Test your basic knowledge |

Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A technician is upgrading an internal IDE drive in a laptop. Which of the following HDD types is the technician MOST likely using?
SSH
Disable SSID broadcast
Using either FAT or NTFS - the limit is three - With extended partitions - there is no limit
PATA

2. A client has been unable to fix corruption of system files and does not have a backup or an Automated System Recovery (ASR) disk. Which of the following is the BEST action to take next?
Execute a Windows repair from the Windows setup media.
Blu-Ray
LCD backlight failure
Connect the appropriate power cable.

3. A user reports that they are unable to print to a shared network printer. Other users are able to print to the same printer with no problems. Which of the following is the MOST likely solution?
A thumb drive is connected to the PC.
De-select PausePrinting from within the Printer menu on the users computer.
netstat -nr
Move the secondary hard drive next to the primary hard drive and connect to the primary bus.Connect the new DVD drive as the slave on the secondary bus.

4. To enhance security on a Windows workstation - the default Guest group should be:
Socket 754
Update the BIOS.
Examine the print queue - stop and then restart the spooler service.
disabled.

5. A home user reports that they can access the Internet but they are having issues connecting to the game server through their home wireless router. Which of the following settings should the technician adjust?
Port forwarding rules
Power supply tester
A
Copy the photos to a USB drive and copy to the new computer.

6. Which of the following commands will display the local routing table?
64-bit WEP
Wireless Router
netstat -nr
A. Use the built-in Guest account and set personal files to private.

7. A technician is troubleshooting a PC that will not obtain an IP address from the network. The NIC is setup for automatic IP addressing. Which of the following would be the MOST likely cause?
Disconnect the computer from the network.
7
edit boot.ini
DHCP service has stopped

8. When using Device Manager - a yellow QUESTION NO: mark indicates which of the following?
No device driver found
The paging file size settings need to be adjusted.
B
only obtain software from known and reputable sources.

9. A user reports that their CAD files will display correctly in low resolution but not in high resolution after installing a new graphics card. Which of the following will MOST likely fix this problem?
An issue that will not prevent the basic function of the computer.
Create a striped set.
Update the video card drivers to the latest version.
dir

10. A user recently purchased an 802.11g-capable laptop - but reports their network connection speed is much slower than expected. The technician notes that while the users wireless signal strength is excellent - they are connected at just 11Mbps. Which
One of the sticks of RAM is not seated properly.
Listen for beep codes to determine if the video card needs reseated.
The user is connected to an 802.11b wireless access point.
The USB plug is not seated properly. - The BIOS is not configured for USB support.

11. A customer states they recently updated their system and now it will not boot properly in normal mode. Which of the following could be used from Safe Mode to correct the issue?
tree
Enable MAC address filtering
Using either FAT or NTFS - the limit is three - With extended partitions - there is no limit
System Restore

12. A user is reporting that after replacing the toner cartridge on the laser printer it has started to produce print jobs with dirty spots around the page. Which of the following is the MOST likely cause of the problem?
/bootlogo /noguiboot
The new toner cartridge is bad and should be replaced.
Disk Management
The fuser unit for damage

13. On a Windows XP Professional computer - several service fails to start messages appear. Which of the following service property tabs would be viewed to verify service requirements?
Ensure the keyboard ribbon is firmly plugged into the motherboard.
RAM
Dependencies
The fuser unit for damage

14. Which of the following commands would provide a list of all local active TCP/IP connections?
netstat -a
Three
Instruct the user to decrease the graphics resolution of the image.
Corrupt MBR

15. Which of the following are commonly associated with dial-up networking?
The hard drive needs to be replaced.
Blu-Ray
net help
Public Switched Telephone Network (PSTN)

16. Which of the following tools can a technician use to determine whether changes should be made to increase security?
ping windows.com
No device driver found
BOOT.INI
MBSA

17. Which of the following steps will allow a technician to disable the prompting of the requirement for digital signatures of newly installed device drivers?
Create a striped set.
chkdsk /f
System properties>Hardware>Driver Signing>Select ignore
Device conflict

18. A customer states that they can access all LAN resources but cannot access the Internet.Which of the following is the MOST likely cause?
Add additional memory to the laser printer.
Service Manager
Incorrect proxy settings
Remove all memory modules - power on the PC - listen and watch for the POST.

19. When booting Windows - check disk comes up and runs a scan only on drive E. The PC still boots and shows no signs of any errors or other problems. No installations or other software changes have been made. Which of the following is the MOST likely ca
A thumb drive is connected to the PC.
Oil from the skin can decrease coppers ability to conduct heat.
check the hard drive to ensure it is working.
Allow port 443.

20. Which of the following commands will fix the master boot record?
Two
fixmbr
Internal antennas not connected.
nslookup

21. Which of the following PING command switches will not stop until the technician tells it to?
An issue that will not prevent the basic function of the computer.
IEEE 1394
tracert
-t

22. A customer cannot print certain PDF documents on their laser printer. The print job is a multi- page large PDF with multiple colors. Which of the following is the MOST likely solution?
Plug in an external monitor to see if it is a device driver problem.
Add additional memory to the laser printer.
7
User Account Control; it can be turned off under User Accounts in the Control Panel.

23. A technician installed a new motherboard. Which of the following steps should the technician take NEXT?
\ALPHAC$
Router
143
Update the BIOS.

24. A users laptop PC fails to boot and gives a message of invalid boot device on the screen. Each successive reboot gives the same message. The technician finds that the user has no floppy drive connected to the PC; however - they have a USB flash drive
The device driver for the LCD is corrupt.
Enable port forwarding on the router for port 3389 to the IP address.
The laptop is configured to boot from the flash drive; the user should be instructed to remove the flash drive and reboot the laptop.
C:UsersUser1Desktop

25. A USB cable has a mini-USB connector on one end and two standard size connectors on the other. Which of the following is the purpose of the second connector?
RAM failure
Upgrade the power supply to a higher wattage model.
The second USB connector increases the power and enables functionality of the device.
Higher wattage power supply

26. After a technician installs a new CMOS battery on a motherboard - which of the following will the technician have to change?
System date/time
One device will need to be removed before an additional device will fit.
Performance Monitor
WPA-PSK

27. In Windows Vista - where would a technician find User1 desktop files?
C:UsersUser1Desktop
Install a wireless range extender to boost the signal.
The boot priority is set to CD-ROM in the BIOS.
Cable tester

28. A technician is adding a new device to a system and is unable to find the driver disk. Which of the following is he BEST place to retrieve the latest drivers?

29. Which of the following is the BEST solution for repairing a hard drive that results in the NTLDR is missing display upon booting?
CPU 1
Corrupt MBR
BOOT.INI file is corrupt
Use recovery console and the fixboot command.

30. Which of the following can be accomplished from the System Configuration utility?
msconfig
Disable services at startup - Disable start up programs.
SATA
Start the PC in Enable VGA Mode; reboot after login in normal mode.

31. After a printhead change - a user reports poor print quality on their inkjet printer. Which of the following should the technician do to resolve this issue?
Perform a printhead alignment test.
Port forwarding rules
Boot order in the BIOS
C:Documents and SettingsUser1

32. Which of the following 802.11 standards by default uses the 2.4GHz frequency range and supports speeds up to 11Mbps?
25
Default User - All Users
Have the LCD screen replaced.
B

33. After receiving a service has failed to start message - which of the following commands would be helpful in troubleshooting the issue?
RAM
Cable modem> router> computer
services.msc
Disable System Restore -update virus definitions - restart in Safe Mode - run full scan.

34. A customer using a laptop states several letters and numbers (e.g. W -E -S -D -X -C -2 -3) are not properly working on the keyboard. Which of the following is the NEXT step to resolve the issue?
Wireless access point
Ensure the keyboard ribbon is firmly plugged into the motherboard.
chkntfs
ExpressCard

35. A user has a computer with a 100GB IDE hard drive formatted as a single FAT32 partition. The partition has 50GB of free space but the user receives an error when attempting to save a 5GB video file. Which of the following will resolve this issue?
MAC filtering
Convert the partition to NTFS.
Move the secondary hard drive next to the primary hard drive and connect to the primary bus.Connect the new DVD drive as the slave on the secondary bus.
Perform a printhead alignment test.

36. A new firewall was installed on a system and since then a remote user has been unable to reach the file server. Which of the following should the technician verify is setup on the new firewall?
msconfig
Multimeter
DHCP
Port forwarding

37. A technician is setting up a PC. The motherboard does not have PS/2 connectors. Which of the following keyboard connector ports will the technician have to use?
Communicates with network devices
C:Windows
USB
The first three octets of the MAC address.

38. Which of the following commands would be used to verify the integrity of critical system files?
sfc
WPA2
The use of a flash drive to copy the script into all the desktops.
Ensure the keyboard ribbon is firmly plugged into the motherboard.

39. A user reports that their Windows XP machine restarts automatically on boot and the screen flashes blue for half a second. Which of the following allows a technician to capture the error code?
User Account Control; it can be turned off under User Accounts in the Control Panel.
Press F8 and select Disable Automatic Restart on System Failure.
CPU 1
Read the manufacturers instructions.

40. Which of the following commands would be used to invoke the Disk Manager utility?
ping
Netstat
diskmgmt.msc
Connect an audio cable between the drive and the sound card

41. A client reports that the LCD on their laptop has no display - but outlines of the graphics can be seen from some angles and an external monitor displays will no issues.Which of the following is the MOST likely cause?
tracert
LCD backlight failure
Use recovery console and the bootcfg /rebuild command.
cacls

42. A user gets an error that the SQL service is not started.Which of the following can the technician do to start the service?
127.0.0.1
Power Users
From the command line: net start spooler - Open the Services MMC>right click Print Spooler>Start
Control Panel>Administrative Tools>Services>SQL service>start - My Computer>Manage>Services and Applications>Services>SQL service>start

43. A user would like secure file encryption on their new Windows Vista Enterprise PC. The user informs the technician that they do not wish to spend extra money on a solution. Which of the following is the BEST recommendation for the technician to make
Use the Automatic Update feature built into the application - Use scripts.
Turn on and configure BitLocker.
QoS
get

44. A technician has received a Windows XP PC for repair with the following boot error Unmountable boot volume. Which of the following is the FIRST procedure that should be tried to correct the problem?
Boot into the recovery console and runchkdsk /r
The pass phrase is not correct.
BCD
Disable SSID broadcast

45. When a SMART error is received on a computer - which of the following devices MOST likely has a problem?
480Mbps
Label every screws location and cable path - Ensure the technician wears an ESD strap.
Create a striped set.
Hard disk

46. A customer wants to check whether they have the necessary tools enabled to prevent intrusions and virus attacks on a Windows Vista workstation. Which of the following tools can be used to display the current configuration?
Open the computers RAM compartment and inspect the labels.
Performance Monitor
Security Center
The CPU is overheating.

47. When the power supply of a PC is performing erratically - which of the following can be used to determine output voltage?
Change the jumper settings on the drive.
A multimeter
Power supply tester
Uncheck Hide protected operating system files in folder options - Uncheck the read only attribute in file properties.

48. When turning on a PC a series of beeps is heard but no display is seen.Which of the following could be the issue?
They have been infected with malware.
The memory is not installed correctly.
That the proper amount of thermal paste has been applied.
The power button is not working.

49. A technician is going to flash the BIOS on a laptop.Which of the following would the technician need to complete this task?
C:Usersuser1Desktop
The chipset includes hyperthreading support.
Connect an audio cable between the drive and the sound card
The laptops AC adapter

50. A customer using Windows Vista wants to disable User Account Control (UAC). Which of the following responses should the technician give to explain the UAC?
10 meters (33 feet)
get
It is there to protect against any changes being made to the OS that may be harmful and could make the OS unstable.
SATA v2