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Certified Professional In Learning And Performance Cplp

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. The framework developed by Patricia Cross to describe some differences between adult and child learners
Characteristics of adults as learners (CAL) conceptual framework
The multiple dependent variables in a study with multiple independent variables
Bloom's Taxonomy
Icebreakers do not have to relate to the session materials. Opening exercise introduces the session materials being taught.

2. Five stages of Tuckman's team-maturing model
Interview - survey/questionnaire - observation - focus group - work diary/work log
Form - storm - norm - perform - and adjourn.
Written tests - oral Q&A - performance tests - role plays
An unknown or uncontrolled variable that produces an effect

3. The technique trainers should use when they want to use the revelation technique
Self-contained chunk of instructional material
Presentation software
Preparation
An HTML tag identifying the context of the contents on a website or knowledge base.

4. Three conditions that warrant multi-rater feedback
A description or design specification for how information should be treated and organized.
Weak manager judgments or experience levels - identified talent shortages - organization culture suports structured programs
Language - speech - environmental - and psychological
Gain understanding or learning objectives - learn the materials - practice the delivery - prepare questions to stimulate learning.

5. Two guiding principles of displaying quantative data in charts and graphs
Current organization climate - available resources
Benjamin Bloom
Scaling and integrity
Socratic questioning

6. The three parts of the problem-solving model
Return-on-investment ( (Benefits - Costs) / Costs) * 100
Rehersal
In statistics - it means probably true
Diagnose the problem - generate alternative actions/behaviors - identify consequences for those actions/behaviors

7. Two types of coaching situations that primarily differ on the degree of confidentiality and sensitivity
Rich data - comparable data across interviews with proper construction of interview protocol - and adds depth to quantative methods
Understandable - accurate - functional
Learning Content Management System. Software that packages courses and learning materials for print - CD-ROM - and electronic publication.
External coaching - internal coaching

8. The fifth component of the ASTD HPI model
Solution Implementation
Ishikawa - fishbone
Engage learner's attention - present materials as input to brain - practice with ideas and skills - review to create new connections and applications
Reaction

9. The elements of the 4-D cycle
Ginzberg's theory
Discovery - Dream - Design - and Destiny
Pareto analysis
Create new hire training - develop behavior-based interview questions - write performance objectives - prepare employees for career progression

10. Confounding
An unknown or uncontrolled variable that produces an effect
Audience - Behavior - Condition - and Degree
Data - Information - Knowledge
Formulation - Development - Implementation - Evaluation

11. Types of Level 1 instruments
The process that connects information - education - expertise - and practical application of people in an organization for the purposes of sharing and access.
Perform a front-end analysis
Questionnaires - follow-up interviews - observation checklists
Feedback

12. The type of question - often starting with 'what if ...' - that is used to get learners to thinking freely
Cross-functional - cross-country/international
Do not discriminate in any aspect of employment based on disabilities - with reasonable accommodations such as interpreters - reading aids - instructional material modifications - etc.
Groupthink
Hypothetical

13. EPSS
Learning organizations - systems thinking
Cognitive
To systematically plan an organization's future
Electronic Performance Support System. Software that provides just-in-time help - guidance - coaching - or assistance to improve job performance.

14. The theory that describes a person starting at age 18 - moving from career exploration to a series of events including educational specialization that leads to a career path and a final career commitment

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15. The method a trainer can use to encourage a participant to continue speaking
Electronic Performance Support System. Software that provides just-in-time help - guidance - coaching - or assistance to improve job performance.
Multiple intelligences theory
Slides
Walk towards a participant as they speak

16. The technique that allows a WLP professional to present material in a professional manner - and keep a class focused on the correct topic
Preparation
Results
Rehersal
Information - feedback

17. The requirements of the ADA
Image oriented - interactive - immediate - and intimate.
Scaling and integrity
The extent to which an instrument represents the program's content
Do not discriminate in any aspect of employment based on disabilities - with reasonable accommodations such as interpreters - reading aids - instructional material modifications - etc.

18. The seven basic self-governing behaviors
Indicate whether response was correct - explain an incorrect response or clarify a correct response - give instructions on how to proceed
Surveys
Honesty - fairness - lawfulness - compassion - respect - loyalty - dependability
The expected range of a measurement

19. The questioning technique that seeks to develop critical thinking and creativity
Socratic questioning
Characteristics of adults as learners (CAL) conceptual framework
Theatre style
Results

20. The model (a pyramid) from bottom to top is: physiology - safety - belongingness - esteem - and self-actualization

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21. Levels of listening
The most frequently occurring value
Sequence
Passive - active - empathetic - listening for knowledge - listening for clarification
Structures - patterns - events

22. Triple-loop learning
Performance audit
Focused on fundamental shifts in how people view themselves - and intentional alterations of beliefs and values about the world and themselves
Ginzberg's theory
Robert Mager

23. The six founding principles of systems thinking
No right or final answers - cause and effect not related to space and time - all solutions require careful consideration - behavior gets worse before it gets better - all systems have limits - foresight benefits the organization
Evaluation
Managerial/administrative - supervisory - functional
Growth - exploratory - establishment - maintenance - decline

24. The two criteria that learners must demonstrate before leaving performance-based training (PBT)
Knowledge - skills
Written tests - oral Q&A - performance tests - role plays
Surveys
Terminal objectives

25. Five approaches to facilitate inclusion
L = P + Q + R. Learning - Programmed instruction - Questioning - Reflection
Monetary impact/ROI
Andragogy - time pressures - goal orientation - previous knowledge and experience - relevent content - levels of motivation - and different learning styles
Awareness - modeling - targeted interventions - desensitization - training

26. Two theories of motivation for coaching

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27. The HPI tool used to collect current performance - learner analysis - and business needs
Learner-centered - content-centered
When the cause of the problem is a lack of knowledge or skills
Interviews
Ideas - processes - procedures - methods of operation - concepts - principles - and discoveries

28. The seating arrangement is the least conducive to stimulating group discussion
Measures of quantity or numbers
Theatre style
Ishikawa - fishbone
Establish scope - create plan - implement plan - monitor/evaluate/revise plan

29. The process where each member of a group makes their opinions conform to the perceived group consensus
Groupthink
Performance audit
Silence
Indicate whether response was correct - explain an incorrect response or clarify a correct response - give instructions on how to proceed

30. The e-Learning techniques allows learners to personally assess what can be learned - the value of the content - and the difficulty of the content
Extroversion/Introversion - Sensing/Intuition - Thinking/Feeling - Judgment/Perception
Speed - quantity - quality/accuracy - thoroughness - timeliness
No area is overlooked - forces to be used are known - there is time to develop other strategies if the analysis reveals the need
Navigation

31. An assessment done during formation
Formative evaluation
Something that disrupts the flow of information between source and receiver
DMAIC methodology - IPO model - flowcharting - evaluation models
Data - Information - Knowledge

32. PERT
Navigation
Websites where users post questions - thoughts and observations - and can reply to other users postings of the same
Program Evaluation Review Technique. A diagramming technique that enables project managers to estimate a range of task durations by estimating optomistic - pessimistic - and likely durations for each task.
Change Management

33. Sequencing and structure are closely related. What refers to the relationship among skills and topics
The mid-point of the distribution - 50% of the values are above/below this value
Robert Mager
Structure
Characteristics of adults as learners (CAL) conceptual framework

34. The tasks involved in the formulation phase of strategic development
Myer-Briggs Type Indicator (MBTI) - DiSC personality profile
Determining needs - defining scope and budget - creating and sending the RFP - evaluating proposals and selecting vendors - notifying the vendor and negotiating the contract - implementing the project - monitoring the project - completing and evaluat
Identify organizational values - development mission - develop vision - develop value statements
Rote skills

35. Two characteristics of distance learning
To improve performance by systematically developing human expertise through organizational development and training
Theatre style
Separation of place - time - or both among learners - instructors - and learning resources; Interactions are conducted through one or mode media.
Learning Content Management System. Software that packages courses and learning materials for print - CD-ROM - and electronic publication.

36. DMAIC
The selection of measurement points which can have a large impact on the research's ability to be generalized
L = P + Q + R. Learning - Programmed instruction - Questioning - Reflection
- measure - analyze - improve - control
Performance audit

37. The four Cs of change
Create a vision - communicate the plan - connect the people - congratulate success
The multiple dependent variables in a study with multiple independent variables
Terminal objectives
Learning Content Management System. Software that packages courses and learning materials for print - CD-ROM - and electronic publication.

38. Software that automates the administration of training
Do not discriminate in any aspect of employment based on disabilities - with reasonable accommodations such as interpreters - reading aids - instructional material modifications - etc.
Numbers or variables used to rank order a system
Learning Management System (LMS)
Results

39. Three process principles of strategic management development that are likely to remain constant across organizations
Philosophy of coaching - definition of coaching - standards of ethical coaching conduct - pledge of coaching ethics
Preparation
Chat rooms are essentially synchronous (real-time) message boards.
Managers are responsible for their own development - executives are responsible for the development of their subordinates - the organization is responsible for providing growth opportunities

40. The philosophy of teaching focusing on the instructor rather than the participant - and is generally used to in reference to teaching children
Pedagogy
Focused on fundamental shifts in how people view themselves - and intentional alterations of beliefs and values about the world and themselves
Learning Content Management System. Software that packages courses and learning materials for print - CD-ROM - and electronic publication.
No area is overlooked - forces to be used are known - there is time to develop other strategies if the analysis reveals the need

41. The four most important skills for a coach
Productivity Environmental Preference Survey (PEPS) - Canfield Learning Style Inventory - and Learning Style Questionnaire
Communication - client motivation - self-management - technical skills
Opener - bridge - main body - and close
Job aids - and EPSS

42. Dichotomous
Written tests - oral Q&A - performance tests - role plays
Dictatorship - anarchy - democracy
A variable that can have one of two possible values.
Learner self-concept - Learner prior experience - Readiness to learn - Orientation to learning - and Motivation to learn

43. Four stages of transition through M&As
A group of people who share a common interest - and are willing to share the experiences of their common interest.
The mid-point of the distribution - 50% of the values are above/below this value
Disengagement - disidentification - disorientation - and disenchantment.
Presentation software

44. The five elements of learner engagement
Economic - social - political and legislative - workforce - technological - and competitive.
Surveys
An HTML tag identifying the context of the contents on a website or knowledge base.
Entertainment - interaction - control - usability - and customization

45. The seven attributes essential for leadership per Warren Bennis
Communication - client motivation - self-management - technical skills
Feedback
Technical competence - people skills - conceptual skills - results - taste - judgment - character
Philosophy of coaching - definition of coaching - standards of ethical coaching conduct - pledge of coaching ethics

46. Steps of managing a change project
Initiating - planning - executing - controlling - closing
Audience - Behavior - Condition - and Degree
Rich data - comparable data across interviews with proper construction of interview protocol - and adds depth to quantative methods
Feedback

47. Four characteristics of highly motivated clients
A measure of the variability of scores from the mean
Eager to succeed - open to support - interested in different tactics/methods and trying those out - learning oriented
Disengagement - disidentification - disorientation - and disenchantment.
Computer-based training. Any learning event that uses computers as the primary distributions method.

48. Types of Level 4 instruments
Central tendency
Performance records - direct observation - supervisor checklists
Questions that check for understanding or test for consensus
Learning Management System (LMS)

49. Double-loop learning
A variable whose quantification can be broken down into very small units - often called analog (opposed to discrete)
Focused on fundamental changes to thinking patterns and behaviors
Convergers - divergers - assimilators - and accommodators
Learner characteristics like age - educational background - cultural background - learner expectations - and learn motivation to attend

50. The components of the VAK model
Productivity Environmental Preference Survey (PEPS) - Canfield Learning Style Inventory - and Learning Style Questionnaire
Visual - Auditory - and Kinestethic
Learning style
Hard data