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Test your basic knowledge |
Comptia A + Computer Repair Practicals
Start Test
Study First
Subjects
:
certifications
,
comptia-a-+
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Which of the following allows IP addresses to be assigned automatically?
Cable tester
DHCP
Task Scheduler
Use the Recovery Console and command fixboot.
2. Which of the following Windows XP commands can be used to repair the BOOT.INI file?
User Account Control; it can be turned off under User Accounts in the Control Panel.
The RAM was not properly seated in its memory slot.
bootcfg /rebuild
ExpressCard
3. A technician is troubleshooting a PC that continuously reboots. The fan works and the heatsink is in good condition. Which of the following should the technician check NEXT?
That the proper amount of thermal paste has been applied.
Blu-Ray
It forces cooler air across the motherboard.
Outdated signature files allowed a virus attack
4. A user needs to use the IP address to connect to a remote device. Which of the following command line tools will determine the IP address using the hostname of a remote device?
DHCP
attrib test.doc -r -a -s -h
nslookup
Install more RAM.
5. A Windows computer receives a stop error (e.g. bluescreen) on boot. Which of the following when run from recovery console could correct the issue?
chkdsk
Spooler service is running.
Implement and install a drive encryption program on all company assets.
Quarantined
6. A technician has installed a new WAP into a SOHO environment - which of the following will provide the HIGHEST level of security?
Cellular card is disabled in the BIOS.
nslookup
C. Turn off SSID - enable WPA2 - implement MAC filtering and change key every 30 days
net view
7. A user reports that they cannot access a file on the local D drive of their PC. This is a non-system/non-boot drive. The technician needs to run chkdsk without rebooting the system. Which of the following methods will meet this goal?
From the command line - run chkdsk utilizing the /x switch.
Make sure the PS/2 plugs and ports are color matched.
Enable Public location
TRACERT
8. A user reports a problem when trying to access any network resource. The ipconfig utility reports an address of 169.254.0.10 - and there is no default gateway. Which of the following is the MOST likely problem?
The DHCP server is unavailable.
The driver CD is for Windows XP only.
Check if the computer manufacturer uses a separate power inverter for the screen.
Disk Manager
9. A technician notices that after Windows Vista loads - the antivirus software does not start properly. Which of the following is the problem?
services.msc
Mini PCI
Thermal compound
The antivirus service is disabled.
10. A technician is given a computer that is very slow but has a fast processor and plenty of memory. Which of the following commands could be used for troubleshooting start-up services?
Remove the floppy disk.
format
Public Switched Telephone Network (PSTN)
msconfig
11. A client is having problems retrieving their email. If their company uses IMAP - which of the following ports should be open by default on their email client?
NIC will transmit data in only one direction at a time.
defrag
Internal antennas not connected.
143
12. A user is reporting that after replacing the toner cartridge on the laser printer it has started to produce print jobs with dirty spots around the page. Which of the following is the MOST likely cause of the problem?
The new toner cartridge is bad and should be replaced.
The power supply does not provide enough wattage to power the new graphics card.
Permissions on the folder containing the financial data.
Quarantined
13. A client explains their system is running slow - has trouble accessing the Internet and multiple windows are popping up on their own. Which of the following is the MOST likely cause?
A virus has infected the system.
Quarantined
64-bit WEP
The device driver is not loaded.
14. Which of the following directory paths is the default profile folder for User1 in Windows Vista?
127.0.0.1
C:UsersUser1
The customers DNS server is unavailable.
Incorrect or corrupt driver
15. A technician is installing a new SATA drive into an older computer. Which of the following conditions can prevent the technician from being successful?
The laptops AC adapter
D. Power supply does not have the proper connections.
Check Event Viewer to determine which service did not start - Run services.msc to see the state of each service listed.
Parental Controls
16. A technician is determining the baseline system requirements for new computers that their company is going to purchase. Which of the following system utilities should the technician run on the users existing PCs to help anticipate future system resou
The projector is not set to display the correct video source - The laptop is not set to display to the external video connector.
Performance Monitor
Multimeter
Disable System Restore -update virus definitions - restart in Safe Mode - run full scan.
17. A user reports that a computer reboots several times a day unexpectedly. Configuration management shows that the machine recently had a second hard drive and a DVDROM burner installed. Which of the following BEST describes the troubleshooting steps?
All sub-folders inherit the most restrictive permissions within the folder.
C:Documents and SettingsUser1
Ntldr - boot.ini and ntdetect.com - or - IO.sys - boot.ini and ntboot.sys
Determine the available wattage offered by the power supply andensure it meets the power needed for all of the system components.
18. Which of the following components could MOST likely cause a Non-system disk or disk error to occur after POST?
FDD
Computer Management - Services MMC Plug-in
Check the DNS server.
Cellular card is disabled in the BIOS.
19. In a 64-bitWindows operating system - which of the following directories is created twice - once for 32-bit applications and once for 64-bit applications?
Exclude the printers IP addresses from the DHCP scope.
Run a scan in Safe Mode.
C:Program Files
Problem with the developing drum
20. It is a companys policy to shut down all workstations at the end of the day. However - the majority of employees are leaving disks in their workstations and upon start up the next morning they are receiving a NTLDR is missing error. Which of the foll
Thermal compound is not on the processor
Change the Boot order in the BIOS.
RAM
Connect an audio cable between the drive and the sound card
21. After installing a new processor - the system reports the CPU is not running at the correct speed. Which of the following is the MOST likely cause?
There is too much electrical interference for the signal.
The first three octets of the MAC address.
The front side bus speed or clock multiplier is wrong.
Use recovery console and the fixboot command.
22. A user recently purchased an 802.11g-capable laptop - but reports their network connection speed is much slower than expected. The technician notes that while the users wireless signal strength is excellent - they are connected at just 11Mbps. Which
DHCP
The user is connected to an 802.11b wireless access point.
System Properties>Advanced Tab>Performance Options>Advanced Tab
ping localhost
23. A user has bought a faster CPU and the manufacturer says it is compatible with their system. The PC does not boot up after installing the new CPU. Which of the following actions should the technician have performed prior to installing the new CPU?
The device driver is not loaded.
Disable SSID broadcast
Install an updated firmware on the BIOS
System date/time
24. Which of the following commands will remove the read only - hidden - archive and system attributes from a file named test.doc?
SMTP
attrib test.doc -r -a -s -h
Corrupt MBR
Tuner card
25. A technician is repairing a computer that will not start up. The technician notices the power button does not display any lights and the LED on the motherboard is off. Which of the following is the cause of the problem?
DHCP
System properties>Hardware>Driver Signing>Select ignore
Power supply
C:windowssystem - C:windows
26. When removing a malware infection from a machine - which of the following modes should be used?
Safe Mode
Toner cartridge
Add an access point.
The USB hub was not externally powered.
27. Which of the following is true for a 10/100 NIC running at half-duplex?
NIC will transmit data in only one direction at a time.
DHCP
Use the recovery console to run thefixmbr utility.
A deny permission overrides an allow permission.
28. Upon trying to print - a computer gives the error that the printer spooler service is not started. Which of the following tools could be used to restart the printer spooler service?
Administrators - Power Users - Users - Guests
Device Manager
Services MMC Plug-in -Computer Management
Two
29. A technician has been asked to replace a hard drive in a laptop. The documentation calls for an IDE hard drive. Upon removal - the drive has an unfamiliar connector.Which of the following types of hard drives is in the laptop?
Power Users
Modify
Turn the computer on and run chkdsk /r
IDE but with an adapter
30. In Device Manage - an exclamation point next to a device indicates which of the following?
Increases read/write speed
Device conflict
7
Use a network firewall.
31. A user works daily with video production and needs portable storage which will allow them to transport their work back and forth from home. Taking the users storage and bandwidth requirements into consideration - which of the following would BEST sui
Windows 2000
Windows Firewall
The jumper is set to clear the BIOS settings
An external hard drive connected viaeSATA.
32. Which of the following utilities can be used to determine the current partition information on an attached storage device?
Boot to Safe Mode with Networking and attempt updates - Apply updates manually by downloading the definition files on another machine.
Disk Management
Listen for beep codes to determine if the video card needs reseated.
That the proper amount of thermal paste has been applied.
33. Which of the following is the BEST utility to use when mounting a hard disk as a folder in a Windows XP Professional machine?
Disk Manager
Set the jumpers on both hard drives to C/S.
Not enough physical RAM installed.
The computer case was opened.
34. A printer is suddenly not printing using Windows XP. Which of the following is the BEST procedure to get the printing restarted?
Examine the print queue - stop and then restart the spooler service.
WPA2
Connect an audio cable between the drive and the sound card
Slow response - web page redirection or unable to display web pages
35. Which of the following commands would create an emergency repair disk for the Windows 2000 Professional operating system?
The permissions are inherited by all files and folders within that folder.
Press F8 and select Disable Automatic Restart on System Failure.
rdisk.exe
Multimeter
36. Which of the following is the proper order for powering off and on network components?
SATA v2
127.0.0.1
Look for another expansion slot elsewhere on the unit.
Cable modem> router> computer
37. The recommended time to schedule an anti-virus scan is:
Faulty sensor - Worn paper feed roller
during a time of low activity
Listen for beep codes to determine if the video card needs reseated.
Disk Management MMC Plug-in
38. A technician needs to add a second processor to the empty socket on a computers motherboard. Which of the following should be used?
The CMOS battery is failing.
A processor of equal speed to CPU 0
netstat
nslookup
39. A technician is troubleshooting a PC that will not obtain an IP address from the network. The NIC is setup for automatic IP addressing. Which of the following would be the MOST likely cause?
System Restore
UAC
DHCP service has stopped
The SATA controller card was not set as a boot device in the computer BIOS.
40. Which of the following commands will resolve a host name to an IP address?
TCP/IP
nslookup
Change the Boot order in the BIOS.
Boot to Safe Mode with Networking and attempt updates - Apply updates manually by downloading the definition files on another machine.
41. A customer wants to check whether they have the necessary tools enabled to prevent intrusions and virus attacks on a Windows Vista workstation. Which of the following tools can be used to display the current configuration?
Security Center
defrag
The CMOS battery is defective.
The power button is not working.
42. Which of the following tools can a technician use to determine whether changes should be made to increase security?
\ALPHAC$
defrag
Disk Management MMC Plug-in
MBSA
43. A technician is trying to use the nslookup command. Which of the following needs to be installed before this command can be used?
The projector is not set to display the correct video source - The laptop is not set to display to the external video connector.
TCP/IP
Replace the BIOS chip - Restore from backup
Disable SSID broadcast
44. Which of the following BEST explains the error message Check boot path and disk hardware?
The thermal paste will insulate heat around the processor.
BOOT.INI file is corrupt
The username and password are set to default.
File searching
45. A technician installs 8GB of RAM into a computer. The memory is properly detected by the system BIOS; however - the System Properties applet is reporting less than 4GB. Which of the following BEST describes the cause of this discrepancy?
The computer has a 32-bit version of Windows XP installed.
The WLAN card is 802.11b.
Read only permissions
Determine the available wattage offered by the power supply andensure it meets the power needed for all of the system components.
46. Which of the following can determine the type of RAM installed in a computer?
Go to Control Panel (User Accounts and Family Safety) - User Accounts -Turn User Account Control on or off.
The user plugged the headphones into the microphone jack.
Check themanufacturers website.
Two
47. A user reports that a PC boots to the error message Missing NTLDR. Which of the following problems could cause this error?
The network card in the users computer has failed.
format
The small space is causing overheating.
The system partition is corrupt - The boot.ini file has been deleted.
48. When using Device Manager - a yellow QUESTION NO: mark indicates which of the following?
BitLocker drive encryption
The small space is causing overheating.
No device driver found
D. IP address - Subnet mask - Gateway - MAC address - DNS - Lease obtained/expiration.
49. Good examples of malware prevention in Windows XP?
nslookup
C:Usersuser1Desktop
Use a trusted aggressive pop-up blocker. - Avoid notorious websites and hyperlinks.
The front USB ports were not connected to the system board header.
50. A user reports that their new pair of headphones is not working properly. The technician asks where the headphone cable is plugged into on the PC - and the user responds by merely saying it was a round pink jack. Which of the following is the MOST li
Disable services at startup - Disable start up programs.
The user plugged the headphones into the microphone jack.
Corrupt MBR
The PC only has IDE ports available for expansion - not the needed SATA ports.