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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. An end user reports that they are unable to access any websites or network resources by the fully qualified domain name (FQDN); however - the technician is able to access these resources by IP address. Which of the following is the MOST likely cause
only obtain software from known and reputable sources.
They have been infected with malware.
Device Manager
The customers DNS server is unavailable.

2. To determine if remote host is reachable a technician would issue which of the following
ping
Incorrect proxy settings
Go to the BIOS and change the boot order to use the hard drive.
Enable Public location

3. A computer is redeployed after sitting in storage for a year and is now displaying the wrong date. Which of the following is the cause?
An external hard drive connected viaeSATA.
DHCP is disabled.
The computers CMOS battery has lost its charge.
Modify

4. Which of the following computer management tools would be used to restart the print spooler in Windows XP?
msconfig
The OS firewall is blocking the application.
System Properties>Advanced Tab>Performance Options>Advanced Tab
Services

5. A technician is replacing the motherboard on a laptop. Which of the following should the technician do as a best practice?
The data cable is not seated properly.
Label every screws location and cable path - Ensure the technician wears an ESD strap.
Power supply
tracert

6. Which of the following should be the FINAL step a technician should take once they have cleaned a system of a malware infection?
Educate the user.
Ntldr - boot.ini and ntdetect.com - or - IO.sys - boot.ini and ntboot.sys
BOOT.INI deleted
format d: /q

7. Operating system files for Windows Vista and Windows XP are located in which of the following?
Disk Management MMC Plug-in
C:windowssystem - C:windows
Tuner card
Manufacturer's website

8. A user reports that a PC boots to the error message Missing NTLDR. Which of the following problems could cause this error?
The projector is not set to display the correct video source - The laptop is not set to display to the external video connector.
10 meters (33 feet)
Press F8 and select Disable Automatic Restart on System Failure.
The system partition is corrupt - The boot.ini file has been deleted.

9. If a technician is creating a spanned volume - which of the following steps should they perform?
Hard drive
In Disk Management create a volume on two or more dynamic disks.
DNS - HOSTS file
Event Viewer

10. A notebook user states that lately the keyboard beeps when certain character keys are pressed.The user wants their input to be silent. Which of the following is the MOST likely cause of this situation?
The ToggleKeys option is enabled.
Boots the OS with minimum drivers
The user is connected to an 802.11b wireless access point.
IEEE 1394 card

11. Unauthorized changes are being made to the customers router. Which of the following would MOST likely be the cause?
The paging file size settings need to be adjusted.
Disk Management
The username and password are set to default.
msconfig

12. How many volts does a power supplys 4-pin Molex connector carry to internal devices?
25
nslookup
Look for another expansion slot elsewhere on the unit.
5 volts

13. A user has installed a new firewall and wants to allow only web traffic. They have allowed port 80 on the firewall. When they test the connection they are unable to get to the secure websites. Which of the following should they configure to enable br
C:UsersUser1
Parental Controls
sfc
Allow port 443.

14. When converting a dynamic disk to a basic disk in Windows - which of the following will occur?
CPU 1
Any data on existing volumes will be permanently lost.
The SATA controller card was not set as a boot device in the computer BIOS.
sfc

15. The technician is working on a computer and the air is dry. Which of the following choices is the BEST option?
The system partition is corrupt - The boot.ini file has been deleted.
Use a portable anti-static pad and wrist strap - ensuring all components remain on the mat - and the wrist strap is connected to the mat.
Check for the correct print driver.
Manufacturer's website

16. Which of the following will cause a ghost image on a printout?
Problem with the developing drum
C. Turn off SSID - enable WPA2 - implement MAC filtering and change key every 30 days
msconfig
WPA2

17. A PCs system time is always incorrect until logging in to the PC. Which of the following is the MOST likely problem?
Map a new drive to an NTFS folder hosted by a different volume.
Backup theclients data onto removable media.
The CMOS battery needs to be replaced.
Performance Monitor

18. When a computer is powered on - after POST it states No boot partition found.Which of the following is the MOST likely reason?
Satellite
There is no operating system on the hard drive.
Turn the computer on and run chkdsk /r
802.11n

19. A user reports their system is displaying an error message NTLDR is missing.Which of the following is the MOST likely cause for this error?
The chipset includes hyperthreading support.
Update firmware.
Uncheck Hide protected operating system files in folder options - Uncheck the read only attribute in file properties.
Corrupt MBR

20. An automotive testing application requires a serial device to be added to a Windows XP Professional PC. The application requires the communications settings to be configured in the OS. In which of the following are these settings located?
80
Device Manager
An AGP slot - A PCIe slot
The device driver is not loaded.

21. Which of the following wireless standards uses the 5GHz frequency?
802.11a
tree
Install more memory in the printer.
c:users<<username>>

22. A technician is configuring a small office home office (SOHO) router to allow FTP access. Which of the following ports will the technician open?
Task Scheduler
20
NIC properties> Internet Protocol Properties
Find the proper manufacturer documentation.

23. A users laptop PC fails to boot and gives a message of invalid boot device on the screen. Each successive reboot gives the same message. The technician finds that the user has no floppy drive connected to the PC; however - they have a USB flash drive
The laptop is configured to boot from the flash drive; the user should be instructed to remove the flash drive and reboot the laptop.
SSID broadcast
Convert both drives to a dynamic disk.
Backlight failure

24. A user reports they can no longer change the web browser home page. Which of the following is MOST likely the problem?
The color depth is set too low. Open the Display Properties dialog box and set the Color Quality setting to Highest (64bit).
Netstat
Control Panel>Administrative Tools>Services>SQL service>start - My Computer>Manage>Services and Applications>Services>SQL service>start
They have been infected with malware.

25. A technician has removed spyware from a users computer. Which of the following commands would BEST verify that all system files are intact and in their original versions?
Run a scan in Safe Mode.
Add additional RAM to the printer.
sfc
One device will need to be removed before an additional device will fit.

26. Which of the following are possible solutions to the error message 'NTLDR not found'?
Disable System Restore.
Use the Recovery Console and command fixboot.
C:Usersuser1Desktop
Task Scheduler

27. A user has bought a faster CPU and the manufacturer says it is compatible with their system. The PC does not boot up after installing the new CPU. Which of the following actions should the technician have performed prior to installing the new CPU?
Install an updated firmware on the BIOS
sigverif
Power supply
Add more RAM.

28. A customer wants to install a new writable optical drive. They have a very large collection of files and want the new drive to be able to archive. Which of the following drive technologies would allow them to archive their collection using the fewest
Convert both drives to a dynamic disk.
TCP/IP
Blu-Ray
Control Panel>Tools>Folder Options>File Types

29. Which of the following are the steps for setting up a PC to enable Remote Desktop connection in Windows XP Professional?
Change
msconfig
My Computer>Properties>Remote Tab>Allow Users to connect remotely to this computer>Select Remote Users.
Faulty sensor - Worn paper feed roller

30. Which of the following actions creates a mount point?
System Information
/bootlogo /noguiboot
Map a new drive to an NTFS folder hosted by a different volume.
md

31. A client explains their system is running slow - has trouble accessing the Internet and multiple windows are popping up on their own. Which of the following is the MOST likely cause?
5 volts
chkdsk
A virus has infected the system.
The user plugged the headphones into the microphone jack.

32. A user has a PC displaying the message No Operating System Found and the user hears a clicking noise. Which of the following devices should the technician check FIRST?
Hard drive
Loopback plug
Windows Firewall is blocking the port.
chkntfs

33. Which of the following command line utilities can be used to check for open ports?
The power button is not working.
Port 21 is open - The proxy setting in the antivirus application
SSH
netstat

34. A customer requests that a technician setup a secure small office home office (SOHO) wirelessnetwork. Which of the following adds security to the network?
Reset the page count.
Anti-static wrist strap
MAC filtering - Disable SSID broadcast
BOOT.INI

35. A user cannot access the Internet via a proxy server. Which of the following ports needs to be set on the web browser proxy to allow HTTP traffic?
cacls
80
Enable MAC filtering.
Disk Manager

36. A technician is installing a new SATA drive into an older computer. Which of the following conditions can prevent the technician from being successful?
Mini PCI
A local administrator must install the application.
chkdsk
D. Power supply does not have the proper connections.

37. Which of the following BEST explains the purpose of the Windows Recovery Console?
Keyboard
tracert
127.0.0.1
Allows a system to boot into a limited shell with command line functions.

38. By default - which of the following are needed to edit the boot.ini file directly if Show hidden files and folders is enabled in folder options?
Uncheck Hide protected operating system files in folder options - Uncheck the read only attribute in file properties.
The customers DNS server is unavailable.
One hard drive must be configured as master - and one as slave.
chkntfs

39. AWhich of the following components may cause a paper jam in a laser printer?
NIC properties> Internet Protocol Properties
Faulty sensor - Worn paper feed roller
net view
The new movie is a Blu-ray disc and not compatible with the PC.

40. Which of the following would have to be disabled on a PC if a user wants to assign a static IP address on that PC?
check the hard drive to ensure it is working.
DHCP
The power supply is not supplying enough power.
3

41. A device driver is not loading properly. If Boot Logging has been turned on - which of the following files will list the drivers that load on startup?
WPA2
De-select PausePrinting from within the Printer menu on the users computer.
Format the drive and reload the system.
NTBTLOG.TXT

42. A computer is failing to boot. Which of the following tools would be used FIRST in troubleshooting?
Applications log
Spyware
Power supply tester
Disable services at startup - Disable start up programs.

43. Which of the following ports must be open for FTP?
20
Safe Mode
Device is disabled
IEEE 1394

44. A technician is installing a high performance graphics card in a PCI express slot. Which of the following should be done FIRST after inserting the card into the slot?
Connect the appropriate power cable.
The power supply does not provide enough wattage to power the new graphics card.
Two Type II cards - One Type III card
3

45. A user states that they can use their laptop when attached to AC power - but it will not charge a new battery. Which of the following is the MOST likely problem?
Faulty charging circuit
C:users
Disable System Restore -update virus definitions - restart in Safe Mode - run full scan.
Run the chkdsk command.

46. A technician logs into a users computer and downloads a file from a central server to a users local document directory. After logging in - the user reports that they cannot open the file. Which of the following can the technician do to solve the prob
Prevents unauthorized programs from being installed
Set the correct permissions for the user
The floppy drive
Enable MAC filtering.

47. A user reports their LCD monitor has failed and replaces it with a CRT. On boot up - the monitor displays POST - but displays an Out of range message when the GUI starts to load. Which of the following methods should the technician use to resolve the
User Account Control (UAC).
defrag
Start the PC in Enable VGA Mode; reboot after login in normal mode.
RAID controller and two drives

48. A technician would like to have a program start automatically during a specific time. Which of the following utilities would the technician use?
The file is too large for the printer.
Task Scheduler
Make sure the PS/2 plugs and ports are color matched.
Loose DC jack

49. When booting a Windows XP computer - two screens pop-up that offer a choice between two operating systems to boot to. Dual boot configuration is not installed on this computer. Which of the following files needs to be changed?
BOOT.INI
IEEE 1394 card
very thin layer - making sure to cover the CPU
The amount of memory

50. To scan for corrupted system files - which of the following command-line applications would a technician use?
Windows Firewall
tracert - ping
Quarantined
sfc