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Test your basic knowledge |
Business Fundamentals
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Categorization of customers according to their relationship with products or response to product characteristics
Maslow's hierarchy of needs
inside board members
premiums
behavioral segmentation
2. Use a brand name on a variety of related products
family branding
Quality
growth strategies
Mixed Management
3. The degree to which customers continue to purchase a specific brand
brand loyalty
product line
Recovery
negative reinforcement
4. The process of comparing an organization's products or services and processes with those of another companies
benchmarking
product life cycle
certain disabilities and illnesses
Nepotism
5. Rewarded for good performance; something the employee likes is praised
growth strategies
Regulatory (Administrative) Law
positive reinforcement
contingency plans
6. Efforts a company makes to satisfy its customers to help them realize the greatest possible value from the products they are purchasing
debit
Safety
customer service
psychographics
7. The creation and sharing of product-related information among customers and potential customers
capital investments
social commerce
brand managers
Universal Product Codes
8. Marketers focus on stimulating demand for the new product
social commerce
word of mouth
Span of Control
introductory stage
9. Help identify and distinguish the product - provide information about the product such as ingredients - shelf life - operating procedures - and UPC codes which are used for scanning sales information and monitoring inventory and pricing
Mass Production
Strategic Alliance
Inflation
function of labels
10. ____ help focus attention on what is important and are broader statements than objectives. More quantitative the ____ - the more likely its achievement is to receive attention and less likely it is to be distorted. The end or outcome to be accomplis
Tall Organizational Structure
marketing research
stages in the life cycle of a product
Goals
11. A period during which aggregate output - as measured by GDP - declines
Goods Operations (Goods Production)
time utility
Organizational Structure
Recession
12. Small groups in the same work area that have scheduled meetings about problems and how to fix them
quality control circles
Hostile Work Environment
Imperfect Competition
need
13. Mechanism for exchange between buyers and sellers of a particular good or service
accounts receivable
Market
profitability ratios
marketing research
14. The quantity of a good that an average worker can produce in an hour
Mass Production
Sexual Harassment
Labor Productivity
database marketing
15. A forecast of financial requirements and the financing sources to be used
financial plan
discount pricing
merger
Venture Capital Company
16. When organizations change raw materials into finished goods
form utility
Limited Liability
productivity - the success of the managers - and the morale of the other employees
advertising approach
17. Strategic alliance in which the collaboration involves joint ownership of the new venture
Joint Venture
point-of-purchase display
Flat Organizational Structure
consumer market
18. A business that grows products or takes raw material from nature
why companies learn about customers so they can stay in touch with their current needs and wants
Depression
geographics
Extractor
19. 12 month accounting period that begins on January 1 and ends on December 31
customer service
current liabilities
calendar year
Goal
20. Media: news release; audience: broad - intensity: passive - active; purpose: inform
permission marketing
Quality
public relations approach
behavioral segmentation
21. From of sexual harassment deriving from off-color jokes - lewd comments - and so forth
Hostile Work Environment
Export
customer buying behavior
limitations of marketing research
22. Beliefs about what is right or wrong and good or bad in actions that affect others
Ethics
decision-making role
opportunity cost
time utility
23. Charging a high price for a new product during the introductory stage and lowering the price later
skim pricing
factors that influence pricing decisions
advertising approach
authority
24. Ratios that measure the effectiveness of the firm's use of its resources
Sexual Harassment
Globalization
return on equity ratio
activity ratios
25. Sales promotion aimed at final consumers
Statutory Law
Business Cycle
benchmarking
consumer promotion
26. Managers and workers cooperating as a team
Reward Influence
Democratic Leadership Style
positioning
cost of goods sold equation
27. Direct communication other than personal sales contacts designed to effect a measurable response
direct marketing
Multinational (or Transnational) Corporation
Oligopoly
statement of cash flows
28. Way of recording financial transactions that requires two entries for every transaction so that the accounting equation is always kept in balance
double-entry bookkeeping
Quality Control
delegate the task
Collusion
29. A detailed series of related steps or tasks written to implement a policy is called a ____.
Procedure
Statutory Law
Position Influence
debt-to-total-assets ratio
30. Formal agreement to set prices. Sometimes illegal - but is typically secretive
Collusion
relationship marketing
Franchise
debt ratios
31. Organization for economic - social - and security cooperation among European nations
factors that influence pricing decisions
Labor Productivity
Socialism
European Union (EU)
32. Specific customer groups or segments to whom a company wants to sell a particular product
Human Resource Management (HRM)
Common Law
brand extension
target markets
33. Strategy by which managers in specific areas decide how best to achieve corporate goals through productivity
Laws
public relations
Mass Production
Functional Strategy
34. Claims against a firm's assets by creditors - such as banks and suppliers
Deregulation
liabilities
permission-based marketing
profitability ratios
35. Business owned and usually operated by one person who is responsible for all its debts
Export
Sole Proprietership
Workplace Diversity
accounts receivable turnover ratio
36. Business costs that increase with the number of units produced
variable costs
Procedure
persuasive advertising
Merger
37. Strategies developed and implemented by managers in marketing - operations - human resources - finance - and other departments
Tactical Management
family branding
functional strategies
brand extension
38. Media: discounts - coupons - rebates; audience: targeted; intensity: passive; purpose: persuade
database marketing
capital investments
auction
sales promotion approach
39. Bar codes on product packages that provide information read by optical scanners
Recovery
place utility
Universal Product Codes
Copyright
40. The price of your nation's currency is in terms of another nation's currency
integrated marketing communications
place marketing
Exchange Rate
benchmarking
41. By studying consumer buying behavior - conducting market research - and capturing and analyzing consumer data
how companies learn about customer
Decentralized Organization
Information Technology (IT)
objectives
42. Certificates that offer discounts on particular items and are redeemed at the time of purchase
assets equation
coupons
commercialization
Export
43. Government agency charged with assisting small businesses - a govt agency that helps small business owners develop business plan and obtain financing and other support for their companies
Specialty Good/Specialty Service
Small Business Administration (SBA)
premiums
management by objectives (MBO)
44. Promotional campaigns that send information only to those people who've specifically asked to receive it
permission marketing
Unlimited Liability
geodemographics
Business Plan
45. Obligations that fall due more than a year from the date of the balance sheet - Loans - leases - and bonds
long-term liabilities
marketing research
cognitive dissonance
World Trade Organization (WTO)
46. Once the desired price has been established - the firm focuses its energies on keeping costs at a level that will allow a healthy profit
common pricing strategies
credit
price based pricing
target markets
47. Customer value added by making a product available at a convenient time
Short-range or operational planning
Competition
permission-based marketing
time utility
48. Protects art and literary work - give authors exclusive right to publish - sell and reproduce their work
management by objectives (MBO)
Copyright
Short-Term Goal
Expert Influence
49. Legal principal holding investors liable for a firm's debts only to the limits of their personal investments in it
Supply
skim pricing
Environmental Analysis
Limited Liability
50. Is a drawing that represents every job in the organization and the formal reporting relationships between those jobs.
Chief Executive Officer (CEO)
Organizational Chart
Copyright
relationship marketing