Test your basic knowledge |

Comptia A + Computer Repair Practicals

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Which of the following command will display a list of folders and files?






2. A customer states that their laptop battery is not charging and it will not power on with the AC adapter. Which of the following would the technician use to check the AC adapter?






3. A customer has a wireless router with WEP enabled. The customer states it was working before but that they can no longer access the network or the Internet with their wireless PCs. After arriving onsite - the technician can see the SSID. The technici






4. Which of the following can be used to achieve the highest transfer rate for an external hard drive?






5. A user reports that their Windows XP machine restarts automatically on boot and the screen flashes blue for half a second. Which of the following allows a technician to capture the error code?






6. Which of the following methods will restrict wireless access to specific devices?






7. Which of the following encryption methods requires a 10-digit network key?






8. Which of the following is the minimum number of drive partitions required to run the BitLocker Drive Preparation tool?






9. A customer wants to ensure that their new drive has the fastest transfer speed. Which of the following technologies should be recommended?






10. Which of the following will display a list of hardware components and peripherals installed on a computer and allow a technician to enable - disable - remove or reinstall their drivers?






11. Which of the following commands would be used to fix errors on the system disk?






12. A user reports that a PC boots to the error message Missing NTLDR. Which of the following problems could cause this error?






13. A users system is locking up after the Windows logo screen on boot-up. Which of the following is the BEST reason for this?






14. To scan for corrupted system files - which of the following command-line applications would a technician use?






15. If a technician is creating a spanned volume - which of the following steps should they perform?






16. A user reports they have forgotten their BIOS password and is unable to boot their system. Which of the following describes the BEST method to correct this problem?






17. A technician is troubleshooting software that was supposed to startup when the PC powered on. The software failed to start. Which of the following should the technician use to investigate the issue?






18. A technician is setting up a PC. The motherboard does not have PS/2 connectors. Which of the following keyboard connector ports will the technician have to use?






19. A user reports their LCD monitor has failed and replaces it with a CRT. On boot up - the monitor displays POST - but displays an Out of range message when the GUI starts to load. Which of the following methods should the technician use to resolve the






20. A technician is upgrading memory on a laptop. Upon removing the access door the technician sees only one memory expansion slot. The documentation stated there were two. Which of the following should the technician do?






21. Which of the following is true when setting default security permissions on a folder?






22. Which of the following commands would create an emergency repair disk for the Windows 2000 Professional operating system?






23. A travel agency operates as a small home business. They would like to allow wireless access for two new laptops within their existing secured wired network.Which of the following additional equipment will the owner need to purchase to have connectivi






24. A technician receives a call from a laptop user that recently purchased a new wireless router. The user claims the laptop cannot connect to the new wireless router. The technician finds out that the router is an 802.11g model and the customers laptop






25. A technician needs to access the files stored on the primary partition of a networked computer named ALPHA. The user of that computer has not setup any shared files or folders. Which of the following is an administrative share?






26. A client calls after connecting the keyboard and mouse to a new computer. The client indicates that neither the keyboard nor the mouse works. The technician has determined these devices are connected through the PS/2 ports. Which of the following rec






27. Which of the following is the default location for user account files in Windows Vista?






28. A user receives an Access is Denied error when trying to install an application on their computer. Which of the following should the technician check FIRST?






29. Which of the following Windows XP commands can be used to repair the BOOT.INI file?






30. A customer reports that a home wireless network is slow after the completion of the new apartment building nearby. Which of the following is the MOST secure solution for the problem?






31. A user reports that a device is not working. Within the Device Manager - a yellow ! on the icon of a device indicates which of the following?






32. A system has been infected with a virus. The customer does not have a system backup. Which of the following is an effective method to remove the virus and preserve the customers data?






33. A stop error message Unable to locate component is on a users machine. The message displays right after POST. Which of the following is the MOST likely cause of this issue?






34. A user reports they can no longer change the web browser home page. Which of the following is MOST likely the problem?






35. An end user reports that a new disc they purchased will not play on their machine. The user states this new disc is a movie - but they have never had any issues watching movies purchased in the past. Which of the following is the MOST likely cause fo






36. Which of the following is a local host IP address?






37. A technician is trying to load a device driver directly from the manufacturers CD for a PCI NIC. The operating system is Windows Vista. Windows refuses to accept the driver. Which of the following is the MOST likely cause of this problem?






38. Which of the following is the BEST utility to use when mounting a hard disk as a folder in a Windows XP Professional machine?






39. A user reports the dot matrix printer does not print clearly on part 4 and 5 of the multi-part form. Which of the following should be preformed FIRST?






40. The technician has to format a new hard drive as a FAT32 file system. The hard drive capacity is 80GB. How many partitions will the technician have to create to use all of the hard drive capacity?






41. A technician is setting up VoIP service for a SOHO customer. Which of the following should the technician enable on the customers home router?






42. Users in an office are having problems connecting to certain resources outside of their network. The technician suspects that a router on the network has failed. Which of the following tools can be used to determine the point of failure on the networ






43. A technician wants to check the processor speed. Where can the technician find this information?






44. A user wants to upgrade their CPU. They currently have a processor from vendor A - but the user wants to purchase a different vendors CPU. Which of the following will MOST likely need to be upgraded in order to support a CPU from a different manufact






45. A user on a home network would like to be able to use Windows Remote Desktop to connect to the Windows XP Pro desktop from the road. If there are multiple PCs on the home network - which of the following will BEST enable the user to connect using Rem






46. A department of users is reporting there are lines across their printouts. They have already changed the toner cartridge but the issue remains. Which of the following is the BEST item to inspect?






47. A customer reports that the laptop screen turns all red then goes all blue when moving the LCD hinge. Which of the following is the BEST description of the problem?






48. A system powers on - begins POST - displays the BIOS version information and then hangs with the error message Error loading operating system. Which of the following is MOST likely cause of this issue?






49. Which of the following utilities can be run on a Windows XP Professional computer - if it is suspected that the file system structure has become damaged?






50. A technician is implementing a small office home office (SOHO) wireless network. The technician would like to have a static network. Which of the following should the technician disable on the router?