Test your basic knowledge |

The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.






2. What are Pros of Email?






3. How do you begin the message?


4. Formal






5. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.






6. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy






7. Introduction - list of materials - actual steps - warnings - cautions - and notes - conclusion when necessary






8. E.g. 'most important'






9. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.






10. What techniques can be used for gathering information?






11. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.






12. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed






13. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y


14. What is format of most Memos?






15. Conciseness






16. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






17. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






18. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.






19. What are Cons of Email?


20. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






21. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






22. Iitalics - bold type - underlining etc.






23. When to use Instant Messaging?






24. How do you present information in long messages?






25. What are Individual Contexts






26. Techniques for writing memos and emails are...






27. Correctness






28. What is current emphasis on for a Letter?






29. How much time should a student spend in each writing stage?






30. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2






31. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






32. Use Initialisms






33. Tell and show how to do something






34. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






35. Concern policies and regulations found in employee handbooks and other internal corporate communications






36. Stages can also be summarized as...






37. The ____________ of a word are its literal meanings - as defined in a dictionary.






38. Listing the ideas or facts within a sentence in sequence from least to most important






39. Repeating keywords and key phrases






40. General considerations with Email Messages






41. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns






42. How do you present information in message?






43. Using words like 'most - much - very' with caution - wthout overdoing it.






44. Casual






45. Goal and audience






46. Clairty






47. Using short and long sentences strategically






48. To set you apart from the others; show that you have customized your resume for that company/job opening






49. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






50. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme