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Test your basic knowledge |
Business Fundamentals
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Rewarded for good performance; something the employee likes is praised
Substitute Product
positive reinforcement
trade allowance
empowerment
2. Approach to business management that stresses customer needs and wants - seeks long-term profitability - and integrates marketing with other functional units within the organization
brand names
place marketing
marketing concept
Quid Pro Quo Harassment
3. Identification and analysis of organizational strengths and weaknesses and environmental opportunities and threats as part of strategy formulation
Swot Analysis
calendar year
Audit
Sarbanes-Oxley Act of 2002 (Sarbox)
4. Skills in defining problems and selecting the best courses of action
Chain of Command
responsibility
Labor Productivity
Decision-Making Skills
5. The price of your nation's currency is in terms of another nation's currency
Monopolistic competition
management by objectives (MBO)
Exchange Rate
quick ratio
6. Goal set for an extended time - typically 5 years or more in the future
a continuous-flow operating system
Long-Term Goal
rebates
Work Specialization
7. Business with two or more owners who share in both the operation of the firm and the financial responsibility for its debts
Regulatory (Administrative) Law
Accountability
unity of command
General Partnership
8. Wide range of events and activities (including coupons - rebates - contests - in-store demonstrations - free samples - trade shows - and point-of-purchase displays) designed to stimulate interest in a product
Standard of Living
Closely Held (or Private) Corporation
Information Technology (IT)
sales promotion
9. Senior company managers who serve on the company's board of directors are known as ____.
Span of Control
Retrenchment
inside board members
theory x
10. Form of sexual harassment in which sexual favors are requested in return for job-related benefits
social commerce
elements of a company's marketing mix
Quid Pro Quo Harassment
place utility
11. Behavior exhibited by consumers as they consider - select - and purchase goods and services
customer service
Depression
customer buying behavior
Recession
12. Ratios that measure a firm's reliance on debt financing of its operations
psychographics
debt ratios
calendar year
Price Fixing
13. Difference between a person's actual state and his or her ideal state; provides the basic motivation to make a purchase
customer buying behavior
need
fixed costs
brand mark
14. Personal communication between a seller and one or more potential buyers
social media approach
personal selling
quality control circles
break-even analysis
15. Media: news release; audience: broad - intensity: passive - active; purpose: inform
public relations approach
direct mail
news conference
limitations of marketing research
16. The ability to carry out a task
authority
return on sales
Ethics
cost based pricing
17. Location
Span of Control
geographics
Consumer Goods
Inflation
18. Mechanism for exchange between buyers and sellers of a particular good or service
Service Business
assets
Market
Sarbanes-Oxley Act of 2002 (Sarbox)
19. Where products are conveniently placed for customers
quality control circles
Marketer
break-even analysis
place utility
20. Cost-based pricing - price-based pricing - optimal pricing - skim pricing - penetration pricing - loss-leader pricing - auction pricing
common pricing strategies
financial plan
Monopoly
Capitalism
21. Strategy by which managers in specific areas decide how best to achieve corporate goals through productivity
brand
Functional Strategy
Manufacturer
Publicly Held (or Public) Corporation
22. Any things of value owned or leased by a business such as equipment - cash - land - buildings - inventory - investments - patents - and copyrights
Extractor
World Trade Organization (WTO)
Organizing
assets
23. Business costs that increase with the number of units produced
social media approach
Public Goods
variable costs
Democratic Leadership Style
24. Body of decisions handed down by courts ruling on individual cases
Public Goods
growth strategies
Certificate of Incorporation
Common Law
25. Introducing a new product at a low price in hopes of building sales volume quickly
product line
budget
statement of cash flows
penetration pricing
26. Employee hired on something other than a full-time basis to supplement an organization's permanent workforce
exchange process
Contingent Worker
a continuous-flow operating system
Franchise
27. Management process of monotoring an organization's performance to ensure that it is meeting its goals
Controlling
Business Ethics
Public Goods
Inflation
28. Products characterized by a plain label - with no advertising and no brand name
Position Influence
generic products
Organizing
World Trade Organization (WTO)
29. The process of changing an organization's structure - Has a small negative effect on task performance. - Has a more significant negative effect on organizational commitment.
Restructuring
bundling
Limited Liability
gross profit
30. Planned economic system in which the government owns and operates only selected major sources of production
Socialism
Exchange Rate
Decision Making
capital budgeting
31. Corporation whose stock is held by only a few people and is not available for sale to the general public
Sarbanes-Oxley Act of 2002 (Sarbox)
demographics
statement of cash flows
Closely Held (or Private) Corporation
32. A phase of the business cycle when most people who want to work are working and businesses produce goods and services in record numbers
positioning
Maslow's hierarchy of needs
Prosperity
Audit
33. Effective acquisition and use of money
decline stage
strategic marketing planning
financial management
Unethical Behavior
34. Worker - consumer - citizen Consumers vote in favor of goods and services; Worker productivity is important for a nations advancement; Citizens join with other citizens in making some economical decision for the good of the community
3 Economic Role
exchange process
function of labels
mission statement
35. Somethings needed by a community and provided by its government
Variance
Public Goods
Human Resource Management (HRM)
social commerce
36. Tension that exists when a person's beliefs don't match his or her behaviors: a common example is buyer's remorse - when someone regrets a purchase immediately after making it
Regulatory (Administrative) Law
price
Marketing
cognitive dissonance
37. A form of collusion - agree to charge the same prices - usually higher than the price set by competition
debt ratios
Position Influence
Intellectual Property
Price Fixing
38. Helps companies set goals - develop new products - segment markets - plan future marketing programs - evaluate the effectiveness of a marketing program - keep an eye on competition - and measure customer satisfaction
marketing research
Universal Product Codes
middle management
Deregulation
39. Stocks - bonds - and other investments that can be turned into cash quickly
vertical analysis
marketable securities
Physical Distribution
Recession
40. Ratios that measure the effectiveness of the firm's use of its resources
how companies learn about customer
activity ratios
customer buying behavior
product advertising
41. The union of two corporations to form a new corporation
depreciation
Outsourcing
Retrenchment
Merger
42. Industry in which one company can most efficiently supply all needed goods or services
Natural monopoly
growth stage
discount pricing
Standard of living
43. Profit earned or loss incurred by a firm - determined by subtracting expenses from revenues; also called the bottom line
net income
Processing
inside board members
utility
44. Roles of shareholders - directors - and other managers in corporate decision making and accountability
Philosophy
Corporate Governance
wants
fixed costs
45. Unwelcome sexual advances in the workplace
Service Business
Sexual Harassment
return on equity ratio
place utility
46. Process by which the world is becoming a single interdependent system
behavioral segmentation
accounts receivable turnover ratio
Convenience Good/Convenience Service
Globalization
47. Assets - liabilities = owner's equity
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48. The total quantity and quality of goods and services people can purchase with the currency used in their economic system
Management
dynamic pricing
Mixed Management
Standard of living
49. Introducing a new product at a low price in hopes of building sales volume quickly
Corporate Governance
Depression
Unethical Behavior
penetration pricing
50. Arises when group members recognize that the leader has special expertise in the area
distribution channels
Gross Domestic Product (GDP)
Expert Influence
telemarketing