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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Stages can also be summarized as...






2. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






3. How do you present information in message?






4. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






5. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






6. E.g. 'most important'






7. What is important in the Revising stage?






8. Use Initialisms






9. Purpose - findings - conclusion - and recommendations






10. Audience's preferences - personal work style - how widely info needs to be distributed etc.






11. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






12. General considerations with Email Messages






13. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.






14. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






15. How much time should a student spend in each writing stage?






16. Honesty - attractive - carefully organized - concise accurate - current information - relevance






17. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






18. Goal and audience






19. Repeating keywords and key phrases






20. What are three levels of Editing?






21. What types of research is done in gathering information?






22. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






23. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






24. Concern policies and regulations found in employee handbooks and other internal corporate communications






25. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






26. How do you begin the message?

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27. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme






28. Formality Considerations






29. Are these stages recursive or linear?






30. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






31. What are Individual Contexts






32. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.






33. Using words like 'most - much - very' with caution - wthout overdoing it.






34. What is current emphasis on for a Letter?






35. How do you know what to include in your message?






36. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.






37. Use to call attention to a particular word or statement --






38. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






39. Sentences can vary in sentence length - word order - loose and periodic sentences






40. What are Pros of Email?






41. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






42. Using short and long sentences strategically






43. How is formatting important?






44. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns






45. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






46. How do you present information in long messages?






47. Purpose - problem - plan/solution - conclusion






48. To emphasize the performer of an action: make the performer the subject of the verb






49. What is format of most Memos?






50. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed