Test your basic knowledge |

Business And Professional Speaking

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Clarify meanings and sustaining conversation.






2. Rules and reasons for communication - known and easily stated.






3. Good: straight-shooter - loyal - organized - dependable - helpful - not afraid to exercise authority. Bad: delegating - listening to others' opinions - demanding - impatient - controlling - critical - over-asserting of their own opinion.






4. Taking appropriate action on the message (feedback)






5. Distinct ways of communicating in which we feel most comfortable - that affect relationships with bosses - co-workers - teams - and customers.






6. Time is a resource to be rationed and controlled.






7. The process of people sharing thoughts - ideas - and feeling with each other in commonly understandable ways.






8. Develop your own opinion about the message (process)






9. Most common conflict resolution for closed style communicators.






10. Difference between petroglyphs and pictograms.






11. People usually believe what they see over what they hear.






12. Types of conflict resolution.






13. Different behaviors which increase closeness - familiarity - and relationship.






14. Most common conflict resolution for hidden style communicators.






15. Ways to maintain effective relationships.






16. Trust is weak - members feel awkward and it becomes personal.






17. 4 styles of communication






18. Necessity - relativity - rationalization - self-deception - end goal - greed






19. Understanding listening stages






20. Began in 10 - 000 B.C.- Carvings in rock surfaces and stone arrangements.






21. Based on ideas - objective. Ideas are separate than the person.






22. Create the greatest good for the greatest amount of people






23. Rules are stated and known - but not the reasons.






24. Most common conflict resolution for blind style communicators.






25. The rules are not clearly stated and neither are the reasons - but everyone tends to follow the same rules anyway.






26. Touching- 18 inches: private use.






27. Tone of voice






28. Easy to communicate to society because the typical person would find them acceptable.






29. Types of conflict.






30. Depends on the receiver; context matters.






31. 2nd choice conflict resolution for all types of communicators.






32. Depends on the sender; words matter.






33. Lengths of personal space.






34. Most common conflict resolution for open style communicators.






35. 18 inches- 4 feet: close friends/colleagues.






36. Increase our understanding and relate to the other sex differently.






37. Choosing which stimulus to focus on (intake)






38. Provide fair and equal treatment for all individuals and groups involved.






39. Culture found in the east.






40. Your communication style is based on these two things.






41. Assign meaning to the message (internalize)






42. Self-control and focus on the message.






43. 2 types of cultural differences






44. Types of communication






45. Four barriers that keep us from listening.






46. Good: productivity (w/o people) - reserved - laissez-faire. Bad: too focused on security - difficult to know - poor communicators.






47. The transmission of signals over a distance for the purpose of communication. (i.e. smoke signals and postal service)






48. All intentional and unintentional messages that are not written - spoken - or sounded.






49. Intentional movements/gestures with a specific meaning.






50. Steps in Communication







Sorry!:) No result found.

Can you answer 50 questions in 15 minutes?


Let me suggest you:

Browse all subjects

Browse all tests

Most popular tests



Major Subjects

Tests & Exams


AP
CLEP
DSST
GRE
SAT
GMAT

Browse all subjects

Browse all tests

Most popular tests