Test your basic knowledge |

ACSP: Apple Certified Support Professional Os X Support

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Why is the root of a user's home folder visible to others?






2. How does Time Machine maintain a backup history of the system?






3. What is a device driver? What three primary types of device drivers are there?






4. What are the device classes used by Mac OS X to categorize peripherals? What are some examples of each class?






5. What does CUPS do?






6. What are some security concerns with spotlight?






7. What is target disk mode and how is it engaged?






8. What is the potential side effect of improperly unmounting or ejecting a volume?






9. How does the Finder's secure empty trash work?






10. What are the primary system initialization stages and user environment stages in Mac OS X and what order do they start?






11. What are PPD files responsible for?






12. What is the difference between launch daemons - startup items - launch agents - and login items?






13. What are the min sys req for BootCamp?






14. What are the four default top-level folders available in the Finder?






15. What role does loginwindow serve in system start-up?






16. Four prep steps before installing






17. What happens during user log-out?






18. Why might a previously backed-up item no longer be available in Time Machine?






19. Why does the Finder hider certain folders at the root of the system volume?






20. What items are automatically started by system launchd during the system initialization process?






21. Why is time machine bad at backing up large databases?






22. What steps should you take when troubleshooting app issues?






23. 6 Reasons to use the CLI






24. Absolute path






25. What does 'ignore volume ownership' do in the Finder?






26. What role does system launchd play in the system start-up?






27. Min hardware requirements for 10.6






28. Folder/directories






29. Relative path






30. What are three common troubleshooting techniques for issues involving failure to connect to network services?






31. What is Rosetta and what types of items are not supported by Rosetta?






32. What password issues may arise related to the SMB service?






33. What process or processes are responsible for dashboard widgets?






34. How do Mac OS X computers acquire and use link-local TCP/IP addresses?






35. What four Directory Service types can used in Mac OS X?






36. What are the differences between ZIP archives and Disk Images?






37. How does file system journaling work?






38. What happens during system shutdown?






39. Account attributes






40. Utilities available from OS X install DVD






41. How do you share printers with other Mac and Windows users?






42. What are five common directory services and authentication services troubleshooting techniques?






43. What are six common system resources? What purpose does each one serve and where are they located?






44. What is the sticky bit?






45. How can you identify which apps are installed on a Mac?






46. In the network preferences - how can you tell which interface is currently being used for network activities?






47. What differentiates RAID 0 from RAID 1?






48. What are three common authentication methods?






49. How do you use the finder's burn folder feature?






50. Default install packages