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Test your basic knowledge |
Comptia A + Computer Repair Practicals
Start Test
Study First
Subjects
:
certifications
,
comptia-a-+
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A user cannot access the Internet via a proxy server. Which of the following ports needs to be set on the web browser proxy to allow HTTP traffic?
C:Windows
Check the DNS server addresses and verify they are current.
80
The system is not providing enough power to the USB port.
2. A technician installed a faster CPU and now the system will not start after the install. The technician removed and reseated the CPU with no positive results. The technician then installed a known good CPU with the same negative results. Which of the
Go to Control Panel (User Accounts and Family Safety) - User Accounts -Turn User Account Control on or off.
From the command line - run chkdsk utilizing the /x switch.
msconfig
The BIOS needs to be updated.
3. A client is having problems with creating file shares on the network. Which of the following groups MUST the client be a member of to create shares?
The second USB connector increases the power and enables functionality of the device.
nslookup
Power Users
PATA
4. A hard drive set as a dynamic disk is moved from oneWindows computer to another. None of the disks are seen in My Computer. Which of the following tools would be BEST to start troubleshooting?
DNS - HOSTS file
The CMOS battery is failing.
Parental Controls
Disk Management MMC Plug-in
5. A client is reporting that their system is operating slowly. The client has a 2GHz processor - 256MB of RAM - and a motherboard designed for gaming. Which of the following components would MOST likely need to be upgraded to increase performance?
Three
DHCP
RAM
Faulty sensor - Worn paper feed roller
6. A laptop screen is extremely faint when booting. There is no backlight but the image appears to be on the screen. Which of the following is the BEST step to follow next?
The ToggleKeys option is enabled.
Check if the computer manufacturer uses a separate power inverter for the screen.
PCIe graphics card
The boot priority is set to CD-ROM in the BIOS.
7. On a Windows XP Professional computer - several service fails to start messages appear. Which of the following service property tabs would be viewed to verify service requirements?
Dependencies
The new toner cartridge is bad and should be replaced.
Windows Firewall
RJ-11
8. Which of the following ping switches would be used to ping continuously until manually stopped?
The pass phrase is not correct.
-t
ExpressCard
Thermal compound is not on the processor
9. Which of the following is the BEST utility to use when mounting a hard disk as a folder in a Windows XP Professional machine?
A. Use the built-in Guest account and set personal files to private.
Router
Disk Manager
The pass phrase is not correct.
10. A technician has recovered a system from a virus infection but some of the system files were compromised. Which of the following tools can be run from the run dialog box to replace or repair system files?
net view
sfc /scannow
A processor of equal speed to CPU 0
Pull the CMOS battery - Use the appropriate jumper on main board.
11. A client mentions the hard drive light is on continuously - and their computer is slow. Which of the following would the technician check to determine the MOST likely cause?
The amount of memory
Enable boot logging. In Safe Mode - read the ntbtlog.txt file.
The USB plug is not seated properly. - The BIOS is not configured for USB support.
Diskpart
12. A technician installs a SATA controller card and moves the hard drive cable from the system board o the SATA controller. The system POSTs and the controller BIOS recognizes the hard drive but oes not boot to the hard drive and start Windows. Which of
Performance Monitor
IDE but with an adapter
Cable tester
The SATA controller card was not set as a boot device in the computer BIOS.
13. Which of the following BEST describes why a technician should avoid touching the copper piping on heat sinks?
Oil from the skin can decrease coppers ability to conduct heat.
Solid state drive
netstat
C. Turn off SSID - enable WPA2 - implement MAC filtering and change key every 30 days
14. Members of which of the following groups are able to run legacy and certified applications - but do not have full system permissions in Windows XP?
BOOT.INI file is corrupt
Power Users
Set the jumpers on both hard drives to C/S.
Spooler service is running.
15. A technician wants to hide the wireless router's ID. Which of the following would accomplish this?
The laptop is configured to boot from the flash drive; the user should be instructed to remove the flash drive and reboot the laptop.
Disable SSID broadcast
Manufacturer's website
net help
16. A user is trying to boot a desktop PC from their A: drive. Which of the following devices is the user describing?
Default User - All Users
Quarantined
The floppy drive
Exclude the printers IP addresses from the DHCP scope.
17. Which of the following paths is used to view the size of the paging file in Windows XP?
The boot priority is set to CD-ROM in the BIOS.
System Properties>Advanced Tab>Performance Options>Advanced Tab
The thermal paste will insulate heat around the processor.
The customers DNS server is unavailable.
18. A technician installs 8GB of RAM into a computer. The memory is properly detected by the system BIOS; however - the System Properties applet is reporting less than 4GB. Which of the following BEST describes the cause of this discrepancy?
get
Disable System Restore -update virus definitions - restart in Safe Mode - run full scan.
Satellite
The computer has a 32-bit version of Windows XP installed.
19. A customer states that their laptop battery is not charging and it will not power on with the AC adapter. Which of the following would the technician use to check the AC adapter?
Multimeter
The power supply must have enough wattage to run all system hardware simultaneously.
Power supply
Check the functionality of the LCD cutoff switch
20. A user is running defrag on a computer and the power goes out. When power is restored - which of the following is the BEST action to perform?
Turn the computer on and run chkdsk /r
It is there to protect against any changes being made to the OS that may be harmful and could make the OS unstable.
Loopback test
msconfig
21. Which of the following is the minimum number of drive partitions required to run the BitLocker Drive Preparation tool?
Voltage setting
Two
The power supply does not provide enough wattage to power the new graphics card.
The memory is not properly seated.
22. Which of the following is the default location for user account files in Windows Vista?
C:users
Service Manager
Loopback plug
Go to Control Panel> open User Accounts> Click Turn User Account Control On or Off> Click Continue>Clear the check box and click OK.
23. Which of the following adapter cards is MOST likely to require an additional power connector to operate properly?
The memory is not properly seated.
Default User - All Users
PCIe graphics card
Inverter board
24. A technician is installing a wireless access point for a customer that wants to ensure only certain laptops are able to connect to the access point. Which of the following would BEST meet the customers needs?
Configure a MAC filter for the permitted laptops.
Communicates with network devices
After working hours
127.0.0.1
25. Which of the following commands will make a new directory?
25
Update the virus signatures.
md
Disable System Restore.
26. A user reports they keep getting the error message missing or corrupt dll when logging into Windows. Which of the following can the technician do to resolve this issue?
Remove the floppy disk.
Task Manager
Start>Run>typesfc /scannow>ok
net view
27. Which of the following is the number of SCSI devices that can be added to a single narrow SCSI bus?
7
A multimeter
ipconfig /release then ipconfig /renew
NIC will simultaneously transmit data in both directions at a time.
28. A workgroup user reports not being able to print to the new printer. Everyone else in the workgroup can print to the new printer and the user can still automatically send print jobs to the old printer. Which of the following will solve the issue?
Set the new printer as the default printer. - Add the new printer to users computer.
The proxy server has been configured to block the site.
The CMOS battery needs to be replaced.
System Information
29. A customer requires the installation of a 10MB script on 2000 desktops in one building and it is to be completed by twenty technicians. The customer does not want the installation downloaded from their network. Which of the following methods will be
Three
The use of a flash drive to copy the script into all the desktops.
ping
Modify
30. Which of the following is true when setting default security permissions on a folder?
Microsoft WindowsVista Enterprise
SATA v2
The permissions are inherited by all files and folders within that folder.
Heatsink / cooling fan - Motherboard
31. A technician wants to avoid the possibility of mixing and losing screws when working on a laptop. Which of the following is the BEST solution for the technician?
LCD power inverter.
Find the proper manufacturer documentation.
File searching
Service Manager
32. 1/2 Which of the following actions should a technician take when the Service Control Manager reports - one or more services failed to start?
Check Event Viewer to determine which service did not start - Run services.msc to see the state of each service listed.
The user is connected to an 802.11b wireless access point.
Enable boot logging. In Safe Mode - read the ntbtlog.txt file.
LCD backlight failure
33. Which of the following should be the FINAL step a technician should take once they have cleaned a system of a malware infection?
format d: /q
Convert the partition to NTFS.
Educate the user.
copied to a safe location and can be recovered using the antivirus program.
34. Which of the following computer management tools would be used to analyze an application error in Windows XP?
Socket 754
No device driver found
DHCP
Event Viewer
35. Which of the following tools can a technician use to determine whether changes should be made to increase security?
RAM
MBSA
The first three octets of the MAC address.
My Computer>Properties>Remote Tab>Allow Users to connect remotely to this computer>Select Remote Users.
36. Which of the following will occur if too much thermal paste is used on a processor?
the customer purchase anti-virus software - update the anti-virus software frequently - and not to open any emails unless familiar with the sender.
The thermal paste will insulate heat around the processor.
Install a wireless range extender to boost the signal.
Examine the print queue - stop and then restart the spooler service.
37. Which of the following is the MOST secure wireless encryption?
WPA2
Application
Create a striped set.
System Properties>Advanced Tab>Performance Options>Advanced Tab
38. Which of the following is the name of the Windows Vista application that will display items such as a clock - weather and thumbnails on the desktop at startup?
IEEE 1394 card
The BIOS detected the PCIe video card and disabled the onboard video.
Sidebar
Blu-Ray
39. Which of the following steps will allow a technician to disable the prompting of the requirement for digital signatures of newly installed device drivers?
The DHCP client is unable to obtain an IP address from the DHCP server.
Start the PC in Enable VGA Mode; reboot after login in normal mode.
System properties>Hardware>Driver Signing>Select ignore
Set the correct permissions for the user
40. A technician needs to edit the default path in Windows XP. In which of the following can they accomplish this task?
Use a mounted folder.
A multimeter
The location type is currently PUBLIC.
System Properties>Advanced>Environment variables>System variables
41. Which of the following is the FIRST step a technician should take when installing a wireless network card?
Port 21 is open - The proxy setting in the antivirus application
Disable System Restore.
Read the manufacturers instructions.
Format from the command line - Disk Management MMC Snap-In
42. A client is having problems retrieving their email. If their company uses IMAP - which of the following ports should be open by default on their email client?
Enable boot logging. In Safe Mode - read the ntbtlog.txt file.
Faulty sensor - Worn paper feed roller
143
64-bit WEP
43. A technician is tracing a cable from a desk back to a patch panel in the wiring closet. The cables are not labeled. Which of the following tools would BEST trace the cable?
Induction toners
Four gigabytes
The user is connected to an 802.11b wireless access point.
sfc
44. Which of the following is the BEST way to deny unauthorized computers access to a network?
Use a network firewall.
The laptop is configured to boot from the flash drive; the user should be instructed to remove the flash drive and reboot the laptop.
netstat -nr
The fuser unit for damage
45. Which of the following is the purpose of RAID 0?
The computer case was opened.
SATA
CMOS battery
Increases read/write speed
46. A system has been infected with a virus. The customer does not have a system backup. Which of the following is an effective method to remove the virus and preserve the customers data?
Cable tester
Boot into Safe Mode and remove browser helper objects.
Run a scan in Safe Mode.
The second USB connector increases the power and enables functionality of the device.
47. A virus has been detected on a workstation. When the technician tries to manually delete the virus it is reported as in use by another application. Which of the following should be done FIRST to be able to delete the virus?
Parental Controls
PATA
802.11n
Boot in Safe Mode to remove.
48. A technician is replacing a heatsink. Which of the following will the technician MOST likely use to complete this job?
Communicates with network devices
Update the video card drivers to the latest version.
Performance Monitor
Thermal compound
49. A technician notices that after Windows Vista loads - the antivirus software does not start properly. Which of the following is the problem?
rdisk.exe
Install more RAM.
The antivirus service is disabled.
The data cable is not seated properly.
50. A department of users is reporting there are lines across their printouts. They have already changed the toner cartridge but the issue remains. Which of the following is the BEST item to inspect?
defrag
Listen for beep codes to determine if the video card needs reseated.
The fuser unit for damage
IEEE 1394