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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What is current emphasis on for a Letter?






2. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






3. What are Individual Contexts






4. How do you present information in long messages?






5. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






6. Purpose - problem - plan/solution - conclusion






7. Iitalics - bold type - underlining etc.






8. What is the general Purpose of a Letter?






9. Use to call attention to a particular word or statement --






10. What types of research is done in gathering information?






11. What are three levels of Editing?






12. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






13. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






14. Steps to Successful Writing






15. How to end an email






16. Casual






17. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






18. The ____________ of a word are its literal meanings - as defined in a dictionary.






19. Sentences can vary in sentence length - word order - loose and periodic sentences






20. Use Initialisms






21. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






22. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






23. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






24. Listing the ideas or facts within a sentence in sequence from least to most important






25. What are three levels of Revision?






26. What is format of most Memos?






27. Tell and show how to do something






28. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.






29. Using words like 'most - much - very' with caution - wthout overdoing it.






30. What is Indirect Order?






31. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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32. General considerations with Email Messages






33. To emphasize the performer of an action: make the performer the subject of the verb






34. What are Pros of Email?






35. Formal






36. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






37. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






38. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






39. What techniques can be used for gathering information?






40. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






41. Are these stages recursive or linear?






42. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.






43. Goal and audience






44. How do you Plan the message?






45. What is critical to a message's success?






46. How do you know what to include in your message?






47. Honesty - attractive - carefully organized - concise accurate - current information - relevance






48. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






49. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






50. What should you know about a Letter?