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Test your basic knowledge |
The Business Writing Process
Start Test
Study First
Subjects
:
writing-skills
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem
Cautiously i.e. BTW: by the way
Proper Conversation - Personal Pronouns/Contractions - Sentences are Short - Organized - Well Structured;
Main parts of instructions
Guidelines for successful group writing
2. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard
Conciseness - Clarity - Etiquette - Correctness
Concrete Words
Goal of a letter of application
Garbled Sentences
3. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'
Idioms
Instructions
Your Name - Closing Statement such as Thanks - Regards in more formal messages
Your audience is the best guide for What and How
4. What should you know about a Letter?
Date - To - From - Subject Headings
Purpose - Format - Composition
Concrete Words
What do you want to say - Say It - Say it Better
5. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.
Figures of Speech
Your audience is the best guide for What and How
Sentence Length
Characteristics of job-related writing
6. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion
Procedures
Main parts of a set of instructions
Selecting the proper medium
Position
7. Tell and show how to do something
Instructions
Revision of content - Organization - Formatting
Conciseness
Get Feedback From Others!
8. Formality Considerations
Coherent writing
Long Dashes
Casual - Informal - or Formal
One-third
9. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'
Denotaion
Telegraphic Style
Define the Problem - Consider the Audience and their Individual Contexts - Consider your own Contexts - Best Way to Achieve message;
Most Important Information First - and then Descending Order
10. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o
Outlining
Most Important Information First - and then Descending Order
Ethics in Business Writing
Cut out nonessentials - Minimize references to Previous Communications
11. Purpose - problem - plan/solution - conclusion
Slang; Colloquialisms - Contractions - Short Sentences - for close friends only
Main parts of internal proposals
Telegraphic Style
Date - To - From - Subject Headings
12. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations
Slang; Colloquialisms - Contractions - Short Sentences - for close friends only
Coherent writing
Revision - Editing - Proofreading
Characteristics of job-related writing
13. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.
What do you want to say - Say It - Say it Better
Conciseness
Short report
Attractive and Readable Format
14. Conciseness
Cut out nonessentials - Minimize references to Previous Communications
Strive for Concreteness - Vigor - Precision - Short sentences and paragraphs
Purpose - Format - Composition
Outlining
15. Purpose - findings - conclusion - and recommendations
Information needed for short report
Telegraphic Style
Sentence Length
Visualize Readers - Keep their interests in mind - List Pertinent Facts - Brainstorming - Diagrams
16. Plan what you are going to say - polish what you wrote before you sent it - proofread everything
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17. How is formatting important?
It is integral in how your audience will receive and accept the information.
Rules for writing instructions
Wordiness
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress
18. What techniques can be used for gathering information?
Visualize Readers - Keep their interests in mind - List Pertinent Facts - Brainstorming - Diagrams
similar
Guidelines for effective business e-mail messages
Business Writing Style
19. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.
Outlining
Slang; Colloquialisms - Contractions - Short Sentences - for close friends only
Purpose - Format - Composition
Wordiness
20. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y
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21. The ____________ of a word are its literal meanings - as defined in a dictionary.
Represent writer and topic formally to recipient. Correspondence with People Outside the your organization.
Euphemismss
Denotaion
Affectation
22. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.
Emphasis
Garbled Sentences
Guidelines for effective business e-mail messages
Direct Statements
23. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme
Emphasis
Put it Last - using the opening to prepare the audience
Stress Brevity - uses abbreviations - Convey ideas completely - minimal need for response - Telephone message - but in writing.
Euphemismss
24. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?
Key draft questions
Cautiously i.e. BTW: by the way
NO offensive or abusive emails should be sent - and no upper case - as that is considered SCREAMING
Main parts of internal proposals
25. Clairty
Strive for Concreteness - Vigor - Precision - Short sentences and paragraphs
Main parts of instructions
Concrete Words
Your Name - Closing Statement such as Thanks - Regards in more formal messages
26. How much time should a student spend in each writing stage?
One-third
Abstract words
Revision - Editing - Proofreading
Telegraphic Style
27. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.
Coherent writing
Get Feedback From Others!
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress
Goal of a letter of application
28. When to use Instant Messaging?
Procedures
Key draft questions
Stress Brevity - uses abbreviations - Convey ideas completely - minimal need for response - Telephone message - but in writing.
Proper Conversation - Personal Pronouns/Contractions - Sentences are Short - Organized - Well Structured;
29. What is the best advice for Drafting?
Tone
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress
Your audience is the best guide for What and How
Concrete Words
30. Formal
Euphemismss
Sentence Variety
Outlining
Keep Distance between Writer and Reader - Avoid Personal References/Contractions - Longer Sentences - for people of Higher Status
31. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites
Recipient's Name and Introduce Yourself
Examples of medium s of business communication
Sentence Variety
Proper Conversation - Personal Pronouns/Contractions - Sentences are Short - Organized - Well Structured;
32. Concern policies and regulations found in employee handbooks and other internal corporate communications
Put it Last - using the opening to prepare the audience
Climatic Order
What do you want to say - Say It - Say it Better
Procedures
33. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.
Gathering and Collecting Information - Analyzing and Organizing Information - Choosing the Form - Channel - and Format of the Message
Recipient's Name and Introduce Yourself
Buzz Words
Tone
34. Use to call attention to a particular word or statement --
Long Dashes
Strategy and Humanness
Cautiously i.e. BTW: by the way
Affectation
35. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.
Long Dashes
Examples of medium s of business communication
Subordination
Eliminates phone tag - saves time - facilitates fast decisions - cheap - provides written record
36. How do you begin the message?
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37. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.
Instructions
Things to think through when planning a website
Eliminates phone tag - saves time - facilitates fast decisions - cheap - provides written record
Position
38. What are Cons of Email?
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39. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations
Stress Brevity - uses abbreviations - Convey ideas completely - minimal need for response - Telephone message - but in writing.
Short report
Cliches
Buzz Words
40. How do you know what to include in your message?
Define the Problem - Consider the Audience and their Individual Contexts - Consider your own Contexts - Best Way to Achieve message;
Your audience is the best guide for What and How
Rules for writing instructions
Denotaion
41. What is Direct Order?
Information the reader will want - put it first.
Climatic Order
Rules for writing instructions
Repetition
42. Casual
Get Feedback From Others!
Slang; Colloquialisms - Contractions - Short Sentences - for close friends only
Past Correspondence - Employees - Records - Warranties - Product Descriptions - Survey - Interviews
Characteristics do employers like to see in a resume
43. Sentences can vary in sentence length - word order - loose and periodic sentences
Helps include all important information; Makes you more willing to revise
NO offensive or abusive emails should be sent - and no upper case - as that is considered SCREAMING
Sentence Variety
Climatic Order
44. When should email NOT be used?
Business Writing Style
Long - Complicated - Requires Negotiation - Questions/Info need clarification/discussion - Info Confidential/Sensitive - Requires Security - Could be Misinterpreted - Emotionally Charged - Requires Tone of Voice - Sent to Avoid - Contains Sensitive I
Main parts of a set of instructions
Eliminates phone tag - saves time - facilitates fast decisions - cheap - provides written record
45. Stages can also be summarized as...
Instructions
Subordination
What do you want to say - Say It - Say it Better
Stress Brevity - uses abbreviations - Convey ideas completely - minimal need for response - Telephone message - but in writing.
46. What are three levels of Revision?
Revision of content - Organization - Formatting
Slang; Colloquialisms - Contractions - Short Sentences - for close friends only
Characteristics of job-related writing
Cliches
47. Goal and audience
Put it Last - using the opening to prepare the audience
Things to think through when planning a website
Buzz Words
Your Name - Closing Statement such as Thanks - Regards in more formal messages
48. Audience's preferences - personal work style - how widely info needs to be distributed etc.
Conciseness
Selecting the proper medium
similar
Telegraphic Style
49. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.
Biased Language
Preparation - Research - Organization - Writing - Revision
Stress Brevity - uses abbreviations - Convey ideas completely - minimal need for response - Telephone message - but in writing.
Telegraphic Style
50. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.
Helps include all important information; Makes you more willing to revise
Goal of a letter of application
Garbled Sentences
Affectation