Certified Professional In Learning And Performance Cplp

Instructions:

• Answer 50 questions in 15 minutes.
• If you are not ready to take this test, you can study here.
• Match each statement with the correct term.
• Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Four characteristics of tasks that are well-suited for job aids
Learning style
Knowledge in one's personal memory - includes judgment - insights - experience - know-how - personal beliefs - and personal values.
Threat - problem - solution - habit
Low frequency - high complexity - high consequence of error - high probability of change in the future


2. The first component of the ASTD HPI model
Results
Managers are responsible for their own development - executives are responsible for the development of their subordinates - the organization is responsible for providing growth opportunities
Walk towards a participant as they speak
Business Analysis


3. The four most important skills for a coach
An unknown or uncontrolled variable that produces an effect
Entertainment - interaction - control - usability - and customization
Socratic questioning
Communication - client motivation - self-management - technical skills


4. Two influences of great effect on employee motivation
Maslow's hierarchy - McGregor's Theory X and Y of management
Management - performance
The explicit and systematic management of intellectual capital and organizational knowledge for the purpose of improving organizations and the people in the organizations; as well as - associated processes like creating - gathering - organizing - ret
Feedback


5. The six interactive and interdependent components of an action learning program
Problem - action learning group - emphasis on careful questioning and listening - resolution to take action - commitment to learning - group facilitator/learning coach
The extent to which an instrument predicts future results
Conduct a SWOT - establish strategic goals - develop strategies to achieve the strategic goals
Discovery - Dream - Design - and Destiny


6. The six steps in a training needs assessment
Return-on-investment ( (Benefits - Costs) / Costs) * 100
Simulations
Monetary impact/ROI
Defining objectives - identifying necessary data - selecting data collection methods - collecting data - analyzing and confirming data - and reporting on the data


7. the meaning of significant - in a statistical context
Documentation audit - information system survey - identification of external information sources
In statistics - it means probably true
Synchrononous occurs at a given time with a live instructor. Asynchronous is self-paced and available at any time.
Technology - new products - shareholders - financial conditions - system challenges - process challenges - policies


8. scripting
Determine business impact - improve the design of the learning experience - determine the content's adequacy
A collection of code containing instructions for a computer to perform a specific action
Multiple intelligences theory
A variable whose quantification can be broken down into very small units - often called analog (opposed to discrete)


9. Dichotomous
Interviews
The selection of measurement points which can have a large impact on the research's ability to be generalized
A variable that can have one of two possible values.
Data - Information - Knowledge


10. The four dimensions of personality per the Myers-Briggs Type Indicator
Extroversion/Introversion - Sensing/Intuition - Thinking/Feeling - Judgment/Perception
The extent to which an instrument predicts future results
Form - storm - norm - perform - and adjourn.
Psychomotor skills


11. The use of electronic technologies to deliver information and facilitate the development of skills
Suggestopedia
Learning technologies
Establish short-term objectives - create an action plan to achieve short-term objectives - allocate resources to the objectives - motivate employees to reach the objectives
Terminal objectives


12. The components of the VAK model
Icebreakers do not have to relate to the session materials. Opening exercise introduces the session materials being taught.
Visual - Auditory - and Kinestethic
Control groups - management estimates - extant data - external studies
Technical competence - people skills - conceptual skills - results - taste - judgment - character


13. Two theories of motivation for coaching

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14. The four Cs of change
Create a vision - communicate the plan - connect the people - congratulate success
Suggestopedia
The most frequently occurring value
Philosophy of coaching - definition of coaching - standards of ethical coaching conduct - pledge of coaching ethics


15. The fourth component of the ASTD HPI model
Solution Selection
Lack of knowledge or skills - lack of physical resources - process problems - lack of information - lack of leadership - lack of information on consequences - lack of motivation - inadequate feedback - inadequate incentives - performer's lack of capa
Evaluation
Reliability


16. The seven characteristics of good dialog
Terminal objectives
Knowledge - skills
Relevance - inquiry - freedom - connectedness - reception - empowerment - play
Chat rooms are essentially synchronous (real-time) message boards.


17. Continuous
Walk towards a participant as they speak
Visual - Auditory - and Kinestethic
A variable whose quantification can be broken down into very small units - often called analog (opposed to discrete)
Analytical - amiable - drivers - expressive


18. Factors that determine fair use
Purpose and character of use (commercial or nonprofit educational use) - nature of the copyrighted work - amount of the work used in relationship to the whole of the work - effect on the market potential for or value of the copyrighted work
The selection of measurement points which can have a large impact on the research's ability to be generalized
Formative evaluation
When the cause of the problem is a lack of knowledge or skills


19. Four stages of accelerated learning

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20. The instructional design model is based on the assumptions that design happens in a context of project management that establishes roles - tasks - timelines - budgets - checkpoints - and supervisory procedures
Honesty - fairness - lawfulness - compassion - respect - loyalty - dependability
Something that disrupts the flow of information between source and receiver
Current organization climate - available resources
Seels and Glasgow instructional systems design model


21. The model (a pyramid) from bottom to top is: physiology - safety - belongingness - esteem - and self-actualization

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22. Information Chunking
The process that enables organizations to create short reference materials with relevant information by reducing information into codified - categorized - and reusable content.
External/organizational scans - identify business needs - identify change initiatives - collect data - analyze data - report on the data - design the change initiative
Central tendency
Sorting - tabulating - and comparing raw to summarized data


23. The theory that describes a person starting at age 18 - moving from career exploration to a series of events including educational specialization that leads to a career path and a final career commitment

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24. Four personal social styles per Harvey Robbins
Constraints analysis
Upper-left cerebral - lower-left limbic - upper-right cerebral - and lower-right limbic
Analytical - amiable - drivers - expressive
Growth - exploratory - establishment - maintenance - decline


25. Five stages of Tuckman's team-maturing model
Technical competence - people skills - conceptual skills - results - taste - judgment - character
Bloom's taxonomy - six sigma - Kepner-Tregoe
Brainstorming - case studies - and role plays
Form - storm - norm - perform - and adjourn.


26. When a WLP professional is preparing instructional objectives - an evaluation plan - and a sequence of content - which step in the ADDIE model is being performed
Design
When the cause of the problem is a lack of knowledge or skills
Social contexting - contexting - authority - and concept of time
Two-aix matrixes - flowcharts - dichotomy - graphic models


27. The seventh component of the ASTD HPI model
Learning technologies
Extroversion/Introversion - Sensing/Intuition - Thinking/Feeling - Judgment/Perception
Change Management
The world is created in conversation


28. The term for the relationship of people's positions in space
Proxemics
Charts - graphs
Information that combined with understanding enables understanding
Presentation software


29. Three tasks for knowledge mapping
Maslow's hierarchy - McGregor's Theory X and Y of management
Awareness - modeling - targeted interventions - desensitization - training
Documentation audit - information system survey - identification of external information sources
The multiple dependent variables in a study with multiple independent variables


30. Cordinal data
Virtual Reality. Computer-based technology that gives the user a realistic - 3-D - interactive experience that engages as many senses as possible.
External coaching - internal coaching
Numbers or variables used to rank order a system
Perform a front-end analysis


31. The ability of the same measurement to produce consistent results over time
Reliability
A variable in whole number or distinct units (opposed to continuous)
Formative evaluation
A collection of code containing instructions for a computer to perform a specific action


32. Two examples of performance support systems
Job aids - and EPSS
Slides
Create safe haven for learning - create a comfortable environment - encourage participation - facilitate more than lecture.
The minimum time schedule for completing all the tasks in a project with several overlapping or dependent tasks.


33. EPSS
Interview - survey/questionnaire - observation - focus group - work diary/work log
Learning Content Management System. Software that packages courses and learning materials for print - CD-ROM - and electronic publication.
- measure - analyze - improve - control
Electronic Performance Support System. Software that provides just-in-time help - guidance - coaching - or assistance to improve job performance.


34. Information
Learning
Data that has been given context
Form - storm - norm - perform - and adjourn.
Raw and non-contextual - and can exist in forms usable or not


35. Predictive validity
The extent to which an instrument predicts future results
Culture - vision - strategy - and structure
Self-study guides - job aids - instructor-led materials - technology-delivered training deliverables - assessments
Data that has been given context


36. The technique trainers should use when they want to use the revelation technique
Presentation software
Data that has been given context
Establish short-term objectives - create an action plan to achieve short-term objectives - allocate resources to the objectives - motivate employees to reach the objectives
Learning style


37. The technique that should account for 50% of the preparation for a presentation
Maslow's hierarchy - McGregor's Theory X and Y of management
The most frequently occurring value
Ishikawa - fishbone
Rehersal


38. Two characteristics of distance learning
Ishikawa - fishbone
A description or design specification for how information should be treated and organized.
Chaos is simple systems generating complicated behavior. Complexity is complicated systems generating simple behavior.
Separation of place - time - or both among learners - instructors - and learning resources; Interactions are conducted through one or mode media.


39. The purpose of an after-action review

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40. Describe a message board
Websites where users post questions - thoughts and observations - and can reply to other users postings of the same
Semantic differential
Management - performance
Review strategies - measure performance - take correction action


41. What is the primary reason for 360-degree feedback
To aid in career planning
Sequence
Engage learner's attention - present materials as input to brain - practice with ideas and skills - review to create new connections and applications
Focused on fundamental shifts in how people view themselves - and intentional alterations of beliefs and values about the world and themselves


42. The three fundamental principles of HPI
Maslow's hierarchy - McGregor's Theory X and Y of management
HPI uses a results-based - systematic approach - HPI focuses on accomplishments before behavior - Organizations are systems.
Knowledge - skills - desire - environment - and opportunity
High cost - scheduling difficulties - and temporary (unless learners have opportunity to practice)


43. The purpose of strategic planning

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44. The three parts of the problem-solving model
Gain understanding or learning objectives - learn the materials - practice the delivery - prepare questions to stimulate learning.
Diagnose the problem - generate alternative actions/behaviors - identify consequences for those actions/behaviors
Lack of knowledge or skills - lack of physical resources - process problems - lack of information - lack of leadership - lack of information on consequences - lack of motivation - inadequate feedback - inadequate incentives - performer's lack of capa
Productivity Environmental Preference Survey (PEPS) - Canfield Learning Style Inventory - and Learning Style Questionnaire


45. Skills / knowledge areas that SMEs may lack
Adult learning theories - instructional design techniques
- measure - analyze - improve - control
Kurt Lewin's forcefield analysis
Benefit-to-cost ratio (Total Benefit / Total Program Cost)


46. The three levels of problems in systems thinking
Failure to partner - failure to consider culture - failure to manage change - and failure to adapt to the client.
L = P + Q + R. Learning - Programmed instruction - Questioning - Reflection
Engage learner's attention - present materials as input to brain - practice with ideas and skills - review to create new connections and applications
Structures - patterns - events


47. Quantitative
Numbers or variables used to classify a system
Measures of quantity or numbers
Speed - quantity - quality/accuracy - thoroughness - timeliness
Mentoring is longer term - and mentors do not have responsibility for participants improvement.


48. The process that measures if the practitioner measured what they intended to measure
Validity
Evaluation
Change is a process not an event. Change management is the process of directing change at each level of an organization.
Image oriented - interactive - immediate - and intimate.


49. The core belief of appreciative inquiry theory
Structure
Two-aix matrixes - flowcharts - dichotomy - graphic models
Learner self-concept - Learner prior experience - Readiness to learn - Orientation to learning - and Motivation to learn
The world is created in conversation


50. The four quadrants in W.E. (Ned) Herrmann's learning brain model
Upper-left cerebral - lower-left limbic - upper-right cerebral - and lower-right limbic
Management - performance
Determine business impact - improve the design of the learning experience - determine the content's adequacy
Questions that check for understanding or test for consensus