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Test your basic knowledge |
CMP: Certified Meeting Professional
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Subjects
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certifications
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cmp
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business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Pre-program information distributed to tour guides - field representatives - venues or vendors - regarding the details of their program assignment for a given event or program.
Offer
Return on investment ROI
Break-even point
Schedule of services
2. Final official listing of all passengers and/or cargo aboard a transportation vehicle or vessel.
Manifest
Program design
One-stop shop
Focus group
3. 1) Critiquing and rating the overall success of an event. 2) Developing an event profile from accurate event statistics.
Lot labeling
Bid
Downlink
Evaluation
4. Any group of rooms that is classified or separated differently than the general attendee block within the Event-Contracted Block (ECB).
Sub-block
Override
Outboarding
Peripheral block
5. A larger-than-average bar code that uses the PDF417 standard (the same used for e-stamps). Stores up to 1 -800 characters in bar code on standard paper badge - which can then be used by exhibitors to get contact information from registrants.
Conference center
Exhibitor service manual
2-D bar code
Yield management
6. In-house facility form authorizing cash withdrawal to be charged to master account or individual guest.
Paid-out
lanning committee
Category cable
Hospitality suite
7. This pattern of service involves the use of serving pieces (usually silver); heating and garnishing of food table-side by a captain; and the serving of food on a heated plate - which is then served to the guest by a server. Plated entrees are usually
Hand carry
French cart service
Digital marketing
Function set-up order
8. 1) Display of reports and papers - usually scientific - accompanied by authors or researchers. 2) A session dedicated to the discussion of the posters shown inside the meeting area. When this discussion is not held in a special session - it can take
Certification
Poster session
Media relations
Skid
9. 1) The governmental authorities designated to collect duties levied by a country on imports and exports. The term also applies to the procedures involved in such collection. 2) Practices common to many of a particular group.
Network
Linear booth
Customs
Cancellation clause
10. A voluntary payment added to a bill (e.g. a restaurant check) - to signify good service.
Breakout session
Webcast
Press kit
Gratuity
11. Two or more computers or peripherals that are linked together for the purpose of sharing data.
Network
Bid
Certificate of insurance
Dimensional weight
12. Unpublished rates offered from the areas of the U.S. and Canada to specified event destinations; they do not require Saturday night stay over.
Group specifications guide
Incentive travel company
Full American Plan
Zone fare
13. CSM. Professional at a hotel - convention center or convention bureau who is responsible for event operations management on all levels.
Cancellation or Interruption Insurance
Non-performance
Convention services manager (CSM)
Two-tiered set-up
14. A voluntary and selective amount of money - given at will for special or excellent service.
Tip
Uplink
Value-added tax (VAT)
Pre-set
15. Web based conferencing - a vital component of the modern event professional's toolbox.
Pad-wrapped
ite inspection
Priority point system
E-conferencing
16. An exhibit with aisles on three sides.
Fishbowl
APEX Post Event Report (PER)
Export declaration
Peninsula booth
17. An insurance policy that provides protection against claims involving bodily injury and property damage to third parties.
Decorator
General liability insurance
Post-event meeting
Incremental budgeting
18. Devices that help people who are hard of hearing connect to the speaker system and use their hearing aids to hear the speaker more clearly.
Assisted listening devices (ALD)
One-stop shop
Ultraviolet lighting
Incentive travel company
19. A group of rooms that is reserved by a party outside of the ECB but is present in the city as a result of the Main Event (for example - some exhibitors - some international tour groups). A Peripheral Block's consumed room nights should be credited to
Backbone
Paid-out
Peripheral block
Customs broker
20. A date set by event management and/or general service contractor for the arrival of freight at a trade event. Usually shipments received before or after this date are assessed a penalty charge.
Low season
Opt-in
Target date
Room block
21. A return of part of a payment.
Material handling
Foreign exchange currency risk
Outboarding
Rebates
22. Labor performed and paid at standard rate for work during normal business hours as established by unions.
Straight time
Chart of accounts
Lectern microphone
Accommodation
23. Formalized statement of outcomes to be anticipated as a result of the educational process.
Objective
Confrontation
Survey
Event profile
24. A seating arrangement with a row of seats on low risers around a BOARDROOM SET-UP. A very space-intensive set-up.
Confirmation number
Two-tiered set-up
Overhead
Exclusive
25. Complimentary tickets awarded by the official airline after the event according to the number of attendees who used the airline.
Productivity ticket
Fiber-optic cable
Rider
Multi-point bridge
26. Net Profit divided by Net Worth. A financial ratio indicating the degree of profitability. To calculate - use event revenues minus program expenses divided by program expenses - multiplied by 100 to get the ROI %.
Downlink
Return on investment ROI
Commission
Rider
27. The amount of information that can be transmitted in an information channel such as a telephone line - ISDN - or Ethernet. Higher bandwidth means that images and sound will load more quickly for use in videoconferences or on the Internet.
Budget
Bandwidth
Marketing collateral
Computer data projection
28. The person hired to review the content of advertising or marketing materials for consistency - accuracy - and to elminate repititious information.
Event specifications guide (ESG)
Multi-management firm
Copy editor
Function set-up order
29. Facility that combines an exhibition space with a substantial number of smaller event spaces. The purpose of these buildings is to host trade shows - public shows - conventions - large food functions and other functions related to the convention indu
American service
Convention center
One-stop shop
American Plan (Full American Plan)
30. Convention and visitor bureaus are not-for-profit organizations charged with representing a specific destination and helping the long-term development of communities through a travel and tourism strategy. Convention and visitor bureaus are usually me
Convention and visitors bureau (CVB)
Cafeteria service
Chart of accounts
Acceptance
31. Items that an exhibitor is allowed to carry unaided into a event facility without being charged.
Cut-off date
Hand carry
Trade show facilitation website
Yield management
32. Period when the demand for a supplier's product or service is highest. Prices general increase in high season.
High season
Island booth
Publicity
Smart form
33. The point at which revenues are equal to expenses.
Uplink
Zone fare
Break-even point
Symposium
34. Donated financial or material support - usually in exchange for recognition; Paid opportunity for entity or an exhibitor to increase its visibility at the event.
Citywide event
Sponsorship
Backbone
Downlink
35. 1) Room or suite of rooms used to entertain guests. 2) An event in the United States usually separate from the exhibit - in which refreshments are served and exhibitor personnel and visitors socialize.
Hospitality suite
Internatinoal Association for Continuing Education and Training (IACET)
Videoconferencing
Mandatory Continuing Legal Education (MCLE)
36. A wired or wireless microphone that hooks around the neck or is clipped to clothing. Sometimes called a NECKLACE - LAPEL - or PENDANT MICROPHONE.
Cut-off date
Minimum labor call
Audiovisual A/V
Lavaliere microphone
37. Capture - manipulation and storage of video in digital format on a computer. Can be displayed on a computer as part of a graphic presentation.
Budget
Digital video
Exclusive
Indemnification clause
38. A holding area where trucks or buses check in and wait for instructions before delivering or picking up freight or passengers.
Logistics
Americans with Disabilities Act (ADA)
Marshalling yard
Target date
39. Detailed section of a contract.
Multi-management firm
Clause
Uplink
Provision
40. A type of audio system for meetings and concerts. The speakers sit on the floor and project from each side of the room. The sound may be louder in the front than the back.
Radio frequency identification (RFID)
Stacked speaker system
APEX
Minimum labor call
41. Date beyond which a facility is free to rent the unused sleeping rooms or function space to other groups.
Flate rate
Demonstration
Release date
Whiteboarding
42. Land-based system for videoconferencing designed to manage communication between one group of people - usually in a conference room setting - with another group or groups in similar settings elsewhere.
Mag-stripe
Audience reaction team
Waiver of subrogation
Room-based videoconferencing
43. 1) Any seat - berth - room - or service provided and/or sold to a guest - attendee or passenger. 2) Under the Americans with Disabilities Act (ADA) - a step taken to allow a person with a disability to participate in an event or employment.
Accommodation
Omnidirectional microphone
Meeting Information Network (MINT)
Dais
44. MICROPHONE attached to a lectern. See LECTERN.
Lectern microphone
Certificate of insurance
History
Rear projection
45. One or more standard units of exhibit space. In the US - a standard unit is generally known to be a 10' x 10' space (one standard booth/stand unit - equaling 100 nsf). However - if an exhibitor purchases multiple units side-by-side or back-to-back -
Booth
Quick set
History
Group specifications guide
46. LTL. Rates applicable when the quantity of freight is less than the volume of truckload minimum weight.
Change order
Intelligent lighting
Less than truckload
Professional congress organizer (PCO)
47. An additional clause in artist's contract stipulating special requirements such as travel - dressing rooms - technical equipment - etc.
Webcast
Exclusive
Rider
Front projection
48. Computer application that enables voting and then collects and displays the results - simplifying decision-making among event participants.
Liability
General service contractor GSC
Unopposed exhibit hours
Audience polling
49. Proof of Registration - i.e. - a reservation number that will be accepted by the hotel holding the room.
Override
Commerical invoice
Confirmation number
Promotion
50. Compression/Decompression or Coder/Decoder. Videoconferencing standard - included in hardware and/or software - used to compress or code video - audio - and data signals for transmission and decompress or decode the signal at the other end of the tra
Housing company
Network
CODEC
Value-added tax (VAT)
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