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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Which of the following is the FIRST step a technician should take when installing a wireless network card?
Boot into Safe Mode and remove browser helper objects.
attrib test.doc -r -a -s -h
Read the manufacturers instructions.
The rollers on the printer need to be replaced.

2. Which of the following are used by the Windows operating system to resolve FQDNs?
Allows a system to boot into a limited shell with command line functions.
Uncheck Hide protected operating system files in folder options - Uncheck the read only attribute in file properties.
DNS - HOSTS file
check the hard drive to ensure it is working.

3. A user states that they can use their laptop when attached to AC power - but it will not charge a new battery. Which of the following is the MOST likely problem?
Look for another expansion slot elsewhere on the unit.
DNS - HOSTS file
The incorrect WEP is being used.
Faulty charging circuit

4. A technician is replacing a defective DVD drive. After installing the new device - the BIOS does not recognize the DVD drive. Which of the following is MOST likely the solution?
Change the jumper settings on the drive.
Implement and install a drive encryption program on all company assets.
Loose DC jack
rdisk.exe

5. A technician suspects a computer has a virus - which of the following BEST describes the FIRST action to take?
Add an access point.
Disconnect the computer from the network.
A multimeter
Task Scheduler

6. A user reports not being able to print to a new printer but can print to an old printer. Everyone else in the same workgroup can print to the new printer. Which of the following will MOST likely solve the issue?

7. A hard drive is experiencing poor performance. Which of the following would be the BEST option to help improve read/write speeds?
msconfig (choose startup from options)
The BIOS needs to be updated.
Disk Defragmentation
The memory is failing.

8. Which of the following tools would be used in order to test the voltage output of a laptop A/C adapter?
NIC will transmit data in only one direction at a time.
Remediate the problem and then advise the customer on virus/spyware prevention.
Multimeter
format

9. Which of the following commands would be used to fix errors on the system disk?
Educate the user.
chkdsk /f
C:Documents and SettingsUser1
Any data on existing volumes will be permanently lost.

10. A technician is adding a secondary IDE hard drive to an older system. After installation and the first boot - the drive is not showing in Disk Management. Which of the following is the MOST likely cause of the issue?
SMTP
tracert
The new drives jumper is set for master.
DHCP

11. A technician is troubleshooting a PC that lost connectivity to a network. Which of the following tools would the technician use to view the network card configuration?
In the BIOS - enable WOL
ipconfig /all
IEEE 1394 card
Blu-Ray discs are not compatible with DVD drives

12. A user reports that a program in Windows XP is not responding. A technician remotes into the user's computer to end the process. Which of the following is used to force the program to shutdown?
One device will need to be removed before an additional device will fit.
Task Manager
Windows Defender
The CMOS battery is failing.

13. Which of the following should be the FINAL step a technician should take once they have cleaned a system of a malware infection?
Educate the user.
Disk Management
RDP
PATA

14. Which of the following can determine the type of RAM installed in a computer?
Pull the CMOS battery - Use the appropriate jumper on main board.
File searching
Disable DHCP
Check themanufacturers website.

15. A customer states they recently updated their system and now it will not boot properly in normal mode. Which of the following could be used from Safe Mode to correct the issue?
The system partition is corrupt - The boot.ini file has been deleted.
Look for another expansion slot elsewhere on the unit.
Lid switch
System Restore

16. A user reports that their system is starting to run slower - especially when opening large local files. The system has sufficient RAM for the users applications - but the hard drive seems to have higher than normal activity when opening large files.
Security Center
-t
Disk Defragmenter
Task Scheduler

17. A client would like to utilize NTFS permissions to restrict access to the payroll folder. The clients rights are assigned as follows: AccountantsFull control - AdministrativeAssistants Read ManagersRead & execute - The client selects deny on all shar
The technician failed to connect the antenna wires to theWiFi card.
The deny was selected on all share permissions
Device Manager
get

18. Members of which of the following groups are able to run legacy and certified applications - but do not have full system permissions in Windows XP?
User Account Control (UAC).
sfc
DHCP is disabled.
Power Users

19. Which of the following can be accomplished from the System Configuration utility?
SSID broadcast
SSH
Disable services at startup - Disable start up programs.
cacls

20. A technician would like to install a new primary SATA drive into a computer. Which of the following scenarios BEST describes the physical setup required for this task?
Voltage setting
Disk Management
Mount the SATA drive into an available 3.5 drive bay. Connect one end of a data cable to the drives signal connector - and the other to the SATA 0 connector on the motherboard. Connect an available 15-pin power connector to the drive.
PATA

21. A user asked to have a second hard drive installed on a single IDE channel in a computer. Which of the following must be taken into account?
Problem with the developing drum
One hard drive must be configured as master - and one as slave.
MAC filtering
Keyboard

22. Which of the following devices can be configured to also be an access point?
Pop-ups
Replace the modem.
Router
Faulty sensor - Worn paper feed roller

23. Which of the following is a reason why case fans should be installed in the front of a case?
IDE but with an adapter
Use the Recovery Console and command fixboot.
It forces cooler air across the motherboard.
Connects the processor to the main memory - measured in MHz

24. A technician has received a BIOS update and wants to install it on a clients computer. Which of the following should be done before the BIOS update is installed?
The fuser is not working properly.
copied to a safe location and can be recovered using the antivirus program.
Backup theclients data onto removable media.
ping

25. Which of the following BEST controls the amount of virtual memory in a Windows XP system?
System Properties - Advanced - Performance
An external hard drive connected viaeSATA.
Access Point
A. The host computer is a portable computer - USB devices cannot be converted to a dynamic disk.

26. Which of the following specifies the MAXIMUM recommended distance of Bluetooth 1.0 devices?
Use the Recovery Console and command fixboot.
Windows Firewall is blocking the port.
There are too many devices plugged into the USB hub.
10 meters (33 feet)

27. Which of the following ping switches would be used to ping continuously until manually stopped?
Connect only one of the power connections on the drive.
143
A. The host computer is a portable computer - USB devices cannot be converted to a dynamic disk.
-t

28. A user has recently reported that a PC is having a problem sending emails using an email client in the Windows XP system. However - the PC can receive emails. Which of the following could be responsible for this problem?
copied to a safe location and can be recovered using the antivirus program.
Manually start the service.
SMTP
TCP/IP

29. A clients PC is having problems connecting to a certain website. Which of the following tools would be used to evaluate the hops taken from the clients PC to the website?
The customers wireless card is not compatible with the new router; they need to have a newer 802.11g card installed.
TRACERT
De-select PausePrinting from within the Printer menu on the users computer.
C:windowssystem - C:windows

30. A client is having problems with creating file shares on the network. Which of the following groups MUST the client be a member of to create shares?
Print a test page from all the trays.
Power Users
The CMOS battery is defective.
Allow port 443.

31. When printing a document an out of memory error is displayed on the printer. Which of the following is MOST likely the issue?
run IPCONFIG /RENEW.
RIMM modules must be installed in pairs.
802.11a
The file is too large for the printer.

32. While troubleshooting a network connection issue on a Windows XP workstation - a technician would like to see a list of all available network commands. Which of the following commands should the technician type?
remove the CMOS battery.
Connect the appropriate power cable.
Upgrade the power supply to a higher wattage model.
net help

33. Which of the following are possible solutions to the error message 'NTLDR not found'?
Run defrag
Power supply voltages
Use the Recovery Console and command fixboot.
ping localhost

34. Which of the following encryption methods requires a 10-digit network key?
64-bit WEP
Set the correct permissions for the user
chkdsk
MBSA

35. A user is trying to boot a desktop PC from their A: drive. Which of the following devices is the user describing?
Uncheck Hide protected operating system files in folder options - Uncheck the read only attribute in file properties.
Safe Mode
Diskpart
The floppy drive

36. Which of the following would a technician perform to cancel a print job?
Click on the printer icon and select cancel.
B
Access Point
80

37. A remote user is attempting to install a new external storage device on their computer. The user reports they only have one port open on the back of the device and the port is similar to the USB port their mouse is connected to. The port has a bevel
The administrative password needs to be changed.
The location type is currently PUBLIC.
That the proper amount of thermal paste has been applied.
IEEE 1394

38. Which of the following 802.11 standards by default uses the 5GHz frequency range and supports speeds up to 54Mbps?
A
PATA
Set the new printer as the default printer. - Add the new printer to users computer.
The color depth is set too low. Open the Display Properties dialog box and set the Color Quality setting to Highest (64bit).

39. A technician logs into a users computer and downloads a file from a central server to a users local document directory. After logging in - the user reports that they cannot open the file. Which of the following can the technician do to solve the prob
Set the correct permissions for the user
C:Windows
Device Manager
Disable DHCP

40. Which of the following actions creates a mount point?
Map a new drive to an NTFS folder hosted by a different volume.
Windows Defender
Defrag the hard drive.
Connects the processor to the main memory - measured in MHz

41. Which of the following commands is used to discover a broken link in an Internet route?
Dependencies
Listen for beep codes to determine if the video card needs reseated.
In the BIOS - enable WOL
tracert

42. A user has a computer with a 100GB IDE hard drive formatted as a single FAT32 partition. This drive is only used to store data. The user adds a second 100GB hard drive and wants to mirror the two drives. When the user goes to disk management there is
Convert both drives to a dynamic disk.
Have the LCD screen replaced.
C:UsersUser1Desktop
Cellular card is disabled in the BIOS.

43. Which of the following BEST explains the error message Check boot path and disk hardware?
Cable tester
Start>Run>typesfc /scannow>ok
Use System Restore to restore the system to the point before the software was initially installed.
BOOT.INI file is corrupt

44. Which of the following can be used to achieve the highest transfer rate for an external hard drive?
eSATA
Set the new printer as the default printer. - Add the new printer to users computer.
The rollers on the printer need to be replaced.
20

45. A user reports they have forgotten their BIOS password and is unable to boot their system. Which of the following describes the BEST method to correct this problem?
The boot priority is set to CD-ROM in the BIOS.
xcopy
Set the CMOS jumper on the motherboard to clear
Make sure the PS/2 plugs and ports are color matched.

46. When turning on a PC a series of beeps is heard but no display is seen.Which of the following could be the issue?
Print a test page from all the trays.
Firewall
The memory is not installed correctly.
De-select PausePrinting from within the Printer menu on the users computer.

47. Which of the following is the purpose of RAID 0?
The file is too large for the printer.
Increases read/write speed
One hard drive must be configured as master - and one as slave.
The PC only has IDE ports available for expansion - not the needed SATA ports.

48. A client is having problems sending their email. If the company uses SMTP - which of the following ports is configured by default on their email client to allow mail out?
The power supply must have enough wattage to run all system hardware simultaneously.
The USB hub was not externally powered.
25
during a time of low activity

49. Which of the following tools could be used to test the voltage coming from a laptops AC adapter?
Pop-ups
The memory is not properly seated.
Multimeter
It forces cooler air across the motherboard.

50. The Accounting Department reports that their new program runs on all computers except two. Which of the following logs will have the MOST information about this problem?
defrag
Applications log
WindowsVista
ping -t