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Test your basic knowledge |
The Business Writing Process
Start Test
Study First
Subjects
:
writing-skills
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.
Subordination
Connotation
Selecting the proper medium
Mechanical Devices
2. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem
Guidelines for successful group writing
Your audience is the best guide for What and How
Ethics in Business Writing
Instructions
3. Informal
Direct Statements
Put it Last - using the opening to prepare the audience
Things to think through when planning a website
Proper Conversation - Personal Pronouns/Contractions - Sentences are Short - Organized - Well Structured;
4. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.
Euphemismss
Eliminates phone tag - saves time - facilitates fast decisions - cheap - provides written record
Position
Cut out nonessentials - Minimize references to Previous Communications
5. What is critical to a message's success?
Attractive and Readable Format
Characteristics do employers like to see in a resume
Ethics in Business Writing
Put it Last - using the opening to prepare the audience
6. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns
Guidelines for successful group writing
Wordiness
Short report
Characteristics of job-related writing
7. Honesty - attractive - carefully organized - concise accurate - current information - relevance
Characteristics do employers like to see in a resume
Internal Letters. Sometimes classified as Reports
Visualize Readers - Keep their interests in mind - List Pertinent Facts - Brainstorming - Diagrams
Things to think through when planning a website
8. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations
What do you want to say - Say It - Say it Better
Revision - Editing - Proofreading
Characteristics of job-related writing
Repetition
9. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites
Preparation - Research - Organization - Writing - Revision
Goal of a letter of application
Past Correspondence - Employees - Records - Warranties - Product Descriptions - Survey - Interviews
Examples of medium s of business communication
10. How much time should a student spend in each writing stage?
Conciseness - Clarity - Etiquette - Correctness
Connotation
One-third
Conciseness
11. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -
Casual - Informal - or Formal
Revision of content - Organization - Formatting
Organizational - Professional - Personal
Characteristics of job-related writing
12. How do you know what to include in your message?
Main parts of instructions
Your audience is the best guide for What and How
Abstract words
Buzz Words
13. General considerations with Email Messages
Long - Complicated - Requires Negotiation - Questions/Info need clarification/discussion - Info Confidential/Sensitive - Requires Security - Could be Misinterpreted - Emotionally Charged - Requires Tone of Voice - Sent to Avoid - Contains Sensitive I
Instructions
Conciseness - Clarity - Etiquette - Correctness
Selecting the proper medium
14. Casual
Guidelines for effective business e-mail messages
Mechanical Devices
Slang; Colloquialisms - Contractions - Short Sentences - for close friends only
Three P's for success in writing a memo
15. What are Cons of Email?
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16. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo
Guidelines for effective business e-mail messages
Cut out nonessentials - Minimize references to Previous Communications
Position
Affectation
17. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations
Internal Letters. Sometimes classified as Reports
Connotation
Cut out nonessentials - Minimize references to Previous Communications
Slang; Colloquialisms - Contractions - Short Sentences - for close friends only
18. To set you apart from the others; show that you have customized your resume for that company/job opening
Subordination
Guidelines for successful group writing
Goal of a letter of application
Keep Distance between Writer and Reader - Avoid Personal References/Contractions - Longer Sentences - for people of Higher Status
19. Tell and show how to do something
Garbled Sentences
Revision of content - Organization - Formatting
Instructions
Information the reader will want - put it first.
20. What are Pros of Email?
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress
Sentence Length
Write Correctly so others will not think you are stupid or lack credibility
Eliminates phone tag - saves time - facilitates fast decisions - cheap - provides written record
21. E.g. 'most important'
Rules for writing instructions
Direct Statements
Characteristics of job-related writing
Intensifiers
22. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations
Conciseness
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress
Biased Language
Short report
23. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress
Coherent writing
Define the Problem - Consider the Audience and their Individual Contexts - Consider your own Contexts - Best Way to Achieve message;
Slang; Colloquialisms - Contractions - Short Sentences - for close friends only
24. Repeating keywords and key phrases
Your audience is the best guide for What and How
Define the Problem - Consider the Audience and their Individual Contexts - Consider your own Contexts - Best Way to Achieve message;
Repetition
Telegraphic Style
25. What is Indirect Order?
Procedures
Strive for Concreteness - Vigor - Precision - Short sentences and paragraphs
Put it Last - using the opening to prepare the audience
Buzz Words
26. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.
Helps include all important information; Makes you more willing to revise
Figures of Speech
Buzz Words
Position
27. Goal and audience
Sentence Length
Outlining
Things to think through when planning a website
Visualize Readers - Keep their interests in mind - List Pertinent Facts - Brainstorming - Diagrams
28. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.
Intensifiers
Affectation
Put it Last - using the opening to prepare the audience
Casual - Informal - or Formal
29. What techniques can be used for gathering information?
Slang; Colloquialisms - Contractions - Short Sentences - for close friends only
Procedures
Intensifiers
Visualize Readers - Keep their interests in mind - List Pertinent Facts - Brainstorming - Diagrams
30. Sentences can vary in sentence length - word order - loose and periodic sentences
Attractive and Readable Format
Cautiously i.e. BTW: by the way
Procedures
Sentence Variety
31. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme
Denotaion
Examples of medium s of business communication
Emphasis
Cut out nonessentials - Minimize references to Previous Communications
32. Clairty
Organizational - Professional - Personal
Proper Conversation - Personal Pronouns/Contractions - Sentences are Short - Organized - Well Structured;
Tone
Strive for Concreteness - Vigor - Precision - Short sentences and paragraphs
33. Listing the ideas or facts within a sentence in sequence from least to most important
Mechanical Devices
Casual - Informal - or Formal
Characteristics of job-related writing
Climatic Order
34. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it
Main parts of a set of instructions
Guidelines for successful group writing
Cliches
Short report
35. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses
Abstract words
Long Dashes
Cut out nonessentials - Minimize references to Previous Communications
similar
36. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.
Garbled Sentences
Buzz Words
Subordination
Goal of a letter of application
37. Concern policies and regulations found in employee handbooks and other internal corporate communications
Ethics in Business Writing
Get Feedback From Others!
Procedures
Organizational - Professional - Personal
38. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy
Idioms
Business Writing Style
Main parts of internal proposals
Examples of medium s of business communication
39. To emphasize the performer of an action: make the performer the subject of the verb
Organizational - Professional - Personal
Concrete Words
Idioms
Active Voice
40. Audience's preferences - personal work style - how widely info needs to be distributed etc.
Euphemismss
Selecting the proper medium
Characteristics of job-related writing
Represent writer and topic formally to recipient. Correspondence with People Outside the your organization.
41. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)
Connotation
Four keys to effective writing
Not Confidential - Doesn't Communicate Emotions - Tone of Voice - or Unspoken Communications - Can be Ignored or Delayed
Affectation
42. The ____________ of a word are its literal meanings - as defined in a dictionary.
Revision of content - Organization - Formatting
Most Important Information First - and then Descending Order
Characteristics do employers like to see in a resume
Denotaion
43. What is a Memorandum?
NO offensive or abusive emails should be sent - and no upper case - as that is considered SCREAMING
Long Dashes
Past Correspondence - Employees - Records - Warranties - Product Descriptions - Survey - Interviews
Internal Letters. Sometimes classified as Reports
44. What is Direct Order?
Information the reader will want - put it first.
Active Voice
Key draft questions
Characteristics of job-related writing
45. How to end an email
Your Name - Closing Statement such as Thanks - Regards in more formal messages
Slang; Colloquialisms - Contractions - Short Sentences - for close friends only
Information the reader will want - put it first.
Past Correspondence - Employees - Records - Warranties - Product Descriptions - Survey - Interviews
46. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?
Key draft questions
Casual - Informal - or Formal
Main parts of instructions
Gathering and Collecting Information - Analyzing and Organizing Information - Choosing the Form - Channel - and Format of the Message
47. How do you present information in message?
Emphasis
Intensifiers
Outlining
Most Important Information First - and then Descending Order
48. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2
Purpose - Format - Composition
Business Writing Style
What do you want to say - Say It - Say it Better
Buzz Words
49. A group of words that has a special meaning apart from its literal meaning. Someone who 'runs for office'
What do you want to say - Say It - Say it Better
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress
Helps include all important information; Makes you more willing to revise
Idioms
50. What is important in the Revising stage?
Figures of Speech
Proper Conversation - Personal Pronouns/Contractions - Sentences are Short - Organized - Well Structured;
Get Feedback From Others!
Past Correspondence - Employees - Records - Warranties - Product Descriptions - Survey - Interviews