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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A technician replaces two 1GB DIMMs with two 2GB DIMMs. When the installed RAM amount is verified in Windows Vista - only 3GB appears. Which of the following is the MOST likely cause?
Spyware
Install more memory in the printer.
Windows Vista 32-bit can only address up to 3GB of memory.
Corrupt MBR

2. When troubleshooting a network connectivity issue - which of the following commands can BEST determine the IP address of the remote device that is causing the problem?
D. Power supply does not have the proper connections.
tracert
In the BIOS - enable WOL
Wireless access point

3. A user reports a problem when trying to access any network resource. The ipconfig utility reports an address of 169.254.0.10 - and there is no default gateway. Which of the following is the MOST likely problem?
The laptop has the older miniPCI expansion slot and the new card uses miniPCI express.
Run the chkdsk command.
Loopback plug
The DHCP server is unavailable.

4. A user reports they have forgotten their BIOS password and is unable to boot their system. Which of the following describes the BEST method to correct this problem?
The power button is not working.
Set the CMOS jumper on the motherboard to clear
Determine the available wattage offered by the power supply andensure it meets the power needed for all of the system components.
ping /?

5. Which of the following does the ping command do?
Communicates with network devices
DHCP
msconfig
The computers CMOS battery has lost its charge.

6. A customer is installing a new 2.5 USB external HDD on a desktop PC and is using the front USB port. A light on the drive turns on but the system does not recognize the device. Which of the following is the MOST likely problem?
xcopy
The system is not providing enough power to the USB port.
net help
The system BIOS

7. A technician is installing an OS onto a new hard drive. The OS media is in the optical drive. Upon booting the system displays the message no operating system found. Which of the following should the technician check FIRST?
Disable System Restore.
Boot order in the BIOS
Blu-Ray
Safe Mode

8. A technician notices that the BIOS event log shows a chassis intrusion. Which of the following is the MOST likely reason for the event?
The computer case was opened.
QoS
tree
UAC

9. Which of the following should be disabled on a router - to use a static IP?
Run a scan in Safe Mode.
Router
Go to the BIOS and change the boot order to use the hard drive.
DHCP

10. After installing a single new RIMM memory module the system fails to start properly or recognize the new memory. Which of the following is MOST likely the problem?
RIMM modules must be installed in pairs.
The permissions are inherited by all files and folders within that folder.
attrib test.doc -r -a -s -h
Clock multiplier

11. Which of the following BEST explains the error message Check boot path and disk hardware?
Problem with the developing drum
Configure one of the HDD as master - and one as slave.
BOOT.INI file is corrupt
NIC properties> Internet Protocol Properties

12. A computer has the below network configuration: IP Address: 192.168.1.5 Subnet mask: 255.255.255.0. Which of the following is the default gateway for the computer?
Clock multiplier
Device is disabled
format
192.168.1.1

13. A client has been unable to fix corruption of system files and does not have a backup or an Automated System Recovery (ASR) disk. Which of the following is the BEST action to take next?
Run a scan in Safe Mode.
Windows Firewall
Execute a Windows repair from the Windows setup media.
Power supply voltages

14. Multiple customers are reporting that network response time is very slow. The technician suspects that excessive broadcasts may be causing the problem. Which of the following is the BEST tool to troubleshoot this issue?
Induction toners
Thermal compound
Netstat
Heatsink / cooling fan - Motherboard

15. Which of the following utilities - in Windows - can be configured to perform automatic disk defragmentation?
Task Scheduler
IDE but with an adapter
Windows Vista 32-bit can only address up to 3GB of memory.
The chipset includes hyperthreading support.

16. A customers office is located in their basement which is where the wireless router is located. The customers three desktop computers and network printer are hardwired. The customer reports a laptop connectivity issue in the second floor bedroom. Whic
Create a striped set.
Install a wireless range extender to boost the signal.
From the command line: net start spooler - Open the Services MMC>right click Print Spooler>Start
There are too many devices plugged into the USB hub.

17. A technician uses DHCP for all computers on the network and static IP addresses for all printers on the network. Which of the following will enforce this policy?
Turn the computer on and run chkdsk /r
Exclude the printers IP addresses from the DHCP scope.
In the Control Panel - select Administrative Tools - select Services -click on the Print Spooler service and select start.
Run a scan in Safe Mode.

18. A customer reports that after upgrading their CPU - the system overheats and shuts itself down. Which of the following is MOST likely the cause?
Thermal compound is not on the processor
Driver Verifier Manager
A deny permission overrides an allow permission.
The device is disabled.

19. Which of the following information will be displayed with the command ipconfig /all?
D. IP address - Subnet mask - Gateway - MAC address - DNS - Lease obtained/expiration.
Mount the SATA drive into an available 3.5 drive bay. Connect one end of a data cable to the drives signal connector - and the other to the SATA 0 connector on the motherboard. Connect an available 15-pin power connector to the drive.
The fuser unit for damage
Copy the photos to a USB drive and copy to the new computer.

20. When receiving a Missing NTLDR error - which of the following is the FIRST action that should be taken?
Try paper from a different package of paper.
Check for a floppy disk in the FDD.
sigverif
TRACERT

21. Which of the following can determine the type of RAM installed in a computer?
The system is not providing enough power to the USB port.
Turn on and configure BitLocker.
The CMOS battery is defective.
Check themanufacturers website.

22. A customer reports that the laptop screen turns all red then goes all blue when moving the LCD hinge. Which of the following is the BEST description of the problem?
The LCD cable is pinched
The second USB connector increases the power and enables functionality of the device.
Boot to Safe Mode with Networking and attempt updates - Apply updates manually by downloading the definition files on another machine.
The CMOS battery needs to be replaced.

23. Each time a user tries to print a large color graphic the user receives an out of memory error message. The user needs to print the document now for an upcoming meeting. Which of the following would BEST solve the issue?
Power supply tester
The antivirus service is disabled.
Modify
Instruct the user to decrease the graphics resolution of the image.

24. The client sends a document to the printer. The document prints out all random characters. Which of the following should the technician check FIRST?
Wireless access point
DHCP service has stopped
Manufacturers guidelines for the beep codes
Check for the correct print driver.

25. A technician suspects one of the workstations in the office is infected with malware. Which of the following are symptoms of a malware infection?
The laptops AC adapter
CAT6
Drive light is always on even when no programs are running. - Cannot perform any anti-virus updates.
BOOT.INI deleted

26. A technician has been tasked with setting up mirrored disk storage on a Windows XP computer. Which of the following should be installed FIRST?
ping -t PC1
Add additional RAM to the printer.
Solid state drive
RAID controller and two drives

27. A user would like secure file encryption on their new Windows Vista Enterprise PC. The user informs the technician that they do not wish to spend extra money on a solution. Which of the following is the BEST recommendation for the technician to make
Sidebar
Turn on and configure BitLocker.
The OS firewall is blocking the application.
Satellite

28. Which of the following is the proper order of user group rights - starting with the group having the most rights?
The memory is failing.
Administrators - Power Users - Users - Guests
The PC only has IDE ports available for expansion - not the needed SATA ports.
Allow port 443.

29. A new processor is released and the motherboard manufacturer states that it will be supported. When starting up the workstation with the newly installed processor - multi-beep codes are generated.Which of the following is the MOST likely cause?
The BIOS needs to be updated.
Write all of the error message down immediately.
Driver Verifier Manager
Power supply

30. Which of the following wireless standards uses the 5GHz frequency?
Try paper from a different package of paper.
802.11a
3
Device Manager

31. When converting a dynamic disk to a basic disk in Windows - which of the following will occur?
Increases read/write speed
Mini PCI
C:Documents and SettingsUser1
Any data on existing volumes will be permanently lost.

32. Unauthorized changes are being made to the customers router. Which of the following would MOST likely be the cause?
System date/time
netstat
C:UsersUser1
The username and password are set to default.

33. A technician has completed a computer repair by editing the registry. Which of the following should the technician do NEXT?
sigverif
Ensure all features of the system are functioning.
Remove all memory modules - power on the PC - listen and watch for the POST.
C:Program Files

34. Which of the following command line tools in Windows Vista is used for disk management?
Blu-Ray
Ensure the keyboard ribbon is firmly plugged into the motherboard.
sfc
Diskpart

35. A user reports that their CAD files will display correctly in low resolution but not in high resolution after installing a new graphics card. Which of the following will MOST likely fix this problem?
-t
Update the video card drivers to the latest version.
127.0.0.1
format d: /q

36. A customer wants to check whether they have the necessary tools enabled to prevent intrusions and virus attacks on a Windows Vista workstation. Which of the following tools can be used to display the current configuration?
Label every screws location and cable path - Ensure the technician wears an ESD strap.
Security Center
RDP
Start>Run>mstsc - Start>AllPrograms>Accessories>Communications>Remote Desktop

37. 1/2 Which of the following actions should a technician take when the Service Control Manager reports - one or more services failed to start?
Check Event Viewer to determine which service did not start - Run services.msc to see the state of each service listed.
Use a mounted folder.
-t
SSH

38. Which of the following adapter cards is MOST likely to require an additional power connector to operate properly?
Toggle the NUM lock key.
PCIe graphics card
The fans are not cooling properly.
Windows 2000

39. After a new system board is installed on a laptop - the system fails to POST. Which of the following should be done FIRST?
Convert the partition to NTFS.
Reseat and check all cables.
Configure one of the HDD as master - and one as slave.
The Network Location Type is Public.

40. A technician is replacing a heatsink. Which of the following will the technician MOST likely use to complete this job?
Thermal compound
In Disk Management create a volume on two or more dynamic disks.
The new toner cartridge is bad and should be replaced.
The SATA controller card was not set as a boot device in the computer BIOS.

41. A user reports that an important file has been quarantined by the antivirus program. The technician should advise them the file has been:
480Mbps
Remediate the problem and then advise the customer on virus/spyware prevention.
copied to a safe location and can be recovered using the antivirus program.
ping localhost

42. Which of the following is an example of a hardware firewall?
Blu-Ray
sfc
Wireless Router
Port forwarding

43. How many hard drives are necessary to create a RAID 5 array?
3
format d: /q
Use recovery console and the bootcfg /rebuild command.
Run ipconfig /release then ipconfig /renew

44. A technician was asked to remediate a serious - on-going virus and spyware situation for a particular customer. Which of the following should the technician do?
Prevents unauthorized programs from being installed
A
Corrupt MBR
Remediate the problem and then advise the customer on virus/spyware prevention.

45. A customer wants to guard against Spyware on a Windows Vista workstation. Which of the following default programs is installed for this purpose?
The DHCP server is unavailable.
Windows Defender
The ToggleKeys option is enabled.
Power Users

46. Which of the following is the only guaranteed way to get rid of a virus or malware?
Ensure the keyboard ribbon is firmly plugged into the motherboard.
nslookup
Format the drive and reload the system.
Using either FAT or NTFS - the limit is three - With extended partitions - there is no limit

47. When combining NTFS and Share permissions - which of the following is true?
Services
Higher wattage power supply
The most restrictive permission overrides
Use the Recovery Console and command fixboot.

48. The performance tab of Task Manager shows two CPUs. The system only has one physical CPU. Which of the following is the MOST likely cause?
The chipset includes hyperthreading support.
In the BIOS - enable WOL
Microsoft WindowsVista Enterprise
Service Manager

49. After replacing the RAM on a clients system - a technician gets a loud beeping noise and the computer will not successfully POST. Which of the following is the MOST likely cause of the problem?
C:UsersUser1
netstat -nr
Four gigabytes
One of the sticks of RAM is not seated properly.

50. A client is having problems sending their email. If the company uses SMTP - which of the following ports is configured by default on their email client to allow mail out?
Defrag the hard drive.
Faulty sensor - Worn paper feed roller
25
Change the Boot order in the BIOS.

Can you answer 50 questions in 15 minutes?

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Comptia A + Computer Repair Practicals

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