Test your basic knowledge |

CMP: Certified Meeting Professional

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. An ongoing process in which an individual actively seeks to understand and contribute to change.






2. Flat rate for which a hotel or motel agrees to offer any of its available sleeping rooms (with the exception of suites) to a group. Final assignment of rooms is at the discretion of the hotel. See RUN-OF-THE-HOUSE RATE.






3. A type of room rate that includes breakfast and one other meal (usually dinner).






4. An additional clause in artist's contract stipulating special requirements such as travel - dressing rooms - technical equipment - etc.






5. A plastic credit card with an embedded integrated circuit chip that can store up to 16 -000 bits of data for lead retrieval and other functions.






6. The process whereby exhibitors receive a potential customer's contact information in a standardized manner. A system for capturing and following-up on leads generated at an exhibition.






7. BEO. A form most often used by hotels to provide details to personnel concerned with a specific food and beverage function or event room set-up.






8. 1) Customs and regulations dealing with diplomatic formality - precedence - and etiquette. 2) A formal description of message formats and the rules two computers must follow to exchange messages.






9. 1) Ability of a projection system to distinguish and reproduce fine detail. 2) Motion put forward for a joint decision; usually has the force of a legislative decision.






10. Device used to compensate for undesired sound system characteristics or room acoustics.






11. Contract wording that outlines potential damages or fees that a party may be required to pay in the event that it does not fulfill minimum commitments in the contract.






12. The station used to transmit signals from Earth to a satellite (videoconferencing).






13. The style of a document refers to choices writers make that create the tone to readers. A writing style could be either formal or informal.






14. Permits the customs broker to complete the customs document upon the return of your shipment to the country of origin. A Power of Attorney allows one person to act as agent for another. A Limited Power of Attorney grants the right to act in only limi






15. Process of translating one language into another while the speaker is speaking.






16. A type of barter. The exchange of goods and services instead of using money.






17. A writtten plan that's purpose is to define the market for an event - outline a strategy for attracting and keeping participants - and prepare to adapt to changes in the market. This working document guides decisions about how - when - and where to e






18. Notice as to how charges for an event should be handled and to whom invoices should be addressed.






19. A type of digital telecommunication line that provides high speed internet access for mulitple users.






20. Raised platform.






21. An account (usually a number) to which expenses for a function or activity are charged.






22. Using hypertext - a link is a selectable connection from one word - picture or information object to another. From a Web site - a link points to content.






23. Private dispute resolution process - Often referred to as alternate dispute resolution - in which the parties agree to submit their dispute to an impartial third party for a decision. Depending on the type of arbitration - the arbitrator's decision m






24. Meeting Industry Network (formerly CINET or Convention Industry Network). On-line information network tracking historical and future site/booking information. CINET is provided by IACVB to its members.






25. An individual or company which provides customs clearing services to shippers of goods to and from another country. Licensing and requirements vary from country to country. In the United States - a customs broker must be licensed by the Treasury Depa






26. A type of indemnity clause that requires one party to fully protect the other from a claim asserted. This would include the payment of costs or attorney fees.






27. MAP. A type of room rate that includes breakfast and one other meal (usually dinner).






28. Event held to communicate information to media representatives.






29. A return of part of a payment.






30. Transportation company which handles crated materials; an agency or business that is available to the public for transportation of persons - goods - or messages; usually referring to freight transportation on regularly scheduled trucks or airplanes.






31. An email marketing campaign that only sends messages to users who have requested (or opted-in) to receive specific types of information. Email conference reminders and newsletters are examples of opt-in email marketing campaigns based upon permission






32. Hiring an outside firm or individual to perform the task instead of using in-house staff; to subcontract a task or responsibility to a third party.






33. Americans with Disabilities Act. U.S. legislation passed in 1992 requiring public buildings (offices - hotels - restaurants - etc.) to make adjustments meeting minimum standards to make their facilities accessible to individuals with physical disabil






34. A third party vendor or company that offers complete turnkey organization support for an event - including administrative and event management services.






35. Items that an exhibitor is allowed to carry unaided into a event facility without being charged.






36. Americans with Disabilities Act. U.S. legislation passed in 1992 requiring public buildings (offices - hotels - restaurants - etc.) to make adjustments meeting minimum standards to make their facilities accessible to individuals with physical disabil






37. A Web-site whose primary function is to provide attendees (buyers) and exhibitors (sellers) with online tools that help facilitate participation in an upcoming event.






38. 1) Exclusive use of all or some space on an airplane - bus - ship - or other vehicle for a special period of time and for a specific itinerary. 2) To create a new association - organization or chapter of an association or organization.






39. Expenses that vary based upon various factors - such as the number of attendees .






40. Marketing activities with a common focus on the marketplace or a customer segment. The execution of each individual piece of the integrated marketing plan is consistent with - and supportive of - each of the other pieces of the plan.






41. Recognizing the possibility of injury - damage or loss - and having a means to prevent it or provide insurance.






42. A statement of estimated revenues and expenditures for a specified period of time; divided into subject categories and arranged by principal areas of revenue and expense.






43. Magnetic Stripe. A lead retrieval system using a magnetic strip on either the back of a paper badge (similar to some airline tickets) or on plastic badges similar to credit cards.






44. An electronic message center or online discussion group - usually serving a special-interest group. They allow you to review messages left by others - and leave your own message if you choose. Also known as bulletin board systems or electronic forum.






45. In which rows of tables with chairs face the front of a room and each person has a space for writing.






46. When a company tries to sell its product or service on the show floor without the permission or consent of the event's management.






47. Raised platform usually above the floor of a hall or large room.






48. Educational and/or social events planned for spouses and guests of event participants.






49. Convention and visitor bureaus are not-for-profit organizations charged with representing a specific destination and helping the long-term development of communities through a travel and tourism strategy. Convention and visitor bureaus are usually me






50. AKA Housing Bureau. Organization that provides reservation services for a group and its attendees.