Test your basic knowledge |

Comptia A + Computer Repair Practicals

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A computer has become infected with a piece of malware. The current system software has detected the threat and moved it into a special state. Which of the following terms BEST defines the state?






2. Which of the following protocols uses port 443 by default?






3. A user reports they can no longer change the web browser home page. Which of the following is MOST likely the problem?






4. A technician is setting up VoIP service for a SOHO customer. Which of the following should the technician enable on the customers home router?






5. Which of the following protocols should be allowed through the firewall for a mail application?






6. A technician is asked to build a system that will resist hard drive failure due to being dropped or excessive vibration. Which of the following hard drive types would be the BEST choice?






7. A Windows XP system locks up after the GUI starts to load. The system will start in Safe Mode. The Event Viewer reports that a driver failed to load. Which of the following methods would help diagnose the problem?






8. A user has a wireless network with four PCs and wants to add three more wireless PCs to a location that has poor signal strength. Which of the following devices would the technician add to the network?






9. A technician logs into a users computer and downloads a file from a central server to a users local document directory. After logging in - the user reports that they cannot open the file. Which of the following can the technician do to solve the prob






10. On a Windows XP Professional computer - several service fails to start messages appear. Which of the following service property tabs would be viewed to verify service requirements?






11. When applying thermal compound to the top of a CPU - apply a:






12. A technician installed a new wireless access point on an existing small office home office (SOHO) network with a selective security option enabled. All wireless computers connect to the new network except one computer that cannot connect the wireless






13. A customer states that their laptop battery is not charging and it will not power on with the AC adapter. Which of the following would the technician use to check the AC adapter?






14. During the disinfection process - to eliminate a virus from inserting itself into the system restore point which of the following is the BEST solution?






15. Which of the following directory paths is the default profile folder for User1 in Windows Vista?






16. Which of the following commands would a technician use to view the active application connections on a local PC to the network?






17. Which of the following command syntax tests if a Windows XP computer is configured to connect to the Internet?






18. Which of the following will cause a ghost image on a printout?






19. When combining NTFS and Share permissions - which of the following is true?






20. In which of the following locations does Windows Vista create the user profiles?






21. A technician is upgrading memory on a laptop. Upon removing the access door the technician sees only one memory expansion slot. The documentation stated there were two. Which of the following should the technician do?






22. A user reports that a PC boots to the error message Missing NTLDR. Which of the following problems could cause this error?






23. A technician is installing a NIC into a users computer. The technician knows the MAC address but does not have the driver. Which of the following will BEST help the technician identify the manufacturer of the NIC card?






24. Which of the following Microsoft encryption software provides the HIGHEST level of security for PCs running Windows Vista Enterprise or Ultimate Vista?






25. A user reports that even though their anti-virus program is detecting and removing viruses on their system - the malware returns after successive restarts on their Windows Vista machine. The user has restarted the machine four times already. Which of






26. A client explains their system is running slow - has trouble accessing the Internet and multiple windows are popping up on their own. Which of the following is the MOST likely cause?






27. An automotive testing application requires a serial device to be added to a Windows XP Professional PC. The application requires the communications settings to be configured in the OS. In which of the following are these settings located?






28. Which of the following is the default location for user account files in Windows Vista?






29. A technician is updating a computer for a customer by removing their IDE drives and replacing them with SATA drives. The technician notes that these drives have a SATA power connection and a Molex connection. Which of the following is the BEST way to






30. Which of the following wireless standards uses the 5GHz frequency?






31. A technician needs to add a second processor to the empty socket on a computers motherboard. Which of the following should be used?






32. A user reports they are unable to access the Internet. The technician attempts to ping 127.0.0.1 - which fails. Which of the following is the MOST likely source of the problem?






33. A technician is replacing a wireless router on an existing small office home office (SOHO) network. The SSID - WPA and DHCP information has been correctly added. Which of the following must also be addressed?






34. A technician needs to check which ports are open in the Windows Firewall. Which of the following will allow the technician to view these settings?






35. A technician suspects one of the workstations in the office is infected with malware. Which of the following are symptoms of a malware infection?






36. Users are reporting their machines are losing connection to a central server during off hours - causing some processes that run after hours to stop. Which of the following commands would BEST confirm the problem?






37. Upon trying to print - a computer gives the error that the printer spooler service is not started. Which of the following tools could be used to restart the printer spooler service?






38. Which of the following cable types should a technician use to support a 1Gbps SOHO LAN?






39. A technician is waiting for a user to power on their PC to begin troubleshooting a problem. The computer name is PC1. Which of the following commands can the technician run that will continuously check if the system is reachable?






40. A device driver is not loading properly. If Boot Logging has been turned on - which of the following files will list the drivers that load on startup?






41. Which of the following would have to be disabled on a PC if a user wants to assign a static IP address on that PC?






42. Which of the following tools could be used to test if a serial port on a laptop is functioning correctly?






43. A technician was asked to remediate a serious - on-going virus and spyware situation for a particular customer. Which of the following should the technician do?






44. Which of the following BEST describes a front side bus (FSB)?






45. A customer is experiencing problems with the display after their computer is fully booted but reports seeing the BIOS splash screen during boot. Which of the following would MOST likely be the cause?






46. A user states that their Windows XP computer is running extremely slowly. It has a P4 3.2GHz processor and 256MB of RAM. A technician opens Task Manager and sees that CPU usage is at 25% and PF Usage is at 314MB. Which of the following is MOST likely






47. Multiple customers are reporting that network response time is very slow. The technician suspects that excessive broadcasts may be causing the problem. Which of the following is the BEST tool to troubleshoot this issue?






48. A technician is trying to use the nslookup command. Which of the following needs to be installed before this command can be used?






49. A user reports that their system is starting to run slower - especially when opening large local files. The system has sufficient RAM for the users applications - but the hard drive seems to have higher than normal activity when opening large files.






50. Which of the following utilities can be run on a Windows XP Professional computer - if it is suspected that the file system structure has become damaged?