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Test your basic knowledge |
The Business Writing Process
Start Test
Study First
Subjects
:
writing-skills
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it
Subordination
Gathering and Collecting Information - Analyzing and Organizing Information - Choosing the Form - Channel - and Format of the Message
Cliches
Three P's for success in writing a memo
2. What is Indirect Order?
Put it Last - using the opening to prepare the audience
Preparation - Research - Organization - Writing - Revision
Abstract words
Selecting the proper medium
3. General considerations with Email Messages
Intensifiers
Key draft questions
Conciseness - Clarity - Etiquette - Correctness
Helps include all important information; Makes you more willing to revise
4. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed
Long Dashes
Euphemismss
Three P's for success in writing a memo
Rules for writing instructions
5. Casual
Outlining
Characteristics of job-related writing
Slang; Colloquialisms - Contractions - Short Sentences - for close friends only
Guidelines for successful group writing
6. How do you begin the message?
7. What should you know about a Letter?
Represent writer and topic formally to recipient. Correspondence with People Outside the your organization.
Biased Language
Visualize Readers - Keep their interests in mind - List Pertinent Facts - Brainstorming - Diagrams
Purpose - Format - Composition
8. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.
Figures of Speech
Subordination
Direct Statements
Biased Language
9. Concern policies and regulations found in employee handbooks and other internal corporate communications
Concrete Words
Cautiously i.e. BTW: by the way
Procedures
Information the reader will want - put it first.
10. Stages can also be summarized as...
similar
Examples of medium s of business communication
Conciseness
What do you want to say - Say It - Say it Better
11. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns
One-third
Wordiness
Selecting the proper medium
Sentence Length
12. What is Direct Order?
Three P's for success in writing a memo
Information the reader will want - put it first.
Cut out nonessentials - Minimize references to Previous Communications
Your Name - Closing Statement such as Thanks - Regards in more formal messages
13. Sentences can vary in sentence length - word order - loose and periodic sentences
Sentence Variety
Subordination
Rules for writing instructions
Get Feedback From Others!
14. Formality Considerations
Short report
Characteristics of job-related writing
'You Viewpoint'
Casual - Informal - or Formal
15. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2
Buzz Words
Things to think through when planning a website
Instructions
Characteristics do employers like to see in a resume
16. How do you present information in long messages?
Tone
Guidelines for successful group writing
Use Direct Pattern if positive - Use Indirect Pattern if neutral or negative; State Objective - ALWAYS Consider Audience and Purpose
Denotaion
17. What is the best advice for Drafting?
Recipient's Name and Introduce Yourself
Three P's for success in writing a memo
Attractive and Readable Format
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress
18. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.
Tone
Procedures
similar
Cautiously i.e. BTW: by the way
19. What is current emphasis on for a Letter?
Strategy and Humanness
Garbled Sentences
Conciseness - Clarity - Etiquette - Correctness
Instructions
20. Clairty
Four keys to effective writing
Revision - Editing - Proofreading
Strive for Concreteness - Vigor - Precision - Short sentences and paragraphs
Garbled Sentences
21. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites
Idioms
Affectation
Write Correctly so others will not think you are stupid or lack credibility
Examples of medium s of business communication
22. How do you present information in message?
Date - To - From - Subject Headings
Rules for writing instructions
Most Important Information First - and then Descending Order
Business Writing Style
23. Audience's preferences - personal work style - how widely info needs to be distributed etc.
Sentence Variety
Selecting the proper medium
Euphemismss
Date - To - From - Subject Headings
24. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y
25. When to use Instant Messaging?
Recipient's Name and Introduce Yourself
Main parts of a set of instructions
Stress Brevity - uses abbreviations - Convey ideas completely - minimal need for response - Telephone message - but in writing.
Abstract words
26. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o
Information the reader will want - put it first.
Characteristics of job-related writing
Characteristics of job-related writing
Ethics in Business Writing
27. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses
Biased Language
Abstract words
Guidelines for effective business e-mail messages
Main parts of a set of instructions
28. What are three levels of Editing?
Ethics in Business Writing
Revision - Editing - Proofreading
Write Correctly so others will not think you are stupid or lack credibility
Cliches
29. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme
Recursive
Wordiness
Preparation - Research - Organization - Writing - Revision
Emphasis
30. Are these stages recursive or linear?
Recursive
One-third
Emphasis
Goal of a letter of application
31. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.
Write Correctly so others will not think you are stupid or lack credibility
Main parts of internal proposals
Affectation
Represent writer and topic formally to recipient. Correspondence with People Outside the your organization.
32. Why Avoid Perfectionism in Drafting?
Helps include all important information; Makes you more willing to revise
Three P's for success in writing a memo
similar
Preparation - Research - Organization - Writing - Revision
33. Purpose - problem - plan/solution - conclusion
'You Viewpoint'
Cautiously i.e. BTW: by the way
Euphemismss
Main parts of internal proposals
34. Techniques for writing memos and emails are...
Strive for Concreteness - Vigor - Precision - Short sentences and paragraphs
similar
Attractive and Readable Format
Euphemismss
35. What are Individual Contexts
Internal Letters. Sometimes classified as Reports
Organizational - Professional - Personal
Stress Brevity - uses abbreviations - Convey ideas completely - minimal need for response - Telephone message - but in writing.
Business Writing Style
36. What techniques can be used for gathering information?
Direct Statements
Characteristics do employers like to see in a resume
Short report
Visualize Readers - Keep their interests in mind - List Pertinent Facts - Brainstorming - Diagrams
37. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary
Proper Conversation - Personal Pronouns/Contractions - Sentences are Short - Organized - Well Structured;
Main parts of instructions
Characteristics do employers like to see in a resume
Examples of medium s of business communication
38. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.
Information needed for short report
Outlining
Instructions
Recursive
39. Correctness
Active Voice
Strive for Concreteness - Vigor - Precision - Short sentences and paragraphs
Write Correctly so others will not think you are stupid or lack credibility
Key draft questions
40. The ____________ of a word are its literal meanings - as defined in a dictionary.
Denotaion
Eliminates phone tag - saves time - facilitates fast decisions - cheap - provides written record
Strategy and Humanness
Things to think through when planning a website
41. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem
Guidelines for successful group writing
Characteristics of job-related writing
Guidelines for effective business e-mail messages
Recursive
42. To emphasize the performer of an action: make the performer the subject of the verb
Active Voice
Information the reader will want - put it first.
Mechanical Devices
Ethics in Business Writing
43. Using words like 'most - much - very' with caution - wthout overdoing it.
Figures of Speech
Intensifiers
Garbled Sentences
Main parts of a set of instructions
44. What is format of most Memos?
Characteristics of job-related writing
Business Writing Style
Date - To - From - Subject Headings
Buzz Words
45. Conciseness
Cut out nonessentials - Minimize references to Previous Communications
Short report
Cautiously i.e. BTW: by the way
Characteristics do employers like to see in a resume
46. How do you know what to include in your message?
Characteristics of job-related writing
Get Feedback From Others!
Your audience is the best guide for What and How
Connotation
47. Use to call attention to a particular word or statement --
Idioms
Instructions
Connotation
Long Dashes
48. Listing the ideas or facts within a sentence in sequence from least to most important
Emphasis
Subordination
What do you want to say - Say It - Say it Better
Climatic Order
49. What is the general Purpose of a Letter?
Helps include all important information; Makes you more willing to revise
Concrete Words
Represent writer and topic formally to recipient. Correspondence with People Outside the your organization.
Selecting the proper medium
50. Honesty - attractive - carefully organized - concise accurate - current information - relevance
Characteristics do employers like to see in a resume
Your audience is the best guide for What and How
Date - To - From - Subject Headings
It is integral in how your audience will receive and accept the information.