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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. After installing a high performance video adapter - the users computer reboots whenever resource intensive applications are run. Which of the following will MOST likely correct the problem?
Multimeter
An issue that will not prevent the basic function of the computer.
Upgrade the power supply to a higher wattage model.
Manufacturer's website

2. Which of the following will display a list of hardware components and peripherals installed on a computer and allow a technician to enable - disable - remove or reinstall their drivers?
Device Manager
Allows a system to boot into a limited shell with command line functions.
RAID 0
The laptop is configured to boot from the flash drive; the user should be instructed to remove the flash drive and reboot the laptop.

3. A user reports that they tried to plug in a USB device plug upside down and damaged one of the ports. Since this event - the user has not been able to get the computer to power on consistently. Which of the following is the MOST likely reason?
Wireless access point
c:users<<username>>
fixboot
The damaged ports contacts are shorting against the casing.

4. Which of the following 802.11 standards by default uses the 2.4GHz frequency range and supports speeds up to 11Mbps?
B
Windows Defender
Disable DHCP
BOOT.INI deleted

5. Which of the following ports must be open for FTP?
QoS
convert
Safe Mode
20

6. A customer reports that all print outs from their laser printer are smeared. Which of the following is the MOST likely cause?
Remove the floppy disk.
The fuser is not working properly.
RJ-11
Disable System Restore.

7. Which of the following commands will make a new directory?
Write all of the error message down immediately.
md
Install more memory in the printer.
DNS - HOSTS file

8. Which of the following are commonly associated with dial-up networking?
The memory is not properly seated.
Public Switched Telephone Network (PSTN)
FAT32 cannot handle single files larger than 4GB.
The memory is not installed correctly.

9. Which of the following can determine the type of RAM installed in a computer?
Check themanufacturers website.
C:Windows
A
The deny was selected on all share permissions

10. Which of the following are the steps for setting up a PC to enable Remote Desktop connection in Windows XP Professional?
Run defrag
only obtain software from known and reputable sources.
My Computer>Properties>Remote Tab>Allow Users to connect remotely to this computer>Select Remote Users.
Enable MAC address filtering

11. A technician is determining the baseline system requirements for new computers that their company is going to purchase. Which of the following system utilities should the technician run on the users existing PCs to help anticipate future system resou
The pass phrase is not correct.
20
Configure one of the HDD as master - and one as slave.
Performance Monitor

12. Which of the following commands would provide a list of all local active TCP/IP connections?
netstat -a
Thermal compound is not on the processor
Add more RAM.
Microsoft WindowsVista Enterprise

13. A customer states they recently updated their system and now it will not boot properly in normal mode. Which of the following could be used from Safe Mode to correct the issue?
System Restore
64-bit WEP
Add additional memory to the laser printer.
format d: /q

14. Which of the following actions creates a mount point?
Map a new drive to an NTFS folder hosted by a different volume.
Run the chkdsk command.
only obtain software from known and reputable sources.
Problem with the developing drum

15. A user reports their LCD monitor has failed and replaces it with a CRT. On boot up - the monitor displays POST - but displays an Out of range message when the GUI starts to load. Which of the following methods should the technician use to resolve the
LCD power inverter.
The user is connected to an 802.11b wireless access point.
Start the PC in Enable VGA Mode; reboot after login in normal mode.
Write all of the error message down immediately.

16. Which of the following directory paths is the default profile folder for User1 in Windows 2000?
B
C:Documents and SettingsUser1
C:Windows
Boot in Safe Mode to remove.

17. A technician is waiting for a user to power on their PC to begin troubleshooting a problem. The computer name is PC1. Which of the following commands can the technician run that will continuously check if the system is reachable?
Firewall
Apply thermal compound to the chip.
Spyware
ping -t PC1

18. A technician is configuring a second router on a small office home office (SOHO) network. The first router is already assigning IP addresses. Which of the following should the technician perform on the second router to avoid possible IP address confl
Disable DHCP
sfc
One hard drive must be configured as master - and one as slave.
DHCP

19. A computer will not complete POST and a series of beeps is heard.Which of the following is the BEST material for the technician to consult?
Use recovery console and the fixboot command.
Manufacturers guidelines for the beep codes
The computer has a 32-bit version of Windows XP installed.
Click on the printer icon and select cancel.

20. Which of the following should a technician check FIRST if a Windows XP user is trying to print a document and is getting the error message Print sub-system not available?
Change the jumper settings on the drive.
Spooler service is running.
Move the secondary hard drive next to the primary hard drive and connect to the primary bus.Connect the new DVD drive as the slave on the secondary bus.
There is too much electrical interference for the signal.

21. Each time a user tries to print a document; the user receives a out of memory error message. Which of the following would BEST solve the issue?
Power Users
Add additional RAM to the printer.
DNS - HOSTS file
System Information

22. A technician is installing several PCs in a home that is pre-wired with Ethernet to seven rooms. In the wiring closet all the Ethernet cables are hanging free and are not labeled. Which of the following tools would the technician use to locate the ca
Toner probe
Copy the photos to a USB drive and copy to the new computer.
The laptop has the older miniPCI expansion slot and the new card uses miniPCI express.
Tuner card

23. A technician is attempting to get into the BIOS and they are being prompted for a password. Which of the following can clear the BIOS password?
ping -t
Pull the CMOS battery - Use the appropriate jumper on main board.
Mini PCI
NIC properties> Internet Protocol Properties

24. A users machine is hanging right after the Windows splash screen occurs. The mouse cursor tracks - but the system is otherwise unresponsive. Which of the following is the MOST likely cause of this problem?
Device driver issues
System Properties - Advanced - Performance
The pass phrase is not correct.
ping windows.com

25. A customer would like to assign the My Documents folder to a separate volume within
The location type is currently PUBLIC.
Disk Defragmenter
Firewall
Use a mounted folder.

26. When would be the optimum time to schedule a virus scan?
The CPU is overheating.
Map a new drive to an NTFS folder hosted by a different volume.
A. Use the built-in Guest account and set personal files to private.
After working hours

27. A user reports that when powering on their computer all they see is a black screen with a cursor. Which of the following is the FIRST step to determine the problem?
check the hard drive to ensure it is working.
Listen for beep codes to determine if the video card needs reseated.
Default Gateway
The paging file size settings need to be adjusted.

28. Which of the following broadband networking technologies is MOST widely available in isolated areas?
Boot into the recovery console and runchkdsk /r
copied to a safe location and can be recovered using the antivirus program.
DHCP service has stopped
Satellite

29. A users laptop PC fails to boot and gives a message of invalid boot device on the screen. Each successive reboot gives the same message. The technician finds that the user has no floppy drive connected to the PC; however - they have a USB flash drive
Disable services at startup - Disable start up programs.
The laptop is configured to boot from the flash drive; the user should be instructed to remove the flash drive and reboot the laptop.
Heatsink / cooling fan - Motherboard
sfc

30. Which of the following commands is used to review and repair protected Windows XP files?
get
chkdsk /f
sfc
DHCP is disabled.

31. A technician is upgrading an internal IDE drive in a laptop. Which of the following HDD types is the technician MOST likely using?
PATA
Default Gateway
Move the secondary hard drive next to the primary hard drive and connect to the primary bus.Connect the new DVD drive as the slave on the secondary bus.
Windows Firewall

32. A user reports that their Windows XP machine restarts automatically on boot and the screen flashes blue for half a second. Which of the following allows a technician to capture the error code?
System Properties>Advanced>Environment variables>System variables
Press F8 and select Disable Automatic Restart on System Failure.
netsh firewall show state
In the Control Panel - select Administrative Tools - select Services -click on the Print Spooler service and select start.

33. A user reports they cannot access the Internet. The technician has verified the users browser settings. The users PC has a static IP configuration. Which of the following is the NEXT step the technician should take?
Boot to Safe Mode with Networking and attempt updates - Apply updates manually by downloading the definition files on another machine.
Turn the computer on and run chkdsk /r
Check the DNS server addresses and verify they are current.
Power supply tester

34. The technician has to format a new hard drive as a FAT32 file system. The hard drive capacity is 80GB. How many partitions will the technician have to create to use all of the hard drive capacity?
The hard drive needs to be replaced.
Three
The permissions are inherited by all files and folders within that folder.
Enable port forwarding on the router for port 3389 to the IP address.

35. Which of the following encryption methods requires a 10-digit network key?
System Properties>Advanced>Environment variables>System variables
Induction toners
RAID 0
64-bit WEP

36. A technician needs to check which ports are open in the Windows Firewall. Which of the following will allow the technician to view these settings?
netsh firewall show state
Device Manager
Microsoft WindowsVista Enterprise
HTTPS

37. A technician is installing an OS onto a new hard drive. The OS media is in the optical drive. Upon booting the system displays the message no operating system found. Which of the following should the technician check FIRST?
Wireless Router
The SATA controller card was not set as a boot device in the computer BIOS.
Adware
Boot order in the BIOS

38. A customer wants to guard against Spyware on a Windows Vista workstation. Which of the following default programs is installed for this purpose?
20
The BIOS needs to be updated.
The first three octets of the MAC address.
Windows Defender

39. A client reported that the network laser printer was not printing from the third tray. After repairing the issue - which of the following should the technician do NEXT?
The thermal paste will insulate heat around the processor.
Remediate the problem and then advise the customer on virus/spyware prevention.
System Restore
Print a test page from all the trays.

40. A technician has configured all computers on the LAN - and the computers can communicate with each other - but they cannot access the Internet. Which of the following needs to be configured?
SATA
Default Gateway
Faulty sensor
Boot to Safe Mode with Networking and attempt updates - Apply updates manually by downloading the definition files on another machine.

41. Which of the following may be required if a system shuts down after installing a new high performance video card?
Higher wattage power supply
Port forwarding rules
Device Manager
Mount the SATA drive into an available 3.5 drive bay. Connect one end of a data cable to the drives signal connector - and the other to the SATA 0 connector on the motherboard. Connect an available 15-pin power connector to the drive.

42. A customer reports that the laptop screen turns all red then goes all blue when moving the LCD hinge. Which of the following is the BEST description of the problem?
Device Manager
The LCD cable is pinched
Add the new printer to user's computer.
Incorrect proxy settings

43. Which of the following is the BEST utility to use when mounting a hard disk as a folder in a Windows XP Professional machine?
MAC filtering
Disk Manager
Higher wattage power supply
Check if the computer manufacturer uses a separate power inverter for the screen.

44. A user is experiencing system instability since upgrading to Windows XP Professional. After troubleshooting - the technician states it is a driver incompatibility issue. Which of the following Windows utilities allows a technician to monitor and trou
Spyware
Add additional RAM to the printer.
CMOS battery
sigverif

45. A client has a program that they want to run everyday at a certain time. Which of the following can a technician use to accomplish this?
Task Scheduler
Use the Automatic Update feature built into the application - Use scripts.
C:Windows
chkdsk

46. A technician was asked to remediate a serious - on-going virus and spyware situation for a particular customer. Which of the following should the technician do?
IEEE 1394 card
The antivirus service is disabled.
Remediate the problem and then advise the customer on virus/spyware prevention.
UAC

47. A user reports that after configuring the BIOS to boot to the hard drive first - the system still tries to boot from the optical drive. Which of the following is the MOST likely cause?
CMOS battery
Implement and install a drive encryption program on all company assets.
The power supply must have enough wattage to run all system hardware simultaneously.
20

48. In a defaultWindows Vista installation - which of the following directory paths would a file on the desktop of user1 be placed?
C:Usersuser1Desktop
Reseat and check all cables.
Router
Power Users

49. When installing an external USB hard drive - which of the following is the maximum speed that can be expected when connecting to a USB 2.0 port?
Set the jumpers on both hard drives to C/S.
480Mbps
The memory is not installed correctly.
System date/time

50. A user notices that when installing a program - the OS displays a dialog box stating that Windows needs your permission to continue. Which of the following options is turned on?
UAC
WPA-PSK
Disk Management
A Blue I on a white field