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Certified Professional In Learning And Performance Cplp

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. The technique - developed by Georgi Lazanov - that uses the instructional application of stimulating the body and mind at peak efficiency to develop super-learning capabilities
Characteristics of adults as learners (CAL) conceptual framework
Suggestopedia
In statistics - it means probably true
Action plans - interviews - questionnaires - focus groups - performance contracts

2. The process where each member of a group makes their opinions conform to the perceived group consensus
Technical competence - people skills - conceptual skills - results - taste - judgment - character
HPI uses a results-based - systematic approach - HPI focuses on accomplishments before behavior - Organizations are systems.
The world is created in conversation
Groupthink

3. Information Architecture
Opportunity-centered
Passive - active - empathetic - listening for knowledge - listening for clarification
A description or design specification for how information should be treated and organized.
Speed - quantity - quality/accuracy - thoroughness - timeliness

4. Types of Level 2 instruments
Data from archival records - existing records - report - and data
Pareto analysis
Subject-matter expert
Written tests - oral Q&A - performance tests - role plays

5. Three advantages of interviews as a data gathering technique
Extroversion/Introversion - Sensing/Intuition - Thinking/Feeling - Judgment/Perception
Rich data - comparable data across interviews with proper construction of interview protocol - and adds depth to quantative methods
Threat - problem - solution - habit
Visual - Auditory - and Kinestethic

6. Three disadvantages of focus groups
Developing employees - motivating employees - deploying employees - aligning people to process to increase performance
L = P + Q + R. Learning - Programmed instruction - Questioning - Reflection
A description or design specification for how information should be treated and organized.
Time and resource intensive - undue influence of vocal member(s) - difficult to facilitate with a single facilitator to encourage participation and take notes

7. Training that related to actual job circumstances
Cross-functional - cross-country/international
Cost-effectiveness - accessibility and application - learner access - and self-direction
Functional context
Monetary impact/ROI

8. List 10 types of root causes

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9. The three parts of the problem-solving model
Likert scale
Hypothetical
External/organizational scans - identify business needs - identify change initiatives - collect data - analyze data - report on the data - design the change initiative
Diagnose the problem - generate alternative actions/behaviors - identify consequences for those actions/behaviors

10. The final behavioral outcomes of a specific instructional event
Virtual Reality. Computer-based technology that gives the user a realistic - 3-D - interactive experience that engages as many senses as possible.
Terminal objectives
Functional context
Design

11. The instrument where participants rate two contrasting ideas or words by circling points on a line
Semantic differential
Performance records - direct observation - supervisor checklists
Communication - client motivation - self-management - technical skills
Hypothetical

12. The three building blocks of knowledge management
Developing employees - motivating employees - deploying employees - aligning people to process to increase performance
Measures of quantity or numbers
Cost-effectiveness - accessibility and application - learner access - and self-direction
Data - Information - Knowledge

13. Mean
Entertainment - interaction - control - usability - and customization
The sum of the numbers divided by the total number of values
Business Analysis
In statistics - it means probably true

14. The ability of the same measurement to produce consistent results over time
Management - performance
Inputs - outputs - process controls - and resources.
Reliability
Solution Implementation

15. The topics of the A-B-C-D training development process
Audience - behavior - condition - and degree
Job aids - and EPSS
Agreeing with the client when another response would be better - being judgmental or too rigid - progressing at the wrong pace (too fast/too slow) for the client
Cause Analysis

16. Five stages of Tuckman's team-maturing model
Reality - feasibility - authority - and learning opportunities
Howard Gardner
Form - storm - norm - perform - and adjourn.
Pareto analysis

17. Four personal social styles per Harvey Robbins
Cost-effectiveness - accessibility and application - learner access - and self-direction
Awareness - modeling - targeted interventions - desensitization - training
- measure - analyze - improve - control
Analytical - amiable - drivers - expressive

18. The use of electronic technologies to deliver information and facilitate the development of skills
Matching current - usually high-potential employees - with future roles within the company to systematic prepare them for a future role
Semantic differential
Learning technologies
- measure - analyze - improve - control

19. The core belief of appreciative inquiry theory
Purpose and character of use (commercial or nonprofit educational use) - nature of the copyrighted work - amount of the work used in relationship to the whole of the work - effect on the market potential for or value of the copyrighted work
The world is created in conversation
Information that combined with understanding enables understanding
Learner-centered - content-centered

20. The process that measures if the practitioner measured what they intended to measure
Validity
The process that enables organizations to create short reference materials with relevant information by reducing information into codified - categorized - and reusable content.
Self-contained chunk of instructional material
Brainstorming - case studies - and role plays

21. Two characteristics of distance learning
Separation of place - time - or both among learners - instructors - and learning resources; Interactions are conducted through one or mode media.
Determining needs - defining scope and budget - creating and sending the RFP - evaluating proposals and selecting vendors - notifying the vendor and negotiating the contract - implementing the project - monitoring the project - completing and evaluat
Interviews
Groupthink

22. The kinds of objectives that support the final behavioral outcomes by breaking them down into more manageable chunks
Enabling objectives
Robert Mager
The process that enables organizations to create short reference materials with relevant information by reducing information into codified - categorized - and reusable content.
Thinking about the whole organization - rather than individuals - and looking primarily at processes

23. Four ways to create a learning climate based on Knowles' work
In statistics - it means probably true
Create safe haven for learning - create a comfortable environment - encourage participation - facilitate more than lecture.
Rapid instructional design (RID)
Growth - exploratory - establishment - maintenance - decline

24. DMAIC
Analytical - amiable - drivers - expressive
Interview - survey/questionnaire - observation - focus group - work diary/work log
- measure - analyze - improve - control
The extent to which an instrument represents the program's content

25. Four variables that effect how members of a culture think and express themselves
Evaluation
Social contexting - contexting - authority - and concept of time
The whole is more than the sum of the parts - patterns are everywhere in the system - cause and effect is never simple - history does and does not repeat itself - change come from chaos - the future can and cannot be predicted
Managerial/administrative - supervisory - functional

26. When a WLP professional is preparing instructional objectives - an evaluation plan - and a sequence of content - which step in the ADDIE model is being performed
Failure to partner - failure to consider culture - failure to manage change - and failure to adapt to the client.
Balanced scorecard
A description or design specification for how information should be treated and organized.
Design

27. the meaning of significant - in a statistical context
Surveys
In statistics - it means probably true
Communication - client motivation - self-management - technical skills
Determine business impact - improve the design of the learning experience - determine the content's adequacy

28. What is the primary reason for 360-degree feedback
Simulations
Separation of place - time - or both among learners - instructors - and learning resources; Interactions are conducted through one or mode media.
Benefit-to-cost ratio (Total Benefit / Total Program Cost)
To aid in career planning

29. The seventh component of the ASTD HPI model
Bloom's taxonomy - six sigma - Kepner-Tregoe
Information - feedback
Change Management
Misplacing ownership - misaligning incentives - saving recognition - playing favorites - misspeaking praise

30. Four benefits of web-based training
Measures looking at opinions - behaviors - and attributes
Cost-effectiveness - accessibility and application - learner access - and self-direction
External and environmental influences
The mid-point of the distribution - 50% of the values are above/below this value

31. Sequencing and structure are closely related. What is the order in which skills and information are taught
Feedback
Personal space
Sequence
Breakeven ( ( Program Costs / Investment ) / ( Benefits / Cash Inflow) )

32. Examples of courseware
Rehersal
Self-study guides - job aids - instructor-led materials - technology-delivered training deliverables - assessments
HPI uses a results-based - systematic approach - HPI focuses on accomplishments before behavior - Organizations are systems.
Central tendency

33. Closed questions
Time and resource intensive - undue influence of vocal member(s) - difficult to facilitate with a single facilitator to encourage participation and take notes
Identify organizational values - development mission - develop vision - develop value statements
Questions that check for understanding or test for consensus
Opportunity-centered

34. Predictive validity
Navigation
To improve performance by systematically developing human expertise through organizational development and training
Management - performance
The extent to which an instrument predicts future results

35. Four characteristics of tasks that are well-suited for job aids
Cognitive
Chat rooms are essentially synchronous (real-time) message boards.
Low frequency - high complexity - high consequence of error - high probability of change in the future
Feedback

36. The term for the relationship of people's positions in space
Asynchronous
Proxemics
Suggestopedia
The process that connects information - education - expertise - and practical application of people in an organization for the purposes of sharing and access.

37. The three competency elements that constitute most jobs
Managerial/administrative - supervisory - functional
Benefit-to-cost ratio (Total Benefit / Total Program Cost)
Adult learning theories - instructional design techniques
Electronic performance support system (EPSS)

38. Four characteristics of effective openers

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39. Five job analysis methods
Observe body language
Subject-matter expert
Interview - survey/questionnaire - observation - focus group - work diary/work log
Computer-based training. Any learning event that uses computers as the primary distributions method.

40. The six factors an instructional designer must consider before choosing techniques and training materials
Visual - Auditory - and Kinestethic
Managerial/administrative - supervisory - functional
Cost or budget - lesson content - learner background and expectations - time available - and facilities/equipment/materials
Measures of quantity or numbers

41. When is training the appropriate solution to a performance problem
Data from archival records - existing records - report - and data
Feedback
Phone - VoIP - online meetings - email - specialized software
When the cause of the problem is a lack of knowledge or skills

42. The criteria for determining if a project is appropriate for action learning
Interview - survey/questionnaire - observation - focus group - work diary/work log
Reaction
Reality - feasibility - authority - and learning opportunities
Driving forces - restraining forces - current state - desired state

43. Two types of coaching situations that primarily differ on the degree of confidentiality and sensitivity
Visual - Auditory - and Kinestethic
Hypothetical
The sum of the numbers divided by the total number of values
External coaching - internal coaching

44. A computer application that is linked directly to another application to train or guide workers through a task
Philosophy of coaching - definition of coaching - standards of ethical coaching conduct - pledge of coaching ethics
Relevance - inquiry - freedom - connectedness - reception - empowerment - play
Electronic performance support system (EPSS)
An HTML tag identifying the context of the contents on a website or knowledge base.

45. Nominal data
Pareto analysis
Maslow's hierarchy - McGregor's Theory X and Y of management
Determine business impact - improve the design of the learning experience - determine the content's adequacy
Numbers or variables used to classify a system

46. Four tools and techniques related to six sigma
Cross-functional - cross-country/international
DMAIC methodology - IPO model - flowcharting - evaluation models
Interview - survey/questionnaire - observation - focus group - work diary/work log
An HTML tag identifying the context of the contents on a website or knowledge base.

47. The two mechanisms the chaos and complexity theory focus on
Determining needs - defining scope and budget - creating and sending the RFP - evaluating proposals and selecting vendors - notifying the vendor and negotiating the contract - implementing the project - monitoring the project - completing and evaluat
Numbers or variables used to rank order a system
Information - feedback
Likert scale

48. The technique that allows a WLP professional to present material in a professional manner - and keep a class focused on the correct topic
Preparation
The selection of measurement points which can have a large impact on the research's ability to be generalized
The explicit and systematic management of intellectual capital and organizational knowledge for the purpose of improving organizations and the people in the organizations; as well as - associated processes like creating - gathering - organizing - ret
Driving forces - restraining forces - current state - desired state

49. The four most important skills for a coach
Learning Content Management System. Software that packages courses and learning materials for print - CD-ROM - and electronic publication.
Communication - client motivation - self-management - technical skills
Create a vision - communicate the plan - connect the people - congratulate success
Asynchronous

50. Discrete
Capture attention - help message to be remembered - establish rapport - build credibility - and build team unity.
Suggestopedia
A variable in whole number or distinct units (opposed to continuous)
The selection of measurement points which can have a large impact on the research's ability to be generalized