Test your basic knowledge |

Comptia A + Computer Repair Practicals

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. When troubleshooting a network connectivity issue - which of the following commands can BEST determine the IP address of the remote device that is causing the problem?






2. Which of the following commands is used to delete the entire contents of drive D: quickly?






3. Which of the following BEST describes why a technician should avoid touching the copper piping on heat sinks?






4. Upon trying to print - a computer gives the error that the printer spooler service is not started. Which of the following tools could be used to restart the printer spooler service?






5. A technician wants to avoid the possibility of mixing and losing screws when working on a laptop. Which of the following is the BEST solution for the technician?






6. A technician notices that the BIOS event log shows a chassis intrusion. Which of the following is the MOST likely reason for the event?






7. Which of the following will restore the BIOS after a failed update?






8. Which of the following can be used to achieve the highest transfer rate for an external hard drive?






9. Which of the following should be disabled on a router - to use a static IP?






10. After replacing the RAM on a clients system - a technician gets a loud beeping noise and the computer will not successfully POST. Which of the following is the MOST likely cause of the problem?






11. A user reports that their computer will no longer boot and is displaying a non-system disk or disk error message. While troubleshooting the problem - the technician notices a scraping noise within the PC when it is powered on. Which of the following






12. A printer is suddenly not printing using Windows XP. Which of the following is the BEST procedure to get the printing restarted?






13. Which of the following commands would be used to display hidden files?






14. When a computer is powered on - after POST it states No boot partition found.Which of the following is the MOST likely reason?






15. A technician received a laptop that has a dimly lit display. The technician connects an external monitor and can see a fully functional display. Which of the following is the MOST likely cause?






16. A user is running defrag on a computer and the power goes out. When power is restored - which of the following is the BEST action to perform?






17. In which of the following is the default location of user files (e.g. My Documents - Favorites - Desktop) in Windows Vista?






18. A technician is sent out to troubleshoot a Windows XP Media Center PC being used in acustomers enclosed home theatre. The customer describes symptoms of random system shutdowns - especially when the PC is being used to record media or watch lengthy h






19. A technician is updating a computer for a customer by removing their IDE drives and replacing them with SATA drives. The technician notes that these drives have a SATA power connection and a Molex connection. Which of the following is the BEST way to






20. Which of the following adapters will offer the HIGHEST data transfer rate?






21. A user needs to use the IP address to connect to a remote device. Which of the following command line tools will determine the IP address using the hostname of a remote device?






22. A client is having wireless network connection problems. The technician has determined that the location has a dead spot due to a concrete wall. Which of the following can the technician do to resolve the issue?






23. A technician is installing a NIC into a users computer. The technician knows the MAC address but does not have the driver. Which of the following will BEST help the technician identify the manufacturer of the NIC card?






24. A customer states that their laptop battery is not charging and it will not power on with the AC adapter. Which of the following would the technician use to check the AC adapter?






25. Which of the following can determine the type of RAM installed in a computer?






26. Which of the following information will be displayed with the command ipconfig /all?






27. Which of the following should a technician check FIRST if a Windows XP user is trying to print a document and is getting the error message Print sub-system not available?






28. A technician has removed spyware from a users computer. Which of the following commands would BEST verify that all system files are intact and in their original versions?






29. A technician is troubleshooting a WLAN card in a laptop. The wireless infrastructure is 802.11g. The WLAN card is showing connected at 11Mbps. Which of the following would be the BEST reason why the WLAN card is performing at that speed?






30. A user reports they can no longer change the web browser home page. Which of the following is MOST likely the problem?






31. A client states that their Internet browser is running slow and there are multiple windows popping up onto the desktop. Which of the following is the BEST procedure to perform to resolve these issues?






32. After a printhead change - a user reports poor print quality on their inkjet printer. Which of the following should the technician do to resolve this issue?






33. Which of the following files are required to startWindows XP boot process?






34. Which of the following commands would be used to invoke the Disk Manager utility?






35. A customer wants to install a new writable optical drive. They have a very large collection of files and want the new drive to be able to archive. Which of the following drive technologies would allow them to archive their collection using the fewest






36. Which of the following commands will duplicate entire directories from one location to another?






37. A hard drive set as a dynamic disk is moved from oneWindows computer to another. None of the disks are seen in My Computer. Which of the following tools would be BEST to start troubleshooting?






38. A technician is repeatedly called to a users desk because the user is being prompted during all installation of software and during the launching of certain programs. Which of the following features is causing this prompting to occur?






39. A client reported that the network laser printer was not printing from the third tray. After repairing the issue - which of the following should the technician do NEXT?






40. New software has been installed on a workstation and now the workstation is not functioning properly. The user tried to uninstall the software to return the system back to normal but that did not work. Which of the following would be the BEST method






41. Which of the following should a technician perform to check a hard disk for corruption?






42. A customer reports that all printed documents display random characters. Which of the following is the MOST likely cause of this problem?






43. A user has noticed several clusters of dead pixels on a laptops LCD screen. The technician is called to investigate and troubleshoot the issue. Which of the following is a possible solution?






44. When would be the optimum time to schedule a virus scan?






45. A user reports that their computer is unexpectedly shutting down. After several minutes - the computer can be powered on as normal. Which of the following is the MOST likely cause?






46. A technician has installed new hardware and is experiencing blue screens on a Windows Vista workstation. Which of the following tools can be used to narrow down the issue?






47. Which of the following Windows XP commands can be used to repair the BOOT.INI file?






48. A technician has just installed an upgraded graphics card. The computers power turns off before it finishes booting. Which of the following is the cause of the problem?






49. A technician is resolving a computers IP address to a hostname but cannot remember the correct switch. Which of the following can the technician use to find the correct switch?






50. A technician replaces two 1GB DIMMs with two 2GB DIMMs. When the installed RAM amount is verified in Windows Vista - only 3GB appears. Which of the following is the MOST likely cause?