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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A technician is troubleshooting software that was supposed to startup when the PC powered on. The software failed to start. Which of the following should the technician use to investigate the issue?
remove the CMOS battery.
chkdsk
The USB hub was not externally powered.
Application

2. A USB cable has a mini-USB connector on one end and two standard size connectors on the other. Which of the following is the purpose of the second connector?
netstat -a
The second USB connector increases the power and enables functionality of the device.
Go to the BIOS and change the boot order to use the hard drive.
Spooler service is running.

3. Which of the following are the steps for setting up a PC to enable Remote Desktop connection in Windows XP Professional?
My Computer>Properties>Remote Tab>Allow Users to connect remotely to this computer>Select Remote Users.
ping -t
From the command line - run chkdsk utilizing the /x switch.
Read only permissions

4. A hard drive is experiencing poor performance. Which of the following would be the BEST option to help improve read/write speeds?
msconfig
Disk Defragmentation
The most restrictive permission overrides
Unplug the CMOS battery - Switch on the reset jumper.

5. Each time a user tries to print a large color graphic the user receives an out of memory error message. The user needs to print the document now for an upcoming meeting. Which of the following would BEST solve the issue?
The front USB ports were not connected to the system board header.
Click on the printer icon and select cancel.
Instruct the user to decrease the graphics resolution of the image.
192.168.1.1

6. Each time a user tries to print a document; the user receives a out of memory error message. Which of the following would BEST solve the issue?
Set the jumpers on both hard drives to C/S.
Socket 754
Add additional RAM to the printer.
Faulty charging circuit

7. Which of the following protocols should be allowed through the firewall for a mail application?
SMTP
chkdsk /f
chkntfs
Netstat

8. Which of the following utilities would a technician use to verify that a sound card is correctly installed on a PC?
Toggle the NUM lock key.
Control Panel>Tools>Folder Options>File Types
Device Manager
Check for the correct print driver.

9. A technician installs a SATA controller card and moves the hard drive cable from the system board o the SATA controller. The system POSTs and the controller BIOS recognizes the hard drive but oes not boot to the hard drive and start Windows. Which of
USB
Check the functionality of the LCD cutoff switch
The SATA controller card was not set as a boot device in the computer BIOS.
The CMOS battery needs to be replaced.

10. A technician is replacing a heatsink. Which of the following will the technician MOST likely use to complete this job?
The BIOS needs to be updated.
Slow response - web page redirection or unable to display web pages
Thermal compound
The customers DNS server is unavailable.

11. A client is reporting that their system is operating slowly. The client has a 2GHz processor - 256MB of RAM - and a motherboard designed for gaming. Which of the following components would MOST likely need to be upgraded to increase performance?
Oil from the skin can decrease coppers ability to conduct heat.
RAM
Backup theclients data onto removable media.
Check for the correct print driver.

12. A technician is replacing a defective DVD drive. After installing the new device - the BIOS does not recognize the DVD drive. Which of the following is MOST likely the solution?
sfc
The customers wireless card is not compatible with the new router; they need to have a newer 802.11g card installed.
Start>Run>mstsc - Start>AllPrograms>Accessories>Communications>Remote Desktop
Change the jumper settings on the drive.

13. Which is of the following is the maximum file size for FAT32?
Dependencies
A. Use the built-in Guest account and set personal files to private.
Security Center
Four gigabytes

14. A client mentions the hard drive light is on continuously - and their computer is slow. Which of the following would the technician check to determine the MOST likely cause?
System Information
Add additional RAM to the printer.
Find the proper manufacturer documentation.
The amount of memory

15. A technician is installing an OS onto a new hard drive. The OS media is in the optical drive. Upon booting the system displays the message no operating system found. Which of the following should the technician check FIRST?
WindowsVista
Boot order in the BIOS
Go to Control Panel (User Accounts and Family Safety) - User Accounts -Turn User Account Control on or off.
format d: /q

16. Which of the following is the FIRST step after a clean Windows XP Installation?
A local administrator must install the application.
Solid state
Try paper from a different package of paper.
Install the Chipset Drivers

17. After receiving a service has failed to start message - which of the following commands would be helpful in troubleshooting the issue?
services.msc
Disk Management
Change
Start the PC in Enable VGA Mode; reboot after login in normal mode.

18. A technician suspects a virus has infected a users Windows XP Professional computer. Which ofthe following is the proper course of action?
Satellite
Boots the OS with minimum drivers
Solid state drive
Disable System Restore -update virus definitions - restart in Safe Mode - run full scan.

19. The client sends a document to the printer. The document prints out all random characters. Which of the following should the technician check FIRST?
Execute a Windows repair from the Windows setup media.
Check for the correct print driver.
fixboot
Remove the floppy disk.

20. To determine if remote host is reachable a technician would issue which of the following
ping
Unplug the CMOS battery - Switch on the reset jumper.
%userprofile%AppDataLocal
System Restore

21. A customer reports that all printed documents display random characters. Which of the following is the MOST likely cause of this problem?
Incorrect or corrupt driver
FDD
Support multiple PCIe display adapters.
The computers CMOS battery has lost its charge.

22. A technician would like to install a new primary SATA drive into a computer. Which of the following scenarios BEST describes the physical setup required for this task?
Mount the SATA drive into an available 3.5 drive bay. Connect one end of a data cable to the drives signal connector - and the other to the SATA 0 connector on the motherboard. Connect an available 15-pin power connector to the drive.
The print head needs to be adjusted.
tracert
IEEE 1394

23. When troubleshooting a network connectivity issue - which of the following commands can BEST determine the IP address of the remote device that is causing the problem?
tracert
192.168.1.1
Cable modem> router> computer
Disable SSID broadcast

24. A user is reporting that the image on their CRT monitor is shaking and giving them eye strain. The technician notices the display is OK at first - then after a minute it begins wavering. Which of the following is the FIRST step the technician should
The boot priority is set to CD-ROM in the BIOS.
Look around the monitor for items that maybe interfering with the display.
wf.msc
Turn on and configure BitLocker.

25. A technician is repairing a computer that will not start up. The technician notices the power button does not display any lights and the LED on the motherboard is off. Which of the following is the cause of the problem?
Power supply
A corrupted or incorrect video driver is installed.
Archive existing records and clear the application log.
The device driver is not loaded.

26. Where in Windows XP SP2 Professional can a technician block incoming connections for programs and services?
IEEE 1394
Windows Firewall
CAT6
A processor of equal speed to CPU 0

27. Which of the following BEST describes the general meaning of a warning in one of the Event Viewer logs?
Format from the command line - Disk Management MMC Snap-In
An issue that will not prevent the basic function of the computer.
Power supply tester
Corrupt MBR

28. There are four USB devices connected to a clients computer through a USB hub. The client states the external hard drive connected to this hub has had a dramatic deterioration in response time recently. Which of the following is the MOST likely cause?
Turn on and configure BitLocker.
There are too many devices plugged into the USB hub.
Port forwarding rules
Power Users

29. A user reports that their CAD files will display correctly in low resolution but not in high resolution after installing a new graphics card. Which of the following will MOST likely fix this problem?
Disk Management
Update the video card drivers to the latest version.
Toggle the NUM lock key.
Update the BIOS.

30. In which of the following locations is the Windows Vista local user settings found?
NIC properties> Internet Protocol Properties
Oil from the skin can decrease coppers ability to conduct heat.
Run ipconfig /release then ipconfig /renew
%userprofile%AppDataLocal

31. Which of the following is the purpose of RAID 0?
Increases read/write speed
A thumb drive is connected to the PC.
Use recovery console and the bootcfg /rebuild command.
RAM failure

32. When would be the optimum time to schedule a virus scan?
After working hours
Use the recovery console to run thefixmbr utility.
Services
Public Switched Telephone Network (PSTN)

33. Operating system files for Windows Vista and Windows XP are located in which of the following?
C:windowssystem - C:windows
The user is connected to an 802.11b wireless access point.
The SATA controller card was not set as a boot device in the computer BIOS.
c:users<<username>>

34. A technician is configuring a second router on a small office home office (SOHO) network. The first router is already assigning IP addresses. Which of the following should the technician perform on the second router to avoid possible IP address confl
remove the CMOS battery.
Pressing F6 during the install to load third party drivers
Disable DHCP
the chip has to be seated properly and locked down to be detected.

35. Which of the following BEST describes why a technician should avoid touching the copper piping on heat sinks?
Oil from the skin can decrease coppers ability to conduct heat.
TRACERT
UAC
Event Viewer

36. To enhance security on a Windows workstation - the default Guest group should be:
A Blue I on a white field
disabled.
Update firmware.
The new toner cartridge is bad and should be replaced.

37. A technician is troubleshooting a PC that is blocking SMTP requests. Which of the following ports will the technician need to open?
25
get
MBSA
Have the user boot into Safe Mode by tapping F8 before Windows loads - and run the anti-virus scan once again.

38. A technician needs to add a second processor to the empty socket on a computers motherboard. Which of the following should be used?
Enable MAC address filtering
Boot order in the BIOS
Slow response - web page redirection or unable to display web pages
A processor of equal speed to CPU 0

39. A stop error message Unable to locate component is on a users machine. The message displays right after POST. Which of the following is the MOST likely cause of this issue?
Install a wireless range extender to boost the signal.
System file corruption
Security Center
The permissions are inherited by all files and folders within that folder.

40. Which of the following is the only guaranteed way to get rid of a virus or malware?
Power supply tester
Format the drive and reload the system.
The CMOS battery is failing.
The computer case was opened.

41. A user has a computer with a 100GB IDE hard drive formatted as a single FAT32 partition. The partition has 50GB of free space but the user receives an error when attempting to save a 5GB video file. Which of the following will resolve this issue?
Convert the partition to NTFS.
Disk Management
format d: /q
Call a security technician to report.

42. A home user reports that they can access the Internet but they are having issues connecting to the game server through their home wireless router. Which of the following settings should the technician adjust?
Increases read/write speed
Replace the modem.
Driver Verifier Manager
Port forwarding rules

43. A technician has installed a new wireless access point on an existing small office home office (SOHO) network with WPA security. All wireless computers connect to the new network except one computer that repeatedly asks for the key. Which of the foll
Run the chkdsk command.
Set the jumpers on both hard drives to C/S.
The file is too large for the printer.
The pass phrase is not correct.

44. Which of the following Microsoft encryption software provides the HIGHEST level of security for PCs running Windows Vista Enterprise or Ultimate Vista?
Blu-Ray discs are not compatible with DVD drives
ExpressCard
BitLocker drive encryption
Application

45. Which of the following command line utilities could be used to verify basic connectivity between two network devices?
The color depth is set too low. Open the Display Properties dialog box and set the Color Quality setting to Highest (64bit).
tracert - ping
CAT6
LCD backlight failure

46. Which of the following commands should be used to resolve a file permission issue?
cacls
Cable modem> router> computer
BitLocker drive encryption
TRACERT

47. A power outage caused a computer to shut off while the operating system was running. Which of the following would a technician run to make sure the operating system was not damaged?
Boots the OS with minimum drivers
Induction toners
Boot into the recovery console and runchkdsk /r
chkdsk

48. The performance tab of Task Manager shows two CPUs. The system only has one physical CPU. Which of the following is the MOST likely cause?
The file is too large for the printer.
Exclude the printers IP addresses from the DHCP scope.
The chipset includes hyperthreading support.
The internal hard drive has failed and needs to be replaced.

49. A department of users is reporting there are lines across their printouts. They have already changed the toner cartridge but the issue remains. Which of the following is the BEST item to inspect?
Boot in Safe Mode to remove.
The fuser unit for damage
Remove the floppy disk.
The fuser is not working properly.

50. A user wants to upgrade their CPU. They currently have a processor from vendor A - but the user wants to purchase a different vendors CPU. Which of the following will MOST likely need to be upgraded in order to support a CPU from a different manufact
Write all of the error message down immediately.
One of the sticks of RAM is not seated properly.
The USB hub was not externally powered.
Heatsink / cooling fan - Motherboard