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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Which of the following computer management tools would be used to restart the print spooler in Windows XP?
Services
All sub-folders inherit the most restrictive permissions within the folder.
The LCD cable is pinched
In the Control Panel - select Administrative Tools - select Services -click on the Print Spooler service and select start.

2. Which of the following is the MOST secure wireless encryption?
Uncheck Hide protected operating system files in folder options - Uncheck the read only attribute in file properties.
An external hard drive connected viaeSATA.
WPA2
One or more of the new memory modules are faulty and should be removed or replaced.

3. A users laptop is constantly accessing the hard drive. Which of the following is the BEST solution?
The laptops AC adapter
Add more RAM.
Services
dir

4. A technician powers on a user's PC and gets no video or POST. Which of the following is the BEST action to take to determine if this is a bad motherboard and/or CPU?
Connect only one of the power connections on the drive.
Set the jumpers on both hard drives to C/S.
Slow response - web page redirection or unable to display web pages
Remove all memory modules - power on the PC - listen and watch for the POST.

5. A technician is installing a NIC into a users computer. The technician knows the MAC address but does not have the driver. Which of the following will BEST help the technician identify the manufacturer of the NIC card?
sigverif
The first three octets of the MAC address.
Task Scheduler
Internal antennas not connected.

6. Which of the following are possible solutions to the error message 'NTLDR not found'?
127.0.0.1
Use the Recovery Console and command fixboot.
Device driver issues
The floppy drive

7. A user notices that when installing a program - the OS displays a dialog box stating that Windows needs your permission to continue. Which of the following options is turned on?
CMOS battery
UAC
System Information
Check the DNS server.

8. A customer wants to install a new writable optical drive. They have a very large collection of files and want the new drive to be able to archive. Which of the following drive technologies would allow them to archive their collection using the fewest
net help
Blu-Ray
chkntfs
Not enough physical RAM installed.

9. Which of the following is true regarding the number of volumes that can be created on a basic disk?
Using either FAT or NTFS - the limit is three - With extended partitions - there is no limit
System Information
Employee Bs profile is set to use a virtual printer as the default printer.
Use recovery console and the bootcfg /rebuild command.

10. A client is having wireless network connection problems. The technician has determined that the location has a dead spot due to a concrete wall. Which of the following can the technician do to resolve the issue?
RJ-11
%userprofile%AppDataLocal
DNS - HOSTS file
Add an access point.

11. A user needs to use the IP address to connect to a remote device. Which of the following command line tools will determine the IP address using the hostname of a remote device?
c:users<<username>>
nslookup
Look around the monitor for items that maybe interfering with the display.
Mount the SATA drive into an available 3.5 drive bay. Connect one end of a data cable to the drives signal connector - and the other to the SATA 0 connector on the motherboard. Connect an available 15-pin power connector to the drive.

12. Which of the following Microsoft encryption software provides the HIGHEST level of security for PCs running Windows Vista Enterprise or Ultimate Vista?
ExpressCard
Add additional RAM to the printer.
BitLocker drive encryption
One of the sticks of RAM is not seated properly.

13. A user is reporting that the image on their CRT monitor is shaking and giving them eye strain. The technician notices the display is OK at first - then after a minute it begins wavering. Which of the following is the FIRST step the technician should
Find the proper manufacturer documentation.
Set the CMOS jumper on the motherboard to clear
Click on the printer icon and select cancel.
Look around the monitor for items that maybe interfering with the display.

14. A technician replaces two 1GB DIMMs with two 2GB DIMMs. When the installed RAM amount is verified in Windows Vista - only 3GB appears. Which of the following is the MOST likely cause?
Upgrade the power supply to a higher wattage model.
Windows Vista 32-bit can only address up to 3GB of memory.
The USB plug is not seated properly. - The BIOS is not configured for USB support.
Disable DHCP

15. If the BIOS password has been lost or forgotten the technician should:
The color depth is set too low. Open the Display Properties dialog box and set the Color Quality setting to Highest (64bit).
The new drives jumper is set for master.
remove the CMOS battery.
127.0.0.1

16. A user states that their Windows XP computer is running extremely slowly. It has a P4 3.2GHz processor and 256MB of RAM. A technician opens Task Manager and sees that CPU usage is at 25% and PF Usage is at 314MB. Which of the following is MOST likely
Set the new printer as the default printer. - Add the new printer to users computer.
The DHCP client is unable to obtain an IP address from the DHCP server.
Not enough physical RAM installed.
Four gigabytes

17. Which of the following will occur if too much thermal paste is used on a processor?
Control Panel>Administrative Tools>Services>SQL service>start - My Computer>Manage>Services and Applications>Services>SQL service>start
The thermal paste will insulate heat around the processor.
Drive light is always on even when no programs are running. - Cannot perform any anti-virus updates.
The jumper is set to clear the BIOS settings

18. A customer reports that the laptop screen turns all red then goes all blue when moving the LCD hinge. Which of the following is the BEST description of the problem?
The LCD cable is pinched
Faulty sensor - Worn paper feed roller
services.msc
Configure one of the HDD as master - and one as slave.

19. Which of the following malware types sits quietly in the background to collect and transmit sensitive information from a users computer?
msconfig (choose startup from options)
QoS
There is too much electrical interference for the signal.
Spyware

20. A technician suspects a virus has infected a users Windows XP Professional computer. Which ofthe following is the proper course of action?
127.0.0.1
The driver CD is for Windows XP only.
Disable SSID broadcast
Disable System Restore -update virus definitions - restart in Safe Mode - run full scan.

21. After replacing the RAM on a clients system - a technician gets a loud beeping noise and the computer will not successfully POST. Which of the following is the MOST likely cause of the problem?
The boot priority is set to CD-ROM in the BIOS.
A faulty HDD connection
ipconfig /all
One of the sticks of RAM is not seated properly.

22. A computer has become infected with a piece of malware. The current system software has detected the threat and moved it into a special state. Which of the following terms BEST defines the state?
There is too much electrical interference for the signal.
NTBTLOG.TXT
Quarantined
Check if the computer manufacturer uses a separate power inverter for the screen.

23. In Windows Vista - where would a technician find User1 desktop files?
Thermal compound
Create a striped set.
C:UsersUser1Desktop
The floppy drive

24. A user is unable to receive FTP antivirus updates from the vendor but has network connectivity. Which of the following settings should be checked?
WindowsVista
Listen for beep codes to determine if the video card needs reseated.
The network uses MAC filtering.
Port 21 is open - The proxy setting in the antivirus application

25. A user states that their laser printer jams constantly. The unit is a little over seven years old and has had no maintenance. Which of the following is the MOST likely cause of this issue?
The proxy server has been configured to block the site.
ping windows.com
Configure a MAC filter for the permitted laptops.
The rollers on the printer need to be replaced.

26. It is a companys policy to shut down all workstations at the end of the day. However - the majority of employees are leaving disks in their workstations and upon start up the next morning they are receiving a NTLDR is missing error. Which of the foll
The ToggleKeys option is enabled.
NTBTLOG.TXT
SSH
Change the Boot order in the BIOS.

27. Which of the following components could MOST likely cause a Non-system disk or disk error to occur after POST?
Enable MAC filtering
PCIe graphics card
FDD
PATA

28. By default - which of the following are needed to edit the boot.ini file directly if Show hidden files and folders is enabled in folder options?
25
Uncheck Hide protected operating system files in folder options - Uncheck the read only attribute in file properties.
Hard drive
Disk Defragmenter

29. A storm occurred overnight and a user is having a problem turning on a workstation. The technician has determined power to the monitor is good when plugged into the same power strip as the workstation. Which of the following is the BEST tool to use?
Disable the integrated video card.
Power supply tester
NIC will simultaneously transmit data in both directions at a time.
The WLAN card is 802.11b.

30. When troubleshooting a network connectivity issue - which of the following commands can BEST determine the IP address of the remote device that is causing the problem?
127.0.0.1
Thermal compound
The SATA controller card was not set as a boot device in the computer BIOS.
tracert

31. A technician has installed a new wireless access point on an existing small office home office (SOHO) network with WPA security. All wireless computers connect to the new network except one computer that repeatedly asks for the key. Which of the foll
The administrative password needs to be changed.
The pass phrase is not correct.
net view
Use a network firewall.

32. Which of the following commands can prepare a new disk for use?
Use a mounted folder.
Use a portable anti-static pad and wrist strap - ensuring all components remain on the mat - and the wrist strap is connected to the mat.
Exclude the printers IP addresses from the DHCP scope.
format

33. A user has noticed several clusters of dead pixels on a laptops LCD screen. The technician is called to investigate and troubleshoot the issue. Which of the following is a possible solution?
The hard drive needs to be replaced.
DHCP
Have the LCD screen replaced.
Device Manager

34. Which of the following protocols must be enabled in a wireless router if it is to automatically assign host IP addresse
System Information
edit boot.ini
DHCP
The deny was selected on all share permissions

35. A technician has received a Windows XP PC for repair with the following boot error Unmountable boot volume. Which of the following is the FIRST procedure that should be tried to correct the problem?
User Account Control (UAC).
Boot into the recovery console and runchkdsk /r
C:UsersUser1
Manufacturer's website

36. Which of the following commands would be used to fix errors on the system disk?
Security Center
Safe Mode
Connects the processor to the main memory - measured in MHz
chkdsk /f

37. A technician is given a computer that is very slow but has a fast processor and plenty of memory. Which of the following commands could be used for troubleshooting start-up services?
Permissions on the folder containing the financial data.
C:UsersUser1Desktop
msconfig
NIC will simultaneously transmit data in both directions at a time.

38. An end user reports that a new disc they purchased will not play on their machine. The user states this new disc is a movie - but they have never had any issues watching movies purchased in the past. Which of the following is the MOST likely cause fo
Driver Verifier Manager
The new movie is a Blu-ray disc and not compatible with the PC.
The new drives jumper is set for master.
Netstat

39. Which of the following utilities can be run on a Windows XP Professional computer - if it is suspected that the file system structure has become damaged?
chkdsk
Ensure all features of the system are functioning.
25
C. Turn off SSID - enable WPA2 - implement MAC filtering and change key every 30 days

40. A client has a program that they want to run everyday at a certain time. Which of the following can a technician use to accomplish this?
Corrupt MBR
Task Scheduler
Windows Vista 32-bit can only address up to 3GB of memory.
Windows Firewall is blocking the port.

41. A Windows computer receives a stop error (e.g. bluescreen) on boot. Which of the following when run from recovery console could correct the issue?
CPU 1
chkdsk
The color depth is set too low. Open the Display Properties dialog box and set the Color Quality setting to Highest (64bit).
sfc

42. A technician is updating a computer for a customer by removing their IDE drives and replacing them with SATA drives. The technician notes that these drives have a SATA power connection and a Molex connection. Which of the following is the BEST way to
Install more memory in the printer.
Enable MAC filtering
UAC
Connect only one of the power connections on the drive.

43. A customer states that their laser printer keeps stating there is a paper jam but the customer does not see any paper jams. The technician inspects the printer and confirms that there is no paper jams and finds the printer does not make an attempt to
Pressing F6 during the install to load third party drivers
One or more of the new memory modules are faulty and should be removed or replaced.
System Information
Faulty sensor

44. The new security feature in Vista that prevents programs from running with escalated privileges is called:
User Account Control (UAC).
7
convert
nslookup

45. A user states they cannot eject the CD/DVD tray from their laptop to get a CD out. Which of the following could the user do to effectively remove the CD?
Check the functionality of the LCD cutoff switch
Default Gateway
The technician failed to connect the antenna wires to theWiFi card.
It is there to protect against any changes being made to the OS that may be harmful and could make the OS unstable.

46. Which of the following command syntax releases and renews an IP address in a Windows XP machine?
The location type is currently PUBLIC.
Disable SSID broadcast
DHCP is disabled.
ipconfig /release then ipconfig /renew

47. A technician would like to create a spanned volume on two basic disks. Which of the following steps must be completed?
Create a striped set.
Enable port forwarding on the router for port 3389 to the IP address.
The memory is not installed correctly.
SMTP

48. A client reports that the LCD on their laptop has no display - but outlines of the graphics can be seen from some angles and an external monitor displays will no issues.Which of the following is the MOST likely cause?
The hard drive needs to be replaced.
The incorrect WEP is being used.
LCD backlight failure
System Properties>Advanced>Environment variables>System variables

49. A travel agency operates as a small home business. They would like to allow wireless access for two new laptops within their existing secured wired network.Which of the following additional equipment will the owner need to purchase to have connectivi
Wireless access point
A thumb drive is connected to the PC.
Port 21 is open - The proxy setting in the antivirus application
eSATA

50. A home user reports that they can access the Internet but they are having issues connecting to the game server through their home wireless router. Which of the following settings should the technician adjust?
NIC properties> Internet Protocol Properties
Port forwarding rules
Pull the CMOS battery - Use the appropriate jumper on main board.
Remove all memory modules - power on the PC - listen and watch for the POST.