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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






2. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






3. Conciseness






4. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.






5. What is Direct Order?






6. What techniques can be used for gathering information?






7. Audience's preferences - personal work style - how widely info needs to be distributed etc.






8. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






9. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






10. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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11. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






12. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme






13. How do you present information in long messages?






14. Using words like 'most - much - very' with caution - wthout overdoing it.






15. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns






16. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






17. Purpose - findings - conclusion - and recommendations






18. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.






19. Goal and audience






20. What is the best advice for Drafting?






21. Informal






22. Plan what you are going to say - polish what you wrote before you sent it - proofread everything

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23. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






24. Concern policies and regulations found in employee handbooks and other internal corporate communications






25. Stages can also be summarized as...






26. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






27. To set you apart from the others; show that you have customized your resume for that company/job opening






28. What is Indirect Order?






29. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






30. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






31. What is critical to a message's success?






32. Using short and long sentences strategically






33. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






34. How to end an email






35. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






36. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






37. Clairty






38. The ____________ of a word are its literal meanings - as defined in a dictionary.






39. How is formatting important?






40. Tell and show how to do something






41. E.g. 'most important'






42. When should email NOT be used?






43. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






44. Repeating keywords and key phrases






45. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.






46. What are Pros of Email?






47. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.






48. What is current emphasis on for a Letter?






49. What are the activities in the planning stage?






50. Iitalics - bold type - underlining etc.