Test your basic knowledge |

Certified Professional In Learning And Performance Cplp

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. The purpose of strategic planning

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183

2. The learning theory that includes activities like behavioral modeling - simulations - role plays - skill drills - and rewards
Business needs - performance needs - learning needs - and learner needs
A measure of the variability of scores from the mean
Behavorism
Virtual Reality. Computer-based technology that gives the user a realistic - 3-D - interactive experience that engages as many senses as possible.

3. The tool instructors can leverage from WBT to immediately determine a group's understanding of the material
Pilot tests - technical reviews - production reviews
Polling questions
Current organization climate - available resources
Monetary impact/ROI

4. The seating arrangement is the least conducive to stimulating group discussion
Theatre style
Technical competence - people skills - conceptual skills - results - taste - judgment - character
Slides
Chat rooms are essentially synchronous (real-time) message boards.

5. Two examples of performance support systems
Written tests - oral Q&A - performance tests - role plays
Focused on learning and using new necessary skills through incremental change
Organization - process - and job/performer.
Job aids - and EPSS

6. CBT
Job aids - and EPSS
Solution Implementation
Form - storm - norm - perform - and adjourn.
Computer-based training. Any learning event that uses computers as the primary distributions method.

7. Dichotomous
A variable that can have one of two possible values.
Functional context
The whole is more than the sum of the parts - patterns are everywhere in the system - cause and effect is never simple - history does and does not repeat itself - change come from chaos - the future can and cannot be predicted
Opportunity-centered

8. Five stages of Tuckman's team-maturing model
Cognitive
Control groups - management estimates - extant data - external studies
The multiple dependent variables in a study with multiple independent variables
Form - storm - norm - perform - and adjourn.

9. The three fundamental principles of HPI
Request for proposal. A communication from an organization to potential vendors that defines the organizations needs and how to respond to those needs.
Semantic differential
HPI uses a results-based - systematic approach - HPI focuses on accomplishments before behavior - Organizations are systems.
Purpose and character of use (commercial or nonprofit educational use) - nature of the copyrighted work - amount of the work used in relationship to the whole of the work - effect on the market potential for or value of the copyrighted work

10. Three drawbacks of classroom training
Two-aix matrixes - flowcharts - dichotomy - graphic models
Facilitation is used to involve participants - and to help them learn from one another.
High cost - scheduling difficulties - and temporary (unless learners have opportunity to practice)
Defining objectives - identifying necessary data - selecting data collection methods - collecting data - analyzing and confirming data - and reporting on the data

11. Three advantages of interviews as a data gathering technique
Brainstorming - case studies - and role plays
Rich data - comparable data across interviews with proper construction of interview protocol - and adds depth to quantative methods
Synchrononous occurs at a given time with a live instructor. Asynchronous is self-paced and available at any time.
Learning style

12. The process where each member of a group makes their opinions conform to the perceived group consensus
Experiencing - publishing - processing - generalizing - and applying
Groupthink
Rote skills
Simulations

13. Five conflict responses
Ginzberg's theory
Knowledge that has been documented - includes books - manuals - training courses - job aids - software rules - databases - etc.
Breakeven ( ( Program Costs / Investment ) / ( Benefits / Cash Inflow) )
Competing - accommodating - avoiding - collaborating - and compromising.

14. Four stages of transition through M&As
Disengagement - disidentification - disorientation - and disenchantment.
The extent to which an instrument represents the program's content
Experiencing - publishing - processing - generalizing - and applying
Create new hire training - develop behavior-based interview questions - write performance objectives - prepare employees for career progression

15. The difference between an icebreaker and an opening exercise
Developing employees - motivating employees - deploying employees - aligning people to process to increase performance
Questions that stimulate discussion
Icebreakers do not have to relate to the session materials. Opening exercise introduces the session materials being taught.
Management - performance

16. Four cases when a trainer should not use a chart pack
Rehersal
The multiple dependent variables in a study with multiple independent variables
Room size or number of participants is too large - when trainer wants to be more formal - when trainer has illegible handwriting - when the trainer presents the same program regularly.
Disengagement - disidentification - disorientation - and disenchantment.

17. learning object
Self-study guides - job aids - instructor-led materials - technology-delivered training deliverables - assessments
Communication - client motivation - self-management - technical skills
Self-contained chunk of instructional material
Data - Information - Knowledge

18. The technique trainers should use when a presentation is formal and should present a professional image
Slides
Solution Selection
Information - resources - incentives/consequences - knowledge and skills - capacity - and motivation.
Chat rooms are essentially synchronous (real-time) message boards.

19. Two types of personality inventory instruments
Long-term process for performance improvement based on 1-on-1 interactions where mentee retains the responsibility for improvement
Managers are responsible for their own development - executives are responsible for the development of their subordinates - the organization is responsible for providing growth opportunities
Myer-Briggs Type Indicator (MBTI) - DiSC personality profile
Performance records - direct observation - supervisor checklists

20. The four Cs of change
Competing - accommodating - avoiding - collaborating - and compromising.
Create a vision - communicate the plan - connect the people - congratulate success
External and environmental influences
Long-term process for performance improvement based on 1-on-1 interactions where mentee retains the responsibility for improvement

21. Five technologies that can be used to connect clients to coaches
A variable the influences the dependent variable
Objectivity - confidentiality
Dictatorship - anarchy - democracy
Phone - VoIP - online meetings - email - specialized software

22. Three learner preferences as defined by the VAK model
Enabling objectives
Discovery - Dream - Design - and Destiny
Low frequency - high complexity - high consequence of error - high probability of change in the future
Visual - Auditory - and Kinestethic

23. The final behavioral outcomes of a specific instructional event
Interview - survey/questionnaire - observation - focus group - work diary/work log
The world is created in conversation
Terminal objectives
Information - resources - incentives/consequences - knowledge and skills - capacity - and motivation.

24. Five ways to use storytelling
Data that has been given context
Rote skills - and prerequisite material
Measures looking at opinions - behaviors - and attributes
Capture attention - help message to be remembered - establish rapport - build credibility - and build team unity.

25. Types of Level 4 instruments
Current organization climate - available resources
Engage learner's attention - present materials as input to brain - practice with ideas and skills - review to create new connections and applications
Performance records - direct observation - supervisor checklists
Structure and processes - resources - information - knowledge and skills - motives - and wellness.

26. The measure that is defined by mean - median - and mode
Return-on-investment ( (Benefits - Costs) / Costs) * 100
Central tendency
Functional context
A variable in whole number or distinct units (opposed to continuous)

27. Qualitative
Reliability
A group of people who share a common interest - and are willing to share the experiences of their common interest.
A visual tools used to systematically describe actions/behaviors in a sequential flow - including all the steps and tasks for that process flow.
Measures looking at opinions - behaviors - and attributes

28. The fifth component of the ASTD HPI model
Solution Implementation
Navigation
Capture attention - help message to be remembered - establish rapport - build credibility - and build team unity.
Benjamin Bloom

29. The five principles of andragogy
A group of people who share a common interest - and are willing to share the experiences of their common interest.
Simulations
Learner self-concept - Learner prior experience - Readiness to learn - Orientation to learning - and Motivation to learn
Accelerated Learning

30. The five criteria to measure performance after coaching
Written tests - oral Q&A - performance tests - role plays
Passive - active - empathetic - listening for knowledge - listening for clarification
External coaching - internal coaching
Speed - quantity - quality/accuracy - thoroughness - timeliness

31. Examples of collaborative software
Email - whiteboard - bulletin boards - chat rooms - online presentation tools - WIKIs - Blogs - forums - social sites
Threat - problem - solution - habit
To aid in career planning
Visual - Auditory - and Kinestethic

32. Dependent
The outcome that depends on the independent variable and covariates
Objectivity - confidentiality
Rote skills - and prerequisite material
Driving forces - restraining forces - current state - desired state

33. Independent
Reaction
A variable the influences the dependent variable
Data - Information - Knowledge
Bloom's Taxonomy

34. Standard deviation
Sequence
Chaos is simple systems generating complicated behavior. Complexity is complicated systems generating simple behavior.
The minimum time schedule for completing all the tasks in a project with several overlapping or dependent tasks.
A measure of the variability of scores from the mean

35. The technique trainers should use when they want to use the revelation technique
Meta-evaluation
The minimum time schedule for completing all the tasks in a project with several overlapping or dependent tasks.
Presentation software
Phone - VoIP - online meetings - email - specialized software

36. The fourth component of the ASTD HPI model
Solution Selection
Objectivity - confidentiality
Driving forces - restraining forces - current state - desired state
Interview - survey/questionnaire - observation - focus group - work diary/work log

37. The type of results produced by quantative methods
Hard data
Extroversion/Introversion - Sensing/Intuition - Thinking/Feeling - Judgment/Perception
Email - whiteboard - bulletin boards - chat rooms - online presentation tools - WIKIs - Blogs - forums - social sites
Multiple intelligences theory

38. Training that related to actual job circumstances
Pareto analysis
Functional context
The explicit and systematic management of intellectual capital and organizational knowledge for the purpose of improving organizations and the people in the organizations; as well as - associated processes like creating - gathering - organizing - ret
Measures looking at opinions - behaviors - and attributes

39. The other names for a cause-and-effect diagram
A description or design specification for how information should be treated and organized.
Ishikawa - fishbone
Observe body language
The minimum time schedule for completing all the tasks in a project with several overlapping or dependent tasks.

40. The seven steps in Krumboltz's DECIDES model
Upper-left cerebral - lower-left limbic - upper-right cerebral - and lower-right limbic
Agreeing with the client when another response would be better - being judgmental or too rigid - progressing at the wrong pace (too fast/too slow) for the client
problem - establish action plan - clarify values - identify alternatives - discover probable outcomes - eliminate alternatives systematically - start action
Competing - accommodating - avoiding - collaborating - and compromising.

41. List 10 types of root causes

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183

42. The two primary tools for the visual display of quantitative data
Program Evaluation Review Technique. A diagramming technique that enables project managers to estimate a range of task durations by estimating optomistic - pessimistic - and likely durations for each task.
Image oriented - interactive - immediate - and intimate.
Knowledge - skills
Charts - graphs

43. The purpose of workforce planning
Communication - client motivation - self-management - technical skills
To improve performance by systematically developing human expertise through organizational development and training
Theatre style
Ishikawa - fishbone

44. The learning theory that attempts to involve the left and right hemispheres of the brain to make learning more natural
Accelerated Learning
Surveys
A variable that can have one of two possible values.
Proxemics

45. The sixth component of the ASTD HPI model
Establish short-term objectives - create an action plan to achieve short-term objectives - allocate resources to the objectives - motivate employees to reach the objectives
Formulation - Development - Implementation - Evaluation
Evaluation
Identify organizational values - development mission - develop vision - develop value statements

46. Sequencing and structure are closely related. What is the order in which skills and information are taught
Numbers or variables used to rank order a system
Sequence
A description or design specification for how information should be treated and organized.
Performance Analysis

47. Mode
Information - resources - incentives/consequences - knowledge and skills - capacity - and motivation.
Sequence
The most frequently occurring value
The mid-point of the distribution - 50% of the values are above/below this value

48. Describe how facilitation differs from training
Behavorism
Thinking about the whole organization - rather than individuals - and looking primarily at processes
Experiencing - publishing - processing - generalizing - and applying
Facilitation is used to involve participants - and to help them learn from one another.

49. Four steps to prepare for training delivery
Chat rooms are essentially synchronous (real-time) message boards.
Honesty - fairness - lawfulness - compassion - respect - loyalty - dependability
Dictatorship - anarchy - democracy
Gain understanding or learning objectives - learn the materials - practice the delivery - prepare questions to stimulate learning.

50. Meta-tag
Cognitive
An HTML tag identifying the context of the contents on a website or knowledge base.
Understandable - accurate - functional
When the cause of the problem is a lack of knowledge or skills