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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Repeating keywords and key phrases






2. Audience's preferences - personal work style - how widely info needs to be distributed etc.






3. What are the activities in the planning stage?






4. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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5. Concern policies and regulations found in employee handbooks and other internal corporate communications






6. When should email NOT be used?






7. Tell and show how to do something






8. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






9. E.g. 'most important'






10. To set you apart from the others; show that you have customized your resume for that company/job opening






11. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






12. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






13. What is critical to a message's success?






14. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






15. Etiquette






16. Use Initialisms






17. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






18. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.






19. What are three levels of Revision?






20. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






21. Sentences can vary in sentence length - word order - loose and periodic sentences






22. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns






23. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.






24. How much time should a student spend in each writing stage?






25. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






26. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






27. What is the best advice for Drafting?






28. How do you Plan the message?






29. General considerations with Email Messages






30. Formal






31. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






32. What is Indirect Order?






33. How do you begin the message?

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34. Goal and audience






35. What is Direct Order?






36. The ____________ of a word are its literal meanings - as defined in a dictionary.






37. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






38. What types of research is done in gathering information?






39. What should you know about a Letter?






40. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






41. Clairty






42. Informal






43. Purpose - problem - plan/solution - conclusion






44. What are Individual Contexts






45. How do you present information in long messages?






46. What is format of most Memos?






47. Correctness






48. To emphasize the performer of an action: make the performer the subject of the verb






49. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






50. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o







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