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Certified Professional In Learning And Performance Cplp

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Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
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This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Two types of job rotations
Cross-functional - cross-country/international
Mentoring is longer term - and mentors do not have responsibility for participants improvement.
Measures looking at opinions - behaviors - and attributes
Subject-matter expert

2. Three tools for determining learner preferences
Program Evaluation Review Technique. A diagramming technique that enables project managers to estimate a range of task durations by estimating optomistic - pessimistic - and likely durations for each task.
Productivity Environmental Preference Survey (PEPS) - Canfield Learning Style Inventory - and Learning Style Questionnaire
Thinking about the whole organization - rather than individuals - and looking primarily at processes
Cause Analysis

3. LCMS
Pedagogy
Identify performance gaps - gains commitment to learning - constructs practice to close gaps - drives application and reflection to improve competence
The process that connects information - education - expertise - and practical application of people in an organization for the purposes of sharing and access.
Learning Content Management System. Software that packages courses and learning materials for print - CD-ROM - and electronic publication.

4. Sequencing and structure are closely related. What is the order in which skills and information are taught
Bloom's taxonomy - six sigma - Kepner-Tregoe
Sequence
An effective - structured way that captures people's learning from an experience.
problem - establish action plan - clarify values - identify alternatives - discover probable outcomes - eliminate alternatives systematically - start action

5. Five approaches to facilitate inclusion
Awareness - modeling - targeted interventions - desensitization - training
Self-study guides - job aids - instructor-led materials - technology-delivered training deliverables - assessments
Virtual Reality. Computer-based technology that gives the user a realistic - 3-D - interactive experience that engages as many senses as possible.
Job aids - and EPSS

6. The three fundamental principles of HPI
Establish scope - create plan - implement plan - monitor/evaluate/revise plan
HPI uses a results-based - systematic approach - HPI focuses on accomplishments before behavior - Organizations are systems.
Learning Management System (LMS)
Synchrononous occurs at a given time with a live instructor. Asynchronous is self-paced and available at any time.

7. The HPI tool that can gather both qualitative and quantitative data
HPI uses a results-based - systematic approach - HPI focuses on accomplishments before behavior - Organizations are systems.
Inputs - outputs - process controls - and resources.
Surveys
Bloom's taxonomy - six sigma - Kepner-Tregoe

8. What does proxemics refer to?
Passive - active - empathetic - listening for knowledge - listening for clarification
Personal space
Driving forces - restraining forces - current state - desired state
Preparation

9. The method by which a trainer recognize signs of boredom - disinterest - or lack of understanding
Speed - quantity - quality/accuracy - thoroughness - timeliness
Job analysis
A variable whose quantification can be broken down into very small units - often called analog (opposed to discrete)
Observe body language

10. Single-loop learning
The multiple dependent variables in a study with multiple independent variables
A variable in whole number or distinct units (opposed to continuous)
Learning style
Focused on learning and using new necessary skills through incremental change

11. The use of electronic technologies to deliver information and facilitate the development of skills
Analytical - amiable - drivers - expressive
Learning technologies
Numbers or variables used to classify a system
Rapid instructional design (RID)

12. List 10 types of root causes

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13. LMS
Interview - survey/questionnaire - observation - focus group - work diary/work log
Learning Content Management System. Software that packages courses and learning materials for print - CD-ROM - and electronic publication.
Learning Management System. Software that automates administration - tracking - and reporting of learning events (ILT and online).
Problem - action learning group - emphasis on careful questioning and listening - resolution to take action - commitment to learning - group facilitator/learning coach

14. Software that automates the administration of training
Identify performance gaps - gains commitment to learning - constructs practice to close gaps - drives application and reflection to improve competence
Phone - VoIP - online meetings - email - specialized software
Rote skills - and prerequisite material
Learning Management System (LMS)

15. The type of question - often starting with 'what if ...' - that is used to get learners to thinking freely
Hypothetical
Entertainment - interaction - control - usability - and customization
External coaching - internal coaching
Self-contained chunk of instructional material

16. Five conflict responses
DMAIC methodology - IPO model - flowcharting - evaluation models
Job analysis
Competing - accommodating - avoiding - collaborating - and compromising.
Knowledge in one's personal memory - includes judgment - insights - experience - know-how - personal beliefs - and personal values.

17. List seven things that cannot be copyrighted
The expected range of a measurement
Lack of knowledge or skills - lack of physical resources - process problems - lack of information - lack of leadership - lack of information on consequences - lack of motivation - inadequate feedback - inadequate incentives - performer's lack of capa
Psychomotor skills
Ideas - processes - procedures - methods of operation - concepts - principles - and discoveries

18. Sequencing and structure are closely related. What refers to the relationship among skills and topics
Current organization climate - available resources
Structure
Communication - client motivation - self-management - technical skills
Likert scale

19. The instructional design model is based on the assumptions that design happens in a context of project management that establishes roles - tasks - timelines - budgets - checkpoints - and supervisory procedures
Seels and Glasgow instructional systems design model
Learning technologies
The extent to which an instrument represents the program's content
The expected range of a measurement

20. The tasks involved in the evaluation phase of strategic development
Scaling and integrity
Review strategies - measure performance - take correction action
Lack of knowledge or skills - lack of physical resources - process problems - lack of information - lack of leadership - lack of information on consequences - lack of motivation - inadequate feedback - inadequate incentives - performer's lack of capa
Establish scope - create plan - implement plan - monitor/evaluate/revise plan

21. The five stages of D. E. Super's developmental framework
Socratic questioning
Growth - exploratory - establishment - maintenance - decline
Pedagogy
Capture attention - reveal trainer's style - raise participant's comfort level - introduce the topic of the presentation.

22. Describe noise - in communication theory
L = P + Q + R. Learning - Programmed instruction - Questioning - Reflection
Something that disrupts the flow of information between source and receiver
Economic - social - political and legislative - workforce - technological - and competitive.
Form - storm - norm - perform - and adjourn.

23. The third component of the ASTD HPI model
Cause Analysis
Terminal objectives
Organization - process - and job/performer.
Managers are responsible for their own development - executives are responsible for the development of their subordinates - the organization is responsible for providing growth opportunities

24. Level 1 evaluation
Maslow's hierarchy
Managerial/administrative - supervisory - functional
Reaction
Eager to succeed - open to support - interested in different tactics/methods and trying those out - learning oriented

25. Independent
Facilitators establish the initial mood or climate of the class experience - and clarify the purpose of individuals as well as the general purposes of the group
Enabling objectives
Inputs - outputs - process controls - and resources.
A variable the influences the dependent variable

26. The guidelines Carl Rogers describes as critical elements to remember in adult learning situations
Facilitators establish the initial mood or climate of the class experience - and clarify the purpose of individuals as well as the general purposes of the group
The minimum time schedule for completing all the tasks in a project with several overlapping or dependent tasks.
Low frequency - high complexity - high consequence of error - high probability of change in the future
Hypothetical

27. Four characteristics of tasks that are well-suited for job aids
Groupthink
Multiple intelligences theory
Low frequency - high complexity - high consequence of error - high probability of change in the future
Cognitive

28. Systems thinking
Learner self-concept - Learner prior experience - Readiness to learn - Orientation to learning - and Motivation to learn
No right or final answers - cause and effect not related to space and time - all solutions require careful consideration - behavior gets worse before it gets better - all systems have limits - foresight benefits the organization
Chat rooms are essentially synchronous (real-time) message boards.
Thinking about the whole organization - rather than individuals - and looking primarily at processes

29. The four Cs of change
Technology - new products - shareholders - financial conditions - system challenges - process challenges - policies
Numbers or variables used to rank order a system
Create a vision - communicate the plan - connect the people - congratulate success
Language - speech - environmental - and psychological

30. The popularizer of the multiple intelligences theory
Maslow's hierarchy
Howard Gardner
Opener - bridge - main body - and close
Benjamin Bloom

31. Four elements of an effective oral presentation
- measure - analyze - improve - control
Problem - action learning group - emphasis on careful questioning and listening - resolution to take action - commitment to learning - group facilitator/learning coach
Learning organizations - systems thinking
Opener - bridge - main body - and close

32. The six steps in a training needs assessment
Defining objectives - identifying necessary data - selecting data collection methods - collecting data - analyzing and confirming data - and reporting on the data
Honesty - fairness - lawfulness - compassion - respect - loyalty - dependability
Opportunity-centered
Threat - problem - solution - habit

33. The phases of strategic development
Formulation - Development - Implementation - Evaluation
Upper-left cerebral - lower-left limbic - upper-right cerebral - and lower-right limbic
Learning Content Management System. Software that packages courses and learning materials for print - CD-ROM - and electronic publication.
Visual - Auditory - and Kinestethic

34. Level 4 evaluation
Navigation
Behavior
A measure of the variability of scores from the mean
Performance audit

35. What is the best thing to do first when a client wants a designer to develop a training to improve declining business process
Pareto analysis
Perform a front-end analysis
Monetary impact/ROI
Room size or number of participants is too large - when trainer wants to be more formal - when trainer has illegible handwriting - when the trainer presents the same program regularly.

36. Two guiding principles of displaying quantative data in charts and graphs
Documentation audit - information system survey - identification of external information sources
Knowledge - skills - desire - environment - and opportunity
Weak manager judgments or experience levels - identified talent shortages - organization culture suports structured programs
Scaling and integrity

37. Data
Likert scale
Learner self-concept - Learner prior experience - Readiness to learn - Orientation to learning - and Motivation to learn
Raw and non-contextual - and can exist in forms usable or not
Constraints analysis

38. The fourth component of the ASTD HPI model
Solution Selection
Indicate whether response was correct - explain an incorrect response or clarify a correct response - give instructions on how to proceed
Audience - behavior - condition - and degree
Analytical - amiable - drivers - expressive

39. Covariates
Review of objective and key points - review participant benefits - call participants to action - ask participants if they have any questions.
The multiple dependent variables in a study with multiple independent variables
Perform a front-end analysis
Convergers - divergers - assimilators - and accommodators

40. The measure that is defined by mean - median - and mode
Central tendency
Visual - Auditory - and Kinestethic
Establish scope - create plan - implement plan - monitor/evaluate/revise plan
Validity

41. The six major factors that influence performance in Gilbert's behavior engineering model
The extent to which an instrument predicts future results
Maslow's hierarchy
Create a vision - communicate the plan - connect the people - congratulate success
Information - resources - incentives/consequences - knowledge and skills - capacity - and motivation.

42. Three examples of active training techniques
Brainstorming - case studies - and role plays
Disengagement - disidentification - disorientation - and disenchantment.
Hypothetical
The mid-point of the distribution - 50% of the values are above/below this value

43. Dichotomous
Focused on fundamental shifts in how people view themselves - and intentional alterations of beliefs and values about the world and themselves
Phone - VoIP - online meetings - email - specialized software
Information that combined with understanding enables understanding
A variable that can have one of two possible values.

44. Skills / knowledge areas that SMEs may lack
Managers are responsible for their own development - executives are responsible for the development of their subordinates - the organization is responsible for providing growth opportunities
Adult learning theories - instructional design techniques
Determine business impact - improve the design of the learning experience - determine the content's adequacy
Room size or number of participants is too large - when trainer wants to be more formal - when trainer has illegible handwriting - when the trainer presents the same program regularly.

45. The four dimensions of personality per the Myers-Briggs Type Indicator
Extroversion/Introversion - Sensing/Intuition - Thinking/Feeling - Judgment/Perception
Cost-effectiveness - accessibility and application - learner access - and self-direction
Sorting - tabulating - and comparing raw to summarized data
Data that has been given context

46. The components of the action learning formula
Managerial/administrative - supervisory - functional
L = P + Q + R. Learning - Programmed instruction - Questioning - Reflection
A visual tools used to systematically describe actions/behaviors in a sequential flow - including all the steps and tasks for that process flow.
High cost - scheduling difficulties - and temporary (unless learners have opportunity to practice)

47. The six factors an instructional designer must consider before choosing techniques and training materials
Cost or budget - lesson content - learner background and expectations - time available - and facilities/equipment/materials
Characteristics of adults as learners (CAL) conceptual framework
Semantic differential
Structure and processes - resources - information - knowledge and skills - motives - and wellness.

48. The method where instruction is provided in a self-directed format that is available at all times - even with a facilitator is not online
Asynchronous
Rich data - comparable data across interviews with proper construction of interview protocol - and adds depth to quantative methods
The selection of measurement points which can have a large impact on the research's ability to be generalized
Cross-functional - cross-country/international

49. The analysis that serves as a reality check to identify a project's limiting factors
Low frequency - high complexity - high consequence of error - high probability of change in the future
Maslow's hierarchy - McGregor's Theory X and Y of management
Constraints analysis
Control groups - management estimates - extant data - external studies

50. Types of Level 4 instruments
Passive - active - empathetic - listening for knowledge - listening for clarification
Performance records - direct observation - supervisor checklists
Perform a front-end analysis
Failure to partner - failure to consider culture - failure to manage change - and failure to adapt to the client.

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