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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What techniques can be used for gathering information?






2. What types of research is done in gathering information?






3. What are Individual Contexts






4. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






5. What is format of most Memos?






6. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






7. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






8. Clairty






9. Conciseness






10. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






11. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






12. What is current emphasis on for a Letter?






13. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






14. General considerations with Email Messages






15. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






16. Goal and audience






17. What are the activities in the planning stage?






18. What are three levels of Editing?






19. What is Indirect Order?






20. Etiquette






21. To emphasize the performer of an action: make the performer the subject of the verb






22. What is important in the Revising stage?






23. Steps to Successful Writing






24. To set you apart from the others; show that you have customized your resume for that company/job opening






25. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






26. Using short and long sentences strategically






27. Honesty - attractive - carefully organized - concise accurate - current information - relevance






28. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.






29. Tell and show how to do something






30. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.






31. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






32. What is critical to a message's success?






33. What is the general Purpose of a Letter?






34. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






35. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






36. Techniques for writing memos and emails are...






37. What are three levels of Revision?






38. Purpose - findings - conclusion - and recommendations






39. Using words like 'most - much - very' with caution - wthout overdoing it.






40. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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41. How is formatting important?






42. What is the best advice for Drafting?






43. Formality Considerations






44. Repeating keywords and key phrases






45. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.






46. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






47. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






48. Plan what you are going to say - polish what you wrote before you sent it - proofread everything

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49. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






50. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.