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Certified Professional In Learning And Performance Cplp

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Single-loop learning
In statistics - it means probably true
Phone - VoIP - online meetings - email - specialized software
Focused on learning and using new necessary skills through incremental change
Conduct a SWOT - establish strategic goals - develop strategies to achieve the strategic goals

2. Qualitative
Measures looking at opinions - behaviors - and attributes
Productivity Environmental Preference Survey (PEPS) - Canfield Learning Style Inventory - and Learning Style Questionnaire
Self-contained chunk of instructional material
The process that enables organizations to create short reference materials with relevant information by reducing information into codified - categorized - and reusable content.

3. The technique trainers should use when they want to use the revelation technique
Presentation software
Kurt Lewin's forcefield analysis
Current organization climate - available resources
Failure to partner - failure to consider culture - failure to manage change - and failure to adapt to the client.

4. A method used to evaluation organizational effectiveness beyond financial measures
Balanced scorecard
Philosophy of coaching - definition of coaching - standards of ethical coaching conduct - pledge of coaching ethics
Technology - new products - shareholders - financial conditions - system challenges - process challenges - policies
Sequence

5. Karl Albrecht's progressive psychological phases of change response
Technology - new products - shareholders - financial conditions - system challenges - process challenges - policies
Threat - problem - solution - habit
External coaching - internal coaching
Self-contained chunk of instructional material

6. Three conditions that warrant multi-rater feedback
Chaos is simple systems generating complicated behavior. Complexity is complicated systems generating simple behavior.
Determine business impact - improve the design of the learning experience - determine the content's adequacy
Weak manager judgments or experience levels - identified talent shortages - organization culture suports structured programs
Theatre style

7. Two types of job rotations
Honesty - fairness - lawfulness - compassion - respect - loyalty - dependability
External and environmental influences
Learning technologies
Cross-functional - cross-country/international

8. The three parts of the problem-solving model
Enabling objectives
Diagnose the problem - generate alternative actions/behaviors - identify consequences for those actions/behaviors
Slides
Determine business impact - improve the design of the learning experience - determine the content's adequacy

9. Closed questions
Cost-effectiveness - accessibility and application - learner access - and self-direction
Create safe haven for learning - create a comfortable environment - encourage participation - facilitate more than lecture.
The mid-point of the distribution - 50% of the values are above/below this value
Questions that check for understanding or test for consensus

10. The fourth component of the ASTD HPI model
DMAIC methodology - IPO model - flowcharting - evaluation models
A variable whose quantification can be broken down into very small units - often called analog (opposed to discrete)
Split-half
Solution Selection

11. DMAIC
Structure and processes - resources - information - knowledge and skills - motives - and wellness.
Focused on fundamental shifts in how people view themselves - and intentional alterations of beliefs and values about the world and themselves
- measure - analyze - improve - control
The minimum time schedule for completing all the tasks in a project with several overlapping or dependent tasks.

12. The learning theory that includes activities like behavioral modeling - simulations - role plays - skill drills - and rewards
Behavorism
Results
Form - storm - norm - perform - and adjourn.
The process that enables organizations to create short reference materials with relevant information by reducing information into codified - categorized - and reusable content.

13. The technique that allows a WLP professional to present material in a professional manner - and keep a class focused on the correct topic
Analytical - amiable - drivers - expressive
Preparation
Balanced scorecard
Results

14. List six categories of HPI solutions
Brainstorming - case studies - and role plays
Identify business goals - clarify those goals - determine specificity and measurability of the goals.
Structure and processes - resources - information - knowledge and skills - motives - and wellness.
Proxemics

15. The framework developed by Patricia Cross to describe some differences between adult and child learners
Characteristics of adults as learners (CAL) conceptual framework
Reaction
Cognitivism
Capture attention - help message to be remembered - establish rapport - build credibility - and build team unity.

16. Three tasks for knowledge mapping
Documentation audit - information system survey - identification of external information sources
Likert scale
Navigation
Two-aix matrixes - flowcharts - dichotomy - graphic models

17. The learning theory that attempts to involve the left and right hemispheres of the brain to make learning more natural
Cost or budget - lesson content - learner background and expectations - time available - and facilities/equipment/materials
Accelerated Learning
Facilitators establish the initial mood or climate of the class experience - and clarify the purpose of individuals as well as the general purposes of the group
Speed - quantity - quality/accuracy - thoroughness - timeliness

18. Four activites to consider when closing a presentation
Control groups - management estimates - extant data - external studies
Review of objective and key points - review participant benefits - call participants to action - ask participants if they have any questions.
Audience - Behavior - Condition - and Degree
Determining needs - defining scope and budget - creating and sending the RFP - evaluating proposals and selecting vendors - notifying the vendor and negotiating the contract - implementing the project - monitoring the project - completing and evaluat

19. The seven attributes essential for leadership per Warren Bennis
Technical competence - people skills - conceptual skills - results - taste - judgment - character
Experiential learning
Learner-centered - content-centered
Technology - new products - shareholders - financial conditions - system challenges - process challenges - policies

20. Level 4 evaluation
Behavior
Personal space
When the cause of the problem is a lack of knowledge or skills
Data - Information - Knowledge

21. Tacit knowledge

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22. The ability of the same measurement to produce consistent results over time
Separation of place - time - or both among learners - instructors - and learning resources; Interactions are conducted through one or mode media.
Knowledge - skills
Learning Content Management System. Software that packages courses and learning materials for print - CD-ROM - and electronic publication.
Reliability

23. Continuous
Learning
Preparation
Room size or number of participants is too large - when trainer wants to be more formal - when trainer has illegible handwriting - when the trainer presents the same program regularly.
A variable whose quantification can be broken down into very small units - often called analog (opposed to discrete)

24. Standard deviation
A measure of the variability of scores from the mean
Functional context
Productivity Environmental Preference Survey (PEPS) - Canfield Learning Style Inventory - and Learning Style Questionnaire
Learning

25. The two criteria that learners must demonstrate before leaving performance-based training (PBT)
Learning Management System. Software that automates administration - tracking - and reporting of learning events (ILT and online).
Kurt Lewin's forcefield analysis
Knowledge - skills
Create new hire training - develop behavior-based interview questions - write performance objectives - prepare employees for career progression

26. Two characteristics for any coaching program to succeed
Extroversion/Introversion - Sensing/Intuition - Thinking/Feeling - Judgment/Perception
Change is a process not an event. Change management is the process of directing change at each level of an organization.
Experiencing - publishing - processing - generalizing - and applying
Objectivity - confidentiality

27. The difference between an icebreaker and an opening exercise
The process that connects information - education - expertise - and practical application of people in an organization for the purposes of sharing and access.
Icebreakers do not have to relate to the session materials. Opening exercise introduces the session materials being taught.
Economic - social - political and legislative - workforce - technological - and competitive.
Chat rooms are essentially synchronous (real-time) message boards.

28. The four most important skills for a coach
Long-term process for performance improvement based on 1-on-1 interactions where mentee retains the responsibility for improvement
Cross-functional - cross-country/international
Communication - client motivation - self-management - technical skills
Thinking about the whole organization - rather than individuals - and looking primarily at processes

29. Process Map
A visual tools used to systematically describe actions/behaviors in a sequential flow - including all the steps and tasks for that process flow.
An effective - structured way that captures people's learning from an experience.
Feedback
Separation of place - time - or both among learners - instructors - and learning resources; Interactions are conducted through one or mode media.

30. Predictive validity
Formulation - Development - Implementation - Evaluation
Awareness - modeling - targeted interventions - desensitization - training
Discovery - Dream - Design - and Destiny
The extent to which an instrument predicts future results

31. The HPI tool that can gather both qualitative and quantitative data
Separation of place - time - or both among learners - instructors - and learning resources; Interactions are conducted through one or mode media.
Learning Content Management System. Software that packages courses and learning materials for print - CD-ROM - and electronic publication.
Diagnose the problem - generate alternative actions/behaviors - identify consequences for those actions/behaviors
Surveys

32. Five ways to use storytelling
Perform a front-end analysis
Capture attention - help message to be remembered - establish rapport - build credibility - and build team unity.
Central tendency
Characteristics of adults as learners (CAL) conceptual framework

33. The tell approach to learning - based on the theory that learning occurs through exposure to logically presented information - usually involving lecture
Philosophy of coaching - definition of coaching - standards of ethical coaching conduct - pledge of coaching ethics
The extent to which an instrument predicts future results
Cognitivism
Capture attention - help message to be remembered - establish rapport - build credibility - and build team unity.

34. The process where each member of a group makes their opinions conform to the perceived group consensus
Facilitation is used to involve participants - and to help them learn from one another.
No right or final answers - cause and effect not related to space and time - all solutions require careful consideration - behavior gets worse before it gets better - all systems have limits - foresight benefits the organization
Groupthink
Interviews

35. The five factors that affect human performance
Maslow's hierarchy
Knowledge - skills - desire - environment - and opportunity
Passive - active - empathetic - listening for knowledge - listening for clarification
Chaos is simple systems generating complicated behavior. Complexity is complicated systems generating simple behavior.

36. The four areas measured during a training needs assessment
Business needs - performance needs - learning needs - and learner needs
Focused on fundamental shifts in how people view themselves - and intentional alterations of beliefs and values about the world and themselves
Adult learning theories - instructional design techniques
Computer-based training. Any learning event that uses computers as the primary distributions method.

37. Four elements of an effective oral presentation
Management - performance
Ideas - processes - procedures - methods of operation - concepts - principles - and discoveries
Opener - bridge - main body - and close
Formulation - Development - Implementation - Evaluation

38. the meaning of significant - in a statistical context
Email - whiteboard - bulletin boards - chat rooms - online presentation tools - WIKIs - Blogs - forums - social sites
Questionnaires - follow-up interviews - observation checklists
In statistics - it means probably true
Characteristics of adults as learners (CAL) conceptual framework

39. Steps of managing a change project
Initiating - planning - executing - controlling - closing
Pareto analysis
Dictatorship - anarchy - democracy
Learning Content Management System. Software that packages courses and learning materials for print - CD-ROM - and electronic publication.

40. The analysis that serves as a reality check to identify a project's limiting factors
Constraints analysis
Competing - accommodating - avoiding - collaborating - and compromising.
Presentation software
Facilitators establish the initial mood or climate of the class experience - and clarify the purpose of individuals as well as the general purposes of the group

41. The theory that describes a person starting at age 18 - moving from career exploration to a series of events including educational specialization that leads to a career path and a final career commitment

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42. Level 1 evaluation
Facilitation is used to involve participants - and to help them learn from one another.
Reaction
Establish scope - create plan - implement plan - monitor/evaluate/revise plan
Relevance - inquiry - freedom - connectedness - reception - empowerment - play

43. Compare/contrast chaos and complexity
Enabling objectives
Robert Mager
Business Analysis
Chaos is simple systems generating complicated behavior. Complexity is complicated systems generating simple behavior.

44. List seven principles of adult learning
Andragogy - time pressures - goal orientation - previous knowledge and experience - relevent content - levels of motivation - and different learning styles
The minimum time schedule for completing all the tasks in a project with several overlapping or dependent tasks.
Focused on fundamental shifts in how people view themselves - and intentional alterations of beliefs and values about the world and themselves
Something that disrupts the flow of information between source and receiver

45. Sequencing and structure are closely related. What refers to the relationship among skills and topics
Structure
Job aids - and EPSS
Action plans - interviews - questionnaires - focus groups - performance contracts
Chaos is simple systems generating complicated behavior. Complexity is complicated systems generating simple behavior.

46. The guidelines Carl Rogers describes as critical elements to remember in adult learning situations
Extroversion/Introversion - Sensing/Intuition - Thinking/Feeling - Judgment/Perception
Facilitators establish the initial mood or climate of the class experience - and clarify the purpose of individuals as well as the general purposes of the group
Numbers or variables used to rank order a system
Personal space

47. Confidence interval
Scaling and integrity
Suggestopedia
The expected range of a measurement
Create a vision - communicate the plan - connect the people - congratulate success

48. Sampling

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49. CBT
Data that has been given context
Identify organizational values - development mission - develop vision - develop value statements
Computer-based training. Any learning event that uses computers as the primary distributions method.
Rich data - comparable data across interviews with proper construction of interview protocol - and adds depth to quantative methods

50. Critical Path
Driving forces - restraining forces - current state - desired state
A variable whose quantification can be broken down into very small units - often called analog (opposed to discrete)
The minimum time schedule for completing all the tasks in a project with several overlapping or dependent tasks.
Program Evaluation Review Technique. A diagramming technique that enables project managers to estimate a range of task durations by estimating optomistic - pessimistic - and likely durations for each task.