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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A technician is changing permissions on a folder. Which of the following is true regarding permissions?
The computer case was opened.
Install the Chipset Drivers
A deny permission overrides an allow permission.
chkdsk

2. Which of the following commands will duplicate entire directories from one location to another?
The BIOS needs to be updated.
PATA
Windows Defender
xcopy

3. Which of the following tools could be used to test the voltage coming from a laptops AC adapter?
The device driver for the LCD is corrupt.
Faulty sensor - Worn paper feed roller
Multimeter
Use a trusted aggressive pop-up blocker. - Avoid notorious websites and hyperlinks.

4. A new processor is released and the motherboard manufacturer states that it will be supported. When starting up the workstation with the newly installed processor - multi-beep codes are generated.Which of the following is the MOST likely cause?
The BIOS needs to be updated.
System Information
remove the AC power.
The thermal paste will insulate heat around the processor.

5. A Windows XP system locks up after the GUI starts to load. The system will start in Safe Mode. The Event Viewer reports that a driver failed to load. Which of the following methods would help diagnose the problem?
Enable boot logging. In Safe Mode - read the ntbtlog.txt file.
Unplug the CMOS battery - Switch on the reset jumper.
xcopy
Archive existing records and clear the application log.

6. Two employees share a computer. The computer has a locally attached USB printer. Both users are local administrators of the computer. Both employees login under their own accounts. Employee A can print with no issue; however - employee B cannot. No e
FDD
Employee Bs profile is set to use a virtual printer as the default printer.
C:Windows
Corrupt MBR

7. When installing a small office home office (SOHO) network - which of the following can a technician configure to hide wireless networks from unauthorized users and attackers?
Disable SSID broadcast
DHCP
An external hard drive connected viaeSATA.
C:Program Files

8. A user recently purchased an 802.11g-capable laptop - but reports their network connection speed is much slower than expected. The technician notes that while the users wireless signal strength is excellent - they are connected at just 11Mbps. Which
System properties>Hardware>Driver Signing>Select ignore
Disk Management MMC Plug-in
NTBTLOG.TXT
The user is connected to an 802.11b wireless access point.

9. Which of the following is the only guaranteed way to get rid of a virus or malware?
Power supply tester
The projector is not set to display the correct video source - The laptop is not set to display to the external video connector.
Format the drive and reload the system.
Install more memory in the printer.

10. An end user reports that they are unable to access any websites or network resources by the fully qualified domain name (FQDN); however - the technician is able to access these resources by IP address. Which of the following is the MOST likely cause
The customers DNS server is unavailable.
Use the Automatic Update feature built into the application - Use scripts.
WPA2
Install the correct drivers.

11. A technician is troubleshooting a PC that continuously reboots. The fan works and the heatsink is in good condition. Which of the following should the technician check NEXT?
Boot order in the BIOS
That the proper amount of thermal paste has been applied.
Check the DNS server addresses and verify they are current.
Look for another expansion slot elsewhere on the unit.

12. A user reports that their Windows XP PC booted to a desktop which is presented with very rough colors and poor detail on all images displayed.Which of the following is the MOST likely cause and solution of the problem?
The color depth is set too low. Open the Display Properties dialog box and set the Color Quality setting to Highest (64bit).
ping /?
The LCD cable is pinched
tree

13. When applying thermal compound to the top of a CPU - apply a:
Change the Boot order in the BIOS.
tracert
5 volts
very thin layer - making sure to cover the CPU

14. A client has returned a computer with a hard drive that has failed twice. Which of the following should the technician check in the computer?
It forces cooler air across the motherboard.
Allow port 443.
Power supply voltages
Loopback test

15. A user reports that their Windows XP machine restarts automatically on boot and the screen flashes blue for half a second. Which of the following allows a technician to capture the error code?
Run ipconfig /release then ipconfig /renew
The print head needs to be adjusted.
Press F8 and select Disable Automatic Restart on System Failure.
c:users<<username>>

16. A user reports they would like to install a larger HDD but is not sure what type to buy. The user wants the technician to check and verify the type of HDD needed. The technician opens the case and looks at the HDD connectors they see a single thin ca
SATA
c:users<<username>>
The ToggleKeys option is enabled.
The CMOS battery is failing.

17. The client sends a document to the printer. The document prints out all random characters. Which of the following should the technician check FIRST?
20
Incorrect proxy settings
Check for the correct print driver.
The deny was selected on all share permissions

18. A client has installed an additional 1GB of RAM in a computer to accommodate the requirements of a new application. When the application is run a Low on Virtual Memory warning appears. Which of the following steps needs to be taken?
C:users
Driver Verifier Manager
Boot order in the BIOS
The paging file size settings need to be adjusted.

19. A user reports that they cannot access a file on the local D drive of their PC. This is a non-system/non-boot drive. The technician needs to run chkdsk without rebooting the system. Which of the following methods will meet this goal?
Boot into the recovery console and runchkdsk /r
Solid state drive
From the command line - run chkdsk utilizing the /x switch.
netstat -nr

20. A customer has asked a technician to configure a RAID array that will provide data protection using the fewest number of disks. The computer has room for two additional drives. Which of the following RAID levels should be configured?
ping -t
Change
Solid state
RAID Level 1

21. If a drives file system becomes corrupt - which of the following commands would the technician use to repair the file system?
Multimeter
80
chkdsk
Write all of the error message down immediately.

22. A client has a problem with one of the workstations serial ports. Which of the following tools will diagnose the problem?
Loop back plug
The username and password are set to default.
Instruct the user to decrease the graphics resolution of the image.
-t

23. Which of the following commands would create an emergency repair disk for the Windows 2000 Professional operating system?
Communicates with network devices
rdisk.exe
Multimeter
gpupdate /force

24. A customer requests that a technician setup a secure small office home office (SOHO) wirelessnetwork. Which of the following adds security to the network?
The administrative password needs to be changed.
C:Windows
MAC filtering - Disable SSID broadcast
Apply thermal compound to the chip.

25. The technician has to format a new hard drive as a FAT32 file system. The hard drive capacity is 80GB. How many partitions will the technician have to create to use all of the hard drive capacity?
Thermal compound is not on the processor
Three
MAC filtering - Disable SSID broadcast
They have been infected with malware.

26. Which of the following is the BEST solution for repairing a hard drive that results in could not read from selected boot disk display upon booting?
Use recovery console and the bootcfg /rebuild command.
the customer purchase anti-virus software - update the anti-virus software frequently - and not to open any emails unless familiar with the sender.
The user plugged the headphones into the microphone jack.
Check themanufacturers website.

27. If a technician wants to evaluate a computers detailed statistics - which of the following is the BEST utility to view this information?
Sidebar
chkdsk
Performance Monitor
The fans are not cooling properly.

28. Which of the following can determine the type of RAM installed in a computer?
Multimeter
Check themanufacturers website.
64-bit WEP
The DHCP server is unavailable.

29. A user reports that they cannot install a new hard drive they purchased online. After further questioning - the technician finds out that the new hard drive is a solid state disk and the users PC is more than eight years old - currently running Windo
The power supply is not supplying enough power.
Power supply voltages
The PC only has IDE ports available for expansion - not the needed SATA ports.
The system is not providing enough power to the USB port.

30. If the BIOS password has been lost or forgotten the technician should:
Enable MAC filtering.
netsh firewall show state
Task Scheduler
remove the CMOS battery.

31. A user is reporting that the image on their CRT monitor is shaking and giving them eye strain. The technician notices the display is OK at first - then after a minute it begins wavering. Which of the following is the FIRST step the technician should
Perform a printhead alignment test.
Look around the monitor for items that maybe interfering with the display.
Three
Check for the correct print driver.

32. A new secondary hard drive was just installed into a computer running Windows XP but does not show up with a drive letter under My Computer.Which of the following needs to be done before the new drive will show up in My Computer?
Windows 2000
The customers wireless card is not compatible with the new router; they need to have a newer 802.11g card installed.
remove the CMOS battery.
Using Disk Manager - the new drive must be partitioned - Using Disk Manager - the new drive must be formatted.

33. When would be the optimum time to schedule a virus scan?
After working hours
Parental Controls
netsh firewall show state
WPA2

34. A user is experiencing system instability since upgrading to Windows XP Professional. After troubleshooting - the technician states it is a driver incompatibility issue. Which of the following Windows utilities allows a technician to monitor and trou
Quarantined
Add an access point.
Applications log
sigverif

35. Windows XP Professional was remotely installed on a workstation overnight. The next day - the customer states the workstation is attempting to reinstall the OS again. Which of the following actions should be taken to use the installed OS?
Go to the BIOS and change the boot order to use the hard drive.
Convert the partition to NTFS.
Voltage setting
Anti-static wrist strap

36. Which of the following commands is used to review and repair protected Windows XP files?
Public Switched Telephone Network (PSTN)
sfc
Power supply voltages
netsh firewall show state

37. Which of the following operating systems uses Sync Center for offline file control?
Microsoft WindowsVista Enterprise
64-bit WEP
From the command line: net start spooler - Open the Services MMC>right click Print Spooler>Start
Go to the BIOS and change the boot order to use the hard drive.

38. Which of the following is a reason why case fans should be installed in the front of a case?
The location type is currently PUBLIC.
Four gigabytes
Performance Monitor
It forces cooler air across the motherboard.

39. A client would like to utilize NTFS permissions to restrict access to the payroll folder. The clients rights are assigned as follows: AccountantsFull control - AdministrativeAssistants Read ManagersRead & execute - The client selects deny on all shar
The internal hard drive has failed and needs to be replaced.
From the command line - run chkdsk utilizing the /x switch.
Have the user boot into Safe Mode by tapping F8 before Windows loads - and run the anti-virus scan once again.
The deny was selected on all share permissions

40. A technician is setting up VoIP service for a SOHO customer. Which of the following should the technician enable on the customers home router?
Pop-ups
QoS
RAID Level 1
Connect the appropriate power cable.

41. A technician has a PC that does not recognize the USB keyboard immediately after POST. Which of the following could be the cause?
The projector is not set to display the correct video source - The laptop is not set to display to the external video connector.
The USB plug is not seated properly. - The BIOS is not configured for USB support.
nslookup
Communicates with network devices

42. A computer is redeployed after sitting in storage for a year and is now displaying the wrong date. Which of the following is the cause?
ping localhost
Configure one of the HDD as master - and one as slave.
Reseat and check all cables.
The computers CMOS battery has lost its charge.

43. An end user in a company is trying to research a new product - but whenever they go to a particular website - they receive a message that they do not have access to this site. Which of the following is the MOST likely cause for this problem?
The CMOS battery is defective.
convert
System date/time
The proxy server has been configured to block the site.

44. A user wants to connect to a cellular network with a laptop while traveling. The laptop has aninternal cellular network card that is activated through the provider.Which of the following is the MOST likely reason that the card is not visible to the o
Service Manager
The RAM was not properly seated in its memory slot.
Cellular card is disabled in the BIOS.
The laptops AC adapter

45. Which of the following commands would be used to display hidden files?
The use of a flash drive to copy the script into all the desktops.
Device Manager
wf.msc
dir /a

46. Which of the following BEST explains the error message Check boot path and disk hardware?
wf.msc
Using Disk Manager - the new drive must be partitioned - Using Disk Manager - the new drive must be formatted.
The CMOS battery is failing.
BOOT.INI file is corrupt

47. While using Windows Vista - a technician needs to access the Advanced Windows Firewall configuration page. Which of the following commands should the technician use?
wf.msc
/bootlogo /noguiboot
C:UsersUser1Desktop
C:Usersuser1Desktop

48. Which of the following utilities would a technician use to verify that a sound card is correctly installed on a PC?
The Network Location Type is Public.
Quarantined
Pressing Ctrl-Alt-Del and selecting Task Manager - Right clicking on the task bar and selecting Task Manager.
Device Manager

49. Which of the following commands allows the technician to find where packets are being lost on the network?
The CMOS battery is failing.
tracert
Spyware
The fans are not cooling properly.

50. A technician has configured all computers on the LAN - and the computers can communicate with each other - but they cannot access the Internet. Which of the following needs to be configured?
ping /?
DHCP
Default Gateway
Keyboard