Test your basic knowledge |

ACSP: Apple Certified Support Professional Os X Support

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What is protected memory? What is 64 bit memory addressing?






2. What are some known issues that arise when connecting to network file services?






3. What differentiates RAID 0 from RAID 1?






4. What is the relationship between clients and servers as it relates to network service access?






5. What are the two primary automation technologies for the GUI?






6. Path






7. Four methods to access CLI






8. Relative path


9. What items are not loaded when Mac OS X safe boots?






10. What role does system launchd play in the system start-up?






11. Why is the root of a user's home folder visible to others?






12. What are some security concerns with spotlight?






13. What is a device driver? What three primary types of device drivers are there?






14. Five types of accounts in 10.6






15. How do you share printers with other Mac and Windows users?


16. What are four common issues that can interrupt network services on a Mac OS X computer?






17. What are the primary system initialization stages and user environment stages in Mac OS X and what order do they start?






18. Where are preferences stored? What format is generally used?






19. How does resetting a user's password as an admin user affect their keychain?






20. What does a keychain do?






21. Folder/directories






22. What items are automatically started by system launchd during the system initialization process?






23. What are seven common types of resources Mac OS X can access from a directory service?






24. What does 'ignore volume ownership' do in the Finder?






25. What is the relationship between a network service and a network port?






26. How do you provide Mac OS X file sharing services so that other computers can access them?


27. How is Disk utility's verify and repair feature used?


28. Why is time machine bad at backing up large databases?






29. How does network service order affect network connectivity?






30. How does the spotlight search service use metadata?






31. How can you force quit an app from the GUI?






32. What steps should you take when troubleshooting app issues?






33. 3 Main components of a typical command






34. What shared items are accessible to any user who connects via FTP?


35. What are three common troubleshooting techniques for issues involving failure to connect to network services?






36. How do you use the finder's burn folder feature?






37. What are the visual or audible cues for each system initialization stage?






38. What files are associated with the computer's website? What about the users' websites?


39. How does the IP addresses use the MAC address to send messages between computers on a LAN?


40. How can you identify which apps are installed on a Mac?






41. What are three common authentication methods?






42. 3 Default items in CLI prompt






43. What 3 types of resource contention issues can occur when fast user switching is enabled?






44. What functionality does 10.6 support with AppleTalk?






45. 6 volumes supported by OS X






46. What are resource forks and why have they fallen out of favor?


47. How does Boot Camp work?






48. What is the potential side effect of improperly unmounting or ejecting a volume?






49. How can you limit a user account?






50. What are the differences between ZIP archives and Disk Images?