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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Goal and audience






2. Purpose - findings - conclusion - and recommendations






3. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






4. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed






5. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






6. When should email NOT be used?






7. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






8. What is the general Purpose of a Letter?






9. Formality Considerations






10. Conciseness






11. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






12. Why Avoid Perfectionism in Drafting?






13. Are these stages recursive or linear?






14. Using words like 'most - much - very' with caution - wthout overdoing it.






15. To emphasize the performer of an action: make the performer the subject of the verb






16. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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17. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






18. What types of research is done in gathering information?






19. The ____________ of a word are its literal meanings - as defined in a dictionary.






20. What is Indirect Order?






21. Use to call attention to a particular word or statement --






22. How do you know what to include in your message?






23. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.






24. Iitalics - bold type - underlining etc.






25. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






26. Techniques for writing memos and emails are...






27. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






28. General considerations with Email Messages






29. How do you Plan the message?






30. How much time should a student spend in each writing stage?






31. What is critical to a message's success?






32. How to end an email






33. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






34. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.






35. Plan what you are going to say - polish what you wrote before you sent it - proofread everything

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36. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






37. Formal






38. What are Cons of Email?

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39. What are three levels of Editing?






40. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






41. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.






42. Casual






43. What is Direct Order?






44. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






45. Sentences can vary in sentence length - word order - loose and periodic sentences






46. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






47. What are three levels of Revision?






48. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






49. Listing the ideas or facts within a sentence in sequence from least to most important






50. Purpose - problem - plan/solution - conclusion