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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






2. Audience's preferences - personal work style - how widely info needs to be distributed etc.






3. What are three levels of Editing?






4. Sentences can vary in sentence length - word order - loose and periodic sentences






5. Use Initialisms






6. Using short and long sentences strategically






7. What are Individual Contexts






8. How do you Plan the message?






9. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






10. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






11. Are these stages recursive or linear?






12. Honesty - attractive - carefully organized - concise accurate - current information - relevance






13. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






14. Steps to Successful Writing






15. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






16. What types of research is done in gathering information?






17. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






18. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






19. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






20. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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21. Etiquette






22. What is Direct Order?






23. Goal and audience






24. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






25. What is the general Purpose of a Letter?






26. What is important in the Revising stage?






27. How do you present information in message?






28. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.






29. What is critical to a message's success?






30. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






31. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.






32. How much time should a student spend in each writing stage?






33. The ____________ of a word are its literal meanings - as defined in a dictionary.






34. When to use Instant Messaging?






35. Using words like 'most - much - very' with caution - wthout overdoing it.






36. What techniques can be used for gathering information?






37. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






38. Correctness






39. What are the activities in the planning stage?






40. What is a Memorandum?






41. Casual






42. What is current emphasis on for a Letter?






43. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.






44. How to end an email






45. What are Pros of Email?






46. How do you know what to include in your message?






47. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






48. General considerations with Email Messages






49. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






50. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence