Test your basic knowledge |

Certified Professional In Learning And Performance Cplp

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. The four parts of the International Federation's (ICF) ethical standards
Philosophy of coaching - definition of coaching - standards of ethical coaching conduct - pledge of coaching ethics
Change Management
The selection of measurement points which can have a large impact on the research's ability to be generalized
To aid in career planning

2. Dependent
The outcome that depends on the independent variable and covariates
Constraints analysis
Something that disrupts the flow of information between source and receiver
The sum of the numbers divided by the total number of values

3. The method used to identify all duties - responsibilities - and tasks that make up a single job function or role
Identify organizational values - development mission - develop vision - develop value statements
Job analysis
The extent to which an instrument predicts future results
Purpose and character of use (commercial or nonprofit educational use) - nature of the copyrighted work - amount of the work used in relationship to the whole of the work - effect on the market potential for or value of the copyrighted work

4. Explicit knowledge
Knowledge - skills - desire - environment - and opportunity
Icebreakers do not have to relate to the session materials. Opening exercise introduces the session materials being taught.
To systematically plan an organization's future
Knowledge that has been documented - includes books - manuals - training courses - job aids - software rules - databases - etc.

5. Two examples of performance support systems
Learning Management System. Software that automates administration - tracking - and reporting of learning events (ILT and online).
External coaching - internal coaching
Job aids - and EPSS
Bloom's taxonomy - six sigma - Kepner-Tregoe

6. Four common mistakes HPI professionals make in selecting - designing - and implementing interventions
Separation of place - time - or both among learners - instructors - and learning resources; Interactions are conducted through one or mode media.
Websites where users post questions - thoughts and observations - and can reply to other users postings of the same
Review strategies - measure performance - take correction action
Failure to partner - failure to consider culture - failure to manage change - and failure to adapt to the client.

7. Knowledge management
Separation of place - time - or both among learners - instructors - and learning resources; Interactions are conducted through one or mode media.
Myer-Briggs Type Indicator (MBTI) - DiSC personality profile
Focused on learning and using new necessary skills through incremental change
The explicit and systematic management of intellectual capital and organizational knowledge for the purpose of improving organizations and the people in the organizations; as well as - associated processes like creating - gathering - organizing - ret

8. Three criteria for formative evaluation
Understandable - accurate - functional
Audience - Behavior - Condition - and Degree
Semantic differential
Brainstorming - case studies - and role plays

9. Types of Level 1 instruments
Program Evaluation Review Technique. A diagramming technique that enables project managers to estimate a range of task durations by estimating optomistic - pessimistic - and likely durations for each task.
Rich data - comparable data across interviews with proper construction of interview protocol - and adds depth to quantative methods
Questionnaires - follow-up interviews - observation checklists
Entertainment - interaction - control - usability - and customization

10. The three major tasks of analyzing data
Convergers - divergers - assimilators - and accommodators
Dictatorship - anarchy - democracy
Sorting - tabulating - and comparing raw to summarized data
Rote skills

11. Compare/contrast chaos and complexity
Chaos is simple systems generating complicated behavior. Complexity is complicated systems generating simple behavior.
Ishikawa - fishbone
Information that combined with understanding enables understanding
Focused on fundamental shifts in how people view themselves - and intentional alterations of beliefs and values about the world and themselves

12. The type of learning that E-Learning is outstanding for teaching because it has infinite patience
Computer-based training. Any learning event that uses computers as the primary distributions method.
Learner self-concept - Learner prior experience - Readiness to learn - Orientation to learning - and Motivation to learn
A variable that can have one of two possible values.
Rote skills

13. Factors that determine fair use
Purpose and character of use (commercial or nonprofit educational use) - nature of the copyrighted work - amount of the work used in relationship to the whole of the work - effect on the market potential for or value of the copyrighted work
Documentation audit - information system survey - identification of external information sources
Functional context
HPI uses a results-based - systematic approach - HPI focuses on accomplishments before behavior - Organizations are systems.

14. Confounding
Determining needs - defining scope and budget - creating and sending the RFP - evaluating proposals and selecting vendors - notifying the vendor and negotiating the contract - implementing the project - monitoring the project - completing and evaluat
Management - performance
Enabling objectives
An unknown or uncontrolled variable that produces an effect

15. Information
Cost-effectiveness - accessibility and application - learner access - and self-direction
Proxemics
Reliability
Data that has been given context

16. Qualitative
Developing employees - motivating employees - deploying employees - aligning people to process to increase performance
Business needs - performance needs - learning needs - and learner needs
Growth - exploratory - establishment - maintenance - decline
Measures looking at opinions - behaviors - and attributes

17. Knowledge Mapping
Interviews
The process that connects information - education - expertise - and practical application of people in an organization for the purposes of sharing and access.
Room size or number of participants is too large - when trainer wants to be more formal - when trainer has illegible handwriting - when the trainer presents the same program regularly.
Request for proposal. A communication from an organization to potential vendors that defines the organizations needs and how to respond to those needs.

18. The HPI tool that can gather both qualitative and quantitative data
Split-half
Surveys
Long-term process for performance improvement based on 1-on-1 interactions where mentee retains the responsibility for improvement
Personal space

19. The tasks involved in the formulation phase of strategic development
Rapid instructional design (RID)
Brainstorming - case studies - and role plays
Identify organizational values - development mission - develop vision - develop value statements
Philosophy of coaching - definition of coaching - standards of ethical coaching conduct - pledge of coaching ethics

20. The four Cs of change
Create a vision - communicate the plan - connect the people - congratulate success
The extent to which an instrument predicts future results
Knowledge - skills - desire - environment - and opportunity
Defining objectives - identifying necessary data - selecting data collection methods - collecting data - analyzing and confirming data - and reporting on the data

21. Mentoring
Long-term process for performance improvement based on 1-on-1 interactions where mentee retains the responsibility for improvement
Business Analysis
Measures looking at opinions - behaviors - and attributes
High cost - scheduling difficulties - and temporary (unless learners have opportunity to practice)

22. The seven basic self-governing behaviors
Honesty - fairness - lawfulness - compassion - respect - loyalty - dependability
Rote skills - and prerequisite material
Cause Analysis
Experiencing - publishing - processing - generalizing - and applying

23. The five principles of andragogy
Lack of knowledge or skills - lack of physical resources - process problems - lack of information - lack of leadership - lack of information on consequences - lack of motivation - inadequate feedback - inadequate incentives - performer's lack of capa
L = P + Q + R. Learning - Programmed instruction - Questioning - Reflection
Change is a process not an event. Change management is the process of directing change at each level of an organization.
Learner self-concept - Learner prior experience - Readiness to learn - Orientation to learning - and Motivation to learn

24. Things feedback to a learner that answered a question should do
Reliability
Business Analysis
Solution Selection
Indicate whether response was correct - explain an incorrect response or clarify a correct response - give instructions on how to proceed

25. The seventh component of the ASTD HPI model
Bloom's Taxonomy
To improve performance by systematically developing human expertise through organizational development and training
Change Management
Speed - quantity - quality/accuracy - thoroughness - timeliness

26. The first component of the ASTD HPI model
Numbers or variables used to rank order a system
Constraints analysis
Sorting - tabulating - and comparing raw to summarized data
Business Analysis

27. The way of learning that stresses experience and reflection - and uses an inductive learning process that takes a learner through five stages: experiencing - publishing - processing - generalizing - and applying
Experiential learning
External coaching - internal coaching
Measures looking at opinions - behaviors - and attributes
Kurt Lewin's forcefield analysis

28. Community of practice
Do not discriminate in any aspect of employment based on disabilities - with reasonable accommodations such as interpreters - reading aids - instructional material modifications - etc.
A group of people who share a common interest - and are willing to share the experiences of their common interest.
Problem - action learning group - emphasis on careful questioning and listening - resolution to take action - commitment to learning - group facilitator/learning coach
Identify organizational values - development mission - develop vision - develop value statements

29. Extant
Data from archival records - existing records - report - and data
Bloom's Taxonomy
Performance audit
Behavorism

30. The term for the relationship of people's positions in space
A variable that can have one of two possible values.
Proxemics
Cognitivism
Myer-Briggs Type Indicator (MBTI) - DiSC personality profile

31. BCR
Presentation software
Silence
The expected range of a measurement
Benefit-to-cost ratio (Total Benefit / Total Program Cost)

32. The instructional design model is based on the assumptions that design happens in a context of project management that establishes roles - tasks - timelines - budgets - checkpoints - and supervisory procedures
Seels and Glasgow instructional systems design model
Honesty - fairness - lawfulness - compassion - respect - loyalty - dependability
Action plans - interviews - questionnaires - focus groups - performance contracts
Change Management

33. Three tools for determining learner preferences
Facilitators establish the initial mood or climate of the class experience - and clarify the purpose of individuals as well as the general purposes of the group
Productivity Environmental Preference Survey (PEPS) - Canfield Learning Style Inventory - and Learning Style Questionnaire
Culture - vision - strategy - and structure
Multiple intelligences theory

34. The e-Learning techniques allows learners to personally assess what can be learned - the value of the content - and the difficulty of the content
Navigation
L = P + Q + R. Learning - Programmed instruction - Questioning - Reflection
Identify performance gaps - gains commitment to learning - constructs practice to close gaps - drives application and reflection to improve competence
Audience - behavior - condition - and degree

35. The ability of the same measurement to produce consistent results over time
Control groups - management estimates - extant data - external studies
Split-half
Weak manager judgments or experience levels - identified talent shortages - organization culture suports structured programs
Reliability

36. the meaning of significant - in a statistical context
Productivity Environmental Preference Survey (PEPS) - Canfield Learning Style Inventory - and Learning Style Questionnaire
The mid-point of the distribution - 50% of the values are above/below this value
Pareto analysis
In statistics - it means probably true

37. The five elements of learner engagement
Cognitive
Entertainment - interaction - control - usability - and customization
The explicit and systematic management of intellectual capital and organizational knowledge for the purpose of improving organizations and the people in the organizations; as well as - associated processes like creating - gathering - organizing - ret
Navigation

38. Mode
The most frequently occurring value
Psychomotor skills
Business needs - performance needs - learning needs - and learner needs
Image oriented - interactive - immediate - and intimate.

39. Single-loop learning
Information that combined with understanding enables understanding
Benefit-to-cost ratio (Total Benefit / Total Program Cost)
Language - speech - environmental - and psychological
Focused on learning and using new necessary skills through incremental change

40. The linear scale use to rate statements and attitudes
Multiple intelligences theory
Initiating - planning - executing - controlling - closing
Likert scale
Convergers - divergers - assimilators - and accommodators

41. Types of Level 4 instruments
Performance records - direct observation - supervisor checklists
Chat rooms are essentially synchronous (real-time) message boards.
Proxemics
Synchrononous occurs at a given time with a live instructor. Asynchronous is self-paced and available at any time.

42. The learning theory that includes activities like behavioral modeling - simulations - role plays - skill drills - and rewards
Behavorism
Validity
Learning Management System (LMS)
Knowledge that has been documented - includes books - manuals - training courses - job aids - software rules - databases - etc.

43. Four characteristics of highly motivated clients
Performance audit
Eager to succeed - open to support - interested in different tactics/methods and trying those out - learning oriented
Reaction
Numbers or variables used to rank order a system

44. LCMS
Learning Content Management System. Software that packages courses and learning materials for print - CD-ROM - and electronic publication.
Action plans - interviews - questionnaires - focus groups - performance contracts
Behavorism
Knowledge in one's personal memory - includes judgment - insights - experience - know-how - personal beliefs - and personal values.

45. Three drawbacks of classroom training
Determining needs - defining scope and budget - creating and sending the RFP - evaluating proposals and selecting vendors - notifying the vendor and negotiating the contract - implementing the project - monitoring the project - completing and evaluat
Create new hire training - develop behavior-based interview questions - write performance objectives - prepare employees for career progression
High cost - scheduling difficulties - and temporary (unless learners have opportunity to practice)
When the cause of the problem is a lack of knowledge or skills

46. Malcolm Knowles' work tipped the instructional systems design scale. The two ends of that scale
Personal space
Learner-centered - content-centered
Control groups - management estimates - extant data - external studies
Growth - exploratory - establishment - maintenance - decline

47. Four things a coach does
Structure
Identify performance gaps - gains commitment to learning - constructs practice to close gaps - drives application and reflection to improve competence
Audience - Behavior - Condition - and Degree
Indicate whether response was correct - explain an incorrect response or clarify a correct response - give instructions on how to proceed

48. List six categories of HPI solutions
Reliability
Structure and processes - resources - information - knowledge and skills - motives - and wellness.
Learning organizations - systems thinking
Organization - process - and job/performer.

49. What does proxemics refer to?
Solution Selection
An HTML tag identifying the context of the contents on a website or knowledge base.
Personal space
Identify organizational values - development mission - develop vision - develop value statements

50. The two management practices similar to complexity theory
Rehersal
Chaos is simple systems generating complicated behavior. Complexity is complicated systems generating simple behavior.
Myer-Briggs Type Indicator (MBTI) - DiSC personality profile
Learning organizations - systems thinking