Test your basic knowledge |

ACSP: Apple Certified Support Professional Os X Support

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Absolute path






2. What two dynamic network service discovery protocols are supported by Mac OS X?






3. What are the visual or audible cues for each system initialization stage?






4. How do you identify ownership and permissions of a file or folder in the Finder? In the command line?






5. What are the primary differences between local - network - and mobile accounts?






6. How can you identify which apps are installed on a Mac?






7. What is Rosetta and what types of items are not supported by Rosetta?






8. What is the purpose of IP addresses and subnet masks? What is their format?






9. What shared items are accessible to an administrator who connects via AFP or SMB? What about a standard user?


10. How are items inside the Finder's Network folder populated?






11. 3 Default items in CLI prompt






12. What items are automatically started by system launchd during the system initialization process?






13. Default 9 home folder folders?






14. What does the firmware do? What is the POST?


15. What are some known issues that arise when connecting to network file services?






16. How can you limit a user account?






17. What are resource forks and why have they fallen out of favor?


18. Four prep steps before installing






19. What files are associated with the computer's website? What about the users' websites?


20. What is target disk mode and how is it engaged?






21. What is authentication and authorization?






22. What are seven common types of resources Mac OS X can access from a directory service?






23. What does 'ignore volume ownership' do in the Finder?






24. What are five common directory services and authentication services troubleshooting techniques?






25. What network services are provided by your Mac to facilitate Internet sharing? What options are available for Internet sharing your Mac's AirPort wireless Ethernet interface?






26. What password issues may arise related to the SMB service?


27. Why is the root of a user's home folder visible to others?






28. Folder/directories






29. Four methods to access CLI






30. How does the spotlight search service use metadata?






31. Why does the Finder hider certain folders at the root of the system volume?


32. Why might a previously backed-up item no longer be available in Time Machine?






33. What process or processes are responsible for dashboard widgets?






34. What system preference enables the accessibility features of OS X - what are they - and where are the preferences stored?






35. How are the permissions on the shared folder set to allow local user sharing?






36. What are the four erase options in disk utility?


37. Advantages/disadvantages of single/multiple partition drives in OS X


38. What do the terms interface - protocol - and service mean in relation to computer networks?






39. How do you share printers with other Mac and Windows users?


40. Account attributes






41. What role does system launchd play in the system start-up?






42. How does resetting a user's password as an admin user affect their keychain?






43. How do you provide Mac OS X file sharing services so that other computers can access them?


44. How is the DOmain Name Service used to facilitate network naming?






45. What 3 types of resource contention issues can occur when fast user switching is enabled?






46. Where does spotlight store its metadata index databases? How about the plugins?


47. How does Mac OS X's built-in firewall work? What advanced firewall settings are available?






48. Security risk with fast user switching?






49. What is the potential side effect of improperly unmounting or ejecting a volume?






50. How do you provide Mac OS X web-sharing services?