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Test your basic knowledge |
The Business Writing Process
Start Test
Study First
Subjects
:
writing-skills
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Tell and show how to do something
Instructions
Revision - Editing - Proofreading
Wordiness
Cliches
2. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard
Concrete Words
It is integral in how your audience will receive and accept the information.
Instructions
Business Writing Style
3. What are Individual Contexts
Long Dashes
Organizational - Professional - Personal
Use Direct Pattern if positive - Use Indirect Pattern if neutral or negative; State Objective - ALWAYS Consider Audience and Purpose
Long - Complicated - Requires Negotiation - Questions/Info need clarification/discussion - Info Confidential/Sensitive - Requires Security - Could be Misinterpreted - Emotionally Charged - Requires Tone of Voice - Sent to Avoid - Contains Sensitive I
4. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations
Strive for Concreteness - Vigor - Precision - Short sentences and paragraphs
Coherent writing
Buzz Words
Connotation
5. Purpose - problem - plan/solution - conclusion
Procedures
Main parts of internal proposals
Information needed for short report
Denotaion
6. What are three levels of Revision?
Recursive
Revision of content - Organization - Formatting
Information the reader will want - put it first.
Your audience is the best guide for What and How
7. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.
Connotation
Garbled Sentences
Visualize Readers - Keep their interests in mind - List Pertinent Facts - Brainstorming - Diagrams
Slang; Colloquialisms - Contractions - Short Sentences - for close friends only
8. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'
Date - To - From - Subject Headings
Information the reader will want - put it first.
Connotation
Idioms
9. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.
Information needed for short report
Revision of content - Organization - Formatting
Outlining
Not Confidential - Doesn't Communicate Emotions - Tone of Voice - or Unspoken Communications - Can be Ignored or Delayed
10. What is critical to a message's success?
Information needed for short report
Attractive and Readable Format
'You Viewpoint'
Define the Problem - Consider the Audience and their Individual Contexts - Consider your own Contexts - Best Way to Achieve message;
11. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy
Business Writing Style
Get Feedback From Others!
Climatic Order
Mechanical Devices
12. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.
Conciseness - Clarity - Etiquette - Correctness
Euphemismss
Subordination
It is integral in how your audience will receive and accept the information.
13. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o
Ethics in Business Writing
Concrete Words
Three P's for success in writing a memo
Characteristics of job-related writing
14. What techniques can be used for gathering information?
Visualize Readers - Keep their interests in mind - List Pertinent Facts - Brainstorming - Diagrams
Most Important Information First - and then Descending Order
Proper Conversation - Personal Pronouns/Contractions - Sentences are Short - Organized - Well Structured;
Sentence Variety
15. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)
Attractive and Readable Format
Four keys to effective writing
Eliminates phone tag - saves time - facilitates fast decisions - cheap - provides written record
Things to think through when planning a website
16. What is the best advice for Drafting?
Get Feedback From Others!
Purpose - Format - Composition
Past Correspondence - Employees - Records - Warranties - Product Descriptions - Survey - Interviews
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress
17. General considerations with Email Messages
Conciseness
Main parts of internal proposals
Internal Letters. Sometimes classified as Reports
Conciseness - Clarity - Etiquette - Correctness
18. What is Indirect Order?
Put it Last - using the opening to prepare the audience
Strive for Concreteness - Vigor - Precision - Short sentences and paragraphs
Most Important Information First - and then Descending Order
Strategy and Humanness
19. To set you apart from the others; show that you have customized your resume for that company/job opening
Key draft questions
One-third
Goal of a letter of application
Not Confidential - Doesn't Communicate Emotions - Tone of Voice - or Unspoken Communications - Can be Ignored or Delayed
20. Why Avoid Perfectionism in Drafting?
Subordination
Intensifiers
Your audience is the best guide for What and How
Helps include all important information; Makes you more willing to revise
21. Audience's preferences - personal work style - how widely info needs to be distributed etc.
Cautiously i.e. BTW: by the way
Buzz Words
Outlining
Selecting the proper medium
22. Clairty
Sentence Length
Strive for Concreteness - Vigor - Precision - Short sentences and paragraphs
Conciseness - Clarity - Etiquette - Correctness
Position
23. What are Cons of Email?
24. How do you know what to include in your message?
Characteristics do employers like to see in a resume
Examples of medium s of business communication
One-third
Your audience is the best guide for What and How
25. What are the activities in the planning stage?
Gathering and Collecting Information - Analyzing and Organizing Information - Choosing the Form - Channel - and Format of the Message
Wordiness
Revision - Editing - Proofreading
Key draft questions
26. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.
Put it Last - using the opening to prepare the audience
Preparation - Research - Organization - Writing - Revision
Conciseness
Climatic Order
27. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary
Information the reader will want - put it first.
Procedures
Main parts of instructions
Outlining
28. E.g. 'most important'
Cut out nonessentials - Minimize references to Previous Communications
Direct Statements
Put it Last - using the opening to prepare the audience
Four keys to effective writing
29. Formal
Repetition
Coherent writing
Concrete Words
Keep Distance between Writer and Reader - Avoid Personal References/Contractions - Longer Sentences - for people of Higher Status
30. What is format of most Memos?
Recipient's Name and Introduce Yourself
Main parts of instructions
Cut out nonessentials - Minimize references to Previous Communications
Date - To - From - Subject Headings
31. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -
Characteristics of job-related writing
Main parts of instructions
Purpose - Format - Composition
Garbled Sentences
32. To emphasize the performer of an action: make the performer the subject of the verb
Put it Last - using the opening to prepare the audience
Procedures
Active Voice
Write Correctly so others will not think you are stupid or lack credibility
33. Are these stages recursive or linear?
Telegraphic Style
Visualize Readers - Keep their interests in mind - List Pertinent Facts - Brainstorming - Diagrams
Recursive
Conciseness - Clarity - Etiquette - Correctness
34. Concern policies and regulations found in employee handbooks and other internal corporate communications
Instructions
Procedures
Affectation
Revision - Editing - Proofreading
35. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations
Active Voice
Proper Conversation - Personal Pronouns/Contractions - Sentences are Short - Organized - Well Structured;
What do you want to say - Say It - Say it Better
Characteristics of job-related writing
36. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses
Emphasis
Information needed for short report
Abstract words
Guidelines for successful group writing
37. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.
Gathering and Collecting Information - Analyzing and Organizing Information - Choosing the Form - Channel - and Format of the Message
Internal Letters. Sometimes classified as Reports
Concrete Words
Figures of Speech
38. When should email NOT be used?
Long - Complicated - Requires Negotiation - Questions/Info need clarification/discussion - Info Confidential/Sensitive - Requires Security - Could be Misinterpreted - Emotionally Charged - Requires Tone of Voice - Sent to Avoid - Contains Sensitive I
Coherent writing
Cliches
Write Correctly so others will not think you are stupid or lack credibility
39. Iitalics - bold type - underlining etc.
Long Dashes
Mechanical Devices
Conciseness
Information needed for short report
40. How much time should a student spend in each writing stage?
Concrete Words
Purpose - Format - Composition
One-third
Business Writing Style
41. Using short and long sentences strategically
Long - Complicated - Requires Negotiation - Questions/Info need clarification/discussion - Info Confidential/Sensitive - Requires Security - Could be Misinterpreted - Emotionally Charged - Requires Tone of Voice - Sent to Avoid - Contains Sensitive I
'You Viewpoint'
Short report
Sentence Length
42. What is the general Purpose of a Letter?
similar
Represent writer and topic formally to recipient. Correspondence with People Outside the your organization.
Active Voice
Procedures
43. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion
What do you want to say - Say It - Say it Better
It is integral in how your audience will receive and accept the information.
Main parts of a set of instructions
Idioms
44. Use Initialisms
Ethics in Business Writing
Sentence Length
Cautiously i.e. BTW: by the way
Stress Brevity - uses abbreviations - Convey ideas completely - minimal need for response - Telephone message - but in writing.
45. What are three levels of Editing?
Strategy and Humanness
Revision - Editing - Proofreading
Mechanical Devices
Casual - Informal - or Formal
46. How do you present information in long messages?
Use Direct Pattern if positive - Use Indirect Pattern if neutral or negative; State Objective - ALWAYS Consider Audience and Purpose
Intensifiers
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress
Visualize Readers - Keep their interests in mind - List Pertinent Facts - Brainstorming - Diagrams
47. How is formatting important?
Characteristics of job-related writing
Put it Last - using the opening to prepare the audience
It is integral in how your audience will receive and accept the information.
Business Writing Style
48. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.
Idioms
Examples of medium s of business communication
Tone
Things to think through when planning a website
49. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo
Guidelines for effective business e-mail messages
Your Name - Closing Statement such as Thanks - Regards in more formal messages
Subordination
Characteristics of job-related writing
50. What should you know about a Letter?
Sentence Type
similar
'You Viewpoint'
Purpose - Format - Composition