SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Business Fundamentals
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Continually adjusting prices to reflect changes in supply and demand
dynamic pricing
Strategic Management
Copyright
Organizational Stakeholders
2. Good or service used as the basis of commerce
generic products
product
direct marketing approach
double-entry bookkeeping
3. This level of management includes department heads and district sales managers.
Workplace Diversity
test marketing
middle management
liabilities
4. Product made or grown abroad but sold domestically
Wheeler-Lea Act of 1938
responsibilities of a financial manager
Import
demographics
5. Under the Americans with Disabilities Act - companies cannot fire or refuse to hire people because of...
Market economy
Organizing
Herzberg's two-factor theory
certain disabilities and illnesses
6. Strategy by which managers in specific areas decide how best to achieve corporate goals through productivity
merger
Goals
Functional Strategy
Labor Productivity
7. Delegating more power to employees
Physical Distribution
Long-Term Goal
Theory Z
empowerment
8. Use of quantitative measures to evaluate a firm's financial performance - compares two elements from the same year's financial figures; computed by divided one element of a financial statement by another
ratio analysis
product
public relations
Middle Manager
9. Expensive - rarely purchased good or service
selling expenses
Organizational Chart
Specialty Good/Specialty Service
Natural monopoly
10. A firm's portion of the total sales in a market
market share
accrual basis
possession utility
Retailer
11. Costs created in the process of generating revenues
price
expenses
ratio analysis
brand names
12. Method of calculating the minimum volume of sales needed at a given price to cover all costs
break-even analysis
return on equity ratio
Identity Influence
Herzberg's two-factor theory
13. Brands that carry the label of a retailer or a wholesaler rather than a manufacturer
World Trade Organization (WTO)
forecasting
contract
private brands
14. Media: tv - radio - internet - print; audience: broad - intensity: passive - purpose: inform - persuade
personal sales approach
advertising approach
financial management
management by objectives (MBO)
15. Physical products purchased by consumers for personal use
Consumer Goods
point-of-purchase display
customer loyalty
World Trade Organization (WTO)
16. The act of transferring net revenue and expense account balances to retained earnings for the period
organization behavior modification
Depression
close the books
Laws
17. Degree to which customers continue to buy from a particular retailer or buy the products of a particular manufacturer or service provider
Extractor
sales promotion approach
variable costs
customer loyalty
18. Helps companies set goals - develop new products - segment markets - plan future marketing programs - evaluate the effectiveness of a marketing program - keep an eye on competition - and measure customer satisfaction
marketing research
assume that all workers are content with their work
skim pricing
specialty advertising
19. Strategic alliance in which the collaboration involves joint ownership of the new venture
how companies learn about customer
Joint Venture
Short-range or operational planning
Human Resource Management (HRM)
20. Using relative information to predict how many jobs will be needed
loss-leader pricing
penetration pricing
it produces the greatest amount of good for the greatest number
forecasting
21. Law made by the authority of administrative agencies
Crisis Management
authority
time utility
Regulatory (Administrative) Law
22. Obtain goods they cannot produce - reflect comparative advantage - and create jobs
Three reasons nations trade
Perfect competition
selling expenses
loss-leader pricing
23. Organization's methods for dealing with emergencies
laissez-faire Leadership style
Market
Crisis Management
Corporate Bond
24. Changes the form of material so they can be consumed or used to manufacture other products
Private enterprise
Bankruptcy
Processing
Market economy
25. Cost-based pricing - price-based pricing - optimal pricing - skim pricing - penetration pricing - loss-leader pricing - auction pricing
common pricing strategies
utility
Monopolistic competition
theory x
26. The various appliances and devices for creating - storing - exchanging - and using information in diverse modes - including visual images - voice - multimedia - and business data
Standard of living
brand names
Information Technology (IT)
Closely Held (or Private) Corporation
27. Unwelcome sexual advances in the workplace
Sexual Harassment
accounting equation
product line
Herzberg's two-factor theory
28. The level of joblessness among people actively seeking work in an economic system
Privatization
Standard of living
current liabilities
Unemployment
29. One seller of a product - denies people competition and is against the law (They can typically raise prices)
Monopoly
brand mark
Sexual Harassment
customer service
30. The amount of money charged for a product or service
steps in the strategic marketing planning process
price
product line
accounts receivable
31. Management theory incorporating Japanese emphasis on collective decision making and concern for employees with American emphasis on individual responsibility is ____.
inside board members
Physical Distribution
accounts receivable
Theory Z
32. Brief statement or video program released to the press announcing new products - management changes - sales performance - and other potential news items
Sarbanes-Oxley Act of 2002 (Sarbox)
theory y
Long-Term Goal
news release
33. Media: person to person - telephone - web; audience: small groups; intensity: high; purpose: inform - persuade
personal sales approach
Mass Production
brand equity
Gross Domestic Product (GDP)
34. Cost of producing or acquiring a company's products for sale during a given period
current ratio
cost of goods sold
permission marketing
cause-related marketing
35. Stocks - bonds - and other investments that can be turned into cash quickly
marketable securities
brand
distribution channels
3 Economic Role
36. Market or industry characterized by numerous small firms producing an identical product
capital budgeting
public relations
Perfect competition
opportunity cost
37. Independent and well informed buyers and sellers of the exact same product (farmers markets)
Pure Competition
possession utility
Herzberg's two-factor theory
Convenience Good/Convenience Service
38. Small software programs that provide part of the functionality of a website
Recession
Supply Chain (Value Chain)
organizational market
widgets
39. Personal communication between a seller and one or more potential buyers
Extractor
debt ratios
personal selling
Organizational Stakeholders
40. Positive reinforcement - negative reinforcement - punishment
search advertising
place utility
organization behavior modification
Expert Influence
41. The process of analyzing and adjusting the basic financial plan to correct for forecasted events that do not materialize
Capitalism
advertising approach
geodemographics
financial control
42. Form of nonstore retailing in which the telephone is used to sell directly to consumers
maturity stage
Quality
Standard of Living
Telemarketing
43. The creation and sharing of product-related information among customers and potential customers
current ratio
telemarketing
social commerce
Insider Trading
44. Diagram depicting a company's structure and showing employees where they fit into its operations
Organization Chart
fixed assets
Purchasing Power Party
marketing research
45. 12 month accounting period that begins on January 1 and ends on December 31
Demand
Extension
calendar year
brand equity
46. Corporation whose stock is held by only a few people and is not available for sale to the general public
Monopoly
Marketing
Closely Held (or Private) Corporation
decision-making role
47. Partnership between two or more companies to closely link their brand names together for a single product
co-branding
target markets
assets
Herzberg's two-factor theory
48. The delivery of marketing messages to people who are not aware that they are being marketing to; these messages can be delivered by either acquaintances or strangers - depending on the technique
auction pricing
Strategic Management
stealth marketing
Recovery
49. Division of a diverse market into smaller - relatively homogeneous groups with similar needs - wants - and purchase behaviors
market segmentation
profitability ratios
direct marketing approach
Retailer
50. Markets focus on increasing the product's market share
growth stage
accounts receivable turnover ratio
search advertising
Unemployment