Test your basic knowledge |

Certified Professional In Learning And Performance Cplp

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. The second component of the ASTD HPI model
Performance Analysis
HPI uses a results-based - systematic approach - HPI focuses on accomplishments before behavior - Organizations are systems.
Cognitive
Change Management

2. The first component of the ASTD HPI model
Business Analysis
Seels and Glasgow instructional systems design model
Communication - client motivation - self-management - technical skills
Technology - new products - shareholders - financial conditions - system challenges - process challenges - policies

3. The five factors that affect human performance
Knowledge - skills - desire - environment - and opportunity
Perform a front-end analysis
Do not discriminate in any aspect of employment based on disabilities - with reasonable accommodations such as interpreters - reading aids - instructional material modifications - etc.
Social contexting - contexting - authority - and concept of time

4. Continuous
Simulations
A variable that can have one of two possible values.
A variable whose quantification can be broken down into very small units - often called analog (opposed to discrete)
Facilitators establish the initial mood or climate of the class experience - and clarify the purpose of individuals as well as the general purposes of the group

5. List 10 types of root causes

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183

6. Three disadvantages of focus groups
Interviews
Synchrononous occurs at a given time with a live instructor. Asynchronous is self-paced and available at any time.
Time and resource intensive - undue influence of vocal member(s) - difficult to facilitate with a single facilitator to encourage participation and take notes
Cognitivism

7. Dichotomous
Split-half
Feedback
Problem - action learning group - emphasis on careful questioning and listening - resolution to take action - commitment to learning - group facilitator/learning coach
A variable that can have one of two possible values.

8. Three examples of active training techniques
Capture attention - help message to be remembered - establish rapport - build credibility - and build team unity.
Benjamin Bloom
Raw and non-contextual - and can exist in forms usable or not
Brainstorming - case studies - and role plays

9. Two characteristics of distance learning
Cross-functional - cross-country/international
Request for proposal. A communication from an organization to potential vendors that defines the organizations needs and how to respond to those needs.
Separation of place - time - or both among learners - instructors - and learning resources; Interactions are conducted through one or mode media.
Charts - graphs

10. The six interactive and interdependent components of an action learning program
Experiencing - publishing - processing - generalizing - and applying
Communication - client motivation - self-management - technical skills
Agreeing with the client when another response would be better - being judgmental or too rigid - progressing at the wrong pace (too fast/too slow) for the client
Problem - action learning group - emphasis on careful questioning and listening - resolution to take action - commitment to learning - group facilitator/learning coach

11. Factors that determine fair use
Knowledge that has been documented - includes books - manuals - training courses - job aids - software rules - databases - etc.
Ideas - processes - procedures - methods of operation - concepts - principles - and discoveries
Purpose and character of use (commercial or nonprofit educational use) - nature of the copyrighted work - amount of the work used in relationship to the whole of the work - effect on the market potential for or value of the copyrighted work
Reliability

12. The analysis that serves as a reality check to identify a project's limiting factors
Characteristics of adults as learners (CAL) conceptual framework
Control groups - management estimates - extant data - external studies
Constraints analysis
The process that enables organizations to create short reference materials with relevant information by reducing information into codified - categorized - and reusable content.

13. Explicit knowledge
Eager to succeed - open to support - interested in different tactics/methods and trying those out - learning oriented
Knowledge that has been documented - includes books - manuals - training courses - job aids - software rules - databases - etc.
Robert Mager
Focused on fundamental changes to thinking patterns and behaviors

14. The seven basic self-governing behaviors
Honesty - fairness - lawfulness - compassion - respect - loyalty - dependability
Performance Analysis
Establish short-term objectives - create an action plan to achieve short-term objectives - allocate resources to the objectives - motivate employees to reach the objectives
Competing - accommodating - avoiding - collaborating - and compromising.

15. Three basic management styles
Learning
Surveys
Results
Dictatorship - anarchy - democracy

16. Quantitative
Knowledge that has been documented - includes books - manuals - training courses - job aids - software rules - databases - etc.
Hard data
Audience - behavior - condition - and degree
Measures of quantity or numbers

17. Single-loop learning
Focused on learning and using new necessary skills through incremental change
Multiple intelligences theory
A variable the influences the dependent variable
Kurt Lewin's forcefield analysis

18. Change management
Economic - social - political and legislative - workforce - technological - and competitive.
Learner self-concept - Learner prior experience - Readiness to learn - Orientation to learning - and Motivation to learn
External and environmental influences
Change is a process not an event. Change management is the process of directing change at each level of an organization.

19. The type of question - often starting with 'what if ...' - that is used to get learners to thinking freely
The process that connects information - education - expertise - and practical application of people in an organization for the purposes of sharing and access.
Silence
Establish scope - create plan - implement plan - monitor/evaluate/revise plan
Hypothetical

20. Nominal data
Business needs - performance needs - learning needs - and learner needs
Knowledge - skills - desire - environment - and opportunity
Numbers or variables used to classify a system
Split-half

21. The characteristics of a complex system
The whole is more than the sum of the parts - patterns are everywhere in the system - cause and effect is never simple - history does and does not repeat itself - change come from chaos - the future can and cannot be predicted
Multiple intelligences theory
A variable in whole number or distinct units (opposed to continuous)
Create new hire training - develop behavior-based interview questions - write performance objectives - prepare employees for career progression

22. Mentoring
In statistics - it means probably true
Long-term process for performance improvement based on 1-on-1 interactions where mentee retains the responsibility for improvement
Experiential learning
Behavior

23. Three advantages of interviews as a data gathering technique
The most frequently occurring value
Rich data - comparable data across interviews with proper construction of interview protocol - and adds depth to quantative methods
Self-study guides - job aids - instructor-led materials - technology-delivered training deliverables - assessments
Formulation - Development - Implementation - Evaluation

24. The four dimensions of personality per the Myers-Briggs Type Indicator
Simulations
Personal space
Extroversion/Introversion - Sensing/Intuition - Thinking/Feeling - Judgment/Perception
Indicate whether response was correct - explain an incorrect response or clarify a correct response - give instructions on how to proceed

25. Level 4 evaluation
Failure to partner - failure to consider culture - failure to manage change - and failure to adapt to the client.
Chat rooms are essentially synchronous (real-time) message boards.
Measures of quantity or numbers
Behavior

26. Steps of managing a change project
External and environmental influences
Subject-matter expert
Initiating - planning - executing - controlling - closing
Groupthink

27. Four variables that effect how members of a culture think and express themselves
Speed - quantity - quality/accuracy - thoroughness - timeliness
Social contexting - contexting - authority - and concept of time
Presentation software
Hard data

28. The instructional design model is based on the assumptions that design happens in a context of project management that establishes roles - tasks - timelines - budgets - checkpoints - and supervisory procedures
Seels and Glasgow instructional systems design model
Change Management
An unknown or uncontrolled variable that produces an effect
The extent to which an instrument represents the program's content

29. Types of Level 4 instruments
Low frequency - high complexity - high consequence of error - high probability of change in the future
Performance records - direct observation - supervisor checklists
The selection of measurement points which can have a large impact on the research's ability to be generalized
Scaling and integrity

30. The technique trainers should use when a presentation is formal and should present a professional image
Solution Selection
Business needs - performance needs - learning needs - and learner needs
Slides
Navigation

31. The seven attributes essential for leadership per Warren Bennis
Performance Analysis
Technical competence - people skills - conceptual skills - results - taste - judgment - character
Cognitivism
Learning style

32. The methods learning organizations use to create and foster productive learning
Disengagement - disidentification - disorientation - and disenchantment.
Chat rooms are essentially synchronous (real-time) message boards.
Culture - vision - strategy - and structure
Competing - accommodating - avoiding - collaborating - and compromising.

33. BCR
Bloom's taxonomy - six sigma - Kepner-Tregoe
Benefit-to-cost ratio (Total Benefit / Total Program Cost)
Interviews
Phone - VoIP - online meetings - email - specialized software

34. The three levels of problems in systems thinking
Structures - patterns - events
Learning Content Management System. Software that packages courses and learning materials for print - CD-ROM - and electronic publication.
Program Evaluation Review Technique. A diagramming technique that enables project managers to estimate a range of task durations by estimating optomistic - pessimistic - and likely durations for each task.
Driving forces - restraining forces - current state - desired state

35. PERT
Competing - accommodating - avoiding - collaborating - and compromising.
Program Evaluation Review Technique. A diagramming technique that enables project managers to estimate a range of task durations by estimating optomistic - pessimistic - and likely durations for each task.
Extroversion/Introversion - Sensing/Intuition - Thinking/Feeling - Judgment/Perception
Data that has been given context

36. The five principles of andragogy
Behavorism
Learner self-concept - Learner prior experience - Readiness to learn - Orientation to learning - and Motivation to learn
Observe body language
Surveys

37. The processes performance management is primarily concerned with
Developing employees - motivating employees - deploying employees - aligning people to process to increase performance
Solution Implementation
Information that combined with understanding enables understanding
Scaling and integrity

38. Four stages of transition through M&As
Disengagement - disidentification - disorientation - and disenchantment.
Formative evaluation
Review of objective and key points - review participant benefits - call participants to action - ask participants if they have any questions.
Socratic questioning

39. Four characteristics of highly motivated clients
Eager to succeed - open to support - interested in different tactics/methods and trying those out - learning oriented
Speed - quantity - quality/accuracy - thoroughness - timeliness
Long-term process for performance improvement based on 1-on-1 interactions where mentee retains the responsibility for improvement
Numbers or variables used to rank order a system

40. Four basic components of a process
Groupthink
Reaction
Inputs - outputs - process controls - and resources.
A group of people who share a common interest - and are willing to share the experiences of their common interest.

41. LCMS
Cost or budget - lesson content - learner background and expectations - time available - and facilities/equipment/materials
Evaluation
Learning Content Management System. Software that packages courses and learning materials for print - CD-ROM - and electronic publication.
Phone - VoIP - online meetings - email - specialized software

42. Information Chunking
Capture attention - help message to be remembered - establish rapport - build credibility - and build team unity.
The process that enables organizations to create short reference materials with relevant information by reducing information into codified - categorized - and reusable content.
Performance records - direct observation - supervisor checklists
An HTML tag identifying the context of the contents on a website or knowledge base.

43. Extant
Design
Long-term process for performance improvement based on 1-on-1 interactions where mentee retains the responsibility for improvement
A variable the influences the dependent variable
Data from archival records - existing records - report - and data

44. The three parts of the problem-solving model
Numbers or variables used to classify a system
Sequence
Diagnose the problem - generate alternative actions/behaviors - identify consequences for those actions/behaviors
Raw and non-contextual - and can exist in forms usable or not

45. The two criteria that learners must demonstrate before leaving performance-based training (PBT)
Economic - social - political and legislative - workforce - technological - and competitive.
Reliability
Review strategies - measure performance - take correction action
Knowledge - skills

46. Four stages of accelerated learning

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183

47. Critical Path
Behavior
Extroversion/Introversion - Sensing/Intuition - Thinking/Feeling - Judgment/Perception
Discovery - Dream - Design - and Destiny
The minimum time schedule for completing all the tasks in a project with several overlapping or dependent tasks.

48. Four elements of an effective oral presentation
DMAIC methodology - IPO model - flowcharting - evaluation models
Behavior
Opener - bridge - main body - and close
A collection of code containing instructions for a computer to perform a specific action

49. Five mistakes managers can make to negatively impact employee motivation
In statistics - it means probably true
Robert Mager
Misplacing ownership - misaligning incentives - saving recognition - playing favorites - misspeaking praise
Learning

50. Dependent
Sorting - tabulating - and comparing raw to summarized data
The outcome that depends on the independent variable and covariates
The explicit and systematic management of intellectual capital and organizational knowledge for the purpose of improving organizations and the people in the organizations; as well as - associated processes like creating - gathering - organizing - ret
Program Evaluation Review Technique. A diagramming technique that enables project managers to estimate a range of task durations by estimating optomistic - pessimistic - and likely durations for each task.