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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Which of the following procedures in a laptop would be needed to determine the type of RAM installed?
Windows Firewall is blocking the port.
Incorrect or corrupt driver
nslookup
Open the computers RAM compartment and inspect the labels.

2. A user reports that their system is starting to run slower - especially when opening large local files. The system has sufficient RAM for the users applications - but the hard drive seems to have higher than normal activity when opening large files.
User Account Control; it can be turned off under User Accounts in the Control Panel.
Check the functionality of the LCD cutoff switch
Disk Defragmenter
The BIOS needs to be updated.

3. A workgroup user reports not being able to print to the new printer. Everyone else in the workgroup can print to the new printer and the user can still automatically send print jobs to the old printer. Which of the following will solve the issue?
Control Panel>Tools>Folder Options>File Types
127.0.0.1
tracert
Set the new printer as the default printer. - Add the new printer to users computer.

4. A user wants to connect to a cellular network with a laptop while traveling. The laptop has aninternal cellular network card that is activated through the provider.Which of the following is the MOST likely reason that the card is not visible to the o
format
Service Manager
bootcfg /rebuild
Cellular card is disabled in the BIOS.

5. After a printhead change - a user reports poor print quality on their inkjet printer. Which of the following should the technician do to resolve this issue?
Perform a printhead alignment test.
Solid state
Change
Three

6. After a technician installs a new CMOS battery on a motherboard - which of the following will the technician have to change?
System date/time
An external hard drive connected viaeSATA.
RIMM modules must be installed in pairs.
Toner cartridge

7. Users in an office are having problems connecting to certain resources outside of their network. The technician suspects that a router on the network has failed. Which of the following tools can be used to determine the point of failure on the networ
format
The computers CMOS battery has lost its charge.
tracert
Manufacturers guidelines for the beep codes

8. A users laptop is constantly accessing the hard drive. Which of the following is the BEST solution?
Add more RAM.
Drive light is always on even when no programs are running. - Cannot perform any anti-virus updates.
DHCP
chkdsk

9. A user cannot access the Internet via a proxy server. Which of the following ports needs to be set on the web browser proxy to allow HTTP traffic?
chkdsk /f
Upgrade the power supply to a higher wattage model.
80
DHCP

10. A user reports that their Windows XP machine restarts automatically on boot and the screen flashes blue for half a second. Which of the following allows a technician to capture the error code?
Run defrag
Press F8 and select Disable Automatic Restart on System Failure.
Task Scheduler
Incorrect or corrupt driver

11. Which of the following commands is used to review and repair protected Windows XP files?
The laptop is configured to boot from the flash drive; the user should be instructed to remove the flash drive and reboot the laptop.
Use the recovery console to run thefixmbr utility.
sfc
Incorrect proxy settings

12. Which of the following BEST controls the amount of virtual memory in a Windows XP system?
System Properties - Advanced - Performance
Filters
25
The deny was selected on all share permissions

13. If indexing is enabled on a local PC - which of the following will be directly affected?
The new toner cartridge is bad and should be replaced.
Power Users
chkntfs
File searching

14. A desktop computer will POST and boot to the operating system. After a few minutes the system will suddenly turn itself off. It is unable to power on again for a few minutes. The problem repeats itself. Which of the following is MOST likely the cause
C:Windows
The CPU is overheating.
RAM
RJ-11

15. A customer reports that all printed documents display random characters. Which of the following is the MOST likely cause of this problem?
tracert
Power supply voltages
RAID 0
Incorrect or corrupt driver

16. A customer wants to purchase a new motherboard that supports SLI. Which of the following will the new motherboard need to be able to do?
Use the Automatic Update feature built into the application - Use scripts.
Support multiple PCIe display adapters.
B
format

17. When configuring a wireless access point - which of the following options would BEST disable guest access?
Enable MAC address filtering
Backup theclients data onto removable media.
Default Gateway
Slow response - web page redirection or unable to display web pages

18. There are four USB devices connected to a clients computer through a USB hub. The client states the external hard drive connected to this hub has had a dramatic deterioration in response time recently. Which of the following is the MOST likely cause?
Write all of the error message down immediately.
Disable services at startup - Disable start up programs.
There are too many devices plugged into the USB hub.
Connect the appropriate power cable.

19. A user is reporting that after replacing the toner cartridge on the laser printer it has started to produce print jobs with dirty spots around the page. Which of the following is the MOST likely cause of the problem?
The paging file size settings need to be adjusted.
Not enough physical RAM installed.
The new toner cartridge is bad and should be replaced.
Power supply

20. A Windows XP system locks up after the GUI starts to load. The system will start in Safe Mode. The Event Viewer reports that a driver failed to load. Which of the following methods would help diagnose the problem?
The power supply is not supplying enough power.
Update the video card drivers to the latest version.
Enable boot logging. In Safe Mode - read the ntbtlog.txt file.
A Blue I on a white field

21. A user receives a new laptop and attempts to put the PCMCIA card from their previous laptop in the expansion slot of the new laptop. The card does not slide all the way into the slot. Which of the following device types will MOST likely fit the slot
ExpressCard
Add an access point.
Disable System Restore -update virus definitions - restart in Safe Mode - run full scan.
Satellite

22. A technician purchases and installs a replacement motherboard for an older system. Which of the following should the technician do after the installation?
Port forwarding rules
An external hard drive connected viaeSATA.
Update firmware.
sfc

23. Which of the following adapter cards is MOST likely to require an additional power connector to operate properly?
Allows a system to boot into a limited shell with command line functions.
Quarantined
PCIe graphics card
Control Panel>Administrative Tools>Services>SQL service>start - My Computer>Manage>Services and Applications>Services>SQL service>start

24. A technician is troubleshooting a PC that is experiencing poor performance. Which of the following would be the BEST place for the technician to view the amount of RAM installed on the PC?
System Information
the customer purchase anti-virus software - update the anti-virus software frequently - and not to open any emails unless familiar with the sender.
Mount the SATA drive into an available 3.5 drive bay. Connect one end of a data cable to the drives signal connector - and the other to the SATA 0 connector on the motherboard. Connect an available 15-pin power connector to the drive.
NTBACKUP.EXE

25. A user reports they are unable to access the Internet. The technician attempts to ping 127.0.0.1 - which fails. Which of the following is the MOST likely source of the problem?
SATA
Device Manager
The network card in the users computer has failed.
User Account Control; it can be turned off under User Accounts in the Control Panel.

26. Which of the following computer management tools would be used to restart the print spooler in Windows XP?
The drive is a dynamic disk moved from another system.
The pass phrase is not correct.
Services
DHCP is disabled.

27. Which of the following is true for a 10/100 NIC running at full-duplex?
The power button is not working.
Dependencies
rdisk.exe
NIC will simultaneously transmit data in both directions at a time.

28. A technician is adding a new device to a system and is unable to find the driver disk. Which of the following is he BEST place to retrieve the latest drivers?

29. A technician needs to edit the default path in Windows XP. In which of the following can they accomplish this task?
Loopback test
143
Determine the available wattage offered by the power supply andensure it meets the power needed for all of the system components.
System Properties>Advanced>Environment variables>System variables

30. Which of the following tools should a technician use when replacing a motherboard in a PC?
Safe Mode
Anti-static wrist strap
FAT32 cannot handle single files larger than 4GB.
Remote Desktop

31. A customer wants to install a new writable optical drive. They have a very large collection of files and want the new drive to be able to archive. Which of the following drive technologies would allow them to archive their collection using the fewest
The BIOS needs to be updated.
The second USB connector increases the power and enables functionality of the device.
Blu-Ray
The customers wireless card is not compatible with the new router; they need to have a newer 802.11g card installed.

32. Each time a user tries to print a large color graphic the user receives an out of memory error message. The user needs to print the document now for an upcoming meeting. Which of the following would BEST solve the issue?
Change
The front USB ports were not connected to the system board header.
Listen for beep codes to determine if the video card needs reseated.
Instruct the user to decrease the graphics resolution of the image.

33. Which of the following may be required if a system shuts down after installing a new high performance video card?
Run defrag
143
An external hard drive connected viaeSATA.
Higher wattage power supply

34. A technician suspects a virus has infected a users Windows XP Professional computer. Which ofthe following is the proper course of action?
Disable System Restore -update virus definitions - restart in Safe Mode - run full scan.
Install the correct drivers.
Modify
check the hard drive to ensure it is working.

35. Which of the following are commonly associated with dial-up networking?
NTBTLOG.TXT
Sidebar
Wireless access point
Public Switched Telephone Network (PSTN)

36. After installing a single new RIMM memory module the system fails to start properly or recognize the new memory. Which of the following is MOST likely the problem?
RIMM modules must be installed in pairs.
Multimeter
Public Switched Telephone Network (PSTN)
fixboot

37. A technician is waiting for a user to power on their PC to begin troubleshooting a problem. The computer name is PC1. Which of the following commands can the technician run that will continuously check if the system is reachable?
Computer Management - Services MMC Plug-in
ping -t PC1
Format the drive and reload the system.
The front side bus speed or clock multiplier is wrong.

38. When the power supply of a PC is performing erratically - which of the following can be used to determine output voltage?
In the Control Panel - select Administrative Tools - select Services -click on the Print Spooler service and select start.
Format the drive and reload the system.
A Blue I on a white field
A multimeter

39. A technician uses DHCP for all computers on the network and static IP addresses for all printers on the network. Which of the following will enforce this policy?
Run the chkdsk command.
Exclude the printers IP addresses from the DHCP scope.
Start>Run>typesfc /scannow>ok
Computer Management - Services MMC Plug-in

40. Which of the following tools could be used to test the voltage coming from a laptops AC adapter?
Task Scheduler
Multimeter
Hard disk
20

41. A user reports that an important file has been quarantined by the antivirus program. The technician should advise them the file has been:
Map a new drive to an NTFS folder hosted by a different volume.
Install the correct drivers.
20
copied to a safe location and can be recovered using the antivirus program.

42. A Windows computer receives a stop error (e.g. bluescreen) on boot. Which of the following when run from recovery console could correct the issue?
There are too many devices plugged into the USB hub.
Configure a MAC filter for the permitted laptops.
Check the DNS server.
chkdsk

43. A user asked to have a second hard drive installed on a single IDE channel in a computer. Which of the following must be taken into account?
The network card in the users computer has failed.
C:UsersUser1
Two Type II cards - One Type III card
One hard drive must be configured as master - and one as slave.

44. Which of the following wireless standards uses the 5GHz frequency?
Change
C:users
NTBTLOG.TXT
802.11a

45. In Windows Vista - where would a technician find User1 desktop files?
Anti-static wrist strap
Spyware
Change the Boot order in the BIOS.
C:UsersUser1Desktop

46. Which of the following are methods to automatically update the antivirus application?
Control Panel>Tools>Folder Options>File Types
only obtain software from known and reputable sources.
System Information
Use the Automatic Update feature built into the application - Use scripts.

47. AWhich of the following components may cause a paper jam in a laser printer?
Toggle the NUM lock key.
Faulty sensor - Worn paper feed roller
Blu-Ray
Update anti-virus and malware software and scan.

48. Which of the following malware types sits quietly in the background to collect and transmit sensitive information from a users computer?
That the proper amount of thermal paste has been applied.
Spyware
File searching
rdisk.exe

49. A user reports that they cannot access a file on the local D drive of their PC. This is a non-system/non-boot drive. The technician needs to run chkdsk without rebooting the system. Which of the following methods will meet this goal?
Find the proper manufacturer documentation.
From the command line - run chkdsk utilizing the /x switch.
The CMOS battery is failing.
The username and password are set to default.

50. A customer reports their system will not boot up. A technician determines the problem is a corrupt master boot record. Which of the following must be done to run the repair?
md
c:users<<username>>
Use the recovery console to run thefixmbr utility.
BOOT.INI file is corrupt