Test your basic knowledge |

Comptia A + Computer Repair Practicals

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A new secondary hard drive was just installed into a computer running Windows XP but does not show up with a drive letter under My Computer.Which of the following needs to be done before the new drive will show up in My Computer?






2. A customer using a laptop states several letters and numbers (e.g. W -E -S -D -X -C -2 -3) are not properly working on the keyboard. Which of the following is the NEXT step to resolve the issue?






3. An application is not responding - and the technician wants to end the process. Which of the following methods will allow Task Manager to be accessed?






4. A department of users is reporting there are lines across their printouts. They have already changed the toner cartridge but the issue remains. Which of the following is the BEST item to inspect?






5. A technician wants domain group policy changes on a Windows XP computer to immediately propagate. Which of the following commands should the technician use?






6. Which of the following files are required to startWindows XP boot process?






7. Which of the following malware types sits quietly in the background to collect and transmit sensitive information from a users computer?






8. A technician has been tasked with setting up mirrored disk storage on a Windows XP computer. Which of the following should be installed FIRST?






9. Which of the following commands will remove the read only - hidden - archive and system attributes from a file named test.doc?






10. Which of the following is the minimum number of drive partitions required to run the BitLocker Drive Preparation tool?






11. Which of the following commands will allow a technician to change a FAT32 file system to an NTFS file system?






12. A user has a PC displaying the message No Operating System Found and the user hears a clicking noise. Which of the following devices should the technician check FIRST?






13. A client is having problems retrieving their email. If their company uses IMAP - which of the following ports should be open by default on their email client?






14. Which of the following commands allows the technician to find where packets are being lost on the network?






15. When installing an external USB hard drive - which of the following is the maximum speed that can be expected when connecting to a USB 2.0 port?






16. Which of the following may be required if a system shuts down after installing a new high performance video card?






17. A three year old laptop fails to keep the accurate time. Which of the following is the MOST likelycause?






18. A company has had a high number of laptops stolen in the past three months.Which of the following is the BEST solution for the company to implement to protect the data on their laptops?






19. A customer needs help as the application log is full. They want to leave it the same size but maintain existing entries for future reference. Which of the following is the BEST course of action?






20. Which of the following commands will duplicate entire directories from one location to another?






21. When getting an Inaccessible boot drive error - the FIRST step to solve the issue should be to:






22. A customer reports that they are unable to access any network resources. To test the functionality of the customers NIC - the technician should use which of the following?






23. Which of the following steps will allow a technician to disable the prompting of the requirement for digital signatures of newly installed device drivers?






24. A technician is installing several PCs in a home that is pre-wired with Ethernet to seven rooms. In the wiring closet all the Ethernet cables are hanging free and are not labeled. Which of the following tools would the technician use to locate the ca






25. A technician is upgrading memory on a laptop. Upon removing the access door the technician sees only one memory expansion slot. The documentation stated there were two. Which of the following should the technician do?






26. A customer states that their laptop battery is not charging and it will not power on with the AC adapter. Which of the following would the technician use to check the AC adapter?






27. Which of the following commands should be used to change a FAT volume into a NTFS volume?






28. A technician installs a SATA controller card and moves the hard drive cable from the system board o the SATA controller. The system POSTs and the controller BIOS recognizes the hard drive but oes not boot to the hard drive and start Windows. Which of






29. Which of the following tools should a technician use when replacing a motherboard in a PC?






30. When using Device Manager - a yellow QUESTION NO: mark indicates which of the following?






31. A user reports that even though their anti-virus program is detecting and removing viruses on their system - the malware returns after successive restarts on their Windows Vista machine. The user has restarted the machine four times already. Which of






32. A user reports that when powering on their computer all they see is a black screen with a cursor. Which of the following is the FIRST step to determine the problem?






33. When using FTP to transfer files which of the following is used to retrieve a file from a remote server?






34. While using Windows Vista - a technician needs to access the Advanced Windows Firewall configuration page. Which of the following commands should the technician use?






35. A technician is troubleshooting a PC that will not obtain an IP address from the network. The NIC is setup for automatic IP addressing. Which of the following would be the MOST likely cause?






36. Which of the following command syntax releases and renews an IP address in a Windows XP machine?






37. A client is having problems with creating file shares on the network. Which of the following groups MUST the client be a member of to create shares?






38. The customer wants to upgrade to a newer model computer - but does not want to lose all the digital photos on the old computer. Which of the following is the QUICKEST way for the technician to move the photos?






39. Which is of the following is the maximum file size for FAT32?






40. A technician is installing an OS onto a new hard drive. The OS media is in the optical drive. Upon booting the system displays the message no operating system found. Which of the following should the technician check FIRST?






41. A user emails a remote assistance invitation to a technician. The technician receives and responds to the invitation but cannot connect to the users PC. Which of the following is the BEST reason for the failure?






42. Which of the following would have to be disabled on a PC if a user wants to assign a static IP address on that PC?






43. A user reports that their computer is unexpectedly shutting down. After several minutes - the computer can be powered on as normal. Which of the following is the MOST likely cause?






44. A technician is determining the baseline system requirements for new computers that their company is going to purchase. Which of the following system utilities should the technician run on the users existing PCs to help anticipate future system resou






45. A technician has installed a maintenance kit on a laser printer and replaced all consumables. Which of the following should the technician do NEXT?






46. Which of the following GUI utilities would be used to determine the MAC address of a network card?






47. Which of the following directory paths is the default profile folder for User1 in Windows 2000?






48. Which of the following are commonly associated with dial-up networking?






49. A user wants to connect to a cellular network with a laptop while traveling. The laptop has aninternal cellular network card that is activated through the provider.Which of the following is the MOST likely reason that the card is not visible to the o






50. Which of the following should be the FINAL step a technician should take once they have cleaned a system of a malware infection?