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Test your basic knowledge |
Business Logistics Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Time - Dependability - Communications - Convenience
Dimensions of customer service
Performance Measurement Issue
Form Utility Definition
Inventory
2. North American Free Trade Agreement. Establishes free trade between US - Canada - and Mexico
Government Regulations and Policy Force
NAFTA
DRP
Supply Chain Flows
3. Focuses on the outbound side of of a firm's logistics system.
Physical Distribution
Ocean
FAS
Logistics Management
4. Challenge is to evaluate and successfully implement the technology
TMS
Logistics
Technology Issue
Export Trading Companies
5. Delivered Duty Paid
Factors Affecting Demand
Component Support
3rd Party Logistics
DDP
6. Globalization - Technology - Organizational Consolidation - Empowered Customer - Government Policy and Regulation
Order Cycle Time
Inventory Deployment Issue
Forces Driving the Rate of Change
Inventory
7. Influencing the order - order execution
Integrated Supply Chain
Possession Utility
Two Phases of order mgmt.
Organizational Consolidation Force
8. Getting the Right Things to the Right Place at the Right Time at the lowest cost.
The Micro Dimension
ABC Activity-Based Costing
Complexity Issue
Logistics
9. Relevant - Accurate - Accessible - Timely - Transferable
Place Utility Definition
Information Requirements
Transactional Relationship
CFR
10. Point-of-sale(POS); Collaborative planning - forecasting - and replenishment(CPFR); Vendor-managed inventory (VMI)
Organizational Consolidation Force
Globalization Force
Transportation Management Issue
Categories of Logistics Quantification Pyramid
11. Cost - Insurance - and Freight
Freight Forwarder
CIF
Supply Chain Definition
CPFR
12. Time Utility - Place Utility - Quantity Utility
Utility(ies) associated with Logistics
Utility(ies) associated with Marketing
R's of Information
CFR
13. Critical part of global supply chains
Collaborative Example
The Micro Dimension
Ports
Government Regulations and Policy Force
14. Acquisition - scheduling and management of the facilities/ assets - personnel and materials to support and sustain a service operation or business.
Service Logistics
Information Issue
DDP
Technology Issue
15. The dual flow of Product/Services - Information - and Finances across the suppliers - distributors - manufacturers - wholesalers - and customers.
ERP
Order Cycle Time
Export Trading Companies
Integrated Supply Chain
16. Assembles and manages the resources - capabilities - and technology of its own organization with those of complementary service providers to deliver a comprehensive supply chain solution.
4PL
Supply Chain Definition
Immutable Laws of Collaborative Logistics
Four Subdivisions of Logistics
17. An external supplier that performs all or part of a company's logistics functions.
Globalization Force
Place Utility Definition
Immutable Laws of Collaborative Logistics
3rd Party Logistics
18. How firms in this industry create value for their commercial clients
Types of 3PLs
Organizational Consolidation Force
Third Party Logistics Industry
Top US exports to China
19. Sales and Order Processing
Top US trading partners
Forecasting
Forecast Errors
S&OP
20. Reliability - Responsiveness - Flexibility - Cost - Assets
FOB
Integrated Supply Chain
Government Regulations and Policy Force
Major categories of metrics
21. Reduced complexity - reduced product life cycle - more volatility - organizational structures frequently change.
Global Markets Characteristics
Utility(ies) associated with Logistics
CFR
Event Logistics
22. Anything that touches the customer
Internal Metrics
Customer Service
Strategic Relationship
Globalization Force
23. Transportation - Warehousing and storage - Industrial packaging - Materials handling - Inventory control - Order fulfillment - Demand forecasting - Production planning/scheduling - Procurement - Customer service - Facility location - Return goods han
Steps in implementing CRM
Logistics Activities
Information Issue
Form Utility Definition
24. The management of the movement of materials and information within - into - and out of the firm
Logistics Management
Information Requirements
Two Phases of order mgmt.
Utility(ies) associated with Production
25. The art and science of management - engineering - and technical activities concerned with requirements - design - and supplying and maintaining resources to support objectives - plans - and operations.
Factors Affecting Demand
Complexity Issue
Council of Supply Chain Management
Empowered Customer Force
26. Order Fill Rate - Perfect Order
CRM Customer Relationship Management
Types of Forecasts
Common Culture
External Metrics
27. Increased complexity for organizations (from SKUs to trade regulations) is a problem. Organizations should simplify.
Complexity Issue
TMS
Logistics Management
Two Phases of order mgmt.
28. Transportation-based - Warehouse/distribution-based - Forwarder-based - Shipper/management-based - Financial-based - Information-based firms
Military Logistics
Types of 3PLs
Strategic Role of I.T.
Vertical Relationship
29. Business Logistics - Military Logistics - Event Logistics - Service Logistics
Information Issue
Order Cycle Time
Four Subdivisions of Logistics
Customer (7 R's of logistics)
30. The design and integration of all aspects of support for the operational capability of the military forces and their equipment to ensure readiness - reliability and efficiency.
Military Logistics
R's of Information
MRP
Service Logistics
31. Materials Requirement Planning
Inventory Deployment Issue
Empowered Customer Force
Top US imports from China
MRP
32. Organizations require collaboration or cooperation.
Third Party Logistics Industry
Organizational Relationships Issue
4PL
Export Trading Companies
33. Cost and Freight
CFR
Utility(ies) associated with Production
Internal Society of Logistics
Time Utility Definition
34. Enlightened - Educated - easy access to Internet
Logistics
Utility(ies) associated with Logistics
Empowered Customer Force
Factors Affecting Demand
35. Transportation Management System
Forecasting
Forces Driving the Rate of Change
TMS
WMS
36. The ________ is associated with downstream activities.
Value Added Role of Logistics (5 types of utility)
Quantity Utility Definition
Immutable Laws of Collaborative Logistics
Supply Chain
37. Strategic Alliance
Outbound
Arm's Length
Global Markets Characteristics
Strategic Example
38. Right: information - partner - quantity - format - time - place - cost
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39. Form Utility
Global Markets Characteristics
ERP
Utility(ies) associated with Production
Order Cycle Time
40. Processes for developing and implementing successful relationship
Strategic Role of I.T.
Order Cycle Time
Supply Chain Relationship
Supply Chain Network Issue
41. Network of activities - facilities and personnel required to organize - schedule and deploy the resources for an even to take place and to effectively withdraw after the even (ex: Superbowl).
CPFR
Cost/Value Issue
Global Markets Characteristics
Event Logistics
42. Producer to Store - servicing the customer
Outbound
Component Support
Transactional Relationship
Factors Affecting Demand
43. 24/7 connection. Fast - accessible - consumers become aware of shipping cycles.
Technology Force
Export Trading Companies
Information Issue
Balancing Supply/Demand
44. Networks - Complexity - Inventory Deployment - Information - Cost/Value - Organizational Relationships - Performance Measurement - Technology - Transportation Management - Supply Chain Security
Council of Supply Chain Management
Supply Chain Issues
DDP
Government Regulations and Policy Force
45. Providing time and place utility/value of materials and products in support of Functional management organization objectives.
Logistics
Collaborative Example
Component Support
R's of Information
46. Canada - China - Mexico
Value Added Role of Logistics (5 types of utility)
Arm's Length
Service Logistics
Top US trading partners
47. The network facilities and supporting transportation is important. It must be capable and able to respond to change in the marketplace.
Cost/Value Issue
Information Requirements
Form Utility Definition
Supply Chain Network Issue
48. Item Fill Rate - Line Fill Rate
Internal Metrics
Organizational Consolidation Force
C-TPAT
Utility(ies) associated with Marketing
49. Adding value to products by making them available when they're needed.
Order Cycle Time
Supply Chain Definition
Time Utility Definition
Outbound
50. Time - Quality - Cost - Supporting Metrics
Global Markets Characteristics
C-TPAT
Four Subdivisions of Logistics
Performance Categories