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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Listing the ideas or facts within a sentence in sequence from least to most important






2. What is format of most Memos?






3. Are these stages recursive or linear?






4. What is the general Purpose of a Letter?






5. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






6. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






7. How do you present information in long messages?






8. E.g. 'most important'






9. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






10. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






11. What types of research is done in gathering information?






12. Iitalics - bold type - underlining etc.






13. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.






14. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.






15. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






16. Use Initialisms






17. How to end an email






18. Etiquette






19. How do you begin the message?

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20. Repeating keywords and key phrases






21. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.






22. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






23. Audience's preferences - personal work style - how widely info needs to be distributed etc.






24. What are three levels of Revision?






25. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.






26. Plan what you are going to say - polish what you wrote before you sent it - proofread everything

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27. What are Pros of Email?






28. Concern policies and regulations found in employee handbooks and other internal corporate communications






29. What is the best advice for Drafting?






30. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






31. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






32. Use to call attention to a particular word or statement --






33. When should email NOT be used?






34. How do you Plan the message?






35. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






36. How do you know what to include in your message?






37. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed






38. Tell and show how to do something






39. The ____________ of a word are its literal meanings - as defined in a dictionary.






40. What is critical to a message's success?






41. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






42. What should you know about a Letter?






43. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.






44. Honesty - attractive - carefully organized - concise accurate - current information - relevance






45. Techniques for writing memos and emails are...






46. Using short and long sentences strategically






47. Purpose - findings - conclusion - and recommendations






48. Why Avoid Perfectionism in Drafting?






49. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






50. How do you present information in message?







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Can you answer 50 questions in 15 minutes?


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