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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Which of the following is the proper order of user group rights - starting with the group having the most rights?
chkdsk
Click on the printer icon and select cancel.
Administrators - Power Users - Users - Guests
Print a test page from all the trays.

2. A technician is sent to configure a wireless small office home office (SOHO) network in an urban area. Which of the following utilities can the technician disable to help prevent unauthorized users on the network?
C:users
SSID broadcast
Loop back plug
BitLocker drive encryption

3. When using Device Manager - a red X indicates which of the following?
check the hard drive to ensure it is working.
Event Viewer Logs - Disk Management - Device Manager
Device is disabled
Disable System Restore.

4. In Windows Vista - which of the following commands would be used to verify that the previous system shutdown routine was completely successful?
gpupdate /force
Outdated signature files allowed a virus attack
chkntfs
The memory is not installed correctly.

5. Which of the following operating systems uses BitLocker to encrypt files on the hard drive?
Microsoft WindowsVista Enterprise
The laptop is configured to boot from the flash drive; the user should be instructed to remove the flash drive and reboot the laptop.
The user disabled theWiFi adapter with the hardware or software switch.
Uncheck Hide protected operating system files in folder options - Uncheck the read only attribute in file properties.

6. Shortly after a technician installed additional RAM in a users Windows 2000 workstation - the computer became stuck in a reboot loop. Which of the following will MOST likely restore the computers normal operation?
Perform a printhead alignment test.
One or more of the new memory modules are faulty and should be removed or replaced.
The power supply is not supplying enough power.
7

7. A system powers on - begins POST - displays the BIOS version information and then hangs with the error message Error loading operating system. Which of the following is MOST likely cause of this issue?
Spooler service is running.
Corrupt MBR
Task Scheduler
An AGP slot - A PCIe slot

8. Which of the following tools can a technician use to determine whether changes should be made to increase security?
MBSA
Update the BIOS.
The fuser unit for damage
xcopy

9. When a SMART error is received on a computer - which of the following devices MOST likely has a problem?
Enable MAC address filtering
The laptop has the older miniPCI expansion slot and the new card uses miniPCI express.
Port forwarding
Hard disk

10. A technician is called for a computer that is not connecting to the network. Which of the following would be the MOST common tool used to identify the issue?
Computer Management - Services MMC Plug-in
An AGP slot - A PCIe slot
Convert the partition to NTFS.
Cable tester

11. A technician is setting up VoIP service for a SOHO customer. Which of the following should the technician enable on the customers home router?
Use the Recovery Console and command fixboot.
Administrators - Power Users - Users - Guests
IDE but with an adapter
QoS

12. A user wants to record an over-the-air TV broadcast on their computer. Which of the following devices should the technician recommend?
20
Tuner card
Induction toners
Add an access point.

13. A technician has a PC that does not recognize the USB keyboard immediately after POST. Which of the following could be the cause?
The USB plug is not seated properly. - The BIOS is not configured for USB support.
format d: /q
nslookup
Task Scheduler

14. A technician is configuring a small office home office (SOHO) router to allow FTP access. Which of the following ports will the technician open?
20
Turn on and configure BitLocker.
LCD backlight failure
Safe Mode

15. When the power supply of a PC is performing erratically - which of the following can be used to determine output voltage?
Turn on and configure BitLocker.
The data cable is not seated properly.
System Properties - Advanced - Performance
A multimeter

16. A user reports they are unable to install an application on their PC. They are a member of the local PowerUsers group. They do not receive an error message - but they are prompted to reboot to complete the installation. After rebooting - the applicat
A local administrator must install the application.
Hard drive
Incorrect proxy settings
Voltage setting

17. A customer reports that their desktop PC will not maintain the correct time and date. The date and time must be set after a restart. Which of the following could be the cause of the problem?
Hard drive
In Disk Management create a volume on two or more dynamic disks.
The CMOS battery is defective.
The CMOS battery needs to be replaced.

18. A user has a PC displaying the message No Operating System Found and the user hears a clicking noise. Which of the following devices should the technician check FIRST?
Hard drive
IEEE 1394
chkdsk /f
Power supply

19. After receiving a service has failed to start message - which of the following commands would be helpful in troubleshooting the issue?
Increases read/write speed
One hard drive must be configured as master - and one as slave.
Use a mounted folder.
services.msc

20. Which of the following directory paths is the default profile folder for User1 in Windows Vista?
Adware
Communicates with network devices
The memory is failing.
C:UsersUser1

21. Which of the following will allow and deny Internet traffic?
Run defrag
Look around the monitor for items that maybe interfering with the display.
Firewall
Have the user boot into Safe Mode by tapping F8 before Windows loads - and run the anti-virus scan once again.

22. A technician is replacing a hard drive with a new 30GB drive formatted with FAT32. While transferring a 5GB file an error appears indicating that the new drive has insufficient space for the transfer. Which of the following is the cause of the proble
Three
System date/time
Disable the integrated video card.
FAT32 cannot handle single files larger than 4GB.

23. Which of the following ping switches would be used to ping continuously until manually stopped?
System properties>Hardware>Driver Signing>Select ignore
dir /a
-t
Adware

24. A technician has been tasked with setting up mirrored disk storage on a Windows XP computer. Which of the following should be installed FIRST?
Multimeter
Execute a Windows repair from the Windows setup media.
bootcfg /rebuild
RAID controller and two drives

25. An application is not responding - and the technician wants to end the process. Which of the following methods will allow Task Manager to be accessed?
DNS - HOSTS file
Pressing Ctrl-Alt-Del and selecting Task Manager - Right clicking on the task bar and selecting Task Manager.
IEEE 1394
IDE but with an adapter

26. A technician is installing a wireless small office home office (SOHO) network and wants to hide the network visibility for security purposes. Which of the following should the technician configure to accomplish this task?
Blu-Ray
USB
Turn off SSID broadcast.
sfc

27. During POST a beep can be heard - and the computer does not boot. Which of the following BEST describes the problem?
Mount the SATA drive into an available 3.5 drive bay. Connect one end of a data cable to the drives signal connector - and the other to the SATA 0 connector on the motherboard. Connect an available 15-pin power connector to the drive.
Computer Management - Services MMC Plug-in
MAC filtering - Disable SSID broadcast
RAM failure

28. An automotive testing application requires a serial device to be added to a Windows XP Professional PC. The application requires the communications settings to be configured in the OS. In which of the following are these settings located?
System file corruption
DHCP
25
Device Manager

29. A customer reports that they are unable to access any network resources. To test the functionality of the customers NIC - the technician should use which of the following?
DHCP is disabled.
Loopback test
BCD
Security Center

30. Windows XP Professional was remotely installed on a workstation overnight. The next day - the customer states the workstation is attempting to reinstall the OS again. Which of the following actions should be taken to use the installed OS?
Service Manager
7
PATA
Go to the BIOS and change the boot order to use the hard drive.

31. A technician is troubleshooting a laptop LCD - and when the cover is opened nothing shows on the screen. Then all of a sudden the screen comes on and works fine. Which of the following should the technician check FIRST?
Communicates with network devices
rdisk.exe
Lid switch
A local administrator must install the application.

32. A clients PC is having problems connecting to a certain website. Which of the following tools would be used to evaluate the hops taken from the clients PC to the website?
Corrupt MBR
Change
sfc
TRACERT

33. A user states that they could connect to their home wireless network with their laptop and now they cannot. Which of the following is the MOST likely issue?
The antivirus service is disabled.
The user disabled theWiFi adapter with the hardware or software switch.
Pressing Ctrl-Alt-Del and selecting Task Manager - Right clicking on the task bar and selecting Task Manager.
Firewall

34. A user gets an error that the SQL service is not started.Which of the following can the technician do to start the service?
In the BIOS - enable WOL
The customers DNS server is unavailable.
sfc /scannow
Control Panel>Administrative Tools>Services>SQL service>start - My Computer>Manage>Services and Applications>Services>SQL service>start

35. A technician is replacing a defective DVD drive. After installing the new device - the BIOS does not recognize the DVD drive. Which of the following is MOST likely the solution?
Perform a printhead alignment test.
System Properties>Advanced>Environment variables>System variables
Port 21 is open - The proxy setting in the antivirus application
Change the jumper settings on the drive.

36. A technician wants domain group policy changes on a Windows XP computer to immediately propagate. Which of the following commands should the technician use?
gpupdate /force
The first three octets of the MAC address.
Pressing F6 during the install to load third party drivers
Disable DHCP

37. A user reports their system is displaying an error message NTLDR is missing.Which of the following is the MOST likely cause for this error?
Disconnect the computer from the network.
Corrupt MBR
The thermal paste will insulate heat around the processor.
Disable SSID broadcast

38. A technician needs to connect to a remote user using Remote Desktop.Which of the following will bring up Remote Desktop?
Turn on and configure BitLocker.
Tuner card
Start>Run>mstsc - Start>AllPrograms>Accessories>Communications>Remote Desktop
The antivirus service is disabled.

39. A client reported that the network laser printer was not printing from the third tray. After repairing the issue - which of the following should the technician do NEXT?
The hard drive needs to be replaced.
Enable Public location
Add more RAM.
Print a test page from all the trays.

40. After replacing the RAM on a clients system - a technician gets a loud beeping noise and the computer will not successfully POST. Which of the following is the MOST likely cause of the problem?
Blu-Ray
One of the sticks of RAM is not seated properly.
Router
A multimeter

41. A technician is resolving a computers IP address to a hostname but cannot remember the correct switch. Which of the following can the technician use to find the correct switch?
msconfig (choose startup from options)
ping /?
SSID broadcast
Two Type II cards - One Type III card

42. A user has bought a faster CPU and the manufacturer says it is compatible with their system. The PC does not boot up after installing the new CPU. Which of the following actions should the technician have performed prior to installing the new CPU?
The chipset includes hyperthreading support.
Listen for beep codes to determine if the video card needs reseated.
Security Center
Install an updated firmware on the BIOS

43. Which of the following methods will restrict wireless access to specific devices?
tracert - ping
MAC filtering
WPA2
Run a scan in Safe Mode.

44. A user receives a message on a Windows Vista machine stating that there is an error with the boot configuration data. Which of the following is MOST likely corrupted - stopping the boot process?
In the Control Panel - select Administrative Tools - select Services -click on the Print Spooler service and select start.
BCD
sigverif
The damaged ports contacts are shorting against the casing.

45. A user wants to track websites that certain individuals are going to throughout the day on Windows Vista. Which of the following tools can be used to perform this action?
My Computer>Properties>Remote Tab>Allow Users to connect remotely to this computer>Select Remote Users.
An issue that will not prevent the basic function of the computer.
Parental Controls
From the command line - run chkdsk utilizing the /x switch.

46. A technician suspects a virus has infected a users Windows XP Professional computer. Which ofthe following is the proper course of action?
Port 21 is open - The proxy setting in the antivirus application
Disable System Restore -update virus definitions - restart in Safe Mode - run full scan.
TRACERT
md

47. An end user in a company is trying to research a new product - but whenever they go to a particular website - they receive a message that they do not have access to this site. Which of the following is the MOST likely cause for this problem?
The proxy server has been configured to block the site.
The CMOS battery needs to be replaced.
Power Users
MAC filtering

48. When converting a dynamic disk to a basic disk in Windows - which of the following will occur?
The power button is not working.
Enable Public location
Any data on existing volumes will be permanently lost.
One hard drive must be configured as master - and one as slave.

49. A user reports that the video on their computer has gone out. After determining that the onboard video is bad - a technician needs to install a new video card. Which of the following would support a new video card installation?
Backup theclients data onto removable media.
An AGP slot - A PCIe slot
C:Program Files
The color depth is set too low. Open the Display Properties dialog box and set the Color Quality setting to Highest (64bit).

50. A technician is trying to load a device driver directly from the manufacturers CD for a PCI NIC. The operating system is Windows Vista. Windows refuses to accept the driver. Which of the following is the MOST likely cause of this problem?
Windows Vista 32-bit can only address up to 3GB of memory.
The front side bus speed or clock multiplier is wrong.
Hard disk
The driver CD is for Windows XP only.

Can you answer 50 questions in 15 minutes?

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