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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Correctness






2. E.g. 'most important'






3. Techniques for writing memos and emails are...






4. What is a Memorandum?






5. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






6. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns






7. When should email NOT be used?






8. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






9. How do you know what to include in your message?






10. When to use Instant Messaging?






11. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






12. Listing the ideas or facts within a sentence in sequence from least to most important






13. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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14. General considerations with Email Messages






15. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed






16. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






17. What types of research is done in gathering information?






18. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






19. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






20. How do you begin the message?

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21. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.






22. To set you apart from the others; show that you have customized your resume for that company/job opening






23. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






24. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






25. Clairty






26. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






27. What is format of most Memos?






28. Formality Considerations






29. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






30. Informal






31. What are three levels of Revision?






32. How to end an email






33. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.






34. What is the general Purpose of a Letter?






35. Repeating keywords and key phrases






36. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






37. Sentences can vary in sentence length - word order - loose and periodic sentences






38. What are Cons of Email?

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39. Purpose - problem - plan/solution - conclusion






40. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






41. Goal and audience






42. How is formatting important?






43. What are Individual Contexts






44. Use Initialisms






45. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






46. Use to call attention to a particular word or statement --






47. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






48. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






49. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






50. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.