SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
The Business Writing Process
Start Test
Study First
Subjects
:
writing-skills
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'
Telegraphic Style
Conciseness - Clarity - Etiquette - Correctness
Casual - Informal - or Formal
Sentence Type
2. Casual
Coherent writing
Conciseness
Tone
Slang; Colloquialisms - Contractions - Short Sentences - for close friends only
3. What is format of most Memos?
Position
Wordiness
Date - To - From - Subject Headings
Revision - Editing - Proofreading
4. Formal
Keep Distance between Writer and Reader - Avoid Personal References/Contractions - Longer Sentences - for people of Higher Status
Strategy and Humanness
Information the reader will want - put it first.
Climatic Order
5. What are the activities in the planning stage?
Characteristics of job-related writing
Gathering and Collecting Information - Analyzing and Organizing Information - Choosing the Form - Channel - and Format of the Message
Tone
Conciseness
6. Why Avoid Perfectionism in Drafting?
What do you want to say - Say It - Say it Better
Helps include all important information; Makes you more willing to revise
Coherent writing
Intensifiers
7. Put instructions is correct order - right amount of information only - group closely related items into 1 step - give reader hints on how to best accomplish task - state when 1 step affects another - insert graphics where needed
Key draft questions
Most Important Information First - and then Descending Order
Rules for writing instructions
Four keys to effective writing
8. What are Cons of Email?
Warning
: Invalid argument supplied for foreach() in
/var/www/html/basicversity.com/show_quiz.php
on line
183
9. What techniques can be used for gathering information?
Visualize Readers - Keep their interests in mind - List Pertinent Facts - Brainstorming - Diagrams
Eliminates phone tag - saves time - facilitates fast decisions - cheap - provides written record
Things to think through when planning a website
Define the Problem - Consider the Audience and their Individual Contexts - Consider your own Contexts - Best Way to Achieve message;
10. Are these stages recursive or linear?
Define the Problem - Consider the Audience and their Individual Contexts - Consider your own Contexts - Best Way to Achieve message;
Recursive
Idioms
Abstract words
11. An imaginative expression that often compares two things that are basically not alike but have at least one thing in common.
Figures of Speech
Slang; Colloquialisms - Contractions - Short Sentences - for close friends only
Most Important Information First - and then Descending Order
Climatic Order
12. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard
Main parts of a set of instructions
Purpose - Format - Composition
Write Correctly so others will not think you are stupid or lack credibility
Concrete Words
13. What is critical to a message's success?
Attractive and Readable Format
Figures of Speech
Date - To - From - Subject Headings
It is integral in how your audience will receive and accept the information.
14. Use Initialisms
Figures of Speech
Cautiously i.e. BTW: by the way
Your audience is the best guide for What and How
Idioms
15. Concern policies and regulations found in employee handbooks and other internal corporate communications
Put it Last - using the opening to prepare the audience
Revision - Editing - Proofreading
Date - To - From - Subject Headings
Procedures
16. What is a Memorandum?
Figures of Speech
Sentence Type
Stress Brevity - uses abbreviations - Convey ideas completely - minimal need for response - Telephone message - but in writing.
Internal Letters. Sometimes classified as Reports
17. How do you present information in long messages?
Get Feedback From Others!
Cautiously i.e. BTW: by the way
Attractive and Readable Format
Use Direct Pattern if positive - Use Indirect Pattern if neutral or negative; State Objective - ALWAYS Consider Audience and Purpose
18. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.
Your audience is the best guide for What and How
Euphemismss
Garbled Sentences
Stress Brevity - uses abbreviations - Convey ideas completely - minimal need for response - Telephone message - but in writing.
19. What types of research is done in gathering information?
Past Correspondence - Employees - Records - Warranties - Product Descriptions - Survey - Interviews
similar
Characteristics of job-related writing
Four keys to effective writing
20. Words or phrases that suddenly become popular and - because of an intense period of overuse - lose their freshness and precisness - E.g. interface (as a verb) - impact (as a verb) - skill sets - deliverables - slam dunk - bleeding edge - cash cow - 2
Characteristics do employers like to see in a resume
Things to think through when planning a website
Put it Last - using the opening to prepare the audience
Buzz Words
21. What is the general Purpose of a Letter?
Represent writer and topic formally to recipient. Correspondence with People Outside the your organization.
Goal of a letter of application
Sentence Variety
Keep Distance between Writer and Reader - Avoid Personal References/Contractions - Longer Sentences - for people of Higher Status
22. Iitalics - bold type - underlining etc.
Things to think through when planning a website
Mechanical Devices
Concrete Words
Active Voice
23. Honesty - attractive - carefully organized - concise accurate - current information - relevance
Characteristics of job-related writing
Internal Letters. Sometimes classified as Reports
Position
Characteristics do employers like to see in a resume
24. The ____________ of a word are its literal meanings - as defined in a dictionary.
Casual - Informal - or Formal
Denotaion
Attractive and Readable Format
Revision - Editing - Proofreading
25. What are Individual Contexts
Organizational - Professional - Personal
Four keys to effective writing
Guidelines for effective business e-mail messages
Cautiously i.e. BTW: by the way
26. The principle of of stressing the most important ieas in writing. You can achieve this with the careful use of: Position - Climatic Order - Sentence Type - Sentence Length - Sentence Length - Active Voice - Repetition - Intensifiers - Direct Stateme
Tone
Emphasis
Casual - Informal - or Formal
Mechanical Devices
27. Audience's preferences - personal work style - how widely info needs to be distributed etc.
Selecting the proper medium
NO offensive or abusive emails should be sent - and no upper case - as that is considered SCREAMING
Your Name - Closing Statement such as Thanks - Regards in more formal messages
One-third
28. An organized presentation of relevant data on any topic that a company or agency tracks in its day-to-day operations
Conciseness - Clarity - Etiquette - Correctness
Revision of content - Organization - Formatting
It is integral in how your audience will receive and accept the information.
Short report
29. What is Direct Order?
Characteristics do employers like to see in a resume
Information the reader will want - put it first.
Guidelines for successful group writing
Procedures
30. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.
Repetition
Position
Purpose - Format - Composition
Write Correctly so others will not think you are stupid or lack credibility
31. How is formatting important?
Main parts of internal proposals
Connotation
Information needed for short report
It is integral in how your audience will receive and accept the information.
32. To set you apart from the others; show that you have customized your resume for that company/job opening
Goal of a letter of application
Emphasis
Biased Language
Concrete Words
33. When to use Instant Messaging?
Position
Figures of Speech
Intensifiers
Stress Brevity - uses abbreviations - Convey ideas completely - minimal need for response - Telephone message - but in writing.
34. How do you begin the message?
Warning
: Invalid argument supplied for foreach() in
/var/www/html/basicversity.com/show_quiz.php
on line
183
35. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence
Write Correctly so others will not think you are stupid or lack credibility
Telegraphic Style
Sentence Type
Define the Problem - Consider the Audience and their Individual Contexts - Consider your own Contexts - Best Way to Achieve message;
36. General considerations with Email Messages
Information needed for short report
Conciseness - Clarity - Etiquette - Correctness
Coherent writing
Gathering and Collecting Information - Analyzing and Organizing Information - Choosing the Form - Channel - and Format of the Message
37. E.g. 'most important'
Short report
Most Important Information First - and then Descending Order
Purpose - Format - Composition
Direct Statements
38. Sentences can vary in sentence length - word order - loose and periodic sentences
Strive for Concreteness - Vigor - Precision - Short sentences and paragraphs
Sentence Variety
Guidelines for successful group writing
Subordination
39. Purpose - findings - conclusion - and recommendations
Information needed for short report
Purpose - Format - Composition
Examples of medium s of business communication
Get Feedback From Others!
40. Using words like 'most - much - very' with caution - wthout overdoing it.
Sentence Type
Stress Brevity - uses abbreviations - Convey ideas completely - minimal need for response - Telephone message - but in writing.
Tone
Intensifiers
41. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it
Affectation
Slang; Colloquialisms - Contractions - Short Sentences - for close friends only
Sentence Type
Cliches
42. The use of language that is more formal - technical - or showy than necessary to communicate information to the reader.
Repetition
Affectation
Long - Complicated - Requires Negotiation - Questions/Info need clarification/discussion - Info Confidential/Sensitive - Requires Security - Could be Misinterpreted - Emotionally Charged - Requires Tone of Voice - Sent to Avoid - Contains Sensitive I
Outlining
43. How do you present information in message?
Cut out nonessentials - Minimize references to Previous Communications
Most Important Information First - and then Descending Order
Conciseness
Helps include all important information; Makes you more willing to revise
44. Used to show - by the structure of a sentence - the appropriate relationship between ideas of unequal importance.
Strategy and Humanness
Three P's for success in writing a memo
Cautiously i.e. BTW: by the way
Subordination
45. What are three levels of Revision?
What do you want to say - Say It - Say it Better
Revision of content - Organization - Formatting
Connotation
Long - Complicated - Requires Negotiation - Questions/Info need clarification/discussion - Info Confidential/Sensitive - Requires Security - Could be Misinterpreted - Emotionally Charged - Requires Tone of Voice - Sent to Avoid - Contains Sensitive I
46. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y
Warning
: Invalid argument supplied for foreach() in
/var/www/html/basicversity.com/show_quiz.php
on line
183
47. Means that extraneous words - phrases - clauses - and sentences have been removed from writing without sacrificing clarity or appropriate detail.
Outlining
Main parts of instructions
'You Viewpoint'
Conciseness
48. The skeleton of the document you are going to write--structures your writing by ensuring that it has a beginning - middle - and end.Types: topic outlines - sentence outlines etc.
Sentence Variety
Ethics in Business Writing
Your Name - Closing Statement such as Thanks - Regards in more formal messages
Outlining
49. Less formal than in the past - Varies from conversational style - The use of personal pronouns is important - In emails etc. something between conversational & business writing should be used - Only use we when it is company policy
Position
Intensifiers
Revision of content - Organization - Formatting
Business Writing Style
50. The attitude a writer expresses toward the subject and his or her readers. May range depending on purpose etc.
Long Dashes
Tone
Position
Abstract words