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Test your basic knowledge |
Comptia A + Computer Repair Practicals
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Subjects
:
certifications
,
comptia-a-+
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Which of the following GUI utilities would be used to determine the MAC address of a network card?
only obtain software from known and reputable sources.
QoS
Enable MAC filtering
System Information
2. Which of the following should a technician perform to check a hard disk for corruption?
the customer purchase anti-virus software - update the anti-virus software frequently - and not to open any emails unless familiar with the sender.
Pressing Ctrl-Alt-Del and selecting Task Manager - Right clicking on the task bar and selecting Task Manager.
Remote Desktop
Run the chkdsk command.
3. Which of the following directory paths is the default profile folder for User1 in Windows 2000?
net help
C:Documents and SettingsUser1
NIC will simultaneously transmit data in both directions at a time.
tracert - ping
4. A user has a wireless network with four PCs and wants to add three more wireless PCs to a location that has poor signal strength. Which of the following devices would the technician add to the network?
Access Point
Educate the user.
UAC
Dependencies
5. The recommended time to schedule an anti-virus scan is:
during a time of low activity
Multimeter
Boots the OS with minimum drivers
RAM
6. A technician has completed a computer repair by editing the registry. Which of the following should the technician do NEXT?
Ensure all features of the system are functioning.
Add more RAM.
Set the correct permissions for the user
PCIe graphics card
7. A technician is troubleshooting a PC that is experiencing poor performance. Which of the following would be the BEST place for the technician to view the amount of RAM installed on the PC?
DHCP
bootcfg /rebuild
System Information
Wireless access point
8. Which of the following files are required to startWindows XP boot process?
Service Manager
Sidebar
A Blue I on a white field
Ntldr - boot.ini and ntdetect.com - or - IO.sys - boot.ini and ntboot.sys
9. A PCs system time is always incorrect until logging in to the PC. Which of the following is the MOST likely problem?
The front side bus speed or clock multiplier is wrong.
The CMOS battery needs to be replaced.
Multimeter
Incorrect or corrupt driver
10. A customer using a laptop states several letters and numbers (e.g. W -E -S -D -X -C -2 -3) are not properly working on the keyboard. Which of the following is the NEXT step to resolve the issue?
SSID broadcast
Replace the power supply.
Thermal compound is not on the processor
Ensure the keyboard ribbon is firmly plugged into the motherboard.
11. A technician installed a new wireless access point on an existing small office home office (SOHO) network with a selective security option enabled. All wireless computers connect to the new network except one computer that cannot connect the wireless
7
The drive is a dynamic disk moved from another system.
The network uses MAC filtering.
Read the manufacturers instructions.
12. A Windows XP system locks up after the GUI starts to load. The system will start in Safe Mode. The Event Viewer reports that a driver failed to load. Which of the following methods would help diagnose the problem?
Services MMC Plug-in -Computer Management
Task Manager
The user plugged the headphones into the microphone jack.
Enable boot logging. In Safe Mode - read the ntbtlog.txt file.
13. A technician has just installed an upgraded graphics card. The computers power turns off before it finishes booting. Which of the following is the cause of the problem?
Add an access point.
User Account Control (UAC).
Windows Firewall
The power supply does not provide enough wattage to power the new graphics card.
14. Which of the following command will display a list of folders and files?
80
System Properties - Advanced - Performance
The ToggleKeys option is enabled.
dir
15. AWindows XP machine will only boot up and display the command prompt. The technician needs to modify the boot.ini file. Which of the following commands would be used?
C:users
MBSA
edit boot.ini
Modify
16. A technician wants to disable User Account Control (UAC) in Windows Vista. How can this feature be disabled?
Anti-static wrist strap
Go to Control Panel> open User Accounts> Click Turn User Account Control On or Off> Click Continue>Clear the check box and click OK.
Blu-Ray
WPA2
17. Which of the following commands will result in all data being lost on the media selected?
Task Manager
format
A Blue I on a white field
Have the LCD screen replaced.
18. A new secondary hard drive was just installed into a computer running Windows XP but does not show up with a drive letter under My Computer.Which of the following needs to be done before the new drive will show up in My Computer?
Toggle the NUM lock key.
Copy the photos to a USB drive and copy to the new computer.
Device Manager
Using Disk Manager - the new drive must be partitioned - Using Disk Manager - the new drive must be formatted.
19. When replacing a laptop keyboard - the FIRST thing to do is:
chkdsk
QoS
Unplug the CMOS battery - Switch on the reset jumper.
remove the AC power.
20. After installing a new processor - the system reports the CPU is not running at the correct speed. Which of the following is the MOST likely cause?
C:Windows
Solid state
The front side bus speed or clock multiplier is wrong.
64-bit WEP
21. While using Windows Vista - a technician needs to access the Advanced Windows Firewall configuration page. Which of the following commands should the technician use?
Run the chkdsk command.
RJ-11
wf.msc
netstat -a
22. A customer reports that they are unable to access any network resources. To test the functionality of the customers NIC - the technician should use which of the following?
Disk Defragmenter
25
Port 21 is open - The proxy setting in the antivirus application
Loopback test
23. Which of the following commands shows a graphical display of the drive or paths directory structure?
Enable port forwarding on the router for port 3389 to the IP address.
tree
De-select PausePrinting from within the Printer menu on the users computer.
HTTPS
24. Which of the following ping switches would be used to ping continuously until manually stopped?
The chipset includes hyperthreading support.
Implement and install a drive encryption program on all company assets.
tracert
-t
25. The customer brings their mini-tower and a new DVD/RW drive they want installed. The technician finds a second hard drive in an empty 5.25 bay connected to the secondary bus and jumpered as a slave. The ribbon cable will not stretch from the primary
Move the secondary hard drive next to the primary hard drive and connect to the primary bus.Connect the new DVD drive as the slave on the secondary bus.
Tuner card
The incorrect WEP is being used.
Disable SSID broadcast
26. A three year old laptop fails to keep the accurate time. Which of the following is the MOST likelycause?
QoS
The CMOS battery is failing.
Support multiple PCIe display adapters.
The OS firewall is blocking the application.
27. A technician has a work order to replace a failing hard drive on a PC. The PC is in an environment with constant vibration and dust. Which of the following hard drive types should the technician use as a replacement?
Enable MAC address filtering
Solid state
Thermal compound
The system partition is corrupt - The boot.ini file has been deleted.
28. When applying thermal compound to the top of a CPU - apply a:
very thin layer - making sure to cover the CPU
The front side bus speed or clock multiplier is wrong.
The user plugged the headphones into the microphone jack.
A processor of equal speed to CPU 0
29. A technician needs to add a second processor to a computers motherboard. In which of the following sockets must the processor be installed?
convert
CPU 1
Use a mounted folder.
The amount of memory
30. Which of the following commands will show print and file shares on a PC?
net view
Cable modem> router> computer
Manufacturer's website
Device driver issues
31. A technician installed a new motherboard. Which of the following steps should the technician take NEXT?
Update the BIOS.
There is too much electrical interference for the signal.
The new drives jumper is set for master.
Start>Run>mstsc - Start>AllPrograms>Accessories>Communications>Remote Desktop
32. A storm occurred overnight and a user is having a problem turning on a workstation. The technician has determined power to the monitor is good when plugged into the same power strip as the workstation. Which of the following is the BEST tool to use?
The fuser is not working properly.
ping -t
sfc
Power supply tester
33. In Windows Vista - which of the following commands would be used to verify that the previous system shutdown routine was completely successful?
copied to a safe location and can be recovered using the antivirus program.
ping /?
chkntfs
Boot order in the BIOS
34. Which of the following would MOST likely indicate the presence of malware on a PC?
Read the manufacturers instructions.
Wireless access point
Slow response - web page redirection or unable to display web pages
Solid state
35. New software has been installed on a workstation and now the workstation is not functioning properly. The user tried to uninstall the software to return the system back to normal but that did not work. Which of the following would be the BEST method
Set the new printer as the default printer. - Add the new printer to users computer.
Use System Restore to restore the system to the point before the software was initially installed.
They have been infected with malware.
only obtain software from known and reputable sources.
36. A user wants to purchase a new laptop. Which of the following would be compatible with the widest selection of media types?
Incorrect proxy settings
Applications log
A virus has infected the system.
Blu-Ray
37. On which of the following hard drive types must a technician change the jumper setting to match the motherboard/cabling combination?
The user disabled theWiFi adapter with the hardware or software switch.
A deny permission overrides an allow permission.
Microsoft WindowsVista Enterprise
PATA
38. An end user reports that they are unable to access any websites or network resources by the fully qualified domain name (FQDN); however - the technician is able to access these resources by IP address. Which of the following is the MOST likely cause
ping
Manufacturer's website
The customers DNS server is unavailable.
Modify
39. Which of the following tools is used to initiate archive procedures in Windows XP Professional?
NTBACKUP.EXE
Set the CMOS jumper on the motherboard to clear
There is no operating system on the hard drive.
The permissions are inherited by all files and folders within that folder.
40. A technician is troubleshooting a laptop LCD monitor with an extremely dim screen. Which of the following is the cause?
Services MMC Plug-in -Computer Management
Convert the partition to NTFS.
Turn off SSID broadcast.
Backlight failure
41. A customer wants to add an internal IDE drive with the ability to write DVDs. The computer currently has two IDE hard disk drives - one IDE CD writing optical drive and a DVD read-only IDE optical drive. Which of the following should the technician r
The customers wireless card is not compatible with the new router; they need to have a newer 802.11g card installed.
Disk Management MMC Plug-in
The system is not providing enough power to the USB port.
One device will need to be removed before an additional device will fit.
42. The memory in a notebook computer has been upgraded. The notebook will not power on. Which of the following is the MOST likely cause of this problem?
Install the correct drivers.
IDE but with an adapter
Disk Defragmentation
The power button is not working.
43. A user notices that the workstations mouse pointer is moving by itself and is executing files. Which of the following is the BEST solution for the user to do?
Call a security technician to report.
Power supply
Using Disk Manager - the new drive must be partitioned - Using Disk Manager - the new drive must be formatted.
ping -t
44. A customer reports that all print outs from their laser printer are smeared. Which of the following is the MOST likely cause?
The fuser is not working properly.
Port 21 is open - The proxy setting in the antivirus application
Replace the modem.
during a time of low activity
45. A technician is installing several PCs in a home that is pre-wired with Ethernet to seven rooms. In the wiring closet all the Ethernet cables are hanging free and are not labeled. Which of the following tools would the technician use to locate the ca
5 volts
Toner probe
copied to a safe location and can be recovered using the antivirus program.
the customer purchase anti-virus software - update the anti-virus software frequently - and not to open any emails unless familiar with the sender.
46. A computer is redeployed after sitting in storage for a year and is now displaying the wrong date. Which of the following is the cause?
Event Viewer
very thin layer - making sure to cover the CPU
The computers CMOS battery has lost its charge.
chkdsk /f
47. A client is having problems sending their email. If the company uses SMTP - which of the following ports is configured by default on their email client to allow mail out?
127.0.0.1
DHCP
Corrupt MBR
25
48. Which of the following allows IP addresses to be assigned automatically?
SMTP
DHCP
Power supply tester
The customers wireless card is not compatible with the new router; they need to have a newer 802.11g card installed.
49. Which of the following commands can be executed from the run line in Windows XP?
Clock multiplier
The thermal paste will insulate heat around the processor.
msconfig
25
50. It is a companys policy to shut down all workstations at the end of the day. However - the majority of employees are leaving disks in their workstations and upon start up the next morning they are receiving a NTLDR is missing error. Which of the foll
QoS
Change the Boot order in the BIOS.
sfc
Install an updated firmware on the BIOS
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