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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Members of which of the following groups are able to run legacy and certified applications - but do not have full system permissions in Windows XP?
Remote Desktop
Power supply voltages
Device is disabled
Power Users

2. A remote user is attempting to install a new external storage device on their computer. The user reports they only have one port open on the back of the device and the port is similar to the USB port their mouse is connected to. The port has a bevel
Device Manager
IEEE 1394
Anti-static wrist strap
The customers DNS server is unavailable.

3. A technician notices that after Windows Vista loads - the antivirus software does not start properly. Which of the following is the problem?
The laptop is configured to boot from the flash drive; the user should be instructed to remove the flash drive and reboot the laptop.
The antivirus service is disabled.
Enable MAC address filtering
/bootlogo /noguiboot

4. Which of the following tools could be used to test if a serial port on a laptop is functioning correctly?
Look around the monitor for items that maybe interfering with the display.
Loopback plug
Install an updated firmware on the BIOS
WPA-PSK

5. Which of the following is the BEST way to deny unauthorized computers access to a network?
The memory is not properly seated.
Firewall
Use a network firewall.
WindowsVista

6. The performance tab of Task Manager shows two CPUs. The system only has one physical CPU. Which of the following is the MOST likely cause?
192.168.1.1
The chipset includes hyperthreading support.
SMTP
Boot to Safe Mode with Networking and attempt updates - Apply updates manually by downloading the definition files on another machine.

7. A technician is trying to use the nslookup command. Which of the following needs to be installed before this command can be used?
TCP/IP
An external hard drive connected viaeSATA.
get
The system BIOS

8. A user has bought a faster CPU and the manufacturer says it is compatible with their system. The PC does not boot up after installing the new CPU. Which of the following actions should the technician have performed prior to installing the new CPU?
The print head needs to be adjusted.
QoS
Install an updated firmware on the BIOS
Task Manager

9. Which of the following commands will make a new directory?
md
Set the CMOS jumper on the motherboard to clear
10 meters (33 feet)
The technician failed to connect the antenna wires to theWiFi card.

10. If the BIOS password has been lost or forgotten the technician should:
Exclude the printers IP addresses from the DHCP scope.
remove the CMOS battery.
Keyboard
The SSID

11. A user reports that VoIP telephone calls have static and a noticeable delay whenever other users are using the home network. Which of the following routing features should be used on the home network to resolve this issue?
In Disk Management create a volume on two or more dynamic disks.
tracert
NIC will simultaneously transmit data in both directions at a time.
QoS

12. A technician needs to configure a PC with two fixed disk drives for optimal performance. The system is built from a standard image and no data is stored locally. Which of the following RAID settings should be used?
Perform a printhead alignment test.
RAID 0
Support multiple PCIe display adapters.
Use a trusted aggressive pop-up blocker. - Avoid notorious websites and hyperlinks.

13. A customer reports they are unable to connect to any computers outside of the office and they are unable to connect to the Internet. When the technician runs ipconfig - the customer gets the following output: IP address169.254.2.4 Subnet Mask.255.255
The DHCP client is unable to obtain an IP address from the DHCP server.
Use a portable anti-static pad and wrist strap - ensuring all components remain on the mat - and the wrist strap is connected to the mat.
USB
An issue that will not prevent the basic function of the computer.

14. A technician needs to add a second processor to the empty socket on a computers motherboard. Which of the following should be used?
The laptops AC adapter
Boot into Safe Mode and remove browser helper objects.
127.0.0.1
A processor of equal speed to CPU 0

15. A technician is attempting to get into the BIOS and they are being prompted for a password. Which of the following can clear the BIOS password?
Install the correct drivers.
Map a new drive to an NTFS folder hosted by a different volume.
Pull the CMOS battery - Use the appropriate jumper on main board.
Device driver issues

16. A technician is implementing a small office home office (SOHO) wireless network. The technician would like to have a static network. Which of the following should the technician disable on the router?
The computers CMOS battery has lost its charge.
DHCP
A deny permission overrides an allow permission.
One hard drive must be configured as master - and one as slave.

17. Which of the following commands would create an emergency repair disk for the Windows 2000 Professional operating system?
RIMM modules must be installed in pairs.
BitLocker drive encryption
rdisk.exe
Instruct the user to decrease the graphics resolution of the image.

18. When using Device Manager - a yellow QUESTION NO: mark indicates which of the following?
Problem with the developing drum
There is no operating system on the hard drive.
No device driver found
Backup theclients data onto removable media.

19. Which of the following computer management tools would be used to restart the print spooler in Windows XP?
Services
Disk Management MMC Plug-in
Lid switch
System date/time

20. Which of the following is the default location for user account files in Windows Vista?
Adware
C:users
Increases read/write speed
Thermal compound

21. A user would like secure file encryption on their new Windows Vista Enterprise PC. The user informs the technician that they do not wish to spend extra money on a solution. Which of the following is the BEST recommendation for the technician to make
Set the correct permissions for the user
Add additional memory to the laser printer.
remove the CMOS battery.
Turn on and configure BitLocker.

22. Each time a user tries to print a large color graphic the user receives an out of memory error message. The user needs to print the document now for an upcoming meeting. Which of the following would BEST solve the issue?
The floppy drive
RAID Level 1
Cellular card is disabled in the BIOS.
Instruct the user to decrease the graphics resolution of the image.

23. Which of the following commands will fix the master boot record?
The color depth is set too low. Open the Display Properties dialog box and set the Color Quality setting to Highest (64bit).
fixmbr
System Restore
Multimeter

24. A technician is trying to load a device driver directly from the manufacturers CD for a PCI NIC. The operating system is Windows Vista. Windows refuses to accept the driver. Which of the following is the MOST likely cause of this problem?
The rollers on the printer need to be replaced.
Parental Controls
Uncheck Hide protected operating system files in folder options - Uncheck the read only attribute in file properties.
The driver CD is for Windows XP only.

25. While using Windows Vista - a technician needs to access the Advanced Windows Firewall configuration page. Which of the following commands should the technician use?
Cable modem> router> computer
C:users
Boot order in the BIOS
wf.msc

26. A technician is replacing an LCD for a tablet PC but the touch screen functionality is not working. Which of the following is MOST likely the cause?
Update firmware.
NIC properties> Internet Protocol Properties
The device driver for the LCD is corrupt.
rdisk.exe

27. A customer states that their laser printer keeps stating there is a paper jam but the customer does not see any paper jams. The technician inspects the printer and confirms that there is no paper jams and finds the printer does not make an attempt to
nslookup
They have been infected with malware.
Faulty sensor
Adware

28. If a technician is creating a spanned volume - which of the following steps should they perform?
The data cable is not seated properly.
A
In Disk Management create a volume on two or more dynamic disks.
Faulty charging circuit

29. A technician is replacing a hard drive with a new 30GB drive formatted with FAT32. While transferring a 5GB file an error appears indicating that the new drive has insufficient space for the transfer. Which of the following is the cause of the proble
The SSID
FAT32 cannot handle single files larger than 4GB.
netstat
\ALPHAC$

30. A user is unable to receive FTP antivirus updates from the vendor but has network connectivity. Which of the following settings should be checked?
copied to a safe location and can be recovered using the antivirus program.
Port 21 is open - The proxy setting in the antivirus application
ping /?
One hard drive must be configured as master - and one as slave.

31. A technician is upgrading an internal IDE drive in a laptop. Which of the following HDD types is the technician MOST likely using?
Check if the computer manufacturer uses a separate power inverter for the screen.
Change the Boot order in the BIOS.
PATA
Router

32. Which of the following wireless standards uses the 5GHz frequency?
802.11a
msconfig
Faulty sensor
Sidebar

33. A technician needs to edit the default path in Windows XP. In which of the following can they accomplish this task?
A thumb drive is connected to the PC.
System Properties>Advanced>Environment variables>System variables
USB
Drive light is always on even when no programs are running. - Cannot perform any anti-virus updates.

34. A customer reports that their newly purchased Windows Vista Home Premium notebook is unable to see other computers in their home office. Which of the following is the MOST likely cause?
The proxy server has been configured to block the site.
BOOT.INI file is corrupt
Use recovery console and the fixboot command.
The Network Location Type is Public.

35. A technician uses DHCP for all computers on the network and static IP addresses for all printers on the network. Which of the following will enforce this policy?
20
Lid switch
Hard disk
Exclude the printers IP addresses from the DHCP scope.

36. A USB cable has a mini-USB connector on one end and two standard size connectors on the other. Which of the following is the purpose of the second connector?
USB
The second USB connector increases the power and enables functionality of the device.
%systemdrive%Users
Power supply

37. How many volts does a power supplys 4-pin Molex connector carry to internal devices?
Anti-static wrist strap
xcopy
The ToggleKeys option is enabled.
5 volts

38. A technician determines a laser printer is jamming at the fusing unit. They have checked the paper path in the printer and it is clear of anything that could cause a paper jam. Which of the following is the BEST solution?
Thermal compound
Boot into the recovery console and runchkdsk /r
Try paper from a different package of paper.
Educate the user.

39. Which of the following Microsoft encryption software provides the HIGHEST level of security for PCs running Windows Vista Enterprise or Ultimate Vista?
20
The second USB connector increases the power and enables functionality of the device.
-t
BitLocker drive encryption

40. If a technician wants to evaluate a computers detailed statistics - which of the following is the BEST utility to view this information?
Adware
Corrupt MBR
Performance Monitor
Manufacturer's website

41. A technician is cleaning spyware from a Windows XP machine. Because of the infections - the unit cannot browse the Internet to obtain anti-virus updates.Which of the following is the BEST course of action?
-t
Manually start the service.
Boot to Safe Mode with Networking and attempt updates - Apply updates manually by downloading the definition files on another machine.
The CMOS battery is failing.

42. A technician is adding a secondary IDE hard drive to an older system. After installation and the first boot - the drive is not showing in Disk Management. Which of the following is the MOST likely cause of the issue?
RAM failure
The new drives jumper is set for master.
System Properties>Advanced>Environment variables>System variables
RIMM modules must be installed in pairs.

43. A user reports that when powering on their computer only a black screen with a lone cursor appears. Which of the following is the FIRST step to determine the problem?
The hard drive needs to be replaced.
Listen for beep codes to determine if the video card needs reseated.
Default Gateway
The memory is failing.

44. Which of the following is a feature of Windows Vista User Account Control (UAC)?
c:users<<username>>
Make sure the PS/2 plugs and ports are color matched.
Prevents unauthorized programs from being installed
The power supply does not provide enough wattage to power the new graphics card.

45. New software has been installed on a workstation and now the workstation is not functioning properly. The user tried to uninstall the software to return the system back to normal but that did not work. Which of the following would be the BEST method
Wireless access point
Read only permissions
Use System Restore to restore the system to the point before the software was initially installed.
127.0.0.1

46. A workgroup user reports not being able to print to the new printer. Everyone else in the workgroup can print to the new printer and the user can still automatically send print jobs to the old printer. Which of the following will solve the issue?
defrag
System date/time
Device Manager
Set the new printer as the default printer. - Add the new printer to users computer.

47. An end user reports that they are unable to access any websites or network resources by the fully qualified domain name (FQDN); however - the technician is able to access these resources by IP address. Which of the following is the MOST likely cause
Disk Management
Router
Task Scheduler
The customers DNS server is unavailable.

48. The technician is working on a computer and the air is dry. Which of the following choices is the BEST option?
sfc
Use a portable anti-static pad and wrist strap - ensuring all components remain on the mat - and the wrist strap is connected to the mat.
The drive is a dynamic disk moved from another system.
copied to a safe location and can be recovered using the antivirus program.

49. Which of the following is true for a 10/100 NIC running at half-duplex?
NIC will transmit data in only one direction at a time.
wf.msc
FDD
Boot into Safe Mode and remove browser helper objects.

50. A storm occurred overnight and a user is having a problem turning on a workstation. The technician has determined power to the monitor is good when plugged into the same power strip as the workstation. Which of the following is the BEST tool to use?
Security Center
Power supply tester
Set the new printer as the default printer. - Add the new printer to users computer.
Inverter board