Test your basic knowledge |

The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'






2. When to use Instant Messaging?






3. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed






4. How do you begin the message?

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5. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






6. What types of research is done in gathering information?






7. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






8. E.g. 'most important'






9. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






10. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






11. What is current emphasis on for a Letter?






12. Honesty - attractive - carefully organized - concise accurate - current information - relevance






13. How to end an email






14. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.






15. When should email NOT be used?






16. How is formatting important?






17. How do you know what to include in your message?






18. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






19. How do you Plan the message?






20. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






21. Using words like 'most - much - very' with caution - wthout overdoing it.






22. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






23. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






24. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme






25. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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26. What is format of most Memos?






27. Techniques for writing memos and emails are...






28. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






29. Steps to Successful Writing






30. Stages can also be summarized as...






31. What is a Memorandum?






32. What are the activities in the planning stage?






33. Casual






34. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.






35. Purpose - findings - conclusion - and recommendations






36. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






37. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






38. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns






39. Sentences can vary in sentence length - word order - loose and periodic sentences






40. What are Cons of Email?

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41. To emphasize the performer of an action: make the performer the subject of the verb






42. General considerations with Email Messages






43. What is Direct Order?






44. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






45. What techniques can be used for gathering information?






46. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






47. How much time should a student spend in each writing stage?






48. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations






49. What should you know about a Letter?






50. Concern policies and regulations found in employee handbooks and other internal corporate communications