Test your basic knowledge |

The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Use to call attention to a particular word or statement --






2. General considerations with Email Messages






3. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






4. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






5. Iitalics - bold type - underlining etc.






6. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






7. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






8. Audience's preferences - personal work style - how widely info needs to be distributed etc.






9. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






10. Formality Considerations






11. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






12. How is formatting important?






13. Techniques for writing memos and emails are...






14. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.






15. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






16. How do you present information in long messages?






17. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






18. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






19. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






20. What techniques can be used for gathering information?






21. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






22. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






23. What are three levels of Revision?






24. Etiquette






25. Honesty - attractive - carefully organized - concise accurate - current information - relevance






26. Clairty






27. What is the best advice for Drafting?






28. How do you know what to include in your message?






29. How much time should a student spend in each writing stage?






30. E.g. 'most important'






31. How to end an email






32. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






33. When should email NOT be used?






34. Steps to Successful Writing






35. Correctness






36. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.






37. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.






38. Listing the ideas or facts within a sentence in sequence from least to most important






39. Goal and audience






40. Purpose - findings - conclusion - and recommendations






41. How do you begin the message?


42. Informal






43. Formal






44. Repeating keywords and key phrases






45. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






46. What should you know about a Letter?






47. Using words like 'most - much - very' with caution - wthout overdoing it.






48. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






49. What types of research is done in gathering information?






50. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y