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Test your basic knowledge |
Certified Professional In Learning And Performance Cplp
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Subject
:
certifications
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Types of Level 4 instruments
Performance records - direct observation - supervisor checklists
problem - establish action plan - clarify values - identify alternatives - discover probable outcomes - eliminate alternatives systematically - start action
The whole is more than the sum of the parts - patterns are everywhere in the system - cause and effect is never simple - history does and does not repeat itself - change come from chaos - the future can and cannot be predicted
External and environmental influences
2. Change management
Benefit-to-cost ratio (Total Benefit / Total Program Cost)
Rapid instructional design (RID)
Change Management
Change is a process not an event. Change management is the process of directing change at each level of an organization.
3. Confidence interval
Structures - patterns - events
An HTML tag identifying the context of the contents on a website or knowledge base.
The expected range of a measurement
Charts - graphs
4. Three drawbacks of classroom training
High cost - scheduling difficulties - and temporary (unless learners have opportunity to practice)
Learning technologies
Slides
Disengagement - disidentification - disorientation - and disenchantment.
5. The final behavioral outcomes of a specific instructional event
Change Management
Meta-evaluation
Terminal objectives
A variable that can have one of two possible values.
6. The technique - developed by Georgi Lazanov - that uses the instructional application of stimulating the body and mind at peak efficiency to develop super-learning capabilities
Suggestopedia
Change Management
Structure
Pilot tests - technical reviews - production reviews
7. The mode of training for which classroom training is most effective
To improve performance by systematically developing human expertise through organizational development and training
Balanced scorecard
Psychomotor skills
Visual - Auditory - and Kinestethic
8. The seven characteristics of good dialog
Breakeven ( ( Program Costs / Investment ) / ( Benefits / Cash Inflow) )
Relevance - inquiry - freedom - connectedness - reception - empowerment - play
Create a vision - communicate the plan - connect the people - congratulate success
Learning Management System (LMS)
9. The process where each member of a group makes their opinions conform to the perceived group consensus
Experiential learning
A variable whose quantification can be broken down into very small units - often called analog (opposed to discrete)
Groupthink
HPI uses a results-based - systematic approach - HPI focuses on accomplishments before behavior - Organizations are systems.
10. The philosophy of teaching focusing on the instructor rather than the participant - and is generally used to in reference to teaching children
Pedagogy
Awareness - modeling - targeted interventions - desensitization - training
The process that enables organizations to create short reference materials with relevant information by reducing information into codified - categorized - and reusable content.
Design
11. Four cases when a trainer should not use a chart pack
Room size or number of participants is too large - when trainer wants to be more formal - when trainer has illegible handwriting - when the trainer presents the same program regularly.
Weak manager judgments or experience levels - identified talent shortages - organization culture suports structured programs
Audience - Behavior - Condition - and Degree
When the cause of the problem is a lack of knowledge or skills
12. The purpose of an after-action review
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13. The method where instruction is provided in a self-directed format that is available at all times - even with a facilitator is not online
Capture attention - help message to be remembered - establish rapport - build credibility - and build team unity.
Asynchronous
A group of people who share a common interest - and are willing to share the experiences of their common interest.
Speed - quantity - quality/accuracy - thoroughness - timeliness
14. Information Architecture
A description or design specification for how information should be treated and organized.
Split-half
Websites where users post questions - thoughts and observations - and can reply to other users postings of the same
External coaching - internal coaching
15. Discrete
A group of people who share a common interest - and are willing to share the experiences of their common interest.
A variable in whole number or distinct units (opposed to continuous)
Purpose and character of use (commercial or nonprofit educational use) - nature of the copyrighted work - amount of the work used in relationship to the whole of the work - effect on the market potential for or value of the copyrighted work
Socratic questioning
16. The three major tasks of analyzing data
Sorting - tabulating - and comparing raw to summarized data
Numbers or variables used to classify a system
Kurt Lewin's forcefield analysis
Computer-based training. Any learning event that uses computers as the primary distributions method.
17. Dichotomous
Hypothetical
Job aids - and EPSS
A variable that can have one of two possible values.
Pareto analysis
18. The seventh component of the ASTD HPI model
Virtual Reality. Computer-based technology that gives the user a realistic - 3-D - interactive experience that engages as many senses as possible.
Ginzberg's theory
Establish short-term objectives - create an action plan to achieve short-term objectives - allocate resources to the objectives - motivate employees to reach the objectives
Change Management
19. PERT
Two-aix matrixes - flowcharts - dichotomy - graphic models
Information that combined with understanding enables understanding
Something that disrupts the flow of information between source and receiver
Program Evaluation Review Technique. A diagramming technique that enables project managers to estimate a range of task durations by estimating optomistic - pessimistic - and likely durations for each task.
20. Four barriers to communication during training delivery
Language - speech - environmental - and psychological
Problem - action learning group - emphasis on careful questioning and listening - resolution to take action - commitment to learning - group facilitator/learning coach
Terminal objectives
Learning style
21. What is the best thing to do first when a client wants a designer to develop a training to improve declining business process
Learner-centered - content-centered
Robert Mager
Myer-Briggs Type Indicator (MBTI) - DiSC personality profile
Perform a front-end analysis
22. Three process principles of strategic management development that are likely to remain constant across organizations
Psychomotor skills
Change Management
Scaling and integrity
Managers are responsible for their own development - executives are responsible for the development of their subordinates - the organization is responsible for providing growth opportunities
23. The type of learning that E-Learning is outstanding for teaching because it has infinite patience
Economic - social - political and legislative - workforce - technological - and competitive.
Rote skills
Characteristics of adults as learners (CAL) conceptual framework
Learning
24. Examples of internal factors that influence an organization
Split-half
A variable the influences the dependent variable
Technology - new products - shareholders - financial conditions - system challenges - process challenges - policies
Managerial/administrative - supervisory - functional
25. Levels of listening
Discovery - Dream - Design - and Destiny
Passive - active - empathetic - listening for knowledge - listening for clarification
When the cause of the problem is a lack of knowledge or skills
Indicate whether response was correct - explain an incorrect response or clarify a correct response - give instructions on how to proceed
26. The tool instructors can leverage from WBT to immediately determine a group's understanding of the material
Pilot tests - technical reviews - production reviews
Balanced scorecard
Polling questions
The whole is more than the sum of the parts - patterns are everywhere in the system - cause and effect is never simple - history does and does not repeat itself - change come from chaos - the future can and cannot be predicted
27. the meaning of significant - in a statistical context
In statistics - it means probably true
Request for proposal. A communication from an organization to potential vendors that defines the organizations needs and how to respond to those needs.
Gain understanding or learning objectives - learn the materials - practice the delivery - prepare questions to stimulate learning.
Establish scope - create plan - implement plan - monitor/evaluate/revise plan
28. The three fundamental principles of HPI
HPI uses a results-based - systematic approach - HPI focuses on accomplishments before behavior - Organizations are systems.
Something that disrupts the flow of information between source and receiver
Brainstorming - case studies - and role plays
Knowledge - skills
29. Three tasks for knowledge mapping
A description or design specification for how information should be treated and organized.
Constraints analysis
Maslow's hierarchy - McGregor's Theory X and Y of management
Documentation audit - information system survey - identification of external information sources
30. The other names for a cause-and-effect diagram
Inputs - outputs - process controls - and resources.
Initiating - planning - executing - controlling - closing
Identify organizational values - development mission - develop vision - develop value statements
Ishikawa - fishbone
31. The e-Learning techniques allows learners to personally assess what can be learned - the value of the content - and the difficulty of the content
External and environmental influences
Validity
Learning style
Navigation
32. Four phases of succession planning
Pilot tests - technical reviews - production reviews
Establish scope - create plan - implement plan - monitor/evaluate/revise plan
Culture - vision - strategy - and structure
Control groups - management estimates - extant data - external studies
33. Four stages of accelerated learning
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34. The phases of strategic development
Formulation - Development - Implementation - Evaluation
Ishikawa - fishbone
Change is a process not an event. Change management is the process of directing change at each level of an organization.
Rote skills
35. Two characteristics for any coaching program to succeed
Suggestopedia
Breakeven ( ( Program Costs / Investment ) / ( Benefits / Cash Inflow) )
Theatre style
Objectivity - confidentiality
36. The five factors that affect human performance
Passive - active - empathetic - listening for knowledge - listening for clarification
Driving forces - restraining forces - current state - desired state
External/organizational scans - identify business needs - identify change initiatives - collect data - analyze data - report on the data - design the change initiative
Knowledge - skills - desire - environment - and opportunity
37. The difference between an icebreaker and an opening exercise
Robert Mager
Bloom's taxonomy - six sigma - Kepner-Tregoe
Terminal objectives
Icebreakers do not have to relate to the session materials. Opening exercise introduces the session materials being taught.
38. BE
The world is created in conversation
Experiential learning
Breakeven ( ( Program Costs / Investment ) / ( Benefits / Cash Inflow) )
Upper-left cerebral - lower-left limbic - upper-right cerebral - and lower-right limbic
39. The elements of the 4-D cycle
Time and resource intensive - undue influence of vocal member(s) - difficult to facilitate with a single facilitator to encourage participation and take notes
Establish short-term objectives - create an action plan to achieve short-term objectives - allocate resources to the objectives - motivate employees to reach the objectives
Knowledge in one's personal memory - includes judgment - insights - experience - know-how - personal beliefs - and personal values.
Discovery - Dream - Design - and Destiny
40. The third component of the ASTD HPI model
Information - feedback
Slides
When the cause of the problem is a lack of knowledge or skills
Cause Analysis
41. Median
The mid-point of the distribution - 50% of the values are above/below this value
Harless' front-end analysis model
Learning
Agreeing with the client when another response would be better - being judgmental or too rigid - progressing at the wrong pace (too fast/too slow) for the client
42. The four parts of the International Federation's (ICF) ethical standards
Determining needs - defining scope and budget - creating and sending the RFP - evaluating proposals and selecting vendors - notifying the vendor and negotiating the contract - implementing the project - monitoring the project - completing and evaluat
Philosophy of coaching - definition of coaching - standards of ethical coaching conduct - pledge of coaching ethics
The most frequently occurring value
Review strategies - measure performance - take correction action
43. LCMS
Learning Content Management System. Software that packages courses and learning materials for print - CD-ROM - and electronic publication.
Do not discriminate in any aspect of employment based on disabilities - with reasonable accommodations such as interpreters - reading aids - instructional material modifications - etc.
Current organization climate - available resources
Create a vision - communicate the plan - connect the people - congratulate success
44. The technique that allows a WLP professional to present material in a professional manner - and keep a class focused on the correct topic
Data that has been given context
Websites where users post questions - thoughts and observations - and can reply to other users postings of the same
Characteristics of adults as learners (CAL) conceptual framework
Preparation
45. The four areas measured during a training needs assessment
Functional context
Cost-effectiveness - accessibility and application - learner access - and self-direction
The extent to which an instrument represents the program's content
Business needs - performance needs - learning needs - and learner needs
46. The HPI tool used to collect current performance - learner analysis - and business needs
Interviews
Behavior
Rote skills - and prerequisite material
Agreeing with the client when another response would be better - being judgmental or too rigid - progressing at the wrong pace (too fast/too slow) for the client
47. Data
Learner characteristics like age - educational background - cultural background - learner expectations - and learn motivation to attend
Preparation
Myer-Briggs Type Indicator (MBTI) - DiSC personality profile
Raw and non-contextual - and can exist in forms usable or not
48. Three criteria for formative evaluation
Understandable - accurate - functional
Dictatorship - anarchy - democracy
Inputs - outputs - process controls - and resources.
Honesty - fairness - lawfulness - compassion - respect - loyalty - dependability
49. The facilitation tool that can create just enough tension to get people thinking
Silence
Something that disrupts the flow of information between source and receiver
Preparation
The multiple dependent variables in a study with multiple independent variables
50. The HPI tool that uses the 80/20 rule
Focused on learning and using new necessary skills through incremental change
A collection of code containing instructions for a computer to perform a specific action
Pareto analysis
Misplacing ownership - misaligning incentives - saving recognition - playing favorites - misspeaking praise
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