Test your basic knowledge |

The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. E.g. 'most important'






2. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






3. Why Avoid Perfectionism in Drafting?






4. Iitalics - bold type - underlining etc.






5. What is Indirect Order?






6. When should email NOT be used?






7. What techniques can be used for gathering information?






8. What is the general Purpose of a Letter?






9. Listing the ideas or facts within a sentence in sequence from least to most important






10. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






11. How to end an email






12. What are Cons of Email?

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13. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.






14. What are three levels of Editing?






15. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






16. Concern policies and regulations found in employee handbooks and other internal corporate communications






17. Using words like 'most - much - very' with caution - wthout overdoing it.






18. What are Pros of Email?






19. How do you begin the message?

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20. Stages can also be summarized as...






21. How do you present information in long messages?






22. Etiquette






23. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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24. Conciseness






25. How do you know what to include in your message?






26. Sentences can vary in sentence length - word order - loose and periodic sentences






27. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






28. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






29. What is the best advice for Drafting?






30. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






31. Formal






32. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






33. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






34. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






35. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






36. Tell and show how to do something






37. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






38. How do you Plan the message?






39. Use to call attention to a particular word or statement --






40. Formality Considerations






41. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed






42. Casual






43. What types of research is done in gathering information?






44. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme






45. Steps to Successful Writing






46. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






47. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






48. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






49. Plan what you are going to say - polish what you wrote before you sent it - proofread everything

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50. How is formatting important?