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Test your basic knowledge |
Comptia A + Computer Repair Practicals
Start Test
Study First
Subjects
:
certifications
,
comptia-a-+
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Which of the following procedures in a laptop would be needed to determine the type of RAM installed?
Disk Defragmentation
C:Documents and SettingsUser1
Power Users
Open the computers RAM compartment and inspect the labels.
2. Which of the following is the MOST important reason to select the proper wattage power supply for a computer?
Increases read/write speed
System Information
net help
The power supply must have enough wattage to run all system hardware simultaneously.
3. When removing a malware infection from a machine - which of the following modes should be used?
The memory is bad and must be replaced. - The BIOS is not at the latest revision.
Safe Mode
Connect the appropriate power cable.
480Mbps
4. A technician wants to avoid the possibility of mixing and losing screws when working on a laptop. Which of the following is the BEST solution for the technician?
netstat -a
Install more RAM.
WPA2
Find the proper manufacturer documentation.
5. A technician is troubleshooting a PC that will not turn on. The technician has determined that the PC is on a known good power outlet. Which of the following should the technician check NEXT?
The internal hard drive has failed and needs to be replaced.
Two
Power supply
The front side bus speed or clock multiplier is wrong.
6. A user running Windows XP experiences a power outage without first properly closing Windows. After rebooting - which of the following utilities can the user run to scan the hard drive and automatically fix errors?
Blu-Ray
Remote Desktop
chkdsk /f
Have the LCD screen replaced.
7. Which of the following tools would be used in order to test the voltage output of a laptop A/C adapter?
The device is disabled.
Add more RAM.
Change
Multimeter
8. A customer requests that a technician setup a secure small office home office (SOHO) wirelessnetwork. Which of the following adds security to the network?
MAC filtering - Disable SSID broadcast
Disable SSID broadcast
Wireless access point
sfc
9. Which of the following could cause an Inaccessible boot drive error during the boot process?
Wireless Router
HDD failure
TRACERT
The proxy server has been configured to block the site.
10. A client has returned a computer with a hard drive that has failed twice. Which of the following should the technician check in the computer?
The system is not providing enough power to the USB port.
Windows Firewall
Power supply voltages
msconfig
11. Which of the following utilities is used to perform a selective startup procedure?
The CMOS battery is failing.
MSCONFIG
C:Windows
xcopy
12. After installing multiple hard drives in a computer - the technician finds that some of the drives will intermittently be unavailable. Which of the following is the MOST likely reason that the drives are periodically unavailable?
The power supply is not supplying enough power.
very thin layer - making sure to cover the CPU
Mini PCI
/bootlogo /noguiboot
13. 1/2 Which of the following actions should a technician take when the Service Control Manager reports - one or more services failed to start?
The new drives jumper is set for master.
Performance Monitor
Check Event Viewer to determine which service did not start - Run services.msc to see the state of each service listed.
Netstat
14. AWhich of the following components may cause a paper jam in a laser printer?
netstat -nr
Faulty sensor - Worn paper feed roller
Reset the page count.
Diskpart
15. Which of the following information will be displayed with the command ipconfig /all?
Create a striped set.
Set the jumpers on both hard drives to C/S.
D. IP address - Subnet mask - Gateway - MAC address - DNS - Lease obtained/expiration.
The amount of memory
16. Users are reporting their machines are losing connection to a central server during off hours - causing some processes that run after hours to stop. Which of the following commands would BEST confirm the problem?
192.168.1.1
BOOT.INI file is corrupt
The damaged ports contacts are shorting against the casing.
ping -t
17. Which of the following adapters will offer the HIGHEST data transfer rate?
NTBACKUP.EXE
Socket 754
802.11n
Power supply voltages
18. A technician notices that the computer locks up at times and maintains a high commit charge. Which of the following is the BEST solution to resolve this problem?
LCD power inverter.
The fans are not cooling properly.
Sidebar
Install more RAM.
19. A client is having problems with creating file shares on the network. Which of the following groups MUST the client be a member of to create shares?
Oil from the skin can decrease coppers ability to conduct heat.
Power Users
Prevents unauthorized programs from being installed
Spyware
20. A system powers on - begins POST - displays the BIOS version information and then hangs with the error message Error loading operating system. Which of the following is MOST likely cause of this issue?
Corrupt MBR
The internal hard drive has failed and needs to be replaced.
Device driver issues
A deny permission overrides an allow permission.
21. In Windows Vista - which of the following commands would be used to verify that the previous system shutdown routine was completely successful?
chkntfs
Instruct the user to decrease the graphics resolution of the image.
The power supply must have enough wattage to run all system hardware simultaneously.
C:Documents and SettingsUser1
22. How many hard drives are necessary to create a RAID 5 array?
Pressing Ctrl-Alt-Del and selecting Task Manager - Right clicking on the task bar and selecting Task Manager.
3
The OS firewall is blocking the application.
nslookup
23. Which of the following utilities would a technician use to verify that a sound card is correctly installed on a PC?
System properties>Hardware>Driver Signing>Select ignore
tracert
Device Manager
The user is connected to an 802.11b wireless access point.
24. Which of the following will allow and deny Internet traffic?
Firewall
Security Center
User Account Control (UAC).
SMTP
25. A technician would like to have a program start automatically during a specific time. Which of the following utilities would the technician use?
Task Scheduler
Slow response - web page redirection or unable to display web pages
B
format
26. Which of the following BEST explains the purpose of safe mode?
SMTP
Anti-static wrist strap
Boots the OS with minimum drivers
Read the manufacturers instructions.
27. Which of the following directory paths is the default profile folder for User1 in Windows Vista?
Install an updated firmware on the BIOS
C:UsersUser1
Safe Mode
Security Center
28. A technician is configuring a small office home office (SOHO) router to allow FTP access. Which of the following ports will the technician open?
20
Disable SSID broadcast
The use of a flash drive to copy the script into all the desktops.
PATA
29. A technician is upgrading an internal IDE drive in a laptop. Which of the following HDD types is the technician MOST likely using?
Multimeter
Multimeter
Disk Defragmentation
PATA
30. Which of the following are possible solutions to the error message 'NTLDR not found'?
Use the Recovery Console and command fixboot.
Format the drive and reload the system.
RIMM modules must be installed in pairs.
Start>Run>mstsc - Start>AllPrograms>Accessories>Communications>Remote Desktop
31. Which of the following should be disabled on a router - to use a static IP?
25
DHCP
Boot into Safe Mode and remove browser helper objects.
Check for the correct print driver.
32. A technician is replacing an LCD for a tablet PC but the touch screen functionality is not working. Which of the following is MOST likely the cause?
Not enough physical RAM installed.
The device driver for the LCD is corrupt.
Add the new printer to user's computer.
Use the Automatic Update feature built into the application - Use scripts.
33. If a drives file system becomes corrupt - which of the following commands would the technician use to repair the file system?
Faulty sensor
802.11a
Increases read/write speed
chkdsk
34. A technician is troubleshooting a PC that continuously reboots. The fan works and the heatsink is in good condition. Which of the following should the technician check NEXT?
MBSA
That the proper amount of thermal paste has been applied.
Default User - All Users
Cable modem> router> computer
35. When would be the optimum time to schedule a virus scan?
The LCD cable is pinched
Task Scheduler
Enable boot logging. In Safe Mode - read the ntbtlog.txt file.
After working hours
36. A Windows XP system locks up after the GUI starts to load. The system will start in Safe Mode. The Event Viewer reports that a driver failed to load. Which of the following methods would help diagnose the problem?
The OS firewall is blocking the application.
Set the CMOS jumper on the motherboard to clear
C:Windows
Enable boot logging. In Safe Mode - read the ntbtlog.txt file.
37. A technician is replacing a defective DVD drive. After installing the new device - the BIOS does not recognize the DVD drive. Which of the following is MOST likely the solution?
Change the jumper settings on the drive.
The USB plug is not seated properly. - The BIOS is not configured for USB support.
Use a network firewall.
Thermal compound
38. A user reports that a computer reboots several times a day unexpectedly. Configuration management shows that the machine recently had a second hard drive and a DVDROM burner installed. Which of the following BEST describes the troubleshooting steps?
In the Control Panel - select Administrative Tools - select Services -click on the Print Spooler service and select start.
TCP/IP
Determine the available wattage offered by the power supply andensure it meets the power needed for all of the system components.
Map a new drive to an NTFS folder hosted by a different volume.
39. A technician replaces two 1GB DIMMs with two 2GB DIMMs. When the installed RAM amount is verified in Windows Vista - only 3GB appears. Which of the following is the MOST likely cause?
De-select PausePrinting from within the Printer menu on the users computer.
Windows Vista 32-bit can only address up to 3GB of memory.
The new movie is a Blu-ray disc and not compatible with the PC.
chkdsk
40. A technician is waiting for a user to power on their PC to begin troubleshooting a problem. The computer name is PC1. Which of the following commands can the technician run that will continuously check if the system is reachable?
Task Scheduler
Instruct the user to decrease the graphics resolution of the image.
msconfig (choose startup from options)
ping -t PC1
41. Which of the following are methods to automatically update the antivirus application?
Backlight failure
480Mbps
Outdated signature files allowed a virus attack
Use the Automatic Update feature built into the application - Use scripts.
42. When installing additional memory in a notebook computer - the MOST important point to remember is:
Use System Restore to restore the system to the point before the software was initially installed.
Wireless Router
Format the drive and reload the system.
the chip has to be seated properly and locked down to be detected.
43. If a technician wants to evaluate a computers detailed statistics - which of the following is the BEST utility to view this information?
Change the Boot order in the BIOS.
Performance Monitor
From the command line - run chkdsk utilizing the /x switch.
WindowsVista
44. Which of the following BEST describes a front side bus (FSB)?
Permissions on the folder containing the financial data.
Performance Monitor
BitLocker drive encryption
Connects the processor to the main memory - measured in MHz
45. A technician has installed a faster CPU into a machine. When they boot the machine the POST shows that the new CPU is not running faster. Which of the following should be configured?
Clock multiplier
Microsoft WindowsVista Enterprise
An AGP slot - A PCIe slot
Start>Run>mstsc - Start>AllPrograms>Accessories>Communications>Remote Desktop
46. A technician is troubleshooting software that was supposed to startup when the PC powered on. The software failed to start. Which of the following should the technician use to investigate the issue?
Blu-Ray
Application
Faulty sensor - Worn paper feed roller
Cable tester
47. Which of the following commands will display the local routing table?
Diskpart
Set the jumpers on both hard drives to C/S.
netstat -nr
Multimeter
48. A technician installs a SATA controller card and moves the hard drive cable from the system board o the SATA controller. The system POSTs and the controller BIOS recognizes the hard drive but oes not boot to the hard drive and start Windows. Which of
The SATA controller card was not set as a boot device in the computer BIOS.
Manually start the service.
Reseat and check all cables.
The system is not providing enough power to the USB port.
49. When a SMART error is received on a computer - which of the following devices MOST likely has a problem?
Run a scan in Safe Mode.
Hard disk
From the command line - run chkdsk utilizing the /x switch.
The device driver is not loaded.
50. Shortly after a technician installed additional RAM in a users Windows 2000 workstation - the computer became stuck in a reboot loop. Which of the following will MOST likely restore the computers normal operation?
The USB plug is not seated properly. - The BIOS is not configured for USB support.
The laptop is configured to boot from the flash drive; the user should be instructed to remove the flash drive and reboot the laptop.
PATA
One or more of the new memory modules are faulty and should be removed or replaced.