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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Which of the following commands can prepare a new disk for use?
format
MAC filtering
Disable the integrated video card.
A corrupted or incorrect video driver is installed.

2. Which of the following will allow a technician to secure a wireless access point?
Replace the power supply.
Remove all memory modules - power on the PC - listen and watch for the POST.
Enable MAC filtering
Event Viewer Logs - Disk Management - Device Manager

3. Which of the following are the steps for setting up a PC to enable Remote Desktop connection in Windows XP Professional?
disabled.
My Computer>Properties>Remote Tab>Allow Users to connect remotely to this computer>Select Remote Users.
Employee Bs profile is set to use a virtual printer as the default printer.
The new movie is a Blu-ray disc and not compatible with the PC.

4. Which is of the following is the maximum file size for FAT32?
Safe Mode
NIC will transmit data in only one direction at a time.
Four gigabytes
format

5. A technician suspects one of the workstations in the office is infected with malware. Which of the following are symptoms of a malware infection?
MAC filtering
Drive light is always on even when no programs are running. - Cannot perform any anti-virus updates.
LCD power inverter.
Filters

6. When receiving a Missing NTLDR error - which of the following is the FIRST action that should be taken?
DHCP
System Information
Check for a floppy disk in the FDD.
Power supply tester

7. A home user reports that they can access the Internet but they are having issues connecting to the game server through their home wireless router. Which of the following settings should the technician adjust?
Install a wireless range extender to boost the signal.
Disk Management
Port forwarding rules
Default Gateway

8. A customer using a laptop states several letters and numbers (e.g. W -E -S -D -X -C -2 -3) are not properly working on the keyboard. Which of the following is the NEXT step to resolve the issue?
the chip has to be seated properly and locked down to be detected.
Reset the page count.
64-bit WEP
Ensure the keyboard ribbon is firmly plugged into the motherboard.

9. A customer reports that their newly purchased Windows Vista Home Premium notebook is unable to see other computers in their home office. Which of the following is the MOST likely cause?
Enable boot logging. In Safe Mode - read the ntbtlog.txt file.
The computer case was opened.
The Network Location Type is Public.
SATA v2

10. A user has a toolbar installed that appears to be connected to Spyware. Which of the following is the BEST way to remove it?
Application
Slow response - web page redirection or unable to display web pages
md
Boot into Safe Mode and remove browser helper objects.

11. Which of the following devices can be configured to also be an access point?
C:Windows
Pull the CMOS battery - Use the appropriate jumper on main board.
Router
edit boot.ini

12. Which of the following utilities determines how many CPU resources are being used by a service?
The CPU is overheating.
Reseat and check all cables.
Task Manager
IDE but with an adapter

13. 1/2 Which of the following actions should a technician take when the Service Control Manager reports - one or more services failed to start?
User Account Control (UAC).
Use the Recovery Console and command fixboot.
10 meters (33 feet)
Check Event Viewer to determine which service did not start - Run services.msc to see the state of each service listed.

14. The client sends a document to the printer. The document prints out all random characters. Which of the following should the technician check FIRST?
Check for the correct print driver.
C. Turn off SSID - enable WPA2 - implement MAC filtering and change key every 30 days
Use the Automatic Update feature built into the application - Use scripts.
802.11n

15. A user needs to use the IP address to connect to a remote device. Which of the following command line tools will determine the IP address using the hostname of a remote device?
The BIOS needs to be updated.
Multimeter
Remote Desktop
nslookup

16. A technician is cleaning spyware from a Windows XP machine. Because of the infections - the unit cannot browse the Internet to obtain anti-virus updates.Which of the following is the BEST course of action?
dir /a
Go to the BIOS and change the boot order to use the hard drive.
Task Manager
Boot to Safe Mode with Networking and attempt updates - Apply updates manually by downloading the definition files on another machine.

17. On a Windows Vista PC - where are the user files located?
C:users
DHCP is disabled.
The user is connected to an 802.11b wireless access point.
Access Point

18. A technician determines a laser printer is jamming at the fusing unit. They have checked the paper path in the printer and it is clear of anything that could cause a paper jam. Which of the following is the BEST solution?
Use a network firewall.
Try paper from a different package of paper.
The driver CD is for Windows XP only.
SATA v2

19. A technician is working on a laptop that boots up and displays a poor quality picture on the LCD. Which of the following is the BEST troubleshooting step to take?
Set the correct permissions for the user
Check the DNS server addresses and verify they are current.
One hard drive must be configured as master - and one as slave.
Plug in an external monitor to see if it is a device driver problem.

20. Which of the following should be installed prior to attaching a heatsink to a processor?
Thermal compound
convert
Update the BIOS.
copied to a safe location and can be recovered using the antivirus program.

21. Which of the following Windows XP commands can be used to repair the BOOT.INI file?
Boot into Safe Mode and remove browser helper objects.
Connects the processor to the main memory - measured in MHz
CMOS battery
bootcfg /rebuild

22. When turning on a PC a series of beeps is heard but no display is seen.Which of the following could be the issue?
Power supply
MSCONFIG
The memory is not installed correctly.
eSATA

23. A user reports that their system is starting to run slower - especially when opening large local files. The system has sufficient RAM for the users applications - but the hard drive seems to have higher than normal activity when opening large files.
Port forwarding rules
Disk Defragmenter
A thumb drive is connected to the PC.
Perform a printhead alignment test.

24. Which of the following encryption methods requires a 10-digit network key?
64-bit WEP
The technician failed to connect the antenna wires to theWiFi card.
Port 21 is open - The proxy setting in the antivirus application
Faulty charging circuit

25. A user has bought a faster CPU and the manufacturer says it is compatible with their system. The PC does not boot up after installing the new CPU. Which of the following actions should the technician have performed prior to installing the new CPU?
Set the CMOS jumper on the motherboard to clear
Install an updated firmware on the BIOS
The boot priority is set to CD-ROM in the BIOS.
D. Power supply does not have the proper connections.

26. A technician receives a call from a laptop user that recently purchased a new wireless router. The user claims the laptop cannot connect to the new wireless router. The technician finds out that the router is an 802.11g model and the customers laptop
sfc
The customers wireless card is not compatible with the new router; they need to have a newer 802.11g card installed.
Install more RAM.
Parental Controls

27. Which of the following would MOST likely indicate the presence of malware on a PC?
Slow response - web page redirection or unable to display web pages
Add the new printer to user's computer.
SATA
Support multiple PCIe display adapters.

28. Each time a user tries to print a document; the user receives a out of memory error message. Which of the following would BEST solve the issue?
The jumper is set to clear the BIOS settings
chkdsk /f
Add additional RAM to the printer.
Configure a MAC filter for the permitted laptops.

29. A customer states that their laptop has stability issues after a recent memory upgrade. Which of the following is the MOST likely cause?
In the Control Panel - select Administrative Tools - select Services -click on the Print Spooler service and select start.
Connects the processor to the main memory - measured in MHz
The memory is not properly seated.
From the command line: net start spooler - Open the Services MMC>right click Print Spooler>Start

30. A client would like to utilize NTFS permissions to restrict access to the payroll folder. The clients rights are assigned as follows: AccountantsFull control - AdministrativeAssistants Read ManagersRead & execute - The client selects deny on all shar
Add the new printer to user's computer.
Lid switch
The deny was selected on all share permissions
UAC

31. Which of the following are possible solutions to the error message 'NTLDR not found'?
Use the Recovery Console and command fixboot.
netstat
chkdsk
the customer purchase anti-virus software - update the anti-virus software frequently - and not to open any emails unless familiar with the sender.

32. A technician is given a computer that is very slow but has a fast processor and plenty of memory. Which of the following commands could be used for troubleshooting start-up services?
A. Use the built-in Guest account and set personal files to private.
msconfig
RIMM modules must be installed in pairs.
SATA v2

33. Shortly after the Press Ctrl-Alt-Delete to login screen appears in Windows XP - a user gets the error One or more services failed to start. Which of the following locations could be accessed to identify the service that did not start and attempt to s
defrag
Use a mounted folder.
Computer Management - Services MMC Plug-in
Safe Mode

34. A client is reporting that their system is operating slowly. The client has a 2GHz processor - 256MB of RAM - and a motherboard designed for gaming. Which of the following components would MOST likely need to be upgraded to increase performance?
RAM
The deny was selected on all share permissions
The CMOS battery needs to be replaced.
The CMOS battery is failing.

35. Which of the following commands will show print and file shares on a PC?
Power supply voltages
The data cable is not seated properly.
Use System Restore to restore the system to the point before the software was initially installed.
net view

36. A technician suspects that a power supply on a computer may be going bad. Which of the following tools would BEST diagnose the part?
It is there to protect against any changes being made to the OS that may be harmful and could make the OS unstable.
Check if the computer manufacturer uses a separate power inverter for the screen.
PATA
Multimeter

37. Which of the following will restore the BIOS after a failed update?
Replace the BIOS chip - Restore from backup
The USB plug is not seated properly. - The BIOS is not configured for USB support.
ping /?
msconfig

38. Which of the following is the FIRST step after a clean Windows XP Installation?
Replace the modem.
Install the Chipset Drivers
One or more of the new memory modules are faulty and should be removed or replaced.
Enable MAC address filtering

39. A technician is attempting to get into the BIOS and they are being prompted for a password. Which of the following can clear the BIOS password?
Pull the CMOS battery - Use the appropriate jumper on main board.
Hard drive
Blu-Ray discs are not compatible with DVD drives
The customers DNS server is unavailable.

40. Which of the following utilities would the technician use to disable a service?
There is too much electrical interference for the signal.
The memory is failing.
fixmbr
Service Manager

41. A user reports that a computer reboots several times a day unexpectedly. Configuration management shows that the machine recently had a second hard drive and a DVDROM burner installed. Which of the following BEST describes the troubleshooting steps?
Apply thermal compound to the chip.
Determine the available wattage offered by the power supply andensure it meets the power needed for all of the system components.
Solid state drive
disabled.

42. On which of the following hard drive types must a technician change the jumper setting to match the motherboard/cabling combination?
Not enough physical RAM installed.
Power supply tester
PATA
SMTP

43. A user asked to have a second IDE hard drive installed on their computer. Which of the following should be done FIRST?
Configure one of the HDD as master - and one as slave.
Use the Automatic Update feature built into the application - Use scripts.
Add an access point.
USB

44. Which of the following is true for a 10/100 NIC running at full-duplex?
Set the correct permissions for the user
NIC will simultaneously transmit data in both directions at a time.
Application
DHCP service has stopped

45. A technician suspects a virus has infected a users Windows XP Professional computer. Which ofthe following is the proper course of action?
Disable System Restore -update virus definitions - restart in Safe Mode - run full scan.
SATA v2
Diskpart
Power supply

46. If a technician is traveling outside of the US - which of the following should be checked before setting up a workstation?
gpupdate /force
Voltage setting
64-bit WEP
Print a test page from all the trays.

47. A user wants to prevent certain individuals from using the Internet throughout the day in Windows Vista. Which of the following tools can be used to perform this action?
Use a network firewall.
Parental Controls
Task Manager
Firewall

48. A hard drive is experiencing poor performance. Which of the following would be the BEST option to help improve read/write speeds?
Thermal compound
Disk Defragmentation
DHCP is disabled.
Boot to Safe Mode with Networking and attempt updates - Apply updates manually by downloading the definition files on another machine.

49. Operating system files for Windows Vista and Windows XP are located in which of the following?
C:windowssystem - C:windows
Using Disk Manager - the new drive must be partitioned - Using Disk Manager - the new drive must be formatted.
Toggle the NUM lock key.
Two Type II cards - One Type III card

50. A user reports that they set their homepage to Microsoft.com - but every time they open a browser the homepage goes somewhere else - and never the same place twice. Which of the following is the MOST likely reason?
Adware
Power supply tester
Use the recovery console to run thefixmbr utility.
Windows Firewall is blocking the port.