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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






2. General considerations with Email Messages






3. Purpose - problem - plan/solution - conclusion






4. To set you apart from the others; show that you have customized your resume for that company/job opening






5. E.g. 'most important'






6. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






7. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.






8. Use to call attention to a particular word or statement --






9. Using short and long sentences strategically






10. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






11. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






12. What are Cons of Email?

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13. What is the best advice for Drafting?






14. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






15. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






16. Casual






17. What are the activities in the planning stage?






18. Iitalics - bold type - underlining etc.






19. Etiquette






20. What are Individual Contexts






21. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






22. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme






23. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






24. Why Avoid Perfectionism in Drafting?






25. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






26. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns






27. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






28. Conciseness






29. Honesty - attractive - carefully organized - concise accurate - current information - relevance






30. How do you know what to include in your message?






31. Purpose - findings - conclusion - and recommendations






32. Are these stages recursive or linear?






33. Audience's preferences - personal work style - how widely info needs to be distributed etc.






34. What is critical to a message's success?






35. Formality Considerations






36. Goal and audience






37. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






38. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






39. Using words like 'most - much - very' with caution - wthout overdoing it.






40. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






41. Techniques for writing memos and emails are...






42. Plan what you are going to say - polish what you wrote before you sent it - proofread everything

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43. Clairty






44. When to use Instant Messaging?






45. What types of research is done in gathering information?






46. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






47. Concern policies and regulations found in employee handbooks and other internal corporate communications






48. What techniques can be used for gathering information?






49. What is a Memorandum?






50. How is formatting important?