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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Which of the following is the minimum number of drive partitions required to run the BitLocker Drive Preparation tool?
BOOT.INI deleted
A corrupted or incorrect video driver is installed.
Two
QoS

2. Which of the following would have to be disabled on a PC if a user wants to assign a static IP address on that PC?
DHCP
B
Try paper from a different package of paper.
There is no operating system on the hard drive.

3. In Windows Vista - where would a technician find User1 desktop files?
Start>Run>typesfc /scannow>ok
Higher wattage power supply
Drive light is always on even when no programs are running. - Cannot perform any anti-virus updates.
C:UsersUser1Desktop

4. Which of the following ping switches would be used to ping continuously until manually stopped?
Replace the modem.
The device driver for the LCD is corrupt.
Print a test page from all the trays.
-t

5. After a printhead change - a user reports poor print quality on their inkjet printer. Which of the following should the technician do to resolve this issue?
The proxy server has been configured to block the site.
Perform a printhead alignment test.
attrib test.doc -r -a -s -h
Keyboard

6. Which of the following information will be displayed with the command ipconfig /all?
D. IP address - Subnet mask - Gateway - MAC address - DNS - Lease obtained/expiration.
RAID Level 1
A processor of equal speed to CPU 0
Allows a system to boot into a limited shell with command line functions.

7. A technician is resolving a computers IP address to a hostname but cannot remember the correct switch. Which of the following can the technician use to find the correct switch?
ping windows.com
BOOT.INI deleted
The location type is currently PUBLIC.
ping /?

8. A user reports that a device is not working. Within the Device Manager - a yellow ! on the icon of a device indicates which of the following?
The deny was selected on all share permissions
The device driver is not loaded.
Add more RAM.
C:users

9. When a network service fails to start at boot-up - which of the following is the BEST solution for this?
The username and password are set to default.
The network card in the users computer has failed.
Manually start the service.
Instruct the user to decrease the graphics resolution of the image.

10. While troubleshooting a network connection issue on a Windows XP workstation - a technician would like to see a list of all available network commands. Which of the following commands should the technician type?
DHCP
Enable MAC address filtering
net help
Connects the processor to the main memory - measured in MHz

11. A user has downloaded a game from the Internet. Afterwards they notice that links from search sites get redirected to unusual pages. After the problem is corrected - the user asks how the problem can be prevented in the future. The technician should
Archive existing records and clear the application log.
only obtain software from known and reputable sources.
Blu-Ray
Have the LCD screen replaced.

12. A technician has recovered a system from a virus infection but some of the system files were compromised. Which of the following tools can be run from the run dialog box to replace or repair system files?
C:windowssystem - C:windows
sfc /scannow
tree
Port 21 is open - The proxy setting in the antivirus application

13. A three year old laptop fails to keep the accurate time. Which of the following is the MOST likelycause?
C:users
Reset the page count.
The CMOS battery is failing.
System Information

14. A user states they cannot eject the CD/DVD tray from their laptop to get a CD out. Which of the following could the user do to effectively remove the CD?
The technician failed to connect the antenna wires to theWiFi card.
Default Gateway
The memory is not properly seated.
WindowsVista

15. Which of the following BEST explains the error message Check boot path and disk hardware?
Go to Control Panel (User Accounts and Family Safety) - User Accounts -Turn User Account Control on or off.
BOOT.INI file is corrupt
Task Scheduler
Listen for beep codes to determine if the video card needs reseated.

16. A technician is installing a video card on a PC that currently has an onboard video card. The new video card is installed but will not display an image. Which of the following actions is required?
Disable the integrated video card.
The computers CMOS battery has lost its charge.
Cable modem> router> computer
Pressing F6 during the install to load third party drivers

17. Which of the following protocols must be enabled in a wireless router if it is to automatically assign host IP addresse
sfc
Connect only one of the power connections on the drive.
The data cable is not seated properly.
DHCP

18. A company has had a high number of laptops stolen in the past three months.Which of the following is the BEST solution for the company to implement to protect the data on their laptops?
Ensure all features of the system are functioning.
Port 21 is open - The proxy setting in the antivirus application
Implement and install a drive encryption program on all company assets.
TCP/IP

19. A user wants to track websites that certain individuals are going to throughout the day on Windows Vista. Which of the following tools can be used to perform this action?
chkdsk /f
SMTP
Parental Controls
Label every screws location and cable path - Ensure the technician wears an ESD strap.

20. Which of the following cable types should a technician use to support a 1Gbps SOHO LAN?
Windows Vista 32-bit can only address up to 3GB of memory.
CAT6
Quarantined
A Blue I on a white field

21. A user works daily with video production and needs portable storage which will allow them to transport their work back and forth from home. Taking the users storage and bandwidth requirements into consideration - which of the following would BEST sui
An external hard drive connected viaeSATA.
Thermal compound is not on the processor
Go to Control Panel> open User Accounts> Click Turn User Account Control On or Off> Click Continue>Clear the check box and click OK.
System file corruption

22. A customer states that their laptop battery is not charging and it will not power on with the AC adapter. Which of the following would the technician use to check the AC adapter?
192.168.1.1
Multimeter
A thumb drive is connected to the PC.
20

23. Which of the following protocols should be allowed through the firewall for a mail application?
SMTP
Communicates with network devices
convert
during a time of low activity

24. When replacing a laptop keyboard - the FIRST thing to do is:
Click on the printer icon and select cancel.
remove the AC power.
Cellular card is disabled in the BIOS.
Disk Management

25. A technician wants to hide the wireless router's ID. Which of the following would accomplish this?
Using either FAT or NTFS - the limit is three - With extended partitions - there is no limit
Services
Dependencies
Disable SSID broadcast

26. A computer will not complete POST and a series of beeps is heard.Which of the following is the BEST material for the technician to consult?
Manually start the service.
Manufacturers guidelines for the beep codes
The PC only has IDE ports available for expansion - not the needed SATA ports.
The CMOS battery needs to be replaced.

27. A hard drive set as a dynamic disk is moved from oneWindows computer to another. None of the disks are seen in My Computer. Which of the following tools would be BEST to start troubleshooting?
msconfig
The small space is causing overheating.
Spooler service is running.
Disk Management MMC Plug-in

28. An end user reports that a new disc they purchased will not play on their machine. The user states this new disc is a movie - but they have never had any issues watching movies purchased in the past. Which of the following is the MOST likely cause fo
DHCP
FDD
It is there to protect against any changes being made to the OS that may be harmful and could make the OS unstable.
The new movie is a Blu-ray disc and not compatible with the PC.

29. A user reports that they cannot access a file on the local D drive of their PC. This is a non-system/non-boot drive. The technician needs to run chkdsk without rebooting the system. Which of the following methods will meet this goal?
From the command line - run chkdsk utilizing the /x switch.
-t
B
NTBACKUP.EXE

30. Which of the following commands would create an emergency repair disk for the Windows 2000 Professional operating system?
rdisk.exe
The color depth is set too low. Open the Display Properties dialog box and set the Color Quality setting to Highest (64bit).
The computers CMOS battery has lost its charge.
msconfig

31. Each time a user tries to print a document; the user receives a out of memory error message. Which of the following would BEST solve the issue?
Add additional RAM to the printer.
Start>Run>typesfc /scannow>ok
The power button is not working.
Computer Management - Services MMC Plug-in

32. A user is trying to boot a desktop PC from their A: drive. Which of the following devices is the user describing?
The floppy drive
convert
Communicates with network devices
Enable port forwarding on the router for port 3389 to the IP address.

33. Which of the following BEST explains the purpose of the Windows Recovery Console?
Allows a system to boot into a limited shell with command line functions.
One or more of the new memory modules are faulty and should be removed or replaced.
Turn the computer on and run chkdsk /r
A. The host computer is a portable computer - USB devices cannot be converted to a dynamic disk.

34. A user is having printing issues and receives an error message that the print spooler is not running. Which of the following methods can be used to start the print spooler?
The hard drive needs to be replaced.
Microsoft WindowsVista Enterprise
In the Control Panel - select Administrative Tools - select Services -click on the Print Spooler service and select start.
Prevents unauthorized programs from being installed

35. A customer needs help as the application log is full. They want to leave it the same size but maintain existing entries for future reference. Which of the following is the BEST course of action?
C:users
3
C:Windows
Archive existing records and clear the application log.

36. A client is reporting that their system is operating slowly. The client has a 2GHz processor - 256MB of RAM - and a motherboard designed for gaming. Which of the following components would MOST likely need to be upgraded to increase performance?
Power Users
The damaged ports contacts are shorting against the casing.
RAM
TRACERT

37. Which of the following commands should be used to resolve a file permission issue?
Event Viewer
Device is disabled
cacls
D. IP address - Subnet mask - Gateway - MAC address - DNS - Lease obtained/expiration.

38. A user would like secure file encryption on their new Windows Vista Enterprise PC. The user informs the technician that they do not wish to spend extra money on a solution. Which of the following is the BEST recommendation for the technician to make
Turn on and configure BitLocker.
Replace the modem.
BOOT.INI
Blu-Ray

39. A technician replaces two 1GB DIMMs with two 2GB DIMMs. When the installed RAM amount is verified in Windows Vista - only 3GB appears. Which of the following is the MOST likely cause?
In Disk Management create a volume on two or more dynamic disks.
Performance Monitor
Windows Vista 32-bit can only address up to 3GB of memory.
The fuser unit for damage

40. Which of the following devices can be configured to also be an access point?
The CMOS battery is defective.
The driver CD is for Windows XP only.
Router
Allows a system to boot into a limited shell with command line functions.

41. A customer states they cannot print and they are getting a message that the print spooler has not started. Which of the following will correct this error in the LEAST amount of time?
From the command line: net start spooler - Open the Services MMC>right click Print Spooler>Start
Drive light is always on even when no programs are running. - Cannot perform any anti-virus updates.
Configure one of the HDD as master - and one as slave.
There are too many devices plugged into the USB hub.

42. A user has discovered that even though they are using the latest version of the anti-virus software - the computer is still being infected by a virus. Which of the following is the BEST solution for this problem?
Update the virus signatures.
The second USB connector increases the power and enables functionality of the device.
Power supply
Applications log

43. A technician is working on a laptop that boots up and displays a poor quality picture on the LCD. Which of the following is the BEST troubleshooting step to take?
Plug in an external monitor to see if it is a device driver problem.
DHCP
Toggle the NUM lock key.
The power button is not working.

44. A technician follows the manufacturers safety procedures and upgrades the RAM in a notebook computer from 512MB to 2GB. Upon starting the notebook - a pattern of beeping sounds occurs and there is no display. The new and old SODIMM modules are the sa
Archive existing records and clear the application log.
The internal hard drive has failed and needs to be replaced.
The most restrictive permission overrides
The memory is bad and must be replaced. - The BIOS is not at the latest revision.

45. A technician is going to flash the BIOS on a laptop.Which of the following would the technician need to complete this task?
Create a striped set.
The laptops AC adapter
Faulty sensor
File searching

46. A user has a computer with a 100GB IDE hard drive formatted as a single FAT32 partition. This drive is only used to store data. The user adds a second 100GB hard drive and wants to mirror the two drives. When the user goes to disk management there is
Three
5 volts
Disk Management
Convert both drives to a dynamic disk.

47. A PCs system time is always incorrect until logging in to the PC. Which of the following is the MOST likely problem?
BitLocker drive encryption
Faulty charging circuit
The CMOS battery needs to be replaced.
Modify

48. A storm occurred overnight and a user is having a problem turning on a workstation. The technician has determined power to the monitor is good when plugged into the same power strip as the workstation. Which of the following is the BEST tool to use?
The front USB ports were not connected to the system board header.
The system BIOS
Power supply tester
Faulty charging circuit

49. Members of which of the following groups are able to run legacy and certified applications - but do not have full system permissions in Windows XP?
Thermal compound
CMOS battery
Power Users
Faulty sensor

50. When removing a malware infection from a machine - which of the following modes should be used?
143
Disable System Restore.
sfc
Safe Mode