Test your basic knowledge |

The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What are Cons of Email?

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2. Correctness






3. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.






4. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






5. How do you begin the message?

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6. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






7. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






8. What techniques can be used for gathering information?






9. Audience's preferences - personal work style - how widely info needs to be distributed etc.






10. How do you know what to include in your message?






11. General considerations with Email Messages






12. Plan what you are going to say - polish what you wrote before you sent it - proofread everything

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13. How to end an email






14. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme






15. How do you present information in message?






16. What is Direct Order?






17. Iitalics - bold type - underlining etc.






18. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






19. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.






20. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






21. Clairty






22. The ____________ of a word are its literal meanings - as defined in a dictionary.






23. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






24. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






25. What are three levels of Editing?






26. Stages can also be summarized as...






27. Etiquette






28. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






29. Goal and audience






30. What is format of most Memos?






31. Use Initialisms






32. Honesty - attractive - carefully organized - concise accurate - current information - relevance






33. What is Indirect Order?






34. What is the best advice for Drafting?






35. What is current emphasis on for a Letter?






36. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






37. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






38. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






39. Sentences can vary in sentence length - word order - loose and periodic sentences






40. How do you present information in long messages?






41. What is the general Purpose of a Letter?






42. Repeating keywords and key phrases






43. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






44. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






45. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






46. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.






47. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.






48. Casual






49. What are Individual Contexts






50. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo