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Test your basic knowledge |
Comptia A + Computer Repair Practicals
Start Test
Study First
Subjects
:
certifications
,
comptia-a-+
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Which is of the following is the maximum file size for FAT32?
64-bit WEP
Four gigabytes
System Information
Print a test page from all the trays.
2. A technician logs into a users computer and downloads a file from a central server to a users local document directory. After logging in - the user reports that they cannot open the file. Which of the following can the technician do to solve the prob
dir /a
Disconnect the computer from the network.
Disable SSID broadcast
Set the correct permissions for the user
3. A technician has configured all computers on the LAN - and the computers can communicate with each other - but they cannot access the Internet. Which of the following needs to be configured?
Disable SSID broadcast
Default Gateway
Modify
SMTP
4. A technician is replacing the motherboard on a laptop. Which of the following should the technician do as a best practice?
The hard drive needs to be replaced.
Microsoft WindowsVista Enterprise
Label every screws location and cable path - Ensure the technician wears an ESD strap.
HDD failure
5. Which of the following is true when setting default security permissions on a folder?
C:UsersUser1
A faulty HDD connection
The permissions are inherited by all files and folders within that folder.
Disk Defragmentation
6. A hard drive set as a dynamic disk is moved from oneWindows computer to another. None of the disks are seen in My Computer. Which of the following tools would be BEST to start troubleshooting?
Dependencies
Induction toners
Disk Management MMC Plug-in
DHCP
7. After a computer has been returned from having the system board replaced - the end user reports that they can no longer access their flash drive when it is plugged into the front USB ports. The keyboard and mouse are plugged into the rear USB ports a
The front USB ports were not connected to the system board header.
Faulty charging circuit
25
Add more RAM.
8. 1/2 Which of the following actions should a technician take when the Service Control Manager reports - one or more services failed to start?
Check Event Viewer to determine which service did not start - Run services.msc to see the state of each service listed.
Set the correct permissions for the user
Unplug the CMOS battery - Switch on the reset jumper.
D. Power supply does not have the proper connections.
9. A client is reporting that their system is operating slowly. The client has a 2GHz processor - 256MB of RAM - and a motherboard designed for gaming. Which of the following components would MOST likely need to be upgraded to increase performance?
RAM
Connects the processor to the main memory - measured in MHz
The DHCP server is unavailable.
Archive existing records and clear the application log.
10. A technician is changing permissions on a folder. Which of the following is true regarding permissions?
Power Users
The print head needs to be adjusted.
Cable tester
A deny permission overrides an allow permission.
11. A notebook user states that lately the keyboard beeps when certain character keys are pressed.The user wants their input to be silent. Which of the following is the MOST likely cause of this situation?
The ToggleKeys option is enabled.
Move the secondary hard drive next to the primary hard drive and connect to the primary bus.Connect the new DVD drive as the slave on the secondary bus.
The BIOS detected the PCIe video card and disabled the onboard video.
Pressing F6 during the install to load third party drivers
12. In Windows XP - where is setuplog.txt located?
The username and password are set to default.
ping localhost
C:Windows
IEEE 1394 card
13. When applying thermal compound to the top of a CPU - apply a:
A
very thin layer - making sure to cover the CPU
format
Disk Management MMC Plug-in
14. Additional RAM has been added to a PC. When the RAM amount is checked within Windows the additional memory is not reflected. Which of the following is the MOST likely cause?
Pop-ups
The SSID
Support multiple PCIe display adapters.
The RAM was not properly seated in its memory slot.
15. Shortly after the Press Ctrl-Alt-Delete to login screen appears in Windows XP - a user gets the error One or more services failed to start. Which of the following locations could be accessed to identify the service that did not start and attempt to s
Run a scan in Safe Mode.
Computer Management - Services MMC Plug-in
Listen for beep codes to determine if the video card needs reseated.
A faulty HDD connection
16. Which of the following is the BEST way to deny unauthorized computers access to a network?
Use a network firewall.
ping localhost
A
TCP/IP
17. Which of the following are possible solutions to the error message 'NTLDR not found'?
Device Manager
Use the Recovery Console and command fixboot.
Thermal compound is not on the processor
TCP/IP
18. To enhance security on a Windows workstation - the default Guest group should be:
disabled.
The first three octets of the MAC address.
One hard drive must be configured as master - and one as slave.
Cable modem> router> computer
19. A desktop computer will POST and boot to the operating system. After a few minutes the system will suddenly turn itself off. It is unable to power on again for a few minutes. The problem repeats itself. Which of the following is MOST likely the cause
The CPU is overheating.
The driver CD is for Windows XP only.
Mini PCI
Parental Controls
20. If a technician is creating a spanned volume - which of the following steps should they perform?
In Disk Management create a volume on two or more dynamic disks.
Control Panel>Administrative Tools>Services>SQL service>start - My Computer>Manage>Services and Applications>Services>SQL service>start
Add the new printer to user's computer.
Spooler service is running.
21. Which of the following operating systems uses Sync Center for offline file control?
Backlight failure
ping localhost
TCP/IP
Microsoft WindowsVista Enterprise
22. Which of the following can be used to have applications and scripts run at regular intervals?
Task Scheduler
One or more of the new memory modules are faulty and should be removed or replaced.
Using Disk Manager - the new drive must be partitioned - Using Disk Manager - the new drive must be formatted.
chkdsk /f
23. A department of users is reporting there are lines across their printouts. They have already changed the toner cartridge but the issue remains. Which of the following is the BEST item to inspect?
Solid state drive
The fuser unit for damage
Power supply tester
C:UsersUser1Desktop
24. A technician has just installed an upgraded graphics card. The computers power turns off before it finishes booting. Which of the following is the cause of the problem?
Enable boot logging. In Safe Mode - read the ntbtlog.txt file.
The power supply does not provide enough wattage to power the new graphics card.
An issue that will not prevent the basic function of the computer.
Disk Management
25. A technician is setting up VoIP service for a SOHO customer. Which of the following should the technician enable on the customers home router?
QoS
WPA2
Have the user boot into Safe Mode by tapping F8 before Windows loads - and run the anti-virus scan once again.
Windows 2000
26. A customer states they recently updated their system and now it will not boot properly in normal mode. Which of the following could be used from Safe Mode to correct the issue?
Turn the computer on and run chkdsk /r
Replace the power supply.
Check for the correct print driver.
System Restore
27. Which of the following BEST describes a front side bus (FSB)?
the chip has to be seated properly and locked down to be detected.
The laptop has the older miniPCI expansion slot and the new card uses miniPCI express.
Application
Connects the processor to the main memory - measured in MHz
28. Which of the following command line utilities can be used to check for open ports?
The system BIOS
Windows Firewall is blocking the port.
netstat
Device Manager
29. A technician is replacing a wireless router on an existing small office home office (SOHO) network. The SSID - WPA and DHCP information has been correctly added. Which of the following must also be addressed?
The administrative password needs to be changed.
Using Disk Manager - the new drive must be partitioned - Using Disk Manager - the new drive must be formatted.
Archive existing records and clear the application log.
The paging file size settings need to be adjusted.
30. A user is reporting that after replacing the toner cartridge on the laser printer it has started to produce print jobs with dirty spots around the page. Which of the following is the MOST likely cause of the problem?
Check the DNS server addresses and verify they are current.
The new toner cartridge is bad and should be replaced.
Power supply
Power supply
31. A company has had a high number of laptops stolen in the past three months.Which of the following is the BEST solution for the company to implement to protect the data on their laptops?
Configure a MAC filter for the permitted laptops.
Start the PC in Enable VGA Mode; reboot after login in normal mode.
Using either FAT or NTFS - the limit is three - With extended partitions - there is no limit
Implement and install a drive encryption program on all company assets.
32. A customer wants to purchase a FireWire-based external hard disk drive. Which of the following ports is needed on the machine to be able to utilize such a device?
IEEE 1394
System Properties>Advanced Tab>Performance Options>Advanced Tab
SSH
Cable modem> router> computer
33. A technician suspects that a power supply on a computer may be going bad. Which of the following tools would BEST diagnose the part?
Upgrade the power supply to a higher wattage model.
ExpressCard
Multimeter
remove the CMOS battery.
34. A user reports they are unable to access network resources. The users IP address is currently 169.254.0.1. On a network with DHCP configured - the user should be instructed to:
run IPCONFIG /RENEW.
Hard drive
A. Use the built-in Guest account and set personal files to private.
WPA2
35. Which of the following BEST explains the purpose of safe mode?
Enable MAC filtering.
Boots the OS with minimum drivers
A thumb drive is connected to the PC.
Update anti-virus and malware software and scan.
36. Which of the following tools should a technician use when replacing a motherboard in a PC?
Control Panel>Administrative Tools>Services>SQL service>start - My Computer>Manage>Services and Applications>Services>SQL service>start
FAT32 cannot handle single files larger than 4GB.
Anti-static wrist strap
Set the correct permissions for the user
37. In a 64-bitWindows operating system - which of the following directories is created twice - once for 32-bit applications and once for 64-bit applications?
Make sure the PS/2 plugs and ports are color matched.
Solid state
Outdated signature files allowed a virus attack
C:Program Files
38. User 1 would like to setup an account for User 2 on their computer. User 2 cannot have access to the User 1s files and cannot change system settings. Which of the following should a technician recommend to User 1?
Parental Controls
A. Use the built-in Guest account and set personal files to private.
BCD
The laptop has the older miniPCI expansion slot and the new card uses miniPCI express.
39. A technician needs to connect to a remote user using Remote Desktop.Which of the following will bring up Remote Desktop?
Adware
sfc
Device is disabled
Start>Run>mstsc - Start>AllPrograms>Accessories>Communications>Remote Desktop
40. A user is unable to receive FTP antivirus updates from the vendor but has network connectivity. Which of the following settings should be checked?
Port 21 is open - The proxy setting in the antivirus application
The username and password are set to default.
SSH
Configure a MAC filter for the permitted laptops.
41. A user reports they cannot access the Internet. The technician has verified the users browser settings. The users PC has a static IP configuration. Which of the following is the NEXT step the technician should take?
sfc
The front USB ports were not connected to the system board header.
Check the DNS server addresses and verify they are current.
Remove the floppy disk.
42. Which of the following can be accomplished from the System Configuration utility?
Remove all memory modules - power on the PC - listen and watch for the POST.
CAT6
Disable services at startup - Disable start up programs.
Print a test page from all the trays.
43. A laptop screen is extremely faint when booting. There is no backlight but the image appears to be on the screen. Which of the following is the BEST step to follow next?
Manufacturers guidelines for the beep codes
Check if the computer manufacturer uses a separate power inverter for the screen.
PATA
chkntfs
44. A new firewall was installed and a customer reports that they can receive email but cannot send email. Which of the following protocols is being blocked?
SMTP
127.0.0.1
chkdsk
RIMM modules must be installed in pairs.
45. Which of the following is the FIRST step after a clean Windows XP Installation?
ping localhost
De-select PausePrinting from within the Printer menu on the users computer.
Install the Chipset Drivers
UAC
46. The recommended time to schedule an anti-virus scan is:
Remote Desktop
DHCP
during a time of low activity
Install more memory in the printer.
47. Which of the following Microsoft encryption software provides the HIGHEST level of security for PCs running Windows Vista Enterprise or Ultimate Vista?
Connects the processor to the main memory - measured in MHz
BitLocker drive encryption
ping /?
copied to a safe location and can be recovered using the antivirus program.
48. A technician is installing a wireless small office home office (SOHO) network and wants to hide the network visibility for security purposes. Which of the following should the technician configure to accomplish this task?
Turn off SSID broadcast.
USB
Unplug the CMOS battery - Switch on the reset jumper.
Archive existing records and clear the application log.
49. A client reported that the network laser printer was not printing from the third tray. After repairing the issue - which of the following should the technician do NEXT?
Disable services at startup - Disable start up programs.
System date/time
Print a test page from all the trays.
Update the BIOS.
50. Which of the following should be installed prior to attaching a heatsink to a processor?
Thermal compound
Disable the integrated video card.
Computer Management - Services MMC Plug-in
25