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Test your basic knowledge |
CMP: Certified Meeting Professional
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Subjects
:
certifications
,
cmp
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Hiring an outside firm or individual to perform the task instead of using in-house staff; to subcontract a task or responsibility to a third party.
Reservation review date
Outsourcing
Marketing collateral
Survey
2. Complimentary tickets awarded by the official airline after the event according to the number of attendees who used the airline.
Productivity ticket
Zero-based budgeting
Message board
Floor plan
3. Web sites that give visitors a reason to return to the site and be exposed to new offers.
Chat room
Radio frequency identification (RFID)
LCD projector
2-D bar code
4. In the United States - a legal term for laws covering the liability of people serving alcoholic beverages. Under dram shop laws - a party injured by an intoxicated person can sue establishments contributing to that person's intoxication. Many dram sh
General service contractor GSC
Dram shop laws
Download
Convention center
5. Formalized statement of outcomes to be anticipated as a result of the educational process.
Guest program
Peripheral block
Objective
Waiver of subrogation
6. Raised horizontal surface - stage - or flooring.
Platform
Cancellation Clause
Certificate of origin
One-stop shop
7. Private room bar set up where guests do not pay for drinks.
Open bar (host bar)
Group specifications guide
Workshop
Budget
8. Individuals who will participate in the pre-event meetings. Generally includes the planner - key members of planner's staff - CSM - Catering Managers - A/V representatives - room set-up representatives - etc.
Distributed speaker system
Publicity
Cancellation Clause
lanning committee
9. Accredited designation offered by the National Speakers Association. This designation is earned for extensive - documented speaking experience and client satisfaction.
Waiver of subrogation
Priority point system
APEX RFP
Certified Speaking Professional (CSP)
10. Absence of obstacles preventing handicapped persons from moving freely to all public areas within a building.
Shoulder season
LED Light Emitting Diode
Outsourcing
Barrier-free
11. Requirement of many professional groups by which members must certify participation in formal educational programs designed to maintain their level of ability beyond their original certification date. CEUs are non-academic credit. One CEU is awarded
Continuing Education Unit (CEU)
Target date
Guest program
Walk
12. 1) Process of moving equipment and/or people from one point to another. 2) Transportation between terminals and hotels. 3) To copy a picture or sound that is transmitted by one recorder to another - or to make a tape copy from film.
Transfer
Press kit
Market segments
Value proposition
13. An insurance policy that provides protection against claims involving bodily injury and property damage to third parties.
General liability insurance
Manifest
Marshalling yard
Outboarding
14. A list - whether printed or electronic - by which an event organizer and/or their designates (e.g. a housing bureau) delivers multiple reservations to a hotel or other housing facility. Often the information contained in a rooming list is originally
Continuing Education Unit (CEU)
Rooming list
Contract
Scoop
15. The standard seating supplied by most facilities. This kind of seating in wide rooms has the disadvantage of restricting the view of attendees sitting at the row ends. Best for presentations in which audience interaction is not required.
Straight-row seating
Buffet
Audiovisual A/V
Contract
16. 1) Certified Meeting Professional. 2) Complete Meeting Package at conference centers; includes lodging - all food and beverage - support services - including audio visual equipment - room rental - etc.
Certified Meeting Professional (CMP)
Banquet event order (BEO)
ISDN
Guest program
17. Structured educational and training experiences for personal or professional development.
Low season
Buffet
Continuing education
Liability
18. Building an event budet by analyzing both the projected and actual figures from the previous year's budget.
Event specifications guide (ESG)
Customs
Incremental budgeting
Export license
19. Capture - manipulation and storage of video in digital format on a computer. Can be displayed on a computer as part of a graphic presentation.
Digital video
T-3 line
Arrival pattern
Copy editor
20. The complete package of marketing materials used to promote an event such as brochures - emails - direct mail - etc. Organizations should consider developing a style sheet to ensure consistency across all marketing collateral.
Marketing collateral
Complimentary room
Marshalling yard
Speakers bureau
21. Dispute resolution process in which the parties use a third party to assist them in reaching a compromise. The mediator may work with both sides together - or may act as "go between" in an attempt to move the sides toward agreement. The mediator may
Certificate of insurance
Liquidated damage clause
U-shape set-up
Mediation
22. Provides the event's basic specifications and captures all the information gathered. A detailed event specifications package should include things like the goals and objectives of the event - attendee profile - prefered and optional dates - the numbe
Event profile
Webconferencing
Shopping cart
Americans with Disabilities Act (ADA)
23. A government document which permits the "licensee" to engage in the export of designated goods to certain destinations.
Exhibition service contractor
Flying
Export license
Mic level
24. An encrypted file that authenticates the source of financial data - usually for an online credit card transaction.
Event specifications guide (ESG)
Secure digital certificate
Mailing list
Continental breakfast
25. Any group of rooms that is classified or separated differently than the general attendee block within the Event-Contracted Block (ECB).
Sub-block
Scoop
Continuing education
Authorized signatory
26. Casting video images on monitors or on large screen.
Interview
Contract
Video projection
Desktop videoconferenceing (DVC)
27. Exhibit hours that do not overlap other programming - which encourages attendees to visit the exhibition and increases the value for exhibitors.
Unopposed exhibit hours
Kiosk
Post-con
Contract
28. Building an event budget on estimates of potential income and likely expenses because there is no financial history from prior events available to use.
Zero-based budgeting
Seminar
Teleconferencing
Multi-point bridge
29. 1) Publicizing an event. See PUBLICITY. 2) An advancement in rank or position.
Post-event meeting
Promotion
Internatinoal Association for Continuing Education and Training (IACET)
Straight time
30. A feature of many videoconferencing systems that allows two or more people to use the same software program - even if all do not have it on their computer or conferencing system.
Balance sheet
Application sharing
Cash bar
Exhibitor Advisory Committee
31. Any meeting where people at two or more distant locations are linked using video - audio and data for two-way communication via satellite communications or the Internet. Each party sees and hears the other through a TV screen or computer monitor and
Post event report
Convention center
Convention services manager (CSM)
Virtual conferencing
32. Certified Professional Catering Executive. A certification program offered by the National Association of Catering Executives (NACE).
Certified Professional Catering Executive (CPCE)
On-demand
Exhibition service contractor
Certification
33. A date set by event management and/or general service contractor for the arrival of freight at a trade event. Usually shipments received before or after this date are assessed a penalty charge.
Target date
Cash accounting
Shoulder season
Booth
34. Time worked by an employee outside of - or in addition to - regular working time or beyond the standard forty-hour workweek.
Overtime
Front projection
Credit card badge
Application sharing
35. A meeting at the primary facility at which an event occurred just after it has ended. Attendees generally include the primary event organizer - representatives of the event organizer/host organization - department heads at the facility - other facili
Catering manager
ite inspection
Post-event meeting
French banquet service
36. A process of identifying human wants and needs - and developing a plan to meet those wants and needs. Refers to everything involved with convincing an attendee to come to the event. Also refers to providing information to support the exhibit sales fu
Backwall
Convention and visitors bureau (CVB)
Mandatory Continuing Legal Education (MCLE)
Marketing
37. A return of part of a payment.
Booking agent
Rebates
Russian banquet service
B2B
38. Person or firm which is licensed and specializes in travel related arrangements - such booking hotel rooms - meals - transportation - cruises - tours - vacation packages and other travel elements.
Audiovisual A/V
Hospitality suite
Travel agent
Complimentary
39. Booking before an event takes places. Allows attendees to register for an event before it actually takes place. Done through mail - phone - internet or fax.
Override
Advance registration
Point-to-multipoint videoconference
Digital marketing
40. 1) Platforms of varying heights used together to create a stage - such as the rows of steps a choral group would use during a performance. 2) Stage background scene giving illusion or depth. Also called CYC.
Transfer
Concession
Exhibit house
CYC
41. Contract wording that outlines potential damages or fees that a party may be required to pay in the event that it does not fulfill minimum commitments in the contract.
Exclusive contractor
Uplink
Travel agent
Attrition clause
42. Procurement - maintenance and transportation of materials. Involves all related functions and services.
Service charge
Open bar (host bar)
Exhibit house
Logistics
43. Airline company designated airline of choice for an event in exchange for special rates or services.
Productivity ticket
DSL
Official carrier
Rider
44. Other names for event order (EO) - function sheet - or Banquet Event Order (BEO)
Broadband
Marketing
Island booth
Function set-up order
45. Series of tables set up in the shape of the block T with chairs set all around except at the head table.
T-shape set-up
Relational databases
Incentive travel company
Bid
46. Contractor retained by a facility to be on-site and provide services as needed. In some cases - Planners are not required to use their services - but may be charged a surcharge or facility fee for bringing in an outside contractor for the same servic
Rigging
In-house contractor
Smart card
Strategic plan
47. Flat rate for which a hotel or motel agrees to offer any of its available sleeping rooms (with the exception of suites) to a group. Final assignment of rooms is at the discretion of the hotel. See RUN-OF-THE-HOUSE RATE.
French cart service
Housing company
Fixed costs
Flate rate
48. Accounts receivable made available to individuals or firms with established credit.
Group ware
Dram shop laws
Direct billing
Webcast
49. Marketing activities with a common focus on the marketplace or a customer segment. The execution of each individual piece of the integrated marketing plan is consistent with - and supportive of - each of the other pieces of the plan.
Booth
Flying
Category cable
Integrated marketing
50. A marketing plan should answer the question - What is the benefit to attending the event?
Destination Marketing Association International
Certified Special Event Professional (CSEP)
Value proposition
Facilitator