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Test your basic knowledge |
Business Fundamentals
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Multiple year; compares two ratios in company's financial statements; sales - sales returns/allowance - net sales - gross marginal
Limited Liability
geodemographics
horizontal analysis
sales promotion
2. By making changes in policies or resolving conflicts in the workplace - a manager is working within his or her ____.
Three reasons nations trade
Gross Domestic Product (GDP)
decision-making role
types of financial ratios
3. A statement of what is to be accomplished that is expressed in singular - specific - and measurable terms with a target date
objectives
Accountability
positive reinforcement
Laws
4. Measure of profitability calculated by divided net income after taxes by the average number of shares of common stock outstanding
license
wants
place utility
earnings per share
5. Rewarded for good performance; something the employee likes is praised
positive reinforcement
marketing mix
inventory turnover ratio
customer service
6. Identification and marketing of a social issues - cause - or idea to selected target markets
selling expenses
Inflation
cause-related marketing
stealth marketing
7. External statistical descriptors such as age - income - gender - and profession
line organization
Environmental Analysis
Service Operations (Service Production)
demographics
8. Lots of leeway to workers to meet goals
laissez-faire Leadership style
loss-leader pricing
close the books
Retrenchment
9. Portion of a brand that cannot be expressed verbally
Acquisition
brand mark
European Union (EU)
First-Line Manager
10. Something that the employee dislikes is taken away
negative reinforcement
common pricing strategies
direct marketing approach
objectives
11. Statement or document that defines the direction and scope of the promotional activities that a company will use to meet its marketing objectives
consumer promotion
Leadership Style
promotional strategy
Processing
12. The phase in which unemployment begins to decrease. demand for goods and services increase - and GDP begins to rise
promotional strategy
fiscal year
Recovery
maturity stage
13. Postsales reductions in price - must be applied for by the purchaser
loss-leader
rebates
Import
Telemarketing
14. Manager responsible for a firm's overall performance and effectiveness
Top Manager
advertising
Manufacturer
Organizational Chart
15. Products having nonphysical features - such as information - expertise - or an activity that can be purchased
Multinational (or Transnational) Corporation
Services
assets equation
Limited Partnership
16. Wide range of events and activities (including coupons - rebates - contests - in-store demonstrations - free samples - trade shows - and point-of-purchase displays) designed to stimulate interest in a product
persuasive advertising
cause-related marketing
Publicly Held (or Public) Corporation
sales promotion
17. A business firm that does things for you instead of making or makerting products
break-even point
general expenses
trade allowance
Service Business
18. Portion of a brand that can be expressed orally - including letters - words - or numbers
brand names
fixed costs
direct marketing
Merger
19. Small software programs that provide part of the functionality of a website
product life cycle
calendar year
widgets
fiscal year
20. A formal pledge obligating the issuer (the company) to pay interest periodically and repay the principal at maturity
Limited Partner
SWOT analysis
Corporate Bond
Safety
21. S- strengths W- weaknesses O- opportunities T- threats - strengths and weaknesses are internal factors of the company; opportunities and threats are external factors towards the company
Chief Executive Officer (CEO)
common pricing strategies
SWOT analysis
financial control
22. Communications channels - such as newspapers - radio - and television
assets equation
media
distribution channels
Corporate Governance
23. Strategies a company can adopt in order to grow: concentration - backward and forward integration - and related and unrelated diversification
quick ratio
growth strategies
psychographics
Strategy
24. Set of organizational activities directed at attracting - developing - and maintaining an effective workforce
demographics
Human Resource Management (HRM)
Short-range or operational planning
activity ratios
25. Advertising intended to remind existing customers of a product's availability and benefits
reminder advertising
dynamic pricing
Chief Executive Officer (CEO)
Out-sourcing
26. The creation and sharing of product-related information among customers and potential customers
retained earnings
social commerce
why companies learn about customers so they can stay in touch with their current needs and wants
Committee and Team Authority
27. Organization in which most decision-making authority is held by upper-level management
job rotation
negative reinforcement
Centralized Organization
Substitute Product
28. Non-fluctuating rate that banks use to offer short-term loans of high dollar amounts made up of several interest rates
Out-sourcing
Prime Rate
place utility
market
29. Stems from personal trust and respect members have for the leader
Identity Influence
Quality
Herzberg's two-factor theory
reminder advertising
30. The degree to which customers continue to purchase a specific brand
permission marketing
brand loyalty
Service Operations (Service Production)
marketing research
31. Pricing selling one product at a loss as a way to entice customers to consider other products
Franchise
Purpose of Strategic Planning
consumer market
loss-leader
32. Compensation other than wages and salaries
Benefits
widgets
promotional strategy
it produces the greatest amount of good for the greatest number
33. Payments other than wages or salaries - other benefits
widgets
unity of command
fringe benefit
product line
34. Beliefs about what is right or wrong and good or bad in actions that affect others
Ethics
strategic marketing planning
loss-leader
expenses
35. Obtain goods they cannot produce - reflect comparative advantage - and create jobs
Three reasons nations trade
news release
consumer promotion
Ethics
36. Goal set for an extended time - typically 5 years or more in the future
target markets
Long-Term Goal
sales promotion approach
stealth marketing
37. Short-term credit or debt amounts that a company owes its suppliers: the company's "bills" in other words
brand equity
Middle Manager
why companies learn about customers so they can stay in touch with their current needs and wants
accounts payable
38. A type of imperfect competition such that competing producers sell products that are differentiated from one another as good but not perfect substitutes (such as from branding - quality - or location). In monopolistic competition - a firm takes th
Theory Z
Public Goods
Natural monopoly
Monopolistic Competition
39. Electronic media that invite participation by the general public
elements of a company's marketing mix
schematic of marketing process
social media
Regulatory (Administrative) Law
40. Overall plan for marketing a product: includes the identification of target market segments - a positioning strategy - and a marketing mix
Globalization
Policy
marketing strategy
Substitute Product
41. The value that a company has built up in a brand
permission-based marketing
brand equity
Export
customer buying behavior
42. Money paid to acquire something of permanent value in a business
Planning
3 Economic Role
form utility
capital investments
43. Formal agreement to set prices. Sometimes illegal - but is typically secretive
Universal Product Codes
stages in the life cycle of a product
Collusion
Position Influence
44. Help identify and distinguish the product - provide information about the product such as ingredients - shelf life - operating procedures - and UPC codes which are used for scanning sales information and monitoring inventory and pricing
Whistle Blower
function of labels
Outsourcing
Human Resource Management (HRM)
45. Market or industry in which there is only one producer that can therefore set the prices on all of its products
Intellectual Property
Monopoly
responsibility
marketing research
46. Customer value added by making a product available in a convenient location
generic products
Bankruptcy
place utility
Regulatory (Administrative) Law
47. Activities producing intangible and tangible products - such as entertainment - transportation - and education
brand mark
retained earnings
possession utility
Service Operations (Service Production)
48. Statement of beliefs and values that direct behavior - clear concise manner and included in staff handbooks and annual reports.
Philosophy
Leadership
Management
Affirmative Action
49. The combined use of tactical and strategic management
cause-related marketing
distribution channels
close the books
Mixed Management
50. Product that is dissimilar from those of competitors but than can fulfill the same need
Top Manager
cause-related marketing
Substitute Product
distribution channels