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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Tell and show how to do something






2. What is a Memorandum?






3. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






4. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






5. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






6. Use Initialisms






7. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






8. How do you present information in message?






9. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.






10. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme






11. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






12. Goal and audience






13. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






14. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






15. Plan what you are going to say - polish what you wrote before you sent it - proofread everything

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16. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






17. What is the general Purpose of a Letter?






18. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.






19. How do you begin the message?

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20. Repeating keywords and key phrases






21. What are Pros of Email?






22. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






23. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






24. What is important in the Revising stage?






25. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






26. Informal






27. How is formatting important?






28. Sentences can vary in sentence length - word order - loose and periodic sentences






29. Techniques for writing memos and emails are...






30. The ____________ of a word are its literal meanings - as defined in a dictionary.






31. Using words like 'most - much - very' with caution - wthout overdoing it.






32. What are three levels of Editing?






33. To set you apart from the others; show that you have customized your resume for that company/job opening






34. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.






35. What types of research is done in gathering information?






36. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






37. What are Cons of Email?

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38. Purpose - findings - conclusion - and recommendations






39. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






40. Honesty - attractive - carefully organized - concise accurate - current information - relevance






41. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






42. Conciseness






43. What is format of most Memos?






44. How do you know what to include in your message?






45. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






46. What is critical to a message's success?






47. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed






48. General considerations with Email Messages






49. Formality Considerations






50. What should you know about a Letter?







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Can you answer 50 questions in 15 minutes?


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