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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What should you know about a Letter?






2. Steps to Successful Writing






3. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






4. What is a Memorandum?






5. What are three levels of Revision?






6. Why Avoid Perfectionism in Drafting?






7. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.






8. Using short and long sentences strategically






9. Are these stages recursive or linear?






10. Clairty






11. What is format of most Memos?






12. Etiquette






13. What are Individual Contexts






14. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






15. How is formatting important?






16. Using words like 'most - much - very' with caution - wthout overdoing it.






17. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






18. What is the general Purpose of a Letter?






19. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






20. To set you apart from the others; show that you have customized your resume for that company/job opening






21. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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22. How much time should a student spend in each writing stage?






23. Goal and audience






24. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






25. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






26. Purpose - findings - conclusion - and recommendations






27. Casual






28. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






29. Correctness






30. Audience's preferences - personal work style - how widely info needs to be distributed etc.






31. What are three levels of Editing?






32. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






33. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






34. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






35. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






36. How do you present information in long messages?






37. What is critical to a message's success?






38. General considerations with Email Messages






39. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme






40. Use to call attention to a particular word or statement --






41. What are Cons of Email?

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42. How do you present information in message?






43. Purpose - problem - plan/solution - conclusion






44. Use Initialisms






45. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed






46. When should email NOT be used?






47. Repeating keywords and key phrases






48. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






49. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






50. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






Can you answer 50 questions in 15 minutes?



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