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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Which of the following is the purpose of RAID 0?
chkdsk
The laptops AC adapter
Map a new drive to an NTFS folder hosted by a different volume.
Increases read/write speed

2. Which of the following commands will duplicate entire directories from one location to another?
Toggle the NUM lock key.
Boot in Safe Mode to remove.
Check for the correct print driver.
xcopy

3. A technician is upgrading an internal IDE drive in a laptop. Which of the following HDD types is the technician MOST likely using?
Three
Spyware
Thermal compound
PATA

4. The Accounting Department reports that their new program runs on all computers except two. Which of the following logs will have the MOST information about this problem?
Archive existing records and clear the application log.
Applications log
The computers CMOS battery has lost its charge.
chkdsk

5. A technician is troubleshooting a WLAN card in a laptop. The wireless infrastructure is 802.11g. The WLAN card is showing connected at 11Mbps. Which of the following would be the BEST reason why the WLAN card is performing at that speed?
The WLAN card is 802.11b.
Pressing F6 during the install to load third party drivers
Instruct the user to decrease the graphics resolution of the image.
Boot in Safe Mode to remove.

6. Which of the following 802.11 standards by default uses the 5GHz frequency range and supports speeds up to 54Mbps?
the chip has to be seated properly and locked down to be detected.
Configure one of the HDD as master - and one as slave.
127.0.0.1
A

7. Which of the following command line tools in Windows Vista is used for disk management?
Diskpart
The ToggleKeys option is enabled.
Make sure the PS/2 plugs and ports are color matched.
Ensure the keyboard ribbon is firmly plugged into the motherboard.

8. Which of the following protocols must be enabled in a wireless router if it is to automatically assign host IP addresse
tree
Multimeter
Clock multiplier
DHCP

9. A customer reports that the laptop screen turns all red then goes all blue when moving the LCD hinge. Which of the following is the BEST description of the problem?
Internal antennas not connected.
The LCD cable is pinched
Disable SSID broadcast
Change the jumper settings on the drive.

10. A technician determines a laser printer is jamming at the fusing unit. They have checked the paper path in the printer and it is clear of anything that could cause a paper jam. Which of the following is the BEST solution?
5 volts
Try paper from a different package of paper.
Update the BIOS.
WPA2

11. By default - which of the following are needed to edit the boot.ini file directly if Show hidden files and folders is enabled in folder options?
Remove the floppy disk.
ipconfig /release then ipconfig /renew
Uncheck Hide protected operating system files in folder options - Uncheck the read only attribute in file properties.
QoS

12. Users are reporting their machines are losing connection to a central server during off hours - causing some processes that run after hours to stop. Which of the following commands would BEST confirm the problem?
ping -t
Communicates with network devices
Windows Firewall is blocking the port.
-t

13. A user reports they have forgotten their BIOS password and is unable to boot their system. Which of the following describes the BEST method to correct this problem?
PCIe graphics card
Firewall
25
Set the CMOS jumper on the motherboard to clear

14. Which of the following allows IP addresses to be assigned automatically?
DHCP
-t
The customers wireless card is not compatible with the new router; they need to have a newer 802.11g card installed.
Higher wattage power supply

15. A technician needs to configure a PC with two fixed disk drives for optimal performance. The system is built from a standard image and no data is stored locally. Which of the following RAID settings should be used?
Regional and Language Options
RAID 0
SSID broadcast
The RAM was not properly seated in its memory slot.

16. Which of the following computer management tools would be used to analyze an application error in Windows XP?
IDE but with an adapter
Voltage setting
The second USB connector increases the power and enables functionality of the device.
Event Viewer

17. Which of the following is a reason why case fans should be installed in the front of a case?
netstat -nr
25
It forces cooler air across the motherboard.
The rollers on the printer need to be replaced.

18. Which of the following is the MOST secure wireless encryption?
The customers wireless card is not compatible with the new router; they need to have a newer 802.11g card installed.
Anti-static wrist strap
3
WPA2

19. A technician is troubleshooting a laptop LCD monitor with an extremely dim screen. Which of the following is the cause?
Run ipconfig /release then ipconfig /renew
Set the jumpers on both hard drives to C/S.
IEEE 1394 card
Backlight failure

20. Which of the following is true for a 10/100 NIC running at full-duplex?
NIC will simultaneously transmit data in both directions at a time.
TRACERT
Start>Run>typesfc /scannow>ok
Update firmware.

21. A user has discovered that even though they are using the latest version of the anti-virus software - the computer is still being infected by a virus. Which of the following is the BEST solution for this problem?
Multimeter
QoS
Boot to Safe Mode with Networking and attempt updates - Apply updates manually by downloading the definition files on another machine.
Update the virus signatures.

22. When turning on a PC a series of beeps is heard but no display is seen.Which of the following could be the issue?
Router
The memory is not installed correctly.
Add more RAM.
A faulty HDD connection

23. A computer is redeployed after sitting in storage for a year and is now displaying the wrong date. Which of the following is the cause?
The computer case was opened.
Manually start the service.
Blu-Ray discs are not compatible with DVD drives
The computers CMOS battery has lost its charge.

24. A hard drive is experiencing poor performance. Which of the following would be the BEST option to help improve read/write speeds?
System Information
There is too much electrical interference for the signal.
Disk Defragmentation
msconfig

25. Which of the following commands would be used to invoke the Disk Manager utility?
The deny was selected on all share permissions
The most restrictive permission overrides
diskmgmt.msc
USB

26. An end user in a company is trying to research a new product - but whenever they go to a particular website - they receive a message that they do not have access to this site. Which of the following is the MOST likely cause for this problem?
Have the user boot into Safe Mode by tapping F8 before Windows loads - and run the anti-virus scan once again.
Use a network firewall.
The proxy server has been configured to block the site.
80

27. Which of the following tools would a technician use to reassign a drive letter?
check the hard drive to ensure it is working.
Diskpart
Disk Management
The system BIOS

28. A technician is determining the baseline system requirements for new computers that their company is going to purchase. Which of the following system utilities should the technician run on the users existing PCs to help anticipate future system resou
Run the chkdsk command.
Performance Monitor
Boot in Safe Mode to remove.
System Information

29. When troubleshooting a network connectivity issue - which of the following commands can BEST determine the IP address of the remote device that is causing the problem?
very thin layer - making sure to cover the CPU
tracert
Run the chkdsk command.
Copy the photos to a USB drive and copy to the new computer.

30. A user states that their Windows XP computer is running extremely slowly. It has a P4 3.2GHz processor and 256MB of RAM. A technician opens Task Manager and sees that CPU usage is at 25% and PF Usage is at 314MB. Which of the following is MOST likely
Port 21 is open - The proxy setting in the antivirus application
Not enough physical RAM installed.
the customer purchase anti-virus software - update the anti-virus software frequently - and not to open any emails unless familiar with the sender.
A. Use the built-in Guest account and set personal files to private.

31. A user reports that their Windows XP PC booted to a desktop which is presented with very rough colors and poor detail on all images displayed.Which of the following is the MOST likely cause and solution of the problem?
A local administrator must install the application.
Read the manufacturers instructions.
Employee Bs profile is set to use a virtual printer as the default printer.
The color depth is set too low. Open the Display Properties dialog box and set the Color Quality setting to Highest (64bit).

32. When would be the optimum time to schedule a virus scan?
Hard disk
The technician failed to connect the antenna wires to theWiFi card.
-t
After working hours

33. A user has recently reported that a PC is having a problem sending emails using an email client in the Windows XP system. However - the PC can receive emails. Which of the following could be responsible for this problem?
C. Turn off SSID - enable WPA2 - implement MAC filtering and change key every 30 days
SMTP
The use of a flash drive to copy the script into all the desktops.
wf.msc

34. Which of the following tools should a technician use when replacing a motherboard in a PC?
sfc
Anti-static wrist strap
DHCP
Disconnect the computer from the network.

35. A virus has been detected on a workstation. When the technician tries to manually delete the virus it is reported as in use by another application. Which of the following should be done FIRST to be able to delete the virus?
Enable boot logging. In Safe Mode - read the ntbtlog.txt file.
The ToggleKeys option is enabled.
BOOT.INI
Boot in Safe Mode to remove.

36. A technician is attempting to get into the BIOS and they are being prompted for a password. Which of the following can clear the BIOS password?
7
ping -t
Pull the CMOS battery - Use the appropriate jumper on main board.
Ntldr - boot.ini and ntdetect.com - or - IO.sys - boot.ini and ntboot.sys

37. Which of the following broadband networking technologies is MOST widely available in isolated areas?
Satellite
Disconnect the computer from the network.
Use a portable anti-static pad and wrist strap - ensuring all components remain on the mat - and the wrist strap is connected to the mat.
The CMOS battery needs to be replaced.

38. In a 64-bitWindows operating system - which of the following directories is created twice - once for 32-bit applications and once for 64-bit applications?
C:Program Files
Device driver issues
disabled.
Enable MAC address filtering

39. Windows XP Professional was remotely installed on a workstation overnight. The next day - the customer states the workstation is attempting to reinstall the OS again. Which of the following actions should be taken to use the installed OS?
Regional and Language Options
Go to the BIOS and change the boot order to use the hard drive.
SATA v2
Change the Boot order in the BIOS.

40. A user wants to record an over-the-air TV broadcast on their computer. Which of the following devices should the technician recommend?
RAID 0
USB
The print head needs to be adjusted.
Tuner card

41. A technician is troubleshooting software that was supposed to startup when the PC powered on. The software failed to start. Which of the following should the technician use to investigate the issue?
net help
Application
Services
Device conflict

42. A power outage caused a computer to shut off while the operating system was running. Which of the following would a technician run to make sure the operating system was not damaged?
chkdsk
Update the virus signatures.
Set the new printer as the default printer. - Add the new printer to users computer.
Update firmware.

43. A technician is troubleshooting a PC that will not obtain an IP address from the network. The NIC is setup for automatic IP addressing. Which of the following would be the MOST likely cause?
USB
-t
Thermal compound
DHCP service has stopped

44. Users are reporting that a Vista feature asks them for confirmation before running most applications or making system changes. Which of the following is the name of this Vista feature and where should the technician direct users to turn the functiona
Listen for beep codes to determine if the video card needs reseated.
User Account Control; it can be turned off under User Accounts in the Control Panel.
The computers CMOS battery has lost its charge.
The new movie is a Blu-ray disc and not compatible with the PC.

45. Which of the following utilities can be used to determine the current partition information on an attached storage device?
wf.msc
Read the manufacturers instructions.
The user plugged the headphones into the microphone jack.
Disk Management

46. On laptops - the internal wireless adapter is known by which of the following form factors?
Run the chkdsk command.
Mini PCI
User Account Control; it can be turned off under User Accounts in the Control Panel.
80

47. Which of the following is the proper order of user group rights - starting with the group having the most rights?
Cable modem> router> computer
Call a security technician to report.
The jumper is set to clear the BIOS settings
Administrators - Power Users - Users - Guests

48. A new firewall was installed on a system and since then a remote user has been unable to reach the file server. Which of the following should the technician verify is setup on the new firewall?
Toggle the NUM lock key.
chkdsk
Port forwarding
7

49. A technician installed a new motherboard. Which of the following steps should the technician take NEXT?
Update the BIOS.
PATA
System Properties - Advanced - Performance
Go to Control Panel (User Accounts and Family Safety) - User Accounts -Turn User Account Control on or off.

50. Which of the following will reset the BIOS settings?
Unplug the CMOS battery - Switch on the reset jumper.
The USB hub was not externally powered.
Sidebar
Faulty sensor - Worn paper feed roller