Test your basic knowledge |

The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Clairty






2. What is Direct Order?






3. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






4. Iitalics - bold type - underlining etc.






5. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






6. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






7. General considerations with Email Messages






8. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






9. Goal and audience






10. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.






11. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






12. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns






13. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.






14. How do you present information in long messages?






15. What are three levels of Editing?






16. What are Cons of Email?

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17. When should email NOT be used?






18. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






19. Techniques for writing memos and emails are...






20. Honesty - attractive - carefully organized - concise accurate - current information - relevance






21. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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22. Using short and long sentences strategically






23. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






24. Steps to Successful Writing






25. How do you present information in message?






26. How do you Plan the message?






27. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






28. What are Pros of Email?






29. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






30. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






31. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






32. Are these stages recursive or linear?






33. What is the best advice for Drafting?






34. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.






35. Using words like 'most - much - very' with caution - wthout overdoing it.






36. Concern policies and regulations found in employee handbooks and other internal corporate communications






37. Purpose - findings - conclusion - and recommendations






38. Plan what you are going to say - polish what you wrote before you sent it - proofread everything

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39. Listing the ideas or facts within a sentence in sequence from least to most important






40. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






41. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






42. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






43. Etiquette






44. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






45. What types of research is done in gathering information?






46. What is Indirect Order?






47. How much time should a student spend in each writing stage?






48. Tell and show how to do something






49. Audience's preferences - personal work style - how widely info needs to be distributed etc.






50. What should you know about a Letter?