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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What are the activities in the planning stage?






2. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






3. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






4. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






5. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.






6. Steps to Successful Writing






7. Formality Considerations






8. Use to call attention to a particular word or statement --






9. What are Cons of Email?

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10. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






11. Sentences can vary in sentence length - word order - loose and periodic sentences






12. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme






13. When to use Instant Messaging?






14. Plan what you are going to say - polish what you wrote before you sent it - proofread everything

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15. What is important in the Revising stage?






16. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






17. What are three levels of Editing?






18. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






19. What types of research is done in gathering information?






20. Are these stages recursive or linear?






21. What is the best advice for Drafting?






22. To emphasize the performer of an action: make the performer the subject of the verb






23. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






24. What is a Memorandum?






25. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






26. Repeating keywords and key phrases






27. E.g. 'most important'






28. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






29. Etiquette






30. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






31. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.






32. Formal






33. How to end an email






34. General considerations with Email Messages






35. Clairty






36. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






37. What techniques can be used for gathering information?






38. How is formatting important?






39. Stages can also be summarized as...






40. Correctness






41. Honesty - attractive - carefully organized - concise accurate - current information - relevance






42. Concern policies and regulations found in employee handbooks and other internal corporate communications






43. Informal






44. How do you present information in long messages?






45. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






46. Use Initialisms






47. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns






48. How do you know what to include in your message?






49. Tell and show how to do something






50. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations