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Test your basic knowledge |
Comptia A + Computer Repair Practicals
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Subjects
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certifications
,
comptia-a-+
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Which of the following can be used to have applications and scripts run at regular intervals?
A local administrator must install the application.
Blu-Ray
802.11a
Task Scheduler
2. A three year old laptop fails to keep the accurate time. Which of the following is the MOST likelycause?
The CMOS battery is failing.
Microsoft WindowsVista Enterprise
Dependencies
The new toner cartridge is bad and should be replaced.
3. A technician is troubleshooting a PC that is experiencing poor performance. Which of the following would be the BEST place for the technician to view the amount of RAM installed on the PC?
System Information
Solid state
MAC filtering - Disable SSID broadcast
Faulty sensor
4. A user states their laptop will not stay on unless they hold the AC adapter plug in a certain position. Which of the following is the MOST likely cause?
The system BIOS
Loose DC jack
20
System date/time
5. When applying thermal compound to the top of a CPU - apply a:
Try paper from a different package of paper.
Control Panel>Tools>Folder Options>File Types
very thin layer - making sure to cover the CPU
Application
6. A customer states that their laser printer keeps stating there is a paper jam but the customer does not see any paper jams. The technician inspects the printer and confirms that there is no paper jams and finds the printer does not make an attempt to
The new toner cartridge is bad and should be replaced.
NIC will simultaneously transmit data in both directions at a time.
C. Turn off SSID - enable WPA2 - implement MAC filtering and change key every 30 days
Faulty sensor
7. A user reports that a newly installed external CD-RW is not working. A technician is called and he notes the user has the CD-RW drive - a flash disk - a rarely used external hard drive and a wireless network adapter plugged into an external USB hub.
Boot into the recovery console and runchkdsk /r
The USB hub was not externally powered.
Ntldr - boot.ini and ntdetect.com - or - IO.sys - boot.ini and ntboot.sys
Remote Desktop
8. Which of the following is the FIRST step a technician should take when installing a wireless network card?
Read the manufacturers instructions.
Windows 2000
Safe Mode
Quarantined
9. Which of the following wireless standards uses the 5GHz frequency?
Diskpart
802.11a
Disconnect the computer from the network.
Connect only one of the power connections on the drive.
10. A customer reports that a home wireless network is slow after the completion of the new apartment building nearby. Which of the following is the MOST secure solution for the problem?
Power supply
Check Event Viewer to determine which service did not start - Run services.msc to see the state of each service listed.
Turn on and configure BitLocker.
Enable MAC filtering.
11. Which of the following BEST explains the purpose of the Windows Recovery Console?
CAT6
Pop-ups
Allows a system to boot into a limited shell with command line functions.
Thermal compound is not on the processor
12. A user reports that after installing a PCIe video card into a system - the onboard video no longer displays. Which of the following is MOST likely the cause?
Map a new drive to an NTFS folder hosted by a different volume.
The BIOS detected the PCIe video card and disabled the onboard video.
The Network Location Type is Public.
Firewall
13. A customer wants to install a new writable optical drive. They have a very large collection of files and want the new drive to be able to archive. Which of the following drive technologies would allow them to archive their collection using the fewest
Multimeter
Blu-Ray
Socket 754
MBSA
14. A user reports that Drive Manager is showing a newly installed drive as a foreign drive. Which of the following is MOST likely the cause of this warning message?
SATA v2
The color depth is set too low. Open the Display Properties dialog box and set the Color Quality setting to Highest (64bit).
The drive is a dynamic disk moved from another system.
Spyware
15. Which of the following methods will restrict wireless access to specific devices?
Look around the monitor for items that maybe interfering with the display.
Add additional RAM to the printer.
MAC filtering
System Information
16. Which of the following does the ping command do?
Uncheck Hide protected operating system files in folder options - Uncheck the read only attribute in file properties.
A virus has infected the system.
Go to Control Panel> open User Accounts> Click Turn User Account Control On or Off> Click Continue>Clear the check box and click OK.
Communicates with network devices
17. Which of the following commands would a technician use to view the active application connections on a local PC to the network?
The RAM was not properly seated in its memory slot.
A local administrator must install the application.
Upgrade the power supply to a higher wattage model.
netstat
18. Which of the following commands would a technician use to disable startup programs in Windows XP?
ExpressCard
msconfig
A Blue I on a white field
ping windows.com
19. A technician is asked to build a system that will resist hard drive failure due to being dropped or excessive vibration. Which of the following hard drive types would be the BEST choice?
Toggle the NUM lock key.
Solid state drive
10 meters (33 feet)
msconfig (choose startup from options)
20. A printer is leaving a ghost image on the printed pages. Which of the following would MOST likely be causing the issue?
Toner cartridge
Connect only one of the power connections on the drive.
System file corruption
during a time of low activity
21. A technician suspects one of the workstations in the office is infected with malware. Which of the following are symptoms of a malware infection?
An AGP slot - A PCIe slot
Write all of the error message down immediately.
Add additional RAM to the printer.
Drive light is always on even when no programs are running. - Cannot perform any anti-virus updates.
22. To determine if remote host is reachable a technician would issue which of the following
dir
check the hard drive to ensure it is working.
ping
Thermal compound
23. A remote user is attempting to install a new external storage device on their computer. The user reports they only have one port open on the back of the device and the port is similar to the USB port their mouse is connected to. The port has a bevel
msconfig
IEEE 1394
Clock multiplier
Blu-Ray discs are not compatible with DVD drives
24. A customer has a wireless router with WEP enabled. The customer states it was working before but that they can no longer access the network or the Internet with their wireless PCs. After arriving onsite - the technician can see the SSID. The technici
The incorrect WEP is being used.
System Restore
NTBACKUP.EXE
Read only permissions
25. A user receives an Access is Denied error when trying to install an application on their computer. Which of the following should the technician check FIRST?
Go to Control Panel (User Accounts and Family Safety) - User Accounts -Turn User Account Control on or off.
Set the new printer as the default printer. - Add the new printer to users computer.
heck if user is a local administrator on the computer
Install more memory in the printer.
26. A technician is called for a computer that is not connecting to the network. Which of the following would be the MOST common tool used to identify the issue?
Examine the print queue - stop and then restart the spooler service.
User Account Control; it can be turned off under User Accounts in the Control Panel.
Boots the OS with minimum drivers
Cable tester
27. A user reports they have forgotten their BIOS password and is unable to boot their system. Which of the following describes the BEST method to correct this problem?
The amount of memory
Set the CMOS jumper on the motherboard to clear
msconfig
Set the jumpers on both hard drives to C/S.
28. A new firewall was installed and a customer reports that they can receive email but cannot send email. Which of the following protocols is being blocked?
SMTP
The USB plug is not seated properly. - The BIOS is not configured for USB support.
DHCP
-t
29. A user is reporting that the image on their CRT monitor is shaking and giving them eye strain. The technician notices the display is OK at first - then after a minute it begins wavering. Which of the following is the FIRST step the technician should
Look around the monitor for items that maybe interfering with the display.
Remediate the problem and then advise the customer on virus/spyware prevention.
DHCP
System Properties>Advanced Tab>Performance Options>Advanced Tab
30. A customer would like to assign the My Documents folder to a separate volume within
HTTPS
20
Use a mounted folder.
Enable MAC filtering.
31. A technician is replacing a wireless router on an existing small office home office (SOHO) network. The SSID - WPA and DHCP information has been correctly added. Which of the following must also be addressed?
Listen for beep codes to determine if the video card needs reseated.
Quarantined
The administrative password needs to be changed.
Set the CMOS jumper on the motherboard to clear
32. Which of the following utilities is used to perform a selective startup procedure?
The most restrictive permission overrides
User Account Control; it can be turned off under User Accounts in the Control Panel.
Outdated signature files allowed a virus attack
MSCONFIG
33. A stop error message Unable to locate component is on a users machine. The message displays right after POST. Which of the following is the MOST likely cause of this issue?
Power supply
System file corruption
Use recovery console and the fixboot command.
Task Manager
34. Shortly after a technician installed additional RAM in a users Windows 2000 workstation - the computer became stuck in a reboot loop. Which of the following will MOST likely restore the computers normal operation?
The drive is a dynamic disk moved from another system.
MSCONFIG
TRACERT
One or more of the new memory modules are faulty and should be removed or replaced.
35. Which of the following command will display a list of folders and files?
dir
That the proper amount of thermal paste has been applied.
A local administrator must install the application.
net view
36. A technician is trying to use the nslookup command. Which of the following needs to be installed before this command can be used?
No device driver found
Install a wireless range extender to boost the signal.
WindowsVista
TCP/IP
37. Which of the following permissions can be assigned when giving shared folder permissions but not when assigning NTFS permissions?
Change
Employee Bs profile is set to use a virtual printer as the default printer.
Inverter board
User Account Control (UAC).
38. A customer wants to add an internal IDE drive with the ability to write DVDs. The computer currently has two IDE hard disk drives - one IDE CD writing optical drive and a DVD read-only IDE optical drive. Which of the following should the technician r
The data cable is not seated properly.
One device will need to be removed before an additional device will fit.
There is too much electrical interference for the signal.
5 volts
39. Which of the following can be used to achieve the highest transfer rate for an external hard drive?
format d: /q
That the proper amount of thermal paste has been applied.
eSATA
Format from the command line - Disk Management MMC Snap-In
40. A user reports that when powering on their computer all they see is a black screen with a cursor. Which of the following is the FIRST step to determine the problem?
Defrag the hard drive.
Listen for beep codes to determine if the video card needs reseated.
Thermal compound is not on the processor
Cellular card is disabled in the BIOS.
41. A technician is replacing an LCD for a tablet PC but the touch screen functionality is not working. Which of the following is MOST likely the cause?
All sub-folders inherit the most restrictive permissions within the folder.
C:users
C:Windows
The device driver for the LCD is corrupt.
42. A technician replaces two 1GB DIMMs with two 2GB DIMMs. When the installed RAM amount is verified in Windows Vista - only 3GB appears. Which of the following is the MOST likely cause?
D. IP address - Subnet mask - Gateway - MAC address - DNS - Lease obtained/expiration.
Windows Vista 32-bit can only address up to 3GB of memory.
Four gigabytes
System Information
43. Which of the following devices can be configured to also be an access point?
Router
Using Disk Manager - the new drive must be partitioned - Using Disk Manager - the new drive must be formatted.
The small space is causing overheating.
The new toner cartridge is bad and should be replaced.
44. Which of the following will disable the UAC in Windows Vista?
Quarantined
Click on the printer icon and select cancel.
Go to Control Panel (User Accounts and Family Safety) - User Accounts -Turn User Account Control on or off.
Go to Control Panel> open User Accounts> Click Turn User Account Control On or Off> Click Continue>Clear the check box and click OK.
45. When would be the optimum time to schedule a virus scan?
DHCP
After working hours
25
D. IP address - Subnet mask - Gateway - MAC address - DNS - Lease obtained/expiration.
46. A user reports that their CAD files will display correctly in low resolution but not in high resolution after installing a new graphics card. Which of the following will MOST likely fix this problem?
In the Control Panel - select Administrative Tools - select Services -click on the Print Spooler service and select start.
Toggle the NUM lock key.
Satellite
Update the video card drivers to the latest version.
47. A user asked to have a second IDE hard drive installed on their computer. Which of the following should be done FIRST?
sigverif
Mount the SATA drive into an available 3.5 drive bay. Connect one end of a data cable to the drives signal connector - and the other to the SATA 0 connector on the motherboard. Connect an available 15-pin power connector to the drive.
md
Configure one of the HDD as master - and one as slave.
48. A client states that their Internet browser is running slow and there are multiple windows popping up onto the desktop. Which of the following is the BEST procedure to perform to resolve these issues?
rdisk.exe
Update anti-virus and malware software and scan.
Multimeter
There is no operating system on the hard drive.
49. A client has a problem with one of the workstations serial ports. Which of the following tools will diagnose the problem?
DHCP
HDD failure
Loop back plug
Move the secondary hard drive next to the primary hard drive and connect to the primary bus.Connect the new DVD drive as the slave on the secondary bus.
50. Which of the following protocols uses port 443 by default?
remove the AC power.
Socket 754
HTTPS
very thin layer - making sure to cover the CPU
Can you answer 50 questions in 15 minutes?
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