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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Use to call attention to a particular word or statement --






2. What are Pros of Email?






3. Using short and long sentences strategically






4. The ____________ of a word are its literal meanings - as defined in a dictionary.






5. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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6. Purpose - problem - plan/solution - conclusion






7. Use Initialisms






8. Listing the ideas or facts within a sentence in sequence from least to most important






9. Formal






10. Correctness






11. What is format of most Memos?






12. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.






13. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed






14. General considerations with Email Messages






15. What is current emphasis on for a Letter?






16. Stages can also be summarized as...






17. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






18. When to use Instant Messaging?






19. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






20. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






21. E.g. 'most important'






22. Clairty






23. Are these stages recursive or linear?






24. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






25. How is formatting important?






26. Iitalics - bold type - underlining etc.






27. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






28. What techniques can be used for gathering information?






29. Honesty - attractive - carefully organized - concise accurate - current information - relevance






30. Tell and show how to do something






31. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






32. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.






33. To set you apart from the others; show that you have customized your resume for that company/job opening






34. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






35. How do you present information in long messages?






36. How do you know what to include in your message?






37. Why Avoid Perfectionism in Drafting?






38. What are Cons of Email?

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39. Using words like 'most - much - very' with caution - wthout overdoing it.






40. What types of research is done in gathering information?






41. To emphasize the performer of an action: make the performer the subject of the verb






42. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






43. Purpose - findings - conclusion - and recommendations






44. How do you present information in message?






45. What is the best advice for Drafting?






46. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






47. How do you Plan the message?






48. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






49. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






50. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -







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Can you answer 50 questions in 15 minutes?


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