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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






2. What is current emphasis on for a Letter?






3. Honesty - attractive - carefully organized - concise accurate - current information - relevance






4. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






5. To set you apart from the others; show that you have customized your resume for that company/job opening






6. Stages can also be summarized as...






7. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.






8. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






9. E.g. 'most important'






10. How much time should a student spend in each writing stage?






11. What is the best advice for Drafting?






12. How do you begin the message?

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13. What are the activities in the planning stage?






14. Clairty






15. How to end an email






16. How do you present information in long messages?






17. The ____________ of a word are its literal meanings - as defined in a dictionary.






18. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






19. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






20. Purpose - findings - conclusion - and recommendations






21. What should you know about a Letter?






22. Use to call attention to a particular word or statement --






23. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






24. What are three levels of Revision?






25. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






26. Conciseness






27. Audience's preferences - personal work style - how widely info needs to be distributed etc.






28. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






29. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






30. What is a Memorandum?






31. What types of research is done in gathering information?






32. How do you Plan the message?






33. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






34. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.






35. Formal






36. What techniques can be used for gathering information?






37. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






38. Use Initialisms






39. Formality Considerations






40. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.






41. Using short and long sentences strategically






42. Why Avoid Perfectionism in Drafting?






43. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns






44. What are Individual Contexts






45. Correctness






46. General considerations with Email Messages






47. How do you present information in message?






48. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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49. Tell and show how to do something






50. Techniques for writing memos and emails are...