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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Purpose - problem - plan/solution - conclusion






2. Iitalics - bold type - underlining etc.






3. Clairty






4. What is the general Purpose of a Letter?






5. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.






6. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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7. How is formatting important?






8. Etiquette






9. What techniques can be used for gathering information?






10. E.g. 'most important'






11. What is format of most Memos?






12. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns






13. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






14. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






15. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






16. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






17. General considerations with Email Messages






18. Goal and audience






19. What is important in the Revising stage?






20. What is Indirect Order?






21. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.






22. Listing the ideas or facts within a sentence in sequence from least to most important






23. Why Avoid Perfectionism in Drafting?






24. How do you present information in message?






25. What types of research is done in gathering information?






26. Repeating keywords and key phrases






27. Techniques for writing memos and emails are...






28. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






29. Informal






30. What are the activities in the planning stage?






31. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






32. Formality Considerations






33. What are three levels of Editing?






34. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.






35. Stages can also be summarized as...






36. Correctness






37. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






38. Are these stages recursive or linear?






39. Audience's preferences - personal work style - how widely info needs to be distributed etc.






40. How to end an email






41. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






42. Steps to Successful Writing






43. Purpose - findings - conclusion - and recommendations






44. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






45. Formal






46. What are Cons of Email?

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47. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






48. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme






49. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.






50. How do you begin the message?

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Can you answer 50 questions in 15 minutes?


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