Test your basic knowledge |

Business And Professional Speaking

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Easy to communicate to society because the typical person would find them acceptable.






2. Develop your own opinion about the message (process)






3. 18 inches- 4 feet: close friends/colleagues.






4. Distinct ways of communicating in which we feel most comfortable - that affect relationships with bosses - co-workers - teams - and customers.






5. Taking appropriate action on the message (feedback)






6. The act of receiving information through the ears.






7. Moral principles that guide our judgements about the good and bad - right and wrong - of communication.






8. 4 styles of communication






9. The transmission of signals over a distance for the purpose of communication. (i.e. smoke signals and postal service)






10. Types of frame of reference.






11. The rules are not clearly stated and neither are the reasons - but everyone tends to follow the same rules anyway.






12. Spaces - color - lighting - room size - odor - noise level - heat/ventilation - lack of windows.






13. The interpersonal transmission of information - knowledge - stories - etc. from one person to another - for numerous generations.






14. Intentional movements/gestures with a specific meaning.






15. Provide fair and equal treatment for all individuals and groups involved.






16. Intentional movements/gestures that add to or clarify verbal meaning.






17. Steps in Communication






18. Increase our understanding and relate to the other sex differently.






19. Illustrations which represent a more abstract idea/concept.






20. Trust is weak - members feel awkward and it becomes personal.






21. Your communication style is based on these two things.






22. People usually believe what they see over what they hear.






23. Most common conflict resolution for hidden style communicators.






24. Began in 30 - 000 B.C. and used by hunters and gatherers and for religious reasons.






25. Ways to maintain effective relationships.






26. Views of time.






27. Structured ways to listen and respond to others - focusing on the speaker and suspending your own frames of reference and judgments - for the good of mutual understanding.






28. Decide which parts of the message are worth remembering.






29. Protect people's fundamental or inalienable rights. (the golden rule)






30. Non-verbal communication is based on what two elements?






31. Universal - cross cultural non-verbal communication.






32. Depends on the sender; words matter.






33. 2 types of cultural differences






34. Difference between petroglyphs and pictograms.






35. Culture found in the east.






36. Most common conflict resolution for blind style communicators.






37. 2nd choice conflict resolution for all types of communicators.






38. Intentional or unintentional movements/gestures that control the flow of conversation.






39. Necessity - relativity - rationalization - self-deception - end goal - greed






40. Choosing which stimulus to focus on (intake)






41. All intentional and unintentional messages that are not written - spoken - or sounded.






42. The process of people sharing thoughts - ideas - and feeling with each other in commonly understandable ways.






43. Overcome them and keep them in check.






44. 4-12 feet: most normal interaction. 4-7 ft: less formal; 7-12 feet: more formal.






45. Types of conflict resolution.






46. Touching- 18 inches: private use.






47. 12 feet +: Generally only for "speaker-listener" situations.






48. Actions - gestures - appearance - etc.






49. Movements/gestures that vary between cultures more than eye contact.






50. Non-verbal communication







Sorry!:) No result found.

Can you answer 50 questions in 15 minutes?


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