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Test your basic knowledge |
CCNA Voice - 2
Start Test
Study First
Subjects
:
cisco
,
it-skills
,
ccna
Instructions:
Answer 41 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Enables calls to follow as the subscriber moves from one location to another
Call forwarding
Virtual Private Voice Networks
electrical aggregate.
Voice messaging
2. Available by dialing a three-digit national code or an area-specific code - search for telephone numbers based on directory listings
directry assistance
speed dialing
databases
Centrex
3. A group of phones in a home is
SS7
electrical aggregate.
speed dialing
Customer-originated trace
4. The bulk of this intervention is for collect calls - third-party billing - calling cards - and credit card services
FXO
automatic recall
Centrex
billing services
5. Next available channel when phone is on a call.
automatic callback
Sequential hunt group
Centrex
Voice messaging
6. Enables the called party to hide his or her identity when dialing subscribers who have CLASS display capabilities.
dial plan
Voice Mail
Customer-originated trace
Calling number blocking
7. Cost-effectively interconnect corporate voice traffic between multiple locations over the PSTN.
Virtual Private Voice Networks
ACD
Inside wiring
SS7
8. Customer-originated trace - Automatic callback - Automatic recall - Display features - Calling number blocking - Call screening - are Common CLASS Features requires
ACD
Business services
Call forwarding
SS7
9. Any equipment installed by the phone company at the customer's site for use in terminating voice calls
electrical aggregate.
automatic callback
BDF
CPE
10. Aggregated and centralized cross-connect blocks - terminals or patch-panels.
databases
SS7
CP Distribution Frames
Centrex
11. Enables subscribers to conference a third party in on a conversation
Toll and assistance
automatic callback
three way calling
Voice messaging
12. Subscribers do not need to purchase or operate any additional equipment.PSTN-based voice mail enables SPs to offer an alternative to answering machines.
SS7
Voice Mail
Sequential hunt group
dial plan
13. Do not require costly customer premise equipment.
Voice messaging
line
aggregation point
Centrex
14. Efficiently routes incoming calls to multiple answering stations.
automatic callback
SP
POTS
ACD
15. By simply dialing 0 - hotel guests can reach a hotel operator who can provide room rate information
electrical aggregate.
Toll and assistance
call screaning
SS7
16. Call forwarding - call waiting - three way calling - speed dial - added number - custom calling that are not required by this
electrical aggregate.
Customer-originated trace
ACD
SS7
17. Enables SPs to offer smaller businesses voice and data services similar to those found in larger and more costly private solutions.
Voice Mail
aggregation point
Centrex
BDF
18. Signaling used by phones or PBXs that are connected to the CO switch - Uses FXS signaling
Toll and assistance
FXO
FXS
ACD
19. Enable SPs to maintain - access - and translate information used to support special service and access numbers.
databases
SCAI
Toll and assistance
automatic recall
20. Multiple phones ring simultaneously - When answered on any phone in the group - the ringing stops
electrical aggregate.
Voice Mail
ring groups
SP
21. Enables subscribers to accept - reject - or forward calls based on a list of received calling numbers.
Centrex
Call forwarding
call screaning
Customer-originated trace
22. Enables the subscriber to easily return a missed call.
automatic recall
FXO
SS7
CP Distribution Frames
23. Services are internal functions provided in the background to support PSTN users. They include number translation - routing - calling services - and special assistance
SP
databases
Inside wiring
Voice Mail
24. A physical connection to the PBX - Capable of carrying one concurrent call
automatic recall
billing services
SP
line
25. Distribution frame where building cabling converges
billing services
SCAI
ACD
BDF
26. Enables the subscriber to dial a code after he or she receives a harassing call - which notifies the local law enforcement agency
aggregation point
display features
CP Distribution Frames
Customer-originated trace
27. Enables SP switches to communicate to the call center computer for appropriate call routing and handling - also interconnect calling parties to an Interactive Voice Response (IVR) system to collect more information before routing the call to the appr
display features
BDF
SCAI
ring groups
28. Subscriber receives a busy signal. This feature notifies the subscriber whenthe called party line is free by placing the call. (This feature is also referred to as camp on.
CP Distribution Frames
automatic callback
dial plan
Voice Mail
29. Enables subscribers to store and play recorded greetings and receive - review - and distribute messages from outside users
Voice messaging
Centrex
Customer-originated trace
FXO
30. __ at the CO that is a high-density cross-connection point where subscribers' loops are connected into a feed cable (hundreds of pairs in a single cable)
display features
BDF
three way calling
aggregation point
31. Requires a display telephone to display the calling name and calling number.
Inside wiring
SS7
display features
Customer-originated trace
32. Distribution frames with smart switching or encoding equipment - Often used to facilitate DSL
automatic recall
MDF
Centrex
Inside wiring
33. Provides a convenient way for subscribers to store frequently used numbers
dial plan
speed dialing
CPE
Centrex
34. The point at which telephone company-owned facilites terminate - Usually a cross-connect or wiring terminal near or outside a building
Call forwarding
Demarc (demarcation point)
Inside wiring
Line appearance
35. The rules governing call-routing behavior of the PBX
billing services
dial plan
FXO
SS7
36. Signaling - interface is on a switch - and has a phone connected to it - Signaling used to serve analog phones
CP Distribution Frames
line
Voice Mail
FXS
37. Privately owned cabling and wiring on the customer side of the demarc - Also called cable plant
Customer-originated trace
FXS
SP
Inside wiring
38. Indicates an incoming call when the subscriber is already involved in a call
Call waiting
Toll and assistance
SP
electrical aggregate.
39. The one concurrent phone call
Customer-originated trace
Demarc (demarcation point)
Voice messaging
Line appearance
40. __are important to SPs because they represent a large portion of SP's revenue base.
Business services
Calling number blocking
display features
line
41. Standard telephony service is commonly referred to as
SP
Demarc (demarcation point)
POTS
SS7