Test your basic knowledge |

The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Audience's preferences - personal work style - how widely info needs to be distributed etc.






2. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






3. Use to call attention to a particular word or statement --






4. What are the activities in the planning stage?






5. Clairty






6. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






7. What are Pros of Email?






8. Use Initialisms






9. How do you Plan the message?






10. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






11. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






12. Using short and long sentences strategically






13. E.g. 'most important'






14. Informal






15. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






16. The ____________ of a word are its literal meanings - as defined in a dictionary.






17. To set you apart from the others; show that you have customized your resume for that company/job opening






18. How do you begin the message?

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19. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns






20. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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21. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.






22. Tell and show how to do something






23. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






24. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






25. Casual






26. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






27. How do you present information in message?






28. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






29. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






30. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






31. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






32. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






33. Purpose - problem - plan/solution - conclusion






34. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






35. Formality Considerations






36. What are Individual Contexts






37. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






38. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.






39. When should email NOT be used?






40. How is formatting important?






41. Etiquette






42. What is the general Purpose of a Letter?






43. What types of research is done in gathering information?






44. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






45. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






46. What are Cons of Email?

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47. Are these stages recursive or linear?






48. Purpose - findings - conclusion - and recommendations






49. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






50. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.