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CMP: Certified Meeting Professional
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certifications
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business-skills
Instructions:
Answer 50 questions in 15 minutes.
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study here
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A manner of behavior that touches all elements of communication and the way that we interact with customers and colleagues.
Style sheet
Foreign exchange currency risk
Convention center
Etiquette
2. PER. The industry preferred term for a report of the details and activities of an event. A collection of post event reports over time will provide the complete History for an event. The industry accepted practice is to use the APEX POST EVENT REPORT
Internatinoal Association for Continuing Education and Training (IACET)
Projector
Computer data projection
Post event report
3. Business-to-Business.
Billing instructions
Deposit
B2B
Straight-row seating
4. Downloadable audio and video programs playable on MP3 players. This type of application may change the face of event marketing.
Full American Plan
Schoolroom set-up
Podcast
Document sharing
5. Booking before an event takes places. Allows attendees to register for an event before it actually takes place. Done through mail - phone - internet or fax.
Gobo
Chart of accounts
Advance registration
Trade-out
6. RFP. A document that stipulates what services the organization wants from an outside contractor and requests a bid to perform such services. Same As BID MANUAL/SPECIFICATIONS.
Certificate of insurance
Low season
Telecommunications devices for the deaf (TDD)
Request for proposal (RFP)
7. A sleeping room or function room provided to an individual or organization at no cost. See COMPLIMENTARY RATIO.
Cut-off date
Professional congress organizer (PCO)
Theater set-up
Complimentary room
8. A speaker system that is typically used in ballrooms - exhibit hall venues - etc - and are most appropriate for voice reproduction.
T-shape set-up
Platform
Distributed speaker system
Billing instructions
9. A type of digital telecommunication line that provides high speed internet access for mulitple users.
ISDN
Ultraviolet lighting
Arrival pattern
Consular invoice
10. Lens which produces a soft edged beam of light. Theatrical fixture with adjustable lens 150 W through 1500 W.
Lavaliere microphone
Fresnel
Certified Professional Catering Executive (CPCE)
Hardwall
11. Any agreement which limits who may provide specific products or services under certain conditions to only one party. A general service contractor - for instance - may have an "exclusive" in a particular facility - meaning that no other contractor is
Hand carry
Commission
Exclusive
Exhibitor prospectus
12. Categorization of people - organizations or businesses by professional discipline or primary areas of interest for the purposes of sales analysis or assignment.
Income statement
Pre-registration
Market segments
Hold harmless
13. Legal responsibility. An obligation to pay an amount in damages. In a non-legal context - something that is a negative factor.
DVCam
Liability
Simultaneous translation
Customs broker
14. Equipment which projects an image on a screen by passing light through a transparent slide or other transparency.
Overhead
Van line
Cash bar
Continental breakfast
15. Organizations offering this type of continuing education credits are accredited by the Accreditation Council for Continuing Medical Education (ACCME).
Service charge
Banquet event order (BEO)
Liquidated damage clause
Continuing Medical Education (CME)
16. Dispute resolution process in which the parties use a third party to assist them in reaching a compromise. The mediator may work with both sides together - or may act as "go between" in an attempt to move the sides toward agreement. The mediator may
Lifelong learning
Streaming
Mediation
Certified Meeting Professional (CMP)
17. A solid-state diode rectifier whose atomic properties cause it to emit light when electric current is passed through it. Current LED technology allows the emission of light from infrared through green frequencies - and visible light LEDs are availabl
Certified Professional Catering Executive (CPCE)
LED Light Emitting Diode
History
Schoolroom set-up
18. A feature of videoconferencing systems which allows the placement of shared documents on an on-screen shared space or "whiteboard." Participants can edit and mark up the document just as on a physical whiteboard.
Internatinoal Association for Continuing Education and Training (IACET)
Site inspection
Set top box solutions (STBS)
Whiteboarding
19. The process whereby exhibitors receive a potential customer's contact information in a standardized manner. A system for capturing and following-up on leads generated at an exhibition.
Lead retrieval
Indirect costs
Fresnel
Peninsula booth
20. A contract clause in which one party agrees to pay damages or claims that the other party may be required to pay to another. For example - if a hotel is sued by an attendee that is injured at an event due to the fault of the group - an indemnificatio
Cancellation Clause
Indemnification clause
Alternative dispute resolution (ADR)
Income statement
21. 1) Broadly - one who acts or has the power to act: more usually - one that acts as the representative of another. Most frequently in travel - a specific kind of agent such as a retail travel agent. 2) Person that obtains engagements for entertainers
Provision
Installation and dismantle (I&D)
Booking agent
Interface
22. Actual number of meals served at a catered meal function or in a restaurant. See AUDIENCE COUNT.
Break-even point
Alternative dispute resolution (ADR)
Customs broker
Covers
23. Raised horizontal surface - stage - or flooring.
Demonstration
Platform
Deposit
Straight-row seating
24. All individuals who are invested in a project or event such as the sponsors - attendees - vendors - media and others.
Butler service
Flying
Stakeholder
Official carrier
25. 1) An accounting method that enters income and expenses into the books at the time of contract versus when payment is received or expenses incurred (cash accounting). 2) A system in which revenue and expenses are accounted for as soon as they are com
Accrual accounting
Audience reaction team
Liquidated damage clause
Distributed speaker system
26. Device used to compensate for undesired sound system characteristics or room acoustics.
Equalizer
Group ware
Change order
Market segments
27. 1) The opposite of real-time. 2) Audio and/or video programming available on a Web site after the completion of an event - providing this content so Web site visitors can listen or view at their discretion. 3) FAX system for sending out faxed materia
Mag-stripe
On-demand
Familiarization (fam) trip
Event-contracted block (ECB)
28. Seating arrangement in which seats are in rows facing the stage area - no tables. See AUDITORIUM SET-UP.
Seminar
ite inspection
Pre-con
Theater set-up
29. An electronic message center or online discussion group - usually serving a special-interest group. They allow you to review messages left by others - and leave your own message if you choose. Also known as bulletin board systems or electronic forum.
Fresnel
Demonstration
Message board
Travel agency
30. Type of meeting which brings together three or more people in two or more locations through telecommunications.
Butler service
APEX
Marketing plan
Teleconferencing
31. DMC. A professional services company possessing extensive local knowledge - expertise and resources - specializing in the design and implementation of events - activities - tours - transportation and program logistics. Depending on the company and th
Lead retrieval
Audience reaction team
Destination management company (DMC)
Official carrier
32. An advanced partial payment to secure product or service.
CYC
Credit card badge
Deposit
Whiteboarding
33. Primary uses of satellite videoconferencing today are major announcements - product launches - and other presentations for which timeliness and a top-quality broadcaset is desired. they are typically sent to a large - geographically remote audience -
Zone fare
Poster session
Videoconferencing
Fiber-optic cable
34. 1) Regeneration of sound from audio speakers back through a microphone causing a squealing sound. 2) Response about an activity - policy - or idea.
Income statement
General liability insurance
Feedback
APEX Post Event Report (PER)
35. Minimum amount for which union labor must be paid.
Minimum labor call
Lectern
In-house contractor
Post-event report PER
36. The organization providing alcohol to guests.
Social host
American Plan (Full American Plan)
Post-con
Group ware
37. AKA Housing Bureau. Organization that provides reservation services for a group and its attendees.
Minimum labor call
Mitigation
Computer data projection
Housing company
38. Efforts of a dissident group to obstruct the conduct of an event.
Site inspection
DLP projector
Multidisciplinary
Confrontation
39. Recognizing the possibility of injury - damage or loss - and having a means to prevent it or provide insurance.
Change order
Cash flow
Pre-con
Risk management
40. I&D. 1) The set-up and teardown of exhibits. 2) Firm that does I&D work.
Radio frequency identification (RFID)
Full American Plan
Direct billing
Installation and dismantle (I&D)
41. A document - required by certain countries for tariff purposes - certifying as to the country of origin of specified goods.
Combination bar
Certificate of origin
Request for proposal (RFP)
Overtime
42. 1) Enclosed lights used to illuminate the top of film and stage sets. 2) Group of speakers mounted in auditoriums - arenas - and theaters.
Buzz session
Marketing plan
Cluster
Shoulder season
43. Certified Special Event Professional; an earned designation from the International Special Events Society (ISES).
Marketing plan
Certified Special Event Professional (CSEP)
Fiber-optic cable
Overhead
44. 1) Process of moving equipment and/or people from one point to another. 2) Transportation between terminals and hotels. 3) To copy a picture or sound that is transmitted by one recorder to another - or to make a tape copy from film.
Stacked speaker system
Arbitration
Video projection
Transfer
45. A company that presents special effects and theatrical acts. This type of company may contract to put on an entire event or only parts of one. They sometimes hire speakers as part of their contract.
Videoconferencing
Marketing plan
Post-con
Production company
46. The rooms that are contracted for by an event organizer with a hotel(s) or housing facility(s) for a particular event.
Videoconferencing
Event-contracted block (ECB)
Clause
Island booth
47. An organization that provides event management and exhibitors with a wide range of services - sometimes including - but not limited to - Installation & Dismantle - creating and hanging signage and banners - laying carpet - drayage - and providing boo
Shopping cart
Certified Speaking Professional (CSP)
Americans with Disabilities Act (ADA)
General service contractor GSC
48. Other names for event order (EO) - function sheet - or Banquet Event Order (BEO)
Opt-out
Association of Destination Management Executives (ADME)
Function set-up order
General service contractor GSC
49. A media campaign - normally consisting of a series of public notices and advertising activities - aimed at ensuring maximum attendance by focusing attention on an event.
Program design
Hold harmless
Barrier-free
Publicity
50. An email marketing campaign that only sends messages to users who have requested (or opted-in) to receive specific types of information. Email conference reminders and newsletters are examples of opt-in email marketing campaigns based upon permission
Rigging
Opt-in
Advance registration
Waiver of subrogation
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