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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme






2. Tell and show how to do something






3. Plan what you are going to say - polish what you wrote before you sent it - proofread everything

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4. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






5. Why Avoid Perfectionism in Drafting?






6. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






7. What is Indirect Order?






8. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






9. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






10. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.






11. What are three levels of Revision?






12. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






13. Correctness






14. What is the best advice for Drafting?






15. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






16. Techniques for writing memos and emails are...






17. What is Direct Order?






18. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






19. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






20. Sentences can vary in sentence length - word order - loose and periodic sentences






21. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






22. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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23. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.






24. Clairty






25. What types of research is done in gathering information?






26. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






27. What techniques can be used for gathering information?






28. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






29. To set you apart from the others; show that you have customized your resume for that company/job opening






30. What should you know about a Letter?






31. Concern policies and regulations found in employee handbooks and other internal corporate communications






32. Use to call attention to a particular word or statement --






33. Purpose - findings - conclusion - and recommendations






34. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






35. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






36. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






37. Iitalics - bold type - underlining etc.






38. Formality Considerations






39. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






40. What is current emphasis on for a Letter?






41. Audience's preferences - personal work style - how widely info needs to be distributed etc.






42. Stages can also be summarized as...






43. Using words like 'most - much - very' with caution - wthout overdoing it.






44. What are Pros of Email?






45. When should email NOT be used?






46. When to use Instant Messaging?






47. Purpose - problem - plan/solution - conclusion






48. How do you present information in long messages?






49. What is the general Purpose of a Letter?






50. To emphasize the performer of an action: make the performer the subject of the verb