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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Use to call attention to a particular word or statement --






2. To emphasize the performer of an action: make the performer the subject of the verb






3. How is formatting important?






4. What are three levels of Revision?






5. How do you begin the message?


6. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed






7. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






8. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






9. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.






10. What is current emphasis on for a Letter?






11. Formal






12. What types of research is done in gathering information?






13. How do you Plan the message?






14. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






15. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






16. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






17. Goal and audience






18. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






19. To set you apart from the others; show that you have customized your resume for that company/job opening






20. What are three levels of Editing?






21. Casual






22. What is the best advice for Drafting?






23. Concern policies and regulations found in employee handbooks and other internal corporate communications






24. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.






25. Purpose - problem - plan/solution - conclusion






26. What are Cons of Email?


27. Purpose - findings - conclusion - and recommendations






28. Iitalics - bold type - underlining etc.






29. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






30. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






31. Clairty






32. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y


33. What is the general Purpose of a Letter?






34. What is Indirect Order?






35. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






36. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






37. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






38. Informal






39. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns






40. Are these stages recursive or linear?






41. How to end an email






42. Sentences can vary in sentence length - word order - loose and periodic sentences






43. Repeating keywords and key phrases






44. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






45. Use Initialisms






46. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






47. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






48. How do you know what to include in your message?






49. Techniques for writing memos and emails are...






50. Correctness