Test your basic knowledge |

Certified Professional In Learning And Performance Cplp

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. The learning theory that attempts to involve the left and right hemispheres of the brain to make learning more natural
Accelerated Learning
Economic - social - political and legislative - workforce - technological - and competitive.
Observe body language
Evaluation

2. The analysis that serves as a reality check to identify a project's limiting factors
Phone - VoIP - online meetings - email - specialized software
Rehersal
Polling questions
Constraints analysis

3. Four activites to consider when closing a presentation
Websites where users post questions - thoughts and observations - and can reply to other users postings of the same
Review of objective and key points - review participant benefits - call participants to action - ask participants if they have any questions.
Polling questions
Dictatorship - anarchy - democracy

4. Level 3 evaluation
Silence
Business Analysis
Business needs - performance needs - learning needs - and learner needs
Results

5. The process of giving advice or information from one person to another about the usefulness of an event - process or action
Socratic questioning
Email - whiteboard - bulletin boards - chat rooms - online presentation tools - WIKIs - Blogs - forums - social sites
An effective - structured way that captures people's learning from an experience.
Feedback

6. Compare/contrast chaos and complexity
Chaos is simple systems generating complicated behavior. Complexity is complicated systems generating simple behavior.
The mid-point of the distribution - 50% of the values are above/below this value
Learning organizations - systems thinking
Bloom's taxonomy - six sigma - Kepner-Tregoe

7. Open questions
Create safe haven for learning - create a comfortable environment - encourage participation - facilitate more than lecture.
To improve performance by systematically developing human expertise through organizational development and training
Questions that stimulate discussion
Sorting - tabulating - and comparing raw to summarized data

8. Types of Level 1 instruments
Capture attention - help message to be remembered - establish rapport - build credibility - and build team unity.
Questionnaires - follow-up interviews - observation checklists
Maslow's hierarchy - McGregor's Theory X and Y of management
Knowledge - skills - desire - environment - and opportunity

9. The purpose of strategic planning

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10. learning object
Cost or budget - lesson content - learner background and expectations - time available - and facilities/equipment/materials
Information - resources - incentives/consequences - knowledge and skills - capacity - and motivation.
Seels and Glasgow instructional systems design model
Self-contained chunk of instructional material

11. Critical Path
Room size or number of participants is too large - when trainer wants to be more formal - when trainer has illegible handwriting - when the trainer presents the same program regularly.
The minimum time schedule for completing all the tasks in a project with several overlapping or dependent tasks.
When the cause of the problem is a lack of knowledge or skills
Documentation audit - information system survey - identification of external information sources

12. The six major factors that influence performance in Gilbert's behavior engineering model
Learner characteristics like age - educational background - cultural background - learner expectations - and learn motivation to attend
No right or final answers - cause and effect not related to space and time - all solutions require careful consideration - behavior gets worse before it gets better - all systems have limits - foresight benefits the organization
Social contexting - contexting - authority - and concept of time
Information - resources - incentives/consequences - knowledge and skills - capacity - and motivation.

13. ROI
Two-aix matrixes - flowcharts - dichotomy - graphic models
Preparation
Developing employees - motivating employees - deploying employees - aligning people to process to increase performance
Return-on-investment ( (Benefits - Costs) / Costs) * 100

14. Explicit knowledge
The extent to which an instrument represents the program's content
Knowledge that has been documented - includes books - manuals - training courses - job aids - software rules - databases - etc.
Walk towards a participant as they speak
Disengagement - disidentification - disorientation - and disenchantment.

15. List seven principles of adult learning
Andragogy - time pressures - goal orientation - previous knowledge and experience - relevent content - levels of motivation - and different learning styles
Maslow's hierarchy
Interview - survey/questionnaire - observation - focus group - work diary/work log
Measures looking at opinions - behaviors - and attributes

16. Process Map
A visual tools used to systematically describe actions/behaviors in a sequential flow - including all the steps and tasks for that process flow.
Culture - vision - strategy - and structure
Managerial/administrative - supervisory - functional
To improve performance by systematically developing human expertise through organizational development and training

17. Level 5 evaluation
A variable in whole number or distinct units (opposed to continuous)
Monetary impact/ROI
Two-aix matrixes - flowcharts - dichotomy - graphic models
Cost-effectiveness - accessibility and application - learner access - and self-direction

18. Extant
To improve performance by systematically developing human expertise through organizational development and training
The minimum time schedule for completing all the tasks in a project with several overlapping or dependent tasks.
Balanced scorecard
Data from archival records - existing records - report - and data

19. The four components of a learning objective
A collection of code containing instructions for a computer to perform a specific action
The extent to which an instrument predicts future results
Audience - Behavior - Condition - and Degree
Disengagement - disidentification - disorientation - and disenchantment.

20. Contrast synchronous to asynchronous e-learning
Opener - bridge - main body - and close
Room size or number of participants is too large - when trainer wants to be more formal - when trainer has illegible handwriting - when the trainer presents the same program regularly.
Charts - graphs
Synchrononous occurs at a given time with a live instructor. Asynchronous is self-paced and available at any time.

21. DMAIC
Review of objective and key points - review participant benefits - call participants to action - ask participants if they have any questions.
- measure - analyze - improve - control
Matching current - usually high-potential employees - with future roles within the company to systematic prepare them for a future role
Change is a process not an event. Change management is the process of directing change at each level of an organization.

22. Two characteristics for any coaching program to succeed
Andragogy - time pressures - goal orientation - previous knowledge and experience - relevent content - levels of motivation - and different learning styles
Experiencing - publishing - processing - generalizing - and applying
Objectivity - confidentiality
Chat rooms are essentially synchronous (real-time) message boards.

23. Knowledge management
Written tests - oral Q&A - performance tests - role plays
A description or design specification for how information should be treated and organized.
Charts - graphs
The explicit and systematic management of intellectual capital and organizational knowledge for the purpose of improving organizations and the people in the organizations; as well as - associated processes like creating - gathering - organizing - ret

24. The factors that are defined during the performance gap analysis
Driving forces - restraining forces - current state - desired state
Misplacing ownership - misaligning incentives - saving recognition - playing favorites - misspeaking praise
Evaluation
Rote skills

25. The seven characteristics of good dialog
Gain understanding or learning objectives - learn the materials - practice the delivery - prepare questions to stimulate learning.
A variable whose quantification can be broken down into very small units - often called analog (opposed to discrete)
Relevance - inquiry - freedom - connectedness - reception - empowerment - play
Form - storm - norm - perform - and adjourn.

26. The fifth component of the ASTD HPI model
Solution Implementation
Agreeing with the client when another response would be better - being judgmental or too rigid - progressing at the wrong pace (too fast/too slow) for the client
Change Management
Program Evaluation Review Technique. A diagramming technique that enables project managers to estimate a range of task durations by estimating optomistic - pessimistic - and likely durations for each task.

27. Karl Albrecht's progressive psychological phases of change response
Presentation software
Learning style
Threat - problem - solution - habit
Discovery - Dream - Design - and Destiny

28. The instrument where participants rate two contrasting ideas or words by circling points on a line
Semantic differential
A description or design specification for how information should be treated and organized.
Robert Mager
Lack of knowledge or skills - lack of physical resources - process problems - lack of information - lack of leadership - lack of information on consequences - lack of motivation - inadequate feedback - inadequate incentives - performer's lack of capa

29. The seven steps in Krumboltz's DECIDES model
Organization - process - and job/performer.
Job analysis
problem - establish action plan - clarify values - identify alternatives - discover probable outcomes - eliminate alternatives systematically - start action
Structure and processes - resources - information - knowledge and skills - motives - and wellness.

30. Examples of collaborative software
Email - whiteboard - bulletin boards - chat rooms - online presentation tools - WIKIs - Blogs - forums - social sites
Upper-left cerebral - lower-left limbic - upper-right cerebral - and lower-right limbic
Characteristics of adults as learners (CAL) conceptual framework
Dictatorship - anarchy - democracy

31. What does proxemics refer to?
Management - performance
Personal space
Visual - Auditory - and Kinestethic
Chat rooms are essentially synchronous (real-time) message boards.

32. The sixth component of the ASTD HPI model
Review of objective and key points - review participant benefits - call participants to action - ask participants if they have any questions.
Asynchronous
Evaluation
Accelerated Learning

33. The six steps in a training needs assessment
Asynchronous
Defining objectives - identifying necessary data - selecting data collection methods - collecting data - analyzing and confirming data - and reporting on the data
Design
When the cause of the problem is a lack of knowledge or skills

34. The process that measures if the practitioner measured what they intended to measure
Inputs - outputs - process controls - and resources.
Measures of quantity or numbers
Validity
Something that disrupts the flow of information between source and receiver

35. Types of Level 3 instruments
Rich data - comparable data across interviews with proper construction of interview protocol - and adds depth to quantative methods
Action plans - interviews - questionnaires - focus groups - performance contracts
A group of people who share a common interest - and are willing to share the experiences of their common interest.
Determining needs - defining scope and budget - creating and sending the RFP - evaluating proposals and selecting vendors - notifying the vendor and negotiating the contract - implementing the project - monitoring the project - completing and evaluat

36. The three tasks of business analysis
Learning Management System (LMS)
Identify business goals - clarify those goals - determine specificity and measurability of the goals.
Documentation audit - information system survey - identification of external information sources
Phone - VoIP - online meetings - email - specialized software

37. The facilitation tool that can create just enough tension to get people thinking
Harless' front-end analysis model
Silence
Thinking about the whole organization - rather than individuals - and looking primarily at processes
Central tendency

38. EPSS
Pilot tests - technical reviews - production reviews
Upper-left cerebral - lower-left limbic - upper-right cerebral - and lower-right limbic
Learning style
Electronic Performance Support System. Software that provides just-in-time help - guidance - coaching - or assistance to improve job performance.

39. The popularizer of the multiple intelligences theory
Theatre style
Learning Management System (LMS)
The multiple dependent variables in a study with multiple independent variables
Howard Gardner

40. Four stages of transition through M&As
Learner characteristics like age - educational background - cultural background - learner expectations - and learn motivation to attend
Disengagement - disidentification - disorientation - and disenchantment.
Email - whiteboard - bulletin boards - chat rooms - online presentation tools - WIKIs - Blogs - forums - social sites
Structure and processes - resources - information - knowledge and skills - motives - and wellness.

41. The seating arrangement is the least conducive to stimulating group discussion
Formulation - Development - Implementation - Evaluation
Theatre style
Upper-left cerebral - lower-left limbic - upper-right cerebral - and lower-right limbic
The explicit and systematic management of intellectual capital and organizational knowledge for the purpose of improving organizations and the people in the organizations; as well as - associated processes like creating - gathering - organizing - ret

42. The theory that describes how intelligences reflect how people prefer to process information
Multiple intelligences theory
Cognitive
Synchrononous occurs at a given time with a live instructor. Asynchronous is self-paced and available at any time.
Presentation software

43. Exercises that include a form of real-life situation that allows participants to practice is called
Disengagement - disidentification - disorientation - and disenchantment.
Numbers or variables used to rank order a system
Simulations
Groupthink

44. Continuous
Job analysis
Audience - Behavior - Condition - and Degree
Rote skills
A variable whose quantification can be broken down into very small units - often called analog (opposed to discrete)

45. Three criteria for formative evaluation
Rapid instructional design (RID)
Understandable - accurate - functional
Review strategies - measure performance - take correction action
Ishikawa - fishbone

46. Three pitfalls of coaching
Constraints analysis
The extent to which an instrument represents the program's content
Agreeing with the client when another response would be better - being judgmental or too rigid - progressing at the wrong pace (too fast/too slow) for the client
Speed - quantity - quality/accuracy - thoroughness - timeliness

47. Four elements of an effective oral presentation
Formulation - Development - Implementation - Evaluation
The explicit and systematic management of intellectual capital and organizational knowledge for the purpose of improving organizations and the people in the organizations; as well as - associated processes like creating - gathering - organizing - ret
Opener - bridge - main body - and close
Knowledge - skills

48. The framework developed by Patricia Cross to describe some differences between adult and child learners
Speed - quantity - quality/accuracy - thoroughness - timeliness
Business Analysis
Characteristics of adults as learners (CAL) conceptual framework
Accelerated Learning

49. The components of the action learning formula
A variable in whole number or distinct units (opposed to continuous)
Multiple intelligences theory
L = P + Q + R. Learning - Programmed instruction - Questioning - Reflection
The extent to which an instrument predicts future results

50. The tell approach to learning - based on the theory that learning occurs through exposure to logically presented information - usually involving lecture
Meta-evaluation
Chaos is simple systems generating complicated behavior. Complexity is complicated systems generating simple behavior.
Objectivity - confidentiality
Cognitivism