Test your basic knowledge |

CMP: Certified Meeting Professional

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. An individual or company which provides customs clearing services to shippers of goods to and from another country. Licensing and requirements vary from country to country. In the United States - a customs broker must be licensed by the Treasury Depa






2. Transfer a file from a host computer to your computer.






3. A type of barter. The exchange of goods and services instead of using money.






4. A wired or wireless microphone that hooks around the neck or is clipped to clothing. Sometimes called a NECKLACE - LAPEL - or PENDANT MICROPHONE.






5. A list showing the number and kinds of items being shipped - as well as other information needed for transportation purposes.






6. A Web-site whose primary function is to provide attendees (buyers) and exhibitors (sellers) with online tools that help facilitate participation in an upcoming event.






7. The industry preferred term for a report of the details and activities of an event. A collection of post event reports over time will provide the complete History for an event. The industry accepted practice is to use the APEX POST EVENT REPORT - whi






8. Americans with Disabilities Act. U.S. legislation passed in 1992 requiring public buildings (offices - hotels - restaurants - etc.) to make adjustments meeting minimum standards to make their facilities accessible to individuals with physical disabil






9. A commission over and above the normal base commission percentage.






10. Pre-program information distributed to tour guides - field representatives - venues or vendors - regarding the details of their program assignment for a given event or program.






11. A requirement for entering into a binding contract. If a contract proposal (offer) is made - it is accepted if the offeree signs the offer as submitted. If the offeree makes any changes to the offer before signing - it is a counter offer - not accept






12. Solicitation of opinions regarding services; questionnaire.






13. Used to sell products through a Web site. An online shopping cart application allows customers to select and then purchase books - tapes and other items.






14. Multi-page pressure-sensitive form where multiple copies are made by writing on the top copy of the form. NCR stands for No-Carbon Required.






15. Digital subscriber line. Brings high bandwidth via copper phone lines.






16. Registration made via the Web.






17. 1) The process of attaching the cable on a crane to a piece of machinery or equipment. 2) The process for hanging materials or signs.






18. Magnetic Stripe. A lead retrieval system using a magnetic strip on either the back of a paper badge (similar to some airline tickets) or on plastic badges similar to credit cards.






19. Convention and visitor bureaus are not-for-profit organizations charged with representing a specific destination and helping the long-term development of communities through a travel and tourism strategy. Convention and visitor bureaus are usually me






20. Exhibit hours that do not overlap other programming - which encourages attendees to visit the exhibition and increases the value for exhibitors.






21. When online activities take place at a designated time - they are referred to as real-time events. A Webcast of a keynote presenter that can be watched live over the Internet is an example of a real-time event.






22. 1) Pallet. 2) Wooden platform used to support machinery or a collection of objects for easier handling. 3) Thick wood blocks attached to crates which allow forklift access for easier handling. 4) Wood runners protecting the exterior of a shipping cas






23. An ongoing effort by an organization to develop relationships with key media representatives before - during - and after an event.






24. An event that incoporates environmental considerations throughout all states of the planning process in order to minimize the negative impact on the environment.






25. Designated date when the facility will release a block of sleeping rooms to the general public. The date is typically three to four weeks before the event.






26. 1) The act of showing how to do something. 2) A group of individuals organized to picket or protest against a group using placards - literature - songs - shouts and - sometimes - marches or sit-ins.






27. A statement of revenues and expenses. Also known as a profit & loss statement.






28. The software that makes Webcasting work. These "stream" audio and video from a central source - or media server - to recipients on their personal computers.






29. Items that an exhibitor is allowed to carry unaided into a event facility without being charged.






30. The process whereby exhibitors receive a potential customer's contact information in a standardized manner. A system for capturing and following-up on leads generated at an exhibition.






31. Number of facility guest rooms actually used out of a room block.






32. 1) Process of moving equipment and/or people from one point to another. 2) Transportation between terminals and hotels. 3) To copy a picture or sound that is transmitted by one recorder to another - or to make a tape copy from film.






33. 1) Broadly - one who acts or has the power to act: more usually - one that acts as the representative of another. Most frequently in travel - a specific kind of agent such as a retail travel agent. 2) Person that obtains engagements for entertainers






34. A government document which permits the "licensee" to engage in the export of designated goods to certain destinations.






35. The complete package of marketing materials used to promote an event such as brochures - emails - direct mail - etc. Organizations should consider developing a style sheet to ensure consistency across all marketing collateral.






36. An account (usually a number) to which expenses for a function or activity are charged.






37. A single source provider of goods or services.






38. Expenses that vary based upon various factors - such as the number of attendees .






39. Provision in a contract which outlines damages to be paid to the non-canceling party if cancellation occurs - due the canceling party's breach of the contract.






40. A new development using computer chips that can be read from a distance (similar to a bar code without the need for line of sight). This type of technology holds promise to help attendees - event managers and exhibitors share information - log into c






41. Raised horizontal surface - stage - or flooring.






42. A document provided by an insurance company as proof that a policy has been issued and coverage is in effect.






43. Designated day when the facility will release a block of sleeping rooms to the general public.






44. An interchange between an inner circle debating an issue and an outer circle of observers. Individuals occasionally move from one circle to the other.






45. 1) Registering in advance to attend an event. See ADVANCE REGISTRATION. 2) At a facility - pre-assigned sleeping rooms available for occupancy.






46. Dispute resolution process in which the parties use a third party to assist them in reaching a compromise. The mediator may work with both sides together - or may act as "go between" in an attempt to move the sides toward agreement. The mediator may






47. A company that presents special effects and theatrical acts. This type of company may contract to put on an entire event or only parts of one. They sometimes hire speakers as part of their contract.






48. A document provided by an insurance company as proof that a policy has been issued and coverage is in effect.






49. Transmitting data at speeds of up to 1.544 Mbps - operates at a much higher capacity than an ISDN line and can be split to accommodate several users at one time (known as a fractional T-1).






50. MICROPHONE that picks up sound from all directions.