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Test your basic knowledge |
Business Logistics Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Segment Customer Base - Identify the product service package - Develop and execute the best procedures - measure performance continuously
Types of 3PLs
Steps in implementing CRM
Business Logistics
Strategic Relationship
2. Sales and Order Processing
Outbound
Inventory
S&OP
Component Support
3. Management of Product/Service - Information - and Cash Flows.
Two Phases of order mgmt.
Supply Chain Definition
Freight Forwarder
CIF
4. Partner
Collaborative Example
Logistics Management
4PL
Technology Force
5. An external supplier that performs all or part of a company's logistics functions.
Motor
Performance Measurement Issue
3rd Party Logistics
Major categories of metrics
6. Export goods and services to overseas buyers and handles most of the export arrangements.
Export Trading Companies
Government Regulations and Policy Force
Third Party Logistics Industry
Internal Society of Logistics
7. Refer to the traditional linkages between firms in the supply chain such as retailers - distributors - manufacturers - and parts and materials suppliers
Motor
Vertical Relationship
ABC Activity-Based Costing
Complexity Issue
8. Materials Requirement Planning
Global Markets Characteristics
MRP
Logistics Management
Physical Distribution
9. How firms in this industry create value for their commercial clients
Third Party Logistics Industry
ERP
Performance Measurement Issue
WMS
10. Supplies expertise to international shippers. Consolidate small shipments. Derives income from fees for service.
DRP
Utility(ies) associated with Production
Freight Forwarder
Transportation Management Issue
11. Business agreements between firms that have "parallel" or cooperating positions in the logistics process.
Immutable Laws of Collaborative Logistics
FOB
Forecast Errors
Horizontal Relationships
12. Electrical Machinery - Power Generation Equipment.
Immutable Laws of Collaborative Logistics
Service Logistics
Order Cycle Time
Top US imports from China
13. North American Free Trade Agreement. Establishes free trade between US - Canada - and Mexico
Types of Forecasts
Dimensions of customer service
Military Logistics
NAFTA
14. Form Utility
Utility(ies) associated with Production
Utility(ies) associated with Marketing
Cost/Value Issue
Four Subdivisions of Logistics
15. Providing time and place utility/value of materials and products in support of Functional management organization objectives.
Third Party Logistics Industry
Component Support
Supply Chain Definition
CRM Customer Relationship Management
16. Order Fill Rate - Perfect Order
External Metrics
Logistics
CFR
Ports
17. Electrical Machinery - Power Generation Equipment
Government Regulations and Policy Force
Top US exports to China
CRM Customer Relationship Management
Service Logistics
18. Focuses on the outbound side of of a firm's logistics system.
Time Utility Definition
Four Subdivisions of Logistics
The Micro Dimension
Physical Distribution
19. 24/7 connection. Fast - accessible - consumers become aware of shipping cycles.
Possession Utility
Inventory Deployment Issue
Performance Measurement Issue
Technology Force
20. The network facilities and supporting transportation is important. It must be capable and able to respond to change in the marketplace.
Supply Chain Network Issue
Customer Service
Supply Chain Security Issue
Quantity Utility Definition
21. Both parties in a vendor relational are said to be at "arm's" length.
Possession Utility
Transactional Relationship
Global Markets Characteristics
Types of 3PLs
22. Increased complexity for organizations (from SKUs to trade regulations) is a problem. Organizations should simplify.
Internal Metrics
TMS
Complexity Issue
Information Requirements
23. Transportation Management System
TMS
Export Trading Companies
Immutable Laws of Collaborative Logistics
Technology Issue
24. Plays large part in intermodal shipments.
Organizational Relationships Issue
Performance Categories
Steps in implementing CRM
Motor
25. Networks - Complexity - Inventory Deployment - Information - Cost/Value - Organizational Relationships - Performance Measurement - Technology - Transportation Management - Supply Chain Security
Four Subdivisions of Logistics
Supply Chain Issues
The Micro Dimension
ROA
26. Assembles and manages the resources - capabilities - and technology of its own organization with those of complementary service providers to deliver a comprehensive supply chain solution.
Strategic Role of I.T.
4PL
Balancing Supply/Demand
C-TPAT
27. Transportation - Warehousing and storage - Industrial packaging - Materials handling - Inventory control - Order fulfillment - Demand forecasting - Production planning/scheduling - Procurement - Customer service - Facility location - Return goods han
Quantity Utility Definition
Logistics Activities
Supply Chain Security Issue
Vertical Relationship
28. Warehouse Management System
WMS
Technology Issue
Order Cycle Time
Value Added Role of Logistics (5 types of utility)
29. Simple moving average - Weighted Moving average - Exponential Smoothing - Adjusted Exponential Smoothing for Trend - Seasonal Influences
Balancing Supply/Demand
Ports
Types of Forecasts
Time Utility Definition
30. The branch of military science having to do with procuring - maintaining - utility/value and transporting material - personnel - and facilities
Outbound
External Metrics
Internal Society of Logistics
Forecasting
31. Form - Time - Place - Quantity - Possession
FOB
Time Utility Definition
Form Utility Definition
Value Added Role of Logistics (5 types of utility)
32. Cost and Freight
Motor
CFR
3rd Party Logistics
Collaborative Relationship
33. Delivered Duty Paid
DDP
Form Utility Definition
Horizontal Relationships
CRM Customer Relationship Management
34. Channel Satisfaction - Transaction Cost and Revenue - Logistics Operations - Logistics Service
Categories of Logistics Quantification Pyramid
Logistics Management
Inbound
Event Logistics
35. Possession Utility
Transportation Management Issue
Outbound
Utility(ies) associated with Marketing
Global Markets Characteristics
36. Deregulation: Transportation - Communications - and Financial Institutions
CRM Customer Relationship Management
Customer (7 R's of logistics)
External Metrics
Government Regulations and Policy Force
37. The process of planning - implementing - and controlling the efficient - effective flow and storage of goods - services - and related information from the point of origin to the point of consumption for the purpose of conforming to customer requ
CFR
Empowered Customer Force
Categories of Logistics Quantification Pyramid
Business Logistics
38. Reliability - Responsiveness - Flexibility - Cost - Assets
Information Requirements
NAFTA
Major categories of metrics
Internal Society of Logistics
39. Value added to goods through a manufacturing or assembly process.
Form Utility Definition
Quantity Utility Definition
Categories of Logistics Quantification Pyramid
R's of Information
40. Time - Dependability - Communications - Convenience
External Metrics
Major categories of metrics
Supply Chain Flows
Dimensions of customer service
41. Analyze and evaluate on organizations efficiency over a time period.
Complexity Issue
Performance Measurement Issue
Inventory Deployment Issue
Information Issue
42. CFE - MSE - MAD - MAPE
Forecast Errors
Component Support
Information Issue
Freight Forwarder
43. Fast - high rate
Major categories of metrics
Four Subdivisions of Logistics
Air
Performance Categories
44. Efficiency (cost) and effectiveness (value). A challenge for SCs is the prevention of sub-optimization.
Performance Categories
Cost/Value Issue
ROA
Arm's Length
45. The art and science of management - engineering - and technical activities concerned with requirements - design - and supplying and maintaining resources to support objectives - plans - and operations.
CIF
Horizontal Relationships
Order Cycle Time
Council of Supply Chain Management
46. Strategic Alliance
Supply Chain
Strategic Example
Dimensions of customer service
Technology Force
47. Current 1. WMS 2. Web-enabled communication 3. Visibility tools 4. TMS - Future 1. RFID 2. Collaboration tools 3. Supply chain planning and visibility tools
Performance Measurement Issue
Forecast Errors
Strategic Role of I.T.
Ports
48. Anything that touches the customer
Utility(ies) associated with Production
Customer Service
Performance Categories
ABC Activity-Based Costing
49. Enlightened - Educated - easy access to Internet
CPFR
Empowered Customer Force
Organizational Relationships Issue
Organizational Consolidation Force
50. Acquisition - scheduling and management of the facilities/ assets - personnel and materials to support and sustain a service operation or business.
Service Logistics
Strategic Role of I.T.
Customer Service
Military Logistics