Test your basic knowledge |

Comptia A + Computer Repair Practicals

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A technician notices that after Windows Vista loads - the antivirus software does not start properly. Which of the following is the problem?






2. A technician was asked to remediate a serious - on-going virus and spyware situation for a particular customer. Which of the following should the technician do?






3. Which of the following 802.11 standards by default uses the 5GHz frequency range and supports speeds up to 54Mbps?






4. A user reports that they tried to plug in a USB device plug upside down and damaged one of the ports. Since this event - the user has not been able to get the computer to power on consistently. Which of the following is the MOST likely reason?






5. A customer wants to install a new writable optical drive. They have a very large collection of files and want the new drive to be able to archive. Which of the following drive technologies would allow them to archive their collection using the fewest






6. A user reports that an important file has been quarantined by the antivirus program. The technician should advise them the file has been:






7. Which of the following commands would a technician use to disable startup programs in Windows XP?






8. Which of the following tools would be used in order to test the voltage output of a laptop A/C adapter?






9. A computer has the below network configuration: IP Address: 192.168.1.5 Subnet mask: 255.255.255.0. Which of the following is the default gateway for the computer?






10. Which of the following could cause an Inaccessible boot drive error during the boot process?






11. A client states that they are unable to install a new program. Which of the following can the technician use to connect by means of a terminal services session?






12. In which of the following locations is the Windows Vista local user settings found?






13. A client would like to utilize NTFS permissions to restrict access to the payroll folder. The clients rights are assigned as follows: AccountantsFull control - AdministrativeAssistants Read ManagersRead & execute - The client selects deny on all shar






14. A technician wants to hide the wireless router's ID. Which of the following would accomplish this?






15. When booting Windows - check disk comes up and runs a scan only on drive E. The PC still boots and shows no signs of any errors or other problems. No installations or other software changes have been made. Which of the following is the MOST likely ca






16. A technician is given a computer that is very slow but has a fast processor and plenty of memory. Which of the following commands could be used for troubleshooting start-up services?






17. In Device Manage - an exclamation point next to a device indicates which of the following?






18. Where in Windows XP SP2 Professional can a technician block incoming connections for programs and services?






19. A technician installed a new wireless access point on an existing small office home office (SOHO) network with a selective security option enabled. All wireless computers connect to the new network except one computer that cannot connect the wireless






20. The recommended time to schedule an anti-virus scan is:






21. When replacing a laptop keyboard - the FIRST thing to do is:






22. A user reports that a computer reboots several times a day unexpectedly. Configuration management shows that the machine recently had a second hard drive and a DVDROM burner installed. Which of the following BEST describes the troubleshooting steps?






23. A user reports that they cannot access network resources. The technician checks the users IP address and notices that the user has an APIPA address instead of a DHCP issued IP address. Which of the following commands will resolve this so that the use






24. Which of the following commands will test a computers NIC for functionality?






25. When getting an Inaccessible boot drive error - the FIRST step to solve the issue should be to:






26. A user reports that their optical drive has power and they can put a disk in it - but it does not access the disk nor does the drive show in My Computer. Which of the following is the MOST likely reason?






27. A technician has completed a computer repair by editing the registry. Which of the following should the technician do NEXT?






28. After removing several obsolete programs from a PC - a user is experiencing slower than usuallyprocessing times. Which of the following would be the BEST way to speed up the processing?






29. Which of the following commands would a technician use to view the active application connections on a local PC to the network?






30. Which of the following BEST explains the purpose of the Windows Recovery Console?






31. An end user reports that they are unable to access any websites or network resources by the fully qualified domain name (FQDN); however - the technician is able to access these resources by IP address. Which of the following is the MOST likely cause






32. Which of the following commands should be used to resolve a file permission issue?






33. Which of the following BEST describes why a technician should avoid touching the copper piping on heat sinks?






34. The technician has to format a new hard drive as a FAT32 file system. The hard drive capacity is 80GB. How many partitions will the technician have to create to use all of the hard drive capacity?






35. When removing a malware infection from a machine - which of the following modes should be used?






36. A customer cannot print certain PDF documents on their laser printer. The print job is a multi- page large PDF with multiple colors. Which of the following is the MOST likely solution?






37. A laptop screen is extremely faint when booting. There is no backlight but the image appears to be on the screen. Which of the following is the BEST step to follow next?






38. The customer brings their mini-tower and a new DVD/RW drive they want installed. The technician finds a second hard drive in an empty 5.25 bay connected to the secondary bus and jumpered as a slave. The ribbon cable will not stretch from the primary






39. A user states that their laser printer jams constantly. The unit is a little over seven years old and has had no maintenance. Which of the following is the MOST likely cause of this issue?






40. Which of the following adapters will offer the HIGHEST data transfer rate?






41. A customer reports that all printed documents display random characters. Which of the following is the MOST likely cause of this problem?






42. If a technician is traveling outside of the US - which of the following should be checked before setting up a workstation?






43. Which of the following are the steps for setting up a PC to enable Remote Desktop connection in Windows XP Professional?






44. A technician replaces two 1GB DIMMs with two 2GB DIMMs. When the installed RAM amount is verified in Windows Vista - only 3GB appears. Which of the following is the MOST likely cause?






45. A user asked to have a second IDE hard drive installed on their computer. Which of the following should be done FIRST?






46. Which of the following features can be identically configured on a wireless access point and in the wireless network OS settings?






47. If a technician wants to evaluate a computers detailed statistics - which of the following is the BEST utility to view this information?






48. A customer using Windows Vista wants to disable User Account Control (UAC). Which of the following responses should the technician give to explain the UAC?






49. When turning on a PC a series of beeps is heard but no display is seen.Which of the following could be the issue?






50. A technician is troubleshooting a PC that lost connectivity to a network. Which of the following tools would the technician use to view the network card configuration?