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Test your basic knowledge |
Comptia A + Computer Repair Practicals
Start Test
Study First
Subjects
:
certifications
,
comptia-a-+
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Where in Windows XP would a secondary DNS IP address be entered - that is used when the primary DNS server is unavailable?
Device conflict
Open the computers RAM compartment and inspect the labels.
NIC properties> Internet Protocol Properties
System date/time
2. Which of the following BEST describes the general meaning of a warning in one of the Event Viewer logs?
Replace the power supply.
WPA2
Microsoft WindowsVista Enterprise
An issue that will not prevent the basic function of the computer.
3. Which of the following utilities would the technician use to disable a service?
Service Manager
Netstat
QoS
Power supply tester
4. Which of the following commands can prepare a new disk for use?
The rollers on the printer need to be replaced.
format
Connect an audio cable between the drive and the sound card
Thermal compound is not on the processor
5. A customer reports that after upgrading their CPU - the system overheats and shuts itself down. Which of the following is MOST likely the cause?
SMTP
Thermal compound is not on the processor
The new drives jumper is set for master.
Multimeter
6. Which of the following is the cause if a user types in the letters U - I and O and displayed on the screen are the figures 4 - 5 and 6 on a laptop?
tracert
rdisk.exe
ping -t
Toggle the NUM lock key.
7. When a network service fails to start at boot-up - which of the following is the BEST solution for this?
The technician failed to connect the antenna wires to theWiFi card.
The amount of memory
Device Manager
Manually start the service.
8. An end user reports that a new disc they purchased will not play on their machine. The user states this new disc is a movie - but they have never had any issues watching movies purchased in the past. Which of the following is the MOST likely cause fo
The new movie is a Blu-ray disc and not compatible with the PC.
C:Documents and SettingsUser1
Connect an audio cable between the drive and the sound card
WPA2
9. A user reports not being able to print to a new printer but can print to an old printer. Everyone else in the same workgroup can print to the new printer. Which of the following will MOST likely solve the issue?
10. A user reports that an important file has been quarantined by the antivirus program. The technician should advise them the file has been:
copied to a safe location and can be recovered using the antivirus program.
RAM failure
The use of a flash drive to copy the script into all the desktops.
DHCP
11. When replacing a laptop keyboard - the FIRST thing to do is:
The device is disabled.
remove the AC power.
Boots the OS with minimum drivers
Backlight failure
12. Which of the following commands will allow a technician to change a FAT32 file system to an NTFS file system?
SATA
Prevents unauthorized programs from being installed
Enable boot logging. In Safe Mode - read the ntbtlog.txt file.
convert
13. A user reports their system is displaying an error message NTLDR is missing.Which of the following is the MOST likely cause for this error?
Public Switched Telephone Network (PSTN)
RAID Level 1
TRACERT
Corrupt MBR
14. Which of the following devices can be configured to also be an access point?
Defrag the hard drive.
Manufacturers guidelines for the beep codes
Use recovery console and the bootcfg /rebuild command.
Router
15. Which of the following BEST describes why a technician should avoid touching the copper piping on heat sinks?
Problem with the developing drum
System date/time
System Properties>Advanced Tab>Performance Options>Advanced Tab
Oil from the skin can decrease coppers ability to conduct heat.
16. A user states they cannot eject the CD/DVD tray from their laptop to get a CD out. Which of the following could the user do to effectively remove the CD?
sigverif
WindowsVista
LCD power inverter.
The technician failed to connect the antenna wires to theWiFi card.
17. A technician discovers that applications are running very slow. Which of the following might solve the problem?
defrag
Use the Recovery Console and command fixboot.
Internal antennas not connected.
Educate the user.
18. Which of the following commands should be used to resolve a file permission issue?
Boot in Safe Mode to remove.
Start the PC in Enable VGA Mode; reboot after login in normal mode.
Modify
cacls
19. Which of the following adapters will offer the HIGHEST data transfer rate?
NIC will simultaneously transmit data in both directions at a time.
802.11n
Install more RAM.
There is no operating system on the hard drive.
20. A user reports that they tried to plug in a USB device plug upside down and damaged one of the ports. Since this event - the user has not been able to get the computer to power on consistently. Which of the following is the MOST likely reason?
Enable boot logging. In Safe Mode - read the ntbtlog.txt file.
The damaged ports contacts are shorting against the casing.
Plug in an external monitor to see if it is a device driver problem.
Educate the user.
21. A user reports that they cannot install a new hard drive they purchased online. After further questioning - the technician finds out that the new hard drive is a solid state disk and the users PC is more than eight years old - currently running Windo
Determine the available wattage offered by the power supply andensure it meets the power needed for all of the system components.
The PC only has IDE ports available for expansion - not the needed SATA ports.
The antivirus service is disabled.
Execute a Windows repair from the Windows setup media.
22. A customer wants to guard against Spyware on a Windows Vista workstation. Which of the following default programs is installed for this purpose?
DHCP is disabled.
Windows Defender
The CMOS battery is failing.
NIC will simultaneously transmit data in both directions at a time.
23. A technician has recovered a system from a virus infection but some of the system files were compromised. Which of the following tools can be run from the run dialog box to replace or repair system files?
sfc /scannow
Solid state
Thermal compound
The jumper is set to clear the BIOS settings
24. A computer has the below network configuration: IP Address: 192.168.1.5 Subnet mask: 255.255.255.0. Which of the following is the default gateway for the computer?
FAT32 cannot handle single files larger than 4GB.
The power button is not working.
192.168.1.1
B
25. A user states that they can use their laptop when attached to AC power - but it will not charge a new battery. Which of the following is the MOST likely problem?
chkdsk /f
Parental Controls
Instruct the user to decrease the graphics resolution of the image.
Faulty charging circuit
26. A user has bought a faster CPU and the manufacturer says it is compatible with their system. The PC does not boot up after installing the new CPU. Which of the following actions should the technician have performed prior to installing the new CPU?
Power supply tester
Default Gateway
Disable System Restore.
Install an updated firmware on the BIOS
27. A hard drive set as a dynamic disk is moved from oneWindows computer to another. None of the disks are seen in My Computer. Which of the following tools would be BEST to start troubleshooting?
Problem with the developing drum
C:Windows
Disk Management MMC Plug-in
IDE but with an adapter
28. A technician is installing an OS onto a new hard drive. The OS media is in the optical drive. Upon booting the system displays the message no operating system found. Which of the following should the technician check FIRST?
The device is disabled.
BOOT.INI
Boot order in the BIOS
Check the DNS server.
29. Which of the following boot.ini switches will allow a technician to install a non-default Windows splash screen?
/bootlogo /noguiboot
get
No device driver found
Windows Firewall is blocking the port.
30. A client reports that the cursor on their laptop moves to one corner of the screen and stays there when they try to use the keyboard joystick. Which of the following components will MOST likely need to be replaced to resolve the issue?
Keyboard
Drive light is always on even when no programs are running. - Cannot perform any anti-virus updates.
Boot order in the BIOS
Device Manager
31. Which of the following protocols uses port 443 by default?
After working hours
Move the secondary hard drive next to the primary hard drive and connect to the primary bus.Connect the new DVD drive as the slave on the secondary bus.
The BIOS detected the PCIe video card and disabled the onboard video.
HTTPS
32. Which of the following commands shows a graphical display of the drive or paths directory structure?
Install the Chipset Drivers
chkdsk /f
tree
Read the manufacturers instructions.
33. Which of the following ports must be open for FTP?
Loopback plug
A multimeter
tracert
20
34. Which of the following commands will display the local routing table?
netstat -nr
Pop-ups
sfc /scannow
Remote Desktop
35. A user has a computer with a 100GB IDE hard drive formatted as a single FAT32 partition. This drive is only used to store data. The user adds a second 100GB hard drive and wants to mirror the two drives. When the user goes to disk management there is
Convert both drives to a dynamic disk.
One device will need to be removed before an additional device will fit.
Heatsink / cooling fan - Motherboard
msconfig
36. An end user reports that they are unable to access any websites or network resources by the fully qualified domain name (FQDN); however - the technician is able to access these resources by IP address. Which of the following is the MOST likely cause
The customers DNS server is unavailable.
NIC will simultaneously transmit data in both directions at a time.
C:Program Files
Look around the monitor for items that maybe interfering with the display.
37. Which of the following is the default loopback address?
Regional and Language Options
The OS firewall is blocking the application.
The BIOS needs to be updated.
127.0.0.1
38. Which of the following should a technician check FIRST if a Windows XP user is trying to print a document and is getting the error message Print sub-system not available?
Services
Press F8 and select Disable Automatic Restart on System Failure.
Spooler service is running.
sfc
39. A Windows XP system locks up after the GUI starts to load. The system will start in Safe Mode. The Event Viewer reports that a driver failed to load. Which of the following methods would help diagnose the problem?
Map a new drive to an NTFS folder hosted by a different volume.
The BIOS needs to be updated.
Port 21 is open - The proxy setting in the antivirus application
Enable boot logging. In Safe Mode - read the ntbtlog.txt file.
40. Which of the following would a technician perform to cancel a print job?
That the proper amount of thermal paste has been applied.
Connects the processor to the main memory - measured in MHz
Click on the printer icon and select cancel.
Add additional RAM to the printer.
41. Which of the following will resolve the NTLDR is missing error during the boot process?
Remove the floppy disk.
convert
%systemdrive%Users
TCP/IP
42. Which of the following 802.11 standards by default uses the 5GHz frequency range and supports speeds up to 54Mbps?
Connect the appropriate power cable.
RDP
A
Manufacturer's website
43. A technician is adding a new device to a system and is unable to find the driver disk. Which of the following is he BEST place to retrieve the latest drivers?
44. Which of the following could cause an Inaccessible boot drive error during the boot process?
Performance Monitor
No device driver found
rdisk.exe
HDD failure
45. A user wants to purchase a new laptop. Which of the following would be compatible with the widest selection of media types?
The user plugged the headphones into the microphone jack.
Check if the computer manufacturer uses a separate power inverter for the screen.
Reset the page count.
Blu-Ray
46. Which of the following will allow a technician to secure a wireless access point?
Multimeter
SNMP
Exclude the printers IP addresses from the DHCP scope.
Enable MAC filtering
47. Additional RAM has been added to a PC. When the RAM amount is checked within Windows the additional memory is not reflected. Which of the following is the MOST likely cause?
C:Program Files
Copy the photos to a USB drive and copy to the new computer.
The RAM was not properly seated in its memory slot.
Use the recovery console to run thefixmbr utility.
48. In a Windows Vista workstation - a user reports that after installing a well-known Internet application certain network features do not function. Which of the following is MOST likely the issue?
SMTP
System properties>Hardware>Driver Signing>Select ignore
Windows Firewall is blocking the port.
An AGP slot - A PCIe slot
49. Which of the following is the purpose of RAID 0?
Windows Firewall
Increases read/write speed
Event Viewer
Update firmware.
50. Members of which of the following groups are able to run legacy and certified applications - but do not have full system permissions in Windows XP?
Power Users
Incorrect proxy settings
TCP/IP
De-select PausePrinting from within the Printer menu on the users computer.