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Certified Professional In Learning And Performance Cplp

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. The kinds of objectives that support the final behavioral outcomes by breaking them down into more manageable chunks
Enabling objectives
Establish scope - create plan - implement plan - monitor/evaluate/revise plan
Management - performance
Suggestopedia

2. The process that measures if the practitioner measured what they intended to measure
Determine business impact - improve the design of the learning experience - determine the content's adequacy
Learning Content Management System. Software that packages courses and learning materials for print - CD-ROM - and electronic publication.
Accelerated Learning
Validity

3. Types of Level 4 instruments
Performance records - direct observation - supervisor checklists
Initiating - planning - executing - controlling - closing
Presentation software
DMAIC methodology - IPO model - flowcharting - evaluation models

4. The three foundations of action learning

5. Four cases when a trainer should not use a chart pack
Groupthink
Formative evaluation
Room size or number of participants is too large - when trainer wants to be more formal - when trainer has illegible handwriting - when the trainer presents the same program regularly.
Feedback

6. Three basic management styles
Organization - process - and job/performer.
Establish short-term objectives - create an action plan to achieve short-term objectives - allocate resources to the objectives - motivate employees to reach the objectives
Dictatorship - anarchy - democracy
Program Evaluation Review Technique. A diagramming technique that enables project managers to estimate a range of task durations by estimating optomistic - pessimistic - and likely durations for each task.

7. The seven attributes essential for leadership per Warren Bennis
Technical competence - people skills - conceptual skills - results - taste - judgment - character
Problem - action learning group - emphasis on careful questioning and listening - resolution to take action - commitment to learning - group facilitator/learning coach
Learning organizations - systems thinking
Sorting - tabulating - and comparing raw to summarized data

8. The ability of the same measurement to produce consistent results over time
Learning
Reliability
Focused on fundamental changes to thinking patterns and behaviors
Managers are responsible for their own development - executives are responsible for the development of their subordinates - the organization is responsible for providing growth opportunities

9. The two mechanisms the chaos and complexity theory focus on
Numbers or variables used to rank order a system
Solution Selection
Information - feedback
Myer-Briggs Type Indicator (MBTI) - DiSC personality profile

10. Two characteristics of distance learning
Separation of place - time - or both among learners - instructors - and learning resources; Interactions are conducted through one or mode media.
A variable in whole number or distinct units (opposed to continuous)
Proxemics
External/organizational scans - identify business needs - identify change initiatives - collect data - analyze data - report on the data - design the change initiative

11. Content validity

12. The two management practices similar to complexity theory
Problem - action learning group - emphasis on careful questioning and listening - resolution to take action - commitment to learning - group facilitator/learning coach
Knowledge in one's personal memory - includes judgment - insights - experience - know-how - personal beliefs - and personal values.
Learning organizations - systems thinking
Pilot tests - technical reviews - production reviews

13. Information
Data that has been given context
Failure to partner - failure to consider culture - failure to manage change - and failure to adapt to the client.
Establish scope - create plan - implement plan - monitor/evaluate/revise plan
Monetary impact/ROI

14. The process where each member of a group makes their opinions conform to the perceived group consensus
Groupthink
Engage learner's attention - present materials as input to brain - practice with ideas and skills - review to create new connections and applications
An HTML tag identifying the context of the contents on a website or knowledge base.
Indicate whether response was correct - explain an incorrect response or clarify a correct response - give instructions on how to proceed

15. The framework developed by Patricia Cross to describe some differences between adult and child learners
Characteristics of adults as learners (CAL) conceptual framework
The extent to which an instrument represents the program's content
Social contexting - contexting - authority - and concept of time
Rote skills - and prerequisite material

16. Four characteristics of highly motivated clients
Hypothetical
Self-study guides - job aids - instructor-led materials - technology-delivered training deliverables - assessments
Establish scope - create plan - implement plan - monitor/evaluate/revise plan
Eager to succeed - open to support - interested in different tactics/methods and trying those out - learning oriented

17. Four stages of transition through M&As
Feedback
A variable in whole number or distinct units (opposed to continuous)
Disengagement - disidentification - disorientation - and disenchantment.
Questions that check for understanding or test for consensus

18. Nominal data
High cost - scheduling difficulties - and temporary (unless learners have opportunity to practice)
Navigation
Establish scope - create plan - implement plan - monitor/evaluate/revise plan
Numbers or variables used to classify a system

19. The fifth component of the ASTD HPI model
Solution Implementation
Self-study guides - job aids - instructor-led materials - technology-delivered training deliverables - assessments
A variable that can have one of two possible values.
Ishikawa - fishbone

20. Three drawbacks of classroom training
Theatre style
High cost - scheduling difficulties - and temporary (unless learners have opportunity to practice)
Convergers - divergers - assimilators - and accommodators
Structure

21. The elements of the 4-D cycle
Likert scale
Design
Time and resource intensive - undue influence of vocal member(s) - difficult to facilitate with a single facilitator to encourage participation and take notes
Discovery - Dream - Design - and Destiny

22. The purposes of training evaluation

23. Qualitative
Reaction
Knowledge in one's personal memory - includes judgment - insights - experience - know-how - personal beliefs - and personal values.
Measures looking at opinions - behaviors - and attributes
Myer-Briggs Type Indicator (MBTI) - DiSC personality profile

24. Steps in Pfeiffer and Jones' experiential learning cycle
An effective - structured way that captures people's learning from an experience.
Numbers or variables used to classify a system
Disengagement - disidentification - disorientation - and disenchantment.
Experiencing - publishing - processing - generalizing - and applying

25. Examples of collaborative software
Disengagement - disidentification - disorientation - and disenchantment.
Create a vision - communicate the plan - connect the people - congratulate success
Email - whiteboard - bulletin boards - chat rooms - online presentation tools - WIKIs - Blogs - forums - social sites
Learning Management System (LMS)

26. The four most important skills for a coach
Communication - client motivation - self-management - technical skills
A description or design specification for how information should be treated and organized.
Suggestopedia
Cross-functional - cross-country/international

27. Four common mistakes HPI professionals make in selecting - designing - and implementing interventions
Two-aix matrixes - flowcharts - dichotomy - graphic models
Failure to partner - failure to consider culture - failure to manage change - and failure to adapt to the client.
Objectivity - confidentiality
Rich data - comparable data across interviews with proper construction of interview protocol - and adds depth to quantative methods

28. Quantitative
Suggestopedia
Measures of quantity or numbers
Brainstorming - case studies - and role plays
Skill variety - task identity - task significance - autonomy - feedback

29. Change management
Feedback
Meta-evaluation
Websites where users post questions - thoughts and observations - and can reply to other users postings of the same
Change is a process not an event. Change management is the process of directing change at each level of an organization.

30. The popularizer of the multiple intelligences theory
Balanced scorecard
Howard Gardner
Action plans - interviews - questionnaires - focus groups - performance contracts
Computer-based training. Any learning event that uses computers as the primary distributions method.

31. The tasks involved in the evaluation phase of strategic development
Phone - VoIP - online meetings - email - specialized software
Knowledge - skills
Review strategies - measure performance - take correction action
Sequence

32. Four personal social styles per Harvey Robbins
Analytical - amiable - drivers - expressive
The world is created in conversation
Cost or budget - lesson content - learner background and expectations - time available - and facilities/equipment/materials
Learning organizations - systems thinking

33. When a WLP professional is preparing instructional objectives - an evaluation plan - and a sequence of content - which step in the ADDIE model is being performed
Socratic questioning
Design
Determine business impact - improve the design of the learning experience - determine the content's adequacy
Cognitivism

34. DMAIC
- measure - analyze - improve - control
Language - speech - environmental - and psychological
A variable in whole number or distinct units (opposed to continuous)
Ginzberg's theory

35. The third component of the ASTD HPI model
In statistics - it means probably true
Polling questions
Cause Analysis
Likert scale

36. Explicit knowledge
Knowledge that has been documented - includes books - manuals - training courses - job aids - software rules - databases - etc.
Asynchronous
External/organizational scans - identify business needs - identify change initiatives - collect data - analyze data - report on the data - design the change initiative
Numbers or variables used to rank order a system

37. Level 1 evaluation
A variable that can have one of two possible values.
Behavorism
In statistics - it means probably true
Reaction

38. The three tasks of business analysis
Identify business goals - clarify those goals - determine specificity and measurability of the goals.
Performance audit
A variable whose quantification can be broken down into very small units - often called analog (opposed to discrete)
Charts - graphs

39. the meaning of significant - in a statistical context
In statistics - it means probably true
Rapid instructional design (RID)
Andragogy - time pressures - goal orientation - previous knowledge and experience - relevent content - levels of motivation - and different learning styles
Ishikawa - fishbone

40. The analysis that serves as a reality check to identify a project's limiting factors
Change Management
Misplacing ownership - misaligning incentives - saving recognition - playing favorites - misspeaking praise
Cross-functional - cross-country/international
Constraints analysis

41. The e-Learning techniques allows learners to personally assess what can be learned - the value of the content - and the difficulty of the content
Agreeing with the client when another response would be better - being judgmental or too rigid - progressing at the wrong pace (too fast/too slow) for the client
Navigation
Subject-matter expert
In statistics - it means probably true

42. The method used to identify all duties - responsibilities - and tasks that make up a single job function or role
Job analysis
Rote skills
Misplacing ownership - misaligning incentives - saving recognition - playing favorites - misspeaking praise
Polling questions

43. Training that related to actual job circumstances
Job aids - and EPSS
Hypothetical
Functional context
Electronic performance support system (EPSS)

44. The four parts of the International Federation's (ICF) ethical standards
Relevance - inquiry - freedom - connectedness - reception - empowerment - play
Philosophy of coaching - definition of coaching - standards of ethical coaching conduct - pledge of coaching ethics
Create a vision - communicate the plan - connect the people - congratulate success
A variable in whole number or distinct units (opposed to continuous)

45. Three pitfalls of coaching
Information that combined with understanding enables understanding
Job aids - and EPSS
Inputs - outputs - process controls - and resources.
Agreeing with the client when another response would be better - being judgmental or too rigid - progressing at the wrong pace (too fast/too slow) for the client

46. Closed questions
Questions that check for understanding or test for consensus
Asynchronous
Chaos is simple systems generating complicated behavior. Complexity is complicated systems generating simple behavior.
Return-on-investment ( (Benefits - Costs) / Costs) * 100

47. The analysis that identifies forces that maintain the status quo - and the approaches to allow change

48. The method used to identify the efficiency and effectiveness of employees
Dictatorship - anarchy - democracy
Hypothetical
Performance audit
Indicate whether response was correct - explain an incorrect response or clarify a correct response - give instructions on how to proceed

49. Describe a message board
Economic - social - political and legislative - workforce - technological - and competitive.
Websites where users post questions - thoughts and observations - and can reply to other users postings of the same
Facilitators establish the initial mood or climate of the class experience - and clarify the purpose of individuals as well as the general purposes of the group
Performance audit

50. Types of Level 2 instruments
Written tests - oral Q&A - performance tests - role plays
Driving forces - restraining forces - current state - desired state
Robert Mager
Measures looking at opinions - behaviors - and attributes