Test your basic knowledge |

The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Listing the ideas or facts within a sentence in sequence from least to most important






2. General considerations with Email Messages






3. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






4. Casual






5. Repeating keywords and key phrases






6. What should you know about a Letter?






7. What are Individual Contexts






8. Formal






9. What are three levels of Editing?






10. What is format of most Memos?






11. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






12. E.g. 'most important'






13. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






14. What are Cons of Email?

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15. What is the best advice for Drafting?






16. To set you apart from the others; show that you have customized your resume for that company/job opening






17. How much time should a student spend in each writing stage?






18. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






19. What are the activities in the planning stage?






20. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






21. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






22. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.






23. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






24. Clairty






25. Why Avoid Perfectionism in Drafting?






26. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.






27. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






28. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






29. The ____________ of a word are its literal meanings - as defined in a dictionary.






30. Plan what you are going to say - polish what you wrote before you sent it - proofread everything

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31. Honesty - attractive - carefully organized - concise accurate - current information - relevance






32. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






33. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






34. How do you begin the message?

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35. What is the general Purpose of a Letter?






36. Concern policies and regulations found in employee handbooks and other internal corporate communications






37. Iitalics - bold type - underlining etc.






38. Informal






39. What are three levels of Revision?






40. Goal and audience






41. Sentences can vary in sentence length - word order - loose and periodic sentences






42. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






43. When should email NOT be used?






44. What is Direct Order?






45. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






46. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






47. How is formatting important?






48. How do you present information in long messages?






49. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






50. How do you present information in message?