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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A power outage caused a computer to shut off while the operating system was running. Which of the following would a technician run to make sure the operating system was not damaged?
tracert - ping
Run the chkdsk command.
chkdsk
Update the virus signatures.

2. A technician suspects that a power supply on a computer may be going bad. Which of the following tools would BEST diagnose the part?
The small space is causing overheating.
Convert the partition to NTFS.
Multimeter
Call a security technician to report.

3. A computer is failing to boot. Which of the following tools would be used FIRST in troubleshooting?
Power supply tester
Public Switched Telephone Network (PSTN)
Drive light is always on even when no programs are running. - Cannot perform any anti-virus updates.
Tuner card

4. A client has been unable to fix corruption of system files and does not have a backup or an Automated System Recovery (ASR) disk. Which of the following is the BEST action to take next?
Execute a Windows repair from the Windows setup media.
Satellite
Remove all memory modules - power on the PC - listen and watch for the POST.
Device conflict

5. Which of the following operating systems uses BitLocker to encrypt files on the hard drive?
very thin layer - making sure to cover the CPU
Solid state
run IPCONFIG /RENEW.
Microsoft WindowsVista Enterprise

6. A technician replaced an internal wireless card in a laptop. The card appears to be installed correctly in Device Manager - but is not able to view available wireless networks. Which of the following is MOST likely the problem?
The data cable is not seated properly.
msconfig
Internal antennas not connected.
The projector is not set to display the correct video source - The laptop is not set to display to the external video connector.

7. A technician discovers that applications are running very slow. Which of the following might solve the problem?
A faulty HDD connection
Set the CMOS jumper on the motherboard to clear
defrag
Wireless Router

8. A customer wants to guard against Spyware on a Windows Vista workstation. Which of the following default programs is installed for this purpose?
chkdsk
Windows Defender
SMTP
Enable MAC address filtering

9. Which of the following commands shows a graphical display of the drive or paths directory structure?
The BIOS needs to be updated.
The data cable is not seated properly.
Spooler service is running.
tree

10. A PCs system time is always incorrect until logging in to the PC. Which of the following is the MOST likely problem?
System Information
Replace the modem.
The CMOS battery needs to be replaced.
The fuser unit for damage

11. After replacing a processor - which of the following would be the NEXT step in reassembly?
The ToggleKeys option is enabled.
Mini PCI
Blu-Ray
Apply thermal compound to the chip.

12. A client is having problems retrieving their email. If their company uses IMAP - which of the following ports should be open by default on their email client?
The BIOS needs to be updated.
Loose DC jack
Disk Defragmentation
143

13. A technician needs to add a hard drive to a PC. The drive needs to support a transaction log requiring up to 3Gbps transfer speed. Which of the following storage types will meet this requirement?
Map a new drive to an NTFS folder hosted by a different volume.
The USB hub was not externally powered.
NTBTLOG.TXT
SATA v2

14. Which of the following will allow a technician to secure a wireless access point?
Enable MAC filtering
The power supply must have enough wattage to run all system hardware simultaneously.
remove the AC power.
Examine the print queue - stop and then restart the spooler service.

15. A user reports that after adding several programs and files the computer is running slower. Which of the following can a technician suggest to correct this issue?
WPA2
Enable MAC address filtering
Run defrag
Disconnect the computer from the network.

16. The technician is working on a computer and the air is dry. Which of the following choices is the BEST option?
In Disk Management create a volume on two or more dynamic disks.
ping -t PC1
Device Manager
Use a portable anti-static pad and wrist strap - ensuring all components remain on the mat - and the wrist strap is connected to the mat.

17. Which of the following commands would be used to display hidden files?
Task Scheduler
dir /a
System date/time
C:windowssystem - C:windows

18. A technician was asked to remediate a serious - on-going virus and spyware situation for a particular customer. Which of the following should the technician do?
C:Documents and SettingsUser1
Remediate the problem and then advise the customer on virus/spyware prevention.
There is no operating system on the hard drive.
DHCP

19. Where in Windows XP would a secondary DNS IP address be entered - that is used when the primary DNS server is unavailable?
attrib test.doc -r -a -s -h
Tuner card
Power supply voltages
NIC properties> Internet Protocol Properties

20. Which of the following BEST explains the error message Check boot path and disk hardware?
The LCD cable is pinched
BOOT.INI file is corrupt
Read only permissions
480Mbps

21. Which of the following procedures in a laptop would be needed to determine the type of RAM installed?
Oil from the skin can decrease coppers ability to conduct heat.
Power Users
The user plugged the headphones into the microphone jack.
Open the computers RAM compartment and inspect the labels.

22. When would be the optimum time to schedule a virus scan?
The thermal paste will insulate heat around the processor.
After working hours
The USB hub was not externally powered.
Mount the SATA drive into an available 3.5 drive bay. Connect one end of a data cable to the drives signal connector - and the other to the SATA 0 connector on the motherboard. Connect an available 15-pin power connector to the drive.

23. A customer reports that they are unable to access any network resources. To test the functionality of the customers NIC - the technician should use which of the following?
Examine the print queue - stop and then restart the spooler service.
Loopback test
NIC will transmit data in only one direction at a time.
The data cable is not seated properly.

24. A technician is troubleshooting a PC that will not obtain an IP address from the network. The NIC is setup for automatic IP addressing. Which of the following would be the MOST likely cause?
TRACERT
DHCP service has stopped
There are too many devices plugged into the USB hub.
De-select PausePrinting from within the Printer menu on the users computer.

25. A users laptop is constantly accessing the hard drive. Which of the following is the BEST solution?
The floppy drive
Keyboard
Add more RAM.
The BIOS needs to be updated.

26. A user states that their Windows XP computer is running extremely slowly. It has a P4 3.2GHz processor and 256MB of RAM. A technician opens Task Manager and sees that CPU usage is at 25% and PF Usage is at 314MB. Which of the following is MOST likely
Not enough physical RAM installed.
The ToggleKeys option is enabled.
The computers CMOS battery has lost its charge.
Pressing Ctrl-Alt-Del and selecting Task Manager - Right clicking on the task bar and selecting Task Manager.

27. A technician is implementing a small office home office (SOHO) wireless network. The technician would like to have a static network. Which of the following should the technician disable on the router?
The computer case was opened.
Two
DHCP
netstat -a

28. Which of the following paths is used to view the size of the paging file in Windows XP?
System Properties>Advanced Tab>Performance Options>Advanced Tab
Run ipconfig /release then ipconfig /renew
An AGP slot - A PCIe slot
The small space is causing overheating.

29. A customer reports that a home wireless network is slow after the completion of the new apartment building nearby. Which of the following is the MOST secure solution for the problem?
UAC
eSATA
Control Panel>Administrative Tools>Services>SQL service>start - My Computer>Manage>Services and Applications>Services>SQL service>start
Enable MAC filtering.

30. After a computer has been returned from having the system board replaced - the end user reports that they can no longer access their flash drive when it is plugged into the front USB ports. The keyboard and mouse are plugged into the rear USB ports a
The front USB ports were not connected to the system board header.
SSH
Internal antennas not connected.
System properties>Hardware>Driver Signing>Select ignore

31. A system powers on - begins POST - displays the BIOS version information and then hangs with the error message Error loading operating system. Which of the following is MOST likely cause of this issue?
Run Autochk.exe from the Windows Installation Disk.
Corrupt MBR
Install more RAM.
NIC will transmit data in only one direction at a time.

32. A device driver is not loading properly. If Boot Logging has been turned on - which of the following files will list the drivers that load on startup?
NTBTLOG.TXT
Check for a floppy disk in the FDD.
Unplug the CMOS battery - Switch on the reset jumper.
One of the sticks of RAM is not seated properly.

33. A laptop is connected to an external LCD projector. The computer boots up and the image is visible on the laptop screen but not via the projector. The cable from the laptop to the projector is connected on both ends and is a known good cable. The pro
Disable SSID broadcast
edit boot.ini
The projector is not set to display the correct video source - The laptop is not set to display to the external video connector.
tracert

34. Two employees share a computer. The computer has a locally attached USB printer. Both users are local administrators of the computer. Both employees login under their own accounts. Employee A can print with no issue; however - employee B cannot. No e
Security Center
Employee Bs profile is set to use a virtual printer as the default printer.
chkdsk
Loopback plug

35. Which of the following is the MOST likely cause of the system losing the date and time after every reboot?
Run a scan in Safe Mode.
Public Switched Telephone Network (PSTN)
In the Control Panel - select Administrative Tools - select Services -click on the Print Spooler service and select start.
The CMOS battery is failing.

36. Which of the following is the proper order for powering off and on network components?
Cable modem> router> computer
Boot into Safe Mode and remove browser helper objects.
Three
Copy the photos to a USB drive and copy to the new computer.

37. Which of the following command line utilities could be used to verify basic connectivity between two network devices?
7
The jumper is set to clear the BIOS settings
tracert - ping
SATA

38. After receiving a service has failed to start message - which of the following commands would be helpful in troubleshooting the issue?
ipconfig /all
remove the AC power.
services.msc
An AGP slot - A PCIe slot

39. If indexing is enabled on a local PC - which of the following will be directly affected?
File searching
WPA2
Firewall
Configure one of the HDD as master - and one as slave.

40. A technician is tracing a cable from a desk back to a patch panel in the wiring closet. The cables are not labeled. Which of the following tools would BEST trace the cable?
Induction toners
Faulty charging circuit
The projector is not set to display the correct video source - The laptop is not set to display to the external video connector.
The network card in the users computer has failed.

41. A user reports they are unable to access network resources. The users IP address is currently 169.254.0.1. On a network with DHCP configured - the user should be instructed to:
QoS
run IPCONFIG /RENEW.
PATA
Port forwarding

42. A technician has been asked to replace a hard drive in a laptop. The documentation calls for an IDE hard drive. Upon removal - the drive has an unfamiliar connector.Which of the following types of hard drives is in the laptop?
Windows Firewall
IDE but with an adapter
Device conflict
msconfig

43. Which of the following can be accessed with the Computer Management MMC snap-in tool?
PATA
Event Viewer Logs - Disk Management - Device Manager
Disk Defragmenter
Satellite

44. A user states they cannot eject the CD/DVD tray from their laptop to get a CD out. Which of the following could the user do to effectively remove the CD?
3
Format the drive and reload the system.
The location type is currently PUBLIC.
The technician failed to connect the antenna wires to theWiFi card.

45. A user gets an error that the SQL service is not started.Which of the following can the technician do to start the service?
TCP/IP
Pressing F6 during the install to load third party drivers
Control Panel>Administrative Tools>Services>SQL service>start - My Computer>Manage>Services and Applications>Services>SQL service>start
A processor of equal speed to CPU 0

46. Which of the following commands will make a new directory?
Keyboard
%userprofile%AppDataLocal
md
Start the PC in Enable VGA Mode; reboot after login in normal mode.

47. A technician is replacing the motherboard on a laptop. Which of the following should the technician do as a best practice?
get
Quarantined
Label every screws location and cable path - Ensure the technician wears an ESD strap.
C:users

48. Users are reporting their machines are losing connection to a central server during off hours - causing some processes that run after hours to stop. Which of the following commands would BEST confirm the problem?
Diskpart
DHCP
netstat
ping -t

49. A user states their laptop will not stay on unless they hold the AC adapter plug in a certain position. Which of the following is the MOST likely cause?
The projector is not set to display the correct video source - The laptop is not set to display to the external video connector.
Loose DC jack
Wireless Router
gpupdate /force

50. Which of the following will resolve the NTLDR is missing error during the boot process?
Remove the floppy disk.
Convert both drives to a dynamic disk.
tracert
The hard drive needs to be replaced.