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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Which of the following is the FIRST step after a clean Windows XP Installation?
NIC properties> Internet Protocol Properties
Enable boot logging. In Safe Mode - read the ntbtlog.txt file.
Drive light is always on even when no programs are running. - Cannot perform any anti-virus updates.
Install the Chipset Drivers

2. A customer reports that a home wireless network is slow after the completion of the new apartment building nearby. Which of the following is the MOST secure solution for the problem?
Enable MAC filtering.
Disable SSID broadcast
WPA2
The DHCP client is unable to obtain an IP address from the DHCP server.

3. A technician determines a laser printer is jamming at the fusing unit. They have checked the paper path in the printer and it is clear of anything that could cause a paper jam. Which of the following is the BEST solution?
IEEE 1394
The system partition is corrupt - The boot.ini file has been deleted.
Try paper from a different package of paper.
sfc

4. The performance tab of Task Manager shows two CPUs. The system only has one physical CPU. Which of the following is the MOST likely cause?
CMOS battery
HTTPS
The chipset includes hyperthreading support.
Toner cartridge

5. A user wants to upgrade their CPU. They currently have a processor from vendor A - but the user wants to purchase a different vendors CPU. Which of the following will MOST likely need to be upgraded in order to support a CPU from a different manufact
Heatsink / cooling fan - Motherboard
Have the LCD screen replaced.
tracert
PATA

6. A technician would like to have a program start automatically during a specific time. Which of the following utilities would the technician use?
The front USB ports were not connected to the system board header.
Hard drive
Install the Chipset Drivers
Task Scheduler

7. A user reports that their Windows XP PC booted to a desktop which is presented with very rough colors and poor detail on all images displayed.Which of the following is the MOST likely cause and solution of the problem?
Enable port forwarding on the router for port 3389 to the IP address.
Port 21 is open - The proxy setting in the antivirus application
The color depth is set too low. Open the Display Properties dialog box and set the Color Quality setting to Highest (64bit).
The RAM was not properly seated in its memory slot.

8. A technician is replacing a heatsink. Which of the following will the technician MOST likely use to complete this job?
A corrupted or incorrect video driver is installed.
Thermal compound
Loopback test
Configure a MAC filter for the permitted laptops.

9. A user reports that the video on their computer has gone out. After determining that the onboard video is bad - a technician needs to install a new video card. Which of the following would support a new video card installation?
An AGP slot - A PCIe slot
very thin layer - making sure to cover the CPU
tracert
Thermal compound

10. A customer reports that the laptop screen turns all red then goes all blue when moving the LCD hinge. Which of the following is the BEST description of the problem?
msconfig
The LCD cable is pinched
D. IP address - Subnet mask - Gateway - MAC address - DNS - Lease obtained/expiration.
ipconfig /all

11. A computer will not complete POST and a series of beeps is heard.Which of the following is the BEST material for the technician to consult?
Connect only one of the power connections on the drive.
Manufacturers guidelines for the beep codes
MBSA
Go to Control Panel> open User Accounts> Click Turn User Account Control On or Off> Click Continue>Clear the check box and click OK.

12. A user needs to use the IP address to connect to a remote device. Which of the following command line tools will determine the IP address using the hostname of a remote device?
nslookup
Netstat
The memory is not properly seated.
fixmbr

13. Which of the following are possible solutions to the error message 'NTLDR not found'?
Use the Recovery Console and command fixboot.
Change the Boot order in the BIOS.
Netstat
Parental Controls

14. A technician needs to add a second processor to the empty socket on a computers motherboard. Which of the following should be used?
A processor of equal speed to CPU 0
tracert
Control Panel>Administrative Tools>Services>SQL service>start - My Computer>Manage>Services and Applications>Services>SQL service>start
RIMM modules must be installed in pairs.

15. When a SMART error is received on a computer - which of the following devices MOST likely has a problem?
Hard disk
dir /a
attrib test.doc -r -a -s -h
The CMOS battery needs to be replaced.

16. Which of the following utilities would a technician use to verify that a sound card is correctly installed on a PC?
Add an access point.
IEEE 1394
netsh firewall show state
Device Manager

17. Users in an office are having problems connecting to certain resources outside of their network. The technician suspects that a router on the network has failed. Which of the following tools can be used to determine the point of failure on the networ
Ntldr - boot.ini and ntdetect.com - or - IO.sys - boot.ini and ntboot.sys
Press F8 and select Disable Automatic Restart on System Failure.
tracert
Install the Chipset Drivers

18. Which of the following is true regarding the number of volumes that can be created on a basic disk?
Using either FAT or NTFS - the limit is three - With extended partitions - there is no limit
Mini PCI
No device driver found
Keyboard

19. A technician installs a new USB inkjet printer for a client. The client tests the printer by printing several pages. The text output is unreadable. Which of the following is the BEST solution for the problem?
Defrag the hard drive.
Install the correct drivers.
Blu-Ray
Corrupt MBR

20. A Windows XP system locks up after the GUI starts to load. The system will start in Safe Mode. The Event Viewer reports that a driver failed to load. Which of the following methods would help diagnose the problem?
Enable boot logging. In Safe Mode - read the ntbtlog.txt file.
Filters
The memory is not properly seated.
Device driver issues

21. A technician has recovered a system from a virus infection but some of the system files were compromised. Which of the following tools can be run from the run dialog box to replace or repair system files?
The memory is not properly seated.
The USB hub was not externally powered.
Ensure the keyboard ribbon is firmly plugged into the motherboard.
sfc /scannow

22. A remote user is attempting to install a new external storage device on their computer. The user reports they only have one port open on the back of the device and the port is similar to the USB port their mouse is connected to. The port has a bevel
The laptop is configured to boot from the flash drive; the user should be instructed to remove the flash drive and reboot the laptop.
IEEE 1394
Read only permissions
Power Users

23. Which of the following commands will resolve a host name to an IP address?
Remove the floppy disk.
C:Program Files
nslookup
The device driver is not loaded.

24. A computer has the below network configuration: IP Address: 192.168.1.5 Subnet mask: 255.255.255.0. Which of the following is the default gateway for the computer?
Remove the floppy disk.
bootcfg /rebuild
192.168.1.1
Find the proper manufacturer documentation.

25. A technician has been tasked with setting up mirrored disk storage on a Windows XP computer. Which of the following should be installed FIRST?
RAID controller and two drives
3
The use of a flash drive to copy the script into all the desktops.
480Mbps

26. Which of the following commands would a technician use to view the active application connections on a local PC to the network?
netstat
25
Install more RAM.
tree

27. Which of the following commands will allow a technician to disable startup programs?
Incorrect or corrupt driver
Communicates with network devices
diskmgmt.msc
msconfig (choose startup from options)

28. When printing a document an out of memory error is displayed on the printer. Which of the following is MOST likely the issue?
The file is too large for the printer.
Configure a MAC filter for the permitted laptops.
TRACERT
C:users

29. In a Windows Vista workstation - a user reports that after installing a well-known Internet application certain network features do not function. Which of the following is MOST likely the issue?
The CMOS battery is defective.
%systemdrive%Users
Windows Firewall is blocking the port.
The laptop is configured to boot from the flash drive; the user should be instructed to remove the flash drive and reboot the laptop.

30. Members of which of the following groups are able to run legacy and certified applications - but do not have full system permissions in Windows XP?
Faulty sensor - Worn paper feed roller
Power Users
Control Panel>Administrative Tools>Services>SQL service>start - My Computer>Manage>Services and Applications>Services>SQL service>start
Reseat and check all cables.

31. A technician uses DHCP for all computers on the network and static IP addresses for all printers on the network. Which of the following will enforce this policy?
Exclude the printers IP addresses from the DHCP scope.
The WLAN card is 802.11b.
format d: /q
Faulty sensor - Worn paper feed roller

32. A users machine is hanging right after the Windows splash screen occurs. The mouse cursor tracks - but the system is otherwise unresponsive. Which of the following is the MOST likely cause of this problem?
Device driver issues
The DHCP server is unavailable.
De-select PausePrinting from within the Printer menu on the users computer.
The CPU is overheating.

33. A user states that their Windows XP computer is running extremely slowly. It has a P4 3.2GHz processor and 256MB of RAM. A technician opens Task Manager and sees that CPU usage is at 25% and PF Usage is at 314MB. Which of the following is MOST likely
Not enough physical RAM installed.
Turn on and configure BitLocker.
Cable tester
Unplug the CMOS battery - Switch on the reset jumper.

34. If indexing is enabled on a local PC - which of the following will be directly affected?
File searching
The floppy drive
The paging file size settings need to be adjusted.
Exclude the printers IP addresses from the DHCP scope.

35. Which of the following commands is used to review and repair protected Windows XP files?
Backup theclients data onto removable media.
sfc
Map a new drive to an NTFS folder hosted by a different volume.
Disable DHCP

36. A user reports their system is displaying an error message NTLDR is missing.Which of the following is the MOST likely cause for this error?
defrag
The power supply is not supplying enough power.
BitLocker drive encryption
Corrupt MBR

37. Which of the following would have to be disabled on a PC if a user wants to assign a static IP address on that PC?
IDE but with an adapter
Add the new printer to user's computer.
System date/time
DHCP

38. A client would like to utilize NTFS permissions to restrict access to the payroll folder. The clients rights are assigned as follows: AccountantsFull control - AdministrativeAssistants Read ManagersRead & execute - The client selects deny on all shar
Add the new printer to user's computer.
D. IP address - Subnet mask - Gateway - MAC address - DNS - Lease obtained/expiration.
The deny was selected on all share permissions
User Account Control; it can be turned off under User Accounts in the Control Panel.

39. Which of the following PING command switches will not stop until the technician tells it to?
Sidebar
-t
Determine the available wattage offered by the power supply andensure it meets the power needed for all of the system components.
An issue that will not prevent the basic function of the computer.

40. A customer cannot print certain PDF documents on their laser printer. The print job is a multi- page large PDF with multiple colors. Which of the following is the MOST likely solution?
The network uses MAC filtering.
The power supply is not supplying enough power.
Add additional memory to the laser printer.
Disable the integrated video card.

41. Which of the following is the name of the Windows Vista application that will display items such as a clock - weather and thumbnails on the desktop at startup?
Apply thermal compound to the chip.
netsh firewall show state
chkntfs
Sidebar

42. A laptop needs a wireless card upgrade. The technician attempts to install the new card with no success. The wireless card is a newer 802.11b/g/n card and the laptop itself was manufactured seven years ago. Which of the following is the MOST likely p
The BIOS detected the PCIe video card and disabled the onboard video.
Mini PCI
The DHCP server is unavailable.
The laptop has the older miniPCI expansion slot and the new card uses miniPCI express.

43. Which of the following BEST describes a front side bus (FSB)?
Hard disk
Connects the processor to the main memory - measured in MHz
The fuser is not working properly.
Faulty sensor

44. A client is having problems sending their email. If the company uses SMTP - which of the following ports is configured by default on their email client to allow mail out?
fixmbr
dir /a
25
Boot into Safe Mode and remove browser helper objects.

45. A technician is troubleshooting a laptop LCD - and when the cover is opened nothing shows on the screen. Then all of a sudden the screen comes on and works fine. Which of the following should the technician check FIRST?
Loop back plug
Update the BIOS.
Lid switch
Multimeter

46. After replacing the RAM on a clients system - a technician gets a loud beeping noise and the computer will not successfully POST. Which of the following is the MOST likely cause of the problem?
One of the sticks of RAM is not seated properly.
Port forwarding
The device driver for the LCD is corrupt.
services.msc

47. Which of the following command line tools in Windows Vista is used for disk management?
TRACERT
NIC will simultaneously transmit data in both directions at a time.
In the BIOS - enable WOL
Diskpart

48. A new processor is released and the motherboard manufacturer states that it will be supported. When starting up the workstation with the newly installed processor - multi-beep codes are generated.Which of the following is the MOST likely cause?
The BIOS needs to be updated.
Change
The SATA controller card was not set as a boot device in the computer BIOS.
Change the jumper settings on the drive.

49. Which of the following BEST explains the purpose of safe mode?
There are too many devices plugged into the USB hub.
Boots the OS with minimum drivers
The proxy server has been configured to block the site.
Internal antennas not connected.

50. A user has a computer with a 100GB IDE hard drive formatted as a single FAT32 partition. This drive is only used to store data. The user adds a second 100GB hard drive and wants to mirror the two drives. When the user goes to disk management there is
The front side bus speed or clock multiplier is wrong.
Blu-Ray
SMTP
Convert both drives to a dynamic disk.