SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Business Fundamentals
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Selling or supporting the sales process over the telephone
Long-Term Goal
telemarketing
Philosophy
cost based pricing
2. The four key elements of marketing strategy: product - price - distribution - and promotion
fixed costs
product line
opportunity cost
marketing mix
3. Business costs that remain constant regardless of the number of units produced
accounting equation
fixed costs
Human Resource Management (HRM)
Statutory Law
4. The total quantity and quality of goods and services people can purchase with the currency used in their economic system
Standard of living
Privatization
place utility
brand equity
5. Discount offered by producers to wholesalers and retailers
Business Ethics
Short-Term Goal
Quid Pro Quo Harassment
trade allowance
6. Is a drawing that represents every job in the organization and the formal reporting relationships between those jobs.
debt ratios
persuasive advertising
Organizational Chart
fringe benefit
7. Management process of guiding and motivating employees to meet an organization's objectives
public relations approach
Tactical Management
Leading
price
8. Private funds - partners/shareholders - bank loans - asset leasing and hire purchase - venture capital/business angels - merger capital - retained profits
growth through direction state
skim pricing
methods of finance for an expanding business
Telemarketing
9. A detailed series of related steps or tasks written to implement a policy is called a ____.
a continuous-flow operating system
Procedure
Philosophy
Privatization
10. Assets = liabilities + owner's equity
types of utility
Labor Productivity
Capitalism
assets equation
11. A type of imperfect competition such that competing producers sell products that are differentiated from one another as good but not perfect substitutes (such as from branding - quality - or location). In monopolistic competition - a firm takes th
Monopolistic Competition
break-even point
owner's equity
double-entry bookkeeping
12. Characteristic of centralized companies with multiple layers of management
Chain of Command
Wheeler-Lea Act of 1938
Recovery
Tall Organizational Structure
13. Compensation other than wages and salaries
Public Goods
Benefits
Franchise
Leadership Style
14. Classification of customers on the basis of their psychological makeup - interests - and lifestyles
a continuous-flow operating system
marketing research
psychographics
break-even point
15. Ratio between net income after taxes and total owners' equity; also known as return on equity
Nepotism
financial control
Workplace Diversity
return on investment
16. Management process of determining how to best arrange an organization's resources and activities into a coherent structure
marketing
Organizing
Public Goods
geodemographics
17. Flow of information - materials - and services that starts with raw-materials suppliers and continues adding value through other stages in the network of firms until the product reaches that end customer
skim pricing
Supply Chain (Value Chain)
Outcome-based ethics
consumer promotion
18. Somethings needed by a community and provided by its government
product life cycle
depreciation
Public Goods
media
19. A forecast of financial requirements and the financing sources to be used
transaction
search advertising
calendar year
financial plan
20. Using relative information to predict how many jobs will be needed
forecasting
Short-range or operational planning
price elasticity
Chain of Command
21. Promotional strategy that stimulates consumer demand - which then exerts pressure on wholesalers and retailers to carry a product
Supply
Organization Chart
profitability ratios
pull strategy
22. Informal communication between customers and potential customers
social commerce
Depression
Span of Control
word of mouth
23. Product development stage in which a product is sold on a limited basis - a trial introduction
rebates
Extractor
test marketing
advertising approach
24. Customer value created when someone takes ownership of a product
delegate the task
possession utility
organizational market
opportunity cost
25. Diagram depicting a company's structure and showing employees where they fit into its operations
Chain of Command
Standard of Living
certain disabilities and illnesses
Organization Chart
26. Specific goods - services - experiences - or other entities that are desirable in light of a person's experiences - culture - and personality
wants
double-entry bookkeeping
calendar year
management by objectives (MBO)
27. Marketing efforts to attract people and organizations to a particular geographical area
Joint Venture
Organization Chart
place marketing
penetration pricing
28. The state of being certain that adverse effects will not be caused by some agent under defined conditions
Organizational Chart
Closely Held (or Private) Corporation
customer service
Safety
29. Personal communication between a seller and one or more potential buyers
possession utility
activity ratios
personal selling
strategic marketing planning
30. A business that is involvec with moving goods from producers to consumers
selling expenses
Marketer
financial plan
contingency plans
31. Systematic examination of a company's accounting system to determine whether its financial reports reliably represent its operations
Audit
product
Monopoly
assets
32. People are internally motivated
theory y
return on equity ratio
rebates
current assets
33. Economy in which individuals control production and allocation decisions through supply and demand
growth stage
vertical analysis
First-Line Manager
Market economy
34. Cost of producing or acquiring a company's products for sale during a given period
stages in the life cycle of a product
Unlimited Liability
cost of goods sold
trade promotions
35. Systems for moving goods and services from producers to customers; also known as marketing channels
ways to expand a product line
news release
growth strategies
distribution channels
36. Measure of the time a company takes to turn its inventory into sales - calculated by divided cost of goods sold by the average value of inventory for a period
retained earnings
inventory turnover ratio
Corporate Strategy
media
37. Physical products purchased by consumers for personal use
Unlimited Liability
Long-range or strategic planning
Consumer Goods
Recession
38. Computer system that supports managers by providing information- reports - schedules - plans and budgets- that can be used for making decisions
Management Information System (MIS)
Officers
cost of goods sold equation
Divestiture
39. Businesses - nonprofit organizations - and government agencies that purchase goods and services for use in their operations
organizational market
telemarketing
financial control
brand loyalty
40. Body of decisions handed down by courts ruling on individual cases
Common Law
line organization
marketable securities
price based pricing
41. S- strengths W- weaknesses O- opportunities T- threats - strengths and weaknesses are internal factors of the company; opportunities and threats are external factors towards the company
SWOT analysis
Corporation
General Partnership
Monopoly
42. Manager responsible for supervising the work of employees
First-Line Manager
Small Business Administration (SBA)
selling expenses
Delegation
43. The activity - set of institutions - and process for creating - communicating - delivering - and enhancing offerings that have value for customers - clients - partners - and society at large
Marketing
Autocratic Leadership style
Strategic Management
Span of Control
44. Top manager who is responsible for the overall performance of a corporation
Chief Executive Officer (CEO)
penetration pricing
cash basis
demographics
45. Operating expenses - such as office and administrative expenses - not directly associated with creating or marketing a good or a service
Recovery
general expenses
Short-Term Goal
primary factors of market segmentation
46. Electronic media that invite participation by the general public
wants
Common Law
close the books
social media
47. A group of customer who need or want a particular product and have the money to buy it
market
customer buying behavior
Socialism
Perfect competition
48. Manager responsible for implementing the strategies and working toward the goals set by top managers
Middle Manager
why companies learn about customers so they can stay in touch with their current needs and wants
Board of Directors
skim pricing
49. Delegating more power to employees
Decision-Making Skills
Business Cycle
empowerment
revenues
50. Demographics - psychographics - and geographics
SWOT analysis
primary factors of market segmentation
Laws
operating expenses