Test your basic knowledge |

Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Which of the following commands will duplicate entire directories from one location to another?
xcopy
The DHCP server is unavailable.
C:Windows
System file corruption

2. When using Device Manager - a yellow QUESTION NO: mark indicates which of the following?
The antivirus service is disabled.
netstat
The memory is failing.
No device driver found

3. A travel agency operates as a small home business. They would like to allow wireless access for two new laptops within their existing secured wired network.Which of the following additional equipment will the owner need to purchase to have connectivi
Multimeter
Boot into the recovery console and runchkdsk /r
HDD failure
Wireless access point

4. An end user reports that a new disc they purchased will not play on their machine. The user states this new disc is a movie - but they have never had any issues watching movies purchased in the past. Which of the following is the MOST likely cause fo
nslookup
msconfig (choose startup from options)
The new movie is a Blu-ray disc and not compatible with the PC.
Mount the SATA drive into an available 3.5 drive bay. Connect one end of a data cable to the drives signal connector - and the other to the SATA 0 connector on the motherboard. Connect an available 15-pin power connector to the drive.

5. A client has returned a computer with a hard drive that has failed twice. Which of the following should the technician check in the computer?
80
-t
Disable DHCP
Power supply voltages

6. Which of the following commands allows the technician to find where packets are being lost on the network?
802.11n
BOOT.INI deleted
tracert
Check Event Viewer to determine which service did not start - Run services.msc to see the state of each service listed.

7. To enhance security on a Windows workstation - the default Guest group should be:
Set the new printer as the default printer. - Add the new printer to users computer.
chkdsk
Start the PC in Enable VGA Mode; reboot after login in normal mode.
disabled.

8. A customer reports that they are unable to access any network resources. To test the functionality of the customers NIC - the technician should use which of the following?
C:Documents and SettingsUser1
C:windowssystem - C:windows
SMTP
Loopback test

9. A technician is troubleshooting a WLAN card in a laptop. The wireless infrastructure is 802.11g. The WLAN card is showing connected at 11Mbps. Which of the following would be the BEST reason why the WLAN card is performing at that speed?
Plug in an external monitor to see if it is a device driver problem.
Boot order in the BIOS
LCD power inverter.
The WLAN card is 802.11b.

10. A technician notices that the computer locks up at times and maintains a high commit charge. Which of the following is the BEST solution to resolve this problem?
Upgrade the power supply to a higher wattage model.
Disk Management
A faulty HDD connection
Install more RAM.

11. After installing a new processor - the system reports the CPU is not running at the correct speed. Which of the following is the MOST likely cause?
Check themanufacturers website.
RAID controller and two drives
The front side bus speed or clock multiplier is wrong.
Copy the photos to a USB drive and copy to the new computer.

12. A user reports they are unable to access network resources. The users IP address is currently 169.254.0.1. On a network with DHCP configured - the user should be instructed to:
run IPCONFIG /RENEW.
The amount of memory
Port 21 is open - The proxy setting in the antivirus application
Label every screws location and cable path - Ensure the technician wears an ESD strap.

13. Which of the following could cause an Inaccessible boot drive error during the boot process?
The new toner cartridge is bad and should be replaced.
HDD failure
The SATA controller card was not set as a boot device in the computer BIOS.
The DHCP client is unable to obtain an IP address from the DHCP server.

14. A user has recently reported that a PC is having a problem sending emails using an email client in the Windows XP system. However - the PC can receive emails. Which of the following could be responsible for this problem?
SMTP
Thermal compound
IEEE 1394
fixboot

15. The customer wants to upgrade to a newer model computer - but does not want to lose all the digital photos on the old computer. Which of the following is the QUICKEST way for the technician to move the photos?
Copy the photos to a USB drive and copy to the new computer.
Instruct the user to decrease the graphics resolution of the image.
Reset the page count.
Dependencies

16. Which of the following command syntax tests if a Windows XP computer is configured to connect to the Internet?
Satellite
ping windows.com
c:users<<username>>
Connect an audio cable between the drive and the sound card

17. Which of the following does the ping command do?
Communicates with network devices
MAC filtering
Internal antennas not connected.
ping localhost

18. Which of the following would a technician perform to cancel a print job?
Click on the printer icon and select cancel.
RAID 0
PCIe graphics card
Computer Management - Services MMC Plug-in

19. Which of the following are the steps for setting up a PC to enable Remote Desktop connection in Windows XP Professional?
sfc
My Computer>Properties>Remote Tab>Allow Users to connect remotely to this computer>Select Remote Users.
MAC filtering - Disable SSID broadcast
The new toner cartridge is bad and should be replaced.

20. A user reports their system is displaying an error message NTLDR is missing.Which of the following is the MOST likely cause for this error?
netstat -nr
Loop back plug
Corrupt MBR
ipconfig /release then ipconfig /renew

21. After a new system board is installed on a laptop - the system fails to POST. Which of the following should be done FIRST?
Replace the power supply.
Change the Boot order in the BIOS.
Incorrect proxy settings
Reseat and check all cables.

22. A technician replaced an internal wireless card in a laptop. The card appears to be installed correctly in Device Manager - but is not able to view available wireless networks. Which of the following is MOST likely the problem?
Port 21 is open - The proxy setting in the antivirus application
tracert
Read only permissions
Internal antennas not connected.

23. A technician discovers that applications are running very slow. Which of the following might solve the problem?
C:users
The file is too large for the printer.
defrag
One or more of the new memory modules are faulty and should be removed or replaced.

24. A technician is replacing a hard drive with a new 30GB drive formatted with FAT32. While transferring a 5GB file an error appears indicating that the new drive has insufficient space for the transfer. Which of the following is the cause of the proble
FAT32 cannot handle single files larger than 4GB.
The internal hard drive has failed and needs to be replaced.
Firewall
Update the BIOS.

25. Which of the following tools could be used to test the voltage coming from a laptops AC adapter?
C:Usersuser1Desktop
ping -t
Multimeter
The memory is failing.

26. Which of the following commands should be used to resolve a file permission issue?
Look around the monitor for items that maybe interfering with the display.
Task Scheduler
Thermal compound
cacls

27. A technician wants to avoid the possibility of mixing and losing screws when working on a laptop. Which of the following is the BEST solution for the technician?
PCIe graphics card
tracert - ping
Find the proper manufacturer documentation.
Port forwarding

28. A customer states that their laser printer keeps stating there is a paper jam but the customer does not see any paper jams. The technician inspects the printer and confirms that there is no paper jams and finds the printer does not make an attempt to
A corrupted or incorrect video driver is installed.
There is too much electrical interference for the signal.
One hard drive must be configured as master - and one as slave.
Faulty sensor

29. Which of the following is the only guaranteed way to get rid of a virus or malware?
Format the drive and reload the system.
Have the LCD screen replaced.
Use the Automatic Update feature built into the application - Use scripts.
Write all of the error message down immediately.

30. A user wants to record an over-the-air TV broadcast on their computer. Which of the following devices should the technician recommend?
The driver CD is for Windows XP only.
Add additional RAM to the printer.
Tuner card
The fuser unit for damage

31. Which of the following cable types should a technician use to support a 1Gbps SOHO LAN?
tracert - ping
MAC filtering
attrib test.doc -r -a -s -h
CAT6

32. Which of the following is a reason why case fans should be installed in the front of a case?
It forces cooler air across the motherboard.
diskmgmt.msc
Parental Controls
System Properties>Advanced Tab>Performance Options>Advanced Tab

33. A technician is installing a new SATA drive into an older computer. Which of the following conditions can prevent the technician from being successful?
D. Power supply does not have the proper connections.
Port forwarding
Control Panel>Tools>Folder Options>File Types
Use the Automatic Update feature built into the application - Use scripts.

34. A computer is redeployed after sitting in storage for a year and is now displaying the wrong date. Which of the following is the cause?
C:Program Files
A. The host computer is a portable computer - USB devices cannot be converted to a dynamic disk.
The computers CMOS battery has lost its charge.
Call a security technician to report.

35. A user reports that they cannot access a file on the local D drive of their PC. This is a non-system/non-boot drive. The technician needs to run chkdsk without rebooting the system. Which of the following methods will meet this goal?
DHCP
Map a new drive to an NTFS folder hosted by a different volume.
From the command line - run chkdsk utilizing the /x switch.
Disk Management MMC Plug-in

36. Which of the following commands will test a computers NIC for functionality?
Mini PCI
ping localhost
Change the jumper settings on the drive.
BitLocker drive encryption

37. Which of the following commands would be used to invoke the Disk Manager utility?
diskmgmt.msc
Blu-Ray
Disable SSID broadcast
PCIe graphics card

38. Which of the following boot.ini switches will allow a technician to install a non-default Windows splash screen?
Power supply tester
/bootlogo /noguiboot
Connect the appropriate power cable.
Start>Run>mstsc - Start>AllPrograms>Accessories>Communications>Remote Desktop

39. A technician is installing Windows XP on a new SATA hard drive. The installation halts with a no bootable media found. Which of the following missing steps resulted in this error message?
Pressing F6 during the install to load third party drivers
The PC only has IDE ports available for expansion - not the needed SATA ports.
B
Pop-ups

40. A user works daily with video production and needs portable storage which will allow them to transport their work back and forth from home. Taking the users storage and bandwidth requirements into consideration - which of the following would BEST sui
netstat
An external hard drive connected viaeSATA.
127.0.0.1
All sub-folders inherit the most restrictive permissions within the folder.

41. If a technician wants to evaluate a computers detailed statistics - which of the following is the BEST utility to view this information?
The permissions are inherited by all files and folders within that folder.
System Information
RAID Level 1
Performance Monitor

42. A customer states they cannot connect to a recently installed access point which is located just around the corner from their office. An elevator and a wiring closet are the only things between the customer and the access point. Which of the followin
remove the AC power.
There is too much electrical interference for the signal.
The power supply is not supplying enough power.
MAC filtering - Disable SSID broadcast

43. A user reports that their new pair of headphones is not working properly. The technician asks where the headphone cable is plugged into on the PC - and the user responds by merely saying it was a round pink jack. Which of the following is the MOST li
The user plugged the headphones into the microphone jack.
Applications log
The user disabled theWiFi adapter with the hardware or software switch.
The front USB ports were not connected to the system board header.

44. A department of users is reporting there are lines across their printouts. They have already changed the toner cartridge but the issue remains. Which of the following is the BEST item to inspect?
C:Program Files
Map a new drive to an NTFS folder hosted by a different volume.
c:users<<username>>
The fuser unit for damage

45. A client states that they are unable to install a new program. Which of the following can the technician use to connect by means of a terminal services session?
Print a test page from all the trays.
NTBACKUP.EXE
Check the DNS server.
RDP

46. Which of the following computer management tools would be used to analyze an application error in Windows XP?
Service Manager
The location type is currently PUBLIC.
Use the recovery console to run thefixmbr utility.
Event Viewer

47. When printing a document an out of memory error is displayed on the printer. Which of the following is MOST likely the issue?
Driver Verifier Manager
After working hours
The file is too large for the printer.
Blu-Ray

48. A technician is cleaning spyware from a Windows XP machine. Because of the infections - the unit cannot browse the Internet to obtain anti-virus updates.Which of the following is the BEST course of action?
The computers CMOS battery has lost its charge.
Install more memory in the printer.
Boot to Safe Mode with Networking and attempt updates - Apply updates manually by downloading the definition files on another machine.
net help

49. A technician is configuring a small office home office (SOHO) router to allow FTP access. Which of the following ports will the technician open?
Disable System Restore -update virus definitions - restart in Safe Mode - run full scan.
DHCP
The front side bus speed or clock multiplier is wrong.
20

50. A user is experiencing system instability since upgrading to Windows XP Professional. After troubleshooting - the technician states it is a driver incompatibility issue. Which of the following Windows utilities allows a technician to monitor and trou
Check Event Viewer to determine which service did not start - Run services.msc to see the state of each service listed.
802.11n
SATA
sigverif