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Business And Professional Speaking

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Choosing which stimulus to focus on (intake)






2. Illustrations which represent a more abstract idea/concept.






3. Intentional movements/gestures that add to or clarify verbal meaning.






4. Overcome them and keep them in check.






5. 2 types of cultural differences






6. Tone of voice






7. Began in 10 - 000 B.C.- Carvings in rock surfaces and stone arrangements.






8. Clarify meanings and sustaining conversation.






9. Types of conflict resolution.






10. Rules and reasons for communication - known and easily stated.






11. Good: productivity (w/o people) - reserved - laissez-faire. Bad: too focused on security - difficult to know - poor communicators.






12. Spaces - color - lighting - room size - odor - noise level - heat/ventilation - lack of windows.






13. Ways to maintain effective relationships.






14. Non-verbal communication is based on what two elements?






15. Ethical Rules






16. Symbols for numbers led to phonetic symbols which led to the 1st alphabet.






17. The interpersonal transmission of information - knowledge - stories - etc. from one person to another - for numerous generations.






18. Universal - cross cultural non-verbal communication.






19. Create the greatest good for the greatest amount of people






20. All intentional and unintentional messages that are not written - spoken - or sounded.






21. Based on ideas - objective. Ideas are separate than the person.






22. Your communication style is based on these two things.






23. Good: straight-shooter - loyal - organized - dependable - helpful - not afraid to exercise authority. Bad: delegating - listening to others' opinions - demanding - impatient - controlling - critical - over-asserting of their own opinion.






24. Types of frame of reference.






25. Taking appropriate action on the message (feedback)






26. Habitual movements/gestures used in times of stress.






27. Intentional or unintentional movements/gestures that control the flow of conversation.






28. Most common conflict resolution for open style communicators.






29. Began in 30 - 000 B.C. and used by hunters and gatherers and for religious reasons.






30. The act of receiving information through the ears.






31. Culture found in the east.






32. Difference between petroglyphs and pictograms.






33. Trust is weak - members feel awkward and it becomes personal.






34. Increase our understanding and relate to the other sex differently.






35. Views of time.






36. 2nd choice conflict resolution for all types of communicators.






37. Depends on the receiver; context matters.






38. Most common conflict resolution for closed style communicators.






39. Different behaviors which increase closeness - familiarity - and relationship.






40. Time is a tool to be used in building/maintaining relationships.






41. Non-verbal communication






42. The process of people sharing thoughts - ideas - and feeling with each other in commonly understandable ways.






43. The rules are not clearly stated and neither are the reasons - but everyone tends to follow the same rules anyway.






44. Distinct ways of communicating in which we feel most comfortable - that affect relationships with bosses - co-workers - teams - and customers.






45. 18 inches- 4 feet: close friends/colleagues.






46. Actions - gestures - appearance - etc.






47. Protect people's fundamental or inalienable rights. (the golden rule)






48. Moral principles that guide our judgements about the good and bad - right and wrong - of communication.






49. Time is a resource to be rationed and controlled.






50. Began in 9 - 000 B.C.- illustrations representing a concept - object - activity - place - or event.







Sorry!:) No result found.

Can you answer 50 questions in 15 minutes?


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