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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A client reports that the LCD on their laptop has no display - but outlines of the graphics can be seen from some angles and an external monitor displays will no issues.Which of the following is the MOST likely cause?
C:windowssystem - C:windows
Using either FAT or NTFS - the limit is three - With extended partitions - there is no limit
Allow port 443.
LCD backlight failure

2. A customer wants to purchase a FireWire-based external hard disk drive. Which of the following ports is needed on the machine to be able to utilize such a device?
User Account Control (UAC).
IEEE 1394
Disable the integrated video card.
tracert

3. A client is having problems sending their email. If the company uses SMTP - which of the following ports is configured by default on their email client to allow mail out?
Perform a printhead alignment test.
xcopy
25
D. IP address - Subnet mask - Gateway - MAC address - DNS - Lease obtained/expiration.

4. A client has been unable to fix corruption of system files and does not have a backup or an Automated System Recovery (ASR) disk. Which of the following is the BEST action to take next?
md
%userprofile%AppDataLocal
Execute a Windows repair from the Windows setup media.
DHCP is disabled.

5. A technician has a work order to replace a failing hard drive on a PC. The PC is in an environment with constant vibration and dust. Which of the following hard drive types should the technician use as a replacement?
Disable DHCP
convert
5 volts
Solid state

6. A technician is installing a video card on a PC that currently has an onboard video card. The new video card is installed but will not display an image. Which of the following actions is required?
Disable the integrated video card.
Tuner card
Oil from the skin can decrease coppers ability to conduct heat.
The power supply must have enough wattage to run all system hardware simultaneously.

7. Which of the following tools can a technician use to determine whether changes should be made to increase security?
MBSA
Thermal compound
System Properties - Advanced - Performance
Change the Boot order in the BIOS.

8. Which of the following computer management tools would be used to analyze an application error in Windows XP?
The CMOS battery is failing.
Event Viewer
The proxy server has been configured to block the site.
Using either FAT or NTFS - the limit is three - With extended partitions - there is no limit

9. A technician has recovered a system from a virus infection but some of the system files were compromised. Which of the following tools can be run from the run dialog box to replace or repair system files?
sfc /scannow
The paging file size settings need to be adjusted.
Increases read/write speed
sfc

10. When applying thermal compound to the top of a CPU - apply a:
C:Usersuser1Desktop
very thin layer - making sure to cover the CPU
System Information
D. IP address - Subnet mask - Gateway - MAC address - DNS - Lease obtained/expiration.

11. A customer brings in their computer the day after a storm stating they are unable to dial into their ISP and a strange smell is coming from the computer; everything else works normally. Which of the following should be the NEXT step to resolve the is
A virus has infected the system.
PATA
Replace the modem.
Install more memory in the printer.

12. A user reports that when powering on their computer only a black screen with a lone cursor appears. Which of the following is the FIRST step to determine the problem?
defrag
Modify
Listen for beep codes to determine if the video card needs reseated.
Update the BIOS.

13. A USB cable has a mini-USB connector on one end and two standard size connectors on the other. Which of the following is the purpose of the second connector?
The second USB connector increases the power and enables functionality of the device.
Replace the modem.
Loop back plug
BitLocker drive encryption

14. A technician wants to avoid the possibility of mixing and losing screws when working on a laptop. Which of the following is the BEST solution for the technician?
FAT32 cannot handle single files larger than 4GB.
Disable System Restore -update virus definitions - restart in Safe Mode - run full scan.
Find the proper manufacturer documentation.
One of the sticks of RAM is not seated properly.

15. When combining NTFS and Share permissions - which of the following is true?
check the hard drive to ensure it is working.
The most restrictive permission overrides
Remove the floppy disk.
Label every screws location and cable path - Ensure the technician wears an ESD strap.

16. A client has noticed a grinding sound along with a vibration when they use their PC. Which of the following will solve the clients problem?
Replace the power supply.
The internal hard drive has failed and needs to be replaced.
The BIOS needs to be updated.
WPA-PSK

17. A technician is troubleshooting a PC that will not obtain an IP address from the network. The NIC is setup for automatic IP addressing. Which of the following would be the MOST likely cause?
Replace the BIOS chip - Restore from backup
The CMOS battery is failing.
DHCP service has stopped
Check for a floppy disk in the FDD.

18. After installing a new processor - the system reports the CPU is not running at the correct speed. Which of the following is the MOST likely cause?
Allow port 443.
Parental Controls
The front side bus speed or clock multiplier is wrong.
ping localhost

19. A technician is cleaning spyware from a Windows XP machine. Because of the infections - the unit cannot browse the Internet to obtain anti-virus updates.Which of the following is the BEST course of action?
Manually start the service.
Apply thermal compound to the chip.
Boot to Safe Mode with Networking and attempt updates - Apply updates manually by downloading the definition files on another machine.
Pull the CMOS battery - Use the appropriate jumper on main board.

20. A technician is working on a laptop that boots up and displays a poor quality picture on the LCD. Which of the following is the BEST troubleshooting step to take?
Slow response - web page redirection or unable to display web pages
Service Manager
Ensure all features of the system are functioning.
Plug in an external monitor to see if it is a device driver problem.

21. A user reports the dot matrix printer does not print clearly on part 4 and 5 of the multi-part form. Which of the following should be preformed FIRST?
Use a portable anti-static pad and wrist strap - ensuring all components remain on the mat - and the wrist strap is connected to the mat.
Print a test page from all the trays.
eSATA
The print head needs to be adjusted.

22. A technician is implementing a small office home office (SOHO) wireless network. The technician would like to have a static network. Which of the following should the technician disable on the router?
RAM failure
Allow port 443.
Change
DHCP

23. When setting security permissions on a folder - which of the following properties apply?
Educate the user.
Use recovery console and the bootcfg /rebuild command.
All sub-folders inherit the most restrictive permissions within the folder.
Call a security technician to report.

24. Which of the following operating systems uses BitLocker to encrypt files on the hard drive?
Using Disk Manager - the new drive must be partitioned - Using Disk Manager - the new drive must be formatted.
Exclude the printers IP addresses from the DHCP scope.
The drive is a dynamic disk moved from another system.
Microsoft WindowsVista Enterprise

25. Which of the following is the name of the Windows Vista application that will display items such as a clock - weather and thumbnails on the desktop at startup?
Sidebar
bootcfg /rebuild
The pass phrase is not correct.
Turn the computer on and run chkdsk /r

26. Which of the following commands would provide a list of all local active TCP/IP connections?
netstat -a
A deny permission overrides an allow permission.
Device Manager
Unplug the CMOS battery - Switch on the reset jumper.

27. A technician received a laptop that has a dimly lit display. The technician connects an external monitor and can see a fully functional display. Which of the following is the MOST likely cause?
Inverter board
Cable modem> router> computer
MSCONFIG
192.168.1.1

28. Which of the following is the MOST important reason to select the proper wattage power supply for a computer?
It is there to protect against any changes being made to the OS that may be harmful and could make the OS unstable.
C:windowssystem - C:windows
Multimeter
The power supply must have enough wattage to run all system hardware simultaneously.

29. A customer cannot print certain PDF documents on their laser printer. The print job is a multi- page large PDF with multiple colors. Which of the following is the MOST likely solution?
802.11n
SATA v2
Add additional memory to the laser printer.
SATA

30. Which of the following commands is used to discover a broken link in an Internet route?
System Information
PATA
Connect an audio cable between the drive and the sound card
tracert

31. A technician is setting up VoIP service for a SOHO customer. Which of the following should the technician enable on the customers home router?
The jumper is set to clear the BIOS settings
The power supply does not provide enough wattage to power the new graphics card.
QoS
Dependencies

32. Which of the following are possible solutions to the error message 'NTLDR not found'?
Use the Recovery Console and command fixboot.
The administrative password needs to be changed.
Run defrag
The CMOS battery is failing.

33. Which of the following are methods to automatically update the antivirus application?
RAID 0
Use the Automatic Update feature built into the application - Use scripts.
3
Internal antennas not connected.

34. Multiple customers are reporting that network response time is very slow. The technician suspects that excessive broadcasts may be causing the problem. Which of the following is the BEST tool to troubleshoot this issue?
One device will need to be removed before an additional device will fit.
Netstat
A. The host computer is a portable computer - USB devices cannot be converted to a dynamic disk.
Filters

35. A user has bought a faster CPU and the manufacturer says it is compatible with their system. The PC does not boot up after installing the new CPU. Which of the following actions should the technician have performed prior to installing the new CPU?
Install an updated firmware on the BIOS
MBSA
Pressing F6 during the install to load third party drivers
The user plugged the headphones into the microphone jack.

36. There are four USB devices connected to a clients computer through a USB hub. The client states the external hard drive connected to this hub has had a dramatic deterioration in response time recently. Which of the following is the MOST likely cause?
There are too many devices plugged into the USB hub.
remove the AC power.
Incorrect proxy settings
nslookup

37. If indexing is enabled on a local PC - which of the following will be directly affected?
System Restore
File searching
Windows Firewall is blocking the port.
The SSID

38. A user reports that their optical drive has power and they can put a disk in it - but it does not access the disk nor does the drive show in My Computer. Which of the following is the MOST likely reason?
Use a mounted folder.
The BIOS needs to be updated.
Communicates with network devices
The data cable is not seated properly.

39. Which of the following specifies the MAXIMUM recommended distance of Bluetooth 1.0 devices?
10 meters (33 feet)
Windows Firewall is blocking the port.
PCIe graphics card
The amount of memory

40. A technician is replacing an LCD for a tablet PC but the touch screen functionality is not working. Which of the following is MOST likely the cause?
Add an access point.
Wireless Router
SMTP
The device driver for the LCD is corrupt.

41. Which of the following are used by the Windows operating system to resolve FQDNs?
Go to Control Panel (User Accounts and Family Safety) - User Accounts -Turn User Account Control on or off.
DNS - HOSTS file
very thin layer - making sure to cover the CPU
BOOT.INI

42. A technician manually configured a device - which of the following icons in device manager would represent this?
A Blue I on a white field
User Account Control (UAC).
The system partition is corrupt - The boot.ini file has been deleted.
NIC will transmit data in only one direction at a time.

43. A user reports that their CAD files will display correctly in low resolution but not in high resolution after installing a new graphics card. Which of the following will MOST likely fix this problem?
127.0.0.1
The device is disabled.
Update the video card drivers to the latest version.
The front side bus speed or clock multiplier is wrong.

44. A technician needs to add a second processor to a computers motherboard. In which of the following sockets must the processor be installed?
Three
QoS
CPU 1
Pull the CMOS battery - Use the appropriate jumper on main board.

45. The office printer continually errors and will not print large documents. Upon inspection the maintenance code indicates an out of memory error. Which of the following is the BEST course of action?
Install more memory in the printer.
run IPCONFIG /RENEW.
The CMOS battery is failing.
The memory is not properly seated.

46. When installing an external USB hard drive - which of the following is the maximum speed that can be expected when connecting to a USB 2.0 port?
20
md
480Mbps
B

47. A user reports that after adding several programs and files the computer is running slower. Which of the following can a technician suggest to correct this issue?
Run defrag
diskmgmt.msc
IEEE 1394 card
Use the Recovery Console and command fixboot.

48. A technician is installing a high performance graphics card in a PCI express slot. Which of the following should be done FIRST after inserting the card into the slot?
Have the user boot into Safe Mode by tapping F8 before Windows loads - and run the anti-virus scan once again.
Disable services at startup - Disable start up programs.
IEEE 1394
Connect the appropriate power cable.

49. During the disinfection process - to eliminate a virus from inserting itself into the system restore point which of the following is the BEST solution?
Disable System Restore.
BCD
Connects the processor to the main memory - measured in MHz
Update the video card drivers to the latest version.

50. Which of the following is the FIRST step after a clean Windows XP Installation?
Backlight failure
Install the Chipset Drivers
They have been infected with malware.
MAC filtering - Disable SSID broadcast

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Comptia A + Computer Repair Practicals

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