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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Which of the following will display a list of hardware components and peripherals installed on a computer and allow a technician to enable - disable - remove or reinstall their drivers?
convert
attrib test.doc -r -a -s -h
The deny was selected on all share permissions
Device Manager

2. Which of the following commands would be used to display hidden files?
dir /a
The CPU is overheating.
nslookup
SMTP

3. A technician installs 8GB of RAM into a computer. The memory is properly detected by the system BIOS; however - the System Properties applet is reporting less than 4GB. Which of the following BEST describes the cause of this discrepancy?
msconfig
Sidebar
The computer has a 32-bit version of Windows XP installed.
Click on the printer icon and select cancel.

4. Which of the following is a reason why case fans should be installed in the front of a case?
Use a trusted aggressive pop-up blocker. - Avoid notorious websites and hyperlinks.
Set the jumpers on both hard drives to C/S.
It forces cooler air across the motherboard.
Install a wireless range extender to boost the signal.

5. Which of the following adapter cards is MOST likely to require an additional power connector to operate properly?
chkdsk
PCIe graphics card
eSATA
Connect only one of the power connections on the drive.

6. A technician needs to configure a PC with two fixed disk drives for optimal performance. The system is built from a standard image and no data is stored locally. Which of the following RAID settings should be used?
rdisk.exe
Remediate the problem and then advise the customer on virus/spyware prevention.
20
RAID 0

7. Which of the following commands would a technician use to disable startup programs in Windows XP?
ipconfig /release then ipconfig /renew
Connects the processor to the main memory - measured in MHz
msconfig
System Properties - Advanced - Performance

8. A technician is configuring a small office home office (SOHO) router to allow FTP access. Which of the following ports will the technician open?
Check the DNS server.
20
Satellite
Multimeter

9. A technician suspects a computer has a virus - which of the following BEST describes the FIRST action to take?
The permissions are inherited by all files and folders within that folder.
Copy the photos to a USB drive and copy to the new computer.
Label every screws location and cable path - Ensure the technician wears an ESD strap.
Disconnect the computer from the network.

10. Which of the following computer management tools would be used to restart the print spooler in Windows XP?
Enable MAC filtering.
Backlight failure
Power supply voltages
Services

11. A system has been infected with a virus. The customer does not have a system backup. Which of the following is an effective method to remove the virus and preserve the customers data?
Enable MAC filtering
Turn off SSID broadcast.
Run a scan in Safe Mode.
The CMOS battery is failing.

12. A user states they receive a message Boot device not found half of the time they boot theirsystem. Which of the following is the MOST likely cause?
De-select PausePrinting from within the Printer menu on the users computer.
A faulty HDD connection
Loopback test
Power supply voltages

13. To enhance security on a Windows workstation - the default Guest group should be:
Run a scan in Safe Mode.
Spyware
disabled.
Make sure the PS/2 plugs and ports are color matched.

14. A technician is replacing the motherboard on a laptop. Which of the following should the technician do as a best practice?
143
Power supply
Label every screws location and cable path - Ensure the technician wears an ESD strap.
Disconnect the computer from the network.

15. A customer wants to purchase a FireWire-based external hard disk drive. Which of the following ports is needed on the machine to be able to utilize such a device?
IEEE 1394
Adware
Multimeter
disabled.

16. While troubleshooting a network connection issue on a Windows XP workstation - a technician would like to see a list of all available network commands. Which of the following commands should the technician type?
SSH
C:UsersUser1
Spooler service is running.
net help

17. A user is unable to receive FTP antivirus updates from the vendor but has network connectivity. Which of the following settings should be checked?
Update the virus signatures.
Add the new printer to user's computer.
Port 21 is open - The proxy setting in the antivirus application
A faulty HDD connection

18. A technician is installing a video card on a PC that currently has an onboard video card. The new video card is installed but will not display an image. Which of the following actions is required?
Faulty charging circuit
Disable the integrated video card.
Microsoft WindowsVista Enterprise
Check if the computer manufacturer uses a separate power inverter for the screen.

19. Which of the following tools is used to initiate archive procedures in Windows XP Professional?
NTBACKUP.EXE
CMOS battery
Manufacturers guidelines for the beep codes
The PC only has IDE ports available for expansion - not the needed SATA ports.

20. A user reports that when powering on their computer all they see is a black screen with a cursor. Which of the following is the FIRST step to determine the problem?
Listen for beep codes to determine if the video card needs reseated.
Loopback test
The memory is not installed correctly.
The CMOS battery is defective.

21. Which of the following tools would be used in order to test the voltage output of a laptop A/C adapter?
Tuner card
Solid state
Multimeter
The permissions are inherited by all files and folders within that folder.

22. A customer states they recently updated their system and now it will not boot properly in normal mode. Which of the following could be used from Safe Mode to correct the issue?
Power supply voltages
System Restore
Disconnect the computer from the network.
Configure one of the HDD as master - and one as slave.

23. A clients PC is having problems connecting to a certain website. Which of the following tools would be used to evaluate the hops taken from the clients PC to the website?
Check the DNS server addresses and verify they are current.
TRACERT
From the command line - run chkdsk utilizing the /x switch.
Toner probe

24. A technician powers on a user's PC and gets no video or POST. Which of the following is the BEST action to take to determine if this is a bad motherboard and/or CPU?
System Information
Turn the computer on and run chkdsk /r
Check for the correct print driver.
Remove all memory modules - power on the PC - listen and watch for the POST.

25. A technician is going to flash the BIOS on a laptop.Which of the following would the technician need to complete this task?
The laptops AC adapter
Device is disabled
Start the PC in Enable VGA Mode; reboot after login in normal mode.
Boots the OS with minimum drivers

26. A user reports they are unable to access the Internet. The technician attempts to ping 127.0.0.1 - which fails. Which of the following is the MOST likely source of the problem?
The network card in the users computer has failed.
Change the Boot order in the BIOS.
Turn on and configure BitLocker.
Quarantined

27. A technician wants to check the processor speed. Where can the technician find this information?
BOOT.INI
The DHCP server is unavailable.
System Information
Boot into the recovery console and runchkdsk /r

28. A user notices that the workstation is performing slowly and is populating .eml files after connecting to the network. The user has been disconnected for over two months. Which of the following is the MOST likely cause of the issue?
Microsoft WindowsVista Enterprise
ExpressCard
Outdated signature files allowed a virus attack
Manufacturers guidelines for the beep codes

29. Which of the following does the ping command do?
Security Center
The SSID
Communicates with network devices
There is no operating system on the hard drive.

30. Which of the following is true for a 10/100 NIC running at full-duplex?
ExpressCard
Cable modem> router> computer
NIC will simultaneously transmit data in both directions at a time.
%systemdrive%Users

31. A user reports that their CAD files will display correctly in low resolution but not in high resolution after installing a new graphics card. Which of the following will MOST likely fix this problem?
Archive existing records and clear the application log.
An issue that will not prevent the basic function of the computer.
Update the video card drivers to the latest version.
They have been infected with malware.

32. A client has installed an additional 1GB of RAM in a computer to accommodate the requirements of a new application. When the application is run a Low on Virtual Memory warning appears. Which of the following steps needs to be taken?
Upgrade the power supply to a higher wattage model.
The paging file size settings need to be adjusted.
Multimeter
The system partition is corrupt - The boot.ini file has been deleted.

33. When booting Windows - check disk comes up and runs a scan only on drive E. The PC still boots and shows no signs of any errors or other problems. No installations or other software changes have been made. Which of the following is the MOST likely ca
A thumb drive is connected to the PC.
%userprofile%AppDataLocal
The new drives jumper is set for master.
Windows Vista 32-bit can only address up to 3GB of memory.

34. Shortly after a technician installed additional RAM in a users Windows 2000 workstation - the computer became stuck in a reboot loop. Which of the following will MOST likely restore the computers normal operation?
RAID Level 1
System date/time
One or more of the new memory modules are faulty and should be removed or replaced.
Examine the print queue - stop and then restart the spooler service.

35. A user reports they are unable to access network resources. The users IP address is currently 169.254.0.1. On a network with DHCP configured - the user should be instructed to:
The antivirus service is disabled.
run IPCONFIG /RENEW.
Read the manufacturers instructions.
The DHCP server is unavailable.

36. An end user reports that they are unable to access any websites or network resources by the fully qualified domain name (FQDN); however - the technician is able to access these resources by IP address. Which of the following is the MOST likely cause
The customers DNS server is unavailable.
the chip has to be seated properly and locked down to be detected.
A. The host computer is a portable computer - USB devices cannot be converted to a dynamic disk.
RAID 0

37. When receiving a Missing NTLDR error - which of the following is the FIRST action that should be taken?
Check for a floppy disk in the FDD.
There is too much electrical interference for the signal.
Port forwarding rules
The permissions are inherited by all files and folders within that folder.

38. A printer is suddenly not printing using Windows XP. Which of the following is the BEST procedure to get the printing restarted?
Four gigabytes
Examine the print queue - stop and then restart the spooler service.
Remediate the problem and then advise the customer on virus/spyware prevention.
The second USB connector increases the power and enables functionality of the device.

39. Which of the following command will display a list of folders and files?
dir
The customers DNS server is unavailable.
Start the PC in Enable VGA Mode; reboot after login in normal mode.
Heatsink / cooling fan - Motherboard

40. A technician received a laptop that has a dimly lit display. The technician connects an external monitor and can see a fully functional display. Which of the following is the MOST likely cause?
sfc
The USB hub was not externally powered.
Allow port 443.
Inverter board

41. Which of the following computer management tools would be used to analyze an application error in Windows XP?
Power supply tester
Use recovery console and the fixboot command.
Event Viewer
It forces cooler air across the motherboard.

42. Which of the following tools could be used to test the voltage coming from a laptops AC adapter?
Multimeter
Any data on existing volumes will be permanently lost.
Press F8 and select Disable Automatic Restart on System Failure.
There is too much electrical interference for the signal.

43. Which of the following command line utilities can be used to check for open ports?
Higher wattage power supply
USB
netstat
Device Manager

44. A customer states that they can access all LAN resources but cannot access the Internet.Which of the following is the MOST likely cause?
Parental Controls
The rollers on the printer need to be replaced.
Call a security technician to report.
Incorrect proxy settings

45. A users laptop is constantly accessing the hard drive. Which of the following is the BEST solution?
IEEE 1394
20
Add the new printer to user's computer.
Add more RAM.

46. A technician discovers that applications are running very slow. Which of the following might solve the problem?
Press F8 and select Disable Automatic Restart on System Failure.
No device driver found
Device is disabled
defrag

47. A user wants to ensure that when they connect to a public Wi-Fi network that they are protected against attackers. Which of the following settings will help in preventing intrusion in Windows Vista?
Enable Public location
Faulty sensor
The customers wireless card is not compatible with the new router; they need to have a newer 802.11g card installed.
Disk Defragmentation

48. In which of the following is the default location of user files (e.g. My Documents - Favorites - Desktop) in Windows Vista?
Hard drive
Add an access point.
c:users<<username>>
BOOT.INI

49. A technician has configured all computers on the LAN - and the computers can communicate with each other - but they cannot access the Internet. Which of the following needs to be configured?
md
%userprofile%AppDataLocal
Default Gateway
SATA

50. A system powers on - begins POST - displays the BIOS version information and then hangs with the error message Error loading operating system. Which of the following is MOST likely cause of this issue?
msconfig
Corrupt MBR
Four gigabytes
Go to the BIOS and change the boot order to use the hard drive.