Test your basic knowledge |

The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. How do you present information in message?






2. Why Avoid Perfectionism in Drafting?






3. Stages can also be summarized as...






4. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed






5. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






6. Conciseness






7. What types of research is done in gathering information?






8. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






9. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






10. Goal and audience






11. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






12. What are Pros of Email?






13. E.g. 'most important'






14. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.






15. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






16. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.






17. How do you present information in long messages?






18. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






19. Purpose - problem - plan/solution - conclusion






20. Iitalics - bold type - underlining etc.






21. Using words like 'most - much - very' with caution - wthout overdoing it.






22. Listing the ideas or facts within a sentence in sequence from least to most important






23. How much time should a student spend in each writing stage?






24. When should email NOT be used?






25. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






26. The ____________ of a word are its literal meanings - as defined in a dictionary.






27. Audience's preferences - personal work style - how widely info needs to be distributed etc.






28. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






29. How to end an email






30. Using short and long sentences strategically






31. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






32. Repeating keywords and key phrases






33. How do you begin the message?

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34. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






35. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.






36. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






37. How is formatting important?






38. Steps to Successful Writing






39. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






40. What is the general Purpose of a Letter?






41. Use Initialisms






42. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






43. What are Individual Contexts






44. Clairty






45. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns






46. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






47. To emphasize the performer of an action: make the performer the subject of the verb






48. What is the best advice for Drafting?






49. What is a Memorandum?






50. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)