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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Concern policies and regulations found in employee handbooks and other internal corporate communications






2. What should you know about a Letter?






3. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed






4. How to end an email






5. What are Individual Contexts






6. How do you present information in message?






7. Tell and show how to do something






8. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






9. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.






10. Listing the ideas or facts within a sentence in sequence from least to most important






11. Formality Considerations






12. Use Initialisms






13. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






14. What are Pros of Email?






15. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.






16. Steps to Successful Writing






17. What is critical to a message's success?






18. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






19. To emphasize the performer of an action: make the performer the subject of the verb






20. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






21. What is format of most Memos?






22. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






23. What is Direct Order?






24. Use to call attention to a particular word or statement --






25. Repeating keywords and key phrases






26. Informal






27. What are three levels of Revision?






28. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






29. How much time should a student spend in each writing stage?






30. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






31. What types of research is done in gathering information?






32. When should email NOT be used?






33. What is current emphasis on for a Letter?






34. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.






35. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






36. Correctness






37. General considerations with Email Messages






38. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






39. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






40. E.g. 'most important'






41. Formal






42. Clairty






43. To set you apart from the others; show that you have customized your resume for that company/job opening






44. When to use Instant Messaging?






45. Honesty - attractive - carefully organized - concise accurate - current information - relevance






46. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






47. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.






48. How do you begin the message?

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49. What are three levels of Editing?






50. Using short and long sentences strategically