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Test your basic knowledge |
The Business Writing Process
Start Test
Study First
Subjects
:
writing-skills
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. How do you Plan the message?
Sentence Type
Get Feedback From Others!
Define the Problem - Consider the Audience and their Individual Contexts - Consider your own Contexts - Best Way to Achieve message;
Biased Language
2. Goal and audience
Not Confidential - Doesn't Communicate Emotions - Tone of Voice - or Unspoken Communications - Can be Ignored or Delayed
Connotation
Things to think through when planning a website
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress
3. What types of research is done in gathering information?
Buzz Words
Cliches
Coherent writing
Past Correspondence - Employees - Records - Warranties - Product Descriptions - Survey - Interviews
4. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.
Main parts of internal proposals
Define the Problem - Consider the Audience and their Individual Contexts - Consider your own Contexts - Best Way to Achieve message;
Cliches
Biased Language
5. How is formatting important?
Revision of content - Organization - Formatting
Attractive and Readable Format
Information needed for short report
It is integral in how your audience will receive and accept the information.
6. What is Direct Order?
Define the Problem - Consider the Audience and their Individual Contexts - Consider your own Contexts - Best Way to Achieve message;
Preparation - Research - Organization - Writing - Revision
Information the reader will want - put it first.
Active Voice
7. General considerations with Email Messages
Selecting the proper medium
Active Voice
Coherent writing
Conciseness - Clarity - Etiquette - Correctness
8. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations
Position
Rules for writing instructions
Characteristics of job-related writing
Instructions
9. Conciseness
Tone
Define the Problem - Consider the Audience and their Individual Contexts - Consider your own Contexts - Best Way to Achieve message;
Cut out nonessentials - Minimize references to Previous Communications
Sentence Length
10. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations
Four keys to effective writing
Characteristics of job-related writing
Short report
Main parts of a set of instructions
11. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns
Climatic Order
Wordiness
NO offensive or abusive emails should be sent - and no upper case - as that is considered SCREAMING
Emphasis
12. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses
Climatic Order
Abstract words
Key draft questions
Mechanical Devices
13. To set you apart from the others; show that you have customized your resume for that company/job opening
Goal of a letter of application
Three P's for success in writing a memo
Procedures
Concrete Words
14. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed
Past Correspondence - Employees - Records - Warranties - Product Descriptions - Survey - Interviews
Rules for writing instructions
Climatic Order
Helps include all important information; Makes you more willing to revise
15. Plan what you are going to say - polish what you wrote before you sent it - proofread everything
16. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.
Things to think through when planning a website
Characteristics do employers like to see in a resume
Position
Outlining
17. Concern policies and regulations found in employee handbooks and other internal corporate communications
Attractive and Readable Format
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress
Procedures
Strive for Concreteness - Vigor - Precision - Short sentences and paragraphs
18. Clairty
Concrete Words
Organizational - Professional - Personal
Strive for Concreteness - Vigor - Precision - Short sentences and paragraphs
Use Direct Pattern if positive - Use Indirect Pattern if neutral or negative; State Objective - ALWAYS Consider Audience and Purpose
19. How do you begin the message?
20. What should you know about a Letter?
'You Viewpoint'
Purpose - Format - Composition
Helps include all important information; Makes you more willing to revise
Rules for writing instructions
21. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress
Purpose - Format - Composition
Connotation
Subordination
22. Sentences can vary in sentence length - word order - loose and periodic sentences
Represent writer and topic formally to recipient. Correspondence with People Outside the your organization.
Sentence Variety
Conciseness
Affectation
23. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.
Subordination
Tone
Sentence Variety
Concrete Words
24. What are Individual Contexts
Three P's for success in writing a memo
Cut out nonessentials - Minimize references to Previous Communications
Organizational - Professional - Personal
'You Viewpoint'
25. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)
Subordination
Four keys to effective writing
Wordiness
Short report
26. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.
Active Voice
Coherent writing
Revision - Editing - Proofreading
Get Feedback From Others!
27. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'
Things to think through when planning a website
Recipient's Name and Introduce Yourself
Euphemismss
Telegraphic Style
28. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -
Preparation - Research - Organization - Writing - Revision
Information needed for short report
Rules for writing instructions
Characteristics of job-related writing
29. Use to call attention to a particular word or statement --
Long Dashes
Characteristics do employers like to see in a resume
Idioms
Recipient's Name and Introduce Yourself
30. What are the activities in the planning stage?
Guidelines for effective business e-mail messages
Emphasis
Put it Last - using the opening to prepare the audience
Gathering and Collecting Information - Analyzing and Organizing Information - Choosing the Form - Channel - and Format of the Message
31. The ____________ of a word are its literal meanings - as defined in a dictionary.
similar
Denotaion
Organizational - Professional - Personal
Repetition
32. What is current emphasis on for a Letter?
Mechanical Devices
Most Important Information First - and then Descending Order
Strategy and Humanness
Recipient's Name and Introduce Yourself
33. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.
Use Direct Pattern if positive - Use Indirect Pattern if neutral or negative; State Objective - ALWAYS Consider Audience and Purpose
Figures of Speech
Biased Language
Past Correspondence - Employees - Records - Warranties - Product Descriptions - Survey - Interviews
34. Tell and show how to do something
One-third
Four keys to effective writing
Instructions
Connotation
35. Use Initialisms
Figures of Speech
Cautiously i.e. BTW: by the way
Affectation
Position
36. Correctness
Write Correctly so others will not think you are stupid or lack credibility
Mechanical Devices
Outlining
Selecting the proper medium
37. Honesty - attractive - carefully organized - concise accurate - current information - relevance
Guidelines for successful group writing
Attractive and Readable Format
Intensifiers
Characteristics do employers like to see in a resume
38. What is the best advice for Drafting?
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress
Gathering and Collecting Information - Analyzing and Organizing Information - Choosing the Form - Channel - and Format of the Message
Connotation
Intensifiers
39. What is important in the Revising stage?
Emphasis
Get Feedback From Others!
Put it Last - using the opening to prepare the audience
Recipient's Name and Introduce Yourself
40. Purpose - findings - conclusion - and recommendations
Telegraphic Style
Information needed for short report
Wordiness
Put it Last - using the opening to prepare the audience
41. Repeating keywords and key phrases
Eliminates phone tag - saves time - facilitates fast decisions - cheap - provides written record
Rules for writing instructions
Purpose - Format - Composition
Repetition
42. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'
Idioms
Wordiness
Strive for Concreteness - Vigor - Precision - Short sentences and paragraphs
Information needed for short report
43. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.
Instructions
Biased Language
Mechanical Devices
Conciseness
44. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y
45. Why Avoid Perfectionism in Drafting?
Coherent writing
Date - To - From - Subject Headings
Revision - Editing - Proofreading
Helps include all important information; Makes you more willing to revise
46. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy
Instructions
Conciseness
Main parts of instructions
Business Writing Style
47. Purpose - problem - plan/solution - conclusion
Business Writing Style
Main parts of internal proposals
Information needed for short report
Four keys to effective writing
48. What are Cons of Email?
49. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.
Biased Language
Things to think through when planning a website
Garbled Sentences
Telegraphic Style
50. Listing the ideas or facts within a sentence in sequence from least to most important
Climatic Order
Information needed for short report
Four keys to effective writing
Information the reader will want - put it first.