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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What is format of most Memos?






2. What are Pros of Email?






3. How do you present information in message?






4. What is Indirect Order?






5. What is the best advice for Drafting?






6. What are the activities in the planning stage?






7. How much time should a student spend in each writing stage?






8. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






9. Concern policies and regulations found in employee handbooks and other internal corporate communications






10. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






11. How do you Plan the message?






12. Formal






13. Listing the ideas or facts within a sentence in sequence from least to most important






14. Informal






15. What is a Memorandum?






16. General considerations with Email Messages






17. How do you begin the message?

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18. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






19. Casual






20. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.






21. What techniques can be used for gathering information?






22. What should you know about a Letter?






23. What types of research is done in gathering information?






24. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed






25. What is the general Purpose of a Letter?






26. Formality Considerations






27. What are Cons of Email?

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28. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






29. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






30. How do you know what to include in your message?






31. Plan what you are going to say - polish what you wrote before you sent it - proofread everything

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32. What are Individual Contexts






33. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






34. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






35. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme






36. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






37. What are three levels of Editing?






38. When should email NOT be used?






39. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






40. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






41. Sentences can vary in sentence length - word order - loose and periodic sentences






42. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






43. Conciseness






44. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






45. Honesty - attractive - carefully organized - concise accurate - current information - relevance






46. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






47. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.






48. Tell and show how to do something






49. When to use Instant Messaging?






50. Correctness