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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A system has been infected with a virus. The customer does not have a system backup. Which of the following is an effective method to remove the virus and preserve the customers data?
The ToggleKeys option is enabled.
Run a scan in Safe Mode.
BOOT.INI
Enable port forwarding on the router for port 3389 to the IP address.

2. A user reports their LCD monitor has failed and replaces it with a CRT. On boot up - the monitor displays POST - but displays an Out of range message when the GUI starts to load. Which of the following methods should the technician use to resolve the
Use the Recovery Console and command fixboot.
Start the PC in Enable VGA Mode; reboot after login in normal mode.
The user is connected to an 802.11b wireless access point.
System Information

3. Which of the following commands allows a technician to scan protected files and check the files version?
Task Scheduler
Multimeter
sfc
Blu-Ray

4. A USB cable has a mini-USB connector on one end and two standard size connectors on the other. Which of the following is the purpose of the second connector?
wf.msc
/bootlogo /noguiboot
Faulty sensor - Worn paper feed roller
The second USB connector increases the power and enables functionality of the device.

5. Which of the following should be installed prior to attaching a heatsink to a processor?
System properties>Hardware>Driver Signing>Select ignore
The projector is not set to display the correct video source - The laptop is not set to display to the external video connector.
ping localhost
Thermal compound

6. Where in Windows XP would a secondary DNS IP address be entered - that is used when the primary DNS server is unavailable?
NIC properties> Internet Protocol Properties
User Account Control (UAC).
HDD failure
The small space is causing overheating.

7. A technician is troubleshooting a PC that continuously reboots. The fan works and the heatsink is in good condition. Which of the following should the technician check NEXT?
The customers wireless card is not compatible with the new router; they need to have a newer 802.11g card installed.
That the proper amount of thermal paste has been applied.
Start the PC in Enable VGA Mode; reboot after login in normal mode.
HDD failure

8. A technician is resolving a computers IP address to a hostname but cannot remember the correct switch. Which of the following can the technician use to find the correct switch?
ping /?
HDD failure
Call a security technician to report.
The drive is a dynamic disk moved from another system.

9. Which of the following commands would provide a list of all local active TCP/IP connections?
RAID controller and two drives
netstat -a
MAC filtering
Perform a printhead alignment test.

10. After a technician installs a new CMOS battery on a motherboard - which of the following will the technician have to change?
Remove the floppy disk.
Update anti-virus and malware software and scan.
System date/time
Task Manager

11. A technician is replacing a wireless router on an existing small office home office (SOHO) network. The SSID - WPA and DHCP information has been correctly added. Which of the following must also be addressed?
Update the video card drivers to the latest version.
LCD backlight failure
The memory is not properly seated.
The administrative password needs to be changed.

12. Which of the following commands can prepare a new disk for use?
Increases read/write speed
Install an updated firmware on the BIOS
The WLAN card is 802.11b.
format

13. A technician is using msconfig and the OS does not recognize this as a valid command. Which of the following operating systems is the technician troubleshooting?
Windows 2000
System Information
convert
Filters

14. A user reports that their computer is unexpectedly shutting down. After several minutes - the computer can be powered on as normal. Which of the following is the MOST likely cause?
SNMP
Check Event Viewer to determine which service did not start - Run services.msc to see the state of each service listed.
The WLAN card is 802.11b.
The fans are not cooling properly.

15. Which of the following can be accessed with the Computer Management MMC snap-in tool?
480Mbps
Remove all memory modules - power on the PC - listen and watch for the POST.
Event Viewer Logs - Disk Management - Device Manager
Check themanufacturers website.

16. It is a companys policy to shut down all workstations at the end of the day. However - the majority of employees are leaving disks in their workstations and upon start up the next morning they are receiving a NTLDR is missing error. Which of the foll
The SATA controller card was not set as a boot device in the computer BIOS.
cacls
USB
Change the Boot order in the BIOS.

17. A technician attempts to convert the E drive to a dynamic disk; however - the option to convert is not available. Which of the following is the MOST likely cause?
Look around the monitor for items that maybe interfering with the display.
BOOT.INI
Update the virus signatures.
A. The host computer is a portable computer - USB devices cannot be converted to a dynamic disk.

18. Which of the following adapters will offer the HIGHEST data transfer rate?
The WLAN card is 802.11b.
802.11n
Power supply voltages
Archive existing records and clear the application log.

19. Which of the following commands is used to delete the entire contents of drive D: quickly?
SSH
SMTP
format d: /q
The new movie is a Blu-ray disc and not compatible with the PC.

20. Windows XP Professional was remotely installed on a workstation overnight. The next day - the customer states the workstation is attempting to reinstall the OS again. Which of the following actions should be taken to use the installed OS?
SATA
Task Scheduler
Support multiple PCIe display adapters.
Go to the BIOS and change the boot order to use the hard drive.

21. On a Windows XP Professional computer - several service fails to start messages appear. Which of the following service property tabs would be viewed to verify service requirements?
System Information
The file is too large for the printer.
Dependencies
Replace the power supply.

22. Which of the following directory paths is the default profile folder for User1 in Windows XP?
Oil from the skin can decrease coppers ability to conduct heat.
Spooler service is running.
tree
C:Documents and SettingsUser1

23. A technician would like to install a new primary SATA drive into a computer. Which of the following scenarios BEST describes the physical setup required for this task?
Use recovery console and the bootcfg /rebuild command.
Archive existing records and clear the application log.
rdisk.exe
Mount the SATA drive into an available 3.5 drive bay. Connect one end of a data cable to the drives signal connector - and the other to the SATA 0 connector on the motherboard. Connect an available 15-pin power connector to the drive.

24. Which of the following commands should be used to resolve a file permission issue?
Toner probe
The username and password are set to default.
A virus has infected the system.
cacls

25. A users machine is hanging right after the Windows splash screen occurs. The mouse cursor tracks - but the system is otherwise unresponsive. Which of the following is the MOST likely cause of this problem?
Start the PC in Enable VGA Mode; reboot after login in normal mode.
Use a trusted aggressive pop-up blocker. - Avoid notorious websites and hyperlinks.
Device driver issues
Map a new drive to an NTFS folder hosted by a different volume.

26. The standard port monitor in Windows XP uses which of the following protocols to configure and monitor the printer device status?
Connects the processor to the main memory - measured in MHz
SNMP
sfc
Add more RAM.

27. Which of the following wireless encryption standards would provide the HIGHEST level of security?
Socket 754
Using Disk Manager - the new drive must be partitioned - Using Disk Manager - the new drive must be formatted.
The administrative password needs to be changed.
WPA-PSK

28. Which of the following does the ping command do?
chkdsk /f
Communicates with network devices
Task Scheduler
Configure a MAC filter for the permitted laptops.

29. A customer wants to purchase a new motherboard that supports SLI. Which of the following will the new motherboard need to be able to do?
very thin layer - making sure to cover the CPU
Task Scheduler
Support multiple PCIe display adapters.
A processor of equal speed to CPU 0

30. Which of the following components could MOST likely cause a Non-system disk or disk error to occur after POST?
Faulty charging circuit
FDD
Allows a system to boot into a limited shell with command line functions.
3

31. A technician has received a BIOS update and wants to install it on a clients computer. Which of the following should be done before the BIOS update is installed?
Backup theclients data onto removable media.
Administrators - Power Users - Users - Guests
Use System Restore to restore the system to the point before the software was initially installed.
Task Manager

32. A storm occurred overnight and a user is having a problem turning on a workstation. The technician has determined power to the monitor is good when plugged into the same power strip as the workstation. Which of the following is the BEST tool to use?
Move the secondary hard drive next to the primary hard drive and connect to the primary bus.Connect the new DVD drive as the slave on the secondary bus.
Power supply tester
format d: /q
Implement and install a drive encryption program on all company assets.

33. A computer is failing to boot. Which of the following tools would be used FIRST in troubleshooting?
Call a security technician to report.
Power supply tester
\ALPHAC$
A virus has infected the system.

34. Which of the following tools would be used to format a partition but not the hard drive?
Format from the command line - Disk Management MMC Snap-In
IEEE 1394
dir
143

35. Which of the following will allow and deny Internet traffic?
Remove all memory modules - power on the PC - listen and watch for the POST.
Solid state drive
Netstat
Firewall

36. A technician has completed a computer repair by editing the registry. Which of the following should the technician do NEXT?
C:Documents and SettingsUser1
802.11a
BOOT.INI deleted
Ensure all features of the system are functioning.

37. A technician is installing several PCs in a home that is pre-wired with Ethernet to seven rooms. In the wiring closet all the Ethernet cables are hanging free and are not labeled. Which of the following tools would the technician use to locate the ca
Apply thermal compound to the chip.
Toner probe
Firewall
copied to a safe location and can be recovered using the antivirus program.

38. A customer requests that a technician setup a secure small office home office (SOHO) wirelessnetwork. Which of the following adds security to the network?
MAC filtering - Disable SSID broadcast
The fuser is not working properly.
Internal antennas not connected.
The incorrect WEP is being used.

39. Which of the following is a local host IP address?
127.0.0.1
The floppy drive
Disk Defragmentation
Ensure the keyboard ribbon is firmly plugged into the motherboard.

40. Which of the following will provide the GREATEST security for a WiFi network on a Windows XP workstation?
The system is not providing enough power to the USB port.
WPA2
LCD backlight failure
A corrupted or incorrect video driver is installed.

41. Which of the following GUI utilities would be used to determine the MAC address of a network card?
Format the drive and reload the system.
Voltage setting
D. Power supply does not have the proper connections.
System Information

42. A technician installs a SATA controller card and moves the hard drive cable from the system board o the SATA controller. The system POSTs and the controller BIOS recognizes the hard drive but oes not boot to the hard drive and start Windows. Which of
Backup theclients data onto removable media.
Copy the photos to a USB drive and copy to the new computer.
Run Autochk.exe from the Windows Installation Disk.
The SATA controller card was not set as a boot device in the computer BIOS.

43. Which of the following directory paths is the default profile folder for User1 in Windows 2000?
D. IP address - Subnet mask - Gateway - MAC address - DNS - Lease obtained/expiration.
C:Documents and SettingsUser1
The BIOS needs to be updated.
Toner probe

44. Which of the following adapter cards is MOST likely to require an additional power connector to operate properly?
sigverif
PCIe graphics card
PATA
Two

45. Which of the following will cause a ghost image on a printout?
The computers CMOS battery has lost its charge.
Problem with the developing drum
Task Manager
Services

46. Upon trying to print - a computer gives the error that the printer spooler service is not started. Which of the following tools could be used to restart the printer spooler service?
Services MMC Plug-in -Computer Management
127.0.0.1
Loopback plug
Replace the BIOS chip - Restore from backup

47. The new security feature in Vista that prevents programs from running with escalated privileges is called:
Service Manager
Blu-Ray
User Account Control (UAC).
Go to Control Panel (User Accounts and Family Safety) - User Accounts -Turn User Account Control on or off.

48. A computer has become infected with a piece of malware. The current system software has detected the threat and moved it into a special state. Which of the following terms BEST defines the state?
Quarantined
The computer case was opened.
SMTP
Replace the BIOS chip - Restore from backup

49. Which of the following commands will test a computers NIC for functionality?
ping localhost
tracert - ping
TCP/IP
127.0.0.1

50. There are four USB devices connected to a clients computer through a USB hub. The client states the external hard drive connected to this hub has had a dramatic deterioration in response time recently. Which of the following is the MOST likely cause?
There are too many devices plugged into the USB hub.
There is no operating system on the hard drive.
Power supply
Incorrect or corrupt driver