Test your basic knowledge |

Assertive Behavior And Communication

Subject : soft-skills
Instructions:
  • Answer 29 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Violates others' rights






2. Communication is what percentage audio?






3. Demonstrates that you listened. Rephrasing their point in your own words - using several of their phrases.






4. Communication is what percentage visual?






5. Stand up for...






6. Communication is what percentage words we use?






7. Say this often






8. What are 2 ways to be assertive?






9. Responding assertively with irony






10. Putting off further discussion with an angry individual until he or she is calmer






11. Choose your...

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12. Intention - Expression - Position






13. Seeking additional info about critical statements.






14. To be assertive quit focusing on what?






15. Assuming responsiblity for...






16. Where are you now? Where do you need to go? What are the action steps?How can this be prevented in the future?






17. They feel you understand.






18. Violates own rights






19. Humans only process in the...






20. Violates everyones rights






21. Putting off further discussion with an angry individual until he or she is calmer






22. Respects everyones rights






23. Tries to avoid any conflict with others - but may feel frustrated and anxious - Frequently says 'I'm sorry' - Has trouble expressing personal feelings or opinions






24. Concurring with the critics argument without becoming defensive or aggreeing to change.






25. Assertive is not natural - it is a ...






26. Repeating in a calm voice what is wanted.






27. Humans hear _______ words






28. Changing the focus of communication from discussing the topic at hand to analyzing what is actually going on in the interaction.






29. Accepting negative aspects about oneself. admitting where an error has been made.