Test your basic knowledge |

Certified Professional In Learning And Performance Cplp

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Information
Failure to partner - failure to consider culture - failure to manage change - and failure to adapt to the client.
Performance Analysis
Data that has been given context
Split-half

2. The theory that describes how intelligences reflect how people prefer to process information
Terminal objectives
Multiple intelligences theory
Questionnaires - follow-up interviews - observation checklists
Sorting - tabulating - and comparing raw to summarized data

3. The process where each member of a group makes their opinions conform to the perceived group consensus
Communication - client motivation - self-management - technical skills
Groupthink
Objectivity - confidentiality
Cognitivism

4. The learning domain that focuses on the skills and knowledge relating to an activity such as changing a car's oil
Knowledge - skills - desire - environment - and opportunity
Matching current - usually high-potential employees - with future roles within the company to systematic prepare them for a future role
Sorting - tabulating - and comparing raw to summarized data
Cognitive

5. The three building blocks of knowledge management
Monetary impact/ROI
Image oriented - interactive - immediate - and intimate.
Phone - VoIP - online meetings - email - specialized software
Data - Information - Knowledge

6. The purpose of strategic planning

7. The tasks involved in the formulation phase of strategic development
Learner self-concept - Learner prior experience - Readiness to learn - Orientation to learning - and Motivation to learn
Speed - quantity - quality/accuracy - thoroughness - timeliness
Meta-evaluation
Identify organizational values - development mission - develop vision - develop value statements

8. An evaluation of an evaluation
Something that disrupts the flow of information between source and receiver
Growth - exploratory - establishment - maintenance - decline
Meta-evaluation
Charts - graphs

9. An assessment done during formation
Robert Mager
Mentoring is longer term - and mentors do not have responsibility for participants improvement.
Learning
Formative evaluation

10. Types of Level 1 instruments
Cause Analysis
Questionnaires - follow-up interviews - observation checklists
Raw and non-contextual - and can exist in forms usable or not
Proxemics

11. Knowledge management
Separation of place - time - or both among learners - instructors - and learning resources; Interactions are conducted through one or mode media.
Maslow's hierarchy - McGregor's Theory X and Y of management
The explicit and systematic management of intellectual capital and organizational knowledge for the purpose of improving organizations and the people in the organizations; as well as - associated processes like creating - gathering - organizing - ret
A description or design specification for how information should be treated and organized.

12. The three fundamental principles of HPI
HPI uses a results-based - systematic approach - HPI focuses on accomplishments before behavior - Organizations are systems.
Information - feedback
The multiple dependent variables in a study with multiple independent variables
Growth - exploratory - establishment - maintenance - decline

13. Double-loop learning
Focused on fundamental changes to thinking patterns and behaviors
Social contexting - contexting - authority - and concept of time
HPI uses a results-based - systematic approach - HPI focuses on accomplishments before behavior - Organizations are systems.
Learning Content Management System. Software that packages courses and learning materials for print - CD-ROM - and electronic publication.

14. scripting
Current organization climate - available resources
A collection of code containing instructions for a computer to perform a specific action
Solution Selection
Room size or number of participants is too large - when trainer wants to be more formal - when trainer has illegible handwriting - when the trainer presents the same program regularly.

15. The tasks involved in the evaluation phase of strategic development
Establish short-term objectives - create an action plan to achieve short-term objectives - allocate resources to the objectives - motivate employees to reach the objectives
Extroversion/Introversion - Sensing/Intuition - Thinking/Feeling - Judgment/Perception
Bloom's taxonomy - six sigma - Kepner-Tregoe
Review strategies - measure performance - take correction action

16. The HPI tool used to collect current performance - learner analysis - and business needs
Indicate whether response was correct - explain an incorrect response or clarify a correct response - give instructions on how to proceed
To aid in career planning
Interviews
Measures looking at opinions - behaviors - and attributes

17. Dichotomous
A variable that can have one of two possible values.
Rote skills
Business needs - performance needs - learning needs - and learner needs
Learning technologies

18. Four variables that effect how members of a culture think and express themselves
Social contexting - contexting - authority - and concept of time
The multiple dependent variables in a study with multiple independent variables
Low frequency - high complexity - high consequence of error - high probability of change in the future
Indicate whether response was correct - explain an incorrect response or clarify a correct response - give instructions on how to proceed

19. Two influences of great effect on employee motivation
Focused on fundamental changes to thinking patterns and behaviors
Raw and non-contextual - and can exist in forms usable or not
A variable that can have one of two possible values.
Management - performance

20. Describe a chat room
Surveys
Cognitive
Functional context
Chat rooms are essentially synchronous (real-time) message boards.

21. Things a forcefield analysis ensures
No area is overlooked - forces to be used are known - there is time to develop other strategies if the analysis reveals the need
Performance audit
Learner characteristics like age - educational background - cultural background - learner expectations - and learn motivation to attend
Self-contained chunk of instructional material

22. The steps in the outsourcing process
Cost-effectiveness - accessibility and application - learner access - and self-direction
Determining needs - defining scope and budget - creating and sending the RFP - evaluating proposals and selecting vendors - notifying the vendor and negotiating the contract - implementing the project - monitoring the project - completing and evaluat
Pareto analysis
The process that connects information - education - expertise - and practical application of people in an organization for the purposes of sharing and access.

23. Types of Level 4 instruments
Icebreakers do not have to relate to the session materials. Opening exercise introduces the session materials being taught.
Room size or number of participants is too large - when trainer wants to be more formal - when trainer has illegible handwriting - when the trainer presents the same program regularly.
Misplacing ownership - misaligning incentives - saving recognition - playing favorites - misspeaking praise
Performance records - direct observation - supervisor checklists

24. Four characteristics of tasks that are well-suited for job aids
Low frequency - high complexity - high consequence of error - high probability of change in the future
Theatre style
Solution Selection
Numbers or variables used to rank order a system

25. Four basic components of a process
Computer-based training. Any learning event that uses computers as the primary distributions method.
Inputs - outputs - process controls - and resources.
Hard data
Separation of place - time - or both among learners - instructors - and learning resources; Interactions are conducted through one or mode media.

26. The seven steps in Krumboltz's DECIDES model
Cost-effectiveness - accessibility and application - learner access - and self-direction
Silence
problem - establish action plan - clarify values - identify alternatives - discover probable outcomes - eliminate alternatives systematically - start action
Growth - exploratory - establishment - maintenance - decline

27. The instructional design model is based on the assumptions that design happens in a context of project management that establishes roles - tasks - timelines - budgets - checkpoints - and supervisory procedures
Room size or number of participants is too large - when trainer wants to be more formal - when trainer has illegible handwriting - when the trainer presents the same program regularly.
Results
Seels and Glasgow instructional systems design model
Competing - accommodating - avoiding - collaborating - and compromising.

28. The first component of the ASTD HPI model
Business Analysis
Adult learning theories - instructional design techniques
Measures of quantity or numbers
Split-half

29. Factors that determine fair use
Data - Information - Knowledge
High cost - scheduling difficulties - and temporary (unless learners have opportunity to practice)
Purpose and character of use (commercial or nonprofit educational use) - nature of the copyrighted work - amount of the work used in relationship to the whole of the work - effect on the market potential for or value of the copyrighted work
Job analysis

30. Four steps to prepare for training delivery
Rote skills - and prerequisite material
Gain understanding or learning objectives - learn the materials - practice the delivery - prepare questions to stimulate learning.
Request for proposal. A communication from an organization to potential vendors that defines the organizations needs and how to respond to those needs.
Learner self-concept - Learner prior experience - Readiness to learn - Orientation to learning - and Motivation to learn

31. The seven basic self-governing behaviors
Harless' front-end analysis model
Honesty - fairness - lawfulness - compassion - respect - loyalty - dependability
Evaluation
In statistics - it means probably true

32. The technique trainers should use when they want to use the revelation technique
Performance audit
Characteristics of adults as learners (CAL) conceptual framework
Multiple intelligences theory
Presentation software

33. Two theories of motivation for coaching

34. Things feedback to a learner that answered a question should do
Indicate whether response was correct - explain an incorrect response or clarify a correct response - give instructions on how to proceed
Competing - accommodating - avoiding - collaborating - and compromising.
Computer-based training. Any learning event that uses computers as the primary distributions method.
Navigation

35. The three parts of the problem-solving model
Subject-matter expert
Suggestopedia
Diagnose the problem - generate alternative actions/behaviors - identify consequences for those actions/behaviors
Multiple intelligences theory

36. The creator of the theory of three types of learning - knowledge - skills - and attitudes
Benjamin Bloom
Cognitive
Interviews
Separation of place - time - or both among learners - instructors - and learning resources; Interactions are conducted through one or mode media.

37. Three disadvantages of focus groups
Time and resource intensive - undue influence of vocal member(s) - difficult to facilitate with a single facilitator to encourage participation and take notes
Feedback
Request for proposal. A communication from an organization to potential vendors that defines the organizations needs and how to respond to those needs.
Reliability

38. The theory that describes a person starting at age 18 - moving from career exploration to a series of events including educational specialization that leads to a career path and a final career commitment

39. The collection of strategies for quickly producing instructional packages
Rapid instructional design (RID)
Cause Analysis
Pilot tests - technical reviews - production reviews
Ideas - processes - procedures - methods of operation - concepts - principles - and discoveries

40. Knowledge Mapping
The process that connects information - education - expertise - and practical application of people in an organization for the purposes of sharing and access.
Cognitive
Structure
Culture - vision - strategy - and structure

41. The two primary tools for the visual display of quantitative data
Charts - graphs
Constraints analysis
Questionnaires - follow-up interviews - observation checklists
Preparation

42. Three tasks for knowledge mapping
Behavior
Likert scale
A measure of the variability of scores from the mean
Documentation audit - information system survey - identification of external information sources

43. The criteria for determining if a project is appropriate for action learning
Adult learning theories - instructional design techniques
Experiential learning
The expected range of a measurement
Reality - feasibility - authority - and learning opportunities

44. Levels of listening
Form - storm - norm - perform - and adjourn.
Observe body language
Passive - active - empathetic - listening for knowledge - listening for clarification
Characteristics of adults as learners (CAL) conceptual framework

45. Standard deviation
Extroversion/Introversion - Sensing/Intuition - Thinking/Feeling - Judgment/Perception
A measure of the variability of scores from the mean
Competing - accommodating - avoiding - collaborating - and compromising.
Questionnaires - follow-up interviews - observation checklists

46. Critical Path
The minimum time schedule for completing all the tasks in a project with several overlapping or dependent tasks.
Job analysis
The multiple dependent variables in a study with multiple independent variables
Philosophy of coaching - definition of coaching - standards of ethical coaching conduct - pledge of coaching ethics

47. Three advantages of interviews as a data gathering technique
Rich data - comparable data across interviews with proper construction of interview protocol - and adds depth to quantative methods
Performance records - direct observation - supervisor checklists
Rehersal
Synchrononous occurs at a given time with a live instructor. Asynchronous is self-paced and available at any time.

48. Two characteristics of distance learning
Analytical - amiable - drivers - expressive
When the cause of the problem is a lack of knowledge or skills
Separation of place - time - or both among learners - instructors - and learning resources; Interactions are conducted through one or mode media.
Design

49. Four tools and techniques related to six sigma
Engage learner's attention - present materials as input to brain - practice with ideas and skills - review to create new connections and applications
DMAIC methodology - IPO model - flowcharting - evaluation models
Room size or number of participants is too large - when trainer wants to be more formal - when trainer has illegible handwriting - when the trainer presents the same program regularly.
Rich data - comparable data across interviews with proper construction of interview protocol - and adds depth to quantative methods

50. The four areas measured during a training needs assessment
Knowledge - skills - desire - environment - and opportunity
Documentation audit - information system survey - identification of external information sources
Business needs - performance needs - learning needs - and learner needs
Current organization climate - available resources