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Test your basic knowledge |
The Business Writing Process
Start Test
Study First
Subjects
:
writing-skills
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What are the activities in the planning stage?
Revision - Editing - Proofreading
Proper Conversation - Personal Pronouns/Contractions - Sentences are Short - Organized - Well Structured;
Gathering and Collecting Information - Analyzing and Organizing Information - Choosing the Form - Channel - and Format of the Message
Information needed for short report
2. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.
Affectation
Not Confidential - Doesn't Communicate Emotions - Tone of Voice - or Unspoken Communications - Can be Ignored or Delayed
Outlining
Short report
3. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.
Information the reader will want - put it first.
Rules for writing instructions
Figures of Speech
Position
4. Informal
Cut out nonessentials - Minimize references to Previous Communications
Use Direct Pattern if positive - Use Indirect Pattern if neutral or negative; State Objective - ALWAYS Consider Audience and Purpose
Put it Last - using the opening to prepare the audience
Proper Conversation - Personal Pronouns/Contractions - Sentences are Short - Organized - Well Structured;
5. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'
Main parts of instructions
Tone
Idioms
One-third
6. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -
Goal of a letter of application
Instructions
Biased Language
Characteristics of job-related writing
7. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations
Use Direct Pattern if positive - Use Indirect Pattern if neutral or negative; State Objective - ALWAYS Consider Audience and Purpose
Characteristics of job-related writing
Position
Recursive
8. Techniques for writing memos and emails are...
Emphasis
similar
Preparation - Research - Organization - Writing - Revision
Eliminates phone tag - saves time - facilitates fast decisions - cheap - provides written record
9. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns
Mechanical Devices
Wordiness
Key draft questions
Instructions
10. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2
Rules for writing instructions
Conciseness - Clarity - Etiquette - Correctness
Organizational - Professional - Personal
Buzz Words
11. What is the general Purpose of a Letter?
Represent writer and topic formally to recipient. Correspondence with People Outside the your organization.
Put it Last - using the opening to prepare the audience
Subordination
Internal Letters. Sometimes classified as Reports
12. The ____________ of a word are its literal meanings - as defined in a dictionary.
Denotaion
Most Important Information First - and then Descending Order
Three P's for success in writing a memo
Purpose - Format - Composition
13. How do you Plan the message?
Garbled Sentences
Main parts of a set of instructions
Proper Conversation - Personal Pronouns/Contractions - Sentences are Short - Organized - Well Structured;
Define the Problem - Consider the Audience and their Individual Contexts - Consider your own Contexts - Best Way to Achieve message;
14. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.
Sentence Type
Date - To - From - Subject Headings
Cautiously i.e. BTW: by the way
Garbled Sentences
15. Iitalics - bold type - underlining etc.
Mechanical Devices
Direct Statements
Conciseness
Guidelines for successful group writing
16. What are three levels of Editing?
Eliminates phone tag - saves time - facilitates fast decisions - cheap - provides written record
Casual - Informal - or Formal
Characteristics of job-related writing
Revision - Editing - Proofreading
17. What is a Memorandum?
Internal Letters. Sometimes classified as Reports
Casual - Informal - or Formal
Emphasis
Guidelines for effective business e-mail messages
18. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o
Ethics in Business Writing
Define the Problem - Consider the Audience and their Individual Contexts - Consider your own Contexts - Best Way to Achieve message;
Subordination
Figures of Speech
19. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.
What do you want to say - Say It - Say it Better
Preparation - Research - Organization - Writing - Revision
Internal Letters. Sometimes classified as Reports
Position
20. What is important in the Revising stage?
Ethics in Business Writing
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress
Get Feedback From Others!
Abstract words
21. How to end an email
Gathering and Collecting Information - Analyzing and Organizing Information - Choosing the Form - Channel - and Format of the Message
Direct Statements
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress
Your Name - Closing Statement such as Thanks - Regards in more formal messages
22. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme
Sentence Length
Not Confidential - Doesn't Communicate Emotions - Tone of Voice - or Unspoken Communications - Can be Ignored or Delayed
Emphasis
Subordination
23. Goal and audience
Recursive
Biased Language
Slang; Colloquialisms - Contractions - Short Sentences - for close friends only
Things to think through when planning a website
24. Use Initialisms
Cautiously i.e. BTW: by the way
Main parts of instructions
NO offensive or abusive emails should be sent - and no upper case - as that is considered SCREAMING
Recipient's Name and Introduce Yourself
25. Repeating keywords and key phrases
Repetition
Gathering and Collecting Information - Analyzing and Organizing Information - Choosing the Form - Channel - and Format of the Message
'You Viewpoint'
Eliminates phone tag - saves time - facilitates fast decisions - cheap - provides written record
26. Listing the ideas or facts within a sentence in sequence from least to most important
Climatic Order
Helps include all important information; Makes you more willing to revise
Tone
Mechanical Devices
27. How is formatting important?
NO offensive or abusive emails should be sent - and no upper case - as that is considered SCREAMING
Selecting the proper medium
Climatic Order
It is integral in how your audience will receive and accept the information.
28. What is format of most Memos?
Biased Language
Date - To - From - Subject Headings
Position
similar
29. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations
Sentence Length
Proper Conversation - Personal Pronouns/Contractions - Sentences are Short - Organized - Well Structured;
'You Viewpoint'
Connotation
30. Steps to Successful Writing
Information needed for short report
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress
Preparation - Research - Organization - Writing - Revision
Key draft questions
31. How much time should a student spend in each writing stage?
One-third
Business Writing Style
Key draft questions
Attractive and Readable Format
32. Formality Considerations
Buzz Words
Casual - Informal - or Formal
Selecting the proper medium
Idioms
33. Audience's preferences - personal work style - how widely info needs to be distributed etc.
Selecting the proper medium
Revision of content - Organization - Formatting
Three P's for success in writing a memo
Most Important Information First - and then Descending Order
34. Concern policies and regulations found in employee handbooks and other internal corporate communications
Procedures
Guidelines for successful group writing
Information the reader will want - put it first.
Past Correspondence - Employees - Records - Warranties - Product Descriptions - Survey - Interviews
35. Casual
Subordination
Information needed for short report
Slang; Colloquialisms - Contractions - Short Sentences - for close friends only
Repetition
36. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.
Coherent writing
Cut out nonessentials - Minimize references to Previous Communications
Sentence Type
Purpose - Format - Composition
37. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary
Preparation - Research - Organization - Writing - Revision
Biased Language
Stress Brevity - uses abbreviations - Convey ideas completely - minimal need for response - Telephone message - but in writing.
Main parts of instructions
38. What are Cons of Email?
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39. To set you apart from the others; show that you have customized your resume for that company/job opening
Eliminates phone tag - saves time - facilitates fast decisions - cheap - provides written record
Goal of a letter of application
Visualize Readers - Keep their interests in mind - List Pertinent Facts - Brainstorming - Diagrams
Garbled Sentences
40. How do you present information in long messages?
Strive for Concreteness - Vigor - Precision - Short sentences and paragraphs
Mechanical Devices
Use Direct Pattern if positive - Use Indirect Pattern if neutral or negative; State Objective - ALWAYS Consider Audience and Purpose
Your Name - Closing Statement such as Thanks - Regards in more formal messages
41. Purpose - findings - conclusion - and recommendations
Information needed for short report
Sentence Type
Business Writing Style
Subordination
42. What is critical to a message's success?
Helps include all important information; Makes you more willing to revise
Attractive and Readable Format
Long - Complicated - Requires Negotiation - Questions/Info need clarification/discussion - Info Confidential/Sensitive - Requires Security - Could be Misinterpreted - Emotionally Charged - Requires Tone of Voice - Sent to Avoid - Contains Sensitive I
Instructions
43. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.
Proper Conversation - Personal Pronouns/Contractions - Sentences are Short - Organized - Well Structured;
Sentence Length
Conciseness
Wordiness
44. What types of research is done in gathering information?
Your Name - Closing Statement such as Thanks - Regards in more formal messages
Key draft questions
Past Correspondence - Employees - Records - Warranties - Product Descriptions - Survey - Interviews
Revision of content - Organization - Formatting
45. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion
Main parts of a set of instructions
Climatic Order
Characteristics of job-related writing
It is integral in how your audience will receive and accept the information.
46. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard
Connotation
Biased Language
Three P's for success in writing a memo
Concrete Words
47. What is current emphasis on for a Letter?
Cautiously i.e. BTW: by the way
Strategy and Humanness
Internal Letters. Sometimes classified as Reports
Connotation
48. Clairty
Figures of Speech
Keep Distance between Writer and Reader - Avoid Personal References/Contractions - Longer Sentences - for people of Higher Status
Strive for Concreteness - Vigor - Precision - Short sentences and paragraphs
Put it Last - using the opening to prepare the audience
49. Stages can also be summarized as...
Short report
What do you want to say - Say It - Say it Better
Get Feedback From Others!
Affectation
50. What are three levels of Revision?
Casual - Informal - or Formal
Rules for writing instructions
'You Viewpoint'
Revision of content - Organization - Formatting