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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






2. Sentences can vary in sentence length - word order - loose and periodic sentences






3. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






4. Formal






5. How do you present information in message?






6. What are three levels of Editing?






7. Honesty - attractive - carefully organized - concise accurate - current information - relevance






8. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






9. What is Indirect Order?






10. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






11. What is important in the Revising stage?






12. Listing the ideas or facts within a sentence in sequence from least to most important






13. Concern policies and regulations found in employee handbooks and other internal corporate communications






14. Use Initialisms






15. When to use Instant Messaging?






16. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






17. What is Direct Order?






18. What should you know about a Letter?






19. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






20. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






21. Why Avoid Perfectionism in Drafting?






22. Are these stages recursive or linear?






23. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






24. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed






25. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






26. Clairty






27. Correctness






28. Casual






29. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






30. Audience's preferences - personal work style - how widely info needs to be distributed etc.






31. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






32. What is the general Purpose of a Letter?






33. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






34. When should email NOT be used?






35. General considerations with Email Messages






36. What types of research is done in gathering information?






37. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






38. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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39. Purpose - findings - conclusion - and recommendations






40. What are Cons of Email?

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41. Repeating keywords and key phrases






42. What are Individual Contexts






43. Stages can also be summarized as...






44. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme






45. Formality Considerations






46. How do you begin the message?

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47. Plan what you are going to say - polish what you wrote before you sent it - proofread everything

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48. Conciseness






49. Using short and long sentences strategically






50. What is critical to a message's success?