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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






2. What is current emphasis on for a Letter?






3. How do you know what to include in your message?






4. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






5. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






6. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






7. What is Indirect Order?






8. How much time should a student spend in each writing stage?






9. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






10. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.






11. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






12. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






13. Use Initialisms






14. When to use Instant Messaging?






15. Correctness






16. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.






17. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






18. The ____________ of a word are its literal meanings - as defined in a dictionary.






19. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






20. How do you present information in message?






21. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






22. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






23. Use to call attention to a particular word or statement --






24. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






25. Are these stages recursive or linear?






26. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






27. Etiquette






28. What are Individual Contexts






29. What are Pros of Email?






30. Why Avoid Perfectionism in Drafting?






31. How do you begin the message?

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32. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






33. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






34. What are the activities in the planning stage?






35. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme






36. Honesty - attractive - carefully organized - concise accurate - current information - relevance






37. What are three levels of Revision?






38. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns






39. Repeating keywords and key phrases






40. When should email NOT be used?






41. What is format of most Memos?






42. Using short and long sentences strategically






43. What is a Memorandum?






44. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






45. Purpose - problem - plan/solution - conclusion






46. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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47. What is the general Purpose of a Letter?






48. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






49. Tell and show how to do something






50. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






Can you answer 50 questions in 15 minutes?



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