Test your basic knowledge |

CMP: Certified Meeting Professional

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Pre-program information distributed to tour guides - field representatives - venues or vendors - regarding the details of their program assignment for a given event or program.






2. A detailed section of a contract pertaining to a specific issue.






3. A single source provider of goods or services.






4. Americans with Disabilities Act. U.S. legislation passed in 1992 requiring public buildings (offices - hotels - restaurants - etc.) to make adjustments meeting minimum standards to make their facilities accessible to individuals with physical disabil






5. A third party vendor or company that offers complete turnkey organization support for an event - including administrative and event management services.






6. Proof of Registration - i.e. - a reservation number that will be accepted by the hotel holding the room.






7. A true and honest effort to uphold the law. (as in Good Faith Effort)






8. Net Profit divided by Net Worth. A financial ratio indicating the degree of profitability. To calculate - use event revenues minus program expenses divided by program expenses - multiplied by 100 to get the ROI %.






9. Association of Destination Management Executives. A member of the Convention Industry Council.






10. 1) Pallet. 2) Wooden platform used to support machinery or a collection of objects for easier handling. 3) Thick wood blocks attached to crates which allow forklift access for easier handling. 4) Wood runners protecting the exterior of a shipping cas






11. The process whereby exhibitors receive a potential customer's contact information in a standardized manner. A system for capturing and following-up on leads generated at an exhibition.






12. Executive responsible for financial affairs of an organization.






13. Informative and instructional speech.






14. Convention and visitor bureaus are not-for-profit organizations charged with representing a specific destination and helping the long-term development of communities through a travel and tourism strategy. Convention and visitor bureaus are usually me






15. 1) Some Web-based content such as event Webcasts are made available to online customers on a pay-per-view basis - which means that customers have to pay to access this programming. 2) Video productions accessible to customers who pay for access to th






16. Also called overhead or administrative costs - these are expenses not directly related to the event. They can include salaries - rent - and building and equipment maintenance.






17. Digital light processor data/video projectors were developed with an entirely new processor using microscopic mirrors to recreate video images and display them in a number of settings. These projectors picked up where LCD left off by reproducing vide






18. Transfer a file from a host computer to your computer.






19. A tax that is added to a product at each step of the manufacturing and marketing process reflecting value which has been added to the product by processing.






20. CSM. Professional at a hotel - convention center or convention bureau who is responsible for event operations management on all levels.






21. AP. A type of hotel rate that includes the price of the room and all meals. Also Called FULL AMERICAN PLAN (FAP).






22. Raising and supporting sound - lighting or other equipment or décor from the ceiling.






23. Web based conferencing - a vital component of the modern event professional's toolbox.






24. Abbreviation for "hundred weight." This is the unit of measure used in drayage and freight shipments.






25. Efforts of a dissident group to obstruct the conduct of an event.






26. A process of identifying human wants and needs - and developing a plan to meet those wants and needs. Refers to everything involved with convincing an attendee to come to the event. Also refers to providing information to support the exhibit sales fu






27. Lens which produces a soft edged beam of light. Theatrical fixture with adjustable lens 150 W through 1500 W.






28. The person hired to review the content of advertising or marketing materials for consistency - accuracy - and to elminate repititious information.






29. Light morning meal consisting of pastries - juices - and hot beverages. Usually served buffet style.






30. Automated External Defibrillator. Device installed in many large public areas (e.g. airports - hotels - convention centers). Can be used by any individual to administer life-saving care to person experiencing a heart attack.






31. A payment to a sales representative for meeting or exceeding a sales revenue goal. Or a payment made to an individual or organization for bringing business to another individual or organization.






32. The software that makes Webcasting work. These "stream" audio and video from a central source - or media server - to recipients on their personal computers.






33. 1) Regeneration of sound from audio speakers back through a microphone causing a squealing sound. 2) Response about an activity - policy - or idea.






34. Contract wording that outlines potential damages or fees that a party may be required to pay in the event that it does not fulfill minimum commitments in the contract.






35. 1) Airline lift into and out of a destination. 2) Capable of being used by people with physical challenges and disabilities. This is an important aspect of the United States' Americans with Disabilities Act (ADA).






36. The presenter is questioned by a moderator on behalf of the audience.






37. An individual or company which provides customs clearing services to shippers of goods to and from another country. Licensing and requirements vary from country to country. In the United States - a customs broker must be licensed by the Treasury Depa






38. A list showing the number and kinds of items being shipped - as well as other information needed for transportation purposes.






39. A facility that provides a dedicated environment for events - especially small events. May be certified by the International Association of Conference Centers.






40. The tone of a document refers to the feeling or impression a document conveys. Formal writing style tends to convey an objective tone that is deliberate and factual. The toneo f an informal document typically is relaxed - informative - helpful - casu






41. A type of digital telecommunication line that provides high speed internet access for mulitple users.






42. AKA Housing Bureau. Organization that provides reservation services for a group and its attendees.






43. Period when the demand for a supplier's product or service is lowest. Prices general decrease in low season.






44. Assets minus liabilities.






45. An ongoing effort by an organization to develop relationships with key media representatives before - during - and after an event.






46. A member of the Convention Industry Council.






47. FP. Projection of an image onto the front surface of a light reflecting screen from a projector placed within or behind the audience.






48. Used to sell products through a Web site. An online shopping cart application allows customers to select and then purchase books - tapes and other items.






49. Platters of food are composed in the kitchen. Each food item is then served from the guest's left by the server from platters to individual plates. Any course can be 'Frenched' by having the dressing put on the salad or having sauce added to a entrée






50. Any agreement which limits who may provide specific products or services under certain conditions to only one party. A general service contractor - for instance - may have an "exclusive" in a particular facility - meaning that no other contractor is