Test your basic knowledge |

Business And Professional Speaking

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Depends on the sender; words matter.






2. Rules are stated and known - but not the reasons.






3. Time is a tool to be used in building/maintaining relationships.






4. Assign meaning to the message (internalize)






5. Spaces - color - lighting - room size - odor - noise level - heat/ventilation - lack of windows.






6. Based on ideas - objective. Ideas are separate than the person.






7. 4 styles of communication






8. Began in 9 - 000 B.C.- illustrations representing a concept - object - activity - place - or event.






9. Began in 10 - 000 B.C.- Carvings in rock surfaces and stone arrangements.






10. Steps in Communication






11. Depends on the receiver; context matters.






12. Written or spoken word






13. Views of time.






14. Difference between petroglyphs and pictograms.






15. Moral principles that guide our judgements about the good and bad - right and wrong - of communication.






16. Intentional movements/gestures with a specific meaning.






17. Intentional movements/gestures that add to or clarify verbal meaning.






18. Most common conflict resolution for hidden style communicators.






19. Rules and reasons for communication - known and easily stated.






20. The transmission of signals over a distance for the purpose of communication. (i.e. smoke signals and postal service)






21. Understanding listening stages






22. The rules are not clearly stated and neither are the reasons - but everyone tends to follow the same rules anyway.






23. Most common conflict resolution for open style communicators.






24. Types of conflict resolution.






25. Develop your own opinion about the message (process)






26. 18 inches- 4 feet: close friends/colleagues.






27. The interpersonal transmission of information - knowledge - stories - etc. from one person to another - for numerous generations.






28. Touching- 18 inches: private use.






29. Protect people's fundamental or inalienable rights. (the golden rule)






30. Decide which parts of the message are worth remembering.






31. Four barriers that keep us from listening.






32. Clarify meanings and sustaining conversation.






33. Intentional or unintentional movements/gestures that control the flow of conversation.






34. Taking appropriate action on the message (feedback)






35. People usually believe what they see over what they hear.






36. Non-verbal communication is based on what two elements?






37. Tone of voice






38. Non-verbal communication






39. Non-verbal signals






40. Ethical Rules






41. All intentional and unintentional messages that are not written - spoken - or sounded.






42. The act of receiving information through the ears.






43. 4-12 feet: most normal interaction. 4-7 ft: less formal; 7-12 feet: more formal.






44. Self-control and focus on the message.






45. Increase our understanding and relate to the other sex differently.






46. The process of people sharing thoughts - ideas - and feeling with each other in commonly understandable ways.






47. Habitual movements/gestures used in times of stress.






48. Different behaviors which increase closeness - familiarity - and relationship.






49. Most common conflict resolution for blind style communicators.






50. 2nd choice conflict resolution for all types of communicators.







Sorry!:) No result found.

Can you answer 50 questions in 15 minutes?


Let me suggest you:

Browse all subjects

Browse all tests

Most popular tests



Major Subjects

Tests & Exams


AP
CLEP
DSST
GRE
SAT
GMAT

Browse all subjects

Browse all tests

Most popular tests