SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Comptia A + Computer Repair Practicals
Start Test
Study First
Subjects
:
certifications
,
comptia-a-+
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A manager tells a technician that they cannot access the company's secure financial data stored on the accountants computer. The manager used to be able to access the files. Which of the following should the technician check?
Corrupt MBR
Permissions on the folder containing the financial data.
The drive is a dynamic disk moved from another system.
The pass phrase is not correct.
2. A user has downloaded a game from the Internet. Afterwards they notice that links from search sites get redirected to unusual pages. After the problem is corrected - the user asks how the problem can be prevented in the future. The technician should
The thermal paste will insulate heat around the processor.
only obtain software from known and reputable sources.
Filters
ping localhost
3. Operating system files for Windows Vista and Windows XP are located in which of the following?
127.0.0.1
Enable MAC address filtering
CPU 1
C:windowssystem - C:windows
4. A desktop computer will POST and boot to the operating system. After a few minutes the system will suddenly turn itself off. It is unable to power on again for a few minutes. The problem repeats itself. Which of the following is MOST likely the cause
The USB plug is not seated properly. - The BIOS is not configured for USB support.
The CPU is overheating.
Default Gateway
Pop-ups
5. A technician has received a BIOS update and wants to install it on a clients computer. Which of the following should be done before the BIOS update is installed?
Backup theclients data onto removable media.
WPA-PSK
Faulty charging circuit
Determine the available wattage offered by the power supply andensure it meets the power needed for all of the system components.
6. Which of the following is a feature of Windows Vista User Account Control (UAC)?
Problem with the developing drum
RAID Level 1
Device Manager
Prevents unauthorized programs from being installed
7. Which of the following commands will allow a technician to disable startup programs?
IEEE 1394 card
Use the Automatic Update feature built into the application - Use scripts.
msconfig (choose startup from options)
msconfig
8. Which of the following is a local host IP address?
De-select PausePrinting from within the Printer menu on the users computer.
The CMOS battery is failing.
127.0.0.1
A. The host computer is a portable computer - USB devices cannot be converted to a dynamic disk.
9. A customer states they cannot connect to a recently installed access point which is located just around the corner from their office. An elevator and a wiring closet are the only things between the customer and the access point. Which of the followin
The BIOS detected the PCIe video card and disabled the onboard video.
Pressing F6 during the install to load third party drivers
There is too much electrical interference for the signal.
WindowsVista
10. A user reports that they cannot install a new hard drive they purchased online. After further questioning - the technician finds out that the new hard drive is a solid state disk and the users PC is more than eight years old - currently running Windo
Apply thermal compound to the chip.
Run ipconfig /release then ipconfig /renew
Firewall
The PC only has IDE ports available for expansion - not the needed SATA ports.
11. Which of the following computer management tools would be used to analyze an application error in Windows XP?
Use a portable anti-static pad and wrist strap - ensuring all components remain on the mat - and the wrist strap is connected to the mat.
A virus has infected the system.
Services MMC Plug-in -Computer Management
Event Viewer
12. A technician discovers that applications are running very slow. Which of the following might solve the problem?
Remove the floppy disk.
defrag
Add more RAM.
fixmbr
13. A user states that they can use their laptop when attached to AC power - but it will not charge a new battery. Which of the following is the MOST likely problem?
Quarantined
Manufacturer's website
FDD
Faulty charging circuit
14. Which of the following commands would a technician use to disable startup programs in Windows XP?
SNMP
msconfig
Check the DNS server.
Spooler service is running.
15. New software has been installed on a workstation and now the workstation is not functioning properly. The user tried to uninstall the software to return the system back to normal but that did not work. Which of the following would be the BEST method
The power supply is not supplying enough power.
CPU 1
ping windows.com
Use System Restore to restore the system to the point before the software was initially installed.
16. A technician has a PC that does not recognize the USB keyboard immediately after POST. Which of the following could be the cause?
DHCP
The USB plug is not seated properly. - The BIOS is not configured for USB support.
A multimeter
tracert
17. A user reports that browser windows keep opening on their own after the user has closed their browser. Which of the following is occurring?
Check the DNS server addresses and verify they are current.
DHCP
Pop-ups
Increases read/write speed
18. After installing multiple hard drives in a computer - the technician finds that some of the drives will intermittently be unavailable. Which of the following is the MOST likely reason that the drives are periodically unavailable?
The power supply is not supplying enough power.
Add the new printer to user's computer.
Application
SSID broadcast
19. Which of the following commands will display the local routing table?
netstat -nr
QoS
Slow response - web page redirection or unable to display web pages
sfc
20. Which of the following would MOST likely indicate the presence of malware on a PC?
Slow response - web page redirection or unable to display web pages
msconfig
Set the jumpers on both hard drives to C/S.
ping localhost
21. A user states they cannot eject the CD/DVD tray from their laptop to get a CD out. Which of the following could the user do to effectively remove the CD?
UAC
wf.msc
The technician failed to connect the antenna wires to theWiFi card.
File searching
22. Which of the following is true for a 10/100 NIC running at full-duplex?
-t
NIC will simultaneously transmit data in both directions at a time.
NTBACKUP.EXE
The paging file size settings need to be adjusted.
23. Where in Windows XP would a secondary DNS IP address be entered - that is used when the primary DNS server is unavailable?
DHCP is disabled.
That the proper amount of thermal paste has been applied.
NIC properties> Internet Protocol Properties
sfc
24. A customer reports that all printed documents display random characters. Which of the following is the MOST likely cause of this problem?
Determine the available wattage offered by the power supply andensure it meets the power needed for all of the system components.
Incorrect or corrupt driver
The proxy server has been configured to block the site.
Socket 754
25. Which of the following methods will restrict wireless access to specific devices?
Use the Recovery Console and command fixboot.
Higher wattage power supply
MAC filtering
C:Program Files
26. Which of the following commands shows a graphical display of the drive or paths directory structure?
The BIOS detected the PCIe video card and disabled the onboard video.
Faulty sensor
Boot into Safe Mode and remove browser helper objects.
tree
27. A client is having problems sending their email. If the company uses SMTP - which of the following ports is configured by default on their email client to allow mail out?
Map a new drive to an NTFS folder hosted by a different volume.
Move the secondary hard drive next to the primary hard drive and connect to the primary bus.Connect the new DVD drive as the slave on the secondary bus.
25
Enable MAC address filtering
28. A Windows XP system locks up after the GUI starts to load. The system will start in Safe Mode. The Event Viewer reports that a driver failed to load. Which of the following methods would help diagnose the problem?
Install an updated firmware on the BIOS
Enable boot logging. In Safe Mode - read the ntbtlog.txt file.
From the command line - run chkdsk utilizing the /x switch.
Add additional memory to the laser printer.
29. A technician is installing a wireless small office home office (SOHO) network and wants to hide the network visibility for security purposes. Which of the following should the technician configure to accomplish this task?
Turn off SSID broadcast.
MAC filtering - Disable SSID broadcast
sfc
The internal hard drive has failed and needs to be replaced.
30. Which of the following BEST describes the general meaning of a warning in one of the Event Viewer logs?
An issue that will not prevent the basic function of the computer.
The hard drive needs to be replaced.
dir /a
SNMP
31. A user states their laptop will not stay on unless they hold the AC adapter plug in a certain position. Which of the following is the MOST likely cause?
Remove the floppy disk.
Loose DC jack
Higher wattage power supply
An issue that will not prevent the basic function of the computer.
32. A client has a program that they want to run everyday at a certain time. Which of the following can a technician use to accomplish this?
chkdsk /f
Task Scheduler
Device Manager
System Properties - Advanced - Performance
33. Which of the following utilities - in Windows - can be configured to perform automatic disk defragmentation?
C:Documents and SettingsUser1
The first three octets of the MAC address.
Use a network firewall.
Task Scheduler
34. Which of the following tools could be used to test if a serial port on a laptop is functioning correctly?
That the proper amount of thermal paste has been applied.
Ensure the keyboard ribbon is firmly plugged into the motherboard.
Loopback plug
Update the video card drivers to the latest version.
35. Which of the following 802.11 standards by default uses the 5GHz frequency range and supports speeds up to 54Mbps?
Apply thermal compound to the chip.
A
Port forwarding rules
eSATA
36. A technician is trying to use the nslookup command. Which of the following needs to be installed before this command can be used?
Internal antennas not connected.
TCP/IP
The Network Location Type is Public.
WPA2
37. Which of the following ping switches would be used to ping continuously until manually stopped?
Install an updated firmware on the BIOS
One hard drive must be configured as master - and one as slave.
There is no operating system on the hard drive.
-t
38. Which of the following should be installed prior to attaching a heatsink to a processor?
Diskpart
Thermal compound
Lid switch
Satellite
39. When setting security permissions on a folder - which of the following properties apply?
The CMOS battery is failing.
msconfig
Change
All sub-folders inherit the most restrictive permissions within the folder.
40. A technician received a laptop that has a dimly lit display. The technician connects an external monitor and can see a fully functional display. Which of the following is the MOST likely cause?
Hard drive
Inverter board
Spyware
The memory is bad and must be replaced. - The BIOS is not at the latest revision.
41. In Device Manage - an exclamation point next to a device indicates which of the following?
Device conflict
Install a wireless range extender to boost the signal.
MSCONFIG
Connect the appropriate power cable.
42. A user reports that their optical drive has power and they can put a disk in it - but it does not access the disk nor does the drive show in My Computer. Which of the following is the MOST likely reason?
Update firmware.
SMTP
The data cable is not seated properly.
RAID 0
43. A user wants to add an optical drive to their computer to archive 100GB of data.Which of the following writable optical drives will allow them to archive this data using the fewest discs?
Blu-Ray
The memory is bad and must be replaced. - The BIOS is not at the latest revision.
Run ipconfig /release then ipconfig /renew
Add additional RAM to the printer.
44. To enhance security on a Windows workstation - the default Guest group should be:
Enable MAC filtering
Firewall
The laptop is configured to boot from the flash drive; the user should be instructed to remove the flash drive and reboot the laptop.
disabled.
45. A customer reports that the laptop screen turns all red then goes all blue when moving the LCD hinge. Which of the following is the BEST description of the problem?
ping localhost
The LCD cable is pinched
Heatsink / cooling fan - Motherboard
The new toner cartridge is bad and should be replaced.
46. A user reports that when powering on their computer only a black screen with a lone cursor appears. Which of the following is the FIRST step to determine the problem?
Set the CMOS jumper on the motherboard to clear
Boot order in the BIOS
The boot priority is set to CD-ROM in the BIOS.
Listen for beep codes to determine if the video card needs reseated.
47. A technician is setting up VoIP service for a SOHO customer. Which of the following should the technician enable on the customers home router?
C:users
md
Port forwarding rules
QoS
48. A three year old laptop fails to keep the accurate time. Which of the following is the MOST likelycause?
Internal antennas not connected.
The CMOS battery is failing.
C:Usersuser1Desktop
The power button is not working.
49. Which of the following will provide the GREATEST security for a WiFi network on a Windows XP workstation?
Convert both drives to a dynamic disk.
Dependencies
The damaged ports contacts are shorting against the casing.
WPA2
50. Which of the following is the name of the Windows Vista application that will display items such as a clock - weather and thumbnails on the desktop at startup?
Boots the OS with minimum drivers
The computer case was opened.
Sidebar
It is there to protect against any changes being made to the OS that may be harmful and could make the OS unstable.