Test your basic knowledge |

The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What are Cons of Email?

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2. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






3. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.






4. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






5. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






6. How do you begin the message?

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7. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






8. Purpose - problem - plan/solution - conclusion






9. What is critical to a message's success?






10. Honesty - attractive - carefully organized - concise accurate - current information - relevance






11. Repeating keywords and key phrases






12. Steps to Successful Writing






13. Tell and show how to do something






14. What should you know about a Letter?






15. How to end an email






16. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






17. Goal and audience






18. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






19. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






20. Iitalics - bold type - underlining etc.






21. What is a Memorandum?






22. Techniques for writing memos and emails are...






23. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






24. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






25. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






26. Sentences can vary in sentence length - word order - loose and periodic sentences






27. Etiquette






28. What are Individual Contexts






29. What are three levels of Revision?






30. How do you present information in long messages?






31. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






32. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.






33. How do you present information in message?






34. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






35. Why Avoid Perfectionism in Drafting?






36. What techniques can be used for gathering information?






37. What are Pros of Email?






38. To emphasize the performer of an action: make the performer the subject of the verb






39. Audience's preferences - personal work style - how widely info needs to be distributed etc.






40. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






41. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






42. Concern policies and regulations found in employee handbooks and other internal corporate communications






43. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






44. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns






45. Are these stages recursive or linear?






46. Use Initialisms






47. Purpose - findings - conclusion - and recommendations






48. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






49. Conciseness






50. What is the general Purpose of a Letter?