Test your basic knowledge |

Comptia A + Computer Repair Practicals

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A user reports they would like to install a larger HDD but is not sure what type to buy. The user wants the technician to check and verify the type of HDD needed. The technician opens the case and looks at the HDD connectors they see a single thin ca






2. When applying thermal compound to the top of a CPU - apply a:






3. A technician is tracing a cable from a desk back to a patch panel in the wiring closet. The cables are not labeled. Which of the following tools would BEST trace the cable?






4. A technician is setting up VoIP service for a SOHO customer. Which of the following should the technician enable on the customers home router?






5. Which of the following is the MOST likely cause of the system losing the date and time after every reboot?






6. Which of the following is the proper order of user group rights - starting with the group having the most rights?






7. A computer has become infected with a piece of malware. The current system software has detected the threat and moved it into a special state. Which of the following terms BEST defines the state?






8. A company has had a high number of laptops stolen in the past three months.Which of the following is the BEST solution for the company to implement to protect the data on their laptops?






9. Which of the following does the ping command do?






10. A customer states that their laser printer keeps stating there is a paper jam but the customer does not see any paper jams. The technician inspects the printer and confirms that there is no paper jams and finds the printer does not make an attempt to






11. On which of the following hard drive types must a technician change the jumper setting to match the motherboard/cabling combination?






12. A user reports that their Windows XP machine restarts automatically on boot and the screen flashes blue for half a second. Which of the following allows a technician to capture the error code?






13. Which of the following may be required if a system shuts down after installing a new high performance video card?






14. A user has installed a new firewall and wants to allow only web traffic. They have allowed port 80 on the firewall. When they test the connection they are unable to get to the secure websites. Which of the following should they configure to enable br






15. A technician has received a Windows XP PC for repair with the following boot error Unmountable boot volume. Which of the following is the FIRST procedure that should be tried to correct the problem?






16. Which of the following are commonly associated with dial-up networking?






17. A user reports the dot matrix printer does not print clearly on part 4 and 5 of the multi-part form. Which of the following should be preformed FIRST?






18. Which of the following utilities can be run on a Windows XP Professional computer - if it is suspected that the file system structure has become damaged?






19. A technician is installing a high performance graphics card in a PCI express slot. Which of the following should be done FIRST after inserting the card into the slot?






20. Which of the following is the only guaranteed way to get rid of a virus or malware?






21. Users are reporting that a Vista feature asks them for confirmation before running most applications or making system changes. Which of the following is the name of this Vista feature and where should the technician direct users to turn the functiona






22. A technician is called for a computer that is not connecting to the network. Which of the following would be the MOST common tool used to identify the issue?






23. How many volts does a power supplys 4-pin Molex connector carry to internal devices?






24. Which of the following directory paths is the default profile folder for User1 in Windows Vista?






25. A desktop computer will POST and boot to the operating system. After a few minutes the system will suddenly turn itself off. It is unable to power on again for a few minutes. The problem repeats itself. Which of the following is MOST likely the cause






26. Which of the following utilities would the technician use to disable a service?






27. A client calls after connecting the keyboard and mouse to a new computer. The client indicates that neither the keyboard nor the mouse works. The technician has determined these devices are connected through the PS/2 ports. Which of the following rec






28. A client has noticed a grinding sound along with a vibration when they use their PC. Which of the following will solve the clients problem?






29. A technician notices that the BIOS event log shows a chassis intrusion. Which of the following is the MOST likely reason for the event?






30. A Windows XP system stops booting with the error message NTLDR is missing.Which of the following is the BEST resolution for this problem?






31. Which of the following commands will duplicate entire directories from one location to another?






32. A technician discovers that applications are running very slow. Which of the following might solve the problem?






33. A client reported that the network laser printer was not printing from the third tray. After repairing the issue - which of the following should the technician do NEXT?






34. A technician is installing a NIC into a users computer. The technician knows the MAC address but does not have the driver. Which of the following will BEST help the technician identify the manufacturer of the NIC card?






35. Which of the following is the BEST solution for repairing a hard drive that results in could not read from selected boot disk display upon booting?






36. After a computer has been returned from having the system board replaced - the end user reports that they can no longer access their flash drive when it is plugged into the front USB ports. The keyboard and mouse are plugged into the rear USB ports a






37. Which of the following will occur if too much thermal paste is used on a processor?






38. Which of the following utilities would a technician use to verify that a sound card is correctly installed on a PC?






39. A user reports they keep getting the error message missing or corrupt dll when logging into Windows. Which of the following can the technician do to resolve this issue?






40. A power outage caused a computer to shut off while the operating system was running. Which of the following would a technician run to make sure the operating system was not damaged?






41. A technician gets a call from a customer with a Windows XP computer. The customer has just installed a new program in their computer. When the customer opens a file - it opens in a program that the customer does not want to use. Which of the followin






42. Good examples of malware prevention in Windows XP?






43. A technician needs to edit the default path in Windows XP. In which of the following can they accomplish this task?






44. A technician installed a new motherboard. Which of the following steps should the technician take NEXT?






45. A technician notices that after Windows Vista loads - the antivirus software does not start properly. Which of the following is the problem?






46. A technician has a work order to replace a failing hard drive on a PC. The PC is in an environment with constant vibration and dust. Which of the following hard drive types should the technician use as a replacement?






47. A technician wants domain group policy changes on a Windows XP computer to immediately propagate. Which of the following commands should the technician use?






48. A Windows computer receives a stop error (e.g. bluescreen) on boot. Which of the following when run from recovery console could correct the issue?






49. A technician is troubleshooting a laptop LCD - and when the cover is opened nothing shows on the screen. Then all of a sudden the screen comes on and works fine. Which of the following should the technician check FIRST?






50. A client is having problems sending their email. If the company uses SMTP - which of the following ports is configured by default on their email client to allow mail out?