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Test your basic knowledge |
Business Fundamentals
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Advertising designed to encourage customers to try new products or to switch brands
persuasive advertising
ways to expand a product line
Unemployment
Sole Proprietership
2. Objective that a business hopes and plans to achieve
Goal
Bankruptcy
Identity Influence
brand names
3. Informal communication between customers and potential customers
word of mouth
financial plan
penetration pricing
how companies learn about customer
4. Business with two or more owners who share in both the operation of the firm and the financial responsibility for its debts
brand names
General Partnership
Convenience Good/Convenience Service
functional strategies
5. Advertising that appears on various items such as coffee mugs - pens - and calendars - designed to help keep a company's name in front of customers
Functional Strategy
social commerce
specialty advertising
empowerment
6. Media: news release; audience: broad - intensity: passive - active; purpose: inform
public relations approach
permission marketing
form utility
opportunity cost
7. Offering several products for a single price that is presumably lower than the total of the products' individual prices
bundling
Certificate of Incorporation
marketing research
Whistle Blower
8. Start with the cost of producing a good or a service and then add a markup to the cost of the product to produce a product
cost based pricing
First-Line Manager
Substitute Product
market
9. Lots of leeway to workers to meet goals
Hostile Work Environment
laissez-faire Leadership style
Divestiture
demographics
10. Elimination of rules that restrict business activity
risks of product-line extensions
Deregulation
management by objectives (MBO)
Mass Production
11. Partner who does not share in a firm's management and is liable for its debts only to the limits of said partner's investment
Publicly Held (or Public) Corporation
Small Business Administration (SBA)
Limited Partner
expenses
12. Operating expenses - such as office and administrative expenses - not directly associated with creating or marketing a good or a service
debt-to-total-assets ratio
Short-range or operational planning
news conference
general expenses
13. Market or industry in which there is only one producer that can therefore set the prices on all of its products
trade allowance
Common Law
limitations of marketing research
Monopoly
14. A large number of identical products are assembled using a continuous - efficient procedure
Insider Trading
target markets
auction pricing
Mass Production
15. Management process of determining how to best arrange an organization's resources and activities into a coherent structure
Organizing
cash basis
owner's equity
downsizing
16. Stocks - bonds - and other investments that can be turned into cash quickly
marketable securities
theory x
Reward Influence
private brands
17. Mechanism for exchange between buyers and sellers of a particular good or service
marketing concept
Market
consumer market
function of labels
18. 1. 5 C's (customer - company - competitors - collaborators - context) 2. market segmentation - selection of target market - product/service positioning 3. product attributes - pricing parts - promotion - placement 4. recruit customer - reta
demographics
schematic of marketing process
gross profit
behavioral segmentation
19. Brands owned by the manufacturers and distributed nationally
Laws
national brands
Small Business Administration (SBA)
Business Plan
20. Product - price - distribution - customer communication
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21. Manager responsible for implementing the strategies and working toward the goals set by top managers
Accountability
Middle Manager
Centralized Organization
possession utility
22. The portion of shareholders' equity earned by the company but not distributed to its owners in the form of dividends
Centralized Organization
relationship marketing
retained earnings
Deregulation
23. Help identify and distinguish the product - provide information about the product such as ingredients - shelf life - operating procedures - and UPC codes which are used for scanning sales information and monitoring inventory and pricing
function of labels
reminder advertising
credit
penetration pricing
24. Positive reinforcement - negative reinforcement - punishment
commercialization
Monopolistic competition
organization behavior modification
need
25. Done in conjunction with budgeting. Develops departmental maintenance and improvement goals for the coming year.
price
Short-range or operational planning
Retrenchment
premiums
26. Business costs that increase with the number of units produced
why companies learn about customers so they can stay in touch with their current needs and wants
variable costs
introductory stage
permission-based marketing
27. Favoritism shown to relatives or close friends by those in power (as by giving them jobs)
Wholesaler
debt-to-total-assets ratio
Nepotism
Environmental Analysis
28. Sales volume at a given price that will cover all of a company's costs
Stockholder (or Shareholder)
Manufacturer
break-even point
Mixed Management
29. Selling method in which the price is set by customers bidding against each other
auction
Leadership Style
Universal Product Codes
price elasticity
30. Measures income earned on owners' investment - formula: Net income/total owners' equity
Mass Production
close the books
price
return on equity ratio
31. By making changes in policies or resolving conflicts in the workplace - a manager is working within his or her ____.
positioning
decision-making role
cost of goods sold equation
responsibilities of a financial manager
32. Measure how well a company is managing assets; two types inventory turnover and accounts receivable turnover
levels of brand loyalty
ratio analysis
activity ratios
debt-to-total-assets ratio
33. Acquiring funds by selling shares of a company's stock
brand extension
Prime Rate
online display advertising
equity financing
34. A sustained increase in the general level of prices
point-of-purchase display
advertising
Inflation
long-term liabilities
35. The creation and sharing of product-related information among customers and potential customers
limitations of marketing research
steps in the strategic marketing planning process
social commerce
Stockholder (or Shareholder)
36. Categorization of customers according to their relationship with products or response to product characteristics
Tactical Management
form utility
brand managers
behavioral segmentation
37. Customer value added by making a product available at a convenient time
time utility
organizational market
a continuous-flow operating system
Retailer
38. The activity - set of institutions - and process for creating - communicating - delivering - and enhancing offerings that have value for customers - clients - partners - and society at large
function of labels
Marketing
brand extension
working capital
39. Something produced by the intellect or mind that has commercial value
Crisis Management
persuasive advertising
Intellectual Property
Exchange Rate
40. Choosing one alternative from among several options
Standard of Living
Decision Making
Depression
Service Operations (Service Production)
41. Strategy - at the business-unit or product-line level - focusing on improving a firm's competitive position
Business (or Competitive) Strategy
Nepotism
cognitive dissonance
function of packaging
42. ____ strategy is a plan to reverse negative trends in a company - such as the losses in sales.
bundling
management by objectives (MBO)
Retrenchment
categories of customer communication
43. Form of sexual harassment in which sexual favors are requested in return for job-related benefits
Closely Held (or Private) Corporation
Quid Pro Quo Harassment
North American Free Trade Agreement (NAFTA)
marketing strategy
44. Creating a flatter organization structure normally cutting out middle management
downsizing
theory x
product
current liabilities
45. Strategy of coordinating and integrating all communications and promotional efforts with customers to ensure greater efficiency and effectiveness
integrated marketing communications
Insider Trading
customer loyalty
liabilities
46. Compensation other than wages and salaries
Benefits
family branding
Accountability
Sarbanes-Oxley Act of 2002 (Sarbox)
47. Product made or grown domestically but sold abroad
Export
brand extension
Convenience Good/Convenience Service
Prosperity
48. Electronic media that invite participation by the general public
calendar year
cost of goods sold equation
social media
owner's equity
49. Brand awareness - brand preference - brand insistence
Retrenchment
levels of brand loyalty
stealth marketing
functional strategies
50. Promotional approach designed to motivate wholesalers and retailers to push a producer's products to end users
unity of command
push strategy
market segmentation
Corporate Strategy