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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Why Avoid Perfectionism in Drafting?






2. Tell and show how to do something






3. What is format of most Memos?






4. What are three levels of Editing?






5. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






6. Goal and audience






7. What is Indirect Order?






8. To emphasize the performer of an action: make the performer the subject of the verb






9. How do you present information in long messages?






10. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns






11. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






12. What are three levels of Revision?






13. Listing the ideas or facts within a sentence in sequence from least to most important






14. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






15. What are Pros of Email?






16. What types of research is done in gathering information?






17. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






18. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.






19. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






20. Clairty






21. What is a Memorandum?






22. Plan what you are going to say - polish what you wrote before you sent it - proofread everything

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23. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






24. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






25. Steps to Successful Writing






26. E.g. 'most important'






27. Informal






28. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






29. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






30. What is the general Purpose of a Letter?






31. Sentences can vary in sentence length - word order - loose and periodic sentences






32. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed






33. Use Initialisms






34. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






35. What are Individual Contexts






36. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






37. Repeating keywords and key phrases






38. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






39. What is the best advice for Drafting?






40. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






41. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






42. What is important in the Revising stage?






43. How to end an email






44. When should email NOT be used?






45. Etiquette






46. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






47. Iitalics - bold type - underlining etc.






48. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






49. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






50. Using words like 'most - much - very' with caution - wthout overdoing it.