Test your basic knowledge |

The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What is critical to a message's success?






2. To emphasize the performer of an action: make the performer the subject of the verb






3. When should email NOT be used?






4. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






5. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






6. How do you Plan the message?






7. How do you present information in message?






8. Etiquette






9. What is Direct Order?






10. What is Indirect Order?






11. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






12. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






13. Honesty - attractive - carefully organized - concise accurate - current information - relevance






14. Plan what you are going to say - polish what you wrote before you sent it - proofread everything

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15. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed






16. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






17. What is format of most Memos?






18. When to use Instant Messaging?






19. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






20. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






21. Formal






22. What are Individual Contexts






23. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






24. How is formatting important?






25. Conciseness






26. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






27. Tell and show how to do something






28. Casual






29. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






30. Use Initialisms






31. E.g. 'most important'






32. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






33. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.






34. Use to call attention to a particular word or statement --






35. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






36. What is current emphasis on for a Letter?






37. Purpose - problem - plan/solution - conclusion






38. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






39. Using words like 'most - much - very' with caution - wthout overdoing it.






40. Are these stages recursive or linear?






41. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






42. Listing the ideas or facts within a sentence in sequence from least to most important






43. Stages can also be summarized as...






44. The ____________ of a word are its literal meanings - as defined in a dictionary.






45. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






46. Concern policies and regulations found in employee handbooks and other internal corporate communications






47. Sentences can vary in sentence length - word order - loose and periodic sentences






48. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






49. Steps to Successful Writing






50. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme