Test your basic knowledge |

Comptia A + Computer Repair Practicals

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A technician is determining the baseline system requirements for new computers that their company is going to purchase. Which of the following system utilities should the technician run on the users existing PCs to help anticipate future system resou






2. A customer reports that their desktop PC will not maintain the correct time and date. The date and time must be set after a restart. Which of the following could be the cause of the problem?






3. When a SMART error is received on a computer - which of the following devices MOST likely has a problem?






4. Which of the following files are required to startWindows XP boot process?






5. A power outage caused a computer to shut off while the operating system was running. Which of the following would a technician run to make sure the operating system was not damaged?






6. Which of the following is a local host IP address?






7. A technician notices that the BIOS event log shows a chassis intrusion. Which of the following is the MOST likely reason for the event?






8. Which of the following protocols must be enabled in a wireless router if it is to automatically assign host IP addresse






9. When booting Windows - check disk comes up and runs a scan only on drive E. The PC still boots and shows no signs of any errors or other problems. No installations or other software changes have been made. Which of the following is the MOST likely ca






10. A company has had a high number of laptops stolen in the past three months.Which of the following is the BEST solution for the company to implement to protect the data on their laptops?






11. During POST a beep can be heard - and the computer does not boot. Which of the following BEST describes the problem?






12. A client has noticed a grinding sound along with a vibration when they use their PC. Which of the following will solve the clients problem?






13. A user states that their laser printer jams constantly. The unit is a little over seven years old and has had no maintenance. Which of the following is the MOST likely cause of this issue?






14. Which of the following is the default loopback address?






15. A user reports they are unable to access network resources. The users IP address is currently 169.254.0.1. On a network with DHCP configured - the user should be instructed to:






16. Which of the following commands is used to review and repair protected Windows XP files?






17. A customer using a laptop states several letters and numbers (e.g. W -E -S -D -X -C -2 -3) are not properly working on the keyboard. Which of the following is the NEXT step to resolve the issue?






18. A notebook user states that lately the keyboard beeps when certain character keys are pressed.The user wants their input to be silent. Which of the following is the MOST likely cause of this situation?






19. A user has a PC displaying the message No Operating System Found and the user hears a clicking noise. Which of the following devices should the technician check FIRST?






20. Which of the following protocols should be allowed through the firewall for a mail application?






21. A technician is repeatedly called to a users desk because the user is being prompted during all installation of software and during the launching of certain programs. Which of the following features is causing this prompting to occur?






22. Which of the following command line utilities can be used to check for open ports?






23. A technician is installing a high performance graphics card in a PCI express slot. Which of the following should be done FIRST after inserting the card into the slot?






24. Which of the following is the BEST utility to use when mounting a hard disk as a folder in a Windows XP Professional machine?






25. After a printhead change - a user reports poor print quality on their inkjet printer. Which of the following should the technician do to resolve this issue?






26. A user reports that they cannot install a new hard drive they purchased online. After further questioning - the technician finds out that the new hard drive is a solid state disk and the users PC is more than eight years old - currently running Windo






27. A technician is troubleshooting a computer infected by a virus. After the technician is finished cleaning the drive - the technician should educate the customer on preventing further attacks by suggesting:






28. Which of the following command will display a list of folders and files?






29. A user reports that a computer reboots several times a day unexpectedly. Configuration management shows that the machine recently had a second hard drive and a DVDROM burner installed. Which of the following BEST describes the troubleshooting steps?






30. Shortly after the Press Ctrl-Alt-Delete to login screen appears in Windows XP - a user gets the error One or more services failed to start. Which of the following locations could be accessed to identify the service that did not start and attempt to s






31. A user reports that even though their anti-virus program is detecting and removing viruses on their system - the malware returns after successive restarts on their Windows Vista machine. The user has restarted the machine four times already. Which of






32. A laptop needs a wireless card upgrade. The technician attempts to install the new card with no success. The wireless card is a newer 802.11b/g/n card and the laptop itself was manufactured seven years ago. Which of the following is the MOST likely p






33. After removing several obsolete programs from a PC - a user is experiencing slower than usuallyprocessing times. Which of the following would be the BEST way to speed up the processing?






34. A technician is resolving a computers IP address to a hostname but cannot remember the correct switch. Which of the following can the technician use to find the correct switch?






35. Which of the following are commonly associated with dial-up networking?






36. Which of the following is the BEST way to deny unauthorized computers access to a network?






37. A user reports that after configuring the BIOS to boot to the hard drive first - the system still tries to boot from the optical drive. Which of the following is the MOST likely cause?






38. A user is running defrag on a computer and the power goes out. When power is restored - which of the following is the BEST action to perform?






39. A user has discovered that even though they are using the latest version of the anti-virus software - the computer is still being infected by a virus. Which of the following is the BEST solution for this problem?






40. Which of the following commands would be used to display hidden files?






41. A home user reports that they can access the Internet but they are having issues connecting to the game server through their home wireless router. Which of the following settings should the technician adjust?






42. Which of the following GUI utilities would be used to determine the MAC address of a network card?






43. Which of the following wireless standards uses the 5GHz frequency?






44. A technician is troubleshooting a laptop LCD monitor with an extremely dim screen. Which of the following is the cause?






45. A customer has asked a technician to configure a RAID array that will provide data protection using the fewest number of disks. The computer has room for two additional drives. Which of the following RAID levels should be configured?






46. A technician has completed a computer repair by editing the registry. Which of the following should the technician do NEXT?






47. A client is having problems with creating file shares on the network. Which of the following groups MUST the client be a member of to create shares?






48. Which of the following commands will make a new directory?






49. Which of the following is the minimum number of drive partitions required to run the BitLocker Drive Preparation tool?






50. Which of the following commands would be used to invoke the Disk Manager utility?