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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A technician needs to check which ports are open in the Windows Firewall. Which of the following will allow the technician to view these settings?
802.11n
Connect an audio cable between the drive and the sound card
netsh firewall show state
5 volts

2. A customer wants to purchase a FireWire-based external hard disk drive. Which of the following ports is needed on the machine to be able to utilize such a device?
Update anti-virus and malware software and scan.
RAID 0
IEEE 1394
SMTP

3. The recommended time to schedule an anti-virus scan is:
during a time of low activity
Loopback test
ExpressCard
The ToggleKeys option is enabled.

4. A system powers on - begins POST - displays the BIOS version information and then hangs with the error message Error loading operating system. Which of the following is MOST likely cause of this issue?
Windows Vista 32-bit can only address up to 3GB of memory.
Corrupt MBR
UAC
ipconfig /all

5. A customer states that their laser printer keeps stating there is a paper jam but the customer does not see any paper jams. The technician inspects the printer and confirms that there is no paper jams and finds the printer does not make an attempt to
SSID broadcast
System Restore
chkdsk /f
Faulty sensor

6. A technician is attempting to get into the BIOS and they are being prompted for a password. Which of the following can clear the BIOS password?
Pull the CMOS battery - Use the appropriate jumper on main board.
Read only permissions
Use the recovery console to run thefixmbr utility.
remove the CMOS battery.

7. A user reports that email is working but they are unable to access the Internet. Which of the following is the NEXT step in solving the issue?
TRACERT
Boot to Safe Mode with Networking and attempt updates - Apply updates manually by downloading the definition files on another machine.
Check the DNS server.
Install more memory in the printer.

8. A user receives a message on a Windows Vista machine stating that there is an error with the boot configuration data. Which of the following is MOST likely corrupted - stopping the boot process?
Remediate the problem and then advise the customer on virus/spyware prevention.
BCD
Check if the computer manufacturer uses a separate power inverter for the screen.
only obtain software from known and reputable sources.

9. A user reports they are unable to access network resources. The users IP address is currently 169.254.0.1. On a network with DHCP configured - the user should be instructed to:
run IPCONFIG /RENEW.
The user plugged the headphones into the microphone jack.
Access Point
LCD power inverter.

10. A technician needs to add a second processor to the empty socket on a computers motherboard. Which of the following should be used?
Update the video card drivers to the latest version.
Execute a Windows repair from the Windows setup media.
One device will need to be removed before an additional device will fit.
A processor of equal speed to CPU 0

11. After removing several obsolete programs from a PC - a user is experiencing slower than usuallyprocessing times. Which of the following would be the BEST way to speed up the processing?
Defrag the hard drive.
RAID 0
Update firmware.
Power supply

12. A device driver is not loading properly. If Boot Logging has been turned on - which of the following files will list the drivers that load on startup?
NTBTLOG.TXT
Filters
Open the computers RAM compartment and inspect the labels.
Replace the modem.

13. When a computer is powered on - after POST it states No boot partition found.Which of the following is the MOST likely reason?
Create a striped set.
Power supply voltages
There is no operating system on the hard drive.
ExpressCard

14. A technician is troubleshooting software that was supposed to startup when the PC powered on. The software failed to start. Which of the following should the technician use to investigate the issue?
Application
Set the correct permissions for the user
In Disk Management create a volume on two or more dynamic disks.
Update firmware.

15. A user is unable to receive FTP antivirus updates from the vendor but has network connectivity. Which of the following settings should be checked?
Plug in an external monitor to see if it is a device driver problem.
Port 21 is open - The proxy setting in the antivirus application
Blu-Ray
The DHCP client is unable to obtain an IP address from the DHCP server.

16. An application is not responding - and the technician wants to end the process. Which of the following methods will allow Task Manager to be accessed?
Pressing Ctrl-Alt-Del and selecting Task Manager - Right clicking on the task bar and selecting Task Manager.
only obtain software from known and reputable sources.
DHCP
The small space is causing overheating.

17. Which of the following boot.ini switches will allow a technician to install a non-default Windows splash screen?
Internal antennas not connected.
heck if user is a local administrator on the computer
/bootlogo /noguiboot
tracert

18. After replacing a processor - which of the following would be the NEXT step in reassembly?
There is too much electrical interference for the signal.
Incorrect proxy settings
Task Scheduler
Apply thermal compound to the chip.

19. A customer wants to add an internal IDE drive with the ability to write DVDs. The computer currently has two IDE hard disk drives - one IDE CD writing optical drive and a DVD read-only IDE optical drive. Which of the following should the technician r
One device will need to be removed before an additional device will fit.
The device driver for the LCD is corrupt.
SSH
The administrative password needs to be changed.

20. Which of the following tools would be used to format a partition but not the hard drive?
Check the DNS server.
Format from the command line - Disk Management MMC Snap-In
Start>Run>mstsc - Start>AllPrograms>Accessories>Communications>Remote Desktop
Set the new printer as the default printer. - Add the new printer to users computer.

21. Which of the following supports the Athlon 64?
The front USB ports were not connected to the system board header.
The computer has a 32-bit version of Windows XP installed.
C. Turn off SSID - enable WPA2 - implement MAC filtering and change key every 30 days
Socket 754

22. A client is having problems sending their email. If the company uses SMTP - which of the following ports is configured by default on their email client to allow mail out?
De-select PausePrinting from within the Printer menu on the users computer.
25
sfc
Parental Controls

23. A user wants to upgrade their CPU. They currently have a processor from vendor A - but the user wants to purchase a different vendors CPU. Which of the following will MOST likely need to be upgraded in order to support a CPU from a different manufact
NIC will transmit data in only one direction at a time.
Blu-Ray
Heatsink / cooling fan - Motherboard
Disable DHCP

24. A user wants to purchase a new laptop. Which of the following would be compatible with the widest selection of media types?
C:Documents and SettingsUser1
services.msc
Blu-Ray
Power Users

25. During boot - a technician gets the error message Windows could not start because of a computer disk hardware configuration problem. Which of the following is the MOST likely cause of this message?
Set the CMOS jumper on the motherboard to clear
BOOT.INI deleted
tracert
Control Panel>Tools>Folder Options>File Types

26. Which of the following will restore the BIOS after a failed update?
Replace the BIOS chip - Restore from backup
Parental Controls
Increases read/write speed
192.168.1.1

27. A technician is implementing a small office home office (SOHO) wireless network. The technician would like to have a static network. Which of the following should the technician disable on the router?
copied to a safe location and can be recovered using the antivirus program.
DHCP
Oil from the skin can decrease coppers ability to conduct heat.
NIC will simultaneously transmit data in both directions at a time.

28. A customer reports their system will not boot up. A technician determines the problem is a corrupt master boot record. Which of the following must be done to run the repair?
Use the recovery console to run thefixmbr utility.
Firewall
Have the user boot into Safe Mode by tapping F8 before Windows loads - and run the anti-virus scan once again.
The fuser unit for damage

29. A computer has become infected with a piece of malware. The current system software has detected the threat and moved it into a special state. Which of the following terms BEST defines the state?
The CMOS battery is failing.
The color depth is set too low. Open the Display Properties dialog box and set the Color Quality setting to Highest (64bit).
defrag
Quarantined

30. A technician is installing a high performance graphics card in a PCI express slot. Which of the following should be done FIRST after inserting the card into the slot?
Connect the appropriate power cable.
System Properties>Advanced>Environment variables>System variables
Diskpart
Install more memory in the printer.

31. Which of the following commands would create an emergency repair disk for the Windows 2000 Professional operating system?
%userprofile%AppDataLocal
The administrative password needs to be changed.
Ntldr - boot.ini and ntdetect.com - or - IO.sys - boot.ini and ntboot.sys
rdisk.exe

32. A user reports that even though their anti-virus program is detecting and removing viruses on their system - the malware returns after successive restarts on their Windows Vista machine. The user has restarted the machine four times already. Which of
Have the user boot into Safe Mode by tapping F8 before Windows loads - and run the anti-virus scan once again.
%userprofile%AppDataLocal
run IPCONFIG /RENEW.
Reseat and check all cables.

33. Additional RAM has been added to a PC. When the RAM amount is checked within Windows the additional memory is not reflected. Which of the following is the MOST likely cause?
The internal hard drive has failed and needs to be replaced.
get
chkdsk
The RAM was not properly seated in its memory slot.

34. A customer wants to install a new writable optical drive. They have a very large collection of files and want the new drive to be able to archive. Which of the following drive technologies would allow them to archive their collection using the fewest
Manufacturer's website
Blu-Ray
/bootlogo /noguiboot
Clock multiplier

35. A technician has a PC that does not recognize the USB keyboard immediately after POST. Which of the following could be the cause?
Make sure the PS/2 plugs and ports are color matched.
Employee Bs profile is set to use a virtual printer as the default printer.
Windows Vista 32-bit can only address up to 3GB of memory.
The USB plug is not seated properly. - The BIOS is not configured for USB support.

36. A technician has configured all computers on the LAN - and the computers can communicate with each other - but they cannot access the Internet. Which of the following needs to be configured?
nslookup
Internal antennas not connected.
Default Gateway
Security Center

37. Which of the following cable types should a technician use to support a 1Gbps SOHO LAN?
CAT6
The user plugged the headphones into the microphone jack.
netsh firewall show state
chkdsk /f

38. A user reports they keep getting the error message missing or corrupt dll when logging into Windows. Which of the following can the technician do to resolve this issue?
Start>Run>typesfc /scannow>ok
Device Manager
7
services.msc

39. During the disinfection process - to eliminate a virus from inserting itself into the system restore point which of the following is the BEST solution?
Disconnect the computer from the network.
Disable System Restore.
B
Change the jumper settings on the drive.

40. A user states that they could connect to their home wireless network with their laptop and now they cannot. Which of the following is the MOST likely issue?
edit boot.ini
The memory is failing.
The user disabled theWiFi adapter with the hardware or software switch.
The fans are not cooling properly.

41. A technician suspects one of the workstations in the office is infected with malware. Which of the following are symptoms of a malware infection?
IEEE 1394
eSATA
7
Drive light is always on even when no programs are running. - Cannot perform any anti-virus updates.

42. Which of the following protocols must be enabled in a wireless router if it is to automatically assign host IP addresse
DHCP
The location type is currently PUBLIC.
Boot into the recovery console and runchkdsk /r
Employee Bs profile is set to use a virtual printer as the default printer.

43. New software has been installed on a workstation and now the workstation is not functioning properly. The user tried to uninstall the software to return the system back to normal but that did not work. Which of the following would be the BEST method
Use System Restore to restore the system to the point before the software was initially installed.
DHCP service has stopped
The jumper is set to clear the BIOS settings
cacls

44. A technician is installing an OS onto a new hard drive. The OS media is in the optical drive. Upon booting the system displays the message no operating system found. Which of the following should the technician check FIRST?
Increases read/write speed
format d: /q
Change
Boot order in the BIOS

45. Which of the following commands will remove the read only - hidden - archive and system attributes from a file named test.doc?
get
attrib test.doc -r -a -s -h
MBSA
Use a mounted folder.

46. Which of the following command line utilities could be used to verify basic connectivity between two network devices?
143
Archive existing records and clear the application log.
tracert - ping
MSCONFIG

47. Which of the following will allow and deny Internet traffic?
msconfig
Create a striped set.
Firewall
RAID 0

48. A user notices that the workstations mouse pointer is moving by itself and is executing files. Which of the following is the BEST solution for the user to do?
Call a security technician to report.
Install the correct drivers.
The location type is currently PUBLIC.
All sub-folders inherit the most restrictive permissions within the folder.

49. A technician is going to flash the BIOS on a laptop.Which of the following would the technician need to complete this task?
Device driver issues
The laptops AC adapter
BCD
Reset the page count.

50. A technician is adding a secondary IDE hard drive to an older system. After installation and the first boot - the drive is not showing in Disk Management. Which of the following is the MOST likely cause of the issue?
Try paper from a different package of paper.
The new drives jumper is set for master.
Higher wattage power supply
System Properties>Advanced>Environment variables>System variables