Test your basic knowledge |

Certified Professional In Learning And Performance Cplp

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. The method used to identify the efficiency and effectiveness of employees
Performance audit
Solution Selection
Bloom's taxonomy - six sigma - Kepner-Tregoe
Kurt Lewin's forcefield analysis

2. The way a person prefers to learn new content
Information - resources - incentives/consequences - knowledge and skills - capacity - and motivation.
The sum of the numbers divided by the total number of values
Personal space
Learning style

3. Factors that determine fair use
Capture attention - help message to be remembered - establish rapport - build credibility - and build team unity.
The selection of measurement points which can have a large impact on the research's ability to be generalized
Purpose and character of use (commercial or nonprofit educational use) - nature of the copyrighted work - amount of the work used in relationship to the whole of the work - effect on the market potential for or value of the copyrighted work
Indicate whether response was correct - explain an incorrect response or clarify a correct response - give instructions on how to proceed

4. Three learner preferences as defined by the VAK model
Learner-centered - content-centered
Virtual Reality. Computer-based technology that gives the user a realistic - 3-D - interactive experience that engages as many senses as possible.
Control groups - management estimates - extant data - external studies
Visual - Auditory - and Kinestethic

5. Three basic management styles
Dictatorship - anarchy - democracy
Brainstorming - case studies - and role plays
Breakeven ( ( Program Costs / Investment ) / ( Benefits / Cash Inflow) )
Skill variety - task identity - task significance - autonomy - feedback

6. Steps of managing a change project
A group of people who share a common interest - and are willing to share the experiences of their common interest.
To aid in career planning
Initiating - planning - executing - controlling - closing
Solution Implementation

7. The second component of the ASTD HPI model
Managers are responsible for their own development - executives are responsible for the development of their subordinates - the organization is responsible for providing growth opportunities
Measures of quantity or numbers
Performance Analysis
Create safe haven for learning - create a comfortable environment - encourage participation - facilitate more than lecture.

8. Types of Level 4 instruments
Performance records - direct observation - supervisor checklists
Time and resource intensive - undue influence of vocal member(s) - difficult to facilitate with a single facilitator to encourage participation and take notes
Solution Implementation
Documentation audit - information system survey - identification of external information sources

9. The measure that is defined by mean - median - and mode
Computer-based training. Any learning event that uses computers as the primary distributions method.
Determine business impact - improve the design of the learning experience - determine the content's adequacy
Establish short-term objectives - create an action plan to achieve short-term objectives - allocate resources to the objectives - motivate employees to reach the objectives
Central tendency

10. The mode of training for which classroom training is most effective
The extent to which an instrument represents the program's content
Psychomotor skills
Validity
Defining objectives - identifying necessary data - selecting data collection methods - collecting data - analyzing and confirming data - and reporting on the data

11. The processes performance management is primarily concerned with
Developing employees - motivating employees - deploying employees - aligning people to process to increase performance
Meta-evaluation
Ideas - processes - procedures - methods of operation - concepts - principles - and discoveries
Visual - Auditory - and Kinestethic

12. Two influences of great effect on employee motivation
Monetary impact/ROI
Management - performance
The process that connects information - education - expertise - and practical application of people in an organization for the purposes of sharing and access.
Solution Implementation

13. The learning theory that attempts to involve the left and right hemispheres of the brain to make learning more natural
Andragogy - time pressures - goal orientation - previous knowledge and experience - relevent content - levels of motivation - and different learning styles
Maslow's hierarchy - McGregor's Theory X and Y of management
Accelerated Learning
Silence

14. DMAIC
- measure - analyze - improve - control
Charts - graphs
Opener - bridge - main body - and close
Something that disrupts the flow of information between source and receiver

15. Process Map
Formulation - Development - Implementation - Evaluation
Questions that check for understanding or test for consensus
A visual tools used to systematically describe actions/behaviors in a sequential flow - including all the steps and tasks for that process flow.
Knowledge - skills - desire - environment - and opportunity

16. The technique that allows a WLP professional to present material in a professional manner - and keep a class focused on the correct topic
Andragogy - time pressures - goal orientation - previous knowledge and experience - relevent content - levels of motivation - and different learning styles
Socratic questioning
Preparation
The outcome that depends on the independent variable and covariates

17. Levels of listening
Icebreakers do not have to relate to the session materials. Opening exercise introduces the session materials being taught.
Passive - active - empathetic - listening for knowledge - listening for clarification
Data that has been given context
The mid-point of the distribution - 50% of the values are above/below this value

18. Four ways to create a learning climate based on Knowles' work
Reaction
Create safe haven for learning - create a comfortable environment - encourage participation - facilitate more than lecture.
Andragogy - time pressures - goal orientation - previous knowledge and experience - relevent content - levels of motivation - and different learning styles
Harless' front-end analysis model

19. What is the primary reason for 360-degree feedback
Analytical - amiable - drivers - expressive
To aid in career planning
Ideas - processes - procedures - methods of operation - concepts - principles - and discoveries
Balanced scorecard

20. The instructional design model is based on the assumptions that design happens in a context of project management that establishes roles - tasks - timelines - budgets - checkpoints - and supervisory procedures
Seels and Glasgow instructional systems design model
Cost or budget - lesson content - learner background and expectations - time available - and facilities/equipment/materials
Simulations
Focused on learning and using new necessary skills through incremental change

21. Contrast synchronous to asynchronous e-learning
Synchrononous occurs at a given time with a live instructor. Asynchronous is self-paced and available at any time.
Harless' front-end analysis model
The minimum time schedule for completing all the tasks in a project with several overlapping or dependent tasks.
The process that enables organizations to create short reference materials with relevant information by reducing information into codified - categorized - and reusable content.

22. Three drawbacks of classroom training
Capture attention - reveal trainer's style - raise participant's comfort level - introduce the topic of the presentation.
High cost - scheduling difficulties - and temporary (unless learners have opportunity to practice)
Capture attention - help message to be remembered - establish rapport - build credibility - and build team unity.
Functional context

23. Knowledge management
Review strategies - measure performance - take correction action
The explicit and systematic management of intellectual capital and organizational knowledge for the purpose of improving organizations and the people in the organizations; as well as - associated processes like creating - gathering - organizing - ret
Likert scale
Proxemics

24. The four most important skills for a coach
Social contexting - contexting - authority - and concept of time
Experiencing - publishing - processing - generalizing - and applying
Communication - client motivation - self-management - technical skills
Indicate whether response was correct - explain an incorrect response or clarify a correct response - give instructions on how to proceed

25. The type of question - often starting with 'what if ...' - that is used to get learners to thinking freely
The selection of measurement points which can have a large impact on the research's ability to be generalized
Raw and non-contextual - and can exist in forms usable or not
Threat - problem - solution - habit
Hypothetical

26. The process of giving advice or information from one person to another about the usefulness of an event - process or action
Learning Content Management System. Software that packages courses and learning materials for print - CD-ROM - and electronic publication.
Feedback
Job analysis
Thinking about the whole organization - rather than individuals - and looking primarily at processes

27. The four Cs of change
Dictatorship - anarchy - democracy
Subject-matter expert
Accelerated Learning
Create a vision - communicate the plan - connect the people - congratulate success

28. Sequencing and structure are closely related. What is the order in which skills and information are taught
In statistics - it means probably true
Pedagogy
Reaction
Sequence

29. The instrument where participants rate two contrasting ideas or words by circling points on a line
Presentation software
Learning style
Semantic differential
Job analysis

30. Describe how facilitation differs from training
Program Evaluation Review Technique. A diagramming technique that enables project managers to estimate a range of task durations by estimating optomistic - pessimistic - and likely durations for each task.
Facilitation is used to involve participants - and to help them learn from one another.
Conduct a SWOT - establish strategic goals - develop strategies to achieve the strategic goals
Polling questions

31. Four barriers to communication during training delivery
Language - speech - environmental - and psychological
Harless' front-end analysis model
A variable the influences the dependent variable
Disengagement - disidentification - disorientation - and disenchantment.

32. EPSS
Surveys
Adult learning theories - instructional design techniques
Electronic Performance Support System. Software that provides just-in-time help - guidance - coaching - or assistance to improve job performance.
Icebreakers do not have to relate to the session materials. Opening exercise introduces the session materials being taught.

33. The seventh component of the ASTD HPI model
Problem - action learning group - emphasis on careful questioning and listening - resolution to take action - commitment to learning - group facilitator/learning coach
Change Management
Job analysis
Communication - client motivation - self-management - technical skills

34. Describe a message board
Thinking about the whole organization - rather than individuals - and looking primarily at processes
Identify business goals - clarify those goals - determine specificity and measurability of the goals.
Websites where users post questions - thoughts and observations - and can reply to other users postings of the same
Behavorism

35. The five stages of D. E. Super's developmental framework
Request for proposal. A communication from an organization to potential vendors that defines the organizations needs and how to respond to those needs.
Growth - exploratory - establishment - maintenance - decline
Presentation software
Meta-evaluation

36. the meaning of significant - in a statistical context
In statistics - it means probably true
To improve performance by systematically developing human expertise through organizational development and training
A description or design specification for how information should be treated and organized.
Philosophy of coaching - definition of coaching - standards of ethical coaching conduct - pledge of coaching ethics

37. Four characteristics of highly motivated clients
The world is created in conversation
Behavorism
Simulations
Eager to succeed - open to support - interested in different tactics/methods and trying those out - learning oriented

38. The use of electronic technologies to deliver information and facilitate the development of skills
Sequence
Management - performance
Learning technologies
Audience - behavior - condition - and degree

39. The learning theory that includes activities like behavioral modeling - simulations - role plays - skill drills - and rewards
Learner self-concept - Learner prior experience - Readiness to learn - Orientation to learning - and Motivation to learn
Create a vision - communicate the plan - connect the people - congratulate success
Validity
Behavorism

40. The kinds of objectives that support the final behavioral outcomes by breaking them down into more manageable chunks
Kurt Lewin's forcefield analysis
The multiple dependent variables in a study with multiple independent variables
Enabling objectives
Extroversion/Introversion - Sensing/Intuition - Thinking/Feeling - Judgment/Perception

41. Four basic components of a process
Inputs - outputs - process controls - and resources.
Opener - bridge - main body - and close
Two-aix matrixes - flowcharts - dichotomy - graphic models
Email - whiteboard - bulletin boards - chat rooms - online presentation tools - WIKIs - Blogs - forums - social sites

42. The fifth component of the ASTD HPI model
Determine business impact - improve the design of the learning experience - determine the content's adequacy
Numbers or variables used to classify a system
Knowledge - skills - desire - environment - and opportunity
Solution Implementation

43. The facilitation tool that can create just enough tension to get people thinking
Driving forces - restraining forces - current state - desired state
Design
Silence
Solution Implementation

44. The theory that matches individual needs to instructional experiences
Capture attention - help message to be remembered - establish rapport - build credibility - and build team unity.
Action plans - interviews - questionnaires - focus groups - performance contracts
Culture - vision - strategy - and structure
Opportunity-centered

45. Qualitative
Inputs - outputs - process controls - and resources.
Measures looking at opinions - behaviors - and attributes
Create new hire training - develop behavior-based interview questions - write performance objectives - prepare employees for career progression
Maslow's hierarchy

46. Knowledge
Technology - new products - shareholders - financial conditions - system challenges - process challenges - policies
Management - performance
Rapid instructional design (RID)
Information that combined with understanding enables understanding

47. Four stages of accelerated learning

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48. The three foundations of action learning

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49. The difference between an icebreaker and an opening exercise
Culture - vision - strategy - and structure
Icebreakers do not have to relate to the session materials. Opening exercise introduces the session materials being taught.
Indicate whether response was correct - explain an incorrect response or clarify a correct response - give instructions on how to proceed
Benefit-to-cost ratio (Total Benefit / Total Program Cost)

50. Mode
The most frequently occurring value
Discovery - Dream - Design - and Destiny
Knowledge - skills - desire - environment - and opportunity
Social contexting - contexting - authority - and concept of time