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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






2. Are these stages recursive or linear?






3. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






4. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






5. Steps to Successful Writing






6. What is format of most Memos?






7. How do you present information in long messages?






8. What is Direct Order?






9. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






10. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






11. General considerations with Email Messages






12. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






13. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






14. What techniques can be used for gathering information?






15. Honesty - attractive - carefully organized - concise accurate - current information - relevance






16. Why Avoid Perfectionism in Drafting?






17. How do you present information in message?






18. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.






19. What is Indirect Order?






20. Purpose - findings - conclusion - and recommendations






21. Purpose - problem - plan/solution - conclusion






22. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme






23. Using short and long sentences strategically






24. Correctness






25. Plan what you are going to say - polish what you wrote before you sent it - proofread everything

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26. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






27. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






28. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






29. Formal






30. What should you know about a Letter?






31. To emphasize the performer of an action: make the performer the subject of the verb






32. To set you apart from the others; show that you have customized your resume for that company/job opening






33. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






34. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






35. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed






36. E.g. 'most important'






37. Using words like 'most - much - very' with caution - wthout overdoing it.






38. Goal and audience






39. Audience's preferences - personal work style - how widely info needs to be distributed etc.






40. What is critical to a message's success?






41. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






42. Stages can also be summarized as...






43. What are Individual Contexts






44. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.






45. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






46. What is current emphasis on for a Letter?






47. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






48. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.






49. What is the general Purpose of a Letter?






50. When should email NOT be used?







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