Test your basic knowledge |

The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Goal and audience






2. Why Avoid Perfectionism in Drafting?






3. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






4. What is the best advice for Drafting?






5. How do you Plan the message?






6. Audience's preferences - personal work style - how widely info needs to be distributed etc.






7. What is the general Purpose of a Letter?






8. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






9. What is format of most Memos?






10. General considerations with Email Messages






11. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






12. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.






13. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns






14. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






15. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






16. When should email NOT be used?






17. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






18. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






19. Use Initialisms






20. To set you apart from the others; show that you have customized your resume for that company/job opening






21. What is Indirect Order?






22. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






23. Use to call attention to a particular word or statement --






24. Casual






25. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






26. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






27. E.g. 'most important'






28. Listing the ideas or facts within a sentence in sequence from least to most important






29. Plan what you are going to say - polish what you wrote before you sent it - proofread everything

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30. When to use Instant Messaging?






31. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






32. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






33. Iitalics - bold type - underlining etc.






34. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






35. Conciseness






36. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






37. Techniques for writing memos and emails are...






38. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






39. Etiquette






40. Using short and long sentences strategically






41. What is important in the Revising stage?






42. Informal






43. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






44. What techniques can be used for gathering information?






45. How do you present information in message?






46. Clairty






47. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






48. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.






49. Purpose - findings - conclusion - and recommendations






50. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme