Test your basic knowledge |

The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What are Cons of Email?

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2. Correctness






3. Etiquette






4. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.






5. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






6. What are Individual Contexts






7. What is format of most Memos?






8. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






9. How do you Plan the message?






10. Techniques for writing memos and emails are...






11. The ____________ of a word are its literal meanings - as defined in a dictionary.






12. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.






13. Clairty






14. What types of research is done in gathering information?






15. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






16. Purpose - findings - conclusion - and recommendations






17. To set you apart from the others; show that you have customized your resume for that company/job opening






18. Plan what you are going to say - polish what you wrote before you sent it - proofread everything

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19. Casual






20. Use to call attention to a particular word or statement --






21. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.






22. How do you present information in message?






23. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






24. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






25. To emphasize the performer of an action: make the performer the subject of the verb






26. How do you begin the message?

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27. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






28. What are Pros of Email?






29. Honesty - attractive - carefully organized - concise accurate - current information - relevance






30. How do you present information in long messages?






31. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns






32. Concern policies and regulations found in employee handbooks and other internal corporate communications






33. What is Indirect Order?






34. When to use Instant Messaging?






35. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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36. Iitalics - bold type - underlining etc.






37. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






38. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






39. General considerations with Email Messages






40. When should email NOT be used?






41. Informal






42. What techniques can be used for gathering information?






43. What should you know about a Letter?






44. Repeating keywords and key phrases






45. E.g. 'most important'






46. Are these stages recursive or linear?






47. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






48. Tell and show how to do something






49. Using short and long sentences strategically






50. What is important in the Revising stage?