Test your basic knowledge |

Assertive Behavior And Communication

Subject : soft-skills
Instructions:
  • Answer 29 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Assertive is not natural - it is a ...






2. Communication is what percentage visual?






3. Putting off further discussion with an angry individual until he or she is calmer






4. Putting off further discussion with an angry individual until he or she is calmer






5. Intention - Expression - Position






6. Concurring with the critics argument without becoming defensive or aggreeing to change.






7. They feel you understand.






8. Violates own rights






9. Violates others' rights






10. Say this often






11. Responding assertively with irony






12. Accepting negative aspects about oneself. admitting where an error has been made.






13. Assuming responsiblity for...






14. Humans hear _______ words






15. Stand up for...






16. Choose your...


17. What are 2 ways to be assertive?






18. Respects everyones rights






19. Communication is what percentage words we use?






20. Violates everyones rights






21. Repeating in a calm voice what is wanted.






22. To be assertive quit focusing on what?






23. Seeking additional info about critical statements.






24. Humans only process in the...






25. Where are you now? Where do you need to go? What are the action steps?How can this be prevented in the future?






26. Changing the focus of communication from discussing the topic at hand to analyzing what is actually going on in the interaction.






27. Tries to avoid any conflict with others - but may feel frustrated and anxious - Frequently says 'I'm sorry' - Has trouble expressing personal feelings or opinions






28. Demonstrates that you listened. Rephrasing their point in your own words - using several of their phrases.






29. Communication is what percentage audio?