Test your basic knowledge |

CMP: Certified Meeting Professional

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. AKA Pre Conference.Any event which is arranged for the period immediately preceeding the conference proper.






2. In the United States - a legal term for laws covering the liability of people serving alcoholic beverages. Under dram shop laws - a party injured by an intoxicated person can sue establishments contributing to that person's intoxication. Many dram sh






3. The industry preferred term for a report of the details and activities of an event. A collection of post event reports over time will provide the complete History for an event. The industry accepted practice is to use the APEX POST EVENT REPORT - whi






4. Services performed by GENERAL SERVICE CONTRACTOR that includes delivery of exhibit materials from the dock to assigned space - removing empty crates - returning crates at the end of the event for re-crating - and delivering materials back to the dock






5. Facility form to advise departments of changes in reservations or functions.






6. Private dispute resolution process - Often referred to as alternate dispute resolution - in which the parties agree to submit their dispute to an impartial third party for a decision. Depending on the type of arbitration - the arbitrator's decision m






7. 1) Merchandise or refreshments sold on site - to individuals - in conjunction with an event. 2) Contractual agreement where one party provides something of value to the other party in exchange for something else - pending certain conditions.






8. The standard seating supplied by most facilities. This kind of seating in wide rooms has the disadvantage of restricting the view of attendees sitting at the row ends. Best for presentations in which audience interaction is not required.






9. BEO. A form most often used by hotels to provide details to personnel concerned with a specific food and beverage function or event room set-up.






10. Transmitting data at speeds of up to 44.184 Mbps - is faster than a T-1 line - allowing performance of more tasks simultaneously at a greater speed. See T-1 LINE.






11. An informal meeting for the purpose of discussion; usually of an academic or research nature and in order to ascertain areas of mutual interest through exchange of ideas. Conducted as and when convenient - but with little regularity.






12. The inducement to a contract. The cause - motive - price - or impelling influence which induces a contracting party to enter a contract.






13. Assortment of foods - offered on a table - self-served.






14. Other names for event order (EO) - function sheet - or Banquet Event Order (BEO)






15. AKA Post Conference.Any event which is arranged for the period immediately following the conference proper.






16. Linear exhibits are generally 10' deep. They are offered in 10' or 15' widths and can be combined to create an exhibit of almost any length.






17. Web browser-based videoconferencing.






18. LTL. Rates applicable when the quantity of freight is less than the volume of truckload minimum weight.






19. An event that broadcasts the audio and/or video portion of a keynote presentation or other educational sessions over the Web in real-time or on-demand.






20. The station used to transmit signals from Earth to a satellite (videoconferencing).






21. The tone of a document refers to the feeling or impression a document conveys. Formal writing style tends to convey an objective tone that is deliberate and factual. The toneo f an informal document typically is relaxed - informative - helpful - casu






22. Airline company designated airline of choice for an event in exchange for special rates or services.






23. A type of barter. The exchange of goods and services instead of using money.






24. 1) Ability of a projection system to distinguish and reproduce fine detail. 2) Motion put forward for a joint decision; usually has the force of a legislative decision.






25. A list - whether printed or electronic - by which an event organizer and/or their designates (e.g. a housing bureau) delivers multiple reservations to a hotel or other housing facility. Often the information contained in a rooming list is originally






26. A third party vendor or company that offers complete turnkey organization support for an event - including administrative and event management services.






27. An additional clause in artist's contract stipulating special requirements such as travel - dressing rooms - technical equipment - etc.






28. An individual who guides discussion and/or decision making.






29. Computer program that uses variable pricing models to maximize the return on a fixed (perishable) inventory - such as hotel rooms - based on supply-and-demand theory.






30. CSM. Professional at a hotel - convention center or convention bureau who is responsible for event operations management on all levels.






31. Series of tables set up in the shape of the block T with chairs set all around except at the head table.






32. The style of a document refers to choices writers make that create the tone to readers. A writing style could be either formal or informal.






33. Record of an event over time.






34. Individuals who will participate in the pre-event meetings. Generally includes the planner - key members of planner's staff - CSM - Catering Managers - A/V representatives - room set-up representatives - etc.






35. A labor organization - typically made up of workers from the same trade formed for the purpose of advancing its members' interests such as dealing collectively with their employer on issues of wages - hours - working conditions and other matters pert






36. Platters of food are composed in the kitchen. Each food item is then served from the guest's left by the server from platters to individual plates. Any course can be 'Frenched' by having the dressing put on the salad or having sauce added to a entrée






37. An agreement between two or more parties that creates in each party a duty to do or not do something and a right to performance of the other's duty or a remedy for the breach of the other's duty.






38. A detailed list of the individual line items that make up the revenue and expense categories in a budget. A numbering system used to identify every line item in a budget - so income and expenses are posted to the correct accounts.






39. The complete package of marketing materials used to promote an event such as brochures - emails - direct mail - etc. Organizations should consider developing a style sheet to ensure consistency across all marketing collateral.






40. In-house facility form authorizing cash withdrawal to be charged to master account or individual guest.






41. 1) The governmental authorities designated to collect duties levied by a country on imports and exports. The term also applies to the procedures involved in such collection. 2) Practices common to many of a particular group.






42. 1) Lecture and dialogue allowing participants to share experiences in a particular field under the guidance of an expert discussion leader. 2) A meeting or series of meetings of from 10 to 50 specialists who have different specific skills but have a






43. Period when the demand for a supplier's product or service is lowest. Prices general decrease in low season.






44. Net Profit divided by Net Worth. A financial ratio indicating the degree of profitability. To calculate - use event revenues minus program expenses divided by program expenses - multiplied by 100 to get the ROI %.






45. Ability to transmit huge volumes of voice and video over a network or the internet - without jumpy images.






46. A single source provider of goods or services.






47. A return of part of a payment.






48. A hollow square whose corners are replaced by serpentine or half-moon tables.






49. Light-weight aluminum tubing and drapery used to separate exhibit booths/stands - staging areas - and other similar locations.






50. Used to sell products through a Web site. An online shopping cart application allows customers to select and then purchase books - tapes and other items.