Test your basic knowledge |

ACSP: Apple Certified Support Professional Os X Support

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. How do you use disk utility to burn an optical disk?






2. How does resetting the master filevault password affect existing filevault user accounts?






3. What are four common issues that can interrupt network services on a Mac OS X computer?






4. What client-sharing services can Mac OS X provide?






5. Four methods to access CLI






6. Why is the root of a user's home folder visible to others?






7. Different between absolute and relative path






8. What does a keychain do?






9. Relative path






10. What system preference enables the accessibility features of OS X - what are they - and where are the preferences stored?






11. What are the two primary automation technologies for the GUI?






12. Absolute path






13. Best command to list items in a folder?






14. How does resetting a user's password as an admin user affect their keychain?






15. Default 9 home folder folders?






16. How are items inside the Finder's Network folder populated?






17. Path






18. What is Rosetta and what types of items are not supported by Rosetta?






19. Three minium requirements for creating a command line script






20. How do Mac OS X computers acquire and use link-local TCP/IP addresses?






21. How does the IP transfer messages between computers on a WAN?






22. What are the device classes used by Mac OS X to categorize peripherals? What are some examples of each class?






23. What interfaces and protocols are supported by default in in Mac OS X?






24. What are the primary system initialization stages and user environment stages in Mac OS X and what order do they start?






25. 3 Default items in CLI prompt






26. How are the permissions on the shared folder set to allow local user sharing?






27. Min hardware requirements for 10.6






28. What are some common file flags and extended attributes used by Mac OS X?






29. What process or processes are responsible for dashboard widgets?






30. How is Disk utility's verify and repair feature used?






31. What is a device driver? What three primary types of device drivers are there?






32. What are some known issues that arise when connecting to network file services?






33. How do you provide Mac OS X file sharing services so that other computers can access them?






34. What type of files are omitted from time machine backups?






35. What is the relationship between clients and servers as it relates to network service access?






36. What is authentication and authorization?






37. How can you limit a user account?






38. What shared items are accessible to any user who connects via FTP?






39. 6 Reasons to use the CLI






40. How do you use the finder's burn folder feature?






41. Default install packages






42. What role does system launchd play in the system start-up?






43. Which two commands can read text files?






44. What steps should you take when troubleshooting app issues?






45. What is protected memory? What is 64 bit memory addressing?






46. What is the difference between safe boot - safe mode - and safe login?






47. What backup destinations does Time Machine support?






48. What items are not loaded when Mac OS X safe boots?






49. How does the IP addresses use the MAC address to send messages between computers on a LAN?






50. Where does spotlight store its metadata index databases? How about the plugins?