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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






2. Repeating keywords and key phrases






3. What is the best advice for Drafting?






4. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






5. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






6. Listing the ideas or facts within a sentence in sequence from least to most important






7. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






8. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.






9. How do you know what to include in your message?






10. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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11. What is Direct Order?






12. What techniques can be used for gathering information?






13. Iitalics - bold type - underlining etc.






14. Techniques for writing memos and emails are...






15. Steps to Successful Writing






16. What types of research is done in gathering information?






17. What are three levels of Revision?






18. What is current emphasis on for a Letter?






19. Using short and long sentences strategically






20. When to use Instant Messaging?






21. Why Avoid Perfectionism in Drafting?






22. Sentences can vary in sentence length - word order - loose and periodic sentences






23. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






24. What are Individual Contexts






25. What is critical to a message's success?






26. Audience's preferences - personal work style - how widely info needs to be distributed etc.






27. What is Indirect Order?






28. Tell and show how to do something






29. What is the general Purpose of a Letter?






30. To set you apart from the others; show that you have customized your resume for that company/job opening






31. How to end an email






32. Purpose - findings - conclusion - and recommendations






33. Using words like 'most - much - very' with caution - wthout overdoing it.






34. When should email NOT be used?






35. Conciseness






36. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






37. Formal






38. What are Pros of Email?






39. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






40. Concern policies and regulations found in employee handbooks and other internal corporate communications






41. What should you know about a Letter?






42. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






43. What is format of most Memos?






44. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns






45. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






46. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






47. Use Initialisms






48. Stages can also be summarized as...






49. How much time should a student spend in each writing stage?






50. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed