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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






2. Using words like 'most - much - very' with caution - wthout overdoing it.






3. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






4. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






5. What are Pros of Email?






6. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






7. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






8. Honesty - attractive - carefully organized - concise accurate - current information - relevance






9. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






10. Correctness






11. What is the best advice for Drafting?






12. The ____________ of a word are its literal meanings - as defined in a dictionary.






13. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






14. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.






15. Techniques for writing memos and emails are...






16. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed






17. When should email NOT be used?






18. General considerations with Email Messages






19. What should you know about a Letter?






20. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






21. Clairty






22. What are Individual Contexts






23. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






24. Repeating keywords and key phrases






25. Purpose - problem - plan/solution - conclusion






26. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






27. What is Indirect Order?






28. How to end an email






29. What is format of most Memos?






30. Listing the ideas or facts within a sentence in sequence from least to most important






31. Concern policies and regulations found in employee handbooks and other internal corporate communications






32. Sentences can vary in sentence length - word order - loose and periodic sentences






33. Purpose - findings - conclusion - and recommendations






34. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






35. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






36. To emphasize the performer of an action: make the performer the subject of the verb






37. Are these stages recursive or linear?






38. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns






39. What is a Memorandum?






40. Formal






41. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






42. How do you begin the message?

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43. What is critical to a message's success?






44. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme






45. Use to call attention to a particular word or statement --






46. Stages can also be summarized as...






47. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






48. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.






49. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






50. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'







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