Test your basic knowledge |

Comptia A + Computer Repair Practicals

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Which of the following can be accessed with the Computer Management MMC snap-in tool?






2. A client is having problems sending their email. If the company uses SMTP - which of the following ports is configured by default on their email client to allow mail out?






3. A technician is troubleshooting a laptop LCD monitor with an extremely dim screen. Which of the following is the cause?






4. A stop error message Unable to locate component is on a users machine. The message displays right after POST. Which of the following is the MOST likely cause of this issue?






5. A technician is trying to use the nslookup command. Which of the following needs to be installed before this command can be used?






6. A USB cable has a mini-USB connector on one end and two standard size connectors on the other. Which of the following is the purpose of the second connector?






7. A user reports they cannot access the Internet. The technician has verified the users browser settings. The users PC has a static IP configuration. Which of the following is the NEXT step the technician should take?






8. Which of the following permissions can be assigned when giving shared folder permissions but not when assigning NTFS permissions?






9. A user states that they can use their laptop when attached to AC power - but it will not charge a new battery. Which of the following is the MOST likely problem?






10. Operating system files for Windows Vista and Windows XP are located in which of the following?






11. A customer states they recently updated their system and now it will not boot properly in normal mode. Which of the following could be used from Safe Mode to correct the issue?






12. The recommended time to schedule an anti-virus scan is:






13. A customer wants to add an internal IDE drive with the ability to write DVDs. The computer currently has two IDE hard disk drives - one IDE CD writing optical drive and a DVD read-only IDE optical drive. Which of the following should the technician r






14. When using Device Manager - a red X indicates which of the following?






15. The customer brings their mini-tower and a new DVD/RW drive they want installed. The technician finds a second hard drive in an empty 5.25 bay connected to the secondary bus and jumpered as a slave. The ribbon cable will not stretch from the primary






16. A user reports that a PC boots to the error message Missing NTLDR. Which of the following problems could cause this error?






17. A user reports that an important file has been quarantined by the antivirus program. The technician should advise them the file has been:






18. Which of the following are methods to automatically update the antivirus application?






19. Which of the following command syntax tests if a Windows XP computer is configured to connect to the Internet?






20. A technician suspects a virus has infected a users Windows XP Professional computer. Which ofthe following is the proper course of action?






21. The office printer continually errors and will not print large documents. Upon inspection the maintenance code indicates an out of memory error. Which of the following is the BEST course of action?






22. Which of the following does the ping command do?






23. A hard drive set as a dynamic disk is moved from oneWindows computer to another. None of the disks are seen in My Computer. Which of the following tools would be BEST to start troubleshooting?






24. A workgroup user reports not being able to print to the new printer. Everyone else in the workgroup can print to the new printer and the user can still automatically send print jobs to the old printer. Which of the following will solve the issue?






25. A customer is experiencing screen issues on their aging laptop. The technician discovers that the laptop has a tendency to decrease/increase screen brightness without user intervention - and sometimes it completely loses screen brightness. There is h






26. A technician is replacing the motherboard on a laptop. Which of the following should the technician do as a best practice?






27. Which of the following commands allows a technician to scan protected files and check the files version?






28. A technician received a laptop that has a dimly lit display. The technician connects an external monitor and can see a fully functional display. Which of the following is the MOST likely cause?






29. When a SMART error is received on a computer - which of the following devices MOST likely has a problem?






30. Which of the following is the MOST secure wireless encryption?






31. Which of the following utilities determines how many CPU resources are being used by a service?






32. Which of the following wireless standards uses the 5GHz frequency?






33. When removing a malware infection from a machine - which of the following modes should be used?






34. Which of the following cable types should a technician use to support a 1Gbps SOHO LAN?






35. A technician is replacing a hard drive with a new 30GB drive formatted with FAT32. While transferring a 5GB file an error appears indicating that the new drive has insufficient space for the transfer. Which of the following is the cause of the proble






36. Which of the following tools could be used to test if a serial port on a laptop is functioning correctly?






37. A technician is troubleshooting a PC that continuously reboots. The fan works and the heatsink is in good condition. Which of the following should the technician check NEXT?






38. Which is of the following is the maximum file size for FAT32?






39. When configuring a wireless access point - which of the following options would BEST disable guest access?






40. A client is having problems retrieving their email. If their company uses IMAP - which of the following ports should be open by default on their email client?






41. A new firewall was installed and a customer reports that they can receive email but cannot send email. Which of the following protocols is being blocked?






42. A user reports that the video on their computer has gone out. After determining that the onboard video is bad - a technician needs to install a new video card. Which of the following would support a new video card installation?






43. A client has installed an additional 1GB of RAM in a computer to accommodate the requirements of a new application. When the application is run a Low on Virtual Memory warning appears. Which of the following steps needs to be taken?






44. A client has a problem with one of the workstations serial ports. Which of the following tools will diagnose the problem?






45. Which of the following commands should be used to resolve a file permission issue?






46. A technician is sent out to troubleshoot a Windows XP Media Center PC being used in acustomers enclosed home theatre. The customer describes symptoms of random system shutdowns - especially when the PC is being used to record media or watch lengthy h






47. A user wants to connect to a cellular network with a laptop while traveling. The laptop has aninternal cellular network card that is activated through the provider.Which of the following is the MOST likely reason that the card is not visible to the o






48. Which of the following PING command switches will not stop until the technician tells it to?






49. A technician is replacing a defective DVD drive. After installing the new device - the BIOS does not recognize the DVD drive. Which of the following is MOST likely the solution?






50. Good examples of malware prevention in Windows XP?