Test your basic knowledge |

Assertive Behavior And Communication

Subject : soft-skills
Instructions:
  • Answer 29 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Violates everyones rights






2. Respects everyones rights






3. Assuming responsiblity for...






4. Communication is what percentage visual?






5. To be assertive quit focusing on what?






6. Humans hear _______ words






7. Choose your...


8. Seeking additional info about critical statements.






9. Intention - Expression - Position






10. Assertive is not natural - it is a ...






11. Communication is what percentage audio?






12. Changing the focus of communication from discussing the topic at hand to analyzing what is actually going on in the interaction.






13. Concurring with the critics argument without becoming defensive or aggreeing to change.






14. Humans only process in the...






15. Where are you now? Where do you need to go? What are the action steps?How can this be prevented in the future?






16. Violates others' rights






17. Responding assertively with irony






18. Putting off further discussion with an angry individual until he or she is calmer






19. Accepting negative aspects about oneself. admitting where an error has been made.






20. Say this often






21. Putting off further discussion with an angry individual until he or she is calmer






22. Repeating in a calm voice what is wanted.






23. Demonstrates that you listened. Rephrasing their point in your own words - using several of their phrases.






24. Violates own rights






25. Communication is what percentage words we use?






26. Tries to avoid any conflict with others - but may feel frustrated and anxious - Frequently says 'I'm sorry' - Has trouble expressing personal feelings or opinions






27. What are 2 ways to be assertive?






28. They feel you understand.






29. Stand up for...