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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A customer reports that all printed documents display random characters. Which of the following is the MOST likely cause of this problem?
No device driver found
Pop-ups
Perform a printhead alignment test.
Incorrect or corrupt driver

2. A user reports not being able to print to a new printer but can print to an old printer. Everyone else in the same workgroup can print to the new printer. Which of the following will MOST likely solve the issue?

3. Which of the following Windows XP commands can be used to repair the BOOT.INI file?
Configure a MAC filter for the permitted laptops.
WPA2
bootcfg /rebuild
Faulty charging circuit

4. A technician wants to avoid the possibility of mixing and losing screws when working on a laptop. Which of the following is the BEST solution for the technician?
Turn the computer on and run chkdsk /r
Find the proper manufacturer documentation.
Oil from the skin can decrease coppers ability to conduct heat.
Reseat and check all cables.

5. A technician is installing a new SATA drive into an older computer. Which of the following conditions can prevent the technician from being successful?
A deny permission overrides an allow permission.
Allows a system to boot into a limited shell with command line functions.
Map a new drive to an NTFS folder hosted by a different volume.
D. Power supply does not have the proper connections.

6. Which of the following supports the Athlon 64?
Disk Management
Socket 754
Check Event Viewer to determine which service did not start - Run services.msc to see the state of each service listed.
The CMOS battery is defective.

7. Which of the following boot.ini switches will allow a technician to install a non-default Windows splash screen?
/bootlogo /noguiboot
copied to a safe location and can be recovered using the antivirus program.
The RAM was not properly seated in its memory slot.
Loopback test

8. Which of the following tools should a technician use when replacing a motherboard in a PC?
cacls
The USB hub was not externally powered.
Anti-static wrist strap
Keyboard

9. A user wants to purchase a new laptop. Which of the following would be compatible with the widest selection of media types?
Permissions on the folder containing the financial data.
Blu-Ray
Add additional RAM to the printer.
Install the correct drivers.

10. A client has installed an additional 1GB of RAM in a computer to accommodate the requirements of a new application. When the application is run a Low on Virtual Memory warning appears. Which of the following steps needs to be taken?
Task Scheduler
Lid switch
The most restrictive permission overrides
The paging file size settings need to be adjusted.

11. Which of the following permissions can be assigned when giving shared folder permissions but not when assigning NTFS permissions?
Check the DNS server.
Use a trusted aggressive pop-up blocker. - Avoid notorious websites and hyperlinks.
Change
Press F8 and select Disable Automatic Restart on System Failure.

12. A user reports that their Windows XP PC booted to a desktop which is presented with very rough colors and poor detail on all images displayed.Which of the following is the MOST likely cause and solution of the problem?
The color depth is set too low. Open the Display Properties dialog box and set the Color Quality setting to Highest (64bit).
RAID Level 1
System file corruption
Write all of the error message down immediately.

13. Which of the following utilities can be used to determine the current partition information on an attached storage device?
Disk Management
Write all of the error message down immediately.
Check themanufacturers website.
Incorrect or corrupt driver

14. Which of the following commands is used to review and repair protected Windows XP files?
Application
Configure a MAC filter for the permitted laptops.
802.11n
sfc

15. Which of the following should a technician check FIRST if a Windows XP user is trying to print a document and is getting the error message Print sub-system not available?
Spooler service is running.
Task Scheduler
Install the correct drivers.
format

16. A user has installed a new firewall and wants to allow only web traffic. They have allowed port 80 on the firewall. When they test the connection they are unable to get to the secure websites. Which of the following should they configure to enable br
Two
Have the LCD screen replaced.
Microsoft WindowsVista Enterprise
Allow port 443.

17. A user reports that they set their homepage to Microsoft.com - but every time they open a browser the homepage goes somewhere else - and never the same place twice. Which of the following is the MOST likely reason?
Power Users
Router
Adware
Remediate the problem and then advise the customer on virus/spyware prevention.

18. A technician is using msconfig and the OS does not recognize this as a valid command. Which of the following operating systems is the technician troubleshooting?
Windows 2000
Cable tester
A local administrator must install the application.
format

19. A client reported that the network laser printer was not printing from the third tray. After repairing the issue - which of the following should the technician do NEXT?
Remediate the problem and then advise the customer on virus/spyware prevention.
Toner probe
C:windowssystem - C:windows
Print a test page from all the trays.

20. A user is having printing issues and receives an error message that the print spooler is not running. Which of the following methods can be used to start the print spooler?
A. The host computer is a portable computer - USB devices cannot be converted to a dynamic disk.
Task Scheduler
In the Control Panel - select Administrative Tools - select Services -click on the Print Spooler service and select start.
Add the new printer to user's computer.

21. Which of the following commands will fix the master boot record?
ping
rdisk.exe
fixmbr
Install more memory in the printer.

22. A client has returned a computer with a hard drive that has failed twice. Which of the following should the technician check in the computer?
The customers wireless card is not compatible with the new router; they need to have a newer 802.11g card installed.
Power supply voltages
The jumper is set to clear the BIOS settings
Convert the partition to NTFS.

23. Which of the following 802.11 standards by default uses the 5GHz frequency range and supports speeds up to 54Mbps?
The memory is not installed correctly.
net help
A
System Restore

24. Which of the following will reset the BIOS settings?
Regional and Language Options
Unplug the CMOS battery - Switch on the reset jumper.
Solid state
Check themanufacturers website.

25. In which of the following locations is the Windows Vista local user settings found?
tree
%userprofile%AppDataLocal
Hard disk
The SSID

26. Which of the following tools is used to initiate archive procedures in Windows XP Professional?
NTBACKUP.EXE
xcopy
sfc
netstat -a

27. A technician is adding a new device to a system and is unable to find the driver disk. Which of the following is he BEST place to retrieve the latest drivers?

28. Which of the following cable types should a technician use to support a 1Gbps SOHO LAN?
The damaged ports contacts are shorting against the casing.
The laptop has the older miniPCI expansion slot and the new card uses miniPCI express.
DNS - HOSTS file
CAT6

29. Which of the following will occur if too much thermal paste is used on a processor?
tracert
The thermal paste will insulate heat around the processor.
%userprofile%AppDataLocal
There are too many devices plugged into the USB hub.

30. A user reports that email is working but they are unable to access the Internet. Which of the following is the NEXT step in solving the issue?
DHCP
System Properties>Advanced>Environment variables>System variables
Check the DNS server.
The paging file size settings need to be adjusted.

31. A technician has installed a new WAP into a SOHO environment - which of the following will provide the HIGHEST level of security?
edit boot.ini
DHCP
Enable MAC address filtering
C. Turn off SSID - enable WPA2 - implement MAC filtering and change key every 30 days

32. A user states that they have an invalid boot disk message on the computer after a reboot. Which of the following is the MOST likely reason?
/bootlogo /noguiboot
Faulty charging circuit
Windows Firewall is blocking the port.
The user has a USB drive in the system.

33. A user reports that they can hear downloaded music and sounds through their computer speakers. Music CDs cannot be heard when played in the local CD-ROM drive except by plugging headphones into the jack on the front of the drive. Which of the followi
xcopy
Connect an audio cable between the drive and the sound card
Add additional memory to the laser printer.
SMTP

34. A technician suspects that a power supply on a computer may be going bad. Which of the following tools would BEST diagnose the part?
Toner cartridge
Voltage setting
A processor of equal speed to CPU 0
Multimeter

35. Which of the following is the default loopback address?
check the hard drive to ensure it is working.
De-select PausePrinting from within the Printer menu on the users computer.
127.0.0.1
Services MMC Plug-in -Computer Management

36. Which of the following is the proper order for powering off and on network components?
Cable modem> router> computer
DNS - HOSTS file
The computers CMOS battery has lost its charge.
Windows 2000

37. Which of the following can be accessed with the Computer Management MMC snap-in tool?
Event Viewer Logs - Disk Management - Device Manager
RIMM modules must be installed in pairs.
Task Manager
The device driver is not loaded.

38. A technician installs a SATA controller card and moves the hard drive cable from the system board o the SATA controller. The system POSTs and the controller BIOS recognizes the hard drive but oes not boot to the hard drive and start Windows. Which of
Incorrect or corrupt driver
rdisk.exe
Device is disabled
The SATA controller card was not set as a boot device in the computer BIOS.

39. A technician wants to hide the wireless router's ID. Which of the following would accomplish this?
Blu-Ray
FDD
RAM
Disable SSID broadcast

40. A user wants to track websites that certain individuals are going to throughout the day on Windows Vista. Which of the following tools can be used to perform this action?
C:users
Induction toners
tracert
Parental Controls

41. A power outage caused a computer to shut off while the operating system was running. Which of the following would a technician run to make sure the operating system was not damaged?
chkdsk
Update the virus signatures.
Service Manager
De-select PausePrinting from within the Printer menu on the users computer.

42. A user has installed a second hard drive into a computer and receives a message stating Invalid Boot Volume. Which of the following should a technician recommend to solve this problem?
Connects the processor to the main memory - measured in MHz
Set the jumpers on both hard drives to C/S.
Remediate the problem and then advise the customer on virus/spyware prevention.
Apply thermal compound to the chip.

43. Which of the following commands would provide a list of all local active TCP/IP connections?
netstat
Multimeter
A local administrator must install the application.
netstat -a

44. A technician is adding a secondary IDE hard drive to an older system. After installation and the first boot - the drive is not showing in Disk Management. Which of the following is the MOST likely cause of the issue?
MAC filtering - Disable SSID broadcast
The new drives jumper is set for master.
Listen for beep codes to determine if the video card needs reseated.
chkdsk /f

45. A technician has been tasked with setting up mirrored disk storage on a Windows XP computer. Which of the following should be installed FIRST?
RAID controller and two drives
Control Panel>Administrative Tools>Services>SQL service>start - My Computer>Manage>Services and Applications>Services>SQL service>start
The computers CMOS battery has lost its charge.
Power supply voltages

46. On a Windows Vista PC - where are the user files located?
Incorrect proxy settings
C:users
WindowsVista
Implement and install a drive encryption program on all company assets.

47. A company has had a high number of laptops stolen in the past three months.Which of the following is the BEST solution for the company to implement to protect the data on their laptops?
There is no operating system on the hard drive.
File searching
Implement and install a drive encryption program on all company assets.
SATA

48. A customer wants to ensure that their new drive has the fastest transfer speed. Which of the following technologies should be recommended?
SATA
C:Windows
The administrative password needs to be changed.
The damaged ports contacts are shorting against the casing.

49. Which of the following components could MOST likely cause a Non-system disk or disk error to occur after POST?
convert
FDD
DHCP
Listen for beep codes to determine if the video card needs reseated.

50. Which of the following is the FIRST step after a clean Windows XP Installation?
IEEE 1394
Install the Chipset Drivers
Driver Verifier Manager
One or more of the new memory modules are faulty and should be removed or replaced.