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Test your basic knowledge |
CMP: Certified Meeting Professional
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Study First
Subjects
:
certifications
,
cmp
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Other names for event order (EO) - function sheet - or Banquet Event Order (BEO)
Function set-up order
American Plan (Full American Plan)
Freight forwarder
Poster session
2. Americans with Disabilities Act. U.S. legislation passed in 1992 requiring public buildings (offices - hotels - restaurants - etc.) to make adjustments meeting minimum standards to make their facilities accessible to individuals with physical disabil
Advance deposit
Clause
Americans with Disabilities Act (ADA)
Carnet
3. ASP. A company that manages and distributes software-based solutions to customers across a wide area network from a central data center. In essence - ASPs are a way for organizations to outsource some or almost all aspects of their information techno
Application service provider (ASP)
Application sharing
Barrier-free
Fiber-optic cable
4. A writtten plan that's purpose is to define the market for an event - outline a strategy for attracting and keeping participants - and prepare to adapt to changes in the market. This working document guides decisions about how - when - and where to e
Material handling (formerly drayage)
Truckload
Lectern
Marketing plan
5. Digital subscriber line. Brings high bandwidth via copper phone lines.
Teleconferencing
DSL
NCR form
Lavaliere microphone
6. AKA Brainstorming. Group decision-making software and services use technology on-site to maximize the group decision and brainstorming process. Often the set-up involves a network of computers that event participants use to respond to questions - pll
Group ware
T-3 line
Export license
Americans with Disabilities Act (ADA)
7. An alternative procedure that can be specified in contracts instead of going through the process of filing a complaint and pursuing the claim in court.
Mic level
Alternative dispute resolution (ADR)
Professional congress organizer (PCO)
Resolution
8. Automated External Defibrillator. Device installed in many large public areas (e.g. airports - hotels - convention centers). Can be used by any individual to administer life-saving care to person experiencing a heart attack.
Uplink
Automated external defibrillator (AED)
Post event report
Hundredweight (CWT)
9. Guest holding confirmed sleeping room reservation is denied accommodations at the hotel where to reservation is held upon their arrival and is relocated to another hotel.
Hospitality suite
Hand carry
Walk
Real-time
10. A company that offers complete turnkey organization support for an event - including administrative and event management services.
Multi-management firm
B2B
Stakeholder
Production company
11. Provision in a contract which outlines damages to be paid to the non-canceling party if cancellation occurs - due the canceling party's breach of the contract.
Network
Distance learning
Convention and visitors bureau (CVB)
Cancellation Clause
12. Total number of sleeping rooms that are utilized and attributable to one event.
Suitcasing
Provision
Room block
Charter
13. Time worked by an employee outside of - or in addition to - regular working time or beyond the standard forty-hour workweek.
Hardwall
Overtime
Stakeholder
Peripheral block
14. BEO. A form most often used by hotels to provide details to personnel concerned with a specific food and beverage function or event room set-up.
Banquet event order (BEO)
Exclusive contractor
Caterer
One-stop shop
15. A supplier of a specific event service - such as photography - rental of furniture or audiovisual equipment - or floral decoration.
Assisted listening devices (ALD)
Direct billing
Meeting Information Network (MINT)
Specialty contractor
16. When a company contracts space at a hotel or other adjacent venue to display their products and meet with exhibition attendees without paying show management for booth space or sponsorship fees.
Tone
Automated external defibrillator (AED)
Outboarding
Publicity
17. A self-contained unit with a LCD (liquid crystal display) panel - light source and lens that works with both PC and Mac computers and duplicates the image being shown on the monitor without any need for special software or complex setting up.
Chief Financial Officer (CFO)
Certified Professional Catering Executive (CPCE)
Lavaliere microphone
LCD projector
18. A solid-state diode rectifier whose atomic properties cause it to emit light when electric current is passed through it. Current LED technology allows the emission of light from infrared through green frequencies - and visible light LEDs are availabl
Stakeholder
American Bar Association (ABA)
LED Light Emitting Diode
Trade-out
19. A needs assessment is an essential setp in ensuring that educational offerings are relevant to attendees. The results of post-event evaluations can be as valuable as a needs assessment.
Needs assessment
Digital marketing
Internatinoal Association for Continuing Education and Training (IACET)
Concession
20. Business-to-Business.
American Plan (Full American Plan)
Direct billing
Flate rate
B2B
21. Computer program that uses variable pricing models to maximize the return on a fixed (perishable) inventory - such as hotel rooms - based on supply-and-demand theory.
Yield management
NCR form
Etiquette
Computer assisted drawing (CAD)
22. AKA CSEP or Certified Special Event Professional - a designation offered by the International Special Events Society (ISES) earned through education - perofrmance - experience - and service to the industry.
Production company
Special event professional
Arrival pattern
Accessibility
23. In-person on-site review and evaluation of a venue or location for an event.
ite inspection
Outsourcing
Consular invoice
Overtime
24. Anticipated dates and times of arrival of group members.
Arrival pattern
Accreditation Council for Continuing Medical Education (ACCME)
Convention and visitors bureau (CVB)
Certificate of origin
25. A Web-based form that can be designed to guide the user through the process of completing the form and can alert the user to errors.
Workshop
Modified American Plan
Breakout session
Smart form
26. A third party vendor or company that offers complete turnkey organization support for an event - including administrative and event management services.
Pick-up
Convention services manager (CSM)
Multidisciplinary
Incremental budgeting
27. A media campaign - normally consisting of a series of public notices and advertising activities - aimed at ensuring maximum attendance by focusing attention on an event.
Limited power of attorney
General service contractor GSC
Certificate of insurance
Publicity
28. Raising and supporting sound - lighting or other equipment or décor from the ceiling.
LED Light Emitting Diode
Objective
Post-event meeting
Flying
29. Sequential numbering as part of a total number of pieces indicated on each package - carton - or crate. For example - box number 2 of 12.
Direct billing
Accommodation
Lot labeling
Association of Destination Management Executives (ADME)
30. Land-based system for videoconferencing designed to manage communication between one group of people - usually in a conference room setting - with another group or groups in similar settings elsewhere.
Non-performance
Room-based videoconferencing
Certified Professional Catering Executive (CPCE)
Zero-based budgeting
31. Any group of rooms that is classified or separated differently than the general attendee block within the Event-Contracted Block (ECB).
Zero-based budgeting
Sub-block
Incremental budgeting
Production company
32. A system in which revenue and expenses are counted as they are actually received.
Room-based videoconferencing
Certification
Certificate of origin
Cash accounting
33. Labor performed and paid at standard rate for work during normal business hours as established by unions.
Credit card badge
Skid
Straight time
Carnet
34. Used to sell products through a Web site. An online shopping cart application allows customers to select and then purchase books - tapes and other items.
Butler service
Continental breakfast
Shopping cart
DSL
35. AP. A type of hotel rate that includes the price of the room and all meals. Also Called FULL AMERICAN PLAN (FAP).
Schedule of services
Facilitator
Full American Plan
Category cable
36. A marketing plan should answer the question - What is the benefit to attending the event?
Press release
Downlink
B2B
Value proposition
37. A bill of lading issued by the airline that covers both domestic and international flights transporting goods to a specified destination. Technically - it is a non-negotiable instrument of air transport that serves as a receipt for the shipper - indi
Etiquette
2-D bar code
Air waybill
Waiver of subrogation
38. American Society of Composers - Authors - and Publishers. A membership organization that represents individuals who hold the copyrights to music written in the United States and grants licensing agreements for the performance of that music.
Offer
APEX RFP
American Society of Composers - Authors and Publishers (ASCAP)
Exhibition service contractor
39. Insurance that protects a event organizer against financial loss or expenses incurred when contractually specified perils necessitate canceling or relocating a event - or cause a reduction in attendance.
Export license
Lead retrieval
Cancellation or Interruption Insurance
Contract
40. Requirement of many professional groups by which members must certify participation in formal educational programs designed to maintain their level of ability beyond their original certification date. CEUs are non-academic credit. One CEU is awarded
Platform
Linear booth
Workshop
Continuing Education Unit (CEU)
41. Truckload rates apply where the tariff shows a truckload minimum weight. Charges will be at the truckload minimum weight unless weight is higher.
Pick-up
Foreign exchange currency risk
Truckload
Provision
42. A manner of behavior that touches all elements of communication and the way that we interact with customers and colleagues.
Jurisdiction
Etiquette
Integrated marketing
Straight-row seating
43. Designated day when the facility will release a block of sleeping rooms to the general public.
Whiteboarding
Exclusive
Reservation review date
CYC
44. Flat rate for which a hotel or motel agrees to offer any of its available sleeping rooms (with the exception of suites) to a group. Final assignment of rooms is at the discretion of the hotel. See RUN-OF-THE-HOUSE RATE.
Paid-out
Material handling (formerly drayage)
Flate rate
Evaluation
45. Period when the demand for a supplier's product or service is highest. Prices general increase in high season.
Mixer
High season
Union
Podcast
46. Weblogs or online journals. An application that may change the face of event marketing.
Zone fare
Multi-management firm
Seminar
Blog
47. A feature of many videoconference systems that allows participants at each conference site to view and edit the same document.
Professional congress organizer (PCO)
Flying
History
Document sharing
48. An agreement between two or more parties that creates in each party a duty to do or not do something and a right to performance of the other's duty or a remedy for the breach of the other's duty.
Contract
Consular invoice
In-house contractor
Cash accounting
49. A list of special spellings - terms and style points to be used consistently in publications related to an event.
Style sheet
Conference reminder
Marketing
Cash accounting
50. A type of audio system for meetings and concerts. The speakers sit on the floor and project from each side of the room. The sound may be louder in the front than the back.
Survey
Stacked speaker system
Value proposition
Straight time