Test your basic knowledge |

CMP: Certified Meeting Professional

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. 1) The governmental authorities designated to collect duties levied by a country on imports and exports. The term also applies to the procedures involved in such collection. 2) Practices common to many of a particular group.






2. Web sites that give visitors a reason to return to the site and be exposed to new offers.






3. An email - bulk fax - or bulk mail broadcast that provides attendees and prospects with the latest news and information about an upcoming event. Such reminders are usually distributed on an opt-in basis. See EMAIL ALERT.






4. MAP. A type of room rate that includes breakfast and one other meal (usually dinner).






5. A voluntary payment added to a bill (e.g. a restaurant check) - to signify good service.






6. Americans with Disabilities Act. U.S. legislation passed in 1992 requiring public buildings (offices - hotels - restaurants - etc.) to make adjustments meeting minimum standards to make their facilities accessible to individuals with physical disabil






7. Event held to communicate information to media representatives.






8. Food is plated in the kitchen and placed before the guest. Side dishes are used for bread and butter and salad. Food is served from the left - beverages from the right - and all items are removed from the right. This is generally the service used for






9. 1) Meeting of several persons for intensive discussion. The workshop concept has been developed to compensate for diverging views in a particular discipline or on a particular subject. 2) Informal and public session of free discussion organized to ta






10. A lead retrieval method using embossed plastic cards similar to credit cards.






11. A feature of videoconferencing systems which allows the placement of shared documents on an on-screen shared space or "whiteboard." Participants can edit and mark up the document just as on a physical whiteboard.






12. A permanently installed series of cable comprised of copper wire cable and/or fiber optic cable - utilized as the main thoroughfare in a building to transmit voice and data signals in or out of the facility.






13. When online activities take place at a designated time - they are referred to as real-time events. A Webcast of a keynote presenter that can be watched live over the Internet is an example of a real-time event.






14. RFP. A document that stipulates what services the organization wants from an outside contractor and requests a bid to perform such services. Same As BID MANUAL/SPECIFICATIONS.






15. Services performed by GENERAL SERVICE CONTRACTOR that includes delivery of exhibit materials from the dock to assigned space - removing empty crates - returning crates at the end of the event for re-crating - and delivering materials back to the dock






16. An email marketing campaign that only sends messages to users who have requested (or opted-in) to receive specific types of information. Email conference reminders and newsletters are examples of opt-in email marketing campaigns based upon permission






17. Marketing activities with a common focus on the marketplace or a customer segment. The execution of each individual piece of the integrated marketing plan is consistent with - and supportive of - each of the other pieces of the plan.






18. 1) Platforms of varying heights used together to create a stage - such as the rows of steps a choral group would use during a performance. 2) Stage background scene giving illusion or depth. Also called CYC.






19. A bill of lading issued by the airline that covers both domestic and international flights transporting goods to a specified destination. Technically - it is a non-negotiable instrument of air transport that serves as a receipt for the shipper - indi






20. 1) Pallet. 2) Wooden platform used to support machinery or a collection of objects for easier handling. 3) Thick wood blocks attached to crates which allow forklift access for easier handling. 4) Wood runners protecting the exterior of a shipping cas






21. A manner of behavior that touches all elements of communication and the way that we interact with customers and colleagues.






22. LTL. Rates applicable when the quantity of freight is less than the volume of truckload minimum weight.






23. A customs document permitting the holder to carry or send merchandise temporarily into certain foreign countries (for display - demonstration or similar purposes) without paying duties or posting bonds.






24. A videoconference of more than two sites.






25. A labor organization - typically made up of workers from the same trade formed for the purpose of advancing its members' interests such as dealing collectively with their employer on issues of wages - hours - working conditions and other matters pert






26. Integrated services digital network. A single ISDN line carries data at 128 Kbps. Although video conferences are possible at slower speeds - ISDN is considered to be the minimum for acceptable-quality video transmission.






27. Raised platform usually above the floor of a hall or large room.






28. Date beyond which a facility is free to rent the unused sleeping rooms or function space to other groups.






29. Private room bar set up where guests do not pay for drinks.






30. A discussion which takes place within a meeting - a public or private sitting or in one of the various types of assembly or meeting.






31. An agreement between two or more parties that creates in each party a duty to do or not do something and a right to performance of the other's duty or a remedy for the breach of the other's duty.






32. A government document which permits the "licensee" to engage in the export of designated goods to certain destinations.






33. Americans with Disabilities Act. U.S. legislation passed in 1992 requiring public buildings (offices - hotels - restaurants - etc.) to make adjustments meeting minimum standards to make their facilities accessible to individuals with physical disabil






34. A type of education where students work on their own at home or from an office - and communicate with faculty and other students via email - electronic forums - chat - webconferencing and other forms of online communication. Includes correspondence c






35. Individuals who will participate in the pre-event meetings. Generally includes the planner - key members of planner's staff - CSM - Catering Managers - A/V representatives - room set-up representatives - etc.






36. A food service operation in which customers carry their own trays and select food from a display counter or counters. It is similar to a buffet - but food is served by attendants.






37. A larger-than-average bar code that uses the PDF417 standard (the same used for e-stamps). Stores up to 1 -800 characters in bar code on standard paper badge - which can then be used by exhibitors to get contact information from registrants.






38. The transfer of monies into and out of an enterprise.






39. The type of platform that multi-purpose technology solutions designed to handle many event planning and management tasks are built on. They range in price from a few hundred dollars for a basic single-user program to hundreds of thousands of dollars






40. Private room bar set up where guests pay for drinks individually.






41. Computer Assisted Drawing/Computer Assisted Manufacturing. Some facilities have CAD systems to provide room setup diagrams.






42. Accounts receivable made available to individuals or firms with established credit.






43. Two or more computers or peripherals that are linked together for the purpose of sharing data.






44. An electronic message center or online discussion group - usually serving a special-interest group. They allow you to review messages left by others - and leave your own message if you choose. Also known as bulletin board systems or electronic forum.






45. A type of exhibit construction in which the walls are of solid material - rather than fabric.






46. Large theatrical floodlight usually used for work lights or occasionally in place of strip lights to light a cyclorama or sky drop.






47. Raised horizontal surface - stage - or flooring.






48. (Unshielded Twisted Pair Cable or UTP) Usually referred to as Cat 1 - 2 - 3 - 4 or 5 cable. Cat 5 transmits data the fastest. Fast Ethernet requires enhanced Cat 5 cable or Cat 5 to operate at its full potential.






49. Any agreement which limits who may provide specific products or services under certain conditions to only one party. A general service contractor - for instance - may have an "exclusive" in a particular facility - meaning that no other contractor is






50. EAC. Any company other than the designated "official" contractor providing a service to an exhibitor. Can refer to an Install & Dismantle Company (I&D House) - photographer - florist or any other type of contractor.