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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What is a Memorandum?






2. To emphasize the performer of an action: make the performer the subject of the verb






3. What should you know about a Letter?






4. Purpose - findings - conclusion - and recommendations






5. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






6. What are Cons of Email?

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7. Techniques for writing memos and emails are...






8. Correctness






9. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






10. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






11. Use to call attention to a particular word or statement --






12. What is important in the Revising stage?






13. What is the general Purpose of a Letter?






14. Sentences can vary in sentence length - word order - loose and periodic sentences






15. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






16. Informal






17. Formality Considerations






18. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






19. Concern policies and regulations found in employee handbooks and other internal corporate communications






20. Formal






21. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






22. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






23. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






24. What techniques can be used for gathering information?






25. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






26. Iitalics - bold type - underlining etc.






27. Use Initialisms






28. How to end an email






29. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






30. Repeating keywords and key phrases






31. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






32. What are the activities in the planning stage?






33. General considerations with Email Messages






34. Conciseness






35. Plan what you are going to say - polish what you wrote before you sent it - proofread everything

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36. Tell and show how to do something






37. When to use Instant Messaging?






38. How much time should a student spend in each writing stage?






39. The ____________ of a word are its literal meanings - as defined in a dictionary.






40. When should email NOT be used?






41. What are Individual Contexts






42. What are Pros of Email?






43. What is current emphasis on for a Letter?






44. How do you Plan the message?






45. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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46. How do you present information in message?






47. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.






48. Casual






49. Using words like 'most - much - very' with caution - wthout overdoing it.






50. Audience's preferences - personal work style - how widely info needs to be distributed etc.







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Can you answer 50 questions in 15 minutes?


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