Test your basic knowledge |

The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What techniques can be used for gathering information?






2. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






3. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






4. Audience's preferences - personal work style - how widely info needs to be distributed etc.






5. How do you know what to include in your message?






6. Casual






7. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






8. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






9. How do you present information in message?






10. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






11. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






12. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






13. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.






14. How much time should a student spend in each writing stage?






15. Use to call attention to a particular word or statement --






16. How to end an email






17. Concern policies and regulations found in employee handbooks and other internal corporate communications






18. Clairty






19. Using words like 'most - much - very' with caution - wthout overdoing it.






20. What is the general Purpose of a Letter?






21. Repeating keywords and key phrases






22. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






23. What is current emphasis on for a Letter?






24. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






25. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






26. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed






27. How do you present information in long messages?






28. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.






29. What should you know about a Letter?






30. Listing the ideas or facts within a sentence in sequence from least to most important






31. Purpose - findings - conclusion - and recommendations






32. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






33. Using short and long sentences strategically






34. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme






35. What types of research is done in gathering information?






36. General considerations with Email Messages






37. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






38. When should email NOT be used?






39. E.g. 'most important'






40. What is critical to a message's success?






41. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






42. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






43. Why Avoid Perfectionism in Drafting?






44. Formal






45. Are these stages recursive or linear?






46. What are three levels of Revision?






47. What is Direct Order?






48. What are the activities in the planning stage?






49. Conciseness






50. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.