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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.






2. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






3. What is the best advice for Drafting?






4. What is Direct Order?






5. When to use Instant Messaging?






6. Correctness






7. Using short and long sentences strategically






8. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






9. Purpose - problem - plan/solution - conclusion






10. Listing the ideas or facts within a sentence in sequence from least to most important






11. What types of research is done in gathering information?






12. Use to call attention to a particular word or statement --






13. What is current emphasis on for a Letter?






14. Etiquette






15. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






16. General considerations with Email Messages






17. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






18. What should you know about a Letter?






19. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






20. Clairty






21. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme






22. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






23. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.






24. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






25. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






26. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






27. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






28. What are the activities in the planning stage?






29. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






30. What are Cons of Email?


31. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






32. Repeating keywords and key phrases






33. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






34. Steps to Successful Writing






35. Audience's preferences - personal work style - how widely info needs to be distributed etc.






36. Tell and show how to do something






37. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed






38. What are three levels of Revision?






39. What are three levels of Editing?






40. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns






41. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.






42. Iitalics - bold type - underlining etc.






43. Informal






44. The ____________ of a word are its literal meanings - as defined in a dictionary.






45. How do you present information in long messages?






46. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






47. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






48. How do you know what to include in your message?






49. Use Initialisms






50. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.