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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Which of the following commands will allow a technician to disable startup programs?
Dependencies
TCP/IP
msconfig (choose startup from options)
Internal antennas not connected.

2. A client is having problems sending their email. If the company uses SMTP - which of the following ports is configured by default on their email client to allow mail out?
The paging file size settings need to be adjusted.
Services MMC Plug-in -Computer Management
25
Backlight failure

3. A customer has asked a technician to configure a RAID array that will provide data protection using the fewest number of disks. The computer has room for two additional drives. Which of the following RAID levels should be configured?
Check Event Viewer to determine which service did not start - Run services.msc to see the state of each service listed.
RAID Level 1
netstat -a
The BIOS detected the PCIe video card and disabled the onboard video.

4. A printer is leaving a ghost image on the printed pages. Which of the following would MOST likely be causing the issue?
run IPCONFIG /RENEW.
There is too much electrical interference for the signal.
chkdsk
Toner cartridge

5. A technician notices that the BIOS event log shows a chassis intrusion. Which of the following is the MOST likely reason for the event?
A deny permission overrides an allow permission.
ping localhost
gpupdate /force
The computer case was opened.

6. Which of the following commands would be used to fix errors on the system disk?
The front USB ports were not connected to the system board header.
chkdsk /f
format d: /q
Start>Run>typesfc /scannow>ok

7. A customer requires the installation of a 10MB script on 2000 desktops in one building and it is to be completed by twenty technicians. The customer does not want the installation downloaded from their network. Which of the following methods will be
The administrative password needs to be changed.
The use of a flash drive to copy the script into all the desktops.
Solid state
Enable MAC filtering

8. A stop error message Unable to locate component is on a users machine. The message displays right after POST. Which of the following is the MOST likely cause of this issue?
Power Users
Administrators - Power Users - Users - Guests
System file corruption
The thermal paste will insulate heat around the processor.

9. Which of the following tools can a technician use to determine whether changes should be made to increase security?
MBSA
MAC filtering - Disable SSID broadcast
The memory is not installed correctly.
Copy the photos to a USB drive and copy to the new computer.

10. Which of the following tools would a technician use to reassign a drive letter?
A deny permission overrides an allow permission.
Solid state
The Network Location Type is Public.
Disk Management

11. A customer states that their laptop battery is not charging and it will not power on with the AC adapter. Which of the following would the technician use to check the AC adapter?
System Properties>Advanced Tab>Performance Options>Advanced Tab
System file corruption
C:Windows
Multimeter

12. A client is having wireless network connection problems. The technician has determined that the location has a dead spot due to a concrete wall. Which of the following can the technician do to resolve the issue?
tree
format
Set the correct permissions for the user
Add an access point.

13. Which of the following commands will display the local routing table?
The ToggleKeys option is enabled.
Wireless access point
netstat -nr
disabled.

14. A customer cannot print certain PDF documents on their laser printer. The print job is a multi- page large PDF with multiple colors. Which of the following is the MOST likely solution?
There is too much electrical interference for the signal.
NIC properties> Internet Protocol Properties
IEEE 1394
Add additional memory to the laser printer.

15. A client mentions the hard drive light is on continuously - and their computer is slow. Which of the following would the technician check to determine the MOST likely cause?
Use the Automatic Update feature built into the application - Use scripts.
Configure a MAC filter for the permitted laptops.
The amount of memory
A processor of equal speed to CPU 0

16. Which of the following malware types sits quietly in the background to collect and transmit sensitive information from a users computer?
Spyware
Cable tester
Change
The customers DNS server is unavailable.

17. A technician is cleaning spyware from a Windows XP machine. Because of the infections - the unit cannot browse the Internet to obtain anti-virus updates.Which of the following is the BEST course of action?
Boot to Safe Mode with Networking and attempt updates - Apply updates manually by downloading the definition files on another machine.
NIC will simultaneously transmit data in both directions at a time.
Enable MAC address filtering
Add an access point.

18. A computer is redeployed after sitting in storage for a year and is now displaying the wrong date. Which of the following is the cause?
The computers CMOS battery has lost its charge.
System Properties - Advanced - Performance
Lid switch
The deny was selected on all share permissions

19. A technician is configuring a second router on a small office home office (SOHO) network. The first router is already assigning IP addresses. Which of the following should the technician perform on the second router to avoid possible IP address confl
Using either FAT or NTFS - the limit is three - With extended partitions - there is no limit
System Information
Disable DHCP
Socket 754

20. A user wants to add an optical drive to their computer to archive 100GB of data.Which of the following writable optical drives will allow them to archive this data using the fewest discs?
The proxy server has been configured to block the site.
fixmbr
Blu-Ray
ipconfig /release then ipconfig /renew

21. Which of the following boot.ini switches will allow a technician to install a non-default Windows splash screen?
The Network Location Type is Public.
/bootlogo /noguiboot
IEEE 1394 card
The system BIOS

22. Which of the following command line utilities could be used to verify basic connectivity between two network devices?
tracert - ping
chkdsk /f
Satellite
Remediate the problem and then advise the customer on virus/spyware prevention.

23. Which of the following 802.11 standards by default uses the 5GHz frequency range and supports speeds up to 54Mbps?
Uncheck Hide protected operating system files in folder options - Uncheck the read only attribute in file properties.
A
A Blue I on a white field
Move the secondary hard drive next to the primary hard drive and connect to the primary bus.Connect the new DVD drive as the slave on the secondary bus.

24. Multiple customers are reporting that network response time is very slow. The technician suspects that excessive broadcasts may be causing the problem. Which of the following is the BEST tool to troubleshoot this issue?
cacls
Inverter board
Problem with the developing drum
Netstat

25. A client is reporting that their system is operating slowly. The client has a 2GHz processor - 256MB of RAM - and a motherboard designed for gaming. Which of the following components would MOST likely need to be upgraded to increase performance?
Applications log
Archive existing records and clear the application log.
Use recovery console and the fixboot command.
RAM

26. A clients PC is having problems connecting to a certain website. Which of the following tools would be used to evaluate the hops taken from the clients PC to the website?
Default Gateway
C. Turn off SSID - enable WPA2 - implement MAC filtering and change key every 30 days
The projector is not set to display the correct video source - The laptop is not set to display to the external video connector.
TRACERT

27. A user reports that a computer reboots several times a day unexpectedly. Configuration management shows that the machine recently had a second hard drive and a DVDROM burner installed. Which of the following BEST describes the troubleshooting steps?
Determine the available wattage offered by the power supply andensure it meets the power needed for all of the system components.
In the BIOS - enable WOL
The amount of memory
My Computer>Properties>Remote Tab>Allow Users to connect remotely to this computer>Select Remote Users.

28. A technician is setting up a PC. The motherboard does not have PS/2 connectors. Which of the following keyboard connector ports will the technician have to use?
The LCD cable is pinched
ipconfig /release then ipconfig /renew
USB
Dependencies

29. A laptop needs a wireless card upgrade. The technician attempts to install the new card with no success. The wireless card is a newer 802.11b/g/n card and the laptop itself was manufactured seven years ago. Which of the following is the MOST likely p
The laptop has the older miniPCI expansion slot and the new card uses miniPCI express.
Make sure the PS/2 plugs and ports are color matched.
Run a scan in Safe Mode.
Higher wattage power supply

30. Which of the following broadband networking technologies is MOST widely available in isolated areas?
The LCD cable is pinched
Satellite
De-select PausePrinting from within the Printer menu on the users computer.
One device will need to be removed before an additional device will fit.

31. In Device Manage - an exclamation point next to a device indicates which of the following?
Device conflict
Run a scan in Safe Mode.
10 meters (33 feet)
%userprofile%AppDataLocal

32. A technician wants to check the processor speed. Where can the technician find this information?
System Information
Four gigabytes
RAID Level 1
Use the Recovery Console and command fixboot.

33. A user reports that Drive Manager is showing a newly installed drive as a foreign drive. Which of the following is MOST likely the cause of this warning message?
Change the Boot order in the BIOS.
The drive is a dynamic disk moved from another system.
Convert both drives to a dynamic disk.
Set the correct permissions for the user

34. A user is reporting that after replacing the toner cartridge on the laser printer it has started to produce print jobs with dirty spots around the page. Which of the following is the MOST likely cause of the problem?
The driver CD is for Windows XP only.
The RAM was not properly seated in its memory slot.
Loop back plug
The new toner cartridge is bad and should be replaced.

35. Which of the following would a technician perform to cancel a print job?
Read the manufacturers instructions.
Click on the printer icon and select cancel.
Power supply
20

36. When replacing a laptops hard drive - which of the following may need to be updated?
The system BIOS
Disable the integrated video card.
rdisk.exe
Backlight failure

37. An automotive testing application requires a serial device to be added to a Windows XP Professional PC. The application requires the communications settings to be configured in the OS. In which of the following are these settings located?
ping localhost
Update the BIOS.
Microsoft WindowsVista Enterprise
Device Manager

38. A user notices that the workstations mouse pointer is moving by itself and is executing files. Which of the following is the BEST solution for the user to do?
They have been infected with malware.
My Computer>Properties>Remote Tab>Allow Users to connect remotely to this computer>Select Remote Users.
Call a security technician to report.
The Network Location Type is Public.

39. The standard port monitor in Windows XP uses which of the following protocols to configure and monitor the printer device status?
Quarantined
The damaged ports contacts are shorting against the casing.
The file is too large for the printer.
SNMP

40. A technician would like to create a spanned volume on two basic disks. Which of the following steps must be completed?
Write all of the error message down immediately.
Add more RAM.
Create a striped set.
A local administrator must install the application.

41. In which of the following locations is the Windows Vista local user settings found?
Disable DHCP
Check for a floppy disk in the FDD.
A virus has infected the system.
%userprofile%AppDataLocal

42. A technician installed an internal modem on a PC.Which of the following connector types will plug into the phone jack?
HDD failure
One of the sticks of RAM is not seated properly.
Permissions on the folder containing the financial data.
RJ-11

43. A user is trying to watch a high definition movie on a computer with a built-in DVD drive. Which of the following is the MOST likely reason that the user cannot watch the movie?
Blu-Ray discs are not compatible with DVD drives
The front USB ports were not connected to the system board header.
One hard drive must be configured as master - and one as slave.
Write all of the error message down immediately.

44. A Windows XP system stops booting with the error message NTLDR is missing.Which of the following is the BEST resolution for this problem?
The fans are not cooling properly.
Disable SSID broadcast
fixboot
The computer case was opened.

45. A customer wants to check whether they have the necessary tools enabled to prevent intrusions and virus attacks on a Windows Vista workstation. Which of the following tools can be used to display the current configuration?
WPA2
Microsoft WindowsVista Enterprise
Security Center
Try paper from a different package of paper.

46. After installing a high performance video adapter - the users computer reboots whenever resource intensive applications are run. Which of the following will MOST likely correct the problem?
Thermal compound
sfc
Replace the BIOS chip - Restore from backup
Upgrade the power supply to a higher wattage model.

47. Which of the following utilities - in Windows - can be configured to perform automatic disk defragmentation?
Multimeter
Task Scheduler
Use a portable anti-static pad and wrist strap - ensuring all components remain on the mat - and the wrist strap is connected to the mat.
Increases read/write speed

48. A Windows computer receives a stop error (e.g. bluescreen) on boot. Which of the following when run from recovery console could correct the issue?
nslookup
80
chkdsk
From the command line: net start spooler - Open the Services MMC>right click Print Spooler>Start

49. A technician logs into a users computer and downloads a file from a central server to a users local document directory. After logging in - the user reports that they cannot open the file. Which of the following can the technician do to solve the prob
Set the correct permissions for the user
Look for another expansion slot elsewhere on the unit.
The computer case was opened.
Look around the monitor for items that maybe interfering with the display.

50. A customer reports that all printed documents display random characters. Which of the following is the MOST likely cause of this problem?
Incorrect or corrupt driver
Determine the available wattage offered by the power supply andensure it meets the power needed for all of the system components.
netstat -a
CPU 1