Test your basic knowledge |

The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






2. How to end an email






3. What types of research is done in gathering information?






4. Use to call attention to a particular word or statement --






5. Purpose - problem - plan/solution - conclusion






6. What are Pros of Email?






7. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






8. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.






9. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






10. Repeating keywords and key phrases






11. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






12. Steps to Successful Writing






13. Honesty - attractive - carefully organized - concise accurate - current information - relevance






14. To set you apart from the others; show that you have customized your resume for that company/job opening






15. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






16. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






17. How much time should a student spend in each writing stage?






18. What are the activities in the planning stage?






19. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme






20. Use Initialisms






21. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed






22. What is a Memorandum?






23. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






24. Using short and long sentences strategically






25. Using words like 'most - much - very' with caution - wthout overdoing it.






26. How do you know what to include in your message?






27. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






28. What is format of most Memos?






29. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






30. Tell and show how to do something






31. How is formatting important?






32. Audience's preferences - personal work style - how widely info needs to be distributed etc.






33. General considerations with Email Messages






34. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.






35. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






36. What techniques can be used for gathering information?






37. How do you Plan the message?






38. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.






39. How do you present information in message?






40. What is Direct Order?






41. Correctness






42. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






43. To emphasize the performer of an action: make the performer the subject of the verb






44. Conciseness






45. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns






46. Iitalics - bold type - underlining etc.






47. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






48. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






49. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






50. When to use Instant Messaging?