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Test your basic knowledge |
ACSP: Apple Certified Support Professional Os X Support
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Subjects
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certifications
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it-skills
,
apple
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What role does loginwindow serve in system start-up?
If the DHCP request goes unanswered - it'll get a self-assigned IP in the 169.254 range.
Firmware - booter - kernel - and system launchd. Primary user environment stages are loginwindow - user launchd - and user environment.
loginwindow displays the login window and then sets up and manages the GUI user environment.
So they can navigate to the public or sites folder
2. How do you provide Mac OS X web-sharing services?
IP addresses identify the location of a specific network device. Subnet masks are used by network devices to identify their local network range. IPv4 addresses are a 32-bit number represented in 4 groups of four octets separated by periods. 0-255.
Enable Web Sharing in System Preferences
Forked files may cause issues for NFS and WebDAV. Also avoid AFP 2 on Windows file servers.
If a known master password is reset - existing accounts are not negatively affected. If the master is reset because it was lost - however - preexisting accounts cannot be reset by the new password until the old FileVault passwords are reset.
3. 6 Reasons to use the CLI
Get Info from Finder or System Profiler
More options than GUI - bypass finder restrictions - root access - remote ssh is invisible to users - automation easy with scripting - easy combining with ARD
They're stored at the root of every volume in a /.Spotlight-V100 folder. A fileVault user's database is stored in his vault in his home user. Mail is in ~/Library/Mail/Mail Envelope. Spotlight plugins can be in any library folder in a folder called S
The loginwindow process logs all users out and then tells the kernel to quit all remaining system processes.
4. How does resetting the master filevault password affect existing filevault user accounts?
If a known master password is reset - existing accounts are not negatively affected. If the master is reset because it was lost - however - preexisting accounts cannot be reset by the new password until the old FileVault passwords are reset.
Launch Services maintains a database of associated file types and applications.
Locally connected volumes are fully accessible to any logged in user.
A driver is a piece of software designed to facilitate the communication between Mac OS X and the peripheral. There are kernel extensions - framework plug-ins - or stand-alone applications.
5. How do you further resolve and issue that disappears when the Mac successfully safe-boots?
Print and Fax or Sharing Preferences. For windows users - you must enable users' password in the SMB file sharing settings in Sharing Preferences.
Find the third-party resource causing the problem. Start in verbose mode and see where the startup fails.
Local - BSD Flat File and NIS - LDAPv3 - AD
Drag the disk image into disk utility and press burn
6. What does 'ignore volume ownership' do in the Finder?
Kerberos can only be used to authenticate against kerberized services and is often managed on a network-wide scale.
Review network preferences - review network utility preferences - and attempt to connect to different network services
This ignores any ownership rules and will grant any logged-on user unlimited access to the contents of the volume.
Zip files are created with the Finder and are compatible with many OSes. Good for small files & small number of items. Disk Images are created in disk utility.
7. 3 Default items in CLI prompt
It enacts itself any time an App crashes or hangs indefinitely. It send an error report and any comments to Apple.
computer hostname - working directory - user account
Used to make the filesystem appear less complex. Data forks and resource forks are combined to appear as a single item. They have fallen out because they're not compatible with non Mac-OS volumes and are not extensible.
About this mac or system profiler. System is general release number - build is specific - and serial number represents the machine.
8. What shared items are accessible to any user who connects via FTP?
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9. Different between absolute and relative path
Common UNIX Printing System (CUPS) manages all printing and faxing for the system.
Absolute always start at the root of the filesystem - whereas relative paths start where the user is current at
Forked files may cause issues for NFS and WebDAV. Also avoid AFP 2 on Windows file servers.
It addresses the outgoing packets based on the destination device's MAC address
10. Relative path
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11. Why is time machine bad at backing up large databases?
It has to copy the entire thing over again on each change.
Prevents users from using the reset password utility on the os x install dvd because they cannot boot from it.
It monitors all incoming connections and requests. Connections are allowed on a per-application basis. Advanced options include signing options - stealth mode - and more.
Every home folder has the public folder and dropbox folder whereas all other home folders are protected.
12. What is sudo used for?
Client software is used to access services provided by a server
To run commands as the root user
More options than GUI - bypass finder restrictions - root access - remote ssh is invisible to users - automation easy with scripting - easy combining with ARD
It stores the home folder as an encrypted sparse-bundle disk image
13. What 3 types of resource contention issues can occur when fast user switching is enabled?
Resource contention general - an item another user has running. Document contention for document another user has open. Peripheral contention for peripheral in use by another user. Application contention for when an app is designed to be open only on
System Profiler - Disk Utility - Reset Password Utility - Firmware Password - Restore from Time Machine Backup - Startup Disk - Terminal - Network Utility
1.) Create a plain text file w/ the 2.) Make the first line #!/bin/bash 3.) Change the permissions to allow execution
GUID partition table for intel-based macs - Apple-Partition-Map for PPC macs
14. What is the difference between launch daemons - startup items - launch agents - and login items?
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15. What items are shared by default to all users?
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16. What are resource forks and why have they fallen out of favor?
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17. 6 volumes supported by OS X
Review network preferences - review network utility preferences - and attempt to connect to different network services
Kerberos can only be used to authenticate against kerberized services and is often managed on a network-wide scale.
HFS+ (Mac OS X Extended Journaled - Mac OS X Extended Case Sensitive Journaled - Mac OS X Extended) - HFS - UFS - FAT32 - NTFS - UDF
Intel - directly attached input devices - 10.5 or later - all new firmware updates - 10.5 or greater install disc - 10 gigs of free space - 2 GB or more of RAM
18. What are some common file flags and extended attributes used by Mac OS X?
RAID 0 uses striping to increase performance. RAID 1 uses disk mirroring.
Users' passwords must be stored in a special format - which is less secure - and must be explicitly enabled.
Common flags include locked and hidden - Common extended attributes include an items color - spotlight comments - etc.
So they can navigate to the public or sites folder
19. What two methods can be used to hide items from the Finder?
Info pane in Network Utility
Start the name with a . - or enable the hidden file flag.
About this mac or system profiler. System is general release number - build is specific - and serial number represents the machine.
Launch Services maintains a database of associated file types and applications.
20. Best command to list items in a folder?
Start the name with a . - or enable the hidden file flag.
ls
They're stored at the root of every volume in a /.Spotlight-V100 folder. A fileVault user's database is stored in his vault in his home user. Mail is in ~/Library/Mail/Mail Envelope. Spotlight plugins can be in any library folder in a folder called S
This will not change the keychain. They can either unlock the keychain with the old password to sync them - or create a new keychain.
21. How does the spotlight search service use metadata?
Clear-text - encrypted - Kerberos
The spotlight search service creates index databases of file system metadata so that it can perform normally time-intensive searches nearly instantly.
Interface is any channel through which networks data can flow. Hardware network interfaces are defined by physical network connections - while virtual network connections are logical network connections on top of hardware connections. Protocol is a s
Nothing.
22. How does the default organization of the filesystem allow users to safely share local files and folder?
The network service operates or broadcasts on a network port.
Every home folder has the public folder and dropbox folder whereas all other home folders are protected.
The spotlight search service creates index databases of file system metadata so that it can perform normally time-intensive searches nearly instantly.
Your Mac provides network routing NAT - DHCP - and DNS forwarding services for any device connected. When sharing AirPort - you can specify and SSID - channel - and WEP settings.
23. How does Boot Camp work?
All users can read/write - but only the creator can delete. This uses the sticky bit.
Securely stores passwords - form-fills - etc.
They're used to combine complex items into individual folders. Packages appear as a single item.
It allows Windows XP SP2+ - Vista - and 7 to run natively on the Mac by running a separate partition.
24. What role does system launchd play in the system start-up?
The user's loginwindow process does the following: Request that all user applications quit - quits any user backgroun processes - runs any logout scripts - records the logout to the man system.log - resets device permissions and preferences to defaul
Used to make the filesystem appear less complex. Data forks and resource forks are combined to appear as a single item. They have fallen out because they're not compatible with non Mac-OS volumes and are not extensible.
Disconnected cable - nonfunctioning port - DHCP issue - DNS issue
System launchd is responsible for starting every single system process. It manages system initialization and launches loginwindow.
25. What three common unix commands support Mac filesystem metadata?
Temp files - spotlight indexes - items in the trash - and any files defined as exempt either by you or by an application.
User preferences are in ~/Library and the format is often Property List - which is just a special XML file.
cp - mv - rm
If a known master password is reset - existing accounts are not negatively affected. If the master is reset because it was lost - however - preexisting accounts cannot be reset by the new password until the old FileVault passwords are reset.
26. How does file system journaling work?
It's a special permission used to define a folder as an append-only destination (only the creator can delete the file he creates)
It records what file operations are in progress at any given moment. If a power failure or system crash occurs - it can verify the integrity by replaying the journal.
The spotlight search service creates index databases of file system metadata so that it can perform normally time-intensive searches nearly instantly.
firmware - startup chim or bright flash of power-on light and light gray screen booter - dark gray apple logo on primary display kernel - small gray spinning gear system launchd - bright blue screen
27. What is the potential side effect of improperly unmounting or ejecting a volume?
May cause data corruption
HFS+ (Mac OS X Extended Journaled - Mac OS X Extended Case Sensitive Journaled - Mac OS X Extended) - HFS - UFS - FAT32 - NTFS - UDF
The Dock process starts the DashboardClient process. All widgets run inside one of the two DashboardClient processes.
Your Mac provides network routing NAT - DHCP - and DNS forwarding services for any device connected. When sharing AirPort - you can specify and SSID - channel - and WEP settings.
28. What is the sticky bit?
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29. What are four advantages of using network directory services to store account information?
computer hostname - working directory - user account
1.) User accounts not tied to individual Macs 2.) Same user account for multiple services 3.) Kerberos SSO 4.) Define user/comp settings in a single location
HFS+ (Mac OS X Extended Journaled - Mac OS X Extended Case Sensitive Journaled - Mac OS X Extended) - HFS - UFS - FAT32 - NTFS - UDF
cat - less
30. What is the relationship between a network service and a network port?
About this mac or system profiler. System is general release number - build is specific - and serial number represents the machine.
RAID 0 uses striping to increase performance. RAID 1 uses disk mirroring.
The DNS Service is used to translate host names to IP addresses via forward lookups and IP addresses to domain names via reverse lookups.
The network service operates or broadcasts on a network port.
31. Why does the Finder hider certain folders at the root of the system volume?
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32. Path
Run PPC based apps on newer Intel macs. It does not support pre-OS X apps - the Classic environment - PPC screen-savers - PPC preference panes - G5 specific apps - PPC kernel extensions - some Java apps
Finder get info - command line run ls -l
Defines the directions to a specific item in the filesystem
Common flags include locked and hidden - Common extended attributes include an items color - spotlight comments - etc.
33. What are the primary differences between local - network - and mobile accounts?
Local accounts are just for that Mac - network accounts are available anywhere on the network - and Mobile accounts create a cached local copy of a network account for offline access.
This ignores any ownership rules and will grant any logged-on user unlimited access to the contents of the volume.
Kerberos tickets are used to validate an account's identity. Kerberos uses ticket-granting-tickets and service tickets. KDC = key distribution center.
Enable Web Sharing in System Preferences
34. What are the three primary steps for setting up bootcamp?
So they can navigate to the public or sites folder
Every home folder has the public folder and dropbox folder whereas all other home folders are protected.
Users' public folders
Run the assistant - install windows - install drivers.
35. What happens during system shutdown?
The loginwindow process logs all users out and then tells the kernel to quit all remaining system processes.
Documents - Movies - Music - Pictures - Library - Downloads - Desktop - Public - Sites
System Profiler - Disk Utility - Reset Password Utility - Firmware Password - Restore from Time Machine Backup - Startup Disk - Terminal - Network Utility
The system keeps applications from interfering with one another by segregating their memory using protected memory. 64 bit memory addressing allows apps to directly access more than 4 GB of ram.
36. Why might a previously backed-up item no longer be available in Time Machine?
AFP - SMB - FTP - NFS - WebDAV
If the backup volume became full and removed the older item(s).
It allows Windows XP SP2+ - Vista - and 7 to run natively on the Mac by running a separate partition.
Securely stores passwords - form-fills - etc.
37. How can you identify the MAC Addresses for all of the Mac's network interfaces?
Info pane in Network Utility
Run PPC based apps on newer Intel macs. It does not support pre-OS X apps - the Classic environment - PPC screen-savers - PPC preference panes - G5 specific apps - PPC kernel extensions - some Java apps
Set the mac's network identification - enable the desired service - define access.System preferences >> Sharing
Enable Web Sharing in System Preferences
38. How does resetting a user's password as an admin user affect their keychain?
Info pane in Network Utility
Parental controls
Check for firmware updates - verify app compatibility - back up files - document critical settings
This will not change the keychain. They can either unlock the keychain with the old password to sync them - or create a new keychain.
39. What does CUPS do?
They're stored at the root of every volume in a /.Spotlight-V100 folder. A fileVault user's database is stored in his vault in his home user. Mail is in ~/Library/Mail/Mail Envelope. Spotlight plugins can be in any library folder in a folder called S
GUID partition table for intel-based macs - Apple-Partition-Map for PPC macs
Common UNIX Printing System (CUPS) manages all printing and faxing for the system.
The Dock process starts the DashboardClient process. All widgets run inside one of the two DashboardClient processes.
40. Locate system version - build number - serial number location
firmware - startup chim or bright flash of power-on light and light gray screen booter - dark gray apple logo on primary display kernel - small gray spinning gear system launchd - bright blue screen
About this mac or system profiler. System is general release number - build is specific - and serial number represents the machine.
Hold down T on boot - allows the mac to be turned into a very large - and expensive - external hard drive or disc drive.
Using information provided by the dynamic network services discovery protocols. Computers providing services appear as resources whereas service discovery zones or workgroups appear as folders.
41. Account attributes
The computer's website files are located in /Library/WebServer/Documents and each users' is inside ~/Sites
The DNS Service is used to translate host names to IP addresses via forward lookups and IP addresses to domain names via reverse lookups.
Press the eject button - file>>eject - drag to trash - press eject in the sidebar
Individual pieces of information used to define a user such as user ID - UUID - home directory - etc.
42. What are four common issues that can interrupt network services on a Mac OS X computer?
It records what file operations are in progress at any given moment. If a power failure or system crash occurs - it can verify the integrity by replaying the journal.
Disconnected cable - nonfunctioning port - DHCP issue - DNS issue
Users don't traditionally need access to them - and if they do - they can use Terminal.
It's a special permission used to define a folder as an append-only destination (only the creator can delete the file he creates)
43. What are the two primary automation technologies for the GUI?
Automator is a workflow based application whereas AppleScript is an english-like scripting language
It enacts itself any time an App crashes or hangs indefinitely. It send an error report and any comments to Apple.
Apple Menu>> Force Quit - Activity Monitor - Dock contextual menu
May cause data corruption
44. How does Mac OS X use dynamic network discovery protocols to access network services?
Check for firmware updates - verify app compatibility - back up files - document critical settings
The user's loginwindow process does the following: Request that all user applications quit - quits any user backgroun processes - runs any logout scripts - records the logout to the man system.log - resets device permissions and preferences to defaul
Access is based on the local filesystem. They'll start in their home folder but can traverse anywhere they have permission to do so.
Devices providing network services broadcast their existence and Mac OS X picks up on these broadcasts and provides a list of services.
45. What does Mac OS X use bundles or packages for?
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46. What are the min sys req for BootCamp?
Any Mac OS X Extended volume including volumes from disk images stored on an AFP share on OS X Server.
Intel - directly attached input devices - 10.5 or later - all new firmware updates - 10.5 or greater install disc - 10 gigs of free space - 2 GB or more of RAM
Local - BSD Flat File and NIS - LDAPv3 - AD
If the DHCP request goes unanswered - it'll get a self-assigned IP in the 169.254 range.
47. Default 9 home folder folders?
Too many to list. Hehe.
Devices providing network services broadcast their existence and Mac OS X picks up on these broadcasts and provides a list of services.
Documents - Movies - Music - Pictures - Library - Downloads - Desktop - Public - Sites
Common UNIX Printing System (CUPS) manages all printing and faxing for the system.
48. How can you force quit an app from the GUI?
Intel - directly attached input devices - 10.5 or later - all new firmware updates - 10.5 or greater install disc - 10 gigs of free space - 2 GB or more of RAM
Your Mac provides network routing NAT - DHCP - and DNS forwarding services for any device connected. When sharing AirPort - you can specify and SSID - channel - and WEP settings.
Apple Menu>> Force Quit - Activity Monitor - Dock contextual menu
If the DHCP request goes unanswered - it'll get a self-assigned IP in the 169.254 range.
49. How do you provide Mac OS X file sharing services so that other computers can access them?
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50. How do you share printers with other Mac and Windows users?
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