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Certified Professional In Learning And Performance Cplp

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. The four dimensions of personality per the Myers-Briggs Type Indicator
Learning Management System. Software that automates administration - tracking - and reporting of learning events (ILT and online).
Convergers - divergers - assimilators - and accommodators
Extroversion/Introversion - Sensing/Intuition - Thinking/Feeling - Judgment/Perception
A description or design specification for how information should be treated and organized.

2. Describe noise - in communication theory
Reaction
Cost or budget - lesson content - learner background and expectations - time available - and facilities/equipment/materials
Something that disrupts the flow of information between source and receiver
Surveys

3. Process Map
A visual tools used to systematically describe actions/behaviors in a sequential flow - including all the steps and tasks for that process flow.
The world is created in conversation
Proxemics
Psychomotor skills

4. Extant
The expected range of a measurement
Data from archival records - existing records - report - and data
Data that has been given context
Capture attention - help message to be remembered - establish rapport - build credibility - and build team unity.

5. the meaning of significant - in a statistical context
Management - performance
Learning Management System. Software that automates administration - tracking - and reporting of learning events (ILT and online).
A variable that can have one of two possible values.
In statistics - it means probably true

6. The other names for a cause-and-effect diagram
Understandable - accurate - functional
The expected range of a measurement
Learning style
Ishikawa - fishbone

7. What is an SME
Identify business goals - clarify those goals - determine specificity and measurability of the goals.
Subject-matter expert
Conduct a SWOT - establish strategic goals - develop strategies to achieve the strategic goals
Information that combined with understanding enables understanding

8. List 10 types of root causes

9. The way of learning that stresses experience and reflection - and uses an inductive learning process that takes a learner through five stages: experiencing - publishing - processing - generalizing - and applying
Experiential learning
Split-half
Self-study guides - job aids - instructor-led materials - technology-delivered training deliverables - assessments
A variable that can have one of two possible values.

10. Four tools and techniques related to six sigma
DMAIC methodology - IPO model - flowcharting - evaluation models
Numbers or variables used to classify a system
Awareness - modeling - targeted interventions - desensitization - training
Cost or budget - lesson content - learner background and expectations - time available - and facilities/equipment/materials

11. The use of electronic technologies to deliver information and facilitate the development of skills
Visual - Auditory - and Kinestethic
High cost - scheduling difficulties - and temporary (unless learners have opportunity to practice)
Learning technologies
Breakeven ( ( Program Costs / Investment ) / ( Benefits / Cash Inflow) )

12. The five elements of learner engagement
Dictatorship - anarchy - democracy
Entertainment - interaction - control - usability - and customization
Diagnose the problem - generate alternative actions/behaviors - identify consequences for those actions/behaviors
Return-on-investment ( (Benefits - Costs) / Costs) * 100

13. Level 1 evaluation
Knowledge - skills - desire - environment - and opportunity
Seels and Glasgow instructional systems design model
Reaction
Interview - survey/questionnaire - observation - focus group - work diary/work log

14. The method where instruction is provided in a self-directed format that is available at all times - even with a facilitator is not online
Asynchronous
Structure and processes - resources - information - knowledge and skills - motives - and wellness.
Managerial/administrative - supervisory - functional
Image oriented - interactive - immediate - and intimate.

15. Skills / knowledge areas that SMEs may lack
To systematically plan an organization's future
Adult learning theories - instructional design techniques
Bloom's taxonomy - six sigma - Kepner-Tregoe
Semantic differential

16. Two types of coaching situations that primarily differ on the degree of confidentiality and sensitivity
Constraints analysis
Image oriented - interactive - immediate - and intimate.
External coaching - internal coaching
Agreeing with the client when another response would be better - being judgmental or too rigid - progressing at the wrong pace (too fast/too slow) for the client

17. Describe a message board
Business needs - performance needs - learning needs - and learner needs
Chaos is simple systems generating complicated behavior. Complexity is complicated systems generating simple behavior.
External/organizational scans - identify business needs - identify change initiatives - collect data - analyze data - report on the data - design the change initiative
Websites where users post questions - thoughts and observations - and can reply to other users postings of the same

18. Content validity

19. Types of synthesis models
Two-aix matrixes - flowcharts - dichotomy - graphic models
Reality - feasibility - authority - and learning opportunities
Learner characteristics like age - educational background - cultural background - learner expectations - and learn motivation to attend
Knowledge - skills - desire - environment - and opportunity

20. The four components of a learning objective
Audience - Behavior - Condition - and Degree
Maslow's hierarchy - McGregor's Theory X and Y of management
Learning Content Management System. Software that packages courses and learning materials for print - CD-ROM - and electronic publication.
Kurt Lewin's forcefield analysis

21. The seating arrangement is the least conducive to stimulating group discussion
DMAIC methodology - IPO model - flowcharting - evaluation models
Theatre style
Data from archival records - existing records - report - and data
The outcome that depends on the independent variable and covariates

22. Continuous
A description or design specification for how information should be treated and organized.
Understandable - accurate - functional
A variable whose quantification can be broken down into very small units - often called analog (opposed to discrete)
Control groups - management estimates - extant data - external studies

23. The criteria for determining if a project is appropriate for action learning
Cognitivism
Psychomotor skills
Reality - feasibility - authority - and learning opportunities
Learning Management System. Software that automates administration - tracking - and reporting of learning events (ILT and online).

24. The technique trainers should use when a presentation is formal and should present a professional image
Slides
Theatre style
Lack of knowledge or skills - lack of physical resources - process problems - lack of information - lack of leadership - lack of information on consequences - lack of motivation - inadequate feedback - inadequate incentives - performer's lack of capa
The extent to which an instrument predicts future results

25. Systems thinking
Thinking about the whole organization - rather than individuals - and looking primarily at processes
External/organizational scans - identify business needs - identify change initiatives - collect data - analyze data - report on the data - design the change initiative
An unknown or uncontrolled variable that produces an effect
A variable that can have one of two possible values.

26. Quantitative
Interviews
Cost or budget - lesson content - learner background and expectations - time available - and facilities/equipment/materials
Measures of quantity or numbers
Culture - vision - strategy - and structure

27. Three tools for determining learner preferences
Numbers or variables used to rank order a system
Seels and Glasgow instructional systems design model
Groupthink
Productivity Environmental Preference Survey (PEPS) - Canfield Learning Style Inventory - and Learning Style Questionnaire

28. CBT
Speed - quantity - quality/accuracy - thoroughness - timeliness
Computer-based training. Any learning event that uses computers as the primary distributions method.
Rehersal
The extent to which an instrument predicts future results

29. The three parts of the problem-solving model
Personal space
The process that connects information - education - expertise - and practical application of people in an organization for the purposes of sharing and access.
Economic - social - political and legislative - workforce - technological - and competitive.
Diagnose the problem - generate alternative actions/behaviors - identify consequences for those actions/behaviors

30. Types of Level 3 instruments
Action plans - interviews - questionnaires - focus groups - performance contracts
Groupthink
Computer-based training. Any learning event that uses computers as the primary distributions method.
Opportunity-centered

31. The tasks involved in the implementation phase of strategic development
Management - performance
Establish short-term objectives - create an action plan to achieve short-term objectives - allocate resources to the objectives - motivate employees to reach the objectives
The extent to which an instrument represents the program's content
Central tendency

32. The characteristics of a complex system
Andragogy - time pressures - goal orientation - previous knowledge and experience - relevent content - levels of motivation - and different learning styles
Honesty - fairness - lawfulness - compassion - respect - loyalty - dependability
The whole is more than the sum of the parts - patterns are everywhere in the system - cause and effect is never simple - history does and does not repeat itself - change come from chaos - the future can and cannot be predicted
Monetary impact/ROI

33. DMAIC
Surveys
- measure - analyze - improve - control
Learning Management System (LMS)
Ishikawa - fishbone

34. The theory that describes how intelligences reflect how people prefer to process information
Multiple intelligences theory
Numbers or variables used to rank order a system
Speed - quantity - quality/accuracy - thoroughness - timeliness
Learning technologies

35. Four stages of transition through M&As
Solution Selection
Disengagement - disidentification - disorientation - and disenchantment.
Cause Analysis
Behavior

36. The requirements of the ADA
Do not discriminate in any aspect of employment based on disabilities - with reasonable accommodations such as interpreters - reading aids - instructional material modifications - etc.
Focused on fundamental shifts in how people view themselves - and intentional alterations of beliefs and values about the world and themselves
Honesty - fairness - lawfulness - compassion - respect - loyalty - dependability
Self-contained chunk of instructional material

37. Two types of job rotations
Cross-functional - cross-country/international
Electronic performance support system (EPSS)
A variable in whole number or distinct units (opposed to continuous)
Knowledge that has been documented - includes books - manuals - training courses - job aids - software rules - databases - etc.

38. Mentoring
Competing - accommodating - avoiding - collaborating - and compromising.
Email - whiteboard - bulletin boards - chat rooms - online presentation tools - WIKIs - Blogs - forums - social sites
Long-term process for performance improvement based on 1-on-1 interactions where mentee retains the responsibility for improvement
Cost or budget - lesson content - learner background and expectations - time available - and facilities/equipment/materials

39. VR
Purpose and character of use (commercial or nonprofit educational use) - nature of the copyrighted work - amount of the work used in relationship to the whole of the work - effect on the market potential for or value of the copyrighted work
Virtual Reality. Computer-based technology that gives the user a realistic - 3-D - interactive experience that engages as many senses as possible.
A visual tools used to systematically describe actions/behaviors in a sequential flow - including all the steps and tasks for that process flow.
Learning style

40. Describe a chat room
Low frequency - high complexity - high consequence of error - high probability of change in the future
Asynchronous
Chat rooms are essentially synchronous (real-time) message boards.
Create a vision - communicate the plan - connect the people - congratulate success

41. Nominal data
Current organization climate - available resources
When the cause of the problem is a lack of knowledge or skills
Numbers or variables used to classify a system
Disengagement - disidentification - disorientation - and disenchantment.

42. The popularizer of the multiple intelligences theory
Information that combined with understanding enables understanding
Understandable - accurate - functional
Reality - feasibility - authority - and learning opportunities
Howard Gardner

43. Three learner preferences as defined by the VAK model
Create safe haven for learning - create a comfortable environment - encourage participation - facilitate more than lecture.
Honesty - fairness - lawfulness - compassion - respect - loyalty - dependability
Visual - Auditory - and Kinestethic
Audience - Behavior - Condition - and Degree

44. Independent
To aid in career planning
A variable the influences the dependent variable
Honesty - fairness - lawfulness - compassion - respect - loyalty - dependability
Convergers - divergers - assimilators - and accommodators

45. The third component of the ASTD HPI model
The process that enables organizations to create short reference materials with relevant information by reducing information into codified - categorized - and reusable content.
Numbers or variables used to classify a system
Image oriented - interactive - immediate - and intimate.
Cause Analysis

46. The tasks involved in the formulation phase of strategic development
Understandable - accurate - functional
Identify organizational values - development mission - develop vision - develop value statements
Productivity Environmental Preference Survey (PEPS) - Canfield Learning Style Inventory - and Learning Style Questionnaire
The most frequently occurring value

47. Five ways to use storytelling
Capture attention - help message to be remembered - establish rapport - build credibility - and build team unity.
Management - performance
Diagnose the problem - generate alternative actions/behaviors - identify consequences for those actions/behaviors
Reliability

48. The topics of the A-B-C-D training development process
Form - storm - norm - perform - and adjourn.
Audience - behavior - condition - and degree
Computer-based training. Any learning event that uses computers as the primary distributions method.
Maslow's hierarchy - McGregor's Theory X and Y of management

49. The six steps in a training needs assessment
Defining objectives - identifying necessary data - selecting data collection methods - collecting data - analyzing and confirming data - and reporting on the data
Scaling and integrity
Technology - new products - shareholders - financial conditions - system challenges - process challenges - policies
Evaluation

50. The technique - developed by Georgi Lazanov - that uses the instructional application of stimulating the body and mind at peak efficiency to develop super-learning capabilities
Adult learning theories - instructional design techniques
Suggestopedia
Review strategies - measure performance - take correction action
Threat - problem - solution - habit