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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






2. Etiquette






3. What are Cons of Email?

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4. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






5. What types of research is done in gathering information?






6. Stages can also be summarized as...






7. Sentences can vary in sentence length - word order - loose and periodic sentences






8. What is current emphasis on for a Letter?






9. To set you apart from the others; show that you have customized your resume for that company/job opening






10. Formality Considerations






11. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






12. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.






13. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns






14. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






15. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






16. Purpose - findings - conclusion - and recommendations






17. What is the general Purpose of a Letter?






18. General considerations with Email Messages






19. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






20. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.






21. What is Direct Order?






22. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






23. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed






24. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






25. What is Indirect Order?






26. What are Pros of Email?






27. How do you present information in long messages?






28. How do you begin the message?

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29. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.






30. What are three levels of Revision?






31. Correctness






32. Informal






33. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






34. Honesty - attractive - carefully organized - concise accurate - current information - relevance






35. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






36. Tell and show how to do something






37. Formal






38. How do you present information in message?






39. How do you Plan the message?






40. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






41. What are Individual Contexts






42. Plan what you are going to say - polish what you wrote before you sent it - proofread everything

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43. How much time should a student spend in each writing stage?






44. Steps to Successful Writing






45. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






46. Iitalics - bold type - underlining etc.






47. What is format of most Memos?






48. Goal and audience






49. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






50. Why Avoid Perfectionism in Drafting?







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