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CMP: Certified Meeting Professional

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Other names for event order (EO) - function sheet - or Banquet Event Order (BEO)






2. Americans with Disabilities Act. U.S. legislation passed in 1992 requiring public buildings (offices - hotels - restaurants - etc.) to make adjustments meeting minimum standards to make their facilities accessible to individuals with physical disabil






3. ASP. A company that manages and distributes software-based solutions to customers across a wide area network from a central data center. In essence - ASPs are a way for organizations to outsource some or almost all aspects of their information techno






4. A writtten plan that's purpose is to define the market for an event - outline a strategy for attracting and keeping participants - and prepare to adapt to changes in the market. This working document guides decisions about how - when - and where to e






5. Digital subscriber line. Brings high bandwidth via copper phone lines.






6. AKA Brainstorming. Group decision-making software and services use technology on-site to maximize the group decision and brainstorming process. Often the set-up involves a network of computers that event participants use to respond to questions - pll






7. An alternative procedure that can be specified in contracts instead of going through the process of filing a complaint and pursuing the claim in court.






8. Automated External Defibrillator. Device installed in many large public areas (e.g. airports - hotels - convention centers). Can be used by any individual to administer life-saving care to person experiencing a heart attack.






9. Guest holding confirmed sleeping room reservation is denied accommodations at the hotel where to reservation is held upon their arrival and is relocated to another hotel.






10. A company that offers complete turnkey organization support for an event - including administrative and event management services.






11. Provision in a contract which outlines damages to be paid to the non-canceling party if cancellation occurs - due the canceling party's breach of the contract.






12. Total number of sleeping rooms that are utilized and attributable to one event.






13. Time worked by an employee outside of - or in addition to - regular working time or beyond the standard forty-hour workweek.






14. BEO. A form most often used by hotels to provide details to personnel concerned with a specific food and beverage function or event room set-up.






15. A supplier of a specific event service - such as photography - rental of furniture or audiovisual equipment - or floral decoration.






16. When a company contracts space at a hotel or other adjacent venue to display their products and meet with exhibition attendees without paying show management for booth space or sponsorship fees.






17. A self-contained unit with a LCD (liquid crystal display) panel - light source and lens that works with both PC and Mac computers and duplicates the image being shown on the monitor without any need for special software or complex setting up.






18. A solid-state diode rectifier whose atomic properties cause it to emit light when electric current is passed through it. Current LED technology allows the emission of light from infrared through green frequencies - and visible light LEDs are availabl






19. A needs assessment is an essential setp in ensuring that educational offerings are relevant to attendees. The results of post-event evaluations can be as valuable as a needs assessment.






20. Business-to-Business.






21. Computer program that uses variable pricing models to maximize the return on a fixed (perishable) inventory - such as hotel rooms - based on supply-and-demand theory.






22. AKA CSEP or Certified Special Event Professional - a designation offered by the International Special Events Society (ISES) earned through education - perofrmance - experience - and service to the industry.






23. In-person on-site review and evaluation of a venue or location for an event.






24. Anticipated dates and times of arrival of group members.






25. A Web-based form that can be designed to guide the user through the process of completing the form and can alert the user to errors.






26. A third party vendor or company that offers complete turnkey organization support for an event - including administrative and event management services.






27. A media campaign - normally consisting of a series of public notices and advertising activities - aimed at ensuring maximum attendance by focusing attention on an event.






28. Raising and supporting sound - lighting or other equipment or décor from the ceiling.






29. Sequential numbering as part of a total number of pieces indicated on each package - carton - or crate. For example - box number 2 of 12.






30. Land-based system for videoconferencing designed to manage communication between one group of people - usually in a conference room setting - with another group or groups in similar settings elsewhere.






31. Any group of rooms that is classified or separated differently than the general attendee block within the Event-Contracted Block (ECB).






32. A system in which revenue and expenses are counted as they are actually received.






33. Labor performed and paid at standard rate for work during normal business hours as established by unions.






34. Used to sell products through a Web site. An online shopping cart application allows customers to select and then purchase books - tapes and other items.






35. AP. A type of hotel rate that includes the price of the room and all meals. Also Called FULL AMERICAN PLAN (FAP).






36. A marketing plan should answer the question - What is the benefit to attending the event?






37. A bill of lading issued by the airline that covers both domestic and international flights transporting goods to a specified destination. Technically - it is a non-negotiable instrument of air transport that serves as a receipt for the shipper - indi






38. American Society of Composers - Authors - and Publishers. A membership organization that represents individuals who hold the copyrights to music written in the United States and grants licensing agreements for the performance of that music.






39. Insurance that protects a event organizer against financial loss or expenses incurred when contractually specified perils necessitate canceling or relocating a event - or cause a reduction in attendance.






40. Requirement of many professional groups by which members must certify participation in formal educational programs designed to maintain their level of ability beyond their original certification date. CEUs are non-academic credit. One CEU is awarded






41. Truckload rates apply where the tariff shows a truckload minimum weight. Charges will be at the truckload minimum weight unless weight is higher.






42. A manner of behavior that touches all elements of communication and the way that we interact with customers and colleagues.






43. Designated day when the facility will release a block of sleeping rooms to the general public.






44. Flat rate for which a hotel or motel agrees to offer any of its available sleeping rooms (with the exception of suites) to a group. Final assignment of rooms is at the discretion of the hotel. See RUN-OF-THE-HOUSE RATE.






45. Period when the demand for a supplier's product or service is highest. Prices general increase in high season.






46. Weblogs or online journals. An application that may change the face of event marketing.






47. A feature of many videoconference systems that allows participants at each conference site to view and edit the same document.






48. An agreement between two or more parties that creates in each party a duty to do or not do something and a right to performance of the other's duty or a remedy for the breach of the other's duty.






49. A list of special spellings - terms and style points to be used consistently in publications related to an event.






50. A type of audio system for meetings and concerts. The speakers sit on the floor and project from each side of the room. The sound may be louder in the front than the back.