Test your basic knowledge |

CMP: Certified Meeting Professional

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Other names for event order (EO) - function sheet - or Banquet Event Order (BEO)






2. A type of room rate that includes breakfast and one other meal (usually dinner).






3. The organization who administers Continuing Legal Education and Mandatory Continuing Legal Education courses (CLE and MCLE).






4. A customs document permitting the holder to carry or send merchandise temporarily into certain foreign countries (for display - demonstration or similar purposes) without paying duties or posting bonds.






5. An interchange between an inner circle debating an issue and an outer circle of observers. Individuals occasionally move from one circle to the other.






6. A hollow square whose corners are replaced by serpentine or half-moon tables.






7. An account (usually a number) to which expenses for a function or activity are charged.






8. Comp. Service - space or item provided at no charge.






9. In which rows of tables with chairs face the front of a room and each person has a space for writing.






10. Integrated services digital network. A single ISDN line carries data at 128 Kbps. Although video conferences are possible at slower speeds - ISDN is considered to be the minimum for acceptable-quality video transmission.






11. Raised platform.






12. Person or firm which is licensed and specializes in travel related arrangements - such booking hotel rooms - meals - transportation - cruises - tours - vacation packages and other travel elements.






13. An electronic message center or online discussion group - usually serving a special-interest group. They allow you to review messages left by others - and leave your own message if you choose. Also known as bulletin board systems or electronic forum.






14. An apparatus for projecting a picture on a screen. Whether the device is an overhead projector - data (LCD) projector - slide projector - or a film projector - it is usually referred to as simply a projector.






15. 1) Ability of a projection system to distinguish and reproduce fine detail. 2) Motion put forward for a joint decision; usually has the force of a legislative decision.






16. A nonprofit organization representing specific destinations formerly known as the International Association of Convention & Visitors Bureaus. Members have expert knowledge of their city and its surrounding areas; typically they represent local hotels






17. An alternative plan that may replace the original plan when circumstances change.






18. A manner of behavior that touches all elements of communication and the way that we interact with customers and colleagues.






19. A feature of many videoconference systems that allows participants at each conference site to view and edit the same document.






20. A needs assessment is an essential setp in ensuring that educational offerings are relevant to attendees. The results of post-event evaluations can be as valuable as a needs assessment.






21. Any agreement which limits who may provide specific products or services under certain conditions to only one party. A general service contractor - for instance - may have an "exclusive" in a particular facility - meaning that no other contractor is






22. A permanently installed series of cable comprised of copper wire cable and/or fiber optic cable - utilized as the main thoroughfare in a building to transmit voice and data signals in or out of the facility.






23. Association of Destination Management Executives. A member of the Convention Industry Council.






24. Total number of sleeping rooms that are utilized and attributable to one event.






25. The standard seating supplied by most facilities. This kind of seating in wide rooms has the disadvantage of restricting the view of attendees sitting at the row ends. Best for presentations in which audience interaction is not required.






26. Labor performed and paid at standard rate for work during normal business hours as established by unions.






27. Record of an event over time.






28. A popular digital format for meeetings with a good quality image - an extended recording time up to 184 minutes - with a tape stock that is less expensive than BetaSP.






29. Designated date when the facility will release a block of sleeping rooms to the general public. The date is typically three to four weeks before the event.






30. A new development using computer chips that can be read from a distance (similar to a bar code without the need for line of sight). This type of technology holds promise to help attendees - event managers and exhibitors share information - log into c






31. A voluntary payment added to a bill (e.g. a restaurant check) - to signify good service.






32. Exhibit hours that do not overlap other programming - which encourages attendees to visit the exhibition and increases the value for exhibitors.






33. A collection of publicity items that includes: 1) pertinent data on the meeting - such as agenda - historical data - guest speakers - special events - etc. The property - such as photos - descriptions of public space areas - local entertainment - etc






34. MICROPHONE that picks up sound from all directions.






35. Automated External Defibrillator. Device installed in many large public areas (e.g. airports - hotels - convention centers). Can be used by any individual to administer life-saving care to person experiencing a heart attack.






36. A Web site that serves as a year-round online marketplace for buyers and sellers within a given marketplace. Such sites are also referred to as business-to-business (B2B) marketplaces - business-to-consumer (B2C) marketplaces or consumer-to-consumer






37. A self-contained unit with a LCD (liquid crystal display) panel - light source and lens that works with both PC and Mac computers and duplicates the image being shown on the monitor without any need for special software or complex setting up.






38. An individual or company which provides customs clearing services to shippers of goods to and from another country. Licensing and requirements vary from country to country. In the United States - a customs broker must be licensed by the Treasury Depa






39. Certified Special Event Professional; an earned designation from the International Special Events Society (ISES).






40. A media campaign - normally consisting of a series of public notices and advertising activities - aimed at ensuring maximum attendance by focusing attention on an event.






41. Contract wording that outlines potential damages or fees that a party may be required to pay in the event that it does not fulfill minimum commitments in the contract.






42. The complete package of marketing materials used to promote an event such as brochures - emails - direct mail - etc. Organizations should consider developing a style sheet to ensure consistency across all marketing collateral.






43. Method of doing research using a small group led by a facilitator.






44. Process of translating one language into another while the speaker is speaking.






45. Services performed by GENERAL SERVICE CONTRACTOR that includes delivery of exhibit materials from the dock to assigned space - removing empty crates - returning crates at the end of the event for re-crating - and delivering materials back to the dock






46. A member of the Convention Industry Council.






47. 1) Servers offer a variety of both hot and cold hors d'oeuvres on platters to guests at receptions. 2) A style of table service where guests serve themselves from platters presented by the server. 3) Specialized in-room service offered by a hotel.






48. 1) Merchandise or refreshments sold on site - to individuals - in conjunction with an event. 2) Contractual agreement where one party provides something of value to the other party in exchange for something else - pending certain conditions.






49. Facility form to advise departments of changes in reservations or functions.






50. 1) Process of moving equipment and/or people from one point to another. 2) Transportation between terminals and hotels. 3) To copy a picture or sound that is transmitted by one recorder to another - or to make a tape copy from film.