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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What types of research is done in gathering information?






2. How is formatting important?






3. Using words like 'most - much - very' with caution - wthout overdoing it.






4. The ____________ of a word are its literal meanings - as defined in a dictionary.






5. Conciseness






6. What should you know about a Letter?






7. Purpose - problem - plan/solution - conclusion






8. Repeating keywords and key phrases






9. What is Indirect Order?






10. How do you begin the message?

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11. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






12. What is a Memorandum?






13. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






14. Audience's preferences - personal work style - how widely info needs to be distributed etc.






15. Formality Considerations






16. What is format of most Memos?






17. Sentences can vary in sentence length - word order - loose and periodic sentences






18. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






19. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






20. Honesty - attractive - carefully organized - concise accurate - current information - relevance






21. Informal






22. How do you present information in message?






23. What are three levels of Editing?






24. Etiquette






25. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






26. What is critical to a message's success?






27. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.






28. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






29. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






30. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






31. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.






32. Concern policies and regulations found in employee handbooks and other internal corporate communications






33. Listing the ideas or facts within a sentence in sequence from least to most important






34. What is the general Purpose of a Letter?






35. When to use Instant Messaging?






36. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






37. What are the activities in the planning stage?






38. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






39. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






40. Techniques for writing memos and emails are...






41. Steps to Successful Writing






42. Why Avoid Perfectionism in Drafting?






43. How much time should a student spend in each writing stage?






44. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






45. Stages can also be summarized as...






46. Plan what you are going to say - polish what you wrote before you sent it - proofread everything

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47. Clairty






48. What are Cons of Email?

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49. Formal






50. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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