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Test your basic knowledge |
The Business Writing Process
Start Test
Study First
Subjects
:
writing-skills
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.
Information needed for short report
Revision - Editing - Proofreading
Organizational - Professional - Personal
Euphemismss
2. Using words like 'most - much - very' with caution - wthout overdoing it.
Tone
Four keys to effective writing
Intensifiers
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress
3. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.
Buzz Words
Purpose - Format - Composition
Guidelines for successful group writing
Figures of Speech
4. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.
Strategy and Humanness
Biased Language
Connotation
Procedures
5. What are Pros of Email?
Intensifiers
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress
Eliminates phone tag - saves time - facilitates fast decisions - cheap - provides written record
Date - To - From - Subject Headings
6. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary
Garbled Sentences
Intensifiers
Conciseness - Clarity - Etiquette - Correctness
Main parts of instructions
7. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence
Intensifiers
Sentence Length
Sentence Type
Casual - Informal - or Formal
8. Honesty - attractive - carefully organized - concise accurate - current information - relevance
Outlining
Characteristics do employers like to see in a resume
Climatic Order
Mechanical Devices
9. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations
Abstract words
Short report
Main parts of instructions
Business Writing Style
10. Correctness
Conciseness
Write Correctly so others will not think you are stupid or lack credibility
Three P's for success in writing a memo
What do you want to say - Say It - Say it Better
11. What is the best advice for Drafting?
Affectation
Outlining
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress
Recipient's Name and Introduce Yourself
12. The ____________ of a word are its literal meanings - as defined in a dictionary.
Keep Distance between Writer and Reader - Avoid Personal References/Contractions - Longer Sentences - for people of Higher Status
Denotaion
Long Dashes
Characteristics do employers like to see in a resume
13. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.
Most Important Information First - and then Descending Order
What do you want to say - Say It - Say it Better
Position
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress
14. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.
Attractive and Readable Format
Garbled Sentences
Instructions
Ethics in Business Writing
15. Techniques for writing memos and emails are...
Examples of medium s of business communication
'You Viewpoint'
similar
Your Name - Closing Statement such as Thanks - Regards in more formal messages
16. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed
Affectation
Rules for writing instructions
Position
Attractive and Readable Format
17. When should email NOT be used?
Long - Complicated - Requires Negotiation - Questions/Info need clarification/discussion - Info Confidential/Sensitive - Requires Security - Could be Misinterpreted - Emotionally Charged - Requires Tone of Voice - Sent to Avoid - Contains Sensitive I
One-third
Intensifiers
Three P's for success in writing a memo
18. General considerations with Email Messages
Cautiously i.e. BTW: by the way
Preparation - Research - Organization - Writing - Revision
Direct Statements
Conciseness - Clarity - Etiquette - Correctness
19. What should you know about a Letter?
Most Important Information First - and then Descending Order
Attractive and Readable Format
Purpose - Format - Composition
Biased Language
20. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'
Tone
Guidelines for effective business e-mail messages
Purpose - Format - Composition
Idioms
21. Clairty
Climatic Order
Internal Letters. Sometimes classified as Reports
Strive for Concreteness - Vigor - Precision - Short sentences and paragraphs
Visualize Readers - Keep their interests in mind - List Pertinent Facts - Brainstorming - Diagrams
22. What are Individual Contexts
Write Correctly so others will not think you are stupid or lack credibility
Goal of a letter of application
Sentence Variety
Organizational - Professional - Personal
23. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o
Ethics in Business Writing
Slang; Colloquialisms - Contractions - Short Sentences - for close friends only
Most Important Information First - and then Descending Order
Emphasis
24. Repeating keywords and key phrases
Repetition
Idioms
Preparation - Research - Organization - Writing - Revision
Main parts of a set of instructions
25. Purpose - problem - plan/solution - conclusion
Three P's for success in writing a memo
Sentence Type
Eliminates phone tag - saves time - facilitates fast decisions - cheap - provides written record
Main parts of internal proposals
26. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -
Characteristics of job-related writing
Eliminates phone tag - saves time - facilitates fast decisions - cheap - provides written record
Euphemismss
Not Confidential - Doesn't Communicate Emotions - Tone of Voice - or Unspoken Communications - Can be Ignored or Delayed
27. What is Indirect Order?
Casual - Informal - or Formal
Buzz Words
Put it Last - using the opening to prepare the audience
Concrete Words
28. How to end an email
Recipient's Name and Introduce Yourself
Emphasis
Organizational - Professional - Personal
Your Name - Closing Statement such as Thanks - Regards in more formal messages
29. What is format of most Memos?
Eliminates phone tag - saves time - facilitates fast decisions - cheap - provides written record
Date - To - From - Subject Headings
Revision of content - Organization - Formatting
Recursive
30. Listing the ideas or facts within a sentence in sequence from least to most important
Most Important Information First - and then Descending Order
Euphemismss
Recipient's Name and Introduce Yourself
Climatic Order
31. Concern policies and regulations found in employee handbooks and other internal corporate communications
Procedures
Concrete Words
Climatic Order
Outlining
32. Sentences can vary in sentence length - word order - loose and periodic sentences
Sentence Variety
Subordination
It is integral in how your audience will receive and accept the information.
Represent writer and topic formally to recipient. Correspondence with People Outside the your organization.
33. Purpose - findings - conclusion - and recommendations
Conciseness
Rules for writing instructions
Revision of content - Organization - Formatting
Information needed for short report
34. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem
Guidelines for successful group writing
Information needed for short report
Helps include all important information; Makes you more willing to revise
Garbled Sentences
35. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations
Past Correspondence - Employees - Records - Warranties - Product Descriptions - Survey - Interviews
Wordiness
Connotation
Position
36. To emphasize the performer of an action: make the performer the subject of the verb
Information needed for short report
Garbled Sentences
Main parts of a set of instructions
Active Voice
37. Are these stages recursive or linear?
Cut out nonessentials - Minimize references to Previous Communications
Sentence Variety
Examples of medium s of business communication
Recursive
38. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns
Things to think through when planning a website
Information needed for short report
Wordiness
What do you want to say - Say It - Say it Better
39. What is a Memorandum?
Internal Letters. Sometimes classified as Reports
Cliches
Abstract words
Strive for Concreteness - Vigor - Precision - Short sentences and paragraphs
40. Formal
Keep Distance between Writer and Reader - Avoid Personal References/Contractions - Longer Sentences - for people of Higher Status
Main parts of internal proposals
Selecting the proper medium
Key draft questions
41. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations
Procedures
Characteristics of job-related writing
Biased Language
Sentence Variety
42. How do you begin the message?
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43. What is critical to a message's success?
Business Writing Style
Your audience is the best guide for What and How
Attractive and Readable Format
Abstract words
44. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme
Climatic Order
It is integral in how your audience will receive and accept the information.
Emphasis
Recursive
45. Use to call attention to a particular word or statement --
Not Confidential - Doesn't Communicate Emotions - Tone of Voice - or Unspoken Communications - Can be Ignored or Delayed
Cut out nonessentials - Minimize references to Previous Communications
Past Correspondence - Employees - Records - Warranties - Product Descriptions - Survey - Interviews
Long Dashes
46. Stages can also be summarized as...
Key draft questions
Keep Distance between Writer and Reader - Avoid Personal References/Contractions - Longer Sentences - for people of Higher Status
What do you want to say - Say It - Say it Better
Sentence Variety
47. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses
Biased Language
Abstract words
Sentence Variety
Information the reader will want - put it first.
48. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.
Define the Problem - Consider the Audience and their Individual Contexts - Consider your own Contexts - Best Way to Achieve message;
Key draft questions
Information the reader will want - put it first.
Coherent writing
49. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2
Guidelines for effective business e-mail messages
Buzz Words
Sentence Length
Information needed for short report
50. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'
Telegraphic Style
Instructions
Not Confidential - Doesn't Communicate Emotions - Tone of Voice - or Unspoken Communications - Can be Ignored or Delayed
Visualize Readers - Keep their interests in mind - List Pertinent Facts - Brainstorming - Diagrams
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