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Test your basic knowledge |
The Business Writing Process
Start Test
Study First
Subjects
:
writing-skills
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Listing the ideas or facts within a sentence in sequence from least to most important
Garbled Sentences
Sentence Variety
Main parts of a set of instructions
Climatic Order
2. Purpose - findings - conclusion - and recommendations
Information needed for short report
Business Writing Style
Position
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress
3. What techniques can be used for gathering information?
Denotaion
Stress Brevity - uses abbreviations - Convey ideas completely - minimal need for response - Telephone message - but in writing.
Climatic Order
Visualize Readers - Keep their interests in mind - List Pertinent Facts - Brainstorming - Diagrams
4. How do you present information in message?
Direct Statements
Euphemismss
Preparation - Research - Organization - Writing - Revision
Most Important Information First - and then Descending Order
5. Tell and show how to do something
Characteristics of job-related writing
Instructions
Selecting the proper medium
Examples of medium s of business communication
6. Iitalics - bold type - underlining etc.
Keep Distance between Writer and Reader - Avoid Personal References/Contractions - Longer Sentences - for people of Higher Status
Mechanical Devices
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress
Eliminates phone tag - saves time - facilitates fast decisions - cheap - provides written record
7. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites
Your Name - Closing Statement such as Thanks - Regards in more formal messages
Direct Statements
'You Viewpoint'
Examples of medium s of business communication
8. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations
Stress Brevity - uses abbreviations - Convey ideas completely - minimal need for response - Telephone message - but in writing.
Subordination
Connotation
Wordiness
9. Stages can also be summarized as...
What do you want to say - Say It - Say it Better
Goal of a letter of application
Garbled Sentences
Emphasis
10. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.
Date - To - From - Subject Headings
Figures of Speech
Wordiness
Things to think through when planning a website
11. E.g. 'most important'
Direct Statements
Cliches
Sentence Length
Cut out nonessentials - Minimize references to Previous Communications
12. Goal and audience
Cautiously i.e. BTW: by the way
'You Viewpoint'
Things to think through when planning a website
Long Dashes
13. How do you begin the message?
14. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem
Guidelines for successful group writing
Repetition
Main parts of internal proposals
Main parts of instructions
15. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme
Recursive
Short report
Biased Language
Emphasis
16. What should you know about a Letter?
Conciseness - Clarity - Etiquette - Correctness
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress
Purpose - Format - Composition
Garbled Sentences
17. Why Avoid Perfectionism in Drafting?
Position
Procedures
Repetition
Helps include all important information; Makes you more willing to revise
18. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress
Coherent writing
Strategy and Humanness
Buzz Words
19. What are Pros of Email?
NO offensive or abusive emails should be sent - and no upper case - as that is considered SCREAMING
Visualize Readers - Keep their interests in mind - List Pertinent Facts - Brainstorming - Diagrams
Casual - Informal - or Formal
Eliminates phone tag - saves time - facilitates fast decisions - cheap - provides written record
20. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y
21. When to use Instant Messaging?
Stress Brevity - uses abbreviations - Convey ideas completely - minimal need for response - Telephone message - but in writing.
Three P's for success in writing a memo
Outlining
Short report
22. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard
Purpose - Format - Composition
Long - Complicated - Requires Negotiation - Questions/Info need clarification/discussion - Info Confidential/Sensitive - Requires Security - Could be Misinterpreted - Emotionally Charged - Requires Tone of Voice - Sent to Avoid - Contains Sensitive I
Concrete Words
Connotation
23. Etiquette
'You Viewpoint'
NO offensive or abusive emails should be sent - and no upper case - as that is considered SCREAMING
Characteristics do employers like to see in a resume
Repetition
24. Use Initialisms
Your audience is the best guide for What and How
Cautiously i.e. BTW: by the way
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress
Buzz Words
25. To emphasize the performer of an action: make the performer the subject of the verb
Repetition
Strategy and Humanness
similar
Active Voice
26. Sentences can vary in sentence length - word order - loose and periodic sentences
Long Dashes
Sentence Variety
Outlining
Garbled Sentences
27. Honesty - attractive - carefully organized - concise accurate - current information - relevance
Organizational - Professional - Personal
What do you want to say - Say It - Say it Better
Characteristics do employers like to see in a resume
Selecting the proper medium
28. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy
Conciseness - Clarity - Etiquette - Correctness
Goal of a letter of application
Business Writing Style
Get Feedback From Others!
29. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.
Climatic Order
Subordination
Cautiously i.e. BTW: by the way
Preparation - Research - Organization - Writing - Revision
30. What is the best advice for Drafting?
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress
Tone
Gathering and Collecting Information - Analyzing and Organizing Information - Choosing the Form - Channel - and Format of the Message
Main parts of instructions
31. What are the activities in the planning stage?
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress
Gathering and Collecting Information - Analyzing and Organizing Information - Choosing the Form - Channel - and Format of the Message
Wordiness
Main parts of internal proposals
32. Informal
Proper Conversation - Personal Pronouns/Contractions - Sentences are Short - Organized - Well Structured;
One-third
Revision - Editing - Proofreading
NO offensive or abusive emails should be sent - and no upper case - as that is considered SCREAMING
33. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.
Instructions
Denotaion
Strategy and Humanness
Outlining
34. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations
Characteristics of job-related writing
Strategy and Humanness
Strive for Concreteness - Vigor - Precision - Short sentences and paragraphs
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress
35. How much time should a student spend in each writing stage?
Recursive
Examples of medium s of business communication
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress
One-third
36. What is format of most Memos?
Date - To - From - Subject Headings
Affectation
Subordination
Strategy and Humanness
37. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -
Characteristics of job-related writing
Use Direct Pattern if positive - Use Indirect Pattern if neutral or negative; State Objective - ALWAYS Consider Audience and Purpose
Put it Last - using the opening to prepare the audience
Purpose - Format - Composition
38. Formal
What do you want to say - Say It - Say it Better
Main parts of instructions
Wordiness
Keep Distance between Writer and Reader - Avoid Personal References/Contractions - Longer Sentences - for people of Higher Status
39. How do you know what to include in your message?
Emphasis
Long - Complicated - Requires Negotiation - Questions/Info need clarification/discussion - Info Confidential/Sensitive - Requires Security - Could be Misinterpreted - Emotionally Charged - Requires Tone of Voice - Sent to Avoid - Contains Sensitive I
Your audience is the best guide for What and How
Your Name - Closing Statement such as Thanks - Regards in more formal messages
40. Clairty
Keep Distance between Writer and Reader - Avoid Personal References/Contractions - Longer Sentences - for people of Higher Status
Main parts of instructions
Strive for Concreteness - Vigor - Precision - Short sentences and paragraphs
Wordiness
41. Use to call attention to a particular word or statement --
Attractive and Readable Format
Long Dashes
Represent writer and topic formally to recipient. Correspondence with People Outside the your organization.
Visualize Readers - Keep their interests in mind - List Pertinent Facts - Brainstorming - Diagrams
42. Techniques for writing memos and emails are...
Characteristics do employers like to see in a resume
similar
Past Correspondence - Employees - Records - Warranties - Product Descriptions - Survey - Interviews
Strategy and Humanness
43. What is important in the Revising stage?
Get Feedback From Others!
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress
It is integral in how your audience will receive and accept the information.
Internal Letters. Sometimes classified as Reports
44. Plan what you are going to say - polish what you wrote before you sent it - proofread everything
45. What are Individual Contexts
Organizational - Professional - Personal
Abstract words
Proper Conversation - Personal Pronouns/Contractions - Sentences are Short - Organized - Well Structured;
Get Feedback From Others!
46. How is formatting important?
Key draft questions
It is integral in how your audience will receive and accept the information.
Revision - Editing - Proofreading
Conciseness
47. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.
Position
Cautiously i.e. BTW: by the way
Recipient's Name and Introduce Yourself
Intensifiers
48. How do you Plan the message?
NO offensive or abusive emails should be sent - and no upper case - as that is considered SCREAMING
Define the Problem - Consider the Audience and their Individual Contexts - Consider your own Contexts - Best Way to Achieve message;
Instructions
Selecting the proper medium
49. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o
Ethics in Business Writing
Define the Problem - Consider the Audience and their Individual Contexts - Consider your own Contexts - Best Way to Achieve message;
Long Dashes
One-third
50. Are these stages recursive or linear?
Get Feedback From Others!
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress
Recursive
Euphemismss