Test your basic knowledge |

The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. How do you present information in message?






2. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.






3. Casual






4. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






5. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






6. What are Pros of Email?






7. Formal






8. How do you present information in long messages?






9. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






10. What techniques can be used for gathering information?






11. How much time should a student spend in each writing stage?






12. When to use Instant Messaging?






13. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






14. Techniques for writing memos and emails are...






15. To set you apart from the others; show that you have customized your resume for that company/job opening






16. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






17. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






18. What should you know about a Letter?






19. What is Indirect Order?






20. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






21. What is Direct Order?






22. What is critical to a message's success?






23. What is the general Purpose of a Letter?






24. Purpose - problem - plan/solution - conclusion






25. What is format of most Memos?






26. What types of research is done in gathering information?






27. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.






28. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.






29. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






30. Etiquette






31. How is formatting important?






32. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






33. Tell and show how to do something






34. Formality Considerations






35. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






36. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






37. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






38. What are Individual Contexts






39. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






40. Correctness






41. Plan what you are going to say - polish what you wrote before you sent it - proofread everything

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42. The ____________ of a word are its literal meanings - as defined in a dictionary.






43. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






44. How do you begin the message?

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45. Iitalics - bold type - underlining etc.






46. Honesty - attractive - carefully organized - concise accurate - current information - relevance






47. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns






48. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






49. E.g. 'most important'






50. Informal