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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Steps to Successful Writing






2. Techniques for writing memos and emails are...






3. To emphasize the performer of an action: make the performer the subject of the verb






4. What should you know about a Letter?






5. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






6. Casual






7. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






8. Why Avoid Perfectionism in Drafting?






9. The ____________ of a word are its literal meanings - as defined in a dictionary.






10. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.






11. Use Initialisms






12. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






13. What is the general Purpose of a Letter?






14. What is important in the Revising stage?






15. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






16. How is formatting important?






17. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






18. E.g. 'most important'






19. Audience's preferences - personal work style - how widely info needs to be distributed etc.






20. How do you present information in message?






21. Clairty






22. Conciseness






23. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






24. How to end an email






25. How do you Plan the message?






26. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






27. Iitalics - bold type - underlining etc.






28. Using words like 'most - much - very' with caution - wthout overdoing it.






29. What are Individual Contexts






30. Concern policies and regulations found in employee handbooks and other internal corporate communications






31. Plan what you are going to say - polish what you wrote before you sent it - proofread everything

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32. How do you know what to include in your message?






33. General considerations with Email Messages






34. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






35. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






36. Stages can also be summarized as...






37. What techniques can be used for gathering information?






38. How do you begin the message?

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39. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.






40. What is a Memorandum?






41. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed






42. What is format of most Memos?






43. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.






44. Repeating keywords and key phrases






45. Etiquette






46. What is the best advice for Drafting?






47. Formal






48. Formality Considerations






49. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






50. Tell and show how to do something