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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A user notices that the workstation is performing slowly and is populating .eml files after connecting to the network. The user has been disconnected for over two months. Which of the following is the MOST likely cause of the issue?
Task Manager
Cable tester
Outdated signature files allowed a virus attack
Task Scheduler

2. A technician wants to hide the wireless router's ID. Which of the following would accomplish this?
Disable SSID broadcast
Use System Restore to restore the system to the point before the software was initially installed.
sfc
Upgrade the power supply to a higher wattage model.

3. Which of the following tools is used to initiate archive procedures in Windows XP Professional?
Public Switched Telephone Network (PSTN)
NTBACKUP.EXE
eSATA
Incorrect proxy settings

4. A user reports that a PC boots to the error message Missing NTLDR. Which of the following problems could cause this error?
SMTP
Disk Management
Update the video card drivers to the latest version.
The system partition is corrupt - The boot.ini file has been deleted.

5. A technician discovers that applications are running very slow. Which of the following might solve the problem?
Have the LCD screen replaced.
ping localhost
System properties>Hardware>Driver Signing>Select ignore
defrag

6. A technician manually configured a device - which of the following icons in device manager would represent this?
A Blue I on a white field
Increases read/write speed
Corrupt MBR
PATA

7. A technician has installed new hardware and is experiencing blue screens on a Windows Vista workstation. Which of the following tools can be used to narrow down the issue?
Driver Verifier Manager
Task Scheduler
Drive light is always on even when no programs are running. - Cannot perform any anti-virus updates.
convert

8. Which of the following are the steps for setting up a PC to enable Remote Desktop connection in Windows XP Professional?
Satellite
My Computer>Properties>Remote Tab>Allow Users to connect remotely to this computer>Select Remote Users.
The pass phrase is not correct.
The BIOS detected the PCIe video card and disabled the onboard video.

9. AWhich of the following components may cause a paper jam in a laser printer?
The WLAN card is 802.11b.
Faulty sensor - Worn paper feed roller
Check if the computer manufacturer uses a separate power inverter for the screen.
Event Viewer Logs - Disk Management - Device Manager

10. A user notices that the workstations mouse pointer is moving by itself and is executing files. Which of the following is the BEST solution for the user to do?
Call a security technician to report.
The fans are not cooling properly.
HDD failure
copied to a safe location and can be recovered using the antivirus program.

11. A user states their laptop will not stay on unless they hold the AC adapter plug in a certain position. Which of the following is the MOST likely cause?
Look around the monitor for items that maybe interfering with the display.
ping -t
Loose DC jack
the chip has to be seated properly and locked down to be detected.

12. A technician powers on a user's PC and gets no video or POST. Which of the following is the BEST action to take to determine if this is a bad motherboard and/or CPU?
The Network Location Type is Public.
The file is too large for the printer.
Remove all memory modules - power on the PC - listen and watch for the POST.
the chip has to be seated properly and locked down to be detected.

13. A customer has a wireless router with WEP enabled. The customer states it was working before but that they can no longer access the network or the Internet with their wireless PCs. After arriving onsite - the technician can see the SSID. The technici
C:users
20
Boots the OS with minimum drivers
The incorrect WEP is being used.

14. A technician purchases and installs a replacement motherboard for an older system. Which of the following should the technician do after the installation?
A
Update firmware.
Install the correct drivers.
The power button is not working.

15. A user wants to record an over-the-air TV broadcast on their computer. Which of the following devices should the technician recommend?
wf.msc
msconfig
Install a wireless range extender to boost the signal.
Tuner card

16. A technician has installed a new wireless access point on an existing small office home office (SOHO) network with WPA security. All wireless computers connect to the new network except one computer that repeatedly asks for the key. Which of the foll
ipconfig /release then ipconfig /renew
Disable DHCP
Reseat and check all cables.
The pass phrase is not correct.

17. A user is experiencing system instability since upgrading to Windows XP Professional. After troubleshooting - the technician states it is a driver incompatibility issue. Which of the following Windows utilities allows a technician to monitor and trou
format d: /q
In Disk Management create a volume on two or more dynamic disks.
sigverif
127.0.0.1

18. In which of the following locations does Windows Vista create the user profiles?
-t
ping -t
%systemdrive%Users
USB

19. Where in Windows XP SP2 Professional can a technician block incoming connections for programs and services?
Pressing F6 during the install to load third party drivers
Windows Firewall
The laptop has the older miniPCI expansion slot and the new card uses miniPCI express.
Task Scheduler

20. After removing several obsolete programs from a PC - a user is experiencing slower than usuallyprocessing times. Which of the following would be the BEST way to speed up the processing?
BCD
The Network Location Type is Public.
QoS
Defrag the hard drive.

21. A client has a program that they want to run everyday at a certain time. Which of the following can a technician use to accomplish this?
Task Manager
The computers CMOS battery has lost its charge.
The chipset includes hyperthreading support.
Task Scheduler

22. A technician notices that the BIOS event log shows a chassis intrusion. Which of the following is the MOST likely reason for the event?
5 volts
sfc
The computer case was opened.
Convert both drives to a dynamic disk.

23. A customer wants to purchase a FireWire-based external hard disk drive. Which of the following ports is needed on the machine to be able to utilize such a device?
Set the jumpers on both hard drives to C/S.
The technician failed to connect the antenna wires to theWiFi card.
Use a portable anti-static pad and wrist strap - ensuring all components remain on the mat - and the wrist strap is connected to the mat.
IEEE 1394

24. By default - which of the following are needed to edit the boot.ini file directly if Show hidden files and folders is enabled in folder options?
Uncheck Hide protected operating system files in folder options - Uncheck the read only attribute in file properties.
-t
Problem with the developing drum
Faulty charging circuit

25. Which of the following information will be displayed with the command ipconfig /all?
PATA
The DHCP client is unable to obtain an IP address from the DHCP server.
D. IP address - Subnet mask - Gateway - MAC address - DNS - Lease obtained/expiration.
Unplug the CMOS battery - Switch on the reset jumper.

26. A device driver is not loading properly. If Boot Logging has been turned on - which of the following files will list the drivers that load on startup?
rdisk.exe
NTBTLOG.TXT
The ToggleKeys option is enabled.
Port forwarding

27. Shortly after the Press Ctrl-Alt-Delete to login screen appears in Windows XP - a user gets the error One or more services failed to start. Which of the following locations could be accessed to identify the service that did not start and attempt to s
25
Open the computers RAM compartment and inspect the labels.
QoS
Computer Management - Services MMC Plug-in

28. A technician is configuring a small office home office (SOHO) router to allow FTP access. Which of the following ports will the technician open?
SSID broadcast
The username and password are set to default.
Run defrag
20

29. On laptops - the internal wireless adapter is known by which of the following form factors?
format
Mini PCI
The power supply does not provide enough wattage to power the new graphics card.
/bootlogo /noguiboot

30. How many volts does a power supplys 4-pin Molex connector carry to internal devices?
Ensure the keyboard ribbon is firmly plugged into the motherboard.
5 volts
Run a scan in Safe Mode.
Voltage setting

31. A virus has been detected on a workstation. When the technician tries to manually delete the virus it is reported as in use by another application. Which of the following should be done FIRST to be able to delete the virus?
Boot in Safe Mode to remove.
Update firmware.
ipconfig /all
Induction toners

32. A computer has become infected with a piece of malware. The current system software has detected the threat and moved it into a special state. Which of the following terms BEST defines the state?
Quarantined
The chipset includes hyperthreading support.
Default Gateway
Install more RAM.

33. A three year old laptop fails to keep the accurate time. Which of the following is the MOST likelycause?
The CMOS battery is failing.
Enable boot logging. In Safe Mode - read the ntbtlog.txt file.
The system is not providing enough power to the USB port.
Blu-Ray

34. Which of the following is true for a 10/100 NIC running at full-duplex?
Application
Write all of the error message down immediately.
NIC will simultaneously transmit data in both directions at a time.
Lid switch

35. Which of the following is the name of the Windows Vista application that will display items such as a clock - weather and thumbnails on the desktop at startup?
run IPCONFIG /RENEW.
Sidebar
Manually start the service.
Faulty charging circuit

36. A user reports they would like to install a larger HDD but is not sure what type to buy. The user wants the technician to check and verify the type of HDD needed. The technician opens the case and looks at the HDD connectors they see a single thin ca
Diskpart
net view
SATA
The pass phrase is not correct.

37. Which of the following is the default location for user account files in Windows Vista?
msconfig
Map a new drive to an NTFS folder hosted by a different volume.
C:users
Enable Public location

38. An end user reports that a new disc they purchased will not play on their machine. The user states this new disc is a movie - but they have never had any issues watching movies purchased in the past. Which of the following is the MOST likely cause fo
Add the new printer to user's computer.
A faulty HDD connection
One device will need to be removed before an additional device will fit.
The new movie is a Blu-ray disc and not compatible with the PC.

39. Upon trying to print - a computer gives the error that the printer spooler service is not started. Which of the following tools could be used to restart the printer spooler service?
Access Point
Change the Boot order in the BIOS.
Services MMC Plug-in -Computer Management
The user is connected to an 802.11b wireless access point.

40. A customer states that their laptop has stability issues after a recent memory upgrade. Which of the following is the MOST likely cause?
D. Power supply does not have the proper connections.
The memory is not properly seated.
Using Disk Manager - the new drive must be partitioned - Using Disk Manager - the new drive must be formatted.
Services

41. Each time a user tries to print a document; the user receives a out of memory error message. Which of the following would BEST solve the issue?
Use the recovery console to run thefixmbr utility.
Add additional RAM to the printer.
The laptop has the older miniPCI expansion slot and the new card uses miniPCI express.
Convert both drives to a dynamic disk.

42. When using Device Manager - a red X indicates which of the following?
DHCP
SATA v2
c:users<<username>>
Device is disabled

43. Which of the following can determine the type of RAM installed in a computer?
Implement and install a drive encryption program on all company assets.
Boot order in the BIOS
The first three octets of the MAC address.
Check themanufacturers website.

44. A user emails a remote assistance invitation to a technician. The technician receives and responds to the invitation but cannot connect to the users PC. Which of the following is the BEST reason for the failure?
The OS firewall is blocking the application.
Boots the OS with minimum drivers
Convert both drives to a dynamic disk.
ExpressCard

45. A technician is repairing a computer that will not start up. The technician notices the power button does not display any lights and the LED on the motherboard is off. Which of the following is the cause of the problem?
NTBACKUP.EXE
Have the LCD screen replaced.
It forces cooler air across the motherboard.
Power supply

46. Which of the following may be required if a system shuts down after installing a new high performance video card?
HDD failure
Higher wattage power supply
Boot order in the BIOS
Add additional RAM to the printer.

47. A laptop screen is extremely faint when booting. There is no backlight but the image appears to be on the screen. Which of the following is the BEST step to follow next?
Check if the computer manufacturer uses a separate power inverter for the screen.
One or more of the new memory modules are faulty and should be removed or replaced.
64-bit WEP
Perform a printhead alignment test.

48. When getting an Inaccessible boot drive error - the FIRST step to solve the issue should be to:
The USB hub was not externally powered.
Default User - All Users
check the hard drive to ensure it is working.
RJ-11

49. Which of the following will occur if too much thermal paste is used on a processor?
Update the video card drivers to the latest version.
The thermal paste will insulate heat around the processor.
ping -t PC1
Move the secondary hard drive next to the primary hard drive and connect to the primary bus.Connect the new DVD drive as the slave on the secondary bus.

50. A technician has a PC that does not recognize the USB keyboard immediately after POST. Which of the following could be the cause?
Windows 2000
The antivirus service is disabled.
The USB plug is not seated properly. - The BIOS is not configured for USB support.
Run Autochk.exe from the Windows Installation Disk.

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Comptia A + Computer Repair Practicals

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