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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A user reports that their CAD files will display correctly in low resolution but not in high resolution after installing a new graphics card. Which of the following will MOST likely fix this problem?
Update the video card drivers to the latest version.
Microsoft WindowsVista Enterprise
Drive light is always on even when no programs are running. - Cannot perform any anti-virus updates.
C. Turn off SSID - enable WPA2 - implement MAC filtering and change key every 30 days

2. A technician has removed spyware from a users computer. Which of the following commands would BEST verify that all system files are intact and in their original versions?
Device Manager
sfc
Thermal compound is not on the processor
RJ-11

3. After a technician installs a new CMOS battery on a motherboard - which of the following will the technician have to change?
Connect the appropriate power cable.
192.168.1.1
System date/time
Performance Monitor

4. Which of the following will occur if too much thermal paste is used on a processor?
Check themanufacturers website.
The thermal paste will insulate heat around the processor.
64-bit WEP
Go to Control Panel> open User Accounts> Click Turn User Account Control On or Off> Click Continue>Clear the check box and click OK.

5. A technician is resolving a computers IP address to a hostname but cannot remember the correct switch. Which of the following can the technician use to find the correct switch?
RDP
Driver Verifier Manager
SSID broadcast
ping /?

6. A technician is upgrading an internal IDE drive in a laptop. Which of the following HDD types is the technician MOST likely using?
PATA
Port forwarding rules
Defrag the hard drive.
Parental Controls

7. Which of the following may be required if a system shuts down after installing a new high performance video card?
Device Manager
Higher wattage power supply
defrag
sigverif

8. A user states that their laser printer jams constantly. The unit is a little over seven years old and has had no maintenance. Which of the following is the MOST likely cause of this issue?
Disable System Restore -update virus definitions - restart in Safe Mode - run full scan.
RJ-11
Security Center
The rollers on the printer need to be replaced.

9. A technician suspects a virus has infected a users Windows XP Professional computer. Which ofthe following is the proper course of action?
Find the proper manufacturer documentation.
Disconnect the computer from the network.
Disable System Restore -update virus definitions - restart in Safe Mode - run full scan.
64-bit WEP

10. A user has a computer with a 100GB IDE hard drive formatted as a single FAT32 partition. This drive is only used to store data. The user adds a second 100GB hard drive and wants to mirror the two drives. When the user goes to disk management there is
Blu-Ray
Not enough physical RAM installed.
Convert both drives to a dynamic disk.
Windows Firewall

11. A customer wants to purchase a new motherboard that supports SLI. Which of the following will the new motherboard need to be able to do?
All sub-folders inherit the most restrictive permissions within the folder.
System date/time
Run a scan in Safe Mode.
Support multiple PCIe display adapters.

12. Multiple customers are reporting that network response time is very slow. The technician suspects that excessive broadcasts may be causing the problem. Which of the following is the BEST tool to troubleshoot this issue?
Drive light is always on even when no programs are running. - Cannot perform any anti-virus updates.
Netstat
C:UsersUser1
chkdsk /f

13. A client states that their Internet browser is running slow and there are multiple windows popping up onto the desktop. Which of the following is the BEST procedure to perform to resolve these issues?
Configure one of the HDD as master - and one as slave.
Disk Defragmenter
Update anti-virus and malware software and scan.
Toner probe

14. A user reports that they cannot access a file on the local D drive of their PC. This is a non-system/non-boot drive. The technician needs to run chkdsk without rebooting the system. Which of the following methods will meet this goal?
copied to a safe location and can be recovered using the antivirus program.
sfc
From the command line - run chkdsk utilizing the /x switch.
Blu-Ray

15. A customer states that their laptop has stability issues after a recent memory upgrade. Which of the following is the MOST likely cause?
The memory is not properly seated.
Connect the appropriate power cable.
cacls
rdisk.exe

16. New software has been installed on a workstation and now the workstation is not functioning properly. The user tried to uninstall the software to return the system back to normal but that did not work. Which of the following would be the BEST method
Blu-Ray
Use System Restore to restore the system to the point before the software was initially installed.
Look for another expansion slot elsewhere on the unit.
TCP/IP

17. How many hard drives are necessary to create a RAID 5 array?
Ntldr - boot.ini and ntdetect.com - or - IO.sys - boot.ini and ntboot.sys
Toggle the NUM lock key.
The fuser unit for damage
3

18. Which of the following should be disabled on a router - to use a static IP?
DHCP
System properties>Hardware>Driver Signing>Select ignore
A
the chip has to be seated properly and locked down to be detected.

19. A customer states they recently updated their system and now it will not boot properly in normal mode. Which of the following could be used from Safe Mode to correct the issue?
DHCP
The floppy drive
Loopback test
System Restore

20. Which of the following BEST explains the purpose of safe mode?
Boots the OS with minimum drivers
RJ-11
A
Check the DNS server addresses and verify they are current.

21. A user is getting ready to upgrade the graphics card in their computer with a performance PCIe graphics card. The user has verified that they have a 16x PCIe slot on their motherboard. Which of the following may also need to be upgraded?
Disk Manager
Modify
Boot into Safe Mode and remove browser helper objects.
Power supply

22. AWhich of the following components may cause a paper jam in a laser printer?
Faulty sensor - Worn paper feed roller
25
The computers CMOS battery has lost its charge.
Power supply

23. A technician needs to add a hard drive to a PC. The drive needs to support a transaction log requiring up to 3Gbps transfer speed. Which of the following storage types will meet this requirement?
Port 21 is open - The proxy setting in the antivirus application
Disk Manager
SATA v2
Increases read/write speed

24. When a SMART error is received on a computer - which of the following devices MOST likely has a problem?
Hard disk
The OS firewall is blocking the application.
ping windows.com
The user disabled theWiFi adapter with the hardware or software switch.

25. A user reports that after installing a PCIe video card into a system - the onboard video no longer displays. Which of the following is MOST likely the cause?
The BIOS detected the PCIe video card and disabled the onboard video.
Power Users
A virus has infected the system.
Device is disabled

26. A user wants to connect to a cellular network with a laptop while traveling. The laptop has aninternal cellular network card that is activated through the provider.Which of the following is the MOST likely reason that the card is not visible to the o
Cellular card is disabled in the BIOS.
Install the correct drivers.
ping localhost
disabled.

27. Each time a user tries to print a large color graphic the user receives an out of memory error message. The user needs to print the document now for an upcoming meeting. Which of the following would BEST solve the issue?
Instruct the user to decrease the graphics resolution of the image.
ipconfig /all
chkdsk
Blu-Ray

28. A user reports that they cannot install a new hard drive they purchased online. After further questioning - the technician finds out that the new hard drive is a solid state disk and the users PC is more than eight years old - currently running Windo
The PC only has IDE ports available for expansion - not the needed SATA ports.
Access Point
chkdsk
Boot to Safe Mode with Networking and attempt updates - Apply updates manually by downloading the definition files on another machine.

29. A technician purchases and installs a replacement motherboard for an older system. Which of the following should the technician do after the installation?
The paging file size settings need to be adjusted.
Update firmware.
Hard drive
Spooler service is running.

30. A user recently purchased an 802.11g-capable laptop - but reports their network connection speed is much slower than expected. The technician notes that while the users wireless signal strength is excellent - they are connected at just 11Mbps. Which
RAM failure
Manufacturer's website
The user is connected to an 802.11b wireless access point.
WPA-PSK

31. Which of the following BEST explains the purpose of the Windows Recovery Console?
Allows a system to boot into a limited shell with command line functions.
msconfig
Use a network firewall.
edit boot.ini

32. Which of the following boot.ini switches will allow a technician to install a non-default Windows splash screen?
ipconfig /all
/bootlogo /noguiboot
msconfig (choose startup from options)
C:Usersuser1Desktop

33. Which of the following is true for a 10/100 NIC running at full-duplex?
NIC will simultaneously transmit data in both directions at a time.
Higher wattage power supply
Change the jumper settings on the drive.
Remote Desktop

34. Which of the following actions creates a mount point?
PCIe graphics card
Map a new drive to an NTFS folder hosted by a different volume.
Port forwarding
CMOS battery

35. A user wants to record an over-the-air TV broadcast on their computer. Which of the following devices should the technician recommend?
Tuner card
chkdsk /f
tracert
c:users<<username>>

36. Which is of the following is the maximum file size for FAT32?
The LCD cable is pinched
Default Gateway
Disk Management MMC Plug-in
Four gigabytes

37. Which of the following computer management tools would be used to restart the print spooler in Windows XP?
Services
Use recovery console and the bootcfg /rebuild command.
Go to Control Panel (User Accounts and Family Safety) - User Accounts -Turn User Account Control on or off.
Uncheck Hide protected operating system files in folder options - Uncheck the read only attribute in file properties.

38. Which of the following adapter cards is MOST likely to require an additional power connector to operate properly?
DHCP
PCIe graphics card
Thermal compound
Look around the monitor for items that maybe interfering with the display.

39. A user is trying to boot a desktop PC from their A: drive. Which of the following devices is the user describing?
No device driver found
Remove the floppy disk.
The floppy drive
Not enough physical RAM installed.

40. A technician attempts to run chkdsk - but the system cannot locate it in the WinntSystem32 or WindowsSystem32 folders. Which of the following should the technician do to perform the chkdsk function?
The power supply does not provide enough wattage to power the new graphics card.
Have the user boot into Safe Mode by tapping F8 before Windows loads - and run the anti-virus scan once again.
Run Autochk.exe from the Windows Installation Disk.
DHCP

41. Which of the following is the MOST likely cause of the system losing the date and time after every reboot?
The first three octets of the MAC address.
Tuner card
From the command line: net start spooler - Open the Services MMC>right click Print Spooler>Start
The CMOS battery is failing.

42. After removing several obsolete programs from a PC - a user is experiencing slower than usuallyprocessing times. Which of the following would be the BEST way to speed up the processing?
SATA
Wireless access point
Use a trusted aggressive pop-up blocker. - Avoid notorious websites and hyperlinks.
Defrag the hard drive.

43. When the power supply of a PC is performing erratically - which of the following can be used to determine output voltage?
A multimeter
Satellite
Application
In the Control Panel - select Administrative Tools - select Services -click on the Print Spooler service and select start.

44. When printing a document an out of memory error is displayed on the printer. Which of the following is MOST likely the issue?
The file is too large for the printer.
Port forwarding rules
One hard drive must be configured as master - and one as slave.
The color depth is set too low. Open the Display Properties dialog box and set the Color Quality setting to Highest (64bit).

45. In which of the following locations is the Windows Vista local user settings found?
NIC will simultaneously transmit data in both directions at a time.
%userprofile%AppDataLocal
Change the jumper settings on the drive.
disabled.

46. Which of the following should be the FINAL step a technician should take once they have cleaned a system of a malware infection?
ping -t PC1
WindowsVista
Educate the user.
The ToggleKeys option is enabled.

47. A manager tells a technician that they cannot access the company's secure financial data stored on the accountants computer. The manager used to be able to access the files. Which of the following should the technician check?
Thermal compound
Permissions on the folder containing the financial data.
Task Scheduler
Default User - All Users

48. Which of the following can determine the type of RAM installed in a computer?
Check themanufacturers website.
SMTP
Wireless access point
C:Documents and SettingsUser1

49. Which of the following should a technician perform to check a hard disk for corruption?
A processor of equal speed to CPU 0
Upgrade the power supply to a higher wattage model.
Run the chkdsk command.
Clock multiplier

50. When troubleshooting a network connectivity issue - which of the following commands can BEST determine the IP address of the remote device that is causing the problem?
tracert
Remove all memory modules - power on the PC - listen and watch for the POST.
Blu-Ray
SMTP