Test your basic knowledge |

Business And Professional Speaking

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Protect people's fundamental or inalienable rights. (the golden rule)






2. Symbols for numbers led to phonetic symbols which led to the 1st alphabet.






3. Four barriers that keep us from listening.






4. Rules and reasons for communication - known and easily stated.






5. Non-verbal communication is based on what two elements?






6. Moral principles that guide our judgements about the good and bad - right and wrong - of communication.






7. The transmission of signals over a distance for the purpose of communication. (i.e. smoke signals and postal service)






8. Depends on the receiver; context matters.






9. Intentional or unintentional movements/gestures that control the flow of conversation.






10. Create the greatest good for the greatest amount of people






11. Increase our understanding and relate to the other sex differently.






12. Intentional movements/gestures that add to or clarify verbal meaning.






13. Based on ideas - objective. Ideas are separate than the person.






14. 4-12 feet: most normal interaction. 4-7 ft: less formal; 7-12 feet: more formal.






15. Good: being liked & fun - social coordinator - sympathetic and concerned listener - cover conflict to keep peace. Bad: low performer - untrusting - seek approval-can be seen as two faced/unloyal - poor disclosure - lack of opening to others.






16. Non-verbal signals






17. Habitual movements/gestures used in times of stress.






18. Difference between petroglyphs and pictograms.






19. Intentional movements/gestures with a specific meaning.






20. Necessity - relativity - rationalization - self-deception - end goal - greed






21. Non-verbal communication






22. Easy to communicate to society because the typical person would find them acceptable.






23. Taking appropriate action on the message (feedback)






24. Distinct ways of communicating in which we feel most comfortable - that affect relationships with bosses - co-workers - teams - and customers.






25. Different behaviors which increase closeness - familiarity - and relationship.






26. The rules are not clearly stated and neither are the reasons - but everyone tends to follow the same rules anyway.






27. Ways to maintain effective relationships.






28. Culture found in the east.






29. Good: productivity (w/o people) - reserved - laissez-faire. Bad: too focused on security - difficult to know - poor communicators.






30. Tone of voice






31. Written or spoken word






32. Movements/gestures that vary between cultures more than eye contact.






33. Types of communication






34. Illustrations which represent a more abstract idea/concept.






35. Time is a tool to be used in building/maintaining relationships.






36. Time is a resource to be rationed and controlled.






37. People usually believe what they see over what they hear.






38. Good: straight-shooter - loyal - organized - dependable - helpful - not afraid to exercise authority. Bad: delegating - listening to others' opinions - demanding - impatient - controlling - critical - over-asserting of their own opinion.






39. Displays attention - the longer you hold it the more confident you are - controls conversation; varies between cultures.






40. Views of time.






41. Major models of communication






42. Touching- 18 inches: private use.






43. Actions - gestures - appearance - etc.






44. The process of internalizing and heeding information.






45. Self-control and focus on the message.






46. 2 types of cultural differences






47. The process of people sharing thoughts - ideas - and feeling with each other in commonly understandable ways.






48. Depends on the sender; words matter.






49. Culture found in the west.






50. All intentional and unintentional messages that are not written - spoken - or sounded.







Sorry!:) No result found.

Can you answer 50 questions in 15 minutes?


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