Test your basic knowledge |

Assertive Behavior And Communication

Subject : soft-skills
Instructions:
  • Answer 29 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What are 2 ways to be assertive?






2. They feel you understand.






3. Communication is what percentage visual?






4. Assuming responsiblity for...






5. Choose your...


6. Communication is what percentage audio?






7. Respects everyones rights






8. Where are you now? Where do you need to go? What are the action steps?How can this be prevented in the future?






9. Intention - Expression - Position






10. To be assertive quit focusing on what?






11. Changing the focus of communication from discussing the topic at hand to analyzing what is actually going on in the interaction.






12. Putting off further discussion with an angry individual until he or she is calmer






13. Humans only process in the...






14. Assertive is not natural - it is a ...






15. Say this often






16. Humans hear _______ words






17. Seeking additional info about critical statements.






18. Putting off further discussion with an angry individual until he or she is calmer






19. Violates everyones rights






20. Violates own rights






21. Demonstrates that you listened. Rephrasing their point in your own words - using several of their phrases.






22. Tries to avoid any conflict with others - but may feel frustrated and anxious - Frequently says 'I'm sorry' - Has trouble expressing personal feelings or opinions






23. Accepting negative aspects about oneself. admitting where an error has been made.






24. Responding assertively with irony






25. Repeating in a calm voice what is wanted.






26. Communication is what percentage words we use?






27. Concurring with the critics argument without becoming defensive or aggreeing to change.






28. Violates others' rights






29. Stand up for...