Test your basic knowledge |

ACSP: Apple Certified Support Professional Os X Support

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. How does the IP addresses use the MAC address to send messages between computers on a LAN?


2. Where does spotlight store its metadata index databases? How about the plugins?


3. How does network service order affect network connectivity?






4. What are the two primary automation technologies for the GUI?






5. What is the safe boot keyboard combo?






6. Four methods to access CLI






7. 6 volumes supported by OS X






8. How does resetting the master filevault password affect existing filevault user accounts?






9. What is Rosetta and what types of items are not supported by Rosetta?






10. What client-sharing services can Mac OS X provide?






11. How do you provide Mac OS X file sharing services so that other computers can access them?


12. What two dynamic network service discovery protocols are supported by Mac OS X?






13. What is a directory as it relates to directory services?






14. What does 'ignore volume ownership' do in the Finder?






15. How does the spotlight search service use metadata?






16. What are some common file flags and extended attributes used by Mac OS X?






17. What does iSync do?






18. Where are preferences stored? What format is generally used?






19. 3 Main components of a typical command






20. In the network preferences - how can you tell which interface is currently being used for network activities?






21. Different between absolute and relative path






22. What does the problem-reporting feature do?






23. What password issues may arise related to the SMB service?


24. Absolute path






25. How does Boot Camp work?






26. What happens during system shutdown?






27. What 4 methods can be used to eject a volume from the finder?






28. What files are associated with the computer's website? What about the users' websites?


29. What are the device classes used by Mac OS X to categorize peripherals? What are some examples of each class?






30. How do Mac OS X computers acquire and use link-local TCP/IP addresses?


31. What are five common directory services and authentication services troubleshooting techniques?






32. How can you force quit an app from the GUI?






33. What items are shared by default to all users?


34. Why does the Finder hider certain folders at the root of the system volume?


35. What are some known issues that arise when connecting to network file services?






36. 6 Reasons to use the CLI






37. Locate system version - build number - serial number location






38. What are the primary system initialization stages and user environment stages in Mac OS X and what order do they start?






39. What is sudo used for?






40. What is the relationship between clients and servers as it relates to network service access?






41. How is Disk utility's verify and repair feature used?


42. How can you identify the type of a particular application?






43. What is the potential side effect of improperly unmounting or ejecting a volume?






44. What interfaces and protocols are supported by default in in Mac OS X?






45. What 3 types of resource contention issues can occur when fast user switching is enabled?






46. Why is time machine bad at backing up large databases?






47. What process or processes are responsible for dashboard widgets?






48. Relative path


49. What role does loginwindow serve in system start-up?






50. How can you limit a user account?