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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






2. Listing the ideas or facts within a sentence in sequence from least to most important






3. How to end an email






4. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






5. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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6. Purpose - findings - conclusion - and recommendations






7. General considerations with Email Messages






8. Formal






9. What are Pros of Email?






10. What is Indirect Order?






11. What are Individual Contexts






12. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






13. Conciseness






14. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






15. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






16. The ____________ of a word are its literal meanings - as defined in a dictionary.






17. E.g. 'most important'






18. What techniques can be used for gathering information?






19. Correctness






20. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






21. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






22. What are three levels of Revision?






23. Iitalics - bold type - underlining etc.






24. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






25. How is formatting important?






26. Goal and audience






27. Etiquette






28. Repeating keywords and key phrases






29. How do you begin the message?

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30. Are these stages recursive or linear?






31. What is important in the Revising stage?






32. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






33. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






34. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






35. To set you apart from the others; show that you have customized your resume for that company/job opening






36. Clairty






37. Formality Considerations






38. Honesty - attractive - carefully organized - concise accurate - current information - relevance






39. What is the general Purpose of a Letter?






40. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






41. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






42. What should you know about a Letter?






43. What is Direct Order?






44. Purpose - problem - plan/solution - conclusion






45. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.






46. Stages can also be summarized as...






47. What is a Memorandum?






48. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






49. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






50. What are Cons of Email?

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