Test your basic knowledge |

The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. How do you know what to include in your message?






2. How much time should a student spend in each writing stage?






3. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






4. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






5. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme






6. Techniques for writing memos and emails are...






7. What are three levels of Editing?






8. Listing the ideas or facts within a sentence in sequence from least to most important






9. What is critical to a message's success?






10. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






11. Informal






12. What is current emphasis on for a Letter?






13. When should email NOT be used?






14. To set you apart from the others; show that you have customized your resume for that company/job opening






15. What types of research is done in gathering information?






16. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






17. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






18. Honesty - attractive - carefully organized - concise accurate - current information - relevance






19. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






20. Why Avoid Perfectionism in Drafting?






21. What is important in the Revising stage?






22. What is the general Purpose of a Letter?






23. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






24. How do you present information in long messages?






25. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






26. What is Direct Order?






27. Steps to Successful Writing






28. What techniques can be used for gathering information?






29. What is Indirect Order?






30. The ____________ of a word are its literal meanings - as defined in a dictionary.






31. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






32. Purpose - problem - plan/solution - conclusion






33. Sentences can vary in sentence length - word order - loose and periodic sentences






34. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






35. Use Initialisms






36. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.






37. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






38. Purpose - findings - conclusion - and recommendations






39. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






40. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






41. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed






42. When to use Instant Messaging?






43. To emphasize the performer of an action: make the performer the subject of the verb






44. How do you Plan the message?






45. Conciseness






46. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.






47. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






48. Tell and show how to do something






49. Use to call attention to a particular word or statement --






50. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo