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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Which of the following paths is used to view the size of the paging file in Windows XP?
System Properties>Advanced Tab>Performance Options>Advanced Tab
Spyware
msconfig
A processor of equal speed to CPU 0

2. Which of the following should a technician perform to check a hard disk for corruption?
Any data on existing volumes will be permanently lost.
Run the chkdsk command.
Plug in an external monitor to see if it is a device driver problem.
Print a test page from all the trays.

3. In a 64-bitWindows operating system - which of the following directories is created twice - once for 32-bit applications and once for 64-bit applications?
From the command line - run chkdsk utilizing the /x switch.
C:Program Files
Thermal compound is not on the processor
Educate the user.

4. After replacing a processor - which of the following would be the NEXT step in reassembly?
msconfig (choose startup from options)
Apply thermal compound to the chip.
Update the BIOS.
TRACERT

5. If indexing is enabled on a local PC - which of the following will be directly affected?
Multimeter
File searching
DHCP
nslookup

6. If a technician is traveling outside of the US - which of the following should be checked before setting up a workstation?
Run the chkdsk command.
Install the correct drivers.
Voltage setting
The chipset includes hyperthreading support.

7. The memory in a notebook computer has been upgraded. The notebook will not power on. Which of the following is the MOST likely cause of this problem?
Public Switched Telephone Network (PSTN)
The power button is not working.
Use System Restore to restore the system to the point before the software was initially installed.
ipconfig /release then ipconfig /renew

8. A user is having printing issues and receives an error message that the print spooler is not running. Which of the following methods can be used to start the print spooler?
One device will need to be removed before an additional device will fit.
In the BIOS - enable WOL
In the Control Panel - select Administrative Tools - select Services -click on the Print Spooler service and select start.
Manually start the service.

9. A user emails a remote assistance invitation to a technician. The technician receives and responds to the invitation but cannot connect to the users PC. Which of the following is the BEST reason for the failure?
The OS firewall is blocking the application.
Use a portable anti-static pad and wrist strap - ensuring all components remain on the mat - and the wrist strap is connected to the mat.
Higher wattage power supply
WPA2

10. A user gets an error that the SQL service is not started.Which of the following can the technician do to start the service?
5 volts
PATA
Control Panel>Administrative Tools>Services>SQL service>start - My Computer>Manage>Services and Applications>Services>SQL service>start
Have the LCD screen replaced.

11. When installing an external USB hard drive - which of the following is the maximum speed that can be expected when connecting to a USB 2.0 port?
net help
They have been infected with malware.
480Mbps
get

12. Each time a user tries to print a document; the user receives a out of memory error message. Which of the following would BEST solve the issue?
Add additional RAM to the printer.
127.0.0.1
The network card in the users computer has failed.
Multimeter

13. A user asked to have a second hard drive installed on a single IDE channel in a computer. Which of the following must be taken into account?
Upgrade the power supply to a higher wattage model.
One hard drive must be configured as master - and one as slave.
System Properties>Advanced>Environment variables>System variables
Windows Firewall

14. Which of the following will cause a ghost image on a printout?
BCD
Problem with the developing drum
Boot in Safe Mode to remove.
chkdsk

15. A user states their laptop will not stay on unless they hold the AC adapter plug in a certain position. Which of the following is the MOST likely cause?
Tuner card
TCP/IP
Loose DC jack
Loop back plug

16. A client is having problems with creating file shares on the network. Which of the following groups MUST the client be a member of to create shares?
Power Users
only obtain software from known and reputable sources.
ipconfig /release then ipconfig /renew
Connects the processor to the main memory - measured in MHz

17. Which of the following ports must be open for FTP?
The user is connected to an 802.11b wireless access point.
The antivirus service is disabled.
MBSA
20

18. Which of the following commands shows a graphical display of the drive or paths directory structure?
tree
Open the computers RAM compartment and inspect the labels.
The memory is failing.
sfc /scannow

19. By default - which of the following are needed to edit the boot.ini file directly if Show hidden files and folders is enabled in folder options?
Multimeter
format d: /q
Uncheck Hide protected operating system files in folder options - Uncheck the read only attribute in file properties.
ping localhost

20. A clients PC is having problems connecting to a certain website. Which of the following tools would be used to evaluate the hops taken from the clients PC to the website?
ExpressCard
services.msc
The fans are not cooling properly.
TRACERT

21. A technician needs to access the files stored on the primary partition of a networked computer named ALPHA. The user of that computer has not setup any shared files or folders. Which of the following is an administrative share?
SNMP
\ALPHAC$
An issue that will not prevent the basic function of the computer.
RAM failure

22. A technician is installing a wireless small office home office (SOHO) network and wants to hide the network visibility for security purposes. Which of the following should the technician configure to accomplish this task?
Replace the modem.
Remove the floppy disk.
Turn off SSID broadcast.
Netstat

23. A user reports that browser windows keep opening on their own after the user has closed their browser. Which of the following is occurring?
Sidebar
The administrative password needs to be changed.
Pop-ups
The CMOS battery is failing.

24. A customer needs help as the application log is full. They want to leave it the same size but maintain existing entries for future reference. Which of the following is the BEST course of action?
Archive existing records and clear the application log.
Move the secondary hard drive next to the primary hard drive and connect to the primary bus.Connect the new DVD drive as the slave on the secondary bus.
fixmbr
Check if the computer manufacturer uses a separate power inverter for the screen.

25. A Windows XP system locks up after the GUI starts to load. The system will start in Safe Mode. The Event Viewer reports that a driver failed to load. Which of the following methods would help diagnose the problem?
The front USB ports were not connected to the system board header.
Enable boot logging. In Safe Mode - read the ntbtlog.txt file.
C:Program Files
Mini PCI

26. Which of the following utilities would a technician use to verify that a sound card is correctly installed on a PC?
Socket 754
Device Manager
D. Power supply does not have the proper connections.
Cellular card is disabled in the BIOS.

27. A user notices that the workstations mouse pointer is moving by itself and is executing files. Which of the following is the BEST solution for the user to do?
fixboot
Device conflict
Call a security technician to report.
A deny permission overrides an allow permission.

28. Which of the following will resolve the NTLDR is missing error during the boot process?
The print head needs to be adjusted.
Remove the floppy disk.
SMTP
Multimeter

29. A users laptop PC fails to boot and gives a message of invalid boot device on the screen. Each successive reboot gives the same message. The technician finds that the user has no floppy drive connected to the PC; however - they have a USB flash drive
The laptop is configured to boot from the flash drive; the user should be instructed to remove the flash drive and reboot the laptop.
Loopback test
ping
Add additional RAM to the printer.

30. A user reports that the video on their computer has gone out. After determining that the onboard video is bad - a technician needs to install a new video card. Which of the following would support a new video card installation?
Device Manager
Instruct the user to decrease the graphics resolution of the image.
Replace the modem.
An AGP slot - A PCIe slot

31. A technician replaced an internal wireless card in a laptop. The card appears to be installed correctly in Device Manager - but is not able to view available wireless networks. Which of the following is MOST likely the problem?
Control Panel>Tools>Folder Options>File Types
chkdsk
Internal antennas not connected.
ExpressCard

32. In Windows Vista - which of the following commands would be used to verify that the previous system shutdown routine was completely successful?
chkntfs
A. The host computer is a portable computer - USB devices cannot be converted to a dynamic disk.
Use a mounted folder.
SSH

33. A technician has configured all computers on the LAN - and the computers can communicate with each other - but they cannot access the Internet. Which of the following needs to be configured?
Task Manager
Default Gateway
Check Event Viewer to determine which service did not start - Run services.msc to see the state of each service listed.
remove the AC power.

34. A customer reports that they are unable to access any network resources. To test the functionality of the customers NIC - the technician should use which of the following?
The small space is causing overheating.
Boot into the recovery console and runchkdsk /r
Loopback test
C:UsersUser1

35. To scan for corrupted system files - which of the following command-line applications would a technician use?
The CMOS battery needs to be replaced.
sfc
cacls
Check if the computer manufacturer uses a separate power inverter for the screen.

36. A technician installed an internal modem on a PC.Which of the following connector types will plug into the phone jack?
Power supply tester
RJ-11
Oil from the skin can decrease coppers ability to conduct heat.
Configure a MAC filter for the permitted laptops.

37. A user has a toolbar installed that appears to be connected to Spyware. Which of the following is the BEST way to remove it?
Use recovery console and the fixboot command.
Boot into Safe Mode and remove browser helper objects.
Thermal compound is not on the processor
Ensure the keyboard ribbon is firmly plugged into the motherboard.

38. A technician is setting up VoIP service for a SOHO customer. Which of the following should the technician enable on the customers home router?
QoS
Higher wattage power supply
CPU 1
Power supply

39. Which of the following procedures in a laptop would be needed to determine the type of RAM installed?
Open the computers RAM compartment and inspect the labels.
C:Usersuser1Desktop
The new drives jumper is set for master.
Apply thermal compound to the chip.

40. A technician manually configured a device - which of the following icons in device manager would represent this?
The power button is not working.
A Blue I on a white field
Default Gateway
ipconfig /all

41. Which of the following profiles are automatically created by Windows XP during installation?
Mount the SATA drive into an available 3.5 drive bay. Connect one end of a data cable to the drives signal connector - and the other to the SATA 0 connector on the motherboard. Connect an available 15-pin power connector to the drive.
Control Panel>Tools>Folder Options>File Types
The laptop is configured to boot from the flash drive; the user should be instructed to remove the flash drive and reboot the laptop.
Default User - All Users

42. Which of the following tools could be used to test the voltage coming from a laptops AC adapter?
Check for a floppy disk in the FDD.
The CMOS battery is failing.
The memory is failing.
Multimeter

43. Which of the following commands would be used to invoke the Disk Manager utility?
rdisk.exe
diskmgmt.msc
sfc
Allow port 443.

44. Which of the following is the name of the Windows Vista application that will display items such as a clock - weather and thumbnails on the desktop at startup?
Incorrect or corrupt driver
Sidebar
Manufacturers guidelines for the beep codes
802.11n

45. If the BIOS password has been lost or forgotten the technician should:
Enable MAC filtering
msconfig
Public Switched Telephone Network (PSTN)
remove the CMOS battery.

46. How many hard drives are necessary to create a RAID 5 array?
3
The administrative password needs to be changed.
The deny was selected on all share permissions
After working hours

47. A user wants to connect to a cellular network with a laptop while traveling. The laptop has aninternal cellular network card that is activated through the provider.Which of the following is the MOST likely reason that the card is not visible to the o
Cellular card is disabled in the BIOS.
Netstat
Backlight failure
64-bit WEP

48. A customer reports that their newly purchased Windows Vista Home Premium notebook is unable to see other computers in their home office. Which of the following is the MOST likely cause?
The Network Location Type is Public.
net help
Faulty sensor
A

49. Which of the following are the steps for setting up a PC to enable Remote Desktop connection in Windows XP Professional?
My Computer>Properties>Remote Tab>Allow Users to connect remotely to this computer>Select Remote Users.
SATA
Employee Bs profile is set to use a virtual printer as the default printer.
only obtain software from known and reputable sources.

50. Which of the following commands will fix the master boot record?
DHCP is disabled.
fixmbr
Start>Run>typesfc /scannow>ok
The CMOS battery is defective.