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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A technician wants domain group policy changes on a Windows XP computer to immediately propagate. Which of the following commands should the technician use?
The boot priority is set to CD-ROM in the BIOS.
Router
Pull the CMOS battery - Use the appropriate jumper on main board.
gpupdate /force

2. In a Windows Vista workstation - a user reports that after installing a well-known Internet application certain network features do not function. Which of the following is MOST likely the issue?
Map a new drive to an NTFS folder hosted by a different volume.
SMTP
Support multiple PCIe display adapters.
Windows Firewall is blocking the port.

3. Which of the following methods will restrict wireless access to specific devices?
The administrative password needs to be changed.
MAC filtering
sfc
The BIOS needs to be updated.

4. A technician is repeatedly called to a users desk because the user is being prompted during all installation of software and during the launching of certain programs. Which of the following features is causing this prompting to occur?
There is too much electrical interference for the signal.
Enable MAC filtering
msconfig
UAC

5. Which of the following GUI utilities would be used to determine the MAC address of a network card?
Faulty sensor - Worn paper feed roller
System Information
defrag
The RAM was not properly seated in its memory slot.

6. A printer is suddenly not printing using Windows XP. Which of the following is the BEST procedure to get the printing restarted?
Device Manager
Examine the print queue - stop and then restart the spooler service.
Disable System Restore.
Check the DNS server.

7. Which of the following utilities - in Windows - can be configured to perform automatic disk defragmentation?
Dependencies
Task Scheduler
ExpressCard
Windows Firewall

8. A technician is updating a computer for a customer by removing their IDE drives and replacing them with SATA drives. The technician notes that these drives have a SATA power connection and a Molex connection. Which of the following is the BEST way to
The computer case was opened.
Enable Public location
Connect only one of the power connections on the drive.
That the proper amount of thermal paste has been applied.

9. A technician notices that after Windows Vista loads - the antivirus software does not start properly. Which of the following is the problem?
sfc
The SSID
Go to Control Panel (User Accounts and Family Safety) - User Accounts -Turn User Account Control on or off.
The antivirus service is disabled.

10. A user notices that the workstations mouse pointer is moving by itself and is executing files. Which of the following is the BEST solution for the user to do?
Call a security technician to report.
System Information
Reset the page count.
ping localhost

11. An automotive testing application requires a serial device to be added to a Windows XP Professional PC. The application requires the communications settings to be configured in the OS. In which of the following are these settings located?
Device Manager
Change the jumper settings on the drive.
MAC filtering
IEEE 1394

12. A user has a wireless network with four PCs and wants to add three more wireless PCs to a location that has poor signal strength. Which of the following devices would the technician add to the network?
An AGP slot - A PCIe slot
Access Point
NTBTLOG.TXT
Security Center

13. Which of the following is the BEST solution for repairing a hard drive that results in the NTLDR is missing display upon booting?
PATA
The most restrictive permission overrides
Use recovery console and the fixboot command.
chkntfs

14. 1/2 Which of the following actions should a technician take when the Service Control Manager reports - one or more services failed to start?
DHCP is disabled.
Check Event Viewer to determine which service did not start - Run services.msc to see the state of each service listed.
chkdsk
Instruct the user to decrease the graphics resolution of the image.

15. A Windows XP system stops booting with the error message NTLDR is missing.Which of the following is the BEST resolution for this problem?
eSATA
netstat
Pressing Ctrl-Alt-Del and selecting Task Manager - Right clicking on the task bar and selecting Task Manager.
fixboot

16. A technician is trying to load a device driver directly from the manufacturers CD for a PCI NIC. The operating system is Windows Vista. Windows refuses to accept the driver. Which of the following is the MOST likely cause of this problem?
xcopy
USB
The driver CD is for Windows XP only.
Task Scheduler

17. Which of the following commands would a technician use to disable startup programs in Windows XP?
msconfig
sfc
Disable the integrated video card.
%systemdrive%Users

18. A device driver is not loading properly. If Boot Logging has been turned on - which of the following files will list the drivers that load on startup?
\ALPHAC$
Three
The device is disabled.
NTBTLOG.TXT

19. A customer reports they are unable to connect to any computers outside of the office and they are unable to connect to the Internet. When the technician runs ipconfig - the customer gets the following output: IP address169.254.2.4 Subnet Mask.255.255
A multimeter
Allows a system to boot into a limited shell with command line functions.
The DHCP client is unable to obtain an IP address from the DHCP server.
Inverter board

20. Which of the following will allow a technician to secure a wireless access point?
Parental Controls
Enable MAC filtering
WPA2
Drive light is always on even when no programs are running. - Cannot perform any anti-virus updates.

21. A user asked to have a second hard drive installed on a single IDE channel in a computer. Which of the following must be taken into account?
One hard drive must be configured as master - and one as slave.
Windows Defender
Manually start the service.
Slow response - web page redirection or unable to display web pages

22. Which of the following wireless standards uses the 5GHz frequency?
Windows Firewall
802.11a
The user plugged the headphones into the microphone jack.
20

23. A user reports not being able to print to a new printer but can print to an old printer. Everyone else in the same workgroup can print to the new printer. Which of the following will MOST likely solve the issue?

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24. Which of the following is the minimum number of drive partitions required to run the BitLocker Drive Preparation tool?
Two
Backup theclients data onto removable media.
Satellite
Upgrade the power supply to a higher wattage model.

25. A technician has been tasked with setting up mirrored disk storage on a Windows XP computer. Which of the following should be installed FIRST?
msconfig (choose startup from options)
RAID controller and two drives
Enable boot logging. In Safe Mode - read the ntbtlog.txt file.
The system is not providing enough power to the USB port.

26. Which of the following is the default loopback address?
127.0.0.1
Parental Controls
Check themanufacturers website.
System date/time

27. Which of the following broadband networking technologies is MOST widely available in isolated areas?
Boots the OS with minimum drivers
Satellite
MSCONFIG
Look for another expansion slot elsewhere on the unit.

28. A manager tells a technician that they cannot access the company's secure financial data stored on the accountants computer. The manager used to be able to access the files. Which of the following should the technician check?
The BIOS detected the PCIe video card and disabled the onboard video.
Permissions on the folder containing the financial data.
The laptop has the older miniPCI expansion slot and the new card uses miniPCI express.
Read the manufacturers instructions.

29. A new processor is released and the motherboard manufacturer states that it will be supported. When starting up the workstation with the newly installed processor - multi-beep codes are generated.Which of the following is the MOST likely cause?
System Properties>Advanced Tab>Performance Options>Advanced Tab
disabled.
The BIOS needs to be updated.
sfc /scannow

30. Multiple customers are reporting that network response time is very slow. The technician suspects that excessive broadcasts may be causing the problem. Which of the following is the BEST tool to troubleshoot this issue?
Netstat
edit boot.ini
nslookup
Port forwarding rules

31. After installing a single new RIMM memory module the system fails to start properly or recognize the new memory. Which of the following is MOST likely the problem?
RIMM modules must be installed in pairs.
The power supply does not provide enough wattage to power the new graphics card.
Two
dir

32. A user has bought a faster CPU and the manufacturer says it is compatible with their system. The PC does not boot up after installing the new CPU. Which of the following actions should the technician have performed prior to installing the new CPU?
BOOT.INI deleted
Install an updated firmware on the BIOS
Remote Desktop
Blu-Ray

33. A user has a computer with a 100GB IDE hard drive formatted as a single FAT32 partition. The partition has 50GB of free space but the user receives an error when attempting to save a 5GB video file. Which of the following will resolve this issue?
Start>Run>mstsc - Start>AllPrograms>Accessories>Communications>Remote Desktop
very thin layer - making sure to cover the CPU
Apply thermal compound to the chip.
Convert the partition to NTFS.

34. Which of the following protocols must be enabled in a wireless router if it is to automatically assign host IP addresse
DHCP
An issue that will not prevent the basic function of the computer.
Use the Recovery Console and command fixboot.
ipconfig /release then ipconfig /renew

35. A client has a program that they want to run everyday at a certain time. Which of the following can a technician use to accomplish this?
Format from the command line - Disk Management MMC Snap-In
Task Scheduler
chkdsk /f
User Account Control; it can be turned off under User Accounts in the Control Panel.

36. When replacing a laptops hard drive - which of the following may need to be updated?
A virus has infected the system.
Netstat
ping -t
The system BIOS

37. A new secondary hard drive was just installed into a computer running Windows XP but does not show up with a drive letter under My Computer.Which of the following needs to be done before the new drive will show up in My Computer?
Using Disk Manager - the new drive must be partitioned - Using Disk Manager - the new drive must be formatted.
System Information
The system partition is corrupt - The boot.ini file has been deleted.
25

38. A user is unable to connect a digital video camera up to a PC to transfer photos.Which of the following expansion cards should MOST likely be installed to resolve this?
IEEE 1394 card
chkdsk /f
The computers CMOS battery has lost its charge.
The data cable is not seated properly.

39. In Windows Vista - where would a technician find User1 desktop files?
C:UsersUser1Desktop
Try paper from a different package of paper.
3
The user plugged the headphones into the microphone jack.

40. When turning on a PC a series of beeps is heard but no display is seen.Which of the following could be the issue?
The fans are not cooling properly.
The network card in the users computer has failed.
The user plugged the headphones into the microphone jack.
The memory is not installed correctly.

41. The office printer continually errors and will not print large documents. Upon inspection the maintenance code indicates an out of memory error. Which of the following is the BEST course of action?
The damaged ports contacts are shorting against the casing.
There is too much electrical interference for the signal.
Install more memory in the printer.
The rollers on the printer need to be replaced.

42. Which of the following creates a secure connection to a remote host?
SSH
Filters
msconfig (choose startup from options)
The file is too large for the printer.

43. Which of the following is the name of the Windows Vista application that will display items such as a clock - weather and thumbnails on the desktop at startup?
Sidebar
Disk Defragmentation
Communicates with network devices
The projector is not set to display the correct video source - The laptop is not set to display to the external video connector.

44. A technician has just installed an upgraded graphics card. The computers power turns off before it finishes booting. Which of the following is the cause of the problem?
The device driver for the LCD is corrupt.
RJ-11
Have the user boot into Safe Mode by tapping F8 before Windows loads - and run the anti-virus scan once again.
The power supply does not provide enough wattage to power the new graphics card.

45. After a computer has been returned from having the system board replaced - the end user reports that they can no longer access their flash drive when it is plugged into the front USB ports. The keyboard and mouse are plugged into the rear USB ports a
-t
The front USB ports were not connected to the system board header.
heck if user is a local administrator on the computer
Voltage setting

46. A customer brings in a laptop with a non-functioning LCD screen that always remains black. However - when the technician connects the laptop to an external monitor the laptop will boot Windows normally. Which of the following actions should the techn
A thumb drive is connected to the PC.
System Information
Task Scheduler
Check the functionality of the LCD cutoff switch

47. Where in Windows XP SP2 Professional can a technician block incoming connections for programs and services?
Windows Firewall
convert
The amount of memory
Cable modem> router> computer

48. Upon trying to print - a computer gives the error that the printer spooler service is not started. Which of the following tools could be used to restart the printer spooler service?
Power Users
Services MMC Plug-in -Computer Management
System Properties>Advanced>Environment variables>System variables
netstat

49. Which of the following utilities is used to perform a selective startup procedure?
MSCONFIG
tracert
In the BIOS - enable WOL
sfc

50. A customer brings in their computer the day after a storm stating they are unable to dial into their ISP and a strange smell is coming from the computer; everything else works normally. Which of the following should be the NEXT step to resolve the is
Replace the modem.
The computers CMOS battery has lost its charge.
disabled.
User Account Control; it can be turned off under User Accounts in the Control Panel.