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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.






2. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






3. Goal and audience






4. What should you know about a Letter?






5. What types of research is done in gathering information?






6. When to use Instant Messaging?






7. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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8. What is Indirect Order?






9. How is formatting important?






10. Purpose - problem - plan/solution - conclusion






11. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






12. What is Direct Order?






13. Use Initialisms






14. How do you present information in long messages?






15. Correctness






16. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






17. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






18. What is the best advice for Drafting?






19. What are the activities in the planning stage?






20. Clairty






21. What are Pros of Email?






22. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.






23. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.






24. Concern policies and regulations found in employee handbooks and other internal corporate communications






25. What is current emphasis on for a Letter?






26. What are Cons of Email?

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27. Honesty - attractive - carefully organized - concise accurate - current information - relevance






28. What is critical to a message's success?






29. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






30. Are these stages recursive or linear?






31. Sentences can vary in sentence length - word order - loose and periodic sentences






32. Using short and long sentences strategically






33. Informal






34. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






35. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






36. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






37. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






38. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






39. Etiquette






40. E.g. 'most important'






41. What are Individual Contexts






42. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.






43. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






44. Tell and show how to do something






45. Plan what you are going to say - polish what you wrote before you sent it - proofread everything

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46. What is the general Purpose of a Letter?






47. When should email NOT be used?






48. To emphasize the performer of an action: make the performer the subject of the verb






49. How do you begin the message?

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50. Conciseness