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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






2. Use to call attention to a particular word or statement --






3. General considerations with Email Messages






4. The ____________ of a word are its literal meanings - as defined in a dictionary.






5. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






6. Are these stages recursive or linear?






7. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






8. What are three levels of Revision?






9. What is the best advice for Drafting?






10. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






11. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme






12. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






13. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns






14. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






15. How do you present information in long messages?






16. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






17. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.






18. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






19. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.






20. Purpose - findings - conclusion - and recommendations






21. What are Cons of Email?

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22. Correctness






23. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






24. Casual






25. Formal






26. Etiquette






27. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






28. How do you Plan the message?






29. Steps to Successful Writing






30. To emphasize the performer of an action: make the performer the subject of the verb






31. Using short and long sentences strategically






32. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.






33. What is format of most Memos?






34. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






35. Clairty






36. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






37. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






38. Techniques for writing memos and emails are...






39. What should you know about a Letter?






40. Purpose - problem - plan/solution - conclusion






41. Informal






42. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






43. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.






44. Goal and audience






45. How to end an email






46. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






47. When to use Instant Messaging?






48. Use Initialisms






49. Iitalics - bold type - underlining etc.






50. What are three levels of Editing?







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Can you answer 50 questions in 15 minutes?


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