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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. General considerations with Email Messages






2. Stages can also be summarized as...






3. Conciseness






4. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






5. Audience's preferences - personal work style - how widely info needs to be distributed etc.






6. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






7. Formality Considerations






8. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






9. How do you present information in long messages?






10. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






11. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






12. How much time should a student spend in each writing stage?






13. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






14. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.






15. Steps to Successful Writing






16. Casual






17. What is critical to a message's success?






18. Listing the ideas or facts within a sentence in sequence from least to most important






19. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






20. Clairty






21. What is format of most Memos?






22. What are Individual Contexts






23. What types of research is done in gathering information?






24. Goal and audience






25. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.






26. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






27. Iitalics - bold type - underlining etc.






28. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






29. To emphasize the performer of an action: make the performer the subject of the verb






30. How is formatting important?






31. How do you Plan the message?






32. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






33. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






34. Formal






35. Using words like 'most - much - very' with caution - wthout overdoing it.






36. Concern policies and regulations found in employee handbooks and other internal corporate communications






37. The ____________ of a word are its literal meanings - as defined in a dictionary.






38. What are three levels of Revision?






39. What are Cons of Email?

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40. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






41. What is Direct Order?






42. What techniques can be used for gathering information?






43. Correctness






44. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns






45. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






46. How do you present information in message?






47. Techniques for writing memos and emails are...






48. Why Avoid Perfectionism in Drafting?






49. Purpose - problem - plan/solution - conclusion






50. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'