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Test your basic knowledge |
Comptia A + Computer Repair Practicals
Start Test
Study First
Subjects
:
certifications
,
comptia-a-+
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. When using Device Manager - a red X indicates which of the following?
C:Documents and SettingsUser1
Device is disabled
RJ-11
Update the virus signatures.
2. A user running Windows XP experiences a power outage without first properly closing Windows. After rebooting - which of the following utilities can the user run to scan the hard drive and automatically fix errors?
Three
Using either FAT or NTFS - the limit is three - With extended partitions - there is no limit
chkdsk /f
Install the Chipset Drivers
3. A user wants to prevent certain individuals from using the Internet throughout the day in Windows Vista. Which of the following tools can be used to perform this action?
sfc
3
Parental Controls
NTBACKUP.EXE
4. On which of the following hard drive types must a technician change the jumper setting to match the motherboard/cabling combination?
PATA
Go to the BIOS and change the boot order to use the hard drive.
The laptops AC adapter
The ToggleKeys option is enabled.
5. A customer wants to ensure that their new drive has the fastest transfer speed. Which of the following technologies should be recommended?
SATA
nslookup
Set the CMOS jumper on the motherboard to clear
chkdsk
6. A technician needs to edit the default path in Windows XP. In which of the following can they accomplish this task?
20
A. The host computer is a portable computer - USB devices cannot be converted to a dynamic disk.
System Properties>Advanced>Environment variables>System variables
tracert
7. A user notices that the workstation is performing slowly and is populating .eml files after connecting to the network. The user has been disconnected for over two months. Which of the following is the MOST likely cause of the issue?
convert
Outdated signature files allowed a virus attack
25
Administrators - Power Users - Users - Guests
8. Unauthorized changes are being made to the customers router. Which of the following would MOST likely be the cause?
Open the computers RAM compartment and inspect the labels.
rdisk.exe
An AGP slot - A PCIe slot
The username and password are set to default.
9. A customer brings in a laptop with a non-functioning LCD screen that always remains black. However - when the technician connects the laptop to an external monitor the laptop will boot Windows normally. Which of the following actions should the techn
tracert - ping
Thermal compound
Check the functionality of the LCD cutoff switch
Oil from the skin can decrease coppers ability to conduct heat.
10. A technician is using msconfig and the OS does not recognize this as a valid command. Which of the following operating systems is the technician troubleshooting?
BitLocker drive encryption
Windows 2000
The memory is failing.
Configure a MAC filter for the permitted laptops.
11. Which of the following components could MOST likely cause a Non-system disk or disk error to occur after POST?
remove the CMOS battery.
Have the LCD screen replaced.
FDD
Thermal compound is not on the processor
12. Where in Windows XP SP2 Professional can a technician block incoming connections for programs and services?
The jumper is set to clear the BIOS settings
Windows Firewall
Toner probe
SATA
13. A Windows XP system stops booting with the error message NTLDR is missing.Which of the following is the BEST resolution for this problem?
Connect an audio cable between the drive and the sound card
One device will need to be removed before an additional device will fit.
Perform a printhead alignment test.
fixboot
14. A user reports that their Windows XP machine restarts automatically on boot and the screen flashes blue for half a second. Which of the following allows a technician to capture the error code?
Press F8 and select Disable Automatic Restart on System Failure.
Default User - All Users
Problem with the developing drum
tree
15. A client is having wireless network connection problems. The technician has determined that the location has a dead spot due to a concrete wall. Which of the following can the technician do to resolve the issue?
A local administrator must install the application.
The PC only has IDE ports available for expansion - not the needed SATA ports.
msconfig
Add an access point.
16. Which of the following should be disabled on a router - to use a static IP?
DHCP
Port forwarding
Faulty charging circuit
md
17. A user is reporting that the image on their CRT monitor is shaking and giving them eye strain. The technician notices the display is OK at first - then after a minute it begins wavering. Which of the following is the FIRST step the technician should
The first three octets of the MAC address.
Look around the monitor for items that maybe interfering with the display.
Remove the floppy disk.
SMTP
18. A technician needs to connect to a remote user using Remote Desktop.Which of the following will bring up Remote Desktop?
From the command line: net start spooler - Open the Services MMC>right click Print Spooler>Start
Start>Run>mstsc - Start>AllPrograms>Accessories>Communications>Remote Desktop
Go to the BIOS and change the boot order to use the hard drive.
RAID controller and two drives
19. Which of the following is a feature of Windows Vista User Account Control (UAC)?
format
Prevents unauthorized programs from being installed
An issue that will not prevent the basic function of the computer.
tracert
20. The standard port monitor in Windows XP uses which of the following protocols to configure and monitor the printer device status?
heck if user is a local administrator on the computer
SNMP
sfc
Apply thermal compound to the chip.
21. Which of the following procedures in a laptop would be needed to determine the type of RAM installed?
Control Panel>Administrative Tools>Services>SQL service>start - My Computer>Manage>Services and Applications>Services>SQL service>start
An external hard drive connected viaeSATA.
There are too many devices plugged into the USB hub.
Open the computers RAM compartment and inspect the labels.
22. A customer wants to add an internal IDE drive with the ability to write DVDs. The computer currently has two IDE hard disk drives - one IDE CD writing optical drive and a DVD read-only IDE optical drive. Which of the following should the technician r
The DHCP server is unavailable.
One device will need to be removed before an additional device will fit.
The hard drive needs to be replaced.
rdisk.exe
23. A USB cable has a mini-USB connector on one end and two standard size connectors on the other. Which of the following is the purpose of the second connector?
Turn off SSID broadcast.
The second USB connector increases the power and enables functionality of the device.
Two Type II cards - One Type III card
Disable DHCP
24. Each time a user tries to print a document; the user receives a out of memory error message. Which of the following would BEST solve the issue?
Add additional RAM to the printer.
SMTP
Power supply
10 meters (33 feet)
25. A customer has asked a technician to configure a RAID array that will provide data protection using the fewest number of disks. The computer has room for two additional drives. Which of the following RAID levels should be configured?
Pop-ups
RAID Level 1
Have the LCD screen replaced.
HDD failure
26. A client mentions the hard drive light is on continuously - and their computer is slow. Which of the following would the technician check to determine the MOST likely cause?
Defrag the hard drive.
The amount of memory
The BIOS needs to be updated.
After working hours
27. To enhance security on a Windows workstation - the default Guest group should be:
LCD power inverter.
DNS - HOSTS file
disabled.
Event Viewer
28. A technician is installing a high performance graphics card in a PCI express slot. Which of the following should be done FIRST after inserting the card into the slot?
Check themanufacturers website.
Connect the appropriate power cable.
heck if user is a local administrator on the computer
IEEE 1394
29. A technician purchases and installs a replacement motherboard for an older system. Which of the following should the technician do after the installation?
Update firmware.
Spooler service is running.
Power supply voltages
Ensure all features of the system are functioning.
30. A customer states they cannot print and they are getting a message that the print spooler has not started. Which of the following will correct this error in the LEAST amount of time?
From the command line: net start spooler - Open the Services MMC>right click Print Spooler>Start
Satellite
DHCP
edit boot.ini
31. After removing several obsolete programs from a PC - a user is experiencing slower than usuallyprocessing times. Which of the following would be the BEST way to speed up the processing?
Check Event Viewer to determine which service did not start - Run services.msc to see the state of each service listed.
Defrag the hard drive.
User Account Control (UAC).
The BIOS detected the PCIe video card and disabled the onboard video.
32. Which of the following tools could be used to test if a serial port on a laptop is functioning correctly?
Loopback plug
Parental Controls
Using either FAT or NTFS - the limit is three - With extended partitions - there is no limit
The memory is failing.
33. Which of the following computer management tools would be used to analyze an application error in Windows XP?
Event Viewer
An external hard drive connected viaeSATA.
Blu-Ray
Use the recovery console to run thefixmbr utility.
34. A technician is changing permissions on a folder. Which of the following is true regarding permissions?
The fuser is not working properly.
Power Users
The PC only has IDE ports available for expansion - not the needed SATA ports.
A deny permission overrides an allow permission.
35. A technician is troubleshooting a PC that will not turn on. The technician has determined that the PC is on a known good power outlet. Which of the following should the technician check NEXT?
Toner cartridge
Power supply
Device is disabled
A deny permission overrides an allow permission.
36. A customer wants to check whether they have the necessary tools enabled to prevent intrusions and virus attacks on a Windows Vista workstation. Which of the following tools can be used to display the current configuration?
Security Center
User Account Control (UAC).
The memory is failing.
Faulty sensor
37. A new firewall was installed on a system and since then a remote user has been unable to reach the file server. Which of the following should the technician verify is setup on the new firewall?
Toner probe
Port forwarding
Go to the BIOS and change the boot order to use the hard drive.
Cellular card is disabled in the BIOS.
38. Which of the following utilities - in Windows - can be configured to perform automatic disk defragmentation?
format d: /q
Task Scheduler
ipconfig /all
Check Event Viewer to determine which service did not start - Run services.msc to see the state of each service listed.
39. In Device Manage - an exclamation point next to a device indicates which of the following?
Driver Verifier Manager
Device conflict
Go to Control Panel (User Accounts and Family Safety) - User Accounts -Turn User Account Control on or off.
Cable tester
40. A user reports that their computer will no longer boot and is displaying a non-system disk or disk error message. While troubleshooting the problem - the technician notices a scraping noise within the PC when it is powered on. Which of the following
Use a mounted folder.
The internal hard drive has failed and needs to be replaced.
Format the drive and reload the system.
Wireless Router
41. A user reports that even though their anti-virus program is detecting and removing viruses on their system - the malware returns after successive restarts on their Windows Vista machine. The user has restarted the machine four times already. Which of
net help
Add additional memory to the laser printer.
Have the user boot into Safe Mode by tapping F8 before Windows loads - and run the anti-virus scan once again.
An issue that will not prevent the basic function of the computer.
42. A technician is troubleshooting a laptop LCD - and when the cover is opened nothing shows on the screen. Then all of a sudden the screen comes on and works fine. Which of the following should the technician check FIRST?
A
Lid switch
Enable MAC filtering
WPA2
43. Which of the following methods will restrict wireless access to specific devices?
NIC properties> Internet Protocol Properties
UAC
Determine the available wattage offered by the power supply andensure it meets the power needed for all of the system components.
MAC filtering
44. A user wants to track websites that certain individuals are going to throughout the day on Windows Vista. Which of the following tools can be used to perform this action?
Parental Controls
Power Users
dir
Connect an audio cable between the drive and the sound card
45. Which of the following command line utilities can be used to check for open ports?
Default Gateway
fixmbr
netstat
Task Manager
46. Which of the following commands will make a new directory?
md
Loose DC jack
C:Documents and SettingsUser1
The drive is a dynamic disk moved from another system.
47. A technician needs to access the files stored on the primary partition of a networked computer named ALPHA. The user of that computer has not setup any shared files or folders. Which of the following is an administrative share?
25
Connect an audio cable between the drive and the sound card
SMTP
\ALPHAC$
48. Which of the following devices can be configured to also be an access point?
DHCP
Update firmware.
Router
The username and password are set to default.
49. A user is unable to connect a digital video camera up to a PC to transfer photos.Which of the following expansion cards should MOST likely be installed to resolve this?
Blu-Ray discs are not compatible with DVD drives
IEEE 1394 card
Unplug the CMOS battery - Switch on the reset jumper.
Press F8 and select Disable Automatic Restart on System Failure.
50. A user reports that their computer is unexpectedly shutting down. After several minutes - the computer can be powered on as normal. Which of the following is the MOST likely cause?
Windows Defender
The technician failed to connect the antenna wires to theWiFi card.
The power supply does not provide enough wattage to power the new graphics card.
The fans are not cooling properly.