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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. How is formatting important?






2. What types of research is done in gathering information?






3. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






4. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






5. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






6. Goal and audience






7. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






8. Sentences can vary in sentence length - word order - loose and periodic sentences






9. How much time should a student spend in each writing stage?






10. Using words like 'most - much - very' with caution - wthout overdoing it.






11. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






12. Repeating keywords and key phrases






13. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






14. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






15. Correctness






16. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






17. E.g. 'most important'






18. Use Initialisms






19. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






20. What are the activities in the planning stage?






21. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






22. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






23. What should you know about a Letter?






24. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme






25. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






26. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






27. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed






28. Using short and long sentences strategically






29. Honesty - attractive - carefully organized - concise accurate - current information - relevance






30. How to end an email






31. Plan what you are going to say - polish what you wrote before you sent it - proofread everything

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32. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






33. To set you apart from the others; show that you have customized your resume for that company/job opening






34. Clairty






35. What is current emphasis on for a Letter?






36. Tell and show how to do something






37. What techniques can be used for gathering information?






38. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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39. Purpose - problem - plan/solution - conclusion






40. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






41. Use to call attention to a particular word or statement --






42. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






43. What is Direct Order?






44. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.






45. What is format of most Memos?






46. Etiquette






47. Casual






48. What are Pros of Email?






49. When to use Instant Messaging?






50. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.