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Test your basic knowledge |
Comptia A + Computer Repair Practicals
Start Test
Study First
Subjects
:
certifications
,
comptia-a-+
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Which of the following commands shows a graphical display of the drive or paths directory structure?
chkdsk
tree
Administrators - Power Users - Users - Guests
Hard disk
2. A customer wants to install a new writable optical drive. They have a very large collection of files and want the new drive to be able to archive. Which of the following drive technologies would allow them to archive their collection using the fewest
SATA
Blu-Ray
User Account Control; it can be turned off under User Accounts in the Control Panel.
c:users<<username>>
3. Good examples of malware prevention in Windows XP?
SNMP
Use a trusted aggressive pop-up blocker. - Avoid notorious websites and hyperlinks.
Install more RAM.
The SSID
4. A customer reports they are unable to connect to any computers outside of the office and they are unable to connect to the Internet. When the technician runs ipconfig - the customer gets the following output: IP address169.254.2.4 Subnet Mask.255.255
Check for a floppy disk in the FDD.
Uncheck Hide protected operating system files in folder options - Uncheck the read only attribute in file properties.
Manufacturer's website
The DHCP client is unable to obtain an IP address from the DHCP server.
5. A technician logs into a users computer and downloads a file from a central server to a users local document directory. After logging in - the user reports that they cannot open the file. Which of the following can the technician do to solve the prob
msconfig
Set the correct permissions for the user
Update anti-virus and malware software and scan.
The CMOS battery is failing.
6. Which of the following is the purpose of RAID 0?
netstat
nslookup
Increases read/write speed
Create a striped set.
7. A user reports that they cannot access network resources. The technician checks the users IP address and notices that the user has an APIPA address instead of a DHCP issued IP address. Which of the following commands will resolve this so that the use
tracert
The network uses MAC filtering.
Run ipconfig /release then ipconfig /renew
SATA v2
8. In NTFS file permissions - which of the following permissions is an option?
Modify
Two
C:Usersuser1Desktop
Permissions on the folder containing the financial data.
9. A computer has become infected with a piece of malware. The current system software has detected the threat and moved it into a special state. Which of the following terms BEST defines the state?
NIC will simultaneously transmit data in both directions at a time.
In the Control Panel - select Administrative Tools - select Services -click on the Print Spooler service and select start.
TCP/IP
Quarantined
10. A user reports that browser windows keep opening on their own after the user has closed their browser. Which of the following is occurring?
My Computer>Properties>Remote Tab>Allow Users to connect remotely to this computer>Select Remote Users.
A multimeter
WPA2
Pop-ups
11. Which of the following will reset the BIOS settings?
Using either FAT or NTFS - the limit is three - With extended partitions - there is no limit
Have the user boot into Safe Mode by tapping F8 before Windows loads - and run the anti-virus scan once again.
Quarantined
Unplug the CMOS battery - Switch on the reset jumper.
12. New software has been installed on a workstation and now the workstation is not functioning properly. The user tried to uninstall the software to return the system back to normal but that did not work. Which of the following would be the BEST method
msconfig (choose startup from options)
Use System Restore to restore the system to the point before the software was initially installed.
Remove all memory modules - power on the PC - listen and watch for the POST.
An issue that will not prevent the basic function of the computer.
13. Which of the following boot.ini switches will allow a technician to install a non-default Windows splash screen?
Loose DC jack
Check if the computer manufacturer uses a separate power inverter for the screen.
msconfig
/bootlogo /noguiboot
14. A customer wants to purchase a FireWire-based external hard disk drive. Which of the following ports is needed on the machine to be able to utilize such a device?
The username and password are set to default.
IEEE 1394
Mount the SATA drive into an available 3.5 drive bay. Connect one end of a data cable to the drives signal connector - and the other to the SATA 0 connector on the motherboard. Connect an available 15-pin power connector to the drive.
Read only permissions
15. A technician is troubleshooting a computer infected by a virus. After the technician is finished cleaning the drive - the technician should educate the customer on preventing further attacks by suggesting:
the customer purchase anti-virus software - update the anti-virus software frequently - and not to open any emails unless familiar with the sender.
The memory is failing.
Wireless access point
Loose DC jack
16. Which of the following commands would provide a list of all local active TCP/IP connections?
Disk Management
A corrupted or incorrect video driver is installed.
System Information
netstat -a
17. Which is of the following is the maximum file size for FAT32?
Four gigabytes
netstat -nr
Event Viewer Logs - Disk Management - Device Manager
Disable System Restore -update virus definitions - restart in Safe Mode - run full scan.
18. Which of the following GUI utilities would be used to determine the MAC address of a network card?
Event Viewer
Power supply
C:Windows
System Information
19. A user reports that a program in Windows XP is not responding. A technician remotes into the user's computer to end the process. Which of the following is used to force the program to shutdown?
Enable boot logging. In Safe Mode - read the ntbtlog.txt file.
Incorrect proxy settings
Task Manager
C. Turn off SSID - enable WPA2 - implement MAC filtering and change key every 30 days
20. A technician is repairing a computer that will not start up. The technician notices the power button does not display any lights and the LED on the motherboard is off. Which of the following is the cause of the problem?
Power supply
Defrag the hard drive.
Solid state
Pressing Ctrl-Alt-Del and selecting Task Manager - Right clicking on the task bar and selecting Task Manager.
21. A user is getting ready to upgrade the graphics card in their computer with a performance PCIe graphics card. The user has verified that they have a 16x PCIe slot on their motherboard. Which of the following may also need to be upgraded?
Quarantined
Power supply
B
The driver CD is for Windows XP only.
22. A customer wants to purchase a new motherboard that supports SLI. Which of the following will the new motherboard need to be able to do?
Device Manager
QoS
Support multiple PCIe display adapters.
-t
23. A technician is sent to configure a wireless small office home office (SOHO) network in an urban area. Which of the following utilities can the technician disable to help prevent unauthorized users on the network?
RAM failure
Voltage setting
A
SSID broadcast
24. When booting a Windows XP computer - two screens pop-up that offer a choice between two operating systems to boot to. Dual boot configuration is not installed on this computer. Which of the following files needs to be changed?
Remove the floppy disk.
There is no operating system on the hard drive.
BOOT.INI
802.11n
25. A customer reports that their newly purchased Windows Vista Home Premium notebook is unable to see other computers in their home office. Which of the following is the MOST likely cause?
System Properties>Advanced>Environment variables>System variables
Run defrag
Have the LCD screen replaced.
The Network Location Type is Public.
26. Which of the following should be installed prior to attaching a heatsink to a processor?
The LCD cable is pinched
Unplug the CMOS battery - Switch on the reset jumper.
Thermal compound
Configure one of the HDD as master - and one as slave.
27. Which of the following commands will make a new directory?
md
Educate the user.
Two Type II cards - One Type III card
HTTPS
28. A technician receives a call from a laptop user that recently purchased a new wireless router. The user claims the laptop cannot connect to the new wireless router. The technician finds out that the router is an 802.11g model and the customers laptop
Netstat
The customers wireless card is not compatible with the new router; they need to have a newer 802.11g card installed.
Execute a Windows repair from the Windows setup media.
md
29. Which of the following utilities determines how many CPU resources are being used by a service?
tree
Task Manager
The first three octets of the MAC address.
Any data on existing volumes will be permanently lost.
30. Which of the following utilities can be used to determine the current partition information on an attached storage device?
Performance Monitor
Disk Management
DNS - HOSTS file
convert
31. Which of the following commands will result in all data being lost on the media selected?
Performance Monitor
format
Task Manager
Faulty sensor
32. A technician is given a computer that is very slow but has a fast processor and plenty of memory. Which of the following commands could be used for troubleshooting start-up services?
Disk Manager
Configure one of the HDD as master - and one as slave.
The USB plug is not seated properly. - The BIOS is not configured for USB support.
msconfig
33. Which of the following BEST explains the purpose of safe mode?
Boots the OS with minimum drivers
netstat -a
Install more memory in the printer.
FDD
34. When turning on a PC a series of beeps is heard but no display is seen.Which of the following could be the issue?
The memory is not installed correctly.
The memory is bad and must be replaced. - The BIOS is not at the latest revision.
The device driver is not loaded.
Multimeter
35. A company has had a high number of laptops stolen in the past three months.Which of the following is the BEST solution for the company to implement to protect the data on their laptops?
rdisk.exe
The new drives jumper is set for master.
Implement and install a drive encryption program on all company assets.
The data cable is not seated properly.
36. A customer states they cannot connect to a recently installed access point which is located just around the corner from their office. An elevator and a wiring closet are the only things between the customer and the access point. Which of the followin
Spooler service is running.
Change
Control Panel>Administrative Tools>Services>SQL service>start - My Computer>Manage>Services and Applications>Services>SQL service>start
There is too much electrical interference for the signal.
37. A technician has a PC that does not recognize the USB keyboard immediately after POST. Which of the following could be the cause?
%systemdrive%Users
The USB plug is not seated properly. - The BIOS is not configured for USB support.
Faulty sensor - Worn paper feed roller
Update firmware.
38. A technician wants domain group policy changes on a Windows XP computer to immediately propagate. Which of the following commands should the technician use?
C:Usersuser1Desktop
gpupdate /force
Write all of the error message down immediately.
Task Scheduler
39. A technician is trying to use the nslookup command. Which of the following needs to be installed before this command can be used?
services.msc
Update the video card drivers to the latest version.
TCP/IP
The BIOS needs to be updated.
40. Which of the following directory paths is the default profile folder for User1 in Windows 2000?
C:Documents and SettingsUser1
Employee Bs profile is set to use a virtual printer as the default printer.
msconfig
Run a scan in Safe Mode.
41. When would be the optimum time to schedule a virus scan?
After working hours
format d: /q
CAT6
Loop back plug
42. A technician is told to configure all new PCs to support Wake on LAN (WOL). After upgrading the NIC to support WOL - the system still does not respond to a WOL call. Which of the following steps needs to be taken to support WOL?
WPA2
In the BIOS - enable WOL
Add additional RAM to the printer.
Disable services at startup - Disable start up programs.
43. Which of the following does the ping command do?
tracert
SMTP
Communicates with network devices
Apply thermal compound to the chip.
44. Which of the following cable types should a technician use to support a 1Gbps SOHO LAN?
Add additional RAM to the printer.
C:users
CAT6
CPU 1
45. Which of the following can be used to achieve the highest transfer rate for an external hard drive?
eSATA
heck if user is a local administrator on the computer
Power Users
Enable Public location
46. In which of the following locations does Windows Vista create the user profiles?
Blu-Ray
%systemdrive%Users
Administrators - Power Users - Users - Guests
Toner cartridge
47. How many volts does a power supplys 4-pin Molex connector carry to internal devices?
Support multiple PCIe display adapters.
Go to Control Panel> open User Accounts> Click Turn User Account Control On or Off> Click Continue>Clear the check box and click OK.
5 volts
netstat
48. A technician uses DHCP for all computers on the network and static IP addresses for all printers on the network. Which of the following will enforce this policy?
The first three octets of the MAC address.
the chip has to be seated properly and locked down to be detected.
Exclude the printers IP addresses from the DHCP scope.
Start>Run>mstsc - Start>AllPrograms>Accessories>Communications>Remote Desktop
49. When removing a malware infection from a machine - which of the following modes should be used?
Safe Mode
chkdsk
Power supply tester
fixboot
50. In a defaultWindows Vista installation - which of the following directory paths would a file on the desktop of user1 be placed?
The laptop has the older miniPCI expansion slot and the new card uses miniPCI express.
C:Usersuser1Desktop
RAM
Install more RAM.