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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Correctness






2. What is format of most Memos?






3. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






4. How do you Plan the message?






5. To emphasize the performer of an action: make the performer the subject of the verb






6. Use to call attention to a particular word or statement --






7. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






8. How much time should a student spend in each writing stage?






9. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






10. To set you apart from the others; show that you have customized your resume for that company/job opening






11. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






12. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






13. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.






14. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






15. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






16. Iitalics - bold type - underlining etc.






17. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






18. What are Pros of Email?






19. Why Avoid Perfectionism in Drafting?






20. Formal






21. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






22. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns






23. General considerations with Email Messages






24. Are these stages recursive or linear?






25. What is the general Purpose of a Letter?






26. Repeating keywords and key phrases






27. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






28. Sentences can vary in sentence length - word order - loose and periodic sentences






29. What is Direct Order?






30. Use Initialisms






31. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.






32. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






33. What are three levels of Revision?






34. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






35. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






36. What is the best advice for Drafting?






37. What is important in the Revising stage?






38. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.






39. When to use Instant Messaging?






40. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y


41. Using short and long sentences strategically






42. What techniques can be used for gathering information?






43. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






44. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






45. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.






46. When should email NOT be used?






47. What should you know about a Letter?






48. Conciseness






49. How do you begin the message?


50. Etiquette