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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Which of the following procedures in a laptop would be needed to determine the type of RAM installed?
The projector is not set to display the correct video source - The laptop is not set to display to the external video connector.
A thumb drive is connected to the PC.
Open the computers RAM compartment and inspect the labels.
Call a security technician to report.

2. A technician is adding a new device to a system and is unable to find the driver disk. Which of the following is he BEST place to retrieve the latest drivers?

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3. Which of the following commands can be executed from the run line in Windows XP?
Increases read/write speed
Modify
NTBACKUP.EXE
msconfig

4. Which of the following command will display a list of folders and files?
Connect an audio cable between the drive and the sound card
dir
Disconnect the computer from the network.
attrib test.doc -r -a -s -h

5. A technician receives a call from a laptop user that recently purchased a new wireless router. The user claims the laptop cannot connect to the new wireless router. The technician finds out that the router is an 802.11g model and the customers laptop
UAC
Service Manager
The customers wireless card is not compatible with the new router; they need to have a newer 802.11g card installed.
The boot priority is set to CD-ROM in the BIOS.

6. A customer reports that all print outs from their laser printer are smeared. Which of the following is the MOST likely cause?
tracert
The fuser is not working properly.
defrag
ping windows.com

7. Which of the following utilities would the technician use to disable a service?
Read only permissions
Employee Bs profile is set to use a virtual printer as the default printer.
25
Service Manager

8. Operating system files for Windows Vista and Windows XP are located in which of the following?
C:windowssystem - C:windows
The fuser is not working properly.
Connects the processor to the main memory - measured in MHz
HTTPS

9. A technician wants domain group policy changes on a Windows XP computer to immediately propagate. Which of the following commands should the technician use?
Set the jumpers on both hard drives to C/S.
480Mbps
gpupdate /force
My Computer>Properties>Remote Tab>Allow Users to connect remotely to this computer>Select Remote Users.

10. Which of the following commands allows a technician to scan protected files and check the files version?
sfc
Diskpart
The memory is not installed correctly.
dir

11. During boot - a technician gets the error message Windows could not start because of a computer disk hardware configuration problem. Which of the following is the MOST likely cause of this message?
Voltage setting
BOOT.INI deleted
Using either FAT or NTFS - the limit is three - With extended partitions - there is no limit
A. The host computer is a portable computer - USB devices cannot be converted to a dynamic disk.

12. Which of the following command syntax releases and renews an IP address in a Windows XP machine?
Check themanufacturers website.
Uncheck Hide protected operating system files in folder options - Uncheck the read only attribute in file properties.
ipconfig /release then ipconfig /renew
Port forwarding

13. After installing a new processor - the system reports the CPU is not running at the correct speed. Which of the following is the MOST likely cause?
The CMOS battery is failing.
Disconnect the computer from the network.
Corrupt MBR
The front side bus speed or clock multiplier is wrong.

14. A technician was asked to remediate a serious - on-going virus and spyware situation for a particular customer. Which of the following should the technician do?
The permissions are inherited by all files and folders within that folder.
Four gigabytes
System Properties>Advanced>Environment variables>System variables
Remediate the problem and then advise the customer on virus/spyware prevention.

15. Which of the following is a feature of Windows Vista User Account Control (UAC)?
Try paper from a different package of paper.
Prevents unauthorized programs from being installed
Allows a system to boot into a limited shell with command line functions.
Remove all memory modules - power on the PC - listen and watch for the POST.

16. A customer wants to check whether they have the necessary tools enabled to prevent intrusions and virus attacks on a Windows Vista workstation. Which of the following tools can be used to display the current configuration?
Security Center
WPA-PSK
Use a portable anti-static pad and wrist strap - ensuring all components remain on the mat - and the wrist strap is connected to the mat.
Remote Desktop

17. It is a companys policy to shut down all workstations at the end of the day. However - the majority of employees are leaving disks in their workstations and upon start up the next morning they are receiving a NTLDR is missing error. Which of the foll
Change the Boot order in the BIOS.
System Properties>Advanced>Environment variables>System variables
Go to Control Panel (User Accounts and Family Safety) - User Accounts -Turn User Account Control on or off.
Adware

18. A user cannot access the Internet via a proxy server. Which of the following ports needs to be set on the web browser proxy to allow HTTP traffic?
Task Manager
RJ-11
80
QoS

19. A user reports that they cannot install a new hard drive they purchased online. After further questioning - the technician finds out that the new hard drive is a solid state disk and the users PC is more than eight years old - currently running Windo
Control Panel>Administrative Tools>Services>SQL service>start - My Computer>Manage>Services and Applications>Services>SQL service>start
Uncheck Hide protected operating system files in folder options - Uncheck the read only attribute in file properties.
The PC only has IDE ports available for expansion - not the needed SATA ports.
wf.msc

20. Which of the following boot.ini switches will allow a technician to install a non-default Windows splash screen?
NTBACKUP.EXE
/bootlogo /noguiboot
chkdsk
Cable modem> router> computer

21. A technician is using msconfig and the OS does not recognize this as a valid command. Which of the following operating systems is the technician troubleshooting?
Device Manager
The memory is failing.
Windows 2000
Heatsink / cooling fan - Motherboard

22. Which of the following BEST explains the purpose of the Windows Recovery Console?
Corrupt MBR
The data cable is not seated properly.
Allows a system to boot into a limited shell with command line functions.
Device driver issues

23. A user has a toolbar installed that appears to be connected to Spyware. Which of the following is the BEST way to remove it?
RJ-11
Configure one of the HDD as master - and one as slave.
DHCP
Boot into Safe Mode and remove browser helper objects.

24. A client is having problems sending their email. If the company uses SMTP - which of the following ports is configured by default on their email client to allow mail out?
Check the DNS server addresses and verify they are current.
Check for a floppy disk in the FDD.
25
Multimeter

25. AWindows XP machine will only boot up and display the command prompt. The technician needs to modify the boot.ini file. Which of the following commands would be used?
Run the chkdsk command.
Boot into the recovery console and runchkdsk /r
C:Windows
edit boot.ini

26. A user reports that their Windows XP PC booted to a desktop which is presented with very rough colors and poor detail on all images displayed.Which of the following is the MOST likely cause and solution of the problem?
Convert both drives to a dynamic disk.
The color depth is set too low. Open the Display Properties dialog box and set the Color Quality setting to Highest (64bit).
PATA
Solid state drive

27. A technician installs 8GB of RAM into a computer. The memory is properly detected by the system BIOS; however - the System Properties applet is reporting less than 4GB. Which of the following BEST describes the cause of this discrepancy?
Faulty charging circuit
Call a security technician to report.
The thermal paste will insulate heat around the processor.
The computer has a 32-bit version of Windows XP installed.

28. A user wants to add an optical drive to their computer to archive 100GB of data.Which of the following writable optical drives will allow them to archive this data using the fewest discs?
Blu-Ray
Event Viewer
Disable SSID broadcast
Press F8 and select Disable Automatic Restart on System Failure.

29. A user reports that even though their anti-virus program is detecting and removing viruses on their system - the malware returns after successive restarts on their Windows Vista machine. The user has restarted the machine four times already. Which of
C:Documents and SettingsUser1
Enable MAC address filtering
Have the LCD screen replaced.
Have the user boot into Safe Mode by tapping F8 before Windows loads - and run the anti-virus scan once again.

30. The recommended time to schedule an anti-virus scan is:
C:users
during a time of low activity
Using either FAT or NTFS - the limit is three - With extended partitions - there is no limit
Incorrect or corrupt driver

31. Good examples of malware prevention in Windows XP?
Upgrade the power supply to a higher wattage model.
Lid switch
Use a trusted aggressive pop-up blocker. - Avoid notorious websites and hyperlinks.
Press F8 and select Disable Automatic Restart on System Failure.

32. Shortly after a technician installed additional RAM in a users Windows 2000 workstation - the computer became stuck in a reboot loop. Which of the following will MOST likely restore the computers normal operation?
Device Manager
netstat -a
One or more of the new memory modules are faulty and should be removed or replaced.
My Computer>Properties>Remote Tab>Allow Users to connect remotely to this computer>Select Remote Users.

33. A technician installs a SATA controller card and moves the hard drive cable from the system board o the SATA controller. The system POSTs and the controller BIOS recognizes the hard drive but oes not boot to the hard drive and start Windows. Which of
The USB hub was not externally powered.
System Restore
tracert
The SATA controller card was not set as a boot device in the computer BIOS.

34. Which of the following utilities - in Windows - can be configured to perform automatic disk defragmentation?
The rollers on the printer need to be replaced.
Task Scheduler
Ntldr - boot.ini and ntdetect.com - or - IO.sys - boot.ini and ntboot.sys
ping -t

35. A user states that their laser printer jams constantly. The unit is a little over seven years old and has had no maintenance. Which of the following is the MOST likely cause of this issue?
Backlight failure
Sidebar
The rollers on the printer need to be replaced.
Performance Monitor

36. A user is having printing issues and receives an error message that the print spooler is not running. Which of the following methods can be used to start the print spooler?
xcopy
remove the CMOS battery.
net view
In the Control Panel - select Administrative Tools - select Services -click on the Print Spooler service and select start.

37. A technician attempts to run chkdsk - but the system cannot locate it in the WinntSystem32 or WindowsSystem32 folders. Which of the following should the technician do to perform the chkdsk function?
Access Point
The small space is causing overheating.
Run Autochk.exe from the Windows Installation Disk.
Loopback plug

38. A client has returned a computer with a hard drive that has failed twice. Which of the following should the technician check in the computer?
Port forwarding rules
Power supply voltages
From the command line: net start spooler - Open the Services MMC>right click Print Spooler>Start
DHCP

39. After installing multiple hard drives in a computer - the technician finds that some of the drives will intermittently be unavailable. Which of the following is the MOST likely reason that the drives are periodically unavailable?
run IPCONFIG /RENEW.
Two
USB
The power supply is not supplying enough power.

40. A clients PC is having problems connecting to a certain website. Which of the following tools would be used to evaluate the hops taken from the clients PC to the website?
C:users
TRACERT
Disable DHCP
The CMOS battery is failing.

41. Which of the following commands will allow a technician to disable startup programs?
Any data on existing volumes will be permanently lost.
Driver Verifier Manager
msconfig (choose startup from options)
netstat

42. A technician would like to install a new primary SATA drive into a computer. Which of the following scenarios BEST describes the physical setup required for this task?
Mount the SATA drive into an available 3.5 drive bay. Connect one end of a data cable to the drives signal connector - and the other to the SATA 0 connector on the motherboard. Connect an available 15-pin power connector to the drive.
NTBTLOG.TXT
20
The customers wireless card is not compatible with the new router; they need to have a newer 802.11g card installed.

43. A technician is installing Windows XP on a new SATA hard drive. The installation halts with a no bootable media found. Which of the following missing steps resulted in this error message?
20
disabled.
My Computer>Properties>Remote Tab>Allow Users to connect remotely to this computer>Select Remote Users.
Pressing F6 during the install to load third party drivers

44. A customer has asked a technician to configure a RAID array that will provide data protection using the fewest number of disks. The computer has room for two additional drives. Which of the following RAID levels should be configured?
Remove all memory modules - power on the PC - listen and watch for the POST.
The power button is not working.
RAID Level 1
Run the chkdsk command.

45. A technician has been asked to replace a hard drive in a laptop. The documentation calls for an IDE hard drive. Upon removal - the drive has an unfamiliar connector.Which of the following types of hard drives is in the laptop?
ping localhost
IDE but with an adapter
Look around the monitor for items that maybe interfering with the display.
Diskpart

46. When getting an Inaccessible boot drive error - the FIRST step to solve the issue should be to:
C:Windows
HDD failure
IEEE 1394
check the hard drive to ensure it is working.

47. Which of the following command syntax tests if a Windows XP computer is configured to connect to the Internet?
ping windows.com
The fans are not cooling properly.
C:Program Files
chkdsk

48. A technician has installed a maintenance kit on a laser printer and replaced all consumables. Which of the following should the technician do NEXT?
A multimeter
Reset the page count.
Computer Management - Services MMC Plug-in
The CMOS battery is defective.

49. A user reports they would like to install a larger HDD but is not sure what type to buy. The user wants the technician to check and verify the type of HDD needed. The technician opens the case and looks at the HDD connectors they see a single thin ca
The customers DNS server is unavailable.
A faulty HDD connection
SATA
WindowsVista

50. A technician is replacing a defective DVD drive. After installing the new device - the BIOS does not recognize the DVD drive. Which of the following is MOST likely the solution?
BCD
Change the jumper settings on the drive.
Replace the BIOS chip - Restore from backup
Power supply tester