Test your basic knowledge |

The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Audience's preferences - personal work style - how widely info needs to be distributed etc.






2. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.






3. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.






4. Use to call attention to a particular word or statement --






5. What is Indirect Order?






6. Goal and audience






7. What are the activities in the planning stage?






8. Purpose - findings - conclusion - and recommendations






9. What is the general Purpose of a Letter?






10. What are three levels of Editing?






11. Etiquette






12. Techniques for writing memos and emails are...






13. What is critical to a message's success?






14. What is the best advice for Drafting?






15. Clairty






16. Tell and show how to do something






17. To set you apart from the others; show that you have customized your resume for that company/job opening






18. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






19. Casual






20. What are Cons of Email?


21. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






22. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






23. How do you begin the message?


24. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






25. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






26. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






27. Correctness






28. What is important in the Revising stage?






29. What is a Memorandum?






30. Concern policies and regulations found in employee handbooks and other internal corporate communications






31. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






32. Why Avoid Perfectionism in Drafting?






33. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.






34. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






35. Honesty - attractive - carefully organized - concise accurate - current information - relevance






36. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






37. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






38. Iitalics - bold type - underlining etc.






39. Using short and long sentences strategically






40. Informal






41. To emphasize the performer of an action: make the performer the subject of the verb






42. How do you present information in message?






43. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






44. How is formatting important?






45. Are these stages recursive or linear?






46. Stages can also be summarized as...






47. Listing the ideas or facts within a sentence in sequence from least to most important






48. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme






49. When should email NOT be used?






50. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?