Test your basic knowledge |

Business And Professional Speaking

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Movements/gestures that vary between cultures more than eye contact.






2. Choosing which stimulus to focus on (intake)






3. Create the greatest good for the greatest amount of people






4. Rules and reasons for communication - known and easily stated.






5. Increase our understanding and relate to the other sex differently.






6. Based on ideas - objective. Ideas are separate than the person.






7. Types of communication






8. Four barriers that keep us from listening.






9. 4-12 feet: most normal interaction. 4-7 ft: less formal; 7-12 feet: more formal.






10. Touching- 18 inches: private use.






11. Trust is weak - members feel awkward and it becomes personal.






12. Began in 9 - 000 B.C.- illustrations representing a concept - object - activity - place - or event.






13. Most common conflict resolution for closed style communicators.






14. Distinct ways of communicating in which we feel most comfortable - that affect relationships with bosses - co-workers - teams - and customers.






15. Time is a tool to be used in building/maintaining relationships.






16. Non-verbal signals






17. Intentional movements/gestures that add to or clarify verbal meaning.






18. Tone of voice






19. Protect people's fundamental or inalienable rights. (the golden rule)






20. Ways to maintain effective relationships.






21. Difference between petroglyphs and pictograms.






22. Symbols for numbers led to phonetic symbols which led to the 1st alphabet.






23. Depends on the sender; words matter.






24. Universal - cross cultural non-verbal communication.






25. Intentional movements/gestures with a specific meaning.






26. Necessity - relativity - rationalization - self-deception - end goal - greed






27. Depends on the receiver; context matters.






28. Types of conflict resolution.






29. Culture found in the east.






30. Major models of communication






31. Moral principles that guide our judgements about the good and bad - right and wrong - of communication.






32. Most common conflict resolution for open style communicators.






33. The rules are not clearly stated and neither are the reasons - but everyone tends to follow the same rules anyway.






34. Views of time.






35. Structured ways to listen and respond to others - focusing on the speaker and suspending your own frames of reference and judgments - for the good of mutual understanding.






36. Culture found in the west.






37. Began in 10 - 000 B.C.- Carvings in rock surfaces and stone arrangements.






38. Self-control and focus on the message.






39. Good: straight-shooter - loyal - organized - dependable - helpful - not afraid to exercise authority. Bad: delegating - listening to others' opinions - demanding - impatient - controlling - critical - over-asserting of their own opinion.






40. Good: productivity (w/o people) - reserved - laissez-faire. Bad: too focused on security - difficult to know - poor communicators.






41. Rules are stated and known - but not the reasons.






42. Habitual movements/gestures used in times of stress.






43. Non-verbal communication






44. Lengths of personal space.






45. Assign meaning to the message (internalize)






46. Types of frame of reference.






47. Taking appropriate action on the message (feedback)






48. Your communication style is based on these two things.






49. Clarify meanings and sustaining conversation.






50. Most common conflict resolution for blind style communicators.







Sorry!:) No result found.

Can you answer 50 questions in 15 minutes?


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