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Test your basic knowledge |
Comptia A + Computer Repair Practicals
Start Test
Study First
Subjects
:
certifications
,
comptia-a-+
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A technician is installing a high performance graphics card in a PCI express slot. Which of the following should be done FIRST after inserting the card into the slot?
An issue that will not prevent the basic function of the computer.
Windows 2000
Backup theclients data onto removable media.
Connect the appropriate power cable.
2. Which of the following command line utilities could be used to verify basic connectivity between two network devices?
Replace the power supply.
Windows Vista 32-bit can only address up to 3GB of memory.
tracert - ping
Device conflict
3. Which of the following is the BEST solution for repairing a hard drive that results in the NTLDR is missing display upon booting?
Use recovery console and the fixboot command.
The customers DNS server is unavailable.
No device driver found
MAC filtering
4. A technician has completed a computer repair by editing the registry. Which of the following should the technician do NEXT?
Ensure all features of the system are functioning.
nslookup
Disable System Restore -update virus definitions - restart in Safe Mode - run full scan.
convert
5. Which of the following can be accessed with the Computer Management MMC snap-in tool?
ping windows.com
FAT32 cannot handle single files larger than 4GB.
Event Viewer Logs - Disk Management - Device Manager
A virus has infected the system.
6. A user has discovered that even though they are using the latest version of the anti-virus software - the computer is still being infected by a virus. Which of the following is the BEST solution for this problem?
very thin layer - making sure to cover the CPU
Map a new drive to an NTFS folder hosted by a different volume.
Update the virus signatures.
UAC
7. When the power supply of a PC is performing erratically - which of the following can be used to determine output voltage?
Pop-ups
Check themanufacturers website.
tree
A multimeter
8. In a 64-bitWindows operating system - which of the following directories is created twice - once for 32-bit applications and once for 64-bit applications?
C:Program Files
Pressing Ctrl-Alt-Del and selecting Task Manager - Right clicking on the task bar and selecting Task Manager.
Hard drive
Disk Management
9. It is a companys policy to shut down all workstations at the end of the day. However - the majority of employees are leaving disks in their workstations and upon start up the next morning they are receiving a NTLDR is missing error. Which of the foll
Boot into the recovery console and runchkdsk /r
Read the manufacturers instructions.
Change the Boot order in the BIOS.
IDE but with an adapter
10. A technician installs 8GB of RAM into a computer. The memory is properly detected by the system BIOS; however - the System Properties applet is reporting less than 4GB. Which of the following BEST describes the cause of this discrepancy?
The computer has a 32-bit version of Windows XP installed.
The device driver for the LCD is corrupt.
Use a mounted folder.
Backup theclients data onto removable media.
11. Which of the following commands will make a new directory?
Enable boot logging. In Safe Mode - read the ntbtlog.txt file.
md
\ALPHAC$
check the hard drive to ensure it is working.
12. Which of the following commands would be used to invoke the Disk Manager utility?
The new movie is a Blu-ray disc and not compatible with the PC.
remove the CMOS battery.
The memory is bad and must be replaced. - The BIOS is not at the latest revision.
diskmgmt.msc
13. Which of the following tools would a technician use to reassign a drive letter?
Disk Management
Event Viewer
The memory is bad and must be replaced. - The BIOS is not at the latest revision.
USB
14. New software has been installed on a workstation and now the workstation is not functioning properly. The user tried to uninstall the software to return the system back to normal but that did not work. Which of the following would be the BEST method
Use System Restore to restore the system to the point before the software was initially installed.
A thumb drive is connected to the PC.
Reset the page count.
The customers DNS server is unavailable.
15. A customer reports that all print outs from their laser printer are smeared. Which of the following is the MOST likely cause?
The fuser is not working properly.
The USB hub was not externally powered.
tracert
The SSID
16. Most laptops have two PCMCIA slots that are stacked on top of each other with no separator in between. Which of the following does this accommodate?
Two Type II cards - One Type III card
System Information
Manufacturer's website
The pass phrase is not correct.
17. A user would like secure file encryption on their new Windows Vista Enterprise PC. The user informs the technician that they do not wish to spend extra money on a solution. Which of the following is the BEST recommendation for the technician to make
defrag
Turn on and configure BitLocker.
The system BIOS
The internal hard drive has failed and needs to be replaced.
18. A user receives an Access is Denied error when trying to install an application on their computer. Which of the following should the technician check FIRST?
heck if user is a local administrator on the computer
Device Manager
Add additional RAM to the printer.
Disk Management
19. A technician is installing a wireless small office home office (SOHO) network and wants to hide the network visibility for security purposes. Which of the following should the technician configure to accomplish this task?
Update anti-virus and malware software and scan.
md
7
Turn off SSID broadcast.
20. A computer will not complete POST and a series of beeps is heard.Which of the following is the BEST material for the technician to consult?
Problem with the developing drum
192.168.1.1
Go to Control Panel (User Accounts and Family Safety) - User Accounts -Turn User Account Control on or off.
Manufacturers guidelines for the beep codes
21. Which of the following is the minimum number of drive partitions required to run the BitLocker Drive Preparation tool?
20
A
Two
chkntfs
22. Which of the following is the name of the Windows Vista application that will display items such as a clock - weather and thumbnails on the desktop at startup?
System Properties - Advanced - Performance
netstat -nr
192.168.1.1
Sidebar
23. Which of the following commands will fix the master boot record?
fixmbr
Blu-Ray discs are not compatible with DVD drives
The customers DNS server is unavailable.
Reseat and check all cables.
24. Which of the following directory paths is the default profile folder for User1 in Windows XP?
The system partition is corrupt - The boot.ini file has been deleted.
Replace the modem.
C:Windows
C:Documents and SettingsUser1
25. A user states they cannot eject the CD/DVD tray from their laptop to get a CD out. Which of the following could the user do to effectively remove the CD?
The user disabled theWiFi adapter with the hardware or software switch.
C:users
The technician failed to connect the antenna wires to theWiFi card.
Allow port 443.
26. After removing several obsolete programs from a PC - a user is experiencing slower than usuallyprocessing times. Which of the following would be the BEST way to speed up the processing?
Defrag the hard drive.
attrib test.doc -r -a -s -h
The CMOS battery is defective.
B
27. A user reports that a program in Windows XP is not responding. A technician remotes into the user's computer to end the process. Which of the following is used to force the program to shutdown?
Task Manager
ipconfig /release then ipconfig /renew
Security Center
Power supply
28. Which of the following is the FIRST step a technician should take when installing a wireless network card?
SATA v2
Read the manufacturers instructions.
A. The host computer is a portable computer - USB devices cannot be converted to a dynamic disk.
Check for the correct print driver.
29. Which of the following creates a secure connection to a remote host?
The location type is currently PUBLIC.
Remove all memory modules - power on the PC - listen and watch for the POST.
SSH
192.168.1.1
30. Which of the following wireless standards uses the 5GHz frequency?
Induction toners
the chip has to be seated properly and locked down to be detected.
802.11a
The rollers on the printer need to be replaced.
31. A technician logs into a users computer and downloads a file from a central server to a users local document directory. After logging in - the user reports that they cannot open the file. Which of the following can the technician do to solve the prob
Set the correct permissions for the user
Modify
Set the jumpers on both hard drives to C/S.
Disk Management MMC Plug-in
32. Users are reporting that a Vista feature asks them for confirmation before running most applications or making system changes. Which of the following is the name of this Vista feature and where should the technician direct users to turn the functiona
SNMP
NTBACKUP.EXE
User Account Control; it can be turned off under User Accounts in the Control Panel.
convert
33. A technician has been tasked with setting up mirrored disk storage on a Windows XP computer. Which of the following should be installed FIRST?
The new movie is a Blu-ray disc and not compatible with the PC.
RAID controller and two drives
netstat -a
Enable MAC address filtering
34. A user has installed a second hard drive into a computer and receives a message stating Invalid Boot Volume. Which of the following should a technician recommend to solve this problem?
Set the jumpers on both hard drives to C/S.
Parental Controls
The memory is bad and must be replaced. - The BIOS is not at the latest revision.
B
35. A computer has become infected with a piece of malware. The current system software has detected the threat and moved it into a special state. Which of the following terms BEST defines the state?
Quarantined
The front USB ports were not connected to the system board header.
C:users
That the proper amount of thermal paste has been applied.
36. A user is getting ready to upgrade the graphics card in their computer with a performance PCIe graphics card. The user has verified that they have a 16x PCIe slot on their motherboard. Which of the following may also need to be upgraded?
Power supply
The laptops AC adapter
MBSA
chkdsk /f
37. A technician manually configured a device - which of the following icons in device manager would represent this?
Oil from the skin can decrease coppers ability to conduct heat.
Power supply voltages
Power supply
A Blue I on a white field
38. A customer states they cannot connect to a recently installed access point which is located just around the corner from their office. An elevator and a wiring closet are the only things between the customer and the access point. Which of the followin
Multimeter
RAID Level 1
ping -t PC1
There is too much electrical interference for the signal.
39. A company has had a high number of laptops stolen in the past three months.Which of the following is the BEST solution for the company to implement to protect the data on their laptops?
Check for a floppy disk in the FDD.
Implement and install a drive encryption program on all company assets.
\ALPHAC$
RAID controller and two drives
40. AWhich of the following components may cause a paper jam in a laser printer?
RAID Level 1
Faulty sensor - Worn paper feed roller
A virus has infected the system.
The new movie is a Blu-ray disc and not compatible with the PC.
41. A technician is troubleshooting a PC that will not turn on. The technician has determined that the PC is on a known good power outlet. Which of the following should the technician check NEXT?
Control Panel>Tools>Folder Options>File Types
SSH
Power supply
Look around the monitor for items that maybe interfering with the display.
42. When installing additional memory in a notebook computer - the MOST important point to remember is:
The most restrictive permission overrides
the chip has to be seated properly and locked down to be detected.
UAC
Add additional RAM to the printer.
43. When replacing a laptop keyboard - the FIRST thing to do is:
remove the AC power.
Use a mounted folder.
Install more memory in the printer.
Configure a MAC filter for the permitted laptops.
44. Which of the following adapter cards is MOST likely to require an additional power connector to operate properly?
The network card in the users computer has failed.
nslookup
Run ipconfig /release then ipconfig /renew
PCIe graphics card
45. A user asked to have a second IDE hard drive installed on their computer. Which of the following should be done FIRST?
Device Manager
The fuser is not working properly.
Install an updated firmware on the BIOS
Configure one of the HDD as master - and one as slave.
46. In Windows Vista - where would a technician find User1 desktop files?
chkntfs
Adware
Task Scheduler
C:UsersUser1Desktop
47. Which of the following is the BEST utility to use when mounting a hard disk as a folder in a Windows XP Professional machine?
Go to the BIOS and change the boot order to use the hard drive.
Disk Manager
ExpressCard
Toner probe
48. Which of the following commands will display the local routing table?
Diskpart
netstat -nr
Application
Computer Management - Services MMC Plug-in
49. A user reports that they cannot access a file on the local D drive of their PC. This is a non-system/non-boot drive. The technician needs to run chkdsk without rebooting the system. Which of the following methods will meet this goal?
From the command line - run chkdsk utilizing the /x switch.
PATA
Start the PC in Enable VGA Mode; reboot after login in normal mode.
An AGP slot - A PCIe slot
50. A technician is configuring a small office home office (SOHO) router to allow FTP access. Which of the following ports will the technician open?
Outdated signature files allowed a virus attack
143
20
Read the manufacturers instructions.