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Test your basic knowledge |
Business Fundamentals
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Product that is dissimilar from those of competitors but than can fulfill the same need
Export
time utility
Substitute Product
theory x
2. Broad set of organizational plans for implementing the decisions made for achieving organizational goals
customer loyalty
place utility
behavioral segmentation
Strategy
3. Nonsales communication that businesses have with their various audiences
public relations
accrual basis
Philosophy
Centralized Organization
4. Protects art and literary work - give authors exclusive right to publish - sell and reproduce their work
Business Plan
Patent
Copyright
social media approach
5. Owner of shares of stock in a corporation
Consumer Goods
levels of brand loyalty
Stockholder (or Shareholder)
Purchasing Power Party
6. Cost of goods sold = beginning inventory + net purchases - ending inventory
Herzberg's two-factor theory
Gross Domestic Product (GDP)
Operations (Production) Management
cost of goods sold equation
7. Occurs when widespread price increases occur throughout an economic system
liabilities
mission statement
owner's equity
Inflation
8. Using promotion - product - distribution - and price to differentiate a good or service from those of competitors in the mind of the prospective buyer
auction
Position Influence
positioning
point-of-purchase display
9. Group of individuals working together to achieve shared job-related goals - such as higher pay - shorter working hours - more job security - greater benefits - or better working conditions
growth through direction state
Labor Union
geographics
customer service
10. Difference of revenues - costs - and profit from the planned amounts.
social commerce
Gross National Product (GNP)
news conference
Variance
11. Law created by consistitution(s) or by federal - state - or local legislative acts
Statutory Law
Strategic Alliance
Organization Chart
integrated marketing communications
12. Helps companies set goals - develop new products - segment markets - plan future marketing programs - evaluate the effectiveness of a marketing program - keep an eye on competition - and measure customer satisfaction
Market economy
utility
marketing research
growth strategies
13. Promotional approach designed to motivate wholesalers and retailers to push a producer's products to end users
theory x
push strategy
S Corporation
Processing
14. The combination of 'characteristics of a product of service that bear on its ability to satisfy stated or implied needs'
Long-range or strategic planning
Quality
Wholesaler
place utility
15. Four basic stage through which a product progresses: introduction - growth - maturity - and decline
product life cycle
capital budgeting
utility
financial control
16. Difference between a person's actual state and his or her ideal state; provides the basic motivation to make a purchase
need
Depression
Services
Crisis Management
17. Managers and workers cooperating as a team
form utility
premiums
marketing research
Democratic Leadership Style
18. Inexpensive good or service purchased and consumed rapidly and regularly
Manufacturer
brand names
Convenience Good/Convenience Service
Organization Chart
19. Tension that exists when a person's beliefs don't match his or her behaviors: a common example is buyer's remorse - when someone regrets a purchase immediately after making it
Natural monopoly
sales promotion approach
return on investment
cognitive dissonance
20. Acquiring funds by selling shares of a company's stock
Acquisition
Natural monopoly
generic products
equity financing
21. Behavior that does not conform to generally accepted social norms concerning beneficial and harmful actions
Supply Chain (Value Chain)
ratio analysis
Unethical Behavior
primary factors of market segmentation
22. Process of scanning the business environment for threats and opportunities
introductory stage
co-branding
organization behavior modification
Environmental Analysis
23. A prolonged and deep recession
Mixed Management
Depression
Board of Directors
Leadership Style
24. Good or service used as the basis of commerce
premiums
Joint Venture
product
gross profit
25. Selling method in which the price is set by customers bidding against each other
auction
news conference
market share
Goal
26. All costs of operation that are not included under cost of goods sold
operating expenses
generic products
Accountability
Franchise
27. Marketers focus on stimulating demand for the new product
Board of Directors
vertical analysis
introductory stage
Marketing
28. Strategies developed and implemented by managers in marketing - operations - human resources - finance - and other departments
Custom Manufacturing
personal sales approach
it produces the greatest amount of good for the greatest number
functional strategies
29. From of sexual harassment deriving from off-color jokes - lewd comments - and so forth
Human Resource Management (HRM)
Hostile Work Environment
horizontal analysis
trade promotions
30. Government agency charged with assisting small businesses - a govt agency that helps small business owners develop business plan and obtain financing and other support for their companies
stages in the life cycle of a product
break-even analysis
Small Business Administration (SBA)
delegate the task
31. Organization for economic - social - and security cooperation among European nations
market segmentation
European Union (EU)
Inflation
contract
32. Those groups - individuals - and organizations that are directly affected by the practices of an organization and who therefore have a stake in its performance
methods of finance for an expanding business
Reward Influence
inside board members
Organizational Stakeholders
33. Obligations that fall due more than a year from the date of the balance sheet - Loans - leases - and bonds
long-term liabilities
retained earnings
specialty advertising
direct marketing
34. Selling or supporting the sales process over the telephone
telemarketing
return on investment
Deregulation
Labor Union
35. Direct communication other than personal sales contacts designed to effect a measurable response
direct marketing
Inflation
organization behavior modification
stealth marketing
36. Ratio between net income after taxes and total owners' equity; also known as return on equity
Oligopoly
types of financial ratios
Service Operations (Service Production)
return on investment
37. Process of building - maintaining - and using customer databases for the purpose of contacting customers and transacting business
database marketing
direct mail
double-entry bookkeeping
private brands
38. In a ____ authority originates at the top and moves downward in a line.
direct marketing approach
line organization
debt-to-total-assets ratio
productivity - the success of the managers - and the morale of the other employees
39. Pricing selling one product at a loss as a way to entice customers to consider other products
Purpose of Strategic Planning
loss-leader
Substitute Product
5 C's
40. Form of a corporation spanning national boundaries
Multinational (or Transnational) Corporation
Prime Rate
accounts receivable turnover ratio
penetration pricing
41. Economic system that allows individuals to pursue their own interests without undue governmental restriction
depreciation
Labor Productivity
Private enterprise
fixed assets
42. Particular blend of personal selling - advertising - direct marketing - sales promotion - and public relations that a company uses to reach potential customers
Nepotism
General Partnership
Recovery
communication mix
43. Group of small investors who invest money in companies with rapid growth potential
social media
Procedure
persuasive advertising
Venture Capital Company
44. Amount earned from sales of goods or services and inflow from miscellaneous sources such as interest - rent - and royalties
loss-leader
brand loyalty
revenues
Processing
45. Being accountable or being able to justify an action
direct mail
consumer market
responsibility
time utility
46. The union of two corporations to form a new corporation
search advertising
Affirmative Action
skim pricing
Merger
47. Worker - consumer - citizen Consumers vote in favor of goods and services; Worker productivity is important for a nations advancement; Citizens join with other citizens in making some economical decision for the good of the community
Telemarketing
quick ratio
3 Economic Role
consumer promotion
48. ____ help focus attention on what is important and are broader statements than objectives. More quantitative the ____ - the more likely its achievement is to receive attention and less likely it is to be distorted. The end or outcome to be accomplis
brand extension
Goals
Labor Relations
Prosperity
49. Statement or document that defines the direction and scope of the promotional activities that a company will use to meet its marketing objectives
discount pricing
debt ratios
promotional strategy
Inflation
50. Individuals or households that buy goods and services for personal use
Venture Capital Company
calendar year
test marketing
consumer market