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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What techniques can be used for gathering information?






2. Sentences can vary in sentence length - word order - loose and periodic sentences






3. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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4. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






5. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






6. How to end an email






7. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






8. Purpose - findings - conclusion - and recommendations






9. What are three levels of Editing?






10. What is the general Purpose of a Letter?






11. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.






12. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.






13. What should you know about a Letter?






14. What is current emphasis on for a Letter?






15. What are Pros of Email?






16. How is formatting important?






17. Listing the ideas or facts within a sentence in sequence from least to most important






18. What is Direct Order?






19. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






20. What is critical to a message's success?






21. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






22. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns






23. To set you apart from the others; show that you have customized your resume for that company/job opening






24. Etiquette






25. How much time should a student spend in each writing stage?






26. Purpose - problem - plan/solution - conclusion






27. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






28. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed






29. Why Avoid Perfectionism in Drafting?






30. What is important in the Revising stage?






31. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






32. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






33. Goal and audience






34. What is Indirect Order?






35. What is format of most Memos?






36. To emphasize the performer of an action: make the performer the subject of the verb






37. Informal






38. What is a Memorandum?






39. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.






40. Steps to Successful Writing






41. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






42. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






43. Honesty - attractive - carefully organized - concise accurate - current information - relevance






44. Conciseness






45. Use to call attention to a particular word or statement --






46. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






47. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






48. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






49. Concern policies and regulations found in employee handbooks and other internal corporate communications






50. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.