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Certified Professional In Learning And Performance Cplp

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. LCMS
Identify organizational values - development mission - develop vision - develop value statements
Ginzberg's theory
Learning Content Management System. Software that packages courses and learning materials for print - CD-ROM - and electronic publication.
A group of people who share a common interest - and are willing to share the experiences of their common interest.

2. Four ways to create a learning climate based on Knowles' work
Current organization climate - available resources
Upper-left cerebral - lower-left limbic - upper-right cerebral - and lower-right limbic
Create safe haven for learning - create a comfortable environment - encourage participation - facilitate more than lecture.
Program Evaluation Review Technique. A diagramming technique that enables project managers to estimate a range of task durations by estimating optomistic - pessimistic - and likely durations for each task.

3. Compare/contrast chaos and complexity
Chaos is simple systems generating complicated behavior. Complexity is complicated systems generating simple behavior.
Facilitators establish the initial mood or climate of the class experience - and clarify the purpose of individuals as well as the general purposes of the group
Honesty - fairness - lawfulness - compassion - respect - loyalty - dependability
Written tests - oral Q&A - performance tests - role plays

4. Dichotomous
Return-on-investment ( (Benefits - Costs) / Costs) * 100
Learner self-concept - Learner prior experience - Readiness to learn - Orientation to learning - and Motivation to learn
Facilitators establish the initial mood or climate of the class experience - and clarify the purpose of individuals as well as the general purposes of the group
A variable that can have one of two possible values.

5. Malcolm Knowles' work tipped the instructional systems design scale. The two ends of that scale
Experiential learning
Identify business goals - clarify those goals - determine specificity and measurability of the goals.
The extent to which an instrument represents the program's content
Learner-centered - content-centered

6. The theory that describes how intelligences reflect how people prefer to process information
Current organization climate - available resources
Opener - bridge - main body - and close
Multiple intelligences theory
Social contexting - contexting - authority - and concept of time

7. Sampling

8. Double-loop learning
Focused on fundamental changes to thinking patterns and behaviors
Request for proposal. A communication from an organization to potential vendors that defines the organizations needs and how to respond to those needs.
Pedagogy
Questions that check for understanding or test for consensus

9. The fifth component of the ASTD HPI model
Electronic Performance Support System. Software that provides just-in-time help - guidance - coaching - or assistance to improve job performance.
Solution Implementation
Philosophy of coaching - definition of coaching - standards of ethical coaching conduct - pledge of coaching ethics
Technical competence - people skills - conceptual skills - results - taste - judgment - character

10. RFP
Learning technologies
Maslow's hierarchy - McGregor's Theory X and Y of management
Request for proposal. A communication from an organization to potential vendors that defines the organizations needs and how to respond to those needs.
Information that combined with understanding enables understanding

11. The five characteristics of every job that influence employee motivation
Data - Information - Knowledge
Business needs - performance needs - learning needs - and learner needs
Skill variety - task identity - task significance - autonomy - feedback
Discovery - Dream - Design - and Destiny

12. The seven attributes essential for leadership per Warren Bennis
Polling questions
Technical competence - people skills - conceptual skills - results - taste - judgment - character
Ishikawa - fishbone
Interview - survey/questionnaire - observation - focus group - work diary/work log

13. The other names for a cause-and-effect diagram
Personal space
The sum of the numbers divided by the total number of values
Ishikawa - fishbone
Do not discriminate in any aspect of employment based on disabilities - with reasonable accommodations such as interpreters - reading aids - instructional material modifications - etc.

14. The four characteristics of online communication
Benefit-to-cost ratio (Total Benefit / Total Program Cost)
Initiating - planning - executing - controlling - closing
Groupthink
Image oriented - interactive - immediate - and intimate.

15. A method used to evaluation organizational effectiveness beyond financial measures
Job aids - and EPSS
Social contexting - contexting - authority - and concept of time
Balanced scorecard
Competing - accommodating - avoiding - collaborating - and compromising.

16. The technique trainers should use when they want to use the revelation technique
Measures of quantity or numbers
Presentation software
Threat - problem - solution - habit
Honesty - fairness - lawfulness - compassion - respect - loyalty - dependability

17. The four quadrants in W.E. (Ned) Herrmann's learning brain model
Upper-left cerebral - lower-left limbic - upper-right cerebral - and lower-right limbic
The extent to which an instrument represents the program's content
The whole is more than the sum of the parts - patterns are everywhere in the system - cause and effect is never simple - history does and does not repeat itself - change come from chaos - the future can and cannot be predicted
Andragogy - time pressures - goal orientation - previous knowledge and experience - relevent content - levels of motivation - and different learning styles

18. Four things a coach does
Cost or budget - lesson content - learner background and expectations - time available - and facilities/equipment/materials
Kurt Lewin's forcefield analysis
Identify performance gaps - gains commitment to learning - constructs practice to close gaps - drives application and reflection to improve competence
Data that has been given context

19. Four barriers to communication during training delivery
Learner-centered - content-centered
Enabling objectives
Program Evaluation Review Technique. A diagramming technique that enables project managers to estimate a range of task durations by estimating optomistic - pessimistic - and likely durations for each task.
Language - speech - environmental - and psychological

20. Factors that determine fair use
Presentation software
Purpose and character of use (commercial or nonprofit educational use) - nature of the copyrighted work - amount of the work used in relationship to the whole of the work - effect on the market potential for or value of the copyrighted work
Job aids - and EPSS
Reliability

21. Independent
A variable the influences the dependent variable
Preparation
The outcome that depends on the independent variable and covariates
Honesty - fairness - lawfulness - compassion - respect - loyalty - dependability

22. Two types of job rotations
Economic - social - political and legislative - workforce - technological - and competitive.
Experiencing - publishing - processing - generalizing - and applying
Validity
Cross-functional - cross-country/international

23. Software that automates the administration of training
Threat - problem - solution - habit
Hypothetical
Determine business impact - improve the design of the learning experience - determine the content's adequacy
Learning Management System (LMS)

24. Four benefits of web-based training
Sorting - tabulating - and comparing raw to summarized data
Data - Information - Knowledge
Bloom's taxonomy - six sigma - Kepner-Tregoe
Cost-effectiveness - accessibility and application - learner access - and self-direction

25. VR
Virtual Reality. Computer-based technology that gives the user a realistic - 3-D - interactive experience that engages as many senses as possible.
A collection of code containing instructions for a computer to perform a specific action
Brainstorming - case studies - and role plays
Audience - behavior - condition - and degree

26. The theory that describes a person starting at age 18 - moving from career exploration to a series of events including educational specialization that leads to a career path and a final career commitment

27. Information
Audience - behavior - condition - and degree
Data that has been given context
Charts - graphs
Reaction

28. The way of learning that stresses experience and reflection - and uses an inductive learning process that takes a learner through five stages: experiencing - publishing - processing - generalizing - and applying
Psychomotor skills
Bloom's Taxonomy
Cognitivism
Experiential learning

29. The four dimensions of personality per the Myers-Briggs Type Indicator
The process that connects information - education - expertise - and practical application of people in an organization for the purposes of sharing and access.
Extroversion/Introversion - Sensing/Intuition - Thinking/Feeling - Judgment/Perception
Productivity Environmental Preference Survey (PEPS) - Canfield Learning Style Inventory - and Learning Style Questionnaire
Measures looking at opinions - behaviors - and attributes

30. The collection of strategies for quickly producing instructional packages
Data - Information - Knowledge
Rapid instructional design (RID)
Agreeing with the client when another response would be better - being judgmental or too rigid - progressing at the wrong pace (too fast/too slow) for the client
Identify business goals - clarify those goals - determine specificity and measurability of the goals.

31. The purpose of strategic planning

32. Data
External/organizational scans - identify business needs - identify change initiatives - collect data - analyze data - report on the data - design the change initiative
Virtual Reality. Computer-based technology that gives the user a realistic - 3-D - interactive experience that engages as many senses as possible.
Raw and non-contextual - and can exist in forms usable or not
Review of objective and key points - review participant benefits - call participants to action - ask participants if they have any questions.

33. Quantitative
Measures of quantity or numbers
DMAIC methodology - IPO model - flowcharting - evaluation models
Semantic differential
Rote skills

34. succession planning
Matching current - usually high-potential employees - with future roles within the company to systematic prepare them for a future role
Numbers or variables used to rank order a system
Agreeing with the client when another response would be better - being judgmental or too rigid - progressing at the wrong pace (too fast/too slow) for the client
Documentation audit - information system survey - identification of external information sources

35. The seven steps in Krumboltz's DECIDES model
problem - establish action plan - clarify values - identify alternatives - discover probable outcomes - eliminate alternatives systematically - start action
Groupthink
Harless' front-end analysis model
Dictatorship - anarchy - democracy

36. The reliability test where one test is split into two shorter ones - by randomly assigning test items to one half or the other
Do not discriminate in any aspect of employment based on disabilities - with reasonable accommodations such as interpreters - reading aids - instructional material modifications - etc.
Focused on fundamental shifts in how people view themselves - and intentional alterations of beliefs and values about the world and themselves
Split-half
Email - whiteboard - bulletin boards - chat rooms - online presentation tools - WIKIs - Blogs - forums - social sites

37. Four personal social styles per Harvey Robbins
Design
Chaos is simple systems generating complicated behavior. Complexity is complicated systems generating simple behavior.
Theatre style
Analytical - amiable - drivers - expressive

38. Types of Level 3 instruments
Groupthink
Technology - new products - shareholders - financial conditions - system challenges - process challenges - policies
Action plans - interviews - questionnaires - focus groups - performance contracts
Two-aix matrixes - flowcharts - dichotomy - graphic models

39. The HPI tool used to collect current performance - learner analysis - and business needs
Communication - client motivation - self-management - technical skills
Interviews
Action plans - interviews - questionnaires - focus groups - performance contracts
Passive - active - empathetic - listening for knowledge - listening for clarification

40. The term for the relationship of people's positions in space
Hard data
Reaction
Proxemics
HPI uses a results-based - systematic approach - HPI focuses on accomplishments before behavior - Organizations are systems.

41. Two types of coaching situations that primarily differ on the degree of confidentiality and sensitivity
External coaching - internal coaching
When the cause of the problem is a lack of knowledge or skills
Discovery - Dream - Design - and Destiny
Electronic Performance Support System. Software that provides just-in-time help - guidance - coaching - or assistance to improve job performance.

42. The criteria for determining if a project is appropriate for action learning
The sum of the numbers divided by the total number of values
Questions that stimulate discussion
Reality - feasibility - authority - and learning opportunities
The expected range of a measurement

43. Skills / knowledge areas that SMEs may lack
Adult learning theories - instructional design techniques
Harless' front-end analysis model
Documentation audit - information system survey - identification of external information sources
Facilitation is used to involve participants - and to help them learn from one another.

44. The mode of training for which classroom training is most effective
A description or design specification for how information should be treated and organized.
Rote skills - and prerequisite material
Defining objectives - identifying necessary data - selecting data collection methods - collecting data - analyzing and confirming data - and reporting on the data
Psychomotor skills

45. The two primary tools for the visual display of quantitative data
Multiple intelligences theory
Charts - graphs
Visual - Auditory - and Kinestethic
Learning technologies

46. The tasks involved in the evaluation phase of strategic development
Maslow's hierarchy - McGregor's Theory X and Y of management
Review strategies - measure performance - take correction action
Cost or budget - lesson content - learner background and expectations - time available - and facilities/equipment/materials
A description or design specification for how information should be treated and organized.

47. When a WLP professional - prior to a learning session - plans seating arrangement - arranges refreshments - determines goals and expectations for the class - what are they attempting to affect
The expected range of a measurement
External and environmental influences
Focused on fundamental changes to thinking patterns and behaviors
Computer-based training. Any learning event that uses computers as the primary distributions method.

48. The three levels that - when in harmony - work to optimal performance in the Rummler and Brache's model
Driving forces - restraining forces - current state - desired state
Brainstorming - case studies - and role plays
Psychomotor skills
Organization - process - and job/performer.

49. Two characteristics for any coaching program to succeed
Hard data
Establish scope - create plan - implement plan - monitor/evaluate/revise plan
An effective - structured way that captures people's learning from an experience.
Objectivity - confidentiality

50. The type of results produced by quantative methods
Ideas - processes - procedures - methods of operation - concepts - principles - and discoveries
Functional context
Hard data
Skill variety - task identity - task significance - autonomy - feedback