Test your basic knowledge |

Certified Professional In Learning And Performance Cplp

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. The three major tasks of analyzing data
Thinking about the whole organization - rather than individuals - and looking primarily at processes
Validity
Experiential learning
Sorting - tabulating - and comparing raw to summarized data

2. The diagnostic model that identifies the performance problem cause - based on cause driving solution

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183

3. The seven steps in Krumboltz's DECIDES model
Preparation
problem - establish action plan - clarify values - identify alternatives - discover probable outcomes - eliminate alternatives systematically - start action
Conduct a SWOT - establish strategic goals - develop strategies to achieve the strategic goals
Awareness - modeling - targeted interventions - desensitization - training

4. Skills / knowledge areas that SMEs may lack
Enabling objectives
Weak manager judgments or experience levels - identified talent shortages - organization culture suports structured programs
Adult learning theories - instructional design techniques
Time and resource intensive - undue influence of vocal member(s) - difficult to facilitate with a single facilitator to encourage participation and take notes

5. Describe how facilitation differs from training
External coaching - internal coaching
Facilitation is used to involve participants - and to help them learn from one another.
Opportunity-centered
Competing - accommodating - avoiding - collaborating - and compromising.

6. The method by which a trainer recognize signs of boredom - disinterest - or lack of understanding
A collection of code containing instructions for a computer to perform a specific action
Sequence
Observe body language
Diagnose the problem - generate alternative actions/behaviors - identify consequences for those actions/behaviors

7. Dependent
Establish scope - create plan - implement plan - monitor/evaluate/revise plan
The outcome that depends on the independent variable and covariates
Sorting - tabulating - and comparing raw to summarized data
Audience - Behavior - Condition - and Degree

8. The fifth component of the ASTD HPI model
To improve performance by systematically developing human expertise through organizational development and training
Focused on learning and using new necessary skills through incremental change
Slides
Solution Implementation

9. The method a trainer can use to encourage a participant to continue speaking
Mentoring is longer term - and mentors do not have responsibility for participants improvement.
Walk towards a participant as they speak
To aid in career planning
Learning Management System (LMS)

10. The creator of the theory of three types of learning - knowledge - skills - and attitudes
Learning technologies
Kurt Lewin's forcefield analysis
Navigation
Benjamin Bloom

11. The type of question - often starting with 'what if ...' - that is used to get learners to thinking freely
Cross-functional - cross-country/international
Hypothetical
Self-study guides - job aids - instructor-led materials - technology-delivered training deliverables - assessments
Failure to partner - failure to consider culture - failure to manage change - and failure to adapt to the client.

12. The tool instructors can leverage from WBT to immediately determine a group's understanding of the material
Solution Implementation
Organization - process - and job/performer.
Polling questions
Problem - action learning group - emphasis on careful questioning and listening - resolution to take action - commitment to learning - group facilitator/learning coach

13. Nominal data
Numbers or variables used to classify a system
Bloom's Taxonomy
The world is created in conversation
Electronic performance support system (EPSS)

14. The requirements of the ADA
Do not discriminate in any aspect of employment based on disabilities - with reasonable accommodations such as interpreters - reading aids - instructional material modifications - etc.
Constraints analysis
Philosophy of coaching - definition of coaching - standards of ethical coaching conduct - pledge of coaching ethics
Driving forces - restraining forces - current state - desired state

15. Four tasks typically done in the job analysis
Create new hire training - develop behavior-based interview questions - write performance objectives - prepare employees for career progression
Developing employees - motivating employees - deploying employees - aligning people to process to increase performance
An HTML tag identifying the context of the contents on a website or knowledge base.
Learner-centered - content-centered

16. scripting
A collection of code containing instructions for a computer to perform a specific action
Preparation
Review strategies - measure performance - take correction action
Raw and non-contextual - and can exist in forms usable or not

17. The five stages of D. E. Super's developmental framework
To systematically plan an organization's future
Growth - exploratory - establishment - maintenance - decline
Computer-based training. Any learning event that uses computers as the primary distributions method.
Central tendency

18. Standard deviation
Myer-Briggs Type Indicator (MBTI) - DiSC personality profile
Cognitive
A measure of the variability of scores from the mean
Chaos is simple systems generating complicated behavior. Complexity is complicated systems generating simple behavior.

19. List six external factors that may affect an organization
Focused on fundamental changes to thinking patterns and behaviors
Change Management
Documentation audit - information system survey - identification of external information sources
Economic - social - political and legislative - workforce - technological - and competitive.

20. The HPI tool that uses the 80/20 rule
Engage learner's attention - present materials as input to brain - practice with ideas and skills - review to create new connections and applications
Pareto analysis
Audience - behavior - condition - and degree
Focused on fundamental changes to thinking patterns and behaviors

21. Two types of job rotations
Polling questions
The outcome that depends on the independent variable and covariates
Cross-functional - cross-country/international
Chaos is simple systems generating complicated behavior. Complexity is complicated systems generating simple behavior.

22. The term for the relationship of people's positions in space
Enabling objectives
Benefit-to-cost ratio (Total Benefit / Total Program Cost)
Proxemics
Scaling and integrity

23. The learning theory that attempts to involve the left and right hemispheres of the brain to make learning more natural
Identify performance gaps - gains commitment to learning - constructs practice to close gaps - drives application and reflection to improve competence
Virtual Reality. Computer-based technology that gives the user a realistic - 3-D - interactive experience that engages as many senses as possible.
Accelerated Learning
Honesty - fairness - lawfulness - compassion - respect - loyalty - dependability

24. What is the best thing to do first when a client wants a designer to develop a training to improve declining business process
Learning technologies
Perform a front-end analysis
Computer-based training. Any learning event that uses computers as the primary distributions method.
Slides

25. The theory that describes a person starting at age 18 - moving from career exploration to a series of events including educational specialization that leads to a career path and a final career commitment

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183

26. The facilitation tool that can create just enough tension to get people thinking
Split-half
Walk towards a participant as they speak
Silence
Charts - graphs

27. Describe a message board
Functional context
Websites where users post questions - thoughts and observations - and can reply to other users postings of the same
Time and resource intensive - undue influence of vocal member(s) - difficult to facilitate with a single facilitator to encourage participation and take notes
Entertainment - interaction - control - usability - and customization

28. Community of practice
The sum of the numbers divided by the total number of values
A group of people who share a common interest - and are willing to share the experiences of their common interest.
Polling questions
Charts - graphs

29. The e-Learning techniques allows learners to personally assess what can be learned - the value of the content - and the difficulty of the content
Interview - survey/questionnaire - observation - focus group - work diary/work log
Focused on learning and using new necessary skills through incremental change
Navigation
Opportunity-centered

30. The technique that should account for 50% of the preparation for a presentation
Reliability
Organization - process - and job/performer.
Rehersal
The world is created in conversation

31. Contrast synchronous to asynchronous e-learning
Action plans - interviews - questionnaires - focus groups - performance contracts
Performance Analysis
Synchrononous occurs at a given time with a live instructor. Asynchronous is self-paced and available at any time.
Eager to succeed - open to support - interested in different tactics/methods and trying those out - learning oriented

32. The other names for a cause-and-effect diagram
Data - Information - Knowledge
Culture - vision - strategy - and structure
Ishikawa - fishbone
Two-aix matrixes - flowcharts - dichotomy - graphic models

33. The HPI tool used to collect current performance - learner analysis - and business needs
Central tendency
Interviews
Honesty - fairness - lawfulness - compassion - respect - loyalty - dependability
Learning technologies

34. Confidence interval
Growth - exploratory - establishment - maintenance - decline
Design
The expected range of a measurement
Understandable - accurate - functional

35. The five characteristics of every job that influence employee motivation
Evaluation
Skill variety - task identity - task significance - autonomy - feedback
Learning
To systematically plan an organization's future

36. Knowledge Mapping
Identify organizational values - development mission - develop vision - develop value statements
The process that connects information - education - expertise - and practical application of people in an organization for the purposes of sharing and access.
Capture attention - help message to be remembered - establish rapport - build credibility - and build team unity.
Myer-Briggs Type Indicator (MBTI) - DiSC personality profile

37. Five approaches to facilitate inclusion
To aid in career planning
Knowledge - skills - desire - environment - and opportunity
Awareness - modeling - targeted interventions - desensitization - training
Change is a process not an event. Change management is the process of directing change at each level of an organization.

38. Tacit knowledge

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183

39. The three competency elements that constitute most jobs
Request for proposal. A communication from an organization to potential vendors that defines the organizations needs and how to respond to those needs.
A variable whose quantification can be broken down into very small units - often called analog (opposed to discrete)
Managerial/administrative - supervisory - functional
Developing employees - motivating employees - deploying employees - aligning people to process to increase performance

40. Compare/contrast chaos and complexity
Cognitive
Chaos is simple systems generating complicated behavior. Complexity is complicated systems generating simple behavior.
Written tests - oral Q&A - performance tests - role plays
Likert scale

41. The topics of the A-B-C-D training development process
Audience - behavior - condition - and degree
Simulations
Request for proposal. A communication from an organization to potential vendors that defines the organizations needs and how to respond to those needs.
Walk towards a participant as they speak

42. DMAIC
Rapid instructional design (RID)
Establish short-term objectives - create an action plan to achieve short-term objectives - allocate resources to the objectives - motivate employees to reach the objectives
- measure - analyze - improve - control
Performance Analysis

43. Karl Albrecht's progressive psychological phases of change response
Threat - problem - solution - habit
Rapid instructional design (RID)
Email - whiteboard - bulletin boards - chat rooms - online presentation tools - WIKIs - Blogs - forums - social sites
Organization - process - and job/performer.

44. The technique - developed by Georgi Lazanov - that uses the instructional application of stimulating the body and mind at peak efficiency to develop super-learning capabilities
Indicate whether response was correct - explain an incorrect response or clarify a correct response - give instructions on how to proceed
Dictatorship - anarchy - democracy
Honesty - fairness - lawfulness - compassion - respect - loyalty - dependability
Suggestopedia

45. Four characteristics of effective openers

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183

46. What does proxemics refer to?
Chat rooms are essentially synchronous (real-time) message boards.
Personal space
Communication - client motivation - self-management - technical skills
Andragogy - time pressures - goal orientation - previous knowledge and experience - relevent content - levels of motivation - and different learning styles

47. The instrument where participants rate two contrasting ideas or words by circling points on a line
Entertainment - interaction - control - usability - and customization
No area is overlooked - forces to be used are known - there is time to develop other strategies if the analysis reveals the need
Semantic differential
Phone - VoIP - online meetings - email - specialized software

48. Median
Electronic Performance Support System. Software that provides just-in-time help - guidance - coaching - or assistance to improve job performance.
Slides
The mid-point of the distribution - 50% of the values are above/below this value
A collection of code containing instructions for a computer to perform a specific action

49. Data
Thinking about the whole organization - rather than individuals - and looking primarily at processes
An HTML tag identifying the context of the contents on a website or knowledge base.
Raw and non-contextual - and can exist in forms usable or not
Facilitation is used to involve participants - and to help them learn from one another.

50. Things a forcefield analysis ensures
Two-aix matrixes - flowcharts - dichotomy - graphic models
No area is overlooked - forces to be used are known - there is time to develop other strategies if the analysis reveals the need
Developing employees - motivating employees - deploying employees - aligning people to process to increase performance
Robert Mager