Test your basic knowledge |

Certified Professional In Learning And Performance Cplp

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Four cases when a trainer should not use a chart pack
Determine business impact - improve the design of the learning experience - determine the content's adequacy
Room size or number of participants is too large - when trainer wants to be more formal - when trainer has illegible handwriting - when the trainer presents the same program regularly.
Pareto analysis
Howard Gardner

2. The tasks involved in the development phase of strategic development
Experiential learning
Low frequency - high complexity - high consequence of error - high probability of change in the future
Conduct a SWOT - establish strategic goals - develop strategies to achieve the strategic goals
Chaos is simple systems generating complicated behavior. Complexity is complicated systems generating simple behavior.

3. The fourth component of the ASTD HPI model
Audience - behavior - condition - and degree
Solution Selection
Misplacing ownership - misaligning incentives - saving recognition - playing favorites - misspeaking praise
Rich data - comparable data across interviews with proper construction of interview protocol - and adds depth to quantative methods

4. The analysis that identifies forces that maintain the status quo - and the approaches to allow change

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183

5. Level 1 evaluation
Documentation audit - information system survey - identification of external information sources
Focused on learning and using new necessary skills through incremental change
Reaction
problem - establish action plan - clarify values - identify alternatives - discover probable outcomes - eliminate alternatives systematically - start action

6. LCMS
The sum of the numbers divided by the total number of values
Learning Content Management System. Software that packages courses and learning materials for print - CD-ROM - and electronic publication.
problem - establish action plan - clarify values - identify alternatives - discover probable outcomes - eliminate alternatives systematically - start action
Howard Gardner

7. The three parts of the problem-solving model
Do not discriminate in any aspect of employment based on disabilities - with reasonable accommodations such as interpreters - reading aids - instructional material modifications - etc.
Diagnose the problem - generate alternative actions/behaviors - identify consequences for those actions/behaviors
Reaction
Create safe haven for learning - create a comfortable environment - encourage participation - facilitate more than lecture.

8. The five elements of learner engagement
Entertainment - interaction - control - usability - and customization
Thinking about the whole organization - rather than individuals - and looking primarily at processes
Evaluation
The explicit and systematic management of intellectual capital and organizational knowledge for the purpose of improving organizations and the people in the organizations; as well as - associated processes like creating - gathering - organizing - ret

9. Covariates
Upper-left cerebral - lower-left limbic - upper-right cerebral - and lower-right limbic
Discovery - Dream - Design - and Destiny
Growth - exploratory - establishment - maintenance - decline
The multiple dependent variables in a study with multiple independent variables

10. Five mistakes managers can make to negatively impact employee motivation
Misplacing ownership - misaligning incentives - saving recognition - playing favorites - misspeaking praise
Structure and processes - resources - information - knowledge and skills - motives - and wellness.
Virtual Reality. Computer-based technology that gives the user a realistic - 3-D - interactive experience that engages as many senses as possible.
Preparation

11. The two mechanisms the chaos and complexity theory focus on
Facilitators establish the initial mood or climate of the class experience - and clarify the purpose of individuals as well as the general purposes of the group
Objectivity - confidentiality
Information - feedback
High cost - scheduling difficulties - and temporary (unless learners have opportunity to practice)

12. The requirements of the ADA
Computer-based training. Any learning event that uses computers as the primary distributions method.
Cognitivism
Solution Implementation
Do not discriminate in any aspect of employment based on disabilities - with reasonable accommodations such as interpreters - reading aids - instructional material modifications - etc.

13. Extant
Learning
Cost or budget - lesson content - learner background and expectations - time available - and facilities/equipment/materials
Data from archival records - existing records - report - and data
Conduct a SWOT - establish strategic goals - develop strategies to achieve the strategic goals

14. The way of learning that stresses experience and reflection - and uses an inductive learning process that takes a learner through five stages: experiencing - publishing - processing - generalizing - and applying
Identify organizational values - development mission - develop vision - develop value statements
Semantic differential
Enabling objectives
Experiential learning

15. A method used to evaluation organizational effectiveness beyond financial measures
Learning organizations - systems thinking
Balanced scorecard
Culture - vision - strategy - and structure
Rote skills - and prerequisite material

16. BE
The process that enables organizations to create short reference materials with relevant information by reducing information into codified - categorized - and reusable content.
Awareness - modeling - targeted interventions - desensitization - training
Breakeven ( ( Program Costs / Investment ) / ( Benefits / Cash Inflow) )
Honesty - fairness - lawfulness - compassion - respect - loyalty - dependability

17. Critical Path
The expected range of a measurement
An unknown or uncontrolled variable that produces an effect
The minimum time schedule for completing all the tasks in a project with several overlapping or dependent tasks.
Cause Analysis

18. LMS
Separation of place - time - or both among learners - instructors - and learning resources; Interactions are conducted through one or mode media.
Raw and non-contextual - and can exist in forms usable or not
Learning Management System. Software that automates administration - tracking - and reporting of learning events (ILT and online).
The process that enables organizations to create short reference materials with relevant information by reducing information into codified - categorized - and reusable content.

19. Four activites to consider when closing a presentation
Review of objective and key points - review participant benefits - call participants to action - ask participants if they have any questions.
Upper-left cerebral - lower-left limbic - upper-right cerebral - and lower-right limbic
Cause Analysis
Socratic questioning

20. Three drawbacks of classroom training
High cost - scheduling difficulties - and temporary (unless learners have opportunity to practice)
Formulation - Development - Implementation - Evaluation
Enabling objectives
Business needs - performance needs - learning needs - and learner needs

21. Exercises that include a form of real-life situation that allows participants to practice is called
Learning Management System. Software that automates administration - tracking - and reporting of learning events (ILT and online).
Charts - graphs
Developing employees - motivating employees - deploying employees - aligning people to process to increase performance
Simulations

22. List seven principles of adult learning
Websites where users post questions - thoughts and observations - and can reply to other users postings of the same
Reliability
Andragogy - time pressures - goal orientation - previous knowledge and experience - relevent content - levels of motivation - and different learning styles
Numbers or variables used to rank order a system

23. The theory that describes a person starting at age 18 - moving from career exploration to a series of events including educational specialization that leads to a career path and a final career commitment

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183

24. The three building blocks of knowledge management
Data - Information - Knowledge
Hard data
High cost - scheduling difficulties - and temporary (unless learners have opportunity to practice)
Request for proposal. A communication from an organization to potential vendors that defines the organizations needs and how to respond to those needs.

25. The analysis that serves as a reality check to identify a project's limiting factors
Feedback
Constraints analysis
The selection of measurement points which can have a large impact on the research's ability to be generalized
Numbers or variables used to rank order a system

26. What is the primary reason for 360-degree feedback
Opener - bridge - main body - and close
The most frequently occurring value
To aid in career planning
A variable that can have one of two possible values.

27. Three basic management styles
Data - Information - Knowledge
Economic - social - political and legislative - workforce - technological - and competitive.
Polling questions
Dictatorship - anarchy - democracy

28. Three tools for determining learner preferences
Managers are responsible for their own development - executives are responsible for the development of their subordinates - the organization is responsible for providing growth opportunities
Rote skills
Measures of quantity or numbers
Productivity Environmental Preference Survey (PEPS) - Canfield Learning Style Inventory - and Learning Style Questionnaire

29. The tell approach to learning - based on the theory that learning occurs through exposure to logically presented information - usually involving lecture
Convergers - divergers - assimilators - and accommodators
Chat rooms are essentially synchronous (real-time) message boards.
Cognitivism
The mid-point of the distribution - 50% of the values are above/below this value

30. DMAIC
Howard Gardner
- measure - analyze - improve - control
Data that has been given context
Chaos is simple systems generating complicated behavior. Complexity is complicated systems generating simple behavior.

31. Examples of courseware
Simulations
Self-study guides - job aids - instructor-led materials - technology-delivered training deliverables - assessments
Cost or budget - lesson content - learner background and expectations - time available - and facilities/equipment/materials
A description or design specification for how information should be treated and organized.

32. Steps of managing a change project
Initiating - planning - executing - controlling - closing
Determining needs - defining scope and budget - creating and sending the RFP - evaluating proposals and selecting vendors - notifying the vendor and negotiating the contract - implementing the project - monitoring the project - completing and evaluat
Return-on-investment ( (Benefits - Costs) / Costs) * 100
Simulations

33. Four ways to create a learning climate based on Knowles' work
Communication - client motivation - self-management - technical skills
Create safe haven for learning - create a comfortable environment - encourage participation - facilitate more than lecture.
Rote skills - and prerequisite material
Time and resource intensive - undue influence of vocal member(s) - difficult to facilitate with a single facilitator to encourage participation and take notes

34. The processes performance management is primarily concerned with
Developing employees - motivating employees - deploying employees - aligning people to process to increase performance
Myer-Briggs Type Indicator (MBTI) - DiSC personality profile
Identify organizational values - development mission - develop vision - develop value statements
Electronic Performance Support System. Software that provides just-in-time help - guidance - coaching - or assistance to improve job performance.

35. The two criteria for a successful training program that must be accounted for by the WLP professional
An effective - structured way that captures people's learning from an experience.
Information that combined with understanding enables understanding
Chaos is simple systems generating complicated behavior. Complexity is complicated systems generating simple behavior.
Current organization climate - available resources

36. Levels of listening
Knowledge - skills - desire - environment - and opportunity
The outcome that depends on the independent variable and covariates
Behavorism
Passive - active - empathetic - listening for knowledge - listening for clarification

37. Four tasks typically done in the job analysis
Polling questions
Create new hire training - develop behavior-based interview questions - write performance objectives - prepare employees for career progression
To improve performance by systematically developing human expertise through organizational development and training
Phone - VoIP - online meetings - email - specialized software

38. Types of Level 5 instruments
Control groups - management estimates - extant data - external studies
Failure to partner - failure to consider culture - failure to manage change - and failure to adapt to the client.
Cognitivism
Electronic Performance Support System. Software that provides just-in-time help - guidance - coaching - or assistance to improve job performance.

39. The two management practices similar to complexity theory
Learning organizations - systems thinking
Myer-Briggs Type Indicator (MBTI) - DiSC personality profile
Request for proposal. A communication from an organization to potential vendors that defines the organizations needs and how to respond to those needs.
Language - speech - environmental - and psychological

40. The four parts of the International Federation's (ICF) ethical standards
Howard Gardner
Monetary impact/ROI
Establish scope - create plan - implement plan - monitor/evaluate/revise plan
Philosophy of coaching - definition of coaching - standards of ethical coaching conduct - pledge of coaching ethics

41. the meaning of significant - in a statistical context
In statistics - it means probably true
The extent to which an instrument predicts future results
Opportunity-centered
Developing employees - motivating employees - deploying employees - aligning people to process to increase performance

42. Five conflict responses
Seels and Glasgow instructional systems design model
Competing - accommodating - avoiding - collaborating - and compromising.
Control groups - management estimates - extant data - external studies
Maslow's hierarchy - McGregor's Theory X and Y of management

43. The second component of the ASTD HPI model
Cognitivism
Learning Management System. Software that automates administration - tracking - and reporting of learning events (ILT and online).
Mentoring is longer term - and mentors do not have responsibility for participants improvement.
Performance Analysis

44. Describe a message board
An unknown or uncontrolled variable that produces an effect
Harless' front-end analysis model
Websites where users post questions - thoughts and observations - and can reply to other users postings of the same
Facilitation is used to involve participants - and to help them learn from one another.

45. The purpose of strategic planning

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183

46. The sixth component of the ASTD HPI model
Questions that check for understanding or test for consensus
Learning organizations - systems thinking
Evaluation
Virtual Reality. Computer-based technology that gives the user a realistic - 3-D - interactive experience that engages as many senses as possible.

47. The difference between an icebreaker and an opening exercise
Icebreakers do not have to relate to the session materials. Opening exercise introduces the session materials being taught.
Preparation
Reliability
HPI uses a results-based - systematic approach - HPI focuses on accomplishments before behavior - Organizations are systems.

48. Four benefits of web-based training
Cost-effectiveness - accessibility and application - learner access - and self-direction
Chaos is simple systems generating complicated behavior. Complexity is complicated systems generating simple behavior.
No area is overlooked - forces to be used are known - there is time to develop other strategies if the analysis reveals the need
Structure and processes - resources - information - knowledge and skills - motives - and wellness.

49. Malcolm Knowles' work tipped the instructional systems design scale. The two ends of that scale
The sum of the numbers divided by the total number of values
A measure of the variability of scores from the mean
Learning technologies
Learner-centered - content-centered

50. The purpose of an after-action review

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183