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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A user reports that after configuring the BIOS to boot to the hard drive first - the system still tries to boot from the optical drive. Which of the following is the MOST likely cause?
CMOS battery
Educate the user.
Power supply
Check Event Viewer to determine which service did not start - Run services.msc to see the state of each service listed.

2. A user reports a problem when trying to access any network resource. The ipconfig utility reports an address of 169.254.0.10 - and there is no default gateway. Which of the following is the MOST likely problem?
The DHCP server is unavailable.
services.msc
127.0.0.1
The color depth is set too low. Open the Display Properties dialog box and set the Color Quality setting to Highest (64bit).

3. A technician is configuring a small office home office (SOHO) router to allow FTP access. Which of the following ports will the technician open?
Disable System Restore.
Event Viewer
Remote Desktop
20

4. A customer reports that after upgrading their CPU - the system overheats and shuts itself down. Which of the following is MOST likely the cause?
An external hard drive connected viaeSATA.
Driver Verifier Manager
Thermal compound is not on the processor
convert

5. Which of the following commands would be used to fix errors on the system disk?
The projector is not set to display the correct video source - The laptop is not set to display to the external video connector.
One hard drive must be configured as master - and one as slave.
LCD power inverter.
chkdsk /f

6. A technician is performing a DSL and telephone installation at the same time. In order to use the DSL connection and the phones at the same time - without interference - which of the following does the technician need to install?
The OS firewall is blocking the application.
Filters
Four gigabytes
The print head needs to be adjusted.

7. Which of the following BEST explains the error message Check boot path and disk hardware?
Replace the BIOS chip - Restore from backup
Turn off SSID broadcast.
Hard drive
BOOT.INI file is corrupt

8. A technician is attempting to get into the BIOS and they are being prompted for a password. Which of the following can clear the BIOS password?
netsh firewall show state
Pull the CMOS battery - Use the appropriate jumper on main board.
A processor of equal speed to CPU 0
The front USB ports were not connected to the system board header.

9. Which of the following can be used to have applications and scripts run at regular intervals?
C:Program Files
Task Scheduler
SSH
64-bit WEP

10. A workgroup user reports not being able to print to the new printer. Everyone else in the workgroup can print to the new printer and the user can still automatically send print jobs to the old printer. Which of the following will solve the issue?
Prevents unauthorized programs from being installed
Device Manager
Set the new printer as the default printer. - Add the new printer to users computer.
Mini PCI

11. A technician installs a SATA controller card and moves the hard drive cable from the system board o the SATA controller. The system POSTs and the controller BIOS recognizes the hard drive but oes not boot to the hard drive and start Windows. Which of
Set the CMOS jumper on the motherboard to clear
Call a security technician to report.
The location type is currently PUBLIC.
The SATA controller card was not set as a boot device in the computer BIOS.

12. A technician has recovered a system from a virus infection but some of the system files were compromised. Which of the following tools can be run from the run dialog box to replace or repair system files?
The fuser unit for damage
sfc /scannow
The paging file size settings need to be adjusted.
Four gigabytes

13. A user notices that the workstation is performing slowly and is populating .eml files after connecting to the network. The user has been disconnected for over two months. Which of the following is the MOST likely cause of the issue?
Run a scan in Safe Mode.
Power supply tester
Outdated signature files allowed a virus attack
Go to the BIOS and change the boot order to use the hard drive.

14. Which of the following wireless standards uses the 5GHz frequency?
The fuser is not working properly.
802.11a
Problem with the developing drum
The BIOS detected the PCIe video card and disabled the onboard video.

15. A technician would like to install a new primary SATA drive into a computer. Which of the following scenarios BEST describes the physical setup required for this task?
Mount the SATA drive into an available 3.5 drive bay. Connect one end of a data cable to the drives signal connector - and the other to the SATA 0 connector on the motherboard. Connect an available 15-pin power connector to the drive.
Run a scan in Safe Mode.
Enable port forwarding on the router for port 3389 to the IP address.
Unplug the CMOS battery - Switch on the reset jumper.

16. A user wants to ensure that when they connect to a public Wi-Fi network that they are protected against attackers. Which of the following settings will help in preventing intrusion in Windows Vista?
BitLocker drive encryption
edit boot.ini
Enable Public location
msconfig

17. A client has a program that they want to run everyday at a certain time. Which of the following can a technician use to accomplish this?
Disk Management MMC Plug-in
Router
sfc
Task Scheduler

18. Which of the following utilities can be used to determine the current partition information on an attached storage device?
Disk Management
Communicates with network devices
Disable System Restore -update virus definitions - restart in Safe Mode - run full scan.
Disk Management

19. Two employees share a computer. The computer has a locally attached USB printer. Both users are local administrators of the computer. Both employees login under their own accounts. Employee A can print with no issue; however - employee B cannot. No e
Employee Bs profile is set to use a virtual printer as the default printer.
Firewall
Blu-Ray
SATA

20. A client reports that the cursor on their laptop moves to one corner of the screen and stays there when they try to use the keyboard joystick. Which of the following components will MOST likely need to be replaced to resolve the issue?
Keyboard
In Disk Management create a volume on two or more dynamic disks.
Use a network firewall.
The second USB connector increases the power and enables functionality of the device.

21. A Windows XP system stops booting with the error message NTLDR is missing.Which of the following is the BEST resolution for this problem?
fixboot
chkdsk
Disable the integrated video card.
SNMP

22. To enhance security on a Windows workstation - the default Guest group should be:
Manufacturers guidelines for the beep codes
An external hard drive connected viaeSATA.
C:Program Files
disabled.

23. A user wants to prevent certain individuals from using the Internet throughout the day in Windows Vista. Which of the following tools can be used to perform this action?
NIC will transmit data in only one direction at a time.
D. IP address - Subnet mask - Gateway - MAC address - DNS - Lease obtained/expiration.
Parental Controls
Prevents unauthorized programs from being installed

24. A customer using Windows Vista wants to disable User Account Control (UAC). Which of the following responses should the technician give to explain the UAC?
Incorrect proxy settings
Copy the photos to a USB drive and copy to the new computer.
Upgrade the power supply to a higher wattage model.
It is there to protect against any changes being made to the OS that may be harmful and could make the OS unstable.

25. A user reports that the video on their computer has gone out. After determining that the onboard video is bad - a technician needs to install a new video card. Which of the following would support a new video card installation?
chkdsk /f
The CMOS battery is failing.
An AGP slot - A PCIe slot
User Account Control; it can be turned off under User Accounts in the Control Panel.

26. After installing a new processor - the system reports the CPU is not running at the correct speed. Which of the following is the MOST likely cause?
IEEE 1394 card
The front side bus speed or clock multiplier is wrong.
Wireless access point
Defrag the hard drive.

27. A technician is configuring a second router on a small office home office (SOHO) network. The first router is already assigning IP addresses. Which of the following should the technician perform on the second router to avoid possible IP address confl
Disable DHCP
The power supply is not supplying enough power.
format
C:Program Files

28. A technician is determining the baseline system requirements for new computers that their company is going to purchase. Which of the following system utilities should the technician run on the users existing PCs to help anticipate future system resou
ping windows.com
Performance Monitor
Go to Control Panel (User Accounts and Family Safety) - User Accounts -Turn User Account Control on or off.
Disk Defragmentation

29. A technician is told to configure all new PCs to support Wake on LAN (WOL). After upgrading the NIC to support WOL - the system still does not respond to a WOL call. Which of the following steps needs to be taken to support WOL?
BOOT.INI
Manufacturers guidelines for the beep codes
In the BIOS - enable WOL
Satellite

30. Which of the following is the BEST solution for repairing a hard drive that results in the NTLDR is missing display upon booting?
A faulty HDD connection
check the hard drive to ensure it is working.
%userprofile%AppDataLocal
Use recovery console and the fixboot command.

31. In Windows Vista - where would a technician find User1 desktop files?
Incorrect proxy settings
C:UsersUser1Desktop
Four gigabytes
Faulty charging circuit

32. Which of the following utilities would the technician use to disable a service?
Enable boot logging. In Safe Mode - read the ntbtlog.txt file.
Service Manager
Dependencies
cacls

33. A user is trying to watch a high definition movie on a computer with a built-in DVD drive. Which of the following is the MOST likely reason that the user cannot watch the movie?
Execute a Windows repair from the Windows setup media.
Blu-Ray discs are not compatible with DVD drives
An issue that will not prevent the basic function of the computer.
The user plugged the headphones into the microphone jack.

34. A customer cannot print certain PDF documents on their laser printer. The print job is a multi- page large PDF with multiple colors. Which of the following is the MOST likely solution?
Add additional memory to the laser printer.
tracert
Make sure the PS/2 plugs and ports are color matched.
Spyware

35. A power outage caused a computer to shut off while the operating system was running. Which of the following would a technician run to make sure the operating system was not damaged?
chkdsk
Disable services at startup - Disable start up programs.
Multimeter
nslookup

36. Which of the following tools can a technician use to determine whether changes should be made to increase security?
ping localhost
MBSA
Update the virus signatures.
C. Turn off SSID - enable WPA2 - implement MAC filtering and change key every 30 days

37. A technician is installing a video card on a PC that currently has an onboard video card. The new video card is installed but will not display an image. Which of the following actions is required?
Service Manager
Quarantined
Clock multiplier
Disable the integrated video card.

38. A technician has received a Windows XP PC for repair with the following boot error Unmountable boot volume. Which of the following is the FIRST procedure that should be tried to correct the problem?
Boot into the recovery console and runchkdsk /r
Parental Controls
The computers CMOS battery has lost its charge.
3

39. Which of the following is the BEST way to deny unauthorized computers access to a network?
Mount the SATA drive into an available 3.5 drive bay. Connect one end of a data cable to the drives signal connector - and the other to the SATA 0 connector on the motherboard. Connect an available 15-pin power connector to the drive.
C:UsersUser1
Use a network firewall.
IEEE 1394

40. A user reports that they tried to plug in a USB device plug upside down and damaged one of the ports. Since this event - the user has not been able to get the computer to power on consistently. Which of the following is the MOST likely reason?
The damaged ports contacts are shorting against the casing.
MBSA
chkdsk /f
Label every screws location and cable path - Ensure the technician wears an ESD strap.

41. Which of the following is the purpose of RAID 0?
The system is not providing enough power to the USB port.
Thermal compound
Increases read/write speed
Update firmware.

42. A user states that they could connect to their home wireless network with their laptop and now they cannot. Which of the following is the MOST likely issue?
chkdsk
Add the new printer to user's computer.
The user disabled theWiFi adapter with the hardware or software switch.
5 volts

43. A user gets an error that the SQL service is not started.Which of the following can the technician do to start the service?
Control Panel>Administrative Tools>Services>SQL service>start - My Computer>Manage>Services and Applications>Services>SQL service>start
bootcfg /rebuild
UAC
SNMP

44. A customer reports that their desktop PC will not maintain the correct time and date. The date and time must be set after a restart. Which of the following could be the cause of the problem?
The CMOS battery is defective.
The administrative password needs to be changed.
Two
tracert

45. If a technician is traveling outside of the US - which of the following should be checked before setting up a workstation?
QoS
Voltage setting
Start>Run>mstsc - Start>AllPrograms>Accessories>Communications>Remote Desktop
ExpressCard

46. A technician has installed a new WAP into a SOHO environment - which of the following will provide the HIGHEST level of security?
sfc
Three
C. Turn off SSID - enable WPA2 - implement MAC filtering and change key every 30 days
From the command line - run chkdsk utilizing the /x switch.

47. When using Device Manager - a yellow QUESTION NO: mark indicates which of the following?
Defrag the hard drive.
No device driver found
Using either FAT or NTFS - the limit is three - With extended partitions - there is no limit
Task Manager

48. A technician notices that the computer locks up at times and maintains a high commit charge. Which of the following is the BEST solution to resolve this problem?
Format the drive and reload the system.
From the command line - run chkdsk utilizing the /x switch.
Install more RAM.
802.11a

49. On laptops - the internal wireless adapter is known by which of the following form factors?
System Properties - Advanced - Performance
Update anti-virus and malware software and scan.
The LCD cable is pinched
Mini PCI

50. When using FTP to transfer files which of the following is used to retrieve a file from a remote server?
get
5 volts
Use the Recovery Console and command fixboot.
Security Center