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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A user reports not being able to print to a new printer but can print to an old printer. Everyone else in the same workgroup can print to the new printer. Which of the following will MOST likely solve the issue?

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2. Which of the following is an example of a hardware firewall?
Unplug the CMOS battery - Switch on the reset jumper.
Wireless Router
services.msc
netstat -nr

3. Which of the following allows IP addresses to be assigned automatically?
Use a network firewall.
convert
DHCP
PATA

4. A technician is setting up a PC. The motherboard does not have PS/2 connectors. Which of the following keyboard connector ports will the technician have to use?
ping
ping -t
Microsoft WindowsVista Enterprise
USB

5. Which of the following commands will allow a technician to disable startup programs?
The power supply does not provide enough wattage to power the new graphics card.
The antivirus service is disabled.
msconfig (choose startup from options)
LCD backlight failure

6. A technician suspects that a power supply on a computer may be going bad. Which of the following tools would BEST diagnose the part?
-t
Blu-Ray
QoS
Multimeter

7. A technician installs a new USB inkjet printer for a client. The client tests the printer by printing several pages. The text output is unreadable. Which of the following is the BEST solution for the problem?
DHCP
Set the new printer as the default printer. - Add the new printer to users computer.
RAID 0
Install the correct drivers.

8. A customer reports they are unable to connect to any computers outside of the office and they are unable to connect to the Internet. When the technician runs ipconfig - the customer gets the following output: IP address169.254.2.4 Subnet Mask.255.255
Access Point
The DHCP client is unable to obtain an IP address from the DHCP server.
The OS firewall is blocking the application.
very thin layer - making sure to cover the CPU

9. Which of the following paths is used to view the size of the paging file in Windows XP?
Open the computers RAM compartment and inspect the labels.
Replace the power supply.
System Properties>Advanced Tab>Performance Options>Advanced Tab
xcopy

10. Which of the following would a technician perform to cancel a print job?
msconfig (choose startup from options)
Update firmware.
Click on the printer icon and select cancel.
ping

11. A user reports that a newly installed external CD-RW is not working. A technician is called and he notes the user has the CD-RW drive - a flash disk - a rarely used external hard drive and a wireless network adapter plugged into an external USB hub.
Set the new printer as the default printer. - Add the new printer to users computer.
ipconfig /release then ipconfig /renew
B
The USB hub was not externally powered.

12. A user reports that even though their anti-virus program is detecting and removing viruses on their system - the malware returns after successive restarts on their Windows Vista machine. The user has restarted the machine four times already. Which of
Connect the appropriate power cable.
143
Have the user boot into Safe Mode by tapping F8 before Windows loads - and run the anti-virus scan once again.
Check Event Viewer to determine which service did not start - Run services.msc to see the state of each service listed.

13. A user wants to add an optical drive to their computer to archive 100GB of data.Which of the following writable optical drives will allow them to archive this data using the fewest discs?
Safe Mode
Blu-Ray
DHCP
Prevents unauthorized programs from being installed

14. A technician is troubleshooting software that was supposed to startup when the PC powered on. The software failed to start. Which of the following should the technician use to investigate the issue?
FAT32 cannot handle single files larger than 4GB.
Add additional memory to the laser printer.
Satellite
Application

15. A technician has received a Windows XP PC for repair with the following boot error Unmountable boot volume. Which of the following is the FIRST procedure that should be tried to correct the problem?
%systemdrive%Users
Not enough physical RAM installed.
Boot into the recovery console and runchkdsk /r
Loopback plug

16. A technician is trying to use the nslookup command. Which of the following needs to be installed before this command can be used?
TCP/IP
Install more memory in the printer.
80
Loop back plug

17. A user receives a new laptop and attempts to put the PCMCIA card from their previous laptop in the expansion slot of the new laptop. The card does not slide all the way into the slot. Which of the following device types will MOST likely fit the slot
ExpressCard
services.msc
Defrag the hard drive.
WPA-PSK

18. A client is having wireless network connection problems. The technician has determined that the location has a dead spot due to a concrete wall. Which of the following can the technician do to resolve the issue?
Boot in Safe Mode to remove.
RAM
Pressing Ctrl-Alt-Del and selecting Task Manager - Right clicking on the task bar and selecting Task Manager.
Add an access point.

19. A client reported that the network laser printer was not printing from the third tray. After repairing the issue - which of the following should the technician do NEXT?
The BIOS needs to be updated.
Disk Defragmentation
Toggle the NUM lock key.
Print a test page from all the trays.

20. Which of the following is the MOST likely cause of the system losing the date and time after every reboot?
get
The CMOS battery is failing.
The technician failed to connect the antenna wires to theWiFi card.
Applications log

21. A user has recently reported that a PC is having a problem sending emails using an email client in the Windows XP system. However - the PC can receive emails. Which of the following could be responsible for this problem?
BOOT.INI
The power supply is not supplying enough power.
sfc
SMTP

22. A new firewall was installed on a system and since then a remote user has been unable to reach the file server. Which of the following should the technician verify is setup on the new firewall?
WPA-PSK
The permissions are inherited by all files and folders within that folder.
Check if the computer manufacturer uses a separate power inverter for the screen.
Port forwarding

23. A technician is using msconfig and the OS does not recognize this as a valid command. Which of the following operating systems is the technician troubleshooting?
CMOS battery
Windows 2000
The paging file size settings need to be adjusted.
One device will need to be removed before an additional device will fit.

24. Which of the following actions creates a mount point?
Map a new drive to an NTFS folder hosted by a different volume.
Defrag the hard drive.
The front side bus speed or clock multiplier is wrong.
The fuser is not working properly.

25. A technician installed a new wireless access point on an existing small office home office (SOHO) network with a selective security option enabled. All wireless computers connect to the new network except one computer that cannot connect the wireless
The network uses MAC filtering.
fixboot
net view
Problem with the developing drum

26. A customer states they recently updated their system and now it will not boot properly in normal mode. Which of the following could be used from Safe Mode to correct the issue?
The laptop is configured to boot from the flash drive; the user should be instructed to remove the flash drive and reboot the laptop.
Pressing F6 during the install to load third party drivers
sfc
System Restore

27. Which of the following tools would be used to format a partition but not the hard drive?
Format from the command line - Disk Management MMC Snap-In
480Mbps
remove the CMOS battery.
Connect the appropriate power cable.

28. A client is having problems sending their email. If the company uses SMTP - which of the following ports is configured by default on their email client to allow mail out?
The USB hub was not externally powered.
25
The rollers on the printer need to be replaced.
Make sure the PS/2 plugs and ports are color matched.

29. A technician is replacing a heatsink. Which of the following will the technician MOST likely use to complete this job?
Boots the OS with minimum drivers
Multimeter
The front side bus speed or clock multiplier is wrong.
Thermal compound

30. When printing a document an out of memory error is displayed on the printer. Which of the following is MOST likely the issue?
The file is too large for the printer.
Task Scheduler
Read only permissions
Task Scheduler

31. Which of the following is the BEST utility to use when mounting a hard disk as a folder in a Windows XP Professional machine?
Disk Manager
IEEE 1394
QoS
Start>Run>typesfc /scannow>ok

32. Which of the following will display a list of hardware components and peripherals installed on a computer and allow a technician to enable - disable - remove or reinstall their drivers?
RAID controller and two drives
Set the jumpers on both hard drives to C/S.
Device Manager
%systemdrive%Users

33. A client reports that the cursor on their laptop moves to one corner of the screen and stays there when they try to use the keyboard joystick. Which of the following components will MOST likely need to be replaced to resolve the issue?
The SSID
System file corruption
Keyboard
The RAM was not properly seated in its memory slot.

34. Which of the following will restore the BIOS after a failed update?
The laptops AC adapter
A corrupted or incorrect video driver is installed.
Replace the BIOS chip - Restore from backup
NIC properties> Internet Protocol Properties

35. A technician replaces two 1GB DIMMs with two 2GB DIMMs. When the installed RAM amount is verified in Windows Vista - only 3GB appears. Which of the following is the MOST likely cause?
Windows Vista 32-bit can only address up to 3GB of memory.
Administrators - Power Users - Users - Guests
One device will need to be removed before an additional device will fit.
Prevents unauthorized programs from being installed

36. A user has installed a new firewall and wants to allow only web traffic. They have allowed port 80 on the firewall. When they test the connection they are unable to get to the secure websites. Which of the following should they configure to enable br
Two
The projector is not set to display the correct video source - The laptop is not set to display to the external video connector.
Allow port 443.
Change

37. A technician is installing several PCs in a home that is pre-wired with Ethernet to seven rooms. In the wiring closet all the Ethernet cables are hanging free and are not labeled. Which of the following tools would the technician use to locate the ca
format
Cellular card is disabled in the BIOS.
format
Toner probe

38. A customer states they cannot print and they are getting a message that the print spooler has not started. Which of the following will correct this error in the LEAST amount of time?
WindowsVista
64-bit WEP
Plug in an external monitor to see if it is a device driver problem.
From the command line: net start spooler - Open the Services MMC>right click Print Spooler>Start

39. A technician is cleaning spyware from a Windows XP machine. Because of the infections - the unit cannot browse the Internet to obtain anti-virus updates.Which of the following is the BEST course of action?
PATA
Task Scheduler
Read the manufacturers instructions.
Boot to Safe Mode with Networking and attempt updates - Apply updates manually by downloading the definition files on another machine.

40. There are four USB devices connected to a clients computer through a USB hub. The client states the external hard drive connected to this hub has had a dramatic deterioration in response time recently. Which of the following is the MOST likely cause?
There are too many devices plugged into the USB hub.
Disk Management
Check the DNS server.
Allow port 443.

41. A virus has been detected on a workstation. When the technician tries to manually delete the virus it is reported as in use by another application. Which of the following should be done FIRST to be able to delete the virus?
The network card in the users computer has failed.
SMTP
Boot in Safe Mode to remove.
802.11a

42. Which of the following ping switches would be used to ping continuously until manually stopped?
Disk Manager
Allow port 443.
-t
Set the new printer as the default printer. - Add the new printer to users computer.

43. A user wants to connect to a cellular network with a laptop while traveling. The laptop has aninternal cellular network card that is activated through the provider.Which of the following is the MOST likely reason that the card is not visible to the o
Install a wireless range extender to boost the signal.
Cellular card is disabled in the BIOS.
Cable modem> router> computer
nslookup

44. A user reports that an important file has been quarantined by the antivirus program. The technician should advise them the file has been:
copied to a safe location and can be recovered using the antivirus program.
wf.msc
Defrag the hard drive.
Corrupt MBR

45. Which of the following commands would a technician use to disable startup programs in Windows XP?
Disk Defragmentation
NTBTLOG.TXT
RAM failure
msconfig

46. When configuring a wireless access point - which of the following options would BEST disable guest access?
Diskpart
BOOT.INI deleted
Turn on and configure BitLocker.
Enable MAC address filtering

47. A technician has completed a computer repair by editing the registry. Which of the following should the technician do NEXT?
All sub-folders inherit the most restrictive permissions within the folder.
SATA v2
Ensure all features of the system are functioning.
Faulty sensor

48. A customer reports that their desktop PC will not maintain the correct time and date. The date and time must be set after a restart. Which of the following could be the cause of the problem?
Hard drive
80
Port forwarding
The CMOS battery is defective.

49. AWindows XP machine will only boot up and display the command prompt. The technician needs to modify the boot.ini file. Which of the following commands would be used?
LCD backlight failure
edit boot.ini
The power supply is not supplying enough power.
Using Disk Manager - the new drive must be partitioned - Using Disk Manager - the new drive must be formatted.

50. A technician has a PC that does not recognize the USB keyboard immediately after POST. Which of the following could be the cause?
The deny was selected on all share permissions
A multimeter
Faulty sensor
The USB plug is not seated properly. - The BIOS is not configured for USB support.