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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Are these stages recursive or linear?






2. General considerations with Email Messages






3. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






4. Goal and audience






5. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






6. Techniques for writing memos and emails are...






7. What are Pros of Email?






8. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.






9. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.






10. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






11. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






12. When should email NOT be used?






13. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






14. Sentences can vary in sentence length - word order - loose and periodic sentences






15. Using short and long sentences strategically






16. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






17. What is critical to a message's success?






18. What are Cons of Email?

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19. The ____________ of a word are its literal meanings - as defined in a dictionary.






20. How much time should a student spend in each writing stage?






21. What is the general Purpose of a Letter?






22. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






23. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.






24. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






25. Purpose - findings - conclusion - and recommendations






26. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme






27. E.g. 'most important'






28. How do you present information in long messages?






29. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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30. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






31. What types of research is done in gathering information?






32. Tell and show how to do something






33. What are Individual Contexts






34. What should you know about a Letter?






35. Concern policies and regulations found in employee handbooks and other internal corporate communications






36. Informal






37. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






38. What are three levels of Editing?






39. To emphasize the performer of an action: make the performer the subject of the verb






40. Formal






41. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed






42. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






43. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






44. What is Direct Order?






45. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






46. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






47. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.






48. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






49. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






50. Using words like 'most - much - very' with caution - wthout overdoing it.