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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. To emphasize the performer of an action: make the performer the subject of the verb






2. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






3. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






4. How do you Plan the message?






5. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.






6. Conciseness






7. What techniques can be used for gathering information?






8. Clairty






9. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






10. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.






11. When to use Instant Messaging?






12. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






13. What is the general Purpose of a Letter?






14. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






15. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






16. Iitalics - bold type - underlining etc.






17. What is critical to a message's success?






18. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






19. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






20. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






21. What are three levels of Editing?






22. What is important in the Revising stage?






23. How much time should a student spend in each writing stage?






24. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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25. Correctness






26. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






27. How do you present information in message?






28. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






29. Etiquette






30. What is Direct Order?






31. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






32. What should you know about a Letter?






33. General considerations with Email Messages






34. To set you apart from the others; show that you have customized your resume for that company/job opening






35. Purpose - problem - plan/solution - conclusion






36. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns






37. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed






38. Using short and long sentences strategically






39. Are these stages recursive or linear?






40. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme






41. How to end an email






42. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






43. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






44. E.g. 'most important'






45. Use to call attention to a particular word or statement --






46. Formality Considerations






47. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






48. When should email NOT be used?






49. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






50. How do you begin the message?

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