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Test your basic knowledge |
The Business Writing Process
Start Test
Study First
Subjects
:
writing-skills
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'
Telegraphic Style
Conciseness
Main parts of a set of instructions
Guidelines for successful group writing
2. Iitalics - bold type - underlining etc.
Revision - Editing - Proofreading
Mechanical Devices
Guidelines for effective business e-mail messages
Figures of Speech
3. Formal
Main parts of instructions
Business Writing Style
Instructions
Keep Distance between Writer and Reader - Avoid Personal References/Contractions - Longer Sentences - for people of Higher Status
4. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.
Recipient's Name and Introduce Yourself
What do you want to say - Say It - Say it Better
Past Correspondence - Employees - Records - Warranties - Product Descriptions - Survey - Interviews
Figures of Speech
5. Tell and show how to do something
Climatic Order
Figures of Speech
Define the Problem - Consider the Audience and their Individual Contexts - Consider your own Contexts - Best Way to Achieve message;
Instructions
6. What are Pros of Email?
Idioms
Abstract words
Eliminates phone tag - saves time - facilitates fast decisions - cheap - provides written record
Write Correctly so others will not think you are stupid or lack credibility
7. How is formatting important?
Idioms
Information needed for short report
Characteristics do employers like to see in a resume
It is integral in how your audience will receive and accept the information.
8. When should email NOT be used?
Cut out nonessentials - Minimize references to Previous Communications
Long - Complicated - Requires Negotiation - Questions/Info need clarification/discussion - Info Confidential/Sensitive - Requires Security - Could be Misinterpreted - Emotionally Charged - Requires Tone of Voice - Sent to Avoid - Contains Sensitive I
Position
Preparation - Research - Organization - Writing - Revision
9. The ____________ of a word are its literal meanings - as defined in a dictionary.
Proper Conversation - Personal Pronouns/Contractions - Sentences are Short - Organized - Well Structured;
Denotaion
Things to think through when planning a website
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress
10. What are the activities in the planning stage?
Write Correctly so others will not think you are stupid or lack credibility
Get Feedback From Others!
Euphemismss
Gathering and Collecting Information - Analyzing and Organizing Information - Choosing the Form - Channel - and Format of the Message
11. What should you know about a Letter?
Purpose - Format - Composition
Biased Language
Use Direct Pattern if positive - Use Indirect Pattern if neutral or negative; State Objective - ALWAYS Consider Audience and Purpose
Your audience is the best guide for What and How
12. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations
Short report
Cliches
Euphemismss
Instructions
13. Plan what you are going to say - polish what you wrote before you sent it - proofread everything
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14. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y
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15. When to use Instant Messaging?
Write Correctly so others will not think you are stupid or lack credibility
Stress Brevity - uses abbreviations - Convey ideas completely - minimal need for response - Telephone message - but in writing.
Represent writer and topic formally to recipient. Correspondence with People Outside the your organization.
Ethics in Business Writing
16. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'
It is integral in how your audience will receive and accept the information.
Organizational - Professional - Personal
Sentence Length
Idioms
17. How do you present information in long messages?
Use Direct Pattern if positive - Use Indirect Pattern if neutral or negative; State Objective - ALWAYS Consider Audience and Purpose
Recipient's Name and Introduce Yourself
Ethics in Business Writing
Preparation - Research - Organization - Writing - Revision
18. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.
Three P's for success in writing a memo
Conciseness
One-third
Gathering and Collecting Information - Analyzing and Organizing Information - Choosing the Form - Channel - and Format of the Message
19. What is the general Purpose of a Letter?
Internal Letters. Sometimes classified as Reports
Your Name - Closing Statement such as Thanks - Regards in more formal messages
Represent writer and topic formally to recipient. Correspondence with People Outside the your organization.
Procedures
20. How much time should a student spend in each writing stage?
One-third
'You Viewpoint'
Keep Distance between Writer and Reader - Avoid Personal References/Contractions - Longer Sentences - for people of Higher Status
Emphasis
21. Goal and audience
Date - To - From - Subject Headings
Things to think through when planning a website
Biased Language
Information needed for short report
22. Correctness
Write Correctly so others will not think you are stupid or lack credibility
Internal Letters. Sometimes classified as Reports
Characteristics do employers like to see in a resume
Purpose - Format - Composition
23. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.
Rules for writing instructions
Recursive
Position
Cliches
24. To set you apart from the others; show that you have customized your resume for that company/job opening
Coherent writing
Goal of a letter of application
Main parts of internal proposals
Selecting the proper medium
25. General considerations with Email Messages
Intensifiers
Rules for writing instructions
Casual - Informal - or Formal
Conciseness - Clarity - Etiquette - Correctness
26. Repeating keywords and key phrases
Ethics in Business Writing
Repetition
Subordination
Sentence Variety
27. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem
Guidelines for successful group writing
Characteristics do employers like to see in a resume
Write Correctly so others will not think you are stupid or lack credibility
Conciseness - Clarity - Etiquette - Correctness
28. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.
Get Feedback From Others!
Tone
Rules for writing instructions
Proper Conversation - Personal Pronouns/Contractions - Sentences are Short - Organized - Well Structured;
29. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed
Proper Conversation - Personal Pronouns/Contractions - Sentences are Short - Organized - Well Structured;
Euphemismss
Rules for writing instructions
Characteristics do employers like to see in a resume
30. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.
Date - To - From - Subject Headings
Information needed for short report
Affectation
Things to think through when planning a website
31. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.
Three P's for success in writing a memo
Most Important Information First - and then Descending Order
Subordination
Mechanical Devices
32. To emphasize the performer of an action: make the performer the subject of the verb
Telegraphic Style
Denotaion
Active Voice
Strategy and Humanness
33. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard
Concrete Words
Cautiously i.e. BTW: by the way
Buzz Words
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress
34. Concern policies and regulations found in employee handbooks and other internal corporate communications
Characteristics do employers like to see in a resume
Procedures
Buzz Words
Climatic Order
35. How do you present information in message?
Long - Complicated - Requires Negotiation - Questions/Info need clarification/discussion - Info Confidential/Sensitive - Requires Security - Could be Misinterpreted - Emotionally Charged - Requires Tone of Voice - Sent to Avoid - Contains Sensitive I
Most Important Information First - and then Descending Order
Connotation
Revision - Editing - Proofreading
36. Use Initialisms
Cautiously i.e. BTW: by the way
Past Correspondence - Employees - Records - Warranties - Product Descriptions - Survey - Interviews
Figures of Speech
Information the reader will want - put it first.
37. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?
Connotation
Key draft questions
Revision - Editing - Proofreading
Short report
38. What are Cons of Email?
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39. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o
Emphasis
Conciseness - Clarity - Etiquette - Correctness
Idioms
Ethics in Business Writing
40. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations
Organizational - Professional - Personal
Sentence Type
Information the reader will want - put it first.
Characteristics of job-related writing
41. What types of research is done in gathering information?
Eliminates phone tag - saves time - facilitates fast decisions - cheap - provides written record
Biased Language
Past Correspondence - Employees - Records - Warranties - Product Descriptions - Survey - Interviews
What do you want to say - Say It - Say it Better
42. What is important in the Revising stage?
Long Dashes
Your audience is the best guide for What and How
Buzz Words
Get Feedback From Others!
43. Clairty
Get Feedback From Others!
Put it Last - using the opening to prepare the audience
Strive for Concreteness - Vigor - Precision - Short sentences and paragraphs
Denotaion
44. Conciseness
Guidelines for successful group writing
Emphasis
Cut out nonessentials - Minimize references to Previous Communications
Connotation
45. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -
Strategy and Humanness
Helps include all important information; Makes you more willing to revise
Characteristics of job-related writing
Conciseness
46. What is critical to a message's success?
Attractive and Readable Format
Figures of Speech
Guidelines for effective business e-mail messages
Three P's for success in writing a memo
47. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme
Attractive and Readable Format
Emphasis
similar
Concrete Words
48. Stages can also be summarized as...
Represent writer and topic formally to recipient. Correspondence with People Outside the your organization.
Euphemismss
What do you want to say - Say It - Say it Better
Guidelines for successful group writing
49. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses
Abstract words
NO offensive or abusive emails should be sent - and no upper case - as that is considered SCREAMING
It is integral in how your audience will receive and accept the information.
Repetition
50. What is Indirect Order?
Put it Last - using the opening to prepare the audience
Past Correspondence - Employees - Records - Warranties - Product Descriptions - Survey - Interviews
Use Direct Pattern if positive - Use Indirect Pattern if neutral or negative; State Objective - ALWAYS Consider Audience and Purpose
Get Feedback From Others!