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Test your basic knowledge |
Certified Professional In Learning And Performance Cplp
Start Test
Study First
Subject
:
certifications
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The type of results produced by quantative methods
Skill variety - task identity - task significance - autonomy - feedback
A visual tools used to systematically describe actions/behaviors in a sequential flow - including all the steps and tasks for that process flow.
Questions that stimulate discussion
Hard data
2. Sequencing and structure are closely related. What refers to the relationship among skills and topics
A variable in whole number or distinct units (opposed to continuous)
Speed - quantity - quality/accuracy - thoroughness - timeliness
Feedback
Structure
3. The technique trainers should use when they want to use the revelation technique
Presentation software
A description or design specification for how information should be treated and organized.
Ishikawa - fishbone
Eager to succeed - open to support - interested in different tactics/methods and trying those out - learning oriented
4. LCMS
Visual - Auditory - and Kinestethic
Walk towards a participant as they speak
Learning Content Management System. Software that packages courses and learning materials for print - CD-ROM - and electronic publication.
Gain understanding or learning objectives - learn the materials - practice the delivery - prepare questions to stimulate learning.
5. Things a forcefield analysis ensures
Structures - patterns - events
No area is overlooked - forces to be used are known - there is time to develop other strategies if the analysis reveals the need
Robert Mager
Data - Information - Knowledge
6. Quantitative
A variable that can have one of two possible values.
Determining needs - defining scope and budget - creating and sending the RFP - evaluating proposals and selecting vendors - notifying the vendor and negotiating the contract - implementing the project - monitoring the project - completing and evaluat
Measures of quantity or numbers
Information that combined with understanding enables understanding
7. Data
Virtual Reality. Computer-based technology that gives the user a realistic - 3-D - interactive experience that engages as many senses as possible.
The minimum time schedule for completing all the tasks in a project with several overlapping or dependent tasks.
Raw and non-contextual - and can exist in forms usable or not
Job aids - and EPSS
8. BCR
Benefit-to-cost ratio (Total Benefit / Total Program Cost)
Written tests - oral Q&A - performance tests - role plays
Charts - graphs
Understandable - accurate - functional
9. The reliability test where one test is split into two shorter ones - by randomly assigning test items to one half or the other
HPI uses a results-based - systematic approach - HPI focuses on accomplishments before behavior - Organizations are systems.
Identify performance gaps - gains commitment to learning - constructs practice to close gaps - drives application and reflection to improve competence
Split-half
Characteristics of adults as learners (CAL) conceptual framework
10. The measure that is defined by mean - median - and mode
The whole is more than the sum of the parts - patterns are everywhere in the system - cause and effect is never simple - history does and does not repeat itself - change come from chaos - the future can and cannot be predicted
Central tendency
Thinking about the whole organization - rather than individuals - and looking primarily at processes
Passive - active - empathetic - listening for knowledge - listening for clarification
11. The two criteria for a successful training program that must be accounted for by the WLP professional
Room size or number of participants is too large - when trainer wants to be more formal - when trainer has illegible handwriting - when the trainer presents the same program regularly.
Speed - quantity - quality/accuracy - thoroughness - timeliness
Current organization climate - available resources
Cognitive
12. The factors that are defined during the performance gap analysis
Visual - Auditory - and Kinestethic
Productivity Environmental Preference Survey (PEPS) - Canfield Learning Style Inventory - and Learning Style Questionnaire
A description or design specification for how information should be treated and organized.
Driving forces - restraining forces - current state - desired state
13. The requirements of the ADA
Numbers or variables used to rank order a system
Experiencing - publishing - processing - generalizing - and applying
Learning Management System. Software that automates administration - tracking - and reporting of learning events (ILT and online).
Do not discriminate in any aspect of employment based on disabilities - with reasonable accommodations such as interpreters - reading aids - instructional material modifications - etc.
14. The purpose of workforce planning
Focused on learning and using new necessary skills through incremental change
To improve performance by systematically developing human expertise through organizational development and training
Experiential learning
Myer-Briggs Type Indicator (MBTI) - DiSC personality profile
15. The purpose of an after-action review
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16. Four elements of an effective oral presentation
Split-half
Opener - bridge - main body - and close
Accelerated Learning
Behavorism
17. The six founding principles of systems thinking
No right or final answers - cause and effect not related to space and time - all solutions require careful consideration - behavior gets worse before it gets better - all systems have limits - foresight benefits the organization
The whole is more than the sum of the parts - patterns are everywhere in the system - cause and effect is never simple - history does and does not repeat itself - change come from chaos - the future can and cannot be predicted
Electronic performance support system (EPSS)
Technical competence - people skills - conceptual skills - results - taste - judgment - character
18. The characteristics of a complex system
Focused on fundamental changes to thinking patterns and behaviors
The explicit and systematic management of intellectual capital and organizational knowledge for the purpose of improving organizations and the people in the organizations; as well as - associated processes like creating - gathering - organizing - ret
Suggestopedia
The whole is more than the sum of the parts - patterns are everywhere in the system - cause and effect is never simple - history does and does not repeat itself - change come from chaos - the future can and cannot be predicted
19. The four components of a learning objective
Audience - Behavior - Condition - and Degree
Rehersal
Skill variety - task identity - task significance - autonomy - feedback
Defining objectives - identifying necessary data - selecting data collection methods - collecting data - analyzing and confirming data - and reporting on the data
20. The three building blocks of knowledge management
Understandable - accurate - functional
Data - Information - Knowledge
Cost or budget - lesson content - learner background and expectations - time available - and facilities/equipment/materials
The outcome that depends on the independent variable and covariates
21. Independent
Walk towards a participant as they speak
Split-half
Howard Gardner
A variable the influences the dependent variable
22. The instrument where participants rate two contrasting ideas or words by circling points on a line
Semantic differential
Split-half
Formulation - Development - Implementation - Evaluation
Identify business goals - clarify those goals - determine specificity and measurability of the goals.
23. Dichotomous
Misplacing ownership - misaligning incentives - saving recognition - playing favorites - misspeaking praise
Terminal objectives
A variable that can have one of two possible values.
Honesty - fairness - lawfulness - compassion - respect - loyalty - dependability
24. The four quadrants in W.E. (Ned) Herrmann's learning brain model
Upper-left cerebral - lower-left limbic - upper-right cerebral - and lower-right limbic
Chat rooms are essentially synchronous (real-time) message boards.
Results
The whole is more than the sum of the parts - patterns are everywhere in the system - cause and effect is never simple - history does and does not repeat itself - change come from chaos - the future can and cannot be predicted
25. Examples of internal factors that influence an organization
Low frequency - high complexity - high consequence of error - high probability of change in the future
Knowledge - skills - desire - environment - and opportunity
Meta-evaluation
Technology - new products - shareholders - financial conditions - system challenges - process challenges - policies
26. Community of practice
A group of people who share a common interest - and are willing to share the experiences of their common interest.
Myer-Briggs Type Indicator (MBTI) - DiSC personality profile
Change Management
Disengagement - disidentification - disorientation - and disenchantment.
27. RFP
Capture attention - help message to be remembered - establish rapport - build credibility - and build team unity.
Self-contained chunk of instructional material
Speed - quantity - quality/accuracy - thoroughness - timeliness
Request for proposal. A communication from an organization to potential vendors that defines the organizations needs and how to respond to those needs.
28. Cordinal data
Capture attention - help message to be remembered - establish rapport - build credibility - and build team unity.
Identify business goals - clarify those goals - determine specificity and measurability of the goals.
Numbers or variables used to rank order a system
Time and resource intensive - undue influence of vocal member(s) - difficult to facilitate with a single facilitator to encourage participation and take notes
29. List David Kolk's four learning styles
Benjamin Bloom
Establish scope - create plan - implement plan - monitor/evaluate/revise plan
Hard data
Convergers - divergers - assimilators - and accommodators
30. scripting
Focused on fundamental changes to thinking patterns and behaviors
A collection of code containing instructions for a computer to perform a specific action
A variable the influences the dependent variable
Knowledge - skills - desire - environment - and opportunity
31. Single-loop learning
Interview - survey/questionnaire - observation - focus group - work diary/work log
Simulations
The extent to which an instrument represents the program's content
Focused on learning and using new necessary skills through incremental change
32. Three pitfalls of coaching
Social contexting - contexting - authority - and concept of time
Management - performance
Agreeing with the client when another response would be better - being judgmental or too rigid - progressing at the wrong pace (too fast/too slow) for the client
Walk towards a participant as they speak
33. Knowledge Mapping
The process that connects information - education - expertise - and practical application of people in an organization for the purposes of sharing and access.
Competing - accommodating - avoiding - collaborating - and compromising.
Maslow's hierarchy
Knowledge in one's personal memory - includes judgment - insights - experience - know-how - personal beliefs - and personal values.
34. Four characteristics of tasks that are well-suited for job aids
The mid-point of the distribution - 50% of the values are above/below this value
Low frequency - high complexity - high consequence of error - high probability of change in the future
Analytical - amiable - drivers - expressive
The process that enables organizations to create short reference materials with relevant information by reducing information into codified - categorized - and reusable content.
35. The theory that describes a person starting at age 18 - moving from career exploration to a series of events including educational specialization that leads to a career path and a final career commitment
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36. An evaluation of an evaluation
problem - establish action plan - clarify values - identify alternatives - discover probable outcomes - eliminate alternatives systematically - start action
Separation of place - time - or both among learners - instructors - and learning resources; Interactions are conducted through one or mode media.
Meta-evaluation
Focused on learning and using new necessary skills through incremental change
37. The purposes of training evaluation
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38. The other names for a cause-and-effect diagram
Performance audit
Discovery - Dream - Design - and Destiny
Ishikawa - fishbone
Benjamin Bloom
39. Malcolm Knowles' work tipped the instructional systems design scale. The two ends of that scale
Learner-centered - content-centered
Opportunity-centered
High cost - scheduling difficulties - and temporary (unless learners have opportunity to practice)
Subject-matter expert
40. The tasks involved in the development phase of strategic development
Determine business impact - improve the design of the learning experience - determine the content's adequacy
Conduct a SWOT - establish strategic goals - develop strategies to achieve the strategic goals
Perform a front-end analysis
Icebreakers do not have to relate to the session materials. Opening exercise introduces the session materials being taught.
41. Three basic management styles
Cross-functional - cross-country/international
Dictatorship - anarchy - democracy
The selection of measurement points which can have a large impact on the research's ability to be generalized
Change is a process not an event. Change management is the process of directing change at each level of an organization.
42. Five technologies that can be used to connect clients to coaches
Information - resources - incentives/consequences - knowledge and skills - capacity - and motivation.
Phone - VoIP - online meetings - email - specialized software
Managerial/administrative - supervisory - functional
Howard Gardner
43. The analysis that identifies forces that maintain the status quo - and the approaches to allow change
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44. Covariates
Benjamin Bloom
Raw and non-contextual - and can exist in forms usable or not
Knowledge - skills
The multiple dependent variables in a study with multiple independent variables
45. Steps of managing a change project
Defining objectives - identifying necessary data - selecting data collection methods - collecting data - analyzing and confirming data - and reporting on the data
Initiating - planning - executing - controlling - closing
Developing employees - motivating employees - deploying employees - aligning people to process to increase performance
Design
46. The term for the relationship of people's positions in space
Suggestopedia
Form - storm - norm - perform - and adjourn.
Proxemics
An HTML tag identifying the context of the contents on a website or knowledge base.
47. VR
Capture attention - reveal trainer's style - raise participant's comfort level - introduce the topic of the presentation.
Something that disrupts the flow of information between source and receiver
Validity
Virtual Reality. Computer-based technology that gives the user a realistic - 3-D - interactive experience that engages as many senses as possible.
48. Discrete
Defining objectives - identifying necessary data - selecting data collection methods - collecting data - analyzing and confirming data - and reporting on the data
A variable in whole number or distinct units (opposed to continuous)
Semantic differential
Central tendency
49. Meta-tag
Learner self-concept - Learner prior experience - Readiness to learn - Orientation to learning - and Motivation to learn
An HTML tag identifying the context of the contents on a website or knowledge base.
Raw and non-contextual - and can exist in forms usable or not
problem - establish action plan - clarify values - identify alternatives - discover probable outcomes - eliminate alternatives systematically - start action
50. The seven attributes essential for leadership per Warren Bennis
Measures looking at opinions - behaviors - and attributes
Technical competence - people skills - conceptual skills - results - taste - judgment - character
Groupthink
L = P + Q + R. Learning - Programmed instruction - Questioning - Reflection