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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Which of the following will occur if too much thermal paste is used on a processor?
Plug in an external monitor to see if it is a device driver problem.
NTBACKUP.EXE
A Blue I on a white field
The thermal paste will insulate heat around the processor.

2. Which of the following is the cause if a user types in the letters U - I and O and displayed on the screen are the figures 4 - 5 and 6 on a laptop?
The fans are not cooling properly.
Toggle the NUM lock key.
Inverter board
Plug in an external monitor to see if it is a device driver problem.

3. When booting a Windows XP computer - two screens pop-up that offer a choice between two operating systems to boot to. Dual boot configuration is not installed on this computer. Which of the following files needs to be changed?
20
The thermal paste will insulate heat around the processor.
BOOT.INI
Remove the floppy disk.

4. A user reports that they set their homepage to Microsoft.com - but every time they open a browser the homepage goes somewhere else - and never the same place twice. Which of the following is the MOST likely reason?
Adware
The amount of memory
IEEE 1394
Disk Management MMC Plug-in

5. 1/2 Which of the following actions should a technician take when the Service Control Manager reports - one or more services failed to start?
A faulty HDD connection
convert
Check Event Viewer to determine which service did not start - Run services.msc to see the state of each service listed.
Update the video card drivers to the latest version.

6. Which of the following is the MOST likely cause of the system losing the date and time after every reboot?
Press F8 and select Disable Automatic Restart on System Failure.
Using Disk Manager - the new drive must be partitioned - Using Disk Manager - the new drive must be formatted.
NIC will transmit data in only one direction at a time.
The CMOS battery is failing.

7. A new firewall was installed and a customer reports that they can receive email but cannot send email. Which of the following protocols is being blocked?
SMTP
Filters
Call a security technician to report.
Power supply

8. A technician was asked to remediate a serious - on-going virus and spyware situation for a particular customer. Which of the following should the technician do?
BCD
In the BIOS - enable WOL
Remediate the problem and then advise the customer on virus/spyware prevention.
Mini PCI

9. Which of the following commands will fix the master boot record?
3
Multimeter
Move the secondary hard drive next to the primary hard drive and connect to the primary bus.Connect the new DVD drive as the slave on the secondary bus.
fixmbr

10. A user reports that their Windows XP PC booted to a desktop which is presented with very rough colors and poor detail on all images displayed.Which of the following is the MOST likely cause and solution of the problem?
The color depth is set too low. Open the Display Properties dialog box and set the Color Quality setting to Highest (64bit).
ping localhost
3
netsh firewall show state

11. A users laptop is constantly accessing the hard drive. Which of the following is the BEST solution?
Perform a printhead alignment test.
Add more RAM.
Spooler service is running.
The user is connected to an 802.11b wireless access point.

12. A customer states that their laptop has stability issues after a recent memory upgrade. Which of the following is the MOST likely cause?
The memory is not properly seated.
Unplug the CMOS battery - Switch on the reset jumper.
It is there to protect against any changes being made to the OS that may be harmful and could make the OS unstable.
Start>Run>typesfc /scannow>ok

13. Most laptops have two PCMCIA slots that are stacked on top of each other with no separator in between. Which of the following does this accommodate?
In the Control Panel - select Administrative Tools - select Services -click on the Print Spooler service and select start.
Remove all memory modules - power on the PC - listen and watch for the POST.
Two Type II cards - One Type III card
The system partition is corrupt - The boot.ini file has been deleted.

14. An end user in a company is trying to research a new product - but whenever they go to a particular website - they receive a message that they do not have access to this site. Which of the following is the MOST likely cause for this problem?
Boot into the recovery console and runchkdsk /r
The proxy server has been configured to block the site.
Install more RAM.
Go to Control Panel> open User Accounts> Click Turn User Account Control On or Off> Click Continue>Clear the check box and click OK.

15. After installing a single new RIMM memory module the system fails to start properly or recognize the new memory. Which of the following is MOST likely the problem?
RIMM modules must be installed in pairs.
Copy the photos to a USB drive and copy to the new computer.
The front side bus speed or clock multiplier is wrong.
The username and password are set to default.

16. A technician is installing a wireless small office home office (SOHO) network and wants to hide the network visibility for security purposes. Which of the following should the technician configure to accomplish this task?
Regional and Language Options
All sub-folders inherit the most restrictive permissions within the folder.
Look around the monitor for items that maybe interfering with the display.
Turn off SSID broadcast.

17. A technician notices that the BIOS event log shows a chassis intrusion. Which of the following is the MOST likely reason for the event?
The computer case was opened.
convert
The first three octets of the MAC address.
Disk Management

18. Multiple customers are reporting that network response time is very slow. The technician suspects that excessive broadcasts may be causing the problem. Which of the following is the BEST tool to troubleshoot this issue?
The device driver is not loaded.
The ToggleKeys option is enabled.
Netstat
Application

19. Which of the following components could MOST likely cause a Non-system disk or disk error to occur after POST?
FDD
Wireless access point
Device Manager
WPA2

20. Which of the following adapter cards is MOST likely to require an additional power connector to operate properly?
SNMP
PCIe graphics card
Thermal compound
Increases read/write speed

21. A technician is asked to build a system that will resist hard drive failure due to being dropped or excessive vibration. Which of the following hard drive types would be the BEST choice?
msconfig
802.11n
Solid state drive
Run the chkdsk command.

22. After installing a new processor - the system reports the CPU is not running at the correct speed. Which of the following is the MOST likely cause?
DNS - HOSTS file
System Properties>Advanced Tab>Performance Options>Advanced Tab
The front side bus speed or clock multiplier is wrong.
Windows Vista 32-bit can only address up to 3GB of memory.

23. A new firewall was installed on a system and since then a remote user has been unable to reach the file server. Which of the following should the technician verify is setup on the new firewall?
Multimeter
Port forwarding
Go to Control Panel> open User Accounts> Click Turn User Account Control On or Off> Click Continue>Clear the check box and click OK.
Mount the SATA drive into an available 3.5 drive bay. Connect one end of a data cable to the drives signal connector - and the other to the SATA 0 connector on the motherboard. Connect an available 15-pin power connector to the drive.

24. Which of the following will display a list of hardware components and peripherals installed on a computer and allow a technician to enable - disable - remove or reinstall their drivers?
Slow response - web page redirection or unable to display web pages
Call a security technician to report.
Device Manager
From the command line - run chkdsk utilizing the /x switch.

25. A client calls after connecting the keyboard and mouse to a new computer. The client indicates that neither the keyboard nor the mouse works. The technician has determined these devices are connected through the PS/2 ports. Which of the following rec
Windows 2000
Make sure the PS/2 plugs and ports are color matched.
Increases read/write speed
The file is too large for the printer.

26. A user reports that they tried to plug in a USB device plug upside down and damaged one of the ports. Since this event - the user has not been able to get the computer to power on consistently. Which of the following is the MOST likely reason?
Anti-static wrist strap
The damaged ports contacts are shorting against the casing.
The DHCP server is unavailable.
Toggle the NUM lock key.

27. Which of the following will disable the UAC in Windows Vista?
The floppy drive
Examine the print queue - stop and then restart the spooler service.
LCD power inverter.
Go to Control Panel (User Accounts and Family Safety) - User Accounts -Turn User Account Control on or off.

28. By default - which of the following are needed to edit the boot.ini file directly if Show hidden files and folders is enabled in folder options?
Use a mounted folder.
Regional and Language Options
Loopback plug
Uncheck Hide protected operating system files in folder options - Uncheck the read only attribute in file properties.

29. When receiving a Missing NTLDR error - which of the following is the FIRST action that should be taken?
ping -t
Check for a floppy disk in the FDD.
Add more RAM.
DHCP

30. Which of the following should be the FINAL step a technician should take once they have cleaned a system of a malware infection?
Educate the user.
Check the DNS server addresses and verify they are current.
IEEE 1394
ping -t PC1

31. A customer states they recently updated their system and now it will not boot properly in normal mode. Which of the following could be used from Safe Mode to correct the issue?
User Account Control; it can be turned off under User Accounts in the Control Panel.
Disconnect the computer from the network.
System Restore
Spyware

32. Which of the following wireless encryption standards would provide the HIGHEST level of security?
WPA-PSK
Configure a MAC filter for the permitted laptops.
Firewall
Device is disabled

33. The memory in a notebook computer has been upgraded. The notebook will not power on. Which of the following is the MOST likely cause of this problem?
A
The jumper is set to clear the BIOS settings
The power button is not working.
RJ-11

34. A technician wants to avoid the possibility of mixing and losing screws when working on a laptop. Which of the following is the BEST solution for the technician?
There is no operating system on the hard drive.
Modify
Find the proper manufacturer documentation.
C:users

35. A user reports that they can hear downloaded music and sounds through their computer speakers. Music CDs cannot be heard when played in the local CD-ROM drive except by plugging headphones into the jack on the front of the drive. Which of the followi
Start>Run>mstsc - Start>AllPrograms>Accessories>Communications>Remote Desktop
One hard drive must be configured as master - and one as slave.
25
Connect an audio cable between the drive and the sound card

36. A user has a computer with a 100GB IDE hard drive formatted as a single FAT32 partition. This drive is only used to store data. The user adds a second 100GB hard drive and wants to mirror the two drives. When the user goes to disk management there is
Keyboard
Convert both drives to a dynamic disk.
MAC filtering
DHCP

37. A user reports that their CAD files will display correctly in low resolution but not in high resolution after installing a new graphics card. Which of the following will MOST likely fix this problem?
Update the video card drivers to the latest version.
Applications log
Check the functionality of the LCD cutoff switch
The ToggleKeys option is enabled.

38. A user reports that they cannot access network resources. The technician checks the users IP address and notices that the user has an APIPA address instead of a DHCP issued IP address. Which of the following commands will resolve this so that the use
Start the PC in Enable VGA Mode; reboot after login in normal mode.
20
NTBTLOG.TXT
Run ipconfig /release then ipconfig /renew

39. A client would like to utilize NTFS permissions to restrict access to the payroll folder. The clients rights are assigned as follows: AccountantsFull control - AdministrativeAssistants Read ManagersRead & execute - The client selects deny on all shar
Dependencies
Install the correct drivers.
Update the video card drivers to the latest version.
The deny was selected on all share permissions

40. Which of the following is true when setting default security permissions on a folder?
Update the virus signatures.
The permissions are inherited by all files and folders within that folder.
Default Gateway
md

41. After replacing a processor - which of the following would be the NEXT step in reassembly?
The technician failed to connect the antenna wires to theWiFi card.
Apply thermal compound to the chip.
Blu-Ray
Disable SSID broadcast

42. A power outage caused a computer to shut off while the operating system was running. Which of the following would a technician run to make sure the operating system was not damaged?
Spooler service is running.
ipconfig /release then ipconfig /renew
chkdsk
Loopback plug

43. A client has noticed a grinding sound along with a vibration when they use their PC. Which of the following will solve the clients problem?
The memory is not properly seated.
Replace the power supply.
Device is disabled
127.0.0.1

44. A technician purchases and installs a replacement motherboard for an older system. Which of the following should the technician do after the installation?
Update firmware.
Task Scheduler
Disable the integrated video card.
netstat

45. Which of the following should a technician perform to check a hard disk for corruption?
Quarantined
Run the chkdsk command.
SMTP
Turn off SSID broadcast.

46. Which of the following is a local host IP address?
127.0.0.1
The amount of memory
ipconfig /release then ipconfig /renew
Check themanufacturers website.

47. A technician is installing a wireless access point for a customer that wants to ensure only certain laptops are able to connect to the access point. Which of the following would BEST meet the customers needs?
The SATA controller card was not set as a boot device in the computer BIOS.
DHCP service has stopped
Run the chkdsk command.
Configure a MAC filter for the permitted laptops.

48. Which of the following boot.ini switches will allow a technician to install a non-default Windows splash screen?
Install the correct drivers.
The new toner cartridge is bad and should be replaced.
Hard disk
/bootlogo /noguiboot

49. A technician gets a call from a customer with a Windows XP computer. The customer has just installed a new program in their computer. When the customer opens a file - it opens in a program that the customer does not want to use. Which of the followin
Control Panel>Tools>Folder Options>File Types
In the Control Panel - select Administrative Tools - select Services -click on the Print Spooler service and select start.
Not enough physical RAM installed.
MAC filtering - Disable SSID broadcast

50. Which of the following will restore the BIOS after a failed update?
Uncheck Hide protected operating system files in folder options - Uncheck the read only attribute in file properties.
Set the jumpers on both hard drives to C/S.
Replace the BIOS chip - Restore from backup
An external hard drive connected viaeSATA.