Test your basic knowledge |

CMP: Certified Meeting Professional

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A feature of many videoconference systems that allows participants at each conference site to view and edit the same document.






2. A process of identifying human wants and needs - and developing a plan to meet those wants and needs. Refers to everything involved with convincing an attendee to come to the event. Also refers to providing information to support the exhibit sales fu






3. AKA Housing Bureau. Organization that provides reservation services for a group and its attendees.






4. 1) A mandatory and automatic amount added to standard food and beverage charges - usually used to defray the cost of labor - such as housemen - servers - technicians - etc. and which the facility receives a portion of the charge. In return - the gues






5. The rooms that are contracted for by an event organizer with a hotel(s) or housing facility(s) for a particular event.






6. An encrypted file that authenticates the source of financial data - usually for an online credit card transaction.






7. Staff person responsible for selling and servicing group and local food and beverage functions.






8. Association of Destination Management Executives. A member of the Convention Industry Council.






9. MICROPHONE that picks up sound from all directions.






10. LTL. Rates applicable when the quantity of freight is less than the volume of truckload minimum weight.






11. Any group of rooms that is classified or separated differently than the general attendee block within the Event-Contracted Block (ECB).






12. Contractor appointed by event or building management as the sole agent to provide specific services or products.






13. 1) The jobs that may be performed by a specific labor union. 2) The locality where a contractual dispute is decided. 3) In law - the ability of a court to hear and decide a matter brought before it.






14. A prepared statement released to the news media. Can be "For immediate release -" or at a specified time or date; an article intended for use by the media about a company - product - service - individual - or show. Also Called NEWS RELEASE.






15. Building an event budet by analyzing both the projected and actual figures from the previous year's budget.






16. Land-based system for videoconferencing designed to manage communication between one group of people - usually in a conference room setting - with another group or groups in similar settings elsewhere.






17. Representatives of an event's exhibiting companies who act as advisers to show management on rules and procedures - and also update show management on industry trends and issues.






18. A pre-cut - etched pattern fabricated from metal or glass that fits in the focal plane of a lighting instrument to form projected light into a shape (logo - graphic or even scenery). Templates can form light images on ceilings and walls. The pattern






19. 1) The governmental authorities designated to collect duties levied by a country on imports and exports. The term also applies to the procedures involved in such collection. 2) Practices common to many of a particular group.






20. Digital subscriber line. Brings high bandwidth via copper phone lines.






21. Audio unit by which sound signals from all sources feed into one system; allows for dissimilar inputs (microphone and line) to be combined and controlled into one output.






22. Contract wording that outlines potential damages or fees that a party may be required to pay in the event that it does not fulfill minimum commitments in the contract.






23. 1) Some Web-based content such as event Webcasts are made available to online customers on a pay-per-view basis - which means that customers have to pay to access this programming. 2) Video productions accessible to customers who pay for access to th






24. An electronic message center or online discussion group - usually serving a special-interest group. They allow you to review messages left by others - and leave your own message if you choose. Also known as bulletin board systems or electronic forum.






25. 1) Way in which a function room is arranged. 2) Erecting displays - installation - or - articles in their assembled condition. 3) Mixers - fruit - and glassware accompanying a liquor order.






26. An insurance policy that provides protection against claims involving bodily injury and property damage to third parties.






27. Familiarization Trip. Offered to potential buyers of a venue - a program designed to acquaint participants with specific destinations or services and to stimulate the booking of an event. Often offered in groups - but sometimes on an individual basis






28. AKA Classroom set-up. Seating arrangement in which rows of tables with chairs face the front of a room and each person has a space for writing. Also Called SCHOOLROOM SET-UP.






29. Total number of sleeping rooms that are utilized and attributable to one event.






30. A contract clause in which one party agrees to pay damages or claims that the other party may be required to pay to another. For example - if a hotel is sued by an attendee that is injured at an event due to the fault of the group - an indemnificatio






31. A videoconference of more than two sites.






32. Downloadable audio and video programs playable on MP3 players. This type of application may change the face of event marketing.






33. Direct mail promotional materials sent to current and prospective exhibitors to encourage participation and promote the benefits of exhibiting in a specific show. Contains information about technical points - cost of exhibition space - floor plan of






34. Computer application that enables voting and then collects and displays the results - simplifying decision-making among event participants.






35. Private dispute resolution process - Often referred to as alternate dispute resolution - in which the parties agree to submit their dispute to an impartial third party for a decision. Depending on the type of arbitration - the arbitrator's decision m






36. A detailed list of the individual line items that make up the revenue and expense categories in a budget. A numbering system used to identify every line item in a budget - so income and expenses are posted to the correct accounts.






37. CSM. Professional at a hotel - convention center or convention bureau who is responsible for event operations management on all levels.






38. Accredited designation offered by the National Speakers Association. This designation is earned for extensive - documented speaking experience and client satisfaction.






39. Seating arrangement in which seats are in rows facing the stage area - no tables. See AUDITORIUM SET-UP.






40. A statement of revenues and expenses. Also known as a profit & loss statement.






41. A lead retrieval method using embossed plastic cards similar to credit cards.






42. The day-to-day cost of doing business that is pre-committed - such as salaries - insurance - lease expenses - utilities - etc.






43. A voluntary and selective amount of money - given at will for special or excellent service.






44. The station which receives data transmissions from a communications satellite.






45. A commission over and above the normal base commission percentage.






46. The process whereby exhibitors receive a potential customer's contact information in a standardized manner. A system for capturing and following-up on leads generated at an exhibition.






47. The point at which revenues are equal to expenses.






48. In Conjunction With. An event or function that occurs because of another event.






49. A customs document permitting the holder to carry or send merchandise temporarily into certain foreign countries (for display - demonstration or similar purposes) without paying duties or posting bonds.






50. Booking before an event takes places. Allows attendees to register for an event before it actually takes place. Done through mail - phone - internet or fax.