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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A technician received a laptop that has a dimly lit display. The technician connects an external monitor and can see a fully functional display. Which of the following is the MOST likely cause?
RAM failure
ping /?
Inverter board
RAID Level 1

2. New software has been installed on a workstation and now the workstation is not functioning properly. The user tried to uninstall the software to return the system back to normal but that did not work. Which of the following would be the BEST method
Tuner card
The thermal paste will insulate heat around the processor.
ping localhost
Use System Restore to restore the system to the point before the software was initially installed.

3. A technician has received a BIOS update and wants to install it on a clients computer. Which of the following should be done before the BIOS update is installed?
Backup theclients data onto removable media.
Socket 754
The memory is failing.
In the BIOS - enable WOL

4. Which of the following is the FIRST step after a clean Windows XP Installation?
Uncheck Hide protected operating system files in folder options - Uncheck the read only attribute in file properties.
Map a new drive to an NTFS folder hosted by a different volume.
Install the Chipset Drivers
Check the DNS server addresses and verify they are current.

5. Which of the following are possible solutions to the error message 'NTLDR not found'?
Task Scheduler
Two
Use the Recovery Console and command fixboot.
Default Gateway

6. A three year old laptop fails to keep the accurate time. Which of the following is the MOST likelycause?
A processor of equal speed to CPU 0
The CMOS battery is failing.
Higher wattage power supply
Blu-Ray discs are not compatible with DVD drives

7. A technician is installing a wireless small office home office (SOHO) network and wants to hide the network visibility for security purposes. Which of the following should the technician configure to accomplish this task?
Ensure the keyboard ribbon is firmly plugged into the motherboard.
Turn off SSID broadcast.
Upgrade the power supply to a higher wattage model.
SSID broadcast

8. A user notices that the workstation is performing slowly and is populating .eml files after connecting to the network. The user has been disconnected for over two months. Which of the following is the MOST likely cause of the issue?
Outdated signature files allowed a virus attack
System properties>Hardware>Driver Signing>Select ignore
Examine the print queue - stop and then restart the spooler service.
remove the AC power.

9. A user reports that email is working but they are unable to access the Internet. Which of the following is the NEXT step in solving the issue?
Problem with the developing drum
Check the DNS server.
Device driver issues
Connect an audio cable between the drive and the sound card

10. A customer wants to ensure that their new drive has the fastest transfer speed. Which of the following technologies should be recommended?
A Blue I on a white field
SATA
SMTP
The USB plug is not seated properly. - The BIOS is not configured for USB support.

11. A user reports not being able to print to a new printer but can print to an old printer. Everyone else in the same workgroup can print to the new printer. Which of the following will MOST likely solve the issue?

12. A client is having problems with creating file shares on the network. Which of the following groups MUST the client be a member of to create shares?
Power Users
Power supply
MSCONFIG
Performance Monitor

13. A user reports that a newly installed external CD-RW is not working. A technician is called and he notes the user has the CD-RW drive - a flash disk - a rarely used external hard drive and a wireless network adapter plugged into an external USB hub.
Allows a system to boot into a limited shell with command line functions.
SSH
Pressing F6 during the install to load third party drivers
The USB hub was not externally powered.

14. A user emails a remote assistance invitation to a technician. The technician receives and responds to the invitation but cannot connect to the users PC. Which of the following is the BEST reason for the failure?
The OS firewall is blocking the application.
Have the user boot into Safe Mode by tapping F8 before Windows loads - and run the anti-virus scan once again.
DHCP
480Mbps

15. A user wants to ensure that when they connect to a public Wi-Fi network that they are protected against attackers. Which of the following settings will help in preventing intrusion in Windows Vista?
convert
Enable Public location
ping localhost
The system partition is corrupt - The boot.ini file has been deleted.

16. A user states that they could connect to their home wireless network with their laptop and now they cannot. Which of the following is the MOST likely issue?
25
The user disabled theWiFi adapter with the hardware or software switch.
Pressing F6 during the install to load third party drivers
127.0.0.1

17. A user receives a new laptop and attempts to put the PCMCIA card from their previous laptop in the expansion slot of the new laptop. The card does not slide all the way into the slot. Which of the following device types will MOST likely fit the slot
Disable SSID broadcast
20
Service Manager
ExpressCard

18. On a Windows Vista PC - where are the user files located?
Convert both drives to a dynamic disk.
BitLocker drive encryption
C:users
Device Manager

19. Upon trying to print - a computer gives the error that the printer spooler service is not started. Which of the following tools could be used to restart the printer spooler service?
Services MMC Plug-in -Computer Management
The front side bus speed or clock multiplier is wrong.
The power button is not working.
HDD failure

20. Which of the following is the MOST important reason to select the proper wattage power supply for a computer?
The power supply must have enough wattage to run all system hardware simultaneously.
RIMM modules must be installed in pairs.
Allows a system to boot into a limited shell with command line functions.
The computer has a 32-bit version of Windows XP installed.

21. A technician is attempting to get into the BIOS and they are being prompted for a password. Which of the following can clear the BIOS password?
Disconnect the computer from the network.
only obtain software from known and reputable sources.
Pull the CMOS battery - Use the appropriate jumper on main board.
The driver CD is for Windows XP only.

22. A technician is updating a computer for a customer by removing their IDE drives and replacing them with SATA drives. The technician notes that these drives have a SATA power connection and a Molex connection. Which of the following is the BEST way to
The technician failed to connect the antenna wires to theWiFi card.
Connect only one of the power connections on the drive.
Drive light is always on even when no programs are running. - Cannot perform any anti-virus updates.
Disk Defragmentation

23. A technician is installing a high performance graphics card in a PCI express slot. Which of the following should be done FIRST after inserting the card into the slot?
Boot order in the BIOS
A processor of equal speed to CPU 0
Connect the appropriate power cable.
The user disabled theWiFi adapter with the hardware or software switch.

24. A user reports they cannot access the Internet. The technician has verified the users browser settings. The users PC has a static IP configuration. Which of the following is the NEXT step the technician should take?
MSCONFIG
Adware
The boot priority is set to CD-ROM in the BIOS.
Check the DNS server addresses and verify they are current.

25. A technician is tracing a cable from a desk back to a patch panel in the wiring closet. The cables are not labeled. Which of the following tools would BEST trace the cable?
LCD backlight failure
Microsoft WindowsVista Enterprise
Induction toners
RJ-11

26. A user has noticed several clusters of dead pixels on a laptops LCD screen. The technician is called to investigate and troubleshoot the issue. Which of the following is a possible solution?
Copy the photos to a USB drive and copy to the new computer.
netstat -nr
Have the LCD screen replaced.
One of the sticks of RAM is not seated properly.

27. Which of the following commands would create an emergency repair disk for the Windows 2000 Professional operating system?
Performance Monitor
rdisk.exe
The new drives jumper is set for master.
The memory is bad and must be replaced. - The BIOS is not at the latest revision.

28. A user reports that their optical drive has power and they can put a disk in it - but it does not access the disk nor does the drive show in My Computer. Which of the following is the MOST likely reason?
NIC will simultaneously transmit data in both directions at a time.
Service Manager
The data cable is not seated properly.
Disk Management

29. Which of the following is the number of SCSI devices that can be added to a single narrow SCSI bus?
7
Plug in an external monitor to see if it is a device driver problem.
Call a security technician to report.
Replace the modem.

30. A user reports that VoIP telephone calls have static and a noticeable delay whenever other users are using the home network. Which of the following routing features should be used on the home network to resolve this issue?
chkdsk
QoS
User Account Control (UAC).
Backlight failure

31. A technician has installed a faster CPU into a machine. When they boot the machine the POST shows that the new CPU is not running faster. Which of the following should be configured?
Clock multiplier
/bootlogo /noguiboot
msconfig
Applications log

32. A user receives a message on a Windows Vista machine stating that there is an error with the boot configuration data. Which of the following is MOST likely corrupted - stopping the boot process?
Faulty charging circuit
TCP/IP
BCD
tracert

33. When setting security permissions on a folder - which of the following properties apply?
SNMP
One of the sticks of RAM is not seated properly.
All sub-folders inherit the most restrictive permissions within the folder.
Task Scheduler

34. A user is reporting that after replacing the toner cartridge on the laser printer it has started to produce print jobs with dirty spots around the page. Which of the following is the MOST likely cause of the problem?
The new toner cartridge is bad and should be replaced.
Two Type II cards - One Type III card
DHCP
Netstat

35. To enhance security on a Windows workstation - the default Guest group should be:
/bootlogo /noguiboot
disabled.
Update the BIOS.
DHCP

36. A technician has installed a maintenance kit on a laser printer and replaced all consumables. Which of the following should the technician do NEXT?
The CMOS battery is failing.
Set the CMOS jumper on the motherboard to clear
Reset the page count.
The CPU is overheating.

37. Which of the following commands would be used to invoke the Disk Manager utility?
HTTPS
msconfig
PATA
diskmgmt.msc

38. When the power supply of a PC is performing erratically - which of the following can be used to determine output voltage?
A deny permission overrides an allow permission.
System Information
A multimeter
Boot to Safe Mode with Networking and attempt updates - Apply updates manually by downloading the definition files on another machine.

39. On a Windows XP Professional computer - several service fails to start messages appear. Which of the following service property tabs would be viewed to verify service requirements?
Faulty sensor - Worn paper feed roller
Use the recovery console to run thefixmbr utility.
Instruct the user to decrease the graphics resolution of the image.
Dependencies

40. After replacing a processor - which of the following would be the NEXT step in reassembly?
A thumb drive is connected to the PC.
The device driver is not loaded.
Wireless access point
Apply thermal compound to the chip.

41. Each time a user tries to print a large color graphic the user receives an out of memory error message. The user needs to print the document now for an upcoming meeting. Which of the following would BEST solve the issue?
The system is not providing enough power to the USB port.
The administrative password needs to be changed.
PATA
Instruct the user to decrease the graphics resolution of the image.

42. A printer is leaving a ghost image on the printed pages. Which of the following would MOST likely be causing the issue?
netstat
tracert
sfc
Toner cartridge

43. When turning on a PC a series of beeps is heard but no display is seen.Which of the following could be the issue?
Click on the printer icon and select cancel.
The memory is not installed correctly.
Disable SSID broadcast
Wireless Router

44. A technician is replacing the motherboard on a laptop. Which of the following should the technician do as a best practice?
Find the proper manufacturer documentation.
Disable the integrated video card.
Label every screws location and cable path - Ensure the technician wears an ESD strap.
eSATA

45. A user reports that after installing a PCIe video card into a system - the onboard video no longer displays. Which of the following is MOST likely the cause?
A thumb drive is connected to the PC.
Public Switched Telephone Network (PSTN)
IEEE 1394 card
The BIOS detected the PCIe video card and disabled the onboard video.

46. A technician is sent to configure a wireless small office home office (SOHO) network in an urban area. Which of the following utilities can the technician disable to help prevent unauthorized users on the network?
Check the DNS server.
during a time of low activity
SSID broadcast
Control Panel>Tools>Folder Options>File Types

47. A workgroup user reports not being able to print to the new printer. Everyone else in the workgroup can print to the new printer and the user can still automatically send print jobs to the old printer. Which of the following will solve the issue?
My Computer>Properties>Remote Tab>Allow Users to connect remotely to this computer>Select Remote Users.
Security Center
Set the new printer as the default printer. - Add the new printer to users computer.
Add an access point.

48. A storm occurred overnight and a user is having a problem turning on a workstation. The technician has determined power to the monitor is good when plugged into the same power strip as the workstation. Which of the following is the BEST tool to use?
Power supply tester
RAID controller and two drives
Windows Defender
The drive is a dynamic disk moved from another system.

49. A user reports that their system is starting to run slower - especially when opening large local files. The system has sufficient RAM for the users applications - but the hard drive seems to have higher than normal activity when opening large files.
Disk Defragmenter
Toner cartridge
Ntldr - boot.ini and ntdetect.com - or - IO.sys - boot.ini and ntboot.sys
ping /?

50. Which of the following commands will display the local routing table?
ping -t PC1
netstat -nr
Public Switched Telephone Network (PSTN)
The front side bus speed or clock multiplier is wrong.