Test your basic knowledge |

The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What is critical to a message's success?






2. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed






3. Conciseness






4. How much time should a student spend in each writing stage?






5. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






6. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






7. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






8. Purpose - findings - conclusion - and recommendations






9. What types of research is done in gathering information?






10. Techniques for writing memos and emails are...






11. How to end an email






12. General considerations with Email Messages






13. E.g. 'most important'






14. Honesty - attractive - carefully organized - concise accurate - current information - relevance






15. Steps to Successful Writing






16. Iitalics - bold type - underlining etc.






17. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






18. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






19. What are Individual Contexts






20. Stages can also be summarized as...






21. Using short and long sentences strategically






22. Etiquette






23. When to use Instant Messaging?






24. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns






25. Plan what you are going to say - polish what you wrote before you sent it - proofread everything


26. Use to call attention to a particular word or statement --






27. Audience's preferences - personal work style - how widely info needs to be distributed etc.






28. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






29. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






30. How do you Plan the message?






31. Formality Considerations






32. What is Indirect Order?






33. What is the best advice for Drafting?






34. How do you know what to include in your message?






35. Correctness






36. What are three levels of Revision?






37. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.






38. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






39. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






40. What is important in the Revising stage?






41. Goal and audience






42. Using words like 'most - much - very' with caution - wthout overdoing it.






43. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






44. Use Initialisms






45. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






46. What are the activities in the planning stage?






47. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






48. What is a Memorandum?






49. What are three levels of Editing?






50. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o