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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A customer requests that a technician setup a secure small office home office (SOHO) wirelessnetwork. Which of the following adds security to the network?
MAC filtering - Disable SSID broadcast
Unplug the CMOS battery - Switch on the reset jumper.
Enable MAC filtering.
gpupdate /force

2. In a Windows Vista workstation - a user reports that after installing a well-known Internet application certain network features do not function. Which of the following is MOST likely the issue?
/bootlogo /noguiboot
Higher wattage power supply
the chip has to be seated properly and locked down to be detected.
Windows Firewall is blocking the port.

3. Good examples of malware prevention in Windows XP?
Run defrag
The BIOS needs to be updated.
Add an access point.
Use a trusted aggressive pop-up blocker. - Avoid notorious websites and hyperlinks.

4. A hard drive set as a dynamic disk is moved from oneWindows computer to another. None of the disks are seen in My Computer. Which of the following tools would be BEST to start troubleshooting?
tracert
Disk Management MMC Plug-in
The front side bus speed or clock multiplier is wrong.
Cellular card is disabled in the BIOS.

5. A technician is installing a new SATA drive into an older computer. Which of the following conditions can prevent the technician from being successful?
IDE but with an adapter
The pass phrase is not correct.
D. Power supply does not have the proper connections.
There is no operating system on the hard drive.

6. A technician is adding a new device to a system and is unable to find the driver disk. Which of the following is he BEST place to retrieve the latest drivers?

7. A client mentions the hard drive light is on continuously - and their computer is slow. Which of the following would the technician check to determine the MOST likely cause?
The amount of memory
Configure a MAC filter for the permitted laptops.
No device driver found
Read only permissions

8. Which of the following encryption methods requires a 10-digit network key?
An AGP slot - A PCIe slot
Install the correct drivers.
64-bit WEP
Cable tester

9. Which of the following is the name of the Windows Vista application that will display items such as a clock - weather and thumbnails on the desktop at startup?
The boot priority is set to CD-ROM in the BIOS.
Sidebar
Run defrag
FAT32 cannot handle single files larger than 4GB.

10. A customer is experiencing problems with the display after their computer is fully booted but reports seeing the BIOS splash screen during boot. Which of the following would MOST likely be the cause?
That the proper amount of thermal paste has been applied.
rdisk.exe
A corrupted or incorrect video driver is installed.
Convert both drives to a dynamic disk.

11. Which of the following computer management tools would be used to restart the print spooler in Windows XP?
Applications log
the customer purchase anti-virus software - update the anti-virus software frequently - and not to open any emails unless familiar with the sender.
Services
A virus has infected the system.

12. A user reports that their CAD files will display correctly in low resolution but not in high resolution after installing a new graphics card. Which of the following will MOST likely fix this problem?
Update the video card drivers to the latest version.
Check the DNS server addresses and verify they are current.
Ensure the keyboard ribbon is firmly plugged into the motherboard.
The BIOS needs to be updated.

13. A technician has installed a new wireless access point on an existing small office home office (SOHO) network with WPA security. All wireless computers connect to the new network except one computer that repeatedly asks for the key. Which of the foll
The administrative password needs to be changed.
diskmgmt.msc
The pass phrase is not correct.
Mini PCI

14. A user reports that email is working but they are unable to access the Internet. Which of the following is the NEXT step in solving the issue?
Multimeter
Format the drive and reload the system.
The CMOS battery needs to be replaced.
Check the DNS server.

15. A customer states they cannot connect to a recently installed access point which is located just around the corner from their office. An elevator and a wiring closet are the only things between the customer and the access point. Which of the followin
There is too much electrical interference for the signal.
Map a new drive to an NTFS folder hosted by a different volume.
The driver CD is for Windows XP only.
DHCP service has stopped

16. Which of the following cable types should a technician use to support a 1Gbps SOHO LAN?
Loopback test
Diskpart
The fans are not cooling properly.
CAT6

17. A technician powers on a user's PC and gets no video or POST. Which of the following is the BEST action to take to determine if this is a bad motherboard and/or CPU?
Netstat
Remove all memory modules - power on the PC - listen and watch for the POST.
Blu-Ray
chkdsk

18. A Windows XP system stops booting with the error message NTLDR is missing.Which of the following is the BEST resolution for this problem?
Use a mounted folder.
The first three octets of the MAC address.
The Network Location Type is Public.
fixboot

19. A user reports they can no longer change the web browser home page. Which of the following is MOST likely the problem?
sfc
They have been infected with malware.
Manually start the service.
DNS - HOSTS file

20. A technician was asked to remediate a serious - on-going virus and spyware situation for a particular customer. Which of the following should the technician do?
Remediate the problem and then advise the customer on virus/spyware prevention.
nslookup
ping windows.com
edit boot.ini

21. A virus has been detected on a workstation. When the technician tries to manually delete the virus it is reported as in use by another application. Which of the following should be done FIRST to be able to delete the virus?
Thermal compound
Boot order in the BIOS
Power supply tester
Boot in Safe Mode to remove.

22. A technician is troubleshooting a PC that will not obtain an IP address from the network. The NIC is setup for automatic IP addressing. Which of the following would be the MOST likely cause?
ipconfig /all
A Blue I on a white field
DHCP service has stopped
Administrators - Power Users - Users - Guests

23. While troubleshooting a network connection issue on a Windows XP workstation - a technician would like to see a list of all available network commands. Which of the following commands should the technician type?
NIC properties> Internet Protocol Properties
Backup theclients data onto removable media.
net help
Use a network firewall.

24. A technician has installed a faster CPU into a machine. When they boot the machine the POST shows that the new CPU is not running faster. Which of the following should be configured?
NIC will transmit data in only one direction at a time.
Performance Monitor
Clock multiplier
chkdsk

25. A user reports that a program in Windows XP is not responding. A technician remotes into the user's computer to end the process. Which of the following is used to force the program to shutdown?
Apply thermal compound to the chip.
Manually start the service.
In the BIOS - enable WOL
Task Manager

26. Which of the following commands allows the technician to find where packets are being lost on the network?
tracert
My Computer>Properties>Remote Tab>Allow Users to connect remotely to this computer>Select Remote Users.
Multimeter
The driver CD is for Windows XP only.

27. A Windows XP system locks up after the GUI starts to load. The system will start in Safe Mode. The Event Viewer reports that a driver failed to load. Which of the following methods would help diagnose the problem?
ipconfig /release then ipconfig /renew
Power supply
Enable boot logging. In Safe Mode - read the ntbtlog.txt file.
PCIe graphics card

28. If a technician is traveling outside of the US - which of the following should be checked before setting up a workstation?
Voltage setting
Use System Restore to restore the system to the point before the software was initially installed.
nslookup
Convert the partition to NTFS.

29. The standard port monitor in Windows XP uses which of the following protocols to configure and monitor the printer device status?
Power Users
Three
Install more RAM.
SNMP

30. In which of the following is the default location of user files (e.g. My Documents - Favorites - Desktop) in Windows Vista?
Netstat
disabled.
Start>Run>typesfc /scannow>ok
c:users<<username>>

31. A USB cable has a mini-USB connector on one end and two standard size connectors on the other. Which of the following is the purpose of the second connector?
The second USB connector increases the power and enables functionality of the device.
The drive is a dynamic disk moved from another system.
Corrupt MBR
Convert the partition to NTFS.

32. Which of the following files are required to startWindows XP boot process?
Ntldr - boot.ini and ntdetect.com - or - IO.sys - boot.ini and ntboot.sys
NTBACKUP.EXE
The WLAN card is 802.11b.
The CMOS battery is defective.

33. A user is experiencing system instability since upgrading to Windows XP Professional. After troubleshooting - the technician states it is a driver incompatibility issue. Which of the following Windows utilities allows a technician to monitor and trou
sigverif
attrib test.doc -r -a -s -h
Remote Desktop
Filters

34. Shortly after the Press Ctrl-Alt-Delete to login screen appears in Windows XP - a user gets the error One or more services failed to start. Which of the following locations could be accessed to identify the service that did not start and attempt to s
check the hard drive to ensure it is working.
QoS
Oil from the skin can decrease coppers ability to conduct heat.
Computer Management - Services MMC Plug-in

35. A laptop needs a wireless card upgrade. The technician attempts to install the new card with no success. The wireless card is a newer 802.11b/g/n card and the laptop itself was manufactured seven years ago. Which of the following is the MOST likely p
The print head needs to be adjusted.
The laptop has the older miniPCI expansion slot and the new card uses miniPCI express.
format
Incorrect proxy settings

36. Members of which of the following groups are able to run legacy and certified applications - but do not have full system permissions in Windows XP?
A processor of equal speed to CPU 0
Power Users
Wireless access point
%systemdrive%Users

37. A technician notices that the computer locks up at times and maintains a high commit charge. Which of the following is the BEST solution to resolve this problem?
Remove the floppy disk.
Install more RAM.
msconfig
MAC filtering

38. A three year old laptop fails to keep the accurate time. Which of the following is the MOST likelycause?
The CMOS battery is failing.
80
System date/time
The boot priority is set to CD-ROM in the BIOS.

39. During POST a beep can be heard - and the computer does not boot. Which of the following BEST describes the problem?
A deny permission overrides an allow permission.
RAM failure
%systemdrive%Users
Services MMC Plug-in -Computer Management

40. On a Windows Vista PC - where are the user files located?
C:users
CPU 1
Format from the command line - Disk Management MMC Snap-In
Call a security technician to report.

41. A client has a program that they want to run everyday at a certain time. Which of the following can a technician use to accomplish this?
MSCONFIG
Task Scheduler
A deny permission overrides an allow permission.
Pressing Ctrl-Alt-Del and selecting Task Manager - Right clicking on the task bar and selecting Task Manager.

42. In NTFS file permissions - which of the following permissions is an option?
TCP/IP
Modify
C:users
The incorrect WEP is being used.

43. A technician has installed a maintenance kit on a laser printer and replaced all consumables. Which of the following should the technician do NEXT?
The BIOS needs to be updated.
Port forwarding rules
Reset the page count.
The memory is not installed correctly.

44. A technician is troubleshooting a computer infected by a virus. After the technician is finished cleaning the drive - the technician should educate the customer on preventing further attacks by suggesting:
Cable modem> router> computer
Set the new printer as the default printer. - Add the new printer to users computer.
the customer purchase anti-virus software - update the anti-virus software frequently - and not to open any emails unless familiar with the sender.
SNMP

45. Which of the following is a feature of Windows Vista User Account Control (UAC)?
The small space is causing overheating.
Prevents unauthorized programs from being installed
Spooler service is running.
CPU 1

46. A technician is using msconfig and the OS does not recognize this as a valid command. Which of the following operating systems is the technician troubleshooting?
ping localhost
System date/time
The data cable is not seated properly.
Windows 2000

47. A technician is troubleshooting a laptop LCD - and when the cover is opened nothing shows on the screen. Then all of a sudden the screen comes on and works fine. Which of the following should the technician check FIRST?
Lid switch
Wireless access point
USB
msconfig

48. A technician is asked to build a system that will resist hard drive failure due to being dropped or excessive vibration. Which of the following hard drive types would be the BEST choice?
Ensure the keyboard ribbon is firmly plugged into the motherboard.
NIC will transmit data in only one direction at a time.
RAID 0
Solid state drive

49. A user reports that their system is starting to run slower - especially when opening large local files. The system has sufficient RAM for the users applications - but the hard drive seems to have higher than normal activity when opening large files.
Archive existing records and clear the application log.
Disk Defragmenter
One device will need to be removed before an additional device will fit.
gpupdate /force

50. Which of the following commands will show print and file shares on a PC?
Add an access point.
The device driver for the LCD is corrupt.
143
net view