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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What are Individual Contexts






2. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.






3. What is the best advice for Drafting?






4. Use to call attention to a particular word or statement --






5. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






6. To set you apart from the others; show that you have customized your resume for that company/job opening






7. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






8. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






9. Goal and audience






10. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






11. Use Initialisms






12. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






13. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.






14. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






15. E.g. 'most important'






16. Conciseness






17. What is critical to a message's success?






18. Stages can also be summarized as...






19. What is Indirect Order?






20. What are three levels of Editing?






21. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






22. How do you begin the message?

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23. Are these stages recursive or linear?






24. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.






25. What should you know about a Letter?






26. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






27. How do you know what to include in your message?






28. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






29. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed






30. When should email NOT be used?






31. Honesty - attractive - carefully organized - concise accurate - current information - relevance






32. Repeating keywords and key phrases






33. How to end an email






34. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






35. How much time should a student spend in each writing stage?






36. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






37. What are three levels of Revision?






38. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






39. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






40. When to use Instant Messaging?






41. What are the activities in the planning stage?






42. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






43. How do you present information in long messages?






44. Why Avoid Perfectionism in Drafting?






45. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






46. What is important in the Revising stage?






47. Using short and long sentences strategically






48. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






49. Concern policies and regulations found in employee handbooks and other internal corporate communications






50. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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Can you answer 50 questions in 15 minutes?


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