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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What is the best advice for Drafting?






2. Using words like 'most - much - very' with caution - wthout overdoing it.






3. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






4. Conciseness






5. Formality Considerations






6. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






7. Concern policies and regulations found in employee handbooks and other internal corporate communications






8. Purpose - findings - conclusion - and recommendations






9. How is formatting important?






10. Casual






11. How to end an email






12. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.






13. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






14. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






15. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






16. How do you Plan the message?






17. Listing the ideas or facts within a sentence in sequence from least to most important






18. What is important in the Revising stage?






19. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






20. Informal






21. What is current emphasis on for a Letter?






22. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






23. What is Direct Order?






24. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.






25. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






26. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed






27. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






28. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






29. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






30. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






31. E.g. 'most important'






32. What is a Memorandum?






33. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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34. How do you present information in message?






35. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






36. Use to call attention to a particular word or statement --






37. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






38. What is critical to a message's success?






39. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.






40. What should you know about a Letter?






41. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






42. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






43. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






44. Purpose - problem - plan/solution - conclusion






45. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






46. What are three levels of Editing?






47. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






48. What are Individual Contexts






49. General considerations with Email Messages






50. How much time should a student spend in each writing stage?