Test your basic knowledge |

Assertive Behavior And Communication

Subject : soft-skills
Instructions:
  • Answer 29 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Concurring with the critics argument without becoming defensive or aggreeing to change.






2. Violates others' rights






3. Respects everyones rights






4. Say this often






5. Choose your...

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6. Demonstrates that you listened. Rephrasing their point in your own words - using several of their phrases.






7. Putting off further discussion with an angry individual until he or she is calmer






8. Tries to avoid any conflict with others - but may feel frustrated and anxious - Frequently says 'I'm sorry' - Has trouble expressing personal feelings or opinions






9. Assuming responsiblity for...






10. Seeking additional info about critical statements.






11. What are 2 ways to be assertive?






12. Communication is what percentage audio?






13. Where are you now? Where do you need to go? What are the action steps?How can this be prevented in the future?






14. Changing the focus of communication from discussing the topic at hand to analyzing what is actually going on in the interaction.






15. Intention - Expression - Position






16. Repeating in a calm voice what is wanted.






17. Stand up for...






18. Assertive is not natural - it is a ...






19. Communication is what percentage words we use?






20. Responding assertively with irony






21. They feel you understand.






22. Communication is what percentage visual?






23. Humans only process in the...






24. Violates everyones rights






25. Humans hear _______ words






26. Putting off further discussion with an angry individual until he or she is calmer






27. To be assertive quit focusing on what?






28. Violates own rights






29. Accepting negative aspects about oneself. admitting where an error has been made.