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Test your basic knowledge |
The Business Writing Process
Start Test
Study First
Subjects
:
writing-skills
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What is Direct Order?
Conciseness - Clarity - Etiquette - Correctness
Information the reader will want - put it first.
Subordination
Main parts of instructions
2. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.
Your Name - Closing Statement such as Thanks - Regards in more formal messages
Garbled Sentences
Concrete Words
Cliches
3. The ____________ of a word are its literal meanings - as defined in a dictionary.
Coherent writing
Recipient's Name and Introduce Yourself
Euphemismss
Denotaion
4. Why Avoid Perfectionism in Drafting?
Your Name - Closing Statement such as Thanks - Regards in more formal messages
Rules for writing instructions
Helps include all important information; Makes you more willing to revise
'You Viewpoint'
5. Conciseness
What do you want to say - Say It - Say it Better
Ethics in Business Writing
Cut out nonessentials - Minimize references to Previous Communications
Figures of Speech
6. Plan what you are going to say - polish what you wrote before you sent it - proofread everything
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7. Correctness
Write Correctly so others will not think you are stupid or lack credibility
Buzz Words
Denotaion
It is integral in how your audience will receive and accept the information.
8. Purpose - problem - plan/solution - conclusion
Stress Brevity - uses abbreviations - Convey ideas completely - minimal need for response - Telephone message - but in writing.
Past Correspondence - Employees - Records - Warranties - Product Descriptions - Survey - Interviews
Main parts of internal proposals
Strive for Concreteness - Vigor - Precision - Short sentences and paragraphs
9. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations
Not Confidential - Doesn't Communicate Emotions - Tone of Voice - or Unspoken Communications - Can be Ignored or Delayed
similar
Connotation
Most Important Information First - and then Descending Order
10. How is formatting important?
It is integral in how your audience will receive and accept the information.
Internal Letters. Sometimes classified as Reports
Guidelines for successful group writing
Buzz Words
11. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem
Characteristics of job-related writing
Your Name - Closing Statement such as Thanks - Regards in more formal messages
Past Correspondence - Employees - Records - Warranties - Product Descriptions - Survey - Interviews
Guidelines for successful group writing
12. Formality Considerations
Key draft questions
One-third
Casual - Informal - or Formal
Long - Complicated - Requires Negotiation - Questions/Info need clarification/discussion - Info Confidential/Sensitive - Requires Security - Could be Misinterpreted - Emotionally Charged - Requires Tone of Voice - Sent to Avoid - Contains Sensitive I
13. Casual
'You Viewpoint'
Slang; Colloquialisms - Contractions - Short Sentences - for close friends only
Buzz Words
Repetition
14. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.
Characteristics do employers like to see in a resume
Eliminates phone tag - saves time - facilitates fast decisions - cheap - provides written record
Outlining
Purpose - Format - Composition
15. What is important in the Revising stage?
Casual - Informal - or Formal
Characteristics of job-related writing
Helps include all important information; Makes you more willing to revise
Get Feedback From Others!
16. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations
Euphemismss
Characteristics of job-related writing
Figures of Speech
One-third
17. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary
Main parts of instructions
Mechanical Devices
Position
Things to think through when planning a website
18. Purpose - findings - conclusion - and recommendations
Revision - Editing - Proofreading
Information needed for short report
Goal of a letter of application
Things to think through when planning a website
19. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2
Ethics in Business Writing
Your Name - Closing Statement such as Thanks - Regards in more formal messages
Conciseness
Buzz Words
20. Using short and long sentences strategically
Information needed for short report
Main parts of internal proposals
Sentence Type
Sentence Length
21. Steps to Successful Writing
Main parts of instructions
Organizational - Professional - Personal
Things to think through when planning a website
Preparation - Research - Organization - Writing - Revision
22. What techniques can be used for gathering information?
Keep Distance between Writer and Reader - Avoid Personal References/Contractions - Longer Sentences - for people of Higher Status
Visualize Readers - Keep their interests in mind - List Pertinent Facts - Brainstorming - Diagrams
Revision of content - Organization - Formatting
Biased Language
23. What is Indirect Order?
Concrete Words
Put it Last - using the opening to prepare the audience
Information the reader will want - put it first.
One-third
24. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.
Garbled Sentences
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress
Conciseness
Helps include all important information; Makes you more willing to revise
25. Using words like 'most - much - very' with caution - wthout overdoing it.
Idioms
Long Dashes
Intensifiers
Subordination
26. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.
Goal of a letter of application
Biased Language
Examples of medium s of business communication
Most Important Information First - and then Descending Order
27. What are the activities in the planning stage?
Procedures
Organizational - Professional - Personal
Main parts of internal proposals
Gathering and Collecting Information - Analyzing and Organizing Information - Choosing the Form - Channel - and Format of the Message
28. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.
Coherent writing
Long Dashes
Tone
Get Feedback From Others!
29. Repeating keywords and key phrases
It is integral in how your audience will receive and accept the information.
Mechanical Devices
Repetition
Outlining
30. Are these stages recursive or linear?
Recursive
Purpose - Format - Composition
Information needed for short report
Climatic Order
31. Formal
What do you want to say - Say It - Say it Better
Keep Distance between Writer and Reader - Avoid Personal References/Contractions - Longer Sentences - for people of Higher Status
Affectation
Attractive and Readable Format
32. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns
Goal of a letter of application
Wordiness
Recursive
Purpose - Format - Composition
33. Informal
It is integral in how your audience will receive and accept the information.
Proper Conversation - Personal Pronouns/Contractions - Sentences are Short - Organized - Well Structured;
Intensifiers
Biased Language
34. E.g. 'most important'
Direct Statements
Put it Last - using the opening to prepare the audience
Guidelines for successful group writing
Outlining
35. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme
Climatic Order
Organizational - Professional - Personal
Emphasis
Active Voice
36. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses
Abstract words
Instructions
Slang; Colloquialisms - Contractions - Short Sentences - for close friends only
Internal Letters. Sometimes classified as Reports
37. Clairty
Tone
Guidelines for effective business e-mail messages
Strive for Concreteness - Vigor - Precision - Short sentences and paragraphs
Intensifiers
38. What is the general Purpose of a Letter?
Things to think through when planning a website
Short report
Your audience is the best guide for What and How
Represent writer and topic formally to recipient. Correspondence with People Outside the your organization.
39. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence
Recursive
Sentence Type
Information needed for short report
Climatic Order
40. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed
Attractive and Readable Format
Cut out nonessentials - Minimize references to Previous Communications
It is integral in how your audience will receive and accept the information.
Rules for writing instructions
41. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations
Repetition
Short report
What do you want to say - Say It - Say it Better
Affectation
42. What is critical to a message's success?
Strategy and Humanness
Attractive and Readable Format
Idioms
Proper Conversation - Personal Pronouns/Contractions - Sentences are Short - Organized - Well Structured;
43. What are Individual Contexts
Coherent writing
Cliches
Organizational - Professional - Personal
Attractive and Readable Format
44. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)
Position
Your Name - Closing Statement such as Thanks - Regards in more formal messages
Recipient's Name and Introduce Yourself
Four keys to effective writing
45. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.
Coherent writing
Revision - Editing - Proofreading
Euphemismss
Helps include all important information; Makes you more willing to revise
46. What are Cons of Email?
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47. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it
Buzz Words
Keep Distance between Writer and Reader - Avoid Personal References/Contractions - Longer Sentences - for people of Higher Status
Cliches
Revision - Editing - Proofreading
48. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -
Outlining
Telegraphic Style
Characteristics of job-related writing
Climatic Order
49. Tell and show how to do something
'You Viewpoint'
Instructions
Mechanical Devices
Visualize Readers - Keep their interests in mind - List Pertinent Facts - Brainstorming - Diagrams
50. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?
Strategy and Humanness
Revision - Editing - Proofreading
Information the reader will want - put it first.
Key draft questions