Test your basic knowledge |

ACSP: Apple Certified Support Professional Os X Support

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. How is Disk utility's verify and repair feature used?


2. What process or processes are responsible for dashboard widgets?






3. How does Mac OS X use dynamic network discovery protocols to access network services?






4. Why is the root of a user's home folder visible to others?






5. How can you identify which apps are installed on a Mac?






6. What is target disk mode and how is it engaged?






7. How can you identify the MAC Addresses for all of the Mac's network interfaces?






8. How does file-fault secure a user's data?






9. What is a device driver? What three primary types of device drivers are there?






10. Account attributes






11. What are some security concerns with spotlight?






12. What five network file services can you connect to from the Finder's Connect To Server dialog?






13. What steps should you take when troubleshooting app issues?






14. What files are associated with the computer's website? What about the users' websites?


15. What are resource forks and why have they fallen out of favor?


16. What functionality does 10.6 support with AppleTalk?






17. Absolute path






18. How does resetting a user's password as an admin user affect their keychain?






19. What is the relationship between a network service and a network port?






20. What 4 methods can be used to eject a volume from the finder?






21. Two primary partition schemes for mac formatted drives?






22. What items are not loaded when Mac OS X safe boots?






23. What four Directory Service types can used in Mac OS X?






24. What are seven common types of resources Mac OS X can access from a directory service?






25. Best command to list items in a folder?






26. What does 'ignore volume ownership' do in the Finder?






27. How do Mac OS X computers acquire and use link-local TCP/IP addresses?


28. How do permissions in the Finder appear different than those in the terminal?






29. How does the system determine what app to use to open a file?






30. What are PPD files responsible for?






31. What are some common file flags and extended attributes used by Mac OS X?






32. How does the firmware password help secure against password changes?






33. Five types of accounts in 10.6






34. Four prep steps before installing






35. What is protected memory? What is 64 bit memory addressing?






36. What are three common troubleshooting techniques for issues involving failure to connect to network services?






37. What shared items are accessible to any user who connects via FTP?


38. What are five application environments supported by Mac OS X and what are they used for?






39. How does Mac OS X's built-in firewall work? What advanced firewall settings are available?






40. What is Rosetta and what types of items are not supported by Rosetta?






41. How do you further resolve and issue that disappears when the Mac successfully safe-boots?






42. What does a keychain do?






43. What are the primary system initialization stages and user environment stages in Mac OS X and what order do they start?






44. Why might a previously backed-up item no longer be available in Time Machine?






45. What are the four default top-level folders available in the Finder?






46. What does the problem-reporting feature do?






47. What are six common system resources? What purpose does each one serve and where are they located?






48. How can you force quit an app from the GUI?






49. What is the sticky bit?


50. What is the safe boot keyboard combo?