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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






2. Clairty






3. The ____________ of a word are its literal meanings - as defined in a dictionary.






4. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






5. Plan what you are going to say - polish what you wrote before you sent it - proofread everything

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6. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






7. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






8. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






9. What are Pros of Email?






10. What is format of most Memos?






11. How do you know what to include in your message?






12. What is the general Purpose of a Letter?






13. Why Avoid Perfectionism in Drafting?






14. What is important in the Revising stage?






15. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






16. Are these stages recursive or linear?






17. What is current emphasis on for a Letter?






18. Conciseness






19. How do you present information in long messages?






20. Correctness






21. Audience's preferences - personal work style - how widely info needs to be distributed etc.






22. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






23. Honesty - attractive - carefully organized - concise accurate - current information - relevance






24. Use Initialisms






25. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.






26. Formality Considerations






27. How do you present information in message?






28. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






29. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






30. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






31. What are the activities in the planning stage?






32. Using short and long sentences strategically






33. General considerations with Email Messages






34. How do you Plan the message?






35. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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36. What are three levels of Revision?






37. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






38. What is Indirect Order?






39. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






40. Listing the ideas or facts within a sentence in sequence from least to most important






41. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme






42. Etiquette






43. Repeating keywords and key phrases






44. Tell and show how to do something






45. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.






46. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






47. Formal






48. Purpose - problem - plan/solution - conclusion






49. Sentences can vary in sentence length - word order - loose and periodic sentences






50. What is a Memorandum?