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Test your basic knowledge |
Business Fundamentals
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Management theory incorporating Japanese emphasis on collective decision making and concern for employees with American emphasis on individual responsibility is ____.
fiscal year
Theory Z
Committee and Team Authority
statement of cash flows
2. Form of nonstore retailing in which the telephone is used to sell directly to consumers
public relations
marketable securities
Telemarketing
social commerce
3. Portion of a brand that can be expressed orally - including letters - words - or numbers
stages in the life cycle of a product
brand names
Universal Product Codes
promotional strategy
4. A formal pledge obligating the issuer (the company) to pay interest periodically and repay the principal at maturity
Corporate Bond
Service Operations (Service Production)
Telemarketing
possession utility
5. Deliver quality products - and provide effective customer service; keeps customers satisfied and helps retain long-term loyalty
objectives
why companies learn about customers so they can stay in touch with their current needs and wants
quick ratio
commercialization
6. Advertising that appears on various items such as coffee mugs - pens - and calendars - designed to help keep a company's name in front of customers
Prosperity
strategic marketing planning
specialty advertising
S Corporation
7. Independent and well informed buyers and sellers of the exact same product (farmers markets)
Import
geographic segmentation
Pure Competition
activity ratios
8. Amount earned from sales of goods or services and inflow from miscellaneous sources such as interest - rent - and royalties
marketing concept
revenues
Recession
Goal
9. Poor predictor of what will excite consumers in the future; sometimes ineffective because it is conducted in an artificial setting
Out-sourcing
limitations of marketing research
owner's equity
stages in the life cycle of a product
10. Exchange of value between parties
transaction
equity financing
Supply
Planning
11. Marketers try to extend the life of the product by highlighting improvements or by repackaging the product in different sizes
Leadership
expenses
Sole Proprietership
maturity stage
12. Within an organization essentially answers the question 'Who reports to whom?' - Specific flow of authority down through the levels of an organization's structure.
marketing
Tall Organizational Structure
accounts payable
Chain of Command
13. Tension that exists when a person's beliefs don't match his or her behaviors: a common example is buyer's remorse - when someone regrets a purchase immediately after making it
Recession
maturity stage
cognitive dissonance
Price Fixing
14. Those groups - individuals - and organizations that are directly affected by the practices of an organization and who therefore have a stake in its performance
current assets
Business (or Competitive) Strategy
Organizational Stakeholders
Natural monopoly
15. Employee who detects and tries to put an end to a company's unethical - illegal - or socially irresponsible actions by publicizing them
Whistle Blower
Procedure
media
brand loyalty
16. Building a specific and unique product to meet the needs of one consumer
close the books
Custom Manufacturing
profitability ratios
retained earnings
17. Ethical or unethical behaviors by employees in the context of their jobs
Business Ethics
Publicly Held (or Public) Corporation
vertical analysis
Goal
18. A focus on developing and maintaining long-term relationships with customers - suppliers - and distribution partners for mutual benefit
equity financing
relationship marketing
marketing strategy
Goals
19. Acquiring funds by selling shares of a company's stock
Import
loss-leader
Leadership
equity financing
20. 12 month accounting period that begins on January 1 and ends on December 31
quality control circles
Unethical Behavior
calendar year
current liabilities
21. Measure of a firm's short-term liquidity - calculated by adding cash - marketable securities - and receivables - then divided that sum by current liabilities; also known as the acid-test ratio
a continuous-flow operating system
long-term liabilities
quick ratio
Affirmative Action
22. The delivery of marketing messages to people who are not aware that they are being marketing to; these messages can be delivered by either acquaintances or strangers - depending on the technique
stealth marketing
license
Physical Distribution
types of financial ratios
23. Online ads that are linked to search engine results or website content
geodemographics
Audit
Authority
search advertising
24. A leadership style where the manager is directive and controlling
Unethical Behavior
Supply
Tactical Management
Centralized Organization
25. Law created by consistitution(s) or by federal - state - or local legislative acts
Statutory Law
levels of brand loyalty
marketing
market
26. A Theory Y manager is most likely to ____.
market segmentation
responsibility
Democratic Leadership Style
assume that all workers are content with their work
27. Inexpensive good or service purchased and consumed rapidly and regularly
Top Manager
Convenience Good/Convenience Service
product line
certain disabilities and illnesses
28. Market or industry in which there is only one producer that can therefore set the prices on all of its products
Socialism
Service Business
Monopoly
social media
29. One seller of a product - denies people competition and is against the law (They can typically raise prices)
Monopoly
Services
break-even point equation
Marketer
30. Partner who does not share in a firm's management and is liable for its debts only to the limits of said partner's investment
long-term liabilities
Limited Partner
Functional Strategy
Socialism
31. The purchase of one company by another
stages in the life cycle of a product
Acquisition
Services
introductory stage
32. A business that is involvec with moving goods from producers to consumers
Labor Productivity
Marketer
Organizational Stakeholders
loss-leader
33. Wide range of events and activities (including coupons - rebates - contests - in-store demonstrations - free samples - trade shows - and point-of-purchase displays) designed to stimulate interest in a product
promotion
Privatization
Decision Making
sales promotion
34. Illegal practice of using special knowledge about a firm for profit or gain
function of labels
Insider Trading
trade allowance
middle management
35. Systems for moving goods and services from producers to customers; also known as marketing channels
5 C's
transaction
distribution channels
break-even point
36. Something produced by the intellect or mind that has commercial value
Intellectual Property
Import
Expert Influence
Recession
37. Use a brand name on a variety of related products
Operations (Production) Management
family branding
responsibilities of a financial manager
theory y
38. Management process of determining what an organization needs to do and how best to get it done
exchange process
personal sales approach
Planning
cost of goods sold equation
39. Enactment of federal regulations to restore public trust in accounting practices by imposing new requirements on financial activities in publicly traded corporations
Insider Trading
Sarbanes-Oxley Act of 2002 (Sarbox)
financial control
pull strategy
40. Organization through which member nations negotiate trading agreements and resolve disputes about trade policies and practices
Strategic Alliance
Democratic Leadership Style
World Trade Organization (WTO)
quality control circles
41. Top management team of a corporation
personal selling
Corporate Strategy
Officers
fiscal year
42. Advertising intended to remind existing customers of a product's availability and benefits
Multinational (or Transnational) Corporation
credit
Franchise
reminder advertising
43. Represents how many employees the manager is responsible for in the organization - Narrow spans of control allow managers to be much more hands-on with employees.
Span of Control
World Trade Organization (WTO)
premiums
Competition
44. By making changes in policies or resolving conflicts in the workplace - a manager is working within his or her ____.
form utility
return on sales
inventory turnover ratio
decision-making role
45. Law made by the authority of administrative agencies
Regulatory (Administrative) Law
Monopolistic competition
3 Economic Role
authority
46. Choosing one alternative from among several options
Decision Making
Swot Analysis
Pure Competition
transaction
47. All costs of operation that are not included under cost of goods sold
Herzberg's two-factor theory
Benefits
operating expenses
Globalization
48. Free or bargain-priced items offered to encourage customers to buy a product
common pricing strategies
Inflation
Expert Influence
premiums
49. Market structure that does not meet all conditions of perfect competition - three catagories: monopolistic - oligopoly & monopoly
primary factors of market segmentation
brand loyalty
Purpose of Strategic Planning
Imperfect Competition
50. Corporation whose stock is held by only a few people and is not available for sale to the general public
advertising
Officers
Business Plan
Closely Held (or Private) Corporation