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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What are Cons of Email?


2. Why Avoid Perfectionism in Drafting?






3. Formal






4. What is the best advice for Drafting?






5. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






6. When to use Instant Messaging?






7. How is formatting important?






8. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






9. Listing the ideas or facts within a sentence in sequence from least to most important






10. Stages can also be summarized as...






11. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






12. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






13. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






14. When should email NOT be used?






15. How do you begin the message?


16. To set you apart from the others; show that you have customized your resume for that company/job opening






17. Concern policies and regulations found in employee handbooks and other internal corporate communications






18. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






19. Etiquette






20. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






21. Using words like 'most - much - very' with caution - wthout overdoing it.






22. E.g. 'most important'






23. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






24. Informal






25. What is important in the Revising stage?






26. Repeating keywords and key phrases






27. Purpose - problem - plan/solution - conclusion






28. What should you know about a Letter?






29. Sentences can vary in sentence length - word order - loose and periodic sentences






30. How do you present information in long messages?






31. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






32. Tell and show how to do something






33. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.






34. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






35. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.






36. Using short and long sentences strategically






37. What are Individual Contexts






38. Purpose - findings - conclusion - and recommendations






39. Honesty - attractive - carefully organized - concise accurate - current information - relevance






40. How to end an email






41. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






42. What is current emphasis on for a Letter?






43. What is Indirect Order?






44. What is the general Purpose of a Letter?






45. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






46. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






47. Use to call attention to a particular word or statement --






48. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






49. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






50. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem