Test your basic knowledge |

The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What are Pros of Email?






2. Stages can also be summarized as...






3. What are Cons of Email?


4. Honesty - attractive - carefully organized - concise accurate - current information - relevance






5. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






6. What is the best advice for Drafting?






7. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns






8. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y


9. When to use Instant Messaging?






10. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






11. How is formatting important?






12. Formality Considerations






13. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






14. How do you begin the message?


15. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.






16. Repeating keywords and key phrases






17. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.






18. Formal






19. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






20. Informal






21. Use Initialisms






22. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






23. What is Indirect Order?






24. How to end an email






25. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






26. What is format of most Memos?






27. Steps to Successful Writing






28. Clairty






29. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






30. E.g. 'most important'






31. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






32. What is a Memorandum?






33. Conciseness






34. Correctness






35. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






36. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.






37. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






38. What should you know about a Letter?






39. Techniques for writing memos and emails are...






40. When should email NOT be used?






41. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






42. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






43. Concern policies and regulations found in employee handbooks and other internal corporate communications






44. Iitalics - bold type - underlining etc.






45. General considerations with Email Messages






46. What are three levels of Revision?






47. Etiquette






48. The ____________ of a word are its literal meanings - as defined in a dictionary.






49. Are these stages recursive or linear?






50. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.