SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Business Fundamentals
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Non-fluctuating rate that banks use to offer short-term loans of high dollar amounts made up of several interest rates
national brands
word of mouth
Prime Rate
trade allowance
2. Sales volume at a given price that will cover all of a company's costs
break-even point
Variance
premiums
budget
3. Measure how well a company is managing assets; two types inventory turnover and accounts receivable turnover
geographic segmentation
activity ratios
grand strategies
Identity Influence
4. Brands that have been given legal protection so that their owners have exclusive rights to their use
product line
trademarks
double-entry bookkeeping
brand managers
5. Formal agreement to set prices. Sometimes illegal - but is typically secretive
Collusion
Retrenchment
penetration pricing
social commerce
6. Informal work groups can affect ____.
gross profit
Purpose of Strategic Planning
productivity - the success of the managers - and the morale of the other employees
form utility
7. A period where demand begins to decrease - businesses lower production of goods and services - unemployment begins to rise - and GDP growth slows for two or more quarters
Publicly Held (or Public) Corporation
Recession
sales promotion approach
Natural monopoly
8. Amount remaining when the cost of goods sold is deducted from net sales; also known as gross margin
Outsourcing
Joint Venture
gross profit
sales promotion approach
9. Accounting method in which revenue is recorded when payment is received and expense is recorded when cash is paid
negative reinforcement
Benefits
growth through direction state
cash basis
10. Large-scale production and distribution of a product
commercialization
Extractor
social media approach
marketing research
11. S- strengths W- weaknesses O- opportunities T- threats - strengths and weaknesses are internal factors of the company; opportunities and threats are external factors towards the company
SWOT analysis
return on sales
Consumer Goods
Monopoly
12. Something produced by the intellect or mind that has commercial value
Organizational Chart
Supply Chain (Value Chain)
inventory turnover ratio
Intellectual Property
13. Type of partnership consisting of limited partners and a general (or active) partner
news conference
Limited Partnership
loss-leader pricing
Tall Organizational Structure
14. 12 month accounting period that begins on January 1 and ends on December 31
inside board members
calendar year
line organization
Middle Manager
15. An extra amount of time granted to a party to make a payment
Extension
common pricing strategies
European Union (EU)
institutional advertising
16. An increase in liabilities
fiscal year
advertising approach
Oligopoly
debit
17. Is the way in which tasks in an organization are divided into separate jobs. - Also known as division of labor - Assembly line worker.
Unlimited Liability
Safety
Work Specialization
skim pricing
18. ____ help focus attention on what is important and are broader statements than objectives. More quantitative the ____ - the more likely its achievement is to receive attention and less likely it is to be distorted. The end or outcome to be accomplis
Management
Leadership
Franchise
Goals
19. The willingness and ability of buyers to purchase a good or service
word of mouth
Demand
grand strategies
forecasting
20. profitability - liquidity - activities - and leverage/debt
types of financial ratios
geographic segmentation
Management
target markets
21. Partner who does not share in a firm's management and is liable for its debts only to the limits of said partner's investment
Deregulation
Limited Partner
product line
Sarbanes-Oxley Act of 2002 (Sarbox)
22. Characteristic of centralized companies with multiple layers of management
organization behavior modification
Tall Organizational Structure
news release
Service Business
23. By making changes in policies or resolving conflicts in the workplace - a manager is working within his or her ____.
decision-making role
Marketer
5 C's
Venture Capital Company
24. All the operating expenses associated with marketing goods or services
Export
Goal
selling expenses
why companies learn about customers so they can stay in touch with their current needs and wants
25. Process of planning and executing the conception - pricing - promotion - and distribution of ideas - goods - and services to create and maintain relationships
Committee and Team Authority
marketing
Officers
management by objectives (MBO)
26. Something that the employee dislikes is taken away
Prosperity
Capitalism
geographic segmentation
negative reinforcement
27. Physical products purchased by consumers for personal use
Consumer Goods
how companies learn about customer
persuasive advertising
online display advertising
28. Systems for moving goods and services from producers to customers; also known as marketing channels
Intellectual Property
statement of cash flows
distribution channels
Recovery
29. Cost-based pricing - price-based pricing - optimal pricing - skim pricing - penetration pricing - loss-leader pricing - auction pricing
Short-Term Goal
downsizing
accrual basis
common pricing strategies
30. Advertising or other display materials set up at retail locations to promote products to potential customers as they are making their purchase decisions
price based pricing
job rotation
Limited Liability Corporation (LLC)
point-of-purchase display
31. Authority granted to committees or teams involved in a firm's daily operations
a continuous-flow operating system
Workplace Diversity
accounts payable
Committee and Team Authority
32. Total value of all goods and services produced within a given period by a national economy through domestic factors of production
database marketing
test marketing
Gross Domestic Product (GDP)
Leadership
33. The willingness and ability of producers to offer a good or service for sale
accounts receivable
need
commercialization
Supply
34. Advertising that tries to sell specific goods or services - generally by describing features - benefits - and occasionally - price
ratio analysis
ways to expand a product line
Prime Rate
product advertising
35. Government agency charged with assisting small businesses - a govt agency that helps small business owners develop business plan and obtain financing and other support for their companies
direct mail
accrual basis
Small Business Administration (SBA)
Reward Influence
36. A series of related products offered by a firm
discount pricing
auction pricing
product line
Organizational Chart
37. Group of individuals working together to achieve shared job-related goals - such as higher pay - shorter working hours - more job security - greater benefits - or better working conditions
certain disabilities and illnesses
Labor Union
Labor Productivity
Quality Control
38. Amounts that are currently due to a company
Extractor
Span of Control
accounts receivable
customer service
39. The processes and behaviors used by someone - such as a manager - to motivate - inspire - and influence the behaviors of others
retained earnings
Leadership
Operations (Production) Management
Real GDP
40. In bookkeeping - an increase in assets
credit
mission statement
growth stage
introductory stage
41. Nonsales communication that businesses have with their various audiences
public relations
Functional Strategy
World Trade Organization (WTO)
Accountability
42. Individuals or households that buy goods and services for personal use
Inflation
consumer market
retained earnings
risks of product-line extensions
43. Managers who develop and implement a complete strategy and marketing program for specific products or brands
Identity Influence
brand managers
Common Law
Merger
44. A period during which aggregate output - as measured by GDP - declines
Recession
public relations
fringe benefit
market share
45. Measures income earned on owners' investment - formula: Net income/total owners' equity
Identity Influence
quality control circles
Supply Chain (Value Chain)
return on equity ratio
46. A name - term - sign - symbol - design or combination of those used to identify the products of a firm and competing products
brand
functional strategies
Decentralized Organization
Corporation
47. Filling caps in the market - extending the line to include new varieties of existing products - extending the brand to new product categories - and stretching the lien to include lower or higher priced items
Statutory Law
laissez-faire Leadership style
ways to expand a product line
Imperfect Competition
48. Organization in which a great deal of decision-making authority is delegated to levels of management at points below the top
commercialization
Decentralized Organization
Limited Liability Corporation (LLC)
3 Economic Role
49. A measure of the sensitivity of demand to changes in price
time utility
activity ratios
growth stage
price elasticity
50. Statement of beliefs and values that direct behavior - clear concise manner and included in staff handbooks and annual reports.
telemarketing
Philosophy
Centralized Organization
advertising