Test your basic knowledge |

ACSP: Apple Certified Support Professional Os X Support

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Where are preferences stored? What format is generally used?






2. What three methods can be used to select the start-up disk?






3. What items are not loaded when Mac OS X safe boots?






4. What items are shared by default to all users?


5. What are the min sys req for BootCamp?






6. What does 'ignore volume ownership' do in the Finder?






7. What process or processes are responsible for dashboard widgets?






8. What are the primary system initialization stages and user environment stages in Mac OS X and what order do they start?






9. How is Disk utility's verify and repair feature used?


10. What are the differences between ZIP archives and Disk Images?






11. What role does system launchd play in the system start-up?






12. What is protected memory? What is 64 bit memory addressing?






13. How do you further resolve and issue that disappears when the Mac successfully safe-boots?






14. What functionality does 10.6 support with AppleTalk?






15. What two dynamic network service discovery protocols are supported by Mac OS X?






16. What is a Kerberos Ticket and KDC?


17. What are three common troubleshooting techniques for issues involving failure to connect to network services?






18. What does the firmware do? What is the POST?


19. What is the difference between launch daemons - startup items - launch agents - and login items?


20. How is the DOmain Name Service used to facilitate network naming?






21. How do you use the finder's burn folder feature?






22. What files are associated with the computer's website? What about the users' websites?


23. How does the spotlight search service use metadata?






24. What shared items are accessible to an administrator who connects via AFP or SMB? What about a standard user?


25. How are items inside the Finder's Network folder populated?






26. Why is time machine bad at backing up large databases?






27. In the network preferences - how can you tell which interface is currently being used for network activities?






28. What is the relationship between clients and servers as it relates to network service access?






29. What steps should you take when troubleshooting app issues?






30. How can you identify which apps are installed on a Mac?






31. Which two commands can read text files?






32. What is the safe boot keyboard combo?






33. How does Boot Camp work?






34. Relative path


35. What are five common directory services and authentication services troubleshooting techniques?






36. Advantages/disadvantages of single/multiple partition drives in OS X


37. Different between absolute and relative path






38. Security risks & account types






39. What backup destinations does Time Machine support?






40. Account attributes






41. What is sudo used for?






42. How can you force quit an app from the GUI?






43. What are the four erase options in disk utility?


44. Why does the Finder hider certain folders at the root of the system volume?


45. Two primary partition schemes for mac formatted drives?






46. 3 Default items in CLI prompt






47. What are some security concerns with spotlight?






48. How do you identify ownership and permissions of a file or folder in the Finder? In the command line?






49. How does Mac OS X use dynamic network discovery protocols to access network services?






50. What are three common authentication methods?