Test your basic knowledge |

Comptia A + Computer Repair Practicals

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A user wants to track websites that certain individuals are going to throughout the day on Windows Vista. Which of the following tools can be used to perform this action?






2. A user wants to connect to a cellular network with a laptop while traveling. The laptop has aninternal cellular network card that is activated through the provider.Which of the following is the MOST likely reason that the card is not visible to the o






3. A customers office is located in their basement which is where the wireless router is located. The customers three desktop computers and network printer are hardwired. The customer reports a laptop connectivity issue in the second floor bedroom. Whic






4. A technician attempts to run chkdsk - but the system cannot locate it in the WinntSystem32 or WindowsSystem32 folders. Which of the following should the technician do to perform the chkdsk function?






5. A notebook user states that lately the keyboard beeps when certain character keys are pressed.The user wants their input to be silent. Which of the following is the MOST likely cause of this situation?






6. Which of the following ping switches would be used to ping continuously until manually stopped?






7. A customer states they cannot connect to a recently installed access point which is located just around the corner from their office. An elevator and a wiring closet are the only things between the customer and the access point. Which of the followin






8. On a Windows XP Professional computer - several service fails to start messages appear. Which of the following service property tabs would be viewed to verify service requirements?






9. Which of the following tools is used to initiate archive procedures in Windows XP Professional?






10. A department of users is reporting there are lines across their printouts. They have already changed the toner cartridge but the issue remains. Which of the following is the BEST item to inspect?






11. A technician is troubleshooting a computer infected by a virus. After the technician is finished cleaning the drive - the technician should educate the customer on preventing further attacks by suggesting:






12. Two employees share a computer. The computer has a locally attached USB printer. Both users are local administrators of the computer. Both employees login under their own accounts. Employee A can print with no issue; however - employee B cannot. No e






13. A user has a toolbar installed that appears to be connected to Spyware. Which of the following is the BEST way to remove it?






14. A customer states that their laptop battery is not charging and it will not power on with the AC adapter. Which of the following would the technician use to check the AC adapter?






15. A user is trying to boot a desktop PC from their A: drive. Which of the following devices is the user describing?






16. Which of the following tools could be used to test the voltage coming from a laptops AC adapter?






17. A client explains their system is running slow - has trouble accessing the Internet and multiple windows are popping up on their own. Which of the following is the MOST likely cause?






18. It is a companys policy to shut down all workstations at the end of the day. However - the majority of employees are leaving disks in their workstations and upon start up the next morning they are receiving a NTLDR is missing error. Which of the foll






19. A customer reports that all print outs from their laser printer are smeared. Which of the following is the MOST likely cause?






20. A technician is setting up VoIP service for a SOHO customer. Which of the following should the technician enable on the customers home router?






21. When the power supply of a PC is performing erratically - which of the following can be used to determine output voltage?






22. Which of the following directory paths is the default profile folder for User1 in Windows Vista?






23. A Windows XP system stops booting with the error message NTLDR is missing.Which of the following is the BEST resolution for this problem?






24. A technician is troubleshooting a PC that lost connectivity to a network. Which of the following tools would the technician use to view the network card configuration?






25. Which of the following is a local host IP address?






26. A user notices that the workstations mouse pointer is moving by itself and is executing files. Which of the following is the BEST solution for the user to do?






27. Which of the following will cause a ghost image on a printout?






28. Which of the following directory paths is the default profile folder for User1 in Windows XP?






29. Which of the following should a technician check FIRST if a Windows XP user is trying to print a document and is getting the error message Print sub-system not available?






30. Which of the following is true for a 10/100 NIC running at half-duplex?






31. A technician has properly setup a workgroup with multiple Windows XP and Vista PCs. The Windows Vista users report they are unable to see other PCs in the workgroup. The technician has tested connectivity with the ping command and all replied. Which






32. The client sends a document to the printer. The document prints out all random characters. Which of the following should the technician check FIRST?






33. A user reports that when powering on their computer only a black screen with a lone cursor appears. Which of the following is the FIRST step to determine the problem?






34. Which of the following is the FIRST step after a clean Windows XP Installation?






35. A user is getting ready to upgrade the graphics card in their computer with a performance PCIe graphics card. The user has verified that they have a 16x PCIe slot on their motherboard. Which of the following may also need to be upgraded?






36. On which of the following hard drive types must a technician change the jumper setting to match the motherboard/cabling combination?






37. When converting a dynamic disk to a basic disk in Windows - which of the following will occur?






38. A technician is installing several PCs in a home that is pre-wired with Ethernet to seven rooms. In the wiring closet all the Ethernet cables are hanging free and are not labeled. Which of the following tools would the technician use to locate the ca






39. During the disinfection process - to eliminate a virus from inserting itself into the system restore point which of the following is the BEST solution?






40. Which of the following commands allows the technician to find where packets are being lost on the network?






41. A user receives a message on a Windows Vista machine stating that there is an error with the boot configuration data. Which of the following is MOST likely corrupted - stopping the boot process?






42. A user is reporting that the image on their CRT monitor is shaking and giving them eye strain. The technician notices the display is OK at first - then after a minute it begins wavering. Which of the following is the FIRST step the technician should






43. Which of the following is the proper order of user group rights - starting with the group having the most rights?






44. Which of the following commands will result in all data being lost on the media selected?






45. A user has downloaded a game from the Internet. Afterwards they notice that links from search sites get redirected to unusual pages. After the problem is corrected - the user asks how the problem can be prevented in the future. The technician should






46. Which of the following commands will fix the master boot record?






47. A power outage caused a computer to shut off while the operating system was running. Which of the following would a technician run to make sure the operating system was not damaged?






48. A technician is updating a computer for a customer by removing their IDE drives and replacing them with SATA drives. The technician notes that these drives have a SATA power connection and a Molex connection. Which of the following is the BEST way to






49. A customer states they cannot print and they are getting a message that the print spooler has not started. Which of the following will correct this error in the LEAST amount of time?






50. A customer requires the installation of a 10MB script on 2000 desktops in one building and it is to be completed by twenty technicians. The customer does not want the installation downloaded from their network. Which of the following methods will be