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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Formal






2. What is the general Purpose of a Letter?






3. What are three levels of Editing?






4. Iitalics - bold type - underlining etc.






5. Audience's preferences - personal work style - how widely info needs to be distributed etc.






6. Purpose - problem - plan/solution - conclusion






7. How to end an email






8. What are Pros of Email?






9. Steps to Successful Writing






10. What is important in the Revising stage?






11. When to use Instant Messaging?






12. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






13. Concern policies and regulations found in employee handbooks and other internal corporate communications






14. To emphasize the performer of an action: make the performer the subject of the verb






15. How do you present information in message?






16. What is current emphasis on for a Letter?






17. Sentences can vary in sentence length - word order - loose and periodic sentences






18. Why Avoid Perfectionism in Drafting?






19. Honesty - attractive - carefully organized - concise accurate - current information - relevance






20. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






21. Informal






22. Plan what you are going to say - polish what you wrote before you sent it - proofread everything

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23. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme






24. Repeating keywords and key phrases






25. How is formatting important?






26. How do you know what to include in your message?






27. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns






28. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






29. Use to call attention to a particular word or statement --






30. What should you know about a Letter?






31. What types of research is done in gathering information?






32. The ____________ of a word are its literal meanings - as defined in a dictionary.






33. Clairty






34. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.






35. How do you begin the message?

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36. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






37. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






38. What is format of most Memos?






39. How do you present information in long messages?






40. Techniques for writing memos and emails are...






41. Tell and show how to do something






42. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






43. What is critical to a message's success?






44. General considerations with Email Messages






45. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






46. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed






47. What is a Memorandum?






48. Correctness






49. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.






50. Listing the ideas or facts within a sentence in sequence from least to most important






Can you answer 50 questions in 15 minutes?



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