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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Correctness






2. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






3. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.






4. Why Avoid Perfectionism in Drafting?






5. E.g. 'most important'






6. What is the best advice for Drafting?






7. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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8. What are three levels of Editing?






9. What is current emphasis on for a Letter?






10. How is formatting important?






11. What is the general Purpose of a Letter?






12. To set you apart from the others; show that you have customized your resume for that company/job opening






13. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.






14. General considerations with Email Messages






15. What is Indirect Order?






16. What should you know about a Letter?






17. What is a Memorandum?






18. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns






19. What is Direct Order?






20. Concern policies and regulations found in employee handbooks and other internal corporate communications






21. What are three levels of Revision?






22. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






23. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






24. Repeating keywords and key phrases






25. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






26. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






27. Clairty






28. Iitalics - bold type - underlining etc.






29. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.






30. Sentences can vary in sentence length - word order - loose and periodic sentences






31. Purpose - problem - plan/solution - conclusion






32. When should email NOT be used?






33. Use to call attention to a particular word or statement --






34. Tell and show how to do something






35. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






36. Listing the ideas or facts within a sentence in sequence from least to most important






37. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






38. How do you begin the message?

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39. Formal






40. Using words like 'most - much - very' with caution - wthout overdoing it.






41. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






42. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.






43. What are the activities in the planning stage?






44. How do you Plan the message?






45. What is format of most Memos?






46. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






47. How do you present information in message?






48. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






49. Steps to Successful Writing






50. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o