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CMP: Certified Meeting Professional

Instructions:
  • Answer 50 questions in 15 minutes.
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  • Match each statement with the correct term.
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This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A permanently installed series of cable comprised of copper wire cable and/or fiber optic cable - utilized as the main thoroughfare in a building to transmit voice and data signals in or out of the facility.






2. Direct mail promotional materials sent to current and prospective exhibitors to encourage participation and promote the benefits of exhibiting in a specific show. Contains information about technical points - cost of exhibition space - floor plan of






3. Company which designs and handles some or all elements of incentive travel programs.






4. A single source provider of goods or services.






5. Risk that an organization takes when dealing with foreign currency due to exchange rates fluctuating over time.






6. Supplier of booth/stand equipment - rental furnishings - floor coverings - labor - drayage and signs for exhibitions and trade shows. See GENERAL SERVICE CONTRACTOR.






7. A supplier of a specific event service - such as photography - rental of furniture or audiovisual equipment - or floral decoration.






8. A media campaign - normally consisting of a series of public notices and advertising activities - aimed at ensuring maximum attendance by focusing attention on an event.






9. The industry preferred term for a report of the details and activities of an event. A collection of post event reports over time will provide the complete History for an event. The industry accepted practice is to use the APEX POST EVENT REPORT - whi






10. A type of education where students work on their own at home or from an office - and communicate with faculty and other students via email - electronic forums - chat - webconferencing and other forms of online communication. Includes correspondence c






11. An email - bulk fax - or bulk mail broadcast that provides attendees and prospects with the latest news and information about an upcoming event. Such reminders are usually distributed on an opt-in basis. See EMAIL ALERT.






12. Business-to-Business.






13. An independent business which handles export shipments for compensation. At the request of the shipper - the forwarder makes the actual arrangements and provides the necessary services for expediting the shipment to its overseas destination. The forw






14. 1) A mandatory and automatic amount added to standard food and beverage charges - usually used to defray the cost of labor - such as housemen - servers - technicians - etc. and which the facility receives a portion of the charge. In return - the gues






15. Individuals who will participate in the pre-event meetings. Generally includes the planner - key members of planner's staff - CSM - Catering Managers - A/V representatives - room set-up representatives - etc.






16. Linear exhibits are generally 10' deep. They are offered in 10' or 15' widths and can be combined to create an exhibit of almost any length.






17. 1) The opposite of real-time. 2) Audio and/or video programming available on a Web site after the completion of an event - providing this content so Web site visitors can listen or view at their discretion. 3) FAX system for sending out faxed materia






18. 1) Pallet. 2) Wooden platform used to support machinery or a collection of objects for easier handling. 3) Thick wood blocks attached to crates which allow forklift access for easier handling. 4) Wood runners protecting the exterior of a shipping cas






19. The process whereby exhibitors receive a potential customer's contact information in a standardized manner. A system for capturing and following-up on leads generated at an exhibition.






20. Educational and/or social events planned for spouses and guests of event participants.






21. Dispute resolution process in which the parties use a third party to assist them in reaching a compromise. The mediator may work with both sides together - or may act as "go between" in an attempt to move the sides toward agreement. The mediator may






22. Devices for the deaf or hearing imparied available in public phone banks and/or at the registration desk.






23. Association of Destination Management Executives. A member of the Convention Industry Council.






24. A list showing the number and kinds of items being shipped - as well as other information needed for transportation purposes.






25. List of names and addresses of the persons to whom publicity material or other information is to be sent.






26. An individual or company providing installation & dismantle and booth/stand and hall dressing services for a trade show and/or its exhibitors. Decorator services may be provided by carpenters - sign painters or others depending upon union jurisdictio






27. Provides the event's basic specifications and captures all the information gathered. A detailed event specifications package should include things like the goals and objectives of the event - attendee profile - prefered and optional dates - the numbe






28. Magnetic Stripe. A lead retrieval system using a magnetic strip on either the back of a paper badge (similar to some airline tickets) or on plastic badges similar to credit cards.






29. 1) Room or suite of rooms used to entertain guests. 2) An event in the United States usually separate from the exhibit - in which refreshments are served and exhibitor personnel and visitors socialize.






30. Long range plan of action for a company or organization.






31. Video tape recorder and player utilizing ½-inch (1.27 centimeter) tape. Not compatible with beta format.






32. 1) Free-standing pavilion or light structure - often inside a facility - where printed or electronic information is available. 2) A small enclosure for ticket sales - information - etc.






33. Hiring an outside firm or individual to perform the task instead of using in-house staff; to subcontract a task or responsibility to a third party.






34. A holding area where trucks or buses check in and wait for instructions before delivering or picking up freight or passengers.






35. Amount of money paid to secure a room - facility or service in advance.






36. Seating arrangement in which seats are in rows facing the stage area - no tables. See AUDITORIUM SET-UP.






37. (Unshielded Twisted Pair Cable or UTP) Usually referred to as Cat 1 - 2 - 3 - 4 or 5 cable. Cat 5 transmits data the fastest. Fast Ethernet requires enhanced Cat 5 cable or Cat 5 to operate at its full potential.






38. AKA Post Conference.Any event which is arranged for the period immediately following the conference proper.






39. PER. The industry preferred term for a report of the details and activities of an event. A collection of post event reports over time will provide the complete History for an event. The industry accepted practice is to use the APEX POST EVENT REPORT






40. A promise - proposal or other expression of willingness to make and carry out a contract under proposed terms with another party which has the ability to accept it upon receiving it. Space and rent proposal from a facility. It may be in the form of a






41. Other names for event order (EO) - function sheet - or Banquet Event Order (BEO)






42. This pattern of service involves the use of serving pieces (usually silver); heating and garnishing of food table-side by a captain; and the serving of food on a heated plate - which is then served to the guest by a server. Plated entrees are usually






43. Raised horizontal surface - stage - or flooring.






44. Series of tables set up in the shape of the letter U with chairs set all around on one or both sides.






45. AKA CSEP or Certified Special Event Professional - a designation offered by the International Special Events Society (ISES) earned through education - perofrmance - experience - and service to the industry.






46. In the United States - a legal term for laws covering the liability of people serving alcoholic beverages. Under dram shop laws - a party injured by an intoxicated person can sue establishments contributing to that person's intoxication. Many dram sh






47. A meeting of a number of experts in a particular field - at which papers are presented and discussed by specialists on particular subjects with a view to making recommendations concerning the problems under discussion.






48. Detailed section of a contract.






49. Affordable videoconferencing equipment that is available and allows participants to use their computers indead of proprietary hardware for virtual meetings. They provide real-time interaction using a personal computer.






50. The software that makes Webcasting work. These "stream" audio and video from a central source - or media server - to recipients on their personal computers.






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