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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Which of the following is the proper order of user group rights - starting with the group having the most rights?
Toggle the NUM lock key.
chkdsk
Administrators - Power Users - Users - Guests
chkdsk /f

2. Which of the following can be used to have applications and scripts run at regular intervals?
No device driver found
25
Task Scheduler
Manually start the service.

3. A user has recently reported that a PC is having a problem sending emails using an email client in the Windows XP system. However - the PC can receive emails. Which of the following could be responsible for this problem?
sfc
SMTP
%userprofile%AppDataLocal
The user has a USB drive in the system.

4. A user emails a remote assistance invitation to a technician. The technician receives and responds to the invitation but cannot connect to the users PC. Which of the following is the BEST reason for the failure?
The OS firewall is blocking the application.
Format from the command line - Disk Management MMC Snap-In
LCD backlight failure
Modify

5. Which of the following permissions can be assigned when giving shared folder permissions but not when assigning NTFS permissions?
convert
Blu-Ray discs are not compatible with DVD drives
Change
NTBACKUP.EXE

6. A powered on workstation will not show a monitor display and there are no beep codes. Which of the following is the MOST likely cause?
The jumper is set to clear the BIOS settings
The front side bus speed or clock multiplier is wrong.
Make sure the PS/2 plugs and ports are color matched.
The PC only has IDE ports available for expansion - not the needed SATA ports.

7. A technician has received a BIOS update and wants to install it on a clients computer. Which of the following should be done before the BIOS update is installed?
A
The floppy drive
Backup theclients data onto removable media.
Add additional RAM to the printer.

8. Upon trying to print - a computer gives the error that the printer spooler service is not started. Which of the following tools could be used to restart the printer spooler service?
Services MMC Plug-in -Computer Management
Internal antennas not connected.
The new drives jumper is set for master.
sfc /scannow

9. Which of the following commands would a technician use to view the active application connections on a local PC to the network?
netstat
netsh firewall show state
Move the secondary hard drive next to the primary hard drive and connect to the primary bus.Connect the new DVD drive as the slave on the secondary bus.
The Network Location Type is Public.

10. An application is not responding - and the technician wants to end the process. Which of the following methods will allow Task Manager to be accessed?
C:Usersuser1Desktop
chkdsk
The user plugged the headphones into the microphone jack.
Pressing Ctrl-Alt-Del and selecting Task Manager - Right clicking on the task bar and selecting Task Manager.

11. A user has a PC displaying the message No Operating System Found and the user hears a clicking noise. Which of the following devices should the technician check FIRST?
DHCP
Disk Defragmentation
Hard drive
The user plugged the headphones into the microphone jack.

12. The customer brings their mini-tower and a new DVD/RW drive they want installed. The technician finds a second hard drive in an empty 5.25 bay connected to the secondary bus and jumpered as a slave. The ribbon cable will not stretch from the primary
Tuner card
Format from the command line - Disk Management MMC Snap-In
Move the secondary hard drive next to the primary hard drive and connect to the primary bus.Connect the new DVD drive as the slave on the secondary bus.
The network uses MAC filtering.

13. Which of the following is the BEST utility to use when mounting a hard disk as a folder in a Windows XP Professional machine?
The chipset includes hyperthreading support.
Loop back plug
Connect the appropriate power cable.
Disk Manager

14. Which of the following commands will display the local routing table?
netstat -nr
De-select PausePrinting from within the Printer menu on the users computer.
Socket 754
Perform a printhead alignment test.

15. A technician is updating a computer for a customer by removing their IDE drives and replacing them with SATA drives. The technician notes that these drives have a SATA power connection and a Molex connection. Which of the following is the BEST way to
fixboot
Connect only one of the power connections on the drive.
Read the manufacturers instructions.
Manufacturer's website

16. Which of the following commands will send signals to the computers network card to see if it responds?
One device will need to be removed before an additional device will fit.
RAM failure
SSH
ping localhost

17. Which of the following BEST describes the general meaning of a warning in one of the Event Viewer logs?
xcopy
An AGP slot - A PCIe slot
An issue that will not prevent the basic function of the computer.
Boot order in the BIOS

18. Which of the following commands will fix the master boot record?
The username and password are set to default.
Backup theclients data onto removable media.
RAID controller and two drives
fixmbr

19. A technician needs to add a second processor to the empty socket on a computers motherboard. Which of the following should be used?
A processor of equal speed to CPU 0
There is too much electrical interference for the signal.
format
netstat -nr

20. A computer has become infected with a piece of malware. The current system software has detected the threat and moved it into a special state. Which of the following terms BEST defines the state?
Quarantined
tracert
Change
Turn off SSID broadcast.

21. A technician has removed spyware from a users computer. Which of the following commands would BEST verify that all system files are intact and in their original versions?
sfc
Sidebar
USB
The rollers on the printer need to be replaced.

22. When installing additional memory in a notebook computer - the MOST important point to remember is:
the chip has to be seated properly and locked down to be detected.
Toner probe
De-select PausePrinting from within the Printer menu on the users computer.
chkdsk

23. A clients PC is having problems connecting to a certain website. Which of the following tools would be used to evaluate the hops taken from the clients PC to the website?
The small space is causing overheating.
TRACERT
Diskpart
The driver CD is for Windows XP only.

24. Which of the following commands will duplicate entire directories from one location to another?
Pop-ups
Move the secondary hard drive next to the primary hard drive and connect to the primary bus.Connect the new DVD drive as the slave on the secondary bus.
64-bit WEP
xcopy

25. Which of the following is the default location for user account files in Windows Vista?
Enable MAC address filtering
The memory is bad and must be replaced. - The BIOS is not at the latest revision.
disabled.
C:users

26. After removing several obsolete programs from a PC - a user is experiencing slower than usuallyprocessing times. Which of the following would be the BEST way to speed up the processing?
Defrag the hard drive.
192.168.1.1
bootcfg /rebuild
De-select PausePrinting from within the Printer menu on the users computer.

27. When booting Windows - check disk comes up and runs a scan only on drive E. The PC still boots and shows no signs of any errors or other problems. No installations or other software changes have been made. Which of the following is the MOST likely ca
Check the functionality of the LCD cutoff switch
A thumb drive is connected to the PC.
msconfig
The CMOS battery is defective.

28. Which of the following BEST explains the purpose of safe mode?
Print a test page from all the trays.
Sidebar
Boots the OS with minimum drivers
Higher wattage power supply

29. Each time a user tries to print a document; the user receives a out of memory error message. Which of the following would BEST solve the issue?
Add additional RAM to the printer.
Check if the computer manufacturer uses a separate power inverter for the screen.
DHCP service has stopped
Windows Firewall

30. Which of the following PING command switches will not stop until the technician tells it to?
-t
All sub-folders inherit the most restrictive permissions within the folder.
rdisk.exe
Wireless access point

31. In Windows Vista - where would a technician find User1 desktop files?
The BIOS needs to be updated.
Multimeter
Wireless access point
C:UsersUser1Desktop

32. A user receives a message on a Windows Vista machine stating that there is an error with the boot configuration data. Which of the following is MOST likely corrupted - stopping the boot process?
There is no operating system on the hard drive.
BCD
The proxy server has been configured to block the site.
The most restrictive permission overrides

33. A user reports they are unable to access network resources. The users IP address is currently 169.254.0.1. On a network with DHCP configured - the user should be instructed to:
C:users
run IPCONFIG /RENEW.
Anti-static wrist strap
copied to a safe location and can be recovered using the antivirus program.

34. When using FTP to transfer files which of the following is used to retrieve a file from a remote server?
Implement and install a drive encryption program on all company assets.
Lid switch
Toner probe
get

35. Which of the following commands will result in all data being lost on the media selected?
Parental Controls
format
Mount the SATA drive into an available 3.5 drive bay. Connect one end of a data cable to the drives signal connector - and the other to the SATA 0 connector on the motherboard. Connect an available 15-pin power connector to the drive.
Modify

36. A user has installed a new firewall and wants to allow only web traffic. They have allowed port 80 on the firewall. When they test the connection they are unable to get to the secure websites. Which of the following should they configure to enable br
Boot in Safe Mode to remove.
Allow port 443.
ipconfig /release then ipconfig /renew
The username and password are set to default.

37. When printing a document an out of memory error is displayed on the printer. Which of the following is MOST likely the issue?
nslookup
Install the Chipset Drivers
Outdated signature files allowed a virus attack
The file is too large for the printer.

38. Which is of the following is the maximum file size for FAT32?
Check Event Viewer to determine which service did not start - Run services.msc to see the state of each service listed.
the customer purchase anti-virus software - update the anti-virus software frequently - and not to open any emails unless familiar with the sender.
Defrag the hard drive.
Four gigabytes

39. A technician is asked to build a system that will resist hard drive failure due to being dropped or excessive vibration. Which of the following hard drive types would be the BEST choice?
Configure a MAC filter for the permitted laptops.
DHCP
remove the AC power.
Solid state drive

40. A technician is upgrading memory on a laptop. Upon removing the access door the technician sees only one memory expansion slot. The documentation stated there were two. Which of the following should the technician do?
Tuner card
Look for another expansion slot elsewhere on the unit.
The first three octets of the MAC address.
Have the user boot into Safe Mode by tapping F8 before Windows loads - and run the anti-virus scan once again.

41. A technician has installed a new WAP into a SOHO environment - which of the following will provide the HIGHEST level of security?
A corrupted or incorrect video driver is installed.
RIMM modules must be installed in pairs.
C. Turn off SSID - enable WPA2 - implement MAC filtering and change key every 30 days
Mount the SATA drive into an available 3.5 drive bay. Connect one end of a data cable to the drives signal connector - and the other to the SATA 0 connector on the motherboard. Connect an available 15-pin power connector to the drive.

42. A technician has been asked to replace a hard drive in a laptop. The documentation calls for an IDE hard drive. Upon removal - the drive has an unfamiliar connector.Which of the following types of hard drives is in the laptop?
Update the BIOS.
nslookup
C:windowssystem - C:windows
IDE but with an adapter

43. Unauthorized changes are being made to the customers router. Which of the following would MOST likely be the cause?
File searching
SNMP
The username and password are set to default.
Incorrect proxy settings

44. By default - which of the following are needed to edit the boot.ini file directly if Show hidden files and folders is enabled in folder options?
80
Uncheck Hide protected operating system files in folder options - Uncheck the read only attribute in file properties.
The WLAN card is 802.11b.
Use a trusted aggressive pop-up blocker. - Avoid notorious websites and hyperlinks.

45. After a computer has been returned from having the system board replaced - the end user reports that they can no longer access their flash drive when it is plugged into the front USB ports. The keyboard and mouse are plugged into the rear USB ports a
The paging file size settings need to be adjusted.
The boot priority is set to CD-ROM in the BIOS.
The front USB ports were not connected to the system board header.
System Information

46. Which of the following tools would a technician use to reassign a drive letter?
Disk Management
netstat
eSATA
The fuser is not working properly.

47. A user is having printing issues and receives an error message that the print spooler is not running. Which of the following methods can be used to start the print spooler?
Go to Control Panel (User Accounts and Family Safety) - User Accounts -Turn User Account Control on or off.
In the Control Panel - select Administrative Tools - select Services -click on the Print Spooler service and select start.
The CMOS battery is failing.
Netstat

48. A user reports that they are unable to print to a shared network printer. Other users are able to print to the same printer with no problems. Which of the following is the MOST likely solution?
Upgrade the power supply to a higher wattage model.
fixboot
De-select PausePrinting from within the Printer menu on the users computer.
Use the Recovery Console and command fixboot.

49. A customer using Windows Vista wants to disable User Account Control (UAC). Which of the following responses should the technician give to explain the UAC?
Microsoft WindowsVista Enterprise
Satellite
It is there to protect against any changes being made to the OS that may be harmful and could make the OS unstable.
The system is not providing enough power to the USB port.

50. Which of the following commands will allow a technician to disable startup programs?
msconfig (choose startup from options)
C:Documents and SettingsUser1
WPA2
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