Test your basic knowledge |

Assertive Behavior And Communication

Subject : soft-skills
Instructions:
  • Answer 29 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Violates own rights






2. Humans hear _______ words






3. Violates everyones rights






4. Where are you now? Where do you need to go? What are the action steps?How can this be prevented in the future?






5. Humans only process in the...






6. Concurring with the critics argument without becoming defensive or aggreeing to change.






7. Assuming responsiblity for...






8. Violates others' rights






9. Putting off further discussion with an angry individual until he or she is calmer






10. Accepting negative aspects about oneself. admitting where an error has been made.






11. Stand up for...






12. They feel you understand.






13. Tries to avoid any conflict with others - but may feel frustrated and anxious - Frequently says 'I'm sorry' - Has trouble expressing personal feelings or opinions






14. Say this often






15. Demonstrates that you listened. Rephrasing their point in your own words - using several of their phrases.






16. Repeating in a calm voice what is wanted.






17. Respects everyones rights






18. Communication is what percentage visual?






19. What are 2 ways to be assertive?






20. Communication is what percentage words we use?






21. Assertive is not natural - it is a ...






22. Communication is what percentage audio?






23. Intention - Expression - Position






24. Putting off further discussion with an angry individual until he or she is calmer






25. Changing the focus of communication from discussing the topic at hand to analyzing what is actually going on in the interaction.






26. Choose your...






27. Seeking additional info about critical statements.






28. To be assertive quit focusing on what?






29. Responding assertively with irony