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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Are these stages recursive or linear?






2. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






3. Repeating keywords and key phrases






4. E.g. 'most important'






5. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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6. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






7. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






8. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.






9. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed






10. What is the general Purpose of a Letter?






11. What are three levels of Editing?






12. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






13. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






14. Concern policies and regulations found in employee handbooks and other internal corporate communications






15. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






16. When should email NOT be used?






17. Using short and long sentences strategically






18. What is critical to a message's success?






19. What techniques can be used for gathering information?






20. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






21. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






22. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme






23. Tell and show how to do something






24. How do you begin the message?

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25. What is the best advice for Drafting?






26. Iitalics - bold type - underlining etc.






27. Use to call attention to a particular word or statement --






28. Formal






29. Clairty






30. To set you apart from the others; show that you have customized your resume for that company/job opening






31. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






32. What should you know about a Letter?






33. What types of research is done in gathering information?






34. Steps to Successful Writing






35. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






36. Plan what you are going to say - polish what you wrote before you sent it - proofread everything

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37. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






38. Stages can also be summarized as...






39. Formality Considerations






40. Goal and audience






41. What is Indirect Order?






42. What are Pros of Email?






43. What is current emphasis on for a Letter?






44. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






45. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






46. To emphasize the performer of an action: make the performer the subject of the verb






47. What is format of most Memos?






48. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






49. Use Initialisms






50. How do you Plan the message?