Test your basic knowledge |

The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






2. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses






3. Using short and long sentences strategically






4. How do you begin the message?

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5. Iitalics - bold type - underlining etc.






6. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.






7. Repeating keywords and key phrases






8. E.g. 'most important'






9. What are Individual Contexts






10. Provide practical info - give facts - not impressions - provide visuals to clarify - give accurate measurements - stating responsibility precisely - persuading and offering recommendations






11. Techniques for writing memos and emails are...






12. Purpose - findings - conclusion - and recommendations






13. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






14. Casual






15. Make sure your e-mail is confidential and ethical - observe all of the proprietary requirements when using e-mail - use an acceptable format- follow all of the rules of 'netiqette' when answering e-mail - adopt a professional style - ensure that yo






16. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






17. Honesty - attractive - carefully organized - concise accurate - current information - relevance






18. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






19. The ____________ of a word are its literal meanings - as defined in a dictionary.






20. Audience's preferences - personal work style - how widely info needs to be distributed etc.






21. How do you present information in long messages?






22. How do you present information in message?






23. Are these stages recursive or linear?






24. Formal






25. How much time should a student spend in each writing stage?






26. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






27. Listing the ideas or facts within a sentence in sequence from least to most important






28. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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29. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






30. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






31. To set you apart from the others; show that you have customized your resume for that company/job opening






32. What is the general Purpose of a Letter?






33. What is current emphasis on for a Letter?






34. Etiquette






35. What are three levels of Editing?






36. Provide practical information - give facts not impressions - provide visuals to clarify and condense information - give accurate measurements - state responsibilities precisely - persuade and offer recommendations -






37. Why Avoid Perfectionism in Drafting?






38. Correctness






39. Goal and audience






40. How is formatting important?






41. Concern policies and regulations found in employee handbooks and other internal corporate communications






42. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






43. Plan what you are going to say - polish what you wrote before you sent it - proofread everything

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44. Clairty






45. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns






46. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






47. Use Initialisms






48. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.






49. What is the best advice for Drafting?






50. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary