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Test your basic knowledge |
The Business Writing Process
Start Test
Study First
Subjects
:
writing-skills
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. E.g. 'most important'
Put it Last - using the opening to prepare the audience
Direct Statements
Active Voice
Idioms
2. Using words like 'most - much - very' with caution - wthout overdoing it.
Intensifiers
Four keys to effective writing
Most Important Information First - and then Descending Order
Revision - Editing - Proofreading
3. Repeating keywords and key phrases
Main parts of instructions
Active Voice
Three P's for success in writing a memo
Repetition
4. Why Avoid Perfectionism in Drafting?
Helps include all important information; Makes you more willing to revise
Long Dashes
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress
Figures of Speech
5. What are three levels of Revision?
Cliches
Revision of content - Organization - Formatting
Represent writer and topic formally to recipient. Correspondence with People Outside the your organization.
Conciseness - Clarity - Etiquette - Correctness
6. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.
Affectation
Past Correspondence - Employees - Records - Warranties - Product Descriptions - Survey - Interviews
Information needed for short report
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress
7. What are Pros of Email?
Internal Letters. Sometimes classified as Reports
Eliminates phone tag - saves time - facilitates fast decisions - cheap - provides written record
Past Correspondence - Employees - Records - Warranties - Product Descriptions - Survey - Interviews
Short report
8. What techniques can be used for gathering information?
Visualize Readers - Keep their interests in mind - List Pertinent Facts - Brainstorming - Diagrams
Casual - Informal - or Formal
Proper Conversation - Personal Pronouns/Contractions - Sentences are Short - Organized - Well Structured;
Repetition
9. Listing the ideas or facts within a sentence in sequence from least to most important
Telegraphic Style
Define the Problem - Consider the Audience and their Individual Contexts - Consider your own Contexts - Best Way to Achieve message;
Connotation
Climatic Order
10. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary
Strive for Concreteness - Vigor - Precision - Short sentences and paragraphs
Main parts of instructions
Goal of a letter of application
Short report
11. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.
Active Voice
Past Correspondence - Employees - Records - Warranties - Product Descriptions - Survey - Interviews
Tone
Sentence Type
12. Formal
Instructions
Keep Distance between Writer and Reader - Avoid Personal References/Contractions - Longer Sentences - for people of Higher Status
Revision - Editing - Proofreading
Repetition
13. Steps to Successful Writing
What do you want to say - Say It - Say it Better
Preparation - Research - Organization - Writing - Revision
Gathering and Collecting Information - Analyzing and Organizing Information - Choosing the Form - Channel - and Format of the Message
Intensifiers
14. What are the activities in the planning stage?
One-third
Gathering and Collecting Information - Analyzing and Organizing Information - Choosing the Form - Channel - and Format of the Message
Emphasis
Characteristics of job-related writing
15. What types of research is done in gathering information?
Gathering and Collecting Information - Analyzing and Organizing Information - Choosing the Form - Channel - and Format of the Message
Past Correspondence - Employees - Records - Warranties - Product Descriptions - Survey - Interviews
Mechanical Devices
Put it Last - using the opening to prepare the audience
16. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations
Figures of Speech
Short report
Cliches
Biased Language
17. Using short and long sentences strategically
Sentence Length
Guidelines for effective business e-mail messages
Connotation
Not Confidential - Doesn't Communicate Emotions - Tone of Voice - or Unspoken Communications - Can be Ignored or Delayed
18. What are Individual Contexts
Strategy and Humanness
Organizational - Professional - Personal
Tone
Subordination
19. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.
Main parts of instructions
Tone
Conciseness
Garbled Sentences
20. Conciseness
Information the reader will want - put it first.
Three P's for success in writing a memo
Cut out nonessentials - Minimize references to Previous Communications
similar
21. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.
Recursive
Coherent writing
Ethics in Business Writing
Information needed for short report
22. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem
Internal Letters. Sometimes classified as Reports
Guidelines for successful group writing
Telegraphic Style
Four keys to effective writing
23. Honesty - attractive - carefully organized - concise accurate - current information - relevance
Characteristics do employers like to see in a resume
Internal Letters. Sometimes classified as Reports
Information the reader will want - put it first.
Guidelines for successful group writing
24. When to use Instant Messaging?
Key draft questions
Three P's for success in writing a memo
Stress Brevity - uses abbreviations - Convey ideas completely - minimal need for response - Telephone message - but in writing.
Main parts of internal proposals
25. What are three levels of Editing?
Revision - Editing - Proofreading
One-third
Proper Conversation - Personal Pronouns/Contractions - Sentences are Short - Organized - Well Structured;
Concrete Words
26. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o
Attractive and Readable Format
Organizational - Professional - Personal
Repetition
Ethics in Business Writing
27. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard
Represent writer and topic formally to recipient. Correspondence with People Outside the your organization.
Concrete Words
Keep Distance between Writer and Reader - Avoid Personal References/Contractions - Longer Sentences - for people of Higher Status
Climatic Order
28. How to end an email
Put it Last - using the opening to prepare the audience
Key draft questions
Main parts of instructions
Your Name - Closing Statement such as Thanks - Regards in more formal messages
29. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.
Subordination
Date - To - From - Subject Headings
Concrete Words
Outlining
30. How is formatting important?
Coherent writing
Conciseness
Sentence Type
It is integral in how your audience will receive and accept the information.
31. Use Initialisms
Cautiously i.e. BTW: by the way
Conciseness
Guidelines for effective business e-mail messages
Helps include all important information; Makes you more willing to revise
32. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns
Your audience is the best guide for What and How
Organizational - Professional - Personal
Mechanical Devices
Wordiness
33. Techniques for writing memos and emails are...
NO offensive or abusive emails should be sent - and no upper case - as that is considered SCREAMING
Figures of Speech
similar
Concrete Words
34. General considerations with Email Messages
Conciseness - Clarity - Etiquette - Correctness
Slang; Colloquialisms - Contractions - Short Sentences - for close friends only
Wordiness
Characteristics of job-related writing
35. Purpose - findings - conclusion - and recommendations
Information needed for short report
Garbled Sentences
Eliminates phone tag - saves time - facilitates fast decisions - cheap - provides written record
Affectation
36. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.
Organizational - Professional - Personal
Figures of Speech
Strive for Concreteness - Vigor - Precision - Short sentences and paragraphs
Past Correspondence - Employees - Records - Warranties - Product Descriptions - Survey - Interviews
37. Correctness
Instructions
Stress Brevity - uses abbreviations - Convey ideas completely - minimal need for response - Telephone message - but in writing.
Write Correctly so others will not think you are stupid or lack credibility
Things to think through when planning a website
38. How do you present information in message?
Sentence Type
Most Important Information First - and then Descending Order
Main parts of instructions
Wordiness
39. Stages can also be summarized as...
Wordiness
Repetition
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress
What do you want to say - Say It - Say it Better
40. Informal
Conciseness - Clarity - Etiquette - Correctness
Proper Conversation - Personal Pronouns/Contractions - Sentences are Short - Organized - Well Structured;
Tone
Write Correctly so others will not think you are stupid or lack credibility
41. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses
Preparation - Research - Organization - Writing - Revision
Abstract words
Information the reader will want - put it first.
Recursive
42. Audience's preferences - personal work style - how widely info needs to be distributed etc.
Selecting the proper medium
Instructions
Characteristics of job-related writing
Your Name - Closing Statement such as Thanks - Regards in more formal messages
43. What are Cons of Email?
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44. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy
Visualize Readers - Keep their interests in mind - List Pertinent Facts - Brainstorming - Diagrams
Direct Statements
Business Writing Style
Put it Last - using the opening to prepare the audience
45. To set you apart from the others; show that you have customized your resume for that company/job opening
Goal of a letter of application
Emphasis
Put it Last - using the opening to prepare the audience
Strive for Concreteness - Vigor - Precision - Short sentences and paragraphs
46. What is Indirect Order?
Cliches
Sentence Type
Eliminates phone tag - saves time - facilitates fast decisions - cheap - provides written record
Put it Last - using the opening to prepare the audience
47. Etiquette
NO offensive or abusive emails should be sent - and no upper case - as that is considered SCREAMING
Idioms
Long Dashes
Attractive and Readable Format
48. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion
Main parts of a set of instructions
Define the Problem - Consider the Audience and their Individual Contexts - Consider your own Contexts - Best Way to Achieve message;
Three P's for success in writing a memo
Characteristics of job-related writing
49. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'
Idioms
Revision - Editing - Proofreading
Strive for Concreteness - Vigor - Precision - Short sentences and paragraphs
Key draft questions
50. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'
Figures of Speech
Buzz Words
Cut out nonessentials - Minimize references to Previous Communications
Telegraphic Style