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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A technician is determining the baseline system requirements for new computers that their company is going to purchase. Which of the following system utilities should the technician run on the users existing PCs to help anticipate future system resou
Performance Monitor
The color depth is set too low. Open the Display Properties dialog box and set the Color Quality setting to Highest (64bit).
Boot to Safe Mode with Networking and attempt updates - Apply updates manually by downloading the definition files on another machine.
DHCP service has stopped

2. A customer reports that their desktop PC will not maintain the correct time and date. The date and time must be set after a restart. Which of the following could be the cause of the problem?
Corrupt MBR
sigverif
The CMOS battery is defective.
Disconnect the computer from the network.

3. When a SMART error is received on a computer - which of the following devices MOST likely has a problem?
Public Switched Telephone Network (PSTN)
Hard disk
Power Users
NIC will simultaneously transmit data in both directions at a time.

4. Which of the following files are required to startWindows XP boot process?
The first three octets of the MAC address.
An external hard drive connected viaeSATA.
Ntldr - boot.ini and ntdetect.com - or - IO.sys - boot.ini and ntboot.sys
Solid state

5. A power outage caused a computer to shut off while the operating system was running. Which of the following would a technician run to make sure the operating system was not damaged?
remove the CMOS battery.
chkdsk
Blu-Ray discs are not compatible with DVD drives
Port forwarding

6. Which of the following is a local host IP address?
Event Viewer
127.0.0.1
Defrag the hard drive.
Update the BIOS.

7. A technician notices that the BIOS event log shows a chassis intrusion. Which of the following is the MOST likely reason for the event?
Solid state
gpupdate /force
The computer case was opened.
Not enough physical RAM installed.

8. Which of the following protocols must be enabled in a wireless router if it is to automatically assign host IP addresse
Check the DNS server addresses and verify they are current.
C:Documents and SettingsUser1
DHCP
ping -t

9. When booting Windows - check disk comes up and runs a scan only on drive E. The PC still boots and shows no signs of any errors or other problems. No installations or other software changes have been made. Which of the following is the MOST likely ca
A multimeter
Educate the user.
A thumb drive is connected to the PC.
Firewall

10. A company has had a high number of laptops stolen in the past three months.Which of the following is the BEST solution for the company to implement to protect the data on their laptops?
After working hours
Implement and install a drive encryption program on all company assets.
The BIOS needs to be updated.
The deny was selected on all share permissions

11. During POST a beep can be heard - and the computer does not boot. Which of the following BEST describes the problem?
RAM failure
dir
Task Scheduler
-t

12. A client has noticed a grinding sound along with a vibration when they use their PC. Which of the following will solve the clients problem?
Manufacturers guidelines for the beep codes
Enable MAC address filtering
Replace the power supply.
Solid state

13. A user states that their laser printer jams constantly. The unit is a little over seven years old and has had no maintenance. Which of the following is the MOST likely cause of this issue?
The USB plug is not seated properly. - The BIOS is not configured for USB support.
The rollers on the printer need to be replaced.
20
Solid state drive

14. Which of the following is the default loopback address?
netstat
sfc
127.0.0.1
nslookup

15. A user reports they are unable to access network resources. The users IP address is currently 169.254.0.1. On a network with DHCP configured - the user should be instructed to:
Uncheck Hide protected operating system files in folder options - Uncheck the read only attribute in file properties.
run IPCONFIG /RENEW.
Use the recovery console to run thefixmbr utility.
An issue that will not prevent the basic function of the computer.

16. Which of the following commands is used to review and repair protected Windows XP files?
sfc
The technician failed to connect the antenna wires to theWiFi card.
The first three octets of the MAC address.
From the command line - run chkdsk utilizing the /x switch.

17. A customer using a laptop states several letters and numbers (e.g. W -E -S -D -X -C -2 -3) are not properly working on the keyboard. Which of the following is the NEXT step to resolve the issue?
Disable DHCP
Connect only one of the power connections on the drive.
Ensure the keyboard ribbon is firmly plugged into the motherboard.
Execute a Windows repair from the Windows setup media.

18. A notebook user states that lately the keyboard beeps when certain character keys are pressed.The user wants their input to be silent. Which of the following is the MOST likely cause of this situation?
The ToggleKeys option is enabled.
Use a trusted aggressive pop-up blocker. - Avoid notorious websites and hyperlinks.
Two Type II cards - One Type III card
SNMP

19. A user has a PC displaying the message No Operating System Found and the user hears a clicking noise. Which of the following devices should the technician check FIRST?
Hard drive
diskmgmt.msc
The network uses MAC filtering.
Microsoft WindowsVista Enterprise

20. Which of the following protocols should be allowed through the firewall for a mail application?
Administrators - Power Users - Users - Guests
20
The system partition is corrupt - The boot.ini file has been deleted.
SMTP

21. A technician is repeatedly called to a users desk because the user is being prompted during all installation of software and during the launching of certain programs. Which of the following features is causing this prompting to occur?
DHCP
Convert the partition to NTFS.
Disable the integrated video card.
UAC

22. Which of the following command line utilities can be used to check for open ports?
netstat
Loopback plug
It is there to protect against any changes being made to the OS that may be harmful and could make the OS unstable.
WindowsVista

23. A technician is installing a high performance graphics card in a PCI express slot. Which of the following should be done FIRST after inserting the card into the slot?
Connect the appropriate power cable.
Create a striped set.
System Properties>Advanced Tab>Performance Options>Advanced Tab
Safe Mode

24. Which of the following is the BEST utility to use when mounting a hard disk as a folder in a Windows XP Professional machine?
Toggle the NUM lock key.
Disk Manager
Blu-Ray
convert

25. After a printhead change - a user reports poor print quality on their inkjet printer. Which of the following should the technician do to resolve this issue?
Perform a printhead alignment test.
Convert both drives to a dynamic disk.
A virus has infected the system.
The username and password are set to default.

26. A user reports that they cannot install a new hard drive they purchased online. After further questioning - the technician finds out that the new hard drive is a solid state disk and the users PC is more than eight years old - currently running Windo
The PC only has IDE ports available for expansion - not the needed SATA ports.
ping -t PC1
B
MAC filtering

27. A technician is troubleshooting a computer infected by a virus. After the technician is finished cleaning the drive - the technician should educate the customer on preventing further attacks by suggesting:
the customer purchase anti-virus software - update the anti-virus software frequently - and not to open any emails unless familiar with the sender.
Loose DC jack
Use a portable anti-static pad and wrist strap - ensuring all components remain on the mat - and the wrist strap is connected to the mat.
Ensure the keyboard ribbon is firmly plugged into the motherboard.

28. Which of the following command will display a list of folders and files?
%systemdrive%Users
Corrupt MBR
Instruct the user to decrease the graphics resolution of the image.
dir

29. A user reports that a computer reboots several times a day unexpectedly. Configuration management shows that the machine recently had a second hard drive and a DVDROM burner installed. Which of the following BEST describes the troubleshooting steps?
Configure a MAC filter for the permitted laptops.
Determine the available wattage offered by the power supply andensure it meets the power needed for all of the system components.
ping -t
Services MMC Plug-in -Computer Management

30. Shortly after the Press Ctrl-Alt-Delete to login screen appears in Windows XP - a user gets the error One or more services failed to start. Which of the following locations could be accessed to identify the service that did not start and attempt to s
The first three octets of the MAC address.
Go to Control Panel> open User Accounts> Click Turn User Account Control On or Off> Click Continue>Clear the check box and click OK.
Listen for beep codes to determine if the video card needs reseated.
Computer Management - Services MMC Plug-in

31. A user reports that even though their anti-virus program is detecting and removing viruses on their system - the malware returns after successive restarts on their Windows Vista machine. The user has restarted the machine four times already. Which of
UAC
Have the user boot into Safe Mode by tapping F8 before Windows loads - and run the anti-virus scan once again.
sfc
The file is too large for the printer.

32. A laptop needs a wireless card upgrade. The technician attempts to install the new card with no success. The wireless card is a newer 802.11b/g/n card and the laptop itself was manufactured seven years ago. Which of the following is the MOST likely p
Faulty sensor
Install the correct drivers.
The laptop has the older miniPCI expansion slot and the new card uses miniPCI express.
Port forwarding rules

33. After removing several obsolete programs from a PC - a user is experiencing slower than usuallyprocessing times. Which of the following would be the BEST way to speed up the processing?
sfc
Defrag the hard drive.
The CMOS battery needs to be replaced.
Corrupt MBR

34. A technician is resolving a computers IP address to a hostname but cannot remember the correct switch. Which of the following can the technician use to find the correct switch?
ping /?
wf.msc
The front side bus speed or clock multiplier is wrong.
The print head needs to be adjusted.

35. Which of the following are commonly associated with dial-up networking?
remove the AC power.
Check the DNS server addresses and verify they are current.
Public Switched Telephone Network (PSTN)
Replace the modem.

36. Which of the following is the BEST way to deny unauthorized computers access to a network?
Use a network firewall.
Satellite
Router
There is no operating system on the hard drive.

37. A user reports that after configuring the BIOS to boot to the hard drive first - the system still tries to boot from the optical drive. Which of the following is the MOST likely cause?
Remote Desktop
net help
CMOS battery
Update the video card drivers to the latest version.

38. A user is running defrag on a computer and the power goes out. When power is restored - which of the following is the BEST action to perform?
The system is not providing enough power to the USB port.
Turn the computer on and run chkdsk /r
Run defrag
Have the user boot into Safe Mode by tapping F8 before Windows loads - and run the anti-virus scan once again.

39. A user has discovered that even though they are using the latest version of the anti-virus software - the computer is still being infected by a virus. Which of the following is the BEST solution for this problem?
The boot priority is set to CD-ROM in the BIOS.
Incorrect proxy settings
The OS firewall is blocking the application.
Update the virus signatures.

40. Which of the following commands would be used to display hidden files?
Replace the BIOS chip - Restore from backup
dir /a
The color depth is set too low. Open the Display Properties dialog box and set the Color Quality setting to Highest (64bit).
Write all of the error message down immediately.

41. A home user reports that they can access the Internet but they are having issues connecting to the game server through their home wireless router. Which of the following settings should the technician adjust?
Mount the SATA drive into an available 3.5 drive bay. Connect one end of a data cable to the drives signal connector - and the other to the SATA 0 connector on the motherboard. Connect an available 15-pin power connector to the drive.
From the command line: net start spooler - Open the Services MMC>right click Print Spooler>Start
Port forwarding rules
Change

42. Which of the following GUI utilities would be used to determine the MAC address of a network card?
RJ-11
The file is too large for the printer.
System Information
Install more memory in the printer.

43. Which of the following wireless standards uses the 5GHz frequency?
dir /a
Run Autochk.exe from the Windows Installation Disk.
802.11a
Netstat

44. A technician is troubleshooting a laptop LCD monitor with an extremely dim screen. Which of the following is the cause?
MSCONFIG
SNMP
Backlight failure
The fuser unit for damage

45. A customer has asked a technician to configure a RAID array that will provide data protection using the fewest number of disks. The computer has room for two additional drives. Which of the following RAID levels should be configured?
the chip has to be seated properly and locked down to be detected.
Use recovery console and the fixboot command.
The device driver for the LCD is corrupt.
RAID Level 1

46. A technician has completed a computer repair by editing the registry. Which of the following should the technician do NEXT?
Ensure all features of the system are functioning.
ipconfig /release then ipconfig /renew
Problem with the developing drum
Multimeter

47. A client is having problems with creating file shares on the network. Which of the following groups MUST the client be a member of to create shares?
The laptop is configured to boot from the flash drive; the user should be instructed to remove the flash drive and reboot the laptop.
Performance Monitor
Power Users
Use a trusted aggressive pop-up blocker. - Avoid notorious websites and hyperlinks.

48. Which of the following commands will make a new directory?
Check for the correct print driver.
Port forwarding
rdisk.exe
md

49. Which of the following is the minimum number of drive partitions required to run the BitLocker Drive Preparation tool?
A faulty HDD connection
Two
Faulty sensor
An issue that will not prevent the basic function of the computer.

50. Which of the following commands would be used to invoke the Disk Manager utility?
The OS firewall is blocking the application.
Call a security technician to report.
wf.msc
diskmgmt.msc