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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Which of the following would have to be disabled on a PC if a user wants to assign a static IP address on that PC?
DHCP
Task Manager
In Disk Management create a volume on two or more dynamic disks.
the customer purchase anti-virus software - update the anti-virus software frequently - and not to open any emails unless familiar with the sender.

2. A customer is experiencing problems with the display after their computer is fully booted but reports seeing the BIOS splash screen during boot. Which of the following would MOST likely be the cause?
Lid switch
A corrupted or incorrect video driver is installed.
Faulty charging circuit
Ensure the keyboard ribbon is firmly plugged into the motherboard.

3. By default - which of the following are needed to edit the boot.ini file directly if Show hidden files and folders is enabled in folder options?
The user disabled theWiFi adapter with the hardware or software switch.
Uncheck Hide protected operating system files in folder options - Uncheck the read only attribute in file properties.
Install the correct drivers.
Thermal compound

4. Shortly after a technician installed additional RAM in a users Windows 2000 workstation - the computer became stuck in a reboot loop. Which of the following will MOST likely restore the computers normal operation?
One or more of the new memory modules are faulty and should be removed or replaced.
The laptops AC adapter
Check the DNS server.
Allow port 443.

5. A technician is trying to load a device driver directly from the manufacturers CD for a PCI NIC. The operating system is Windows Vista. Windows refuses to accept the driver. Which of the following is the MOST likely cause of this problem?
The driver CD is for Windows XP only.
Corrupt MBR
Windows Firewall is blocking the port.
Wireless Router

6. When applying thermal compound to the top of a CPU - apply a:
Internal antennas not connected.
DNS - HOSTS file
very thin layer - making sure to cover the CPU
After working hours

7. A technician is installing a high performance graphics card in a PCI express slot. Which of the following should be done FIRST after inserting the card into the slot?
DNS - HOSTS file
Connect the appropriate power cable.
Check the DNS server addresses and verify they are current.
Find the proper manufacturer documentation.

8. On a Windows Vista PC - where are the user files located?
Services MMC Plug-in -Computer Management
C:users
DHCP service has stopped
Corrupt MBR

9. A user receives a message on a Windows Vista machine stating that there is an error with the boot configuration data. Which of the following is MOST likely corrupted - stopping the boot process?
There is too much electrical interference for the signal.
BCD
Clock multiplier
Replace the modem.

10. A user wants to ensure that when they connect to a public Wi-Fi network that they are protected against attackers. Which of the following settings will help in preventing intrusion in Windows Vista?
Disable System Restore -update virus definitions - restart in Safe Mode - run full scan.
There is too much electrical interference for the signal.
Enable Public location
Modify

11. A user reports that the video on their computer has gone out. After determining that the onboard video is bad - a technician needs to install a new video card. Which of the following would support a new video card installation?
Boot into Safe Mode and remove browser helper objects.
An AGP slot - A PCIe slot
System Properties>Advanced>Environment variables>System variables
%systemdrive%Users

12. Which of the following command syntax releases and renews an IP address in a Windows XP machine?
Administrators - Power Users - Users - Guests
Add the new printer to user's computer.
Default User - All Users
ipconfig /release then ipconfig /renew

13. Each time a user tries to print a document; the user receives a out of memory error message. Which of the following would BEST solve the issue?
Remote Desktop
Event Viewer
Use recovery console and the fixboot command.
Add additional RAM to the printer.

14. Which of the following are possible solutions to the error message 'NTLDR not found'?
A corrupted or incorrect video driver is installed.
The memory is bad and must be replaced. - The BIOS is not at the latest revision.
Use the Recovery Console and command fixboot.
The memory is failing.

15. A PCs system time is always incorrect until logging in to the PC. Which of the following is the MOST likely problem?
The CMOS battery needs to be replaced.
format
Check for the correct print driver.
Control Panel>Administrative Tools>Services>SQL service>start - My Computer>Manage>Services and Applications>Services>SQL service>start

16. In Windows Vista - where would a technician find User1 desktop files?
Archive existing records and clear the application log.
C:UsersUser1Desktop
Task Manager
RDP

17. Which of the following commands would create an emergency repair disk for the Windows 2000 Professional operating system?
Security Center
rdisk.exe
Ntldr - boot.ini and ntdetect.com - or - IO.sys - boot.ini and ntboot.sys
Administrators - Power Users - Users - Guests

18. A user reports their LCD monitor has failed and replaces it with a CRT. On boot up - the monitor displays POST - but displays an Out of range message when the GUI starts to load. Which of the following methods should the technician use to resolve the
C:Program Files
DHCP
Start the PC in Enable VGA Mode; reboot after login in normal mode.
Firewall

19. A customer reports that the laptop screen turns all red then goes all blue when moving the LCD hinge. Which of the following is the BEST description of the problem?
Use a portable anti-static pad and wrist strap - ensuring all components remain on the mat - and the wrist strap is connected to the mat.
Use recovery console and the bootcfg /rebuild command.
Connect the appropriate power cable.
The LCD cable is pinched

20. The customer wants to upgrade to a newer model computer - but does not want to lose all the digital photos on the old computer. Which of the following is the QUICKEST way for the technician to move the photos?
System Properties - Advanced - Performance
NTBACKUP.EXE
Copy the photos to a USB drive and copy to the new computer.
RIMM modules must be installed in pairs.

21. Which of the following BEST controls the amount of virtual memory in a Windows XP system?
System Properties - Advanced - Performance
Wireless access point
wf.msc
480Mbps

22. Which of the following protocols must be enabled in a wireless router if it is to automatically assign host IP addresse
Voltage setting
DHCP
192.168.1.1
ping -t

23. The standard port monitor in Windows XP uses which of the following protocols to configure and monitor the printer device status?
The system is not providing enough power to the USB port.
Update firmware.
SNMP
Adware

24. Upon trying to print - a computer gives the error that the printer spooler service is not started. Which of the following tools could be used to restart the printer spooler service?
802.11n
DHCP
Services MMC Plug-in -Computer Management
System Restore

25. Which of the following utilities would the technician use to disable a service?
Service Manager
Pop-ups
Install more RAM.
WPA2

26. A user is unable to receive FTP antivirus updates from the vendor but has network connectivity. Which of the following settings should be checked?
Device is disabled
Incorrect or corrupt driver
Port 21 is open - The proxy setting in the antivirus application
Use a network firewall.

27. Which of the following is the number of SCSI devices that can be added to a single narrow SCSI bus?
Go to Control Panel> open User Accounts> Click Turn User Account Control On or Off> Click Continue>Clear the check box and click OK.
7
The DHCP client is unable to obtain an IP address from the DHCP server.
The computer has a 32-bit version of Windows XP installed.

28. Which of the following commands will test a computers NIC for functionality?
ping localhost
Power supply tester
Defrag the hard drive.
It is there to protect against any changes being made to the OS that may be harmful and could make the OS unstable.

29. A customer wants to check whether they have the necessary tools enabled to prevent intrusions and virus attacks on a Windows Vista workstation. Which of the following tools can be used to display the current configuration?
ping -t
Security Center
Execute a Windows repair from the Windows setup media.
A. The host computer is a portable computer - USB devices cannot be converted to a dynamic disk.

30. Which of the following utilities can be used to determine the current partition information on an attached storage device?
Disk Management
Performance Monitor
There is no operating system on the hard drive.
msconfig (choose startup from options)

31. New software has been installed on a workstation and now the workstation is not functioning properly. The user tried to uninstall the software to return the system back to normal but that did not work. Which of the following would be the BEST method
Solid state drive
The damaged ports contacts are shorting against the casing.
Check for the correct print driver.
Use System Restore to restore the system to the point before the software was initially installed.

32. Which of the following is the proper order for powering off and on network components?
Cable modem> router> computer
A
TCP/IP
User Account Control; it can be turned off under User Accounts in the Control Panel.

33. Which of the following are used by the Windows operating system to resolve FQDNs?
NTBTLOG.TXT
Read only permissions
Prevents unauthorized programs from being installed
DNS - HOSTS file

34. A technician is installing a NIC into a users computer. The technician knows the MAC address but does not have the driver. Which of the following will BEST help the technician identify the manufacturer of the NIC card?
Thermal compound
Click on the printer icon and select cancel.
The front USB ports were not connected to the system board header.
The first three octets of the MAC address.

35. A user has noticed several clusters of dead pixels on a laptops LCD screen. The technician is called to investigate and troubleshoot the issue. Which of the following is a possible solution?
Heatsink / cooling fan - Motherboard
Change
IDE but with an adapter
Have the LCD screen replaced.

36. A hard drive is experiencing poor performance. Which of the following would be the BEST option to help improve read/write speeds?
Voltage setting
C:users
Disk Defragmentation
WPA2

37. A client is reporting that their system is operating slowly. The client has a 2GHz processor - 256MB of RAM - and a motherboard designed for gaming. Which of the following components would MOST likely need to be upgraded to increase performance?
very thin layer - making sure to cover the CPU
RAM
Add more RAM.
Configure one of the HDD as master - and one as slave.

38. A new firewall was installed and a customer reports that they can receive email but cannot send email. Which of the following protocols is being blocked?
SMTP
Use a portable anti-static pad and wrist strap - ensuring all components remain on the mat - and the wrist strap is connected to the mat.
7
Satellite

39. A user on a home network would like to be able to use Windows Remote Desktop to connect to the Windows XP Pro desktop from the road. If there are multiple PCs on the home network - which of the following will BEST enable the user to connect using Rem
Enable port forwarding on the router for port 3389 to the IP address.
Have the user boot into Safe Mode by tapping F8 before Windows loads - and run the anti-virus scan once again.
Router
Label every screws location and cable path - Ensure the technician wears an ESD strap.

40. A technician is sent to configure a wireless small office home office (SOHO) network in an urban area. Which of the following utilities can the technician disable to help prevent unauthorized users on the network?
SSID broadcast
RAID Level 1
BOOT.INI
The front USB ports were not connected to the system board header.

41. A customer using a laptop states several letters and numbers (e.g. W -E -S -D -X -C -2 -3) are not properly working on the keyboard. Which of the following is the NEXT step to resolve the issue?
Ensure the keyboard ribbon is firmly plugged into the motherboard.
The chipset includes hyperthreading support.
Safe Mode
There is no operating system on the hard drive.

42. Which of the following wireless standards uses the 5GHz frequency?
802.11a
Read the manufacturers instructions.
Spyware
Update firmware.

43. When the power supply of a PC is performing erratically - which of the following can be used to determine output voltage?
The WLAN card is 802.11b.
Use the Automatic Update feature built into the application - Use scripts.
Device conflict
A multimeter

44. A technician is cleaning spyware from a Windows XP machine. Because of the infections - the unit cannot browse the Internet to obtain anti-virus updates.Which of the following is the BEST course of action?
Boot to Safe Mode with Networking and attempt updates - Apply updates manually by downloading the definition files on another machine.
MAC filtering
netstat
Multimeter

45. Which of the following adapter cards is MOST likely to require an additional power connector to operate properly?
The power supply does not provide enough wattage to power the new graphics card.
PCIe graphics card
System date/time
Applications log

46. A technician is troubleshooting a laptop LCD monitor with an extremely dim screen. Which of the following is the cause?
Backlight failure
RAM
netstat
Mini PCI

47. In NTFS file permissions - which of the following permissions is an option?
Modify
C:Program Files
Windows Firewall
The jumper is set to clear the BIOS settings

48. A user has installed a new firewall and wants to allow only web traffic. They have allowed port 80 on the firewall. When they test the connection they are unable to get to the secure websites. Which of the following should they configure to enable br
Service Manager
The rollers on the printer need to be replaced.
Allow port 443.
The new toner cartridge is bad and should be replaced.

49. Which of the following is the MOST important reason to select the proper wattage power supply for a computer?
The damaged ports contacts are shorting against the casing.
An issue that will not prevent the basic function of the computer.
The power supply must have enough wattage to run all system hardware simultaneously.
System Restore

50. Which of the following is the BEST solution for repairing a hard drive that results in could not read from selected boot disk display upon booting?
chkdsk
Event Viewer
Defrag the hard drive.
Use recovery console and the bootcfg /rebuild command.