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Certified Professional In Learning And Performance Cplp

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. The requirements of the ADA
Thinking about the whole organization - rather than individuals - and looking primarily at processes
Groupthink
Determining needs - defining scope and budget - creating and sending the RFP - evaluating proposals and selecting vendors - notifying the vendor and negotiating the contract - implementing the project - monitoring the project - completing and evaluat
Do not discriminate in any aspect of employment based on disabilities - with reasonable accommodations such as interpreters - reading aids - instructional material modifications - etc.

2. The three levels that - when in harmony - work to optimal performance in the Rummler and Brache's model
A collection of code containing instructions for a computer to perform a specific action
Managers are responsible for their own development - executives are responsible for the development of their subordinates - the organization is responsible for providing growth opportunities
High cost - scheduling difficulties - and temporary (unless learners have opportunity to practice)
Organization - process - and job/performer.

3. Quantitative
Return-on-investment ( (Benefits - Costs) / Costs) * 100
The explicit and systematic management of intellectual capital and organizational knowledge for the purpose of improving organizations and the people in the organizations; as well as - associated processes like creating - gathering - organizing - ret
The most frequently occurring value
Measures of quantity or numbers

4. The technique that allows a WLP professional to present material in a professional manner - and keep a class focused on the correct topic
Myer-Briggs Type Indicator (MBTI) - DiSC personality profile
External and environmental influences
Preparation
Seels and Glasgow instructional systems design model

5. The four most important skills for a coach
Communication - client motivation - self-management - technical skills
Solution Implementation
Bloom's Taxonomy
Questionnaires - follow-up interviews - observation checklists

6. Four personal social styles per Harvey Robbins
Numbers or variables used to rank order a system
Analytical - amiable - drivers - expressive
Thinking about the whole organization - rather than individuals - and looking primarily at processes
Room size or number of participants is too large - when trainer wants to be more formal - when trainer has illegible handwriting - when the trainer presents the same program regularly.

7. Tacit knowledge

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8. The three foundations of action learning

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9. LCMS
Economic - social - political and legislative - workforce - technological - and competitive.
Learning Content Management System. Software that packages courses and learning materials for print - CD-ROM - and electronic publication.
Navigation
Measures of quantity or numbers

10. Meta-tag
Structure and processes - resources - information - knowledge and skills - motives - and wellness.
Benjamin Bloom
Asynchronous
An HTML tag identifying the context of the contents on a website or knowledge base.

11. The seating arrangement is the least conducive to stimulating group discussion
Theatre style
Rote skills
Engage learner's attention - present materials as input to brain - practice with ideas and skills - review to create new connections and applications
Objectivity - confidentiality

12. Training that related to actual job circumstances
Functional context
Do not discriminate in any aspect of employment based on disabilities - with reasonable accommodations such as interpreters - reading aids - instructional material modifications - etc.
Developing employees - motivating employees - deploying employees - aligning people to process to increase performance
Inputs - outputs - process controls - and resources.

13. The factors that are defined during the performance gap analysis
Groupthink
Electronic performance support system (EPSS)
Driving forces - restraining forces - current state - desired state
Virtual Reality. Computer-based technology that gives the user a realistic - 3-D - interactive experience that engages as many senses as possible.

14. Four common mistakes HPI professionals make in selecting - designing - and implementing interventions
Failure to partner - failure to consider culture - failure to manage change - and failure to adapt to the client.
- measure - analyze - improve - control
Scaling and integrity
Semantic differential

15. CBT
Visual - Auditory - and Kinestethic
Learner characteristics like age - educational background - cultural background - learner expectations - and learn motivation to attend
Validity
Computer-based training. Any learning event that uses computers as the primary distributions method.

16. The four dimensions of personality per the Myers-Briggs Type Indicator
Extroversion/Introversion - Sensing/Intuition - Thinking/Feeling - Judgment/Perception
Harless' front-end analysis model
An HTML tag identifying the context of the contents on a website or knowledge base.
Websites where users post questions - thoughts and observations - and can reply to other users postings of the same

17. The third component of the ASTD HPI model
Driving forces - restraining forces - current state - desired state
Cause Analysis
Determining needs - defining scope and budget - creating and sending the RFP - evaluating proposals and selecting vendors - notifying the vendor and negotiating the contract - implementing the project - monitoring the project - completing and evaluat
Pedagogy

18. The topics of the A-B-C-D training development process
Audience - behavior - condition - and degree
Polling questions
Information that combined with understanding enables understanding
Purpose and character of use (commercial or nonprofit educational use) - nature of the copyrighted work - amount of the work used in relationship to the whole of the work - effect on the market potential for or value of the copyrighted work

19. ROI
Growth - exploratory - establishment - maintenance - decline
Return-on-investment ( (Benefits - Costs) / Costs) * 100
Failure to partner - failure to consider culture - failure to manage change - and failure to adapt to the client.
Objectivity - confidentiality

20. The theory that describes a person starting at age 18 - moving from career exploration to a series of events including educational specialization that leads to a career path and a final career commitment

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21. The seven characteristics of good dialog
Accelerated Learning
Social contexting - contexting - authority - and concept of time
Separation of place - time - or both among learners - instructors - and learning resources; Interactions are conducted through one or mode media.
Relevance - inquiry - freedom - connectedness - reception - empowerment - play

22. the meaning of significant - in a statistical context
Convergers - divergers - assimilators - and accommodators
Review strategies - measure performance - take correction action
Misplacing ownership - misaligning incentives - saving recognition - playing favorites - misspeaking praise
In statistics - it means probably true

23. Types of Level 5 instruments
Control groups - management estimates - extant data - external studies
HPI uses a results-based - systematic approach - HPI focuses on accomplishments before behavior - Organizations are systems.
Data - Information - Knowledge
Opener - bridge - main body - and close

24. Content validity

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25. learning object
Chat rooms are essentially synchronous (real-time) message boards.
Self-contained chunk of instructional material
Knowledge in one's personal memory - includes judgment - insights - experience - know-how - personal beliefs - and personal values.
Business needs - performance needs - learning needs - and learner needs

26. The creator of the theory of three types of learning - knowledge - skills - and attitudes
Long-term process for performance improvement based on 1-on-1 interactions where mentee retains the responsibility for improvement
Benjamin Bloom
An HTML tag identifying the context of the contents on a website or knowledge base.
Technology - new products - shareholders - financial conditions - system challenges - process challenges - policies

27. Three basic management styles
A visual tools used to systematically describe actions/behaviors in a sequential flow - including all the steps and tasks for that process flow.
Formative evaluation
Dictatorship - anarchy - democracy
Walk towards a participant as they speak

28. The way a person prefers to learn new content
Something that disrupts the flow of information between source and receiver
Accelerated Learning
Learning style
Terminal objectives

29. Five conflict responses
An HTML tag identifying the context of the contents on a website or knowledge base.
Learning style
Competing - accommodating - avoiding - collaborating - and compromising.
Numbers or variables used to classify a system

30. List David Kolk's four learning styles
Theatre style
Constraints analysis
Formulation - Development - Implementation - Evaluation
Convergers - divergers - assimilators - and accommodators

31. Three conditions that warrant multi-rater feedback
Weak manager judgments or experience levels - identified talent shortages - organization culture suports structured programs
Eager to succeed - open to support - interested in different tactics/methods and trying those out - learning oriented
Measures of quantity or numbers
Preparation

32. Who is credited with the idea that learning objectives should contain a condition statement - a performance statement - and a criterion statement
Meta-evaluation
problem - establish action plan - clarify values - identify alternatives - discover probable outcomes - eliminate alternatives systematically - start action
Robert Mager
Websites where users post questions - thoughts and observations - and can reply to other users postings of the same

33. List seven things that cannot be copyrighted
The world is created in conversation
Kurt Lewin's forcefield analysis
Performance Analysis
Ideas - processes - procedures - methods of operation - concepts - principles - and discoveries

34. Qualitative
The multiple dependent variables in a study with multiple independent variables
A variable in whole number or distinct units (opposed to continuous)
Perform a front-end analysis
Measures looking at opinions - behaviors - and attributes

35. Knowledge
Psychomotor skills
Information that combined with understanding enables understanding
Learner-centered - content-centered
Create new hire training - develop behavior-based interview questions - write performance objectives - prepare employees for career progression

36. The philosophy of teaching focusing on the instructor rather than the participant - and is generally used to in reference to teaching children
Polling questions
Long-term process for performance improvement based on 1-on-1 interactions where mentee retains the responsibility for improvement
Pedagogy
Determine business impact - improve the design of the learning experience - determine the content's adequacy

37. What is the primary reason for 360-degree feedback
Rich data - comparable data across interviews with proper construction of interview protocol - and adds depth to quantative methods
Results
To aid in career planning
Focused on learning and using new necessary skills through incremental change

38. The method where instruction is provided in a self-directed format that is available at all times - even with a facilitator is not online
Relevance - inquiry - freedom - connectedness - reception - empowerment - play
Gain understanding or learning objectives - learn the materials - practice the delivery - prepare questions to stimulate learning.
Hypothetical
Asynchronous

39. Five mistakes managers can make to negatively impact employee motivation
Language - speech - environmental - and psychological
Misplacing ownership - misaligning incentives - saving recognition - playing favorites - misspeaking praise
Create a vision - communicate the plan - connect the people - congratulate success
Inputs - outputs - process controls - and resources.

40. Community of practice
Program Evaluation Review Technique. A diagramming technique that enables project managers to estimate a range of task durations by estimating optomistic - pessimistic - and likely durations for each task.
Focused on learning and using new necessary skills through incremental change
A group of people who share a common interest - and are willing to share the experiences of their common interest.
Developing employees - motivating employees - deploying employees - aligning people to process to increase performance

41. Four stages of transition through M&As
Disengagement - disidentification - disorientation - and disenchantment.
Semantic differential
Self-study guides - job aids - instructor-led materials - technology-delivered training deliverables - assessments
Reaction

42. Things a forcefield analysis ensures
Cost or budget - lesson content - learner background and expectations - time available - and facilities/equipment/materials
No area is overlooked - forces to be used are known - there is time to develop other strategies if the analysis reveals the need
Problem - action learning group - emphasis on careful questioning and listening - resolution to take action - commitment to learning - group facilitator/learning coach
Indicate whether response was correct - explain an incorrect response or clarify a correct response - give instructions on how to proceed

43. Four tools and techniques related to six sigma
Hard data
DMAIC methodology - IPO model - flowcharting - evaluation models
Create a vision - communicate the plan - connect the people - congratulate success
Websites where users post questions - thoughts and observations - and can reply to other users postings of the same

44. Four activites to consider when closing a presentation
A group of people who share a common interest - and are willing to share the experiences of their common interest.
Review of objective and key points - review participant benefits - call participants to action - ask participants if they have any questions.
Diagnose the problem - generate alternative actions/behaviors - identify consequences for those actions/behaviors
Likert scale

45. Skills / knowledge areas that SMEs may lack
To improve performance by systematically developing human expertise through organizational development and training
Evaluation
Adult learning theories - instructional design techniques
Cross-functional - cross-country/international

46. Explicit knowledge
Understandable - accurate - functional
Visual - Auditory - and Kinestethic
Knowledge that has been documented - includes books - manuals - training courses - job aids - software rules - databases - etc.
Defining objectives - identifying necessary data - selecting data collection methods - collecting data - analyzing and confirming data - and reporting on the data

47. BE
Purpose and character of use (commercial or nonprofit educational use) - nature of the copyrighted work - amount of the work used in relationship to the whole of the work - effect on the market potential for or value of the copyrighted work
Breakeven ( ( Program Costs / Investment ) / ( Benefits / Cash Inflow) )
Bloom's Taxonomy
Low frequency - high complexity - high consequence of error - high probability of change in the future

48. Mode
Evaluation
Mentoring is longer term - and mentors do not have responsibility for participants improvement.
The most frequently occurring value
Opportunity-centered

49. Process Map
Engage learner's attention - present materials as input to brain - practice with ideas and skills - review to create new connections and applications
Knowledge in one's personal memory - includes judgment - insights - experience - know-how - personal beliefs - and personal values.
Language - speech - environmental - and psychological
A visual tools used to systematically describe actions/behaviors in a sequential flow - including all the steps and tasks for that process flow.

50. The process of giving advice or information from one person to another about the usefulness of an event - process or action
Virtual Reality. Computer-based technology that gives the user a realistic - 3-D - interactive experience that engages as many senses as possible.
Feedback
Solution Implementation
Rote skills - and prerequisite material