Test your basic knowledge |

Assertive Behavior And Communication

Subject : soft-skills
Instructions:
  • Answer 29 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Stand up for...






2. Assuming responsiblity for...






3. Respects everyones rights






4. Communication is what percentage audio?






5. Choose your...


6. Violates everyones rights






7. Demonstrates that you listened. Rephrasing their point in your own words - using several of their phrases.






8. Concurring with the critics argument without becoming defensive or aggreeing to change.






9. What are 2 ways to be assertive?






10. Humans only process in the...






11. Violates own rights






12. To be assertive quit focusing on what?






13. Repeating in a calm voice what is wanted.






14. Say this often






15. Putting off further discussion with an angry individual until he or she is calmer






16. Humans hear _______ words






17. Violates others' rights






18. Accepting negative aspects about oneself. admitting where an error has been made.






19. Responding assertively with irony






20. Intention - Expression - Position






21. Communication is what percentage visual?






22. They feel you understand.






23. Seeking additional info about critical statements.






24. Assertive is not natural - it is a ...






25. Communication is what percentage words we use?






26. Tries to avoid any conflict with others - but may feel frustrated and anxious - Frequently says 'I'm sorry' - Has trouble expressing personal feelings or opinions






27. Putting off further discussion with an angry individual until he or she is calmer






28. Changing the focus of communication from discussing the topic at hand to analyzing what is actually going on in the interaction.






29. Where are you now? Where do you need to go? What are the action steps?How can this be prevented in the future?