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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






2. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






3. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






4. Why Avoid Perfectionism in Drafting?






5. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






6. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






7. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






8. Goal and audience






9. To set you apart from the others; show that you have customized your resume for that company/job opening






10. What is the best advice for Drafting?






11. What types of research is done in gathering information?






12. How do you present information in message?






13. What is Direct Order?






14. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






15. Purpose - findings - conclusion - and recommendations






16. Conciseness






17. Honesty - attractive - carefully organized - concise accurate - current information - relevance






18. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






19. What should you know about a Letter?






20. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.






21. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






22. When to use Instant Messaging?






23. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






24. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






25. Etiquette






26. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






27. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






28. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






29. What is important in the Revising stage?






30. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






31. General considerations with Email Messages






32. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






33. Stages can also be summarized as...






34. Use Initialisms






35. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






36. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






37. How do you present information in long messages?






38. How do you begin the message?

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39. Purpose - problem - plan/solution - conclusion






40. What is format of most Memos?






41. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.






42. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






43. What is current emphasis on for a Letter?






44. How do you Plan the message?






45. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme






46. How is formatting important?






47. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






48. Correctness






49. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.






50. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.







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