Test your basic knowledge |

The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






2. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






3. What types of research is done in gathering information?






4. Steps to Successful Writing






5. How is formatting important?






6. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






7. Conciseness






8. Etiquette






9. The ____________ of a word are its literal meanings - as defined in a dictionary.






10. What techniques can be used for gathering information?






11. What are three levels of Editing?






12. Iitalics - bold type - underlining etc.






13. Honesty - attractive - carefully organized - concise accurate - current information - relevance






14. When should email NOT be used?






15. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






16. Formal






17. Use Initialisms






18. What is Direct Order?






19. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed






20. What is important in the Revising stage?






21. E.g. 'most important'






22. Sentences can vary in sentence length - word order - loose and periodic sentences






23. When to use Instant Messaging?






24. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






25. Goal and audience






26. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme






27. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






28. Using short and long sentences strategically






29. What is Indirect Order?






30. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






31. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






32. What are Individual Contexts






33. What is the best advice for Drafting?






34. To set you apart from the others; show that you have customized your resume for that company/job opening






35. How do you present information in long messages?






36. Purpose - findings - conclusion - and recommendations






37. What is format of most Memos?






38. Repeating keywords and key phrases






39. What is a Memorandum?






40. Correctness






41. Listing the ideas or facts within a sentence in sequence from least to most important






42. What is the general Purpose of a Letter?






43. Are these stages recursive or linear?






44. Using words like 'most - much - very' with caution - wthout overdoing it.






45. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






46. How do you know what to include in your message?






47. Stages can also be summarized as...






48. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






49. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






50. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence