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Test your basic knowledge |
Business Logistics Management
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Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Strategically positioning customers to improve the profitability of the organization and enhance its relationship with its customer base
Categories of Logistics Quantification Pyramid
DRP
CRM Customer Relationship Management
TMS
2. Value added to goods through a manufacturing or assembly process.
Outbound
Physical Distribution
Form Utility Definition
Logistics
3. Possession Utility
Strategic Relationship
Freight Forwarder
Utility(ies) associated with Marketing
Major categories of metrics
4. Primarily created through the basic marketing activities related to the promotion of products and services -
Customer (7 R's of logistics)
Steps in implementing CRM
Possession Utility
Outbound
5. Delivered Duty Paid
Two Phases of order mgmt.
DDP
Vertical Relationship
3rd Party Logistics
6. Time Utility - Place Utility - Quantity Utility
Information Requirements
Possession Utility
Utility(ies) associated with Logistics
TMS
7. That part of the supply chain process that plans - implements - and controls the efficient - effective flow and storage of goods - services - and related information from point of origin to point of consumption in order to meet customer requirem
WMS
Common Culture
Information Requirements
Supply Chain
8. Supplies expertise to international shippers. Consolidate small shipments. Derives income from fees for service.
Freight Forwarder
External Metrics
Order Cycle Time
Quantity Utility Definition
9. CFE - MSE - MAD - MAPE
Information Requirements
DRP
Forecast Errors
Time Utility Definition
10. Acquisition - scheduling and management of the facilities/ assets - personnel and materials to support and sustain a service operation or business.
Technology Issue
Service Logistics
Strategic Relationship
Factors Affecting Demand
11. Form Utility
Supply Chain Network Issue
Logistics Activities
Technology Force
Utility(ies) associated with Production
12. Time - Dependability - Communications - Convenience
CRM Customer Relationship Management
The Micro Dimension
Dimensions of customer service
Top US imports from China
13. Increased complexity for organizations (from SKUs to trade regulations) is a problem. Organizations should simplify.
Form Utility Definition
Complexity Issue
Internal Society of Logistics
Strategic Relationship
14. Two or more business orgs cooperate and willingly modify their business objectives and practices to help achieve long-term goals.
Performance Measurement Issue
Collaborative Relationship
NAFTA
Council of Supply Chain Management
15. The management of the movement of materials and information within - into - and out of the firm
Logistics Management
Global Markets Characteristics
Dimensions of customer service
DRP
16. Canada - China - Mexico
Logistics Management
Vertical Relationship
Air
Top US trading partners
17. Enlightened - Educated - easy access to Internet
Immutable Laws of Collaborative Logistics
Empowered Customer Force
Technology Force
DDP
18. 24/7 connection. Fast - accessible - consumers become aware of shipping cycles.
Forecasting
Government Regulations and Policy Force
Technology Force
Forces Driving the Rate of Change
19. Random Variation - Trend - Seasonal Patterns - Normal Business Cycle
Globalization Force
Factors Affecting Demand
Service Logistics
Business Logistics
20. Warehouse Management System
Top US trading partners
Information Issue
Export Management Companies
WMS
21. The dual flow of Product/Services - Information - and Finances across the suppliers - distributors - manufacturers - wholesalers - and customers.
Order Cycle Time
Integrated Supply Chain
NAFTA
Inventory Deployment Issue
22. Marketing - Manufacturing/operations - Finance - Accounting
Forecasting
The Micro Dimension
Types of Forecasts
Value Added Role of Logistics (5 types of utility)
23. Collaborative Planning - Forecasting - and Replenishment
Transactional Relationship
Utility(ies) associated with Production
CPFR
FAS
24. Current 1. WMS 2. Web-enabled communication 3. Visibility tools 4. TMS - Future 1. RFID 2. Collaboration tools 3. Supply chain planning and visibility tools
Factors Affecting Demand
Strategic Role of I.T.
Time Utility Definition
Global Markets Characteristics
25. Free Alongside Ship
Immutable Laws of Collaborative Logistics
FAS
Supply Chain Relationship
Arm's Length
26. North American Free Trade Agreement. Establishes free trade between US - Canada - and Mexico
Types of 3PLs
Council of Supply Chain Management
Quantity Utility Definition
NAFTA
27. Providing time and place utility/value of materials and products in support of Functional management organization objectives.
TMS
Globalization Force
Component Support
Business Logistics
28. Growth to a global or worldwide scale. Important Issues in a SC: More volatile supply and demand - shorter product lifetimes - blurring of organizational boundaries.
Globalization Force
FOB
Third Party Logistics Industry
Steps in implementing CRM
29. Management of materials in motion and at rest.
Inventory
CFR
Utility(ies) associated with Marketing
ROA
30. Both parties in a vendor relational are said to be at "arm's" length.
Military Logistics
Possession Utility
Transactional Relationship
Horizontal Relationships
31. Influencing the order - order execution
Service Logistics
Two Phases of order mgmt.
MRP
ROA
32. Relevant - Accurate - Accessible - Timely - Transferable
Global Markets Characteristics
Dimensions of customer service
Organizational Relationships Issue
Information Requirements
33. Getting the right product - to the right customer - in the right quantity - in the right condition - at the right place - at the right time - and at the right cost.
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34. Coordination and Integration can reduce the inventory level on horizontal and vertical levels in the SC. (the bullwhip effect [when inventory is duplicated])
Inventory Deployment Issue
Component Support
Ocean
External Metrics
35. Product/Service - Information - Finance
Global Markets Characteristics
Supply Chain Flows
Internal Society of Logistics
CPFR
36. Producer to Store - servicing the customer
Outbound
Complexity Issue
Strategic Example
Strategic Role of I.T.
37. Challenge is to evaluate and successfully implement the technology
Order Cycle Time
Technology Issue
Internal Society of Logistics
ROA
38. Right product - right time - right quantity - right quality - right cost - right destination
Transportation Management Issue
Information Issue
Top US exports to China
C-TPAT
39. Point-of-sale(POS); Collaborative planning - forecasting - and replenishment(CPFR); Vendor-managed inventory (VMI)
ABC Activity-Based Costing
Time Utility Definition
Organizational Consolidation Force
Component Support
40. Assembles and manages the resources - capabilities - and technology of its own organization with those of complementary service providers to deliver a comprehensive supply chain solution.
WMS
S&OP
FAS
4PL
41. How firms in this industry create value for their commercial clients
Third Party Logistics Industry
Value Added Role of Logistics (5 types of utility)
S&OP
CRM Customer Relationship Management
42. Right: information - partner - quantity - format - time - place - cost
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43. Business agreements between firms that have "parallel" or cooperating positions in the logistics process.
Horizontal Relationships
Complexity Issue
Military Logistics
Technology Issue
44. Measures cost and performance of activities.
Cost/Value Issue
Vertical Relationship
Two Phases of order mgmt.
ABC Activity-Based Costing
45. Processes for developing and implementing successful relationship
Outbound
External Metrics
Supply Chain Relationship
Complexity Issue
46. The design and integration of all aspects of support for the operational capability of the military forces and their equipment to ensure readiness - reliability and efficiency.
3rd Party Logistics
Logistics Activities
Military Logistics
Customer (7 R's of logistics)
47. Cost - Insurance - and Freight
Logistics Activities
Export Management Companies
CIF
Supply Chain Definition
48. Transportation-based - Warehouse/distribution-based - Forwarder-based - Shipper/management-based - Financial-based - Information-based firms
4PL
R's of Information
Performance Categories
Types of 3PLs
49. Critical part of global supply chains
Ports
Strategic Example
Utility(ies) associated with Marketing
Physical Distribution
50. Refer to the traditional linkages between firms in the supply chain such as retailers - distributors - manufacturers - and parts and materials suppliers
Forces Driving the Rate of Change
Vertical Relationship
3rd Party Logistics
Organizational Consolidation Force