Test your basic knowledge |

The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Concern policies and regulations found in employee handbooks and other internal corporate communications






2. What is a Memorandum?






3. Use Initialisms






4. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






5. Using words like 'most - much - very' with caution - wthout overdoing it.






6. Casual






7. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






8. What is the general Purpose of a Letter?






9. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






10. General considerations with Email Messages






11. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






12. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.






13. Etiquette






14. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y


15. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






16. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






17. Purpose - findings - conclusion - and recommendations






18. How to end an email






19. Honesty - attractive - carefully organized - concise accurate - current information - relevance






20. How is formatting important?






21. E.g. 'most important'






22. What is critical to a message's success?






23. What are three levels of Editing?






24. Are these stages recursive or linear?






25. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






26. How do you Plan the message?






27. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.






28. What is Indirect Order?






29. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






30. Plan what you are going to say - polish what you wrote before you sent it - proofread everything


31. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






32. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






33. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






34. How do you begin the message?


35. Repeating keywords and key phrases






36. How do you present information in long messages?






37. What is important in the Revising stage?






38. What types of research is done in gathering information?






39. How much time should a student spend in each writing stage?






40. When to use Instant Messaging?






41. Conciseness






42. What is Direct Order?






43. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






44. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






45. Steps to Successful Writing






46. What should you know about a Letter?






47. What are the activities in the planning stage?






48. Iitalics - bold type - underlining etc.






49. Stages can also be summarized as...






50. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.