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Test your basic knowledge |
Comptia A + Computer Repair Practicals
Start Test
Study First
Subjects
:
certifications
,
comptia-a-+
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A user reports they would like to install a larger HDD but is not sure what type to buy. The user wants the technician to check and verify the type of HDD needed. The technician opens the case and looks at the HDD connectors they see a single thin ca
The LCD cable is pinched
Performance Monitor
SATA
Connect the appropriate power cable.
2. A technician is installing a NIC into a users computer. The technician knows the MAC address but does not have the driver. Which of the following will BEST help the technician identify the manufacturer of the NIC card?
DHCP
The first three octets of the MAC address.
One of the sticks of RAM is not seated properly.
Blu-Ray
3. When troubleshooting a network connectivity issue - which of the following commands can BEST determine the IP address of the remote device that is causing the problem?
tracert
Service Manager
sfc
very thin layer - making sure to cover the CPU
4. Which of the following BEST describes why a technician should avoid touching the copper piping on heat sinks?
Socket 754
Check for the correct print driver.
Oil from the skin can decrease coppers ability to conduct heat.
Toner cartridge
5. A user reports that after configuring the BIOS to boot to the hard drive first - the system still tries to boot from the optical drive. Which of the following is the MOST likely cause?
Reset the page count.
CMOS battery
Exclude the printers IP addresses from the DHCP scope.
The memory is bad and must be replaced. - The BIOS is not at the latest revision.
6. How many hard drives are necessary to create a RAID 5 array?
3
Mini PCI
The drive is a dynamic disk moved from another system.
Determine the available wattage offered by the power supply andensure it meets the power needed for all of the system components.
7. Which of the following will allow and deny Internet traffic?
ExpressCard
run IPCONFIG /RENEW.
Firewall
Device driver issues
8. A technician is sent to configure a wireless small office home office (SOHO) network in an urban area. Which of the following utilities can the technician disable to help prevent unauthorized users on the network?
SSID broadcast
chkdsk
There is no operating system on the hard drive.
attrib test.doc -r -a -s -h
9. A user reports that a device is not working. Within the device manager - a red X through the icon of a device indicates which of the following?
Manufacturer's website
The ToggleKeys option is enabled.
Performance Monitor
The device is disabled.
10. A user reports that browser windows keep opening on their own after the user has closed their browser. Which of the following is occurring?
Pop-ups
The floppy drive
480Mbps
netsh firewall show state
11. A user needs to use the IP address to connect to a remote device. Which of the following command line tools will determine the IP address using the hostname of a remote device?
Uncheck Hide protected operating system files in folder options - Uncheck the read only attribute in file properties.
Windows Firewall
nslookup
Power supply voltages
12. A technician would like to have a program start automatically during a specific time. Which of the following utilities would the technician use?
Task Scheduler
Disk Manager
IDE but with an adapter
WPA2
13. A technician is installing a video card on a PC that currently has an onboard video card. The new video card is installed but will not display an image. Which of the following actions is required?
The location type is currently PUBLIC.
Disable the integrated video card.
Toner probe
RDP
14. A technician is changing permissions on a folder. Which of the following is true regarding permissions?
Exclude the printers IP addresses from the DHCP scope.
Two Type II cards - One Type III card
A deny permission overrides an allow permission.
Hard drive
15. A laptop is connected to an external LCD projector. The computer boots up and the image is visible on the laptop screen but not via the projector. The cable from the laptop to the projector is connected on both ends and is a known good cable. The pro
The projector is not set to display the correct video source - The laptop is not set to display to the external video connector.
Make sure the PS/2 plugs and ports are color matched.
Connects the processor to the main memory - measured in MHz
The power supply must have enough wattage to run all system hardware simultaneously.
16. A user reports that their system is starting to run slower - especially when opening large local files. The system has sufficient RAM for the users applications - but the hard drive seems to have higher than normal activity when opening large files.
System Restore
The customers wireless card is not compatible with the new router; they need to have a newer 802.11g card installed.
Disk Defragmenter
Power Users
17. Where in Windows XP would a secondary DNS IP address be entered - that is used when the primary DNS server is unavailable?
Service Manager
NIC properties> Internet Protocol Properties
The second USB connector increases the power and enables functionality of the device.
The OS firewall is blocking the application.
18. A customer wants to install a new writable optical drive. They have a very large collection of files and want the new drive to be able to archive. Which of the following drive technologies would allow them to archive their collection using the fewest
Blu-Ray
Toggle the NUM lock key.
WPA2
Pop-ups
19. Which of the following commands would provide a list of all local active TCP/IP connections?
LCD backlight failure
Heatsink / cooling fan - Motherboard
Cellular card is disabled in the BIOS.
netstat -a
20. A technician is installing a wireless small office home office (SOHO) network and wants to hide the network visibility for security purposes. Which of the following should the technician configure to accomplish this task?
Clock multiplier
Computer Management - Services MMC Plug-in
Turn off SSID broadcast.
System properties>Hardware>Driver Signing>Select ignore
21. A customer states that their laptop has stability issues after a recent memory upgrade. Which of the following is the MOST likely cause?
Power supply tester
The memory is not properly seated.
%systemdrive%Users
cacls
22. A user is reporting that after replacing the toner cartridge on the laser printer it has started to produce print jobs with dirty spots around the page. Which of the following is the MOST likely cause of the problem?
very thin layer - making sure to cover the CPU
The thermal paste will insulate heat around the processor.
The new toner cartridge is bad and should be replaced.
Safe Mode
23. Which of the following commands shows a graphical display of the drive or paths directory structure?
The device driver for the LCD is corrupt.
Toner cartridge
tree
The memory is not installed correctly.
24. When turning on a PC a series of beeps is heard but no display is seen.Which of the following could be the issue?
The memory is not installed correctly.
Security Center
DHCP
System Properties>Advanced>Environment variables>System variables
25. A user is unable to connect a digital video camera up to a PC to transfer photos.Which of the following expansion cards should MOST likely be installed to resolve this?
The device is disabled.
IEEE 1394 card
Write all of the error message down immediately.
Use recovery console and the fixboot command.
26. A desktop computer will POST and boot to the operating system. After a few minutes the system will suddenly turn itself off. It is unable to power on again for a few minutes. The problem repeats itself. Which of the following is MOST likely the cause
WPA2
The CPU is overheating.
Outdated signature files allowed a virus attack
System file corruption
27. Which of the following computer management tools would be used to restart the print spooler in Windows XP?
Services
Boot to Safe Mode with Networking and attempt updates - Apply updates manually by downloading the definition files on another machine.
Use recovery console and the fixboot command.
Connect an audio cable between the drive and the sound card
28. Where in Windows XP SP2 Professional can a technician block incoming connections for programs and services?
The pass phrase is not correct.
Parental Controls
The thermal paste will insulate heat around the processor.
Windows Firewall
29. A customer reports that all printed documents display random characters. Which of the following is the MOST likely cause of this problem?
Allow port 443.
Enable port forwarding on the router for port 3389 to the IP address.
Incorrect or corrupt driver
In the Control Panel - select Administrative Tools - select Services -click on the Print Spooler service and select start.
30. Which of the following commands is used to delete the entire contents of drive D: quickly?
format d: /q
SNMP
Ntldr - boot.ini and ntdetect.com - or - IO.sys - boot.ini and ntboot.sys
PCIe graphics card
31. Which of the following tools would a technician use to reassign a drive letter?
Convert the partition to NTFS.
Toner cartridge
Disk Management
Run defrag
32. A technician is tracing a cable from a desk back to a patch panel in the wiring closet. The cables are not labeled. Which of the following tools would BEST trace the cable?
cacls
Induction toners
HTTPS
The new movie is a Blu-ray disc and not compatible with the PC.
33. Which of the following tools is used to initiate archive procedures in Windows XP Professional?
NTBACKUP.EXE
The device driver is not loaded.
A. Use the built-in Guest account and set personal files to private.
System file corruption
34. When getting an Inaccessible boot drive error - the FIRST step to solve the issue should be to:
check the hard drive to ensure it is working.
WindowsVista
Replace the BIOS chip - Restore from backup
Induction toners
35. Which of the following Windows XP commands can be used to repair the BOOT.INI file?
LCD power inverter.
IDE but with an adapter
TCP/IP
bootcfg /rebuild
36. A user states that their laser printer jams constantly. The unit is a little over seven years old and has had no maintenance. Which of the following is the MOST likely cause of this issue?
127.0.0.1
Convert the partition to NTFS.
Run defrag
The rollers on the printer need to be replaced.
37. The office printer continually errors and will not print large documents. Upon inspection the maintenance code indicates an out of memory error. Which of the following is the BEST course of action?
Manually start the service.
Install more memory in the printer.
80
The amount of memory
38. A technician wants to check the processor speed. Where can the technician find this information?
Instruct the user to decrease the graphics resolution of the image.
The computers CMOS battery has lost its charge.
Disconnect the computer from the network.
System Information
39. A technician is troubleshooting a PC that is blocking SMTP requests. Which of the following ports will the technician need to open?
Install more RAM.
Power supply
25
The BIOS needs to be updated.
40. After replacing a processor - which of the following would be the NEXT step in reassembly?
Device Manager
Thermal compound is not on the processor
Apply thermal compound to the chip.
The system BIOS
41. A technician suspects that a power supply on a computer may be going bad. Which of the following tools would BEST diagnose the part?
Multimeter
Reseat and check all cables.
attrib test.doc -r -a -s -h
Hard disk
42. A user reports they keep getting the error message missing or corrupt dll when logging into Windows. Which of the following can the technician do to resolve this issue?
fixboot
CMOS battery
In the BIOS - enable WOL
Start>Run>typesfc /scannow>ok
43. Which of the following command line utilities could be used to verify basic connectivity between two network devices?
Faulty charging circuit
The data cable is not seated properly.
Hard drive
tracert - ping
44. The memory in a notebook computer has been upgraded. The notebook will not power on. Which of the following is the MOST likely cause of this problem?
The power button is not working.
Windows 2000
SMTP
WindowsVista
45. The technician is working on a computer and the air is dry. Which of the following choices is the BEST option?
The CMOS battery is defective.
Use a portable anti-static pad and wrist strap - ensuring all components remain on the mat - and the wrist strap is connected to the mat.
Install more RAM.
tracert
46. Which of the following tools could be used to test the voltage coming from a laptops AC adapter?
Multimeter
Check the DNS server.
Toner cartridge
10 meters (33 feet)
47. AWhich of the following components may cause a paper jam in a laser printer?
Task Scheduler
System properties>Hardware>Driver Signing>Select ignore
Windows Defender
Faulty sensor - Worn paper feed roller
48. When combining NTFS and Share permissions - which of the following is true?
HDD failure
The most restrictive permission overrides
remove the CMOS battery.
Format the drive and reload the system.
49. Which of the following 802.11 standards by default uses the 5GHz frequency range and supports speeds up to 54Mbps?
QoS
A
480Mbps
Thermal compound
50. When a network service fails to start at boot-up - which of the following is the BEST solution for this?
Three
Manually start the service.
very thin layer - making sure to cover the CPU
wf.msc