Test your basic knowledge |

Business And Professional Speaking

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The interpersonal transmission of information - knowledge - stories - etc. from one person to another - for numerous generations.






2. Overcome them and keep them in check.






3. 2nd choice conflict resolution for all types of communicators.






4. Non-verbal signals






5. Structured ways to listen and respond to others - focusing on the speaker and suspending your own frames of reference and judgments - for the good of mutual understanding.






6. Trust is weak - members feel awkward and it becomes personal.






7. Your communication style is based on these two things.






8. Different behaviors which increase closeness - familiarity - and relationship.






9. Displays attention - the longer you hold it the more confident you are - controls conversation; varies between cultures.






10. Based on ideas - objective. Ideas are separate than the person.






11. People usually believe what they see over what they hear.






12. Major models of communication






13. Choosing which stimulus to focus on (intake)






14. Four barriers that keep us from listening.






15. Time is a resource to be rationed and controlled.






16. Necessity - relativity - rationalization - self-deception - end goal - greed






17. Began in 30 - 000 B.C. and used by hunters and gatherers and for religious reasons.






18. Depends on the sender; words matter.






19. Views of time.






20. Taking appropriate action on the message (feedback)






21. Began in 9 - 000 B.C.- illustrations representing a concept - object - activity - place - or event.






22. Difference between petroglyphs and pictograms.






23. Time is a tool to be used in building/maintaining relationships.






24. Decide which parts of the message are worth remembering.






25. 4-12 feet: most normal interaction. 4-7 ft: less formal; 7-12 feet: more formal.






26. Universal - cross cultural non-verbal communication.






27. Depends on the receiver; context matters.






28. The process of people sharing thoughts - ideas - and feeling with each other in commonly understandable ways.






29. Lengths of personal space.






30. Develop your own opinion about the message (process)






31. The rules are not clearly stated and neither are the reasons - but everyone tends to follow the same rules anyway.






32. 2 types of cultural differences






33. Clarify meanings and sustaining conversation.






34. Ethical Rules






35. Moral principles that guide our judgements about the good and bad - right and wrong - of communication.






36. Illustrations which represent a more abstract idea/concept.






37. Intentional or unintentional movements/gestures that control the flow of conversation.






38. Good: others-focused - meeting needs - flexible - empowering - genuine - trusting - friendly - dependable - helpful - productive - listen to criticism. Bad: dislike hierarchy and low creativity - make others uncomfortable (over-sharing) -






39. Types of conflict.






40. Most common conflict resolution for closed style communicators.






41. Rules and reasons for communication - known and easily stated.






42. Habitual movements/gestures used in times of stress.






43. 12 feet +: Generally only for "speaker-listener" situations.






44. All intentional and unintentional messages that are not written - spoken - or sounded.






45. Rules are stated and known - but not the reasons.






46. The transmission of signals over a distance for the purpose of communication. (i.e. smoke signals and postal service)






47. Create the greatest good for the greatest amount of people






48. Tone of voice






49. Symbols for numbers led to phonetic symbols which led to the 1st alphabet.






50. Movements/gestures that vary between cultures more than eye contact.







Sorry!:) No result found.

Can you answer 50 questions in 15 minutes?


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