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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Which of the following will disable the UAC in Windows Vista?
Filters
The customers DNS server is unavailable.
Public Switched Telephone Network (PSTN)
Go to Control Panel (User Accounts and Family Safety) - User Accounts -Turn User Account Control on or off.

2. A customer wants to ensure that their new drive has the fastest transfer speed. Which of the following technologies should be recommended?
The drive is a dynamic disk moved from another system.
Netstat
SATA
Spooler service is running.

3. Which of the following information will be displayed with the command ipconfig /all?
MAC filtering
D. IP address - Subnet mask - Gateway - MAC address - DNS - Lease obtained/expiration.
gpupdate /force
Call a security technician to report.

4. By default - which of the following are needed to edit the boot.ini file directly if Show hidden files and folders is enabled in folder options?
Hard drive
diskmgmt.msc
%userprofile%AppDataLocal
Uncheck Hide protected operating system files in folder options - Uncheck the read only attribute in file properties.

5. After a new system board is installed on a laptop - the system fails to POST. Which of the following should be done FIRST?
\ALPHAC$
Reseat and check all cables.
Disable System Restore.
They have been infected with malware.

6. Users in an office are having problems connecting to certain resources outside of their network. The technician suspects that a router on the network has failed. Which of the following tools can be used to determine the point of failure on the networ
User Account Control; it can be turned off under User Accounts in the Control Panel.
The memory is not installed correctly.
SNMP
tracert

7. New software has been installed on a workstation and now the workstation is not functioning properly. The user tried to uninstall the software to return the system back to normal but that did not work. Which of the following would be the BEST method
IEEE 1394
Use System Restore to restore the system to the point before the software was initially installed.
Faulty sensor - Worn paper feed roller
The user has a USB drive in the system.

8. After replacing the RAM on a clients system - a technician gets a loud beeping noise and the computer will not successfully POST. Which of the following is the MOST likely cause of the problem?
Boot into the recovery console and runchkdsk /r
DHCP
Router
One of the sticks of RAM is not seated properly.

9. A customer reports that they are unable to access any network resources. To test the functionality of the customers NIC - the technician should use which of the following?
127.0.0.1
Loopback test
D. IP address - Subnet mask - Gateway - MAC address - DNS - Lease obtained/expiration.
Read only permissions

10. A technician needs to add a second processor to a computers motherboard. In which of the following sockets must the processor be installed?
Using Disk Manager - the new drive must be partitioned - Using Disk Manager - the new drive must be formatted.
CPU 1
FAT32 cannot handle single files larger than 4GB.
MBSA

11. Which of the following are the steps for setting up a PC to enable Remote Desktop connection in Windows XP Professional?
Go to the BIOS and change the boot order to use the hard drive.
C:UsersUser1
Parental Controls
My Computer>Properties>Remote Tab>Allow Users to connect remotely to this computer>Select Remote Users.

12. A technician is troubleshooting a PC that lost connectivity to a network. Which of the following tools would the technician use to view the network card configuration?
Thermal compound is not on the processor
C:windowssystem - C:windows
ipconfig /all
DHCP

13. In a Windows Vista workstation - a user reports that after installing a well-known Internet application certain network features do not function. Which of the following is MOST likely the issue?
Windows Firewall is blocking the port.
Run the chkdsk command.
The laptops AC adapter
It is there to protect against any changes being made to the OS that may be harmful and could make the OS unstable.

14. A user reports that their computer is unexpectedly shutting down. After several minutes - the computer can be powered on as normal. Which of the following is the MOST likely cause?
The CPU is overheating.
Toggle the NUM lock key.
The fans are not cooling properly.
RAM

15. A user has downloaded a game from the Internet. Afterwards they notice that links from search sites get redirected to unusual pages. After the problem is corrected - the user asks how the problem can be prevented in the future. The technician should
only obtain software from known and reputable sources.
Enable MAC filtering
Permissions on the folder containing the financial data.
DHCP

16. A user reports that their computer will no longer boot and is displaying a non-system disk or disk error message. While troubleshooting the problem - the technician notices a scraping noise within the PC when it is powered on. Which of the following
Listen for beep codes to determine if the video card needs reseated.
Pull the CMOS battery - Use the appropriate jumper on main board.
Four gigabytes
The internal hard drive has failed and needs to be replaced.

17. Each time a user tries to print a document; the user receives a out of memory error message. Which of the following would BEST solve the issue?
UAC
Windows Vista 32-bit can only address up to 3GB of memory.
Enable boot logging. In Safe Mode - read the ntbtlog.txt file.
Add additional RAM to the printer.

18. A home user reports that they can access the Internet but they are having issues connecting to the game server through their home wireless router. Which of the following settings should the technician adjust?
Backup theclients data onto removable media.
Socket 754
Port forwarding rules
SSID broadcast

19. A technician is updating a computer for a customer by removing their IDE drives and replacing them with SATA drives. The technician notes that these drives have a SATA power connection and a Molex connection. Which of the following is the BEST way to
convert
Connect only one of the power connections on the drive.
C:windowssystem - C:windows
Control Panel>Tools>Folder Options>File Types

20. Which of the following commands can prepare a new disk for use?
Pressing Ctrl-Alt-Del and selecting Task Manager - Right clicking on the task bar and selecting Task Manager.
format
ping /?
System Properties>Advanced>Environment variables>System variables

21. A technician has installed a faster CPU into a machine. When they boot the machine the POST shows that the new CPU is not running faster. Which of the following should be configured?
Clock multiplier
Boot into the recovery console and runchkdsk /r
C:users
Ensure the keyboard ribbon is firmly plugged into the motherboard.

22. If indexing is enabled on a local PC - which of the following will be directly affected?
Using either FAT or NTFS - the limit is three - With extended partitions - there is no limit
File searching
Use a mounted folder.
The WLAN card is 802.11b.

23. A desktop computer will POST and boot to the operating system. After a few minutes the system will suddenly turn itself off. It is unable to power on again for a few minutes. The problem repeats itself. Which of the following is MOST likely the cause
Enable port forwarding on the router for port 3389 to the IP address.
BOOT.INI
The CPU is overheating.
The fuser is not working properly.

24. An end user in a company is trying to research a new product - but whenever they go to a particular website - they receive a message that they do not have access to this site. Which of the following is the MOST likely cause for this problem?
format d: /q
The proxy server has been configured to block the site.
Faulty sensor - Worn paper feed roller
Windows Defender

25. A technician is sent out to troubleshoot a Windows XP Media Center PC being used in acustomers enclosed home theatre. The customer describes symptoms of random system shutdowns - especially when the PC is being used to record media or watch lengthy h
The small space is causing overheating.
Faulty charging circuit
Hard drive
Using either FAT or NTFS - the limit is three - With extended partitions - there is no limit

26. A user states that their Windows XP computer is running extremely slowly. It has a P4 3.2GHz processor and 256MB of RAM. A technician opens Task Manager and sees that CPU usage is at 25% and PF Usage is at 314MB. Which of the following is MOST likely
Not enough physical RAM installed.
Convert the partition to NTFS.
The USB hub was not externally powered.
Archive existing records and clear the application log.

27. Which of the following should be the FINAL step a technician should take once they have cleaned a system of a malware infection?
Access Point
msconfig
Disable DHCP
Educate the user.

28. Which of the following commands would a technician use to disable startup programs in Windows XP?
WPA-PSK
The chipset includes hyperthreading support.
msconfig
The network card in the users computer has failed.

29. Which of the following are possible solutions to the error message 'NTLDR not found'?
C:UsersUser1Desktop
RJ-11
Use the Recovery Console and command fixboot.
Change the jumper settings on the drive.

30. A user reports that VoIP telephone calls have static and a noticeable delay whenever other users are using the home network. Which of the following routing features should be used on the home network to resolve this issue?
Click on the printer icon and select cancel.
Any data on existing volumes will be permanently lost.
Disk Defragmenter
QoS

31. A computer takes a long time to boot to the operating system because it tries to load from the optical drive first. Which of the following is the MOST likely cause?
ping
NTBACKUP.EXE
The boot priority is set to CD-ROM in the BIOS.
The memory is not properly seated.

32. An end user reports that they are unable to access any websites or network resources by the fully qualified domain name (FQDN); however - the technician is able to access these resources by IP address. Which of the following is the MOST likely cause
Set the jumpers on both hard drives to C/S.
The customers DNS server is unavailable.
chkdsk /f
The device driver for the LCD is corrupt.

33. A technician is adding a new device to a system and is unable to find the driver disk. Which of the following is he BEST place to retrieve the latest drivers?

34. The Accounting Department reports that their new program runs on all computers except two. Which of the following logs will have the MOST information about this problem?
Check the DNS server.
fixboot
Applications log
Loose DC jack

35. A user is running defrag on a computer and the power goes out. When power is restored - which of the following is the BEST action to perform?
Disk Defragmentation
Turn the computer on and run chkdsk /r
System Information
User Account Control; it can be turned off under User Accounts in the Control Panel.

36. A user states that they have an invalid boot disk message on the computer after a reboot. Which of the following is the MOST likely reason?
Have the LCD screen replaced.
Add additional memory to the laser printer.
The user has a USB drive in the system.
Format from the command line - Disk Management MMC Snap-In

37. When removing a malware infection from a machine - which of the following modes should be used?
Safe Mode
The antivirus service is disabled.
c:users<<username>>
The Network Location Type is Public.

38. When getting an Inaccessible boot drive error - the FIRST step to solve the issue should be to:
Check for the correct print driver.
check the hard drive to ensure it is working.
A multimeter
ipconfig /release then ipconfig /renew

39. A user states they cannot eject the CD/DVD tray from their laptop to get a CD out. Which of the following could the user do to effectively remove the CD?
10 meters (33 feet)
One hard drive must be configured as master - and one as slave.
The technician failed to connect the antenna wires to theWiFi card.
The system is not providing enough power to the USB port.

40. A user is unable to receive FTP antivirus updates from the vendor but has network connectivity. Which of the following settings should be checked?
nslookup
Port 21 is open - The proxy setting in the antivirus application
Disable System Restore.
FDD

41. A user has recently reported that a PC is having a problem sending emails using an email client in the Windows XP system. However - the PC can receive emails. Which of the following could be responsible for this problem?
SMTP
msconfig (choose startup from options)
A processor of equal speed to CPU 0
Go to Control Panel (User Accounts and Family Safety) - User Accounts -Turn User Account Control on or off.

42. A technician is performing a DSL and telephone installation at the same time. In order to use the DSL connection and the phones at the same time - without interference - which of the following does the technician need to install?
Filters
Four gigabytes
Applications log
Use a network firewall.

43. A user wants to prevent certain individuals from using the Internet throughout the day in Windows Vista. Which of the following tools can be used to perform this action?
Thermal compound
convert
Regional and Language Options
Parental Controls

44. When turning on a PC a series of beeps is heard but no display is seen.Which of the following could be the issue?
The memory is not installed correctly.
fixboot
NTBACKUP.EXE
C:Documents and SettingsUser1

45. A user works daily with video production and needs portable storage which will allow them to transport their work back and forth from home. Taking the users storage and bandwidth requirements into consideration - which of the following would BEST sui
One hard drive must be configured as master - and one as slave.
Install more RAM.
An external hard drive connected viaeSATA.
netstat

46. A technician is troubleshooting a PC that is experiencing poor performance. Which of the following would be the BEST place for the technician to view the amount of RAM installed on the PC?
Control Panel>Tools>Folder Options>File Types
System Information
defrag
sfc /scannow

47. Which of the following allows IP addresses to be assigned automatically?
Read the manufacturers instructions.
DHCP
LCD power inverter.
Mount the SATA drive into an available 3.5 drive bay. Connect one end of a data cable to the drives signal connector - and the other to the SATA 0 connector on the motherboard. Connect an available 15-pin power connector to the drive.

48. When installing an external USB hard drive - which of the following is the maximum speed that can be expected when connecting to a USB 2.0 port?
wf.msc
Turn the computer on and run chkdsk /r
480Mbps
A processor of equal speed to CPU 0

49. A power outage caused a computer to shut off while the operating system was running. Which of the following would a technician run to make sure the operating system was not damaged?
Administrators - Power Users - Users - Guests
chkdsk
One device will need to be removed before an additional device will fit.
LCD backlight failure

50. Which of the following is a local host IP address?
Power supply tester
Unplug the CMOS battery - Switch on the reset jumper.
Thermal compound
127.0.0.1