Test your basic knowledge |

Certified Professional In Learning And Performance Cplp

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Discrete
Visual - Auditory - and Kinestethic
A variable in whole number or distinct units (opposed to continuous)
Economic - social - political and legislative - workforce - technological - and competitive.
Presentation software

2. Exercises that include a form of real-life situation that allows participants to practice is called
Written tests - oral Q&A - performance tests - role plays
Simulations
Asynchronous
The mid-point of the distribution - 50% of the values are above/below this value

3. Median
Meta-evaluation
Social contexting - contexting - authority - and concept of time
The mid-point of the distribution - 50% of the values are above/below this value
Defining objectives - identifying necessary data - selecting data collection methods - collecting data - analyzing and confirming data - and reporting on the data

4. The steps of a needs analysis
External/organizational scans - identify business needs - identify change initiatives - collect data - analyze data - report on the data - design the change initiative
Learning organizations - systems thinking
Structures - patterns - events
Learning Management System. Software that automates administration - tracking - and reporting of learning events (ILT and online).

5. Tacit knowledge

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6. The reliability test where one test is split into two shorter ones - by randomly assigning test items to one half or the other
Psychomotor skills
Entertainment - interaction - control - usability - and customization
Data from archival records - existing records - report - and data
Split-half

7. Four things a coach does
Identify performance gaps - gains commitment to learning - constructs practice to close gaps - drives application and reflection to improve competence
Data that has been given context
Passive - active - empathetic - listening for knowledge - listening for clarification
Maslow's hierarchy - McGregor's Theory X and Y of management

8. The HPI tool that uses the 80/20 rule
The selection of measurement points which can have a large impact on the research's ability to be generalized
Subject-matter expert
Pareto analysis
Image oriented - interactive - immediate - and intimate.

9. The type of learning that E-Learning is outstanding for teaching because it has infinite patience
Rote skills
A visual tools used to systematically describe actions/behaviors in a sequential flow - including all the steps and tasks for that process flow.
Audience - behavior - condition - and degree
Something that disrupts the flow of information between source and receiver

10. Steps of managing a change project
Relevance - inquiry - freedom - connectedness - reception - empowerment - play
Initiating - planning - executing - controlling - closing
Disengagement - disidentification - disorientation - and disenchantment.
Management - performance

11. Three drawbacks of classroom training
Knowledge that has been documented - includes books - manuals - training courses - job aids - software rules - databases - etc.
Proxemics
Rote skills - and prerequisite material
High cost - scheduling difficulties - and temporary (unless learners have opportunity to practice)

12. The three foundations of action learning

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13. Dependent
Bloom's taxonomy - six sigma - Kepner-Tregoe
Learner self-concept - Learner prior experience - Readiness to learn - Orientation to learning - and Motivation to learn
The outcome that depends on the independent variable and covariates
Agreeing with the client when another response would be better - being judgmental or too rigid - progressing at the wrong pace (too fast/too slow) for the client

14. List seven things that cannot be copyrighted
Pilot tests - technical reviews - production reviews
Ideas - processes - procedures - methods of operation - concepts - principles - and discoveries
Review of objective and key points - review participant benefits - call participants to action - ask participants if they have any questions.
Two-aix matrixes - flowcharts - dichotomy - graphic models

15. List six external factors that may affect an organization
Opener - bridge - main body - and close
Conduct a SWOT - establish strategic goals - develop strategies to achieve the strategic goals
Convergers - divergers - assimilators - and accommodators
Economic - social - political and legislative - workforce - technological - and competitive.

16. Types of Level 3 instruments
Action plans - interviews - questionnaires - focus groups - performance contracts
Breakeven ( ( Program Costs / Investment ) / ( Benefits / Cash Inflow) )
Weak manager judgments or experience levels - identified talent shortages - organization culture suports structured programs
Entertainment - interaction - control - usability - and customization

17. The core belief of appreciative inquiry theory
Driving forces - restraining forces - current state - desired state
Organization - process - and job/performer.
The world is created in conversation
Feedback

18. Things a forcefield analysis ensures
The process that enables organizations to create short reference materials with relevant information by reducing information into codified - categorized - and reusable content.
No area is overlooked - forces to be used are known - there is time to develop other strategies if the analysis reveals the need
Extroversion/Introversion - Sensing/Intuition - Thinking/Feeling - Judgment/Perception
Measures looking at opinions - behaviors - and attributes

19. Data
Low frequency - high complexity - high consequence of error - high probability of change in the future
Suggestopedia
A variable the influences the dependent variable
Raw and non-contextual - and can exist in forms usable or not

20. Level 1 evaluation
Likert scale
Job analysis
Learner-centered - content-centered
Reaction

21. The seven steps in Krumboltz's DECIDES model
Interviews
Room size or number of participants is too large - when trainer wants to be more formal - when trainer has illegible handwriting - when the trainer presents the same program regularly.
problem - establish action plan - clarify values - identify alternatives - discover probable outcomes - eliminate alternatives systematically - start action
Questionnaires - follow-up interviews - observation checklists

22. Five job analysis methods
Two-aix matrixes - flowcharts - dichotomy - graphic models
Knowledge - skills
Interview - survey/questionnaire - observation - focus group - work diary/work log
Capture attention - reveal trainer's style - raise participant's comfort level - introduce the topic of the presentation.

23. Nominal data
Measures looking at opinions - behaviors - and attributes
Identify organizational values - development mission - develop vision - develop value statements
Numbers or variables used to classify a system
Form - storm - norm - perform - and adjourn.

24. the meaning of significant - in a statistical context
The mid-point of the distribution - 50% of the values are above/below this value
In statistics - it means probably true
Identify business goals - clarify those goals - determine specificity and measurability of the goals.
Problem - action learning group - emphasis on careful questioning and listening - resolution to take action - commitment to learning - group facilitator/learning coach

25. Karl Albrecht's progressive psychological phases of change response
Andragogy - time pressures - goal orientation - previous knowledge and experience - relevent content - levels of motivation - and different learning styles
Information that combined with understanding enables understanding
Threat - problem - solution - habit
The outcome that depends on the independent variable and covariates

26. The analysis that serves as a reality check to identify a project's limiting factors
Understandable - accurate - functional
Information - resources - incentives/consequences - knowledge and skills - capacity - and motivation.
Constraints analysis
Cost-effectiveness - accessibility and application - learner access - and self-direction

27. Factors that determine fair use
Enabling objectives
Purpose and character of use (commercial or nonprofit educational use) - nature of the copyrighted work - amount of the work used in relationship to the whole of the work - effect on the market potential for or value of the copyrighted work
Learner characteristics like age - educational background - cultural background - learner expectations - and learn motivation to attend
Separation of place - time - or both among learners - instructors - and learning resources; Interactions are conducted through one or mode media.

28. Level 3 evaluation
Diagnose the problem - generate alternative actions/behaviors - identify consequences for those actions/behaviors
Results
Weak manager judgments or experience levels - identified talent shortages - organization culture suports structured programs
Learning

29. The tell approach to learning - based on the theory that learning occurs through exposure to logically presented information - usually involving lecture
Phone - VoIP - online meetings - email - specialized software
Cognitivism
Rapid instructional design (RID)
Electronic Performance Support System. Software that provides just-in-time help - guidance - coaching - or assistance to improve job performance.

30. The technique that allows a WLP professional to present material in a professional manner - and keep a class focused on the correct topic
Discovery - Dream - Design - and Destiny
Preparation
Facilitation is used to involve participants - and to help them learn from one another.
Observe body language

31. The purposes of training evaluation

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32. The philosophy of teaching focusing on the instructor rather than the participant - and is generally used to in reference to teaching children
Pedagogy
Multiple intelligences theory
Personal space
Gain understanding or learning objectives - learn the materials - practice the delivery - prepare questions to stimulate learning.

33. The seven attributes essential for leadership per Warren Bennis
Initiating - planning - executing - controlling - closing
Form - storm - norm - perform - and adjourn.
Technical competence - people skills - conceptual skills - results - taste - judgment - character
Documentation audit - information system survey - identification of external information sources

34. Three disadvantages of focus groups
Agreeing with the client when another response would be better - being judgmental or too rigid - progressing at the wrong pace (too fast/too slow) for the client
Time and resource intensive - undue influence of vocal member(s) - difficult to facilitate with a single facilitator to encourage participation and take notes
Economic - social - political and legislative - workforce - technological - and competitive.
Technical competence - people skills - conceptual skills - results - taste - judgment - character

35. Three tasks for knowledge mapping
Interviews
Bloom's taxonomy - six sigma - Kepner-Tregoe
Documentation audit - information system survey - identification of external information sources
Agreeing with the client when another response would be better - being judgmental or too rigid - progressing at the wrong pace (too fast/too slow) for the client

36. The term for the relationship of people's positions in space
Proxemics
Semantic differential
Control groups - management estimates - extant data - external studies
Accelerated Learning

37. The two mechanisms the chaos and complexity theory focus on
Terminal objectives
Form - storm - norm - perform - and adjourn.
Numbers or variables used to classify a system
Information - feedback

38. Types of Level 2 instruments
A variable whose quantification can be broken down into very small units - often called analog (opposed to discrete)
Robert Mager
A measure of the variability of scores from the mean
Written tests - oral Q&A - performance tests - role plays

39. Four stages of transition through M&As
The extent to which an instrument represents the program's content
Disengagement - disidentification - disorientation - and disenchantment.
Interview - survey/questionnaire - observation - focus group - work diary/work log
Meta-evaluation

40. Single-loop learning
Focused on learning and using new necessary skills through incremental change
Learning Management System (LMS)
Information - feedback
Audience - Behavior - Condition - and Degree

41. The steps in the outsourcing process
Cost or budget - lesson content - learner background and expectations - time available - and facilities/equipment/materials
Electronic performance support system (EPSS)
Business needs - performance needs - learning needs - and learner needs
Determining needs - defining scope and budget - creating and sending the RFP - evaluating proposals and selecting vendors - notifying the vendor and negotiating the contract - implementing the project - monitoring the project - completing and evaluat

42. Process Map
Separation of place - time - or both among learners - instructors - and learning resources; Interactions are conducted through one or mode media.
Matching current - usually high-potential employees - with future roles within the company to systematic prepare them for a future role
Identify performance gaps - gains commitment to learning - constructs practice to close gaps - drives application and reflection to improve competence
A visual tools used to systematically describe actions/behaviors in a sequential flow - including all the steps and tasks for that process flow.

43. The six factors an instructional designer must consider before choosing techniques and training materials
Entertainment - interaction - control - usability - and customization
Organization - process - and job/performer.
Cost or budget - lesson content - learner background and expectations - time available - and facilities/equipment/materials
Learner self-concept - Learner prior experience - Readiness to learn - Orientation to learning - and Motivation to learn

44. Four tasks typically done in the job analysis
Create new hire training - develop behavior-based interview questions - write performance objectives - prepare employees for career progression
Formulation - Development - Implementation - Evaluation
Split-half
Ishikawa - fishbone

45. The method where instruction is provided in a self-directed format that is available at all times - even with a facilitator is not online
Balanced scorecard
Problem - action learning group - emphasis on careful questioning and listening - resolution to take action - commitment to learning - group facilitator/learning coach
Asynchronous
Audience - Behavior - Condition - and Degree

46. scripting
A collection of code containing instructions for a computer to perform a specific action
Agreeing with the client when another response would be better - being judgmental or too rigid - progressing at the wrong pace (too fast/too slow) for the client
Identify performance gaps - gains commitment to learning - constructs practice to close gaps - drives application and reflection to improve competence
Analytical - amiable - drivers - expressive

47. The four dimensions of personality per the Myers-Briggs Type Indicator
Opener - bridge - main body - and close
Extroversion/Introversion - Sensing/Intuition - Thinking/Feeling - Judgment/Perception
Lack of knowledge or skills - lack of physical resources - process problems - lack of information - lack of leadership - lack of information on consequences - lack of motivation - inadequate feedback - inadequate incentives - performer's lack of capa
Cross-functional - cross-country/international

48. Community of practice
Breakeven ( ( Program Costs / Investment ) / ( Benefits / Cash Inflow) )
Determining needs - defining scope and budget - creating and sending the RFP - evaluating proposals and selecting vendors - notifying the vendor and negotiating the contract - implementing the project - monitoring the project - completing and evaluat
Pareto analysis
A group of people who share a common interest - and are willing to share the experiences of their common interest.

49. The process of giving advice or information from one person to another about the usefulness of an event - process or action
A measure of the variability of scores from the mean
Data - Information - Knowledge
Image oriented - interactive - immediate - and intimate.
Feedback

50. The theory that matches individual needs to instructional experiences
Opportunity-centered
Objectivity - confidentiality
Purpose and character of use (commercial or nonprofit educational use) - nature of the copyrighted work - amount of the work used in relationship to the whole of the work - effect on the market potential for or value of the copyrighted work
Virtual Reality. Computer-based technology that gives the user a realistic - 3-D - interactive experience that engages as many senses as possible.