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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.






2. What is format of most Memos?






3. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme






4. Repeating keywords and key phrases






5. What are Pros of Email?






6. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






7. Conciseness






8. What are Individual Contexts






9. What are three levels of Revision?






10. Goal and audience






11. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






12. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






13. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






14. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






15. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






16. Listing the ideas or facts within a sentence in sequence from least to most important






17. Informal






18. What is Indirect Order?






19. Audience's preferences - personal work style - how widely info needs to be distributed etc.






20. What are the activities in the planning stage?






21. Purpose - problem - plan/solution - conclusion






22. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






23. How is formatting important?






24. Steps to Successful Writing






25. Clairty






26. What is Direct Order?






27. Purpose - findings - conclusion - and recommendations






28. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






29. To emphasize the performer of an action: make the performer the subject of the verb






30. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






31. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






32. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y


33. How to end an email






34. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






35. What is the general Purpose of a Letter?






36. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






37. Are these stages recursive or linear?






38. Formality Considerations






39. Using words like 'most - much - very' with caution - wthout overdoing it.






40. Techniques for writing memos and emails are...






41. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






42. Iitalics - bold type - underlining etc.






43. Use to call attention to a particular word or statement --






44. How much time should a student spend in each writing stage?






45. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns






46. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






47. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.






48. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






49. What is the best advice for Drafting?






50. How do you Plan the message?