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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A technician powers on a user's PC and gets no video or POST. Which of the following is the BEST action to take to determine if this is a bad motherboard and/or CPU?
Remove all memory modules - power on the PC - listen and watch for the POST.
Power supply
An AGP slot - A PCIe slot
From the command line: net start spooler - Open the Services MMC>right click Print Spooler>Start

2. When troubleshooting a network connectivity issue - which of the following commands can BEST determine the IP address of the remote device that is causing the problem?
IDE but with an adapter
Toggle the NUM lock key.
fixmbr
tracert

3. A technician needs to configure a PC with two fixed disk drives for optimal performance. The system is built from a standard image and no data is stored locally. Which of the following RAID settings should be used?
Install the correct drivers.
Default Gateway
Use the Automatic Update feature built into the application - Use scripts.
RAID 0

4. A technician is asked to build a system that will resist hard drive failure due to being dropped or excessive vibration. Which of the following hard drive types would be the BEST choice?
Go to the BIOS and change the boot order to use the hard drive.
The user has a USB drive in the system.
Solid state drive
File searching

5. An application is not responding - and the technician wants to end the process. Which of the following methods will allow Task Manager to be accessed?
Solid state drive
Pressing Ctrl-Alt-Del and selecting Task Manager - Right clicking on the task bar and selecting Task Manager.
A multimeter
Task Scheduler

6. Which of the following creates a secure connection to a remote host?
SSH
Problem with the developing drum
Move the secondary hard drive next to the primary hard drive and connect to the primary bus.Connect the new DVD drive as the slave on the secondary bus.
Pull the CMOS battery - Use the appropriate jumper on main board.

7. A user has installed a second hard drive into a computer and receives a message stating Invalid Boot Volume. Which of the following should a technician recommend to solve this problem?
Set the jumpers on both hard drives to C/S.
Toggle the NUM lock key.
The RAM was not properly seated in its memory slot.
Enable Public location

8. After installing a high performance video adapter - the users computer reboots whenever resource intensive applications are run. Which of the following will MOST likely correct the problem?
Listen for beep codes to determine if the video card needs reseated.
NTBTLOG.TXT
Remove the floppy disk.
Upgrade the power supply to a higher wattage model.

9. A client is having trouble connecting to their SOHO network. They use dynamic addresses through their home router. A technician performs an ipconfig /all from the command line and receives this output: Ethernet Adapter Local Area Connection Connectio
check the hard drive to ensure it is working.
DHCP is disabled.
c:users<<username>>
Drive light is always on even when no programs are running. - Cannot perform any anti-virus updates.

10. A technician is working on a laptop that boots up and displays a poor quality picture on the LCD. Which of the following is the BEST troubleshooting step to take?
System Properties>Advanced>Environment variables>System variables
Plug in an external monitor to see if it is a device driver problem.
Corrupt MBR
The memory is failing.

11. A technician is installing Windows XP on a new SATA hard drive. The installation halts with a no bootable media found. Which of the following missing steps resulted in this error message?
Pressing F6 during the install to load third party drivers
20
sfc
Boots the OS with minimum drivers

12. A client would like to utilize NTFS permissions to restrict access to the payroll folder. The clients rights are assigned as follows: AccountantsFull control - AdministrativeAssistants Read ManagersRead & execute - The client selects deny on all shar
WindowsVista
Disk Management
The deny was selected on all share permissions
msconfig

13. Which of the following commands will send signals to the computers network card to see if it responds?
ping localhost
the chip has to be seated properly and locked down to be detected.
C:Program Files
Spyware

14. The customer wants to upgrade to a newer model computer - but does not want to lose all the digital photos on the old computer. Which of the following is the QUICKEST way for the technician to move the photos?
Copy the photos to a USB drive and copy to the new computer.
Backlight failure
IEEE 1394 card
The memory is not properly seated.

15. Which of the following tools should a technician use when replacing a motherboard in a PC?
/bootlogo /noguiboot
Anti-static wrist strap
A faulty HDD connection
Toner cartridge

16. A user reports they are unable to access the Internet. The technician attempts to ping 127.0.0.1 - which fails. Which of the following is the MOST likely source of the problem?
Keyboard
The username and password are set to default.
The network card in the users computer has failed.
The driver CD is for Windows XP only.

17. Which of the following are methods to automatically update the antivirus application?
Reset the page count.
Services
Use the Automatic Update feature built into the application - Use scripts.
Multimeter

18. A client has returned a computer with a hard drive that has failed twice. Which of the following should the technician check in the computer?
The USB plug is not seated properly. - The BIOS is not configured for USB support.
Read only permissions
ping /?
Power supply voltages

19. A customer states that they can access all LAN resources but cannot access the Internet.Which of the following is the MOST likely cause?
Disable System Restore.
Support multiple PCIe display adapters.
Incorrect proxy settings
Turn the computer on and run chkdsk /r

20. Which of the following cable types should a technician use to support a 1Gbps SOHO LAN?
CAT6
Go to the BIOS and change the boot order to use the hard drive.
Pressing F6 during the install to load third party drivers
Update the virus signatures.

21. A customer reports that their desktop PC will not maintain the correct time and date. The date and time must be set after a restart. Which of the following could be the cause of the problem?
Exclude the printers IP addresses from the DHCP scope.
D. IP address - Subnet mask - Gateway - MAC address - DNS - Lease obtained/expiration.
The CMOS battery is defective.
Use recovery console and the bootcfg /rebuild command.

22. A customer wants to guard against Spyware on a Windows Vista workstation. Which of the following default programs is installed for this purpose?
remove the AC power.
Educate the user.
Windows Defender
Install more RAM.

23. Which of the following can be accessed with the Computer Management MMC snap-in tool?
Event Viewer Logs - Disk Management - Device Manager
Remove the floppy disk.
Disk Manager
Use a mounted folder.

24. Which of the following commands will remove the read only - hidden - archive and system attributes from a file named test.doc?
Turn the computer on and run chkdsk /r
802.11n
Multimeter
attrib test.doc -r -a -s -h

25. Which of the following files are required to startWindows XP boot process?
TCP/IP
Power supply voltages
Ntldr - boot.ini and ntdetect.com - or - IO.sys - boot.ini and ntboot.sys
Tuner card

26. A user notices that the workstation is performing slowly and is populating .eml files after connecting to the network. The user has been disconnected for over two months. Which of the following is the MOST likely cause of the issue?
Router
C:UsersUser1
Print a test page from all the trays.
Outdated signature files allowed a virus attack

27. In which of the following locations is the Windows Vista local user settings found?
Power supply
%userprofile%AppDataLocal
Microsoft WindowsVista Enterprise
C. Turn off SSID - enable WPA2 - implement MAC filtering and change key every 30 days

28. The technician is working on a computer and the air is dry. Which of the following choices is the BEST option?
ping -t
Make sure the PS/2 plugs and ports are color matched.
Use a portable anti-static pad and wrist strap - ensuring all components remain on the mat - and the wrist strap is connected to the mat.
D. Power supply does not have the proper connections.

29. A technician is installing a wireless access point for a customer that wants to ensure only certain laptops are able to connect to the access point. Which of the following would BEST meet the customers needs?
The device is disabled.
Configure a MAC filter for the permitted laptops.
The location type is currently PUBLIC.
Format the drive and reload the system.

30. A user reports they keep getting the error message missing or corrupt dll when logging into Windows. Which of the following can the technician do to resolve this issue?
Solid state drive
Start>Run>typesfc /scannow>ok
ipconfig /release then ipconfig /renew
Copy the photos to a USB drive and copy to the new computer.

31. Upon trying to print - a computer gives the error that the printer spooler service is not started. Which of the following tools could be used to restart the printer spooler service?
attrib test.doc -r -a -s -h
Services MMC Plug-in -Computer Management
Induction toners
ping windows.com

32. Which of the following can be used to achieve the highest transfer rate for an external hard drive?
remove the CMOS battery.
eSATA
The rollers on the printer need to be replaced.
Read the manufacturers instructions.

33. Which of the following commands would be used to verify the integrity of critical system files?
The WLAN card is 802.11b.
Disk Management
Boot into the recovery console and runchkdsk /r
sfc

34. Which of the following supports the Athlon 64?
Manually start the service.
Computer Management - Services MMC Plug-in
Unplug the CMOS battery - Switch on the reset jumper.
Socket 754

35. A technician is setting up VoIP service for a SOHO customer. Which of the following should the technician enable on the customers home router?
Power supply
MSCONFIG
QoS
There are too many devices plugged into the USB hub.

36. A computer has the below network configuration: IP Address: 192.168.1.5 Subnet mask: 255.255.255.0. Which of the following is the default gateway for the computer?
192.168.1.1
tracert
sfc
Boots the OS with minimum drivers

37. Which of the following components could MOST likely cause a Non-system disk or disk error to occur after POST?
Manually start the service.
very thin layer - making sure to cover the CPU
Pressing Ctrl-Alt-Del and selecting Task Manager - Right clicking on the task bar and selecting Task Manager.
FDD

38. Which of the following BEST explains the purpose of the Windows Recovery Console?
Modify
Allows a system to boot into a limited shell with command line functions.
Task Scheduler
xcopy

39. A user emails a remote assistance invitation to a technician. The technician receives and responds to the invitation but cannot connect to the users PC. Which of the following is the BEST reason for the failure?
The OS firewall is blocking the application.
BOOT.INI deleted
tracert
format

40. A user reports they would like to install a larger HDD but is not sure what type to buy. The user wants the technician to check and verify the type of HDD needed. The technician opens the case and looks at the HDD connectors they see a single thin ca
netstat -nr
SATA
The internal hard drive has failed and needs to be replaced.
Cable modem> router> computer

41. Users in an office are having problems connecting to certain resources outside of their network. The technician suspects that a router on the network has failed. Which of the following tools can be used to determine the point of failure on the networ
ipconfig /all
tracert
cacls
The file is too large for the printer.

42. A user has discovered that even though they are using the latest version of the anti-virus software - the computer is still being infected by a virus. Which of the following is the BEST solution for this problem?
cacls
25
Update the virus signatures.
Parental Controls

43. Which of the following is true when setting default security permissions on a folder?
Replace the BIOS chip - Restore from backup
File searching
Set the CMOS jumper on the motherboard to clear
The permissions are inherited by all files and folders within that folder.

44. Which of the following command line tools in Windows Vista is used for disk management?
sfc /scannow
Diskpart
The new toner cartridge is bad and should be replaced.
netstat

45. A technician is attempting to get into the BIOS and they are being prompted for a password. Which of the following can clear the BIOS password?
143
Pull the CMOS battery - Use the appropriate jumper on main board.
ipconfig /release then ipconfig /renew
Quarantined

46. A client is having problems with creating file shares on the network. Which of the following groups MUST the client be a member of to create shares?
The system partition is corrupt - The boot.ini file has been deleted.
RAM failure
Power Users
Allows a system to boot into a limited shell with command line functions.

47. A user reports that a PC boots to the error message Missing NTLDR. Which of the following problems could cause this error?
C:Windows
The system partition is corrupt - The boot.ini file has been deleted.
Control Panel>Tools>Folder Options>File Types
Multimeter

48. Which of the following could cause an Inaccessible boot drive error during the boot process?
Start>Run>mstsc - Start>AllPrograms>Accessories>Communications>Remote Desktop
HDD failure
PCIe graphics card
Disk Defragmenter

49. Shortly after a technician installed additional RAM in a users Windows 2000 workstation - the computer became stuck in a reboot loop. Which of the following will MOST likely restore the computers normal operation?
Device Manager
The laptop has the older miniPCI expansion slot and the new card uses miniPCI express.
One or more of the new memory modules are faulty and should be removed or replaced.
A

50. A technician installs 8GB of RAM into a computer. The memory is properly detected by the system BIOS; however - the System Properties applet is reporting less than 4GB. Which of the following BEST describes the cause of this discrepancy?
Employee Bs profile is set to use a virtual printer as the default printer.
A processor of equal speed to CPU 0
The computer has a 32-bit version of Windows XP installed.
Windows 2000