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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A technician replaces two 1GB DIMMs with two 2GB DIMMs. When the installed RAM amount is verified in Windows Vista - only 3GB appears. Which of the following is the MOST likely cause?
ping
User Account Control (UAC).
The technician failed to connect the antenna wires to theWiFi card.
Windows Vista 32-bit can only address up to 3GB of memory.

2. Which of the following 802.11 standards by default uses the 5GHz frequency range and supports speeds up to 54Mbps?
RAID Level 1
A
One or more of the new memory modules are faulty and should be removed or replaced.
Disk Management

3. A user has installed a new firewall and wants to allow only web traffic. They have allowed port 80 on the firewall. When they test the connection they are unable to get to the secure websites. Which of the following should they configure to enable br
25
only obtain software from known and reputable sources.
ExpressCard
Allow port 443.

4. A technician is troubleshooting a PC that lost connectivity to a network. Which of the following tools would the technician use to view the network card configuration?
Using Disk Manager - the new drive must be partitioned - Using Disk Manager - the new drive must be formatted.
netstat -nr
ipconfig /all
Print a test page from all the trays.

5. A customer reports that after upgrading their CPU - the system overheats and shuts itself down. Which of the following is MOST likely the cause?
The system BIOS
One or more of the new memory modules are faulty and should be removed or replaced.
Thermal compound is not on the processor
Cable modem> router> computer

6. A customer using a laptop states several letters and numbers (e.g. W -E -S -D -X -C -2 -3) are not properly working on the keyboard. Which of the following is the NEXT step to resolve the issue?
Ensure the keyboard ribbon is firmly plugged into the motherboard.
%userprofile%AppDataLocal
sfc /scannow
Solid state

7. Which of the following is the proper order of user group rights - starting with the group having the most rights?
during a time of low activity
Administrators - Power Users - Users - Guests
RJ-11
Check themanufacturers website.

8. A user reports the dot matrix printer does not print clearly on part 4 and 5 of the multi-part form. Which of the following should be preformed FIRST?
WPA2
Move the secondary hard drive next to the primary hard drive and connect to the primary bus.Connect the new DVD drive as the slave on the secondary bus.
The print head needs to be adjusted.
A deny permission overrides an allow permission.

9. A technician is attempting to get into the BIOS and they are being prompted for a password. Which of the following can clear the BIOS password?
C:windowssystem - C:windows
Pull the CMOS battery - Use the appropriate jumper on main board.
IEEE 1394
The USB hub was not externally powered.

10. Which of the following should be disabled on a router - to use a static IP?
Windows 2000
tracert
Toner probe
DHCP

11. In NTFS file permissions - which of the following permissions is an option?
Educate the user.
The CMOS battery is failing.
Modify
The customers wireless card is not compatible with the new router; they need to have a newer 802.11g card installed.

12. A client states that they are unable to install a new program. Which of the following can the technician use to connect by means of a terminal services session?
RDP
System Information
80
Hard disk

13. Which of the following is the FIRST step a technician should take when installing a wireless network card?
Boot in Safe Mode to remove.
Multimeter
Read the manufacturers instructions.
Default User - All Users

14. User 1 would like to setup an account for User 2 on their computer. User 2 cannot have access to the User 1s files and cannot change system settings. Which of the following should a technician recommend to User 1?
Boot into the recovery console and runchkdsk /r
A multimeter
A. Use the built-in Guest account and set personal files to private.
Install more RAM.

15. Which of the following will allow a technician to secure a wireless access point?
Enable MAC filtering
Manufacturers guidelines for the beep codes
SATA
ping localhost

16. A customer states they cannot print and they are getting a message that the print spooler has not started. Which of the following will correct this error in the LEAST amount of time?
From the command line: net start spooler - Open the Services MMC>right click Print Spooler>Start
IEEE 1394
The fuser unit for damage
The customers DNS server is unavailable.

17. A user states they cannot eject the CD/DVD tray from their laptop to get a CD out. Which of the following could the user do to effectively remove the CD?
The technician failed to connect the antenna wires to theWiFi card.
The PC only has IDE ports available for expansion - not the needed SATA ports.
Cellular card is disabled in the BIOS.
only obtain software from known and reputable sources.

18. After installing a high performance video adapter - the users computer reboots whenever resource intensive applications are run. Which of the following will MOST likely correct the problem?
Upgrade the power supply to a higher wattage model.
The USB hub was not externally powered.
ping
Run Autochk.exe from the Windows Installation Disk.

19. When using Device Manager - a red X indicates which of the following?
Lid switch
Format from the command line - Disk Management MMC Snap-In
the customer purchase anti-virus software - update the anti-virus software frequently - and not to open any emails unless familiar with the sender.
Device is disabled

20. Members of which of the following groups are able to run legacy and certified applications - but do not have full system permissions in Windows XP?
The computers CMOS battery has lost its charge.
Power Users
Prevents unauthorized programs from being installed
sfc

21. In which of the following locations is the Windows Vista local user settings found?
SATA
%userprofile%AppDataLocal
Task Scheduler
The fuser is not working properly.

22. A technician is trying to use the nslookup command. Which of the following needs to be installed before this command can be used?
heck if user is a local administrator on the computer
Press F8 and select Disable Automatic Restart on System Failure.
A corrupted or incorrect video driver is installed.
TCP/IP

23. A user receives a message on a Windows Vista machine stating that there is an error with the boot configuration data. Which of the following is MOST likely corrupted - stopping the boot process?
convert
NTBTLOG.TXT
BCD
Cable tester

24. A user would like secure file encryption on their new Windows Vista Enterprise PC. The user informs the technician that they do not wish to spend extra money on a solution. Which of the following is the BEST recommendation for the technician to make
The fans are not cooling properly.
Find the proper manufacturer documentation.
RAID controller and two drives
Turn on and configure BitLocker.

25. Which of the following is the name of the Windows Vista application that will display items such as a clock - weather and thumbnails on the desktop at startup?
The antivirus service is disabled.
Sidebar
User Account Control; it can be turned off under User Accounts in the Control Panel.
Turn on and configure BitLocker.

26. Which of the following commands will result in all data being lost on the media selected?
format
BitLocker drive encryption
Add additional memory to the laser printer.
Manufacturers guidelines for the beep codes

27. A user is unable to receive FTP antivirus updates from the vendor but has network connectivity. Which of the following settings should be checked?
Employee Bs profile is set to use a virtual printer as the default printer.
Hard drive
Port 21 is open - The proxy setting in the antivirus application
sfc /scannow

28. Which of the following is the BEST solution for repairing a hard drive that results in could not read from selected boot disk display upon booting?
The SATA controller card was not set as a boot device in the computer BIOS.
Use recovery console and the bootcfg /rebuild command.
Thermal compound
Turn on and configure BitLocker.

29. Which of the following is the minimum number of drive partitions required to run the BitLocker Drive Preparation tool?
Call a security technician to report.
Two
Using either FAT or NTFS - the limit is three - With extended partitions - there is no limit
\ALPHAC$

30. A user reports that they are unable to print to a shared network printer. Other users are able to print to the same printer with no problems. Which of the following is the MOST likely solution?
De-select PausePrinting from within the Printer menu on the users computer.
Quarantined
The floppy drive
D. Power supply does not have the proper connections.

31. A user reports that they cannot access a file on the local D drive of their PC. This is a non-system/non-boot drive. The technician needs to run chkdsk without rebooting the system. Which of the following methods will meet this goal?
ping localhost
The SATA controller card was not set as a boot device in the computer BIOS.
From the command line - run chkdsk utilizing the /x switch.
A. Use the built-in Guest account and set personal files to private.

32. Which of the following BEST describes why a technician should avoid touching the copper piping on heat sinks?
Oil from the skin can decrease coppers ability to conduct heat.
Task Manager
edit boot.ini
The BIOS needs to be updated.

33. Which of the following will occur if too much thermal paste is used on a processor?
Task Scheduler
The thermal paste will insulate heat around the processor.
Diskpart
BOOT.INI deleted

34. A customer states that they can access all LAN resources but cannot access the Internet.Which of the following is the MOST likely cause?
The customers DNS server is unavailable.
Four gigabytes
SSH
Incorrect proxy settings

35. A technician is told to configure all new PCs to support Wake on LAN (WOL). After upgrading the NIC to support WOL - the system still does not respond to a WOL call. Which of the following steps needs to be taken to support WOL?
Add the new printer to user's computer.
In the BIOS - enable WOL
Allow port 443.
Remote Desktop

36. A technician needs to access the files stored on the primary partition of a networked computer named ALPHA. The user of that computer has not setup any shared files or folders. Which of the following is an administrative share?
Click on the printer icon and select cancel.
The boot priority is set to CD-ROM in the BIOS.
\ALPHAC$
NTBTLOG.TXT

37. Which of the following can be used to achieve the highest transfer rate for an external hard drive?
Install the correct drivers.
eSATA
Defrag the hard drive.
Using either FAT or NTFS - the limit is three - With extended partitions - there is no limit

38. Which of the following profiles are automatically created by Windows XP during installation?
Default User - All Users
Internal antennas not connected.
Boots the OS with minimum drivers
Task Scheduler

39. Which of the following commands would be used to display hidden files?
The user disabled theWiFi adapter with the hardware or software switch.
NTBACKUP.EXE
dir /a
Support multiple PCIe display adapters.

40. A user reports that a newly installed external CD-RW is not working. A technician is called and he notes the user has the CD-RW drive - a flash disk - a rarely used external hard drive and a wireless network adapter plugged into an external USB hub.
The floppy drive
tracert
The USB hub was not externally powered.
PATA

41. A user has bought a faster CPU and the manufacturer says it is compatible with their system. The PC does not boot up after installing the new CPU. Which of the following actions should the technician have performed prior to installing the new CPU?
Power supply tester
Install an updated firmware on the BIOS
Set the jumpers on both hard drives to C/S.
net view

42. Which of the following tools could be used to test if a serial port on a laptop is functioning correctly?
Loopback plug
DHCP
The driver CD is for Windows XP only.
My Computer>Properties>Remote Tab>Allow Users to connect remotely to this computer>Select Remote Users.

43. Which of the following is true when setting default security permissions on a folder?
PCIe graphics card
The permissions are inherited by all files and folders within that folder.
Set the jumpers on both hard drives to C/S.
There is too much electrical interference for the signal.

44. Which of the following tools would a technician use to reassign a drive letter?
Allow port 443.
sfc /scannow
Disk Management
Add an access point.

45. After a new system board is installed on a laptop - the system fails to POST. Which of the following should be done FIRST?
Reseat and check all cables.
RJ-11
The OS firewall is blocking the application.
Parental Controls

46. In Windows XP - where is setuplog.txt located?
Open the computers RAM compartment and inspect the labels.
Move the secondary hard drive next to the primary hard drive and connect to the primary bus.Connect the new DVD drive as the slave on the secondary bus.
Device conflict
C:Windows

47. A user is experiencing system instability since upgrading to Windows XP Professional. After troubleshooting - the technician states it is a driver incompatibility issue. Which of the following Windows utilities allows a technician to monitor and trou
SATA
check the hard drive to ensure it is working.
sigverif
Services

48. Which of the following would MOST likely indicate the presence of malware on a PC?
Disable the integrated video card.
Slow response - web page redirection or unable to display web pages
That the proper amount of thermal paste has been applied.
BOOT.INI

49. A customer reports that all print outs from their laser printer are smeared. Which of the following is the MOST likely cause?
Plug in an external monitor to see if it is a device driver problem.
The fuser is not working properly.
CAT6
DHCP service has stopped

50. A technician follows the manufacturers safety procedures and upgrades the RAM in a notebook computer from 512MB to 2GB. Upon starting the notebook - a pattern of beeping sounds occurs and there is no display. The new and old SODIMM modules are the sa
Disk Manager
The memory is bad and must be replaced. - The BIOS is not at the latest revision.
802.11a
Permissions on the folder containing the financial data.