Test your basic knowledge |

The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What is format of most Memos?






2. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






3. Steps to Successful Writing






4. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






5. E.g. 'most important'






6. Tell and show how to do something






7. How do you begin the message?

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8. How to end an email






9. Concern policies and regulations found in employee handbooks and other internal corporate communications






10. What is Indirect Order?






11. When should email NOT be used?






12. Informal






13. What are Cons of Email?

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14. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






15. Stages can also be summarized as...






16. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






17. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






18. Using words like 'most - much - very' with caution - wthout overdoing it.






19. What are Individual Contexts






20. What should you know about a Letter?






21. What are Pros of Email?






22. Purpose - findings - conclusion - and recommendations






23. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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24. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






25. Audience's preferences - personal work style - how widely info needs to be distributed etc.






26. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






27. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns






28. What is the best advice for Drafting?






29. Conciseness






30. How is formatting important?






31. Repeating keywords and key phrases






32. Purpose - problem - plan/solution - conclusion






33. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






34. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






35. Listing the ideas or facts within a sentence in sequence from least to most important






36. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed






37. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






38. What types of research is done in gathering information?






39. The ____________ of a word are its literal meanings - as defined in a dictionary.






40. Iitalics - bold type - underlining etc.






41. How do you know what to include in your message?






42. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






43. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






44. Why Avoid Perfectionism in Drafting?






45. Use to call attention to a particular word or statement --






46. Clairty






47. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






48. Honesty - attractive - carefully organized - concise accurate - current information - relevance






49. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






50. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.