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Certified Professional In Learning And Performance Cplp

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Four tools and techniques related to six sigma
Learning organizations - systems thinking
Multiple intelligences theory
Audience - behavior - condition - and degree
DMAIC methodology - IPO model - flowcharting - evaluation models

2. The theory that matches individual needs to instructional experiences
Identify organizational values - development mission - develop vision - develop value statements
Learning organizations - systems thinking
Opportunity-centered
Organization - process - and job/performer.

3. The third component of the ASTD HPI model
Cause Analysis
Inputs - outputs - process controls - and resources.
Hypothetical
Monetary impact/ROI

4. The diagnostic model that identifies the performance problem cause - based on cause driving solution

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5. The five factors that affect human performance
Knowledge - skills - desire - environment - and opportunity
Upper-left cerebral - lower-left limbic - upper-right cerebral - and lower-right limbic
The sum of the numbers divided by the total number of values
Knowledge - skills

6. The tool instructors can leverage from WBT to immediately determine a group's understanding of the material
Driving forces - restraining forces - current state - desired state
Kurt Lewin's forcefield analysis
Pareto analysis
Polling questions

7. The method used to identify all duties - responsibilities - and tasks that make up a single job function or role
Sequence
Job analysis
High cost - scheduling difficulties - and temporary (unless learners have opportunity to practice)
Focused on learning and using new necessary skills through incremental change

8. Level 3 evaluation
Results
Convergers - divergers - assimilators - and accommodators
Silence
Adult learning theories - instructional design techniques

9. Two examples of performance support systems
Failure to partner - failure to consider culture - failure to manage change - and failure to adapt to the client.
Job aids - and EPSS
Convergers - divergers - assimilators - and accommodators
Learning Management System. Software that automates administration - tracking - and reporting of learning events (ILT and online).

10. The ability of the same measurement to produce consistent results over time
Review of objective and key points - review participant benefits - call participants to action - ask participants if they have any questions.
Organization - process - and job/performer.
Learning style
Reliability

11. The final behavioral outcomes of a specific instructional event
Terminal objectives
Knowledge that has been documented - includes books - manuals - training courses - job aids - software rules - databases - etc.
Speed - quantity - quality/accuracy - thoroughness - timeliness
Competing - accommodating - avoiding - collaborating - and compromising.

12. Software that automates the administration of training
Raw and non-contextual - and can exist in forms usable or not
The process that enables organizations to create short reference materials with relevant information by reducing information into codified - categorized - and reusable content.
Slides
Learning Management System (LMS)

13. The steps in the outsourcing process
Behavior
Honesty - fairness - lawfulness - compassion - respect - loyalty - dependability
Determining needs - defining scope and budget - creating and sending the RFP - evaluating proposals and selecting vendors - notifying the vendor and negotiating the contract - implementing the project - monitoring the project - completing and evaluat
Identify organizational values - development mission - develop vision - develop value statements

14. Sequencing and structure are closely related. What refers to the relationship among skills and topics
Gain understanding or learning objectives - learn the materials - practice the delivery - prepare questions to stimulate learning.
Pedagogy
Learning technologies
Structure

15. Independent
Productivity Environmental Preference Survey (PEPS) - Canfield Learning Style Inventory - and Learning Style Questionnaire
Relevance - inquiry - freedom - connectedness - reception - empowerment - play
A variable the influences the dependent variable
Economic - social - political and legislative - workforce - technological - and competitive.

16. The process of giving advice or information from one person to another about the usefulness of an event - process or action
Problem - action learning group - emphasis on careful questioning and listening - resolution to take action - commitment to learning - group facilitator/learning coach
Benefit-to-cost ratio (Total Benefit / Total Program Cost)
Adult learning theories - instructional design techniques
Feedback

17. The HPI tool used to collect current performance - learner analysis - and business needs
Learner self-concept - Learner prior experience - Readiness to learn - Orientation to learning - and Motivation to learn
Interviews
Opportunity-centered
Observe body language

18. Five approaches to facilitate inclusion
A variable that can have one of two possible values.
Behavior
Awareness - modeling - targeted interventions - desensitization - training
Pilot tests - technical reviews - production reviews

19. The way a person prefers to learn new content
Learning style
Do not discriminate in any aspect of employment based on disabilities - with reasonable accommodations such as interpreters - reading aids - instructional material modifications - etc.
Kurt Lewin's forcefield analysis
Synchrononous occurs at a given time with a live instructor. Asynchronous is self-paced and available at any time.

20. Two types of personality inventory instruments
The selection of measurement points which can have a large impact on the research's ability to be generalized
Communication - client motivation - self-management - technical skills
Myer-Briggs Type Indicator (MBTI) - DiSC personality profile
Thinking about the whole organization - rather than individuals - and looking primarily at processes

21. The two management practices similar to complexity theory
Learning organizations - systems thinking
Low frequency - high complexity - high consequence of error - high probability of change in the future
Rehersal
Focused on fundamental shifts in how people view themselves - and intentional alterations of beliefs and values about the world and themselves

22. The method where instruction is provided in a self-directed format that is available at all times - even with a facilitator is not online
Numbers or variables used to classify a system
Ideas - processes - procedures - methods of operation - concepts - principles - and discoveries
Interview - survey/questionnaire - observation - focus group - work diary/work log
Asynchronous

23. What does context refer to in designing learning
Return-on-investment ( (Benefits - Costs) / Costs) * 100
Learner characteristics like age - educational background - cultural background - learner expectations - and learn motivation to attend
Bloom's taxonomy - six sigma - Kepner-Tregoe
Honesty - fairness - lawfulness - compassion - respect - loyalty - dependability

24. Types of Level 4 instruments
Feedback
The process that enables organizations to create short reference materials with relevant information by reducing information into codified - categorized - and reusable content.
Performance records - direct observation - supervisor checklists
Engage learner's attention - present materials as input to brain - practice with ideas and skills - review to create new connections and applications

25. Three advantages of interviews as a data gathering technique
Capture attention - reveal trainer's style - raise participant's comfort level - introduce the topic of the presentation.
Behavior
Rich data - comparable data across interviews with proper construction of interview protocol - and adds depth to quantative methods
Skill variety - task identity - task significance - autonomy - feedback

26. The system that uses knowledge - skills - and attitudes (KSAs) to describe three types of learning

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27. Five stages of Tuckman's team-maturing model
A variable whose quantification can be broken down into very small units - often called analog (opposed to discrete)
Performance audit
Form - storm - norm - perform - and adjourn.
Perform a front-end analysis

28. The six major factors that influence performance in Gilbert's behavior engineering model
Information - resources - incentives/consequences - knowledge and skills - capacity - and motivation.
Establish short-term objectives - create an action plan to achieve short-term objectives - allocate resources to the objectives - motivate employees to reach the objectives
Measures of quantity or numbers
To systematically plan an organization's future

29. Three disadvantages of focus groups
Time and resource intensive - undue influence of vocal member(s) - difficult to facilitate with a single facilitator to encourage participation and take notes
The minimum time schedule for completing all the tasks in a project with several overlapping or dependent tasks.
The outcome that depends on the independent variable and covariates
To aid in career planning

30. What is the best thing to do first when a client wants a designer to develop a training to improve declining business process
Perform a front-end analysis
Measures looking at opinions - behaviors - and attributes
Mentoring is longer term - and mentors do not have responsibility for participants improvement.
Walk towards a participant as they speak

31. Training that related to actual job circumstances
Functional context
Documentation audit - information system survey - identification of external information sources
Economic - social - political and legislative - workforce - technological - and competitive.
Howard Gardner

32. Single-loop learning
Rehersal
Focused on learning and using new necessary skills through incremental change
A measure of the variability of scores from the mean
Do not discriminate in any aspect of employment based on disabilities - with reasonable accommodations such as interpreters - reading aids - instructional material modifications - etc.

33. Community of practice
Measures looking at opinions - behaviors - and attributes
Behavorism
Formative evaluation
A group of people who share a common interest - and are willing to share the experiences of their common interest.

34. The theory that describes how intelligences reflect how people prefer to process information
Weak manager judgments or experience levels - identified talent shortages - organization culture suports structured programs
Robert Mager
Design
Multiple intelligences theory

35. PERT
Central tendency
Program Evaluation Review Technique. A diagramming technique that enables project managers to estimate a range of task durations by estimating optomistic - pessimistic - and likely durations for each task.
Suggestopedia
Learning Content Management System. Software that packages courses and learning materials for print - CD-ROM - and electronic publication.

36. The method used to identify the efficiency and effectiveness of employees
Written tests - oral Q&A - performance tests - role plays
Performance audit
Benefit-to-cost ratio (Total Benefit / Total Program Cost)
Competing - accommodating - avoiding - collaborating - and compromising.

37. The components of the VAK model
Visual - Auditory - and Kinestethic
Change is a process not an event. Change management is the process of directing change at each level of an organization.
Data - Information - Knowledge
Virtual Reality. Computer-based technology that gives the user a realistic - 3-D - interactive experience that engages as many senses as possible.

38. The type of question - often starting with 'what if ...' - that is used to get learners to thinking freely
External coaching - internal coaching
Job aids - and EPSS
Suggestopedia
Hypothetical

39. learning object
Questions that check for understanding or test for consensus
The process that enables organizations to create short reference materials with relevant information by reducing information into codified - categorized - and reusable content.
Self-contained chunk of instructional material
Audience - behavior - condition - and degree

40. Systems thinking
Thinking about the whole organization - rather than individuals - and looking primarily at processes
Weak manager judgments or experience levels - identified talent shortages - organization culture suports structured programs
Performance Analysis
Measures of quantity or numbers

41. The method a trainer can use to encourage a participant to continue speaking
Self-contained chunk of instructional material
Focused on learning and using new necessary skills through incremental change
Change Management
Walk towards a participant as they speak

42. BE
Convergers - divergers - assimilators - and accommodators
The world is created in conversation
Breakeven ( ( Program Costs / Investment ) / ( Benefits / Cash Inflow) )
Cross-functional - cross-country/international

43. Dependent
The outcome that depends on the independent variable and covariates
The expected range of a measurement
Navigation
Developing employees - motivating employees - deploying employees - aligning people to process to increase performance

44. The characteristics of a complex system
The whole is more than the sum of the parts - patterns are everywhere in the system - cause and effect is never simple - history does and does not repeat itself - change come from chaos - the future can and cannot be predicted
Reaction
Asynchronous
Eager to succeed - open to support - interested in different tactics/methods and trying those out - learning oriented

45. The four parts of the International Federation's (ICF) ethical standards
Synchrononous occurs at a given time with a live instructor. Asynchronous is self-paced and available at any time.
Philosophy of coaching - definition of coaching - standards of ethical coaching conduct - pledge of coaching ethics
Analytical - amiable - drivers - expressive
Honesty - fairness - lawfulness - compassion - respect - loyalty - dependability

46. Factors that determine fair use
Purpose and character of use (commercial or nonprofit educational use) - nature of the copyrighted work - amount of the work used in relationship to the whole of the work - effect on the market potential for or value of the copyrighted work
Skill variety - task identity - task significance - autonomy - feedback
Raw and non-contextual - and can exist in forms usable or not
A description or design specification for how information should be treated and organized.

47. The analysis that identifies forces that maintain the status quo - and the approaches to allow change

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48. Three tasks for knowledge mapping
Engage learner's attention - present materials as input to brain - practice with ideas and skills - review to create new connections and applications
A description or design specification for how information should be treated and organized.
Documentation audit - information system survey - identification of external information sources
Learning Management System (LMS)

49. The second component of the ASTD HPI model
Create new hire training - develop behavior-based interview questions - write performance objectives - prepare employees for career progression
Computer-based training. Any learning event that uses computers as the primary distributions method.
Performance Analysis
Speed - quantity - quality/accuracy - thoroughness - timeliness

50. The seven basic self-governing behaviors
Learning technologies
Monetary impact/ROI
Reality - feasibility - authority - and learning opportunities
Honesty - fairness - lawfulness - compassion - respect - loyalty - dependability