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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Which of the following commands should be used to change a FAT volume into a NTFS volume?
Add the new printer to user's computer.
Apply thermal compound to the chip.
convert
MSCONFIG

2. Which of the following encryption methods requires a 10-digit network key?
Power supply
127.0.0.1
tracert
64-bit WEP

3. A user is reporting that the image on their CRT monitor is shaking and giving them eye strain. The technician notices the display is OK at first - then after a minute it begins wavering. Which of the following is the FIRST step the technician should
Look around the monitor for items that maybe interfering with the display.
SMTP
Allows a system to boot into a limited shell with command line functions.
C. Turn off SSID - enable WPA2 - implement MAC filtering and change key every 30 days

4. Which of the following will restore the BIOS after a failed update?
A processor of equal speed to CPU 0
Control Panel>Administrative Tools>Services>SQL service>start - My Computer>Manage>Services and Applications>Services>SQL service>start
Oil from the skin can decrease coppers ability to conduct heat.
Replace the BIOS chip - Restore from backup

5. A technician is troubleshooting a computer infected by a virus. After the technician is finished cleaning the drive - the technician should educate the customer on preventing further attacks by suggesting:
System file corruption
the customer purchase anti-virus software - update the anti-virus software frequently - and not to open any emails unless familiar with the sender.
Drive light is always on even when no programs are running. - Cannot perform any anti-virus updates.
192.168.1.1

6. Which is of the following is the maximum file size for FAT32?
Four gigabytes
System Restore
Disk Management MMC Plug-in
The administrative password needs to be changed.

7. Which of the following boot.ini switches will allow a technician to install a non-default Windows splash screen?
Lid switch
/bootlogo /noguiboot
Loop back plug
The print head needs to be adjusted.

8. On a Windows XP Professional computer - several service fails to start messages appear. Which of the following service property tabs would be viewed to verify service requirements?
Voltage setting
Dependencies
From the command line: net start spooler - Open the Services MMC>right click Print Spooler>Start
Disconnect the computer from the network.

9. A technician has received a BIOS update and wants to install it on a clients computer. Which of the following should be done before the BIOS update is installed?
Make sure the PS/2 plugs and ports are color matched.
The permissions are inherited by all files and folders within that folder.
SMTP
Backup theclients data onto removable media.

10. Which of the following would have to be disabled on a PC if a user wants to assign a static IP address on that PC?
In the Control Panel - select Administrative Tools - select Services -click on the Print Spooler service and select start.
DHCP
Thermal compound is not on the processor
Pressing Ctrl-Alt-Del and selecting Task Manager - Right clicking on the task bar and selecting Task Manager.

11. A user wants to track websites that certain individuals are going to throughout the day on Windows Vista. Which of the following tools can be used to perform this action?
System date/time
Inverter board
FDD
Parental Controls

12. A user reports that a program in Windows XP is not responding. A technician remotes into the user's computer to end the process. Which of the following is used to force the program to shutdown?
Task Manager
The fans are not cooling properly.
net help
Reseat and check all cables.

13. A computer has the below network configuration: IP Address: 192.168.1.5 Subnet mask: 255.255.255.0. Which of the following is the default gateway for the computer?
Set the new printer as the default printer. - Add the new printer to users computer.
127.0.0.1
192.168.1.1
Turn the computer on and run chkdsk /r

14. A user is getting ready to upgrade the graphics card in their computer with a performance PCIe graphics card. The user has verified that they have a 16x PCIe slot on their motherboard. Which of the following may also need to be upgraded?
Use a trusted aggressive pop-up blocker. - Avoid notorious websites and hyperlinks.
Boot into the recovery console and runchkdsk /r
Go to Control Panel> open User Accounts> Click Turn User Account Control On or Off> Click Continue>Clear the check box and click OK.
Power supply

15. A technician suspects one of the workstations in the office is infected with malware. Which of the following are symptoms of a malware infection?
Run a scan in Safe Mode.
The computer case was opened.
Drive light is always on even when no programs are running. - Cannot perform any anti-virus updates.
Use recovery console and the bootcfg /rebuild command.

16. Members of which of the following groups are able to run legacy and certified applications - but do not have full system permissions in Windows XP?
net help
The floppy drive
Power Users
Use the Recovery Console and command fixboot.

17. When receiving a Missing NTLDR error - which of the following is the FIRST action that should be taken?
Check for a floppy disk in the FDD.
The system partition is corrupt - The boot.ini file has been deleted.
The new drives jumper is set for master.
Induction toners

18. A technician has properly setup a workgroup with multiple Windows XP and Vista PCs. The Windows Vista users report they are unable to see other PCs in the workgroup. The technician has tested connectivity with the ping command and all replied. Which
Incorrect proxy settings
The fuser is not working properly.
The location type is currently PUBLIC.
The OS firewall is blocking the application.

19. A technician follows the manufacturers safety procedures and upgrades the RAM in a notebook computer from 512MB to 2GB. Upon starting the notebook - a pattern of beeping sounds occurs and there is no display. The new and old SODIMM modules are the sa
System Information
The memory is bad and must be replaced. - The BIOS is not at the latest revision.
Voltage setting
The memory is failing.

20. Most laptops have two PCMCIA slots that are stacked on top of each other with no separator in between. Which of the following does this accommodate?
The system is not providing enough power to the USB port.
Two Type II cards - One Type III card
Install the Chipset Drivers
chkdsk /f

21. A technician is troubleshooting a PC that will not obtain an IP address from the network. The NIC is setup for automatic IP addressing. Which of the following would be the MOST likely cause?
Start>Run>typesfc /scannow>ok
DHCP service has stopped
Loop back plug
MBSA

22. Which of the following operating systems - by default - uses Documents as the name of a user's document folder?
Device driver issues
Install an updated firmware on the BIOS
C:UsersUser1Desktop
WindowsVista

23. Which of the following will cause a ghost image on a printout?
Problem with the developing drum
attrib test.doc -r -a -s -h
Install the correct drivers.
They have been infected with malware.

24. Which of the following will resolve the NTLDR is missing error during the boot process?
Remove the floppy disk.
IEEE 1394
Permissions on the folder containing the financial data.
Toner probe

25. The customer wants to upgrade to a newer model computer - but does not want to lose all the digital photos on the old computer. Which of the following is the QUICKEST way for the technician to move the photos?
Copy the photos to a USB drive and copy to the new computer.
WPA2
sigverif
remove the CMOS battery.

26. Which of the following ports must be open for FTP?
Faulty sensor - Worn paper feed roller
20
Archive existing records and clear the application log.
The device driver for the LCD is corrupt.

27. If a technician wants to evaluate a computers detailed statistics - which of the following is the BEST utility to view this information?
The boot priority is set to CD-ROM in the BIOS.
Performance Monitor
Task Manager
Uncheck Hide protected operating system files in folder options - Uncheck the read only attribute in file properties.

28. A user has downloaded a game from the Internet. Afterwards they notice that links from search sites get redirected to unusual pages. After the problem is corrected - the user asks how the problem can be prevented in the future. The technician should
Three
HTTPS
Security Center
only obtain software from known and reputable sources.

29. A client is having problems sending their email. If the company uses SMTP - which of the following ports is configured by default on their email client to allow mail out?
remove the AC power.
Prevents unauthorized programs from being installed
25
System Information

30. Two employees share a computer. The computer has a locally attached USB printer. Both users are local administrators of the computer. Both employees login under their own accounts. Employee A can print with no issue; however - employee B cannot. No e
TRACERT
Port forwarding rules
Performance Monitor
Employee Bs profile is set to use a virtual printer as the default printer.

31. A client has been unable to fix corruption of system files and does not have a backup or an Automated System Recovery (ASR) disk. Which of the following is the BEST action to take next?
64-bit WEP
Run a scan in Safe Mode.
Execute a Windows repair from the Windows setup media.
edit boot.ini

32. A user reports that their computer is unexpectedly shutting down. After several minutes - the computer can be powered on as normal. Which of the following is the MOST likely cause?
Start>Run>mstsc - Start>AllPrograms>Accessories>Communications>Remote Desktop
The fans are not cooling properly.
tracert - ping
Reseat and check all cables.

33. A technician needs to check which ports are open in the Windows Firewall. Which of the following will allow the technician to view these settings?
dir
tracert - ping
netsh firewall show state
BitLocker drive encryption

34. A customer reports that they are unable to access any network resources. To test the functionality of the customers NIC - the technician should use which of the following?
Loopback test
ping -t PC1
RAM failure
%systemdrive%Users

35. A technician was asked to remediate a serious - on-going virus and spyware situation for a particular customer. Which of the following should the technician do?
The OS firewall is blocking the application.
Remediate the problem and then advise the customer on virus/spyware prevention.
Use recovery console and the fixboot command.
Windows Firewall

36. In which of the following locations is the Windows Vista local user settings found?
Four gigabytes
Start the PC in Enable VGA Mode; reboot after login in normal mode.
MAC filtering - Disable SSID broadcast
%userprofile%AppDataLocal

37. The client sends a document to the printer. The document prints out all random characters. Which of the following should the technician check FIRST?
Increases read/write speed
sfc /scannow
Check for the correct print driver.
Thermal compound

38. A laptop needs a wireless card upgrade. The technician attempts to install the new card with no success. The wireless card is a newer 802.11b/g/n card and the laptop itself was manufactured seven years ago. Which of the following is the MOST likely p
The laptop has the older miniPCI expansion slot and the new card uses miniPCI express.
B
D. Power supply does not have the proper connections.
Thermal compound

39. A customer brings in their computer the day after a storm stating they are unable to dial into their ISP and a strange smell is coming from the computer; everything else works normally. Which of the following should be the NEXT step to resolve the is
Replace the modem.
diskmgmt.msc
Turn on and configure BitLocker.
An AGP slot - A PCIe slot

40. Which of the following operating systems uses BitLocker to encrypt files on the hard drive?
The second USB connector increases the power and enables functionality of the device.
Microsoft WindowsVista Enterprise
25
Disk Manager

41. A user works daily with video production and needs portable storage which will allow them to transport their work back and forth from home. Taking the users storage and bandwidth requirements into consideration - which of the following would BEST sui
Device Manager
An external hard drive connected viaeSATA.
The projector is not set to display the correct video source - The laptop is not set to display to the external video connector.
ping

42. Which of the following commands would be used to fix errors on the system disk?
chkdsk /f
Use recovery console and the fixboot command.
System Information
Clock multiplier

43. Which of the following would MOST likely indicate the presence of malware on a PC?
Slow response - web page redirection or unable to display web pages
C:Documents and SettingsUser1
Install more memory in the printer.
Turn off SSID broadcast.

44. A computer has become infected with a piece of malware. The current system software has detected the threat and moved it into a special state. Which of the following terms BEST defines the state?
Loop back plug
System Properties>Advanced>Environment variables>System variables
Higher wattage power supply
Quarantined

45. In Windows Vista - where would a technician find User1 desktop files?
Voltage setting
A processor of equal speed to CPU 0
Toner cartridge
C:UsersUser1Desktop

46. Upon trying to print - a computer gives the error that the printer spooler service is not started. Which of the following tools could be used to restart the printer spooler service?
The PC only has IDE ports available for expansion - not the needed SATA ports.
sfc
Device conflict
Services MMC Plug-in -Computer Management

47. Which of the following utilities determines how many CPU resources are being used by a service?
sfc
Add the new printer to user's computer.
sfc
Task Manager

48. A user reports that their optical drive has power and they can put a disk in it - but it does not access the disk nor does the drive show in My Computer. Which of the following is the MOST likely reason?
The data cable is not seated properly.
Disable System Restore.
From the command line: net start spooler - Open the Services MMC>right click Print Spooler>Start
Default Gateway

49. Which of the following commands allows a technician to scan protected files and check the files version?
The CMOS battery is failing.
Cable modem> router> computer
The power button is not working.
sfc

50. Which of the following operating systems uses Sync Center for offline file control?
Mini PCI
Modify
Microsoft WindowsVista Enterprise
Check if the computer manufacturer uses a separate power inverter for the screen.