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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






2. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






3. Steps to Successful Writing






4. Use to call attention to a particular word or statement --






5. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.






6. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






7. Formality Considerations






8. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme






9. Use Initialisms






10. Listing the ideas or facts within a sentence in sequence from least to most important






11. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






12. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.






13. Techniques for writing memos and emails are...






14. What should you know about a Letter?






15. How do you begin the message?


16. What is a Memorandum?






17. What are Cons of Email?


18. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






19. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y


20. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed






21. What is Indirect Order?






22. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






23. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






24. How do you present information in message?






25. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






26. Goal and audience






27. How is formatting important?






28. Stages can also be summarized as...






29. The ____________ of a word are its literal meanings - as defined in a dictionary.






30. When should email NOT be used?






31. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






32. Tell and show how to do something






33. What are the activities in the planning stage?






34. What are Individual Contexts






35. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






36. Correctness






37. What techniques can be used for gathering information?






38. What are three levels of Revision?






39. When to use Instant Messaging?






40. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






41. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






42. What are three levels of Editing?






43. Etiquette






44. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






45. Iitalics - bold type - underlining etc.






46. How do you Plan the message?






47. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






48. E.g. 'most important'






49. What types of research is done in gathering information?






50. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns