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Certified Professional In Learning And Performance Cplp

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Two characteristics of distance learning
Feedback
Separation of place - time - or both among learners - instructors - and learning resources; Interactions are conducted through one or mode media.
Extroversion/Introversion - Sensing/Intuition - Thinking/Feeling - Judgment/Perception
No right or final answers - cause and effect not related to space and time - all solutions require careful consideration - behavior gets worse before it gets better - all systems have limits - foresight benefits the organization

2. The creator of the theory of three types of learning - knowledge - skills - and attitudes
Time and resource intensive - undue influence of vocal member(s) - difficult to facilitate with a single facilitator to encourage participation and take notes
Preparation
Benjamin Bloom
Knowledge that has been documented - includes books - manuals - training courses - job aids - software rules - databases - etc.

3. Confidence interval
The expected range of a measurement
Data - Information - Knowledge
Threat - problem - solution - habit
Bloom's taxonomy - six sigma - Kepner-Tregoe

4. Types of Level 1 instruments
Discovery - Dream - Design - and Destiny
Identify business goals - clarify those goals - determine specificity and measurability of the goals.
Cross-functional - cross-country/international
Questionnaires - follow-up interviews - observation checklists

5. Types of Level 5 instruments
Current organization climate - available resources
Cost-effectiveness - accessibility and application - learner access - and self-direction
Evaluation
Control groups - management estimates - extant data - external studies

6. Examples of collaborative software
The expected range of a measurement
An HTML tag identifying the context of the contents on a website or knowledge base.
Performance audit
Email - whiteboard - bulletin boards - chat rooms - online presentation tools - WIKIs - Blogs - forums - social sites

7. Confounding
Data from archival records - existing records - report - and data
Behavior
Performance audit
An unknown or uncontrolled variable that produces an effect

8. Four personal social styles per Harvey Robbins
Analytical - amiable - drivers - expressive
Hard data
Self-contained chunk of instructional material
Accelerated Learning

9. The model (a pyramid) from bottom to top is: physiology - safety - belongingness - esteem - and self-actualization

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10. Who is credited with the idea that learning objectives should contain a condition statement - a performance statement - and a criterion statement
The selection of measurement points which can have a large impact on the research's ability to be generalized
Robert Mager
The most frequently occurring value
Learning Management System. Software that automates administration - tracking - and reporting of learning events (ILT and online).

11. Things feedback to a learner that answered a question should do
Competing - accommodating - avoiding - collaborating - and compromising.
Extroversion/Introversion - Sensing/Intuition - Thinking/Feeling - Judgment/Perception
Myer-Briggs Type Indicator (MBTI) - DiSC personality profile
Indicate whether response was correct - explain an incorrect response or clarify a correct response - give instructions on how to proceed

12. The four most important skills for a coach
Communication - client motivation - self-management - technical skills
Rote skills - and prerequisite material
Audience - Behavior - Condition - and Degree
Surveys

13. Three basic management styles
Dictatorship - anarchy - democracy
Kurt Lewin's forcefield analysis
Review of objective and key points - review participant benefits - call participants to action - ask participants if they have any questions.
Managerial/administrative - supervisory - functional

14. RFP
Request for proposal. A communication from an organization to potential vendors that defines the organizations needs and how to respond to those needs.
Form - storm - norm - perform - and adjourn.
Maslow's hierarchy - McGregor's Theory X and Y of management
Problem - action learning group - emphasis on careful questioning and listening - resolution to take action - commitment to learning - group facilitator/learning coach

15. The e-Learning techniques allows learners to personally assess what can be learned - the value of the content - and the difficulty of the content
Analytical - amiable - drivers - expressive
Split-half
Polling questions
Navigation

16. The instructional design model is based on the assumptions that design happens in a context of project management that establishes roles - tasks - timelines - budgets - checkpoints - and supervisory procedures
Performance audit
Learner self-concept - Learner prior experience - Readiness to learn - Orientation to learning - and Motivation to learn
Seels and Glasgow instructional systems design model
Terminal objectives

17. The mode of training for which classroom training is most effective
Psychomotor skills
External coaching - internal coaching
Learning style
Driving forces - restraining forces - current state - desired state

18. The purpose of strategic planning

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19. The six major factors that influence performance in Gilbert's behavior engineering model
Information - resources - incentives/consequences - knowledge and skills - capacity - and motivation.
Request for proposal. A communication from an organization to potential vendors that defines the organizations needs and how to respond to those needs.
Change is a process not an event. Change management is the process of directing change at each level of an organization.
Walk towards a participant as they speak

20. Five mistakes managers can make to negatively impact employee motivation
Long-term process for performance improvement based on 1-on-1 interactions where mentee retains the responsibility for improvement
Structures - patterns - events
Misplacing ownership - misaligning incentives - saving recognition - playing favorites - misspeaking praise
Howard Gardner

21. The linear scale use to rate statements and attitudes
Cognitive
Time and resource intensive - undue influence of vocal member(s) - difficult to facilitate with a single facilitator to encourage participation and take notes
Likert scale
Cognitivism

22. Types of Level 2 instruments
Written tests - oral Q&A - performance tests - role plays
High cost - scheduling difficulties - and temporary (unless learners have opportunity to practice)
A variable in whole number or distinct units (opposed to continuous)
Raw and non-contextual - and can exist in forms usable or not

23. The three major tasks of analyzing data
Driving forces - restraining forces - current state - desired state
Sorting - tabulating - and comparing raw to summarized data
Perform a front-end analysis
In statistics - it means probably true

24. The requirements of the ADA
Information - feedback
Language - speech - environmental - and psychological
Do not discriminate in any aspect of employment based on disabilities - with reasonable accommodations such as interpreters - reading aids - instructional material modifications - etc.
Learning Management System. Software that automates administration - tracking - and reporting of learning events (ILT and online).

25. Sequencing and structure are closely related. What is the order in which skills and information are taught
Benefit-to-cost ratio (Total Benefit / Total Program Cost)
Establish short-term objectives - create an action plan to achieve short-term objectives - allocate resources to the objectives - motivate employees to reach the objectives
Data - Information - Knowledge
Sequence

26. Knowledge management
A variable that can have one of two possible values.
Websites where users post questions - thoughts and observations - and can reply to other users postings of the same
The explicit and systematic management of intellectual capital and organizational knowledge for the purpose of improving organizations and the people in the organizations; as well as - associated processes like creating - gathering - organizing - ret
Synchrononous occurs at a given time with a live instructor. Asynchronous is self-paced and available at any time.

27. The analysis that identifies forces that maintain the status quo - and the approaches to allow change

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28. The HPI tool that can gather both qualitative and quantitative data
Surveys
Managerial/administrative - supervisory - functional
Solution Selection
Facilitation is used to involve participants - and to help them learn from one another.

29. VR
Technical competence - people skills - conceptual skills - results - taste - judgment - character
Cognitivism
Virtual Reality. Computer-based technology that gives the user a realistic - 3-D - interactive experience that engages as many senses as possible.
Establish short-term objectives - create an action plan to achieve short-term objectives - allocate resources to the objectives - motivate employees to reach the objectives

30. The fifth component of the ASTD HPI model
The whole is more than the sum of the parts - patterns are everywhere in the system - cause and effect is never simple - history does and does not repeat itself - change come from chaos - the future can and cannot be predicted
Solution Implementation
Technical competence - people skills - conceptual skills - results - taste - judgment - character
Passive - active - empathetic - listening for knowledge - listening for clarification

31. The learning theory that includes activities like behavioral modeling - simulations - role plays - skill drills - and rewards
Groupthink
Action plans - interviews - questionnaires - focus groups - performance contracts
Behavorism
Personal space

32. The technique that allows a WLP professional to present material in a professional manner - and keep a class focused on the correct topic
Written tests - oral Q&A - performance tests - role plays
Request for proposal. A communication from an organization to potential vendors that defines the organizations needs and how to respond to those needs.
Preparation
Agreeing with the client when another response would be better - being judgmental or too rigid - progressing at the wrong pace (too fast/too slow) for the client

33. Things a forcefield analysis ensures
The expected range of a measurement
No area is overlooked - forces to be used are known - there is time to develop other strategies if the analysis reveals the need
Convergers - divergers - assimilators - and accommodators
Learning

34. Types of synthesis models
Discovery - Dream - Design - and Destiny
Two-aix matrixes - flowcharts - dichotomy - graphic models
Ginzberg's theory
A description or design specification for how information should be treated and organized.

35. Two examples of performance support systems
Form - storm - norm - perform - and adjourn.
Observe body language
Job aids - and EPSS
Return-on-investment ( (Benefits - Costs) / Costs) * 100

36. The six steps in a training needs assessment
Questionnaires - follow-up interviews - observation checklists
Problem - action learning group - emphasis on careful questioning and listening - resolution to take action - commitment to learning - group facilitator/learning coach
Learning Management System. Software that automates administration - tracking - and reporting of learning events (ILT and online).
Defining objectives - identifying necessary data - selecting data collection methods - collecting data - analyzing and confirming data - and reporting on the data

37. Examples of internal factors that influence an organization
Electronic Performance Support System. Software that provides just-in-time help - guidance - coaching - or assistance to improve job performance.
Likert scale
Technology - new products - shareholders - financial conditions - system challenges - process challenges - policies
No right or final answers - cause and effect not related to space and time - all solutions require careful consideration - behavior gets worse before it gets better - all systems have limits - foresight benefits the organization

38. Four barriers to communication during training delivery
The minimum time schedule for completing all the tasks in a project with several overlapping or dependent tasks.
Andragogy - time pressures - goal orientation - previous knowledge and experience - relevent content - levels of motivation - and different learning styles
Solution Implementation
Language - speech - environmental - and psychological

39. The three levels of problems in systems thinking
L = P + Q + R. Learning - Programmed instruction - Questioning - Reflection
Interview - survey/questionnaire - observation - focus group - work diary/work log
No right or final answers - cause and effect not related to space and time - all solutions require careful consideration - behavior gets worse before it gets better - all systems have limits - foresight benefits the organization
Structures - patterns - events

40. Extant
Learning technologies
Data from archival records - existing records - report - and data
An unknown or uncontrolled variable that produces an effect
The minimum time schedule for completing all the tasks in a project with several overlapping or dependent tasks.

41. Information Chunking
Balanced scorecard
The process that enables organizations to create short reference materials with relevant information by reducing information into codified - categorized - and reusable content.
Suggestopedia
Ideas - processes - procedures - methods of operation - concepts - principles - and discoveries

42. List David Kolk's four learning styles
Groupthink
Convergers - divergers - assimilators - and accommodators
Do not discriminate in any aspect of employment based on disabilities - with reasonable accommodations such as interpreters - reading aids - instructional material modifications - etc.
Thinking about the whole organization - rather than individuals - and looking primarily at processes

43. An evaluation of an evaluation
Something that disrupts the flow of information between source and receiver
Meta-evaluation
Bloom's Taxonomy
Business Analysis

44. The five stages of D. E. Super's developmental framework
Time and resource intensive - undue influence of vocal member(s) - difficult to facilitate with a single facilitator to encourage participation and take notes
Experiential learning
Growth - exploratory - establishment - maintenance - decline
The selection of measurement points which can have a large impact on the research's ability to be generalized

45. Information Architecture
Websites where users post questions - thoughts and observations - and can reply to other users postings of the same
Weak manager judgments or experience levels - identified talent shortages - organization culture suports structured programs
Reaction
A description or design specification for how information should be treated and organized.

46. Systems thinking
Visual - Auditory - and Kinestethic
Thinking about the whole organization - rather than individuals - and looking primarily at processes
Information that combined with understanding enables understanding
Structures - patterns - events

47. The seventh component of the ASTD HPI model
Change Management
Feedback
Groupthink
Understandable - accurate - functional

48. What does proxemics refer to?
Benefit-to-cost ratio (Total Benefit / Total Program Cost)
Cost-effectiveness - accessibility and application - learner access - and self-direction
To aid in career planning
Personal space

49. Dependent
To systematically plan an organization's future
Failure to partner - failure to consider culture - failure to manage change - and failure to adapt to the client.
Rehersal
The outcome that depends on the independent variable and covariates

50. The four areas measured during a training needs assessment
Cognitive
Business needs - performance needs - learning needs - and learner needs
Preparation
Control groups - management estimates - extant data - external studies