Test your basic knowledge |

The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Use to call attention to a particular word or statement --






2. Steps to Successful Writing






3. Honesty - attractive - carefully organized - concise accurate - current information - relevance






4. Stages can also be summarized as...






5. How do you present information in message?






6. How do you begin the message?

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7. What are three levels of Editing?






8. What are Cons of Email?

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9. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






10. Listing the ideas or facts within a sentence in sequence from least to most important






11. Purpose - problem - plan/solution - conclusion






12. Using words like 'most - much - very' with caution - wthout overdoing it.






13. Conciseness






14. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






15. How do you present information in long messages?






16. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






17. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns






18. When should email NOT be used?






19. Concern policies and regulations found in employee handbooks and other internal corporate communications






20. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






21. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.






22. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






23. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






24. Are these stages recursive or linear?






25. What is Direct Order?






26. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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27. Casual






28. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






29. Clairty






30. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






31. Iitalics - bold type - underlining etc.






32. How do you know what to include in your message?






33. E.g. 'most important'






34. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






35. What are Individual Contexts






36. Why Avoid Perfectionism in Drafting?






37. What is Indirect Order?






38. Techniques for writing memos and emails are...






39. Formal






40. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






41. What techniques can be used for gathering information?






42. When to use Instant Messaging?






43. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed






44. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






45. What is critical to a message's success?






46. What is important in the Revising stage?






47. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






48. Using short and long sentences strategically






49. Plan what you are going to say - polish what you wrote before you sent it - proofread everything

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50. Correctness