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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A technician is working on a laptop that boots up and displays a poor quality picture on the LCD. Which of the following is the BEST troubleshooting step to take?
Enable Public location
MAC filtering - Disable SSID broadcast
The CMOS battery is failing.
Plug in an external monitor to see if it is a device driver problem.

2. The memory in a notebook computer has been upgraded. The notebook will not power on. Which of the following is the MOST likely cause of this problem?
Remediate the problem and then advise the customer on virus/spyware prevention.
Connects the processor to the main memory - measured in MHz
MAC filtering
The power button is not working.

3. When converting a dynamic disk to a basic disk in Windows - which of the following will occur?
Any data on existing volumes will be permanently lost.
md
The computers CMOS battery has lost its charge.
QoS

4. A customer wants to install a new writable optical drive. They have a very large collection of files and want the new drive to be able to archive. Which of the following drive technologies would allow them to archive their collection using the fewest
The color depth is set too low. Open the Display Properties dialog box and set the Color Quality setting to Highest (64bit).
Thermal compound
Blu-Ray
tree

5. A user has a PC displaying the message No Operating System Found and the user hears a clicking noise. Which of the following devices should the technician check FIRST?
Hard drive
The paging file size settings need to be adjusted.
The laptop is configured to boot from the flash drive; the user should be instructed to remove the flash drive and reboot the laptop.
Disable System Restore.

6. A user works daily with video production and needs portable storage which will allow them to transport their work back and forth from home. Taking the users storage and bandwidth requirements into consideration - which of the following would BEST sui
FDD
Solid state
nslookup
An external hard drive connected viaeSATA.

7. A client calls after connecting the keyboard and mouse to a new computer. The client indicates that neither the keyboard nor the mouse works. The technician has determined these devices are connected through the PS/2 ports. Which of the following rec
Run Autochk.exe from the Windows Installation Disk.
Device Manager
C:users
Make sure the PS/2 plugs and ports are color matched.

8. Which of the following commands should be used to change a FAT volume into a NTFS volume?
The power button is not working.
Set the CMOS jumper on the motherboard to clear
convert
Disk Management MMC Plug-in

9. Which of the following is true regarding the number of volumes that can be created on a basic disk?
The jumper is set to clear the BIOS settings
Power supply voltages
sfc
Using either FAT or NTFS - the limit is three - With extended partitions - there is no limit

10. Which of the following commands would a technician use to view the active application connections on a local PC to the network?
netstat
Driver Verifier Manager
ping /?
WPA-PSK

11. After a printhead change - a user reports poor print quality on their inkjet printer. Which of the following should the technician do to resolve this issue?
Toggle the NUM lock key.
The system BIOS
Loose DC jack
Perform a printhead alignment test.

12. A computer has the below network configuration: IP Address: 192.168.1.5 Subnet mask: 255.255.255.0. Which of the following is the default gateway for the computer?
Unplug the CMOS battery - Switch on the reset jumper.
ping localhost
192.168.1.1
Task Manager

13. Each time a user tries to print a document; the user receives a out of memory error message. Which of the following would BEST solve the issue?
Add additional RAM to the printer.
chkdsk
Backup theclients data onto removable media.
Mini PCI

14. Which of the following BEST controls the amount of virtual memory in a Windows XP system?
System Properties - Advanced - Performance
Run ipconfig /release then ipconfig /renew
Enable MAC filtering.
Install an updated firmware on the BIOS

15. During boot - a technician gets the error message Windows could not start because of a computer disk hardware configuration problem. Which of the following is the MOST likely cause of this message?
Update the virus signatures.
BOOT.INI deleted
tree
The customers wireless card is not compatible with the new router; they need to have a newer 802.11g card installed.

16. A stop error message Unable to locate component is on a users machine. The message displays right after POST. Which of the following is the MOST likely cause of this issue?
System file corruption
Device Manager
Safe Mode
C:Usersuser1Desktop

17. Which of the following commands will result in all data being lost on the media selected?
netstat -nr
Upgrade the power supply to a higher wattage model.
A
format

18. A user reports they are unable to install an application on their PC. They are a member of the local PowerUsers group. They do not receive an error message - but they are prompted to reboot to complete the installation. After rebooting - the applicat
A local administrator must install the application.
Loop back plug
The system BIOS
A multimeter

19. A technician replaces two 1GB DIMMs with two 2GB DIMMs. When the installed RAM amount is verified in Windows Vista - only 3GB appears. Which of the following is the MOST likely cause?
Windows Vista 32-bit can only address up to 3GB of memory.
Thermal compound
Perform a printhead alignment test.
-t

20. A client explains their system is running slow - has trouble accessing the Internet and multiple windows are popping up on their own. Which of the following is the MOST likely cause?
Mount the SATA drive into an available 3.5 drive bay. Connect one end of a data cable to the drives signal connector - and the other to the SATA 0 connector on the motherboard. Connect an available 15-pin power connector to the drive.
A virus has infected the system.
WindowsVista
The user has a USB drive in the system.

21. To enhance security on a Windows workstation - the default Guest group should be:
Thermal compound
disabled.
tracert
Format the drive and reload the system.

22. A client is reporting that their system is operating slowly. The client has a 2GHz processor - 256MB of RAM - and a motherboard designed for gaming. Which of the following components would MOST likely need to be upgraded to increase performance?
Use recovery console and the bootcfg /rebuild command.
Use a mounted folder.
NTBTLOG.TXT
RAM

23. The recommended time to schedule an anti-virus scan is:
The first three octets of the MAC address.
Use System Restore to restore the system to the point before the software was initially installed.
during a time of low activity
The power supply does not provide enough wattage to power the new graphics card.

24. A technician is troubleshooting a PC that is blocking SMTP requests. Which of the following ports will the technician need to open?
LCD backlight failure
25
RAID 0
Socket 754

25. A user notices that the workstation is performing slowly and is populating .eml files after connecting to the network. The user has been disconnected for over two months. Which of the following is the MOST likely cause of the issue?
tracert - ping
Disable SSID broadcast
Outdated signature files allowed a virus attack
Have the user boot into Safe Mode by tapping F8 before Windows loads - and run the anti-virus scan once again.

26. A user is reporting that after replacing the toner cartridge on the laser printer it has started to produce print jobs with dirty spots around the page. Which of the following is the MOST likely cause of the problem?
The new toner cartridge is bad and should be replaced.
get
Listen for beep codes to determine if the video card needs reseated.
Port forwarding

27. A user has installed a second hard drive into a computer and receives a message stating Invalid Boot Volume. Which of the following should a technician recommend to solve this problem?
Connect the appropriate power cable.
The BIOS detected the PCIe video card and disabled the onboard video.
Start>Run>mstsc - Start>AllPrograms>Accessories>Communications>Remote Desktop
Set the jumpers on both hard drives to C/S.

28. The customer brings their mini-tower and a new DVD/RW drive they want installed. The technician finds a second hard drive in an empty 5.25 bay connected to the secondary bus and jumpered as a slave. The ribbon cable will not stretch from the primary
Disk Defragmenter
Move the secondary hard drive next to the primary hard drive and connect to the primary bus.Connect the new DVD drive as the slave on the secondary bus.
Oil from the skin can decrease coppers ability to conduct heat.
SATA

29. Which of the following are methods to automatically update the antivirus application?
Set the CMOS jumper on the motherboard to clear
Use the Automatic Update feature built into the application - Use scripts.
Wireless access point
Check for a floppy disk in the FDD.

30. Which of the following BEST describes a front side bus (FSB)?
Install an updated firmware on the BIOS
Use recovery console and the bootcfg /rebuild command.
Manufacturers guidelines for the beep codes
Connects the processor to the main memory - measured in MHz

31. A technician attempts to convert the E drive to a dynamic disk; however - the option to convert is not available. Which of the following is the MOST likely cause?
format
A. The host computer is a portable computer - USB devices cannot be converted to a dynamic disk.
The system partition is corrupt - The boot.ini file has been deleted.
The new movie is a Blu-ray disc and not compatible with the PC.

32. A user wants to ensure that when they connect to a public Wi-Fi network that they are protected against attackers. Which of the following settings will help in preventing intrusion in Windows Vista?
Enable Public location
WindowsVista
System Properties - Advanced - Performance
User Account Control; it can be turned off under User Accounts in the Control Panel.

33. An end user reports that a new disc they purchased will not play on their machine. The user states this new disc is a movie - but they have never had any issues watching movies purchased in the past. Which of the following is the MOST likely cause fo
ping -t
Hard drive
The new movie is a Blu-ray disc and not compatible with the PC.
netstat

34. Which of the following should a technician check FIRST if a Windows XP user is trying to print a document and is getting the error message Print sub-system not available?
Boot to Safe Mode with Networking and attempt updates - Apply updates manually by downloading the definition files on another machine.
Corrupt MBR
Use recovery console and the bootcfg /rebuild command.
Spooler service is running.

35. A technician installed an internal modem on a PC.Which of the following connector types will plug into the phone jack?
Event Viewer
Disk Defragmentation
RJ-11
The PC only has IDE ports available for expansion - not the needed SATA ports.

36. Which of the following protocols should be allowed through the firewall for a mail application?
Enable port forwarding on the router for port 3389 to the IP address.
Device Manager
The incorrect WEP is being used.
SMTP

37. A user reports that even though their anti-virus program is detecting and removing viruses on their system - the malware returns after successive restarts on their Windows Vista machine. The user has restarted the machine four times already. Which of
A thumb drive is connected to the PC.
nslookup
Have the user boot into Safe Mode by tapping F8 before Windows loads - and run the anti-virus scan once again.
C:Documents and SettingsUser1

38. A technician is troubleshooting a PC that will not obtain an IP address from the network. The NIC is setup for automatic IP addressing. Which of the following would be the MOST likely cause?
BOOT.INI deleted
Install more RAM.
-t
DHCP service has stopped

39. A user states that they could connect to their home wireless network with their laptop and now they cannot. Which of the following is the MOST likely issue?
143
Security Center
The user disabled theWiFi adapter with the hardware or software switch.
NIC properties> Internet Protocol Properties

40. A technician has removed spyware from a users computer. Which of the following commands would BEST verify that all system files are intact and in their original versions?
Windows Vista 32-bit can only address up to 3GB of memory.
Windows Defender
Go to Control Panel> open User Accounts> Click Turn User Account Control On or Off> Click Continue>Clear the check box and click OK.
sfc

41. A technician would like to create a spanned volume on two basic disks. Which of the following steps must be completed?
System properties>Hardware>Driver Signing>Select ignore
A virus has infected the system.
Create a striped set.
format

42. The technician has to format a new hard drive as a FAT32 file system. The hard drive capacity is 80GB. How many partitions will the technician have to create to use all of the hard drive capacity?
802.11a
Three
Performance Monitor
Set the CMOS jumper on the motherboard to clear

43. In a Windows Vista workstation - a user reports that after installing a well-known Internet application certain network features do not function. Which of the following is MOST likely the issue?
Windows Firewall is blocking the port.
Enable port forwarding on the router for port 3389 to the IP address.
User Account Control (UAC).
Three

44. A technician needs to edit the default path in Windows XP. In which of the following can they accomplish this task?
Format the drive and reload the system.
cacls
System Properties>Advanced>Environment variables>System variables
The paging file size settings need to be adjusted.

45. A users system is locking up after the Windows logo screen on boot-up. Which of the following is the BEST reason for this?
The power supply must have enough wattage to run all system hardware simultaneously.
The device is disabled.
The hard drive needs to be replaced.
Reset the page count.

46. A customer needs help as the application log is full. They want to leave it the same size but maintain existing entries for future reference. Which of the following is the BEST course of action?
md
Windows Defender
C:Documents and SettingsUser1
Archive existing records and clear the application log.

47. A user reports they cannot access the Internet. The technician has verified the users browser settings. The users PC has a static IP configuration. Which of the following is the NEXT step the technician should take?
RIMM modules must be installed in pairs.
sfc
Check the DNS server addresses and verify they are current.
PATA

48. A user reports not being able to print to a new printer but can print to an old printer. Everyone else in the same workgroup can print to the new printer. Which of the following will MOST likely solve the issue?

49. A customer wants to purchase a new motherboard that supports SLI. Which of the following will the new motherboard need to be able to do?
Device Manager
Adware
tracert
Support multiple PCIe display adapters.

50. When a computer is powered on - after POST it states No boot partition found.Which of the following is the MOST likely reason?
Update anti-virus and malware software and scan.
There is no operating system on the hard drive.
Drive light is always on even when no programs are running. - Cannot perform any anti-virus updates.
Run a scan in Safe Mode.