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Test your basic knowledge |
Comptia A + Computer Repair Practicals
Start Test
Study First
Subjects
:
certifications
,
comptia-a-+
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Which of the following is the BEST response upon seeing a STOP error in Windows XP?
Write all of the error message down immediately.
only obtain software from known and reputable sources.
Unplug the CMOS battery - Switch on the reset jumper.
Boot order in the BIOS
2. Which of the following is the BEST solution for repairing a hard drive that results in could not read from selected boot disk display upon booting?
Use recovery console and the bootcfg /rebuild command.
Task Scheduler
DHCP service has stopped
the chip has to be seated properly and locked down to be detected.
3. A user reports that a newly installed external CD-RW is not working. A technician is called and he notes the user has the CD-RW drive - a flash disk - a rarely used external hard drive and a wireless network adapter plugged into an external USB hub.
The USB hub was not externally powered.
Check the DNS server addresses and verify they are current.
The laptops AC adapter
C:UsersUser1
4. Which of the following cable types should a technician use to support a 1Gbps SOHO LAN?
The CMOS battery is failing.
tree
Default Gateway
CAT6
5. A technician needs to add a hard drive to a PC. The drive needs to support a transaction log requiring up to 3Gbps transfer speed. Which of the following storage types will meet this requirement?
Pressing Ctrl-Alt-Del and selecting Task Manager - Right clicking on the task bar and selecting Task Manager.
ipconfig /all
only obtain software from known and reputable sources.
SATA v2
6. A customer reports that the laptop screen turns all red then goes all blue when moving the LCD hinge. Which of the following is the BEST description of the problem?
heck if user is a local administrator on the computer
Permissions on the folder containing the financial data.
The LCD cable is pinched
Connect an audio cable between the drive and the sound card
7. In which of the following is the default location of user files (e.g. My Documents - Favorites - Desktop) in Windows Vista?
Quarantined
USB
SSH
c:users<<username>>
8. A customer wants to ensure that their new drive has the fastest transfer speed. Which of the following technologies should be recommended?
25
The PC only has IDE ports available for expansion - not the needed SATA ports.
SATA
802.11a
9. Where in Windows XP SP2 Professional can a technician block incoming connections for programs and services?
the customer purchase anti-virus software - update the anti-virus software frequently - and not to open any emails unless familiar with the sender.
System file corruption
Windows Firewall
Device Manager
10. Which of the following is the BEST way to deny unauthorized computers access to a network?
Pressing F6 during the install to load third party drivers
msconfig (choose startup from options)
Use a network firewall.
Remote Desktop
11. Which of the following commands allows a technician to scan protected files and check the files version?
sfc
Install more RAM.
The memory is failing.
xcopy
12. A user states that they can use their laptop when attached to AC power - but it will not charge a new battery. Which of the following is the MOST likely problem?
The laptop has the older miniPCI expansion slot and the new card uses miniPCI express.
Faulty charging circuit
Turn off SSID broadcast.
Disable the integrated video card.
13. A technician has just installed an upgraded graphics card. The computers power turns off before it finishes booting. Which of the following is the cause of the problem?
The power supply does not provide enough wattage to power the new graphics card.
SATA
Power supply
A thumb drive is connected to the PC.
14. A technician is troubleshooting software that was supposed to startup when the PC powered on. The software failed to start. Which of the following should the technician use to investigate the issue?
UAC
Application
Unplug the CMOS battery - Switch on the reset jumper.
That the proper amount of thermal paste has been applied.
15. Which of the following Microsoft encryption software provides the HIGHEST level of security for PCs running Windows Vista Enterprise or Ultimate Vista?
3
BitLocker drive encryption
Device Manager
A Blue I on a white field
16. Which of the following paths is used to view the size of the paging file in Windows XP?
Check the functionality of the LCD cutoff switch
7
HDD failure
System Properties>Advanced Tab>Performance Options>Advanced Tab
17. A technician is installing a high performance graphics card in a PCI express slot. Which of the following should be done FIRST after inserting the card into the slot?
Connect the appropriate power cable.
System Information
Call a security technician to report.
Write all of the error message down immediately.
18. A user reports that VoIP telephone calls have static and a noticeable delay whenever other users are using the home network. Which of the following routing features should be used on the home network to resolve this issue?
Using either FAT or NTFS - the limit is three - With extended partitions - there is no limit
QoS
Boots the OS with minimum drivers
Communicates with network devices
19. A system has been infected with a virus. The customer does not have a system backup. Which of the following is an effective method to remove the virus and preserve the customers data?
Install the correct drivers.
User Account Control; it can be turned off under User Accounts in the Control Panel.
IEEE 1394 card
Run a scan in Safe Mode.
20. A client is having wireless network connection problems. The technician has determined that the location has a dead spot due to a concrete wall. Which of the following can the technician do to resolve the issue?
Use recovery console and the fixboot command.
Voltage setting
Add an access point.
Induction toners
21. A technician is repairing a computer that will not start up. The technician notices the power button does not display any lights and the LED on the motherboard is off. Which of the following is the cause of the problem?
The internal hard drive has failed and needs to be replaced.
Power supply
the customer purchase anti-virus software - update the anti-virus software frequently - and not to open any emails unless familiar with the sender.
The USB hub was not externally powered.
22. A technician gets a call from a customer with a Windows XP computer. The customer has just installed a new program in their computer. When the customer opens a file - it opens in a program that the customer does not want to use. Which of the followin
%userprofile%AppDataLocal
Control Panel>Tools>Folder Options>File Types
Use the recovery console to run thefixmbr utility.
Read the manufacturers instructions.
23. Which of the following BEST explains the purpose of the Windows Recovery Console?
Wireless access point
The user disabled theWiFi adapter with the hardware or software switch.
Allows a system to boot into a limited shell with command line functions.
Task Manager
24. A user reports that their new pair of headphones is not working properly. The technician asks where the headphone cable is plugged into on the PC - and the user responds by merely saying it was a round pink jack. Which of the following is the MOST li
The CMOS battery is failing.
format d: /q
The user plugged the headphones into the microphone jack.
The device driver for the LCD is corrupt.
25. A user cannot access the Internet via a proxy server. Which of the following ports needs to be set on the web browser proxy to allow HTTP traffic?
format
80
The floppy drive
Blu-Ray
26. A stop error message Unable to locate component is on a users machine. The message displays right after POST. Which of the following is the MOST likely cause of this issue?
The BIOS detected the PCIe video card and disabled the onboard video.
defrag
System file corruption
A thumb drive is connected to the PC.
27. Which of the following could cause an Inaccessible boot drive error during the boot process?
PATA
NTBTLOG.TXT
The incorrect WEP is being used.
HDD failure
28. A technician is tracing a cable from a desk back to a patch panel in the wiring closet. The cables are not labeled. Which of the following tools would BEST trace the cable?
Go to the BIOS and change the boot order to use the hard drive.
Problem with the developing drum
DNS - HOSTS file
Induction toners
29. A computer will not complete POST and a series of beeps is heard.Which of the following is the BEST material for the technician to consult?
eSATA
Faulty sensor
CPU 1
Manufacturers guidelines for the beep codes
30. A client reports that the cursor on their laptop moves to one corner of the screen and stays there when they try to use the keyboard joystick. Which of the following components will MOST likely need to be replaced to resolve the issue?
Install more RAM.
A
Keyboard
Enable MAC filtering
31. How many volts does a power supplys 4-pin Molex connector carry to internal devices?
Incorrect proxy settings
The DHCP server is unavailable.
disabled.
5 volts
32. When using Device Manager - a red X indicates which of the following?
System Properties>Advanced>Environment variables>System variables
Device is disabled
UAC
Upgrade the power supply to a higher wattage model.
33. The customer wants to upgrade to a newer model computer - but does not want to lose all the digital photos on the old computer. Which of the following is the QUICKEST way for the technician to move the photos?
Copy the photos to a USB drive and copy to the new computer.
Oil from the skin can decrease coppers ability to conduct heat.
Default User - All Users
C:users
34. A technician has been asked to replace a hard drive in a laptop. The documentation calls for an IDE hard drive. Upon removal - the drive has an unfamiliar connector.Which of the following types of hard drives is in the laptop?
-t
IDE but with an adapter
The laptops AC adapter
Device Manager
35. When installing additional memory in a notebook computer - the MOST important point to remember is:
Install a wireless range extender to boost the signal.
Default Gateway
the chip has to be seated properly and locked down to be detected.
A. Use the built-in Guest account and set personal files to private.
36. When a SMART error is received on a computer - which of the following devices MOST likely has a problem?
Hard disk
Power supply
7
The system is not providing enough power to the USB port.
37. A user is reporting that the image on their CRT monitor is shaking and giving them eye strain. The technician notices the display is OK at first - then after a minute it begins wavering. Which of the following is the FIRST step the technician should
ping -t PC1
The projector is not set to display the correct video source - The laptop is not set to display to the external video connector.
Look around the monitor for items that maybe interfering with the display.
Add more RAM.
38. A user has a computer with a 100GB IDE hard drive formatted as a single FAT32 partition. The partition has 50GB of free space but the user receives an error when attempting to save a 5GB video file. Which of the following will resolve this issue?
Convert the partition to NTFS.
msconfig
MAC filtering
Use the Recovery Console and command fixboot.
39. Which of the following operating systems - by default - uses Documents as the name of a user's document folder?
WindowsVista
Read the manufacturers instructions.
Install more memory in the printer.
Three
40. A technician is setting up VoIP service for a SOHO customer. Which of the following should the technician enable on the customers home router?
Loopback test
C:Usersuser1Desktop
QoS
sfc
41. A company has had a high number of laptops stolen in the past three months.Which of the following is the BEST solution for the company to implement to protect the data on their laptops?
RIMM modules must be installed in pairs.
Go to Control Panel> open User Accounts> Click Turn User Account Control On or Off> Click Continue>Clear the check box and click OK.
Install an updated firmware on the BIOS
Implement and install a drive encryption program on all company assets.
42. After installing a new processor - the system reports the CPU is not running at the correct speed. Which of the following is the MOST likely cause?
Thermal compound
CMOS battery
The front side bus speed or clock multiplier is wrong.
RAM
43. Which of the following commands will send signals to the computers network card to see if it responds?
480Mbps
The front side bus speed or clock multiplier is wrong.
Set the jumpers on both hard drives to C/S.
ping localhost
44. A technician suspects that a power supply on a computer may be going bad. Which of the following tools would BEST diagnose the part?
The device driver for the LCD is corrupt.
Blu-Ray
Multimeter
Permissions on the folder containing the financial data.
45. Which of the following commands will allow a technician to change a FAT32 file system to an NTFS file system?
convert
C:windowssystem - C:windows
Upgrade the power supply to a higher wattage model.
Update anti-virus and malware software and scan.
46. A technician is troubleshooting a WLAN card in a laptop. The wireless infrastructure is 802.11g. The WLAN card is showing connected at 11Mbps. Which of the following would be the BEST reason why the WLAN card is performing at that speed?
The WLAN card is 802.11b.
C:Usersuser1Desktop
Use the Automatic Update feature built into the application - Use scripts.
Set the CMOS jumper on the motherboard to clear
47. A client has installed an additional 1GB of RAM in a computer to accommodate the requirements of a new application. When the application is run a Low on Virtual Memory warning appears. Which of the following steps needs to be taken?
The paging file size settings need to be adjusted.
Read only permissions
tree
Power Users
48. A customer reports they are unable to connect to any computers outside of the office and they are unable to connect to the Internet. When the technician runs ipconfig - the customer gets the following output: IP address169.254.2.4 Subnet Mask.255.255
The small space is causing overheating.
disabled.
The DHCP client is unable to obtain an IP address from the DHCP server.
Mini PCI
49. An automotive testing application requires a serial device to be added to a Windows XP Professional PC. The application requires the communications settings to be configured in the OS. In which of the following are these settings located?
B
Device Manager
System Properties>Advanced>Environment variables>System variables
ping localhost
50. A technician is upgrading memory on a laptop. Upon removing the access door the technician sees only one memory expansion slot. The documentation stated there were two. Which of the following should the technician do?
Filters
Look for another expansion slot elsewhere on the unit.
BitLocker drive encryption
Use the Automatic Update feature built into the application - Use scripts.