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Business And Professional Speaking

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. 18 inches- 4 feet: close friends/colleagues.






2. Symbols for numbers led to phonetic symbols which led to the 1st alphabet.






3. Most common conflict resolution for closed style communicators.






4. Increase our understanding and relate to the other sex differently.






5. Steps in Communication






6. Structured ways to listen and respond to others - focusing on the speaker and suspending your own frames of reference and judgments - for the good of mutual understanding.






7. Culture found in the west.






8. All intentional and unintentional messages that are not written - spoken - or sounded.






9. The process of internalizing and heeding information.






10. Ways to maintain effective relationships.






11. Spaces - color - lighting - room size - odor - noise level - heat/ventilation - lack of windows.






12. Major models of communication






13. Distinct ways of communicating in which we feel most comfortable - that affect relationships with bosses - co-workers - teams - and customers.






14. Displays attention - the longer you hold it the more confident you are - controls conversation; varies between cultures.






15. Touching- 18 inches: private use.






16. Types of communication






17. Understanding listening stages






18. Tone of voice






19. Rules and reasons for communication - known and easily stated.






20. The interpersonal transmission of information - knowledge - stories - etc. from one person to another - for numerous generations.






21. Time is a tool to be used in building/maintaining relationships.






22. Began in 30 - 000 B.C. and used by hunters and gatherers and for religious reasons.






23. The act of receiving information through the ears.






24. 12 feet +: Generally only for "speaker-listener" situations.






25. 2nd choice conflict resolution for all types of communicators.






26. 2 types of cultural differences






27. The process of people sharing thoughts - ideas - and feeling with each other in commonly understandable ways.






28. Trust is weak - members feel awkward and it becomes personal.






29. Difference between petroglyphs and pictograms.






30. Your communication style is based on these two things.






31. 4 styles of communication






32. Culture found in the east.






33. Good: being liked & fun - social coordinator - sympathetic and concerned listener - cover conflict to keep peace. Bad: low performer - untrusting - seek approval-can be seen as two faced/unloyal - poor disclosure - lack of opening to others.






34. Illustrations which represent a more abstract idea/concept.






35. People usually believe what they see over what they hear.






36. Began in 9 - 000 B.C.- illustrations representing a concept - object - activity - place - or event.






37. 4-12 feet: most normal interaction. 4-7 ft: less formal; 7-12 feet: more formal.






38. Self-control and focus on the message.






39. Non-verbal communication is based on what two elements?






40. Types of frame of reference.






41. The rules are not clearly stated and neither are the reasons - but everyone tends to follow the same rules anyway.






42. Most common conflict resolution for blind style communicators.






43. Four barriers that keep us from listening.






44. Taking appropriate action on the message (feedback)






45. Views of time.






46. Easy to communicate to society because the typical person would find them acceptable.






47. Time is a resource to be rationed and controlled.






48. Develop your own opinion about the message (process)






49. Rules are stated and known - but not the reasons.






50. Non-verbal signals







Sorry!:) No result found.

Can you answer 50 questions in 15 minutes?


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