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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A customer needs help as the application log is full. They want to leave it the same size but maintain existing entries for future reference. Which of the following is the BEST course of action?
Check the DNS server.
Manually start the service.
Archive existing records and clear the application log.
Allow port 443.

2. A user reports that after configuring the BIOS to boot to the hard drive first - the system still tries to boot from the optical drive. Which of the following is the MOST likely cause?
The jumper is set to clear the BIOS settings
The RAM was not properly seated in its memory slot.
CMOS battery
IDE but with an adapter

3. A laptop screen is extremely faint when booting. There is no backlight but the image appears to be on the screen. Which of the following is the BEST step to follow next?
the customer purchase anti-virus software - update the anti-virus software frequently - and not to open any emails unless familiar with the sender.
chkdsk
A virus has infected the system.
Check if the computer manufacturer uses a separate power inverter for the screen.

4. A customer is experiencing problems with the display after their computer is fully booted but reports seeing the BIOS splash screen during boot. Which of the following would MOST likely be the cause?
A corrupted or incorrect video driver is installed.
The incorrect WEP is being used.
The first three octets of the MAC address.
Start>Run>typesfc /scannow>ok

5. A user is having printing issues and receives an error message that the print spooler is not running. Which of the following methods can be used to start the print spooler?
In the Control Panel - select Administrative Tools - select Services -click on the Print Spooler service and select start.
192.168.1.1
sfc
Three

6. A technician is sent to configure a wireless small office home office (SOHO) network in an urban area. Which of the following utilities can the technician disable to help prevent unauthorized users on the network?
The ToggleKeys option is enabled.
C:Windows
Check Event Viewer to determine which service did not start - Run services.msc to see the state of each service listed.
SSID broadcast

7. Which of the following specifies the MAXIMUM recommended distance of Bluetooth 1.0 devices?
That the proper amount of thermal paste has been applied.
10 meters (33 feet)
C:Windows
Enable MAC address filtering

8. Which of the following is the default loopback address?
only obtain software from known and reputable sources.
The second USB connector increases the power and enables functionality of the device.
RAM failure
127.0.0.1

9. A user reports they have forgotten their BIOS password and is unable to boot their system. Which of the following describes the BEST method to correct this problem?
Print a test page from all the trays.
The customers DNS server is unavailable.
The thermal paste will insulate heat around the processor.
Set the CMOS jumper on the motherboard to clear

10. Multiple customers are reporting that network response time is very slow. The technician suspects that excessive broadcasts may be causing the problem. Which of the following is the BEST tool to troubleshoot this issue?
Netstat
Port forwarding rules
Prevents unauthorized programs from being installed
Call a security technician to report.

11. A technician has received a BIOS update and wants to install it on a clients computer. Which of the following should be done before the BIOS update is installed?
Disk Defragmenter
The power button is not working.
Backup theclients data onto removable media.
Boot into Safe Mode and remove browser helper objects.

12. Which of the following tools could be used to test the voltage coming from a laptops AC adapter?
Multimeter
convert
Performance Monitor
The fuser unit for damage

13. A user wants to purchase a new laptop. Which of the following would be compatible with the widest selection of media types?
Power Users
Blu-Ray
CMOS battery
The driver CD is for Windows XP only.

14. A user has a computer with a 100GB IDE hard drive formatted as a single FAT32 partition. The partition has 50GB of free space but the user receives an error when attempting to save a 5GB video file. Which of the following will resolve this issue?
net help
\ALPHAC$
Convert the partition to NTFS.
The amount of memory

15. When combining NTFS and Share permissions - which of the following is true?
System Properties - Advanced - Performance
The most restrictive permission overrides
Disk Management MMC Plug-in
The permissions are inherited by all files and folders within that folder.

16. Shortly after the Press Ctrl-Alt-Delete to login screen appears in Windows XP - a user gets the error One or more services failed to start. Which of the following locations could be accessed to identify the service that did not start and attempt to s
Computer Management - Services MMC Plug-in
get
Driver Verifier Manager
BitLocker drive encryption

17. After installing multiple hard drives in a computer - the technician finds that some of the drives will intermittently be unavailable. Which of the following is the MOST likely reason that the drives are periodically unavailable?
The power supply is not supplying enough power.
Use a portable anti-static pad and wrist strap - ensuring all components remain on the mat - and the wrist strap is connected to the mat.
A faulty HDD connection
c:users<<username>>

18. Which of the following devices can be configured to also be an access point?
Router
The memory is not properly seated.
One hard drive must be configured as master - and one as slave.
wf.msc

19. A user states that they can use their laptop when attached to AC power - but it will not charge a new battery. Which of the following is the MOST likely problem?
Faulty charging circuit
Disk Management MMC Plug-in
Run defrag
The chipset includes hyperthreading support.

20. A technician receives a call from a laptop user that recently purchased a new wireless router. The user claims the laptop cannot connect to the new wireless router. The technician finds out that the router is an 802.11g model and the customers laptop
System Information
The customers wireless card is not compatible with the new router; they need to have a newer 802.11g card installed.
Parental Controls
Disk Management

21. A technician suspects a virus has infected a users Windows XP Professional computer. Which ofthe following is the proper course of action?
RAID Level 1
Configure one of the HDD as master - and one as slave.
Disable System Restore -update virus definitions - restart in Safe Mode - run full scan.
The memory is failing.

22. Which of the following BEST controls the amount of virtual memory in a Windows XP system?
Allow port 443.
Add an access point.
System Properties - Advanced - Performance
Default Gateway

23. A technician is installing Windows XP on a new SATA hard drive. The installation halts with a no bootable media found. Which of the following missing steps resulted in this error message?
check the hard drive to ensure it is working.
The BIOS needs to be updated.
Install the Chipset Drivers
Pressing F6 during the install to load third party drivers

24. A technician wants to disable User Account Control (UAC) in Windows Vista. How can this feature be disabled?
Have the LCD screen replaced.
Go to Control Panel> open User Accounts> Click Turn User Account Control On or Off> Click Continue>Clear the check box and click OK.
Copy the photos to a USB drive and copy to the new computer.
802.11n

25. A customer reports that after upgrading their CPU - the system overheats and shuts itself down. Which of the following is MOST likely the cause?
Increases read/write speed
Thermal compound is not on the processor
QoS
SATA

26. A technician is troubleshooting a WLAN card in a laptop. The wireless infrastructure is 802.11g. The WLAN card is showing connected at 11Mbps. Which of the following would be the BEST reason why the WLAN card is performing at that speed?
Outdated signature files allowed a virus attack
The WLAN card is 802.11b.
Regional and Language Options
Loop back plug

27. Which of the following GUI utilities would be used to determine the MAC address of a network card?
Run the chkdsk command.
System Information
defrag
Blu-Ray

28. Which of the following can be accomplished from the System Configuration utility?
The DHCP client is unable to obtain an IP address from the DHCP server.
DNS - HOSTS file
Disable services at startup - Disable start up programs.
Windows Defender

29. A technician is troubleshooting a PC that is blocking SMTP requests. Which of the following ports will the technician need to open?
Manufacturers guidelines for the beep codes
The SSID
25
My Computer>Properties>Remote Tab>Allow Users to connect remotely to this computer>Select Remote Users.

30. A technician is adding a secondary IDE hard drive to an older system. After installation and the first boot - the drive is not showing in Disk Management. Which of the following is the MOST likely cause of the issue?
They have been infected with malware.
Using either FAT or NTFS - the limit is three - With extended partitions - there is no limit
The color depth is set too low. Open the Display Properties dialog box and set the Color Quality setting to Highest (64bit).
The new drives jumper is set for master.

31. Which of the following BEST explains the purpose of safe mode?
msconfig
Add more RAM.
Boots the OS with minimum drivers
One or more of the new memory modules are faulty and should be removed or replaced.

32. Which of the following command line utilities could be used to verify basic connectivity between two network devices?
tracert - ping
dir
A thumb drive is connected to the PC.
Task Scheduler

33. Which of the following should be the FINAL step a technician should take once they have cleaned a system of a malware infection?
Power supply
System Properties>Advanced Tab>Performance Options>Advanced Tab
Change the Boot order in the BIOS.
Educate the user.

34. Which of the following tools should a technician use when replacing a motherboard in a PC?
Anti-static wrist strap
127.0.0.1
QoS
netstat -a

35. After installing a single new RIMM memory module the system fails to start properly or recognize the new memory. Which of the following is MOST likely the problem?
RIMM modules must be installed in pairs.
Computer Management - Services MMC Plug-in
Control Panel>Tools>Folder Options>File Types
Higher wattage power supply

36. A user reports that even though their anti-virus program is detecting and removing viruses on their system - the malware returns after successive restarts on their Windows Vista machine. The user has restarted the machine four times already. Which of
Boot in Safe Mode to remove.
Ensure the keyboard ribbon is firmly plugged into the motherboard.
Have the user boot into Safe Mode by tapping F8 before Windows loads - and run the anti-virus scan once again.
RAID 0

37. A technician is troubleshooting a computer infected by a virus. After the technician is finished cleaning the drive - the technician should educate the customer on preventing further attacks by suggesting:
Examine the print queue - stop and then restart the spooler service.
Use System Restore to restore the system to the point before the software was initially installed.
the customer purchase anti-virus software - update the anti-virus software frequently - and not to open any emails unless familiar with the sender.
dir /a

38. Which of the following commands can prepare a new disk for use?
Safe Mode
RAM
Task Manager
format

39. Which of the following is the number of SCSI devices that can be added to a single narrow SCSI bus?
7
System Properties - Advanced - Performance
The use of a flash drive to copy the script into all the desktops.
dir /a

40. A technician attempts to run chkdsk - but the system cannot locate it in the WinntSystem32 or WindowsSystem32 folders. Which of the following should the technician do to perform the chkdsk function?
The CMOS battery is defective.
Run Autochk.exe from the Windows Installation Disk.
FDD
Multimeter

41. A user reports that Drive Manager is showing a newly installed drive as a foreign drive. Which of the following is MOST likely the cause of this warning message?
NIC properties> Internet Protocol Properties
Have the LCD screen replaced.
Install the Chipset Drivers
The drive is a dynamic disk moved from another system.

42. A user reports that email is working but they are unable to access the Internet. Which of the following is the NEXT step in solving the issue?
Disk Defragmentation
Higher wattage power supply
Check for a floppy disk in the FDD.
Check the DNS server.

43. A customer reports their system will not boot up. A technician determines the problem is a corrupt master boot record. Which of the following must be done to run the repair?
A. The host computer is a portable computer - USB devices cannot be converted to a dynamic disk.
The first three octets of the MAC address.
Run Autochk.exe from the Windows Installation Disk.
Use the recovery console to run thefixmbr utility.

44. A technician is installing a wireless access point for a customer that wants to ensure only certain laptops are able to connect to the access point. Which of the following would BEST meet the customers needs?
C:UsersUser1Desktop
B
The LCD cable is pinched
Configure a MAC filter for the permitted laptops.

45. A customer states they cannot connect to a recently installed access point which is located just around the corner from their office. An elevator and a wiring closet are the only things between the customer and the access point. Which of the followin
There is too much electrical interference for the signal.
Click on the printer icon and select cancel.
cacls
Device Manager

46. A technician is setting up a PC. The motherboard does not have PS/2 connectors. Which of the following keyboard connector ports will the technician have to use?
Netstat
The floppy drive
Faulty charging circuit
USB

47. A technician needs to access the files stored on the primary partition of a networked computer named ALPHA. The user of that computer has not setup any shared files or folders. Which of the following is an administrative share?
Boot order in the BIOS
In the BIOS - enable WOL
The boot priority is set to CD-ROM in the BIOS.
\ALPHAC$

48. Which of the following is a feature of Windows Vista User Account Control (UAC)?
Press F8 and select Disable Automatic Restart on System Failure.
C:UsersUser1
Prevents unauthorized programs from being installed
IEEE 1394 card

49. While powering up a desktop PC - the unit will repeat three short beeps and will not POST. Which of the following is MOST likely the problem?
The memory is failing.
Computer Management - Services MMC Plug-in
An AGP slot - A PCIe slot
gpupdate /force

50. A technician is performing a DSL and telephone installation at the same time. In order to use the DSL connection and the phones at the same time - without interference - which of the following does the technician need to install?
tracert
Filters
The device is disabled.
Format the drive and reload the system.