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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A technician is upgrading an internal IDE drive in a laptop. Which of the following HDD types is the technician MOST likely using?
PATA
Disable services at startup - Disable start up programs.
netstat -nr
diskmgmt.msc

2. A technician is setting up a PC. The motherboard does not have PS/2 connectors. Which of the following keyboard connector ports will the technician have to use?
USB
dir /a
Windows 2000
5 volts

3. A technician installs 8GB of RAM into a computer. The memory is properly detected by the system BIOS; however - the System Properties applet is reporting less than 4GB. Which of the following BEST describes the cause of this discrepancy?
The deny was selected on all share permissions
\ALPHAC$
Device Manager
The computer has a 32-bit version of Windows XP installed.

4. Which of the following is true for a 10/100 NIC running at full-duplex?
The LCD cable is pinched
Connects the processor to the main memory - measured in MHz
Dependencies
NIC will simultaneously transmit data in both directions at a time.

5. A technician needs to configure a PC with two fixed disk drives for optimal performance. The system is built from a standard image and no data is stored locally. Which of the following RAID settings should be used?
convert
RAID 0
CPU 1
The floppy drive

6. Which of the following BEST controls the amount of virtual memory in a Windows XP system?
System Properties - Advanced - Performance
Start>Run>typesfc /scannow>ok
msconfig
The CMOS battery is failing.

7. When using Device Manager - a red X indicates which of the following?
very thin layer - making sure to cover the CPU
Parental Controls
Multimeter
Device is disabled

8. A new processor is released and the motherboard manufacturer states that it will be supported. When starting up the workstation with the newly installed processor - multi-beep codes are generated.Which of the following is the MOST likely cause?
The memory is failing.
There is no operating system on the hard drive.
The BIOS needs to be updated.
The fuser unit for damage

9. AWindows XP machine will only boot up and display the command prompt. The technician needs to modify the boot.ini file. Which of the following commands would be used?
edit boot.ini
A. Use the built-in Guest account and set personal files to private.
ExpressCard
Upgrade the power supply to a higher wattage model.

10. When installing a small office home office (SOHO) network - which of the following can a technician configure to hide wireless networks from unauthorized users and attackers?
Use a portable anti-static pad and wrist strap - ensuring all components remain on the mat - and the wrist strap is connected to the mat.
The device is disabled.
Disable SSID broadcast
The DHCP server is unavailable.

11. A technician has configured all computers on the LAN - and the computers can communicate with each other - but they cannot access the Internet. Which of the following needs to be configured?
Service Manager
The print head needs to be adjusted.
Default Gateway
A faulty HDD connection

12. Which of the following can be used to achieve the highest transfer rate for an external hard drive?
Apply thermal compound to the chip.
Employee Bs profile is set to use a virtual printer as the default printer.
eSATA
CPU 1

13. Which of the following is the BEST way to deny unauthorized computers access to a network?
Use the Recovery Console and command fixboot.
Enable MAC address filtering
Use a network firewall.
The memory is bad and must be replaced. - The BIOS is not at the latest revision.

14. Which of the following is the default loopback address?
Update the BIOS.
attrib test.doc -r -a -s -h
127.0.0.1
User Account Control (UAC).

15. Which of the following encryption methods requires a 10-digit network key?
chkdsk
C:UsersUser1Desktop
64-bit WEP
NTBACKUP.EXE

16. How many hard drives are necessary to create a RAID 5 array?
C:windowssystem - C:windows
chkdsk
Copy the photos to a USB drive and copy to the new computer.
3

17. Which of the following should a technician perform to check a hard disk for corruption?
convert
Run the chkdsk command.
MSCONFIG
Blu-Ray

18. A user reports that a PC boots to the error message Missing NTLDR. Which of the following problems could cause this error?
The customers DNS server is unavailable.
ping localhost
NIC properties> Internet Protocol Properties
The system partition is corrupt - The boot.ini file has been deleted.

19. Which of the following cable types should a technician use to support a 1Gbps SOHO LAN?
CAT6
Run the chkdsk command.
Thermal compound
The incorrect WEP is being used.

20. A customer wants to guard against Spyware on a Windows Vista workstation. Which of the following default programs is installed for this purpose?
dir /a
IEEE 1394
Windows Defender
Check the DNS server addresses and verify they are current.

21. After a computer has been returned from having the system board replaced - the end user reports that they can no longer access their flash drive when it is plugged into the front USB ports. The keyboard and mouse are plugged into the rear USB ports a
The front USB ports were not connected to the system board header.
Check for a floppy disk in the FDD.
Solid state
Connects the processor to the main memory - measured in MHz

22. A user would like secure file encryption on their new Windows Vista Enterprise PC. The user informs the technician that they do not wish to spend extra money on a solution. Which of the following is the BEST recommendation for the technician to make
chkntfs
tracert
It is there to protect against any changes being made to the OS that may be harmful and could make the OS unstable.
Turn on and configure BitLocker.

23. A user states that they could connect to their home wireless network with their laptop and now they cannot. Which of the following is the MOST likely issue?
Corrupt MBR
No device driver found
The user disabled theWiFi adapter with the hardware or software switch.
Use recovery console and the bootcfg /rebuild command.

24. Which of the following will allow a technician to secure a wireless access point?
Power supply
The front side bus speed or clock multiplier is wrong.
Enable MAC filtering
A local administrator must install the application.

25. A hard drive set as a dynamic disk is moved from oneWindows computer to another. None of the disks are seen in My Computer. Which of the following tools would be BEST to start troubleshooting?
System Properties - Advanced - Performance
sfc /scannow
The network card in the users computer has failed.
Disk Management MMC Plug-in

26. A technician has completed a computer repair by editing the registry. Which of the following should the technician do NEXT?
Ensure all features of the system are functioning.
Implement and install a drive encryption program on all company assets.
chkdsk
C:windowssystem - C:windows

27. After replacing the RAM on a clients system - a technician gets a loud beeping noise and the computer will not successfully POST. Which of the following is the MOST likely cause of the problem?
One of the sticks of RAM is not seated properly.
Task Scheduler
3
PATA

28. A technician is troubleshooting software that was supposed to startup when the PC powered on. The software failed to start. Which of the following should the technician use to investigate the issue?
Application
Device Manager
The power supply must have enough wattage to run all system hardware simultaneously.
remove the AC power.

29. Which of the following command will display a list of folders and files?
dir
Use recovery console and the fixboot command.
3
Have the LCD screen replaced.

30. An end user reports that they are unable to access any websites or network resources by the fully qualified domain name (FQDN); however - the technician is able to access these resources by IP address. Which of the following is the MOST likely cause
Update the virus signatures.
The fans are not cooling properly.
The power supply does not provide enough wattage to power the new graphics card.
The customers DNS server is unavailable.

31. A user has installed a new firewall and wants to allow only web traffic. They have allowed port 80 on the firewall. When they test the connection they are unable to get to the secure websites. Which of the following should they configure to enable br
Mount the SATA drive into an available 3.5 drive bay. Connect one end of a data cable to the drives signal connector - and the other to the SATA 0 connector on the motherboard. Connect an available 15-pin power connector to the drive.
Allow port 443.
Enable boot logging. In Safe Mode - read the ntbtlog.txt file.
Exclude the printers IP addresses from the DHCP scope.

32. Which of the following ports must be open for FTP?
20
Netstat
The incorrect WEP is being used.
chkdsk

33. A user reports that even though their anti-virus program is detecting and removing viruses on their system - the malware returns after successive restarts on their Windows Vista machine. The user has restarted the machine four times already. Which of
Have the user boot into Safe Mode by tapping F8 before Windows loads - and run the anti-virus scan once again.
The driver CD is for Windows XP only.
BitLocker drive encryption
Disable System Restore -update virus definitions - restart in Safe Mode - run full scan.

34. In which of the following locations does Windows Vista create the user profiles?
%systemdrive%Users
RAID controller and two drives
Outdated signature files allowed a virus attack
NTBTLOG.TXT

35. Which of the following devices can be configured to also be an access point?
SMTP
gpupdate /force
ping
Router

36. A client states that their Internet browser is running slow and there are multiple windows popping up onto the desktop. Which of the following is the BEST procedure to perform to resolve these issues?
64-bit WEP
The DHCP server is unavailable.
Update anti-virus and malware software and scan.
format

37. A customer needs help as the application log is full. They want to leave it the same size but maintain existing entries for future reference. Which of the following is the BEST course of action?
The device driver for the LCD is corrupt.
Archive existing records and clear the application log.
DHCP
Three

38. Which of the following Microsoft encryption software provides the HIGHEST level of security for PCs running Windows Vista Enterprise or Ultimate Vista?
BitLocker drive encryption
Click on the printer icon and select cancel.
The laptop is configured to boot from the flash drive; the user should be instructed to remove the flash drive and reboot the laptop.
Check the DNS server addresses and verify they are current.

39. A user reports they have forgotten their BIOS password and is unable to boot their system. Which of the following describes the BEST method to correct this problem?
UAC
The system BIOS
SATA v2
Set the CMOS jumper on the motherboard to clear

40. A user wants to connect to a cellular network with a laptop while traveling. The laptop has aninternal cellular network card that is activated through the provider.Which of the following is the MOST likely reason that the card is not visible to the o
Quarantined
Port forwarding
Backlight failure
Cellular card is disabled in the BIOS.

41. Which of the following commands can be executed from the run line in Windows XP?
MAC filtering - Disable SSID broadcast
diskmgmt.msc
msconfig
tracert - ping

42. Which of the following will resolve the NTLDR is missing error during the boot process?
tracert - ping
msconfig
The technician failed to connect the antenna wires to theWiFi card.
Remove the floppy disk.

43. Which of the following is the BEST utility to use when mounting a hard disk as a folder in a Windows XP Professional machine?
Disk Manager
Go to Control Panel> open User Accounts> Click Turn User Account Control On or Off> Click Continue>Clear the check box and click OK.
The system partition is corrupt - The boot.ini file has been deleted.
Permissions on the folder containing the financial data.

44. On which of the following hard drive types must a technician change the jumper setting to match the motherboard/cabling combination?
Change the Boot order in the BIOS.
The system BIOS
PATA
The SSID

45. A user asked to have a second IDE hard drive installed on their computer. Which of the following should be done FIRST?
Configure one of the HDD as master - and one as slave.
Pop-ups
NIC properties> Internet Protocol Properties
MBSA

46. When removing a malware infection from a machine - which of the following modes should be used?
The internal hard drive has failed and needs to be replaced.
Safe Mode
Wireless Router
The user is connected to an 802.11b wireless access point.

47. A customer has a wireless router with WEP enabled. The customer states it was working before but that they can no longer access the network or the Internet with their wireless PCs. After arriving onsite - the technician can see the SSID. The technici
192.168.1.1
The incorrect WEP is being used.
chkntfs
Listen for beep codes to determine if the video card needs reseated.

48. A customer states that their laptop battery is not charging and it will not power on with the AC adapter. Which of the following would the technician use to check the AC adapter?
fixmbr
QoS
IEEE 1394
Multimeter

49. A home user reports that they can access the Internet but they are having issues connecting to the game server through their home wireless router. Which of the following settings should the technician adjust?
Spyware
80
Ensure the keyboard ribbon is firmly plugged into the motherboard.
Port forwarding rules

50. A user reports that the video on their computer has gone out. After determining that the onboard video is bad - a technician needs to install a new video card. Which of the following would support a new video card installation?
Multimeter
An AGP slot - A PCIe slot
Turn off SSID broadcast.
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