Test your basic knowledge |

The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. How is formatting important?






2. To emphasize the performer of an action: make the performer the subject of the verb






3. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y


4. Plan what you are going to say - polish what you wrote before you sent it - proofread everything


5. Correctness






6. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns






7. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






8. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






9. Clairty






10. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






11. To set you apart from the others; show that you have customized your resume for that company/job opening






12. What are the activities in the planning stage?






13. What is the best advice for Drafting?






14. What is current emphasis on for a Letter?






15. How do you begin the message?


16. Tell and show how to do something






17. What are three levels of Revision?






18. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






19. What is format of most Memos?






20. E.g. 'most important'






21. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






22. Use to call attention to a particular word or statement --






23. Etiquette






24. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






25. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






26. What is a Memorandum?






27. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






28. What are Pros of Email?






29. What is Direct Order?






30. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






31. The ____________ of a word are its literal meanings - as defined in a dictionary.






32. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.






33. How do you Plan the message?






34. Casual






35. Listing the ideas or facts within a sentence in sequence from least to most important






36. Stages can also be summarized as...






37. Why Avoid Perfectionism in Drafting?






38. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






39. What techniques can be used for gathering information?






40. How to end an email






41. Formality Considerations






42. Purpose - findings - conclusion - and recommendations






43. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






44. Concern policies and regulations found in employee handbooks and other internal corporate communications






45. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






46. What should you know about a Letter?






47. How do you know what to include in your message?






48. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






49. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






50. When should email NOT be used?