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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. After installing a single new RIMM memory module the system fails to start properly or recognize the new memory. Which of the following is MOST likely the problem?
Power supply tester
Power Users
RIMM modules must be installed in pairs.
Enable MAC address filtering

2. Which of the following operating systems - by default - uses Documents as the name of a user's document folder?
sfc
WindowsVista
\ALPHAC$
DHCP

3. A technician is updating a computer for a customer by removing their IDE drives and replacing them with SATA drives. The technician notes that these drives have a SATA power connection and a Molex connection. Which of the following is the BEST way to
Loop back plug
The power button is not working.
Set the CMOS jumper on the motherboard to clear
Connect only one of the power connections on the drive.

4. Which of the following boot.ini switches will allow a technician to install a non-default Windows splash screen?
Thermal compound
Allow port 443.
/bootlogo /noguiboot
The fuser is not working properly.

5. A user is trying to watch a high definition movie on a computer with a built-in DVD drive. Which of the following is the MOST likely reason that the user cannot watch the movie?
ping -t
Blu-Ray discs are not compatible with DVD drives
Uncheck Hide protected operating system files in folder options - Uncheck the read only attribute in file properties.
Multimeter

6. A user reports they have forgotten their BIOS password and is unable to boot their system. Which of the following describes the BEST method to correct this problem?
The amount of memory
Set the jumpers on both hard drives to C/S.
The customers wireless card is not compatible with the new router; they need to have a newer 802.11g card installed.
Set the CMOS jumper on the motherboard to clear

7. A technician wants domain group policy changes on a Windows XP computer to immediately propagate. Which of the following commands should the technician use?
gpupdate /force
Replace the modem.
Blu-Ray
The projector is not set to display the correct video source - The laptop is not set to display to the external video connector.

8. Which of the following are methods to automatically update the antivirus application?
MAC filtering - Disable SSID broadcast
Use the Automatic Update feature built into the application - Use scripts.
Communicates with network devices
BOOT.INI deleted

9. Which of the following tools would be used in order to test the voltage output of a laptop A/C adapter?
File searching
Multimeter
Disable the integrated video card.
Access Point

10. A technician suspects a virus has infected a users Windows XP Professional computer. Which ofthe following is the proper course of action?
Problem with the developing drum
Disable System Restore -update virus definitions - restart in Safe Mode - run full scan.
25
B

11. A technician is troubleshooting a PC that is blocking SMTP requests. Which of the following ports will the technician need to open?
Run the chkdsk command.
Make sure the PS/2 plugs and ports are color matched.
Power supply voltages
25

12. A technician purchases and installs a replacement motherboard for an older system. Which of the following should the technician do after the installation?
IEEE 1394
Update firmware.
The fuser unit for damage
Power supply

13. A technician would like to have a program start automatically during a specific time. Which of the following utilities would the technician use?
Run defrag
Power supply voltages
Task Scheduler
All sub-folders inherit the most restrictive permissions within the folder.

14. Which of the following BEST explains the purpose of the Windows Recovery Console?
Task Scheduler
Allows a system to boot into a limited shell with command line functions.
Device driver issues
Connect an audio cable between the drive and the sound card

15. A client has been unable to fix corruption of system files and does not have a backup or an Automated System Recovery (ASR) disk. Which of the following is the BEST action to take next?
5 volts
A Blue I on a white field
Execute a Windows repair from the Windows setup media.
Configure one of the HDD as master - and one as slave.

16. A user wants to purchase a new laptop. Which of the following would be compatible with the widest selection of media types?
Power supply
Turn on and configure BitLocker.
Blu-Ray
remove the AC power.

17. When troubleshooting a network connectivity issue - which of the following commands can BEST determine the IP address of the remote device that is causing the problem?
Pop-ups
tracert
Power supply tester
The fans are not cooling properly.

18. Which of the following adapters will offer the HIGHEST data transfer rate?
Format from the command line - Disk Management MMC Snap-In
127.0.0.1
Try paper from a different package of paper.
802.11n

19. A computer has the below network configuration: IP Address: 192.168.1.5 Subnet mask: 255.255.255.0. Which of the following is the default gateway for the computer?
Support multiple PCIe display adapters.
The user plugged the headphones into the microphone jack.
192.168.1.1
Set the correct permissions for the user

20. An application is not responding - and the technician wants to end the process. Which of the following methods will allow Task Manager to be accessed?
MAC filtering
Pressing Ctrl-Alt-Del and selecting Task Manager - Right clicking on the task bar and selecting Task Manager.
Print a test page from all the trays.
Run a scan in Safe Mode.

21. A customer is experiencing screen issues on their aging laptop. The technician discovers that the laptop has a tendency to decrease/increase screen brightness without user intervention - and sometimes it completely loses screen brightness. There is h
Configure one of the HDD as master - and one as slave.
Go to Control Panel (User Accounts and Family Safety) - User Accounts -Turn User Account Control on or off.
disabled.
LCD power inverter.

22. A technician would like to install a new primary SATA drive into a computer. Which of the following scenarios BEST describes the physical setup required for this task?
Toner cartridge
Connect only one of the power connections on the drive.
MAC filtering
Mount the SATA drive into an available 3.5 drive bay. Connect one end of a data cable to the drives signal connector - and the other to the SATA 0 connector on the motherboard. Connect an available 15-pin power connector to the drive.

23. Multiple customers are reporting that network response time is very slow. The technician suspects that excessive broadcasts may be causing the problem. Which of the following is the BEST tool to troubleshoot this issue?
Install the Chipset Drivers
Netstat
Turn off SSID broadcast.
Ntldr - boot.ini and ntdetect.com - or - IO.sys - boot.ini and ntboot.sys

24. A technician wants to hide the wireless router's ID. Which of the following would accomplish this?
The memory is not installed correctly.
The color depth is set too low. Open the Display Properties dialog box and set the Color Quality setting to Highest (64bit).
Install an updated firmware on the BIOS
Disable SSID broadcast

25. A customer reports their system will not boot up. A technician determines the problem is a corrupt master boot record. Which of the following must be done to run the repair?
Not enough physical RAM installed.
No device driver found
Use the recovery console to run thefixmbr utility.
Unplug the CMOS battery - Switch on the reset jumper.

26. A customer needs help as the application log is full. They want to leave it the same size but maintain existing entries for future reference. Which of the following is the BEST course of action?
convert
7
SATA
Archive existing records and clear the application log.

27. A technician has received a Windows XP PC for repair with the following boot error Unmountable boot volume. Which of the following is the FIRST procedure that should be tried to correct the problem?
The technician failed to connect the antenna wires to theWiFi card.
Boot into the recovery console and runchkdsk /r
DHCP
msconfig

28. After a technician installs a new CMOS battery on a motherboard - which of the following will the technician have to change?
c:users<<username>>
Diskpart
System date/time
Power supply

29. Which of the following commands will send signals to the computers network card to see if it responds?
the chip has to be seated properly and locked down to be detected.
User Account Control; it can be turned off under User Accounts in the Control Panel.
ping localhost
Performance Monitor

30. When installing additional memory in a notebook computer - the MOST important point to remember is:
The user plugged the headphones into the microphone jack.
the chip has to be seated properly and locked down to be detected.
Update the video card drivers to the latest version.
tree

31. Which of the following GUI utilities would be used to determine the MAC address of a network card?
The USB plug is not seated properly. - The BIOS is not configured for USB support.
System Information
The front side bus speed or clock multiplier is wrong.
System Properties - Advanced - Performance

32. A technician needs to edit the default path in Windows XP. In which of the following can they accomplish this task?
Enable MAC filtering.
System Properties>Advanced>Environment variables>System variables
SMTP
Map a new drive to an NTFS folder hosted by a different volume.

33. A customer wants to check whether they have the necessary tools enabled to prevent intrusions and virus attacks on a Windows Vista workstation. Which of the following tools can be used to display the current configuration?
get
Security Center
The thermal paste will insulate heat around the processor.
D. IP address - Subnet mask - Gateway - MAC address - DNS - Lease obtained/expiration.

34. A user reports that a computer reboots several times a day unexpectedly. Configuration management shows that the machine recently had a second hard drive and a DVDROM burner installed. Which of the following BEST describes the troubleshooting steps?
Wireless Router
DHCP is disabled.
File searching
Determine the available wattage offered by the power supply andensure it meets the power needed for all of the system components.

35. A customer states that their laptop has stability issues after a recent memory upgrade. Which of the following is the MOST likely cause?
The memory is not properly seated.
Disable System Restore.
Start>Run>mstsc - Start>AllPrograms>Accessories>Communications>Remote Desktop
My Computer>Properties>Remote Tab>Allow Users to connect remotely to this computer>Select Remote Users.

36. A client calls after connecting the keyboard and mouse to a new computer. The client indicates that neither the keyboard nor the mouse works. The technician has determined these devices are connected through the PS/2 ports. Which of the following rec
Use a network firewall.
Use recovery console and the fixboot command.
Label every screws location and cable path - Ensure the technician wears an ESD strap.
Make sure the PS/2 plugs and ports are color matched.

37. A technician needs to connect to a remote user using Remote Desktop.Which of the following will bring up Remote Desktop?
PATA
Backup theclients data onto removable media.
Start>Run>mstsc - Start>AllPrograms>Accessories>Communications>Remote Desktop
Allows a system to boot into a limited shell with command line functions.

38. A technician is troubleshooting a WLAN card in a laptop. The wireless infrastructure is 802.11g. The WLAN card is showing connected at 11Mbps. Which of the following would be the BEST reason why the WLAN card is performing at that speed?
The WLAN card is 802.11b.
RJ-11
Start>Run>typesfc /scannow>ok
Task Manager

39. Additional RAM has been added to a PC. When the RAM amount is checked within Windows the additional memory is not reflected. Which of the following is the MOST likely cause?
The RAM was not properly seated in its memory slot.
Pop-ups
Replace the BIOS chip - Restore from backup
Run the chkdsk command.

40. A technician has been asked to replace a hard drive in a laptop. The documentation calls for an IDE hard drive. Upon removal - the drive has an unfamiliar connector.Which of the following types of hard drives is in the laptop?
IDE but with an adapter
cacls
Connect the appropriate power cable.
CAT6

41. The performance tab of Task Manager shows two CPUs. The system only has one physical CPU. Which of the following is the MOST likely cause?
The chipset includes hyperthreading support.
MAC filtering - Disable SSID broadcast
The computer case was opened.
nslookup

42. A user has a computer with a 100GB IDE hard drive formatted as a single FAT32 partition. This drive is only used to store data. The user adds a second 100GB hard drive and wants to mirror the two drives. When the user goes to disk management there is
The system partition is corrupt - The boot.ini file has been deleted.
Go to the BIOS and change the boot order to use the hard drive.
Event Viewer
Convert both drives to a dynamic disk.

43. A technician is troubleshooting a PC that will not obtain an IP address from the network. The NIC is setup for automatic IP addressing. Which of the following would be the MOST likely cause?
defrag
Higher wattage power supply
DHCP service has stopped
chkdsk /f

44. Which of the following cable types should a technician use to support a 1Gbps SOHO LAN?
Loose DC jack
Blu-Ray
CAT6
Execute a Windows repair from the Windows setup media.

45. After replacing a processor - which of the following would be the NEXT step in reassembly?
Apply thermal compound to the chip.
25
Blu-Ray discs are not compatible with DVD drives
sfc

46. A customers office is located in their basement which is where the wireless router is located. The customers three desktop computers and network printer are hardwired. The customer reports a laptop connectivity issue in the second floor bedroom. Whic
WPA2
Install a wireless range extender to boost the signal.
FDD
wf.msc

47. A user wants to add an optical drive to their computer to archive 100GB of data.Which of the following writable optical drives will allow them to archive this data using the fewest discs?
Set the correct permissions for the user
Blu-Ray
The second USB connector increases the power and enables functionality of the device.
Default Gateway

48. In Windows Vista - where would a technician find User1 desktop files?
Employee Bs profile is set to use a virtual printer as the default printer.
Boot into Safe Mode and remove browser helper objects.
C:UsersUser1Desktop
IDE but with an adapter

49. A technician is setting up VoIP service for a SOHO customer. Which of the following should the technician enable on the customers home router?
A faulty HDD connection
Listen for beep codes to determine if the video card needs reseated.
heck if user is a local administrator on the computer
QoS

50. Which of the following commands would be used to verify the integrity of critical system files?
DHCP
Upgrade the power supply to a higher wattage model.
Employee Bs profile is set to use a virtual printer as the default printer.
sfc