Test your basic knowledge |

Business And Professional Speaking

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The process of internalizing and heeding information.






2. Steps in Communication






3. Most common conflict resolution for closed style communicators.






4. Culture found in the east.






5. Intentional movements/gestures that add to or clarify verbal meaning.






6. Good: productivity (w/o people) - reserved - laissez-faire. Bad: too focused on security - difficult to know - poor communicators.






7. Provide fair and equal treatment for all individuals and groups involved.






8. Easy to communicate to society because the typical person would find them acceptable.






9. Major models of communication






10. Protect people's fundamental or inalienable rights. (the golden rule)






11. All intentional and unintentional messages that are not written - spoken - or sounded.






12. Habitual movements/gestures used in times of stress.






13. Difference between petroglyphs and pictograms.






14. 4 styles of communication






15. Develop your own opinion about the message (process)






16. Views of time.






17. Symbols for numbers led to phonetic symbols which led to the 1st alphabet.






18. The interpersonal transmission of information - knowledge - stories - etc. from one person to another - for numerous generations.






19. Choosing which stimulus to focus on (intake)






20. Types of conflict resolution.






21. Understanding listening stages






22. The rules are not clearly stated and neither are the reasons - but everyone tends to follow the same rules anyway.






23. Based on ideas - objective. Ideas are separate than the person.






24. Your communication style is based on these two things.






25. Four barriers that keep us from listening.






26. Moral principles that guide our judgements about the good and bad - right and wrong - of communication.






27. Necessity - relativity - rationalization - self-deception - end goal - greed






28. The process of people sharing thoughts - ideas - and feeling with each other in commonly understandable ways.






29. Most common conflict resolution for blind style communicators.






30. Ways to maintain effective relationships.






31. Decide which parts of the message are worth remembering.






32. Overcome them and keep them in check.






33. The act of receiving information through the ears.






34. Distinct ways of communicating in which we feel most comfortable - that affect relationships with bosses - co-workers - teams - and customers.






35. Assign meaning to the message (internalize)






36. Began in 10 - 000 B.C.- Carvings in rock surfaces and stone arrangements.






37. 2 types of cultural differences






38. Began in 30 - 000 B.C. and used by hunters and gatherers and for religious reasons.






39. Types of communication






40. Rules and reasons for communication - known and easily stated.






41. Ethical Rules






42. Depends on the sender; words matter.






43. Written or spoken word






44. Types of frame of reference.






45. Universal - cross cultural non-verbal communication.






46. Increase our understanding and relate to the other sex differently.






47. Clarify meanings and sustaining conversation.






48. Create the greatest good for the greatest amount of people






49. 2nd choice conflict resolution for all types of communicators.






50. Intentional movements/gestures with a specific meaning.







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Can you answer 50 questions in 15 minutes?


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