Test your basic knowledge |

Business And Professional Speaking

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Provide fair and equal treatment for all individuals and groups involved.






2. Structured ways to listen and respond to others - focusing on the speaker and suspending your own frames of reference and judgments - for the good of mutual understanding.






3. Ethical Rules






4. Depends on the sender; words matter.






5. Based on ideas - objective. Ideas are separate than the person.






6. Taking appropriate action on the message (feedback)






7. Views of time.






8. The process of people sharing thoughts - ideas - and feeling with each other in commonly understandable ways.






9. Types of frame of reference.






10. Develop your own opinion about the message (process)






11. Create the greatest good for the greatest amount of people






12. Good: productivity (w/o people) - reserved - laissez-faire. Bad: too focused on security - difficult to know - poor communicators.






13. Habitual movements/gestures used in times of stress.






14. Self-control and focus on the message.






15. 18 inches- 4 feet: close friends/colleagues.






16. Non-verbal signals






17. Increase our understanding and relate to the other sex differently.






18. Difference between petroglyphs and pictograms.






19. Symbols for numbers led to phonetic symbols which led to the 1st alphabet.






20. Necessity - relativity - rationalization - self-deception - end goal - greed






21. The process of internalizing and heeding information.






22. Actions - gestures - appearance - etc.






23. Spaces - color - lighting - room size - odor - noise level - heat/ventilation - lack of windows.






24. People usually believe what they see over what they hear.






25. Most common conflict resolution for blind style communicators.






26. Intentional or unintentional movements/gestures that control the flow of conversation.






27. The interpersonal transmission of information - knowledge - stories - etc. from one person to another - for numerous generations.






28. Non-verbal communication is based on what two elements?






29. Your communication style is based on these two things.






30. All intentional and unintentional messages that are not written - spoken - or sounded.






31. Distinct ways of communicating in which we feel most comfortable - that affect relationships with bosses - co-workers - teams - and customers.






32. 12 feet +: Generally only for "speaker-listener" situations.






33. Movements/gestures that vary between cultures more than eye contact.






34. Non-verbal communication






35. Protect people's fundamental or inalienable rights. (the golden rule)






36. Began in 10 - 000 B.C.- Carvings in rock surfaces and stone arrangements.






37. Most common conflict resolution for hidden style communicators.






38. Culture found in the east.






39. Intentional movements/gestures that add to or clarify verbal meaning.






40. Understanding listening stages






41. Types of communication






42. 2nd choice conflict resolution for all types of communicators.






43. Touching- 18 inches: private use.






44. Good: others-focused - meeting needs - flexible - empowering - genuine - trusting - friendly - dependable - helpful - productive - listen to criticism. Bad: dislike hierarchy and low creativity - make others uncomfortable (over-sharing) -






45. Lengths of personal space.






46. Four barriers that keep us from listening.






47. 2 types of cultural differences






48. Time is a resource to be rationed and controlled.






49. Major models of communication






50. The act of receiving information through the ears.







Sorry!:) No result found.

Can you answer 50 questions in 15 minutes?


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