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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A client mentions the hard drive light is on continuously - and their computer is slow. Which of the following would the technician check to determine the MOST likely cause?
The amount of memory
ping /?
DHCP
Two

2. A customer using a laptop states several letters and numbers (e.g. W -E -S -D -X -C -2 -3) are not properly working on the keyboard. Which of the following is the NEXT step to resolve the issue?
Administrators - Power Users - Users - Guests
Format the drive and reload the system.
Ensure the keyboard ribbon is firmly plugged into the motherboard.
An issue that will not prevent the basic function of the computer.

3. Which of the following commands will allow a technician to change a FAT32 file system to an NTFS file system?
convert
An AGP slot - A PCIe slot
format d: /q
User Account Control (UAC).

4. A user states they receive a message Boot device not found half of the time they boot theirsystem. Which of the following is the MOST likely cause?
fixboot
Look for another expansion slot elsewhere on the unit.
Problem with the developing drum
A faulty HDD connection

5. A technician is going to flash the BIOS on a laptop.Which of the following would the technician need to complete this task?
ping localhost
The laptops AC adapter
The customers wireless card is not compatible with the new router; they need to have a newer 802.11g card installed.
Corrupt MBR

6. A technician has just installed an upgraded graphics card. The computers power turns off before it finishes booting. Which of the following is the cause of the problem?
The power supply does not provide enough wattage to power the new graphics card.
Use the Recovery Console and command fixboot.
10 meters (33 feet)
MSCONFIG

7. A technician is changing permissions on a folder. Which of the following is true regarding permissions?
The customers wireless card is not compatible with the new router; they need to have a newer 802.11g card installed.
A deny permission overrides an allow permission.
Press F8 and select Disable Automatic Restart on System Failure.
IEEE 1394

8. Which of the following commands will result in all data being lost on the media selected?
ping windows.com
The user plugged the headphones into the microphone jack.
chkdsk
format

9. A user cannot access the Internet via a proxy server. Which of the following ports needs to be set on the web browser proxy to allow HTTP traffic?
80
Windows Firewall
Device driver issues
Install the correct drivers.

10. A technician is troubleshooting a PC that continuously reboots. The fan works and the heatsink is in good condition. Which of the following should the technician check NEXT?
In Disk Management create a volume on two or more dynamic disks.
That the proper amount of thermal paste has been applied.
Not enough physical RAM installed.
CMOS battery

11. A user has a computer with a 100GB IDE hard drive formatted as a single FAT32 partition. The partition has 50GB of free space but the user receives an error when attempting to save a 5GB video file. Which of the following will resolve this issue?
Wireless access point
The laptop is configured to boot from the flash drive; the user should be instructed to remove the flash drive and reboot the laptop.
Task Scheduler
Convert the partition to NTFS.

12. The office printer continually errors and will not print large documents. Upon inspection the maintenance code indicates an out of memory error. Which of the following is the BEST course of action?
Run a scan in Safe Mode.
The fuser unit for damage
netsh firewall show state
Install more memory in the printer.

13. A technician is trying to load a device driver directly from the manufacturers CD for a PCI NIC. The operating system is Windows Vista. Windows refuses to accept the driver. Which of the following is the MOST likely cause of this problem?
Power Users
Add more RAM.
The driver CD is for Windows XP only.
Multimeter

14. A technician has received a BIOS update and wants to install it on a clients computer. Which of the following should be done before the BIOS update is installed?
The thermal paste will insulate heat around the processor.
Backup theclients data onto removable media.
The customers DNS server is unavailable.
HDD failure

15. New software has been installed on a workstation and now the workstation is not functioning properly. The user tried to uninstall the software to return the system back to normal but that did not work. Which of the following would be the BEST method
msconfig (choose startup from options)
Use System Restore to restore the system to the point before the software was initially installed.
The BIOS needs to be updated.
Cable modem> router> computer

16. A user is experiencing system instability since upgrading to Windows XP Professional. After troubleshooting - the technician states it is a driver incompatibility issue. Which of the following Windows utilities allows a technician to monitor and trou
sigverif
Change the jumper settings on the drive.
MBSA
Public Switched Telephone Network (PSTN)

17. A technician needs to add a second processor to a computers motherboard. In which of the following sockets must the processor be installed?
SNMP
One or more of the new memory modules are faulty and should be removed or replaced.
CPU 1
Go to the BIOS and change the boot order to use the hard drive.

18. Two employees share a computer. The computer has a locally attached USB printer. Both users are local administrators of the computer. Both employees login under their own accounts. Employee A can print with no issue; however - employee B cannot. No e
Employee Bs profile is set to use a virtual printer as the default printer.
Disable SSID broadcast
It is there to protect against any changes being made to the OS that may be harmful and could make the OS unstable.
The jumper is set to clear the BIOS settings

19. When setting security permissions on a folder - which of the following properties apply?
All sub-folders inherit the most restrictive permissions within the folder.
Computer Management - Services MMC Plug-in
Faulty charging circuit
RAM

20. When booting Windows - check disk comes up and runs a scan only on drive E. The PC still boots and shows no signs of any errors or other problems. No installations or other software changes have been made. Which of the following is the MOST likely ca
A thumb drive is connected to the PC.
There is no operating system on the hard drive.
Use a trusted aggressive pop-up blocker. - Avoid notorious websites and hyperlinks.
Permissions on the folder containing the financial data.

21. A power outage caused a computer to shut off while the operating system was running. Which of the following would a technician run to make sure the operating system was not damaged?
Ntldr - boot.ini and ntdetect.com - or - IO.sys - boot.ini and ntboot.sys
CAT6
chkdsk
Start>Run>mstsc - Start>AllPrograms>Accessories>Communications>Remote Desktop

22. A user reports that a device is not working. Within the Device Manager - a yellow ! on the icon of a device indicates which of the following?
The device driver is not loaded.
nslookup
Set the jumpers on both hard drives to C/S.
Add additional memory to the laser printer.

23. A new firewall was installed on a system and since then a remote user has been unable to reach the file server. Which of the following should the technician verify is setup on the new firewall?
The BIOS detected the PCIe video card and disabled the onboard video.
Port forwarding
Default User - All Users
gpupdate /force

24. Which of the following should be disabled on a router - to use a static IP?
Try paper from a different package of paper.
DHCP
Replace the power supply.
/bootlogo /noguiboot

25. A user reports that they are unable to print to a shared network printer. Other users are able to print to the same printer with no problems. Which of the following is the MOST likely solution?
HDD failure
Allows a system to boot into a limited shell with command line functions.
The SSID
De-select PausePrinting from within the Printer menu on the users computer.

26. 1/2 Which of the following actions should a technician take when the Service Control Manager reports - one or more services failed to start?
Use the Automatic Update feature built into the application - Use scripts.
Check Event Viewer to determine which service did not start - Run services.msc to see the state of each service listed.
The most restrictive permission overrides
Use the recovery console to run thefixmbr utility.

27. A technician is updating a computer for a customer by removing their IDE drives and replacing them with SATA drives. The technician notes that these drives have a SATA power connection and a Molex connection. Which of the following is the BEST way to
3
Connect only one of the power connections on the drive.
The antivirus service is disabled.
Go to Control Panel> open User Accounts> Click Turn User Account Control On or Off> Click Continue>Clear the check box and click OK.

28. A Windows XP system stops booting with the error message NTLDR is missing.Which of the following is the BEST resolution for this problem?
Use a network firewall.
fixboot
chkdsk /f
Higher wattage power supply

29. Which of the following commands would provide a list of all local active TCP/IP connections?
The damaged ports contacts are shorting against the casing.
Educate the user.
Computer Management - Services MMC Plug-in
netstat -a

30. A technician is installing a high performance graphics card in a PCI express slot. Which of the following should be done FIRST after inserting the card into the slot?
Windows Firewall is blocking the port.
Connect the appropriate power cable.
80
Dependencies

31. Which of the following is the cause if a user types in the letters U - I and O and displayed on the screen are the figures 4 - 5 and 6 on a laptop?
Turn the computer on and run chkdsk /r
Defrag the hard drive.
Satellite
Toggle the NUM lock key.

32. A user has bought a faster CPU and the manufacturer says it is compatible with their system. The PC does not boot up after installing the new CPU. Which of the following actions should the technician have performed prior to installing the new CPU?
Use the Automatic Update feature built into the application - Use scripts.
Install an updated firmware on the BIOS
The chipset includes hyperthreading support.
-t

33. A client states that they are unable to install a new program. Which of the following can the technician use to connect by means of a terminal services session?
RDP
Blu-Ray
Task Manager
Pull the CMOS battery - Use the appropriate jumper on main board.

34. A technician replaced an internal wireless card in a laptop. The card appears to be installed correctly in Device Manager - but is not able to view available wireless networks. Which of the following is MOST likely the problem?
Loose DC jack
ping
Internal antennas not connected.
the chip has to be seated properly and locked down to be detected.

35. Which of the following tools could be used to test the voltage coming from a laptops AC adapter?
Security Center
Multimeter
TRACERT
tracert

36. After removing several obsolete programs from a PC - a user is experiencing slower than usuallyprocessing times. Which of the following would be the BEST way to speed up the processing?
Manufacturer's website
Corrupt MBR
The network card in the users computer has failed.
Defrag the hard drive.

37. A user gets an error that the SQL service is not started.Which of the following can the technician do to start the service?
64-bit WEP
System properties>Hardware>Driver Signing>Select ignore
Control Panel>Administrative Tools>Services>SQL service>start - My Computer>Manage>Services and Applications>Services>SQL service>start
Regional and Language Options

38. The new security feature in Vista that prevents programs from running with escalated privileges is called:
They have been infected with malware.
The fuser unit for damage
The jumper is set to clear the BIOS settings
User Account Control (UAC).

39. Which of the following is the only guaranteed way to get rid of a virus or malware?
heck if user is a local administrator on the computer
Set the jumpers on both hard drives to C/S.
Format the drive and reload the system.
Spooler service is running.

40. Which of the following encryption methods requires a 10-digit network key?
Blu-Ray
Disk Manager
The CMOS battery is failing.
64-bit WEP

41. A customer requests that a technician setup a secure small office home office (SOHO) wirelessnetwork. Which of the following adds security to the network?
One hard drive must be configured as master - and one as slave.
MAC filtering - Disable SSID broadcast
Four gigabytes
Disk Management

42. A user reports that they set their homepage to Microsoft.com - but every time they open a browser the homepage goes somewhere else - and never the same place twice. Which of the following is the MOST likely reason?
Adware
Satellite
A. The host computer is a portable computer - USB devices cannot be converted to a dynamic disk.
Two Type II cards - One Type III card

43. Which of the following utilities - in Windows - can be configured to perform automatic disk defragmentation?
Task Scheduler
ipconfig /release then ipconfig /renew
convert
Disable services at startup - Disable start up programs.

44. On laptops - the internal wireless adapter is known by which of the following form factors?
Mini PCI
Run Autochk.exe from the Windows Installation Disk.
Press F8 and select Disable Automatic Restart on System Failure.
Microsoft WindowsVista Enterprise

45. Which of the following commands will remove the read only - hidden - archive and system attributes from a file named test.doc?
Cellular card is disabled in the BIOS.
User Account Control (UAC).
msconfig
attrib test.doc -r -a -s -h

46. Which of the following cable types should a technician use to support a 1Gbps SOHO LAN?
format
Cellular card is disabled in the BIOS.
CAT6
Perform a printhead alignment test.

47. A client has installed an additional 1GB of RAM in a computer to accommodate the requirements of a new application. When the application is run a Low on Virtual Memory warning appears. Which of the following steps needs to be taken?
The paging file size settings need to be adjusted.
A. Use the built-in Guest account and set personal files to private.
The data cable is not seated properly.
Four gigabytes

48. Which of the following is true regarding the number of volumes that can be created on a basic disk?
Set the jumpers on both hard drives to C/S.
xcopy
Using either FAT or NTFS - the limit is three - With extended partitions - there is no limit
Heatsink / cooling fan - Motherboard

49. Which of the following tools is used to initiate archive procedures in Windows XP Professional?
NTBACKUP.EXE
fixboot
The permissions are inherited by all files and folders within that folder.
Using either FAT or NTFS - the limit is three - With extended partitions - there is no limit

50. The technician is working on a computer and the air is dry. Which of the following choices is the BEST option?
Quarantined
Public Switched Telephone Network (PSTN)
Go to Control Panel> open User Accounts> Click Turn User Account Control On or Off> Click Continue>Clear the check box and click OK.
Use a portable anti-static pad and wrist strap - ensuring all components remain on the mat - and the wrist strap is connected to the mat.