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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A technician logs into a users computer and downloads a file from a central server to a users local document directory. After logging in - the user reports that they cannot open the file. Which of the following can the technician do to solve the prob
Run ipconfig /release then ipconfig /renew
Add additional RAM to the printer.
Disable SSID broadcast
Set the correct permissions for the user

2. A laptop is connected to an external LCD projector. The computer boots up and the image is visible on the laptop screen but not via the projector. The cable from the laptop to the projector is connected on both ends and is a known good cable. The pro
Pop-ups
rdisk.exe
WindowsVista
The projector is not set to display the correct video source - The laptop is not set to display to the external video connector.

3. Which of the following commands is used to review and repair protected Windows XP files?
The Network Location Type is Public.
RAM failure
The PC only has IDE ports available for expansion - not the needed SATA ports.
sfc

4. Which of the following will provide the GREATEST security for a WiFi network on a Windows XP workstation?
The computer has a 32-bit version of Windows XP installed.
WPA2
BOOT.INI deleted
Change

5. A technician has installed a maintenance kit on a laser printer and replaced all consumables. Which of the following should the technician do NEXT?
Reset the page count.
C:users
Start>Run>mstsc - Start>AllPrograms>Accessories>Communications>Remote Desktop
System properties>Hardware>Driver Signing>Select ignore

6. A client is having problems sending their email. If the company uses SMTP - which of the following ports is configured by default on their email client to allow mail out?
DHCP
25
Hard disk
System date/time

7. A user reports that when powering on their computer all they see is a black screen with a cursor. Which of the following is the FIRST step to determine the problem?
Install the Chipset Drivers
Regional and Language Options
Driver Verifier Manager
Listen for beep codes to determine if the video card needs reseated.

8. An automotive testing application requires a serial device to be added to a Windows XP Professional PC. The application requires the communications settings to be configured in the OS. In which of the following are these settings located?
Device Manager
dir
A
RIMM modules must be installed in pairs.

9. A customer reports that their desktop PC will not maintain the correct time and date. The date and time must be set after a restart. Which of the following could be the cause of the problem?
RAID Level 1
The CMOS battery is defective.
Have the LCD screen replaced.
Turn on and configure BitLocker.

10. Which of the following tools would be used to format a partition but not the hard drive?
The memory is not installed correctly.
RAID Level 1
Format from the command line - Disk Management MMC Snap-In
The CMOS battery needs to be replaced.

11. A client has returned a computer with a hard drive that has failed twice. Which of the following should the technician check in the computer?
Power supply voltages
Ntldr - boot.ini and ntdetect.com - or - IO.sys - boot.ini and ntboot.sys
Incorrect or corrupt driver
BOOT.INI file is corrupt

12. Which of the following BEST explains the purpose of the Windows Recovery Console?
Prevents unauthorized programs from being installed
Allows a system to boot into a limited shell with command line functions.
LCD backlight failure
the customer purchase anti-virus software - update the anti-virus software frequently - and not to open any emails unless familiar with the sender.

13. A technician is repeatedly called to a users desk because the user is being prompted during all installation of software and during the launching of certain programs. Which of the following features is causing this prompting to occur?
C:users
Four gigabytes
UAC
Go to Control Panel (User Accounts and Family Safety) - User Accounts -Turn User Account Control on or off.

14. A technician is installing a new SATA drive into an older computer. Which of the following conditions can prevent the technician from being successful?
Blu-Ray
Use the recovery console to run thefixmbr utility.
D. Power supply does not have the proper connections.
Install more memory in the printer.

15. Which of the following Microsoft encryption software provides the HIGHEST level of security for PCs running Windows Vista Enterprise or Ultimate Vista?
Exclude the printers IP addresses from the DHCP scope.
A thumb drive is connected to the PC.
BitLocker drive encryption
Add an access point.

16. A user running Windows XP experiences a power outage without first properly closing Windows. After rebooting - which of the following utilities can the user run to scan the hard drive and automatically fix errors?
Label every screws location and cable path - Ensure the technician wears an ESD strap.
Power supply tester
chkdsk /f
The system BIOS

17. Which of the following commands will allow a technician to change a FAT32 file system to an NTFS file system?
convert
DHCP
Check if the computer manufacturer uses a separate power inverter for the screen.
The user disabled theWiFi adapter with the hardware or software switch.

18. After installing a high performance video adapter - the users computer reboots whenever resource intensive applications are run. Which of the following will MOST likely correct the problem?
Upgrade the power supply to a higher wattage model.
Listen for beep codes to determine if the video card needs reseated.
The damaged ports contacts are shorting against the casing.
A deny permission overrides an allow permission.

19. A users laptop PC fails to boot and gives a message of invalid boot device on the screen. Each successive reboot gives the same message. The technician finds that the user has no floppy drive connected to the PC; however - they have a USB flash drive
Socket 754
Two
The laptop is configured to boot from the flash drive; the user should be instructed to remove the flash drive and reboot the laptop.
Read only permissions

20. The performance tab of Task Manager shows two CPUs. The system only has one physical CPU. Which of the following is the MOST likely cause?
chkdsk
The chipset includes hyperthreading support.
remove the CMOS battery.
The WLAN card is 802.11b.

21. A technician is troubleshooting a PC that lost connectivity to a network. Which of the following tools would the technician use to view the network card configuration?
ipconfig /all
Backup theclients data onto removable media.
netstat
System date/time

22. A technician is troubleshooting a laptop LCD monitor with an extremely dim screen. Which of the following is the cause?
ping -t PC1
Backlight failure
Configure one of the HDD as master - and one as slave.
DHCP

23. Two employees share a computer. The computer has a locally attached USB printer. Both users are local administrators of the computer. Both employees login under their own accounts. Employee A can print with no issue; however - employee B cannot. No e
Employee Bs profile is set to use a virtual printer as the default printer.
Loopback plug
HTTPS
The location type is currently PUBLIC.

24. Which of the following is the default location for user account files in Windows Vista?
C:users
The CPU is overheating.
Thermal compound
eSATA

25. On a Windows XP Professional computer - several service fails to start messages appear. Which of the following service property tabs would be viewed to verify service requirements?
From the command line: net start spooler - Open the Services MMC>right click Print Spooler>Start
Dependencies
The jumper is set to clear the BIOS settings
ipconfig /all

26. Which of the following permissions can be assigned when giving shared folder permissions but not when assigning NTFS permissions?
System Properties>Advanced Tab>Performance Options>Advanced Tab
5 volts
Change
PCIe graphics card

27. Which of the following tools would be used in order to test the voltage output of a laptop A/C adapter?
Windows 2000
Toner probe
Multimeter
The computers CMOS battery has lost its charge.

28. A user would like secure file encryption on their new Windows Vista Enterprise PC. The user informs the technician that they do not wish to spend extra money on a solution. Which of the following is the BEST recommendation for the technician to make
Turn on and configure BitLocker.
diskmgmt.msc
Adware
Remove all memory modules - power on the PC - listen and watch for the POST.

29. A customer wants to purchase a FireWire-based external hard disk drive. Which of the following ports is needed on the machine to be able to utilize such a device?
Check the functionality of the LCD cutoff switch
IEEE 1394
The front side bus speed or clock multiplier is wrong.
c:users<<username>>

30. Which of the following BEST describes a front side bus (FSB)?
Port forwarding
Reset the page count.
Connects the processor to the main memory - measured in MHz
All sub-folders inherit the most restrictive permissions within the folder.

31. After replacing a processor - which of the following would be the NEXT step in reassembly?
Educate the user.
Call a security technician to report.
DHCP
Apply thermal compound to the chip.

32. A customer is installing a new 2.5 USB external HDD on a desktop PC and is using the front USB port. A light on the drive turns on but the system does not recognize the device. Which of the following is the MOST likely problem?
Cable modem> router> computer
The network uses MAC filtering.
The system is not providing enough power to the USB port.
A

33. A system has been infected with a virus. The customer does not have a system backup. Which of the following is an effective method to remove the virus and preserve the customers data?
chkdsk
Use the Recovery Console and command fixboot.
Run a scan in Safe Mode.
remove the AC power.

34. Where in Windows XP SP2 Professional can a technician block incoming connections for programs and services?
NIC will transmit data in only one direction at a time.
Set the correct permissions for the user
Windows Firewall
Look around the monitor for items that maybe interfering with the display.

35. A user reports that their Windows XP PC booted to a desktop which is presented with very rough colors and poor detail on all images displayed.Which of the following is the MOST likely cause and solution of the problem?
The color depth is set too low. Open the Display Properties dialog box and set the Color Quality setting to Highest (64bit).
The customers wireless card is not compatible with the new router; they need to have a newer 802.11g card installed.
Multimeter
Four gigabytes

36. Which of the following is the BEST response upon seeing a STOP error in Windows XP?
Write all of the error message down immediately.
QoS
Boots the OS with minimum drivers
It is there to protect against any changes being made to the OS that may be harmful and could make the OS unstable.

37. Which of the following does the ping command do?
Call a security technician to report.
Add additional RAM to the printer.
IDE but with an adapter
Communicates with network devices

38. A user cannot access the Internet via a proxy server. Which of the following ports needs to be set on the web browser proxy to allow HTTP traffic?
Determine the available wattage offered by the power supply andensure it meets the power needed for all of the system components.
80
net help
Open the computers RAM compartment and inspect the labels.

39. A technician has a work order to replace a failing hard drive on a PC. The PC is in an environment with constant vibration and dust. Which of the following hard drive types should the technician use as a replacement?
Convert the partition to NTFS.
SMTP
Solid state
B

40. A technician has installed a faster CPU into a machine. When they boot the machine the POST shows that the new CPU is not running faster. Which of the following should be configured?
The proxy server has been configured to block the site.
Clock multiplier
C:Windows
The DHCP client is unable to obtain an IP address from the DHCP server.

41. A technician is changing permissions on a folder. Which of the following is true regarding permissions?
The front USB ports were not connected to the system board header.
System Properties - Advanced - Performance
A deny permission overrides an allow permission.
The DHCP server is unavailable.

42. A user has a PC displaying the message No Operating System Found and the user hears a clicking noise. Which of the following devices should the technician check FIRST?
Set the correct permissions for the user
Hard drive
The username and password are set to default.
Read the manufacturers instructions.

43. Which of the following utilities is used to perform a selective startup procedure?
Task Scheduler
MSCONFIG
/bootlogo /noguiboot
It forces cooler air across the motherboard.

44. Which of the following 802.11 standards by default uses the 2.4GHz frequency range and supports speeds up to 11Mbps?
Thermal compound
B
remove the CMOS battery.
sfc

45. A Windows XP system locks up after the GUI starts to load. The system will start in Safe Mode. The Event Viewer reports that a driver failed to load. Which of the following methods would help diagnose the problem?
tracert
Run the chkdsk command.
The rollers on the printer need to be replaced.
Enable boot logging. In Safe Mode - read the ntbtlog.txt file.

46. A user has downloaded a game from the Internet. Afterwards they notice that links from search sites get redirected to unusual pages. After the problem is corrected - the user asks how the problem can be prevented in the future. The technician should
Clock multiplier
-t
only obtain software from known and reputable sources.
Cellular card is disabled in the BIOS.

47. A technician receives a call from a laptop user that recently purchased a new wireless router. The user claims the laptop cannot connect to the new wireless router. The technician finds out that the router is an 802.11g model and the customers laptop
Change the jumper settings on the drive.
The customers wireless card is not compatible with the new router; they need to have a newer 802.11g card installed.
The memory is not properly seated.
Defrag the hard drive.

48. A technician is repairing a computer that will not start up. The technician notices the power button does not display any lights and the LED on the motherboard is off. Which of the following is the cause of the problem?
Convert both drives to a dynamic disk.
Check the DNS server addresses and verify they are current.
Power supply
RAM failure

49. In Windows XP - where is setuplog.txt located?
C:Windows
Filters
The username and password are set to default.
services.msc

50. A technician needs to configure a PC with two fixed disk drives for optimal performance. The system is built from a standard image and no data is stored locally. Which of the following RAID settings should be used?
Boot order in the BIOS
netstat -nr
RAID 0
System date/time