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Certified Professional In Learning And Performance Cplp

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. The four quadrants in W.E. (Ned) Herrmann's learning brain model
Upper-left cerebral - lower-left limbic - upper-right cerebral - and lower-right limbic
Understandable - accurate - functional
Results
Benjamin Bloom

2. The tasks involved in the implementation phase of strategic development
Icebreakers do not have to relate to the session materials. Opening exercise introduces the session materials being taught.
Time and resource intensive - undue influence of vocal member(s) - difficult to facilitate with a single facilitator to encourage participation and take notes
Upper-left cerebral - lower-left limbic - upper-right cerebral - and lower-right limbic
Establish short-term objectives - create an action plan to achieve short-term objectives - allocate resources to the objectives - motivate employees to reach the objectives

3. Community of practice
A group of people who share a common interest - and are willing to share the experiences of their common interest.
An effective - structured way that captures people's learning from an experience.
The extent to which an instrument represents the program's content
Economic - social - political and legislative - workforce - technological - and competitive.

4. Exercises that include a form of real-life situation that allows participants to practice is called
An HTML tag identifying the context of the contents on a website or knowledge base.
An effective - structured way that captures people's learning from an experience.
Simulations
Benefit-to-cost ratio (Total Benefit / Total Program Cost)

5. The method by which a trainer recognize signs of boredom - disinterest - or lack of understanding
Observe body language
Conduct a SWOT - establish strategic goals - develop strategies to achieve the strategic goals
To aid in career planning
Information - resources - incentives/consequences - knowledge and skills - capacity - and motivation.

6. The six factors an instructional designer must consider before choosing techniques and training materials
Multiple intelligences theory
Determining needs - defining scope and budget - creating and sending the RFP - evaluating proposals and selecting vendors - notifying the vendor and negotiating the contract - implementing the project - monitoring the project - completing and evaluat
Bloom's Taxonomy
Cost or budget - lesson content - learner background and expectations - time available - and facilities/equipment/materials

7. The seating arrangement is the least conducive to stimulating group discussion
Speed - quantity - quality/accuracy - thoroughness - timeliness
Extroversion/Introversion - Sensing/Intuition - Thinking/Feeling - Judgment/Perception
Theatre style
Create safe haven for learning - create a comfortable environment - encourage participation - facilitate more than lecture.

8. Four elements of an effective oral presentation
Opener - bridge - main body - and close
Self-study guides - job aids - instructor-led materials - technology-delivered training deliverables - assessments
Suggestopedia
Learner-centered - content-centered

9. The framework developed by Patricia Cross to describe some differences between adult and child learners
Icebreakers do not have to relate to the session materials. Opening exercise introduces the session materials being taught.
Hypothetical
The expected range of a measurement
Characteristics of adults as learners (CAL) conceptual framework

10. Critical Path
Performance Analysis
The expected range of a measurement
Bloom's Taxonomy
The minimum time schedule for completing all the tasks in a project with several overlapping or dependent tasks.

11. What is the best thing to do first when a client wants a designer to develop a training to improve declining business process
Audience - behavior - condition - and degree
Cause Analysis
Perform a front-end analysis
Ginzberg's theory

12. The tasks involved in the development phase of strategic development
Conduct a SWOT - establish strategic goals - develop strategies to achieve the strategic goals
Dictatorship - anarchy - democracy
Determining needs - defining scope and budget - creating and sending the RFP - evaluating proposals and selecting vendors - notifying the vendor and negotiating the contract - implementing the project - monitoring the project - completing and evaluat
Learner-centered - content-centered

13. The technique that should account for 50% of the preparation for a presentation
Rehersal
Culture - vision - strategy - and structure
Long-term process for performance improvement based on 1-on-1 interactions where mentee retains the responsibility for improvement
Simulations

14. The three building blocks of knowledge management
Control groups - management estimates - extant data - external studies
Validity
Data - Information - Knowledge
Entertainment - interaction - control - usability - and customization

15. The type of learning that E-Learning is outstanding for teaching because it has infinite patience
Likert scale
Rote skills
An effective - structured way that captures people's learning from an experience.
Websites where users post questions - thoughts and observations - and can reply to other users postings of the same

16. The theory that matches individual needs to instructional experiences
Establish scope - create plan - implement plan - monitor/evaluate/revise plan
Computer-based training. Any learning event that uses computers as the primary distributions method.
Opportunity-centered
Reality - feasibility - authority - and learning opportunities

17. The five criteria to measure performance after coaching
Balanced scorecard
Speed - quantity - quality/accuracy - thoroughness - timeliness
Facilitation is used to involve participants - and to help them learn from one another.
Cognitivism

18. The term for the relationship of people's positions in space
Business needs - performance needs - learning needs - and learner needs
Capture attention - reveal trainer's style - raise participant's comfort level - introduce the topic of the presentation.
Dictatorship - anarchy - democracy
Proxemics

19. Four common mistakes HPI professionals make in selecting - designing - and implementing interventions
Harless' front-end analysis model
Failure to partner - failure to consider culture - failure to manage change - and failure to adapt to the client.
Productivity Environmental Preference Survey (PEPS) - Canfield Learning Style Inventory - and Learning Style Questionnaire
To aid in career planning

20. The learning domain that focuses on the skills and knowledge relating to an activity such as changing a car's oil
External and environmental influences
Numbers or variables used to rank order a system
Balanced scorecard
Cognitive

21. The four Cs of change
The selection of measurement points which can have a large impact on the research's ability to be generalized
Create a vision - communicate the plan - connect the people - congratulate success
HPI uses a results-based - systematic approach - HPI focuses on accomplishments before behavior - Organizations are systems.
Learning Management System. Software that automates administration - tracking - and reporting of learning events (ILT and online).

22. List six categories of HPI solutions
Low frequency - high complexity - high consequence of error - high probability of change in the future
Structure and processes - resources - information - knowledge and skills - motives - and wellness.
A collection of code containing instructions for a computer to perform a specific action
Business Analysis

23. The method used to identify the efficiency and effectiveness of employees
Raw and non-contextual - and can exist in forms usable or not
Performance audit
Opportunity-centered
Lack of knowledge or skills - lack of physical resources - process problems - lack of information - lack of leadership - lack of information on consequences - lack of motivation - inadequate feedback - inadequate incentives - performer's lack of capa

24. The third component of the ASTD HPI model
Cause Analysis
Harless' front-end analysis model
Organization - process - and job/performer.
Formulation - Development - Implementation - Evaluation

25. Mode
The most frequently occurring value
Learning organizations - systems thinking
Facilitators establish the initial mood or climate of the class experience - and clarify the purpose of individuals as well as the general purposes of the group
Email - whiteboard - bulletin boards - chat rooms - online presentation tools - WIKIs - Blogs - forums - social sites

26. Two types of coaching situations that primarily differ on the degree of confidentiality and sensitivity
External coaching - internal coaching
Indicate whether response was correct - explain an incorrect response or clarify a correct response - give instructions on how to proceed
Learning organizations - systems thinking
High cost - scheduling difficulties - and temporary (unless learners have opportunity to practice)

27. The system that uses knowledge - skills - and attitudes (KSAs) to describe three types of learning

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28. Change management
Subject-matter expert
Knowledge - skills - desire - environment - and opportunity
Change is a process not an event. Change management is the process of directing change at each level of an organization.
Groupthink

29. Steps of managing a change project
Ideas - processes - procedures - methods of operation - concepts - principles - and discoveries
Mentoring is longer term - and mentors do not have responsibility for participants improvement.
No area is overlooked - forces to be used are known - there is time to develop other strategies if the analysis reveals the need
Initiating - planning - executing - controlling - closing

30. The components of the action learning formula
L = P + Q + R. Learning - Programmed instruction - Questioning - Reflection
A group of people who share a common interest - and are willing to share the experiences of their common interest.
Information - feedback
Business needs - performance needs - learning needs - and learner needs

31. learning object
Phone - VoIP - online meetings - email - specialized software
Personal space
Gain understanding or learning objectives - learn the materials - practice the delivery - prepare questions to stimulate learning.
Self-contained chunk of instructional material

32. Steps in Pfeiffer and Jones' experiential learning cycle
Formulation - Development - Implementation - Evaluation
The sum of the numbers divided by the total number of values
Simulations
Experiencing - publishing - processing - generalizing - and applying

33. List David Kolk's four learning styles
The explicit and systematic management of intellectual capital and organizational knowledge for the purpose of improving organizations and the people in the organizations; as well as - associated processes like creating - gathering - organizing - ret
Websites where users post questions - thoughts and observations - and can reply to other users postings of the same
Knowledge - skills - desire - environment - and opportunity
Convergers - divergers - assimilators - and accommodators

34. Sampling

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35. The purposes of training evaluation

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36. The seven attributes essential for leadership per Warren Bennis
Technical competence - people skills - conceptual skills - results - taste - judgment - character
Sequence
Business Analysis
Focused on learning and using new necessary skills through incremental change

37. The seven steps in Krumboltz's DECIDES model
Program Evaluation Review Technique. A diagramming technique that enables project managers to estimate a range of task durations by estimating optomistic - pessimistic - and likely durations for each task.
External and environmental influences
Visual - Auditory - and Kinestethic
problem - establish action plan - clarify values - identify alternatives - discover probable outcomes - eliminate alternatives systematically - start action

38. Describe noise - in communication theory
Cost or budget - lesson content - learner background and expectations - time available - and facilities/equipment/materials
Focused on learning and using new necessary skills through incremental change
Something that disrupts the flow of information between source and receiver
Diagnose the problem - generate alternative actions/behaviors - identify consequences for those actions/behaviors

39. Quantitative
Engage learner's attention - present materials as input to brain - practice with ideas and skills - review to create new connections and applications
Chat rooms are essentially synchronous (real-time) message boards.
Knowledge that has been documented - includes books - manuals - training courses - job aids - software rules - databases - etc.
Measures of quantity or numbers

40. Tacit knowledge

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41. Four stages of transition through M&As
In statistics - it means probably true
Disengagement - disidentification - disorientation - and disenchantment.
Maslow's hierarchy
Websites where users post questions - thoughts and observations - and can reply to other users postings of the same

42. The six founding principles of systems thinking
Howard Gardner
Numbers or variables used to classify a system
No right or final answers - cause and effect not related to space and time - all solutions require careful consideration - behavior gets worse before it gets better - all systems have limits - foresight benefits the organization
Learner-centered - content-centered

43. The criteria for determining if a project is appropriate for action learning
Written tests - oral Q&A - performance tests - role plays
Reality - feasibility - authority - and learning opportunities
Job aids - and EPSS
Return-on-investment ( (Benefits - Costs) / Costs) * 100

44. The characteristics of a complex system
Interviews
Form - storm - norm - perform - and adjourn.
The whole is more than the sum of the parts - patterns are everywhere in the system - cause and effect is never simple - history does and does not repeat itself - change come from chaos - the future can and cannot be predicted
A variable the influences the dependent variable

45. Four activites to consider when closing a presentation
Analytical - amiable - drivers - expressive
Data from archival records - existing records - report - and data
Review of objective and key points - review participant benefits - call participants to action - ask participants if they have any questions.
Current organization climate - available resources

46. Types of Level 2 instruments
Understandable - accurate - functional
External/organizational scans - identify business needs - identify change initiatives - collect data - analyze data - report on the data - design the change initiative
Facilitation is used to involve participants - and to help them learn from one another.
Written tests - oral Q&A - performance tests - role plays

47. Data
Raw and non-contextual - and can exist in forms usable or not
Identify organizational values - development mission - develop vision - develop value statements
Knowledge - skills
Information - resources - incentives/consequences - knowledge and skills - capacity - and motivation.

48. Examples of collaborative software
Simulations
Email - whiteboard - bulletin boards - chat rooms - online presentation tools - WIKIs - Blogs - forums - social sites
Initiating - planning - executing - controlling - closing
The extent to which an instrument predicts future results

49. Knowledge Mapping
Numbers or variables used to classify a system
The process that connects information - education - expertise - and practical application of people in an organization for the purposes of sharing and access.
Rote skills
Reality - feasibility - authority - and learning opportunities

50. Five stages of Tuckman's team-maturing model
The multiple dependent variables in a study with multiple independent variables
Form - storm - norm - perform - and adjourn.
Seels and Glasgow instructional systems design model
Culture - vision - strategy - and structure