Test your basic knowledge |

The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Honesty - attractive - carefully organized - concise accurate - current information - relevance






2. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






3. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






4. Purpose - findings - conclusion - and recommendations






5. Etiquette






6. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






7. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






8. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






9. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






10. Formality Considerations






11. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.






12. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.






13. Stages can also be summarized as...






14. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.






15. Techniques for writing memos and emails are...






16. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






17. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






18. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






19. Concern policies and regulations found in employee handbooks and other internal corporate communications






20. To set you apart from the others; show that you have customized your resume for that company/job opening






21. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






22. E.g. 'most important'






23. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






24. What is a Memorandum?






25. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






26. What is critical to a message's success?






27. Plan what you are going to say - polish what you wrote before you sent it - proofread everything

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28. Sentences can vary in sentence length - word order - loose and periodic sentences






29. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






30. Conciseness






31. What techniques can be used for gathering information?






32. Audience's preferences - personal work style - how widely info needs to be distributed etc.






33. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed






34. How is formatting important?






35. Informal






36. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






37. How do you Plan the message?






38. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






39. Using short and long sentences strategically






40. When should email NOT be used?






41. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






42. What are three levels of Editing?






43. What is current emphasis on for a Letter?






44. Why Avoid Perfectionism in Drafting?






45. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






46. What is important in the Revising stage?






47. Listing the ideas or facts within a sentence in sequence from least to most important






48. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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49. Goal and audience






50. How do you present information in long messages?