Test your basic knowledge |

Business And Professional Speaking

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Difference between petroglyphs and pictograms.






2. Choosing which stimulus to focus on (intake)






3. The process of internalizing and heeding information.






4. Easy to communicate to society because the typical person would find them acceptable.






5. Lengths of personal space.






6. Began in 9 - 000 B.C.- illustrations representing a concept - object - activity - place - or event.






7. Ways to maintain effective relationships.






8. Intentional movements/gestures with a specific meaning.






9. Types of frame of reference.






10. Clarify meanings and sustaining conversation.






11. Four barriers that keep us from listening.






12. Habitual movements/gestures used in times of stress.






13. Good: productivity (w/o people) - reserved - laissez-faire. Bad: too focused on security - difficult to know - poor communicators.






14. Based on ideas - objective. Ideas are separate than the person.






15. Non-verbal signals






16. Culture found in the west.






17. 2 types of cultural differences






18. Most common conflict resolution for closed style communicators.






19. Increase our understanding and relate to the other sex differently.






20. Ethical Rules






21. Different behaviors which increase closeness - familiarity - and relationship.






22. Trust is weak - members feel awkward and it becomes personal.






23. Good: straight-shooter - loyal - organized - dependable - helpful - not afraid to exercise authority. Bad: delegating - listening to others' opinions - demanding - impatient - controlling - critical - over-asserting of their own opinion.






24. People usually believe what they see over what they hear.






25. 12 feet +: Generally only for "speaker-listener" situations.






26. Depends on the receiver; context matters.






27. Create the greatest good for the greatest amount of people






28. The transmission of signals over a distance for the purpose of communication. (i.e. smoke signals and postal service)






29. Spaces - color - lighting - room size - odor - noise level - heat/ventilation - lack of windows.






30. Assign meaning to the message (internalize)






31. Distinct ways of communicating in which we feel most comfortable - that affect relationships with bosses - co-workers - teams - and customers.






32. Your communication style is based on these two things.






33. Culture found in the east.






34. Most common conflict resolution for open style communicators.






35. Time is a tool to be used in building/maintaining relationships.






36. Most common conflict resolution for blind style communicators.






37. Overcome them and keep them in check.






38. Depends on the sender; words matter.






39. Good: others-focused - meeting needs - flexible - empowering - genuine - trusting - friendly - dependable - helpful - productive - listen to criticism. Bad: dislike hierarchy and low creativity - make others uncomfortable (over-sharing) -






40. Actions - gestures - appearance - etc.






41. Taking appropriate action on the message (feedback)






42. The rules are not clearly stated and neither are the reasons - but everyone tends to follow the same rules anyway.






43. Understanding listening stages






44. Non-verbal communication is based on what two elements?






45. Moral principles that guide our judgements about the good and bad - right and wrong - of communication.






46. Structured ways to listen and respond to others - focusing on the speaker and suspending your own frames of reference and judgments - for the good of mutual understanding.






47. Rules and reasons for communication - known and easily stated.






48. Tone of voice






49. The act of receiving information through the ears.






50. Most common conflict resolution for hidden style communicators.







Sorry!:) No result found.

Can you answer 50 questions in 15 minutes?


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