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CMP: Certified Meeting Professional

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Association of Destination Management Executives. A member of the Convention Industry Council.






2. Guest holding confirmed sleeping room reservation is denied accommodations at the hotel where to reservation is held upon their arrival and is relocated to another hotel.






3. Efforts of a dissident group to obstruct the conduct of an event.






4. The standard seating supplied by most facilities. This kind of seating in wide rooms has the disadvantage of restricting the view of attendees sitting at the row ends. Best for presentations in which audience interaction is not required.






5. In-house facility form authorizing cash withdrawal to be charged to master account or individual guest.






6. A process of identifying human wants and needs - and developing a plan to meet those wants and needs. Refers to everything involved with convincing an attendee to come to the event. Also refers to providing information to support the exhibit sales fu






7. Unpublished rates offered from the areas of the U.S. and Canada to specified event destinations; they do not require Saturday night stay over.






8. Absence of obstacles preventing handicapped persons from moving freely to all public areas within a building.






9. The activities that are undertaken to either reduce the probability that an emergency or crisis will occur or reduce the consequences if it does occur.






10. Period when the demand for a supplier's product or service is highest. Prices general increase in high season.






11. Written document requiring individuals to disclose any conflicts of interest that may be created by their involvement with an organization.






12. An email marketing campaign that only sends messages to users who have requested (or opted-in) to receive specific types of information. Email conference reminders and newsletters are examples of opt-in email marketing campaigns based upon permission






13. 1) Servers offer a variety of both hot and cold hors d'oeuvres on platters to guests at receptions. 2) A style of table service where guests serve themselves from platters presented by the server. 3) Specialized in-room service offered by a hotel.






14. Booth/stand space with aisles on all four sides.






15. A type of exhibit construction in which the walls are of solid material - rather than fabric.






16. Amount of money paid to secure a room - facility or service in advance.






17. Type of meeting which brings together three or more people in two or more locations through telecommunications.






18. A commission over and above the normal base commission percentage.






19. Flat rate for which a hotel or motel agrees to offer any of its available sleeping rooms (with the exception of suites) to a group. Final assignment of rooms is at the discretion of the hotel. See RUN-OF-THE-HOUSE RATE.






20. A statement of revenues and expenses. Also known as a profit & loss statement.






21. A true and honest effort to uphold the law. (as in Good Faith Effort)






22. 1) Exclusive use of all or some space on an airplane - bus - ship - or other vehicle for a special period of time and for a specific itinerary. 2) To create a new association - organization or chapter of an association or organization.






23. Proof of Registration - i.e. - a reservation number that will be accepted by the hotel holding the room.






24. A statement that indicates overall financial status by subtracting expenses from income.






25. AKA CSEP or Certified Special Event Professional - a designation offered by the International Special Events Society (ISES) earned through education - perofrmance - experience - and service to the industry.






26. Integrated services digital network. A single ISDN line carries data at 128 Kbps. Although video conferences are possible at slower speeds - ISDN is considered to be the minimum for acceptable-quality video transmission.






27. In Conjunction With. An event or function that occurs because of another event.






28. The complete package of marketing materials used to promote an event such as brochures - emails - direct mail - etc. Organizations should consider developing a style sheet to ensure consistency across all marketing collateral.






29. The process whereby exhibitors receive a potential customer's contact information in a standardized manner. A system for capturing and following-up on leads generated at an exhibition.






30. A Web site that serves as a year-round online marketplace for buyers and sellers within a given marketplace. Such sites are also referred to as business-to-business (B2B) marketplaces - business-to-consumer (B2C) marketplaces or consumer-to-consumer






31. A document - required by some countries - describing a shipment of goods and showing information such as the consignor - consignee - and value of the shipment. Certified by a consular official of the foreign country - it is used by that country's cus






32. Raised platform.






33. Lens which produces a soft edged beam of light. Theatrical fixture with adjustable lens 150 W through 1500 W.






34. A voluntary payment added to a bill (e.g. a restaurant check) - to signify good service.






35. AKA Brainstorming. Group decision-making software and services use technology on-site to maximize the group decision and brainstorming process. Often the set-up involves a network of computers that event participants use to respond to questions - pll






36. A stand upon which a speaker may rest notes or books. May be "standing -" which rests on the floor - or "table-top" which is placed on a table. Often confused with PODIUM.






37. Service for meeting and greeting a person upon arrival in a city - usually at the airport - pier or rail station and assisting him or her with entrance formalities - collecting baggage and obtaining transportation.






38. Computer application that enables voting and then collects and displays the results - simplifying decision-making among event participants.






39. Portable MICROPHONE operating on its own power source. Often used to pass through an audience for questions or comments. Also Called WIRELESS MICROPHONE.






40. An encrypted file that authenticates the source of financial data - usually for an online credit card transaction.






41. Final official listing of all passengers and/or cargo aboard a transportation vehicle or vessel.






42. Any agreement which limits who may provide specific products or services under certain conditions to only one party. A general service contractor - for instance - may have an "exclusive" in a particular facility - meaning that no other contractor is






43. Formalized statement of outcomes to be anticipated as a result of the educational process.






44. Building an event budget on estimates of potential income and likely expenses because there is no financial history from prior events available to use.






45. Names and contact information of potential customers. Attendee lists are often provided as sales leads to exhibitors as an incentive to participate in an exhibition.






46. ASP. A company that manages and distributes software-based solutions to customers across a wide area network from a central data center. In essence - ASPs are a way for organizations to outsource some or almost all aspects of their information techno






47. In-person on-site review and evaluation of a venue or location for an event.






48. RFP. A document that stipulates what services the organization wants from an outside contractor and requests a bid to perform such services. Same As BID MANUAL/SPECIFICATIONS.






49. Familiarization Trip. Offered to potential buyers of a venue - a program designed to acquaint participants with specific destinations or services and to stimulate the booking of an event. Often offered in groups - but sometimes on an individual basis






50. A black light used to make phosphorescent and fluorescent paints glow in the dark.