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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






2. Plan what you are going to say - polish what you wrote before you sent it - proofread everything

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3. E.g. 'most important'






4. Using words like 'most - much - very' with caution - wthout overdoing it.






5. How do you present information in message?






6. How do you begin the message?

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7. Use to call attention to a particular word or statement --






8. What is Indirect Order?






9. How do you present information in long messages?






10. What types of research is done in gathering information?






11. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.






12. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






13. How much time should a student spend in each writing stage?






14. What is a Memorandum?






15. Iitalics - bold type - underlining etc.






16. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






17. What are Individual Contexts






18. To emphasize the performer of an action: make the performer the subject of the verb






19. How to end an email






20. What are Pros of Email?






21. Formality Considerations






22. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






23. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






24. What are three levels of Revision?






25. Conciseness






26. How do you know what to include in your message?






27. Honesty - attractive - carefully organized - concise accurate - current information - relevance






28. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






29. When should email NOT be used?






30. Purpose - findings - conclusion - and recommendations






31. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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32. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






33. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






34. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






35. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






36. Stages can also be summarized as...






37. Goal and audience






38. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






39. Using short and long sentences strategically






40. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






41. To set you apart from the others; show that you have customized your resume for that company/job opening






42. What are three levels of Editing?






43. Techniques for writing memos and emails are...






44. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






45. Concern policies and regulations found in employee handbooks and other internal corporate communications






46. Informal






47. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






48. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






49. Correctness






50. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.