Test your basic knowledge |

ACSP: Apple Certified Support Professional Os X Support

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Relative path


2. What are five common directory services and authentication services troubleshooting techniques?






3. What are seven common types of resources Mac OS X can access from a directory service?






4. What are some security concerns with spotlight?






5. What password issues may arise related to the SMB service?


6. What is Rosetta and what types of items are not supported by Rosetta?






7. How does the system determine what app to use to open a file?






8. What is protected memory? What is 64 bit memory addressing?






9. What are four advantages of using network directory services to store account information?






10. What items are shared by default to all users?


11. What are the four default top-level folders available in the Finder?






12. What are some known issues that arise when connecting to network file services?






13. How is the DOmain Name Service used to facilitate network naming?






14. What are the primary system initialization stages and user environment stages in Mac OS X and what order do they start?






15. What is the sticky bit?


16. How do kerberos and keychain system differ for managing authentication services?






17. What files are associated with the computer's website? What about the users' websites?


18. What four Directory Service types can used in Mac OS X?






19. What role does loginwindow serve in system start-up?






20. What happens during system shutdown?






21. What client-sharing services can Mac OS X provide?






22. What are resource forks and why have they fallen out of favor?


23. How do you use the finder's burn folder feature?






24. How do you provide Mac OS X web-sharing services?






25. Locate system version - build number - serial number location






26. What three common unix commands support Mac filesystem metadata?






27. How is Disk utility's verify and repair feature used?


28. What are the two primary automation technologies for the GUI?






29. How do you further resolve and issue that disappears when the Mac successfully safe-boots?






30. How do you share printers with other Mac and Windows users?


31. How does Time Machine maintain a backup history of the system?


32. What does 'ignore volume ownership' do in the Finder?






33. What steps should you take when troubleshooting app issues?






34. What three methods can be used to select the start-up disk?






35. What is the potential side effect of improperly unmounting or ejecting a volume?






36. How does the IP addresses use the MAC address to send messages between computers on a LAN?


37. What does a keychain do?






38. What network services are provided by your Mac to facilitate Internet sharing? What options are available for Internet sharing your Mac's AirPort wireless Ethernet interface?






39. What is the relationship between clients and servers as it relates to network service access?






40. What two methods can be used to hide items from the Finder?






41. How do you identify ownership and permissions of a file or folder in the Finder? In the command line?






42. Security risk with fast user switching?






43. What are PPD files responsible for?






44. Why is the root of a user's home folder visible to others?






45. How does resetting a user's password as an admin user affect their keychain?






46. What is authentication and authorization?






47. What does the firmware do? What is the POST?


48. 3 Default items in CLI prompt






49. What does the problem-reporting feature do?






50. What are four common issues that can interrupt network services on a Mac OS X computer?