Test your basic knowledge |

Comptia A + Computer Repair Practicals

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A customer reports that they are unable to access any network resources. To test the functionality of the customers NIC - the technician should use which of the following?






2. Members of which of the following groups are able to run legacy and certified applications - but do not have full system permissions in Windows XP?






3. A user reports that their system is starting to run slower - especially when opening large local files. The system has sufficient RAM for the users applications - but the hard drive seems to have higher than normal activity when opening large files.






4. A user reports that a device is not working. Within the device manager - a red X through the icon of a device indicates which of the following?






5. When receiving a Missing NTLDR error - which of the following is the FIRST action that should be taken?






6. A laptop needs a wireless card upgrade. The technician attempts to install the new card with no success. The wireless card is a newer 802.11b/g/n card and the laptop itself was manufactured seven years ago. Which of the following is the MOST likely p






7. A user asked to have a second hard drive installed on a single IDE channel in a computer. Which of the following must be taken into account?






8. A technician is troubleshooting a laptop LCD monitor with an extremely dim screen. Which of the following is the cause?






9. Windows XP Professional was remotely installed on a workstation overnight. The next day - the customer states the workstation is attempting to reinstall the OS again. Which of the following actions should be taken to use the installed OS?






10. A user reports they cannot access the Internet. The technician has verified the users browser settings. The users PC has a static IP configuration. Which of the following is the NEXT step the technician should take?






11. A user wants to ensure that when they connect to a public Wi-Fi network that they are protected against attackers. Which of the following settings will help in preventing intrusion in Windows Vista?






12. A technician is updating a computer for a customer by removing their IDE drives and replacing them with SATA drives. The technician notes that these drives have a SATA power connection and a Molex connection. Which of the following is the BEST way to






13. A company has had a high number of laptops stolen in the past three months.Which of the following is the BEST solution for the company to implement to protect the data on their laptops?






14. A client reports that the LCD on their laptop has no display - but outlines of the graphics can be seen from some angles and an external monitor displays will no issues.Which of the following is the MOST likely cause?






15. A technician is tracing a cable from a desk back to a patch panel in the wiring closet. The cables are not labeled. Which of the following tools would BEST trace the cable?






16. A client calls after connecting the keyboard and mouse to a new computer. The client indicates that neither the keyboard nor the mouse works. The technician has determined these devices are connected through the PS/2 ports. Which of the following rec






17. A technician suspects a virus has infected a users Windows XP Professional computer. Which ofthe following is the proper course of action?






18. A user notices that the workstations mouse pointer is moving by itself and is executing files. Which of the following is the BEST solution for the user to do?






19. Users are reporting their machines are losing connection to a central server during off hours - causing some processes that run after hours to stop. Which of the following commands would BEST confirm the problem?






20. A user has installed a second hard drive into a computer and receives a message stating Invalid Boot Volume. Which of the following should a technician recommend to solve this problem?






21. If indexing is enabled on a local PC - which of the following will be directly affected?






22. A technician is troubleshooting a PC that continuously reboots. The fan works and the heatsink is in good condition. Which of the following should the technician check NEXT?






23. New software has been installed on a workstation and now the workstation is not functioning properly. The user tried to uninstall the software to return the system back to normal but that did not work. Which of the following would be the BEST method






24. Which of the following commands allows a technician to scan protected files and check the files version?






25. Which of the following is an example of a hardware firewall?






26. A technician is setting up VoIP service for a SOHO customer. Which of the following should the technician enable on the customers home router?






27. After a printhead change - a user reports poor print quality on their inkjet printer. Which of the following should the technician do to resolve this issue?






28. A customer wants to purchase a new motherboard that supports SLI. Which of the following will the new motherboard need to be able to do?






29. There are four USB devices connected to a clients computer through a USB hub. The client states the external hard drive connected to this hub has had a dramatic deterioration in response time recently. Which of the following is the MOST likely cause?






30. A user gets an error that the SQL service is not started.Which of the following can the technician do to start the service?






31. A USB cable has a mini-USB connector on one end and two standard size connectors on the other. Which of the following is the purpose of the second connector?






32. A technician is troubleshooting a PC that is blocking SMTP requests. Which of the following ports will the technician need to open?






33. A department of users is reporting there are lines across their printouts. They have already changed the toner cartridge but the issue remains. Which of the following is the BEST item to inspect?






34. Which of the following BEST explains the error message Check boot path and disk hardware?






35. Which of the following command line utilities can be used to check for open ports?






36. A technician is replacing a defective DVD drive. After installing the new device - the BIOS does not recognize the DVD drive. Which of the following is MOST likely the solution?






37. A technician is adding a new device to a system and is unable to find the driver disk. Which of the following is he BEST place to retrieve the latest drivers?

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38. A user has a wireless network with four PCs and wants to add three more wireless PCs to a location that has poor signal strength. Which of the following devices would the technician add to the network?






39. A client states that their Internet browser is running slow and there are multiple windows popping up onto the desktop. Which of the following is the BEST procedure to perform to resolve these issues?






40. Which of the following are methods to automatically update the antivirus application?






41. A user wants to connect to a cellular network with a laptop while traveling. The laptop has aninternal cellular network card that is activated through the provider.Which of the following is the MOST likely reason that the card is not visible to the o






42. A customer reports that the laptop screen turns all red then goes all blue when moving the LCD hinge. Which of the following is the BEST description of the problem?






43. Which of the following is a reason why case fans should be installed in the front of a case?






44. A customer reports that their desktop PC will not maintain the correct time and date. The date and time must be set after a restart. Which of the following could be the cause of the problem?






45. A user reports that their optical drive has power and they can put a disk in it - but it does not access the disk nor does the drive show in My Computer. Which of the following is the MOST likely reason?






46. Which of the following broadband networking technologies is MOST widely available in isolated areas?






47. On a Windows Vista PC - where are the user files located?






48. Which of the following utilities can be used to determine the current partition information on an attached storage device?






49. Multiple customers are reporting that network response time is very slow. The technician suspects that excessive broadcasts may be causing the problem. Which of the following is the BEST tool to troubleshoot this issue?






50. A technician is installing Windows XP on a new SATA hard drive. The installation halts with a no bootable media found. Which of the following missing steps resulted in this error message?