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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What is Indirect Order?






2. Sentences can vary in sentence length - word order - loose and periodic sentences






3. Casual






4. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






5. What are three levels of Editing?






6. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






7. Stages can also be summarized as...






8. Tell and show how to do something






9. How to end an email






10. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






11. The ____________ of a word are its literal meanings - as defined in a dictionary.






12. Clairty






13. How do you know what to include in your message?






14. When should email NOT be used?






15. General considerations with Email Messages






16. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.






17. What is current emphasis on for a Letter?






18. Formality Considerations






19. How much time should a student spend in each writing stage?






20. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






21. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






22. What are Pros of Email?






23. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






24. E.g. 'most important'






25. Audience's preferences - personal work style - how widely info needs to be distributed etc.






26. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






27. What is a Memorandum?






28. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






29. Use Initialisms






30. What is Direct Order?






31. What is critical to a message's success?






32. Why Avoid Perfectionism in Drafting?






33. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






34. Honesty - attractive - carefully organized - concise accurate - current information - relevance






35. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






36. How is formatting important?






37. Conciseness






38. What are Cons of Email?

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39. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






40. Correctness






41. What should you know about a Letter?






42. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






43. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






44. What are three levels of Revision?






45. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






46. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






47. Using words like 'most - much - very' with caution - wthout overdoing it.






48. Goal and audience






49. What is the best advice for Drafting?






50. How do you Plan the message?







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