Test your basic knowledge |

The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Goal and audience






2. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






3. Why Avoid Perfectionism in Drafting?






4. When to use Instant Messaging?






5. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






6. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






7. How do you know what to include in your message?






8. Sentences can vary in sentence length - word order - loose and periodic sentences






9. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






10. What is format of most Memos?






11. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






12. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






13. Concern policies and regulations found in employee handbooks and other internal corporate communications






14. Use to call attention to a particular word or statement --






15. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns






16. Casual






17. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






18. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






19. Informal






20. What is critical to a message's success?






21. What is the best advice for Drafting?






22. How do you Plan the message?






23. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






24. Formality Considerations






25. Use Initialisms






26. Steps to Successful Writing






27. Using words like 'most - much - very' with caution - wthout overdoing it.






28. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






29. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






30. What should you know about a Letter?






31. Honesty - attractive - carefully organized - concise accurate - current information - relevance






32. General considerations with Email Messages






33. Stages can also be summarized as...






34. How do you present information in long messages?






35. How is formatting important?






36. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






37. Conciseness






38. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






39. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






40. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme






41. Audience's preferences - personal work style - how widely info needs to be distributed etc.






42. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






43. Formal






44. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






45. Plan what you are going to say - polish what you wrote before you sent it - proofread everything


46. What is a Memorandum?






47. How do you present information in message?






48. What are three levels of Revision?






49. Tell and show how to do something






50. Techniques for writing memos and emails are...