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Test your basic knowledge |
Business Logistics Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Anything that touches the customer
Utility(ies) associated with Marketing
Customer Service
Four Subdivisions of Logistics
4PL
2. The art and science of management - engineering - and technical activities concerned with requirements - design - and supplying and maintaining resources to support objectives - plans - and operations.
Component Support
Empowered Customer Force
Council of Supply Chain Management
Globalization Force
3. Transportation Management System
Supply Chain
Transactional Relationship
WMS
TMS
4. Item Fill Rate - Line Fill Rate
Supply Chain Flows
Top US trading partners
Utility(ies) associated with Marketing
Internal Metrics
5. Cost - Insurance - and Freight
CIF
Physical Distribution
Top US exports to China
Top US trading partners
6. The ________ is associated with downstream activities.
Event Logistics
Customer Service
Supply Chain
TMS
7. Reliability - Responsiveness - Flexibility - Cost - Assets
NAFTA
Outbound
Utility(ies) associated with Production
Major categories of metrics
8. Canada - China - Mexico
Empowered Customer Force
CIF
Internal Metrics
Top US trading partners
9. Export goods and services to overseas buyers and handles most of the export arrangements.
Top US imports from China
Value Added Role of Logistics (5 types of utility)
Internal Metrics
Export Trading Companies
10. Both parties in a vendor relational are said to be at "arm's" length.
Transactional Relationship
Steps in implementing CRM
Logistics
R's of Information
11. Growth to a global or worldwide scale. Important Issues in a SC: More volatile supply and demand - shorter product lifetimes - blurring of organizational boundaries.
Council of Supply Chain Management
Strategic Relationship
NAFTA
Globalization Force
12. Strategically positioning customers to improve the profitability of the organization and enhance its relationship with its customer base
Event Logistics
Supply Chain Issues
Physical Distribution
CRM Customer Relationship Management
13. Form Utility
4PL
Utility(ies) associated with Production
CRM Customer Relationship Management
Supply Chain Network Issue
14. Reduced complexity - reduced product life cycle - more volatility - organizational structures frequently change.
Supply Chain Definition
ROA
Global Markets Characteristics
Time Utility Definition
15. CFE - MSE - MAD - MAPE
Inventory
Utility(ies) associated with Logistics
Forecast Errors
Collaborative Example
16. Business Logistics - Military Logistics - Event Logistics - Service Logistics
Major categories of metrics
Four Subdivisions of Logistics
Supply Chain Security Issue
Integrated Supply Chain
17. Influences product availability
The Micro Dimension
Ocean
Order Cycle Time
Empowered Customer Force
18. Vendor
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19. Value added to goods through a manufacturing or assembly process.
Inventory Deployment Issue
Technology Issue
Service Logistics
Form Utility Definition
20. Value added by delivering the proper amount of a good.
Dimensions of customer service
Possession Utility
Quantity Utility Definition
TMS
21. Management of materials in motion and at rest.
Inventory
Forces Driving the Rate of Change
Utility(ies) associated with Logistics
Arm's Length
22. The dual flow of Product/Services - Information - and Finances across the suppliers - distributors - manufacturers - wholesalers - and customers.
Integrated Supply Chain
The Micro Dimension
ABC Activity-Based Costing
Collaborative Relationship
23. Network of activities - facilities and personnel required to organize - schedule and deploy the resources for an even to take place and to effectively withdraw after the even (ex: Superbowl).
Transactional Relationship
Supply Chain Network Issue
Event Logistics
Air
24. The time that elapses from when a buyer places an order until receipt of the order
Order Cycle Time
Logistics Management
Types of Forecasts
Global Markets Characteristics
25. ISs lead to the collection and storage of vast amounts of data and help lead to better decision making - but many companies are not taking advantage of it.
Information Issue
Inbound
R's of Information
Ports
26. Right: information - partner - quantity - format - time - place - cost
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27. Coordination and Integration can reduce the inventory level on horizontal and vertical levels in the SC. (the bullwhip effect [when inventory is duplicated])
Balancing Supply/Demand
Information Requirements
Inventory Deployment Issue
Forecast Errors
28. Sales and Order Processing
Cost/Value Issue
R's of Information
Value Added Role of Logistics (5 types of utility)
S&OP
29. Relevant - Accurate - Accessible - Timely - Transferable
Information Requirements
Two Phases of order mgmt.
Customer (7 R's of logistics)
Horizontal Relationships
30. The most pervasive and important global shipment method. Low rates - wide variety of products
Ocean
Council of Supply Chain Management
Categories of Logistics Quantification Pyramid
Internal Metrics
31. Free Alongside Ship
Value Added Role of Logistics (5 types of utility)
Supply Chain Network Issue
Dimensions of customer service
FAS
32. Free On Board
Outbound
Inventory Deployment Issue
Business Logistics
FOB
33. That part of the supply chain process that plans - implements - and controls the efficient - effective flow and storage of goods - services - and related information from point of origin to point of consumption in order to meet customer requirem
Cost/Value Issue
Common Culture
Order Cycle Time
Military Logistics
34. How firms in this industry create value for their commercial clients
ABC Activity-Based Costing
Empowered Customer Force
Third Party Logistics Industry
Organizational Relationships Issue
35. Return on Assets.
Outbound
Horizontal Relationships
ROA
Logistics Activities
36. Represents an alternative that may imply even greater involvement than the partnership or strategic alliance
Supply Chain
C-TPAT
Integrated Supply Chain
Strategic Relationship
37. Focuses on the outbound side of of a firm's logistics system.
Technology Force
Customer (7 R's of logistics)
Physical Distribution
Two Phases of order mgmt.
38. Increased complexity for organizations (from SKUs to trade regulations) is a problem. Organizations should simplify.
Complexity Issue
Possession Utility
S&OP
CIF
39. Distribution Requirement Planning
Immutable Laws of Collaborative Logistics
DRP
Export Trading Companies
Place Utility Definition
40. Customers trade partnership against terrorism
Supply Chain Network Issue
Inbound
C-TPAT
Cost/Value Issue
41. Form - Time - Place - Quantity - Possession
CRM Customer Relationship Management
Top US imports from China
Value Added Role of Logistics (5 types of utility)
Ocean
42. Time Utility - Place Utility - Quantity Utility
Utility(ies) associated with Logistics
Steps in implementing CRM
Balancing Supply/Demand
Top US trading partners
43. Measures cost and performance of activities.
FAS
Inventory Deployment Issue
Collaborative Relationship
ABC Activity-Based Costing
44. The management of the movement of materials and information within - into - and out of the firm
Logistics Management
Place Utility Definition
Utility(ies) associated with Production
4PL
45. Right product - right time - right quantity - right quality - right cost - right destination
CFR
Collaborative Example
Third Party Logistics Industry
Transportation Management Issue
46. Analyze and evaluate on organizations efficiency over a time period.
Customer (7 R's of logistics)
Supply Chain Definition
CFR
Performance Measurement Issue
47. External - Balancing - Price & Lead Time - Internal - Internal Balancing & Inventory/Production flexibility
Steps in implementing CRM
ERP
Balancing Supply/Demand
Top US trading partners
48. Time - Dependability - Communications - Convenience
Export Trading Companies
Types of Forecasts
Supply Chain Definition
Dimensions of customer service
49. Efficiency (cost) and effectiveness (value). A challenge for SCs is the prevention of sub-optimization.
The Micro Dimension
S&OP
Cost/Value Issue
ABC Activity-Based Costing
50. Materials Requirement Planning
Immutable Laws of Collaborative Logistics
Place Utility Definition
MRP
Logistics Activities