Test your basic knowledge |

The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Formality Considerations






2. How do you begin the message?

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3. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed






4. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






5. Use to call attention to a particular word or statement --






6. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






7. Techniques for writing memos and emails are...






8. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






9. Sentences can vary in sentence length - word order - loose and periodic sentences






10. What are Cons of Email?

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11. Tell and show how to do something






12. What is format of most Memos?






13. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme






14. Purpose - problem - plan/solution - conclusion






15. When should email NOT be used?






16. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






17. Why Avoid Perfectionism in Drafting?






18. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






19. What is the best advice for Drafting?






20. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






21. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.






22. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






23. How to end an email






24. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






25. What is the general Purpose of a Letter?






26. What are three levels of Editing?






27. Plan what you are going to say - polish what you wrote before you sent it - proofread everything

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28. What techniques can be used for gathering information?






29. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






30. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.






31. Steps to Successful Writing






32. Purpose - findings - conclusion - and recommendations






33. The ____________ of a word are its literal meanings - as defined in a dictionary.






34. Audience's preferences - personal work style - how widely info needs to be distributed etc.






35. General considerations with Email Messages






36. What are Individual Contexts






37. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






38. How do you present information in long messages?






39. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.






40. Listing the ideas or facts within a sentence in sequence from least to most important






41. When to use Instant Messaging?






42. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.






43. What is important in the Revising stage?






44. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






45. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






46. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






47. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






48. Using words like 'most - much - very' with caution - wthout overdoing it.






49. Correctness






50. What types of research is done in gathering information?