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Test your basic knowledge |
Business Fundamentals
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Classification of customers on the basis of their psychological makeup - interests - and lifestyles
Deregulation
risks of product-line extensions
psychographics
Processing
2. Compensation other than wages and salaries
Benefits
Supply Chain (Value Chain)
Extension
Position Influence
3. The movement of an economy from one condition to another and back again
Limited Liability
Matrix Structures
news conference
Business Cycle
4. Exclusive right to manufacture - sell or use a new invention - prevents someone from stealing and profiting from your invention
gross profit
Import
Patent
levels of brand loyalty
5. Ratios that measure the effectiveness of the firm's use of its resources
break-even point equation
activity ratios
middle management
license
6. Arrangement in which a buyer (franchisee) purchases the right to sell the good or service of the seller (franchiser)
break-even point equation
Franchise
exchange process
geographics
7. Economy in which individuals control production and allocation decisions through supply and demand
3 Economic Role
Goods Operations (Goods Production)
Market economy
word of mouth
8. Method of combining geographical data with demographic data to develop profiles of neighborhood segments
geodemographics
Extractor
Crisis Management
World Trade Organization (WTO)
9. Making a product available at a convenient time
form utility
time utility
market share
steps in the strategic marketing planning process
10. External statistical descriptors such as age - income - gender - and profession
capital budgeting
Import
Long-Term Goal
demographics
11. Assets = liabilities + owner's equity
Planning
assets equation
product advertising
psychographics
12. Form of sexual harassment in which sexual favors are requested in return for job-related benefits
Quid Pro Quo Harassment
Regulatory (Administrative) Law
Short-range or operational planning
Autocratic Leadership style
13. Product - price - distribution - customer communication
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14. Acquiring funds by selling shares of a company's stock
Information Technology (IT)
cost of goods sold equation
equity financing
marketing strategy
15. Planning and control tool that reflects expected revenues - operating expenses - and cash receipts and outlays
budget
Labor Union
growth stage
accounts receivable
16. Tension that exists when a person's beliefs don't match his or her behaviors: a common example is buyer's remorse - when someone regrets a purchase immediately after making it
possession utility
trademarks
cognitive dissonance
break-even analysis
17. A form of collusion - agree to charge the same prices - usually higher than the price set by competition
Price Fixing
Limited Partnership
Organizational Chart
Corporate Bond
18. Measure of a firm's short-term liquidity - calculated by divided current assets by current liabilities
management by objectives (MBO)
categories of customer communication
current ratio
current liabilities
19. Statement of a firm's financial position on a particular date; also known as a statement of financial position
balance sheet
how companies learn about customer
Capitalism
Standard of Living
20. Activities producing intangible and tangible products - such as entertainment - transportation - and education
quality control circles
Imperfect Competition
Service Operations (Service Production)
test marketing
21. Filling caps in the market - extending the line to include new varieties of existing products - extending the brand to new product categories - and stretching the lien to include lower or higher priced items
news release
positioning
ways to expand a product line
Manufacturer
22. Particular blend of personal selling - advertising - direct marketing - sales promotion - and public relations that a company uses to reach potential customers
fixed assets
Collusion
Mission Statement
communication mix
23. Help identify and distinguish the product - provide information about the product such as ingredients - shelf life - operating procedures - and UPC codes which are used for scanning sales information and monitoring inventory and pricing
organization behavior modification
Safety
Maslow's hierarchy of needs
function of labels
24. Independent and well informed buyers and sellers of the exact same product (farmers markets)
form utility
Long-Term Goal
Imperfect Competition
Pure Competition
25. Total value of all goods and services produced within a given period by a national economy through domestic factors of production
forecasting
Gross Domestic Product (GDP)
Decision-Making Skills
Labor Productivity
26. Advertising that seeks to create goodwill and to build a desired image for a company rather than to sell specific products
Services
SWOT analysis
Demand
institutional advertising
27. Discount offered by producers to wholesalers and retailers
trade allowance
Marketing
Price Fixing
persuasive advertising
28. Media: person to person - telephone - web; audience: small groups; intensity: high; purpose: inform - persuade
how companies learn about customer
negative reinforcement
personal sales approach
Workplace Diversity
29. Advertising that appears on various items such as coffee mugs - pens - and calendars - designed to help keep a company's name in front of customers
personal selling
transaction
specialty advertising
debt financing
30. A measure of the sensitivity of demand to changes in price
Centralized Organization
Supply
Ethics
price elasticity
31. Customer value added by making a product available in a convenient location
place utility
Business Cycle
personal selling
Environmental Analysis
32. Personal selling - advertising - direct marketing - sales promotion - public relations - social media - postsales communications
Strategic Alliance
Short-Term Goal
Delegation
categories of customer communication
33. Introducing a new product at a low price in hopes of building sales volume quickly
Capitalism
reminder advertising
Decentralized Organization
penetration pricing
34. Cost of producing or acquiring a company's products for sale during a given period
working capital
Corporate Governance
cost of goods sold
General (Active) Partner
35. Management process of determining how to best arrange an organization's resources and activities into a coherent structure
Inflation
Decentralized Organization
Organizing
Merger
36. Hybrid of a closely held corporation and a partnership - organized and operated like a corporation but treated as a partnership for tax purposes
why companies learn about customers so they can stay in touch with their current needs and wants
S Corporation
Expert Influence
downsizing
37. Loss of brand identity and the cannibalization of sales of other products in the product line
price elasticity
Stockholder (or Shareholder)
risks of product-line extensions
Affirmative Action
38. Operating expenses - such as office and administrative expenses - not directly associated with creating or marketing a good or a service
brand loyalty
general expenses
line organization
Recession
39. Organization's statement of how it will achieve its purpose in the environment in which it conducts business
Mission Statement
Functional Strategy
Natural monopoly
break-even analysis
40. Business owned and usually operated by one person who is responsible for all its debts
management by objectives (MBO)
Purchasing Power Party
Joint Venture
Sole Proprietership
41. Objective that a business hopes and plans to achieve
Goal
brand
advertising approach
rebates
42. A phase marked by a prolonged period of high unemployment - weak sales of goods and services - and business failure
Depression
Goods Operations (Goods Production)
Goal
skim pricing
43. Ratios that measure the overall financial performance of a firm- include return on sales - return on investment - and earnings per share
profitability ratios
Manufacturer
customer service
Divestiture
44. Delegating more power to employees
3 Economic Role
Chief Executive Officer (CEO)
empowerment
geodemographics
45. Group of individuals working together to achieve shared job-related goals - such as higher pay - shorter working hours - more job security - greater benefits - or better working conditions
Service Business
Theory Z
Labor Union
revenues
46. Manager responsible for a firm's overall performance and effectiveness
Goods Operations (Goods Production)
cause-related marketing
Small Business Administration (SBA)
Top Manager
47. Statement or document that defines the direction and scope of the promotional activities that a company will use to meet its marketing objectives
Convenience Good/Convenience Service
promotional strategy
how companies learn about customer
Custom Manufacturing
48. The union of two corporations to form a new corporation
accrual basis
mission statement
Merger
Democratic Leadership Style
49. Media: networks - audience: potential buyers - intensity: passive/active - purpose: inform - persuade - remind
delegate the task
Decision Making
stages of product development
social media approach
50. A business that grows products or takes raw material from nature
Three reasons nations trade
Extractor
financial management
price