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Certified Professional In Learning And Performance Cplp

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Dependent
Weak manager judgments or experience levels - identified talent shortages - organization culture suports structured programs
Identify business goals - clarify those goals - determine specificity and measurability of the goals.
The outcome that depends on the independent variable and covariates
Howard Gardner

2. Dichotomous
Theatre style
Rich data - comparable data across interviews with proper construction of interview protocol - and adds depth to quantative methods
Honesty - fairness - lawfulness - compassion - respect - loyalty - dependability
A variable that can have one of two possible values.

3. Four tools and techniques related to six sigma
Knowledge - skills - desire - environment - and opportunity
Learner characteristics like age - educational background - cultural background - learner expectations - and learn motivation to attend
Psychomotor skills
DMAIC methodology - IPO model - flowcharting - evaluation models

4. The criteria for determining if a project is appropriate for action learning
Multiple intelligences theory
Diagnose the problem - generate alternative actions/behaviors - identify consequences for those actions/behaviors
Benjamin Bloom
Reality - feasibility - authority - and learning opportunities

5. The four components of a learning objective
A variable the influences the dependent variable
Audience - Behavior - Condition - and Degree
Learning Management System. Software that automates administration - tracking - and reporting of learning events (ILT and online).
Virtual Reality. Computer-based technology that gives the user a realistic - 3-D - interactive experience that engages as many senses as possible.

6. The seven characteristics of good dialog
Relevance - inquiry - freedom - connectedness - reception - empowerment - play
Language - speech - environmental - and psychological
Honesty - fairness - lawfulness - compassion - respect - loyalty - dependability
External coaching - internal coaching

7. The philosophy of teaching focusing on the instructor rather than the participant - and is generally used to in reference to teaching children
Analytical - amiable - drivers - expressive
Focused on learning and using new necessary skills through incremental change
Pedagogy
Problem - action learning group - emphasis on careful questioning and listening - resolution to take action - commitment to learning - group facilitator/learning coach

8. When is training the appropriate solution to a performance problem
No right or final answers - cause and effect not related to space and time - all solutions require careful consideration - behavior gets worse before it gets better - all systems have limits - foresight benefits the organization
A group of people who share a common interest - and are willing to share the experiences of their common interest.
When the cause of the problem is a lack of knowledge or skills
Long-term process for performance improvement based on 1-on-1 interactions where mentee retains the responsibility for improvement

9. The tell approach to learning - based on the theory that learning occurs through exposure to logically presented information - usually involving lecture
Low frequency - high complexity - high consequence of error - high probability of change in the future
Review strategies - measure performance - take correction action
Cognitivism
Competing - accommodating - avoiding - collaborating - and compromising.

10. The tasks involved in the development phase of strategic development
Agreeing with the client when another response would be better - being judgmental or too rigid - progressing at the wrong pace (too fast/too slow) for the client
Defining objectives - identifying necessary data - selecting data collection methods - collecting data - analyzing and confirming data - and reporting on the data
Conduct a SWOT - establish strategic goals - develop strategies to achieve the strategic goals
Opportunity-centered

11. RFP
Reality - feasibility - authority - and learning opportunities
High cost - scheduling difficulties - and temporary (unless learners have opportunity to practice)
Multiple intelligences theory
Request for proposal. A communication from an organization to potential vendors that defines the organizations needs and how to respond to those needs.

12. What is an SME
Passive - active - empathetic - listening for knowledge - listening for clarification
Language - speech - environmental - and psychological
Knowledge that has been documented - includes books - manuals - training courses - job aids - software rules - databases - etc.
Subject-matter expert

13. Meta-tag
Performance Analysis
Image oriented - interactive - immediate - and intimate.
Pedagogy
An HTML tag identifying the context of the contents on a website or knowledge base.

14. Who is credited with the idea that learning objectives should contain a condition statement - a performance statement - and a criterion statement
Evaluation
Lack of knowledge or skills - lack of physical resources - process problems - lack of information - lack of leadership - lack of information on consequences - lack of motivation - inadequate feedback - inadequate incentives - performer's lack of capa
Threat - problem - solution - habit
Robert Mager

15. Describe noise - in communication theory
To systematically plan an organization's future
Learner-centered - content-centered
Something that disrupts the flow of information between source and receiver
Performance audit

16. List seven principles of adult learning
Myer-Briggs Type Indicator (MBTI) - DiSC personality profile
Semantic differential
Andragogy - time pressures - goal orientation - previous knowledge and experience - relevent content - levels of motivation - and different learning styles
Theatre style

17. The difference between an icebreaker and an opening exercise
Icebreakers do not have to relate to the session materials. Opening exercise introduces the session materials being taught.
Rehersal
Productivity Environmental Preference Survey (PEPS) - Canfield Learning Style Inventory - and Learning Style Questionnaire
Facilitators establish the initial mood or climate of the class experience - and clarify the purpose of individuals as well as the general purposes of the group

18. Three tasks for knowledge mapping
Visual - Auditory - and Kinestethic
Cross-functional - cross-country/international
Documentation audit - information system survey - identification of external information sources
Program Evaluation Review Technique. A diagramming technique that enables project managers to estimate a range of task durations by estimating optomistic - pessimistic - and likely durations for each task.

19. Mentoring
The extent to which an instrument represents the program's content
Phone - VoIP - online meetings - email - specialized software
Long-term process for performance improvement based on 1-on-1 interactions where mentee retains the responsibility for improvement
The mid-point of the distribution - 50% of the values are above/below this value

20. The six founding principles of systems thinking
Driving forces - restraining forces - current state - desired state
Constraints analysis
No right or final answers - cause and effect not related to space and time - all solutions require careful consideration - behavior gets worse before it gets better - all systems have limits - foresight benefits the organization
Opportunity-centered

21. Covariates
Culture - vision - strategy - and structure
Organization - process - and job/performer.
The multiple dependent variables in a study with multiple independent variables
Opportunity-centered

22. PERT
Awareness - modeling - targeted interventions - desensitization - training
The mid-point of the distribution - 50% of the values are above/below this value
Indicate whether response was correct - explain an incorrect response or clarify a correct response - give instructions on how to proceed
Program Evaluation Review Technique. A diagramming technique that enables project managers to estimate a range of task durations by estimating optomistic - pessimistic - and likely durations for each task.

23. Describe a chat room
Understandable - accurate - functional
Cause Analysis
Chat rooms are essentially synchronous (real-time) message boards.
Hard data

24. The three competency elements that constitute most jobs
Icebreakers do not have to relate to the session materials. Opening exercise introduces the session materials being taught.
Synchrononous occurs at a given time with a live instructor. Asynchronous is self-paced and available at any time.
Managerial/administrative - supervisory - functional
Measures of quantity or numbers

25. ROI
Behavorism
Return-on-investment ( (Benefits - Costs) / Costs) * 100
Electronic Performance Support System. Software that provides just-in-time help - guidance - coaching - or assistance to improve job performance.
Knowledge in one's personal memory - includes judgment - insights - experience - know-how - personal beliefs - and personal values.

26. The seventh component of the ASTD HPI model
Change Management
Constraints analysis
Diagnose the problem - generate alternative actions/behaviors - identify consequences for those actions/behaviors
Focused on fundamental changes to thinking patterns and behaviors

27. The type of question - often starting with 'what if ...' - that is used to get learners to thinking freely
Hypothetical
The mid-point of the distribution - 50% of the values are above/below this value
The outcome that depends on the independent variable and covariates
Questions that check for understanding or test for consensus

28. Describe how facilitation differs from training
Questionnaires - follow-up interviews - observation checklists
Facilitation is used to involve participants - and to help them learn from one another.
Learning organizations - systems thinking
Performance audit

29. BCR
Learning Management System. Software that automates administration - tracking - and reporting of learning events (ILT and online).
Benefit-to-cost ratio (Total Benefit / Total Program Cost)
Formulation - Development - Implementation - Evaluation
Behavorism

30. Level 4 evaluation
Establish scope - create plan - implement plan - monitor/evaluate/revise plan
Reliability
Behavior
Groupthink

31. An assessment done during formation
The process that connects information - education - expertise - and practical application of people in an organization for the purposes of sharing and access.
Formative evaluation
Diagnose the problem - generate alternative actions/behaviors - identify consequences for those actions/behaviors
Data from archival records - existing records - report - and data

32. The three foundations of action learning

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33. Things feedback to a learner that answered a question should do
Dictatorship - anarchy - democracy
Indicate whether response was correct - explain an incorrect response or clarify a correct response - give instructions on how to proceed
Productivity Environmental Preference Survey (PEPS) - Canfield Learning Style Inventory - and Learning Style Questionnaire
Measures looking at opinions - behaviors - and attributes

34. The tasks involved in the formulation phase of strategic development
Questions that check for understanding or test for consensus
Capture attention - help message to be remembered - establish rapport - build credibility - and build team unity.
Identify organizational values - development mission - develop vision - develop value statements
Technology - new products - shareholders - financial conditions - system challenges - process challenges - policies

35. Single-loop learning
Focused on learning and using new necessary skills through incremental change
Visual - Auditory - and Kinestethic
Program Evaluation Review Technique. A diagramming technique that enables project managers to estimate a range of task durations by estimating optomistic - pessimistic - and likely durations for each task.
Knowledge in one's personal memory - includes judgment - insights - experience - know-how - personal beliefs - and personal values.

36. The six steps in a training needs assessment
L = P + Q + R. Learning - Programmed instruction - Questioning - Reflection
Data - Information - Knowledge
Knowledge that has been documented - includes books - manuals - training courses - job aids - software rules - databases - etc.
Defining objectives - identifying necessary data - selecting data collection methods - collecting data - analyzing and confirming data - and reporting on the data

37. When a WLP professional is preparing instructional objectives - an evaluation plan - and a sequence of content - which step in the ADDIE model is being performed
Thinking about the whole organization - rather than individuals - and looking primarily at processes
An HTML tag identifying the context of the contents on a website or knowledge base.
Design
Robert Mager

38. Information Chunking
The process that enables organizations to create short reference materials with relevant information by reducing information into codified - categorized - and reusable content.
Economic - social - political and legislative - workforce - technological - and competitive.
Communication - client motivation - self-management - technical skills
Defining objectives - identifying necessary data - selecting data collection methods - collecting data - analyzing and confirming data - and reporting on the data

39. The final behavioral outcomes of a specific instructional event
Terminal objectives
Learner self-concept - Learner prior experience - Readiness to learn - Orientation to learning - and Motivation to learn
Productivity Environmental Preference Survey (PEPS) - Canfield Learning Style Inventory - and Learning Style Questionnaire
Rote skills

40. Extant
Create a vision - communicate the plan - connect the people - congratulate success
Likert scale
Measures of quantity or numbers
Data from archival records - existing records - report - and data

41. The theory that matches individual needs to instructional experiences
Room size or number of participants is too large - when trainer wants to be more formal - when trainer has illegible handwriting - when the trainer presents the same program regularly.
Opportunity-centered
Groupthink
Cognitivism

42. What does proxemics refer to?
Relevance - inquiry - freedom - connectedness - reception - empowerment - play
Current organization climate - available resources
Visual - Auditory - and Kinestethic
Personal space

43. The type of results produced by quantative methods
Objectivity - confidentiality
Current organization climate - available resources
Questions that check for understanding or test for consensus
Hard data

44. The purpose of an after-action review

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45. DMAIC
Determining needs - defining scope and budget - creating and sending the RFP - evaluating proposals and selecting vendors - notifying the vendor and negotiating the contract - implementing the project - monitoring the project - completing and evaluat
Misplacing ownership - misaligning incentives - saving recognition - playing favorites - misspeaking praise
Semantic differential
- measure - analyze - improve - control

46. The use of electronic technologies to deliver information and facilitate the development of skills
Learning organizations - systems thinking
Subject-matter expert
Engage learner's attention - present materials as input to brain - practice with ideas and skills - review to create new connections and applications
Learning technologies

47. The facilitation tool that can create just enough tension to get people thinking
Silence
Job analysis
Proxemics
Form - storm - norm - perform - and adjourn.

48. Four common mistakes HPI professionals make in selecting - designing - and implementing interventions
The world is created in conversation
Failure to partner - failure to consider culture - failure to manage change - and failure to adapt to the client.
Slides
Maslow's hierarchy

49. The tasks involved in the evaluation phase of strategic development
Failure to partner - failure to consider culture - failure to manage change - and failure to adapt to the client.
Websites where users post questions - thoughts and observations - and can reply to other users postings of the same
In statistics - it means probably true
Review strategies - measure performance - take correction action

50. The seven basic self-governing behaviors
Presentation software
A group of people who share a common interest - and are willing to share the experiences of their common interest.
Purpose and character of use (commercial or nonprofit educational use) - nature of the copyrighted work - amount of the work used in relationship to the whole of the work - effect on the market potential for or value of the copyrighted work
Honesty - fairness - lawfulness - compassion - respect - loyalty - dependability