Certified Professional In Learning And Performance Cplp

Instructions:

• Answer 50 questions in 15 minutes.
• If you are not ready to take this test, you can study here.
• Match each statement with the correct term.
• Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. The two mechanisms the chaos and complexity theory focus on
To systematically plan an organization's future
Language - speech - environmental - and psychological
Reality - feasibility - authority - and learning opportunities
Information - feedback


2. The technique that should account for 50% of the preparation for a presentation
A collection of code containing instructions for a computer to perform a specific action
Experiential learning
Rehersal
Computer-based training. Any learning event that uses computers as the primary distributions method.


3. The use of electronic technologies to deliver information and facilitate the development of skills
A measure of the variability of scores from the mean
Learning technologies
Learner characteristics like age - educational background - cultural background - learner expectations - and learn motivation to attend
Determine business impact - improve the design of the learning experience - determine the content's adequacy


4. The system that uses knowledge - skills - and attitudes (KSAs) to describe three types of learning

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5. What is the primary reason for 360-degree feedback
Balanced scorecard
To aid in career planning
To systematically plan an organization's future
Data that has been given context


6. Two characteristics of distance learning
Weak manager judgments or experience levels - identified talent shortages - organization culture suports structured programs
Separation of place - time - or both among learners - instructors - and learning resources; Interactions are conducted through one or mode media.
Threat - problem - solution - habit
Measures looking at opinions - behaviors - and attributes


7. Level 5 evaluation
Entertainment - interaction - control - usability - and customization
Monetary impact/ROI
Social contexting - contexting - authority - and concept of time
External coaching - internal coaching


8. Describe how facilitation differs from training
Facilitation is used to involve participants - and to help them learn from one another.
Job analysis
Email - whiteboard - bulletin boards - chat rooms - online presentation tools - WIKIs - Blogs - forums - social sites
Two-aix matrixes - flowcharts - dichotomy - graphic models


9. The six interactive and interdependent components of an action learning program
Learner characteristics like age - educational background - cultural background - learner expectations - and learn motivation to attend
Ideas - processes - procedures - methods of operation - concepts - principles - and discoveries
Problem - action learning group - emphasis on careful questioning and listening - resolution to take action - commitment to learning - group facilitator/learning coach
Phone - VoIP - online meetings - email - specialized software


10. Systems thinking
Do not discriminate in any aspect of employment based on disabilities - with reasonable accommodations such as interpreters - reading aids - instructional material modifications - etc.
Review strategies - measure performance - take correction action
Thinking about the whole organization - rather than individuals - and looking primarily at processes
Knowledge - skills - desire - environment - and opportunity


11. Extant
Experiencing - publishing - processing - generalizing - and applying
Data from archival records - existing records - report - and data
Benefit-to-cost ratio (Total Benefit / Total Program Cost)
Weak manager judgments or experience levels - identified talent shortages - organization culture suports structured programs


12. Two examples of performance support systems
Cost-effectiveness - accessibility and application - learner access - and self-direction
Reaction
Audience - Behavior - Condition - and Degree
Job aids - and EPSS


13. Four activites to consider when closing a presentation
Review of objective and key points - review participant benefits - call participants to action - ask participants if they have any questions.
Virtual Reality. Computer-based technology that gives the user a realistic - 3-D - interactive experience that engages as many senses as possible.
Multiple intelligences theory
Gain understanding or learning objectives - learn the materials - practice the delivery - prepare questions to stimulate learning.


14. Predictive validity
The extent to which an instrument predicts future results
Relevance - inquiry - freedom - connectedness - reception - empowerment - play
Personal space
Language - speech - environmental - and psychological


15. List six categories of HPI solutions
Diagnose the problem - generate alternative actions/behaviors - identify consequences for those actions/behaviors
Structure and processes - resources - information - knowledge and skills - motives - and wellness.
Self-contained chunk of instructional material
Simulations


16. The technique trainers should use when they want to use the revelation technique
Behavorism
Visual - Auditory - and Kinestethic
Presentation software
Identify organizational values - development mission - develop vision - develop value statements


17. Malcolm Knowles' work tipped the instructional systems design scale. The two ends of that scale
Eager to succeed - open to support - interested in different tactics/methods and trying those out - learning oriented
Learner-centered - content-centered
Benjamin Bloom
Bloom's taxonomy - six sigma - Kepner-Tregoe


18. The sixth component of the ASTD HPI model
A description or design specification for how information should be treated and organized.
HPI uses a results-based - systematic approach - HPI focuses on accomplishments before behavior - Organizations are systems.
Evaluation
Discovery - Dream - Design - and Destiny


19. the meaning of significant - in a statistical context
In statistics - it means probably true
Separation of place - time - or both among learners - instructors - and learning resources; Interactions are conducted through one or mode media.
Structure and processes - resources - information - knowledge and skills - motives - and wellness.
Business needs - performance needs - learning needs - and learner needs


20. Four barriers to communication during training delivery
Language - speech - environmental - and psychological
Learning Management System (LMS)
Charts - graphs
A visual tools used to systematically describe actions/behaviors in a sequential flow - including all the steps and tasks for that process flow.


21. Sequencing and structure are closely related. What refers to the relationship among skills and topics
Language - speech - environmental - and psychological
Hard data
Email - whiteboard - bulletin boards - chat rooms - online presentation tools - WIKIs - Blogs - forums - social sites
Structure


22. Data
Action plans - interviews - questionnaires - focus groups - performance contracts
Separation of place - time - or both among learners - instructors - and learning resources; Interactions are conducted through one or mode media.
Raw and non-contextual - and can exist in forms usable or not
Information that combined with understanding enables understanding


23. Mode
The most frequently occurring value
Create safe haven for learning - create a comfortable environment - encourage participation - facilitate more than lecture.
Adult learning theories - instructional design techniques
Presentation software


24. Four elements of an effective oral presentation
Facilitators establish the initial mood or climate of the class experience - and clarify the purpose of individuals as well as the general purposes of the group
Cognitive
Opener - bridge - main body - and close
Request for proposal. A communication from an organization to potential vendors that defines the organizations needs and how to respond to those needs.


25. Critical Path
The minimum time schedule for completing all the tasks in a project with several overlapping or dependent tasks.
Enabling objectives
Multiple intelligences theory
Measures of quantity or numbers


26. List 10 types of root causes

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27. The three parts of the problem-solving model
Diagnose the problem - generate alternative actions/behaviors - identify consequences for those actions/behaviors
Reality - feasibility - authority - and learning opportunities
Misplacing ownership - misaligning incentives - saving recognition - playing favorites - misspeaking praise
Language - speech - environmental - and psychological


28. Open questions
Job analysis
Cost-effectiveness - accessibility and application - learner access - and self-direction
Questions that stimulate discussion
Howard Gardner


29. The purpose of an after-action review

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30. ROI
Cost-effectiveness - accessibility and application - learner access - and self-direction
Focused on learning and using new necessary skills through incremental change
Benjamin Bloom
Return-on-investment ( (Benefits - Costs) / Costs) * 100


31. The ability of the same measurement to produce consistent results over time
Matching current - usually high-potential employees - with future roles within the company to systematic prepare them for a future role
Pedagogy
Job aids - and EPSS
Reliability


32. Skills / knowledge areas that SMEs may lack
Chaos is simple systems generating complicated behavior. Complexity is complicated systems generating simple behavior.
The mid-point of the distribution - 50% of the values are above/below this value
Adult learning theories - instructional design techniques
Mentoring is longer term - and mentors do not have responsibility for participants improvement.


33. Three drawbacks of classroom training
High cost - scheduling difficulties - and temporary (unless learners have opportunity to practice)
Skill variety - task identity - task significance - autonomy - feedback
Time and resource intensive - undue influence of vocal member(s) - difficult to facilitate with a single facilitator to encourage participation and take notes
HPI uses a results-based - systematic approach - HPI focuses on accomplishments before behavior - Organizations are systems.


34. The tasks involved in the development phase of strategic development
Form - storm - norm - perform - and adjourn.
Sorting - tabulating - and comparing raw to summarized data
A variable that can have one of two possible values.
Conduct a SWOT - establish strategic goals - develop strategies to achieve the strategic goals


35. The learning domain that focuses on the skills and knowledge relating to an activity such as changing a car's oil
Simulations
The mid-point of the distribution - 50% of the values are above/below this value
Numbers or variables used to rank order a system
Cognitive


36. Three criteria for formative evaluation
Central tendency
Identify performance gaps - gains commitment to learning - constructs practice to close gaps - drives application and reflection to improve competence
Understandable - accurate - functional
Performance Analysis


37. Four characteristics of highly motivated clients
The explicit and systematic management of intellectual capital and organizational knowledge for the purpose of improving organizations and the people in the organizations; as well as - associated processes like creating - gathering - organizing - ret
Silence
Eager to succeed - open to support - interested in different tactics/methods and trying those out - learning oriented
Learning Content Management System. Software that packages courses and learning materials for print - CD-ROM - and electronic publication.


38. The four characteristics of online communication
Evaluation
Email - whiteboard - bulletin boards - chat rooms - online presentation tools - WIKIs - Blogs - forums - social sites
Return-on-investment ( (Benefits - Costs) / Costs) * 100
Image oriented - interactive - immediate - and intimate.


39. The fifth component of the ASTD HPI model
The most frequently occurring value
Knowledge - skills - desire - environment - and opportunity
Communication - client motivation - self-management - technical skills
Solution Implementation


40. Training that related to actual job circumstances
Entertainment - interaction - control - usability - and customization
Functional context
Control groups - management estimates - extant data - external studies
Navigation


41. The six steps in a training needs assessment
Skill variety - task identity - task significance - autonomy - feedback
Measures looking at opinions - behaviors - and attributes
Defining objectives - identifying necessary data - selecting data collection methods - collecting data - analyzing and confirming data - and reporting on the data
The expected range of a measurement


42. Two types of coaching situations that primarily differ on the degree of confidentiality and sensitivity
Computer-based training. Any learning event that uses computers as the primary distributions method.
Data from archival records - existing records - report - and data
Weak manager judgments or experience levels - identified talent shortages - organization culture suports structured programs
External coaching - internal coaching


43. The three competency elements that constitute most jobs
The multiple dependent variables in a study with multiple independent variables
Observe body language
Silence
Managerial/administrative - supervisory - functional


44. Confounding
Cost or budget - lesson content - learner background and expectations - time available - and facilities/equipment/materials
Establish short-term objectives - create an action plan to achieve short-term objectives - allocate resources to the objectives - motivate employees to reach the objectives
Interviews
An unknown or uncontrolled variable that produces an effect


45. Community of practice
An HTML tag identifying the context of the contents on a website or knowledge base.
A group of people who share a common interest - and are willing to share the experiences of their common interest.
A description or design specification for how information should be treated and organized.
Experiencing - publishing - processing - generalizing - and applying


46. Four characteristics of effective openers

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47. Closed questions
Discovery - Dream - Design - and Destiny
Andragogy - time pressures - goal orientation - previous knowledge and experience - relevent content - levels of motivation - and different learning styles
Lack of knowledge or skills - lack of physical resources - process problems - lack of information - lack of leadership - lack of information on consequences - lack of motivation - inadequate feedback - inadequate incentives - performer's lack of capa
Questions that check for understanding or test for consensus


48. A computer application that is linked directly to another application to train or guide workers through a task
Presentation software
Electronic performance support system (EPSS)
Learning technologies
Productivity Environmental Preference Survey (PEPS) - Canfield Learning Style Inventory - and Learning Style Questionnaire


49. Contrast synchronous to asynchronous e-learning
Rehersal
Something that disrupts the flow of information between source and receiver
Synchrononous occurs at a given time with a live instructor. Asynchronous is self-paced and available at any time.
Matching current - usually high-potential employees - with future roles within the company to systematic prepare them for a future role


50. The purpose of strategic planning

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