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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Use Initialisms






2. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






3. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






4. Etiquette






5. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






6. What is format of most Memos?






7. Audience's preferences - personal work style - how widely info needs to be distributed etc.






8. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






9. Using words like 'most - much - very' with caution - wthout overdoing it.






10. When to use Instant Messaging?






11. What types of research is done in gathering information?






12. Using short and long sentences strategically






13. Are these stages recursive or linear?






14. Conciseness






15. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






16. Casual






17. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






18. Plan what you are going to say - polish what you wrote before you sent it - proofread everything

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19. Correctness






20. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.






21. Honesty - attractive - carefully organized - concise accurate - current information - relevance






22. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






23. When should email NOT be used?






24. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.






25. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






26. Informal






27. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.






28. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.






29. Purpose - problem - plan/solution - conclusion






30. Use to call attention to a particular word or statement --






31. Clairty






32. The ____________ of a word are its literal meanings - as defined in a dictionary.






33. What are Cons of Email?

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34. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






35. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme






36. What is critical to a message's success?






37. What are three levels of Revision?






38. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






39. What is the general Purpose of a Letter?






40. What are Individual Contexts






41. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






42. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






43. Goal and audience






44. How do you know what to include in your message?






45. Why Avoid Perfectionism in Drafting?






46. How do you begin the message?

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47. Concern policies and regulations found in employee handbooks and other internal corporate communications






48. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






49. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






50. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations







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Can you answer 50 questions in 15 minutes?


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