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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. How do you present information in long messages?






2. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme






3. To set you apart from the others; show that you have customized your resume for that company/job opening






4. Informal






5. What is a Memorandum?






6. What are the activities in the planning stage?






7. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






8. What are Individual Contexts






9. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.






10. What is Indirect Order?






11. E.g. 'most important'






12. Audience's preferences - personal work style - how widely info needs to be distributed etc.






13. Use Initialisms






14. How to end an email






15. When should email NOT be used?






16. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






17. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






18. What is format of most Memos?






19. Formal






20. Steps to Successful Writing






21. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






22. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






23. Correctness






24. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






25. How do you Plan the message?






26. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






27. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






28. What techniques can be used for gathering information?






29. How do you know what to include in your message?






30. How do you begin the message?

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31. Using words like 'most - much - very' with caution - wthout overdoing it.






32. To emphasize the performer of an action: make the performer the subject of the verb






33. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.






34. The ____________ of a word are its literal meanings - as defined in a dictionary.






35. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






36. When to use Instant Messaging?






37. Use to call attention to a particular word or statement --






38. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






39. Plan what you are going to say - polish what you wrote before you sent it - proofread everything

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40. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






41. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






42. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






43. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns






44. Listing the ideas or facts within a sentence in sequence from least to most important






45. Why Avoid Perfectionism in Drafting?






46. What is important in the Revising stage?






47. What should you know about a Letter?






48. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






49. Formality Considerations






50. Tell and show how to do something