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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. On a Windows Vista PC - where are the user files located?
The thermal paste will insulate heat around the processor.
nslookup
C:users
msconfig (choose startup from options)

2. A user reports that an important file has been quarantined by the antivirus program. The technician should advise them the file has been:
Look around the monitor for items that maybe interfering with the display.
copied to a safe location and can be recovered using the antivirus program.
USB
Disable System Restore -update virus definitions - restart in Safe Mode - run full scan.

3. The standard port monitor in Windows XP uses which of the following protocols to configure and monitor the printer device status?
C:Windows
Internal antennas not connected.
SNMP
Parental Controls

4. Which of the following BEST describes why a technician should avoid touching the copper piping on heat sinks?
System Information
DNS - HOSTS file
Oil from the skin can decrease coppers ability to conduct heat.
tracert

5. A technician is changing permissions on a folder. Which of the following is true regarding permissions?
RAM
HTTPS
Update the BIOS.
A deny permission overrides an allow permission.

6. A user wants to record an over-the-air TV broadcast on their computer. Which of the following devices should the technician recommend?
Services MMC Plug-in -Computer Management
Use the Recovery Console and command fixboot.
the chip has to be seated properly and locked down to be detected.
Tuner card

7. After removing several obsolete programs from a PC - a user is experiencing slower than usuallyprocessing times. Which of the following would be the BEST way to speed up the processing?
Defrag the hard drive.
nslookup
gpupdate /force
Connect only one of the power connections on the drive.

8. A technician has installed a maintenance kit on a laser printer and replaced all consumables. Which of the following should the technician do NEXT?
chkdsk
Reset the page count.
Boot in Safe Mode to remove.
The use of a flash drive to copy the script into all the desktops.

9. Which of the following tools would a technician use to reassign a drive letter?
The CMOS battery needs to be replaced.
The memory is failing.
The OS firewall is blocking the application.
Disk Management

10. Which of the following is the FIRST step a technician should take when installing a wireless network card?
Applications log
Try paper from a different package of paper.
Use recovery console and the fixboot command.
Read the manufacturers instructions.

11. A technician is installing Windows XP on a new SATA hard drive. The installation halts with a no bootable media found. Which of the following missing steps resulted in this error message?
convert
Pressing F6 during the install to load third party drivers
\ALPHAC$
The SATA controller card was not set as a boot device in the computer BIOS.

12. Which of the following commands will test a computers NIC for functionality?
TCP/IP
LCD power inverter.
HDD failure
ping localhost

13. During POST a beep can be heard - and the computer does not boot. Which of the following BEST describes the problem?
System Information
netsh firewall show state
RAM failure
Execute a Windows repair from the Windows setup media.

14. A customer states they cannot print and they are getting a message that the print spooler has not started. Which of the following will correct this error in the LEAST amount of time?
User Account Control (UAC).
Ntldr - boot.ini and ntdetect.com - or - IO.sys - boot.ini and ntboot.sys
One of the sticks of RAM is not seated properly.
From the command line: net start spooler - Open the Services MMC>right click Print Spooler>Start

15. Which of the following utilities - in Windows - can be configured to perform automatic disk defragmentation?
Parental Controls
CMOS battery
Task Scheduler
tracert - ping

16. Which of the following wireless encryption standards would provide the HIGHEST level of security?
ping localhost
Use System Restore to restore the system to the point before the software was initially installed.
WPA-PSK
The incorrect WEP is being used.

17. A user wants to add an optical drive to their computer to archive 100GB of data.Which of the following writable optical drives will allow them to archive this data using the fewest discs?
Blu-Ray
md
A thumb drive is connected to the PC.
Add an access point.

18. A technician is waiting for a user to power on their PC to begin troubleshooting a problem. The computer name is PC1. Which of the following commands can the technician run that will continuously check if the system is reachable?
Enable MAC filtering.
Power Users
ping -t PC1
The rollers on the printer need to be replaced.

19. In a Windows Vista workstation - a user reports that after installing a well-known Internet application certain network features do not function. Which of the following is MOST likely the issue?
Windows Firewall is blocking the port.
Safe Mode
Using Disk Manager - the new drive must be partitioned - Using Disk Manager - the new drive must be formatted.
Run Autochk.exe from the Windows Installation Disk.

20. A remote user is attempting to install a new external storage device on their computer. The user reports they only have one port open on the back of the device and the port is similar to the USB port their mouse is connected to. The port has a bevel
Toner probe
Use a portable anti-static pad and wrist strap - ensuring all components remain on the mat - and the wrist strap is connected to the mat.
They have been infected with malware.
IEEE 1394

21. Users in an office are having problems connecting to certain resources outside of their network. The technician suspects that a router on the network has failed. Which of the following tools can be used to determine the point of failure on the networ
tracert
Disable SSID broadcast
Cellular card is disabled in the BIOS.
Faulty sensor - Worn paper feed roller

22. Which of the following should a technician check FIRST if a Windows XP user is trying to print a document and is getting the error message Print sub-system not available?
The BIOS needs to be updated.
Spooler service is running.
Administrators - Power Users - Users - Guests
Support multiple PCIe display adapters.

23. Which of the following allows IP addresses to be assigned automatically?
msconfig
tracert
DHCP
The front USB ports were not connected to the system board header.

24. When installing additional memory in a notebook computer - the MOST important point to remember is:
No device driver found
UAC
CMOS battery
the chip has to be seated properly and locked down to be detected.

25. A user reports that after configuring the BIOS to boot to the hard drive first - the system still tries to boot from the optical drive. Which of the following is the MOST likely cause?
FAT32 cannot handle single files larger than 4GB.
attrib test.doc -r -a -s -h
Netstat
CMOS battery

26. AWhich of the following components may cause a paper jam in a laser printer?
Unplug the CMOS battery - Switch on the reset jumper.
Outdated signature files allowed a virus attack
The memory is not properly seated.
Faulty sensor - Worn paper feed roller

27. A user has installed a second hard drive into a computer and receives a message stating Invalid Boot Volume. Which of the following should a technician recommend to solve this problem?
CAT6
The BIOS needs to be updated.
Apply thermal compound to the chip.
Set the jumpers on both hard drives to C/S.

28. A user has a wireless network with four PCs and wants to add three more wireless PCs to a location that has poor signal strength. Which of the following devices would the technician add to the network?
Access Point
Enable MAC filtering.
One device will need to be removed before an additional device will fit.
DHCP is disabled.

29. A user is having printing issues and receives an error message that the print spooler is not running. Which of the following methods can be used to start the print spooler?
80
The floppy drive
during a time of low activity
In the Control Panel - select Administrative Tools - select Services -click on the Print Spooler service and select start.

30. There are four USB devices connected to a clients computer through a USB hub. The client states the external hard drive connected to this hub has had a dramatic deterioration in response time recently. Which of the following is the MOST likely cause?
There are too many devices plugged into the USB hub.
SMTP
Start the PC in Enable VGA Mode; reboot after login in normal mode.
netstat

31. Which of the following should be installed prior to attaching a heatsink to a processor?
Thermal compound
Check the functionality of the LCD cutoff switch
nslookup
Update the video card drivers to the latest version.

32. A user states their laptop will not stay on unless they hold the AC adapter plug in a certain position. Which of the following is the MOST likely cause?
The boot priority is set to CD-ROM in the BIOS.
Loose DC jack
Toner probe
sfc

33. A user wants to ensure that when they connect to a public Wi-Fi network that they are protected against attackers. Which of the following settings will help in preventing intrusion in Windows Vista?
Voltage setting
Event Viewer Logs - Disk Management - Device Manager
Blu-Ray
Enable Public location

34. A technician is adding a secondary IDE hard drive to an older system. After installation and the first boot - the drive is not showing in Disk Management. Which of the following is the MOST likely cause of the issue?
Two
sigverif
The new drives jumper is set for master.
Find the proper manufacturer documentation.

35. Which of the following is the proper order of user group rights - starting with the group having the most rights?
The USB hub was not externally powered.
Toner probe
A virus has infected the system.
Administrators - Power Users - Users - Guests

36. A client calls after connecting the keyboard and mouse to a new computer. The client indicates that neither the keyboard nor the mouse works. The technician has determined these devices are connected through the PS/2 ports. Which of the following rec
Make sure the PS/2 plugs and ports are color matched.
Disk Management MMC Plug-in
Check for a floppy disk in the FDD.
Disable the integrated video card.

37. A user states that their laser printer jams constantly. The unit is a little over seven years old and has had no maintenance. Which of the following is the MOST likely cause of this issue?
The rollers on the printer need to be replaced.
Uncheck Hide protected operating system files in folder options - Uncheck the read only attribute in file properties.
From the command line - run chkdsk utilizing the /x switch.
Windows Defender

38. A technician is troubleshooting a computer infected by a virus. After the technician is finished cleaning the drive - the technician should educate the customer on preventing further attacks by suggesting:
There are too many devices plugged into the USB hub.
CPU 1
Using Disk Manager - the new drive must be partitioned - Using Disk Manager - the new drive must be formatted.
the customer purchase anti-virus software - update the anti-virus software frequently - and not to open any emails unless familiar with the sender.

39. Users are reporting their machines are losing connection to a central server during off hours - causing some processes that run after hours to stop. Which of the following commands would BEST confirm the problem?
sfc
ping -t
ping /?
The power supply does not provide enough wattage to power the new graphics card.

40. After installing a high performance video adapter - the users computer reboots whenever resource intensive applications are run. Which of the following will MOST likely correct the problem?
DHCP
802.11n
Upgrade the power supply to a higher wattage model.
Instruct the user to decrease the graphics resolution of the image.

41. A user reports that their CAD files will display correctly in low resolution but not in high resolution after installing a new graphics card. Which of the following will MOST likely fix this problem?
The DHCP client is unable to obtain an IP address from the DHCP server.
Update the video card drivers to the latest version.
Run ipconfig /release then ipconfig /renew
Use a trusted aggressive pop-up blocker. - Avoid notorious websites and hyperlinks.

42. Which of the following should a technician perform to check a hard disk for corruption?
Determine the available wattage offered by the power supply andensure it meets the power needed for all of the system components.
rdisk.exe
Run the chkdsk command.
Examine the print queue - stop and then restart the spooler service.

43. A client has a problem with one of the workstations serial ports. Which of the following tools will diagnose the problem?
Cellular card is disabled in the BIOS.
The floppy drive
Cable modem> router> computer
Loop back plug

44. In Device Manage - an exclamation point next to a device indicates which of the following?
sfc
Task Manager
Device conflict
format

45. A technician notices that the computer locks up at times and maintains a high commit charge. Which of the following is the BEST solution to resolve this problem?
In the Control Panel - select Administrative Tools - select Services -click on the Print Spooler service and select start.
Tuner card
Install more RAM.
Use a portable anti-static pad and wrist strap - ensuring all components remain on the mat - and the wrist strap is connected to the mat.

46. Which of the following 802.11 standards by default uses the 2.4GHz frequency range and supports speeds up to 11Mbps?
A Blue I on a white field
Modify
B
The laptop has the older miniPCI expansion slot and the new card uses miniPCI express.

47. While using Windows Vista - a technician needs to access the Advanced Windows Firewall configuration page. Which of the following commands should the technician use?
Applications log
Administrators - Power Users - Users - Guests
System Properties>Advanced Tab>Performance Options>Advanced Tab
wf.msc

48. After installing multiple hard drives in a computer - the technician finds that some of the drives will intermittently be unavailable. Which of the following is the MOST likely reason that the drives are periodically unavailable?
The power supply is not supplying enough power.
Run a scan in Safe Mode.
Task Scheduler
192.168.1.1

49. Which of the following is true for a 10/100 NIC running at full-duplex?
The laptop has the older miniPCI expansion slot and the new card uses miniPCI express.
NIC will simultaneously transmit data in both directions at a time.
sigverif
Archive existing records and clear the application log.

50. It is a companys policy to shut down all workstations at the end of the day. However - the majority of employees are leaving disks in their workstations and upon start up the next morning they are receiving a NTLDR is missing error. Which of the foll
Change the Boot order in the BIOS.
The front side bus speed or clock multiplier is wrong.
CPU 1
WindowsVista