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Test your basic knowledge |
Business Fundamentals
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Postsales reductions in price - must be applied for by the purchaser
rebates
Real GDP
Specialty Good/Specialty Service
cause-related marketing
2. Brands owned by the manufacturers and distributed nationally
national brands
Board of Directors
Monopoly
customer buying behavior
3. Media: tv - radio - internet - print; audience: broad - intensity: passive - purpose: inform - persuade
Intellectual Property
customer buying behavior
advertising approach
push strategy
4. Good or service used as the basis of commerce
product
a continuous-flow operating system
ratio analysis
Hostile Work Environment
5. Filling caps in the market - extending the line to include new varieties of existing products - extending the brand to new product categories - and stretching the lien to include lower or higher priced items
advertising approach
ways to expand a product line
Operations (Production) Management
positive reinforcement
6. Leaders need vision that is realistic and feasible. The strategic vision should be clear - cohesive - consistent and flexible. Includes analysis of the agency's internal and external environments (strengths - weaknesses - opportunities - and thr
Purpose of Strategic Planning
revenues
relationship marketing
theory y
7. Process of planning and executing the conception - pricing - promotion - and distribution of ideas - goods - and services to create and maintain relationships
marketing
methods of finance for an expanding business
Unemployment
current assets
8. Those groups - individuals - and organizations that are directly affected by the practices of an organization and who therefore have a stake in its performance
forecasting
Accountability
Organizational Stakeholders
telemarketing
9. Delegating more power to employees
empowerment
S Corporation
organizational market
Specialty Good/Specialty Service
10. Specific goods - services - experiences - or other entities that are desirable in light of a person's experiences - culture - and personality
wants
Limited Liability
Herzberg's two-factor theory
introductory stage
11. Diagram depicting a company's structure and showing employees where they fit into its operations
Goods Operations (Goods Production)
Labor Union
negative reinforcement
Organization Chart
12. Takes the extractor's products or raw materials and changs the into a form that consumers can use
co-branding
Long-range or strategic planning
target markets
Manufacturer
13. Management process of determining what an organization needs to do and how best to get it done
debit
grand strategies
product mix
Planning
14. A leadership style where the manager is directive and controlling
Limited Partner
price elasticity
Tactical Management
Stockholder (or Shareholder)
15. Planned economic system in which the government owns and operates only selected major sources of production
Merger
Socialism
personal selling
relationship marketing
16. Tension that exists when a person's beliefs don't match his or her behaviors: a common example is buyer's remorse - when someone regrets a purchase immediately after making it
brand equity
cognitive dissonance
Corporate Governance
Depression
17. Ratios that measure the effectiveness of the firm's use of its resources
Specialty Good/Specialty Service
North American Free Trade Agreement (NAFTA)
fixed assets
activity ratios
18. Rewarded for good performance; something the employee likes is praised
methods of finance for an expanding business
break-even point
Committee and Team Authority
positive reinforcement
19. Partnership between two or more companies to closely link their brand names together for a single product
Outcome-based ethics
co-branding
communication mix
product advertising
20. A statement of what is to be accomplished that is expressed in singular - specific - and measurable terms with a target date
Authority
Chain of Command
demographics
objectives
21. A business that grows products or takes raw material from nature
stealth marketing
close the books
Unemployment
Extractor
22. Economy in which individuals control production and allocation decisions through supply and demand
Market economy
psychographics
Private enterprise
accounts receivable turnover ratio
23. Law made by the authority of administrative agencies
social media approach
Regulatory (Administrative) Law
brand mark
Human Resource Management (HRM)
24. Informal communication between customers and potential customers
word of mouth
auction
Prime Rate
profitability ratios
25. Measure how well a company is managing assets; two types inventory turnover and accounts receivable turnover
activity ratios
Monopoly
debt ratios
direct mail
26. Cost of goods sold = beginning inventory + net purchases - ending inventory
Retrenchment
marketing research
cost of goods sold equation
middle management
27. Products having nonphysical features - such as information - expertise - or an activity that can be purchased
Information Technology (IT)
national brands
price elasticity
Services
28. Promotional campaigns that send information only to those people who've specifically asked to receive it
Publicly Held (or Public) Corporation
permission marketing
debit
capital budgeting
29. Introductory stage - growth stage - maturity stage - decline stage
Universal Product Codes
place utility
marketing research
stages in the life cycle of a product
30. Sales volume at a given price that will cover all of a company's costs
demographics
introductory stage
break-even point
elements of a company's marketing mix
31. Organization in which most decision-making authority is held by upper-level management
Centralized Organization
Mission Statement
product mix
Closely Held (or Private) Corporation
32. Very few large firms dominate the market such as coke - pepsi - GM - McDonalds
cost of goods sold
Oligopoly
dynamic pricing
accounts receivable
33. Costs created in the process of generating revenues
expenses
Venture Capital Company
steps in the strategic marketing planning process
generic products
34. Online ads that are linked to search engine results or website content
news release
search advertising
decision-making role
Market economy
35. The amount of money charged for a product or service
Custom Manufacturing
price
exchange process
limitations of marketing research
36. Difference between a person's actual state and his or her ideal state; provides the basic motivation to make a purchase
need
promotion
Service Operations (Service Production)
Supply
37. A phase of the business cycle when most people who want to work are working and businesses produce goods and services in record numbers
market share
Prosperity
organization behavior modification
Market
38. Senior company managers who serve on the company's board of directors are known as ____.
inside board members
social media
functional strategies
customer loyalty
39. Management process of guiding and motivating employees to meet an organization's objectives
Leading
need
Privatization
Public Goods
40. Individuals or households that buy goods and services for personal use
premiums
price elasticity
consumer market
net income
41. Extends 3 to 5 years into the future. Begins with in-depth analysis of internal environment's strengths and weaknesses. Reviews external opportunities and threats so realistic goals can be set
Long-range or strategic planning
Functional Strategy
Flat Organizational Structure
time utility
42. S- strengths W- weaknesses O- opportunities T- threats - strengths and weaknesses are internal factors of the company; opportunities and threats are external factors towards the company
Identity Influence
schematic of marketing process
Strategic Alliance
SWOT analysis
43. Measure of a firm's ability to carry long-term debt - calculated by divided total liabilities by total assets
debt-to-total-assets ratio
3 Economic Role
Corporate Governance
stages in the life cycle of a product
44. Break-even point = fixed costs/ (selling price - variable costs per unit)
debt financing
statement of cash flows
private brands
break-even point equation
45. Advertising or other display materials set up at retail locations to promote products to potential customers as they are making their purchase decisions
Telemarketing
contract
point-of-purchase display
productivity - the success of the managers - and the morale of the other employees
46. Direct communication other than personal sales contacts designed to effect a measurable response
Insider Trading
levels of brand loyalty
brand names
direct marketing
47. Management process of monotoring an organization's performance to ensure that it is meeting its goals
Monopolistic Competition
Controlling
long-term liabilities
Laws
48. The combination of 'characteristics of a product of service that bear on its ability to satisfy stated or implied needs'
Quality
owner's equity equation
Nepotism
it produces the greatest amount of good for the greatest number
49. The marketer must decide whether to keep the product and reduce its costs to compensate for declining sales or to discontinue it
decline stage
Supply Chain (Value Chain)
return on investment
Mixed Management
50. Results from the leader's ability to give or withhold rewards
cost based pricing
marketing concept
accounting equation
Reward Influence