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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






2. What should you know about a Letter?






3. Concern policies and regulations found in employee handbooks and other internal corporate communications






4. How much time should a student spend in each writing stage?






5. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.






6. Use to call attention to a particular word or statement --






7. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






8. What are three levels of Revision?






9. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






10. The ____________ of a word are its literal meanings - as defined in a dictionary.






11. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






12. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






13. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






14. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed






15. How do you know what to include in your message?






16. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.






17. What is the general Purpose of a Letter?






18. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme






19. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






20. What is Indirect Order?






21. How is formatting important?






22. Informal






23. Tell and show how to do something






24. How do you present information in long messages?






25. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.






26. What are Cons of Email?

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27. What types of research is done in gathering information?






28. Stages can also be summarized as...






29. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.






30. Goal and audience






31. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






32. When to use Instant Messaging?






33. Techniques for writing memos and emails are...






34. What are the activities in the planning stage?






35. To set you apart from the others; show that you have customized your resume for that company/job opening






36. Using short and long sentences strategically






37. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






38. How to end an email






39. Iitalics - bold type - underlining etc.






40. What is format of most Memos?






41. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






42. Listing the ideas or facts within a sentence in sequence from least to most important






43. What is the best advice for Drafting?






44. What are Pros of Email?






45. Formal






46. Steps to Successful Writing






47. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






48. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






49. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






50. How do you Plan the message?







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