Certified Professional In Learning And Performance Cplp

Instructions:

• Answer 50 questions in 15 minutes.
• If you are not ready to take this test, you can study here.
• Match each statement with the correct term.
• Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. The system that uses knowledge - skills - and attitudes (KSAs) to describe three types of learning

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2. Four activites to consider when closing a presentation
Split-half
Time and resource intensive - undue influence of vocal member(s) - difficult to facilitate with a single facilitator to encourage participation and take notes
Myer-Briggs Type Indicator (MBTI) - DiSC personality profile
Review of objective and key points - review participant benefits - call participants to action - ask participants if they have any questions.


3. Three learner preferences as defined by the VAK model
Learning organizations - systems thinking
Visual - Auditory - and Kinestethic
Questions that check for understanding or test for consensus
Gain understanding or learning objectives - learn the materials - practice the delivery - prepare questions to stimulate learning.


4. BCR
Do not discriminate in any aspect of employment based on disabilities - with reasonable accommodations such as interpreters - reading aids - instructional material modifications - etc.
Benefit-to-cost ratio (Total Benefit / Total Program Cost)
Scaling and integrity
Audience - Behavior - Condition - and Degree


5. The type of learning that E-Learning is outstanding for teaching because it has infinite patience
Rote skills
An effective - structured way that captures people's learning from an experience.
A group of people who share a common interest - and are willing to share the experiences of their common interest.
Ideas - processes - procedures - methods of operation - concepts - principles - and discoveries


6. Steps in Pfeiffer and Jones' experiential learning cycle
HPI uses a results-based - systematic approach - HPI focuses on accomplishments before behavior - Organizations are systems.
Experiencing - publishing - processing - generalizing - and applying
Virtual Reality. Computer-based technology that gives the user a realistic - 3-D - interactive experience that engages as many senses as possible.
Technology - new products - shareholders - financial conditions - system challenges - process challenges - policies


7. Sequencing and structure are closely related. What refers to the relationship among skills and topics
Data that has been given context
Suggestopedia
To improve performance by systematically developing human expertise through organizational development and training
Structure


8. The steps in the outsourcing process
The whole is more than the sum of the parts - patterns are everywhere in the system - cause and effect is never simple - history does and does not repeat itself - change come from chaos - the future can and cannot be predicted
Determining needs - defining scope and budget - creating and sending the RFP - evaluating proposals and selecting vendors - notifying the vendor and negotiating the contract - implementing the project - monitoring the project - completing and evaluat
Cross-functional - cross-country/international
Walk towards a participant as they speak


9. Types of Level 2 instruments
Rote skills
Written tests - oral Q&A - performance tests - role plays
Learner characteristics like age - educational background - cultural background - learner expectations - and learn motivation to attend
Measures of quantity or numbers


10. The way of learning that stresses experience and reflection - and uses an inductive learning process that takes a learner through five stages: experiencing - publishing - processing - generalizing - and applying
Maslow's hierarchy
Cross-functional - cross-country/international
Experiential learning
Inputs - outputs - process controls - and resources.


11. Five job analysis methods
Interview - survey/questionnaire - observation - focus group - work diary/work log
Reality - feasibility - authority - and learning opportunities
When the cause of the problem is a lack of knowledge or skills
Visual - Auditory - and Kinestethic


12. The topics of the A-B-C-D training development process
Audience - behavior - condition - and degree
Hypothetical
Benefit-to-cost ratio (Total Benefit / Total Program Cost)
DMAIC methodology - IPO model - flowcharting - evaluation models


13. The six interactive and interdependent components of an action learning program
The expected range of a measurement
Problem - action learning group - emphasis on careful questioning and listening - resolution to take action - commitment to learning - group facilitator/learning coach
A visual tools used to systematically describe actions/behaviors in a sequential flow - including all the steps and tasks for that process flow.
Review strategies - measure performance - take correction action


14. The learning theory that includes activities like behavioral modeling - simulations - role plays - skill drills - and rewards
Weak manager judgments or experience levels - identified talent shortages - organization culture suports structured programs
The sum of the numbers divided by the total number of values
Identify business goals - clarify those goals - determine specificity and measurability of the goals.
Behavorism


15. The technique that should account for 50% of the preparation for a presentation
Multiple intelligences theory
Observe body language
High cost - scheduling difficulties - and temporary (unless learners have opportunity to practice)
Rehersal


16. The sixth component of the ASTD HPI model
Evaluation
A variable in whole number or distinct units (opposed to continuous)
Measures of quantity or numbers
Characteristics of adults as learners (CAL) conceptual framework


17. List seven things that cannot be copyrighted
Learning Content Management System. Software that packages courses and learning materials for print - CD-ROM - and electronic publication.
Subject-matter expert
Ideas - processes - procedures - methods of operation - concepts - principles - and discoveries
A variable in whole number or distinct units (opposed to continuous)


18. Four stages of accelerated learning

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19. The three competency elements that constitute most jobs
Bloom's taxonomy - six sigma - Kepner-Tregoe
Knowledge - skills - desire - environment - and opportunity
Cognitive
Managerial/administrative - supervisory - functional


20. Two guiding principles of displaying quantative data in charts and graphs
Problem - action learning group - emphasis on careful questioning and listening - resolution to take action - commitment to learning - group facilitator/learning coach
Benefit-to-cost ratio (Total Benefit / Total Program Cost)
Scaling and integrity
A variable that can have one of two possible values.


21. The theory that describes how intelligences reflect how people prefer to process information
Multiple intelligences theory
Conduct a SWOT - establish strategic goals - develop strategies to achieve the strategic goals
External coaching - internal coaching
Establish short-term objectives - create an action plan to achieve short-term objectives - allocate resources to the objectives - motivate employees to reach the objectives


22. The components of the VAK model
Written tests - oral Q&A - performance tests - role plays
Visual - Auditory - and Kinestethic
Identify performance gaps - gains commitment to learning - constructs practice to close gaps - drives application and reflection to improve competence
Learning


23. The purpose of an after-action review

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24. The methods learning organizations use to create and foster productive learning
Feedback
Culture - vision - strategy - and structure
Surveys
Design


25. The learning theory that attempts to involve the left and right hemispheres of the brain to make learning more natural
Bloom's taxonomy - six sigma - Kepner-Tregoe
Reliability
Accelerated Learning
Hypothetical


26. Mean
Email - whiteboard - bulletin boards - chat rooms - online presentation tools - WIKIs - Blogs - forums - social sites
Structure
The sum of the numbers divided by the total number of values
To aid in career planning


27. Dichotomous
Long-term process for performance improvement based on 1-on-1 interactions where mentee retains the responsibility for improvement
Charts - graphs
A variable that can have one of two possible values.
Navigation


28. What is the primary reason for 360-degree feedback
Written tests - oral Q&A - performance tests - role plays
To aid in career planning
Form - storm - norm - perform - and adjourn.
Growth - exploratory - establishment - maintenance - decline


29. The use of electronic technologies to deliver information and facilitate the development of skills
Learning technologies
Learning organizations - systems thinking
Organization - process - and job/performer.
Raw and non-contextual - and can exist in forms usable or not


30. The tasks involved in the formulation phase of strategic development
Identify organizational values - development mission - develop vision - develop value statements
L = P + Q + R. Learning - Programmed instruction - Questioning - Reflection
In statistics - it means probably true
Separation of place - time - or both among learners - instructors - and learning resources; Interactions are conducted through one or mode media.


31. Training that related to actual job circumstances
Extroversion/Introversion - Sensing/Intuition - Thinking/Feeling - Judgment/Perception
Entertainment - interaction - control - usability - and customization
Ishikawa - fishbone
Functional context


32. The analysis that identifies forces that maintain the status quo - and the approaches to allow change

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33. The seventh component of the ASTD HPI model
Establish short-term objectives - create an action plan to achieve short-term objectives - allocate resources to the objectives - motivate employees to reach the objectives
Change Management
Culture - vision - strategy - and structure
A visual tools used to systematically describe actions/behaviors in a sequential flow - including all the steps and tasks for that process flow.


34. The process of giving advice or information from one person to another about the usefulness of an event - process or action
The extent to which an instrument represents the program's content
Focused on fundamental changes to thinking patterns and behaviors
Results
Feedback


35. The three levels of problems in systems thinking
Maslow's hierarchy
Structures - patterns - events
L = P + Q + R. Learning - Programmed instruction - Questioning - Reflection
Do not discriminate in any aspect of employment based on disabilities - with reasonable accommodations such as interpreters - reading aids - instructional material modifications - etc.


36. Four ways to create a learning climate based on Knowles' work
Failure to partner - failure to consider culture - failure to manage change - and failure to adapt to the client.
Computer-based training. Any learning event that uses computers as the primary distributions method.
Create safe haven for learning - create a comfortable environment - encourage participation - facilitate more than lecture.
Program Evaluation Review Technique. A diagramming technique that enables project managers to estimate a range of task durations by estimating optomistic - pessimistic - and likely durations for each task.


37. Confidence interval
The expected range of a measurement
Charts - graphs
Behavorism
In statistics - it means probably true


38. Five ways to use storytelling
Philosophy of coaching - definition of coaching - standards of ethical coaching conduct - pledge of coaching ethics
The expected range of a measurement
Opener - bridge - main body - and close
Capture attention - help message to be remembered - establish rapport - build credibility - and build team unity.


39. Standard deviation
A measure of the variability of scores from the mean
Determining needs - defining scope and budget - creating and sending the RFP - evaluating proposals and selecting vendors - notifying the vendor and negotiating the contract - implementing the project - monitoring the project - completing and evaluat
Ishikawa - fishbone
Howard Gardner


40. Five stages of Tuckman's team-maturing model
Information - resources - incentives/consequences - knowledge and skills - capacity - and motivation.
Job aids - and EPSS
Form - storm - norm - perform - and adjourn.
Data from archival records - existing records - report - and data


41. Karl Albrecht's progressive psychological phases of change response
Identify performance gaps - gains commitment to learning - constructs practice to close gaps - drives application and reflection to improve competence
Threat - problem - solution - habit
Pilot tests - technical reviews - production reviews
Adult learning theories - instructional design techniques


42. Sampling

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43. The four characteristics of online communication
Image oriented - interactive - immediate - and intimate.
Feedback
Multiple intelligences theory
Ishikawa - fishbone


44. Types of Level 4 instruments
Opportunity-centered
Economic - social - political and legislative - workforce - technological - and competitive.
Solution Selection
Performance records - direct observation - supervisor checklists


45. Triple-loop learning
Determining needs - defining scope and budget - creating and sending the RFP - evaluating proposals and selecting vendors - notifying the vendor and negotiating the contract - implementing the project - monitoring the project - completing and evaluat
Focused on fundamental shifts in how people view themselves - and intentional alterations of beliefs and values about the world and themselves
The extent to which an instrument predicts future results
Disengagement - disidentification - disorientation - and disenchantment.


46. Meta-tag
Walk towards a participant as they speak
Engage learner's attention - present materials as input to brain - practice with ideas and skills - review to create new connections and applications
An HTML tag identifying the context of the contents on a website or knowledge base.
Pareto analysis


47. List seven principles of adult learning
Andragogy - time pressures - goal orientation - previous knowledge and experience - relevent content - levels of motivation - and different learning styles
Howard Gardner
Rehersal
To aid in career planning


48. The two mechanisms the chaos and complexity theory focus on
Information - feedback
Split-half
Reaction
Interview - survey/questionnaire - observation - focus group - work diary/work log


49. The questioning technique that seeks to develop critical thinking and creativity
Socratic questioning
Solution Implementation
Data from archival records - existing records - report - and data
Preparation


50. Four things a coach does
Awareness - modeling - targeted interventions - desensitization - training
No area is overlooked - forces to be used are known - there is time to develop other strategies if the analysis reveals the need
Diagnose the problem - generate alternative actions/behaviors - identify consequences for those actions/behaviors
Identify performance gaps - gains commitment to learning - constructs practice to close gaps - drives application and reflection to improve competence