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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What techniques can be used for gathering information?






2. What is current emphasis on for a Letter?






3. Listing the ideas or facts within a sentence in sequence from least to most important






4. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y


5. When to use Instant Messaging?






6. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






7. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






8. Etiquette






9. How do you begin the message?


10. How do you present information in message?






11. Casual






12. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






13. Purpose - findings - conclusion - and recommendations






14. Clairty






15. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.






16. Stages can also be summarized as...






17. Conciseness






18. Using short and long sentences strategically






19. How do you present information in long messages?






20. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






21. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






22. General considerations with Email Messages






23. Why Avoid Perfectionism in Drafting?






24. Concern policies and regulations found in employee handbooks and other internal corporate communications






25. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.






26. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






27. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






28. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






29. Use to call attention to a particular word or statement --






30. Audience's preferences - personal work style - how widely info needs to be distributed etc.






31. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






32. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






33. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






34. Repeating keywords and key phrases






35. Purpose - problem - plan/solution - conclusion






36. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






37. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






38. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






39. What is a Memorandum?






40. What are three levels of Editing?






41. Plan what you are going to say - polish what you wrote before you sent it - proofread everything


42. What should you know about a Letter?






43. To set you apart from the others; show that you have customized your resume for that company/job opening






44. What is critical to a message's success?






45. When should email NOT be used?






46. Formality Considerations






47. What are Individual Contexts






48. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






49. How much time should a student spend in each writing stage?






50. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed