Test your basic knowledge |

Comptia A + Computer Repair Practicals

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A customer reports that all printed documents display random characters. Which of the following is the MOST likely cause of this problem?






2. Which of the following is the default location for user account files in Windows Vista?






3. When booting Windows - check disk comes up and runs a scan only on drive E. The PC still boots and shows no signs of any errors or other problems. No installations or other software changes have been made. Which of the following is the MOST likely ca






4. A customer reports that they are unable to access any network resources. To test the functionality of the customers NIC - the technician should use which of the following?






5. A customer brings in their computer the day after a storm stating they are unable to dial into their ISP and a strange smell is coming from the computer; everything else works normally. Which of the following should be the NEXT step to resolve the is






6. A client has installed an additional 1GB of RAM in a computer to accommodate the requirements of a new application. When the application is run a Low on Virtual Memory warning appears. Which of the following steps needs to be taken?






7. A laptop is connected to an external LCD projector. The computer boots up and the image is visible on the laptop screen but not via the projector. The cable from the laptop to the projector is connected on both ends and is a known good cable. The pro






8. Which of the following broadband networking technologies is MOST widely available in isolated areas?






9. Which of the following Microsoft encryption software provides the HIGHEST level of security for PCs running Windows Vista Enterprise or Ultimate Vista?






10. A department of users is reporting there are lines across their printouts. They have already changed the toner cartridge but the issue remains. Which of the following is the BEST item to inspect?






11. A user reports that they cannot access a file on the local D drive of their PC. This is a non-system/non-boot drive. The technician needs to run chkdsk without rebooting the system. Which of the following methods will meet this goal?






12. A user reports a problem when trying to access any network resource. The ipconfig utility reports an address of 169.254.0.10 - and there is no default gateway. Which of the following is the MOST likely problem?






13. Which of the following directory paths is the default profile folder for User1 in Windows XP?






14. A client is having problems retrieving their email. If their company uses IMAP - which of the following ports should be open by default on their email client?






15. The new security feature in Vista that prevents programs from running with escalated privileges is called:






16. A technician determines a laser printer is jamming at the fusing unit. They have checked the paper path in the printer and it is clear of anything that could cause a paper jam. Which of the following is the BEST solution?






17. Which of the following commands will fix the master boot record?






18. In a Windows Vista workstation - a user reports that after installing a well-known Internet application certain network features do not function. Which of the following is MOST likely the issue?






19. A user reports that a newly installed external CD-RW is not working. A technician is called and he notes the user has the CD-RW drive - a flash disk - a rarely used external hard drive and a wireless network adapter plugged into an external USB hub.






20. In which of the following locations is the Windows Vista local user settings found?






21. When removing a malware infection from a machine - which of the following modes should be used?






22. A customer states that their laser printer keeps stating there is a paper jam but the customer does not see any paper jams. The technician inspects the printer and confirms that there is no paper jams and finds the printer does not make an attempt to






23. A user reports that an important file has been quarantined by the antivirus program. The technician should advise them the file has been:






24. A user notices that the workstations mouse pointer is moving by itself and is executing files. Which of the following is the BEST solution for the user to do?






25. A customer reports their system will not boot up. A technician determines the problem is a corrupt master boot record. Which of the following must be done to run the repair?






26. Which of the following methods will restrict wireless access to specific devices?






27. When converting a dynamic disk to a basic disk in Windows - which of the following will occur?






28. Which of the following utilities can be used to determine the current partition information on an attached storage device?






29. A technician suspects that a power supply on a computer may be going bad. Which of the following tools would BEST diagnose the part?






30. A customer is experiencing screen issues on their aging laptop. The technician discovers that the laptop has a tendency to decrease/increase screen brightness without user intervention - and sometimes it completely loses screen brightness. There is h






31. A user has recently reported that a PC is having a problem sending emails using an email client in the Windows XP system. However - the PC can receive emails. Which of the following could be responsible for this problem?






32. A user reports that their computer will no longer boot and is displaying a non-system disk or disk error message. While troubleshooting the problem - the technician notices a scraping noise within the PC when it is powered on. Which of the following






33. A user wants to track websites that certain individuals are going to throughout the day on Windows Vista. Which of the following tools can be used to perform this action?






34. The recommended time to schedule an anti-virus scan is:






35. A customer has asked a technician to configure a RAID array that will provide data protection using the fewest number of disks. The computer has room for two additional drives. Which of the following RAID levels should be configured?






36. After a new system board is installed on a laptop - the system fails to POST. Which of the following should be done FIRST?






37. A power outage caused a computer to shut off while the operating system was running. Which of the following would a technician run to make sure the operating system was not damaged?






38. A user reports that when powering on their computer only a black screen with a lone cursor appears. Which of the following is the FIRST step to determine the problem?






39. A device driver is not loading properly. If Boot Logging has been turned on - which of the following files will list the drivers that load on startup?






40. A technician is installing a wireless small office home office (SOHO) network and wants to hide the network visibility for security purposes. Which of the following should the technician configure to accomplish this task?






41. Which of the following can determine the type of RAM installed in a computer?






42. In a defaultWindows Vista installation - which of the following directory paths would a file on the desktop of user1 be placed?






43. Which of the following commands will test a computers NIC for functionality?






44. A new firewall was installed on a system and since then a remote user has been unable to reach the file server. Which of the following should the technician verify is setup on the new firewall?






45. A Windows XP system stops booting with the error message NTLDR is missing.Which of the following is the BEST resolution for this problem?






46. A user recently purchased an 802.11g-capable laptop - but reports their network connection speed is much slower than expected. The technician notes that while the users wireless signal strength is excellent - they are connected at just 11Mbps. Which






47. Which of the following protocols must be enabled in a wireless router if it is to automatically assign host IP addresse






48. When receiving a Missing NTLDR error - which of the following is the FIRST action that should be taken?






49. A technician is installing Windows XP on a new SATA hard drive. The installation halts with a no bootable media found. Which of the following missing steps resulted in this error message?






50. A technician was asked to remediate a serious - on-going virus and spyware situation for a particular customer. Which of the following should the technician do?