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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






2. What is the best advice for Drafting?






3. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






4. What are the activities in the planning stage?






5. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.






6. Iitalics - bold type - underlining etc.






7. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






8. What are three levels of Revision?






9. Are these stages recursive or linear?






10. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme






11. Purpose - findings - conclusion - and recommendations






12. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






13. Listing the ideas or facts within a sentence in sequence from least to most important






14. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






15. What is Indirect Order?






16. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






17. What types of research is done in gathering information?






18. How do you Plan the message?






19. Using words like 'most - much - very' with caution - wthout overdoing it.






20. What is critical to a message's success?






21. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






22. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






23. Use Initialisms






24. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






25. Casual






26. Formality Considerations






27. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






28. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






29. Sentences can vary in sentence length - word order - loose and periodic sentences






30. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






31. Correctness






32. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.






33. To emphasize the performer of an action: make the performer the subject of the verb






34. How do you begin the message?

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35. How do you present information in message?






36. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






37. Formal






38. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






39. E.g. 'most important'






40. Informal






41. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






42. What are Cons of Email?

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43. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.






44. What should you know about a Letter?






45. What is Direct Order?






46. Use to call attention to a particular word or statement --






47. Clairty






48. When should email NOT be used?






49. What is important in the Revising stage?






50. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed







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Can you answer 50 questions in 15 minutes?


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