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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Which of the following tools should a technician use when replacing a motherboard in a PC?
Go to Control Panel (User Accounts and Family Safety) - User Accounts -Turn User Account Control on or off.
NIC properties> Internet Protocol Properties
RAM failure
Anti-static wrist strap

2. When receiving a Missing NTLDR error - which of the following is the FIRST action that should be taken?
Check for a floppy disk in the FDD.
MBSA
80
chkdsk

3. A technician suspects a virus has infected a users Windows XP Professional computer. Which ofthe following is the proper course of action?
Disable System Restore -update virus definitions - restart in Safe Mode - run full scan.
B
Enable port forwarding on the router for port 3389 to the IP address.
Ensure the keyboard ribbon is firmly plugged into the motherboard.

4. A technician powers on a user's PC and gets no video or POST. Which of the following is the BEST action to take to determine if this is a bad motherboard and/or CPU?
The WLAN card is 802.11b.
Remove all memory modules - power on the PC - listen and watch for the POST.
The jumper is set to clear the BIOS settings
Four gigabytes

5. A computer is failing to boot. Which of the following tools would be used FIRST in troubleshooting?
Power supply tester
net help
Print a test page from all the trays.
chkdsk /f

6. A technician is setting up VoIP service for a SOHO customer. Which of the following should the technician enable on the customers home router?
Microsoft WindowsVista Enterprise
Update anti-virus and malware software and scan.
Device conflict
QoS

7. Which of the following will cause a ghost image on a printout?
Problem with the developing drum
sfc
Add an access point.
Turn on and configure BitLocker.

8. A technician is given a computer that is very slow but has a fast processor and plenty of memory. Which of the following commands could be used for troubleshooting start-up services?
DHCP
msconfig
The ToggleKeys option is enabled.
Toggle the NUM lock key.

9. A user reports that even though their anti-virus program is detecting and removing viruses on their system - the malware returns after successive restarts on their Windows Vista machine. The user has restarted the machine four times already. Which of
Disk Manager
Boot order in the BIOS
Have the user boot into Safe Mode by tapping F8 before Windows loads - and run the anti-virus scan once again.
Copy the photos to a USB drive and copy to the new computer.

10. Which of the following operating systems - by default - uses Documents as the name of a user's document folder?
Task Scheduler
WindowsVista
The memory is not properly seated.
IEEE 1394 card

11. Which of the following devices can be configured to also be an access point?
%systemdrive%Users
C:Windows
attrib test.doc -r -a -s -h
Router

12. Users in an office are having problems connecting to certain resources outside of their network. The technician suspects that a router on the network has failed. Which of the following tools can be used to determine the point of failure on the networ
Go to the BIOS and change the boot order to use the hard drive.
Inverter board
Boot in Safe Mode to remove.
tracert

13. A USB cable has a mini-USB connector on one end and two standard size connectors on the other. Which of the following is the purpose of the second connector?
Diskpart
The second USB connector increases the power and enables functionality of the device.
Slow response - web page redirection or unable to display web pages
the chip has to be seated properly and locked down to be detected.

14. A user wants to purchase a new laptop. Which of the following would be compatible with the widest selection of media types?
Applications log
The customers wireless card is not compatible with the new router; they need to have a newer 802.11g card installed.
Blu-Ray
From the command line: net start spooler - Open the Services MMC>right click Print Spooler>Start

15. A customer is installing a new 2.5 USB external HDD on a desktop PC and is using the front USB port. A light on the drive turns on but the system does not recognize the device. Which of the following is the MOST likely problem?
The system is not providing enough power to the USB port.
FDD
Loose DC jack
Read the manufacturers instructions.

16. Which of the following is the default location for user account files in Windows Vista?
System Properties>Advanced Tab>Performance Options>Advanced Tab
The paging file size settings need to be adjusted.
RAID controller and two drives
C:users

17. When setting security permissions on a folder - which of the following properties apply?
All sub-folders inherit the most restrictive permissions within the folder.
RIMM modules must be installed in pairs.
The username and password are set to default.
NTBTLOG.TXT

18. Which of the following malware types sits quietly in the background to collect and transmit sensitive information from a users computer?
edit boot.ini
DHCP
Spyware
remove the CMOS battery.

19. In NTFS file permissions - which of the following permissions is an option?
Modify
Boot into Safe Mode and remove browser helper objects.
Plug in an external monitor to see if it is a device driver problem.
File searching

20. Which of the following commands should be used to change a FAT volume into a NTFS volume?
In the BIOS - enable WOL
7
DHCP
convert

21. Which of the following is the only guaranteed way to get rid of a virus or malware?
Format the drive and reload the system.
The rollers on the printer need to be replaced.
Device is disabled
A. Use the built-in Guest account and set personal files to private.

22. A technician is troubleshooting software that was supposed to startup when the PC powered on. The software failed to start. Which of the following should the technician use to investigate the issue?
The location type is currently PUBLIC.
Application
Turn the computer on and run chkdsk /r
Blu-Ray

23. A technician is replacing a heatsink. Which of the following will the technician MOST likely use to complete this job?
NTBACKUP.EXE
Boot in Safe Mode to remove.
Thermal compound
DHCP

24. A customer states that they can access all LAN resources but cannot access the Internet.Which of the following is the MOST likely cause?
Incorrect proxy settings
SSID broadcast
Two Type II cards - One Type III card
Windows Vista 32-bit can only address up to 3GB of memory.

25. A manager tells a technician that they cannot access the company's secure financial data stored on the accountants computer. The manager used to be able to access the files. Which of the following should the technician check?
Pressing Ctrl-Alt-Del and selecting Task Manager - Right clicking on the task bar and selecting Task Manager.
Implement and install a drive encryption program on all company assets.
Permissions on the folder containing the financial data.
C:Windows

26. User 1 would like to setup an account for User 2 on their computer. User 2 cannot have access to the User 1s files and cannot change system settings. Which of the following should a technician recommend to User 1?
only obtain software from known and reputable sources.
A. Use the built-in Guest account and set personal files to private.
Toner cartridge
The fuser is not working properly.

27. A user reports that the video on their computer has gone out. After determining that the onboard video is bad - a technician needs to install a new video card. Which of the following would support a new video card installation?
An AGP slot - A PCIe slot
chkdsk
System Information
MSCONFIG

28. Shortly after a technician installed additional RAM in a users Windows 2000 workstation - the computer became stuck in a reboot loop. Which of the following will MOST likely restore the computers normal operation?
format
One or more of the new memory modules are faulty and should be removed or replaced.
System properties>Hardware>Driver Signing>Select ignore
the chip has to be seated properly and locked down to be detected.

29. A three year old laptop fails to keep the accurate time. Which of the following is the MOST likelycause?
BitLocker drive encryption
The CMOS battery is failing.
The device is disabled.
Communicates with network devices

30. A technician has received a BIOS update and wants to install it on a clients computer. Which of the following should be done before the BIOS update is installed?
Backup theclients data onto removable media.
One of the sticks of RAM is not seated properly.
Cable modem> router> computer
Use the recovery console to run thefixmbr utility.

31. A technician wants domain group policy changes on a Windows XP computer to immediately propagate. Which of the following commands should the technician use?
ping /?
Check if the computer manufacturer uses a separate power inverter for the screen.
gpupdate /force
Power supply

32. A customer states they recently updated their system and now it will not boot properly in normal mode. Which of the following could be used from Safe Mode to correct the issue?
Implement and install a drive encryption program on all company assets.
System Restore
Run defrag
Access Point

33. A technician is resolving a computers IP address to a hostname but cannot remember the correct switch. Which of the following can the technician use to find the correct switch?
One device will need to be removed before an additional device will fit.
ping /?
The device driver for the LCD is corrupt.
Multimeter

34. A customer reports that their newly purchased Windows Vista Home Premium notebook is unable to see other computers in their home office. Which of the following is the MOST likely cause?
The Network Location Type is Public.
Format the drive and reload the system.
Pull the CMOS battery - Use the appropriate jumper on main board.
Copy the photos to a USB drive and copy to the new computer.

35. A technician suspects that a power supply on a computer may be going bad. Which of the following tools would BEST diagnose the part?
Disk Manager
Multimeter
From the command line - run chkdsk utilizing the /x switch.
The incorrect WEP is being used.

36. The technician has to format a new hard drive as a FAT32 file system. The hard drive capacity is 80GB. How many partitions will the technician have to create to use all of the hard drive capacity?
The memory is bad and must be replaced. - The BIOS is not at the latest revision.
A Blue I on a white field
Three
DHCP service has stopped

37. A user notices that the workstation is performing slowly and is populating .eml files after connecting to the network. The user has been disconnected for over two months. Which of the following is the MOST likely cause of the issue?
Outdated signature files allowed a virus attack
No device driver found
C:users
rdisk.exe

38. A technician is troubleshooting a PC that continuously reboots. The fan works and the heatsink is in good condition. Which of the following should the technician check NEXT?
Corrupt MBR
The Network Location Type is Public.
Blu-Ray
That the proper amount of thermal paste has been applied.

39. A customer requires the installation of a 10MB script on 2000 desktops in one building and it is to be completed by twenty technicians. The customer does not want the installation downloaded from their network. Which of the following methods will be
Satellite
Replace the power supply.
25
The use of a flash drive to copy the script into all the desktops.

40. A customer wants to add an internal IDE drive with the ability to write DVDs. The computer currently has two IDE hard disk drives - one IDE CD writing optical drive and a DVD read-only IDE optical drive. Which of the following should the technician r
One device will need to be removed before an additional device will fit.
during a time of low activity
Connect an audio cable between the drive and the sound card
Convert the partition to NTFS.

41. Where in Windows XP SP2 Professional can a technician block incoming connections for programs and services?
tracert
Windows Firewall
Connects the processor to the main memory - measured in MHz
chkdsk

42. Which of the following encryption methods requires a 10-digit network key?
User Account Control (UAC).
The memory is failing.
64-bit WEP
System Information

43. A user reports that their computer is unexpectedly shutting down. After several minutes - the computer can be powered on as normal. Which of the following is the MOST likely cause?
Services MMC Plug-in -Computer Management
The fans are not cooling properly.
Solid state drive
A local administrator must install the application.

44. In Windows Vista - which of the following commands would be used to verify that the previous system shutdown routine was completely successful?
services.msc
chkntfs
Toggle the NUM lock key.
It is there to protect against any changes being made to the OS that may be harmful and could make the OS unstable.

45. Which of the following allows IP addresses to be assigned automatically?
DHCP
The USB plug is not seated properly. - The BIOS is not configured for USB support.
ping /?
Cable modem> router> computer

46. A desktop computer will POST and boot to the operating system. After a few minutes the system will suddenly turn itself off. It is unable to power on again for a few minutes. The problem repeats itself. Which of the following is MOST likely the cause
Enable MAC filtering
Microsoft WindowsVista Enterprise
chkdsk /f
The CPU is overheating.

47. A user states they cannot eject the CD/DVD tray from their laptop to get a CD out. Which of the following could the user do to effectively remove the CD?
The technician failed to connect the antenna wires to theWiFi card.
The device is disabled.
IDE but with an adapter
ping localhost

48. A user reports that after adding several programs and files the computer is running slower. Which of the following can a technician suggest to correct this issue?
Run defrag
msconfig
C:Documents and SettingsUser1
Change the jumper settings on the drive.

49. A client has a program that they want to run everyday at a certain time. Which of the following can a technician use to accomplish this?
Convert the partition to NTFS.
Any data on existing volumes will be permanently lost.
Task Scheduler
Cellular card is disabled in the BIOS.

50. A technician is installing a video card on a PC that currently has an onboard video card. The new video card is installed but will not display an image. Which of the following actions is required?
Add additional memory to the laser printer.
Disable the integrated video card.
The small space is causing overheating.
An external hard drive connected viaeSATA.