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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A technician is trying to use the nslookup command. Which of the following needs to be installed before this command can be used?
tracert
Pressing F6 during the install to load third party drivers
TCP/IP
The network card in the users computer has failed.

2. A customer wants to purchase a FireWire-based external hard disk drive. Which of the following ports is needed on the machine to be able to utilize such a device?
MAC filtering
IEEE 1394
The USB plug is not seated properly. - The BIOS is not configured for USB support.
The CMOS battery needs to be replaced.

3. New software has been installed on a workstation and now the workstation is not functioning properly. The user tried to uninstall the software to return the system back to normal but that did not work. Which of the following would be the BEST method
Power supply tester
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Use System Restore to restore the system to the point before the software was initially installed.
Use a trusted aggressive pop-up blocker. - Avoid notorious websites and hyperlinks.

4. Which of the following should be the FINAL step a technician should take once they have cleaned a system of a malware infection?
Educate the user.
The user is connected to an 802.11b wireless access point.
A. The host computer is a portable computer - USB devices cannot be converted to a dynamic disk.
Install the correct drivers.

5. A customer reports that their newly purchased Windows Vista Home Premium notebook is unable to see other computers in their home office. Which of the following is the MOST likely cause?
The boot priority is set to CD-ROM in the BIOS.
Hard disk
PATA
The Network Location Type is Public.

6. A technician installed a new motherboard. Which of the following steps should the technician take NEXT?
There is too much electrical interference for the signal.
The new movie is a Blu-ray disc and not compatible with the PC.
The device driver is not loaded.
Update the BIOS.

7. A laptop is connected to an external LCD projector. The computer boots up and the image is visible on the laptop screen but not via the projector. The cable from the laptop to the projector is connected on both ends and is a known good cable. The pro
Spyware
ping
The projector is not set to display the correct video source - The laptop is not set to display to the external video connector.
An AGP slot - A PCIe slot

8. Which of the following is the default location for user account files in Windows Vista?
copied to a safe location and can be recovered using the antivirus program.
C:Program Files
C:users
%userprofile%AppDataLocal

9. Which of the following are methods to automatically update the antivirus application?
Drive light is always on even when no programs are running. - Cannot perform any anti-virus updates.
Use the Automatic Update feature built into the application - Use scripts.
IEEE 1394
Add the new printer to user's computer.

10. A computer has the below network configuration: IP Address: 192.168.1.5 Subnet mask: 255.255.255.0. Which of the following is the default gateway for the computer?
c:users<<username>>
Pressing F6 during the install to load third party drivers
192.168.1.1
ping

11. A client is having wireless network connection problems. The technician has determined that the location has a dead spot due to a concrete wall. Which of the following can the technician do to resolve the issue?
Add an access point.
sfc
IDE but with an adapter
gpupdate /force

12. A technician is waiting for a user to power on their PC to begin troubleshooting a problem. The computer name is PC1. Which of the following commands can the technician run that will continuously check if the system is reachable?
ping -t PC1
From the command line: net start spooler - Open the Services MMC>right click Print Spooler>Start
The system is not providing enough power to the USB port.
netstat -a

13. A user receives an Access is Denied error when trying to install an application on their computer. Which of the following should the technician check FIRST?
The administrative password needs to be changed.
Diskpart
The paging file size settings need to be adjusted.
heck if user is a local administrator on the computer

14. A technician is setting up a PC. The motherboard does not have PS/2 connectors. Which of the following keyboard connector ports will the technician have to use?
PCIe graphics card
USB
Cable modem> router> computer
Use a trusted aggressive pop-up blocker. - Avoid notorious websites and hyperlinks.

15. If a drives file system becomes corrupt - which of the following commands would the technician use to repair the file system?
Device conflict
chkdsk
Inverter board
Unplug the CMOS battery - Switch on the reset jumper.

16. When printing a document an out of memory error is displayed on the printer. Which of the following is MOST likely the issue?
System file corruption
The file is too large for the printer.
Run defrag
Firewall

17. A new firewall was installed on a system and since then a remote user has been unable to reach the file server. Which of the following should the technician verify is setup on the new firewall?
Port forwarding
The permissions are inherited by all files and folders within that folder.
Copy the photos to a USB drive and copy to the new computer.
Start the PC in Enable VGA Mode; reboot after login in normal mode.

18. Which of the following commands would be used to invoke the Disk Manager utility?
Cable tester
diskmgmt.msc
Dependencies
Enable MAC address filtering

19. A technician powers on a user's PC and gets no video or POST. Which of the following is the BEST action to take to determine if this is a bad motherboard and/or CPU?
Prevents unauthorized programs from being installed
Service Manager
Manufacturers guidelines for the beep codes
Remove all memory modules - power on the PC - listen and watch for the POST.

20. A user reports their LCD monitor has failed and replaces it with a CRT. On boot up - the monitor displays POST - but displays an Out of range message when the GUI starts to load. Which of the following methods should the technician use to resolve the
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Start the PC in Enable VGA Mode; reboot after login in normal mode.
Exclude the printers IP addresses from the DHCP scope.
Spyware

21. Which of the following tools should a technician use when replacing a motherboard in a PC?
20
Incorrect proxy settings
Anti-static wrist strap
Unplug the CMOS battery - Switch on the reset jumper.

22. A user reports they are unable to install an application on their PC. They are a member of the local PowerUsers group. They do not receive an error message - but they are prompted to reboot to complete the installation. After rebooting - the applicat
Click on the printer icon and select cancel.
The BIOS needs to be updated.
Format the drive and reload the system.
A local administrator must install the application.

23. A technician installs a new USB inkjet printer for a client. The client tests the printer by printing several pages. The text output is unreadable. Which of the following is the BEST solution for the problem?
System date/time
The drive is a dynamic disk moved from another system.
Install the correct drivers.
copied to a safe location and can be recovered using the antivirus program.

24. Which of the following would a technician perform to cancel a print job?
nslookup
Click on the printer icon and select cancel.
Convert the partition to NTFS.
Device conflict

25. A user reports they are unable to access network resources. The users IP address is currently 169.254.0.1. On a network with DHCP configured - the user should be instructed to:
An issue that will not prevent the basic function of the computer.
run IPCONFIG /RENEW.
tracert
The pass phrase is not correct.

26. In which of the following locations is the Windows Vista local user settings found?
%userprofile%AppDataLocal
DHCP
Disk Management MMC Plug-in
The computers CMOS battery has lost its charge.

27. The recommended time to schedule an anti-virus scan is:
RAID controller and two drives
during a time of low activity
File searching
A deny permission overrides an allow permission.

28. A customer reports that they are unable to access any network resources. To test the functionality of the customers NIC - the technician should use which of the following?
Faulty charging circuit
RIMM modules must be installed in pairs.
BOOT.INI
Loopback test

29. If the BIOS password has been lost or forgotten the technician should:
Power supply
remove the CMOS battery.
net help
USB

30. After a new system board is installed on a laptop - the system fails to POST. Which of the following should be done FIRST?
Add additional RAM to the printer.
Reseat and check all cables.
very thin layer - making sure to cover the CPU
Update the video card drivers to the latest version.

31. When converting a dynamic disk to a basic disk in Windows - which of the following will occur?
Any data on existing volumes will be permanently lost.
Upgrade the power supply to a higher wattage model.
Check for a floppy disk in the FDD.
-t

32. A technician is determining the baseline system requirements for new computers that their company is going to purchase. Which of the following system utilities should the technician run on the users existing PCs to help anticipate future system resou
Thermal compound
The BIOS detected the PCIe video card and disabled the onboard video.
Performance Monitor
RDP

33. A technician wants to disable User Account Control (UAC) in Windows Vista. How can this feature be disabled?
Exclude the printers IP addresses from the DHCP scope.
Go to Control Panel> open User Accounts> Click Turn User Account Control On or Off> Click Continue>Clear the check box and click OK.
Outdated signature files allowed a virus attack
BOOT.INI file is corrupt

34. Which of the following is a feature of Windows Vista User Account Control (UAC)?
Support multiple PCIe display adapters.
Anti-static wrist strap
Prevents unauthorized programs from being installed
PCIe graphics card

35. In Device Manage - an exclamation point next to a device indicates which of the following?
tracert
The power supply is not supplying enough power.
Device conflict
SMTP

36. On which of the following hard drive types must a technician change the jumper setting to match the motherboard/cabling combination?
CPU 1
Event Viewer Logs - Disk Management - Device Manager
PATA
NIC will transmit data in only one direction at a time.

37. A technician is performing a DSL and telephone installation at the same time. In order to use the DSL connection and the phones at the same time - without interference - which of the following does the technician need to install?
Filters
Wireless access point
DNS - HOSTS file
Install the Chipset Drivers

38. A technician is sent out to troubleshoot a Windows XP Media Center PC being used in acustomers enclosed home theatre. The customer describes symptoms of random system shutdowns - especially when the PC is being used to record media or watch lengthy h
The color depth is set too low. Open the Display Properties dialog box and set the Color Quality setting to Highest (64bit).
MAC filtering
The computer case was opened.
The small space is causing overheating.

39. A user reports that they are unable to print to a shared network printer. Other users are able to print to the same printer with no problems. Which of the following is the MOST likely solution?
Slow response - web page redirection or unable to display web pages
PATA
Allows a system to boot into a limited shell with command line functions.
De-select PausePrinting from within the Printer menu on the users computer.

40. A technician is sent to configure a wireless small office home office (SOHO) network in an urban area. Which of the following utilities can the technician disable to help prevent unauthorized users on the network?
netstat
Turn off SSID broadcast.
C:Program Files
SSID broadcast

41. Which of the following is true for a 10/100 NIC running at half-duplex?
Faulty sensor
RAID controller and two drives
NIC will transmit data in only one direction at a time.
The PC only has IDE ports available for expansion - not the needed SATA ports.

42. A technician is given a computer that is very slow but has a fast processor and plenty of memory. Which of the following commands could be used for troubleshooting start-up services?
Control Panel>Tools>Folder Options>File Types
sfc
msconfig
PATA

43. A powered on workstation will not show a monitor display and there are no beep codes. Which of the following is the MOST likely cause?
The jumper is set to clear the BIOS settings
A Blue I on a white field
Faulty sensor - Worn paper feed roller
Ensure all features of the system are functioning.

44. A new secondary hard drive was just installed into a computer running Windows XP but does not show up with a drive letter under My Computer.Which of the following needs to be done before the new drive will show up in My Computer?
Using Disk Manager - the new drive must be partitioned - Using Disk Manager - the new drive must be formatted.
HTTPS
Toggle the NUM lock key.
Enable MAC address filtering

45. Which of the following commands would be used to fix errors on the system disk?
Reset the page count.
Pull the CMOS battery - Use the appropriate jumper on main board.
Go to Control Panel (User Accounts and Family Safety) - User Accounts -Turn User Account Control on or off.
chkdsk /f

46. User 1 would like to setup an account for User 2 on their computer. User 2 cannot have access to the User 1s files and cannot change system settings. Which of the following should a technician recommend to User 1?
nslookup
A. Use the built-in Guest account and set personal files to private.
The power button is not working.
File searching

47. A customer using a laptop states several letters and numbers (e.g. W -E -S -D -X -C -2 -3) are not properly working on the keyboard. Which of the following is the NEXT step to resolve the issue?
NIC will transmit data in only one direction at a time.
Ensure the keyboard ribbon is firmly plugged into the motherboard.
Manually start the service.
DHCP

48. A customers office is located in their basement which is where the wireless router is located. The customers three desktop computers and network printer are hardwired. The customer reports a laptop connectivity issue in the second floor bedroom. Whic
System date/time
SMTP
Install a wireless range extender to boost the signal.
cacls

49. A user reports that even though their anti-virus program is detecting and removing viruses on their system - the malware returns after successive restarts on their Windows Vista machine. The user has restarted the machine four times already. Which of
PCIe graphics card
Go to Control Panel (User Accounts and Family Safety) - User Accounts -Turn User Account Control on or off.
chkdsk
Have the user boot into Safe Mode by tapping F8 before Windows loads - and run the anti-virus scan once again.

50. A user reports they are unable to access the Internet. The technician attempts to ping 127.0.0.1 - which fails. Which of the following is the MOST likely source of the problem?
The network card in the users computer has failed.
Filters
Power Users
xcopy