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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Tell and show how to do something






2. What is current emphasis on for a Letter?






3. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






4. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






5. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme






6. What is Direct Order?






7. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






8. Steps to Successful Writing






9. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






10. Audience's preferences - personal work style - how widely info needs to be distributed etc.






11. Etiquette






12. What are three levels of Revision?






13. To emphasize the performer of an action: make the performer the subject of the verb






14. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






15. When to use Instant Messaging?






16. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






17. Informal






18. Concern policies and regulations found in employee handbooks and other internal corporate communications






19. What is critical to a message's success?






20. Purpose - findings - conclusion - and recommendations






21. What should you know about a Letter?






22. The ____________ of a word are its literal meanings - as defined in a dictionary.






23. To set you apart from the others; show that you have customized your resume for that company/job opening






24. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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25. What is the best advice for Drafting?






26. How do you present information in long messages?






27. Are these stages recursive or linear?






28. How do you Plan the message?






29. Purpose - problem - plan/solution - conclusion






30. What is important in the Revising stage?






31. General considerations with Email Messages






32. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.






33. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






34. Use Initialisms






35. What is a Memorandum?






36. What are three levels of Editing?






37. What is Indirect Order?






38. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






39. Using words like 'most - much - very' with caution - wthout overdoing it.






40. Use to call attention to a particular word or statement --






41. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






42. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






43. Honesty - attractive - carefully organized - concise accurate - current information - relevance






44. Techniques for writing memos and emails are...






45. What is the general Purpose of a Letter?






46. Repeating keywords and key phrases






47. E.g. 'most important'






48. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






49. Formality Considerations






50. What techniques can be used for gathering information?







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