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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Why Avoid Perfectionism in Drafting?






2. Are these stages recursive or linear?






3. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






4. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






5. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






6. What is important in the Revising stage?






7. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.






8. What is critical to a message's success?






9. How do you Plan the message?






10. Concern policies and regulations found in employee handbooks and other internal corporate communications






11. What are Cons of Email?

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12. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






13. Audience's preferences - personal work style - how widely info needs to be distributed etc.






14. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.






15. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






16. Etiquette






17. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






18. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed






19. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






20. Goal and audience






21. What should you know about a Letter?






22. What are Individual Contexts






23. Using words like 'most - much - very' with caution - wthout overdoing it.






24. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.






25. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






26. How to end an email






27. Informal






28. Techniques for writing memos and emails are...






29. Formal






30. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






31. Iitalics - bold type - underlining etc.






32. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






33. When should email NOT be used?






34. Casual






35. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






36. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






37. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






38. How do you present information in long messages?






39. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






40. To set you apart from the others; show that you have customized your resume for that company/job opening






41. How do you know what to include in your message?






42. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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43. What are three levels of Revision?






44. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.






45. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






46. Sentences can vary in sentence length - word order - loose and periodic sentences






47. Tell and show how to do something






48. Listing the ideas or facts within a sentence in sequence from least to most important






49. Formality Considerations






50. What is Indirect Order?







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