ACSP: Apple Certified Support Professional Os X Support

Instructions:

• Answer 50 questions in 15 minutes.
• If you are not ready to take this test, you can study here.
• Match each statement with the correct term.
• Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Default 9 home folder folders?
Hold down shift on startup
Parental controls
This will not change the keychain. They can either unlock the keychain with the old password to sync them - or create a new keychain.
Documents - Movies - Music - Pictures - Library - Downloads - Desktop - Public - Sites


2. What are the four default top-level folders available in the Finder?
Applications - Library - System - Users
It has to copy the entire thing over again on each change.
The spotlight search service creates index databases of file system metadata so that it can perform normally time-intensive searches nearly instantly.
Option key - Startup Disk preference pane in OS X - or the BootCamp utility in Windows.


3. What system preference enables the accessibility features of OS X - what are they - and where are the preferences stored?
The computer's website files are located in /Library/WebServer/Documents and each users' is inside ~/Sites
System Profiler - Disk Utility - Reset Password Utility - Firmware Password - Restore from Time Machine Backup - Startup Disk - Terminal - Network Utility
Universal Access - items for the seeing or hearing impaired - keyboard and mouse difficulties - and are stored in ~/Library/Preferences
Single partition drives are easier to setup initially - but aren't as flexible for admin/maintenance. Multiple can segregate data


4. 6 Reasons to use the CLI
command - options - arguments
More options than GUI - bypass finder restrictions - root access - remote ssh is invisible to users - automation easy with scripting - easy combining with ARD
User accounts - user groups - computer accounts - computer groups - network file mounts - management settings - and collaboration information.
Used to make the filesystem appear less complex. Data forks and resource forks are combined to appear as a single item. They have fallen out because they're not compatible with non Mac-OS volumes and are not extensible.


5. Five types of accounts in 10.6
The DNS Service is used to translate host names to IP addresses via forward lookups and IP addresses to domain names via reverse lookups.
Hold down T on boot - allows the mac to be turned into a very large - and expensive - external hard drive or disc drive.
Standard - Admin - Guest - Sharing-Only - Root
About this mac or system profiler. System is general release number - build is specific - and serial number represents the machine.


6. What are the min sys req for BootCamp?
Intel - directly attached input devices - 10.5 or later - all new firmware updates - 10.5 or greater install disc - 10 gigs of free space - 2 GB or more of RAM
The spotlight search service creates index databases of file system metadata so that it can perform normally time-intensive searches nearly instantly.
Drag the disk image into disk utility and press burn
Forked files may cause issues for NFS and WebDAV. Also avoid AFP 2 on Windows file servers.


7. Where does spotlight store its metadata index databases? How about the plugins?

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183


8. Three minium requirements for creating a command line script
Apple Menu>> Force Quit - Activity Monitor - Dock contextual menu
The computer's website files are located in /Library/WebServer/Documents and each users' is inside ~/Sites
1.) Create a plain text file w/ the 2.) Make the first line #!/bin/bash 3.) Change the permissions to allow execution
Local - BSD Flat File and NIS - LDAPv3 - AD


9. What backup destinations does Time Machine support?
RAID 0 uses striping to increase performance. RAID 1 uses disk mirroring.
Users don't traditionally need access to them - and if they do - they can use Terminal.
Any Mac OS X Extended volume including volumes from disk images stored on an AFP share on OS X Server.
Hold down T on boot - allows the mac to be turned into a very large - and expensive - external hard drive or disc drive.


10. How do kerberos and keychain system differ for managing authentication services?
/System/Library/LaunchDaemons - /Library/LaunchDaemons - /Library/StartupItems - /etc/rc.local (maybe)
Kerberos can only be used to authenticate against kerberized services and is often managed on a network-wide scale.
Temp files - spotlight indexes - items in the trash - and any files defined as exempt either by you or by an application.
It's used to verify or repair the directory structure of a volume which contains all the information used to locate files and folders on the volume.


11. How does file system journaling work?
loginwindow displays the login window and then sets up and manages the GUI user environment.
It records what file operations are in progress at any given moment. If a power failure or system crash occurs - it can verify the integrity by replaying the journal.
The user's loginwindow process does the following: Request that all user applications quit - quits any user backgroun processes - runs any logout scripts - records the logout to the man system.log - resets device permissions and preferences to defaul
Launch daemons and startup items are launched during system initialization by the system launchd process on behalf of root. Launch agents and login items are opened during the initialization of the GUI environment by the user's launchd process.


12. What interfaces and protocols are supported by default in in Mac OS X?
All users can read/write - but only the creator can delete. This uses the sticky bit.
Authentication is who am I?Authorization is what can I do?
System Profiler
Too many to list. Hehe.


13. What five network file services can you connect to from the Finder's Connect To Server dialog?
Individual pieces of information used to define a user such as user ID - UUID - home directory - etc.
Prevents users from using the reset password utility on the os x install dvd because they cannot boot from it.
Devices providing network services broadcast their existence and Mac OS X picks up on these broadcasts and provides a list of services.
AFP - SMB - FTP - NFS - WebDAV


14. Why might a previously backed-up item no longer be available in Time Machine?
If the backup volume became full and removed the older item(s).
It enacts itself any time an App crashes or hangs indefinitely. It send an error report and any comments to Apple.
The DNS Service is used to translate host names to IP addresses via forward lookups and IP addresses to domain names via reverse lookups.
Locally connected volumes are fully accessible to any logged in user.


15. What is the purpose of IP addresses and subnet masks? What is their format?
Admins have access to any locally-connected volume whereas standard users can only access their home folders and other user's Public folders.
IP addresses identify the location of a specific network device. Subnet masks are used by network devices to identify their local network range. IPv4 addresses are a 32-bit number represented in 4 groups of four octets separated by periods. 0-255.
It addresses the outgoing packets based on the destination device's MAC address
About this mac or system profiler. System is general release number - build is specific - and serial number represents the machine.


16. What are some known issues that arise when connecting to network file services?
Forked files may cause issues for NFS and WebDAV. Also avoid AFP 2 on Windows file servers.
AFP - SMB - FTP - NFS - WebDAV
Core system files - fonts - X11 - nearby & local printers - language translations
This ignores any ownership rules and will grant any logged-on user unlimited access to the contents of the volume.


17. What is the sticky bit?

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183


18. How is the DOmain Name Service used to facilitate network naming?
Clear-text - encrypted - Kerberos
The DNS Service is used to translate host names to IP addresses via forward lookups and IP addresses to domain names via reverse lookups.
The system keeps applications from interfering with one another by segregating their memory using protected memory. 64 bit memory addressing allows apps to directly access more than 4 GB of ram.
Finder shows only 4 different permissions options: read/write - read-only - write-only - and no access. Terminal can show you any possible combination.


19. Security risks & account types
Apple Menu>> Force Quit - Activity Monitor - Dock contextual menu
It does a 7-pass erase.
Root has unlimited access - Admin can change system files & settings - guest can dump tons of files
They're used to combine complex items into individual folders. Packages appear as a single item.


20. What is a directory as it relates to directory services?
A database of information that in some cases can be shared to the network. Account information is the most commonly accessed directory resource.
Root has unlimited access - Admin can change system files & settings - guest can dump tons of files
Zip files are created with the Finder and are compatible with many OSes. Good for small files & small number of items. Disk Images are created in disk utility.
The status indicator lights - Green - yellow - red.


21. What are seven common types of resources Mac OS X can access from a directory service?
1 GB of RAM - 5 GB of disk space - DVD drive - display
User accounts - user groups - computer accounts - computer groups - network file mounts - management settings - and collaboration information.
This will not change the keychain. They can either unlock the keychain with the old password to sync them - or create a new keychain.
If the DHCP request goes unanswered - it'll get a self-assigned IP in the 169.254 range.


22. What are the three primary steps for setting up bootcamp?
They're stored at the root of every volume in a /.Spotlight-V100 folder. A fileVault user's database is stored in his vault in his home user. Mail is in ~/Library/Mail/Mail Envelope. Spotlight plugins can be in any library folder in a folder called S
Run the assistant - install windows - install drivers.
based on the user's current location
GUID partition table for intel-based macs - Apple-Partition-Map for PPC macs


23. How can you identify the type of a particular application?
The computer's website files are located in /Library/WebServer/Documents and each users' is inside ~/Sites
1.) Try another account 2.) Reset the account password 3.) Verify directory service connectivity 4) Verify kerberos authentication & config 5.) Check directory service log files
Get Info from Finder or System Profiler
Users' passwords must be stored in a special format - which is less secure - and must be explicitly enabled.


24. How does file-fault secure a user's data?
1 GB of RAM - 5 GB of disk space - DVD drive - display
About this mac or system profiler. System is general release number - build is specific - and serial number represents the machine.
Start the name with a . - or enable the hidden file flag.
It stores the home folder as an encrypted sparse-bundle disk image


25. What does 'ignore volume ownership' do in the Finder?
This ignores any ownership rules and will grant any logged-on user unlimited access to the contents of the volume.
Parental controls
Defines the directions to a specific item in the filesystem
extensions - tied to the kernel to provide hardware support - frameworks - shared code libraries - fonts - preference files - configuration info - Launch Agents and Launch Daemons - used by launchd to provide auto-starting services - logs - contain d


26. How does Time Machine maintain a backup history of the system?

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183


27. How can you limit a user account?
Parental controls
Bonjour and NetBios & WINS
System Profiler - Disk Utility - Reset Password Utility - Firmware Password - Restore from Time Machine Backup - Startup Disk - Terminal - Network Utility
Set the mac's network identification - enable the desired service - define access.System preferences >> Sharing


28. Utilities available from OS X install DVD
User accounts - user groups - computer accounts - computer groups - network file mounts - management settings - and collaboration information.
The system keeps applications from interfering with one another by segregating their memory using protected memory. 64 bit memory addressing allows apps to directly access more than 4 GB of ram.
System Profiler - Disk Utility - Reset Password Utility - Firmware Password - Restore from Time Machine Backup - Startup Disk - Terminal - Network Utility
Defines the directions to a specific item in the filesystem


29. What is target disk mode and how is it engaged?
Authentication is who am I?Authorization is what can I do?
It has to copy the entire thing over again on each change.
Hold down T on boot - allows the mac to be turned into a very large - and expensive - external hard drive or disc drive.
Universal Access - items for the seeing or hearing impaired - keyboard and mouse difficulties - and are stored in ~/Library/Preferences


30. What type of files are omitted from time machine backups?
Drag the disk image into disk utility and press burn
Temp files - spotlight indexes - items in the trash - and any files defined as exempt either by you or by an application.
Option key - Startup Disk preference pane in OS X - or the BootCamp utility in Windows.
The computer's website files are located in /Library/WebServer/Documents and each users' is inside ~/Sites


31. What are four common issues that can interrupt network services on a Mac OS X computer?
HFS+ (Mac OS X Extended Journaled - Mac OS X Extended Case Sensitive Journaled - Mac OS X Extended) - HFS - UFS - FAT32 - NTFS - UDF
Disconnected cable - nonfunctioning port - DHCP issue - DNS issue
Access is based on the local filesystem. They'll start in their home folder but can traverse anywhere they have permission to do so.
Hold down shift on startup


32. What is a device driver? What three primary types of device drivers are there?
Info pane in Network Utility
A driver is a piece of software designed to facilitate the communication between Mac OS X and the peripheral. There are kernel extensions - framework plug-ins - or stand-alone applications.
cp - mv - rm
Launch Services maintains a database of associated file types and applications.


33. What is the safe boot keyboard combo?
Automator is a workflow based application whereas AppleScript is an english-like scripting language
cat - less
Hold down shift on startup
Used to make the filesystem appear less complex. Data forks and resource forks are combined to appear as a single item. They have fallen out because they're not compatible with non Mac-OS volumes and are not extensible.


34. What files are associated with the computer's website? What about the users' websites?

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183


35. What two dynamic network service discovery protocols are supported by Mac OS X?
1 GB of RAM - 5 GB of disk space - DVD drive - display
Securely stores passwords - form-fills - etc.
Bonjour and NetBios & WINS
It has to copy the entire thing over again on each change.


36. What are the primary differences between local - network - and mobile accounts?
The network service operates or broadcasts on a network port.
It starts with a full copy of the system and then it records any changes made to the system and only copies those changes. It creates a simulation of the entire system using hard links for files that didn't change.
Core system files - fonts - X11 - nearby & local printers - language translations
Local accounts are just for that Mac - network accounts are available anywhere on the network - and Mobile accounts create a cached local copy of a network account for offline access.


37. Account attributes
It allows Windows XP SP2+ - Vista - and 7 to run natively on the Mac by running a separate partition.
So they can navigate to the public or sites folder
Nothing.
Individual pieces of information used to define a user such as user ID - UUID - home directory - etc.


38. How does resetting the master filevault password affect existing filevault user accounts?
Screen sharing - remote login - remote management - remote apple events - and Xgrid sharing
If a known master password is reset - existing accounts are not negatively affected. If the master is reset because it was lost - however - preexisting accounts cannot be reset by the new password until the old FileVault passwords are reset.
Core system files - fonts - X11 - nearby & local printers - language translations
Admins have access to any locally-connected volume whereas standard users can only access their home folders and other user's Public folders.


39. Locate system version - build number - serial number location
Launch daemons and startup items are launched during system initialization by the system launchd process on behalf of root. Launch agents and login items are opened during the initialization of the GUI environment by the user's launchd process.
Get Info from Finder or System Profiler
About this mac or system profiler. System is general release number - build is specific - and serial number represents the machine.
computer hostname - working directory - user account


40. How do you provide Mac OS X web-sharing services?
Option key - Startup Disk preference pane in OS X - or the BootCamp utility in Windows.
Enable Web Sharing in System Preferences
Defines the directions to a specific item in the filesystem
It monitors all incoming connections and requests. Connections are allowed on a per-application basis. Advanced options include signing options - stealth mode - and more.


41. How is Disk utility's verify and repair feature used?

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183


42. What is the difference between safe boot - safe mode - and safe login?
Don't erase data - zero out the data - 7-pass erase - 35-pass erase
Safe boot refers to when the system is starting up - safe mode is when the system is actually running - and safe login is when the system starts up the user session.
Any Mac OS X Extended volume including volumes from disk images stored on an AFP share on OS X Server.
Full directions to a specific item


43. What three common unix commands support Mac filesystem metadata?
Option key - Startup Disk preference pane in OS X - or the BootCamp utility in Windows.
cp - mv - rm
Common UNIX Printing System (CUPS) manages all printing and faxing for the system.
human input devices (HIDs) like keyboards and mice - storage devices like hard drives - printers - scanners - digital cameras - video devices including both input and output - and audio devices.


44. In the network preferences - how can you tell which interface is currently being used for network activities?
The status indicator lights - Green - yellow - red.
Client software is used to access services provided by a server
It will allow any user to search any attached non-system volume if ownership is ignored.
It does a 7-pass erase.


45. Absolute path
Full directions to a specific item
firmware - startup chim or bright flash of power-on light and light gray screen booter - dark gray apple logo on primary display kernel - small gray spinning gear system launchd - bright blue screen
Enable Web Sharing in System Preferences
1.) User accounts not tied to individual Macs 2.) Same user account for multiple services 3.) Kerberos SSO 4.) Define user/comp settings in a single location


46. What differentiates RAID 0 from RAID 1?
Access is based on the local filesystem. They'll start in their home folder but can traverse anywhere they have permission to do so.
The loginwindow process logs all users out and then tells the kernel to quit all remaining system processes.
RAID 0 uses striping to increase performance. RAID 1 uses disk mirroring.
It has to copy the entire thing over again on each change.


47. What client-sharing services can Mac OS X provide?
Users' public folders
Launch daemons and startup items are launched during system initialization by the system launchd process on behalf of root. Launch agents and login items are opened during the initialization of the GUI environment by the user's launchd process.
The status indicator lights - Green - yellow - red.
Screen sharing - remote login - remote management - remote apple events - and Xgrid sharing


48. What is Rosetta and what types of items are not supported by Rosetta?
Run PPC based apps on newer Intel macs. It does not support pre-OS X apps - the Classic environment - PPC screen-savers - PPC preference panes - G5 specific apps - PPC kernel extensions - some Java apps
The DNS Service is used to translate host names to IP addresses via forward lookups and IP addresses to domain names via reverse lookups.
System Profiler
Local - BSD Flat File and NIS - LDAPv3 - AD


49. What are five application environments supported by Mac OS X and what are they used for?
Cocoa - Carbon - BSD (CLI) - X11 - Java (Cocoa is native - Carbon is based on OS 9 but still provides OS X performance - X11 is a unix windowing environment)
IP addresses identify the location of a specific network device. Subnet masks are used by network devices to identify their local network range. IPv4 addresses are a 32-bit number represented in 4 groups of four octets separated by periods. 0-255.
Option key - Startup Disk preference pane in OS X - or the BootCamp utility in Windows.
Your Mac provides network routing NAT - DHCP - and DNS forwarding services for any device connected. When sharing AirPort - you can specify and SSID - channel - and WEP settings.


50. How does Mac OS X's built-in firewall work? What advanced firewall settings are available?
It monitors all incoming connections and requests. Connections are allowed on a per-application basis. Advanced options include signing options - stealth mode - and more.
Print and Fax or Sharing Preferences. For windows users - you must enable users' password in the SMB file sharing settings in Sharing Preferences.
So they can navigate to the public or sites folder
May cause data corruption