Test your basic knowledge |

The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What is a Memorandum?






2. What should you know about a Letter?






3. Are these stages recursive or linear?






4. How is formatting important?






5. Iitalics - bold type - underlining etc.






6. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






7. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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8. Tell and show how to do something






9. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






10. Stages can also be summarized as...






11. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns






12. Purpose - findings - conclusion - and recommendations






13. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






14. How do you Plan the message?






15. Steps to Successful Writing






16. How do you present information in message?






17. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






18. Honesty - attractive - carefully organized - concise accurate - current information - relevance






19. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






20. The ____________ of a word are its literal meanings - as defined in a dictionary.






21. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






22. To set you apart from the others; show that you have customized your resume for that company/job opening






23. Goal and audience






24. When should email NOT be used?






25. What techniques can be used for gathering information?






26. What is critical to a message's success?






27. What is the general Purpose of a Letter?






28. E.g. 'most important'






29. Conciseness






30. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme






31. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






32. What is Direct Order?






33. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.






34. How do you begin the message?

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35. Using short and long sentences strategically






36. What is current emphasis on for a Letter?






37. Repeating keywords and key phrases






38. What is Indirect Order?






39. Sentences can vary in sentence length - word order - loose and periodic sentences






40. How do you know what to include in your message?






41. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.






42. How to end an email






43. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






44. Formality Considerations






45. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






46. When to use Instant Messaging?






47. Etiquette






48. Using words like 'most - much - very' with caution - wthout overdoing it.






49. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






50. Techniques for writing memos and emails are...