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Test your basic knowledge |
The Business Writing Process
Start Test
Study First
Subjects
:
writing-skills
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard
Preparation - Research - Organization - Writing - Revision
Procedures
Concrete Words
Organizational - Professional - Personal
2. Clairty
Strive for Concreteness - Vigor - Precision - Short sentences and paragraphs
Write Correctly so others will not think you are stupid or lack credibility
Date - To - From - Subject Headings
Eliminates phone tag - saves time - facilitates fast decisions - cheap - provides written record
3. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.
Euphemismss
Information needed for short report
Keep Distance between Writer and Reader - Avoid Personal References/Contractions - Longer Sentences - for people of Higher Status
Main parts of a set of instructions
4. Audience's preferences - personal work style - how widely info needs to be distributed etc.
Slang; Colloquialisms - Contractions - Short Sentences - for close friends only
It is integral in how your audience will receive and accept the information.
Selecting the proper medium
Long - Complicated - Requires Negotiation - Questions/Info need clarification/discussion - Info Confidential/Sensitive - Requires Security - Could be Misinterpreted - Emotionally Charged - Requires Tone of Voice - Sent to Avoid - Contains Sensitive I
5. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y
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6. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?
Guidelines for effective business e-mail messages
Wordiness
Things to think through when planning a website
Key draft questions
7. Formal
Helps include all important information; Makes you more willing to revise
Instructions
Subordination
Keep Distance between Writer and Reader - Avoid Personal References/Contractions - Longer Sentences - for people of Higher Status
8. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.
It is integral in how your audience will receive and accept the information.
Helps include all important information; Makes you more willing to revise
Figures of Speech
Guidelines for successful group writing
9. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.
Attractive and Readable Format
Gathering and Collecting Information - Analyzing and Organizing Information - Choosing the Form - Channel - and Format of the Message
Outlining
One-third
10. How to end an email
Slang; Colloquialisms - Contractions - Short Sentences - for close friends only
Your Name - Closing Statement such as Thanks - Regards in more formal messages
Proper Conversation - Personal Pronouns/Contractions - Sentences are Short - Organized - Well Structured;
Goal of a letter of application
11. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations
Short report
Revision of content - Organization - Formatting
Procedures
Sentence Variety
12. Concern policies and regulations found in employee handbooks and other internal corporate communications
Procedures
Represent writer and topic formally to recipient. Correspondence with People Outside the your organization.
Intensifiers
Biased Language
13. What is Direct Order?
Visualize Readers - Keep their interests in mind - List Pertinent Facts - Brainstorming - Diagrams
Information the reader will want - put it first.
Three P's for success in writing a memo
Affectation
14. Formality Considerations
Cut out nonessentials - Minimize references to Previous Communications
Repetition
Casual - Informal - or Formal
Information needed for short report
15. What should you know about a Letter?
Recipient's Name and Introduce Yourself
Buzz Words
Purpose - Format - Composition
Define the Problem - Consider the Audience and their Individual Contexts - Consider your own Contexts - Best Way to Achieve message;
16. Conciseness
Organizational - Professional - Personal
Procedures
Past Correspondence - Employees - Records - Warranties - Product Descriptions - Survey - Interviews
Cut out nonessentials - Minimize references to Previous Communications
17. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it
Outlining
Procedures
Gathering and Collecting Information - Analyzing and Organizing Information - Choosing the Form - Channel - and Format of the Message
Cliches
18. Stages can also be summarized as...
Main parts of instructions
Your audience is the best guide for What and How
Tone
What do you want to say - Say It - Say it Better
19. To set you apart from the others; show that you have customized your resume for that company/job opening
Goal of a letter of application
Information needed for short report
Attractive and Readable Format
Strive for Concreteness - Vigor - Precision - Short sentences and paragraphs
20. What are Pros of Email?
Procedures
Eliminates phone tag - saves time - facilitates fast decisions - cheap - provides written record
Rules for writing instructions
Conciseness - Clarity - Etiquette - Correctness
21. Purpose - findings - conclusion - and recommendations
Information needed for short report
Characteristics do employers like to see in a resume
Intensifiers
Goal of a letter of application
22. When to use Instant Messaging?
Coherent writing
Outlining
Stress Brevity - uses abbreviations - Convey ideas completely - minimal need for response - Telephone message - but in writing.
Denotaion
23. Are these stages recursive or linear?
Conciseness - Clarity - Etiquette - Correctness
Intensifiers
Guidelines for effective business e-mail messages
Recursive
24. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.
Strive for Concreteness - Vigor - Precision - Short sentences and paragraphs
Garbled Sentences
Tone
Revision of content - Organization - Formatting
25. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.
Cliches
Preparation - Research - Organization - Writing - Revision
Biased Language
Direct Statements
26. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'
Sentence Length
Procedures
Concrete Words
Idioms
27. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.
Affectation
Recipient's Name and Introduce Yourself
Cut out nonessentials - Minimize references to Previous Communications
Main parts of instructions
28. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.
Euphemismss
Garbled Sentences
Ethics in Business Writing
Short report
29. General considerations with Email Messages
Intensifiers
Conciseness - Clarity - Etiquette - Correctness
similar
Rules for writing instructions
30. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme
Your audience is the best guide for What and How
Emphasis
Get Feedback From Others!
Long Dashes
31. E.g. 'most important'
Keep Distance between Writer and Reader - Avoid Personal References/Contractions - Longer Sentences - for people of Higher Status
Direct Statements
Emphasis
Strive for Concreteness - Vigor - Precision - Short sentences and paragraphs
32. What techniques can be used for gathering information?
Strategy and Humanness
Get Feedback From Others!
Visualize Readers - Keep their interests in mind - List Pertinent Facts - Brainstorming - Diagrams
Key draft questions
33. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.
Organizational - Professional - Personal
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress
Position
Eliminates phone tag - saves time - facilitates fast decisions - cheap - provides written record
34. Using short and long sentences strategically
Main parts of a set of instructions
Long - Complicated - Requires Negotiation - Questions/Info need clarification/discussion - Info Confidential/Sensitive - Requires Security - Could be Misinterpreted - Emotionally Charged - Requires Tone of Voice - Sent to Avoid - Contains Sensitive I
Climatic Order
Sentence Length
35. Informal
Your Name - Closing Statement such as Thanks - Regards in more formal messages
Proper Conversation - Personal Pronouns/Contractions - Sentences are Short - Organized - Well Structured;
Most Important Information First - and then Descending Order
similar
36. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations
Main parts of internal proposals
Stress Brevity - uses abbreviations - Convey ideas completely - minimal need for response - Telephone message - but in writing.
Connotation
Not Confidential - Doesn't Communicate Emotions - Tone of Voice - or Unspoken Communications - Can be Ignored or Delayed
37. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.
Strategy and Humanness
Characteristics of job-related writing
Your Name - Closing Statement such as Thanks - Regards in more formal messages
Conciseness
38. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.
Conciseness
Past Correspondence - Employees - Records - Warranties - Product Descriptions - Survey - Interviews
Long Dashes
Coherent writing
39. How do you Plan the message?
similar
Define the Problem - Consider the Audience and their Individual Contexts - Consider your own Contexts - Best Way to Achieve message;
Characteristics of job-related writing
Casual - Informal - or Formal
40. How do you present information in long messages?
Date - To - From - Subject Headings
Concrete Words
Garbled Sentences
Use Direct Pattern if positive - Use Indirect Pattern if neutral or negative; State Objective - ALWAYS Consider Audience and Purpose
41. What are Cons of Email?
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42. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -
Coherent writing
Characteristics of job-related writing
Slang; Colloquialisms - Contractions - Short Sentences - for close friends only
Organizational - Professional - Personal
43. What are three levels of Revision?
Ethics in Business Writing
Revision of content - Organization - Formatting
Repetition
Stress Brevity - uses abbreviations - Convey ideas completely - minimal need for response - Telephone message - but in writing.
44. How do you begin the message?
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45. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy
Business Writing Style
Emphasis
Keep Distance between Writer and Reader - Avoid Personal References/Contractions - Longer Sentences - for people of Higher Status
Long Dashes
46. What are three levels of Editing?
Characteristics of job-related writing
Cut out nonessentials - Minimize references to Previous Communications
Active Voice
Revision - Editing - Proofreading
47. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.
Affectation
Sentence Length
Biased Language
Subordination
48. Plan what you are going to say - polish what you wrote before you sent it - proofread everything
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49. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2
Instructions
Buzz Words
What do you want to say - Say It - Say it Better
Intensifiers
50. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)
Four keys to effective writing
Conciseness
Strive for Concreteness - Vigor - Precision - Short sentences and paragraphs
Telegraphic Style