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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A technician wants domain group policy changes on a Windows XP computer to immediately propagate. Which of the following commands should the technician use?
They have been infected with malware.
Prevents unauthorized programs from being installed
gpupdate /force
Driver Verifier Manager

2. A user wants to track websites that certain individuals are going to throughout the day on Windows Vista. Which of the following tools can be used to perform this action?
Turn on and configure BitLocker.
From the command line: net start spooler - Open the Services MMC>right click Print Spooler>Start
Parental Controls
very thin layer - making sure to cover the CPU

3. AWhich of the following components may cause a paper jam in a laser printer?
Faulty sensor - Worn paper feed roller
The front USB ports were not connected to the system board header.
chkdsk
Perform a printhead alignment test.

4. A stop error message Unable to locate component is on a users machine. The message displays right after POST. Which of the following is the MOST likely cause of this issue?
Boot into the recovery console and runchkdsk /r
Diskpart
System file corruption
Device is disabled

5. A technician is attempting to get into the BIOS and they are being prompted for a password. Which of the following can clear the BIOS password?
Router
Backlight failure
Pull the CMOS battery - Use the appropriate jumper on main board.
netstat -a

6. Which of the following can be used to achieve the highest transfer rate for an external hard drive?
The DHCP client is unable to obtain an IP address from the DHCP server.
The second USB connector increases the power and enables functionality of the device.
chkntfs
eSATA

7. Which of the following boot.ini switches will allow a technician to install a non-default Windows splash screen?
sfc
Oil from the skin can decrease coppers ability to conduct heat.
/bootlogo /noguiboot
480Mbps

8. A user states they receive a message Boot device not found half of the time they boot theirsystem. Which of the following is the MOST likely cause?
A faulty HDD connection
The power supply is not supplying enough power.
An issue that will not prevent the basic function of the computer.
The device driver for the LCD is corrupt.

9. Which of the following methods will restrict wireless access to specific devices?
MAC filtering
Run a scan in Safe Mode.
HTTPS
edit boot.ini

10. A customer reports that all printed documents display random characters. Which of the following is the MOST likely cause of this problem?
The amount of memory
Install the correct drivers.
Incorrect or corrupt driver
Add an access point.

11. A user needs to use the IP address to connect to a remote device. Which of the following command line tools will determine the IP address using the hostname of a remote device?
nslookup
Disk Management
C:UsersUser1
An issue that will not prevent the basic function of the computer.

12. A USB cable has a mini-USB connector on one end and two standard size connectors on the other. Which of the following is the purpose of the second connector?
tracert
The second USB connector increases the power and enables functionality of the device.
Check the DNS server.
C:users

13. A user notices that the workstation is performing slowly and is populating .eml files after connecting to the network. The user has been disconnected for over two months. Which of the following is the MOST likely cause of the issue?
Have the LCD screen replaced.
Outdated signature files allowed a virus attack
Enable MAC filtering
Run Autochk.exe from the Windows Installation Disk.

14. A user states that they have an invalid boot disk message on the computer after a reboot. Which of the following is the MOST likely reason?
The user has a USB drive in the system.
chkntfs
Spyware
IDE but with an adapter

15. The performance tab of Task Manager shows two CPUs. The system only has one physical CPU. Which of the following is the MOST likely cause?
the chip has to be seated properly and locked down to be detected.
SATA
The chipset includes hyperthreading support.
SMTP

16. The Accounting Department reports that their new program runs on all computers except two. Which of the following logs will have the MOST information about this problem?
Implement and install a drive encryption program on all company assets.
Thermal compound
Applications log
Port 21 is open - The proxy setting in the antivirus application

17. AWindows XP machine will only boot up and display the command prompt. The technician needs to modify the boot.ini file. Which of the following commands would be used?
System Properties>Advanced Tab>Performance Options>Advanced Tab
edit boot.ini
Perform a printhead alignment test.
nslookup

18. Which of the following computer management tools would be used to restart the print spooler in Windows XP?
Update the video card drivers to the latest version.
RAM
Services
System Properties - Advanced - Performance

19. A customer states that their laser printer keeps stating there is a paper jam but the customer does not see any paper jams. The technician inspects the printer and confirms that there is no paper jams and finds the printer does not make an attempt to
A local administrator must install the application.
ipconfig /all
Faulty sensor
Inverter board

20. Which of the following is the BEST solution for repairing a hard drive that results in could not read from selected boot disk display upon booting?
Convert the partition to NTFS.
netstat -nr
25
Use recovery console and the bootcfg /rebuild command.

21. A technician has configured all computers on the LAN - and the computers can communicate with each other - but they cannot access the Internet. Which of the following needs to be configured?
Device Manager
format d: /q
Default Gateway
Format from the command line - Disk Management MMC Snap-In

22. A user reports that their computer is unexpectedly shutting down. After several minutes - the computer can be powered on as normal. Which of the following is the MOST likely cause?
WPA2
The fans are not cooling properly.
Router
A corrupted or incorrect video driver is installed.

23. Which of the following protocols should be allowed through the firewall for a mail application?
MAC filtering
SMTP
tree
The network card in the users computer has failed.

24. Which of the following ping switches would be used to ping continuously until manually stopped?
Backlight failure
Reseat and check all cables.
-t
The first three octets of the MAC address.

25. A user is having printing issues and receives an error message that the print spooler is not running. Which of the following methods can be used to start the print spooler?
NIC properties> Internet Protocol Properties
In the Control Panel - select Administrative Tools - select Services -click on the Print Spooler service and select start.
Determine the available wattage offered by the power supply andensure it meets the power needed for all of the system components.
C:Program Files

26. A technician is installing an OS onto a new hard drive. The OS media is in the optical drive. Upon booting the system displays the message no operating system found. Which of the following should the technician check FIRST?
Boot order in the BIOS
FAT32 cannot handle single files larger than 4GB.
Turn on and configure BitLocker.
ping localhost

27. When installing a small office home office (SOHO) network - which of the following can a technician configure to hide wireless networks from unauthorized users and attackers?
The fuser unit for damage
Disable SSID broadcast
Support multiple PCIe display adapters.
diskmgmt.msc

28. When the power supply of a PC is performing erratically - which of the following can be used to determine output voltage?
The system BIOS
Modify
Look around the monitor for items that maybe interfering with the display.
A multimeter

29. A technician is upgrading memory on a laptop. Upon removing the access door the technician sees only one memory expansion slot. The documentation stated there were two. Which of the following should the technician do?
The system is not providing enough power to the USB port.
Disk Defragmenter
Update the video card drivers to the latest version.
Look for another expansion slot elsewhere on the unit.

30. Which of the following utilities - in Windows - can be configured to perform automatic disk defragmentation?
RJ-11
Remove the floppy disk.
Task Scheduler
Administrators - Power Users - Users - Guests

31. A customer using a laptop states several letters and numbers (e.g. W -E -S -D -X -C -2 -3) are not properly working on the keyboard. Which of the following is the NEXT step to resolve the issue?
net view
Connects the processor to the main memory - measured in MHz
RAM
Ensure the keyboard ribbon is firmly plugged into the motherboard.

32. A user reports the dot matrix printer does not print clearly on part 4 and 5 of the multi-part form. Which of the following should be preformed FIRST?
The print head needs to be adjusted.
Start>Run>typesfc /scannow>ok
Go to Control Panel> open User Accounts> Click Turn User Account Control On or Off> Click Continue>Clear the check box and click OK.
The network uses MAC filtering.

33. Which of the following does the ping command do?
Change the Boot order in the BIOS.
Communicates with network devices
Control Panel>Administrative Tools>Services>SQL service>start - My Computer>Manage>Services and Applications>Services>SQL service>start
DHCP

34. A technician is installing a wireless access point for a customer that wants to ensure only certain laptops are able to connect to the access point. Which of the following would BEST meet the customers needs?
Uncheck Hide protected operating system files in folder options - Uncheck the read only attribute in file properties.
convert
Configure a MAC filter for the permitted laptops.
TCP/IP

35. Which of the following tools can a technician use to determine whether changes should be made to increase security?
MBSA
Faulty sensor - Worn paper feed roller
Cable modem> router> computer
127.0.0.1

36. Which of the following tools would a technician use to reassign a drive letter?
Three
The customers wireless card is not compatible with the new router; they need to have a newer 802.11g card installed.
The fuser is not working properly.
Disk Management

37. Which of the following BEST describes the general meaning of a warning in one of the Event Viewer logs?
An issue that will not prevent the basic function of the computer.
only obtain software from known and reputable sources.
Set the correct permissions for the user
chkdsk /f

38. A user reports that a PC boots to the error message Missing NTLDR. Which of the following problems could cause this error?
Use the recovery console to run thefixmbr utility.
The system partition is corrupt - The boot.ini file has been deleted.
Turn off SSID broadcast.
c:users<<username>>

39. A technician is troubleshooting a laptop LCD monitor with an extremely dim screen. Which of the following is the cause?
C:UsersUser1
The CMOS battery is failing.
The first three octets of the MAC address.
Backlight failure

40. A technician is asked to build a system that will resist hard drive failure due to being dropped or excessive vibration. Which of the following hard drive types would be the BEST choice?
Unplug the CMOS battery - Switch on the reset jumper.
Solid state drive
Set the new printer as the default printer. - Add the new printer to users computer.
SSID broadcast

41. A user is running defrag on a computer and the power goes out. When power is restored - which of the following is the BEST action to perform?
fixmbr
Turn the computer on and run chkdsk /r
SMTP
Enable boot logging. In Safe Mode - read the ntbtlog.txt file.

42. A users system is locking up after the Windows logo screen on boot-up. Which of the following is the BEST reason for this?
rdisk.exe
Use System Restore to restore the system to the point before the software was initially installed.
The hard drive needs to be replaced.
Wireless Router

43. Which is of the following is the maximum file size for FAT32?
IEEE 1394 card
nslookup
Four gigabytes
Netstat

44. A technician would like to install a new primary SATA drive into a computer. Which of the following scenarios BEST describes the physical setup required for this task?
RAM
Mount the SATA drive into an available 3.5 drive bay. Connect one end of a data cable to the drives signal connector - and the other to the SATA 0 connector on the motherboard. Connect an available 15-pin power connector to the drive.
The deny was selected on all share permissions
System Restore

45. An end user reports that a new disc they purchased will not play on their machine. The user states this new disc is a movie - but they have never had any issues watching movies purchased in the past. Which of the following is the MOST likely cause fo
The SATA controller card was not set as a boot device in the computer BIOS.
The power supply must have enough wattage to run all system hardware simultaneously.
The new movie is a Blu-ray disc and not compatible with the PC.
QoS

46. Which of the following BEST explains the purpose of safe mode?
C:UsersUser1Desktop
Remove the floppy disk.
Boots the OS with minimum drivers
sfc

47. Which of the following can determine the type of RAM installed in a computer?
Run ipconfig /release then ipconfig /renew
In the Control Panel - select Administrative Tools - select Services -click on the Print Spooler service and select start.
Check themanufacturers website.
Blu-Ray

48. A notebook user states that lately the keyboard beeps when certain character keys are pressed.The user wants their input to be silent. Which of the following is the MOST likely cause of this situation?
SATA v2
Set the jumpers on both hard drives to C/S.
UAC
The ToggleKeys option is enabled.

49. A technician suspects that a power supply on a computer may be going bad. Which of the following tools would BEST diagnose the part?
C. Turn off SSID - enable WPA2 - implement MAC filtering and change key every 30 days
The SATA controller card was not set as a boot device in the computer BIOS.
Multimeter
ping localhost

50. Which of the following are commonly associated with dial-up networking?
Tuner card
In the BIOS - enable WOL
Public Switched Telephone Network (PSTN)
BOOT.INI deleted