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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A technician replaced an internal wireless card in a laptop. The card appears to be installed correctly in Device Manager - but is not able to view available wireless networks. Which of the following is MOST likely the problem?
Computer Management - Services MMC Plug-in
Internal antennas not connected.
The projector is not set to display the correct video source - The laptop is not set to display to the external video connector.
tree

2. A user emails a remote assistance invitation to a technician. The technician receives and responds to the invitation but cannot connect to the users PC. Which of the following is the BEST reason for the failure?
CMOS battery
Filters
The OS firewall is blocking the application.
Use recovery console and the bootcfg /rebuild command.

3. Which of the following ping switches would be used to ping continuously until manually stopped?
Run Autochk.exe from the Windows Installation Disk.
-t
Driver Verifier Manager
chkdsk /f

4. Which of the following boot.ini switches will allow a technician to install a non-default Windows splash screen?
It is there to protect against any changes being made to the OS that may be harmful and could make the OS unstable.
64-bit WEP
The laptop is configured to boot from the flash drive; the user should be instructed to remove the flash drive and reboot the laptop.
/bootlogo /noguiboot

5. A user reports they can no longer change the web browser home page. Which of the following is MOST likely the problem?
TCP/IP
Use the Automatic Update feature built into the application - Use scripts.
They have been infected with malware.
tracert

6. A technician installed an internal modem on a PC.Which of the following connector types will plug into the phone jack?
Administrators - Power Users - Users - Guests
The new toner cartridge is bad and should be replaced.
RJ-11
RAM

7. A user notices that the workstations mouse pointer is moving by itself and is executing files. Which of the following is the BEST solution for the user to do?
Have the LCD screen replaced.
Connects the processor to the main memory - measured in MHz
C:Documents and SettingsUser1
Call a security technician to report.

8. Which of the following commands should be used to resolve a file permission issue?
cacls
Windows Firewall is blocking the port.
The user disabled theWiFi adapter with the hardware or software switch.
Connects the processor to the main memory - measured in MHz

9. A technician is changing permissions on a folder. Which of the following is true regarding permissions?
A deny permission overrides an allow permission.
192.168.1.1
Problem with the developing drum
Mount the SATA drive into an available 3.5 drive bay. Connect one end of a data cable to the drives signal connector - and the other to the SATA 0 connector on the motherboard. Connect an available 15-pin power connector to the drive.

10. A user is running defrag on a computer and the power goes out. When power is restored - which of the following is the BEST action to perform?
chkdsk
Turn the computer on and run chkdsk /r
The memory is not properly seated.
Use a portable anti-static pad and wrist strap - ensuring all components remain on the mat - and the wrist strap is connected to the mat.

11. Which of the following are commonly associated with dial-up networking?
Public Switched Telephone Network (PSTN)
BOOT.INI
127.0.0.1
Corrupt MBR

12. If a technician is traveling outside of the US - which of the following should be checked before setting up a workstation?
Install the Chipset Drivers
The small space is causing overheating.
Voltage setting
B

13. Which of the following BEST explains the purpose of the Windows Recovery Console?
Allows a system to boot into a limited shell with command line functions.
dir
The proxy server has been configured to block the site.
The fuser unit for damage

14. A user states that they could connect to their home wireless network with their laptop and now they cannot. Which of the following is the MOST likely issue?
Access Point
The chipset includes hyperthreading support.
The BIOS needs to be updated.
The user disabled theWiFi adapter with the hardware or software switch.

15. A Windows XP system stops booting with the error message NTLDR is missing.Which of the following is the BEST resolution for this problem?
bootcfg /rebuild
fixboot
Enable MAC filtering
The SATA controller card was not set as a boot device in the computer BIOS.

16. Which of the following is the BEST utility to use when mounting a hard disk as a folder in a Windows XP Professional machine?
Disk Manager
Use a network firewall.
Default Gateway
The power button is not working.

17. The customer wants to upgrade to a newer model computer - but does not want to lose all the digital photos on the old computer. Which of the following is the QUICKEST way for the technician to move the photos?
Check the functionality of the LCD cutoff switch
Copy the photos to a USB drive and copy to the new computer.
Check for a floppy disk in the FDD.
Boot to Safe Mode with Networking and attempt updates - Apply updates manually by downloading the definition files on another machine.

18. Which of the following commands would be used to fix errors on the system disk?
Use a trusted aggressive pop-up blocker. - Avoid notorious websites and hyperlinks.
Communicates with network devices
Multimeter
chkdsk /f

19. Which of the following command line utilities could be used to verify basic connectivity between two network devices?
Disable System Restore -update virus definitions - restart in Safe Mode - run full scan.
Oil from the skin can decrease coppers ability to conduct heat.
tracert - ping
Device Manager

20. After a printhead change - a user reports poor print quality on their inkjet printer. Which of the following should the technician do to resolve this issue?
WPA-PSK
sfc /scannow
Backlight failure
Perform a printhead alignment test.

21. While using Windows Vista - a technician needs to access the Advanced Windows Firewall configuration page. Which of the following commands should the technician use?
tracert - ping
wf.msc
A Blue I on a white field
Disable System Restore.

22. Which of the following commands is used to review and repair protected Windows XP files?
Click on the printer icon and select cancel.
sfc
The incorrect WEP is being used.
RIMM modules must be installed in pairs.

23. A customer states that their laser printer keeps stating there is a paper jam but the customer does not see any paper jams. The technician inspects the printer and confirms that there is no paper jams and finds the printer does not make an attempt to
RAM
Safe Mode
One hard drive must be configured as master - and one as slave.
Faulty sensor

24. A computer is failing to boot. Which of the following tools would be used FIRST in troubleshooting?
Apply thermal compound to the chip.
Power supply tester
System file corruption
Device is disabled

25. Windows XP Professional was remotely installed on a workstation overnight. The next day - the customer states the workstation is attempting to reinstall the OS again. Which of the following actions should be taken to use the installed OS?
Performance Monitor
Go to the BIOS and change the boot order to use the hard drive.
Archive existing records and clear the application log.
The use of a flash drive to copy the script into all the desktops.

26. A user states their laptop will not stay on unless they hold the AC adapter plug in a certain position. Which of the following is the MOST likely cause?
Install the Chipset Drivers
Loose DC jack
%userprofile%AppDataLocal
Boot into Safe Mode and remove browser helper objects.

27. When troubleshooting a network connectivity issue - which of the following commands can BEST determine the IP address of the remote device that is causing the problem?
tracert
Format from the command line - Disk Management MMC Snap-In
sfc
Loopback plug

28. A technician is installing a video card on a PC that currently has an onboard video card. The new video card is installed but will not display an image. Which of the following actions is required?
The customers DNS server is unavailable.
The projector is not set to display the correct video source - The laptop is not set to display to the external video connector.
Two
Disable the integrated video card.

29. Which of the following is true regarding the number of volumes that can be created on a basic disk?
defrag
Loop back plug
Enable MAC filtering.
Using either FAT or NTFS - the limit is three - With extended partitions - there is no limit

30. A technician logs into a users computer and downloads a file from a central server to a users local document directory. After logging in - the user reports that they cannot open the file. Which of the following can the technician do to solve the prob
Move the secondary hard drive next to the primary hard drive and connect to the primary bus.Connect the new DVD drive as the slave on the secondary bus.
Backlight failure
UAC
Set the correct permissions for the user

31. A technician installs a SATA controller card and moves the hard drive cable from the system board o the SATA controller. The system POSTs and the controller BIOS recognizes the hard drive but oes not boot to the hard drive and start Windows. Which of
The SATA controller card was not set as a boot device in the computer BIOS.
RDP
The CPU is overheating.
ping -t PC1

32. A user reports they are unable to install an application on their PC. They are a member of the local PowerUsers group. They do not receive an error message - but they are prompted to reboot to complete the installation. After rebooting - the applicat
A local administrator must install the application.
One of the sticks of RAM is not seated properly.
Hard drive
IDE but with an adapter

33. A user reports their LCD monitor has failed and replaces it with a CRT. On boot up - the monitor displays POST - but displays an Out of range message when the GUI starts to load. Which of the following methods should the technician use to resolve the
the chip has to be seated properly and locked down to be detected.
802.11n
Start the PC in Enable VGA Mode; reboot after login in normal mode.
Open the computers RAM compartment and inspect the labels.

34. A printer is suddenly not printing using Windows XP. Which of the following is the BEST procedure to get the printing restarted?
Clock multiplier
SMTP
Examine the print queue - stop and then restart the spooler service.
tracert

35. A user reports the dot matrix printer does not print clearly on part 4 and 5 of the multi-part form. Which of the following should be preformed FIRST?
Connect only one of the power connections on the drive.
Disable System Restore.
The print head needs to be adjusted.
Power supply

36. Which of the following commands will allow a technician to change a FAT32 file system to an NTFS file system?
The front side bus speed or clock multiplier is wrong.
Disable DHCP
convert
The DHCP client is unable to obtain an IP address from the DHCP server.

37. A technician is cleaning spyware from a Windows XP machine. Because of the infections - the unit cannot browse the Internet to obtain anti-virus updates.Which of the following is the BEST course of action?
Boot to Safe Mode with Networking and attempt updates - Apply updates manually by downloading the definition files on another machine.
BOOT.INI file is corrupt
An AGP slot - A PCIe slot
FDD

38. A technician replaces two 1GB DIMMs with two 2GB DIMMs. When the installed RAM amount is verified in Windows Vista - only 3GB appears. Which of the following is the MOST likely cause?
\ALPHAC$
RJ-11
Netstat
Windows Vista 32-bit can only address up to 3GB of memory.

39. A technician receives a call from a laptop user that recently purchased a new wireless router. The user claims the laptop cannot connect to the new wireless router. The technician finds out that the router is an 802.11g model and the customers laptop
A processor of equal speed to CPU 0
The location type is currently PUBLIC.
The customers wireless card is not compatible with the new router; they need to have a newer 802.11g card installed.
Inverter board

40. Which of the following will resolve the NTLDR is missing error during the boot process?
MSCONFIG
The most restrictive permission overrides
Ntldr - boot.ini and ntdetect.com - or - IO.sys - boot.ini and ntboot.sys
Remove the floppy disk.

41. Which of the following commands will test a computers NIC for functionality?
ping localhost
format d: /q
USB
ExpressCard

42. A client is having problems with creating file shares on the network. Which of the following groups MUST the client be a member of to create shares?
Connects the processor to the main memory - measured in MHz
Power Users
Microsoft WindowsVista Enterprise
MSCONFIG

43. It is a companys policy to shut down all workstations at the end of the day. However - the majority of employees are leaving disks in their workstations and upon start up the next morning they are receiving a NTLDR is missing error. Which of the foll
RAID 0
Change the Boot order in the BIOS.
The CMOS battery is failing.
Public Switched Telephone Network (PSTN)

44. A users laptop PC fails to boot and gives a message of invalid boot device on the screen. Each successive reboot gives the same message. The technician finds that the user has no floppy drive connected to the PC; however - they have a USB flash drive
The laptop is configured to boot from the flash drive; the user should be instructed to remove the flash drive and reboot the laptop.
Start>Run>mstsc - Start>AllPrograms>Accessories>Communications>Remote Desktop
ipconfig /all
The DHCP client is unable to obtain an IP address from the DHCP server.

45. A technician is installing a wireless access point for a customer that wants to ensure only certain laptops are able to connect to the access point. Which of the following would BEST meet the customers needs?
Configure a MAC filter for the permitted laptops.
Perform a printhead alignment test.
Update the BIOS.
-t

46. A technician needs to add a second processor to a computers motherboard. In which of the following sockets must the processor be installed?
DHCP
convert
The customers DNS server is unavailable.
CPU 1

47. A technician installed a faster CPU and now the system will not start after the install. The technician removed and reseated the CPU with no positive results. The technician then installed a known good CPU with the same negative results. Which of the
The Network Location Type is Public.
Higher wattage power supply
format d: /q
The BIOS needs to be updated.

48. A system powers on - begins POST - displays the BIOS version information and then hangs with the error message Error loading operating system. Which of the following is MOST likely cause of this issue?
They have been infected with malware.
Check for the correct print driver.
Corrupt MBR
5 volts

49. A technician is resolving a computers IP address to a hostname but cannot remember the correct switch. Which of the following can the technician use to find the correct switch?
ping /?
Dependencies
RDP
Parental Controls

50. A user is unable to connect a digital video camera up to a PC to transfer photos.Which of the following expansion cards should MOST likely be installed to resolve this?
Power supply tester
Backlight failure
IEEE 1394 card
Solid state