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Test your basic knowledge |
The Business Writing Process
Start Test
Study First
Subjects
:
writing-skills
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Concern policies and regulations found in employee handbooks and other internal corporate communications
Eliminates phone tag - saves time - facilitates fast decisions - cheap - provides written record
Casual - Informal - or Formal
Procedures
Sentence Type
2. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence
Strive for Concreteness - Vigor - Precision - Short sentences and paragraphs
Sentence Type
Four keys to effective writing
Denotaion
3. General considerations with Email Messages
It is integral in how your audience will receive and accept the information.
Cautiously i.e. BTW: by the way
Conciseness - Clarity - Etiquette - Correctness
Emphasis
4. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.
Get Feedback From Others!
Euphemismss
Represent writer and topic formally to recipient. Correspondence with People Outside the your organization.
Instructions
5. How is formatting important?
Put it Last - using the opening to prepare the audience
It is integral in how your audience will receive and accept the information.
Cautiously i.e. BTW: by the way
Main parts of internal proposals
6. Iitalics - bold type - underlining etc.
Mechanical Devices
Position
Four keys to effective writing
NO offensive or abusive emails should be sent - and no upper case - as that is considered SCREAMING
7. To set you apart from the others; show that you have customized your resume for that company/job opening
Intensifiers
Goal of a letter of application
It is integral in how your audience will receive and accept the information.
Sentence Length
8. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.
Climatic Order
Long - Complicated - Requires Negotiation - Questions/Info need clarification/discussion - Info Confidential/Sensitive - Requires Security - Could be Misinterpreted - Emotionally Charged - Requires Tone of Voice - Sent to Avoid - Contains Sensitive I
Figures of Speech
Active Voice
9. Use Initialisms
Purpose - Format - Composition
What do you want to say - Say It - Say it Better
Cautiously i.e. BTW: by the way
Subordination
10. What are Pros of Email?
Intensifiers
Abstract words
Information the reader will want - put it first.
Eliminates phone tag - saves time - facilitates fast decisions - cheap - provides written record
11. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations
Connotation
Characteristics do employers like to see in a resume
Most Important Information First - and then Descending Order
Purpose - Format - Composition
12. What are three levels of Editing?
Coherent writing
Emphasis
Revision - Editing - Proofreading
Cliches
13. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations
Eliminates phone tag - saves time - facilitates fast decisions - cheap - provides written record
Characteristics of job-related writing
Wordiness
Strategy and Humanness
14. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo
Long - Complicated - Requires Negotiation - Questions/Info need clarification/discussion - Info Confidential/Sensitive - Requires Security - Could be Misinterpreted - Emotionally Charged - Requires Tone of Voice - Sent to Avoid - Contains Sensitive I
Guidelines for effective business e-mail messages
Write Correctly so others will not think you are stupid or lack credibility
Your audience is the best guide for What and How
15. Using short and long sentences strategically
Instructions
Eliminates phone tag - saves time - facilitates fast decisions - cheap - provides written record
It is integral in how your audience will receive and accept the information.
Sentence Length
16. Goal and audience
Things to think through when planning a website
Biased Language
Guidelines for effective business e-mail messages
Goal of a letter of application
17. What types of research is done in gathering information?
Figures of Speech
Cliches
Past Correspondence - Employees - Records - Warranties - Product Descriptions - Survey - Interviews
Organizational - Professional - Personal
18. Steps to Successful Writing
Four keys to effective writing
Preparation - Research - Organization - Writing - Revision
Casual - Informal - or Formal
Most Important Information First - and then Descending Order
19. Are these stages recursive or linear?
Recursive
Biased Language
'You Viewpoint'
Write Correctly so others will not think you are stupid or lack credibility
20. Purpose - findings - conclusion - and recommendations
Characteristics of job-related writing
Revision - Editing - Proofreading
Conciseness
Information needed for short report
21. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?
Recipient's Name and Introduce Yourself
Sentence Type
Garbled Sentences
Key draft questions
22. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed
Rules for writing instructions
It is integral in how your audience will receive and accept the information.
Concrete Words
Sentence Type
23. Using words like 'most - much - very' with caution - wthout overdoing it.
Sentence Length
Intensifiers
Get Feedback From Others!
Cliches
24. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.
Slang; Colloquialisms - Contractions - Short Sentences - for close friends only
Idioms
Main parts of internal proposals
Garbled Sentences
25. What is Indirect Order?
Affectation
Put it Last - using the opening to prepare the audience
Four keys to effective writing
Mechanical Devices
26. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)
Four keys to effective writing
Short report
Revision - Editing - Proofreading
Slang; Colloquialisms - Contractions - Short Sentences - for close friends only
27. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.
Position
Represent writer and topic formally to recipient. Correspondence with People Outside the your organization.
Not Confidential - Doesn't Communicate Emotions - Tone of Voice - or Unspoken Communications - Can be Ignored or Delayed
Guidelines for successful group writing
28. Casual
Telegraphic Style
Slang; Colloquialisms - Contractions - Short Sentences - for close friends only
Main parts of a set of instructions
Revision of content - Organization - Formatting
29. How do you know what to include in your message?
Guidelines for successful group writing
Your audience is the best guide for What and How
Revision - Editing - Proofreading
Connotation
30. What is format of most Memos?
Affectation
Date - To - From - Subject Headings
Information the reader will want - put it first.
Visualize Readers - Keep their interests in mind - List Pertinent Facts - Brainstorming - Diagrams
31. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem
Revision - Editing - Proofreading
Guidelines for successful group writing
Procedures
Climatic Order
32. What is important in the Revising stage?
Goal of a letter of application
Climatic Order
Get Feedback From Others!
Characteristics of job-related writing
33. Stages can also be summarized as...
Buzz Words
What do you want to say - Say It - Say it Better
Intensifiers
Telegraphic Style
34. What are Individual Contexts
Slang; Colloquialisms - Contractions - Short Sentences - for close friends only
Organizational - Professional - Personal
Put it Last - using the opening to prepare the audience
Purpose - Format - Composition
35. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'
Most Important Information First - and then Descending Order
Idioms
Key draft questions
Eliminates phone tag - saves time - facilitates fast decisions - cheap - provides written record
36. Listing the ideas or facts within a sentence in sequence from least to most important
Guidelines for successful group writing
similar
Climatic Order
Goal of a letter of application
37. Purpose - problem - plan/solution - conclusion
Business Writing Style
Main parts of internal proposals
Procedures
Eliminates phone tag - saves time - facilitates fast decisions - cheap - provides written record
38. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.
Rules for writing instructions
Purpose - Format - Composition
Instructions
Subordination
39. What are the activities in the planning stage?
Active Voice
Subordination
Gathering and Collecting Information - Analyzing and Organizing Information - Choosing the Form - Channel - and Format of the Message
Denotaion
40. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2
Four keys to effective writing
Attractive and Readable Format
Direct Statements
Buzz Words
41. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses
Abstract words
Date - To - From - Subject Headings
Slang; Colloquialisms - Contractions - Short Sentences - for close friends only
Cut out nonessentials - Minimize references to Previous Communications
42. What is current emphasis on for a Letter?
Put it Last - using the opening to prepare the audience
Strategy and Humanness
Your Name - Closing Statement such as Thanks - Regards in more formal messages
One-third
43. Repeating keywords and key phrases
Recursive
Keep Distance between Writer and Reader - Avoid Personal References/Contractions - Longer Sentences - for people of Higher Status
Repetition
Get Feedback From Others!
44. Conciseness
Conciseness - Clarity - Etiquette - Correctness
Affectation
NO offensive or abusive emails should be sent - and no upper case - as that is considered SCREAMING
Cut out nonessentials - Minimize references to Previous Communications
45. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.
Conciseness
Mechanical Devices
Helps include all important information; Makes you more willing to revise
Coherent writing
46. Plan what you are going to say - polish what you wrote before you sent it - proofread everything
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47. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns
Rules for writing instructions
Strive for Concreteness - Vigor - Precision - Short sentences and paragraphs
Wordiness
Guidelines for effective business e-mail messages
48. Correctness
NO offensive or abusive emails should be sent - and no upper case - as that is considered SCREAMING
Write Correctly so others will not think you are stupid or lack credibility
Purpose - Format - Composition
Affectation
49. How do you begin the message?
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50. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.
Outlining
Proper Conversation - Personal Pronouns/Contractions - Sentences are Short - Organized - Well Structured;
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress
One-third