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Test your basic knowledge |
Comptia A + Computer Repair Practicals
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Subjects
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certifications
,
comptia-a-+
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A user reports that browser windows keep opening on their own after the user has closed their browser. Which of the following is occurring?
Disk Defragmenter
UAC
Loopback plug
Pop-ups
2. A user has installed a second hard drive into a computer and receives a message stating Invalid Boot Volume. Which of the following should a technician recommend to solve this problem?
Backlight failure
Use the Automatic Update feature built into the application - Use scripts.
Set the jumpers on both hard drives to C/S.
FDD
3. A customer needs help as the application log is full. They want to leave it the same size but maintain existing entries for future reference. Which of the following is the BEST course of action?
%systemdrive%Users
Archive existing records and clear the application log.
Faulty sensor
ipconfig /all
4. Which of the following directory paths is the default profile folder for User1 in Windows XP?
C:Windows
C:Documents and SettingsUser1
Listen for beep codes to determine if the video card needs reseated.
Toggle the NUM lock key.
5. A client calls after connecting the keyboard and mouse to a new computer. The client indicates that neither the keyboard nor the mouse works. The technician has determined these devices are connected through the PS/2 ports. Which of the following rec
Device Manager
The LCD cable is pinched
Make sure the PS/2 plugs and ports are color matched.
Run a scan in Safe Mode.
6. The technician has to format a new hard drive as a FAT32 file system. The hard drive capacity is 80GB. How many partitions will the technician have to create to use all of the hard drive capacity?
the chip has to be seated properly and locked down to be detected.
The CMOS battery is failing.
Three
Task Scheduler
7. A user has a computer with a 100GB IDE hard drive formatted as a single FAT32 partition. This drive is only used to store data. The user adds a second 100GB hard drive and wants to mirror the two drives. When the user goes to disk management there is
The boot priority is set to CD-ROM in the BIOS.
msconfig
C:users
Convert both drives to a dynamic disk.
8. When troubleshooting a network connectivity issue - which of the following commands can BEST determine the IP address of the remote device that is causing the problem?
MAC filtering
Install the Chipset Drivers
tracert
The power supply does not provide enough wattage to power the new graphics card.
9. A computer is failing to boot. Which of the following tools would be used FIRST in troubleshooting?
chkdsk
Corrupt MBR
Power supply tester
chkdsk
10. Which of the following protocols uses port 443 by default?
xcopy
HTTPS
USB
Enable MAC address filtering
11. A technician wants domain group policy changes on a Windows XP computer to immediately propagate. Which of the following commands should the technician use?
Turn on and configure BitLocker.
attrib test.doc -r -a -s -h
gpupdate /force
Turn off SSID broadcast.
12. A technician is installing Windows XP on a new SATA hard drive. The installation halts with a no bootable media found. Which of the following missing steps resulted in this error message?
%userprofile%AppDataLocal
the chip has to be seated properly and locked down to be detected.
RDP
Pressing F6 during the install to load third party drivers
13. A user reports that their new pair of headphones is not working properly. The technician asks where the headphone cable is plugged into on the PC - and the user responds by merely saying it was a round pink jack. Which of the following is the MOST li
Install more memory in the printer.
An external hard drive connected viaeSATA.
IDE but with an adapter
The user plugged the headphones into the microphone jack.
14. A technician has configured all computers on the LAN - and the computers can communicate with each other - but they cannot access the Internet. Which of the following needs to be configured?
The power supply is not supplying enough power.
Default Gateway
get
The first three octets of the MAC address.
15. A user reports that a program in Windows XP is not responding. A technician remotes into the user's computer to end the process. Which of the following is used to force the program to shutdown?
Task Manager
The proxy server has been configured to block the site.
Device driver issues
System Information
16. A user reports a problem when trying to access any network resource. The ipconfig utility reports an address of 169.254.0.10 - and there is no default gateway. Which of the following is the MOST likely problem?
The DHCP server is unavailable.
DHCP
Corrupt MBR
5 volts
17. A user asked to have a second IDE hard drive installed on their computer. Which of the following should be done FIRST?
Implement and install a drive encryption program on all company assets.
UAC
Configure one of the HDD as master - and one as slave.
Computer Management - Services MMC Plug-in
18. Which of the following system utilities will run when a technician types mstsc in the command prompt?
Toner probe
Open the computers RAM compartment and inspect the labels.
Remote Desktop
Connects the processor to the main memory - measured in MHz
19. A user reports that a device is not working. Within the device manager - a red X through the icon of a device indicates which of the following?
Boot into Safe Mode and remove browser helper objects.
Connect the appropriate power cable.
The device is disabled.
HDD failure
20. In Windows XP - where is setuplog.txt located?
Exclude the printers IP addresses from the DHCP scope.
C:Windows
C:users
Services
21. A user is running defrag on a computer and the power goes out. When power is restored - which of the following is the BEST action to perform?
Hard disk
Turn off SSID broadcast.
Turn the computer on and run chkdsk /r
ping -t PC1
22. A technician has installed a maintenance kit on a laser printer and replaced all consumables. Which of the following should the technician do NEXT?
Call a security technician to report.
Update the BIOS.
Reset the page count.
The paging file size settings need to be adjusted.
23. After replacing the RAM on a clients system - a technician gets a loud beeping noise and the computer will not successfully POST. Which of the following is the MOST likely cause of the problem?
Boot in Safe Mode to remove.
Add additional RAM to the printer.
remove the AC power.
One of the sticks of RAM is not seated properly.
24. After installing a single new RIMM memory module the system fails to start properly or recognize the new memory. Which of the following is MOST likely the problem?
Corrupt MBR
RIMM modules must be installed in pairs.
Turn on and configure BitLocker.
Boot into Safe Mode and remove browser helper objects.
25. A technician is adding a new device to a system and is unable to find the driver disk. Which of the following is he BEST place to retrieve the latest drivers?
Warning
: Invalid argument supplied for foreach() in
/var/www/html/basicversity.com/show_quiz.php
on line
183
26. A client has returned a computer with a hard drive that has failed twice. Which of the following should the technician check in the computer?
Power supply voltages
Device Manager
chkdsk
msconfig (choose startup from options)
27. After receiving a service has failed to start message - which of the following commands would be helpful in troubleshooting the issue?
Power supply tester
services.msc
Cable tester
DHCP
28. If a technician is traveling outside of the US - which of the following should be checked before setting up a workstation?
Voltage setting
disabled.
TRACERT
In the BIOS - enable WOL
29. A customer reports their system will not boot up. A technician determines the problem is a corrupt master boot record. Which of the following must be done to run the repair?
SMTP
The memory is not installed correctly.
Use the recovery console to run thefixmbr utility.
Toggle the NUM lock key.
30. Which of the following should be installed prior to attaching a heatsink to a processor?
run IPCONFIG /RENEW.
Thermal compound
\ALPHAC$
System Properties - Advanced - Performance
31. A client reports that the cursor on their laptop moves to one corner of the screen and stays there when they try to use the keyboard joystick. Which of the following components will MOST likely need to be replaced to resolve the issue?
Computer Management - Services MMC Plug-in
Remediate the problem and then advise the customer on virus/spyware prevention.
User Account Control; it can be turned off under User Accounts in the Control Panel.
Keyboard
32. A technician needs to add a second processor to the empty socket on a computers motherboard. Which of the following should be used?
Mini PCI
Communicates with network devices
A processor of equal speed to CPU 0
Archive existing records and clear the application log.
33. A hard drive set as a dynamic disk is moved from oneWindows computer to another. None of the disks are seen in My Computer. Which of the following tools would be BEST to start troubleshooting?
Exclude the printers IP addresses from the DHCP scope.
Disk Management MMC Plug-in
heck if user is a local administrator on the computer
Educate the user.
34. Unauthorized changes are being made to the customers router. Which of the following would MOST likely be the cause?
md
Update the BIOS.
The username and password are set to default.
Instruct the user to decrease the graphics resolution of the image.
35. A user is unable to connect a digital video camera up to a PC to transfer photos.Which of the following expansion cards should MOST likely be installed to resolve this?
The USB plug is not seated properly. - The BIOS is not configured for USB support.
The PC only has IDE ports available for expansion - not the needed SATA ports.
Listen for beep codes to determine if the video card needs reseated.
IEEE 1394 card
36. A customer reports that all printed documents display random characters. Which of the following is the MOST likely cause of this problem?
Incorrect or corrupt driver
Start>Run>typesfc /scannow>ok
The antivirus service is disabled.
Wireless Router
37. A user notices that when installing a program - the OS displays a dialog box stating that Windows needs your permission to continue. Which of the following options is turned on?
SATA
UAC
Windows Vista 32-bit can only address up to 3GB of memory.
The DHCP server is unavailable.
38. A user has installed a new firewall and wants to allow only web traffic. They have allowed port 80 on the firewall. When they test the connection they are unable to get to the secure websites. Which of the following should they configure to enable br
Configure one of the HDD as master - and one as slave.
RAM failure
Allow port 443.
Disable System Restore.
39. When using FTP to transfer files which of the following is used to retrieve a file from a remote server?
get
Connects the processor to the main memory - measured in MHz
One of the sticks of RAM is not seated properly.
WPA2
40. Which of the following is true for a 10/100 NIC running at half-duplex?
System file corruption
Windows Defender
NIC will transmit data in only one direction at a time.
attrib test.doc -r -a -s -h
41. In Windows Vista - where would a technician find User1 desktop files?
The print head needs to be adjusted.
The customers DNS server is unavailable.
Task Manager
C:UsersUser1Desktop
42. Which of the following should a technician check FIRST if a Windows XP user is trying to print a document and is getting the error message Print sub-system not available?
SMTP
Spooler service is running.
SSH
The user is connected to an 802.11b wireless access point.
43. If indexing is enabled on a local PC - which of the following will be directly affected?
The computer has a 32-bit version of Windows XP installed.
Control Panel>Administrative Tools>Services>SQL service>start - My Computer>Manage>Services and Applications>Services>SQL service>start
File searching
The CMOS battery is failing.
44. Which of the following ports must be open for FTP?
Boot into the recovery console and runchkdsk /r
Port forwarding rules
20
Remote Desktop
45. After installing a new processor - the system reports the CPU is not running at the correct speed. Which of the following is the MOST likely cause?
Windows Defender
The front side bus speed or clock multiplier is wrong.
The BIOS detected the PCIe video card and disabled the onboard video.
Enable port forwarding on the router for port 3389 to the IP address.
46. How many volts does a power supplys 4-pin Molex connector carry to internal devices?
143
c:users<<username>>
5 volts
sfc /scannow
47. Which of the following will provide the GREATEST security for a WiFi network on a Windows XP workstation?
WPA2
Blu-Ray
The rollers on the printer need to be replaced.
CPU 1
48. A computer has the below network configuration: IP Address: 192.168.1.5 Subnet mask: 255.255.255.0. Which of the following is the default gateway for the computer?
chkdsk
192.168.1.1
Write all of the error message down immediately.
C. Turn off SSID - enable WPA2 - implement MAC filtering and change key every 30 days
49. Which of the following commands will allow a technician to disable startup programs?
The incorrect WEP is being used.
Install an updated firmware on the BIOS
Apply thermal compound to the chip.
msconfig (choose startup from options)
50. When booting a Windows XP computer - two screens pop-up that offer a choice between two operating systems to boot to. Dual boot configuration is not installed on this computer. Which of the following files needs to be changed?
Support multiple PCIe display adapters.
Set the CMOS jumper on the motherboard to clear
Enable Public location
BOOT.INI
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