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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Which of the following is the only guaranteed way to get rid of a virus or malware?
netstat
C:windowssystem - C:windows
Exclude the printers IP addresses from the DHCP scope.
Format the drive and reload the system.

2. A customer reports that their newly purchased Windows Vista Home Premium notebook is unable to see other computers in their home office. Which of the following is the MOST likely cause?
the customer purchase anti-virus software - update the anti-virus software frequently - and not to open any emails unless familiar with the sender.
WindowsVista
The Network Location Type is Public.
gpupdate /force

3. When the power supply of a PC is performing erratically - which of the following can be used to determine output voltage?
nslookup
Use a network firewall.
143
A multimeter

4. A technician installed a new wireless access point on an existing small office home office (SOHO) network with a selective security option enabled. All wireless computers connect to the new network except one computer that cannot connect the wireless
Router
DHCP
The network uses MAC filtering.
Power Users

5. A technician wants to disable User Account Control (UAC) in Windows Vista. How can this feature be disabled?
A processor of equal speed to CPU 0
Replace the BIOS chip - Restore from backup
Power supply tester
Go to Control Panel> open User Accounts> Click Turn User Account Control On or Off> Click Continue>Clear the check box and click OK.

6. Which of the following will cause a ghost image on a printout?
NTBTLOG.TXT
Device Manager
msconfig (choose startup from options)
Problem with the developing drum

7. In a 64-bitWindows operating system - which of the following directories is created twice - once for 32-bit applications and once for 64-bit applications?
C:users
C:Program Files
HDD failure
The paging file size settings need to be adjusted.

8. A users laptop PC fails to boot and gives a message of invalid boot device on the screen. Each successive reboot gives the same message. The technician finds that the user has no floppy drive connected to the PC; however - they have a USB flash drive
Change the Boot order in the BIOS.
The laptop is configured to boot from the flash drive; the user should be instructed to remove the flash drive and reboot the laptop.
msconfig
Task Scheduler

9. If the BIOS password has been lost or forgotten the technician should:
5 volts
192.168.1.1
remove the CMOS battery.
Sidebar

10. A technician is installing an OS onto a new hard drive. The OS media is in the optical drive. Upon booting the system displays the message no operating system found. Which of the following should the technician check FIRST?
Boot order in the BIOS
Windows Defender
One or more of the new memory modules are faulty and should be removed or replaced.
Corrupt MBR

11. During POST a beep can be heard - and the computer does not boot. Which of the following BEST describes the problem?
WPA2
RAM failure
Windows Firewall
during a time of low activity

12. A computer is failing to boot. Which of the following tools would be used FIRST in troubleshooting?
C:windowssystem - C:windows
Unplug the CMOS battery - Switch on the reset jumper.
Update anti-virus and malware software and scan.
Power supply tester

13. A technician is trying to load a device driver directly from the manufacturers CD for a PCI NIC. The operating system is Windows Vista. Windows refuses to accept the driver. Which of the following is the MOST likely cause of this problem?
The floppy drive
The new toner cartridge is bad and should be replaced.
The driver CD is for Windows XP only.
WPA2

14. Which of the following is true when setting default security permissions on a folder?
MBSA
Performance Monitor
fixboot
The permissions are inherited by all files and folders within that folder.

15. A customer states they recently updated their system and now it will not boot properly in normal mode. Which of the following could be used from Safe Mode to correct the issue?
System Restore
Click on the printer icon and select cancel.
ExpressCard
25

16. A user is having printing issues and receives an error message that the print spooler is not running. Which of the following methods can be used to start the print spooler?
C:users
wf.msc
The DHCP server is unavailable.
In the Control Panel - select Administrative Tools - select Services -click on the Print Spooler service and select start.

17. Which of the following operating systems uses Sync Center for offline file control?
The CPU is overheating.
Microsoft WindowsVista Enterprise
Manufacturers guidelines for the beep codes
edit boot.ini

18. A technician is going to flash the BIOS on a laptop.Which of the following would the technician need to complete this task?
chkdsk /f
dir /a
The laptops AC adapter
25

19. Members of which of the following groups are able to run legacy and certified applications - but do not have full system permissions in Windows XP?
The USB plug is not seated properly. - The BIOS is not configured for USB support.
7
Power Users
copied to a safe location and can be recovered using the antivirus program.

20. A technician is replacing an LCD for a tablet PC but the touch screen functionality is not working. Which of the following is MOST likely the cause?
fixmbr
One or more of the new memory modules are faulty and should be removed or replaced.
Multimeter
The device driver for the LCD is corrupt.

21. A technician has a work order to replace a failing hard drive on a PC. The PC is in an environment with constant vibration and dust. Which of the following hard drive types should the technician use as a replacement?
Run the chkdsk command.
Solid state
-t
The BIOS needs to be updated.

22. A power outage caused a computer to shut off while the operating system was running. Which of the following would a technician run to make sure the operating system was not damaged?
chkdsk
Control Panel>Administrative Tools>Services>SQL service>start - My Computer>Manage>Services and Applications>Services>SQL service>start
BitLocker drive encryption
The BIOS needs to be updated.

23. Where in Windows XP would a secondary DNS IP address be entered - that is used when the primary DNS server is unavailable?
SMTP
NIC properties> Internet Protocol Properties
The incorrect WEP is being used.
The CMOS battery is failing.

24. A technician has recovered a system from a virus infection but some of the system files were compromised. Which of the following tools can be run from the run dialog box to replace or repair system files?
Add more RAM.
The laptops AC adapter
CAT6
sfc /scannow

25. Users are reporting that a Vista feature asks them for confirmation before running most applications or making system changes. Which of the following is the name of this Vista feature and where should the technician direct users to turn the functiona
Open the computers RAM compartment and inspect the labels.
Port forwarding
User Account Control; it can be turned off under User Accounts in the Control Panel.
3

26. A technician is installing a NIC into a users computer. The technician knows the MAC address but does not have the driver. Which of the following will BEST help the technician identify the manufacturer of the NIC card?
Map a new drive to an NTFS folder hosted by a different volume.
The first three octets of the MAC address.
-t
143

27. Which of the following commands would be used to fix errors on the system disk?
chkdsk /f
ping -t PC1
Listen for beep codes to determine if the video card needs reseated.
It forces cooler air across the motherboard.

28. Which of the following components could MOST likely cause a Non-system disk or disk error to occur after POST?
Application
FDD
%userprofile%AppDataLocal
Add the new printer to user's computer.

29. After installing multiple hard drives in a computer - the technician finds that some of the drives will intermittently be unavailable. Which of the following is the MOST likely reason that the drives are periodically unavailable?
Disable System Restore -update virus definitions - restart in Safe Mode - run full scan.
The power supply is not supplying enough power.
System Information
In the Control Panel - select Administrative Tools - select Services -click on the Print Spooler service and select start.

30. A technician needs to connect to a remote user using Remote Desktop.Which of the following will bring up Remote Desktop?
Start>Run>mstsc - Start>AllPrograms>Accessories>Communications>Remote Desktop
Format the drive and reload the system.
Device driver issues
BitLocker drive encryption

31. A technician has received a Windows XP PC for repair with the following boot error Unmountable boot volume. Which of the following is the FIRST procedure that should be tried to correct the problem?
Boot into the recovery console and runchkdsk /r
WPA2
FAT32 cannot handle single files larger than 4GB.
Filters

32. A user states that their Windows XP computer is running extremely slowly. It has a P4 3.2GHz processor and 256MB of RAM. A technician opens Task Manager and sees that CPU usage is at 25% and PF Usage is at 314MB. Which of the following is MOST likely
Not enough physical RAM installed.
Toner cartridge
Diskpart
Use the Automatic Update feature built into the application - Use scripts.

33. When getting an Inaccessible boot drive error - the FIRST step to solve the issue should be to:
Backlight failure
check the hard drive to ensure it is working.
chkdsk
Enable Public location

34. Which of the following commands will allow a technician to change a FAT32 file system to an NTFS file system?
Have the LCD screen replaced.
A virus has infected the system.
disabled.
convert

35. Which of the following supports the Athlon 64?
ipconfig /release then ipconfig /renew
Socket 754
BOOT.INI file is corrupt
Control Panel>Tools>Folder Options>File Types

36. Which of the following commands should be used to change a FAT volume into a NTFS volume?
Start>Run>typesfc /scannow>ok
chkdsk
convert
From the command line - run chkdsk utilizing the /x switch.

37. A technician needs to configure a PC with two fixed disk drives for optimal performance. The system is built from a standard image and no data is stored locally. Which of the following RAID settings should be used?
System Properties>Advanced>Environment variables>System variables
RAID 0
480Mbps
The antivirus service is disabled.

38. A travel agency operates as a small home business. They would like to allow wireless access for two new laptops within their existing secured wired network.Which of the following additional equipment will the owner need to purchase to have connectivi
Wireless access point
Manually start the service.
A corrupted or incorrect video driver is installed.
User Account Control (UAC).

39. Each time a user tries to print a document; the user receives a out of memory error message. Which of the following would BEST solve the issue?
Enable MAC filtering
Add additional RAM to the printer.
convert
The rollers on the printer need to be replaced.

40. Which of the following commands will test a computers NIC for functionality?
The technician failed to connect the antenna wires to theWiFi card.
ping localhost
Change the Boot order in the BIOS.
System file corruption

41. The client sends a document to the printer. The document prints out all random characters. Which of the following should the technician check FIRST?
The laptop is configured to boot from the flash drive; the user should be instructed to remove the flash drive and reboot the laptop.
System Restore
Check for the correct print driver.
127.0.0.1

42. A user reports they are unable to access network resources. The users IP address is currently 169.254.0.1. On a network with DHCP configured - the user should be instructed to:
rdisk.exe
tracert
run IPCONFIG /RENEW.
ping windows.com

43. Which of the following tools would be used to format a partition but not the hard drive?
Check the functionality of the LCD cutoff switch
System Information
Format from the command line - Disk Management MMC Snap-In
the chip has to be seated properly and locked down to be detected.

44. A hard drive is experiencing poor performance. Which of the following would be the BEST option to help improve read/write speeds?
The laptop is configured to boot from the flash drive; the user should be instructed to remove the flash drive and reboot the laptop.
Disk Defragmentation
Mount the SATA drive into an available 3.5 drive bay. Connect one end of a data cable to the drives signal connector - and the other to the SATA 0 connector on the motherboard. Connect an available 15-pin power connector to the drive.
Performance Monitor

45. 1/2 Which of the following actions should a technician take when the Service Control Manager reports - one or more services failed to start?
gpupdate /force
Check Event Viewer to determine which service did not start - Run services.msc to see the state of each service listed.
The color depth is set too low. Open the Display Properties dialog box and set the Color Quality setting to Highest (64bit).
bootcfg /rebuild

46. Which of the following will provide the GREATEST security for a WiFi network on a Windows XP workstation?
The OS firewall is blocking the application.
TRACERT
WPA2
Power supply tester

47. The Accounting Department reports that their new program runs on all computers except two. Which of the following logs will have the MOST information about this problem?
Applications log
Multimeter
Slow response - web page redirection or unable to display web pages
Solid state

48. A user has a PC displaying the message No Operating System Found and the user hears a clicking noise. Which of the following devices should the technician check FIRST?
%userprofile%AppDataLocal
After working hours
Hard drive
Control Panel>Tools>Folder Options>File Types

49. A technician has installed a faster CPU into a machine. When they boot the machine the POST shows that the new CPU is not running faster. Which of the following should be configured?
ping localhost
The username and password are set to default.
System date/time
Clock multiplier

50. When a computer is powered on - after POST it states No boot partition found.Which of the following is the MOST likely reason?
The print head needs to be adjusted.
The rollers on the printer need to be replaced.
There is no operating system on the hard drive.
The username and password are set to default.