Test your basic knowledge |

Assertive Behavior And Communication

Subject : soft-skills
Instructions:
  • Answer 29 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Repeating in a calm voice what is wanted.






2. Assertive is not natural - it is a ...






3. Demonstrates that you listened. Rephrasing their point in your own words - using several of their phrases.






4. Responding assertively with irony






5. Communication is what percentage audio?






6. What are 2 ways to be assertive?






7. Where are you now? Where do you need to go? What are the action steps?How can this be prevented in the future?






8. Putting off further discussion with an angry individual until he or she is calmer






9. Violates others' rights






10. Humans hear _______ words






11. Say this often






12. Concurring with the critics argument without becoming defensive or aggreeing to change.






13. Communication is what percentage words we use?






14. Respects everyones rights






15. Assuming responsiblity for...






16. Violates own rights






17. To be assertive quit focusing on what?






18. Tries to avoid any conflict with others - but may feel frustrated and anxious - Frequently says 'I'm sorry' - Has trouble expressing personal feelings or opinions






19. Violates everyones rights






20. Putting off further discussion with an angry individual until he or she is calmer






21. Stand up for...






22. Communication is what percentage visual?






23. Seeking additional info about critical statements.






24. They feel you understand.






25. Humans only process in the...






26. Choose your...


27. Intention - Expression - Position






28. Changing the focus of communication from discussing the topic at hand to analyzing what is actually going on in the interaction.






29. Accepting negative aspects about oneself. admitting where an error has been made.