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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






2. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






3. What is important in the Revising stage?






4. E.g. 'most important'






5. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme






6. Informal






7. To set you apart from the others; show that you have customized your resume for that company/job opening






8. What is Indirect Order?






9. Audience's preferences - personal work style - how widely info needs to be distributed etc.






10. Steps to Successful Writing






11. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






12. Goal and audience






13. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






14. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






15. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






16. Stages can also be summarized as...






17. Conciseness






18. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






19. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






20. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






21. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






22. Tell and show how to do something






23. Formal






24. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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25. Etiquette






26. How do you present information in message?






27. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






28. Plan what you are going to say - polish what you wrote before you sent it - proofread everything

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29. Using words like 'most - much - very' with caution - wthout overdoing it.






30. When to use Instant Messaging?






31. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.






32. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






33. What is critical to a message's success?






34. What is format of most Memos?






35. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






36. How to end an email






37. Use to call attention to a particular word or statement --






38. To emphasize the performer of an action: make the performer the subject of the verb






39. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






40. What types of research is done in gathering information?






41. Correctness






42. What are Individual Contexts






43. Are these stages recursive or linear?






44. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






45. Repeating keywords and key phrases






46. Why Avoid Perfectionism in Drafting?






47. How do you present information in long messages?






48. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






49. Sentences can vary in sentence length - word order - loose and periodic sentences






50. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed