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Test your basic knowledge |
Comptia A + Computer Repair Practicals
Start Test
Study First
Subjects
:
certifications
,
comptia-a-+
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Which of the following commands is used to review and repair protected Windows XP files?
System Restore
sfc
Go to the BIOS and change the boot order to use the hard drive.
C:Program Files
2. User 1 would like to setup an account for User 2 on their computer. User 2 cannot have access to the User 1s files and cannot change system settings. Which of the following should a technician recommend to User 1?
Connect an audio cable between the drive and the sound card
The front side bus speed or clock multiplier is wrong.
-t
A. Use the built-in Guest account and set personal files to private.
3. Which of the following commands will result in all data being lost on the media selected?
format
A Blue I on a white field
Archive existing records and clear the application log.
SNMP
4. A client has installed an additional 1GB of RAM in a computer to accommodate the requirements of a new application. When the application is run a Low on Virtual Memory warning appears. Which of the following steps needs to be taken?
The paging file size settings need to be adjusted.
143
IDE but with an adapter
B
5. A customer states that their laptop battery is not charging and it will not power on with the AC adapter. Which of the following would the technician use to check the AC adapter?
Windows Defender
Multimeter
attrib test.doc -r -a -s -h
Run Autochk.exe from the Windows Installation Disk.
6. A user reports that when powering on their computer all they see is a black screen with a cursor. Which of the following is the FIRST step to determine the problem?
services.msc
Listen for beep codes to determine if the video card needs reseated.
Remediate the problem and then advise the customer on virus/spyware prevention.
C:Usersuser1Desktop
7. A new secondary hard drive was just installed into a computer running Windows XP but does not show up with a drive letter under My Computer.Which of the following needs to be done before the new drive will show up in My Computer?
Archive existing records and clear the application log.
C. Turn off SSID - enable WPA2 - implement MAC filtering and change key every 30 days
Using Disk Manager - the new drive must be partitioned - Using Disk Manager - the new drive must be formatted.
Pressing Ctrl-Alt-Del and selecting Task Manager - Right clicking on the task bar and selecting Task Manager.
8. When applying thermal compound to the top of a CPU - apply a:
Using either FAT or NTFS - the limit is three - With extended partitions - there is no limit
Use a trusted aggressive pop-up blocker. - Avoid notorious websites and hyperlinks.
very thin layer - making sure to cover the CPU
Enable Public location
9. Additional RAM has been added to a PC. When the RAM amount is checked within Windows the additional memory is not reflected. Which of the following is the MOST likely cause?
The RAM was not properly seated in its memory slot.
Run ipconfig /release then ipconfig /renew
RAM
Control Panel>Tools>Folder Options>File Types
10. A technician would like to create a spanned volume on two basic disks. Which of the following steps must be completed?
convert
fixboot
Create a striped set.
the customer purchase anti-virus software - update the anti-virus software frequently - and not to open any emails unless familiar with the sender.
11. Which of the following would a technician perform to cancel a print job?
Click on the printer icon and select cancel.
Control Panel>Tools>Folder Options>File Types
sfc /scannow
That the proper amount of thermal paste has been applied.
12. A technician is upgrading memory on a laptop. Upon removing the access door the technician sees only one memory expansion slot. The documentation stated there were two. Which of the following should the technician do?
802.11a
Multimeter
Faulty sensor - Worn paper feed roller
Look for another expansion slot elsewhere on the unit.
13. A technician has just installed an upgraded graphics card. The computers power turns off before it finishes booting. Which of the following is the cause of the problem?
BOOT.INI file is corrupt
User Account Control (UAC).
The power supply does not provide enough wattage to power the new graphics card.
services.msc
14. A printer is leaving a ghost image on the printed pages. Which of the following would MOST likely be causing the issue?
Toner cartridge
ping
The BIOS detected the PCIe video card and disabled the onboard video.
64-bit WEP
15. AWindows XP machine will only boot up and display the command prompt. The technician needs to modify the boot.ini file. Which of the following commands would be used?
CPU 1
The front side bus speed or clock multiplier is wrong.
The username and password are set to default.
edit boot.ini
16. A technician suspects one of the workstations in the office is infected with malware. Which of the following are symptoms of a malware infection?
Drive light is always on even when no programs are running. - Cannot perform any anti-virus updates.
The hard drive needs to be replaced.
nslookup
Inverter board
17. Which of the following steps will allow a technician to disable the prompting of the requirement for digital signatures of newly installed device drivers?
sfc
MAC filtering - Disable SSID broadcast
System properties>Hardware>Driver Signing>Select ignore
Sidebar
18. A customer reports that all printed documents display random characters. Which of the following is the MOST likely cause of this problem?
RJ-11
Check for a floppy disk in the FDD.
Windows Vista 32-bit can only address up to 3GB of memory.
Incorrect or corrupt driver
19. A stop error message Unable to locate component is on a users machine. The message displays right after POST. Which of the following is the MOST likely cause of this issue?
Add the new printer to user's computer.
DHCP service has stopped
System file corruption
attrib test.doc -r -a -s -h
20. Which of the following specifies the MAXIMUM recommended distance of Bluetooth 1.0 devices?
The device is disabled.
The BIOS detected the PCIe video card and disabled the onboard video.
The deny was selected on all share permissions
10 meters (33 feet)
21. A user is getting ready to upgrade the graphics card in their computer with a performance PCIe graphics card. The user has verified that they have a 16x PCIe slot on their motherboard. Which of the following may also need to be upgraded?
Toner probe
Use a portable anti-static pad and wrist strap - ensuring all components remain on the mat - and the wrist strap is connected to the mat.
Power supply
heck if user is a local administrator on the computer
22. Which of the following wireless standards uses the 5GHz frequency?
802.11a
The location type is currently PUBLIC.
Remediate the problem and then advise the customer on virus/spyware prevention.
Anti-static wrist strap
23. Which of the following actions creates a mount point?
Execute a Windows repair from the Windows setup media.
netstat
Map a new drive to an NTFS folder hosted by a different volume.
Faulty sensor
24. Which of the following command syntax tests if a Windows XP computer is configured to connect to the Internet?
ping windows.com
There is no operating system on the hard drive.
File searching
D. IP address - Subnet mask - Gateway - MAC address - DNS - Lease obtained/expiration.
25. Which of the following is the default location for user account files in Windows Vista?
Listen for beep codes to determine if the video card needs reseated.
Loop back plug
Multimeter
C:users
26. A remote user is attempting to install a new external storage device on their computer. The user reports they only have one port open on the back of the device and the port is similar to the USB port their mouse is connected to. The port has a bevel
IEEE 1394
DHCP
SMTP
msconfig
27. Which of the following is the name of the Windows Vista application that will display items such as a clock - weather and thumbnails on the desktop at startup?
SMTP
Start>Run>typesfc /scannow>ok
Sidebar
The user disabled theWiFi adapter with the hardware or software switch.
28. A PCs system time is always incorrect until logging in to the PC. Which of the following is the MOST likely problem?
The CMOS battery needs to be replaced.
143
Update the virus signatures.
Spooler service is running.
29. A technician is given a computer that is very slow but has a fast processor and plenty of memory. Which of the following commands could be used for troubleshooting start-up services?
Device driver issues
msconfig
tracert
copied to a safe location and can be recovered using the antivirus program.
30. A technician is trying to load a device driver directly from the manufacturers CD for a PCI NIC. The operating system is Windows Vista. Windows refuses to accept the driver. Which of the following is the MOST likely cause of this problem?
The driver CD is for Windows XP only.
Try paper from a different package of paper.
The device driver for the LCD is corrupt.
Blu-Ray
31. A technician is troubleshooting a laptop LCD - and when the cover is opened nothing shows on the screen. Then all of a sudden the screen comes on and works fine. Which of the following should the technician check FIRST?
Map a new drive to an NTFS folder hosted by a different volume.
The boot priority is set to CD-ROM in the BIOS.
Lid switch
Applications log
32. To determine if remote host is reachable a technician would issue which of the following
BOOT.INI deleted
UAC
ping
The color depth is set too low. Open the Display Properties dialog box and set the Color Quality setting to Highest (64bit).
33. A technician suspects a computer has a virus - which of the following BEST describes the FIRST action to take?
msconfig
Disconnect the computer from the network.
The memory is failing.
Read only permissions
34. Which of the following BEST describes why a technician should avoid touching the copper piping on heat sinks?
chkdsk
Disable SSID broadcast
In the BIOS - enable WOL
Oil from the skin can decrease coppers ability to conduct heat.
35. A hard drive is experiencing poor performance. Which of the following would be the BEST option to help improve read/write speeds?
Set the CMOS jumper on the motherboard to clear
The projector is not set to display the correct video source - The laptop is not set to display to the external video connector.
Change the Boot order in the BIOS.
Disk Defragmentation
36. A user asked to have a second IDE hard drive installed on their computer. Which of the following should be done FIRST?
Parental Controls
Configure one of the HDD as master - and one as slave.
md
chkdsk
37. A user would like secure file encryption on their new Windows Vista Enterprise PC. The user informs the technician that they do not wish to spend extra money on a solution. Which of the following is the BEST recommendation for the technician to make
PATA
Loopback plug
bootcfg /rebuild
Turn on and configure BitLocker.
38. Which of the following are the steps for setting up a PC to enable Remote Desktop connection in Windows XP Professional?
QoS
My Computer>Properties>Remote Tab>Allow Users to connect remotely to this computer>Select Remote Users.
The RAM was not properly seated in its memory slot.
Loop back plug
39. A customer has a wireless router with WEP enabled. The customer states it was working before but that they can no longer access the network or the Internet with their wireless PCs. After arriving onsite - the technician can see the SSID. The technici
System Information
Prevents unauthorized programs from being installed
The incorrect WEP is being used.
Modify
40. Which of the following should a technician perform to check a hard disk for corruption?
The Network Location Type is Public.
Run the chkdsk command.
Convert the partition to NTFS.
Control Panel>Administrative Tools>Services>SQL service>start - My Computer>Manage>Services and Applications>Services>SQL service>start
41. Which of the following is a reason why case fans should be installed in the front of a case?
Update the video card drivers to the latest version.
Turn on and configure BitLocker.
Task Scheduler
It forces cooler air across the motherboard.
42. A user reports they would like to install a larger HDD but is not sure what type to buy. The user wants the technician to check and verify the type of HDD needed. The technician opens the case and looks at the HDD connectors they see a single thin ca
RAID Level 1
In the BIOS - enable WOL
chkdsk
SATA
43. Which of the following operating systems uses Sync Center for offline file control?
Oil from the skin can decrease coppers ability to conduct heat.
Voltage setting
Create a striped set.
Microsoft WindowsVista Enterprise
44. A computer has become infected with a piece of malware. The current system software has detected the threat and moved it into a special state. Which of the following terms BEST defines the state?
C:users
Support multiple PCIe display adapters.
Administrators - Power Users - Users - Guests
Quarantined
45. A technician wants to check the processor speed. Where can the technician find this information?
rdisk.exe
Permissions on the folder containing the financial data.
System Information
DHCP
46. A client mentions the hard drive light is on continuously - and their computer is slow. Which of the following would the technician check to determine the MOST likely cause?
tracert
Two Type II cards - One Type III card
The amount of memory
The device driver is not loaded.
47. A technician receives a call from a laptop user that recently purchased a new wireless router. The user claims the laptop cannot connect to the new wireless router. The technician finds out that the router is an 802.11g model and the customers laptop
BOOT.INI file is corrupt
A faulty HDD connection
The customers wireless card is not compatible with the new router; they need to have a newer 802.11g card installed.
Upgrade the power supply to a higher wattage model.
48. Which of the following can be accomplished from the System Configuration utility?
There are too many devices plugged into the USB hub.
Disable services at startup - Disable start up programs.
The memory is not properly seated.
The LCD cable is pinched
49. A technician is troubleshooting a PC that is blocking SMTP requests. Which of the following ports will the technician need to open?
User Account Control; it can be turned off under User Accounts in the Control Panel.
25
Use a mounted folder.
Install a wireless range extender to boost the signal.
50. A technician powers on a user's PC and gets no video or POST. Which of the following is the BEST action to take to determine if this is a bad motherboard and/or CPU?
Remove all memory modules - power on the PC - listen and watch for the POST.
Disable services at startup - Disable start up programs.
ping localhost
Using Disk Manager - the new drive must be partitioned - Using Disk Manager - the new drive must be formatted.