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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A user needs to use the IP address to connect to a remote device. Which of the following command line tools will determine the IP address using the hostname of a remote device?
The jumper is set to clear the BIOS settings
The device is disabled.
DNS - HOSTS file
nslookup

2. A technician is installing a video card on a PC that currently has an onboard video card. The new video card is installed but will not display an image. Which of the following actions is required?
Incorrect or corrupt driver
Disable the integrated video card.
Boot into Safe Mode and remove browser helper objects.
gpupdate /force

3. A user wants to track websites that certain individuals are going to throughout the day on Windows Vista. Which of the following tools can be used to perform this action?
Device Manager
Parental Controls
No device driver found
Windows Defender

4. Which is of the following is the maximum file size for FAT32?
Boot order in the BIOS
Loopback plug
Four gigabytes
The jumper is set to clear the BIOS settings

5. Which of the following commands would provide a list of all local active TCP/IP connections?
Two
Move the secondary hard drive next to the primary hard drive and connect to the primary bus.Connect the new DVD drive as the slave on the secondary bus.
netstat -a
tree

6. On laptops - the internal wireless adapter is known by which of the following form factors?
C:UsersUser1Desktop
format
Windows 2000
Mini PCI

7. When replacing a laptop keyboard - the FIRST thing to do is:
System properties>Hardware>Driver Signing>Select ignore
remove the AC power.
UAC
A deny permission overrides an allow permission.

8. A technician is updating a computer for a customer by removing their IDE drives and replacing them with SATA drives. The technician notes that these drives have a SATA power connection and a Molex connection. Which of the following is the BEST way to
Connect only one of the power connections on the drive.
Turn off SSID broadcast.
remove the AC power.
Boot to Safe Mode with Networking and attempt updates - Apply updates manually by downloading the definition files on another machine.

9. A technician is troubleshooting a PC that is experiencing poor performance. Which of the following would be the BEST place for the technician to view the amount of RAM installed on the PC?
Port 21 is open - The proxy setting in the antivirus application
25
System Information
Enable Public location

10. Shortly after a technician installed additional RAM in a users Windows 2000 workstation - the computer became stuck in a reboot loop. Which of the following will MOST likely restore the computers normal operation?
Manufacturers guidelines for the beep codes
Services MMC Plug-in -Computer Management
Configure a MAC filter for the permitted laptops.
One or more of the new memory modules are faulty and should be removed or replaced.

11. Good examples of malware prevention in Windows XP?
The user has a USB drive in the system.
The ToggleKeys option is enabled.
Loose DC jack
Use a trusted aggressive pop-up blocker. - Avoid notorious websites and hyperlinks.

12. An end user reports that they are unable to access any websites or network resources by the fully qualified domain name (FQDN); however - the technician is able to access these resources by IP address. Which of the following is the MOST likely cause
nslookup
The customers DNS server is unavailable.
Loose DC jack
Slow response - web page redirection or unable to display web pages

13. A user recently purchased an 802.11g-capable laptop - but reports their network connection speed is much slower than expected. The technician notes that while the users wireless signal strength is excellent - they are connected at just 11Mbps. Which
The pass phrase is not correct.
The SATA controller card was not set as a boot device in the computer BIOS.
Read only permissions
The user is connected to an 802.11b wireless access point.

14. A PCs system time is always incorrect until logging in to the PC. Which of the following is the MOST likely problem?
RAID Level 1
The CMOS battery needs to be replaced.
A thumb drive is connected to the PC.
Wireless access point

15. The technician is working on a computer and the air is dry. Which of the following choices is the BEST option?
Use a portable anti-static pad and wrist strap - ensuring all components remain on the mat - and the wrist strap is connected to the mat.
Execute a Windows repair from the Windows setup media.
Uncheck Hide protected operating system files in folder options - Uncheck the read only attribute in file properties.
Exclude the printers IP addresses from the DHCP scope.

16. A customer wants to purchase a FireWire-based external hard disk drive. Which of the following ports is needed on the machine to be able to utilize such a device?
Check for a floppy disk in the FDD.
Driver Verifier Manager
IEEE 1394
The small space is causing overheating.

17. A user receives a new laptop and attempts to put the PCMCIA card from their previous laptop in the expansion slot of the new laptop. The card does not slide all the way into the slot. Which of the following device types will MOST likely fit the slot
Corrupt MBR
Check themanufacturers website.
ExpressCard
The laptop is configured to boot from the flash drive; the user should be instructed to remove the flash drive and reboot the laptop.

18. A user reports that their new pair of headphones is not working properly. The technician asks where the headphone cable is plugged into on the PC - and the user responds by merely saying it was a round pink jack. Which of the following is the MOST li
Blu-Ray discs are not compatible with DVD drives
Examine the print queue - stop and then restart the spooler service.
UAC
The user plugged the headphones into the microphone jack.

19. Which of the following commands allows a technician to scan protected files and check the files version?
chkdsk
remove the CMOS battery.
Spyware
sfc

20. Which of the following is the BEST solution for repairing a hard drive that results in the NTLDR is missing display upon booting?
Go to the BIOS and change the boot order to use the hard drive.
Use recovery console and the fixboot command.
Examine the print queue - stop and then restart the spooler service.
An issue that will not prevent the basic function of the computer.

21. To enhance security on a Windows workstation - the default Guest group should be:
Implement and install a drive encryption program on all company assets.
tracert - ping
Prevents unauthorized programs from being installed
disabled.

22. A technician manually configured a device - which of the following icons in device manager would represent this?
After working hours
It forces cooler air across the motherboard.
A Blue I on a white field
C:Windows

23. A customer states that they can access all LAN resources but cannot access the Internet.Which of the following is the MOST likely cause?
Incorrect proxy settings
The color depth is set too low. Open the Display Properties dialog box and set the Color Quality setting to Highest (64bit).
Archive existing records and clear the application log.
Examine the print queue - stop and then restart the spooler service.

24. A technician is working on a laptop that boots up and displays a poor quality picture on the LCD. Which of the following is the BEST troubleshooting step to take?
Power supply
Device Manager
802.11a
Plug in an external monitor to see if it is a device driver problem.

25. A technician installs 8GB of RAM into a computer. The memory is properly detected by the system BIOS; however - the System Properties applet is reporting less than 4GB. Which of the following BEST describes the cause of this discrepancy?
The computer has a 32-bit version of Windows XP installed.
fixboot
C:Program Files
Thermal compound

26. A technician is troubleshooting a computer infected by a virus. After the technician is finished cleaning the drive - the technician should educate the customer on preventing further attacks by suggesting:
sfc
the customer purchase anti-virus software - update the anti-virus software frequently - and not to open any emails unless familiar with the sender.
Change
Service Manager

27. A technician has a work order to replace a failing hard drive on a PC. The PC is in an environment with constant vibration and dust. Which of the following hard drive types should the technician use as a replacement?
Solid state
netsh firewall show state
A. Use the built-in Guest account and set personal files to private.
Manually start the service.

28. Which of the following tools should a technician use when replacing a motherboard in a PC?
BCD
Anti-static wrist strap
Add additional memory to the laser printer.
Drive light is always on even when no programs are running. - Cannot perform any anti-virus updates.

29. A customer requests that a technician setup a secure small office home office (SOHO) wirelessnetwork. Which of the following adds security to the network?
dir
MAC filtering - Disable SSID broadcast
tracert
C. Turn off SSID - enable WPA2 - implement MAC filtering and change key every 30 days

30. A remote user is attempting to install a new external storage device on their computer. The user reports they only have one port open on the back of the device and the port is similar to the USB port their mouse is connected to. The port has a bevel
That the proper amount of thermal paste has been applied.
IEEE 1394
Multimeter
A multimeter

31. By default - which of the following are needed to edit the boot.ini file directly if Show hidden files and folders is enabled in folder options?
Use a mounted folder.
TRACERT
c:users<<username>>
Uncheck Hide protected operating system files in folder options - Uncheck the read only attribute in file properties.

32. A customer brings in a laptop with a non-functioning LCD screen that always remains black. However - when the technician connects the laptop to an external monitor the laptop will boot Windows normally. Which of the following actions should the techn
Incorrect proxy settings
The small space is causing overheating.
Check the functionality of the LCD cutoff switch
chkdsk

33. Which of the following should be the FINAL step a technician should take once they have cleaned a system of a malware infection?
Check for the correct print driver.
Label every screws location and cable path - Ensure the technician wears an ESD strap.
Pop-ups
Educate the user.

34. When combining NTFS and Share permissions - which of the following is true?
Use recovery console and the bootcfg /rebuild command.
TCP/IP
The most restrictive permission overrides
System date/time

35. A technician has received a Windows XP PC for repair with the following boot error Unmountable boot volume. Which of the following is the FIRST procedure that should be tried to correct the problem?
Windows Firewall is blocking the port.
UAC
format
Boot into the recovery console and runchkdsk /r

36. Which of the following commands can prepare a new disk for use?
NIC properties> Internet Protocol Properties
Examine the print queue - stop and then restart the spooler service.
format
System Information

37. Which of the following tools would be used to format a partition but not the hard drive?
RIMM modules must be installed in pairs.
Boot into the recovery console and runchkdsk /r
Format from the command line - Disk Management MMC Snap-In
An external hard drive connected viaeSATA.

38. A user is unable to connect a digital video camera up to a PC to transfer photos.Which of the following expansion cards should MOST likely be installed to resolve this?
Backup theclients data onto removable media.
Label every screws location and cable path - Ensure the technician wears an ESD strap.
Prevents unauthorized programs from being installed
IEEE 1394 card

39. A customer brings in their computer the day after a storm stating they are unable to dial into their ISP and a strange smell is coming from the computer; everything else works normally. Which of the following should be the NEXT step to resolve the is
Replace the modem.
SMTP
The power supply does not provide enough wattage to power the new graphics card.
Pop-ups

40. A customer is experiencing problems with the display after their computer is fully booted but reports seeing the BIOS splash screen during boot. Which of the following would MOST likely be the cause?
Uncheck Hide protected operating system files in folder options - Uncheck the read only attribute in file properties.
The technician failed to connect the antenna wires to theWiFi card.
A corrupted or incorrect video driver is installed.
Allows a system to boot into a limited shell with command line functions.

41. A technician installed a faster CPU and now the system will not start after the install. The technician removed and reseated the CPU with no positive results. The technician then installed a known good CPU with the same negative results. Which of the
Microsoft WindowsVista Enterprise
There is too much electrical interference for the signal.
The BIOS needs to be updated.
SNMP

42. A client reported that the network laser printer was not printing from the third tray. After repairing the issue - which of the following should the technician do NEXT?
Applications log
Print a test page from all the trays.
the chip has to be seated properly and locked down to be detected.
DHCP service has stopped

43. A customer has a wireless router with WEP enabled. The customer states it was working before but that they can no longer access the network or the Internet with their wireless PCs. After arriving onsite - the technician can see the SSID. The technici
The floppy drive
The memory is failing.
defrag
The incorrect WEP is being used.

44. Which of the following commands should be used to resolve a file permission issue?
System Information
NIC will simultaneously transmit data in both directions at a time.
5 volts
cacls

45. A user reports they can no longer change the web browser home page. Which of the following is MOST likely the problem?
heck if user is a local administrator on the computer
They have been infected with malware.
The second USB connector increases the power and enables functionality of the device.
Try paper from a different package of paper.

46. A laptop screen is extremely faint when booting. There is no backlight but the image appears to be on the screen. Which of the following is the BEST step to follow next?
Check if the computer manufacturer uses a separate power inverter for the screen.
D. Power supply does not have the proper connections.
The antivirus service is disabled.
c:users<<username>>

47. Which of the following protocols must be enabled in a wireless router if it is to automatically assign host IP addresse
System date/time
User Account Control; it can be turned off under User Accounts in the Control Panel.
Safe Mode
DHCP

48. Which of the following utilities would the technician use to disable a service?
Read the manufacturers instructions.
tracert - ping
Cable modem> router> computer
Service Manager

49. Which of the following supports the Athlon 64?
The floppy drive
dir
Socket 754
PCIe graphics card

50. A technician has properly setup a workgroup with multiple Windows XP and Vista PCs. The Windows Vista users report they are unable to see other PCs in the workgroup. The technician has tested connectivity with the ping command and all replied. Which
Remote Desktop
Cable tester
check the hard drive to ensure it is working.
The location type is currently PUBLIC.