Test your basic knowledge |

CMP: Certified Meeting Professional

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. An individual who guides discussion and/or decision making.






2. Sports shirt (possibly with jacket) for men; resort wear for women.






3. A manner of behavior that touches all elements of communication and the way that we interact with customers and colleagues.






4. Exhibit hours that do not overlap other programming - which encourages attendees to visit the exhibition and increases the value for exhibitors.






5. Video tape recorder and player utilizing ½-inch (1.27 centimeter) tape. Not compatible with beta format.






6. 1) Customs and regulations dealing with diplomatic formality - precedence - and etiquette. 2) A formal description of message formats and the rules two computers must follow to exchange messages.






7. A list showing the number and kinds of items being shipped - as well as other information needed for transportation purposes.






8. Staff person responsible for selling and servicing group and local food and beverage functions.






9. Generally refers to air-freight and van line shipments. Invoices are calculated with two weights - actual and dimensional. The dimensional weight is based upon the volume of the shipment. The billing weight is the larger of the two.






10. Computer program that uses variable pricing models to maximize the return on a fixed (perishable) inventory - such as hotel rooms - based on supply-and-demand theory.






11. 1) Merchandise or refreshments sold on site - to individuals - in conjunction with an event. 2) Contractual agreement where one party provides something of value to the other party in exchange for something else - pending certain conditions.






12. CSM. Professional at a hotel - convention center or convention bureau who is responsible for event operations management on all levels.






13. The day-to-day cost of doing business that is pre-committed - such as salaries - insurance - lease expenses - utilities - etc.






14. The style of a document refers to choices writers make that create the tone to readers. A writing style could be either formal or informal.






15. A document that stipulates what services the organization wants from an outside contractor and requests a bid to perform such services. Same As BID MANUAL/SPECIFICATIONS.






16. Structure of event program elements to achieve specific goals and objectives.






17. Hiring an outside firm or individual to perform the task instead of using in-house staff; to subcontract a task or responsibility to a third party.






18. A document provided by an insurance company as proof that a policy has been issued and coverage is in effect.






19. A person who is authorized to legally bind an individual or organization to a contract - to sign checks on behalf of an organization - or charge to an organization's master account.






20. Business-to-Business.






21. An event that draws a national and international audience. Typically 15% or more of attendees reside outside of the host country.






22. Names and contact information of potential customers. Attendee lists are often provided as sales leads to exhibitors as an incentive to participate in an exhibition.






23. Requirement of many professional groups by which members must certify participation in formal educational programs designed to maintain their level of ability beyond their original certification date. CEUs are non-academic credit. One CEU is awarded






24. A date set by event management and/or general service contractor for the arrival of freight at a trade event. Usually shipments received before or after this date are assessed a penalty charge.






25. An alternative plan that may replace the original plan when circumstances change.






26. A meeting at the primary facility at which an event occurred just after it has ended. Attendees generally include the primary event organizer - representatives of the event organizer/host organization - department heads at the facility - other facili






27. A list - whether printed or electronic - by which an event organizer and/or their designates (e.g. a housing bureau) delivers multiple reservations to a hotel or other housing facility. Often the information contained in a rooming list is originally






28. An extraordinary natural event such as extreme weather - flood - hurricanes - tornadoes - earthquake or similar natural disaster that cannot be reasonably foreseen or prevented over which a contracting party has no reasonable control - making perform






29. Private dispute resolution process - Often referred to as alternate dispute resolution - in which the parties agree to submit their dispute to an impartial third party for a decision. Depending on the type of arbitration - the arbitrator's decision m






30. Formalized statement of outcomes to be anticipated as a result of the educational process.






31. (Unshielded Twisted Pair Cable or UTP) Usually referred to as Cat 1 - 2 - 3 - 4 or 5 cable. Cat 5 transmits data the fastest. Fast Ethernet requires enhanced Cat 5 cable or Cat 5 to operate at its full potential.






32. The process whereby exhibitors receive a potential customer's contact information in a standardized manner. A system for capturing and following-up on leads generated at an exhibition.






33. A company that offers complete turnkey organization support for an event - including administrative and event management services.






34. A bill of lading issued by the airline that covers both domestic and international flights transporting goods to a specified destination. Technically - it is a non-negotiable instrument of air transport that serves as a receipt for the shipper - indi






35. Shipment number designated by the common carrier to a single shipment - used in all cases where the shipment must be referred. Usually assigned at once.






36. A stand upon which a speaker may rest notes or books. May be "standing -" which rests on the floor - or "table-top" which is placed on a table. Often confused with PODIUM.






37. A process of identifying human wants and needs - and developing a plan to meet those wants and needs. Refers to everything involved with convincing an attendee to come to the event. Also refers to providing information to support the exhibit sales fu






38. Permits the customs broker to complete the customs document upon the return of your shipment to the country of origin. A Power of Attorney allows one person to act as agent for another. A Limited Power of Attorney grants the right to act in only limi






39. Carrier that specializes in shipping uncrated exhibits - high-tech equipment and delicate materials that require special handling.






40. A feature of many videoconferencing systems that allows two or more people to use the same software program - even if all do not have it on their computer or conferencing system.






41. Assets minus liabilities.






42. BEO. A form most often used by hotels to provide details to personnel concerned with a specific food and beverage function or event room set-up.






43. Lifts - trusses - pipe or other freestanding devices used to raise sound - lighting or other equipment above the heads of attendees and to support it from the floor.






44. An insurance policy that provides protection against claims involving bodily injury and property damage to third parties.






45. 1) Critiquing and rating the overall success of an event. 2) Developing an event profile from accurate event statistics.






46. Platters of food are composed in the kitchen. Each food item is then served from the guest's left by the server from platters to individual plates. Any course can be 'Frenched' by having the dressing put on the salad or having sauce added to a entrée






47. Private room bar set up where guests do not pay for drinks.






48. 1) Publicizing an event. See PUBLICITY. 2) An advancement in rank or position.






49. Flat rate for which a hotel or motel agrees to offer any of its available sleeping rooms (with the exception of suites) to a group. Final assignment of rooms is at the discretion of the hotel. See RUN-OF-THE-HOUSE RATE.






50. Facility form to advise departments of changes in reservations or functions.