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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What are three levels of Revision?






2. Correctness






3. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






4. Etiquette






5. The ____________ of a word are its literal meanings - as defined in a dictionary.






6. What is critical to a message's success?






7. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






8. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






9. Techniques for writing memos and emails are...






10. What are Individual Contexts






11. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






12. What are three levels of Editing?






13. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






14. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






15. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.






16. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.






17. Why Avoid Perfectionism in Drafting?






18. How do you begin the message?

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19. What is Direct Order?






20. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






21. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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22. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






23. What is current emphasis on for a Letter?






24. When should email NOT be used?






25. Use to call attention to a particular word or statement --






26. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






27. What are Pros of Email?






28. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






29. Stages can also be summarized as...






30. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






31. How do you know what to include in your message?






32. Using short and long sentences strategically






33. Concern policies and regulations found in employee handbooks and other internal corporate communications






34. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






35. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






36. Are these stages recursive or linear?






37. Audience's preferences - personal work style - how widely info needs to be distributed etc.






38. How do you present information in long messages?






39. Tell and show how to do something






40. Purpose - findings - conclusion - and recommendations






41. Clairty






42. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






43. Formality Considerations






44. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






45. What techniques can be used for gathering information?






46. Sentences can vary in sentence length - word order - loose and periodic sentences






47. Using words like 'most - much - very' with caution - wthout overdoing it.






48. What is a Memorandum?






49. How do you Plan the message?






50. What is the general Purpose of a Letter?