Test your basic knowledge |

Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A technician is asked to build a system that will resist hard drive failure due to being dropped or excessive vibration. Which of the following hard drive types would be the BEST choice?
tracert
IDE but with an adapter
Solid state drive
Enable boot logging. In Safe Mode - read the ntbtlog.txt file.

2. A user is unable to receive FTP antivirus updates from the vendor but has network connectivity. Which of the following settings should be checked?
Hard drive
Archive existing records and clear the application log.
The power supply does not provide enough wattage to power the new graphics card.
Port 21 is open - The proxy setting in the antivirus application

3. A technician is troubleshooting a PC that will not obtain an IP address from the network. The NIC is setup for automatic IP addressing. Which of the following would be the MOST likely cause?
DHCP service has stopped
Blu-Ray
Safe Mode
SATA

4. Which of the following commands shows a graphical display of the drive or paths directory structure?
tree
defrag
wf.msc
ping

5. A user reports that their system is starting to run slower - especially when opening large local files. The system has sufficient RAM for the users applications - but the hard drive seems to have higher than normal activity when opening large files.
Disk Defragmenter
The boot priority is set to CD-ROM in the BIOS.
80
Toner cartridge

6. Which of the following is the purpose of RAID 0?
Convert the partition to NTFS.
Heatsink / cooling fan - Motherboard
My Computer>Properties>Remote Tab>Allow Users to connect remotely to this computer>Select Remote Users.
Increases read/write speed

7. When printing a document an out of memory error is displayed on the printer. Which of the following is MOST likely the issue?
C:Program Files
Replace the power supply.
The internal hard drive has failed and needs to be replaced.
The file is too large for the printer.

8. Which of the following utilities can be run on a Windows XP Professional computer - if it is suspected that the file system structure has become damaged?
The location type is currently PUBLIC.
Sidebar
chkdsk
Manually start the service.

9. A customer wants to purchase a FireWire-based external hard disk drive. Which of the following ports is needed on the machine to be able to utilize such a device?
IEEE 1394
Boot to Safe Mode with Networking and attempt updates - Apply updates manually by downloading the definition files on another machine.
Cable tester
The rollers on the printer need to be replaced.

10. A customer wants to purchase a new motherboard that supports SLI. Which of the following will the new motherboard need to be able to do?
Support multiple PCIe display adapters.
An AGP slot - A PCIe slot
A processor of equal speed to CPU 0
format

11. A user reports that they are unable to print to a shared network printer. Other users are able to print to the same printer with no problems. Which of the following is the MOST likely solution?
Backlight failure
Device conflict
Support multiple PCIe display adapters.
De-select PausePrinting from within the Printer menu on the users computer.

12. Which of the following is true for a 10/100 NIC running at half-duplex?
the customer purchase anti-virus software - update the anti-virus software frequently - and not to open any emails unless familiar with the sender.
A. The host computer is a portable computer - USB devices cannot be converted to a dynamic disk.
Administrators - Power Users - Users - Guests
NIC will transmit data in only one direction at a time.

13. Which of the following commands allows a technician to scan protected files and check the files version?
sfc
The power button is not working.
get
Manufacturer's website

14. A user reports that even though their anti-virus program is detecting and removing viruses on their system - the malware returns after successive restarts on their Windows Vista machine. The user has restarted the machine four times already. Which of
Have the user boot into Safe Mode by tapping F8 before Windows loads - and run the anti-virus scan once again.
BOOT.INI file is corrupt
msconfig
\ALPHAC$

15. When would be the optimum time to schedule a virus scan?
netstat -nr
After working hours
Using either FAT or NTFS - the limit is three - With extended partitions - there is no limit
The incorrect WEP is being used.

16. Users are reporting their machines are losing connection to a central server during off hours - causing some processes that run after hours to stop. Which of the following commands would BEST confirm the problem?
TCP/IP
Use a mounted folder.
Disable DHCP
ping -t

17. A technician is troubleshooting a laptop LCD monitor with an extremely dim screen. Which of the following is the cause?
Lid switch
Backlight failure
Call a security technician to report.
480Mbps

18. Which of the following actions creates a mount point?
CPU 1
Map a new drive to an NTFS folder hosted by a different volume.
Install an updated firmware on the BIOS
Try paper from a different package of paper.

19. Which of the following will restore the BIOS after a failed update?
fixmbr
The username and password are set to default.
Educate the user.
Replace the BIOS chip - Restore from backup

20. A user reports they have forgotten their BIOS password and is unable to boot their system. Which of the following describes the BEST method to correct this problem?
Service Manager
Set the CMOS jumper on the motherboard to clear
UAC
WPA2

21. A technician has installed new hardware and is experiencing blue screens on a Windows Vista workstation. Which of the following tools can be used to narrow down the issue?
The SATA controller card was not set as a boot device in the computer BIOS.
Driver Verifier Manager
fixmbr
Use the Recovery Console and command fixboot.

22. A client is having wireless network connection problems. The technician has determined that the location has a dead spot due to a concrete wall. Which of the following can the technician do to resolve the issue?
Click on the printer icon and select cancel.
Add an access point.
The USB hub was not externally powered.
MAC filtering - Disable SSID broadcast

23. Which of the following Windows XP commands can be used to repair the BOOT.INI file?
bootcfg /rebuild
Convert both drives to a dynamic disk.
The memory is not installed correctly.
Reset the page count.

24. A user reports that a computer reboots several times a day unexpectedly. Configuration management shows that the machine recently had a second hard drive and a DVDROM burner installed. Which of the following BEST describes the troubleshooting steps?
The power button is not working.
Determine the available wattage offered by the power supply andensure it meets the power needed for all of the system components.
Keyboard
Replace the modem.

25. A technician is given a computer that is very slow but has a fast processor and plenty of memory. Which of the following commands could be used for troubleshooting start-up services?
msconfig
The rollers on the printer need to be replaced.
DHCP
Check the DNS server.

26. A technician is implementing a small office home office (SOHO) wireless network. The technician would like to have a static network. Which of the following should the technician disable on the router?
Disk Management
-t
DHCP
That the proper amount of thermal paste has been applied.

27. By default - which of the following are needed to edit the boot.ini file directly if Show hidden files and folders is enabled in folder options?
Uncheck Hide protected operating system files in folder options - Uncheck the read only attribute in file properties.
There are too many devices plugged into the USB hub.
xcopy
Induction toners

28. Each time a user tries to print a large color graphic the user receives an out of memory error message. The user needs to print the document now for an upcoming meeting. Which of the following would BEST solve the issue?
Instruct the user to decrease the graphics resolution of the image.
Unplug the CMOS battery - Switch on the reset jumper.
Check Event Viewer to determine which service did not start - Run services.msc to see the state of each service listed.
IEEE 1394

29. A technician logs into a users computer and downloads a file from a central server to a users local document directory. After logging in - the user reports that they cannot open the file. Which of the following can the technician do to solve the prob
Set the correct permissions for the user
C:UsersUser1
Incorrect proxy settings
Add the new printer to user's computer.

30. A technician is troubleshooting a PC that continuously reboots. The fan works and the heatsink is in good condition. Which of the following should the technician check NEXT?
Port 21 is open - The proxy setting in the antivirus application
That the proper amount of thermal paste has been applied.
Open the computers RAM compartment and inspect the labels.
Make sure the PS/2 plugs and ports are color matched.

31. Which of the following is the proper order for powering off and on network components?
Tuner card
Cable modem> router> computer
Have the user boot into Safe Mode by tapping F8 before Windows loads - and run the anti-virus scan once again.
Parental Controls

32. AWhich of the following components may cause a paper jam in a laser printer?
Faulty sensor - Worn paper feed roller
Manually start the service.
The proxy server has been configured to block the site.
Public Switched Telephone Network (PSTN)

33. When using Device Manager - a red X indicates which of the following?
Solid state
convert
An external hard drive connected viaeSATA.
Device is disabled

34. Users in an office are having problems connecting to certain resources outside of their network. The technician suspects that a router on the network has failed. Which of the following tools can be used to determine the point of failure on the networ
Connect the appropriate power cable.
Replace the power supply.
The system BIOS
tracert

35. The new security feature in Vista that prevents programs from running with escalated privileges is called:
User Account Control (UAC).
ExpressCard
tracert
Remove the floppy disk.

36. A computer is failing to boot. Which of the following tools would be used FIRST in troubleshooting?
Power supply tester
The SATA controller card was not set as a boot device in the computer BIOS.
Pressing Ctrl-Alt-Del and selecting Task Manager - Right clicking on the task bar and selecting Task Manager.
Using Disk Manager - the new drive must be partitioned - Using Disk Manager - the new drive must be formatted.

37. A user is trying to boot a desktop PC from their A: drive. Which of the following devices is the user describing?
chkdsk
The user disabled theWiFi adapter with the hardware or software switch.
RAM
The floppy drive

38. Which of the following commands is used to review and repair protected Windows XP files?
The computer has a 32-bit version of Windows XP installed.
sfc
The system is not providing enough power to the USB port.
Quarantined

39. Which of the following commands would provide a list of all local active TCP/IP connections?
netstat -a
very thin layer - making sure to cover the CPU
ipconfig /all
Satellite

40. Which of the following are possible solutions to the error message 'NTLDR not found'?
Use the Recovery Console and command fixboot.
The power supply must have enough wattage to run all system hardware simultaneously.
Solid state drive
The hard drive needs to be replaced.

41. A user is reporting that after replacing the toner cartridge on the laser printer it has started to produce print jobs with dirty spots around the page. Which of the following is the MOST likely cause of the problem?
Applications log
5 volts
The new toner cartridge is bad and should be replaced.
Go to the BIOS and change the boot order to use the hard drive.

42. Which of the following is the BEST solution for repairing a hard drive that results in the NTLDR is missing display upon booting?
remove the AC power.
Device Manager
Use recovery console and the fixboot command.
Change

43. A user has installed a new firewall and wants to allow only web traffic. They have allowed port 80 on the firewall. When they test the connection they are unable to get to the secure websites. Which of the following should they configure to enable br
A thumb drive is connected to the PC.
The username and password are set to default.
The DHCP server is unavailable.
Allow port 443.

44. A technician has installed a new wireless access point on an existing small office home office (SOHO) network with WPA security. All wireless computers connect to the new network except one computer that repeatedly asks for the key. Which of the foll
The pass phrase is not correct.
Replace the modem.
Services MMC Plug-in -Computer Management
A virus has infected the system.

45. Most laptops have two PCMCIA slots that are stacked on top of each other with no separator in between. Which of the following does this accommodate?
C:Documents and SettingsUser1
Look around the monitor for items that maybe interfering with the display.
Any data on existing volumes will be permanently lost.
Two Type II cards - One Type III card

46. A user asked to have a second hard drive installed on a single IDE channel in a computer. Which of the following must be taken into account?
Check the DNS server.
The PC only has IDE ports available for expansion - not the needed SATA ports.
Device conflict
One hard drive must be configured as master - and one as slave.

47. Which of the following will disable the UAC in Windows Vista?
The computer has a 32-bit version of Windows XP installed.
64-bit WEP
Have the LCD screen replaced.
Go to Control Panel (User Accounts and Family Safety) - User Accounts -Turn User Account Control on or off.

48. The customer wants to upgrade to a newer model computer - but does not want to lose all the digital photos on the old computer. Which of the following is the QUICKEST way for the technician to move the photos?
Copy the photos to a USB drive and copy to the new computer.
80
Toner cartridge
C:Usersuser1Desktop

49. A user reports they are unable to install an application on their PC. They are a member of the local PowerUsers group. They do not receive an error message - but they are prompted to reboot to complete the installation. After rebooting - the applicat
Ntldr - boot.ini and ntdetect.com - or - IO.sys - boot.ini and ntboot.sys
DHCP
Power supply
A local administrator must install the application.

50. A storm occurred overnight and a user is having a problem turning on a workstation. The technician has determined power to the monitor is good when plugged into the same power strip as the workstation. Which of the following is the BEST tool to use?
Computer Management - Services MMC Plug-in
The power supply does not provide enough wattage to power the new graphics card.
Read the manufacturers instructions.
Power supply tester