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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. To enhance security on a Windows workstation - the default Guest group should be:
Map a new drive to an NTFS folder hosted by a different volume.
User Account Control (UAC).
disabled.
Power Users

2. A technician is troubleshooting a PC that is experiencing poor performance. Which of the following would be the BEST place for the technician to view the amount of RAM installed on the PC?
Try paper from a different package of paper.
System Information
Exclude the printers IP addresses from the DHCP scope.
Map a new drive to an NTFS folder hosted by a different volume.

3. Which of the following utilities would a technician use to verify that a sound card is correctly installed on a PC?
20
Administrators - Power Users - Users - Guests
Device Manager
The color depth is set too low. Open the Display Properties dialog box and set the Color Quality setting to Highest (64bit).

4. A computer takes a long time to boot to the operating system because it tries to load from the optical drive first. Which of the following is the MOST likely cause?
WPA2
The boot priority is set to CD-ROM in the BIOS.
The CPU is overheating.
Three

5. A user reports that after configuring the BIOS to boot to the hard drive first - the system still tries to boot from the optical drive. Which of the following is the MOST likely cause?
SSID broadcast
CMOS battery
Services
Apply thermal compound to the chip.

6. Which of the following commands should be used to change a FAT volume into a NTFS volume?
convert
25
File searching
Task Scheduler

7. Which of the following tools would a technician use to reassign a drive letter?
UAC
Disk Management
Solid state
Remote Desktop

8. A technician has installed new hardware and is experiencing blue screens on a Windows Vista workstation. Which of the following tools can be used to narrow down the issue?
Driver Verifier Manager
A. The host computer is a portable computer - USB devices cannot be converted to a dynamic disk.
The PC only has IDE ports available for expansion - not the needed SATA ports.
Allows a system to boot into a limited shell with command line functions.

9. Which of the following should a technician perform to check a hard disk for corruption?
Run the chkdsk command.
WPA-PSK
Administrators - Power Users - Users - Guests
The rollers on the printer need to be replaced.

10. A customer reports their system will not boot up. A technician determines the problem is a corrupt master boot record. Which of the following must be done to run the repair?
A deny permission overrides an allow permission.
Use the recovery console to run thefixmbr utility.
80
%userprofile%AppDataLocal

11. A home user reports that they can access the Internet but they are having issues connecting to the game server through their home wireless router. Which of the following settings should the technician adjust?
RAID Level 1
Netstat
Click on the printer icon and select cancel.
Port forwarding rules

12. A technician installs a new USB inkjet printer for a client. The client tests the printer by printing several pages. The text output is unreadable. Which of the following is the BEST solution for the problem?
Install the correct drivers.
Disable SSID broadcast
Default User - All Users
Configure a MAC filter for the permitted laptops.

13. Which of the following commands would be used to invoke the Disk Manager utility?
Higher wattage power supply
Socket 754
diskmgmt.msc
PATA

14. An end user reports that a new disc they purchased will not play on their machine. The user states this new disc is a movie - but they have never had any issues watching movies purchased in the past. Which of the following is the MOST likely cause fo
Use recovery console and the fixboot command.
The new movie is a Blu-ray disc and not compatible with the PC.
The CMOS battery is failing.
Ntldr - boot.ini and ntdetect.com - or - IO.sys - boot.ini and ntboot.sys

15. A technician is installing a wireless access point for a customer that wants to ensure only certain laptops are able to connect to the access point. Which of the following would BEST meet the customers needs?
Update firmware.
\ALPHAC$
NTBTLOG.TXT
Configure a MAC filter for the permitted laptops.

16. A technician is troubleshooting a laptop LCD monitor with an extremely dim screen. Which of the following is the cause?
The use of a flash drive to copy the script into all the desktops.
MAC filtering - Disable SSID broadcast
Backlight failure
The memory is bad and must be replaced. - The BIOS is not at the latest revision.

17. A customer using a laptop states several letters and numbers (e.g. W -E -S -D -X -C -2 -3) are not properly working on the keyboard. Which of the following is the NEXT step to resolve the issue?
Ensure the keyboard ribbon is firmly plugged into the motherboard.
The floppy drive
/bootlogo /noguiboot
802.11n

18. A technician is installing several PCs in a home that is pre-wired with Ethernet to seven rooms. In the wiring closet all the Ethernet cables are hanging free and are not labeled. Which of the following tools would the technician use to locate the ca
It forces cooler air across the motherboard.
Toner probe
System Information
10 meters (33 feet)

19. A technician is installing a video card on a PC that currently has an onboard video card. The new video card is installed but will not display an image. Which of the following actions is required?
The system partition is corrupt - The boot.ini file has been deleted.
One hard drive must be configured as master - and one as slave.
Disable the integrated video card.
Clock multiplier

20. Multiple customers are reporting that network response time is very slow. The technician suspects that excessive broadcasts may be causing the problem. Which of the following is the BEST tool to troubleshoot this issue?
The OS firewall is blocking the application.
SSID broadcast
Netstat
The data cable is not seated properly.

21. In a defaultWindows Vista installation - which of the following directory paths would a file on the desktop of user1 be placed?
A Blue I on a white field
C:Usersuser1Desktop
Solid state drive
Drive light is always on even when no programs are running. - Cannot perform any anti-virus updates.

22. Which of the following is the FIRST step after a clean Windows XP Installation?
SSID broadcast
Default User - All Users
Install the Chipset Drivers
A multimeter

23. A technician is repeatedly called to a users desk because the user is being prompted during all installation of software and during the launching of certain programs. Which of the following features is causing this prompting to occur?
Use System Restore to restore the system to the point before the software was initially installed.
UAC
Services
Ntldr - boot.ini and ntdetect.com - or - IO.sys - boot.ini and ntboot.sys

24. Which of the following cable types should a technician use to support a 1Gbps SOHO LAN?
Pressing Ctrl-Alt-Del and selecting Task Manager - Right clicking on the task bar and selecting Task Manager.
Slow response - web page redirection or unable to display web pages
CAT6
Instruct the user to decrease the graphics resolution of the image.

25. A laptop needs a wireless card upgrade. The technician attempts to install the new card with no success. The wireless card is a newer 802.11b/g/n card and the laptop itself was manufactured seven years ago. Which of the following is the MOST likely p
-t
Use a portable anti-static pad and wrist strap - ensuring all components remain on the mat - and the wrist strap is connected to the mat.
The laptop has the older miniPCI expansion slot and the new card uses miniPCI express.
Satellite

26. A user is running defrag on a computer and the power goes out. When power is restored - which of the following is the BEST action to perform?
Turn the computer on and run chkdsk /r
Event Viewer Logs - Disk Management - Device Manager
Run the chkdsk command.
An external hard drive connected viaeSATA.

27. Which of the following tools is used to initiate archive procedures in Windows XP Professional?
In the BIOS - enable WOL
Go to Control Panel> open User Accounts> Click Turn User Account Control On or Off> Click Continue>Clear the check box and click OK.
Replace the modem.
NTBACKUP.EXE

28. Each time a user tries to print a large color graphic the user receives an out of memory error message. The user needs to print the document now for an upcoming meeting. Which of the following would BEST solve the issue?
Disable SSID broadcast
The laptops AC adapter
Instruct the user to decrease the graphics resolution of the image.
Loopback plug

29. A customer states they cannot print and they are getting a message that the print spooler has not started. Which of the following will correct this error in the LEAST amount of time?
tree
From the command line: net start spooler - Open the Services MMC>right click Print Spooler>Start
Incorrect or corrupt driver
One hard drive must be configured as master - and one as slave.

30. Which of the following ports must be open for FTP?
20
RAID Level 1
Configure a MAC filter for the permitted laptops.
Mini PCI

31. A user reports that they tried to plug in a USB device plug upside down and damaged one of the ports. Since this event - the user has not been able to get the computer to power on consistently. Which of the following is the MOST likely reason?
The damaged ports contacts are shorting against the casing.
Reset the page count.
%systemdrive%Users
Run the chkdsk command.

32. Which of the following directory paths is the default profile folder for User1 in Windows 2000?
Performance Monitor
C:Documents and SettingsUser1
Enable MAC filtering.
BitLocker drive encryption

33. A new firewall was installed on a system and since then a remote user has been unable to reach the file server. Which of the following should the technician verify is setup on the new firewall?
BOOT.INI
The user has a USB drive in the system.
Boot into Safe Mode and remove browser helper objects.
Port forwarding

34. A technician wants to disable User Account Control (UAC) in Windows Vista. How can this feature be disabled?
Go to Control Panel> open User Accounts> Click Turn User Account Control On or Off> Click Continue>Clear the check box and click OK.
IEEE 1394
Check themanufacturers website.
Set the CMOS jumper on the motherboard to clear

35. A new secondary hard drive was just installed into a computer running Windows XP but does not show up with a drive letter under My Computer.Which of the following needs to be done before the new drive will show up in My Computer?
sfc
Using Disk Manager - the new drive must be partitioned - Using Disk Manager - the new drive must be formatted.
BCD
Use the recovery console to run thefixmbr utility.

36. A customer reports they are unable to connect to any computers outside of the office and they are unable to connect to the Internet. When the technician runs ipconfig - the customer gets the following output: IP address169.254.2.4 Subnet Mask.255.255
The DHCP client is unable to obtain an IP address from the DHCP server.
Use a network firewall.
chkntfs
Device Manager

37. Which of the following utilities can be used to determine the current partition information on an attached storage device?
Multimeter
Disk Management
Manufacturers guidelines for the beep codes
gpupdate /force

38. Which of the following commands will result in all data being lost on the media selected?
The color depth is set too low. Open the Display Properties dialog box and set the Color Quality setting to Highest (64bit).
Task Scheduler
format
chkdsk

39. A powered on workstation will not show a monitor display and there are no beep codes. Which of the following is the MOST likely cause?
The damaged ports contacts are shorting against the casing.
Unplug the CMOS battery - Switch on the reset jumper.
Disk Management
The jumper is set to clear the BIOS settings

40. A user works daily with video production and needs portable storage which will allow them to transport their work back and forth from home. Taking the users storage and bandwidth requirements into consideration - which of the following would BEST sui
-t
Task Scheduler
The front side bus speed or clock multiplier is wrong.
An external hard drive connected viaeSATA.

41. Which of the following is the minimum number of drive partitions required to run the BitLocker Drive Preparation tool?
Label every screws location and cable path - Ensure the technician wears an ESD strap.
Enable MAC address filtering
get
Two

42. Which of the following is the proper order for powering off and on network components?
The laptop has the older miniPCI expansion slot and the new card uses miniPCI express.
Cable modem> router> computer
Mini PCI
NIC properties> Internet Protocol Properties

43. A power outage caused a computer to shut off while the operating system was running. Which of the following would a technician run to make sure the operating system was not damaged?
DHCP is disabled.
System Information
Diskpart
chkdsk

44. A customer states they recently updated their system and now it will not boot properly in normal mode. Which of the following could be used from Safe Mode to correct the issue?
WPA2
System Restore
Upgrade the power supply to a higher wattage model.
Sidebar

45. Which of the following should be installed prior to attaching a heatsink to a processor?
RAID 0
Solid state drive
Set the correct permissions for the user
Thermal compound

46. A technician is adding a new device to a system and is unable to find the driver disk. Which of the following is he BEST place to retrieve the latest drivers?

47. A technician is replacing a hard drive with a new 30GB drive formatted with FAT32. While transferring a 5GB file an error appears indicating that the new drive has insufficient space for the transfer. Which of the following is the cause of the proble
chkdsk
FAT32 cannot handle single files larger than 4GB.
Boot in Safe Mode to remove.
Boot into the recovery console and runchkdsk /r

48. A technician is sent to configure a wireless small office home office (SOHO) network in an urban area. Which of the following utilities can the technician disable to help prevent unauthorized users on the network?
Loopback test
tracert
SSID broadcast
Change the Boot order in the BIOS.

49. A users system is locking up after the Windows logo screen on boot-up. Which of the following is the BEST reason for this?
Look around the monitor for items that maybe interfering with the display.
Enable Public location
The hard drive needs to be replaced.
Format the drive and reload the system.

50. A client has returned a computer with a hard drive that has failed twice. Which of the following should the technician check in the computer?
run IPCONFIG /RENEW.
The PC only has IDE ports available for expansion - not the needed SATA ports.
Power supply voltages
Sidebar