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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






2. Clairty






3. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






4. Repeating keywords and key phrases






5. Techniques for writing memos and emails are...






6. What types of research is done in gathering information?






7. To emphasize the performer of an action: make the performer the subject of the verb






8. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






9. Casual






10. Goal and audience






11. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






12. Audience's preferences - personal work style - how widely info needs to be distributed etc.






13. What is critical to a message's success?






14. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






15. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.






16. How do you present information in message?






17. What is the best advice for Drafting?






18. Informal






19. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.






20. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns






21. Conciseness






22. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






23. What are the activities in the planning stage?






24. Tell and show how to do something






25. Iitalics - bold type - underlining etc.






26. How do you know what to include in your message?






27. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






28. Etiquette






29. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






30. How do you Plan the message?






31. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






32. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






33. Purpose - findings - conclusion - and recommendations






34. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






35. How do you present information in long messages?






36. How to end an email






37. General considerations with Email Messages






38. What are Cons of Email?

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39. What is important in the Revising stage?






40. Using short and long sentences strategically






41. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






42. Listing the ideas or facts within a sentence in sequence from least to most important






43. Formality Considerations






44. Correctness






45. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed






46. How do you begin the message?

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47. What are three levels of Editing?






48. What should you know about a Letter?






49. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






50. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.