Test your basic knowledge |

Assertive Behavior And Communication

Subject : soft-skills
Instructions:
  • Answer 29 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Choose your...


2. They feel you understand.






3. Responding assertively with irony






4. Seeking additional info about critical statements.






5. Say this often






6. Humans hear _______ words






7. Changing the focus of communication from discussing the topic at hand to analyzing what is actually going on in the interaction.






8. Assertive is not natural - it is a ...






9. Demonstrates that you listened. Rephrasing their point in your own words - using several of their phrases.






10. Stand up for...






11. Violates own rights






12. Humans only process in the...






13. Communication is what percentage audio?






14. Repeating in a calm voice what is wanted.






15. Accepting negative aspects about oneself. admitting where an error has been made.






16. Violates everyones rights






17. Assuming responsiblity for...






18. Tries to avoid any conflict with others - but may feel frustrated and anxious - Frequently says 'I'm sorry' - Has trouble expressing personal feelings or opinions






19. Putting off further discussion with an angry individual until he or she is calmer






20. Violates others' rights






21. Concurring with the critics argument without becoming defensive or aggreeing to change.






22. To be assertive quit focusing on what?






23. Intention - Expression - Position






24. Putting off further discussion with an angry individual until he or she is calmer






25. Communication is what percentage visual?






26. Respects everyones rights






27. Where are you now? Where do you need to go? What are the action steps?How can this be prevented in the future?






28. What are 2 ways to be assertive?






29. Communication is what percentage words we use?