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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






2. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.






3. How do you present information in long messages?






4. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme






5. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.






6. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






7. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






8. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






9. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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10. Concern policies and regulations found in employee handbooks and other internal corporate communications






11. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






12. What is current emphasis on for a Letter?






13. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.






14. Listing the ideas or facts within a sentence in sequence from least to most important






15. How do you know what to include in your message?






16. What types of research is done in gathering information?






17. How to end an email






18. What are Pros of Email?






19. Techniques for writing memos and emails are...






20. Stages can also be summarized as...






21. Plan what you are going to say - polish what you wrote before you sent it - proofread everything

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22. Why Avoid Perfectionism in Drafting?






23. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






24. Informal






25. Conciseness






26. Use to call attention to a particular word or statement --






27. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






28. Steps to Successful Writing






29. What are Cons of Email?

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30. Casual






31. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






32. Are these stages recursive or linear?






33. General considerations with Email Messages






34. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






35. Clairty






36. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






37. What techniques can be used for gathering information?






38. Purpose - findings - conclusion - and recommendations






39. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






40. Correctness






41. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






42. When should email NOT be used?






43. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






44. Formal






45. The ____________ of a word are its literal meanings - as defined in a dictionary.






46. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






47. Audience's preferences - personal work style - how widely info needs to be distributed etc.






48. How is formatting important?






49. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






50. To set you apart from the others; show that you have customized your resume for that company/job opening







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Can you answer 50 questions in 15 minutes?


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