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Test your basic knowledge |
The Business Writing Process
Start Test
Study First
Subjects
:
writing-skills
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem
Long Dashes
Idioms
Guidelines for successful group writing
Strategy and Humanness
2. Using short and long sentences strategically
Revision - Editing - Proofreading
Sentence Length
Goal of a letter of application
Four keys to effective writing
3. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it
Sentence Variety
Revision of content - Organization - Formatting
Main parts of internal proposals
Cliches
4. To set you apart from the others; show that you have customized your resume for that company/job opening
Internal Letters. Sometimes classified as Reports
Attractive and Readable Format
'You Viewpoint'
Goal of a letter of application
5. Stages can also be summarized as...
Date - To - From - Subject Headings
Active Voice
Buzz Words
What do you want to say - Say It - Say it Better
6. Iitalics - bold type - underlining etc.
Sentence Variety
'You Viewpoint'
Mechanical Devices
Organizational - Professional - Personal
7. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y
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8. What is critical to a message's success?
Attractive and Readable Format
Visualize Readers - Keep their interests in mind - List Pertinent Facts - Brainstorming - Diagrams
Eliminates phone tag - saves time - facilitates fast decisions - cheap - provides written record
Business Writing Style
9. How do you present information in long messages?
Selecting the proper medium
Use Direct Pattern if positive - Use Indirect Pattern if neutral or negative; State Objective - ALWAYS Consider Audience and Purpose
Cliches
Mechanical Devices
10. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed
Write Correctly so others will not think you are stupid or lack credibility
Rules for writing instructions
Past Correspondence - Employees - Records - Warranties - Product Descriptions - Survey - Interviews
Biased Language
11. How much time should a student spend in each writing stage?
similar
Revision of content - Organization - Formatting
Use Direct Pattern if positive - Use Indirect Pattern if neutral or negative; State Objective - ALWAYS Consider Audience and Purpose
One-third
12. Plan what you are going to say - polish what you wrote before you sent it - proofread everything
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13. Honesty - attractive - carefully organized - concise accurate - current information - relevance
Main parts of internal proposals
Purpose - Format - Composition
Slang; Colloquialisms - Contractions - Short Sentences - for close friends only
Characteristics do employers like to see in a resume
14. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations
Sentence Length
Short report
Tone
Not Confidential - Doesn't Communicate Emotions - Tone of Voice - or Unspoken Communications - Can be Ignored or Delayed
15. What techniques can be used for gathering information?
Visualize Readers - Keep their interests in mind - List Pertinent Facts - Brainstorming - Diagrams
Organizational - Professional - Personal
Recipient's Name and Introduce Yourself
Sentence Type
16. Purpose - findings - conclusion - and recommendations
Figures of Speech
Characteristics of job-related writing
Climatic Order
Information needed for short report
17. How is formatting important?
Your Name - Closing Statement such as Thanks - Regards in more formal messages
Main parts of a set of instructions
It is integral in how your audience will receive and accept the information.
Sentence Type
18. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns
Revision of content - Organization - Formatting
Date - To - From - Subject Headings
Wordiness
Procedures
19. Correctness
Outlining
Emphasis
Put it Last - using the opening to prepare the audience
Write Correctly so others will not think you are stupid or lack credibility
20. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses
Mechanical Devices
Wordiness
Characteristics of job-related writing
Abstract words
21. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations
Characteristics of job-related writing
Strategy and Humanness
Things to think through when planning a website
Write Correctly so others will not think you are stupid or lack credibility
22. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.
Ethics in Business Writing
Repetition
Figures of Speech
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress
23. General considerations with Email Messages
Main parts of a set of instructions
Outlining
Climatic Order
Conciseness - Clarity - Etiquette - Correctness
24. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.
Mechanical Devices
Position
Concrete Words
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress
25. The ____________ of a word are its literal meanings - as defined in a dictionary.
Three P's for success in writing a memo
Eliminates phone tag - saves time - facilitates fast decisions - cheap - provides written record
Denotaion
Your Name - Closing Statement such as Thanks - Regards in more formal messages
26. How do you know what to include in your message?
Telegraphic Style
Cautiously i.e. BTW: by the way
Your audience is the best guide for What and How
Examples of medium s of business communication
27. What are three levels of Revision?
Main parts of a set of instructions
Wordiness
Main parts of internal proposals
Revision of content - Organization - Formatting
28. Informal
Key draft questions
Idioms
Proper Conversation - Personal Pronouns/Contractions - Sentences are Short - Organized - Well Structured;
Date - To - From - Subject Headings
29. How do you Plan the message?
Sentence Variety
Define the Problem - Consider the Audience and their Individual Contexts - Consider your own Contexts - Best Way to Achieve message;
Internal Letters. Sometimes classified as Reports
Cut out nonessentials - Minimize references to Previous Communications
30. Concern policies and regulations found in employee handbooks and other internal corporate communications
Slang; Colloquialisms - Contractions - Short Sentences - for close friends only
Not Confidential - Doesn't Communicate Emotions - Tone of Voice - or Unspoken Communications - Can be Ignored or Delayed
Get Feedback From Others!
Procedures
31. What is a Memorandum?
Euphemismss
Casual - Informal - or Formal
Connotation
Internal Letters. Sometimes classified as Reports
32. What is Indirect Order?
Biased Language
Proper Conversation - Personal Pronouns/Contractions - Sentences are Short - Organized - Well Structured;
Sentence Length
Put it Last - using the opening to prepare the audience
33. Techniques for writing memos and emails are...
Coherent writing
Strive for Concreteness - Vigor - Precision - Short sentences and paragraphs
Main parts of internal proposals
similar
34. What are the activities in the planning stage?
Gathering and Collecting Information - Analyzing and Organizing Information - Choosing the Form - Channel - and Format of the Message
Eliminates phone tag - saves time - facilitates fast decisions - cheap - provides written record
Telegraphic Style
Purpose - Format - Composition
35. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o
Organizational - Professional - Personal
Main parts of internal proposals
Visualize Readers - Keep their interests in mind - List Pertinent Facts - Brainstorming - Diagrams
Ethics in Business Writing
36. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary
Instructions
Position
Biased Language
Main parts of instructions
37. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy
Business Writing Style
Keep Distance between Writer and Reader - Avoid Personal References/Contractions - Longer Sentences - for people of Higher Status
Use Direct Pattern if positive - Use Indirect Pattern if neutral or negative; State Objective - ALWAYS Consider Audience and Purpose
Casual - Informal - or Formal
38. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.
Ethics in Business Writing
Purpose - Format - Composition
Affectation
Outlining
39. Are these stages recursive or linear?
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress
Keep Distance between Writer and Reader - Avoid Personal References/Contractions - Longer Sentences - for people of Higher Status
Recursive
Concrete Words
40. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.
Internal Letters. Sometimes classified as Reports
Subordination
Tone
Revision of content - Organization - Formatting
41. Listing the ideas or facts within a sentence in sequence from least to most important
Climatic Order
Things to think through when planning a website
Past Correspondence - Employees - Records - Warranties - Product Descriptions - Survey - Interviews
Casual - Informal - or Formal
42. What are Individual Contexts
Emphasis
Characteristics of job-related writing
Organizational - Professional - Personal
Examples of medium s of business communication
43. How do you begin the message?
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44. Casual
Stress Brevity - uses abbreviations - Convey ideas completely - minimal need for response - Telephone message - but in writing.
Slang; Colloquialisms - Contractions - Short Sentences - for close friends only
Concrete Words
Position
45. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.
Instructions
Main parts of internal proposals
Coherent writing
Climatic Order
46. What are Cons of Email?
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47. What types of research is done in gathering information?
Past Correspondence - Employees - Records - Warranties - Product Descriptions - Survey - Interviews
Visualize Readers - Keep their interests in mind - List Pertinent Facts - Brainstorming - Diagrams
Emphasis
Business Writing Style
48. Audience's preferences - personal work style - how widely info needs to be distributed etc.
Selecting the proper medium
Characteristics of job-related writing
Revision of content - Organization - Formatting
One-third
49. What is the general Purpose of a Letter?
Casual - Informal - or Formal
Telegraphic Style
Represent writer and topic formally to recipient. Correspondence with People Outside the your organization.
Ethics in Business Writing
50. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.
Information the reader will want - put it first.
Conciseness
Affectation
Four keys to effective writing
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