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Test your basic knowledge |
Business Fundamentals
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Profit earned or loss incurred by a firm - determined by subtracting expenses from revenues; also called the bottom line
financial control
Statutory Law
net income
risks of product-line extensions
2. Results from the leader's ability to give or withhold rewards
Reward Influence
Organizational Structure
Monopoly
relationship marketing
3. Process through which a manager allocates work to subordinates
why companies learn about customers so they can stay in touch with their current needs and wants
need
Delegation
Strategy
4. Statement of a firm's cash receipts and cash payments that presents information on its sources and uses of cash
Long-range or strategic planning
laissez-faire Leadership style
statement of cash flows
Statutory Law
5. Measure how well a company is managing assets; two types inventory turnover and accounts receivable turnover
activity ratios
S Corporation
promotion
Organizational Structure
6. An overall corporate strategy for growth - stability - or turnaround and retrenchment - or for some combination of these
balance sheet
grand strategies
Mission Statement
Officers
7. Skills in defining problems and selecting the best courses of action
fiscal year
Inflation
Decision-Making Skills
brand extension
8. Somethings needed by a community and provided by its government
Public Goods
growth stage
form utility
Labor Productivity
9. Within an organization essentially answers the question 'Who reports to whom?' - Specific flow of authority down through the levels of an organization's structure.
brand mark
inventory turnover ratio
social media approach
Chain of Command
10. Using promotion - product - distribution - and price to differentiate a good or service from those of competitors in the mind of the prospective buyer
Span of Control
positioning
debt financing
3 Economic Role
11. The ability to get others to accoplish tasks because of the position the leader holds
grand strategies
Position Influence
Pure Competition
Outsourcing
12. The ability to carry out a task
Retailer
common pricing strategies
authority
capital budgeting
13. Process of scanning the business environment for threats and opportunities
Environmental Analysis
wants
cost based pricing
theory y
14. The amount of money charged for a product or service
price
transaction
Business Cycle
World Trade Organization (WTO)
15. Because production occurs continuously throughout the year - the 3-M company can best be described as using ____.
Marketing
Specialty Good/Specialty Service
a continuous-flow operating system
Organizing
16. This law guards against false advertising.
types of utility
Wheeler-Lea Act of 1938
personal sales approach
Chief Executive Officer (CEO)
17. Occurs when widespread price increases occur throughout an economic system
Strategy
contract
Acquisition
Inflation
18. Strategies that deal with the most important aspects of the company's operations and provide overall direction for the company are known as ____.
corporate strategies
Theory Z
form utility
function of labels
19. Product made or grown abroad but sold domestically
Manufacturer
Import
balance sheet
Position Influence
20. Represents how many employees the manager is responsible for in the organization - Narrow spans of control allow managers to be much more hands-on with employees.
Span of Control
Identity Influence
place marketing
accounts receivable turnover ratio
21. The act of transferring net revenue and expense account balances to retained earnings for the period
Whistle Blower
close the books
Multinational (or Transnational) Corporation
Consumer Goods
22. A detailed series of related steps or tasks written to implement a policy is called a ____.
Procedure
accounts receivable
long-term liabilities
Organizational Stakeholders
23. Confusion results if a person reports to two people at once - according to ____.
unity of command
Bankruptcy
Human Resource Management (HRM)
opportunity cost
24. Developing and implementing a firm's financial plan - monitoring cash flow - decided how to create or use excess funds - budgeting for current and future expenditures - recommending specific investments - raising capital to finance the enterpris
grand strategies
Organization Chart
responsibilities of a financial manager
place utility
25. The benefit lost from the next best alternative; what you have to give up - to get what you want or need the most
Sole Proprietership
opportunity cost
Planning
Business (or Competitive) Strategy
26. Cost of goods sold = beginning inventory + net purchases - ending inventory
cost of goods sold equation
Joint Venture
benchmarking
market
27. A focus on developing and maintaining long-term relationships with customers - suppliers - and distribution partners for mutual benefit
capital investments
theory x
Industrial Goods
relationship marketing
28. Planned economic system in which the government owns and operates only selected major sources of production
commercialization
Socialism
sales promotion approach
word of mouth
29. Organization's methods for dealing with emergencies
Crisis Management
return on equity ratio
break-even analysis
wants
30. The quantity of a good that an average worker can produce in an hour
debt ratios
Price Fixing
pull strategy
Labor Productivity
31. Process of building - maintaining - and using customer databases for the purpose of contacting customers and transacting business
rebates
database marketing
General Partnership
Depression
32. The action of ensuring that operations produce products that meet specific quality standards
consumer market
brand
Quality Control
permission-based marketing
33. Internal descriptors such as attitudes - interests - values - behaviors - and habits
European Union (EU)
Theory Z
functional strategies
psychographics
34. Poor predictor of what will excite consumers in the future; sometimes ineffective because it is conducted in an artificial setting
function of labels
assume that all workers are content with their work
certain disabilities and illnesses
limitations of marketing research
35. ____ strategy is a plan to reverse negative trends in a company - such as the losses in sales.
rebates
Tall Organizational Structure
Retrenchment
fringe benefit
36. Sales promotion aimed at final consumers
product mix
consumer promotion
break-even point equation
Service Operations (Service Production)
37. Formal agreement to set prices. Sometimes illegal - but is typically secretive
penetration pricing
Collusion
function of labels
First-Line Manager
38. Online ads that are linked to search engine results or website content
dynamic pricing
Perfect competition
permission marketing
search advertising
39. Brief statement or video program released to the press announcing new products - management changes - sales performance - and other potential news items
Democratic Leadership Style
news release
stages in the life cycle of a product
penetration pricing
40. Filling caps in the market - extending the line to include new varieties of existing products - extending the brand to new product categories - and stretching the lien to include lower or higher priced items
Procedure
variable costs
push strategy
ways to expand a product line
41. Assets retained for long-term use - such as land - buildings - machinery - and equipment; also referred to as property - plant - and equipment
activity ratios
widgets
communication mix
fixed assets
42. Enactment of federal regulations to restore public trust in accounting practices by imposing new requirements on financial activities in publicly traded corporations
cash basis
Sarbanes-Oxley Act of 2002 (Sarbox)
Small Business Administration (SBA)
fixed assets
43. Assets = liabilities + owner's equity
news conference
test marketing
assets equation
categories of customer communication
44. Promotional strategy that stimulates consumer demand - which then exerts pressure on wholesalers and retailers to carry a product
Tactical Management
Industrial Goods
pull strategy
Service Business
45. Advertising that appears on various items such as coffee mugs - pens - and calendars - designed to help keep a company's name in front of customers
specialty advertising
Publicly Held (or Public) Corporation
psychographics
Convenience Good/Convenience Service
46. Measure of profitability calculated by divided net income after taxes by the average number of shares of common stock outstanding
Real GDP
Depression
Sole Proprietership
earnings per share
47. A leadership style where managers are less directive and involved employees in decision making
brand loyalty
national brands
Strategic Management
product mix
48. Computer system that supports managers by providing information- reports - schedules - plans and budgets- that can be used for making decisions
Management Information System (MIS)
cost of goods sold
telemarketing
Delegation
49. Strategy whereby a firm sells one or more of its business units
customer buying behavior
introductory stage
Business Cycle
Divestiture
50. Industry in which one company can most efficiently supply all needed goods or services
Natural monopoly
equity financing
cost based pricing
Deregulation