Test your basic knowledge |

ACSP: Apple Certified Support Professional Os X Support

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What system preference enables the accessibility features of OS X - what are they - and where are the preferences stored?






2. How do you share printers with other Mac and Windows users?






3. Security risks & account types






4. What does the firmware do? What is the POST?






5. What are the visual or audible cues for each system initialization stage?






6. How does network service order affect network connectivity?






7. How can you force quit an app from the GUI?






8. How does Mac OS X's built-in firewall work? What advanced firewall settings are available?






9. What four Directory Service types can used in Mac OS X?






10. Five types of accounts in 10.6






11. What files are associated with the computer's website? What about the users' websites?






12. What does the problem-reporting feature do?






13. How does the spotlight search service use metadata?






14. What network services are provided by your Mac to facilitate Internet sharing? What options are available for Internet sharing your Mac's AirPort wireless Ethernet interface?






15. What are some known issues that arise when connecting to network file services?






16. What are four common issues that can interrupt network services on a Mac OS X computer?






17. What is Rosetta and what types of items are not supported by Rosetta?






18. What role does system launchd play in the system start-up?






19. How do you provide Mac OS X file sharing services so that other computers can access them?






20. Advantages/disadvantages of single/multiple partition drives in OS X






21. Absolute path






22. Different between absolute and relative path






23. Best command to list items in a folder?






24. How do you further resolve and issue that disappears when the Mac successfully safe-boots?






25. What are the two primary automation technologies for the GUI?






26. What is the relationship between a network service and a network port?






27. What is the potential side effect of improperly unmounting or ejecting a volume?






28. How can you identify the MAC Addresses for all of the Mac's network interfaces?






29. What happens during system shutdown?






30. What are seven common types of resources Mac OS X can access from a directory service?






31. Where are preferences stored? What format is generally used?






32. What are six common system resources? What purpose does each one serve and where are they located?






33. What are the four erase options in disk utility?






34. How does Time Machine maintain a backup history of the system?






35. How does file-fault secure a user's data?






36. What are PPD files responsible for?






37. What are the min sys req for BootCamp?






38. What two dynamic network service discovery protocols are supported by Mac OS X?






39. Why might a previously backed-up item no longer be available in Time Machine?






40. How do you identify ownership and permissions of a file or folder in the Finder? In the command line?






41. What are the differences between ZIP archives and Disk Images?






42. What are some security concerns with spotlight?






43. What are three common troubleshooting techniques for issues involving failure to connect to network services?






44. What backup destinations does Time Machine support?






45. How is Disk utility's verify and repair feature used?






46. What are the three primary steps for setting up bootcamp?






47. Which two commands can read text files?






48. How does the Finder's secure empty trash work?






49. Two primary partition schemes for mac formatted drives?






50. How are the permissions on the shared folder set to allow local user sharing?