Instructions:

• Answer 50 questions in 15 minutes.
• If you are not ready to take this test, you can study here.
• Match each statement with the correct term.
• Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Three basic management styles
Dictatorship - anarchy - democracy
The mid-point of the distribution - 50% of the values are above/below this value
Upper-left cerebral - lower-left limbic - upper-right cerebral - and lower-right limbic
Organization - process - and job/performer.


2. Four stages of transition through M&As
Disengagement - disidentification - disorientation - and disenchantment.
Learning technologies
Matching current - usually high-potential employees - with future roles within the company to systematic prepare them for a future role
Questions that check for understanding or test for consensus


3. Three conditions that warrant multi-rater feedback
Threat - problem - solution - habit
A group of people who share a common interest - and are willing to share the experiences of their common interest.
Something that disrupts the flow of information between source and receiver
Weak manager judgments or experience levels - identified talent shortages - organization culture suports structured programs


4. List seven things that cannot be copyrighted
Enabling objectives
Ideas - processes - procedures - methods of operation - concepts - principles - and discoveries
Silence
Solution Selection


5. List six categories of HPI solutions
Harless' front-end analysis model
Language - speech - environmental - and psychological
Structure and processes - resources - information - knowledge and skills - motives - and wellness.
A description or design specification for how information should be treated and organized.


6. The fourth component of the ASTD HPI model
Icebreakers do not have to relate to the session materials. Opening exercise introduces the session materials being taught.
The extent to which an instrument represents the program's content
Solution Selection
No area is overlooked - forces to be used are known - there is time to develop other strategies if the analysis reveals the need


7. The five stages of D. E. Super's developmental framework
A variable in whole number or distinct units (opposed to continuous)
Growth - exploratory - establishment - maintenance - decline
Indicate whether response was correct - explain an incorrect response or clarify a correct response - give instructions on how to proceed
Psychomotor skills


8. Four benefits of web-based training
Relevance - inquiry - freedom - connectedness - reception - empowerment - play
Meta-evaluation
Change is a process not an event. Change management is the process of directing change at each level of an organization.
Cost-effectiveness - accessibility and application - learner access - and self-direction


9. Describe noise - in communication theory
Something that disrupts the flow of information between source and receiver
Silence
DMAIC methodology - IPO model - flowcharting - evaluation models
Preparation


10. Four tasks typically done in the job analysis
Technology - new products - shareholders - financial conditions - system challenges - process challenges - policies
Bloom's taxonomy - six sigma - Kepner-Tregoe
Create new hire training - develop behavior-based interview questions - write performance objectives - prepare employees for career progression
Numbers or variables used to rank order a system


11. VR
Central tendency
Information - feedback
Pareto analysis
Virtual Reality. Computer-based technology that gives the user a realistic - 3-D - interactive experience that engages as many senses as possible.


12. Cordinal data
Return-on-investment ( (Benefits - Costs) / Costs) * 100
Websites where users post questions - thoughts and observations - and can reply to other users postings of the same
Learning
Numbers or variables used to rank order a system


13. Two theories of motivation for coaching

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14. BE
Breakeven ( ( Program Costs / Investment ) / ( Benefits / Cash Inflow) )
Brainstorming - case studies - and role plays
External/organizational scans - identify business needs - identify change initiatives - collect data - analyze data - report on the data - design the change initiative
Chaos is simple systems generating complicated behavior. Complexity is complicated systems generating simple behavior.


15. The type of question - often starting with 'what if ...' - that is used to get learners to thinking freely
Sequence
Learning Management System. Software that automates administration - tracking - and reporting of learning events (ILT and online).
Hypothetical
To improve performance by systematically developing human expertise through organizational development and training


16. What is the best thing to do first when a client wants a designer to develop a training to improve declining business process
Formative evaluation
Defining objectives - identifying necessary data - selecting data collection methods - collecting data - analyzing and confirming data - and reporting on the data
Perform a front-end analysis
Adult learning theories - instructional design techniques


17. The ability of the same measurement to produce consistent results over time
Reliability
A collection of code containing instructions for a computer to perform a specific action
Behavior
Functional context


18. The three foundations of action learning

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19. The three levels of problems in systems thinking
Formulation - Development - Implementation - Evaluation
Visual - Auditory - and Kinestethic
Validity
Structures - patterns - events


20. Five mistakes managers can make to negatively impact employee motivation
The extent to which an instrument represents the program's content
Language - speech - environmental - and psychological
Misplacing ownership - misaligning incentives - saving recognition - playing favorites - misspeaking praise
Learner-centered - content-centered


21. A computer application that is linked directly to another application to train or guide workers through a task
Language - speech - environmental - and psychological
Electronic performance support system (EPSS)
Current organization climate - available resources
A visual tools used to systematically describe actions/behaviors in a sequential flow - including all the steps and tasks for that process flow.


22. The analysis that serves as a reality check to identify a project's limiting factors
Constraints analysis
Do not discriminate in any aspect of employment based on disabilities - with reasonable accommodations such as interpreters - reading aids - instructional material modifications - etc.
Websites where users post questions - thoughts and observations - and can reply to other users postings of the same
Economic - social - political and legislative - workforce - technological - and competitive.


23. The fifth component of the ASTD HPI model
Functional context
Managers are responsible for their own development - executives are responsible for the development of their subordinates - the organization is responsible for providing growth opportunities
Passive - active - empathetic - listening for knowledge - listening for clarification
Solution Implementation


24. Three criteria for formative evaluation
Silence
Identify business goals - clarify those goals - determine specificity and measurability of the goals.
Seels and Glasgow instructional systems design model
Understandable - accurate - functional


25. The three parts of the problem-solving model
Threat - problem - solution - habit
A variable whose quantification can be broken down into very small units - often called analog (opposed to discrete)
Diagnose the problem - generate alternative actions/behaviors - identify consequences for those actions/behaviors
The expected range of a measurement


26. Independent
Knowledge - skills
A variable the influences the dependent variable
Asynchronous
Silence


27. The three building blocks of knowledge management
Data - Information - Knowledge
Scaling and integrity
Threat - problem - solution - habit
The process that connects information - education - expertise - and practical application of people in an organization for the purposes of sharing and access.


28. The second component of the ASTD HPI model
DMAIC methodology - IPO model - flowcharting - evaluation models
Identify organizational values - development mission - develop vision - develop value statements
Performance Analysis
Room size or number of participants is too large - when trainer wants to be more formal - when trainer has illegible handwriting - when the trainer presents the same program regularly.


29. RFP
Request for proposal. A communication from an organization to potential vendors that defines the organizations needs and how to respond to those needs.
Reaction
Productivity Environmental Preference Survey (PEPS) - Canfield Learning Style Inventory - and Learning Style Questionnaire
An effective - structured way that captures people's learning from an experience.


30. Knowledge
Cause Analysis
Extroversion/Introversion - Sensing/Intuition - Thinking/Feeling - Judgment/Perception
Information that combined with understanding enables understanding
Relevance - inquiry - freedom - connectedness - reception - empowerment - play


31. Three tools for determining learner preferences
Information - feedback
Review strategies - measure performance - take correction action
Split-half
Productivity Environmental Preference Survey (PEPS) - Canfield Learning Style Inventory - and Learning Style Questionnaire


32. The four parts of the International Federation's (ICF) ethical standards
Problem - action learning group - emphasis on careful questioning and listening - resolution to take action - commitment to learning - group facilitator/learning coach
Cognitive
Ishikawa - fishbone
Philosophy of coaching - definition of coaching - standards of ethical coaching conduct - pledge of coaching ethics


33. The technique - developed by Georgi Lazanov - that uses the instructional application of stimulating the body and mind at peak efficiency to develop super-learning capabilities
Benjamin Bloom
Suggestopedia
Structures - patterns - events
Cognitivism


34. The five criteria to measure performance after coaching
External/organizational scans - identify business needs - identify change initiatives - collect data - analyze data - report on the data - design the change initiative
Learning Management System (LMS)
Speed - quantity - quality/accuracy - thoroughness - timeliness
Measures of quantity or numbers


35. List 10 types of root causes

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36. Five conflict responses
Competing - accommodating - avoiding - collaborating - and compromising.
Reaction
Seels and Glasgow instructional systems design model
Speed - quantity - quality/accuracy - thoroughness - timeliness


37. Content validity

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38. The instrument where participants rate two contrasting ideas or words by circling points on a line
The selection of measurement points which can have a large impact on the research's ability to be generalized
Virtual Reality. Computer-based technology that gives the user a realistic - 3-D - interactive experience that engages as many senses as possible.
Semantic differential
Two-aix matrixes - flowcharts - dichotomy - graphic models


39. Four steps to prepare for training delivery
Gain understanding or learning objectives - learn the materials - practice the delivery - prepare questions to stimulate learning.
Numbers or variables used to classify a system
A description or design specification for how information should be treated and organized.
Balanced scorecard


40. Two types of personality inventory instruments
The selection of measurement points which can have a large impact on the research's ability to be generalized
Seels and Glasgow instructional systems design model
Myer-Briggs Type Indicator (MBTI) - DiSC personality profile
Identify performance gaps - gains commitment to learning - constructs practice to close gaps - drives application and reflection to improve competence


41. The tasks involved in the implementation phase of strategic development
Lack of knowledge or skills - lack of physical resources - process problems - lack of information - lack of leadership - lack of information on consequences - lack of motivation - inadequate feedback - inadequate incentives - performer's lack of capa
The outcome that depends on the independent variable and covariates
Establish short-term objectives - create an action plan to achieve short-term objectives - allocate resources to the objectives - motivate employees to reach the objectives
Upper-left cerebral - lower-left limbic - upper-right cerebral - and lower-right limbic


42. The term for the relationship of people's positions in space
Knowledge in one's personal memory - includes judgment - insights - experience - know-how - personal beliefs - and personal values.
Behavior
Groupthink
Proxemics


43. The three levels that - when in harmony - work to optimal performance in the Rummler and Brache's model
Maslow's hierarchy
Organization - process - and job/performer.
Virtual Reality. Computer-based technology that gives the user a realistic - 3-D - interactive experience that engages as many senses as possible.
Entertainment - interaction - control - usability - and customization


44. The learning domain that focuses on the skills and knowledge relating to an activity such as changing a car's oil
Matching current - usually high-potential employees - with future roles within the company to systematic prepare them for a future role
Self-study guides - job aids - instructor-led materials - technology-delivered training deliverables - assessments
Form - storm - norm - perform - and adjourn.
Cognitive


45. The technique that should account for 50% of the preparation for a presentation
Rehersal
Proxemics
Data - Information - Knowledge
Cause Analysis


46. Contrast synchronous to asynchronous e-learning
Synchrononous occurs at a given time with a live instructor. Asynchronous is self-paced and available at any time.
Rapid instructional design (RID)
Identify performance gaps - gains commitment to learning - constructs practice to close gaps - drives application and reflection to improve competence
Learning Management System. Software that automates administration - tracking - and reporting of learning events (ILT and online).


47. Four characteristics of effective openers

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48. Describe a message board
Websites where users post questions - thoughts and observations - and can reply to other users postings of the same
A collection of code containing instructions for a computer to perform a specific action
Accelerated Learning
Convergers - divergers - assimilators - and accommodators


49. List David Kolk's four learning styles
Determine business impact - improve the design of the learning experience - determine the content's adequacy
Convergers - divergers - assimilators - and accommodators
Create safe haven for learning - create a comfortable environment - encourage participation - facilitate more than lecture.
The most frequently occurring value


50. The technique trainers should use when they want to use the revelation technique
Presentation software
Characteristics of adults as learners (CAL) conceptual framework
Data from archival records - existing records - report - and data
Personal space