Test your basic knowledge |

Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Which of the following is the MOST important reason to select the proper wattage power supply for a computer?
dir /a
The power supply must have enough wattage to run all system hardware simultaneously.
Computer Management - Services MMC Plug-in
Support multiple PCIe display adapters.

2. The customer brings their mini-tower and a new DVD/RW drive they want installed. The technician finds a second hard drive in an empty 5.25 bay connected to the secondary bus and jumpered as a slave. The ribbon cable will not stretch from the primary
Move the secondary hard drive next to the primary hard drive and connect to the primary bus.Connect the new DVD drive as the slave on the secondary bus.
SMTP
CAT6
format

3. Users are reporting that a Vista feature asks them for confirmation before running most applications or making system changes. Which of the following is the name of this Vista feature and where should the technician direct users to turn the functiona
User Account Control; it can be turned off under User Accounts in the Control Panel.
Use a portable anti-static pad and wrist strap - ensuring all components remain on the mat - and the wrist strap is connected to the mat.
Update the BIOS.
Lid switch

4. Which of the following command line tools in Windows Vista is used for disk management?
Diskpart
Anti-static wrist strap
The SATA controller card was not set as a boot device in the computer BIOS.
C:Windows

5. Shortly after a technician installed additional RAM in a users Windows 2000 workstation - the computer became stuck in a reboot loop. Which of the following will MOST likely restore the computers normal operation?
Pop-ups
Driver Verifier Manager
One or more of the new memory modules are faulty and should be removed or replaced.
Faulty sensor

6. When using FTP to transfer files which of the following is used to retrieve a file from a remote server?
There is too much electrical interference for the signal.
Uncheck Hide protected operating system files in folder options - Uncheck the read only attribute in file properties.
get
3

7. A technician would like to install a new primary SATA drive into a computer. Which of the following scenarios BEST describes the physical setup required for this task?
Mount the SATA drive into an available 3.5 drive bay. Connect one end of a data cable to the drives signal connector - and the other to the SATA 0 connector on the motherboard. Connect an available 15-pin power connector to the drive.
One or more of the new memory modules are faulty and should be removed or replaced.
A. Use the built-in Guest account and set personal files to private.
The antivirus service is disabled.

8. A users system is locking up after the Windows logo screen on boot-up. Which of the following is the BEST reason for this?
Install a wireless range extender to boost the signal.
Examine the print queue - stop and then restart the spooler service.
The CPU is overheating.
The hard drive needs to be replaced.

9. A user wants to prevent certain individuals from using the Internet throughout the day in Windows Vista. Which of the following tools can be used to perform this action?
Parental Controls
There is no operating system on the hard drive.
Check Event Viewer to determine which service did not start - Run services.msc to see the state of each service listed.
Multimeter

10. Which of the following paths is used to view the size of the paging file in Windows XP?
C:Documents and SettingsUser1
System Properties>Advanced Tab>Performance Options>Advanced Tab
Thermal compound
Format from the command line - Disk Management MMC Snap-In

11. When using Device Manager - a red X indicates which of the following?
Device driver issues
Device is disabled
Spooler service is running.
format

12. A technician has recovered a system from a virus infection but some of the system files were compromised. Which of the following tools can be run from the run dialog box to replace or repair system files?
sfc /scannow
7
bootcfg /rebuild
Device Manager

13. Which of the following utilities - in Windows - can be configured to perform automatic disk defragmentation?
The floppy drive
Task Scheduler
The username and password are set to default.
The first three octets of the MAC address.

14. Which of the following could cause an Inaccessible boot drive error during the boot process?
D. IP address - Subnet mask - Gateway - MAC address - DNS - Lease obtained/expiration.
HDD failure
The CMOS battery is defective.
Any data on existing volumes will be permanently lost.

15. A user receives an Access is Denied error when trying to install an application on their computer. Which of the following should the technician check FIRST?
Connect an audio cable between the drive and the sound card
Perform a printhead alignment test.
\ALPHAC$
heck if user is a local administrator on the computer

16. A printer is suddenly not printing using Windows XP. Which of the following is the BEST procedure to get the printing restarted?
Listen for beep codes to determine if the video card needs reseated.
Remote Desktop
Examine the print queue - stop and then restart the spooler service.
The hard drive needs to be replaced.

17. A technician has completed a computer repair by editing the registry. Which of the following should the technician do NEXT?
Task Scheduler
Convert both drives to a dynamic disk.
Ensure all features of the system are functioning.
20

18. A technician wants to disable User Account Control (UAC) in Windows Vista. How can this feature be disabled?
Go to Control Panel> open User Accounts> Click Turn User Account Control On or Off> Click Continue>Clear the check box and click OK.
Apply thermal compound to the chip.
The user disabled theWiFi adapter with the hardware or software switch.
One hard drive must be configured as master - and one as slave.

19. Which of the following commands will result in all data being lost on the media selected?
User Account Control (UAC).
The use of a flash drive to copy the script into all the desktops.
D. IP address - Subnet mask - Gateway - MAC address - DNS - Lease obtained/expiration.
format

20. A technician is replacing a wireless router on an existing small office home office (SOHO) network. The SSID - WPA and DHCP information has been correctly added. Which of the following must also be addressed?
Disk Manager
The user is connected to an 802.11b wireless access point.
There is too much electrical interference for the signal.
The administrative password needs to be changed.

21. Which of the following is the BEST response upon seeing a STOP error in Windows XP?
Safe Mode
C:Documents and SettingsUser1
Write all of the error message down immediately.
Implement and install a drive encryption program on all company assets.

22. Which of the following is the cause if a user types in the letters U - I and O and displayed on the screen are the figures 4 - 5 and 6 on a laptop?
Toggle the NUM lock key.
Solid state drive
C:Program Files
A processor of equal speed to CPU 0

23. A technician has just installed an upgraded graphics card. The computers power turns off before it finishes booting. Which of the following is the cause of the problem?
Spooler service is running.
BitLocker drive encryption
The power supply does not provide enough wattage to power the new graphics card.
In the BIOS - enable WOL

24. Each time a user tries to print a large color graphic the user receives an out of memory error message. The user needs to print the document now for an upcoming meeting. Which of the following would BEST solve the issue?
netstat
The laptops AC adapter
Instruct the user to decrease the graphics resolution of the image.
msconfig

25. A client is having trouble connecting to their SOHO network. They use dynamic addresses through their home router. A technician performs an ipconfig /all from the command line and receives this output: Ethernet Adapter Local Area Connection Connectio
DHCP is disabled.
Blu-Ray
format
127.0.0.1

26. Which of the following specifies the MAXIMUM recommended distance of Bluetooth 1.0 devices?
Socket 754
ping
10 meters (33 feet)
Boot order in the BIOS

27. A power outage caused a computer to shut off while the operating system was running. Which of the following would a technician run to make sure the operating system was not damaged?
Move the secondary hard drive next to the primary hard drive and connect to the primary bus.Connect the new DVD drive as the slave on the secondary bus.
Change
Format from the command line - Disk Management MMC Snap-In
chkdsk

28. A user is experiencing system instability since upgrading to Windows XP Professional. After troubleshooting - the technician states it is a driver incompatibility issue. Which of the following Windows utilities allows a technician to monitor and trou
CPU 1
A
System Properties - Advanced - Performance
sigverif

29. A customer wants to ensure that their new drive has the fastest transfer speed. Which of the following technologies should be recommended?
SATA
Have the LCD screen replaced.
The use of a flash drive to copy the script into all the desktops.
A virus has infected the system.

30. Which of the following commands would be used to fix errors on the system disk?
chkdsk /f
Convert the partition to NTFS.
A. The host computer is a portable computer - USB devices cannot be converted to a dynamic disk.
Oil from the skin can decrease coppers ability to conduct heat.

31. Which of the following commands is used to discover a broken link in an Internet route?
Disk Management
ping localhost
tracert
msconfig (choose startup from options)

32. In Windows Vista - which of the following commands would be used to verify that the previous system shutdown routine was completely successful?
msconfig
tracert
chkntfs
IEEE 1394 card

33. A technician is installing a new SATA drive into an older computer. Which of the following conditions can prevent the technician from being successful?
Write all of the error message down immediately.
UAC
D. Power supply does not have the proper connections.
The memory is failing.

34. In Device Manage - an exclamation point next to a device indicates which of the following?
RAID controller and two drives
Device conflict
User Account Control; it can be turned off under User Accounts in the Control Panel.
The device is disabled.

35. A customer using Windows Vista wants to disable User Account Control (UAC). Which of the following responses should the technician give to explain the UAC?
Security Center
chkntfs
It is there to protect against any changes being made to the OS that may be harmful and could make the OS unstable.
The network card in the users computer has failed.

36. Which of the following will display a list of hardware components and peripherals installed on a computer and allow a technician to enable - disable - remove or reinstall their drivers?
Disk Management
The WLAN card is 802.11b.
DHCP
Device Manager

37. A user reports that a newly installed external CD-RW is not working. A technician is called and he notes the user has the CD-RW drive - a flash disk - a rarely used external hard drive and a wireless network adapter plugged into an external USB hub.
Event Viewer
Use a portable anti-static pad and wrist strap - ensuring all components remain on the mat - and the wrist strap is connected to the mat.
Task Manager
The USB hub was not externally powered.

38. A user is having printing issues and receives an error message that the print spooler is not running. Which of the following methods can be used to start the print spooler?
Connect the appropriate power cable.
In the Control Panel - select Administrative Tools - select Services -click on the Print Spooler service and select start.
Internal antennas not connected.
chkdsk

39. A system powers on - begins POST - displays the BIOS version information and then hangs with the error message Error loading operating system. Which of the following is MOST likely cause of this issue?
20
Clock multiplier
Corrupt MBR
The power supply is not supplying enough power.

40. A technician installs a SATA controller card and moves the hard drive cable from the system board o the SATA controller. The system POSTs and the controller BIOS recognizes the hard drive but oes not boot to the hard drive and start Windows. Which of
ping localhost
The SATA controller card was not set as a boot device in the computer BIOS.
Thermal compound
Tuner card

41. A user works daily with video production and needs portable storage which will allow them to transport their work back and forth from home. Taking the users storage and bandwidth requirements into consideration - which of the following would BEST sui
Turn the computer on and run chkdsk /r
All sub-folders inherit the most restrictive permissions within the folder.
Adware
An external hard drive connected viaeSATA.

42. To scan for corrupted system files - which of the following command-line applications would a technician use?
sfc
System Properties - Advanced - Performance
The deny was selected on all share permissions
RAID 0

43. A technician follows the manufacturers safety procedures and upgrades the RAM in a notebook computer from 512MB to 2GB. Upon starting the notebook - a pattern of beeping sounds occurs and there is no display. The new and old SODIMM modules are the sa
The memory is bad and must be replaced. - The BIOS is not at the latest revision.
bootcfg /rebuild
Ntldr - boot.ini and ntdetect.com - or - IO.sys - boot.ini and ntboot.sys
One device will need to be removed before an additional device will fit.

44. A technician is installing a wireless small office home office (SOHO) network and wants to hide the network visibility for security purposes. Which of the following should the technician configure to accomplish this task?
Turn off SSID broadcast.
xcopy
Clock multiplier
The USB plug is not seated properly. - The BIOS is not configured for USB support.

45. A technician is determining the baseline system requirements for new computers that their company is going to purchase. Which of the following system utilities should the technician run on the users existing PCs to help anticipate future system resou
Performance Monitor
Archive existing records and clear the application log.
Device Manager
BOOT.INI file is corrupt

46. Which of the following is the name of the Windows Vista application that will display items such as a clock - weather and thumbnails on the desktop at startup?
After working hours
Microsoft WindowsVista Enterprise
Sidebar
Add additional memory to the laser printer.

47. A user reports that their CAD files will display correctly in low resolution but not in high resolution after installing a new graphics card. Which of the following will MOST likely fix this problem?
Update the video card drivers to the latest version.
Using either FAT or NTFS - the limit is three - With extended partitions - there is no limit
The fuser is not working properly.
WPA2

48. A laptop needs a wireless card upgrade. The technician attempts to install the new card with no success. The wireless card is a newer 802.11b/g/n card and the laptop itself was manufactured seven years ago. Which of the following is the MOST likely p
Disk Management
Dependencies
Incorrect or corrupt driver
The laptop has the older miniPCI expansion slot and the new card uses miniPCI express.

49. Which of the following GUI utilities would be used to determine the MAC address of a network card?
The deny was selected on all share permissions
System Information
Task Scheduler
Filters

50. Which of the following commands would a technician use to disable startup programs in Windows XP?
Start>Run>typesfc /scannow>ok
RJ-11
msconfig
bootcfg /rebuild