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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A technician is troubleshooting a PC that will not obtain an IP address from the network. The NIC is setup for automatic IP addressing. Which of the following would be the MOST likely cause?
Solid state
DHCP service has stopped
netstat -a
Service Manager

2. A technician is repairing a computer that will not start up. The technician notices the power button does not display any lights and the LED on the motherboard is off. Which of the following is the cause of the problem?
sfc
Power supply
Upgrade the power supply to a higher wattage model.
System Restore

3. Which of the following is the default loopback address?
The power supply does not provide enough wattage to power the new graphics card.
127.0.0.1
Change the jumper settings on the drive.
The CMOS battery is failing.

4. To determine if remote host is reachable a technician would issue which of the following
chkdsk
ping
nslookup
Use the recovery console to run thefixmbr utility.

5. A user reports that a program in Windows XP is not responding. A technician remotes into the user's computer to end the process. Which of the following is used to force the program to shutdown?
Blu-Ray
Task Manager
802.11n
File searching

6. If the BIOS password has been lost or forgotten the technician should:
remove the CMOS battery.
Disconnect the computer from the network.
chkdsk /f
Use recovery console and the fixboot command.

7. Which of the following creates a secure connection to a remote host?
SSH
Problem with the developing drum
Device Manager
C:Windows

8. A user reports that their optical drive has power and they can put a disk in it - but it does not access the disk nor does the drive show in My Computer. Which of the following is the MOST likely reason?
The data cable is not seated properly.
Thermal compound is not on the processor
Wireless access point
sfc

9. During POST a beep can be heard - and the computer does not boot. Which of the following BEST describes the problem?
Incorrect or corrupt driver
The most restrictive permission overrides
services.msc
RAM failure

10. A new firewall was installed on a system and since then a remote user has been unable to reach the file server. Which of the following should the technician verify is setup on the new firewall?
Set the jumpers on both hard drives to C/S.
only obtain software from known and reputable sources.
Multimeter
Port forwarding

11. A technician is tracing a cable from a desk back to a patch panel in the wiring closet. The cables are not labeled. Which of the following tools would BEST trace the cable?
From the command line - run chkdsk utilizing the /x switch.
disabled.
Induction toners
Use a network firewall.

12. A customer using a laptop states several letters and numbers (e.g. W -E -S -D -X -C -2 -3) are not properly working on the keyboard. Which of the following is the NEXT step to resolve the issue?
Educate the user.
Disk Defragmenter
Ensure the keyboard ribbon is firmly plugged into the motherboard.
The memory is not properly seated.

13. A user is unable to receive FTP antivirus updates from the vendor but has network connectivity. Which of the following settings should be checked?
The CMOS battery is failing.
The DHCP client is unable to obtain an IP address from the DHCP server.
format
Port 21 is open - The proxy setting in the antivirus application

14. A user reports that their Windows XP machine restarts automatically on boot and the screen flashes blue for half a second. Which of the following allows a technician to capture the error code?
Disk Defragmentation
The print head needs to be adjusted.
Anti-static wrist strap
Press F8 and select Disable Automatic Restart on System Failure.

15. A technician needs to check which ports are open in the Windows Firewall. Which of the following will allow the technician to view these settings?
netsh firewall show state
Cable modem> router> computer
Add additional memory to the laser printer.
net help

16. The recommended time to schedule an anti-virus scan is:
netsh firewall show state
Map a new drive to an NTFS folder hosted by a different volume.
during a time of low activity
sfc

17. A travel agency operates as a small home business. They would like to allow wireless access for two new laptops within their existing secured wired network.Which of the following additional equipment will the owner need to purchase to have connectivi
IDE but with an adapter
netstat
The floppy drive
Wireless access point

18. A technician attempts to run chkdsk - but the system cannot locate it in the WinntSystem32 or WindowsSystem32 folders. Which of the following should the technician do to perform the chkdsk function?
The CPU is overheating.
Run Autochk.exe from the Windows Installation Disk.
Driver Verifier Manager
Read only permissions

19. An automotive testing application requires a serial device to be added to a Windows XP Professional PC. The application requires the communications settings to be configured in the OS. In which of the following are these settings located?
Device Manager
143
The rollers on the printer need to be replaced.
fixmbr

20. Which of the following supports the Athlon 64?
There is too much electrical interference for the signal.
The memory is bad and must be replaced. - The BIOS is not at the latest revision.
Drive light is always on even when no programs are running. - Cannot perform any anti-virus updates.
Socket 754

21. A user is experiencing system instability since upgrading to Windows XP Professional. After troubleshooting - the technician states it is a driver incompatibility issue. Which of the following Windows utilities allows a technician to monitor and trou
dir
System Information
Device Manager
sigverif

22. After a computer has been returned from having the system board replaced - the end user reports that they can no longer access their flash drive when it is plugged into the front USB ports. The keyboard and mouse are plugged into the rear USB ports a
Format from the command line - Disk Management MMC Snap-In
DHCP service has stopped
nslookup
The front USB ports were not connected to the system board header.

23. Which of the following are methods to automatically update the antivirus application?
Use the Automatic Update feature built into the application - Use scripts.
There is no operating system on the hard drive.
Spyware
Perform a printhead alignment test.

24. A technician is replacing a wireless router on an existing small office home office (SOHO) network. The SSID - WPA and DHCP information has been correctly added. Which of the following must also be addressed?
Start the PC in Enable VGA Mode; reboot after login in normal mode.
tree
Configure a MAC filter for the permitted laptops.
The administrative password needs to be changed.

25. A technician needs to configure a PC with two fixed disk drives for optimal performance. The system is built from a standard image and no data is stored locally. Which of the following RAID settings should be used?
DHCP
Uncheck Hide protected operating system files in folder options - Uncheck the read only attribute in file properties.
Corrupt MBR
RAID 0

26. Which of the following BEST describes why a technician should avoid touching the copper piping on heat sinks?
nslookup
Enable MAC address filtering
FAT32 cannot handle single files larger than 4GB.
Oil from the skin can decrease coppers ability to conduct heat.

27. Most laptops have two PCMCIA slots that are stacked on top of each other with no separator in between. Which of the following does this accommodate?
Listen for beep codes to determine if the video card needs reseated.
Toner cartridge
LCD backlight failure
Two Type II cards - One Type III card

28. Which of the following is the BEST way to deny unauthorized computers access to a network?
Boots the OS with minimum drivers
Permissions on the folder containing the financial data.
Use a network firewall.
Print a test page from all the trays.

29. An end user in a company is trying to research a new product - but whenever they go to a particular website - they receive a message that they do not have access to this site. Which of the following is the MOST likely cause for this problem?
The proxy server has been configured to block the site.
SMTP
RAID Level 1
The paging file size settings need to be adjusted.

30. After a printhead change - a user reports poor print quality on their inkjet printer. Which of the following should the technician do to resolve this issue?
Socket 754
Perform a printhead alignment test.
ping /?
A. The host computer is a portable computer - USB devices cannot be converted to a dynamic disk.

31. The customer brings their mini-tower and a new DVD/RW drive they want installed. The technician finds a second hard drive in an empty 5.25 bay connected to the secondary bus and jumpered as a slave. The ribbon cable will not stretch from the primary
TCP/IP
Power supply tester
NIC properties> Internet Protocol Properties
Move the secondary hard drive next to the primary hard drive and connect to the primary bus.Connect the new DVD drive as the slave on the secondary bus.

32. A customer wants to purchase a FireWire-based external hard disk drive. Which of the following ports is needed on the machine to be able to utilize such a device?
Blu-Ray discs are not compatible with DVD drives
The Network Location Type is Public.
Ensure all features of the system are functioning.
IEEE 1394

33. A desktop computer will POST and boot to the operating system. After a few minutes the system will suddenly turn itself off. It is unable to power on again for a few minutes. The problem repeats itself. Which of the following is MOST likely the cause
RAID controller and two drives
The CPU is overheating.
The user disabled theWiFi adapter with the hardware or software switch.
Listen for beep codes to determine if the video card needs reseated.

34. Which of the following commands would be used to fix errors on the system disk?
chkdsk /f
Corrupt MBR
C:users
The customers DNS server is unavailable.

35. The Accounting Department reports that their new program runs on all computers except two. Which of the following logs will have the MOST information about this problem?
Multimeter
nslookup
Add additional memory to the laser printer.
Applications log

36. A technician powers on a user's PC and gets no video or POST. Which of the following is the BEST action to take to determine if this is a bad motherboard and/or CPU?
Remove all memory modules - power on the PC - listen and watch for the POST.
WPA-PSK
Change the Boot order in the BIOS.
Connect the appropriate power cable.

37. Which of the following wireless standards uses the 5GHz frequency?
802.11a
Anti-static wrist strap
In Disk Management create a volume on two or more dynamic disks.
RAID 0

38. A customer states that their laptop has stability issues after a recent memory upgrade. Which of the following is the MOST likely cause?
The memory is not properly seated.
Install an updated firmware on the BIOS
Ntldr - boot.ini and ntdetect.com - or - IO.sys - boot.ini and ntboot.sys
Corrupt MBR

39. Which of the following is the proper order for powering off and on network components?
eSATA
Hard drive
Cable modem> router> computer
ping localhost

40. The technician has to format a new hard drive as a FAT32 file system. The hard drive capacity is 80GB. How many partitions will the technician have to create to use all of the hard drive capacity?
Three
The deny was selected on all share permissions
3
Regional and Language Options

41. A user reports that a PC boots to the error message Missing NTLDR. Which of the following problems could cause this error?
25
The system partition is corrupt - The boot.ini file has been deleted.
Port 21 is open - The proxy setting in the antivirus application
Default User - All Users

42. A technician is attempting to get into the BIOS and they are being prompted for a password. Which of the following can clear the BIOS password?
Three
User Account Control (UAC).
diskmgmt.msc
Pull the CMOS battery - Use the appropriate jumper on main board.

43. Which of the following specifies the MAXIMUM recommended distance of Bluetooth 1.0 devices?
Set the CMOS jumper on the motherboard to clear
A virus has infected the system.
10 meters (33 feet)
Check the functionality of the LCD cutoff switch

44. A technician gets a call from a customer with a Windows XP computer. The customer has just installed a new program in their computer. When the customer opens a file - it opens in a program that the customer does not want to use. Which of the followin
Connects the processor to the main memory - measured in MHz
The deny was selected on all share permissions
Control Panel>Tools>Folder Options>File Types
The projector is not set to display the correct video source - The laptop is not set to display to the external video connector.

45. The customer wants to upgrade to a newer model computer - but does not want to lose all the digital photos on the old computer. Which of the following is the QUICKEST way for the technician to move the photos?
gpupdate /force
Copy the photos to a USB drive and copy to the new computer.
Turn off SSID broadcast.
The laptops AC adapter

46. AWhich of the following components may cause a paper jam in a laser printer?
WindowsVista
Faulty sensor - Worn paper feed roller
Services
Boot to Safe Mode with Networking and attempt updates - Apply updates manually by downloading the definition files on another machine.

47. After replacing the RAM on a clients system - a technician gets a loud beeping noise and the computer will not successfully POST. Which of the following is the MOST likely cause of the problem?
Disable System Restore -update virus definitions - restart in Safe Mode - run full scan.
Manually start the service.
Update the BIOS.
One of the sticks of RAM is not seated properly.

48. A technician wants to check the processor speed. Where can the technician find this information?
System Information
The first three octets of the MAC address.
C:UsersUser1
System Properties - Advanced - Performance

49. A customer has asked a technician to configure a RAID array that will provide data protection using the fewest number of disks. The computer has room for two additional drives. Which of the following RAID levels should be configured?
Copy the photos to a USB drive and copy to the new computer.
RAID Level 1
Device driver issues
Configure a MAC filter for the permitted laptops.

50. A technician is troubleshooting a PC that continuously reboots. The fan works and the heatsink is in good condition. Which of the following should the technician check NEXT?
Check the functionality of the LCD cutoff switch
The system BIOS
Run the chkdsk command.
That the proper amount of thermal paste has been applied.