SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
The Business Writing Process
Start Test
Study First
Subjects
:
writing-skills
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Stages can also be summarized as...
Revision - Editing - Proofreading
Put it Last - using the opening to prepare the audience
Wordiness
What do you want to say - Say It - Say it Better
2. Audience's preferences - personal work style - how widely info needs to be distributed etc.
Sentence Length
Selecting the proper medium
Position
What do you want to say - Say It - Say it Better
3. The ____________ of a word are its literal meanings - as defined in a dictionary.
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress
Guidelines for successful group writing
Visualize Readers - Keep their interests in mind - List Pertinent Facts - Brainstorming - Diagrams
Denotaion
4. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.
Sentence Type
Conciseness - Clarity - Etiquette - Correctness
Business Writing Style
Tone
5. Correctness
Intensifiers
Affectation
Write Correctly so others will not think you are stupid or lack credibility
Subordination
6. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence
Guidelines for successful group writing
Four keys to effective writing
Sentence Type
Long - Complicated - Requires Negotiation - Questions/Info need clarification/discussion - Info Confidential/Sensitive - Requires Security - Could be Misinterpreted - Emotionally Charged - Requires Tone of Voice - Sent to Avoid - Contains Sensitive I
7. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.
Strive for Concreteness - Vigor - Precision - Short sentences and paragraphs
Rules for writing instructions
Euphemismss
Write Correctly so others will not think you are stupid or lack credibility
8. How much time should a student spend in each writing stage?
One-third
Things to think through when planning a website
NO offensive or abusive emails should be sent - and no upper case - as that is considered SCREAMING
Connotation
9. When to use Instant Messaging?
Emphasis
Idioms
Stress Brevity - uses abbreviations - Convey ideas completely - minimal need for response - Telephone message - but in writing.
Selecting the proper medium
10. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns
Conciseness
Coherent writing
Wordiness
Euphemismss
11. When should email NOT be used?
Slang; Colloquialisms - Contractions - Short Sentences - for close friends only
Recursive
Active Voice
Long - Complicated - Requires Negotiation - Questions/Info need clarification/discussion - Info Confidential/Sensitive - Requires Security - Could be Misinterpreted - Emotionally Charged - Requires Tone of Voice - Sent to Avoid - Contains Sensitive I
12. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.
Coherent writing
Recipient's Name and Introduce Yourself
Conciseness
Figures of Speech
13. How to end an email
Cautiously i.e. BTW: by the way
Revision - Editing - Proofreading
Your Name - Closing Statement such as Thanks - Regards in more formal messages
Biased Language
14. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2
Past Correspondence - Employees - Records - Warranties - Product Descriptions - Survey - Interviews
Active Voice
Affectation
Buzz Words
15. Iitalics - bold type - underlining etc.
Recipient's Name and Introduce Yourself
Main parts of internal proposals
Mechanical Devices
Slang; Colloquialisms - Contractions - Short Sentences - for close friends only
16. Casual
Slang; Colloquialisms - Contractions - Short Sentences - for close friends only
Three P's for success in writing a memo
Put it Last - using the opening to prepare the audience
Guidelines for effective business e-mail messages
17. Formality Considerations
Casual - Informal - or Formal
Sentence Variety
Affectation
Represent writer and topic formally to recipient. Correspondence with People Outside the your organization.
18. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations
Key draft questions
One-third
Short report
Things to think through when planning a website
19. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)
Rules for writing instructions
Get Feedback From Others!
Four keys to effective writing
Cut out nonessentials - Minimize references to Previous Communications
20. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard
Affectation
Information needed for short report
Wordiness
Concrete Words
21. Purpose - findings - conclusion - and recommendations
Information needed for short report
It is integral in how your audience will receive and accept the information.
Organizational - Professional - Personal
Proper Conversation - Personal Pronouns/Contractions - Sentences are Short - Organized - Well Structured;
22. Are these stages recursive or linear?
Recursive
Abstract words
Long Dashes
Get Feedback From Others!
23. How do you present information in long messages?
Use Direct Pattern if positive - Use Indirect Pattern if neutral or negative; State Objective - ALWAYS Consider Audience and Purpose
Sentence Length
Cautiously i.e. BTW: by the way
Conciseness - Clarity - Etiquette - Correctness
24. What is a Memorandum?
Internal Letters. Sometimes classified as Reports
What do you want to say - Say It - Say it Better
Proper Conversation - Personal Pronouns/Contractions - Sentences are Short - Organized - Well Structured;
Information the reader will want - put it first.
25. What is Indirect Order?
Telegraphic Style
Past Correspondence - Employees - Records - Warranties - Product Descriptions - Survey - Interviews
Put it Last - using the opening to prepare the audience
Visualize Readers - Keep their interests in mind - List Pertinent Facts - Brainstorming - Diagrams
26. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses
Emphasis
Abstract words
Your Name - Closing Statement such as Thanks - Regards in more formal messages
Procedures
27. What are Individual Contexts
Put it Last - using the opening to prepare the audience
Organizational - Professional - Personal
Guidelines for effective business e-mail messages
Conciseness - Clarity - Etiquette - Correctness
28. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.
Proper Conversation - Personal Pronouns/Contractions - Sentences are Short - Organized - Well Structured;
Concrete Words
Affectation
Organizational - Professional - Personal
29. Techniques for writing memos and emails are...
Figures of Speech
Characteristics of job-related writing
similar
Key draft questions
30. To emphasize the performer of an action: make the performer the subject of the verb
Direct Statements
Active Voice
Sentence Length
Information needed for short report
31. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.
One-third
Cliches
Subordination
Main parts of instructions
32. How is formatting important?
Revision of content - Organization - Formatting
Three P's for success in writing a memo
Put it Last - using the opening to prepare the audience
It is integral in how your audience will receive and accept the information.
33. Informal
Business Writing Style
Four keys to effective writing
Proper Conversation - Personal Pronouns/Contractions - Sentences are Short - Organized - Well Structured;
Abstract words
34. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?
Position
Main parts of a set of instructions
Key draft questions
Gathering and Collecting Information - Analyzing and Organizing Information - Choosing the Form - Channel - and Format of the Message
35. What is critical to a message's success?
Long - Complicated - Requires Negotiation - Questions/Info need clarification/discussion - Info Confidential/Sensitive - Requires Security - Could be Misinterpreted - Emotionally Charged - Requires Tone of Voice - Sent to Avoid - Contains Sensitive I
Long Dashes
Attractive and Readable Format
Ethics in Business Writing
36. Tell and show how to do something
Cautiously i.e. BTW: by the way
Strategy and Humanness
Sentence Variety
Instructions
37. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary
Conciseness
Three P's for success in writing a memo
Long - Complicated - Requires Negotiation - Questions/Info need clarification/discussion - Info Confidential/Sensitive - Requires Security - Could be Misinterpreted - Emotionally Charged - Requires Tone of Voice - Sent to Avoid - Contains Sensitive I
Main parts of instructions
38. What is important in the Revising stage?
Get Feedback From Others!
Eliminates phone tag - saves time - facilitates fast decisions - cheap - provides written record
Sentence Length
'You Viewpoint'
39. How do you know what to include in your message?
Your audience is the best guide for What and How
Sentence Variety
Put it Last - using the opening to prepare the audience
Internal Letters. Sometimes classified as Reports
40. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o
Keep Distance between Writer and Reader - Avoid Personal References/Contractions - Longer Sentences - for people of Higher Status
Intensifiers
Biased Language
Ethics in Business Writing
41. Honesty - attractive - carefully organized - concise accurate - current information - relevance
Internal Letters. Sometimes classified as Reports
Characteristics do employers like to see in a resume
Proper Conversation - Personal Pronouns/Contractions - Sentences are Short - Organized - Well Structured;
Slang; Colloquialisms - Contractions - Short Sentences - for close friends only
42. What are three levels of Revision?
Information needed for short report
Most Important Information First - and then Descending Order
Mechanical Devices
Revision of content - Organization - Formatting
43. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem
Emphasis
Guidelines for successful group writing
Conciseness
Recursive
44. Clairty
Sentence Type
Characteristics do employers like to see in a resume
Main parts of instructions
Strive for Concreteness - Vigor - Precision - Short sentences and paragraphs
45. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme
Emphasis
Biased Language
Most Important Information First - and then Descending Order
Main parts of a set of instructions
46. Using short and long sentences strategically
Your Name - Closing Statement such as Thanks - Regards in more formal messages
Sentence Length
Sentence Type
Characteristics of job-related writing
47. Goal and audience
Write Correctly so others will not think you are stupid or lack credibility
Things to think through when planning a website
Garbled Sentences
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress
48. Use Initialisms
Short report
Get Feedback From Others!
Cautiously i.e. BTW: by the way
Main parts of a set of instructions
49. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.
Characteristics do employers like to see in a resume
Gathering and Collecting Information - Analyzing and Organizing Information - Choosing the Form - Channel - and Format of the Message
Cautiously i.e. BTW: by the way
Coherent writing
50. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.
Outlining
Stress Brevity - uses abbreviations - Convey ideas completely - minimal need for response - Telephone message - but in writing.
Coherent writing
Recursive