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Certified Professional In Learning And Performance Cplp

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. The term for the relationship of people's positions in space
Sequence
Proxemics
Raw and non-contextual - and can exist in forms usable or not
Pedagogy

2. When a WLP professional - prior to a learning session - plans seating arrangement - arranges refreshments - determines goals and expectations for the class - what are they attempting to affect
External and environmental influences
Performance Analysis
Balanced scorecard
Language - speech - environmental - and psychological

3. List 10 types of root causes

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4. The guidelines Carl Rogers describes as critical elements to remember in adult learning situations
Monetary impact/ROI
Suggestopedia
Facilitators establish the initial mood or climate of the class experience - and clarify the purpose of individuals as well as the general purposes of the group
Purpose and character of use (commercial or nonprofit educational use) - nature of the copyrighted work - amount of the work used in relationship to the whole of the work - effect on the market potential for or value of the copyrighted work

5. Exercises that include a form of real-life situation that allows participants to practice is called
Capture attention - reveal trainer's style - raise participant's comfort level - introduce the topic of the presentation.
Simulations
Measures of quantity or numbers
Business Analysis

6. The type of question - often starting with 'what if ...' - that is used to get learners to thinking freely
Kurt Lewin's forcefield analysis
Self-contained chunk of instructional material
Hypothetical
The minimum time schedule for completing all the tasks in a project with several overlapping or dependent tasks.

7. The third component of the ASTD HPI model
Validity
Focused on fundamental changes to thinking patterns and behaviors
Cause Analysis
Self-contained chunk of instructional material

8. List seven things that cannot be copyrighted
Ideas - processes - procedures - methods of operation - concepts - principles - and discoveries
Determine business impact - improve the design of the learning experience - determine the content's adequacy
Eager to succeed - open to support - interested in different tactics/methods and trying those out - learning oriented
A collection of code containing instructions for a computer to perform a specific action

9. The core belief of appreciative inquiry theory
Rote skills
Groupthink
The world is created in conversation
Theatre style

10. Describe how facilitation differs from training
Learning technologies
Communication - client motivation - self-management - technical skills
Phone - VoIP - online meetings - email - specialized software
Facilitation is used to involve participants - and to help them learn from one another.

11. The three fundamental principles of HPI
Defining objectives - identifying necessary data - selecting data collection methods - collecting data - analyzing and confirming data - and reporting on the data
Awareness - modeling - targeted interventions - desensitization - training
Audience - behavior - condition - and degree
HPI uses a results-based - systematic approach - HPI focuses on accomplishments before behavior - Organizations are systems.

12. The system that uses knowledge - skills - and attitudes (KSAs) to describe three types of learning

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13. Five job analysis methods
Time and resource intensive - undue influence of vocal member(s) - difficult to facilitate with a single facilitator to encourage participation and take notes
Audience - Behavior - Condition - and Degree
Something that disrupts the flow of information between source and receiver
Interview - survey/questionnaire - observation - focus group - work diary/work log

14. Four benefits of web-based training
Bloom's taxonomy - six sigma - Kepner-Tregoe
The most frequently occurring value
Knowledge - skills
Cost-effectiveness - accessibility and application - learner access - and self-direction

15. The five criteria to measure performance after coaching
Speed - quantity - quality/accuracy - thoroughness - timeliness
The most frequently occurring value
Opener - bridge - main body - and close
The expected range of a measurement

16. The technique that should account for 50% of the preparation for a presentation
The expected range of a measurement
Dictatorship - anarchy - democracy
Rehersal
Discovery - Dream - Design - and Destiny

17. The popularizer of the multiple intelligences theory
Howard Gardner
Program Evaluation Review Technique. A diagramming technique that enables project managers to estimate a range of task durations by estimating optomistic - pessimistic - and likely durations for each task.
Questionnaires - follow-up interviews - observation checklists
Productivity Environmental Preference Survey (PEPS) - Canfield Learning Style Inventory - and Learning Style Questionnaire

18. Four tasks typically done in the job analysis
Create safe haven for learning - create a comfortable environment - encourage participation - facilitate more than lecture.
Create new hire training - develop behavior-based interview questions - write performance objectives - prepare employees for career progression
Focused on fundamental shifts in how people view themselves - and intentional alterations of beliefs and values about the world and themselves
To aid in career planning

19. The creator of the theory of three types of learning - knowledge - skills - and attitudes
External/organizational scans - identify business needs - identify change initiatives - collect data - analyze data - report on the data - design the change initiative
Documentation audit - information system survey - identification of external information sources
Visual - Auditory - and Kinestethic
Benjamin Bloom

20. The six founding principles of systems thinking
L = P + Q + R. Learning - Programmed instruction - Questioning - Reflection
The multiple dependent variables in a study with multiple independent variables
Chat rooms are essentially synchronous (real-time) message boards.
No right or final answers - cause and effect not related to space and time - all solutions require careful consideration - behavior gets worse before it gets better - all systems have limits - foresight benefits the organization

21. Double-loop learning
Form - storm - norm - perform - and adjourn.
Chaos is simple systems generating complicated behavior. Complexity is complicated systems generating simple behavior.
Written tests - oral Q&A - performance tests - role plays
Focused on fundamental changes to thinking patterns and behaviors

22. The three competency elements that constitute most jobs
Managerial/administrative - supervisory - functional
Mentoring is longer term - and mentors do not have responsibility for participants improvement.
Control groups - management estimates - extant data - external studies
The process that connects information - education - expertise - and practical application of people in an organization for the purposes of sharing and access.

23. The six steps in a training needs assessment
Reliability
Defining objectives - identifying necessary data - selecting data collection methods - collecting data - analyzing and confirming data - and reporting on the data
Formulation - Development - Implementation - Evaluation
A measure of the variability of scores from the mean

24. The three major tasks of analyzing data
Sorting - tabulating - and comparing raw to summarized data
Email - whiteboard - bulletin boards - chat rooms - online presentation tools - WIKIs - Blogs - forums - social sites
Facilitation is used to involve participants - and to help them learn from one another.
Psychomotor skills

25. The method where instruction is provided in a self-directed format that is available at all times - even with a facilitator is not online
Asynchronous
Observe body language
The outcome that depends on the independent variable and covariates
Social contexting - contexting - authority - and concept of time

26. Four things a coach does
Skill variety - task identity - task significance - autonomy - feedback
Identify performance gaps - gains commitment to learning - constructs practice to close gaps - drives application and reflection to improve competence
Computer-based training. Any learning event that uses computers as the primary distributions method.
The multiple dependent variables in a study with multiple independent variables

27. The phases of strategic development
Upper-left cerebral - lower-left limbic - upper-right cerebral - and lower-right limbic
Managers are responsible for their own development - executives are responsible for the development of their subordinates - the organization is responsible for providing growth opportunities
Formulation - Development - Implementation - Evaluation
Cause Analysis

28. Nominal data
To systematically plan an organization's future
Structure and processes - resources - information - knowledge and skills - motives - and wellness.
Numbers or variables used to classify a system
Electronic Performance Support System. Software that provides just-in-time help - guidance - coaching - or assistance to improve job performance.

29. When is training the appropriate solution to a performance problem
Pilot tests - technical reviews - production reviews
Skill variety - task identity - task significance - autonomy - feedback
When the cause of the problem is a lack of knowledge or skills
The world is created in conversation

30. The type of learning that E-Learning is outstanding for teaching because it has infinite patience
Monetary impact/ROI
Rote skills
Split-half
Interview - survey/questionnaire - observation - focus group - work diary/work log

31. The steps in the outsourcing process
Inputs - outputs - process controls - and resources.
Determining needs - defining scope and budget - creating and sending the RFP - evaluating proposals and selecting vendors - notifying the vendor and negotiating the contract - implementing the project - monitoring the project - completing and evaluat
Written tests - oral Q&A - performance tests - role plays
Determine business impact - improve the design of the learning experience - determine the content's adequacy

32. The philosophy of teaching focusing on the instructor rather than the participant - and is generally used to in reference to teaching children
Feedback
Learning technologies
Failure to partner - failure to consider culture - failure to manage change - and failure to adapt to the client.
Pedagogy

33. The diagnostic model that identifies the performance problem cause - based on cause driving solution

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34. The purpose of strategic planning

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35. Malcolm Knowles' work tipped the instructional systems design scale. The two ends of that scale
Silence
Learner-centered - content-centered
Current organization climate - available resources
Experiential learning

36. Cordinal data
Numbers or variables used to rank order a system
Maslow's hierarchy
The world is created in conversation
Balanced scorecard

37. Meta-tag
Failure to partner - failure to consider culture - failure to manage change - and failure to adapt to the client.
Structures - patterns - events
Behavior
An HTML tag identifying the context of the contents on a website or knowledge base.

38. Triple-loop learning
Identify business goals - clarify those goals - determine specificity and measurability of the goals.
Awareness - modeling - targeted interventions - desensitization - training
Focused on fundamental shifts in how people view themselves - and intentional alterations of beliefs and values about the world and themselves
Numbers or variables used to rank order a system

39. The five principles of andragogy
Diagnose the problem - generate alternative actions/behaviors - identify consequences for those actions/behaviors
Learner self-concept - Learner prior experience - Readiness to learn - Orientation to learning - and Motivation to learn
Thinking about the whole organization - rather than individuals - and looking primarily at processes
Computer-based training. Any learning event that uses computers as the primary distributions method.

40. The four most important skills for a coach
A measure of the variability of scores from the mean
Slides
To aid in career planning
Communication - client motivation - self-management - technical skills

41. ROI
Eager to succeed - open to support - interested in different tactics/methods and trying those out - learning oriented
Return-on-investment ( (Benefits - Costs) / Costs) * 100
Matching current - usually high-potential employees - with future roles within the company to systematic prepare them for a future role
Control groups - management estimates - extant data - external studies

42. Types of Level 3 instruments
Language - speech - environmental - and psychological
Semantic differential
Presentation software
Action plans - interviews - questionnaires - focus groups - performance contracts

43. Predictive validity
The extent to which an instrument predicts future results
Benjamin Bloom
Perform a front-end analysis
The extent to which an instrument represents the program's content

44. The tasks involved in the formulation phase of strategic development
Identify organizational values - development mission - develop vision - develop value statements
Failure to partner - failure to consider culture - failure to manage change - and failure to adapt to the client.
Computer-based training. Any learning event that uses computers as the primary distributions method.
Maslow's hierarchy

45. The questioning technique that seeks to develop critical thinking and creativity
Language - speech - environmental - and psychological
Job analysis
Central tendency
Socratic questioning

46. Systems thinking
Thinking about the whole organization - rather than individuals - and looking primarily at processes
Objectivity - confidentiality
Numbers or variables used to rank order a system
Questions that check for understanding or test for consensus

47. Level 4 evaluation
Walk towards a participant as they speak
The selection of measurement points which can have a large impact on the research's ability to be generalized
Behavior
Objectivity - confidentiality

48. Community of practice
Accelerated Learning
Structures - patterns - events
A group of people who share a common interest - and are willing to share the experiences of their common interest.
Growth - exploratory - establishment - maintenance - decline

49. The seventh component of the ASTD HPI model
Proxemics
Results
Change Management
Sequence

50. Discrete
Audience - Behavior - Condition - and Degree
A variable in whole number or distinct units (opposed to continuous)
Scaling and integrity
Indicate whether response was correct - explain an incorrect response or clarify a correct response - give instructions on how to proceed