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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The ____________ of a word are its literal meanings - as defined in a dictionary.






2. What are Pros of Email?






3. General considerations with Email Messages






4. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






5. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






6. Conciseness






7. Sentences can vary in sentence length - word order - loose and periodic sentences






8. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






9. When to use Instant Messaging?






10. When should email NOT be used?






11. What is a Memorandum?






12. Stages can also be summarized as...






13. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.






14. Correctness






15. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.






16. Use to call attention to a particular word or statement --






17. Use Initialisms






18. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.






19. Concern policies and regulations found in employee handbooks and other internal corporate communications






20. Why Avoid Perfectionism in Drafting?






21. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






22. Iitalics - bold type - underlining etc.






23. Clairty






24. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






25. What are Individual Contexts






26. What is Indirect Order?






27. Using short and long sentences strategically






28. How do you begin the message?

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29. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






30. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns






31. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






32. What types of research is done in gathering information?






33. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






34. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






35. Casual






36. What are the activities in the planning stage?






37. What is critical to a message's success?






38. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






39. Listing the ideas or facts within a sentence in sequence from least to most important






40. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme






41. Formality Considerations






42. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






43. Are these stages recursive or linear?






44. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






45. Techniques for writing memos and emails are...






46. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






47. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






48. Tell and show how to do something






49. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






50. To emphasize the performer of an action: make the performer the subject of the verb







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Can you answer 50 questions in 15 minutes?


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