Certified Professional In Learning And Performance Cplp

Instructions:

• Answer 50 questions in 15 minutes.
• If you are not ready to take this test, you can study here.
• Match each statement with the correct term.
• Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. The technique that should account for 50% of the preparation for a presentation
Rehersal
DMAIC methodology - IPO model - flowcharting - evaluation models
Questions that stimulate discussion
The world is created in conversation


2. Dichotomous
Initiating - planning - executing - controlling - closing
Learning organizations - systems thinking
Results
A variable that can have one of two possible values.


3. The steps in the outsourcing process
Computer-based training. Any learning event that uses computers as the primary distributions method.
Determining needs - defining scope and budget - creating and sending the RFP - evaluating proposals and selecting vendors - notifying the vendor and negotiating the contract - implementing the project - monitoring the project - completing and evaluat
Interview - survey/questionnaire - observation - focus group - work diary/work log
Honesty - fairness - lawfulness - compassion - respect - loyalty - dependability


4. Three basic management styles
Structure and processes - resources - information - knowledge and skills - motives - and wellness.
Dictatorship - anarchy - democracy
Numbers or variables used to rank order a system
Management - performance


5. Four variables that effect how members of a culture think and express themselves
Social contexting - contexting - authority - and concept of time
Slides
Create new hire training - develop behavior-based interview questions - write performance objectives - prepare employees for career progression
Chat rooms are essentially synchronous (real-time) message boards.


6. The three major tasks of analyzing data
Discovery - Dream - Design - and Destiny
Sorting - tabulating - and comparing raw to summarized data
Awareness - modeling - targeted interventions - desensitization - training
Eager to succeed - open to support - interested in different tactics/methods and trying those out - learning oriented


7. The three foundations of action learning

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8. The core belief of appreciative inquiry theory
Personal space
Electronic Performance Support System. Software that provides just-in-time help - guidance - coaching - or assistance to improve job performance.
The world is created in conversation
Speed - quantity - quality/accuracy - thoroughness - timeliness


9. Training that related to actual job circumstances
Evaluation
Functional context
Design
Balanced scorecard


10. Covariates
Measures looking at opinions - behaviors - and attributes
Robert Mager
Mentoring is longer term - and mentors do not have responsibility for participants improvement.
The multiple dependent variables in a study with multiple independent variables


11. Two examples of performance support systems
Long-term process for performance improvement based on 1-on-1 interactions where mentee retains the responsibility for improvement
Rote skills - and prerequisite material
Thinking about the whole organization - rather than individuals - and looking primarily at processes
Job aids - and EPSS


12. Two influences of great effect on employee motivation
Brainstorming - case studies - and role plays
Management - performance
A measure of the variability of scores from the mean
Threat - problem - solution - habit


13. The first component of the ASTD HPI model
No area is overlooked - forces to be used are known - there is time to develop other strategies if the analysis reveals the need
The process that enables organizations to create short reference materials with relevant information by reducing information into codified - categorized - and reusable content.
Pedagogy
Business Analysis


14. Sampling

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15. Steps of managing a change project
The multiple dependent variables in a study with multiple independent variables
Initiating - planning - executing - controlling - closing
Information that combined with understanding enables understanding
Analytical - amiable - drivers - expressive


16. What is the primary reason for 360-degree feedback
To aid in career planning
Gain understanding or learning objectives - learn the materials - practice the delivery - prepare questions to stimulate learning.
HPI uses a results-based - systematic approach - HPI focuses on accomplishments before behavior - Organizations are systems.
Interviews


17. Mean
Measures looking at opinions - behaviors - and attributes
problem - establish action plan - clarify values - identify alternatives - discover probable outcomes - eliminate alternatives systematically - start action
The sum of the numbers divided by the total number of values
Learning Management System (LMS)


18. Data
Questionnaires - follow-up interviews - observation checklists
Gain understanding or learning objectives - learn the materials - practice the delivery - prepare questions to stimulate learning.
Raw and non-contextual - and can exist in forms usable or not
Benjamin Bloom


19. The popularizer of the multiple intelligences theory
Preparation
Virtual Reality. Computer-based technology that gives the user a realistic - 3-D - interactive experience that engages as many senses as possible.
Howard Gardner
To aid in career planning


20. Double-loop learning
Cause Analysis
Evaluation
Focused on fundamental changes to thinking patterns and behaviors
DMAIC methodology - IPO model - flowcharting - evaluation models


21. The technique that allows a WLP professional to present material in a professional manner - and keep a class focused on the correct topic
A variable in whole number or distinct units (opposed to continuous)
An unknown or uncontrolled variable that produces an effect
Preparation
Computer-based training. Any learning event that uses computers as the primary distributions method.


22. Standard deviation
A variable the influences the dependent variable
A measure of the variability of scores from the mean
Virtual Reality. Computer-based technology that gives the user a realistic - 3-D - interactive experience that engages as many senses as possible.
Brainstorming - case studies - and role plays


23. BE
Breakeven ( ( Program Costs / Investment ) / ( Benefits / Cash Inflow) )
A collection of code containing instructions for a computer to perform a specific action
Computer-based training. Any learning event that uses computers as the primary distributions method.
Data from archival records - existing records - report - and data


24. Two theories of motivation for coaching

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25. Types of synthesis models
Structure and processes - resources - information - knowledge and skills - motives - and wellness.
Learning technologies
Communication - client motivation - self-management - technical skills
Two-aix matrixes - flowcharts - dichotomy - graphic models


26. Levels of listening
Myer-Briggs Type Indicator (MBTI) - DiSC personality profile
Passive - active - empathetic - listening for knowledge - listening for clarification
Synchrononous occurs at a given time with a live instructor. Asynchronous is self-paced and available at any time.
External coaching - internal coaching


27. Process Map
A visual tools used to systematically describe actions/behaviors in a sequential flow - including all the steps and tasks for that process flow.
Kurt Lewin's forcefield analysis
Identify organizational values - development mission - develop vision - develop value statements
Honesty - fairness - lawfulness - compassion - respect - loyalty - dependability


28. scripting
The world is created in conversation
Rapid instructional design (RID)
Icebreakers do not have to relate to the session materials. Opening exercise introduces the session materials being taught.
A collection of code containing instructions for a computer to perform a specific action


29. The four most important skills for a coach
Communication - client motivation - self-management - technical skills
Silence
The sum of the numbers divided by the total number of values
The whole is more than the sum of the parts - patterns are everywhere in the system - cause and effect is never simple - history does and does not repeat itself - change come from chaos - the future can and cannot be predicted


30. The tasks involved in the formulation phase of strategic development
Identify organizational values - development mission - develop vision - develop value statements
Separation of place - time - or both among learners - instructors - and learning resources; Interactions are conducted through one or mode media.
Structures - patterns - events
The selection of measurement points which can have a large impact on the research's ability to be generalized


31. The processes performance management is primarily concerned with
Developing employees - motivating employees - deploying employees - aligning people to process to increase performance
Create safe haven for learning - create a comfortable environment - encourage participation - facilitate more than lecture.
Cause Analysis
Simulations


32. The difference between an icebreaker and an opening exercise
Surveys
Icebreakers do not have to relate to the session materials. Opening exercise introduces the session materials being taught.
Pilot tests - technical reviews - production reviews
Self-study guides - job aids - instructor-led materials - technology-delivered training deliverables - assessments


33. Information Chunking
Reaction
Inputs - outputs - process controls - and resources.
Cross-functional - cross-country/international
The process that enables organizations to create short reference materials with relevant information by reducing information into codified - categorized - and reusable content.


34. The seven steps in Krumboltz's DECIDES model
problem - establish action plan - clarify values - identify alternatives - discover probable outcomes - eliminate alternatives systematically - start action
Groupthink
Raw and non-contextual - and can exist in forms usable or not
Technology - new products - shareholders - financial conditions - system challenges - process challenges - policies


35. Describe noise - in communication theory
Capture attention - reveal trainer's style - raise participant's comfort level - introduce the topic of the presentation.
Something that disrupts the flow of information between source and receiver
Opener - bridge - main body - and close
Productivity Environmental Preference Survey (PEPS) - Canfield Learning Style Inventory - and Learning Style Questionnaire


36. Four stages of accelerated learning

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37. The way of learning that stresses experience and reflection - and uses an inductive learning process that takes a learner through five stages: experiencing - publishing - processing - generalizing - and applying
Experiential learning
A group of people who share a common interest - and are willing to share the experiences of their common interest.
Feedback
Time and resource intensive - undue influence of vocal member(s) - difficult to facilitate with a single facilitator to encourage participation and take notes


38. The two management practices similar to complexity theory
An unknown or uncontrolled variable that produces an effect
Upper-left cerebral - lower-left limbic - upper-right cerebral - and lower-right limbic
Learning organizations - systems thinking
Eager to succeed - open to support - interested in different tactics/methods and trying those out - learning oriented


39. Closed questions
Questions that check for understanding or test for consensus
The minimum time schedule for completing all the tasks in a project with several overlapping or dependent tasks.
Data from archival records - existing records - report - and data
Feedback


40. The method used to identify all duties - responsibilities - and tasks that make up a single job function or role
Multiple intelligences theory
Something that disrupts the flow of information between source and receiver
Email - whiteboard - bulletin boards - chat rooms - online presentation tools - WIKIs - Blogs - forums - social sites
Job analysis


41. The theory that describes a person starting at age 18 - moving from career exploration to a series of events including educational specialization that leads to a career path and a final career commitment

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42. Things a forcefield analysis ensures
Bloom's taxonomy - six sigma - Kepner-Tregoe
Pilot tests - technical reviews - production reviews
Virtual Reality. Computer-based technology that gives the user a realistic - 3-D - interactive experience that engages as many senses as possible.
No area is overlooked - forces to be used are known - there is time to develop other strategies if the analysis reveals the need


43. The four Cs of change
Competing - accommodating - avoiding - collaborating - and compromising.
Behavior
Create a vision - communicate the plan - connect the people - congratulate success
Maslow's hierarchy - McGregor's Theory X and Y of management


44. The HPI tool that uses the 80/20 rule
Theatre style
Pareto analysis
When the cause of the problem is a lack of knowledge or skills
Audience - behavior - condition - and degree


45. The system that uses knowledge - skills - and attitudes (KSAs) to describe three types of learning

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46. The e-Learning techniques allows learners to personally assess what can be learned - the value of the content - and the difficulty of the content
The sum of the numbers divided by the total number of values
Navigation
Establish short-term objectives - create an action plan to achieve short-term objectives - allocate resources to the objectives - motivate employees to reach the objectives
Facilitators establish the initial mood or climate of the class experience - and clarify the purpose of individuals as well as the general purposes of the group


47. Three tasks for knowledge mapping
Formulation - Development - Implementation - Evaluation
Information - resources - incentives/consequences - knowledge and skills - capacity - and motivation.
Technical competence - people skills - conceptual skills - results - taste - judgment - character
Documentation audit - information system survey - identification of external information sources


48. Three examples of active training techniques
Learning organizations - systems thinking
Preparation
Balanced scorecard
Brainstorming - case studies - and role plays


49. Four personal social styles per Harvey Robbins
Analytical - amiable - drivers - expressive
Hard data
Measures looking at opinions - behaviors - and attributes
Preparation


50. The reliability test where one test is split into two shorter ones - by randomly assigning test items to one half or the other
Identify organizational values - development mission - develop vision - develop value statements
Philosophy of coaching - definition of coaching - standards of ethical coaching conduct - pledge of coaching ethics
Focused on fundamental shifts in how people view themselves - and intentional alterations of beliefs and values about the world and themselves
Split-half