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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A technician is troubleshooting software that was supposed to startup when the PC powered on. The software failed to start. Which of the following should the technician use to investigate the issue?
format
Application
format
The user is connected to an 802.11b wireless access point.

2. Which of the following Windows XP commands can be used to repair the BOOT.INI file?
bootcfg /rebuild
Start the PC in Enable VGA Mode; reboot after login in normal mode.
Map a new drive to an NTFS folder hosted by a different volume.
Have the LCD screen replaced.

3. Shortly after a technician installed additional RAM in a users Windows 2000 workstation - the computer became stuck in a reboot loop. Which of the following will MOST likely restore the computers normal operation?
\ALPHAC$
One or more of the new memory modules are faulty and should be removed or replaced.
Uncheck Hide protected operating system files in folder options - Uncheck the read only attribute in file properties.
The system is not providing enough power to the USB port.

4. A technician follows the manufacturers safety procedures and upgrades the RAM in a notebook computer from 512MB to 2GB. Upon starting the notebook - a pattern of beeping sounds occurs and there is no display. The new and old SODIMM modules are the sa
The memory is bad and must be replaced. - The BIOS is not at the latest revision.
Communicates with network devices
RAM failure
net view

5. A technician has completed a computer repair by editing the registry. Which of the following should the technician do NEXT?
Ensure all features of the system are functioning.
20
Format from the command line - Disk Management MMC Snap-In
Two

6. When replacing a laptops hard drive - which of the following may need to be updated?
A thumb drive is connected to the PC.
SMTP
Performance Monitor
The system BIOS

7. A user works daily with video production and needs portable storage which will allow them to transport their work back and forth from home. Taking the users storage and bandwidth requirements into consideration - which of the following would BEST sui
C:Documents and SettingsUser1
PATA
An external hard drive connected viaeSATA.
10 meters (33 feet)

8. If a technician wants to evaluate a computers detailed statistics - which of the following is the BEST utility to view this information?
Set the CMOS jumper on the motherboard to clear
Pressing Ctrl-Alt-Del and selecting Task Manager - Right clicking on the task bar and selecting Task Manager.
The color depth is set too low. Open the Display Properties dialog box and set the Color Quality setting to Highest (64bit).
Performance Monitor

9. A user reports that their optical drive has power and they can put a disk in it - but it does not access the disk nor does the drive show in My Computer. Which of the following is the MOST likely reason?
Power Users
Corrupt MBR
The data cable is not seated properly.
Press F8 and select Disable Automatic Restart on System Failure.

10. Which of the following does the ping command do?
Communicates with network devices
Modify
LCD power inverter.
Higher wattage power supply

11. Which of the following should be installed prior to attaching a heatsink to a processor?
Thermal compound
The device is disabled.
There is too much electrical interference for the signal.
QoS

12. After a technician installs a new CMOS battery on a motherboard - which of the following will the technician have to change?
System date/time
Control Panel>Administrative Tools>Services>SQL service>start - My Computer>Manage>Services and Applications>Services>SQL service>start
The laptop is configured to boot from the flash drive; the user should be instructed to remove the flash drive and reboot the laptop.
ping windows.com

13. Additional RAM has been added to a PC. When the RAM amount is checked within Windows the additional memory is not reflected. Which of the following is the MOST likely cause?
Corrupt MBR
Turn the computer on and run chkdsk /r
Windows Vista 32-bit can only address up to 3GB of memory.
The RAM was not properly seated in its memory slot.

14. A technician is installing a high performance graphics card in a PCI express slot. Which of the following should be done FIRST after inserting the card into the slot?
Replace the BIOS chip - Restore from backup
Connect the appropriate power cable.
FAT32 cannot handle single files larger than 4GB.
Educate the user.

15. Which of the following BEST explains the purpose of the Windows Recovery Console?
Allows a system to boot into a limited shell with command line functions.
Convert both drives to a dynamic disk.
Hard disk
Inverter board

16. A technician is trying to use the nslookup command. Which of the following needs to be installed before this command can be used?
TCP/IP
ipconfig /release then ipconfig /renew
DHCP
Install more RAM.

17. A user has installed a new firewall and wants to allow only web traffic. They have allowed port 80 on the firewall. When they test the connection they are unable to get to the secure websites. Which of the following should they configure to enable br
Allow port 443.
Use a mounted folder.
An external hard drive connected viaeSATA.
Disable System Restore.

18. The technician has to format a new hard drive as a FAT32 file system. The hard drive capacity is 80GB. How many partitions will the technician have to create to use all of the hard drive capacity?
BitLocker drive encryption
Three
The laptop is configured to boot from the flash drive; the user should be instructed to remove the flash drive and reboot the laptop.
Set the correct permissions for the user

19. A technician attempts to convert the E drive to a dynamic disk; however - the option to convert is not available. Which of the following is the MOST likely cause?
Label every screws location and cable path - Ensure the technician wears an ESD strap.
The pass phrase is not correct.
A. The host computer is a portable computer - USB devices cannot be converted to a dynamic disk.
Port forwarding

20. A user has a PC displaying the message No Operating System Found and the user hears a clicking noise. Which of the following devices should the technician check FIRST?
The power supply does not provide enough wattage to power the new graphics card.
The administrative password needs to be changed.
Hard drive
Two

21. Which of the following commands should be used to change a FAT volume into a NTFS volume?
D. Power supply does not have the proper connections.
Map a new drive to an NTFS folder hosted by a different volume.
Configure one of the HDD as master - and one as slave.
convert

22. Which of the following specifies the MAXIMUM recommended distance of Bluetooth 1.0 devices?
Task Scheduler
10 meters (33 feet)
The CPU is overheating.
Parental Controls

23. A technician is repairing a computer that will not start up. The technician notices the power button does not display any lights and the LED on the motherboard is off. Which of the following is the cause of the problem?
Administrators - Power Users - Users - Guests
CPU 1
Power supply
PCIe graphics card

24. How many volts does a power supplys 4-pin Molex connector carry to internal devices?
Faulty sensor
gpupdate /force
They have been infected with malware.
5 volts

25. When using FTP to transfer files which of the following is used to retrieve a file from a remote server?
Install an updated firmware on the BIOS
ping -t PC1
netstat -a
get

26. Which of the following is the BEST solution for repairing a hard drive that results in the NTLDR is missing display upon booting?
Device is disabled
The projector is not set to display the correct video source - The laptop is not set to display to the external video connector.
File searching
Use recovery console and the fixboot command.

27. A new firewall was installed on a system and since then a remote user has been unable to reach the file server. Which of the following should the technician verify is setup on the new firewall?
The drive is a dynamic disk moved from another system.
Disk Manager
Windows Firewall is blocking the port.
Port forwarding

28. A technician is performing a DSL and telephone installation at the same time. In order to use the DSL connection and the phones at the same time - without interference - which of the following does the technician need to install?
Print a test page from all the trays.
Filters
The fuser is not working properly.
The CMOS battery is failing.

29. In which of the following locations does Windows Vista create the user profiles?
The amount of memory
The driver CD is for Windows XP only.
%systemdrive%Users
3

30. A technician is adding a new device to a system and is unable to find the driver disk. Which of the following is he BEST place to retrieve the latest drivers?

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31. A new firewall was installed and a customer reports that they can receive email but cannot send email. Which of the following protocols is being blocked?
The amount of memory
SMTP
Disk Management
Make sure the PS/2 plugs and ports are color matched.

32. Which of the following commands can be executed from the run line in Windows XP?
192.168.1.1
Enable MAC filtering
msconfig
ping localhost

33. The client sends a document to the printer. The document prints out all random characters. Which of the following should the technician check FIRST?
Faulty sensor - Worn paper feed roller
Start>Run>typesfc /scannow>ok
Check for the correct print driver.
ping localhost

34. A client mentions the hard drive light is on continuously - and their computer is slow. Which of the following would the technician check to determine the MOST likely cause?
The amount of memory
Regional and Language Options
SMTP
Use recovery console and the bootcfg /rebuild command.

35. After a new system board is installed on a laptop - the system fails to POST. Which of the following should be done FIRST?
Reseat and check all cables.
Open the computers RAM compartment and inspect the labels.
The SATA controller card was not set as a boot device in the computer BIOS.
Make sure the PS/2 plugs and ports are color matched.

36. A client has returned a computer with a hard drive that has failed twice. Which of the following should the technician check in the computer?
Power supply voltages
Unplug the CMOS battery - Switch on the reset jumper.
Format the drive and reload the system.
SATA

37. Which of the following operating systems uses BitLocker to encrypt files on the hard drive?
Microsoft WindowsVista Enterprise
In the BIOS - enable WOL
In Disk Management create a volume on two or more dynamic disks.
25

38. An end user reports that they are unable to access any websites or network resources by the fully qualified domain name (FQDN); however - the technician is able to access these resources by IP address. Which of the following is the MOST likely cause
The customers DNS server is unavailable.
Filters
Task Manager
Disable the integrated video card.

39. A three year old laptop fails to keep the accurate time. Which of the following is the MOST likelycause?
The CMOS battery is failing.
sfc
Disk Manager
An issue that will not prevent the basic function of the computer.

40. Which of the following command syntax tests if a Windows XP computer is configured to connect to the Internet?
Hard disk
ping windows.com
All sub-folders inherit the most restrictive permissions within the folder.
Dependencies

41. Which of the following can be accessed with the Computer Management MMC snap-in tool?
C:Documents and SettingsUser1
Run ipconfig /release then ipconfig /renew
Event Viewer Logs - Disk Management - Device Manager
Add an access point.

42. Which of the following profiles are automatically created by Windows XP during installation?
The fuser unit for damage
User Account Control; it can be turned off under User Accounts in the Control Panel.
Power supply voltages
Default User - All Users

43. A technician is replacing the motherboard on a laptop. Which of the following should the technician do as a best practice?
From the command line: net start spooler - Open the Services MMC>right click Print Spooler>Start
Three
Label every screws location and cable path - Ensure the technician wears an ESD strap.
The OS firewall is blocking the application.

44. A user is having printing issues and receives an error message that the print spooler is not running. Which of the following methods can be used to start the print spooler?
nslookup
Manufacturer's website
MBSA
In the Control Panel - select Administrative Tools - select Services -click on the Print Spooler service and select start.

45. When converting a dynamic disk to a basic disk in Windows - which of the following will occur?
Any data on existing volumes will be permanently lost.
In Disk Management create a volume on two or more dynamic disks.
Defrag the hard drive.
D. IP address - Subnet mask - Gateway - MAC address - DNS - Lease obtained/expiration.

46. Which of the following would a technician perform to cancel a print job?
Incorrect or corrupt driver
C:windowssystem - C:windows
The device driver for the LCD is corrupt.
Click on the printer icon and select cancel.

47. A user has noticed several clusters of dead pixels on a laptops LCD screen. The technician is called to investigate and troubleshoot the issue. Which of the following is a possible solution?
sigverif
The network uses MAC filtering.
Have the LCD screen replaced.
DHCP

48. A user would like secure file encryption on their new Windows Vista Enterprise PC. The user informs the technician that they do not wish to spend extra money on a solution. Which of the following is the BEST recommendation for the technician to make
Examine the print queue - stop and then restart the spooler service.
Boot to Safe Mode with Networking and attempt updates - Apply updates manually by downloading the definition files on another machine.
Enable Public location
Turn on and configure BitLocker.

49. Which of the following supports the Athlon 64?
Socket 754
Use System Restore to restore the system to the point before the software was initially installed.
RJ-11
The CPU is overheating.

50. A user reports that they tried to plug in a USB device plug upside down and damaged one of the ports. Since this event - the user has not been able to get the computer to power on consistently. Which of the following is the MOST likely reason?
C:Documents and SettingsUser1
Loopback plug
USB
The damaged ports contacts are shorting against the casing.