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Test your basic knowledge |
Business Fundamentals
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Reporting relationships within a company
Chain of Command
Contingent Worker
owner's equity equation
objectives
2. Portion of a brand that can be expressed orally - including letters - words - or numbers
promotional strategy
specialty advertising
Limited Liability
brand names
3. Form of sexual harassment in which sexual favors are requested in return for job-related benefits
Quid Pro Quo Harassment
capital investments
rebates
promotion
4. Personal selling - advertising - direct marketing - sales promotion - public relations - social media - postsales communications
product mix
Decision Making
categories of customer communication
product line
5. Assets retained for long-term use - such as land - buildings - machinery - and equipment; also referred to as property - plant - and equipment
fixed assets
Goal
word of mouth
quick ratio
6. Efforts a company makes to satisfy its customers to help them realize the greatest possible value from the products they are purchasing
unity of command
Joint Venture
communication mix
customer service
7. Categorization of customers according to their relationship with products or response to product characteristics
Copyright
behavioral segmentation
social commerce
Private enterprise
8. A focus on developing and maintaining long-term relationships with customers - suppliers - and distribution partners for mutual benefit
time utility
Gross National Product (GNP)
European Union (EU)
relationship marketing
9. Measure of a firm's short-term liquidity - calculated by divided current assets by current liabilities
current ratio
Industrial Goods
Functional Strategy
financial control
10. Advertising sent directly to potential customers - usually through the mail
Unlimited Liability
direct mail
Price Fixing
direct marketing
11. Inexpensive good or service purchased and consumed rapidly and regularly
Gross National Product (GNP)
Convenience Good/Convenience Service
Chain of Command
Wheeler-Lea Act of 1938
12. The processes and behaviors used by someone - such as a manager - to motivate - inspire - and influence the behaviors of others
Prosperity
Leadership
accrual basis
relationship marketing
13. Strategy - at the business-unit or product-line level - focusing on improving a firm's competitive position
organizational market
Business (or Competitive) Strategy
statement of cash flows
Crisis Management
14. Accounting method in which revenue is recorded when payment is received and expense is recorded when cash is paid
Strategic Management
Multinational (or Transnational) Corporation
cash basis
Certificate of Incorporation
15. Strategic alliance in which the collaboration involves joint ownership of the new venture
Service Business
relationship marketing
Joint Venture
commercialization
16. Building a specific and unique product to meet the needs of one consumer
Laws
place marketing
Custom Manufacturing
Telemarketing
17. Organization for economic - social - and security cooperation among European nations
Ethical Behavior
European Union (EU)
Real GDP
responsibilities of a financial manager
18. Authority granted to committees or teams involved in a firm's daily operations
Committee and Team Authority
place utility
decision-making role
Monopolistic Competition
19. In a ____ authority originates at the top and moves downward in a line.
line organization
price
job rotation
accrual basis
20. Partner who actively manages a firm and who has unlimited liability for its debts
General (Active) Partner
return on sales
Prosperity
Operations (Production) Management
21. Mechanism for exchange between buyers and sellers of a particular good or service
Environmental Analysis
Market
functional strategies
psychographics
22. Goal set for an extended time - typically 5 years or more in the future
Reward Influence
Franchise
market segmentation
Long-Term Goal
23. Media: tv - radio - internet - print; audience: broad - intensity: passive - purpose: inform - persuade
Organizational Stakeholders
Common Law
advertising approach
budget
24. Media: mail - telephone - internet - audience: target potential buyers - intensity: passive - purpose: persuade
Venture Capital Company
current ratio
direct marketing approach
First-Line Manager
25. Stocks - bonds - and other investments that can be turned into cash quickly
assets equation
marketable securities
line organization
accounts receivable turnover ratio
26. Behavior exhibited by consumers as they consider - select - and purchase goods and services
product
Divestiture
customer buying behavior
widgets
27. Making a product available at a convenient time
growth through direction state
Monopoly
mission statement
time utility
28. Strategies that deal with the most important aspects of the company's operations and provide overall direction for the company are known as ____.
function of packaging
trade promotions
corporate strategies
premiums
29. Illegal practice of using special knowledge about a firm for profit or gain
cost of goods sold equation
Small Business Administration (SBA)
Insider Trading
marketing
30. Filling caps in the market - extending the line to include new varieties of existing products - extending the brand to new product categories - and stretching the lien to include lower or higher priced items
S Corporation
Controlling
ways to expand a product line
direct mail
31. Organization in which a great deal of decision-making authority is delegated to levels of management at points below the top
Quality Control
Decentralized Organization
product life cycle
Autocratic Leadership style
32. Codified rules of behavior enforced by society
Laws
Three reasons nations trade
strategic marketing planning
inventory turnover ratio
33. Continually adjusting prices to reflect changes in supply and demand
direct marketing approach
persuasive advertising
steps in the strategic marketing planning process
dynamic pricing
34. Obligation employees have to their manager for the successful completion of an assigned task
integrated marketing communications
Accountability
Democratic Leadership Style
Inflation
35. Partnership between two or more companies to closely link their brand names together for a single product
co-branding
Consumer Goods
Swot Analysis
Physical Distribution
36. Governing body of a corporation that reports to its shareholders and delegates power to run its day-to-day operations while remaining responsible for sustaining its assets
Physical Distribution
Identity Influence
Board of Directors
revenues
37. Very few large firms dominate the market such as coke - pepsi - GM - McDonalds
place utility
Sexual Harassment
ratio analysis
Oligopoly
38. Brands owned by the manufacturers and distributed nationally
trademarks
Ethics
national brands
personal sales approach
39. Advertising or other display materials set up at retail locations to promote products to potential customers as they are making their purchase decisions
coupons
Long-range or strategic planning
point-of-purchase display
transaction
40. Specific customer groups or segments to whom a company wants to sell a particular product
Extension
marketing research
target markets
Long-range or strategic planning
41. Introducing a new product at a low price in hopes of building sales volume quickly
Statutory Law
persuasive advertising
penetration pricing
Mission Statement
42. Corporation whose stock is held by only a few people and is not available for sale to the general public
break-even analysis
return on investment
Retailer
Closely Held (or Private) Corporation
43. Classification of customers on the basis of their psychological makeup - interests - and lifestyles
behavioral segmentation
earnings per share
psychographics
Globalization
44. Sales-promotion efforts aimed at inducing distributors or retails to push a producer's products
line organization
credit
trade promotions
steps in the strategic marketing planning process
45. Act of obtaining a desired object or services from another party by offering something of value in return
fringe benefit
growth through direction state
empowerment
exchange process
46. Direct communication other than personal sales contacts designed to effect a measurable response
need
balance sheet
discount pricing
direct marketing
47. Obligations that must be next within a year
certain disabilities and illnesses
brand
Centralized Organization
current liabilities
48. Brief statement or video program released to the press announcing new products - management changes - sales performance - and other potential news items
news release
penetration pricing
push strategy
Decision Making
49. Refers to policies that take factors including 'race - color - religion - gender - sexual orientation or national origin' into consideration in order to benefit an underrepresented group - usually as a means to counter the effects of a history o
Affirmative Action
Quality
European Union (EU)
cause-related marketing
50. Top management team of a corporation
Strategic Alliance
Privatization
Franchise
Officers