Test your basic knowledge |

The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. How do you present information in message?






2. Why Avoid Perfectionism in Drafting?






3. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






4. What is critical to a message's success?






5. How much time should a student spend in each writing stage?






6. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.






7. Informal






8. Purpose - problem - plan/solution - conclusion






9. Plan what you are going to say - polish what you wrote before you sent it - proofread everything

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10. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.






11. Audience's preferences - personal work style - how widely info needs to be distributed etc.






12. Use to call attention to a particular word or statement --






13. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






14. What are the activities in the planning stage?






15. What is the general Purpose of a Letter?






16. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.






17. Steps to Successful Writing






18. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






19. What techniques can be used for gathering information?






20. How do you begin the message?

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21. When to use Instant Messaging?






22. Repeating keywords and key phrases






23. What is the best advice for Drafting?






24. How do you present information in long messages?






25. What is important in the Revising stage?






26. Honesty - attractive - carefully organized - concise accurate - current information - relevance






27. What are three levels of Editing?






28. Iitalics - bold type - underlining etc.






29. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






30. Purpose - findings - conclusion - and recommendations






31. Formality Considerations






32. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






33. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






34. What is a Memorandum?






35. How to end an email






36. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






37. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed






38. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






39. What are Cons of Email?

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40. Tell and show how to do something






41. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






42. How is formatting important?






43. What are three levels of Revision?






44. How do you know what to include in your message?






45. What is Direct Order?






46. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






47. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






48. Clairty






49. What should you know about a Letter?






50. What are Individual Contexts