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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What is the general Purpose of a Letter?






2. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.






3. General considerations with Email Messages






4. Sentences can vary in sentence length - word order - loose and periodic sentences






5. How is formatting important?






6. Informal






7. When to use Instant Messaging?






8. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






9. Tell and show how to do something






10. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






11. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.






12. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






13. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns






14. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






15. Casual






16. E.g. 'most important'






17. What are Pros of Email?






18. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






19. What is current emphasis on for a Letter?






20. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






21. Steps to Successful Writing






22. What are Cons of Email?

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23. What is Direct Order?






24. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






25. Goal and audience






26. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






27. What types of research is done in gathering information?






28. Honesty - attractive - carefully organized - concise accurate - current information - relevance






29. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme






30. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






31. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






32. Why Avoid Perfectionism in Drafting?






33. Use to call attention to a particular word or statement --






34. What are three levels of Editing?






35. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






36. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






37. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






38. Etiquette






39. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






40. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






41. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.






42. Purpose - findings - conclusion - and recommendations






43. The ____________ of a word are its literal meanings - as defined in a dictionary.






44. What are Individual Contexts






45. What is the best advice for Drafting?






46. Use Initialisms






47. Iitalics - bold type - underlining etc.






48. Formality Considerations






49. Plan what you are going to say - polish what you wrote before you sent it - proofread everything

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50. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.







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