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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A user receives a message on a Windows Vista machine stating that there is an error with the boot configuration data. Which of the following is MOST likely corrupted - stopping the boot process?
Use a trusted aggressive pop-up blocker. - Avoid notorious websites and hyperlinks.
Write all of the error message down immediately.
BCD
TRACERT

2. A technician wants to hide the wireless router's ID. Which of the following would accomplish this?
Mini PCI
A. The host computer is a portable computer - USB devices cannot be converted to a dynamic disk.
tracert
Disable SSID broadcast

3. A user reports that their CAD files will display correctly in low resolution but not in high resolution after installing a new graphics card. Which of the following will MOST likely fix this problem?
System Properties>Advanced Tab>Performance Options>Advanced Tab
Update anti-virus and malware software and scan.
Update the video card drivers to the latest version.
Install an updated firmware on the BIOS

4. Which of the following directory paths is the default profile folder for User1 in Windows 2000?
C:Documents and SettingsUser1
The fuser is not working properly.
Go to Control Panel> open User Accounts> Click Turn User Account Control On or Off> Click Continue>Clear the check box and click OK.
Sidebar

5. A user reports not being able to print to a new printer but can print to an old printer. Everyone else in the same workgroup can print to the new printer. Which of the following will MOST likely solve the issue?

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6. A computer is redeployed after sitting in storage for a year and is now displaying the wrong date. Which of the following is the cause?
Disable services at startup - Disable start up programs.
File searching
The computers CMOS battery has lost its charge.
Create a striped set.

7. Which of the following utilities would a technician use to verify that a sound card is correctly installed on a PC?
Internal antennas not connected.
C:Windows
Device Manager
Loopback test

8. A user has a PC displaying the message No Operating System Found and the user hears a clicking noise. Which of the following devices should the technician check FIRST?
UAC
The hard drive needs to be replaced.
Run ipconfig /release then ipconfig /renew
Hard drive

9. A technician is setting up VoIP service for a SOHO customer. Which of the following should the technician enable on the customers home router?
chkdsk /f
Set the jumpers on both hard drives to C/S.
QoS
netstat

10. Which of the following should a technician check FIRST if a Windows XP user is trying to print a document and is getting the error message Print sub-system not available?
Start the PC in Enable VGA Mode; reboot after login in normal mode.
Spooler service is running.
In the BIOS - enable WOL
80

11. A laptop screen is extremely faint when booting. There is no backlight but the image appears to be on the screen. Which of the following is the BEST step to follow next?
Check if the computer manufacturer uses a separate power inverter for the screen.
Write all of the error message down immediately.
Application
Filters

12. The performance tab of Task Manager shows two CPUs. The system only has one physical CPU. Which of the following is the MOST likely cause?
Microsoft WindowsVista Enterprise
The chipset includes hyperthreading support.
The RAM was not properly seated in its memory slot.
Add more RAM.

13. Each time a user tries to print a large color graphic the user receives an out of memory error message. The user needs to print the document now for an upcoming meeting. Which of the following would BEST solve the issue?
B
Firewall
Try paper from a different package of paper.
Instruct the user to decrease the graphics resolution of the image.

14. In which of the following locations is the Windows Vista local user settings found?
Multimeter
%userprofile%AppDataLocal
C:UsersUser1Desktop
-t

15. Which of the following command line utilities could be used to verify basic connectivity between two network devices?
Outdated signature files allowed a virus attack
tracert - ping
c:users<<username>>
Public Switched Telephone Network (PSTN)

16. A customer wants to guard against Spyware on a Windows Vista workstation. Which of the following default programs is installed for this purpose?
RJ-11
Windows Defender
D. Power supply does not have the proper connections.
The device driver is not loaded.

17. Which of the following cable types should a technician use to support a 1Gbps SOHO LAN?
CAT6
Turn off SSID broadcast.
C:Documents and SettingsUser1
The WLAN card is 802.11b.

18. Which of the following operating systems uses BitLocker to encrypt files on the hard drive?
Microsoft WindowsVista Enterprise
Increases read/write speed
Anti-static wrist strap
25

19. AWhich of the following components may cause a paper jam in a laser printer?
Faulty sensor - Worn paper feed roller
Modify
USB
It is there to protect against any changes being made to the OS that may be harmful and could make the OS unstable.

20. AWindows XP machine will only boot up and display the command prompt. The technician needs to modify the boot.ini file. Which of the following commands would be used?
Change the Boot order in the BIOS.
Problem with the developing drum
diskmgmt.msc
edit boot.ini

21. A user has downloaded a game from the Internet. Afterwards they notice that links from search sites get redirected to unusual pages. After the problem is corrected - the user asks how the problem can be prevented in the future. The technician should
Upgrade the power supply to a higher wattage model.
Set the jumpers on both hard drives to C/S.
Incorrect proxy settings
only obtain software from known and reputable sources.

22. When booting a Windows XP computer - two screens pop-up that offer a choice between two operating systems to boot to. Dual boot configuration is not installed on this computer. Which of the following files needs to be changed?
The incorrect WEP is being used.
BOOT.INI
The fuser is not working properly.
Task Scheduler

23. An end user reports that they are unable to access any websites or network resources by the fully qualified domain name (FQDN); however - the technician is able to access these resources by IP address. Which of the following is the MOST likely cause
Spyware
20
The customers DNS server is unavailable.
Boot into Safe Mode and remove browser helper objects.

24. When troubleshooting a network connectivity issue - which of the following commands can BEST determine the IP address of the remote device that is causing the problem?
Go to the BIOS and change the boot order to use the hard drive.
msconfig
tracert
Allows a system to boot into a limited shell with command line functions.

25. A desktop computer will POST and boot to the operating system. After a few minutes the system will suddenly turn itself off. It is unable to power on again for a few minutes. The problem repeats itself. Which of the following is MOST likely the cause
Task Manager
The CPU is overheating.
Update firmware.
Check the DNS server.

26. An end user reports that a new disc they purchased will not play on their machine. The user states this new disc is a movie - but they have never had any issues watching movies purchased in the past. Which of the following is the MOST likely cause fo
The memory is failing.
System file corruption
The new movie is a Blu-ray disc and not compatible with the PC.
Blu-Ray

27. A user reports that after configuring the BIOS to boot to the hard drive first - the system still tries to boot from the optical drive. Which of the following is the MOST likely cause?
CMOS battery
The computer case was opened.
Keyboard
Ensure all features of the system are functioning.

28. A technician manually configured a device - which of the following icons in device manager would represent this?
A Blue I on a white field
The internal hard drive has failed and needs to be replaced.
Add an access point.
The paging file size settings need to be adjusted.

29. A user reports that the video on their computer has gone out. After determining that the onboard video is bad - a technician needs to install a new video card. Which of the following would support a new video card installation?
Faulty sensor
Task Scheduler
sfc
An AGP slot - A PCIe slot

30. Which of the following will occur if too much thermal paste is used on a processor?
The BIOS needs to be updated.
Disconnect the computer from the network.
The thermal paste will insulate heat around the processor.
Blu-Ray

31. Which of the following commands will remove the read only - hidden - archive and system attributes from a file named test.doc?
Windows Firewall
Problem with the developing drum
remove the CMOS battery.
attrib test.doc -r -a -s -h

32. After a new system board is installed on a laptop - the system fails to POST. Which of the following should be done FIRST?
Reseat and check all cables.
remove the CMOS battery.
Adware
143

33. Which of the following is the BEST solution for repairing a hard drive that results in the NTLDR is missing display upon booting?
Use recovery console and the fixboot command.
Disk Management
Task Manager
Driver Verifier Manager

34. A user reports they are unable to access the Internet. The technician attempts to ping 127.0.0.1 - which fails. Which of the following is the MOST likely source of the problem?
The network card in the users computer has failed.
The user plugged the headphones into the microphone jack.
Thermal compound
sfc

35. A user reports that browser windows keep opening on their own after the user has closed their browser. Which of the following is occurring?
The USB hub was not externally powered.
In the Control Panel - select Administrative Tools - select Services -click on the Print Spooler service and select start.
Pop-ups
the customer purchase anti-virus software - update the anti-virus software frequently - and not to open any emails unless familiar with the sender.

36. A clients PC is having problems connecting to a certain website. Which of the following tools would be used to evaluate the hops taken from the clients PC to the website?
System Properties>Advanced Tab>Performance Options>Advanced Tab
TRACERT
System Properties - Advanced - Performance
bootcfg /rebuild

37. Which of the following is a feature of Windows Vista User Account Control (UAC)?
Add the new printer to user's computer.
Multimeter
Prevents unauthorized programs from being installed
Windows Vista 32-bit can only address up to 3GB of memory.

38. A user has discovered that even though they are using the latest version of the anti-virus software - the computer is still being infected by a virus. Which of the following is the BEST solution for this problem?
DHCP
Event Viewer
Update the virus signatures.
The data cable is not seated properly.

39. Which of the following BEST explains the purpose of the Windows Recovery Console?
A thumb drive is connected to the PC.
Allows a system to boot into a limited shell with command line functions.
netstat -nr
Add additional memory to the laser printer.

40. A client is having problems with creating file shares on the network. Which of the following groups MUST the client be a member of to create shares?
WPA2
Use recovery console and the bootcfg /rebuild command.
Power Users
Allow port 443.

41. A user is trying to boot a desktop PC from their A: drive. Which of the following devices is the user describing?
Disable SSID broadcast
run IPCONFIG /RENEW.
C:users
The floppy drive

42. Which of the following tools should a technician use when replacing a motherboard in a PC?
heck if user is a local administrator on the computer
The CPU is overheating.
The power button is not working.
Anti-static wrist strap

43. Which of the following malware types sits quietly in the background to collect and transmit sensitive information from a users computer?
Disable System Restore.
Disk Defragmentation
Sidebar
Spyware

44. During POST a beep can be heard - and the computer does not boot. Which of the following BEST describes the problem?
RAM failure
The fuser is not working properly.
Backup theclients data onto removable media.
The OS firewall is blocking the application.

45. Which of the following tools could be used to test if a serial port on a laptop is functioning correctly?
Task Scheduler
Loopback plug
ping localhost
User Account Control (UAC).

46. A client reported that the network laser printer was not printing from the third tray. After repairing the issue - which of the following should the technician do NEXT?
WPA-PSK
Print a test page from all the trays.
C:windowssystem - C:windows
Device is disabled

47. Which of the following directory paths is the default profile folder for User1 in Windows XP?
Power supply voltages
The print head needs to be adjusted.
The power supply does not provide enough wattage to power the new graphics card.
C:Documents and SettingsUser1

48. User 1 would like to setup an account for User 2 on their computer. User 2 cannot have access to the User 1s files and cannot change system settings. Which of the following should a technician recommend to User 1?
BitLocker drive encryption
A. Use the built-in Guest account and set personal files to private.
Use recovery console and the bootcfg /rebuild command.
The BIOS needs to be updated.

49. A customer reports that all printed documents display random characters. Which of the following is the MOST likely cause of this problem?
format d: /q
Loopback plug
Incorrect or corrupt driver
SATA

50. Which of the following commands would be used to display hidden files?
dir /a
get
Run ipconfig /release then ipconfig /renew
chkdsk