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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A user reports that the video on their computer has gone out. After determining that the onboard video is bad - a technician needs to install a new video card. Which of the following would support a new video card installation?
Label every screws location and cable path - Ensure the technician wears an ESD strap.
Click on the printer icon and select cancel.
An AGP slot - A PCIe slot
ping windows.com

2. A USB cable has a mini-USB connector on one end and two standard size connectors on the other. Which of the following is the purpose of the second connector?
WindowsVista
Change
802.11a
The second USB connector increases the power and enables functionality of the device.

3. A technician is installing an OS onto a new hard drive. The OS media is in the optical drive. Upon booting the system displays the message no operating system found. Which of the following should the technician check FIRST?
msconfig (choose startup from options)
Wireless Router
Multimeter
Boot order in the BIOS

4. A customers office is located in their basement which is where the wireless router is located. The customers three desktop computers and network printer are hardwired. The customer reports a laptop connectivity issue in the second floor bedroom. Whic
The permissions are inherited by all files and folders within that folder.
The boot priority is set to CD-ROM in the BIOS.
Quarantined
Install a wireless range extender to boost the signal.

5. A technician has installed a new wireless access point on an existing small office home office (SOHO) network with WPA security. All wireless computers connect to the new network except one computer that repeatedly asks for the key. Which of the foll
The pass phrase is not correct.
C:windowssystem - C:windows
Run defrag
Modify

6. A technician notices that the BIOS event log shows a chassis intrusion. Which of the following is the MOST likely reason for the event?
The customers wireless card is not compatible with the new router; they need to have a newer 802.11g card installed.
The computer case was opened.
dir /a
Archive existing records and clear the application log.

7. A technician is installing a high performance graphics card in a PCI express slot. Which of the following should be done FIRST after inserting the card into the slot?
Connect the appropriate power cable.
Disk Defragmenter
Install more memory in the printer.
The USB plug is not seated properly. - The BIOS is not configured for USB support.

8. A user is reporting that the image on their CRT monitor is shaking and giving them eye strain. The technician notices the display is OK at first - then after a minute it begins wavering. Which of the following is the FIRST step the technician should
An issue that will not prevent the basic function of the computer.
Look around the monitor for items that maybe interfering with the display.
Multimeter
System Information

9. A customer wants to check whether they have the necessary tools enabled to prevent intrusions and virus attacks on a Windows Vista workstation. Which of the following tools can be used to display the current configuration?
Device Manager
HTTPS
Security Center
Task Scheduler

10. Which of the following tools would a technician use to reassign a drive letter?
Copy the photos to a USB drive and copy to the new computer.
Disk Management
C:Windows
Check the DNS server.

11. A user wants to record an over-the-air TV broadcast on their computer. Which of the following devices should the technician recommend?
Power supply
Tuner card
Multimeter
dir

12. A storm occurred overnight and a user is having a problem turning on a workstation. The technician has determined power to the monitor is good when plugged into the same power strip as the workstation. Which of the following is the BEST tool to use?
The memory is failing.
Label every screws location and cable path - Ensure the technician wears an ESD strap.
Port forwarding rules
Power supply tester

13. Which of the following GUI utilities would be used to determine the MAC address of a network card?
System Information
The chipset includes hyperthreading support.
convert
HTTPS

14. Which of the following 802.11 standards by default uses the 2.4GHz frequency range and supports speeds up to 11Mbps?
B
System Information
System properties>Hardware>Driver Signing>Select ignore
DHCP

15. A technician has been asked to replace a hard drive in a laptop. The documentation calls for an IDE hard drive. Upon removal - the drive has an unfamiliar connector.Which of the following types of hard drives is in the laptop?
sfc
Permissions on the folder containing the financial data.
C:Documents and SettingsUser1
IDE but with an adapter

16. A user states that they could connect to their home wireless network with their laptop and now they cannot. Which of the following is the MOST likely issue?
Unplug the CMOS battery - Switch on the reset jumper.
The user disabled theWiFi adapter with the hardware or software switch.
Boots the OS with minimum drivers
The print head needs to be adjusted.

17. A user states that they can use their laptop when attached to AC power - but it will not charge a new battery. Which of the following is the MOST likely problem?
Manually start the service.
Faulty charging circuit
c:users<<username>>
It is there to protect against any changes being made to the OS that may be harmful and could make the OS unstable.

18. In a Windows Vista workstation - a user reports that after installing a well-known Internet application certain network features do not function. Which of the following is MOST likely the issue?
Incorrect or corrupt driver
Power Users
Windows Firewall is blocking the port.
From the command line - run chkdsk utilizing the /x switch.

19. Most laptops have two PCMCIA slots that are stacked on top of each other with no separator in between. Which of the following does this accommodate?
Control Panel>Administrative Tools>Services>SQL service>start - My Computer>Manage>Services and Applications>Services>SQL service>start
WPA2
Two Type II cards - One Type III card
SSH

20. A user wants to ensure that when they connect to a public Wi-Fi network that they are protected against attackers. Which of the following settings will help in preventing intrusion in Windows Vista?
very thin layer - making sure to cover the CPU
Enable Public location
Blu-Ray
My Computer>Properties>Remote Tab>Allow Users to connect remotely to this computer>Select Remote Users.

21. Which of the following features can be identically configured on a wireless access point and in the wireless network OS settings?
Replace the modem.
The print head needs to be adjusted.
Change the jumper settings on the drive.
The SSID

22. Which of the following tools could be used to test the voltage coming from a laptops AC adapter?
Multimeter
Update the video card drivers to the latest version.
Change the Boot order in the BIOS.
ping

23. A client reported that the network laser printer was not printing from the third tray. After repairing the issue - which of the following should the technician do NEXT?
Print a test page from all the trays.
Connect an audio cable between the drive and the sound card
Run the chkdsk command.
Permissions on the folder containing the financial data.

24. Which of the following is the proper order of user group rights - starting with the group having the most rights?
sfc /scannow
Solid state drive
Two Type II cards - One Type III card
Administrators - Power Users - Users - Guests

25. A customer is installing a new 2.5 USB external HDD on a desktop PC and is using the front USB port. A light on the drive turns on but the system does not recognize the device. Which of the following is the MOST likely problem?
The customers DNS server is unavailable.
64-bit WEP
The system is not providing enough power to the USB port.
Examine the print queue - stop and then restart the spooler service.

26. A user is unable to receive FTP antivirus updates from the vendor but has network connectivity. Which of the following settings should be checked?
There is too much electrical interference for the signal.
Port 21 is open - The proxy setting in the antivirus application
Enable port forwarding on the router for port 3389 to the IP address.
Disk Manager

27. A client has noticed a grinding sound along with a vibration when they use their PC. Which of the following will solve the clients problem?
Enable MAC filtering
Replace the power supply.
The first three octets of the MAC address.
Power supply

28. A customer wants to purchase a FireWire-based external hard disk drive. Which of the following ports is needed on the machine to be able to utilize such a device?
Power supply
The computers CMOS battery has lost its charge.
Check if the computer manufacturer uses a separate power inverter for the screen.
IEEE 1394

29. A technician is waiting for a user to power on their PC to begin troubleshooting a problem. The computer name is PC1. Which of the following commands can the technician run that will continuously check if the system is reachable?
Using either FAT or NTFS - the limit is three - With extended partitions - there is no limit
The DHCP client is unable to obtain an IP address from the DHCP server.
Check the functionality of the LCD cutoff switch
ping -t PC1

30. A user reports they cannot access the Internet. The technician has verified the users browser settings. The users PC has a static IP configuration. Which of the following is the NEXT step the technician should take?
Check the DNS server.
Uncheck Hide protected operating system files in folder options - Uncheck the read only attribute in file properties.
The SSID
Check the DNS server addresses and verify they are current.

31. An automotive testing application requires a serial device to be added to a Windows XP Professional PC. The application requires the communications settings to be configured in the OS. In which of the following are these settings located?
System date/time
Permissions on the folder containing the financial data.
The drive is a dynamic disk moved from another system.
Device Manager

32. A technician notices that after Windows Vista loads - the antivirus software does not start properly. Which of the following is the problem?
md
The antivirus service is disabled.
Add more RAM.
Allows a system to boot into a limited shell with command line functions.

33. Which of the following is the default location for user account files in Windows Vista?
Set the CMOS jumper on the motherboard to clear
ping -t
C:users
Microsoft WindowsVista Enterprise

34. A user reports that their Windows XP machine restarts automatically on boot and the screen flashes blue for half a second. Which of the following allows a technician to capture the error code?
Port forwarding rules
The laptop is configured to boot from the flash drive; the user should be instructed to remove the flash drive and reboot the laptop.
Press F8 and select Disable Automatic Restart on System Failure.
Format the drive and reload the system.

35. A technician wants to disable User Account Control (UAC) in Windows Vista. How can this feature be disabled?
Heatsink / cooling fan - Motherboard
Check the DNS server addresses and verify they are current.
Default User - All Users
Go to Control Panel> open User Accounts> Click Turn User Account Control On or Off> Click Continue>Clear the check box and click OK.

36. Which of the following PING command switches will not stop until the technician tells it to?
Thermal compound
-t
The amount of memory
chkdsk /f

37. There are four USB devices connected to a clients computer through a USB hub. The client states the external hard drive connected to this hub has had a dramatic deterioration in response time recently. Which of the following is the MOST likely cause?
Regional and Language Options
Go to the BIOS and change the boot order to use the hard drive.
Multimeter
There are too many devices plugged into the USB hub.

38. Which of the following commands would be used to display hidden files?
RAM
dir /a
sfc /scannow
The USB hub was not externally powered.

39. In a 64-bitWindows operating system - which of the following directories is created twice - once for 32-bit applications and once for 64-bit applications?
DHCP
C:Program Files
Thermal compound is not on the processor
Slow response - web page redirection or unable to display web pages

40. A user reports that an important file has been quarantined by the antivirus program. The technician should advise them the file has been:
copied to a safe location and can be recovered using the antivirus program.
Increases read/write speed
Lid switch
Format the drive and reload the system.

41. A user reports that after installing a PCIe video card into a system - the onboard video no longer displays. Which of the following is MOST likely the cause?
The BIOS detected the PCIe video card and disabled the onboard video.
3
The device driver for the LCD is corrupt.
System Restore

42. A customer reports that their newly purchased Windows Vista Home Premium notebook is unable to see other computers in their home office. Which of the following is the MOST likely cause?
The Network Location Type is Public.
20
Look around the monitor for items that maybe interfering with the display.
msconfig

43. A technician has installed a faster CPU into a machine. When they boot the machine the POST shows that the new CPU is not running faster. Which of the following should be configured?
The WLAN card is 802.11b.
Go to Control Panel (User Accounts and Family Safety) - User Accounts -Turn User Account Control on or off.
Clock multiplier
Application

44. A client is having wireless network connection problems. The technician has determined that the location has a dead spot due to a concrete wall. Which of the following can the technician do to resolve the issue?
System file corruption
Use recovery console and the bootcfg /rebuild command.
format d: /q
Add an access point.

45. A technician is troubleshooting a PC that will not obtain an IP address from the network. The NIC is setup for automatic IP addressing. Which of the following would be the MOST likely cause?
DHCP service has stopped
One or more of the new memory modules are faulty and should be removed or replaced.
Driver Verifier Manager
Replace the power supply.

46. Which of the following commands will resolve a host name to an IP address?
nslookup
Oil from the skin can decrease coppers ability to conduct heat.
Task Manager
C:users

47. Which of the following broadband networking technologies is MOST widely available in isolated areas?
The memory is failing.
Control Panel>Administrative Tools>Services>SQL service>start - My Computer>Manage>Services and Applications>Services>SQL service>start
The computers CMOS battery has lost its charge.
Satellite

48. Which of the following will occur if too much thermal paste is used on a processor?
Change the Boot order in the BIOS.
The OS firewall is blocking the application.
netstat
The thermal paste will insulate heat around the processor.

49. A customer states that they can access all LAN resources but cannot access the Internet.Which of the following is the MOST likely cause?
Move the secondary hard drive next to the primary hard drive and connect to the primary bus.Connect the new DVD drive as the slave on the secondary bus.
copied to a safe location and can be recovered using the antivirus program.
Incorrect proxy settings
Any data on existing volumes will be permanently lost.

50. Which of the following operating systems uses BitLocker to encrypt files on the hard drive?
A Blue I on a white field
Microsoft WindowsVista Enterprise
3
System Properties>Advanced Tab>Performance Options>Advanced Tab