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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What are Cons of Email?

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2. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






3. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






4. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns






5. Conciseness






6. Using words like 'most - much - very' with caution - wthout overdoing it.






7. What is critical to a message's success?






8. Purpose - findings - conclusion - and recommendations






9. How do you Plan the message?






10. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






11. Tell and show how to do something






12. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.






13. Purpose - problem - plan/solution - conclusion






14. Use Initialisms






15. Casual






16. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






17. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






18. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






19. How do you know what to include in your message?






20. Techniques for writing memos and emails are...






21. Concern policies and regulations found in employee handbooks and other internal corporate communications






22. What is the best advice for Drafting?






23. Listing the ideas or facts within a sentence in sequence from least to most important






24. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.






25. Goal and audience






26. Using short and long sentences strategically






27. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






28. Correctness






29. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






30. When to use Instant Messaging?






31. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






32. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






33. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






34. How is formatting important?






35. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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36. Are these stages recursive or linear?






37. What types of research is done in gathering information?






38. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme






39. What is current emphasis on for a Letter?






40. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






41. Iitalics - bold type - underlining etc.






42. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






43. What are three levels of Revision?






44. Use to call attention to a particular word or statement --






45. What techniques can be used for gathering information?






46. What is Direct Order?






47. What is important in the Revising stage?






48. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






49. Steps to Successful Writing






50. What are three levels of Editing?







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Can you answer 50 questions in 15 minutes?


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