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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A user notices that when installing a program - the OS displays a dialog box stating that Windows needs your permission to continue. Which of the following options is turned on?
Add an access point.
Event Viewer Logs - Disk Management - Device Manager
UAC
The memory is not properly seated.

2. Which of the following ping switches would be used to ping continuously until manually stopped?
Using Disk Manager - the new drive must be partitioned - Using Disk Manager - the new drive must be formatted.
Performance Monitor
-t
Parental Controls

3. Which of the following creates a secure connection to a remote host?
Format the drive and reload the system.
System properties>Hardware>Driver Signing>Select ignore
User Account Control; it can be turned off under User Accounts in the Control Panel.
SSH

4. A customer wants to ensure that their new drive has the fastest transfer speed. Which of the following technologies should be recommended?
After working hours
SATA
\ALPHAC$
The file is too large for the printer.

5. Which of the following is the FIRST step a technician should take when installing a wireless network card?
Label every screws location and cable path - Ensure the technician wears an ESD strap.
The ToggleKeys option is enabled.
Read the manufacturers instructions.
RDP

6. A technician is installing Windows XP on a new SATA hard drive. The installation halts with a no bootable media found. Which of the following missing steps resulted in this error message?
Pressing F6 during the install to load third party drivers
RAID Level 1
DHCP service has stopped
Update the virus signatures.

7. Which of the following is the BEST utility to use when mounting a hard disk as a folder in a Windows XP Professional machine?
Disk Manager
Pop-ups
Add the new printer to user's computer.
Set the CMOS jumper on the motherboard to clear

8. A technician is replacing a heatsink. Which of the following will the technician MOST likely use to complete this job?
Socket 754
Thermal compound
Label every screws location and cable path - Ensure the technician wears an ESD strap.
SATA

9. A user wants to add an optical drive to their computer to archive 100GB of data.Which of the following writable optical drives will allow them to archive this data using the fewest discs?
Blu-Ray
Safe Mode
The ToggleKeys option is enabled.
Performance Monitor

10. Which of the following commands will make a new directory?
md
Device is disabled
The thermal paste will insulate heat around the processor.
Internal antennas not connected.

11. A technician is troubleshooting a PC that continuously reboots. The fan works and the heatsink is in good condition. Which of the following should the technician check NEXT?
That the proper amount of thermal paste has been applied.
Call a security technician to report.
Control Panel>Tools>Folder Options>File Types
Defrag the hard drive.

12. Which of the following malware types sits quietly in the background to collect and transmit sensitive information from a users computer?
Disconnect the computer from the network.
Configure a MAC filter for the permitted laptops.
The thermal paste will insulate heat around the processor.
Spyware

13. If a drives file system becomes corrupt - which of the following commands would the technician use to repair the file system?
chkdsk
A thumb drive is connected to the PC.
System Information
C:Usersuser1Desktop

14. A user reports that their new pair of headphones is not working properly. The technician asks where the headphone cable is plugged into on the PC - and the user responds by merely saying it was a round pink jack. Which of the following is the MOST li
WPA2
sfc
CPU 1
The user plugged the headphones into the microphone jack.

15. After a printhead change - a user reports poor print quality on their inkjet printer. Which of the following should the technician do to resolve this issue?
chkdsk
The driver CD is for Windows XP only.
25
Perform a printhead alignment test.

16. A new firewall was installed and a customer reports that they can receive email but cannot send email. Which of the following protocols is being blocked?
SMTP
Cellular card is disabled in the BIOS.
SATA
User Account Control (UAC).

17. A user reports that a program in Windows XP is not responding. A technician remotes into the user's computer to end the process. Which of the following is used to force the program to shutdown?
Task Manager
Cable modem> router> computer
nslookup
Power supply

18. A technician is performing a DSL and telephone installation at the same time. In order to use the DSL connection and the phones at the same time - without interference - which of the following does the technician need to install?
Filters
Thermal compound
The device driver is not loaded.
Press F8 and select Disable Automatic Restart on System Failure.

19. A client reports that the cursor on their laptop moves to one corner of the screen and stays there when they try to use the keyboard joystick. Which of the following components will MOST likely need to be replaced to resolve the issue?
B
Keyboard
SATA v2
User Account Control; it can be turned off under User Accounts in the Control Panel.

20. A user states their laptop will not stay on unless they hold the AC adapter plug in a certain position. Which of the following is the MOST likely cause?
chkdsk /f
Manufacturers guidelines for the beep codes
Boots the OS with minimum drivers
Loose DC jack

21. Which of the following will restore the BIOS after a failed update?
Faulty sensor
Replace the BIOS chip - Restore from backup
Convert both drives to a dynamic disk.
SMTP

22. A technician is given a computer that is very slow but has a fast processor and plenty of memory. Which of the following commands could be used for troubleshooting start-up services?
Mount the SATA drive into an available 3.5 drive bay. Connect one end of a data cable to the drives signal connector - and the other to the SATA 0 connector on the motherboard. Connect an available 15-pin power connector to the drive.
Enable MAC filtering
The driver CD is for Windows XP only.
msconfig

23. A user has noticed several clusters of dead pixels on a laptops LCD screen. The technician is called to investigate and troubleshoot the issue. Which of the following is a possible solution?
C:windowssystem - C:windows
Remote Desktop
The computer case was opened.
Have the LCD screen replaced.

24. A technician wants to check the processor speed. Where can the technician find this information?
System Information
The power supply must have enough wattage to run all system hardware simultaneously.
Look for another expansion slot elsewhere on the unit.
Disable services at startup - Disable start up programs.

25. Which of the following is the BEST response upon seeing a STOP error in Windows XP?
disabled.
Check the DNS server addresses and verify they are current.
A
Write all of the error message down immediately.

26. When booting a Windows XP computer - two screens pop-up that offer a choice between two operating systems to boot to. Dual boot configuration is not installed on this computer. Which of the following files needs to be changed?
The RAM was not properly seated in its memory slot.
BOOT.INI
It is there to protect against any changes being made to the OS that may be harmful and could make the OS unstable.
Faulty sensor - Worn paper feed roller

27. A technician is configuring a second router on a small office home office (SOHO) network. The first router is already assigning IP addresses. Which of the following should the technician perform on the second router to avoid possible IP address confl
Use a portable anti-static pad and wrist strap - ensuring all components remain on the mat - and the wrist strap is connected to the mat.
Disable DHCP
Go to Control Panel> open User Accounts> Click Turn User Account Control On or Off> Click Continue>Clear the check box and click OK.
Performance Monitor

28. When installing an external USB hard drive - which of the following is the maximum speed that can be expected when connecting to a USB 2.0 port?
ping -t PC1
Backup theclients data onto removable media.
480Mbps
Try paper from a different package of paper.

29. A technician is troubleshooting a PC that will not obtain an IP address from the network. The NIC is setup for automatic IP addressing. Which of the following would be the MOST likely cause?
DHCP service has stopped
A local administrator must install the application.
In Disk Management create a volume on two or more dynamic disks.
A corrupted or incorrect video driver is installed.

30. Which of the following are commonly associated with dial-up networking?
diskmgmt.msc
Public Switched Telephone Network (PSTN)
ping -t PC1
Add additional memory to the laser printer.

31. Which of the following system utilities will run when a technician types mstsc in the command prompt?
Open the computers RAM compartment and inspect the labels.
BitLocker drive encryption
Connect the appropriate power cable.
Remote Desktop

32. A user is reporting that the image on their CRT monitor is shaking and giving them eye strain. The technician notices the display is OK at first - then after a minute it begins wavering. Which of the following is the FIRST step the technician should
System Properties - Advanced - Performance
The new movie is a Blu-ray disc and not compatible with the PC.
Look around the monitor for items that maybe interfering with the display.
Implement and install a drive encryption program on all company assets.

33. A user reports that their Windows XP machine restarts automatically on boot and the screen flashes blue for half a second. Which of the following allows a technician to capture the error code?
The BIOS needs to be updated.
Map a new drive to an NTFS folder hosted by a different volume.
Clock multiplier
Press F8 and select Disable Automatic Restart on System Failure.

34. A customer would like to assign the My Documents folder to a separate volume within
Install the correct drivers.
Use a mounted folder.
Ntldr - boot.ini and ntdetect.com - or - IO.sys - boot.ini and ntboot.sys
Check the DNS server addresses and verify they are current.

35. A user recently purchased an 802.11g-capable laptop - but reports their network connection speed is much slower than expected. The technician notes that while the users wireless signal strength is excellent - they are connected at just 11Mbps. Which
The computers CMOS battery has lost its charge.
The user is connected to an 802.11b wireless access point.
wf.msc
chkdsk /f

36. Which of the following is true for a 10/100 NIC running at half-duplex?
NIC will transmit data in only one direction at a time.
Set the new printer as the default printer. - Add the new printer to users computer.
DHCP
ping localhost

37. A client mentions the hard drive light is on continuously - and their computer is slow. Which of the following would the technician check to determine the MOST likely cause?
Boots the OS with minimum drivers
The amount of memory
PCIe graphics card
ping -t

38. A customer is experiencing screen issues on their aging laptop. The technician discovers that the laptop has a tendency to decrease/increase screen brightness without user intervention - and sometimes it completely loses screen brightness. There is h
Solid state drive
HDD failure
LCD power inverter.
An issue that will not prevent the basic function of the computer.

39. Which of the following tools could be used to test if a serial port on a laptop is functioning correctly?
The system partition is corrupt - The boot.ini file has been deleted.
SATA v2
IEEE 1394
Loopback plug

40. A customer requests that a technician setup a secure small office home office (SOHO) wirelessnetwork. Which of the following adds security to the network?
tracert
The RAM was not properly seated in its memory slot.
The small space is causing overheating.
MAC filtering - Disable SSID broadcast

41. Which of the following files are required to startWindows XP boot process?
The jumper is set to clear the BIOS settings
Ntldr - boot.ini and ntdetect.com - or - IO.sys - boot.ini and ntboot.sys
Listen for beep codes to determine if the video card needs reseated.
The new movie is a Blu-ray disc and not compatible with the PC.

42. A system powers on - begins POST - displays the BIOS version information and then hangs with the error message Error loading operating system. Which of the following is MOST likely cause of this issue?
Slow response - web page redirection or unable to display web pages
WPA2
Corrupt MBR
Use recovery console and the fixboot command.

43. 1/2 Which of the following actions should a technician take when the Service Control Manager reports - one or more services failed to start?
Update the virus signatures.
Cellular card is disabled in the BIOS.
Use a mounted folder.
Check Event Viewer to determine which service did not start - Run services.msc to see the state of each service listed.

44. A laptop screen is extremely faint when booting. There is no backlight but the image appears to be on the screen. Which of the following is the BEST step to follow next?
Manually start the service.
Check if the computer manufacturer uses a separate power inverter for the screen.
Any data on existing volumes will be permanently lost.
Enable MAC filtering.

45. A user reports that after configuring the BIOS to boot to the hard drive first - the system still tries to boot from the optical drive. Which of the following is the MOST likely cause?
Use a mounted folder.
Implement and install a drive encryption program on all company assets.
chkdsk
CMOS battery

46. Which of the following devices can be configured to also be an access point?
An external hard drive connected viaeSATA.
Router
Run ipconfig /release then ipconfig /renew
Add additional memory to the laser printer.

47. A technician installs a new USB inkjet printer for a client. The client tests the printer by printing several pages. The text output is unreadable. Which of the following is the BEST solution for the problem?
Install the correct drivers.
Application
%userprofile%AppDataLocal
The second USB connector increases the power and enables functionality of the device.

48. A user has discovered that even though they are using the latest version of the anti-virus software - the computer is still being infected by a virus. Which of the following is the BEST solution for this problem?
Faulty sensor
Update the virus signatures.
msconfig
Corrupt MBR

49. Which of the following paths is used to view the size of the paging file in Windows XP?
The memory is bad and must be replaced. - The BIOS is not at the latest revision.
Replace the modem.
System Properties>Advanced Tab>Performance Options>Advanced Tab
Mount the SATA drive into an available 3.5 drive bay. Connect one end of a data cable to the drives signal connector - and the other to the SATA 0 connector on the motherboard. Connect an available 15-pin power connector to the drive.

50. Which of the following tools should a technician use when replacing a motherboard in a PC?
net help
Anti-static wrist strap
check the hard drive to ensure it is working.
RJ-11