Test your basic knowledge |

Comptia A + Computer Repair Practicals

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A computer is failing to boot. Which of the following tools would be used FIRST in troubleshooting?






2. Which of the following commands will display the local routing table?






3. A user reports that when powering on their computer only a black screen with a lone cursor appears. Which of the following is the FIRST step to determine the problem?






4. Which of the following will occur if too much thermal paste is used on a processor?






5. A technician is cleaning spyware from a Windows XP machine. Because of the infections - the unit cannot browse the Internet to obtain anti-virus updates.Which of the following is the BEST course of action?






6. A user has a computer with a 100GB IDE hard drive formatted as a single FAT32 partition. This drive is only used to store data. The user adds a second 100GB hard drive and wants to mirror the two drives. When the user goes to disk management there is






7. When replacing a laptop keyboard - the FIRST thing to do is:






8. A user receives a message on a Windows Vista machine stating that there is an error with the boot configuration data. Which of the following is MOST likely corrupted - stopping the boot process?






9. A user reports they have forgotten their BIOS password and is unable to boot their system. Which of the following describes the BEST method to correct this problem?






10. Which of the following creates a secure connection to a remote host?






11. A user on a home network would like to be able to use Windows Remote Desktop to connect to the Windows XP Pro desktop from the road. If there are multiple PCs on the home network - which of the following will BEST enable the user to connect using Rem






12. A technician installs 8GB of RAM into a computer. The memory is properly detected by the system BIOS; however - the System Properties applet is reporting less than 4GB. Which of the following BEST describes the cause of this discrepancy?






13. A user receives an Access is Denied error when trying to install an application on their computer. Which of the following should the technician check FIRST?






14. When booting a Windows XP computer - two screens pop-up that offer a choice between two operating systems to boot to. Dual boot configuration is not installed on this computer. Which of the following files needs to be changed?






15. A technician received a laptop that has a dimly lit display. The technician connects an external monitor and can see a fully functional display. Which of the following is the MOST likely cause?






16. When installing an external USB hard drive - which of the following is the maximum speed that can be expected when connecting to a USB 2.0 port?






17. Where in Windows XP SP2 Professional can a technician block incoming connections for programs and services?






18. A technician would like to install a new primary SATA drive into a computer. Which of the following scenarios BEST describes the physical setup required for this task?






19. Which of the following adapters will offer the HIGHEST data transfer rate?






20. A customer states that their laptop has stability issues after a recent memory upgrade. Which of the following is the MOST likely cause?






21. A user reports that even though their anti-virus program is detecting and removing viruses on their system - the malware returns after successive restarts on their Windows Vista machine. The user has restarted the machine four times already. Which of






22. Which of the following should be disabled on a router - to use a static IP?






23. A technician installed a faster CPU and now the system will not start after the install. The technician removed and reseated the CPU with no positive results. The technician then installed a known good CPU with the same negative results. Which of the






24. A computer takes a long time to boot to the operating system because it tries to load from the optical drive first. Which of the following is the MOST likely cause?






25. A users machine is hanging right after the Windows splash screen occurs. The mouse cursor tracks - but the system is otherwise unresponsive. Which of the following is the MOST likely cause of this problem?






26. Which of the following directory paths is the default profile folder for User1 in Windows XP?






27. A technician attempts to run chkdsk - but the system cannot locate it in the WinntSystem32 or WindowsSystem32 folders. Which of the following should the technician do to perform the chkdsk function?






28. Which of the following commands will make a new directory?






29. A technician notices that the BIOS event log shows a chassis intrusion. Which of the following is the MOST likely reason for the event?






30. A customer states that their laptop battery is not charging and it will not power on with the AC adapter. Which of the following would the technician use to check the AC adapter?






31. Most laptops have two PCMCIA slots that are stacked on top of each other with no separator in between. Which of the following does this accommodate?






32. A user notices that when installing a program - the OS displays a dialog box stating that Windows needs your permission to continue. Which of the following options is turned on?






33. Which of the following is true regarding the number of volumes that can be created on a basic disk?






34. A technician is installing a wireless small office home office (SOHO) network and wants to hide the network visibility for security purposes. Which of the following should the technician configure to accomplish this task?






35. Which of the following tools would be used to format a partition but not the hard drive?






36. Which of the following is the FIRST step a technician should take when installing a wireless network card?






37. A technician is upgrading an internal IDE drive in a laptop. Which of the following HDD types is the technician MOST likely using?






38. A user is reporting that the image on their CRT monitor is shaking and giving them eye strain. The technician notices the display is OK at first - then after a minute it begins wavering. Which of the following is the FIRST step the technician should






39. A customer reports that their newly purchased Windows Vista Home Premium notebook is unable to see other computers in their home office. Which of the following is the MOST likely cause?






40. A technician has a work order to replace a failing hard drive on a PC. The PC is in an environment with constant vibration and dust. Which of the following hard drive types should the technician use as a replacement?






41. When removing a malware infection from a machine - which of the following modes should be used?






42. A user asked to have a second IDE hard drive installed on their computer. Which of the following should be done FIRST?






43. A technician has just installed an upgraded graphics card. The computers power turns off before it finishes booting. Which of the following is the cause of the problem?






44. A travel agency operates as a small home business. They would like to allow wireless access for two new laptops within their existing secured wired network.Which of the following additional equipment will the owner need to purchase to have connectivi






45. A client states that their Internet browser is running slow and there are multiple windows popping up onto the desktop. Which of the following is the BEST procedure to perform to resolve these issues?






46. Multiple customers are reporting that network response time is very slow. The technician suspects that excessive broadcasts may be causing the problem. Which of the following is the BEST tool to troubleshoot this issue?






47. Which of the following operating systems uses BitLocker to encrypt files on the hard drive?






48. A technician changed the system date and time to display military time on a PC. Which of the following did the technician use to change this feature?






49. A customer would like to assign the My Documents folder to a separate volume within






50. While using Windows Vista - a technician needs to access the Advanced Windows Firewall configuration page. Which of the following commands should the technician use?