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Test your basic knowledge |
The Business Writing Process
Start Test
Study First
Subjects
:
writing-skills
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.
Tone
Buzz Words
Helps include all important information; Makes you more willing to revise
Subordination
2. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns
Gathering and Collecting Information - Analyzing and Organizing Information - Choosing the Form - Channel - and Format of the Message
Repetition
Wordiness
Coherent writing
3. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations
NO offensive or abusive emails should be sent - and no upper case - as that is considered SCREAMING
Characteristics of job-related writing
Sentence Variety
Strategy and Humanness
4. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme
Emphasis
Affectation
Gathering and Collecting Information - Analyzing and Organizing Information - Choosing the Form - Channel - and Format of the Message
Cut out nonessentials - Minimize references to Previous Communications
5. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites
Characteristics do employers like to see in a resume
Mechanical Devices
Subordination
Examples of medium s of business communication
6. How to end an email
Guidelines for successful group writing
Characteristics of job-related writing
Preparation - Research - Organization - Writing - Revision
Your Name - Closing Statement such as Thanks - Regards in more formal messages
7. Plan what you are going to say - polish what you wrote before you sent it - proofread everything
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8. Listing the ideas or facts within a sentence in sequence from least to most important
Define the Problem - Consider the Audience and their Individual Contexts - Consider your own Contexts - Best Way to Achieve message;
Climatic Order
Recipient's Name and Introduce Yourself
Long Dashes
9. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem
Repetition
'You Viewpoint'
Guidelines for successful group writing
Buzz Words
10. Stages can also be summarized as...
Idioms
Wordiness
What do you want to say - Say It - Say it Better
Key draft questions
11. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo
Eliminates phone tag - saves time - facilitates fast decisions - cheap - provides written record
Wordiness
Guidelines for effective business e-mail messages
Things to think through when planning a website
12. How much time should a student spend in each writing stage?
Revision of content - Organization - Formatting
Instructions
Repetition
One-third
13. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)
Abstract words
Four keys to effective writing
similar
Goal of a letter of application
14. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations
Eliminates phone tag - saves time - facilitates fast decisions - cheap - provides written record
Organizational - Professional - Personal
Repetition
Short report
15. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence
Things to think through when planning a website
Sentence Type
Denotaion
Keep Distance between Writer and Reader - Avoid Personal References/Contractions - Longer Sentences - for people of Higher Status
16. Purpose - problem - plan/solution - conclusion
Eliminates phone tag - saves time - facilitates fast decisions - cheap - provides written record
Main parts of internal proposals
Main parts of a set of instructions
Figures of Speech
17. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.
Attractive and Readable Format
Outlining
Write Correctly so others will not think you are stupid or lack credibility
Mechanical Devices
18. Purpose - findings - conclusion - and recommendations
Wordiness
'You Viewpoint'
Past Correspondence - Employees - Records - Warranties - Product Descriptions - Survey - Interviews
Information needed for short report
19. The ____________ of a word are its literal meanings - as defined in a dictionary.
It is integral in how your audience will receive and accept the information.
Denotaion
Affectation
Cliches
20. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion
Main parts of a set of instructions
Date - To - From - Subject Headings
Sentence Type
Things to think through when planning a website
21. Repeating keywords and key phrases
Repetition
Stress Brevity - uses abbreviations - Convey ideas completely - minimal need for response - Telephone message - but in writing.
Idioms
Examples of medium s of business communication
22. Steps to Successful Writing
Preparation - Research - Organization - Writing - Revision
Climatic Order
Define the Problem - Consider the Audience and their Individual Contexts - Consider your own Contexts - Best Way to Achieve message;
Intensifiers
23. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.
Organizational - Professional - Personal
Garbled Sentences
Define the Problem - Consider the Audience and their Individual Contexts - Consider your own Contexts - Best Way to Achieve message;
Characteristics of job-related writing
24. What is format of most Memos?
Figures of Speech
Strive for Concreteness - Vigor - Precision - Short sentences and paragraphs
Mechanical Devices
Date - To - From - Subject Headings
25. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy
NO offensive or abusive emails should be sent - and no upper case - as that is considered SCREAMING
Eliminates phone tag - saves time - facilitates fast decisions - cheap - provides written record
Business Writing Style
Biased Language
26. To set you apart from the others; show that you have customized your resume for that company/job opening
Examples of medium s of business communication
Buzz Words
Tone
Goal of a letter of application
27. What are three levels of Revision?
Revision of content - Organization - Formatting
Short report
Coherent writing
Procedures
28. Why Avoid Perfectionism in Drafting?
Strive for Concreteness - Vigor - Precision - Short sentences and paragraphs
Helps include all important information; Makes you more willing to revise
Stress Brevity - uses abbreviations - Convey ideas completely - minimal need for response - Telephone message - but in writing.
Short report
29. What are Cons of Email?
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30. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.
Eliminates phone tag - saves time - facilitates fast decisions - cheap - provides written record
Preparation - Research - Organization - Writing - Revision
Visualize Readers - Keep their interests in mind - List Pertinent Facts - Brainstorming - Diagrams
Tone
31. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.
Recursive
Conciseness
It is integral in how your audience will receive and accept the information.
One-third
32. How do you Plan the message?
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress
Tone
Define the Problem - Consider the Audience and their Individual Contexts - Consider your own Contexts - Best Way to Achieve message;
Revision of content - Organization - Formatting
33. What are Pros of Email?
Characteristics do employers like to see in a resume
Long Dashes
Eliminates phone tag - saves time - facilitates fast decisions - cheap - provides written record
Your audience is the best guide for What and How
34. Honesty - attractive - carefully organized - concise accurate - current information - relevance
Active Voice
Tone
Characteristics do employers like to see in a resume
Conciseness
35. How is formatting important?
Conciseness
It is integral in how your audience will receive and accept the information.
Wordiness
Denotaion
36. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.
Revision - Editing - Proofreading
Intensifiers
Affectation
Stress Brevity - uses abbreviations - Convey ideas completely - minimal need for response - Telephone message - but in writing.
37. Using words like 'most - much - very' with caution - wthout overdoing it.
Intensifiers
Information the reader will want - put it first.
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress
Characteristics of job-related writing
38. Etiquette
Rules for writing instructions
Information the reader will want - put it first.
Buzz Words
NO offensive or abusive emails should be sent - and no upper case - as that is considered SCREAMING
39. When to use Instant Messaging?
Cut out nonessentials - Minimize references to Previous Communications
Proper Conversation - Personal Pronouns/Contractions - Sentences are Short - Organized - Well Structured;
Stress Brevity - uses abbreviations - Convey ideas completely - minimal need for response - Telephone message - but in writing.
Preparation - Research - Organization - Writing - Revision
40. Audience's preferences - personal work style - how widely info needs to be distributed etc.
Strategy and Humanness
Selecting the proper medium
Characteristics do employers like to see in a resume
Coherent writing
41. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'
Idioms
Revision - Editing - Proofreading
Slang; Colloquialisms - Contractions - Short Sentences - for close friends only
Get Feedback From Others!
42. Clairty
Main parts of instructions
Stress Brevity - uses abbreviations - Convey ideas completely - minimal need for response - Telephone message - but in writing.
Strive for Concreteness - Vigor - Precision - Short sentences and paragraphs
Conciseness
43. Techniques for writing memos and emails are...
similar
Revision - Editing - Proofreading
Information the reader will want - put it first.
Examples of medium s of business communication
44. Use Initialisms
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress
Characteristics of job-related writing
Recipient's Name and Introduce Yourself
Cautiously i.e. BTW: by the way
45. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.
Position
Strategy and Humanness
It is integral in how your audience will receive and accept the information.
Rules for writing instructions
46. Using short and long sentences strategically
Stress Brevity - uses abbreviations - Convey ideas completely - minimal need for response - Telephone message - but in writing.
'You Viewpoint'
Sentence Length
Revision of content - Organization - Formatting
47. What is current emphasis on for a Letter?
Guidelines for successful group writing
Emphasis
Strategy and Humanness
Put it Last - using the opening to prepare the audience
48. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.
Idioms
Guidelines for successful group writing
Sentence Type
Coherent writing
49. Goal and audience
Internal Letters. Sometimes classified as Reports
Things to think through when planning a website
Information the reader will want - put it first.
Repetition
50. How do you begin the message?
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