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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Purpose - problem - plan/solution - conclusion






2. Informal






3. What is critical to a message's success?






4. Using short and long sentences strategically






5. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






6. Correctness






7. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed






8. Techniques for writing memos and emails are...






9. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






10. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






11. What is important in the Revising stage?






12. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






13. What are three levels of Editing?






14. General considerations with Email Messages






15. How is formatting important?






16. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






17. The ____________ of a word are its literal meanings - as defined in a dictionary.






18. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.






19. What is Direct Order?






20. How do you Plan the message?






21. Formal






22. What techniques can be used for gathering information?






23. Goal and audience






24. How do you present information in long messages?






25. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






26. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






27. Conciseness






28. What is the general Purpose of a Letter?






29. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






30. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






31. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






32. What is format of most Memos?






33. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






34. What is Indirect Order?






35. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.






36. What are Pros of Email?






37. When to use Instant Messaging?






38. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






39. How do you begin the message?

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40. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme






41. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






42. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






43. Sentences can vary in sentence length - word order - loose and periodic sentences






44. What is current emphasis on for a Letter?






45. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns






46. Concern policies and regulations found in employee handbooks and other internal corporate communications






47. Iitalics - bold type - underlining etc.






48. Audience's preferences - personal work style - how widely info needs to be distributed etc.






49. Etiquette






50. Are these stages recursive or linear?