Test your basic knowledge |

ACSP: Apple Certified Support Professional Os X Support

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. 6 Reasons to use the CLI






2. What differentiates RAID 0 from RAID 1?






3. How does file-fault secure a user's data?






4. How does Mac OS X use dynamic network discovery protocols to access network services?






5. What are the two primary automation technologies for the GUI?






6. Where are preferences stored? What format is generally used?






7. What are four common issues that can interrupt network services on a Mac OS X computer?






8. What does iSync do?






9. Two primary partition schemes for mac formatted drives?






10. What does Mac OS X use bundles or packages for?


11. What are some security concerns with spotlight?






12. What shared items are accessible to an administrator who connects via AFP or SMB? What about a standard user?


13. What are they advantages of code-signing?






14. How can you force quit an app from the GUI?






15. How are the permissions on the shared folder set to allow local user sharing?






16. How do you identify ownership and permissions of a file or folder in the Finder? In the command line?






17. How can you identify the type of a particular application?






18. What are three common troubleshooting techniques for issues involving failure to connect to network services?






19. Absolute path






20. What are PPD files responsible for?






21. What items are automatically started by system launchd during the system initialization process?






22. What password issues may arise related to the SMB service?


23. What does a keychain do?






24. What are five common directory services and authentication services troubleshooting techniques?






25. Four methods to access CLI






26. Best command to list items in a folder?






27. Different between absolute and relative path






28. How does the Finder's secure empty trash work?






29. What are the min sys req for BootCamp?






30. How does Time Machine maintain a backup history of the system?


31. What is the potential side effect of improperly unmounting or ejecting a volume?






32. What do the terms interface - protocol - and service mean in relation to computer networks?






33. What is sudo used for?






34. How does the IP transfer messages between computers on a WAN?


35. How can you identify which apps are installed on a Mac?






36. How do you provide Mac OS X file sharing services so that other computers can access them?


37. Four prep steps before installing






38. How do you provide Mac OS X web-sharing services?






39. What is protected memory? What is 64 bit memory addressing?






40. Advantages/disadvantages of single/multiple partition drives in OS X


41. What three methods can be used to select the start-up disk?






42. In the network preferences - how can you tell which interface is currently being used for network activities?






43. What does the problem-reporting feature do?






44. What is authentication and authorization?






45. How does the firmware password help secure against password changes?






46. What files are associated with the computer's website? What about the users' websites?


47. What is the purpose of IP addresses and subnet masks? What is their format?






48. What items are not loaded when Mac OS X safe boots?






49. What are four advantages of using network directory services to store account information?






50. How can you identify the MAC Addresses for all of the Mac's network interfaces?