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The Business Writing Process

Subjects : writing-skills, business-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. What is the general Purpose of a Letter?
It is integral in how your audience will receive and accept the information.
Biased Language
Recursive
Represent writer and topic formally to recipient. Correspondence with People Outside the your organization.

2. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.
Purpose - Format - Composition
Tone
Euphemismss
Conciseness - Clarity - Etiquette - Correctness

3. How do you know what to include in your message?
Abstract words
Your audience is the best guide for What and How
Revision - Editing - Proofreading
Subordination

4. Informal
Casual - Informal - or Formal
Characteristics do employers like to see in a resume
Ethics in Business Writing
Proper Conversation - Personal Pronouns/Contractions - Sentences are Short - Organized - Well Structured;

5. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -
What do you want to say - Say It - Say it Better
Characteristics of job-related writing
Instructions
Characteristics do employers like to see in a resume

6. What are Individual Contexts
Four keys to effective writing
Coherent writing
Sentence Length
Organizational - Professional - Personal

7. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.
Your Name - Closing Statement such as Thanks - Regards in more formal messages
Main parts of instructions
Long Dashes
Position

8. How to end an email
Past Correspondence - Employees - Records - Warranties - Product Descriptions - Survey - Interviews
Casual - Informal - or Formal
Telegraphic Style
Your Name - Closing Statement such as Thanks - Regards in more formal messages

9. How do you present information in message?
Most Important Information First - and then Descending Order
Repetition
Main parts of internal proposals
Sentence Type

10. Audience's preferences - personal work style - how widely info needs to be distributed etc.
Ethics in Business Writing
Selecting the proper medium
Climatic Order
Tone

11. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence
Helps include all important information; Makes you more willing to revise
Sentence Type
Direct Statements
Strive for Concreteness - Vigor - Precision - Short sentences and paragraphs

12. Honesty - attractive - carefully organized - concise accurate - current information - relevance
Sentence Variety
Characteristics do employers like to see in a resume
Casual - Informal - or Formal
Outlining

13. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion
Past Correspondence - Employees - Records - Warranties - Product Descriptions - Survey - Interviews
Information needed for short report
Instructions
Main parts of a set of instructions

14. Use to call attention to a particular word or statement --
Long Dashes
Rules for writing instructions
Strategy and Humanness
Helps include all important information; Makes you more willing to revise

15. To set you apart from the others; show that you have customized your resume for that company/job opening
Goal of a letter of application
Characteristics do employers like to see in a resume
Sentence Variety
Main parts of instructions

16. What types of research is done in gathering information?
Past Correspondence - Employees - Records - Warranties - Product Descriptions - Survey - Interviews
Mechanical Devices
Recursive
Most Important Information First - and then Descending Order

17. What is the best advice for Drafting?
Telegraphic Style
Concrete Words
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress
Guidelines for effective business e-mail messages

18. Use Initialisms
Cliches
Guidelines for effective business e-mail messages
Cautiously i.e. BTW: by the way
Casual - Informal - or Formal

19. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations
Examples of medium s of business communication
Figures of Speech
Characteristics of job-related writing
Ethics in Business Writing

20. What is a Memorandum?
Characteristics do employers like to see in a resume
Three P's for success in writing a memo
Internal Letters. Sometimes classified as Reports
Emphasis

21. What are the activities in the planning stage?
Gathering and Collecting Information - Analyzing and Organizing Information - Choosing the Form - Channel - and Format of the Message
Main parts of internal proposals
Helps include all important information; Makes you more willing to revise
Active Voice

22. Iitalics - bold type - underlining etc.
Emphasis
Abstract words
Visualize Readers - Keep their interests in mind - List Pertinent Facts - Brainstorming - Diagrams
Mechanical Devices

23. Repeating keywords and key phrases
Procedures
Figures of Speech
Repetition
Your Name - Closing Statement such as Thanks - Regards in more formal messages

24. Concern policies and regulations found in employee handbooks and other internal corporate communications
Visualize Readers - Keep their interests in mind - List Pertinent Facts - Brainstorming - Diagrams
Procedures
Your audience is the best guide for What and How
Main parts of instructions

25. Purpose - problem - plan/solution - conclusion
Characteristics of job-related writing
Main parts of internal proposals
Organizational - Professional - Personal
Garbled Sentences

26. What should you know about a Letter?
Coherent writing
Sentence Length
Purpose - Format - Composition
similar

27. What are three levels of Editing?
Use Direct Pattern if positive - Use Indirect Pattern if neutral or negative; State Objective - ALWAYS Consider Audience and Purpose
Define the Problem - Consider the Audience and their Individual Contexts - Consider your own Contexts - Best Way to Achieve message;
Revision - Editing - Proofreading
Procedures

28. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses
Goal of a letter of application
Garbled Sentences
Abstract words
Rules for writing instructions

29. Casual
Things to think through when planning a website
Not Confidential - Doesn't Communicate Emotions - Tone of Voice - or Unspoken Communications - Can be Ignored or Delayed
Write Correctly so others will not think you are stupid or lack credibility
Slang; Colloquialisms - Contractions - Short Sentences - for close friends only

30. Are these stages recursive or linear?
Ethics in Business Writing
Recursive
Affectation
Cliches

31. How is formatting important?
It is integral in how your audience will receive and accept the information.
Position
Casual - Informal - or Formal
Three P's for success in writing a memo

32. Using words like 'most - much - very' with caution - wthout overdoing it.
Climatic Order
Intensifiers
Characteristics of job-related writing
Preparation - Research - Organization - Writing - Revision

33. Clairty
What do you want to say - Say It - Say it Better
Position
Strive for Concreteness - Vigor - Precision - Short sentences and paragraphs
Denotaion

34. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.
Abstract words
Instructions
Figures of Speech
Intensifiers

35. Plan what you are going to say - polish what you wrote before you sent it - proofread everything

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36. What are three levels of Revision?
Organizational - Professional - Personal
Revision of content - Organization - Formatting
Business Writing Style
Cut out nonessentials - Minimize references to Previous Communications

37. When to use Instant Messaging?
Purpose - Format - Composition
Telegraphic Style
Your Name - Closing Statement such as Thanks - Regards in more formal messages
Stress Brevity - uses abbreviations - Convey ideas completely - minimal need for response - Telephone message - but in writing.

38. Tell and show how to do something
Purpose - Format - Composition
Instructions
Conciseness
Garbled Sentences

39. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns
Stress Brevity - uses abbreviations - Convey ideas completely - minimal need for response - Telephone message - but in writing.
Conciseness - Clarity - Etiquette - Correctness
Subordination
Wordiness

40. What is critical to a message's success?
Attractive and Readable Format
Long - Complicated - Requires Negotiation - Questions/Info need clarification/discussion - Info Confidential/Sensitive - Requires Security - Could be Misinterpreted - Emotionally Charged - Requires Tone of Voice - Sent to Avoid - Contains Sensitive I
Most Important Information First - and then Descending Order
Instructions

41. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.
Selecting the proper medium
Affectation
Guidelines for successful group writing
Recipient's Name and Introduce Yourself

42. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.
Coherent writing
Intensifiers
Keep Distance between Writer and Reader - Avoid Personal References/Contractions - Longer Sentences - for people of Higher Status
Attractive and Readable Format

43. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?
Key draft questions
Proper Conversation - Personal Pronouns/Contractions - Sentences are Short - Organized - Well Structured;
Examples of medium s of business communication
Coherent writing

44. How much time should a student spend in each writing stage?
Instructions
Represent writer and topic formally to recipient. Correspondence with People Outside the your organization.
Not Confidential - Doesn't Communicate Emotions - Tone of Voice - or Unspoken Communications - Can be Ignored or Delayed
One-third

45. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard
Recipient's Name and Introduce Yourself
Concrete Words
Euphemismss
Key draft questions

46. Using short and long sentences strategically
Sentence Length
Revision of content - Organization - Formatting
Conciseness
'You Viewpoint'

47. What is current emphasis on for a Letter?
Abstract words
Casual - Informal - or Formal
Strategy and Humanness
Intensifiers

48. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'
Outlining
Keep Distance between Writer and Reader - Avoid Personal References/Contractions - Longer Sentences - for people of Higher Status
Idioms
Your Name - Closing Statement such as Thanks - Regards in more formal messages

49. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)
Four keys to effective writing
Cautiously i.e. BTW: by the way
Cut out nonessentials - Minimize references to Previous Communications
Casual - Informal - or Formal

50. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.
Helps include all important information; Makes you more willing to revise
Subordination
Most Important Information First - and then Descending Order
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress