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Certified Professional In Learning And Performance Cplp

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Examples of collaborative software
The sum of the numbers divided by the total number of values
Email - whiteboard - bulletin boards - chat rooms - online presentation tools - WIKIs - Blogs - forums - social sites
A variable the influences the dependent variable
Personal space

2. Qualitative
Weak manager judgments or experience levels - identified talent shortages - organization culture suports structured programs
Theatre style
Measures looking at opinions - behaviors - and attributes
Performance audit

3. The technique that allows a WLP professional to present material in a professional manner - and keep a class focused on the correct topic
Speed - quantity - quality/accuracy - thoroughness - timeliness
Preparation
To improve performance by systematically developing human expertise through organizational development and training
Semantic differential

4. The five characteristics of every job that influence employee motivation
Focused on fundamental changes to thinking patterns and behaviors
Electronic Performance Support System. Software that provides just-in-time help - guidance - coaching - or assistance to improve job performance.
Split-half
Skill variety - task identity - task significance - autonomy - feedback

5. Four stages of transition through M&As
The outcome that depends on the independent variable and covariates
Numbers or variables used to classify a system
Disengagement - disidentification - disorientation - and disenchantment.
Control groups - management estimates - extant data - external studies

6. Four elements of an effective oral presentation
Create new hire training - develop behavior-based interview questions - write performance objectives - prepare employees for career progression
Culture - vision - strategy - and structure
Diagnose the problem - generate alternative actions/behaviors - identify consequences for those actions/behaviors
Opener - bridge - main body - and close

7. Four tools and techniques related to six sigma
Robert Mager
A collection of code containing instructions for a computer to perform a specific action
DMAIC methodology - IPO model - flowcharting - evaluation models
Language - speech - environmental - and psychological

8. Four basic components of a process
Growth - exploratory - establishment - maintenance - decline
Inputs - outputs - process controls - and resources.
Results
Create a vision - communicate the plan - connect the people - congratulate success

9. PERT
Discovery - Dream - Design - and Destiny
Program Evaluation Review Technique. A diagramming technique that enables project managers to estimate a range of task durations by estimating optomistic - pessimistic - and likely durations for each task.
Likert scale
Maslow's hierarchy

10. Four tasks typically done in the job analysis
Meta-evaluation
Diagnose the problem - generate alternative actions/behaviors - identify consequences for those actions/behaviors
Create new hire training - develop behavior-based interview questions - write performance objectives - prepare employees for career progression
Presentation software

11. The HPI tool used to collect current performance - learner analysis - and business needs
Knowledge in one's personal memory - includes judgment - insights - experience - know-how - personal beliefs - and personal values.
Learning
Interviews
Bloom's Taxonomy

12. Sequencing and structure are closely related. What refers to the relationship among skills and topics
Structure
Initiating - planning - executing - controlling - closing
A variable the influences the dependent variable
Facilitators establish the initial mood or climate of the class experience - and clarify the purpose of individuals as well as the general purposes of the group

13. Nominal data
Reaction
Cognitivism
Numbers or variables used to classify a system
Establish short-term objectives - create an action plan to achieve short-term objectives - allocate resources to the objectives - motivate employees to reach the objectives

14. The steps of a needs analysis
Performance audit
External/organizational scans - identify business needs - identify change initiatives - collect data - analyze data - report on the data - design the change initiative
Analytical - amiable - drivers - expressive
Cause Analysis

15. The tasks involved in the development phase of strategic development
Conduct a SWOT - establish strategic goals - develop strategies to achieve the strategic goals
Room size or number of participants is too large - when trainer wants to be more formal - when trainer has illegible handwriting - when the trainer presents the same program regularly.
Reliability
The process that enables organizations to create short reference materials with relevant information by reducing information into codified - categorized - and reusable content.

16. EPSS
Speed - quantity - quality/accuracy - thoroughness - timeliness
Electronic Performance Support System. Software that provides just-in-time help - guidance - coaching - or assistance to improve job performance.
Multiple intelligences theory
Learning Content Management System. Software that packages courses and learning materials for print - CD-ROM - and electronic publication.

17. Training that related to actual job circumstances
Functional context
Websites where users post questions - thoughts and observations - and can reply to other users postings of the same
Howard Gardner
Learning Management System (LMS)

18. Double-loop learning
Philosophy of coaching - definition of coaching - standards of ethical coaching conduct - pledge of coaching ethics
Organization - process - and job/performer.
Pilot tests - technical reviews - production reviews
Focused on fundamental changes to thinking patterns and behaviors

19. Contrast synchronous to asynchronous e-learning
Interview - survey/questionnaire - observation - focus group - work diary/work log
Learning technologies
Thinking about the whole organization - rather than individuals - and looking primarily at processes
Synchrononous occurs at a given time with a live instructor. Asynchronous is self-paced and available at any time.

20. Information
Maslow's hierarchy - McGregor's Theory X and Y of management
Request for proposal. A communication from an organization to potential vendors that defines the organizations needs and how to respond to those needs.
The minimum time schedule for completing all the tasks in a project with several overlapping or dependent tasks.
Data that has been given context

21. Dichotomous
Charts - graphs
A variable that can have one of two possible values.
Lack of knowledge or skills - lack of physical resources - process problems - lack of information - lack of leadership - lack of information on consequences - lack of motivation - inadequate feedback - inadequate incentives - performer's lack of capa
The most frequently occurring value

22. The way a person prefers to learn new content
Questions that stimulate discussion
Learning style
Discovery - Dream - Design - and Destiny
Learning organizations - systems thinking

23. Describe how facilitation differs from training
Facilitation is used to involve participants - and to help them learn from one another.
Questions that check for understanding or test for consensus
Understandable - accurate - functional
Learner-centered - content-centered

24. Three criteria for formative evaluation
Mentoring is longer term - and mentors do not have responsibility for participants improvement.
Understandable - accurate - functional
The process that connects information - education - expertise - and practical application of people in an organization for the purposes of sharing and access.
Performance records - direct observation - supervisor checklists

25. LCMS
Learning Content Management System. Software that packages courses and learning materials for print - CD-ROM - and electronic publication.
Knowledge - skills - desire - environment - and opportunity
Initiating - planning - executing - controlling - closing
Solution Implementation

26. Five mistakes managers can make to negatively impact employee motivation
Misplacing ownership - misaligning incentives - saving recognition - playing favorites - misspeaking praise
Feedback
Meta-evaluation
Icebreakers do not have to relate to the session materials. Opening exercise introduces the session materials being taught.

27. Knowledge management
Navigation
Learning technologies
Ishikawa - fishbone
The explicit and systematic management of intellectual capital and organizational knowledge for the purpose of improving organizations and the people in the organizations; as well as - associated processes like creating - gathering - organizing - ret

28. List seven things that cannot be copyrighted
Learning organizations - systems thinking
Convergers - divergers - assimilators - and accommodators
Management - performance
Ideas - processes - procedures - methods of operation - concepts - principles - and discoveries

29. What is the best thing to do first when a client wants a designer to develop a training to improve declining business process
Knowledge that has been documented - includes books - manuals - training courses - job aids - software rules - databases - etc.
Questions that stimulate discussion
Perform a front-end analysis
Brainstorming - case studies - and role plays

30. Explicit knowledge
Upper-left cerebral - lower-left limbic - upper-right cerebral - and lower-right limbic
Pilot tests - technical reviews - production reviews
Competing - accommodating - avoiding - collaborating - and compromising.
Knowledge that has been documented - includes books - manuals - training courses - job aids - software rules - databases - etc.

31. The ability of the same measurement to produce consistent results over time
Reliability
Review strategies - measure performance - take correction action
When the cause of the problem is a lack of knowledge or skills
Conduct a SWOT - establish strategic goals - develop strategies to achieve the strategic goals

32. Critical Path
The minimum time schedule for completing all the tasks in a project with several overlapping or dependent tasks.
Data - Information - Knowledge
Maslow's hierarchy - McGregor's Theory X and Y of management
Knowledge in one's personal memory - includes judgment - insights - experience - know-how - personal beliefs - and personal values.

33. Single-loop learning
A group of people who share a common interest - and are willing to share the experiences of their common interest.
Focused on learning and using new necessary skills through incremental change
An effective - structured way that captures people's learning from an experience.
- measure - analyze - improve - control

34. List David Kolk's four learning styles
Convergers - divergers - assimilators - and accommodators
Psychomotor skills
Navigation
A variable whose quantification can be broken down into very small units - often called analog (opposed to discrete)

35. The six founding principles of systems thinking
Seels and Glasgow instructional systems design model
Speed - quantity - quality/accuracy - thoroughness - timeliness
Extroversion/Introversion - Sensing/Intuition - Thinking/Feeling - Judgment/Perception
No right or final answers - cause and effect not related to space and time - all solutions require careful consideration - behavior gets worse before it gets better - all systems have limits - foresight benefits the organization

36. Community of practice
Focused on learning and using new necessary skills through incremental change
A group of people who share a common interest - and are willing to share the experiences of their common interest.
The expected range of a measurement
Structures - patterns - events

37. The five stages of D. E. Super's developmental framework
A variable that can have one of two possible values.
Proxemics
Preparation
Growth - exploratory - establishment - maintenance - decline

38. Tacit knowledge

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39. VR
Kurt Lewin's forcefield analysis
Virtual Reality. Computer-based technology that gives the user a realistic - 3-D - interactive experience that engages as many senses as possible.
Self-contained chunk of instructional material
Email - whiteboard - bulletin boards - chat rooms - online presentation tools - WIKIs - Blogs - forums - social sites

40. Types of Level 5 instruments
Hard data
Control groups - management estimates - extant data - external studies
Rehersal
Functional context

41. Three basic management styles
Information - feedback
Dictatorship - anarchy - democracy
Mentoring is longer term - and mentors do not have responsibility for participants improvement.
Split-half

42. The process of giving advice or information from one person to another about the usefulness of an event - process or action
Gain understanding or learning objectives - learn the materials - practice the delivery - prepare questions to stimulate learning.
Feedback
Cause Analysis
Questionnaires - follow-up interviews - observation checklists

43. Things feedback to a learner that answered a question should do
Adult learning theories - instructional design techniques
Learning style
Indicate whether response was correct - explain an incorrect response or clarify a correct response - give instructions on how to proceed
Preparation

44. Five ways to use storytelling
Matching current - usually high-potential employees - with future roles within the company to systematic prepare them for a future role
Capture attention - help message to be remembered - establish rapport - build credibility - and build team unity.
Myer-Briggs Type Indicator (MBTI) - DiSC personality profile
Benjamin Bloom

45. The purpose of an after-action review

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46. Mentoring
Long-term process for performance improvement based on 1-on-1 interactions where mentee retains the responsibility for improvement
Feedback
Objectivity - confidentiality
Learning Content Management System. Software that packages courses and learning materials for print - CD-ROM - and electronic publication.

47. The theory that describes a person starting at age 18 - moving from career exploration to a series of events including educational specialization that leads to a career path and a final career commitment

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48. The six factors an instructional designer must consider before choosing techniques and training materials
Cost or budget - lesson content - learner background and expectations - time available - and facilities/equipment/materials
- measure - analyze - improve - control
Misplacing ownership - misaligning incentives - saving recognition - playing favorites - misspeaking praise
Information - resources - incentives/consequences - knowledge and skills - capacity - and motivation.

49. succession planning
Solution Selection
Matching current - usually high-potential employees - with future roles within the company to systematic prepare them for a future role
Rehersal
Audience - behavior - condition - and degree

50. The phases of strategic development
Self-contained chunk of instructional material
Measures looking at opinions - behaviors - and attributes
Formulation - Development - Implementation - Evaluation
Cost or budget - lesson content - learner background and expectations - time available - and facilities/equipment/materials