Test your basic knowledge |

Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. How many volts does a power supplys 4-pin Molex connector carry to internal devices?
chkntfs
Permissions on the folder containing the financial data.
RAM
5 volts

2. Which of the following is the FIRST step after a clean Windows XP Installation?
Thermal compound is not on the processor
chkdsk /f
Connect only one of the power connections on the drive.
Install the Chipset Drivers

3. A customer is experiencing screen issues on their aging laptop. The technician discovers that the laptop has a tendency to decrease/increase screen brightness without user intervention - and sometimes it completely loses screen brightness. There is h
copied to a safe location and can be recovered using the antivirus program.
Control Panel>Tools>Folder Options>File Types
LCD power inverter.
Loop back plug

4. Which of the following BEST describes why a technician should avoid touching the copper piping on heat sinks?
ping /?
Disable DHCP
Connect an audio cable between the drive and the sound card
Oil from the skin can decrease coppers ability to conduct heat.

5. A user reports they are unable to access the Internet. The technician attempts to ping 127.0.0.1 - which fails. Which of the following is the MOST likely source of the problem?
Dependencies
The network card in the users computer has failed.
System date/time
Computer Management - Services MMC Plug-in

6. A user reports that email is working but they are unable to access the Internet. Which of the following is the NEXT step in solving the issue?
Check the DNS server.
There are too many devices plugged into the USB hub.
Not enough physical RAM installed.
Hard disk

7. Which of the following should a technician check FIRST if a Windows XP user is trying to print a document and is getting the error message Print sub-system not available?
Device driver issues
Wireless access point
Spooler service is running.
Check the functionality of the LCD cutoff switch

8. Which of the following should be the FINAL step a technician should take once they have cleaned a system of a malware infection?
Educate the user.
netstat
Move the secondary hard drive next to the primary hard drive and connect to the primary bus.Connect the new DVD drive as the slave on the secondary bus.
It forces cooler air across the motherboard.

9. When installing a small office home office (SOHO) network - which of the following can a technician configure to hide wireless networks from unauthorized users and attackers?
Disable SSID broadcast
Create a striped set.
UAC
Cable tester

10. A user is reporting that the image on their CRT monitor is shaking and giving them eye strain. The technician notices the display is OK at first - then after a minute it begins wavering. Which of the following is the FIRST step the technician should
Look around the monitor for items that maybe interfering with the display.
192.168.1.1
An AGP slot - A PCIe slot
From the command line: net start spooler - Open the Services MMC>right click Print Spooler>Start

11. A user is getting ready to upgrade the graphics card in their computer with a performance PCIe graphics card. The user has verified that they have a 16x PCIe slot on their motherboard. Which of the following may also need to be upgraded?
Power supply
System properties>Hardware>Driver Signing>Select ignore
Problem with the developing drum
chkntfs

12. Which of the following will restore the BIOS after a failed update?
BitLocker drive encryption
Use a portable anti-static pad and wrist strap - ensuring all components remain on the mat - and the wrist strap is connected to the mat.
The boot priority is set to CD-ROM in the BIOS.
Replace the BIOS chip - Restore from backup

13. In NTFS file permissions - which of the following permissions is an option?
Turn on and configure BitLocker.
Modify
Add an access point.
Power Users

14. A laptop screen is extremely faint when booting. There is no backlight but the image appears to be on the screen. Which of the following is the BEST step to follow next?
System Properties - Advanced - Performance
NTBTLOG.TXT
Check if the computer manufacturer uses a separate power inverter for the screen.
Disk Manager

15. A user wants to prevent certain individuals from using the Internet throughout the day in Windows Vista. Which of the following tools can be used to perform this action?
Parental Controls
Install more memory in the printer.
One device will need to be removed before an additional device will fit.
The color depth is set too low. Open the Display Properties dialog box and set the Color Quality setting to Highest (64bit).

16. After a printhead change - a user reports poor print quality on their inkjet printer. Which of the following should the technician do to resolve this issue?
Set the CMOS jumper on the motherboard to clear
A virus has infected the system.
Toggle the NUM lock key.
Perform a printhead alignment test.

17. A technician installs a new USB inkjet printer for a client. The client tests the printer by printing several pages. The text output is unreadable. Which of the following is the BEST solution for the problem?
Install the correct drivers.
disabled.
Set the jumpers on both hard drives to C/S.
The SSID

18. A technician has received a BIOS update and wants to install it on a clients computer. Which of the following should be done before the BIOS update is installed?
ping -t PC1
Two Type II cards - One Type III card
Backup theclients data onto removable media.
PATA

19. A technician suspects a computer has a virus - which of the following BEST describes the FIRST action to take?
Disconnect the computer from the network.
IEEE 1394 card
The DHCP server is unavailable.
Any data on existing volumes will be permanently lost.

20. Which of the following commands should be used to change a FAT volume into a NTFS volume?
System Properties>Advanced>Environment variables>System variables
convert
chkntfs
Add the new printer to user's computer.

21. Which of the following command will display a list of folders and files?
A Blue I on a white field
dir
format
The CMOS battery is defective.

22. A technician is trying to use the nslookup command. Which of the following needs to be installed before this command can be used?
the customer purchase anti-virus software - update the anti-virus software frequently - and not to open any emails unless familiar with the sender.
PATA
TCP/IP
The device is disabled.

23. A customer reports that all printed documents display random characters. Which of the following is the MOST likely cause of this problem?
Disable SSID broadcast
There is too much electrical interference for the signal.
bootcfg /rebuild
Incorrect or corrupt driver

24. A user receives an Access is Denied error when trying to install an application on their computer. Which of the following should the technician check FIRST?
heck if user is a local administrator on the computer
D. IP address - Subnet mask - Gateway - MAC address - DNS - Lease obtained/expiration.
Use the recovery console to run thefixmbr utility.
Disable System Restore -update virus definitions - restart in Safe Mode - run full scan.

25. When replacing a laptops hard drive - which of the following may need to be updated?
5 volts
The system BIOS
The LCD cable is pinched
Not enough physical RAM installed.

26. In which of the following locations is the Windows Vista local user settings found?
DNS - HOSTS file
CMOS battery
%userprofile%AppDataLocal
tracert - ping

27. When turning on a PC a series of beeps is heard but no display is seen.Which of the following could be the issue?
netstat -a
CAT6
The memory is not installed correctly.
remove the AC power.

28. Which of the following PING command switches will not stop until the technician tells it to?
The laptop has the older miniPCI expansion slot and the new card uses miniPCI express.
Power Users
-t
Use the Recovery Console and command fixboot.

29. A power outage caused a computer to shut off while the operating system was running. Which of the following would a technician run to make sure the operating system was not damaged?
Voltage setting
chkdsk
Connect the appropriate power cable.
Go to Control Panel> open User Accounts> Click Turn User Account Control On or Off> Click Continue>Clear the check box and click OK.

30. A computer takes a long time to boot to the operating system because it tries to load from the optical drive first. Which of the following is the MOST likely cause?
Check for the correct print driver.
Power supply
The boot priority is set to CD-ROM in the BIOS.
80

31. A technician is troubleshooting a PC that will not obtain an IP address from the network. The NIC is setup for automatic IP addressing. Which of the following would be the MOST likely cause?
The amount of memory
Implement and install a drive encryption program on all company assets.
DHCP service has stopped
Call a security technician to report.

32. After replacing the RAM on a clients system - a technician gets a loud beeping noise and the computer will not successfully POST. Which of the following is the MOST likely cause of the problem?
One of the sticks of RAM is not seated properly.
PCIe graphics card
The new drives jumper is set for master.
Install a wireless range extender to boost the signal.

33. A technician has installed a maintenance kit on a laser printer and replaced all consumables. Which of the following should the technician do NEXT?
An issue that will not prevent the basic function of the computer.
fixboot
Perform a printhead alignment test.
Reset the page count.

34. A user reports the dot matrix printer does not print clearly on part 4 and 5 of the multi-part form. Which of the following should be preformed FIRST?
SSH
The computer has a 32-bit version of Windows XP installed.
The print head needs to be adjusted.
HDD failure

35. Which of the following will occur if too much thermal paste is used on a processor?
Uncheck Hide protected operating system files in folder options - Uncheck the read only attribute in file properties.
Multimeter
The thermal paste will insulate heat around the processor.
Device is disabled

36. On a Windows Vista PC - where are the user files located?
C:users
Exclude the printers IP addresses from the DHCP scope.
Incorrect or corrupt driver
The boot priority is set to CD-ROM in the BIOS.

37. When using Device Manager - a red X indicates which of the following?
Device is disabled
RAM failure
PATA
Administrators - Power Users - Users - Guests

38. A technician is asked to build a system that will resist hard drive failure due to being dropped or excessive vibration. Which of the following hard drive types would be the BEST choice?
Disk Defragmentation
The incorrect WEP is being used.
Solid state drive
Event Viewer

39. After installing multiple hard drives in a computer - the technician finds that some of the drives will intermittently be unavailable. Which of the following is the MOST likely reason that the drives are periodically unavailable?
disabled.
Parental Controls
Ensure the keyboard ribbon is firmly plugged into the motherboard.
The power supply is not supplying enough power.

40. A user reports that their optical drive has power and they can put a disk in it - but it does not access the disk nor does the drive show in My Computer. Which of the following is the MOST likely reason?
System date/time
dir /a
The data cable is not seated properly.
Install more memory in the printer.

41. In a 64-bitWindows operating system - which of the following directories is created twice - once for 32-bit applications and once for 64-bit applications?
dir
C:Program Files
The file is too large for the printer.
20

42. Which of the following may be required if a system shuts down after installing a new high performance video card?
The permissions are inherited by all files and folders within that folder.
Configure a MAC filter for the permitted laptops.
Use a trusted aggressive pop-up blocker. - Avoid notorious websites and hyperlinks.
Higher wattage power supply

43. A customer wants to guard against Spyware on a Windows Vista workstation. Which of the following default programs is installed for this purpose?
User Account Control; it can be turned off under User Accounts in the Control Panel.
netstat -a
Manually start the service.
Windows Defender

44. Which of the following is the BEST solution for repairing a hard drive that results in the NTLDR is missing display upon booting?
Port forwarding
One device will need to be removed before an additional device will fit.
Use recovery console and the fixboot command.
Incorrect or corrupt driver

45. A technician is replacing a heatsink. Which of the following will the technician MOST likely use to complete this job?
Thermal compound
Boot into the recovery console and runchkdsk /r
The pass phrase is not correct.
Try paper from a different package of paper.

46. A customer states they cannot print and they are getting a message that the print spooler has not started. Which of the following will correct this error in the LEAST amount of time?
Performance Monitor
\ALPHAC$
Lid switch
From the command line: net start spooler - Open the Services MMC>right click Print Spooler>Start

47. Which of the following cable types should a technician use to support a 1Gbps SOHO LAN?
Replace the power supply.
xcopy
The computers CMOS battery has lost its charge.
CAT6

48. A technician is upgrading memory on a laptop. Upon removing the access door the technician sees only one memory expansion slot. The documentation stated there were two. Which of the following should the technician do?
Look for another expansion slot elsewhere on the unit.
Pop-ups
The USB plug is not seated properly. - The BIOS is not configured for USB support.
Change the jumper settings on the drive.

49. A user asked to have a second hard drive installed on a single IDE channel in a computer. Which of the following must be taken into account?
The USB plug is not seated properly. - The BIOS is not configured for USB support.
The print head needs to be adjusted.
Power supply
One hard drive must be configured as master - and one as slave.

50. A technician is tracing a cable from a desk back to a patch panel in the wiring closet. The cables are not labeled. Which of the following tools would BEST trace the cable?
The USB hub was not externally powered.
Boot order in the BIOS
bootcfg /rebuild
Induction toners