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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Which of the following commands will show print and file shares on a PC?
RAID Level 1
System Information
Toner cartridge
net view

2. A technician follows the manufacturers safety procedures and upgrades the RAM in a notebook computer from 512MB to 2GB. Upon starting the notebook - a pattern of beeping sounds occurs and there is no display. The new and old SODIMM modules are the sa
The memory is bad and must be replaced. - The BIOS is not at the latest revision.
WPA2
Enable boot logging. In Safe Mode - read the ntbtlog.txt file.
LCD power inverter.

3. If a technician wants to evaluate a computers detailed statistics - which of the following is the BEST utility to view this information?
netstat
A multimeter
Performance Monitor
System Information

4. The customer wants to upgrade to a newer model computer - but does not want to lose all the digital photos on the old computer. Which of the following is the QUICKEST way for the technician to move the photos?
Use a mounted folder.
cacls
Copy the photos to a USB drive and copy to the new computer.
Increases read/write speed

5. A technician is trying to load a device driver directly from the manufacturers CD for a PCI NIC. The operating system is Windows Vista. Windows refuses to accept the driver. Which of the following is the MOST likely cause of this problem?
Device is disabled
ping localhost
C:UsersUser1Desktop
The driver CD is for Windows XP only.

6. Where in Windows XP SP2 Professional can a technician block incoming connections for programs and services?
Install the correct drivers.
The SSID
Mini PCI
Windows Firewall

7. In which of the following is the default location of user files (e.g. My Documents - Favorites - Desktop) in Windows Vista?
The laptop is configured to boot from the flash drive; the user should be instructed to remove the flash drive and reboot the laptop.
c:users<<username>>
Update the video card drivers to the latest version.
The power supply must have enough wattage to run all system hardware simultaneously.

8. Which of the following commands would provide a list of all local active TCP/IP connections?
Install a wireless range extender to boost the signal.
No device driver found
Event Viewer Logs - Disk Management - Device Manager
netstat -a

9. A client is having problems with creating file shares on the network. Which of the following groups MUST the client be a member of to create shares?
Power Users
The system is not providing enough power to the USB port.
Applications log
Task Manager

10. If indexing is enabled on a local PC - which of the following will be directly affected?
Task Scheduler
Format the drive and reload the system.
bootcfg /rebuild
File searching

11. A technician needs to edit the default path in Windows XP. In which of the following can they accomplish this task?
User Account Control; it can be turned off under User Accounts in the Control Panel.
Filters
ipconfig /release then ipconfig /renew
System Properties>Advanced>Environment variables>System variables

12. A technician is adding a secondary IDE hard drive to an older system. After installation and the first boot - the drive is not showing in Disk Management. Which of the following is the MOST likely cause of the issue?
The new drives jumper is set for master.
LCD backlight failure
Power supply
The computer has a 32-bit version of Windows XP installed.

13. Which of the following information will be displayed with the command ipconfig /all?
A processor of equal speed to CPU 0
D. IP address - Subnet mask - Gateway - MAC address - DNS - Lease obtained/expiration.
Set the CMOS jumper on the motherboard to clear
Run Autochk.exe from the Windows Installation Disk.

14. Which of the following supports the Athlon 64?
Clock multiplier
C:users
Check for a floppy disk in the FDD.
Socket 754

15. Which of the following command line utilities could be used to verify basic connectivity between two network devices?
BOOT.INI file is corrupt
tracert - ping
\ALPHAC$
Anti-static wrist strap

16. A technician has recovered a system from a virus infection but some of the system files were compromised. Which of the following tools can be run from the run dialog box to replace or repair system files?
sfc /scannow
The laptop is configured to boot from the flash drive; the user should be instructed to remove the flash drive and reboot the laptop.
Four gigabytes
ping localhost

17. Which of the following 802.11 standards by default uses the 5GHz frequency range and supports speeds up to 54Mbps?
Check the functionality of the LCD cutoff switch
A
There are too many devices plugged into the USB hub.
Lid switch

18. A technician is installing Windows XP on a new SATA hard drive. The installation halts with a no bootable media found. Which of the following missing steps resulted in this error message?
Pressing F6 during the install to load third party drivers
Change the Boot order in the BIOS.
Port 21 is open - The proxy setting in the antivirus application
SATA v2

19. Users in an office are having problems connecting to certain resources outside of their network. The technician suspects that a router on the network has failed. Which of the following tools can be used to determine the point of failure on the networ
Boot into Safe Mode and remove browser helper objects.
C:Windows
Change
tracert

20. When printing a document an out of memory error is displayed on the printer. Which of the following is MOST likely the issue?
The file is too large for the printer.
IDE but with an adapter
480Mbps
dir

21. An end user reports that they are unable to access any websites or network resources by the fully qualified domain name (FQDN); however - the technician is able to access these resources by IP address. Which of the following is the MOST likely cause
Disable System Restore -update virus definitions - restart in Safe Mode - run full scan.
Remove the floppy disk.
Add additional RAM to the printer.
The customers DNS server is unavailable.

22. A user notices that when installing a program - the OS displays a dialog box stating that Windows needs your permission to continue. Which of the following options is turned on?
C. Turn off SSID - enable WPA2 - implement MAC filtering and change key every 30 days
Listen for beep codes to determine if the video card needs reseated.
Outdated signature files allowed a virus attack
UAC

23. Which of the following should a technician perform to check a hard disk for corruption?
gpupdate /force
IDE but with an adapter
Run the chkdsk command.
BCD

24. A client has a problem with one of the workstations serial ports. Which of the following tools will diagnose the problem?
The laptops AC adapter
Two
Loop back plug
C:Documents and SettingsUser1

25. A customer requests that a technician setup a secure small office home office (SOHO) wirelessnetwork. Which of the following adds security to the network?
Mount the SATA drive into an available 3.5 drive bay. Connect one end of a data cable to the drives signal connector - and the other to the SATA 0 connector on the motherboard. Connect an available 15-pin power connector to the drive.
Disable the integrated video card.
MAC filtering - Disable SSID broadcast
netsh firewall show state

26. A technician wants to avoid the possibility of mixing and losing screws when working on a laptop. Which of the following is the BEST solution for the technician?
Port 21 is open - The proxy setting in the antivirus application
LCD backlight failure
The network card in the users computer has failed.
Find the proper manufacturer documentation.

27. Which of the following BEST controls the amount of virtual memory in a Windows XP system?
System Properties - Advanced - Performance
The thermal paste will insulate heat around the processor.
Use System Restore to restore the system to the point before the software was initially installed.
HDD failure

28. Which of the following would a technician perform to cancel a print job?
From the command line - run chkdsk utilizing the /x switch.
Click on the printer icon and select cancel.
Regional and Language Options
Induction toners

29. A user is experiencing system instability since upgrading to Windows XP Professional. After troubleshooting - the technician states it is a driver incompatibility issue. Which of the following Windows utilities allows a technician to monitor and trou
LCD backlight failure
sigverif
No device driver found
Start>Run>mstsc - Start>AllPrograms>Accessories>Communications>Remote Desktop

30. A user is trying to boot a desktop PC from their A: drive. Which of the following devices is the user describing?
Connect an audio cable between the drive and the sound card
RIMM modules must be installed in pairs.
The floppy drive
chkdsk

31. Which of the following can be accessed with the Computer Management MMC snap-in tool?
Listen for beep codes to determine if the video card needs reseated.
A. Use the built-in Guest account and set personal files to private.
Event Viewer Logs - Disk Management - Device Manager
Power supply

32. A technician is troubleshooting a WLAN card in a laptop. The wireless infrastructure is 802.11g. The WLAN card is showing connected at 11Mbps. Which of the following would be the BEST reason why the WLAN card is performing at that speed?
tracert
The laptop is configured to boot from the flash drive; the user should be instructed to remove the flash drive and reboot the laptop.
Multimeter
The WLAN card is 802.11b.

33. A user has a computer with a 100GB IDE hard drive formatted as a single FAT32 partition. This drive is only used to store data. The user adds a second 100GB hard drive and wants to mirror the two drives. When the user goes to disk management there is
TRACERT
Event Viewer
Convert both drives to a dynamic disk.
Services MMC Plug-in -Computer Management

34. Which of the following utilities would the technician use to disable a service?
Service Manager
The first three octets of the MAC address.
The user plugged the headphones into the microphone jack.
chkdsk

35. A user reports they are unable to access network resources. The users IP address is currently 169.254.0.1. On a network with DHCP configured - the user should be instructed to:
run IPCONFIG /RENEW.
NIC properties> Internet Protocol Properties
Firewall
Adware

36. Which of the following will resolve the NTLDR is missing error during the boot process?
check the hard drive to ensure it is working.
Remove the floppy disk.
msconfig (choose startup from options)
Service Manager

37. A user is reporting that the image on their CRT monitor is shaking and giving them eye strain. The technician notices the display is OK at first - then after a minute it begins wavering. Which of the following is the FIRST step the technician should
The RAM was not properly seated in its memory slot.
Look around the monitor for items that maybe interfering with the display.
check the hard drive to ensure it is working.
Backup theclients data onto removable media.

38. A USB cable has a mini-USB connector on one end and two standard size connectors on the other. Which of the following is the purpose of the second connector?
The second USB connector increases the power and enables functionality of the device.
192.168.1.1
Cellular card is disabled in the BIOS.
Higher wattage power supply

39. A user states they receive a message Boot device not found half of the time they boot theirsystem. Which of the following is the MOST likely cause?
C:UsersUser1Desktop
msconfig
Replace the power supply.
A faulty HDD connection

40. Which of the following is the default loopback address?
127.0.0.1
Install the Chipset Drivers
Blu-Ray
SNMP

41. Which of the following ports must be open for FTP?
20
The SSID
Four gigabytes
127.0.0.1

42. A technician is installing a high performance graphics card in a PCI express slot. Which of the following should be done FIRST after inserting the card into the slot?
Connect the appropriate power cable.
Pop-ups
Install more RAM.
The paging file size settings need to be adjusted.

43. A customer cannot print certain PDF documents on their laser printer. The print job is a multi- page large PDF with multiple colors. Which of the following is the MOST likely solution?
Manufacturers guidelines for the beep codes
Add additional memory to the laser printer.
The location type is currently PUBLIC.
127.0.0.1

44. A user reports a problem when trying to access any network resource. The ipconfig utility reports an address of 169.254.0.10 - and there is no default gateway. Which of the following is the MOST likely problem?
The DHCP server is unavailable.
xcopy
SATA v2
nslookup

45. A user reports they can no longer change the web browser home page. Which of the following is MOST likely the problem?
chkdsk
Blu-Ray
SSH
They have been infected with malware.

46. A user is having printing issues and receives an error message that the print spooler is not running. Which of the following methods can be used to start the print spooler?
The fans are not cooling properly.
Multimeter
Run the chkdsk command.
In the Control Panel - select Administrative Tools - select Services -click on the Print Spooler service and select start.

47. In Device Manage - an exclamation point next to a device indicates which of the following?
BOOT.INI file is corrupt
Device conflict
Check the functionality of the LCD cutoff switch
Driver Verifier Manager

48. A client is reporting that their system is operating slowly. The client has a 2GHz processor - 256MB of RAM - and a motherboard designed for gaming. Which of the following components would MOST likely need to be upgraded to increase performance?
RAM
The user is connected to an 802.11b wireless access point.
The customers DNS server is unavailable.
Install the correct drivers.

49. A technician determines a laser printer is jamming at the fusing unit. They have checked the paper path in the printer and it is clear of anything that could cause a paper jam. Which of the following is the BEST solution?
NTBACKUP.EXE
DNS - HOSTS file
Try paper from a different package of paper.
Disk Management MMC Plug-in

50. A user reports that when powering on their computer only a black screen with a lone cursor appears. Which of the following is the FIRST step to determine the problem?
Listen for beep codes to determine if the video card needs reseated.
The pass phrase is not correct.
%systemdrive%Users
SATA