Test your basic knowledge |

The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. How do you Plan the message?






2. When to use Instant Messaging?






3. Etiquette






4. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






5. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






6. What is the best advice for Drafting?






7. Informal






8. Correctness






9. What should you know about a Letter?






10. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






11. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






12. What is format of most Memos?






13. Formal






14. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.






15. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.






16. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






17. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






18. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






19. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme






20. What are three levels of Editing?






21. What is a Memorandum?






22. Are these stages recursive or linear?






23. How do you begin the message?

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24. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






25. Iitalics - bold type - underlining etc.






26. What is the general Purpose of a Letter?






27. What are three levels of Revision?






28. Concern policies and regulations found in employee handbooks and other internal corporate communications






29. Why Avoid Perfectionism in Drafting?






30. Plan what you are going to say - polish what you wrote before you sent it - proofread everything

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31. When should email NOT be used?






32. What types of research is done in gathering information?






33. What is Indirect Order?






34. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






35. Using words like 'most - much - very' with caution - wthout overdoing it.






36. The ____________ of a word are its literal meanings - as defined in a dictionary.






37. How to end an email






38. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






39. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






40. What is critical to a message's success?






41. Audience's preferences - personal work style - how widely info needs to be distributed etc.






42. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.






43. How do you know what to include in your message?






44. Stages can also be summarized as...






45. Casual






46. General considerations with Email Messages






47. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






48. Use Initialisms






49. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






50. What is Direct Order?