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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. To emphasize the performer of an action: make the performer the subject of the verb






2. Steps to Successful Writing






3. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






4. Use to call attention to a particular word or statement --






5. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






6. What are Individual Contexts






7. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






8. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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9. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






10. Etiquette






11. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






12. To set you apart from the others; show that you have customized your resume for that company/job opening






13. How is formatting important?






14. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






15. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme






16. Tell and show how to do something






17. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






18. What are three levels of Revision?






19. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






20. How do you present information in long messages?






21. Using short and long sentences strategically






22. Repeating keywords and key phrases






23. What is the best advice for Drafting?






24. Using words like 'most - much - very' with caution - wthout overdoing it.






25. What types of research is done in gathering information?






26. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






27. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






28. When to use Instant Messaging?






29. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






30. What is critical to a message's success?






31. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






32. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






33. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






34. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






35. Purpose - problem - plan/solution - conclusion






36. What techniques can be used for gathering information?






37. What should you know about a Letter?






38. When should email NOT be used?






39. How do you begin the message?

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40. Casual






41. What is important in the Revising stage?






42. Honesty - attractive - carefully organized - concise accurate - current information - relevance






43. Sentences can vary in sentence length - word order - loose and periodic sentences






44. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






45. Informal






46. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






47. Iitalics - bold type - underlining etc.






48. Concern policies and regulations found in employee handbooks and other internal corporate communications






49. What is Direct Order?






50. How do you present information in message?