Test your basic knowledge |

ACSP: Apple Certified Support Professional Os X Support

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What are three common troubleshooting techniques for issues involving failure to connect to network services?






2. What are the three primary steps for setting up bootcamp?






3. How does resetting a user's password as an admin user affect their keychain?






4. What four Directory Service types can used in Mac OS X?






5. Best command to list items in a folder?






6. What five network file services can you connect to from the Finder's Connect To Server dialog?






7. What 4 methods can be used to eject a volume from the finder?






8. What are five common directory services and authentication services troubleshooting techniques?






9. How is the DOmain Name Service used to facilitate network naming?






10. What is a directory as it relates to directory services?






11. What backup destinations does Time Machine support?






12. 6 volumes supported by OS X






13. What is authentication and authorization?






14. What is target disk mode and how is it engaged?






15. What are the device classes used by Mac OS X to categorize peripherals? What are some examples of each class?






16. What is the difference between safe boot - safe mode - and safe login?






17. Absolute path






18. Three minium requirements for creating a command line script






19. Security risk with fast user switching?






20. How do you provide Mac OS X web-sharing services?






21. How do permissions in the Finder appear different than those in the terminal?






22. What are some common file flags and extended attributes used by Mac OS X?






23. What are six common system resources? What purpose does each one serve and where are they located?






24. How does network service order affect network connectivity?






25. Two primary partition schemes for mac formatted drives?






26. How can you identify the type of a particular application?






27. Four methods to access CLI






28. What three methods can be used to select the start-up disk?






29. Min hardware requirements for 10.6






30. What are the visual or audible cues for each system initialization stage?






31. What happens during user log-out?






32. What does the problem-reporting feature do?






33. What is the safe boot keyboard combo?






34. What items are shared by default to all users?






35. How does Mac OS X use dynamic network discovery protocols to access network services?






36. What are the two primary automation technologies for the GUI?






37. What does iSync do?






38. How do you provide Mac OS X file sharing services so that other computers can access them?






39. Where are preferences stored? What format is generally used?






40. How can you identify the MAC Addresses for all of the Mac's network interfaces?






41. How does file-fault secure a user's data?






42. 3 Default items in CLI prompt






43. How does Mac OS X's built-in firewall work? What advanced firewall settings are available?






44. How do you identify ownership and permissions of a file or folder in the Finder? In the command line?






45. How can you force quit an app from the GUI?






46. What functionality does 10.6 support with AppleTalk?






47. Four prep steps before installing






48. Account attributes






49. How do you share printers with other Mac and Windows users?






50. What items are automatically started by system launchd during the system initialization process?