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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. How do you present information in long messages?






2. Techniques for writing memos and emails are...






3. What is a Memorandum?






4. How is formatting important?






5. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed






6. What is the best advice for Drafting?






7. What are Cons of Email?

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8. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






9. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns






10. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






11. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






12. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






13. Goal and audience






14. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






15. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.






16. Tell and show how to do something






17. Why Avoid Perfectionism in Drafting?






18. What should you know about a Letter?






19. What is the general Purpose of a Letter?






20. Repeating keywords and key phrases






21. What are the activities in the planning stage?






22. What are Individual Contexts






23. What is format of most Memos?






24. Using short and long sentences strategically






25. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






26. What types of research is done in gathering information?






27. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






28. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






29. Audience's preferences - personal work style - how widely info needs to be distributed etc.






30. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.






31. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






32. What is Direct Order?






33. How much time should a student spend in each writing stage?






34. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






35. When to use Instant Messaging?






36. Purpose - problem - plan/solution - conclusion






37. What is current emphasis on for a Letter?






38. General considerations with Email Messages






39. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






40. How to end an email






41. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.






42. Formality Considerations






43. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






44. What is Indirect Order?






45. The ____________ of a word are its literal meanings - as defined in a dictionary.






46. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme






47. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






48. Are these stages recursive or linear?






49. Iitalics - bold type - underlining etc.






50. What are Pros of Email?






Can you answer 50 questions in 15 minutes?



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