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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






2. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






3. What are Individual Contexts






4. Goal and audience






5. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






6. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme






7. What is the best advice for Drafting?






8. Formal






9. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






10. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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11. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.






12. What is critical to a message's success?






13. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






14. Audience's preferences - personal work style - how widely info needs to be distributed etc.






15. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






16. Steps to Successful Writing






17. What are Cons of Email?

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18. How do you Plan the message?






19. How do you know what to include in your message?






20. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






21. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






22. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






23. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






24. Purpose - findings - conclusion - and recommendations






25. Honesty - attractive - carefully organized - concise accurate - current information - relevance






26. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






27. Tell and show how to do something






28. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






29. What are three levels of Editing?






30. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






31. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






32. What is a Memorandum?






33. Sentences can vary in sentence length - word order - loose and periodic sentences






34. Etiquette






35. Concern policies and regulations found in employee handbooks and other internal corporate communications






36. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






37. Are these stages recursive or linear?






38. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed






39. What is Indirect Order?






40. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.






41. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






42. Use to call attention to a particular word or statement --






43. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.






44. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






45. How is formatting important?






46. What is the general Purpose of a Letter?






47. The ____________ of a word are its literal meanings - as defined in a dictionary.






48. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






49. Conciseness






50. How to end an email







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Can you answer 50 questions in 15 minutes?


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