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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A technician is configuring a second router on a small office home office (SOHO) network. The first router is already assigning IP addresses. Which of the following should the technician perform on the second router to avoid possible IP address confl
NTBACKUP.EXE
Boot to Safe Mode with Networking and attempt updates - Apply updates manually by downloading the definition files on another machine.
There are too many devices plugged into the USB hub.
Disable DHCP

2. Which of the following operating systems uses BitLocker to encrypt files on the hard drive?
chkdsk
Microsoft WindowsVista Enterprise
The user is connected to an 802.11b wireless access point.
The network uses MAC filtering.

3. Which of the following is the MOST secure wireless encryption?
WPA2
ping localhost
The network uses MAC filtering.
The SSID

4. Which of the following are used by the Windows operating system to resolve FQDNs?
Enable MAC filtering.
DNS - HOSTS file
netstat -nr
Update the virus signatures.

5. A user reports that their CAD files will display correctly in low resolution but not in high resolution after installing a new graphics card. Which of the following will MOST likely fix this problem?
NIC will simultaneously transmit data in both directions at a time.
Power supply voltages
attrib test.doc -r -a -s -h
Update the video card drivers to the latest version.

6. After a new system board is installed on a laptop - the system fails to POST. Which of the following should be done FIRST?
Socket 754
Ensure all features of the system are functioning.
C:Usersuser1Desktop
Reseat and check all cables.

7. A notebook user states that lately the keyboard beeps when certain character keys are pressed.The user wants their input to be silent. Which of the following is the MOST likely cause of this situation?
The new toner cartridge is bad and should be replaced.
Loose DC jack
The ToggleKeys option is enabled.
64-bit WEP

8. A technician is troubleshooting a WLAN card in a laptop. The wireless infrastructure is 802.11g. The WLAN card is showing connected at 11Mbps. Which of the following would be the BEST reason why the WLAN card is performing at that speed?
Incorrect proxy settings
Disk Manager
The WLAN card is 802.11b.
Turn the computer on and run chkdsk /r

9. A customer is installing a new 2.5 USB external HDD on a desktop PC and is using the front USB port. A light on the drive turns on but the system does not recognize the device. Which of the following is the MOST likely problem?
One or more of the new memory modules are faulty and should be removed or replaced.
Wireless Router
Backup theclients data onto removable media.
The system is not providing enough power to the USB port.

10. A customer wants to check whether they have the necessary tools enabled to prevent intrusions and virus attacks on a Windows Vista workstation. Which of the following tools can be used to display the current configuration?
Format the drive and reload the system.
Examine the print queue - stop and then restart the spooler service.
Security Center
RAM failure

11. When using FTP to transfer files which of the following is used to retrieve a file from a remote server?
Copy the photos to a USB drive and copy to the new computer.
A multimeter
get
Ensure the keyboard ribbon is firmly plugged into the motherboard.

12. Which of the following command will display a list of folders and files?
Create a striped set.
Write all of the error message down immediately.
dir
Pressing F6 during the install to load third party drivers

13. Which of the following commands will make a new directory?
netstat
Exclude the printers IP addresses from the DHCP scope.
md
Power supply

14. After a computer has been returned from having the system board replaced - the end user reports that they can no longer access their flash drive when it is plugged into the front USB ports. The keyboard and mouse are plugged into the rear USB ports a
The front USB ports were not connected to the system board header.
The LCD cable is pinched
Uncheck Hide protected operating system files in folder options - Uncheck the read only attribute in file properties.
In Disk Management create a volume on two or more dynamic disks.

15. During POST a beep can be heard - and the computer does not boot. Which of the following BEST describes the problem?
Performance Monitor
RAM failure
A processor of equal speed to CPU 0
Using Disk Manager - the new drive must be partitioned - Using Disk Manager - the new drive must be formatted.

16. A technician is adding a new device to a system and is unable to find the driver disk. Which of the following is he BEST place to retrieve the latest drivers?

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17. A technician is troubleshooting a laptop LCD - and when the cover is opened nothing shows on the screen. Then all of a sudden the screen comes on and works fine. Which of the following should the technician check FIRST?
msconfig
Parental Controls
Control Panel>Tools>Folder Options>File Types
Lid switch

18. A technician has installed a maintenance kit on a laser printer and replaced all consumables. Which of the following should the technician do NEXT?
Boot to Safe Mode with Networking and attempt updates - Apply updates manually by downloading the definition files on another machine.
Windows 2000
Reset the page count.
Netstat

19. A technician has removed spyware from a users computer. Which of the following commands would BEST verify that all system files are intact and in their original versions?
A
sfc
UAC
c:users<<username>>

20. Which of the following is the BEST solution for repairing a hard drive that results in could not read from selected boot disk display upon booting?
netstat
An external hard drive connected viaeSATA.
Default User - All Users
Use recovery console and the bootcfg /rebuild command.

21. If a technician is creating a spanned volume - which of the following steps should they perform?
After working hours
In Disk Management create a volume on two or more dynamic disks.
Default User - All Users
Induction toners

22. Multiple customers are reporting that network response time is very slow. The technician suspects that excessive broadcasts may be causing the problem. Which of the following is the BEST tool to troubleshoot this issue?
One hard drive must be configured as master - and one as slave.
Netstat
Power supply
The CPU is overheating.

23. A technician has installed a new wireless access point on an existing small office home office (SOHO) network with WPA security. All wireless computers connect to the new network except one computer that repeatedly asks for the key. Which of the foll
Port 21 is open - The proxy setting in the antivirus application
The pass phrase is not correct.
tracert
USB

24. A laptop screen is extremely faint when booting. There is no backlight but the image appears to be on the screen. Which of the following is the BEST step to follow next?
Copy the photos to a USB drive and copy to the new computer.
Cellular card is disabled in the BIOS.
Check if the computer manufacturer uses a separate power inverter for the screen.
The network card in the users computer has failed.

25. A customer wants to guard against Spyware on a Windows Vista workstation. Which of the following default programs is installed for this purpose?
The BIOS detected the PCIe video card and disabled the onboard video.
Add more RAM.
Windows Defender
Services

26. A customer states they cannot print and they are getting a message that the print spooler has not started. Which of the following will correct this error in the LEAST amount of time?
Run defrag
Copy the photos to a USB drive and copy to the new computer.
From the command line: net start spooler - Open the Services MMC>right click Print Spooler>Start
Add additional RAM to the printer.

27. A user reports they have forgotten their BIOS password and is unable to boot their system. Which of the following describes the BEST method to correct this problem?
Have the user boot into Safe Mode by tapping F8 before Windows loads - and run the anti-virus scan once again.
Task Scheduler
The SSID
Set the CMOS jumper on the motherboard to clear

28. A technician has a work order to replace a failing hard drive on a PC. The PC is in an environment with constant vibration and dust. Which of the following hard drive types should the technician use as a replacement?
run IPCONFIG /RENEW.
Enable MAC filtering.
One device will need to be removed before an additional device will fit.
Solid state

29. A technician is told to configure all new PCs to support Wake on LAN (WOL). After upgrading the NIC to support WOL - the system still does not respond to a WOL call. Which of the following steps needs to be taken to support WOL?
Change the jumper settings on the drive.
Update the virus signatures.
USB
In the BIOS - enable WOL

30. The performance tab of Task Manager shows two CPUs. The system only has one physical CPU. Which of the following is the MOST likely cause?
System Information
format
The chipset includes hyperthreading support.
The network uses MAC filtering.

31. A client reports that the cursor on their laptop moves to one corner of the screen and stays there when they try to use the keyboard joystick. Which of the following components will MOST likely need to be replaced to resolve the issue?
The computers CMOS battery has lost its charge.
Dependencies
Keyboard
Wireless access point

32. Which of the following utilities can be run on a Windows XP Professional computer - if it is suspected that the file system structure has become damaged?
chkdsk
The CMOS battery is failing.
DHCP is disabled.
System file corruption

33. A customer using Windows Vista wants to disable User Account Control (UAC). Which of the following responses should the technician give to explain the UAC?
Solid state
It is there to protect against any changes being made to the OS that may be harmful and could make the OS unstable.
From the command line - run chkdsk utilizing the /x switch.
Pressing Ctrl-Alt-Del and selecting Task Manager - Right clicking on the task bar and selecting Task Manager.

34. A technician installed a new motherboard. Which of the following steps should the technician take NEXT?
The projector is not set to display the correct video source - The laptop is not set to display to the external video connector.
Update the BIOS.
Start>Run>typesfc /scannow>ok
Two

35. After replacing the RAM on a clients system - a technician gets a loud beeping noise and the computer will not successfully POST. Which of the following is the MOST likely cause of the problem?
Connect an audio cable between the drive and the sound card
One of the sticks of RAM is not seated properly.
The damaged ports contacts are shorting against the casing.
DHCP service has stopped

36. A user reports that they tried to plug in a USB device plug upside down and damaged one of the ports. Since this event - the user has not been able to get the computer to power on consistently. Which of the following is the MOST likely reason?
Manufacturers guidelines for the beep codes
The fuser unit for damage
NTBTLOG.TXT
The damaged ports contacts are shorting against the casing.

37. A technician has been tasked with setting up mirrored disk storage on a Windows XP computer. Which of the following should be installed FIRST?
Move the secondary hard drive next to the primary hard drive and connect to the primary bus.Connect the new DVD drive as the slave on the secondary bus.
Two Type II cards - One Type III card
IEEE 1394 card
RAID controller and two drives

38. After receiving a service has failed to start message - which of the following commands would be helpful in troubleshooting the issue?
The user plugged the headphones into the microphone jack.
Multimeter
Execute a Windows repair from the Windows setup media.
services.msc

39. A technician is cleaning spyware from a Windows XP machine. Because of the infections - the unit cannot browse the Internet to obtain anti-virus updates.Which of the following is the BEST course of action?
Boot to Safe Mode with Networking and attempt updates - Apply updates manually by downloading the definition files on another machine.
The first three octets of the MAC address.
Use the Recovery Console and command fixboot.
Incorrect or corrupt driver

40. Which of the following supports the Athlon 64?
Voltage setting
Socket 754
System Properties>Advanced>Environment variables>System variables
The computer has a 32-bit version of Windows XP installed.

41. When booting Windows - check disk comes up and runs a scan only on drive E. The PC still boots and shows no signs of any errors or other problems. No installations or other software changes have been made. Which of the following is the MOST likely ca
SMTP
A thumb drive is connected to the PC.
The DHCP server is unavailable.
Add additional memory to the laser printer.

42. A technician is replacing a hard drive with a new 30GB drive formatted with FAT32. While transferring a 5GB file an error appears indicating that the new drive has insufficient space for the transfer. Which of the following is the cause of the proble
The fuser unit for damage
Two Type II cards - One Type III card
FAT32 cannot handle single files larger than 4GB.
Device Manager

43. A user has discovered that even though they are using the latest version of the anti-virus software - the computer is still being infected by a virus. Which of the following is the BEST solution for this problem?
Listen for beep codes to determine if the video card needs reseated.
The incorrect WEP is being used.
Update the virus signatures.
NIC will simultaneously transmit data in both directions at a time.

44. A technician is installing a high performance graphics card in a PCI express slot. Which of the following should be done FIRST after inserting the card into the slot?
The fans are not cooling properly.
netstat
File searching
Connect the appropriate power cable.

45. Which of the following commands will remove the read only - hidden - archive and system attributes from a file named test.doc?
netstat -a
Four gigabytes
There is too much electrical interference for the signal.
attrib test.doc -r -a -s -h

46. A customer brings in their computer the day after a storm stating they are unable to dial into their ISP and a strange smell is coming from the computer; everything else works normally. Which of the following should be the NEXT step to resolve the is
wf.msc
Check Event Viewer to determine which service did not start - Run services.msc to see the state of each service listed.
One hard drive must be configured as master - and one as slave.
Replace the modem.

47. A user has bought a faster CPU and the manufacturer says it is compatible with their system. The PC does not boot up after installing the new CPU. Which of the following actions should the technician have performed prior to installing the new CPU?
wf.msc
Install an updated firmware on the BIOS
Wireless access point
DHCP

48. A technician is resolving a computers IP address to a hostname but cannot remember the correct switch. Which of the following can the technician use to find the correct switch?
Manufacturers guidelines for the beep codes
Run defrag
bootcfg /rebuild
ping /?

49. On laptops - the internal wireless adapter is known by which of the following form factors?
\ALPHAC$
Pressing F6 during the install to load third party drivers
Satellite
Mini PCI

50. A desktop computer will POST and boot to the operating system. After a few minutes the system will suddenly turn itself off. It is unable to power on again for a few minutes. The problem repeats itself. Which of the following is MOST likely the cause
The CPU is overheating.
format
Try paper from a different package of paper.
All sub-folders inherit the most restrictive permissions within the folder.