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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Which of the following should be disabled on a router - to use a static IP?
Port 21 is open - The proxy setting in the antivirus application
Execute a Windows repair from the Windows setup media.
DHCP
Configure a MAC filter for the permitted laptops.

2. A technician has received a BIOS update and wants to install it on a clients computer. Which of the following should be done before the BIOS update is installed?
The incorrect WEP is being used.
Check the DNS server addresses and verify they are current.
The SSID
Backup theclients data onto removable media.

3. A technician is sent out to troubleshoot a Windows XP Media Center PC being used in acustomers enclosed home theatre. The customer describes symptoms of random system shutdowns - especially when the PC is being used to record media or watch lengthy h
The small space is causing overheating.
Determine the available wattage offered by the power supply andensure it meets the power needed for all of the system components.
A. The host computer is a portable computer - USB devices cannot be converted to a dynamic disk.
Try paper from a different package of paper.

4. Which of the following supports the Athlon 64?
edit boot.ini
Run the chkdsk command.
eSATA
Socket 754

5. Which of the following computer management tools would be used to analyze an application error in Windows XP?
Write all of the error message down immediately.
Pull the CMOS battery - Use the appropriate jumper on main board.
Event Viewer
Disk Manager

6. A technician is installing a wireless access point for a customer that wants to ensure only certain laptops are able to connect to the access point. Which of the following would BEST meet the customers needs?
The power supply must have enough wattage to run all system hardware simultaneously.
Educate the user.
Configure a MAC filter for the permitted laptops.
CPU 1

7. After removing several obsolete programs from a PC - a user is experiencing slower than usuallyprocessing times. Which of the following would be the BEST way to speed up the processing?
Voltage setting
CAT6
Run the chkdsk command.
Defrag the hard drive.

8. To scan for corrupted system files - which of the following command-line applications would a technician use?
Windows Vista 32-bit can only address up to 3GB of memory.
sfc
Netstat
Tuner card

9. A user reports that after adding several programs and files the computer is running slower. Which of the following can a technician suggest to correct this issue?
Ensure the keyboard ribbon is firmly plugged into the motherboard.
The USB hub was not externally powered.
Run defrag
The system BIOS

10. When a SMART error is received on a computer - which of the following devices MOST likely has a problem?
Hard disk
FAT32 cannot handle single files larger than 4GB.
Clock multiplier
only obtain software from known and reputable sources.

11. A computer has become infected with a piece of malware. The current system software has detected the threat and moved it into a special state. Which of the following terms BEST defines the state?
ping localhost
Quarantined
heck if user is a local administrator on the computer
Service Manager

12. A customer wants to purchase a FireWire-based external hard disk drive. Which of the following ports is needed on the machine to be able to utilize such a device?
Install the Chipset Drivers
After working hours
tracert
IEEE 1394

13. A user reports that they tried to plug in a USB device plug upside down and damaged one of the ports. Since this event - the user has not been able to get the computer to power on consistently. Which of the following is the MOST likely reason?
Write all of the error message down immediately.
The damaged ports contacts are shorting against the casing.
The CPU is overheating.
The power supply is not supplying enough power.

14. A customer is installing a new 2.5 USB external HDD on a desktop PC and is using the front USB port. A light on the drive turns on but the system does not recognize the device. Which of the following is the MOST likely problem?
Internal antennas not connected.
c:users<<username>>
The system is not providing enough power to the USB port.
System Properties - Advanced - Performance

15. A power outage caused a computer to shut off while the operating system was running. Which of the following would a technician run to make sure the operating system was not damaged?
127.0.0.1
The print head needs to be adjusted.
chkdsk
Find the proper manufacturer documentation.

16. A user has recently reported that a PC is having a problem sending emails using an email client in the Windows XP system. However - the PC can receive emails. Which of the following could be responsible for this problem?
Use a trusted aggressive pop-up blocker. - Avoid notorious websites and hyperlinks.
Add additional memory to the laser printer.
SMTP
Install a wireless range extender to boost the signal.

17. A technician gets a call from a customer with a Windows XP computer. The customer has just installed a new program in their computer. When the customer opens a file - it opens in a program that the customer does not want to use. Which of the followin
run IPCONFIG /RENEW.
Boot into the recovery console and runchkdsk /r
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Control Panel>Tools>Folder Options>File Types

18. Which of the following creates a secure connection to a remote host?
md
WPA-PSK
SSH
They have been infected with malware.

19. A technician has installed a new WAP into a SOHO environment - which of the following will provide the HIGHEST level of security?
eSATA
C:Documents and SettingsUser1
Boot order in the BIOS
C. Turn off SSID - enable WPA2 - implement MAC filtering and change key every 30 days

20. Which of the following operating systems uses Sync Center for offline file control?
Device Manager
ping
Microsoft WindowsVista Enterprise
480Mbps

21. Which of the following BEST controls the amount of virtual memory in a Windows XP system?
Power supply
System Properties - Advanced - Performance
TRACERT
nslookup

22. Which of the following tools is used to initiate archive procedures in Windows XP Professional?
NTBACKUP.EXE
Power Users
Task Manager
The driver CD is for Windows XP only.

23. Which of the following wireless encryption standards would provide the HIGHEST level of security?
Install a wireless range extender to boost the signal.
WPA-PSK
Higher wattage power supply
Label every screws location and cable path - Ensure the technician wears an ESD strap.

24. Which of the following information will be displayed with the command ipconfig /all?
Remediate the problem and then advise the customer on virus/spyware prevention.
An external hard drive connected viaeSATA.
-t
D. IP address - Subnet mask - Gateway - MAC address - DNS - Lease obtained/expiration.

25. A technician needs to access the files stored on the primary partition of a networked computer named ALPHA. The user of that computer has not setup any shared files or folders. Which of the following is an administrative share?
\ALPHAC$
Services
DHCP
The CPU is overheating.

26. Which of the following are used by the Windows operating system to resolve FQDNs?
DNS - HOSTS file
format d: /q
Services MMC Plug-in -Computer Management
Incorrect or corrupt driver

27. Which of the following is the BEST response upon seeing a STOP error in Windows XP?
The antivirus service is disabled.
Format the drive and reload the system.
Write all of the error message down immediately.
The rollers on the printer need to be replaced.

28. Which of the following is the MOST secure wireless encryption?
LCD power inverter.
WPA2
The RAM was not properly seated in its memory slot.
chkdsk

29. A user reports that their optical drive has power and they can put a disk in it - but it does not access the disk nor does the drive show in My Computer. Which of the following is the MOST likely reason?
The username and password are set to default.
Services MMC Plug-in -Computer Management
The data cable is not seated properly.
The drive is a dynamic disk moved from another system.

30. A technician installs a new USB inkjet printer for a client. The client tests the printer by printing several pages. The text output is unreadable. Which of the following is the BEST solution for the problem?
The CPU is overheating.
An issue that will not prevent the basic function of the computer.
Install the correct drivers.
The user has a USB drive in the system.

31. A technician replaces two 1GB DIMMs with two 2GB DIMMs. When the installed RAM amount is verified in Windows Vista - only 3GB appears. Which of the following is the MOST likely cause?
Windows Vista 32-bit can only address up to 3GB of memory.
USB
IEEE 1394 card
netsh firewall show state

32. A user asked to have a second hard drive installed on a single IDE channel in a computer. Which of the following must be taken into account?
Uncheck Hide protected operating system files in folder options - Uncheck the read only attribute in file properties.
ping windows.com
RAID controller and two drives
One hard drive must be configured as master - and one as slave.

33. A technician needs to add a second processor to a computers motherboard. In which of the following sockets must the processor be installed?
CPU 1
MAC filtering
Use a network firewall.
The thermal paste will insulate heat around the processor.

34. Users are reporting that a Vista feature asks them for confirmation before running most applications or making system changes. Which of the following is the name of this Vista feature and where should the technician direct users to turn the functiona
The CPU is overheating.
The proxy server has been configured to block the site.
Faulty charging circuit
User Account Control; it can be turned off under User Accounts in the Control Panel.

35. A technician would like to install a new primary SATA drive into a computer. Which of the following scenarios BEST describes the physical setup required for this task?
There are too many devices plugged into the USB hub.
C:users
Manufacturer's website
Mount the SATA drive into an available 3.5 drive bay. Connect one end of a data cable to the drives signal connector - and the other to the SATA 0 connector on the motherboard. Connect an available 15-pin power connector to the drive.

36. A customer wants to add an internal IDE drive with the ability to write DVDs. The computer currently has two IDE hard disk drives - one IDE CD writing optical drive and a DVD read-only IDE optical drive. Which of the following should the technician r
25
One device will need to be removed before an additional device will fit.
The laptops AC adapter
Permissions on the folder containing the financial data.

37. A user reports that after installing a PCIe video card into a system - the onboard video no longer displays. Which of the following is MOST likely the cause?
The BIOS detected the PCIe video card and disabled the onboard video.
Boot into Safe Mode and remove browser helper objects.
Add the new printer to user's computer.
The chipset includes hyperthreading support.

38. A technician has completed a computer repair by editing the registry. Which of the following should the technician do NEXT?
Power supply tester
RAID Level 1
netstat -nr
Ensure all features of the system are functioning.

39. A user reports they are unable to access the Internet. The technician attempts to ping 127.0.0.1 - which fails. Which of the following is the MOST likely source of the problem?
DHCP
The network card in the users computer has failed.
Service Manager
the customer purchase anti-virus software - update the anti-virus software frequently - and not to open any emails unless familiar with the sender.

40. A technician purchases and installs a replacement motherboard for an older system. Which of the following should the technician do after the installation?
The laptop is configured to boot from the flash drive; the user should be instructed to remove the flash drive and reboot the laptop.
Power Users
Update firmware.
nslookup

41. Which of the following commands would be used to fix errors on the system disk?
chkdsk /f
Disable System Restore -update virus definitions - restart in Safe Mode - run full scan.
Device driver issues
BCD

42. A client explains their system is running slow - has trouble accessing the Internet and multiple windows are popping up on their own. Which of the following is the MOST likely cause?
Have the user boot into Safe Mode by tapping F8 before Windows loads - and run the anti-virus scan once again.
PATA
Inverter board
A virus has infected the system.

43. A customer reports that after upgrading their CPU - the system overheats and shuts itself down. Which of the following is MOST likely the cause?
Clock multiplier
The system is not providing enough power to the USB port.
Thermal compound is not on the processor
edit boot.ini

44. A users laptop is constantly accessing the hard drive. Which of the following is the BEST solution?
Add more RAM.
Device driver issues
chkdsk
Disable SSID broadcast

45. A client would like to utilize NTFS permissions to restrict access to the payroll folder. The clients rights are assigned as follows: AccountantsFull control - AdministrativeAssistants Read ManagersRead & execute - The client selects deny on all shar
Windows Firewall is blocking the port.
The deny was selected on all share permissions
Cellular card is disabled in the BIOS.
System Information

46. A user is trying to boot a desktop PC from their A: drive. Which of the following devices is the user describing?
The floppy drive
A Blue I on a white field
Driver Verifier Manager
Configure a MAC filter for the permitted laptops.

47. When turning on a PC a series of beeps is heard but no display is seen.Which of the following could be the issue?
The customers DNS server is unavailable.
Device is disabled
The memory is not installed correctly.
Install more RAM.

48. A user has a PC displaying the message No Operating System Found and the user hears a clicking noise. Which of the following devices should the technician check FIRST?
Safe Mode
Hard drive
One or more of the new memory modules are faulty and should be removed or replaced.
Regional and Language Options

49. A user reports that a program in Windows XP is not responding. A technician remotes into the user's computer to end the process. Which of the following is used to force the program to shutdown?
Use a trusted aggressive pop-up blocker. - Avoid notorious websites and hyperlinks.
DHCP service has stopped
Spyware
Task Manager

50. A user reports that their computer will no longer boot and is displaying a non-system disk or disk error message. While troubleshooting the problem - the technician notices a scraping noise within the PC when it is powered on. Which of the following
The data cable is not seated properly.
Boot into the recovery console and runchkdsk /r
The internal hard drive has failed and needs to be replaced.
An external hard drive connected viaeSATA.