Test your basic knowledge |

Certified Volunteer Administrator

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Ehtics






2. 5 P's for Strategy






3. Outcomes






4. Operational Plan






5. Clan Culture






6. Trustworthiness/Clarity of Commitments on Behalf of the Organization - Staff and/or Volunteers






7. Responsibility/Doing one's Best






8. Justice & Fairness/Procedural Fairness






9. Market Culture






10. The Fairness (or Justice) Approach






11. Four types of Organizational Cultures






12. Direct costs






13. Responsiblilty/Continuiys Improvement






14. Responsiblity/Professioanl Responsibility






15. 360 Degree Feedback






16. Caring/Compasion & Generosity






17. What is a 'Duty'?






18. Artifacts






19. Entrepreneurial Program






20. Activities






21. The Rights Approach






22. Campaign Strategy






23. Strategic Performance Management






24. Responsiblilty/Perserverance






25. Ehical Dilemmas






26. Responsbility/Staff Relationships






27. Six Pillars of Core Ethics






28. Trustworthiness/Candor






29. Trustworthiness/Principled






30. Social Change Volunteer Program






31. Community Assessment






32. Project Plan






33. Task and Development-Oriented Perfromance Management






34. The Utilitarian Approach






35. Trustworthiness/Moral Courage






36. Traditional Volunteer Program






37. Strategic Plan






38. Respect/Human Dignity






39. Values






40. Colaborative Strategy






41. Hierarchy Culture






42. Three Levels of Culture Artifacts






43. Trustworthiness/Sincerity & Non Deception






44. Components of a Well Run Volunteer Program






45. Respect/Privacy






46. Justice & Fairness/Equality






47. 9 Components of a Business Plan






48. Outputs






49. Respect/Neutrality






50. Task Oriented Performace Management