Test your basic knowledge |

Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Which of the following commands is used to discover a broken link in an Internet route?
The BIOS needs to be updated.
Disk Management MMC Plug-in
System Properties - Advanced - Performance
tracert

2. After installing a single new RIMM memory module the system fails to start properly or recognize the new memory. Which of the following is MOST likely the problem?
RIMM modules must be installed in pairs.
One of the sticks of RAM is not seated properly.
sigverif
rdisk.exe

3. Which of the following specifies the MAXIMUM recommended distance of Bluetooth 1.0 devices?
SMTP
Cable modem> router> computer
10 meters (33 feet)
The administrative password needs to be changed.

4. A technician was asked to remediate a serious - on-going virus and spyware situation for a particular customer. Which of the following should the technician do?
Spooler service is running.
Power Users
Clock multiplier
Remediate the problem and then advise the customer on virus/spyware prevention.

5. Which of the following directory paths is the default profile folder for User1 in Windows XP?
The new drives jumper is set for master.
Voltage setting
C:Program Files
C:Documents and SettingsUser1

6. A customer wants to ensure that their new drive has the fastest transfer speed. Which of the following technologies should be recommended?
SATA
BOOT.INI file is corrupt
The file is too large for the printer.
during a time of low activity

7. A computer takes a long time to boot to the operating system because it tries to load from the optical drive first. Which of the following is the MOST likely cause?
The boot priority is set to CD-ROM in the BIOS.
PATA
Add the new printer to user's computer.
The CMOS battery is failing.

8. A user reports that a device is not working. Within the Device Manager - a yellow ! on the icon of a device indicates which of the following?
After working hours
The device driver is not loaded.
copied to a safe location and can be recovered using the antivirus program.
remove the CMOS battery.

9. A technician is implementing a small office home office (SOHO) wireless network. The technician would like to have a static network. Which of the following should the technician disable on the router?
C:Usersuser1Desktop
DHCP
\ALPHAC$
nslookup

10. A customers office is located in their basement which is where the wireless router is located. The customers three desktop computers and network printer are hardwired. The customer reports a laptop connectivity issue in the second floor bedroom. Whic
Install a wireless range extender to boost the signal.
defrag
Configure a MAC filter for the permitted laptops.
Move the secondary hard drive next to the primary hard drive and connect to the primary bus.Connect the new DVD drive as the slave on the secondary bus.

11. A client mentions the hard drive light is on continuously - and their computer is slow. Which of the following would the technician check to determine the MOST likely cause?
Connect only one of the power connections on the drive.
The amount of memory
Disable SSID broadcast
Mini PCI

12. A technician is working on a laptop that boots up and displays a poor quality picture on the LCD. Which of the following is the BEST troubleshooting step to take?
Plug in an external monitor to see if it is a device driver problem.
gpupdate /force
Toggle the NUM lock key.
The system partition is corrupt - The boot.ini file has been deleted.

13. A user reports that after adding several programs and files the computer is running slower. Which of the following can a technician suggest to correct this issue?
Run defrag
Computer Management - Services MMC Plug-in
Disable System Restore -update virus definitions - restart in Safe Mode - run full scan.
The new toner cartridge is bad and should be replaced.

14. A customer reports that a home wireless network is slow after the completion of the new apartment building nearby. Which of the following is the MOST secure solution for the problem?
Parental Controls
Cable tester
Power supply
Enable MAC filtering.

15. A technician has configured all computers on the LAN - and the computers can communicate with each other - but they cannot access the Internet. Which of the following needs to be configured?
tracert
Check for a floppy disk in the FDD.
Default Gateway
Multimeter

16. A user is trying to watch a high definition movie on a computer with a built-in DVD drive. Which of the following is the MOST likely reason that the user cannot watch the movie?
Install more memory in the printer.
Mount the SATA drive into an available 3.5 drive bay. Connect one end of a data cable to the drives signal connector - and the other to the SATA 0 connector on the motherboard. Connect an available 15-pin power connector to the drive.
QoS
Blu-Ray discs are not compatible with DVD drives

17. A customer is experiencing problems with the display after their computer is fully booted but reports seeing the BIOS splash screen during boot. Which of the following would MOST likely be the cause?
A corrupted or incorrect video driver is installed.
The damaged ports contacts are shorting against the casing.
MAC filtering
The user disabled theWiFi adapter with the hardware or software switch.

18. A technician purchases and installs a replacement motherboard for an older system. Which of the following should the technician do after the installation?
IEEE 1394
Windows 2000
Update firmware.
A

19. A user wants to prevent certain individuals from using the Internet throughout the day in Windows Vista. Which of the following tools can be used to perform this action?
A. Use the built-in Guest account and set personal files to private.
Parental Controls
QoS
Device Manager

20. Which of the following is true regarding the number of volumes that can be created on a basic disk?
C:windowssystem - C:windows
Using either FAT or NTFS - the limit is three - With extended partitions - there is no limit
The new movie is a Blu-ray disc and not compatible with the PC.
The antivirus service is disabled.

21. A technician installed a new wireless access point on an existing small office home office (SOHO) network with a selective security option enabled. All wireless computers connect to the new network except one computer that cannot connect the wireless
Slow response - web page redirection or unable to display web pages
The paging file size settings need to be adjusted.
Services
The network uses MAC filtering.

22. A three year old laptop fails to keep the accurate time. Which of the following is the MOST likelycause?
The CMOS battery is failing.
Use the recovery console to run thefixmbr utility.
Task Scheduler
Install the correct drivers.

23. Which of the following will display a list of hardware components and peripherals installed on a computer and allow a technician to enable - disable - remove or reinstall their drivers?
Device Manager
Windows Firewall
PATA
System Properties - Advanced - Performance

24. Which of the following supports the Athlon 64?
Look around the monitor for items that maybe interfering with the display.
Driver Verifier Manager
Socket 754
An issue that will not prevent the basic function of the computer.

25. Which of the following is the only guaranteed way to get rid of a virus or malware?
Format the drive and reload the system.
The ToggleKeys option is enabled.
IEEE 1394
Windows Firewall

26. Which of the following broadband networking technologies is MOST widely available in isolated areas?
Start>Run>mstsc - Start>AllPrograms>Accessories>Communications>Remote Desktop
TRACERT
Satellite
netstat

27. In which of the following locations is the Windows Vista local user settings found?
%userprofile%AppDataLocal
QoS
Faulty sensor
Parental Controls

28. A technician attempts to convert the E drive to a dynamic disk; however - the option to convert is not available. Which of the following is the MOST likely cause?
C. Turn off SSID - enable WPA2 - implement MAC filtering and change key every 30 days
Install more memory in the printer.
A. The host computer is a portable computer - USB devices cannot be converted to a dynamic disk.
%systemdrive%Users

29. While troubleshooting a network connection issue on a Windows XP workstation - a technician would like to see a list of all available network commands. Which of the following commands should the technician type?
RDP
20
net help
Connects the processor to the main memory - measured in MHz

30. A user reports their system is displaying an error message NTLDR is missing.Which of the following is the MOST likely cause for this error?
Corrupt MBR
A corrupted or incorrect video driver is installed.
The paging file size settings need to be adjusted.
Start>Run>typesfc /scannow>ok

31. Which of the following operating systems uses Sync Center for offline file control?
Enable MAC address filtering
System Properties>Advanced Tab>Performance Options>Advanced Tab
sfc
Microsoft WindowsVista Enterprise

32. A technician is trying to use the nslookup command. Which of the following needs to be installed before this command can be used?
D. Power supply does not have the proper connections.
TCP/IP
The file is too large for the printer.
dir

33. Which of the following BEST explains the error message Check boot path and disk hardware?
BOOT.INI file is corrupt
Faulty sensor
Press F8 and select Disable Automatic Restart on System Failure.
Run a scan in Safe Mode.

34. A department of users is reporting there are lines across their printouts. They have already changed the toner cartridge but the issue remains. Which of the following is the BEST item to inspect?
SATA
The amount of memory
The network card in the users computer has failed.
The fuser unit for damage

35. A home user reports that they can access the Internet but they are having issues connecting to the game server through their home wireless router. Which of the following settings should the technician adjust?
Port forwarding rules
20
Check Event Viewer to determine which service did not start - Run services.msc to see the state of each service listed.
Control Panel>Administrative Tools>Services>SQL service>start - My Computer>Manage>Services and Applications>Services>SQL service>start

36. A customer states that their laptop has stability issues after a recent memory upgrade. Which of the following is the MOST likely cause?
The memory is not properly seated.
Tuner card
Cellular card is disabled in the BIOS.
Cable modem> router> computer

37. A technician is installing a high performance graphics card in a PCI express slot. Which of the following should be done FIRST after inserting the card into the slot?
Start>Run>mstsc - Start>AllPrograms>Accessories>Communications>Remote Desktop
Connect the appropriate power cable.
Applications log
A. The host computer is a portable computer - USB devices cannot be converted to a dynamic disk.

38. Which of the following commands should be used to change a FAT volume into a NTFS volume?
Set the CMOS jumper on the motherboard to clear
msconfig
Parental Controls
convert

39. When turning on a PC a series of beeps is heard but no display is seen.Which of the following could be the issue?
chkdsk
MAC filtering - Disable SSID broadcast
The memory is not installed correctly.
remove the CMOS battery.

40. When receiving a Missing NTLDR error - which of the following is the FIRST action that should be taken?
Check for a floppy disk in the FDD.
Boots the OS with minimum drivers
Faulty sensor - Worn paper feed roller
the customer purchase anti-virus software - update the anti-virus software frequently - and not to open any emails unless familiar with the sender.

41. Which of the following is the BEST solution for repairing a hard drive that results in the NTLDR is missing display upon booting?
Use recovery console and the fixboot command.
Try paper from a different package of paper.
Start the PC in Enable VGA Mode; reboot after login in normal mode.
CAT6

42. A technician is troubleshooting a WLAN card in a laptop. The wireless infrastructure is 802.11g. The WLAN card is showing connected at 11Mbps. Which of the following would be the BEST reason why the WLAN card is performing at that speed?
The WLAN card is 802.11b.
Listen for beep codes to determine if the video card needs reseated.
ping windows.com
tree

43. A technician is waiting for a user to power on their PC to begin troubleshooting a problem. The computer name is PC1. Which of the following commands can the technician run that will continuously check if the system is reachable?
ping -t PC1
Turn on and configure BitLocker.
format
Disk Defragmentation

44. A user reports that Drive Manager is showing a newly installed drive as a foreign drive. Which of the following is MOST likely the cause of this warning message?
Device conflict
Anti-static wrist strap
The drive is a dynamic disk moved from another system.
The CMOS battery is defective.

45. If indexing is enabled on a local PC - which of the following will be directly affected?
File searching
Corrupt MBR
Call a security technician to report.
The CMOS battery is failing.

46. A client reported that the network laser printer was not printing from the third tray. After repairing the issue - which of the following should the technician do NEXT?
Spooler service is running.
Allow port 443.
Print a test page from all the trays.
25

47. A technician installs a new USB inkjet printer for a client. The client tests the printer by printing several pages. The text output is unreadable. Which of the following is the BEST solution for the problem?
The BIOS detected the PCIe video card and disabled the onboard video.
Install the correct drivers.
TRACERT
The color depth is set too low. Open the Display Properties dialog box and set the Color Quality setting to Highest (64bit).

48. A client calls after connecting the keyboard and mouse to a new computer. The client indicates that neither the keyboard nor the mouse works. The technician has determined these devices are connected through the PS/2 ports. Which of the following rec
The DHCP server is unavailable.
Make sure the PS/2 plugs and ports are color matched.
Filters
sfc

49. A technician is sent out to troubleshoot a Windows XP Media Center PC being used in acustomers enclosed home theatre. The customer describes symptoms of random system shutdowns - especially when the PC is being used to record media or watch lengthy h
The small space is causing overheating.
Power supply tester
The first three octets of the MAC address.
disabled.

50. A technician has installed a faster CPU into a machine. When they boot the machine the POST shows that the new CPU is not running faster. Which of the following should be configured?
The boot priority is set to CD-ROM in the BIOS.
md
Clock multiplier
WPA2