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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A technician notices that the BIOS event log shows a chassis intrusion. Which of the following is the MOST likely reason for the event?
convert
The computer case was opened.
All sub-folders inherit the most restrictive permissions within the folder.
SSID broadcast

2. A user reports that the video on their computer has gone out. After determining that the onboard video is bad - a technician needs to install a new video card. Which of the following would support a new video card installation?
Using Disk Manager - the new drive must be partitioned - Using Disk Manager - the new drive must be formatted.
Boot order in the BIOS
An AGP slot - A PCIe slot
The driver CD is for Windows XP only.

3. A technician installs 8GB of RAM into a computer. The memory is properly detected by the system BIOS; however - the System Properties applet is reporting less than 4GB. Which of the following BEST describes the cause of this discrepancy?
Install an updated firmware on the BIOS
The CMOS battery is failing.
The computer has a 32-bit version of Windows XP installed.
The fuser is not working properly.

4. A customer wants to check whether they have the necessary tools enabled to prevent intrusions and virus attacks on a Windows Vista workstation. Which of the following tools can be used to display the current configuration?
Security Center
Install an updated firmware on the BIOS
Performance Monitor
Power supply

5. A user is experiencing system instability since upgrading to Windows XP Professional. After troubleshooting - the technician states it is a driver incompatibility issue. Which of the following Windows utilities allows a technician to monitor and trou
ipconfig /release then ipconfig /renew
-t
The laptops AC adapter
sigverif

6. A client has installed an additional 1GB of RAM in a computer to accommodate the requirements of a new application. When the application is run a Low on Virtual Memory warning appears. Which of the following steps needs to be taken?
Device Manager
System Properties>Advanced>Environment variables>System variables
C:users
The paging file size settings need to be adjusted.

7. A technician determines a laser printer is jamming at the fusing unit. They have checked the paper path in the printer and it is clear of anything that could cause a paper jam. Which of the following is the BEST solution?
Try paper from a different package of paper.
wf.msc
SMTP
Instruct the user to decrease the graphics resolution of the image.

8. Which of the following Windows XP commands can be used to repair the BOOT.INI file?
DHCP is disabled.
bootcfg /rebuild
B
c:users<<username>>

9. A user reports that Drive Manager is showing a newly installed drive as a foreign drive. Which of the following is MOST likely the cause of this warning message?
Configure one of the HDD as master - and one as slave.
Power supply voltages
Task Manager
The drive is a dynamic disk moved from another system.

10. Which of the following is a reason why case fans should be installed in the front of a case?
The customers wireless card is not compatible with the new router; they need to have a newer 802.11g card installed.
In the Control Panel - select Administrative Tools - select Services -click on the Print Spooler service and select start.
The device driver for the LCD is corrupt.
It forces cooler air across the motherboard.

11. A technician is troubleshooting a PC that lost connectivity to a network. Which of the following tools would the technician use to view the network card configuration?
Run a scan in Safe Mode.
System Information
ipconfig /all
The user is connected to an 802.11b wireless access point.

12. A customer wants to ensure that their new drive has the fastest transfer speed. Which of the following technologies should be recommended?
The incorrect WEP is being used.
A virus has infected the system.
143
SATA

13. Which of the following commands will send signals to the computers network card to see if it responds?
Remove the floppy disk.
Incorrect or corrupt driver
Add additional RAM to the printer.
ping localhost

14. Which of the following steps will allow a technician to disable the prompting of the requirement for digital signatures of newly installed device drivers?
C:users
Replace the power supply.
Incorrect or corrupt driver
System properties>Hardware>Driver Signing>Select ignore

15. A technician has installed a maintenance kit on a laser printer and replaced all consumables. Which of the following should the technician do NEXT?
Performance Monitor
Reset the page count.
Enable port forwarding on the router for port 3389 to the IP address.
Pressing Ctrl-Alt-Del and selecting Task Manager - Right clicking on the task bar and selecting Task Manager.

16. Which of the following is true for a 10/100 NIC running at half-duplex?
Have the user boot into Safe Mode by tapping F8 before Windows loads - and run the anti-virus scan once again.
DHCP
Toggle the NUM lock key.
NIC will transmit data in only one direction at a time.

17. A technician needs to configure a PC with two fixed disk drives for optimal performance. The system is built from a standard image and no data is stored locally. Which of the following RAID settings should be used?
Copy the photos to a USB drive and copy to the new computer.
DHCP
RAID 0
Educate the user.

18. A technician has received a Windows XP PC for repair with the following boot error Unmountable boot volume. Which of the following is the FIRST procedure that should be tried to correct the problem?
The print head needs to be adjusted.
Remediate the problem and then advise the customer on virus/spyware prevention.
Boot into the recovery console and runchkdsk /r
Event Viewer

19. Which of the following ping switches would be used to ping continuously until manually stopped?
Manufacturer's website
Enable port forwarding on the router for port 3389 to the IP address.
-t
RAID 0

20. After installing a high performance video adapter - the users computer reboots whenever resource intensive applications are run. Which of the following will MOST likely correct the problem?
Multimeter
Upgrade the power supply to a higher wattage model.
25
User Account Control; it can be turned off under User Accounts in the Control Panel.

21. A user reports that a computer reboots several times a day unexpectedly. Configuration management shows that the machine recently had a second hard drive and a DVDROM burner installed. Which of the following BEST describes the troubleshooting steps?
The device is disabled.
Call a security technician to report.
Apply thermal compound to the chip.
Determine the available wattage offered by the power supply andensure it meets the power needed for all of the system components.

22. When using Device Manager - a yellow QUESTION NO: mark indicates which of the following?
Corrupt MBR
No device driver found
The boot priority is set to CD-ROM in the BIOS.
Run Autochk.exe from the Windows Installation Disk.

23. User 1 would like to setup an account for User 2 on their computer. User 2 cannot have access to the User 1s files and cannot change system settings. Which of the following should a technician recommend to User 1?
ping -t PC1
Disk Defragmenter
A. Use the built-in Guest account and set personal files to private.
Use System Restore to restore the system to the point before the software was initially installed.

24. A customer reports that their newly purchased Windows Vista Home Premium notebook is unable to see other computers in their home office. Which of the following is the MOST likely cause?
The first three octets of the MAC address.
Sidebar
The Network Location Type is Public.
Solid state

25. A technician is repeatedly called to a users desk because the user is being prompted during all installation of software and during the launching of certain programs. Which of the following features is causing this prompting to occur?
The use of a flash drive to copy the script into all the desktops.
Run Autochk.exe from the Windows Installation Disk.
Use a portable anti-static pad and wrist strap - ensuring all components remain on the mat - and the wrist strap is connected to the mat.
UAC

26. Which of the following utilities can be run on a Windows XP Professional computer - if it is suspected that the file system structure has become damaged?
Upgrade the power supply to a higher wattage model.
net view
chkdsk
Port forwarding

27. A user reports that a device is not working. Within the Device Manager - a yellow ! on the icon of a device indicates which of the following?
\ALPHAC$
Archive existing records and clear the application log.
during a time of low activity
The device driver is not loaded.

28. Which of the following wireless standards uses the 5GHz frequency?
Start>Run>typesfc /scannow>ok
Security Center
WPA-PSK
802.11a

29. Which of the following supports the Athlon 64?
LCD power inverter.
Configure one of the HDD as master - and one as slave.
/bootlogo /noguiboot
Socket 754

30. AWindows XP machine will only boot up and display the command prompt. The technician needs to modify the boot.ini file. Which of the following commands would be used?
Increases read/write speed
The location type is currently PUBLIC.
edit boot.ini
Multimeter

31. Which of the following is a feature of Windows Vista User Account Control (UAC)?
Toner probe
C:users
Windows Defender
Prevents unauthorized programs from being installed

32. A technician wants to check the processor speed. Where can the technician find this information?
The thermal paste will insulate heat around the processor.
System Information
Add more RAM.
Windows 2000

33. Which of the following commands would provide a list of all local active TCP/IP connections?
disabled.
Connects the processor to the main memory - measured in MHz
System Properties>Advanced>Environment variables>System variables
netstat -a

34. A technician is told to configure all new PCs to support Wake on LAN (WOL). After upgrading the NIC to support WOL - the system still does not respond to a WOL call. Which of the following steps needs to be taken to support WOL?
The SSID
Disable System Restore.
In the BIOS - enable WOL
A multimeter

35. When getting an Inaccessible boot drive error - the FIRST step to solve the issue should be to:
The laptop has the older miniPCI expansion slot and the new card uses miniPCI express.
check the hard drive to ensure it is working.
The second USB connector increases the power and enables functionality of the device.
ping

36. Which of the following commands would be used to fix errors on the system disk?
The fuser is not working properly.
Multimeter
It forces cooler air across the motherboard.
chkdsk /f

37. A user gets an error that the SQL service is not started.Which of the following can the technician do to start the service?
Add additional RAM to the printer.
Control Panel>Administrative Tools>Services>SQL service>start - My Computer>Manage>Services and Applications>Services>SQL service>start
The color depth is set too low. Open the Display Properties dialog box and set the Color Quality setting to Highest (64bit).
The SATA controller card was not set as a boot device in the computer BIOS.

38. Which of the following protocols should be allowed through the firewall for a mail application?
C:Usersuser1Desktop
NIC will transmit data in only one direction at a time.
The fans are not cooling properly.
SMTP

39. A technician receives a call from a laptop user that recently purchased a new wireless router. The user claims the laptop cannot connect to the new wireless router. The technician finds out that the router is an 802.11g model and the customers laptop
Use a portable anti-static pad and wrist strap - ensuring all components remain on the mat - and the wrist strap is connected to the mat.
The customers wireless card is not compatible with the new router; they need to have a newer 802.11g card installed.
Service Manager
Uncheck Hide protected operating system files in folder options - Uncheck the read only attribute in file properties.

40. Which of the following are possible solutions to the error message 'NTLDR not found'?
The CMOS battery is defective.
Use the Recovery Console and command fixboot.
Manufacturer's website
ExpressCard

41. A technician is replacing the motherboard on a laptop. Which of the following should the technician do as a best practice?
Filters
Label every screws location and cable path - Ensure the technician wears an ESD strap.
The device is disabled.
Change the Boot order in the BIOS.

42. A user states they receive a message Boot device not found half of the time they boot theirsystem. Which of the following is the MOST likely cause?
Try paper from a different package of paper.
HDD failure
A faulty HDD connection
BOOT.INI file is corrupt

43. A technician logs into a users computer and downloads a file from a central server to a users local document directory. After logging in - the user reports that they cannot open the file. Which of the following can the technician do to solve the prob
Pull the CMOS battery - Use the appropriate jumper on main board.
Clock multiplier
Windows Firewall is blocking the port.
Set the correct permissions for the user

44. A Windows XP system locks up after the GUI starts to load. The system will start in Safe Mode. The Event Viewer reports that a driver failed to load. Which of the following methods would help diagnose the problem?
20
Enable boot logging. In Safe Mode - read the ntbtlog.txt file.
Thermal compound
The pass phrase is not correct.

45. A computer has become infected with a piece of malware. The current system software has detected the threat and moved it into a special state. Which of the following terms BEST defines the state?
Call a security technician to report.
Quarantined
ipconfig /release then ipconfig /renew
The system partition is corrupt - The boot.ini file has been deleted.

46. When receiving a Missing NTLDR error - which of the following is the FIRST action that should be taken?
Read only permissions
ping windows.com
Check for a floppy disk in the FDD.
Two

47. A user wants to record an over-the-air TV broadcast on their computer. Which of the following devices should the technician recommend?
Allows a system to boot into a limited shell with command line functions.
Tuner card
System properties>Hardware>Driver Signing>Select ignore
WPA2

48. A customers office is located in their basement which is where the wireless router is located. The customers three desktop computers and network printer are hardwired. The customer reports a laptop connectivity issue in the second floor bedroom. Whic
Install a wireless range extender to boost the signal.
Device Manager
c:users<<username>>
Blu-Ray

49. A user reports that after configuring the BIOS to boot to the hard drive first - the system still tries to boot from the optical drive. Which of the following is the MOST likely cause?
Replace the power supply.
Higher wattage power supply
CMOS battery
The LCD cable is pinched

50. A client states that their Internet browser is running slow and there are multiple windows popping up onto the desktop. Which of the following is the BEST procedure to perform to resolve these issues?
chkntfs
Update anti-virus and malware software and scan.
BCD
3