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CMP: Certified Meeting Professional

Instructions:
  • Answer 50 questions in 15 minutes.
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  • Match each statement with the correct term.
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This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. PER. The industry preferred term for a report of the details and activities of an event. A collection of post event reports over time will provide the complete History for an event. The industry accepted practice is to use the APEX POST EVENT REPORT






2. A group of voluntary committee members with vested interests in program content who are commonly used to establish direction for educational programs offered at association meetings.






3. A document - required by certain countries for tariff purposes - certifying as to the country of origin of specified goods.






4. Any agreement which limits who may provide specific products or services under certain conditions to only one party. A general service contractor - for instance - may have an "exclusive" in a particular facility - meaning that no other contractor is






5. Names and contact information of potential customers. Attendee lists are often provided as sales leads to exhibitors as an incentive to participate in an exhibition.






6. Informative and instructional speech.






7. An individual or company which provides customs clearing services to shippers of goods to and from another country. Licensing and requirements vary from country to country. In the United States - a customs broker must be licensed by the Treasury Depa






8. A detailed section of a contract pertaining to a specific issue.






9. The tone of a document refers to the feeling or impression a document conveys. Formal writing style tends to convey an objective tone that is deliberate and factual. The toneo f an informal document typically is relaxed - informative - helpful - casu






10. Linear exhibits are generally 10' deep. They are offered in 10' or 15' widths and can be combined to create an exhibit of almost any length.






11. Solicitation of opinions regarding services; questionnaire.






12. A videoconference of more than two sites.






13. 1) Some Web-based content such as event Webcasts are made available to online customers on a pay-per-view basis - which means that customers have to pay to access this programming. 2) Video productions accessible to customers who pay for access to th






14. Digital subscriber line. Brings high bandwidth via copper phone lines.






15. Services performed by GENERAL SERVICE CONTRACTOR that includes delivery of exhibit materials from the dock to assigned space - removing empty crates - returning crates at the end of the event for re-crating - and delivering materials back to the dock






16. A music licensing organization that represents individuals who hold the copyrights to music written in the United States. It grants licensing agreements for the performance of music.






17. Number of facility guest rooms actually used out of a room block.






18. A payment to a sales representative for meeting or exceeding a sales revenue goal. Or a payment made to an individual or organization for bringing business to another individual or organization.






19. Marketing activities with a common focus on the marketplace or a customer segment. The execution of each individual piece of the integrated marketing plan is consistent with - and supportive of - each of the other pieces of the plan.






20. AKA CSEP or Certified Special Event Professional - a designation offered by the International Special Events Society (ISES) earned through education - perofrmance - experience - and service to the industry.






21. BEO. A form most often used by hotels to provide details to personnel concerned with a specific food and beverage function or event room set-up.






22. A type of education where students work on their own at home or from an office - and communicate with faculty and other students via email - electronic forums - chat - webconferencing and other forms of online communication. Includes correspondence c






23. Placing plated foods on banquet tables prior to seating guests.






24. 1) Airline lift into and out of a destination. 2) Capable of being used by people with physical challenges and disabilities. This is an important aspect of the United States' Americans with Disabilities Act (ADA).






25. A date set by event management and/or general service contractor for the arrival of freight at a trade event. Usually shipments received before or after this date are assessed a penalty charge.






26. Transportation company which handles crated materials; an agency or business that is available to the public for transportation of persons - goods - or messages; usually referring to freight transportation on regularly scheduled trucks or airplanes.






27. A writtten plan that's purpose is to define the market for an event - outline a strategy for attracting and keeping participants - and prepare to adapt to changes in the market. This working document guides decisions about how - when - and where to e






28. A service provider of videoconferencing which allows multiple sites to connect simultaneously. A bridge connects three or more tele- or videoconference sites for simultaneous communication.






29. Record of an event over time.






30. AP. A type of hotel rate that includes the price of the room and all meals. Also Called FULL AMERICAN PLAN (FAP).






31. 1) An accounting method that enters income and expenses into the books at the time of contract versus when payment is received or expenses incurred (cash accounting). 2) A system in which revenue and expenses are accounted for as soon as they are com






32. A permanently installed series of cable comprised of copper wire cable and/or fiber optic cable - utilized as the main thoroughfare in a building to transmit voice and data signals in or out of the facility.






33. Audio unit by which sound signals from all sources feed into one system; allows for dissimilar inputs (microphone and line) to be combined and controlled into one output.






34. AKA Group Specification Guide or Resume. Spec Guide. The industry preferred term for a comprehensive document that outlines the complete requirements and instructions for an event. This document is typically authored by the event planner and is share






35. Devices that help people who are hard of hearing connect to the speaker system and use their hearing aids to hear the speaker more clearly.






36. Automated External Defibrillator. Device installed in many large public areas (e.g. airports - hotels - convention centers). Can be used by any individual to administer life-saving care to person experiencing a heart attack.






37. The industry preferred term for a report of the details and activities of an event. A collection of post event reports over time will provide the complete History for an event. The industry accepted practice is to use the APEX POST EVENT REPORT - whi






38. Business-to-Business.






39. Expenses that vary based upon various factors - such as the number of attendees .






40. A Web-based form that can be designed to guide the user through the process of completing the form and can alert the user to errors.






41. Function room set-up that saves room turnover time - limits the number of event rooms required - and avoids additional charges for changing room set-ups.






42. Devices for the deaf or hearing imparied available in public phone banks and/or at the registration desk.






43. In Conjunction With. An event or function that occurs because of another event.






44. Contract wording that outlines potential damages or fees that a party may be required to pay in the event that it does not fulfill minimum commitments in the contract.






45. Certified Professional Catering Executive. A certification program offered by the National Association of Catering Executives (NACE).






46. Staff person responsible for selling and servicing group and local food and beverage functions.






47. Integrated services digital network. A single ISDN line carries data at 128 Kbps. Although video conferences are possible at slower speeds - ISDN is considered to be the minimum for acceptable-quality video transmission.






48. Digital light processor data/video projectors were developed with an entirely new processor using microscopic mirrors to recreate video images and display them in a number of settings. These projectors picked up where LCD left off by reproducing vide






49. Representatives of an event's exhibiting companies who act as advisers to show management on rules and procedures - and also update show management on industry trends and issues.






50. A voluntary and selective amount of money - given at will for special or excellent service.







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