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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A technician needs to add a second processor to a computers motherboard. In which of the following sockets must the processor be installed?
CPU 1
The technician failed to connect the antenna wires to theWiFi card.
tracert
Check for the correct print driver.

2. A Windows XP system locks up after the GUI starts to load. The system will start in Safe Mode. The Event Viewer reports that a driver failed to load. Which of the following methods would help diagnose the problem?
Windows Defender
Plug in an external monitor to see if it is a device driver problem.
Enable boot logging. In Safe Mode - read the ntbtlog.txt file.
Adware

3. Which of the following are possible solutions to the error message 'NTLDR not found'?
C:users
Device driver issues
Use the Recovery Console and command fixboot.
BitLocker drive encryption

4. A technician is troubleshooting a PC that continuously reboots. The fan works and the heatsink is in good condition. Which of the following should the technician check NEXT?
The power supply does not provide enough wattage to power the new graphics card.
Task Manager
Socket 754
That the proper amount of thermal paste has been applied.

5. After a new system board is installed on a laptop - the system fails to POST. Which of the following should be done FIRST?
tracert
Power supply tester
Reseat and check all cables.
Prevents unauthorized programs from being installed

6. When booting a Windows XP computer - two screens pop-up that offer a choice between two operating systems to boot to. Dual boot configuration is not installed on this computer. Which of the following files needs to be changed?
143
In the BIOS - enable WOL
DHCP is disabled.
BOOT.INI

7. A user receives a new laptop and attempts to put the PCMCIA card from their previous laptop in the expansion slot of the new laptop. The card does not slide all the way into the slot. Which of the following device types will MOST likely fit the slot
ExpressCard
sfc
The system BIOS
Wireless Router

8. A technician has recovered a system from a virus infection but some of the system files were compromised. Which of the following tools can be run from the run dialog box to replace or repair system files?
The laptop is configured to boot from the flash drive; the user should be instructed to remove the flash drive and reboot the laptop.
the chip has to be seated properly and locked down to be detected.
sfc /scannow
The amount of memory

9. A customer reports that their desktop PC will not maintain the correct time and date. The date and time must be set after a restart. Which of the following could be the cause of the problem?
The CMOS battery is defective.
20
A Blue I on a white field
The chipset includes hyperthreading support.

10. Additional RAM has been added to a PC. When the RAM amount is checked within Windows the additional memory is not reflected. Which of the following is the MOST likely cause?
Disable the integrated video card.
The RAM was not properly seated in its memory slot.
The BIOS detected the PCIe video card and disabled the onboard video.
/bootlogo /noguiboot

11. A user reports a problem when trying to access any network resource. The ipconfig utility reports an address of 169.254.0.10 - and there is no default gateway. Which of the following is the MOST likely problem?
rdisk.exe
Look around the monitor for items that maybe interfering with the display.
The DHCP server is unavailable.
Use the Automatic Update feature built into the application - Use scripts.

12. A technician has properly setup a workgroup with multiple Windows XP and Vista PCs. The Windows Vista users report they are unable to see other PCs in the workgroup. The technician has tested connectivity with the ping command and all replied. Which
User Account Control; it can be turned off under User Accounts in the Control Panel.
The location type is currently PUBLIC.
Enable boot logging. In Safe Mode - read the ntbtlog.txt file.
MSCONFIG

13. A user states they cannot eject the CD/DVD tray from their laptop to get a CD out. Which of the following could the user do to effectively remove the CD?
The technician failed to connect the antenna wires to theWiFi card.
Microsoft WindowsVista Enterprise
Educate the user.
Disable SSID broadcast

14. A device driver is not loading properly. If Boot Logging has been turned on - which of the following files will list the drivers that load on startup?
diskmgmt.msc
NTBTLOG.TXT
The new drives jumper is set for master.
Map a new drive to an NTFS folder hosted by a different volume.

15. Which of the following is true regarding the number of volumes that can be created on a basic disk?
Using either FAT or NTFS - the limit is three - With extended partitions - there is no limit
Update firmware.
The user has a USB drive in the system.
DHCP

16. Which of the following supports the Athlon 64?
chkdsk /f
A
Socket 754
attrib test.doc -r -a -s -h

17. After removing several obsolete programs from a PC - a user is experiencing slower than usuallyprocessing times. Which of the following would be the BEST way to speed up the processing?
The small space is causing overheating.
Find the proper manufacturer documentation.
Defrag the hard drive.
An issue that will not prevent the basic function of the computer.

18. A user reports that they can hear downloaded music and sounds through their computer speakers. Music CDs cannot be heard when played in the local CD-ROM drive except by plugging headphones into the jack on the front of the drive. Which of the followi
tracert
A processor of equal speed to CPU 0
Connect an audio cable between the drive and the sound card
Replace the modem.

19. Which of the following commands will test a computers NIC for functionality?
defrag
chkntfs
C:Windows
ping localhost

20. A user reports that their optical drive has power and they can put a disk in it - but it does not access the disk nor does the drive show in My Computer. Which of the following is the MOST likely reason?
The data cable is not seated properly.
Format from the command line - Disk Management MMC Snap-In
Disable System Restore.
The device driver is not loaded.

21. After a technician installs a new CMOS battery on a motherboard - which of the following will the technician have to change?
The power supply does not provide enough wattage to power the new graphics card.
Manually start the service.
System date/time
DHCP

22. Which of the following command line utilities could be used to verify basic connectivity between two network devices?
tracert - ping
Go to the BIOS and change the boot order to use the hard drive.
Four gigabytes
Permissions on the folder containing the financial data.

23. Which of the following will provide the GREATEST security for a WiFi network on a Windows XP workstation?
WPA2
Device is disabled
Call a security technician to report.
All sub-folders inherit the most restrictive permissions within the folder.

24. A user has noticed several clusters of dead pixels on a laptops LCD screen. The technician is called to investigate and troubleshoot the issue. Which of the following is a possible solution?
The administrative password needs to be changed.
Disk Management MMC Plug-in
Have the LCD screen replaced.
802.11a

25. A user reports they have forgotten their BIOS password and is unable to boot their system. Which of the following describes the BEST method to correct this problem?
Set the CMOS jumper on the motherboard to clear
tracert
CMOS battery
The antivirus service is disabled.

26. Which of the following operating systems - by default - uses Documents as the name of a user's document folder?
Boots the OS with minimum drivers
Multimeter
Print a test page from all the trays.
WindowsVista

27. Which of the following commands will make a new directory?
The pass phrase is not correct.
It forces cooler air across the motherboard.
md
nslookup

28. A client has returned a computer with a hard drive that has failed twice. Which of the following should the technician check in the computer?
Power supply voltages
The front USB ports were not connected to the system board header.
ping /?
The memory is not installed correctly.

29. A user reports that after installing a PCIe video card into a system - the onboard video no longer displays. Which of the following is MOST likely the cause?
The BIOS detected the PCIe video card and disabled the onboard video.
Driver Verifier Manager
fixmbr
Cellular card is disabled in the BIOS.

30. A computer has become infected with a piece of malware. The current system software has detected the threat and moved it into a special state. Which of the following terms BEST defines the state?
Quarantined
C:Documents and SettingsUser1
msconfig
Using either FAT or NTFS - the limit is three - With extended partitions - there is no limit

31. Which of the following commands will resolve a host name to an IP address?
The new toner cartridge is bad and should be replaced.
nslookup
The CMOS battery is failing.
My Computer>Properties>Remote Tab>Allow Users to connect remotely to this computer>Select Remote Users.

32. In which of the following locations is the Windows Vista local user settings found?
The SSID
run IPCONFIG /RENEW.
Use the Recovery Console and command fixboot.
%userprofile%AppDataLocal

33. A technician is installing a wireless small office home office (SOHO) network and wants to hide the network visibility for security purposes. Which of the following should the technician configure to accomplish this task?
Update the virus signatures.
The user has a USB drive in the system.
Turn off SSID broadcast.
chkdsk

34. Windows XP Professional was remotely installed on a workstation overnight. The next day - the customer states the workstation is attempting to reinstall the OS again. Which of the following actions should be taken to use the installed OS?
Microsoft WindowsVista Enterprise
All sub-folders inherit the most restrictive permissions within the folder.
BOOT.INI
Go to the BIOS and change the boot order to use the hard drive.

35. Shortly after a technician installed additional RAM in a users Windows 2000 workstation - the computer became stuck in a reboot loop. Which of the following will MOST likely restore the computers normal operation?
Have the user boot into Safe Mode by tapping F8 before Windows loads - and run the anti-virus scan once again.
FDD
The CPU is overheating.
One or more of the new memory modules are faulty and should be removed or replaced.

36. Which of the following will restore the BIOS after a failed update?
One or more of the new memory modules are faulty and should be removed or replaced.
NIC will simultaneously transmit data in both directions at a time.
Replace the BIOS chip - Restore from backup
Enable MAC filtering.

37. A PCs system time is always incorrect until logging in to the PC. Which of the following is the MOST likely problem?
SATA
The CMOS battery needs to be replaced.
Check Event Viewer to determine which service did not start - Run services.msc to see the state of each service listed.
Sidebar

38. A manager tells a technician that they cannot access the company's secure financial data stored on the accountants computer. The manager used to be able to access the files. Which of the following should the technician check?
They have been infected with malware.
Multimeter
Permissions on the folder containing the financial data.
Enable MAC filtering

39. A technician wants domain group policy changes on a Windows XP computer to immediately propagate. Which of the following commands should the technician use?
Increases read/write speed
gpupdate /force
Three
The Network Location Type is Public.

40. A customer requests that a technician setup a secure small office home office (SOHO) wirelessnetwork. Which of the following adds security to the network?
File searching
MAC filtering - Disable SSID broadcast
127.0.0.1
The username and password are set to default.

41. A user has a toolbar installed that appears to be connected to Spyware. Which of the following is the BEST way to remove it?
The laptops AC adapter
Boot into Safe Mode and remove browser helper objects.
System Properties>Advanced Tab>Performance Options>Advanced Tab
Look around the monitor for items that maybe interfering with the display.

42. A user wants to add an optical drive to their computer to archive 100GB of data.Which of the following writable optical drives will allow them to archive this data using the fewest discs?
Upgrade the power supply to a higher wattage model.
Device is disabled
PCIe graphics card
Blu-Ray

43. A technician attempts to run chkdsk - but the system cannot locate it in the WinntSystem32 or WindowsSystem32 folders. Which of the following should the technician do to perform the chkdsk function?
diskmgmt.msc
MBSA
Run Autochk.exe from the Windows Installation Disk.
Go to the BIOS and change the boot order to use the hard drive.

44. A technician is troubleshooting a WLAN card in a laptop. The wireless infrastructure is 802.11g. The WLAN card is showing connected at 11Mbps. Which of the following would be the BEST reason why the WLAN card is performing at that speed?
MBSA
only obtain software from known and reputable sources.
Security Center
The WLAN card is 802.11b.

45. A client is having wireless network connection problems. The technician has determined that the location has a dead spot due to a concrete wall. Which of the following can the technician do to resolve the issue?
Solid state drive
The BIOS needs to be updated.
System file corruption
Add an access point.

46. A technician uses DHCP for all computers on the network and static IP addresses for all printers on the network. Which of the following will enforce this policy?
Install the Chipset Drivers
ping -t PC1
net help
Exclude the printers IP addresses from the DHCP scope.

47. A user reports that Drive Manager is showing a newly installed drive as a foreign drive. Which of the following is MOST likely the cause of this warning message?
No device driver found
Power supply tester
The drive is a dynamic disk moved from another system.
One hard drive must be configured as master - and one as slave.

48. A technician installed a new wireless access point on an existing small office home office (SOHO) network with a selective security option enabled. All wireless computers connect to the new network except one computer that cannot connect the wireless
Change the jumper settings on the drive.
msconfig (choose startup from options)
The network uses MAC filtering.
Problem with the developing drum

49. A user has recently reported that a PC is having a problem sending emails using an email client in the Windows XP system. However - the PC can receive emails. Which of the following could be responsible for this problem?
Check if the computer manufacturer uses a separate power inverter for the screen.
SMTP
/bootlogo /noguiboot
The CPU is overheating.

50. A technician is working on a laptop that boots up and displays a poor quality picture on the LCD. Which of the following is the BEST troubleshooting step to take?
Plug in an external monitor to see if it is a device driver problem.
Windows Firewall
C:UsersUser1
Manually start the service.