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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A client explains their system is running slow - has trouble accessing the Internet and multiple windows are popping up on their own. Which of the following is the MOST likely cause?
A virus has infected the system.
127.0.0.1
ipconfig /all
FAT32 cannot handle single files larger than 4GB.

2. After receiving a service has failed to start message - which of the following commands would be helpful in troubleshooting the issue?
Event Viewer
Add the new printer to user's computer.
Backup theclients data onto removable media.
services.msc

3. Which of the following utilities is used to perform a selective startup procedure?
BitLocker drive encryption
Pressing Ctrl-Alt-Del and selecting Task Manager - Right clicking on the task bar and selecting Task Manager.
Incorrect or corrupt driver
MSCONFIG

4. A USB cable has a mini-USB connector on one end and two standard size connectors on the other. Which of the following is the purpose of the second connector?
One or more of the new memory modules are faulty and should be removed or replaced.
Copy the photos to a USB drive and copy to the new computer.
The second USB connector increases the power and enables functionality of the device.
Remediate the problem and then advise the customer on virus/spyware prevention.

5. Which of the following commands will resolve a host name to an IP address?
DHCP
ping
The drive is a dynamic disk moved from another system.
nslookup

6. A technician gets a call from a customer with a Windows XP computer. The customer has just installed a new program in their computer. When the customer opens a file - it opens in a program that the customer does not want to use. Which of the followin
c:users<<username>>
Power supply voltages
Control Panel>Tools>Folder Options>File Types
get

7. Which of the following tools should a technician use when replacing a motherboard in a PC?
SMTP
The network uses MAC filtering.
The fans are not cooling properly.
Anti-static wrist strap

8. If a technician is creating a spanned volume - which of the following steps should they perform?
In Disk Management create a volume on two or more dynamic disks.
C:users
Disable the integrated video card.
Faulty sensor

9. A user reports that after adding several programs and files the computer is running slower. Which of the following can a technician suggest to correct this issue?
Read the manufacturers instructions.
A local administrator must install the application.
NIC will simultaneously transmit data in both directions at a time.
Run defrag

10. A technician is installing a wireless small office home office (SOHO) network and wants to hide the network visibility for security purposes. Which of the following should the technician configure to accomplish this task?
Perform a printhead alignment test.
Boot into the recovery console and runchkdsk /r
Reset the page count.
Turn off SSID broadcast.

11. A laptop screen is extremely faint when booting. There is no backlight but the image appears to be on the screen. Which of the following is the BEST step to follow next?
ipconfig /release then ipconfig /renew
Check if the computer manufacturer uses a separate power inverter for the screen.
tracert
tracert

12. A printer is leaving a ghost image on the printed pages. Which of the following would MOST likely be causing the issue?
Toner cartridge
Set the correct permissions for the user
Application
CAT6

13. Which of the following is the MOST important reason to select the proper wattage power supply for a computer?
Communicates with network devices
Use recovery console and the fixboot command.
Check if the computer manufacturer uses a separate power inverter for the screen.
The power supply must have enough wattage to run all system hardware simultaneously.

14. Which of the following would a technician perform to cancel a print job?
C:Windows
Click on the printer icon and select cancel.
Update the virus signatures.
All sub-folders inherit the most restrictive permissions within the folder.

15. Which of the following will resolve the NTLDR is missing error during the boot process?
Event Viewer
Remove the floppy disk.
The small space is causing overheating.
Four gigabytes

16. Which of the following utilities would the technician use to disable a service?
msconfig
chkdsk /f
Dependencies
Service Manager

17. A user wants to track websites that certain individuals are going to throughout the day on Windows Vista. Which of the following tools can be used to perform this action?
The drive is a dynamic disk moved from another system.
Set the jumpers on both hard drives to C/S.
Parental Controls
Start the PC in Enable VGA Mode; reboot after login in normal mode.

18. A user is reporting that after replacing the toner cartridge on the laser printer it has started to produce print jobs with dirty spots around the page. Which of the following is the MOST likely cause of the problem?
A deny permission overrides an allow permission.
The new toner cartridge is bad and should be replaced.
Performance Monitor
Ensure all features of the system are functioning.

19. A customer reports that the laptop screen turns all red then goes all blue when moving the LCD hinge. Which of the following is the BEST description of the problem?
SATA v2
The LCD cable is pinched
Connects the processor to the main memory - measured in MHz
Boots the OS with minimum drivers

20. A customer is experiencing screen issues on their aging laptop. The technician discovers that the laptop has a tendency to decrease/increase screen brightness without user intervention - and sometimes it completely loses screen brightness. There is h
IEEE 1394
LCD power inverter.
netstat
25

21. When setting security permissions on a folder - which of the following properties apply?
Windows Firewall
All sub-folders inherit the most restrictive permissions within the folder.
sfc
Enable Public location

22. A user is trying to boot a desktop PC from their A: drive. Which of the following devices is the user describing?
TCP/IP
Have the LCD screen replaced.
The floppy drive
Remove all memory modules - power on the PC - listen and watch for the POST.

23. A three year old laptop fails to keep the accurate time. Which of the following is the MOST likelycause?
RAM failure
The CMOS battery is failing.
Use a trusted aggressive pop-up blocker. - Avoid notorious websites and hyperlinks.
Power supply

24. Which of the following steps will allow a technician to disable the prompting of the requirement for digital signatures of newly installed device drivers?
sfc /scannow
System properties>Hardware>Driver Signing>Select ignore
A faulty HDD connection
The user has a USB drive in the system.

25. A technician is replacing an LCD for a tablet PC but the touch screen functionality is not working. Which of the following is MOST likely the cause?
Modify
The device driver for the LCD is corrupt.
10 meters (33 feet)
Install more memory in the printer.

26. When replacing a laptop keyboard - the FIRST thing to do is:
Task Scheduler
remove the AC power.
Corrupt MBR
Start>Run>mstsc - Start>AllPrograms>Accessories>Communications>Remote Desktop

27. Which of the following wireless standards uses the 5GHz frequency?
The PC only has IDE ports available for expansion - not the needed SATA ports.
The customers DNS server is unavailable.
WindowsVista
802.11a

28. A user works daily with video production and needs portable storage which will allow them to transport their work back and forth from home. Taking the users storage and bandwidth requirements into consideration - which of the following would BEST sui
Task Manager
Power supply tester
Implement and install a drive encryption program on all company assets.
An external hard drive connected viaeSATA.

29. A technician needs to connect to a remote user using Remote Desktop.Which of the following will bring up Remote Desktop?
ping -t PC1
RDP
The username and password are set to default.
Start>Run>mstsc - Start>AllPrograms>Accessories>Communications>Remote Desktop

30. A technician is performing a DSL and telephone installation at the same time. In order to use the DSL connection and the phones at the same time - without interference - which of the following does the technician need to install?
Filters
Boot into the recovery console and runchkdsk /r
Power supply tester
USB

31. On laptops - the internal wireless adapter is known by which of the following form factors?
Mini PCI
Disconnect the computer from the network.
Blu-Ray
Mount the SATA drive into an available 3.5 drive bay. Connect one end of a data cable to the drives signal connector - and the other to the SATA 0 connector on the motherboard. Connect an available 15-pin power connector to the drive.

32. Which of the following is the MOST likely cause of the system losing the date and time after every reboot?
convert
The CMOS battery is failing.
The most restrictive permission overrides
Netstat

33. Which of the following will allow a technician to secure a wireless access point?
Corrupt MBR
Enable MAC filtering
PATA
nslookup

34. A technician notices that the BIOS event log shows a chassis intrusion. Which of the following is the MOST likely reason for the event?
attrib test.doc -r -a -s -h
The computer case was opened.
WPA-PSK
The first three octets of the MAC address.

35. Which of the following command line utilities could be used to verify basic connectivity between two network devices?
The computer case was opened.
tracert - ping
Incorrect proxy settings
Go to Control Panel> open User Accounts> Click Turn User Account Control On or Off> Click Continue>Clear the check box and click OK.

36. A customer is installing a new 2.5 USB external HDD on a desktop PC and is using the front USB port. A light on the drive turns on but the system does not recognize the device. Which of the following is the MOST likely problem?
The system is not providing enough power to the USB port.
sfc
ping localhost
Disable SSID broadcast

37. A user states that their Windows XP computer is running extremely slowly. It has a P4 3.2GHz processor and 256MB of RAM. A technician opens Task Manager and sees that CPU usage is at 25% and PF Usage is at 314MB. Which of the following is MOST likely
Not enough physical RAM installed.
Control Panel>Administrative Tools>Services>SQL service>start - My Computer>Manage>Services and Applications>Services>SQL service>start
Connect the appropriate power cable.
The deny was selected on all share permissions

38. While powering up a desktop PC - the unit will repeat three short beeps and will not POST. Which of the following is MOST likely the problem?
QoS
The memory is failing.
fixmbr
Thermal compound

39. Which of the following would MOST likely indicate the presence of malware on a PC?
Slow response - web page redirection or unable to display web pages
Remove all memory modules - power on the PC - listen and watch for the POST.
20
Convert the partition to NTFS.

40. A technician has installed a new wireless access point on an existing small office home office (SOHO) network with WPA security. All wireless computers connect to the new network except one computer that repeatedly asks for the key. Which of the foll
The hard drive needs to be replaced.
Exclude the printers IP addresses from the DHCP scope.
Check for the correct print driver.
The pass phrase is not correct.

41. A customer states that their laptop has stability issues after a recent memory upgrade. Which of the following is the MOST likely cause?
The memory is not properly seated.
Default User - All Users
Services MMC Plug-in -Computer Management
run IPCONFIG /RENEW.

42. A customer needs help as the application log is full. They want to leave it the same size but maintain existing entries for future reference. Which of the following is the BEST course of action?
Computer Management - Services MMC Plug-in
C. Turn off SSID - enable WPA2 - implement MAC filtering and change key every 30 days
Archive existing records and clear the application log.
Control Panel>Administrative Tools>Services>SQL service>start - My Computer>Manage>Services and Applications>Services>SQL service>start

43. If the BIOS password has been lost or forgotten the technician should:
Wireless Router
The second USB connector increases the power and enables functionality of the device.
remove the CMOS battery.
Use the Recovery Console and command fixboot.

44. When installing an external USB hard drive - which of the following is the maximum speed that can be expected when connecting to a USB 2.0 port?
Update firmware.
Update the virus signatures.
A
480Mbps

45. A technician is sent out to troubleshoot a Windows XP Media Center PC being used in acustomers enclosed home theatre. The customer describes symptoms of random system shutdowns - especially when the PC is being used to record media or watch lengthy h
The small space is causing overheating.
Faulty charging circuit
Port 21 is open - The proxy setting in the antivirus application
The power button is not working.

46. A client reports that the LCD on their laptop has no display - but outlines of the graphics can be seen from some angles and an external monitor displays will no issues.Which of the following is the MOST likely cause?
LCD backlight failure
User Account Control; it can be turned off under User Accounts in the Control Panel.
System Properties>Advanced Tab>Performance Options>Advanced Tab
The SATA controller card was not set as a boot device in the computer BIOS.

47. Which of the following should be the FINAL step a technician should take once they have cleaned a system of a malware infection?
The device driver is not loaded.
File searching
My Computer>Properties>Remote Tab>Allow Users to connect remotely to this computer>Select Remote Users.
Educate the user.

48. A technician installed an internal modem on a PC.Which of the following connector types will plug into the phone jack?
msconfig
RJ-11
chkdsk
Use recovery console and the bootcfg /rebuild command.

49. A technician attempts to run chkdsk - but the system cannot locate it in the WinntSystem32 or WindowsSystem32 folders. Which of the following should the technician do to perform the chkdsk function?
The SATA controller card was not set as a boot device in the computer BIOS.
Two Type II cards - One Type III card
Run Autochk.exe from the Windows Installation Disk.
Call a security technician to report.

50. A technician wants to check the processor speed. Where can the technician find this information?
CAT6
Add additional memory to the laser printer.
System Information
during a time of low activity