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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Conciseness






2. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.






3. What is format of most Memos?






4. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme






5. General considerations with Email Messages






6. To emphasize the performer of an action: make the performer the subject of the verb






7. Iitalics - bold type - underlining etc.






8. Honesty - attractive - carefully organized - concise accurate - current information - relevance






9. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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10. Formal






11. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






12. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed






13. Listing the ideas or facts within a sentence in sequence from least to most important






14. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






15. Purpose - findings - conclusion - and recommendations






16. Etiquette






17. Using short and long sentences strategically






18. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






19. Techniques for writing memos and emails are...






20. Using words like 'most - much - very' with caution - wthout overdoing it.






21. What is the best advice for Drafting?






22. To set you apart from the others; show that you have customized your resume for that company/job opening






23. E.g. 'most important'






24. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






25. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






26. Correctness






27. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






28. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






29. How do you know what to include in your message?






30. What are Individual Contexts






31. How do you present information in long messages?






32. What is a Memorandum?






33. Concern policies and regulations found in employee handbooks and other internal corporate communications






34. Steps to Successful Writing






35. How do you present information in message?






36. Tell and show how to do something






37. When to use Instant Messaging?






38. What is important in the Revising stage?






39. The ____________ of a word are its literal meanings - as defined in a dictionary.






40. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






41. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






42. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns






43. What are three levels of Editing?






44. Are these stages recursive or linear?






45. Formality Considerations






46. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






47. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






48. How do you Plan the message?






49. What is Indirect Order?






50. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion