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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. When a network service fails to start at boot-up - which of the following is the BEST solution for this?
Run defrag
Port forwarding
edit boot.ini
Manually start the service.

2. A technician notices that the computer locks up at times and maintains a high commit charge. Which of the following is the BEST solution to resolve this problem?
Install more RAM.
sfc
The print head needs to be adjusted.
192.168.1.1

3. A user gets an error that the SQL service is not started.Which of the following can the technician do to start the service?
Control Panel>Tools>Folder Options>File Types
Power supply
TRACERT
Control Panel>Administrative Tools>Services>SQL service>start - My Computer>Manage>Services and Applications>Services>SQL service>start

4. Which of the following utilities would a technician use to verify that a sound card is correctly installed on a PC?
Support multiple PCIe display adapters.
Task Scheduler
Device Manager
Driver Verifier Manager

5. After a technician installs a new CMOS battery on a motherboard - which of the following will the technician have to change?
Update the virus signatures.
Microsoft WindowsVista Enterprise
143
System date/time

6. A user reports they would like to install a larger HDD but is not sure what type to buy. The user wants the technician to check and verify the type of HDD needed. The technician opens the case and looks at the HDD connectors they see a single thin ca
Go to the BIOS and change the boot order to use the hard drive.
SATA
The antivirus service is disabled.
-t

7. A system has been infected with a virus. The customer does not have a system backup. Which of the following is an effective method to remove the virus and preserve the customers data?
Run a scan in Safe Mode.
Instruct the user to decrease the graphics resolution of the image.
Power supply
Access Point

8. Where in Windows XP would a secondary DNS IP address be entered - that is used when the primary DNS server is unavailable?
A. The host computer is a portable computer - USB devices cannot be converted to a dynamic disk.
NIC properties> Internet Protocol Properties
The RAM was not properly seated in its memory slot.
-t

9. Which of the following commands will allow a technician to disable startup programs?
Install more RAM.
Start>Run>mstsc - Start>AllPrograms>Accessories>Communications>Remote Desktop
msconfig (choose startup from options)
Two

10. A user reports that Drive Manager is showing a newly installed drive as a foreign drive. Which of the following is MOST likely the cause of this warning message?
Print a test page from all the trays.
An external hard drive connected viaeSATA.
The drive is a dynamic disk moved from another system.
Parental Controls

11. In which of the following locations does Windows Vista create the user profiles?
cacls
An external hard drive connected viaeSATA.
TRACERT
%systemdrive%Users

12. A customer reports that all print outs from their laser printer are smeared. Which of the following is the MOST likely cause?
System Restore
Disk Management
USB
The fuser is not working properly.

13. A customer needs help as the application log is full. They want to leave it the same size but maintain existing entries for future reference. Which of the following is the BEST course of action?
Adware
Loose DC jack
Inverter board
Archive existing records and clear the application log.

14. A user reports that they are unable to print to a shared network printer. Other users are able to print to the same printer with no problems. Which of the following is the MOST likely solution?
De-select PausePrinting from within the Printer menu on the users computer.
cacls
Slow response - web page redirection or unable to display web pages
Blu-Ray

15. A customer states they cannot print and they are getting a message that the print spooler has not started. Which of the following will correct this error in the LEAST amount of time?
PATA
netstat
From the command line: net start spooler - Open the Services MMC>right click Print Spooler>Start
Create a striped set.

16. Which of the following is a feature of Windows Vista User Account Control (UAC)?
Prevents unauthorized programs from being installed
192.168.1.1
Install a wireless range extender to boost the signal.
The network uses MAC filtering.

17. Upon trying to print - a computer gives the error that the printer spooler service is not started. Which of the following tools could be used to restart the printer spooler service?
Install more RAM.
Default User - All Users
\ALPHAC$
Services MMC Plug-in -Computer Management

18. Which of the following malware types sits quietly in the background to collect and transmit sensitive information from a users computer?
Click on the printer icon and select cancel.
The power button is not working.
Spyware
Windows Firewall

19. Which of the following commands should be used to change a FAT volume into a NTFS volume?
Format from the command line - Disk Management MMC Snap-In
Firewall
convert
Power supply

20. A user states that their laser printer jams constantly. The unit is a little over seven years old and has had no maintenance. Which of the following is the MOST likely cause of this issue?
Microsoft WindowsVista Enterprise
The rollers on the printer need to be replaced.
Update anti-virus and malware software and scan.
The network card in the users computer has failed.

21. A user reports that their computer is unexpectedly shutting down. After several minutes - the computer can be powered on as normal. Which of the following is the MOST likely cause?
ping -t
The fans are not cooling properly.
Cable tester
Defrag the hard drive.

22. A clients PC is having problems connecting to a certain website. Which of the following tools would be used to evaluate the hops taken from the clients PC to the website?
The technician failed to connect the antenna wires to theWiFi card.
Remove the floppy disk.
TRACERT
Services MMC Plug-in -Computer Management

23. Which of the following is the FIRST step a technician should take when installing a wireless network card?
Incorrect or corrupt driver
Read the manufacturers instructions.
A local administrator must install the application.
C. Turn off SSID - enable WPA2 - implement MAC filtering and change key every 30 days

24. Which of the following protocols uses port 443 by default?
Service Manager
A
WPA2
HTTPS

25. A technician is changing permissions on a folder. Which of the following is true regarding permissions?
Sidebar
SSID broadcast
A deny permission overrides an allow permission.
CMOS battery

26. Which of the following commands should be used to resolve a file permission issue?
cacls
Manually start the service.
Format the drive and reload the system.
The rollers on the printer need to be replaced.

27. A customer requires the installation of a 10MB script on 2000 desktops in one building and it is to be completed by twenty technicians. The customer does not want the installation downloaded from their network. Which of the following methods will be
QoS
Change the jumper settings on the drive.
The use of a flash drive to copy the script into all the desktops.
The BIOS detected the PCIe video card and disabled the onboard video.

28. When installing additional memory in a notebook computer - the MOST important point to remember is:
sfc
Two
the chip has to be seated properly and locked down to be detected.
Go to the BIOS and change the boot order to use the hard drive.

29. A technician wants to check the processor speed. Where can the technician find this information?
Induction toners
System Information
remove the AC power.
The power button is not working.

30. Which of the following is true regarding the number of volumes that can be created on a basic disk?
Power supply
C:Documents and SettingsUser1
Check for a floppy disk in the FDD.
Using either FAT or NTFS - the limit is three - With extended partitions - there is no limit

31. A technician is setting up VoIP service for a SOHO customer. Which of the following should the technician enable on the customers home router?
Update the video card drivers to the latest version.
chkdsk
QoS
Disk Defragmenter

32. A user is trying to boot a desktop PC from their A: drive. Which of the following devices is the user describing?
ping
The floppy drive
The driver CD is for Windows XP only.
Connect the appropriate power cable.

33. Which of the following is the name of the Windows Vista application that will display items such as a clock - weather and thumbnails on the desktop at startup?
Sidebar
Default User - All Users
The hard drive needs to be replaced.
SSH

34. Which of the following are possible solutions to the error message 'NTLDR not found'?
ipconfig /all
Use the Recovery Console and command fixboot.
during a time of low activity
The most restrictive permission overrides

35. A user asked to have a second IDE hard drive installed on their computer. Which of the following should be done FIRST?
Examine the print queue - stop and then restart the spooler service.
DNS - HOSTS file
Solid state
Configure one of the HDD as master - and one as slave.

36. A technician attempts to convert the E drive to a dynamic disk; however - the option to convert is not available. Which of the following is the MOST likely cause?
A. The host computer is a portable computer - USB devices cannot be converted to a dynamic disk.
WindowsVista
BitLocker drive encryption
Configure a MAC filter for the permitted laptops.

37. Which of the following tools would a technician use to reassign a drive letter?
RAID Level 1
Cellular card is disabled in the BIOS.
Disk Management
Disconnect the computer from the network.

38. A user reports that their Windows XP machine restarts automatically on boot and the screen flashes blue for half a second. Which of the following allows a technician to capture the error code?
sfc
SSH
Use recovery console and the bootcfg /rebuild command.
Press F8 and select Disable Automatic Restart on System Failure.

39. A technician has installed a new WAP into a SOHO environment - which of the following will provide the HIGHEST level of security?
The user has a USB drive in the system.
PATA
C. Turn off SSID - enable WPA2 - implement MAC filtering and change key every 30 days
Add the new printer to user's computer.

40. A technician is given a computer that is very slow but has a fast processor and plenty of memory. Which of the following commands could be used for troubleshooting start-up services?
There are too many devices plugged into the USB hub.
msconfig
That the proper amount of thermal paste has been applied.
tree

41. A client has returned a computer with a hard drive that has failed twice. Which of the following should the technician check in the computer?
C:windowssystem - C:windows
User Account Control (UAC).
Power supply voltages
SNMP

42. To enhance security on a Windows workstation - the default Guest group should be:
disabled.
20
Instruct the user to decrease the graphics resolution of the image.
Thermal compound

43. Which of the following are used by the Windows operating system to resolve FQDNs?
In Disk Management create a volume on two or more dynamic disks.
System date/time
ipconfig /all
DNS - HOSTS file

44. Which of the following tools can a technician use to determine whether changes should be made to increase security?
Spyware
Update the video card drivers to the latest version.
The power supply is not supplying enough power.
MBSA

45. A user has installed a second hard drive into a computer and receives a message stating Invalid Boot Volume. Which of the following should a technician recommend to solve this problem?
The computers CMOS battery has lost its charge.
Set the jumpers on both hard drives to C/S.
The OS firewall is blocking the application.
The boot priority is set to CD-ROM in the BIOS.

46. A customer has asked a technician to configure a RAID array that will provide data protection using the fewest number of disks. The computer has room for two additional drives. Which of the following RAID levels should be configured?
Task Manager
RAID Level 1
check the hard drive to ensure it is working.
/bootlogo /noguiboot

47. A technician installed a faster CPU and now the system will not start after the install. The technician removed and reseated the CPU with no positive results. The technician then installed a known good CPU with the same negative results. Which of the
480Mbps
The BIOS needs to be updated.
From the command line: net start spooler - Open the Services MMC>right click Print Spooler>Start
Two Type II cards - One Type III card

48. Which of the following commands is used to review and repair protected Windows XP files?
An issue that will not prevent the basic function of the computer.
Add more RAM.
Blu-Ray discs are not compatible with DVD drives
sfc

49. Which of the following BEST explains the purpose of the Windows Recovery Console?
LCD backlight failure
Allows a system to boot into a limited shell with command line functions.
edit boot.ini
Set the jumpers on both hard drives to C/S.

50. When a computer is powered on - after POST it states No boot partition found.Which of the following is the MOST likely reason?
msconfig
Socket 754
Click on the printer icon and select cancel.
There is no operating system on the hard drive.