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Test your basic knowledge |
Business Fundamentals
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. When a task is too time consuming for a manager to handle alone - he or she may ____.
push strategy
delegate the task
Contingent Worker
communication mix
2. Measure how well a company is managing assets; two types inventory turnover and accounts receivable turnover
activity ratios
Board of Directors
positioning
auction
3. The ability to carry out a task
brand extension
Span of Control
authority
Functional Strategy
4. Under the Americans with Disabilities Act - companies cannot fire or refuse to hire people because of...
certain disabilities and illnesses
Limited Partner
Services
Depression
5. Gross domestic product (GDP) adjusted to account for changes in currency values and price changes
Long-range or strategic planning
line organization
categories of customer communication
Real GDP
6. Process of planning and executing the conception - pricing - promotion - and distribution of ideas - goods - and services to create and maintain relationships
Standard of Living
need
balance sheet
marketing
7. The union of two corporations to form a new corporation
Merger
Wheeler-Lea Act of 1938
growth strategies
public relations approach
8. The act of transferring net revenue and expense account balances to retained earnings for the period
marketable securities
close the books
Quid Pro Quo Harassment
Export
9. Creating a flatter organization structure normally cutting out middle management
geographics
downsizing
Autocratic Leadership style
Corporate Governance
10. A detailed series of related steps or tasks written to implement a policy is called a ____.
product advertising
break-even point equation
Laws
Procedure
11. Customer value created when someone takes ownership of a product
5 C's
risks of product-line extensions
possession utility
permission marketing
12. Process by which the world is becoming a single interdependent system
variable costs
a continuous-flow operating system
Capitalism
Globalization
13. A statement of what is to be accomplished that is expressed in singular - specific - and measurable terms with a target date
Organizational Stakeholders
objectives
General (Active) Partner
Leadership Style
14. Process of scanning the business environment for threats and opportunities
Corporate Governance
sales promotion approach
social media
Environmental Analysis
15. Marketing efforts to attract people and organizations to a particular geographical area
place utility
customer loyalty
place marketing
Restructuring
16. A measure of the sensitivity of demand to changes in price
customer loyalty
price elasticity
Operations (Production) Management
Multinational (or Transnational) Corporation
17. Study of statistical characteristics of a population
marketing concept
contract
demographics
target markets
18. Roles of shareholders - directors - and other managers in corporate decision making and accountability
balance sheet
current assets
ways to expand a product line
Corporate Governance
19. Cost of producing or acquiring a company's products for sale during a given period
Organizational Stakeholders
categories of customer communication
authority
cost of goods sold
20. Portion of a brand that can be expressed orally - including letters - words - or numbers
operating expenses
maturity stage
brand names
premiums
21. Customer value added by making a product available in a convenient location
Regulatory (Administrative) Law
accounts receivable turnover ratio
Marketing
place utility
22. Activities producing tangible products such as radios - newspapers - buses and textbooks
Chain of Command
Goods Operations (Goods Production)
Management Information System (MIS)
brand equity
23. Obligations that must be next within a year
Socialism
current liabilities
Business Plan
calendar year
24. 12 month accounting period that begins on January 1 and ends on December 31
calendar year
customer service
3 Economic Role
debt ratios
25. Selling or supporting the sales process over the telephone
telemarketing
negative reinforcement
Strategy
demographics
26. All costs of operation that are not included under cost of goods sold
operating expenses
Wholesaler
First-Line Manager
North American Free Trade Agreement (NAFTA)
27. Illegal practice of using special knowledge about a firm for profit or gain
Sarbanes-Oxley Act of 2002 (Sarbox)
accounts receivable
credit
Insider Trading
28. Behavior exhibited by consumers as they consider - select - and purchase goods and services
institutional advertising
debit
customer buying behavior
First-Line Manager
29. Compensation other than wages and salaries
Short-Term Goal
Specialty Good/Specialty Service
Benefits
growth stage
30. Manufacturing and selling costs - competition - the needs of wholesalers and retailers who distribute the product to the final customer - the firm's marketing objectives - government regulations - quality perceptions - and customer demand
communication mix
primary factors of market segmentation
factors that influence pricing decisions
relationship marketing
31. The ability to get others to accoplish tasks because of the position the leader holds
quality control circles
Position Influence
unity of command
Monopoly
32. Electronic media that invite participation by the general public
Decision Making
cash basis
inside board members
social media
33. The various appliances and devices for creating - storing - exchanging - and using information in diverse modes - including visual images - voice - multimedia - and business data
fiscal year
Information Technology (IT)
cause-related marketing
product advertising
34. Positive reinforcement - negative reinforcement - punishment
organization behavior modification
time utility
positive reinforcement
push strategy
35. Businesses - nonprofit organizations - and government agencies that purchase goods and services for use in their operations
Manufacturer
penetration pricing
Price Fixing
organizational market
36. Difference of revenues - costs - and profit from the planned amounts.
Depression
Variance
search advertising
Limited Partnership
37. Non-fluctuating rate that banks use to offer short-term loans of high dollar amounts made up of several interest rates
quality control circles
Autocratic Leadership style
Prime Rate
schematic of marketing process
38. An extra amount of time granted to a party to make a payment
corporate strategies
Patent
Extension
geographic segmentation
39. Mechanism for exchange between buyers and sellers of a particular good or service
schematic of marketing process
search advertising
Ethics
Market
40. The creation and sharing of product-related information among customers and potential customers
promotion
Long-range or strategic planning
accounts receivable
social commerce
41. Customer value added by making a product available at a convenient time
time utility
liabilities
merger
word of mouth
42. Demographics - psychographics - and geographics
primary factors of market segmentation
Middle Manager
time utility
positioning
43. Economic system that allows individuals to pursue their own interests without undue governmental restriction
Privatization
theory y
Private enterprise
horizontal analysis
44. Delegating more power to employees
Environmental Analysis
empowerment
Officers
discount pricing
45. Mix of people in organizations in terms of essential/demographic status
cost based pricing
target markets
merger
Workplace Diversity
46. Tension that exists when a person's beliefs don't match his or her behaviors: a common example is buyer's remorse - when someone regrets a purchase immediately after making it
Patent
cognitive dissonance
Wholesaler
Divestiture
47. Is a drawing that represents every job in the organization and the formal reporting relationships between those jobs.
Organizational Chart
Limited Liability Corporation (LLC)
Certificate of Incorporation
Depression
48. Costs created in the process of generating revenues
expenses
financial plan
how companies learn about customer
Marketer
49. The process of analyzing and adjusting the basic financial plan to correct for forecasted events that do not materialize
marketable securities
Quid Pro Quo Harassment
financial control
promotion
50. Beliefs about what is right or wrong and good or bad in actions that affect others
Stockholder (or Shareholder)
Ethics
sales promotion
Competition