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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Which of the following is the BEST solution for repairing a hard drive that results in the NTLDR is missing display upon booting?
Set the CMOS jumper on the motherboard to clear
DHCP service has stopped
wf.msc
Use recovery console and the fixboot command.

2. A user is reporting that after replacing the toner cartridge on the laser printer it has started to produce print jobs with dirty spots around the page. Which of the following is the MOST likely cause of the problem?
copied to a safe location and can be recovered using the antivirus program.
The new toner cartridge is bad and should be replaced.
Unplug the CMOS battery - Switch on the reset jumper.
Corrupt MBR

3. A user reports the dot matrix printer does not print clearly on part 4 and 5 of the multi-part form. Which of the following should be preformed FIRST?
The print head needs to be adjusted.
C:users
Run ipconfig /release then ipconfig /renew
Safe Mode

4. A customer wants to check whether they have the necessary tools enabled to prevent intrusions and virus attacks on a Windows Vista workstation. Which of the following tools can be used to display the current configuration?
Toner probe
Security Center
defrag
Pressing F6 during the install to load third party drivers

5. A customer wants to install a new writable optical drive. They have a very large collection of files and want the new drive to be able to archive. Which of the following drive technologies would allow them to archive their collection using the fewest
Listen for beep codes to determine if the video card needs reseated.
Blu-Ray
Loopback plug
Ensure the keyboard ribbon is firmly plugged into the motherboard.

6. A user is reporting that the image on their CRT monitor is shaking and giving them eye strain. The technician notices the display is OK at first - then after a minute it begins wavering. Which of the following is the FIRST step the technician should
Replace the BIOS chip - Restore from backup
The memory is not installed correctly.
System Properties - Advanced - Performance
Look around the monitor for items that maybe interfering with the display.

7. Which of the following wireless encryption standards would provide the HIGHEST level of security?
DHCP
Check Event Viewer to determine which service did not start - Run services.msc to see the state of each service listed.
Start>Run>mstsc - Start>AllPrograms>Accessories>Communications>Remote Desktop
WPA-PSK

8. A user states that their Windows XP computer is running extremely slowly. It has a P4 3.2GHz processor and 256MB of RAM. A technician opens Task Manager and sees that CPU usage is at 25% and PF Usage is at 314MB. Which of the following is MOST likely
BitLocker drive encryption
during a time of low activity
One device will need to be removed before an additional device will fit.
Not enough physical RAM installed.

9. A technician purchases and installs a replacement motherboard for an older system. Which of the following should the technician do after the installation?
Wireless access point
net view
Services
Update firmware.

10. AWindows XP machine will only boot up and display the command prompt. The technician needs to modify the boot.ini file. Which of the following commands would be used?
The power supply must have enough wattage to run all system hardware simultaneously.
edit boot.ini
Run the chkdsk command.
DHCP

11. Which of the following utilities is used to perform a selective startup procedure?
The power supply must have enough wattage to run all system hardware simultaneously.
The CMOS battery is failing.
MSCONFIG
Microsoft WindowsVista Enterprise

12. An end user in a company is trying to research a new product - but whenever they go to a particular website - they receive a message that they do not have access to this site. Which of the following is the MOST likely cause for this problem?
The proxy server has been configured to block the site.
Diskpart
Three
Run the chkdsk command.

13. A user wants to upgrade their CPU. They currently have a processor from vendor A - but the user wants to purchase a different vendors CPU. Which of the following will MOST likely need to be upgraded in order to support a CPU from a different manufact
DHCP is disabled.
RAID 0
Heatsink / cooling fan - Motherboard
Read the manufacturers instructions.

14. A client reports that the LCD on their laptop has no display - but outlines of the graphics can be seen from some angles and an external monitor displays will no issues.Which of the following is the MOST likely cause?
Turn off SSID broadcast.
LCD backlight failure
Implement and install a drive encryption program on all company assets.
The user disabled theWiFi adapter with the hardware or software switch.

15. A remote user is attempting to install a new external storage device on their computer. The user reports they only have one port open on the back of the device and the port is similar to the USB port their mouse is connected to. The port has a bevel
IEEE 1394 card
IEEE 1394
fixmbr
disabled.

16. Which of the following is the MOST likely cause of the system losing the date and time after every reboot?
Outdated signature files allowed a virus attack
The laptop has the older miniPCI expansion slot and the new card uses miniPCI express.
The CMOS battery is failing.
C:Documents and SettingsUser1

17. Which of the following are the steps for setting up a PC to enable Remote Desktop connection in Windows XP Professional?
One of the sticks of RAM is not seated properly.
Mini PCI
Satellite
My Computer>Properties>Remote Tab>Allow Users to connect remotely to this computer>Select Remote Users.

18. A technician was asked to remediate a serious - on-going virus and spyware situation for a particular customer. Which of the following should the technician do?
MAC filtering
Remediate the problem and then advise the customer on virus/spyware prevention.
Make sure the PS/2 plugs and ports are color matched.
DHCP

19. A three year old laptop fails to keep the accurate time. Which of the following is the MOST likelycause?
Educate the user.
MAC filtering - Disable SSID broadcast
The CMOS battery is failing.
Cellular card is disabled in the BIOS.

20. A user reports that even though their anti-virus program is detecting and removing viruses on their system - the malware returns after successive restarts on their Windows Vista machine. The user has restarted the machine four times already. Which of
eSATA
Have the user boot into Safe Mode by tapping F8 before Windows loads - and run the anti-virus scan once again.
Services
Windows Firewall is blocking the port.

21. A customer reports they are unable to connect to any computers outside of the office and they are unable to connect to the Internet. When the technician runs ipconfig - the customer gets the following output: IP address169.254.2.4 Subnet Mask.255.255
The DHCP client is unable to obtain an IP address from the DHCP server.
One hard drive must be configured as master - and one as slave.
192.168.1.1
System file corruption

22. A customer wants to purchase a FireWire-based external hard disk drive. Which of the following ports is needed on the machine to be able to utilize such a device?
Use the Recovery Console and command fixboot.
A faulty HDD connection
IEEE 1394
Label every screws location and cable path - Ensure the technician wears an ESD strap.

23. When would be the optimum time to schedule a virus scan?
ipconfig /all
After working hours
The memory is bad and must be replaced. - The BIOS is not at the latest revision.
The USB plug is not seated properly. - The BIOS is not configured for USB support.

24. A customer cannot print certain PDF documents on their laser printer. The print job is a multi- page large PDF with multiple colors. Which of the following is the MOST likely solution?
Allows a system to boot into a limited shell with command line functions.
Control Panel>Administrative Tools>Services>SQL service>start - My Computer>Manage>Services and Applications>Services>SQL service>start
Multimeter
Add additional memory to the laser printer.

25. A computer will not complete POST and a series of beeps is heard.Which of the following is the BEST material for the technician to consult?
Read only permissions
Disk Manager
The system is not providing enough power to the USB port.
Manufacturers guidelines for the beep codes

26. Which of the following profiles are automatically created by Windows XP during installation?
Device driver issues
Default User - All Users
Convert the partition to NTFS.
fixmbr

27. Which of the following adapter cards is MOST likely to require an additional power connector to operate properly?
Change the Boot order in the BIOS.
System file corruption
ping localhost
PCIe graphics card

28. A customer reports that a home wireless network is slow after the completion of the new apartment building nearby. Which of the following is the MOST secure solution for the problem?
A local administrator must install the application.
Computer Management - Services MMC Plug-in
Enable port forwarding on the router for port 3389 to the IP address.
Enable MAC filtering.

29. A user reports that their Windows XP PC booted to a desktop which is presented with very rough colors and poor detail on all images displayed.Which of the following is the MOST likely cause and solution of the problem?
net help
The color depth is set too low. Open the Display Properties dialog box and set the Color Quality setting to Highest (64bit).
Dependencies
Employee Bs profile is set to use a virtual printer as the default printer.

30. A client has returned a computer with a hard drive that has failed twice. Which of the following should the technician check in the computer?
Loop back plug
The file is too large for the printer.
Power supply voltages
C:Usersuser1Desktop

31. Additional RAM has been added to a PC. When the RAM amount is checked within Windows the additional memory is not reflected. Which of the following is the MOST likely cause?
Set the CMOS jumper on the motherboard to clear
The memory is not installed correctly.
The RAM was not properly seated in its memory slot.
Use a portable anti-static pad and wrist strap - ensuring all components remain on the mat - and the wrist strap is connected to the mat.

32. A users laptop is constantly accessing the hard drive. Which of the following is the BEST solution?
WindowsVista
Add more RAM.
System Information
wf.msc

33. Which of the following directory paths is the default profile folder for User1 in Windows 2000?
Use a mounted folder.
C:Documents and SettingsUser1
3
heck if user is a local administrator on the computer

34. A user has installed a second hard drive into a computer and receives a message stating Invalid Boot Volume. Which of the following should a technician recommend to solve this problem?
Device driver issues
Enable MAC filtering
Set the jumpers on both hard drives to C/S.
Look for another expansion slot elsewhere on the unit.

35. Which of the following commands should be used to resolve a file permission issue?
cacls
defrag
A. The host computer is a portable computer - USB devices cannot be converted to a dynamic disk.
Use the Automatic Update feature built into the application - Use scripts.

36. While using Windows Vista - a technician needs to access the Advanced Windows Firewall configuration page. Which of the following commands should the technician use?
wf.msc
Replace the power supply.
127.0.0.1
The computer case was opened.

37. A customer wants to add an internal IDE drive with the ability to write DVDs. The computer currently has two IDE hard disk drives - one IDE CD writing optical drive and a DVD read-only IDE optical drive. Which of the following should the technician r
tracert
Safe Mode
Router
One device will need to be removed before an additional device will fit.

38. A user reports their system is displaying an error message NTLDR is missing.Which of the following is the MOST likely cause for this error?
The antivirus service is disabled.
Corrupt MBR
PATA
Ensure all features of the system are functioning.

39. A client has a program that they want to run everyday at a certain time. Which of the following can a technician use to accomplish this?
Task Scheduler
RIMM modules must be installed in pairs.
The CMOS battery needs to be replaced.
Use a network firewall.

40. It is a companys policy to shut down all workstations at the end of the day. However - the majority of employees are leaving disks in their workstations and upon start up the next morning they are receiving a NTLDR is missing error. Which of the foll
bootcfg /rebuild
The data cable is not seated properly.
Task Manager
Change the Boot order in the BIOS.

41. Which of the following protocols should be allowed through the firewall for a mail application?
The rollers on the printer need to be replaced.
during a time of low activity
SMTP
NIC will simultaneously transmit data in both directions at a time.

42. Which of the following encryption methods requires a 10-digit network key?
64-bit WEP
Unplug the CMOS battery - Switch on the reset jumper.
ping -t
Incorrect or corrupt driver

43. A technician replaced an internal wireless card in a laptop. The card appears to be installed correctly in Device Manager - but is not able to view available wireless networks. Which of the following is MOST likely the problem?
attrib test.doc -r -a -s -h
The fans are not cooling properly.
Internal antennas not connected.
during a time of low activity

44. Which of the following commands will allow a technician to disable startup programs?
copied to a safe location and can be recovered using the antivirus program.
Device Manager
Check the functionality of the LCD cutoff switch
msconfig (choose startup from options)

45. Which of the following is a feature of Windows Vista User Account Control (UAC)?
Prevents unauthorized programs from being installed
25
The antivirus service is disabled.
msconfig (choose startup from options)

46. After installing a high performance video adapter - the users computer reboots whenever resource intensive applications are run. Which of the following will MOST likely correct the problem?
Install the correct drivers.
Upgrade the power supply to a higher wattage model.
There is too much electrical interference for the signal.
The use of a flash drive to copy the script into all the desktops.

47. Which of the following directory paths is the default profile folder for User1 in Windows XP?
C:Documents and SettingsUser1
sfc /scannow
The computer case was opened.
The fuser unit for damage

48. When configuring a wireless access point - which of the following options would BEST disable guest access?
Enable MAC address filtering
\ALPHAC$
ping
Configure one of the HDD as master - and one as slave.

49. A client is having problems sending their email. If the company uses SMTP - which of the following ports is configured by default on their email client to allow mail out?
Public Switched Telephone Network (PSTN)
25
The new movie is a Blu-ray disc and not compatible with the PC.
Look for another expansion slot elsewhere on the unit.

50. Good examples of malware prevention in Windows XP?
Use a trusted aggressive pop-up blocker. - Avoid notorious websites and hyperlinks.
Corrupt MBR
The network uses MAC filtering.
The front side bus speed or clock multiplier is wrong.