Test your basic knowledge |

The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Plan what you are going to say - polish what you wrote before you sent it - proofread everything

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2. Use to call attention to a particular word or statement --






3. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






4. How do you present information in long messages?






5. What are the activities in the planning stage?






6. Correctness






7. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






8. What is format of most Memos?






9. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






10. E.g. 'most important'






11. Use Initialisms






12. Clairty






13. Formal






14. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






15. What should you know about a Letter?






16. What are Cons of Email?

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17. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns






18. What are Individual Contexts






19. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






20. What is Indirect Order?






21. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






22. Informal






23. Stages can also be summarized as...






24. What is the best advice for Drafting?






25. To emphasize the performer of an action: make the performer the subject of the verb






26. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






27. Purpose - findings - conclusion - and recommendations






28. Techniques for writing memos and emails are...






29. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






30. How to end an email






31. How do you Plan the message?






32. What is important in the Revising stage?






33. When to use Instant Messaging?






34. The ____________ of a word are its literal meanings - as defined in a dictionary.






35. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






36. Are these stages recursive or linear?






37. What are three levels of Editing?






38. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme






39. How is formatting important?






40. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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41. What techniques can be used for gathering information?






42. What is critical to a message's success?






43. Repeating keywords and key phrases






44. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






45. What is the general Purpose of a Letter?






46. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.






47. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed






48. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






49. Tell and show how to do something






50. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?