Test your basic knowledge |

The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What are three levels of Editing?






2. How do you present information in long messages?






3. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






4. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






5. Purpose - findings - conclusion - and recommendations






6. What is the general Purpose of a Letter?






7. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






8. What are the activities in the planning stage?






9. Formality Considerations






10. What is Indirect Order?






11. Sentences can vary in sentence length - word order - loose and periodic sentences






12. Stages can also be summarized as...






13. What should you know about a Letter?






14. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme






15. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






16. Listing the ideas or facts within a sentence in sequence from least to most important






17. When to use Instant Messaging?






18. What are three levels of Revision?






19. Formal






20. To emphasize the performer of an action: make the performer the subject of the verb






21. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






22. What techniques can be used for gathering information?






23. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






24. Informal






25. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






26. Use to call attention to a particular word or statement --






27. General considerations with Email Messages






28. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






29. Casual






30. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed






31. Why Avoid Perfectionism in Drafting?






32. What are Individual Contexts






33. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






34. How do you begin the message?

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35. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






36. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.






37. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






38. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






39. Tell and show how to do something






40. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






41. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






42. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






43. To set you apart from the others; show that you have customized your resume for that company/job opening






44. Using short and long sentences strategically






45. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






46. Techniques for writing memos and emails are...






47. E.g. 'most important'






48. How much time should a student spend in each writing stage?






49. Correctness






50. How do you know what to include in your message?