Test your basic knowledge |

Certified Professional In Learning And Performance Cplp

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Knowledge
Review of objective and key points - review participant benefits - call participants to action - ask participants if they have any questions.
Data - Information - Knowledge
Information that combined with understanding enables understanding
The extent to which an instrument predicts future results

2. Four benefits of web-based training
Cost-effectiveness - accessibility and application - learner access - and self-direction
Bloom's taxonomy - six sigma - Kepner-Tregoe
The whole is more than the sum of the parts - patterns are everywhere in the system - cause and effect is never simple - history does and does not repeat itself - change come from chaos - the future can and cannot be predicted
Andragogy - time pressures - goal orientation - previous knowledge and experience - relevent content - levels of motivation - and different learning styles

3. Community of practice
Solution Implementation
A group of people who share a common interest - and are willing to share the experiences of their common interest.
Honesty - fairness - lawfulness - compassion - respect - loyalty - dependability
Passive - active - empathetic - listening for knowledge - listening for clarification

4. Five technologies that can be used to connect clients to coaches
Lack of knowledge or skills - lack of physical resources - process problems - lack of information - lack of leadership - lack of information on consequences - lack of motivation - inadequate feedback - inadequate incentives - performer's lack of capa
Speed - quantity - quality/accuracy - thoroughness - timeliness
Phone - VoIP - online meetings - email - specialized software
Do not discriminate in any aspect of employment based on disabilities - with reasonable accommodations such as interpreters - reading aids - instructional material modifications - etc.

5. List seven things that cannot be copyrighted
Chat rooms are essentially synchronous (real-time) message boards.
Facilitators establish the initial mood or climate of the class experience - and clarify the purpose of individuals as well as the general purposes of the group
Ideas - processes - procedures - methods of operation - concepts - principles - and discoveries
Experiential learning

6. The diagnostic model that identifies the performance problem cause - based on cause driving solution

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7. Mentoring
Long-term process for performance improvement based on 1-on-1 interactions where mentee retains the responsibility for improvement
The mid-point of the distribution - 50% of the values are above/below this value
Information - resources - incentives/consequences - knowledge and skills - capacity - and motivation.
Opportunity-centered

8. The four dimensions of personality per the Myers-Briggs Type Indicator
Information - feedback
A group of people who share a common interest - and are willing to share the experiences of their common interest.
Terminal objectives
Extroversion/Introversion - Sensing/Intuition - Thinking/Feeling - Judgment/Perception

9. succession planning
Visual - Auditory - and Kinestethic
Matching current - usually high-potential employees - with future roles within the company to systematic prepare them for a future role
A variable that can have one of two possible values.
Enabling objectives

10. Four elements of an effective oral presentation
Opener - bridge - main body - and close
Room size or number of participants is too large - when trainer wants to be more formal - when trainer has illegible handwriting - when the trainer presents the same program regularly.
Reaction
Pedagogy

11. The four Cs of change
Monetary impact/ROI
Create a vision - communicate the plan - connect the people - congratulate success
Review strategies - measure performance - take correction action
Communication - client motivation - self-management - technical skills

12. PERT
Cause Analysis
Self-contained chunk of instructional material
Philosophy of coaching - definition of coaching - standards of ethical coaching conduct - pledge of coaching ethics
Program Evaluation Review Technique. A diagramming technique that enables project managers to estimate a range of task durations by estimating optomistic - pessimistic - and likely durations for each task.

13. Examples of courseware
Engage learner's attention - present materials as input to brain - practice with ideas and skills - review to create new connections and applications
Self-study guides - job aids - instructor-led materials - technology-delivered training deliverables - assessments
Time and resource intensive - undue influence of vocal member(s) - difficult to facilitate with a single facilitator to encourage participation and take notes
Perform a front-end analysis

14. Predictive validity
The multiple dependent variables in a study with multiple independent variables
The extent to which an instrument predicts future results
Information that combined with understanding enables understanding
Defining objectives - identifying necessary data - selecting data collection methods - collecting data - analyzing and confirming data - and reporting on the data

15. Three conditions that warrant multi-rater feedback
Conduct a SWOT - establish strategic goals - develop strategies to achieve the strategic goals
Weak manager judgments or experience levels - identified talent shortages - organization culture suports structured programs
Create safe haven for learning - create a comfortable environment - encourage participation - facilitate more than lecture.
Eager to succeed - open to support - interested in different tactics/methods and trying those out - learning oriented

16. Describe noise - in communication theory
Indicate whether response was correct - explain an incorrect response or clarify a correct response - give instructions on how to proceed
Something that disrupts the flow of information between source and receiver
Perform a front-end analysis
Interviews

17. Critical Path
Information - feedback
Developing employees - motivating employees - deploying employees - aligning people to process to increase performance
Speed - quantity - quality/accuracy - thoroughness - timeliness
The minimum time schedule for completing all the tasks in a project with several overlapping or dependent tasks.

18. The mode of training for which classroom training is most effective
Agreeing with the client when another response would be better - being judgmental or too rigid - progressing at the wrong pace (too fast/too slow) for the client
Numbers or variables used to rank order a system
Psychomotor skills
Visual - Auditory - and Kinestethic

19. Types of Level 5 instruments
Chaos is simple systems generating complicated behavior. Complexity is complicated systems generating simple behavior.
Hard data
External coaching - internal coaching
Control groups - management estimates - extant data - external studies

20. The three parts of the problem-solving model
Diagnose the problem - generate alternative actions/behaviors - identify consequences for those actions/behaviors
Request for proposal. A communication from an organization to potential vendors that defines the organizations needs and how to respond to those needs.
Entertainment - interaction - control - usability - and customization
The extent to which an instrument represents the program's content

21. The method by which a trainer recognize signs of boredom - disinterest - or lack of understanding
Focused on learning and using new necessary skills through incremental change
Disengagement - disidentification - disorientation - and disenchantment.
Surveys
Observe body language

22. CBT
Computer-based training. Any learning event that uses computers as the primary distributions method.
Silence
Walk towards a participant as they speak
Performance audit

23. The HPI tool that uses the 80/20 rule
Pareto analysis
The process that enables organizations to create short reference materials with relevant information by reducing information into codified - categorized - and reusable content.
L = P + Q + R. Learning - Programmed instruction - Questioning - Reflection
An unknown or uncontrolled variable that produces an effect

24. the meaning of significant - in a statistical context
In statistics - it means probably true
Chat rooms are essentially synchronous (real-time) message boards.
The selection of measurement points which can have a large impact on the research's ability to be generalized
To aid in career planning

25. The criteria for determining if a project is appropriate for action learning
Developing employees - motivating employees - deploying employees - aligning people to process to increase performance
Reality - feasibility - authority - and learning opportunities
Determine business impact - improve the design of the learning experience - determine the content's adequacy
In statistics - it means probably true

26. The two criteria for a successful training program that must be accounted for by the WLP professional
Current organization climate - available resources
Interviews
Socratic questioning
A variable the influences the dependent variable

27. When a WLP professional is preparing instructional objectives - an evaluation plan - and a sequence of content - which step in the ADDIE model is being performed
A variable in whole number or distinct units (opposed to continuous)
Chat rooms are essentially synchronous (real-time) message boards.
Design
Enabling objectives

28. The three levels of problems in systems thinking
Feedback
Breakeven ( ( Program Costs / Investment ) / ( Benefits / Cash Inflow) )
Structures - patterns - events
Psychomotor skills

29. Four tasks typically done in the job analysis
Program Evaluation Review Technique. A diagramming technique that enables project managers to estimate a range of task durations by estimating optomistic - pessimistic - and likely durations for each task.
Create new hire training - develop behavior-based interview questions - write performance objectives - prepare employees for career progression
DMAIC methodology - IPO model - flowcharting - evaluation models
Breakeven ( ( Program Costs / Investment ) / ( Benefits / Cash Inflow) )

30. Contrast synchronous to asynchronous e-learning
Technical competence - people skills - conceptual skills - results - taste - judgment - character
Indicate whether response was correct - explain an incorrect response or clarify a correct response - give instructions on how to proceed
Likert scale
Synchrononous occurs at a given time with a live instructor. Asynchronous is self-paced and available at any time.

31. DMAIC
Accelerated Learning
- measure - analyze - improve - control
Defining objectives - identifying necessary data - selecting data collection methods - collecting data - analyzing and confirming data - and reporting on the data
Self-study guides - job aids - instructor-led materials - technology-delivered training deliverables - assessments

32. Qualitative
The most frequently occurring value
Conduct a SWOT - establish strategic goals - develop strategies to achieve the strategic goals
Measures looking at opinions - behaviors - and attributes
Presentation software

33. Mode
A collection of code containing instructions for a computer to perform a specific action
Image oriented - interactive - immediate - and intimate.
The most frequently occurring value
Long-term process for performance improvement based on 1-on-1 interactions where mentee retains the responsibility for improvement

34. The five elements of learner engagement
Results
Written tests - oral Q&A - performance tests - role plays
External coaching - internal coaching
Entertainment - interaction - control - usability - and customization

35. Describe how facilitation differs from training
Subject-matter expert
Learning Management System (LMS)
Facilitation is used to involve participants - and to help them learn from one another.
Socratic questioning

36. Confounding
Visual - Auditory - and Kinestethic
Structures - patterns - events
A variable that can have one of two possible values.
An unknown or uncontrolled variable that produces an effect

37. The term for the relationship of people's positions in space
Communication - client motivation - self-management - technical skills
Psychomotor skills
Presentation software
Proxemics

38. When is training the appropriate solution to a performance problem
Maslow's hierarchy
Interviews
Theatre style
When the cause of the problem is a lack of knowledge or skills

39. Types of Level 1 instruments
Questionnaires - follow-up interviews - observation checklists
Learning Management System (LMS)
Language - speech - environmental - and psychological
Learning technologies

40. The HPI tool used to collect current performance - learner analysis - and business needs
Interviews
Pilot tests - technical reviews - production reviews
Structure
Subject-matter expert

41. The steps of a needs analysis
Facilitation is used to involve participants - and to help them learn from one another.
Presentation software
External/organizational scans - identify business needs - identify change initiatives - collect data - analyze data - report on the data - design the change initiative
Current organization climate - available resources

42. The steps in the outsourcing process
Determining needs - defining scope and budget - creating and sending the RFP - evaluating proposals and selecting vendors - notifying the vendor and negotiating the contract - implementing the project - monitoring the project - completing and evaluat
Information - feedback
Program Evaluation Review Technique. A diagramming technique that enables project managers to estimate a range of task durations by estimating optomistic - pessimistic - and likely durations for each task.
Establish short-term objectives - create an action plan to achieve short-term objectives - allocate resources to the objectives - motivate employees to reach the objectives

43. LMS
The extent to which an instrument represents the program's content
Rehersal
Learning Management System. Software that automates administration - tracking - and reporting of learning events (ILT and online).
Conduct a SWOT - establish strategic goals - develop strategies to achieve the strategic goals

44. The two criteria that learners must demonstrate before leaving performance-based training (PBT)
The multiple dependent variables in a study with multiple independent variables
Knowledge - skills
Discovery - Dream - Design - and Destiny
Formative evaluation

45. Three advantages of interviews as a data gathering technique
Learning
Managers are responsible for their own development - executives are responsible for the development of their subordinates - the organization is responsible for providing growth opportunities
Numbers or variables used to classify a system
Rich data - comparable data across interviews with proper construction of interview protocol - and adds depth to quantative methods

46. The way a person prefers to learn new content
Objectivity - confidentiality
Learning technologies
Learning style
Perform a front-end analysis

47. Compare/contrast chaos and complexity
No area is overlooked - forces to be used are known - there is time to develop other strategies if the analysis reveals the need
Performance audit
Chaos is simple systems generating complicated behavior. Complexity is complicated systems generating simple behavior.
Formative evaluation

48. Software that automates the administration of training
A variable whose quantification can be broken down into very small units - often called analog (opposed to discrete)
Identify performance gaps - gains commitment to learning - constructs practice to close gaps - drives application and reflection to improve competence
Learning Management System (LMS)
Weak manager judgments or experience levels - identified talent shortages - organization culture suports structured programs

49. Types of synthesis models
Honesty - fairness - lawfulness - compassion - respect - loyalty - dependability
Two-aix matrixes - flowcharts - dichotomy - graphic models
Characteristics of adults as learners (CAL) conceptual framework
Adult learning theories - instructional design techniques

50. Information
Perform a front-end analysis
Numbers or variables used to classify a system
Data that has been given context
Enabling objectives