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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Which of the following malware types sits quietly in the background to collect and transmit sensitive information from a users computer?
Filters
DHCP
The thermal paste will insulate heat around the processor.
Spyware

2. It is a companys policy to shut down all workstations at the end of the day. However - the majority of employees are leaving disks in their workstations and upon start up the next morning they are receiving a NTLDR is missing error. Which of the foll
Start>Run>mstsc - Start>AllPrograms>Accessories>Communications>Remote Desktop
Hard disk
Device Manager
Change the Boot order in the BIOS.

3. In Windows Vista - where would a technician find User1 desktop files?
Blu-Ray
C:UsersUser1Desktop
IEEE 1394
User Account Control; it can be turned off under User Accounts in the Control Panel.

4. A technician is trying to use the nslookup command. Which of the following needs to be installed before this command can be used?
There is no operating system on the hard drive.
System Properties - Advanced - Performance
A faulty HDD connection
TCP/IP

5. A technician has installed a new wireless access point on an existing small office home office (SOHO) network with WPA security. All wireless computers connect to the new network except one computer that repeatedly asks for the key. Which of the foll
Loopback test
The pass phrase is not correct.
Add the new printer to user's computer.
User Account Control; it can be turned off under User Accounts in the Control Panel.

6. A customer states they cannot connect to a recently installed access point which is located just around the corner from their office. An elevator and a wiring closet are the only things between the customer and the access point. Which of the followin
One of the sticks of RAM is not seated properly.
The pass phrase is not correct.
The power button is not working.
There is too much electrical interference for the signal.

7. A technician is installing a high performance graphics card in a PCI express slot. Which of the following should be done FIRST after inserting the card into the slot?
The laptops AC adapter
Connect the appropriate power cable.
The CMOS battery is failing.
chkdsk /f

8. A technician is given a computer that is very slow but has a fast processor and plenty of memory. Which of the following commands could be used for troubleshooting start-up services?
Adware
msconfig
chkdsk /f
Permissions on the folder containing the financial data.

9. Which of the following BEST explains the purpose of safe mode?
System Properties>Advanced Tab>Performance Options>Advanced Tab
Boots the OS with minimum drivers
The power supply does not provide enough wattage to power the new graphics card.
The new movie is a Blu-ray disc and not compatible with the PC.

10. A technician purchases and installs a replacement motherboard for an older system. Which of the following should the technician do after the installation?
Performance Monitor
Hard disk
Update firmware.
The user has a USB drive in the system.

11. A user wants to ensure that when they connect to a public Wi-Fi network that they are protected against attackers. Which of the following settings will help in preventing intrusion in Windows Vista?
Services MMC Plug-in -Computer Management
TCP/IP
Enable Public location
Label every screws location and cable path - Ensure the technician wears an ESD strap.

12. A user has a wireless network with four PCs and wants to add three more wireless PCs to a location that has poor signal strength. Which of the following devices would the technician add to the network?
Access Point
Clock multiplier
Examine the print queue - stop and then restart the spooler service.
Disable System Restore.

13. Which of the following system utilities will run when a technician types mstsc in the command prompt?
The location type is currently PUBLIC.
The memory is not properly seated.
Remote Desktop
The customers wireless card is not compatible with the new router; they need to have a newer 802.11g card installed.

14. On a Windows XP Professional computer - several service fails to start messages appear. Which of the following service property tabs would be viewed to verify service requirements?
A local administrator must install the application.
BOOT.INI file is corrupt
Dependencies
Regional and Language Options

15. A user notices that the workstations mouse pointer is moving by itself and is executing files. Which of the following is the BEST solution for the user to do?
Blu-Ray
NIC will transmit data in only one direction at a time.
Turn off SSID broadcast.
Call a security technician to report.

16. A user reports that after adding several programs and files the computer is running slower. Which of the following can a technician suggest to correct this issue?
Run defrag
CAT6
Windows 2000
DHCP

17. A user reports they keep getting the error message missing or corrupt dll when logging into Windows. Which of the following can the technician do to resolve this issue?
From the command line - run chkdsk utilizing the /x switch.
Install the Chipset Drivers
Start>Run>typesfc /scannow>ok
BOOT.INI file is corrupt

18. A laptop is connected to an external LCD projector. The computer boots up and the image is visible on the laptop screen but not via the projector. The cable from the laptop to the projector is connected on both ends and is a known good cable. The pro
Start>Run>typesfc /scannow>ok
A corrupted or incorrect video driver is installed.
Disable DHCP
The projector is not set to display the correct video source - The laptop is not set to display to the external video connector.

19. A user notices that when installing a program - the OS displays a dialog box stating that Windows needs your permission to continue. Which of the following options is turned on?
heck if user is a local administrator on the computer
Pull the CMOS battery - Use the appropriate jumper on main board.
defrag
UAC

20. There are four USB devices connected to a clients computer through a USB hub. The client states the external hard drive connected to this hub has had a dramatic deterioration in response time recently. Which of the following is the MOST likely cause?
NTBACKUP.EXE
There are too many devices plugged into the USB hub.
Print a test page from all the trays.
Power Users

21. A technician attempts to convert the E drive to a dynamic disk; however - the option to convert is not available. Which of the following is the MOST likely cause?
FDD
Toggle the NUM lock key.
/bootlogo /noguiboot
A. The host computer is a portable computer - USB devices cannot be converted to a dynamic disk.

22. A user reports that a device is not working. Within the device manager - a red X through the icon of a device indicates which of the following?
They have been infected with malware.
PCIe graphics card
Support multiple PCIe display adapters.
The device is disabled.

23. A client is having trouble connecting to their SOHO network. They use dynamic addresses through their home router. A technician performs an ipconfig /all from the command line and receives this output: Ethernet Adapter Local Area Connection Connectio
IEEE 1394
Update the BIOS.
System properties>Hardware>Driver Signing>Select ignore
DHCP is disabled.

24. Which of the following encryption methods requires a 10-digit network key?
Service Manager
The LCD cable is pinched
64-bit WEP
-t

25. A customer reports that after upgrading their CPU - the system overheats and shuts itself down. Which of the following is MOST likely the cause?
Connect the appropriate power cable.
Thermal compound is not on the processor
10 meters (33 feet)
%systemdrive%Users

26. Which of the following devices can be configured to also be an access point?
Perform a printhead alignment test.
RAM failure
The antivirus service is disabled.
Router

27. A user reports they have forgotten their BIOS password and is unable to boot their system. Which of the following describes the BEST method to correct this problem?
Implement and install a drive encryption program on all company assets.
SATA
Set the CMOS jumper on the motherboard to clear
Look for another expansion slot elsewhere on the unit.

28. Which of the following wireless standards uses the 5GHz frequency?
Remediate the problem and then advise the customer on virus/spyware prevention.
Power supply voltages
802.11a
Pressing F6 during the install to load third party drivers

29. Which of the following components could MOST likely cause a Non-system disk or disk error to occur after POST?
Device conflict
Windows Defender
FDD
The USB hub was not externally powered.

30. A technician is told to configure all new PCs to support Wake on LAN (WOL). After upgrading the NIC to support WOL - the system still does not respond to a WOL call. Which of the following steps needs to be taken to support WOL?
In the BIOS - enable WOL
Look around the monitor for items that maybe interfering with the display.
C:windowssystem - C:windows
tree

31. Which of the following should be installed prior to attaching a heatsink to a processor?
fixmbr
Task Scheduler
A
Thermal compound

32. Which of the following command line utilities could be used to verify basic connectivity between two network devices?
Task Scheduler
Microsoft WindowsVista Enterprise
Copy the photos to a USB drive and copy to the new computer.
tracert - ping

33. A system powers on - begins POST - displays the BIOS version information and then hangs with the error message Error loading operating system. Which of the following is MOST likely cause of this issue?
C:Documents and SettingsUser1
Corrupt MBR
My Computer>Properties>Remote Tab>Allow Users to connect remotely to this computer>Select Remote Users.
Enable port forwarding on the router for port 3389 to the IP address.

34. Which of the following is true when setting default security permissions on a folder?
The location type is currently PUBLIC.
The permissions are inherited by all files and folders within that folder.
tracert
Multimeter

35. A technician is waiting for a user to power on their PC to begin troubleshooting a problem. The computer name is PC1. Which of the following commands can the technician run that will continuously check if the system is reachable?
127.0.0.1
ping -t PC1
Try paper from a different package of paper.
PCIe graphics card

36. A customer has a wireless router with WEP enabled. The customer states it was working before but that they can no longer access the network or the Internet with their wireless PCs. After arriving onsite - the technician can see the SSID. The technici
Using Disk Manager - the new drive must be partitioned - Using Disk Manager - the new drive must be formatted.
Execute a Windows repair from the Windows setup media.
The incorrect WEP is being used.
tree

37. A user reports that their Windows XP PC booted to a desktop which is presented with very rough colors and poor detail on all images displayed.Which of the following is the MOST likely cause and solution of the problem?
The color depth is set too low. Open the Display Properties dialog box and set the Color Quality setting to Highest (64bit).
64-bit WEP
That the proper amount of thermal paste has been applied.
A Blue I on a white field

38. A desktop computer will POST and boot to the operating system. After a few minutes the system will suddenly turn itself off. It is unable to power on again for a few minutes. The problem repeats itself. Which of the following is MOST likely the cause
The CPU is overheating.
C:Windows
Solid state drive
Task Scheduler

39. Which of the following commands will duplicate entire directories from one location to another?
xcopy
Dependencies
The power supply does not provide enough wattage to power the new graphics card.
In the BIOS - enable WOL

40. A technician has been tasked with setting up mirrored disk storage on a Windows XP computer. Which of the following should be installed FIRST?
An issue that will not prevent the basic function of the computer.
DHCP
The system BIOS
RAID controller and two drives

41. By default - which of the following are needed to edit the boot.ini file directly if Show hidden files and folders is enabled in folder options?
Uncheck Hide protected operating system files in folder options - Uncheck the read only attribute in file properties.
Ensure the keyboard ribbon is firmly plugged into the motherboard.
A processor of equal speed to CPU 0
The laptop is configured to boot from the flash drive; the user should be instructed to remove the flash drive and reboot the laptop.

42. A user works daily with video production and needs portable storage which will allow them to transport their work back and forth from home. Taking the users storage and bandwidth requirements into consideration - which of the following would BEST sui
WPA-PSK
An external hard drive connected viaeSATA.
Loopback test
The small space is causing overheating.

43. Which of the following is the proper order for powering off and on network components?
Cable modem> router> computer
WindowsVista
NIC will transmit data in only one direction at a time.
Power supply voltages

44. After a computer has been returned from having the system board replaced - the end user reports that they can no longer access their flash drive when it is plugged into the front USB ports. The keyboard and mouse are plugged into the rear USB ports a
The incorrect WEP is being used.
Thermal compound
The front USB ports were not connected to the system board header.
tracert

45. Which of the following is the default location for user account files in Windows Vista?
SATA v2
The username and password are set to default.
Microsoft WindowsVista Enterprise
C:users

46. AWhich of the following components may cause a paper jam in a laser printer?
Faulty sensor - Worn paper feed roller
A processor of equal speed to CPU 0
Replace the modem.
Apply thermal compound to the chip.

47. Which of the following is the FIRST step a technician should take when installing a wireless network card?
Adware
The device driver is not loaded.
802.11n
Read the manufacturers instructions.

48. A computer will not complete POST and a series of beeps is heard.Which of the following is the BEST material for the technician to consult?
CMOS battery
Manufacturers guidelines for the beep codes
There is no operating system on the hard drive.
Move the secondary hard drive next to the primary hard drive and connect to the primary bus.Connect the new DVD drive as the slave on the secondary bus.

49. A user receives a message on a Windows Vista machine stating that there is an error with the boot configuration data. Which of the following is MOST likely corrupted - stopping the boot process?
Install an updated firmware on the BIOS
BCD
ping windows.com
The user disabled theWiFi adapter with the hardware or software switch.

50. A technician is configuring a second router on a small office home office (SOHO) network. The first router is already assigning IP addresses. Which of the following should the technician perform on the second router to avoid possible IP address confl
Call a security technician to report.
Windows Defender
The ToggleKeys option is enabled.
Disable DHCP