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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What are Cons of Email?

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2. General considerations with Email Messages






3. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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4. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






5. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






6. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






7. What techniques can be used for gathering information?






8. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






9. To set you apart from the others; show that you have customized your resume for that company/job opening






10. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






11. The ____________ of a word are its literal meanings - as defined in a dictionary.






12. How do you present information in message?






13. Listing the ideas or facts within a sentence in sequence from least to most important






14. What is format of most Memos?






15. Purpose - findings - conclusion - and recommendations






16. What are three levels of Revision?






17. Correctness






18. When should email NOT be used?






19. How to end an email






20. What are Pros of Email?






21. Tell and show how to do something






22. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






23. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






24. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






25. Honesty - attractive - carefully organized - concise accurate - current information - relevance






26. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






27. How do you know what to include in your message?






28. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






29. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






30. What should you know about a Letter?






31. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






32. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.






33. Formal






34. How is formatting important?






35. Conciseness






36. Audience's preferences - personal work style - how widely info needs to be distributed etc.






37. Use Initialisms






38. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.






39. Steps to Successful Writing






40. Clairty






41. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






42. To emphasize the performer of an action: make the performer the subject of the verb






43. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.






44. What are three levels of Editing?






45. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






46. What types of research is done in gathering information?






47. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






48. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns






49. What is the general Purpose of a Letter?






50. Informal