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Test your basic knowledge |
The Business Writing Process
Start Test
Study First
Subjects
:
writing-skills
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Conciseness
Connotation
Recipient's Name and Introduce Yourself
Slang; Colloquialisms - Contractions - Short Sentences - for close friends only
Cut out nonessentials - Minimize references to Previous Communications
2. The ____________ of a word are its literal meanings - as defined in a dictionary.
Your Name - Closing Statement such as Thanks - Regards in more formal messages
Recipient's Name and Introduce Yourself
Characteristics do employers like to see in a resume
Denotaion
3. Repeating keywords and key phrases
Key draft questions
Preparation - Research - Organization - Writing - Revision
Repetition
Instructions
4. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.
Long - Complicated - Requires Negotiation - Questions/Info need clarification/discussion - Info Confidential/Sensitive - Requires Security - Could be Misinterpreted - Emotionally Charged - Requires Tone of Voice - Sent to Avoid - Contains Sensitive I
Stress Brevity - uses abbreviations - Convey ideas completely - minimal need for response - Telephone message - but in writing.
Affectation
Concrete Words
5. What are Individual Contexts
Strategy and Humanness
Organizational - Professional - Personal
Get Feedback From Others!
Recursive
6. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.
One-third
Stress Brevity - uses abbreviations - Convey ideas completely - minimal need for response - Telephone message - but in writing.
Garbled Sentences
Position
7. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.
It is integral in how your audience will receive and accept the information.
Outlining
Conciseness - Clarity - Etiquette - Correctness
Connotation
8. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.
Sentence Length
Tone
Characteristics do employers like to see in a resume
Figures of Speech
9. What is the best advice for Drafting?
Characteristics of job-related writing
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress
Main parts of instructions
Goal of a letter of application
10. What should you know about a Letter?
It is integral in how your audience will receive and accept the information.
Ethics in Business Writing
Purpose - Format - Composition
Connotation
11. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem
Use Direct Pattern if positive - Use Indirect Pattern if neutral or negative; State Objective - ALWAYS Consider Audience and Purpose
Define the Problem - Consider the Audience and their Individual Contexts - Consider your own Contexts - Best Way to Achieve message;
Guidelines for successful group writing
Subordination
12. To set you apart from the others; show that you have customized your resume for that company/job opening
What do you want to say - Say It - Say it Better
Goal of a letter of application
Sentence Length
Characteristics do employers like to see in a resume
13. Use to call attention to a particular word or statement --
Procedures
Slang; Colloquialisms - Contractions - Short Sentences - for close friends only
Long Dashes
Date - To - From - Subject Headings
14. How do you present information in long messages?
Examples of medium s of business communication
Characteristics of job-related writing
Denotaion
Use Direct Pattern if positive - Use Indirect Pattern if neutral or negative; State Objective - ALWAYS Consider Audience and Purpose
15. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations
Outlining
Casual - Informal - or Formal
Characteristics of job-related writing
Information the reader will want - put it first.
16. What is current emphasis on for a Letter?
Strive for Concreteness - Vigor - Precision - Short sentences and paragraphs
Strategy and Humanness
Things to think through when planning a website
Denotaion
17. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.
Position
Cautiously i.e. BTW: by the way
similar
Wordiness
18. Audience's preferences - personal work style - how widely info needs to be distributed etc.
Strategy and Humanness
Selecting the proper medium
Concrete Words
Subordination
19. What is a Memorandum?
Sentence Type
Internal Letters. Sometimes classified as Reports
Strive for Concreteness - Vigor - Precision - Short sentences and paragraphs
Most Important Information First - and then Descending Order
20. How much time should a student spend in each writing stage?
What do you want to say - Say It - Say it Better
One-third
Write Correctly so others will not think you are stupid or lack credibility
Mechanical Devices
21. Are these stages recursive or linear?
Helps include all important information; Makes you more willing to revise
Recursive
Active Voice
Characteristics do employers like to see in a resume
22. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o
Long - Complicated - Requires Negotiation - Questions/Info need clarification/discussion - Info Confidential/Sensitive - Requires Security - Could be Misinterpreted - Emotionally Charged - Requires Tone of Voice - Sent to Avoid - Contains Sensitive I
Ethics in Business Writing
Get Feedback From Others!
Strategy and Humanness
23. How is formatting important?
Examples of medium s of business communication
It is integral in how your audience will receive and accept the information.
Procedures
Key draft questions
24. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.
Repetition
Get Feedback From Others!
Conciseness
Characteristics of job-related writing
25. Casual
Conciseness
Concrete Words
Slang; Colloquialisms - Contractions - Short Sentences - for close friends only
Tone
26. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.
Subordination
Three P's for success in writing a memo
'You Viewpoint'
Guidelines for effective business e-mail messages
27. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y
28. How do you begin the message?
29. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.
Internal Letters. Sometimes classified as Reports
Coherent writing
Things to think through when planning a website
Ethics in Business Writing
30. Etiquette
Visualize Readers - Keep their interests in mind - List Pertinent Facts - Brainstorming - Diagrams
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress
NO offensive or abusive emails should be sent - and no upper case - as that is considered SCREAMING
Rules for writing instructions
31. How do you know what to include in your message?
Recipient's Name and Introduce Yourself
Goal of a letter of application
Conciseness
Your audience is the best guide for What and How
32. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.
Figures of Speech
Purpose - Format - Composition
Your audience is the best guide for What and How
Main parts of instructions
33. Formality Considerations
Information needed for short report
Recursive
Idioms
Casual - Informal - or Formal
34. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo
Position
Euphemismss
Guidelines for effective business e-mail messages
Main parts of instructions
35. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns
similar
Garbled Sentences
Wordiness
Information needed for short report
36. Informal
Proper Conversation - Personal Pronouns/Contractions - Sentences are Short - Organized - Well Structured;
Long Dashes
Climatic Order
Coherent writing
37. What are three levels of Editing?
Examples of medium s of business communication
Visualize Readers - Keep their interests in mind - List Pertinent Facts - Brainstorming - Diagrams
Helps include all important information; Makes you more willing to revise
Revision - Editing - Proofreading
38. What is important in the Revising stage?
Affectation
Get Feedback From Others!
Date - To - From - Subject Headings
Define the Problem - Consider the Audience and their Individual Contexts - Consider your own Contexts - Best Way to Achieve message;
39. Purpose - findings - conclusion - and recommendations
Cautiously i.e. BTW: by the way
Business Writing Style
Mechanical Devices
Information needed for short report
40. Goal and audience
Emphasis
Tone
Date - To - From - Subject Headings
Things to think through when planning a website
41. What are the activities in the planning stage?
Gathering and Collecting Information - Analyzing and Organizing Information - Choosing the Form - Channel - and Format of the Message
Characteristics of job-related writing
Concrete Words
Guidelines for successful group writing
42. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it
Climatic Order
Cliches
Biased Language
Goal of a letter of application
43. Listing the ideas or facts within a sentence in sequence from least to most important
Climatic Order
Biased Language
Active Voice
Subordination
44. How do you Plan the message?
Mechanical Devices
Write Correctly so others will not think you are stupid or lack credibility
Cut out nonessentials - Minimize references to Previous Communications
Define the Problem - Consider the Audience and their Individual Contexts - Consider your own Contexts - Best Way to Achieve message;
45. What is format of most Memos?
Selecting the proper medium
Date - To - From - Subject Headings
Guidelines for successful group writing
Goal of a letter of application
46. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard
Use Direct Pattern if positive - Use Indirect Pattern if neutral or negative; State Objective - ALWAYS Consider Audience and Purpose
Concrete Words
Sentence Length
Selecting the proper medium
47. Sentences can vary in sentence length - word order - loose and periodic sentences
Guidelines for successful group writing
Main parts of internal proposals
Sentence Variety
Affectation
48. What are Cons of Email?
49. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'
'You Viewpoint'
Past Correspondence - Employees - Records - Warranties - Product Descriptions - Survey - Interviews
Things to think through when planning a website
Idioms
50. Correctness
Write Correctly so others will not think you are stupid or lack credibility
Concrete Words
It is integral in how your audience will receive and accept the information.
One-third