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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Additional RAM has been added to a PC. When the RAM amount is checked within Windows the additional memory is not reflected. Which of the following is the MOST likely cause?
Blu-Ray
Wireless access point
The RAM was not properly seated in its memory slot.
Update firmware.

2. After replacing the RAM on a clients system - a technician gets a loud beeping noise and the computer will not successfully POST. Which of the following is the MOST likely cause of the problem?
One of the sticks of RAM is not seated properly.
Manually start the service.
Toggle the NUM lock key.
Higher wattage power supply

3. Which of the following commands will display the local routing table?
Run defrag
chkdsk /f
netstat -nr
NTBACKUP.EXE

4. Which of the following commands will make a new directory?
Unplug the CMOS battery - Switch on the reset jumper.
DHCP
Permissions on the folder containing the financial data.
md

5. When a network service fails to start at boot-up - which of the following is the BEST solution for this?
Task Scheduler
BOOT.INI deleted
Install a wireless range extender to boost the signal.
Manually start the service.

6. The Accounting Department reports that their new program runs on all computers except two. Which of the following logs will have the MOST information about this problem?
net help
Convert both drives to a dynamic disk.
Applications log
No device driver found

7. Which of the following command line utilities can be used to check for open ports?
Allow port 443.
Read only permissions
Install a wireless range extender to boost the signal.
netstat

8. When converting a dynamic disk to a basic disk in Windows - which of the following will occur?
Any data on existing volumes will be permanently lost.
The BIOS needs to be updated.
LCD power inverter.
Satellite

9. A technician is troubleshooting a PC that is blocking SMTP requests. Which of the following ports will the technician need to open?
SATA v2
Application
25
The driver CD is for Windows XP only.

10. A technician has completed a computer repair by editing the registry. Which of the following should the technician do NEXT?
Enable boot logging. In Safe Mode - read the ntbtlog.txt file.
Ensure all features of the system are functioning.
Lid switch
convert

11. Which of the following wireless encryption standards would provide the HIGHEST level of security?
WPA-PSK
Read only permissions
One of the sticks of RAM is not seated properly.
C:Usersuser1Desktop

12. In Device Manage - an exclamation point next to a device indicates which of the following?
Disable the integrated video card.
Remove the floppy disk.
Device conflict
802.11n

13. When replacing a laptops hard drive - which of the following may need to be updated?
The system BIOS
chkdsk
Port forwarding
C. Turn off SSID - enable WPA2 - implement MAC filtering and change key every 30 days

14. On which of the following hard drive types must a technician change the jumper setting to match the motherboard/cabling combination?
SATA
A corrupted or incorrect video driver is installed.
PATA
Try paper from a different package of paper.

15. Which of the following BEST describes the general meaning of a warning in one of the Event Viewer logs?
Netstat
An issue that will not prevent the basic function of the computer.
20
C:Documents and SettingsUser1

16. When receiving a Missing NTLDR error - which of the following is the FIRST action that should be taken?
Start>Run>mstsc - Start>AllPrograms>Accessories>Communications>Remote Desktop
It is there to protect against any changes being made to the OS that may be harmful and could make the OS unstable.
Check for a floppy disk in the FDD.
Install the Chipset Drivers

17. When using FTP to transfer files which of the following is used to retrieve a file from a remote server?
get
The thermal paste will insulate heat around the processor.
Use the recovery console to run thefixmbr utility.
SMTP

18. Which of the following can be accessed with the Computer Management MMC snap-in tool?
Replace the modem.
Anti-static wrist strap
DHCP is disabled.
Event Viewer Logs - Disk Management - Device Manager

19. A power outage caused a computer to shut off while the operating system was running. Which of the following would a technician run to make sure the operating system was not damaged?
dir
Power supply tester
chkdsk
Boot order in the BIOS

20. A user notices that the workstations mouse pointer is moving by itself and is executing files. Which of the following is the BEST solution for the user to do?
Default Gateway
Call a security technician to report.
Enable port forwarding on the router for port 3389 to the IP address.
Modify

21. A customer has a wireless router with WEP enabled. The customer states it was working before but that they can no longer access the network or the Internet with their wireless PCs. After arriving onsite - the technician can see the SSID. The technici
Label every screws location and cable path - Ensure the technician wears an ESD strap.
A faulty HDD connection
Enable MAC filtering.
The incorrect WEP is being used.

22. A user reports that their CAD files will display correctly in low resolution but not in high resolution after installing a new graphics card. Which of the following will MOST likely fix this problem?
Update the video card drivers to the latest version.
The memory is bad and must be replaced. - The BIOS is not at the latest revision.
QoS
It is there to protect against any changes being made to the OS that may be harmful and could make the OS unstable.

23. A home user reports that they can access the Internet but they are having issues connecting to the game server through their home wireless router. Which of the following settings should the technician adjust?
Check the functionality of the LCD cutoff switch
tracert
An issue that will not prevent the basic function of the computer.
Port forwarding rules

24. A user is reporting that after replacing the toner cartridge on the laser printer it has started to produce print jobs with dirty spots around the page. Which of the following is the MOST likely cause of the problem?
Install more RAM.
tracert
The new toner cartridge is bad and should be replaced.
Parental Controls

25. A technician is replacing an LCD for a tablet PC but the touch screen functionality is not working. Which of the following is MOST likely the cause?
The device driver for the LCD is corrupt.
Run ipconfig /release then ipconfig /renew
SNMP
IEEE 1394 card

26. When a SMART error is received on a computer - which of the following devices MOST likely has a problem?
A Blue I on a white field
Hard disk
Faulty charging circuit
The front side bus speed or clock multiplier is wrong.

27. A customer reports that after upgrading their CPU - the system overheats and shuts itself down. Which of the following is MOST likely the cause?
Thermal compound is not on the processor
UAC
tree
The BIOS needs to be updated.

28. Which of the following profiles are automatically created by Windows XP during installation?
Default User - All Users
Hard drive
Reseat and check all cables.
C:users

29. The technician is working on a computer and the air is dry. Which of the following choices is the BEST option?
Service Manager
Use a portable anti-static pad and wrist strap - ensuring all components remain on the mat - and the wrist strap is connected to the mat.
RIMM modules must be installed in pairs.
Disconnect the computer from the network.

30. Which of the following computer management tools would be used to restart the print spooler in Windows XP?
The projector is not set to display the correct video source - The laptop is not set to display to the external video connector.
nslookup
The user has a USB drive in the system.
Services

31. A user reports that they cannot access a file on the local D drive of their PC. This is a non-system/non-boot drive. The technician needs to run chkdsk without rebooting the system. Which of the following methods will meet this goal?
Support multiple PCIe display adapters.
The laptop has the older miniPCI expansion slot and the new card uses miniPCI express.
BOOT.INI file is corrupt
From the command line - run chkdsk utilizing the /x switch.

32. A technician is replacing a heatsink. Which of the following will the technician MOST likely use to complete this job?
The system BIOS
Pressing F6 during the install to load third party drivers
Thermal compound
Access Point

33. Which of the following is the default location for user account files in Windows Vista?
A thumb drive is connected to the PC.
C:users
The computer has a 32-bit version of Windows XP installed.
C:users

34. A user reports that their Windows XP PC booted to a desktop which is presented with very rough colors and poor detail on all images displayed.Which of the following is the MOST likely cause and solution of the problem?
It is there to protect against any changes being made to the OS that may be harmful and could make the OS unstable.
Using either FAT or NTFS - the limit is three - With extended partitions - there is no limit
The color depth is set too low. Open the Display Properties dialog box and set the Color Quality setting to Highest (64bit).
BitLocker drive encryption

35. A customer is experiencing problems with the display after their computer is fully booted but reports seeing the BIOS splash screen during boot. Which of the following would MOST likely be the cause?
De-select PausePrinting from within the Printer menu on the users computer.
The LCD cable is pinched
Windows Defender
A corrupted or incorrect video driver is installed.

36. A customer reports that all print outs from their laser printer are smeared. Which of the following is the MOST likely cause?
The system is not providing enough power to the USB port.
Backup theclients data onto removable media.
The fuser is not working properly.
TRACERT

37. A technician suspects a computer has a virus - which of the following BEST describes the FIRST action to take?
wf.msc
Disconnect the computer from the network.
Click on the printer icon and select cancel.
A

38. Which of the following will restore the BIOS after a failed update?
The ToggleKeys option is enabled.
Replace the BIOS chip - Restore from backup
Check Event Viewer to determine which service did not start - Run services.msc to see the state of each service listed.
Power supply

39. A technician wants to hide the wireless router's ID. Which of the following would accomplish this?
7
25
Disable SSID broadcast
Enable boot logging. In Safe Mode - read the ntbtlog.txt file.

40. A user works daily with video production and needs portable storage which will allow them to transport their work back and forth from home. Taking the users storage and bandwidth requirements into consideration - which of the following would BEST sui
IDE but with an adapter
The computer case was opened.
Control Panel>Administrative Tools>Services>SQL service>start - My Computer>Manage>Services and Applications>Services>SQL service>start
An external hard drive connected viaeSATA.

41. A technician has installed a new WAP into a SOHO environment - which of the following will provide the HIGHEST level of security?
Format from the command line - Disk Management MMC Snap-In
A deny permission overrides an allow permission.
C. Turn off SSID - enable WPA2 - implement MAC filtering and change key every 30 days
%userprofile%AppDataLocal

42. A customer reports their system will not boot up. A technician determines the problem is a corrupt master boot record. Which of the following must be done to run the repair?
The proxy server has been configured to block the site.
\ALPHAC$
Use the recovery console to run thefixmbr utility.
System date/time

43. A user wants to track websites that certain individuals are going to throughout the day on Windows Vista. Which of the following tools can be used to perform this action?
Parental Controls
Using either FAT or NTFS - the limit is three - With extended partitions - there is no limit
SSH
The DHCP server is unavailable.

44. Which of the following components could MOST likely cause a Non-system disk or disk error to occur after POST?
NIC properties> Internet Protocol Properties
FDD
RJ-11
The new drives jumper is set for master.

45. A technician needs to edit the default path in Windows XP. In which of the following can they accomplish this task?
User Account Control (UAC).
Replace the power supply.
The CPU is overheating.
System Properties>Advanced>Environment variables>System variables

46. A Windows XP system locks up after the GUI starts to load. The system will start in Safe Mode. The Event Viewer reports that a driver failed to load. Which of the following methods would help diagnose the problem?
Loopback test
tracert
The fuser unit for damage
Enable boot logging. In Safe Mode - read the ntbtlog.txt file.

47. A computer has the below network configuration: IP Address: 192.168.1.5 Subnet mask: 255.255.255.0. Which of the following is the default gateway for the computer?
DHCP
192.168.1.1
The system is not providing enough power to the USB port.
127.0.0.1

48. A technician has received a Windows XP PC for repair with the following boot error Unmountable boot volume. Which of the following is the FIRST procedure that should be tried to correct the problem?
The print head needs to be adjusted.
Higher wattage power supply
Boot into the recovery console and runchkdsk /r
Power supply tester

49. A computer is failing to boot. Which of the following tools would be used FIRST in troubleshooting?
Power supply tester
Solid state
Heatsink / cooling fan - Motherboard
Windows 2000

50. A computer will not complete POST and a series of beeps is heard.Which of the following is the BEST material for the technician to consult?
Check if the computer manufacturer uses a separate power inverter for the screen.
Manufacturers guidelines for the beep codes
Change the jumper settings on the drive.
Disable SSID broadcast