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Test your basic knowledge |
Business Fundamentals
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Identification and marketing of a social issues - cause - or idea to selected target markets
cause-related marketing
Physical Distribution
Benefits
cash basis
2. Protects art and literary work - give authors exclusive right to publish - sell and reproduce their work
cause-related marketing
Purpose of Strategic Planning
Copyright
Short-range or operational planning
3. Operating expenses - such as office and administrative expenses - not directly associated with creating or marketing a good or a service
theory x
Officers
stages in the life cycle of a product
general expenses
4. The process in which managers and their employees jointly set objectives for the employees - periodically evaluate performance - and reward according to the results
management by objectives (MBO)
North American Free Trade Agreement (NAFTA)
Accountability
First-Line Manager
5. Markets focus on increasing the product's market share
growth stage
Unemployment
direct mail
Franchise
6. A period where demand begins to decrease - businesses lower production of goods and services - unemployment begins to rise - and GDP growth slows for two or more quarters
Recession
forecasting
current assets
debit
7. The state of being certain that adverse effects will not be caused by some agent under defined conditions
Chain of Command
Safety
Imperfect Competition
decline stage
8. Process by which the world is becoming a single interdependent system
Imperfect Competition
Globalization
Strategy
fiscal year
9. Business with two or more owners who share in both the operation of the firm and the financial responsibility for its debts
contract
General Partnership
Organizational Stakeholders
maturity stage
10. Ratios that measure the effectiveness of the firm's use of its resources
Gross Domestic Product (GDP)
Exchange Rate
Chain of Command
activity ratios
11. Small software programs that provide part of the functionality of a website
widgets
customer buying behavior
Sarbanes-Oxley Act of 2002 (Sarbox)
budget
12. Deliver quality products - and provide effective customer service; keeps customers satisfied and helps retain long-term loyalty
Contingent Worker
why companies learn about customers so they can stay in touch with their current needs and wants
Business Ethics
form utility
13. Cost-based pricing - price-based pricing - optimal pricing - skim pricing - penetration pricing - loss-leader pricing - auction pricing
common pricing strategies
Human Resource Management (HRM)
Retrenchment
Environmental Analysis
14. Larger visual and multimedia ads that appear on websites
Wholesaler
online display advertising
Chain of Command
price
15. Identification and analysis of organizational strengths and weaknesses and environmental opportunities and threats as part of strategy formulation
loss-leader
Bankruptcy
Long-Term Goal
Swot Analysis
16. Utilitarianism: outcome oriented - focuses on the consequences of an action - not on the nature of the action itself or on any set of preestablished moral values or religious beliefs.
place marketing
corporate strategies
contingency plans
Outcome-based ethics
17. Roles of shareholders - directors - and other managers in corporate decision making and accountability
Chief Executive Officer (CEO)
Procedure
Corporate Governance
Planning
18. Management process of determining what an organization needs to do and how best to get it done
Herzberg's two-factor theory
fixed costs
Quality
Planning
19. Marketing approach in which firms first ask permission to deliver messages to an audience and then promise to restrict their communication efforts to those subject areas in which audience members have expressed interest
Labor Productivity
Goods Operations (Goods Production)
place utility
permission-based marketing
20. Court-granted permission for a company to not pay some or all debts
relationship marketing
categories of customer communication
Bankruptcy
Monopolistic Competition
21. The combined use of tactical and strategic management
Goals
Organizing
accounts receivable
Mixed Management
22. The union of two corporations to form a new corporation
Short-Term Goal
geographics
Merger
cash basis
23. Strategy of coordinating and integrating all communications and promotional efforts with customers to ensure greater efficiency and effectiveness
Limited Liability Corporation (LLC)
integrated marketing communications
Laws
job rotation
24. Customer value created by converting raw materials and other inputs into finished goods and services
marketable securities
form utility
Corporate Governance
decline stage
25. Brief statement or video program released to the press announcing new products - management changes - sales performance - and other potential news items
Standard of living
penetration pricing
management by objectives (MBO)
news release
26. Expensive - rarely purchased good or service
Organizational Stakeholders
Specialty Good/Specialty Service
budget
vertical analysis
27. Specification of the jobs to be done within an organization and the ways in which they relate to one another
Extension
Organizational Structure
generic products
First-Line Manager
28. Good or service used as the basis of commerce
social commerce
break-even point equation
point-of-purchase display
product
29. A series of related products offered by a firm
skim pricing
specialty advertising
product line
product advertising
30. Behavior that does not conform to generally accepted social norms concerning beneficial and harmful actions
assets
functional strategies
Maslow's hierarchy of needs
Unethical Behavior
31. Assets retained for long-term use - such as land - buildings - machinery - and equipment; also referred to as property - plant - and equipment
psychographics
owner's equity equation
fixed assets
Purchasing Power Party
32. Loss of brand identity and the cannibalization of sales of other products in the product line
advertising approach
Operations (Production) Management
risks of product-line extensions
institutional advertising
33. Costs created in the process of generating revenues
social media
Competition
earnings per share
expenses
34. Provides protection for the product - makes products easier to display - and attracts attention
consumer market
exchange process
function of packaging
Insider Trading
35. A measure of the sensitivity of demand to changes in price
price elasticity
Supply Chain (Value Chain)
unity of command
risks of product-line extensions
36. Discount offered by producers to wholesalers and retailers
ratio analysis
financial plan
trade allowance
Mass Production
37. Worker - consumer - citizen Consumers vote in favor of goods and services; Worker productivity is important for a nations advancement; Citizens join with other citizens in making some economical decision for the good of the community
Decision-Making Skills
line organization
3 Economic Role
theory y
38. The delivery of marketing messages to people who are not aware that they are being marketing to; these messages can be delivered by either acquaintances or strangers - depending on the technique
Chain of Command
close the books
Marketer
stealth marketing
39. Codified rules of behavior enforced by society
Laws
premiums
Strategy
Unethical Behavior
40. Media: tv - radio - internet - print; audience: broad - intensity: passive - purpose: inform - persuade
advertising approach
limitations of marketing research
marketable securities
generic products
41. Creating a flatter organization structure normally cutting out middle management
Business (or Competitive) Strategy
downsizing
Insider Trading
market segmentation
42. Compensation other than wages and salaries
stealth marketing
Patent
Benefits
operating expenses
43. Process of planning and executing the conception - pricing - promotion - and distribution of ideas - goods - and services to create and maintain relationships
cause-related marketing
marketing
Operations (Production) Management
activity ratios
44. Media: mail - telephone - internet - audience: target potential buyers - intensity: passive - purpose: persuade
direct marketing approach
calendar year
direct marketing
Maslow's hierarchy of needs
45. Internal descriptors such as attitudes - interests - values - behaviors - and habits
Convenience Good/Convenience Service
psychographics
corporate strategies
exchange process
46. Leaders need vision that is realistic and feasible. The strategic vision should be clear - cohesive - consistent and flexible. Includes analysis of the agency's internal and external environments (strengths - weaknesses - opportunities - and thr
Purpose of Strategic Planning
corporate strategies
Long-Term Goal
Prime Rate
47. Media: person to person - telephone - web; audience: small groups; intensity: high; purpose: inform - persuade
Limited Partnership
personal sales approach
Crisis Management
positioning
48. Bar codes on product packages that provide information read by optical scanners
credit
5 C's
Universal Product Codes
expenses
49. Business costs that increase with the number of units produced
cause-related marketing
Strategy
Limited Liability Corporation (LLC)
variable costs
50. Intermediary who sells products to other businesses for resale to final consumers
integrated marketing communications
Restructuring
Crisis Management
Wholesaler