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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Which of the following utilities is used to perform a selective startup procedure?
The device driver is not loaded.
File searching
Use System Restore to restore the system to the point before the software was initially installed.
MSCONFIG

2. Which of the following command line utilities can be used to check for open ports?
Diskpart
The CMOS battery is failing.
DNS - HOSTS file
netstat

3. A user reports that a device is not working. Within the device manager - a red X through the icon of a device indicates which of the following?
The data cable is not seated properly.
Check the DNS server.
ping localhost
The device is disabled.

4. Which of the following command line tools in Windows Vista is used for disk management?
Diskpart
ping -t
DHCP
The username and password are set to default.

5. Which of the following allows IP addresses to be assigned automatically?
Look around the monitor for items that maybe interfering with the display.
Check if the computer manufacturer uses a separate power inverter for the screen.
DHCP
BCD

6. The technician backed-up users data for use on a new workstation. The user has reported that the workstation only allows a save as on this data. Which of the following is the MOST likely cause?
Read only permissions
They have been infected with malware.
Prevents unauthorized programs from being installed
Determine the available wattage offered by the power supply andensure it meets the power needed for all of the system components.

7. A computer has the below network configuration: IP Address: 192.168.1.5 Subnet mask: 255.255.255.0. Which of the following is the default gateway for the computer?
Run the chkdsk command.
Install the Chipset Drivers
192.168.1.1
The boot priority is set to CD-ROM in the BIOS.

8. A technician is setting up VoIP service for a SOHO customer. Which of the following should the technician enable on the customers home router?
Hard disk
Start>Run>mstsc - Start>AllPrograms>Accessories>Communications>Remote Desktop
QoS
netstat

9. Which of the following are methods to automatically update the antivirus application?
DHCP service has stopped
The file is too large for the printer.
the customer purchase anti-virus software - update the anti-virus software frequently - and not to open any emails unless familiar with the sender.
Use the Automatic Update feature built into the application - Use scripts.

10. A user is reporting that the image on their CRT monitor is shaking and giving them eye strain. The technician notices the display is OK at first - then after a minute it begins wavering. Which of the following is the FIRST step the technician should
Disk Management MMC Plug-in
Look around the monitor for items that maybe interfering with the display.
C:Usersuser1Desktop
Task Scheduler

11. A user running Windows XP experiences a power outage without first properly closing Windows. After rebooting - which of the following utilities can the user run to scan the hard drive and automatically fix errors?
The fuser is not working properly.
Disconnect the computer from the network.
Educate the user.
chkdsk /f

12. On laptops - the internal wireless adapter is known by which of the following form factors?
eSATA
Mini PCI
Power Users
Set the CMOS jumper on the motherboard to clear

13. Which of the following is the name of the Windows Vista application that will display items such as a clock - weather and thumbnails on the desktop at startup?
20
Sidebar
Call a security technician to report.
tracert

14. A technician discovers that applications are running very slow. Which of the following might solve the problem?
defrag
USB
MAC filtering - Disable SSID broadcast
Exclude the printers IP addresses from the DHCP scope.

15. In NTFS file permissions - which of the following permissions is an option?
Blu-Ray discs are not compatible with DVD drives
Internal antennas not connected.
Check Event Viewer to determine which service did not start - Run services.msc to see the state of each service listed.
Modify

16. When setting security permissions on a folder - which of the following properties apply?
DNS - HOSTS file
NTBTLOG.TXT
All sub-folders inherit the most restrictive permissions within the folder.
System Information

17. A technician follows the manufacturers safety procedures and upgrades the RAM in a notebook computer from 512MB to 2GB. Upon starting the notebook - a pattern of beeping sounds occurs and there is no display. The new and old SODIMM modules are the sa
The memory is bad and must be replaced. - The BIOS is not at the latest revision.
Mini PCI
Replace the modem.
The projector is not set to display the correct video source - The laptop is not set to display to the external video connector.

18. Which of the following commands will allow a technician to change a FAT32 file system to an NTFS file system?
convert
DHCP
sigverif
The BIOS needs to be updated.

19. If a technician wants to evaluate a computers detailed statistics - which of the following is the BEST utility to view this information?
The power supply does not provide enough wattage to power the new graphics card.
Internal antennas not connected.
Performance Monitor
480Mbps

20. Which of the following should a technician check FIRST if a Windows XP user is trying to print a document and is getting the error message Print sub-system not available?
The DHCP server is unavailable.
Check the DNS server addresses and verify they are current.
msconfig
Spooler service is running.

21. A client is having problems retrieving their email. If their company uses IMAP - which of the following ports should be open by default on their email client?
Computer Management - Services MMC Plug-in
The CMOS battery needs to be replaced.
143
Pop-ups

22. A technician is attempting to get into the BIOS and they are being prompted for a password. Which of the following can clear the BIOS password?
Go to Control Panel> open User Accounts> Click Turn User Account Control On or Off> Click Continue>Clear the check box and click OK.
Disable System Restore.
Toggle the NUM lock key.
Pull the CMOS battery - Use the appropriate jumper on main board.

23. A system powers on - begins POST - displays the BIOS version information and then hangs with the error message Error loading operating system. Which of the following is MOST likely cause of this issue?
MAC filtering
net view
BitLocker drive encryption
Corrupt MBR

24. While powering up a desktop PC - the unit will repeat three short beeps and will not POST. Which of the following is MOST likely the problem?
NTBACKUP.EXE
format
3
The memory is failing.

25. Which of the following would a technician perform to cancel a print job?
Apply thermal compound to the chip.
sfc /scannow
Click on the printer icon and select cancel.
Turn on and configure BitLocker.

26. A technician attempts to run chkdsk - but the system cannot locate it in the WinntSystem32 or WindowsSystem32 folders. Which of the following should the technician do to perform the chkdsk function?
Run Autochk.exe from the Windows Installation Disk.
Blu-Ray
C:Documents and SettingsUser1
Using Disk Manager - the new drive must be partitioned - Using Disk Manager - the new drive must be formatted.

27. A client states that their Internet browser is running slow and there are multiple windows popping up onto the desktop. Which of the following is the BEST procedure to perform to resolve these issues?
Update anti-virus and malware software and scan.
BitLocker drive encryption
The hard drive needs to be replaced.
Regional and Language Options

28. A users system is locking up after the Windows logo screen on boot-up. Which of the following is the BEST reason for this?
SMTP
Disk Manager
From the command line - run chkdsk utilizing the /x switch.
The hard drive needs to be replaced.

29. Which of the following tools would be used to format a partition but not the hard drive?
The pass phrase is not correct.
Format from the command line - Disk Management MMC Snap-In
BCD
Replace the BIOS chip - Restore from backup

30. Which of the following BEST describes why a technician should avoid touching the copper piping on heat sinks?
Oil from the skin can decrease coppers ability to conduct heat.
heck if user is a local administrator on the computer
The permissions are inherited by all files and folders within that folder.
diskmgmt.msc

31. In Windows Vista - where would a technician find User1 desktop files?
Multimeter
C:UsersUser1Desktop
In the BIOS - enable WOL
RIMM modules must be installed in pairs.

32. On which of the following hard drive types must a technician change the jumper setting to match the motherboard/cabling combination?
PATA
Increases read/write speed
RAM
Install the correct drivers.

33. Users in an office are having problems connecting to certain resources outside of their network. The technician suspects that a router on the network has failed. Which of the following tools can be used to determine the point of failure on the networ
64-bit WEP
tracert
chkdsk
Clock multiplier

34. A user states they receive a message Boot device not found half of the time they boot theirsystem. Which of the following is the MOST likely cause?
A faulty HDD connection
127.0.0.1
Faulty charging circuit
Hard disk

35. A technician is installing an OS onto a new hard drive. The OS media is in the optical drive. Upon booting the system displays the message no operating system found. Which of the following should the technician check FIRST?
RAID 0
Disable DHCP
Using Disk Manager - the new drive must be partitioned - Using Disk Manager - the new drive must be formatted.
Boot order in the BIOS

36. A technician would like to have a program start automatically during a specific time. Which of the following utilities would the technician use?
The Network Location Type is Public.
Task Scheduler
ping localhost
%userprofile%AppDataLocal

37. Users are reporting that a Vista feature asks them for confirmation before running most applications or making system changes. Which of the following is the name of this Vista feature and where should the technician direct users to turn the functiona
Pull the CMOS battery - Use the appropriate jumper on main board.
User Account Control; it can be turned off under User Accounts in the Control Panel.
Windows Defender
Backup theclients data onto removable media.

38. Which of the following BEST explains the purpose of safe mode?
sfc
Power Users
Boots the OS with minimum drivers
sfc

39. A technician needs to add a hard drive to a PC. The drive needs to support a transaction log requiring up to 3Gbps transfer speed. Which of the following storage types will meet this requirement?
SATA v2
Examine the print queue - stop and then restart the spooler service.
Write all of the error message down immediately.
SSID broadcast

40. The technician has to format a new hard drive as a FAT32 file system. The hard drive capacity is 80GB. How many partitions will the technician have to create to use all of the hard drive capacity?
Check Event Viewer to determine which service did not start - Run services.msc to see the state of each service listed.
Three
The hard drive needs to be replaced.
Check if the computer manufacturer uses a separate power inverter for the screen.

41. A customer reports that the laptop screen turns all red then goes all blue when moving the LCD hinge. Which of the following is the BEST description of the problem?
Diskpart
The LCD cable is pinched
The username and password are set to default.
In Disk Management create a volume on two or more dynamic disks.

42. A technician is adding a secondary IDE hard drive to an older system. After installation and the first boot - the drive is not showing in Disk Management. Which of the following is the MOST likely cause of the issue?
Modify
25
IDE but with an adapter
The new drives jumper is set for master.

43. A technician needs to access the files stored on the primary partition of a networked computer named ALPHA. The user of that computer has not setup any shared files or folders. Which of the following is an administrative share?
After working hours
RAID 0
\ALPHAC$
The CMOS battery is failing.

44. A technician suspects a computer has a virus - which of the following BEST describes the FIRST action to take?
Remediate the problem and then advise the customer on virus/spyware prevention.
Disconnect the computer from the network.
Windows Defender
WPA2

45. A user reports that their Windows XP PC booted to a desktop which is presented with very rough colors and poor detail on all images displayed.Which of the following is the MOST likely cause and solution of the problem?
SATA
The color depth is set too low. Open the Display Properties dialog box and set the Color Quality setting to Highest (64bit).
The fans are not cooling properly.
10 meters (33 feet)

46. A department of users is reporting there are lines across their printouts. They have already changed the toner cartridge but the issue remains. Which of the following is the BEST item to inspect?
The fuser unit for damage
143
Change the Boot order in the BIOS.
Firewall

47. A remote user is attempting to install a new external storage device on their computer. The user reports they only have one port open on the back of the device and the port is similar to the USB port their mouse is connected to. The port has a bevel
The username and password are set to default.
RDP
IEEE 1394
3

48. A technician is sent out to troubleshoot a Windows XP Media Center PC being used in acustomers enclosed home theatre. The customer describes symptoms of random system shutdowns - especially when the PC is being used to record media or watch lengthy h
Parental Controls
Plug in an external monitor to see if it is a device driver problem.
Reseat and check all cables.
The small space is causing overheating.

49. When replacing a laptop keyboard - the FIRST thing to do is:
Corrupt MBR
Faulty sensor - Worn paper feed roller
Ntldr - boot.ini and ntdetect.com - or - IO.sys - boot.ini and ntboot.sys
remove the AC power.

50. When using Device Manager - a yellow QUESTION NO: mark indicates which of the following?
Toner probe
md
copied to a safe location and can be recovered using the antivirus program.
No device driver found