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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What are Individual Contexts






2. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






3. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






4. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






5. What techniques can be used for gathering information?






6. What is critical to a message's success?






7. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






8. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






9. Plan what you are going to say - polish what you wrote before you sent it - proofread everything

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10. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






11. Informal






12. E.g. 'most important'






13. Techniques for writing memos and emails are...






14. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






15. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






16. Formality Considerations






17. Using words like 'most - much - very' with caution - wthout overdoing it.






18. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






19. How do you present information in long messages?






20. Honesty - attractive - carefully organized - concise accurate - current information - relevance






21. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






22. The ____________ of a word are its literal meanings - as defined in a dictionary.






23. Correctness






24. When should email NOT be used?






25. Use to call attention to a particular word or statement --






26. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.






27. How is formatting important?






28. Concern policies and regulations found in employee handbooks and other internal corporate communications






29. Conciseness






30. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed






31. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme






32. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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33. Listing the ideas or facts within a sentence in sequence from least to most important






34. Casual






35. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






36. How do you know what to include in your message?






37. Tell and show how to do something






38. Audience's preferences - personal work style - how widely info needs to be distributed etc.






39. Purpose - problem - plan/solution - conclusion






40. What is format of most Memos?






41. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






42. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






43. Using short and long sentences strategically






44. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






45. Are these stages recursive or linear?






46. Goal and audience






47. Etiquette






48. Stages can also be summarized as...






49. How do you Plan the message?






50. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.







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Can you answer 50 questions in 15 minutes?


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