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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Purpose - problem - plan/solution - conclusion






2. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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3. Repeating keywords and key phrases






4. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






5. Plan what you are going to say - polish what you wrote before you sent it - proofread everything

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6. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






7. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






8. What is the best advice for Drafting?






9. Conciseness






10. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.






11. Etiquette






12. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






13. What is important in the Revising stage?






14. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






15. How do you begin the message?

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16. How is formatting important?






17. Formal






18. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






19. Goal and audience






20. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






21. What is critical to a message's success?






22. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






23. What is current emphasis on for a Letter?






24. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






25. Sentences can vary in sentence length - word order - loose and periodic sentences






26. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






27. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






28. What are Individual Contexts






29. What are Cons of Email?

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30. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.






31. How do you Plan the message?






32. E.g. 'most important'






33. Stages can also be summarized as...






34. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






35. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






36. Steps to Successful Writing






37. How do you present information in long messages?






38. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






39. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






40. When to use Instant Messaging?






41. Tell and show how to do something






42. How do you know what to include in your message?






43. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






44. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






45. Using short and long sentences strategically






46. What are three levels of Revision?






47. To emphasize the performer of an action: make the performer the subject of the verb






48. General considerations with Email Messages






49. Audience's preferences - personal work style - how widely info needs to be distributed etc.






50. What types of research is done in gathering information?