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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A computer takes a long time to boot to the operating system because it tries to load from the optical drive first. Which of the following is the MOST likely cause?
The boot priority is set to CD-ROM in the BIOS.
The thermal paste will insulate heat around the processor.
Enable MAC address filtering
remove the CMOS battery.

2. A technician has completed a computer repair by editing the registry. Which of the following should the technician do NEXT?
Ensure all features of the system are functioning.
Administrators - Power Users - Users - Guests
Turn the computer on and run chkdsk /r
The front USB ports were not connected to the system board header.

3. Additional RAM has been added to a PC. When the RAM amount is checked within Windows the additional memory is not reflected. Which of the following is the MOST likely cause?
That the proper amount of thermal paste has been applied.
The thermal paste will insulate heat around the processor.
The RAM was not properly seated in its memory slot.
SATA

4. A technician is installing a video card on a PC that currently has an onboard video card. The new video card is installed but will not display an image. Which of the following actions is required?
Power supply
CPU 1
NIC properties> Internet Protocol Properties
Disable the integrated video card.

5. After replacing a processor - which of the following would be the NEXT step in reassembly?
UAC
LCD backlight failure
WPA-PSK
Apply thermal compound to the chip.

6. Which of the following commands can prepare a new disk for use?
format
Replace the power supply.
Allow port 443.
The PC only has IDE ports available for expansion - not the needed SATA ports.

7. A user reports that a computer reboots several times a day unexpectedly. Configuration management shows that the machine recently had a second hard drive and a DVDROM burner installed. Which of the following BEST describes the troubleshooting steps?
Determine the available wattage offered by the power supply andensure it meets the power needed for all of the system components.
DHCP service has stopped
netstat
Enable Public location

8. Which of the following is the name of the Windows Vista application that will display items such as a clock - weather and thumbnails on the desktop at startup?
Sidebar
Make sure the PS/2 plugs and ports are color matched.
Turn the computer on and run chkdsk /r
Control Panel>Tools>Folder Options>File Types

9. When the power supply of a PC is performing erratically - which of the following can be used to determine output voltage?
The file is too large for the printer.
Turn off SSID broadcast.
A multimeter
The drive is a dynamic disk moved from another system.

10. Which of the following computer management tools would be used to analyze an application error in Windows XP?
QoS
The memory is not properly seated.
Event Viewer
Enable boot logging. In Safe Mode - read the ntbtlog.txt file.

11. A user reports that when powering on their computer only a black screen with a lone cursor appears. Which of the following is the FIRST step to determine the problem?
Solid state
remove the CMOS battery.
Listen for beep codes to determine if the video card needs reseated.
Run ipconfig /release then ipconfig /renew

12. A user has bought a faster CPU and the manufacturer says it is compatible with their system. The PC does not boot up after installing the new CPU. Which of the following actions should the technician have performed prior to installing the new CPU?
Install an updated firmware on the BIOS
IEEE 1394 card
Device conflict
Check if the computer manufacturer uses a separate power inverter for the screen.

13. A client calls after connecting the keyboard and mouse to a new computer. The client indicates that neither the keyboard nor the mouse works. The technician has determined these devices are connected through the PS/2 ports. Which of the following rec
sfc
The damaged ports contacts are shorting against the casing.
Configure one of the HDD as master - and one as slave.
Make sure the PS/2 plugs and ports are color matched.

14. A technician is going to flash the BIOS on a laptop.Which of the following would the technician need to complete this task?
Convert the partition to NTFS.
The laptops AC adapter
Go to Control Panel> open User Accounts> Click Turn User Account Control On or Off> Click Continue>Clear the check box and click OK.
C. Turn off SSID - enable WPA2 - implement MAC filtering and change key every 30 days

15. Which of the following is the MOST likely cause of the system losing the date and time after every reboot?
The CMOS battery is failing.
3
Control Panel>Administrative Tools>Services>SQL service>start - My Computer>Manage>Services and Applications>Services>SQL service>start
Filters

16. Which of the following is the MOST important reason to select the proper wattage power supply for a computer?
Quarantined
Pull the CMOS battery - Use the appropriate jumper on main board.
The power supply must have enough wattage to run all system hardware simultaneously.
Use recovery console and the bootcfg /rebuild command.

17. A technician is sent out to troubleshoot a Windows XP Media Center PC being used in acustomers enclosed home theatre. The customer describes symptoms of random system shutdowns - especially when the PC is being used to record media or watch lengthy h
After working hours
Diskpart
Remove the floppy disk.
The small space is causing overheating.

18. A technician is troubleshooting software that was supposed to startup when the PC powered on. The software failed to start. Which of the following should the technician use to investigate the issue?
Application
QoS
Replace the modem.
sfc /scannow

19. A user has installed a new firewall and wants to allow only web traffic. They have allowed port 80 on the firewall. When they test the connection they are unable to get to the secure websites. Which of the following should they configure to enable br
Backup theclients data onto removable media.
Allow port 443.
Task Manager
The laptop has the older miniPCI expansion slot and the new card uses miniPCI express.

20. Which of the following tools would a technician use to reassign a drive letter?
Event Viewer Logs - Disk Management - Device Manager
Disk Management
-t
It forces cooler air across the motherboard.

21. A technician has recovered a system from a virus infection but some of the system files were compromised. Which of the following tools can be run from the run dialog box to replace or repair system files?
Windows Firewall is blocking the port.
802.11a
sfc /scannow
The user disabled theWiFi adapter with the hardware or software switch.

22. A technician is adding a new device to a system and is unable to find the driver disk. Which of the following is he BEST place to retrieve the latest drivers?

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23. A users laptop is constantly accessing the hard drive. Which of the following is the BEST solution?
Boot order in the BIOS
Blu-Ray discs are not compatible with DVD drives
SATA
Add more RAM.

24. A user reports that they can hear downloaded music and sounds through their computer speakers. Music CDs cannot be heard when played in the local CD-ROM drive except by plugging headphones into the jack on the front of the drive. Which of the followi
RJ-11
very thin layer - making sure to cover the CPU
Sidebar
Connect an audio cable between the drive and the sound card

25. A notebook user states that lately the keyboard beeps when certain character keys are pressed.The user wants their input to be silent. Which of the following is the MOST likely cause of this situation?
The damaged ports contacts are shorting against the casing.
The ToggleKeys option is enabled.
Device Manager
Check Event Viewer to determine which service did not start - Run services.msc to see the state of each service listed.

26. When getting an Inaccessible boot drive error - the FIRST step to solve the issue should be to:
Connect only one of the power connections on the drive.
D. Power supply does not have the proper connections.
Try paper from a different package of paper.
check the hard drive to ensure it is working.

27. A technician is replacing an LCD for a tablet PC but the touch screen functionality is not working. Which of the following is MOST likely the cause?
The pass phrase is not correct.
File searching
The power supply must have enough wattage to run all system hardware simultaneously.
The device driver for the LCD is corrupt.

28. A user cannot access the Internet via a proxy server. Which of the following ports needs to be set on the web browser proxy to allow HTTP traffic?
80
Port forwarding rules
My Computer>Properties>Remote Tab>Allow Users to connect remotely to this computer>Select Remote Users.
Task Scheduler

29. In NTFS file permissions - which of the following permissions is an option?
Control Panel>Administrative Tools>Services>SQL service>start - My Computer>Manage>Services and Applications>Services>SQL service>start
Loopback test
Remove the floppy disk.
Modify

30. A user is having printing issues and receives an error message that the print spooler is not running. Which of the following methods can be used to start the print spooler?
The data cable is not seated properly.
netstat
In the Control Panel - select Administrative Tools - select Services -click on the Print Spooler service and select start.
Connect the appropriate power cable.

31. Which of the following protocols must be enabled in a wireless router if it is to automatically assign host IP addresse
chkdsk
Use the Automatic Update feature built into the application - Use scripts.
All sub-folders inherit the most restrictive permissions within the folder.
DHCP

32. Which of the following tools is used to initiate archive procedures in Windows XP Professional?
Boot into Safe Mode and remove browser helper objects.
Go to Control Panel (User Accounts and Family Safety) - User Accounts -Turn User Account Control on or off.
Ensure all features of the system are functioning.
NTBACKUP.EXE

33. When using Device Manager - a red X indicates which of the following?
%userprofile%AppDataLocal
Device is disabled
A virus has infected the system.
Reseat and check all cables.

34. A technician changed the system date and time to display military time on a PC. Which of the following did the technician use to change this feature?
The data cable is not seated properly.
Update the video card drivers to the latest version.
In the BIOS - enable WOL
Regional and Language Options

35. A technician needs to edit the default path in Windows XP. In which of the following can they accomplish this task?
Look for another expansion slot elsewhere on the unit.
DNS - HOSTS file
System Properties>Advanced>Environment variables>System variables
WindowsVista

36. A technician is installing a new SATA drive into an older computer. Which of the following conditions can prevent the technician from being successful?
Task Scheduler
User Account Control; it can be turned off under User Accounts in the Control Panel.
%userprofile%AppDataLocal
D. Power supply does not have the proper connections.

37. A user receives a message on a Windows Vista machine stating that there is an error with the boot configuration data. Which of the following is MOST likely corrupted - stopping the boot process?
Blu-Ray
BCD
ExpressCard
Netstat

38. A technician would like to have a program start automatically during a specific time. Which of the following utilities would the technician use?
bootcfg /rebuild
remove the CMOS battery.
Task Scheduler
Boot to Safe Mode with Networking and attempt updates - Apply updates manually by downloading the definition files on another machine.

39. A client is reporting that their system is operating slowly. The client has a 2GHz processor - 256MB of RAM - and a motherboard designed for gaming. Which of the following components would MOST likely need to be upgraded to increase performance?
The power supply does not provide enough wattage to power the new graphics card.
Disk Defragmentation
Loop back plug
RAM

40. When removing a malware infection from a machine - which of the following modes should be used?
The second USB connector increases the power and enables functionality of the device.
The fuser unit for damage
Hard drive
Safe Mode

41. A user reports that their optical drive has power and they can put a disk in it - but it does not access the disk nor does the drive show in My Computer. Which of the following is the MOST likely reason?
very thin layer - making sure to cover the CPU
Use the Recovery Console and command fixboot.
The system partition is corrupt - The boot.ini file has been deleted.
The data cable is not seated properly.

42. A Windows XP system stops booting with the error message NTLDR is missing.Which of the following is the BEST resolution for this problem?
The floppy drive
Reseat and check all cables.
fixboot
Disable System Restore -update virus definitions - restart in Safe Mode - run full scan.

43. A customer using a laptop states several letters and numbers (e.g. W -E -S -D -X -C -2 -3) are not properly working on the keyboard. Which of the following is the NEXT step to resolve the issue?
Ensure the keyboard ribbon is firmly plugged into the motherboard.
Spooler service is running.
Run the chkdsk command.
Boot order in the BIOS

44. A customer reports that a home wireless network is slow after the completion of the new apartment building nearby. Which of the following is the MOST secure solution for the problem?
Enable MAC filtering.
The user is connected to an 802.11b wireless access point.
SSID broadcast
FAT32 cannot handle single files larger than 4GB.

45. After installing multiple hard drives in a computer - the technician finds that some of the drives will intermittently be unavailable. Which of the following is the MOST likely reason that the drives are periodically unavailable?
The power supply is not supplying enough power.
Cable tester
C:Program Files
The WLAN card is 802.11b.

46. Which of the following Windows XP commands can be used to repair the BOOT.INI file?
64-bit WEP
Find the proper manufacturer documentation.
remove the CMOS battery.
bootcfg /rebuild

47. A customer states that their laptop battery is not charging and it will not power on with the AC adapter. Which of the following would the technician use to check the AC adapter?
Open the computers RAM compartment and inspect the labels.
System Properties>Advanced Tab>Performance Options>Advanced Tab
chkdsk
Multimeter

48. It is a companys policy to shut down all workstations at the end of the day. However - the majority of employees are leaving disks in their workstations and upon start up the next morning they are receiving a NTLDR is missing error. Which of the foll
Change the Boot order in the BIOS.
chkdsk
Disk Management MMC Plug-in
Check the DNS server.

49. Which of the following would have to be disabled on a PC if a user wants to assign a static IP address on that PC?
DHCP
UAC
143
Not enough physical RAM installed.

50. Which of the following encryption methods requires a 10-digit network key?
Modify
The device driver is not loaded.
64-bit WEP
UAC

Can you answer 50 questions in 15 minutes?

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Comptia A + Computer Repair Practicals

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