Test your basic knowledge |

CMP: Certified Meeting Professional

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. An email marketing campaign that only sends messages to users who have requested (or opted-in) to receive specific types of information. Email conference reminders and newsletters are examples of opt-in email marketing campaigns based upon permission






2. Provision in a contract which outlines damages to be paid to the non-canceling party if cancellation occurs - due the canceling party's breach of the contract.






3. Pre-program information distributed to tour guides - field representatives - venues or vendors - regarding the details of their program assignment for a given event or program.






4. A voluntary payment added to a bill (e.g. a restaurant check) - to signify good service.






5. Web based conferencing - a vital component of the modern event professional's toolbox.






6. Light morning meal consisting of pastries - juices - and hot beverages. Usually served buffet style.






7. Americans with Disabilities Act. U.S. legislation passed in 1992 requiring public buildings (offices - hotels - restaurants - etc.) to make adjustments meeting minimum standards to make their facilities accessible to individuals with physical disabil






8. Meeting Industry Network (formerly CINET or Convention Industry Network). On-line information network tracking historical and future site/booking information. CINET is provided by IACVB to its members.






9. Booth/stand space assigned to exhibiting companies or meeting rooms assigned to event groups.






10. A return of part of a payment.






11. Program and process by which a participant completes proscribed training and passes an assessment.






12. A sleeping room or function room provided to an individual or organization at no cost. See COMPLIMENTARY RATIO.






13. A commission over and above the normal base commission percentage.






14. Flat rate for which a hotel or motel agrees to offer any of its available sleeping rooms (with the exception of suites) to a group. Final assignment of rooms is at the discretion of the hotel. See RUN-OF-THE-HOUSE RATE.






15. Familiarization Trip. Offered to potential buyers of a venue - a program designed to acquaint participants with specific destinations or services and to stimulate the booking of an event. Often offered in groups - but sometimes on an individual basis






16. A meeting at the primary facility at which an event occurred just after it has ended. Attendees generally include the primary event organizer - representatives of the event organizer/host organization - department heads at the facility - other facili






17. A list - whether printed or electronic - by which an event organizer and/or their designates (e.g. a housing bureau) delivers multiple reservations to a hotel or other housing facility. Often the information contained in a rooming list is originally






18. See BLANKET WRAP. Non-crated freight shipped via van line covered with protective blankets or padding.






19. An itemized statement furnished to a purchaser by a seller and usually specifying the price of goods or services and the terms of sale.






20. A list of special spellings - terms and style points to be used consistently in publications related to an event.






21. The activities that are undertaken to either reduce the probability that an emergency or crisis will occur or reduce the consequences if it does occur.






22. 1) A statement of what one will give or take in return for something else (a price); proposal. 2) Proposal submitted by a convention & visitors bureau and/or hotel(s) to an event organizer that includes defined dates and room blocks.






23. Legal responsibility. An obligation to pay an amount in damages. In a non-legal context - something that is a negative factor.






24. Lens which produces a soft edged beam of light. Theatrical fixture with adjustable lens 150 W through 1500 W.






25. A third party vendor or company that offers complete turnkey organization support for an event - including administrative and event management services.






26. Comp. Service - space or item provided at no charge.






27. A manner of behavior that touches all elements of communication and the way that we interact with customers and colleagues.






28. A requirement for entering into a binding contract. If a contract proposal (offer) is made - it is accepted if the offeree signs the offer as submitted. If the offeree makes any changes to the offer before signing - it is a counter offer - not accept






29. BEO. A form most often used by hotels to provide details to personnel concerned with a specific food and beverage function or event room set-up.






30. Airline company designated airline of choice for an event in exchange for special rates or services.






31. Facility that combines an exhibition space with a substantial number of smaller event spaces. The purpose of these buildings is to host trade shows - public shows - conventions - large food functions and other functions related to the convention indu






32. A self-contained unit with a LCD (liquid crystal display) panel - light source and lens that works with both PC and Mac computers and duplicates the image being shown on the monitor without any need for special software or complex setting up.






33. 1) Schematic drawing of an exhibit hall including dimensions - design - shape - entrances - aisles - numbered exhibit booth/stands - lounges - concession areas - restrooms - electrical/plumbing accessibility - etc. 2) Scale plan of the floor area of






34. Formalized statement of outcomes to be anticipated as a result of the educational process.






35. A videoconference of more than two sites.






36. 1) Ability of a projection system to distinguish and reproduce fine detail. 2) Motion put forward for a joint decision; usually has the force of a legislative decision.






37. Efforts of a dissident group to obstruct the conduct of an event.






38. Carrier that specializes in shipping uncrated exhibits - high-tech equipment and delicate materials that require special handling.






39. Devices for the deaf or hearing imparied available in public phone banks and/or at the registration desk.






40. Any agreement which limits who may provide specific products or services under certain conditions to only one party. A general service contractor - for instance - may have an "exclusive" in a particular facility - meaning that no other contractor is






41. Representatives of an event's exhibiting companies who act as advisers to show management on rules and procedures - and also update show management on industry trends and issues.






42. An interchange between an inner circle debating an issue and an outer circle of observers. Individuals occasionally move from one circle to the other.






43. An alternative plan that may replace the original plan when circumstances change.






44. An apparatus for projecting a picture on a screen. Whether the device is an overhead projector - data (LCD) projector - slide projector - or a film projector - it is usually referred to as simply a projector.






45. Any meeting where people at two or more distant locations are linked using video - audio and data for two-way communication via satellite communications or the Internet. Each party sees and hears the other through a TV screen or computer monitor and






46. Items that an exhibitor is allowed to carry unaided into a event facility without being charged.






47. 1) Exclusive use of all or some space on an airplane - bus - ship - or other vehicle for a special period of time and for a specific itinerary. 2) To create a new association - organization or chapter of an association or organization.






48. A Web-based form that can be designed to guide the user through the process of completing the form and can alert the user to errors.






49. A type of audio system for meetings and concerts. The speakers sit on the floor and project from each side of the room. The sound may be louder in the front than the back.






50. A type of digital telecommunication line that provides high speed internet access for mulitple users.