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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A technician notices that the BIOS event log shows a chassis intrusion. Which of the following is the MOST likely reason for the event?
Control Panel>Administrative Tools>Services>SQL service>start - My Computer>Manage>Services and Applications>Services>SQL service>start
NIC will transmit data in only one direction at a time.
C:UsersUser1
The computer case was opened.

2. A technician determines a laser printer is jamming at the fusing unit. They have checked the paper path in the printer and it is clear of anything that could cause a paper jam. Which of the following is the BEST solution?
Try paper from a different package of paper.
The SATA controller card was not set as a boot device in the computer BIOS.
Device Manager
IEEE 1394

3. A user reports that they can hear downloaded music and sounds through their computer speakers. Music CDs cannot be heard when played in the local CD-ROM drive except by plugging headphones into the jack on the front of the drive. Which of the followi
Add the new printer to user's computer.
Connect an audio cable between the drive and the sound card
Higher wattage power supply
Enable boot logging. In Safe Mode - read the ntbtlog.txt file.

4. A user reports they would like to install a larger HDD but is not sure what type to buy. The user wants the technician to check and verify the type of HDD needed. The technician opens the case and looks at the HDD connectors they see a single thin ca
A processor of equal speed to CPU 0
Map a new drive to an NTFS folder hosted by a different volume.
SATA
Perform a printhead alignment test.

5. A technician is installing a new SATA drive into an older computer. Which of the following conditions can prevent the technician from being successful?
WindowsVista
Permissions on the folder containing the financial data.
D. Power supply does not have the proper connections.
Problem with the developing drum

6. Which of the following will reset the BIOS settings?
bootcfg /rebuild
FAT32 cannot handle single files larger than 4GB.
Unplug the CMOS battery - Switch on the reset jumper.
Device Manager

7. Which of the following commands allows the technician to find where packets are being lost on the network?
netstat -nr
tracert
CMOS battery
Set the new printer as the default printer. - Add the new printer to users computer.

8. Which is of the following is the maximum file size for FAT32?
RAM
Four gigabytes
CPU 1
The fans are not cooling properly.

9. A technician is upgrading memory on a laptop. Upon removing the access door the technician sees only one memory expansion slot. The documentation stated there were two. Which of the following should the technician do?
FAT32 cannot handle single files larger than 4GB.
Administrators - Power Users - Users - Guests
After working hours
Look for another expansion slot elsewhere on the unit.

10. Which of the following command line utilities could be used to verify basic connectivity between two network devices?
tracert - ping
Create a striped set.
WindowsVista
The power button is not working.

11. A technician has a PC that does not recognize the USB keyboard immediately after POST. Which of the following could be the cause?
Check themanufacturers website.
tracert
The USB plug is not seated properly. - The BIOS is not configured for USB support.
The computer case was opened.

12. Which of the following utilities - in Windows - can be configured to perform automatic disk defragmentation?
The SSID
SATA
PATA
Task Scheduler

13. A travel agency operates as a small home business. They would like to allow wireless access for two new laptops within their existing secured wired network.Which of the following additional equipment will the owner need to purchase to have connectivi
Wireless access point
BOOT.INI deleted
Check the DNS server addresses and verify they are current.
SMTP

14. A technician is configuring a small office home office (SOHO) router to allow FTP access. Which of the following ports will the technician open?
20
Connect an audio cable between the drive and the sound card
WPA-PSK
tracert

15. A technician wants to hide the wireless router's ID. Which of the following would accomplish this?
All sub-folders inherit the most restrictive permissions within the folder.
Disable SSID broadcast
-t
DHCP

16. A user is unable to connect a digital video camera up to a PC to transfer photos.Which of the following expansion cards should MOST likely be installed to resolve this?
IEEE 1394 card
The customers wireless card is not compatible with the new router; they need to have a newer 802.11g card installed.
The RAM was not properly seated in its memory slot.
The CPU is overheating.

17. A client is having wireless network connection problems. The technician has determined that the location has a dead spot due to a concrete wall. Which of the following can the technician do to resolve the issue?
The fans are not cooling properly.
Solid state
SMTP
Add an access point.

18. A customer brings in a laptop with a non-functioning LCD screen that always remains black. However - when the technician connects the laptop to an external monitor the laptop will boot Windows normally. Which of the following actions should the techn
Windows Defender
System Properties>Advanced Tab>Performance Options>Advanced Tab
Enable MAC filtering
Check the functionality of the LCD cutoff switch

19. On a Windows Vista PC - where are the user files located?
Change the jumper settings on the drive.
Listen for beep codes to determine if the video card needs reseated.
RJ-11
C:users

20. Which of the following cable types should a technician use to support a 1Gbps SOHO LAN?
A virus has infected the system.
Add additional memory to the laser printer.
CAT6
No device driver found

21. A user wants to ensure that when they connect to a public Wi-Fi network that they are protected against attackers. Which of the following settings will help in preventing intrusion in Windows Vista?
Enable Public location
Pressing F6 during the install to load third party drivers
-t
The system BIOS

22. Which of the following devices can be configured to also be an access point?
Router
Task Manager
Employee Bs profile is set to use a virtual printer as the default printer.
That the proper amount of thermal paste has been applied.

23. A user receives a message on a Windows Vista machine stating that there is an error with the boot configuration data. Which of the following is MOST likely corrupted - stopping the boot process?
tracert
BCD
Run a scan in Safe Mode.
Manually start the service.

24. A user wants to connect to a cellular network with a laptop while traveling. The laptop has aninternal cellular network card that is activated through the provider.Which of the following is the MOST likely reason that the card is not visible to the o
Cellular card is disabled in the BIOS.
bootcfg /rebuild
DHCP
Slow response - web page redirection or unable to display web pages

25. The technician backed-up users data for use on a new workstation. The user has reported that the workstation only allows a save as on this data. Which of the following is the MOST likely cause?
The drive is a dynamic disk moved from another system.
192.168.1.1
Read only permissions
Corrupt MBR

26. A customer needs help as the application log is full. They want to leave it the same size but maintain existing entries for future reference. Which of the following is the BEST course of action?
Archive existing records and clear the application log.
Disconnect the computer from the network.
Device driver issues
Any data on existing volumes will be permanently lost.

27. A new firewall was installed on a system and since then a remote user has been unable to reach the file server. Which of the following should the technician verify is setup on the new firewall?
Administrators - Power Users - Users - Guests
tracert
Port forwarding
One of the sticks of RAM is not seated properly.

28. Which of the following Windows XP commands can be used to repair the BOOT.INI file?
bootcfg /rebuild
Task Manager
DHCP is disabled.
UAC

29. Which of the following will allow a technician to secure a wireless access point?
Enable MAC filtering
TCP/IP
The SSID
Go to Control Panel> open User Accounts> Click Turn User Account Control On or Off> Click Continue>Clear the check box and click OK.

30. Which of the following computer management tools would be used to analyze an application error in Windows XP?
Plug in an external monitor to see if it is a device driver problem.
NTBACKUP.EXE
Event Viewer
Boot into the recovery console and runchkdsk /r

31. A user reports that after installing a PCIe video card into a system - the onboard video no longer displays. Which of the following is MOST likely the cause?
In the BIOS - enable WOL
The BIOS detected the PCIe video card and disabled the onboard video.
C. Turn off SSID - enable WPA2 - implement MAC filtering and change key every 30 days
User Account Control (UAC).

32. A technician is troubleshooting a WLAN card in a laptop. The wireless infrastructure is 802.11g. The WLAN card is showing connected at 11Mbps. Which of the following would be the BEST reason why the WLAN card is performing at that speed?
Go to Control Panel (User Accounts and Family Safety) - User Accounts -Turn User Account Control on or off.
Educate the user.
The WLAN card is 802.11b.
The small space is causing overheating.

33. Which of the following is the MOST likely cause of the system losing the date and time after every reboot?
The DHCP server is unavailable.
The CMOS battery is failing.
127.0.0.1
IDE but with an adapter

34. Which of the following ports must be open for FTP?
ping -t
Device is disabled
services.msc
20

35. After installing a high performance video adapter - the users computer reboots whenever resource intensive applications are run. Which of the following will MOST likely correct the problem?
Cellular card is disabled in the BIOS.
C:Documents and SettingsUser1
Communicates with network devices
Upgrade the power supply to a higher wattage model.

36. Which of the following protocols must be enabled in a wireless router if it is to automatically assign host IP addresse
Install an updated firmware on the BIOS
DHCP
Prevents unauthorized programs from being installed
The new drives jumper is set for master.

37. To scan for corrupted system files - which of the following command-line applications would a technician use?
The laptop is configured to boot from the flash drive; the user should be instructed to remove the flash drive and reboot the laptop.
Enable Public location
sfc
The chipset includes hyperthreading support.

38. A user has discovered that even though they are using the latest version of the anti-virus software - the computer is still being infected by a virus. Which of the following is the BEST solution for this problem?
Use a mounted folder.
Update the virus signatures.
User Account Control (UAC).
A faulty HDD connection

39. A user reports that their computer will no longer boot and is displaying a non-system disk or disk error message. While troubleshooting the problem - the technician notices a scraping noise within the PC when it is powered on. Which of the following
10 meters (33 feet)
The internal hard drive has failed and needs to be replaced.
BOOT.INI
Convert both drives to a dynamic disk.

40. A hard drive set as a dynamic disk is moved from oneWindows computer to another. None of the disks are seen in My Computer. Which of the following tools would be BEST to start troubleshooting?
IDE but with an adapter
Task Manager
Disk Management MMC Plug-in
SSID broadcast

41. An end user reports that they are unable to access any websites or network resources by the fully qualified domain name (FQDN); however - the technician is able to access these resources by IP address. Which of the following is the MOST likely cause
The WLAN card is 802.11b.
Administrators - Power Users - Users - Guests
The customers DNS server is unavailable.
C:Program Files

42. Which of the following commands would be used to invoke the Disk Manager utility?
Using either FAT or NTFS - the limit is three - With extended partitions - there is no limit
diskmgmt.msc
Try paper from a different package of paper.
net view

43. Which of the following could cause an Inaccessible boot drive error during the boot process?
Heatsink / cooling fan - Motherboard
The rollers on the printer need to be replaced.
Create a striped set.
HDD failure

44. Which of the following is the minimum number of drive partitions required to run the BitLocker Drive Preparation tool?
Two
Cellular card is disabled in the BIOS.
Hard drive
Event Viewer

45. Which of the following will disable the UAC in Windows Vista?
The antivirus service is disabled.
Go to Control Panel (User Accounts and Family Safety) - User Accounts -Turn User Account Control on or off.
DHCP service has stopped
The user is connected to an 802.11b wireless access point.

46. When troubleshooting a network connectivity issue - which of the following commands can BEST determine the IP address of the remote device that is causing the problem?
tracert
Public Switched Telephone Network (PSTN)
Run a scan in Safe Mode.
A virus has infected the system.

47. When a network service fails to start at boot-up - which of the following is the BEST solution for this?
Incorrect or corrupt driver
Manually start the service.
480Mbps
The CMOS battery is failing.

48. Which of the following PING command switches will not stop until the technician tells it to?
Enable Public location
Slow response - web page redirection or unable to display web pages
WPA2
-t

49. A user reports that their computer is unexpectedly shutting down. After several minutes - the computer can be powered on as normal. Which of the following is the MOST likely cause?
Remediate the problem and then advise the customer on virus/spyware prevention.
Apply thermal compound to the chip.
The fans are not cooling properly.
The technician failed to connect the antenna wires to theWiFi card.

50. A system powers on - begins POST - displays the BIOS version information and then hangs with the error message Error loading operating system. Which of the following is MOST likely cause of this issue?
Disconnect the computer from the network.
File searching
Parental Controls
Corrupt MBR