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Test your basic knowledge |
The Business Writing Process
Start Test
Study First
Subjects
:
writing-skills
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.
Characteristics of job-related writing
Represent writer and topic formally to recipient. Correspondence with People Outside the your organization.
Your Name - Closing Statement such as Thanks - Regards in more formal messages
Outlining
2. What is the best advice for Drafting?
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress
Buzz Words
Gathering and Collecting Information - Analyzing and Organizing Information - Choosing the Form - Channel - and Format of the Message
Denotaion
3. When should email NOT be used?
Strategy and Humanness
Conciseness - Clarity - Etiquette - Correctness
Long - Complicated - Requires Negotiation - Questions/Info need clarification/discussion - Info Confidential/Sensitive - Requires Security - Could be Misinterpreted - Emotionally Charged - Requires Tone of Voice - Sent to Avoid - Contains Sensitive I
'You Viewpoint'
4. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.
Garbled Sentences
similar
What do you want to say - Say It - Say it Better
Guidelines for successful group writing
5. Casual
Not Confidential - Doesn't Communicate Emotions - Tone of Voice - or Unspoken Communications - Can be Ignored or Delayed
Main parts of internal proposals
Slang; Colloquialisms - Contractions - Short Sentences - for close friends only
Position
6. Why Avoid Perfectionism in Drafting?
Helps include all important information; Makes you more willing to revise
Rules for writing instructions
Instructions
Coherent writing
7. Use Initialisms
Cautiously i.e. BTW: by the way
Characteristics do employers like to see in a resume
Main parts of instructions
What do you want to say - Say It - Say it Better
8. What is Direct Order?
Idioms
Information the reader will want - put it first.
Revision of content - Organization - Formatting
Subordination
9. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses
Abstract words
Cliches
Characteristics do employers like to see in a resume
Active Voice
10. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.
Rules for writing instructions
Conciseness
Short report
Abstract words
11. What techniques can be used for gathering information?
Guidelines for effective business e-mail messages
Denotaion
Organizational - Professional - Personal
Visualize Readers - Keep their interests in mind - List Pertinent Facts - Brainstorming - Diagrams
12. What are three levels of Revision?
Subordination
Selecting the proper medium
Characteristics of job-related writing
Revision of content - Organization - Formatting
13. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations
Characteristics of job-related writing
Casual - Informal - or Formal
Strive for Concreteness - Vigor - Precision - Short sentences and paragraphs
Sentence Type
14. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.
Casual - Informal - or Formal
Cut out nonessentials - Minimize references to Previous Communications
Sentence Variety
Euphemismss
15. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion
Characteristics of job-related writing
Key draft questions
Main parts of instructions
Main parts of a set of instructions
16. Use to call attention to a particular word or statement --
Intensifiers
Long Dashes
Revision - Editing - Proofreading
NO offensive or abusive emails should be sent - and no upper case - as that is considered SCREAMING
17. Tell and show how to do something
Main parts of internal proposals
Instructions
Idioms
Long Dashes
18. Goal and audience
What do you want to say - Say It - Say it Better
similar
Position
Things to think through when planning a website
19. What are Cons of Email?
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20. Listing the ideas or facts within a sentence in sequence from least to most important
similar
Abstract words
Climatic Order
Mechanical Devices
21. Are these stages recursive or linear?
Active Voice
Rules for writing instructions
Recursive
Guidelines for successful group writing
22. What types of research is done in gathering information?
Characteristics do employers like to see in a resume
'You Viewpoint'
Cut out nonessentials - Minimize references to Previous Communications
Past Correspondence - Employees - Records - Warranties - Product Descriptions - Survey - Interviews
23. To set you apart from the others; show that you have customized your resume for that company/job opening
Define the Problem - Consider the Audience and their Individual Contexts - Consider your own Contexts - Best Way to Achieve message;
Goal of a letter of application
Connotation
Get Feedback From Others!
24. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o
Garbled Sentences
Ethics in Business Writing
Long - Complicated - Requires Negotiation - Questions/Info need clarification/discussion - Info Confidential/Sensitive - Requires Security - Could be Misinterpreted - Emotionally Charged - Requires Tone of Voice - Sent to Avoid - Contains Sensitive I
Your audience is the best guide for What and How
25. Formality Considerations
Characteristics do employers like to see in a resume
Casual - Informal - or Formal
Preparation - Research - Organization - Writing - Revision
Wordiness
26. Concern policies and regulations found in employee handbooks and other internal corporate communications
Your Name - Closing Statement such as Thanks - Regards in more formal messages
Guidelines for effective business e-mail messages
Procedures
Connotation
27. Plan what you are going to say - polish what you wrote before you sent it - proofread everything
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28. What is format of most Memos?
Proper Conversation - Personal Pronouns/Contractions - Sentences are Short - Organized - Well Structured;
Date - To - From - Subject Headings
Euphemismss
Selecting the proper medium
29. What are three levels of Editing?
Internal Letters. Sometimes classified as Reports
Stress Brevity - uses abbreviations - Convey ideas completely - minimal need for response - Telephone message - but in writing.
Revision - Editing - Proofreading
Goal of a letter of application
30. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?
Repetition
Three P's for success in writing a memo
Idioms
Key draft questions
31. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.
Outlining
Ethics in Business Writing
Cautiously i.e. BTW: by the way
Tone
32. Conciseness
Your audience is the best guide for What and How
Recipient's Name and Introduce Yourself
Revision of content - Organization - Formatting
Cut out nonessentials - Minimize references to Previous Communications
33. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations
Active Voice
Short report
Telegraphic Style
Casual - Informal - or Formal
34. What are Individual Contexts
Garbled Sentences
Organizational - Professional - Personal
Selecting the proper medium
Eliminates phone tag - saves time - facilitates fast decisions - cheap - provides written record
35. What is current emphasis on for a Letter?
One-third
Strategy and Humanness
Direct Statements
Write Correctly so others will not think you are stupid or lack credibility
36. E.g. 'most important'
Recipient's Name and Introduce Yourself
Garbled Sentences
'You Viewpoint'
Direct Statements
37. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary
Main parts of instructions
Telegraphic Style
Three P's for success in writing a memo
Emphasis
38. What are Pros of Email?
Concrete Words
Eliminates phone tag - saves time - facilitates fast decisions - cheap - provides written record
Strategy and Humanness
Active Voice
39. What is critical to a message's success?
Attractive and Readable Format
Active Voice
Mechanical Devices
Proper Conversation - Personal Pronouns/Contractions - Sentences are Short - Organized - Well Structured;
40. Purpose - findings - conclusion - and recommendations
Active Voice
Sentence Type
Information needed for short report
Most Important Information First - and then Descending Order
41. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'
Attractive and Readable Format
Long - Complicated - Requires Negotiation - Questions/Info need clarification/discussion - Info Confidential/Sensitive - Requires Security - Could be Misinterpreted - Emotionally Charged - Requires Tone of Voice - Sent to Avoid - Contains Sensitive I
Key draft questions
Idioms
42. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it
Not Confidential - Doesn't Communicate Emotions - Tone of Voice - or Unspoken Communications - Can be Ignored or Delayed
Helps include all important information; Makes you more willing to revise
Subordination
Cliches
43. How much time should a student spend in each writing stage?
Your Name - Closing Statement such as Thanks - Regards in more formal messages
Strategy and Humanness
One-third
Past Correspondence - Employees - Records - Warranties - Product Descriptions - Survey - Interviews
44. The ____________ of a word are its literal meanings - as defined in a dictionary.
Main parts of instructions
Procedures
Denotaion
Intensifiers
45. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.
Organizational - Professional - Personal
Your audience is the best guide for What and How
Figures of Speech
Main parts of a set of instructions
46. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.
Active Voice
Coherent writing
Proper Conversation - Personal Pronouns/Contractions - Sentences are Short - Organized - Well Structured;
Revision - Editing - Proofreading
47. Stages can also be summarized as...
Subordination
Your audience is the best guide for What and How
What do you want to say - Say It - Say it Better
Use Direct Pattern if positive - Use Indirect Pattern if neutral or negative; State Objective - ALWAYS Consider Audience and Purpose
48. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme
Internal Letters. Sometimes classified as Reports
Outlining
Emphasis
Goal of a letter of application
49. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -
Characteristics of job-related writing
NO offensive or abusive emails should be sent - and no upper case - as that is considered SCREAMING
Purpose - Format - Composition
Recipient's Name and Introduce Yourself
50. To emphasize the performer of an action: make the performer the subject of the verb
Active Voice
Main parts of a set of instructions
Cut out nonessentials - Minimize references to Previous Communications
Idioms
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