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Test your basic knowledge |
Certified Professional In Learning And Performance Cplp
Start Test
Study First
Subject
:
certifications
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The characteristics of a complex system
Learning Management System (LMS)
Reliability
The whole is more than the sum of the parts - patterns are everywhere in the system - cause and effect is never simple - history does and does not repeat itself - change come from chaos - the future can and cannot be predicted
Evaluation
2. The seating arrangement is the least conducive to stimulating group discussion
Visual - Auditory - and Kinestethic
Structure and processes - resources - information - knowledge and skills - motives - and wellness.
Theatre style
Questions that check for understanding or test for consensus
3. scripting
L = P + Q + R. Learning - Programmed instruction - Questioning - Reflection
Reliability
Self-study guides - job aids - instructor-led materials - technology-delivered training deliverables - assessments
A collection of code containing instructions for a computer to perform a specific action
4. succession planning
Information - resources - incentives/consequences - knowledge and skills - capacity - and motivation.
When the cause of the problem is a lack of knowledge or skills
Matching current - usually high-potential employees - with future roles within the company to systematic prepare them for a future role
Reliability
5. The technique that allows a WLP professional to present material in a professional manner - and keep a class focused on the correct topic
Economic - social - political and legislative - workforce - technological - and competitive.
Structure and processes - resources - information - knowledge and skills - motives - and wellness.
Preparation
The world is created in conversation
6. The purpose of strategic planning
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7. List seven principles of adult learning
Relevance - inquiry - freedom - connectedness - reception - empowerment - play
Andragogy - time pressures - goal orientation - previous knowledge and experience - relevent content - levels of motivation - and different learning styles
Questionnaires - follow-up interviews - observation checklists
A variable whose quantification can be broken down into very small units - often called analog (opposed to discrete)
8. The four dimensions of personality per the Myers-Briggs Type Indicator
A measure of the variability of scores from the mean
Bloom's taxonomy - six sigma - Kepner-Tregoe
Extroversion/Introversion - Sensing/Intuition - Thinking/Feeling - Judgment/Perception
Cross-functional - cross-country/international
9. Dependent
Separation of place - time - or both among learners - instructors - and learning resources; Interactions are conducted through one or mode media.
Pilot tests - technical reviews - production reviews
The outcome that depends on the independent variable and covariates
Functional context
10. Data
Raw and non-contextual - and can exist in forms usable or not
Performance audit
Maslow's hierarchy
Walk towards a participant as they speak
11. Steps of managing a change project
Cognitivism
Structures - patterns - events
Raw and non-contextual - and can exist in forms usable or not
Initiating - planning - executing - controlling - closing
12. Types of formative evaluation
A description or design specification for how information should be treated and organized.
Pilot tests - technical reviews - production reviews
Constraints analysis
Review strategies - measure performance - take correction action
13. Types of Level 1 instruments
Economic - social - political and legislative - workforce - technological - and competitive.
Questionnaires - follow-up interviews - observation checklists
Evaluation
The world is created in conversation
14. LMS
Asynchronous
Virtual Reality. Computer-based technology that gives the user a realistic - 3-D - interactive experience that engages as many senses as possible.
Learning Management System. Software that automates administration - tracking - and reporting of learning events (ILT and online).
Visual - Auditory - and Kinestethic
15. Three pitfalls of coaching
Agreeing with the client when another response would be better - being judgmental or too rigid - progressing at the wrong pace (too fast/too slow) for the client
Cognitive
The mid-point of the distribution - 50% of the values are above/below this value
Cross-functional - cross-country/international
16. The six major factors that influence performance in Gilbert's behavior engineering model
Information - resources - incentives/consequences - knowledge and skills - capacity - and motivation.
Walk towards a participant as they speak
The expected range of a measurement
Surveys
17. RFP
Solution Implementation
Room size or number of participants is too large - when trainer wants to be more formal - when trainer has illegible handwriting - when the trainer presents the same program regularly.
Knowledge in one's personal memory - includes judgment - insights - experience - know-how - personal beliefs - and personal values.
Request for proposal. A communication from an organization to potential vendors that defines the organizations needs and how to respond to those needs.
18. Four tasks typically done in the job analysis
Harless' front-end analysis model
Create new hire training - develop behavior-based interview questions - write performance objectives - prepare employees for career progression
Rapid instructional design (RID)
Data - Information - Knowledge
19. The theory that describes how intelligences reflect how people prefer to process information
Eager to succeed - open to support - interested in different tactics/methods and trying those out - learning oriented
An HTML tag identifying the context of the contents on a website or knowledge base.
Howard Gardner
Multiple intelligences theory
20. The six founding principles of systems thinking
Personal space
Audience - behavior - condition - and degree
No right or final answers - cause and effect not related to space and time - all solutions require careful consideration - behavior gets worse before it gets better - all systems have limits - foresight benefits the organization
Written tests - oral Q&A - performance tests - role plays
21. List David Kolk's four learning styles
Adult learning theories - instructional design techniques
Convergers - divergers - assimilators - and accommodators
Subject-matter expert
External and environmental influences
22. When a WLP professional - prior to a learning session - plans seating arrangement - arranges refreshments - determines goals and expectations for the class - what are they attempting to affect
Performance records - direct observation - supervisor checklists
External and environmental influences
Myer-Briggs Type Indicator (MBTI) - DiSC personality profile
The expected range of a measurement
23. The second component of the ASTD HPI model
Learner-centered - content-centered
Performance Analysis
Theatre style
Management - performance
24. List six external factors that may affect an organization
Sorting - tabulating - and comparing raw to summarized data
Lack of knowledge or skills - lack of physical resources - process problems - lack of information - lack of leadership - lack of information on consequences - lack of motivation - inadequate feedback - inadequate incentives - performer's lack of capa
Economic - social - political and legislative - workforce - technological - and competitive.
Information that combined with understanding enables understanding
25. The process where each member of a group makes their opinions conform to the perceived group consensus
To aid in career planning
Email - whiteboard - bulletin boards - chat rooms - online presentation tools - WIKIs - Blogs - forums - social sites
Groupthink
Eager to succeed - open to support - interested in different tactics/methods and trying those out - learning oriented
26. Four characteristics of effective openers
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27. The measure that is defined by mean - median - and mode
Central tendency
Electronic Performance Support System. Software that provides just-in-time help - guidance - coaching - or assistance to improve job performance.
Formulation - Development - Implementation - Evaluation
Questions that check for understanding or test for consensus
28. The three fundamental principles of HPI
External/organizational scans - identify business needs - identify change initiatives - collect data - analyze data - report on the data - design the change initiative
Interview - survey/questionnaire - observation - focus group - work diary/work log
Lack of knowledge or skills - lack of physical resources - process problems - lack of information - lack of leadership - lack of information on consequences - lack of motivation - inadequate feedback - inadequate incentives - performer's lack of capa
HPI uses a results-based - systematic approach - HPI focuses on accomplishments before behavior - Organizations are systems.
29. What is an SME
Subject-matter expert
Virtual Reality. Computer-based technology that gives the user a realistic - 3-D - interactive experience that engages as many senses as possible.
Email - whiteboard - bulletin boards - chat rooms - online presentation tools - WIKIs - Blogs - forums - social sites
Room size or number of participants is too large - when trainer wants to be more formal - when trainer has illegible handwriting - when the trainer presents the same program regularly.
30. The theory that matches individual needs to instructional experiences
Ishikawa - fishbone
Opportunity-centered
Structures - patterns - events
Icebreakers do not have to relate to the session materials. Opening exercise introduces the session materials being taught.
31. The technique that should account for 50% of the preparation for a presentation
Data that has been given context
Rehersal
Benjamin Bloom
Electronic Performance Support System. Software that provides just-in-time help - guidance - coaching - or assistance to improve job performance.
32. The seven basic self-governing behaviors
Honesty - fairness - lawfulness - compassion - respect - loyalty - dependability
Developing employees - motivating employees - deploying employees - aligning people to process to increase performance
Preparation
Groupthink
33. The linear scale use to rate statements and attitudes
Likert scale
Documentation audit - information system survey - identification of external information sources
Create safe haven for learning - create a comfortable environment - encourage participation - facilitate more than lecture.
Ginzberg's theory
34. The four quadrants in W.E. (Ned) Herrmann's learning brain model
Capture attention - help message to be remembered - establish rapport - build credibility - and build team unity.
Upper-left cerebral - lower-left limbic - upper-right cerebral - and lower-right limbic
Computer-based training. Any learning event that uses computers as the primary distributions method.
Myer-Briggs Type Indicator (MBTI) - DiSC personality profile
35. The HPI tool that uses the 80/20 rule
Pareto analysis
Learning Management System. Software that automates administration - tracking - and reporting of learning events (ILT and online).
Something that disrupts the flow of information between source and receiver
Knowledge that has been documented - includes books - manuals - training courses - job aids - software rules - databases - etc.
36. The type of question - often starting with 'what if ...' - that is used to get learners to thinking freely
Structure and processes - resources - information - knowledge and skills - motives - and wellness.
Identify business goals - clarify those goals - determine specificity and measurability of the goals.
Behavior
Hypothetical
37. The elements of the 4-D cycle
Performance audit
Performance records - direct observation - supervisor checklists
Discovery - Dream - Design - and Destiny
Theatre style
38. the meaning of significant - in a statistical context
In statistics - it means probably true
Raw and non-contextual - and can exist in forms usable or not
External coaching - internal coaching
Email - whiteboard - bulletin boards - chat rooms - online presentation tools - WIKIs - Blogs - forums - social sites
39. Explicit knowledge
Knowledge that has been documented - includes books - manuals - training courses - job aids - software rules - databases - etc.
Room size or number of participants is too large - when trainer wants to be more formal - when trainer has illegible handwriting - when the trainer presents the same program regularly.
The world is created in conversation
Change is a process not an event. Change management is the process of directing change at each level of an organization.
40. What does context refer to in designing learning
Kurt Lewin's forcefield analysis
Learner characteristics like age - educational background - cultural background - learner expectations - and learn motivation to attend
Passive - active - empathetic - listening for knowledge - listening for clarification
Identify organizational values - development mission - develop vision - develop value statements
41. Confidence interval
The expected range of a measurement
Learning Content Management System. Software that packages courses and learning materials for print - CD-ROM - and electronic publication.
Evaluation
Focused on fundamental changes to thinking patterns and behaviors
42. The tasks involved in the development phase of strategic development
Engage learner's attention - present materials as input to brain - practice with ideas and skills - review to create new connections and applications
External coaching - internal coaching
A group of people who share a common interest - and are willing to share the experiences of their common interest.
Conduct a SWOT - establish strategic goals - develop strategies to achieve the strategic goals
43. The philosophy of teaching focusing on the instructor rather than the participant - and is generally used to in reference to teaching children
Ginzberg's theory
Self-contained chunk of instructional material
Cross-functional - cross-country/international
Pedagogy
44. Knowledge management
Proxemics
Theatre style
Bloom's taxonomy - six sigma - Kepner-Tregoe
The explicit and systematic management of intellectual capital and organizational knowledge for the purpose of improving organizations and the people in the organizations; as well as - associated processes like creating - gathering - organizing - ret
45. Three criteria for formative evaluation
Understandable - accurate - functional
Electronic performance support system (EPSS)
Convergers - divergers - assimilators - and accommodators
Change is a process not an event. Change management is the process of directing change at each level of an organization.
46. The methods learning organizations use to create and foster productive learning
Learning
Observe body language
Capture attention - help message to be remembered - establish rapport - build credibility - and build team unity.
Culture - vision - strategy - and structure
47. The theory that describes a person starting at age 18 - moving from career exploration to a series of events including educational specialization that leads to a career path and a final career commitment
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48. Mode
The most frequently occurring value
A visual tools used to systematically describe actions/behaviors in a sequential flow - including all the steps and tasks for that process flow.
Review strategies - measure performance - take correction action
Cause Analysis
49. ROI
Presentation software
Return-on-investment ( (Benefits - Costs) / Costs) * 100
Culture - vision - strategy - and structure
Management - performance
50. The collection of strategies for quickly producing instructional packages
Create new hire training - develop behavior-based interview questions - write performance objectives - prepare employees for career progression
Rapid instructional design (RID)
Design
A variable in whole number or distinct units (opposed to continuous)