Test your basic knowledge |

The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Plan what you are going to say - polish what you wrote before you sent it - proofread everything

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2. Purpose - findings - conclusion - and recommendations






3. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






4. Iitalics - bold type - underlining etc.






5. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






6. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






7. What types of research is done in gathering information?






8. How do you present information in message?






9. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






10. Are these stages recursive or linear?






11. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






12. What is format of most Memos?






13. What is critical to a message's success?






14. How do you begin the message?

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15. What are the activities in the planning stage?






16. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.






17. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.






18. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.






19. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






20. What are Cons of Email?

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21. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






22. Formality Considerations






23. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






24. Repeating keywords and key phrases






25. Concern policies and regulations found in employee handbooks and other internal corporate communications






26. Steps to Successful Writing






27. How much time should a student spend in each writing stage?






28. To set you apart from the others; show that you have customized your resume for that company/job opening






29. Listing the ideas or facts within a sentence in sequence from least to most important






30. Honesty - attractive - carefully organized - concise accurate - current information - relevance






31. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






32. How to end an email






33. Why Avoid Perfectionism in Drafting?






34. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






35. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






36. Goal and audience






37. E.g. 'most important'






38. What techniques can be used for gathering information?






39. Stages can also be summarized as...






40. Use Initialisms






41. What is the best advice for Drafting?






42. Using words like 'most - much - very' with caution - wthout overdoing it.






43. Correctness






44. Casual






45. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






46. What is current emphasis on for a Letter?






47. What is the general Purpose of a Letter?






48. Audience's preferences - personal work style - how widely info needs to be distributed etc.






49. When to use Instant Messaging?






50. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -