Test your basic knowledge |

The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Use to call attention to a particular word or statement --






2. What are Cons of Email?

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3. Use Initialisms






4. How is formatting important?






5. What is Indirect Order?






6. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






7. What types of research is done in gathering information?






8. Iitalics - bold type - underlining etc.






9. What is Direct Order?






10. What are three levels of Revision?






11. How do you know what to include in your message?






12. Using short and long sentences strategically






13. Audience's preferences - personal work style - how widely info needs to be distributed etc.






14. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






15. Formality Considerations






16. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.






17. Stages can also be summarized as...






18. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






19. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






20. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






21. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






22. The ____________ of a word are its literal meanings - as defined in a dictionary.






23. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






24. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.






25. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






26. How do you Plan the message?






27. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






28. What is current emphasis on for a Letter?






29. What are Pros of Email?






30. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






31. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






32. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






33. Plan what you are going to say - polish what you wrote before you sent it - proofread everything

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34. Concern policies and regulations found in employee handbooks and other internal corporate communications






35. Honesty - attractive - carefully organized - concise accurate - current information - relevance






36. Etiquette






37. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






38. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






39. What is critical to a message's success?






40. To emphasize the performer of an action: make the performer the subject of the verb






41. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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42. How much time should a student spend in each writing stage?






43. How do you begin the message?

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44. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






45. Using words like 'most - much - very' with caution - wthout overdoing it.






46. What techniques can be used for gathering information?






47. Sentences can vary in sentence length - word order - loose and periodic sentences






48. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






49. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






50. Repeating keywords and key phrases