Test your basic knowledge |

Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A technician is replacing a defective DVD drive. After installing the new device - the BIOS does not recognize the DVD drive. Which of the following is MOST likely the solution?
The new drives jumper is set for master.
Change the jumper settings on the drive.
The computer case was opened.
Print a test page from all the trays.

2. Which of the following 802.11 standards by default uses the 5GHz frequency range and supports speeds up to 54Mbps?
Incorrect or corrupt driver
Administrators - Power Users - Users - Guests
Update the virus signatures.
A

3. Which of the following files are required to startWindows XP boot process?
Multimeter
Ntldr - boot.ini and ntdetect.com - or - IO.sys - boot.ini and ntboot.sys
copied to a safe location and can be recovered using the antivirus program.
Clock multiplier

4. Good examples of malware prevention in Windows XP?
Use a trusted aggressive pop-up blocker. - Avoid notorious websites and hyperlinks.
They have been infected with malware.
Using either FAT or NTFS - the limit is three - With extended partitions - there is no limit
Find the proper manufacturer documentation.

5. A user states that they have an invalid boot disk message on the computer after a reboot. Which of the following is the MOST likely reason?
Disk Defragmenter
The user has a USB drive in the system.
The DHCP client is unable to obtain an IP address from the DHCP server.
A faulty HDD connection

6. Which of the following computer management tools would be used to analyze an application error in Windows XP?
Event Viewer
The USB hub was not externally powered.
Install the Chipset Drivers
The proxy server has been configured to block the site.

7. A technician is asked to build a system that will resist hard drive failure due to being dropped or excessive vibration. Which of the following hard drive types would be the BEST choice?
Use System Restore to restore the system to the point before the software was initially installed.
Modify
-t
Solid state drive

8. Which of the following computer management tools would be used to restart the print spooler in Windows XP?
Services
Allow port 443.
System Properties>Advanced Tab>Performance Options>Advanced Tab
The WLAN card is 802.11b.

9. Which of the following steps will allow a technician to disable the prompting of the requirement for digital signatures of newly installed device drivers?
In the BIOS - enable WOL
143
My Computer>Properties>Remote Tab>Allow Users to connect remotely to this computer>Select Remote Users.
System properties>Hardware>Driver Signing>Select ignore

10. By default - which of the following are needed to edit the boot.ini file directly if Show hidden files and folders is enabled in folder options?
Configure one of the HDD as master - and one as slave.
Power supply voltages
All sub-folders inherit the most restrictive permissions within the folder.
Uncheck Hide protected operating system files in folder options - Uncheck the read only attribute in file properties.

11. Additional RAM has been added to a PC. When the RAM amount is checked within Windows the additional memory is not reflected. Which of the following is the MOST likely cause?
Multimeter
Power Users
SNMP
The RAM was not properly seated in its memory slot.

12. Which of the following BEST explains the purpose of the Windows Recovery Console?
Higher wattage power supply
The fuser unit for damage
Allows a system to boot into a limited shell with command line functions.
rdisk.exe

13. A user is experiencing system instability since upgrading to Windows XP Professional. After troubleshooting - the technician states it is a driver incompatibility issue. Which of the following Windows utilities allows a technician to monitor and trou
The user plugged the headphones into the microphone jack.
The new toner cartridge is bad and should be replaced.
User Account Control (UAC).
sigverif

14. A technician has a PC that does not recognize the USB keyboard immediately after POST. Which of the following could be the cause?
Replace the modem.
The USB plug is not seated properly. - The BIOS is not configured for USB support.
Open the computers RAM compartment and inspect the labels.
The BIOS needs to be updated.

15. Which of the following command syntax releases and renews an IP address in a Windows XP machine?
Go to Control Panel> open User Accounts> Click Turn User Account Control On or Off> Click Continue>Clear the check box and click OK.
ipconfig /release then ipconfig /renew
Dependencies
Replace the BIOS chip - Restore from backup

16. A technician is replacing a hard drive with a new 30GB drive formatted with FAT32. While transferring a 5GB file an error appears indicating that the new drive has insufficient space for the transfer. Which of the following is the cause of the proble
The floppy drive
msconfig
%systemdrive%Users
FAT32 cannot handle single files larger than 4GB.

17. A client has a program that they want to run everyday at a certain time. Which of the following can a technician use to accomplish this?
Update firmware.
Task Scheduler
Convert both drives to a dynamic disk.
during a time of low activity

18. A computer is failing to boot. Which of the following tools would be used FIRST in troubleshooting?
Power supply tester
Check if the computer manufacturer uses a separate power inverter for the screen.
diskmgmt.msc
The paging file size settings need to be adjusted.

19. A technician is troubleshooting software that was supposed to startup when the PC powered on. The software failed to start. Which of the following should the technician use to investigate the issue?
Device Manager
Application
Thermal compound
Disable services at startup - Disable start up programs.

20. A technician is troubleshooting a PC that is blocking SMTP requests. Which of the following ports will the technician need to open?
25
One or more of the new memory modules are faulty and should be removed or replaced.
Change the jumper settings on the drive.
RDP

21. A user reports that their computer will no longer boot and is displaying a non-system disk or disk error message. While troubleshooting the problem - the technician notices a scraping noise within the PC when it is powered on. Which of the following
The network card in the users computer has failed.
Check for a floppy disk in the FDD.
The internal hard drive has failed and needs to be replaced.
C:Documents and SettingsUser1

22. A user reports that email is working but they are unable to access the Internet. Which of the following is the NEXT step in solving the issue?
C:UsersUser1
Check the DNS server.
remove the CMOS battery.
Implement and install a drive encryption program on all company assets.

23. A user has noticed several clusters of dead pixels on a laptops LCD screen. The technician is called to investigate and troubleshoot the issue. Which of the following is a possible solution?
An external hard drive connected viaeSATA.
The username and password are set to default.
Have the LCD screen replaced.
chkdsk /f

24. Which of the following utilities can be used to determine the current partition information on an attached storage device?
The Network Location Type is Public.
Disk Management
Press F8 and select Disable Automatic Restart on System Failure.
-t

25. A technician is trying to use the nslookup command. Which of the following needs to be installed before this command can be used?
The Network Location Type is Public.
Disable the integrated video card.
TCP/IP
SMTP

26. A technician is troubleshooting a PC that will not turn on. The technician has determined that the PC is on a known good power outlet. Which of the following should the technician check NEXT?
Listen for beep codes to determine if the video card needs reseated.
WPA2
Power supply
Quarantined

27. Which of the following paths is used to view the size of the paging file in Windows XP?
Security Center
System Properties>Advanced Tab>Performance Options>Advanced Tab
CAT6
Add the new printer to user's computer.

28. A user is reporting that after replacing the toner cartridge on the laser printer it has started to produce print jobs with dirty spots around the page. Which of the following is the MOST likely cause of the problem?
ping
Uncheck Hide protected operating system files in folder options - Uncheck the read only attribute in file properties.
very thin layer - making sure to cover the CPU
The new toner cartridge is bad and should be replaced.

29. A technician manually configured a device - which of the following icons in device manager would represent this?
A Blue I on a white field
attrib test.doc -r -a -s -h
Incorrect proxy settings
Higher wattage power supply

30. A technician uses DHCP for all computers on the network and static IP addresses for all printers on the network. Which of the following will enforce this policy?
heck if user is a local administrator on the computer
Support multiple PCIe display adapters.
Exclude the printers IP addresses from the DHCP scope.
Write all of the error message down immediately.

31. After removing several obsolete programs from a PC - a user is experiencing slower than usuallyprocessing times. Which of the following would be the BEST way to speed up the processing?
The proxy server has been configured to block the site.
BCD
Ntldr - boot.ini and ntdetect.com - or - IO.sys - boot.ini and ntboot.sys
Defrag the hard drive.

32. A technician is adding a secondary IDE hard drive to an older system. After installation and the first boot - the drive is not showing in Disk Management. Which of the following is the MOST likely cause of the issue?
C:Usersuser1Desktop
The new drives jumper is set for master.
Loopback test
Event Viewer Logs - Disk Management - Device Manager

33. Which of the following commands allows a technician to scan protected files and check the files version?
sfc
Service Manager
5 volts
Use the recovery console to run thefixmbr utility.

34. Which of the following will resolve the NTLDR is missing error during the boot process?
Remove the floppy disk.
Task Scheduler
Device conflict
ping /?

35. Which of the following commands will send signals to the computers network card to see if it responds?
ping localhost
The system partition is corrupt - The boot.ini file has been deleted.
NTBTLOG.TXT
Go to Control Panel (User Accounts and Family Safety) - User Accounts -Turn User Account Control on or off.

36. Which of the following commands can be executed from the run line in Windows XP?
System Information
msconfig
The laptop has the older miniPCI expansion slot and the new card uses miniPCI express.
netstat

37. Which of the following components could MOST likely cause a Non-system disk or disk error to occur after POST?
Install the Chipset Drivers
SSH
File searching
FDD

38. A technician wants domain group policy changes on a Windows XP computer to immediately propagate. Which of the following commands should the technician use?
The customers wireless card is not compatible with the new router; they need to have a newer 802.11g card installed.
The memory is not properly seated.
gpupdate /force
The internal hard drive has failed and needs to be replaced.

39. A technician has completed a computer repair by editing the registry. Which of the following should the technician do NEXT?
Ensure all features of the system are functioning.
Application
The USB hub was not externally powered.
Configure one of the HDD as master - and one as slave.

40. A system has been infected with a virus. The customer does not have a system backup. Which of the following is an effective method to remove the virus and preserve the customers data?
Manufacturer's website
very thin layer - making sure to cover the CPU
Computer Management - Services MMC Plug-in
Run a scan in Safe Mode.

41. A technician attempts to convert the E drive to a dynamic disk; however - the option to convert is not available. Which of the following is the MOST likely cause?
the customer purchase anti-virus software - update the anti-virus software frequently - and not to open any emails unless familiar with the sender.
Write all of the error message down immediately.
A. The host computer is a portable computer - USB devices cannot be converted to a dynamic disk.
25

42. When installing a small office home office (SOHO) network - which of the following can a technician configure to hide wireless networks from unauthorized users and attackers?
Check for the correct print driver.
D. Power supply does not have the proper connections.
Disable SSID broadcast
There is no operating system on the hard drive.

43. Which of the following commands would be used to verify the integrity of critical system files?
Create a striped set.
The power supply is not supplying enough power.
sfc
The WLAN card is 802.11b.

44. Which of the following will restore the BIOS after a failed update?
Replace the BIOS chip - Restore from backup
The use of a flash drive to copy the script into all the desktops.
SATA
Power supply

45. A user reports that VoIP telephone calls have static and a noticeable delay whenever other users are using the home network. Which of the following routing features should be used on the home network to resolve this issue?
The BIOS needs to be updated.
Loopback test
ping localhost
QoS

46. On a Windows XP Professional computer - several service fails to start messages appear. Which of the following service property tabs would be viewed to verify service requirements?
Start the PC in Enable VGA Mode; reboot after login in normal mode.
BOOT.INI file is corrupt
Dependencies
Enable MAC filtering

47. Which of the following procedures in a laptop would be needed to determine the type of RAM installed?
Loopback plug
Pop-ups
Allows a system to boot into a limited shell with command line functions.
Open the computers RAM compartment and inspect the labels.

48. Which of the following BEST explains the purpose of safe mode?
Boots the OS with minimum drivers
Use a portable anti-static pad and wrist strap - ensuring all components remain on the mat - and the wrist strap is connected to the mat.
sfc
Four gigabytes

49. Two employees share a computer. The computer has a locally attached USB printer. Both users are local administrators of the computer. Both employees login under their own accounts. Employee A can print with no issue; however - employee B cannot. No e
Enable port forwarding on the router for port 3389 to the IP address.
Quarantined
Employee Bs profile is set to use a virtual printer as the default printer.
Set the jumpers on both hard drives to C/S.

50. A user reports that their Windows XP PC booted to a desktop which is presented with very rough colors and poor detail on all images displayed.Which of the following is the MOST likely cause and solution of the problem?
Blu-Ray discs are not compatible with DVD drives
The color depth is set too low. Open the Display Properties dialog box and set the Color Quality setting to Highest (64bit).
SATA v2
\ALPHAC$