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The Business Writing Process

Subjects : writing-skills, business-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence
Denotaion
Sentence Type
Attractive and Readable Format
Abstract words

2. Audience's preferences - personal work style - how widely info needs to be distributed etc.
Selecting the proper medium
Get Feedback From Others!
Long Dashes
Recursive

3. How is formatting important?
Use Direct Pattern if positive - Use Indirect Pattern if neutral or negative; State Objective - ALWAYS Consider Audience and Purpose
Information the reader will want - put it first.
Ethics in Business Writing
It is integral in how your audience will receive and accept the information.

4. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard
Intensifiers
Information needed for short report
Coherent writing
Concrete Words

5. When should email NOT be used?
Most Important Information First - and then Descending Order
Long - Complicated - Requires Negotiation - Questions/Info need clarification/discussion - Info Confidential/Sensitive - Requires Security - Could be Misinterpreted - Emotionally Charged - Requires Tone of Voice - Sent to Avoid - Contains Sensitive I
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress
Instructions

6. To set you apart from the others; show that you have customized your resume for that company/job opening
Use Direct Pattern if positive - Use Indirect Pattern if neutral or negative; State Objective - ALWAYS Consider Audience and Purpose
Selecting the proper medium
Goal of a letter of application
Characteristics of job-related writing

7. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem
Guidelines for successful group writing
Mechanical Devices
Short report
Procedures

8. How to end an email
Your audience is the best guide for What and How
Affectation
Telegraphic Style
Your Name - Closing Statement such as Thanks - Regards in more formal messages

9. To emphasize the performer of an action: make the performer the subject of the verb
Preparation - Research - Organization - Writing - Revision
Repetition
Main parts of internal proposals
Active Voice

10. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites
Examples of medium s of business communication
Characteristics do employers like to see in a resume
Helps include all important information; Makes you more willing to revise
Eliminates phone tag - saves time - facilitates fast decisions - cheap - provides written record

11. E.g. 'most important'
Write Correctly so others will not think you are stupid or lack credibility
Direct Statements
Sentence Length
Helps include all important information; Makes you more willing to revise

12. How do you begin the message?

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13. Using words like 'most - much - very' with caution - wthout overdoing it.
Past Correspondence - Employees - Records - Warranties - Product Descriptions - Survey - Interviews
Revision of content - Organization - Formatting
Keep Distance between Writer and Reader - Avoid Personal References/Contractions - Longer Sentences - for people of Higher Status
Intensifiers

14. Use to call attention to a particular word or statement --
Long Dashes
Things to think through when planning a website
Information the reader will want - put it first.
Keep Distance between Writer and Reader - Avoid Personal References/Contractions - Longer Sentences - for people of Higher Status

15. What is the best advice for Drafting?
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress
Telegraphic Style
Get Feedback From Others!
Figures of Speech

16. What is Direct Order?
Three P's for success in writing a memo
Strive for Concreteness - Vigor - Precision - Short sentences and paragraphs
Proper Conversation - Personal Pronouns/Contractions - Sentences are Short - Organized - Well Structured;
Information the reader will want - put it first.

17. Using short and long sentences strategically
Procedures
Ethics in Business Writing
Long Dashes
Sentence Length

18. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o
Attractive and Readable Format
Rules for writing instructions
Ethics in Business Writing
Short report

19. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme
Concrete Words
Emphasis
Visualize Readers - Keep their interests in mind - List Pertinent Facts - Brainstorming - Diagrams
Long Dashes

20. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations
Position
Characteristics of job-related writing
Revision - Editing - Proofreading
Information the reader will want - put it first.

21. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'
Get Feedback From Others!
Cut out nonessentials - Minimize references to Previous Communications
Idioms
Sentence Length

22. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion
Main parts of a set of instructions
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress
Position
Three P's for success in writing a memo

23. What is Indirect Order?
Represent writer and topic formally to recipient. Correspondence with People Outside the your organization.
Subordination
Put it Last - using the opening to prepare the audience
Cautiously i.e. BTW: by the way

24. What is current emphasis on for a Letter?
Internal Letters. Sometimes classified as Reports
Use Direct Pattern if positive - Use Indirect Pattern if neutral or negative; State Objective - ALWAYS Consider Audience and Purpose
Strategy and Humanness
Affectation

25. Are these stages recursive or linear?
Slang; Colloquialisms - Contractions - Short Sentences - for close friends only
Climatic Order
Recursive
Four keys to effective writing

26. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.
One-third
Characteristics of job-related writing
Tone
Past Correspondence - Employees - Records - Warranties - Product Descriptions - Survey - Interviews

27. Sentences can vary in sentence length - word order - loose and periodic sentences
Write Correctly so others will not think you are stupid or lack credibility
Sentence Variety
Eliminates phone tag - saves time - facilitates fast decisions - cheap - provides written record
Characteristics do employers like to see in a resume

28. Correctness
Gathering and Collecting Information - Analyzing and Organizing Information - Choosing the Form - Channel - and Format of the Message
Write Correctly so others will not think you are stupid or lack credibility
NO offensive or abusive emails should be sent - and no upper case - as that is considered SCREAMING
Revision of content - Organization - Formatting

29. Concern policies and regulations found in employee handbooks and other internal corporate communications
Ethics in Business Writing
Wordiness
Procedures
Business Writing Style

30. Purpose - problem - plan/solution - conclusion
Main parts of internal proposals
Telegraphic Style
Subordination
Affectation

31. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed
Slang; Colloquialisms - Contractions - Short Sentences - for close friends only
Connotation
Wordiness
Rules for writing instructions

32. Formality Considerations
Emphasis
Casual - Informal - or Formal
Procedures
Information needed for short report

33. Stages can also be summarized as...
What do you want to say - Say It - Say it Better
It is integral in how your audience will receive and accept the information.
Slang; Colloquialisms - Contractions - Short Sentences - for close friends only
Put it Last - using the opening to prepare the audience

34. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.
Slang; Colloquialisms - Contractions - Short Sentences - for close friends only
Subordination
Emphasis
Cautiously i.e. BTW: by the way

35. Formal
Keep Distance between Writer and Reader - Avoid Personal References/Contractions - Longer Sentences - for people of Higher Status
Eliminates phone tag - saves time - facilitates fast decisions - cheap - provides written record
Climatic Order
Short report

36. How do you Plan the message?
Define the Problem - Consider the Audience and their Individual Contexts - Consider your own Contexts - Best Way to Achieve message;
Helps include all important information; Makes you more willing to revise
Get Feedback From Others!
Cautiously i.e. BTW: by the way

37. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary
Emphasis
Main parts of instructions
Revision - Editing - Proofreading
Sentence Length

38. What are Cons of Email?

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39. What types of research is done in gathering information?
Guidelines for successful group writing
Examples of medium s of business communication
Past Correspondence - Employees - Records - Warranties - Product Descriptions - Survey - Interviews
Buzz Words

40. General considerations with Email Messages
Recursive
Most Important Information First - and then Descending Order
Conciseness - Clarity - Etiquette - Correctness
Slang; Colloquialisms - Contractions - Short Sentences - for close friends only

41. How do you present information in message?
Revision of content - Organization - Formatting
Cliches
Most Important Information First - and then Descending Order
Repetition

42. What should you know about a Letter?
Revision of content - Organization - Formatting
Purpose - Format - Composition
Garbled Sentences
Helps include all important information; Makes you more willing to revise

43. Honesty - attractive - carefully organized - concise accurate - current information - relevance
Mechanical Devices
Euphemismss
Characteristics do employers like to see in a resume
Figures of Speech

44. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.
Garbled Sentences
Purpose - Format - Composition
Repetition
Rules for writing instructions

45. Plan what you are going to say - polish what you wrote before you sent it - proofread everything

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46. Iitalics - bold type - underlining etc.
Mechanical Devices
Buzz Words
Goal of a letter of application
Strive for Concreteness - Vigor - Precision - Short sentences and paragraphs

47. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'
Telegraphic Style
Conciseness
Tone
Affectation

48. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.
Telegraphic Style
Define the Problem - Consider the Audience and their Individual Contexts - Consider your own Contexts - Best Way to Achieve message;
Biased Language
Casual - Informal - or Formal

49. Use Initialisms
Main parts of instructions
Sentence Variety
It is integral in how your audience will receive and accept the information.
Cautiously i.e. BTW: by the way

50. What is critical to a message's success?
Intensifiers
Recursive
Attractive and Readable Format
Casual - Informal - or Formal