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Test your basic knowledge |
Comptia A + Computer Repair Practicals
Start Test
Study First
Subjects
:
certifications
,
comptia-a-+
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A user receives a message on a Windows Vista machine stating that there is an error with the boot configuration data. Which of the following is MOST likely corrupted - stopping the boot process?
BCD
C. Turn off SSID - enable WPA2 - implement MAC filtering and change key every 30 days
The BIOS needs to be updated.
Change the jumper settings on the drive.
2. Which of the following directory paths is the default profile folder for User1 in Windows Vista?
C:UsersUser1
The rollers on the printer need to be replaced.
The USB hub was not externally powered.
Dependencies
3. Which of the following Windows XP commands can be used to repair the BOOT.INI file?
C. Turn off SSID - enable WPA2 - implement MAC filtering and change key every 30 days
bootcfg /rebuild
Configure one of the HDD as master - and one as slave.
Add an access point.
4. When getting an Inaccessible boot drive error - the FIRST step to solve the issue should be to:
tree
Hard drive
ping -t PC1
check the hard drive to ensure it is working.
5. A powered on workstation will not show a monitor display and there are no beep codes. Which of the following is the MOST likely cause?
Apply thermal compound to the chip.
The jumper is set to clear the BIOS settings
Power supply
Hard disk
6. A technician needs to connect to a remote user using Remote Desktop.Which of the following will bring up Remote Desktop?
Run a scan in Safe Mode.
Implement and install a drive encryption program on all company assets.
One of the sticks of RAM is not seated properly.
Start>Run>mstsc - Start>AllPrograms>Accessories>Communications>Remote Desktop
7. A technician has properly setup a workgroup with multiple Windows XP and Vista PCs. The Windows Vista users report they are unable to see other PCs in the workgroup. The technician has tested connectivity with the ping command and all replied. Which
The location type is currently PUBLIC.
msconfig
attrib test.doc -r -a -s -h
C:Windows
8. Which of the following utilities determines how many CPU resources are being used by a service?
TRACERT
Microsoft WindowsVista Enterprise
Task Manager
Default User - All Users
9. A technician is upgrading memory on a laptop. Upon removing the access door the technician sees only one memory expansion slot. The documentation stated there were two. Which of the following should the technician do?
Exclude the printers IP addresses from the DHCP scope.
Look for another expansion slot elsewhere on the unit.
The OS firewall is blocking the application.
C:Usersuser1Desktop
10. A technician installed an internal modem on a PC.Which of the following connector types will plug into the phone jack?
RJ-11
The memory is not installed correctly.
Backup theclients data onto removable media.
sigverif
11. After installing a single new RIMM memory module the system fails to start properly or recognize the new memory. Which of the following is MOST likely the problem?
RIMM modules must be installed in pairs.
C:users
Faulty sensor - Worn paper feed roller
Task Scheduler
12. A Windows computer receives a stop error (e.g. bluescreen) on boot. Which of the following when run from recovery console could correct the issue?
IEEE 1394 card
chkdsk
System properties>Hardware>Driver Signing>Select ignore
Thermal compound
13. After a new system board is installed on a laptop - the system fails to POST. Which of the following should be done FIRST?
Two Type II cards - One Type III card
Induction toners
Reseat and check all cables.
Disable SSID broadcast
14. A technician is attempting to get into the BIOS and they are being prompted for a password. Which of the following can clear the BIOS password?
Ntldr - boot.ini and ntdetect.com - or - IO.sys - boot.ini and ntboot.sys
Pull the CMOS battery - Use the appropriate jumper on main board.
tracert
The new drives jumper is set for master.
15. A user reports that their Windows XP machine restarts automatically on boot and the screen flashes blue for half a second. Which of the following allows a technician to capture the error code?
Internal antennas not connected.
25
The paging file size settings need to be adjusted.
Press F8 and select Disable Automatic Restart on System Failure.
16. A customer reports they are unable to connect to any computers outside of the office and they are unable to connect to the Internet. When the technician runs ipconfig - the customer gets the following output: IP address169.254.2.4 Subnet Mask.255.255
SATA
The DHCP client is unable to obtain an IP address from the DHCP server.
RAM
Convert both drives to a dynamic disk.
17. A technician is troubleshooting a PC that will not obtain an IP address from the network. The NIC is setup for automatic IP addressing. Which of the following would be the MOST likely cause?
Run a scan in Safe Mode.
DHCP service has stopped
Increases read/write speed
netstat
18. The technician is working on a computer and the air is dry. Which of the following choices is the BEST option?
Use a portable anti-static pad and wrist strap - ensuring all components remain on the mat - and the wrist strap is connected to the mat.
Multimeter
Heatsink / cooling fan - Motherboard
Read the manufacturers instructions.
19. Which of the following would have to be disabled on a PC if a user wants to assign a static IP address on that PC?
c:users<<username>>
C:Usersuser1Desktop
DHCP
The antivirus service is disabled.
20. A technician uses DHCP for all computers on the network and static IP addresses for all printers on the network. Which of the following will enforce this policy?
C:users
Outdated signature files allowed a virus attack
Add more RAM.
Exclude the printers IP addresses from the DHCP scope.
21. Which of the following utilities would a technician use to verify that a sound card is correctly installed on a PC?
The file is too large for the printer.
Apply thermal compound to the chip.
Read the manufacturers instructions.
Device Manager
22. A customer wants to guard against Spyware on a Windows Vista workstation. Which of the following default programs is installed for this purpose?
Windows Defender
Regional and Language Options
Device is disabled
Corrupt MBR
23. Which of the following adapters will offer the HIGHEST data transfer rate?
Execute a Windows repair from the Windows setup media.
ping /?
SATA
802.11n
24. A technician has configured all computers on the LAN - and the computers can communicate with each other - but they cannot access the Internet. Which of the following needs to be configured?
Replace the power supply.
Default Gateway
The fans are not cooling properly.
Read the manufacturers instructions.
25. A client is having trouble connecting to their SOHO network. They use dynamic addresses through their home router. A technician performs an ipconfig /all from the command line and receives this output: Ethernet Adapter Local Area Connection Connectio
RAM failure
Outdated signature files allowed a virus attack
Anti-static wrist strap
DHCP is disabled.
26. A customer reports that a home wireless network is slow after the completion of the new apartment building nearby. Which of the following is the MOST secure solution for the problem?
ping windows.com
heck if user is a local administrator on the computer
Enable MAC filtering.
Manufacturers guidelines for the beep codes
27. Which of the following operating systems uses BitLocker to encrypt files on the hard drive?
Add an access point.
Microsoft WindowsVista Enterprise
CPU 1
Communicates with network devices
28. A technician is troubleshooting a computer infected by a virus. After the technician is finished cleaning the drive - the technician should educate the customer on preventing further attacks by suggesting:
Faulty sensor - Worn paper feed roller
NIC will simultaneously transmit data in both directions at a time.
the customer purchase anti-virus software - update the anti-virus software frequently - and not to open any emails unless familiar with the sender.
Performance Monitor
29. Each time a user tries to print a document; the user receives a out of memory error message. Which of the following would BEST solve the issue?
Add additional RAM to the printer.
C:Usersuser1Desktop
The location type is currently PUBLIC.
RDP
30. Which of the following is the FIRST step a technician should take when installing a wireless network card?
Read the manufacturers instructions.
RAM failure
The RAM was not properly seated in its memory slot.
Have the LCD screen replaced.
31. A company has had a high number of laptops stolen in the past three months.Which of the following is the BEST solution for the company to implement to protect the data on their laptops?
3
Implement and install a drive encryption program on all company assets.
Check Event Viewer to determine which service did not start - Run services.msc to see the state of each service listed.
A Blue I on a white field
32. Which of the following commands would create an emergency repair disk for the Windows 2000 Professional operating system?
Loop back plug
Perform a printhead alignment test.
rdisk.exe
Remove the floppy disk.
33. When booting Windows - check disk comes up and runs a scan only on drive E. The PC still boots and shows no signs of any errors or other problems. No installations or other software changes have been made. Which of the following is the MOST likely ca
Disconnect the computer from the network.
A thumb drive is connected to the PC.
Not enough physical RAM installed.
Install more memory in the printer.
34. Which of the following actions creates a mount point?
Hard drive
Map a new drive to an NTFS folder hosted by a different volume.
Device conflict
Quarantined
35. A user has noticed several clusters of dead pixels on a laptops LCD screen. The technician is called to investigate and troubleshoot the issue. Which of the following is a possible solution?
Remote Desktop
Solid state drive
Have the LCD screen replaced.
Add an access point.
36. A printer is suddenly not printing using Windows XP. Which of the following is the BEST procedure to get the printing restarted?
SATA
Pop-ups
Power Users
Examine the print queue - stop and then restart the spooler service.
37. When converting a dynamic disk to a basic disk in Windows - which of the following will occur?
Any data on existing volumes will be permanently lost.
Set the new printer as the default printer. - Add the new printer to users computer.
The driver CD is for Windows XP only.
Windows 2000
38. Which of the following allows IP addresses to be assigned automatically?
PATA
The laptop is configured to boot from the flash drive; the user should be instructed to remove the flash drive and reboot the laptop.
DHCP
Map a new drive to an NTFS folder hosted by a different volume.
39. A user would like secure file encryption on their new Windows Vista Enterprise PC. The user informs the technician that they do not wish to spend extra money on a solution. Which of the following is the BEST recommendation for the technician to make
The antivirus service is disabled.
Turn on and configure BitLocker.
An external hard drive connected viaeSATA.
Higher wattage power supply
40. A technician is repeatedly called to a users desk because the user is being prompted during all installation of software and during the launching of certain programs. Which of the following features is causing this prompting to occur?
DHCP
Increases read/write speed
Two Type II cards - One Type III card
UAC
41. A technician would like to create a spanned volume on two basic disks. Which of the following steps must be completed?
Create a striped set.
Run the chkdsk command.
User Account Control (UAC).
Manufacturer's website
42. A travel agency operates as a small home business. They would like to allow wireless access for two new laptops within their existing secured wired network.Which of the following additional equipment will the owner need to purchase to have connectivi
Uncheck Hide protected operating system files in folder options - Uncheck the read only attribute in file properties.
Wireless access point
Thermal compound
D. Power supply does not have the proper connections.
43. A user reports that after configuring the BIOS to boot to the hard drive first - the system still tries to boot from the optical drive. Which of the following is the MOST likely cause?
Dependencies
sfc
RJ-11
CMOS battery
44. An end user in a company is trying to research a new product - but whenever they go to a particular website - they receive a message that they do not have access to this site. Which of the following is the MOST likely cause for this problem?
Prevents unauthorized programs from being installed
Replace the power supply.
The proxy server has been configured to block the site.
Upgrade the power supply to a higher wattage model.
45. A user asked to have a second hard drive installed on a single IDE channel in a computer. Which of the following must be taken into account?
RAM
The BIOS needs to be updated.
convert
One hard drive must be configured as master - and one as slave.
46. A client has a program that they want to run everyday at a certain time. Which of the following can a technician use to accomplish this?
DHCP
Safe Mode
during a time of low activity
Task Scheduler
47. If a technician is creating a spanned volume - which of the following steps should they perform?
Replace the power supply.
The thermal paste will insulate heat around the processor.
In Disk Management create a volume on two or more dynamic disks.
Check if the computer manufacturer uses a separate power inverter for the screen.
48. Which of the following command syntax tests if a Windows XP computer is configured to connect to the Internet?
Problem with the developing drum
Use System Restore to restore the system to the point before the software was initially installed.
Cellular card is disabled in the BIOS.
ping windows.com
49. Which of the following can be used to have applications and scripts run at regular intervals?
QoS
msconfig
ipconfig /all
Task Scheduler
50. A technician is replacing a wireless router on an existing small office home office (SOHO) network. The SSID - WPA and DHCP information has been correctly added. Which of the following must also be addressed?
Event Viewer Logs - Disk Management - Device Manager
Tuner card
Hard disk
The administrative password needs to be changed.