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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A user states they receive a message Boot device not found half of the time they boot theirsystem. Which of the following is the MOST likely cause?
%systemdrive%Users
143
The permissions are inherited by all files and folders within that folder.
A faulty HDD connection

2. Which of the following boot.ini switches will allow a technician to install a non-default Windows splash screen?
Replace the modem.
Backup theclients data onto removable media.
The SSID
/bootlogo /noguiboot

3. In Windows XP - where is setuplog.txt located?
Install the correct drivers.
C:Windows
dir
SSH

4. A USB cable has a mini-USB connector on one end and two standard size connectors on the other. Which of the following is the purpose of the second connector?
rdisk.exe
DHCP
RAM failure
The second USB connector increases the power and enables functionality of the device.

5. Which of the following commands will fix the master boot record?
fixmbr
Anti-static wrist strap
Regional and Language Options
Check Event Viewer to determine which service did not start - Run services.msc to see the state of each service listed.

6. A customer reports that the laptop screen turns all red then goes all blue when moving the LCD hinge. Which of the following is the BEST description of the problem?
The small space is causing overheating.
Look for another expansion slot elsewhere on the unit.
The LCD cable is pinched
One of the sticks of RAM is not seated properly.

7. Which of the following BEST describes the general meaning of a warning in one of the Event Viewer logs?
C:UsersUser1
The PC only has IDE ports available for expansion - not the needed SATA ports.
Connects the processor to the main memory - measured in MHz
An issue that will not prevent the basic function of the computer.

8. A user wants to add an optical drive to their computer to archive 100GB of data.Which of the following writable optical drives will allow them to archive this data using the fewest discs?
Blu-Ray
Add the new printer to user's computer.
The WLAN card is 802.11b.
The hard drive needs to be replaced.

9. A notebook user states that lately the keyboard beeps when certain character keys are pressed.The user wants their input to be silent. Which of the following is the MOST likely cause of this situation?
The permissions are inherited by all files and folders within that folder.
The ToggleKeys option is enabled.
Use the Recovery Console and command fixboot.
sfc

10. A technician is called for a computer that is not connecting to the network. Which of the following would be the MOST common tool used to identify the issue?
Cable tester
Install the correct drivers.
very thin layer - making sure to cover the CPU
Manually start the service.

11. Which of the following is the minimum number of drive partitions required to run the BitLocker Drive Preparation tool?
format
Service Manager
Two
The small space is causing overheating.

12. To enhance security on a Windows workstation - the default Guest group should be:
disabled.
SMTP
Tuner card
Install the Chipset Drivers

13. A users laptop PC fails to boot and gives a message of invalid boot device on the screen. Each successive reboot gives the same message. The technician finds that the user has no floppy drive connected to the PC; however - they have a USB flash drive
SSID broadcast
netsh firewall show state
The laptop is configured to boot from the flash drive; the user should be instructed to remove the flash drive and reboot the laptop.
The front side bus speed or clock multiplier is wrong.

14. In a 64-bitWindows operating system - which of the following directories is created twice - once for 32-bit applications and once for 64-bit applications?
C:Program Files
Execute a Windows repair from the Windows setup media.
The device is disabled.
Keyboard

15. A user has downloaded a game from the Internet. Afterwards they notice that links from search sites get redirected to unusual pages. After the problem is corrected - the user asks how the problem can be prevented in the future. The technician should
rdisk.exe
only obtain software from known and reputable sources.
Boot to Safe Mode with Networking and attempt updates - Apply updates manually by downloading the definition files on another machine.
Ensure the keyboard ribbon is firmly plugged into the motherboard.

16. A user notices that when installing a program - the OS displays a dialog box stating that Windows needs your permission to continue. Which of the following options is turned on?
UAC
-t
Use recovery console and the bootcfg /rebuild command.
ExpressCard

17. Which of the following is the proper order for powering off and on network components?
Disable SSID broadcast
Cable modem> router> computer
The administrative password needs to be changed.
Install the Chipset Drivers

18. By default - which of the following are needed to edit the boot.ini file directly if Show hidden files and folders is enabled in folder options?
The user plugged the headphones into the microphone jack.
Uncheck Hide protected operating system files in folder options - Uncheck the read only attribute in file properties.
Faulty charging circuit
C:UsersUser1

19. Upon trying to print - a computer gives the error that the printer spooler service is not started. Which of the following tools could be used to restart the printer spooler service?
Services MMC Plug-in -Computer Management
The laptops AC adapter
Check if the computer manufacturer uses a separate power inverter for the screen.
There is too much electrical interference for the signal.

20. A technician is attempting to get into the BIOS and they are being prompted for a password. Which of the following can clear the BIOS password?
The CPU is overheating.
Pull the CMOS battery - Use the appropriate jumper on main board.
The proxy server has been configured to block the site.
User Account Control (UAC).

21. A user reports they have forgotten their BIOS password and is unable to boot their system. Which of the following describes the BEST method to correct this problem?
Power supply
Port forwarding rules
Security Center
Set the CMOS jumper on the motherboard to clear

22. A user reports that Drive Manager is showing a newly installed drive as a foreign drive. Which of the following is MOST likely the cause of this warning message?
The drive is a dynamic disk moved from another system.
Install an updated firmware on the BIOS
SMTP
Device Manager

23. If indexing is enabled on a local PC - which of the following will be directly affected?
Modify
The hard drive needs to be replaced.
No device driver found
File searching

24. A user wants to connect to a cellular network with a laptop while traveling. The laptop has aninternal cellular network card that is activated through the provider.Which of the following is the MOST likely reason that the card is not visible to the o
remove the AC power.
Start>Run>mstsc - Start>AllPrograms>Accessories>Communications>Remote Desktop
Cellular card is disabled in the BIOS.
Pull the CMOS battery - Use the appropriate jumper on main board.

25. A technician discovers that applications are running very slow. Which of the following might solve the problem?
Install an updated firmware on the BIOS
tracert
defrag
Use recovery console and the bootcfg /rebuild command.

26. A technician is cleaning spyware from a Windows XP machine. Because of the infections - the unit cannot browse the Internet to obtain anti-virus updates.Which of the following is the BEST course of action?
Boot to Safe Mode with Networking and attempt updates - Apply updates manually by downloading the definition files on another machine.
Map a new drive to an NTFS folder hosted by a different volume.
That the proper amount of thermal paste has been applied.
The jumper is set to clear the BIOS settings

27. While troubleshooting a network connection issue on a Windows XP workstation - a technician would like to see a list of all available network commands. Which of the following commands should the technician type?
Call a security technician to report.
Cable tester
Update anti-virus and malware software and scan.
net help

28. Shortly after the Press Ctrl-Alt-Delete to login screen appears in Windows XP - a user gets the error One or more services failed to start. Which of the following locations could be accessed to identify the service that did not start and attempt to s
The device driver is not loaded.
Computer Management - Services MMC Plug-in
sfc
Three

29. A user states that they could connect to their home wireless network with their laptop and now they cannot. Which of the following is the MOST likely issue?
Unplug the CMOS battery - Switch on the reset jumper.
Copy the photos to a USB drive and copy to the new computer.
The user disabled theWiFi adapter with the hardware or software switch.
Boot to Safe Mode with Networking and attempt updates - Apply updates manually by downloading the definition files on another machine.

30. A client is having wireless network connection problems. The technician has determined that the location has a dead spot due to a concrete wall. Which of the following can the technician do to resolve the issue?
Incorrect or corrupt driver
The customers DNS server is unavailable.
Corrupt MBR
Add an access point.

31. A technician replaced an internal wireless card in a laptop. The card appears to be installed correctly in Device Manager - but is not able to view available wireless networks. Which of the following is MOST likely the problem?
The DHCP client is unable to obtain an IP address from the DHCP server.
Multimeter
Internal antennas not connected.
sfc

32. A technician has installed a new WAP into a SOHO environment - which of the following will provide the HIGHEST level of security?
C. Turn off SSID - enable WPA2 - implement MAC filtering and change key every 30 days
DHCP service has stopped
System Information
Anti-static wrist strap

33. A user has a toolbar installed that appears to be connected to Spyware. Which of the following is the BEST way to remove it?
Boot into Safe Mode and remove browser helper objects.
format d: /q
The damaged ports contacts are shorting against the casing.
Disable the integrated video card.

34. Which of the following creates a secure connection to a remote host?
SSH
The SSID
fixmbr
Router

35. Which of the following would MOST likely indicate the presence of malware on a PC?
MBSA
MAC filtering - Disable SSID broadcast
TRACERT
Slow response - web page redirection or unable to display web pages

36. A customer has a wireless router with WEP enabled. The customer states it was working before but that they can no longer access the network or the Internet with their wireless PCs. After arriving onsite - the technician can see the SSID. The technici
Check the functionality of the LCD cutoff switch
The incorrect WEP is being used.
There are too many devices plugged into the USB hub.
Outdated signature files allowed a virus attack

37. A technician notices that the computer locks up at times and maintains a high commit charge. Which of the following is the BEST solution to resolve this problem?
Install more RAM.
One device will need to be removed before an additional device will fit.
UAC
HDD failure

38. If a drives file system becomes corrupt - which of the following commands would the technician use to repair the file system?
tracert
chkdsk
Router
It is there to protect against any changes being made to the OS that may be harmful and could make the OS unstable.

39. A customer brings in their computer the day after a storm stating they are unable to dial into their ISP and a strange smell is coming from the computer; everything else works normally. Which of the following should be the NEXT step to resolve the is
An external hard drive connected viaeSATA.
Replace the modem.
Disk Management
Performance Monitor

40. A customer wants to purchase a new motherboard that supports SLI. Which of the following will the new motherboard need to be able to do?
Windows Firewall
Support multiple PCIe display adapters.
Thermal compound
dir /a

41. A user has a wireless network with four PCs and wants to add three more wireless PCs to a location that has poor signal strength. Which of the following devices would the technician add to the network?
HTTPS
The user has a USB drive in the system.
Convert the partition to NTFS.
Access Point

42. A technician manually configured a device - which of the following icons in device manager would represent this?
The location type is currently PUBLIC.
A Blue I on a white field
Write all of the error message down immediately.
Plug in an external monitor to see if it is a device driver problem.

43. When applying thermal compound to the top of a CPU - apply a:
RIMM modules must be installed in pairs.
very thin layer - making sure to cover the CPU
the chip has to be seated properly and locked down to be detected.
The user has a USB drive in the system.

44. A technician is given a computer that is very slow but has a fast processor and plenty of memory. Which of the following commands could be used for troubleshooting start-up services?
Look for another expansion slot elsewhere on the unit.
One hard drive must be configured as master - and one as slave.
msconfig
MAC filtering - Disable SSID broadcast

45. A desktop computer will POST and boot to the operating system. After a few minutes the system will suddenly turn itself off. It is unable to power on again for a few minutes. The problem repeats itself. Which of the following is MOST likely the cause
The power supply must have enough wattage to run all system hardware simultaneously.
The CPU is overheating.
Pressing Ctrl-Alt-Del and selecting Task Manager - Right clicking on the task bar and selecting Task Manager.
USB

46. A technician has recovered a system from a virus infection but some of the system files were compromised. Which of the following tools can be run from the run dialog box to replace or repair system files?
System Information
sfc /scannow
ping localhost
Inverter board

47. Which of the following is the BEST solution for repairing a hard drive that results in the NTLDR is missing display upon booting?
nslookup
Use recovery console and the fixboot command.
Pop-ups
Reset the page count.

48. A new processor is released and the motherboard manufacturer states that it will be supported. When starting up the workstation with the newly installed processor - multi-beep codes are generated.Which of the following is the MOST likely cause?
The pass phrase is not correct.
The use of a flash drive to copy the script into all the desktops.
The BIOS needs to be updated.
The front USB ports were not connected to the system board header.

49. In which of the following locations does Windows Vista create the user profiles?
%systemdrive%Users
A local administrator must install the application.
10 meters (33 feet)
UAC

50. Which of the following tools would be used to format a partition but not the hard drive?
Format from the command line - Disk Management MMC Snap-In
Read only permissions
Device driver issues
sfc