Test your basic knowledge |

The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. How do you present information in long messages?






2. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






3. To set you apart from the others; show that you have customized your resume for that company/job opening






4. Iitalics - bold type - underlining etc.






5. What is a Memorandum?






6. Are these stages recursive or linear?






7. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed






8. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






9. Sentences can vary in sentence length - word order - loose and periodic sentences






10. What is Direct Order?






11. Techniques for writing memos and emails are...






12. Why Avoid Perfectionism in Drafting?






13. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.






14. Correctness






15. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






16. What are the activities in the planning stage?






17. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






18. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.






19. Etiquette






20. Plan what you are going to say - polish what you wrote before you sent it - proofread everything

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21. Honesty - attractive - carefully organized - concise accurate - current information - relevance






22. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






23. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






24. Purpose - findings - conclusion - and recommendations






25. How do you Plan the message?






26. What are Pros of Email?






27. What techniques can be used for gathering information?






28. How to end an email






29. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






30. Conciseness






31. Using short and long sentences strategically






32. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






33. General considerations with Email Messages






34. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






35. Purpose - problem - plan/solution - conclusion






36. What is current emphasis on for a Letter?






37. Formality Considerations






38. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






39. How do you know what to include in your message?






40. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






41. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






42. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






43. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






44. Formal






45. How is formatting important?






46. What is format of most Memos?






47. Steps to Successful Writing






48. What is critical to a message's success?






49. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme






50. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'