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Test your basic knowledge |
Business Logistics Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Anything that touches the customer
Time Utility Definition
Customer Service
Organizational Relationships Issue
Third Party Logistics Industry
2. Free On Board
Ocean
CFR
FOB
Forces Driving the Rate of Change
3. Product/Service - Information - Finance
Supply Chain Flows
Place Utility Definition
Air
Information Requirements
4. Supplies expertise to international shippers. Consolidate small shipments. Derives income from fees for service.
Strategic Relationship
Service Logistics
Information Issue
Freight Forwarder
5. Time Utility - Place Utility - Quantity Utility
Empowered Customer Force
Transactional Relationship
Utility(ies) associated with Logistics
Form Utility Definition
6. Reduced complexity - reduced product life cycle - more volatility - organizational structures frequently change.
Global Markets Characteristics
Four Subdivisions of Logistics
Integrated Supply Chain
Categories of Logistics Quantification Pyramid
7. Efficiency (cost) and effectiveness (value). A challenge for SCs is the prevention of sub-optimization.
Value Added Role of Logistics (5 types of utility)
Inbound
DRP
Cost/Value Issue
8. Transportation Management System
Complexity Issue
TMS
Performance Categories
WMS
9. Channel Satisfaction - Transaction Cost and Revenue - Logistics Operations - Logistics Service
Factors Affecting Demand
Internal Metrics
Organizational Consolidation Force
Categories of Logistics Quantification Pyramid
10. Time - Dependability - Communications - Convenience
Government Regulations and Policy Force
3rd Party Logistics
Dimensions of customer service
Strategic Relationship
11. Point-of-sale(POS); Collaborative planning - forecasting - and replenishment(CPFR); Vendor-managed inventory (VMI)
Internal Metrics
Information Issue
C-TPAT
Organizational Consolidation Force
12. Act as agents for domestic firms in the international arena.
Inventory
Inventory Deployment Issue
Export Management Companies
Forecast Errors
13. Reliability - Responsiveness - Flexibility - Cost - Assets
Vertical Relationship
Major categories of metrics
Supply Chain Flows
TMS
14. Enlightened - Educated - easy access to Internet
Internal Society of Logistics
CRM Customer Relationship Management
Supply Chain
Empowered Customer Force
15. Influences product availability
CPFR
Order Cycle Time
Logistics Activities
Arm's Length
16. Enterprise Resource Planning
Service Logistics
ERP
Forecasting
Transactional Relationship
17. Deregulation: Transportation - Communications - and Financial Institutions
Transactional Relationship
Customer Service
Government Regulations and Policy Force
Categories of Logistics Quantification Pyramid
18. Represents an alternative that may imply even greater involvement than the partnership or strategic alliance
Freight Forwarder
Strategic Relationship
TMS
Quantity Utility Definition
19. Adding value to products by making them available when they're needed.
Cost/Value Issue
Steps in implementing CRM
Utility(ies) associated with Production
Time Utility Definition
20. Time - Quality - Cost - Supporting Metrics
Two Phases of order mgmt.
Component Support
Information Issue
Performance Categories
21. Refer to the traditional linkages between firms in the supply chain such as retailers - distributors - manufacturers - and parts and materials suppliers
Internal Metrics
Supply Chain
Vertical Relationship
Top US trading partners
22. Primarily created through the basic marketing activities related to the promotion of products and services -
Performance Categories
Strategic Example
Possession Utility
Immutable Laws of Collaborative Logistics
23. Transportation - Warehousing and storage - Industrial packaging - Materials handling - Inventory control - Order fulfillment - Demand forecasting - Production planning/scheduling - Procurement - Customer service - Facility location - Return goods han
Strategic Role of I.T.
Third Party Logistics Industry
Two Phases of order mgmt.
Logistics Activities
24. North American Free Trade Agreement. Establishes free trade between US - Canada - and Mexico
S&OP
Supply Chain Network Issue
Ports
NAFTA
25. The dual flow of Product/Services - Information - and Finances across the suppliers - distributors - manufacturers - wholesalers - and customers.
Steps in implementing CRM
Supply Chain Security Issue
Integrated Supply Chain
WMS
26. ISs lead to the collection and storage of vast amounts of data and help lead to better decision making - but many companies are not taking advantage of it.
Military Logistics
External Metrics
Information Issue
Technology Issue
27. Item Fill Rate - Line Fill Rate
4PL
Internal Metrics
Physical Distribution
Internal Society of Logistics
28. The art and science of management - engineering - and technical activities concerned with requirements - design - and supplying and maintaining resources to support objectives - plans - and operations.
Council of Supply Chain Management
NAFTA
Performance Categories
Event Logistics
29. Business agreements between firms that have "parallel" or cooperating positions in the logistics process.
Strategic Role of I.T.
Logistics Activities
Organizational Consolidation Force
Horizontal Relationships
30. Cost and Freight
Information Requirements
Air
CFR
Categories of Logistics Quantification Pyramid
31. Procurement and Manufacturing - value adding activities
Event Logistics
ABC Activity-Based Costing
Customer Service
Inbound
32. The network facilities and supporting transportation is important. It must be capable and able to respond to change in the marketplace.
Component Support
Supply Chain Network Issue
Logistics Activities
Possession Utility
33. Adding value to products by having them where people want them.
Place Utility Definition
CIF
Empowered Customer Force
Forecasting
34. Plays large part in intermodal shipments.
Organizational Relationships Issue
Forces Driving the Rate of Change
Motor
Cost/Value Issue
35. Possession Utility
Top US trading partners
4PL
Utility(ies) associated with Marketing
Outbound
36. Acquisition - scheduling and management of the facilities/ assets - personnel and materials to support and sustain a service operation or business.
Collaborative Relationship
Service Logistics
Immutable Laws of Collaborative Logistics
Internal Metrics
37. An external supplier that performs all or part of a company's logistics functions.
Technology Issue
Internal Society of Logistics
Supply Chain Flows
3rd Party Logistics
38. Coordination and Integration can reduce the inventory level on horizontal and vertical levels in the SC. (the bullwhip effect [when inventory is duplicated])
CPFR
Global Markets Characteristics
Inventory Deployment Issue
External Metrics
39. Segment Customer Base - Identify the product service package - Develop and execute the best procedures - measure performance continuously
Steps in implementing CRM
Inventory
Government Regulations and Policy Force
Value Added Role of Logistics (5 types of utility)
40. Networks - Complexity - Inventory Deployment - Information - Cost/Value - Organizational Relationships - Performance Measurement - Technology - Transportation Management - Supply Chain Security
Complexity Issue
Internal Society of Logistics
Supply Chain Issues
Forces Driving the Rate of Change
41. Strategic Alliance
Organizational Consolidation Force
Information Issue
Strategic Example
Major categories of metrics
42. Two or more business orgs cooperate and willingly modify their business objectives and practices to help achieve long-term goals.
Top US imports from China
Globalization Force
Value Added Role of Logistics (5 types of utility)
Collaborative Relationship
43. Customers trade partnership against terrorism
Strategic Relationship
Technology Force
Dimensions of customer service
C-TPAT
44. Partner
Collaborative Example
Empowered Customer Force
Business Logistics
NAFTA
45. Relevant - Accurate - Accessible - Timely - Transferable
Freight Forwarder
CPFR
Transportation Management Issue
Information Requirements
46. Management of Product/Service - Information - and Cash Flows.
Collaborative Relationship
Supply Chain Definition
Strategic Role of I.T.
Technology Force
47. The most pervasive and important global shipment method. Low rates - wide variety of products
Export Management Companies
Forecasting
Top US imports from China
Ocean
48. Return on Assets.
Place Utility Definition
ROA
Customer (7 R's of logistics)
DRP
49. The process of planning - implementing - and controlling the efficient - effective flow and storage of goods - services - and related information from the point of origin to the point of consumption for the purpose of conforming to customer requ
Supply Chain Network Issue
Business Logistics
External Metrics
Balancing Supply/Demand
50. Measures cost and performance of activities.
Technology Force
Freight Forwarder
ABC Activity-Based Costing
Top US imports from China