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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A technician is troubleshooting a laptop LCD - and when the cover is opened nothing shows on the screen. Then all of a sudden the screen comes on and works fine. Which of the following should the technician check FIRST?
Lid switch
netstat
In the BIOS - enable WOL
BOOT.INI deleted

2. A technician would like to have a program start automatically during a specific time. Which of the following utilities would the technician use?
Task Scheduler
Call a security technician to report.
Set the correct permissions for the user
PATA

3. A home user reports that they can access the Internet but they are having issues connecting to the game server through their home wireless router. Which of the following settings should the technician adjust?
Port forwarding rules
The damaged ports contacts are shorting against the casing.
Disable the integrated video card.
Driver Verifier Manager

4. After installing a high performance video adapter - the users computer reboots whenever resource intensive applications are run. Which of the following will MOST likely correct the problem?
fixboot
Upgrade the power supply to a higher wattage model.
The user plugged the headphones into the microphone jack.
msconfig

5. Which of the following tools would be used in order to test the voltage output of a laptop A/C adapter?
IEEE 1394
The user disabled theWiFi adapter with the hardware or software switch.
Multimeter
Disk Defragmentation

6. In a defaultWindows Vista installation - which of the following directory paths would a file on the desktop of user1 be placed?
C:Usersuser1Desktop
Use a network firewall.
Make sure the PS/2 plugs and ports are color matched.
Windows Firewall is blocking the port.

7. A user has a toolbar installed that appears to be connected to Spyware. Which of the following is the BEST way to remove it?
Boot into Safe Mode and remove browser helper objects.
Wireless Router
Boot to Safe Mode with Networking and attempt updates - Apply updates manually by downloading the definition files on another machine.
The USB plug is not seated properly. - The BIOS is not configured for USB support.

8. A technician is replacing a wireless router on an existing small office home office (SOHO) network. The SSID - WPA and DHCP information has been correctly added. Which of the following must also be addressed?
Quarantined
My Computer>Properties>Remote Tab>Allow Users to connect remotely to this computer>Select Remote Users.
Default User - All Users
The administrative password needs to be changed.

9. A technician is troubleshooting a PC that continuously reboots. The fan works and the heatsink is in good condition. Which of the following should the technician check NEXT?
The projector is not set to display the correct video source - The laptop is not set to display to the external video connector.
That the proper amount of thermal paste has been applied.
From the command line: net start spooler - Open the Services MMC>right click Print Spooler>Start
Parental Controls

10. A user is trying to watch a high definition movie on a computer with a built-in DVD drive. Which of the following is the MOST likely reason that the user cannot watch the movie?
WPA2
Blu-Ray discs are not compatible with DVD drives
Allow port 443.
The hard drive needs to be replaced.

11. Which of the following is true when setting default security permissions on a folder?
A corrupted or incorrect video driver is installed.
The permissions are inherited by all files and folders within that folder.
The USB plug is not seated properly. - The BIOS is not configured for USB support.
Check for a floppy disk in the FDD.

12. Which of the following directory paths is the default profile folder for User1 in Windows XP?
User Account Control; it can be turned off under User Accounts in the Control Panel.
C:Documents and SettingsUser1
Exclude the printers IP addresses from the DHCP scope.
Set the jumpers on both hard drives to C/S.

13. A user reports that they set their homepage to Microsoft.com - but every time they open a browser the homepage goes somewhere else - and never the same place twice. Which of the following is the MOST likely reason?
Toner probe
Adware
The system partition is corrupt - The boot.ini file has been deleted.
Power Users

14. Which of the following components could MOST likely cause a Non-system disk or disk error to occur after POST?
Clock multiplier
Manufacturers guidelines for the beep codes
The OS firewall is blocking the application.
FDD

15. When turning on a PC a series of beeps is heard but no display is seen.Which of the following could be the issue?
Multimeter
The front side bus speed or clock multiplier is wrong.
The memory is not installed correctly.
Spooler service is running.

16. The standard port monitor in Windows XP uses which of the following protocols to configure and monitor the printer device status?
Application
Any data on existing volumes will be permanently lost.
SNMP
Manually start the service.

17. A system powers on - begins POST - displays the BIOS version information and then hangs with the error message Error loading operating system. Which of the following is MOST likely cause of this issue?
Corrupt MBR
BCD
Exclude the printers IP addresses from the DHCP scope.
Loose DC jack

18. A customer reports that their newly purchased Windows Vista Home Premium notebook is unable to see other computers in their home office. Which of the following is the MOST likely cause?
C. Turn off SSID - enable WPA2 - implement MAC filtering and change key every 30 days
xcopy
The Network Location Type is Public.
edit boot.ini

19. Which of the following should be disabled on a router - to use a static IP?
DHCP
The antivirus service is disabled.
Driver Verifier Manager
Disk Manager

20. An application is not responding - and the technician wants to end the process. Which of the following methods will allow Task Manager to be accessed?
chkdsk
gpupdate /force
Find the proper manufacturer documentation.
Pressing Ctrl-Alt-Del and selecting Task Manager - Right clicking on the task bar and selecting Task Manager.

21. A technician needs to configure a PC with two fixed disk drives for optimal performance. The system is built from a standard image and no data is stored locally. Which of the following RAID settings should be used?
RAID 0
An AGP slot - A PCIe slot
eSATA
Solid state

22. A technician is installing a wireless access point for a customer that wants to ensure only certain laptops are able to connect to the access point. Which of the following would BEST meet the customers needs?
Configure a MAC filter for the permitted laptops.
Applications log
Task Scheduler
chkdsk

23. A customer wants to add an internal IDE drive with the ability to write DVDs. The computer currently has two IDE hard disk drives - one IDE CD writing optical drive and a DVD read-only IDE optical drive. Which of the following should the technician r
One of the sticks of RAM is not seated properly.
Connect an audio cable between the drive and the sound card
SMTP
One device will need to be removed before an additional device will fit.

24. AWhich of the following components may cause a paper jam in a laser printer?
Faulty sensor - Worn paper feed roller
RAM failure
DHCP
A faulty HDD connection

25. Which of the following would have to be disabled on a PC if a user wants to assign a static IP address on that PC?
chkdsk
DHCP
Change the jumper settings on the drive.
eSATA

26. Which of the following commands will display the local routing table?
BOOT.INI file is corrupt
netstat -nr
A
Connect the appropriate power cable.

27. Which of the following is the BEST solution for repairing a hard drive that results in the NTLDR is missing display upon booting?
Use recovery console and the fixboot command.
Use the Recovery Console and command fixboot.
C. Turn off SSID - enable WPA2 - implement MAC filtering and change key every 30 days
System Information

28. A technician needs to edit the default path in Windows XP. In which of the following can they accomplish this task?
dir
System Properties>Advanced>Environment variables>System variables
The technician failed to connect the antenna wires to theWiFi card.
during a time of low activity

29. The new security feature in Vista that prevents programs from running with escalated privileges is called:
Heatsink / cooling fan - Motherboard
User Account Control (UAC).
Manufacturer's website
The WLAN card is 802.11b.

30. Which of the following protocols must be enabled in a wireless router if it is to automatically assign host IP addresse
One of the sticks of RAM is not seated properly.
DHCP
Educate the user.
The most restrictive permission overrides

31. A technician has a PC that does not recognize the USB keyboard immediately after POST. Which of the following could be the cause?
The USB plug is not seated properly. - The BIOS is not configured for USB support.
Add additional RAM to the printer.
IEEE 1394
The rollers on the printer need to be replaced.

32. Which of the following utilities can be run on a Windows XP Professional computer - if it is suspected that the file system structure has become damaged?
C:users
The hard drive needs to be replaced.
chkdsk
The laptop has the older miniPCI expansion slot and the new card uses miniPCI express.

33. Which of the following is the default location for user account files in Windows Vista?
IEEE 1394
copied to a safe location and can be recovered using the antivirus program.
C:users
64-bit WEP

34. A client has noticed a grinding sound along with a vibration when they use their PC. Which of the following will solve the clients problem?
Disable the integrated video card.
The BIOS detected the PCIe video card and disabled the onboard video.
Replace the power supply.
Administrators - Power Users - Users - Guests

35. A technician has received a BIOS update and wants to install it on a clients computer. Which of the following should be done before the BIOS update is installed?
heck if user is a local administrator on the computer
Backup theclients data onto removable media.
Disable SSID broadcast
Higher wattage power supply

36. A technician is attempting to get into the BIOS and they are being prompted for a password. Which of the following can clear the BIOS password?
run IPCONFIG /RENEW.
MAC filtering - Disable SSID broadcast
It is there to protect against any changes being made to the OS that may be harmful and could make the OS unstable.
Pull the CMOS battery - Use the appropriate jumper on main board.

37. Users are reporting their machines are losing connection to a central server during off hours - causing some processes that run after hours to stop. Which of the following commands would BEST confirm the problem?
Multimeter
There are too many devices plugged into the USB hub.
ping -t
Four gigabytes

38. A technician has installed a faster CPU into a machine. When they boot the machine the POST shows that the new CPU is not running faster. Which of the following should be configured?
10 meters (33 feet)
bootcfg /rebuild
Clock multiplier
B

39. Where in Windows XP would a secondary DNS IP address be entered - that is used when the primary DNS server is unavailable?
NIC properties> Internet Protocol Properties
Use a network firewall.
CPU 1
Disk Defragmentation

40. Which of the following commands would provide a list of all local active TCP/IP connections?
Quarantined
netstat -a
Try paper from a different package of paper.
One hard drive must be configured as master - and one as slave.

41. A users laptop is constantly accessing the hard drive. Which of the following is the BEST solution?
DHCP is disabled.
Remediate the problem and then advise the customer on virus/spyware prevention.
Convert the partition to NTFS.
Add more RAM.

42. A customer requests that a technician setup a secure small office home office (SOHO) wirelessnetwork. Which of the following adds security to the network?
The user has a USB drive in the system.
MAC filtering - Disable SSID broadcast
The new drives jumper is set for master.
SNMP

43. A customer states they cannot print and they are getting a message that the print spooler has not started. Which of the following will correct this error in the LEAST amount of time?
ipconfig /release then ipconfig /renew
From the command line: net start spooler - Open the Services MMC>right click Print Spooler>Start
The thermal paste will insulate heat around the processor.
ping localhost

44. The technician backed-up users data for use on a new workstation. The user has reported that the workstation only allows a save as on this data. Which of the following is the MOST likely cause?
Multimeter
netstat -nr
Connect an audio cable between the drive and the sound card
Read only permissions

45. Which is of the following is the maximum file size for FAT32?
Backup theclients data onto removable media.
Four gigabytes
A virus has infected the system.
Connects the processor to the main memory - measured in MHz

46. A user reports that a newly installed external CD-RW is not working. A technician is called and he notes the user has the CD-RW drive - a flash disk - a rarely used external hard drive and a wireless network adapter plugged into an external USB hub.
The BIOS needs to be updated.
The device is disabled.
IEEE 1394
The USB hub was not externally powered.

47. Which of the following commands shows a graphical display of the drive or paths directory structure?
WPA2
tree
Thermal compound
MAC filtering

48. A user notices that the workstation is performing slowly and is populating .eml files after connecting to the network. The user has been disconnected for over two months. Which of the following is the MOST likely cause of the issue?
Start the PC in Enable VGA Mode; reboot after login in normal mode.
Outdated signature files allowed a virus attack
Port 21 is open - The proxy setting in the antivirus application
Enable boot logging. In Safe Mode - read the ntbtlog.txt file.

49. A technician is replacing a defective DVD drive. After installing the new device - the BIOS does not recognize the DVD drive. Which of the following is MOST likely the solution?
ping -t
PATA
Change the jumper settings on the drive.
Multimeter

50. A technician is troubleshooting software that was supposed to startup when the PC powered on. The software failed to start. Which of the following should the technician use to investigate the issue?
fixboot
The memory is failing.
Application
The fans are not cooling properly.