Test your basic knowledge |

CMP: Certified Meeting Professional

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Food is plated in the kitchen and placed before the guest. Side dishes are used for bread and butter and salad. Food is served from the left - beverages from the right - and all items are removed from the right. This is generally the service used for






2. The point at which revenues are equal to expenses.






3. An additional clause in artist's contract stipulating special requirements such as travel - dressing rooms - technical equipment - etc.






4. BEO. A form most often used by hotels to provide details to personnel concerned with a specific food and beverage function or event room set-up.






5. Individuals who will participate in the pre-event meetings. Generally includes the planner - key members of planner's staff - CSM - Catering Managers - A/V representatives - room set-up representatives - etc.






6. Service for meeting and greeting a person upon arrival in a city - usually at the airport - pier or rail station and assisting him or her with entrance formalities - collecting baggage and obtaining transportation.






7. An ongoing process in which an individual actively seeks to understand and contribute to change.






8. 1) Meeting of several persons for intensive discussion. The workshop concept has been developed to compensate for diverging views in a particular discipline or on a particular subject. 2) Informal and public session of free discussion organized to ta






9. Amount of money paid to secure a room - facility or service in advance.






10. An informal meeting for the purpose of discussion; usually of an academic or research nature and in order to ascertain areas of mutual interest through exchange of ideas. Conducted as and when convenient - but with little regularity.






11. A document - required by some countries - describing a shipment of goods and showing information such as the consignor - consignee - and value of the shipment. Certified by a consular official of the foreign country - it is used by that country's cus






12. DMC. A professional services company possessing extensive local knowledge - expertise and resources - specializing in the design and implementation of events - activities - tours - transportation and program logistics. Depending on the company and th






13. Facility form to advise departments of changes in reservations or functions.






14. A commission over and above the normal base commission percentage.






15. Private room bar set up where guests do not pay for drinks.






16. Period when the demand for a supplier's product or service is lowest. Prices general decrease in low season.






17. Americans with Disabilities Act. U.S. legislation passed in 1992 requiring public buildings (offices - hotels - restaurants - etc.) to make adjustments meeting minimum standards to make their facilities accessible to individuals with physical disabil






18. An event that draws a national and international audience. Typically 15% or more of attendees reside outside of the host country.






19. Accounts receivable made available to individuals or firms with established credit.






20. Function room set-up that saves room turnover time - limits the number of event rooms required - and avoids additional charges for changing room set-ups.






21. A statement of estimated revenues and expenditures for a specified period of time; divided into subject categories and arranged by principal areas of revenue and expense.






22. An extraordinary natural event such as extreme weather - flood - hurricanes - tornadoes - earthquake or similar natural disaster that cannot be reasonably foreseen or prevented over which a contracting party has no reasonable control - making perform






23. An individual or company which provides customs clearing services to shippers of goods to and from another country. Licensing and requirements vary from country to country. In the United States - a customs broker must be licensed by the Treasury Depa






24. Formalized statement of outcomes to be anticipated as a result of the educational process.






25. A person who is authorized to legally bind an individual or organization to a contract - to sign checks on behalf of an organization - or charge to an organization's master account.






26. Minimum amount for which union labor must be paid.






27. The industry preferred term for a report of the details and activities of an event. A collection of post event reports over time will provide the complete History for an event. The industry accepted practice is to use the APEX POST EVENT REPORT - whi






28. 1) Lecture and dialogue allowing participants to share experiences in a particular field under the guidance of an expert discussion leader. 2) A meeting or series of meetings of from 10 to 50 specialists who have different specific skills but have a






29. In the United States - a legal term for laws covering the liability of people serving alcoholic beverages. Under dram shop laws - a party injured by an intoxicated person can sue establishments contributing to that person's intoxication. Many dram sh






30. Any agreement which limits who may provide specific products or services under certain conditions to only one party. A general service contractor - for instance - may have an "exclusive" in a particular facility - meaning that no other contractor is






31. Video tape recorder and player utilizing ½-inch (1.27 centimeter) tape. Not compatible with beta format.






32. Web based conferencing - a vital component of the modern event professional's toolbox.






33. The projection of a computer signal from a personal computer - laptop or other computer device onto a screen from a LCD or equivalent projector for viewing by audience.






34. Informative and instructional speech.






35. The tone of a document refers to the feeling or impression a document conveys. Formal writing style tends to convey an objective tone that is deliberate and factual. The toneo f an informal document typically is relaxed - informative - helpful - casu






36. MICROPHONE that picks up sound from all directions.






37. Certification of measurements of meeting space through the Function Space Verification Program offered by the Professional Convention Management Association or through graphics layout software companies - e.g. MeetingMatrix.






38. A needs assessment is an essential setp in ensuring that educational offerings are relevant to attendees. The results of post-event evaluations can be as valuable as a needs assessment.






39. A hollow square whose corners are replaced by serpentine or half-moon tables.






40. An insurance policy that provides protection against claims involving bodily injury and property damage to third parties.






41. A return of part of a payment.






42. Detailed section of a contract.






43. Web browser-based videoconferencing.






44. A company that offers complete turnkey organization support for an event - including administrative and event management services.






45. A group of voluntary committee members with vested interests in program content who are commonly used to establish direction for educational programs offered at association meetings.






46. Direct mail promotional materials sent to current and prospective exhibitors to encourage participation and promote the benefits of exhibiting in a specific show. Contains information about technical points - cost of exhibition space - floor plan of






47. An event that broadcasts the audio and/or video portion of a keynote presentation or other educational sessions over the Web in real-time or on-demand.






48. Net Profit divided by Net Worth. A financial ratio indicating the degree of profitability. To calculate - use event revenues minus program expenses divided by program expenses - multiplied by 100 to get the ROI %.






49. In-person on-site review and evaluation of a venue or location for an event.






50. Efforts of a dissident group to obstruct the conduct of an event.