Test your basic knowledge |

The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.






2. What are Individual Contexts






3. Purpose - findings - conclusion - and recommendations






4. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






5. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






6. What are Cons of Email?

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7. How to end an email






8. How much time should a student spend in each writing stage?






9. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






10. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed






11. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






12. Concern policies and regulations found in employee handbooks and other internal corporate communications






13. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






14. What is Direct Order?






15. Honesty - attractive - carefully organized - concise accurate - current information - relevance






16. Purpose - problem - plan/solution - conclusion






17. Use Initialisms






18. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






19. E.g. 'most important'






20. General considerations with Email Messages






21. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






22. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






23. Listing the ideas or facts within a sentence in sequence from least to most important






24. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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25. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






26. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






27. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.






28. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






29. What is critical to a message's success?






30. How do you present information in message?






31. Tell and show how to do something






32. What are the activities in the planning stage?






33. Are these stages recursive or linear?






34. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






35. Correctness






36. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns






37. What is the general Purpose of a Letter?






38. How do you Plan the message?






39. What is Indirect Order?






40. How do you know what to include in your message?






41. Formal






42. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






43. Why Avoid Perfectionism in Drafting?






44. Goal and audience






45. Formality Considerations






46. Iitalics - bold type - underlining etc.






47. What should you know about a Letter?






48. What are Pros of Email?






49. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






50. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.