Test your basic knowledge |

Comptia A + Computer Repair Practicals

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Which of the following commands would a technician use to disable startup programs in Windows XP?






2. A technician has recovered a system from a virus infection but some of the system files were compromised. Which of the following tools can be run from the run dialog box to replace or repair system files?






3. Operating system files for Windows Vista and Windows XP are located in which of the following?






4. Additional RAM has been added to a PC. When the RAM amount is checked within Windows the additional memory is not reflected. Which of the following is the MOST likely cause?






5. A client has installed an additional 1GB of RAM in a computer to accommodate the requirements of a new application. When the application is run a Low on Virtual Memory warning appears. Which of the following steps needs to be taken?






6. Windows XP Professional was remotely installed on a workstation overnight. The next day - the customer states the workstation is attempting to reinstall the OS again. Which of the following actions should be taken to use the installed OS?






7. A client calls after connecting the keyboard and mouse to a new computer. The client indicates that neither the keyboard nor the mouse works. The technician has determined these devices are connected through the PS/2 ports. Which of the following rec






8. Which of the following profiles are automatically created by Windows XP during installation?






9. A user asked to have a second IDE hard drive installed on their computer. Which of the following should be done FIRST?






10. A technician replaces two 1GB DIMMs with two 2GB DIMMs. When the installed RAM amount is verified in Windows Vista - only 3GB appears. Which of the following is the MOST likely cause?






11. A technician is configuring a small office home office (SOHO) router to allow FTP access. Which of the following ports will the technician open?






12. A technician notices that after Windows Vista loads - the antivirus software does not start properly. Which of the following is the problem?






13. Multiple customers are reporting that network response time is very slow. The technician suspects that excessive broadcasts may be causing the problem. Which of the following is the BEST tool to troubleshoot this issue?






14. Which of the following directory paths is the default profile folder for User1 in Windows 2000?






15. Which of the following may be required if a system shuts down after installing a new high performance video card?






16. A technician replaced an internal wireless card in a laptop. The card appears to be installed correctly in Device Manager - but is not able to view available wireless networks. Which of the following is MOST likely the problem?






17. A technician is performing a DSL and telephone installation at the same time. In order to use the DSL connection and the phones at the same time - without interference - which of the following does the technician need to install?






18. A printer is leaving a ghost image on the printed pages. Which of the following would MOST likely be causing the issue?






19. Which of the following commands will fix the master boot record?






20. A user wants to track websites that certain individuals are going to throughout the day on Windows Vista. Which of the following tools can be used to perform this action?






21. Where in Windows XP would a secondary DNS IP address be entered - that is used when the primary DNS server is unavailable?






22. In which of the following is the default location of user files (e.g. My Documents - Favorites - Desktop) in Windows Vista?






23. Which of the following wireless standards uses the 5GHz frequency?






24. A remote user is attempting to install a new external storage device on their computer. The user reports they only have one port open on the back of the device and the port is similar to the USB port their mouse is connected to. The port has a bevel






25. A technician is repeatedly called to a users desk because the user is being prompted during all installation of software and during the launching of certain programs. Which of the following features is causing this prompting to occur?






26. A user reports that browser windows keep opening on their own after the user has closed their browser. Which of the following is occurring?






27. Which of the following files are required to startWindows XP boot process?






28. A user reports that even though their anti-virus program is detecting and removing viruses on their system - the malware returns after successive restarts on their Windows Vista machine. The user has restarted the machine four times already. Which of






29. Which of the following is the cause if a user types in the letters U - I and O and displayed on the screen are the figures 4 - 5 and 6 on a laptop?






30. When replacing a laptop keyboard - the FIRST thing to do is:






31. A technician is determining the baseline system requirements for new computers that their company is going to purchase. Which of the following system utilities should the technician run on the users existing PCs to help anticipate future system resou






32. Which of the following will disable the UAC in Windows Vista?






33. A user reports not being able to print to a new printer but can print to an old printer. Everyone else in the same workgroup can print to the new printer. Which of the following will MOST likely solve the issue?






34. When using Device Manager - a yellow QUESTION NO: mark indicates which of the following?






35. Which of the following system utilities will run when a technician types mstsc in the command prompt?






36. Which of the following commands allows a technician to scan protected files and check the files version?






37. Which of the following operating systems uses BitLocker to encrypt files on the hard drive?






38. While powering up a desktop PC - the unit will repeat three short beeps and will not POST. Which of the following is MOST likely the problem?






39. A customer needs help as the application log is full. They want to leave it the same size but maintain existing entries for future reference. Which of the following is the BEST course of action?






40. A client states that their Internet browser is running slow and there are multiple windows popping up onto the desktop. Which of the following is the BEST procedure to perform to resolve these issues?






41. A client has a problem with one of the workstations serial ports. Which of the following tools will diagnose the problem?






42. A client is having problems sending their email. If the company uses SMTP - which of the following ports is configured by default on their email client to allow mail out?






43. A user reports that their CAD files will display correctly in low resolution but not in high resolution after installing a new graphics card. Which of the following will MOST likely fix this problem?






44. A user states their laptop will not stay on unless they hold the AC adapter plug in a certain position. Which of the following is the MOST likely cause?






45. A technician attempts to convert the E drive to a dynamic disk; however - the option to convert is not available. Which of the following is the MOST likely cause?






46. After installing a high performance video adapter - the users computer reboots whenever resource intensive applications are run. Which of the following will MOST likely correct the problem?






47. A user wants to add an optical drive to their computer to archive 100GB of data.Which of the following writable optical drives will allow them to archive this data using the fewest discs?






48. A user has a wireless network with four PCs and wants to add three more wireless PCs to a location that has poor signal strength. Which of the following devices would the technician add to the network?






49. A client reports that the LCD on their laptop has no display - but outlines of the graphics can be seen from some angles and an external monitor displays will no issues.Which of the following is the MOST likely cause?






50. Which of the following should be installed prior to attaching a heatsink to a processor?