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Certified Professional In Learning And Performance Cplp

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. The term for the relationship of people's positions in space
Evaluation
Proxemics
Speed - quantity - quality/accuracy - thoroughness - timeliness
Electronic Performance Support System. Software that provides just-in-time help - guidance - coaching - or assistance to improve job performance.

2. The three building blocks of knowledge management
Data - Information - Knowledge
Do not discriminate in any aspect of employment based on disabilities - with reasonable accommodations such as interpreters - reading aids - instructional material modifications - etc.
Entertainment - interaction - control - usability - and customization
Knowledge in one's personal memory - includes judgment - insights - experience - know-how - personal beliefs - and personal values.

3. The theory that matches individual needs to instructional experiences
Questions that stimulate discussion
Job aids - and EPSS
Opportunity-centered
Separation of place - time - or both among learners - instructors - and learning resources; Interactions are conducted through one or mode media.

4. The tell approach to learning - based on the theory that learning occurs through exposure to logically presented information - usually involving lecture
Cognitivism
Numbers or variables used to classify a system
Measures of quantity or numbers
Interviews

5. Mean
Diagnose the problem - generate alternative actions/behaviors - identify consequences for those actions/behaviors
problem - establish action plan - clarify values - identify alternatives - discover probable outcomes - eliminate alternatives systematically - start action
The sum of the numbers divided by the total number of values
Computer-based training. Any learning event that uses computers as the primary distributions method.

6. The six interactive and interdependent components of an action learning program
Problem - action learning group - emphasis on careful questioning and listening - resolution to take action - commitment to learning - group facilitator/learning coach
The process that connects information - education - expertise - and practical application of people in an organization for the purposes of sharing and access.
Conduct a SWOT - establish strategic goals - develop strategies to achieve the strategic goals
Sequence

7. learning object
Capture attention - help message to be remembered - establish rapport - build credibility - and build team unity.
Polling questions
Self-contained chunk of instructional material
An effective - structured way that captures people's learning from an experience.

8. BE
Formative evaluation
Solution Implementation
Learning style
Breakeven ( ( Program Costs / Investment ) / ( Benefits / Cash Inflow) )

9. Types of Level 4 instruments
Action plans - interviews - questionnaires - focus groups - performance contracts
Performance records - direct observation - supervisor checklists
Kurt Lewin's forcefield analysis
Validity

10. the meaning of significant - in a statistical context
In statistics - it means probably true
Electronic performance support system (EPSS)
Change Management
Monetary impact/ROI

11. The technique - developed by Georgi Lazanov - that uses the instructional application of stimulating the body and mind at peak efficiency to develop super-learning capabilities
Split-half
Pedagogy
Suggestopedia
Business needs - performance needs - learning needs - and learner needs

12. Four characteristics of tasks that are well-suited for job aids
External and environmental influences
Theatre style
Low frequency - high complexity - high consequence of error - high probability of change in the future
Capture attention - help message to be remembered - establish rapport - build credibility - and build team unity.

13. Two types of personality inventory instruments
L = P + Q + R. Learning - Programmed instruction - Questioning - Reflection
Focused on fundamental changes to thinking patterns and behaviors
Myer-Briggs Type Indicator (MBTI) - DiSC personality profile
Organization - process - and job/performer.

14. Four elements of an effective oral presentation
Understandable - accurate - functional
The extent to which an instrument predicts future results
Opener - bridge - main body - and close
The whole is more than the sum of the parts - patterns are everywhere in the system - cause and effect is never simple - history does and does not repeat itself - change come from chaos - the future can and cannot be predicted

15. What is the best thing to do first when a client wants a designer to develop a training to improve declining business process
Perform a front-end analysis
Communication - client motivation - self-management - technical skills
Psychomotor skills
Learning technologies

16. The elements of the 4-D cycle
Discovery - Dream - Design - and Destiny
Balanced scorecard
Eager to succeed - open to support - interested in different tactics/methods and trying those out - learning oriented
Rote skills - and prerequisite material

17. The e-Learning techniques allows learners to personally assess what can be learned - the value of the content - and the difficulty of the content
Navigation
Engage learner's attention - present materials as input to brain - practice with ideas and skills - review to create new connections and applications
Determining needs - defining scope and budget - creating and sending the RFP - evaluating proposals and selecting vendors - notifying the vendor and negotiating the contract - implementing the project - monitoring the project - completing and evaluat
Cost-effectiveness - accessibility and application - learner access - and self-direction

18. Level 1 evaluation
Reaction
Image oriented - interactive - immediate - and intimate.
Knowledge - skills - desire - environment - and opportunity
Purpose and character of use (commercial or nonprofit educational use) - nature of the copyrighted work - amount of the work used in relationship to the whole of the work - effect on the market potential for or value of the copyrighted work

19. The tasks involved in the implementation phase of strategic development
External and environmental influences
Establish short-term objectives - create an action plan to achieve short-term objectives - allocate resources to the objectives - motivate employees to reach the objectives
Ideas - processes - procedures - methods of operation - concepts - principles - and discoveries
Breakeven ( ( Program Costs / Investment ) / ( Benefits / Cash Inflow) )

20. The seventh component of the ASTD HPI model
Convergers - divergers - assimilators - and accommodators
Change Management
Learning Management System (LMS)
Formulation - Development - Implementation - Evaluation

21. Change management
Pedagogy
External and environmental influences
Walk towards a participant as they speak
Change is a process not an event. Change management is the process of directing change at each level of an organization.

22. The type of question - often starting with 'what if ...' - that is used to get learners to thinking freely
Technical competence - people skills - conceptual skills - results - taste - judgment - character
Program Evaluation Review Technique. A diagramming technique that enables project managers to estimate a range of task durations by estimating optomistic - pessimistic - and likely durations for each task.
Hypothetical
Job aids - and EPSS

23. Confidence interval
The expected range of a measurement
Documentation audit - information system survey - identification of external information sources
Identify business goals - clarify those goals - determine specificity and measurability of the goals.
Perform a front-end analysis

24. The four most important skills for a coach
Communication - client motivation - self-management - technical skills
Learner characteristics like age - educational background - cultural background - learner expectations - and learn motivation to attend
Enabling objectives
Speed - quantity - quality/accuracy - thoroughness - timeliness

25. Community of practice
Determining needs - defining scope and budget - creating and sending the RFP - evaluating proposals and selecting vendors - notifying the vendor and negotiating the contract - implementing the project - monitoring the project - completing and evaluat
Image oriented - interactive - immediate - and intimate.
A group of people who share a common interest - and are willing to share the experiences of their common interest.
Balanced scorecard

26. Four personal social styles per Harvey Robbins
A variable the influences the dependent variable
Analytical - amiable - drivers - expressive
Psychomotor skills
A visual tools used to systematically describe actions/behaviors in a sequential flow - including all the steps and tasks for that process flow.

27. Describe how facilitation differs from training
Pedagogy
Socratic questioning
Facilitation is used to involve participants - and to help them learn from one another.
A collection of code containing instructions for a computer to perform a specific action

28. ROI
The whole is more than the sum of the parts - patterns are everywhere in the system - cause and effect is never simple - history does and does not repeat itself - change come from chaos - the future can and cannot be predicted
Focused on learning and using new necessary skills through incremental change
The multiple dependent variables in a study with multiple independent variables
Return-on-investment ( (Benefits - Costs) / Costs) * 100

29. The process where each member of a group makes their opinions conform to the perceived group consensus
Performance audit
Groupthink
Return-on-investment ( (Benefits - Costs) / Costs) * 100
Productivity Environmental Preference Survey (PEPS) - Canfield Learning Style Inventory - and Learning Style Questionnaire

30. The framework developed by Patricia Cross to describe some differences between adult and child learners
Characteristics of adults as learners (CAL) conceptual framework
Extroversion/Introversion - Sensing/Intuition - Thinking/Feeling - Judgment/Perception
Benjamin Bloom
Synchrononous occurs at a given time with a live instructor. Asynchronous is self-paced and available at any time.

31. The five stages of D. E. Super's developmental framework
A collection of code containing instructions for a computer to perform a specific action
Email - whiteboard - bulletin boards - chat rooms - online presentation tools - WIKIs - Blogs - forums - social sites
Computer-based training. Any learning event that uses computers as the primary distributions method.
Growth - exploratory - establishment - maintenance - decline

32. The use of electronic technologies to deliver information and facilitate the development of skills
Identify organizational values - development mission - develop vision - develop value statements
Learning technologies
Questions that stimulate discussion
A variable the influences the dependent variable

33. DMAIC
- measure - analyze - improve - control
Low frequency - high complexity - high consequence of error - high probability of change in the future
A measure of the variability of scores from the mean
Email - whiteboard - bulletin boards - chat rooms - online presentation tools - WIKIs - Blogs - forums - social sites

34. Software that automates the administration of training
Engage learner's attention - present materials as input to brain - practice with ideas and skills - review to create new connections and applications
External coaching - internal coaching
Learning Management System (LMS)
To systematically plan an organization's future

35. List David Kolk's four learning styles
Convergers - divergers - assimilators - and accommodators
Engage learner's attention - present materials as input to brain - practice with ideas and skills - review to create new connections and applications
An effective - structured way that captures people's learning from an experience.
A group of people who share a common interest - and are willing to share the experiences of their common interest.

36. The facilitation tool that can create just enough tension to get people thinking
Threat - problem - solution - habit
Asynchronous
Silence
Solution Implementation

37. The method by which a trainer recognize signs of boredom - disinterest - or lack of understanding
External coaching - internal coaching
Observe body language
Robert Mager
Request for proposal. A communication from an organization to potential vendors that defines the organizations needs and how to respond to those needs.

38. Level 5 evaluation
Culture - vision - strategy - and structure
A variable the influences the dependent variable
Developing employees - motivating employees - deploying employees - aligning people to process to increase performance
Monetary impact/ROI

39. The type of learning that E-Learning is outstanding for teaching because it has infinite patience
Rote skills
Formative evaluation
The mid-point of the distribution - 50% of the values are above/below this value
The extent to which an instrument predicts future results

40. Cordinal data
Ishikawa - fishbone
Solution Implementation
Numbers or variables used to rank order a system
Analytical - amiable - drivers - expressive

41. The analysis that identifies forces that maintain the status quo - and the approaches to allow change

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42. succession planning
Suggestopedia
A group of people who share a common interest - and are willing to share the experiences of their common interest.
Matching current - usually high-potential employees - with future roles within the company to systematic prepare them for a future role
Managerial/administrative - supervisory - functional

43. The seating arrangement is the least conducive to stimulating group discussion
Sorting - tabulating - and comparing raw to summarized data
Establish short-term objectives - create an action plan to achieve short-term objectives - allocate resources to the objectives - motivate employees to reach the objectives
Theatre style
Opener - bridge - main body - and close

44. The philosophy of teaching focusing on the instructor rather than the participant - and is generally used to in reference to teaching children
Measures of quantity or numbers
Sorting - tabulating - and comparing raw to summarized data
Pedagogy
External and environmental influences

45. The three foundations of action learning

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46. The seven steps in Krumboltz's DECIDES model
When the cause of the problem is a lack of knowledge or skills
problem - establish action plan - clarify values - identify alternatives - discover probable outcomes - eliminate alternatives systematically - start action
Opportunity-centered
Learner self-concept - Learner prior experience - Readiness to learn - Orientation to learning - and Motivation to learn

47. An assessment done during formation
Email - whiteboard - bulletin boards - chat rooms - online presentation tools - WIKIs - Blogs - forums - social sites
Formative evaluation
Philosophy of coaching - definition of coaching - standards of ethical coaching conduct - pledge of coaching ethics
A group of people who share a common interest - and are willing to share the experiences of their common interest.

48. Two theories of motivation for coaching

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49. The technique that allows a WLP professional to present material in a professional manner - and keep a class focused on the correct topic
Surveys
The sum of the numbers divided by the total number of values
Formulation - Development - Implementation - Evaluation
Preparation

50. List seven things that cannot be copyrighted
Culture - vision - strategy - and structure
Formative evaluation
The selection of measurement points which can have a large impact on the research's ability to be generalized
Ideas - processes - procedures - methods of operation - concepts - principles - and discoveries