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Test your basic knowledge |
Comptia A + Computer Repair Practicals
Start Test
Study First
Subjects
:
certifications
,
comptia-a-+
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A technician notices that after Windows Vista loads - the antivirus software does not start properly. Which of the following is the problem?
B
BOOT.INI
Check Event Viewer to determine which service did not start - Run services.msc to see the state of each service listed.
The antivirus service is disabled.
2. A technician was asked to remediate a serious - on-going virus and spyware situation for a particular customer. Which of the following should the technician do?
The drive is a dynamic disk moved from another system.
Remediate the problem and then advise the customer on virus/spyware prevention.
Oil from the skin can decrease coppers ability to conduct heat.
Employee Bs profile is set to use a virtual printer as the default printer.
3. Which of the following 802.11 standards by default uses the 5GHz frequency range and supports speeds up to 54Mbps?
Disk Management MMC Plug-in
the chip has to be seated properly and locked down to be detected.
A
very thin layer - making sure to cover the CPU
4. A user reports that they tried to plug in a USB device plug upside down and damaged one of the ports. Since this event - the user has not been able to get the computer to power on consistently. Which of the following is the MOST likely reason?
c:users<<username>>
TCP/IP
the chip has to be seated properly and locked down to be detected.
The damaged ports contacts are shorting against the casing.
5. A customer wants to install a new writable optical drive. They have a very large collection of files and want the new drive to be able to archive. Which of the following drive technologies would allow them to archive their collection using the fewest
The device is disabled.
An external hard drive connected viaeSATA.
Blu-Ray
format
6. A user reports that an important file has been quarantined by the antivirus program. The technician should advise them the file has been:
A
copied to a safe location and can be recovered using the antivirus program.
Disk Manager
The user disabled theWiFi adapter with the hardware or software switch.
7. Which of the following commands would a technician use to disable startup programs in Windows XP?
Plug in an external monitor to see if it is a device driver problem.
Spooler service is running.
msconfig
SATA
8. Which of the following tools would be used in order to test the voltage output of a laptop A/C adapter?
The power supply is not supplying enough power.
Multimeter
ping
CPU 1
9. A computer has the below network configuration: IP Address: 192.168.1.5 Subnet mask: 255.255.255.0. Which of the following is the default gateway for the computer?
Sidebar
convert
192.168.1.1
Windows 2000
10. Which of the following could cause an Inaccessible boot drive error during the boot process?
Convert the partition to NTFS.
Two Type II cards - One Type III card
HDD failure
An AGP slot - A PCIe slot
11. A client states that they are unable to install a new program. Which of the following can the technician use to connect by means of a terminal services session?
RDP
The system partition is corrupt - The boot.ini file has been deleted.
The proxy server has been configured to block the site.
System Information
12. In which of the following locations is the Windows Vista local user settings found?
One hard drive must be configured as master - and one as slave.
%userprofile%AppDataLocal
Disk Management
MAC filtering
13. A client would like to utilize NTFS permissions to restrict access to the payroll folder. The clients rights are assigned as follows: AccountantsFull control - AdministrativeAssistants Read ManagersRead & execute - The client selects deny on all shar
Port 21 is open - The proxy setting in the antivirus application
The deny was selected on all share permissions
A deny permission overrides an allow permission.
UAC
14. A technician wants to hide the wireless router's ID. Which of the following would accomplish this?
Disable SSID broadcast
Make sure the PS/2 plugs and ports are color matched.
25
The color depth is set too low. Open the Display Properties dialog box and set the Color Quality setting to Highest (64bit).
15. When booting Windows - check disk comes up and runs a scan only on drive E. The PC still boots and shows no signs of any errors or other problems. No installations or other software changes have been made. Which of the following is the MOST likely ca
Check the DNS server addresses and verify they are current.
Loopback plug
5 volts
A thumb drive is connected to the PC.
16. A technician is given a computer that is very slow but has a fast processor and plenty of memory. Which of the following commands could be used for troubleshooting start-up services?
Corrupt MBR
SATA
25
msconfig
17. In Device Manage - an exclamation point next to a device indicates which of the following?
sfc
Use the Recovery Console and command fixboot.
Device conflict
Change
18. Where in Windows XP SP2 Professional can a technician block incoming connections for programs and services?
Boot into Safe Mode and remove browser helper objects.
The network uses MAC filtering.
Windows Firewall
Incorrect proxy settings
19. A technician installed a new wireless access point on an existing small office home office (SOHO) network with a selective security option enabled. All wireless computers connect to the new network except one computer that cannot connect the wireless
Update anti-virus and malware software and scan.
Mini PCI
The network uses MAC filtering.
Replace the BIOS chip - Restore from backup
20. The recommended time to schedule an anti-virus scan is:
during a time of low activity
Device driver issues
USB
BCD
21. When replacing a laptop keyboard - the FIRST thing to do is:
convert
remove the AC power.
The PC only has IDE ports available for expansion - not the needed SATA ports.
Performance Monitor
22. A user reports that a computer reboots several times a day unexpectedly. Configuration management shows that the machine recently had a second hard drive and a DVDROM burner installed. Which of the following BEST describes the troubleshooting steps?
Connects the processor to the main memory - measured in MHz
Determine the available wattage offered by the power supply andensure it meets the power needed for all of the system components.
Quarantined
Incorrect or corrupt driver
23. A user reports that they cannot access network resources. The technician checks the users IP address and notices that the user has an APIPA address instead of a DHCP issued IP address. Which of the following commands will resolve this so that the use
Device is disabled
bootcfg /rebuild
Corrupt MBR
Run ipconfig /release then ipconfig /renew
24. Which of the following commands will test a computers NIC for functionality?
dir
ping localhost
The BIOS detected the PCIe video card and disabled the onboard video.
only obtain software from known and reputable sources.
25. When getting an Inaccessible boot drive error - the FIRST step to solve the issue should be to:
check the hard drive to ensure it is working.
ping localhost
/bootlogo /noguiboot
Turn off SSID broadcast.
26. A user reports that their optical drive has power and they can put a disk in it - but it does not access the disk nor does the drive show in My Computer. Which of the following is the MOST likely reason?
Multimeter
The data cable is not seated properly.
The projector is not set to display the correct video source - The laptop is not set to display to the external video connector.
BOOT.INI deleted
27. A technician has completed a computer repair by editing the registry. Which of the following should the technician do NEXT?
Add the new printer to user's computer.
Ensure all features of the system are functioning.
Find the proper manufacturer documentation.
USB
28. After removing several obsolete programs from a PC - a user is experiencing slower than usuallyprocessing times. Which of the following would be the BEST way to speed up the processing?
Driver Verifier Manager
sfc
Set the correct permissions for the user
Defrag the hard drive.
29. Which of the following commands would a technician use to view the active application connections on a local PC to the network?
nslookup
Toner cartridge
netstat
Instruct the user to decrease the graphics resolution of the image.
30. Which of the following BEST explains the purpose of the Windows Recovery Console?
FAT32 cannot handle single files larger than 4GB.
Multimeter
Boots the OS with minimum drivers
Allows a system to boot into a limited shell with command line functions.
31. An end user reports that they are unable to access any websites or network resources by the fully qualified domain name (FQDN); however - the technician is able to access these resources by IP address. Which of the following is the MOST likely cause
Listen for beep codes to determine if the video card needs reseated.
The customers DNS server is unavailable.
BOOT.INI deleted
BOOT.INI
32. Which of the following commands should be used to resolve a file permission issue?
PATA
cacls
Services
DHCP
33. Which of the following BEST describes why a technician should avoid touching the copper piping on heat sinks?
Pop-ups
Oil from the skin can decrease coppers ability to conduct heat.
Replace the power supply.
RAM failure
34. The technician has to format a new hard drive as a FAT32 file system. The hard drive capacity is 80GB. How many partitions will the technician have to create to use all of the hard drive capacity?
Power supply
NTBACKUP.EXE
Three
Check the DNS server addresses and verify they are current.
35. When removing a malware infection from a machine - which of the following modes should be used?
Safe Mode
A deny permission overrides an allow permission.
SSID broadcast
Power supply
36. A customer cannot print certain PDF documents on their laser printer. The print job is a multi- page large PDF with multiple colors. Which of the following is the MOST likely solution?
ping
The memory is not installed correctly.
Boots the OS with minimum drivers
Add additional memory to the laser printer.
37. A laptop screen is extremely faint when booting. There is no backlight but the image appears to be on the screen. Which of the following is the BEST step to follow next?
RAM
User Account Control (UAC).
Check if the computer manufacturer uses a separate power inverter for the screen.
Mini PCI
38. The customer brings their mini-tower and a new DVD/RW drive they want installed. The technician finds a second hard drive in an empty 5.25 bay connected to the secondary bus and jumpered as a slave. The ribbon cable will not stretch from the primary
After working hours
Disable System Restore.
Move the secondary hard drive next to the primary hard drive and connect to the primary bus.Connect the new DVD drive as the slave on the secondary bus.
The CMOS battery needs to be replaced.
39. A user states that their laser printer jams constantly. The unit is a little over seven years old and has had no maintenance. Which of the following is the MOST likely cause of this issue?
The CMOS battery is failing.
The rollers on the printer need to be replaced.
LCD power inverter.
Connects the processor to the main memory - measured in MHz
40. Which of the following adapters will offer the HIGHEST data transfer rate?
802.11n
fixboot
RIMM modules must be installed in pairs.
System Information
41. A customer reports that all printed documents display random characters. Which of the following is the MOST likely cause of this problem?
Incorrect proxy settings
20
A. The host computer is a portable computer - USB devices cannot be converted to a dynamic disk.
Incorrect or corrupt driver
42. If a technician is traveling outside of the US - which of the following should be checked before setting up a workstation?
Loop back plug
The new toner cartridge is bad and should be replaced.
Voltage setting
DNS - HOSTS file
43. Which of the following are the steps for setting up a PC to enable Remote Desktop connection in Windows XP Professional?
My Computer>Properties>Remote Tab>Allow Users to connect remotely to this computer>Select Remote Users.
msconfig
eSATA
The hard drive needs to be replaced.
44. A technician replaces two 1GB DIMMs with two 2GB DIMMs. When the installed RAM amount is verified in Windows Vista - only 3GB appears. Which of the following is the MOST likely cause?
Update anti-virus and malware software and scan.
Permissions on the folder containing the financial data.
After working hours
Windows Vista 32-bit can only address up to 3GB of memory.
45. A user asked to have a second IDE hard drive installed on their computer. Which of the following should be done FIRST?
A deny permission overrides an allow permission.
Configure one of the HDD as master - and one as slave.
fixboot
netstat -nr
46. Which of the following features can be identically configured on a wireless access point and in the wireless network OS settings?
Event Viewer Logs - Disk Management - Device Manager
very thin layer - making sure to cover the CPU
One or more of the new memory modules are faulty and should be removed or replaced.
The SSID
47. If a technician wants to evaluate a computers detailed statistics - which of the following is the BEST utility to view this information?
Performance Monitor
There are too many devices plugged into the USB hub.
Install the Chipset Drivers
Task Scheduler
48. A customer using Windows Vista wants to disable User Account Control (UAC). Which of the following responses should the technician give to explain the UAC?
It is there to protect against any changes being made to the OS that may be harmful and could make the OS unstable.
C:users
A multimeter
Update the BIOS.
49. When turning on a PC a series of beeps is heard but no display is seen.Which of the following could be the issue?
NTBTLOG.TXT
The memory is not installed correctly.
xcopy
The file is too large for the printer.
50. A technician is troubleshooting a PC that lost connectivity to a network. Which of the following tools would the technician use to view the network card configuration?
The Network Location Type is Public.
ipconfig /all
There are too many devices plugged into the USB hub.
MAC filtering