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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What are Cons of Email?

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2. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






3. General considerations with Email Messages






4. Etiquette






5. What are the activities in the planning stage?






6. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






7. Sentences can vary in sentence length - word order - loose and periodic sentences






8. When to use Instant Messaging?






9. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






10. What should you know about a Letter?






11. Using words like 'most - much - very' with caution - wthout overdoing it.






12. How do you Plan the message?






13. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






14. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






15. What is format of most Memos?






16. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






17. Tell and show how to do something






18. Use to call attention to a particular word or statement --






19. Correctness






20. What is critical to a message's success?






21. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






22. The ____________ of a word are its literal meanings - as defined in a dictionary.






23. What are Pros of Email?






24. To set you apart from the others; show that you have customized your resume for that company/job opening






25. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






26. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






27. Using short and long sentences strategically






28. To emphasize the performer of an action: make the performer the subject of the verb






29. What is important in the Revising stage?






30. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.






31. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






32. How do you begin the message?

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33. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






34. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






35. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






36. What techniques can be used for gathering information?






37. Honesty - attractive - carefully organized - concise accurate - current information - relevance






38. Listing the ideas or facts within a sentence in sequence from least to most important






39. What are Individual Contexts






40. What is the best advice for Drafting?






41. How is formatting important?






42. Audience's preferences - personal work style - how widely info needs to be distributed etc.






43. Formal






44. Are these stages recursive or linear?






45. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






46. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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47. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.






48. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






49. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.






50. When should email NOT be used?