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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






2. What are three levels of Revision?






3. How do you present information in message?






4. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






5. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






6. Audience's preferences - personal work style - how widely info needs to be distributed etc.






7. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.






8. What is format of most Memos?






9. Listing the ideas or facts within a sentence in sequence from least to most important






10. Formal






11. Why Avoid Perfectionism in Drafting?






12. Conciseness






13. To emphasize the performer of an action: make the performer the subject of the verb






14. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






15. What are Individual Contexts






16. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






17. Tell and show how to do something






18. How do you begin the message?

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19. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






20. To set you apart from the others; show that you have customized your resume for that company/job opening






21. Goal and audience






22. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.






23. Repeating keywords and key phrases






24. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.






25. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






26. Stages can also be summarized as...






27. What are the activities in the planning stage?






28. What should you know about a Letter?






29. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






30. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






31. What are Cons of Email?

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32. What is Direct Order?






33. Concern policies and regulations found in employee handbooks and other internal corporate communications






34. Use to call attention to a particular word or statement --






35. E.g. 'most important'






36. Techniques for writing memos and emails are...






37. What is Indirect Order?






38. The ____________ of a word are its literal meanings - as defined in a dictionary.






39. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






40. Honesty - attractive - carefully organized - concise accurate - current information - relevance






41. Plan what you are going to say - polish what you wrote before you sent it - proofread everything

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42. Sentences can vary in sentence length - word order - loose and periodic sentences






43. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






44. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme






45. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.






46. Are these stages recursive or linear?






47. What types of research is done in gathering information?






48. What are Pros of Email?






49. Using short and long sentences strategically






50. Casual