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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A user reports that their computer is unexpectedly shutting down. After several minutes - the computer can be powered on as normal. Which of the following is the MOST likely cause?
The fans are not cooling properly.
Keyboard
Upgrade the power supply to a higher wattage model.
In the BIOS - enable WOL

2. A user reports they would like to install a larger HDD but is not sure what type to buy. The user wants the technician to check and verify the type of HDD needed. The technician opens the case and looks at the HDD connectors they see a single thin ca
tracert
System Information
md
SATA

3. An end user reports that they are unable to access any websites or network resources by the fully qualified domain name (FQDN); however - the technician is able to access these resources by IP address. Which of the following is the MOST likely cause
The CMOS battery is defective.
The incorrect WEP is being used.
In Disk Management create a volume on two or more dynamic disks.
The customers DNS server is unavailable.

4. Which of the following utilities is used to perform a selective startup procedure?
chkdsk
MSCONFIG
ping localhost
Enable MAC address filtering

5. A customer has a wireless router with WEP enabled. The customer states it was working before but that they can no longer access the network or the Internet with their wireless PCs. After arriving onsite - the technician can see the SSID. The technici
The SATA controller card was not set as a boot device in the computer BIOS.
Multimeter
Thermal compound
The incorrect WEP is being used.

6. Which of the following steps will allow a technician to disable the prompting of the requirement for digital signatures of newly installed device drivers?
System properties>Hardware>Driver Signing>Select ignore
The new drives jumper is set for master.
fixboot
Performance Monitor

7. A user asked to have a second IDE hard drive installed on their computer. Which of the following should be done FIRST?
Configure one of the HDD as master - and one as slave.
Go to Control Panel> open User Accounts> Click Turn User Account Control On or Off> Click Continue>Clear the check box and click OK.
The rollers on the printer need to be replaced.
Tuner card

8. A user reports that when powering on their computer all they see is a black screen with a cursor. Which of the following is the FIRST step to determine the problem?
The USB hub was not externally powered.
Listen for beep codes to determine if the video card needs reseated.
Netstat
Educate the user.

9. A user reports that a newly installed external CD-RW is not working. A technician is called and he notes the user has the CD-RW drive - a flash disk - a rarely used external hard drive and a wireless network adapter plugged into an external USB hub.
The USB hub was not externally powered.
The driver CD is for Windows XP only.
netstat
SMTP

10. A user has a wireless network with four PCs and wants to add three more wireless PCs to a location that has poor signal strength. Which of the following devices would the technician add to the network?
LCD power inverter.
Access Point
NIC will transmit data in only one direction at a time.
Pressing Ctrl-Alt-Del and selecting Task Manager - Right clicking on the task bar and selecting Task Manager.

11. When combining NTFS and Share permissions - which of the following is true?
Any data on existing volumes will be permanently lost.
The BIOS needs to be updated.
The most restrictive permission overrides
ping /?

12. A user reports that browser windows keep opening on their own after the user has closed their browser. Which of the following is occurring?
802.11n
The thermal paste will insulate heat around the processor.
Pop-ups
Install an updated firmware on the BIOS

13. How many hard drives are necessary to create a RAID 5 array?
Make sure the PS/2 plugs and ports are color matched.
Enable MAC filtering.
3
tracert

14. A user states their laptop will not stay on unless they hold the AC adapter plug in a certain position. Which of the following is the MOST likely cause?
The file is too large for the printer.
Disk Management
Internal antennas not connected.
Loose DC jack

15. Which of the following paths is used to view the size of the paging file in Windows XP?
Task Scheduler
A processor of equal speed to CPU 0
Default User - All Users
System Properties>Advanced Tab>Performance Options>Advanced Tab

16. A user notices that when installing a program - the OS displays a dialog box stating that Windows needs your permission to continue. Which of the following options is turned on?
fixmbr
802.11n
UAC
Wireless Router

17. A user reports that a PC boots to the error message Missing NTLDR. Which of the following problems could cause this error?
Install the Chipset Drivers
Incorrect proxy settings
The system partition is corrupt - The boot.ini file has been deleted.
Power supply voltages

18. A user has downloaded a game from the Internet. Afterwards they notice that links from search sites get redirected to unusual pages. After the problem is corrected - the user asks how the problem can be prevented in the future. The technician should
Quarantined
chkdsk /f
only obtain software from known and reputable sources.
SMTP

19. Which of the following BEST explains the purpose of safe mode?
Boots the OS with minimum drivers
Power supply tester
PATA
Turn on and configure BitLocker.

20. Which of the following is the BEST solution for repairing a hard drive that results in could not read from selected boot disk display upon booting?
Use recovery console and the bootcfg /rebuild command.
Turn off SSID broadcast.
System date/time
sfc

21. On laptops - the internal wireless adapter is known by which of the following form factors?
File searching
The ToggleKeys option is enabled.
Mini PCI
Run a scan in Safe Mode.

22. A technician has configured all computers on the LAN - and the computers can communicate with each other - but they cannot access the Internet. Which of the following needs to be configured?
Enable boot logging. In Safe Mode - read the ntbtlog.txt file.
Default Gateway
Modify
RDP

23. A technician powers on a user's PC and gets no video or POST. Which of the following is the BEST action to take to determine if this is a bad motherboard and/or CPU?
Corrupt MBR
Remove all memory modules - power on the PC - listen and watch for the POST.
Press F8 and select Disable Automatic Restart on System Failure.
Control Panel>Tools>Folder Options>File Types

24. Which of the following is the BEST response upon seeing a STOP error in Windows XP?
Write all of the error message down immediately.
Set the CMOS jumper on the motherboard to clear
-t
format d: /q

25. A customer cannot print certain PDF documents on their laser printer. The print job is a multi- page large PDF with multiple colors. Which of the following is the MOST likely solution?
Use the recovery console to run thefixmbr utility.
Turn the computer on and run chkdsk /r
The computer has a 32-bit version of Windows XP installed.
Add additional memory to the laser printer.

26. Additional RAM has been added to a PC. When the RAM amount is checked within Windows the additional memory is not reflected. Which of the following is the MOST likely cause?
LCD power inverter.
The pass phrase is not correct.
Boot into the recovery console and runchkdsk /r
The RAM was not properly seated in its memory slot.

27. After removing several obsolete programs from a PC - a user is experiencing slower than usuallyprocessing times. Which of the following would be the BEST way to speed up the processing?
The memory is not properly seated.
The system BIOS
msconfig
Defrag the hard drive.

28. A customer reports that a home wireless network is slow after the completion of the new apartment building nearby. Which of the following is the MOST secure solution for the problem?
Netstat
Induction toners
convert
Enable MAC filtering.

29. A technician needs to edit the default path in Windows XP. In which of the following can they accomplish this task?
Corrupt MBR
C:users
System Properties>Advanced>Environment variables>System variables
The rollers on the printer need to be replaced.

30. A technician is replacing a defective DVD drive. After installing the new device - the BIOS does not recognize the DVD drive. Which of the following is MOST likely the solution?
Change the jumper settings on the drive.
Change
80
The system is not providing enough power to the USB port.

31. Which of the following is the name of the Windows Vista application that will display items such as a clock - weather and thumbnails on the desktop at startup?
The permissions are inherited by all files and folders within that folder.
Read only permissions
Sidebar
Have the user boot into Safe Mode by tapping F8 before Windows loads - and run the anti-virus scan once again.

32. A technician needs to add a second processor to the empty socket on a computers motherboard. Which of the following should be used?
The power button is not working.
Internal antennas not connected.
A processor of equal speed to CPU 0
tracert

33. A user is having printing issues and receives an error message that the print spooler is not running. Which of the following methods can be used to start the print spooler?
In the Control Panel - select Administrative Tools - select Services -click on the Print Spooler service and select start.
Install the Chipset Drivers
The computer case was opened.
Device conflict

34. A user reports they have forgotten their BIOS password and is unable to boot their system. Which of the following describes the BEST method to correct this problem?
Filters
Set the CMOS jumper on the motherboard to clear
WPA2
RAID Level 1

35. A customer wants to add an internal IDE drive with the ability to write DVDs. The computer currently has two IDE hard disk drives - one IDE CD writing optical drive and a DVD read-only IDE optical drive. Which of the following should the technician r
Blu-Ray
One device will need to be removed before an additional device will fit.
NIC properties> Internet Protocol Properties
Map a new drive to an NTFS folder hosted by a different volume.

36. Each time a user tries to print a document; the user receives a out of memory error message. Which of the following would BEST solve the issue?
MBSA
Services MMC Plug-in -Computer Management
Add additional RAM to the printer.
RAID Level 1

37. A customer reports that all print outs from their laser printer are smeared. Which of the following is the MOST likely cause?
The device driver is not loaded.
The fuser is not working properly.
DHCP
System Information

38. A user is unable to receive FTP antivirus updates from the vendor but has network connectivity. Which of the following settings should be checked?
Port 21 is open - The proxy setting in the antivirus application
Defrag the hard drive.
D. IP address - Subnet mask - Gateway - MAC address - DNS - Lease obtained/expiration.
Faulty charging circuit

39. A user is trying to watch a high definition movie on a computer with a built-in DVD drive. Which of the following is the MOST likely reason that the user cannot watch the movie?
Applications log
Blu-Ray discs are not compatible with DVD drives
480Mbps
Control Panel>Administrative Tools>Services>SQL service>start - My Computer>Manage>Services and Applications>Services>SQL service>start

40. A user reports that they set their homepage to Microsoft.com - but every time they open a browser the homepage goes somewhere else - and never the same place twice. Which of the following is the MOST likely reason?
Copy the photos to a USB drive and copy to the new computer.
One or more of the new memory modules are faulty and should be removed or replaced.
The damaged ports contacts are shorting against the casing.
Adware

41. Which of the following malware types sits quietly in the background to collect and transmit sensitive information from a users computer?
The CMOS battery is failing.
Port 21 is open - The proxy setting in the antivirus application
Spyware
Listen for beep codes to determine if the video card needs reseated.

42. A Windows computer receives a stop error (e.g. bluescreen) on boot. Which of the following when run from recovery console could correct the issue?
chkdsk
RDP
Two Type II cards - One Type III card
xcopy

43. Which of the following is the default loopback address?
Disable System Restore -update virus definitions - restart in Safe Mode - run full scan.
The driver CD is for Windows XP only.
127.0.0.1
Press F8 and select Disable Automatic Restart on System Failure.

44. To enhance security on a Windows workstation - the default Guest group should be:
disabled.
Manufacturer's website
Microsoft WindowsVista Enterprise
chkntfs

45. A user reports that they can hear downloaded music and sounds through their computer speakers. Music CDs cannot be heard when played in the local CD-ROM drive except by plugging headphones into the jack on the front of the drive. Which of the followi
Three
Archive existing records and clear the application log.
Connect an audio cable between the drive and the sound card
Inverter board

46. After installing multiple hard drives in a computer - the technician finds that some of the drives will intermittently be unavailable. Which of the following is the MOST likely reason that the drives are periodically unavailable?
Format from the command line - Disk Management MMC Snap-In
The power supply is not supplying enough power.
Use a mounted folder.
diskmgmt.msc

47. A user states they receive a message Boot device not found half of the time they boot theirsystem. Which of the following is the MOST likely cause?
Manufacturers guidelines for the beep codes
A faulty HDD connection
Add more RAM.
Disable services at startup - Disable start up programs.

48. A user has a PC displaying the message No Operating System Found and the user hears a clicking noise. Which of the following devices should the technician check FIRST?
The data cable is not seated properly.
The chipset includes hyperthreading support.
IDE but with an adapter
Hard drive

49. Which of the following specifies the MAXIMUM recommended distance of Bluetooth 1.0 devices?
The device is disabled.
192.168.1.1
Sidebar
10 meters (33 feet)

50. In which of the following locations is the Windows Vista local user settings found?
Sidebar
Enable MAC address filtering
%userprofile%AppDataLocal
Solid state drive