Test your basic knowledge |

The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






2. Audience's preferences - personal work style - how widely info needs to be distributed etc.






3. When to use Instant Messaging?






4. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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5. To set you apart from the others; show that you have customized your resume for that company/job opening






6. Formality Considerations






7. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






8. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






9. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






10. What are three levels of Editing?






11. Casual






12. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






13. Why Avoid Perfectionism in Drafting?






14. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.






15. What are three levels of Revision?






16. Stages can also be summarized as...






17. Using words like 'most - much - very' with caution - wthout overdoing it.






18. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






19. What are Pros of Email?






20. Use Initialisms






21. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






22. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






23. Honesty - attractive - carefully organized - concise accurate - current information - relevance






24. Listing the ideas or facts within a sentence in sequence from least to most important






25. Tell and show how to do something






26. What is format of most Memos?






27. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






28. What are the activities in the planning stage?






29. Conciseness






30. Are these stages recursive or linear?






31. What is current emphasis on for a Letter?






32. Purpose - findings - conclusion - and recommendations






33. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






34. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed






35. Clairty






36. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






37. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.






38. The ____________ of a word are its literal meanings - as defined in a dictionary.






39. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






40. Formal






41. Informal






42. Repeating keywords and key phrases






43. What are Individual Contexts






44. Techniques for writing memos and emails are...






45. What types of research is done in gathering information?






46. Use to call attention to a particular word or statement --






47. How do you present information in long messages?






48. What is important in the Revising stage?






49. What is Direct Order?






50. Goal and audience