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Certified Professional In Learning And Performance Cplp

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Sequencing and structure are closely related. What is the order in which skills and information are taught
The multiple dependent variables in a study with multiple independent variables
Focused on fundamental shifts in how people view themselves - and intentional alterations of beliefs and values about the world and themselves
Sequence
Learning Management System. Software that automates administration - tracking - and reporting of learning events (ILT and online).

2. Types of Level 3 instruments
Engage learner's attention - present materials as input to brain - practice with ideas and skills - review to create new connections and applications
Focused on fundamental changes to thinking patterns and behaviors
Action plans - interviews - questionnaires - focus groups - performance contracts
Managerial/administrative - supervisory - functional

3. The final behavioral outcomes of a specific instructional event
Terminal objectives
Phone - VoIP - online meetings - email - specialized software
An effective - structured way that captures people's learning from an experience.
Suggestopedia

4. The linear scale use to rate statements and attitudes
Pareto analysis
Semantic differential
The whole is more than the sum of the parts - patterns are everywhere in the system - cause and effect is never simple - history does and does not repeat itself - change come from chaos - the future can and cannot be predicted
Likert scale

5. The instructional design model is based on the assumptions that design happens in a context of project management that establishes roles - tasks - timelines - budgets - checkpoints - and supervisory procedures
Feedback
Seels and Glasgow instructional systems design model
Purpose and character of use (commercial or nonprofit educational use) - nature of the copyrighted work - amount of the work used in relationship to the whole of the work - effect on the market potential for or value of the copyrighted work
Groupthink

6. The two mechanisms the chaos and complexity theory focus on
Socratic questioning
Multiple intelligences theory
Information - feedback
Robert Mager

7. Two characteristics of distance learning
Separation of place - time - or both among learners - instructors - and learning resources; Interactions are conducted through one or mode media.
Disengagement - disidentification - disorientation - and disenchantment.
Misplacing ownership - misaligning incentives - saving recognition - playing favorites - misspeaking praise
Ideas - processes - procedures - methods of operation - concepts - principles - and discoveries

8. The criteria for determining if a project is appropriate for action learning
Learning style
Reality - feasibility - authority - and learning opportunities
A collection of code containing instructions for a computer to perform a specific action
Seels and Glasgow instructional systems design model

9. Describe a message board
Charts - graphs
Central tendency
Websites where users post questions - thoughts and observations - and can reply to other users postings of the same
Lack of knowledge or skills - lack of physical resources - process problems - lack of information - lack of leadership - lack of information on consequences - lack of motivation - inadequate feedback - inadequate incentives - performer's lack of capa

10. Confidence interval
Relevance - inquiry - freedom - connectedness - reception - empowerment - play
Facilitation is used to involve participants - and to help them learn from one another.
Mentoring is longer term - and mentors do not have responsibility for participants improvement.
The expected range of a measurement

11. The theory that describes a person starting at age 18 - moving from career exploration to a series of events including educational specialization that leads to a career path and a final career commitment

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12. An assessment done during formation
Maslow's hierarchy
Room size or number of participants is too large - when trainer wants to be more formal - when trainer has illegible handwriting - when the trainer presents the same program regularly.
Determining needs - defining scope and budget - creating and sending the RFP - evaluating proposals and selecting vendors - notifying the vendor and negotiating the contract - implementing the project - monitoring the project - completing and evaluat
Formative evaluation

13. Five approaches to facilitate inclusion
Management - performance
Cause Analysis
Awareness - modeling - targeted interventions - desensitization - training
Communication - client motivation - self-management - technical skills

14. The philosophy of teaching focusing on the instructor rather than the participant - and is generally used to in reference to teaching children
Self-study guides - job aids - instructor-led materials - technology-delivered training deliverables - assessments
A variable in whole number or distinct units (opposed to continuous)
Matching current - usually high-potential employees - with future roles within the company to systematic prepare them for a future role
Pedagogy

15. The type of learning that E-Learning is outstanding for teaching because it has infinite patience
Rote skills
The expected range of a measurement
Documentation audit - information system survey - identification of external information sources
External and environmental influences

16. The technique that allows a WLP professional to present material in a professional manner - and keep a class focused on the correct topic
Capture attention - help message to be remembered - establish rapport - build credibility - and build team unity.
Focused on fundamental shifts in how people view themselves - and intentional alterations of beliefs and values about the world and themselves
A variable whose quantification can be broken down into very small units - often called analog (opposed to discrete)
Preparation

17. The four Cs of change
Create a vision - communicate the plan - connect the people - congratulate success
A measure of the variability of scores from the mean
Terminal objectives
Learning style

18. The technique trainers should use when a presentation is formal and should present a professional image
Seels and Glasgow instructional systems design model
Raw and non-contextual - and can exist in forms usable or not
Slides
Myer-Briggs Type Indicator (MBTI) - DiSC personality profile

19. The ability of the same measurement to produce consistent results over time
Form - storm - norm - perform - and adjourn.
Icebreakers do not have to relate to the session materials. Opening exercise introduces the session materials being taught.
Reliability
Organization - process - and job/performer.

20. Knowledge Mapping
The process that connects information - education - expertise - and practical application of people in an organization for the purposes of sharing and access.
Reality - feasibility - authority - and learning opportunities
Managerial/administrative - supervisory - functional
Structures - patterns - events

21. The five principles of andragogy
Learner self-concept - Learner prior experience - Readiness to learn - Orientation to learning - and Motivation to learn
Weak manager judgments or experience levels - identified talent shortages - organization culture suports structured programs
Presentation software
Meta-evaluation

22. The steps in the outsourcing process
Structure
Audience - Behavior - Condition - and Degree
Determining needs - defining scope and budget - creating and sending the RFP - evaluating proposals and selecting vendors - notifying the vendor and negotiating the contract - implementing the project - monitoring the project - completing and evaluat
Control groups - management estimates - extant data - external studies

23. Four variables that effect how members of a culture think and express themselves
Asynchronous
Managerial/administrative - supervisory - functional
Social contexting - contexting - authority - and concept of time
Formative evaluation

24. Information Architecture
Learning Management System. Software that automates administration - tracking - and reporting of learning events (ILT and online).
Solution Selection
A description or design specification for how information should be treated and organized.
Multiple intelligences theory

25. Data
Myer-Briggs Type Indicator (MBTI) - DiSC personality profile
A collection of code containing instructions for a computer to perform a specific action
Raw and non-contextual - and can exist in forms usable or not
Focused on learning and using new necessary skills through incremental change

26. Examples of internal factors that influence an organization
Technology - new products - shareholders - financial conditions - system challenges - process challenges - policies
Rich data - comparable data across interviews with proper construction of interview protocol - and adds depth to quantative methods
Solution Implementation
Facilitation is used to involve participants - and to help them learn from one another.

27. Who is credited with the idea that learning objectives should contain a condition statement - a performance statement - and a criterion statement
Information that combined with understanding enables understanding
Learning technologies
Knowledge - skills - desire - environment - and opportunity
Robert Mager

28. Five conflict responses
An unknown or uncontrolled variable that produces an effect
Simulations
Bloom's taxonomy - six sigma - Kepner-Tregoe
Competing - accommodating - avoiding - collaborating - and compromising.

29. The collection of strategies for quickly producing instructional packages
Electronic Performance Support System. Software that provides just-in-time help - guidance - coaching - or assistance to improve job performance.
Enabling objectives
Agreeing with the client when another response would be better - being judgmental or too rigid - progressing at the wrong pace (too fast/too slow) for the client
Rapid instructional design (RID)

30. Four personal social styles per Harvey Robbins
The whole is more than the sum of the parts - patterns are everywhere in the system - cause and effect is never simple - history does and does not repeat itself - change come from chaos - the future can and cannot be predicted
Questions that check for understanding or test for consensus
Analytical - amiable - drivers - expressive
Misplacing ownership - misaligning incentives - saving recognition - playing favorites - misspeaking praise

31. The four areas measured during a training needs assessment
Dictatorship - anarchy - democracy
Structures - patterns - events
Business needs - performance needs - learning needs - and learner needs
Audience - behavior - condition - and degree

32. The five criteria to measure performance after coaching
Ginzberg's theory
Facilitators establish the initial mood or climate of the class experience - and clarify the purpose of individuals as well as the general purposes of the group
Create new hire training - develop behavior-based interview questions - write performance objectives - prepare employees for career progression
Speed - quantity - quality/accuracy - thoroughness - timeliness

33. Quantitative
Behavorism
A variable that can have one of two possible values.
Measures of quantity or numbers
Review of objective and key points - review participant benefits - call participants to action - ask participants if they have any questions.

34. The mode of training for which classroom training is most effective
Raw and non-contextual - and can exist in forms usable or not
Psychomotor skills
L = P + Q + R. Learning - Programmed instruction - Questioning - Reflection
Icebreakers do not have to relate to the session materials. Opening exercise introduces the session materials being taught.

35. Three examples of active training techniques
Brainstorming - case studies - and role plays
Cause Analysis
Create a vision - communicate the plan - connect the people - congratulate success
Slides

36. Level 3 evaluation
Do not discriminate in any aspect of employment based on disabilities - with reasonable accommodations such as interpreters - reading aids - instructional material modifications - etc.
Problem - action learning group - emphasis on careful questioning and listening - resolution to take action - commitment to learning - group facilitator/learning coach
Results
The outcome that depends on the independent variable and covariates

37. List seven things that cannot be copyrighted
Communication - client motivation - self-management - technical skills
Ideas - processes - procedures - methods of operation - concepts - principles - and discoveries
Learning
A variable the influences the dependent variable

38. The second component of the ASTD HPI model
Navigation
External and environmental influences
Pareto analysis
Performance Analysis

39. The learning theory that attempts to involve the left and right hemispheres of the brain to make learning more natural
- measure - analyze - improve - control
Split-half
Learner characteristics like age - educational background - cultural background - learner expectations - and learn motivation to attend
Accelerated Learning

40. Four common mistakes HPI professionals make in selecting - designing - and implementing interventions
The world is created in conversation
Self-study guides - job aids - instructor-led materials - technology-delivered training deliverables - assessments
Establish scope - create plan - implement plan - monitor/evaluate/revise plan
Failure to partner - failure to consider culture - failure to manage change - and failure to adapt to the client.

41. The two management practices similar to complexity theory
Self-study guides - job aids - instructor-led materials - technology-delivered training deliverables - assessments
Email - whiteboard - bulletin boards - chat rooms - online presentation tools - WIKIs - Blogs - forums - social sites
A description or design specification for how information should be treated and organized.
Learning organizations - systems thinking

42. ROI
Conduct a SWOT - establish strategic goals - develop strategies to achieve the strategic goals
The minimum time schedule for completing all the tasks in a project with several overlapping or dependent tasks.
An HTML tag identifying the context of the contents on a website or knowledge base.
Return-on-investment ( (Benefits - Costs) / Costs) * 100

43. Four things a coach does
Determining needs - defining scope and budget - creating and sending the RFP - evaluating proposals and selecting vendors - notifying the vendor and negotiating the contract - implementing the project - monitoring the project - completing and evaluat
Technical competence - people skills - conceptual skills - results - taste - judgment - character
Identify performance gaps - gains commitment to learning - constructs practice to close gaps - drives application and reflection to improve competence
Formulation - Development - Implementation - Evaluation

44. The method used to identify the efficiency and effectiveness of employees
Performance audit
Cognitive
Current organization climate - available resources
Eager to succeed - open to support - interested in different tactics/methods and trying those out - learning oriented

45. The two primary tools for the visual display of quantitative data
Create safe haven for learning - create a comfortable environment - encourage participation - facilitate more than lecture.
Weak manager judgments or experience levels - identified talent shortages - organization culture suports structured programs
Charts - graphs
Knowledge - skills

46. Things a forcefield analysis ensures
No area is overlooked - forces to be used are known - there is time to develop other strategies if the analysis reveals the need
Suggestopedia
Ideas - processes - procedures - methods of operation - concepts - principles - and discoveries
Technical competence - people skills - conceptual skills - results - taste - judgment - character

47. Contrast mentoring to coaching
Learner-centered - content-centered
Mentoring is longer term - and mentors do not have responsibility for participants improvement.
Cost-effectiveness - accessibility and application - learner access - and self-direction
Capture attention - help message to be remembered - establish rapport - build credibility - and build team unity.

48. Two types of job rotations
An unknown or uncontrolled variable that produces an effect
Visual - Auditory - and Kinestethic
Cross-functional - cross-country/international
Learning technologies

49. Discrete
Audience - behavior - condition - and degree
An effective - structured way that captures people's learning from an experience.
A variable in whole number or distinct units (opposed to continuous)
Learning Content Management System. Software that packages courses and learning materials for print - CD-ROM - and electronic publication.

50. Systems thinking
Thinking about the whole organization - rather than individuals - and looking primarily at processes
Current organization climate - available resources
Breakeven ( ( Program Costs / Investment ) / ( Benefits / Cash Inflow) )
Reliability