Test your basic knowledge |

The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. How is formatting important?






2. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






3. Iitalics - bold type - underlining etc.






4. Using words like 'most - much - very' with caution - wthout overdoing it.






5. What is a Memorandum?






6. What are Pros of Email?






7. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






8. How do you Plan the message?






9. What is Direct Order?






10. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.






11. The ____________ of a word are its literal meanings - as defined in a dictionary.






12. What are Cons of Email?


13. Use to call attention to a particular word or statement --






14. Etiquette






15. Formality Considerations






16. Repeating keywords and key phrases






17. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






18. Stages can also be summarized as...






19. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






20. Informal






21. Correctness






22. What is the general Purpose of a Letter?






23. Tell and show how to do something






24. Why Avoid Perfectionism in Drafting?






25. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






26. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






27. General considerations with Email Messages






28. What is the best advice for Drafting?






29. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






30. What is Indirect Order?






31. Steps to Successful Writing






32. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.






33. Use Initialisms






34. Conciseness






35. Casual






36. What is format of most Memos?






37. What are three levels of Editing?






38. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






39. What techniques can be used for gathering information?






40. What is current emphasis on for a Letter?






41. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






42. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






43. How do you begin the message?


44. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






45. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






46. Purpose - problem - plan/solution - conclusion






47. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






48. Techniques for writing memos and emails are...






49. Using short and long sentences strategically






50. Honesty - attractive - carefully organized - concise accurate - current information - relevance