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Certified Professional In Learning And Performance Cplp

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. The analysis that serves as a reality check to identify a project's limiting factors
Defining objectives - identifying necessary data - selecting data collection methods - collecting data - analyzing and confirming data - and reporting on the data
Pedagogy
Harless' front-end analysis model
Constraints analysis

2. Knowledge Mapping
Knowledge that has been documented - includes books - manuals - training courses - job aids - software rules - databases - etc.
The process that connects information - education - expertise - and practical application of people in an organization for the purposes of sharing and access.
Navigation
A description or design specification for how information should be treated and organized.

3. List seven things that cannot be copyrighted
Ideas - processes - procedures - methods of operation - concepts - principles - and discoveries
Learning organizations - systems thinking
A collection of code containing instructions for a computer to perform a specific action
Job analysis

4. The kinds of objectives that support the final behavioral outcomes by breaking them down into more manageable chunks
Groupthink
Feedback
Enabling objectives
Technology - new products - shareholders - financial conditions - system challenges - process challenges - policies

5. The collection of strategies for quickly producing instructional packages
High cost - scheduling difficulties - and temporary (unless learners have opportunity to practice)
Rapid instructional design (RID)
Current organization climate - available resources
External/organizational scans - identify business needs - identify change initiatives - collect data - analyze data - report on the data - design the change initiative

6. The factors that are defined during the performance gap analysis
Driving forces - restraining forces - current state - desired state
Review of objective and key points - review participant benefits - call participants to action - ask participants if they have any questions.
High cost - scheduling difficulties - and temporary (unless learners have opportunity to practice)
Design

7. The HPI tool that uses the 80/20 rule
Information - resources - incentives/consequences - knowledge and skills - capacity - and motivation.
Solution Selection
A variable in whole number or distinct units (opposed to continuous)
Pareto analysis

8. The technique that should account for 50% of the preparation for a presentation
- measure - analyze - improve - control
A collection of code containing instructions for a computer to perform a specific action
Likert scale
Rehersal

9. The HPI tool used to collect current performance - learner analysis - and business needs
Interviews
The whole is more than the sum of the parts - patterns are everywhere in the system - cause and effect is never simple - history does and does not repeat itself - change come from chaos - the future can and cannot be predicted
Passive - active - empathetic - listening for knowledge - listening for clarification
A variable the influences the dependent variable

10. Three criteria for formative evaluation
Time and resource intensive - undue influence of vocal member(s) - difficult to facilitate with a single facilitator to encourage participation and take notes
Change Management
Understandable - accurate - functional
Information that combined with understanding enables understanding

11. The components of the action learning formula
L = P + Q + R. Learning - Programmed instruction - Questioning - Reflection
Learner characteristics like age - educational background - cultural background - learner expectations - and learn motivation to attend
Perform a front-end analysis
Feedback

12. Factors that determine fair use
The process that connects information - education - expertise - and practical application of people in an organization for the purposes of sharing and access.
Purpose and character of use (commercial or nonprofit educational use) - nature of the copyrighted work - amount of the work used in relationship to the whole of the work - effect on the market potential for or value of the copyrighted work
Terminal objectives
The selection of measurement points which can have a large impact on the research's ability to be generalized

13. Four benefits of web-based training
Cost-effectiveness - accessibility and application - learner access - and self-direction
Bloom's Taxonomy
Presentation software
Discovery - Dream - Design - and Destiny

14. Two characteristics for any coaching program to succeed
External and environmental influences
The selection of measurement points which can have a large impact on the research's ability to be generalized
Robert Mager
Objectivity - confidentiality

15. The two criteria that learners must demonstrate before leaving performance-based training (PBT)
Social contexting - contexting - authority - and concept of time
Suggestopedia
Reliability
Knowledge - skills

16. The framework developed by Patricia Cross to describe some differences between adult and child learners
Organization - process - and job/performer.
Hypothetical
Focused on learning and using new necessary skills through incremental change
Characteristics of adults as learners (CAL) conceptual framework

17. The three competency elements that constitute most jobs
Managerial/administrative - supervisory - functional
Performance Analysis
Business needs - performance needs - learning needs - and learner needs
Psychomotor skills

18. Information Architecture
Scaling and integrity
A description or design specification for how information should be treated and organized.
Breakeven ( ( Program Costs / Investment ) / ( Benefits / Cash Inflow) )
Howard Gardner

19. The analysis that identifies forces that maintain the status quo - and the approaches to allow change

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20. Steps in Pfeiffer and Jones' experiential learning cycle
Mentoring is longer term - and mentors do not have responsibility for participants improvement.
Experiencing - publishing - processing - generalizing - and applying
Lack of knowledge or skills - lack of physical resources - process problems - lack of information - lack of leadership - lack of information on consequences - lack of motivation - inadequate feedback - inadequate incentives - performer's lack of capa
Focused on fundamental shifts in how people view themselves - and intentional alterations of beliefs and values about the world and themselves

21. The four parts of the International Federation's (ICF) ethical standards
Action plans - interviews - questionnaires - focus groups - performance contracts
Terminal objectives
Learner-centered - content-centered
Philosophy of coaching - definition of coaching - standards of ethical coaching conduct - pledge of coaching ethics

22. Closed questions
Icebreakers do not have to relate to the session materials. Opening exercise introduces the session materials being taught.
Reliability
Questions that check for understanding or test for consensus
Computer-based training. Any learning event that uses computers as the primary distributions method.

23. Knowledge management
In statistics - it means probably true
Do not discriminate in any aspect of employment based on disabilities - with reasonable accommodations such as interpreters - reading aids - instructional material modifications - etc.
The explicit and systematic management of intellectual capital and organizational knowledge for the purpose of improving organizations and the people in the organizations; as well as - associated processes like creating - gathering - organizing - ret
Form - storm - norm - perform - and adjourn.

24. Information
Evaluation
Data that has been given context
Semantic differential
Communication - client motivation - self-management - technical skills

25. Four characteristics of effective openers

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26. Four tasks typically done in the job analysis
Create new hire training - develop behavior-based interview questions - write performance objectives - prepare employees for career progression
Rich data - comparable data across interviews with proper construction of interview protocol - and adds depth to quantative methods
A variable the influences the dependent variable
Cost-effectiveness - accessibility and application - learner access - and self-direction

27. BCR
Knowledge - skills - desire - environment - and opportunity
An unknown or uncontrolled variable that produces an effect
Benefit-to-cost ratio (Total Benefit / Total Program Cost)
Andragogy - time pressures - goal orientation - previous knowledge and experience - relevent content - levels of motivation - and different learning styles

28. The four dimensions of personality per the Myers-Briggs Type Indicator
Ideas - processes - procedures - methods of operation - concepts - principles - and discoveries
Rehersal
Extroversion/Introversion - Sensing/Intuition - Thinking/Feeling - Judgment/Perception
External and environmental influences

29. Four common mistakes HPI professionals make in selecting - designing - and implementing interventions
Failure to partner - failure to consider culture - failure to manage change - and failure to adapt to the client.
Chat rooms are essentially synchronous (real-time) message boards.
Email - whiteboard - bulletin boards - chat rooms - online presentation tools - WIKIs - Blogs - forums - social sites
Bloom's taxonomy - six sigma - Kepner-Tregoe

30. Triple-loop learning
Focused on fundamental shifts in how people view themselves - and intentional alterations of beliefs and values about the world and themselves
A variable in whole number or distinct units (opposed to continuous)
Sorting - tabulating - and comparing raw to summarized data
Knowledge in one's personal memory - includes judgment - insights - experience - know-how - personal beliefs - and personal values.

31. The two management practices similar to complexity theory
Learning organizations - systems thinking
Focused on fundamental shifts in how people view themselves - and intentional alterations of beliefs and values about the world and themselves
Feedback
Disengagement - disidentification - disorientation - and disenchantment.

32. The seven attributes essential for leadership per Warren Bennis
Facilitators establish the initial mood or climate of the class experience - and clarify the purpose of individuals as well as the general purposes of the group
Technical competence - people skills - conceptual skills - results - taste - judgment - character
Virtual Reality. Computer-based technology that gives the user a realistic - 3-D - interactive experience that engages as many senses as possible.
Speed - quantity - quality/accuracy - thoroughness - timeliness

33. Steps of managing a change project
Suggestopedia
problem - establish action plan - clarify values - identify alternatives - discover probable outcomes - eliminate alternatives systematically - start action
A variable whose quantification can be broken down into very small units - often called analog (opposed to discrete)
Initiating - planning - executing - controlling - closing

34. The three tasks of business analysis
Numbers or variables used to classify a system
Learning Management System. Software that automates administration - tracking - and reporting of learning events (ILT and online).
Theatre style
Identify business goals - clarify those goals - determine specificity and measurability of the goals.

35. The tell approach to learning - based on the theory that learning occurs through exposure to logically presented information - usually involving lecture
Cognitivism
Driving forces - restraining forces - current state - desired state
To systematically plan an organization's future
Passive - active - empathetic - listening for knowledge - listening for clarification

36. Covariates
Create new hire training - develop behavior-based interview questions - write performance objectives - prepare employees for career progression
Driving forces - restraining forces - current state - desired state
A description or design specification for how information should be treated and organized.
The multiple dependent variables in a study with multiple independent variables

37. Information Chunking
The process that enables organizations to create short reference materials with relevant information by reducing information into codified - categorized - and reusable content.
Maslow's hierarchy - McGregor's Theory X and Y of management
Request for proposal. A communication from an organization to potential vendors that defines the organizations needs and how to respond to those needs.
The extent to which an instrument predicts future results

38. EPSS
The mid-point of the distribution - 50% of the values are above/below this value
Asynchronous
Electronic Performance Support System. Software that provides just-in-time help - guidance - coaching - or assistance to improve job performance.
To systematically plan an organization's future

39. The criteria for determining if a project is appropriate for action learning
Reality - feasibility - authority - and learning opportunities
Computer-based training. Any learning event that uses computers as the primary distributions method.
Managerial/administrative - supervisory - functional
Relevance - inquiry - freedom - connectedness - reception - empowerment - play

40. Types of Level 3 instruments
Preparation
Andragogy - time pressures - goal orientation - previous knowledge and experience - relevent content - levels of motivation - and different learning styles
Eager to succeed - open to support - interested in different tactics/methods and trying those out - learning oriented
Action plans - interviews - questionnaires - focus groups - performance contracts

41. Nominal data
Likert scale
A collection of code containing instructions for a computer to perform a specific action
Numbers or variables used to classify a system
Documentation audit - information system survey - identification of external information sources

42. What is the primary reason for 360-degree feedback
Structure
To aid in career planning
Websites where users post questions - thoughts and observations - and can reply to other users postings of the same
Seels and Glasgow instructional systems design model

43. Things feedback to a learner that answered a question should do
Data - Information - Knowledge
Understandable - accurate - functional
Interviews
Indicate whether response was correct - explain an incorrect response or clarify a correct response - give instructions on how to proceed

44. When a WLP professional - prior to a learning session - plans seating arrangement - arranges refreshments - determines goals and expectations for the class - what are they attempting to affect
Inputs - outputs - process controls - and resources.
Semantic differential
Dictatorship - anarchy - democracy
External and environmental influences

45. Meta-tag
An HTML tag identifying the context of the contents on a website or knowledge base.
Managerial/administrative - supervisory - functional
Adult learning theories - instructional design techniques
Room size or number of participants is too large - when trainer wants to be more formal - when trainer has illegible handwriting - when the trainer presents the same program regularly.

46. The learning theory that attempts to involve the left and right hemispheres of the brain to make learning more natural
Observe body language
Accelerated Learning
The expected range of a measurement
Form - storm - norm - perform - and adjourn.

47. The tasks involved in the evaluation phase of strategic development
An HTML tag identifying the context of the contents on a website or knowledge base.
Opener - bridge - main body - and close
Review strategies - measure performance - take correction action
Polling questions

48. The tasks involved in the development phase of strategic development
Interview - survey/questionnaire - observation - focus group - work diary/work log
Kurt Lewin's forcefield analysis
Conduct a SWOT - establish strategic goals - develop strategies to achieve the strategic goals
Program Evaluation Review Technique. A diagramming technique that enables project managers to estimate a range of task durations by estimating optomistic - pessimistic - and likely durations for each task.

49. Community of practice
A group of people who share a common interest - and are willing to share the experiences of their common interest.
Productivity Environmental Preference Survey (PEPS) - Canfield Learning Style Inventory - and Learning Style Questionnaire
Extroversion/Introversion - Sensing/Intuition - Thinking/Feeling - Judgment/Perception
Howard Gardner

50. The four components of a learning objective
Audience - Behavior - Condition - and Degree
Behavior
Self-study guides - job aids - instructor-led materials - technology-delivered training deliverables - assessments
Managerial/administrative - supervisory - functional