Test your basic knowledge |

Comptia A + Computer Repair Practicals

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. When a SMART error is received on a computer - which of the following devices MOST likely has a problem?






2. A technician is troubleshooting a computer infected by a virus. After the technician is finished cleaning the drive - the technician should educate the customer on preventing further attacks by suggesting:






3. A technician is replacing a hard drive with a new 30GB drive formatted with FAT32. While transferring a 5GB file an error appears indicating that the new drive has insufficient space for the transfer. Which of the following is the cause of the proble






4. A technician attempts to convert the E drive to a dynamic disk; however - the option to convert is not available. Which of the following is the MOST likely cause?






5. A computer has the below network configuration: IP Address: 192.168.1.5 Subnet mask: 255.255.255.0. Which of the following is the default gateway for the computer?






6. A technician is installing a new SATA drive into an older computer. Which of the following conditions can prevent the technician from being successful?






7. Which of the following command will display a list of folders and files?






8. A user reports that a PC boots to the error message Missing NTLDR. Which of the following problems could cause this error?






9. A laptop screen is extremely faint when booting. There is no backlight but the image appears to be on the screen. Which of the following is the BEST step to follow next?






10. A customers office is located in their basement which is where the wireless router is located. The customers three desktop computers and network printer are hardwired. The customer reports a laptop connectivity issue in the second floor bedroom. Whic






11. A user has noticed several clusters of dead pixels on a laptops LCD screen. The technician is called to investigate and troubleshoot the issue. Which of the following is a possible solution?






12. A user reports their LCD monitor has failed and replaces it with a CRT. On boot up - the monitor displays POST - but displays an Out of range message when the GUI starts to load. Which of the following methods should the technician use to resolve the






13. Which of the following ports must be open for FTP?






14. Which of the following may be required if a system shuts down after installing a new high performance video card?






15. After removing several obsolete programs from a PC - a user is experiencing slower than usuallyprocessing times. Which of the following would be the BEST way to speed up the processing?






16. Which of the following is the minimum number of drive partitions required to run the BitLocker Drive Preparation tool?






17. AWhich of the following components may cause a paper jam in a laser printer?






18. Which of the following can be used to have applications and scripts run at regular intervals?






19. A customer using Windows Vista wants to disable User Account Control (UAC). Which of the following responses should the technician give to explain the UAC?






20. A user reports that a program in Windows XP is not responding. A technician remotes into the user's computer to end the process. Which of the following is used to force the program to shutdown?






21. A user cannot access the Internet via a proxy server. Which of the following ports needs to be set on the web browser proxy to allow HTTP traffic?






22. Which of the following is the cause if a user types in the letters U - I and O and displayed on the screen are the figures 4 - 5 and 6 on a laptop?






23. Which of the following will allow a technician to secure a wireless access point?






24. A user states they receive a message Boot device not found half of the time they boot theirsystem. Which of the following is the MOST likely cause?






25. A technician was asked to remediate a serious - on-going virus and spyware situation for a particular customer. Which of the following should the technician do?






26. Which of the following commands will fix the master boot record?






27. A new firewall was installed on a system and since then a remote user has been unable to reach the file server. Which of the following should the technician verify is setup on the new firewall?






28. A user reports that they tried to plug in a USB device plug upside down and damaged one of the ports. Since this event - the user has not been able to get the computer to power on consistently. Which of the following is the MOST likely reason?






29. Which of the following can be used to achieve the highest transfer rate for an external hard drive?






30. A user reports that their CAD files will display correctly in low resolution but not in high resolution after installing a new graphics card. Which of the following will MOST likely fix this problem?






31. A client calls after connecting the keyboard and mouse to a new computer. The client indicates that neither the keyboard nor the mouse works. The technician has determined these devices are connected through the PS/2 ports. Which of the following rec






32. A user recently purchased an 802.11g-capable laptop - but reports their network connection speed is much slower than expected. The technician notes that while the users wireless signal strength is excellent - they are connected at just 11Mbps. Which






33. Which of the following commands would provide a list of all local active TCP/IP connections?






34. Which of the following commands can prepare a new disk for use?






35. A user reports that even though their anti-virus program is detecting and removing viruses on their system - the malware returns after successive restarts on their Windows Vista machine. The user has restarted the machine four times already. Which of






36. A technician uses DHCP for all computers on the network and static IP addresses for all printers on the network. Which of the following will enforce this policy?






37. A technician is updating a computer for a customer by removing their IDE drives and replacing them with SATA drives. The technician notes that these drives have a SATA power connection and a Molex connection. Which of the following is the BEST way to






38. Which of the following is the FIRST step a technician should take when installing a wireless network card?






39. A technician installed a new wireless access point on an existing small office home office (SOHO) network with a selective security option enabled. All wireless computers connect to the new network except one computer that cannot connect the wireless






40. A user reports that their Windows XP PC booted to a desktop which is presented with very rough colors and poor detail on all images displayed.Which of the following is the MOST likely cause and solution of the problem?






41. A user wants to connect to a cellular network with a laptop while traveling. The laptop has aninternal cellular network card that is activated through the provider.Which of the following is the MOST likely reason that the card is not visible to the o






42. Which of the following protocols should be allowed through the firewall for a mail application?






43. A user states that they can use their laptop when attached to AC power - but it will not charge a new battery. Which of the following is the MOST likely problem?






44. A virus has been detected on a workstation. When the technician tries to manually delete the virus it is reported as in use by another application. Which of the following should be done FIRST to be able to delete the virus?






45. Which of the following would have to be disabled on a PC if a user wants to assign a static IP address on that PC?






46. Users are reporting their machines are losing connection to a central server during off hours - causing some processes that run after hours to stop. Which of the following commands would BEST confirm the problem?






47. A customer wants to purchase a FireWire-based external hard disk drive. Which of the following ports is needed on the machine to be able to utilize such a device?






48. A technician is repeatedly called to a users desk because the user is being prompted during all installation of software and during the launching of certain programs. Which of the following features is causing this prompting to occur?






49. Which of the following BEST explains the error message Check boot path and disk hardware?






50. A user reports that their Windows XP machine restarts automatically on boot and the screen flashes blue for half a second. Which of the following allows a technician to capture the error code?