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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






2. E.g. 'most important'






3. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






4. Steps to Successful Writing






5. What are Cons of Email?

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6. Use to call attention to a particular word or statement --






7. How do you Plan the message?






8. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






9. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






10. Etiquette






11. Audience's preferences - personal work style - how widely info needs to be distributed etc.






12. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






13. When to use Instant Messaging?






14. Listing the ideas or facts within a sentence in sequence from least to most important






15. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.






16. What techniques can be used for gathering information?






17. To set you apart from the others; show that you have customized your resume for that company/job opening






18. Are these stages recursive or linear?






19. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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20. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






21. How is formatting important?






22. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






23. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






24. What should you know about a Letter?






25. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






26. Iitalics - bold type - underlining etc.






27. What is the general Purpose of a Letter?






28. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






29. How much time should a student spend in each writing stage?






30. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






31. Using short and long sentences strategically






32. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






33. What is a Memorandum?






34. How do you present information in message?






35. Why Avoid Perfectionism in Drafting?






36. Purpose - findings - conclusion - and recommendations






37. What are Individual Contexts






38. What is important in the Revising stage?






39. What are three levels of Revision?






40. How to end an email






41. Tell and show how to do something






42. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






43. What are Pros of Email?






44. Repeating keywords and key phrases






45. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns






46. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






47. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






48. Formal






49. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






50. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites







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