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Test your basic knowledge |
The Business Writing Process
Start Test
Study First
Subjects
:
writing-skills
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?
Outlining
Characteristics do employers like to see in a resume
Direct Statements
Key draft questions
2. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.
Three P's for success in writing a memo
Eliminates phone tag - saves time - facilitates fast decisions - cheap - provides written record
Euphemismss
Visualize Readers - Keep their interests in mind - List Pertinent Facts - Brainstorming - Diagrams
3. What are Individual Contexts
Cut out nonessentials - Minimize references to Previous Communications
Revision of content - Organization - Formatting
Organizational - Professional - Personal
Procedures
4. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.
Outlining
Sentence Length
Cautiously i.e. BTW: by the way
Figures of Speech
5. Casual
Your Name - Closing Statement such as Thanks - Regards in more formal messages
Internal Letters. Sometimes classified as Reports
Slang; Colloquialisms - Contractions - Short Sentences - for close friends only
Main parts of a set of instructions
6. Use Initialisms
Active Voice
Instructions
Cautiously i.e. BTW: by the way
Cliches
7. What techniques can be used for gathering information?
Characteristics of job-related writing
Slang; Colloquialisms - Contractions - Short Sentences - for close friends only
Visualize Readers - Keep their interests in mind - List Pertinent Facts - Brainstorming - Diagrams
What do you want to say - Say It - Say it Better
8. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations
Selecting the proper medium
Rules for writing instructions
Characteristics of job-related writing
Key draft questions
9. What are Pros of Email?
Eliminates phone tag - saves time - facilitates fast decisions - cheap - provides written record
Concrete Words
Sentence Length
Denotaion
10. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.
Garbled Sentences
Write Correctly so others will not think you are stupid or lack credibility
Cut out nonessentials - Minimize references to Previous Communications
Proper Conversation - Personal Pronouns/Contractions - Sentences are Short - Organized - Well Structured;
11. When to use Instant Messaging?
Conciseness
Stress Brevity - uses abbreviations - Convey ideas completely - minimal need for response - Telephone message - but in writing.
Affectation
Main parts of instructions
12. What is Indirect Order?
Put it Last - using the opening to prepare the audience
Buzz Words
Visualize Readers - Keep their interests in mind - List Pertinent Facts - Brainstorming - Diagrams
Telegraphic Style
13. How much time should a student spend in each writing stage?
One-third
Affectation
Recipient's Name and Introduce Yourself
Past Correspondence - Employees - Records - Warranties - Product Descriptions - Survey - Interviews
14. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'
Outlining
Characteristics of job-related writing
Affectation
Telegraphic Style
15. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2
Put it Last - using the opening to prepare the audience
Visualize Readers - Keep their interests in mind - List Pertinent Facts - Brainstorming - Diagrams
Buzz Words
Repetition
16. Honesty - attractive - carefully organized - concise accurate - current information - relevance
Affectation
Casual - Informal - or Formal
Biased Language
Characteristics do employers like to see in a resume
17. Are these stages recursive or linear?
Recursive
Your Name - Closing Statement such as Thanks - Regards in more formal messages
Recipient's Name and Introduce Yourself
Instructions
18. What is format of most Memos?
Ethics in Business Writing
Date - To - From - Subject Headings
Characteristics of job-related writing
Four keys to effective writing
19. Using words like 'most - much - very' with caution - wthout overdoing it.
Characteristics of job-related writing
Information needed for short report
Intensifiers
Wordiness
20. What are the activities in the planning stage?
Figures of Speech
Outlining
Proper Conversation - Personal Pronouns/Contractions - Sentences are Short - Organized - Well Structured;
Gathering and Collecting Information - Analyzing and Organizing Information - Choosing the Form - Channel - and Format of the Message
21. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it
Casual - Informal - or Formal
Cliches
Abstract words
Short report
22. Purpose - problem - plan/solution - conclusion
Main parts of internal proposals
Not Confidential - Doesn't Communicate Emotions - Tone of Voice - or Unspoken Communications - Can be Ignored or Delayed
Guidelines for effective business e-mail messages
Long - Complicated - Requires Negotiation - Questions/Info need clarification/discussion - Info Confidential/Sensitive - Requires Security - Could be Misinterpreted - Emotionally Charged - Requires Tone of Voice - Sent to Avoid - Contains Sensitive I
23. Stages can also be summarized as...
Information needed for short report
What do you want to say - Say It - Say it Better
Revision - Editing - Proofreading
Denotaion
24. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.
Sentence Length
Tone
Stress Brevity - uses abbreviations - Convey ideas completely - minimal need for response - Telephone message - but in writing.
Mechanical Devices
25. What is important in the Revising stage?
Most Important Information First - and then Descending Order
Purpose - Format - Composition
Get Feedback From Others!
Telegraphic Style
26. What are Cons of Email?
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27. E.g. 'most important'
Sentence Variety
Three P's for success in writing a memo
It is integral in how your audience will receive and accept the information.
Direct Statements
28. Steps to Successful Writing
Idioms
Three P's for success in writing a memo
Figures of Speech
Preparation - Research - Organization - Writing - Revision
29. The ____________ of a word are its literal meanings - as defined in a dictionary.
Gathering and Collecting Information - Analyzing and Organizing Information - Choosing the Form - Channel - and Format of the Message
Mechanical Devices
Biased Language
Denotaion
30. Correctness
Three P's for success in writing a memo
Sentence Length
Write Correctly so others will not think you are stupid or lack credibility
Sentence Type
31. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.
Business Writing Style
Write Correctly so others will not think you are stupid or lack credibility
Position
Revision - Editing - Proofreading
32. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary
Main parts of instructions
Preparation - Research - Organization - Writing - Revision
Goal of a letter of application
Short report
33. Using short and long sentences strategically
Wordiness
Sentence Length
Internal Letters. Sometimes classified as Reports
Emphasis
34. Concern policies and regulations found in employee handbooks and other internal corporate communications
Active Voice
Helps include all important information; Makes you more willing to revise
Euphemismss
Procedures
35. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.
Purpose - Format - Composition
Biased Language
Repetition
Affectation
36. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses
Abstract words
Climatic Order
Get Feedback From Others!
Keep Distance between Writer and Reader - Avoid Personal References/Contractions - Longer Sentences - for people of Higher Status
37. Conciseness
Goal of a letter of application
Sentence Length
Recursive
Cut out nonessentials - Minimize references to Previous Communications
38. What is a Memorandum?
Internal Letters. Sometimes classified as Reports
Conciseness - Clarity - Etiquette - Correctness
Represent writer and topic formally to recipient. Correspondence with People Outside the your organization.
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress
39. Iitalics - bold type - underlining etc.
Buzz Words
Put it Last - using the opening to prepare the audience
Mechanical Devices
Guidelines for effective business e-mail messages
40. Goal and audience
Characteristics of job-related writing
What do you want to say - Say It - Say it Better
Things to think through when planning a website
Idioms
41. What are three levels of Revision?
Characteristics of job-related writing
Purpose - Format - Composition
Short report
Revision of content - Organization - Formatting
42. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence
Short report
Define the Problem - Consider the Audience and their Individual Contexts - Consider your own Contexts - Best Way to Achieve message;
Sentence Type
Put it Last - using the opening to prepare the audience
43. How do you know what to include in your message?
Cliches
It is integral in how your audience will receive and accept the information.
Your audience is the best guide for What and How
Rules for writing instructions
44. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y
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45. To set you apart from the others; show that you have customized your resume for that company/job opening
Idioms
Goal of a letter of application
Define the Problem - Consider the Audience and their Individual Contexts - Consider your own Contexts - Best Way to Achieve message;
Your Name - Closing Statement such as Thanks - Regards in more formal messages
46. Informal
Get Feedback From Others!
Proper Conversation - Personal Pronouns/Contractions - Sentences are Short - Organized - Well Structured;
Gathering and Collecting Information - Analyzing and Organizing Information - Choosing the Form - Channel - and Format of the Message
Conciseness - Clarity - Etiquette - Correctness
47. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.
What do you want to say - Say It - Say it Better
Short report
Denotaion
Coherent writing
48. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'
Connotation
Idioms
Four keys to effective writing
Procedures
49. What is the general Purpose of a Letter?
It is integral in how your audience will receive and accept the information.
Represent writer and topic formally to recipient. Correspondence with People Outside the your organization.
Main parts of a set of instructions
Repetition
50. How do you Plan the message?
Guidelines for effective business e-mail messages
Define the Problem - Consider the Audience and their Individual Contexts - Consider your own Contexts - Best Way to Achieve message;
Direct Statements
Not Confidential - Doesn't Communicate Emotions - Tone of Voice - or Unspoken Communications - Can be Ignored or Delayed
Can you answer 50 questions in 15 minutes?
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