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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Operating system files for Windows Vista and Windows XP are located in which of the following?
C:windowssystem - C:windows
Power supply
Faulty charging circuit
Add the new printer to user's computer.

2. A technician is adding a new device to a system and is unable to find the driver disk. Which of the following is he BEST place to retrieve the latest drivers?

3. A client reports that the cursor on their laptop moves to one corner of the screen and stays there when they try to use the keyboard joystick. Which of the following components will MOST likely need to be replaced to resolve the issue?
Regional and Language Options
Anti-static wrist strap
Keyboard
One hard drive must be configured as master - and one as slave.

4. Which of the following can be accomplished from the System Configuration utility?
Manufacturer's website
Voltage setting
A faulty HDD connection
Disable services at startup - Disable start up programs.

5. A technician installs a SATA controller card and moves the hard drive cable from the system board o the SATA controller. The system POSTs and the controller BIOS recognizes the hard drive but oes not boot to the hard drive and start Windows. Which of
The SATA controller card was not set as a boot device in the computer BIOS.
Toner cartridge
Use recovery console and the bootcfg /rebuild command.
Support multiple PCIe display adapters.

6. Which of the following should a technician perform to check a hard disk for corruption?
All sub-folders inherit the most restrictive permissions within the folder.
Cable modem> router> computer
Port forwarding
Run the chkdsk command.

7. A user reports they are unable to access network resources. The users IP address is currently 169.254.0.1. On a network with DHCP configured - the user should be instructed to:
BOOT.INI
\ALPHAC$
Connect only one of the power connections on the drive.
run IPCONFIG /RENEW.

8. When applying thermal compound to the top of a CPU - apply a:
The fans are not cooling properly.
Microsoft WindowsVista Enterprise
Toggle the NUM lock key.
very thin layer - making sure to cover the CPU

9. A technician is working on a laptop that boots up and displays a poor quality picture on the LCD. Which of the following is the BEST troubleshooting step to take?
Replace the BIOS chip - Restore from backup
Task Manager
Update the BIOS.
Plug in an external monitor to see if it is a device driver problem.

10. A user reports that even though their anti-virus program is detecting and removing viruses on their system - the malware returns after successive restarts on their Windows Vista machine. The user has restarted the machine four times already. Which of
NIC will transmit data in only one direction at a time.
Have the user boot into Safe Mode by tapping F8 before Windows loads - and run the anti-virus scan once again.
LCD power inverter.
The USB hub was not externally powered.

11. Which of the following commands will show print and file shares on a PC?
The user has a USB drive in the system.
Task Scheduler
net view
Enable port forwarding on the router for port 3389 to the IP address.

12. A technician has configured all computers on the LAN - and the computers can communicate with each other - but they cannot access the Internet. Which of the following needs to be configured?
Spooler service is running.
Default Gateway
Internal antennas not connected.
The boot priority is set to CD-ROM in the BIOS.

13. A user recently purchased an 802.11g-capable laptop - but reports their network connection speed is much slower than expected. The technician notes that while the users wireless signal strength is excellent - they are connected at just 11Mbps. Which
Disk Management MMC Plug-in
The user is connected to an 802.11b wireless access point.
MSCONFIG
Run defrag

14. During the disinfection process - to eliminate a virus from inserting itself into the system restore point which of the following is the BEST solution?
Apply thermal compound to the chip.
The front USB ports were not connected to the system board header.
Disable System Restore.
NIC will transmit data in only one direction at a time.

15. A technician has installed new hardware and is experiencing blue screens on a Windows Vista workstation. Which of the following tools can be used to narrow down the issue?
480Mbps
IEEE 1394
Driver Verifier Manager
Read the manufacturers instructions.

16. A user gets an error that the SQL service is not started.Which of the following can the technician do to start the service?
Control Panel>Administrative Tools>Services>SQL service>start - My Computer>Manage>Services and Applications>Services>SQL service>start
gpupdate /force
chkdsk
C:Usersuser1Desktop

17. A client is having problems sending their email. If the company uses SMTP - which of the following ports is configured by default on their email client to allow mail out?
DHCP
System properties>Hardware>Driver Signing>Select ignore
25
Replace the power supply.

18. When booting Windows - check disk comes up and runs a scan only on drive E. The PC still boots and shows no signs of any errors or other problems. No installations or other software changes have been made. Which of the following is the MOST likely ca
A thumb drive is connected to the PC.
One device will need to be removed before an additional device will fit.
The system BIOS
802.11a

19. A technician powers on a user's PC and gets no video or POST. Which of the following is the BEST action to take to determine if this is a bad motherboard and/or CPU?
FDD
Upgrade the power supply to a higher wattage model.
NIC will simultaneously transmit data in both directions at a time.
Remove all memory modules - power on the PC - listen and watch for the POST.

20. A user states that their Windows XP computer is running extremely slowly. It has a P4 3.2GHz processor and 256MB of RAM. A technician opens Task Manager and sees that CPU usage is at 25% and PF Usage is at 314MB. Which of the following is MOST likely
Not enough physical RAM installed.
Boot to Safe Mode with Networking and attempt updates - Apply updates manually by downloading the definition files on another machine.
One or more of the new memory modules are faulty and should be removed or replaced.
Microsoft WindowsVista Enterprise

21. A user receives a message on a Windows Vista machine stating that there is an error with the boot configuration data. Which of the following is MOST likely corrupted - stopping the boot process?
No device driver found
msconfig
BCD
Device Manager

22. A user has a computer with a 100GB IDE hard drive formatted as a single FAT32 partition. The partition has 50GB of free space but the user receives an error when attempting to save a 5GB video file. Which of the following will resolve this issue?
From the command line - run chkdsk utilizing the /x switch.
Set the correct permissions for the user
Replace the modem.
Convert the partition to NTFS.

23. Additional RAM has been added to a PC. When the RAM amount is checked within Windows the additional memory is not reflected. Which of the following is the MOST likely cause?
The RAM was not properly seated in its memory slot.
One or more of the new memory modules are faulty and should be removed or replaced.
Format from the command line - Disk Management MMC Snap-In
Disk Manager

24. A user emails a remote assistance invitation to a technician. The technician receives and responds to the invitation but cannot connect to the users PC. Which of the following is the BEST reason for the failure?
PCIe graphics card
Change the Boot order in the BIOS.
The OS firewall is blocking the application.
Install more RAM.

25. Which of the following is the number of SCSI devices that can be added to a single narrow SCSI bus?
Device Manager
7
The driver CD is for Windows XP only.
Performance Monitor

26. After a printhead change - a user reports poor print quality on their inkjet printer. Which of the following should the technician do to resolve this issue?
Perform a printhead alignment test.
Check the DNS server.
Problem with the developing drum
C:UsersUser1

27. A technician is asked to build a system that will resist hard drive failure due to being dropped or excessive vibration. Which of the following hard drive types would be the BEST choice?
The CMOS battery needs to be replaced.
Adware
Solid state drive
A. The host computer is a portable computer - USB devices cannot be converted to a dynamic disk.

28. A technician is upgrading an internal IDE drive in a laptop. Which of the following HDD types is the technician MOST likely using?
The memory is bad and must be replaced. - The BIOS is not at the latest revision.
Enable MAC filtering.
PATA
Adware

29. A user is unable to connect a digital video camera up to a PC to transfer photos.Which of the following expansion cards should MOST likely be installed to resolve this?
The damaged ports contacts are shorting against the casing.
C:Usersuser1Desktop
IEEE 1394 card
The user plugged the headphones into the microphone jack.

30. A customer reports that their desktop PC will not maintain the correct time and date. The date and time must be set after a restart. Which of the following could be the cause of the problem?
CPU 1
The CMOS battery is defective.
The technician failed to connect the antenna wires to theWiFi card.
Two

31. Which of the following is the MOST likely cause of the system losing the date and time after every reboot?
Disk Manager
The CMOS battery is failing.
Use a portable anti-static pad and wrist strap - ensuring all components remain on the mat - and the wrist strap is connected to the mat.
NTBTLOG.TXT

32. Which of the following information will be displayed with the command ipconfig /all?
Change the jumper settings on the drive.
Run a scan in Safe Mode.
D. IP address - Subnet mask - Gateway - MAC address - DNS - Lease obtained/expiration.
Dependencies

33. A user asked to have a second hard drive installed on a single IDE channel in a computer. Which of the following must be taken into account?
One hard drive must be configured as master - and one as slave.
Reseat and check all cables.
Loopback plug
Support multiple PCIe display adapters.

34. A user cannot access the Internet via a proxy server. Which of the following ports needs to be set on the web browser proxy to allow HTTP traffic?
80
The laptop is configured to boot from the flash drive; the user should be instructed to remove the flash drive and reboot the laptop.
Adware
There are too many devices plugged into the USB hub.

35. A technician is cleaning spyware from a Windows XP machine. Because of the infections - the unit cannot browse the Internet to obtain anti-virus updates.Which of the following is the BEST course of action?
The system BIOS
IEEE 1394
Execute a Windows repair from the Windows setup media.
Boot to Safe Mode with Networking and attempt updates - Apply updates manually by downloading the definition files on another machine.

36. When configuring a wireless access point - which of the following options would BEST disable guest access?
Enable MAC address filtering
Disk Defragmenter
Slow response - web page redirection or unable to display web pages
Device Manager

37. In a 64-bitWindows operating system - which of the following directories is created twice - once for 32-bit applications and once for 64-bit applications?
The front side bus speed or clock multiplier is wrong.
Use a trusted aggressive pop-up blocker. - Avoid notorious websites and hyperlinks.
Windows Firewall
C:Program Files

38. Which of the following ping switches would be used to ping continuously until manually stopped?
-t
D. IP address - Subnet mask - Gateway - MAC address - DNS - Lease obtained/expiration.
Keyboard
The USB hub was not externally powered.

39. Which of the following steps will allow a technician to disable the prompting of the requirement for digital signatures of newly installed device drivers?
System Properties - Advanced - Performance
Turn the computer on and run chkdsk /r
Run defrag
System properties>Hardware>Driver Signing>Select ignore

40. A technician would like to create a spanned volume on two basic disks. Which of the following steps must be completed?
My Computer>Properties>Remote Tab>Allow Users to connect remotely to this computer>Select Remote Users.
Corrupt MBR
Create a striped set.
Task Scheduler

41. A laptop is connected to an external LCD projector. The computer boots up and the image is visible on the laptop screen but not via the projector. The cable from the laptop to the projector is connected on both ends and is a known good cable. The pro
The pass phrase is not correct.
Install the Chipset Drivers
Ntldr - boot.ini and ntdetect.com - or - IO.sys - boot.ini and ntboot.sys
The projector is not set to display the correct video source - The laptop is not set to display to the external video connector.

42. A technician is installing a wireless small office home office (SOHO) network and wants to hide the network visibility for security purposes. Which of the following should the technician configure to accomplish this task?
Using either FAT or NTFS - the limit is three - With extended partitions - there is no limit
Turn off SSID broadcast.
The permissions are inherited by all files and folders within that folder.
sigverif

43. A user reports they are unable to access the Internet. The technician attempts to ping 127.0.0.1 - which fails. Which of the following is the MOST likely source of the problem?
The network card in the users computer has failed.
Blu-Ray
Set the CMOS jumper on the motherboard to clear
Blu-Ray

44. A technician is troubleshooting a PC that will not obtain an IP address from the network. The NIC is setup for automatic IP addressing. Which of the following would be the MOST likely cause?
net help
tracert
Task Manager
DHCP service has stopped

45. A hard drive is experiencing poor performance. Which of the following would be the BEST option to help improve read/write speeds?
Disk Defragmentation
SSH
The memory is failing.
disabled.

46. A user reports that a program in Windows XP is not responding. A technician remotes into the user's computer to end the process. Which of the following is used to force the program to shutdown?
Manually start the service.
Task Manager
Power Users
Port 21 is open - The proxy setting in the antivirus application

47. A technician is told to configure all new PCs to support Wake on LAN (WOL). After upgrading the NIC to support WOL - the system still does not respond to a WOL call. Which of the following steps needs to be taken to support WOL?
The CMOS battery needs to be replaced.
In the BIOS - enable WOL
Safe Mode
The CMOS battery is failing.

48. Which of the following operating systems - by default - uses Documents as the name of a user's document folder?
WindowsVista
The permissions are inherited by all files and folders within that folder.
Boot to Safe Mode with Networking and attempt updates - Apply updates manually by downloading the definition files on another machine.
Driver Verifier Manager

49. A technician is replacing an LCD for a tablet PC but the touch screen functionality is not working. Which of the following is MOST likely the cause?
The front USB ports were not connected to the system board header.
The device driver for the LCD is corrupt.
Regional and Language Options
The amount of memory

50. A user has a computer with a 100GB IDE hard drive formatted as a single FAT32 partition. This drive is only used to store data. The user adds a second 100GB hard drive and wants to mirror the two drives. When the user goes to disk management there is
Solid state
Format from the command line - Disk Management MMC Snap-In
Driver Verifier Manager
Convert both drives to a dynamic disk.