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Test your basic knowledge |
Comptia A + Computer Repair Practicals
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Subjects
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certifications
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comptia-a-+
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it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A user reports that they are unable to print to a shared network printer. Other users are able to print to the same printer with no problems. Which of the following is the MOST likely solution?
msconfig
The customers wireless card is not compatible with the new router; they need to have a newer 802.11g card installed.
Loop back plug
De-select PausePrinting from within the Printer menu on the users computer.
2. Which of the following commands will make a new directory?
Call a security technician to report.
Loopback plug
md
Services MMC Plug-in -Computer Management
3. Which of the following commands will duplicate entire directories from one location to another?
net view
xcopy
It is there to protect against any changes being made to the OS that may be harmful and could make the OS unstable.
Disable services at startup - Disable start up programs.
4. Which of the following will provide the GREATEST security for a WiFi network on a Windows XP workstation?
The network uses MAC filtering.
Go to Control Panel (User Accounts and Family Safety) - User Accounts -Turn User Account Control on or off.
Disconnect the computer from the network.
WPA2
5. Which of the following permissions can be assigned when giving shared folder permissions but not when assigning NTFS permissions?
The device driver is not loaded.
WPA2
Change
Power supply
6. A technician is given a computer that is very slow but has a fast processor and plenty of memory. Which of the following commands could be used for troubleshooting start-up services?
The USB plug is not seated properly. - The BIOS is not configured for USB support.
Application
The USB hub was not externally powered.
msconfig
7. How many hard drives are necessary to create a RAID 5 array?
Service Manager
3
From the command line - run chkdsk utilizing the /x switch.
C:Documents and SettingsUser1
8. A user states that their laser printer jams constantly. The unit is a little over seven years old and has had no maintenance. Which of the following is the MOST likely cause of this issue?
DHCP service has stopped
20
One or more of the new memory modules are faulty and should be removed or replaced.
The rollers on the printer need to be replaced.
9. 1/2 Which of the following actions should a technician take when the Service Control Manager reports - one or more services failed to start?
Check Event Viewer to determine which service did not start - Run services.msc to see the state of each service listed.
Faulty sensor - Worn paper feed roller
Port forwarding
%userprofile%AppDataLocal
10. A user reports that when powering on their computer all they see is a black screen with a cursor. Which of the following is the FIRST step to determine the problem?
Disk Management
Listen for beep codes to determine if the video card needs reseated.
The system partition is corrupt - The boot.ini file has been deleted.
/bootlogo /noguiboot
11. How many volts does a power supplys 4-pin Molex connector carry to internal devices?
Update the video card drivers to the latest version.
5 volts
Modify
Boot order in the BIOS
12. In Windows XP - where is setuplog.txt located?
C:Windows
Hard disk
Slow response - web page redirection or unable to display web pages
Boot order in the BIOS
13. A user reports that email is working but they are unable to access the Internet. Which of the following is the NEXT step in solving the issue?
Power supply voltages
Check the DNS server.
Format from the command line - Disk Management MMC Snap-In
The small space is causing overheating.
14. Which of the following command line utilities can be used to check for open ports?
Check Event Viewer to determine which service did not start - Run services.msc to see the state of each service listed.
netstat
The ToggleKeys option is enabled.
Try paper from a different package of paper.
15. Which of the following will restore the BIOS after a failed update?
Replace the BIOS chip - Restore from backup
C. Turn off SSID - enable WPA2 - implement MAC filtering and change key every 30 days
edit boot.ini
The system BIOS
16. Which of the following tools would a technician use to reassign a drive letter?
Disk Management
ping
copied to a safe location and can be recovered using the antivirus program.
The hard drive needs to be replaced.
17. A technician is sent to configure a wireless small office home office (SOHO) network in an urban area. Which of the following utilities can the technician disable to help prevent unauthorized users on the network?
IEEE 1394
SSID broadcast
It is there to protect against any changes being made to the OS that may be harmful and could make the OS unstable.
sfc
18. A customer wants to guard against Spyware on a Windows Vista workstation. Which of the following default programs is installed for this purpose?
Not enough physical RAM installed.
Power supply
The username and password are set to default.
Windows Defender
19. By default - which of the following are needed to edit the boot.ini file directly if Show hidden files and folders is enabled in folder options?
Uncheck Hide protected operating system files in folder options - Uncheck the read only attribute in file properties.
tree
Boot in Safe Mode to remove.
The OS firewall is blocking the application.
20. Which of the following tools can a technician use to determine whether changes should be made to increase security?
MBSA
The jumper is set to clear the BIOS settings
Enable MAC address filtering
Adware
21. A travel agency operates as a small home business. They would like to allow wireless access for two new laptops within their existing secured wired network.Which of the following additional equipment will the owner need to purchase to have connectivi
The fuser unit for damage
Loop back plug
Add an access point.
Wireless access point
22. Which of the following cable types should a technician use to support a 1Gbps SOHO LAN?
WPA-PSK
CAT6
defrag
Spooler service is running.
23. A user reports they have forgotten their BIOS password and is unable to boot their system. Which of the following describes the BEST method to correct this problem?
10 meters (33 feet)
Disable SSID broadcast
Set the CMOS jumper on the motherboard to clear
480Mbps
24. A client reports that the cursor on their laptop moves to one corner of the screen and stays there when they try to use the keyboard joystick. Which of the following components will MOST likely need to be replaced to resolve the issue?
Keyboard
Power supply tester
In the Control Panel - select Administrative Tools - select Services -click on the Print Spooler service and select start.
Look for another expansion slot elsewhere on the unit.
25. A customer reports that they are unable to access any network resources. To test the functionality of the customers NIC - the technician should use which of the following?
Mini PCI
The incorrect WEP is being used.
Loopback test
Check the functionality of the LCD cutoff switch
26. Which of the following profiles are automatically created by Windows XP during installation?
Default User - All Users
Use recovery console and the bootcfg /rebuild command.
The thermal paste will insulate heat around the processor.
Multimeter
27. Which of the following is the proper order for powering off and on network components?
The new toner cartridge is bad and should be replaced.
In Disk Management create a volume on two or more dynamic disks.
Cable modem> router> computer
File searching
28. A client has noticed a grinding sound along with a vibration when they use their PC. Which of the following will solve the clients problem?
Install an updated firmware on the BIOS
Four gigabytes
C:users
Replace the power supply.
29. Shortly after the Press Ctrl-Alt-Delete to login screen appears in Windows XP - a user gets the error One or more services failed to start. Which of the following locations could be accessed to identify the service that did not start and attempt to s
Tuner card
Multimeter
Computer Management - Services MMC Plug-in
Multimeter
30. A computer is redeployed after sitting in storage for a year and is now displaying the wrong date. Which of the following is the cause?
Windows Firewall
Microsoft WindowsVista Enterprise
The computers CMOS battery has lost its charge.
sfc
31. Which of the following commands would provide a list of all local active TCP/IP connections?
Lid switch
netstat -a
System Information
%userprofile%AppDataLocal
32. When setting security permissions on a folder - which of the following properties apply?
Determine the available wattage offered by the power supply andensure it meets the power needed for all of the system components.
DHCP
All sub-folders inherit the most restrictive permissions within the folder.
chkdsk
33. A user reports that when powering on their computer only a black screen with a lone cursor appears. Which of the following is the FIRST step to determine the problem?
Convert both drives to a dynamic disk.
Listen for beep codes to determine if the video card needs reseated.
Pop-ups
CPU 1
34. The Accounting Department reports that their new program runs on all computers except two. Which of the following logs will have the MOST information about this problem?
USB
Connect an audio cable between the drive and the sound card
One device will need to be removed before an additional device will fit.
Applications log
35. Users are reporting their machines are losing connection to a central server during off hours - causing some processes that run after hours to stop. Which of the following commands would BEST confirm the problem?
ping -t
Event Viewer Logs - Disk Management - Device Manager
C:UsersUser1Desktop
CAT6
36. A customer has asked a technician to configure a RAID array that will provide data protection using the fewest number of disks. The computer has room for two additional drives. Which of the following RAID levels should be configured?
Task Scheduler
IEEE 1394
Blu-Ray discs are not compatible with DVD drives
RAID Level 1
37. On which of the following hard drive types must a technician change the jumper setting to match the motherboard/cabling combination?
disabled.
PATA
SATA
In Disk Management create a volume on two or more dynamic disks.
38. Which of the following wireless encryption standards would provide the HIGHEST level of security?
The technician failed to connect the antenna wires to theWiFi card.
Slow response - web page redirection or unable to display web pages
The amount of memory
WPA-PSK
39. After replacing the RAM on a clients system - a technician gets a loud beeping noise and the computer will not successfully POST. Which of the following is the MOST likely cause of the problem?
One of the sticks of RAM is not seated properly.
heck if user is a local administrator on the computer
The damaged ports contacts are shorting against the casing.
ping localhost
40. A technician is troubleshooting software that was supposed to startup when the PC powered on. The software failed to start. Which of the following should the technician use to investigate the issue?
IEEE 1394
Services
Application
c:users<<username>>
41. A user has downloaded a game from the Internet. Afterwards they notice that links from search sites get redirected to unusual pages. After the problem is corrected - the user asks how the problem can be prevented in the future. The technician should
only obtain software from known and reputable sources.
chkdsk
RDP
D. Power supply does not have the proper connections.
42. Which of the following malware types sits quietly in the background to collect and transmit sensitive information from a users computer?
Spyware
Remediate the problem and then advise the customer on virus/spyware prevention.
Start>Run>mstsc - Start>AllPrograms>Accessories>Communications>Remote Desktop
Sidebar
43. A technician is sent out to troubleshoot a Windows XP Media Center PC being used in acustomers enclosed home theatre. The customer describes symptoms of random system shutdowns - especially when the PC is being used to record media or watch lengthy h
In Disk Management create a volume on two or more dynamic disks.
In the Control Panel - select Administrative Tools - select Services -click on the Print Spooler service and select start.
Change
The small space is causing overheating.
44. The technician backed-up users data for use on a new workstation. The user has reported that the workstation only allows a save as on this data. Which of the following is the MOST likely cause?
The proxy server has been configured to block the site.
Read only permissions
format
10 meters (33 feet)
45. Which of the following components could MOST likely cause a Non-system disk or disk error to occur after POST?
Use recovery console and the bootcfg /rebuild command.
Clock multiplier
Change the Boot order in the BIOS.
FDD
46. Additional RAM has been added to a PC. When the RAM amount is checked within Windows the additional memory is not reflected. Which of the following is the MOST likely cause?
Hard drive
The RAM was not properly seated in its memory slot.
There is no operating system on the hard drive.
The drive is a dynamic disk moved from another system.
47. Which of the following utilities - in Windows - can be configured to perform automatic disk defragmentation?
After working hours
143
Task Scheduler
User Account Control (UAC).
48. The customer brings their mini-tower and a new DVD/RW drive they want installed. The technician finds a second hard drive in an empty 5.25 bay connected to the secondary bus and jumpered as a slave. The ribbon cable will not stretch from the primary
tracert - ping
64-bit WEP
Move the secondary hard drive next to the primary hard drive and connect to the primary bus.Connect the new DVD drive as the slave on the secondary bus.
System Properties>Advanced>Environment variables>System variables
49. Which of the following commands would be used to invoke the Disk Manager utility?
The BIOS detected the PCIe video card and disabled the onboard video.
ping
TCP/IP
diskmgmt.msc
50. Which of the following can be accomplished from the System Configuration utility?
sfc /scannow
After working hours
Disable services at startup - Disable start up programs.
Task Scheduler
Can you answer 50 questions in 15 minutes?
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