Test your basic knowledge |

The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






2. Correctness






3. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






4. Are these stages recursive or linear?






5. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






6. Tell and show how to do something






7. How do you Plan the message?






8. What is current emphasis on for a Letter?






9. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






10. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






11. How do you know what to include in your message?






12. What should you know about a Letter?






13. Formal






14. Iitalics - bold type - underlining etc.






15. How is formatting important?






16. How to end an email






17. What is format of most Memos?






18. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






19. What are three levels of Revision?






20. What is Direct Order?






21. Concern policies and regulations found in employee handbooks and other internal corporate communications






22. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






23. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






24. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






25. How do you present information in long messages?






26. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed






27. Purpose - problem - plan/solution - conclusion






28. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






29. Techniques for writing memos and emails are...






30. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






31. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme






32. Use to call attention to a particular word or statement --






33. Listing the ideas or facts within a sentence in sequence from least to most important






34. Plan what you are going to say - polish what you wrote before you sent it - proofread everything

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35. To set you apart from the others; show that you have customized your resume for that company/job opening






36. What are Individual Contexts






37. Clairty






38. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






39. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






40. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.






41. General considerations with Email Messages






42. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






43. Using short and long sentences strategically






44. What is important in the Revising stage?






45. Why Avoid Perfectionism in Drafting?






46. What is the general Purpose of a Letter?






47. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






48. E.g. 'most important'






49. What are three levels of Editing?






50. Formality Considerations