Test your basic knowledge |

Assertive Behavior And Communication

Subject : soft-skills
Instructions:
  • Answer 29 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. They feel you understand.






2. Stand up for...






3. Violates everyones rights






4. Violates others' rights






5. Respects everyones rights






6. Seeking additional info about critical statements.






7. Putting off further discussion with an angry individual until he or she is calmer






8. Putting off further discussion with an angry individual until he or she is calmer






9. Demonstrates that you listened. Rephrasing their point in your own words - using several of their phrases.






10. Communication is what percentage visual?






11. Tries to avoid any conflict with others - but may feel frustrated and anxious - Frequently says 'I'm sorry' - Has trouble expressing personal feelings or opinions






12. Assertive is not natural - it is a ...






13. Intention - Expression - Position






14. Humans hear _______ words






15. Repeating in a calm voice what is wanted.






16. Say this often






17. Changing the focus of communication from discussing the topic at hand to analyzing what is actually going on in the interaction.






18. Communication is what percentage audio?






19. Accepting negative aspects about oneself. admitting where an error has been made.






20. What are 2 ways to be assertive?






21. Responding assertively with irony






22. Communication is what percentage words we use?






23. Humans only process in the...






24. Violates own rights






25. Where are you now? Where do you need to go? What are the action steps?How can this be prevented in the future?






26. Choose your...






27. Assuming responsiblity for...






28. To be assertive quit focusing on what?






29. Concurring with the critics argument without becoming defensive or aggreeing to change.