Test your basic knowledge |

ACSP: Apple Certified Support Professional Os X Support

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What is sudo used for?






2. What functionality does 10.6 support with AppleTalk?






3. How does Time Machine maintain a backup history of the system?






4. What is the difference between safe boot - safe mode - and safe login?






5. What are four common issues that can interrupt network services on a Mac OS X computer?






6. Locate system version - build number - serial number location






7. What items are not loaded when Mac OS X safe boots?






8. What are the three primary steps for setting up bootcamp?






9. What are the visual or audible cues for each system initialization stage?






10. What happens during system shutdown?






11. What 4 methods can be used to eject a volume from the finder?






12. How do Mac OS X computers acquire and use link-local TCP/IP addresses?






13. Folder/directories






14. Utilities available from OS X install DVD






15. What happens during user log-out?






16. How is Disk utility's verify and repair feature used?






17. What files are associated with the computer's website? What about the users' websites?






18. What is the safe boot keyboard combo?






19. How does the Finder's secure empty trash work?






20. What is the difference between launch daemons - startup items - launch agents - and login items?






21. What three common unix commands support Mac filesystem metadata?






22. How are items inside the Finder's Network folder populated?






23. Two primary partition schemes for mac formatted drives?






24. How can you force quit an app from the GUI?






25. What two dynamic network service discovery protocols are supported by Mac OS X?






26. What are three common authentication methods?






27. Why is the root of a user's home folder visible to others?






28. What are five common directory services and authentication services troubleshooting techniques?






29. What is target disk mode and how is it engaged?






30. What are the primary system initialization stages and user environment stages in Mac OS X and what order do they start?






31. How can you identify the MAC Addresses for all of the Mac's network interfaces?






32. What is a directory as it relates to directory services?






33. What process or processes are responsible for dashboard widgets?






34. How can you identify the type of a particular application?






35. What is Rosetta and what types of items are not supported by Rosetta?






36. How does network service order affect network connectivity?






37. How does the IP transfer messages between computers on a WAN?






38. Difference between disk drives - partition - and volume






39. What steps should you take when troubleshooting app issues?






40. What are resource forks and why have they fallen out of favor?






41. What shared items are accessible to any user who connects via FTP?






42. How does the firmware password help secure against password changes?






43. How does resetting a user's password as an admin user affect their keychain?






44. What interfaces and protocols are supported by default in in Mac OS X?






45. How do you identify ownership and permissions of a file or folder in the Finder? In the command line?






46. What role does system launchd play in the system start-up?






47. What type of files are omitted from time machine backups?






48. Advantages/disadvantages of single/multiple partition drives in OS X






49. What are the device classes used by Mac OS X to categorize peripherals? What are some examples of each class?






50. In the network preferences - how can you tell which interface is currently being used for network activities?