SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
The Business Writing Process
Start Test
Study First
Subjects
:
writing-skills
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.
Instructions
Helps include all important information; Makes you more willing to revise
Tone
Get Feedback From Others!
2. What types of research is done in gathering information?
Active Voice
Past Correspondence - Employees - Records - Warranties - Product Descriptions - Survey - Interviews
Buzz Words
Guidelines for successful group writing
3. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem
Helps include all important information; Makes you more willing to revise
Examples of medium s of business communication
Guidelines for successful group writing
Three P's for success in writing a memo
4. What is current emphasis on for a Letter?
Long Dashes
Key draft questions
Selecting the proper medium
Strategy and Humanness
5. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.
Your Name - Closing Statement such as Thanks - Regards in more formal messages
Selecting the proper medium
Recipient's Name and Introduce Yourself
Euphemismss
6. Techniques for writing memos and emails are...
Characteristics of job-related writing
Write Correctly so others will not think you are stupid or lack credibility
similar
Recursive
7. Plan what you are going to say - polish what you wrote before you sent it - proofread everything
Warning
: Invalid argument supplied for foreach() in
/var/www/html/basicversity.com/show_quiz.php
on line
183
8. Why Avoid Perfectionism in Drafting?
Cut out nonessentials - Minimize references to Previous Communications
Helps include all important information; Makes you more willing to revise
Subordination
Climatic Order
9. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.
Cliches
It is integral in how your audience will receive and accept the information.
Characteristics of job-related writing
Biased Language
10. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it
Your Name - Closing Statement such as Thanks - Regards in more formal messages
Main parts of instructions
Emphasis
Cliches
11. Using words like 'most - much - very' with caution - wthout overdoing it.
Intensifiers
Your Name - Closing Statement such as Thanks - Regards in more formal messages
Characteristics do employers like to see in a resume
Preparation - Research - Organization - Writing - Revision
12. What should you know about a Letter?
Gathering and Collecting Information - Analyzing and Organizing Information - Choosing the Form - Channel - and Format of the Message
Eliminates phone tag - saves time - facilitates fast decisions - cheap - provides written record
Visualize Readers - Keep their interests in mind - List Pertinent Facts - Brainstorming - Diagrams
Purpose - Format - Composition
13. What are the activities in the planning stage?
Not Confidential - Doesn't Communicate Emotions - Tone of Voice - or Unspoken Communications - Can be Ignored or Delayed
Casual - Informal - or Formal
Sentence Type
Gathering and Collecting Information - Analyzing and Organizing Information - Choosing the Form - Channel - and Format of the Message
14. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed
Subordination
Rules for writing instructions
Attractive and Readable Format
Euphemismss
15. Purpose - problem - plan/solution - conclusion
Figures of Speech
Main parts of internal proposals
Characteristics do employers like to see in a resume
Examples of medium s of business communication
16. Audience's preferences - personal work style - how widely info needs to be distributed etc.
Wordiness
Represent writer and topic formally to recipient. Correspondence with People Outside the your organization.
Selecting the proper medium
Sentence Length
17. How do you Plan the message?
Your audience is the best guide for What and How
Mechanical Devices
Define the Problem - Consider the Audience and their Individual Contexts - Consider your own Contexts - Best Way to Achieve message;
Garbled Sentences
18. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'
Strategy and Humanness
Denotaion
Represent writer and topic formally to recipient. Correspondence with People Outside the your organization.
Telegraphic Style
19. Etiquette
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress
Subordination
Guidelines for effective business e-mail messages
NO offensive or abusive emails should be sent - and no upper case - as that is considered SCREAMING
20. Iitalics - bold type - underlining etc.
Mechanical Devices
Internal Letters. Sometimes classified as Reports
Goal of a letter of application
Connotation
21. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations
Guidelines for effective business e-mail messages
Revision of content - Organization - Formatting
Slang; Colloquialisms - Contractions - Short Sentences - for close friends only
Short report
22. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)
Conciseness - Clarity - Etiquette - Correctness
Characteristics of job-related writing
Four keys to effective writing
Coherent writing
23. Sentences can vary in sentence length - word order - loose and periodic sentences
Emphasis
Your Name - Closing Statement such as Thanks - Regards in more formal messages
Sentence Length
Sentence Variety
24. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations
Slang; Colloquialisms - Contractions - Short Sentences - for close friends only
Strategy and Humanness
Characteristics of job-related writing
Cautiously i.e. BTW: by the way
25. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o
Euphemismss
Long Dashes
Ethics in Business Writing
Strategy and Humanness
26. What is a Memorandum?
Denotaion
similar
Revision - Editing - Proofreading
Internal Letters. Sometimes classified as Reports
27. Listing the ideas or facts within a sentence in sequence from least to most important
Climatic Order
Use Direct Pattern if positive - Use Indirect Pattern if neutral or negative; State Objective - ALWAYS Consider Audience and Purpose
Subordination
Euphemismss
28. The ____________ of a word are its literal meanings - as defined in a dictionary.
Abstract words
Sentence Length
Figures of Speech
Denotaion
29. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy
Organizational - Professional - Personal
Business Writing Style
Cliches
Things to think through when planning a website
30. Stages can also be summarized as...
Ethics in Business Writing
What do you want to say - Say It - Say it Better
Information needed for short report
Recipient's Name and Introduce Yourself
31. What are Pros of Email?
Gathering and Collecting Information - Analyzing and Organizing Information - Choosing the Form - Channel - and Format of the Message
Eliminates phone tag - saves time - facilitates fast decisions - cheap - provides written record
Define the Problem - Consider the Audience and their Individual Contexts - Consider your own Contexts - Best Way to Achieve message;
Organizational - Professional - Personal
32. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'
Key draft questions
Repetition
Idioms
Revision - Editing - Proofreading
33. Use to call attention to a particular word or statement --
Long Dashes
Buzz Words
Conciseness
Figures of Speech
34. Using short and long sentences strategically
Sentence Length
Cautiously i.e. BTW: by the way
Wordiness
Instructions
35. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.
Position
Goal of a letter of application
Cut out nonessentials - Minimize references to Previous Communications
Cautiously i.e. BTW: by the way
36. What is format of most Memos?
Position
Three P's for success in writing a memo
Date - To - From - Subject Headings
Preparation - Research - Organization - Writing - Revision
37. Formality Considerations
Coherent writing
Procedures
Casual - Informal - or Formal
Ethics in Business Writing
38. Formal
Examples of medium s of business communication
Define the Problem - Consider the Audience and their Individual Contexts - Consider your own Contexts - Best Way to Achieve message;
Your audience is the best guide for What and How
Keep Distance between Writer and Reader - Avoid Personal References/Contractions - Longer Sentences - for people of Higher Status
39. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2
Telegraphic Style
'You Viewpoint'
Affectation
Buzz Words
40. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo
Connotation
Biased Language
Guidelines for effective business e-mail messages
Cut out nonessentials - Minimize references to Previous Communications
41. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.
Purpose - Format - Composition
One-third
Coherent writing
Information the reader will want - put it first.
42. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.
Emphasis
One-third
Affectation
Revision of content - Organization - Formatting
43. Purpose - findings - conclusion - and recommendations
Climatic Order
Main parts of instructions
Attractive and Readable Format
Information needed for short report
44. Correctness
Cut out nonessentials - Minimize references to Previous Communications
It is integral in how your audience will receive and accept the information.
Write Correctly so others will not think you are stupid or lack credibility
'You Viewpoint'
45. What is Indirect Order?
Examples of medium s of business communication
Cautiously i.e. BTW: by the way
Date - To - From - Subject Headings
Put it Last - using the opening to prepare the audience
46. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence
Sentence Type
Stress Brevity - uses abbreviations - Convey ideas completely - minimal need for response - Telephone message - but in writing.
Conciseness
similar
47. Tell and show how to do something
Information the reader will want - put it first.
Your audience is the best guide for What and How
Instructions
Selecting the proper medium
48. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary
Ethics in Business Writing
Outlining
Characteristics do employers like to see in a resume
Main parts of instructions
49. What are three levels of Revision?
Get Feedback From Others!
Repetition
Revision of content - Organization - Formatting
Represent writer and topic formally to recipient. Correspondence with People Outside the your organization.
50. Goal and audience
Repetition
Long Dashes
Most Important Information First - and then Descending Order
Things to think through when planning a website