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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A user has installed a new firewall and wants to allow only web traffic. They have allowed port 80 on the firewall. When they test the connection they are unable to get to the secure websites. Which of the following should they configure to enable br
Allow port 443.
The administrative password needs to be changed.
Change
C:users

2. A technician would like to install a new primary SATA drive into a computer. Which of the following scenarios BEST describes the physical setup required for this task?
The network uses MAC filtering.
Mount the SATA drive into an available 3.5 drive bay. Connect one end of a data cable to the drives signal connector - and the other to the SATA 0 connector on the motherboard. Connect an available 15-pin power connector to the drive.
Disk Defragmenter
127.0.0.1

3. Which of the following tools would be used to format a partition but not the hard drive?
The Network Location Type is Public.
C:windowssystem - C:windows
Format from the command line - Disk Management MMC Snap-In
NTBTLOG.TXT

4. A laptop needs a wireless card upgrade. The technician attempts to install the new card with no success. The wireless card is a newer 802.11b/g/n card and the laptop itself was manufactured seven years ago. Which of the following is the MOST likely p
Disk Defragmenter
chkntfs
sfc
The laptop has the older miniPCI expansion slot and the new card uses miniPCI express.

5. A technician is replacing a hard drive with a new 30GB drive formatted with FAT32. While transferring a 5GB file an error appears indicating that the new drive has insufficient space for the transfer. Which of the following is the cause of the proble
FAT32 cannot handle single files larger than 4GB.
One device will need to be removed before an additional device will fit.
IEEE 1394
20

6. A user reports that an important file has been quarantined by the antivirus program. The technician should advise them the file has been:
net help
Disk Management MMC Plug-in
eSATA
copied to a safe location and can be recovered using the antivirus program.

7. A technician is troubleshooting a computer infected by a virus. After the technician is finished cleaning the drive - the technician should educate the customer on preventing further attacks by suggesting:
Clock multiplier
the customer purchase anti-virus software - update the anti-virus software frequently - and not to open any emails unless familiar with the sender.
The BIOS detected the PCIe video card and disabled the onboard video.
System Restore

8. A technician was asked to remediate a serious - on-going virus and spyware situation for a particular customer. Which of the following should the technician do?
System Information
Remediate the problem and then advise the customer on virus/spyware prevention.
Reset the page count.
Start the PC in Enable VGA Mode; reboot after login in normal mode.

9. In which of the following is the default location of user files (e.g. My Documents - Favorites - Desktop) in Windows Vista?
sfc
c:users<<username>>
sfc /scannow
Run ipconfig /release then ipconfig /renew

10. A technician notices that the computer locks up at times and maintains a high commit charge. Which of the following is the BEST solution to resolve this problem?
Services MMC Plug-in -Computer Management
Install more RAM.
Windows Defender
The customers DNS server is unavailable.

11. It is a companys policy to shut down all workstations at the end of the day. However - the majority of employees are leaving disks in their workstations and upon start up the next morning they are receiving a NTLDR is missing error. Which of the foll
Change the Boot order in the BIOS.
The CMOS battery needs to be replaced.
Cable modem> router> computer
Incorrect proxy settings

12. Which of the following command syntax tests if a Windows XP computer is configured to connect to the Internet?
ping windows.com
There is too much electrical interference for the signal.
Label every screws location and cable path - Ensure the technician wears an ESD strap.
A Blue I on a white field

13. A technician has just installed an upgraded graphics card. The computers power turns off before it finishes booting. Which of the following is the cause of the problem?
The power supply does not provide enough wattage to power the new graphics card.
25
C:Documents and SettingsUser1
tracert

14. A workgroup user reports not being able to print to the new printer. Everyone else in the workgroup can print to the new printer and the user can still automatically send print jobs to the old printer. Which of the following will solve the issue?
Replace the power supply.
Service Manager
Set the new printer as the default printer. - Add the new printer to users computer.
\ALPHAC$

15. Which of the following is the BEST response upon seeing a STOP error in Windows XP?
Check if the computer manufacturer uses a separate power inverter for the screen.
Not enough physical RAM installed.
bootcfg /rebuild
Write all of the error message down immediately.

16. A user reports that after adding several programs and files the computer is running slower. Which of the following can a technician suggest to correct this issue?
Run defrag
The fuser unit for damage
Update the BIOS.
The proxy server has been configured to block the site.

17. Which of the following information will be displayed with the command ipconfig /all?
D. IP address - Subnet mask - Gateway - MAC address - DNS - Lease obtained/expiration.
attrib test.doc -r -a -s -h
Disable SSID broadcast
Event Viewer Logs - Disk Management - Device Manager

18. A technician is resolving a computers IP address to a hostname but cannot remember the correct switch. Which of the following can the technician use to find the correct switch?
Disk Defragmenter
The device driver is not loaded.
ping /?
The device driver for the LCD is corrupt.

19. Which of the following is true for a 10/100 NIC running at full-duplex?
NIC will simultaneously transmit data in both directions at a time.
Go to Control Panel> open User Accounts> Click Turn User Account Control On or Off> Click Continue>Clear the check box and click OK.
C:users
RIMM modules must be installed in pairs.

20. A virus has been detected on a workstation. When the technician tries to manually delete the virus it is reported as in use by another application. Which of the following should be done FIRST to be able to delete the virus?
Boot in Safe Mode to remove.
Cable modem> router> computer
The customers wireless card is not compatible with the new router; they need to have a newer 802.11g card installed.
dir

21. A technician has been tasked with setting up mirrored disk storage on a Windows XP computer. Which of the following should be installed FIRST?
Ensure all features of the system are functioning.
The system is not providing enough power to the USB port.
Remove all memory modules - power on the PC - listen and watch for the POST.
RAID controller and two drives

22. A clients PC is having problems connecting to a certain website. Which of the following tools would be used to evaluate the hops taken from the clients PC to the website?
Control Panel>Administrative Tools>Services>SQL service>start - My Computer>Manage>Services and Applications>Services>SQL service>start
Go to Control Panel> open User Accounts> Click Turn User Account Control On or Off> Click Continue>Clear the check box and click OK.
IEEE 1394
TRACERT

23. Which of the following utilities determines how many CPU resources are being used by a service?
Two
Task Manager
A faulty HDD connection
Look around the monitor for items that maybe interfering with the display.

24. A customers office is located in their basement which is where the wireless router is located. The customers three desktop computers and network printer are hardwired. The customer reports a laptop connectivity issue in the second floor bedroom. Whic
Disk Management
Connect an audio cable between the drive and the sound card
Install a wireless range extender to boost the signal.
The memory is not installed correctly.

25. A technician has recovered a system from a virus infection but some of the system files were compromised. Which of the following tools can be run from the run dialog box to replace or repair system files?
Incorrect or corrupt driver
sfc /scannow
UAC
Disk Defragmentation

26. A technician is adding a secondary IDE hard drive to an older system. After installation and the first boot - the drive is not showing in Disk Management. Which of the following is the MOST likely cause of the issue?
BOOT.INI deleted
The new drives jumper is set for master.
Cable modem> router> computer
Socket 754

27. A user states they receive a message Boot device not found half of the time they boot theirsystem. Which of the following is the MOST likely cause?
The USB hub was not externally powered.
192.168.1.1
Use a mounted folder.
A faulty HDD connection

28. Which of the following commands allows a technician to scan protected files and check the files version?
Open the computers RAM compartment and inspect the labels.
System Properties>Advanced>Environment variables>System variables
sfc
convert

29. A user reports that a device is not working. Within the Device Manager - a yellow ! on the icon of a device indicates which of the following?
Set the correct permissions for the user
The device driver is not loaded.
Perform a printhead alignment test.
Thermal compound

30. An end user in a company is trying to research a new product - but whenever they go to a particular website - they receive a message that they do not have access to this site. Which of the following is the MOST likely cause for this problem?
Apply thermal compound to the chip.
The rollers on the printer need to be replaced.
UAC
The proxy server has been configured to block the site.

31. A technician is installing a new SATA drive into an older computer. Which of the following conditions can prevent the technician from being successful?
Examine the print queue - stop and then restart the spooler service.
Driver Verifier Manager
D. Power supply does not have the proper connections.
25

32. In which of the following locations is the Windows Vista local user settings found?
There is too much electrical interference for the signal.
RIMM modules must be installed in pairs.
%userprofile%AppDataLocal
DHCP service has stopped

33. A technician replaces two 1GB DIMMs with two 2GB DIMMs. When the installed RAM amount is verified in Windows Vista - only 3GB appears. Which of the following is the MOST likely cause?
RAM
Windows Vista 32-bit can only address up to 3GB of memory.
remove the AC power.
IEEE 1394

34. A client mentions the hard drive light is on continuously - and their computer is slow. Which of the following would the technician check to determine the MOST likely cause?
The amount of memory
C:Windows
Disk Defragmentation
netstat -nr

35. Which of the following should a technician perform to check a hard disk for corruption?
Run the chkdsk command.
The device driver for the LCD is corrupt.
Set the new printer as the default printer. - Add the new printer to users computer.
Set the correct permissions for the user

36. A user wants to add an optical drive to their computer to archive 100GB of data.Which of the following writable optical drives will allow them to archive this data using the fewest discs?
Blu-Ray
Make sure the PS/2 plugs and ports are color matched.
Power supply tester
D. IP address - Subnet mask - Gateway - MAC address - DNS - Lease obtained/expiration.

37. A user wants to upgrade their CPU. They currently have a processor from vendor A - but the user wants to purchase a different vendors CPU. Which of the following will MOST likely need to be upgraded in order to support a CPU from a different manufact
User Account Control; it can be turned off under User Accounts in the Control Panel.
Heatsink / cooling fan - Motherboard
Open the computers RAM compartment and inspect the labels.
The user has a USB drive in the system.

38. A technician is configuring a second router on a small office home office (SOHO) network. The first router is already assigning IP addresses. Which of the following should the technician perform on the second router to avoid possible IP address confl
Exclude the printers IP addresses from the DHCP scope.
Disable DHCP
tracert
Use a network firewall.

39. After installing a new processor - the system reports the CPU is not running at the correct speed. Which of the following is the MOST likely cause?
The front side bus speed or clock multiplier is wrong.
Perform a printhead alignment test.
Access Point
The USB hub was not externally powered.

40. A user would like secure file encryption on their new Windows Vista Enterprise PC. The user informs the technician that they do not wish to spend extra money on a solution. Which of the following is the BEST recommendation for the technician to make
Two Type II cards - One Type III card
convert
20
Turn on and configure BitLocker.

41. A remote user is attempting to install a new external storage device on their computer. The user reports they only have one port open on the back of the device and the port is similar to the USB port their mouse is connected to. The port has a bevel
A deny permission overrides an allow permission.
IEEE 1394
Two
Turn on and configure BitLocker.

42. Which of the following methods will restrict wireless access to specific devices?
The front USB ports were not connected to the system board header.
very thin layer - making sure to cover the CPU
Higher wattage power supply
MAC filtering

43. A technician changed the system date and time to display military time on a PC. Which of the following did the technician use to change this feature?
The device driver for the LCD is corrupt.
Regional and Language Options
The CMOS battery is failing.
25

44. A technician is troubleshooting a PC that will not turn on. The technician has determined that the PC is on a known good power outlet. Which of the following should the technician check NEXT?
The OS firewall is blocking the application.
dir /a
Power supply
Make sure the PS/2 plugs and ports are color matched.

45. By default - which of the following are needed to edit the boot.ini file directly if Show hidden files and folders is enabled in folder options?
Uncheck Hide protected operating system files in folder options - Uncheck the read only attribute in file properties.
Install more memory in the printer.
-t
QoS

46. A technician notices that after Windows Vista loads - the antivirus software does not start properly. Which of the following is the problem?
chkdsk
The device driver is not loaded.
The antivirus service is disabled.
netstat -nr

47. In Windows Vista - which of the following commands would be used to verify that the previous system shutdown routine was completely successful?
chkntfs
Remote Desktop
The front USB ports were not connected to the system board header.
Use a portable anti-static pad and wrist strap - ensuring all components remain on the mat - and the wrist strap is connected to the mat.

48. A customer wants to guard against Spyware on a Windows Vista workstation. Which of the following default programs is installed for this purpose?
Replace the power supply.
Windows Defender
Disk Manager
Driver Verifier Manager

49. A technician has installed a new wireless access point on an existing small office home office (SOHO) network with WPA security. All wireless computers connect to the new network except one computer that repeatedly asks for the key. Which of the foll
Boot in Safe Mode to remove.
Corrupt MBR
The pass phrase is not correct.
Label every screws location and cable path - Ensure the technician wears an ESD strap.

50. A technician is repairing a computer that will not start up. The technician notices the power button does not display any lights and the LED on the motherboard is off. Which of the following is the cause of the problem?
Incorrect proxy settings
rdisk.exe
20
Power supply