Test your basic knowledge |

Comptia A + Computer Repair Practicals

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A user reports that a newly installed external CD-RW is not working. A technician is called and he notes the user has the CD-RW drive - a flash disk - a rarely used external hard drive and a wireless network adapter plugged into an external USB hub.






2. A computer has the below network configuration: IP Address: 192.168.1.5 Subnet mask: 255.255.255.0. Which of the following is the default gateway for the computer?






3. A user is trying to watch a high definition movie on a computer with a built-in DVD drive. Which of the following is the MOST likely reason that the user cannot watch the movie?






4. Which of the following steps will allow a technician to disable the prompting of the requirement for digital signatures of newly installed device drivers?






5. A user reports that email is working but they are unable to access the Internet. Which of the following is the NEXT step in solving the issue?






6. In Device Manage - an exclamation point next to a device indicates which of the following?






7. A client explains their system is running slow - has trouble accessing the Internet and multiple windows are popping up on their own. Which of the following is the MOST likely cause?






8. A user reports they are unable to access the Internet. The technician attempts to ping 127.0.0.1 - which fails. Which of the following is the MOST likely source of the problem?






9. A technician has just installed an upgraded graphics card. The computers power turns off before it finishes booting. Which of the following is the cause of the problem?






10. Which of the following tools is used to initiate archive procedures in Windows XP Professional?






11. Which of the following will occur if too much thermal paste is used on a processor?






12. Which of the following should a technician perform to check a hard disk for corruption?






13. After receiving a service has failed to start message - which of the following commands would be helpful in troubleshooting the issue?






14. Which of the following command will display a list of folders and files?






15. In which of the following locations is the Windows Vista local user settings found?






16. When booting a Windows XP computer - two screens pop-up that offer a choice between two operating systems to boot to. Dual boot configuration is not installed on this computer. Which of the following files needs to be changed?






17. A user reports that their optical drive has power and they can put a disk in it - but it does not access the disk nor does the drive show in My Computer. Which of the following is the MOST likely reason?






18. The customer wants to upgrade to a newer model computer - but does not want to lose all the digital photos on the old computer. Which of the following is the QUICKEST way for the technician to move the photos?






19. A customer reports their system will not boot up. A technician determines the problem is a corrupt master boot record. Which of the following must be done to run the repair?






20. Which is of the following is the maximum file size for FAT32?






21. A virus has been detected on a workstation. When the technician tries to manually delete the virus it is reported as in use by another application. Which of the following should be done FIRST to be able to delete the virus?






22. A technician is troubleshooting a PC that is blocking SMTP requests. Which of the following ports will the technician need to open?






23. Which of the following will reset the BIOS settings?






24. A computer is failing to boot. Which of the following tools would be used FIRST in troubleshooting?






25. A user states their laptop will not stay on unless they hold the AC adapter plug in a certain position. Which of the following is the MOST likely cause?






26. While powering up a desktop PC - the unit will repeat three short beeps and will not POST. Which of the following is MOST likely the problem?






27. When a SMART error is received on a computer - which of the following devices MOST likely has a problem?






28. On laptops - the internal wireless adapter is known by which of the following form factors?






29. A technician has been asked to replace a hard drive in a laptop. The documentation calls for an IDE hard drive. Upon removal - the drive has an unfamiliar connector.Which of the following types of hard drives is in the laptop?






30. A user asked to have a second IDE hard drive installed on their computer. Which of the following should be done FIRST?






31. Which of the following commands would be used to verify the integrity of critical system files?






32. Which of the following directory paths is the default profile folder for User1 in Windows XP?






33. A technician suspects a computer has a virus - which of the following BEST describes the FIRST action to take?






34. A user reports they keep getting the error message missing or corrupt dll when logging into Windows. Which of the following can the technician do to resolve this issue?






35. A company has had a high number of laptops stolen in the past three months.Which of the following is the BEST solution for the company to implement to protect the data on their laptops?






36. Which of the following commands will display the local routing table?






37. A new firewall was installed and a customer reports that they can receive email but cannot send email. Which of the following protocols is being blocked?






38. A manager tells a technician that they cannot access the company's secure financial data stored on the accountants computer. The manager used to be able to access the files. Which of the following should the technician check?






39. In a defaultWindows Vista installation - which of the following directory paths would a file on the desktop of user1 be placed?






40. Which of the following broadband networking technologies is MOST widely available in isolated areas?






41. Which of the following commands will show print and file shares on a PC?






42. A user reports they would like to install a larger HDD but is not sure what type to buy. The user wants the technician to check and verify the type of HDD needed. The technician opens the case and looks at the HDD connectors they see a single thin ca






43. On which of the following hard drive types must a technician change the jumper setting to match the motherboard/cabling combination?






44. Which of the following protocols should be allowed through the firewall for a mail application?






45. A technician is adding a new device to a system and is unable to find the driver disk. Which of the following is he BEST place to retrieve the latest drivers?


46. A user wants to upgrade their CPU. They currently have a processor from vendor A - but the user wants to purchase a different vendors CPU. Which of the following will MOST likely need to be upgraded in order to support a CPU from a different manufact






47. A power outage caused a computer to shut off while the operating system was running. Which of the following would a technician run to make sure the operating system was not damaged?






48. In Windows Vista - which of the following commands would be used to verify that the previous system shutdown routine was completely successful?






49. A technician is trying to use the nslookup command. Which of the following needs to be installed before this command can be used?






50. A customer wants to check whether they have the necessary tools enabled to prevent intrusions and virus attacks on a Windows Vista workstation. Which of the following tools can be used to display the current configuration?