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Certified Professional In Learning And Performance Cplp

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Four characteristics of highly motivated clients
Information - resources - incentives/consequences - knowledge and skills - capacity - and motivation.
Learning Management System (LMS)
Balanced scorecard
Eager to succeed - open to support - interested in different tactics/methods and trying those out - learning oriented

2. Four variables that effect how members of a culture think and express themselves
Self-study guides - job aids - instructor-led materials - technology-delivered training deliverables - assessments
Sequence
Social contexting - contexting - authority - and concept of time
Phone - VoIP - online meetings - email - specialized software

3. The purpose of workforce planning
To improve performance by systematically developing human expertise through organizational development and training
Polling questions
Identify organizational values - development mission - develop vision - develop value statements
Seels and Glasgow instructional systems design model

4. Knowledge
Learner self-concept - Learner prior experience - Readiness to learn - Orientation to learning - and Motivation to learn
Information that combined with understanding enables understanding
Cross-functional - cross-country/international
Cognitivism

5. Two theories of motivation for coaching

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6. The five characteristics of every job that influence employee motivation
Skill variety - task identity - task significance - autonomy - feedback
Driving forces - restraining forces - current state - desired state
Ideas - processes - procedures - methods of operation - concepts - principles - and discoveries
Hard data

7. What is an SME
Numbers or variables used to rank order a system
Subject-matter expert
Do not discriminate in any aspect of employment based on disabilities - with reasonable accommodations such as interpreters - reading aids - instructional material modifications - etc.
Control groups - management estimates - extant data - external studies

8. Three drawbacks of classroom training
No right or final answers - cause and effect not related to space and time - all solutions require careful consideration - behavior gets worse before it gets better - all systems have limits - foresight benefits the organization
Discovery - Dream - Design - and Destiny
Current organization climate - available resources
High cost - scheduling difficulties - and temporary (unless learners have opportunity to practice)

9. The five elements of learner engagement
Groupthink
Email - whiteboard - bulletin boards - chat rooms - online presentation tools - WIKIs - Blogs - forums - social sites
Asynchronous
Entertainment - interaction - control - usability - and customization

10. The seven steps in Krumboltz's DECIDES model
Facilitators establish the initial mood or climate of the class experience - and clarify the purpose of individuals as well as the general purposes of the group
Passive - active - empathetic - listening for knowledge - listening for clarification
problem - establish action plan - clarify values - identify alternatives - discover probable outcomes - eliminate alternatives systematically - start action
Performance audit

11. Three criteria for formative evaluation
Defining objectives - identifying necessary data - selecting data collection methods - collecting data - analyzing and confirming data - and reporting on the data
Action plans - interviews - questionnaires - focus groups - performance contracts
Understandable - accurate - functional
Learning organizations - systems thinking

12. Exercises that include a form of real-life situation that allows participants to practice is called
Electronic Performance Support System. Software that provides just-in-time help - guidance - coaching - or assistance to improve job performance.
Inputs - outputs - process controls - and resources.
Simulations
When the cause of the problem is a lack of knowledge or skills

13. Single-loop learning
Charts - graphs
Focused on learning and using new necessary skills through incremental change
Job aids - and EPSS
Information - resources - incentives/consequences - knowledge and skills - capacity - and motivation.

14. The way a person prefers to learn new content
Experiencing - publishing - processing - generalizing - and applying
Learning style
Create a vision - communicate the plan - connect the people - congratulate success
Preparation

15. The HPI tool that can gather both qualitative and quantitative data
No area is overlooked - forces to be used are known - there is time to develop other strategies if the analysis reveals the need
Focused on learning and using new necessary skills through incremental change
Surveys
Dictatorship - anarchy - democracy

16. The method a trainer can use to encourage a participant to continue speaking
Sequence
Time and resource intensive - undue influence of vocal member(s) - difficult to facilitate with a single facilitator to encourage participation and take notes
Walk towards a participant as they speak
Learning Management System. Software that automates administration - tracking - and reporting of learning events (ILT and online).

17. Mode
problem - establish action plan - clarify values - identify alternatives - discover probable outcomes - eliminate alternatives systematically - start action
Language - speech - environmental - and psychological
Suggestopedia
The most frequently occurring value

18. Standard deviation
Virtual Reality. Computer-based technology that gives the user a realistic - 3-D - interactive experience that engages as many senses as possible.
A measure of the variability of scores from the mean
Psychomotor skills
Raw and non-contextual - and can exist in forms usable or not

19. Level 4 evaluation
Data - Information - Knowledge
The sum of the numbers divided by the total number of values
Behavior
Understandable - accurate - functional

20. List six external factors that may affect an organization
Economic - social - political and legislative - workforce - technological - and competitive.
Cause Analysis
Ishikawa - fishbone
Terminal objectives

21. The facilitation tool that can create just enough tension to get people thinking
Language - speech - environmental - and psychological
Adult learning theories - instructional design techniques
The process that connects information - education - expertise - and practical application of people in an organization for the purposes of sharing and access.
Silence

22. Examples of courseware
Engage learner's attention - present materials as input to brain - practice with ideas and skills - review to create new connections and applications
Information that combined with understanding enables understanding
Self-study guides - job aids - instructor-led materials - technology-delivered training deliverables - assessments
Two-aix matrixes - flowcharts - dichotomy - graphic models

23. scripting
Awareness - modeling - targeted interventions - desensitization - training
Numbers or variables used to classify a system
Organization - process - and job/performer.
A collection of code containing instructions for a computer to perform a specific action

24. The six interactive and interdependent components of an action learning program
L = P + Q + R. Learning - Programmed instruction - Questioning - Reflection
External/organizational scans - identify business needs - identify change initiatives - collect data - analyze data - report on the data - design the change initiative
Sequence
Problem - action learning group - emphasis on careful questioning and listening - resolution to take action - commitment to learning - group facilitator/learning coach

25. The tasks involved in the evaluation phase of strategic development
Weak manager judgments or experience levels - identified talent shortages - organization culture suports structured programs
Review strategies - measure performance - take correction action
HPI uses a results-based - systematic approach - HPI focuses on accomplishments before behavior - Organizations are systems.
Indicate whether response was correct - explain an incorrect response or clarify a correct response - give instructions on how to proceed

26. Steps of managing a change project
Central tendency
Failure to partner - failure to consider culture - failure to manage change - and failure to adapt to the client.
Learning organizations - systems thinking
Initiating - planning - executing - controlling - closing

27. Factors that determine fair use
Purpose and character of use (commercial or nonprofit educational use) - nature of the copyrighted work - amount of the work used in relationship to the whole of the work - effect on the market potential for or value of the copyrighted work
No right or final answers - cause and effect not related to space and time - all solutions require careful consideration - behavior gets worse before it gets better - all systems have limits - foresight benefits the organization
Job aids - and EPSS
Icebreakers do not have to relate to the session materials. Opening exercise introduces the session materials being taught.

28. The learning theory that attempts to involve the left and right hemispheres of the brain to make learning more natural
Websites where users post questions - thoughts and observations - and can reply to other users postings of the same
Accelerated Learning
Knowledge - skills - desire - environment - and opportunity
Focused on fundamental changes to thinking patterns and behaviors

29. The method by which a trainer recognize signs of boredom - disinterest - or lack of understanding
Observe body language
Rehersal
Surveys
Rapid instructional design (RID)

30. The creator of the theory of three types of learning - knowledge - skills - and attitudes
Matching current - usually high-potential employees - with future roles within the company to systematic prepare them for a future role
Cognitive
Interviews
Benjamin Bloom

31. VR
Virtual Reality. Computer-based technology that gives the user a realistic - 3-D - interactive experience that engages as many senses as possible.
Numbers or variables used to classify a system
Information - resources - incentives/consequences - knowledge and skills - capacity - and motivation.
Time and resource intensive - undue influence of vocal member(s) - difficult to facilitate with a single facilitator to encourage participation and take notes

32. Who is credited with the idea that learning objectives should contain a condition statement - a performance statement - and a criterion statement
Action plans - interviews - questionnaires - focus groups - performance contracts
Knowledge that has been documented - includes books - manuals - training courses - job aids - software rules - databases - etc.
Robert Mager
Behavorism

33. The technique trainers should use when they want to use the revelation technique
Presentation software
Walk towards a participant as they speak
An unknown or uncontrolled variable that produces an effect
Knowledge - skills - desire - environment - and opportunity

34. An assessment done during formation
Problem - action learning group - emphasis on careful questioning and listening - resolution to take action - commitment to learning - group facilitator/learning coach
Formative evaluation
Threat - problem - solution - habit
Focused on fundamental changes to thinking patterns and behaviors

35. The philosophy of teaching focusing on the instructor rather than the participant - and is generally used to in reference to teaching children
Documentation audit - information system survey - identification of external information sources
Pedagogy
Knowledge that has been documented - includes books - manuals - training courses - job aids - software rules - databases - etc.
Time and resource intensive - undue influence of vocal member(s) - difficult to facilitate with a single facilitator to encourage participation and take notes

36. The third component of the ASTD HPI model
Cause Analysis
Simulations
Data - Information - Knowledge
Focused on fundamental shifts in how people view themselves - and intentional alterations of beliefs and values about the world and themselves

37. The seven basic self-governing behaviors
Upper-left cerebral - lower-left limbic - upper-right cerebral - and lower-right limbic
Economic - social - political and legislative - workforce - technological - and competitive.
Objectivity - confidentiality
Honesty - fairness - lawfulness - compassion - respect - loyalty - dependability

38. Four stages of transition through M&As
Benefit-to-cost ratio (Total Benefit / Total Program Cost)
Conduct a SWOT - establish strategic goals - develop strategies to achieve the strategic goals
Two-aix matrixes - flowcharts - dichotomy - graphic models
Disengagement - disidentification - disorientation - and disenchantment.

39. Types of Level 5 instruments
Rich data - comparable data across interviews with proper construction of interview protocol - and adds depth to quantative methods
Review of objective and key points - review participant benefits - call participants to action - ask participants if they have any questions.
Data that has been given context
Control groups - management estimates - extant data - external studies

40. The instructional design model is based on the assumptions that design happens in a context of project management that establishes roles - tasks - timelines - budgets - checkpoints - and supervisory procedures
Robert Mager
Psychomotor skills
Seels and Glasgow instructional systems design model
Evaluation

41. The second component of the ASTD HPI model
Performance Analysis
Presentation software
Learning organizations - systems thinking
Engage learner's attention - present materials as input to brain - practice with ideas and skills - review to create new connections and applications

42. Sequencing and structure are closely related. What refers to the relationship among skills and topics
Separation of place - time - or both among learners - instructors - and learning resources; Interactions are conducted through one or mode media.
Audience - behavior - condition - and degree
Structure
In statistics - it means probably true

43. Community of practice
- measure - analyze - improve - control
A collection of code containing instructions for a computer to perform a specific action
A group of people who share a common interest - and are willing to share the experiences of their common interest.
Learning style

44. The way of learning that stresses experience and reflection - and uses an inductive learning process that takes a learner through five stages: experiencing - publishing - processing - generalizing - and applying
Pilot tests - technical reviews - production reviews
Experiential learning
Formulation - Development - Implementation - Evaluation
Learning Content Management System. Software that packages courses and learning materials for print - CD-ROM - and electronic publication.

45. Software that automates the administration of training
Characteristics of adults as learners (CAL) conceptual framework
Learning style
Request for proposal. A communication from an organization to potential vendors that defines the organizations needs and how to respond to those needs.
Learning Management System (LMS)

46. Discrete
Bloom's Taxonomy
Numbers or variables used to rank order a system
Formulation - Development - Implementation - Evaluation
A variable in whole number or distinct units (opposed to continuous)

47. The collection of strategies for quickly producing instructional packages
Websites where users post questions - thoughts and observations - and can reply to other users postings of the same
Chaos is simple systems generating complicated behavior. Complexity is complicated systems generating simple behavior.
Rapid instructional design (RID)
Audience - behavior - condition - and degree

48. The six major factors that influence performance in Gilbert's behavior engineering model
Brainstorming - case studies - and role plays
Icebreakers do not have to relate to the session materials. Opening exercise introduces the session materials being taught.
Information - resources - incentives/consequences - knowledge and skills - capacity - and motivation.
Capture attention - help message to be remembered - establish rapport - build credibility - and build team unity.

49. ROI
Job aids - and EPSS
Return-on-investment ( (Benefits - Costs) / Costs) * 100
Suggestopedia
Indicate whether response was correct - explain an incorrect response or clarify a correct response - give instructions on how to proceed

50. The process where each member of a group makes their opinions conform to the perceived group consensus
Information that combined with understanding enables understanding
Groupthink
Rehersal
Benefit-to-cost ratio (Total Benefit / Total Program Cost)