SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
Search
Test your basic knowledge |
Comptia A + Computer Repair Practicals
Start Test
Study First
Subjects
:
certifications
,
comptia-a-+
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A technician is installing a wireless access point for a customer that wants to ensure only certain laptops are able to connect to the access point. Which of the following would BEST meet the customers needs?
Configure a MAC filter for the permitted laptops.
PCIe graphics card
USB
Examine the print queue - stop and then restart the spooler service.
2. After receiving a service has failed to start message - which of the following commands would be helpful in troubleshooting the issue?
chkdsk /f
services.msc
Use the Automatic Update feature built into the application - Use scripts.
Disk Manager
3. A users machine is hanging right after the Windows splash screen occurs. The mouse cursor tracks - but the system is otherwise unresponsive. Which of the following is the MOST likely cause of this problem?
eSATA
sfc /scannow
run IPCONFIG /RENEW.
Device driver issues
4. Which of the following features can be identically configured on a wireless access point and in the wireless network OS settings?
NIC properties> Internet Protocol Properties
The customers DNS server is unavailable.
The SSID
Safe Mode
5. A system has been infected with a virus. The customer does not have a system backup. Which of the following is an effective method to remove the virus and preserve the customers data?
Run a scan in Safe Mode.
PATA
Two Type II cards - One Type III card
DHCP
6. Which of the following is the proper order of user group rights - starting with the group having the most rights?
Administrators - Power Users - Users - Guests
The ToggleKeys option is enabled.
B
chkdsk /f
7. A technician logs into a users computer and downloads a file from a central server to a users local document directory. After logging in - the user reports that they cannot open the file. Which of the following can the technician do to solve the prob
sfc
Set the correct permissions for the user
CAT6
Find the proper manufacturer documentation.
8. A client reports that the cursor on their laptop moves to one corner of the screen and stays there when they try to use the keyboard joystick. Which of the following components will MOST likely need to be replaced to resolve the issue?
Keyboard
System file corruption
Microsoft WindowsVista Enterprise
Public Switched Telephone Network (PSTN)
9. Which of the following will allow and deny Internet traffic?
DHCP
md
Firewall
Thermal compound
10. A technician has configured all computers on the LAN - and the computers can communicate with each other - but they cannot access the Internet. Which of the following needs to be configured?
Driver Verifier Manager
Disable SSID broadcast
Default Gateway
BOOT.INI
11. After a computer has been returned from having the system board replaced - the end user reports that they can no longer access their flash drive when it is plugged into the front USB ports. The keyboard and mouse are plugged into the rear USB ports a
RAM failure
nslookup
The fans are not cooling properly.
The front USB ports were not connected to the system board header.
12. A user reports their LCD monitor has failed and replaces it with a CRT. On boot up - the monitor displays POST - but displays an Out of range message when the GUI starts to load. Which of the following methods should the technician use to resolve the
Remote Desktop
The PC only has IDE ports available for expansion - not the needed SATA ports.
Start the PC in Enable VGA Mode; reboot after login in normal mode.
\ALPHAC$
13. A client would like to utilize NTFS permissions to restrict access to the payroll folder. The clients rights are assigned as follows: AccountantsFull control - AdministrativeAssistants Read ManagersRead & execute - The client selects deny on all shar
UAC
20
The deny was selected on all share permissions
The DHCP client is unable to obtain an IP address from the DHCP server.
14. When applying thermal compound to the top of a CPU - apply a:
Hard disk
Support multiple PCIe display adapters.
Anti-static wrist strap
very thin layer - making sure to cover the CPU
15. Which of the following is the BEST way to deny unauthorized computers access to a network?
attrib test.doc -r -a -s -h
Use a network firewall.
heck if user is a local administrator on the computer
Induction toners
16. A technician uses DHCP for all computers on the network and static IP addresses for all printers on the network. Which of the following will enforce this policy?
Exclude the printers IP addresses from the DHCP scope.
The USB plug is not seated properly. - The BIOS is not configured for USB support.
FDD
PATA
17. A user states their laptop will not stay on unless they hold the AC adapter plug in a certain position. Which of the following is the MOST likely cause?
A virus has infected the system.
Loose DC jack
Device conflict
PATA
18. A customer reports that their newly purchased Windows Vista Home Premium notebook is unable to see other computers in their home office. Which of the following is the MOST likely cause?
The damaged ports contacts are shorting against the casing.
D. Power supply does not have the proper connections.
Power supply
The Network Location Type is Public.
19. Which of the following utilities determines how many CPU resources are being used by a service?
Run the chkdsk command.
Task Manager
Cellular card is disabled in the BIOS.
Read only permissions
20. A customer wants to ensure that their new drive has the fastest transfer speed. Which of the following technologies should be recommended?
Use a mounted folder.
A thumb drive is connected to the PC.
SATA
netstat -a
21. Which of the following utilities can be run on a Windows XP Professional computer - if it is suspected that the file system structure has become damaged?
Power supply
chkdsk
Connect the appropriate power cable.
Disk Management MMC Plug-in
22. A technician is sent out to troubleshoot a Windows XP Media Center PC being used in acustomers enclosed home theatre. The customer describes symptoms of random system shutdowns - especially when the PC is being used to record media or watch lengthy h
The small space is causing overheating.
Update firmware.
Event Viewer Logs - Disk Management - Device Manager
sfc
23. A travel agency operates as a small home business. They would like to allow wireless access for two new laptops within their existing secured wired network.Which of the following additional equipment will the owner need to purchase to have connectivi
20
Communicates with network devices
Wireless access point
RIMM modules must be installed in pairs.
24. A technician replaced an internal wireless card in a laptop. The card appears to be installed correctly in Device Manager - but is not able to view available wireless networks. Which of the following is MOST likely the problem?
D. IP address - Subnet mask - Gateway - MAC address - DNS - Lease obtained/expiration.
Internal antennas not connected.
Cable tester
Application
25. A customer brings in their computer the day after a storm stating they are unable to dial into their ISP and a strange smell is coming from the computer; everything else works normally. Which of the following should be the NEXT step to resolve the is
Have the user boot into Safe Mode by tapping F8 before Windows loads - and run the anti-virus scan once again.
The internal hard drive has failed and needs to be replaced.
Replace the modem.
Satellite
26. A customer has asked a technician to configure a RAID array that will provide data protection using the fewest number of disks. The computer has room for two additional drives. Which of the following RAID levels should be configured?
Loopback test
chkdsk /f
The amount of memory
RAID Level 1
27. A user cannot access the Internet via a proxy server. Which of the following ports needs to be set on the web browser proxy to allow HTTP traffic?
C:Documents and SettingsUser1
disabled.
80
msconfig (choose startup from options)
28. Which of the following 802.11 standards by default uses the 5GHz frequency range and supports speeds up to 54Mbps?
The administrative password needs to be changed.
The power button is not working.
Wireless access point
A
29. During POST a beep can be heard - and the computer does not boot. Which of the following BEST describes the problem?
RAM failure
Device is disabled
netsh firewall show state
The internal hard drive has failed and needs to be replaced.
30. A technician is given a computer that is very slow but has a fast processor and plenty of memory. Which of the following commands could be used for troubleshooting start-up services?
net view
Look for another expansion slot elsewhere on the unit.
The USB hub was not externally powered.
msconfig
31. After replacing the RAM on a clients system - a technician gets a loud beeping noise and the computer will not successfully POST. Which of the following is the MOST likely cause of the problem?
The most restrictive permission overrides
25
One of the sticks of RAM is not seated properly.
RAID controller and two drives
32. Which of the following computer management tools would be used to analyze an application error in Windows XP?
Event Viewer
The RAM was not properly seated in its memory slot.
ping localhost
Filters
33. A technician manually configured a device - which of the following icons in device manager would represent this?
A Blue I on a white field
Communicates with network devices
Four gigabytes
Check the DNS server addresses and verify they are current.
34. A technician is trying to use the nslookup command. Which of the following needs to be installed before this command can be used?
The DHCP client is unable to obtain an IP address from the DHCP server.
TCP/IP
LCD power inverter.
Ensure all features of the system are functioning.
35. A virus has been detected on a workstation. When the technician tries to manually delete the virus it is reported as in use by another application. Which of the following should be done FIRST to be able to delete the virus?
Boot in Safe Mode to remove.
Pressing Ctrl-Alt-Del and selecting Task Manager - Right clicking on the task bar and selecting Task Manager.
Run a scan in Safe Mode.
Go to the BIOS and change the boot order to use the hard drive.
36. A technician is installing a new SATA drive into an older computer. Which of the following conditions can prevent the technician from being successful?
D. Power supply does not have the proper connections.
The paging file size settings need to be adjusted.
The BIOS needs to be updated.
FDD
37. Which of the following tools could be used to test the voltage coming from a laptops AC adapter?
ipconfig /release then ipconfig /renew
Multimeter
A Blue I on a white field
Boot order in the BIOS
38. A computer takes a long time to boot to the operating system because it tries to load from the optical drive first. Which of the following is the MOST likely cause?
The boot priority is set to CD-ROM in the BIOS.
Manually start the service.
RAID Level 1
There is no operating system on the hard drive.
39. A technician is replacing the motherboard on a laptop. Which of the following should the technician do as a best practice?
Run Autochk.exe from the Windows Installation Disk.
sfc
Label every screws location and cable path - Ensure the technician wears an ESD strap.
Oil from the skin can decrease coppers ability to conduct heat.
40. A user running Windows XP experiences a power outage without first properly closing Windows. After rebooting - which of the following utilities can the user run to scan the hard drive and automatically fix errors?
Write all of the error message down immediately.
Employee Bs profile is set to use a virtual printer as the default printer.
chkdsk /f
Slow response - web page redirection or unable to display web pages
41. Which of the following utilities - in Windows - can be configured to perform automatic disk defragmentation?
After working hours
The paging file size settings need to be adjusted.
Task Scheduler
BitLocker drive encryption
42. A user states that they can use their laptop when attached to AC power - but it will not charge a new battery. Which of the following is the MOST likely problem?
FAT32 cannot handle single files larger than 4GB.
Prevents unauthorized programs from being installed
Faulty charging circuit
The fuser is not working properly.
43. A technician needs to configure a PC with two fixed disk drives for optimal performance. The system is built from a standard image and no data is stored locally. Which of the following RAID settings should be used?
RAID 0
The new drives jumper is set for master.
The user plugged the headphones into the microphone jack.
Power supply
44. Which of the following is the default loopback address?
The BIOS needs to be updated.
Boot in Safe Mode to remove.
127.0.0.1
Format the drive and reload the system.
45. Which of the following tools is used to initiate archive procedures in Windows XP Professional?
Use a portable anti-static pad and wrist strap - ensuring all components remain on the mat - and the wrist strap is connected to the mat.
NTBACKUP.EXE
Sidebar
Add more RAM.
46. A user states that they have an invalid boot disk message on the computer after a reboot. Which of the following is the MOST likely reason?
The user has a USB drive in the system.
The chipset includes hyperthreading support.
Boot to Safe Mode with Networking and attempt updates - Apply updates manually by downloading the definition files on another machine.
Check for the correct print driver.
47. When configuring a wireless access point - which of the following options would BEST disable guest access?
Enable MAC address filtering
A multimeter
The print head needs to be adjusted.
Use recovery console and the fixboot command.
48. A customer reports that a home wireless network is slow after the completion of the new apartment building nearby. Which of the following is the MOST secure solution for the problem?
The user disabled theWiFi adapter with the hardware or software switch.
The antivirus service is disabled.
Enable MAC filtering.
sfc
49. Which of the following specifies the MAXIMUM recommended distance of Bluetooth 1.0 devices?
SATA
10 meters (33 feet)
Disable services at startup - Disable start up programs.
The power button is not working.
50. A client is having problems retrieving their email. If their company uses IMAP - which of the following ports should be open by default on their email client?
md
143
The computer case was opened.
Use the Automatic Update feature built into the application - Use scripts.