SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Business Fundamentals
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Advertising that seeks to create goodwill and to build a desired image for a company rather than to sell specific products
Decision-Making Skills
Business Plan
institutional advertising
grand strategies
2. 1. 5 C's (customer - company - competitors - collaborators - context) 2. market segmentation - selection of target market - product/service positioning 3. product attributes - pricing parts - promotion - placement 4. recruit customer - reta
advertising approach
calendar year
schematic of marketing process
product
3. The price of your nation's currency is in terms of another nation's currency
Out-sourcing
Exchange Rate
telemarketing
Joint Venture
4. Business costs that remain constant regardless of the number of units produced
Privatization
Export
fixed costs
Prosperity
5. Agreement to gradually eliminate tariffs and other trade barriers among the United States - Canada - and Mexico
accrual basis
Short-range or operational planning
communication mix
North American Free Trade Agreement (NAFTA)
6. Vying among businesses for the same resources or customers
Purpose of Strategic Planning
primary factors of market segmentation
Competition
Labor Union
7. Employee hired on something other than a full-time basis to supplement an organization's permanent workforce
stages in the life cycle of a product
positive reinforcement
telemarketing
Contingent Worker
8. Something that the employee dislikes is taken away
accounts receivable turnover ratio
Small Business Administration (SBA)
Expert Influence
negative reinforcement
9. Intermediary who sells products to other businesses for resale to final consumers
Merger
equity financing
generic products
Wholesaler
10. Mix of people in organizations in terms of essential/demographic status
Workplace Diversity
assets
Universal Product Codes
Accountability
11. Charging a high price for a new product during the introductory stage and lowering the price later
skim pricing
marketing concept
Delegation
marketing
12. Media: networks - audience: potential buyers - intensity: passive/active - purpose: inform - persuade - remind
Intellectual Property
social media approach
return on equity ratio
Monopoly
13. Free or bargain-priced items offered to encourage customers to buy a product
Monopolistic Competition
cash basis
grand strategies
premiums
14. Business costs that increase with the number of units produced
Business (or Competitive) Strategy
Marketer
database marketing
variable costs
15. The process of analyzing and adjusting the basic financial plan to correct for forecasted events that do not materialize
Tactical Management
Leading
financial control
Custom Manufacturing
16. Extends 3 to 5 years into the future. Begins with in-depth analysis of internal environment's strengths and weaknesses. Reviews external opportunities and threats so realistic goals can be set
Gross National Product (GNP)
place marketing
Wheeler-Lea Act of 1938
Long-range or strategic planning
17. Unwelcome sexual advances in the workplace
S Corporation
middle management
Sexual Harassment
activity ratios
18. Marketing approach in which firms first ask permission to deliver messages to an audience and then promise to restrict their communication efforts to those subject areas in which audience members have expressed interest
General (Active) Partner
permission-based marketing
Organizational Chart
Laws
19. Wide range of events and activities (including coupons - rebates - contests - in-store demonstrations - free samples - trade shows - and point-of-purchase displays) designed to stimulate interest in a product
widgets
sales promotion
coupons
profitability ratios
20. Approach to business management that stresses customer needs and wants - seeks long-term profitability - and integrates marketing with other functional units within the organization
Affirmative Action
S Corporation
private brands
marketing concept
21. Profit earned or loss incurred by a firm - determined by subtracting expenses from revenues; also called the bottom line
marketing research
growth strategies
net income
Labor Union
22. Single year; A method of financial statement analysis in which each entry for each of the three major categories of accounts (assets - liabilities and equities) in a balance sheet is represented as a proportion of the total account; income statement
long-term liabilities
Centralized Organization
vertical analysis
brand equity
23. An extra amount of time granted to a party to make a payment
exchange process
Small Business Administration (SBA)
trademarks
Extension
24. Systematic examination of a company's accounting system to determine whether its financial reports reliably represent its operations
Intellectual Property
Audit
World Trade Organization (WTO)
balance sheet
25. Arises when group members recognize that the leader has special expertise in the area
Recession
Expert Influence
vertical analysis
Unethical Behavior
26. Under the Americans with Disabilities Act - companies cannot fire or refuse to hire people because of...
certain disabilities and illnesses
marketing
promotional strategy
possession utility
27. The way you live as measure by the kinds and quality of goods and services you can afford
ways to expand a product line
Matrix Structures
Standard of Living
Common Law
28. Examining your current marketing situation - assessing your opportunities and setting your objectives - and developing your market strategy
steps in the strategic marketing planning process
public relations approach
news conference
depreciation
29. Gathering of media representatives at which companies announce new information; also called a press conference or press briefing
types of utility
news conference
delegate the task
Long-range or strategic planning
30. The ability to carry out a task
Privatization
authority
Extractor
Maslow's hierarchy of needs
31. Legal principal holding investors liable for a firm's debts only to the limits of their personal investments in it
return on equity ratio
Limited Liability
place marketing
Service Operations (Service Production)
32. Accounting method in which revenue is recorded when payment is received and expense is recorded when cash is paid
Copyright
cash basis
Limited Partner
market share
33. Organization's statement of how it will achieve its purpose in the environment in which it conducts business
Mission Statement
Swot Analysis
contract
selling expenses
34. Economy in which individuals control production and allocation decisions through supply and demand
form utility
Market economy
Extension
reminder advertising
35. Loss of brand identity and the cannibalization of sales of other products in the product line
Service Business
risks of product-line extensions
place utility
Common Law
36. Measures income earned on owners' investment - formula: Net income/total owners' equity
product line
return on equity ratio
brand mark
types of utility
37. Operating expenses - such as office and administrative expenses - not directly associated with creating or marketing a good or a service
market share
Import
brand extension
general expenses
38. Roles of shareholders - directors - and other managers in corporate decision making and accountability
word of mouth
Decentralized Organization
Corporate Governance
Venture Capital Company
39. Process of planning - organizing - leading and controlling an organization's resources to achieve its goals
accounts payable
advertising approach
Management
brand
40. Promotional strategy that stimulates consumer demand - which then exerts pressure on wholesalers and retailers to carry a product
Wheeler-Lea Act of 1938
Accountability
pull strategy
Planning
41. Ratio between net income after taxes and net sales; also known as profit margin
Democratic Leadership Style
distribution channels
return on sales
demographics
42. Computer system that supports managers by providing information- reports - schedules - plans and budgets- that can be used for making decisions
Market economy
Top Manager
Management Information System (MIS)
cognitive dissonance
43. Is the way in which tasks in an organization are divided into separate jobs. - Also known as division of labor - Assembly line worker.
Organizational Chart
social commerce
pull strategy
Work Specialization
44. ____ help focus attention on what is important and are broader statements than objectives. More quantitative the ____ - the more likely its achievement is to receive attention and less likely it is to be distorted. The end or outcome to be accomplis
break-even point
Goals
social commerce
telemarketing
45. Mechanism for exchange between buyers and sellers of a particular good or service
product mix
news release
Market
grand strategies
46. The value that a company has built up in a brand
loss-leader pricing
Public Goods
brand equity
Monopoly
47. Media: person to person - telephone - web; audience: small groups; intensity: high; purpose: inform - persuade
Middle Manager
personal sales approach
Privatization
general expenses
48. profitability - liquidity - activities - and leverage/debt
limitations of marketing research
types of financial ratios
general expenses
Prime Rate
49. Product development stage in which a product is sold on a limited basis - a trial introduction
test marketing
Export
demographics
Universal Product Codes
50. Agreement to produce and market another company's product in exchange for a royalty or fee
license
Publicly Held (or Public) Corporation
Reward Influence
current assets