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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. General considerations with Email Messages






2. E.g. 'most important'






3. Repeating keywords and key phrases






4. Purpose - findings - conclusion - and recommendations






5. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






6. Casual






7. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns






8. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






9. Plan what you are going to say - polish what you wrote before you sent it - proofread everything

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10. Tell and show how to do something






11. How do you present information in message?






12. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






13. Iitalics - bold type - underlining etc.






14. What are Pros of Email?






15. What are Cons of Email?

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16. Are these stages recursive or linear?






17. Honesty - attractive - carefully organized - concise accurate - current information - relevance






18. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.






19. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






20. Why Avoid Perfectionism in Drafting?






21. Using words like 'most - much - very' with caution - wthout overdoing it.






22. How do you know what to include in your message?






23. What types of research is done in gathering information?






24. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






25. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






26. How much time should a student spend in each writing stage?






27. How do you begin the message?

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28. What is the general Purpose of a Letter?






29. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






30. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






31. Purpose - problem - plan/solution - conclusion






32. Steps to Successful Writing






33. Conciseness






34. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






35. When should email NOT be used?






36. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






37. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






38. What is Indirect Order?






39. When to use Instant Messaging?






40. What is Direct Order?






41. Use to call attention to a particular word or statement --






42. Audience's preferences - personal work style - how widely info needs to be distributed etc.






43. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.






44. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






45. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.






46. What is critical to a message's success?






47. Concern policies and regulations found in employee handbooks and other internal corporate communications






48. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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49. How to end an email






50. Etiquette