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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. How much time should a student spend in each writing stage?






2. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






3. Audience's preferences - personal work style - how widely info needs to be distributed etc.






4. When should email NOT be used?






5. Tell and show how to do something






6. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






7. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






8. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






9. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






10. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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11. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






12. What is the best advice for Drafting?






13. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






14. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






15. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






16. General considerations with Email Messages






17. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns






18. What is important in the Revising stage?






19. To set you apart from the others; show that you have customized your resume for that company/job opening






20. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






21. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.






22. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






23. Repeating keywords and key phrases






24. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






25. Why Avoid Perfectionism in Drafting?






26. To emphasize the performer of an action: make the performer the subject of the verb






27. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






28. Correctness






29. How do you Plan the message?






30. What are the activities in the planning stage?






31. Are these stages recursive or linear?






32. What is critical to a message's success?






33. What is current emphasis on for a Letter?






34. Honesty - attractive - carefully organized - concise accurate - current information - relevance






35. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






36. Steps to Successful Writing






37. Using words like 'most - much - very' with caution - wthout overdoing it.






38. What is a Memorandum?






39. Clairty






40. How to end an email






41. Techniques for writing memos and emails are...






42. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






43. Listing the ideas or facts within a sentence in sequence from least to most important






44. What is the general Purpose of a Letter?






45. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






46. How do you present information in message?






47. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






48. What is Indirect Order?






49. Stages can also be summarized as...






50. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.