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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Which of the following GUI utilities would be used to determine the MAC address of a network card?
Boot in Safe Mode to remove.
Toner probe
PATA
System Information

2. A technician needs to add a second processor to the empty socket on a computers motherboard. Which of the following should be used?
tracert - ping
Try paper from a different package of paper.
tracert
A processor of equal speed to CPU 0

3. Which of the following is a feature of Windows Vista User Account Control (UAC)?
The amount of memory
Prevents unauthorized programs from being installed
Permissions on the folder containing the financial data.
The boot priority is set to CD-ROM in the BIOS.

4. A technician is troubleshooting a PC that is blocking SMTP requests. Which of the following ports will the technician need to open?
dir
25
Cable tester
Start>Run>mstsc - Start>AllPrograms>Accessories>Communications>Remote Desktop

5. Which of the following encryption methods requires a 10-digit network key?
80
The USB hub was not externally powered.
64-bit WEP
Loop back plug

6. The new security feature in Vista that prevents programs from running with escalated privileges is called:
User Account Control (UAC).
Disable SSID broadcast
The boot priority is set to CD-ROM in the BIOS.
Service Manager

7. Which of the following BEST explains the error message Check boot path and disk hardware?
the customer purchase anti-virus software - update the anti-virus software frequently - and not to open any emails unless familiar with the sender.
Remote Desktop
BOOT.INI file is corrupt
ipconfig /all

8. Which of the following commands would provide a list of all local active TCP/IP connections?
during a time of low activity
Check the DNS server addresses and verify they are current.
Parental Controls
netstat -a

9. A technician has completed a computer repair by editing the registry. Which of the following should the technician do NEXT?
Port forwarding
tracert
Ensure all features of the system are functioning.
USB

10. Which of the following should be the FINAL step a technician should take once they have cleaned a system of a malware infection?
Disk Management MMC Plug-in
Educate the user.
Use recovery console and the bootcfg /rebuild command.
Use System Restore to restore the system to the point before the software was initially installed.

11. To scan for corrupted system files - which of the following command-line applications would a technician use?
sfc
Try paper from a different package of paper.
Satellite
Higher wattage power supply

12. A technician is tracing a cable from a desk back to a patch panel in the wiring closet. The cables are not labeled. Which of the following tools would BEST trace the cable?
NIC will simultaneously transmit data in both directions at a time.
The use of a flash drive to copy the script into all the desktops.
msconfig (choose startup from options)
Induction toners

13. Which of the following can be accomplished from the System Configuration utility?
Disable services at startup - Disable start up programs.
Disk Manager
Boot into the recovery console and runchkdsk /r
-t

14. A technician is installing an OS onto a new hard drive. The OS media is in the optical drive. Upon booting the system displays the message no operating system found. Which of the following should the technician check FIRST?
Boot order in the BIOS
It is there to protect against any changes being made to the OS that may be harmful and could make the OS unstable.
%systemdrive%Users
The system BIOS

15. A user is having printing issues and receives an error message that the print spooler is not running. Which of the following methods can be used to start the print spooler?
In the Control Panel - select Administrative Tools - select Services -click on the Print Spooler service and select start.
The device driver is not loaded.
The front side bus speed or clock multiplier is wrong.
3

16. Which of the following utilities can be run on a Windows XP Professional computer - if it is suspected that the file system structure has become damaged?
Administrators - Power Users - Users - Guests
netstat -a
Modify
chkdsk

17. A technician is resolving a computers IP address to a hostname but cannot remember the correct switch. Which of the following can the technician use to find the correct switch?
TCP/IP
Spooler service is running.
ping /?
Use a trusted aggressive pop-up blocker. - Avoid notorious websites and hyperlinks.

18. Which of the following can be used to achieve the highest transfer rate for an external hard drive?
Click on the printer icon and select cancel.
Port forwarding rules
Use System Restore to restore the system to the point before the software was initially installed.
eSATA

19. A customer states they recently updated their system and now it will not boot properly in normal mode. Which of the following could be used from Safe Mode to correct the issue?
Increases read/write speed
System Restore
The front USB ports were not connected to the system board header.
PATA

20. A customer is experiencing screen issues on their aging laptop. The technician discovers that the laptop has a tendency to decrease/increase screen brightness without user intervention - and sometimes it completely loses screen brightness. There is h
Enable boot logging. In Safe Mode - read the ntbtlog.txt file.
LCD power inverter.
%systemdrive%Users
CPU 1

21. After installing a high performance video adapter - the users computer reboots whenever resource intensive applications are run. Which of the following will MOST likely correct the problem?
The projector is not set to display the correct video source - The laptop is not set to display to the external video connector.
The chipset includes hyperthreading support.
Upgrade the power supply to a higher wattage model.
net view

22. Which of the following can be used to have applications and scripts run at regular intervals?
Corrupt MBR
The BIOS needs to be updated.
Lid switch
Task Scheduler

23. Which of the following computer management tools would be used to analyze an application error in Windows XP?
tracert
ping /?
Event Viewer
Click on the printer icon and select cancel.

24. A company has had a high number of laptops stolen in the past three months.Which of the following is the BEST solution for the company to implement to protect the data on their laptops?
The new toner cartridge is bad and should be replaced.
Unplug the CMOS battery - Switch on the reset jumper.
Implement and install a drive encryption program on all company assets.
Spooler service is running.

25. Which of the following commands will duplicate entire directories from one location to another?
Boot into the recovery console and runchkdsk /r
xcopy
fixboot
System Properties>Advanced>Environment variables>System variables

26. A user reports that their computer is unexpectedly shutting down. After several minutes - the computer can be powered on as normal. Which of the following is the MOST likely cause?
sfc
The fans are not cooling properly.
Toner probe
Performance Monitor

27. Which of the following utilities is used to perform a selective startup procedure?
The DHCP client is unable to obtain an IP address from the DHCP server.
Windows Vista 32-bit can only address up to 3GB of memory.
Using either FAT or NTFS - the limit is three - With extended partitions - there is no limit
MSCONFIG

28. Which of the following Microsoft encryption software provides the HIGHEST level of security for PCs running Windows Vista Enterprise or Ultimate Vista?
Format from the command line - Disk Management MMC Snap-In
Enable MAC address filtering
Not enough physical RAM installed.
BitLocker drive encryption

29. Which of the following paths is used to view the size of the paging file in Windows XP?
Thermal compound
BOOT.INI file is corrupt
System Properties>Advanced Tab>Performance Options>Advanced Tab
An external hard drive connected viaeSATA.

30. A customer requires the installation of a 10MB script on 2000 desktops in one building and it is to be completed by twenty technicians. The customer does not want the installation downloaded from their network. Which of the following methods will be
The use of a flash drive to copy the script into all the desktops.
%userprofile%AppDataLocal
Check for the correct print driver.
%systemdrive%Users

31. Good examples of malware prevention in Windows XP?
Use a trusted aggressive pop-up blocker. - Avoid notorious websites and hyperlinks.
C:users
Change
Convert the partition to NTFS.

32. A client is having wireless network connection problems. The technician has determined that the location has a dead spot due to a concrete wall. Which of the following can the technician do to resolve the issue?
the chip has to be seated properly and locked down to be detected.
Add an access point.
A multimeter
A. The host computer is a portable computer - USB devices cannot be converted to a dynamic disk.

33. A technician has installed a maintenance kit on a laser printer and replaced all consumables. Which of the following should the technician do NEXT?
The ToggleKeys option is enabled.
Start>Run>mstsc - Start>AllPrograms>Accessories>Communications>Remote Desktop
Reset the page count.
Anti-static wrist strap

34. A technician is repeatedly called to a users desk because the user is being prompted during all installation of software and during the launching of certain programs. Which of the following features is causing this prompting to occur?
Install the Chipset Drivers
The new toner cartridge is bad and should be replaced.
UAC
Corrupt MBR

35. A customer states that their laser printer keeps stating there is a paper jam but the customer does not see any paper jams. The technician inspects the printer and confirms that there is no paper jams and finds the printer does not make an attempt to
NTBACKUP.EXE
Disable DHCP
Permissions on the folder containing the financial data.
Faulty sensor

36. A customer reports that their desktop PC will not maintain the correct time and date. The date and time must be set after a restart. Which of the following could be the cause of the problem?
The chipset includes hyperthreading support.
net view
The CMOS battery is defective.
Find the proper manufacturer documentation.

37. A user reports that after configuring the BIOS to boot to the hard drive first - the system still tries to boot from the optical drive. Which of the following is the MOST likely cause?
The network uses MAC filtering.
The power button is not working.
CMOS battery
Using either FAT or NTFS - the limit is three - With extended partitions - there is no limit

38. Which of the following is a local host IP address?
Incorrect proxy settings
SSH
Slow response - web page redirection or unable to display web pages
127.0.0.1

39. A customer has asked a technician to configure a RAID array that will provide data protection using the fewest number of disks. The computer has room for two additional drives. Which of the following RAID levels should be configured?
RAID Level 1
Computer Management - Services MMC Plug-in
Boots the OS with minimum drivers
System Restore

40. When a network service fails to start at boot-up - which of the following is the BEST solution for this?
msconfig (choose startup from options)
Outdated signature files allowed a virus attack
Manually start the service.
An external hard drive connected viaeSATA.

41. A technician is determining the baseline system requirements for new computers that their company is going to purchase. Which of the following system utilities should the technician run on the users existing PCs to help anticipate future system resou
NIC will simultaneously transmit data in both directions at a time.
fixboot
Performance Monitor
Computer Management - Services MMC Plug-in

42. A technician powers on a user's PC and gets no video or POST. Which of the following is the BEST action to take to determine if this is a bad motherboard and/or CPU?
C:users
Run a scan in Safe Mode.
Remove all memory modules - power on the PC - listen and watch for the POST.
QoS

43. When configuring a wireless access point - which of the following options would BEST disable guest access?
The OS firewall is blocking the application.
Enable MAC address filtering
Install the Chipset Drivers
Perform a printhead alignment test.

44. After installing a single new RIMM memory module the system fails to start properly or recognize the new memory. Which of the following is MOST likely the problem?
Go to Control Panel> open User Accounts> Click Turn User Account Control On or Off> Click Continue>Clear the check box and click OK.
RIMM modules must be installed in pairs.
PCIe graphics card
10 meters (33 feet)

45. A customer wants to guard against Spyware on a Windows Vista workstation. Which of the following default programs is installed for this purpose?
Windows Defender
Disk Defragmentation
Install a wireless range extender to boost the signal.
Try paper from a different package of paper.

46. A user reports that Drive Manager is showing a newly installed drive as a foreign drive. Which of the following is MOST likely the cause of this warning message?
Try paper from a different package of paper.
Multimeter
The drive is a dynamic disk moved from another system.
Add additional memory to the laser printer.

47. Which of the following would a technician perform to cancel a print job?
Cable tester
Click on the printer icon and select cancel.
Diskpart
Use the Recovery Console and command fixboot.

48. A technician installed a new wireless access point on an existing small office home office (SOHO) network with a selective security option enabled. All wireless computers connect to the new network except one computer that cannot connect the wireless
ExpressCard
The power supply does not provide enough wattage to power the new graphics card.
Format the drive and reload the system.
The network uses MAC filtering.

49. Which of the following directory paths is the default profile folder for User1 in Windows 2000?
Keyboard
sfc
C:Documents and SettingsUser1
Boot order in the BIOS

50. A customer wants to check whether they have the necessary tools enabled to prevent intrusions and virus attacks on a Windows Vista workstation. Which of the following tools can be used to display the current configuration?
Install the Chipset Drivers
Security Center
nslookup
The memory is failing.