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Test your basic knowledge |
Comptia A + Computer Repair Practicals
Start Test
Study First
Subjects
:
certifications
,
comptia-a-+
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Which of the following commands would a technician use to view the active application connections on a local PC to the network?
Cable tester
Boot in Safe Mode to remove.
netstat
RAM
2. Users in an office are having problems connecting to certain resources outside of their network. The technician suspects that a router on the network has failed. Which of the following tools can be used to determine the point of failure on the networ
The power button is not working.
attrib test.doc -r -a -s -h
tree
tracert
3. A user is reporting that after replacing the toner cartridge on the laser printer it has started to produce print jobs with dirty spots around the page. Which of the following is the MOST likely cause of the problem?
The proxy server has been configured to block the site.
25
The new toner cartridge is bad and should be replaced.
Copy the photos to a USB drive and copy to the new computer.
4. A user is running defrag on a computer and the power goes out. When power is restored - which of the following is the BEST action to perform?
Check the DNS server.
Turn the computer on and run chkdsk /r
Reseat and check all cables.
net help
5. Which of the following will disable the UAC in Windows Vista?
Spyware
The use of a flash drive to copy the script into all the desktops.
Go to Control Panel (User Accounts and Family Safety) - User Accounts -Turn User Account Control on or off.
Allows a system to boot into a limited shell with command line functions.
6. When printing a document an out of memory error is displayed on the printer. Which of the following is MOST likely the issue?
The CMOS battery is defective.
The file is too large for the printer.
chkdsk /f
Anti-static wrist strap
7. A new processor is released and the motherboard manufacturer states that it will be supported. When starting up the workstation with the newly installed processor - multi-beep codes are generated.Which of the following is the MOST likely cause?
Inverter board
The BIOS needs to be updated.
Default User - All Users
A processor of equal speed to CPU 0
8. A technician has recovered a system from a virus infection but some of the system files were compromised. Which of the following tools can be run from the run dialog box to replace or repair system files?
Reseat and check all cables.
sfc /scannow
md
The hard drive needs to be replaced.
9. A technician suspects one of the workstations in the office is infected with malware. Which of the following are symptoms of a malware infection?
A local administrator must install the application.
A faulty HDD connection
msconfig (choose startup from options)
Drive light is always on even when no programs are running. - Cannot perform any anti-virus updates.
10. Which of the following utilities would a technician use to verify that a sound card is correctly installed on a PC?
Adware
An external hard drive connected viaeSATA.
Device Manager
The customers DNS server is unavailable.
11. A workgroup user reports not being able to print to the new printer. Everyone else in the workgroup can print to the new printer and the user can still automatically send print jobs to the old printer. Which of the following will solve the issue?
Set the new printer as the default printer. - Add the new printer to users computer.
Dependencies
Security Center
Communicates with network devices
12. A technician is troubleshooting a PC that will not turn on. The technician has determined that the PC is on a known good power outlet. Which of the following should the technician check NEXT?
The Network Location Type is Public.
Click on the printer icon and select cancel.
The memory is bad and must be replaced. - The BIOS is not at the latest revision.
Power supply
13. Which of the following procedures in a laptop would be needed to determine the type of RAM installed?
System Information
Open the computers RAM compartment and inspect the labels.
fixboot
Corrupt MBR
14. A user reports that even though their anti-virus program is detecting and removing viruses on their system - the malware returns after successive restarts on their Windows Vista machine. The user has restarted the machine four times already. Which of
Manufacturer's website
Have the user boot into Safe Mode by tapping F8 before Windows loads - and run the anti-virus scan once again.
Loopback test
The device is disabled.
15. Which of the following could cause an Inaccessible boot drive error during the boot process?
tracert
HDD failure
The fans are not cooling properly.
Pressing Ctrl-Alt-Del and selecting Task Manager - Right clicking on the task bar and selecting Task Manager.
16. A customer reports that after upgrading their CPU - the system overheats and shuts itself down. Which of the following is MOST likely the cause?
Thermal compound is not on the processor
Event Viewer Logs - Disk Management - Device Manager
Multimeter
The deny was selected on all share permissions
17. Users are reporting that a Vista feature asks them for confirmation before running most applications or making system changes. Which of the following is the name of this Vista feature and where should the technician direct users to turn the functiona
Default User - All Users
tracert
User Account Control; it can be turned off under User Accounts in the Control Panel.
Manually start the service.
18. A user reports that they can hear downloaded music and sounds through their computer speakers. Music CDs cannot be heard when played in the local CD-ROM drive except by plugging headphones into the jack on the front of the drive. Which of the followi
Plug in an external monitor to see if it is a device driver problem.
Connect an audio cable between the drive and the sound card
MBSA
Windows Defender
19. A technician has installed a faster CPU into a machine. When they boot the machine the POST shows that the new CPU is not running faster. Which of the following should be configured?
The CMOS battery needs to be replaced.
Clock multiplier
System Restore
chkdsk /f
20. Which of the following utilities can be run on a Windows XP Professional computer - if it is suspected that the file system structure has become damaged?
The system is not providing enough power to the USB port.
Wireless access point
Permissions on the folder containing the financial data.
chkdsk
21. A printer is suddenly not printing using Windows XP. Which of the following is the BEST procedure to get the printing restarted?
Power Users
dir
127.0.0.1
Examine the print queue - stop and then restart the spooler service.
22. A user is having printing issues and receives an error message that the print spooler is not running. Which of the following methods can be used to start the print spooler?
Four gigabytes
The BIOS detected the PCIe video card and disabled the onboard video.
In the Control Panel - select Administrative Tools - select Services -click on the Print Spooler service and select start.
TCP/IP
23. A technician is installing a wireless small office home office (SOHO) network and wants to hide the network visibility for security purposes. Which of the following should the technician configure to accomplish this task?
tracert
Defrag the hard drive.
The chipset includes hyperthreading support.
Turn off SSID broadcast.
24. Which of the following 802.11 standards by default uses the 2.4GHz frequency range and supports speeds up to 11Mbps?
Corrupt MBR
80
B
PATA
25. A technician is troubleshooting a laptop LCD monitor with an extremely dim screen. Which of the following is the cause?
A corrupted or incorrect video driver is installed.
Backlight failure
Problem with the developing drum
Support multiple PCIe display adapters.
26. When a computer is powered on - after POST it states No boot partition found.Which of the following is the MOST likely reason?
wf.msc
CAT6
There is no operating system on the hard drive.
Any data on existing volumes will be permanently lost.
27. Which of the following protocols should be allowed through the firewall for a mail application?
Look for another expansion slot elsewhere on the unit.
C:Usersuser1Desktop
BCD
SMTP
28. Which of the following tools could be used to test if a serial port on a laptop is functioning correctly?
The user is connected to an 802.11b wireless access point.
Internal antennas not connected.
Add additional RAM to the printer.
Loopback plug
29. How many hard drives are necessary to create a RAID 5 array?
run IPCONFIG /RENEW.
Disable System Restore.
Blu-Ray
3
30. Which of the following commands would a technician use to disable startup programs in Windows XP?
One of the sticks of RAM is not seated properly.
WPA2
msconfig
The memory is not properly seated.
31. A technician follows the manufacturers safety procedures and upgrades the RAM in a notebook computer from 512MB to 2GB. Upon starting the notebook - a pattern of beeping sounds occurs and there is no display. The new and old SODIMM modules are the sa
A. The host computer is a portable computer - USB devices cannot be converted to a dynamic disk.
Increases read/write speed
Task Scheduler
The memory is bad and must be replaced. - The BIOS is not at the latest revision.
32. Which of the following BEST controls the amount of virtual memory in a Windows XP system?
A. The host computer is a portable computer - USB devices cannot be converted to a dynamic disk.
DHCP
System Properties - Advanced - Performance
Applications log
33. Which of the following will allow and deny Internet traffic?
An external hard drive connected viaeSATA.
The paging file size settings need to be adjusted.
From the command line: net start spooler - Open the Services MMC>right click Print Spooler>Start
Firewall
34. A customer would like to assign the My Documents folder to a separate volume within
The memory is bad and must be replaced. - The BIOS is not at the latest revision.
Use a mounted folder.
sfc /scannow
Any data on existing volumes will be permanently lost.
35. A new firewall was installed on a system and since then a remote user has been unable to reach the file server. Which of the following should the technician verify is setup on the new firewall?
Increases read/write speed
Port forwarding
RAID 0
ping windows.com
36. A user reports that they cannot access network resources. The technician checks the users IP address and notices that the user has an APIPA address instead of a DHCP issued IP address. Which of the following commands will resolve this so that the use
A multimeter
Drive light is always on even when no programs are running. - Cannot perform any anti-virus updates.
Run ipconfig /release then ipconfig /renew
Device conflict
37. When installing a small office home office (SOHO) network - which of the following can a technician configure to hide wireless networks from unauthorized users and attackers?
The USB hub was not externally powered.
Use recovery console and the bootcfg /rebuild command.
Disable SSID broadcast
msconfig
38. A user reports that their CAD files will display correctly in low resolution but not in high resolution after installing a new graphics card. Which of the following will MOST likely fix this problem?
Update the video card drivers to the latest version.
IDE but with an adapter
Default Gateway
Power supply
39. Which of the following encryption methods requires a 10-digit network key?
The second USB connector increases the power and enables functionality of the device.
tree
Use a mounted folder.
64-bit WEP
40. A technician wants to disable User Account Control (UAC) in Windows Vista. How can this feature be disabled?
The proxy server has been configured to block the site.
The damaged ports contacts are shorting against the casing.
Using Disk Manager - the new drive must be partitioned - Using Disk Manager - the new drive must be formatted.
Go to Control Panel> open User Accounts> Click Turn User Account Control On or Off> Click Continue>Clear the check box and click OK.
41. A user reports they have forgotten their BIOS password and is unable to boot their system. Which of the following describes the BEST method to correct this problem?
Set the CMOS jumper on the motherboard to clear
The color depth is set too low. Open the Display Properties dialog box and set the Color Quality setting to Highest (64bit).
Microsoft WindowsVista Enterprise
Access Point
42. A technician attempts to run chkdsk - but the system cannot locate it in the WinntSystem32 or WindowsSystem32 folders. Which of the following should the technician do to perform the chkdsk function?
Run Autochk.exe from the Windows Installation Disk.
QoS
TCP/IP
Device is disabled
43. A system has been infected with a virus. The customer does not have a system backup. Which of the following is an effective method to remove the virus and preserve the customers data?
Run a scan in Safe Mode.
Click on the printer icon and select cancel.
Install the correct drivers.
Move the secondary hard drive next to the primary hard drive and connect to the primary bus.Connect the new DVD drive as the slave on the secondary bus.
44. A customers office is located in their basement which is where the wireless router is located. The customers three desktop computers and network printer are hardwired. The customer reports a laptop connectivity issue in the second floor bedroom. Whic
Disable the integrated video card.
Toggle the NUM lock key.
Install a wireless range extender to boost the signal.
Connect only one of the power connections on the drive.
45. Which of the following information will be displayed with the command ipconfig /all?
The paging file size settings need to be adjusted.
Disable System Restore.
DHCP
D. IP address - Subnet mask - Gateway - MAC address - DNS - Lease obtained/expiration.
46. Shortly after a technician installed additional RAM in a users Windows 2000 workstation - the computer became stuck in a reboot loop. Which of the following will MOST likely restore the computers normal operation?
Check the functionality of the LCD cutoff switch
SSID broadcast
Disk Defragmentation
One or more of the new memory modules are faulty and should be removed or replaced.
47. When booting Windows - check disk comes up and runs a scan only on drive E. The PC still boots and shows no signs of any errors or other problems. No installations or other software changes have been made. Which of the following is the MOST likely ca
Reset the page count.
Satellite
A thumb drive is connected to the PC.
The second USB connector increases the power and enables functionality of the device.
48. Which of the following commands should be used to change a FAT volume into a NTFS volume?
Perform a printhead alignment test.
convert
Prevents unauthorized programs from being installed
The hard drive needs to be replaced.
49. Where in Windows XP would a secondary DNS IP address be entered - that is used when the primary DNS server is unavailable?
WPA2
Check the functionality of the LCD cutoff switch
DHCP
NIC properties> Internet Protocol Properties
50. A user states they receive a message Boot device not found half of the time they boot theirsystem. Which of the following is the MOST likely cause?
A faulty HDD connection
SMTP
Port forwarding rules
Use a trusted aggressive pop-up blocker. - Avoid notorious websites and hyperlinks.