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Test your basic knowledge |
Comptia A + Computer Repair Practicals
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Subjects
:
certifications
,
comptia-a-+
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A user reports that a device is not working. Within the Device Manager - a yellow ! on the icon of a device indicates which of the following?
The device driver is not loaded.
Copy the photos to a USB drive and copy to the new computer.
Move the secondary hard drive next to the primary hard drive and connect to the primary bus.Connect the new DVD drive as the slave on the secondary bus.
The new movie is a Blu-ray disc and not compatible with the PC.
2. Which of the following command will display a list of folders and files?
dir
The computer has a 32-bit version of Windows XP installed.
Multimeter
ping -t
3. A technician needs to check which ports are open in the Windows Firewall. Which of the following will allow the technician to view these settings?
20
netsh firewall show state
The power button is not working.
Use System Restore to restore the system to the point before the software was initially installed.
4. Which of the following boot.ini switches will allow a technician to install a non-default Windows splash screen?
Pull the CMOS battery - Use the appropriate jumper on main board.
/bootlogo /noguiboot
The boot priority is set to CD-ROM in the BIOS.
A
5. A user reports that after installing a PCIe video card into a system - the onboard video no longer displays. Which of the following is MOST likely the cause?
The BIOS detected the PCIe video card and disabled the onboard video.
Manually start the service.
netstat
A virus has infected the system.
6. While troubleshooting a network connection issue on a Windows XP workstation - a technician would like to see a list of all available network commands. Which of the following commands should the technician type?
net help
tracert
Format the drive and reload the system.
MBSA
7. A technician is installing Windows XP on a new SATA hard drive. The installation halts with a no bootable media found. Which of the following missing steps resulted in this error message?
The system is not providing enough power to the USB port.
Loopback plug
Pressing F6 during the install to load third party drivers
Four gigabytes
8. A technician is trying to load a device driver directly from the manufacturers CD for a PCI NIC. The operating system is Windows Vista. Windows refuses to accept the driver. Which of the following is the MOST likely cause of this problem?
The SATA controller card was not set as a boot device in the computer BIOS.
The system partition is corrupt - The boot.ini file has been deleted.
BitLocker drive encryption
The driver CD is for Windows XP only.
9. Which of the following commands would provide a list of all local active TCP/IP connections?
netstat -a
System Properties - Advanced - Performance
Pressing Ctrl-Alt-Del and selecting Task Manager - Right clicking on the task bar and selecting Task Manager.
Blu-Ray
10. A user reports that they can hear downloaded music and sounds through their computer speakers. Music CDs cannot be heard when played in the local CD-ROM drive except by plugging headphones into the jack on the front of the drive. Which of the followi
Connect an audio cable between the drive and the sound card
Uncheck Hide protected operating system files in folder options - Uncheck the read only attribute in file properties.
Outdated signature files allowed a virus attack
Use recovery console and the fixboot command.
11. Which of the following directory paths is the default profile folder for User1 in Windows 2000?
chkdsk
The LCD cable is pinched
Disable System Restore -update virus definitions - restart in Safe Mode - run full scan.
C:Documents and SettingsUser1
12. Which of the following can be accomplished from the System Configuration utility?
143
sfc
Disable services at startup - Disable start up programs.
USB
13. In a defaultWindows Vista installation - which of the following directory paths would a file on the desktop of user1 be placed?
diskmgmt.msc
SNMP
C:Usersuser1Desktop
Drive light is always on even when no programs are running. - Cannot perform any anti-virus updates.
14. A user reports that after configuring the BIOS to boot to the hard drive first - the system still tries to boot from the optical drive. Which of the following is the MOST likely cause?
BitLocker drive encryption
That the proper amount of thermal paste has been applied.
System Information
CMOS battery
15. When replacing a laptops hard drive - which of the following may need to be updated?
The computer has a 32-bit version of Windows XP installed.
The system BIOS
Power supply tester
Disable DHCP
16. Which of the following tools could be used to test if a serial port on a laptop is functioning correctly?
Create a striped set.
D. Power supply does not have the proper connections.
Loopback plug
The proxy server has been configured to block the site.
17. A technician is upgrading an internal IDE drive in a laptop. Which of the following HDD types is the technician MOST likely using?
netsh firewall show state
PATA
Inverter board
run IPCONFIG /RENEW.
18. A user reports that the video on their computer has gone out. After determining that the onboard video is bad - a technician needs to install a new video card. Which of the following would support a new video card installation?
run IPCONFIG /RENEW.
Install an updated firmware on the BIOS
Solid state
An AGP slot - A PCIe slot
19. Which of the following is a reason why case fans should be installed in the front of a case?
Solid state
It forces cooler air across the motherboard.
System Properties>Advanced Tab>Performance Options>Advanced Tab
The deny was selected on all share permissions
20. Which of the following commands will result in all data being lost on the media selected?
format
System Properties>Advanced Tab>Performance Options>Advanced Tab
192.168.1.1
Read only permissions
21. A customer reports that after upgrading their CPU - the system overheats and shuts itself down. Which of the following is MOST likely the cause?
Windows Firewall is blocking the port.
Thermal compound is not on the processor
Disable the integrated video card.
The small space is causing overheating.
22. A technician is configuring a small office home office (SOHO) router to allow FTP access. Which of the following ports will the technician open?
\ALPHAC$
Connect an audio cable between the drive and the sound card
20
Convert both drives to a dynamic disk.
23. A user needs to use the IP address to connect to a remote device. Which of the following command line tools will determine the IP address using the hostname of a remote device?
Performance Monitor
nslookup
System Information
The color depth is set too low. Open the Display Properties dialog box and set the Color Quality setting to Highest (64bit).
24. A customer using a laptop states several letters and numbers (e.g. W -E -S -D -X -C -2 -3) are not properly working on the keyboard. Which of the following is the NEXT step to resolve the issue?
fixmbr
Check the functionality of the LCD cutoff switch
Educate the user.
Ensure the keyboard ribbon is firmly plugged into the motherboard.
25. A customer would like to assign the My Documents folder to a separate volume within
Backlight failure
NTBACKUP.EXE
Use a mounted folder.
The fuser unit for damage
26. A user works daily with video production and needs portable storage which will allow them to transport their work back and forth from home. Taking the users storage and bandwidth requirements into consideration - which of the following would BEST sui
Multimeter
Add an access point.
An external hard drive connected viaeSATA.
attrib test.doc -r -a -s -h
27. A notebook user states that lately the keyboard beeps when certain character keys are pressed.The user wants their input to be silent. Which of the following is the MOST likely cause of this situation?
The ToggleKeys option is enabled.
chkdsk
Run a scan in Safe Mode.
Check themanufacturers website.
28. A user states that they have an invalid boot disk message on the computer after a reboot. Which of the following is the MOST likely reason?
The computer has a 32-bit version of Windows XP installed.
The user has a USB drive in the system.
Configure one of the HDD as master - and one as slave.
Support multiple PCIe display adapters.
29. While powering up a desktop PC - the unit will repeat three short beeps and will not POST. Which of the following is MOST likely the problem?
Blu-Ray discs are not compatible with DVD drives
Add additional memory to the laser printer.
The memory is failing.
Public Switched Telephone Network (PSTN)
30. A user has bought a faster CPU and the manufacturer says it is compatible with their system. The PC does not boot up after installing the new CPU. Which of the following actions should the technician have performed prior to installing the new CPU?
Install an updated firmware on the BIOS
Uncheck Hide protected operating system files in folder options - Uncheck the read only attribute in file properties.
Parental Controls
NIC properties> Internet Protocol Properties
31. To enhance security on a Windows workstation - the default Guest group should be:
Manually start the service.
802.11n
disabled.
192.168.1.1
32. When receiving a Missing NTLDR error - which of the following is the FIRST action that should be taken?
Router
Check for a floppy disk in the FDD.
The use of a flash drive to copy the script into all the desktops.
Use recovery console and the fixboot command.
33. On a Windows Vista PC - where are the user files located?
C:users
SMTP
Services MMC Plug-in -Computer Management
A virus has infected the system.
34. Which of the following protocols uses port 443 by default?
One or more of the new memory modules are faulty and should be removed or replaced.
HTTPS
One of the sticks of RAM is not seated properly.
10 meters (33 feet)
35. A customer states that they can access all LAN resources but cannot access the Internet.Which of the following is the MOST likely cause?
The BIOS needs to be updated.
The color depth is set too low. Open the Display Properties dialog box and set the Color Quality setting to Highest (64bit).
Incorrect proxy settings
Set the correct permissions for the user
36. A client states that they are unable to install a new program. Which of the following can the technician use to connect by means of a terminal services session?
MAC filtering - Disable SSID broadcast
RDP
Use recovery console and the bootcfg /rebuild command.
Quarantined
37. A technician replaces two 1GB DIMMs with two 2GB DIMMs. When the installed RAM amount is verified in Windows Vista - only 3GB appears. Which of the following is the MOST likely cause?
The device is disabled.
Backlight failure
Router
Windows Vista 32-bit can only address up to 3GB of memory.
38. Which of the following should be the FINAL step a technician should take once they have cleaned a system of a malware infection?
Educate the user.
Check the DNS server addresses and verify they are current.
DHCP
Services
39. An automotive testing application requires a serial device to be added to a Windows XP Professional PC. The application requires the communications settings to be configured in the OS. In which of the following are these settings located?
The computer has a 32-bit version of Windows XP installed.
Map a new drive to an NTFS folder hosted by a different volume.
Device Manager
C:Documents and SettingsUser1
40. During the disinfection process - to eliminate a virus from inserting itself into the system restore point which of the following is the BEST solution?
The new drives jumper is set for master.
DHCP is disabled.
Disable System Restore.
A deny permission overrides an allow permission.
41. Which of the following methods will restrict wireless access to specific devices?
C:Documents and SettingsUser1
MAC filtering
ExpressCard
Corrupt MBR
42. A technician is troubleshooting a WLAN card in a laptop. The wireless infrastructure is 802.11g. The WLAN card is showing connected at 11Mbps. Which of the following would be the BEST reason why the WLAN card is performing at that speed?
sigverif
CAT6
An AGP slot - A PCIe slot
The WLAN card is 802.11b.
43. A user would like secure file encryption on their new Windows Vista Enterprise PC. The user informs the technician that they do not wish to spend extra money on a solution. Which of the following is the BEST recommendation for the technician to make
Performance Monitor
Connect an audio cable between the drive and the sound card
Map a new drive to an NTFS folder hosted by a different volume.
Turn on and configure BitLocker.
44. When booting a Windows XP computer - two screens pop-up that offer a choice between two operating systems to boot to. Dual boot configuration is not installed on this computer. Which of the following files needs to be changed?
BOOT.INI
A faulty HDD connection
Find the proper manufacturer documentation.
The front USB ports were not connected to the system board header.
45. A technician has installed new hardware and is experiencing blue screens on a Windows Vista workstation. Which of the following tools can be used to narrow down the issue?
Driver Verifier Manager
Loopback test
Add more RAM.
Port 21 is open - The proxy setting in the antivirus application
46. When getting an Inaccessible boot drive error - the FIRST step to solve the issue should be to:
check the hard drive to ensure it is working.
Configure a MAC filter for the permitted laptops.
Run defrag
Remove the floppy disk.
47. On laptops - the internal wireless adapter is known by which of the following form factors?
B
Mini PCI
There are too many devices plugged into the USB hub.
The pass phrase is not correct.
48. A technician installs a SATA controller card and moves the hard drive cable from the system board o the SATA controller. The system POSTs and the controller BIOS recognizes the hard drive but oes not boot to the hard drive and start Windows. Which of
during a time of low activity
QoS
The SATA controller card was not set as a boot device in the computer BIOS.
diskmgmt.msc
49. Which of the following computer management tools would be used to restart the print spooler in Windows XP?
Windows Defender
802.11n
Power supply voltages
Services
50. A technician is installing a high performance graphics card in a PCI express slot. Which of the following should be done FIRST after inserting the card into the slot?
Connect the appropriate power cable.
The jumper is set to clear the BIOS settings
Increases read/write speed
In Disk Management create a volume on two or more dynamic disks.
Can you answer 50 questions in 15 minutes?
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