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CMP: Certified Meeting Professional

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Pre-program information distributed to tour guides - field representatives - venues or vendors - regarding the details of their program assignment for a given event or program.






2. Final official listing of all passengers and/or cargo aboard a transportation vehicle or vessel.






3. 1) Critiquing and rating the overall success of an event. 2) Developing an event profile from accurate event statistics.






4. Any group of rooms that is classified or separated differently than the general attendee block within the Event-Contracted Block (ECB).






5. A larger-than-average bar code that uses the PDF417 standard (the same used for e-stamps). Stores up to 1 -800 characters in bar code on standard paper badge - which can then be used by exhibitors to get contact information from registrants.






6. In-house facility form authorizing cash withdrawal to be charged to master account or individual guest.






7. This pattern of service involves the use of serving pieces (usually silver); heating and garnishing of food table-side by a captain; and the serving of food on a heated plate - which is then served to the guest by a server. Plated entrees are usually






8. 1) Display of reports and papers - usually scientific - accompanied by authors or researchers. 2) A session dedicated to the discussion of the posters shown inside the meeting area. When this discussion is not held in a special session - it can take






9. 1) The governmental authorities designated to collect duties levied by a country on imports and exports. The term also applies to the procedures involved in such collection. 2) Practices common to many of a particular group.






10. A voluntary payment added to a bill (e.g. a restaurant check) - to signify good service.






11. Two or more computers or peripherals that are linked together for the purpose of sharing data.






12. Unpublished rates offered from the areas of the U.S. and Canada to specified event destinations; they do not require Saturday night stay over.






13. CSM. Professional at a hotel - convention center or convention bureau who is responsible for event operations management on all levels.






14. A voluntary and selective amount of money - given at will for special or excellent service.






15. Web based conferencing - a vital component of the modern event professional's toolbox.






16. An exhibit with aisles on three sides.






17. An insurance policy that provides protection against claims involving bodily injury and property damage to third parties.






18. Devices that help people who are hard of hearing connect to the speaker system and use their hearing aids to hear the speaker more clearly.






19. A group of rooms that is reserved by a party outside of the ECB but is present in the city as a result of the Main Event (for example - some exhibitors - some international tour groups). A Peripheral Block's consumed room nights should be credited to






20. A date set by event management and/or general service contractor for the arrival of freight at a trade event. Usually shipments received before or after this date are assessed a penalty charge.






21. A return of part of a payment.






22. Labor performed and paid at standard rate for work during normal business hours as established by unions.






23. Formalized statement of outcomes to be anticipated as a result of the educational process.






24. A seating arrangement with a row of seats on low risers around a BOARDROOM SET-UP. A very space-intensive set-up.






25. Complimentary tickets awarded by the official airline after the event according to the number of attendees who used the airline.






26. Net Profit divided by Net Worth. A financial ratio indicating the degree of profitability. To calculate - use event revenues minus program expenses divided by program expenses - multiplied by 100 to get the ROI %.






27. The amount of information that can be transmitted in an information channel such as a telephone line - ISDN - or Ethernet. Higher bandwidth means that images and sound will load more quickly for use in videoconferences or on the Internet.






28. The person hired to review the content of advertising or marketing materials for consistency - accuracy - and to elminate repititious information.






29. Facility that combines an exhibition space with a substantial number of smaller event spaces. The purpose of these buildings is to host trade shows - public shows - conventions - large food functions and other functions related to the convention indu






30. Convention and visitor bureaus are not-for-profit organizations charged with representing a specific destination and helping the long-term development of communities through a travel and tourism strategy. Convention and visitor bureaus are usually me






31. Items that an exhibitor is allowed to carry unaided into a event facility without being charged.






32. Period when the demand for a supplier's product or service is highest. Prices general increase in high season.






33. The point at which revenues are equal to expenses.






34. Donated financial or material support - usually in exchange for recognition; Paid opportunity for entity or an exhibitor to increase its visibility at the event.






35. 1) Room or suite of rooms used to entertain guests. 2) An event in the United States usually separate from the exhibit - in which refreshments are served and exhibitor personnel and visitors socialize.






36. A wired or wireless microphone that hooks around the neck or is clipped to clothing. Sometimes called a NECKLACE - LAPEL - or PENDANT MICROPHONE.






37. Capture - manipulation and storage of video in digital format on a computer. Can be displayed on a computer as part of a graphic presentation.






38. A holding area where trucks or buses check in and wait for instructions before delivering or picking up freight or passengers.






39. Detailed section of a contract.






40. A type of audio system for meetings and concerts. The speakers sit on the floor and project from each side of the room. The sound may be louder in the front than the back.






41. Date beyond which a facility is free to rent the unused sleeping rooms or function space to other groups.






42. Land-based system for videoconferencing designed to manage communication between one group of people - usually in a conference room setting - with another group or groups in similar settings elsewhere.






43. 1) Any seat - berth - room - or service provided and/or sold to a guest - attendee or passenger. 2) Under the Americans with Disabilities Act (ADA) - a step taken to allow a person with a disability to participate in an event or employment.






44. MICROPHONE attached to a lectern. See LECTERN.






45. One or more standard units of exhibit space. In the US - a standard unit is generally known to be a 10' x 10' space (one standard booth/stand unit - equaling 100 nsf). However - if an exhibitor purchases multiple units side-by-side or back-to-back -






46. LTL. Rates applicable when the quantity of freight is less than the volume of truckload minimum weight.






47. An additional clause in artist's contract stipulating special requirements such as travel - dressing rooms - technical equipment - etc.






48. Computer application that enables voting and then collects and displays the results - simplifying decision-making among event participants.






49. Proof of Registration - i.e. - a reservation number that will be accepted by the hotel holding the room.






50. Compression/Decompression or Coder/Decoder. Videoconferencing standard - included in hardware and/or software - used to compress or code video - audio - and data signals for transmission and decompress or decode the signal at the other end of the tra






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