Test your basic knowledge |

ACSP: Apple Certified Support Professional Os X Support

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What 3 types of resource contention issues can occur when fast user switching is enabled?






2. What are five application environments supported by Mac OS X and what are they used for?






3. What is authentication and authorization?






4. What are the visual or audible cues for each system initialization stage?






5. Advantages/disadvantages of single/multiple partition drives in OS X


6. What files are associated with the computer's website? What about the users' websites?


7. What network services are provided by your Mac to facilitate Internet sharing? What options are available for Internet sharing your Mac's AirPort wireless Ethernet interface?






8. What are the two primary automation technologies for the GUI?






9. Security risks & account types






10. How is the DOmain Name Service used to facilitate network naming?






11. Relative path


12. Absolute path






13. How does the spotlight search service use metadata?






14. What shared items are accessible to any user who connects via FTP?


15. What type of files are omitted from time machine backups?






16. 6 volumes supported by OS X






17. How can you identify the MAC Addresses for all of the Mac's network interfaces?






18. What three common unix commands support Mac filesystem metadata?






19. How does the default organization of the filesystem allow users to safely share local files and folder?






20. Different between absolute and relative path






21. Four prep steps before installing






22. What are six common system resources? What purpose does each one serve and where are they located?






23. What steps should you take when troubleshooting app issues?






24. What is protected memory? What is 64 bit memory addressing?






25. What system preference enables the accessibility features of OS X - what are they - and where are the preferences stored?






26. What three methods can be used to select the start-up disk?






27. How do permissions in the Finder appear different than those in the terminal?






28. What are the primary differences between local - network - and mobile accounts?






29. What does the problem-reporting feature do?






30. What is the sticky bit?


31. How do you further resolve and issue that disappears when the Mac successfully safe-boots?






32. What is the relationship between a network service and a network port?






33. Why is time machine bad at backing up large databases?






34. How does file system journaling work?






35. What do the terms interface - protocol - and service mean in relation to computer networks?






36. What four Directory Service types can used in Mac OS X?






37. What is the difference between safe boot - safe mode - and safe login?






38. How do you identify ownership and permissions of a file or folder in the Finder? In the command line?






39. What is sudo used for?






40. What does CUPS do?






41. What two dynamic network service discovery protocols are supported by Mac OS X?






42. How do you use disk utility to burn an optical disk?






43. What password issues may arise related to the SMB service?


44. Why does the Finder hider certain folders at the root of the system volume?


45. How do you provide Mac OS X web-sharing services?






46. What are some common file flags and extended attributes used by Mac OS X?






47. What are three common troubleshooting techniques for issues involving failure to connect to network services?






48. 3 Default items in CLI prompt






49. How does resetting the master filevault password affect existing filevault user accounts?






50. What process or processes are responsible for dashboard widgets?