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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Why Avoid Perfectionism in Drafting?






2. Repeating keywords and key phrases






3. Sentences can vary in sentence length - word order - loose and periodic sentences






4. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed






5. Listing the ideas or facts within a sentence in sequence from least to most important






6. Plan what you are going to say - polish what you wrote before you sent it - proofread everything

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7. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






8. When to use Instant Messaging?






9. Tell and show how to do something






10. How do you Plan the message?






11. General considerations with Email Messages






12. What are Individual Contexts






13. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






14. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






15. Clairty






16. Goal and audience






17. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme






18. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






19. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.






20. Purpose - findings - conclusion - and recommendations






21. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






22. How do you begin the message?

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23. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.






24. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






25. Conciseness






26. What is format of most Memos?






27. Informal






28. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






29. What is current emphasis on for a Letter?






30. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






31. What is Direct Order?






32. How do you know what to include in your message?






33. What is the general Purpose of a Letter?






34. What types of research is done in gathering information?






35. Concern policies and regulations found in employee handbooks and other internal corporate communications






36. Iitalics - bold type - underlining etc.






37. The ____________ of a word are its literal meanings - as defined in a dictionary.






38. Formal






39. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






40. What are the activities in the planning stage?






41. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






42. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






43. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






44. How do you present information in message?






45. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






46. What techniques can be used for gathering information?






47. Using short and long sentences strategically






48. Formality Considerations






49. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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50. Techniques for writing memos and emails are...