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Certified Professional In Learning And Performance Cplp

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. The measure that is defined by mean - median - and mode
The extent to which an instrument represents the program's content
Visual - Auditory - and Kinestethic
L = P + Q + R. Learning - Programmed instruction - Questioning - Reflection
Central tendency

2. The ability of the same measurement to produce consistent results over time
Pilot tests - technical reviews - production reviews
Communication - client motivation - self-management - technical skills
Reliability
A description or design specification for how information should be treated and organized.

3. the meaning of significant - in a statistical context
Likert scale
Program Evaluation Review Technique. A diagramming technique that enables project managers to estimate a range of task durations by estimating optomistic - pessimistic - and likely durations for each task.
Structure and processes - resources - information - knowledge and skills - motives - and wellness.
In statistics - it means probably true

4. The six major factors that influence performance in Gilbert's behavior engineering model
Subject-matter expert
Information - resources - incentives/consequences - knowledge and skills - capacity - and motivation.
Cost-effectiveness - accessibility and application - learner access - and self-direction
Observe body language

5. Four stages of transition through M&As
Disengagement - disidentification - disorientation - and disenchantment.
To systematically plan an organization's future
Rehersal
Knowledge - skills

6. An assessment done during formation
Cognitivism
Formative evaluation
- measure - analyze - improve - control
Change Management

7. The technique - developed by Georgi Lazanov - that uses the instructional application of stimulating the body and mind at peak efficiency to develop super-learning capabilities
Suggestopedia
Rote skills - and prerequisite material
Lack of knowledge or skills - lack of physical resources - process problems - lack of information - lack of leadership - lack of information on consequences - lack of motivation - inadequate feedback - inadequate incentives - performer's lack of capa
HPI uses a results-based - systematic approach - HPI focuses on accomplishments before behavior - Organizations are systems.

8. List six external factors that may affect an organization
A variable the influences the dependent variable
Asynchronous
Productivity Environmental Preference Survey (PEPS) - Canfield Learning Style Inventory - and Learning Style Questionnaire
Economic - social - political and legislative - workforce - technological - and competitive.

9. The two criteria for a successful training program that must be accounted for by the WLP professional
Benefit-to-cost ratio (Total Benefit / Total Program Cost)
Dictatorship - anarchy - democracy
Current organization climate - available resources
Chat rooms are essentially synchronous (real-time) message boards.

10. Describe a message board
Websites where users post questions - thoughts and observations - and can reply to other users postings of the same
Structures - patterns - events
The mid-point of the distribution - 50% of the values are above/below this value
Andragogy - time pressures - goal orientation - previous knowledge and experience - relevent content - levels of motivation - and different learning styles

11. Continuous
Managerial/administrative - supervisory - functional
A variable whose quantification can be broken down into very small units - often called analog (opposed to discrete)
Experiential learning
Knowledge that has been documented - includes books - manuals - training courses - job aids - software rules - databases - etc.

12. Steps of managing a change project
Driving forces - restraining forces - current state - desired state
Growth - exploratory - establishment - maintenance - decline
Initiating - planning - executing - controlling - closing
Something that disrupts the flow of information between source and receiver

13. Three tools for determining learner preferences
Questions that stimulate discussion
Productivity Environmental Preference Survey (PEPS) - Canfield Learning Style Inventory - and Learning Style Questionnaire
Do not discriminate in any aspect of employment based on disabilities - with reasonable accommodations such as interpreters - reading aids - instructional material modifications - etc.
Learning Management System. Software that automates administration - tracking - and reporting of learning events (ILT and online).

14. The instructional design model is based on the assumptions that design happens in a context of project management that establishes roles - tasks - timelines - budgets - checkpoints - and supervisory procedures
Managerial/administrative - supervisory - functional
Job analysis
Seels and Glasgow instructional systems design model
Determining needs - defining scope and budget - creating and sending the RFP - evaluating proposals and selecting vendors - notifying the vendor and negotiating the contract - implementing the project - monitoring the project - completing and evaluat

15. Two types of job rotations
Rich data - comparable data across interviews with proper construction of interview protocol - and adds depth to quantative methods
Cross-functional - cross-country/international
Scaling and integrity
Lack of knowledge or skills - lack of physical resources - process problems - lack of information - lack of leadership - lack of information on consequences - lack of motivation - inadequate feedback - inadequate incentives - performer's lack of capa

16. The six founding principles of systems thinking
No right or final answers - cause and effect not related to space and time - all solutions require careful consideration - behavior gets worse before it gets better - all systems have limits - foresight benefits the organization
The expected range of a measurement
Self-contained chunk of instructional material
The whole is more than the sum of the parts - patterns are everywhere in the system - cause and effect is never simple - history does and does not repeat itself - change come from chaos - the future can and cannot be predicted

17. Software that automates the administration of training
Learning Management System (LMS)
Self-contained chunk of instructional material
Long-term process for performance improvement based on 1-on-1 interactions where mentee retains the responsibility for improvement
Create safe haven for learning - create a comfortable environment - encourage participation - facilitate more than lecture.

18. Describe how facilitation differs from training
Facilitation is used to involve participants - and to help them learn from one another.
Solution Selection
Characteristics of adults as learners (CAL) conceptual framework
Review of objective and key points - review participant benefits - call participants to action - ask participants if they have any questions.

19. The reliability test where one test is split into two shorter ones - by randomly assigning test items to one half or the other
Kurt Lewin's forcefield analysis
Harless' front-end analysis model
Constraints analysis
Split-half

20. Levels of listening
High cost - scheduling difficulties - and temporary (unless learners have opportunity to practice)
Passive - active - empathetic - listening for knowledge - listening for clarification
To systematically plan an organization's future
Establish short-term objectives - create an action plan to achieve short-term objectives - allocate resources to the objectives - motivate employees to reach the objectives

21. The tasks involved in the formulation phase of strategic development
Suggestopedia
Image oriented - interactive - immediate - and intimate.
The most frequently occurring value
Identify organizational values - development mission - develop vision - develop value statements

22. Five technologies that can be used to connect clients to coaches
Performance records - direct observation - supervisor checklists
DMAIC methodology - IPO model - flowcharting - evaluation models
An effective - structured way that captures people's learning from an experience.
Phone - VoIP - online meetings - email - specialized software

23. Four elements of an effective oral presentation
Questions that check for understanding or test for consensus
Opener - bridge - main body - and close
Monetary impact/ROI
Reaction

24. Nominal data
Sorting - tabulating - and comparing raw to summarized data
Experiential learning
Numbers or variables used to classify a system
Accelerated Learning

25. The HPI tool that can gather both qualitative and quantitative data
The expected range of a measurement
Howard Gardner
Experiencing - publishing - processing - generalizing - and applying
Surveys

26. Four barriers to communication during training delivery
Cause Analysis
Knowledge - skills
Audience - Behavior - Condition - and Degree
Language - speech - environmental - and psychological

27. When a WLP professional - prior to a learning session - plans seating arrangement - arranges refreshments - determines goals and expectations for the class - what are they attempting to affect
Organization - process - and job/performer.
Measures looking at opinions - behaviors - and attributes
The outcome that depends on the independent variable and covariates
External and environmental influences

28. The tool instructors can leverage from WBT to immediately determine a group's understanding of the material
Polling questions
Structure
Maslow's hierarchy - McGregor's Theory X and Y of management
Eager to succeed - open to support - interested in different tactics/methods and trying those out - learning oriented

29. List 10 types of root causes

30. Tacit knowledge

31. List six categories of HPI solutions
Structure and processes - resources - information - knowledge and skills - motives - and wellness.
L = P + Q + R. Learning - Programmed instruction - Questioning - Reflection
Honesty - fairness - lawfulness - compassion - respect - loyalty - dependability
Observe body language

32. The topics of the A-B-C-D training development process
Rote skills
Determine business impact - improve the design of the learning experience - determine the content's adequacy
Audience - behavior - condition - and degree
Phone - VoIP - online meetings - email - specialized software

33. The phases of strategic development
Knowledge - skills - desire - environment - and opportunity
Formulation - Development - Implementation - Evaluation
Audience - behavior - condition - and degree
Economic - social - political and legislative - workforce - technological - and competitive.

34. The four parts of the International Federation's (ICF) ethical standards
Philosophy of coaching - definition of coaching - standards of ethical coaching conduct - pledge of coaching ethics
Separation of place - time - or both among learners - instructors - and learning resources; Interactions are conducted through one or mode media.
A variable whose quantification can be broken down into very small units - often called analog (opposed to discrete)
Pareto analysis

35. What does proxemics refer to?
Personal space
Experiencing - publishing - processing - generalizing - and applying
Observe body language
Bloom's taxonomy - six sigma - Kepner-Tregoe

36. Three conditions that warrant multi-rater feedback
Theatre style
Weak manager judgments or experience levels - identified talent shortages - organization culture suports structured programs
Numbers or variables used to rank order a system
Philosophy of coaching - definition of coaching - standards of ethical coaching conduct - pledge of coaching ethics

37. The requirements of the ADA
Synchrononous occurs at a given time with a live instructor. Asynchronous is self-paced and available at any time.
The process that enables organizations to create short reference materials with relevant information by reducing information into codified - categorized - and reusable content.
Socratic questioning
Do not discriminate in any aspect of employment based on disabilities - with reasonable accommodations such as interpreters - reading aids - instructional material modifications - etc.

38. Knowledge Mapping
Knowledge - skills - desire - environment - and opportunity
Return-on-investment ( (Benefits - Costs) / Costs) * 100
The process that connects information - education - expertise - and practical application of people in an organization for the purposes of sharing and access.
Chaos is simple systems generating complicated behavior. Complexity is complicated systems generating simple behavior.

39. The five principles of andragogy
The process that enables organizations to create short reference materials with relevant information by reducing information into codified - categorized - and reusable content.
Observe body language
Learner self-concept - Learner prior experience - Readiness to learn - Orientation to learning - and Motivation to learn
To improve performance by systematically developing human expertise through organizational development and training

40. Four stages of accelerated learning

41. The analysis that serves as a reality check to identify a project's limiting factors
Constraints analysis
Defining objectives - identifying necessary data - selecting data collection methods - collecting data - analyzing and confirming data - and reporting on the data
Accelerated Learning
Polling questions

42. The purpose of workforce planning
Self-contained chunk of instructional material
Multiple intelligences theory
Robert Mager
To improve performance by systematically developing human expertise through organizational development and training

43. The six factors an instructional designer must consider before choosing techniques and training materials
Presentation software
Cost or budget - lesson content - learner background and expectations - time available - and facilities/equipment/materials
Pedagogy
Ideas - processes - procedures - methods of operation - concepts - principles - and discoveries

44. The diagnostic model that identifies the performance problem cause - based on cause driving solution

45. Information Chunking
Data that has been given context
The process that enables organizations to create short reference materials with relevant information by reducing information into codified - categorized - and reusable content.
Interviews
Request for proposal. A communication from an organization to potential vendors that defines the organizations needs and how to respond to those needs.

46. The technique trainers should use when they want to use the revelation technique
Presentation software
The mid-point of the distribution - 50% of the values are above/below this value
Opener - bridge - main body - and close
Image oriented - interactive - immediate - and intimate.

47. Triple-loop learning
Focused on fundamental shifts in how people view themselves - and intentional alterations of beliefs and values about the world and themselves
Dictatorship - anarchy - democracy
Chat rooms are essentially synchronous (real-time) message boards.
Ginzberg's theory

48. The other names for a cause-and-effect diagram
Communication - client motivation - self-management - technical skills
Relevance - inquiry - freedom - connectedness - reception - empowerment - play
Synchrononous occurs at a given time with a live instructor. Asynchronous is self-paced and available at any time.
Ishikawa - fishbone

49. Examples of internal factors that influence an organization
Request for proposal. A communication from an organization to potential vendors that defines the organizations needs and how to respond to those needs.
Technology - new products - shareholders - financial conditions - system challenges - process challenges - policies
problem - establish action plan - clarify values - identify alternatives - discover probable outcomes - eliminate alternatives systematically - start action
Myer-Briggs Type Indicator (MBTI) - DiSC personality profile

50. Three learner preferences as defined by the VAK model
Request for proposal. A communication from an organization to potential vendors that defines the organizations needs and how to respond to those needs.
Establish scope - create plan - implement plan - monitor/evaluate/revise plan
Visual - Auditory - and Kinestethic
Agreeing with the client when another response would be better - being judgmental or too rigid - progressing at the wrong pace (too fast/too slow) for the client