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Certified Professional In Learning And Performance Cplp

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A method used to evaluation organizational effectiveness beyond financial measures
No area is overlooked - forces to be used are known - there is time to develop other strategies if the analysis reveals the need
Two-aix matrixes - flowcharts - dichotomy - graphic models
High cost - scheduling difficulties - and temporary (unless learners have opportunity to practice)
Balanced scorecard

2. PERT
Behavorism
Program Evaluation Review Technique. A diagramming technique that enables project managers to estimate a range of task durations by estimating optomistic - pessimistic - and likely durations for each task.
Interview - survey/questionnaire - observation - focus group - work diary/work log
Request for proposal. A communication from an organization to potential vendors that defines the organizations needs and how to respond to those needs.

3. The philosophy of teaching focusing on the instructor rather than the participant - and is generally used to in reference to teaching children
L = P + Q + R. Learning - Programmed instruction - Questioning - Reflection
The extent to which an instrument represents the program's content
Pedagogy
Inputs - outputs - process controls - and resources.

4. The fifth component of the ASTD HPI model
Email - whiteboard - bulletin boards - chat rooms - online presentation tools - WIKIs - Blogs - forums - social sites
Solution Implementation
Something that disrupts the flow of information between source and receiver
Data - Information - Knowledge

5. Double-loop learning
Economic - social - political and legislative - workforce - technological - and competitive.
Polling questions
problem - establish action plan - clarify values - identify alternatives - discover probable outcomes - eliminate alternatives systematically - start action
Focused on fundamental changes to thinking patterns and behaviors

6. The kinds of objectives that support the final behavioral outcomes by breaking them down into more manageable chunks
Electronic Performance Support System. Software that provides just-in-time help - guidance - coaching - or assistance to improve job performance.
Structures - patterns - events
Enabling objectives
Silence

7. The diagnostic model that identifies the performance problem cause - based on cause driving solution

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8. The technique trainers should use when they want to use the revelation technique
Performance audit
Adult learning theories - instructional design techniques
Presentation software
Establish short-term objectives - create an action plan to achieve short-term objectives - allocate resources to the objectives - motivate employees to reach the objectives

9. The learning theory that includes activities like behavioral modeling - simulations - role plays - skill drills - and rewards
Behavorism
Accelerated Learning
Weak manager judgments or experience levels - identified talent shortages - organization culture suports structured programs
Central tendency

10. Two characteristics for any coaching program to succeed
Interview - survey/questionnaire - observation - focus group - work diary/work log
Request for proposal. A communication from an organization to potential vendors that defines the organizations needs and how to respond to those needs.
Objectivity - confidentiality
Chaos is simple systems generating complicated behavior. Complexity is complicated systems generating simple behavior.

11. The linear scale use to rate statements and attitudes
Likert scale
Diagnose the problem - generate alternative actions/behaviors - identify consequences for those actions/behaviors
Program Evaluation Review Technique. A diagramming technique that enables project managers to estimate a range of task durations by estimating optomistic - pessimistic - and likely durations for each task.
Simulations

12. The six major factors that influence performance in Gilbert's behavior engineering model
Theatre style
Information - resources - incentives/consequences - knowledge and skills - capacity - and motivation.
Identify organizational values - development mission - develop vision - develop value statements
The minimum time schedule for completing all the tasks in a project with several overlapping or dependent tasks.

13. The collection of strategies for quickly producing instructional packages
Cognitive
Understandable - accurate - functional
Suggestopedia
Rapid instructional design (RID)

14. The three competency elements that constitute most jobs
Managerial/administrative - supervisory - functional
Suggestopedia
Learning Content Management System. Software that packages courses and learning materials for print - CD-ROM - and electronic publication.
Numbers or variables used to rank order a system

15. The three tasks of business analysis
Adult learning theories - instructional design techniques
Identify business goals - clarify those goals - determine specificity and measurability of the goals.
Philosophy of coaching - definition of coaching - standards of ethical coaching conduct - pledge of coaching ethics
Central tendency

16. Four steps to prepare for training delivery
External/organizational scans - identify business needs - identify change initiatives - collect data - analyze data - report on the data - design the change initiative
Andragogy - time pressures - goal orientation - previous knowledge and experience - relevent content - levels of motivation - and different learning styles
Gain understanding or learning objectives - learn the materials - practice the delivery - prepare questions to stimulate learning.
Maslow's hierarchy - McGregor's Theory X and Y of management

17. The questioning technique that seeks to develop critical thinking and creativity
Learning technologies
Conduct a SWOT - establish strategic goals - develop strategies to achieve the strategic goals
Experiencing - publishing - processing - generalizing - and applying
Socratic questioning

18. The method by which a trainer recognize signs of boredom - disinterest - or lack of understanding
Observe body language
Interviews
Chat rooms are essentially synchronous (real-time) message boards.
Agreeing with the client when another response would be better - being judgmental or too rigid - progressing at the wrong pace (too fast/too slow) for the client

19. The term for the relationship of people's positions in space
Written tests - oral Q&A - performance tests - role plays
Indicate whether response was correct - explain an incorrect response or clarify a correct response - give instructions on how to proceed
Proxemics
The selection of measurement points which can have a large impact on the research's ability to be generalized

20. Types of synthesis models
Visual - Auditory - and Kinestethic
Extroversion/Introversion - Sensing/Intuition - Thinking/Feeling - Judgment/Perception
Two-aix matrixes - flowcharts - dichotomy - graphic models
Learner characteristics like age - educational background - cultural background - learner expectations - and learn motivation to attend

21. Four elements of an effective oral presentation
Purpose and character of use (commercial or nonprofit educational use) - nature of the copyrighted work - amount of the work used in relationship to the whole of the work - effect on the market potential for or value of the copyrighted work
A visual tools used to systematically describe actions/behaviors in a sequential flow - including all the steps and tasks for that process flow.
Opener - bridge - main body - and close
Form - storm - norm - perform - and adjourn.

22. VR
Subject-matter expert
Problem - action learning group - emphasis on careful questioning and listening - resolution to take action - commitment to learning - group facilitator/learning coach
DMAIC methodology - IPO model - flowcharting - evaluation models
Virtual Reality. Computer-based technology that gives the user a realistic - 3-D - interactive experience that engages as many senses as possible.

23. When is training the appropriate solution to a performance problem
Kurt Lewin's forcefield analysis
Opener - bridge - main body - and close
When the cause of the problem is a lack of knowledge or skills
Diagnose the problem - generate alternative actions/behaviors - identify consequences for those actions/behaviors

24. The four characteristics of online communication
The outcome that depends on the independent variable and covariates
An HTML tag identifying the context of the contents on a website or knowledge base.
Image oriented - interactive - immediate - and intimate.
Monetary impact/ROI

25. The HPI tool that can gather both qualitative and quantitative data
Change Management
Likert scale
Surveys
Behavior

26. The second component of the ASTD HPI model
Social contexting - contexting - authority - and concept of time
Performance Analysis
To systematically plan an organization's future
The process that connects information - education - expertise - and practical application of people in an organization for the purposes of sharing and access.

27. The fourth component of the ASTD HPI model
Technical competence - people skills - conceptual skills - results - taste - judgment - character
Solution Selection
External coaching - internal coaching
Accelerated Learning

28. The popularizer of the multiple intelligences theory
Howard Gardner
Pedagogy
Reliability
Establish scope - create plan - implement plan - monitor/evaluate/revise plan

29. Systems thinking
A description or design specification for how information should be treated and organized.
Balanced scorecard
Thinking about the whole organization - rather than individuals - and looking primarily at processes
Interviews

30. A computer application that is linked directly to another application to train or guide workers through a task
An HTML tag identifying the context of the contents on a website or knowledge base.
Electronic performance support system (EPSS)
Balanced scorecard
Capture attention - reveal trainer's style - raise participant's comfort level - introduce the topic of the presentation.

31. The two criteria that learners must demonstrate before leaving performance-based training (PBT)
Diagnose the problem - generate alternative actions/behaviors - identify consequences for those actions/behaviors
Knowledge - skills
Technology - new products - shareholders - financial conditions - system challenges - process challenges - policies
Hypothetical

32. The framework developed by Patricia Cross to describe some differences between adult and child learners
Business needs - performance needs - learning needs - and learner needs
Multiple intelligences theory
Cost or budget - lesson content - learner background and expectations - time available - and facilities/equipment/materials
Characteristics of adults as learners (CAL) conceptual framework

33. Five conflict responses
Analytical - amiable - drivers - expressive
Suggestopedia
Competing - accommodating - avoiding - collaborating - and compromising.
Current organization climate - available resources

34. Predictive validity
Learning Content Management System. Software that packages courses and learning materials for print - CD-ROM - and electronic publication.
Constraints analysis
Visual - Auditory - and Kinestethic
The extent to which an instrument predicts future results

35. The six factors an instructional designer must consider before choosing techniques and training materials
Business needs - performance needs - learning needs - and learner needs
Entertainment - interaction - control - usability - and customization
Cost or budget - lesson content - learner background and expectations - time available - and facilities/equipment/materials
Self-contained chunk of instructional material

36. The seventh component of the ASTD HPI model
Thinking about the whole organization - rather than individuals - and looking primarily at processes
Benjamin Bloom
Driving forces - restraining forces - current state - desired state
Change Management

37. Training that related to actual job circumstances
Functional context
The sum of the numbers divided by the total number of values
Dictatorship - anarchy - democracy
A variable the influences the dependent variable

38. Four characteristics of highly motivated clients
Cross-functional - cross-country/international
Feedback
Eager to succeed - open to support - interested in different tactics/methods and trying those out - learning oriented
Characteristics of adults as learners (CAL) conceptual framework

39. Three drawbacks of classroom training
Solution Implementation
High cost - scheduling difficulties - and temporary (unless learners have opportunity to practice)
Audience - behavior - condition - and degree
Presentation software

40. The components of the action learning formula
Program Evaluation Review Technique. A diagramming technique that enables project managers to estimate a range of task durations by estimating optomistic - pessimistic - and likely durations for each task.
The minimum time schedule for completing all the tasks in a project with several overlapping or dependent tasks.
Ginzberg's theory
L = P + Q + R. Learning - Programmed instruction - Questioning - Reflection

41. The methods learning organizations use to create and foster productive learning
Understandable - accurate - functional
Culture - vision - strategy - and structure
Websites where users post questions - thoughts and observations - and can reply to other users postings of the same
Room size or number of participants is too large - when trainer wants to be more formal - when trainer has illegible handwriting - when the trainer presents the same program regularly.

42. Examples of courseware
Review strategies - measure performance - take correction action
Learner-centered - content-centered
Self-study guides - job aids - instructor-led materials - technology-delivered training deliverables - assessments
Experiential learning

43. Two guiding principles of displaying quantative data in charts and graphs
Central tendency
Facilitation is used to involve participants - and to help them learn from one another.
Scaling and integrity
Managers are responsible for their own development - executives are responsible for the development of their subordinates - the organization is responsible for providing growth opportunities

44. The steps in the outsourcing process
Learning Management System (LMS)
Determining needs - defining scope and budget - creating and sending the RFP - evaluating proposals and selecting vendors - notifying the vendor and negotiating the contract - implementing the project - monitoring the project - completing and evaluat
Ginzberg's theory
Measures looking at opinions - behaviors - and attributes

45. The creator of the theory of three types of learning - knowledge - skills - and attitudes
Benjamin Bloom
Knowledge that has been documented - includes books - manuals - training courses - job aids - software rules - databases - etc.
Reliability
Chaos is simple systems generating complicated behavior. Complexity is complicated systems generating simple behavior.

46. The reliability test where one test is split into two shorter ones - by randomly assigning test items to one half or the other
Psychomotor skills
Split-half
Proxemics
Surveys

47. The mode of training for which classroom training is most effective
Something that disrupts the flow of information between source and receiver
Action plans - interviews - questionnaires - focus groups - performance contracts
Psychomotor skills
Rapid instructional design (RID)

48. The learning domain that focuses on the skills and knowledge relating to an activity such as changing a car's oil
Room size or number of participants is too large - when trainer wants to be more formal - when trainer has illegible handwriting - when the trainer presents the same program regularly.
Virtual Reality. Computer-based technology that gives the user a realistic - 3-D - interactive experience that engages as many senses as possible.
Time and resource intensive - undue influence of vocal member(s) - difficult to facilitate with a single facilitator to encourage participation and take notes
Cognitive

49. The components of the VAK model
Raw and non-contextual - and can exist in forms usable or not
The extent to which an instrument represents the program's content
Questions that stimulate discussion
Visual - Auditory - and Kinestethic

50. Cordinal data
Numbers or variables used to rank order a system
A collection of code containing instructions for a computer to perform a specific action
Opportunity-centered
Rapid instructional design (RID)