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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What is Direct Order?






2. Casual






3. What is format of most Memos?






4. Use to call attention to a particular word or statement --






5. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






6. How do you know what to include in your message?






7. How do you present information in message?






8. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.






9. How is formatting important?






10. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






11. What techniques can be used for gathering information?






12. Iitalics - bold type - underlining etc.






13. What is critical to a message's success?






14. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






15. Goal and audience






16. What types of research is done in gathering information?






17. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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18. To set you apart from the others; show that you have customized your resume for that company/job opening






19. What are three levels of Revision?






20. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






21. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






22. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






23. What are Individual Contexts






24. Plan what you are going to say - polish what you wrote before you sent it - proofread everything

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25. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






26. Concern policies and regulations found in employee handbooks and other internal corporate communications






27. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






28. Stages can also be summarized as...






29. Honesty - attractive - carefully organized - concise accurate - current information - relevance






30. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.






31. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






32. Using words like 'most - much - very' with caution - wthout overdoing it.






33. How do you begin the message?

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34. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.






35. How do you Plan the message?






36. Repeating keywords and key phrases






37. Audience's preferences - personal work style - how widely info needs to be distributed etc.






38. What is current emphasis on for a Letter?






39. E.g. 'most important'






40. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






41. Correctness






42. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






43. What is a Memorandum?






44. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






45. Etiquette






46. To emphasize the performer of an action: make the performer the subject of the verb






47. What is the general Purpose of a Letter?






48. What are three levels of Editing?






49. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






50. Formal