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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A client has installed an additional 1GB of RAM in a computer to accommodate the requirements of a new application. When the application is run a Low on Virtual Memory warning appears. Which of the following steps needs to be taken?
Four gigabytes
Go to Control Panel> open User Accounts> Click Turn User Account Control On or Off> Click Continue>Clear the check box and click OK.
The paging file size settings need to be adjusted.
20

2. A technician has just installed an upgraded graphics card. The computers power turns off before it finishes booting. Which of the following is the cause of the problem?
-t
Convert both drives to a dynamic disk.
The power supply does not provide enough wattage to power the new graphics card.
System Restore

3. A technician installs 8GB of RAM into a computer. The memory is properly detected by the system BIOS; however - the System Properties applet is reporting less than 4GB. Which of the following BEST describes the cause of this discrepancy?
Reset the page count.
Replace the BIOS chip - Restore from backup
The computer has a 32-bit version of Windows XP installed.
Enable MAC filtering.

4. A technician is sent out to troubleshoot a Windows XP Media Center PC being used in acustomers enclosed home theatre. The customer describes symptoms of random system shutdowns - especially when the PC is being used to record media or watch lengthy h
The small space is causing overheating.
Have the user boot into Safe Mode by tapping F8 before Windows loads - and run the anti-virus scan once again.
Regional and Language Options
BitLocker drive encryption

5. Which of the following is the cause if a user types in the letters U - I and O and displayed on the screen are the figures 4 - 5 and 6 on a laptop?
The SSID
BCD
Toggle the NUM lock key.
In the Control Panel - select Administrative Tools - select Services -click on the Print Spooler service and select start.

6. Upon trying to print - a computer gives the error that the printer spooler service is not started. Which of the following tools could be used to restart the printer spooler service?
Port 21 is open - The proxy setting in the antivirus application
Services MMC Plug-in -Computer Management
Netstat
IEEE 1394

7. Which of the following command line tools in Windows Vista is used for disk management?
Diskpart
Regional and Language Options
DHCP
Oil from the skin can decrease coppers ability to conduct heat.

8. A customer reports that a home wireless network is slow after the completion of the new apartment building nearby. Which of the following is the MOST secure solution for the problem?
3
7
The device driver is not loaded.
Enable MAC filtering.

9. Where in Windows XP SP2 Professional can a technician block incoming connections for programs and services?
Use System Restore to restore the system to the point before the software was initially installed.
Application
Windows Firewall
My Computer>Properties>Remote Tab>Allow Users to connect remotely to this computer>Select Remote Users.

10. Multiple customers are reporting that network response time is very slow. The technician suspects that excessive broadcasts may be causing the problem. Which of the following is the BEST tool to troubleshoot this issue?
Solid state
ping -t PC1
C:Documents and SettingsUser1
Netstat

11. A client reports that the LCD on their laptop has no display - but outlines of the graphics can be seen from some angles and an external monitor displays will no issues.Which of the following is the MOST likely cause?
BOOT.INI file is corrupt
Remove all memory modules - power on the PC - listen and watch for the POST.
LCD backlight failure
dir

12. When setting security permissions on a folder - which of the following properties apply?
All sub-folders inherit the most restrictive permissions within the folder.
DHCP
Read only permissions
chkdsk

13. Which of the following BEST describes the general meaning of a warning in one of the Event Viewer logs?
An issue that will not prevent the basic function of the computer.
After working hours
Allow port 443.
Press F8 and select Disable Automatic Restart on System Failure.

14. A user notices that when installing a program - the OS displays a dialog box stating that Windows needs your permission to continue. Which of the following options is turned on?
Quarantined
A processor of equal speed to CPU 0
In the Control Panel - select Administrative Tools - select Services -click on the Print Spooler service and select start.
UAC

15. To determine if remote host is reachable a technician would issue which of the following
Heatsink / cooling fan - Motherboard
The device driver is not loaded.
ping
Update the virus signatures.

16. A technician is troubleshooting a laptop LCD - and when the cover is opened nothing shows on the screen. Then all of a sudden the screen comes on and works fine. Which of the following should the technician check FIRST?
Services
Open the computers RAM compartment and inspect the labels.
From the command line: net start spooler - Open the Services MMC>right click Print Spooler>Start
Lid switch

17. Which of the following operating systems uses BitLocker to encrypt files on the hard drive?
The power button is not working.
Microsoft WindowsVista Enterprise
Hard disk
Permissions on the folder containing the financial data.

18. A user gets an error that the SQL service is not started.Which of the following can the technician do to start the service?
RDP
Control Panel>Administrative Tools>Services>SQL service>start - My Computer>Manage>Services and Applications>Services>SQL service>start
c:users<<username>>
Add additional memory to the laser printer.

19. The recommended time to schedule an anti-virus scan is:
The BIOS needs to be updated.
xcopy
during a time of low activity
C:users

20. A technician has properly setup a workgroup with multiple Windows XP and Vista PCs. The Windows Vista users report they are unable to see other PCs in the workgroup. The technician has tested connectivity with the ping command and all replied. Which
SMTP
The location type is currently PUBLIC.
The device is disabled.
Disable SSID broadcast

21. A technician is installing a wireless small office home office (SOHO) network and wants to hide the network visibility for security purposes. Which of the following should the technician configure to accomplish this task?
They have been infected with malware.
MBSA
Use recovery console and the bootcfg /rebuild command.
Turn off SSID broadcast.

22. A user has downloaded a game from the Internet. Afterwards they notice that links from search sites get redirected to unusual pages. After the problem is corrected - the user asks how the problem can be prevented in the future. The technician should
only obtain software from known and reputable sources.
After working hours
Disk Defragmenter
Go to the BIOS and change the boot order to use the hard drive.

23. A computer is redeployed after sitting in storage for a year and is now displaying the wrong date. Which of the following is the cause?
Listen for beep codes to determine if the video card needs reseated.
Use the recovery console to run thefixmbr utility.
The computers CMOS battery has lost its charge.
PATA

24. The client sends a document to the printer. The document prints out all random characters. Which of the following should the technician check FIRST?
The computer has a 32-bit version of Windows XP installed.
Check for the correct print driver.
IEEE 1394
Perform a printhead alignment test.

25. A technician is determining the baseline system requirements for new computers that their company is going to purchase. Which of the following system utilities should the technician run on the users existing PCs to help anticipate future system resou
Performance Monitor
Disconnect the computer from the network.
Remove the floppy disk.
It is there to protect against any changes being made to the OS that may be harmful and could make the OS unstable.

26. Which of the following will allow and deny Internet traffic?
Replace the BIOS chip - Restore from backup
Firewall
HTTPS
Default User - All Users

27. Which of the following tools would a technician use to reassign a drive letter?
DHCP is disabled.
System properties>Hardware>Driver Signing>Select ignore
Increases read/write speed
Disk Management

28. A technician received a laptop that has a dimly lit display. The technician connects an external monitor and can see a fully functional display. Which of the following is the MOST likely cause?
The driver CD is for Windows XP only.
Inverter board
chkdsk
Look for another expansion slot elsewhere on the unit.

29. A technician needs to add a second processor to the empty socket on a computers motherboard. Which of the following should be used?
Applications log
Boots the OS with minimum drivers
A processor of equal speed to CPU 0
chkdsk

30. A user reports that a device is not working. Within the device manager - a red X through the icon of a device indicates which of the following?
Plug in an external monitor to see if it is a device driver problem.
The power supply is not supplying enough power.
Using Disk Manager - the new drive must be partitioned - Using Disk Manager - the new drive must be formatted.
The device is disabled.

31. Shortly after the Press Ctrl-Alt-Delete to login screen appears in Windows XP - a user gets the error One or more services failed to start. Which of the following locations could be accessed to identify the service that did not start and attempt to s
net help
Manufacturers guidelines for the beep codes
Computer Management - Services MMC Plug-in
sfc

32. A user reports that VoIP telephone calls have static and a noticeable delay whenever other users are using the home network. Which of the following routing features should be used on the home network to resolve this issue?
A thumb drive is connected to the PC.
\ALPHAC$
All sub-folders inherit the most restrictive permissions within the folder.
QoS

33. A customer is experiencing problems with the display after their computer is fully booted but reports seeing the BIOS splash screen during boot. Which of the following would MOST likely be the cause?
Disk Management MMC Plug-in
A corrupted or incorrect video driver is installed.
The most restrictive permission overrides
The laptop is configured to boot from the flash drive; the user should be instructed to remove the flash drive and reboot the laptop.

34. Which of the following allows IP addresses to be assigned automatically?
The LCD cable is pinched
The internal hard drive has failed and needs to be replaced.
DHCP
Manufacturers guidelines for the beep codes

35. A technician is changing permissions on a folder. Which of the following is true regarding permissions?
Hard drive
The system BIOS
A deny permission overrides an allow permission.
The most restrictive permission overrides

36. A printer is leaving a ghost image on the printed pages. Which of the following would MOST likely be causing the issue?
The computer has a 32-bit version of Windows XP installed.
The power button is not working.
The first three octets of the MAC address.
Toner cartridge

37. A user has a toolbar installed that appears to be connected to Spyware. Which of the following is the BEST way to remove it?
Create a striped set.
Task Manager
rdisk.exe
Boot into Safe Mode and remove browser helper objects.

38. A user is trying to watch a high definition movie on a computer with a built-in DVD drive. Which of the following is the MOST likely reason that the user cannot watch the movie?
Blu-Ray discs are not compatible with DVD drives
Manually start the service.
Check themanufacturers website.
cacls

39. A user is getting ready to upgrade the graphics card in their computer with a performance PCIe graphics card. The user has verified that they have a 16x PCIe slot on their motherboard. Which of the following may also need to be upgraded?
Install more memory in the printer.
Power supply
Check the functionality of the LCD cutoff switch
The power button is not working.

40. Which of the following directory paths is the default profile folder for User1 in Windows XP?
The DHCP client is unable to obtain an IP address from the DHCP server.
Boot into Safe Mode and remove browser helper objects.
-t
C:Documents and SettingsUser1

41. Which of the following cable types should a technician use to support a 1Gbps SOHO LAN?
netstat
CAT6
Default Gateway
Move the secondary hard drive next to the primary hard drive and connect to the primary bus.Connect the new DVD drive as the slave on the secondary bus.

42. A technician has been asked to replace a hard drive in a laptop. The documentation calls for an IDE hard drive. Upon removal - the drive has an unfamiliar connector.Which of the following types of hard drives is in the laptop?
There are too many devices plugged into the USB hub.
Pull the CMOS battery - Use the appropriate jumper on main board.
CAT6
IDE but with an adapter

43. A user reports that they cannot install a new hard drive they purchased online. After further questioning - the technician finds out that the new hard drive is a solid state disk and the users PC is more than eight years old - currently running Windo
The PC only has IDE ports available for expansion - not the needed SATA ports.
DHCP is disabled.
Wireless access point
edit boot.ini

44. After a new system board is installed on a laptop - the system fails to POST. Which of the following should be done FIRST?
very thin layer - making sure to cover the CPU
Run Autochk.exe from the Windows Installation Disk.
Reseat and check all cables.
Check the DNS server.

45. A user asked to have a second IDE hard drive installed on their computer. Which of the following should be done FIRST?
Configure one of the HDD as master - and one as slave.
Corrupt MBR
Connect an audio cable between the drive and the sound card
Replace the power supply.

46. If a technician wants to evaluate a computers detailed statistics - which of the following is the BEST utility to view this information?
The use of a flash drive to copy the script into all the desktops.
tracert
Performance Monitor
Use a trusted aggressive pop-up blocker. - Avoid notorious websites and hyperlinks.

47. A user reports that they cannot access network resources. The technician checks the users IP address and notices that the user has an APIPA address instead of a DHCP issued IP address. Which of the following commands will resolve this so that the use
System date/time
Loopback test
Run ipconfig /release then ipconfig /renew
The second USB connector increases the power and enables functionality of the device.

48. Which of the following Windows XP commands can be used to repair the BOOT.INI file?
Two Type II cards - One Type III card
nslookup
bootcfg /rebuild
The pass phrase is not correct.

49. A user states they receive a message Boot device not found half of the time they boot theirsystem. Which of the following is the MOST likely cause?
Administrators - Power Users - Users - Guests
A faulty HDD connection
ping /?
Change the jumper settings on the drive.

50. A technician needs to add a hard drive to a PC. The drive needs to support a transaction log requiring up to 3Gbps transfer speed. Which of the following storage types will meet this requirement?
Heatsink / cooling fan - Motherboard
check the hard drive to ensure it is working.
SATA v2
Task Scheduler