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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A user reports that a computer reboots several times a day unexpectedly. Configuration management shows that the machine recently had a second hard drive and a DVDROM burner installed. Which of the following BEST describes the troubleshooting steps?
The system partition is corrupt - The boot.ini file has been deleted.
Determine the available wattage offered by the power supply andensure it meets the power needed for all of the system components.
Windows Defender
RAID controller and two drives

2. A customer reports that all print outs from their laser printer are smeared. Which of the following is the MOST likely cause?
Update the video card drivers to the latest version.
System Properties - Advanced - Performance
SSH
The fuser is not working properly.

3. A technician is asked to build a system that will resist hard drive failure due to being dropped or excessive vibration. Which of the following hard drive types would be the BEST choice?
Enable Public location
Solid state drive
The small space is causing overheating.
Thermal compound

4. A customer reports their system will not boot up. A technician determines the problem is a corrupt master boot record. Which of the following must be done to run the repair?
Use the recovery console to run thefixmbr utility.
Microsoft WindowsVista Enterprise
Security Center
SMTP

5. When turning on a PC a series of beeps is heard but no display is seen.Which of the following could be the issue?
Copy the photos to a USB drive and copy to the new computer.
Enable Public location
80
The memory is not installed correctly.

6. Which of the following are methods to automatically update the antivirus application?
Use the Automatic Update feature built into the application - Use scripts.
C:Windows
The power supply does not provide enough wattage to power the new graphics card.
Faulty charging circuit

7. Users are reporting their machines are losing connection to a central server during off hours - causing some processes that run after hours to stop. Which of the following commands would BEST confirm the problem?
Performance Monitor
Multimeter
the chip has to be seated properly and locked down to be detected.
ping -t

8. A user has a wireless network with four PCs and wants to add three more wireless PCs to a location that has poor signal strength. Which of the following devices would the technician add to the network?
Windows Firewall is blocking the port.
-t
the customer purchase anti-virus software - update the anti-virus software frequently - and not to open any emails unless familiar with the sender.
Access Point

9. Which of the following is true for a 10/100 NIC running at half-duplex?
Wireless Router
md
NIC will transmit data in only one direction at a time.
Configure one of the HDD as master - and one as slave.

10. A user states that their Windows XP computer is running extremely slowly. It has a P4 3.2GHz processor and 256MB of RAM. A technician opens Task Manager and sees that CPU usage is at 25% and PF Usage is at 314MB. Which of the following is MOST likely
Not enough physical RAM installed.
Run Autochk.exe from the Windows Installation Disk.
The thermal paste will insulate heat around the processor.
Copy the photos to a USB drive and copy to the new computer.

11. When using Device Manager - a red X indicates which of the following?
The projector is not set to display the correct video source - The laptop is not set to display to the external video connector.
The power supply must have enough wattage to run all system hardware simultaneously.
Device is disabled
MAC filtering - Disable SSID broadcast

12. A laptop needs a wireless card upgrade. The technician attempts to install the new card with no success. The wireless card is a newer 802.11b/g/n card and the laptop itself was manufactured seven years ago. Which of the following is the MOST likely p
Incorrect or corrupt driver
Driver Verifier Manager
The laptop has the older miniPCI expansion slot and the new card uses miniPCI express.
ping -t

13. A customer brings in their computer the day after a storm stating they are unable to dial into their ISP and a strange smell is coming from the computer; everything else works normally. Which of the following should be the NEXT step to resolve the is
Replace the modem.
The network uses MAC filtering.
Public Switched Telephone Network (PSTN)
The thermal paste will insulate heat around the processor.

14. Which of the following would MOST likely indicate the presence of malware on a PC?
Disable System Restore -update virus definitions - restart in Safe Mode - run full scan.
The laptop is configured to boot from the flash drive; the user should be instructed to remove the flash drive and reboot the laptop.
copied to a safe location and can be recovered using the antivirus program.
Slow response - web page redirection or unable to display web pages

15. Which of the following is the only guaranteed way to get rid of a virus or malware?
The front side bus speed or clock multiplier is wrong.
Format the drive and reload the system.
Use System Restore to restore the system to the point before the software was initially installed.
In the BIOS - enable WOL

16. Which of the following BEST describes a front side bus (FSB)?
The computer has a 32-bit version of Windows XP installed.
Power supply
Go to Control Panel> open User Accounts> Click Turn User Account Control On or Off> Click Continue>Clear the check box and click OK.
Connects the processor to the main memory - measured in MHz

17. When receiving a Missing NTLDR error - which of the following is the FIRST action that should be taken?
Check for a floppy disk in the FDD.
DHCP
Clock multiplier
sfc

18. A customer cannot print certain PDF documents on their laser printer. The print job is a multi- page large PDF with multiple colors. Which of the following is the MOST likely solution?
All sub-folders inherit the most restrictive permissions within the folder.
A virus has infected the system.
tracert
Add additional memory to the laser printer.

19. Which of the following are possible solutions to the error message 'NTLDR not found'?
Port 21 is open - The proxy setting in the antivirus application
System Properties - Advanced - Performance
The SATA controller card was not set as a boot device in the computer BIOS.
Use the Recovery Console and command fixboot.

20. A customer reports they are unable to connect to any computers outside of the office and they are unable to connect to the Internet. When the technician runs ipconfig - the customer gets the following output: IP address169.254.2.4 Subnet Mask.255.255
The DHCP client is unable to obtain an IP address from the DHCP server.
sfc
DHCP
The drive is a dynamic disk moved from another system.

21. A user is unable to receive FTP antivirus updates from the vendor but has network connectivity. Which of the following settings should be checked?
The power supply does not provide enough wattage to power the new graphics card.
cacls
Port 21 is open - The proxy setting in the antivirus application
Install more RAM.

22. A Windows XP system locks up after the GUI starts to load. The system will start in Safe Mode. The Event Viewer reports that a driver failed to load. Which of the following methods would help diagnose the problem?
Enable boot logging. In Safe Mode - read the ntbtlog.txt file.
Administrators - Power Users - Users - Guests
Induction toners
In Disk Management create a volume on two or more dynamic disks.

23. Which of the following utilities would the technician use to disable a service?
Service Manager
NTBACKUP.EXE
Disable services at startup - Disable start up programs.
convert

24. When replacing a laptops hard drive - which of the following may need to be updated?
System date/time
Have the user boot into Safe Mode by tapping F8 before Windows loads - and run the anti-virus scan once again.
MAC filtering - Disable SSID broadcast
The system BIOS

25. Good examples of malware prevention in Windows XP?
The device is disabled.
Use a trusted aggressive pop-up blocker. - Avoid notorious websites and hyperlinks.
The ToggleKeys option is enabled.
Use recovery console and the bootcfg /rebuild command.

26. A printer is leaving a ghost image on the printed pages. Which of the following would MOST likely be causing the issue?
Toner cartridge
Disable services at startup - Disable start up programs.
Outdated signature files allowed a virus attack
Cable modem> router> computer

27. Which of the following can be accomplished from the System Configuration utility?
Disable services at startup - Disable start up programs.
Three
Use the recovery console to run thefixmbr utility.
SMTP

28. Which of the following could cause an Inaccessible boot drive error during the boot process?
Change the Boot order in the BIOS.
HDD failure
The administrative password needs to be changed.
Multimeter

29. Which of the following 802.11 standards by default uses the 5GHz frequency range and supports speeds up to 54Mbps?
The device driver for the LCD is corrupt.
Control Panel>Tools>Folder Options>File Types
A
The CMOS battery is failing.

30. A client is having trouble connecting to their SOHO network. They use dynamic addresses through their home router. A technician performs an ipconfig /all from the command line and receives this output: Ethernet Adapter Local Area Connection Connectio
msconfig (choose startup from options)
Disable SSID broadcast
DHCP is disabled.
The LCD cable is pinched

31. A technician is replacing a hard drive with a new 30GB drive formatted with FAT32. While transferring a 5GB file an error appears indicating that the new drive has insufficient space for the transfer. Which of the following is the cause of the proble
Update the BIOS.
The SATA controller card was not set as a boot device in the computer BIOS.
FAT32 cannot handle single files larger than 4GB.
Educate the user.

32. Which of the following directory paths is the default profile folder for User1 in Windows 2000?
Check themanufacturers website.
7
C:Documents and SettingsUser1
IEEE 1394 card

33. The technician is working on a computer and the air is dry. Which of the following choices is the BEST option?
Run a scan in Safe Mode.
Use a portable anti-static pad and wrist strap - ensuring all components remain on the mat - and the wrist strap is connected to the mat.
MSCONFIG
Thermal compound

34. After a computer has been returned from having the system board replaced - the end user reports that they can no longer access their flash drive when it is plugged into the front USB ports. The keyboard and mouse are plugged into the rear USB ports a
D. IP address - Subnet mask - Gateway - MAC address - DNS - Lease obtained/expiration.
Look around the monitor for items that maybe interfering with the display.
Event Viewer Logs - Disk Management - Device Manager
The front USB ports were not connected to the system board header.

35. In a defaultWindows Vista installation - which of the following directory paths would a file on the desktop of user1 be placed?
A deny permission overrides an allow permission.
C:Usersuser1Desktop
Boot into the recovery console and runchkdsk /r
Upgrade the power supply to a higher wattage model.

36. Which of the following is true when setting default security permissions on a folder?
Read the manufacturers instructions.
The permissions are inherited by all files and folders within that folder.
Induction toners
The memory is not properly seated.

37. A client would like to utilize NTFS permissions to restrict access to the payroll folder. The clients rights are assigned as follows: AccountantsFull control - AdministrativeAssistants Read ManagersRead & execute - The client selects deny on all shar
Connects the processor to the main memory - measured in MHz
The deny was selected on all share permissions
Toner probe
After working hours

38. Which of the following tools should a technician use when replacing a motherboard in a PC?
The CMOS battery needs to be replaced.
Using Disk Manager - the new drive must be partitioned - Using Disk Manager - the new drive must be formatted.
Backup theclients data onto removable media.
Anti-static wrist strap

39. A technician is sent out to troubleshoot a Windows XP Media Center PC being used in acustomers enclosed home theatre. The customer describes symptoms of random system shutdowns - especially when the PC is being used to record media or watch lengthy h
The new movie is a Blu-ray disc and not compatible with the PC.
The device driver for the LCD is corrupt.
check the hard drive to ensure it is working.
The small space is causing overheating.

40. Which of the following computer management tools would be used to analyze an application error in Windows XP?
The permissions are inherited by all files and folders within that folder.
Event Viewer
SMTP
Instruct the user to decrease the graphics resolution of the image.

41. Which of the following is the number of SCSI devices that can be added to a single narrow SCSI bus?
Ensure the keyboard ribbon is firmly plugged into the motherboard.
System Properties>Advanced Tab>Performance Options>Advanced Tab
Install the correct drivers.
7

42. Which of the following is true for a 10/100 NIC running at full-duplex?
Parental Controls
msconfig
IEEE 1394 card
NIC will simultaneously transmit data in both directions at a time.

43. A technician is updating a computer for a customer by removing their IDE drives and replacing them with SATA drives. The technician notes that these drives have a SATA power connection and a Molex connection. Which of the following is the BEST way to
Call a security technician to report.
The CPU is overheating.
The front side bus speed or clock multiplier is wrong.
Connect only one of the power connections on the drive.

44. When replacing a laptop keyboard - the FIRST thing to do is:
remove the AC power.
SATA
Multimeter
Disable System Restore.

45. A user needs to use the IP address to connect to a remote device. Which of the following command line tools will determine the IP address using the hostname of a remote device?
tracert
Port forwarding rules
nslookup
RAID 0

46. Which of the following tools could be used to test the voltage coming from a laptops AC adapter?
Update the BIOS.
Run a scan in Safe Mode.
Multimeter
Clock multiplier

47. Which of the following will reset the BIOS settings?
7
Microsoft WindowsVista Enterprise
The device is disabled.
Unplug the CMOS battery - Switch on the reset jumper.

48. A technician is tracing a cable from a desk back to a patch panel in the wiring closet. The cables are not labeled. Which of the following tools would BEST trace the cable?
Induction toners
wf.msc
192.168.1.1
RJ-11

49. Which of the following does the ping command do?
Defrag the hard drive.
Loopback test
Disk Management MMC Plug-in
Communicates with network devices

50. When using Device Manager - a yellow QUESTION NO: mark indicates which of the following?
ExpressCard
only obtain software from known and reputable sources.
No device driver found
TRACERT