Test your basic knowledge |

Certified Professional In Learning And Performance Cplp

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Extant
Data - Information - Knowledge
Numbers or variables used to rank order a system
Data from archival records - existing records - report - and data
Websites where users post questions - thoughts and observations - and can reply to other users postings of the same

2. The six major factors that influence performance in Gilbert's behavior engineering model
Information - resources - incentives/consequences - knowledge and skills - capacity - and motivation.
Pedagogy
The most frequently occurring value
Performance records - direct observation - supervisor checklists

3. Three pitfalls of coaching
Job analysis
Agreeing with the client when another response would be better - being judgmental or too rigid - progressing at the wrong pace (too fast/too slow) for the client
Convergers - divergers - assimilators - and accommodators
The outcome that depends on the independent variable and covariates

4. The two primary tools for the visual display of quantitative data
- measure - analyze - improve - control
Documentation audit - information system survey - identification of external information sources
Charts - graphs
Terminal objectives

5. Types of Level 3 instruments
Performance audit
Terminal objectives
Action plans - interviews - questionnaires - focus groups - performance contracts
Inputs - outputs - process controls - and resources.

6. Discrete
Determine business impact - improve the design of the learning experience - determine the content's adequacy
A variable in whole number or distinct units (opposed to continuous)
Competing - accommodating - avoiding - collaborating - and compromising.
The outcome that depends on the independent variable and covariates

7. Two guiding principles of displaying quantative data in charts and graphs
Lack of knowledge or skills - lack of physical resources - process problems - lack of information - lack of leadership - lack of information on consequences - lack of motivation - inadequate feedback - inadequate incentives - performer's lack of capa
Information - feedback
Technical competence - people skills - conceptual skills - results - taste - judgment - character
Scaling and integrity

8. What does proxemics refer to?
Long-term process for performance improvement based on 1-on-1 interactions where mentee retains the responsibility for improvement
The explicit and systematic management of intellectual capital and organizational knowledge for the purpose of improving organizations and the people in the organizations; as well as - associated processes like creating - gathering - organizing - ret
Personal space
Scaling and integrity

9. The components of the VAK model
Documentation audit - information system survey - identification of external information sources
Howard Gardner
Visual - Auditory - and Kinestethic
Kurt Lewin's forcefield analysis

10. The HPI tool that can gather both qualitative and quantitative data
Lack of knowledge or skills - lack of physical resources - process problems - lack of information - lack of leadership - lack of information on consequences - lack of motivation - inadequate feedback - inadequate incentives - performer's lack of capa
Honesty - fairness - lawfulness - compassion - respect - loyalty - dependability
Structure and processes - resources - information - knowledge and skills - motives - and wellness.
Surveys

11. The way of learning that stresses experience and reflection - and uses an inductive learning process that takes a learner through five stages: experiencing - publishing - processing - generalizing - and applying
Experiential learning
Lack of knowledge or skills - lack of physical resources - process problems - lack of information - lack of leadership - lack of information on consequences - lack of motivation - inadequate feedback - inadequate incentives - performer's lack of capa
Capture attention - reveal trainer's style - raise participant's comfort level - introduce the topic of the presentation.
Synchrononous occurs at a given time with a live instructor. Asynchronous is self-paced and available at any time.

12. Closed questions
Formulation - Development - Implementation - Evaluation
The most frequently occurring value
Entertainment - interaction - control - usability - and customization
Questions that check for understanding or test for consensus

13. The tasks involved in the development phase of strategic development
Facilitation is used to involve participants - and to help them learn from one another.
Electronic performance support system (EPSS)
Time and resource intensive - undue influence of vocal member(s) - difficult to facilitate with a single facilitator to encourage participation and take notes
Conduct a SWOT - establish strategic goals - develop strategies to achieve the strategic goals

14. An evaluation of an evaluation
Create safe haven for learning - create a comfortable environment - encourage participation - facilitate more than lecture.
Meta-evaluation
Current organization climate - available resources
Rote skills - and prerequisite material

15. The six steps in a training needs assessment
Information - resources - incentives/consequences - knowledge and skills - capacity - and motivation.
Defining objectives - identifying necessary data - selecting data collection methods - collecting data - analyzing and confirming data - and reporting on the data
Preparation
Failure to partner - failure to consider culture - failure to manage change - and failure to adapt to the client.

16. Types of Level 2 instruments
Learning Management System. Software that automates administration - tracking - and reporting of learning events (ILT and online).
The multiple dependent variables in a study with multiple independent variables
Written tests - oral Q&A - performance tests - role plays
Evaluation

17. The questioning technique that seeks to develop critical thinking and creativity
Pareto analysis
A variable that can have one of two possible values.
Cognitivism
Socratic questioning

18. When a WLP professional - prior to a learning session - plans seating arrangement - arranges refreshments - determines goals and expectations for the class - what are they attempting to affect
Observe body language
External coaching - internal coaching
Business Analysis
External and environmental influences

19. Knowledge management
The explicit and systematic management of intellectual capital and organizational knowledge for the purpose of improving organizations and the people in the organizations; as well as - associated processes like creating - gathering - organizing - ret
Image oriented - interactive - immediate - and intimate.
Websites where users post questions - thoughts and observations - and can reply to other users postings of the same
Indicate whether response was correct - explain an incorrect response or clarify a correct response - give instructions on how to proceed

20. The technique that should account for 50% of the preparation for a presentation
Interview - survey/questionnaire - observation - focus group - work diary/work log
Rehersal
The explicit and systematic management of intellectual capital and organizational knowledge for the purpose of improving organizations and the people in the organizations; as well as - associated processes like creating - gathering - organizing - ret
No area is overlooked - forces to be used are known - there is time to develop other strategies if the analysis reveals the need

21. Meta-tag
L = P + Q + R. Learning - Programmed instruction - Questioning - Reflection
An HTML tag identifying the context of the contents on a website or knowledge base.
Multiple intelligences theory
Structure and processes - resources - information - knowledge and skills - motives - and wellness.

22. Five technologies that can be used to connect clients to coaches
Phone - VoIP - online meetings - email - specialized software
The process that connects information - education - expertise - and practical application of people in an organization for the purposes of sharing and access.
Productivity Environmental Preference Survey (PEPS) - Canfield Learning Style Inventory - and Learning Style Questionnaire
Electronic Performance Support System. Software that provides just-in-time help - guidance - coaching - or assistance to improve job performance.

23. Mode
The most frequently occurring value
Rote skills
Structures - patterns - events
Upper-left cerebral - lower-left limbic - upper-right cerebral - and lower-right limbic

24. The type of results produced by quantative methods
Solution Implementation
Hard data
To improve performance by systematically developing human expertise through organizational development and training
Establish scope - create plan - implement plan - monitor/evaluate/revise plan

25. The criteria for determining if a project is appropriate for action learning
Cognitivism
Reality - feasibility - authority - and learning opportunities
Focused on fundamental changes to thinking patterns and behaviors
Honesty - fairness - lawfulness - compassion - respect - loyalty - dependability

26. The four components of a learning objective
Data that has been given context
Change Management
Chaos is simple systems generating complicated behavior. Complexity is complicated systems generating simple behavior.
Audience - Behavior - Condition - and Degree

27. Describe noise - in communication theory
Language - speech - environmental - and psychological
Experiential learning
Culture - vision - strategy - and structure
Something that disrupts the flow of information between source and receiver

28. Contrast synchronous to asynchronous e-learning
Psychomotor skills
Synchrononous occurs at a given time with a live instructor. Asynchronous is self-paced and available at any time.
Two-aix matrixes - flowcharts - dichotomy - graphic models
A group of people who share a common interest - and are willing to share the experiences of their common interest.

29. Level 4 evaluation
Slides
Defining objectives - identifying necessary data - selecting data collection methods - collecting data - analyzing and confirming data - and reporting on the data
Room size or number of participants is too large - when trainer wants to be more formal - when trainer has illegible handwriting - when the trainer presents the same program regularly.
Behavior

30. Sequencing and structure are closely related. What refers to the relationship among skills and topics
Job aids - and EPSS
Establish scope - create plan - implement plan - monitor/evaluate/revise plan
Structure
Opportunity-centered

31. The four characteristics of online communication
Change Management
Capture attention - help message to be remembered - establish rapport - build credibility - and build team unity.
Image oriented - interactive - immediate - and intimate.
Psychomotor skills

32. Mean
Howard Gardner
The selection of measurement points which can have a large impact on the research's ability to be generalized
The sum of the numbers divided by the total number of values
Psychomotor skills

33. BE
Breakeven ( ( Program Costs / Investment ) / ( Benefits / Cash Inflow) )
No right or final answers - cause and effect not related to space and time - all solutions require careful consideration - behavior gets worse before it gets better - all systems have limits - foresight benefits the organization
Control groups - management estimates - extant data - external studies
Raw and non-contextual - and can exist in forms usable or not

34. Four common mistakes HPI professionals make in selecting - designing - and implementing interventions
Job analysis
Analytical - amiable - drivers - expressive
Failure to partner - failure to consider culture - failure to manage change - and failure to adapt to the client.
Brainstorming - case studies - and role plays

35. Five approaches to facilitate inclusion
Audience - Behavior - Condition - and Degree
Constraints analysis
Awareness - modeling - targeted interventions - desensitization - training
Written tests - oral Q&A - performance tests - role plays

36. Information Chunking
Learning Content Management System. Software that packages courses and learning materials for print - CD-ROM - and electronic publication.
Upper-left cerebral - lower-left limbic - upper-right cerebral - and lower-right limbic
The process that enables organizations to create short reference materials with relevant information by reducing information into codified - categorized - and reusable content.
Discovery - Dream - Design - and Destiny

37. Things feedback to a learner that answered a question should do
Indicate whether response was correct - explain an incorrect response or clarify a correct response - give instructions on how to proceed
Learner self-concept - Learner prior experience - Readiness to learn - Orientation to learning - and Motivation to learn
Pareto analysis
Learning

38. A computer application that is linked directly to another application to train or guide workers through a task
Functional context
Job analysis
Electronic performance support system (EPSS)
External coaching - internal coaching

39. The mode of training for which classroom training is most effective
Psychomotor skills
Learning organizations - systems thinking
Design
Image oriented - interactive - immediate - and intimate.

40. The three competency elements that constitute most jobs
Managerial/administrative - supervisory - functional
External and environmental influences
A measure of the variability of scores from the mean
The mid-point of the distribution - 50% of the values are above/below this value

41. Knowledge
Capture attention - reveal trainer's style - raise participant's comfort level - introduce the topic of the presentation.
Job aids - and EPSS
Create a vision - communicate the plan - connect the people - congratulate success
Information that combined with understanding enables understanding

42. Exercises that include a form of real-life situation that allows participants to practice is called
Simulations
Audience - behavior - condition - and degree
Problem - action learning group - emphasis on careful questioning and listening - resolution to take action - commitment to learning - group facilitator/learning coach
Purpose and character of use (commercial or nonprofit educational use) - nature of the copyrighted work - amount of the work used in relationship to the whole of the work - effect on the market potential for or value of the copyrighted work

43. Sampling

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44. Types of synthesis models
Conduct a SWOT - establish strategic goals - develop strategies to achieve the strategic goals
Two-aix matrixes - flowcharts - dichotomy - graphic models
Meta-evaluation
Technical competence - people skills - conceptual skills - results - taste - judgment - character

45. Critical Path
Behavorism
When the cause of the problem is a lack of knowledge or skills
The minimum time schedule for completing all the tasks in a project with several overlapping or dependent tasks.
L = P + Q + R. Learning - Programmed instruction - Questioning - Reflection

46. Four ways to create a learning climate based on Knowles' work
Create safe haven for learning - create a comfortable environment - encourage participation - facilitate more than lecture.
Meta-evaluation
Websites where users post questions - thoughts and observations - and can reply to other users postings of the same
Philosophy of coaching - definition of coaching - standards of ethical coaching conduct - pledge of coaching ethics

47. The factors that are defined during the performance gap analysis
Performance Analysis
The world is created in conversation
Driving forces - restraining forces - current state - desired state
Two-aix matrixes - flowcharts - dichotomy - graphic models

48. The two criteria for a successful training program that must be accounted for by the WLP professional
Objectivity - confidentiality
Program Evaluation Review Technique. A diagramming technique that enables project managers to estimate a range of task durations by estimating optomistic - pessimistic - and likely durations for each task.
Learner-centered - content-centered
Current organization climate - available resources

49. Mentoring
Technical competence - people skills - conceptual skills - results - taste - judgment - character
Long-term process for performance improvement based on 1-on-1 interactions where mentee retains the responsibility for improvement
Low frequency - high complexity - high consequence of error - high probability of change in the future
Purpose and character of use (commercial or nonprofit educational use) - nature of the copyrighted work - amount of the work used in relationship to the whole of the work - effect on the market potential for or value of the copyrighted work

50. The process where each member of a group makes their opinions conform to the perceived group consensus
Questionnaires - follow-up interviews - observation checklists
Groupthink
When the cause of the problem is a lack of knowledge or skills
Documentation audit - information system survey - identification of external information sources