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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Formality Considerations






2. The ____________ of a word are its literal meanings - as defined in a dictionary.






3. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






4. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






5. Purpose - problem - plan/solution - conclusion






6. What is format of most Memos?






7. Iitalics - bold type - underlining etc.






8. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






9. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






10. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






11. How do you begin the message?

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12. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed






13. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






14. Casual






15. What is critical to a message's success?






16. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.






17. What is a Memorandum?






18. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






19. Correctness






20. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






21. When should email NOT be used?






22. Clairty






23. What is important in the Revising stage?






24. To set you apart from the others; show that you have customized your resume for that company/job opening






25. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






26. What is the general Purpose of a Letter?






27. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






28. Stages can also be summarized as...






29. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






30. How is formatting important?






31. Using short and long sentences strategically






32. How much time should a student spend in each writing stage?






33. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






34. What are the activities in the planning stage?






35. Steps to Successful Writing






36. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






37. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.






38. How do you present information in message?






39. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






40. Goal and audience






41. Conciseness






42. What are three levels of Editing?






43. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.






44. Use to call attention to a particular word or statement --






45. Are these stages recursive or linear?






46. When to use Instant Messaging?






47. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






48. Tell and show how to do something






49. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






50. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence