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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A user is experiencing system instability since upgrading to Windows XP Professional. After troubleshooting - the technician states it is a driver incompatibility issue. Which of the following Windows utilities allows a technician to monitor and trou
Enable MAC address filtering
Check Event Viewer to determine which service did not start - Run services.msc to see the state of each service listed.
c:users<<username>>
sigverif

2. Additional RAM has been added to a PC. When the RAM amount is checked within Windows the additional memory is not reflected. Which of the following is the MOST likely cause?
One device will need to be removed before an additional device will fit.
Check themanufacturers website.
The RAM was not properly seated in its memory slot.
fixmbr

3. A technician is waiting for a user to power on their PC to begin troubleshooting a problem. The computer name is PC1. Which of the following commands can the technician run that will continuously check if the system is reachable?
QoS
ping -t PC1
SATA v2
Check the DNS server addresses and verify they are current.

4. The Accounting Department reports that their new program runs on all computers except two. Which of the following logs will have the MOST information about this problem?
TRACERT
The customers DNS server is unavailable.
Open the computers RAM compartment and inspect the labels.
Applications log

5. Which of the following BEST controls the amount of virtual memory in a Windows XP system?
Faulty sensor
7
DHCP
System Properties - Advanced - Performance

6. A technician is troubleshooting a PC that lost connectivity to a network. Which of the following tools would the technician use to view the network card configuration?
Task Scheduler
UAC
C:Usersuser1Desktop
ipconfig /all

7. Which of the following commands allows a technician to scan protected files and check the files version?
Device Manager
BCD
sfc
They have been infected with malware.

8. A new secondary hard drive was just installed into a computer running Windows XP but does not show up with a drive letter under My Computer.Which of the following needs to be done before the new drive will show up in My Computer?
The use of a flash drive to copy the script into all the desktops.
Using Disk Manager - the new drive must be partitioned - Using Disk Manager - the new drive must be formatted.
Task Scheduler
Reset the page count.

9. A printer is suddenly not printing using Windows XP. Which of the following is the BEST procedure to get the printing restarted?
SATA
The user has a USB drive in the system.
Examine the print queue - stop and then restart the spooler service.
C:Windows

10. A user is unable to receive FTP antivirus updates from the vendor but has network connectivity. Which of the following settings should be checked?
Two Type II cards - One Type III card
%userprofile%AppDataLocal
Port 21 is open - The proxy setting in the antivirus application
The second USB connector increases the power and enables functionality of the device.

11. A technician uses DHCP for all computers on the network and static IP addresses for all printers on the network. Which of the following will enforce this policy?
BCD
Exclude the printers IP addresses from the DHCP scope.
Administrators - Power Users - Users - Guests
Turn on and configure BitLocker.

12. A user is getting ready to upgrade the graphics card in their computer with a performance PCIe graphics card. The user has verified that they have a 16x PCIe slot on their motherboard. Which of the following may also need to be upgraded?
The laptop has the older miniPCI expansion slot and the new card uses miniPCI express.
Cable modem> router> computer
Power supply
ping localhost

13. A clients PC is having problems connecting to a certain website. Which of the following tools would be used to evaluate the hops taken from the clients PC to the website?
Tuner card
TRACERT
Examine the print queue - stop and then restart the spooler service.
Look around the monitor for items that maybe interfering with the display.

14. A technician is asked to build a system that will resist hard drive failure due to being dropped or excessive vibration. Which of the following hard drive types would be the BEST choice?
The OS firewall is blocking the application.
Solid state drive
QoS
D. Power supply does not have the proper connections.

15. AWindows XP machine will only boot up and display the command prompt. The technician needs to modify the boot.ini file. Which of the following commands would be used?
edit boot.ini
SSID broadcast
Allows a system to boot into a limited shell with command line functions.
Pressing Ctrl-Alt-Del and selecting Task Manager - Right clicking on the task bar and selecting Task Manager.

16. When installing additional memory in a notebook computer - the MOST important point to remember is:
Internal antennas not connected.
Remote Desktop
Administrators - Power Users - Users - Guests
the chip has to be seated properly and locked down to be detected.

17. A user has noticed several clusters of dead pixels on a laptops LCD screen. The technician is called to investigate and troubleshoot the issue. Which of the following is a possible solution?
Enable MAC address filtering
The antivirus service is disabled.
cacls
Have the LCD screen replaced.

18. A client has a problem with one of the workstations serial ports. Which of the following tools will diagnose the problem?
Look for another expansion slot elsewhere on the unit.
netstat
Loop back plug
The laptop is configured to boot from the flash drive; the user should be instructed to remove the flash drive and reboot the laptop.

19. A PCs system time is always incorrect until logging in to the PC. Which of the following is the MOST likely problem?
Start>Run>typesfc /scannow>ok
The CMOS battery needs to be replaced.
Power supply
chkdsk /f

20. A technician is replacing a wireless router on an existing small office home office (SOHO) network. The SSID - WPA and DHCP information has been correctly added. Which of the following must also be addressed?
c:users<<username>>
The administrative password needs to be changed.
chkdsk
The permissions are inherited by all files and folders within that folder.

21. A user is reporting that the image on their CRT monitor is shaking and giving them eye strain. The technician notices the display is OK at first - then after a minute it begins wavering. Which of the following is the FIRST step the technician should
ipconfig /all
The location type is currently PUBLIC.
RAID controller and two drives
Look around the monitor for items that maybe interfering with the display.

22. A technician is performing a DSL and telephone installation at the same time. In order to use the DSL connection and the phones at the same time - without interference - which of the following does the technician need to install?
Filters
the customer purchase anti-virus software - update the anti-virus software frequently - and not to open any emails unless familiar with the sender.
RAM
The front side bus speed or clock multiplier is wrong.

23. In NTFS file permissions - which of the following permissions is an option?
SMTP
Modify
B
System Restore

24. Which of the following BEST describes a front side bus (FSB)?
Device Manager
Default User - All Users
Connects the processor to the main memory - measured in MHz
Go to Control Panel (User Accounts and Family Safety) - User Accounts -Turn User Account Control on or off.

25. Which of the following commands will resolve a host name to an IP address?
nslookup
Two
A deny permission overrides an allow permission.
chkntfs

26. When would be the optimum time to schedule a virus scan?
Device Manager
192.168.1.1
After working hours
Set the new printer as the default printer. - Add the new printer to users computer.

27. A new firewall was installed on a system and since then a remote user has been unable to reach the file server. Which of the following should the technician verify is setup on the new firewall?
Port forwarding
UAC
A multimeter
Enable boot logging. In Safe Mode - read the ntbtlog.txt file.

28. A technician has just installed an upgraded graphics card. The computers power turns off before it finishes booting. Which of the following is the cause of the problem?
The power supply does not provide enough wattage to power the new graphics card.
DHCP
Induction toners
Disk Manager

29. A customer wants to guard against Spyware on a Windows Vista workstation. Which of the following default programs is installed for this purpose?
Windows Defender
In Disk Management create a volume on two or more dynamic disks.
Write all of the error message down immediately.
Check the DNS server addresses and verify they are current.

30. Which of the following commands allows the technician to find where packets are being lost on the network?
tracert
Print a test page from all the trays.
Task Scheduler
Disable System Restore.

31. A technician would like to create a spanned volume on two basic disks. Which of the following steps must be completed?
Use recovery console and the bootcfg /rebuild command.
netstat -nr
Create a striped set.
That the proper amount of thermal paste has been applied.

32. A users machine is hanging right after the Windows splash screen occurs. The mouse cursor tracks - but the system is otherwise unresponsive. Which of the following is the MOST likely cause of this problem?
Device driver issues
C:Documents and SettingsUser1
The ToggleKeys option is enabled.
Plug in an external monitor to see if it is a device driver problem.

33. Which of the following is a local host IP address?
Security Center
127.0.0.1
chkdsk
Ensure the keyboard ribbon is firmly plugged into the motherboard.

34. Which of the following creates a secure connection to a remote host?
Device conflict
PATA
Tuner card
SSH

35. A client has been unable to fix corruption of system files and does not have a backup or an Automated System Recovery (ASR) disk. Which of the following is the BEST action to take next?
Blu-Ray
An AGP slot - A PCIe slot
Have the LCD screen replaced.
Execute a Windows repair from the Windows setup media.

36. A technician discovers that applications are running very slow. Which of the following might solve the problem?
The RAM was not properly seated in its memory slot.
defrag
Update anti-virus and malware software and scan.
The technician failed to connect the antenna wires to theWiFi card.

37. A user emails a remote assistance invitation to a technician. The technician receives and responds to the invitation but cannot connect to the users PC. Which of the following is the BEST reason for the failure?
C:Documents and SettingsUser1
The amount of memory
The OS firewall is blocking the application.
Disable SSID broadcast

38. A user reports their LCD monitor has failed and replaces it with a CRT. On boot up - the monitor displays POST - but displays an Out of range message when the GUI starts to load. Which of the following methods should the technician use to resolve the
Start the PC in Enable VGA Mode; reboot after login in normal mode.
The BIOS needs to be updated.
The RAM was not properly seated in its memory slot.
ping localhost

39. Each time a user tries to print a document; the user receives a out of memory error message. Which of the following would BEST solve the issue?
Add additional RAM to the printer.
Increases read/write speed
The drive is a dynamic disk moved from another system.
Loopback plug

40. An end user reports that they are unable to access any websites or network resources by the fully qualified domain name (FQDN); however - the technician is able to access these resources by IP address. Which of the following is the MOST likely cause
DHCP is disabled.
chkdsk
Loose DC jack
The customers DNS server is unavailable.

41. A technician attempts to convert the E drive to a dynamic disk; however - the option to convert is not available. Which of the following is the MOST likely cause?
A. The host computer is a portable computer - USB devices cannot be converted to a dynamic disk.
The system partition is corrupt - The boot.ini file has been deleted.
Run the chkdsk command.
Toggle the NUM lock key.

42. A user reports that they can hear downloaded music and sounds through their computer speakers. Music CDs cannot be heard when played in the local CD-ROM drive except by plugging headphones into the jack on the front of the drive. Which of the followi
The administrative password needs to be changed.
Open the computers RAM compartment and inspect the labels.
C:Program Files
Connect an audio cable between the drive and the sound card

43. In a Windows Vista workstation - a user reports that after installing a well-known Internet application certain network features do not function. Which of the following is MOST likely the issue?
Look for another expansion slot elsewhere on the unit.
Windows Firewall is blocking the port.
Thermal compound
Disable System Restore -update virus definitions - restart in Safe Mode - run full scan.

44. A client is having problems sending their email. If the company uses SMTP - which of the following ports is configured by default on their email client to allow mail out?
The DHCP client is unable to obtain an IP address from the DHCP server.
25
Application
The system BIOS

45. When replacing a laptop keyboard - the FIRST thing to do is:
remove the AC power.
The LCD cable is pinched
Employee Bs profile is set to use a virtual printer as the default printer.
RAID Level 1

46. Which of the following 802.11 standards by default uses the 5GHz frequency range and supports speeds up to 54Mbps?
Configure a MAC filter for the permitted laptops.
ping -t
A
Remote Desktop

47. Which of the following is the BEST response upon seeing a STOP error in Windows XP?
Task Scheduler
Write all of the error message down immediately.
The PC only has IDE ports available for expansion - not the needed SATA ports.
A. Use the built-in Guest account and set personal files to private.

48. A user wants to add an optical drive to their computer to archive 100GB of data.Which of the following writable optical drives will allow them to archive this data using the fewest discs?
Blu-Ray
cacls
nslookup
The computers CMOS battery has lost its charge.

49. How many volts does a power supplys 4-pin Molex connector carry to internal devices?
Service Manager
Corrupt MBR
5 volts
The user plugged the headphones into the microphone jack.

50. In which of the following locations does Windows Vista create the user profiles?
RAM failure
%systemdrive%Users
Disable SSID broadcast
The power supply must have enough wattage to run all system hardware simultaneously.