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Assertive Behavior And Communication

Subject : soft-skills
Instructions:
  • Answer 29 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Violates own rights






2. Changing the focus of communication from discussing the topic at hand to analyzing what is actually going on in the interaction.






3. Accepting negative aspects about oneself. admitting where an error has been made.






4. Communication is what percentage words we use?






5. Say this often






6. Violates everyones rights






7. Assertive is not natural - it is a ...






8. Stand up for...






9. What are 2 ways to be assertive?






10. Intention - Expression - Position






11. Demonstrates that you listened. Rephrasing their point in your own words - using several of their phrases.






12. Putting off further discussion with an angry individual until he or she is calmer






13. To be assertive quit focusing on what?






14. Repeating in a calm voice what is wanted.






15. Tries to avoid any conflict with others - but may feel frustrated and anxious - Frequently says 'I'm sorry' - Has trouble expressing personal feelings or opinions






16. Concurring with the critics argument without becoming defensive or aggreeing to change.






17. Violates others' rights






18. Humans only process in the...






19. Where are you now? Where do you need to go? What are the action steps?How can this be prevented in the future?






20. Responding assertively with irony






21. Communication is what percentage visual?






22. Humans hear _______ words






23. Assuming responsiblity for...






24. Putting off further discussion with an angry individual until he or she is calmer






25. Seeking additional info about critical statements.






26. Communication is what percentage audio?






27. Respects everyones rights






28. They feel you understand.






29. Choose your...


?:?:)

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