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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. How do you present information in message?






2. What is current emphasis on for a Letter?






3. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






4. E.g. 'most important'






5. When to use Instant Messaging?






6. Concern policies and regulations found in employee handbooks and other internal corporate communications






7. Purpose - problem - plan/solution - conclusion






8. What is Direct Order?






9. Techniques for writing memos and emails are...






10. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






11. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.






12. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






13. Purpose - findings - conclusion - and recommendations






14. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






15. Using short and long sentences strategically






16. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






17. Listing the ideas or facts within a sentence in sequence from least to most important






18. Tell and show how to do something






19. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.






20. How to end an email






21. What are three levels of Revision?






22. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






23. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






24. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






25. Use Initialisms






26. Correctness






27. Casual






28. What types of research is done in gathering information?






29. Clairty






30. What is important in the Revising stage?






31. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






32. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






33. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






34. What are the activities in the planning stage?






35. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






36. The ____________ of a word are its literal meanings - as defined in a dictionary.






37. Honesty - attractive - carefully organized - concise accurate - current information - relevance






38. What should you know about a Letter?






39. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






40. How much time should a student spend in each writing stage?






41. What is the best advice for Drafting?






42. To emphasize the performer of an action: make the performer the subject of the verb






43. Repeating keywords and key phrases






44. Conciseness






45. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






46. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






47. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






48. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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49. Goal and audience






50. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.







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