Test your basic knowledge |

Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. When booting a Windows XP computer - two screens pop-up that offer a choice between two operating systems to boot to. Dual boot configuration is not installed on this computer. Which of the following files needs to be changed?
BOOT.INI
Copy the photos to a USB drive and copy to the new computer.
ExpressCard
Boot into the recovery console and runchkdsk /r

2. A user reports they would like to install a larger HDD but is not sure what type to buy. The user wants the technician to check and verify the type of HDD needed. The technician opens the case and looks at the HDD connectors they see a single thin ca
SATA
Add additional RAM to the printer.
20
netstat -a

3. After replacing a processor - which of the following would be the NEXT step in reassembly?
Move the secondary hard drive next to the primary hard drive and connect to the primary bus.Connect the new DVD drive as the slave on the secondary bus.
Apply thermal compound to the chip.
Task Manager
C:windowssystem - C:windows

4. Which of the following commands will show print and file shares on a PC?
net view
Outdated signature files allowed a virus attack
Satellite
Use a mounted folder.

5. A technician is setting up a PC. The motherboard does not have PS/2 connectors. Which of the following keyboard connector ports will the technician have to use?
USB
The username and password are set to default.
Device Manager
fixboot

6. Each time a user tries to print a large color graphic the user receives an out of memory error message. The user needs to print the document now for an upcoming meeting. Which of the following would BEST solve the issue?
C:UsersUser1Desktop
From the command line - run chkdsk utilizing the /x switch.
Instruct the user to decrease the graphics resolution of the image.
Hard disk

7. A customer reports that they are unable to access any network resources. To test the functionality of the customers NIC - the technician should use which of the following?
Loopback test
Applications log
Increases read/write speed
bootcfg /rebuild

8. A customer wants to purchase a new motherboard that supports SLI. Which of the following will the new motherboard need to be able to do?
Modify
The memory is failing.
get
Support multiple PCIe display adapters.

9. Which of the following is the minimum number of drive partitions required to run the BitLocker Drive Preparation tool?
msconfig
ping
ping localhost
Two

10. A user notices that the workstations mouse pointer is moving by itself and is executing files. Which of the following is the BEST solution for the user to do?
Call a security technician to report.
Slow response - web page redirection or unable to display web pages
Create a striped set.
Change

11. Which of the following is the FIRST step a technician should take when installing a wireless network card?
Read the manufacturers instructions.
Use the Recovery Console and command fixboot.
Boots the OS with minimum drivers
Perform a printhead alignment test.

12. A user states that they have an invalid boot disk message on the computer after a reboot. Which of the following is the MOST likely reason?
The power supply is not supplying enough power.
The user has a USB drive in the system.
The damaged ports contacts are shorting against the casing.
One of the sticks of RAM is not seated properly.

13. A technician is installing a video card on a PC that currently has an onboard video card. The new video card is installed but will not display an image. Which of the following actions is required?
Click on the printer icon and select cancel.
Disable the integrated video card.
Task Scheduler
Go to Control Panel (User Accounts and Family Safety) - User Accounts -Turn User Account Control on or off.

14. A user has a computer with a 100GB IDE hard drive formatted as a single FAT32 partition. This drive is only used to store data. The user adds a second 100GB hard drive and wants to mirror the two drives. When the user goes to disk management there is
Default Gateway
Turn off SSID broadcast.
The new movie is a Blu-ray disc and not compatible with the PC.
Convert both drives to a dynamic disk.

15. A technician needs to add a hard drive to a PC. The drive needs to support a transaction log requiring up to 3Gbps transfer speed. Which of the following storage types will meet this requirement?
Three
UAC
format
SATA v2

16. A technician is tracing a cable from a desk back to a patch panel in the wiring closet. The cables are not labeled. Which of the following tools would BEST trace the cable?
run IPCONFIG /RENEW.
Instruct the user to decrease the graphics resolution of the image.
Induction toners
The system partition is corrupt - The boot.ini file has been deleted.

17. A user reports the dot matrix printer does not print clearly on part 4 and 5 of the multi-part form. Which of the following should be preformed FIRST?
The power supply must have enough wattage to run all system hardware simultaneously.
The print head needs to be adjusted.
BitLocker drive encryption
Have the user boot into Safe Mode by tapping F8 before Windows loads - and run the anti-virus scan once again.

18. While troubleshooting a network connection issue on a Windows XP workstation - a technician would like to see a list of all available network commands. Which of the following commands should the technician type?
DHCP
net help
Disk Defragmentation
Windows Defender

19. A remote user is attempting to install a new external storage device on their computer. The user reports they only have one port open on the back of the device and the port is similar to the USB port their mouse is connected to. The port has a bevel
IEEE 1394
Boot to Safe Mode with Networking and attempt updates - Apply updates manually by downloading the definition files on another machine.
Windows Firewall
Control Panel>Administrative Tools>Services>SQL service>start - My Computer>Manage>Services and Applications>Services>SQL service>start

20. A customer using a laptop states several letters and numbers (e.g. W -E -S -D -X -C -2 -3) are not properly working on the keyboard. Which of the following is the NEXT step to resolve the issue?
Have the user boot into Safe Mode by tapping F8 before Windows loads - and run the anti-virus scan once again.
Ensure the keyboard ribbon is firmly plugged into the motherboard.
Go to Control Panel (User Accounts and Family Safety) - User Accounts -Turn User Account Control on or off.
The DHCP server is unavailable.

21. A user reports that their system is starting to run slower - especially when opening large local files. The system has sufficient RAM for the users applications - but the hard drive seems to have higher than normal activity when opening large files.
Disable services at startup - Disable start up programs.
Disk Defragmenter
The fans are not cooling properly.
chkdsk /f

22. Which of the following malware types sits quietly in the background to collect and transmit sensitive information from a users computer?
The BIOS needs to be updated.
Ensure all features of the system are functioning.
Use the recovery console to run thefixmbr utility.
Spyware

23. Upon trying to print - a computer gives the error that the printer spooler service is not started. Which of the following tools could be used to restart the printer spooler service?
The driver CD is for Windows XP only.
Services MMC Plug-in -Computer Management
No device driver found
Copy the photos to a USB drive and copy to the new computer.

24. A USB cable has a mini-USB connector on one end and two standard size connectors on the other. Which of the following is the purpose of the second connector?
Power supply tester
Examine the print queue - stop and then restart the spooler service.
The second USB connector increases the power and enables functionality of the device.
A thumb drive is connected to the PC.

25. A user notices that when installing a program - the OS displays a dialog box stating that Windows needs your permission to continue. Which of the following options is turned on?
Power supply tester
UAC
wf.msc
convert

26. A technician has removed spyware from a users computer. Which of the following commands would BEST verify that all system files are intact and in their original versions?
Install more memory in the printer.
sfc
Power Users
Port forwarding

27. A technician gets a call from a customer with a Windows XP computer. The customer has just installed a new program in their computer. When the customer opens a file - it opens in a program that the customer does not want to use. Which of the followin
Backlight failure
The customers DNS server is unavailable.
Control Panel>Tools>Folder Options>File Types
C:users

28. A technician suspects one of the workstations in the office is infected with malware. Which of the following are symptoms of a malware infection?
Keyboard
Drive light is always on even when no programs are running. - Cannot perform any anti-virus updates.
Increases read/write speed
Device Manager

29. Which of the following commands will test a computers NIC for functionality?
ping localhost
\ALPHAC$
Incorrect proxy settings
The CMOS battery is defective.

30. Which of the following is true when setting default security permissions on a folder?
NTBACKUP.EXE
fixboot
RDP
The permissions are inherited by all files and folders within that folder.

31. A customer states that they can access all LAN resources but cannot access the Internet.Which of the following is the MOST likely cause?
Unplug the CMOS battery - Switch on the reset jumper.
Application
The print head needs to be adjusted.
Incorrect proxy settings

32. A technician is installing a wireless access point for a customer that wants to ensure only certain laptops are able to connect to the access point. Which of the following would BEST meet the customers needs?
USB
sfc
Configure a MAC filter for the permitted laptops.
Public Switched Telephone Network (PSTN)

33. By default - which of the following are needed to edit the boot.ini file directly if Show hidden files and folders is enabled in folder options?
Uncheck Hide protected operating system files in folder options - Uncheck the read only attribute in file properties.
SSID broadcast
RAM
Change

34. In Windows XP - where is setuplog.txt located?
Device Manager
/bootlogo /noguiboot
C:Windows
Install more memory in the printer.

35. A technician determines a laser printer is jamming at the fusing unit. They have checked the paper path in the printer and it is clear of anything that could cause a paper jam. Which of the following is the BEST solution?
Mini PCI
Employee Bs profile is set to use a virtual printer as the default printer.
rdisk.exe
Try paper from a different package of paper.

36. A user reports that they tried to plug in a USB device plug upside down and damaged one of the ports. Since this event - the user has not been able to get the computer to power on consistently. Which of the following is the MOST likely reason?
Device Manager
The damaged ports contacts are shorting against the casing.
Multimeter
Perform a printhead alignment test.

37. Which of the following commands would provide a list of all local active TCP/IP connections?
The customers DNS server is unavailable.
Read the manufacturers instructions.
netstat -a
Use a portable anti-static pad and wrist strap - ensuring all components remain on the mat - and the wrist strap is connected to the mat.

38. Which of the following adapter cards is MOST likely to require an additional power connector to operate properly?
The deny was selected on all share permissions
The print head needs to be adjusted.
Allow port 443.
PCIe graphics card

39. A user reports that when powering on their computer all they see is a black screen with a cursor. Which of the following is the FIRST step to determine the problem?
Listen for beep codes to determine if the video card needs reseated.
802.11n
Set the new printer as the default printer. - Add the new printer to users computer.
Disable System Restore.

40. A printer is suddenly not printing using Windows XP. Which of the following is the BEST procedure to get the printing restarted?
Examine the print queue - stop and then restart the spooler service.
Implement and install a drive encryption program on all company assets.
Faulty sensor
The laptops AC adapter

41. When turning on a PC a series of beeps is heard but no display is seen.Which of the following could be the issue?
The ToggleKeys option is enabled.
The memory is not installed correctly.
Allows a system to boot into a limited shell with command line functions.
/bootlogo /noguiboot

42. A desktop computer will POST and boot to the operating system. After a few minutes the system will suddenly turn itself off. It is unable to power on again for a few minutes. The problem repeats itself. Which of the following is MOST likely the cause
Application
The device driver is not loaded.
The CPU is overheating.
The front side bus speed or clock multiplier is wrong.

43. Which of the following commands is used to delete the entire contents of drive D: quickly?
DHCP is disabled.
Power supply
format d: /q
IEEE 1394

44. Which of the following does the ping command do?
Communicates with network devices
Microsoft WindowsVista Enterprise
Microsoft WindowsVista Enterprise
FDD

45. A technician manually configured a device - which of the following icons in device manager would represent this?
Label every screws location and cable path - Ensure the technician wears an ESD strap.
One or more of the new memory modules are faulty and should be removed or replaced.
Set the new printer as the default printer. - Add the new printer to users computer.
A Blue I on a white field

46. Which of the following will restore the BIOS after a failed update?
Increases read/write speed
Power supply tester
Replace the BIOS chip - Restore from backup
Examine the print queue - stop and then restart the spooler service.

47. A user is trying to boot a desktop PC from their A: drive. Which of the following devices is the user describing?
Public Switched Telephone Network (PSTN)
RJ-11
The floppy drive
One hard drive must be configured as master - and one as slave.

48. A client reports that the LCD on their laptop has no display - but outlines of the graphics can be seen from some angles and an external monitor displays will no issues.Which of the following is the MOST likely cause?
Ntldr - boot.ini and ntdetect.com - or - IO.sys - boot.ini and ntboot.sys
%systemdrive%Users
Convert both drives to a dynamic disk.
LCD backlight failure

49. Additional RAM has been added to a PC. When the RAM amount is checked within Windows the additional memory is not reflected. Which of the following is the MOST likely cause?
Task Manager
Faulty sensor - Worn paper feed roller
The RAM was not properly seated in its memory slot.
tracert

50. Multiple customers are reporting that network response time is very slow. The technician suspects that excessive broadcasts may be causing the problem. Which of the following is the BEST tool to troubleshoot this issue?
The print head needs to be adjusted.
Netstat
The OS firewall is blocking the application.
SSID broadcast