Test your basic knowledge |

Comptia A + Computer Repair Practicals

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Which of the following tools would be used to format a partition but not the hard drive?






2. Which of the following tools can a technician use to determine whether changes should be made to increase security?






3. A technician notices that the computer locks up at times and maintains a high commit charge. Which of the following is the BEST solution to resolve this problem?






4. Which of the following commands can be executed from the run line in Windows XP?






5. Which of the following will occur if too much thermal paste is used on a processor?






6. A client has a program that they want to run everyday at a certain time. Which of the following can a technician use to accomplish this?






7. A user reports that their Windows XP machine restarts automatically on boot and the screen flashes blue for half a second. Which of the following allows a technician to capture the error code?






8. A user has recently reported that a PC is having a problem sending emails using an email client in the Windows XP system. However - the PC can receive emails. Which of the following could be responsible for this problem?






9. A user running Windows XP experiences a power outage without first properly closing Windows. After rebooting - which of the following utilities can the user run to scan the hard drive and automatically fix errors?






10. A user receives a message on a Windows Vista machine stating that there is an error with the boot configuration data. Which of the following is MOST likely corrupted - stopping the boot process?






11. A user notices that the workstations mouse pointer is moving by itself and is executing files. Which of the following is the BEST solution for the user to do?






12. The new security feature in Vista that prevents programs from running with escalated privileges is called:






13. Most laptops have two PCMCIA slots that are stacked on top of each other with no separator in between. Which of the following does this accommodate?






14. A technician is replacing the motherboard on a laptop. Which of the following should the technician do as a best practice?






15. A user asked to have a second IDE hard drive installed on their computer. Which of the following should be done FIRST?






16. A customer states that their laptop has stability issues after a recent memory upgrade. Which of the following is the MOST likely cause?






17. A user reports that after configuring the BIOS to boot to the hard drive first - the system still tries to boot from the optical drive. Which of the following is the MOST likely cause?






18. Which of the following operating systems uses BitLocker to encrypt files on the hard drive?






19. A technician has installed a maintenance kit on a laser printer and replaced all consumables. Which of the following should the technician do NEXT?






20. A technician has received a Windows XP PC for repair with the following boot error Unmountable boot volume. Which of the following is the FIRST procedure that should be tried to correct the problem?






21. Which of the following utilities is used to perform a selective startup procedure?






22. A technician is working on a laptop that boots up and displays a poor quality picture on the LCD. Which of the following is the BEST troubleshooting step to take?






23. A user wants to add an optical drive to their computer to archive 100GB of data.Which of the following writable optical drives will allow them to archive this data using the fewest discs?






24. A technician suspects a computer has a virus - which of the following BEST describes the FIRST action to take?






25. A technician is replacing an LCD for a tablet PC but the touch screen functionality is not working. Which of the following is MOST likely the cause?






26. Which of the following is the BEST response upon seeing a STOP error in Windows XP?






27. A technician wants to avoid the possibility of mixing and losing screws when working on a laptop. Which of the following is the BEST solution for the technician?






28. A customer reports that they are unable to access any network resources. To test the functionality of the customers NIC - the technician should use which of the following?






29. A client reports that the cursor on their laptop moves to one corner of the screen and stays there when they try to use the keyboard joystick. Which of the following components will MOST likely need to be replaced to resolve the issue?






30. Additional RAM has been added to a PC. When the RAM amount is checked within Windows the additional memory is not reflected. Which of the following is the MOST likely cause?






31. There are four USB devices connected to a clients computer through a USB hub. The client states the external hard drive connected to this hub has had a dramatic deterioration in response time recently. Which of the following is the MOST likely cause?






32. How many hard drives are necessary to create a RAID 5 array?






33. Which of the following would have to be disabled on a PC if a user wants to assign a static IP address on that PC?






34. A customer requires the installation of a 10MB script on 2000 desktops in one building and it is to be completed by twenty technicians. The customer does not want the installation downloaded from their network. Which of the following methods will be






35. Which of the following creates a secure connection to a remote host?






36. Each time a user tries to print a large color graphic the user receives an out of memory error message. The user needs to print the document now for an upcoming meeting. Which of the following would BEST solve the issue?






37. Which of the following can be accessed with the Computer Management MMC snap-in tool?






38. Which of the following commands will display the local routing table?






39. Which of the following is the only guaranteed way to get rid of a virus or malware?






40. A technician is updating a computer for a customer by removing their IDE drives and replacing them with SATA drives. The technician notes that these drives have a SATA power connection and a Molex connection. Which of the following is the BEST way to






41. A user has downloaded a game from the Internet. Afterwards they notice that links from search sites get redirected to unusual pages. After the problem is corrected - the user asks how the problem can be prevented in the future. The technician should






42. A technician attempts to convert the E drive to a dynamic disk; however - the option to convert is not available. Which of the following is the MOST likely cause?






43. A customer states they cannot connect to a recently installed access point which is located just around the corner from their office. An elevator and a wiring closet are the only things between the customer and the access point. Which of the followin






44. Which of the following commands would a technician use to disable startup programs in Windows XP?






45. A users laptop PC fails to boot and gives a message of invalid boot device on the screen. Each successive reboot gives the same message. The technician finds that the user has no floppy drive connected to the PC; however - they have a USB flash drive






46. After a printhead change - a user reports poor print quality on their inkjet printer. Which of the following should the technician do to resolve this issue?






47. A user works daily with video production and needs portable storage which will allow them to transport their work back and forth from home. Taking the users storage and bandwidth requirements into consideration - which of the following would BEST sui






48. A technician is replacing a hard drive with a new 30GB drive formatted with FAT32. While transferring a 5GB file an error appears indicating that the new drive has insufficient space for the transfer. Which of the following is the cause of the proble






49. A user reports they are unable to access network resources. The users IP address is currently 169.254.0.1. On a network with DHCP configured - the user should be instructed to:






50. A technician logs into a users computer and downloads a file from a central server to a users local document directory. After logging in - the user reports that they cannot open the file. Which of the following can the technician do to solve the prob