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Certified Professional In Learning And Performance Cplp
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Subject
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certifications
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The four components of a learning objective
Functional context
Cross-functional - cross-country/international
Audience - Behavior - Condition - and Degree
Pilot tests - technical reviews - production reviews
2. Three disadvantages of focus groups
- measure - analyze - improve - control
Virtual Reality. Computer-based technology that gives the user a realistic - 3-D - interactive experience that engages as many senses as possible.
Time and resource intensive - undue influence of vocal member(s) - difficult to facilitate with a single facilitator to encourage participation and take notes
Knowledge - skills
3. The method where instruction is provided in a self-directed format that is available at all times - even with a facilitator is not online
Documentation audit - information system survey - identification of external information sources
Interview - survey/questionnaire - observation - focus group - work diary/work log
Walk towards a participant as they speak
Asynchronous
4. Confounding
Virtual Reality. Computer-based technology that gives the user a realistic - 3-D - interactive experience that engages as many senses as possible.
An unknown or uncontrolled variable that produces an effect
Validity
Current organization climate - available resources
5. The steps of a needs analysis
External/organizational scans - identify business needs - identify change initiatives - collect data - analyze data - report on the data - design the change initiative
Failure to partner - failure to consider culture - failure to manage change - and failure to adapt to the client.
When the cause of the problem is a lack of knowledge or skills
Knowledge that has been documented - includes books - manuals - training courses - job aids - software rules - databases - etc.
6. Software that automates the administration of training
Websites where users post questions - thoughts and observations - and can reply to other users postings of the same
Harless' front-end analysis model
Virtual Reality. Computer-based technology that gives the user a realistic - 3-D - interactive experience that engages as many senses as possible.
Learning Management System (LMS)
7. Two characteristics for any coaching program to succeed
Experiencing - publishing - processing - generalizing - and applying
Objectivity - confidentiality
Data from archival records - existing records - report - and data
External coaching - internal coaching
8. Types of Level 3 instruments
Determining needs - defining scope and budget - creating and sending the RFP - evaluating proposals and selecting vendors - notifying the vendor and negotiating the contract - implementing the project - monitoring the project - completing and evaluat
Observe body language
Action plans - interviews - questionnaires - focus groups - performance contracts
Benefit-to-cost ratio (Total Benefit / Total Program Cost)
9. Content validity
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10. The three tasks of business analysis
Cost or budget - lesson content - learner background and expectations - time available - and facilities/equipment/materials
Focused on fundamental shifts in how people view themselves - and intentional alterations of beliefs and values about the world and themselves
Identify business goals - clarify those goals - determine specificity and measurability of the goals.
Purpose and character of use (commercial or nonprofit educational use) - nature of the copyrighted work - amount of the work used in relationship to the whole of the work - effect on the market potential for or value of the copyrighted work
11. The seven steps in Krumboltz's DECIDES model
problem - establish action plan - clarify values - identify alternatives - discover probable outcomes - eliminate alternatives systematically - start action
Culture - vision - strategy - and structure
A visual tools used to systematically describe actions/behaviors in a sequential flow - including all the steps and tasks for that process flow.
An unknown or uncontrolled variable that produces an effect
12. The topics of the A-B-C-D training development process
Visual - Auditory - and Kinestethic
Audience - behavior - condition - and degree
Validity
Measures looking at opinions - behaviors - and attributes
13. Four personal social styles per Harvey Robbins
A collection of code containing instructions for a computer to perform a specific action
Opportunity-centered
Learning
Analytical - amiable - drivers - expressive
14. The way a person prefers to learn new content
Change is a process not an event. Change management is the process of directing change at each level of an organization.
Solution Selection
Walk towards a participant as they speak
Learning style
15. The technique - developed by Georgi Lazanov - that uses the instructional application of stimulating the body and mind at peak efficiency to develop super-learning capabilities
Psychomotor skills
Indicate whether response was correct - explain an incorrect response or clarify a correct response - give instructions on how to proceed
Constraints analysis
Suggestopedia
16. The method used to identify all duties - responsibilities - and tasks that make up a single job function or role
Job analysis
Results
Groupthink
- measure - analyze - improve - control
17. The five factors that affect human performance
Cost-effectiveness - accessibility and application - learner access - and self-direction
Learning
Questions that check for understanding or test for consensus
Knowledge - skills - desire - environment - and opportunity
18. Continuous
A variable whose quantification can be broken down into very small units - often called analog (opposed to discrete)
Learning Management System (LMS)
A variable that can have one of two possible values.
Return-on-investment ( (Benefits - Costs) / Costs) * 100
19. The instrument where participants rate two contrasting ideas or words by circling points on a line
Semantic differential
Understandable - accurate - functional
Breakeven ( ( Program Costs / Investment ) / ( Benefits / Cash Inflow) )
Organization - process - and job/performer.
20. The purpose of an after-action review
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21. Things feedback to a learner that answered a question should do
Opener - bridge - main body - and close
Bloom's Taxonomy
Split-half
Indicate whether response was correct - explain an incorrect response or clarify a correct response - give instructions on how to proceed
22. The three levels that - when in harmony - work to optimal performance in the Rummler and Brache's model
Communication - client motivation - self-management - technical skills
Management - performance
Organization - process - and job/performer.
Visual - Auditory - and Kinestethic
23. What does proxemics refer to?
Accelerated Learning
Brainstorming - case studies - and role plays
Personal space
Websites where users post questions - thoughts and observations - and can reply to other users postings of the same
24. Four tasks typically done in the job analysis
Data from archival records - existing records - report - and data
Image oriented - interactive - immediate - and intimate.
Competing - accommodating - avoiding - collaborating - and compromising.
Create new hire training - develop behavior-based interview questions - write performance objectives - prepare employees for career progression
25. The three fundamental principles of HPI
Scaling and integrity
HPI uses a results-based - systematic approach - HPI focuses on accomplishments before behavior - Organizations are systems.
Pilot tests - technical reviews - production reviews
Matching current - usually high-potential employees - with future roles within the company to systematic prepare them for a future role
26. Three pitfalls of coaching
Walk towards a participant as they speak
Initiating - planning - executing - controlling - closing
Agreeing with the client when another response would be better - being judgmental or too rigid - progressing at the wrong pace (too fast/too slow) for the client
Learner-centered - content-centered
27. Four common mistakes HPI professionals make in selecting - designing - and implementing interventions
Websites where users post questions - thoughts and observations - and can reply to other users postings of the same
Failure to partner - failure to consider culture - failure to manage change - and failure to adapt to the client.
Bloom's Taxonomy
Silence
28. The second component of the ASTD HPI model
Performance Analysis
Synchrononous occurs at a given time with a live instructor. Asynchronous is self-paced and available at any time.
A variable in whole number or distinct units (opposed to continuous)
Likert scale
29. Triple-loop learning
Conduct a SWOT - establish strategic goals - develop strategies to achieve the strategic goals
Entertainment - interaction - control - usability - and customization
Time and resource intensive - undue influence of vocal member(s) - difficult to facilitate with a single facilitator to encourage participation and take notes
Focused on fundamental shifts in how people view themselves - and intentional alterations of beliefs and values about the world and themselves
30. The process that measures if the practitioner measured what they intended to measure
No area is overlooked - forces to be used are known - there is time to develop other strategies if the analysis reveals the need
Performance Analysis
Seels and Glasgow instructional systems design model
Validity
31. Two examples of performance support systems
Diagnose the problem - generate alternative actions/behaviors - identify consequences for those actions/behaviors
Identify organizational values - development mission - develop vision - develop value statements
Navigation
Job aids - and EPSS
32. What is the primary reason for 360-degree feedback
Failure to partner - failure to consider culture - failure to manage change - and failure to adapt to the client.
Communication - client motivation - self-management - technical skills
To aid in career planning
Cognitive
33. What is the best thing to do first when a client wants a designer to develop a training to improve declining business process
The process that enables organizations to create short reference materials with relevant information by reducing information into codified - categorized - and reusable content.
Relevance - inquiry - freedom - connectedness - reception - empowerment - play
Perform a front-end analysis
Asynchronous
34. Sequencing and structure are closely related. What is the order in which skills and information are taught
Sequence
Rapid instructional design (RID)
Technology - new products - shareholders - financial conditions - system challenges - process challenges - policies
Identify business goals - clarify those goals - determine specificity and measurability of the goals.
35. Dependent
Thinking about the whole organization - rather than individuals - and looking primarily at processes
Andragogy - time pressures - goal orientation - previous knowledge and experience - relevent content - levels of motivation - and different learning styles
The outcome that depends on the independent variable and covariates
Rehersal
36. The technique that allows a WLP professional to present material in a professional manner - and keep a class focused on the correct topic
Understandable - accurate - functional
Preparation
When the cause of the problem is a lack of knowledge or skills
Inputs - outputs - process controls - and resources.
37. The type of learning that E-Learning is outstanding for teaching because it has infinite patience
Structure
Long-term process for performance improvement based on 1-on-1 interactions where mentee retains the responsibility for improvement
Suggestopedia
Rote skills
38. The four areas measured during a training needs assessment
Capture attention - help message to be remembered - establish rapport - build credibility - and build team unity.
The multiple dependent variables in a study with multiple independent variables
Business needs - performance needs - learning needs - and learner needs
Data that has been given context
39. The elements of the 4-D cycle
Understandable - accurate - functional
Walk towards a participant as they speak
Discovery - Dream - Design - and Destiny
Return-on-investment ( (Benefits - Costs) / Costs) * 100
40. Four ways to create a learning climate based on Knowles' work
Capture attention - reveal trainer's style - raise participant's comfort level - introduce the topic of the presentation.
Behavior
Create safe haven for learning - create a comfortable environment - encourage participation - facilitate more than lecture.
Learner characteristics like age - educational background - cultural background - learner expectations - and learn motivation to attend
41. Four characteristics of tasks that are well-suited for job aids
Benefit-to-cost ratio (Total Benefit / Total Program Cost)
Seels and Glasgow instructional systems design model
DMAIC methodology - IPO model - flowcharting - evaluation models
Low frequency - high complexity - high consequence of error - high probability of change in the future
42. The creator of the theory of three types of learning - knowledge - skills - and attitudes
Benjamin Bloom
Managerial/administrative - supervisory - functional
Developing employees - motivating employees - deploying employees - aligning people to process to increase performance
Data - Information - Knowledge
43. LCMS
Questionnaires - follow-up interviews - observation checklists
Surveys
Questions that stimulate discussion
Learning Content Management System. Software that packages courses and learning materials for print - CD-ROM - and electronic publication.
44. Exercises that include a form of real-life situation that allows participants to practice is called
Simulations
Audience - behavior - condition - and degree
Cognitivism
Documentation audit - information system survey - identification of external information sources
45. BE
Reaction
Socratic questioning
Knowledge - skills - desire - environment - and opportunity
Breakeven ( ( Program Costs / Investment ) / ( Benefits / Cash Inflow) )
46. succession planning
Matching current - usually high-potential employees - with future roles within the company to systematic prepare them for a future role
Information - feedback
Self-study guides - job aids - instructor-led materials - technology-delivered training deliverables - assessments
Knowledge that has been documented - includes books - manuals - training courses - job aids - software rules - databases - etc.
47. Sampling
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48. Four benefits of web-based training
Meta-evaluation
Learning Management System (LMS)
Cost-effectiveness - accessibility and application - learner access - and self-direction
Identify business goals - clarify those goals - determine specificity and measurability of the goals.
49. Extant
A variable in whole number or distinct units (opposed to continuous)
Data from archival records - existing records - report - and data
High cost - scheduling difficulties - and temporary (unless learners have opportunity to practice)
Psychomotor skills
50. Information Architecture
Multiple intelligences theory
An effective - structured way that captures people's learning from an experience.
Enabling objectives
A description or design specification for how information should be treated and organized.
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