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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Use to call attention to a particular word or statement --






2. Listing the ideas or facts within a sentence in sequence from least to most important






3. Why Avoid Perfectionism in Drafting?






4. How do you present information in long messages?






5. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






6. Formal






7. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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8. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.






9. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






10. The ____________ of a word are its literal meanings - as defined in a dictionary.






11. Tell and show how to do something






12. To emphasize the performer of an action: make the performer the subject of the verb






13. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






14. Audience's preferences - personal work style - how widely info needs to be distributed etc.






15. What are the activities in the planning stage?






16. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






17. Honesty - attractive - carefully organized - concise accurate - current information - relevance






18. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






19. How do you know what to include in your message?






20. Informal






21. How to end an email






22. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






23. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






24. Formality Considerations






25. Techniques for writing memos and emails are...






26. What is critical to a message's success?






27. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






28. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






29. Plan what you are going to say - polish what you wrote before you sent it - proofread everything

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30. Concern policies and regulations found in employee handbooks and other internal corporate communications






31. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






32. What are three levels of Revision?






33. Steps to Successful Writing






34. What are Individual Contexts






35. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.






36. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






37. Correctness






38. E.g. 'most important'






39. What is a Memorandum?






40. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme






41. When should email NOT be used?






42. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






43. What is format of most Memos?






44. Purpose - findings - conclusion - and recommendations






45. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






46. What is current emphasis on for a Letter?






47. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






48. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






49. Using short and long sentences strategically






50. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.