Test your basic knowledge |

ACSP: Apple Certified Support Professional Os X Support

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Advantages/disadvantages of single/multiple partition drives in OS X


2. 6 volumes supported by OS X






3. How does the firmware password help secure against password changes?






4. How does resetting a user's password as an admin user affect their keychain?






5. How can you identify the MAC Addresses for all of the Mac's network interfaces?






6. What are seven common types of resources Mac OS X can access from a directory service?






7. What does 'ignore volume ownership' do in the Finder?






8. What process or processes are responsible for dashboard widgets?






9. What three methods can be used to select the start-up disk?






10. What five network file services can you connect to from the Finder's Connect To Server dialog?






11. Where does spotlight store its metadata index databases? How about the plugins?


12. Absolute path






13. Default install packages






14. What are some known issues that arise when connecting to network file services?






15. Min hardware requirements for 10.6






16. How do you use the finder's burn folder feature?






17. How does Mac OS X use dynamic network discovery protocols to access network services?






18. How can you force quit an app from the GUI?






19. How do you share printers with other Mac and Windows users?


20. What are the four default top-level folders available in the Finder?






21. How does the system determine what app to use to open a file?






22. What is sudo used for?






23. How is Disk utility's verify and repair feature used?


24. What is the difference between launch daemons - startup items - launch agents - and login items?


25. Relative path


26. What is the purpose of IP addresses and subnet masks? What is their format?






27. How is the DOmain Name Service used to facilitate network naming?






28. What does the firmware do? What is the POST?


29. What client-sharing services can Mac OS X provide?






30. What 3 types of resource contention issues can occur when fast user switching is enabled?






31. Five types of accounts in 10.6






32. Default 9 home folder folders?






33. How does file-fault secure a user's data?






34. What is the safe boot keyboard combo?






35. Account attributes






36. Why is the root of a user's home folder visible to others?






37. What does Mac OS X use bundles or packages for?


38. What is the sticky bit?


39. What does CUPS do?






40. How does the IP addresses use the MAC address to send messages between computers on a LAN?


41. What is the potential side effect of improperly unmounting or ejecting a volume?






42. What items are automatically started by system launchd during the system initialization process?






43. What does a keychain do?






44. Locate system version - build number - serial number location






45. What are the four erase options in disk utility?


46. How do you use disk utility to burn an optical disk?






47. What interfaces and protocols are supported by default in in Mac OS X?






48. How are the permissions on the shared folder set to allow local user sharing?






49. What 4 methods can be used to eject a volume from the finder?






50. What is authentication and authorization?