Test your basic knowledge |

CMP: Certified Meeting Professional

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Hiring an outside firm or individual to perform the task instead of using in-house staff; to subcontract a task or responsibility to a third party.






2. Complimentary tickets awarded by the official airline after the event according to the number of attendees who used the airline.






3. Web sites that give visitors a reason to return to the site and be exposed to new offers.






4. In the United States - a legal term for laws covering the liability of people serving alcoholic beverages. Under dram shop laws - a party injured by an intoxicated person can sue establishments contributing to that person's intoxication. Many dram sh






5. Formalized statement of outcomes to be anticipated as a result of the educational process.






6. Raised horizontal surface - stage - or flooring.






7. Private room bar set up where guests do not pay for drinks.






8. Individuals who will participate in the pre-event meetings. Generally includes the planner - key members of planner's staff - CSM - Catering Managers - A/V representatives - room set-up representatives - etc.






9. Accredited designation offered by the National Speakers Association. This designation is earned for extensive - documented speaking experience and client satisfaction.






10. Absence of obstacles preventing handicapped persons from moving freely to all public areas within a building.






11. Requirement of many professional groups by which members must certify participation in formal educational programs designed to maintain their level of ability beyond their original certification date. CEUs are non-academic credit. One CEU is awarded






12. 1) Process of moving equipment and/or people from one point to another. 2) Transportation between terminals and hotels. 3) To copy a picture or sound that is transmitted by one recorder to another - or to make a tape copy from film.






13. An insurance policy that provides protection against claims involving bodily injury and property damage to third parties.






14. A list - whether printed or electronic - by which an event organizer and/or their designates (e.g. a housing bureau) delivers multiple reservations to a hotel or other housing facility. Often the information contained in a rooming list is originally






15. The standard seating supplied by most facilities. This kind of seating in wide rooms has the disadvantage of restricting the view of attendees sitting at the row ends. Best for presentations in which audience interaction is not required.






16. 1) Certified Meeting Professional. 2) Complete Meeting Package at conference centers; includes lodging - all food and beverage - support services - including audio visual equipment - room rental - etc.






17. Structured educational and training experiences for personal or professional development.






18. Building an event budet by analyzing both the projected and actual figures from the previous year's budget.






19. Capture - manipulation and storage of video in digital format on a computer. Can be displayed on a computer as part of a graphic presentation.






20. The complete package of marketing materials used to promote an event such as brochures - emails - direct mail - etc. Organizations should consider developing a style sheet to ensure consistency across all marketing collateral.






21. Dispute resolution process in which the parties use a third party to assist them in reaching a compromise. The mediator may work with both sides together - or may act as "go between" in an attempt to move the sides toward agreement. The mediator may






22. Provides the event's basic specifications and captures all the information gathered. A detailed event specifications package should include things like the goals and objectives of the event - attendee profile - prefered and optional dates - the numbe






23. A government document which permits the "licensee" to engage in the export of designated goods to certain destinations.






24. An encrypted file that authenticates the source of financial data - usually for an online credit card transaction.






25. Any group of rooms that is classified or separated differently than the general attendee block within the Event-Contracted Block (ECB).






26. Casting video images on monitors or on large screen.






27. Exhibit hours that do not overlap other programming - which encourages attendees to visit the exhibition and increases the value for exhibitors.






28. Building an event budget on estimates of potential income and likely expenses because there is no financial history from prior events available to use.






29. 1) Publicizing an event. See PUBLICITY. 2) An advancement in rank or position.






30. A feature of many videoconferencing systems that allows two or more people to use the same software program - even if all do not have it on their computer or conferencing system.






31. Any meeting where people at two or more distant locations are linked using video - audio and data for two-way communication via satellite communications or the Internet. Each party sees and hears the other through a TV screen or computer monitor and






32. Certified Professional Catering Executive. A certification program offered by the National Association of Catering Executives (NACE).






33. A date set by event management and/or general service contractor for the arrival of freight at a trade event. Usually shipments received before or after this date are assessed a penalty charge.






34. Time worked by an employee outside of - or in addition to - regular working time or beyond the standard forty-hour workweek.






35. A meeting at the primary facility at which an event occurred just after it has ended. Attendees generally include the primary event organizer - representatives of the event organizer/host organization - department heads at the facility - other facili






36. A process of identifying human wants and needs - and developing a plan to meet those wants and needs. Refers to everything involved with convincing an attendee to come to the event. Also refers to providing information to support the exhibit sales fu






37. A return of part of a payment.






38. Person or firm which is licensed and specializes in travel related arrangements - such booking hotel rooms - meals - transportation - cruises - tours - vacation packages and other travel elements.






39. Booking before an event takes places. Allows attendees to register for an event before it actually takes place. Done through mail - phone - internet or fax.






40. 1) Platforms of varying heights used together to create a stage - such as the rows of steps a choral group would use during a performance. 2) Stage background scene giving illusion or depth. Also called CYC.






41. Contract wording that outlines potential damages or fees that a party may be required to pay in the event that it does not fulfill minimum commitments in the contract.






42. Procurement - maintenance and transportation of materials. Involves all related functions and services.






43. Airline company designated airline of choice for an event in exchange for special rates or services.






44. Other names for event order (EO) - function sheet - or Banquet Event Order (BEO)






45. Series of tables set up in the shape of the block T with chairs set all around except at the head table.






46. Contractor retained by a facility to be on-site and provide services as needed. In some cases - Planners are not required to use their services - but may be charged a surcharge or facility fee for bringing in an outside contractor for the same servic






47. Flat rate for which a hotel or motel agrees to offer any of its available sleeping rooms (with the exception of suites) to a group. Final assignment of rooms is at the discretion of the hotel. See RUN-OF-THE-HOUSE RATE.






48. Accounts receivable made available to individuals or firms with established credit.






49. Marketing activities with a common focus on the marketplace or a customer segment. The execution of each individual piece of the integrated marketing plan is consistent with - and supportive of - each of the other pieces of the plan.






50. A marketing plan should answer the question - What is the benefit to attending the event?