SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
The Business Writing Process
Start Test
Study First
Subjects
:
writing-skills
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary
Four keys to effective writing
Main parts of instructions
Three P's for success in writing a memo
Conciseness - Clarity - Etiquette - Correctness
2. How much time should a student spend in each writing stage?
Conciseness - Clarity - Etiquette - Correctness
Strategy and Humanness
One-third
Internal Letters. Sometimes classified as Reports
3. Casual
Biased Language
Most Important Information First - and then Descending Order
Slang; Colloquialisms - Contractions - Short Sentences - for close friends only
What do you want to say - Say It - Say it Better
4. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y
Warning
: Invalid argument supplied for foreach() in
/var/www/html/basicversity.com/show_quiz.php
on line
183
5. Purpose - problem - plan/solution - conclusion
Main parts of internal proposals
Revision - Editing - Proofreading
Intensifiers
Proper Conversation - Personal Pronouns/Contractions - Sentences are Short - Organized - Well Structured;
6. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)
Organizational - Professional - Personal
Strive for Concreteness - Vigor - Precision - Short sentences and paragraphs
Outlining
Four keys to effective writing
7. Honesty - attractive - carefully organized - concise accurate - current information - relevance
Buzz Words
similar
Characteristics do employers like to see in a resume
Guidelines for effective business e-mail messages
8. What is current emphasis on for a Letter?
Information needed for short report
Represent writer and topic formally to recipient. Correspondence with People Outside the your organization.
Strategy and Humanness
Conciseness - Clarity - Etiquette - Correctness
9. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.
Coherent writing
Conciseness
Position
Characteristics of job-related writing
10. Stages can also be summarized as...
Date - To - From - Subject Headings
Wordiness
Climatic Order
What do you want to say - Say It - Say it Better
11. What are the activities in the planning stage?
Sentence Variety
Gathering and Collecting Information - Analyzing and Organizing Information - Choosing the Form - Channel - and Format of the Message
Cliches
Procedures
12. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.
Outlining
similar
Keep Distance between Writer and Reader - Avoid Personal References/Contractions - Longer Sentences - for people of Higher Status
Three P's for success in writing a memo
13. What are Cons of Email?
Warning
: Invalid argument supplied for foreach() in
/var/www/html/basicversity.com/show_quiz.php
on line
183
14. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme
Affectation
Recursive
Emphasis
Things to think through when planning a website
15. What is format of most Memos?
Organizational - Professional - Personal
Active Voice
Date - To - From - Subject Headings
similar
16. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2
Tone
Use Direct Pattern if positive - Use Indirect Pattern if neutral or negative; State Objective - ALWAYS Consider Audience and Purpose
Telegraphic Style
Buzz Words
17. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.
Biased Language
Main parts of instructions
Past Correspondence - Employees - Records - Warranties - Product Descriptions - Survey - Interviews
Instructions
18. To set you apart from the others; show that you have customized your resume for that company/job opening
Conciseness - Clarity - Etiquette - Correctness
Your Name - Closing Statement such as Thanks - Regards in more formal messages
Goal of a letter of application
Long Dashes
19. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations
Tone
Short report
Stress Brevity - uses abbreviations - Convey ideas completely - minimal need for response - Telephone message - but in writing.
Key draft questions
20. Conciseness
Sentence Variety
What do you want to say - Say It - Say it Better
Cut out nonessentials - Minimize references to Previous Communications
Past Correspondence - Employees - Records - Warranties - Product Descriptions - Survey - Interviews
21. How do you begin the message?
Warning
: Invalid argument supplied for foreach() in
/var/www/html/basicversity.com/show_quiz.php
on line
183
22. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.
Climatic Order
Attractive and Readable Format
Not Confidential - Doesn't Communicate Emotions - Tone of Voice - or Unspoken Communications - Can be Ignored or Delayed
Subordination
23. How to end an email
Long - Complicated - Requires Negotiation - Questions/Info need clarification/discussion - Info Confidential/Sensitive - Requires Security - Could be Misinterpreted - Emotionally Charged - Requires Tone of Voice - Sent to Avoid - Contains Sensitive I
Your Name - Closing Statement such as Thanks - Regards in more formal messages
Main parts of instructions
Guidelines for effective business e-mail messages
24. Formality Considerations
Connotation
Casual - Informal - or Formal
Visualize Readers - Keep their interests in mind - List Pertinent Facts - Brainstorming - Diagrams
Not Confidential - Doesn't Communicate Emotions - Tone of Voice - or Unspoken Communications - Can be Ignored or Delayed
25. Listing the ideas or facts within a sentence in sequence from least to most important
Recipient's Name and Introduce Yourself
Your Name - Closing Statement such as Thanks - Regards in more formal messages
Climatic Order
Internal Letters. Sometimes classified as Reports
26. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations
Connotation
Information the reader will want - put it first.
Long Dashes
Ethics in Business Writing
27. Informal
Guidelines for effective business e-mail messages
Proper Conversation - Personal Pronouns/Contractions - Sentences are Short - Organized - Well Structured;
Examples of medium s of business communication
Information needed for short report
28. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'
Idioms
Organizational - Professional - Personal
Subordination
Three P's for success in writing a memo
29. General considerations with Email Messages
Conciseness - Clarity - Etiquette - Correctness
Your audience is the best guide for What and How
Ethics in Business Writing
Examples of medium s of business communication
30. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses
One-third
Your audience is the best guide for What and How
Abstract words
Climatic Order
31. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns
Abstract words
Selecting the proper medium
Wordiness
Casual - Informal - or Formal
32. Using short and long sentences strategically
Connotation
Sentence Length
Write Correctly so others will not think you are stupid or lack credibility
Characteristics of job-related writing
33. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed
Sentence Length
Rules for writing instructions
Figures of Speech
Wordiness
34. Use Initialisms
Past Correspondence - Employees - Records - Warranties - Product Descriptions - Survey - Interviews
Cautiously i.e. BTW: by the way
Biased Language
Recipient's Name and Introduce Yourself
35. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy
Stress Brevity - uses abbreviations - Convey ideas completely - minimal need for response - Telephone message - but in writing.
Business Writing Style
Active Voice
Information needed for short report
36. How do you know what to include in your message?
Repetition
Sentence Type
Your audience is the best guide for What and How
Date - To - From - Subject Headings
37. Etiquette
Strive for Concreteness - Vigor - Precision - Short sentences and paragraphs
Ethics in Business Writing
Coherent writing
NO offensive or abusive emails should be sent - and no upper case - as that is considered SCREAMING
38. E.g. 'most important'
Selecting the proper medium
Direct Statements
Coherent writing
Main parts of internal proposals
39. Purpose - findings - conclusion - and recommendations
Information needed for short report
Your Name - Closing Statement such as Thanks - Regards in more formal messages
Recipient's Name and Introduce Yourself
Past Correspondence - Employees - Records - Warranties - Product Descriptions - Survey - Interviews
40. What is the best advice for Drafting?
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress
Characteristics of job-related writing
Subordination
Tone
41. Formal
Keep Distance between Writer and Reader - Avoid Personal References/Contractions - Longer Sentences - for people of Higher Status
Subordination
Idioms
Things to think through when planning a website
42. Clairty
Tone
Strive for Concreteness - Vigor - Precision - Short sentences and paragraphs
Procedures
Casual - Informal - or Formal
43. The ____________ of a word are its literal meanings - as defined in a dictionary.
Stress Brevity - uses abbreviations - Convey ideas completely - minimal need for response - Telephone message - but in writing.
Purpose - Format - Composition
Sentence Variety
Denotaion
44. What are three levels of Revision?
Telegraphic Style
Tone
Revision of content - Organization - Formatting
Idioms
45. How is formatting important?
Revision of content - Organization - Formatting
It is integral in how your audience will receive and accept the information.
Characteristics of job-related writing
Put it Last - using the opening to prepare the audience
46. Plan what you are going to say - polish what you wrote before you sent it - proofread everything
Warning
: Invalid argument supplied for foreach() in
/var/www/html/basicversity.com/show_quiz.php
on line
183
47. What are Pros of Email?
Write Correctly so others will not think you are stupid or lack credibility
Emphasis
Eliminates phone tag - saves time - facilitates fast decisions - cheap - provides written record
Recursive
48. Tell and show how to do something
Revision of content - Organization - Formatting
Eliminates phone tag - saves time - facilitates fast decisions - cheap - provides written record
Idioms
Instructions
49. What are three levels of Editing?
Conciseness
Revision - Editing - Proofreading
Sentence Length
Represent writer and topic formally to recipient. Correspondence with People Outside the your organization.
50. Use to call attention to a particular word or statement --
Proper Conversation - Personal Pronouns/Contractions - Sentences are Short - Organized - Well Structured;
Characteristics of job-related writing
Long Dashes
Figures of Speech