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Test your basic knowledge |
Business Logistics Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Segment Customer Base - Identify the product service package - Develop and execute the best procedures - measure performance continuously
Customer Service
Steps in implementing CRM
Supply Chain Definition
Quantity Utility Definition
2. Procurement and Manufacturing - value adding activities
Customer (7 R's of logistics)
The Micro Dimension
Forecasting
Place Utility Definition
3. Point-of-sale(POS); Collaborative planning - forecasting - and replenishment(CPFR); Vendor-managed inventory (VMI)
Forces Driving the Rate of Change
Information Requirements
Organizational Consolidation Force
FOB
4. The most pervasive and important global shipment method. Low rates - wide variety of products
Ocean
Strategic Relationship
FAS
Event Logistics
5. Marketing - Manufacturing/operations - Finance - Accounting
Customer (7 R's of logistics)
Inventory
Strategic Relationship
The Micro Dimension
6. Organizations require collaboration or cooperation.
Order Cycle Time
Logistics Management
Cost/Value Issue
Organizational Relationships Issue
7. Producer to Store - servicing the customer
NAFTA
Outbound
ABC Activity-Based Costing
Factors Affecting Demand
8. Primarily created through the basic marketing activities related to the promotion of products and services -
DRP
Performance Measurement Issue
Logistics Management
Possession Utility
9. Anything that touches the customer
DRP
Customer Service
Integrated Supply Chain
Inventory
10. The branch of military science having to do with procuring - maintaining - utility/value and transporting material - personnel - and facilities
Council of Supply Chain Management
Complexity Issue
Internal Society of Logistics
Empowered Customer Force
11. Form Utility
Utility(ies) associated with Production
Event Logistics
Utility(ies) associated with Marketing
Value Added Role of Logistics (5 types of utility)
12. Time - Dependability - Communications - Convenience
Dimensions of customer service
Event Logistics
Major categories of metrics
Value Added Role of Logistics (5 types of utility)
13. Reduced complexity - reduced product life cycle - more volatility - organizational structures frequently change.
Utility(ies) associated with Logistics
Supply Chain
Arm's Length
Global Markets Characteristics
14. Management of materials in motion and at rest.
Supply Chain Network Issue
Categories of Logistics Quantification Pyramid
Place Utility Definition
Inventory
15. Product/Service - Information - Finance
Freight Forwarder
Value Added Role of Logistics (5 types of utility)
Government Regulations and Policy Force
Supply Chain Flows
16. Fast - high rate
Information Requirements
Transportation Management Issue
Inventory Deployment Issue
Air
17. Represents an alternative that may imply even greater involvement than the partnership or strategic alliance
FAS
Export Management Companies
Steps in implementing CRM
Strategic Relationship
18. Acquisition - scheduling and management of the facilities/ assets - personnel and materials to support and sustain a service operation or business.
Major categories of metrics
Service Logistics
Arm's Length
Supply Chain Network Issue
19. Export goods and services to overseas buyers and handles most of the export arrangements.
Technology Force
Export Trading Companies
External Metrics
Vertical Relationship
20. Act as agents for domestic firms in the international arena.
Types of Forecasts
Types of 3PLs
Export Management Companies
Supply Chain Issues
21. Measures cost and performance of activities.
Government Regulations and Policy Force
Business Logistics
Transportation Management Issue
ABC Activity-Based Costing
22. Strategically positioning customers to improve the profitability of the organization and enhance its relationship with its customer base
CRM Customer Relationship Management
Integrated Supply Chain
Export Trading Companies
Order Cycle Time
23. Business agreements between firms that have "parallel" or cooperating positions in the logistics process.
Horizontal Relationships
Government Regulations and Policy Force
Order Cycle Time
Inventory Deployment Issue
24. Electrical Machinery - Power Generation Equipment.
TMS
Top US imports from China
Steps in implementing CRM
Service Logistics
25. Supplies expertise to international shippers. Consolidate small shipments. Derives income from fees for service.
Freight Forwarder
Steps in implementing CRM
Categories of Logistics Quantification Pyramid
Logistics Activities
26. The management of the movement of materials and information within - into - and out of the firm
Forecast Errors
Complexity Issue
Logistics Management
Export Management Companies
27. Concern and potential challenge since 9/11. Must be prepared for terrorist attack.
Performance Measurement Issue
Supply Chain Security Issue
Utility(ies) associated with Logistics
Globalization Force
28. Order Fill Rate - Perfect Order
Possession Utility
Order Cycle Time
Empowered Customer Force
External Metrics
29. Sales and Order Processing
External Metrics
Two Phases of order mgmt.
Strategic Relationship
S&OP
30. Form - Time - Place - Quantity - Possession
Value Added Role of Logistics (5 types of utility)
Military Logistics
Export Trading Companies
Collaborative Example
31. Distribution Requirement Planning
Information Requirements
Logistics
DRP
Balancing Supply/Demand
32. The network facilities and supporting transportation is important. It must be capable and able to respond to change in the marketplace.
Supply Chain Network Issue
NAFTA
Inbound
Government Regulations and Policy Force
33. An external supplier that performs all or part of a company's logistics functions.
3rd Party Logistics
WMS
R's of Information
Performance Measurement Issue
34. Cost and Freight
Possession Utility
CFR
Supply Chain Flows
Dimensions of customer service
35. Canada - China - Mexico
Top US trading partners
Supply Chain Definition
Business Logistics
Types of Forecasts
36. Delivered Duty Paid
Strategic Relationship
DDP
Third Party Logistics Industry
Common Culture
37. Enterprise Resource Planning
3rd Party Logistics
ERP
CRM Customer Relationship Management
Collaborative Relationship
38. Procurement and Manufacturing - value adding activities
Inventory
Common Culture
Inbound
External Metrics
39. Influencing the order - order execution
Two Phases of order mgmt.
Outbound
Forecast Errors
Logistics Activities
40. Customers trade partnership against terrorism
Horizontal Relationships
C-TPAT
TMS
S&OP
41. Globalization - Technology - Organizational Consolidation - Empowered Customer - Government Policy and Regulation
Dimensions of customer service
Forces Driving the Rate of Change
Possession Utility
Government Regulations and Policy Force
42. The dual flow of Product/Services - Information - and Finances across the suppliers - distributors - manufacturers - wholesalers - and customers.
Four Subdivisions of Logistics
Integrated Supply Chain
Information Requirements
The Micro Dimension
43. Real and recognized benefits to all members - Dynamic creation - measurement - and evolution of collaborative partnerships - Co-buyer and co-seller relationships - Flexibility and security - Collaboration across all stages of business process integ
Factors Affecting Demand
Customer (7 R's of logistics)
Ocean
Immutable Laws of Collaborative Logistics
44. That part of the supply chain process that plans - implements - and controls the efficient - effective flow and storage of goods - services - and related information from point of origin to point of consumption in order to meet customer requirem
Common Culture
The Micro Dimension
Supply Chain Security Issue
Freight Forwarder
45. Coordination and Integration can reduce the inventory level on horizontal and vertical levels in the SC. (the bullwhip effect [when inventory is duplicated])
Value Added Role of Logistics (5 types of utility)
Information Requirements
FAS
Inventory Deployment Issue
46. Networks - Complexity - Inventory Deployment - Information - Cost/Value - Organizational Relationships - Performance Measurement - Technology - Transportation Management - Supply Chain Security
Supply Chain Issues
ABC Activity-Based Costing
Factors Affecting Demand
Logistics Activities
47. Challenge is to evaluate and successfully implement the technology
Quantity Utility Definition
Technology Issue
Arm's Length
Order Cycle Time
48. Possession Utility
Organizational Relationships Issue
Technology Issue
Utility(ies) associated with Marketing
Value Added Role of Logistics (5 types of utility)
49. Value added by delivering the proper amount of a good.
Quantity Utility Definition
S&OP
Freight Forwarder
ROA
50. Both parties in a vendor relational are said to be at "arm's" length.
Transactional Relationship
Possession Utility
Value Added Role of Logistics (5 types of utility)
Logistics Activities