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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Formal






2. Casual






3. What are three levels of Revision?






4. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns






5. What is format of most Memos?






6. Conciseness






7. Listing the ideas or facts within a sentence in sequence from least to most important






8. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






9. To set you apart from the others; show that you have customized your resume for that company/job opening






10. What is the general Purpose of a Letter?






11. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






12. How to end an email






13. Correctness






14. What are the activities in the planning stage?






15. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






16. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






17. What is important in the Revising stage?






18. Why Avoid Perfectionism in Drafting?






19. What is the best advice for Drafting?






20. Using words like 'most - much - very' with caution - wthout overdoing it.






21. Steps to Successful Writing






22. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






23. Use Initialisms






24. Informal






25. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






26. What are Pros of Email?






27. Sentences can vary in sentence length - word order - loose and periodic sentences






28. Stages can also be summarized as...






29. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






30. What should you know about a Letter?






31. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed






32. What are three levels of Editing?






33. How do you present information in message?






34. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






35. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






36. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






37. Goal and audience






38. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






39. What is Direct Order?






40. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.






41. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






42. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






43. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.






44. General considerations with Email Messages






45. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






46. Concern policies and regulations found in employee handbooks and other internal corporate communications






47. What techniques can be used for gathering information?






48. Plan what you are going to say - polish what you wrote before you sent it - proofread everything

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49. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






50. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations