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The Business Writing Process

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Understand and agree on the important goals - organization - and deadlines for the report - Establish group rules early on and stick to them - Put the good of the group ahead of individual egos - Agree on the group's organization - Identify each mem






2. How do you present information in message?






3. They dentify things that can be perceived by the 5 senses - such as diploma - manager - or keyboard






4. When should email NOT be used?






5. Using short and long sentences strategically






6. What are Individual Contexts






7. Introduction; list of equipment and materials; steps for your instructions; warnings - cautions - and notes; conclusion






8. The ___________ of a word are its meanings and associations beyond its literal definitions - words often have particular connotations for audiences within professional groups and organizations






9. The relationships among ideas are clear to readers. A logical sequence of related ideas and clear transitions between these ideas.






10. How is formatting important?






11. What is the best advice for Drafting?






12. What is the general Purpose of a Letter?






13. A sentence that is so tangled with structural and grammatical problems that it cannot be repaired - often result from trying to include too many ideas in one sentence.






14. Formal






15. What types of research is done in gathering information?






16. An inoffensive substitute for a word or phrase that could be distasteful - offensive - or too blunt.






17. Listing the ideas or facts within a sentence in sequence from least to most important






18. Where you put the idea - The first & last words of a sentence - paragraph - doc - stand out in readers' minds.






19. How do you know what to include in your message?






20. What is current emphasis on for a Letter?






21. What is format of most Memos?






22. Purpose - problem - plan/solution - conclusion






23. Condenses writing by omitting articles - pronouns - conjunctions - and transitions - e.g. ' Per 5/21 email 12 copies of instruction needed asap'






24. Repeating keywords and key phrases






25. Why Avoid Perfectionism in Drafting?






26. What is Direct Order?






27. To emphasize the performer of an action: make the performer the subject of the verb






28. Identifying your audience - Establishing your purpose - Formulating your message - and Selecting your style (how something is written rather than what is written) and tone (expresses your attitude toward your topic and audience)






29. Clairty






30. Conciseness






31. Varying sentences by using a compound sentence - a complex sentence - or a simple sentence






32. Techniques for writing memos and emails are...






33. Using words like 'most - much - very' with caution - wthout overdoing it.






34. Iitalics - bold type - underlining etc.






35. Honesty - attractive - carefully organized - concise accurate - current information - relevance






36. Stages can also be summarized as...






37. Words and expressions that offend because they make inappropriate assumptions or stereotypes about gender - ethnicity - physical or mental disability - age or sexual orientation.






38. Tell and show how to do something






39. Audience's preferences - personal work style - how widely info needs to be distributed etc.






40. Plan what you are going to say - polish what you wrote before you sent it - proofread everything

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41. Letters - memos - email - instant messages - telephone calls - Faxes - Face-to-face meetings - video conferences - web sites






42. Places the reader's interest and perspective foremost. It is based on the principle that most readers are naturally more concerned about their own needs than they are about those of a writer or a writer's organization - often means using the words y

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43. Modifiers that repeat an idea implicit or present in the word being modified contribute to wordiness by being redundant (basic essentials - final outcome) - Coordinated synonyms (each and every - first and foremost.) - Expletives - relative pronouns






44. Avoid language that attempts to evade responsibility - Avoid deceptive language - Do not deemphasize or suppress important information - Do not emphasize misleading or incorrect information - Avoid using language that is biased - racist - or sexist o






45. Expressions that have been used fro so long that they are no longer fresh but come to mind easily bc they are so familiar. Often wordy as well as vague and cab be confusing - especially to non-native English speakers - E.g. all over the map - run it






46. When to use Instant Messaging?






47. Am I giving the reader too much or too little info? - does this point belong here? - is this point relevant? - am I repeating or contradicting myself? - have I ended appropriately?






48. How much time should a student spend in each writing stage?






49. Formality Considerations






50. General ideas - qualities - conditions - acts or relationships-intangible things that cannot be detected by the five senses