Test your basic knowledge |

CMP: Certified Meeting Professional

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The process whereby exhibitors receive a potential customer's contact information in a standardized manner. A system for capturing and following-up on leads generated at an exhibition.






2. 1) Servers offer a variety of both hot and cold hors d'oeuvres on platters to guests at receptions. 2) A style of table service where guests serve themselves from platters presented by the server. 3) Specialized in-room service offered by a hotel.






3. Lens which produces a soft edged beam of light. Theatrical fixture with adjustable lens 150 W through 1500 W.






4. Seating arrangement in which seats are in rows facing the stage area - no tables. See AUDITORIUM SET-UP.






5. An individual or company which provides customs clearing services to shippers of goods to and from another country. Licensing and requirements vary from country to country. In the United States - a customs broker must be licensed by the Treasury Depa






6. Portable videoconferencing system - usually mounted on a rolling cart or hard-sided case for ease of transport from room to room or across the globe.






7. A needs assessment is an essential setp in ensuring that educational offerings are relevant to attendees. The results of post-event evaluations can be as valuable as a needs assessment.






8. 1) Meeting of several persons for intensive discussion. The workshop concept has been developed to compensate for diverging views in a particular discipline or on a particular subject. 2) Informal and public session of free discussion organized to ta






9. Light-weight aluminum tubing and drapery used to separate exhibit booths/stands - staging areas - and other similar locations.






10. Part of a cancellation clause that outlines the amount of damages to be paid to the noncelling party in the event of a cancellation.






11. A type of audio system for meetings and concerts. The speakers sit on the floor and project from each side of the room. The sound may be louder in the front than the back.






12. BEO. A form most often used by hotels to provide details to personnel concerned with a specific food and beverage function or event room set-up.






13. In the United States - a legal term for laws covering the liability of people serving alcoholic beverages. Under dram shop laws - a party injured by an intoxicated person can sue establishments contributing to that person's intoxication. Many dram sh






14. MICROPHONE attached to a lectern. See LECTERN.






15. Registration made via the Web.






16. A writtten plan that's purpose is to define the market for an event - outline a strategy for attracting and keeping participants - and prepare to adapt to changes in the market. This working document guides decisions about how - when - and where to e






17. Educational and/or social events planned for spouses and guests of event participants.






18. A manner of behavior that touches all elements of communication and the way that we interact with customers and colleagues.






19. Period when the demand for a supplier's product or service is neither high nor low.






20. 1) Display of reports and papers - usually scientific - accompanied by authors or researchers. 2) A session dedicated to the discussion of the posters shown inside the meeting area. When this discussion is not held in a special session - it can take






21. An apparatus for projecting a picture on a screen. Whether the device is an overhead projector - data (LCD) projector - slide projector - or a film projector - it is usually referred to as simply a projector.






22. EAC. Any company other than the designated "official" contractor providing a service to an exhibitor. Can refer to an Install & Dismantle Company (I&D House) - photographer - florist or any other type of contractor.






23. Official authorization or approval; to provide with credentials; to send (an envoy) with letters of authorization; to recognize or vouch for as conforming with a standard; to recognize a college as maintaining academic standards; to consider or recog






24. To neglect to carry out an agreement.






25. A process of identifying human wants and needs - and developing a plan to meet those wants and needs. Refers to everything involved with convincing an attendee to come to the event. Also refers to providing information to support the exhibit sales fu






26. A company that presents special effects and theatrical acts. This type of company may contract to put on an entire event or only parts of one. They sometimes hire speakers as part of their contract.






27. 1) Publicizing an event. See PUBLICITY. 2) An advancement in rank or position.






28. Web browser-based videoconferencing.






29. Accepted Practices Exchange. An initiative of the meetings - conventions & exhibitions industry managed by the Convention Industry Council (CIC). APEX develops and manages the implementation of accepted practices (voluntary standards) for the industr






30. Requirement of many professional groups by which members must certify participation in formal educational programs designed to maintain their level of ability beyond their original certification date. CEUs are non-academic credit. One CEU is awarded






31. A Web-based form that can be designed to guide the user through the process of completing the form and can alert the user to errors.






32. Downloadable audio and video programs playable on MP3 players. This type of application may change the face of event marketing.






33. The person hired to review the content of advertising or marketing materials for consistency - accuracy - and to elminate repititious information.






34. A Web-site whose primary function is to provide attendees (buyers) and exhibitors (sellers) with online tools that help facilitate participation in an upcoming event.






35. Insurance that protects a event organizer against financial loss or expenses incurred when contractually specified perils necessitate canceling or relocating a event - or cause a reduction in attendance.






36. Shipment number designated by the common carrier to a single shipment - used in all cases where the shipment must be referred. Usually assigned at once.






37. A marketing plan should answer the question - What is the benefit to attending the event?






38. Number of facility guest rooms actually used out of a room block.






39. 1) Banquet Russian: The food is fully prepared in the kitchen. All courses are served either from platters or an escoffier dish. Tureens are used for soup and special bowls for salad. The server places the proper plate in front of the guest. After th






40. A new development using computer chips that can be read from a distance (similar to a bar code without the need for line of sight). This type of technology holds promise to help attendees - event managers and exhibitors share information - log into c






41. 1) Process of moving equipment and/or people from one point to another. 2) Transportation between terminals and hotels. 3) To copy a picture or sound that is transmitted by one recorder to another - or to make a tape copy from film.






42. A document - required by certain countries for tariff purposes - certifying as to the country of origin of specified goods.






43. A seating arrangement with a row of seats on low risers around a BOARDROOM SET-UP. A very space-intensive set-up.






44. International Association for Continuing Education and Training.






45. AP. A type of hotel rate that includes the price of the room and all meals. Also Called FULL AMERICAN PLAN (FAP).






46. I&D. 1) The set-up and teardown of exhibits. 2) Firm that does I&D work.






47. Proof of Registration - i.e. - a reservation number that will be accepted by the hotel holding the room.






48. 1) The back wall (either hardwall or draped) of a perimeter - booth/stand/exhibit - or inline. 2) Panel arrangement at rear of booth/stand area.






49. AP. A type of hotel rate that includes the price of the room and all meals. Also Called FULL AMERICAN PLAN (FAP).






50. A Web site that serves as a year-round online marketplace for buyers and sellers within a given marketplace. Such sites are also referred to as business-to-business (B2B) marketplaces - business-to-consumer (B2C) marketplaces or consumer-to-consumer