Test your basic knowledge |

The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What are Individual Contexts






2. When to use Instant Messaging?






3. To emphasize the performer of an action: make the performer the subject of the verb






4. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






5. What are three levels of Editing?






6. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






7. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






8. What techniques can be used for gathering information?






9. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






10. What are three levels of Revision?






11. What are Cons of Email?


12. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






13. How is formatting important?






14. Techniques for writing memos and emails are...






15. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed






16. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






17. How do you present information in message?






18. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.






19. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






20. What types of research is done in gathering information?






21. Using words like 'most - much - very' with caution - wthout overdoing it.






22. When should email NOT be used?






23. Stages can also be summarized as...






24. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






25. Iitalics - bold type - underlining etc.






26. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






27. What is critical to a message's success?






28. How to end an email






29. Listing the ideas or facts within a sentence in sequence from least to most important






30. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






31. What is important in the Revising stage?






32. What are Pros of Email?






33. Clairty






34. To set you apart from the others; show that you have customized your resume for that company/job opening






35. Correctness






36. What are the activities in the planning stage?






37. What is Direct Order?






38. How much time should a student spend in each writing stage?






39. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






40. Purpose - problem - plan/solution - conclusion






41. Conciseness






42. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns






43. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






44. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.






45. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme






46. Use Initialisms






47. Use to call attention to a particular word or statement --






48. Formality Considerations






49. Formal






50. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard