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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Which of the following commands will send signals to the computers network card to see if it responds?
ping /?
ping localhost
ipconfig /release then ipconfig /renew
Control Panel>Tools>Folder Options>File Types

2. A user wants to connect to a cellular network with a laptop while traveling. The laptop has aninternal cellular network card that is activated through the provider.Which of the following is the MOST likely reason that the card is not visible to the o
Parental Controls
BOOT.INI file is corrupt
Defrag the hard drive.
Cellular card is disabled in the BIOS.

3. Shortly after the Press Ctrl-Alt-Delete to login screen appears in Windows XP - a user gets the error One or more services failed to start. Which of the following locations could be accessed to identify the service that did not start and attempt to s
Execute a Windows repair from the Windows setup media.
WPA2
Device conflict
Computer Management - Services MMC Plug-in

4. Users are reporting that a Vista feature asks them for confirmation before running most applications or making system changes. Which of the following is the name of this Vista feature and where should the technician direct users to turn the functiona
sigverif
Default User - All Users
User Account Control; it can be turned off under User Accounts in the Control Panel.
SMTP

5. A technician is setting up a PC. The motherboard does not have PS/2 connectors. Which of the following keyboard connector ports will the technician have to use?
Run Autochk.exe from the Windows Installation Disk.
USB
One device will need to be removed before an additional device will fit.
Service Manager

6. Which of the following protocols should be allowed through the firewall for a mail application?
QoS
MBSA
Safe Mode
SMTP

7. An end user reports that they are unable to access any websites or network resources by the fully qualified domain name (FQDN); however - the technician is able to access these resources by IP address. Which of the following is the MOST likely cause
The customers DNS server is unavailable.
Windows Firewall
The BIOS needs to be updated.
The user disabled theWiFi adapter with the hardware or software switch.

8. A technician is attempting to get into the BIOS and they are being prompted for a password. Which of the following can clear the BIOS password?
Uncheck Hide protected operating system files in folder options - Uncheck the read only attribute in file properties.
Pull the CMOS battery - Use the appropriate jumper on main board.
Inverter board
Disk Defragmenter

9. A technician is asked to build a system that will resist hard drive failure due to being dropped or excessive vibration. Which of the following hard drive types would be the BEST choice?
Boot into Safe Mode and remove browser helper objects.
Solid state drive
xcopy
chkdsk

10. Which of the following commands can be executed from the run line in Windows XP?
SSID broadcast
There is no operating system on the hard drive.
msconfig
C:Program Files

11. A technician manually configured a device - which of the following icons in device manager would represent this?
The SSID
Boots the OS with minimum drivers
A Blue I on a white field
netstat -nr

12. A user wants to purchase a new laptop. Which of the following would be compatible with the widest selection of media types?
Blu-Ray
The system BIOS
\ALPHAC$
Set the correct permissions for the user

13. Which of the following commands is used to review and repair protected Windows XP files?
Device is disabled
System Restore
sfc
Disk Management

14. Which of the following commands would be used to invoke the Disk Manager utility?
Implement and install a drive encryption program on all company assets.
diskmgmt.msc
Port forwarding
rdisk.exe

15. When a SMART error is received on a computer - which of the following devices MOST likely has a problem?
20
Hard disk
Task Scheduler
Start>Run>typesfc /scannow>ok

16. When using Device Manager - a yellow QUESTION NO: mark indicates which of the following?
Port forwarding
No device driver found
WPA2
C:UsersUser1

17. Which of the following should a technician check FIRST if a Windows XP user is trying to print a document and is getting the error message Print sub-system not available?
Spooler service is running.
Run Autochk.exe from the Windows Installation Disk.
System Information
The memory is not installed correctly.

18. If a drives file system becomes corrupt - which of the following commands would the technician use to repair the file system?
Performance Monitor
chkdsk
The color depth is set too low. Open the Display Properties dialog box and set the Color Quality setting to Highest (64bit).
A thumb drive is connected to the PC.

19. On a Windows XP Professional computer - several service fails to start messages appear. Which of the following service property tabs would be viewed to verify service requirements?
Install a wireless range extender to boost the signal.
Dependencies
LCD backlight failure
The memory is failing.

20. Which of the following will occur if too much thermal paste is used on a processor?
Go to Control Panel (User Accounts and Family Safety) - User Accounts -Turn User Account Control on or off.
Task Scheduler
The print head needs to be adjusted.
The thermal paste will insulate heat around the processor.

21. A storm occurred overnight and a user is having a problem turning on a workstation. The technician has determined power to the monitor is good when plugged into the same power strip as the workstation. Which of the following is the BEST tool to use?
The CMOS battery needs to be replaced.
RAID 0
Power supply tester
The DHCP client is unable to obtain an IP address from the DHCP server.

22. Which of the following is the MOST important reason to select the proper wattage power supply for a computer?
Open the computers RAM compartment and inspect the labels.
Communicates with network devices
The power supply must have enough wattage to run all system hardware simultaneously.
Windows Firewall

23. A client has a problem with one of the workstations serial ports. Which of the following tools will diagnose the problem?
The device driver is not loaded.
192.168.1.1
Loop back plug
Use a mounted folder.

24. Two employees share a computer. The computer has a locally attached USB printer. Both users are local administrators of the computer. Both employees login under their own accounts. Employee A can print with no issue; however - employee B cannot. No e
Employee Bs profile is set to use a virtual printer as the default printer.
Copy the photos to a USB drive and copy to the new computer.
Execute a Windows repair from the Windows setup media.
DHCP

25. Most laptops have two PCMCIA slots that are stacked on top of each other with no separator in between. Which of the following does this accommodate?
Loop back plug
Two Type II cards - One Type III card
MSCONFIG
An issue that will not prevent the basic function of the computer.

26. A user is having printing issues and receives an error message that the print spooler is not running. Which of the following methods can be used to start the print spooler?
C:Documents and SettingsUser1
My Computer>Properties>Remote Tab>Allow Users to connect remotely to this computer>Select Remote Users.
Port forwarding rules
In the Control Panel - select Administrative Tools - select Services -click on the Print Spooler service and select start.

27. Users in an office are having problems connecting to certain resources outside of their network. The technician suspects that a router on the network has failed. Which of the following tools can be used to determine the point of failure on the networ
A
tracert
Boot order in the BIOS
The computer case was opened.

28. Which of the following wireless encryption standards would provide the HIGHEST level of security?
WPA-PSK
Add the new printer to user's computer.
802.11n
The paging file size settings need to be adjusted.

29. A technician has been tasked with setting up mirrored disk storage on a Windows XP computer. Which of the following should be installed FIRST?
Adware
RAID controller and two drives
The small space is causing overheating.
Computer Management - Services MMC Plug-in

30. After removing several obsolete programs from a PC - a user is experiencing slower than usuallyprocessing times. Which of the following would be the BEST way to speed up the processing?
Defrag the hard drive.
Toggle the NUM lock key.
format
Reseat and check all cables.

31. A laptop needs a wireless card upgrade. The technician attempts to install the new card with no success. The wireless card is a newer 802.11b/g/n card and the laptop itself was manufactured seven years ago. Which of the following is the MOST likely p
Cable modem> router> computer
Remove all memory modules - power on the PC - listen and watch for the POST.
The laptop has the older miniPCI expansion slot and the new card uses miniPCI express.
Device Manager

32. Which of the following GUI utilities would be used to determine the MAC address of a network card?
Device Manager
System Information
Default Gateway
ping -t PC1

33. A technician is troubleshooting a PC that lost connectivity to a network. Which of the following tools would the technician use to view the network card configuration?
Go to the BIOS and change the boot order to use the hard drive.
ipconfig /all
The administrative password needs to be changed.
run IPCONFIG /RENEW.

34. A technician has completed a computer repair by editing the registry. Which of the following should the technician do NEXT?
Ensure all features of the system are functioning.
Format the drive and reload the system.
net help
during a time of low activity

35. A desktop computer will POST and boot to the operating system. After a few minutes the system will suddenly turn itself off. It is unable to power on again for a few minutes. The problem repeats itself. Which of the following is MOST likely the cause
Run ipconfig /release then ipconfig /renew
CAT6
Determine the available wattage offered by the power supply andensure it meets the power needed for all of the system components.
The CPU is overheating.

36. A customer has asked a technician to configure a RAID array that will provide data protection using the fewest number of disks. The computer has room for two additional drives. Which of the following RAID levels should be configured?
The projector is not set to display the correct video source - The laptop is not set to display to the external video connector.
Administrators - Power Users - Users - Guests
Thermal compound is not on the processor
RAID Level 1

37. A user states that they have an invalid boot disk message on the computer after a reboot. Which of the following is the MOST likely reason?
The user has a USB drive in the system.
Using either FAT or NTFS - the limit is three - With extended partitions - there is no limit
A. Use the built-in Guest account and set personal files to private.
An external hard drive connected viaeSATA.

38. A customer requires the installation of a 10MB script on 2000 desktops in one building and it is to be completed by twenty technicians. The customer does not want the installation downloaded from their network. Which of the following methods will be
The use of a flash drive to copy the script into all the desktops.
Add more RAM.
Computer Management - Services MMC Plug-in
tracert

39. A user is reporting that after replacing the toner cartridge on the laser printer it has started to produce print jobs with dirty spots around the page. Which of the following is the MOST likely cause of the problem?
ipconfig /all
Regional and Language Options
Event Viewer Logs - Disk Management - Device Manager
The new toner cartridge is bad and should be replaced.

40. A virus has been detected on a workstation. When the technician tries to manually delete the virus it is reported as in use by another application. Which of the following should be done FIRST to be able to delete the virus?
Reset the page count.
Enable Public location
The chipset includes hyperthreading support.
Boot in Safe Mode to remove.

41. A technician is adding a secondary IDE hard drive to an older system. After installation and the first boot - the drive is not showing in Disk Management. Which of the following is the MOST likely cause of the issue?
fixmbr
The new drives jumper is set for master.
Install an updated firmware on the BIOS
Boots the OS with minimum drivers

42. A user notices that the workstation is performing slowly and is populating .eml files after connecting to the network. The user has been disconnected for over two months. Which of the following is the MOST likely cause of the issue?
SSID broadcast
Click on the printer icon and select cancel.
Outdated signature files allowed a virus attack
Induction toners

43. A technician needs to add a hard drive to a PC. The drive needs to support a transaction log requiring up to 3Gbps transfer speed. Which of the following storage types will meet this requirement?
Windows 2000
Pop-ups
SATA v2
Toggle the NUM lock key.

44. A customer requests that a technician setup a secure small office home office (SOHO) wirelessnetwork. Which of the following adds security to the network?
The chipset includes hyperthreading support.
Device Manager
dir
MAC filtering - Disable SSID broadcast

45. The technician backed-up users data for use on a new workstation. The user has reported that the workstation only allows a save as on this data. Which of the following is the MOST likely cause?
Windows Vista 32-bit can only address up to 3GB of memory.
Pressing F6 during the install to load third party drivers
An issue that will not prevent the basic function of the computer.
Read only permissions

46. After receiving a service has failed to start message - which of the following commands would be helpful in troubleshooting the issue?
Wireless Router
services.msc
Read the manufacturers instructions.
Four gigabytes

47. A technician has a work order to replace a failing hard drive on a PC. The PC is in an environment with constant vibration and dust. Which of the following hard drive types should the technician use as a replacement?
Solid state
Task Scheduler
127.0.0.1
Dependencies

48. A technician is troubleshooting a WLAN card in a laptop. The wireless infrastructure is 802.11g. The WLAN card is showing connected at 11Mbps. Which of the following would be the BEST reason why the WLAN card is performing at that speed?
MSCONFIG
Slow response - web page redirection or unable to display web pages
Upgrade the power supply to a higher wattage model.
The WLAN card is 802.11b.

49. Which of the following commands shows a graphical display of the drive or paths directory structure?
Install an updated firmware on the BIOS
DHCP
WindowsVista
tree

50. A notebook user states that lately the keyboard beeps when certain character keys are pressed.The user wants their input to be silent. Which of the following is the MOST likely cause of this situation?
Configure one of the HDD as master - and one as slave.
Security Center
File searching
The ToggleKeys option is enabled.