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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Goal and audience






2. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






3. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed






4. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






5. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






6. What techniques can be used for gathering information?






7. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.






8. When to use Instant Messaging?






9. What is Direct Order?






10. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






11. Listing the ideas or facts within a sentence in sequence from least to most important






12. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






13. How to end an email






14. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.






15. Techniques for writing memos and emails are...






16. What types of research is done in gathering information?






17. Correctness






18. How is formatting important?






19. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






20. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y


21. What is important in the Revising stage?






22. What is current emphasis on for a Letter?






23. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






24. Use Initialisms






25. What is critical to a message's success?






26. To emphasize the performer of an action: make the performer the subject of the verb






27. Conciseness






28. Clairty






29. Casual






30. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.






31. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






32. What is a Memorandum?






33. Informal






34. What are three levels of Revision?






35. Sentences can vary in sentence length - word order - loose and periodic sentences






36. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






37. Use to call attention to a particular word or statement --






38. How do you Plan the message?






39. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme






40. How much time should a student spend in each writing stage?






41. E.g. 'most important'






42. Formality Considerations






43. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






44. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns






45. Audience's preferences - personal work style - how widely info needs to be distributed etc.






46. What are Pros of Email?






47. How do you begin the message?


48. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






49. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






50. What is Indirect Order?