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Test your basic knowledge |
Comptia A + Computer Repair Practicals
Start Test
Study First
Subjects
:
certifications
,
comptia-a-+
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A technician installed a faster CPU and now the system will not start after the install. The technician removed and reseated the CPU with no positive results. The technician then installed a known good CPU with the same negative results. Which of the
SSID broadcast
Drive light is always on even when no programs are running. - Cannot perform any anti-virus updates.
The BIOS needs to be updated.
The CMOS battery is defective.
2. A user is experiencing system instability since upgrading to Windows XP Professional. After troubleshooting - the technician states it is a driver incompatibility issue. Which of the following Windows utilities allows a technician to monitor and trou
Cable modem> router> computer
25
The user has a USB drive in the system.
sigverif
3. In NTFS file permissions - which of the following permissions is an option?
Add additional RAM to the printer.
convert
Configure one of the HDD as master - and one as slave.
Modify
4. A user is reporting that the image on their CRT monitor is shaking and giving them eye strain. The technician notices the display is OK at first - then after a minute it begins wavering. Which of the following is the FIRST step the technician should
%userprofile%AppDataLocal
Install a wireless range extender to boost the signal.
Look around the monitor for items that maybe interfering with the display.
System date/time
5. Which of the following command line utilities could be used to verify basic connectivity between two network devices?
In the Control Panel - select Administrative Tools - select Services -click on the Print Spooler service and select start.
tracert - ping
Service Manager
Two Type II cards - One Type III card
6. A technician needs to check which ports are open in the Windows Firewall. Which of the following will allow the technician to view these settings?
The first three octets of the MAC address.
netsh firewall show state
FDD
The rollers on the printer need to be replaced.
7. A technician is replacing a hard drive with a new 30GB drive formatted with FAT32. While transferring a 5GB file an error appears indicating that the new drive has insufficient space for the transfer. Which of the following is the cause of the proble
Configure one of the HDD as master - and one as slave.
FAT32 cannot handle single files larger than 4GB.
Prevents unauthorized programs from being installed
xcopy
8. A technician received a laptop that has a dimly lit display. The technician connects an external monitor and can see a fully functional display. Which of the following is the MOST likely cause?
MSCONFIG
Inverter board
sigverif
The USB plug is not seated properly. - The BIOS is not configured for USB support.
9. Which of the following is a feature of Windows Vista User Account Control (UAC)?
dir /a
The device driver is not loaded.
Prevents unauthorized programs from being installed
Make sure the PS/2 plugs and ports are color matched.
10. Which of the following would a technician perform to cancel a print job?
Windows 2000
Click on the printer icon and select cancel.
Thermal compound is not on the processor
A. The host computer is a portable computer - USB devices cannot be converted to a dynamic disk.
11. A hard drive set as a dynamic disk is moved from oneWindows computer to another. None of the disks are seen in My Computer. Which of the following tools would be BEST to start troubleshooting?
The drive is a dynamic disk moved from another system.
Wireless Router
Loop back plug
Disk Management MMC Plug-in
12. A client reported that the network laser printer was not printing from the third tray. After repairing the issue - which of the following should the technician do NEXT?
Print a test page from all the trays.
Parental Controls
Connect an audio cable between the drive and the sound card
Diskpart
13. Which of the following is the FIRST step a technician should take when installing a wireless network card?
Reset the page count.
Turn off SSID broadcast.
Read the manufacturers instructions.
Disconnect the computer from the network.
14. Which of the following command line utilities can be used to check for open ports?
netstat
Adware
C:windowssystem - C:windows
Manufacturers guidelines for the beep codes
15. When turning on a PC a series of beeps is heard but no display is seen.Which of the following could be the issue?
A deny permission overrides an allow permission.
The memory is not installed correctly.
Application
Connects the processor to the main memory - measured in MHz
16. A user wants to connect to a cellular network with a laptop while traveling. The laptop has aninternal cellular network card that is activated through the provider.Which of the following is the MOST likely reason that the card is not visible to the o
format d: /q
Cellular card is disabled in the BIOS.
Upgrade the power supply to a higher wattage model.
Use a portable anti-static pad and wrist strap - ensuring all components remain on the mat - and the wrist strap is connected to the mat.
17. A client reports that the LCD on their laptop has no display - but outlines of the graphics can be seen from some angles and an external monitor displays will no issues.Which of the following is the MOST likely cause?
Clock multiplier
Drive light is always on even when no programs are running. - Cannot perform any anti-virus updates.
The device driver for the LCD is corrupt.
LCD backlight failure
18. Which of the following commands allows a technician to scan protected files and check the files version?
sfc
ipconfig /release then ipconfig /renew
CMOS battery
Go to Control Panel> open User Accounts> Click Turn User Account Control On or Off> Click Continue>Clear the check box and click OK.
19. Which of the following computer management tools would be used to analyze an application error in Windows XP?
Change the Boot order in the BIOS.
Event Viewer
CAT6
Use recovery console and the bootcfg /rebuild command.
20. A customer reports that all print outs from their laser printer are smeared. Which of the following is the MOST likely cause?
Disk Defragmentation
RAM
The fuser is not working properly.
Task Scheduler
21. Which of the following are methods to automatically update the antivirus application?
CMOS battery
C:Documents and SettingsUser1
FAT32 cannot handle single files larger than 4GB.
Use the Automatic Update feature built into the application - Use scripts.
22. Which of the following is the proper order of user group rights - starting with the group having the most rights?
From the command line: net start spooler - Open the Services MMC>right click Print Spooler>Start
Remove all memory modules - power on the PC - listen and watch for the POST.
Administrators - Power Users - Users - Guests
The computer case was opened.
23. A technician suspects that a power supply on a computer may be going bad. Which of the following tools would BEST diagnose the part?
Multimeter
Check themanufacturers website.
The system partition is corrupt - The boot.ini file has been deleted.
sfc
24. When configuring a wireless access point - which of the following options would BEST disable guest access?
Examine the print queue - stop and then restart the spooler service.
System Properties>Advanced Tab>Performance Options>Advanced Tab
Device Manager
Enable MAC address filtering
25. A stop error message Unable to locate component is on a users machine. The message displays right after POST. Which of the following is the MOST likely cause of this issue?
System file corruption
netstat -nr
ipconfig /all
DHCP
26. A technician has a work order to replace a failing hard drive on a PC. The PC is in an environment with constant vibration and dust. Which of the following hard drive types should the technician use as a replacement?
The memory is failing.
Solid state
The location type is currently PUBLIC.
The projector is not set to display the correct video source - The laptop is not set to display to the external video connector.
27. A user is trying to boot a desktop PC from their A: drive. Which of the following devices is the user describing?
The floppy drive
the chip has to be seated properly and locked down to be detected.
%systemdrive%Users
Hard disk
28. Which of the following is true for a 10/100 NIC running at half-duplex?
The hard drive needs to be replaced.
run IPCONFIG /RENEW.
Enable MAC address filtering
NIC will transmit data in only one direction at a time.
29. A technician is going to flash the BIOS on a laptop.Which of the following would the technician need to complete this task?
chkntfs
Enable MAC filtering
The laptops AC adapter
A processor of equal speed to CPU 0
30. Which of the following is true for a 10/100 NIC running at full-duplex?
NIC will simultaneously transmit data in both directions at a time.
C:users
Use the Recovery Console and command fixboot.
Sidebar
31. To scan for corrupted system files - which of the following command-line applications would a technician use?
In the BIOS - enable WOL
edit boot.ini
sfc
TCP/IP
32. Which of the following should be disabled on a router - to use a static IP?
C:UsersUser1Desktop
Lid switch
Spyware
DHCP
33. A user needs to use the IP address to connect to a remote device. Which of the following command line tools will determine the IP address using the hostname of a remote device?
Disable DHCP
The device is disabled.
Permissions on the folder containing the financial data.
nslookup
34. A user wants to add an optical drive to their computer to archive 100GB of data.Which of the following writable optical drives will allow them to archive this data using the fewest discs?
Blu-Ray
Defrag the hard drive.
chkdsk
20
35. Which of the following Microsoft encryption software provides the HIGHEST level of security for PCs running Windows Vista Enterprise or Ultimate Vista?
BitLocker drive encryption
FAT32 cannot handle single files larger than 4GB.
Update the video card drivers to the latest version.
There are too many devices plugged into the USB hub.
36. In Device Manage - an exclamation point next to a device indicates which of the following?
Device conflict
Drive light is always on even when no programs are running. - Cannot perform any anti-virus updates.
The OS firewall is blocking the application.
IEEE 1394
37. A technician has been tasked with setting up mirrored disk storage on a Windows XP computer. Which of the following should be installed FIRST?
Disable DHCP
RAID controller and two drives
ping -t
Task Scheduler
38. A new secondary hard drive was just installed into a computer running Windows XP but does not show up with a drive letter under My Computer.Which of the following needs to be done before the new drive will show up in My Computer?
Apply thermal compound to the chip.
check the hard drive to ensure it is working.
Using Disk Manager - the new drive must be partitioned - Using Disk Manager - the new drive must be formatted.
Run a scan in Safe Mode.
39. A technician is troubleshooting a PC that will not obtain an IP address from the network. The NIC is setup for automatic IP addressing. Which of the following would be the MOST likely cause?
PATA
DHCP service has stopped
Spooler service is running.
Start>Run>typesfc /scannow>ok
40. A technician wants to check the processor speed. Where can the technician find this information?
WPA2
One or more of the new memory modules are faulty and should be removed or replaced.
System Information
Look for another expansion slot elsewhere on the unit.
41. Each time a user tries to print a large color graphic the user receives an out of memory error message. The user needs to print the document now for an upcoming meeting. Which of the following would BEST solve the issue?
Diskpart
PATA
The OS firewall is blocking the application.
Instruct the user to decrease the graphics resolution of the image.
42. A three year old laptop fails to keep the accurate time. Which of the following is the MOST likelycause?
The file is too large for the printer.
Reseat and check all cables.
The CMOS battery is failing.
sigverif
43. On a Windows XP Professional computer - several service fails to start messages appear. Which of the following service property tabs would be viewed to verify service requirements?
Dependencies
Use recovery console and the bootcfg /rebuild command.
ExpressCard
Satellite
44. A technician notices that after Windows Vista loads - the antivirus software does not start properly. Which of the following is the problem?
Install a wireless range extender to boost the signal.
The small space is causing overheating.
The antivirus service is disabled.
80
45. A technician needs to access the files stored on the primary partition of a networked computer named ALPHA. The user of that computer has not setup any shared files or folders. Which of the following is an administrative share?
Spyware
Mini PCI
One of the sticks of RAM is not seated properly.
\ALPHAC$
46. A technician is troubleshooting a PC that is blocking SMTP requests. Which of the following ports will the technician need to open?
format
Outdated signature files allowed a virus attack
25
Default Gateway
47. Which of the following is the number of SCSI devices that can be added to a single narrow SCSI bus?
7
Archive existing records and clear the application log.
DHCP
Using either FAT or NTFS - the limit is three - With extended partitions - there is no limit
48. Which of the following is the default location for user account files in Windows Vista?
Look around the monitor for items that maybe interfering with the display.
TCP/IP
DHCP
C:users
49. A technician is sent out to troubleshoot a Windows XP Media Center PC being used in acustomers enclosed home theatre. The customer describes symptoms of random system shutdowns - especially when the PC is being used to record media or watch lengthy h
Performance Monitor
The small space is causing overheating.
Loose DC jack
The internal hard drive has failed and needs to be replaced.
50. 1/2 Which of the following actions should a technician take when the Service Control Manager reports - one or more services failed to start?
Check Event Viewer to determine which service did not start - Run services.msc to see the state of each service listed.
chkntfs
System date/time
The customers wireless card is not compatible with the new router; they need to have a newer 802.11g card installed.