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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What is important in the Revising stage?






2. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






3. How do you present information in message?






4. Purpose - problem - plan/solution - conclusion






5. General considerations with Email Messages






6. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






7. Conciseness






8. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






9. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme






10. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns






11. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






12. Formality Considerations






13. What are Individual Contexts






14. Use to call attention to a particular word or statement --






15. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






16. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






17. To set you apart from the others; show that you have customized your resume for that company/job opening






18. Casual






19. Why Avoid Perfectionism in Drafting?






20. Using short and long sentences strategically






21. What are three levels of Editing?






22. Purpose - findings - conclusion - and recommendations






23. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






24. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






25. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.






26. What is Direct Order?






27. Concern policies and regulations found in employee handbooks and other internal corporate communications






28. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.






29. What is a Memorandum?






30. Formal






31. What are Cons of Email?

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32. What is critical to a message's success?






33. Using words like 'most - much - very' with caution - wthout overdoing it.






34. When to use Instant Messaging?






35. Clairty






36. How do you begin the message?

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37. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.






38. Repeating keywords and key phrases






39. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






40. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






41. What types of research is done in gathering information?






42. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






43. What is Indirect Order?






44. Use Initialisms






45. Goal and audience






46. Steps to Successful Writing






47. What are three levels of Revision?






48. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






49. How to end an email






50. What is format of most Memos?