Test your basic knowledge |

The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Listing the ideas or facts within a sentence in sequence from least to most important






2. Etiquette






3. How do you present information in message?






4. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.






5. Purpose - findings - conclusion - and recommendations






6. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme






7. Formal






8. How do you know what to include in your message?






9. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






10. Sentences can vary in sentence length - word order - loose and periodic sentences






11. When should email NOT be used?






12. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






13. Audience's preferences - personal work style - how widely info needs to be distributed etc.






14. What types of research is done in gathering information?






15. What are Cons of Email?

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16. How much time should a student spend in each writing stage?






17. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






18. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






19. General considerations with Email Messages






20. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






21. How do you present information in long messages?






22. The ____________ of a word are its literal meanings - as defined in a dictionary.






23. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






24. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






25. Casual






26. Clairty






27. Iitalics - bold type - underlining etc.






28. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






29. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






30. Use Initialisms






31. Correctness






32. How do you begin the message?

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33. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






34. What is current emphasis on for a Letter?






35. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.






36. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






37. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






38. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed






39. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






40. Plan what you are going to say - polish what you wrote before you sent it - proofread everything

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41. What is the best advice for Drafting?






42. Purpose - problem - plan/solution - conclusion






43. Informal






44. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






45. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






46. What are three levels of Editing?






47. What are Individual Contexts






48. How to end an email






49. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






50. Tell and show how to do something