Test your basic knowledge |

Assertive Behavior And Communication

Instructions:

Answer 29 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. What are 2 ways to be assertive?
Message - E.g. Remember the keys - not don't forget the keys
38%
Quit telling and start asking!
Rephrasing

2. Where are you now? Where do you need to go? What are the action steps?How can this be prevented in the future?
Rephrasing
Focus on solutions
Reflective
Passive Aggressive Communication

3. Violates everyones rights
Passive
Shifting from content to process
Message - E.g. Remember the keys - not don't forget the keys
Passive Aggressive Communication

4. Intention - Expression - Position
Clouding/fogging
The problem. Focus on the solution
Active Listening
Delaying assertively

5. Accepting negative aspects about oneself. admitting where an error has been made.
Agreeing assertively
Passive Communication
Defusing
Learned skill

6. Seeking additional info about critical statements.
Sarcasm
Inquiring assertively
Delaying assertively
Learned skill

7. Communication is what percentage visual?
Inquiring assertively
Positive
Sarcasm
55%

8. Putting off further discussion with an angry individual until he or she is calmer
38%
Defusing
Inquiring assertively
Quit telling and start asking!

9. Choose your...
Shifting from content to process
Message - E.g. Remember the keys - not don't forget the keys
Basic Human rights
Delaying assertively

10. Changing the focus of communication from discussing the topic at hand to analyzing what is actually going on in the interaction.
Basic Human rights
Shifting from content to process
Passive Aggressive Communication
The problem. Focus on the solution

11. Assuming responsiblity for...
Learned skill
Basic Human rights
Own statements
Assertive

12. Demonstrates that you listened. Rephrasing their point in your own words - using several of their phrases.
Focus on solutions
Rephrasing
The problem. Focus on the solution
Defusing

13. Assertive is not natural - it is a ...
Learned skill
55%
Positive
Assertive

14. Concurring with the critics argument without becoming defensive or aggreeing to change.
The problem. Focus on the solution
Learned skill
Clouding/fogging
Aggressive Communication

15. Humans hear _______ words
Clouding/fogging
Passive Aggressive Communication
1 in 7
Aggressive Communication

16. To be assertive quit focusing on what?
The problem. Focus on the solution
What do you want?
Focus on solutions
Inquiring assertively

17. Say this often
What do you want?
Reflective
1 in 7
Clouding/fogging

18. Communication is what percentage words we use?
7%
Agreeing assertively
Passive
Shifting from content to process

19. Violates others' rights
1 in 7
Responding as a broken record
55%
Aggressive Communication

20. They feel you understand.
Defusing
55%
Quit telling and start asking!
Reflective

21. Violates own rights
Focus on solutions
7%
Passive Communication
Responding as a broken record

22. Stand up for...
Basic Human rights
Defusing
Responding as a broken record
The problem. Focus on the solution

23. Tries to avoid any conflict with others - but may feel frustrated and anxious - Frequently says 'I'm sorry' - Has trouble expressing personal feelings or opinions
Reflective
1 in 7
Passive
The problem. Focus on the solution

24. Respects everyones rights
Responding as a broken record
Assertive
1 in 7
Shifting from content to process

25. Responding assertively with irony
Assertive
Passive Communication
Sarcasm
Active Listening

26. Communication is what percentage audio?
Basic Human rights
38%
Message - E.g. Remember the keys - not don't forget the keys
Rephrasing

27. Repeating in a calm voice what is wanted.
Shifting from content to process
Responding as a broken record
Focus on solutions
Basic Human rights

28. Humans only process in the...
Clouding/fogging
1 in 7
Shifting from content to process
Positive

29. Putting off further discussion with an angry individual until he or she is calmer
Focus on solutions
Quit telling and start asking!
Delaying assertively
Passive Communication

Test your basic knowledge |

Assertive Behavior And Communication

Top Scores

Link to This Test

Related Subjects