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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Purpose - problem - plan/solution - conclusion






2. What is current emphasis on for a Letter?






3. Use to call attention to a particular word or statement --






4. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






5. What is the general Purpose of a Letter?






6. General considerations with Email Messages






7. What should you know about a Letter?






8. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






9. What are three levels of Revision?






10. To set you apart from the others; show that you have customized your resume for that company/job opening






11. What is critical to a message's success?






12. How do you Plan the message?






13. How do you begin the message?

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14. Audience's preferences - personal work style - how widely info needs to be distributed etc.






15. Etiquette






16. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






17. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.






18. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






19. What are the activities in the planning stage?






20. When should email NOT be used?






21. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.






22. Casual






23. To emphasize the performer of an action: make the performer the subject of the verb






24. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






25. What are three levels of Editing?






26. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






27. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme






28. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






29. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






30. What is Direct Order?






31. The ____________ of a word are its literal meanings - as defined in a dictionary.






32. Correctness






33. How do you present information in message?






34. How to end an email






35. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






36. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






37. What are Cons of Email?

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38. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.






39. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






40. Iitalics - bold type - underlining etc.






41. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






42. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






43. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






44. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed






45. Clairty






46. What is important in the Revising stage?






47. What types of research is done in gathering information?






48. What techniques can be used for gathering information?






49. Repeating keywords and key phrases






50. Purpose - findings - conclusion - and recommendations







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Can you answer 50 questions in 15 minutes?


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