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CMP: Certified Meeting Professional

Instructions:
  • Answer 50 questions in 15 minutes.
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  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A manner of behavior that touches all elements of communication and the way that we interact with customers and colleagues.






2. PER. The industry preferred term for a report of the details and activities of an event. A collection of post event reports over time will provide the complete History for an event. The industry accepted practice is to use the APEX POST EVENT REPORT






3. Business-to-Business.






4. Downloadable audio and video programs playable on MP3 players. This type of application may change the face of event marketing.






5. Booking before an event takes places. Allows attendees to register for an event before it actually takes place. Done through mail - phone - internet or fax.






6. RFP. A document that stipulates what services the organization wants from an outside contractor and requests a bid to perform such services. Same As BID MANUAL/SPECIFICATIONS.






7. A sleeping room or function room provided to an individual or organization at no cost. See COMPLIMENTARY RATIO.






8. A speaker system that is typically used in ballrooms - exhibit hall venues - etc - and are most appropriate for voice reproduction.






9. A type of digital telecommunication line that provides high speed internet access for mulitple users.






10. Lens which produces a soft edged beam of light. Theatrical fixture with adjustable lens 150 W through 1500 W.






11. Any agreement which limits who may provide specific products or services under certain conditions to only one party. A general service contractor - for instance - may have an "exclusive" in a particular facility - meaning that no other contractor is






12. Categorization of people - organizations or businesses by professional discipline or primary areas of interest for the purposes of sales analysis or assignment.






13. Legal responsibility. An obligation to pay an amount in damages. In a non-legal context - something that is a negative factor.






14. Equipment which projects an image on a screen by passing light through a transparent slide or other transparency.






15. Organizations offering this type of continuing education credits are accredited by the Accreditation Council for Continuing Medical Education (ACCME).






16. Dispute resolution process in which the parties use a third party to assist them in reaching a compromise. The mediator may work with both sides together - or may act as "go between" in an attempt to move the sides toward agreement. The mediator may






17. A solid-state diode rectifier whose atomic properties cause it to emit light when electric current is passed through it. Current LED technology allows the emission of light from infrared through green frequencies - and visible light LEDs are availabl






18. A feature of videoconferencing systems which allows the placement of shared documents on an on-screen shared space or "whiteboard." Participants can edit and mark up the document just as on a physical whiteboard.






19. The process whereby exhibitors receive a potential customer's contact information in a standardized manner. A system for capturing and following-up on leads generated at an exhibition.






20. A contract clause in which one party agrees to pay damages or claims that the other party may be required to pay to another. For example - if a hotel is sued by an attendee that is injured at an event due to the fault of the group - an indemnificatio






21. 1) Broadly - one who acts or has the power to act: more usually - one that acts as the representative of another. Most frequently in travel - a specific kind of agent such as a retail travel agent. 2) Person that obtains engagements for entertainers






22. Actual number of meals served at a catered meal function or in a restaurant. See AUDIENCE COUNT.






23. Raised horizontal surface - stage - or flooring.






24. All individuals who are invested in a project or event such as the sponsors - attendees - vendors - media and others.






25. 1) An accounting method that enters income and expenses into the books at the time of contract versus when payment is received or expenses incurred (cash accounting). 2) A system in which revenue and expenses are accounted for as soon as they are com






26. Device used to compensate for undesired sound system characteristics or room acoustics.






27. 1) The opposite of real-time. 2) Audio and/or video programming available on a Web site after the completion of an event - providing this content so Web site visitors can listen or view at their discretion. 3) FAX system for sending out faxed materia






28. Seating arrangement in which seats are in rows facing the stage area - no tables. See AUDITORIUM SET-UP.






29. An electronic message center or online discussion group - usually serving a special-interest group. They allow you to review messages left by others - and leave your own message if you choose. Also known as bulletin board systems or electronic forum.






30. Type of meeting which brings together three or more people in two or more locations through telecommunications.






31. DMC. A professional services company possessing extensive local knowledge - expertise and resources - specializing in the design and implementation of events - activities - tours - transportation and program logistics. Depending on the company and th






32. An advanced partial payment to secure product or service.






33. Primary uses of satellite videoconferencing today are major announcements - product launches - and other presentations for which timeliness and a top-quality broadcaset is desired. they are typically sent to a large - geographically remote audience -






34. 1) Regeneration of sound from audio speakers back through a microphone causing a squealing sound. 2) Response about an activity - policy - or idea.






35. Minimum amount for which union labor must be paid.






36. The organization providing alcohol to guests.






37. AKA Housing Bureau. Organization that provides reservation services for a group and its attendees.






38. Efforts of a dissident group to obstruct the conduct of an event.






39. Recognizing the possibility of injury - damage or loss - and having a means to prevent it or provide insurance.






40. I&D. 1) The set-up and teardown of exhibits. 2) Firm that does I&D work.






41. A document - required by certain countries for tariff purposes - certifying as to the country of origin of specified goods.






42. 1) Enclosed lights used to illuminate the top of film and stage sets. 2) Group of speakers mounted in auditoriums - arenas - and theaters.






43. Certified Special Event Professional; an earned designation from the International Special Events Society (ISES).






44. 1) Process of moving equipment and/or people from one point to another. 2) Transportation between terminals and hotels. 3) To copy a picture or sound that is transmitted by one recorder to another - or to make a tape copy from film.






45. A company that presents special effects and theatrical acts. This type of company may contract to put on an entire event or only parts of one. They sometimes hire speakers as part of their contract.






46. The rooms that are contracted for by an event organizer with a hotel(s) or housing facility(s) for a particular event.






47. An organization that provides event management and exhibitors with a wide range of services - sometimes including - but not limited to - Installation & Dismantle - creating and hanging signage and banners - laying carpet - drayage - and providing boo






48. Other names for event order (EO) - function sheet - or Banquet Event Order (BEO)






49. A media campaign - normally consisting of a series of public notices and advertising activities - aimed at ensuring maximum attendance by focusing attention on an event.






50. An email marketing campaign that only sends messages to users who have requested (or opted-in) to receive specific types of information. Email conference reminders and newsletters are examples of opt-in email marketing campaigns based upon permission






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