Test your basic knowledge |

The Business Writing Process

Subjects : writing-skills, business-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion
Procedures
similar
Main parts of a set of instructions
Represent writer and topic formally to recipient. Correspondence with People Outside the your organization.

2. Sentences can vary in sentence length - word order - loose and periodic sentences
Sentence Variety
Define the Problem - Consider the Audience and their Individual Contexts - Consider your own Contexts - Best Way to Achieve message;
Long Dashes
Selecting the proper medium

3. What is Indirect Order?
One-third
Active Voice
Characteristics of job-related writing
Put it Last - using the opening to prepare the audience

4. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary
Main parts of instructions
Rules for writing instructions
Casual - Informal - or Formal
Guidelines for successful group writing

5. Plan what you are going to say - polish what you wrote before you sent it - proofread everything

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183

6. How do you Plan the message?
Define the Problem - Consider the Audience and their Individual Contexts - Consider your own Contexts - Best Way to Achieve message;
Your Name - Closing Statement such as Thanks - Regards in more formal messages
Your audience is the best guide for What and How
Visualize Readers - Keep their interests in mind - List Pertinent Facts - Brainstorming - Diagrams

7. How to end an email
Revision - Editing - Proofreading
Your Name - Closing Statement such as Thanks - Regards in more formal messages
Idioms
Characteristics of job-related writing

8. How do you present information in long messages?
Mechanical Devices
Climatic Order
Use Direct Pattern if positive - Use Indirect Pattern if neutral or negative; State Objective - ALWAYS Consider Audience and Purpose
Selecting the proper medium

9. Etiquette
Climatic Order
'You Viewpoint'
Stress Brevity - uses abbreviations - Convey ideas completely - minimal need for response - Telephone message - but in writing.
NO offensive or abusive emails should be sent - and no upper case - as that is considered SCREAMING

10. Repeating keywords and key phrases
Use Direct Pattern if positive - Use Indirect Pattern if neutral or negative; State Objective - ALWAYS Consider Audience and Purpose
Direct Statements
Abstract words
Repetition

11. What is important in the Revising stage?
Preparation - Research - Organization - Writing - Revision
Helps include all important information; Makes you more willing to revise
Get Feedback From Others!
One-third

12. Goal and audience
Selecting the proper medium
Things to think through when planning a website
Preparation - Research - Organization - Writing - Revision
Helps include all important information; Makes you more willing to revise

13. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy
Visualize Readers - Keep their interests in mind - List Pertinent Facts - Brainstorming - Diagrams
Examples of medium s of business communication
Business Writing Style
Characteristics of job-related writing

14. How do you present information in message?
Strive for Concreteness - Vigor - Precision - Short sentences and paragraphs
Most Important Information First - and then Descending Order
Conciseness - Clarity - Etiquette - Correctness
Conciseness

15. Using short and long sentences strategically
Cut out nonessentials - Minimize references to Previous Communications
Guidelines for successful group writing
Sentence Variety
Sentence Length

16. Concern policies and regulations found in employee handbooks and other internal corporate communications
Information the reader will want - put it first.
Four keys to effective writing
Write Correctly so others will not think you are stupid or lack credibility
Procedures

17. What are Pros of Email?
Conciseness - Clarity - Etiquette - Correctness
Key draft questions
Eliminates phone tag - saves time - facilitates fast decisions - cheap - provides written record
Revision of content - Organization - Formatting

18. What are Individual Contexts
Active Voice
Organizational - Professional - Personal
Helps include all important information; Makes you more willing to revise
Business Writing Style

19. Honesty - attractive - carefully organized - concise accurate - current information - relevance
similar
Characteristics do employers like to see in a resume
Cautiously i.e. BTW: by the way
Information the reader will want - put it first.

20. How do you know what to include in your message?
Conciseness - Clarity - Etiquette - Correctness
Revision of content - Organization - Formatting
Organizational - Professional - Personal
Your audience is the best guide for What and How

21. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations
Emphasis
Short report
Long - Complicated - Requires Negotiation - Questions/Info need clarification/discussion - Info Confidential/Sensitive - Requires Security - Could be Misinterpreted - Emotionally Charged - Requires Tone of Voice - Sent to Avoid - Contains Sensitive I
Define the Problem - Consider the Audience and their Individual Contexts - Consider your own Contexts - Best Way to Achieve message;

22. What are Cons of Email?

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183

23. Purpose - findings - conclusion - and recommendations
Repetition
Intensifiers
Information needed for short report
Attractive and Readable Format

24. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2
Helps include all important information; Makes you more willing to revise
Buzz Words
Procedures
Write Correctly so others will not think you are stupid or lack credibility

25. E.g. 'most important'
Climatic Order
Direct Statements
Wordiness
Proper Conversation - Personal Pronouns/Contractions - Sentences are Short - Organized - Well Structured;

26. When should email NOT be used?
Things to think through when planning a website
Long - Complicated - Requires Negotiation - Questions/Info need clarification/discussion - Info Confidential/Sensitive - Requires Security - Could be Misinterpreted - Emotionally Charged - Requires Tone of Voice - Sent to Avoid - Contains Sensitive I
Recipient's Name and Introduce Yourself
Revision of content - Organization - Formatting

27. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations
Not Confidential - Doesn't Communicate Emotions - Tone of Voice - or Unspoken Communications - Can be Ignored or Delayed
Guidelines for successful group writing
Characteristics of job-related writing
Main parts of instructions

28. Audience's preferences - personal work style - how widely info needs to be distributed etc.
Most Important Information First - and then Descending Order
Selecting the proper medium
Figures of Speech
Intensifiers

29. General considerations with Email Messages
Cautiously i.e. BTW: by the way
Rules for writing instructions
Conciseness - Clarity - Etiquette - Correctness
Wordiness

30. How much time should a student spend in each writing stage?
Represent writer and topic formally to recipient. Correspondence with People Outside the your organization.
Main parts of instructions
One-third
Buzz Words

31. Use Initialisms
Intensifiers
Cautiously i.e. BTW: by the way
Casual - Informal - or Formal
similar

32. Conciseness
Guidelines for successful group writing
Cut out nonessentials - Minimize references to Previous Communications
Connotation
Cautiously i.e. BTW: by the way

33. What should you know about a Letter?
Preparation - Research - Organization - Writing - Revision
Subordination
Purpose - Format - Composition
Telegraphic Style

34. What is a Memorandum?
Idioms
Internal Letters. Sometimes classified as Reports
Goal of a letter of application
Revision of content - Organization - Formatting

35. Casual
Date - To - From - Subject Headings
Visualize Readers - Keep their interests in mind - List Pertinent Facts - Brainstorming - Diagrams
Slang; Colloquialisms - Contractions - Short Sentences - for close friends only
similar

36. Listing the ideas or facts within a sentence in sequence from least to most important
Visualize Readers - Keep their interests in mind - List Pertinent Facts - Brainstorming - Diagrams
Key draft questions
Subordination
Climatic Order

37. Why Avoid Perfectionism in Drafting?
Helps include all important information; Makes you more willing to revise
Emphasis
Conciseness - Clarity - Etiquette - Correctness
Euphemismss

38. Formal
Information needed for short report
Business Writing Style
Subordination
Keep Distance between Writer and Reader - Avoid Personal References/Contractions - Longer Sentences - for people of Higher Status

39. What is the best advice for Drafting?
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress
Mechanical Devices
Direct Statements
Purpose - Format - Composition

40. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence
Characteristics of job-related writing
Concrete Words
Instructions
Sentence Type

41. When to use Instant Messaging?
Concrete Words
Main parts of internal proposals
Stress Brevity - uses abbreviations - Convey ideas completely - minimal need for response - Telephone message - but in writing.
'You Viewpoint'

42. Purpose - problem - plan/solution - conclusion
Main parts of internal proposals
Outlining
Biased Language
Sentence Type

43. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.
Garbled Sentences
Information needed for short report
Selecting the proper medium
Figures of Speech

44. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -
Conciseness - Clarity - Etiquette - Correctness
Gathering and Collecting Information - Analyzing and Organizing Information - Choosing the Form - Channel - and Format of the Message
Characteristics of job-related writing
Main parts of instructions

45. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?
Key draft questions
Visualize Readers - Keep their interests in mind - List Pertinent Facts - Brainstorming - Diagrams
Telegraphic Style
Climatic Order

46. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard
One-third
Revision of content - Organization - Formatting
Concrete Words
Selecting the proper medium

47. Use to call attention to a particular word or statement --
Long Dashes
Sentence Variety
Internal Letters. Sometimes classified as Reports
Buzz Words

48. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem
Guidelines for successful group writing
Keep Distance between Writer and Reader - Avoid Personal References/Contractions - Longer Sentences - for people of Higher Status
Helps include all important information; Makes you more willing to revise
Not Confidential - Doesn't Communicate Emotions - Tone of Voice - or Unspoken Communications - Can be Ignored or Delayed

49. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.
Characteristics of job-related writing
Biased Language
Past Correspondence - Employees - Records - Warranties - Product Descriptions - Survey - Interviews
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress

50. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183