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Test your basic knowledge |
Business Fundamentals
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The degree to which customers continue to purchase a specific brand
Collusion
brand loyalty
Competition
product
2. A type of imperfect competition such that competing producers sell products that are differentiated from one another as good but not perfect substitutes (such as from branding - quality - or location). In monopolistic competition - a firm takes th
fringe benefit
Monopolistic Competition
coupons
Procedure
3. Claims against a firm's assets by creditors - such as banks and suppliers
laissez-faire Leadership style
Long-Term Goal
Marketing
liabilities
4. Can't have higher level - or class without the lower level; physiological needs - safety needs - feeling of love and belonging - esteem needs - self-actualization
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5. Occurs when two companies form one corporation
Organizational Structure
merger
customer service
social media approach
6. A firm's portion of the total sales in a market
Consumer Goods
market share
fixed costs
objectives
7. Specific customer groups or segments to whom a company wants to sell a particular product
current ratio
corporate strategies
financial control
target markets
8. A governing plan for accomplishing goals and objectives. Explain how goals will be achieved. Define the general course and scope of activities. Serve as basis for future decisions - actions and help coordinate plans. Control performance - increase
fixed costs
Policy
widgets
Small Business Administration (SBA)
9. Customer value added by making a product available at a convenient time
exchange process
budget
time utility
Officers
10. In bookkeeping - an increase in assets
Chief Executive Officer (CEO)
credit
Globalization
Organizational Stakeholders
11. Customer value added by making a product available in a convenient location
Globalization
Imperfect Competition
place utility
primary factors of market segmentation
12. Promotional strategy that stimulates consumer demand - which then exerts pressure on wholesalers and retailers to carry a product
brand loyalty
Limited Partner
pull strategy
dynamic pricing
13. Business that is legally considered an entity separate from its owners and is liable for its own debts; owners' liabilities extend to the limits of their investments
functional strategies
Corporation
demographics
Sexual Harassment
14. Advertising designed to encourage customers to try new products or to switch brands
cost of goods sold
persuasive advertising
Leading
Corporate Governance
15. The process of examining an organization's current marketing situation - assessing opportunities and setting objectives - then developing a marketing strategy to reach those objectives
Policy
Ethics
strategic marketing planning
limitations of marketing research
16. Individuals or households that buy goods and services for personal use
psychographics
capital budgeting
Goals
consumer market
17. Somethings needed by a community and provided by its government
Industrial Goods
Public Goods
Matrix Structures
break-even point equation
18. Sales-promotion efforts aimed at inducing distributors or retails to push a producer's products
Globalization
national brands
Corporate Strategy
trade promotions
19. Form - time - place - possession
Organizational Structure
form utility
types of utility
how companies learn about customer
20. Obligations that must be next within a year
equity financing
current ratio
current liabilities
3 Economic Role
21. The creation and sharing of product-related information among customers and potential customers
social commerce
capital investments
product life cycle
Top Manager
22. The principal that exchange rates are set so that the prices of similar products in different countries are about the same
Purchasing Power Party
point-of-purchase display
psychographics
customer service
23. Partnership between two or more companies to closely link their brand names together for a single product
Theory Z
Small Business Administration (SBA)
Marketer
co-branding
24. Stems from personal trust and respect members have for the leader
horizontal analysis
Tall Organizational Structure
Short-Term Goal
Identity Influence
25. Personal communication between a seller and one or more potential buyers
auction pricing
personal selling
North American Free Trade Agreement (NAFTA)
brand loyalty
26. Profit earned or loss incurred by a firm - determined by subtracting expenses from revenues; also called the bottom line
brand loyalty
license
net income
form utility
27. Brands that carry the label of a retailer or a wholesaler rather than a manufacturer
target markets
private brands
geographics
Perfect competition
28. Customer value created when someone takes ownership of a product
possession utility
a continuous-flow operating system
reminder advertising
Physical Distribution
29. Type of partnership consisting of limited partners and a general (or active) partner
integrated marketing communications
3 Economic Role
Functional Strategy
Limited Partnership
30. The action of ensuring that operations produce products that meet specific quality standards
Quality Control
current ratio
Delegation
theory x
31. Brand awareness - brand preference - brand insistence
quick ratio
push strategy
levels of brand loyalty
assets
32. Amount earned from sales of goods or services and inflow from miscellaneous sources such as interest - rent - and royalties
revenues
form utility
Organizational Chart
positive reinforcement
33. Exchange of value between parties
assets
Retrenchment
unity of command
transaction
34. One seller of a product - denies people competition and is against the law (They can typically raise prices)
accounts receivable
Sole Proprietership
place marketing
Monopoly
35. Selling or supporting the sales process over the telephone
telemarketing
Intellectual Property
Labor Productivity
direct marketing approach
36. Efforts a company makes to satisfy its customers to help them realize the greatest possible value from the products they are purchasing
SWOT analysis
common pricing strategies
customer service
stages of product development
37. A form of collusion - agree to charge the same prices - usually higher than the price set by competition
Service Business
Democratic Leadership Style
Price Fixing
integrated marketing communications
38. Business costs that remain constant regardless of the number of units produced
fixed costs
Quid Pro Quo Harassment
earnings per share
cost of goods sold equation
39. The value that a company has built up in a brand
brand equity
corporate strategies
Chain of Command
accrual basis
40. Managers who develop and implement a complete strategy and marketing program for specific products or brands
Common Law
Tactical Management
database marketing
brand managers
41. Poor predictor of what will excite consumers in the future; sometimes ineffective because it is conducted in an artificial setting
limitations of marketing research
Chain of Command
target markets
Flat Organizational Structure
42. Arrangement in which a buyer (franchisee) purchases the right to sell the good or service of the seller (franchiser)
distribution channels
Short-range or operational planning
Tactical Management
Franchise
43. Ratios that measure a firm's ability to meet its short-term obligations when they are due - judged on the basis of working capital - current ratio - and quick ratio
liquidity ratios
license
return on investment
Exchange Rate
44. Strategy of coordinating and integrating all communications and promotional efforts with customers to ensure greater efficiency and effectiveness
Physical Distribution
risks of product-line extensions
social commerce
integrated marketing communications
45. Inexpensive good or service purchased and consumed rapidly and regularly
accrual basis
vertical analysis
current liabilities
Convenience Good/Convenience Service
46. Arises when group members recognize that the leader has special expertise in the area
assume that all workers are content with their work
Purchasing Power Party
Universal Product Codes
Expert Influence
47. Body of decisions handed down by courts ruling on individual cases
Monopoly
Certificate of Incorporation
Strategic Alliance
Common Law
48. Obtain goods they cannot produce - reflect comparative advantage - and create jobs
laissez-faire Leadership style
Three reasons nations trade
Herzberg's two-factor theory
Oligopoly
49. A detailed series of related steps or tasks written to implement a policy is called a ____.
Service Business
fixed assets
Procedure
reminder advertising
50. A business that grows products or takes raw material from nature
decline stage
Extractor
form utility
Common Law