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Certified Professional In Learning And Performance Cplp

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. The three foundations of action learning

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2. Knowledge Mapping
Subject-matter expert
The process that connects information - education - expertise - and practical application of people in an organization for the purposes of sharing and access.
Questionnaires - follow-up interviews - observation checklists
Opener - bridge - main body - and close

3. Types of Level 3 instruments
Action plans - interviews - questionnaires - focus groups - performance contracts
Questions that check for understanding or test for consensus
Ginzberg's theory
Problem - action learning group - emphasis on careful questioning and listening - resolution to take action - commitment to learning - group facilitator/learning coach

4. Examples of courseware
Room size or number of participants is too large - when trainer wants to be more formal - when trainer has illegible handwriting - when the trainer presents the same program regularly.
Cost or budget - lesson content - learner background and expectations - time available - and facilities/equipment/materials
Engage learner's attention - present materials as input to brain - practice with ideas and skills - review to create new connections and applications
Self-study guides - job aids - instructor-led materials - technology-delivered training deliverables - assessments

5. The e-Learning techniques allows learners to personally assess what can be learned - the value of the content - and the difficulty of the content
Navigation
Learning
Interview - survey/questionnaire - observation - focus group - work diary/work log
Groupthink

6. A computer application that is linked directly to another application to train or guide workers through a task
Behavorism
Current organization climate - available resources
Electronic performance support system (EPSS)
Objectivity - confidentiality

7. Level 5 evaluation
A group of people who share a common interest - and are willing to share the experiences of their common interest.
Learner characteristics like age - educational background - cultural background - learner expectations - and learn motivation to attend
Current organization climate - available resources
Monetary impact/ROI

8. scripting
Learning
Organization - process - and job/performer.
A collection of code containing instructions for a computer to perform a specific action
External coaching - internal coaching

9. Two theories of motivation for coaching

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10. The seven steps in Krumboltz's DECIDES model
Form - storm - norm - perform - and adjourn.
Perform a front-end analysis
problem - establish action plan - clarify values - identify alternatives - discover probable outcomes - eliminate alternatives systematically - start action
A variable whose quantification can be broken down into very small units - often called analog (opposed to discrete)

11. Three basic management styles
Separation of place - time - or both among learners - instructors - and learning resources; Interactions are conducted through one or mode media.
Performance Analysis
Growth - exploratory - establishment - maintenance - decline
Dictatorship - anarchy - democracy

12. The collection of strategies for quickly producing instructional packages
Rapid instructional design (RID)
Threat - problem - solution - habit
The process that enables organizations to create short reference materials with relevant information by reducing information into codified - categorized - and reusable content.
Initiating - planning - executing - controlling - closing

13. The type of results produced by quantative methods
Balanced scorecard
Purpose and character of use (commercial or nonprofit educational use) - nature of the copyrighted work - amount of the work used in relationship to the whole of the work - effect on the market potential for or value of the copyrighted work
Awareness - modeling - targeted interventions - desensitization - training
Hard data

14. The four dimensions of personality per the Myers-Briggs Type Indicator
Extroversion/Introversion - Sensing/Intuition - Thinking/Feeling - Judgment/Perception
Identify business goals - clarify those goals - determine specificity and measurability of the goals.
Entertainment - interaction - control - usability - and customization
Review of objective and key points - review participant benefits - call participants to action - ask participants if they have any questions.

15. The guidelines Carl Rogers describes as critical elements to remember in adult learning situations
Facilitators establish the initial mood or climate of the class experience - and clarify the purpose of individuals as well as the general purposes of the group
Phone - VoIP - online meetings - email - specialized software
Data from archival records - existing records - report - and data
Documentation audit - information system survey - identification of external information sources

16. The seven basic self-governing behaviors
Pedagogy
Honesty - fairness - lawfulness - compassion - respect - loyalty - dependability
Cognitivism
Seels and Glasgow instructional systems design model

17. The fourth component of the ASTD HPI model
Solution Selection
Structures - patterns - events
In statistics - it means probably true
Data - Information - Knowledge

18. The method used to identify all duties - responsibilities - and tasks that make up a single job function or role
Analytical - amiable - drivers - expressive
Job analysis
Formative evaluation
Visual - Auditory - and Kinestethic

19. List 10 types of root causes

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20. The purposes of training evaluation

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21. Describe how facilitation differs from training
Likert scale
Sequence
Information that combined with understanding enables understanding
Facilitation is used to involve participants - and to help them learn from one another.

22. Types of Level 5 instruments
Control groups - management estimates - extant data - external studies
A variable whose quantification can be broken down into very small units - often called analog (opposed to discrete)
Learning organizations - systems thinking
Phone - VoIP - online meetings - email - specialized software

23. The philosophy of teaching focusing on the instructor rather than the participant - and is generally used to in reference to teaching children
Facilitators establish the initial mood or climate of the class experience - and clarify the purpose of individuals as well as the general purposes of the group
Organization - process - and job/performer.
Create safe haven for learning - create a comfortable environment - encourage participation - facilitate more than lecture.
Pedagogy

24. Five stages of Tuckman's team-maturing model
Current organization climate - available resources
Design
Form - storm - norm - perform - and adjourn.
Honesty - fairness - lawfulness - compassion - respect - loyalty - dependability

25. Five approaches to facilitate inclusion
Results
Knowledge - skills - desire - environment - and opportunity
Awareness - modeling - targeted interventions - desensitization - training
Hypothetical

26. An assessment done during formation
Formative evaluation
Business Analysis
The extent to which an instrument represents the program's content
Simulations

27. Sequencing and structure are closely related. What refers to the relationship among skills and topics
Likert scale
Structure and processes - resources - information - knowledge and skills - motives - and wellness.
Cognitivism
Structure

28. The five characteristics of every job that influence employee motivation
Performance Analysis
Structure and processes - resources - information - knowledge and skills - motives - and wellness.
Observe body language
Skill variety - task identity - task significance - autonomy - feedback

29. The way a person prefers to learn new content
The whole is more than the sum of the parts - patterns are everywhere in the system - cause and effect is never simple - history does and does not repeat itself - change come from chaos - the future can and cannot be predicted
Establish scope - create plan - implement plan - monitor/evaluate/revise plan
Learning style
Two-aix matrixes - flowcharts - dichotomy - graphic models

30. The two primary tools for the visual display of quantitative data
When the cause of the problem is a lack of knowledge or skills
Cognitivism
Charts - graphs
DMAIC methodology - IPO model - flowcharting - evaluation models

31. The steps in the outsourcing process
Accelerated Learning
Determining needs - defining scope and budget - creating and sending the RFP - evaluating proposals and selecting vendors - notifying the vendor and negotiating the contract - implementing the project - monitoring the project - completing and evaluat
Conduct a SWOT - establish strategic goals - develop strategies to achieve the strategic goals
Weak manager judgments or experience levels - identified talent shortages - organization culture suports structured programs

32. Information
The multiple dependent variables in a study with multiple independent variables
Mentoring is longer term - and mentors do not have responsibility for participants improvement.
Initiating - planning - executing - controlling - closing
Data that has been given context

33. List six external factors that may affect an organization
Economic - social - political and legislative - workforce - technological - and competitive.
Speed - quantity - quality/accuracy - thoroughness - timeliness
Questions that check for understanding or test for consensus
Validity

34. Who is credited with the idea that learning objectives should contain a condition statement - a performance statement - and a criterion statement
Robert Mager
Bloom's Taxonomy
Technology - new products - shareholders - financial conditions - system challenges - process challenges - policies
A variable in whole number or distinct units (opposed to continuous)

35. Discrete
Websites where users post questions - thoughts and observations - and can reply to other users postings of the same
A description or design specification for how information should be treated and organized.
A variable in whole number or distinct units (opposed to continuous)
Robert Mager

36. The four quadrants in W.E. (Ned) Herrmann's learning brain model
Simulations
Upper-left cerebral - lower-left limbic - upper-right cerebral - and lower-right limbic
Diagnose the problem - generate alternative actions/behaviors - identify consequences for those actions/behaviors
Sorting - tabulating - and comparing raw to summarized data

37. The technique that should account for 50% of the preparation for a presentation
Create safe haven for learning - create a comfortable environment - encourage participation - facilitate more than lecture.
Semantic differential
The multiple dependent variables in a study with multiple independent variables
Rehersal

38. The two criteria for a successful training program that must be accounted for by the WLP professional
Robert Mager
An HTML tag identifying the context of the contents on a website or knowledge base.
Measures looking at opinions - behaviors - and attributes
Current organization climate - available resources

39. Mean
The sum of the numbers divided by the total number of values
Socratic questioning
Management - performance
External/organizational scans - identify business needs - identify change initiatives - collect data - analyze data - report on the data - design the change initiative

40. The characteristics of a complex system
Information - feedback
The whole is more than the sum of the parts - patterns are everywhere in the system - cause and effect is never simple - history does and does not repeat itself - change come from chaos - the future can and cannot be predicted
HPI uses a results-based - systematic approach - HPI focuses on accomplishments before behavior - Organizations are systems.
Disengagement - disidentification - disorientation - and disenchantment.

41. Knowledge management
Scaling and integrity
The explicit and systematic management of intellectual capital and organizational knowledge for the purpose of improving organizations and the people in the organizations; as well as - associated processes like creating - gathering - organizing - ret
Hypothetical
Surveys

42. The popularizer of the multiple intelligences theory
Likert scale
Howard Gardner
Myer-Briggs Type Indicator (MBTI) - DiSC personality profile
Time and resource intensive - undue influence of vocal member(s) - difficult to facilitate with a single facilitator to encourage participation and take notes

43. The final behavioral outcomes of a specific instructional event
Behavorism
Terminal objectives
Skill variety - task identity - task significance - autonomy - feedback
Groupthink

44. The six major factors that influence performance in Gilbert's behavior engineering model
Knowledge in one's personal memory - includes judgment - insights - experience - know-how - personal beliefs - and personal values.
Experiencing - publishing - processing - generalizing - and applying
To systematically plan an organization's future
Information - resources - incentives/consequences - knowledge and skills - capacity - and motivation.

45. Change management
Visual - Auditory - and Kinestethic
Cognitive
Change is a process not an event. Change management is the process of directing change at each level of an organization.
Opportunity-centered

46. The seven characteristics of good dialog
Hypothetical
Validity
Relevance - inquiry - freedom - connectedness - reception - empowerment - play
An unknown or uncontrolled variable that produces an effect

47. Four stages of transition through M&As
The process that connects information - education - expertise - and practical application of people in an organization for the purposes of sharing and access.
Disengagement - disidentification - disorientation - and disenchantment.
Chaos is simple systems generating complicated behavior. Complexity is complicated systems generating simple behavior.
Breakeven ( ( Program Costs / Investment ) / ( Benefits / Cash Inflow) )

48. Level 4 evaluation
Behavior
Return-on-investment ( (Benefits - Costs) / Costs) * 100
Bloom's taxonomy - six sigma - Kepner-Tregoe
When the cause of the problem is a lack of knowledge or skills

49. Types of Level 1 instruments
Questionnaires - follow-up interviews - observation checklists
Audience - behavior - condition - and degree
Focused on fundamental changes to thinking patterns and behaviors
The whole is more than the sum of the parts - patterns are everywhere in the system - cause and effect is never simple - history does and does not repeat itself - change come from chaos - the future can and cannot be predicted

50. Data
External/organizational scans - identify business needs - identify change initiatives - collect data - analyze data - report on the data - design the change initiative
Separation of place - time - or both among learners - instructors - and learning resources; Interactions are conducted through one or mode media.
Matching current - usually high-potential employees - with future roles within the company to systematic prepare them for a future role
Raw and non-contextual - and can exist in forms usable or not