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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What is the best advice for Drafting?






2. What types of research is done in gathering information?






3. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






4. Purpose - problem - plan/solution - conclusion






5. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






6. The ____________ of a word are its literal meanings - as defined in a dictionary.






7. Formal






8. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






9. To emphasize the performer of an action: make the performer the subject of the verb






10. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.






11. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






12. How to end an email






13. How do you present information in long messages?






14. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






15. How do you Plan the message?






16. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






17. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






18. What are three levels of Revision?






19. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






20. Correctness






21. What techniques can be used for gathering information?






22. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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23. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






24. Tell and show how to do something






25. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






26. Stages can also be summarized as...






27. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






28. Are these stages recursive or linear?






29. What are the activities in the planning stage?






30. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed






31. What is Direct Order?






32. Etiquette






33. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






34. Techniques for writing memos and emails are...






35. Conciseness






36. Formality Considerations






37. How do you know what to include in your message?






38. What is current emphasis on for a Letter?






39. What is important in the Revising stage?






40. What is the general Purpose of a Letter?






41. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






42. E.g. 'most important'






43. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






44. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






45. Concern policies and regulations found in employee handbooks and other internal corporate communications






46. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.






47. Goal and audience






48. Using words like 'most - much - very' with caution - wthout overdoing it.






49. What is Indirect Order?






50. Iitalics - bold type - underlining etc.







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Can you answer 50 questions in 15 minutes?


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