Test your basic knowledge |

ACSP: Apple Certified Support Professional Os X Support

Subjects : certifications, it-skills, apple

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. What process or processes are responsible for dashboard widgets?
It will allow any user to search any attached non-system volume if ownership is ignored.
The Dock process starts the DashboardClient process. All widgets run inside one of the two DashboardClient processes.
Disk drive is the hardware itself - partitions are logical divisions of a drive's storage - and volumes are stored inside partitions and define how data is stored to the storage
Start the name with a . - or enable the hidden file flag.

2. What network services are provided by your Mac to facilitate Internet sharing? What options are available for Internet sharing your Mac's AirPort wireless Ethernet interface?
Parental controls
Your Mac provides network routing NAT - DHCP - and DNS forwarding services for any device connected. When sharing AirPort - you can specify and SSID - channel - and WEP settings.
1.) Try another account 2.) Reset the account password 3.) Verify directory service connectivity 4) Verify kerberos authentication & config 5.) Check directory service log files
based on the user's current location

3. How do you provide Mac OS X web-sharing services?
Enable Web Sharing in System Preferences
Finder get info - command line run ls -l
It's used to verify or repair the directory structure of a volume which contains all the information used to locate files and folders on the volume.
Cocoa - Carbon - BSD (CLI) - X11 - Java (Cocoa is native - Carbon is based on OS 9 but still provides OS X performance - X11 is a unix windowing environment)

4. What is the purpose of IP addresses and subnet masks? What is their format?
IP addresses identify the location of a specific network device. Subnet masks are used by network devices to identify their local network range. IPv4 addresses are a 32-bit number represented in 4 groups of four octets separated by periods. 0-255.
Option key - Startup Disk preference pane in OS X - or the BootCamp utility in Windows.
1.) Try another account 2.) Reset the account password 3.) Verify directory service connectivity 4) Verify kerberos authentication & config 5.) Check directory service log files
Resource contention general - an item another user has running. Document contention for document another user has open. Peripheral contention for peripheral in use by another user. Application contention for when an app is designed to be open only on

5. What does iSync do?
cp - mv - rm
iSync allows you to sync personal info between Mac OS X apps and peripherals like Palm PDAs - and Bluetooth enabled cell phones.
The computer's website files are located in /Library/WebServer/Documents and each users' is inside ~/Sites
1 GB of RAM - 5 GB of disk space - DVD drive - display

6. Which two commands can read text files?
A database of information that in some cases can be shared to the network. Account information is the most commonly accessed directory resource.
cat - less
firmware - startup chim or bright flash of power-on light and light gray screen booter - dark gray apple logo on primary display kernel - small gray spinning gear system launchd - bright blue screen
If a known master password is reset - existing accounts are not negatively affected. If the master is reset because it was lost - however - preexisting accounts cannot be reset by the new password until the old FileVault passwords are reset.

7. How does Mac OS X use dynamic network discovery protocols to access network services?
command - options - arguments
Devices providing network services broadcast their existence and Mac OS X picks up on these broadcasts and provides a list of services.
It will not load any third party KEXTs - third-party LaunchAgents - LaunchDaemons - StartupItems - fonts - any user login items - or any user specific LaunchAgents.
Full directions to a specific item

8. Absolute path
Full directions to a specific item
Option key - Startup Disk preference pane in OS X - or the BootCamp utility in Windows.
The loginwindow process logs all users out and then tells the kernel to quit all remaining system processes.
Parental controls

9. How do you use the finder's burn folder feature?
File>>Create Burn Folder and drag items in then press burn. OR Insert blank media and choose new Burn Folder
If the backup volume became full and removed the older item(s).
So they can navigate to the public or sites folder
Kerberos can only be used to authenticate against kerberized services and is often managed on a network-wide scale.

10. How can you identify the MAC Addresses for all of the Mac's network interfaces?
Run the assistant - install windows - install drivers.
Run PPC based apps on newer Intel macs. It does not support pre-OS X apps - the Classic environment - PPC screen-savers - PPC preference panes - G5 specific apps - PPC kernel extensions - some Java apps
Info pane in Network Utility
Parental controls

11. What are the four default top-level folders available in the Finder?
Don't erase data - zero out the data - 7-pass erase - 35-pass erase
1.) Try another account 2.) Reset the account password 3.) Verify directory service connectivity 4) Verify kerberos authentication & config 5.) Check directory service log files
Applications - Library - System - Users
Common flags include locked and hidden - Common extended attributes include an items color - spotlight comments - etc.

12. What password issues may arise related to the SMB service?

13. What are they advantages of code-signing?
Code signed items include a digital signature that the system can use to verify the authenticity and integrity of the application or process and its resources.
Core system files - fonts - X11 - nearby & local printers - language translations
Root has unlimited access - Admin can change system files & settings - guest can dump tons of files
1.) Create a plain text file w/ the 2.) Make the first line #!/bin/bash 3.) Change the permissions to allow execution

14. Default install packages
Hold down T on boot - allows the mac to be turned into a very large - and expensive - external hard drive or disc drive.
It records what file operations are in progress at any given moment. If a power failure or system crash occurs - it can verify the integrity by replaying the journal.
Core system files - fonts - X11 - nearby & local printers - language translations
Admins have access to any locally-connected volume whereas standard users can only access their home folders and other user's Public folders.

15. Why does the Finder hider certain folders at the root of the system volume?

16. What is authentication and authorization?
Clear-text - encrypted - Kerberos
command - options - arguments
Authentication is who am I?Authorization is what can I do?
System launchd is responsible for starting every single system process. It manages system initialization and launches loginwindow.

17. Two primary partition schemes for mac formatted drives?
IP addresses identify the location of a specific network device. Subnet masks are used by network devices to identify their local network range. IPv4 addresses are a 32-bit number represented in 4 groups of four octets separated by periods. 0-255.
/System/Library/LaunchDaemons - /Library/LaunchDaemons - /Library/StartupItems - /etc/rc.local (maybe)
Code signed items include a digital signature that the system can use to verify the authenticity and integrity of the application or process and its resources.
GUID partition table for intel-based macs - Apple-Partition-Map for PPC macs

18. What are some known issues that arise when connecting to network file services?
Restart the app - try another document - try another user account - check log files - delete caches - replace preferences - and replace app resources.
Users' public folders
Print and Fax or Sharing Preferences. For windows users - you must enable users' password in the SMB file sharing settings in Sharing Preferences.
Forked files may cause issues for NFS and WebDAV. Also avoid AFP 2 on Windows file servers.

19. How are items inside the Finder's Network folder populated?
Using information provided by the dynamic network services discovery protocols. Computers providing services appear as resources whereas service discovery zones or workgroups appear as folders.
cp - mv - rm
Terminal - Single User Mode - >Console from login window - SSH
System Profiler

20. What are four advantages of using network directory services to store account information?
Clear-text - encrypted - Kerberos
Bonjour and NetBios & WINS
System launchd is responsible for starting every single system process. It manages system initialization and launches loginwindow.
1.) User accounts not tied to individual Macs 2.) Same user account for multiple services 3.) Kerberos SSO 4.) Define user/comp settings in a single location

21. Three minium requirements for creating a command line script
Cocoa - Carbon - BSD (CLI) - X11 - Java (Cocoa is native - Carbon is based on OS 9 but still provides OS X performance - X11 is a unix windowing environment)
command - options - arguments
1.) Create a plain text file w/ the 2.) Make the first line #!/bin/bash 3.) Change the permissions to allow execution
If the backup volume became full and removed the older item(s).

22. What does a keychain do?
Securely stores passwords - form-fills - etc.
Intel - directly attached input devices - 10.5 or later - all new firmware updates - 10.5 or greater install disc - 10 gigs of free space - 2 GB or more of RAM
It stores the home folder as an encrypted sparse-bundle disk image
Finder shows only 4 different permissions options: read/write - read-only - write-only - and no access. Terminal can show you any possible combination.

23. What is a Kerberos Ticket and KDC?

24. What does CUPS do?
Parental controls
Common UNIX Printing System (CUPS) manages all printing and faxing for the system.
Too many to list. Hehe.
The firmware initializes the Mac's hardware and and locates the booter file on the system volume. The Power-On Self Test (POST) checks for basic hardware functionality.

25. What are some common file flags and extended attributes used by Mac OS X?
Individual pieces of information used to define a user such as user ID - UUID - home directory - etc.
Common flags include locked and hidden - Common extended attributes include an items color - spotlight comments - etc.
Standard - Admin - Guest - Sharing-Only - Root
Locally connected volumes are fully accessible to any logged in user.

26. What are the three primary steps for setting up bootcamp?
A driver is a piece of software designed to facilitate the communication between Mac OS X and the peripheral. There are kernel extensions - framework plug-ins - or stand-alone applications.
Single partition drives are easier to setup initially - but aren't as flexible for admin/maintenance. Multiple can segregate data
Local - BSD Flat File and NIS - LDAPv3 - AD
Run the assistant - install windows - install drivers.

27. What are the differences between ZIP archives and Disk Images?
computer hostname - working directory - user account
Finder get info - command line run ls -l
Zip files are created with the Finder and are compatible with many OSes. Good for small files & small number of items. Disk Images are created in disk utility.
Users' public folders

28. What is the difference between launch daemons - startup items - launch agents - and login items?

29. How does file system journaling work?
It records what file operations are in progress at any given moment. If a power failure or system crash occurs - it can verify the integrity by replaying the journal.
Access is based on the local filesystem. They'll start in their home folder but can traverse anywhere they have permission to do so.
Parental controls
Securely stores passwords - form-fills - etc.

30. Relative path

31. How can you force quit an app from the GUI?
It monitors all incoming connections and requests. Connections are allowed on a per-application basis. Advanced options include signing options - stealth mode - and more.
About this mac or system profiler. System is general release number - build is specific - and serial number represents the machine.
Apple Menu>> Force Quit - Activity Monitor - Dock contextual menu
Locally connected volumes are fully accessible to any logged in user.

32. Where does spotlight store its metadata index databases? How about the plugins?

33. How is Disk utility's verify and repair feature used?

34. What does the problem-reporting feature do?
This ignores any ownership rules and will grant any logged-on user unlimited access to the contents of the volume.
It enacts itself any time an App crashes or hangs indefinitely. It send an error report and any comments to Apple.
Describe containers in the file system
Zip files are created with the Finder and are compatible with many OSes. Good for small files & small number of items. Disk Images are created in disk utility.

35. How do you identify ownership and permissions of a file or folder in the Finder? In the command line?
Local - BSD Flat File and NIS - LDAPv3 - AD
Standard - Admin - Guest - Sharing-Only - Root
Finder get info - command line run ls -l
Describe containers in the file system

36. How does Mac OS X's built-in firewall work? What advanced firewall settings are available?
Your Mac provides network routing NAT - DHCP - and DNS forwarding services for any device connected. When sharing AirPort - you can specify and SSID - channel - and WEP settings.
It monitors all incoming connections and requests. Connections are allowed on a per-application basis. Advanced options include signing options - stealth mode - and more.
Intel - directly attached input devices - 10.5 or later - all new firmware updates - 10.5 or greater install disc - 10 gigs of free space - 2 GB or more of RAM
Don't erase data - zero out the data - 7-pass erase - 35-pass erase

37. How do kerberos and keychain system differ for managing authentication services?
Full directions to a specific item
PostScript Printer Description (PPD) files are printer driver files that instruct the CUPS system on how to communicate with specific printer models.
Intel - directly attached input devices - 10.5 or later - all new firmware updates - 10.5 or greater install disc - 10 gigs of free space - 2 GB or more of RAM
Kerberos can only be used to authenticate against kerberized services and is often managed on a network-wide scale.

38. What is the safe boot keyboard combo?
Hold down shift on startup
Client software is used to access services provided by a server
Absolute always start at the root of the filesystem - whereas relative paths start where the user is current at
Don't erase data - zero out the data - 7-pass erase - 35-pass erase

39. What two dynamic network service discovery protocols are supported by Mac OS X?
Users' passwords must be stored in a special format - which is less secure - and must be explicitly enabled.
To run commands as the root user
Bonjour and NetBios & WINS
Full directions to a specific item

40. How does Time Machine maintain a backup history of the system?

41. How does the IP addresses use the MAC address to send messages between computers on a LAN?

42. What client-sharing services can Mac OS X provide?
Screen sharing - remote login - remote management - remote apple events - and Xgrid sharing
Common flags include locked and hidden - Common extended attributes include an items color - spotlight comments - etc.
Admins have access to any locally-connected volume whereas standard users can only access their home folders and other user's Public folders.
So they can navigate to the public or sites folder

43. What does 'ignore volume ownership' do in the Finder?
A database of information that in some cases can be shared to the network. Account information is the most commonly accessed directory resource.
Standard - Admin - Guest - Sharing-Only - Root
This ignores any ownership rules and will grant any logged-on user unlimited access to the contents of the volume.
They're stored at the root of every volume in a /.Spotlight-V100 folder. A fileVault user's database is stored in his vault in his home user. Mail is in ~/Library/Mail/Mail Envelope. Spotlight plugins can be in any library folder in a folder called S

44. How do you provide Mac OS X file sharing services so that other computers can access them?

45. How do permissions in the Finder appear different than those in the terminal?
Review network preferences - review network utility preferences - and attempt to connect to different network services
RAID 0 uses striping to increase performance. RAID 1 uses disk mirroring.
System launchd is responsible for starting every single system process. It manages system initialization and launches loginwindow.
Finder shows only 4 different permissions options: read/write - read-only - write-only - and no access. Terminal can show you any possible combination.

46. Difference between disk drives - partition - and volume

47. What is a directory as it relates to directory services?
Terminal - Single User Mode - >Console from login window - SSH
The Dock process starts the DashboardClient process. All widgets run inside one of the two DashboardClient processes.
A database of information that in some cases can be shared to the network. Account information is the most commonly accessed directory resource.
Hold down T on boot - allows the mac to be turned into a very large - and expensive - external hard drive or disc drive.

48. What type of files are omitted from time machine backups?
The Dock process starts the DashboardClient process. All widgets run inside one of the two DashboardClient processes.
Press the eject button - file>>eject - drag to trash - press eject in the sidebar
1.) User accounts not tied to individual Macs 2.) Same user account for multiple services 3.) Kerberos SSO 4.) Define user/comp settings in a single location
Temp files - spotlight indexes - items in the trash - and any files defined as exempt either by you or by an application.

49. What are the min sys req for BootCamp?
Check for firmware updates - verify app compatibility - back up files - document critical settings
Admins have access to any locally-connected volume whereas standard users can only access their home folders and other user's Public folders.
Intel - directly attached input devices - 10.5 or later - all new firmware updates - 10.5 or greater install disc - 10 gigs of free space - 2 GB or more of RAM
It allows Windows XP SP2+ - Vista - and 7 to run natively on the Mac by running a separate partition.

50. 3 Default items in CLI prompt
AFP - SMB - FTP - NFS - WebDAV
The computer's website files are located in /Library/WebServer/Documents and each users' is inside ~/Sites
Drag the disk image into disk utility and press burn
computer hostname - working directory - user account