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Certified Professional In Learning And Performance Cplp

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Meta-tag
Silence
An HTML tag identifying the context of the contents on a website or knowledge base.
Information - resources - incentives/consequences - knowledge and skills - capacity - and motivation.
Facilitation is used to involve participants - and to help them learn from one another.

2. What is an SME
Subject-matter expert
Determine business impact - improve the design of the learning experience - determine the content's adequacy
Objectivity - confidentiality
Lack of knowledge or skills - lack of physical resources - process problems - lack of information - lack of leadership - lack of information on consequences - lack of motivation - inadequate feedback - inadequate incentives - performer's lack of capa

3. The two primary tools for the visual display of quantitative data
Facilitators establish the initial mood or climate of the class experience - and clarify the purpose of individuals as well as the general purposes of the group
Change Management
Technical competence - people skills - conceptual skills - results - taste - judgment - character
Charts - graphs

4. Three process principles of strategic management development that are likely to remain constant across organizations
Awareness - modeling - targeted interventions - desensitization - training
Brainstorming - case studies - and role plays
Managers are responsible for their own development - executives are responsible for the development of their subordinates - the organization is responsible for providing growth opportunities
Websites where users post questions - thoughts and observations - and can reply to other users postings of the same

5. Continuous
Technology - new products - shareholders - financial conditions - system challenges - process challenges - policies
Balanced scorecard
A variable whose quantification can be broken down into very small units - often called analog (opposed to discrete)
Failure to partner - failure to consider culture - failure to manage change - and failure to adapt to the client.

6. The measure that is defined by mean - median - and mode
Defining objectives - identifying necessary data - selecting data collection methods - collecting data - analyzing and confirming data - and reporting on the data
Central tendency
Agreeing with the client when another response would be better - being judgmental or too rigid - progressing at the wrong pace (too fast/too slow) for the client
The minimum time schedule for completing all the tasks in a project with several overlapping or dependent tasks.

7. The technique - developed by Georgi Lazanov - that uses the instructional application of stimulating the body and mind at peak efficiency to develop super-learning capabilities
Suggestopedia
Learning Content Management System. Software that packages courses and learning materials for print - CD-ROM - and electronic publication.
Self-study guides - job aids - instructor-led materials - technology-delivered training deliverables - assessments
Change is a process not an event. Change management is the process of directing change at each level of an organization.

8. The tasks involved in the development phase of strategic development
Developing employees - motivating employees - deploying employees - aligning people to process to increase performance
Conduct a SWOT - establish strategic goals - develop strategies to achieve the strategic goals
Information - feedback
Kurt Lewin's forcefield analysis

9. Four basic components of a process
Inputs - outputs - process controls - and resources.
An unknown or uncontrolled variable that produces an effect
Create a vision - communicate the plan - connect the people - congratulate success
Solution Implementation

10. The method used to identify the efficiency and effectiveness of employees
Performance audit
High cost - scheduling difficulties - and temporary (unless learners have opportunity to practice)
Numbers or variables used to rank order a system
Change Management

11. The tell approach to learning - based on the theory that learning occurs through exposure to logically presented information - usually involving lecture
Disengagement - disidentification - disorientation - and disenchantment.
Cognitivism
To aid in career planning
Form - storm - norm - perform - and adjourn.

12. The analysis that serves as a reality check to identify a project's limiting factors
Identify performance gaps - gains commitment to learning - constructs practice to close gaps - drives application and reflection to improve competence
Constraints analysis
Speed - quantity - quality/accuracy - thoroughness - timeliness
Awareness - modeling - targeted interventions - desensitization - training

13. The process where each member of a group makes their opinions conform to the perceived group consensus
DMAIC methodology - IPO model - flowcharting - evaluation models
Experiential learning
Groupthink
Communication - client motivation - self-management - technical skills

14. Data
Facilitation is used to involve participants - and to help them learn from one another.
Program Evaluation Review Technique. A diagramming technique that enables project managers to estimate a range of task durations by estimating optomistic - pessimistic - and likely durations for each task.
Raw and non-contextual - and can exist in forms usable or not
Validity

15. The type of question - often starting with 'what if ...' - that is used to get learners to thinking freely
Self-contained chunk of instructional material
Structures - patterns - events
Rich data - comparable data across interviews with proper construction of interview protocol - and adds depth to quantative methods
Hypothetical

16. Types of synthesis models
The minimum time schedule for completing all the tasks in a project with several overlapping or dependent tasks.
Presentation software
Discovery - Dream - Design - and Destiny
Two-aix matrixes - flowcharts - dichotomy - graphic models

17. Malcolm Knowles' work tipped the instructional systems design scale. The two ends of that scale
Learner-centered - content-centered
Synchrononous occurs at a given time with a live instructor. Asynchronous is self-paced and available at any time.
External/organizational scans - identify business needs - identify change initiatives - collect data - analyze data - report on the data - design the change initiative
Language - speech - environmental - and psychological

18. The linear scale use to rate statements and attitudes
Solution Implementation
Questions that stimulate discussion
Problem - action learning group - emphasis on careful questioning and listening - resolution to take action - commitment to learning - group facilitator/learning coach
Likert scale

19. The instrument where participants rate two contrasting ideas or words by circling points on a line
Create a vision - communicate the plan - connect the people - congratulate success
Indicate whether response was correct - explain an incorrect response or clarify a correct response - give instructions on how to proceed
Semantic differential
To systematically plan an organization's future

20. When a WLP professional is preparing instructional objectives - an evaluation plan - and a sequence of content - which step in the ADDIE model is being performed
Business Analysis
Split-half
Design
Formulation - Development - Implementation - Evaluation

21. The five characteristics of every job that influence employee motivation
Business Analysis
Visual - Auditory - and Kinestethic
Robert Mager
Skill variety - task identity - task significance - autonomy - feedback

22. RFP
Focused on fundamental shifts in how people view themselves - and intentional alterations of beliefs and values about the world and themselves
Reality - feasibility - authority - and learning opportunities
Request for proposal. A communication from an organization to potential vendors that defines the organizations needs and how to respond to those needs.
Cost-effectiveness - accessibility and application - learner access - and self-direction

23. Types of formative evaluation
Pilot tests - technical reviews - production reviews
Inputs - outputs - process controls - and resources.
Presentation software
Honesty - fairness - lawfulness - compassion - respect - loyalty - dependability

24. Four tasks typically done in the job analysis
Managerial/administrative - supervisory - functional
Central tendency
Create new hire training - develop behavior-based interview questions - write performance objectives - prepare employees for career progression
Conduct a SWOT - establish strategic goals - develop strategies to achieve the strategic goals

25. The reliability test where one test is split into two shorter ones - by randomly assigning test items to one half or the other
Visual - Auditory - and Kinestethic
Split-half
Kurt Lewin's forcefield analysis
Breakeven ( ( Program Costs / Investment ) / ( Benefits / Cash Inflow) )

26. List seven principles of adult learning
Competing - accommodating - avoiding - collaborating - and compromising.
Andragogy - time pressures - goal orientation - previous knowledge and experience - relevent content - levels of motivation - and different learning styles
Analytical - amiable - drivers - expressive
Business needs - performance needs - learning needs - and learner needs

27. The way of learning that stresses experience and reflection - and uses an inductive learning process that takes a learner through five stages: experiencing - publishing - processing - generalizing - and applying
Return-on-investment ( (Benefits - Costs) / Costs) * 100
Form - storm - norm - perform - and adjourn.
Howard Gardner
Experiential learning

28. Four variables that effect how members of a culture think and express themselves
Learner characteristics like age - educational background - cultural background - learner expectations - and learn motivation to attend
A variable the influences the dependent variable
Social contexting - contexting - authority - and concept of time
Discovery - Dream - Design - and Destiny

29. Three learner preferences as defined by the VAK model
Visual - Auditory - and Kinestethic
Learner characteristics like age - educational background - cultural background - learner expectations - and learn motivation to attend
Questionnaires - follow-up interviews - observation checklists
Solution Selection

30. Change management
Image oriented - interactive - immediate - and intimate.
Focused on fundamental changes to thinking patterns and behaviors
Subject-matter expert
Change is a process not an event. Change management is the process of directing change at each level of an organization.

31. What is the best thing to do first when a client wants a designer to develop a training to improve declining business process
Formative evaluation
Review of objective and key points - review participant benefits - call participants to action - ask participants if they have any questions.
Learning technologies
Perform a front-end analysis

32. Things feedback to a learner that answered a question should do
Groupthink
A group of people who share a common interest - and are willing to share the experiences of their common interest.
Indicate whether response was correct - explain an incorrect response or clarify a correct response - give instructions on how to proceed
Evaluation

33. The first component of the ASTD HPI model
Engage learner's attention - present materials as input to brain - practice with ideas and skills - review to create new connections and applications
Conduct a SWOT - establish strategic goals - develop strategies to achieve the strategic goals
Business Analysis
Email - whiteboard - bulletin boards - chat rooms - online presentation tools - WIKIs - Blogs - forums - social sites

34. Level 4 evaluation
Behavior
A variable the influences the dependent variable
Program Evaluation Review Technique. A diagramming technique that enables project managers to estimate a range of task durations by estimating optomistic - pessimistic - and likely durations for each task.
Something that disrupts the flow of information between source and receiver

35. The five principles of andragogy
Two-aix matrixes - flowcharts - dichotomy - graphic models
Learner self-concept - Learner prior experience - Readiness to learn - Orientation to learning - and Motivation to learn
Long-term process for performance improvement based on 1-on-1 interactions where mentee retains the responsibility for improvement
Breakeven ( ( Program Costs / Investment ) / ( Benefits / Cash Inflow) )

36. The creator of the theory of three types of learning - knowledge - skills - and attitudes
Email - whiteboard - bulletin boards - chat rooms - online presentation tools - WIKIs - Blogs - forums - social sites
Simulations
Learning Management System. Software that automates administration - tracking - and reporting of learning events (ILT and online).
Benjamin Bloom

37. Four personal social styles per Harvey Robbins
Analytical - amiable - drivers - expressive
Learner characteristics like age - educational background - cultural background - learner expectations - and learn motivation to attend
Failure to partner - failure to consider culture - failure to manage change - and failure to adapt to the client.
Room size or number of participants is too large - when trainer wants to be more formal - when trainer has illegible handwriting - when the trainer presents the same program regularly.

38. Three drawbacks of classroom training
Learner-centered - content-centered
Seels and Glasgow instructional systems design model
High cost - scheduling difficulties - and temporary (unless learners have opportunity to practice)
To aid in career planning

39. Critical Path
Socratic questioning
Pareto analysis
Computer-based training. Any learning event that uses computers as the primary distributions method.
The minimum time schedule for completing all the tasks in a project with several overlapping or dependent tasks.

40. The three levels of problems in systems thinking
Structures - patterns - events
Hypothetical
Do not discriminate in any aspect of employment based on disabilities - with reasonable accommodations such as interpreters - reading aids - instructional material modifications - etc.
Rehersal

41. Information Chunking
Personal space
The multiple dependent variables in a study with multiple independent variables
Questionnaires - follow-up interviews - observation checklists
The process that enables organizations to create short reference materials with relevant information by reducing information into codified - categorized - and reusable content.

42. The two mechanisms the chaos and complexity theory focus on
Opportunity-centered
Chaos is simple systems generating complicated behavior. Complexity is complicated systems generating simple behavior.
Information - feedback
Cognitivism

43. The process of giving advice or information from one person to another about the usefulness of an event - process or action
Form - storm - norm - perform - and adjourn.
Presentation software
Feedback
Behavorism

44. PERT
Personal space
Learning Content Management System. Software that packages courses and learning materials for print - CD-ROM - and electronic publication.
The selection of measurement points which can have a large impact on the research's ability to be generalized
Program Evaluation Review Technique. A diagramming technique that enables project managers to estimate a range of task durations by estimating optomistic - pessimistic - and likely durations for each task.

45. The four dimensions of personality per the Myers-Briggs Type Indicator
Maslow's hierarchy
Extroversion/Introversion - Sensing/Intuition - Thinking/Feeling - Judgment/Perception
Learning technologies
Rehersal

46. Confounding
Questions that check for understanding or test for consensus
Determining needs - defining scope and budget - creating and sending the RFP - evaluating proposals and selecting vendors - notifying the vendor and negotiating the contract - implementing the project - monitoring the project - completing and evaluat
Audience - behavior - condition - and degree
An unknown or uncontrolled variable that produces an effect

47. The HPI tool used to collect current performance - learner analysis - and business needs
Visual - Auditory - and Kinestethic
High cost - scheduling difficulties - and temporary (unless learners have opportunity to practice)
Interviews
Job analysis

48. The three levels that - when in harmony - work to optimal performance in the Rummler and Brache's model
Documentation audit - information system survey - identification of external information sources
Psychomotor skills
Synchrononous occurs at a given time with a live instructor. Asynchronous is self-paced and available at any time.
Organization - process - and job/performer.

49. The learning theory that attempts to involve the left and right hemispheres of the brain to make learning more natural
Behavior
Walk towards a participant as they speak
Electronic Performance Support System. Software that provides just-in-time help - guidance - coaching - or assistance to improve job performance.
Accelerated Learning

50. The facilitation tool that can create just enough tension to get people thinking
External coaching - internal coaching
Change Management
Silence
Technology - new products - shareholders - financial conditions - system challenges - process challenges - policies