Test your basic knowledge |

CMP: Certified Meeting Professional

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Names and contact information of potential customers. Attendee lists are often provided as sales leads to exhibitors as an incentive to participate in an exhibition.






2. 1) Registering in advance to attend an event. See ADVANCE REGISTRATION. 2) At a facility - pre-assigned sleeping rooms available for occupancy.






3. International Association for Continuing Education and Training.






4. In-person on-site review and evaluation of a venue or location for an event.






5. The process whereby exhibitors receive a potential customer's contact information in a standardized manner. A system for capturing and following-up on leads generated at an exhibition.






6. Service for meeting and greeting a person upon arrival in a city - usually at the airport - pier or rail station and assisting him or her with entrance formalities - collecting baggage and obtaining transportation.






7. Raised platform usually above the floor of a hall or large room.






8. A pre-cut - etched pattern fabricated from metal or glass that fits in the focal plane of a lighting instrument to form projected light into a shape (logo - graphic or even scenery). Templates can form light images on ceilings and walls. The pattern






9. Provision in a contract which outlines damages to be paid to the non-canceling party if cancellation occurs - due the canceling party's breach of the contract.






10. An encrypted file that authenticates the source of financial data - usually for an online credit card transaction.






11. The day-to-day cost of doing business that is pre-committed - such as salaries - insurance - lease expenses - utilities - etc.






12. A return of part of a payment.






13. Manual or kit - usually developed by the service contractor for an event - containing general event information - labor/service order forms - rules and regulations and other information pertinent to an exhibitor's participation in an exhibition.






14. Structured educational and training experiences for personal or professional development.






15. 1) Lecture and dialogue allowing participants to share experiences in a particular field under the guidance of an expert discussion leader. 2) A meeting or series of meetings of from 10 to 50 specialists who have different specific skills but have a






16. Any agreement which limits who may provide specific products or services under certain conditions to only one party. A general service contractor - for instance - may have an "exclusive" in a particular facility - meaning that no other contractor is






17. 1) A mandatory and automatic amount added to standard food and beverage charges - usually used to defray the cost of labor - such as housemen - servers - technicians - etc. and which the facility receives a portion of the charge. In return - the gues






18. In Conjunction With. An event or function that occurs because of another event.






19. 1) Regeneration of sound from audio speakers back through a microphone causing a squealing sound. 2) Response about an activity - policy - or idea.






20. Exhibit hours that do not overlap other programming - which encourages attendees to visit the exhibition and increases the value for exhibitors.






21. Any meeting where people at two or more distant locations are linked using video - audio and data for two-way communication via satellite communications or the Internet. Each party sees and hears the other through a TV screen or computer monitor and






22. Land-based system for videoconferencing designed to manage communication between one group of people - usually in a conference room setting - with another group or groups in similar settings elsewhere.






23. A system in which revenue and expenses are counted as they are actually received.






24. CSM. Professional at a hotel - convention center or convention bureau who is responsible for event operations management on all levels.






25. Part of a cancellation clause that outlines the amount of damages to be paid to the noncelling party in the event of a cancellation.






26. A true and honest effort to uphold the law. (as in Good Faith Effort)






27. Other names for event order (EO) - function sheet - or Banquet Event Order (BEO)






28. A plastic credit card with an embedded integrated circuit chip that can store up to 16 -000 bits of data for lead retrieval and other functions.






29. Business-to-Business.






30. Light morning meal consisting of pastries - juices - and hot beverages. Usually served buffet style.






31. MICROPHONE that picks up sound from all directions.






32. An informal meeting for the purpose of discussion; usually of an academic or research nature and in order to ascertain areas of mutual interest through exchange of ideas. Conducted as and when convenient - but with little regularity.






33. Food is plated in the kitchen and placed before the guest. Side dishes are used for bread and butter and salad. Food is served from the left - beverages from the right - and all items are removed from the right. This is generally the service used for






34. The process whereby exhibitors receive a potential customer's contact information in a standardized manner. A system for capturing and following-up on leads generated at an exhibition.






35. The point at which revenues are equal to expenses.






36. Assets minus liabilities.






37. An interchange between an inner circle debating an issue and an outer circle of observers. Individuals occasionally move from one circle to the other.






38. An electronic message center or online discussion group - usually serving a special-interest group. They allow you to review messages left by others - and leave your own message if you choose. Also known as bulletin board systems or electronic forum.






39. A prepared statement released to the news media. Can be "For immediate release -" or at a specified time or date; an article intended for use by the media about a company - product - service - individual - or show. Also Called NEWS RELEASE.






40. An apparatus for projecting a picture on a screen. Whether the device is an overhead projector - data (LCD) projector - slide projector - or a film projector - it is usually referred to as simply a projector.






41. Labor performed and paid at standard rate for work during normal business hours as established by unions.






42. A group of rooms that is reserved by a party outside of the ECB but is present in the city as a result of the Main Event (for example - some exhibitors - some international tour groups). A Peripheral Block's consumed room nights should be credited to






43. Equipment - materials - and teaching aids used in sound and visual presentations - such as television monitors - video - sound equipment - etc.






44. Efforts of a dissident group to obstruct the conduct of an event.






45. AKA Post Conference.Any event which is arranged for the period immediately following the conference proper.






46. 1) Ability of a projection system to distinguish and reproduce fine detail. 2) Motion put forward for a joint decision; usually has the force of a legislative decision.






47. 1) Process of moving equipment and/or people from one point to another. 2) Transportation between terminals and hotels. 3) To copy a picture or sound that is transmitted by one recorder to another - or to make a tape copy from film.






48. Solicitation of opinions regarding services; questionnaire.






49. Contractor retained by a facility to be on-site and provide services as needed. In some cases - Planners are not required to use their services - but may be charged a surcharge or facility fee for bringing in an outside contractor for the same servic






50. An individual or company which provides customs clearing services to shippers of goods to and from another country. Licensing and requirements vary from country to country. In the United States - a customs broker must be licensed by the Treasury Depa