Test your basic knowledge |

The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What are Pros of Email?






2. How to end an email






3. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






4. What are three levels of Revision?






5. What are three levels of Editing?






6. When should email NOT be used?






7. Why Avoid Perfectionism in Drafting?






8. What is important in the Revising stage?






9. Iitalics - bold type - underlining etc.






10. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






11. What is a Memorandum?






12. Are these stages recursive or linear?






13. Concern policies and regulations found in employee handbooks and other internal corporate communications






14. To emphasize the performer of an action: make the performer the subject of the verb






15. Techniques for writing memos and emails are...






16. Sentences can vary in sentence length - word order - loose and periodic sentences






17. Correctness






18. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






19. What is Indirect Order?






20. What is critical to a message's success?






21. What is current emphasis on for a Letter?






22. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






23. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






24. Goal and audience






25. Casual






26. Etiquette






27. How do you begin the message?

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28. Using words like 'most - much - very' with caution - wthout overdoing it.






29. What is Direct Order?






30. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






31. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






32. What is the general Purpose of a Letter?






33. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.






34. Repeating keywords and key phrases






35. How do you present information in message?






36. When to use Instant Messaging?






37. Honesty - attractive - carefully organized - concise accurate - current information - relevance






38. How much time should a student spend in each writing stage?






39. Clairty






40. Plan what you are going to say - polish what you wrote before you sent it - proofread everything

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41. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






42. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






43. What is the best advice for Drafting?






44. How do you Plan the message?






45. Using short and long sentences strategically






46. General considerations with Email Messages






47. Purpose - problem - plan/solution - conclusion






48. Informal






49. Audience's preferences - personal work style - how widely info needs to be distributed etc.






50. E.g. 'most important'