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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A user wants to track websites that certain individuals are going to throughout the day on Windows Vista. Which of the following tools can be used to perform this action?
Parental Controls
64-bit WEP
Using either FAT or NTFS - the limit is three - With extended partitions - there is no limit
Replace the modem.

2. A user wants to connect to a cellular network with a laptop while traveling. The laptop has aninternal cellular network card that is activated through the provider.Which of the following is the MOST likely reason that the card is not visible to the o
Modify
netstat -nr
Device is disabled
Cellular card is disabled in the BIOS.

3. A customers office is located in their basement which is where the wireless router is located. The customers three desktop computers and network printer are hardwired. The customer reports a laptop connectivity issue in the second floor bedroom. Whic
The user disabled theWiFi adapter with the hardware or software switch.
The front USB ports were not connected to the system board header.
Anti-static wrist strap
Install a wireless range extender to boost the signal.

4. A technician attempts to run chkdsk - but the system cannot locate it in the WinntSystem32 or WindowsSystem32 folders. Which of the following should the technician do to perform the chkdsk function?
LCD backlight failure
Run Autochk.exe from the Windows Installation Disk.
Two
Install a wireless range extender to boost the signal.

5. A notebook user states that lately the keyboard beeps when certain character keys are pressed.The user wants their input to be silent. Which of the following is the MOST likely cause of this situation?
The ToggleKeys option is enabled.
Turn on and configure BitLocker.
SATA
Manufacturer's website

6. Which of the following ping switches would be used to ping continuously until manually stopped?
Disk Manager
tree
PATA
-t

7. A customer states they cannot connect to a recently installed access point which is located just around the corner from their office. An elevator and a wiring closet are the only things between the customer and the access point. Which of the followin
One hard drive must be configured as master - and one as slave.
There is too much electrical interference for the signal.
msconfig
Task Scheduler

8. On a Windows XP Professional computer - several service fails to start messages appear. Which of the following service property tabs would be viewed to verify service requirements?
The CMOS battery is failing.
System Restore
They have been infected with malware.
Dependencies

9. Which of the following tools is used to initiate archive procedures in Windows XP Professional?
NTBACKUP.EXE
The username and password are set to default.
NTBTLOG.TXT
Task Scheduler

10. A department of users is reporting there are lines across their printouts. They have already changed the toner cartridge but the issue remains. Which of the following is the BEST item to inspect?
Power supply
Install a wireless range extender to boost the signal.
format
The fuser unit for damage

11. A technician is troubleshooting a computer infected by a virus. After the technician is finished cleaning the drive - the technician should educate the customer on preventing further attacks by suggesting:
the customer purchase anti-virus software - update the anti-virus software frequently - and not to open any emails unless familiar with the sender.
Turn on and configure BitLocker.
Remediate the problem and then advise the customer on virus/spyware prevention.
Heatsink / cooling fan - Motherboard

12. Two employees share a computer. The computer has a locally attached USB printer. Both users are local administrators of the computer. Both employees login under their own accounts. Employee A can print with no issue; however - employee B cannot. No e
Have the user boot into Safe Mode by tapping F8 before Windows loads - and run the anti-virus scan once again.
Employee Bs profile is set to use a virtual printer as the default printer.
Power Users
192.168.1.1

13. A user has a toolbar installed that appears to be connected to Spyware. Which of the following is the BEST way to remove it?
Run the chkdsk command.
The USB plug is not seated properly. - The BIOS is not configured for USB support.
Boot into Safe Mode and remove browser helper objects.
Reset the page count.

14. A customer states that their laptop battery is not charging and it will not power on with the AC adapter. Which of the following would the technician use to check the AC adapter?
In the BIOS - enable WOL
BCD
Multimeter
heck if user is a local administrator on the computer

15. A user is trying to boot a desktop PC from their A: drive. Which of the following devices is the user describing?
Start>Run>typesfc /scannow>ok
The floppy drive
Regional and Language Options
tracert - ping

16. Which of the following tools could be used to test the voltage coming from a laptops AC adapter?
Configure one of the HDD as master - and one as slave.
chkdsk
The CMOS battery is failing.
Multimeter

17. A client explains their system is running slow - has trouble accessing the Internet and multiple windows are popping up on their own. Which of the following is the MOST likely cause?
A virus has infected the system.
Implement and install a drive encryption program on all company assets.
SMTP
The DHCP client is unable to obtain an IP address from the DHCP server.

18. It is a companys policy to shut down all workstations at the end of the day. However - the majority of employees are leaving disks in their workstations and upon start up the next morning they are receiving a NTLDR is missing error. Which of the foll
Change the Boot order in the BIOS.
Find the proper manufacturer documentation.
The device driver for the LCD is corrupt.
The user plugged the headphones into the microphone jack.

19. A customer reports that all print outs from their laser printer are smeared. Which of the following is the MOST likely cause?
The CMOS battery is failing.
The username and password are set to default.
The fuser is not working properly.
Update anti-virus and malware software and scan.

20. A technician is setting up VoIP service for a SOHO customer. Which of the following should the technician enable on the customers home router?
WPA2
QoS
The computers CMOS battery has lost its charge.
The memory is bad and must be replaced. - The BIOS is not at the latest revision.

21. When the power supply of a PC is performing erratically - which of the following can be used to determine output voltage?
A multimeter
Backlight failure
The BIOS detected the PCIe video card and disabled the onboard video.
Mini PCI

22. Which of the following directory paths is the default profile folder for User1 in Windows Vista?
Task Scheduler
Support multiple PCIe display adapters.
C:UsersUser1
Multimeter

23. A Windows XP system stops booting with the error message NTLDR is missing.Which of the following is the BEST resolution for this problem?
fixboot
UAC
A multimeter
Allows a system to boot into a limited shell with command line functions.

24. A technician is troubleshooting a PC that lost connectivity to a network. Which of the following tools would the technician use to view the network card configuration?
ipconfig /all
Task Scheduler
An AGP slot - A PCIe slot
Incorrect proxy settings

25. Which of the following is a local host IP address?
127.0.0.1
Disk Management
An external hard drive connected viaeSATA.
dir

26. A user notices that the workstations mouse pointer is moving by itself and is executing files. Which of the following is the BEST solution for the user to do?
RAID 0
Pop-ups
Start>Run>typesfc /scannow>ok
Call a security technician to report.

27. Which of the following will cause a ghost image on a printout?
Allow port 443.
The user plugged the headphones into the microphone jack.
The user has a USB drive in the system.
Problem with the developing drum

28. Which of the following directory paths is the default profile folder for User1 in Windows XP?
Set the CMOS jumper on the motherboard to clear
C:Documents and SettingsUser1
tracert - ping
Event Viewer Logs - Disk Management - Device Manager

29. Which of the following should a technician check FIRST if a Windows XP user is trying to print a document and is getting the error message Print sub-system not available?
Spooler service is running.
3
The small space is causing overheating.
PCIe graphics card

30. Which of the following is true for a 10/100 NIC running at half-duplex?
chkntfs
After working hours
NIC will transmit data in only one direction at a time.
C:windowssystem - C:windows

31. A technician has properly setup a workgroup with multiple Windows XP and Vista PCs. The Windows Vista users report they are unable to see other PCs in the workgroup. The technician has tested connectivity with the ping command and all replied. Which
The system partition is corrupt - The boot.ini file has been deleted.
tracert
Boot to Safe Mode with Networking and attempt updates - Apply updates manually by downloading the definition files on another machine.
The location type is currently PUBLIC.

32. The client sends a document to the printer. The document prints out all random characters. Which of the following should the technician check FIRST?
Check for the correct print driver.
The damaged ports contacts are shorting against the casing.
-t
%systemdrive%Users

33. A user reports that when powering on their computer only a black screen with a lone cursor appears. Which of the following is the FIRST step to determine the problem?
very thin layer - making sure to cover the CPU
Convert the partition to NTFS.
Safe Mode
Listen for beep codes to determine if the video card needs reseated.

34. Which of the following is the FIRST step after a clean Windows XP Installation?
Task Scheduler
Install the Chipset Drivers
Check themanufacturers website.
C:Program Files

35. A user is getting ready to upgrade the graphics card in their computer with a performance PCIe graphics card. The user has verified that they have a 16x PCIe slot on their motherboard. Which of the following may also need to be upgraded?
The permissions are inherited by all files and folders within that folder.
Power supply
Power Users
The device is disabled.

36. On which of the following hard drive types must a technician change the jumper setting to match the motherboard/cabling combination?
PATA
Install more RAM.
eSATA
D. IP address - Subnet mask - Gateway - MAC address - DNS - Lease obtained/expiration.

37. When converting a dynamic disk to a basic disk in Windows - which of the following will occur?
PATA
Netstat
Service Manager
Any data on existing volumes will be permanently lost.

38. A technician is installing several PCs in a home that is pre-wired with Ethernet to seven rooms. In the wiring closet all the Ethernet cables are hanging free and are not labeled. Which of the following tools would the technician use to locate the ca
Toner probe
7
WindowsVista
fixboot

39. During the disinfection process - to eliminate a virus from inserting itself into the system restore point which of the following is the BEST solution?
DHCP
Disable System Restore.
Safe Mode
edit boot.ini

40. Which of the following commands allows the technician to find where packets are being lost on the network?
Check the DNS server addresses and verify they are current.
Multimeter
tracert
Employee Bs profile is set to use a virtual printer as the default printer.

41. A user receives a message on a Windows Vista machine stating that there is an error with the boot configuration data. Which of the following is MOST likely corrupted - stopping the boot process?
BCD
sfc
Voltage setting
A. The host computer is a portable computer - USB devices cannot be converted to a dynamic disk.

42. A user is reporting that the image on their CRT monitor is shaking and giving them eye strain. The technician notices the display is OK at first - then after a minute it begins wavering. Which of the following is the FIRST step the technician should
Look around the monitor for items that maybe interfering with the display.
msconfig
Parental Controls
A virus has infected the system.

43. Which of the following is the proper order of user group rights - starting with the group having the most rights?
Unplug the CMOS battery - Switch on the reset jumper.
Administrators - Power Users - Users - Guests
Driver Verifier Manager
Employee Bs profile is set to use a virtual printer as the default printer.

44. Which of the following commands will result in all data being lost on the media selected?
3
PATA
format
UAC

45. A user has downloaded a game from the Internet. Afterwards they notice that links from search sites get redirected to unusual pages. After the problem is corrected - the user asks how the problem can be prevented in the future. The technician should
netstat -nr
only obtain software from known and reputable sources.
%systemdrive%Users
md

46. Which of the following commands will fix the master boot record?
Adware
The customers DNS server is unavailable.
The jumper is set to clear the BIOS settings
fixmbr

47. A power outage caused a computer to shut off while the operating system was running. Which of the following would a technician run to make sure the operating system was not damaged?
ping localhost
C:Documents and SettingsUser1
chkdsk
NIC will simultaneously transmit data in both directions at a time.

48. A technician is updating a computer for a customer by removing their IDE drives and replacing them with SATA drives. The technician notes that these drives have a SATA power connection and a Molex connection. Which of the following is the BEST way to
Enable boot logging. In Safe Mode - read the ntbtlog.txt file.
WPA2
25
Connect only one of the power connections on the drive.

49. A customer states they cannot print and they are getting a message that the print spooler has not started. Which of the following will correct this error in the LEAST amount of time?
802.11a
5 volts
Manufacturers guidelines for the beep codes
From the command line: net start spooler - Open the Services MMC>right click Print Spooler>Start

50. A customer requires the installation of a 10MB script on 2000 desktops in one building and it is to be completed by twenty technicians. The customer does not want the installation downloaded from their network. Which of the following methods will be
Satellite
The network card in the users computer has failed.
sfc
The use of a flash drive to copy the script into all the desktops.