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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Which of the following procedures in a laptop would be needed to determine the type of RAM installed?
Performance Monitor
Open the computers RAM compartment and inspect the labels.
Disable System Restore.
Dependencies

2. After installing a new processor - the system reports the CPU is not running at the correct speed. Which of the following is the MOST likely cause?
Boot into Safe Mode and remove browser helper objects.
There is no operating system on the hard drive.
The CPU is overheating.
The front side bus speed or clock multiplier is wrong.

3. A technician is setting up VoIP service for a SOHO customer. Which of the following should the technician enable on the customers home router?
-t
Ensure the keyboard ribbon is firmly plugged into the motherboard.
Archive existing records and clear the application log.
QoS

4. A technician is configuring a second router on a small office home office (SOHO) network. The first router is already assigning IP addresses. Which of the following should the technician perform on the second router to avoid possible IP address confl
services.msc
C:windowssystem - C:windows
Disable DHCP
Examine the print queue - stop and then restart the spooler service.

5. A user reports that they tried to plug in a USB device plug upside down and damaged one of the ports. Since this event - the user has not been able to get the computer to power on consistently. Which of the following is the MOST likely reason?
Device Manager
The damaged ports contacts are shorting against the casing.
Heatsink / cooling fan - Motherboard
192.168.1.1

6. A user states that they can use their laptop when attached to AC power - but it will not charge a new battery. Which of the following is the MOST likely problem?
Faulty charging circuit
Inverter board
The thermal paste will insulate heat around the processor.
Start>Run>mstsc - Start>AllPrograms>Accessories>Communications>Remote Desktop

7. A user reports that their computer will no longer boot and is displaying a non-system disk or disk error message. While troubleshooting the problem - the technician notices a scraping noise within the PC when it is powered on. Which of the following
-t
The computer has a 32-bit version of Windows XP installed.
The internal hard drive has failed and needs to be replaced.
NIC will transmit data in only one direction at a time.

8. Which of the following actions creates a mount point?
UAC
Boot to Safe Mode with Networking and attempt updates - Apply updates manually by downloading the definition files on another machine.
msconfig
Map a new drive to an NTFS folder hosted by a different volume.

9. A user has downloaded a game from the Internet. Afterwards they notice that links from search sites get redirected to unusual pages. After the problem is corrected - the user asks how the problem can be prevented in the future. The technician should
WPA2
only obtain software from known and reputable sources.
RAID Level 1
sigverif

10. In a Windows Vista workstation - a user reports that after installing a well-known Internet application certain network features do not function. Which of the following is MOST likely the issue?
System Information
PATA
Listen for beep codes to determine if the video card needs reseated.
Windows Firewall is blocking the port.

11. Shortly after a technician installed additional RAM in a users Windows 2000 workstation - the computer became stuck in a reboot loop. Which of the following will MOST likely restore the computers normal operation?
ping -t PC1
BCD
msconfig
One or more of the new memory modules are faulty and should be removed or replaced.

12. Which of the following would a technician perform to cancel a print job?
Add the new printer to user's computer.
LCD power inverter.
Click on the printer icon and select cancel.
DHCP

13. In a 64-bitWindows operating system - which of the following directories is created twice - once for 32-bit applications and once for 64-bit applications?
Configure one of the HDD as master - and one as slave.
C:Program Files
The front USB ports were not connected to the system board header.
Check for a floppy disk in the FDD.

14. A user wants to record an over-the-air TV broadcast on their computer. Which of the following devices should the technician recommend?
Uncheck Hide protected operating system files in folder options - Uncheck the read only attribute in file properties.
disabled.
Incorrect proxy settings
Tuner card

15. When installing additional memory in a notebook computer - the MOST important point to remember is:
Defrag the hard drive.
the chip has to be seated properly and locked down to be detected.
ipconfig /all
SSH

16. Which of the following is the proper order of user group rights - starting with the group having the most rights?
An external hard drive connected viaeSATA.
Dependencies
The CMOS battery is defective.
Administrators - Power Users - Users - Guests

17. A technician attempts to convert the E drive to a dynamic disk; however - the option to convert is not available. Which of the following is the MOST likely cause?
A. The host computer is a portable computer - USB devices cannot be converted to a dynamic disk.
Disk Defragmenter
Mount the SATA drive into an available 3.5 drive bay. Connect one end of a data cable to the drives signal connector - and the other to the SATA 0 connector on the motherboard. Connect an available 15-pin power connector to the drive.
Netstat

18. Which of the following would MOST likely indicate the presence of malware on a PC?
Remediate the problem and then advise the customer on virus/spyware prevention.
Loopback plug
Disconnect the computer from the network.
Slow response - web page redirection or unable to display web pages

19. A customer states they recently updated their system and now it will not boot properly in normal mode. Which of the following could be used from Safe Mode to correct the issue?
Remote Desktop
Convert both drives to a dynamic disk.
System Restore
Defrag the hard drive.

20. Which of the following ping switches would be used to ping continuously until manually stopped?
Go to Control Panel> open User Accounts> Click Turn User Account Control On or Off> Click Continue>Clear the check box and click OK.
-t
Disk Defragmenter
the chip has to be seated properly and locked down to be detected.

21. A customers office is located in their basement which is where the wireless router is located. The customers three desktop computers and network printer are hardwired. The customer reports a laptop connectivity issue in the second floor bedroom. Whic
The LCD cable is pinched
Format from the command line - Disk Management MMC Snap-In
Install a wireless range extender to boost the signal.
127.0.0.1

22. A user has noticed several clusters of dead pixels on a laptops LCD screen. The technician is called to investigate and troubleshoot the issue. Which of the following is a possible solution?
ping -t PC1
Have the LCD screen replaced.
IEEE 1394
Install the Chipset Drivers

23. A client has noticed a grinding sound along with a vibration when they use their PC. Which of the following will solve the clients problem?
ping /?
Replace the power supply.
The driver CD is for Windows XP only.
Thermal compound is not on the processor

24. A client reported that the network laser printer was not printing from the third tray. After repairing the issue - which of the following should the technician do NEXT?
Check Event Viewer to determine which service did not start - Run services.msc to see the state of each service listed.
Print a test page from all the trays.
chkdsk
SMTP

25. When booting a Windows XP computer - two screens pop-up that offer a choice between two operating systems to boot to. Dual boot configuration is not installed on this computer. Which of the following files needs to be changed?
Spyware
The jumper is set to clear the BIOS settings
Any data on existing volumes will be permanently lost.
BOOT.INI

26. Which of the following tools would be used in order to test the voltage output of a laptop A/C adapter?
WindowsVista
The memory is failing.
Multimeter
Oil from the skin can decrease coppers ability to conduct heat.

27. Operating system files for Windows Vista and Windows XP are located in which of the following?
md
tracert
143
C:windowssystem - C:windows

28. Which of the following methods will restrict wireless access to specific devices?
The BIOS detected the PCIe video card and disabled the onboard video.
MAC filtering
Device Manager
Blu-Ray

29. A technician suspects that a power supply on a computer may be going bad. Which of the following tools would BEST diagnose the part?
Plug in an external monitor to see if it is a device driver problem.
Have the LCD screen replaced.
Multimeter
The USB hub was not externally powered.

30. A customer would like to assign the My Documents folder to a separate volume within
Spooler service is running.
Enable MAC address filtering
RDP
Use a mounted folder.

31. Which of the following is the cause if a user types in the letters U - I and O and displayed on the screen are the figures 4 - 5 and 6 on a laptop?
Default User - All Users
Toggle the NUM lock key.
NTBACKUP.EXE
fixmbr

32. A laptop needs a wireless card upgrade. The technician attempts to install the new card with no success. The wireless card is a newer 802.11b/g/n card and the laptop itself was manufactured seven years ago. Which of the following is the MOST likely p
Thermal compound
The CMOS battery needs to be replaced.
The laptop has the older miniPCI expansion slot and the new card uses miniPCI express.
System properties>Hardware>Driver Signing>Select ignore

33. Good examples of malware prevention in Windows XP?
Faulty sensor
copied to a safe location and can be recovered using the antivirus program.
Use a trusted aggressive pop-up blocker. - Avoid notorious websites and hyperlinks.
net view

34. Which of the following will restore the BIOS after a failed update?
There is too much electrical interference for the signal.
Replace the BIOS chip - Restore from backup
Update anti-virus and malware software and scan.
Incorrect proxy settings

35. A technician is troubleshooting a PC that continuously reboots. The fan works and the heatsink is in good condition. Which of the following should the technician check NEXT?
That the proper amount of thermal paste has been applied.
Modify
Port forwarding
the chip has to be seated properly and locked down to be detected.

36. A technician uses DHCP for all computers on the network and static IP addresses for all printers on the network. Which of the following will enforce this policy?
SMTP
Toner probe
Exclude the printers IP addresses from the DHCP scope.
Implement and install a drive encryption program on all company assets.

37. After a computer has been returned from having the system board replaced - the end user reports that they can no longer access their flash drive when it is plugged into the front USB ports. The keyboard and mouse are plugged into the rear USB ports a
QoS
The front USB ports were not connected to the system board header.
Call a security technician to report.
Convert both drives to a dynamic disk.

38. Which of the following cable types should a technician use to support a 1Gbps SOHO LAN?
System Information
Sidebar
The LCD cable is pinched
CAT6

39. A user is experiencing system instability since upgrading to Windows XP Professional. After troubleshooting - the technician states it is a driver incompatibility issue. Which of the following Windows utilities allows a technician to monitor and trou
Disable SSID broadcast
gpupdate /force
The small space is causing overheating.
sigverif

40. A customer states they cannot connect to a recently installed access point which is located just around the corner from their office. An elevator and a wiring closet are the only things between the customer and the access point. Which of the followin
There is too much electrical interference for the signal.
SATA
They have been infected with malware.
Pressing F6 during the install to load third party drivers

41. Which of the following command line tools in Windows Vista is used for disk management?
HDD failure
-t
Diskpart
The power button is not working.

42. Which of the following system utilities will run when a technician types mstsc in the command prompt?
B
Not enough physical RAM installed.
Remote Desktop
There are too many devices plugged into the USB hub.

43. A customer brings in their computer the day after a storm stating they are unable to dial into their ISP and a strange smell is coming from the computer; everything else works normally. Which of the following should be the NEXT step to resolve the is
Enable port forwarding on the router for port 3389 to the IP address.
Replace the modem.
The laptop is configured to boot from the flash drive; the user should be instructed to remove the flash drive and reboot the laptop.
services.msc

44. A new firewall was installed on a system and since then a remote user has been unable to reach the file server. Which of the following should the technician verify is setup on the new firewall?
Port forwarding
Check for a floppy disk in the FDD.
Disk Defragmenter
Check for the correct print driver.

45. When using Device Manager - a yellow QUESTION NO: mark indicates which of the following?
Remove all memory modules - power on the PC - listen and watch for the POST.
Start>Run>typesfc /scannow>ok
No device driver found
Go to Control Panel (User Accounts and Family Safety) - User Accounts -Turn User Account Control on or off.

46. Which of the following commands is used to delete the entire contents of drive D: quickly?
Default User - All Users
msconfig (choose startup from options)
format d: /q
In Disk Management create a volume on two or more dynamic disks.

47. When would be the optimum time to schedule a virus scan?
After working hours
The deny was selected on all share permissions
The device driver is not loaded.
Format the drive and reload the system.

48. A user reports that their system is starting to run slower - especially when opening large local files. The system has sufficient RAM for the users applications - but the hard drive seems to have higher than normal activity when opening large files.
Disk Defragmenter
Apply thermal compound to the chip.
The CMOS battery is failing.
%systemdrive%Users

49. A powered on workstation will not show a monitor display and there are no beep codes. Which of the following is the MOST likely cause?
Connects the processor to the main memory - measured in MHz
Label every screws location and cable path - Ensure the technician wears an ESD strap.
System Information
The jumper is set to clear the BIOS settings

50. When installing an external USB hard drive - which of the following is the maximum speed that can be expected when connecting to a USB 2.0 port?
Voltage setting
System Properties>Advanced Tab>Performance Options>Advanced Tab
netstat
480Mbps