Test your basic knowledge |

Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Which of the following tools is used to initiate archive procedures in Windows XP Professional?
NTBACKUP.EXE
Heatsink / cooling fan - Motherboard
Support multiple PCIe display adapters.
User Account Control; it can be turned off under User Accounts in the Control Panel.

2. A user reports that after configuring the BIOS to boot to the hard drive first - the system still tries to boot from the optical drive. Which of the following is the MOST likely cause?
Corrupt MBR
CMOS battery
A faulty HDD connection
Enable MAC address filtering

3. Which of the following are used by the Windows operating system to resolve FQDNs?
DNS - HOSTS file
-t
Services MMC Plug-in -Computer Management
MSCONFIG

4. Which of the following adapter cards is MOST likely to require an additional power connector to operate properly?
Check the DNS server addresses and verify they are current.
chkdsk
PCIe graphics card
Default User - All Users

5. Which is of the following is the maximum file size for FAT32?
Four gigabytes
An AGP slot - A PCIe slot
The new movie is a Blu-ray disc and not compatible with the PC.
The new toner cartridge is bad and should be replaced.

6. Which of the following directory paths is the default profile folder for User1 in Windows 2000?
C:Documents and SettingsUser1
Install a wireless range extender to boost the signal.
A processor of equal speed to CPU 0
Incorrect or corrupt driver

7. When replacing a laptop keyboard - the FIRST thing to do is:
Connect only one of the power connections on the drive.
attrib test.doc -r -a -s -h
remove the AC power.
Faulty sensor

8. A technician has been asked to replace a hard drive in a laptop. The documentation calls for an IDE hard drive. Upon removal - the drive has an unfamiliar connector.Which of the following types of hard drives is in the laptop?
Update the BIOS.
The incorrect WEP is being used.
IDE but with an adapter
The Network Location Type is Public.

9. Which of the following commands will send signals to the computers network card to see if it responds?
ping localhost
C:Documents and SettingsUser1
The laptop is configured to boot from the flash drive; the user should be instructed to remove the flash drive and reboot the laptop.
Enable boot logging. In Safe Mode - read the ntbtlog.txt file.

10. A customer is experiencing problems with the display after their computer is fully booted but reports seeing the BIOS splash screen during boot. Which of the following would MOST likely be the cause?
A corrupted or incorrect video driver is installed.
Disable SSID broadcast
Add more RAM.
Thermal compound

11. A user receives a message on a Windows Vista machine stating that there is an error with the boot configuration data. Which of the following is MOST likely corrupted - stopping the boot process?
The boot priority is set to CD-ROM in the BIOS.
Try paper from a different package of paper.
BCD
Implement and install a drive encryption program on all company assets.

12. A client explains their system is running slow - has trouble accessing the Internet and multiple windows are popping up on their own. Which of the following is the MOST likely cause?
64-bit WEP
Blu-Ray
A virus has infected the system.
convert

13. Shortly after the Press Ctrl-Alt-Delete to login screen appears in Windows XP - a user gets the error One or more services failed to start. Which of the following locations could be accessed to identify the service that did not start and attempt to s
The BIOS detected the PCIe video card and disabled the onboard video.
Computer Management - Services MMC Plug-in
User Account Control (UAC).
C:Usersuser1Desktop

14. A powered on workstation will not show a monitor display and there are no beep codes. Which of the following is the MOST likely cause?
Loose DC jack
fixboot
netstat -nr
The jumper is set to clear the BIOS settings

15. Which of the following commands can be executed from the run line in Windows XP?
Wireless Router
msconfig
QoS
Increases read/write speed

16. AWhich of the following components may cause a paper jam in a laser printer?
Start the PC in Enable VGA Mode; reboot after login in normal mode.
netstat
Disk Defragmenter
Faulty sensor - Worn paper feed roller

17. Which of the following malware types sits quietly in the background to collect and transmit sensitive information from a users computer?
Thermal compound
Spyware
The SATA controller card was not set as a boot device in the computer BIOS.
Mini PCI

18. After installing a new processor - the system reports the CPU is not running at the correct speed. Which of the following is the MOST likely cause?
check the hard drive to ensure it is working.
The front side bus speed or clock multiplier is wrong.
Power supply
The SATA controller card was not set as a boot device in the computer BIOS.

19. A power outage caused a computer to shut off while the operating system was running. Which of the following would a technician run to make sure the operating system was not damaged?
defrag
Spooler service is running.
Task Scheduler
chkdsk

20. A customer states that their laser printer keeps stating there is a paper jam but the customer does not see any paper jams. The technician inspects the printer and confirms that there is no paper jams and finds the printer does not make an attempt to
Event Viewer
One or more of the new memory modules are faulty and should be removed or replaced.
The laptop has the older miniPCI expansion slot and the new card uses miniPCI express.
Faulty sensor

21. A user reports that their CAD files will display correctly in low resolution but not in high resolution after installing a new graphics card. Which of the following will MOST likely fix this problem?
Update the video card drivers to the latest version.
The BIOS needs to be updated.
Corrupt MBR
The rollers on the printer need to be replaced.

22. A user states that they can use their laptop when attached to AC power - but it will not charge a new battery. Which of the following is the MOST likely problem?
Ensure all features of the system are functioning.
DHCP
Support multiple PCIe display adapters.
Faulty charging circuit

23. After replacing the RAM on a clients system - a technician gets a loud beeping noise and the computer will not successfully POST. Which of the following is the MOST likely cause of the problem?
One of the sticks of RAM is not seated properly.
Blu-Ray
Disable SSID broadcast
FAT32 cannot handle single files larger than 4GB.

24. When would be the optimum time to schedule a virus scan?
System properties>Hardware>Driver Signing>Select ignore
run IPCONFIG /RENEW.
After working hours
Task Manager

25. A technician is repeatedly called to a users desk because the user is being prompted during all installation of software and during the launching of certain programs. Which of the following features is causing this prompting to occur?
Change the jumper settings on the drive.
UAC
The memory is not properly seated.
Loopback test

26. When replacing a laptops hard drive - which of the following may need to be updated?
25
LCD power inverter.
One hard drive must be configured as master - and one as slave.
The system BIOS

27. A customer brings in their computer the day after a storm stating they are unable to dial into their ISP and a strange smell is coming from the computer; everything else works normally. Which of the following should be the NEXT step to resolve the is
They have been infected with malware.
Educate the user.
Three
Replace the modem.

28. Which of the following tools should a technician use when replacing a motherboard in a PC?
LCD backlight failure
Anti-static wrist strap
Make sure the PS/2 plugs and ports are color matched.
format d: /q

29. Each time a user tries to print a large color graphic the user receives an out of memory error message. The user needs to print the document now for an upcoming meeting. Which of the following would BEST solve the issue?
rdisk.exe
Blu-Ray
Format from the command line - Disk Management MMC Snap-In
Instruct the user to decrease the graphics resolution of the image.

30. A technician is installing a wireless small office home office (SOHO) network and wants to hide the network visibility for security purposes. Which of the following should the technician configure to accomplish this task?
Disable SSID broadcast
Install the Chipset Drivers
File searching
Turn off SSID broadcast.

31. Which of the following commands would a technician use to disable startup programs in Windows XP?
msconfig
There is too much electrical interference for the signal.
Services MMC Plug-in -Computer Management
C:Program Files

32. The technician backed-up users data for use on a new workstation. The user has reported that the workstation only allows a save as on this data. Which of the following is the MOST likely cause?
The CPU is overheating.
Employee Bs profile is set to use a virtual printer as the default printer.
Read only permissions
Use the Recovery Console and command fixboot.

33. A user wants to prevent certain individuals from using the Internet throughout the day in Windows Vista. Which of the following tools can be used to perform this action?
127.0.0.1
Parental Controls
Task Scheduler
The new toner cartridge is bad and should be replaced.

34. A technician powers on a user's PC and gets no video or POST. Which of the following is the BEST action to take to determine if this is a bad motherboard and/or CPU?
Remove all memory modules - power on the PC - listen and watch for the POST.
One device will need to be removed before an additional device will fit.
The BIOS needs to be updated.
Have the LCD screen replaced.

35. A user reports that even though their anti-virus program is detecting and removing viruses on their system - the malware returns after successive restarts on their Windows Vista machine. The user has restarted the machine four times already. Which of
A thumb drive is connected to the PC.
RAM
Use System Restore to restore the system to the point before the software was initially installed.
Have the user boot into Safe Mode by tapping F8 before Windows loads - and run the anti-virus scan once again.

36. A technician is installing a video card on a PC that currently has an onboard video card. The new video card is installed but will not display an image. Which of the following actions is required?
Remote Desktop
The pass phrase is not correct.
SSH
Disable the integrated video card.

37. Which of the following are commonly associated with dial-up networking?
ExpressCard
tracert
Performance Monitor
Public Switched Telephone Network (PSTN)

38. Which of the following is the BEST way to deny unauthorized computers access to a network?
Slow response - web page redirection or unable to display web pages
Use a network firewall.
Tuner card
Set the correct permissions for the user

39. Which of the following command line tools in Windows Vista is used for disk management?
MAC filtering - Disable SSID broadcast
A thumb drive is connected to the PC.
Read only permissions
Diskpart

40. Which of the following commands is used to review and repair protected Windows XP files?
sfc
Disk Management
BCD
No device driver found

41. Which of the following commands will allow a technician to change a FAT32 file system to an NTFS file system?
Run ipconfig /release then ipconfig /renew
convert
CAT6
Execute a Windows repair from the Windows setup media.

42. A user reports that their computer will no longer boot and is displaying a non-system disk or disk error message. While troubleshooting the problem - the technician notices a scraping noise within the PC when it is powered on. Which of the following
Use the Automatic Update feature built into the application - Use scripts.
Outdated signature files allowed a virus attack
User Account Control; it can be turned off under User Accounts in the Control Panel.
The internal hard drive has failed and needs to be replaced.

43. Which of the following is the proper order of user group rights - starting with the group having the most rights?
The rollers on the printer need to be replaced.
Remove the floppy disk.
Administrators - Power Users - Users - Guests
Two

44. Which of the following protocols uses port 443 by default?
Convert the partition to NTFS.
All sub-folders inherit the most restrictive permissions within the folder.
HTTPS
Reset the page count.

45. A user states they cannot eject the CD/DVD tray from their laptop to get a CD out. Which of the following could the user do to effectively remove the CD?
sfc
Faulty sensor - Worn paper feed roller
wf.msc
The technician failed to connect the antenna wires to theWiFi card.

46. A customer states that their laptop battery is not charging and it will not power on with the AC adapter. Which of the following would the technician use to check the AC adapter?
rdisk.exe
Oil from the skin can decrease coppers ability to conduct heat.
diskmgmt.msc
Multimeter

47. Which of the following operating systems uses Sync Center for offline file control?
Microsoft WindowsVista Enterprise
msconfig (choose startup from options)
Format from the command line - Disk Management MMC Snap-In
One device will need to be removed before an additional device will fit.

48. A customer states they cannot connect to a recently installed access point which is located just around the corner from their office. An elevator and a wiring closet are the only things between the customer and the access point. Which of the followin
Disk Management
The new movie is a Blu-ray disc and not compatible with the PC.
Have the user boot into Safe Mode by tapping F8 before Windows loads - and run the anti-virus scan once again.
There is too much electrical interference for the signal.

49. A technician has removed spyware from a users computer. Which of the following commands would BEST verify that all system files are intact and in their original versions?
The deny was selected on all share permissions
127.0.0.1
sfc
The second USB connector increases the power and enables functionality of the device.

50. A user cannot access the Internet via a proxy server. Which of the following ports needs to be set on the web browser proxy to allow HTTP traffic?
80
Unplug the CMOS battery - Switch on the reset jumper.
Firewall
Connects the processor to the main memory - measured in MHz