Test your basic knowledge |

The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Purpose - findings - conclusion - and recommendations






2. Goal and audience






3. Sentences can vary in sentence length - word order - loose and periodic sentences






4. Use to call attention to a particular word or statement --






5. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed






6. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






7. What is Direct Order?






8. Listing the ideas or facts within a sentence in sequence from least to most important






9. What techniques can be used for gathering information?






10. When to use Instant Messaging?






11. Use Initialisms






12. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






13. Steps to Successful Writing






14. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






15. What should you know about a Letter?






16. To emphasize the performer of an action: make the performer the subject of the verb






17. E.g. 'most important'






18. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






19. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






20. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y


21. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






22. How much time should a student spend in each writing stage?






23. Purpose - problem - plan/solution - conclusion






24. Correctness






25. How do you Plan the message?






26. Formality Considerations






27. What is current emphasis on for a Letter?






28. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






29. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






30. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






31. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






32. How is formatting important?






33. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






34. Audience's preferences - personal work style - how widely info needs to be distributed etc.






35. Stages can also be summarized as...






36. Using short and long sentences strategically






37. Etiquette






38. When should email NOT be used?






39. What is important in the Revising stage?






40. What are Individual Contexts






41. Repeating keywords and key phrases






42. What are three levels of Revision?






43. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






44. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






45. What types of research is done in gathering information?






46. General considerations with Email Messages






47. What are Pros of Email?






48. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme






49. Informal






50. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.