SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Comptia A + Computer Repair Practicals
Start Test
Study First
Subjects
:
certifications
,
comptia-a-+
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A client reports that the LCD on their laptop has no display - but outlines of the graphics can be seen from some angles and an external monitor displays will no issues.Which of the following is the MOST likely cause?
LCD backlight failure
DHCP
802.11n
Inverter board
2. A laptop needs a wireless card upgrade. The technician attempts to install the new card with no success. The wireless card is a newer 802.11b/g/n card and the laptop itself was manufactured seven years ago. Which of the following is the MOST likely p
Disable SSID broadcast
The laptop has the older miniPCI expansion slot and the new card uses miniPCI express.
Map a new drive to an NTFS folder hosted by a different volume.
The USB plug is not seated properly. - The BIOS is not configured for USB support.
3. A desktop computer will POST and boot to the operating system. After a few minutes the system will suddenly turn itself off. It is unable to power on again for a few minutes. The problem repeats itself. Which of the following is MOST likely the cause
Boot to Safe Mode with Networking and attempt updates - Apply updates manually by downloading the definition files on another machine.
ping -t PC1
The CPU is overheating.
C:windowssystem - C:windows
4. A user reports their LCD monitor has failed and replaces it with a CRT. On boot up - the monitor displays POST - but displays an Out of range message when the GUI starts to load. Which of the following methods should the technician use to resolve the
Manually start the service.
Computer Management - Services MMC Plug-in
There is no operating system on the hard drive.
Start the PC in Enable VGA Mode; reboot after login in normal mode.
5. Which of the following commands would create an emergency repair disk for the Windows 2000 Professional operating system?
rdisk.exe
Add additional RAM to the printer.
Pressing Ctrl-Alt-Del and selecting Task Manager - Right clicking on the task bar and selecting Task Manager.
Set the CMOS jumper on the motherboard to clear
6. A customer reports that all print outs from their laser printer are smeared. Which of the following is the MOST likely cause?
Performance Monitor
From the command line: net start spooler - Open the Services MMC>right click Print Spooler>Start
The fuser is not working properly.
Remote Desktop
7. Which of the following directory paths is the default profile folder for User1 in Windows 2000?
Backup theclients data onto removable media.
An external hard drive connected viaeSATA.
C:Documents and SettingsUser1
The driver CD is for Windows XP only.
8. Which of the following commands would a technician use to view the active application connections on a local PC to the network?
Faulty sensor
Microsoft WindowsVista Enterprise
Router
netstat
9. If a technician is traveling outside of the US - which of the following should be checked before setting up a workstation?
Voltage setting
C:users
The CMOS battery is defective.
Look for another expansion slot elsewhere on the unit.
10. A technician has properly setup a workgroup with multiple Windows XP and Vista PCs. The Windows Vista users report they are unable to see other PCs in the workgroup. The technician has tested connectivity with the ping command and all replied. Which
Security Center
Default User - All Users
The location type is currently PUBLIC.
An issue that will not prevent the basic function of the computer.
11. A technician is troubleshooting a PC that lost connectivity to a network. Which of the following tools would the technician use to view the network card configuration?
ipconfig /all
Task Scheduler
Filters
SNMP
12. Which of the following is the only guaranteed way to get rid of a virus or malware?
A processor of equal speed to CPU 0
Format the drive and reload the system.
Wireless Router
The administrative password needs to be changed.
13. A users machine is hanging right after the Windows splash screen occurs. The mouse cursor tracks - but the system is otherwise unresponsive. Which of the following is the MOST likely cause of this problem?
ping windows.com
Device driver issues
heck if user is a local administrator on the computer
Power Users
14. The client sends a document to the printer. The document prints out all random characters. Which of the following should the technician check FIRST?
NIC properties> Internet Protocol Properties
The use of a flash drive to copy the script into all the desktops.
System date/time
Check for the correct print driver.
15. Which of the following commands allows a technician to scan protected files and check the files version?
Hard drive
sfc
BOOT.INI deleted
Hard disk
16. Which of the following is the BEST utility to use when mounting a hard disk as a folder in a Windows XP Professional machine?
Connect an audio cable between the drive and the sound card
User Account Control; it can be turned off under User Accounts in the Control Panel.
Disk Manager
Remove all memory modules - power on the PC - listen and watch for the POST.
17. A customer is installing a new 2.5 USB external HDD on a desktop PC and is using the front USB port. A light on the drive turns on but the system does not recognize the device. Which of the following is the MOST likely problem?
There is no operating system on the hard drive.
Windows Defender
The system is not providing enough power to the USB port.
Allows a system to boot into a limited shell with command line functions.
18. A user asked to have a second hard drive installed on a single IDE channel in a computer. Which of the following must be taken into account?
Update the video card drivers to the latest version.
Keyboard
One hard drive must be configured as master - and one as slave.
Task Manager
19. A user reports that their Windows XP machine restarts automatically on boot and the screen flashes blue for half a second. Which of the following allows a technician to capture the error code?
Press F8 and select Disable Automatic Restart on System Failure.
The user disabled theWiFi adapter with the hardware or software switch.
Task Scheduler
There is no operating system on the hard drive.
20. Which of the following commands will make a new directory?
The data cable is not seated properly.
Default User - All Users
md
UAC
21. When using Device Manager - a yellow QUESTION NO: mark indicates which of the following?
No device driver found
The projector is not set to display the correct video source - The laptop is not set to display to the external video connector.
Permissions on the folder containing the financial data.
Employee Bs profile is set to use a virtual printer as the default printer.
22. A customer brings in a laptop with a non-functioning LCD screen that always remains black. However - when the technician connects the laptop to an external monitor the laptop will boot Windows normally. Which of the following actions should the techn
Slow response - web page redirection or unable to display web pages
-t
Run ipconfig /release then ipconfig /renew
Check the functionality of the LCD cutoff switch
23. A technician has configured all computers on the LAN - and the computers can communicate with each other - but they cannot access the Internet. Which of the following needs to be configured?
wf.msc
Listen for beep codes to determine if the video card needs reseated.
sfc
Default Gateway
24. To determine if remote host is reachable a technician would issue which of the following
ping
Uncheck Hide protected operating system files in folder options - Uncheck the read only attribute in file properties.
Use a mounted folder.
A. Use the built-in Guest account and set personal files to private.
25. A user reports they cannot access the Internet. The technician has verified the users browser settings. The users PC has a static IP configuration. Which of the following is the NEXT step the technician should take?
Check the DNS server addresses and verify they are current.
Performance Monitor
Disk Manager
Check the functionality of the LCD cutoff switch
26. A user reports that Drive Manager is showing a newly installed drive as a foreign drive. Which of the following is MOST likely the cause of this warning message?
The new toner cartridge is bad and should be replaced.
The drive is a dynamic disk moved from another system.
Ntldr - boot.ini and ntdetect.com - or - IO.sys - boot.ini and ntboot.sys
ping localhost
27. A clients PC is having problems connecting to a certain website. Which of the following tools would be used to evaluate the hops taken from the clients PC to the website?
Archive existing records and clear the application log.
IEEE 1394
A processor of equal speed to CPU 0
TRACERT
28. Which of the following is the purpose of RAID 0?
The administrative password needs to be changed.
System file corruption
Increases read/write speed
chkdsk
29. A technician replaced an internal wireless card in a laptop. The card appears to be installed correctly in Device Manager - but is not able to view available wireless networks. Which of the following is MOST likely the problem?
Boot in Safe Mode to remove.
Update the virus signatures.
remove the AC power.
Internal antennas not connected.
30. Which of the following will cause a ghost image on a printout?
The rollers on the printer need to be replaced.
Problem with the developing drum
ping
File searching
31. A technician is called for a computer that is not connecting to the network. Which of the following would be the MOST common tool used to identify the issue?
802.11n
Blu-Ray
Cable tester
The network uses MAC filtering.
32. A user reports they would like to install a larger HDD but is not sure what type to buy. The user wants the technician to check and verify the type of HDD needed. The technician opens the case and looks at the HDD connectors they see a single thin ca
Examine the print queue - stop and then restart the spooler service.
SATA
Set the new printer as the default printer. - Add the new printer to users computer.
The incorrect WEP is being used.
33. Which of the following should a technician perform to check a hard disk for corruption?
Run the chkdsk command.
The CPU is overheating.
WPA2
Multimeter
34. A client has noticed a grinding sound along with a vibration when they use their PC. Which of the following will solve the clients problem?
Incorrect or corrupt driver
Replace the power supply.
Power supply
System Properties>Advanced Tab>Performance Options>Advanced Tab
35. Which of the following PING command switches will not stop until the technician tells it to?
Computer Management - Services MMC Plug-in
The rollers on the printer need to be replaced.
The PC only has IDE ports available for expansion - not the needed SATA ports.
-t
36. In which of the following locations is the Windows Vista local user settings found?
%userprofile%AppDataLocal
192.168.1.1
Outdated signature files allowed a virus attack
A processor of equal speed to CPU 0
37. A powered on workstation will not show a monitor display and there are no beep codes. Which of the following is the MOST likely cause?
The damaged ports contacts are shorting against the casing.
User Account Control (UAC).
The jumper is set to clear the BIOS settings
Disconnect the computer from the network.
38. A customer wants to add an internal IDE drive with the ability to write DVDs. The computer currently has two IDE hard disk drives - one IDE CD writing optical drive and a DVD read-only IDE optical drive. Which of the following should the technician r
Add additional RAM to the printer.
tracert - ping
Services MMC Plug-in -Computer Management
One device will need to be removed before an additional device will fit.
39. A technician suspects that a power supply on a computer may be going bad. Which of the following tools would BEST diagnose the part?
Applications log
Hard drive
It forces cooler air across the motherboard.
Multimeter
40. A technician would like to install a new primary SATA drive into a computer. Which of the following scenarios BEST describes the physical setup required for this task?
Incorrect proxy settings
My Computer>Properties>Remote Tab>Allow Users to connect remotely to this computer>Select Remote Users.
Start>Run>typesfc /scannow>ok
Mount the SATA drive into an available 3.5 drive bay. Connect one end of a data cable to the drives signal connector - and the other to the SATA 0 connector on the motherboard. Connect an available 15-pin power connector to the drive.
41. A user reports that their computer will no longer boot and is displaying a non-system disk or disk error message. While troubleshooting the problem - the technician notices a scraping noise within the PC when it is powered on. Which of the following
Start>Run>typesfc /scannow>ok
The internal hard drive has failed and needs to be replaced.
tracert
tracert
42. A technician is trying to load a device driver directly from the manufacturers CD for a PCI NIC. The operating system is Windows Vista. Windows refuses to accept the driver. Which of the following is the MOST likely cause of this problem?
The data cable is not seated properly.
Heatsink / cooling fan - Motherboard
gpupdate /force
The driver CD is for Windows XP only.
43. When a SMART error is received on a computer - which of the following devices MOST likely has a problem?
BitLocker drive encryption
Loop back plug
Hard disk
A. The host computer is a portable computer - USB devices cannot be converted to a dynamic disk.
44. A customer is experiencing screen issues on their aging laptop. The technician discovers that the laptop has a tendency to decrease/increase screen brightness without user intervention - and sometimes it completely loses screen brightness. There is h
md
HDD failure
LCD power inverter.
The CMOS battery is defective.
45. A technician is troubleshooting a computer infected by a virus. After the technician is finished cleaning the drive - the technician should educate the customer on preventing further attacks by suggesting:
Any data on existing volumes will be permanently lost.
Security Center
ping windows.com
the customer purchase anti-virus software - update the anti-virus software frequently - and not to open any emails unless familiar with the sender.
46. A customer using Windows Vista wants to disable User Account Control (UAC). Which of the following responses should the technician give to explain the UAC?
convert
De-select PausePrinting from within the Printer menu on the users computer.
It is there to protect against any changes being made to the OS that may be harmful and could make the OS unstable.
The BIOS needs to be updated.
47. A user reports that a newly installed external CD-RW is not working. A technician is called and he notes the user has the CD-RW drive - a flash disk - a rarely used external hard drive and a wireless network adapter plugged into an external USB hub.
It is there to protect against any changes being made to the OS that may be harmful and could make the OS unstable.
Power Users
The USB hub was not externally powered.
Examine the print queue - stop and then restart the spooler service.
48. Which of the following commands can prepare a new disk for use?
format
One hard drive must be configured as master - and one as slave.
Security Center
very thin layer - making sure to cover the CPU
49. A user running Windows XP experiences a power outage without first properly closing Windows. After rebooting - which of the following utilities can the user run to scan the hard drive and automatically fix errors?
IEEE 1394
The customers wireless card is not compatible with the new router; they need to have a newer 802.11g card installed.
The drive is a dynamic disk moved from another system.
chkdsk /f
50. A user has a computer with a 100GB IDE hard drive formatted as a single FAT32 partition. The partition has 50GB of free space but the user receives an error when attempting to save a 5GB video file. Which of the following will resolve this issue?
Oil from the skin can decrease coppers ability to conduct heat.
Convert the partition to NTFS.
tracert
Loop back plug
Sorry!:) No result found.
Can you answer 50 questions in 15 minutes?
Let me suggest you:
Browse all subjects
Browse all tests
Most popular tests
Major Subjects
Tests & Exams
AP
CLEP
DSST
GRE
SAT
GMAT
Certifications
CISSP go to https://www.isc2.org/
PMP
ITIL
RHCE
MCTS
More...
IT Skills
Android Programming
Data Modeling
Objective C Programming
Basic Python Programming
Adobe Illustrator
More...
Business Skills
Advertising Techniques
Business Accounting Basics
Business Strategy
Human Resource Management
Marketing Basics
More...
Soft Skills
Body Language
People Skills
Public Speaking
Persuasion
Job Hunting And Resumes
More...
Vocabulary
GRE Vocab
SAT Vocab
TOEFL Essential Vocab
Basic English Words For All
Global Words You Should Know
Business English
More...
Languages
AP German Vocab
AP Latin Vocab
SAT Subject Test: French
Italian Survival
Norwegian Survival
More...
Engineering
Audio Engineering
Computer Science Engineering
Aerospace Engineering
Chemical Engineering
Structural Engineering
More...
Health Sciences
Basic Nursing Skills
Health Science Language Fundamentals
Veterinary Technology Medical Language
Cardiology
Clinical Surgery
More...
English
Grammar Fundamentals
Literary And Rhetorical Vocab
Elements Of Style Vocab
Introduction To English Major
Complete Advanced Sentences
Literature
Homonyms
More...
Math
Algebra Formulas
Basic Arithmetic: Measurements
Metric Conversions
Geometric Properties
Important Math Facts
Number Sense Vocab
Business Math
More...
Other Major Subjects
Science
Economics
History
Law
Performing-arts
Cooking
Logic & Reasoning
Trivia
Browse all subjects
Browse all tests
Most popular tests