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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A technician is troubleshooting a computer infected by a virus. After the technician is finished cleaning the drive - the technician should educate the customer on preventing further attacks by suggesting:
Disable System Restore -update virus definitions - restart in Safe Mode - run full scan.
netstat -a
the customer purchase anti-virus software - update the anti-virus software frequently - and not to open any emails unless familiar with the sender.
Internal antennas not connected.

2. Which of the following is the FIRST step a technician should take when installing a wireless network card?
Read the manufacturers instructions.
Replace the BIOS chip - Restore from backup
143
Remove all memory modules - power on the PC - listen and watch for the POST.

3. A technician is installing several PCs in a home that is pre-wired with Ethernet to seven rooms. In the wiring closet all the Ethernet cables are hanging free and are not labeled. Which of the following tools would the technician use to locate the ca
The chipset includes hyperthreading support.
RDP
Toner probe
chkdsk /f

4. The technician has to format a new hard drive as a FAT32 file system. The hard drive capacity is 80GB. How many partitions will the technician have to create to use all of the hard drive capacity?
System Restore
Three
The use of a flash drive to copy the script into all the desktops.
edit boot.ini

5. Which of the following will allow a technician to secure a wireless access point?
tracert
Go to Control Panel> open User Accounts> Click Turn User Account Control On or Off> Click Continue>Clear the check box and click OK.
Remediate the problem and then advise the customer on virus/spyware prevention.
Enable MAC filtering

6. A user has installed a new firewall and wants to allow only web traffic. They have allowed port 80 on the firewall. When they test the connection they are unable to get to the secure websites. Which of the following should they configure to enable br
Check Event Viewer to determine which service did not start - Run services.msc to see the state of each service listed.
sigverif
Exclude the printers IP addresses from the DHCP scope.
Allow port 443.

7. An end user in a company is trying to research a new product - but whenever they go to a particular website - they receive a message that they do not have access to this site. Which of the following is the MOST likely cause for this problem?
the chip has to be seated properly and locked down to be detected.
Services MMC Plug-in -Computer Management
The proxy server has been configured to block the site.
net help

8. When a network service fails to start at boot-up - which of the following is the BEST solution for this?
Mini PCI
IEEE 1394
Use System Restore to restore the system to the point before the software was initially installed.
Manually start the service.

9. In which of the following locations is the Windows Vista local user settings found?
Parental Controls
%userprofile%AppDataLocal
There is too much electrical interference for the signal.
Applications log

10. If a technician wants to evaluate a computers detailed statistics - which of the following is the BEST utility to view this information?
192.168.1.1
Port forwarding
IEEE 1394
Performance Monitor

11. Which of the following BEST describes a front side bus (FSB)?
Connects the processor to the main memory - measured in MHz
WindowsVista
An AGP slot - A PCIe slot
Use recovery console and the bootcfg /rebuild command.

12. The client sends a document to the printer. The document prints out all random characters. Which of the following should the technician check FIRST?
Check for the correct print driver.
Disk Defragmenter
msconfig
LCD power inverter.

13. A user wants to connect to a cellular network with a laptop while traveling. The laptop has aninternal cellular network card that is activated through the provider.Which of the following is the MOST likely reason that the card is not visible to the o
C:Windows
The deny was selected on all share permissions
Cellular card is disabled in the BIOS.
Press F8 and select Disable Automatic Restart on System Failure.

14. Which of the following will display a list of hardware components and peripherals installed on a computer and allow a technician to enable - disable - remove or reinstall their drivers?
Device Manager
The administrative password needs to be changed.
check the hard drive to ensure it is working.
3

15. A user reports that after installing a PCIe video card into a system - the onboard video no longer displays. Which of the following is MOST likely the cause?
Lid switch
The BIOS detected the PCIe video card and disabled the onboard video.
Parental Controls
BOOT.INI deleted

16. The standard port monitor in Windows XP uses which of the following protocols to configure and monitor the printer device status?
SMTP
Diskpart
The network card in the users computer has failed.
SNMP

17. A technician is trying to use the nslookup command. Which of the following needs to be installed before this command can be used?
Corrupt MBR
Start>Run>mstsc - Start>AllPrograms>Accessories>Communications>Remote Desktop
Determine the available wattage offered by the power supply andensure it meets the power needed for all of the system components.
TCP/IP

18. A customer reports they are unable to connect to any computers outside of the office and they are unable to connect to the Internet. When the technician runs ipconfig - the customer gets the following output: IP address169.254.2.4 Subnet Mask.255.255
Disable services at startup - Disable start up programs.
The device driver for the LCD is corrupt.
The DHCP client is unable to obtain an IP address from the DHCP server.
PATA

19. After a technician installs a new CMOS battery on a motherboard - which of the following will the technician have to change?
attrib test.doc -r -a -s -h
Windows Defender
ping -t PC1
System date/time

20. A user wants to ensure that when they connect to a public Wi-Fi network that they are protected against attackers. Which of the following settings will help in preventing intrusion in Windows Vista?
Enable Public location
PATA
\ALPHAC$
A multimeter

21. Which of the following procedures in a laptop would be needed to determine the type of RAM installed?
SMTP
Open the computers RAM compartment and inspect the labels.
Thermal compound
Oil from the skin can decrease coppers ability to conduct heat.

22. A customer reports that the laptop screen turns all red then goes all blue when moving the LCD hinge. Which of the following is the BEST description of the problem?
The LCD cable is pinched
Prevents unauthorized programs from being installed
Educate the user.
tracert

23. A manager tells a technician that they cannot access the company's secure financial data stored on the accountants computer. The manager used to be able to access the files. Which of the following should the technician check?
The driver CD is for Windows XP only.
Permissions on the folder containing the financial data.
Call a security technician to report.
heck if user is a local administrator on the computer

24. A technician logs into a users computer and downloads a file from a central server to a users local document directory. After logging in - the user reports that they cannot open the file. Which of the following can the technician do to solve the prob
The most restrictive permission overrides
Install an updated firmware on the BIOS
20
Set the correct permissions for the user

25. A virus has been detected on a workstation. When the technician tries to manually delete the virus it is reported as in use by another application. Which of the following should be done FIRST to be able to delete the virus?
System Properties - Advanced - Performance
Change
Boot in Safe Mode to remove.
The new drives jumper is set for master.

26. Which of the following can be used to have applications and scripts run at regular intervals?
The USB hub was not externally powered.
Task Scheduler
Modify
CMOS battery

27. Which of the following components could MOST likely cause a Non-system disk or disk error to occur after POST?
Parental Controls
FDD
Voltage setting
gpupdate /force

28. After installing a new processor - the system reports the CPU is not running at the correct speed. Which of the following is the MOST likely cause?
That the proper amount of thermal paste has been applied.
msconfig
80
The front side bus speed or clock multiplier is wrong.

29. Which of the following GUI utilities would be used to determine the MAC address of a network card?
Adware
Disk Defragmenter
SATA v2
System Information

30. A technician has received a BIOS update and wants to install it on a clients computer. Which of the following should be done before the BIOS update is installed?
The paging file size settings need to be adjusted.
Backup theclients data onto removable media.
Multimeter
Faulty charging circuit

31. Which of the following command line tools in Windows Vista is used for disk management?
Turn on and configure BitLocker.
Loose DC jack
Diskpart
Check the DNS server.

32. Which of the following is the purpose of RAID 0?
Increases read/write speed
Internal antennas not connected.
NIC will transmit data in only one direction at a time.
Disk Defragmentation

33. Which of the following BEST explains the purpose of the Windows Recovery Console?
Allows a system to boot into a limited shell with command line functions.
gpupdate /force
The RAM was not properly seated in its memory slot.
C:UsersUser1Desktop

34. A customer wants to purchase a FireWire-based external hard disk drive. Which of the following ports is needed on the machine to be able to utilize such a device?
Execute a Windows repair from the Windows setup media.
ping localhost
The BIOS needs to be updated.
IEEE 1394

35. A travel agency operates as a small home business. They would like to allow wireless access for two new laptops within their existing secured wired network.Which of the following additional equipment will the owner need to purchase to have connectivi
WPA-PSK
Wireless access point
Enable MAC filtering.
CPU 1

36. Which of the following commands is used to review and repair protected Windows XP files?
The USB hub was not externally powered.
Implement and install a drive encryption program on all company assets.
ping -t PC1
sfc

37. If indexing is enabled on a local PC - which of the following will be directly affected?
File searching
It is there to protect against any changes being made to the OS that may be harmful and could make the OS unstable.
Disk Management MMC Plug-in
Turn the computer on and run chkdsk /r

38. Which of the following 802.11 standards by default uses the 2.4GHz frequency range and supports speeds up to 11Mbps?
The chipset includes hyperthreading support.
Heatsink / cooling fan - Motherboard
B
The network card in the users computer has failed.

39. Most laptops have two PCMCIA slots that are stacked on top of each other with no separator in between. Which of the following does this accommodate?
%systemdrive%Users
The CMOS battery needs to be replaced.
802.11a
Two Type II cards - One Type III card

40. Operating system files for Windows Vista and Windows XP are located in which of the following?
Use a network firewall.
There is too much electrical interference for the signal.
C:windowssystem - C:windows
C:Documents and SettingsUser1

41. A client is reporting that their system is operating slowly. The client has a 2GHz processor - 256MB of RAM - and a motherboard designed for gaming. Which of the following components would MOST likely need to be upgraded to increase performance?
SNMP
Perform a printhead alignment test.
RAM
Have the LCD screen replaced.

42. A technician has installed a new WAP into a SOHO environment - which of the following will provide the HIGHEST level of security?
Computer Management - Services MMC Plug-in
C. Turn off SSID - enable WPA2 - implement MAC filtering and change key every 30 days
Manufacturers guidelines for the beep codes
One device will need to be removed before an additional device will fit.

43. A system powers on - begins POST - displays the BIOS version information and then hangs with the error message Error loading operating system. Which of the following is MOST likely cause of this issue?
Backup theclients data onto removable media.
Corrupt MBR
Check themanufacturers website.
Disable SSID broadcast

44. A user reports that browser windows keep opening on their own after the user has closed their browser. Which of the following is occurring?
Pressing Ctrl-Alt-Del and selecting Task Manager - Right clicking on the task bar and selecting Task Manager.
One or more of the new memory modules are faulty and should be removed or replaced.
The CMOS battery is failing.
Pop-ups

45. A laptop needs a wireless card upgrade. The technician attempts to install the new card with no success. The wireless card is a newer 802.11b/g/n card and the laptop itself was manufactured seven years ago. Which of the following is the MOST likely p
DHCP
A local administrator must install the application.
One of the sticks of RAM is not seated properly.
The laptop has the older miniPCI expansion slot and the new card uses miniPCI express.

46. A user has downloaded a game from the Internet. Afterwards they notice that links from search sites get redirected to unusual pages. After the problem is corrected - the user asks how the problem can be prevented in the future. The technician should
only obtain software from known and reputable sources.
-t
IDE but with an adapter
LCD power inverter.

47. Which of the following commands would a technician use to view the active application connections on a local PC to the network?
Disable SSID broadcast
netstat
Use a mounted folder.
Higher wattage power supply

48. If a technician is traveling outside of the US - which of the following should be checked before setting up a workstation?
The power supply must have enough wattage to run all system hardware simultaneously.
Turn on and configure BitLocker.
The network card in the users computer has failed.
Voltage setting

49. A user is running defrag on a computer and the power goes out. When power is restored - which of the following is the BEST action to perform?
Turn the computer on and run chkdsk /r
Control Panel>Tools>Folder Options>File Types
B
Disable SSID broadcast

50. A laptop is connected to an external LCD projector. The computer boots up and the image is visible on the laptop screen but not via the projector. The cable from the laptop to the projector is connected on both ends and is a known good cable. The pro
NTBACKUP.EXE
127.0.0.1
Slow response - web page redirection or unable to display web pages
The projector is not set to display the correct video source - The laptop is not set to display to the external video connector.