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Test your basic knowledge |
The Business Writing Process
Start Test
Study First
Subjects
:
writing-skills
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.
Preparation - Research - Organization - Writing - Revision
Coherent writing
Things to think through when planning a website
Key draft questions
2. Purpose - problem - plan/solution - conclusion
Climatic Order
Define the Problem - Consider the Audience and their Individual Contexts - Consider your own Contexts - Best Way to Achieve message;
Main parts of internal proposals
What do you want to say - Say It - Say it Better
3. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.
Goal of a letter of application
Figures of Speech
'You Viewpoint'
Outlining
4. What should you know about a Letter?
Connotation
Purpose - Format - Composition
Tone
Strive for Concreteness - Vigor - Precision - Short sentences and paragraphs
5. Sentences can vary in sentence length - word order - loose and periodic sentences
Sentence Variety
NO offensive or abusive emails should be sent - and no upper case - as that is considered SCREAMING
Denotaion
Information the reader will want - put it first.
6. The ____________ of a word are its literal meanings - as defined in a dictionary.
Gathering and Collecting Information - Analyzing and Organizing Information - Choosing the Form - Channel - and Format of the Message
Preparation - Research - Organization - Writing - Revision
Subordination
Denotaion
7. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme
Short report
Conciseness
Cut out nonessentials - Minimize references to Previous Communications
Emphasis
8. What is a Memorandum?
Represent writer and topic formally to recipient. Correspondence with People Outside the your organization.
'You Viewpoint'
Repetition
Internal Letters. Sometimes classified as Reports
9. Are these stages recursive or linear?
Recursive
Ethics in Business Writing
Denotaion
Connotation
10. How do you know what to include in your message?
Your audience is the best guide for What and How
Guidelines for successful group writing
Intensifiers
Organizational - Professional - Personal
11. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.
Things to think through when planning a website
Euphemismss
Gathering and Collecting Information - Analyzing and Organizing Information - Choosing the Form - Channel - and Format of the Message
Strategy and Humanness
12. Conciseness
Goal of a letter of application
Sentence Length
Cut out nonessentials - Minimize references to Previous Communications
Preparation - Research - Organization - Writing - Revision
13. Honesty - attractive - carefully organized - concise accurate - current information - relevance
Emphasis
Characteristics do employers like to see in a resume
Main parts of instructions
Coherent writing
14. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2
Figures of Speech
Buzz Words
Ethics in Business Writing
Revision - Editing - Proofreading
15. How do you present information in message?
Most Important Information First - and then Descending Order
Revision - Editing - Proofreading
Emphasis
Wordiness
16. What is current emphasis on for a Letter?
Conciseness
Strategy and Humanness
Telegraphic Style
Main parts of a set of instructions
17. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y
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18. How to end an email
Business Writing Style
Your Name - Closing Statement such as Thanks - Regards in more formal messages
Put it Last - using the opening to prepare the audience
Selecting the proper medium
19. What are Individual Contexts
Keep Distance between Writer and Reader - Avoid Personal References/Contractions - Longer Sentences - for people of Higher Status
Put it Last - using the opening to prepare the audience
Conciseness
Organizational - Professional - Personal
20. What is the general Purpose of a Letter?
Examples of medium s of business communication
Main parts of a set of instructions
Recursive
Represent writer and topic formally to recipient. Correspondence with People Outside the your organization.
21. Formality Considerations
Your Name - Closing Statement such as Thanks - Regards in more formal messages
Cautiously i.e. BTW: by the way
Casual - Informal - or Formal
Revision of content - Organization - Formatting
22. Techniques for writing memos and emails are...
Main parts of a set of instructions
Characteristics of job-related writing
similar
Long Dashes
23. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations
Past Correspondence - Employees - Records - Warranties - Product Descriptions - Survey - Interviews
Characteristics of job-related writing
What do you want to say - Say It - Say it Better
Tone
24. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?
One-third
Outlining
Key draft questions
Revision of content - Organization - Formatting
25. What are three levels of Editing?
Revision - Editing - Proofreading
Recursive
Organizational - Professional - Personal
Long Dashes
26. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)
Get Feedback From Others!
It is integral in how your audience will receive and accept the information.
Four keys to effective writing
Conciseness - Clarity - Etiquette - Correctness
27. How do you begin the message?
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28. Goal and audience
Recursive
Main parts of instructions
Concrete Words
Things to think through when planning a website
29. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard
Eliminates phone tag - saves time - facilitates fast decisions - cheap - provides written record
Selecting the proper medium
Concrete Words
Characteristics of job-related writing
30. Concern policies and regulations found in employee handbooks and other internal corporate communications
Information the reader will want - put it first.
Procedures
Telegraphic Style
Organizational - Professional - Personal
31. Tell and show how to do something
Instructions
Past Correspondence - Employees - Records - Warranties - Product Descriptions - Survey - Interviews
Telegraphic Style
Concrete Words
32. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.
Slang; Colloquialisms - Contractions - Short Sentences - for close friends only
Casual - Informal - or Formal
Outlining
Represent writer and topic formally to recipient. Correspondence with People Outside the your organization.
33. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary
Coherent writing
Cliches
Buzz Words
Main parts of instructions
34. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'
Biased Language
Guidelines for successful group writing
It is integral in how your audience will receive and accept the information.
Idioms
35. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o
Cliches
Connotation
Ethics in Business Writing
Subordination
36. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.
Sentence Type
Past Correspondence - Employees - Records - Warranties - Product Descriptions - Survey - Interviews
Position
Buzz Words
37. Use Initialisms
Cautiously i.e. BTW: by the way
Long Dashes
Revision of content - Organization - Formatting
Active Voice
38. What are Cons of Email?
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39. Use to call attention to a particular word or statement --
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress
Long Dashes
Revision of content - Organization - Formatting
Represent writer and topic formally to recipient. Correspondence with People Outside the your organization.
40. To emphasize the performer of an action: make the performer the subject of the verb
Organizational - Professional - Personal
Sentence Type
Subordination
Active Voice
41. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.
Purpose - Format - Composition
Figures of Speech
Guidelines for effective business e-mail messages
Biased Language
42. Casual
Characteristics of job-related writing
Things to think through when planning a website
Connotation
Slang; Colloquialisms - Contractions - Short Sentences - for close friends only
43. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence
Sentence Type
Cut out nonessentials - Minimize references to Previous Communications
Long Dashes
Four keys to effective writing
44. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion
Main parts of a set of instructions
Sentence Type
Euphemismss
Strive for Concreteness - Vigor - Precision - Short sentences and paragraphs
45. Using words like 'most - much - very' with caution - wthout overdoing it.
'You Viewpoint'
Intensifiers
Denotaion
Gathering and Collecting Information - Analyzing and Organizing Information - Choosing the Form - Channel - and Format of the Message
46. What is the best advice for Drafting?
Direct Statements
Subordination
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress
Information needed for short report
47. Correctness
Write Correctly so others will not think you are stupid or lack credibility
Not Confidential - Doesn't Communicate Emotions - Tone of Voice - or Unspoken Communications - Can be Ignored or Delayed
Four keys to effective writing
Main parts of a set of instructions
48. What types of research is done in gathering information?
Procedures
similar
Past Correspondence - Employees - Records - Warranties - Product Descriptions - Survey - Interviews
Helps include all important information; Makes you more willing to revise
49. Formal
Position
Keep Distance between Writer and Reader - Avoid Personal References/Contractions - Longer Sentences - for people of Higher Status
Figures of Speech
Information the reader will want - put it first.
50. Audience's preferences - personal work style - how widely info needs to be distributed etc.
Affectation
Strive for Concreteness - Vigor - Precision - Short sentences and paragraphs
Selecting the proper medium
Main parts of a set of instructions