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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A computer is redeployed after sitting in storage for a year and is now displaying the wrong date. Which of the following is the cause?
The computers CMOS battery has lost its charge.
C:Windows
dir /a
Remove all memory modules - power on the PC - listen and watch for the POST.

2. A technician installed a new motherboard. Which of the following steps should the technician take NEXT?
Adware
127.0.0.1
Disable SSID broadcast
Update the BIOS.

3. A client calls after connecting the keyboard and mouse to a new computer. The client indicates that neither the keyboard nor the mouse works. The technician has determined these devices are connected through the PS/2 ports. Which of the following rec
802.11n
The LCD cable is pinched
My Computer>Properties>Remote Tab>Allow Users to connect remotely to this computer>Select Remote Users.
Make sure the PS/2 plugs and ports are color matched.

4. Which of the following tools should a technician use when replacing a motherboard in a PC?
C:windowssystem - C:windows
Adware
RAM
Anti-static wrist strap

5. Which of the following is the FIRST step a technician should take when installing a wireless network card?
Enable boot logging. In Safe Mode - read the ntbtlog.txt file.
The memory is bad and must be replaced. - The BIOS is not at the latest revision.
The fuser unit for damage
Read the manufacturers instructions.

6. A user needs to use the IP address to connect to a remote device. Which of the following command line tools will determine the IP address using the hostname of a remote device?
Map a new drive to an NTFS folder hosted by a different volume.
A corrupted or incorrect video driver is installed.
nslookup
c:users<<username>>

7. Operating system files for Windows Vista and Windows XP are located in which of the following?
SSID broadcast
C:Program Files
C:windowssystem - C:windows
Enable boot logging. In Safe Mode - read the ntbtlog.txt file.

8. After replacing a processor - which of the following would be the NEXT step in reassembly?
Disk Defragmenter
the customer purchase anti-virus software - update the anti-virus software frequently - and not to open any emails unless familiar with the sender.
Apply thermal compound to the chip.
System Properties>Advanced Tab>Performance Options>Advanced Tab

9. A technician is installing Windows XP on a new SATA hard drive. The installation halts with a no bootable media found. Which of the following missing steps resulted in this error message?
Check the DNS server addresses and verify they are current.
The technician failed to connect the antenna wires to theWiFi card.
Pressing F6 during the install to load third party drivers
The OS firewall is blocking the application.

10. A technician is sent to configure a wireless small office home office (SOHO) network in an urban area. Which of the following utilities can the technician disable to help prevent unauthorized users on the network?
RJ-11
SSID broadcast
Driver Verifier Manager
Lid switch

11. A technician replaces two 1GB DIMMs with two 2GB DIMMs. When the installed RAM amount is verified in Windows Vista - only 3GB appears. Which of the following is the MOST likely cause?
A local administrator must install the application.
CMOS battery
Print a test page from all the trays.
Windows Vista 32-bit can only address up to 3GB of memory.

12. A user reports that they are unable to print to a shared network printer. Other users are able to print to the same printer with no problems. Which of the following is the MOST likely solution?
802.11a
Multimeter
Keyboard
De-select PausePrinting from within the Printer menu on the users computer.

13. A user cannot access the Internet via a proxy server. Which of the following ports needs to be set on the web browser proxy to allow HTTP traffic?
Manufacturer's website
80
ping /?
DHCP

14. A customer is experiencing problems with the display after their computer is fully booted but reports seeing the BIOS splash screen during boot. Which of the following would MOST likely be the cause?
Mini PCI
WPA2
A corrupted or incorrect video driver is installed.
The BIOS needs to be updated.

15. After a computer has been returned from having the system board replaced - the end user reports that they can no longer access their flash drive when it is plugged into the front USB ports. The keyboard and mouse are plugged into the rear USB ports a
User Account Control; it can be turned off under User Accounts in the Control Panel.
20
FAT32 cannot handle single files larger than 4GB.
The front USB ports were not connected to the system board header.

16. A user reports that their CAD files will display correctly in low resolution but not in high resolution after installing a new graphics card. Which of the following will MOST likely fix this problem?
netstat -nr
Update the video card drivers to the latest version.
Disable System Restore -update virus definitions - restart in Safe Mode - run full scan.
Parental Controls

17. In Windows Vista - which of the following commands would be used to verify that the previous system shutdown routine was completely successful?
Update the BIOS.
chkntfs
Replace the modem.
Power supply voltages

18. A technician is installing several PCs in a home that is pre-wired with Ethernet to seven rooms. In the wiring closet all the Ethernet cables are hanging free and are not labeled. Which of the following tools would the technician use to locate the ca
ExpressCard
msconfig
Convert the partition to NTFS.
Toner probe

19. Which of the following encryption methods requires a 10-digit network key?
Change
QoS
User Account Control (UAC).
64-bit WEP

20. Which of the following is the BEST utility to use when mounting a hard disk as a folder in a Windows XP Professional machine?
tracert
Disk Manager
There are too many devices plugged into the USB hub.
The laptops AC adapter

21. A hard drive set as a dynamic disk is moved from oneWindows computer to another. None of the disks are seen in My Computer. Which of the following tools would be BEST to start troubleshooting?
Disk Management MMC Plug-in
Lid switch
One or more of the new memory modules are faulty and should be removed or replaced.
gpupdate /force

22. A client states that their Internet browser is running slow and there are multiple windows popping up onto the desktop. Which of the following is the BEST procedure to perform to resolve these issues?
Update anti-virus and malware software and scan.
Port forwarding
D. Power supply does not have the proper connections.
Using Disk Manager - the new drive must be partitioned - Using Disk Manager - the new drive must be formatted.

23. A technician notices that after Windows Vista loads - the antivirus software does not start properly. Which of the following is the problem?
The laptops AC adapter
The antivirus service is disabled.
netstat
Execute a Windows repair from the Windows setup media.

24. After installing a high performance video adapter - the users computer reboots whenever resource intensive applications are run. Which of the following will MOST likely correct the problem?
Upgrade the power supply to a higher wattage model.
PCIe graphics card
BOOT.INI file is corrupt
msconfig

25. A client has noticed a grinding sound along with a vibration when they use their PC. Which of the following will solve the clients problem?
Replace the power supply.
The location type is currently PUBLIC.
Check if the computer manufacturer uses a separate power inverter for the screen.
nslookup

26. A user has noticed several clusters of dead pixels on a laptops LCD screen. The technician is called to investigate and troubleshoot the issue. Which of the following is a possible solution?
Power Users
Cable tester
Have the LCD screen replaced.
My Computer>Properties>Remote Tab>Allow Users to connect remotely to this computer>Select Remote Users.

27. A customer brings in their computer the day after a storm stating they are unable to dial into their ISP and a strange smell is coming from the computer; everything else works normally. Which of the following should be the NEXT step to resolve the is
Replace the modem.
chkdsk
System Restore
Induction toners

28. Each time a user tries to print a large color graphic the user receives an out of memory error message. The user needs to print the document now for an upcoming meeting. Which of the following would BEST solve the issue?
Permissions on the folder containing the financial data.
Wireless access point
Check if the computer manufacturer uses a separate power inverter for the screen.
Instruct the user to decrease the graphics resolution of the image.

29. Which of the following ping switches would be used to ping continuously until manually stopped?
Examine the print queue - stop and then restart the spooler service.
Move the secondary hard drive next to the primary hard drive and connect to the primary bus.Connect the new DVD drive as the slave on the secondary bus.
-t
20

30. Which of the following tools could be used to test the voltage coming from a laptops AC adapter?
Install the Chipset Drivers
Multimeter
Device Manager
User Account Control; it can be turned off under User Accounts in the Control Panel.

31. A system has been infected with a virus. The customer does not have a system backup. Which of the following is an effective method to remove the virus and preserve the customers data?
Install an updated firmware on the BIOS
Task Scheduler
Run a scan in Safe Mode.
The PC only has IDE ports available for expansion - not the needed SATA ports.

32. A customer states they cannot print and they are getting a message that the print spooler has not started. Which of the following will correct this error in the LEAST amount of time?
Control Panel>Tools>Folder Options>File Types
PATA
From the command line: net start spooler - Open the Services MMC>right click Print Spooler>Start
UAC

33. Which of the following is a reason why case fans should be installed in the front of a case?
Educate the user.
Have the LCD screen replaced.
Update the video card drivers to the latest version.
It forces cooler air across the motherboard.

34. Which of the following commands will resolve a host name to an IP address?
Applications log
nslookup
The system BIOS
The OS firewall is blocking the application.

35. When getting an Inaccessible boot drive error - the FIRST step to solve the issue should be to:
check the hard drive to ensure it is working.
nslookup
The new drives jumper is set for master.
A local administrator must install the application.

36. During the disinfection process - to eliminate a virus from inserting itself into the system restore point which of the following is the BEST solution?
Disable System Restore.
Use the Recovery Console and command fixboot.
The customers wireless card is not compatible with the new router; they need to have a newer 802.11g card installed.
msconfig (choose startup from options)

37. A users laptop is constantly accessing the hard drive. Which of the following is the BEST solution?
Incorrect or corrupt driver
The print head needs to be adjusted.
Add more RAM.
Create a striped set.

38. Which of the following will resolve the NTLDR is missing error during the boot process?
Find the proper manufacturer documentation.
Go to Control Panel (User Accounts and Family Safety) - User Accounts -Turn User Account Control on or off.
Remove the floppy disk.
Read only permissions

39. An end user in a company is trying to research a new product - but whenever they go to a particular website - they receive a message that they do not have access to this site. Which of the following is the MOST likely cause for this problem?
Go to the BIOS and change the boot order to use the hard drive.
convert
The proxy server has been configured to block the site.
Connect the appropriate power cable.

40. A user reports that a program in Windows XP is not responding. A technician remotes into the user's computer to end the process. Which of the following is used to force the program to shutdown?
The PC only has IDE ports available for expansion - not the needed SATA ports.
Task Manager
Slow response - web page redirection or unable to display web pages
It is there to protect against any changes being made to the OS that may be harmful and could make the OS unstable.

41. A technician is upgrading an internal IDE drive in a laptop. Which of the following HDD types is the technician MOST likely using?
Boot to Safe Mode with Networking and attempt updates - Apply updates manually by downloading the definition files on another machine.
PATA
Disconnect the computer from the network.
Label every screws location and cable path - Ensure the technician wears an ESD strap.

42. Which of the following utilities can be run on a Windows XP Professional computer - if it is suspected that the file system structure has become damaged?
dir /a
It is there to protect against any changes being made to the OS that may be harmful and could make the OS unstable.
DHCP
chkdsk

43. A technician manually configured a device - which of the following icons in device manager would represent this?
A Blue I on a white field
Safe Mode
192.168.1.1
Satellite

44. Which of the following is a feature of Windows Vista User Account Control (UAC)?
TRACERT
DHCP service has stopped
Prevents unauthorized programs from being installed
-t

45. A user states that they have an invalid boot disk message on the computer after a reboot. Which of the following is the MOST likely reason?
The power supply is not supplying enough power.
SMTP
%userprofile%AppDataLocal
The user has a USB drive in the system.

46. A technician is trying to load a device driver directly from the manufacturers CD for a PCI NIC. The operating system is Windows Vista. Windows refuses to accept the driver. Which of the following is the MOST likely cause of this problem?
The driver CD is for Windows XP only.
DHCP service has stopped
Security Center
The USB plug is not seated properly. - The BIOS is not configured for USB support.

47. A user reports that when powering on their computer only a black screen with a lone cursor appears. Which of the following is the FIRST step to determine the problem?
Performance Monitor
Listen for beep codes to determine if the video card needs reseated.
Turn on and configure BitLocker.
chkntfs

48. An application is not responding - and the technician wants to end the process. Which of the following methods will allow Task Manager to be accessed?
\ALPHAC$
Map a new drive to an NTFS folder hosted by a different volume.
Allow port 443.
Pressing Ctrl-Alt-Del and selecting Task Manager - Right clicking on the task bar and selecting Task Manager.

49. Which of the following commands is used to review and repair protected Windows XP files?
The CMOS battery needs to be replaced.
Listen for beep codes to determine if the video card needs reseated.
802.11a
sfc

50. Which of the following BEST describes why a technician should avoid touching the copper piping on heat sinks?
Enable MAC filtering.
Modify
Oil from the skin can decrease coppers ability to conduct heat.
Disable DHCP