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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. When combining NTFS and Share permissions - which of the following is true?
SMTP
ping localhost
The most restrictive permission overrides
Disconnect the computer from the network.

2. A technician is repairing a computer that will not start up. The technician notices the power button does not display any lights and the LED on the motherboard is off. Which of the following is the cause of the problem?
Disable System Restore -update virus definitions - restart in Safe Mode - run full scan.
RAID Level 1
Power supply
Perform a printhead alignment test.

3. A technician uses DHCP for all computers on the network and static IP addresses for all printers on the network. Which of the following will enforce this policy?
ping -t
Exclude the printers IP addresses from the DHCP scope.
Diskpart
CPU 1

4. Which of the following boot.ini switches will allow a technician to install a non-default Windows splash screen?
Not enough physical RAM installed.
/bootlogo /noguiboot
The computer case was opened.
Enable MAC filtering

5. A technician received a laptop that has a dimly lit display. The technician connects an external monitor and can see a fully functional display. Which of the following is the MOST likely cause?
Determine the available wattage offered by the power supply andensure it meets the power needed for all of the system components.
Services
Inverter board
Solid state

6. A user reports they can no longer change the web browser home page. Which of the following is MOST likely the problem?
RJ-11
They have been infected with malware.
Task Manager
The Network Location Type is Public.

7. Which of the following commands can be executed from the run line in Windows XP?
Configure a MAC filter for the permitted laptops.
Convert both drives to a dynamic disk.
The power supply is not supplying enough power.
msconfig

8. A user would like secure file encryption on their new Windows Vista Enterprise PC. The user informs the technician that they do not wish to spend extra money on a solution. Which of the following is the BEST recommendation for the technician to make
The proxy server has been configured to block the site.
Turn on and configure BitLocker.
There is no operating system on the hard drive.
Quarantined

9. After installing a high performance video adapter - the users computer reboots whenever resource intensive applications are run. Which of the following will MOST likely correct the problem?
Problem with the developing drum
Upgrade the power supply to a higher wattage model.
RAID 0
The power supply must have enough wattage to run all system hardware simultaneously.

10. A technician is troubleshooting a PC that is blocking SMTP requests. Which of the following ports will the technician need to open?
Educate the user.
25
tree
Open the computers RAM compartment and inspect the labels.

11. A user reports that a newly installed external CD-RW is not working. A technician is called and he notes the user has the CD-RW drive - a flash disk - a rarely used external hard drive and a wireless network adapter plugged into an external USB hub.
Spooler service is running.
Label every screws location and cable path - Ensure the technician wears an ESD strap.
The USB hub was not externally powered.
Support multiple PCIe display adapters.

12. If indexing is enabled on a local PC - which of the following will be directly affected?
Run the chkdsk command.
File searching
Connects the processor to the main memory - measured in MHz
TRACERT

13. Which of the following features can be identically configured on a wireless access point and in the wireless network OS settings?
MAC filtering
The SSID
Device driver issues
Power supply

14. Which of the following commands will duplicate entire directories from one location to another?
Execute a Windows repair from the Windows setup media.
A local administrator must install the application.
xcopy
format d: /q

15. A user reports that their Windows XP PC booted to a desktop which is presented with very rough colors and poor detail on all images displayed.Which of the following is the MOST likely cause and solution of the problem?
check the hard drive to ensure it is working.
Uncheck Hide protected operating system files in folder options - Uncheck the read only attribute in file properties.
C:UsersUser1Desktop
The color depth is set too low. Open the Display Properties dialog box and set the Color Quality setting to Highest (64bit).

16. Which of the following will allow and deny Internet traffic?
Firewall
Prevents unauthorized programs from being installed
Adware
rdisk.exe

17. Which of the following can be accomplished from the System Configuration utility?
The user is connected to an 802.11b wireless access point.
Disk Manager
MAC filtering
Disable services at startup - Disable start up programs.

18. A user states that their laser printer jams constantly. The unit is a little over seven years old and has had no maintenance. Which of the following is the MOST likely cause of this issue?
The jumper is set to clear the BIOS settings
Using either FAT or NTFS - the limit is three - With extended partitions - there is no limit
Spooler service is running.
The rollers on the printer need to be replaced.

19. A device driver is not loading properly. If Boot Logging has been turned on - which of the following files will list the drivers that load on startup?
SATA
25
NTBTLOG.TXT
64-bit WEP

20. Which of the following steps will allow a technician to disable the prompting of the requirement for digital signatures of newly installed device drivers?
System properties>Hardware>Driver Signing>Select ignore
Permissions on the folder containing the financial data.
The hard drive needs to be replaced.
Loopback test

21. A technician is replacing a wireless router on an existing small office home office (SOHO) network. The SSID - WPA and DHCP information has been correctly added. Which of the following must also be addressed?
LCD power inverter.
SATA
Oil from the skin can decrease coppers ability to conduct heat.
The administrative password needs to be changed.

22. A Windows computer receives a stop error (e.g. bluescreen) on boot. Which of the following when run from recovery console could correct the issue?
nslookup
Mini PCI
chkdsk
The amount of memory

23. A technician is troubleshooting a PC that will not obtain an IP address from the network. The NIC is setup for automatic IP addressing. Which of the following would be the MOST likely cause?
Blu-Ray
DHCP service has stopped
Device Manager
The user disabled theWiFi adapter with the hardware or software switch.

24. A customers office is located in their basement which is where the wireless router is located. The customers three desktop computers and network printer are hardwired. The customer reports a laptop connectivity issue in the second floor bedroom. Whic
Applications log
Install a wireless range extender to boost the signal.
Determine the available wattage offered by the power supply andensure it meets the power needed for all of the system components.
Remove all memory modules - power on the PC - listen and watch for the POST.

25. A technician needs to add a second processor to a computers motherboard. In which of the following sockets must the processor be installed?
SNMP
That the proper amount of thermal paste has been applied.
Loose DC jack
CPU 1

26. A technician has received a BIOS update and wants to install it on a clients computer. Which of the following should be done before the BIOS update is installed?
Add additional memory to the laser printer.
Backup theclients data onto removable media.
diskmgmt.msc
MBSA

27. A technician replaces two 1GB DIMMs with two 2GB DIMMs. When the installed RAM amount is verified in Windows Vista - only 3GB appears. Which of the following is the MOST likely cause?
Windows Vista 32-bit can only address up to 3GB of memory.
The boot priority is set to CD-ROM in the BIOS.
The use of a flash drive to copy the script into all the desktops.
Cellular card is disabled in the BIOS.

28. Which of the following wireless standards uses the 5GHz frequency?
CAT6
Multimeter
C. Turn off SSID - enable WPA2 - implement MAC filtering and change key every 30 days
802.11a

29. A user has a computer with a 100GB IDE hard drive formatted as a single FAT32 partition. The partition has 50GB of free space but the user receives an error when attempting to save a 5GB video file. Which of the following will resolve this issue?
Device Manager
Convert the partition to NTFS.
PATA
In Disk Management create a volume on two or more dynamic disks.

30. A customer states they cannot print and they are getting a message that the print spooler has not started. Which of the following will correct this error in the LEAST amount of time?
From the command line: net start spooler - Open the Services MMC>right click Print Spooler>Start
Copy the photos to a USB drive and copy to the new computer.
Microsoft WindowsVista Enterprise
FAT32 cannot handle single files larger than 4GB.

31. AWindows XP machine will only boot up and display the command prompt. The technician needs to modify the boot.ini file. Which of the following commands would be used?
Set the jumpers on both hard drives to C/S.
Two
edit boot.ini
Check themanufacturers website.

32. A technician wants to hide the wireless router's ID. Which of the following would accomplish this?
Disk Management MMC Plug-in
Disable SSID broadcast
Oil from the skin can decrease coppers ability to conduct heat.
The amount of memory

33. While powering up a desktop PC - the unit will repeat three short beeps and will not POST. Which of the following is MOST likely the problem?
The internal hard drive has failed and needs to be replaced.
Install an updated firmware on the BIOS
Create a striped set.
The memory is failing.

34. A technician has properly setup a workgroup with multiple Windows XP and Vista PCs. The Windows Vista users report they are unable to see other PCs in the workgroup. The technician has tested connectivity with the ping command and all replied. Which
services.msc
Increases read/write speed
The location type is currently PUBLIC.
Use the Automatic Update feature built into the application - Use scripts.

35. A user reports that browser windows keep opening on their own after the user has closed their browser. Which of the following is occurring?
tracert
Corrupt MBR
The floppy drive
Pop-ups

36. A technician installed a new wireless access point on an existing small office home office (SOHO) network with a selective security option enabled. All wireless computers connect to the new network except one computer that cannot connect the wireless
ping windows.com
The network uses MAC filtering.
Replace the power supply.
MAC filtering - Disable SSID broadcast

37. Good examples of malware prevention in Windows XP?
Use a trusted aggressive pop-up blocker. - Avoid notorious websites and hyperlinks.
sfc
The OS firewall is blocking the application.
Connect only one of the power connections on the drive.

38. A user reports that email is working but they are unable to access the Internet. Which of the following is the NEXT step in solving the issue?
Using either FAT or NTFS - the limit is three - With extended partitions - there is no limit
wf.msc
MAC filtering - Disable SSID broadcast
Check the DNS server.

39. Which of the following commands will show print and file shares on a PC?
The BIOS detected the PCIe video card and disabled the onboard video.
net view
msconfig
The user is connected to an 802.11b wireless access point.

40. In which of the following locations is the Windows Vista local user settings found?
%userprofile%AppDataLocal
Run Autochk.exe from the Windows Installation Disk.
The CMOS battery is failing.
Induction toners

41. A client has returned a computer with a hard drive that has failed twice. Which of the following should the technician check in the computer?
Spooler service is running.
Install more RAM.
C:Usersuser1Desktop
Power supply voltages

42. A virus has been detected on a workstation. When the technician tries to manually delete the virus it is reported as in use by another application. Which of the following should be done FIRST to be able to delete the virus?
Boot in Safe Mode to remove.
DHCP
NTBACKUP.EXE
The DHCP client is unable to obtain an IP address from the DHCP server.

43. A client states that their Internet browser is running slow and there are multiple windows popping up onto the desktop. Which of the following is the BEST procedure to perform to resolve these issues?
Update anti-virus and malware software and scan.
Keyboard
Enable boot logging. In Safe Mode - read the ntbtlog.txt file.
One or more of the new memory modules are faulty and should be removed or replaced.

44. Which of the following commands would a technician use to view the active application connections on a local PC to the network?
Backlight failure
netstat
The device driver for the LCD is corrupt.
An issue that will not prevent the basic function of the computer.

45. Which of the following is the BEST solution for repairing a hard drive that results in could not read from selected boot disk display upon booting?
Heatsink / cooling fan - Motherboard
netsh firewall show state
format
Use recovery console and the bootcfg /rebuild command.

46. A user reports they cannot access the Internet. The technician has verified the users browser settings. The users PC has a static IP configuration. Which of the following is the NEXT step the technician should take?
Remove all memory modules - power on the PC - listen and watch for the POST.
tracert
Check the DNS server addresses and verify they are current.
The username and password are set to default.

47. Which of the following system utilities will run when a technician types mstsc in the command prompt?
Solid state drive
Wireless access point
Remote Desktop
Enable MAC address filtering

48. After removing several obsolete programs from a PC - a user is experiencing slower than usuallyprocessing times. Which of the following would be the BEST way to speed up the processing?
C:Documents and SettingsUser1
All sub-folders inherit the most restrictive permissions within the folder.
Defrag the hard drive.
Remove all memory modules - power on the PC - listen and watch for the POST.

49. Which of the following commands will allow a technician to disable startup programs?
chkntfs
The memory is failing.
msconfig (choose startup from options)
DHCP

50. Which of the following tools should a technician use when replacing a motherboard in a PC?
Disk Management MMC Plug-in
The boot priority is set to CD-ROM in the BIOS.
Anti-static wrist strap
The SSID

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Comptia A + Computer Repair Practicals

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