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Certified Professional In Learning And Performance Cplp

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. The three levels of problems in systems thinking
Opener - bridge - main body - and close
Structures - patterns - events
Rehersal
Diagnose the problem - generate alternative actions/behaviors - identify consequences for those actions/behaviors

2. The second component of the ASTD HPI model
Performance Analysis
Culture - vision - strategy - and structure
Terminal objectives
Image oriented - interactive - immediate - and intimate.

3. The criteria for determining if a project is appropriate for action learning
Experiential learning
Maslow's hierarchy
Howard Gardner
Reality - feasibility - authority - and learning opportunities

4. The instructional design model is based on the assumptions that design happens in a context of project management that establishes roles - tasks - timelines - budgets - checkpoints - and supervisory procedures
Seels and Glasgow instructional systems design model
Feedback
Learner self-concept - Learner prior experience - Readiness to learn - Orientation to learning - and Motivation to learn
Analytical - amiable - drivers - expressive

5. The purpose of an after-action review

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6. The system that uses knowledge - skills - and attitudes (KSAs) to describe three types of learning

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7. Three tasks for knowledge mapping
Facilitators establish the initial mood or climate of the class experience - and clarify the purpose of individuals as well as the general purposes of the group
Honesty - fairness - lawfulness - compassion - respect - loyalty - dependability
Documentation audit - information system survey - identification of external information sources
Preparation

8. The HPI tool used to collect current performance - learner analysis - and business needs
Interviews
Rote skills
Engage learner's attention - present materials as input to brain - practice with ideas and skills - review to create new connections and applications
An unknown or uncontrolled variable that produces an effect

9. The way a person prefers to learn new content
Learning style
The minimum time schedule for completing all the tasks in a project with several overlapping or dependent tasks.
Technical competence - people skills - conceptual skills - results - taste - judgment - character
Knowledge - skills - desire - environment - and opportunity

10. The method where instruction is provided in a self-directed format that is available at all times - even with a facilitator is not online
Capture attention - reveal trainer's style - raise participant's comfort level - introduce the topic of the presentation.
Asynchronous
Information that combined with understanding enables understanding
The process that enables organizations to create short reference materials with relevant information by reducing information into codified - categorized - and reusable content.

11. Types of Level 5 instruments
Control groups - management estimates - extant data - external studies
Breakeven ( ( Program Costs / Investment ) / ( Benefits / Cash Inflow) )
Learning Management System (LMS)
Characteristics of adults as learners (CAL) conceptual framework

12. The topics of the A-B-C-D training development process
Facilitators establish the initial mood or climate of the class experience - and clarify the purpose of individuals as well as the general purposes of the group
Audience - behavior - condition - and degree
Results
Written tests - oral Q&A - performance tests - role plays

13. Four benefits of web-based training
Business needs - performance needs - learning needs - and learner needs
Cost-effectiveness - accessibility and application - learner access - and self-direction
Learning organizations - systems thinking
Awareness - modeling - targeted interventions - desensitization - training

14. The use of electronic technologies to deliver information and facilitate the development of skills
Learning technologies
Bloom's Taxonomy
The mid-point of the distribution - 50% of the values are above/below this value
problem - establish action plan - clarify values - identify alternatives - discover probable outcomes - eliminate alternatives systematically - start action

15. Types of Level 3 instruments
Preparation
Action plans - interviews - questionnaires - focus groups - performance contracts
Long-term process for performance improvement based on 1-on-1 interactions where mentee retains the responsibility for improvement
Review strategies - measure performance - take correction action

16. The other names for a cause-and-effect diagram
Perform a front-end analysis
Low frequency - high complexity - high consequence of error - high probability of change in the future
Constraints analysis
Ishikawa - fishbone

17. Three pitfalls of coaching
Matching current - usually high-potential employees - with future roles within the company to systematic prepare them for a future role
Agreeing with the client when another response would be better - being judgmental or too rigid - progressing at the wrong pace (too fast/too slow) for the client
Formulation - Development - Implementation - Evaluation
Create a vision - communicate the plan - connect the people - congratulate success

18. Describe a message board
Image oriented - interactive - immediate - and intimate.
Websites where users post questions - thoughts and observations - and can reply to other users postings of the same
Self-study guides - job aids - instructor-led materials - technology-delivered training deliverables - assessments
External coaching - internal coaching

19. RFP
Request for proposal. A communication from an organization to potential vendors that defines the organizations needs and how to respond to those needs.
Numbers or variables used to rank order a system
Honesty - fairness - lawfulness - compassion - respect - loyalty - dependability
The extent to which an instrument represents the program's content

20. Quantitative
Measures of quantity or numbers
Bloom's Taxonomy
High cost - scheduling difficulties - and temporary (unless learners have opportunity to practice)
External/organizational scans - identify business needs - identify change initiatives - collect data - analyze data - report on the data - design the change initiative

21. Knowledge
Surveys
Email - whiteboard - bulletin boards - chat rooms - online presentation tools - WIKIs - Blogs - forums - social sites
Perform a front-end analysis
Information that combined with understanding enables understanding

22. Open questions
Questions that stimulate discussion
Job aids - and EPSS
Questions that check for understanding or test for consensus
Walk towards a participant as they speak

23. Four barriers to communication during training delivery
Language - speech - environmental - and psychological
Documentation audit - information system survey - identification of external information sources
Personal space
An HTML tag identifying the context of the contents on a website or knowledge base.

24. The way of learning that stresses experience and reflection - and uses an inductive learning process that takes a learner through five stages: experiencing - publishing - processing - generalizing - and applying
Knowledge in one's personal memory - includes judgment - insights - experience - know-how - personal beliefs - and personal values.
Experiential learning
Ishikawa - fishbone
Design

25. Karl Albrecht's progressive psychological phases of change response
Determine business impact - improve the design of the learning experience - determine the content's adequacy
Threat - problem - solution - habit
Performance audit
Create safe haven for learning - create a comfortable environment - encourage participation - facilitate more than lecture.

26. The analysis that serves as a reality check to identify a project's limiting factors
Data from archival records - existing records - report - and data
Psychomotor skills
The most frequently occurring value
Constraints analysis

27. The three levels that - when in harmony - work to optimal performance in the Rummler and Brache's model
The multiple dependent variables in a study with multiple independent variables
Organization - process - and job/performer.
Job aids - and EPSS
Cognitivism

28. The seventh component of the ASTD HPI model
Change Management
Written tests - oral Q&A - performance tests - role plays
In statistics - it means probably true
Social contexting - contexting - authority - and concept of time

29. Skills / knowledge areas that SMEs may lack
Adult learning theories - instructional design techniques
Visual - Auditory - and Kinestethic
Proxemics
In statistics - it means probably true

30. The final behavioral outcomes of a specific instructional event
Audience - Behavior - Condition - and Degree
A variable whose quantification can be broken down into very small units - often called analog (opposed to discrete)
Terminal objectives
Computer-based training. Any learning event that uses computers as the primary distributions method.

31. The seven attributes essential for leadership per Warren Bennis
The extent to which an instrument predicts future results
Technical competence - people skills - conceptual skills - results - taste - judgment - character
Long-term process for performance improvement based on 1-on-1 interactions where mentee retains the responsibility for improvement
Maslow's hierarchy

32. The methods learning organizations use to create and foster productive learning
Breakeven ( ( Program Costs / Investment ) / ( Benefits / Cash Inflow) )
Culture - vision - strategy - and structure
Initiating - planning - executing - controlling - closing
Proxemics

33. The term for the relationship of people's positions in space
Constraints analysis
Semantic differential
Social contexting - contexting - authority - and concept of time
Proxemics

34. The fourth component of the ASTD HPI model
Ideas - processes - procedures - methods of operation - concepts - principles - and discoveries
Philosophy of coaching - definition of coaching - standards of ethical coaching conduct - pledge of coaching ethics
Discovery - Dream - Design - and Destiny
Solution Selection

35. Things feedback to a learner that answered a question should do
Weak manager judgments or experience levels - identified talent shortages - organization culture suports structured programs
Form - storm - norm - perform - and adjourn.
Indicate whether response was correct - explain an incorrect response or clarify a correct response - give instructions on how to proceed
Questions that check for understanding or test for consensus

36. What does context refer to in designing learning
Ideas - processes - procedures - methods of operation - concepts - principles - and discoveries
Learner characteristics like age - educational background - cultural background - learner expectations - and learn motivation to attend
Passive - active - empathetic - listening for knowledge - listening for clarification
problem - establish action plan - clarify values - identify alternatives - discover probable outcomes - eliminate alternatives systematically - start action

37. Things a forcefield analysis ensures
Business needs - performance needs - learning needs - and learner needs
No area is overlooked - forces to be used are known - there is time to develop other strategies if the analysis reveals the need
Audience - behavior - condition - and degree
Maslow's hierarchy - McGregor's Theory X and Y of management

38. Extant
Relevance - inquiry - freedom - connectedness - reception - empowerment - play
To aid in career planning
Data from archival records - existing records - report - and data
High cost - scheduling difficulties - and temporary (unless learners have opportunity to practice)

39. Levels of listening
Passive - active - empathetic - listening for knowledge - listening for clarification
Navigation
Breakeven ( ( Program Costs / Investment ) / ( Benefits / Cash Inflow) )
Learning

40. The elements of the 4-D cycle
Discovery - Dream - Design - and Destiny
Pilot tests - technical reviews - production reviews
Relevance - inquiry - freedom - connectedness - reception - empowerment - play
Learner characteristics like age - educational background - cultural background - learner expectations - and learn motivation to attend

41. The four quadrants in W.E. (Ned) Herrmann's learning brain model
To systematically plan an organization's future
Entertainment - interaction - control - usability - and customization
Identify organizational values - development mission - develop vision - develop value statements
Upper-left cerebral - lower-left limbic - upper-right cerebral - and lower-right limbic

42. The technique trainers should use when a presentation is formal and should present a professional image
Matching current - usually high-potential employees - with future roles within the company to systematic prepare them for a future role
Competing - accommodating - avoiding - collaborating - and compromising.
Defining objectives - identifying necessary data - selecting data collection methods - collecting data - analyzing and confirming data - and reporting on the data
Slides

43. Two types of personality inventory instruments
Myer-Briggs Type Indicator (MBTI) - DiSC personality profile
Pilot tests - technical reviews - production reviews
Audience - Behavior - Condition - and Degree
Image oriented - interactive - immediate - and intimate.

44. Exercises that include a form of real-life situation that allows participants to practice is called
Walk towards a participant as they speak
Cause Analysis
L = P + Q + R. Learning - Programmed instruction - Questioning - Reflection
Simulations

45. What is the primary reason for 360-degree feedback
Experiencing - publishing - processing - generalizing - and applying
To aid in career planning
Interview - survey/questionnaire - observation - focus group - work diary/work log
Central tendency

46. The four Cs of change
Discovery - Dream - Design - and Destiny
Create a vision - communicate the plan - connect the people - congratulate success
Likert scale
Thinking about the whole organization - rather than individuals - and looking primarily at processes

47. Sequencing and structure are closely related. What is the order in which skills and information are taught
Questionnaires - follow-up interviews - observation checklists
Written tests - oral Q&A - performance tests - role plays
Gain understanding or learning objectives - learn the materials - practice the delivery - prepare questions to stimulate learning.
Sequence

48. Describe a chat room
Written tests - oral Q&A - performance tests - role plays
Split-half
Navigation
Chat rooms are essentially synchronous (real-time) message boards.

49. the meaning of significant - in a statistical context
In statistics - it means probably true
Written tests - oral Q&A - performance tests - role plays
Bloom's taxonomy - six sigma - Kepner-Tregoe
Websites where users post questions - thoughts and observations - and can reply to other users postings of the same

50. The guidelines Carl Rogers describes as critical elements to remember in adult learning situations
Structures - patterns - events
Facilitators establish the initial mood or climate of the class experience - and clarify the purpose of individuals as well as the general purposes of the group
The whole is more than the sum of the parts - patterns are everywhere in the system - cause and effect is never simple - history does and does not repeat itself - change come from chaos - the future can and cannot be predicted
Determine business impact - improve the design of the learning experience - determine the content's adequacy