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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Which of the following is a reason why case fans should be installed in the front of a case?
It forces cooler air across the motherboard.
The permissions are inherited by all files and folders within that folder.
format d: /q
Voltage setting

2. A technician is repeatedly called to a users desk because the user is being prompted during all installation of software and during the launching of certain programs. Which of the following features is causing this prompting to occur?
tree
UAC
Loopback test
The antivirus service is disabled.

3. A user reports they cannot access the Internet. The technician has verified the users browser settings. The users PC has a static IP configuration. Which of the following is the NEXT step the technician should take?
Parental Controls
Check the DNS server addresses and verify they are current.
The second USB connector increases the power and enables functionality of the device.
An issue that will not prevent the basic function of the computer.

4. Which of the following utilities can be run on a Windows XP Professional computer - if it is suspected that the file system structure has become damaged?
Router
Connect an audio cable between the drive and the sound card
chkdsk
USB

5. A user reports that they can hear downloaded music and sounds through their computer speakers. Music CDs cannot be heard when played in the local CD-ROM drive except by plugging headphones into the jack on the front of the drive. Which of the followi
Connect an audio cable between the drive and the sound card
Go to Control Panel (User Accounts and Family Safety) - User Accounts -Turn User Account Control on or off.
Driver Verifier Manager
Pop-ups

6. A technician is installing an OS onto a new hard drive. The OS media is in the optical drive. Upon booting the system displays the message no operating system found. Which of the following should the technician check FIRST?
Boot order in the BIOS
From the command line: net start spooler - Open the Services MMC>right click Print Spooler>Start
Check the DNS server addresses and verify they are current.
Use a portable anti-static pad and wrist strap - ensuring all components remain on the mat - and the wrist strap is connected to the mat.

7. A user has a computer with a 100GB IDE hard drive formatted as a single FAT32 partition. This drive is only used to store data. The user adds a second 100GB hard drive and wants to mirror the two drives. When the user goes to disk management there is
Disk Management
Convert both drives to a dynamic disk.
WindowsVista
One device will need to be removed before an additional device will fit.

8. A hard drive is experiencing poor performance. Which of the following would be the BEST option to help improve read/write speeds?
Backlight failure
Archive existing records and clear the application log.
DHCP
Disk Defragmentation

9. A customer requests that a technician setup a secure small office home office (SOHO) wirelessnetwork. Which of the following adds security to the network?
Press F8 and select Disable Automatic Restart on System Failure.
Incorrect proxy settings
The computer has a 32-bit version of Windows XP installed.
MAC filtering - Disable SSID broadcast

10. Which is of the following is the maximum file size for FAT32?
bootcfg /rebuild
The CMOS battery is failing.
The user disabled theWiFi adapter with the hardware or software switch.
Four gigabytes

11. To enhance security on a Windows workstation - the default Guest group should be:
Install an updated firmware on the BIOS
Default Gateway
The projector is not set to display the correct video source - The laptop is not set to display to the external video connector.
disabled.

12. A technician is working on a laptop that boots up and displays a poor quality picture on the LCD. Which of the following is the BEST troubleshooting step to take?
It is there to protect against any changes being made to the OS that may be harmful and could make the OS unstable.
DHCP
Solid state drive
Plug in an external monitor to see if it is a device driver problem.

13. A technician has just installed an upgraded graphics card. The computers power turns off before it finishes booting. Which of the following is the cause of the problem?
Update the BIOS.
Faulty charging circuit
ping
The power supply does not provide enough wattage to power the new graphics card.

14. Which of the following could cause an Inaccessible boot drive error during the boot process?
Four gigabytes
HDD failure
Three
127.0.0.1

15. During boot - a technician gets the error message Windows could not start because of a computer disk hardware configuration problem. Which of the following is the MOST likely cause of this message?
BOOT.INI deleted
C:Program Files
MSCONFIG
Use recovery console and the fixboot command.

16. A user receives a new laptop and attempts to put the PCMCIA card from their previous laptop in the expansion slot of the new laptop. The card does not slide all the way into the slot. Which of the following device types will MOST likely fit the slot
A
ExpressCard
netstat
The file is too large for the printer.

17. A technician suspects that a power supply on a computer may be going bad. Which of the following tools would BEST diagnose the part?
Look around the monitor for items that maybe interfering with the display.
Multimeter
Quarantined
dir /a

18. A new firewall was installed on a system and since then a remote user has been unable to reach the file server. Which of the following should the technician verify is setup on the new firewall?
DNS - HOSTS file
Port forwarding
C:Usersuser1Desktop
User Account Control; it can be turned off under User Accounts in the Control Panel.

19. Which of the following should be the FINAL step a technician should take once they have cleaned a system of a malware infection?
Microsoft WindowsVista Enterprise
Educate the user.
Change
A virus has infected the system.

20. A users system is locking up after the Windows logo screen on boot-up. Which of the following is the BEST reason for this?
Oil from the skin can decrease coppers ability to conduct heat.
The hard drive needs to be replaced.
Write all of the error message down immediately.
Keyboard

21. A user has a computer with a 100GB IDE hard drive formatted as a single FAT32 partition. The partition has 50GB of free space but the user receives an error when attempting to save a 5GB video file. Which of the following will resolve this issue?
Applications log
Access Point
Convert the partition to NTFS.
Add an access point.

22. Which of the following would MOST likely indicate the presence of malware on a PC?
SSID broadcast
Ensure the keyboard ribbon is firmly plugged into the motherboard.
Corrupt MBR
Slow response - web page redirection or unable to display web pages

23. A technician has installed a maintenance kit on a laser printer and replaced all consumables. Which of the following should the technician do NEXT?
Update anti-virus and malware software and scan.
Reset the page count.
Create a striped set.
Remove the floppy disk.

24. A user reports that a device is not working. Within the device manager - a red X through the icon of a device indicates which of the following?
Run the chkdsk command.
Enable port forwarding on the router for port 3389 to the IP address.
The device is disabled.
The SATA controller card was not set as a boot device in the computer BIOS.

25. A technician is replacing an LCD for a tablet PC but the touch screen functionality is not working. Which of the following is MOST likely the cause?
msconfig (choose startup from options)
The device driver for the LCD is corrupt.
only obtain software from known and reputable sources.
Add more RAM.

26. An application is not responding - and the technician wants to end the process. Which of the following methods will allow Task Manager to be accessed?
USB
The antivirus service is disabled.
Pop-ups
Pressing Ctrl-Alt-Del and selecting Task Manager - Right clicking on the task bar and selecting Task Manager.

27. AWhich of the following components may cause a paper jam in a laser printer?
msconfig (choose startup from options)
Faulty sensor - Worn paper feed roller
The boot priority is set to CD-ROM in the BIOS.
-t

28. Which of the following is the BEST way to deny unauthorized computers access to a network?
run IPCONFIG /RENEW.
Use a network firewall.
PCIe graphics card
Upgrade the power supply to a higher wattage model.

29. A three year old laptop fails to keep the accurate time. Which of the following is the MOST likelycause?
Use the Automatic Update feature built into the application - Use scripts.
The CMOS battery is failing.
B
PATA

30. Which of the following system utilities will run when a technician types mstsc in the command prompt?
Connect only one of the power connections on the drive.
The file is too large for the printer.
Remote Desktop
192.168.1.1

31. A customer wants to ensure that their new drive has the fastest transfer speed. Which of the following technologies should be recommended?
SATA
The Network Location Type is Public.
Print a test page from all the trays.
802.11a

32. Which of the following operating systems uses Sync Center for offline file control?
Use System Restore to restore the system to the point before the software was initially installed.
Microsoft WindowsVista Enterprise
Disk Management MMC Plug-in
System Properties>Advanced>Environment variables>System variables

33. Which of the following methods will restrict wireless access to specific devices?
Use recovery console and the fixboot command.
SATA v2
MAC filtering
The device is disabled.

34. In a Windows Vista workstation - a user reports that after installing a well-known Internet application certain network features do not function. Which of the following is MOST likely the issue?
Solid state
There are too many devices plugged into the USB hub.
De-select PausePrinting from within the Printer menu on the users computer.
Windows Firewall is blocking the port.

35. Which of the following utilities would a technician use to verify that a sound card is correctly installed on a PC?
DHCP
Device Manager
Internal antennas not connected.
Slow response - web page redirection or unable to display web pages

36. After installing a high performance video adapter - the users computer reboots whenever resource intensive applications are run. Which of the following will MOST likely correct the problem?
chkdsk
UAC
Task Scheduler
Upgrade the power supply to a higher wattage model.

37. A technician follows the manufacturers safety procedures and upgrades the RAM in a notebook computer from 512MB to 2GB. Upon starting the notebook - a pattern of beeping sounds occurs and there is no display. The new and old SODIMM modules are the sa
The memory is bad and must be replaced. - The BIOS is not at the latest revision.
Blu-Ray discs are not compatible with DVD drives
edit boot.ini
The hard drive needs to be replaced.

38. A client has noticed a grinding sound along with a vibration when they use their PC. Which of the following will solve the clients problem?
The incorrect WEP is being used.
Slow response - web page redirection or unable to display web pages
Replace the power supply.
Access Point

39. A technician has a PC that does not recognize the USB keyboard immediately after POST. Which of the following could be the cause?
Remote Desktop
D. Power supply does not have the proper connections.
Task Scheduler
The USB plug is not seated properly. - The BIOS is not configured for USB support.

40. A technician suspects one of the workstations in the office is infected with malware. Which of the following are symptoms of a malware infection?
Boot in Safe Mode to remove.
One of the sticks of RAM is not seated properly.
Drive light is always on even when no programs are running. - Cannot perform any anti-virus updates.
The ToggleKeys option is enabled.

41. If a technician wants to evaluate a computers detailed statistics - which of the following is the BEST utility to view this information?
Performance Monitor
Add additional memory to the laser printer.
The memory is not properly seated.
Boot into the recovery console and runchkdsk /r

42. A user is trying to boot a desktop PC from their A: drive. Which of the following devices is the user describing?
Turn off SSID broadcast.
BOOT.INI
The floppy drive
25

43. New software has been installed on a workstation and now the workstation is not functioning properly. The user tried to uninstall the software to return the system back to normal but that did not work. Which of the following would be the BEST method
System properties>Hardware>Driver Signing>Select ignore
eSATA
Use System Restore to restore the system to the point before the software was initially installed.
Employee Bs profile is set to use a virtual printer as the default printer.

44. A customer states that their laptop has stability issues after a recent memory upgrade. Which of the following is the MOST likely cause?
System Information
The system is not providing enough power to the USB port.
defrag
The memory is not properly seated.

45. A users laptop is constantly accessing the hard drive. Which of the following is the BEST solution?
Exclude the printers IP addresses from the DHCP scope.
Add more RAM.
Any data on existing volumes will be permanently lost.
The front side bus speed or clock multiplier is wrong.

46. Which of the following is the BEST solution for repairing a hard drive that results in the NTLDR is missing display upon booting?
netsh firewall show state
CAT6
Use recovery console and the fixboot command.
C:UsersUser1

47. A department of users is reporting there are lines across their printouts. They have already changed the toner cartridge but the issue remains. Which of the following is the BEST item to inspect?
The fuser unit for damage
Boot order in the BIOS
chkdsk
Install an updated firmware on the BIOS

48. A technician is installing a wireless small office home office (SOHO) network and wants to hide the network visibility for security purposes. Which of the following should the technician configure to accomplish this task?
Change the jumper settings on the drive.
convert
Turn off SSID broadcast.
TCP/IP

49. Which of the following commands will test a computers NIC for functionality?
The laptops AC adapter
remove the CMOS battery.
System Properties>Advanced>Environment variables>System variables
ping localhost

50. A customer would like to assign the My Documents folder to a separate volume within
Install more RAM.
Use a mounted folder.
Thermal compound is not on the processor
remove the CMOS battery.