SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
The Business Writing Process
Start Test
Study First
Subjects
:
writing-skills
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Plan what you are going to say - polish what you wrote before you sent it - proofread everything
Warning
: Invalid argument supplied for foreach() in
/var/www/html/basicversity.com/show_quiz.php
on line
183
2. How do you know what to include in your message?
Position
Characteristics of job-related writing
Your audience is the best guide for What and How
Three P's for success in writing a memo
3. When to use Instant Messaging?
Revision - Editing - Proofreading
Conciseness - Clarity - Etiquette - Correctness
Key draft questions
Stress Brevity - uses abbreviations - Convey ideas completely - minimal need for response - Telephone message - but in writing.
4. What types of research is done in gathering information?
Denotaion
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress
Past Correspondence - Employees - Records - Warranties - Product Descriptions - Survey - Interviews
Guidelines for successful group writing
5. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence
Sentence Type
Guidelines for successful group writing
Proper Conversation - Personal Pronouns/Contractions - Sentences are Short - Organized - Well Structured;
Attractive and Readable Format
6. What is Indirect Order?
Put it Last - using the opening to prepare the audience
Your audience is the best guide for What and How
Subordination
Sentence Length
7. What is the best advice for Drafting?
Main parts of a set of instructions
Revision of content - Organization - Formatting
One-third
Be Flexible - Avoid Perfectionism - Keep Going - Keep making progress
8. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.
Characteristics of job-related writing
Coherent writing
similar
Guidelines for successful group writing
9. Use to call attention to a particular word or statement --
Long Dashes
Visualize Readers - Keep their interests in mind - List Pertinent Facts - Brainstorming - Diagrams
Emphasis
One-third
10. Stages can also be summarized as...
What do you want to say - Say It - Say it Better
'You Viewpoint'
Climatic Order
NO offensive or abusive emails should be sent - and no upper case - as that is considered SCREAMING
11. Tell and show how to do something
Instructions
Internal Letters. Sometimes classified as Reports
Represent writer and topic formally to recipient. Correspondence with People Outside the your organization.
Biased Language
12. How do you present information in long messages?
Proper Conversation - Personal Pronouns/Contractions - Sentences are Short - Organized - Well Structured;
Use Direct Pattern if positive - Use Indirect Pattern if neutral or negative; State Objective - ALWAYS Consider Audience and Purpose
Telegraphic Style
Intensifiers
13. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?
Guidelines for successful group writing
Revision - Editing - Proofreading
Things to think through when planning a website
Key draft questions
14. Iitalics - bold type - underlining etc.
Instructions
Mechanical Devices
Goal of a letter of application
Strategy and Humanness
15. Honesty - attractive - carefully organized - concise accurate - current information - relevance
Information needed for short report
Characteristics do employers like to see in a resume
Main parts of instructions
Date - To - From - Subject Headings
16. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.
Tone
Biased Language
Emphasis
Proper Conversation - Personal Pronouns/Contractions - Sentences are Short - Organized - Well Structured;
17. Repeating keywords and key phrases
Repetition
Recursive
Revision of content - Organization - Formatting
Characteristics of job-related writing
18. Correctness
Write Correctly so others will not think you are stupid or lack credibility
Proper Conversation - Personal Pronouns/Contractions - Sentences are Short - Organized - Well Structured;
Repetition
Active Voice
19. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o
similar
Your audience is the best guide for What and How
Sentence Length
Ethics in Business Writing
20. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard
Figures of Speech
Concrete Words
Long Dashes
'You Viewpoint'
21. How to end an email
Main parts of instructions
Your Name - Closing Statement such as Thanks - Regards in more formal messages
Short report
Coherent writing
22. Techniques for writing memos and emails are...
similar
Key draft questions
Guidelines for successful group writing
'You Viewpoint'
23. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -
Conciseness - Clarity - Etiquette - Correctness
Connotation
Idioms
Characteristics of job-related writing
24. What are Individual Contexts
Biased Language
Procedures
Organizational - Professional - Personal
Represent writer and topic formally to recipient. Correspondence with People Outside the your organization.
25. Sentences can vary in sentence length - word order - loose and periodic sentences
Revision - Editing - Proofreading
Not Confidential - Doesn't Communicate Emotions - Tone of Voice - or Unspoken Communications - Can be Ignored or Delayed
Key draft questions
Sentence Variety
26. Purpose - problem - plan/solution - conclusion
Subordination
Concrete Words
'You Viewpoint'
Main parts of internal proposals
27. What are Cons of Email?
Warning
: Invalid argument supplied for foreach() in
/var/www/html/basicversity.com/show_quiz.php
on line
183
28. How do you begin the message?
Warning
: Invalid argument supplied for foreach() in
/var/www/html/basicversity.com/show_quiz.php
on line
183
29. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.
Conciseness
Biased Language
Internal Letters. Sometimes classified as Reports
Wordiness
30. What is important in the Revising stage?
Long Dashes
Direct Statements
Recursive
Get Feedback From Others!
31. What is critical to a message's success?
Things to think through when planning a website
Date - To - From - Subject Headings
Attractive and Readable Format
Main parts of internal proposals
32. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.
Attractive and Readable Format
Figures of Speech
Not Confidential - Doesn't Communicate Emotions - Tone of Voice - or Unspoken Communications - Can be Ignored or Delayed
Subordination
33. General considerations with Email Messages
Conciseness - Clarity - Etiquette - Correctness
Characteristics of job-related writing
Sentence Variety
Business Writing Style
34. What is the general Purpose of a Letter?
Emphasis
Long - Complicated - Requires Negotiation - Questions/Info need clarification/discussion - Info Confidential/Sensitive - Requires Security - Could be Misinterpreted - Emotionally Charged - Requires Tone of Voice - Sent to Avoid - Contains Sensitive I
Represent writer and topic formally to recipient. Correspondence with People Outside the your organization.
Conciseness
35. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'
Subordination
Characteristics do employers like to see in a resume
Selecting the proper medium
Telegraphic Style
36. Using short and long sentences strategically
Climatic Order
One-third
Sentence Length
Three P's for success in writing a memo
37. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it
Sentence Length
Cliches
Internal Letters. Sometimes classified as Reports
Information needed for short report
38. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.
'You Viewpoint'
NO offensive or abusive emails should be sent - and no upper case - as that is considered SCREAMING
Short report
Affectation
39. What are Pros of Email?
Eliminates phone tag - saves time - facilitates fast decisions - cheap - provides written record
Long - Complicated - Requires Negotiation - Questions/Info need clarification/discussion - Info Confidential/Sensitive - Requires Security - Could be Misinterpreted - Emotionally Charged - Requires Tone of Voice - Sent to Avoid - Contains Sensitive I
Visualize Readers - Keep their interests in mind - List Pertinent Facts - Brainstorming - Diagrams
Helps include all important information; Makes you more willing to revise
40. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns
Put it Last - using the opening to prepare the audience
Eliminates phone tag - saves time - facilitates fast decisions - cheap - provides written record
Sentence Variety
Wordiness
41. How much time should a student spend in each writing stage?
Outlining
Sentence Length
Strategy and Humanness
One-third
42. To set you apart from the others; show that you have customized your resume for that company/job opening
Goal of a letter of application
Rules for writing instructions
Not Confidential - Doesn't Communicate Emotions - Tone of Voice - or Unspoken Communications - Can be Ignored or Delayed
Conciseness
43. E.g. 'most important'
Direct Statements
Climatic Order
Long - Complicated - Requires Negotiation - Questions/Info need clarification/discussion - Info Confidential/Sensitive - Requires Security - Could be Misinterpreted - Emotionally Charged - Requires Tone of Voice - Sent to Avoid - Contains Sensitive I
Coherent writing
44. What techniques can be used for gathering information?
Visualize Readers - Keep their interests in mind - List Pertinent Facts - Brainstorming - Diagrams
Get Feedback From Others!
Wordiness
Recursive
45. Concern policies and regulations found in employee handbooks and other internal corporate communications
Procedures
Tone
Purpose - Format - Composition
Mechanical Devices
46. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo
Wordiness
Guidelines for effective business e-mail messages
Casual - Informal - or Formal
Repetition
47. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed
Business Writing Style
Characteristics of job-related writing
Rules for writing instructions
Biased Language
48. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.
Goal of a letter of application
Use Direct Pattern if positive - Use Indirect Pattern if neutral or negative; State Objective - ALWAYS Consider Audience and Purpose
Sentence Variety
Tone
49. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.
Subordination
One-third
Figures of Speech
Sentence Variety
50. Use Initialisms
Gathering and Collecting Information - Analyzing and Organizing Information - Choosing the Form - Channel - and Format of the Message
Strategy and Humanness
Not Confidential - Doesn't Communicate Emotions - Tone of Voice - or Unspoken Communications - Can be Ignored or Delayed
Cautiously i.e. BTW: by the way