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Test your basic knowledge |
The Business Writing Process
Start Test
Study First
Subjects
:
writing-skills
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The ____________ of a word are its literal meanings - as defined in a dictionary.
Buzz Words
Past Correspondence - Employees - Records - Warranties - Product Descriptions - Survey - Interviews
Denotaion
Active Voice
2. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem
Stress Brevity - uses abbreviations - Convey ideas completely - minimal need for response - Telephone message - but in writing.
Your audience is the best guide for What and How
Outlining
Guidelines for successful group writing
3. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence
Recursive
Euphemismss
Sentence Type
Main parts of internal proposals
4. How do you know what to include in your message?
Key draft questions
Keep Distance between Writer and Reader - Avoid Personal References/Contractions - Longer Sentences - for people of Higher Status
Your audience is the best guide for What and How
Revision of content - Organization - Formatting
5. What types of research is done in gathering information?
Tone
Selecting the proper medium
Past Correspondence - Employees - Records - Warranties - Product Descriptions - Survey - Interviews
Biased Language
6. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.
Conciseness
Long Dashes
Information the reader will want - put it first.
What do you want to say - Say It - Say it Better
7. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2
Characteristics do employers like to see in a resume
Eliminates phone tag - saves time - facilitates fast decisions - cheap - provides written record
Buzz Words
Business Writing Style
8. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations
Attractive and Readable Format
Concrete Words
'You Viewpoint'
Characteristics of job-related writing
9. What is format of most Memos?
Short report
Examples of medium s of business communication
Date - To - From - Subject Headings
Direct Statements
10. What are three levels of Editing?
Telegraphic Style
Concrete Words
Revision - Editing - Proofreading
Main parts of internal proposals
11. Are these stages recursive or linear?
Recursive
Climatic Order
Gathering and Collecting Information - Analyzing and Organizing Information - Choosing the Form - Channel - and Format of the Message
Emphasis
12. Why Avoid Perfectionism in Drafting?
Helps include all important information; Makes you more willing to revise
Tone
Ethics in Business Writing
Characteristics of job-related writing
13. Sentences can vary in sentence length - word order - loose and periodic sentences
Euphemismss
Sentence Variety
Visualize Readers - Keep their interests in mind - List Pertinent Facts - Brainstorming - Diagrams
Examples of medium s of business communication
14. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.
Subordination
Conciseness
Figures of Speech
'You Viewpoint'
15. What is current emphasis on for a Letter?
Selecting the proper medium
Strategy and Humanness
Information needed for short report
Mechanical Devices
16. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.
Cautiously i.e. BTW: by the way
Abstract words
Put it Last - using the opening to prepare the audience
Outlining
17. Concern policies and regulations found in employee handbooks and other internal corporate communications
Organizational - Professional - Personal
Sentence Length
Active Voice
Procedures
18. What are three levels of Revision?
Revision of content - Organization - Formatting
Procedures
Affectation
Main parts of instructions
19. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)
Connotation
'You Viewpoint'
Eliminates phone tag - saves time - facilitates fast decisions - cheap - provides written record
Four keys to effective writing
20. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns
Attractive and Readable Format
Selecting the proper medium
Wordiness
Outlining
21. To set you apart from the others; show that you have customized your resume for that company/job opening
Internal Letters. Sometimes classified as Reports
Strive for Concreteness - Vigor - Precision - Short sentences and paragraphs
Goal of a letter of application
Repetition
22. Steps to Successful Writing
Eliminates phone tag - saves time - facilitates fast decisions - cheap - provides written record
Long Dashes
Main parts of internal proposals
Preparation - Research - Organization - Writing - Revision
23. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites
Euphemismss
Emphasis
Examples of medium s of business communication
Main parts of internal proposals
24. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed
Casual - Informal - or Formal
Rules for writing instructions
Guidelines for successful group writing
Affectation
25. Clairty
Strive for Concreteness - Vigor - Precision - Short sentences and paragraphs
Guidelines for effective business e-mail messages
Garbled Sentences
Recipient's Name and Introduce Yourself
26. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o
Short report
Ethics in Business Writing
It is integral in how your audience will receive and accept the information.
Conciseness - Clarity - Etiquette - Correctness
27. What is Indirect Order?
Recipient's Name and Introduce Yourself
Put it Last - using the opening to prepare the audience
Biased Language
Proper Conversation - Personal Pronouns/Contractions - Sentences are Short - Organized - Well Structured;
28. Etiquette
NO offensive or abusive emails should be sent - and no upper case - as that is considered SCREAMING
Garbled Sentences
Preparation - Research - Organization - Writing - Revision
Proper Conversation - Personal Pronouns/Contractions - Sentences are Short - Organized - Well Structured;
29. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.
Affectation
Keep Distance between Writer and Reader - Avoid Personal References/Contractions - Longer Sentences - for people of Higher Status
similar
Outlining
30. Plan what you are going to say - polish what you wrote before you sent it - proofread everything
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31. Techniques for writing memos and emails are...
Strive for Concreteness - Vigor - Precision - Short sentences and paragraphs
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress
Revision - Editing - Proofreading
similar
32. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion
Business Writing Style
Main parts of a set of instructions
Ethics in Business Writing
Idioms
33. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.
Past Correspondence - Employees - Records - Warranties - Product Descriptions - Survey - Interviews
Coherent writing
Subordination
Information the reader will want - put it first.
34. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard
Write Correctly so others will not think you are stupid or lack credibility
Concrete Words
Affectation
Recipient's Name and Introduce Yourself
35. Purpose - problem - plan/solution - conclusion
Sentence Length
Guidelines for successful group writing
Main parts of internal proposals
Most Important Information First - and then Descending Order
36. Audience's preferences - personal work style - how widely info needs to be distributed etc.
Buzz Words
Revision - Editing - Proofreading
Past Correspondence - Employees - Records - Warranties - Product Descriptions - Survey - Interviews
Selecting the proper medium
37. How to end an email
Use Direct Pattern if positive - Use Indirect Pattern if neutral or negative; State Objective - ALWAYS Consider Audience and Purpose
Outlining
Visualize Readers - Keep their interests in mind - List Pertinent Facts - Brainstorming - Diagrams
Your Name - Closing Statement such as Thanks - Regards in more formal messages
38. Listing the ideas or facts within a sentence in sequence from least to most important
Climatic Order
Sentence Variety
Figures of Speech
Key draft questions
39. What are Pros of Email?
Selecting the proper medium
Guidelines for effective business e-mail messages
Eliminates phone tag - saves time - facilitates fast decisions - cheap - provides written record
Stress Brevity - uses abbreviations - Convey ideas completely - minimal need for response - Telephone message - but in writing.
40. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations
Outlining
Intensifiers
Casual - Informal - or Formal
Connotation
41. Purpose - findings - conclusion - and recommendations
Revision of content - Organization - Formatting
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress
Information needed for short report
Conciseness
42. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.
Purpose - Format - Composition
Figures of Speech
Wordiness
Selecting the proper medium
43. What is the general Purpose of a Letter?
One-third
Strategy and Humanness
Long Dashes
Represent writer and topic formally to recipient. Correspondence with People Outside the your organization.
44. What techniques can be used for gathering information?
Recipient's Name and Introduce Yourself
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress
Wordiness
Visualize Readers - Keep their interests in mind - List Pertinent Facts - Brainstorming - Diagrams
45. Formality Considerations
Characteristics of job-related writing
Telegraphic Style
Selecting the proper medium
Casual - Informal - or Formal
46. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.
Gathering and Collecting Information - Analyzing and Organizing Information - Choosing the Form - Channel - and Format of the Message
Things to think through when planning a website
Biased Language
Proper Conversation - Personal Pronouns/Contractions - Sentences are Short - Organized - Well Structured;
47. Goal and audience
Your audience is the best guide for What and How
Recipient's Name and Introduce Yourself
Main parts of internal proposals
Things to think through when planning a website
48. Iitalics - bold type - underlining etc.
Long - Complicated - Requires Negotiation - Questions/Info need clarification/discussion - Info Confidential/Sensitive - Requires Security - Could be Misinterpreted - Emotionally Charged - Requires Tone of Voice - Sent to Avoid - Contains Sensitive I
Coherent writing
Mechanical Devices
Intensifiers
49. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy
Slang; Colloquialisms - Contractions - Short Sentences - for close friends only
Proper Conversation - Personal Pronouns/Contractions - Sentences are Short - Organized - Well Structured;
Organizational - Professional - Personal
Business Writing Style
50. Using words like 'most - much - very' with caution - wthout overdoing it.
similar
Intensifiers
One-third
Use Direct Pattern if positive - Use Indirect Pattern if neutral or negative; State Objective - ALWAYS Consider Audience and Purpose