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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A hard drive is experiencing poor performance. Which of the following would be the BEST option to help improve read/write speeds?
The floppy drive
Disk Defragmentation
netstat
The laptop is configured to boot from the flash drive; the user should be instructed to remove the flash drive and reboot the laptop.

2. A user reports that an important file has been quarantined by the antivirus program. The technician should advise them the file has been:
Multimeter
The BIOS needs to be updated.
copied to a safe location and can be recovered using the antivirus program.
netstat -nr

3. Which of the following can be accessed with the Computer Management MMC snap-in tool?
Apply thermal compound to the chip.
Corrupt MBR
Event Viewer Logs - Disk Management - Device Manager
The computers CMOS battery has lost its charge.

4. Where in Windows XP would a secondary DNS IP address be entered - that is used when the primary DNS server is unavailable?
NIC properties> Internet Protocol Properties
It is there to protect against any changes being made to the OS that may be harmful and could make the OS unstable.
Power supply voltages
services.msc

5. A user states that their laser printer jams constantly. The unit is a little over seven years old and has had no maintenance. Which of the following is the MOST likely cause of this issue?
Power supply tester
The rollers on the printer need to be replaced.
get
The permissions are inherited by all files and folders within that folder.

6. Which of the following profiles are automatically created by Windows XP during installation?
C:windowssystem - C:windows
Go to the BIOS and change the boot order to use the hard drive.
Default User - All Users
MAC filtering - Disable SSID broadcast

7. A device driver is not loading properly. If Boot Logging has been turned on - which of the following files will list the drivers that load on startup?
Disable SSID broadcast
net view
File searching
NTBTLOG.TXT

8. If indexing is enabled on a local PC - which of the following will be directly affected?
Support multiple PCIe display adapters.
File searching
SATA
Two

9. A customer brings in a laptop with a non-functioning LCD screen that always remains black. However - when the technician connects the laptop to an external monitor the laptop will boot Windows normally. Which of the following actions should the techn
Backup theclients data onto removable media.
Mount the SATA drive into an available 3.5 drive bay. Connect one end of a data cable to the drives signal connector - and the other to the SATA 0 connector on the motherboard. Connect an available 15-pin power connector to the drive.
Administrators - Power Users - Users - Guests
Check the functionality of the LCD cutoff switch

10. A power outage caused a computer to shut off while the operating system was running. Which of the following would a technician run to make sure the operating system was not damaged?
Incorrect proxy settings
The BIOS detected the PCIe video card and disabled the onboard video.
Filters
chkdsk

11. A user has recently reported that a PC is having a problem sending emails using an email client in the Windows XP system. However - the PC can receive emails. Which of the following could be responsible for this problem?
Look around the monitor for items that maybe interfering with the display.
SMTP
Pressing Ctrl-Alt-Del and selecting Task Manager - Right clicking on the task bar and selecting Task Manager.
Pop-ups

12. A technician is replacing a hard drive with a new 30GB drive formatted with FAT32. While transferring a 5GB file an error appears indicating that the new drive has insufficient space for the transfer. Which of the following is the cause of the proble
gpupdate /force
That the proper amount of thermal paste has been applied.
Using Disk Manager - the new drive must be partitioned - Using Disk Manager - the new drive must be formatted.
FAT32 cannot handle single files larger than 4GB.

13. A customer reports that the laptop screen turns all red then goes all blue when moving the LCD hinge. Which of the following is the BEST description of the problem?
The LCD cable is pinched
Reseat and check all cables.
Map a new drive to an NTFS folder hosted by a different volume.
Update firmware.

14. Which of the following command syntax tests if a Windows XP computer is configured to connect to the Internet?
Add an access point.
Check themanufacturers website.
ping windows.com
A thumb drive is connected to the PC.

15. A technician is troubleshooting software that was supposed to startup when the PC powered on. The software failed to start. Which of the following should the technician use to investigate the issue?
Disable DHCP
Application
Update the video card drivers to the latest version.
Quarantined

16. Which of the following will resolve the NTLDR is missing error during the boot process?
Thermal compound
The most restrictive permission overrides
Remove the floppy disk.
Install the Chipset Drivers

17. Each time a user tries to print a document; the user receives a out of memory error message. Which of the following would BEST solve the issue?
The USB plug is not seated properly. - The BIOS is not configured for USB support.
tracert
Add additional RAM to the printer.
ExpressCard

18. A new firewall was installed on a system and since then a remote user has been unable to reach the file server. Which of the following should the technician verify is setup on the new firewall?
RAID controller and two drives
Port forwarding
chkdsk
Socket 754

19. Which of the following is the MOST secure wireless encryption?
Configure a MAC filter for the permitted laptops.
A
QoS
WPA2

20. Which of the following should be disabled on a router - to use a static IP?
Two Type II cards - One Type III card
DHCP
All sub-folders inherit the most restrictive permissions within the folder.
Boots the OS with minimum drivers

21. Which of the following methods will restrict wireless access to specific devices?
Power supply
In the Control Panel - select Administrative Tools - select Services -click on the Print Spooler service and select start.
Click on the printer icon and select cancel.
MAC filtering

22. In a 64-bitWindows operating system - which of the following directories is created twice - once for 32-bit applications and once for 64-bit applications?
There is too much electrical interference for the signal.
MAC filtering
C:Program Files
Permissions on the folder containing the financial data.

23. Which of the following commands would be used to display hidden files?
services.msc
The CMOS battery is failing.
dir /a
10 meters (33 feet)

24. Which of the following supports the Athlon 64?
The fuser is not working properly.
Socket 754
The front side bus speed or clock multiplier is wrong.
Update the virus signatures.

25. If a technician is traveling outside of the US - which of the following should be checked before setting up a workstation?
chkntfs
Disconnect the computer from the network.
NIC will simultaneously transmit data in both directions at a time.
Voltage setting

26. A user notices that when installing a program - the OS displays a dialog box stating that Windows needs your permission to continue. Which of the following options is turned on?
UAC
B
sfc
The location type is currently PUBLIC.

27. A technician is tracing a cable from a desk back to a patch panel in the wiring closet. The cables are not labeled. Which of the following tools would BEST trace the cable?
C:Documents and SettingsUser1
BCD
Induction toners
Go to the BIOS and change the boot order to use the hard drive.

28. A user states their laptop will not stay on unless they hold the AC adapter plug in a certain position. Which of the following is the MOST likely cause?
Wireless access point
One device will need to be removed before an additional device will fit.
PCIe graphics card
Loose DC jack

29. A workgroup user reports not being able to print to the new printer. Everyone else in the workgroup can print to the new printer and the user can still automatically send print jobs to the old printer. Which of the following will solve the issue?
The print head needs to be adjusted.
Set the new printer as the default printer. - Add the new printer to users computer.
Parental Controls
Disk Defragmenter

30. Additional RAM has been added to a PC. When the RAM amount is checked within Windows the additional memory is not reflected. Which of the following is the MOST likely cause?
The RAM was not properly seated in its memory slot.
Corrupt MBR
netstat
The system BIOS

31. A technician is implementing a small office home office (SOHO) wireless network. The technician would like to have a static network. Which of the following should the technician disable on the router?
Educate the user.
MAC filtering
Check the DNS server addresses and verify they are current.
DHCP

32. How many hard drives are necessary to create a RAID 5 array?
3
The power supply does not provide enough wattage to power the new graphics card.
Backlight failure
Call a security technician to report.

33. A user reports that their system is starting to run slower - especially when opening large local files. The system has sufficient RAM for the users applications - but the hard drive seems to have higher than normal activity when opening large files.
Disk Defragmenter
The print head needs to be adjusted.
Boots the OS with minimum drivers
ping /?

34. A technician wants to hide the wireless router's ID. Which of the following would accomplish this?
WPA2
Enable MAC filtering.
Disable SSID broadcast
chkdsk /f

35. A user is reporting that the image on their CRT monitor is shaking and giving them eye strain. The technician notices the display is OK at first - then after a minute it begins wavering. Which of the following is the FIRST step the technician should
From the command line - run chkdsk utilizing the /x switch.
Driver Verifier Manager
Look around the monitor for items that maybe interfering with the display.
Wireless Router

36. A user states they receive a message Boot device not found half of the time they boot theirsystem. Which of the following is the MOST likely cause?
tracert
The WLAN card is 802.11b.
A faulty HDD connection
ping /?

37. Which of the following is the number of SCSI devices that can be added to a single narrow SCSI bus?
7
NIC will transmit data in only one direction at a time.
LCD backlight failure
Pressing Ctrl-Alt-Del and selecting Task Manager - Right clicking on the task bar and selecting Task Manager.

38. Which of the following utilities can be used to determine the current partition information on an attached storage device?
Control Panel>Tools>Folder Options>File Types
Control Panel>Administrative Tools>Services>SQL service>start - My Computer>Manage>Services and Applications>Services>SQL service>start
Use recovery console and the bootcfg /rebuild command.
Disk Management

39. Which of the following files are required to startWindows XP boot process?
Try paper from a different package of paper.
RIMM modules must be installed in pairs.
One of the sticks of RAM is not seated properly.
Ntldr - boot.ini and ntdetect.com - or - IO.sys - boot.ini and ntboot.sys

40. A customer reports they are unable to connect to any computers outside of the office and they are unable to connect to the Internet. When the technician runs ipconfig - the customer gets the following output: IP address169.254.2.4 Subnet Mask.255.255
tracert
The DHCP client is unable to obtain an IP address from the DHCP server.
Blu-Ray
chkntfs

41. A technician is repairing a computer that will not start up. The technician notices the power button does not display any lights and the LED on the motherboard is off. Which of the following is the cause of the problem?
Task Scheduler
sfc
Enable MAC address filtering
Power supply

42. A user has bought a faster CPU and the manufacturer says it is compatible with their system. The PC does not boot up after installing the new CPU. Which of the following actions should the technician have performed prior to installing the new CPU?
The administrative password needs to be changed.
The permissions are inherited by all files and folders within that folder.
Install an updated firmware on the BIOS
DNS - HOSTS file

43. A technician is troubleshooting a PC that will not obtain an IP address from the network. The NIC is setup for automatic IP addressing. Which of the following would be the MOST likely cause?
FDD
Multimeter
Use a mounted folder.
DHCP service has stopped

44. A technician attempts to run chkdsk - but the system cannot locate it in the WinntSystem32 or WindowsSystem32 folders. Which of the following should the technician do to perform the chkdsk function?
System Information
The customers wireless card is not compatible with the new router; they need to have a newer 802.11g card installed.
heck if user is a local administrator on the computer
Run Autochk.exe from the Windows Installation Disk.

45. Which of the following is the default loopback address?
127.0.0.1
Perform a printhead alignment test.
UAC
The device driver for the LCD is corrupt.

46. Which of the following GUI utilities would be used to determine the MAC address of a network card?
The USB plug is not seated properly. - The BIOS is not configured for USB support.
System Information
msconfig
Boot into the recovery console and runchkdsk /r

47. A user reports that they cannot access a file on the local D drive of their PC. This is a non-system/non-boot drive. The technician needs to run chkdsk without rebooting the system. Which of the following methods will meet this goal?
From the command line - run chkdsk utilizing the /x switch.
NTBTLOG.TXT
Multimeter
Four gigabytes

48. A user reports that a device is not working. Within the device manager - a red X through the icon of a device indicates which of the following?
Incorrect proxy settings
Check themanufacturers website.
Backlight failure
The device is disabled.

49. A technician receives a call from a laptop user that recently purchased a new wireless router. The user claims the laptop cannot connect to the new wireless router. The technician finds out that the router is an 802.11g model and the customers laptop
The customers wireless card is not compatible with the new router; they need to have a newer 802.11g card installed.
Control Panel>Tools>Folder Options>File Types
chkdsk
It forces cooler air across the motherboard.

50. After replacing a processor - which of the following would be the NEXT step in reassembly?
SMTP
Apply thermal compound to the chip.
Convert the partition to NTFS.
WPA2