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Test your basic knowledge |
The Business Writing Process
Start Test
Study First
Subjects
:
writing-skills
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Tell and show how to do something
Denotaion
Use Direct Pattern if positive - Use Indirect Pattern if neutral or negative; State Objective - ALWAYS Consider Audience and Purpose
Business Writing Style
Instructions
2. What is current emphasis on for a Letter?
One-third
Strategy and Humanness
Write Correctly so others will not think you are stupid or lack credibility
Strive for Concreteness - Vigor - Precision - Short sentences and paragraphs
3. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'
Idioms
Tone
Long Dashes
Write Correctly so others will not think you are stupid or lack credibility
4. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.
Affectation
Outlining
Telegraphic Style
One-third
5. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme
Visualize Readers - Keep their interests in mind - List Pertinent Facts - Brainstorming - Diagrams
Emphasis
Eliminates phone tag - saves time - facilitates fast decisions - cheap - provides written record
One-third
6. What is Direct Order?
Information the reader will want - put it first.
Use Direct Pattern if positive - Use Indirect Pattern if neutral or negative; State Objective - ALWAYS Consider Audience and Purpose
Main parts of instructions
Preparation - Research - Organization - Writing - Revision
7. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo
Revision of content - Organization - Formatting
NO offensive or abusive emails should be sent - and no upper case - as that is considered SCREAMING
Guidelines for effective business e-mail messages
Get Feedback From Others!
8. Steps to Successful Writing
similar
Preparation - Research - Organization - Writing - Revision
Represent writer and topic formally to recipient. Correspondence with People Outside the your organization.
Cliches
9. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence
Sentence Type
Subordination
Concrete Words
Main parts of internal proposals
10. Audience's preferences - personal work style - how widely info needs to be distributed etc.
NO offensive or abusive emails should be sent - and no upper case - as that is considered SCREAMING
Selecting the proper medium
Goal of a letter of application
Sentence Type
11. Etiquette
NO offensive or abusive emails should be sent - and no upper case - as that is considered SCREAMING
Long Dashes
Affectation
'You Viewpoint'
12. What are three levels of Revision?
Selecting the proper medium
Purpose - Format - Composition
Revision of content - Organization - Formatting
Casual - Informal - or Formal
13. To emphasize the performer of an action: make the performer the subject of the verb
Active Voice
Ethics in Business Writing
Represent writer and topic formally to recipient. Correspondence with People Outside the your organization.
Intensifiers
14. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard
Concrete Words
Guidelines for effective business e-mail messages
Conciseness
Internal Letters. Sometimes classified as Reports
15. When to use Instant Messaging?
Coherent writing
It is integral in how your audience will receive and accept the information.
Stress Brevity - uses abbreviations - Convey ideas completely - minimal need for response - Telephone message - but in writing.
Define the Problem - Consider the Audience and their Individual Contexts - Consider your own Contexts - Best Way to Achieve message;
16. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'
Abstract words
Selecting the proper medium
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress
Telegraphic Style
17. Informal
Casual - Informal - or Formal
Proper Conversation - Personal Pronouns/Contractions - Sentences are Short - Organized - Well Structured;
Sentence Type
Main parts of a set of instructions
18. Concern policies and regulations found in employee handbooks and other internal corporate communications
Procedures
Garbled Sentences
Write Correctly so others will not think you are stupid or lack credibility
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress
19. What is critical to a message's success?
Goal of a letter of application
Denotaion
Attractive and Readable Format
Subordination
20. Purpose - findings - conclusion - and recommendations
Recipient's Name and Introduce Yourself
Things to think through when planning a website
Mechanical Devices
Information needed for short report
21. What should you know about a Letter?
Characteristics of job-related writing
Recipient's Name and Introduce Yourself
Purpose - Format - Composition
similar
22. The ____________ of a word are its literal meanings - as defined in a dictionary.
Outlining
Denotaion
Coherent writing
Gathering and Collecting Information - Analyzing and Organizing Information - Choosing the Form - Channel - and Format of the Message
23. To set you apart from the others; show that you have customized your resume for that company/job opening
Goal of a letter of application
Mechanical Devices
NO offensive or abusive emails should be sent - and no upper case - as that is considered SCREAMING
Get Feedback From Others!
24. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y
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25. What is the best advice for Drafting?
Position
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress
Subordination
Recursive
26. How do you present information in long messages?
Selecting the proper medium
Use Direct Pattern if positive - Use Indirect Pattern if neutral or negative; State Objective - ALWAYS Consider Audience and Purpose
Attractive and Readable Format
It is integral in how your audience will receive and accept the information.
27. Are these stages recursive or linear?
Key draft questions
Position
Recursive
Euphemismss
28. How do you Plan the message?
Recipient's Name and Introduce Yourself
Strive for Concreteness - Vigor - Precision - Short sentences and paragraphs
Mechanical Devices
Define the Problem - Consider the Audience and their Individual Contexts - Consider your own Contexts - Best Way to Achieve message;
29. Purpose - problem - plan/solution - conclusion
Main parts of instructions
Key draft questions
Main parts of internal proposals
Most Important Information First - and then Descending Order
30. What is important in the Revising stage?
Rules for writing instructions
Characteristics of job-related writing
Get Feedback From Others!
similar
31. General considerations with Email Messages
Put it Last - using the opening to prepare the audience
Rules for writing instructions
Conciseness - Clarity - Etiquette - Correctness
Sentence Variety
32. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.
Slang; Colloquialisms - Contractions - Short Sentences - for close friends only
Coherent writing
Outlining
Casual - Informal - or Formal
33. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion
Garbled Sentences
Main parts of a set of instructions
Conciseness - Clarity - Etiquette - Correctness
Recursive
34. Use Initialisms
Cautiously i.e. BTW: by the way
Long Dashes
Visualize Readers - Keep their interests in mind - List Pertinent Facts - Brainstorming - Diagrams
'You Viewpoint'
35. What is a Memorandum?
Your Name - Closing Statement such as Thanks - Regards in more formal messages
Buzz Words
One-third
Internal Letters. Sometimes classified as Reports
36. What are three levels of Editing?
Your Name - Closing Statement such as Thanks - Regards in more formal messages
Revision - Editing - Proofreading
Affectation
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress
37. What is Indirect Order?
Wordiness
Put it Last - using the opening to prepare the audience
Goal of a letter of application
Idioms
38. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations
Use Direct Pattern if positive - Use Indirect Pattern if neutral or negative; State Objective - ALWAYS Consider Audience and Purpose
Short report
Telegraphic Style
Keep Distance between Writer and Reader - Avoid Personal References/Contractions - Longer Sentences - for people of Higher Status
39. Using words like 'most - much - very' with caution - wthout overdoing it.
Connotation
Affectation
Intensifiers
Figures of Speech
40. Use to call attention to a particular word or statement --
Proper Conversation - Personal Pronouns/Contractions - Sentences are Short - Organized - Well Structured;
Long Dashes
Past Correspondence - Employees - Records - Warranties - Product Descriptions - Survey - Interviews
Recursive
41. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?
Key draft questions
Strive for Concreteness - Vigor - Precision - Short sentences and paragraphs
Revision of content - Organization - Formatting
Your audience is the best guide for What and How
42. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations
Characteristics of job-related writing
NO offensive or abusive emails should be sent - and no upper case - as that is considered SCREAMING
Guidelines for successful group writing
Sentence Type
43. Honesty - attractive - carefully organized - concise accurate - current information - relevance
Recipient's Name and Introduce Yourself
Characteristics do employers like to see in a resume
Most Important Information First - and then Descending Order
Not Confidential - Doesn't Communicate Emotions - Tone of Voice - or Unspoken Communications - Can be Ignored or Delayed
44. Techniques for writing memos and emails are...
Main parts of internal proposals
Outlining
Information needed for short report
similar
45. What is the general Purpose of a Letter?
Slang; Colloquialisms - Contractions - Short Sentences - for close friends only
Get Feedback From Others!
Represent writer and topic formally to recipient. Correspondence with People Outside the your organization.
Main parts of a set of instructions
46. Repeating keywords and key phrases
Coherent writing
Your Name - Closing Statement such as Thanks - Regards in more formal messages
Repetition
Past Correspondence - Employees - Records - Warranties - Product Descriptions - Survey - Interviews
47. E.g. 'most important'
Direct Statements
It is integral in how your audience will receive and accept the information.
Cut out nonessentials - Minimize references to Previous Communications
Cautiously i.e. BTW: by the way
48. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.
Figures of Speech
Helps include all important information; Makes you more willing to revise
Represent writer and topic formally to recipient. Correspondence with People Outside the your organization.
Wordiness
49. Formality Considerations
Cut out nonessentials - Minimize references to Previous Communications
Casual - Informal - or Formal
Garbled Sentences
Repetition
50. What techniques can be used for gathering information?
Selecting the proper medium
Position
Idioms
Visualize Readers - Keep their interests in mind - List Pertinent Facts - Brainstorming - Diagrams
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