Test your basic knowledge |

The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What are Cons of Email?

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2. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






3. Purpose - findings - conclusion - and recommendations






4. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






5. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






6. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed






7. Steps to Successful Writing






8. Listing the ideas or facts within a sentence in sequence from least to most important






9. What is current emphasis on for a Letter?






10. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






11. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






12. What are Pros of Email?






13. Clairty






14. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme






15. How is formatting important?






16. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






17. What is critical to a message's success?






18. Techniques for writing memos and emails are...






19. What types of research is done in gathering information?






20. To emphasize the performer of an action: make the performer the subject of the verb






21. When should email NOT be used?






22. What techniques can be used for gathering information?






23. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






24. What should you know about a Letter?






25. What are three levels of Revision?






26. Goal and audience






27. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






28. To set you apart from the others; show that you have customized your resume for that company/job opening






29. What are Individual Contexts






30. E.g. 'most important'






31. What is Indirect Order?






32. Using words like 'most - much - very' with caution - wthout overdoing it.






33. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






34. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.






35. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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36. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






37. Purpose - problem - plan/solution - conclusion






38. How do you present information in message?






39. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns






40. Why Avoid Perfectionism in Drafting?






41. Stages can also be summarized as...






42. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






43. Repeating keywords and key phrases






44. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.






45. Conciseness






46. Casual






47. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






48. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






49. How do you know what to include in your message?






50. Use to call attention to a particular word or statement --