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Certified Professional In Learning And Performance Cplp
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Subject
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certifications
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Discrete
Learner-centered - content-centered
Theatre style
A variable in whole number or distinct units (opposed to continuous)
Change is a process not an event. Change management is the process of directing change at each level of an organization.
2. The guidelines Carl Rogers describes as critical elements to remember in adult learning situations
Establish short-term objectives - create an action plan to achieve short-term objectives - allocate resources to the objectives - motivate employees to reach the objectives
Learning Management System (LMS)
Opener - bridge - main body - and close
Facilitators establish the initial mood or climate of the class experience - and clarify the purpose of individuals as well as the general purposes of the group
3. Exercises that include a form of real-life situation that allows participants to practice is called
Managers are responsible for their own development - executives are responsible for the development of their subordinates - the organization is responsible for providing growth opportunities
Functional context
Simulations
Reliability
4. succession planning
Matching current - usually high-potential employees - with future roles within the company to systematic prepare them for a future role
Knowledge - skills
When the cause of the problem is a lack of knowledge or skills
Speed - quantity - quality/accuracy - thoroughness - timeliness
5. The purpose of strategic planning
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6. The two management practices similar to complexity theory
A variable that can have one of two possible values.
Learning organizations - systems thinking
Indicate whether response was correct - explain an incorrect response or clarify a correct response - give instructions on how to proceed
The expected range of a measurement
7. List seven things that cannot be copyrighted
Results
Program Evaluation Review Technique. A diagramming technique that enables project managers to estimate a range of task durations by estimating optomistic - pessimistic - and likely durations for each task.
Myer-Briggs Type Indicator (MBTI) - DiSC personality profile
Ideas - processes - procedures - methods of operation - concepts - principles - and discoveries
8. Meta-tag
Bloom's Taxonomy
An HTML tag identifying the context of the contents on a website or knowledge base.
Learner self-concept - Learner prior experience - Readiness to learn - Orientation to learning - and Motivation to learn
Functional context
9. The diagnostic model that identifies the performance problem cause - based on cause driving solution
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10. Types of Level 2 instruments
Weak manager judgments or experience levels - identified talent shortages - organization culture suports structured programs
Visual - Auditory - and Kinestethic
Do not discriminate in any aspect of employment based on disabilities - with reasonable accommodations such as interpreters - reading aids - instructional material modifications - etc.
Written tests - oral Q&A - performance tests - role plays
11. List six external factors that may affect an organization
Something that disrupts the flow of information between source and receiver
Economic - social - political and legislative - workforce - technological - and competitive.
Seels and Glasgow instructional systems design model
Reaction
12. ROI
Return-on-investment ( (Benefits - Costs) / Costs) * 100
Capture attention - help message to be remembered - establish rapport - build credibility - and build team unity.
Preparation
Structures - patterns - events
13. Knowledge Mapping
Change Management
The process that connects information - education - expertise - and practical application of people in an organization for the purposes of sharing and access.
Balanced scorecard
When the cause of the problem is a lack of knowledge or skills
14. Four tasks typically done in the job analysis
Pilot tests - technical reviews - production reviews
Create new hire training - develop behavior-based interview questions - write performance objectives - prepare employees for career progression
Documentation audit - information system survey - identification of external information sources
The process that enables organizations to create short reference materials with relevant information by reducing information into codified - categorized - and reusable content.
15. The three parts of the problem-solving model
Diagnose the problem - generate alternative actions/behaviors - identify consequences for those actions/behaviors
Room size or number of participants is too large - when trainer wants to be more formal - when trainer has illegible handwriting - when the trainer presents the same program regularly.
A measure of the variability of scores from the mean
Sequence
16. The seven attributes essential for leadership per Warren Bennis
To aid in career planning
Technical competence - people skills - conceptual skills - results - taste - judgment - character
Rapid instructional design (RID)
Kurt Lewin's forcefield analysis
17. The two primary tools for the visual display of quantitative data
Charts - graphs
Reaction
Weak manager judgments or experience levels - identified talent shortages - organization culture suports structured programs
Constraints analysis
18. Three criteria for formative evaluation
Facilitation is used to involve participants - and to help them learn from one another.
Psychomotor skills
Semantic differential
Understandable - accurate - functional
19. The sixth component of the ASTD HPI model
Evaluation
Knowledge that has been documented - includes books - manuals - training courses - job aids - software rules - databases - etc.
Robert Mager
A variable the influences the dependent variable
20. Three disadvantages of focus groups
Purpose and character of use (commercial or nonprofit educational use) - nature of the copyrighted work - amount of the work used in relationship to the whole of the work - effect on the market potential for or value of the copyrighted work
Separation of place - time - or both among learners - instructors - and learning resources; Interactions are conducted through one or mode media.
Eager to succeed - open to support - interested in different tactics/methods and trying those out - learning oriented
Time and resource intensive - undue influence of vocal member(s) - difficult to facilitate with a single facilitator to encourage participation and take notes
21. The four quadrants in W.E. (Ned) Herrmann's learning brain model
The most frequently occurring value
Raw and non-contextual - and can exist in forms usable or not
Subject-matter expert
Upper-left cerebral - lower-left limbic - upper-right cerebral - and lower-right limbic
22. Standard deviation
A measure of the variability of scores from the mean
Low frequency - high complexity - high consequence of error - high probability of change in the future
Observe body language
To aid in career planning
23. Compare/contrast chaos and complexity
Ideas - processes - procedures - methods of operation - concepts - principles - and discoveries
Learning Management System. Software that automates administration - tracking - and reporting of learning events (ILT and online).
Chaos is simple systems generating complicated behavior. Complexity is complicated systems generating simple behavior.
In statistics - it means probably true
24. The instrument where participants rate two contrasting ideas or words by circling points on a line
Performance records - direct observation - supervisor checklists
Semantic differential
Purpose and character of use (commercial or nonprofit educational use) - nature of the copyrighted work - amount of the work used in relationship to the whole of the work - effect on the market potential for or value of the copyrighted work
Icebreakers do not have to relate to the session materials. Opening exercise introduces the session materials being taught.
25. Three advantages of interviews as a data gathering technique
Rich data - comparable data across interviews with proper construction of interview protocol - and adds depth to quantative methods
Scaling and integrity
Image oriented - interactive - immediate - and intimate.
Problem - action learning group - emphasis on careful questioning and listening - resolution to take action - commitment to learning - group facilitator/learning coach
26. Levels of listening
Terminal objectives
Rehersal
Rote skills
Passive - active - empathetic - listening for knowledge - listening for clarification
27. The processes performance management is primarily concerned with
Visual - Auditory - and Kinestethic
To improve performance by systematically developing human expertise through organizational development and training
Developing employees - motivating employees - deploying employees - aligning people to process to increase performance
Semantic differential
28. Training that related to actual job circumstances
Functional context
Create a vision - communicate the plan - connect the people - congratulate success
Dictatorship - anarchy - democracy
Identify organizational values - development mission - develop vision - develop value statements
29. Confounding
An unknown or uncontrolled variable that produces an effect
Learner self-concept - Learner prior experience - Readiness to learn - Orientation to learning - and Motivation to learn
Charts - graphs
Opener - bridge - main body - and close
30. Knowledge
Opportunity-centered
Psychomotor skills
Information that combined with understanding enables understanding
Opener - bridge - main body - and close
31. learning object
The world is created in conversation
The explicit and systematic management of intellectual capital and organizational knowledge for the purpose of improving organizations and the people in the organizations; as well as - associated processes like creating - gathering - organizing - ret
Self-contained chunk of instructional material
Email - whiteboard - bulletin boards - chat rooms - online presentation tools - WIKIs - Blogs - forums - social sites
32. Things a forcefield analysis ensures
No area is overlooked - forces to be used are known - there is time to develop other strategies if the analysis reveals the need
A variable whose quantification can be broken down into very small units - often called analog (opposed to discrete)
Email - whiteboard - bulletin boards - chat rooms - online presentation tools - WIKIs - Blogs - forums - social sites
Information - feedback
33. The factors that are defined during the performance gap analysis
Self-contained chunk of instructional material
Threat - problem - solution - habit
Enabling objectives
Driving forces - restraining forces - current state - desired state
34. The instructional design model is based on the assumptions that design happens in a context of project management that establishes roles - tasks - timelines - budgets - checkpoints - and supervisory procedures
Bloom's Taxonomy
The mid-point of the distribution - 50% of the values are above/below this value
Seels and Glasgow instructional systems design model
Documentation audit - information system survey - identification of external information sources
35. The core belief of appreciative inquiry theory
The world is created in conversation
A collection of code containing instructions for a computer to perform a specific action
Electronic Performance Support System. Software that provides just-in-time help - guidance - coaching - or assistance to improve job performance.
problem - establish action plan - clarify values - identify alternatives - discover probable outcomes - eliminate alternatives systematically - start action
36. Malcolm Knowles' work tipped the instructional systems design scale. The two ends of that scale
Learner-centered - content-centered
Awareness - modeling - targeted interventions - desensitization - training
Purpose and character of use (commercial or nonprofit educational use) - nature of the copyrighted work - amount of the work used in relationship to the whole of the work - effect on the market potential for or value of the copyrighted work
Two-aix matrixes - flowcharts - dichotomy - graphic models
37. The theory that matches individual needs to instructional experiences
Opportunity-centered
Self-study guides - job aids - instructor-led materials - technology-delivered training deliverables - assessments
Threat - problem - solution - habit
Management - performance
38. The six major factors that influence performance in Gilbert's behavior engineering model
Change Management
In statistics - it means probably true
Information - resources - incentives/consequences - knowledge and skills - capacity - and motivation.
Numbers or variables used to rank order a system
39. Open questions
Numbers or variables used to classify a system
Suggestopedia
Questions that stimulate discussion
Design
40. The criteria for determining if a project is appropriate for action learning
Seels and Glasgow instructional systems design model
Reality - feasibility - authority - and learning opportunities
Theatre style
Breakeven ( ( Program Costs / Investment ) / ( Benefits / Cash Inflow) )
41. Extant
Personal space
Data from archival records - existing records - report - and data
Organization - process - and job/performer.
Create a vision - communicate the plan - connect the people - congratulate success
42. The three tasks of business analysis
Rich data - comparable data across interviews with proper construction of interview protocol - and adds depth to quantative methods
Opportunity-centered
Relevance - inquiry - freedom - connectedness - reception - empowerment - play
Identify business goals - clarify those goals - determine specificity and measurability of the goals.
43. The type of results produced by quantative methods
Diagnose the problem - generate alternative actions/behaviors - identify consequences for those actions/behaviors
Focused on fundamental changes to thinking patterns and behaviors
Hard data
Experiencing - publishing - processing - generalizing - and applying
44. The tasks involved in the development phase of strategic development
Understandable - accurate - functional
Brainstorming - case studies - and role plays
Conduct a SWOT - establish strategic goals - develop strategies to achieve the strategic goals
Constraints analysis
45. Two types of personality inventory instruments
Honesty - fairness - lawfulness - compassion - respect - loyalty - dependability
problem - establish action plan - clarify values - identify alternatives - discover probable outcomes - eliminate alternatives systematically - start action
Myer-Briggs Type Indicator (MBTI) - DiSC personality profile
Low frequency - high complexity - high consequence of error - high probability of change in the future
46. Three pitfalls of coaching
Agreeing with the client when another response would be better - being judgmental or too rigid - progressing at the wrong pace (too fast/too slow) for the client
Objectivity - confidentiality
External and environmental influences
Inputs - outputs - process controls - and resources.
47. Types of Level 5 instruments
Managerial/administrative - supervisory - functional
Psychomotor skills
Structure
Control groups - management estimates - extant data - external studies
48. What does proxemics refer to?
Charts - graphs
Learning technologies
Knowledge - skills - desire - environment - and opportunity
Personal space
49. LMS
Characteristics of adults as learners (CAL) conceptual framework
Benjamin Bloom
Technical competence - people skills - conceptual skills - results - taste - judgment - character
Learning Management System. Software that automates administration - tracking - and reporting of learning events (ILT and online).
50. Sampling
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