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Test your basic knowledge |
Comptia A + Computer Repair Practicals
Start Test
Study First
Subjects
:
certifications
,
comptia-a-+
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A user reports that they set their homepage to Microsoft.com - but every time they open a browser the homepage goes somewhere else - and never the same place twice. Which of the following is the MOST likely reason?
System file corruption
The boot priority is set to CD-ROM in the BIOS.
Adware
Three
2. A user receives an Access is Denied error when trying to install an application on their computer. Which of the following should the technician check FIRST?
Remove all memory modules - power on the PC - listen and watch for the POST.
Loopback test
DHCP
heck if user is a local administrator on the computer
3. A user is experiencing system instability since upgrading to Windows XP Professional. After troubleshooting - the technician states it is a driver incompatibility issue. Which of the following Windows utilities allows a technician to monitor and trou
sigverif
ping windows.com
Set the new printer as the default printer. - Add the new printer to users computer.
Not enough physical RAM installed.
4. When setting security permissions on a folder - which of the following properties apply?
Disk Management MMC Plug-in
Control Panel>Tools>Folder Options>File Types
The amount of memory
All sub-folders inherit the most restrictive permissions within the folder.
5. After installing a single new RIMM memory module the system fails to start properly or recognize the new memory. Which of the following is MOST likely the problem?
netstat -a
Have the LCD screen replaced.
Applications log
RIMM modules must be installed in pairs.
6. Which of the following is the MOST important reason to select the proper wattage power supply for a computer?
Update the BIOS.
Check for the correct print driver.
In the Control Panel - select Administrative Tools - select Services -click on the Print Spooler service and select start.
The power supply must have enough wattage to run all system hardware simultaneously.
7. Which of the following can be used to have applications and scripts run at regular intervals?
eSATA
chkntfs
The system partition is corrupt - The boot.ini file has been deleted.
Task Scheduler
8. A user wants to upgrade their CPU. They currently have a processor from vendor A - but the user wants to purchase a different vendors CPU. Which of the following will MOST likely need to be upgraded in order to support a CPU from a different manufact
IEEE 1394
The RAM was not properly seated in its memory slot.
A thumb drive is connected to the PC.
Heatsink / cooling fan - Motherboard
9. A technician is repairing a computer that will not start up. The technician notices the power button does not display any lights and the LED on the motherboard is off. Which of the following is the cause of the problem?
Power supply
Toner cartridge
The memory is not properly seated.
Look for another expansion slot elsewhere on the unit.
10. Which of the following permissions can be assigned when giving shared folder permissions but not when assigning NTFS permissions?
Change
Find the proper manufacturer documentation.
RAID 0
ping -t PC1
11. When using FTP to transfer files which of the following is used to retrieve a file from a remote server?
IDE but with an adapter
The laptops AC adapter
The computer case was opened.
get
12. A technician uses DHCP for all computers on the network and static IP addresses for all printers on the network. Which of the following will enforce this policy?
The laptop has the older miniPCI expansion slot and the new card uses miniPCI express.
Copy the photos to a USB drive and copy to the new computer.
Exclude the printers IP addresses from the DHCP scope.
Go to the BIOS and change the boot order to use the hard drive.
13. Which of the following files are required to startWindows XP boot process?
Default Gateway
Enable Public location
Ntldr - boot.ini and ntdetect.com - or - IO.sys - boot.ini and ntboot.sys
The amount of memory
14. A computer takes a long time to boot to the operating system because it tries to load from the optical drive first. Which of the following is the MOST likely cause?
Incorrect proxy settings
The boot priority is set to CD-ROM in the BIOS.
services.msc
chkntfs
15. A PCs system time is always incorrect until logging in to the PC. Which of the following is the MOST likely problem?
The CMOS battery needs to be replaced.
The use of a flash drive to copy the script into all the desktops.
C. Turn off SSID - enable WPA2 - implement MAC filtering and change key every 30 days
eSATA
16. When a SMART error is received on a computer - which of the following devices MOST likely has a problem?
In the Control Panel - select Administrative Tools - select Services -click on the Print Spooler service and select start.
Hard disk
The pass phrase is not correct.
File searching
17. A technician would like to have a program start automatically during a specific time. Which of the following utilities would the technician use?
CAT6
Set the CMOS jumper on the motherboard to clear
Boot into the recovery console and runchkdsk /r
Task Scheduler
18. A customer states that their laptop battery is not charging and it will not power on with the AC adapter. Which of the following would the technician use to check the AC adapter?
The front USB ports were not connected to the system board header.
Disable SSID broadcast
Multimeter
Firewall
19. A customer requests that a technician setup a secure small office home office (SOHO) wirelessnetwork. Which of the following adds security to the network?
SSID broadcast
File searching
The power supply must have enough wattage to run all system hardware simultaneously.
MAC filtering - Disable SSID broadcast
20. In a defaultWindows Vista installation - which of the following directory paths would a file on the desktop of user1 be placed?
Induction toners
Heatsink / cooling fan - Motherboard
C:Usersuser1Desktop
The technician failed to connect the antenna wires to theWiFi card.
21. Which of the following commands will make a new directory?
netsh firewall show state
md
Port 21 is open - The proxy setting in the antivirus application
Listen for beep codes to determine if the video card needs reseated.
22. Users are reporting that a Vista feature asks them for confirmation before running most applications or making system changes. Which of the following is the name of this Vista feature and where should the technician direct users to turn the functiona
Access Point
msconfig
User Account Control; it can be turned off under User Accounts in the Control Panel.
DNS - HOSTS file
23. When configuring a wireless access point - which of the following options would BEST disable guest access?
64-bit WEP
Enable MAC address filtering
Spooler service is running.
BCD
24. A technician suspects a computer has a virus - which of the following BEST describes the FIRST action to take?
Check for a floppy disk in the FDD.
Boot into the recovery console and runchkdsk /r
Disconnect the computer from the network.
The most restrictive permission overrides
25. Which of the following specifies the MAXIMUM recommended distance of Bluetooth 1.0 devices?
The power supply does not provide enough wattage to power the new graphics card.
Connect the appropriate power cable.
The hard drive needs to be replaced.
10 meters (33 feet)
26. A user reports that a program in Windows XP is not responding. A technician remotes into the user's computer to end the process. Which of the following is used to force the program to shutdown?
Task Manager
Turn off SSID broadcast.
Windows Firewall
Performance Monitor
27. Which of the following BEST controls the amount of virtual memory in a Windows XP system?
ping -t
System Properties - Advanced - Performance
Exclude the printers IP addresses from the DHCP scope.
net view
28. A technician needs to access the files stored on the primary partition of a networked computer named ALPHA. The user of that computer has not setup any shared files or folders. Which of the following is an administrative share?
defrag
\ALPHAC$
Add additional RAM to the printer.
CPU 1
29. Which of the following commands would be used to verify the integrity of critical system files?
The RAM was not properly seated in its memory slot.
A local administrator must install the application.
sfc
Make sure the PS/2 plugs and ports are color matched.
30. A customer reports that they are unable to access any network resources. To test the functionality of the customers NIC - the technician should use which of the following?
Disable System Restore -update virus definitions - restart in Safe Mode - run full scan.
Loopback test
Adware
Multimeter
31. Which of the following tools would be used to format a partition but not the hard drive?
Format from the command line - Disk Management MMC Snap-In
Install a wireless range extender to boost the signal.
The incorrect WEP is being used.
The memory is bad and must be replaced. - The BIOS is not at the latest revision.
32. Which of the following will reset the BIOS settings?
Unplug the CMOS battery - Switch on the reset jumper.
SATA v2
System Properties>Advanced>Environment variables>System variables
BOOT.INI deleted
33. Which of the following will provide the GREATEST security for a WiFi network on a Windows XP workstation?
chkntfs
WPA2
SATA v2
The network uses MAC filtering.
34. Which of the following command line utilities can be used to check for open ports?
bootcfg /rebuild
Implement and install a drive encryption program on all company assets.
System file corruption
netstat
35. There are four USB devices connected to a clients computer through a USB hub. The client states the external hard drive connected to this hub has had a dramatic deterioration in response time recently. Which of the following is the MOST likely cause?
There are too many devices plugged into the USB hub.
Manufacturer's website
IEEE 1394 card
Employee Bs profile is set to use a virtual printer as the default printer.
36. A user reports that their Windows XP machine restarts automatically on boot and the screen flashes blue for half a second. Which of the following allows a technician to capture the error code?
Press F8 and select Disable Automatic Restart on System Failure.
In Disk Management create a volume on two or more dynamic disks.
The antivirus service is disabled.
Parental Controls
37. Which of the following is true for a 10/100 NIC running at half-duplex?
NIC will transmit data in only one direction at a time.
Run defrag
Listen for beep codes to determine if the video card needs reseated.
The computers CMOS battery has lost its charge.
38. A client reported that the network laser printer was not printing from the third tray. After repairing the issue - which of the following should the technician do NEXT?
Thermal compound
The CMOS battery is failing.
Print a test page from all the trays.
attrib test.doc -r -a -s -h
39. If indexing is enabled on a local PC - which of the following will be directly affected?
The technician failed to connect the antenna wires to theWiFi card.
sigverif
File searching
Power supply voltages
40. When getting an Inaccessible boot drive error - the FIRST step to solve the issue should be to:
Quarantined
SSID broadcast
Set the CMOS jumper on the motherboard to clear
check the hard drive to ensure it is working.
41. A system powers on - begins POST - displays the BIOS version information and then hangs with the error message Error loading operating system. Which of the following is MOST likely cause of this issue?
Corrupt MBR
NIC will transmit data in only one direction at a time.
Boot into Safe Mode and remove browser helper objects.
The system is not providing enough power to the USB port.
42. Which of the following supports the Athlon 64?
The computers CMOS battery has lost its charge.
netstat
ping -t PC1
Socket 754
43. Which of the following will restore the BIOS after a failed update?
The front side bus speed or clock multiplier is wrong.
Convert both drives to a dynamic disk.
Replace the BIOS chip - Restore from backup
Update the BIOS.
44. Unauthorized changes are being made to the customers router. Which of the following would MOST likely be the cause?
The username and password are set to default.
sfc
Check the DNS server.
Add additional RAM to the printer.
45. Which of the following commands can prepare a new disk for use?
Toggle the NUM lock key.
Socket 754
Install an updated firmware on the BIOS
format
46. Which of the following should be installed prior to attaching a heatsink to a processor?
Thermal compound
Add additional memory to the laser printer.
ping windows.com
fixmbr
47. Which of the following commands would be used to display hidden files?
The front side bus speed or clock multiplier is wrong.
The system is not providing enough power to the USB port.
dir /a
Install more RAM.
48. A storm occurred overnight and a user is having a problem turning on a workstation. The technician has determined power to the monitor is good when plugged into the same power strip as the workstation. Which of the following is the BEST tool to use?
netstat
Power supply tester
Task Scheduler
The memory is failing.
49. Which of the following would a technician perform to cancel a print job?
Click on the printer icon and select cancel.
It is there to protect against any changes being made to the OS that may be harmful and could make the OS unstable.
Change the Boot order in the BIOS.
The small space is causing overheating.
50. A client has been unable to fix corruption of system files and does not have a backup or an Automated System Recovery (ASR) disk. Which of the following is the BEST action to take next?
Start>Run>typesfc /scannow>ok
Start the PC in Enable VGA Mode; reboot after login in normal mode.
Execute a Windows repair from the Windows setup media.
the customer purchase anti-virus software - update the anti-virus software frequently - and not to open any emails unless familiar with the sender.