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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






2. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






3. How much time should a student spend in each writing stage?






4. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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5. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






6. What are Pros of Email?






7. Sentences can vary in sentence length - word order - loose and periodic sentences






8. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






9. What is a Memorandum?






10. How is formatting important?






11. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






12. General considerations with Email Messages






13. Correctness






14. What is critical to a message's success?






15. Using words like 'most - much - very' with caution - wthout overdoing it.






16. When to use Instant Messaging?






17. What is the general Purpose of a Letter?






18. Conciseness






19. Purpose - problem - plan/solution - conclusion






20. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






21. Are these stages recursive or linear?






22. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.






23. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






24. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






25. Use to call attention to a particular word or statement --






26. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






27. Steps to Successful Writing






28. Use Initialisms






29. To emphasize the performer of an action: make the performer the subject of the verb






30. What are three levels of Editing?






31. Etiquette






32. Casual






33. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






34. Audience's preferences - personal work style - how widely info needs to be distributed etc.






35. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






36. Informal






37. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






38. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






39. What is current emphasis on for a Letter?






40. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns






41. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.






42. Formality Considerations






43. What types of research is done in gathering information?






44. Stages can also be summarized as...






45. What are Individual Contexts






46. What is Direct Order?






47. Tell and show how to do something






48. How do you know what to include in your message?






49. What are the activities in the planning stage?






50. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo