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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Which of the following is the proper order of user group rights - starting with the group having the most rights?
Archive existing records and clear the application log.
Format from the command line - Disk Management MMC Snap-In
Administrators - Power Users - Users - Guests
MSCONFIG

2. There are four USB devices connected to a clients computer through a USB hub. The client states the external hard drive connected to this hub has had a dramatic deterioration in response time recently. Which of the following is the MOST likely cause?
UAC
Make sure the PS/2 plugs and ports are color matched.
There are too many devices plugged into the USB hub.
System Information

3. A technician wants domain group policy changes on a Windows XP computer to immediately propagate. Which of the following commands should the technician use?
gpupdate /force
Instruct the user to decrease the graphics resolution of the image.
Tuner card
Quarantined

4. Which of the following is the BEST solution for repairing a hard drive that results in could not read from selected boot disk display upon booting?
Use recovery console and the bootcfg /rebuild command.
Modify
The new drives jumper is set for master.
gpupdate /force

5. Which of the following commands should be used to resolve a file permission issue?
The laptop is configured to boot from the flash drive; the user should be instructed to remove the flash drive and reboot the laptop.
Disk Defragmentation
cacls
Use the Recovery Console and command fixboot.

6. A computer is failing to boot. Which of the following tools would be used FIRST in troubleshooting?
Power supply tester
WPA2
the customer purchase anti-virus software - update the anti-virus software frequently - and not to open any emails unless familiar with the sender.
The data cable is not seated properly.

7. A user reports that an important file has been quarantined by the antivirus program. The technician should advise them the file has been:
Enable MAC filtering
The boot priority is set to CD-ROM in the BIOS.
The antivirus service is disabled.
copied to a safe location and can be recovered using the antivirus program.

8. A technician is upgrading an internal IDE drive in a laptop. Which of the following HDD types is the technician MOST likely using?
Faulty sensor
The power button is not working.
md
PATA

9. A customer reports that all printed documents display random characters. Which of the following is the MOST likely cause of this problem?
Incorrect or corrupt driver
BCD
Read only permissions
C:Program Files

10. The office printer continually errors and will not print large documents. Upon inspection the maintenance code indicates an out of memory error. Which of the following is the BEST course of action?
The new movie is a Blu-ray disc and not compatible with the PC.
System Restore
Mount the SATA drive into an available 3.5 drive bay. Connect one end of a data cable to the drives signal connector - and the other to the SATA 0 connector on the motherboard. Connect an available 15-pin power connector to the drive.
Install more memory in the printer.

11. 1/2 Which of the following actions should a technician take when the Service Control Manager reports - one or more services failed to start?
msconfig
services.msc
tree
Check Event Viewer to determine which service did not start - Run services.msc to see the state of each service listed.

12. A users laptop PC fails to boot and gives a message of invalid boot device on the screen. Each successive reboot gives the same message. The technician finds that the user has no floppy drive connected to the PC; however - they have a USB flash drive
diskmgmt.msc
Employee Bs profile is set to use a virtual printer as the default printer.
Pull the CMOS battery - Use the appropriate jumper on main board.
The laptop is configured to boot from the flash drive; the user should be instructed to remove the flash drive and reboot the laptop.

13. Which of the following tools is used to initiate archive procedures in Windows XP Professional?
NTBACKUP.EXE
Use the Automatic Update feature built into the application - Use scripts.
Socket 754
Windows 2000

14. Which of the following commands allows a technician to scan protected files and check the files version?
sfc
Boot to Safe Mode with Networking and attempt updates - Apply updates manually by downloading the definition files on another machine.
wf.msc
Mini PCI

15. Which of the following files are required to startWindows XP boot process?
D. IP address - Subnet mask - Gateway - MAC address - DNS - Lease obtained/expiration.
Ntldr - boot.ini and ntdetect.com - or - IO.sys - boot.ini and ntboot.sys
De-select PausePrinting from within the Printer menu on the users computer.
User Account Control (UAC).

16. Which of the following operating systems uses BitLocker to encrypt files on the hard drive?
cacls
Microsoft WindowsVista Enterprise
Port forwarding
Device Manager

17. A technician is installing a new SATA drive into an older computer. Which of the following conditions can prevent the technician from being successful?
D. Power supply does not have the proper connections.
Services MMC Plug-in -Computer Management
Copy the photos to a USB drive and copy to the new computer.
SATA v2

18. In which of the following locations is the Windows Vista local user settings found?
%userprofile%AppDataLocal
very thin layer - making sure to cover the CPU
20
Convert both drives to a dynamic disk.

19. Which of the following tools can a technician use to determine whether changes should be made to increase security?
System Information
3
MBSA
An issue that will not prevent the basic function of the computer.

20. A technician installs a SATA controller card and moves the hard drive cable from the system board o the SATA controller. The system POSTs and the controller BIOS recognizes the hard drive but oes not boot to the hard drive and start Windows. Which of
Port 21 is open - The proxy setting in the antivirus application
Pull the CMOS battery - Use the appropriate jumper on main board.
Slow response - web page redirection or unable to display web pages
The SATA controller card was not set as a boot device in the computer BIOS.

21. After installing a new processor - the system reports the CPU is not running at the correct speed. Which of the following is the MOST likely cause?
The front side bus speed or clock multiplier is wrong.
UAC
The laptops AC adapter
25

22. Where in Windows XP would a secondary DNS IP address be entered - that is used when the primary DNS server is unavailable?
Sidebar
The network card in the users computer has failed.
NIC properties> Internet Protocol Properties
nslookup

23. A technician received a laptop that has a dimly lit display. The technician connects an external monitor and can see a fully functional display. Which of the following is the MOST likely cause?
Disable services at startup - Disable start up programs.
Keyboard
Enable MAC address filtering
Inverter board

24. A technician is waiting for a user to power on their PC to begin troubleshooting a problem. The computer name is PC1. Which of the following commands can the technician run that will continuously check if the system is reachable?
The fans are not cooling properly.
Power supply tester
ping -t PC1
Add an access point.

25. Which of the following are the steps for setting up a PC to enable Remote Desktop connection in Windows XP Professional?
Task Scheduler
Sidebar
The USB plug is not seated properly. - The BIOS is not configured for USB support.
My Computer>Properties>Remote Tab>Allow Users to connect remotely to this computer>Select Remote Users.

26. Which of the following is the purpose of RAID 0?
ping
Increases read/write speed
SMTP
ping /?

27. A technician has configured all computers on the LAN - and the computers can communicate with each other - but they cannot access the Internet. Which of the following needs to be configured?
The USB hub was not externally powered.
disabled.
Default Gateway
Manufacturers guidelines for the beep codes

28. On a Windows Vista PC - where are the user files located?
The drive is a dynamic disk moved from another system.
C:users
Run a scan in Safe Mode.
The power button is not working.

29. Which of the following commands would a technician use to disable startup programs in Windows XP?
Problem with the developing drum
Windows Firewall is blocking the port.
Spyware
msconfig

30. A customer brings in a laptop with a non-functioning LCD screen that always remains black. However - when the technician connects the laptop to an external monitor the laptop will boot Windows normally. Which of the following actions should the techn
Check the functionality of the LCD cutoff switch
Parental Controls
sfc
Turn off SSID broadcast.

31. A user states they cannot eject the CD/DVD tray from their laptop to get a CD out. Which of the following could the user do to effectively remove the CD?
Add more RAM.
The technician failed to connect the antenna wires to theWiFi card.
Power supply tester
Manually start the service.

32. If a drives file system becomes corrupt - which of the following commands would the technician use to repair the file system?
The power supply does not provide enough wattage to power the new graphics card.
They have been infected with malware.
Configure a MAC filter for the permitted laptops.
chkdsk

33. Which of the following BEST explains the purpose of the Windows Recovery Console?
Allows a system to boot into a limited shell with command line functions.
Use a mounted folder.
diskmgmt.msc
xcopy

34. A company has had a high number of laptops stolen in the past three months.Which of the following is the BEST solution for the company to implement to protect the data on their laptops?
Implement and install a drive encryption program on all company assets.
TRACERT
Format from the command line - Disk Management MMC Snap-In
eSATA

35. Which of the following commands is used to review and repair protected Windows XP files?
sfc
Update the virus signatures.
The USB hub was not externally powered.
The technician failed to connect the antenna wires to theWiFi card.

36. A user is unable to receive FTP antivirus updates from the vendor but has network connectivity. Which of the following settings should be checked?
Map a new drive to an NTFS folder hosted by a different volume.
Port 21 is open - The proxy setting in the antivirus application
Multimeter
Pressing Ctrl-Alt-Del and selecting Task Manager - Right clicking on the task bar and selecting Task Manager.

37. Which of the following BEST explains the purpose of safe mode?
-t
Boots the OS with minimum drivers
The drive is a dynamic disk moved from another system.
The internal hard drive has failed and needs to be replaced.

38. While troubleshooting a network connection issue on a Windows XP workstation - a technician would like to see a list of all available network commands. Which of the following commands should the technician type?
net help
Spooler service is running.
The laptops AC adapter
C:UsersUser1

39. Which of the following commands would be used to fix errors on the system disk?
defrag
A faulty HDD connection
chkdsk /f
Services

40. A technician is replacing a hard drive with a new 30GB drive formatted with FAT32. While transferring a 5GB file an error appears indicating that the new drive has insufficient space for the transfer. Which of the following is the cause of the proble
A local administrator must install the application.
Disable the integrated video card.
FAT32 cannot handle single files larger than 4GB.
From the command line: net start spooler - Open the Services MMC>right click Print Spooler>Start

41. When installing an external USB hard drive - which of the following is the maximum speed that can be expected when connecting to a USB 2.0 port?
tree
480Mbps
QoS
Voltage setting

42. A system powers on - begins POST - displays the BIOS version information and then hangs with the error message Error loading operating system. Which of the following is MOST likely cause of this issue?
WindowsVista
Corrupt MBR
tracert
Access Point

43. Which of the following cable types should a technician use to support a 1Gbps SOHO LAN?
B
Allow port 443.
CAT6
Start>Run>mstsc - Start>AllPrograms>Accessories>Communications>Remote Desktop

44. A customer would like to assign the My Documents folder to a separate volume within
Windows Firewall is blocking the port.
netstat -nr
Use a mounted folder.
SMTP

45. A technician is told to configure all new PCs to support Wake on LAN (WOL). After upgrading the NIC to support WOL - the system still does not respond to a WOL call. Which of the following steps needs to be taken to support WOL?
ping -t PC1
sfc
In the BIOS - enable WOL
Computer Management - Services MMC Plug-in

46. Which of the following information will be displayed with the command ipconfig /all?
Configure one of the HDD as master - and one as slave.
C:Documents and SettingsUser1
System date/time
D. IP address - Subnet mask - Gateway - MAC address - DNS - Lease obtained/expiration.

47. A technician is troubleshooting a PC that will not turn on. The technician has determined that the PC is on a known good power outlet. Which of the following should the technician check NEXT?
Sidebar
The memory is not installed correctly.
Power supply
Thermal compound

48. By default - which of the following are needed to edit the boot.ini file directly if Show hidden files and folders is enabled in folder options?
Use the recovery console to run thefixmbr utility.
Uncheck Hide protected operating system files in folder options - Uncheck the read only attribute in file properties.
Spyware
RJ-11

49. A customer reports their system will not boot up. A technician determines the problem is a corrupt master boot record. Which of the following must be done to run the repair?
Connects the processor to the main memory - measured in MHz
Use the recovery console to run thefixmbr utility.
The boot priority is set to CD-ROM in the BIOS.
A thumb drive is connected to the PC.

50. A customer reports that they are unable to access any network resources. To test the functionality of the customers NIC - the technician should use which of the following?
127.0.0.1
Loopback test
NTBTLOG.TXT
Run defrag