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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. After installing multiple hard drives in a computer - the technician finds that some of the drives will intermittently be unavailable. Which of the following is the MOST likely reason that the drives are periodically unavailable?
The power supply is not supplying enough power.
Turn on and configure BitLocker.
Connect only one of the power connections on the drive.
Use a mounted folder.

2. A technician needs to configure a PC with two fixed disk drives for optimal performance. The system is built from a standard image and no data is stored locally. Which of the following RAID settings should be used?
RAID 0
The first three octets of the MAC address.
The memory is not installed correctly.
An AGP slot - A PCIe slot

3. Which of the following is the default loopback address?
The memory is not properly seated.
C:users
127.0.0.1
Install more memory in the printer.

4. A technician is adding a new device to a system and is unable to find the driver disk. Which of the following is he BEST place to retrieve the latest drivers?

5. A customer reports that after upgrading their CPU - the system overheats and shuts itself down. Which of the following is MOST likely the cause?
Thermal compound is not on the processor
Socket 754
DNS - HOSTS file
In the BIOS - enable WOL

6. A user reports that after adding several programs and files the computer is running slower. Which of the following can a technician suggest to correct this issue?
sfc
Set the jumpers on both hard drives to C/S.
the chip has to be seated properly and locked down to be detected.
Run defrag

7. Which of the following PING command switches will not stop until the technician tells it to?
-t
SMTP
Allow port 443.
NTBTLOG.TXT

8. A user wants to ensure that when they connect to a public Wi-Fi network that they are protected against attackers. Which of the following settings will help in preventing intrusion in Windows Vista?
The network card in the users computer has failed.
Cable tester
convert
Enable Public location

9. A user reports they would like to install a larger HDD but is not sure what type to buy. The user wants the technician to check and verify the type of HDD needed. The technician opens the case and looks at the HDD connectors they see a single thin ca
Update the BIOS.
Convert the partition to NTFS.
Pop-ups
SATA

10. A technician notices that the computer locks up at times and maintains a high commit charge. Which of the following is the BEST solution to resolve this problem?
/bootlogo /noguiboot
Install more RAM.
The damaged ports contacts are shorting against the casing.
Change

11. A user reports the dot matrix printer does not print clearly on part 4 and 5 of the multi-part form. Which of the following should be preformed FIRST?
The print head needs to be adjusted.
WPA-PSK
Ensure the keyboard ribbon is firmly plugged into the motherboard.
tree

12. Which of the following specifies the MAXIMUM recommended distance of Bluetooth 1.0 devices?
10 meters (33 feet)
Print a test page from all the trays.
Default User - All Users
Allow port 443.

13. A customer would like to assign the My Documents folder to a separate volume within
Use a mounted folder.
Windows Vista 32-bit can only address up to 3GB of memory.
Service Manager
only obtain software from known and reputable sources.

14. In a defaultWindows Vista installation - which of the following directory paths would a file on the desktop of user1 be placed?
C:Usersuser1Desktop
127.0.0.1
RIMM modules must be installed in pairs.
Power supply tester

15. A user notices that the workstation is performing slowly and is populating .eml files after connecting to the network. The user has been disconnected for over two months. Which of the following is the MOST likely cause of the issue?
Task Scheduler
Copy the photos to a USB drive and copy to the new computer.
WPA-PSK
Outdated signature files allowed a virus attack

16. A technician logs into a users computer and downloads a file from a central server to a users local document directory. After logging in - the user reports that they cannot open the file. Which of the following can the technician do to solve the prob
sfc
net view
Set the correct permissions for the user
From the command line - run chkdsk utilizing the /x switch.

17. Which of the following could cause an Inaccessible boot drive error during the boot process?
HDD failure
Install more memory in the printer.
Use a mounted folder.
Format from the command line - Disk Management MMC Snap-In

18. Which of the following BEST describes a front side bus (FSB)?
Allow port 443.
Connects the processor to the main memory - measured in MHz
FDD
Listen for beep codes to determine if the video card needs reseated.

19. During the disinfection process - to eliminate a virus from inserting itself into the system restore point which of the following is the BEST solution?
Disable System Restore.
One or more of the new memory modules are faulty and should be removed or replaced.
convert
802.11a

20. Which of the following commands will duplicate entire directories from one location to another?
Defrag the hard drive.
Firewall
sfc
xcopy

21. A customer states they cannot connect to a recently installed access point which is located just around the corner from their office. An elevator and a wiring closet are the only things between the customer and the access point. Which of the followin
There is too much electrical interference for the signal.
Multimeter
The system is not providing enough power to the USB port.
Windows Defender

22. During POST a beep can be heard - and the computer does not boot. Which of the following BEST describes the problem?
Loop back plug
RAM failure
Go to the BIOS and change the boot order to use the hard drive.
Three

23. A client has been unable to fix corruption of system files and does not have a backup or an Automated System Recovery (ASR) disk. Which of the following is the BEST action to take next?
Four gigabytes
Execute a Windows repair from the Windows setup media.
System Restore
Turn off SSID broadcast.

24. A user is trying to boot a desktop PC from their A: drive. Which of the following devices is the user describing?
ping -t PC1
Apply thermal compound to the chip.
The floppy drive
The USB plug is not seated properly. - The BIOS is not configured for USB support.

25. A user reports not being able to print to a new printer but can print to an old printer. Everyone else in the same workgroup can print to the new printer. Which of the following will MOST likely solve the issue?

26. If a drives file system becomes corrupt - which of the following commands would the technician use to repair the file system?
Services
Manually start the service.
chkdsk
xcopy

27. Which of the following adapter cards is MOST likely to require an additional power connector to operate properly?
Power Users
Thermal compound
PCIe graphics card
xcopy

28. By default - which of the following are needed to edit the boot.ini file directly if Show hidden files and folders is enabled in folder options?
5 volts
Uncheck Hide protected operating system files in folder options - Uncheck the read only attribute in file properties.
A. Use the built-in Guest account and set personal files to private.
chkdsk /f

29. A client is having problems sending their email. If the company uses SMTP - which of the following ports is configured by default on their email client to allow mail out?
25
RAID 0
It forces cooler air across the motherboard.
The print head needs to be adjusted.

30. A user reports they are unable to access the Internet. The technician attempts to ping 127.0.0.1 - which fails. Which of the following is the MOST likely source of the problem?
The paging file size settings need to be adjusted.
The network card in the users computer has failed.
netstat
A. Use the built-in Guest account and set personal files to private.

31. A technician is waiting for a user to power on their PC to begin troubleshooting a problem. The computer name is PC1. Which of the following commands can the technician run that will continuously check if the system is reachable?
Incorrect proxy settings
System Properties - Advanced - Performance
ping -t PC1
A corrupted or incorrect video driver is installed.

32. A hard drive set as a dynamic disk is moved from oneWindows computer to another. None of the disks are seen in My Computer. Which of the following tools would be BEST to start troubleshooting?
The system partition is corrupt - The boot.ini file has been deleted.
The BIOS detected the PCIe video card and disabled the onboard video.
Disk Management MMC Plug-in
The device driver is not loaded.

33. A customer requires the installation of a 10MB script on 2000 desktops in one building and it is to be completed by twenty technicians. The customer does not want the installation downloaded from their network. Which of the following methods will be
RAM
BOOT.INI
The use of a flash drive to copy the script into all the desktops.
IEEE 1394 card

34. Which of the following commands can prepare a new disk for use?
net help
sfc
Manually start the service.
format

35. Which of the following files are required to startWindows XP boot process?
/bootlogo /noguiboot
Ntldr - boot.ini and ntdetect.com - or - IO.sys - boot.ini and ntboot.sys
Device Manager
Press F8 and select Disable Automatic Restart on System Failure.

36. A technician is replacing the motherboard on a laptop. Which of the following should the technician do as a best practice?
The BIOS needs to be updated.
Computer Management - Services MMC Plug-in
Read the manufacturers instructions.
Label every screws location and cable path - Ensure the technician wears an ESD strap.

37. Which of the following directory paths is the default profile folder for User1 in Windows 2000?
Click on the printer icon and select cancel.
md
Backup theclients data onto removable media.
C:Documents and SettingsUser1

38. A customer states that their laptop has stability issues after a recent memory upgrade. Which of the following is the MOST likely cause?
Outdated signature files allowed a virus attack
Use the Recovery Console and command fixboot.
c:users<<username>>
The memory is not properly seated.

39. A computer takes a long time to boot to the operating system because it tries to load from the optical drive first. Which of the following is the MOST likely cause?
The boot priority is set to CD-ROM in the BIOS.
IDE but with an adapter
143
Oil from the skin can decrease coppers ability to conduct heat.

40. Which of the following will disable the UAC in Windows Vista?
C:windowssystem - C:windows
Solid state
Go to Control Panel (User Accounts and Family Safety) - User Accounts -Turn User Account Control on or off.
Disable System Restore.

41. A customer wants to check whether they have the necessary tools enabled to prevent intrusions and virus attacks on a Windows Vista workstation. Which of the following tools can be used to display the current configuration?
Security Center
Parental Controls
chkdsk /f
Two

42. A user reports that their Windows XP machine restarts automatically on boot and the screen flashes blue for half a second. Which of the following allows a technician to capture the error code?
The permissions are inherited by all files and folders within that folder.
Press F8 and select Disable Automatic Restart on System Failure.
The CMOS battery needs to be replaced.
Device Manager

43. Which of the following commands would be used to fix errors on the system disk?
DNS - HOSTS file
Start>Run>mstsc - Start>AllPrograms>Accessories>Communications>Remote Desktop
chkdsk /f
fixboot

44. A technician suspects one of the workstations in the office is infected with malware. Which of the following are symptoms of a malware infection?
System Properties - Advanced - Performance
System Properties>Advanced>Environment variables>System variables
Drive light is always on even when no programs are running. - Cannot perform any anti-virus updates.
convert

45. If a technician is traveling outside of the US - which of the following should be checked before setting up a workstation?
Enable MAC address filtering
Voltage setting
Pressing Ctrl-Alt-Del and selecting Task Manager - Right clicking on the task bar and selecting Task Manager.
Task Scheduler

46. A technician is given a computer that is very slow but has a fast processor and plenty of memory. Which of the following commands could be used for troubleshooting start-up services?
That the proper amount of thermal paste has been applied.
Turn on and configure BitLocker.
The device driver is not loaded.
msconfig

47. A technician installed a faster CPU and now the system will not start after the install. The technician removed and reseated the CPU with no positive results. The technician then installed a known good CPU with the same negative results. Which of the
Enable MAC filtering
The BIOS needs to be updated.
heck if user is a local administrator on the computer
NTBTLOG.TXT

48. Which of the following is the FIRST step after a clean Windows XP Installation?
Install the Chipset Drivers
Print a test page from all the trays.
Sidebar
The boot priority is set to CD-ROM in the BIOS.

49. Which of the following tools would be used to format a partition but not the hard drive?
Format from the command line - Disk Management MMC Snap-In
Security Center
20
Try paper from a different package of paper.

50. A customers office is located in their basement which is where the wireless router is located. The customers three desktop computers and network printer are hardwired. The customer reports a laptop connectivity issue in the second floor bedroom. Whic
Install a wireless range extender to boost the signal.
NTBTLOG.TXT
The administrative password needs to be changed.
RDP