Test your basic knowledge |

Comptia A + Computer Repair Practicals

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Which of the following will restore the BIOS after a failed update?






2. A technician is installing a high performance graphics card in a PCI express slot. Which of the following should be done FIRST after inserting the card into the slot?






3. Which of the following commands will result in all data being lost on the media selected?






4. Which of the following files are required to startWindows XP boot process?






5. A client reported that the network laser printer was not printing from the third tray. After repairing the issue - which of the following should the technician do NEXT?






6. Which of the following commands would a technician use to disable startup programs in Windows XP?






7. A user reports that an important file has been quarantined by the antivirus program. The technician should advise them the file has been:






8. Which of the following command will display a list of folders and files?






9. A users laptop PC fails to boot and gives a message of invalid boot device on the screen. Each successive reboot gives the same message. The technician finds that the user has no floppy drive connected to the PC; however - they have a USB flash drive






10. Members of which of the following groups are able to run legacy and certified applications - but do not have full system permissions in Windows XP?






11. A technician follows the manufacturers safety procedures and upgrades the RAM in a notebook computer from 512MB to 2GB. Upon starting the notebook - a pattern of beeping sounds occurs and there is no display. The new and old SODIMM modules are the sa






12. A company has had a high number of laptops stolen in the past three months.Which of the following is the BEST solution for the company to implement to protect the data on their laptops?






13. A technician is going to flash the BIOS on a laptop.Which of the following would the technician need to complete this task?






14. It is a companys policy to shut down all workstations at the end of the day. However - the majority of employees are leaving disks in their workstations and upon start up the next morning they are receiving a NTLDR is missing error. Which of the foll






15. A customer using a laptop states several letters and numbers (e.g. W -E -S -D -X -C -2 -3) are not properly working on the keyboard. Which of the following is the NEXT step to resolve the issue?






16. A user is reporting that the image on their CRT monitor is shaking and giving them eye strain. The technician notices the display is OK at first - then after a minute it begins wavering. Which of the following is the FIRST step the technician should






17. A technician is sent out to troubleshoot a Windows XP Media Center PC being used in acustomers enclosed home theatre. The customer describes symptoms of random system shutdowns - especially when the PC is being used to record media or watch lengthy h






18. A notebook user states that lately the keyboard beeps when certain character keys are pressed.The user wants their input to be silent. Which of the following is the MOST likely cause of this situation?






19. A technician needs to add a second processor to a computers motherboard. In which of the following sockets must the processor be installed?






20. Which of the following tools would be used to format a partition but not the hard drive?






21. A user reports that VoIP telephone calls have static and a noticeable delay whenever other users are using the home network. Which of the following routing features should be used on the home network to resolve this issue?






22. Which of the following utilities can be run on a Windows XP Professional computer - if it is suspected that the file system structure has become damaged?






23. A technician needs to connect to a remote user using Remote Desktop.Which of the following will bring up Remote Desktop?






24. Which of the following would a technician perform to cancel a print job?






25. User 1 would like to setup an account for User 2 on their computer. User 2 cannot have access to the User 1s files and cannot change system settings. Which of the following should a technician recommend to User 1?






26. A new firewall was installed and a customer reports that they can receive email but cannot send email. Which of the following protocols is being blocked?






27. Which of the following commands will allow a technician to disable startup programs?






28. Which of the following commands would create an emergency repair disk for the Windows 2000 Professional operating system?






29. A technician is troubleshooting a laptop LCD - and when the cover is opened nothing shows on the screen. Then all of a sudden the screen comes on and works fine. Which of the following should the technician check FIRST?






30. A technician is implementing a small office home office (SOHO) wireless network. The technician would like to have a static network. Which of the following should the technician disable on the router?






31. Users are reporting that a Vista feature asks them for confirmation before running most applications or making system changes. Which of the following is the name of this Vista feature and where should the technician direct users to turn the functiona






32. A technician is attempting to get into the BIOS and they are being prompted for a password. Which of the following can clear the BIOS password?






33. Which of the following is the BEST solution for repairing a hard drive that results in the NTLDR is missing display upon booting?






34. A user reports they can no longer change the web browser home page. Which of the following is MOST likely the problem?






35. Which of the following is the default location for user account files in Windows Vista?






36. A technician is installing a video card on a PC that currently has an onboard video card. The new video card is installed but will not display an image. Which of the following actions is required?






37. There are four USB devices connected to a clients computer through a USB hub. The client states the external hard drive connected to this hub has had a dramatic deterioration in response time recently. Which of the following is the MOST likely cause?






38. A user asked to have a second hard drive installed on a single IDE channel in a computer. Which of the following must be taken into account?






39. A client is having problems sending their email. If the company uses SMTP - which of the following ports is configured by default on their email client to allow mail out?






40. Which of the following should be disabled on a router - to use a static IP?






41. A technician is working on a laptop that boots up and displays a poor quality picture on the LCD. Which of the following is the BEST troubleshooting step to take?






42. A technician is installing a NIC into a users computer. The technician knows the MAC address but does not have the driver. Which of the following will BEST help the technician identify the manufacturer of the NIC card?






43. A client has a problem with one of the workstations serial ports. Which of the following tools will diagnose the problem?






44. Which of the following tools can a technician use to determine whether changes should be made to increase security?






45. A user states that their laser printer jams constantly. The unit is a little over seven years old and has had no maintenance. Which of the following is the MOST likely cause of this issue?






46. If a technician wants to evaluate a computers detailed statistics - which of the following is the BEST utility to view this information?






47. A system powers on - begins POST - displays the BIOS version information and then hangs with the error message Error loading operating system. Which of the following is MOST likely cause of this issue?






48. A user reports that they are unable to print to a shared network printer. Other users are able to print to the same printer with no problems. Which of the following is the MOST likely solution?






49. A technician is installing a wireless access point for a customer that wants to ensure only certain laptops are able to connect to the access point. Which of the following would BEST meet the customers needs?






50. A client explains their system is running slow - has trouble accessing the Internet and multiple windows are popping up on their own. Which of the following is the MOST likely cause?