Test your basic knowledge |

The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme






2. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






3. Concern policies and regulations found in employee handbooks and other internal corporate communications






4. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






5. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






6. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






7. Goal and audience






8. What are Pros of Email?






9. To emphasize the performer of an action: make the performer the subject of the verb






10. What types of research is done in gathering information?






11. Sentences can vary in sentence length - word order - loose and periodic sentences






12. Informal






13. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






14. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






15. Plan what you are going to say - polish what you wrote before you sent it - proofread everything

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16. What is Direct Order?






17. What are Cons of Email?

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18. Repeating keywords and key phrases






19. When should email NOT be used?






20. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.






21. How do you present information in long messages?






22. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






23. What are Individual Contexts






24. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.






25. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






26. Audience's preferences - personal work style - how widely info needs to be distributed etc.






27. What is format of most Memos?






28. Steps to Successful Writing






29. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






30. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






31. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






32. General considerations with Email Messages






33. To set you apart from the others; show that you have customized your resume for that company/job opening






34. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






35. What is a Memorandum?






36. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






37. How do you Plan the message?






38. The ____________ of a word are its literal meanings - as defined in a dictionary.






39. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






40. Techniques for writing memos and emails are...






41. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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42. What is the general Purpose of a Letter?






43. Purpose - problem - plan/solution - conclusion






44. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






45. E.g. 'most important'






46. What are three levels of Revision?






47. What is the best advice for Drafting?






48. Use Initialisms






49. What is current emphasis on for a Letter?






50. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses