Test your basic knowledge |

The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Audience's preferences - personal work style - how widely info needs to be distributed etc.






2. How do you begin the message?

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3. Concern policies and regulations found in employee handbooks and other internal corporate communications






4. Correctness






5. What is the best advice for Drafting?






6. The ____________ of a word are its literal meanings - as defined in a dictionary.






7. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






8. Using words like 'most - much - very' with caution - wthout overdoing it.






9. General considerations with Email Messages






10. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






11. Tell and show how to do something






12. Formality Considerations






13. To emphasize the performer of an action: make the performer the subject of the verb






14. Etiquette






15. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






16. How much time should a student spend in each writing stage?






17. To set you apart from the others; show that you have customized your resume for that company/job opening






18. Casual






19. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






20. What is critical to a message's success?






21. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






22. Listing the ideas or facts within a sentence in sequence from least to most important






23. What techniques can be used for gathering information?






24. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






25. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






26. Formal






27. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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28. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






29. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






30. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






31. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






32. Sentences can vary in sentence length - word order - loose and periodic sentences






33. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






34. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






35. What are Pros of Email?






36. Informal






37. Using short and long sentences strategically






38. What is Direct Order?






39. What are three levels of Editing?






40. How do you know what to include in your message?






41. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.






42. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






43. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






44. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






45. What are the activities in the planning stage?






46. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






47. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






48. How do you present information in long messages?






49. What should you know about a Letter?






50. Clairty