Test your basic knowledge |

Comptia A + Computer Repair Practicals

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A technician received a laptop that has a dimly lit display. The technician connects an external monitor and can see a fully functional display. Which of the following is the MOST likely cause?






2. A technician is performing a DSL and telephone installation at the same time. In order to use the DSL connection and the phones at the same time - without interference - which of the following does the technician need to install?






3. A user wants to upgrade their CPU. They currently have a processor from vendor A - but the user wants to purchase a different vendors CPU. Which of the following will MOST likely need to be upgraded in order to support a CPU from a different manufact






4. After a new system board is installed on a laptop - the system fails to POST. Which of the following should be done FIRST?






5. A printer is suddenly not printing using Windows XP. Which of the following is the BEST procedure to get the printing restarted?






6. Which of the following utilities can be used to determine the current partition information on an attached storage device?






7. Members of which of the following groups are able to run legacy and certified applications - but do not have full system permissions in Windows XP?






8. A user states they receive a message Boot device not found half of the time they boot theirsystem. Which of the following is the MOST likely cause?






9. After receiving a service has failed to start message - which of the following commands would be helpful in troubleshooting the issue?






10. Which of the following BEST controls the amount of virtual memory in a Windows XP system?






11. Which of the following does the ping command do?






12. A user gets an error that the SQL service is not started.Which of the following can the technician do to start the service?






13. An application is not responding - and the technician wants to end the process. Which of the following methods will allow Task Manager to be accessed?






14. When setting security permissions on a folder - which of the following properties apply?






15. Each time a user tries to print a large color graphic the user receives an out of memory error message. The user needs to print the document now for an upcoming meeting. Which of the following would BEST solve the issue?






16. Which of the following directory paths is the default profile folder for User1 in Windows XP?






17. To scan for corrupted system files - which of the following command-line applications would a technician use?






18. A user has installed a new firewall and wants to allow only web traffic. They have allowed port 80 on the firewall. When they test the connection they are unable to get to the secure websites. Which of the following should they configure to enable br






19. A customer brings in a laptop with a non-functioning LCD screen that always remains black. However - when the technician connects the laptop to an external monitor the laptop will boot Windows normally. Which of the following actions should the techn






20. A user states that they can use their laptop when attached to AC power - but it will not charge a new battery. Which of the following is the MOST likely problem?






21. A customer states that their laptop battery is not charging and it will not power on with the AC adapter. Which of the following would the technician use to check the AC adapter?






22. A customer using Windows Vista wants to disable User Account Control (UAC). Which of the following responses should the technician give to explain the UAC?






23. A computer has become infected with a piece of malware. The current system software has detected the threat and moved it into a special state. Which of the following terms BEST defines the state?






24. Which of the following is the FIRST step after a clean Windows XP Installation?






25. Which of the following tools could be used to test if a serial port on a laptop is functioning correctly?






26. After installing a single new RIMM memory module the system fails to start properly or recognize the new memory. Which of the following is MOST likely the problem?






27. Which of the following protocols should be allowed through the firewall for a mail application?






28. When a computer is powered on - after POST it states No boot partition found.Which of the following is the MOST likely reason?






29. Which of the following BEST explains the error message Check boot path and disk hardware?






30. Where in Windows XP SP2 Professional can a technician block incoming connections for programs and services?






31. A new secondary hard drive was just installed into a computer running Windows XP but does not show up with a drive letter under My Computer.Which of the following needs to be done before the new drive will show up in My Computer?






32. Most laptops have two PCMCIA slots that are stacked on top of each other with no separator in between. Which of the following does this accommodate?






33. A user reports they have forgotten their BIOS password and is unable to boot their system. Which of the following describes the BEST method to correct this problem?






34. 1/2 Which of the following actions should a technician take when the Service Control Manager reports - one or more services failed to start?






35. To determine if remote host is reachable a technician would issue which of the following






36. A user reports their LCD monitor has failed and replaces it with a CRT. On boot up - the monitor displays POST - but displays an Out of range message when the GUI starts to load. Which of the following methods should the technician use to resolve the






37. A technician is setting up a PC. The motherboard does not have PS/2 connectors. Which of the following keyboard connector ports will the technician have to use?






38. A technician is attempting to get into the BIOS and they are being prompted for a password. Which of the following can clear the BIOS password?






39. A Windows computer receives a stop error (e.g. bluescreen) on boot. Which of the following when run from recovery console could correct the issue?






40. A customer reports that their desktop PC will not maintain the correct time and date. The date and time must be set after a restart. Which of the following could be the cause of the problem?






41. Multiple customers are reporting that network response time is very slow. The technician suspects that excessive broadcasts may be causing the problem. Which of the following is the BEST tool to troubleshoot this issue?






42. A customer cannot print certain PDF documents on their laser printer. The print job is a multi- page large PDF with multiple colors. Which of the following is the MOST likely solution?






43. A technician is sent out to troubleshoot a Windows XP Media Center PC being used in acustomers enclosed home theatre. The customer describes symptoms of random system shutdowns - especially when the PC is being used to record media or watch lengthy h






44. In which of the following locations is the Windows Vista local user settings found?






45. When converting a dynamic disk to a basic disk in Windows - which of the following will occur?






46. A user reports that VoIP telephone calls have static and a noticeable delay whenever other users are using the home network. Which of the following routing features should be used on the home network to resolve this issue?






47. In Windows Vista - where would a technician find User1 desktop files?






48. A user is reporting that the image on their CRT monitor is shaking and giving them eye strain. The technician notices the display is OK at first - then after a minute it begins wavering. Which of the following is the FIRST step the technician should






49. A user recently purchased an 802.11g-capable laptop - but reports their network connection speed is much slower than expected. The technician notes that while the users wireless signal strength is excellent - they are connected at just 11Mbps. Which






50. A user needs to use the IP address to connect to a remote device. Which of the following command line tools will determine the IP address using the hostname of a remote device?