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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Which of the following command syntax tests if a Windows XP computer is configured to connect to the Internet?
The DHCP client is unable to obtain an IP address from the DHCP server.
SMTP
ping windows.com
LCD power inverter.

2. A user reports they would like to install a larger HDD but is not sure what type to buy. The user wants the technician to check and verify the type of HDD needed. The technician opens the case and looks at the HDD connectors they see a single thin ca
Task Scheduler
SATA
The fuser is not working properly.
Start the PC in Enable VGA Mode; reboot after login in normal mode.

3. A technician is troubleshooting a laptop LCD - and when the cover is opened nothing shows on the screen. Then all of a sudden the screen comes on and works fine. Which of the following should the technician check FIRST?
Lid switch
Ensure all features of the system are functioning.
Open the computers RAM compartment and inspect the labels.
Disable DHCP

4. A computer has become infected with a piece of malware. The current system software has detected the threat and moved it into a special state. Which of the following terms BEST defines the state?
tracert
Quarantined
Device driver issues
FAT32 cannot handle single files larger than 4GB.

5. A client is having wireless network connection problems. The technician has determined that the location has a dead spot due to a concrete wall. Which of the following can the technician do to resolve the issue?
C:Documents and SettingsUser1
remove the AC power.
Add an access point.
Mini PCI

6. Which of the following BEST controls the amount of virtual memory in a Windows XP system?
System Properties - Advanced - Performance
System Restore
check the hard drive to ensure it is working.
IEEE 1394 card

7. Which of the following commands is used to review and repair protected Windows XP files?
sfc
The fuser is not working properly.
xcopy
Power supply

8. Which of the following utilities determines how many CPU resources are being used by a service?
Check for the correct print driver.
Faulty sensor - Worn paper feed roller
tree
Task Manager

9. A company has had a high number of laptops stolen in the past three months.Which of the following is the BEST solution for the company to implement to protect the data on their laptops?
Implement and install a drive encryption program on all company assets.
The computer case was opened.
The power supply must have enough wattage to run all system hardware simultaneously.
Microsoft WindowsVista Enterprise

10. A customer states that their laser printer keeps stating there is a paper jam but the customer does not see any paper jams. The technician inspects the printer and confirms that there is no paper jams and finds the printer does not make an attempt to
Socket 754
The CMOS battery is defective.
The power supply does not provide enough wattage to power the new graphics card.
Faulty sensor

11. A user wants to prevent certain individuals from using the Internet throughout the day in Windows Vista. Which of the following tools can be used to perform this action?
Parental Controls
Archive existing records and clear the application log.
Event Viewer Logs - Disk Management - Device Manager
only obtain software from known and reputable sources.

12. A customer using Windows Vista wants to disable User Account Control (UAC). Which of the following responses should the technician give to explain the UAC?
480Mbps
Unplug the CMOS battery - Switch on the reset jumper.
It is there to protect against any changes being made to the OS that may be harmful and could make the OS unstable.
802.11a

13. A customer states they cannot connect to a recently installed access point which is located just around the corner from their office. An elevator and a wiring closet are the only things between the customer and the access point. Which of the followin
Security Center
Oil from the skin can decrease coppers ability to conduct heat.
defrag
There is too much electrical interference for the signal.

14. A customer wants to purchase a FireWire-based external hard disk drive. Which of the following ports is needed on the machine to be able to utilize such a device?
Manufacturers guidelines for the beep codes
Using Disk Manager - the new drive must be partitioned - Using Disk Manager - the new drive must be formatted.
Connect only one of the power connections on the drive.
IEEE 1394

15. A technician is sent out to troubleshoot a Windows XP Media Center PC being used in acustomers enclosed home theatre. The customer describes symptoms of random system shutdowns - especially when the PC is being used to record media or watch lengthy h
Multimeter
The small space is causing overheating.
convert
get

16. A user states they receive a message Boot device not found half of the time they boot theirsystem. Which of the following is the MOST likely cause?
The front USB ports were not connected to the system board header.
msconfig (choose startup from options)
A faulty HDD connection
The chipset includes hyperthreading support.

17. AWindows XP machine will only boot up and display the command prompt. The technician needs to modify the boot.ini file. Which of the following commands would be used?
The second USB connector increases the power and enables functionality of the device.
Using Disk Manager - the new drive must be partitioned - Using Disk Manager - the new drive must be formatted.
edit boot.ini
In the BIOS - enable WOL

18. Which of the following broadband networking technologies is MOST widely available in isolated areas?
Archive existing records and clear the application log.
All sub-folders inherit the most restrictive permissions within the folder.
Higher wattage power supply
Satellite

19. Good examples of malware prevention in Windows XP?
DNS - HOSTS file
Device is disabled
Use a trusted aggressive pop-up blocker. - Avoid notorious websites and hyperlinks.
The CPU is overheating.

20. A customer reports that their desktop PC will not maintain the correct time and date. The date and time must be set after a restart. Which of the following could be the cause of the problem?
cacls
Instruct the user to decrease the graphics resolution of the image.
Parental Controls
The CMOS battery is defective.

21. A customer states they cannot print and they are getting a message that the print spooler has not started. Which of the following will correct this error in the LEAST amount of time?
Create a striped set.
Microsoft WindowsVista Enterprise
C:Windows
From the command line: net start spooler - Open the Services MMC>right click Print Spooler>Start

22. A computer is failing to boot. Which of the following tools would be used FIRST in troubleshooting?
RJ-11
tracert - ping
Disk Management MMC Plug-in
Power supply tester

23. Which of the following will occur if too much thermal paste is used on a processor?
Quarantined
USB
Use the recovery console to run thefixmbr utility.
The thermal paste will insulate heat around the processor.

24. A technician needs to add a second processor to a computers motherboard. In which of the following sockets must the processor be installed?
CPU 1
Satellite
Check themanufacturers website.
Make sure the PS/2 plugs and ports are color matched.

25. Which of the following tools could be used to test if a serial port on a laptop is functioning correctly?
Dependencies
convert
Loopback plug
The memory is bad and must be replaced. - The BIOS is not at the latest revision.

26. It is a companys policy to shut down all workstations at the end of the day. However - the majority of employees are leaving disks in their workstations and upon start up the next morning they are receiving a NTLDR is missing error. Which of the foll
The RAM was not properly seated in its memory slot.
The user has a USB drive in the system.
Change the Boot order in the BIOS.
Parental Controls

27. Upon trying to print - a computer gives the error that the printer spooler service is not started. Which of the following tools could be used to restart the printer spooler service?
The ToggleKeys option is enabled.
Services MMC Plug-in -Computer Management
during a time of low activity
Turn the computer on and run chkdsk /r

28. A technician is updating a computer for a customer by removing their IDE drives and replacing them with SATA drives. The technician notes that these drives have a SATA power connection and a Molex connection. Which of the following is the BEST way to
Remove all memory modules - power on the PC - listen and watch for the POST.
Boot order in the BIOS
Connect only one of the power connections on the drive.
In the BIOS - enable WOL

29. A user reports that their computer will no longer boot and is displaying a non-system disk or disk error message. While troubleshooting the problem - the technician notices a scraping noise within the PC when it is powered on. Which of the following
The internal hard drive has failed and needs to be replaced.
The system partition is corrupt - The boot.ini file has been deleted.
UAC
Using either FAT or NTFS - the limit is three - With extended partitions - there is no limit

30. A user has installed a new firewall and wants to allow only web traffic. They have allowed port 80 on the firewall. When they test the connection they are unable to get to the secure websites. Which of the following should they configure to enable br
Allow port 443.
Quarantined
The USB plug is not seated properly. - The BIOS is not configured for USB support.
Check the functionality of the LCD cutoff switch

31. A computer takes a long time to boot to the operating system because it tries to load from the optical drive first. Which of the following is the MOST likely cause?
Enable MAC filtering.
The boot priority is set to CD-ROM in the BIOS.
copied to a safe location and can be recovered using the antivirus program.
Copy the photos to a USB drive and copy to the new computer.

32. A technician is replacing an LCD for a tablet PC but the touch screen functionality is not working. Which of the following is MOST likely the cause?
System Information
The device driver for the LCD is corrupt.
Thermal compound
Check themanufacturers website.

33. The new security feature in Vista that prevents programs from running with escalated privileges is called:
System date/time
A processor of equal speed to CPU 0
Boot to Safe Mode with Networking and attempt updates - Apply updates manually by downloading the definition files on another machine.
User Account Control (UAC).

34. After a technician installs a new CMOS battery on a motherboard - which of the following will the technician have to change?
Power supply tester
netstat -nr
System date/time
A

35. A technician discovers that applications are running very slow. Which of the following might solve the problem?
C:UsersUser1Desktop
defrag
sfc
Device driver issues

36. Which of the following is true for a 10/100 NIC running at half-duplex?
They have been infected with malware.
Ntldr - boot.ini and ntdetect.com - or - IO.sys - boot.ini and ntboot.sys
NIC will transmit data in only one direction at a time.
The computers CMOS battery has lost its charge.

37. Which of the following should be the FINAL step a technician should take once they have cleaned a system of a malware infection?
Educate the user.
The customers wireless card is not compatible with the new router; they need to have a newer 802.11g card installed.
Quarantined
The second USB connector increases the power and enables functionality of the device.

38. A user is experiencing system instability since upgrading to Windows XP Professional. After troubleshooting - the technician states it is a driver incompatibility issue. Which of the following Windows utilities allows a technician to monitor and trou
10 meters (33 feet)
Device conflict
sigverif
Public Switched Telephone Network (PSTN)

39. In NTFS file permissions - which of the following permissions is an option?
Run ipconfig /release then ipconfig /renew
the chip has to be seated properly and locked down to be detected.
Three
Modify

40. A computer has the below network configuration: IP Address: 192.168.1.5 Subnet mask: 255.255.255.0. Which of the following is the default gateway for the computer?
BOOT.INI
The use of a flash drive to copy the script into all the desktops.
192.168.1.1
HDD failure

41. A laptop screen is extremely faint when booting. There is no backlight but the image appears to be on the screen. Which of the following is the BEST step to follow next?
Try paper from a different package of paper.
Faulty sensor
A virus has infected the system.
Check if the computer manufacturer uses a separate power inverter for the screen.

42. A user reports that after configuring the BIOS to boot to the hard drive first - the system still tries to boot from the optical drive. Which of the following is the MOST likely cause?
/bootlogo /noguiboot
Faulty sensor - Worn paper feed roller
Exclude the printers IP addresses from the DHCP scope.
CMOS battery

43. Which of the following is true when setting default security permissions on a folder?
The permissions are inherited by all files and folders within that folder.
Use the Recovery Console and command fixboot.
Boot into Safe Mode and remove browser helper objects.
DHCP service has stopped

44. Which of the following commands is used to delete the entire contents of drive D: quickly?
The paging file size settings need to be adjusted.
Port forwarding rules
format d: /q
20

45. Which of the following ports must be open for FTP?
only obtain software from known and reputable sources.
Boots the OS with minimum drivers
20
Four gigabytes

46. Which of the following cable types should a technician use to support a 1Gbps SOHO LAN?
Read only permissions
Connect only one of the power connections on the drive.
The CPU is overheating.
CAT6

47. Which of the following command line utilities can be used to check for open ports?
Disk Manager
Regional and Language Options
netstat
Uncheck Hide protected operating system files in folder options - Uncheck the read only attribute in file properties.

48. A technician installed a new wireless access point on an existing small office home office (SOHO) network with a selective security option enabled. All wireless computers connect to the new network except one computer that cannot connect the wireless
remove the CMOS battery.
Faulty sensor - Worn paper feed roller
The network uses MAC filtering.
The jumper is set to clear the BIOS settings

49. A customer is installing a new 2.5 USB external HDD on a desktop PC and is using the front USB port. A light on the drive turns on but the system does not recognize the device. Which of the following is the MOST likely problem?
The most restrictive permission overrides
/bootlogo /noguiboot
Task Manager
The system is not providing enough power to the USB port.

50. Which of the following commands would provide a list of all local active TCP/IP connections?
Add more RAM.
The front USB ports were not connected to the system board header.
Install more RAM.
netstat -a