Test your basic knowledge |

Assertive Behavior And Communication

Subject : soft-skills
Instructions:
  • Answer 29 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. To be assertive quit focusing on what?






2. Say this often






3. Communication is what percentage audio?






4. Where are you now? Where do you need to go? What are the action steps?How can this be prevented in the future?






5. Violates others' rights






6. Violates own rights






7. Intention - Expression - Position






8. Communication is what percentage visual?






9. Violates everyones rights






10. Repeating in a calm voice what is wanted.






11. Putting off further discussion with an angry individual until he or she is calmer






12. Tries to avoid any conflict with others - but may feel frustrated and anxious - Frequently says 'I'm sorry' - Has trouble expressing personal feelings or opinions






13. Assertive is not natural - it is a ...






14. Respects everyones rights






15. Putting off further discussion with an angry individual until he or she is calmer






16. Responding assertively with irony






17. Accepting negative aspects about oneself. admitting where an error has been made.






18. Stand up for...






19. Changing the focus of communication from discussing the topic at hand to analyzing what is actually going on in the interaction.






20. Communication is what percentage words we use?






21. Demonstrates that you listened. Rephrasing their point in your own words - using several of their phrases.






22. Choose your...


23. Humans only process in the...






24. Humans hear _______ words






25. What are 2 ways to be assertive?






26. Assuming responsiblity for...






27. They feel you understand.






28. Concurring with the critics argument without becoming defensive or aggreeing to change.






29. Seeking additional info about critical statements.