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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A technician has just installed an upgraded graphics card. The computers power turns off before it finishes booting. Which of the following is the cause of the problem?
The power supply does not provide enough wattage to power the new graphics card.
C:Windows
Replace the modem.
chkntfs

2. A technician needs to add a hard drive to a PC. The drive needs to support a transaction log requiring up to 3Gbps transfer speed. Which of the following storage types will meet this requirement?
SATA v2
5 volts
sfc
Device driver issues

3. A user needs to use the IP address to connect to a remote device. Which of the following command line tools will determine the IP address using the hostname of a remote device?
The customers DNS server is unavailable.
RAID 0
Power supply tester
nslookup

4. Which of the following is the FIRST step after a clean Windows XP Installation?
User Account Control; it can be turned off under User Accounts in the Control Panel.
Add additional RAM to the printer.
Two Type II cards - One Type III card
Install the Chipset Drivers

5. A technician would like to have a program start automatically during a specific time. Which of the following utilities would the technician use?
System Properties>Advanced Tab>Performance Options>Advanced Tab
Task Scheduler
127.0.0.1
disabled.

6. A user would like secure file encryption on their new Windows Vista Enterprise PC. The user informs the technician that they do not wish to spend extra money on a solution. Which of the following is the BEST recommendation for the technician to make
Default User - All Users
chkntfs
Turn on and configure BitLocker.
Power supply voltages

7. A computer has the below network configuration: IP Address: 192.168.1.5 Subnet mask: 255.255.255.0. Which of the following is the default gateway for the computer?
C:Usersuser1Desktop
192.168.1.1
Microsoft WindowsVista Enterprise
The user plugged the headphones into the microphone jack.

8. Which of the following tools could be used to test if a serial port on a laptop is functioning correctly?
Enable MAC filtering.
Install more RAM.
Loopback plug
Permissions on the folder containing the financial data.

9. The customer wants to upgrade to a newer model computer - but does not want to lose all the digital photos on the old computer. Which of the following is the QUICKEST way for the technician to move the photos?
Check for a floppy disk in the FDD.
Drive light is always on even when no programs are running. - Cannot perform any anti-virus updates.
D. Power supply does not have the proper connections.
Copy the photos to a USB drive and copy to the new computer.

10. When booting Windows - check disk comes up and runs a scan only on drive E. The PC still boots and shows no signs of any errors or other problems. No installations or other software changes have been made. Which of the following is the MOST likely ca
A thumb drive is connected to the PC.
tracert
25
The CMOS battery is failing.

11. A user is reporting that after replacing the toner cartridge on the laser printer it has started to produce print jobs with dirty spots around the page. Which of the following is the MOST likely cause of the problem?
The small space is causing overheating.
The new toner cartridge is bad and should be replaced.
Check the functionality of the LCD cutoff switch
tree

12. A user reports that they cannot install a new hard drive they purchased online. After further questioning - the technician finds out that the new hard drive is a solid state disk and the users PC is more than eight years old - currently running Windo
Device driver issues
diskmgmt.msc
The PC only has IDE ports available for expansion - not the needed SATA ports.
Support multiple PCIe display adapters.

13. A customer cannot print certain PDF documents on their laser printer. The print job is a multi- page large PDF with multiple colors. Which of the following is the MOST likely solution?
Remove all memory modules - power on the PC - listen and watch for the POST.
Add additional memory to the laser printer.
Use a mounted folder.
The user disabled theWiFi adapter with the hardware or software switch.

14. Which of the following would MOST likely indicate the presence of malware on a PC?
The floppy drive
check the hard drive to ensure it is working.
Slow response - web page redirection or unable to display web pages
File searching

15. A technician has recovered a system from a virus infection but some of the system files were compromised. Which of the following tools can be run from the run dialog box to replace or repair system files?
msconfig (choose startup from options)
Port forwarding
only obtain software from known and reputable sources.
sfc /scannow

16. If a drives file system becomes corrupt - which of the following commands would the technician use to repair the file system?
Socket 754
diskmgmt.msc
Satellite
chkdsk

17. During boot - a technician gets the error message Windows could not start because of a computer disk hardware configuration problem. Which of the following is the MOST likely cause of this message?
BOOT.INI deleted
Permissions on the folder containing the financial data.
c:users<<username>>
Disable SSID broadcast

18. Which of the following tools could be used to test the voltage coming from a laptops AC adapter?
Applications log
Multimeter
Disable SSID broadcast
msconfig

19. Which of the following wireless encryption standards would provide the HIGHEST level of security?
Toggle the NUM lock key.
No device driver found
WPA-PSK
Device driver issues

20. If the BIOS password has been lost or forgotten the technician should:
Anti-static wrist strap
C. Turn off SSID - enable WPA2 - implement MAC filtering and change key every 30 days
sfc
remove the CMOS battery.

21. A customer reports that their desktop PC will not maintain the correct time and date. The date and time must be set after a restart. Which of the following could be the cause of the problem?
Not enough physical RAM installed.
The CMOS battery is defective.
Socket 754
Hard disk

22. Which of the following wireless standards uses the 5GHz frequency?
802.11a
check the hard drive to ensure it is working.
Allow port 443.
Port 21 is open - The proxy setting in the antivirus application

23. A technician installs a SATA controller card and moves the hard drive cable from the system board o the SATA controller. The system POSTs and the controller BIOS recognizes the hard drive but oes not boot to the hard drive and start Windows. Which of
SNMP
The SATA controller card was not set as a boot device in the computer BIOS.
Disable SSID broadcast
The network uses MAC filtering.

24. A technician is tracing a cable from a desk back to a patch panel in the wiring closet. The cables are not labeled. Which of the following tools would BEST trace the cable?
Induction toners
SMTP
Satellite
The data cable is not seated properly.

25. Which of the following should a technician check FIRST if a Windows XP user is trying to print a document and is getting the error message Print sub-system not available?
From the command line: net start spooler - Open the Services MMC>right click Print Spooler>Start
Spooler service is running.
Check themanufacturers website.
Slow response - web page redirection or unable to display web pages

26. How many hard drives are necessary to create a RAID 5 array?
System Information
802.11a
Prevents unauthorized programs from being installed
3

27. A user reports not being able to print to a new printer but can print to an old printer. Everyone else in the same workgroup can print to the new printer. Which of the following will MOST likely solve the issue?

28. A user asked to have a second hard drive installed on a single IDE channel in a computer. Which of the following must be taken into account?
The Network Location Type is Public.
One hard drive must be configured as master - and one as slave.
Set the correct permissions for the user
c:users<<username>>

29. A technician is setting up a PC. The motherboard does not have PS/2 connectors. Which of the following keyboard connector ports will the technician have to use?
USB
Control Panel>Administrative Tools>Services>SQL service>start - My Computer>Manage>Services and Applications>Services>SQL service>start
Go to the BIOS and change the boot order to use the hard drive.
ping -t PC1

30. An end user reports that a new disc they purchased will not play on their machine. The user states this new disc is a movie - but they have never had any issues watching movies purchased in the past. Which of the following is the MOST likely cause fo
The new movie is a Blu-ray disc and not compatible with the PC.
The memory is not properly seated.
Move the secondary hard drive next to the primary hard drive and connect to the primary bus.Connect the new DVD drive as the slave on the secondary bus.
The DHCP server is unavailable.

31. Users in an office are having problems connecting to certain resources outside of their network. The technician suspects that a router on the network has failed. Which of the following tools can be used to determine the point of failure on the networ
Slow response - web page redirection or unable to display web pages
The WLAN card is 802.11b.
The device is disabled.
tracert

32. Which of the following commands would a technician use to view the active application connections on a local PC to the network?
The damaged ports contacts are shorting against the casing.
Sidebar
netstat
Press F8 and select Disable Automatic Restart on System Failure.

33. A technician is adding a secondary IDE hard drive to an older system. After installation and the first boot - the drive is not showing in Disk Management. Which of the following is the MOST likely cause of the issue?
The new drives jumper is set for master.
An external hard drive connected viaeSATA.
SMTP
Internal antennas not connected.

34. A customer reports they are unable to connect to any computers outside of the office and they are unable to connect to the Internet. When the technician runs ipconfig - the customer gets the following output: IP address169.254.2.4 Subnet Mask.255.255
The DHCP client is unable to obtain an IP address from the DHCP server.
cacls
127.0.0.1
Blu-Ray

35. Which of the following components could MOST likely cause a Non-system disk or disk error to occur after POST?
FDD
There is no operating system on the hard drive.
Microsoft WindowsVista Enterprise
Update the virus signatures.

36. A technician is sent out to troubleshoot a Windows XP Media Center PC being used in acustomers enclosed home theatre. The customer describes symptoms of random system shutdowns - especially when the PC is being used to record media or watch lengthy h
Turn off SSID broadcast.
25
Wireless access point
The small space is causing overheating.

37. A customer needs help as the application log is full. They want to leave it the same size but maintain existing entries for future reference. Which of the following is the BEST course of action?
Control Panel>Administrative Tools>Services>SQL service>start - My Computer>Manage>Services and Applications>Services>SQL service>start
Disable services at startup - Disable start up programs.
Archive existing records and clear the application log.
DHCP is disabled.

38. A user reports that their Windows XP machine restarts automatically on boot and the screen flashes blue for half a second. Which of the following allows a technician to capture the error code?
Allows a system to boot into a limited shell with command line functions.
msconfig
Press F8 and select Disable Automatic Restart on System Failure.
chkdsk /f

39. A user states they receive a message Boot device not found half of the time they boot theirsystem. Which of the following is the MOST likely cause?
A faulty HDD connection
DHCP
The computers CMOS battery has lost its charge.
xcopy

40. A user reports that they cannot access a file on the local D drive of their PC. This is a non-system/non-boot drive. The technician needs to run chkdsk without rebooting the system. Which of the following methods will meet this goal?
msconfig
\ALPHAC$
From the command line - run chkdsk utilizing the /x switch.
The laptop is configured to boot from the flash drive; the user should be instructed to remove the flash drive and reboot the laptop.

41. Which of the following is the BEST response upon seeing a STOP error in Windows XP?
Write all of the error message down immediately.
Drive light is always on even when no programs are running. - Cannot perform any anti-virus updates.
format d: /q
Regional and Language Options

42. A technician has completed a computer repair by editing the registry. Which of the following should the technician do NEXT?
Change
xcopy
The technician failed to connect the antenna wires to theWiFi card.
Ensure all features of the system are functioning.

43. A computer is redeployed after sitting in storage for a year and is now displaying the wrong date. Which of the following is the cause?
Manufacturers guidelines for the beep codes
The computers CMOS battery has lost its charge.
The antivirus service is disabled.
The USB hub was not externally powered.

44. A client has been unable to fix corruption of system files and does not have a backup or an Automated System Recovery (ASR) disk. Which of the following is the BEST action to take next?
IEEE 1394 card
Execute a Windows repair from the Windows setup media.
SNMP
File searching

45. Which of the following commands would create an emergency repair disk for the Windows 2000 Professional operating system?
25
The memory is not properly seated.
Set the new printer as the default printer. - Add the new printer to users computer.
rdisk.exe

46. Which of the following computer management tools would be used to analyze an application error in Windows XP?
TRACERT
Event Viewer
Update firmware.
Defrag the hard drive.

47. Which of the following paths is used to view the size of the paging file in Windows XP?
Power Users
Increases read/write speed
Boots the OS with minimum drivers
System Properties>Advanced Tab>Performance Options>Advanced Tab

48. A customer wants to guard against Spyware on a Windows Vista workstation. Which of the following default programs is installed for this purpose?
Windows Defender
The data cable is not seated properly.
Map a new drive to an NTFS folder hosted by a different volume.
The laptop is configured to boot from the flash drive; the user should be instructed to remove the flash drive and reboot the laptop.

49. A technician suspects a computer has a virus - which of the following BEST describes the FIRST action to take?
format
The LCD cable is pinched
Disconnect the computer from the network.
netsh firewall show state

50. Which of the following commands will show print and file shares on a PC?
Task Manager
Application
Device Manager
net view