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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. After a technician installs a new CMOS battery on a motherboard - which of the following will the technician have to change?
System date/time
The RAM was not properly seated in its memory slot.
Instruct the user to decrease the graphics resolution of the image.
check the hard drive to ensure it is working.

2. A technician needs to add a second processor to a computers motherboard. In which of the following sockets must the processor be installed?
The user has a USB drive in the system.
CPU 1
SATA v2
defrag

3. In a 64-bitWindows operating system - which of the following directories is created twice - once for 32-bit applications and once for 64-bit applications?
FAT32 cannot handle single files larger than 4GB.
TCP/IP
Check the DNS server addresses and verify they are current.
C:Program Files

4. There are four USB devices connected to a clients computer through a USB hub. The client states the external hard drive connected to this hub has had a dramatic deterioration in response time recently. Which of the following is the MOST likely cause?
Add additional memory to the laser printer.
The fuser unit for damage
Remediate the problem and then advise the customer on virus/spyware prevention.
There are too many devices plugged into the USB hub.

5. Which of the following is the default loopback address?
127.0.0.1
IDE but with an adapter
bootcfg /rebuild
Add additional RAM to the printer.

6. A user reports that a program in Windows XP is not responding. A technician remotes into the user's computer to end the process. Which of the following is used to force the program to shutdown?
ping -t PC1
Run Autochk.exe from the Windows Installation Disk.
Task Manager
Add more RAM.

7. A stop error message Unable to locate component is on a users machine. The message displays right after POST. Which of the following is the MOST likely cause of this issue?
Boot in Safe Mode to remove.
It is there to protect against any changes being made to the OS that may be harmful and could make the OS unstable.
System file corruption
From the command line: net start spooler - Open the Services MMC>right click Print Spooler>Start

8. A technician installs a new USB inkjet printer for a client. The client tests the printer by printing several pages. The text output is unreadable. Which of the following is the BEST solution for the problem?
Check Event Viewer to determine which service did not start - Run services.msc to see the state of each service listed.
Execute a Windows repair from the Windows setup media.
Install the correct drivers.
The memory is not properly seated.

9. A technician is resolving a computers IP address to a hostname but cannot remember the correct switch. Which of the following can the technician use to find the correct switch?
The chipset includes hyperthreading support.
Implement and install a drive encryption program on all company assets.
Performance Monitor
ping /?

10. A customer reports that their newly purchased Windows Vista Home Premium notebook is unable to see other computers in their home office. Which of the following is the MOST likely cause?
ping localhost
Disk Defragmenter
The Network Location Type is Public.
The device is disabled.

11. Which of the following computer management tools would be used to restart the print spooler in Windows XP?
NIC will transmit data in only one direction at a time.
Services
Power supply
chkdsk

12. When booting Windows - check disk comes up and runs a scan only on drive E. The PC still boots and shows no signs of any errors or other problems. No installations or other software changes have been made. Which of the following is the MOST likely ca
25
Listen for beep codes to determine if the video card needs reseated.
cacls
A thumb drive is connected to the PC.

13. Which of the following commands is used to discover a broken link in an Internet route?
tracert
192.168.1.1
Convert the partition to NTFS.
System date/time

14. Which of the following steps will allow a technician to disable the prompting of the requirement for digital signatures of newly installed device drivers?
The RAM was not properly seated in its memory slot.
System properties>Hardware>Driver Signing>Select ignore
fixboot
sigverif

15. Windows XP Professional was remotely installed on a workstation overnight. The next day - the customer states the workstation is attempting to reinstall the OS again. Which of the following actions should be taken to use the installed OS?
Go to the BIOS and change the boot order to use the hard drive.
The computer has a 32-bit version of Windows XP installed.
Ensure the keyboard ribbon is firmly plugged into the motherboard.
10 meters (33 feet)

16. A user has noticed several clusters of dead pixels on a laptops LCD screen. The technician is called to investigate and troubleshoot the issue. Which of the following is a possible solution?
Have the LCD screen replaced.
RAID controller and two drives
SATA v2
The rollers on the printer need to be replaced.

17. Which of the following is true for a 10/100 NIC running at half-duplex?
A deny permission overrides an allow permission.
Incorrect proxy settings
NIC will transmit data in only one direction at a time.
The fans are not cooling properly.

18. A user has a wireless network with four PCs and wants to add three more wireless PCs to a location that has poor signal strength. Which of the following devices would the technician add to the network?
File searching
The small space is causing overheating.
D. Power supply does not have the proper connections.
Access Point

19. A user reports that after configuring the BIOS to boot to the hard drive first - the system still tries to boot from the optical drive. Which of the following is the MOST likely cause?
Windows Defender
BOOT.INI file is corrupt
The incorrect WEP is being used.
CMOS battery

20. Members of which of the following groups are able to run legacy and certified applications - but do not have full system permissions in Windows XP?
Power Users
Click on the printer icon and select cancel.
Enable MAC filtering
convert

21. A user states that their laser printer jams constantly. The unit is a little over seven years old and has had no maintenance. Which of the following is the MOST likely cause of this issue?
C:Windows
The rollers on the printer need to be replaced.
Replace the power supply.
WPA2

22. A user reports that their Windows XP PC booted to a desktop which is presented with very rough colors and poor detail on all images displayed.Which of the following is the MOST likely cause and solution of the problem?
There is too much electrical interference for the signal.
The color depth is set too low. Open the Display Properties dialog box and set the Color Quality setting to Highest (64bit).
NTBACKUP.EXE
The second USB connector increases the power and enables functionality of the device.

23. A technician suspects a computer has a virus - which of the following BEST describes the FIRST action to take?
The CMOS battery is failing.
C:users
Disconnect the computer from the network.
RAID Level 1

24. A user reports that the video on their computer has gone out. After determining that the onboard video is bad - a technician needs to install a new video card. Which of the following would support a new video card installation?
ping -t
Administrators - Power Users - Users - Guests
Thermal compound is not on the processor
An AGP slot - A PCIe slot

25. A technician needs to check which ports are open in the Windows Firewall. Which of the following will allow the technician to view these settings?
netsh firewall show state
The new toner cartridge is bad and should be replaced.
%systemdrive%Users
Regional and Language Options

26. 1/2 Which of the following actions should a technician take when the Service Control Manager reports - one or more services failed to start?
RAM
Multimeter
Check Event Viewer to determine which service did not start - Run services.msc to see the state of each service listed.
Induction toners

27. A users system is locking up after the Windows logo screen on boot-up. Which of the following is the BEST reason for this?
The hard drive needs to be replaced.
Communicates with network devices
Cellular card is disabled in the BIOS.
WPA2

28. Which of the following are possible solutions to the error message 'NTLDR not found'?
Use the Recovery Console and command fixboot.
Faulty sensor - Worn paper feed roller
Power supply
Disk Management

29. After replacing the RAM on a clients system - a technician gets a loud beeping noise and the computer will not successfully POST. Which of the following is the MOST likely cause of the problem?
Heatsink / cooling fan - Motherboard
One of the sticks of RAM is not seated properly.
HDD failure
The OS firewall is blocking the application.

30. A user wants to prevent certain individuals from using the Internet throughout the day in Windows Vista. Which of the following tools can be used to perform this action?
The user is connected to an 802.11b wireless access point.
Parental Controls
netstat -a
chkntfs

31. A user states they cannot eject the CD/DVD tray from their laptop to get a CD out. Which of the following could the user do to effectively remove the CD?
Run defrag
Turn on and configure BitLocker.
The technician failed to connect the antenna wires to theWiFi card.
Modify

32. When printing a document an out of memory error is displayed on the printer. Which of the following is MOST likely the issue?
The proxy server has been configured to block the site.
The file is too large for the printer.
Three
Determine the available wattage offered by the power supply andensure it meets the power needed for all of the system components.

33. Most laptops have two PCMCIA slots that are stacked on top of each other with no separator in between. Which of the following does this accommodate?
Two Type II cards - One Type III card
The system partition is corrupt - The boot.ini file has been deleted.
The BIOS detected the PCIe video card and disabled the onboard video.
Cable tester

34. Which of the following will display a list of hardware components and peripherals installed on a computer and allow a technician to enable - disable - remove or reinstall their drivers?
Device Manager
ExpressCard
Disk Management MMC Plug-in
Use recovery console and the bootcfg /rebuild command.

35. A technician needs to add a second processor to the empty socket on a computers motherboard. Which of the following should be used?
check the hard drive to ensure it is working.
A processor of equal speed to CPU 0
Parental Controls
Update the BIOS.

36. A user running Windows XP experiences a power outage without first properly closing Windows. After rebooting - which of the following utilities can the user run to scan the hard drive and automatically fix errors?
chkdsk /f
Task Manager
Control Panel>Tools>Folder Options>File Types
Performance Monitor

37. The standard port monitor in Windows XP uses which of the following protocols to configure and monitor the printer device status?
SNMP
De-select PausePrinting from within the Printer menu on the users computer.
System Properties - Advanced - Performance
The user is connected to an 802.11b wireless access point.

38. A technician is going to flash the BIOS on a laptop.Which of the following would the technician need to complete this task?
msconfig
The memory is not properly seated.
The laptops AC adapter
NIC will transmit data in only one direction at a time.

39. Which of the following commands is used to delete the entire contents of drive D: quickly?
The projector is not set to display the correct video source - The laptop is not set to display to the external video connector.
format d: /q
The LCD cable is pinched
The CMOS battery needs to be replaced.

40. A technician wants to disable User Account Control (UAC) in Windows Vista. How can this feature be disabled?
Increases read/write speed
Go to Control Panel> open User Accounts> Click Turn User Account Control On or Off> Click Continue>Clear the check box and click OK.
The rollers on the printer need to be replaced.
A local administrator must install the application.

41. Which of the following wireless encryption standards would provide the HIGHEST level of security?
The fans are not cooling properly.
The RAM was not properly seated in its memory slot.
WPA-PSK
convert

42. A user states that they can use their laptop when attached to AC power - but it will not charge a new battery. Which of the following is the MOST likely problem?
Faulty charging circuit
The SSID
From the command line: net start spooler - Open the Services MMC>right click Print Spooler>Start
Toggle the NUM lock key.

43. Users in an office are having problems connecting to certain resources outside of their network. The technician suspects that a router on the network has failed. Which of the following tools can be used to determine the point of failure on the networ
De-select PausePrinting from within the Printer menu on the users computer.
tracert
chkdsk /f
Faulty charging circuit

44. In which of the following locations is the Windows Vista local user settings found?
Task Scheduler
%userprofile%AppDataLocal
copied to a safe location and can be recovered using the antivirus program.
Adware

45. Which of the following tools should a technician use when replacing a motherboard in a PC?
Check the DNS server addresses and verify they are current.
A deny permission overrides an allow permission.
Anti-static wrist strap
The SSID

46. AWhich of the following components may cause a paper jam in a laser printer?
Copy the photos to a USB drive and copy to the new computer.
Look around the monitor for items that maybe interfering with the display.
Faulty sensor - Worn paper feed roller
net help

47. Which of the following BEST explains the purpose of the Windows Recovery Console?
Allows a system to boot into a limited shell with command line functions.
SMTP
System Properties - Advanced - Performance
Run the chkdsk command.

48. A technician installed a new wireless access point on an existing small office home office (SOHO) network with a selective security option enabled. All wireless computers connect to the new network except one computer that cannot connect the wireless
The network uses MAC filtering.
NTBTLOG.TXT
Write all of the error message down immediately.
The BIOS needs to be updated.

49. A user wants to upgrade their CPU. They currently have a processor from vendor A - but the user wants to purchase a different vendors CPU. Which of the following will MOST likely need to be upgraded in order to support a CPU from a different manufact
Install the correct drivers.
Heatsink / cooling fan - Motherboard
Device conflict
The first three octets of the MAC address.

50. A customer wants to check whether they have the necessary tools enabled to prevent intrusions and virus attacks on a Windows Vista workstation. Which of the following tools can be used to display the current configuration?
Public Switched Telephone Network (PSTN)
msconfig
Security Center
WPA2