Certified Professional In Learning And Performance Cplp

Instructions:

• Answer 50 questions in 15 minutes.
• If you are not ready to take this test, you can study here.
• Match each statement with the correct term.
• Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Level 1 evaluation
Reaction
Rich data - comparable data across interviews with proper construction of interview protocol - and adds depth to quantative methods
Knowledge - skills
Learning


2. The two management practices similar to complexity theory
Evaluation
The most frequently occurring value
Kurt Lewin's forcefield analysis
Learning organizations - systems thinking


3. The type of results produced by quantative methods
The explicit and systematic management of intellectual capital and organizational knowledge for the purpose of improving organizations and the people in the organizations; as well as - associated processes like creating - gathering - organizing - ret
Long-term process for performance improvement based on 1-on-1 interactions where mentee retains the responsibility for improvement
Create a vision - communicate the plan - connect the people - congratulate success
Hard data


4. Skills / knowledge areas that SMEs may lack
Sequence
Adult learning theories - instructional design techniques
Documentation audit - information system survey - identification of external information sources
Cost or budget - lesson content - learner background and expectations - time available - and facilities/equipment/materials


5. The four parts of the International Federation's (ICF) ethical standards
Engage learner's attention - present materials as input to brain - practice with ideas and skills - review to create new connections and applications
Philosophy of coaching - definition of coaching - standards of ethical coaching conduct - pledge of coaching ethics
Websites where users post questions - thoughts and observations - and can reply to other users postings of the same
Communication - client motivation - self-management - technical skills


6. The theory that describes a person starting at age 18 - moving from career exploration to a series of events including educational specialization that leads to a career path and a final career commitment

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7. the meaning of significant - in a statistical context
Questionnaires - follow-up interviews - observation checklists
Separation of place - time - or both among learners - instructors - and learning resources; Interactions are conducted through one or mode media.
In statistics - it means probably true
No area is overlooked - forces to be used are known - there is time to develop other strategies if the analysis reveals the need


8. The steps of a needs analysis
Rote skills
problem - establish action plan - clarify values - identify alternatives - discover probable outcomes - eliminate alternatives systematically - start action
Asynchronous
External/organizational scans - identify business needs - identify change initiatives - collect data - analyze data - report on the data - design the change initiative


9. The framework developed by Patricia Cross to describe some differences between adult and child learners
Meta-evaluation
Understandable - accurate - functional
Characteristics of adults as learners (CAL) conceptual framework
Learning technologies


10. Four barriers to communication during training delivery
Learner self-concept - Learner prior experience - Readiness to learn - Orientation to learning - and Motivation to learn
Electronic performance support system (EPSS)
Seels and Glasgow instructional systems design model
Language - speech - environmental - and psychological


11. The model (a pyramid) from bottom to top is: physiology - safety - belongingness - esteem - and self-actualization

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12. Three drawbacks of classroom training
Cross-functional - cross-country/international
Two-aix matrixes - flowcharts - dichotomy - graphic models
High cost - scheduling difficulties - and temporary (unless learners have opportunity to practice)
Electronic performance support system (EPSS)


13. Sampling

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14. Five stages of Tuckman's team-maturing model
Raw and non-contextual - and can exist in forms usable or not
Opener - bridge - main body - and close
Form - storm - norm - perform - and adjourn.
Constraints analysis


15. Steps in Pfeiffer and Jones' experiential learning cycle
Experiencing - publishing - processing - generalizing - and applying
Identify business goals - clarify those goals - determine specificity and measurability of the goals.
Relevance - inquiry - freedom - connectedness - reception - empowerment - play
Review of objective and key points - review participant benefits - call participants to action - ask participants if they have any questions.


16. Karl Albrecht's progressive psychological phases of change response
Behavorism
Documentation audit - information system survey - identification of external information sources
Determining needs - defining scope and budget - creating and sending the RFP - evaluating proposals and selecting vendors - notifying the vendor and negotiating the contract - implementing the project - monitoring the project - completing and evaluat
Threat - problem - solution - habit


17. Three conditions that warrant multi-rater feedback
Balanced scorecard
Weak manager judgments or experience levels - identified talent shortages - organization culture suports structured programs
Identify performance gaps - gains commitment to learning - constructs practice to close gaps - drives application and reflection to improve competence
Philosophy of coaching - definition of coaching - standards of ethical coaching conduct - pledge of coaching ethics


18. Three basic management styles
Chat rooms are essentially synchronous (real-time) message boards.
A group of people who share a common interest - and are willing to share the experiences of their common interest.
Dictatorship - anarchy - democracy
Walk towards a participant as they speak


19. The three building blocks of knowledge management
Reality - feasibility - authority - and learning opportunities
Data - Information - Knowledge
Social contexting - contexting - authority - and concept of time
Performance audit


20. Mean
Chat rooms are essentially synchronous (real-time) message boards.
The sum of the numbers divided by the total number of values
Productivity Environmental Preference Survey (PEPS) - Canfield Learning Style Inventory - and Learning Style Questionnaire
A variable in whole number or distinct units (opposed to continuous)


21. The philosophy of teaching focusing on the instructor rather than the participant - and is generally used to in reference to teaching children
Personal space
Pedagogy
Benefit-to-cost ratio (Total Benefit / Total Program Cost)
Self-contained chunk of instructional material


22. The fourth component of the ASTD HPI model
Solution Selection
Discovery - Dream - Design - and Destiny
Formulation - Development - Implementation - Evaluation
Numbers or variables used to classify a system


23. The way of learning that stresses experience and reflection - and uses an inductive learning process that takes a learner through five stages: experiencing - publishing - processing - generalizing - and applying
Structure and processes - resources - information - knowledge and skills - motives - and wellness.
Constraints analysis
Multiple intelligences theory
Experiential learning


24. The processes performance management is primarily concerned with
Time and resource intensive - undue influence of vocal member(s) - difficult to facilitate with a single facilitator to encourage participation and take notes
Developing employees - motivating employees - deploying employees - aligning people to process to increase performance
L = P + Q + R. Learning - Programmed instruction - Questioning - Reflection
Capture attention - reveal trainer's style - raise participant's comfort level - introduce the topic of the presentation.


25. Nominal data
Benjamin Bloom
Numbers or variables used to classify a system
Harless' front-end analysis model
Presentation software


26. List seven principles of adult learning
Andragogy - time pressures - goal orientation - previous knowledge and experience - relevent content - levels of motivation - and different learning styles
A group of people who share a common interest - and are willing to share the experiences of their common interest.
Harless' front-end analysis model
Psychomotor skills


27. Information Architecture
Understandable - accurate - functional
A description or design specification for how information should be treated and organized.
Results
Synchrononous occurs at a given time with a live instructor. Asynchronous is self-paced and available at any time.


28. Describe noise - in communication theory
Low frequency - high complexity - high consequence of error - high probability of change in the future
Inputs - outputs - process controls - and resources.
Something that disrupts the flow of information between source and receiver
Preparation


29. The process of giving advice or information from one person to another about the usefulness of an event - process or action
A variable the influences the dependent variable
Feedback
Management - performance
Maslow's hierarchy


30. The seven attributes essential for leadership per Warren Bennis
Technical competence - people skills - conceptual skills - results - taste - judgment - character
Identify business goals - clarify those goals - determine specificity and measurability of the goals.
Websites where users post questions - thoughts and observations - and can reply to other users postings of the same
A measure of the variability of scores from the mean


31. The four characteristics of online communication
Results
Questionnaires - follow-up interviews - observation checklists
Image oriented - interactive - immediate - and intimate.
Ideas - processes - procedures - methods of operation - concepts - principles - and discoveries


32. A method used to evaluation organizational effectiveness beyond financial measures
Proxemics
Balanced scorecard
Virtual Reality. Computer-based technology that gives the user a realistic - 3-D - interactive experience that engages as many senses as possible.
Awareness - modeling - targeted interventions - desensitization - training


33. The three levels of problems in systems thinking
Structures - patterns - events
Ginzberg's theory
A group of people who share a common interest - and are willing to share the experiences of their common interest.
Eager to succeed - open to support - interested in different tactics/methods and trying those out - learning oriented


34. The two primary tools for the visual display of quantitative data
Rapid instructional design (RID)
Entertainment - interaction - control - usability - and customization
To systematically plan an organization's future
Charts - graphs


35. Three advantages of interviews as a data gathering technique
Functional context
Knowledge - skills
Numbers or variables used to rank order a system
Rich data - comparable data across interviews with proper construction of interview protocol - and adds depth to quantative methods


36. Four stages of accelerated learning

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37. Meta-tag
Learning Content Management System. Software that packages courses and learning materials for print - CD-ROM - and electronic publication.
Simulations
Ginzberg's theory
An HTML tag identifying the context of the contents on a website or knowledge base.


38. The analysis that identifies forces that maintain the status quo - and the approaches to allow change

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39. The six major factors that influence performance in Gilbert's behavior engineering model
Learning
Feedback
Information - resources - incentives/consequences - knowledge and skills - capacity - and motivation.
The expected range of a measurement


40. The sixth component of the ASTD HPI model
Skill variety - task identity - task significance - autonomy - feedback
Cognitive
Adult learning theories - instructional design techniques
Evaluation


41. The elements of the 4-D cycle
To aid in career planning
Virtual Reality. Computer-based technology that gives the user a realistic - 3-D - interactive experience that engages as many senses as possible.
Discovery - Dream - Design - and Destiny
Learning Management System (LMS)


42. The instructional design model is based on the assumptions that design happens in a context of project management that establishes roles - tasks - timelines - budgets - checkpoints - and supervisory procedures
Establish scope - create plan - implement plan - monitor/evaluate/revise plan
Learning organizations - systems thinking
Hard data
Seels and Glasgow instructional systems design model


43. List 10 types of root causes

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44. What is an SME
Written tests - oral Q&A - performance tests - role plays
Subject-matter expert
Scaling and integrity
A group of people who share a common interest - and are willing to share the experiences of their common interest.


45. Four basic components of a process
Inputs - outputs - process controls - and resources.
Breakeven ( ( Program Costs / Investment ) / ( Benefits / Cash Inflow) )
Audience - behavior - condition - and degree
No right or final answers - cause and effect not related to space and time - all solutions require careful consideration - behavior gets worse before it gets better - all systems have limits - foresight benefits the organization


46. Three pitfalls of coaching
Agreeing with the client when another response would be better - being judgmental or too rigid - progressing at the wrong pace (too fast/too slow) for the client
Evaluation
Harless' front-end analysis model
Cause Analysis


47. Four characteristics of tasks that are well-suited for job aids
Capture attention - help message to be remembered - establish rapport - build credibility - and build team unity.
Discovery - Dream - Design - and Destiny
Room size or number of participants is too large - when trainer wants to be more formal - when trainer has illegible handwriting - when the trainer presents the same program regularly.
Low frequency - high complexity - high consequence of error - high probability of change in the future


48. LMS
Learning Management System. Software that automates administration - tracking - and reporting of learning events (ILT and online).
Multiple intelligences theory
Numbers or variables used to rank order a system
Formative evaluation


49. Malcolm Knowles' work tipped the instructional systems design scale. The two ends of that scale
Brainstorming - case studies - and role plays
Learner-centered - content-centered
Validity
Personal space


50. The learning theory that includes activities like behavioral modeling - simulations - role plays - skill drills - and rewards
Entertainment - interaction - control - usability - and customization
Behavorism
Business Analysis
Ginzberg's theory