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Test your basic knowledge |
The Business Writing Process
Start Test
Study First
Subjects
:
writing-skills
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns
Goal of a letter of application
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress
Slang; Colloquialisms - Contractions - Short Sentences - for close friends only
Wordiness
2. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations
Connotation
Slang; Colloquialisms - Contractions - Short Sentences - for close friends only
Three P's for success in writing a memo
Idioms
3. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.
Biased Language
Eliminates phone tag - saves time - facilitates fast decisions - cheap - provides written record
Gathering and Collecting Information - Analyzing and Organizing Information - Choosing the Form - Channel - and Format of the Message
Abstract words
4. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary
Main parts of instructions
Write Correctly so others will not think you are stupid or lack credibility
Wordiness
Buzz Words
5. Clairty
Characteristics of job-related writing
One-third
Sentence Type
Strive for Concreteness - Vigor - Precision - Short sentences and paragraphs
6. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.
Revision - Editing - Proofreading
Position
Tone
Ethics in Business Writing
7. Listing the ideas or facts within a sentence in sequence from least to most important
Cliches
Outlining
Climatic Order
Gathering and Collecting Information - Analyzing and Organizing Information - Choosing the Form - Channel - and Format of the Message
8. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.
Characteristics of job-related writing
Subordination
Long - Complicated - Requires Negotiation - Questions/Info need clarification/discussion - Info Confidential/Sensitive - Requires Security - Could be Misinterpreted - Emotionally Charged - Requires Tone of Voice - Sent to Avoid - Contains Sensitive I
Goal of a letter of application
9. Informal
Your audience is the best guide for What and How
Mechanical Devices
Affectation
Proper Conversation - Personal Pronouns/Contractions - Sentences are Short - Organized - Well Structured;
10. Audience's preferences - personal work style - how widely info needs to be distributed etc.
Selecting the proper medium
Most Important Information First - and then Descending Order
Characteristics of job-related writing
Active Voice
11. To emphasize the performer of an action: make the performer the subject of the verb
Cut out nonessentials - Minimize references to Previous Communications
Active Voice
Main parts of instructions
Instructions
12. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion
Strategy and Humanness
Telegraphic Style
Main parts of a set of instructions
Rules for writing instructions
13. What are Individual Contexts
Goal of a letter of application
Telegraphic Style
Organizational - Professional - Personal
Write Correctly so others will not think you are stupid or lack credibility
14. What should you know about a Letter?
Purpose - Format - Composition
Stress Brevity - uses abbreviations - Convey ideas completely - minimal need for response - Telephone message - but in writing.
Your Name - Closing Statement such as Thanks - Regards in more formal messages
One-third
15. Use Initialisms
Connotation
Attractive and Readable Format
Casual - Informal - or Formal
Cautiously i.e. BTW: by the way
16. Casual
Ethics in Business Writing
Slang; Colloquialisms - Contractions - Short Sentences - for close friends only
Internal Letters. Sometimes classified as Reports
Recipient's Name and Introduce Yourself
17. Stages can also be summarized as...
Cut out nonessentials - Minimize references to Previous Communications
Idioms
Goal of a letter of application
What do you want to say - Say It - Say it Better
18. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence
It is integral in how your audience will receive and accept the information.
Strategy and Humanness
Organizational - Professional - Personal
Sentence Type
19. What techniques can be used for gathering information?
Buzz Words
Recursive
Visualize Readers - Keep their interests in mind - List Pertinent Facts - Brainstorming - Diagrams
Direct Statements
20. Concern policies and regulations found in employee handbooks and other internal corporate communications
Main parts of instructions
Procedures
Cut out nonessentials - Minimize references to Previous Communications
Figures of Speech
21. Plan what you are going to say - polish what you wrote before you sent it - proofread everything
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22. The ____________ of a word are its literal meanings - as defined in a dictionary.
Things to think through when planning a website
Denotaion
Guidelines for effective business e-mail messages
Strive for Concreteness - Vigor - Precision - Short sentences and paragraphs
23. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations
Characteristics of job-related writing
Cliches
Instructions
Short report
24. What are Pros of Email?
Recursive
Visualize Readers - Keep their interests in mind - List Pertinent Facts - Brainstorming - Diagrams
Selecting the proper medium
Eliminates phone tag - saves time - facilitates fast decisions - cheap - provides written record
25. How do you begin the message?
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26. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.
Characteristics of job-related writing
Put it Last - using the opening to prepare the audience
Emphasis
Conciseness
27. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.
Main parts of a set of instructions
Eliminates phone tag - saves time - facilitates fast decisions - cheap - provides written record
Tone
Euphemismss
28. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?
Three P's for success in writing a memo
Key draft questions
Garbled Sentences
Rules for writing instructions
29. What types of research is done in gathering information?
Past Correspondence - Employees - Records - Warranties - Product Descriptions - Survey - Interviews
Information the reader will want - put it first.
Affectation
Subordination
30. What is format of most Memos?
Date - To - From - Subject Headings
Put it Last - using the opening to prepare the audience
Euphemismss
Represent writer and topic formally to recipient. Correspondence with People Outside the your organization.
31. What are the activities in the planning stage?
NO offensive or abusive emails should be sent - and no upper case - as that is considered SCREAMING
Coherent writing
Gathering and Collecting Information - Analyzing and Organizing Information - Choosing the Form - Channel - and Format of the Message
Put it Last - using the opening to prepare the audience
32. Iitalics - bold type - underlining etc.
Direct Statements
Eliminates phone tag - saves time - facilitates fast decisions - cheap - provides written record
Mechanical Devices
Repetition
33. What is the general Purpose of a Letter?
Subordination
Your audience is the best guide for What and How
Mechanical Devices
Represent writer and topic formally to recipient. Correspondence with People Outside the your organization.
34. Etiquette
Connotation
Strive for Concreteness - Vigor - Precision - Short sentences and paragraphs
NO offensive or abusive emails should be sent - and no upper case - as that is considered SCREAMING
Sentence Type
35. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.
Position
Figures of Speech
Examples of medium s of business communication
Abstract words
36. Honesty - attractive - carefully organized - concise accurate - current information - relevance
Things to think through when planning a website
Long Dashes
Characteristics do employers like to see in a resume
Main parts of instructions
37. Steps to Successful Writing
Organizational - Professional - Personal
Things to think through when planning a website
Preparation - Research - Organization - Writing - Revision
What do you want to say - Say It - Say it Better
38. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses
Outlining
Idioms
Three P's for success in writing a memo
Abstract words
39. What is current emphasis on for a Letter?
Strategy and Humanness
Instructions
NO offensive or abusive emails should be sent - and no upper case - as that is considered SCREAMING
One-third
40. What is critical to a message's success?
Three P's for success in writing a memo
Figures of Speech
Attractive and Readable Format
Characteristics of job-related writing
41. How much time should a student spend in each writing stage?
Most Important Information First - and then Descending Order
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress
One-third
Direct Statements
42. Purpose - problem - plan/solution - conclusion
Gathering and Collecting Information - Analyzing and Organizing Information - Choosing the Form - Channel - and Format of the Message
Coherent writing
Main parts of internal proposals
Tone
43. To set you apart from the others; show that you have customized your resume for that company/job opening
Purpose - Format - Composition
Visualize Readers - Keep their interests in mind - List Pertinent Facts - Brainstorming - Diagrams
Direct Statements
Goal of a letter of application
44. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme
Emphasis
Abstract words
Visualize Readers - Keep their interests in mind - List Pertinent Facts - Brainstorming - Diagrams
Casual - Informal - or Formal
45. How do you Plan the message?
Selecting the proper medium
Define the Problem - Consider the Audience and their Individual Contexts - Consider your own Contexts - Best Way to Achieve message;
Intensifiers
Four keys to effective writing
46. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem
Buzz Words
Direct Statements
Guidelines for successful group writing
Date - To - From - Subject Headings
47. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.
Characteristics of job-related writing
Affectation
Not Confidential - Doesn't Communicate Emotions - Tone of Voice - or Unspoken Communications - Can be Ignored or Delayed
Keep Distance between Writer and Reader - Avoid Personal References/Contractions - Longer Sentences - for people of Higher Status
48. What are three levels of Revision?
Put it Last - using the opening to prepare the audience
Conciseness - Clarity - Etiquette - Correctness
Revision of content - Organization - Formatting
Climatic Order
49. Using short and long sentences strategically
Position
Idioms
Characteristics of job-related writing
Sentence Length
50. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2
Buzz Words
Characteristics of job-related writing
Abstract words
Coherent writing
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