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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. How do you present information in long messages?






2. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






3. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






4. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






5. How do you Plan the message?






6. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






7. General considerations with Email Messages






8. Concern policies and regulations found in employee handbooks and other internal corporate communications






9. Goal and audience






10. How to end an email






11. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






12. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






13. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






14. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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15. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






16. Purpose - problem - plan/solution - conclusion






17. What is the general Purpose of a Letter?






18. What are the activities in the planning stage?






19. How do you know what to include in your message?






20. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






21. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






22. Using words like 'most - much - very' with caution - wthout overdoing it.






23. Stages can also be summarized as...






24. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






25. E.g. 'most important'






26. Techniques for writing memos and emails are...






27. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






28. Steps to Successful Writing






29. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






30. Repeating keywords and key phrases






31. When should email NOT be used?






32. How much time should a student spend in each writing stage?






33. Formality Considerations






34. What is Direct Order?






35. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.






36. Etiquette






37. Tell and show how to do something






38. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.






39. Purpose - findings - conclusion - and recommendations






40. What are three levels of Revision?






41. Casual






42. To emphasize the performer of an action: make the performer the subject of the verb






43. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






44. Are these stages recursive or linear?






45. How is formatting important?






46. What types of research is done in gathering information?






47. What is current emphasis on for a Letter?






48. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed






49. Honesty - attractive - carefully organized - concise accurate - current information - relevance






50. What is the best advice for Drafting?