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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A user has a wireless network with four PCs and wants to add three more wireless PCs to a location that has poor signal strength. Which of the following devices would the technician add to the network?
RAM failure
Access Point
netsh firewall show state
rdisk.exe

2. Which of the following command syntax releases and renews an IP address in a Windows XP machine?
Event Viewer Logs - Disk Management - Device Manager
ipconfig /release then ipconfig /renew
Update the BIOS.
Loose DC jack

3. While using Windows Vista - a technician needs to access the Advanced Windows Firewall configuration page. Which of the following commands should the technician use?
The CMOS battery is defective.
wf.msc
Have the LCD screen replaced.
Tuner card

4. A laptop needs a wireless card upgrade. The technician attempts to install the new card with no success. The wireless card is a newer 802.11b/g/n card and the laptop itself was manufactured seven years ago. Which of the following is the MOST likely p
System properties>Hardware>Driver Signing>Select ignore
BitLocker drive encryption
The laptop has the older miniPCI expansion slot and the new card uses miniPCI express.
The fuser is not working properly.

5. A technician powers on a user's PC and gets no video or POST. Which of the following is the BEST action to take to determine if this is a bad motherboard and/or CPU?
Drive light is always on even when no programs are running. - Cannot perform any anti-virus updates.
Remove all memory modules - power on the PC - listen and watch for the POST.
Wireless access point
Have the user boot into Safe Mode by tapping F8 before Windows loads - and run the anti-virus scan once again.

6. A new firewall was installed and a customer reports that they can receive email but cannot send email. Which of the following protocols is being blocked?
Parental Controls
Multimeter
25
SMTP

7. Which of the following will resolve the NTLDR is missing error during the boot process?
Remove the floppy disk.
The thermal paste will insulate heat around the processor.
WindowsVista
Boot to Safe Mode with Networking and attempt updates - Apply updates manually by downloading the definition files on another machine.

8. When would be the optimum time to schedule a virus scan?
After working hours
The DHCP client is unable to obtain an IP address from the DHCP server.
Control Panel>Administrative Tools>Services>SQL service>start - My Computer>Manage>Services and Applications>Services>SQL service>start
chkdsk /f

9. Which of the following commands would be used to verify the integrity of critical system files?
SMTP
sfc
Microsoft WindowsVista Enterprise
Move the secondary hard drive next to the primary hard drive and connect to the primary bus.Connect the new DVD drive as the slave on the secondary bus.

10. A new processor is released and the motherboard manufacturer states that it will be supported. When starting up the workstation with the newly installed processor - multi-beep codes are generated.Which of the following is the MOST likely cause?
Run the chkdsk command.
The SSID
The BIOS needs to be updated.
The power supply is not supplying enough power.

11. A technician needs to add a hard drive to a PC. The drive needs to support a transaction log requiring up to 3Gbps transfer speed. Which of the following storage types will meet this requirement?
The administrative password needs to be changed.
WPA2
Loose DC jack
SATA v2

12. A user recently purchased an 802.11g-capable laptop - but reports their network connection speed is much slower than expected. The technician notes that while the users wireless signal strength is excellent - they are connected at just 11Mbps. Which
The small space is causing overheating.
rdisk.exe
DHCP service has stopped
The user is connected to an 802.11b wireless access point.

13. A technician has installed new hardware and is experiencing blue screens on a Windows Vista workstation. Which of the following tools can be used to narrow down the issue?
ping localhost
Driver Verifier Manager
%systemdrive%Users
Four gigabytes

14. A technician has received a Windows XP PC for repair with the following boot error Unmountable boot volume. Which of the following is the FIRST procedure that should be tried to correct the problem?
Boot into the recovery console and runchkdsk /r
Control Panel>Tools>Folder Options>File Types
The USB hub was not externally powered.
The proxy server has been configured to block the site.

15. The new security feature in Vista that prevents programs from running with escalated privileges is called:
Faulty sensor - Worn paper feed roller
20
Run a scan in Safe Mode.
User Account Control (UAC).

16. After a computer has been returned from having the system board replaced - the end user reports that they can no longer access their flash drive when it is plugged into the front USB ports. The keyboard and mouse are plugged into the rear USB ports a
The front USB ports were not connected to the system board header.
Port 21 is open - The proxy setting in the antivirus application
Ensure all features of the system are functioning.
Manually start the service.

17. Which of the following should be disabled on a router - to use a static IP?
Run the chkdsk command.
tree
DHCP
Power supply

18. Which of the following is true for a 10/100 NIC running at half-duplex?
Run the chkdsk command.
80
User Account Control; it can be turned off under User Accounts in the Control Panel.
NIC will transmit data in only one direction at a time.

19. A customer has asked a technician to configure a RAID array that will provide data protection using the fewest number of disks. The computer has room for two additional drives. Which of the following RAID levels should be configured?
-t
Look around the monitor for items that maybe interfering with the display.
RAID Level 1
RAID 0

20. A laptop is connected to an external LCD projector. The computer boots up and the image is visible on the laptop screen but not via the projector. The cable from the laptop to the projector is connected on both ends and is a known good cable. The pro
NIC will transmit data in only one direction at a time.
The projector is not set to display the correct video source - The laptop is not set to display to the external video connector.
Start>Run>mstsc - Start>AllPrograms>Accessories>Communications>Remote Desktop
Look around the monitor for items that maybe interfering with the display.

21. Which of the following would MOST likely indicate the presence of malware on a PC?
Have the user boot into Safe Mode by tapping F8 before Windows loads - and run the anti-virus scan once again.
Change the Boot order in the BIOS.
Slow response - web page redirection or unable to display web pages
BOOT.INI deleted

22. Which of the following features can be identically configured on a wireless access point and in the wireless network OS settings?
RAID 0
The SSID
Control Panel>Tools>Folder Options>File Types
The thermal paste will insulate heat around the processor.

23. A technician is troubleshooting a PC that lost connectivity to a network. Which of the following tools would the technician use to view the network card configuration?
One or more of the new memory modules are faulty and should be removed or replaced.
ipconfig /all
RAM
All sub-folders inherit the most restrictive permissions within the folder.

24. Which of the following can determine the type of RAM installed in a computer?
Check themanufacturers website.
SATA
Parental Controls
NIC properties> Internet Protocol Properties

25. The customer brings their mini-tower and a new DVD/RW drive they want installed. The technician finds a second hard drive in an empty 5.25 bay connected to the secondary bus and jumpered as a slave. The ribbon cable will not stretch from the primary
Remove the floppy disk.
Cable tester
Move the secondary hard drive next to the primary hard drive and connect to the primary bus.Connect the new DVD drive as the slave on the secondary bus.
md

26. During POST a beep can be heard - and the computer does not boot. Which of the following BEST describes the problem?
Go to the BIOS and change the boot order to use the hard drive.
RAM failure
C:users
convert

27. A powered on workstation will not show a monitor display and there are no beep codes. Which of the following is the MOST likely cause?
Configure one of the HDD as master - and one as slave.
The jumper is set to clear the BIOS settings
BOOT.INI file is corrupt
/bootlogo /noguiboot

28. A technician wants domain group policy changes on a Windows XP computer to immediately propagate. Which of the following commands should the technician use?
gpupdate /force
Print a test page from all the trays.
PATA
RAID Level 1

29. A client reports that the cursor on their laptop moves to one corner of the screen and stays there when they try to use the keyboard joystick. Which of the following components will MOST likely need to be replaced to resolve the issue?
Toner probe
Examine the print queue - stop and then restart the spooler service.
Keyboard
Use recovery console and the fixboot command.

30. A technician installed a new motherboard. Which of the following steps should the technician take NEXT?
Disconnect the computer from the network.
Update the BIOS.
Task Manager
Disk Manager

31. A client is having problems with creating file shares on the network. Which of the following groups MUST the client be a member of to create shares?
Power Users
The CMOS battery is failing.
Toner cartridge
Use the recovery console to run thefixmbr utility.

32. When combining NTFS and Share permissions - which of the following is true?
tree
Exclude the printers IP addresses from the DHCP scope.
Have the user boot into Safe Mode by tapping F8 before Windows loads - and run the anti-virus scan once again.
The most restrictive permission overrides

33. Which of the following commands will show print and file shares on a PC?
Microsoft WindowsVista Enterprise
Add additional memory to the laser printer.
Convert the partition to NTFS.
net view

34. A user is running defrag on a computer and the power goes out. When power is restored - which of the following is the BEST action to perform?
Task Scheduler
Disable DHCP
Turn the computer on and run chkdsk /r
Use the Automatic Update feature built into the application - Use scripts.

35. Which of the following commands should be used to change a FAT volume into a NTFS volume?
convert
Device Manager
Reset the page count.
Try paper from a different package of paper.

36. A user reports that their new pair of headphones is not working properly. The technician asks where the headphone cable is plugged into on the PC - and the user responds by merely saying it was a round pink jack. Which of the following is the MOST li
File searching
The user plugged the headphones into the microphone jack.
The fuser is not working properly.
Parental Controls

37. Which of the following commands would be used to invoke the Disk Manager utility?
Toner probe
MBSA
A local administrator must install the application.
diskmgmt.msc

38. Which of the following directory paths is the default profile folder for User1 in Windows XP?
Find the proper manufacturer documentation.
Update the BIOS.
Convert the partition to NTFS.
C:Documents and SettingsUser1

39. A technician is changing permissions on a folder. Which of the following is true regarding permissions?
edit boot.ini
There is too much electrical interference for the signal.
A deny permission overrides an allow permission.
Set the new printer as the default printer. - Add the new printer to users computer.

40. A technician is replacing a defective DVD drive. After installing the new device - the BIOS does not recognize the DVD drive. Which of the following is MOST likely the solution?
In the Control Panel - select Administrative Tools - select Services -click on the Print Spooler service and select start.
7
during a time of low activity
Change the jumper settings on the drive.

41. A user reports that their optical drive has power and they can put a disk in it - but it does not access the disk nor does the drive show in My Computer. Which of the following is the MOST likely reason?
Task Scheduler
Loop back plug
sfc
The data cable is not seated properly.

42. A user wants to add an optical drive to their computer to archive 100GB of data.Which of the following writable optical drives will allow them to archive this data using the fewest discs?
My Computer>Properties>Remote Tab>Allow Users to connect remotely to this computer>Select Remote Users.
Faulty sensor - Worn paper feed roller
Oil from the skin can decrease coppers ability to conduct heat.
Blu-Ray

43. A technician is troubleshooting software that was supposed to startup when the PC powered on. The software failed to start. Which of the following should the technician use to investigate the issue?
Application
A thumb drive is connected to the PC.
The CMOS battery is failing.
Change the Boot order in the BIOS.

44. Which of the following BEST explains the purpose of safe mode?
Remove the floppy disk.
Port forwarding rules
C:Program Files
Boots the OS with minimum drivers

45. A users system is locking up after the Windows logo screen on boot-up. Which of the following is the BEST reason for this?
Administrators - Power Users - Users - Guests
The incorrect WEP is being used.
Run ipconfig /release then ipconfig /renew
The hard drive needs to be replaced.

46. A user has a toolbar installed that appears to be connected to Spyware. Which of the following is the BEST way to remove it?
One or more of the new memory modules are faulty and should be removed or replaced.
Task Manager
Find the proper manufacturer documentation.
Boot into Safe Mode and remove browser helper objects.

47. Which of the following malware types sits quietly in the background to collect and transmit sensitive information from a users computer?
Spyware
One or more of the new memory modules are faulty and should be removed or replaced.
check the hard drive to ensure it is working.
The network uses MAC filtering.

48. Which of the following is the MOST likely cause of the system losing the date and time after every reboot?
The computer has a 32-bit version of Windows XP installed.
Two Type II cards - One Type III card
The CMOS battery is failing.
The PC only has IDE ports available for expansion - not the needed SATA ports.

49. A manager tells a technician that they cannot access the company's secure financial data stored on the accountants computer. The manager used to be able to access the files. Which of the following should the technician check?
Permissions on the folder containing the financial data.
Turn the computer on and run chkdsk /r
The new toner cartridge is bad and should be replaced.
The data cable is not seated properly.

50. A technician received a laptop that has a dimly lit display. The technician connects an external monitor and can see a fully functional display. Which of the following is the MOST likely cause?
C. Turn off SSID - enable WPA2 - implement MAC filtering and change key every 30 days
Pressing F6 during the install to load third party drivers
Inverter board
RJ-11