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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Which of the following Microsoft encryption software provides the HIGHEST level of security for PCs running Windows Vista Enterprise or Ultimate Vista?
Problem with the developing drum
The print head needs to be adjusted.
BitLocker drive encryption
Move the secondary hard drive next to the primary hard drive and connect to the primary bus.Connect the new DVD drive as the slave on the secondary bus.

2. When would be the optimum time to schedule a virus scan?
After working hours
SSH
The CMOS battery is failing.
netstat -nr

3. A customer states that their laptop has stability issues after a recent memory upgrade. Which of the following is the MOST likely cause?
The memory is not properly seated.
msconfig
Device Manager
C:Documents and SettingsUser1

4. A user is having printing issues and receives an error message that the print spooler is not running. Which of the following methods can be used to start the print spooler?
The network uses MAC filtering.
Perform a printhead alignment test.
In the Control Panel - select Administrative Tools - select Services -click on the Print Spooler service and select start.
Enable port forwarding on the router for port 3389 to the IP address.

5. A user wants to add an optical drive to their computer to archive 100GB of data.Which of the following writable optical drives will allow them to archive this data using the fewest discs?
The BIOS needs to be updated.
Communicates with network devices
Blu-Ray
format d: /q

6. A technician has recovered a system from a virus infection but some of the system files were compromised. Which of the following tools can be run from the run dialog box to replace or repair system files?
C:users
MAC filtering - Disable SSID broadcast
sfc /scannow
Use the Automatic Update feature built into the application - Use scripts.

7. Windows XP Professional was remotely installed on a workstation overnight. The next day - the customer states the workstation is attempting to reinstall the OS again. Which of the following actions should be taken to use the installed OS?
Lid switch
Go to the BIOS and change the boot order to use the hard drive.
Spyware
Disable the integrated video card.

8. A printer is leaving a ghost image on the printed pages. Which of the following would MOST likely be causing the issue?
sfc
They have been infected with malware.
Microsoft WindowsVista Enterprise
Toner cartridge

9. Which of the following commands would be used to display hidden files?
Lid switch
Update anti-virus and malware software and scan.
dir /a
The deny was selected on all share permissions

10. After receiving a service has failed to start message - which of the following commands would be helpful in troubleshooting the issue?
services.msc
SMTP
The power button is not working.
Blu-Ray

11. An end user reports that a new disc they purchased will not play on their machine. The user states this new disc is a movie - but they have never had any issues watching movies purchased in the past. Which of the following is the MOST likely cause fo
The new movie is a Blu-ray disc and not compatible with the PC.
Disk Management MMC Plug-in
The laptop is configured to boot from the flash drive; the user should be instructed to remove the flash drive and reboot the laptop.
Quarantined

12. Which of the following specifies the MAXIMUM recommended distance of Bluetooth 1.0 devices?
10 meters (33 feet)
Find the proper manufacturer documentation.
DHCP
A. Use the built-in Guest account and set personal files to private.

13. A technician is troubleshooting a PC that is experiencing poor performance. Which of the following would be the BEST place for the technician to view the amount of RAM installed on the PC?
System Information
Device is disabled
System properties>Hardware>Driver Signing>Select ignore
Set the CMOS jumper on the motherboard to clear

14. A hard drive set as a dynamic disk is moved from oneWindows computer to another. None of the disks are seen in My Computer. Which of the following tools would be BEST to start troubleshooting?
Remove the floppy disk.
chkntfs
My Computer>Properties>Remote Tab>Allow Users to connect remotely to this computer>Select Remote Users.
Disk Management MMC Plug-in

15. A technician is repeatedly called to a users desk because the user is being prompted during all installation of software and during the launching of certain programs. Which of the following features is causing this prompting to occur?
C:UsersUser1Desktop
System Restore
UAC
The power supply must have enough wattage to run all system hardware simultaneously.

16. A technician suspects a virus has infected a users Windows XP Professional computer. Which ofthe following is the proper course of action?
Disable System Restore -update virus definitions - restart in Safe Mode - run full scan.
An issue that will not prevent the basic function of the computer.
UAC
RAM failure

17. Which of the following are commonly associated with dial-up networking?
Listen for beep codes to determine if the video card needs reseated.
Public Switched Telephone Network (PSTN)
DHCP is disabled.
Enable port forwarding on the router for port 3389 to the IP address.

18. While troubleshooting a network connection issue on a Windows XP workstation - a technician would like to see a list of all available network commands. Which of the following commands should the technician type?
net help
C:Documents and SettingsUser1
Disable System Restore.
In the BIOS - enable WOL

19. A customer using Windows Vista wants to disable User Account Control (UAC). Which of the following responses should the technician give to explain the UAC?
sfc
It is there to protect against any changes being made to the OS that may be harmful and could make the OS unstable.
SMTP
The driver CD is for Windows XP only.

20. A user has a PC displaying the message No Operating System Found and the user hears a clicking noise. Which of the following devices should the technician check FIRST?
A faulty HDD connection
Applications log
Any data on existing volumes will be permanently lost.
Hard drive

21. A clients PC is having problems connecting to a certain website. Which of the following tools would be used to evaluate the hops taken from the clients PC to the website?
TRACERT
CMOS battery
Have the user boot into Safe Mode by tapping F8 before Windows loads - and run the anti-virus scan once again.
C:Documents and SettingsUser1

22. Which of the following cable types should a technician use to support a 1Gbps SOHO LAN?
De-select PausePrinting from within the Printer menu on the users computer.
Use a portable anti-static pad and wrist strap - ensuring all components remain on the mat - and the wrist strap is connected to the mat.
CAT6
Change the jumper settings on the drive.

23. A customer wants to add an internal IDE drive with the ability to write DVDs. The computer currently has two IDE hard disk drives - one IDE CD writing optical drive and a DVD read-only IDE optical drive. Which of the following should the technician r
The device driver is not loaded.
Multimeter
Drive light is always on even when no programs are running. - Cannot perform any anti-virus updates.
One device will need to be removed before an additional device will fit.

24. While using Windows Vista - a technician needs to access the Advanced Windows Firewall configuration page. Which of the following commands should the technician use?
wf.msc
Run defrag
Blu-Ray
Open the computers RAM compartment and inspect the labels.

25. Which is of the following is the maximum file size for FAT32?
The CMOS battery is failing.
Start the PC in Enable VGA Mode; reboot after login in normal mode.
Default Gateway
Four gigabytes

26. When installing additional memory in a notebook computer - the MOST important point to remember is:
The new drives jumper is set for master.
Use recovery console and the fixboot command.
the chip has to be seated properly and locked down to be detected.
msconfig

27. A customer reports that after upgrading their CPU - the system overheats and shuts itself down. Which of the following is MOST likely the cause?
Look around the monitor for items that maybe interfering with the display.
Thermal compound is not on the processor
The hard drive needs to be replaced.
disabled.

28. Unauthorized changes are being made to the customers router. Which of the following would MOST likely be the cause?
The username and password are set to default.
The system BIOS
RAM failure
tracert

29. A user cannot access the Internet via a proxy server. Which of the following ports needs to be set on the web browser proxy to allow HTTP traffic?
80
Disable System Restore.
cacls
SSH

30. A user is trying to watch a high definition movie on a computer with a built-in DVD drive. Which of the following is the MOST likely reason that the user cannot watch the movie?
A multimeter
Blu-Ray discs are not compatible with DVD drives
tracert
check the hard drive to ensure it is working.

31. Which of the following would a technician perform to cancel a print job?
Read the manufacturers instructions.
Click on the printer icon and select cancel.
xcopy
LCD backlight failure

32. A user reports their system is displaying an error message NTLDR is missing.Which of the following is the MOST likely cause for this error?
Boot into Safe Mode and remove browser helper objects.
Run ipconfig /release then ipconfig /renew
Mini PCI
Corrupt MBR

33. Which of the following wireless encryption standards would provide the HIGHEST level of security?
Turn off SSID broadcast.
Blu-Ray
WPA-PSK
Go to Control Panel> open User Accounts> Click Turn User Account Control On or Off> Click Continue>Clear the check box and click OK.

34. Which of the following will resolve the NTLDR is missing error during the boot process?
msconfig
The most restrictive permission overrides
Remove the floppy disk.
Default Gateway

35. A client is having problems sending their email. If the company uses SMTP - which of the following ports is configured by default on their email client to allow mail out?
NTBACKUP.EXE
SATA
The drive is a dynamic disk moved from another system.
25

36. Which of the following tools can a technician use to determine whether changes should be made to increase security?
Boot in Safe Mode to remove.
MBSA
fixmbr
The power button is not working.

37. A customer reports that they are unable to access any network resources. To test the functionality of the customers NIC - the technician should use which of the following?
The file is too large for the printer.
chkntfs
Check for the correct print driver.
Loopback test

38. A user is unable to connect a digital video camera up to a PC to transfer photos.Which of the following expansion cards should MOST likely be installed to resolve this?
xcopy
Corrupt MBR
IEEE 1394 card
A. Use the built-in Guest account and set personal files to private.

39. Which of the following commands will test a computers NIC for functionality?
Boot order in the BIOS
ping localhost
Install the correct drivers.
User Account Control; it can be turned off under User Accounts in the Control Panel.

40. Which of the following GUI utilities would be used to determine the MAC address of a network card?
System Information
Access Point
netstat
Spooler service is running.

41. In NTFS file permissions - which of the following permissions is an option?
Modify
C:users
Look around the monitor for items that maybe interfering with the display.
The driver CD is for Windows XP only.

42. A three year old laptop fails to keep the accurate time. Which of the following is the MOST likelycause?
Multimeter
Performance Monitor
The CMOS battery is failing.
The jumper is set to clear the BIOS settings

43. A technician is replacing a heatsink. Which of the following will the technician MOST likely use to complete this job?
Thermal compound
heck if user is a local administrator on the computer
Driver Verifier Manager
Access Point

44. Which of the following are methods to automatically update the antivirus application?
Use the Automatic Update feature built into the application - Use scripts.
The ToggleKeys option is enabled.
A corrupted or incorrect video driver is installed.
The LCD cable is pinched

45. Which of the following is the minimum number of drive partitions required to run the BitLocker Drive Preparation tool?
The memory is not properly seated.
In Disk Management create a volume on two or more dynamic disks.
Two
5 volts

46. Which of the following actions creates a mount point?
Map a new drive to an NTFS folder hosted by a different volume.
Have the user boot into Safe Mode by tapping F8 before Windows loads - and run the anti-virus scan once again.
Install an updated firmware on the BIOS
Unplug the CMOS battery - Switch on the reset jumper.

47. A technician has a work order to replace a failing hard drive on a PC. The PC is in an environment with constant vibration and dust. Which of the following hard drive types should the technician use as a replacement?
Solid state
Look for another expansion slot elsewhere on the unit.
DHCP
The device is disabled.

48. A technician has received a BIOS update and wants to install it on a clients computer. Which of the following should be done before the BIOS update is installed?
Backup theclients data onto removable media.
Manually start the service.
System file corruption
Disable SSID broadcast

49. Which of the following 802.11 standards by default uses the 2.4GHz frequency range and supports speeds up to 11Mbps?
3
Turn on and configure BitLocker.
Permissions on the folder containing the financial data.
B

50. A company has had a high number of laptops stolen in the past three months.Which of the following is the BEST solution for the company to implement to protect the data on their laptops?
Implement and install a drive encryption program on all company assets.
format
tracert - ping
ping /?