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Test your basic knowledge |
Business Fundamentals
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A firm's portion of the total sales in a market
market share
limitations of marketing research
Laws
double-entry bookkeeping
2. Brand awareness - brand preference - brand insistence
demographics
levels of brand loyalty
limitations of marketing research
debt-to-equity ratio
3. Costs created in the process of generating revenues
double-entry bookkeeping
Tall Organizational Structure
quick ratio
expenses
4. Behavior exhibited by consumers as they consider - select - and purchase goods and services
place utility
Standard of living
customer buying behavior
direct mail
5. Court-granted permission for a company to not pay some or all debts
Standard of living
Bankruptcy
Service Operations (Service Production)
long-term liabilities
6. Difference between a person's actual state and his or her ideal state; provides the basic motivation to make a purchase
need
empowerment
Retailer
types of utility
7. Electronic media that invite participation by the general public
social media
long-term liabilities
Monopoly
media
8. Systems for moving goods and services from producers to customers; also known as marketing channels
Matrix Structures
current ratio
working capital
distribution channels
9. Law created by consistitution(s) or by federal - state - or local legislative acts
Statutory Law
social commerce
Quality Control
brand mark
10. Process of building - maintaining - and using customer databases for the purpose of contacting customers and transacting business
Goals
fixed costs
database marketing
schematic of marketing process
11. Agreement to produce and market another company's product in exchange for a royalty or fee
middle management
license
capital investments
national brands
12. Business owned and usually operated by one person who is responsible for all its debts
break-even analysis
Sole Proprietership
market share
earnings per share
13. A short - specific written statement of the reason a business exists and what it wants to achieve.
transaction
Limited Liability
utility
mission statement
14. External statistical descriptors such as age - income - gender - and profession
utility
Decision Making
demographics
grand strategies
15. The processes and behaviors used by someone - such as a manager - to motivate - inspire - and influence the behaviors of others
Leadership
price elasticity
Tall Organizational Structure
Unethical Behavior
16. Computer system that supports managers by providing information- reports - schedules - plans and budgets- that can be used for making decisions
Leadership Style
Labor Productivity
Management Information System (MIS)
loss-leader pricing
17. The way you live as measure by the kinds and quality of goods and services you can afford
Business Ethics
Multinational (or Transnational) Corporation
Industrial Goods
Standard of Living
18. Statement of a firm's financial position on a particular date; also known as a statement of financial position
Crisis Management
brand managers
co-branding
balance sheet
19. Strategies developed and implemented by managers in marketing - operations - human resources - finance - and other departments
search advertising
Maslow's hierarchy of needs
functional strategies
Franchise
20. Extends 3 to 5 years into the future. Begins with in-depth analysis of internal environment's strengths and weaknesses. Reviews external opportunities and threats so realistic goals can be set
Monopolistic Competition
Long-range or strategic planning
rebates
laissez-faire Leadership style
21. Informal work groups can affect ____.
Decision Making
financial management
Safety
productivity - the success of the managers - and the morale of the other employees
22. Market structure that does not meet all conditions of perfect competition - three catagories: monopolistic - oligopoly & monopoly
grand strategies
Imperfect Competition
Limited Partnership
function of packaging
23. A series of related products offered by a firm
Corporate Bond
product line
Maslow's hierarchy of needs
Franchise
24. Organization for economic - social - and security cooperation among European nations
empowerment
organization behavior modification
European Union (EU)
brand
25. Efforts a company makes to satisfy its customers to help them realize the greatest possible value from the products they are purchasing
customer service
revenues
marketable securities
fringe benefit
26. Elimination of rules that restrict business activity
demographics
Deregulation
types of utility
Organizational Chart
27. Marketers try to extend the life of the product by highlighting improvements or by repackaging the product in different sizes
maturity stage
return on equity ratio
permission-based marketing
inside board members
28. Customer value created when someone takes ownership of a product
trade allowance
Ethics
possession utility
selling expenses
29. Cost of producing or acquiring a company's products for sale during a given period
equity financing
cost of goods sold
Monopoly
middle management
30. A period during which aggregate output - as measured by GDP - declines
activity ratios
Top Manager
Recession
how companies learn about customer
31. Customer value created by converting raw materials and other inputs into finished goods and services
Work Specialization
form utility
net income
Chain of Command
32. Using relative information to predict how many jobs will be needed
auction
possession utility
Corporate Strategy
forecasting
33. The way a manager teats and directs employees
Audit
Service Business
Leadership Style
Demand
34. Act of obtaining a desired object or services from another party by offering something of value in return
Leadership
exchange process
debt-to-equity ratio
direct marketing approach
35. Sales-promotion efforts aimed at inducing distributors or retails to push a producer's products
limitations of marketing research
trade promotions
Physical Distribution
Laws
36. Degree to which customers continue to buy from a particular retailer or buy the products of a particular manufacturer or service provider
Crisis Management
Gross National Product (GNP)
levels of brand loyalty
customer loyalty
37. Media: tv - radio - internet - print; audience: broad - intensity: passive - purpose: inform - persuade
owner's equity equation
advertising approach
brand mark
private brands
38. Categorization of customers according to their geographical location
Nepotism
Safety
stealth marketing
geographic segmentation
39. Intermediary who sells products directly to consumers
marketing strategy
Marketing
Retrenchment
Retailer
40. One seller of a product - denies people competition and is against the law (They can typically raise prices)
Monopoly
working capital
Monopolistic competition
North American Free Trade Agreement (NAFTA)
41. Activities needed to move a product efficiently from manufacturer to consumer
Physical Distribution
Three reasons nations trade
price based pricing
Socialism
42. Media: mail - telephone - internet - audience: target potential buyers - intensity: passive - purpose: persuade
Middle Manager
direct marketing approach
contingency plans
fringe benefit
43. Start with the cost of producing a good or a service and then add a markup to the cost of the product to produce a product
institutional advertising
demographics
cost based pricing
line organization
44. Products having nonphysical features - such as information - expertise - or an activity that can be purchased
demographics
Services
geographic segmentation
Middle Manager
45. Planned economic system in which the government owns and operates only selected major sources of production
Chief Executive Officer (CEO)
debt ratios
Socialism
Identity Influence
46. The collection and analysis of information for making marketing decisions
trade allowance
marketing research
net income
Top Manager
47. Measure how well a company is managing assets; two types inventory turnover and accounts receivable turnover
inventory turnover ratio
Extractor
activity ratios
Middle Manager
48. Categorization of customers according to their relationship with products or response to product characteristics
target markets
debt ratios
behavioral segmentation
accrual basis
49. Product that is dissimilar from those of competitors but than can fulfill the same need
private brands
return on investment
Substitute Product
Authority
50. Managers and workers cooperating as a team
Democratic Leadership Style
Swot Analysis
owner's equity
line organization