Test your basic knowledge |

ACSP: Apple Certified Support Professional Os X Support

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What is the difference between safe boot - safe mode - and safe login?






2. How can you identify the MAC Addresses for all of the Mac's network interfaces?






3. Four methods to access CLI






4. Which two commands can read text files?






5. What happens during user log-out?


6. What are three common troubleshooting techniques for issues involving failure to connect to network services?






7. In the network preferences - how can you tell which interface is currently being used for network activities?






8. How can you limit a user account?






9. What are the visual or audible cues for each system initialization stage?






10. What role does system launchd play in the system start-up?






11. How does Boot Camp work?






12. How does resetting the master filevault password affect existing filevault user accounts?






13. Locate system version - build number - serial number location






14. What backup destinations does Time Machine support?






15. Utilities available from OS X install DVD






16. What are six common system resources? What purpose does each one serve and where are they located?






17. What does the problem-reporting feature do?






18. How can you identify the type of a particular application?






19. What are the differences between ZIP archives and Disk Images?






20. Where are preferences stored? What format is generally used?






21. What type of files are omitted from time machine backups?






22. What is target disk mode and how is it engaged?






23. What password issues may arise related to the SMB service?


24. Relative path


25. 6 Reasons to use the CLI






26. Default 9 home folder folders?






27. What is the potential side effect of improperly unmounting or ejecting a volume?






28. What do the terms interface - protocol - and service mean in relation to computer networks?






29. How does file system journaling work?






30. What does CUPS do?






31. What is Rosetta and what types of items are not supported by Rosetta?






32. What is sudo used for?






33. What are some known issues that arise when connecting to network file services?






34. Three minium requirements for creating a command line script






35. What functionality does 10.6 support with AppleTalk?






36. Advantages/disadvantages of single/multiple partition drives in OS X


37. Difference between disk drives - partition - and volume


38. What happens during system shutdown?






39. What is the relationship between a network service and a network port?






40. What are the primary system initialization stages and user environment stages in Mac OS X and what order do they start?






41. What is the relationship between clients and servers as it relates to network service access?






42. What does Mac OS X use bundles or packages for?


43. How are items inside the Finder's Network folder populated?






44. What are some common file flags and extended attributes used by Mac OS X?






45. Four prep steps before installing






46. What process or processes are responsible for dashboard widgets?






47. What are the four default top-level folders available in the Finder?






48. What five network file services can you connect to from the Finder's Connect To Server dialog?






49. What steps should you take when troubleshooting app issues?






50. How do you identify ownership and permissions of a file or folder in the Finder? In the command line?