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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The ____________ of a word are its literal meanings - as defined in a dictionary.






2. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






3. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






4. How do you know what to include in your message?






5. What types of research is done in gathering information?






6. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.






7. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






8. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






9. What is format of most Memos?






10. What are three levels of Editing?






11. Are these stages recursive or linear?






12. Why Avoid Perfectionism in Drafting?






13. Sentences can vary in sentence length - word order - loose and periodic sentences






14. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.






15. What is current emphasis on for a Letter?






16. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






17. Concern policies and regulations found in employee handbooks and other internal corporate communications






18. What are three levels of Revision?






19. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






20. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns






21. To set you apart from the others; show that you have customized your resume for that company/job opening






22. Steps to Successful Writing






23. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






24. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed






25. Clairty






26. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






27. What is Indirect Order?






28. Etiquette






29. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






30. Plan what you are going to say - polish what you wrote before you sent it - proofread everything

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31. Techniques for writing memos and emails are...






32. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






33. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.






34. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






35. Purpose - problem - plan/solution - conclusion






36. Audience's preferences - personal work style - how widely info needs to be distributed etc.






37. How to end an email






38. Listing the ideas or facts within a sentence in sequence from least to most important






39. What are Pros of Email?






40. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






41. Purpose - findings - conclusion - and recommendations






42. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






43. What is the general Purpose of a Letter?






44. What techniques can be used for gathering information?






45. Formality Considerations






46. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






47. Goal and audience






48. Iitalics - bold type - underlining etc.






49. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






50. Using words like 'most - much - very' with caution - wthout overdoing it.