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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Use Initialisms






2. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






3. Casual






4. What is Indirect Order?






5. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






6. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






7. Are these stages recursive or linear?






8. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






9. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






10. What is important in the Revising stage?






11. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






12. Goal and audience






13. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






14. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






15. How do you present information in message?






16. Honesty - attractive - carefully organized - concise accurate - current information - relevance






17. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






18. E.g. 'most important'






19. Formality Considerations






20. Stages can also be summarized as...






21. How do you Plan the message?






22. How do you begin the message?

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23. Plan what you are going to say - polish what you wrote before you sent it - proofread everything

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24. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






25. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






26. What should you know about a Letter?






27. What techniques can be used for gathering information?






28. Correctness






29. Conciseness






30. Repeating keywords and key phrases






31. Purpose - problem - plan/solution - conclusion






32. What are three levels of Revision?






33. Sentences can vary in sentence length - word order - loose and periodic sentences






34. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.






35. What are Cons of Email?

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36. Formal






37. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






38. What is format of most Memos?






39. Why Avoid Perfectionism in Drafting?






40. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.






41. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.






42. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






43. What is a Memorandum?






44. Clairty






45. When to use Instant Messaging?






46. What are three levels of Editing?






47. What is critical to a message's success?






48. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.






49. Listing the ideas or facts within a sentence in sequence from least to most important






50. Concern policies and regulations found in employee handbooks and other internal corporate communications