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Certified Professional In Learning And Performance Cplp

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Covariates
Reality - feasibility - authority - and learning opportunities
The multiple dependent variables in a study with multiple independent variables
Management - performance
Return-on-investment ( (Benefits - Costs) / Costs) * 100

2. Four personal social styles per Harvey Robbins
Pilot tests - technical reviews - production reviews
Solution Implementation
Managerial/administrative - supervisory - functional
Analytical - amiable - drivers - expressive

3. The e-Learning techniques allows learners to personally assess what can be learned - the value of the content - and the difficulty of the content
Navigation
Threat - problem - solution - habit
Solution Implementation
Identify business goals - clarify those goals - determine specificity and measurability of the goals.

4. Describe noise - in communication theory
Learning
Understandable - accurate - functional
Something that disrupts the flow of information between source and receiver
Language - speech - environmental - and psychological

5. The tasks involved in the formulation phase of strategic development
Evaluation
Pilot tests - technical reviews - production reviews
Identify business goals - clarify those goals - determine specificity and measurability of the goals.
Identify organizational values - development mission - develop vision - develop value statements

6. The learning domain that focuses on the skills and knowledge relating to an activity such as changing a car's oil
Job analysis
Cognitive
Learner characteristics like age - educational background - cultural background - learner expectations - and learn motivation to attend
Information - feedback

7. Closed questions
Enabling objectives
Questions that check for understanding or test for consensus
Something that disrupts the flow of information between source and receiver
Polling questions

8. The six founding principles of systems thinking
No right or final answers - cause and effect not related to space and time - all solutions require careful consideration - behavior gets worse before it gets better - all systems have limits - foresight benefits the organization
Create safe haven for learning - create a comfortable environment - encourage participation - facilitate more than lecture.
Business needs - performance needs - learning needs - and learner needs
The outcome that depends on the independent variable and covariates

9. Karl Albrecht's progressive psychological phases of change response
Navigation
Websites where users post questions - thoughts and observations - and can reply to other users postings of the same
Raw and non-contextual - and can exist in forms usable or not
Threat - problem - solution - habit

10. Four stages of transition through M&As
Ideas - processes - procedures - methods of operation - concepts - principles - and discoveries
Disengagement - disidentification - disorientation - and disenchantment.
Objectivity - confidentiality
Convergers - divergers - assimilators - and accommodators

11. Sequencing and structure are closely related. What is the order in which skills and information are taught
Job aids - and EPSS
Monetary impact/ROI
The minimum time schedule for completing all the tasks in a project with several overlapping or dependent tasks.
Sequence

12. The four characteristics of online communication
Learning organizations - systems thinking
Relevance - inquiry - freedom - connectedness - reception - empowerment - play
The extent to which an instrument predicts future results
Image oriented - interactive - immediate - and intimate.

13. The topics of the A-B-C-D training development process
Create safe haven for learning - create a comfortable environment - encourage participation - facilitate more than lecture.
The sum of the numbers divided by the total number of values
Information that combined with understanding enables understanding
Audience - behavior - condition - and degree

14. Four elements of an effective oral presentation
Opener - bridge - main body - and close
The multiple dependent variables in a study with multiple independent variables
Accelerated Learning
Business Analysis

15. Describe how facilitation differs from training
Request for proposal. A communication from an organization to potential vendors that defines the organizations needs and how to respond to those needs.
Technology - new products - shareholders - financial conditions - system challenges - process challenges - policies
Facilitation is used to involve participants - and to help them learn from one another.
Dictatorship - anarchy - democracy

16. Change management
Change is a process not an event. Change management is the process of directing change at each level of an organization.
Diagnose the problem - generate alternative actions/behaviors - identify consequences for those actions/behaviors
Establish short-term objectives - create an action plan to achieve short-term objectives - allocate resources to the objectives - motivate employees to reach the objectives
Capture attention - help message to be remembered - establish rapport - build credibility - and build team unity.

17. An assessment done during formation
Presentation software
Managers are responsible for their own development - executives are responsible for the development of their subordinates - the organization is responsible for providing growth opportunities
Formative evaluation
Written tests - oral Q&A - performance tests - role plays

18. Examples of courseware
Harless' front-end analysis model
Communication - client motivation - self-management - technical skills
Self-study guides - job aids - instructor-led materials - technology-delivered training deliverables - assessments
Preparation

19. Three tasks for knowledge mapping
The multiple dependent variables in a study with multiple independent variables
Interviews
Documentation audit - information system survey - identification of external information sources
Psychomotor skills

20. Two characteristics for any coaching program to succeed
The expected range of a measurement
Focused on learning and using new necessary skills through incremental change
Objectivity - confidentiality
Groupthink

21. Mean
Sequence
The sum of the numbers divided by the total number of values
Questions that check for understanding or test for consensus
The most frequently occurring value

22. Factors that determine fair use
Purpose and character of use (commercial or nonprofit educational use) - nature of the copyrighted work - amount of the work used in relationship to the whole of the work - effect on the market potential for or value of the copyrighted work
Behavior
Bloom's taxonomy - six sigma - Kepner-Tregoe
Kurt Lewin's forcefield analysis

23. The two mechanisms the chaos and complexity theory focus on
Technology - new products - shareholders - financial conditions - system challenges - process challenges - policies
Information - feedback
Cognitive
Maslow's hierarchy - McGregor's Theory X and Y of management

24. Double-loop learning
Focused on fundamental changes to thinking patterns and behaviors
Monetary impact/ROI
Ideas - processes - procedures - methods of operation - concepts - principles - and discoveries
Room size or number of participants is too large - when trainer wants to be more formal - when trainer has illegible handwriting - when the trainer presents the same program regularly.

25. The tool instructors can leverage from WBT to immediately determine a group's understanding of the material
Polling questions
Low frequency - high complexity - high consequence of error - high probability of change in the future
Self-study guides - job aids - instructor-led materials - technology-delivered training deliverables - assessments
Technology - new products - shareholders - financial conditions - system challenges - process challenges - policies

26. Level 2 evaluation
Diagnose the problem - generate alternative actions/behaviors - identify consequences for those actions/behaviors
Facilitators establish the initial mood or climate of the class experience - and clarify the purpose of individuals as well as the general purposes of the group
Learning
Failure to partner - failure to consider culture - failure to manage change - and failure to adapt to the client.

27. Contrast mentoring to coaching
The process that connects information - education - expertise - and practical application of people in an organization for the purposes of sharing and access.
The extent to which an instrument represents the program's content
Mentoring is longer term - and mentors do not have responsibility for participants improvement.
Awareness - modeling - targeted interventions - desensitization - training

28. Sequencing and structure are closely related. What refers to the relationship among skills and topics
Adult learning theories - instructional design techniques
Opener - bridge - main body - and close
Structure
Behavorism

29. The instrument where participants rate two contrasting ideas or words by circling points on a line
Request for proposal. A communication from an organization to potential vendors that defines the organizations needs and how to respond to those needs.
Benefit-to-cost ratio (Total Benefit / Total Program Cost)
Semantic differential
Create safe haven for learning - create a comfortable environment - encourage participation - facilitate more than lecture.

30. Four tools and techniques related to six sigma
Validity
External and environmental influences
Disengagement - disidentification - disorientation - and disenchantment.
DMAIC methodology - IPO model - flowcharting - evaluation models

31. Information
Data that has been given context
Synchrononous occurs at a given time with a live instructor. Asynchronous is self-paced and available at any time.
Analytical - amiable - drivers - expressive
Opportunity-centered

32. Information Chunking
Cognitive
Charts - graphs
Failure to partner - failure to consider culture - failure to manage change - and failure to adapt to the client.
The process that enables organizations to create short reference materials with relevant information by reducing information into codified - categorized - and reusable content.

33. Contrast synchronous to asynchronous e-learning
Synchrononous occurs at a given time with a live instructor. Asynchronous is self-paced and available at any time.
Asynchronous
Reality - feasibility - authority - and learning opportunities
Discovery - Dream - Design - and Destiny

34. Types of Level 4 instruments
Learning Management System. Software that automates administration - tracking - and reporting of learning events (ILT and online).
Performance records - direct observation - supervisor checklists
Dictatorship - anarchy - democracy
Rote skills - and prerequisite material

35. The steps of a needs analysis
Identify performance gaps - gains commitment to learning - constructs practice to close gaps - drives application and reflection to improve competence
External/organizational scans - identify business needs - identify change initiatives - collect data - analyze data - report on the data - design the change initiative
Visual - Auditory - and Kinestethic
Experiencing - publishing - processing - generalizing - and applying

36. succession planning
Review strategies - measure performance - take correction action
The world is created in conversation
Groupthink
Matching current - usually high-potential employees - with future roles within the company to systematic prepare them for a future role

37. Software that automates the administration of training
Structure and processes - resources - information - knowledge and skills - motives - and wellness.
Speed - quantity - quality/accuracy - thoroughness - timeliness
Asynchronous
Learning Management System (LMS)

38. The process of giving advice or information from one person to another about the usefulness of an event - process or action
Terminal objectives
A collection of code containing instructions for a computer to perform a specific action
Feedback
Establish short-term objectives - create an action plan to achieve short-term objectives - allocate resources to the objectives - motivate employees to reach the objectives

39. Continuous
Ishikawa - fishbone
Validity
A variable whose quantification can be broken down into very small units - often called analog (opposed to discrete)
To aid in career planning

40. The way a person prefers to learn new content
Change is a process not an event. Change management is the process of directing change at each level of an organization.
The extent to which an instrument predicts future results
Learning style
A description or design specification for how information should be treated and organized.

41. The method where instruction is provided in a self-directed format that is available at all times - even with a facilitator is not online
Determining needs - defining scope and budget - creating and sending the RFP - evaluating proposals and selecting vendors - notifying the vendor and negotiating the contract - implementing the project - monitoring the project - completing and evaluat
An HTML tag identifying the context of the contents on a website or knowledge base.
Asynchronous
Awareness - modeling - targeted interventions - desensitization - training

42. Two types of job rotations
Learning Content Management System. Software that packages courses and learning materials for print - CD-ROM - and electronic publication.
Knowledge that has been documented - includes books - manuals - training courses - job aids - software rules - databases - etc.
Sorting - tabulating - and comparing raw to summarized data
Cross-functional - cross-country/international

43. Qualitative
Problem - action learning group - emphasis on careful questioning and listening - resolution to take action - commitment to learning - group facilitator/learning coach
Communication - client motivation - self-management - technical skills
Computer-based training. Any learning event that uses computers as the primary distributions method.
Measures looking at opinions - behaviors - and attributes

44. Independent
Hypothetical
A variable the influences the dependent variable
Productivity Environmental Preference Survey (PEPS) - Canfield Learning Style Inventory - and Learning Style Questionnaire
Conduct a SWOT - establish strategic goals - develop strategies to achieve the strategic goals

45. Levels of listening
Structure
Defining objectives - identifying necessary data - selecting data collection methods - collecting data - analyzing and confirming data - and reporting on the data
Objectivity - confidentiality
Passive - active - empathetic - listening for knowledge - listening for clarification

46. Types of Level 3 instruments
A variable whose quantification can be broken down into very small units - often called analog (opposed to discrete)
Performance audit
Chaos is simple systems generating complicated behavior. Complexity is complicated systems generating simple behavior.
Action plans - interviews - questionnaires - focus groups - performance contracts

47. Four characteristics of highly motivated clients
Action plans - interviews - questionnaires - focus groups - performance contracts
Weak manager judgments or experience levels - identified talent shortages - organization culture suports structured programs
Eager to succeed - open to support - interested in different tactics/methods and trying those out - learning oriented
An HTML tag identifying the context of the contents on a website or knowledge base.

48. The two criteria for a successful training program that must be accounted for by the WLP professional
Current organization climate - available resources
Validity
Skill variety - task identity - task significance - autonomy - feedback
Facilitation is used to involve participants - and to help them learn from one another.

49. The philosophy of teaching focusing on the instructor rather than the participant - and is generally used to in reference to teaching children
Learning organizations - systems thinking
Measures of quantity or numbers
Pedagogy
Adult learning theories - instructional design techniques

50. Three tools for determining learner preferences
Productivity Environmental Preference Survey (PEPS) - Canfield Learning Style Inventory - and Learning Style Questionnaire
Cognitive
Behavorism
Rapid instructional design (RID)