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Test your basic knowledge |
The Business Writing Process
Start Test
Study First
Subjects
:
writing-skills
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. To emphasize the performer of an action: make the performer the subject of the verb
Active Voice
Things to think through when planning a website
Telegraphic Style
Three P's for success in writing a memo
2. What is Indirect Order?
Put it Last - using the opening to prepare the audience
Information the reader will want - put it first.
One-third
Euphemismss
3. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.
Instructions
Concrete Words
Position
It is integral in how your audience will receive and accept the information.
4. Clairty
Affectation
Strive for Concreteness - Vigor - Precision - Short sentences and paragraphs
It is integral in how your audience will receive and accept the information.
Denotaion
5. How do you Plan the message?
Four keys to effective writing
Main parts of internal proposals
Define the Problem - Consider the Audience and their Individual Contexts - Consider your own Contexts - Best Way to Achieve message;
What do you want to say - Say It - Say it Better
6. Casual
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress
Slang; Colloquialisms - Contractions - Short Sentences - for close friends only
Long Dashes
Strive for Concreteness - Vigor - Precision - Short sentences and paragraphs
7. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2
Repetition
Subordination
Buzz Words
Strive for Concreteness - Vigor - Precision - Short sentences and paragraphs
8. What is important in the Revising stage?
Characteristics of job-related writing
Affectation
Coherent writing
Get Feedback From Others!
9. What are Pros of Email?
It is integral in how your audience will receive and accept the information.
Characteristics of job-related writing
Short report
Eliminates phone tag - saves time - facilitates fast decisions - cheap - provides written record
10. Sentences can vary in sentence length - word order - loose and periodic sentences
Sentence Variety
Long - Complicated - Requires Negotiation - Questions/Info need clarification/discussion - Info Confidential/Sensitive - Requires Security - Could be Misinterpreted - Emotionally Charged - Requires Tone of Voice - Sent to Avoid - Contains Sensitive I
Coherent writing
Ethics in Business Writing
11. Use to call attention to a particular word or statement --
Characteristics of job-related writing
Subordination
Conciseness
Long Dashes
12. Purpose - problem - plan/solution - conclusion
Main parts of internal proposals
Purpose - Format - Composition
Concrete Words
Instructions
13. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations
Things to think through when planning a website
Information the reader will want - put it first.
Goal of a letter of application
Short report
14. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.
Repetition
Selecting the proper medium
Buzz Words
Affectation
15. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.
Emphasis
Garbled Sentences
Past Correspondence - Employees - Records - Warranties - Product Descriptions - Survey - Interviews
NO offensive or abusive emails should be sent - and no upper case - as that is considered SCREAMING
16. Purpose - findings - conclusion - and recommendations
Strategy and Humanness
Abstract words
Information needed for short report
Wordiness
17. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion
Abstract words
Main parts of a set of instructions
Sentence Type
Telegraphic Style
18. Audience's preferences - personal work style - how widely info needs to be distributed etc.
Recipient's Name and Introduce Yourself
Selecting the proper medium
Coherent writing
Wordiness
19. What are Individual Contexts
Selecting the proper medium
Organizational - Professional - Personal
Main parts of internal proposals
Proper Conversation - Personal Pronouns/Contractions - Sentences are Short - Organized - Well Structured;
20. What should you know about a Letter?
Idioms
Purpose - Format - Composition
Main parts of a set of instructions
Ethics in Business Writing
21. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'
Recipient's Name and Introduce Yourself
Coherent writing
Casual - Informal - or Formal
Idioms
22. What is the general Purpose of a Letter?
Tone
'You Viewpoint'
Represent writer and topic formally to recipient. Correspondence with People Outside the your organization.
Recipient's Name and Introduce Yourself
23. Honesty - attractive - carefully organized - concise accurate - current information - relevance
Conciseness - Clarity - Etiquette - Correctness
Characteristics do employers like to see in a resume
Characteristics of job-related writing
Organizational - Professional - Personal
24. Formal
Keep Distance between Writer and Reader - Avoid Personal References/Contractions - Longer Sentences - for people of Higher Status
Organizational - Professional - Personal
Concrete Words
Short report
25. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites
Examples of medium s of business communication
Get Feedback From Others!
Information the reader will want - put it first.
Recipient's Name and Introduce Yourself
26. Stages can also be summarized as...
Climatic Order
Euphemismss
What do you want to say - Say It - Say it Better
Get Feedback From Others!
27. What is Direct Order?
Coherent writing
Buzz Words
Information needed for short report
Information the reader will want - put it first.
28. To set you apart from the others; show that you have customized your resume for that company/job opening
Put it Last - using the opening to prepare the audience
Goal of a letter of application
Figures of Speech
Revision of content - Organization - Formatting
29. What is critical to a message's success?
Cliches
Attractive and Readable Format
Tone
Your audience is the best guide for What and How
30. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem
Not Confidential - Doesn't Communicate Emotions - Tone of Voice - or Unspoken Communications - Can be Ignored or Delayed
Guidelines for successful group writing
Rules for writing instructions
Telegraphic Style
31. Listing the ideas or facts within a sentence in sequence from least to most important
Climatic Order
Past Correspondence - Employees - Records - Warranties - Product Descriptions - Survey - Interviews
Telegraphic Style
Recursive
32. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence
Conciseness
Sentence Type
Guidelines for effective business e-mail messages
Your Name - Closing Statement such as Thanks - Regards in more formal messages
33. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'
Connotation
Emphasis
It is integral in how your audience will receive and accept the information.
Telegraphic Style
34. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary
Connotation
Casual - Informal - or Formal
Main parts of instructions
Four keys to effective writing
35. Why Avoid Perfectionism in Drafting?
Main parts of internal proposals
Cut out nonessentials - Minimize references to Previous Communications
Helps include all important information; Makes you more willing to revise
Business Writing Style
36. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?
Attractive and Readable Format
Key draft questions
Wordiness
Figures of Speech
37. What are three levels of Revision?
Affectation
What do you want to say - Say It - Say it Better
Revision of content - Organization - Formatting
Represent writer and topic formally to recipient. Correspondence with People Outside the your organization.
38. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.
Biased Language
Repetition
Key draft questions
Conciseness
39. Use Initialisms
Your Name - Closing Statement such as Thanks - Regards in more formal messages
Cautiously i.e. BTW: by the way
Goal of a letter of application
One-third
40. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations
Outlining
Connotation
Affectation
Wordiness
41. E.g. 'most important'
Direct Statements
NO offensive or abusive emails should be sent - and no upper case - as that is considered SCREAMING
Get Feedback From Others!
Selecting the proper medium
42. How do you know what to include in your message?
Your audience is the best guide for What and How
Garbled Sentences
Three P's for success in writing a memo
Emphasis
43. How is formatting important?
Position
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress
Mechanical Devices
It is integral in how your audience will receive and accept the information.
44. Repeating keywords and key phrases
Repetition
Three P's for success in writing a memo
Short report
Denotaion
45. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.
Recipient's Name and Introduce Yourself
Long - Complicated - Requires Negotiation - Questions/Info need clarification/discussion - Info Confidential/Sensitive - Requires Security - Could be Misinterpreted - Emotionally Charged - Requires Tone of Voice - Sent to Avoid - Contains Sensitive I
Figures of Speech
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress
46. The ____________ of a word are its literal meanings - as defined in a dictionary.
Denotaion
Get Feedback From Others!
Helps include all important information; Makes you more willing to revise
Selecting the proper medium
47. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses
Main parts of instructions
Abstract words
Examples of medium s of business communication
Information the reader will want - put it first.
48. Etiquette
NO offensive or abusive emails should be sent - and no upper case - as that is considered SCREAMING
Affectation
Euphemismss
Attractive and Readable Format
49. How much time should a student spend in each writing stage?
One-third
Eliminates phone tag - saves time - facilitates fast decisions - cheap - provides written record
Connotation
Concrete Words
50. Goal and audience
Revision of content - Organization - Formatting
Proper Conversation - Personal Pronouns/Contractions - Sentences are Short - Organized - Well Structured;
Things to think through when planning a website
Strive for Concreteness - Vigor - Precision - Short sentences and paragraphs