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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Conciseness






2. How do you know what to include in your message?






3. Concern policies and regulations found in employee handbooks and other internal corporate communications






4. How is formatting important?






5. What is a Memorandum?






6. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.






7. Using short and long sentences strategically






8. How do you begin the message?

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9. What are three levels of Editing?






10. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.






11. What is the general Purpose of a Letter?






12. Iitalics - bold type - underlining etc.






13. What are three levels of Revision?






14. How do you present information in long messages?






15. How much time should a student spend in each writing stage?






16. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






17. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






18. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






19. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






20. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






21. When should email NOT be used?






22. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme






23. What should you know about a Letter?






24. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






25. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






26. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






27. Casual






28. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






29. What are Cons of Email?

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30. Are these stages recursive or linear?






31. Honesty - attractive - carefully organized - concise accurate - current information - relevance






32. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






33. Use to call attention to a particular word or statement --






34. Etiquette






35. Formality Considerations






36. Purpose - problem - plan/solution - conclusion






37. Steps to Successful Writing






38. Informal






39. What are Individual Contexts






40. What is important in the Revising stage?






41. Listing the ideas or facts within a sentence in sequence from least to most important






42. Repeating keywords and key phrases






43. Why Avoid Perfectionism in Drafting?






44. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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45. Stages can also be summarized as...






46. How do you present information in message?






47. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






48. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






49. Purpose - findings - conclusion - and recommendations






50. What is Direct Order?







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