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Test your basic knowledge |
Certified Professional In Learning And Performance Cplp
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Study First
Subject
:
certifications
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Three disadvantages of focus groups
Time and resource intensive - undue influence of vocal member(s) - difficult to facilitate with a single facilitator to encourage participation and take notes
Multiple intelligences theory
Enabling objectives
Capture attention - reveal trainer's style - raise participant's comfort level - introduce the topic of the presentation.
2. The learning theory that attempts to involve the left and right hemispheres of the brain to make learning more natural
Monetary impact/ROI
HPI uses a results-based - systematic approach - HPI focuses on accomplishments before behavior - Organizations are systems.
Asynchronous
Accelerated Learning
3. Confidence interval
Skill variety - task identity - task significance - autonomy - feedback
Data from archival records - existing records - report - and data
Walk towards a participant as they speak
The expected range of a measurement
4. The three levels that - when in harmony - work to optimal performance in the Rummler and Brache's model
No right or final answers - cause and effect not related to space and time - all solutions require careful consideration - behavior gets worse before it gets better - all systems have limits - foresight benefits the organization
Navigation
Websites where users post questions - thoughts and observations - and can reply to other users postings of the same
Organization - process - and job/performer.
5. Five ways to use storytelling
Rapid instructional design (RID)
Capture attention - help message to be remembered - establish rapport - build credibility - and build team unity.
External and environmental influences
Determining needs - defining scope and budget - creating and sending the RFP - evaluating proposals and selecting vendors - notifying the vendor and negotiating the contract - implementing the project - monitoring the project - completing and evaluat
6. What does proxemics refer to?
Personal space
Surveys
Proxemics
Functional context
7. Three pitfalls of coaching
Measures of quantity or numbers
Scaling and integrity
Rote skills
Agreeing with the client when another response would be better - being judgmental or too rigid - progressing at the wrong pace (too fast/too slow) for the client
8. A computer application that is linked directly to another application to train or guide workers through a task
Email - whiteboard - bulletin boards - chat rooms - online presentation tools - WIKIs - Blogs - forums - social sites
Purpose and character of use (commercial or nonprofit educational use) - nature of the copyrighted work - amount of the work used in relationship to the whole of the work - effect on the market potential for or value of the copyrighted work
Electronic performance support system (EPSS)
Chaos is simple systems generating complicated behavior. Complexity is complicated systems generating simple behavior.
9. Three basic management styles
Experiencing - publishing - processing - generalizing - and applying
Semantic differential
Dictatorship - anarchy - democracy
Purpose and character of use (commercial or nonprofit educational use) - nature of the copyrighted work - amount of the work used in relationship to the whole of the work - effect on the market potential for or value of the copyrighted work
10. Five technologies that can be used to connect clients to coaches
Phone - VoIP - online meetings - email - specialized software
Review strategies - measure performance - take correction action
Skill variety - task identity - task significance - autonomy - feedback
Low frequency - high complexity - high consequence of error - high probability of change in the future
11. RFP
Asynchronous
Request for proposal. A communication from an organization to potential vendors that defines the organizations needs and how to respond to those needs.
Passive - active - empathetic - listening for knowledge - listening for clarification
Structures - patterns - events
12. The topics of the A-B-C-D training development process
Audience - behavior - condition - and degree
The expected range of a measurement
Andragogy - time pressures - goal orientation - previous knowledge and experience - relevent content - levels of motivation - and different learning styles
Behavorism
13. The characteristics of a complex system
Numbers or variables used to classify a system
Terminal objectives
To improve performance by systematically developing human expertise through organizational development and training
The whole is more than the sum of the parts - patterns are everywhere in the system - cause and effect is never simple - history does and does not repeat itself - change come from chaos - the future can and cannot be predicted
14. The learning domain that focuses on the skills and knowledge relating to an activity such as changing a car's oil
Business needs - performance needs - learning needs - and learner needs
Knowledge - skills - desire - environment - and opportunity
Cognitive
A variable in whole number or distinct units (opposed to continuous)
15. The technique that allows a WLP professional to present material in a professional manner - and keep a class focused on the correct topic
Preparation
Central tendency
Andragogy - time pressures - goal orientation - previous knowledge and experience - relevent content - levels of motivation - and different learning styles
An effective - structured way that captures people's learning from an experience.
16. The two criteria that learners must demonstrate before leaving performance-based training (PBT)
Driving forces - restraining forces - current state - desired state
Accelerated Learning
Knowledge - skills
Enabling objectives
17. ROI
The outcome that depends on the independent variable and covariates
Chaos is simple systems generating complicated behavior. Complexity is complicated systems generating simple behavior.
problem - establish action plan - clarify values - identify alternatives - discover probable outcomes - eliminate alternatives systematically - start action
Return-on-investment ( (Benefits - Costs) / Costs) * 100
18. The tasks involved in the implementation phase of strategic development
Diagnose the problem - generate alternative actions/behaviors - identify consequences for those actions/behaviors
Establish short-term objectives - create an action plan to achieve short-term objectives - allocate resources to the objectives - motivate employees to reach the objectives
Defining objectives - identifying necessary data - selecting data collection methods - collecting data - analyzing and confirming data - and reporting on the data
Robert Mager
19. The creator of the theory of three types of learning - knowledge - skills - and attitudes
Opener - bridge - main body - and close
Facilitation is used to involve participants - and to help them learn from one another.
Benjamin Bloom
Suggestopedia
20. The HPI tool that can gather both qualitative and quantitative data
Cross-functional - cross-country/international
Solution Selection
Surveys
Raw and non-contextual - and can exist in forms usable or not
21. PERT
Productivity Environmental Preference Survey (PEPS) - Canfield Learning Style Inventory - and Learning Style Questionnaire
Results
Program Evaluation Review Technique. A diagramming technique that enables project managers to estimate a range of task durations by estimating optomistic - pessimistic - and likely durations for each task.
problem - establish action plan - clarify values - identify alternatives - discover probable outcomes - eliminate alternatives systematically - start action
22. The three competency elements that constitute most jobs
Managerial/administrative - supervisory - functional
Low frequency - high complexity - high consequence of error - high probability of change in the future
Change Management
Validity
23. Mentoring
Driving forces - restraining forces - current state - desired state
Simulations
Long-term process for performance improvement based on 1-on-1 interactions where mentee retains the responsibility for improvement
Determining needs - defining scope and budget - creating and sending the RFP - evaluating proposals and selecting vendors - notifying the vendor and negotiating the contract - implementing the project - monitoring the project - completing and evaluat
24. The fourth component of the ASTD HPI model
Personal space
Cognitive
Long-term process for performance improvement based on 1-on-1 interactions where mentee retains the responsibility for improvement
Solution Selection
25. Knowledge
Information that combined with understanding enables understanding
Gain understanding or learning objectives - learn the materials - practice the delivery - prepare questions to stimulate learning.
A measure of the variability of scores from the mean
To improve performance by systematically developing human expertise through organizational development and training
26. The final behavioral outcomes of a specific instructional event
Knowledge in one's personal memory - includes judgment - insights - experience - know-how - personal beliefs - and personal values.
Terminal objectives
Slides
Purpose and character of use (commercial or nonprofit educational use) - nature of the copyrighted work - amount of the work used in relationship to the whole of the work - effect on the market potential for or value of the copyrighted work
27. Software that automates the administration of training
Email - whiteboard - bulletin boards - chat rooms - online presentation tools - WIKIs - Blogs - forums - social sites
The outcome that depends on the independent variable and covariates
Solution Selection
Learning Management System (LMS)
28. The three tasks of business analysis
Mentoring is longer term - and mentors do not have responsibility for participants improvement.
Bloom's taxonomy - six sigma - Kepner-Tregoe
Likert scale
Identify business goals - clarify those goals - determine specificity and measurability of the goals.
29. Open questions
Learner self-concept - Learner prior experience - Readiness to learn - Orientation to learning - and Motivation to learn
Establish scope - create plan - implement plan - monitor/evaluate/revise plan
Change Management
Questions that stimulate discussion
30. The model (a pyramid) from bottom to top is: physiology - safety - belongingness - esteem - and self-actualization
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31. The HPI tool used to collect current performance - learner analysis - and business needs
Dictatorship - anarchy - democracy
Interviews
No right or final answers - cause and effect not related to space and time - all solutions require careful consideration - behavior gets worse before it gets better - all systems have limits - foresight benefits the organization
Electronic performance support system (EPSS)
32. The three foundations of action learning
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33. The diagnostic model that identifies the performance problem cause - based on cause driving solution
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34. Describe a message board
Websites where users post questions - thoughts and observations - and can reply to other users postings of the same
Numbers or variables used to classify a system
Ginzberg's theory
Change Management
35. Qualitative
Learner self-concept - Learner prior experience - Readiness to learn - Orientation to learning - and Motivation to learn
Pareto analysis
Measures looking at opinions - behaviors - and attributes
Proxemics
36. The four characteristics of online communication
Establish short-term objectives - create an action plan to achieve short-term objectives - allocate resources to the objectives - motivate employees to reach the objectives
Image oriented - interactive - immediate - and intimate.
Low frequency - high complexity - high consequence of error - high probability of change in the future
Current organization climate - available resources
37. The method used to identify all duties - responsibilities - and tasks that make up a single job function or role
A collection of code containing instructions for a computer to perform a specific action
Accelerated Learning
Job analysis
Semantic differential
38. Types of Level 2 instruments
Charts - graphs
An effective - structured way that captures people's learning from an experience.
Written tests - oral Q&A - performance tests - role plays
Measures of quantity or numbers
39. BCR
Slides
Andragogy - time pressures - goal orientation - previous knowledge and experience - relevent content - levels of motivation - and different learning styles
Benefit-to-cost ratio (Total Benefit / Total Program Cost)
Knowledge - skills
40. The type of learning that E-Learning is outstanding for teaching because it has infinite patience
Relevance - inquiry - freedom - connectedness - reception - empowerment - play
Speed - quantity - quality/accuracy - thoroughness - timeliness
Rote skills
Computer-based training. Any learning event that uses computers as the primary distributions method.
41. The four parts of the International Federation's (ICF) ethical standards
Rapid instructional design (RID)
Establish scope - create plan - implement plan - monitor/evaluate/revise plan
Philosophy of coaching - definition of coaching - standards of ethical coaching conduct - pledge of coaching ethics
Charts - graphs
42. Covariates
Design
The multiple dependent variables in a study with multiple independent variables
Chat rooms are essentially synchronous (real-time) message boards.
Pedagogy
43. Levels of listening
Identify performance gaps - gains commitment to learning - constructs practice to close gaps - drives application and reflection to improve competence
Measures of quantity or numbers
Self-contained chunk of instructional material
Passive - active - empathetic - listening for knowledge - listening for clarification
44. The process that measures if the practitioner measured what they intended to measure
Bloom's taxonomy - six sigma - Kepner-Tregoe
Validity
External and environmental influences
Performance records - direct observation - supervisor checklists
45. CBT
Andragogy - time pressures - goal orientation - previous knowledge and experience - relevent content - levels of motivation - and different learning styles
Initiating - planning - executing - controlling - closing
Awareness - modeling - targeted interventions - desensitization - training
Computer-based training. Any learning event that uses computers as the primary distributions method.
46. The five elements of learner engagement
Entertainment - interaction - control - usability - and customization
Ideas - processes - procedures - methods of operation - concepts - principles - and discoveries
Knowledge in one's personal memory - includes judgment - insights - experience - know-how - personal beliefs - and personal values.
Psychomotor skills
47. Five job analysis methods
Phone - VoIP - online meetings - email - specialized software
Action plans - interviews - questionnaires - focus groups - performance contracts
Interview - survey/questionnaire - observation - focus group - work diary/work log
Form - storm - norm - perform - and adjourn.
48. VR
Virtual Reality. Computer-based technology that gives the user a realistic - 3-D - interactive experience that engages as many senses as possible.
External/organizational scans - identify business needs - identify change initiatives - collect data - analyze data - report on the data - design the change initiative
Icebreakers do not have to relate to the session materials. Opening exercise introduces the session materials being taught.
Capture attention - reveal trainer's style - raise participant's comfort level - introduce the topic of the presentation.
49. Level 4 evaluation
Maslow's hierarchy - McGregor's Theory X and Y of management
The minimum time schedule for completing all the tasks in a project with several overlapping or dependent tasks.
Behavior
Data from archival records - existing records - report - and data
50. learning object
Philosophy of coaching - definition of coaching - standards of ethical coaching conduct - pledge of coaching ethics
Self-contained chunk of instructional material
External coaching - internal coaching
The expected range of a measurement