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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






2. Clairty






3. Using words like 'most - much - very' with caution - wthout overdoing it.






4. Using short and long sentences strategically






5. Informal






6. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






7. What are three levels of Editing?






8. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






9. Etiquette






10. Use Initialisms






11. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.






12. What are Pros of Email?






13. Casual






14. Stages can also be summarized as...






15. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed






16. Repeating keywords and key phrases






17. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






18. Plan what you are going to say - polish what you wrote before you sent it - proofread everything

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19. Goal and audience






20. How to end an email






21. Formality Considerations






22. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






23. What are the activities in the planning stage?






24. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.






25. Sentences can vary in sentence length - word order - loose and periodic sentences






26. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






27. Tell and show how to do something






28. To emphasize the performer of an action: make the performer the subject of the verb






29. What are Cons of Email?

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30. Purpose - problem - plan/solution - conclusion






31. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






32. Concern policies and regulations found in employee handbooks and other internal corporate communications






33. Correctness






34. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






35. To set you apart from the others; show that you have customized your resume for that company/job opening






36. What is current emphasis on for a Letter?






37. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






38. What is important in the Revising stage?






39. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns






40. What is critical to a message's success?






41. Steps to Successful Writing






42. Are these stages recursive or linear?






43. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






44. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






45. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






46. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






47. How do you present information in message?






48. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






49. What are three levels of Revision?






50. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)







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