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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Informal






2. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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3. Steps to Successful Writing






4. Goal and audience






5. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






6. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






7. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






8. Stages can also be summarized as...






9. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.






10. What are Cons of Email?

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11. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






12. Casual






13. Using words like 'most - much - very' with caution - wthout overdoing it.






14. Iitalics - bold type - underlining etc.






15. How do you Plan the message?






16. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






17. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






18. How do you present information in message?






19. What are Individual Contexts






20. How much time should a student spend in each writing stage?






21. How do you present information in long messages?






22. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.






23. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






24. Tell and show how to do something






25. To set you apart from the others; show that you have customized your resume for that company/job opening






26. Sentences can vary in sentence length - word order - loose and periodic sentences






27. Repeating keywords and key phrases






28. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






29. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






30. What is a Memorandum?






31. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






32. What is Indirect Order?






33. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






34. What is format of most Memos?






35. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed






36. Honesty - attractive - carefully organized - concise accurate - current information - relevance






37. What is critical to a message's success?






38. What is important in the Revising stage?






39. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






40. What types of research is done in gathering information?






41. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






42. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.






43. Why Avoid Perfectionism in Drafting?






44. Correctness






45. Are these stages recursive or linear?






46. Concern policies and regulations found in employee handbooks and other internal corporate communications






47. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






48. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






49. When should email NOT be used?






50. Formality Considerations







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Can you answer 50 questions in 15 minutes?


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