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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






2. Clairty






3. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






4. Audience's preferences - personal work style - how widely info needs to be distributed etc.






5. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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6. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






7. Formal






8. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






9. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






10. How to end an email






11. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






12. Concern policies and regulations found in employee handbooks and other internal corporate communications






13. What is Direct Order?






14. Formality Considerations






15. What should you know about a Letter?






16. Conciseness






17. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






18. Stages can also be summarized as...






19. To set you apart from the others; show that you have customized your resume for that company/job opening






20. What are Pros of Email?






21. Purpose - findings - conclusion - and recommendations






22. When to use Instant Messaging?






23. Are these stages recursive or linear?






24. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.






25. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






26. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






27. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






28. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.






29. General considerations with Email Messages






30. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme






31. E.g. 'most important'






32. What techniques can be used for gathering information?






33. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






34. Using short and long sentences strategically






35. Informal






36. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






37. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.






38. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.






39. How do you Plan the message?






40. How do you present information in long messages?






41. What are Cons of Email?

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42. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






43. What are three levels of Revision?






44. How do you begin the message?

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45. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






46. What are three levels of Editing?






47. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.






48. Plan what you are going to say - polish what you wrote before you sent it - proofread everything

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49. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






50. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)