Test your basic knowledge |

Comptia A + Computer Repair Practicals

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Which of the following tools should a technician use when replacing a motherboard in a PC?






2. When receiving a Missing NTLDR error - which of the following is the FIRST action that should be taken?






3. A technician suspects a virus has infected a users Windows XP Professional computer. Which ofthe following is the proper course of action?






4. A technician powers on a user's PC and gets no video or POST. Which of the following is the BEST action to take to determine if this is a bad motherboard and/or CPU?






5. A computer is failing to boot. Which of the following tools would be used FIRST in troubleshooting?






6. A technician is setting up VoIP service for a SOHO customer. Which of the following should the technician enable on the customers home router?






7. Which of the following will cause a ghost image on a printout?






8. A technician is given a computer that is very slow but has a fast processor and plenty of memory. Which of the following commands could be used for troubleshooting start-up services?






9. A user reports that even though their anti-virus program is detecting and removing viruses on their system - the malware returns after successive restarts on their Windows Vista machine. The user has restarted the machine four times already. Which of






10. Which of the following operating systems - by default - uses Documents as the name of a user's document folder?






11. Which of the following devices can be configured to also be an access point?






12. Users in an office are having problems connecting to certain resources outside of their network. The technician suspects that a router on the network has failed. Which of the following tools can be used to determine the point of failure on the networ






13. A USB cable has a mini-USB connector on one end and two standard size connectors on the other. Which of the following is the purpose of the second connector?






14. A user wants to purchase a new laptop. Which of the following would be compatible with the widest selection of media types?






15. A customer is installing a new 2.5 USB external HDD on a desktop PC and is using the front USB port. A light on the drive turns on but the system does not recognize the device. Which of the following is the MOST likely problem?






16. Which of the following is the default location for user account files in Windows Vista?






17. When setting security permissions on a folder - which of the following properties apply?






18. Which of the following malware types sits quietly in the background to collect and transmit sensitive information from a users computer?






19. In NTFS file permissions - which of the following permissions is an option?






20. Which of the following commands should be used to change a FAT volume into a NTFS volume?






21. Which of the following is the only guaranteed way to get rid of a virus or malware?






22. A technician is troubleshooting software that was supposed to startup when the PC powered on. The software failed to start. Which of the following should the technician use to investigate the issue?






23. A technician is replacing a heatsink. Which of the following will the technician MOST likely use to complete this job?






24. A customer states that they can access all LAN resources but cannot access the Internet.Which of the following is the MOST likely cause?






25. A manager tells a technician that they cannot access the company's secure financial data stored on the accountants computer. The manager used to be able to access the files. Which of the following should the technician check?






26. User 1 would like to setup an account for User 2 on their computer. User 2 cannot have access to the User 1s files and cannot change system settings. Which of the following should a technician recommend to User 1?






27. A user reports that the video on their computer has gone out. After determining that the onboard video is bad - a technician needs to install a new video card. Which of the following would support a new video card installation?






28. Shortly after a technician installed additional RAM in a users Windows 2000 workstation - the computer became stuck in a reboot loop. Which of the following will MOST likely restore the computers normal operation?






29. A three year old laptop fails to keep the accurate time. Which of the following is the MOST likelycause?






30. A technician has received a BIOS update and wants to install it on a clients computer. Which of the following should be done before the BIOS update is installed?






31. A technician wants domain group policy changes on a Windows XP computer to immediately propagate. Which of the following commands should the technician use?






32. A customer states they recently updated their system and now it will not boot properly in normal mode. Which of the following could be used from Safe Mode to correct the issue?






33. A technician is resolving a computers IP address to a hostname but cannot remember the correct switch. Which of the following can the technician use to find the correct switch?






34. A customer reports that their newly purchased Windows Vista Home Premium notebook is unable to see other computers in their home office. Which of the following is the MOST likely cause?






35. A technician suspects that a power supply on a computer may be going bad. Which of the following tools would BEST diagnose the part?






36. The technician has to format a new hard drive as a FAT32 file system. The hard drive capacity is 80GB. How many partitions will the technician have to create to use all of the hard drive capacity?






37. A user notices that the workstation is performing slowly and is populating .eml files after connecting to the network. The user has been disconnected for over two months. Which of the following is the MOST likely cause of the issue?






38. A technician is troubleshooting a PC that continuously reboots. The fan works and the heatsink is in good condition. Which of the following should the technician check NEXT?






39. A customer requires the installation of a 10MB script on 2000 desktops in one building and it is to be completed by twenty technicians. The customer does not want the installation downloaded from their network. Which of the following methods will be






40. A customer wants to add an internal IDE drive with the ability to write DVDs. The computer currently has two IDE hard disk drives - one IDE CD writing optical drive and a DVD read-only IDE optical drive. Which of the following should the technician r






41. Where in Windows XP SP2 Professional can a technician block incoming connections for programs and services?






42. Which of the following encryption methods requires a 10-digit network key?






43. A user reports that their computer is unexpectedly shutting down. After several minutes - the computer can be powered on as normal. Which of the following is the MOST likely cause?






44. In Windows Vista - which of the following commands would be used to verify that the previous system shutdown routine was completely successful?






45. Which of the following allows IP addresses to be assigned automatically?






46. A desktop computer will POST and boot to the operating system. After a few minutes the system will suddenly turn itself off. It is unable to power on again for a few minutes. The problem repeats itself. Which of the following is MOST likely the cause






47. A user states they cannot eject the CD/DVD tray from their laptop to get a CD out. Which of the following could the user do to effectively remove the CD?






48. A user reports that after adding several programs and files the computer is running slower. Which of the following can a technician suggest to correct this issue?






49. A client has a program that they want to run everyday at a certain time. Which of the following can a technician use to accomplish this?






50. A technician is installing a video card on a PC that currently has an onboard video card. The new video card is installed but will not display an image. Which of the following actions is required?