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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What are Pros of Email?






2. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.






3. How is formatting important?






4. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






5. What are Cons of Email?

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6. How do you know what to include in your message?






7. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






8. Are these stages recursive or linear?






9. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






10. Repeating keywords and key phrases






11. What is critical to a message's success?






12. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






13. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






14. Listing the ideas or facts within a sentence in sequence from least to most important






15. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






16. Concern policies and regulations found in employee handbooks and other internal corporate communications






17. How to end an email






18. What is current emphasis on for a Letter?






19. General considerations with Email Messages






20. Correctness






21. Formality Considerations






22. Why Avoid Perfectionism in Drafting?






23. What is the general Purpose of a Letter?






24. Stages can also be summarized as...






25. What is the best advice for Drafting?






26. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed






27. Techniques for writing memos and emails are...






28. What is a Memorandum?






29. Use to call attention to a particular word or statement --






30. Sentences can vary in sentence length - word order - loose and periodic sentences






31. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






32. Use Initialisms






33. What are the activities in the planning stage?






34. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.






35. To emphasize the performer of an action: make the performer the subject of the verb






36. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






37. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns






38. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.






39. How do you begin the message?

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40. What are Individual Contexts






41. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






42. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






43. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






44. Honesty - attractive - carefully organized - concise accurate - current information - relevance






45. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






46. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






47. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






48. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






49. How do you Plan the message?






50. Tell and show how to do something