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Test your basic knowledge |
Certified Professional In Learning And Performance Cplp
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Subject
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certifications
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. List 10 types of root causes
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2. The two primary tools for the visual display of quantitative data
Managerial/administrative - supervisory - functional
Change Management
Charts - graphs
Conduct a SWOT - establish strategic goals - develop strategies to achieve the strategic goals
3. The HPI tool used to collect current performance - learner analysis - and business needs
Disengagement - disidentification - disorientation - and disenchantment.
Driving forces - restraining forces - current state - desired state
Interviews
Failure to partner - failure to consider culture - failure to manage change - and failure to adapt to the client.
4. The three building blocks of knowledge management
Websites where users post questions - thoughts and observations - and can reply to other users postings of the same
Data - Information - Knowledge
Audience - Behavior - Condition - and Degree
Evaluation
5. List seven principles of adult learning
Andragogy - time pressures - goal orientation - previous knowledge and experience - relevent content - levels of motivation - and different learning styles
Meta-evaluation
Learner characteristics like age - educational background - cultural background - learner expectations - and learn motivation to attend
Awareness - modeling - targeted interventions - desensitization - training
6. The three major tasks of analyzing data
Sorting - tabulating - and comparing raw to summarized data
Failure to partner - failure to consider culture - failure to manage change - and failure to adapt to the client.
HPI uses a results-based - systematic approach - HPI focuses on accomplishments before behavior - Organizations are systems.
External and environmental influences
7. BE
Solution Implementation
Breakeven ( ( Program Costs / Investment ) / ( Benefits / Cash Inflow) )
Honesty - fairness - lawfulness - compassion - respect - loyalty - dependability
Focused on fundamental shifts in how people view themselves - and intentional alterations of beliefs and values about the world and themselves
8. The technique - developed by Georgi Lazanov - that uses the instructional application of stimulating the body and mind at peak efficiency to develop super-learning capabilities
External/organizational scans - identify business needs - identify change initiatives - collect data - analyze data - report on the data - design the change initiative
Reality - feasibility - authority - and learning opportunities
Suggestopedia
Learning
9. The collection of strategies for quickly producing instructional packages
Rapid instructional design (RID)
The explicit and systematic management of intellectual capital and organizational knowledge for the purpose of improving organizations and the people in the organizations; as well as - associated processes like creating - gathering - organizing - ret
Functional context
Benjamin Bloom
10. The four components of a learning objective
Separation of place - time - or both among learners - instructors - and learning resources; Interactions are conducted through one or mode media.
Audience - Behavior - Condition - and Degree
Robert Mager
Performance Analysis
11. The method where instruction is provided in a self-directed format that is available at all times - even with a facilitator is not online
Harless' front-end analysis model
Asynchronous
Seels and Glasgow instructional systems design model
Communication - client motivation - self-management - technical skills
12. learning object
Dictatorship - anarchy - democracy
Lack of knowledge or skills - lack of physical resources - process problems - lack of information - lack of leadership - lack of information on consequences - lack of motivation - inadequate feedback - inadequate incentives - performer's lack of capa
Self-contained chunk of instructional material
Psychomotor skills
13. Five conflict responses
A variable that can have one of two possible values.
Establish scope - create plan - implement plan - monitor/evaluate/revise plan
Competing - accommodating - avoiding - collaborating - and compromising.
Learning Management System (LMS)
14. The three foundations of action learning
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15. Types of synthesis models
Personal space
Two-aix matrixes - flowcharts - dichotomy - graphic models
Observe body language
An HTML tag identifying the context of the contents on a website or knowledge base.
16. The components of the VAK model
Rote skills
Visual - Auditory - and Kinestethic
The process that enables organizations to create short reference materials with relevant information by reducing information into codified - categorized - and reusable content.
Establish short-term objectives - create an action plan to achieve short-term objectives - allocate resources to the objectives - motivate employees to reach the objectives
17. Three advantages of interviews as a data gathering technique
Rich data - comparable data across interviews with proper construction of interview protocol - and adds depth to quantative methods
Rote skills - and prerequisite material
Measures looking at opinions - behaviors - and attributes
Phone - VoIP - online meetings - email - specialized software
18. The four dimensions of personality per the Myers-Briggs Type Indicator
Extroversion/Introversion - Sensing/Intuition - Thinking/Feeling - Judgment/Perception
Eager to succeed - open to support - interested in different tactics/methods and trying those out - learning oriented
Engage learner's attention - present materials as input to brain - practice with ideas and skills - review to create new connections and applications
Room size or number of participants is too large - when trainer wants to be more formal - when trainer has illegible handwriting - when the trainer presents the same program regularly.
19. Contrast synchronous to asynchronous e-learning
Structure
A variable the influences the dependent variable
Diagnose the problem - generate alternative actions/behaviors - identify consequences for those actions/behaviors
Synchrononous occurs at a given time with a live instructor. Asynchronous is self-paced and available at any time.
20. The type of learning that E-Learning is outstanding for teaching because it has infinite patience
Review of objective and key points - review participant benefits - call participants to action - ask participants if they have any questions.
Rote skills
problem - establish action plan - clarify values - identify alternatives - discover probable outcomes - eliminate alternatives systematically - start action
Structure and processes - resources - information - knowledge and skills - motives - and wellness.
21. The method by which a trainer recognize signs of boredom - disinterest - or lack of understanding
Image oriented - interactive - immediate - and intimate.
Threat - problem - solution - habit
Observe body language
Written tests - oral Q&A - performance tests - role plays
22. Confounding
Focused on fundamental changes to thinking patterns and behaviors
Learning technologies
An unknown or uncontrolled variable that produces an effect
A variable whose quantification can be broken down into very small units - often called analog (opposed to discrete)
23. Two examples of performance support systems
Facilitators establish the initial mood or climate of the class experience - and clarify the purpose of individuals as well as the general purposes of the group
Inputs - outputs - process controls - and resources.
Job aids - and EPSS
Formulation - Development - Implementation - Evaluation
24. Confidence interval
The expected range of a measurement
Low frequency - high complexity - high consequence of error - high probability of change in the future
Learning Management System. Software that automates administration - tracking - and reporting of learning events (ILT and online).
Proxemics
25. Explicit knowledge
Self-contained chunk of instructional material
Knowledge that has been documented - includes books - manuals - training courses - job aids - software rules - databases - etc.
Proxemics
Program Evaluation Review Technique. A diagramming technique that enables project managers to estimate a range of task durations by estimating optomistic - pessimistic - and likely durations for each task.
26. Three drawbacks of classroom training
High cost - scheduling difficulties - and temporary (unless learners have opportunity to practice)
Opener - bridge - main body - and close
Facilitators establish the initial mood or climate of the class experience - and clarify the purpose of individuals as well as the general purposes of the group
The mid-point of the distribution - 50% of the values are above/below this value
27. Mode
Ishikawa - fishbone
Misplacing ownership - misaligning incentives - saving recognition - playing favorites - misspeaking praise
The most frequently occurring value
Terminal objectives
28. What is an SME
DMAIC methodology - IPO model - flowcharting - evaluation models
Knowledge - skills - desire - environment - and opportunity
A collection of code containing instructions for a computer to perform a specific action
Subject-matter expert
29. What does proxemics refer to?
The process that connects information - education - expertise - and practical application of people in an organization for the purposes of sharing and access.
Identify organizational values - development mission - develop vision - develop value statements
Personal space
Pilot tests - technical reviews - production reviews
30. The six factors an instructional designer must consider before choosing techniques and training materials
Maslow's hierarchy
Cost or budget - lesson content - learner background and expectations - time available - and facilities/equipment/materials
Email - whiteboard - bulletin boards - chat rooms - online presentation tools - WIKIs - Blogs - forums - social sites
Websites where users post questions - thoughts and observations - and can reply to other users postings of the same
31. Compare/contrast chaos and complexity
Simulations
Chaos is simple systems generating complicated behavior. Complexity is complicated systems generating simple behavior.
Data that has been given context
Knowledge - skills - desire - environment - and opportunity
32. the meaning of significant - in a statistical context
Personal space
Data from archival records - existing records - report - and data
Rapid instructional design (RID)
In statistics - it means probably true
33. The diagnostic model that identifies the performance problem cause - based on cause driving solution
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34. Types of Level 5 instruments
The most frequently occurring value
Determining needs - defining scope and budget - creating and sending the RFP - evaluating proposals and selecting vendors - notifying the vendor and negotiating the contract - implementing the project - monitoring the project - completing and evaluat
Synchrononous occurs at a given time with a live instructor. Asynchronous is self-paced and available at any time.
Control groups - management estimates - extant data - external studies
35. Skills / knowledge areas that SMEs may lack
Breakeven ( ( Program Costs / Investment ) / ( Benefits / Cash Inflow) )
- measure - analyze - improve - control
Adult learning theories - instructional design techniques
Disengagement - disidentification - disorientation - and disenchantment.
36. The technique that should account for 50% of the preparation for a presentation
Create new hire training - develop behavior-based interview questions - write performance objectives - prepare employees for career progression
Perform a front-end analysis
Balanced scorecard
Rehersal
37. Two influences of great effect on employee motivation
Failure to partner - failure to consider culture - failure to manage change - and failure to adapt to the client.
A variable the influences the dependent variable
Chat rooms are essentially synchronous (real-time) message boards.
Management - performance
38. Data
No area is overlooked - forces to be used are known - there is time to develop other strategies if the analysis reveals the need
Raw and non-contextual - and can exist in forms usable or not
Audience - Behavior - Condition - and Degree
The selection of measurement points which can have a large impact on the research's ability to be generalized
39. Describe noise - in communication theory
Determine business impact - improve the design of the learning experience - determine the content's adequacy
Robert Mager
Maslow's hierarchy - McGregor's Theory X and Y of management
Something that disrupts the flow of information between source and receiver
40. Types of Level 1 instruments
Questionnaires - follow-up interviews - observation checklists
Reality - feasibility - authority - and learning opportunities
Focused on fundamental changes to thinking patterns and behaviors
Agreeing with the client when another response would be better - being judgmental or too rigid - progressing at the wrong pace (too fast/too slow) for the client
41. Examples of collaborative software
Performance records - direct observation - supervisor checklists
Ideas - processes - procedures - methods of operation - concepts - principles - and discoveries
Email - whiteboard - bulletin boards - chat rooms - online presentation tools - WIKIs - Blogs - forums - social sites
Driving forces - restraining forces - current state - desired state
42. RFP
Learner-centered - content-centered
Performance records - direct observation - supervisor checklists
Request for proposal. A communication from an organization to potential vendors that defines the organizations needs and how to respond to those needs.
Change Management
43. Dichotomous
A variable that can have one of two possible values.
Meta-evaluation
Socratic questioning
The extent to which an instrument represents the program's content
44. Level 4 evaluation
Extroversion/Introversion - Sensing/Intuition - Thinking/Feeling - Judgment/Perception
Behavior
Eager to succeed - open to support - interested in different tactics/methods and trying those out - learning oriented
The world is created in conversation
45. Level 3 evaluation
Low frequency - high complexity - high consequence of error - high probability of change in the future
Results
Identify performance gaps - gains commitment to learning - constructs practice to close gaps - drives application and reflection to improve competence
The sum of the numbers divided by the total number of values
46. Four personal social styles per Harvey Robbins
Likert scale
Kurt Lewin's forcefield analysis
Behavorism
Analytical - amiable - drivers - expressive
47. The facilitation tool that can create just enough tension to get people thinking
Silence
Rich data - comparable data across interviews with proper construction of interview protocol - and adds depth to quantative methods
Management - performance
Numbers or variables used to rank order a system
48. The tell approach to learning - based on the theory that learning occurs through exposure to logically presented information - usually involving lecture
Cognitivism
Dictatorship - anarchy - democracy
Rehersal
When the cause of the problem is a lack of knowledge or skills
49. Cordinal data
Eager to succeed - open to support - interested in different tactics/methods and trying those out - learning oriented
Passive - active - empathetic - listening for knowledge - listening for clarification
Rapid instructional design (RID)
Numbers or variables used to rank order a system
50. Knowledge
Relevance - inquiry - freedom - connectedness - reception - empowerment - play
Cognitive
Culture - vision - strategy - and structure
Information that combined with understanding enables understanding