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Test your basic knowledge |
Business Fundamentals
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Measure of the time a company takes to turn its inventory into sales - calculated by divided cost of goods sold by the average value of inventory for a period
inventory turnover ratio
Service Operations (Service Production)
Universal Product Codes
variable costs
2. The action of ensuring that operations produce products that meet specific quality standards
retained earnings
Quality Control
Limited Liability
Insider Trading
3. The company founder is no longer solely responsible for all decision making during the ____.
growth through direction state
Short-range or operational planning
Supply
Industrial Goods
4. Arises when group members recognize that the leader has special expertise in the area
current assets
positive reinforcement
Imperfect Competition
Expert Influence
5. Takes the extractor's products or raw materials and changs the into a form that consumers can use
negative reinforcement
Business Plan
break-even analysis
Manufacturer
6. Rewarded for good performance; something the employee likes is praised
advertising approach
stages in the life cycle of a product
positive reinforcement
Inflation
7. Government agency charged with assisting small businesses - a govt agency that helps small business owners develop business plan and obtain financing and other support for their companies
Small Business Administration (SBA)
Nepotism
accounts receivable turnover ratio
liquidity ratios
8. Postsales reductions in price - must be applied for by the purchaser
Venture Capital Company
current ratio
marketing mix
rebates
9. Form of sexual harassment in which sexual favors are requested in return for job-related benefits
stages in the life cycle of a product
Whistle Blower
pull strategy
Quid Pro Quo Harassment
10. A governing plan for accomplishing goals and objectives. Explain how goals will be achieved. Define the general course and scope of activities. Serve as basis for future decisions - actions and help coordinate plans. Control performance - increase
Whistle Blower
Policy
time utility
horizontal analysis
11. Process of building - maintaining - and using customer databases for the purpose of contacting customers and transacting business
Decentralized Organization
auction
Multinational (or Transnational) Corporation
database marketing
12. Independent and well informed buyers and sellers of the exact same product (farmers markets)
Pure Competition
Officers
liabilities
Theory Z
13. Top manager who is responsible for the overall performance of a corporation
positive reinforcement
price elasticity
Chief Executive Officer (CEO)
auction
14. Product made or grown abroad but sold domestically
Wheeler-Lea Act of 1938
Divestiture
types of utility
Import
15. Reporting relationships within a company
customer loyalty
product mix
Chain of Command
management by objectives (MBO)
16. Method of combining geographical data with demographic data to develop profiles of neighborhood segments
accrual basis
Monopolistic Competition
geodemographics
Matrix Structures
17. Product development stage in which a product is sold on a limited basis - a trial introduction
growth strategies
test marketing
accounting equation
Reward Influence
18. Operating expenses - such as office and administrative expenses - not directly associated with creating or marketing a good or a service
liquidity ratios
trade allowance
Outcome-based ethics
general expenses
19. Ratios that measure a firm's ability to meet its short-term obligations when they are due - judged on the basis of working capital - current ratio - and quick ratio
online display advertising
Sexual Harassment
brand extension
liquidity ratios
20. Choosing one alternative from among several options
Decision Making
marketing concept
Audit
activity ratios
21. Enactment of federal regulations to restore public trust in accounting practices by imposing new requirements on financial activities in publicly traded corporations
authority
North American Free Trade Agreement (NAFTA)
Divestiture
Sarbanes-Oxley Act of 2002 (Sarbox)
22. External statistical descriptors such as age - income - gender - and profession
demographics
cognitive dissonance
Middle Manager
Reward Influence
23. Broad set of organizational plans for implementing the decisions made for achieving organizational goals
Top Manager
operating expenses
Strategy
Herzberg's two-factor theory
24. The total quantity and quality of goods and services people can purchase with the currency used in their economic system
Standard of living
Marketer
levels of brand loyalty
Joint Venture
25. Larger visual and multimedia ads that appear on websites
Supply Chain (Value Chain)
Management
online display advertising
contingency plans
26. Top management team of a corporation
capital budgeting
fiscal year
Oligopoly
Officers
27. Behavior exhibited by consumers as they consider - select - and purchase goods and services
Natural monopoly
customer buying behavior
Tactical Management
downsizing
28. Organization for economic - social - and security cooperation among European nations
European Union (EU)
Democratic Leadership Style
Chief Executive Officer (CEO)
Supply
29. All costs of operation that are not included under cost of goods sold
Business (or Competitive) Strategy
financial plan
brand loyalty
operating expenses
30. Managers and workers cooperating as a team
Democratic Leadership Style
negative reinforcement
Position Influence
Reward Influence
31. Law made by the authority of administrative agencies
Regulatory (Administrative) Law
word of mouth
customer buying behavior
Quid Pro Quo Harassment
32. Agreement to produce and market another company's product in exchange for a royalty or fee
reminder advertising
Natural monopoly
Globalization
license
33. The four key elements of marketing strategy: product - price - distribution - and promotion
permission-based marketing
Hostile Work Environment
Philosophy
marketing mix
34. Business costs that increase with the number of units produced
Operations (Production) Management
variable costs
budget
factors that influence pricing decisions
35. Internal descriptors such as attitudes - interests - values - behaviors - and habits
Venture Capital Company
psychographics
Depression
coupons
36. Product that is dissimilar from those of competitors but than can fulfill the same need
Substitute Product
Span of Control
expenses
Specialty Good/Specialty Service
37. Current assets minus current liabilities
consumer market
working capital
owner's equity
widgets
38. Brands that carry the label of a retailer or a wholesaler rather than a manufacturer
private brands
co-branding
current assets
Workplace Diversity
39. Media: news release; audience: broad - intensity: passive - active; purpose: inform
liquidity ratios
accounts receivable
Out-sourcing
public relations approach
40. The process of examining an organization's current marketing situation - assessing opportunities and setting objectives - then developing a marketing strategy to reach those objectives
strategic marketing planning
current assets
Top Manager
Extension
41. Selling or supporting the sales process over the telephone
ways to expand a product line
Theory Z
gross profit
telemarketing
42. Planned economic system in which the government owns and operates only selected major sources of production
Affirmative Action
laissez-faire Leadership style
Variance
Socialism
43. Help identify and distinguish the product - provide information about the product such as ingredients - shelf life - operating procedures - and UPC codes which are used for scanning sales information and monitoring inventory and pricing
Monopolistic competition
downsizing
assets
function of labels
44. A form of collusion - agree to charge the same prices - usually higher than the price set by competition
authority
Middle Manager
Labor Productivity
Price Fixing
45. Management process of monotoring an organization's performance to ensure that it is meeting its goals
theory y
corporate strategies
long-term liabilities
Controlling
46. 12 month accounting period that begins on January 1 and ends on December 31
calendar year
liabilities
elements of a company's marketing mix
theory x
47. Products having nonphysical features - such as information - expertise - or an activity that can be purchased
retained earnings
Services
growth through direction state
Policy
48. Group of individuals working together to achieve shared job-related goals - such as higher pay - shorter working hours - more job security - greater benefits - or better working conditions
Labor Union
Theory Z
Procedure
Intellectual Property
49. Division of a diverse market into smaller - relatively homogeneous groups with similar needs - wants - and purchase behaviors
risks of product-line extensions
market segmentation
Chief Executive Officer (CEO)
public relations approach
50. The level of joblessness among people actively seeking work in an economic system
Convenience Good/Convenience Service
direct mail
target markets
Unemployment