Test your basic knowledge |

CMP: Certified Meeting Professional

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A member of the Convention Industry Council.






2. Marketing tools or programs used to influence buying patterns and build customer loyalty.






3. See BLANKET WRAP. Non-crated freight shipped via van line covered with protective blankets or padding.






4. Computer application that enables voting and then collects and displays the results - simplifying decision-making among event participants.






5. The process whereby exhibitors receive a potential customer's contact information in a standardized manner. A system for capturing and following-up on leads generated at an exhibition.






6. Private room bar set up where guests pay for drinks individually.






7. Two or more computers or peripherals that are linked together for the purpose of sharing data.






8. Hiring an outside firm or individual to perform the task instead of using in-house staff; to subcontract a task or responsibility to a third party.






9. An email marketing campaign that only sends messages to users who have requested (or opted-in) to receive specific types of information. Email conference reminders and newsletters are examples of opt-in email marketing campaigns based upon permission






10. A company that presents special effects and theatrical acts. This type of company may contract to put on an entire event or only parts of one. They sometimes hire speakers as part of their contract.






11. System of assigning points to exhibiting companies to determine which firms will be allowed to select booth/stand space for the next event first. Also Called PRIORITY RATING SYSTEM.






12. 1) Servers offer a variety of both hot and cold hors d'oeuvres on platters to guests at receptions. 2) A style of table service where guests serve themselves from platters presented by the server. 3) Specialized in-room service offered by a hotel.






13. A release of rights to substitute one party for another party. The release of an insurance company right to succeed to the insured's rights to sue for damages against the tortfeasor - after the insurance company pays an insured's claim of loss due to






14. Lens which produces a soft edged beam of light. Theatrical fixture with adjustable lens 150 W through 1500 W.






15. Solicitation of opinions regarding services; questionnaire.






16. 1) Merchandise or refreshments sold on site - to individuals - in conjunction with an event. 2) Contractual agreement where one party provides something of value to the other party in exchange for something else - pending certain conditions.






17. All individuals who are invested in a project or event such as the sponsors - attendees - vendors - media and others.






18. Facility that combines an exhibition space with a substantial number of smaller event spaces. The purpose of these buildings is to host trade shows - public shows - conventions - large food functions and other functions related to the convention indu






19. A third party vendor or company that offers complete turnkey organization support for an event - including administrative and event management services.






20. Certified Professional Catering Executive. A certification program offered by the National Association of Catering Executives (NACE).






21. An insurance policy that provides protection against claims involving bodily injury and property damage to third parties.






22. A meeting at the primary facility at which an event occurred just after it has ended. Attendees generally include the primary event organizer - representatives of the event organizer/host organization - department heads at the facility - other facili






23. Platters of food are composed in the kitchen. Each food item is then served from the guest's left by the server from platters to individual plates. Any course can be 'Frenched' by having the dressing put on the salad or having sauce added to a entrée






24. A document - required by some countries - describing a shipment of goods and showing information such as the consignor - consignee - and value of the shipment. Certified by a consular official of the foreign country - it is used by that country's cus






25. When a company tries to sell its product or service on the show floor without the permission or consent of the event's management.






26. Legal responsibility. An obligation to pay an amount in damages. In a non-legal context - something that is a negative factor.






27. AKA Classroom set-up. Seating arrangement in which rows of tables with chairs face the front of a room and each person has a space for writing. Also Called SCHOOLROOM SET-UP.






28. A manner of behavior that touches all elements of communication and the way that we interact with customers and colleagues.






29. Process of translating one language into another while the speaker is speaking.






30. Procurement - maintenance and transportation of materials. Involves all related functions and services.






31. Services performed by GENERAL SERVICE CONTRACTOR that includes delivery of exhibit materials from the dock to assigned space - removing empty crates - returning crates at the end of the event for re-crating - and delivering materials back to the dock






32. A plastic credit card with an embedded integrated circuit chip that can store up to 16 -000 bits of data for lead retrieval and other functions.






33. Time worked by an employee outside of - or in addition to - regular working time or beyond the standard forty-hour workweek.






34. Magnetic Stripe. A lead retrieval system using a magnetic strip on either the back of a paper badge (similar to some airline tickets) or on plastic badges similar to credit cards.






35. Donated financial or material support - usually in exchange for recognition; Paid opportunity for entity or an exhibitor to increase its visibility at the event.






36. A new development using computer chips that can be read from a distance (similar to a bar code without the need for line of sight). This type of technology holds promise to help attendees - event managers and exhibitors share information - log into c






37. The amount of information that can be transmitted in an information channel such as a telephone line - ISDN - or Ethernet. Higher bandwidth means that images and sound will load more quickly for use in videoconferences or on the Internet.






38. Placing plated foods on banquet tables prior to seating guests.






39. Raised platform usually above the floor of a hall or large room.






40. Multi-page pressure-sensitive form where multiple copies are made by writing on the top copy of the form. NCR stands for No-Carbon Required.






41. Company which designs and handles some or all elements of incentive travel programs.






42. Service for meeting and greeting a person upon arrival in a city - usually at the airport - pier or rail station and assisting him or her with entrance formalities - collecting baggage and obtaining transportation.






43. Dispute resolution process in which the parties use a third party to assist them in reaching a compromise. The mediator may work with both sides together - or may act as "go between" in an attempt to move the sides toward agreement. The mediator may






44. A contract clause in which one party agrees to pay damages or claims that the other party may be required to pay to another. For example - if a hotel is sued by an attendee that is injured at an event due to the fault of the group - an indemnificatio






45. An account (usually a number) to which expenses for a function or activity are charged.






46. A solid-state diode rectifier whose atomic properties cause it to emit light when electric current is passed through it. Current LED technology allows the emission of light from infrared through green frequencies - and visible light LEDs are availabl






47. A voluntary payment added to a bill (e.g. a restaurant check) - to signify good service.






48. The process whereby exhibitors receive a potential customer's contact information in a standardized manner. A system for capturing and following-up on leads generated at an exhibition.






49. Provides the event's basic specifications and captures all the information gathered. A detailed event specifications package should include things like the goals and objectives of the event - attendee profile - prefered and optional dates - the numbe






50. A writtten plan that's purpose is to define the market for an event - outline a strategy for attracting and keeping participants - and prepare to adapt to changes in the market. This working document guides decisions about how - when - and where to e