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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






2. How do you present information in long messages?






3. What is the general Purpose of a Letter?






4. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






5. What are Individual Contexts






6. Correctness






7. Plan what you are going to say - polish what you wrote before you sent it - proofread everything

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8. Why Avoid Perfectionism in Drafting?






9. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






10. General considerations with Email Messages






11. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






12. Etiquette






13. What techniques can be used for gathering information?






14. How do you know what to include in your message?






15. Formality Considerations






16. What are three levels of Revision?






17. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






18. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






19. What are Pros of Email?






20. Goal and audience






21. The ____________ of a word are its literal meanings - as defined in a dictionary.






22. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






23. Tell and show how to do something






24. What should you know about a Letter?






25. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






26. What is Direct Order?






27. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






28. Using words like 'most - much - very' with caution - wthout overdoing it.






29. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






30. Informal






31. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






32. Honesty - attractive - carefully organized - concise accurate - current information - relevance






33. Listing the ideas or facts within a sentence in sequence from least to most important






34. Use to call attention to a particular word or statement --






35. What are Cons of Email?

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36. Stages can also be summarized as...






37. What are the activities in the planning stage?






38. Are these stages recursive or linear?






39. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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40. Audience's preferences - personal work style - how widely info needs to be distributed etc.






41. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.






42. What is format of most Memos?






43. Using short and long sentences strategically






44. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.






45. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






46. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






47. What types of research is done in gathering information?






48. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






49. Clairty






50. Techniques for writing memos and emails are...