Certified Professional In Learning And Performance Cplp

Instructions:

• Answer 50 questions in 15 minutes.
• If you are not ready to take this test, you can study here.
• Match each statement with the correct term.
• Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Four stages of transition through M&As
Philosophy of coaching - definition of coaching - standards of ethical coaching conduct - pledge of coaching ethics
Charts - graphs
Disengagement - disidentification - disorientation - and disenchantment.
The whole is more than the sum of the parts - patterns are everywhere in the system - cause and effect is never simple - history does and does not repeat itself - change come from chaos - the future can and cannot be predicted


2. List David Kolk's four learning styles
External/organizational scans - identify business needs - identify change initiatives - collect data - analyze data - report on the data - design the change initiative
Convergers - divergers - assimilators - and accommodators
Perform a front-end analysis
Breakeven ( ( Program Costs / Investment ) / ( Benefits / Cash Inflow) )


3. Four stages of accelerated learning

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4. The type of results produced by quantative methods
Measures looking at opinions - behaviors - and attributes
Ideas - processes - procedures - methods of operation - concepts - principles - and discoveries
Conduct a SWOT - establish strategic goals - develop strategies to achieve the strategic goals
Hard data


5. Sequencing and structure are closely related. What refers to the relationship among skills and topics
Competing - accommodating - avoiding - collaborating - and compromising.
Learning Content Management System. Software that packages courses and learning materials for print - CD-ROM - and electronic publication.
Structure
Rehersal


6. A computer application that is linked directly to another application to train or guide workers through a task
Monetary impact/ROI
Relevance - inquiry - freedom - connectedness - reception - empowerment - play
Electronic performance support system (EPSS)
Results


7. The six founding principles of systems thinking
No right or final answers - cause and effect not related to space and time - all solutions require careful consideration - behavior gets worse before it gets better - all systems have limits - foresight benefits the organization
Low frequency - high complexity - high consequence of error - high probability of change in the future
Request for proposal. A communication from an organization to potential vendors that defines the organizations needs and how to respond to those needs.
L = P + Q + R. Learning - Programmed instruction - Questioning - Reflection


8. Things feedback to a learner that answered a question should do
Learning organizations - systems thinking
Indicate whether response was correct - explain an incorrect response or clarify a correct response - give instructions on how to proceed
Passive - active - empathetic - listening for knowledge - listening for clarification
Data from archival records - existing records - report - and data


9. The elements of the 4-D cycle
When the cause of the problem is a lack of knowledge or skills
Discovery - Dream - Design - and Destiny
Driving forces - restraining forces - current state - desired state
No area is overlooked - forces to be used are known - there is time to develop other strategies if the analysis reveals the need


10. The tool instructors can leverage from WBT to immediately determine a group's understanding of the material
Polling questions
Establish scope - create plan - implement plan - monitor/evaluate/revise plan
In statistics - it means probably true
Numbers or variables used to classify a system


11. Four tools and techniques related to six sigma
Eager to succeed - open to support - interested in different tactics/methods and trying those out - learning oriented
Business needs - performance needs - learning needs - and learner needs
DMAIC methodology - IPO model - flowcharting - evaluation models
Chaos is simple systems generating complicated behavior. Complexity is complicated systems generating simple behavior.


12. Sampling

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13. Community of practice
Results
A group of people who share a common interest - and are willing to share the experiences of their common interest.
Structure and processes - resources - information - knowledge and skills - motives - and wellness.
Social contexting - contexting - authority - and concept of time


14. The four quadrants in W.E. (Ned) Herrmann's learning brain model
Problem - action learning group - emphasis on careful questioning and listening - resolution to take action - commitment to learning - group facilitator/learning coach
Upper-left cerebral - lower-left limbic - upper-right cerebral - and lower-right limbic
Hard data
Bloom's Taxonomy


15. The tasks involved in the evaluation phase of strategic development
Current organization climate - available resources
Focused on fundamental shifts in how people view themselves - and intentional alterations of beliefs and values about the world and themselves
Review strategies - measure performance - take correction action
The process that enables organizations to create short reference materials with relevant information by reducing information into codified - categorized - and reusable content.


16. Mentoring
Long-term process for performance improvement based on 1-on-1 interactions where mentee retains the responsibility for improvement
A description or design specification for how information should be treated and organized.
Written tests - oral Q&A - performance tests - role plays
Upper-left cerebral - lower-left limbic - upper-right cerebral - and lower-right limbic


17. Double-loop learning
Self-study guides - job aids - instructor-led materials - technology-delivered training deliverables - assessments
Focused on fundamental changes to thinking patterns and behaviors
Benefit-to-cost ratio (Total Benefit / Total Program Cost)
Weak manager judgments or experience levels - identified talent shortages - organization culture suports structured programs


18. Examples of courseware
Review of objective and key points - review participant benefits - call participants to action - ask participants if they have any questions.
Psychomotor skills
Self-study guides - job aids - instructor-led materials - technology-delivered training deliverables - assessments
Reliability


19. The method where instruction is provided in a self-directed format that is available at all times - even with a facilitator is not online
Maslow's hierarchy - McGregor's Theory X and Y of management
Asynchronous
Ginzberg's theory
Program Evaluation Review Technique. A diagramming technique that enables project managers to estimate a range of task durations by estimating optomistic - pessimistic - and likely durations for each task.


20. Two guiding principles of displaying quantative data in charts and graphs
Socratic questioning
Structure
Scaling and integrity
Computer-based training. Any learning event that uses computers as the primary distributions method.


21. Sequencing and structure are closely related. What is the order in which skills and information are taught
Information - feedback
Form - storm - norm - perform - and adjourn.
Brainstorming - case studies - and role plays
Sequence


22. The guidelines Carl Rogers describes as critical elements to remember in adult learning situations
Managerial/administrative - supervisory - functional
Data - Information - Knowledge
Learning Content Management System. Software that packages courses and learning materials for print - CD-ROM - and electronic publication.
Facilitators establish the initial mood or climate of the class experience - and clarify the purpose of individuals as well as the general purposes of the group


23. The model (a pyramid) from bottom to top is: physiology - safety - belongingness - esteem - and self-actualization

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24. The four Cs of change
Speed - quantity - quality/accuracy - thoroughness - timeliness
Two-aix matrixes - flowcharts - dichotomy - graphic models
Create a vision - communicate the plan - connect the people - congratulate success
Learning


25. Four characteristics of highly motivated clients
Eager to succeed - open to support - interested in different tactics/methods and trying those out - learning oriented
Misplacing ownership - misaligning incentives - saving recognition - playing favorites - misspeaking praise
Robert Mager
Theatre style


26. CBT
Written tests - oral Q&A - performance tests - role plays
Establish scope - create plan - implement plan - monitor/evaluate/revise plan
Bloom's Taxonomy
Computer-based training. Any learning event that uses computers as the primary distributions method.


27. The three levels of problems in systems thinking
The explicit and systematic management of intellectual capital and organizational knowledge for the purpose of improving organizations and the people in the organizations; as well as - associated processes like creating - gathering - organizing - ret
Structures - patterns - events
Two-aix matrixes - flowcharts - dichotomy - graphic models
Failure to partner - failure to consider culture - failure to manage change - and failure to adapt to the client.


28. Knowledge
Information that combined with understanding enables understanding
The outcome that depends on the independent variable and covariates
Technical competence - people skills - conceptual skills - results - taste - judgment - character
Results


29. The fifth component of the ASTD HPI model
Solution Implementation
Performance audit
Review strategies - measure performance - take correction action
Maslow's hierarchy


30. What is the primary reason for 360-degree feedback
DMAIC methodology - IPO model - flowcharting - evaluation models
To aid in career planning
Documentation audit - information system survey - identification of external information sources
The mid-point of the distribution - 50% of the values are above/below this value


31. Level 4 evaluation
Benefit-to-cost ratio (Total Benefit / Total Program Cost)
Indicate whether response was correct - explain an incorrect response or clarify a correct response - give instructions on how to proceed
Self-study guides - job aids - instructor-led materials - technology-delivered training deliverables - assessments
Behavior


32. The seven steps in Krumboltz's DECIDES model
problem - establish action plan - clarify values - identify alternatives - discover probable outcomes - eliminate alternatives systematically - start action
Groupthink
Skill variety - task identity - task significance - autonomy - feedback
Eager to succeed - open to support - interested in different tactics/methods and trying those out - learning oriented


33. The type of learning that E-Learning is outstanding for teaching because it has infinite patience
Discovery - Dream - Design - and Destiny
Visual - Auditory - and Kinestethic
Rote skills
Job aids - and EPSS


34. Software that automates the administration of training
Identify performance gaps - gains commitment to learning - constructs practice to close gaps - drives application and reflection to improve competence
Learning Management System (LMS)
Awareness - modeling - targeted interventions - desensitization - training
Change Management


35. The three major tasks of analyzing data
Review strategies - measure performance - take correction action
Split-half
A visual tools used to systematically describe actions/behaviors in a sequential flow - including all the steps and tasks for that process flow.
Sorting - tabulating - and comparing raw to summarized data


36. Four basic components of a process
Knowledge that has been documented - includes books - manuals - training courses - job aids - software rules - databases - etc.
Inputs - outputs - process controls - and resources.
Upper-left cerebral - lower-left limbic - upper-right cerebral - and lower-right limbic
Validity


37. Three basic management styles
A group of people who share a common interest - and are willing to share the experiences of their common interest.
Culture - vision - strategy - and structure
Indicate whether response was correct - explain an incorrect response or clarify a correct response - give instructions on how to proceed
Dictatorship - anarchy - democracy


38. The purpose of strategic planning

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39. The five stages of D. E. Super's developmental framework
A description or design specification for how information should be treated and organized.
Growth - exploratory - establishment - maintenance - decline
Skill variety - task identity - task significance - autonomy - feedback
External/organizational scans - identify business needs - identify change initiatives - collect data - analyze data - report on the data - design the change initiative


40. The creator of the theory of three types of learning - knowledge - skills - and attitudes
Harless' front-end analysis model
Upper-left cerebral - lower-left limbic - upper-right cerebral - and lower-right limbic
Benjamin Bloom
Diagnose the problem - generate alternative actions/behaviors - identify consequences for those actions/behaviors


41. Explicit knowledge
Theatre style
An unknown or uncontrolled variable that produces an effect
Weak manager judgments or experience levels - identified talent shortages - organization culture suports structured programs
Knowledge that has been documented - includes books - manuals - training courses - job aids - software rules - databases - etc.


42. Tacit knowledge

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43. The facilitation tool that can create just enough tension to get people thinking
Learning style
Silence
Observe body language
A visual tools used to systematically describe actions/behaviors in a sequential flow - including all the steps and tasks for that process flow.


44. The HPI tool used to collect current performance - learner analysis - and business needs
Interviews
Websites where users post questions - thoughts and observations - and can reply to other users postings of the same
Technology - new products - shareholders - financial conditions - system challenges - process challenges - policies
Mentoring is longer term - and mentors do not have responsibility for participants improvement.


45. The type of question - often starting with 'what if ...' - that is used to get learners to thinking freely
External and environmental influences
Suggestopedia
Solution Implementation
Hypothetical


46. List seven things that cannot be copyrighted
Subject-matter expert
Ideas - processes - procedures - methods of operation - concepts - principles - and discoveries
Conduct a SWOT - establish strategic goals - develop strategies to achieve the strategic goals
Change Management


47. Confounding
An unknown or uncontrolled variable that produces an effect
Personal space
A variable the influences the dependent variable
Form - storm - norm - perform - and adjourn.


48. The second component of the ASTD HPI model
In statistics - it means probably true
Self-study guides - job aids - instructor-led materials - technology-delivered training deliverables - assessments
Social contexting - contexting - authority - and concept of time
Performance Analysis


49. When a WLP professional is preparing instructional objectives - an evaluation plan - and a sequence of content - which step in the ADDIE model is being performed
Purpose and character of use (commercial or nonprofit educational use) - nature of the copyrighted work - amount of the work used in relationship to the whole of the work - effect on the market potential for or value of the copyrighted work
The selection of measurement points which can have a large impact on the research's ability to be generalized
Design
HPI uses a results-based - systematic approach - HPI focuses on accomplishments before behavior - Organizations are systems.


50. The four dimensions of personality per the Myers-Briggs Type Indicator
Engage learner's attention - present materials as input to brain - practice with ideas and skills - review to create new connections and applications
Formulation - Development - Implementation - Evaluation
Extroversion/Introversion - Sensing/Intuition - Thinking/Feeling - Judgment/Perception
Rich data - comparable data across interviews with proper construction of interview protocol - and adds depth to quantative methods