Test your basic knowledge |

Business And Professional Speaking

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. 12 feet +: Generally only for "speaker-listener" situations.






2. Culture found in the west.






3. Types of communication






4. People usually believe what they see over what they hear.






5. Culture found in the east.






6. Began in 10 - 000 B.C.- Carvings in rock surfaces and stone arrangements.






7. Choosing which stimulus to focus on (intake)






8. Spaces - color - lighting - room size - odor - noise level - heat/ventilation - lack of windows.






9. The act of receiving information through the ears.






10. Clarify meanings and sustaining conversation.






11. Touching- 18 inches: private use.






12. Written or spoken word






13. Time is a resource to be rationed and controlled.






14. Universal - cross cultural non-verbal communication.






15. Depends on the sender; words matter.






16. Easy to communicate to society because the typical person would find them acceptable.






17. Develop your own opinion about the message (process)






18. Good: straight-shooter - loyal - organized - dependable - helpful - not afraid to exercise authority. Bad: delegating - listening to others' opinions - demanding - impatient - controlling - critical - over-asserting of their own opinion.






19. Self-control and focus on the message.






20. Most common conflict resolution for open style communicators.






21. Protect people's fundamental or inalienable rights. (the golden rule)






22. Ways to maintain effective relationships.






23. Lengths of personal space.






24. Most common conflict resolution for blind style communicators.






25. Views of time.






26. Illustrations which represent a more abstract idea/concept.






27. Assign meaning to the message (internalize)






28. The transmission of signals over a distance for the purpose of communication. (i.e. smoke signals and postal service)






29. Good: productivity (w/o people) - reserved - laissez-faire. Bad: too focused on security - difficult to know - poor communicators.






30. Movements/gestures that vary between cultures more than eye contact.






31. Based on ideas - objective. Ideas are separate than the person.






32. Non-verbal communication is based on what two elements?






33. Rules and reasons for communication - known and easily stated.






34. Tone of voice






35. The process of people sharing thoughts - ideas - and feeling with each other in commonly understandable ways.






36. Create the greatest good for the greatest amount of people






37. Most common conflict resolution for hidden style communicators.






38. 4 styles of communication






39. Intentional or unintentional movements/gestures that control the flow of conversation.






40. Depends on the receiver; context matters.






41. Difference between petroglyphs and pictograms.






42. Intentional movements/gestures that add to or clarify verbal meaning.






43. Non-verbal signals






44. Good: others-focused - meeting needs - flexible - empowering - genuine - trusting - friendly - dependable - helpful - productive - listen to criticism. Bad: dislike hierarchy and low creativity - make others uncomfortable (over-sharing) -






45. Different behaviors which increase closeness - familiarity - and relationship.






46. Non-verbal communication






47. All intentional and unintentional messages that are not written - spoken - or sounded.






48. Actions - gestures - appearance - etc.






49. Types of conflict.






50. Your communication style is based on these two things.






Can you answer 50 questions in 15 minutes?



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