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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A technician is determining the baseline system requirements for new computers that their company is going to purchase. Which of the following system utilities should the technician run on the users existing PCs to help anticipate future system resou
Multimeter
Performance Monitor
SMTP
tracert

2. Which of the following is the name of the Windows Vista application that will display items such as a clock - weather and thumbnails on the desktop at startup?
The new drives jumper is set for master.
Safe Mode
Sidebar
PATA

3. A technician notices that the computer locks up at times and maintains a high commit charge. Which of the following is the BEST solution to resolve this problem?
Install more RAM.
Adware
get
Go to Control Panel> open User Accounts> Click Turn User Account Control On or Off> Click Continue>Clear the check box and click OK.

4. Which of the following BEST describes a front side bus (FSB)?
System date/time
TRACERT
Format the drive and reload the system.
Connects the processor to the main memory - measured in MHz

5. Which of the following command syntax tests if a Windows XP computer is configured to connect to the Internet?
ping windows.com
3
Use a network firewall.
ping -t PC1

6. If indexing is enabled on a local PC - which of the following will be directly affected?
Four gigabytes
QoS
Manufacturers guidelines for the beep codes
File searching

7. Which of the following commands shows a graphical display of the drive or paths directory structure?
tree
Manually start the service.
Add the new printer to user's computer.
System date/time

8. A technician is installing Windows XP on a new SATA hard drive. The installation halts with a no bootable media found. Which of the following missing steps resulted in this error message?
Pressing F6 during the install to load third party drivers
HTTPS
Multimeter
Services

9. The office printer continually errors and will not print large documents. Upon inspection the maintenance code indicates an out of memory error. Which of the following is the BEST course of action?
Boot order in the BIOS
Set the new printer as the default printer. - Add the new printer to users computer.
Install more memory in the printer.
The network card in the users computer has failed.

10. A desktop computer will POST and boot to the operating system. After a few minutes the system will suddenly turn itself off. It is unable to power on again for a few minutes. The problem repeats itself. Which of the following is MOST likely the cause
DHCP is disabled.
The CPU is overheating.
The file is too large for the printer.
Windows Vista 32-bit can only address up to 3GB of memory.

11. A technician is troubleshooting a computer infected by a virus. After the technician is finished cleaning the drive - the technician should educate the customer on preventing further attacks by suggesting:
The use of a flash drive to copy the script into all the desktops.
The jumper is set to clear the BIOS settings
run IPCONFIG /RENEW.
the customer purchase anti-virus software - update the anti-virus software frequently - and not to open any emails unless familiar with the sender.

12. A technician is installing an OS onto a new hard drive. The OS media is in the optical drive. Upon booting the system displays the message no operating system found. Which of the following should the technician check FIRST?
Boot order in the BIOS
Device Manager
Ensure the keyboard ribbon is firmly plugged into the motherboard.
Port forwarding

13. Which of the following adapters will offer the HIGHEST data transfer rate?
msconfig
Add additional memory to the laser printer.
802.11n
Toggle the NUM lock key.

14. A powered on workstation will not show a monitor display and there are no beep codes. Which of the following is the MOST likely cause?
5 volts
Administrators - Power Users - Users - Guests
Check themanufacturers website.
The jumper is set to clear the BIOS settings

15. A user recently purchased an 802.11g-capable laptop - but reports their network connection speed is much slower than expected. The technician notes that while the users wireless signal strength is excellent - they are connected at just 11Mbps. Which
Boot into the recovery console and runchkdsk /r
The user is connected to an 802.11b wireless access point.
The customers DNS server is unavailable.
SMTP

16. A user has installed a second hard drive into a computer and receives a message stating Invalid Boot Volume. Which of the following should a technician recommend to solve this problem?
Set the jumpers on both hard drives to C/S.
Apply thermal compound to the chip.
Boot into Safe Mode and remove browser helper objects.
The DHCP client is unable to obtain an IP address from the DHCP server.

17. In Windows Vista - where would a technician find User1 desktop files?
Convert the partition to NTFS.
C:UsersUser1Desktop
Incorrect proxy settings
sfc

18. Which of the following commands will send signals to the computers network card to see if it responds?
C:Program Files
dir
ping localhost
Performance Monitor

19. Which of the following cable types should a technician use to support a 1Gbps SOHO LAN?
Turn on and configure BitLocker.
Three
CAT6
attrib test.doc -r -a -s -h

20. Which of the following devices can be configured to also be an access point?
Router
The system BIOS
Filters
dir

21. A technician was asked to remediate a serious - on-going virus and spyware situation for a particular customer. Which of the following should the technician do?
Thermal compound
Remediate the problem and then advise the customer on virus/spyware prevention.
sfc
The paging file size settings need to be adjusted.

22. After receiving a service has failed to start message - which of the following commands would be helpful in troubleshooting the issue?
services.msc
The device driver for the LCD is corrupt.
10 meters (33 feet)
sfc

23. Which of the following commands will allow a technician to disable startup programs?
Disable System Restore.
The laptop is configured to boot from the flash drive; the user should be instructed to remove the flash drive and reboot the laptop.
msconfig (choose startup from options)
Have the LCD screen replaced.

24. A customer is experiencing problems with the display after their computer is fully booted but reports seeing the BIOS splash screen during boot. Which of the following would MOST likely be the cause?
From the command line: net start spooler - Open the Services MMC>right click Print Spooler>Start
A corrupted or incorrect video driver is installed.
chkntfs
Disk Defragmentation

25. A technician is implementing a small office home office (SOHO) wireless network. The technician would like to have a static network. Which of the following should the technician disable on the router?
\ALPHAC$
Allows a system to boot into a limited shell with command line functions.
DHCP
From the command line - run chkdsk utilizing the /x switch.

26. A user has recently reported that a PC is having a problem sending emails using an email client in the Windows XP system. However - the PC can receive emails. Which of the following could be responsible for this problem?
The user is connected to an 802.11b wireless access point.
It is there to protect against any changes being made to the OS that may be harmful and could make the OS unstable.
Disable SSID broadcast
SMTP

27. Which of the following commands will make a new directory?
DHCP service has stopped
md
Press F8 and select Disable Automatic Restart on System Failure.
SATA v2

28. A user states they cannot eject the CD/DVD tray from their laptop to get a CD out. Which of the following could the user do to effectively remove the CD?
The technician failed to connect the antenna wires to theWiFi card.
Blu-Ray
TRACERT
PATA

29. Shortly after a technician installed additional RAM in a users Windows 2000 workstation - the computer became stuck in a reboot loop. Which of the following will MOST likely restore the computers normal operation?
Replace the BIOS chip - Restore from backup
One or more of the new memory modules are faulty and should be removed or replaced.
The USB hub was not externally powered.
CMOS battery

30. When getting an Inaccessible boot drive error - the FIRST step to solve the issue should be to:
Read only permissions
check the hard drive to ensure it is working.
Control Panel>Administrative Tools>Services>SQL service>start - My Computer>Manage>Services and Applications>Services>SQL service>start
Open the computers RAM compartment and inspect the labels.

31. A customer reports that after upgrading their CPU - the system overheats and shuts itself down. Which of the following is MOST likely the cause?
sfc /scannow
Thermal compound is not on the processor
The system BIOS
In the BIOS - enable WOL

32. Which of the following BEST explains the error message Check boot path and disk hardware?
Sidebar
BOOT.INI file is corrupt
Turn the computer on and run chkdsk /r
CMOS battery

33. When troubleshooting a network connectivity issue - which of the following commands can BEST determine the IP address of the remote device that is causing the problem?
%systemdrive%Users
Multimeter
rdisk.exe
tracert

34. How many volts does a power supplys 4-pin Molex connector carry to internal devices?
5 volts
PATA
rdisk.exe
chkdsk /f

35. The customer brings their mini-tower and a new DVD/RW drive they want installed. The technician finds a second hard drive in an empty 5.25 bay connected to the secondary bus and jumpered as a slave. The ribbon cable will not stretch from the primary
RAID controller and two drives
The system is not providing enough power to the USB port.
chkdsk
Move the secondary hard drive next to the primary hard drive and connect to the primary bus.Connect the new DVD drive as the slave on the secondary bus.

36. While powering up a desktop PC - the unit will repeat three short beeps and will not POST. Which of the following is MOST likely the problem?
Read only permissions
The memory is failing.
The PC only has IDE ports available for expansion - not the needed SATA ports.
127.0.0.1

37. Which of the following is the MOST likely cause of the system losing the date and time after every reboot?
The CMOS battery is failing.
Reseat and check all cables.
D. Power supply does not have the proper connections.
FDD

38. A client states that their Internet browser is running slow and there are multiple windows popping up onto the desktop. Which of the following is the BEST procedure to perform to resolve these issues?
DHCP
A
Update anti-virus and malware software and scan.
Loose DC jack

39. A customer states that their laptop has stability issues after a recent memory upgrade. Which of the following is the MOST likely cause?
C:Windows
The memory is not properly seated.
80
The hard drive needs to be replaced.

40. When replacing a laptops hard drive - which of the following may need to be updated?
The system BIOS
The paging file size settings need to be adjusted.
C:Documents and SettingsUser1
Check for the correct print driver.

41. Which of the following command line tools in Windows Vista is used for disk management?
Diskpart
The memory is not properly seated.
LCD backlight failure
SMTP

42. Which of the following will resolve the NTLDR is missing error during the boot process?
USB
Remove the floppy disk.
Disk Manager
Power supply tester

43. A technician installed a new motherboard. Which of the following steps should the technician take NEXT?
CPU 1
Connect only one of the power connections on the drive.
Update the BIOS.
Uncheck Hide protected operating system files in folder options - Uncheck the read only attribute in file properties.

44. Which of the following utilities would a technician use to verify that a sound card is correctly installed on a PC?
edit boot.ini
Add additional RAM to the printer.
Device Manager
192.168.1.1

45. A users system is locking up after the Windows logo screen on boot-up. Which of the following is the BEST reason for this?
Device Manager
The hard drive needs to be replaced.
Have the user boot into Safe Mode by tapping F8 before Windows loads - and run the anti-virus scan once again.
System Properties>Advanced>Environment variables>System variables

46. Which of the following should be disabled on a router - to use a static IP?
c:users<<username>>
DHCP
The user disabled theWiFi adapter with the hardware or software switch.
tracert

47. A technician wants domain group policy changes on a Windows XP computer to immediately propagate. Which of the following commands should the technician use?
Disable System Restore.
Device is disabled
gpupdate /force
Change

48. A user wants to add an optical drive to their computer to archive 100GB of data.Which of the following writable optical drives will allow them to archive this data using the fewest discs?
wf.msc
Blu-Ray
Control Panel>Tools>Folder Options>File Types
Create a striped set.

49. A technician needs to edit the default path in Windows XP. In which of the following can they accomplish this task?
Start>Run>typesfc /scannow>ok
3
25
System Properties>Advanced>Environment variables>System variables

50. A user reports that after adding several programs and files the computer is running slower. Which of the following can a technician suggest to correct this issue?
sfc /scannow
IEEE 1394 card
They have been infected with malware.
Run defrag