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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What are the activities in the planning stage?






2. Correctness






3. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






4. Sentences can vary in sentence length - word order - loose and periodic sentences






5. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme






6. What are three levels of Revision?






7. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






8. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






9. Formality Considerations






10. What is the general Purpose of a Letter?






11. Goal and audience






12. What is current emphasis on for a Letter?






13. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






14. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






15. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






16. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






17. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






18. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






19. Are these stages recursive or linear?






20. How do you know what to include in your message?






21. Clairty






22. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






23. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






24. What are three levels of Editing?






25. What techniques can be used for gathering information?






26. What is Direct Order?






27. What is a Memorandum?






28. Steps to Successful Writing






29. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.






30. How do you Plan the message?






31. When to use Instant Messaging?






32. What types of research is done in gathering information?






33. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






34. Why Avoid Perfectionism in Drafting?






35. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.






36. Listing the ideas or facts within a sentence in sequence from least to most important






37. Repeating keywords and key phrases






38. When should email NOT be used?






39. How do you begin the message?

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40. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.






41. Informal






42. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






43. Audience's preferences - personal work style - how widely info needs to be distributed etc.






44. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






45. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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46. What are Individual Contexts






47. The ____________ of a word are its literal meanings - as defined in a dictionary.






48. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.






49. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






50. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.