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Certified Professional In Learning And Performance Cplp

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Types of Level 2 instruments
An HTML tag identifying the context of the contents on a website or knowledge base.
Written tests - oral Q&A - performance tests - role plays
Solution Implementation
Create safe haven for learning - create a comfortable environment - encourage participation - facilitate more than lecture.

2. The tool instructors can leverage from WBT to immediately determine a group's understanding of the material
Do not discriminate in any aspect of employment based on disabilities - with reasonable accommodations such as interpreters - reading aids - instructional material modifications - etc.
Polling questions
No area is overlooked - forces to be used are known - there is time to develop other strategies if the analysis reveals the need
Functional context

3. Contrast mentoring to coaching
The explicit and systematic management of intellectual capital and organizational knowledge for the purpose of improving organizations and the people in the organizations; as well as - associated processes like creating - gathering - organizing - ret
Mentoring is longer term - and mentors do not have responsibility for participants improvement.
Entertainment - interaction - control - usability - and customization
Create safe haven for learning - create a comfortable environment - encourage participation - facilitate more than lecture.

4. Level 5 evaluation
Monetary impact/ROI
Reaction
Passive - active - empathetic - listening for knowledge - listening for clarification
Discovery - Dream - Design - and Destiny

5. The three parts of the problem-solving model
Harless' front-end analysis model
Something that disrupts the flow of information between source and receiver
Technology - new products - shareholders - financial conditions - system challenges - process challenges - policies
Diagnose the problem - generate alternative actions/behaviors - identify consequences for those actions/behaviors

6. Four barriers to communication during training delivery
Language - speech - environmental - and psychological
HPI uses a results-based - systematic approach - HPI focuses on accomplishments before behavior - Organizations are systems.
Psychomotor skills
Structure and processes - resources - information - knowledge and skills - motives - and wellness.

7. Describe how facilitation differs from training
Inputs - outputs - process controls - and resources.
Room size or number of participants is too large - when trainer wants to be more formal - when trainer has illegible handwriting - when the trainer presents the same program regularly.
Maslow's hierarchy - McGregor's Theory X and Y of management
Facilitation is used to involve participants - and to help them learn from one another.

8. Five stages of Tuckman's team-maturing model
Simulations
Benefit-to-cost ratio (Total Benefit / Total Program Cost)
Form - storm - norm - perform - and adjourn.
The expected range of a measurement

9. Two circumstances where e-learning is particularly useful
Chaos is simple systems generating complicated behavior. Complexity is complicated systems generating simple behavior.
Harless' front-end analysis model
Rote skills - and prerequisite material
Data that has been given context

10. Three pitfalls of coaching
Data from archival records - existing records - report - and data
Chat rooms are essentially synchronous (real-time) message boards.
Agreeing with the client when another response would be better - being judgmental or too rigid - progressing at the wrong pace (too fast/too slow) for the client
The whole is more than the sum of the parts - patterns are everywhere in the system - cause and effect is never simple - history does and does not repeat itself - change come from chaos - the future can and cannot be predicted

11. Information
Asynchronous
Data that has been given context
Ishikawa - fishbone
Weak manager judgments or experience levels - identified talent shortages - organization culture suports structured programs

12. Three advantages of interviews as a data gathering technique
Socratic questioning
Rich data - comparable data across interviews with proper construction of interview protocol - and adds depth to quantative methods
Identify organizational values - development mission - develop vision - develop value statements
Documentation audit - information system survey - identification of external information sources

13. The six steps in a training needs assessment
The world is created in conversation
Defining objectives - identifying necessary data - selecting data collection methods - collecting data - analyzing and confirming data - and reporting on the data
To improve performance by systematically developing human expertise through organizational development and training
Low frequency - high complexity - high consequence of error - high probability of change in the future

14. Covariates
Control groups - management estimates - extant data - external studies
Productivity Environmental Preference Survey (PEPS) - Canfield Learning Style Inventory - and Learning Style Questionnaire
The multiple dependent variables in a study with multiple independent variables
Return-on-investment ( (Benefits - Costs) / Costs) * 100

15. The purpose of an after-action review

16. The three levels of problems in systems thinking
Knowledge - skills
Structures - patterns - events
Developing employees - motivating employees - deploying employees - aligning people to process to increase performance
- measure - analyze - improve - control

17. The type of results produced by quantative methods
Long-term process for performance improvement based on 1-on-1 interactions where mentee retains the responsibility for improvement
Hard data
L = P + Q + R. Learning - Programmed instruction - Questioning - Reflection
A description or design specification for how information should be treated and organized.

18. What is the best thing to do first when a client wants a designer to develop a training to improve declining business process
Problem - action learning group - emphasis on careful questioning and listening - resolution to take action - commitment to learning - group facilitator/learning coach
Documentation audit - information system survey - identification of external information sources
Perform a front-end analysis
Sequence

19. scripting
Language - speech - environmental - and psychological
A collection of code containing instructions for a computer to perform a specific action
Return-on-investment ( (Benefits - Costs) / Costs) * 100
Self-contained chunk of instructional material

20. The core belief of appreciative inquiry theory
Productivity Environmental Preference Survey (PEPS) - Canfield Learning Style Inventory - and Learning Style Questionnaire
The world is created in conversation
Purpose and character of use (commercial or nonprofit educational use) - nature of the copyrighted work - amount of the work used in relationship to the whole of the work - effect on the market potential for or value of the copyrighted work
Benefit-to-cost ratio (Total Benefit / Total Program Cost)

21. A computer application that is linked directly to another application to train or guide workers through a task
Groupthink
Design
Electronic performance support system (EPSS)
Managerial/administrative - supervisory - functional

22. Single-loop learning
Data that has been given context
Focused on learning and using new necessary skills through incremental change
Learner-centered - content-centered
Inputs - outputs - process controls - and resources.

23. When a WLP professional - prior to a learning session - plans seating arrangement - arranges refreshments - determines goals and expectations for the class - what are they attempting to affect
Cognitivism
Initiating - planning - executing - controlling - closing
Matching current - usually high-potential employees - with future roles within the company to systematic prepare them for a future role
External and environmental influences

24. Types of Level 5 instruments
Accelerated Learning
Solution Selection
Control groups - management estimates - extant data - external studies
An HTML tag identifying the context of the contents on a website or knowledge base.

25. The guidelines Carl Rogers describes as critical elements to remember in adult learning situations
Bloom's taxonomy - six sigma - Kepner-Tregoe
Knowledge - skills
Questions that check for understanding or test for consensus
Facilitators establish the initial mood or climate of the class experience - and clarify the purpose of individuals as well as the general purposes of the group

26. Types of synthesis models
Performance audit
Two-aix matrixes - flowcharts - dichotomy - graphic models
A measure of the variability of scores from the mean
Maslow's hierarchy

27. Closed questions
Knowledge in one's personal memory - includes judgment - insights - experience - know-how - personal beliefs - and personal values.
Written tests - oral Q&A - performance tests - role plays
Questions that check for understanding or test for consensus
Asynchronous

28. The second component of the ASTD HPI model
Monetary impact/ROI
Bloom's taxonomy - six sigma - Kepner-Tregoe
Subject-matter expert
Performance Analysis

29. The three tasks of business analysis
Identify business goals - clarify those goals - determine specificity and measurability of the goals.
Rapid instructional design (RID)
Knowledge - skills
Focused on fundamental shifts in how people view themselves - and intentional alterations of beliefs and values about the world and themselves

30. Information Architecture
Knowledge - skills - desire - environment - and opportunity
Rapid instructional design (RID)
Psychomotor skills
A description or design specification for how information should be treated and organized.

31. List seven things that cannot be copyrighted
Knowledge that has been documented - includes books - manuals - training courses - job aids - software rules - databases - etc.
Functional context
Presentation software
Ideas - processes - procedures - methods of operation - concepts - principles - and discoveries

32. Five approaches to facilitate inclusion
Opener - bridge - main body - and close
Accelerated Learning
Computer-based training. Any learning event that uses computers as the primary distributions method.
Awareness - modeling - targeted interventions - desensitization - training

33. The system that uses knowledge - skills - and attitudes (KSAs) to describe three types of learning

34. The three foundations of action learning

35. A method used to evaluation organizational effectiveness beyond financial measures
Problem - action learning group - emphasis on careful questioning and listening - resolution to take action - commitment to learning - group facilitator/learning coach
Split-half
Balanced scorecard
Bloom's Taxonomy

36. Tacit knowledge

37. Exercises that include a form of real-life situation that allows participants to practice is called
A collection of code containing instructions for a computer to perform a specific action
Simulations
Learning Content Management System. Software that packages courses and learning materials for print - CD-ROM - and electronic publication.
Low frequency - high complexity - high consequence of error - high probability of change in the future

38. The tell approach to learning - based on the theory that learning occurs through exposure to logically presented information - usually involving lecture
Agreeing with the client when another response would be better - being judgmental or too rigid - progressing at the wrong pace (too fast/too slow) for the client
Cognitivism
The process that enables organizations to create short reference materials with relevant information by reducing information into codified - categorized - and reusable content.
Bloom's Taxonomy

39. The way of learning that stresses experience and reflection - and uses an inductive learning process that takes a learner through five stages: experiencing - publishing - processing - generalizing - and applying
Email - whiteboard - bulletin boards - chat rooms - online presentation tools - WIKIs - Blogs - forums - social sites
Experiential learning
Visual - Auditory - and Kinestethic
Business Analysis

40. Nominal data
Job aids - and EPSS
The whole is more than the sum of the parts - patterns are everywhere in the system - cause and effect is never simple - history does and does not repeat itself - change come from chaos - the future can and cannot be predicted
Multiple intelligences theory
Numbers or variables used to classify a system

41. Standard deviation
Growth - exploratory - establishment - maintenance - decline
Cost-effectiveness - accessibility and application - learner access - and self-direction
Form - storm - norm - perform - and adjourn.
A measure of the variability of scores from the mean

42. Three conditions that warrant multi-rater feedback
Questions that check for understanding or test for consensus
Weak manager judgments or experience levels - identified talent shortages - organization culture suports structured programs
Opportunity-centered
Chaos is simple systems generating complicated behavior. Complexity is complicated systems generating simple behavior.

43. The five elements of learner engagement
Entertainment - interaction - control - usability - and customization
An unknown or uncontrolled variable that produces an effect
Job analysis
Interview - survey/questionnaire - observation - focus group - work diary/work log

44. Critical Path
The minimum time schedule for completing all the tasks in a project with several overlapping or dependent tasks.
Job aids - and EPSS
Information that combined with understanding enables understanding
Reliability

45. The four characteristics of online communication
Performance audit
Maslow's hierarchy
Purpose and character of use (commercial or nonprofit educational use) - nature of the copyrighted work - amount of the work used in relationship to the whole of the work - effect on the market potential for or value of the copyrighted work
Image oriented - interactive - immediate - and intimate.

46. The philosophy of teaching focusing on the instructor rather than the participant - and is generally used to in reference to teaching children
Skill variety - task identity - task significance - autonomy - feedback
Subject-matter expert
Email - whiteboard - bulletin boards - chat rooms - online presentation tools - WIKIs - Blogs - forums - social sites
Pedagogy

47. The theory that describes how intelligences reflect how people prefer to process information
The multiple dependent variables in a study with multiple independent variables
Objectivity - confidentiality
Multiple intelligences theory
Icebreakers do not have to relate to the session materials. Opening exercise introduces the session materials being taught.

48. Four elements of an effective oral presentation
Rapid instructional design (RID)
Thinking about the whole organization - rather than individuals - and looking primarily at processes
Opener - bridge - main body - and close
Technology - new products - shareholders - financial conditions - system challenges - process challenges - policies

49. Independent
Personal space
Hard data
A variable the influences the dependent variable
Questions that stimulate discussion

50. Level 4 evaluation
Establish scope - create plan - implement plan - monitor/evaluate/revise plan
Action plans - interviews - questionnaires - focus groups - performance contracts
Behavior
Learning technologies