Test your basic knowledge |

Comptia A + Computer Repair Practicals

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Which of the following commands will test a computers NIC for functionality?






2. A user reports that they cannot access a file on the local D drive of their PC. This is a non-system/non-boot drive. The technician needs to run chkdsk without rebooting the system. Which of the following methods will meet this goal?






3. A power outage caused a computer to shut off while the operating system was running. Which of the following would a technician run to make sure the operating system was not damaged?






4. A user is having printing issues and receives an error message that the print spooler is not running. Which of the following methods can be used to start the print spooler?






5. Upon trying to print - a computer gives the error that the printer spooler service is not started. Which of the following tools could be used to restart the printer spooler service?






6. Which of the following should be installed prior to attaching a heatsink to a processor?






7. Which of the following does the ping command do?






8. A user notices that the workstation is performing slowly and is populating .eml files after connecting to the network. The user has been disconnected for over two months. Which of the following is the MOST likely cause of the issue?






9. When getting an Inaccessible boot drive error - the FIRST step to solve the issue should be to:






10. A customer reports their system will not boot up. A technician determines the problem is a corrupt master boot record. Which of the following must be done to run the repair?






11. A technician has received a Windows XP PC for repair with the following boot error Unmountable boot volume. Which of the following is the FIRST procedure that should be tried to correct the problem?






12. Which of the following command syntax releases and renews an IP address in a Windows XP machine?






13. A user has downloaded a game from the Internet. Afterwards they notice that links from search sites get redirected to unusual pages. After the problem is corrected - the user asks how the problem can be prevented in the future. The technician should






14. A client is having wireless network connection problems. The technician has determined that the location has a dead spot due to a concrete wall. Which of the following can the technician do to resolve the issue?






15. A user gets an error that the SQL service is not started.Which of the following can the technician do to start the service?






16. When installing additional memory in a notebook computer - the MOST important point to remember is:






17. A customer wants to check whether they have the necessary tools enabled to prevent intrusions and virus attacks on a Windows Vista workstation. Which of the following tools can be used to display the current configuration?






18. A computer is redeployed after sitting in storage for a year and is now displaying the wrong date. Which of the following is the cause?






19. A customer states they cannot print and they are getting a message that the print spooler has not started. Which of the following will correct this error in the LEAST amount of time?






20. A technician is installing a wireless access point for a customer that wants to ensure only certain laptops are able to connect to the access point. Which of the following would BEST meet the customers needs?






21. User 1 would like to setup an account for User 2 on their computer. User 2 cannot have access to the User 1s files and cannot change system settings. Which of the following should a technician recommend to User 1?






22. A technician wants to disable User Account Control (UAC) in Windows Vista. How can this feature be disabled?






23. Which of the following commands would be used to invoke the Disk Manager utility?






24. A user reports that after configuring the BIOS to boot to the hard drive first - the system still tries to boot from the optical drive. Which of the following is the MOST likely cause?






25. A client reports that the cursor on their laptop moves to one corner of the screen and stays there when they try to use the keyboard joystick. Which of the following components will MOST likely need to be replaced to resolve the issue?






26. When removing a malware infection from a machine - which of the following modes should be used?






27. A user reports that an important file has been quarantined by the antivirus program. The technician should advise them the file has been:






28. After installing a high performance video adapter - the users computer reboots whenever resource intensive applications are run. Which of the following will MOST likely correct the problem?






29. A technician is called for a computer that is not connecting to the network. Which of the following would be the MOST common tool used to identify the issue?






30. Which of the following tools should a technician use when replacing a motherboard in a PC?






31. A three year old laptop fails to keep the accurate time. Which of the following is the MOST likelycause?






32. A user reports that a computer reboots several times a day unexpectedly. Configuration management shows that the machine recently had a second hard drive and a DVDROM burner installed. Which of the following BEST describes the troubleshooting steps?






33. A technician has been asked to replace a hard drive in a laptop. The documentation calls for an IDE hard drive. Upon removal - the drive has an unfamiliar connector.Which of the following types of hard drives is in the laptop?






34. Which of the following boot.ini switches will allow a technician to install a non-default Windows splash screen?






35. The customer wants to upgrade to a newer model computer - but does not want to lose all the digital photos on the old computer. Which of the following is the QUICKEST way for the technician to move the photos?






36. A customer using Windows Vista wants to disable User Account Control (UAC). Which of the following responses should the technician give to explain the UAC?






37. A technician is sent out to troubleshoot a Windows XP Media Center PC being used in acustomers enclosed home theatre. The customer describes symptoms of random system shutdowns - especially when the PC is being used to record media or watch lengthy h






38. A technician attempts to run chkdsk - but the system cannot locate it in the WinntSystem32 or WindowsSystem32 folders. Which of the following should the technician do to perform the chkdsk function?






39. Two employees share a computer. The computer has a locally attached USB printer. Both users are local administrators of the computer. Both employees login under their own accounts. Employee A can print with no issue; however - employee B cannot. No e






40. Which of the following utilities would a technician use to verify that a sound card is correctly installed on a PC?






41. A technician is replacing an LCD for a tablet PC but the touch screen functionality is not working. Which of the following is MOST likely the cause?






42. To enhance security on a Windows workstation - the default Guest group should be:






43. The client sends a document to the printer. The document prints out all random characters. Which of the following should the technician check FIRST?






44. A user asked to have a second hard drive installed on a single IDE channel in a computer. Which of the following must be taken into account?






45. A user has a toolbar installed that appears to be connected to Spyware. Which of the following is the BEST way to remove it?






46. A customer brings in their computer the day after a storm stating they are unable to dial into their ISP and a strange smell is coming from the computer; everything else works normally. Which of the following should be the NEXT step to resolve the is






47. When using Device Manager - a red X indicates which of the following?






48. A customer reports that their newly purchased Windows Vista Home Premium notebook is unable to see other computers in their home office. Which of the following is the MOST likely cause?






49. A user reports that they are unable to print to a shared network printer. Other users are able to print to the same printer with no problems. Which of the following is the MOST likely solution?






50. When troubleshooting a network connectivity issue - which of the following commands can BEST determine the IP address of the remote device that is causing the problem?