Test your basic knowledge |

Comptia A + Computer Repair Practicals

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A client has a problem with one of the workstations serial ports. Which of the following tools will diagnose the problem?






2. Which of the following tools should a technician use when replacing a motherboard in a PC?






3. An end user in a company is trying to research a new product - but whenever they go to a particular website - they receive a message that they do not have access to this site. Which of the following is the MOST likely cause for this problem?






4. A customer wants to install a new writable optical drive. They have a very large collection of files and want the new drive to be able to archive. Which of the following drive technologies would allow them to archive their collection using the fewest






5. A user has a computer with a 100GB IDE hard drive formatted as a single FAT32 partition. The partition has 50GB of free space but the user receives an error when attempting to save a 5GB video file. Which of the following will resolve this issue?






6. Which of the following Microsoft encryption software provides the HIGHEST level of security for PCs running Windows Vista Enterprise or Ultimate Vista?






7. A customer requests that a technician setup a secure small office home office (SOHO) wirelessnetwork. Which of the following adds security to the network?






8. A user reports that their optical drive has power and they can put a disk in it - but it does not access the disk nor does the drive show in My Computer. Which of the following is the MOST likely reason?






9. A technician suspects that a power supply on a computer may be going bad. Which of the following tools would BEST diagnose the part?






10. A customer states that they can access all LAN resources but cannot access the Internet.Which of the following is the MOST likely cause?






11. The technician has to format a new hard drive as a FAT32 file system. The hard drive capacity is 80GB. How many partitions will the technician have to create to use all of the hard drive capacity?






12. A users system is locking up after the Windows logo screen on boot-up. Which of the following is the BEST reason for this?






13. Users in an office are having problems connecting to certain resources outside of their network. The technician suspects that a router on the network has failed. Which of the following tools can be used to determine the point of failure on the networ






14. AWhich of the following components may cause a paper jam in a laser printer?






15. A user running Windows XP experiences a power outage without first properly closing Windows. After rebooting - which of the following utilities can the user run to scan the hard drive and automatically fix errors?






16. Which of the following directory paths is the default profile folder for User1 in Windows 2000?






17. A customers office is located in their basement which is where the wireless router is located. The customers three desktop computers and network printer are hardwired. The customer reports a laptop connectivity issue in the second floor bedroom. Whic






18. A technician has installed a new wireless access point on an existing small office home office (SOHO) network with WPA security. All wireless computers connect to the new network except one computer that repeatedly asks for the key. Which of the foll






19. Which of the following will occur if too much thermal paste is used on a processor?






20. Which of the following commands would create an emergency repair disk for the Windows 2000 Professional operating system?






21. The new security feature in Vista that prevents programs from running with escalated privileges is called:






22. A technician has installed a maintenance kit on a laser printer and replaced all consumables. Which of the following should the technician do NEXT?






23. A customer cannot print certain PDF documents on their laser printer. The print job is a multi- page large PDF with multiple colors. Which of the following is the MOST likely solution?






24. A technician is troubleshooting a PC that lost connectivity to a network. Which of the following tools would the technician use to view the network card configuration?






25. Which of the following commands will allow a technician to disable startup programs?






26. There are four USB devices connected to a clients computer through a USB hub. The client states the external hard drive connected to this hub has had a dramatic deterioration in response time recently. Which of the following is the MOST likely cause?






27. A user reports that when powering on their computer only a black screen with a lone cursor appears. Which of the following is the FIRST step to determine the problem?






28. A customer reports that after upgrading their CPU - the system overheats and shuts itself down. Which of the following is MOST likely the cause?






29. Which of the following will display a list of hardware components and peripherals installed on a computer and allow a technician to enable - disable - remove or reinstall their drivers?






30. Which of the following does the ping command do?






31. After installing a single new RIMM memory module the system fails to start properly or recognize the new memory. Which of the following is MOST likely the problem?






32. In which of the following locations does Windows Vista create the user profiles?






33. Which of the following BEST explains the error message Check boot path and disk hardware?






34. A user reports they are unable to access network resources. The users IP address is currently 169.254.0.1. On a network with DHCP configured - the user should be instructed to:






35. A user has discovered that even though they are using the latest version of the anti-virus software - the computer is still being infected by a virus. Which of the following is the BEST solution for this problem?






36. A technician is replacing a hard drive with a new 30GB drive formatted with FAT32. While transferring a 5GB file an error appears indicating that the new drive has insufficient space for the transfer. Which of the following is the cause of the proble






37. The customer brings their mini-tower and a new DVD/RW drive they want installed. The technician finds a second hard drive in an empty 5.25 bay connected to the secondary bus and jumpered as a slave. The ribbon cable will not stretch from the primary






38. In Windows Vista - where would a technician find User1 desktop files?






39. The performance tab of Task Manager shows two CPUs. The system only has one physical CPU. Which of the following is the MOST likely cause?






40. When using Device Manager - a yellow QUESTION NO: mark indicates which of the following?






41. Which of the following will allow a technician to secure a wireless access point?






42. When installing additional memory in a notebook computer - the MOST important point to remember is:






43. In a Windows Vista workstation - a user reports that after installing a well-known Internet application certain network features do not function. Which of the following is MOST likely the issue?






44. AWindows XP machine will only boot up and display the command prompt. The technician needs to modify the boot.ini file. Which of the following commands would be used?






45. A technician is sent out to troubleshoot a Windows XP Media Center PC being used in acustomers enclosed home theatre. The customer describes symptoms of random system shutdowns - especially when the PC is being used to record media or watch lengthy h






46. Which of the following command syntax releases and renews an IP address in a Windows XP machine?






47. A technician would like to create a spanned volume on two basic disks. Which of the following steps must be completed?






48. When a SMART error is received on a computer - which of the following devices MOST likely has a problem?






49. When converting a dynamic disk to a basic disk in Windows - which of the following will occur?






50. Which of the following paths is used to view the size of the paging file in Windows XP?