Test your basic knowledge |

The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Clairty






2. How do you present information in message?






3. How much time should a student spend in each writing stage?






4. Audience's preferences - personal work style - how widely info needs to be distributed etc.






5. Tell and show how to do something






6. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






7. What is the general Purpose of a Letter?






8. Conciseness






9. Formal






10. What is important in the Revising stage?






11. How do you know what to include in your message?






12. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






13. Listing the ideas or facts within a sentence in sequence from least to most important






14. E.g. 'most important'






15. Why Avoid Perfectionism in Drafting?






16. What is critical to a message's success?






17. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






18. Repeating keywords and key phrases






19. What are Pros of Email?






20. Using short and long sentences strategically






21. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






22. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.






23. What are Cons of Email?

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24. What are three levels of Editing?






25. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






26. When should email NOT be used?






27. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






28. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






29. What is format of most Memos?






30. How do you Plan the message?






31. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






32. What is Indirect Order?






33. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






34. Use Initialisms






35. How is formatting important?






36. When to use Instant Messaging?






37. Using words like 'most - much - very' with caution - wthout overdoing it.






38. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






39. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






40. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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41. How do you present information in long messages?






42. The ____________ of a word are its literal meanings - as defined in a dictionary.






43. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






44. Goal and audience






45. Purpose - problem - plan/solution - conclusion






46. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






47. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






48. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.






49. How to end an email






50. Purpose - findings - conclusion - and recommendations