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Test your basic knowledge |
The Business Writing Process
Start Test
Study First
Subjects
:
writing-skills
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard
Concrete Words
Revision of content - Organization - Formatting
Sentence Length
'You Viewpoint'
2. What are Individual Contexts
Wordiness
Organizational - Professional - Personal
Outlining
Euphemismss
3. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.
Outlining
Coherent writing
Business Writing Style
Purpose - Format - Composition
4. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.
Instructions
Connotation
Outlining
Keep Distance between Writer and Reader - Avoid Personal References/Contractions - Longer Sentences - for people of Higher Status
5. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations
'You Viewpoint'
One-third
Subordination
Characteristics of job-related writing
6. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -
Visualize Readers - Keep their interests in mind - List Pertinent Facts - Brainstorming - Diagrams
Characteristics of job-related writing
Emphasis
Long Dashes
7. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem
Sentence Type
Guidelines for successful group writing
Recipient's Name and Introduce Yourself
Use Direct Pattern if positive - Use Indirect Pattern if neutral or negative; State Objective - ALWAYS Consider Audience and Purpose
8. Listing the ideas or facts within a sentence in sequence from least to most important
Affectation
Climatic Order
Guidelines for successful group writing
Helps include all important information; Makes you more willing to revise
9. Techniques for writing memos and emails are...
Proper Conversation - Personal Pronouns/Contractions - Sentences are Short - Organized - Well Structured;
similar
One-third
Climatic Order
10. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o
Attractive and Readable Format
Ethics in Business Writing
Preparation - Research - Organization - Writing - Revision
Figures of Speech
11. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.
Garbled Sentences
Organizational - Professional - Personal
One-third
Telegraphic Style
12. When should email NOT be used?
Four keys to effective writing
Long - Complicated - Requires Negotiation - Questions/Info need clarification/discussion - Info Confidential/Sensitive - Requires Security - Could be Misinterpreted - Emotionally Charged - Requires Tone of Voice - Sent to Avoid - Contains Sensitive I
Casual - Informal - or Formal
It is integral in how your audience will receive and accept the information.
13. What are the activities in the planning stage?
Examples of medium s of business communication
Information needed for short report
Gathering and Collecting Information - Analyzing and Organizing Information - Choosing the Form - Channel - and Format of the Message
Main parts of internal proposals
14. How is formatting important?
Keep Distance between Writer and Reader - Avoid Personal References/Contractions - Longer Sentences - for people of Higher Status
Revision - Editing - Proofreading
It is integral in how your audience will receive and accept the information.
Affectation
15. What is Direct Order?
Active Voice
Subordination
Information the reader will want - put it first.
Helps include all important information; Makes you more willing to revise
16. What are Pros of Email?
Internal Letters. Sometimes classified as Reports
Gathering and Collecting Information - Analyzing and Organizing Information - Choosing the Form - Channel - and Format of the Message
Cut out nonessentials - Minimize references to Previous Communications
Eliminates phone tag - saves time - facilitates fast decisions - cheap - provides written record
17. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence
Slang; Colloquialisms - Contractions - Short Sentences - for close friends only
Wordiness
Sentence Type
Conciseness - Clarity - Etiquette - Correctness
18. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed
Connotation
Rules for writing instructions
Get Feedback From Others!
Short report
19. Plan what you are going to say - polish what you wrote before you sent it - proofread everything
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20. General considerations with Email Messages
Helps include all important information; Makes you more willing to revise
Conciseness - Clarity - Etiquette - Correctness
Business Writing Style
Strategy and Humanness
21. Audience's preferences - personal work style - how widely info needs to be distributed etc.
Long Dashes
Internal Letters. Sometimes classified as Reports
Main parts of internal proposals
Selecting the proper medium
22. What is a Memorandum?
Characteristics of job-related writing
Ethics in Business Writing
Wordiness
Internal Letters. Sometimes classified as Reports
23. How do you present information in message?
Denotaion
Characteristics do employers like to see in a resume
Purpose - Format - Composition
Most Important Information First - and then Descending Order
24. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses
Instructions
Characteristics of job-related writing
Recipient's Name and Introduce Yourself
Abstract words
25. To emphasize the performer of an action: make the performer the subject of the verb
Denotaion
Conciseness
Active Voice
Get Feedback From Others!
26. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.
Denotaion
Mechanical Devices
Conciseness
Wordiness
27. E.g. 'most important'
Guidelines for effective business e-mail messages
Connotation
Define the Problem - Consider the Audience and their Individual Contexts - Consider your own Contexts - Best Way to Achieve message;
Direct Statements
28. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme
Emphasis
What do you want to say - Say It - Say it Better
Eliminates phone tag - saves time - facilitates fast decisions - cheap - provides written record
Characteristics of job-related writing
29. What is Indirect Order?
Denotaion
Put it Last - using the opening to prepare the audience
Slang; Colloquialisms - Contractions - Short Sentences - for close friends only
Sentence Length
30. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it
Cautiously i.e. BTW: by the way
Idioms
similar
Cliches
31. What is the general Purpose of a Letter?
Represent writer and topic formally to recipient. Correspondence with People Outside the your organization.
Past Correspondence - Employees - Records - Warranties - Product Descriptions - Survey - Interviews
Not Confidential - Doesn't Communicate Emotions - Tone of Voice - or Unspoken Communications - Can be Ignored or Delayed
NO offensive or abusive emails should be sent - and no upper case - as that is considered SCREAMING
32. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns
Wordiness
Date - To - From - Subject Headings
Revision of content - Organization - Formatting
Sentence Variety
33. How much time should a student spend in each writing stage?
Revision of content - Organization - Formatting
One-third
Get Feedback From Others!
Preparation - Research - Organization - Writing - Revision
34. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.
Outlining
Your Name - Closing Statement such as Thanks - Regards in more formal messages
Affectation
Telegraphic Style
35. What should you know about a Letter?
Cliches
Not Confidential - Doesn't Communicate Emotions - Tone of Voice - or Unspoken Communications - Can be Ignored or Delayed
Procedures
Purpose - Format - Composition
36. Purpose - findings - conclusion - and recommendations
Repetition
Information the reader will want - put it first.
Information needed for short report
Your Name - Closing Statement such as Thanks - Regards in more formal messages
37. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.
Tone
Not Confidential - Doesn't Communicate Emotions - Tone of Voice - or Unspoken Communications - Can be Ignored or Delayed
Your Name - Closing Statement such as Thanks - Regards in more formal messages
Position
38. Concern policies and regulations found in employee handbooks and other internal corporate communications
Abstract words
Characteristics do employers like to see in a resume
Keep Distance between Writer and Reader - Avoid Personal References/Contractions - Longer Sentences - for people of Higher Status
Procedures
39. Formality Considerations
Cut out nonessentials - Minimize references to Previous Communications
Tone
Casual - Informal - or Formal
Coherent writing
40. What is current emphasis on for a Letter?
Strategy and Humanness
Conciseness - Clarity - Etiquette - Correctness
Recipient's Name and Introduce Yourself
Represent writer and topic formally to recipient. Correspondence with People Outside the your organization.
41. How do you present information in long messages?
Not Confidential - Doesn't Communicate Emotions - Tone of Voice - or Unspoken Communications - Can be Ignored or Delayed
Repetition
Use Direct Pattern if positive - Use Indirect Pattern if neutral or negative; State Objective - ALWAYS Consider Audience and Purpose
Connotation
42. Conciseness
Business Writing Style
Attractive and Readable Format
Internal Letters. Sometimes classified as Reports
Cut out nonessentials - Minimize references to Previous Communications
43. Honesty - attractive - carefully organized - concise accurate - current information - relevance
Repetition
Conciseness
Characteristics do employers like to see in a resume
Sentence Type
44. When to use Instant Messaging?
Stress Brevity - uses abbreviations - Convey ideas completely - minimal need for response - Telephone message - but in writing.
Characteristics do employers like to see in a resume
Three P's for success in writing a memo
Information needed for short report
45. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.
What do you want to say - Say It - Say it Better
Tone
Selecting the proper medium
Represent writer and topic formally to recipient. Correspondence with People Outside the your organization.
46. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion
Main parts of a set of instructions
Garbled Sentences
Three P's for success in writing a memo
Your Name - Closing Statement such as Thanks - Regards in more formal messages
47. How do you Plan the message?
Key draft questions
Rules for writing instructions
Your Name - Closing Statement such as Thanks - Regards in more formal messages
Define the Problem - Consider the Audience and their Individual Contexts - Consider your own Contexts - Best Way to Achieve message;
48. What are Cons of Email?
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49. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.
It is integral in how your audience will receive and accept the information.
Four keys to effective writing
Write Correctly so others will not think you are stupid or lack credibility
Figures of Speech
50. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?
Main parts of instructions
Attractive and Readable Format
Recursive
Key draft questions