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Test your basic knowledge |
Comptia A + Computer Repair Practicals
Start Test
Study First
Subjects
:
certifications
,
comptia-a-+
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Which of the following is the MOST likely cause of the system losing the date and time after every reboot?
DHCP
Power Users
\ALPHAC$
The CMOS battery is failing.
2. Which of the following commands is used to review and repair protected Windows XP files?
sfc
The technician failed to connect the antenna wires to theWiFi card.
Format from the command line - Disk Management MMC Snap-In
Set the correct permissions for the user
3. A technician is replacing the motherboard on a laptop. Which of the following should the technician do as a best practice?
Label every screws location and cable path - Ensure the technician wears an ESD strap.
tracert
Application
Wireless Router
4. A technician installed a new motherboard. Which of the following steps should the technician take NEXT?
Services MMC Plug-in -Computer Management
An AGP slot - A PCIe slot
Update the BIOS.
ping windows.com
5. A user is reporting that after replacing the toner cartridge on the laser printer it has started to produce print jobs with dirty spots around the page. Which of the following is the MOST likely cause of the problem?
ping /?
The new toner cartridge is bad and should be replaced.
DHCP service has stopped
The device driver for the LCD is corrupt.
6. A user has a computer with a 100GB IDE hard drive formatted as a single FAT32 partition. This drive is only used to store data. The user adds a second 100GB hard drive and wants to mirror the two drives. When the user goes to disk management there is
\ALPHAC$
Convert both drives to a dynamic disk.
That the proper amount of thermal paste has been applied.
Port 21 is open - The proxy setting in the antivirus application
7. A technician is configuring a small office home office (SOHO) router to allow FTP access. Which of the following ports will the technician open?
Communicates with network devices
The damaged ports contacts are shorting against the casing.
20
Boot into the recovery console and runchkdsk /r
8. A client is having problems with creating file shares on the network. Which of the following groups MUST the client be a member of to create shares?
Wireless Router
Power Users
\ALPHAC$
Disable the integrated video card.
9. A customer reports that they are unable to access any network resources. To test the functionality of the customers NIC - the technician should use which of the following?
Spyware
Loopback test
dir /a
Use the Automatic Update feature built into the application - Use scripts.
10. A customer states that their laser printer keeps stating there is a paper jam but the customer does not see any paper jams. The technician inspects the printer and confirms that there is no paper jams and finds the printer does not make an attempt to
Faulty sensor
Any data on existing volumes will be permanently lost.
Four gigabytes
Format the drive and reload the system.
11. The recommended time to schedule an anti-virus scan is:
during a time of low activity
xcopy
RAID Level 1
TRACERT
12. Which of the following malware types sits quietly in the background to collect and transmit sensitive information from a users computer?
Blu-Ray discs are not compatible with DVD drives
Spyware
The DHCP client is unable to obtain an IP address from the DHCP server.
Cellular card is disabled in the BIOS.
13. A technician installed an internal modem on a PC.Which of the following connector types will plug into the phone jack?
RJ-11
SMTP
Disk Defragmentation
10 meters (33 feet)
14. Which of the following commands will allow a technician to change a FAT32 file system to an NTFS file system?
Power Users
Disk Management
convert
Install the Chipset Drivers
15. A user reports that email is working but they are unable to access the Internet. Which of the following is the NEXT step in solving the issue?
Inverter board
Disable SSID broadcast
The username and password are set to default.
Check the DNS server.
16. Which of the following broadband networking technologies is MOST widely available in isolated areas?
Satellite
Control Panel>Administrative Tools>Services>SQL service>start - My Computer>Manage>Services and Applications>Services>SQL service>start
System Information
A
17. A user reports that their Windows XP PC booted to a desktop which is presented with very rough colors and poor detail on all images displayed.Which of the following is the MOST likely cause and solution of the problem?
Task Manager
De-select PausePrinting from within the Printer menu on the users computer.
The color depth is set too low. Open the Display Properties dialog box and set the Color Quality setting to Highest (64bit).
Create a striped set.
18. When troubleshooting a network connectivity issue - which of the following commands can BEST determine the IP address of the remote device that is causing the problem?
tracert
Uncheck Hide protected operating system files in folder options - Uncheck the read only attribute in file properties.
Replace the power supply.
The Network Location Type is Public.
19. Which of the following is the BEST response upon seeing a STOP error in Windows XP?
Disable System Restore -update virus definitions - restart in Safe Mode - run full scan.
Manufacturer's website
Write all of the error message down immediately.
A Blue I on a white field
20. A user reports their LCD monitor has failed and replaces it with a CRT. On boot up - the monitor displays POST - but displays an Out of range message when the GUI starts to load. Which of the following methods should the technician use to resolve the
Add additional RAM to the printer.
ping
Start the PC in Enable VGA Mode; reboot after login in normal mode.
The WLAN card is 802.11b.
21. Which of the following BEST controls the amount of virtual memory in a Windows XP system?
Power supply voltages
System Properties - Advanced - Performance
The hard drive needs to be replaced.
C:Program Files
22. In a defaultWindows Vista installation - which of the following directory paths would a file on the desktop of user1 be placed?
Toner cartridge
Connect only one of the power connections on the drive.
C:Usersuser1Desktop
Not enough physical RAM installed.
23. A technician has completed a computer repair by editing the registry. Which of the following should the technician do NEXT?
SATA
The proxy server has been configured to block the site.
Ensure all features of the system are functioning.
The power button is not working.
24. A user has a computer with a 100GB IDE hard drive formatted as a single FAT32 partition. The partition has 50GB of free space but the user receives an error when attempting to save a 5GB video file. Which of the following will resolve this issue?
Upgrade the power supply to a higher wattage model.
Convert the partition to NTFS.
Toner cartridge
chkdsk /f
25. Which of the following commands will remove the read only - hidden - archive and system attributes from a file named test.doc?
Educate the user.
SSID broadcast
attrib test.doc -r -a -s -h
tracert
26. In Windows Vista - which of the following commands would be used to verify that the previous system shutdown routine was completely successful?
SMTP
chkntfs
C:users
User Account Control; it can be turned off under User Accounts in the Control Panel.
27. Which of the following files are required to startWindows XP boot process?
Disable System Restore.
ping localhost
Multimeter
Ntldr - boot.ini and ntdetect.com - or - IO.sys - boot.ini and ntboot.sys
28. Which of the following would MOST likely indicate the presence of malware on a PC?
sfc
System properties>Hardware>Driver Signing>Select ignore
Slow response - web page redirection or unable to display web pages
A. The host computer is a portable computer - USB devices cannot be converted to a dynamic disk.
29. A user notices that when installing a program - the OS displays a dialog box stating that Windows needs your permission to continue. Which of the following options is turned on?
Device conflict
Heatsink / cooling fan - Motherboard
Socket 754
UAC
30. Shortly after a technician installed additional RAM in a users Windows 2000 workstation - the computer became stuck in a reboot loop. Which of the following will MOST likely restore the computers normal operation?
System Properties>Advanced>Environment variables>System variables
One or more of the new memory modules are faulty and should be removed or replaced.
Backup theclients data onto removable media.
Not enough physical RAM installed.
31. A user reports that an important file has been quarantined by the antivirus program. The technician should advise them the file has been:
Corrupt MBR
Three
copied to a safe location and can be recovered using the antivirus program.
IEEE 1394
32. While using Windows Vista - a technician needs to access the Advanced Windows Firewall configuration page. Which of the following commands should the technician use?
Configure a MAC filter for the permitted laptops.
sfc
wf.msc
check the hard drive to ensure it is working.
33. Which of the following commands would create an emergency repair disk for the Windows 2000 Professional operating system?
rdisk.exe
UAC
Sidebar
C:Usersuser1Desktop
34. In a Windows Vista workstation - a user reports that after installing a well-known Internet application certain network features do not function. Which of the following is MOST likely the issue?
Windows Firewall is blocking the port.
eSATA
Power supply tester
WPA2
35. Which of the following utilities can be run on a Windows XP Professional computer - if it is suspected that the file system structure has become damaged?
Device Manager
In Disk Management create a volume on two or more dynamic disks.
Connects the processor to the main memory - measured in MHz
chkdsk
36. A technician replaces two 1GB DIMMs with two 2GB DIMMs. When the installed RAM amount is verified in Windows Vista - only 3GB appears. Which of the following is the MOST likely cause?
copied to a safe location and can be recovered using the antivirus program.
The RAM was not properly seated in its memory slot.
Windows Vista 32-bit can only address up to 3GB of memory.
Support multiple PCIe display adapters.
37. Shortly after the Press Ctrl-Alt-Delete to login screen appears in Windows XP - a user gets the error One or more services failed to start. Which of the following locations could be accessed to identify the service that did not start and attempt to s
CAT6
chkdsk
The drive is a dynamic disk moved from another system.
Computer Management - Services MMC Plug-in
38. A user asked to have a second IDE hard drive installed on their computer. Which of the following should be done FIRST?
Change
C:Usersuser1Desktop
Configure one of the HDD as master - and one as slave.
BCD
39. When installing a small office home office (SOHO) network - which of the following can a technician configure to hide wireless networks from unauthorized users and attackers?
Disable SSID broadcast
USB
Disable System Restore.
Oil from the skin can decrease coppers ability to conduct heat.
40. Which of the following commands can be executed from the run line in Windows XP?
msconfig
-t
IEEE 1394 card
Service Manager
41. New software has been installed on a workstation and now the workstation is not functioning properly. The user tried to uninstall the software to return the system back to normal but that did not work. Which of the following would be the BEST method
WPA-PSK
Use System Restore to restore the system to the point before the software was initially installed.
edit boot.ini
eSATA
42. A user has installed a second hard drive into a computer and receives a message stating Invalid Boot Volume. Which of the following should a technician recommend to solve this problem?
Examine the print queue - stop and then restart the spooler service.
Check the DNS server addresses and verify they are current.
Set the jumpers on both hard drives to C/S.
netstat -a
43. A technician is troubleshooting a PC that will not obtain an IP address from the network. The NIC is setup for automatic IP addressing. Which of the following would be the MOST likely cause?
tracert
Use a mounted folder.
Not enough physical RAM installed.
DHCP service has stopped
44. A laptop is connected to an external LCD projector. The computer boots up and the image is visible on the laptop screen but not via the projector. The cable from the laptop to the projector is connected on both ends and is a known good cable. The pro
User Account Control; it can be turned off under User Accounts in the Control Panel.
C:UsersUser1
The projector is not set to display the correct video source - The laptop is not set to display to the external video connector.
Update the BIOS.
45. A customer is experiencing problems with the display after their computer is fully booted but reports seeing the BIOS splash screen during boot. Which of the following would MOST likely be the cause?
The device driver for the LCD is corrupt.
TRACERT
A corrupted or incorrect video driver is installed.
Power Users
46. When booting a Windows XP computer - two screens pop-up that offer a choice between two operating systems to boot to. Dual boot configuration is not installed on this computer. Which of the following files needs to be changed?
The user disabled theWiFi adapter with the hardware or software switch.
MSCONFIG
BOOT.INI
System Restore
47. A technician is installing a video card on a PC that currently has an onboard video card. The new video card is installed but will not display an image. Which of the following actions is required?
Using either FAT or NTFS - the limit is three - With extended partitions - there is no limit
Task Scheduler
check the hard drive to ensure it is working.
Disable the integrated video card.
48. A technician has installed a new WAP into a SOHO environment - which of the following will provide the HIGHEST level of security?
Instruct the user to decrease the graphics resolution of the image.
Corrupt MBR
C. Turn off SSID - enable WPA2 - implement MAC filtering and change key every 30 days
Start the PC in Enable VGA Mode; reboot after login in normal mode.
49. Which of the following will cause a ghost image on a printout?
The paging file size settings need to be adjusted.
FDD
Task Scheduler
Problem with the developing drum
50. A technician is replacing a hard drive with a new 30GB drive formatted with FAT32. While transferring a 5GB file an error appears indicating that the new drive has insufficient space for the transfer. Which of the following is the cause of the proble
FAT32 cannot handle single files larger than 4GB.
Faulty sensor - Worn paper feed roller
The use of a flash drive to copy the script into all the desktops.
Configure one of the HDD as master - and one as slave.