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Test your basic knowledge |
Comptia A + Computer Repair Practicals
Start Test
Study First
Subjects
:
certifications
,
comptia-a-+
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Which of the following is the BEST utility to use when mounting a hard disk as a folder in a Windows XP Professional machine?
The CMOS battery needs to be replaced.
the customer purchase anti-virus software - update the anti-virus software frequently - and not to open any emails unless familiar with the sender.
Disk Manager
Try paper from a different package of paper.
2. A technician is updating a computer for a customer by removing their IDE drives and replacing them with SATA drives. The technician notes that these drives have a SATA power connection and a Molex connection. Which of the following is the BEST way to
Boot to Safe Mode with Networking and attempt updates - Apply updates manually by downloading the definition files on another machine.
Connect only one of the power connections on the drive.
The power supply must have enough wattage to run all system hardware simultaneously.
The CPU is overheating.
3. The performance tab of Task Manager shows two CPUs. The system only has one physical CPU. Which of the following is the MOST likely cause?
The chipset includes hyperthreading support.
-t
-t
Use a network firewall.
4. Which of the following will allow a technician to secure a wireless access point?
Run defrag
Enable MAC filtering
Change
D. Power supply does not have the proper connections.
5. Which of the following BEST explains the purpose of safe mode?
Windows 2000
Boots the OS with minimum drivers
De-select PausePrinting from within the Printer menu on the users computer.
Enable port forwarding on the router for port 3389 to the IP address.
6. A virus has been detected on a workstation. When the technician tries to manually delete the virus it is reported as in use by another application. Which of the following should be done FIRST to be able to delete the virus?
Perform a printhead alignment test.
Boot in Safe Mode to remove.
Use the Recovery Console and command fixboot.
Set the new printer as the default printer. - Add the new printer to users computer.
7. A user emails a remote assistance invitation to a technician. The technician receives and responds to the invitation but cannot connect to the users PC. Which of the following is the BEST reason for the failure?
The OS firewall is blocking the application.
The customers DNS server is unavailable.
The BIOS needs to be updated.
C:UsersUser1
8. Which of the following commands would create an emergency repair disk for the Windows 2000 Professional operating system?
Task Manager
rdisk.exe
SSID broadcast
CPU 1
9. In a defaultWindows Vista installation - which of the following directory paths would a file on the desktop of user1 be placed?
C:Usersuser1Desktop
Corrupt MBR
C:Windows
gpupdate /force
10. Which of the following commands will make a new directory?
PCIe graphics card
DHCP
md
System properties>Hardware>Driver Signing>Select ignore
11. Which of the following should a technician perform to check a hard disk for corruption?
Connect only one of the power connections on the drive.
tracert
Run the chkdsk command.
The use of a flash drive to copy the script into all the desktops.
12. Which of the following is the BEST solution for repairing a hard drive that results in the NTLDR is missing display upon booting?
Task Scheduler
System date/time
Use recovery console and the fixboot command.
RAID controller and two drives
13. A technician is determining the baseline system requirements for new computers that their company is going to purchase. Which of the following system utilities should the technician run on the users existing PCs to help anticipate future system resou
127.0.0.1
The front USB ports were not connected to the system board header.
Performance Monitor
Any data on existing volumes will be permanently lost.
14. Which of the following Windows XP commands can be used to repair the BOOT.INI file?
bootcfg /rebuild
format
RAID 0
Mount the SATA drive into an available 3.5 drive bay. Connect one end of a data cable to the drives signal connector - and the other to the SATA 0 connector on the motherboard. Connect an available 15-pin power connector to the drive.
15. A computer has the below network configuration: IP Address: 192.168.1.5 Subnet mask: 255.255.255.0. Which of the following is the default gateway for the computer?
Multimeter
Add more RAM.
FAT32 cannot handle single files larger than 4GB.
192.168.1.1
16. A client explains their system is running slow - has trouble accessing the Internet and multiple windows are popping up on their own. Which of the following is the MOST likely cause?
Boot into Safe Mode and remove browser helper objects.
A virus has infected the system.
Defrag the hard drive.
TCP/IP
17. A computer will not complete POST and a series of beeps is heard.Which of the following is the BEST material for the technician to consult?
Format the drive and reload the system.
Manufacturers guidelines for the beep codes
Outdated signature files allowed a virus attack
Reseat and check all cables.
18. Which of the following will allow and deny Internet traffic?
C:Documents and SettingsUser1
Use the Recovery Console and command fixboot.
Firewall
net help
19. In Windows XP - where is setuplog.txt located?
C:windowssystem - C:windows
802.11a
md
C:Windows
20. A technician needs to configure a PC with two fixed disk drives for optimal performance. The system is built from a standard image and no data is stored locally. Which of the following RAID settings should be used?
RAID 0
Power supply tester
Loopback test
Boot into Safe Mode and remove browser helper objects.
21. 1/2 Which of the following actions should a technician take when the Service Control Manager reports - one or more services failed to start?
The BIOS detected the PCIe video card and disabled the onboard video.
Check Event Viewer to determine which service did not start - Run services.msc to see the state of each service listed.
DHCP
The laptop has the older miniPCI expansion slot and the new card uses miniPCI express.
22. Which of the following is the MOST likely cause of the system losing the date and time after every reboot?
Power Users
The CMOS battery is failing.
Loop back plug
Toggle the NUM lock key.
23. Most laptops have two PCMCIA slots that are stacked on top of each other with no separator in between. Which of the following does this accommodate?
Replace the BIOS chip - Restore from backup
Two Type II cards - One Type III card
Security Center
There is too much electrical interference for the signal.
24. Which of the following commands will allow a technician to change a FAT32 file system to an NTFS file system?
Prevents unauthorized programs from being installed
convert
The customers wireless card is not compatible with the new router; they need to have a newer 802.11g card installed.
Use a mounted folder.
25. A user would like secure file encryption on their new Windows Vista Enterprise PC. The user informs the technician that they do not wish to spend extra money on a solution. Which of the following is the BEST recommendation for the technician to make
The chipset includes hyperthreading support.
Turn on and configure BitLocker.
Run Autochk.exe from the Windows Installation Disk.
Upgrade the power supply to a higher wattage model.
26. Which of the following commands would be used to display hidden files?
Connect the appropriate power cable.
dir /a
Pressing F6 during the install to load third party drivers
Change the Boot order in the BIOS.
27. Which of the following information will be displayed with the command ipconfig /all?
Make sure the PS/2 plugs and ports are color matched.
The power button is not working.
D. IP address - Subnet mask - Gateway - MAC address - DNS - Lease obtained/expiration.
The data cable is not seated properly.
28. A remote user is attempting to install a new external storage device on their computer. The user reports they only have one port open on the back of the device and the port is similar to the USB port their mouse is connected to. The port has a bevel
IEEE 1394
Parental Controls
Use the recovery console to run thefixmbr utility.
Go to the BIOS and change the boot order to use the hard drive.
29. A user needs to use the IP address to connect to a remote device. Which of the following command line tools will determine the IP address using the hostname of a remote device?
Connect an audio cable between the drive and the sound card
Solid state
Manufacturers guidelines for the beep codes
nslookup
30. A user wants to track websites that certain individuals are going to throughout the day on Windows Vista. Which of the following tools can be used to perform this action?
Parental Controls
Enable boot logging. In Safe Mode - read the ntbtlog.txt file.
QoS
Enable MAC filtering
31. Which of the following commands should be used to change a FAT volume into a NTFS volume?
bootcfg /rebuild
convert
Find the proper manufacturer documentation.
Loose DC jack
32. To determine if remote host is reachable a technician would issue which of the following
ping
Disk Management
Copy the photos to a USB drive and copy to the new computer.
NTBTLOG.TXT
33. A technician replaces two 1GB DIMMs with two 2GB DIMMs. When the installed RAM amount is verified in Windows Vista - only 3GB appears. Which of the following is the MOST likely cause?
Set the new printer as the default printer. - Add the new printer to users computer.
Windows Vista 32-bit can only address up to 3GB of memory.
Device conflict
ipconfig /all
34. A technician is replacing a hard drive with a new 30GB drive formatted with FAT32. While transferring a 5GB file an error appears indicating that the new drive has insufficient space for the transfer. Which of the following is the cause of the proble
netstat -a
Firewall
FAT32 cannot handle single files larger than 4GB.
copied to a safe location and can be recovered using the antivirus program.
35. Which of the following BEST describes the general meaning of a warning in one of the Event Viewer logs?
An issue that will not prevent the basic function of the computer.
Ntldr - boot.ini and ntdetect.com - or - IO.sys - boot.ini and ntboot.sys
Configure one of the HDD as master - and one as slave.
convert
36. A technician has received a BIOS update and wants to install it on a clients computer. Which of the following should be done before the BIOS update is installed?
Backup theclients data onto removable media.
Hard drive
run IPCONFIG /RENEW.
Satellite
37. Which of the following will provide the GREATEST security for a WiFi network on a Windows XP workstation?
WPA2
HTTPS
RAID 0
Performance Monitor
38. A client is having wireless network connection problems. The technician has determined that the location has a dead spot due to a concrete wall. Which of the following can the technician do to resolve the issue?
Update firmware.
Employee Bs profile is set to use a virtual printer as the default printer.
No device driver found
Add an access point.
39. A users system is locking up after the Windows logo screen on boot-up. Which of the following is the BEST reason for this?
The hard drive needs to be replaced.
The fuser is not working properly.
Install a wireless range extender to boost the signal.
The CMOS battery is failing.
40. Which of the following commands can prepare a new disk for use?
System properties>Hardware>Driver Signing>Select ignore
The data cable is not seated properly.
Write all of the error message down immediately.
format
41. There are four USB devices connected to a clients computer through a USB hub. The client states the external hard drive connected to this hub has had a dramatic deterioration in response time recently. Which of the following is the MOST likely cause?
Faulty charging circuit
There are too many devices plugged into the USB hub.
Write all of the error message down immediately.
Run Autochk.exe from the Windows Installation Disk.
42. A users laptop is constantly accessing the hard drive. Which of the following is the BEST solution?
The computer case was opened.
Add more RAM.
Faulty charging circuit
Change
43. A user cannot access the Internet via a proxy server. Which of the following ports needs to be set on the web browser proxy to allow HTTP traffic?
The computer has a 32-bit version of Windows XP installed.
80
Voltage setting
Disable services at startup - Disable start up programs.
44. Users in an office are having problems connecting to certain resources outside of their network. The technician suspects that a router on the network has failed. Which of the following tools can be used to determine the point of failure on the networ
The power supply does not provide enough wattage to power the new graphics card.
A. Use the built-in Guest account and set personal files to private.
tracert
Use a network firewall.
45. A customer wants to purchase a new motherboard that supports SLI. Which of the following will the new motherboard need to be able to do?
convert
Execute a Windows repair from the Windows setup media.
Make sure the PS/2 plugs and ports are color matched.
Support multiple PCIe display adapters.
46. During the disinfection process - to eliminate a virus from inserting itself into the system restore point which of the following is the BEST solution?
Move the secondary hard drive next to the primary hard drive and connect to the primary bus.Connect the new DVD drive as the slave on the secondary bus.
The location type is currently PUBLIC.
Use a network firewall.
Disable System Restore.
47. When using Device Manager - a red X indicates which of the following?
Application
Map a new drive to an NTFS folder hosted by a different volume.
Device is disabled
Upgrade the power supply to a higher wattage model.
48. A user reports that Drive Manager is showing a newly installed drive as a foreign drive. Which of the following is MOST likely the cause of this warning message?
The drive is a dynamic disk moved from another system.
Implement and install a drive encryption program on all company assets.
DHCP
From the command line - run chkdsk utilizing the /x switch.
49. Which of the following BEST describes why a technician should avoid touching the copper piping on heat sinks?
The device driver is not loaded.
Oil from the skin can decrease coppers ability to conduct heat.
msconfig (choose startup from options)
wf.msc
50. A technician has installed a maintenance kit on a laser printer and replaced all consumables. Which of the following should the technician do NEXT?
Reset the page count.
The system BIOS
Windows Firewall is blocking the port.
MSCONFIG