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Test your basic knowledge |
Comptia A + Computer Repair Practicals
Start Test
Study First
Subjects
:
certifications
,
comptia-a-+
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A technician installed a faster CPU and now the system will not start after the install. The technician removed and reseated the CPU with no positive results. The technician then installed a known good CPU with the same negative results. Which of the
Copy the photos to a USB drive and copy to the new computer.
Update the virus signatures.
The fuser unit for damage
The BIOS needs to be updated.
2. A technician has installed new hardware and is experiencing blue screens on a Windows Vista workstation. Which of the following tools can be used to narrow down the issue?
Use recovery console and the bootcfg /rebuild command.
The SSID
The power supply is not supplying enough power.
Driver Verifier Manager
3. If a technician wants to evaluate a computers detailed statistics - which of the following is the BEST utility to view this information?
Allows a system to boot into a limited shell with command line functions.
The power button is not working.
Performance Monitor
Solid state
4. A users system is locking up after the Windows logo screen on boot-up. Which of the following is the BEST reason for this?
The hard drive needs to be replaced.
A thumb drive is connected to the PC.
Open the computers RAM compartment and inspect the labels.
disabled.
5. A user wants to connect to a cellular network with a laptop while traveling. The laptop has aninternal cellular network card that is activated through the provider.Which of the following is the MOST likely reason that the card is not visible to the o
Application
CAT6
BOOT.INI deleted
Cellular card is disabled in the BIOS.
6. Which of the following commands will duplicate entire directories from one location to another?
DHCP
5 volts
netsh firewall show state
xcopy
7. A customer using Windows Vista wants to disable User Account Control (UAC). Which of the following responses should the technician give to explain the UAC?
Boot into the recovery console and runchkdsk /r
It is there to protect against any changes being made to the OS that may be harmful and could make the OS unstable.
Quarantined
Map a new drive to an NTFS folder hosted by a different volume.
8. Which of the following utilities determines how many CPU resources are being used by a service?
The computer has a 32-bit version of Windows XP installed.
Task Manager
Default Gateway
Access Point
9. Which of the following adapters will offer the HIGHEST data transfer rate?
Lid switch
chkdsk
802.11n
Task Manager
10. A technician purchases and installs a replacement motherboard for an older system. Which of the following should the technician do after the installation?
ping -t PC1
Update firmware.
The laptop is configured to boot from the flash drive; the user should be instructed to remove the flash drive and reboot the laptop.
Change
11. A user reports that email is working but they are unable to access the Internet. Which of the following is the NEXT step in solving the issue?
Netstat
Check the DNS server.
Services MMC Plug-in -Computer Management
Go to Control Panel (User Accounts and Family Safety) - User Accounts -Turn User Account Control on or off.
12. A technician is given a computer that is very slow but has a fast processor and plenty of memory. Which of the following commands could be used for troubleshooting start-up services?
Format from the command line - Disk Management MMC Snap-In
Disk Defragmenter
msconfig
Control Panel>Administrative Tools>Services>SQL service>start - My Computer>Manage>Services and Applications>Services>SQL service>start
13. Which of the following command syntax releases and renews an IP address in a Windows XP machine?
cacls
Control Panel>Tools>Folder Options>File Types
ipconfig /release then ipconfig /renew
DHCP
14. A technician changed the system date and time to display military time on a PC. Which of the following did the technician use to change this feature?
BOOT.INI deleted
64-bit WEP
Go to Control Panel> open User Accounts> Click Turn User Account Control On or Off> Click Continue>Clear the check box and click OK.
Regional and Language Options
15. A technician has installed a faster CPU into a machine. When they boot the machine the POST shows that the new CPU is not running faster. Which of the following should be configured?
Clock multiplier
Remove the floppy disk.
WPA-PSK
format
16. A customer states that their laser printer keeps stating there is a paper jam but the customer does not see any paper jams. The technician inspects the printer and confirms that there is no paper jams and finds the printer does not make an attempt to
Remove the floppy disk.
Faulty sensor
Connects the processor to the main memory - measured in MHz
Disconnect the computer from the network.
17. Which of the following directory paths is the default profile folder for User1 in Windows XP?
System Information
C:Documents and SettingsUser1
Toner probe
Default Gateway
18. Which of the following wireless encryption standards would provide the HIGHEST level of security?
Reseat and check all cables.
System Properties>Advanced>Environment variables>System variables
Device Manager
WPA-PSK
19. After removing several obsolete programs from a PC - a user is experiencing slower than usuallyprocessing times. Which of the following would be the BEST way to speed up the processing?
Defrag the hard drive.
The user disabled theWiFi adapter with the hardware or software switch.
bootcfg /rebuild
UAC
20. A customer reports that all printed documents display random characters. Which of the following is the MOST likely cause of this problem?
Incorrect or corrupt driver
A. The host computer is a portable computer - USB devices cannot be converted to a dynamic disk.
sfc
Access Point
21. In Device Manage - an exclamation point next to a device indicates which of the following?
127.0.0.1
The BIOS needs to be updated.
RAID Level 1
Device conflict
22. After installing a high performance video adapter - the users computer reboots whenever resource intensive applications are run. Which of the following will MOST likely correct the problem?
only obtain software from known and reputable sources.
The SATA controller card was not set as a boot device in the computer BIOS.
Upgrade the power supply to a higher wattage model.
Disk Defragmenter
23. If a drives file system becomes corrupt - which of the following commands would the technician use to repair the file system?
Pressing Ctrl-Alt-Del and selecting Task Manager - Right clicking on the task bar and selecting Task Manager.
Parental Controls
chkdsk
Disable SSID broadcast
24. On which of the following hard drive types must a technician change the jumper setting to match the motherboard/cabling combination?
Multimeter
Use a mounted folder.
CMOS battery
PATA
25. Which of the following utilities - in Windows - can be configured to perform automatic disk defragmentation?
Upgrade the power supply to a higher wattage model.
They have been infected with malware.
Power supply
Task Scheduler
26. Which of the following commands allows a technician to scan protected files and check the files version?
sfc
Using either FAT or NTFS - the limit is three - With extended partitions - there is no limit
20
CAT6
27. When combining NTFS and Share permissions - which of the following is true?
QoS
Keyboard
The most restrictive permission overrides
Update the video card drivers to the latest version.
28. The technician has to format a new hard drive as a FAT32 file system. The hard drive capacity is 80GB. How many partitions will the technician have to create to use all of the hard drive capacity?
From the command line: net start spooler - Open the Services MMC>right click Print Spooler>Start
Three
the chip has to be seated properly and locked down to be detected.
Public Switched Telephone Network (PSTN)
29. The Accounting Department reports that their new program runs on all computers except two. Which of the following logs will have the MOST information about this problem?
Applications log
Wireless access point
BOOT.INI file is corrupt
Connect the appropriate power cable.
30. Which of the following 802.11 standards by default uses the 2.4GHz frequency range and supports speeds up to 11Mbps?
Connect only one of the power connections on the drive.
QoS
msconfig
B
31. Which of the following BEST explains the purpose of safe mode?
C. Turn off SSID - enable WPA2 - implement MAC filtering and change key every 30 days
HDD failure
Boots the OS with minimum drivers
PATA
32. A user has downloaded a game from the Internet. Afterwards they notice that links from search sites get redirected to unusual pages. After the problem is corrected - the user asks how the problem can be prevented in the future. The technician should
only obtain software from known and reputable sources.
The system BIOS
Call a security technician to report.
The chipset includes hyperthreading support.
33. A customer reports they are unable to connect to any computers outside of the office and they are unable to connect to the Internet. When the technician runs ipconfig - the customer gets the following output: IP address169.254.2.4 Subnet Mask.255.255
20
The DHCP client is unable to obtain an IP address from the DHCP server.
RAM failure
Three
34. When using Device Manager - a yellow QUESTION NO: mark indicates which of the following?
check the hard drive to ensure it is working.
No device driver found
net view
/bootlogo /noguiboot
35. A technician installed an internal modem on a PC.Which of the following connector types will plug into the phone jack?
Check Event Viewer to determine which service did not start - Run services.msc to see the state of each service listed.
Quarantined
The power supply is not supplying enough power.
RJ-11
36. A technician suspects one of the workstations in the office is infected with malware. Which of the following are symptoms of a malware infection?
Solid state drive
Permissions on the folder containing the financial data.
Drive light is always on even when no programs are running. - Cannot perform any anti-virus updates.
System Information
37. On laptops - the internal wireless adapter is known by which of the following form factors?
In the BIOS - enable WOL
Add the new printer to user's computer.
Device is disabled
Mini PCI
38. A technician has installed a new WAP into a SOHO environment - which of the following will provide the HIGHEST level of security?
Ensure all features of the system are functioning.
An external hard drive connected viaeSATA.
C. Turn off SSID - enable WPA2 - implement MAC filtering and change key every 30 days
The drive is a dynamic disk moved from another system.
39. A technician has installed a maintenance kit on a laser printer and replaced all consumables. Which of the following should the technician do NEXT?
Reset the page count.
The fuser unit for damage
20
Service Manager
40. A user receives an Access is Denied error when trying to install an application on their computer. Which of the following should the technician check FIRST?
tracert
heck if user is a local administrator on the computer
Enable MAC filtering.
Safe Mode
41. A technician needs to check which ports are open in the Windows Firewall. Which of the following will allow the technician to view these settings?
netsh firewall show state
net help
The ToggleKeys option is enabled.
%systemdrive%Users
42. A user reports they are unable to access network resources. The users IP address is currently 169.254.0.1. On a network with DHCP configured - the user should be instructed to:
format
services.msc
run IPCONFIG /RENEW.
Power supply
43. The customer wants to upgrade to a newer model computer - but does not want to lose all the digital photos on the old computer. Which of the following is the QUICKEST way for the technician to move the photos?
Microsoft WindowsVista Enterprise
One of the sticks of RAM is not seated properly.
The user disabled theWiFi adapter with the hardware or software switch.
Copy the photos to a USB drive and copy to the new computer.
44. Which of the following will allow and deny Internet traffic?
Firewall
User Account Control; it can be turned off under User Accounts in the Control Panel.
Thermal compound
Disable the integrated video card.
45. Which of the following would have to be disabled on a PC if a user wants to assign a static IP address on that PC?
DHCP
ipconfig /all
Disable the integrated video card.
Service Manager
46. Which of the following would MOST likely indicate the presence of malware on a PC?
The CPU is overheating.
Disk Management MMC Plug-in
Slow response - web page redirection or unable to display web pages
The permissions are inherited by all files and folders within that folder.
47. Which of the following permissions can be assigned when giving shared folder permissions but not when assigning NTFS permissions?
Change
diskmgmt.msc
Mount the SATA drive into an available 3.5 drive bay. Connect one end of a data cable to the drives signal connector - and the other to the SATA 0 connector on the motherboard. Connect an available 15-pin power connector to the drive.
Use the Recovery Console and command fixboot.
48. 1/2 Which of the following actions should a technician take when the Service Control Manager reports - one or more services failed to start?
Plug in an external monitor to see if it is a device driver problem.
Go to Control Panel (User Accounts and Family Safety) - User Accounts -Turn User Account Control on or off.
Check Event Viewer to determine which service did not start - Run services.msc to see the state of each service listed.
System file corruption
49. A computer is failing to boot. Which of the following tools would be used FIRST in troubleshooting?
Remote Desktop
Power supply tester
Three
The first three octets of the MAC address.
50. Which of the following commands should be used to change a FAT volume into a NTFS volume?
Update the video card drivers to the latest version.
A deny permission overrides an allow permission.
Parental Controls
convert