Test your basic knowledge |

ACSP: Apple Certified Support Professional Os X Support

  • Answer 50 questions in 15 minutes.
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  • Match each statement with the correct term.
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This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What are seven common types of resources Mac OS X can access from a directory service?

2. What is the relationship between a network service and a network port?

3. 6 volumes supported by OS X

4. What role does loginwindow serve in system start-up?

5. What is the relationship between clients and servers as it relates to network service access?

6. What is target disk mode and how is it engaged?

7. Default 9 home folder folders?

8. What is the sticky bit?

9. What is a device driver? What three primary types of device drivers are there?

10. How are items inside the Finder's Network folder populated?

11. What are some security concerns with spotlight?

12. Path

13. Four prep steps before installing

14. Account attributes

15. How do you identify ownership and permissions of a file or folder in the Finder? In the command line?

16. How is the DOmain Name Service used to facilitate network naming?

17. What network services are provided by your Mac to facilitate Internet sharing? What options are available for Internet sharing your Mac's AirPort wireless Ethernet interface?

18. Difference between disk drives - partition - and volume

19. What process or processes are responsible for dashboard widgets?

20. Locate system version - build number - serial number location

21. What are the four erase options in disk utility?

22. What steps should you take when troubleshooting app issues?

23. What items are not loaded when Mac OS X safe boots?

24. What happens during user log-out?

25. What backup destinations does Time Machine support?

26. How can you identify the type of a particular application?

27. How does Boot Camp work?

28. Utilities available from OS X install DVD

29. What four Directory Service types can used in Mac OS X?

30. What three common unix commands support Mac filesystem metadata?

31. What is a Kerberos Ticket and KDC?

32. What shared items are accessible to any user who connects via FTP?

33. How do you share printers with other Mac and Windows users?

34. What does the firmware do? What is the POST?

35. What are PPD files responsible for?

36. What files are associated with the computer's website? What about the users' websites?

37. What are the primary differences between local - network - and mobile accounts?

38. What are the four default top-level folders available in the Finder?

39. Five types of accounts in 10.6

40. What are four common issues that can interrupt network services on a Mac OS X computer?

41. How does Time Machine maintain a backup history of the system?

42. What is protected memory? What is 64 bit memory addressing?

43. How does network service order affect network connectivity?

44. Four methods to access CLI

45. What are six common system resources? What purpose does each one serve and where are they located?

46. How can you identify which apps are installed on a Mac?

47. Absolute path

48. How does the IP transfer messages between computers on a WAN?

49. What functionality does 10.6 support with AppleTalk?

50. How can you identify the MAC Addresses for all of the Mac's network interfaces?