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Test your basic knowledge |
The Business Writing Process
Start Test
Study First
Subjects
:
writing-skills
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Conciseness
Strategy and Humanness
Strive for Concreteness - Vigor - Precision - Short sentences and paragraphs
Cut out nonessentials - Minimize references to Previous Communications
Revision of content - Organization - Formatting
2. How do you know what to include in your message?
Key draft questions
Your audience is the best guide for What and How
Slang; Colloquialisms - Contractions - Short Sentences - for close friends only
Idioms
3. Concern policies and regulations found in employee handbooks and other internal corporate communications
Abstract words
Revision - Editing - Proofreading
Three P's for success in writing a memo
Procedures
4. How is formatting important?
Sentence Variety
It is integral in how your audience will receive and accept the information.
Not Confidential - Doesn't Communicate Emotions - Tone of Voice - or Unspoken Communications - Can be Ignored or Delayed
Emphasis
5. What is a Memorandum?
Three P's for success in writing a memo
Internal Letters. Sometimes classified as Reports
Climatic Order
Denotaion
6. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.
Characteristics of job-related writing
Outlining
Coherent writing
similar
7. Using short and long sentences strategically
Strategy and Humanness
Sentence Length
NO offensive or abusive emails should be sent - and no upper case - as that is considered SCREAMING
One-third
8. How do you begin the message?
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9. What are three levels of Editing?
Short report
Revision - Editing - Proofreading
Affectation
Rules for writing instructions
10. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.
Characteristics of job-related writing
Things to think through when planning a website
Wordiness
Tone
11. What is the general Purpose of a Letter?
Represent writer and topic formally to recipient. Correspondence with People Outside the your organization.
Recipient's Name and Introduce Yourself
What do you want to say - Say It - Say it Better
Garbled Sentences
12. Iitalics - bold type - underlining etc.
Selecting the proper medium
Mechanical Devices
Intensifiers
Cliches
13. What are three levels of Revision?
Position
Characteristics do employers like to see in a resume
Characteristics of job-related writing
Revision of content - Organization - Formatting
14. How do you present information in long messages?
Use Direct Pattern if positive - Use Indirect Pattern if neutral or negative; State Objective - ALWAYS Consider Audience and Purpose
Outlining
Conciseness
Define the Problem - Consider the Audience and their Individual Contexts - Consider your own Contexts - Best Way to Achieve message;
15. How much time should a student spend in each writing stage?
Get Feedback From Others!
Mechanical Devices
Preparation - Research - Organization - Writing - Revision
One-third
16. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)
Four keys to effective writing
Long Dashes
Information needed for short report
Proper Conversation - Personal Pronouns/Contractions - Sentences are Short - Organized - Well Structured;
17. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations
Short report
Stress Brevity - uses abbreviations - Convey ideas completely - minimal need for response - Telephone message - but in writing.
Goal of a letter of application
Revision - Editing - Proofreading
18. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations
Buzz Words
Connotation
Strive for Concreteness - Vigor - Precision - Short sentences and paragraphs
Not Confidential - Doesn't Communicate Emotions - Tone of Voice - or Unspoken Communications - Can be Ignored or Delayed
19. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it
Not Confidential - Doesn't Communicate Emotions - Tone of Voice - or Unspoken Communications - Can be Ignored or Delayed
Cliches
Cut out nonessentials - Minimize references to Previous Communications
Your audience is the best guide for What and How
20. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.
Proper Conversation - Personal Pronouns/Contractions - Sentences are Short - Organized - Well Structured;
Rules for writing instructions
Guidelines for effective business e-mail messages
Biased Language
21. When should email NOT be used?
One-third
Long - Complicated - Requires Negotiation - Questions/Info need clarification/discussion - Info Confidential/Sensitive - Requires Security - Could be Misinterpreted - Emotionally Charged - Requires Tone of Voice - Sent to Avoid - Contains Sensitive I
Wordiness
It is integral in how your audience will receive and accept the information.
22. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme
Revision - Editing - Proofreading
Emphasis
Sentence Length
Long - Complicated - Requires Negotiation - Questions/Info need clarification/discussion - Info Confidential/Sensitive - Requires Security - Could be Misinterpreted - Emotionally Charged - Requires Tone of Voice - Sent to Avoid - Contains Sensitive I
23. What should you know about a Letter?
Position
Purpose - Format - Composition
Figures of Speech
Key draft questions
24. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses
Helps include all important information; Makes you more willing to revise
Outlining
Biased Language
Abstract words
25. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o
One-third
Guidelines for effective business e-mail messages
Ethics in Business Writing
Cut out nonessentials - Minimize references to Previous Communications
26. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence
Denotaion
Long Dashes
Sentence Type
Information needed for short report
27. Casual
Slang; Colloquialisms - Contractions - Short Sentences - for close friends only
Recursive
Not Confidential - Doesn't Communicate Emotions - Tone of Voice - or Unspoken Communications - Can be Ignored or Delayed
Revision - Editing - Proofreading
28. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2
Past Correspondence - Employees - Records - Warranties - Product Descriptions - Survey - Interviews
Buzz Words
Main parts of instructions
Casual - Informal - or Formal
29. What are Cons of Email?
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30. Are these stages recursive or linear?
Euphemismss
Cliches
Recursive
Strategy and Humanness
31. Honesty - attractive - carefully organized - concise accurate - current information - relevance
Gathering and Collecting Information - Analyzing and Organizing Information - Choosing the Form - Channel - and Format of the Message
Procedures
Characteristics do employers like to see in a resume
Cautiously i.e. BTW: by the way
32. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'
Write Correctly so others will not think you are stupid or lack credibility
Telegraphic Style
Examples of medium s of business communication
Cautiously i.e. BTW: by the way
33. Use to call attention to a particular word or statement --
Repetition
Cut out nonessentials - Minimize references to Previous Communications
Keep Distance between Writer and Reader - Avoid Personal References/Contractions - Longer Sentences - for people of Higher Status
Long Dashes
34. Etiquette
Past Correspondence - Employees - Records - Warranties - Product Descriptions - Survey - Interviews
similar
NO offensive or abusive emails should be sent - and no upper case - as that is considered SCREAMING
Figures of Speech
35. Formality Considerations
Revision of content - Organization - Formatting
Past Correspondence - Employees - Records - Warranties - Product Descriptions - Survey - Interviews
Repetition
Casual - Informal - or Formal
36. Purpose - problem - plan/solution - conclusion
Main parts of a set of instructions
Connotation
Main parts of internal proposals
It is integral in how your audience will receive and accept the information.
37. Steps to Successful Writing
Preparation - Research - Organization - Writing - Revision
It is integral in how your audience will receive and accept the information.
Selecting the proper medium
Sentence Variety
38. Informal
Proper Conversation - Personal Pronouns/Contractions - Sentences are Short - Organized - Well Structured;
Characteristics of job-related writing
Represent writer and topic formally to recipient. Correspondence with People Outside the your organization.
Outlining
39. What are Individual Contexts
Stress Brevity - uses abbreviations - Convey ideas completely - minimal need for response - Telephone message - but in writing.
Instructions
Internal Letters. Sometimes classified as Reports
Organizational - Professional - Personal
40. What is important in the Revising stage?
Procedures
Information needed for short report
Visualize Readers - Keep their interests in mind - List Pertinent Facts - Brainstorming - Diagrams
Get Feedback From Others!
41. Listing the ideas or facts within a sentence in sequence from least to most important
Climatic Order
Idioms
Wordiness
Denotaion
42. Repeating keywords and key phrases
Ethics in Business Writing
Repetition
Instructions
Mechanical Devices
43. Why Avoid Perfectionism in Drafting?
Characteristics of job-related writing
Characteristics do employers like to see in a resume
Helps include all important information; Makes you more willing to revise
Cautiously i.e. BTW: by the way
44. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y
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45. Stages can also be summarized as...
What do you want to say - Say It - Say it Better
Purpose - Format - Composition
similar
It is integral in how your audience will receive and accept the information.
46. How do you present information in message?
Internal Letters. Sometimes classified as Reports
Not Confidential - Doesn't Communicate Emotions - Tone of Voice - or Unspoken Communications - Can be Ignored or Delayed
Recursive
Most Important Information First - and then Descending Order
47. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard
Information needed for short report
Concrete Words
Tone
Long Dashes
48. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?
Main parts of internal proposals
Cut out nonessentials - Minimize references to Previous Communications
Key draft questions
Position
49. Purpose - findings - conclusion - and recommendations
Conciseness - Clarity - Etiquette - Correctness
Not Confidential - Doesn't Communicate Emotions - Tone of Voice - or Unspoken Communications - Can be Ignored or Delayed
Information needed for short report
Telegraphic Style
50. What is Direct Order?
NO offensive or abusive emails should be sent - and no upper case - as that is considered SCREAMING
Main parts of internal proposals
Information the reader will want - put it first.
Slang; Colloquialisms - Contractions - Short Sentences - for close friends only
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