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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. When would be the optimum time to schedule a virus scan?
The PC only has IDE ports available for expansion - not the needed SATA ports.
After working hours
Support multiple PCIe display adapters.
Power Users

2. Which of the following commands would a technician use to view the active application connections on a local PC to the network?
Pull the CMOS battery - Use the appropriate jumper on main board.
netstat
Power supply tester
The projector is not set to display the correct video source - The laptop is not set to display to the external video connector.

3. The Accounting Department reports that their new program runs on all computers except two. Which of the following logs will have the MOST information about this problem?
Task Scheduler
Start>Run>typesfc /scannow>ok
sfc
Applications log

4. The performance tab of Task Manager shows two CPUs. The system only has one physical CPU. Which of the following is the MOST likely cause?
c:users<<username>>
The chipset includes hyperthreading support.
Adware
System Properties>Advanced>Environment variables>System variables

5. A technician is resolving a computers IP address to a hostname but cannot remember the correct switch. Which of the following can the technician use to find the correct switch?
Thermal compound
Determine the available wattage offered by the power supply andensure it meets the power needed for all of the system components.
ping /?
ExpressCard

6. A customer has asked a technician to configure a RAID array that will provide data protection using the fewest number of disks. The computer has room for two additional drives. Which of the following RAID levels should be configured?
sfc
Power supply
RAID Level 1
Update firmware.

7. Members of which of the following groups are able to run legacy and certified applications - but do not have full system permissions in Windows XP?
eSATA
That the proper amount of thermal paste has been applied.
Power Users
25

8. A technician has installed a new WAP into a SOHO environment - which of the following will provide the HIGHEST level of security?
Satellite
Oil from the skin can decrease coppers ability to conduct heat.
check the hard drive to ensure it is working.
C. Turn off SSID - enable WPA2 - implement MAC filtering and change key every 30 days

9. Which of the following commands would be used to display hidden files?
Disk Defragmenter
dir /a
md
msconfig

10. A user has downloaded a game from the Internet. Afterwards they notice that links from search sites get redirected to unusual pages. After the problem is corrected - the user asks how the problem can be prevented in the future. The technician should
sigverif
RAM
only obtain software from known and reputable sources.
A thumb drive is connected to the PC.

11. Which of the following commands will make a new directory?
md
From the command line: net start spooler - Open the Services MMC>right click Print Spooler>Start
Adware
The fans are not cooling properly.

12. A user is unable to receive FTP antivirus updates from the vendor but has network connectivity. Which of the following settings should be checked?
Power supply
Port 21 is open - The proxy setting in the antivirus application
sfc
Perform a printhead alignment test.

13. A user reports that a program in Windows XP is not responding. A technician remotes into the user's computer to end the process. Which of the following is used to force the program to shutdown?
Task Manager
Start>Run>typesfc /scannow>ok
Check the functionality of the LCD cutoff switch
Remove the floppy disk.

14. A technician is cleaning spyware from a Windows XP machine. Because of the infections - the unit cannot browse the Internet to obtain anti-virus updates.Which of the following is the BEST course of action?
Boot to Safe Mode with Networking and attempt updates - Apply updates manually by downloading the definition files on another machine.
802.11n
Enable Public location
QoS

15. A technician is waiting for a user to power on their PC to begin troubleshooting a problem. The computer name is PC1. Which of the following commands can the technician run that will continuously check if the system is reachable?
Device is disabled
run IPCONFIG /RENEW.
There is too much electrical interference for the signal.
ping -t PC1

16. A technician is replacing a defective DVD drive. After installing the new device - the BIOS does not recognize the DVD drive. Which of the following is MOST likely the solution?
Change the jumper settings on the drive.
Determine the available wattage offered by the power supply andensure it meets the power needed for all of the system components.
Exclude the printers IP addresses from the DHCP scope.
Boot to Safe Mode with Networking and attempt updates - Apply updates manually by downloading the definition files on another machine.

17. A technician would like to install a new primary SATA drive into a computer. Which of the following scenarios BEST describes the physical setup required for this task?
Mount the SATA drive into an available 3.5 drive bay. Connect one end of a data cable to the drives signal connector - and the other to the SATA 0 connector on the motherboard. Connect an available 15-pin power connector to the drive.
Upgrade the power supply to a higher wattage model.
msconfig
Manually start the service.

18. How many volts does a power supplys 4-pin Molex connector carry to internal devices?
sfc
Have the user boot into Safe Mode by tapping F8 before Windows loads - and run the anti-virus scan once again.
5 volts
Allows a system to boot into a limited shell with command line functions.

19. A technician is troubleshooting a laptop LCD monitor with an extremely dim screen. Which of the following is the cause?
NIC properties> Internet Protocol Properties
Ensure all features of the system are functioning.
The color depth is set too low. Open the Display Properties dialog box and set the Color Quality setting to Highest (64bit).
Backlight failure

20. Which of the following will occur if too much thermal paste is used on a processor?
The user disabled theWiFi adapter with the hardware or software switch.
C. Turn off SSID - enable WPA2 - implement MAC filtering and change key every 30 days
The thermal paste will insulate heat around the processor.
An issue that will not prevent the basic function of the computer.

21. A technician is troubleshooting a PC that will not turn on. The technician has determined that the PC is on a known good power outlet. Which of the following should the technician check NEXT?
The CPU is overheating.
Power supply
Manufacturer's website
SMTP

22. Which of the following would MOST likely indicate the presence of malware on a PC?
The computer case was opened.
A faulty HDD connection
Slow response - web page redirection or unable to display web pages
netsh firewall show state

23. A customer states that they can access all LAN resources but cannot access the Internet.Which of the following is the MOST likely cause?
Any data on existing volumes will be permanently lost.
Incorrect proxy settings
Reset the page count.
Control Panel>Administrative Tools>Services>SQL service>start - My Computer>Manage>Services and Applications>Services>SQL service>start

24. A user has noticed several clusters of dead pixels on a laptops LCD screen. The technician is called to investigate and troubleshoot the issue. Which of the following is a possible solution?
Go to Control Panel (User Accounts and Family Safety) - User Accounts -Turn User Account Control on or off.
Have the LCD screen replaced.
No device driver found
nslookup

25. A user states that they have an invalid boot disk message on the computer after a reboot. Which of the following is the MOST likely reason?
The permissions are inherited by all files and folders within that folder.
A. The host computer is a portable computer - USB devices cannot be converted to a dynamic disk.
The user has a USB drive in the system.
There are too many devices plugged into the USB hub.

26. A PCs system time is always incorrect until logging in to the PC. Which of the following is the MOST likely problem?
The CMOS battery needs to be replaced.
DHCP
The color depth is set too low. Open the Display Properties dialog box and set the Color Quality setting to Highest (64bit).
A virus has infected the system.

27. A user wants to connect to a cellular network with a laptop while traveling. The laptop has aninternal cellular network card that is activated through the provider.Which of the following is the MOST likely reason that the card is not visible to the o
msconfig
Three
Power supply
Cellular card is disabled in the BIOS.

28. Which of the following utilities - in Windows - can be configured to perform automatic disk defragmentation?
BCD
Remove the floppy disk.
Task Scheduler
ping localhost

29. When troubleshooting a network connectivity issue - which of the following commands can BEST determine the IP address of the remote device that is causing the problem?
Blu-Ray
System date/time
tracert
very thin layer - making sure to cover the CPU

30. A technician is repeatedly called to a users desk because the user is being prompted during all installation of software and during the launching of certain programs. Which of the following features is causing this prompting to occur?
C:Documents and SettingsUser1
msconfig (choose startup from options)
c:users<<username>>
UAC

31. A technician has installed a faster CPU into a machine. When they boot the machine the POST shows that the new CPU is not running faster. Which of the following should be configured?
WindowsVista
Clock multiplier
WPA2
Use System Restore to restore the system to the point before the software was initially installed.

32. Which of the following is the cause if a user types in the letters U - I and O and displayed on the screen are the figures 4 - 5 and 6 on a laptop?
Hard disk
Windows 2000
Power supply
Toggle the NUM lock key.

33. A technician needs to access the files stored on the primary partition of a networked computer named ALPHA. The user of that computer has not setup any shared files or folders. Which of the following is an administrative share?
services.msc
Make sure the PS/2 plugs and ports are color matched.
\ALPHAC$
Turn on and configure BitLocker.

34. A technician needs to connect to a remote user using Remote Desktop.Which of the following will bring up Remote Desktop?
The power supply is not supplying enough power.
RJ-11
Start>Run>mstsc - Start>AllPrograms>Accessories>Communications>Remote Desktop
System Properties>Advanced Tab>Performance Options>Advanced Tab

35. A user reports that the video on their computer has gone out. After determining that the onboard video is bad - a technician needs to install a new video card. Which of the following would support a new video card installation?
There is too much electrical interference for the signal.
The rollers on the printer need to be replaced.
An AGP slot - A PCIe slot
D. IP address - Subnet mask - Gateway - MAC address - DNS - Lease obtained/expiration.

36. A user receives a new laptop and attempts to put the PCMCIA card from their previous laptop in the expansion slot of the new laptop. The card does not slide all the way into the slot. Which of the following device types will MOST likely fit the slot
Loose DC jack
Parental Controls
ExpressCard
format d: /q

37. A user reports that they can hear downloaded music and sounds through their computer speakers. Music CDs cannot be heard when played in the local CD-ROM drive except by plugging headphones into the jack on the front of the drive. Which of the followi
Power Users
diskmgmt.msc
Connect an audio cable between the drive and the sound card
The floppy drive

38. A user has recently reported that a PC is having a problem sending emails using an email client in the Windows XP system. However - the PC can receive emails. Which of the following could be responsible for this problem?
SMTP
CPU 1
Corrupt MBR
Start>Run>typesfc /scannow>ok

39. Which of the following is an example of a hardware firewall?
Wireless Router
ping windows.com
There is too much electrical interference for the signal.
Enable MAC filtering.

40. A technician is upgrading memory on a laptop. Upon removing the access door the technician sees only one memory expansion slot. The documentation stated there were two. Which of the following should the technician do?
Backup theclients data onto removable media.
Look for another expansion slot elsewhere on the unit.
Task Scheduler
Check Event Viewer to determine which service did not start - Run services.msc to see the state of each service listed.

41. Which of the following PING command switches will not stop until the technician tells it to?
Faulty charging circuit
-t
net view
Execute a Windows repair from the Windows setup media.

42. Which of the following are commonly associated with dial-up networking?
C:Documents and SettingsUser1
143
Update the BIOS.
Public Switched Telephone Network (PSTN)

43. A technician needs to add a hard drive to a PC. The drive needs to support a transaction log requiring up to 3Gbps transfer speed. Which of the following storage types will meet this requirement?
SATA v2
Disable SSID broadcast
Toggle the NUM lock key.
heck if user is a local administrator on the computer

44. Most laptops have two PCMCIA slots that are stacked on top of each other with no separator in between. Which of the following does this accommodate?
De-select PausePrinting from within the Printer menu on the users computer.
Two Type II cards - One Type III card
RAM failure
Apply thermal compound to the chip.

45. After a technician installs a new CMOS battery on a motherboard - which of the following will the technician have to change?
remove the CMOS battery.
System date/time
Slow response - web page redirection or unable to display web pages
Drive light is always on even when no programs are running. - Cannot perform any anti-virus updates.

46. A user reports that their system is starting to run slower - especially when opening large local files. The system has sufficient RAM for the users applications - but the hard drive seems to have higher than normal activity when opening large files.
The BIOS detected the PCIe video card and disabled the onboard video.
480Mbps
Disk Defragmenter
Archive existing records and clear the application log.

47. A technician needs to add a second processor to the empty socket on a computers motherboard. Which of the following should be used?
Configure one of the HDD as master - and one as slave.
A processor of equal speed to CPU 0
Windows Vista 32-bit can only address up to 3GB of memory.
c:users<<username>>

48. A manager tells a technician that they cannot access the company's secure financial data stored on the accountants computer. The manager used to be able to access the files. Which of the following should the technician check?
Call a security technician to report.
Permissions on the folder containing the financial data.
tracert
The memory is not properly seated.

49. A user would like secure file encryption on their new Windows Vista Enterprise PC. The user informs the technician that they do not wish to spend extra money on a solution. Which of the following is the BEST recommendation for the technician to make
sfc
Perform a printhead alignment test.
Turn on and configure BitLocker.
remove the CMOS battery.

50. Which of the following commands shows a graphical display of the drive or paths directory structure?
Enable MAC address filtering
Loopback plug
Thermal compound
tree