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Test your basic knowledge |
Certified Professional In Learning And Performance Cplp
Start Test
Study First
Subject
:
certifications
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Independent
Business Analysis
Thinking about the whole organization - rather than individuals - and looking primarily at processes
A variable the influences the dependent variable
Synchrononous occurs at a given time with a live instructor. Asynchronous is self-paced and available at any time.
2. Three learner preferences as defined by the VAK model
Visual - Auditory - and Kinestethic
Failure to partner - failure to consider culture - failure to manage change - and failure to adapt to the client.
Relevance - inquiry - freedom - connectedness - reception - empowerment - play
Hypothetical
3. Four tools and techniques related to six sigma
DMAIC methodology - IPO model - flowcharting - evaluation models
Identify business goals - clarify those goals - determine specificity and measurability of the goals.
Email - whiteboard - bulletin boards - chat rooms - online presentation tools - WIKIs - Blogs - forums - social sites
Benjamin Bloom
4. The term for the relationship of people's positions in space
Proxemics
HPI uses a results-based - systematic approach - HPI focuses on accomplishments before behavior - Organizations are systems.
Chat rooms are essentially synchronous (real-time) message boards.
Maslow's hierarchy
5. The technique trainers should use when they want to use the revelation technique
Raw and non-contextual - and can exist in forms usable or not
Learning Content Management System. Software that packages courses and learning materials for print - CD-ROM - and electronic publication.
Presentation software
An HTML tag identifying the context of the contents on a website or knowledge base.
6. Four characteristics of highly motivated clients
Audience - Behavior - Condition - and Degree
Silence
Dictatorship - anarchy - democracy
Eager to succeed - open to support - interested in different tactics/methods and trying those out - learning oriented
7. The seven characteristics of good dialog
Relevance - inquiry - freedom - connectedness - reception - empowerment - play
Indicate whether response was correct - explain an incorrect response or clarify a correct response - give instructions on how to proceed
A group of people who share a common interest - and are willing to share the experiences of their common interest.
Matching current - usually high-potential employees - with future roles within the company to systematic prepare them for a future role
8. The purpose of an after-action review
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9. BE
Documentation audit - information system survey - identification of external information sources
Written tests - oral Q&A - performance tests - role plays
Breakeven ( ( Program Costs / Investment ) / ( Benefits / Cash Inflow) )
The sum of the numbers divided by the total number of values
10. Three examples of active training techniques
Opener - bridge - main body - and close
Cost-effectiveness - accessibility and application - learner access - and self-direction
Inputs - outputs - process controls - and resources.
Brainstorming - case studies - and role plays
11. The process where each member of a group makes their opinions conform to the perceived group consensus
An unknown or uncontrolled variable that produces an effect
Groupthink
Managers are responsible for their own development - executives are responsible for the development of their subordinates - the organization is responsible for providing growth opportunities
Electronic performance support system (EPSS)
12. Information Chunking
Identify business goals - clarify those goals - determine specificity and measurability of the goals.
The process that enables organizations to create short reference materials with relevant information by reducing information into codified - categorized - and reusable content.
A variable the influences the dependent variable
Indicate whether response was correct - explain an incorrect response or clarify a correct response - give instructions on how to proceed
13. The steps of a needs analysis
Audience - behavior - condition - and degree
Current organization climate - available resources
Threat - problem - solution - habit
External/organizational scans - identify business needs - identify change initiatives - collect data - analyze data - report on the data - design the change initiative
14. Two types of personality inventory instruments
Myer-Briggs Type Indicator (MBTI) - DiSC personality profile
Performance Analysis
Hard data
Purpose and character of use (commercial or nonprofit educational use) - nature of the copyrighted work - amount of the work used in relationship to the whole of the work - effect on the market potential for or value of the copyrighted work
15. Extant
Create new hire training - develop behavior-based interview questions - write performance objectives - prepare employees for career progression
Solution Selection
The process that enables organizations to create short reference materials with relevant information by reducing information into codified - categorized - and reusable content.
Data from archival records - existing records - report - and data
16. Two characteristics for any coaching program to succeed
Formative evaluation
Seels and Glasgow instructional systems design model
Objectivity - confidentiality
Semantic differential
17. Compare/contrast chaos and complexity
Chaos is simple systems generating complicated behavior. Complexity is complicated systems generating simple behavior.
Discovery - Dream - Design - and Destiny
To aid in career planning
Management - performance
18. the meaning of significant - in a statistical context
Misplacing ownership - misaligning incentives - saving recognition - playing favorites - misspeaking praise
In statistics - it means probably true
Focused on fundamental shifts in how people view themselves - and intentional alterations of beliefs and values about the world and themselves
Robert Mager
19. Information
Electronic performance support system (EPSS)
Control groups - management estimates - extant data - external studies
Data that has been given context
Sequence
20. Steps in Pfeiffer and Jones' experiential learning cycle
Change Management
Visual - Auditory - and Kinestethic
Experiencing - publishing - processing - generalizing - and applying
Theatre style
21. The popularizer of the multiple intelligences theory
Learner self-concept - Learner prior experience - Readiness to learn - Orientation to learning - and Motivation to learn
Subject-matter expert
Indicate whether response was correct - explain an incorrect response or clarify a correct response - give instructions on how to proceed
Howard Gardner
22. The theory that describes a person starting at age 18 - moving from career exploration to a series of events including educational specialization that leads to a career path and a final career commitment
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23. The fifth component of the ASTD HPI model
Behavior
DMAIC methodology - IPO model - flowcharting - evaluation models
Solution Implementation
Image oriented - interactive - immediate - and intimate.
24. Types of Level 1 instruments
Questionnaires - follow-up interviews - observation checklists
The process that connects information - education - expertise - and practical application of people in an organization for the purposes of sharing and access.
Adult learning theories - instructional design techniques
Visual - Auditory - and Kinestethic
25. Four tasks typically done in the job analysis
Raw and non-contextual - and can exist in forms usable or not
Economic - social - political and legislative - workforce - technological - and competitive.
Create new hire training - develop behavior-based interview questions - write performance objectives - prepare employees for career progression
Job analysis
26. Confidence interval
The expected range of a measurement
Myer-Briggs Type Indicator (MBTI) - DiSC personality profile
Initiating - planning - executing - controlling - closing
An HTML tag identifying the context of the contents on a website or knowledge base.
27. Community of practice
A group of people who share a common interest - and are willing to share the experiences of their common interest.
Cause Analysis
Cross-functional - cross-country/international
Multiple intelligences theory
28. The tasks involved in the implementation phase of strategic development
Communication - client motivation - self-management - technical skills
Learner self-concept - Learner prior experience - Readiness to learn - Orientation to learning - and Motivation to learn
The selection of measurement points which can have a large impact on the research's ability to be generalized
Establish short-term objectives - create an action plan to achieve short-term objectives - allocate resources to the objectives - motivate employees to reach the objectives
29. The other names for a cause-and-effect diagram
Kurt Lewin's forcefield analysis
Misplacing ownership - misaligning incentives - saving recognition - playing favorites - misspeaking praise
Data that has been given context
Ishikawa - fishbone
30. Knowledge management
The explicit and systematic management of intellectual capital and organizational knowledge for the purpose of improving organizations and the people in the organizations; as well as - associated processes like creating - gathering - organizing - ret
External/organizational scans - identify business needs - identify change initiatives - collect data - analyze data - report on the data - design the change initiative
Experiential learning
Rote skills
31. The process of giving advice or information from one person to another about the usefulness of an event - process or action
Semantic differential
Feedback
Language - speech - environmental - and psychological
Simulations
32. What does proxemics refer to?
Something that disrupts the flow of information between source and receiver
Control groups - management estimates - extant data - external studies
Problem - action learning group - emphasis on careful questioning and listening - resolution to take action - commitment to learning - group facilitator/learning coach
Personal space
33. When a WLP professional is preparing instructional objectives - an evaluation plan - and a sequence of content - which step in the ADDIE model is being performed
Current organization climate - available resources
Structure and processes - resources - information - knowledge and skills - motives - and wellness.
Design
Adult learning theories - instructional design techniques
34. The seating arrangement is the least conducive to stimulating group discussion
Engage learner's attention - present materials as input to brain - practice with ideas and skills - review to create new connections and applications
Theatre style
Philosophy of coaching - definition of coaching - standards of ethical coaching conduct - pledge of coaching ethics
Solution Selection
35. The model (a pyramid) from bottom to top is: physiology - safety - belongingness - esteem - and self-actualization
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36. The five principles of andragogy
Icebreakers do not have to relate to the session materials. Opening exercise introduces the session materials being taught.
Navigation
Learner self-concept - Learner prior experience - Readiness to learn - Orientation to learning - and Motivation to learn
Extroversion/Introversion - Sensing/Intuition - Thinking/Feeling - Judgment/Perception
37. VR
Identify business goals - clarify those goals - determine specificity and measurability of the goals.
Howard Gardner
Virtual Reality. Computer-based technology that gives the user a realistic - 3-D - interactive experience that engages as many senses as possible.
Change is a process not an event. Change management is the process of directing change at each level of an organization.
38. CBT
The extent to which an instrument represents the program's content
Computer-based training. Any learning event that uses computers as the primary distributions method.
Create a vision - communicate the plan - connect the people - congratulate success
Knowledge - skills - desire - environment - and opportunity
39. The collection of strategies for quickly producing instructional packages
Psychomotor skills
Self-contained chunk of instructional material
Review of objective and key points - review participant benefits - call participants to action - ask participants if they have any questions.
Rapid instructional design (RID)
40. List 10 types of root causes
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41. The three levels that - when in harmony - work to optimal performance in the Rummler and Brache's model
Cost-effectiveness - accessibility and application - learner access - and self-direction
Results
Opener - bridge - main body - and close
Organization - process - and job/performer.
42. Mean
Computer-based training. Any learning event that uses computers as the primary distributions method.
Behavorism
Pilot tests - technical reviews - production reviews
The sum of the numbers divided by the total number of values
43. Training that related to actual job circumstances
Review of objective and key points - review participant benefits - call participants to action - ask participants if they have any questions.
Functional context
Learning Management System (LMS)
Ishikawa - fishbone
44. Five conflict responses
A measure of the variability of scores from the mean
To aid in career planning
Competing - accommodating - avoiding - collaborating - and compromising.
Hypothetical
45. Three drawbacks of classroom training
A visual tools used to systematically describe actions/behaviors in a sequential flow - including all the steps and tasks for that process flow.
Hypothetical
High cost - scheduling difficulties - and temporary (unless learners have opportunity to practice)
Determining needs - defining scope and budget - creating and sending the RFP - evaluating proposals and selecting vendors - notifying the vendor and negotiating the contract - implementing the project - monitoring the project - completing and evaluat
46. The ability of the same measurement to produce consistent results over time
Websites where users post questions - thoughts and observations - and can reply to other users postings of the same
Reliability
Groupthink
Knowledge in one's personal memory - includes judgment - insights - experience - know-how - personal beliefs - and personal values.
47. Five job analysis methods
The selection of measurement points which can have a large impact on the research's ability to be generalized
Interview - survey/questionnaire - observation - focus group - work diary/work log
Data from archival records - existing records - report - and data
The extent to which an instrument represents the program's content
48. The three building blocks of knowledge management
Data - Information - Knowledge
Synchrononous occurs at a given time with a live instructor. Asynchronous is self-paced and available at any time.
Knowledge that has been documented - includes books - manuals - training courses - job aids - software rules - databases - etc.
Determining needs - defining scope and budget - creating and sending the RFP - evaluating proposals and selecting vendors - notifying the vendor and negotiating the contract - implementing the project - monitoring the project - completing and evaluat
49. The characteristics of a complex system
Likert scale
Andragogy - time pressures - goal orientation - previous knowledge and experience - relevent content - levels of motivation - and different learning styles
Hard data
The whole is more than the sum of the parts - patterns are everywhere in the system - cause and effect is never simple - history does and does not repeat itself - change come from chaos - the future can and cannot be predicted
50. Two types of job rotations
Job analysis
Create a vision - communicate the plan - connect the people - congratulate success
Cross-functional - cross-country/international
Knowledge - skills - desire - environment - and opportunity