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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. The memory in a notebook computer has been upgraded. The notebook will not power on. Which of the following is the MOST likely cause of this problem?
Reseat and check all cables.
SSID broadcast
User Account Control (UAC).
The power button is not working.

2. A technician is replacing the motherboard on a laptop. Which of the following should the technician do as a best practice?
MAC filtering - Disable SSID broadcast
The file is too large for the printer.
-t
Label every screws location and cable path - Ensure the technician wears an ESD strap.

3. Which of the following protocols should be allowed through the firewall for a mail application?
Wireless access point
Manually start the service.
\ALPHAC$
SMTP

4. A user reports their system is displaying an error message NTLDR is missing.Which of the following is the MOST likely cause for this error?
Slow response - web page redirection or unable to display web pages
Corrupt MBR
The fuser unit for damage
The LCD cable is pinched

5. In Device Manage - an exclamation point next to a device indicates which of the following?
Replace the BIOS chip - Restore from backup
Device conflict
Install the Chipset Drivers
C:Documents and SettingsUser1

6. Where in Windows XP SP2 Professional can a technician block incoming connections for programs and services?
Two Type II cards - One Type III card
RJ-11
Windows Firewall
The memory is not installed correctly.

7. A powered on workstation will not show a monitor display and there are no beep codes. Which of the following is the MOST likely cause?
Change the Boot order in the BIOS.
The jumper is set to clear the BIOS settings
Set the CMOS jumper on the motherboard to clear
Map a new drive to an NTFS folder hosted by a different volume.

8. When troubleshooting a network connectivity issue - which of the following commands can BEST determine the IP address of the remote device that is causing the problem?
The computer case was opened.
SMTP
Start the PC in Enable VGA Mode; reboot after login in normal mode.
tracert

9. Which of the following is the BEST utility to use when mounting a hard disk as a folder in a Windows XP Professional machine?
chkntfs
Pressing Ctrl-Alt-Del and selecting Task Manager - Right clicking on the task bar and selecting Task Manager.
Disk Manager
RIMM modules must be installed in pairs.

10. A user wants to connect to a cellular network with a laptop while traveling. The laptop has aninternal cellular network card that is activated through the provider.Which of the following is the MOST likely reason that the card is not visible to the o
Cellular card is disabled in the BIOS.
Click on the printer icon and select cancel.
chkdsk
Thermal compound

11. A user wants to purchase a new laptop. Which of the following would be compatible with the widest selection of media types?
disabled.
The SATA controller card was not set as a boot device in the computer BIOS.
Disk Management
Blu-Ray

12. A technician suspects that a power supply on a computer may be going bad. Which of the following tools would BEST diagnose the part?
RAID controller and two drives
Multimeter
Uncheck Hide protected operating system files in folder options - Uncheck the read only attribute in file properties.
Device conflict

13. A technician is asked to build a system that will resist hard drive failure due to being dropped or excessive vibration. Which of the following hard drive types would be the BEST choice?
check the hard drive to ensure it is working.
SMTP
Multimeter
Solid state drive

14. A technician is troubleshooting a computer infected by a virus. After the technician is finished cleaning the drive - the technician should educate the customer on preventing further attacks by suggesting:
The boot priority is set to CD-ROM in the BIOS.
Loose DC jack
the customer purchase anti-virus software - update the anti-virus software frequently - and not to open any emails unless familiar with the sender.
SATA v2

15. How many hard drives are necessary to create a RAID 5 array?
Disk Management
Power Users
3
chkdsk

16. Which of the following Windows XP commands can be used to repair the BOOT.INI file?
bootcfg /rebuild
The BIOS needs to be updated.
-t
TRACERT

17. Which of the following will allow and deny Internet traffic?
Quarantined
In Disk Management create a volume on two or more dynamic disks.
DHCP
Firewall

18. After installing multiple hard drives in a computer - the technician finds that some of the drives will intermittently be unavailable. Which of the following is the MOST likely reason that the drives are periodically unavailable?
chkdsk
Convert the partition to NTFS.
The power supply is not supplying enough power.
Use a portable anti-static pad and wrist strap - ensuring all components remain on the mat - and the wrist strap is connected to the mat.

19. A technician is installing Windows XP on a new SATA hard drive. The installation halts with a no bootable media found. Which of the following missing steps resulted in this error message?
Pressing F6 during the install to load third party drivers
The small space is causing overheating.
The fuser unit for damage
Remove the floppy disk.

20. A laptop needs a wireless card upgrade. The technician attempts to install the new card with no success. The wireless card is a newer 802.11b/g/n card and the laptop itself was manufactured seven years ago. Which of the following is the MOST likely p
Boot to Safe Mode with Networking and attempt updates - Apply updates manually by downloading the definition files on another machine.
The hard drive needs to be replaced.
ipconfig /release then ipconfig /renew
The laptop has the older miniPCI expansion slot and the new card uses miniPCI express.

21. Which of the following commands would be used to fix errors on the system disk?
tree
chkdsk /f
A virus has infected the system.
Heatsink / cooling fan - Motherboard

22. Which of the following directory paths is the default profile folder for User1 in Windows Vista?
Disconnect the computer from the network.
Update the virus signatures.
C:UsersUser1
A multimeter

23. After a computer has been returned from having the system board replaced - the end user reports that they can no longer access their flash drive when it is plugged into the front USB ports. The keyboard and mouse are plugged into the rear USB ports a
Thermal compound
The front USB ports were not connected to the system board header.
format
TRACERT

24. Which of the following should a technician perform to check a hard disk for corruption?
Run the chkdsk command.
A
Device driver issues
very thin layer - making sure to cover the CPU

25. A technician has just installed an upgraded graphics card. The computers power turns off before it finishes booting. Which of the following is the cause of the problem?
Manually start the service.
CMOS battery
Parental Controls
The power supply does not provide enough wattage to power the new graphics card.

26. A user wants to add an optical drive to their computer to archive 100GB of data.Which of the following writable optical drives will allow them to archive this data using the fewest discs?
The system BIOS
25
Open the computers RAM compartment and inspect the labels.
Blu-Ray

27. Which of the following components could MOST likely cause a Non-system disk or disk error to occur after POST?
Check the DNS server.
Perform a printhead alignment test.
fixmbr
FDD

28. A technician notices that the BIOS event log shows a chassis intrusion. Which of the following is the MOST likely reason for the event?
SATA v2
Make sure the PS/2 plugs and ports are color matched.
The computer case was opened.
Mount the SATA drive into an available 3.5 drive bay. Connect one end of a data cable to the drives signal connector - and the other to the SATA 0 connector on the motherboard. Connect an available 15-pin power connector to the drive.

29. A customer reports that their newly purchased Windows Vista Home Premium notebook is unable to see other computers in their home office. Which of the following is the MOST likely cause?
The Network Location Type is Public.
Disk Defragmenter
Apply thermal compound to the chip.
The front USB ports were not connected to the system board header.

30. A technician replaces two 1GB DIMMs with two 2GB DIMMs. When the installed RAM amount is verified in Windows Vista - only 3GB appears. Which of the following is the MOST likely cause?
There is too much electrical interference for the signal.
User Account Control; it can be turned off under User Accounts in the Control Panel.
Press F8 and select Disable Automatic Restart on System Failure.
Windows Vista 32-bit can only address up to 3GB of memory.

31. A user states that they could connect to their home wireless network with their laptop and now they cannot. Which of the following is the MOST likely issue?
ping windows.com
Disk Management MMC Plug-in
SMTP
The user disabled theWiFi adapter with the hardware or software switch.

32. A client states that they are unable to install a new program. Which of the following can the technician use to connect by means of a terminal services session?
The proxy server has been configured to block the site.
Educate the user.
RDP
RAID controller and two drives

33. Which of the following command line utilities could be used to verify basic connectivity between two network devices?
C:windowssystem - C:windows
tracert - ping
The chipset includes hyperthreading support.
The thermal paste will insulate heat around the processor.

34. A user reports that their computer is unexpectedly shutting down. After several minutes - the computer can be powered on as normal. Which of the following is the MOST likely cause?
Access Point
The fans are not cooling properly.
wf.msc
The USB hub was not externally powered.

35. A technician is changing permissions on a folder. Which of the following is true regarding permissions?
Remove the floppy disk.
Ensure the keyboard ribbon is firmly plugged into the motherboard.
SSH
A deny permission overrides an allow permission.

36. Which of the following Microsoft encryption software provides the HIGHEST level of security for PCs running Windows Vista Enterprise or Ultimate Vista?
BitLocker drive encryption
SMTP
Read only permissions
Inverter board

37. A workgroup user reports not being able to print to the new printer. Everyone else in the workgroup can print to the new printer and the user can still automatically send print jobs to the old printer. Which of the following will solve the issue?
Set the new printer as the default printer. - Add the new printer to users computer.
LCD power inverter.
disabled.
Power supply tester

38. A user is trying to boot a desktop PC from their A: drive. Which of the following devices is the user describing?
Loopback plug
The floppy drive
run IPCONFIG /RENEW.
Check if the computer manufacturer uses a separate power inverter for the screen.

39. Good examples of malware prevention in Windows XP?
Disable DHCP
Use a trusted aggressive pop-up blocker. - Avoid notorious websites and hyperlinks.
System file corruption
USB

40. Which of the following utilities can be used to determine the current partition information on an attached storage device?
The network uses MAC filtering.
Install an updated firmware on the BIOS
Disk Management
64-bit WEP

41. Users in an office are having problems connecting to certain resources outside of their network. The technician suspects that a router on the network has failed. Which of the following tools can be used to determine the point of failure on the networ
Check for a floppy disk in the FDD.
Device Manager
tracert
D. IP address - Subnet mask - Gateway - MAC address - DNS - Lease obtained/expiration.

42. Which of the following protocols uses port 443 by default?
Backup theclients data onto removable media.
Turn off SSID broadcast.
HTTPS
Hard disk

43. A user gets an error that the SQL service is not started.Which of the following can the technician do to start the service?
cacls
Control Panel>Administrative Tools>Services>SQL service>start - My Computer>Manage>Services and Applications>Services>SQL service>start
The BIOS needs to be updated.
Pressing F6 during the install to load third party drivers

44. Which of the following will restore the BIOS after a failed update?
Disable services at startup - Disable start up programs.
Replace the BIOS chip - Restore from backup
Press F8 and select Disable Automatic Restart on System Failure.
run IPCONFIG /RENEW.

45. A user reports that email is working but they are unable to access the Internet. Which of the following is the NEXT step in solving the issue?
Disable the integrated video card.
Multimeter
Check the DNS server.
Add more RAM.

46. A technician is resolving a computers IP address to a hostname but cannot remember the correct switch. Which of the following can the technician use to find the correct switch?
ping /?
Services MMC Plug-in -Computer Management
C:Usersuser1Desktop
A multimeter

47. When using FTP to transfer files which of the following is used to retrieve a file from a remote server?
get
Multimeter
Incorrect proxy settings
The RAM was not properly seated in its memory slot.

48. A technician has properly setup a workgroup with multiple Windows XP and Vista PCs. The Windows Vista users report they are unable to see other PCs in the workgroup. The technician has tested connectivity with the ping command and all replied. Which
One or more of the new memory modules are faulty and should be removed or replaced.
The location type is currently PUBLIC.
Remediate the problem and then advise the customer on virus/spyware prevention.
Two

49. A client is having wireless network connection problems. The technician has determined that the location has a dead spot due to a concrete wall. Which of the following can the technician do to resolve the issue?
A multimeter
Add an access point.
A deny permission overrides an allow permission.
WindowsVista

50. A user reports their LCD monitor has failed and replaces it with a CRT. On boot up - the monitor displays POST - but displays an Out of range message when the GUI starts to load. Which of the following methods should the technician use to resolve the
The PC only has IDE ports available for expansion - not the needed SATA ports.
SNMP
Start the PC in Enable VGA Mode; reboot after login in normal mode.
edit boot.ini