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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What is the best advice for Drafting?






2. How do you know what to include in your message?






3. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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4. General considerations with Email Messages






5. What should you know about a Letter?






6. Casual






7. Use to call attention to a particular word or statement --






8. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.






9. Plan what you are going to say - polish what you wrote before you sent it - proofread everything

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10. What is format of most Memos?






11. What are Cons of Email?

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12. Purpose - findings - conclusion - and recommendations






13. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






14. Tell and show how to do something






15. What is Direct Order?






16. Using words like 'most - much - very' with caution - wthout overdoing it.






17. Repeating keywords and key phrases






18. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed






19. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






20. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






21. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






22. What are Pros of Email?






23. Clairty






24. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






25. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






26. Iitalics - bold type - underlining etc.






27. Honesty - attractive - carefully organized - concise accurate - current information - relevance






28. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






29. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






30. What are Individual Contexts






31. E.g. 'most important'






32. Sentences can vary in sentence length - word order - loose and periodic sentences






33. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






34. Concern policies and regulations found in employee handbooks and other internal corporate communications






35. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






36. What is the general Purpose of a Letter?






37. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns






38. How much time should a student spend in each writing stage?






39. Are these stages recursive or linear?






40. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






41. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






42. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






43. How do you present information in long messages?






44. To set you apart from the others; show that you have customized your resume for that company/job opening






45. How do you present information in message?






46. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






47. The ____________ of a word are its literal meanings - as defined in a dictionary.






48. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






49. Audience's preferences - personal work style - how widely info needs to be distributed etc.






50. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.







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Can you answer 50 questions in 15 minutes?


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