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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What is critical to a message's success?






2. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






3. What are three levels of Revision?






4. Purpose - findings - conclusion - and recommendations






5. How to end an email






6. Casual






7. How do you present information in long messages?






8. How do you Plan the message?






9. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






10. What is format of most Memos?






11. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.






12. Using short and long sentences strategically






13. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






14. Formal






15. Use Initialisms






16. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






17. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






18. How do you begin the message?

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19. What are Cons of Email?

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20. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






21. Etiquette






22. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






23. What is important in the Revising stage?






24. Formality Considerations






25. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.






26. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






27. How much time should a student spend in each writing stage?






28. Repeating keywords and key phrases






29. Use to call attention to a particular word or statement --






30. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






31. What are three levels of Editing?






32. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.






33. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.






34. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






35. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






36. How do you present information in message?






37. How is formatting important?






38. Correctness






39. Honesty - attractive - carefully organized - concise accurate - current information - relevance






40. Plan what you are going to say - polish what you wrote before you sent it - proofread everything

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41. General considerations with Email Messages






42. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






43. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed






44. Conciseness






45. What should you know about a Letter?






46. Informal






47. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






48. Audience's preferences - personal work style - how widely info needs to be distributed etc.






49. Sentences can vary in sentence length - word order - loose and periodic sentences






50. Why Avoid Perfectionism in Drafting?







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Can you answer 50 questions in 15 minutes?


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