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Test your basic knowledge |
Business Fundamentals
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The process of comparing an organization's products or services and processes with those of another companies
Corporate Strategy
Organizational Structure
benchmarking
General Partnership
2. Utilitarianism: outcome oriented - focuses on the consequences of an action - not on the nature of the action itself or on any set of preestablished moral values or religious beliefs.
Outcome-based ethics
Ethical Behavior
capital budgeting
Market economy
3. The way a manager teats and directs employees
net income
Controlling
Leadership Style
SWOT analysis
4. Assets retained for long-term use - such as land - buildings - machinery - and equipment; also referred to as property - plant - and equipment
Sarbanes-Oxley Act of 2002 (Sarbox)
Publicly Held (or Public) Corporation
fixed assets
schematic of marketing process
5. Something produced by the intellect or mind that has commercial value
theory x
responsibility
Intellectual Property
Stockholder (or Shareholder)
6. Choosing one alternative from among several options
Variance
Labor Relations
consumer promotion
Decision Making
7. Brief statement or video program released to the press announcing new products - management changes - sales performance - and other potential news items
loss-leader pricing
news release
equity financing
product
8. Occurs when widespread price increases occur throughout an economic system
Long-range or strategic planning
Inflation
Exchange Rate
Standard of living
9. Body of decisions handed down by courts ruling on individual cases
organization behavior modification
Work Specialization
direct marketing
Common Law
10. Efforts a company makes to satisfy its customers to help them realize the greatest possible value from the products they are purchasing
Chain of Command
customer service
stealth marketing
types of financial ratios
11. Media: tv - radio - internet - print; audience: broad - intensity: passive - purpose: inform - persuade
advertising approach
Specialty Good/Specialty Service
Stockholder (or Shareholder)
Certificate of Incorporation
12. A Theory Y manager is most likely to ____.
consumer promotion
assume that all workers are content with their work
loss-leader pricing
news release
13. Independent and well informed buyers and sellers of the exact same product (farmers markets)
Consumer Goods
form utility
Philosophy
Pure Competition
14. Mix of people in organizations in terms of essential/demographic status
Workplace Diversity
balance sheet
authority
Service Business
15. Employee who detects and tries to put an end to a company's unethical - illegal - or socially irresponsible actions by publicizing them
types of utility
Monopoly
Whistle Blower
owner's equity equation
16. Wide variety of persuasive techniques used by companies to communicate with their target markets and the general public
price elasticity
promotion
Strategy
Marketing
17. Approach to business management that stresses customer needs and wants - seeks long-term profitability - and integrates marketing with other functional units within the organization
marketing concept
accounts receivable turnover ratio
Authority
Business (or Competitive) Strategy
18. 1. 5 C's (customer - company - competitors - collaborators - context) 2. market segmentation - selection of target market - product/service positioning 3. product attributes - pricing parts - promotion - placement 4. recruit customer - reta
downsizing
schematic of marketing process
liabilities
Management
19. Location
price based pricing
Matrix Structures
geographics
Collusion
20. Using relative information to predict how many jobs will be needed
Leadership
owner's equity
decline stage
forecasting
21. Gross domestic product (GDP) adjusted to account for changes in currency values and price changes
brand
public relations
Real GDP
customer service
22. Brand awareness - brand preference - brand insistence
target markets
Price Fixing
levels of brand loyalty
it produces the greatest amount of good for the greatest number
23. Alternative plans to be implemented if uncontrollable event occur
Reward Influence
contingency plans
Inflation
working capital
24. Using promotion - product - distribution - and price to differentiate a good or service from those of competitors in the mind of the prospective buyer
Organizational Chart
Corporate Bond
positioning
Standard of Living
25. Form of nonstore retailing in which the telephone is used to sell directly to consumers
Reward Influence
Telemarketing
Corporate Bond
forecasting
26. Management process of determining what an organization needs to do and how best to get it done
license
communication mix
Planning
Standard of living
27. Measure of profitability calculated by divided net income after taxes by the average number of shares of common stock outstanding
earnings per share
assets equation
Span of Control
schematic of marketing process
28. Computer system that supports managers by providing information- reports - schedules - plans and budgets- that can be used for making decisions
customer service
reminder advertising
Management Information System (MIS)
Service Operations (Service Production)
29. The delivery of marketing messages to people who are not aware that they are being marketing to; these messages can be delivered by either acquaintances or strangers - depending on the technique
Certificate of Incorporation
marketable securities
customer service
stealth marketing
30. An increase in liabilities
why companies learn about customers so they can stay in touch with their current needs and wants
capital investments
Market economy
debit
31. Applying a successful brand name to a new product category
fringe benefit
brand extension
Strategic Alliance
Variance
32. Physical products purchased by consumers for personal use
horizontal analysis
generic products
Consumer Goods
primary factors of market segmentation
33. Overall plan for marketing a product: includes the identification of target market segments - a positioning strategy - and a marketing mix
marketing strategy
owner's equity equation
Services
activity ratios
34. The marketer must decide whether to keep the product and reduce its costs to compensate for declining sales or to discontinue it
product mix
price based pricing
social media approach
decline stage
35. The process of changing an organization's structure - Has a small negative effect on task performance. - Has a more significant negative effect on organizational commitment.
telemarketing
financial management
Restructuring
Swot Analysis
36. Physical products purchased by companies to produce other products
Industrial Goods
marketing strategy
responsibility
Market
37. External statistical descriptors such as age - income - gender - and profession
demographics
Procedure
Prosperity
fixed costs
38. Mechanism for exchange between buyers and sellers of a particular good or service
Market
Maslow's hierarchy of needs
elements of a company's marketing mix
Goal
39. The activity - set of institutions - and process for creating - communicating - delivering - and enhancing offerings that have value for customers - clients - partners - and society at large
Regulatory (Administrative) Law
net income
Marketing
Procedure
40. Any 12 consecutive months used as an accounting period
fiscal year
Quid Pro Quo Harassment
Chain of Command
market segmentation
41. Any things of value owned or leased by a business such as equipment - cash - land - buildings - inventory - investments - patents - and copyrights
return on sales
assets
General (Active) Partner
Service Operations (Service Production)
42. The state of being certain that adverse effects will not be caused by some agent under defined conditions
Venture Capital Company
Common Law
expenses
Safety
43. A focus on developing and maintaining long-term relationships with customers - suppliers - and distribution partners for mutual benefit
Wheeler-Lea Act of 1938
geographic segmentation
relationship marketing
Middle Manager
44. Portion of a brand that can be expressed orally - including letters - words - or numbers
accounts receivable turnover ratio
brand names
break-even point equation
certain disabilities and illnesses
45. Delegating more power to employees
premiums
Corporate Governance
empowerment
Telemarketing
46. An overall corporate strategy for growth - stability - or turnaround and retrenchment - or for some combination of these
Patent
close the books
grand strategies
marketing research
47. In bookkeeping - an increase in assets
loss-leader pricing
Leadership
credit
Policy
48. People are internally motivated
market share
Identity Influence
theory y
North American Free Trade Agreement (NAFTA)
49. Market or industry characterized by numerous buyers and relatively numerous sellers trying to differentiate their products from those of competitors
Convenience Good/Convenience Service
current ratio
Board of Directors
Monopolistic competition
50. Process of dealing with employees who are represented by a union
Long-Term Goal
decline stage
Goods Operations (Goods Production)
Labor Relations