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Test your basic knowledge |
The Business Writing Process
Start Test
Study First
Subjects
:
writing-skills
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.
Outlining
Concrete Words
Coherent writing
Position
2. How to end an email
Define the Problem - Consider the Audience and their Individual Contexts - Consider your own Contexts - Best Way to Achieve message;
Strategy and Humanness
Sentence Length
Your Name - Closing Statement such as Thanks - Regards in more formal messages
3. What types of research is done in gathering information?
Past Correspondence - Employees - Records - Warranties - Product Descriptions - Survey - Interviews
Information needed for short report
Business Writing Style
Biased Language
4. Use to call attention to a particular word or statement --
Buzz Words
Long Dashes
Ethics in Business Writing
Slang; Colloquialisms - Contractions - Short Sentences - for close friends only
5. Purpose - problem - plan/solution - conclusion
Short report
One-third
Write Correctly so others will not think you are stupid or lack credibility
Main parts of internal proposals
6. What are Pros of Email?
Buzz Words
Abstract words
Your Name - Closing Statement such as Thanks - Regards in more formal messages
Eliminates phone tag - saves time - facilitates fast decisions - cheap - provides written record
7. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations
Concrete Words
Short report
Characteristics of job-related writing
It is integral in how your audience will receive and accept the information.
8. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.
Get Feedback From Others!
Revision of content - Organization - Formatting
Revision - Editing - Proofreading
Conciseness
9. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard
Short report
Characteristics of job-related writing
Concrete Words
Recursive
10. Repeating keywords and key phrases
Subordination
Repetition
Cut out nonessentials - Minimize references to Previous Communications
What do you want to say - Say It - Say it Better
11. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion
Procedures
Mechanical Devices
Your audience is the best guide for What and How
Main parts of a set of instructions
12. Steps to Successful Writing
Attractive and Readable Format
Preparation - Research - Organization - Writing - Revision
Sentence Length
Proper Conversation - Personal Pronouns/Contractions - Sentences are Short - Organized - Well Structured;
13. Honesty - attractive - carefully organized - concise accurate - current information - relevance
Casual - Informal - or Formal
Characteristics do employers like to see in a resume
Information needed for short report
Attractive and Readable Format
14. To set you apart from the others; show that you have customized your resume for that company/job opening
Goal of a letter of application
Denotaion
Intensifiers
Four keys to effective writing
15. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations
Idioms
Affectation
Revision of content - Organization - Formatting
Characteristics of job-related writing
16. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo
Intensifiers
Guidelines for effective business e-mail messages
Recursive
Subordination
17. How much time should a student spend in each writing stage?
One-third
Rules for writing instructions
Helps include all important information; Makes you more willing to revise
Connotation
18. What are the activities in the planning stage?
Main parts of instructions
Gathering and Collecting Information - Analyzing and Organizing Information - Choosing the Form - Channel - and Format of the Message
Conciseness
Instructions
19. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme
Climatic Order
Emphasis
Strive for Concreteness - Vigor - Precision - Short sentences and paragraphs
Revision - Editing - Proofreading
20. Use Initialisms
Eliminates phone tag - saves time - facilitates fast decisions - cheap - provides written record
Cautiously i.e. BTW: by the way
Keep Distance between Writer and Reader - Avoid Personal References/Contractions - Longer Sentences - for people of Higher Status
Define the Problem - Consider the Audience and their Individual Contexts - Consider your own Contexts - Best Way to Achieve message;
21. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed
Use Direct Pattern if positive - Use Indirect Pattern if neutral or negative; State Objective - ALWAYS Consider Audience and Purpose
Short report
Rules for writing instructions
Direct Statements
22. What is a Memorandum?
Revision - Editing - Proofreading
Rules for writing instructions
Recursive
Internal Letters. Sometimes classified as Reports
23. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'
Date - To - From - Subject Headings
Sentence Type
Internal Letters. Sometimes classified as Reports
Telegraphic Style
24. Using short and long sentences strategically
Sentence Length
Key draft questions
Conciseness
Gathering and Collecting Information - Analyzing and Organizing Information - Choosing the Form - Channel - and Format of the Message
25. Using words like 'most - much - very' with caution - wthout overdoing it.
Proper Conversation - Personal Pronouns/Contractions - Sentences are Short - Organized - Well Structured;
Intensifiers
Goal of a letter of application
Internal Letters. Sometimes classified as Reports
26. How do you know what to include in your message?
Figures of Speech
Revision of content - Organization - Formatting
Abstract words
Your audience is the best guide for What and How
27. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations
Idioms
Abstract words
Connotation
Visualize Readers - Keep their interests in mind - List Pertinent Facts - Brainstorming - Diagrams
28. What is format of most Memos?
Represent writer and topic formally to recipient. Correspondence with People Outside the your organization.
Cliches
Cut out nonessentials - Minimize references to Previous Communications
Date - To - From - Subject Headings
29. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence
Key draft questions
Guidelines for successful group writing
Sentence Type
Past Correspondence - Employees - Records - Warranties - Product Descriptions - Survey - Interviews
30. Tell and show how to do something
Instructions
Emphasis
Garbled Sentences
similar
31. How is formatting important?
Denotaion
It is integral in how your audience will receive and accept the information.
Mechanical Devices
Characteristics of job-related writing
32. Audience's preferences - personal work style - how widely info needs to be distributed etc.
Key draft questions
Selecting the proper medium
Stress Brevity - uses abbreviations - Convey ideas completely - minimal need for response - Telephone message - but in writing.
Denotaion
33. General considerations with Email Messages
Conciseness - Clarity - Etiquette - Correctness
Procedures
Define the Problem - Consider the Audience and their Individual Contexts - Consider your own Contexts - Best Way to Achieve message;
Key draft questions
34. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.
Subordination
Recipient's Name and Introduce Yourself
Key draft questions
Characteristics of job-related writing
35. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites
Examples of medium s of business communication
Conciseness - Clarity - Etiquette - Correctness
Things to think through when planning a website
Ethics in Business Writing
36. What techniques can be used for gathering information?
Gathering and Collecting Information - Analyzing and Organizing Information - Choosing the Form - Channel - and Format of the Message
Keep Distance between Writer and Reader - Avoid Personal References/Contractions - Longer Sentences - for people of Higher Status
Visualize Readers - Keep their interests in mind - List Pertinent Facts - Brainstorming - Diagrams
Stress Brevity - uses abbreviations - Convey ideas completely - minimal need for response - Telephone message - but in writing.
37. How do you Plan the message?
Put it Last - using the opening to prepare the audience
Define the Problem - Consider the Audience and their Individual Contexts - Consider your own Contexts - Best Way to Achieve message;
Procedures
Strategy and Humanness
38. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.
Direct Statements
Revision of content - Organization - Formatting
Information needed for short report
Coherent writing
39. How do you present information in message?
It is integral in how your audience will receive and accept the information.
Denotaion
Most Important Information First - and then Descending Order
Date - To - From - Subject Headings
40. What is Direct Order?
Information the reader will want - put it first.
Stress Brevity - uses abbreviations - Convey ideas completely - minimal need for response - Telephone message - but in writing.
What do you want to say - Say It - Say it Better
Rules for writing instructions
41. Correctness
Subordination
Concrete Words
Cautiously i.e. BTW: by the way
Write Correctly so others will not think you are stupid or lack credibility
42. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.
Biased Language
Write Correctly so others will not think you are stupid or lack credibility
Affectation
Revision - Editing - Proofreading
43. To emphasize the performer of an action: make the performer the subject of the verb
Recursive
Organizational - Professional - Personal
Active Voice
Not Confidential - Doesn't Communicate Emotions - Tone of Voice - or Unspoken Communications - Can be Ignored or Delayed
44. Conciseness
One-third
similar
Cut out nonessentials - Minimize references to Previous Communications
Cautiously i.e. BTW: by the way
45. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns
Main parts of a set of instructions
Casual - Informal - or Formal
Rules for writing instructions
Wordiness
46. Iitalics - bold type - underlining etc.
Past Correspondence - Employees - Records - Warranties - Product Descriptions - Survey - Interviews
Proper Conversation - Personal Pronouns/Contractions - Sentences are Short - Organized - Well Structured;
Main parts of instructions
Mechanical Devices
47. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'
Things to think through when planning a website
Helps include all important information; Makes you more willing to revise
Idioms
similar
48. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary
Sentence Variety
Main parts of instructions
Proper Conversation - Personal Pronouns/Contractions - Sentences are Short - Organized - Well Structured;
Organizational - Professional - Personal
49. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)
similar
Things to think through when planning a website
Four keys to effective writing
Connotation
50. When to use Instant Messaging?
Affectation
Position
Stress Brevity - uses abbreviations - Convey ideas completely - minimal need for response - Telephone message - but in writing.
What do you want to say - Say It - Say it Better