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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






2. What is format of most Memos?






3. What are the activities in the planning stage?






4. To emphasize the performer of an action: make the performer the subject of the verb






5. Honesty - attractive - carefully organized - concise accurate - current information - relevance






6. How do you begin the message?

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7. Concern policies and regulations found in employee handbooks and other internal corporate communications






8. Formal






9. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






10. When to use Instant Messaging?






11. How do you present information in long messages?






12. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






13. Informal






14. Purpose - findings - conclusion - and recommendations






15. What are three levels of Editing?






16. E.g. 'most important'






17. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






18. Plan what you are going to say - polish what you wrote before you sent it - proofread everything

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19. Formality Considerations






20. What is critical to a message's success?






21. Using short and long sentences strategically






22. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






23. What are three levels of Revision?






24. How much time should a student spend in each writing stage?






25. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






26. What should you know about a Letter?






27. Using words like 'most - much - very' with caution - wthout overdoing it.






28. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






29. When should email NOT be used?






30. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.






31. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.






32. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






33. How do you know what to include in your message?






34. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






35. Are these stages recursive or linear?






36. Steps to Successful Writing






37. What is current emphasis on for a Letter?






38. What are Pros of Email?






39. Sentences can vary in sentence length - word order - loose and periodic sentences






40. Use Initialisms






41. Clairty






42. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






43. Correctness






44. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme






45. Conciseness






46. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






47. What is the best advice for Drafting?






48. Stages can also be summarized as...






49. How do you present information in message?






50. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.