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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. E.g. 'most important'






2. Plan what you are going to say - polish what you wrote before you sent it - proofread everything

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3. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






4. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






5. What are Pros of Email?






6. What are three levels of Editing?






7. What is format of most Memos?






8. Repeating keywords and key phrases






9. To set you apart from the others; show that you have customized your resume for that company/job opening






10. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme






11. Conciseness






12. How to end an email






13. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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14. Clairty






15. Iitalics - bold type - underlining etc.






16. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






17. What is Direct Order?






18. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






19. Purpose - findings - conclusion - and recommendations






20. Informal






21. Sentences can vary in sentence length - word order - loose and periodic sentences






22. Use to call attention to a particular word or statement --






23. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed






24. Are these stages recursive or linear?






25. Using words like 'most - much - very' with caution - wthout overdoing it.






26. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






27. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






28. When to use Instant Messaging?






29. Concern policies and regulations found in employee handbooks and other internal corporate communications






30. What are the activities in the planning stage?






31. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.






32. What techniques can be used for gathering information?






33. Honesty - attractive - carefully organized - concise accurate - current information - relevance






34. Tell and show how to do something






35. Listing the ideas or facts within a sentence in sequence from least to most important






36. How do you begin the message?

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37. Goal and audience






38. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






39. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






40. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






41. What is critical to a message's success?






42. What is important in the Revising stage?






43. Etiquette






44. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






45. What is Indirect Order?






46. Steps to Successful Writing






47. What is a Memorandum?






48. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






49. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






50. What are Individual Contexts







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