Test your basic knowledge |

Certified Professional In Learning And Performance Cplp

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A computer application that is linked directly to another application to train or guide workers through a task
An HTML tag identifying the context of the contents on a website or knowledge base.
Electronic performance support system (EPSS)
Questions that check for understanding or test for consensus
Rapid instructional design (RID)

2. Types of synthesis models
Polling questions
Skill variety - task identity - task significance - autonomy - feedback
Two-aix matrixes - flowcharts - dichotomy - graphic models
Silence

3. Extant
Analytical - amiable - drivers - expressive
Change Management
Data from archival records - existing records - report - and data
Managerial/administrative - supervisory - functional

4. The technique trainers should use when a presentation is formal and should present a professional image
Slides
Suggestopedia
Formulation - Development - Implementation - Evaluation
Reaction

5. What is the primary reason for 360-degree feedback
Discovery - Dream - Design - and Destiny
To aid in career planning
A variable whose quantification can be broken down into very small units - often called analog (opposed to discrete)
Extroversion/Introversion - Sensing/Intuition - Thinking/Feeling - Judgment/Perception

6. The process of giving advice or information from one person to another about the usefulness of an event - process or action
Feedback
Reality - feasibility - authority - and learning opportunities
Philosophy of coaching - definition of coaching - standards of ethical coaching conduct - pledge of coaching ethics
The minimum time schedule for completing all the tasks in a project with several overlapping or dependent tasks.

7. The fourth component of the ASTD HPI model
Solution Selection
Numbers or variables used to rank order a system
Learning Management System. Software that automates administration - tracking - and reporting of learning events (ILT and online).
Rich data - comparable data across interviews with proper construction of interview protocol - and adds depth to quantative methods

8. Two characteristics of distance learning
Upper-left cerebral - lower-left limbic - upper-right cerebral - and lower-right limbic
Understandable - accurate - functional
Multiple intelligences theory
Separation of place - time - or both among learners - instructors - and learning resources; Interactions are conducted through one or mode media.

9. Information Architecture
Visual - Auditory - and Kinestethic
L = P + Q + R. Learning - Programmed instruction - Questioning - Reflection
A description or design specification for how information should be treated and organized.
Presentation software

10. The framework developed by Patricia Cross to describe some differences between adult and child learners
Hypothetical
Characteristics of adults as learners (CAL) conceptual framework
Structures - patterns - events
Email - whiteboard - bulletin boards - chat rooms - online presentation tools - WIKIs - Blogs - forums - social sites

11. Four characteristics of effective openers

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183

12. Contrast synchronous to asynchronous e-learning
Culture - vision - strategy - and structure
Synchrononous occurs at a given time with a live instructor. Asynchronous is self-paced and available at any time.
Questions that stimulate discussion
Social contexting - contexting - authority - and concept of time

13. Level 2 evaluation
Action plans - interviews - questionnaires - focus groups - performance contracts
Knowledge - skills
When the cause of the problem is a lack of knowledge or skills
Learning

14. The processes performance management is primarily concerned with
Questions that stimulate discussion
Facilitation is used to involve participants - and to help them learn from one another.
DMAIC methodology - IPO model - flowcharting - evaluation models
Developing employees - motivating employees - deploying employees - aligning people to process to increase performance

15. The mode of training for which classroom training is most effective
Visual - Auditory - and Kinestethic
Hard data
Sorting - tabulating - and comparing raw to summarized data
Psychomotor skills

16. Three examples of active training techniques
Honesty - fairness - lawfulness - compassion - respect - loyalty - dependability
Brainstorming - case studies - and role plays
Identify organizational values - development mission - develop vision - develop value statements
Time and resource intensive - undue influence of vocal member(s) - difficult to facilitate with a single facilitator to encourage participation and take notes

17. The steps in the outsourcing process
Opportunity-centered
Documentation audit - information system survey - identification of external information sources
Email - whiteboard - bulletin boards - chat rooms - online presentation tools - WIKIs - Blogs - forums - social sites
Determining needs - defining scope and budget - creating and sending the RFP - evaluating proposals and selecting vendors - notifying the vendor and negotiating the contract - implementing the project - monitoring the project - completing and evaluat

18. The seven basic self-governing behaviors
Performance audit
Observe body language
Honesty - fairness - lawfulness - compassion - respect - loyalty - dependability
Personal space

19. The five characteristics of every job that influence employee motivation
Threat - problem - solution - habit
Skill variety - task identity - task significance - autonomy - feedback
A variable whose quantification can be broken down into very small units - often called analog (opposed to discrete)
Raw and non-contextual - and can exist in forms usable or not

20. The two mechanisms the chaos and complexity theory focus on
Information - feedback
Charts - graphs
Bloom's taxonomy - six sigma - Kepner-Tregoe
External coaching - internal coaching

21. Types of Level 5 instruments
Maslow's hierarchy - McGregor's Theory X and Y of management
Control groups - management estimates - extant data - external studies
Likert scale
Speed - quantity - quality/accuracy - thoroughness - timeliness

22. The three levels that - when in harmony - work to optimal performance in the Rummler and Brache's model
Return-on-investment ( (Benefits - Costs) / Costs) * 100
Organization - process - and job/performer.
A variable the influences the dependent variable
Central tendency

23. The kinds of objectives that support the final behavioral outcomes by breaking them down into more manageable chunks
Mentoring is longer term - and mentors do not have responsibility for participants improvement.
Determine business impact - improve the design of the learning experience - determine the content's adequacy
Enabling objectives
Psychomotor skills

24. Systems thinking
Do not discriminate in any aspect of employment based on disabilities - with reasonable accommodations such as interpreters - reading aids - instructional material modifications - etc.
Audience - Behavior - Condition - and Degree
Knowledge in one's personal memory - includes judgment - insights - experience - know-how - personal beliefs - and personal values.
Thinking about the whole organization - rather than individuals - and looking primarily at processes

25. The method by which a trainer recognize signs of boredom - disinterest - or lack of understanding
DMAIC methodology - IPO model - flowcharting - evaluation models
Learner self-concept - Learner prior experience - Readiness to learn - Orientation to learning - and Motivation to learn
Validity
Observe body language

26. Dichotomous
L = P + Q + R. Learning - Programmed instruction - Questioning - Reflection
An HTML tag identifying the context of the contents on a website or knowledge base.
A variable that can have one of two possible values.
When the cause of the problem is a lack of knowledge or skills

27. Four things a coach does
Lack of knowledge or skills - lack of physical resources - process problems - lack of information - lack of leadership - lack of information on consequences - lack of motivation - inadequate feedback - inadequate incentives - performer's lack of capa
Identify performance gaps - gains commitment to learning - constructs practice to close gaps - drives application and reflection to improve competence
Numbers or variables used to classify a system
The mid-point of the distribution - 50% of the values are above/below this value

28. Standard deviation
A measure of the variability of scores from the mean
Split-half
Knowledge - skills
Learning technologies

29. Five approaches to facilitate inclusion
Learner-centered - content-centered
Awareness - modeling - targeted interventions - desensitization - training
Inputs - outputs - process controls - and resources.
Reliability

30. Explicit knowledge
Information - resources - incentives/consequences - knowledge and skills - capacity - and motivation.
Breakeven ( ( Program Costs / Investment ) / ( Benefits / Cash Inflow) )
Simulations
Knowledge that has been documented - includes books - manuals - training courses - job aids - software rules - databases - etc.

31. Level 3 evaluation
- measure - analyze - improve - control
The sum of the numbers divided by the total number of values
Results
Walk towards a participant as they speak

32. Malcolm Knowles' work tipped the instructional systems design scale. The two ends of that scale
Learner-centered - content-centered
- measure - analyze - improve - control
Myer-Briggs Type Indicator (MBTI) - DiSC personality profile
Observe body language

33. Four cases when a trainer should not use a chart pack
Low frequency - high complexity - high consequence of error - high probability of change in the future
Engage learner's attention - present materials as input to brain - practice with ideas and skills - review to create new connections and applications
Room size or number of participants is too large - when trainer wants to be more formal - when trainer has illegible handwriting - when the trainer presents the same program regularly.
The outcome that depends on the independent variable and covariates

34. Two theories of motivation for coaching

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183

35. What does context refer to in designing learning
Create safe haven for learning - create a comfortable environment - encourage participation - facilitate more than lecture.
Benefit-to-cost ratio (Total Benefit / Total Program Cost)
Low frequency - high complexity - high consequence of error - high probability of change in the future
Learner characteristics like age - educational background - cultural background - learner expectations - and learn motivation to attend

36. The guidelines Carl Rogers describes as critical elements to remember in adult learning situations
Groupthink
Disengagement - disidentification - disorientation - and disenchantment.
Failure to partner - failure to consider culture - failure to manage change - and failure to adapt to the client.
Facilitators establish the initial mood or climate of the class experience - and clarify the purpose of individuals as well as the general purposes of the group

37. Confounding
Visual - Auditory - and Kinestethic
No right or final answers - cause and effect not related to space and time - all solutions require careful consideration - behavior gets worse before it gets better - all systems have limits - foresight benefits the organization
Pedagogy
An unknown or uncontrolled variable that produces an effect

38. Four benefits of web-based training
Productivity Environmental Preference Survey (PEPS) - Canfield Learning Style Inventory - and Learning Style Questionnaire
The mid-point of the distribution - 50% of the values are above/below this value
Raw and non-contextual - and can exist in forms usable or not
Cost-effectiveness - accessibility and application - learner access - and self-direction

39. VR
Control groups - management estimates - extant data - external studies
Eager to succeed - open to support - interested in different tactics/methods and trying those out - learning oriented
A variable whose quantification can be broken down into very small units - often called analog (opposed to discrete)
Virtual Reality. Computer-based technology that gives the user a realistic - 3-D - interactive experience that engages as many senses as possible.

40. Five ways to use storytelling
No right or final answers - cause and effect not related to space and time - all solutions require careful consideration - behavior gets worse before it gets better - all systems have limits - foresight benefits the organization
Capture attention - help message to be remembered - establish rapport - build credibility - and build team unity.
Data that has been given context
Multiple intelligences theory

41. The theory that describes a person starting at age 18 - moving from career exploration to a series of events including educational specialization that leads to a career path and a final career commitment

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183

42. Karl Albrecht's progressive psychological phases of change response
Data from archival records - existing records - report - and data
Raw and non-contextual - and can exist in forms usable or not
Threat - problem - solution - habit
Initiating - planning - executing - controlling - closing

43. The five principles of andragogy
Learner self-concept - Learner prior experience - Readiness to learn - Orientation to learning - and Motivation to learn
A variable in whole number or distinct units (opposed to continuous)
Structures - patterns - events
Ishikawa - fishbone

44. The four areas measured during a training needs assessment
Business needs - performance needs - learning needs - and learner needs
Learning Management System (LMS)
Characteristics of adults as learners (CAL) conceptual framework
Asynchronous

45. Content validity

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183

46. Two types of job rotations
Cross-functional - cross-country/international
Problem - action learning group - emphasis on careful questioning and listening - resolution to take action - commitment to learning - group facilitator/learning coach
Websites where users post questions - thoughts and observations - and can reply to other users postings of the same
Accelerated Learning

47. Software that automates the administration of training
A variable whose quantification can be broken down into very small units - often called analog (opposed to discrete)
Groupthink
Performance audit
Learning Management System (LMS)

48. RFP
Brainstorming - case studies - and role plays
Monetary impact/ROI
Request for proposal. A communication from an organization to potential vendors that defines the organizations needs and how to respond to those needs.
Meta-evaluation

49. Things feedback to a learner that answered a question should do
Indicate whether response was correct - explain an incorrect response or clarify a correct response - give instructions on how to proceed
Upper-left cerebral - lower-left limbic - upper-right cerebral - and lower-right limbic
The minimum time schedule for completing all the tasks in a project with several overlapping or dependent tasks.
Silence

50. Compare/contrast chaos and complexity
Rich data - comparable data across interviews with proper construction of interview protocol - and adds depth to quantative methods
Andragogy - time pressures - goal orientation - previous knowledge and experience - relevent content - levels of motivation - and different learning styles
Chaos is simple systems generating complicated behavior. Complexity is complicated systems generating simple behavior.
Validity