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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






2. Audience's preferences - personal work style - how widely info needs to be distributed etc.






3. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme






4. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






5. Purpose - problem - plan/solution - conclusion






6. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






7. Clairty






8. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






9. How much time should a student spend in each writing stage?






10. How do you begin the message?

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11. What should you know about a Letter?






12. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






13. What is Direct Order?






14. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






15. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






16. Informal






17. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






18. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






19. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






20. Formal






21. What is Indirect Order?






22. Why Avoid Perfectionism in Drafting?






23. E.g. 'most important'






24. What is a Memorandum?






25. Plan what you are going to say - polish what you wrote before you sent it - proofread everything

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26. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






27. What techniques can be used for gathering information?






28. How do you present information in long messages?






29. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






30. What are Pros of Email?






31. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.






32. Techniques for writing memos and emails are...






33. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






34. To emphasize the performer of an action: make the performer the subject of the verb






35. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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36. What are three levels of Editing?






37. Formality Considerations






38. Purpose - findings - conclusion - and recommendations






39. What are Individual Contexts






40. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






41. The ____________ of a word are its literal meanings - as defined in a dictionary.






42. When to use Instant Messaging?






43. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






44. What is format of most Memos?






45. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.






46. Using words like 'most - much - very' with caution - wthout overdoing it.






47. General considerations with Email Messages






48. Tell and show how to do something






49. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






50. Use Initialisms






Can you answer 50 questions in 15 minutes?



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