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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Etiquette






2. When should email NOT be used?






3. What is the best advice for Drafting?






4. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






5. Why Avoid Perfectionism in Drafting?






6. How is formatting important?






7. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.






8. What are Cons of Email?

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9. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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10. Tell and show how to do something






11. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






12. What are three levels of Editing?






13. How do you begin the message?

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14. E.g. 'most important'






15. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






16. Casual






17. Purpose - problem - plan/solution - conclusion






18. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






19. Formality Considerations






20. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






21. Clairty






22. Repeating keywords and key phrases






23. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed






24. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






25. How do you know what to include in your message?






26. How do you present information in long messages?






27. Informal






28. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.






29. Sentences can vary in sentence length - word order - loose and periodic sentences






30. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






31. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






32. The ____________ of a word are its literal meanings - as defined in a dictionary.






33. Are these stages recursive or linear?






34. How do you present information in message?






35. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






36. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






37. Audience's preferences - personal work style - how widely info needs to be distributed etc.






38. When to use Instant Messaging?






39. Concern policies and regulations found in employee handbooks and other internal corporate communications






40. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






41. Use to call attention to a particular word or statement --






42. Iitalics - bold type - underlining etc.






43. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns






44. What are three levels of Revision?






45. To emphasize the performer of an action: make the performer the subject of the verb






46. What are Pros of Email?






47. What are the activities in the planning stage?






48. Listing the ideas or facts within a sentence in sequence from least to most important






49. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






50. How much time should a student spend in each writing stage?