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Certified Professional In Learning And Performance Cplp

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. The four most important skills for a coach
Communication - client motivation - self-management - technical skills
Image oriented - interactive - immediate - and intimate.
Psychomotor skills
Growth - exploratory - establishment - maintenance - decline

2. The linear scale use to rate statements and attitudes
Experiencing - publishing - processing - generalizing - and applying
Rote skills
Likert scale
Socratic questioning

3. The seven characteristics of good dialog
Relevance - inquiry - freedom - connectedness - reception - empowerment - play
Brainstorming - case studies - and role plays
Matching current - usually high-potential employees - with future roles within the company to systematic prepare them for a future role
Ideas - processes - procedures - methods of operation - concepts - principles - and discoveries

4. Three advantages of interviews as a data gathering technique
Rich data - comparable data across interviews with proper construction of interview protocol - and adds depth to quantative methods
Documentation audit - information system survey - identification of external information sources
Solution Implementation
Pareto analysis

5. Things a forcefield analysis ensures
Indicate whether response was correct - explain an incorrect response or clarify a correct response - give instructions on how to proceed
Learning technologies
No area is overlooked - forces to be used are known - there is time to develop other strategies if the analysis reveals the need
Dictatorship - anarchy - democracy

6. Confounding
An unknown or uncontrolled variable that produces an effect
The process that connects information - education - expertise - and practical application of people in an organization for the purposes of sharing and access.
A variable that can have one of two possible values.
DMAIC methodology - IPO model - flowcharting - evaluation models

7. Steps in Pfeiffer and Jones' experiential learning cycle
Perform a front-end analysis
Current organization climate - available resources
Experiencing - publishing - processing - generalizing - and applying
Reaction

8. Double-loop learning
Learning
Formulation - Development - Implementation - Evaluation
Self-contained chunk of instructional material
Focused on fundamental changes to thinking patterns and behaviors

9. The theory that describes how intelligences reflect how people prefer to process information
Questionnaires - follow-up interviews - observation checklists
The outcome that depends on the independent variable and covariates
Two-aix matrixes - flowcharts - dichotomy - graphic models
Multiple intelligences theory

10. Information Architecture
Documentation audit - information system survey - identification of external information sources
Behavior
Review strategies - measure performance - take correction action
A description or design specification for how information should be treated and organized.

11. The second component of the ASTD HPI model
Written tests - oral Q&A - performance tests - role plays
Performance Analysis
Ginzberg's theory
Technical competence - people skills - conceptual skills - results - taste - judgment - character

12. The components of the action learning formula
problem - establish action plan - clarify values - identify alternatives - discover probable outcomes - eliminate alternatives systematically - start action
Design
Electronic Performance Support System. Software that provides just-in-time help - guidance - coaching - or assistance to improve job performance.
L = P + Q + R. Learning - Programmed instruction - Questioning - Reflection

13. Four stages of transition through M&As
Defining objectives - identifying necessary data - selecting data collection methods - collecting data - analyzing and confirming data - and reporting on the data
Disengagement - disidentification - disorientation - and disenchantment.
Rote skills
Behavorism

14. Describe a chat room
Chat rooms are essentially synchronous (real-time) message boards.
Suggestopedia
The minimum time schedule for completing all the tasks in a project with several overlapping or dependent tasks.
Socratic questioning

15. A computer application that is linked directly to another application to train or guide workers through a task
Electronic performance support system (EPSS)
External/organizational scans - identify business needs - identify change initiatives - collect data - analyze data - report on the data - design the change initiative
Socratic questioning
Howard Gardner

16. The process of giving advice or information from one person to another about the usefulness of an event - process or action
Hard data
Feedback
Initiating - planning - executing - controlling - closing
Rapid instructional design (RID)

17. List seven things that cannot be copyrighted
Facilitation is used to involve participants - and to help them learn from one another.
Monetary impact/ROI
Ideas - processes - procedures - methods of operation - concepts - principles - and discoveries
Breakeven ( ( Program Costs / Investment ) / ( Benefits / Cash Inflow) )

18. The purpose of strategic planning

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19. succession planning
Matching current - usually high-potential employees - with future roles within the company to systematic prepare them for a future role
Capture attention - help message to be remembered - establish rapport - build credibility - and build team unity.
Structures - patterns - events
Cognitivism

20. Describe a message board
The multiple dependent variables in a study with multiple independent variables
Websites where users post questions - thoughts and observations - and can reply to other users postings of the same
Data - Information - Knowledge
Benefit-to-cost ratio (Total Benefit / Total Program Cost)

21. The learning theory that attempts to involve the left and right hemispheres of the brain to make learning more natural
Structures - patterns - events
Separation of place - time - or both among learners - instructors - and learning resources; Interactions are conducted through one or mode media.
Indicate whether response was correct - explain an incorrect response or clarify a correct response - give instructions on how to proceed
Accelerated Learning

22. The five criteria to measure performance after coaching
The multiple dependent variables in a study with multiple independent variables
Speed - quantity - quality/accuracy - thoroughness - timeliness
Measures of quantity or numbers
Growth - exploratory - establishment - maintenance - decline

23. Mode
Opportunity-centered
Lack of knowledge or skills - lack of physical resources - process problems - lack of information - lack of leadership - lack of information on consequences - lack of motivation - inadequate feedback - inadequate incentives - performer's lack of capa
The most frequently occurring value
Rote skills

24. Community of practice
Charts - graphs
Electronic Performance Support System. Software that provides just-in-time help - guidance - coaching - or assistance to improve job performance.
A group of people who share a common interest - and are willing to share the experiences of their common interest.
Questions that stimulate discussion

25. The type of results produced by quantative methods
Audience - behavior - condition - and degree
Hard data
Economic - social - political and legislative - workforce - technological - and competitive.
Structure and processes - resources - information - knowledge and skills - motives - and wellness.

26. Independent
Separation of place - time - or both among learners - instructors - and learning resources; Interactions are conducted through one or mode media.
Reality - feasibility - authority - and learning opportunities
A variable the influences the dependent variable
Engage learner's attention - present materials as input to brain - practice with ideas and skills - review to create new connections and applications

27. The three building blocks of knowledge management
Data - Information - Knowledge
Dictatorship - anarchy - democracy
Benjamin Bloom
Cost or budget - lesson content - learner background and expectations - time available - and facilities/equipment/materials

28. The method where instruction is provided in a self-directed format that is available at all times - even with a facilitator is not online
The extent to which an instrument predicts future results
Asynchronous
Seels and Glasgow instructional systems design model
Matching current - usually high-potential employees - with future roles within the company to systematic prepare them for a future role

29. The five characteristics of every job that influence employee motivation
Interviews
Websites where users post questions - thoughts and observations - and can reply to other users postings of the same
Skill variety - task identity - task significance - autonomy - feedback
Culture - vision - strategy - and structure

30. Examples of courseware
Self-study guides - job aids - instructor-led materials - technology-delivered training deliverables - assessments
Learning Content Management System. Software that packages courses and learning materials for print - CD-ROM - and electronic publication.
Pareto analysis
Learning technologies

31. Knowledge management
Discovery - Dream - Design - and Destiny
Walk towards a participant as they speak
The explicit and systematic management of intellectual capital and organizational knowledge for the purpose of improving organizations and the people in the organizations; as well as - associated processes like creating - gathering - organizing - ret
Organization - process - and job/performer.

32. The difference between an icebreaker and an opening exercise
Experiencing - publishing - processing - generalizing - and applying
Pedagogy
Icebreakers do not have to relate to the session materials. Opening exercise introduces the session materials being taught.
Rote skills

33. The facilitation tool that can create just enough tension to get people thinking
Silence
Chaos is simple systems generating complicated behavior. Complexity is complicated systems generating simple behavior.
Rehersal
The minimum time schedule for completing all the tasks in a project with several overlapping or dependent tasks.

34. The technique trainers should use when they want to use the revelation technique
Information - resources - incentives/consequences - knowledge and skills - capacity - and motivation.
Validity
Presentation software
Determining needs - defining scope and budget - creating and sending the RFP - evaluating proposals and selecting vendors - notifying the vendor and negotiating the contract - implementing the project - monitoring the project - completing and evaluat

35. The reliability test where one test is split into two shorter ones - by randomly assigning test items to one half or the other
Rote skills - and prerequisite material
Split-half
Groupthink
Purpose and character of use (commercial or nonprofit educational use) - nature of the copyrighted work - amount of the work used in relationship to the whole of the work - effect on the market potential for or value of the copyrighted work

36. Two circumstances where e-learning is particularly useful
Extroversion/Introversion - Sensing/Intuition - Thinking/Feeling - Judgment/Perception
Rote skills - and prerequisite material
Self-study guides - job aids - instructor-led materials - technology-delivered training deliverables - assessments
Something that disrupts the flow of information between source and receiver

37. Mean
The sum of the numbers divided by the total number of values
Self-study guides - job aids - instructor-led materials - technology-delivered training deliverables - assessments
Rapid instructional design (RID)
Preparation

38. The use of electronic technologies to deliver information and facilitate the development of skills
Polling questions
Performance Analysis
Balanced scorecard
Learning technologies

39. Qualitative
Measures looking at opinions - behaviors - and attributes
Scaling and integrity
Ideas - processes - procedures - methods of operation - concepts - principles - and discoveries
Learning technologies

40. Level 5 evaluation
Monetary impact/ROI
In statistics - it means probably true
Discovery - Dream - Design - and Destiny
Facilitators establish the initial mood or climate of the class experience - and clarify the purpose of individuals as well as the general purposes of the group

41. Karl Albrecht's progressive psychological phases of change response
Long-term process for performance improvement based on 1-on-1 interactions where mentee retains the responsibility for improvement
Create safe haven for learning - create a comfortable environment - encourage participation - facilitate more than lecture.
When the cause of the problem is a lack of knowledge or skills
Threat - problem - solution - habit

42. Two types of personality inventory instruments
Myer-Briggs Type Indicator (MBTI) - DiSC personality profile
Socratic questioning
Formulation - Development - Implementation - Evaluation
Change Management

43. When a WLP professional - prior to a learning session - plans seating arrangement - arranges refreshments - determines goals and expectations for the class - what are they attempting to affect
Job aids - and EPSS
External and environmental influences
Separation of place - time - or both among learners - instructors - and learning resources; Interactions are conducted through one or mode media.
A variable the influences the dependent variable

44. The instrument where participants rate two contrasting ideas or words by circling points on a line
Semantic differential
Learning style
Focused on fundamental shifts in how people view themselves - and intentional alterations of beliefs and values about the world and themselves
No area is overlooked - forces to be used are known - there is time to develop other strategies if the analysis reveals the need

45. Three basic management styles
Benjamin Bloom
Learning technologies
Agreeing with the client when another response would be better - being judgmental or too rigid - progressing at the wrong pace (too fast/too slow) for the client
Dictatorship - anarchy - democracy

46. The steps in the outsourcing process
Diagnose the problem - generate alternative actions/behaviors - identify consequences for those actions/behaviors
Determining needs - defining scope and budget - creating and sending the RFP - evaluating proposals and selecting vendors - notifying the vendor and negotiating the contract - implementing the project - monitoring the project - completing and evaluat
Numbers or variables used to classify a system
Create a vision - communicate the plan - connect the people - congratulate success

47. Critical Path
Form - storm - norm - perform - and adjourn.
The minimum time schedule for completing all the tasks in a project with several overlapping or dependent tasks.
Split-half
Evaluation

48. The method a trainer can use to encourage a participant to continue speaking
Economic - social - political and legislative - workforce - technological - and competitive.
Conduct a SWOT - establish strategic goals - develop strategies to achieve the strategic goals
Walk towards a participant as they speak
Pedagogy

49. Three conditions that warrant multi-rater feedback
Learning Management System. Software that automates administration - tracking - and reporting of learning events (ILT and online).
Ishikawa - fishbone
Weak manager judgments or experience levels - identified talent shortages - organization culture suports structured programs
Knowledge - skills - desire - environment - and opportunity

50. The seventh component of the ASTD HPI model
Reaction
Change Management
Design
Two-aix matrixes - flowcharts - dichotomy - graphic models