Test your basic knowledge |

Assertive Behavior And Communication

Subject : soft-skills
Instructions:
  • Answer 29 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Accepting negative aspects about oneself. admitting where an error has been made.






2. Communication is what percentage visual?






3. Violates everyones rights






4. Assuming responsiblity for...






5. Concurring with the critics argument without becoming defensive or aggreeing to change.






6. Where are you now? Where do you need to go? What are the action steps?How can this be prevented in the future?






7. Humans only process in the...






8. Violates others' rights






9. Responding assertively with irony






10. Putting off further discussion with an angry individual until he or she is calmer






11. Stand up for...






12. Communication is what percentage audio?






13. Demonstrates that you listened. Rephrasing their point in your own words - using several of their phrases.






14. Choose your...


15. Changing the focus of communication from discussing the topic at hand to analyzing what is actually going on in the interaction.






16. They feel you understand.






17. Repeating in a calm voice what is wanted.






18. Violates own rights






19. To be assertive quit focusing on what?






20. Say this often






21. Communication is what percentage words we use?






22. Putting off further discussion with an angry individual until he or she is calmer






23. Humans hear _______ words






24. Intention - Expression - Position






25. Respects everyones rights






26. What are 2 ways to be assertive?






27. Assertive is not natural - it is a ...






28. Tries to avoid any conflict with others - but may feel frustrated and anxious - Frequently says 'I'm sorry' - Has trouble expressing personal feelings or opinions






29. Seeking additional info about critical statements.