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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A technician wants domain group policy changes on a Windows XP computer to immediately propagate. Which of the following commands should the technician use?
chkntfs
gpupdate /force
Boot into the recovery console and runchkdsk /r
Induction toners

2. A technician has installed a new WAP into a SOHO environment - which of the following will provide the HIGHEST level of security?
The small space is causing overheating.
The laptop is configured to boot from the flash drive; the user should be instructed to remove the flash drive and reboot the laptop.
Boots the OS with minimum drivers
C. Turn off SSID - enable WPA2 - implement MAC filtering and change key every 30 days

3. Which of the following is the FIRST step after a clean Windows XP Installation?
Application
The network card in the users computer has failed.
Install the Chipset Drivers
Install more RAM.

4. Which of the following is true regarding the number of volumes that can be created on a basic disk?
Disable System Restore -update virus definitions - restart in Safe Mode - run full scan.
Enable Public location
Boot order in the BIOS
Using either FAT or NTFS - the limit is three - With extended partitions - there is no limit

5. A user reports that their computer will no longer boot and is displaying a non-system disk or disk error message. While troubleshooting the problem - the technician notices a scraping noise within the PC when it is powered on. Which of the following
The internal hard drive has failed and needs to be replaced.
System Restore
Support multiple PCIe display adapters.
Ensure all features of the system are functioning.

6. A customer is experiencing screen issues on their aging laptop. The technician discovers that the laptop has a tendency to decrease/increase screen brightness without user intervention - and sometimes it completely loses screen brightness. There is h
The username and password are set to default.
Change the Boot order in the BIOS.
Pull the CMOS battery - Use the appropriate jumper on main board.
LCD power inverter.

7. A customer requests that a technician setup a secure small office home office (SOHO) wirelessnetwork. Which of the following adds security to the network?
Run defrag
Port 21 is open - The proxy setting in the antivirus application
MAC filtering - Disable SSID broadcast
Router

8. A technician is updating a computer for a customer by removing their IDE drives and replacing them with SATA drives. The technician notes that these drives have a SATA power connection and a Molex connection. Which of the following is the BEST way to
Power supply tester
Run Autochk.exe from the Windows Installation Disk.
Connect only one of the power connections on the drive.
The user plugged the headphones into the microphone jack.

9. Which of the following broadband networking technologies is MOST widely available in isolated areas?
Archive existing records and clear the application log.
Satellite
Incorrect proxy settings
Install a wireless range extender to boost the signal.

10. A technician has a work order to replace a failing hard drive on a PC. The PC is in an environment with constant vibration and dust. Which of the following hard drive types should the technician use as a replacement?
Thermal compound
Solid state
Upgrade the power supply to a higher wattage model.
sfc

11. A user reports that they set their homepage to Microsoft.com - but every time they open a browser the homepage goes somewhere else - and never the same place twice. Which of the following is the MOST likely reason?
Permissions on the folder containing the financial data.
Adware
Windows Defender
remove the AC power.

12. When the power supply of a PC is performing erratically - which of the following can be used to determine output voltage?
A multimeter
In Disk Management create a volume on two or more dynamic disks.
80
A. Use the built-in Guest account and set personal files to private.

13. A user states that their laser printer jams constantly. The unit is a little over seven years old and has had no maintenance. Which of the following is the MOST likely cause of this issue?
Task Manager
Enable port forwarding on the router for port 3389 to the IP address.
The rollers on the printer need to be replaced.
Multimeter

14. Which of the following is the cause if a user types in the letters U - I and O and displayed on the screen are the figures 4 - 5 and 6 on a laptop?
Toggle the NUM lock key.
Disk Defragmentation
Listen for beep codes to determine if the video card needs reseated.
Thermal compound is not on the processor

15. A customer states they recently updated their system and now it will not boot properly in normal mode. Which of the following could be used from Safe Mode to correct the issue?
rdisk.exe
FDD
sfc
System Restore

16. A computer will not complete POST and a series of beeps is heard.Which of the following is the BEST material for the technician to consult?
Power Users
An external hard drive connected viaeSATA.
netsh firewall show state
Manufacturers guidelines for the beep codes

17. Which of the following is a reason why case fans should be installed in the front of a case?
Using either FAT or NTFS - the limit is three - With extended partitions - there is no limit
chkdsk
Convert the partition to NTFS.
It forces cooler air across the motherboard.

18. A customer states they cannot print and they are getting a message that the print spooler has not started. Which of the following will correct this error in the LEAST amount of time?
802.11n
sfc
From the command line: net start spooler - Open the Services MMC>right click Print Spooler>Start
tree

19. Which of the following tools can a technician use to determine whether changes should be made to increase security?
MBSA
It forces cooler air across the motherboard.
Add more RAM.
NIC will transmit data in only one direction at a time.

20. Which of the following directory paths is the default profile folder for User1 in Windows XP?
C:Documents and SettingsUser1
The new drives jumper is set for master.
chkdsk
Boot into the recovery console and runchkdsk /r

21. Which of the following tools could be used to test the voltage coming from a laptops AC adapter?
WPA2
The network card in the users computer has failed.
Multimeter
Add an access point.

22. On a Windows XP Professional computer - several service fails to start messages appear. Which of the following service property tabs would be viewed to verify service requirements?
Tuner card
Support multiple PCIe display adapters.
My Computer>Properties>Remote Tab>Allow Users to connect remotely to this computer>Select Remote Users.
Dependencies

23. A customer states that their laptop battery is not charging and it will not power on with the AC adapter. Which of the following would the technician use to check the AC adapter?
Multimeter
The pass phrase is not correct.
Map a new drive to an NTFS folder hosted by a different volume.
chkdsk

24. A technician needs to add a second processor to the empty socket on a computers motherboard. Which of the following should be used?
Disable DHCP
A processor of equal speed to CPU 0
IEEE 1394
tracert

25. A users laptop PC fails to boot and gives a message of invalid boot device on the screen. Each successive reboot gives the same message. The technician finds that the user has no floppy drive connected to the PC; however - they have a USB flash drive
Microsoft WindowsVista Enterprise
Voltage setting
The laptop is configured to boot from the flash drive; the user should be instructed to remove the flash drive and reboot the laptop.
The memory is not installed correctly.

26. Which of the following is the purpose of RAID 0?
Increases read/write speed
Prevents unauthorized programs from being installed
Any data on existing volumes will be permanently lost.
tree

27. A user notices that when installing a program - the OS displays a dialog box stating that Windows needs your permission to continue. Which of the following options is turned on?
Change the Boot order in the BIOS.
UAC
C:Windows
SMTP

28. Which of the following methods will restrict wireless access to specific devices?
Disk Defragmentation
Install a wireless range extender to boost the signal.
sfc
MAC filtering

29. Users are reporting their machines are losing connection to a central server during off hours - causing some processes that run after hours to stop. Which of the following commands would BEST confirm the problem?
Turn on and configure BitLocker.
ping -t
Keyboard
Press F8 and select Disable Automatic Restart on System Failure.

30. A technician is replacing a wireless router on an existing small office home office (SOHO) network. The SSID - WPA and DHCP information has been correctly added. Which of the following must also be addressed?
Set the new printer as the default printer. - Add the new printer to users computer.
802.11a
chkntfs
The administrative password needs to be changed.

31. A technician is replacing an LCD for a tablet PC but the touch screen functionality is not working. Which of the following is MOST likely the cause?
Check the DNS server.
Task Scheduler
The device driver for the LCD is corrupt.
Look for another expansion slot elsewhere on the unit.

32. A user reports that when powering on their computer only a black screen with a lone cursor appears. Which of the following is the FIRST step to determine the problem?
D. Power supply does not have the proper connections.
Listen for beep codes to determine if the video card needs reseated.
Enable MAC address filtering
chkdsk /f

33. In Device Manage - an exclamation point next to a device indicates which of the following?
Socket 754
Device conflict
B
Add additional memory to the laser printer.

34. On a Windows Vista PC - where are the user files located?
NTBTLOG.TXT
C:users
Use System Restore to restore the system to the point before the software was initially installed.
RDP

35. A technician is troubleshooting a PC that will not obtain an IP address from the network. The NIC is setup for automatic IP addressing. Which of the following would be the MOST likely cause?
Public Switched Telephone Network (PSTN)
Hard drive
A deny permission overrides an allow permission.
DHCP service has stopped

36. A client would like to utilize NTFS permissions to restrict access to the payroll folder. The clients rights are assigned as follows: AccountantsFull control - AdministrativeAssistants Read ManagersRead & execute - The client selects deny on all shar
The deny was selected on all share permissions
Faulty sensor - Worn paper feed roller
Boot order in the BIOS
System Properties>Advanced Tab>Performance Options>Advanced Tab

37. A technician has recovered a system from a virus infection but some of the system files were compromised. Which of the following tools can be run from the run dialog box to replace or repair system files?
Disable the integrated video card.
tracert
Blu-Ray discs are not compatible with DVD drives
sfc /scannow

38. Additional RAM has been added to a PC. When the RAM amount is checked within Windows the additional memory is not reflected. Which of the following is the MOST likely cause?
The RAM was not properly seated in its memory slot.
Default User - All Users
The fuser is not working properly.
netstat -nr

39. In which of the following locations does Windows Vista create the user profiles?
The OS firewall is blocking the application.
%systemdrive%Users
RAM
Have the user boot into Safe Mode by tapping F8 before Windows loads - and run the anti-virus scan once again.

40. Which of the following command line utilities could be used to verify basic connectivity between two network devices?
The user is connected to an 802.11b wireless access point.
tracert - ping
DHCP is disabled.
sfc /scannow

41. Shortly after a technician installed additional RAM in a users Windows 2000 workstation - the computer became stuck in a reboot loop. Which of the following will MOST likely restore the computers normal operation?
One or more of the new memory modules are faulty and should be removed or replaced.
Control Panel>Tools>Folder Options>File Types
IEEE 1394 card
Use a network firewall.

42. A user states that they have an invalid boot disk message on the computer after a reboot. Which of the following is the MOST likely reason?
Quarantined
IEEE 1394 card
The BIOS needs to be updated.
The user has a USB drive in the system.

43. Which of the following specifies the MAXIMUM recommended distance of Bluetooth 1.0 devices?
Support multiple PCIe display adapters.
10 meters (33 feet)
Faulty sensor
Disk Management

44. A user has a computer with a 100GB IDE hard drive formatted as a single FAT32 partition. The partition has 50GB of free space but the user receives an error when attempting to save a 5GB video file. Which of the following will resolve this issue?
Convert the partition to NTFS.
Make sure the PS/2 plugs and ports are color matched.
System date/time
Update anti-virus and malware software and scan.

45. A technician notices that the computer locks up at times and maintains a high commit charge. Which of the following is the BEST solution to resolve this problem?
25
Loopback plug
192.168.1.1
Install more RAM.

46. New software has been installed on a workstation and now the workstation is not functioning properly. The user tried to uninstall the software to return the system back to normal but that did not work. Which of the following would be the BEST method
The memory is not installed correctly.
\ALPHAC$
Use System Restore to restore the system to the point before the software was initially installed.
Add more RAM.

47. A technician has installed new hardware and is experiencing blue screens on a Windows Vista workstation. Which of the following tools can be used to narrow down the issue?
Prevents unauthorized programs from being installed
Driver Verifier Manager
Slow response - web page redirection or unable to display web pages
A virus has infected the system.

48. A technician has been asked to replace a hard drive in a laptop. The documentation calls for an IDE hard drive. Upon removal - the drive has an unfamiliar connector.Which of the following types of hard drives is in the laptop?
IDE but with an adapter
Format the drive and reload the system.
Replace the modem.
Find the proper manufacturer documentation.

49. A technician would like to create a spanned volume on two basic disks. Which of the following steps must be completed?
Performance Monitor
Create a striped set.
The user disabled theWiFi adapter with the hardware or software switch.
ping -t PC1

50. A technician suspects a computer has a virus - which of the following BEST describes the FIRST action to take?
ExpressCard
DHCP
Disconnect the computer from the network.
The system partition is corrupt - The boot.ini file has been deleted.