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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Multiple customers are reporting that network response time is very slow. The technician suspects that excessive broadcasts may be causing the problem. Which of the following is the BEST tool to troubleshoot this issue?
Thermal compound
The LCD cable is pinched
Netstat
The thermal paste will insulate heat around the processor.

2. A user reports that their computer will no longer boot and is displaying a non-system disk or disk error message. While troubleshooting the problem - the technician notices a scraping noise within the PC when it is powered on. Which of the following
7
Enable MAC filtering
The user disabled theWiFi adapter with the hardware or software switch.
The internal hard drive has failed and needs to be replaced.

3. A customer reports that their newly purchased Windows Vista Home Premium notebook is unable to see other computers in their home office. Which of the following is the MOST likely cause?
Check for a floppy disk in the FDD.
BitLocker drive encryption
The Network Location Type is Public.
Run a scan in Safe Mode.

4. A client mentions the hard drive light is on continuously - and their computer is slow. Which of the following would the technician check to determine the MOST likely cause?
Install the correct drivers.
The amount of memory
C:windowssystem - C:windows
Driver Verifier Manager

5. A technician has configured all computers on the LAN - and the computers can communicate with each other - but they cannot access the Internet. Which of the following needs to be configured?
SATA v2
The laptops AC adapter
Application
Default Gateway

6. A user receives a new laptop and attempts to put the PCMCIA card from their previous laptop in the expansion slot of the new laptop. The card does not slide all the way into the slot. Which of the following device types will MOST likely fit the slot
Update anti-virus and malware software and scan.
ExpressCard
Cable modem> router> computer
msconfig

7. A manager tells a technician that they cannot access the company's secure financial data stored on the accountants computer. The manager used to be able to access the files. Which of the following should the technician check?
One hard drive must be configured as master - and one as slave.
The device driver for the LCD is corrupt.
Permissions on the folder containing the financial data.
The antivirus service is disabled.

8. A technician has installed a new WAP into a SOHO environment - which of the following will provide the HIGHEST level of security?
User Account Control (UAC).
3
Boots the OS with minimum drivers
C. Turn off SSID - enable WPA2 - implement MAC filtering and change key every 30 days

9. Which of the following is the FIRST step a technician should take when installing a wireless network card?
ipconfig /release then ipconfig /renew
There are too many devices plugged into the USB hub.
Read the manufacturers instructions.
RDP

10. A technician is configuring a second router on a small office home office (SOHO) network. The first router is already assigning IP addresses. Which of the following should the technician perform on the second router to avoid possible IP address confl
Disable DHCP
The paging file size settings need to be adjusted.
Toner cartridge
A deny permission overrides an allow permission.

11. A customer states that they can access all LAN resources but cannot access the Internet.Which of the following is the MOST likely cause?
802.11a
Educate the user.
Two
Incorrect proxy settings

12. When turning on a PC a series of beeps is heard but no display is seen.Which of the following could be the issue?
The memory is not installed correctly.
Check the functionality of the LCD cutoff switch
Connect the appropriate power cable.
Add an access point.

13. A technician needs to connect to a remote user using Remote Desktop.Which of the following will bring up Remote Desktop?
Manufacturer's website
BOOT.INI file is corrupt
Start>Run>mstsc - Start>AllPrograms>Accessories>Communications>Remote Desktop
Employee Bs profile is set to use a virtual printer as the default printer.

14. Which of the following commands would create an emergency repair disk for the Windows 2000 Professional operating system?
rdisk.exe
disabled.
Administrators - Power Users - Users - Guests
Device conflict

15. In Windows Vista - where would a technician find User1 desktop files?
C:UsersUser1Desktop
check the hard drive to ensure it is working.
Disk Management MMC Plug-in
The jumper is set to clear the BIOS settings

16. When a SMART error is received on a computer - which of the following devices MOST likely has a problem?
Add more RAM.
Windows Firewall
the customer purchase anti-virus software - update the anti-virus software frequently - and not to open any emails unless familiar with the sender.
Hard disk

17. Which of the following could cause an Inaccessible boot drive error during the boot process?
check the hard drive to ensure it is working.
The file is too large for the printer.
HDD failure
Problem with the developing drum

18. Which of the following is the BEST solution for repairing a hard drive that results in the NTLDR is missing display upon booting?
QoS
Enable port forwarding on the router for port 3389 to the IP address.
Use recovery console and the fixboot command.
attrib test.doc -r -a -s -h

19. If a technician wants to evaluate a computers detailed statistics - which of the following is the BEST utility to view this information?
Performance Monitor
Windows Defender
Device Manager
Format the drive and reload the system.

20. Which of the following computer management tools would be used to analyze an application error in Windows XP?
The WLAN card is 802.11b.
Listen for beep codes to determine if the video card needs reseated.
The power supply must have enough wattage to run all system hardware simultaneously.
Event Viewer

21. A technician is installing Windows XP on a new SATA hard drive. The installation halts with a no bootable media found. Which of the following missing steps resulted in this error message?
A thumb drive is connected to the PC.
Pressing F6 during the install to load third party drivers
The computer has a 32-bit version of Windows XP installed.
net help

22. A technician installed a faster CPU and now the system will not start after the install. The technician removed and reseated the CPU with no positive results. The technician then installed a known good CPU with the same negative results. Which of the
The administrative password needs to be changed.
The laptop is configured to boot from the flash drive; the user should be instructed to remove the flash drive and reboot the laptop.
7
The BIOS needs to be updated.

23. Which of the following BEST explains the error message Check boot path and disk hardware?
Mini PCI
BOOT.INI file is corrupt
Format from the command line - Disk Management MMC Snap-In
Add an access point.

24. A user reports that Drive Manager is showing a newly installed drive as a foreign drive. Which of the following is MOST likely the cause of this warning message?
Tuner card
The drive is a dynamic disk moved from another system.
the chip has to be seated properly and locked down to be detected.
Solid state drive

25. A user wants to purchase a new laptop. Which of the following would be compatible with the widest selection of media types?
sfc
One hard drive must be configured as master - and one as slave.
MSCONFIG
Blu-Ray

26. A client is having trouble connecting to their SOHO network. They use dynamic addresses through their home router. A technician performs an ipconfig /all from the command line and receives this output: Ethernet Adapter Local Area Connection Connectio
DHCP is disabled.
The location type is currently PUBLIC.
-t
The fans are not cooling properly.

27. When replacing a laptops hard drive - which of the following may need to be updated?
format d: /q
The system BIOS
C:Windows
The driver CD is for Windows XP only.

28. A technician is troubleshooting a PC that continuously reboots. The fan works and the heatsink is in good condition. Which of the following should the technician check NEXT?
The BIOS needs to be updated.
That the proper amount of thermal paste has been applied.
Device Manager
The SATA controller card was not set as a boot device in the computer BIOS.

29. Upon trying to print - a computer gives the error that the printer spooler service is not started. Which of the following tools could be used to restart the printer spooler service?
-t
Services MMC Plug-in -Computer Management
Applications log
Connect the appropriate power cable.

30. Which of the following will provide the GREATEST security for a WiFi network on a Windows XP workstation?
Check Event Viewer to determine which service did not start - Run services.msc to see the state of each service listed.
Microsoft WindowsVista Enterprise
RAID controller and two drives
WPA2

31. A technician has installed a faster CPU into a machine. When they boot the machine the POST shows that the new CPU is not running faster. Which of the following should be configured?
msconfig
Disable the integrated video card.
very thin layer - making sure to cover the CPU
Clock multiplier

32. A company has had a high number of laptops stolen in the past three months.Which of the following is the BEST solution for the company to implement to protect the data on their laptops?
C:users
Implement and install a drive encryption program on all company assets.
The deny was selected on all share permissions
7

33. A user receives an Access is Denied error when trying to install an application on their computer. Which of the following should the technician check FIRST?
heck if user is a local administrator on the computer
25
ping
RDP

34. When installing an external USB hard drive - which of the following is the maximum speed that can be expected when connecting to a USB 2.0 port?
Higher wattage power supply
The user disabled theWiFi adapter with the hardware or software switch.
480Mbps
Thermal compound

35. Which of the following commands will result in all data being lost on the media selected?
format
C:Usersuser1Desktop
NIC will transmit data in only one direction at a time.
Tuner card

36. Which of the following commands is used to review and repair protected Windows XP files?
The damaged ports contacts are shorting against the casing.
Event Viewer
Power Users
sfc

37. Which of the following is the MOST secure wireless encryption?
Upgrade the power supply to a higher wattage model.
Device Manager
The print head needs to be adjusted.
WPA2

38. A user reports that VoIP telephone calls have static and a noticeable delay whenever other users are using the home network. Which of the following routing features should be used on the home network to resolve this issue?
QoS
disabled.
Enable Public location
The SSID

39. A technician replaces two 1GB DIMMs with two 2GB DIMMs. When the installed RAM amount is verified in Windows Vista - only 3GB appears. Which of the following is the MOST likely cause?
Windows Vista 32-bit can only address up to 3GB of memory.
Run a scan in Safe Mode.
Loop back plug
Blu-Ray

40. A customer reports that after upgrading their CPU - the system overheats and shuts itself down. Which of the following is MOST likely the cause?
The memory is not properly seated.
Disable System Restore -update virus definitions - restart in Safe Mode - run full scan.
Exclude the printers IP addresses from the DHCP scope.
Thermal compound is not on the processor

41. A customer brings in their computer the day after a storm stating they are unable to dial into their ISP and a strange smell is coming from the computer; everything else works normally. Which of the following should be the NEXT step to resolve the is
IEEE 1394
Replace the modem.
Boot into the recovery console and runchkdsk /r
FDD

42. Which of the following BEST describes a front side bus (FSB)?
A. Use the built-in Guest account and set personal files to private.
Configure a MAC filter for the permitted laptops.
Find the proper manufacturer documentation.
Connects the processor to the main memory - measured in MHz

43. A technician is upgrading an internal IDE drive in a laptop. Which of the following HDD types is the technician MOST likely using?
PATA
Multimeter
Configure one of the HDD as master - and one as slave.
HTTPS

44. While using Windows Vista - a technician needs to access the Advanced Windows Firewall configuration page. Which of the following commands should the technician use?
Two
Use recovery console and the fixboot command.
wf.msc
De-select PausePrinting from within the Printer menu on the users computer.

45. A user reports that after configuring the BIOS to boot to the hard drive first - the system still tries to boot from the optical drive. Which of the following is the MOST likely cause?
CMOS battery
Use a network firewall.
Blu-Ray
msconfig

46. A computer will not complete POST and a series of beeps is heard.Which of the following is the BEST material for the technician to consult?
Support multiple PCIe display adapters.
-t
Manufacturers guidelines for the beep codes
SSH

47. Which of the following protocols must be enabled in a wireless router if it is to automatically assign host IP addresse
Clock multiplier
DHCP
Call a security technician to report.
Access Point

48. When combining NTFS and Share permissions - which of the following is true?
The OS firewall is blocking the application.
Loopback plug
The most restrictive permission overrides
Archive existing records and clear the application log.

49. When using Device Manager - a red X indicates which of the following?
Device is disabled
Execute a Windows repair from the Windows setup media.
No device driver found
A. Use the built-in Guest account and set personal files to private.

50. In a 64-bitWindows operating system - which of the following directories is created twice - once for 32-bit applications and once for 64-bit applications?
Use the recovery console to run thefixmbr utility.
C:Program Files
Add additional memory to the laser printer.
IEEE 1394