Test your basic knowledge |

The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What techniques can be used for gathering information?






2. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






3. Steps to Successful Writing






4. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns






5. What are Individual Contexts






6. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






7. Formal






8. Techniques for writing memos and emails are...






9. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






10. The ____________ of a word are its literal meanings - as defined in a dictionary.






11. Using short and long sentences strategically






12. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






13. How much time should a student spend in each writing stage?






14. Iitalics - bold type - underlining etc.






15. Goal and audience






16. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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17. Concern policies and regulations found in employee handbooks and other internal corporate communications






18. How do you begin the message?

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19. General considerations with Email Messages






20. How do you present information in message?






21. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






22. Honesty - attractive - carefully organized - concise accurate - current information - relevance






23. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






24. Casual






25. To set you apart from the others; show that you have customized your resume for that company/job opening






26. Use to call attention to a particular word or statement --






27. Purpose - problem - plan/solution - conclusion






28. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






29. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






30. Informal






31. Why Avoid Perfectionism in Drafting?






32. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.






33. Tell and show how to do something






34. What is format of most Memos?






35. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.






36. What is the best advice for Drafting?






37. Sentences can vary in sentence length - word order - loose and periodic sentences






38. Audience's preferences - personal work style - how widely info needs to be distributed etc.






39. E.g. 'most important'






40. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






41. How do you Plan the message?






42. What is the general Purpose of a Letter?






43. How do you present information in long messages?






44. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






45. Clairty






46. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






47. What are three levels of Editing?






48. Use Initialisms






49. What is important in the Revising stage?






50. Repeating keywords and key phrases