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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. In a Windows Vista workstation - a user reports that after installing a well-known Internet application certain network features do not function. Which of the following is MOST likely the issue?
netstat
Windows Firewall is blocking the port.
Upgrade the power supply to a higher wattage model.
In the BIOS - enable WOL

2. A client is reporting that their system is operating slowly. The client has a 2GHz processor - 256MB of RAM - and a motherboard designed for gaming. Which of the following components would MOST likely need to be upgraded to increase performance?
Disk Management
RAM
MSCONFIG
The ToggleKeys option is enabled.

3. A user has a PC displaying the message No Operating System Found and the user hears a clicking noise. Which of the following devices should the technician check FIRST?
DHCP service has stopped
NTBACKUP.EXE
Hard drive
net help

4. Which of the following is true for a 10/100 NIC running at half-duplex?
NIC will transmit data in only one direction at a time.
The LCD cable is pinched
IEEE 1394
That the proper amount of thermal paste has been applied.

5. A technician is replacing a hard drive with a new 30GB drive formatted with FAT32. While transferring a 5GB file an error appears indicating that the new drive has insufficient space for the transfer. Which of the following is the cause of the proble
The pass phrase is not correct.
Pop-ups
FAT32 cannot handle single files larger than 4GB.
Device driver issues

6. A user reports that their computer will no longer boot and is displaying a non-system disk or disk error message. While troubleshooting the problem - the technician notices a scraping noise within the PC when it is powered on. Which of the following
ping -t PC1
The location type is currently PUBLIC.
Apply thermal compound to the chip.
The internal hard drive has failed and needs to be replaced.

7. Which of the following will allow a technician to secure a wireless access point?
Enable MAC filtering
SMTP
System Information
Look around the monitor for items that maybe interfering with the display.

8. Which of the following is the MOST secure wireless encryption?
Computer Management - Services MMC Plug-in
The projector is not set to display the correct video source - The laptop is not set to display to the external video connector.
WPA2
Toner probe

9. A technician is changing permissions on a folder. Which of the following is true regarding permissions?
One or more of the new memory modules are faulty and should be removed or replaced.
Add an access point.
Update anti-virus and malware software and scan.
A deny permission overrides an allow permission.

10. Which of the following is the minimum number of drive partitions required to run the BitLocker Drive Preparation tool?
Use System Restore to restore the system to the point before the software was initially installed.
Two
3
The antivirus service is disabled.

11. Operating system files for Windows Vista and Windows XP are located in which of the following?
The computer has a 32-bit version of Windows XP installed.
C:windowssystem - C:windows
In the Control Panel - select Administrative Tools - select Services -click on the Print Spooler service and select start.
The SSID

12. Which of the following utilities - in Windows - can be configured to perform automatic disk defragmentation?
sfc /scannow
nslookup
Task Scheduler
Map a new drive to an NTFS folder hosted by a different volume.

13. A technician is replacing a wireless router on an existing small office home office (SOHO) network. The SSID - WPA and DHCP information has been correctly added. Which of the following must also be addressed?
The DHCP server is unavailable.
The administrative password needs to be changed.
Enable MAC filtering.
Label every screws location and cable path - Ensure the technician wears an ESD strap.

14. A technician needs to check which ports are open in the Windows Firewall. Which of the following will allow the technician to view these settings?
WindowsVista
Have the LCD screen replaced.
netsh firewall show state
The device driver is not loaded.

15. A hard drive is experiencing poor performance. Which of the following would be the BEST option to help improve read/write speeds?
The second USB connector increases the power and enables functionality of the device.
Disk Defragmentation
msconfig
127.0.0.1

16. A stop error message Unable to locate component is on a users machine. The message displays right after POST. Which of the following is the MOST likely cause of this issue?
System file corruption
PATA
Toner cartridge
RAID controller and two drives

17. Which of the following commands should be used to change a FAT volume into a NTFS volume?
Sidebar
ping -t
convert
Oil from the skin can decrease coppers ability to conduct heat.

18. A technician is given a computer that is very slow but has a fast processor and plenty of memory. Which of the following commands could be used for troubleshooting start-up services?
The power button is not working.
msconfig
The first three octets of the MAC address.
sfc

19. A technician is troubleshooting a laptop LCD - and when the cover is opened nothing shows on the screen. Then all of a sudden the screen comes on and works fine. Which of the following should the technician check FIRST?
Run ipconfig /release then ipconfig /renew
Two
Lid switch
Uncheck Hide protected operating system files in folder options - Uncheck the read only attribute in file properties.

20. Which of the following can determine the type of RAM installed in a computer?
netstat -a
No device driver found
Check themanufacturers website.
Windows Firewall

21. A new secondary hard drive was just installed into a computer running Windows XP but does not show up with a drive letter under My Computer.Which of the following needs to be done before the new drive will show up in My Computer?
LCD power inverter.
The DHCP server is unavailable.
NTBACKUP.EXE
Using Disk Manager - the new drive must be partitioned - Using Disk Manager - the new drive must be formatted.

22. A client is having trouble connecting to their SOHO network. They use dynamic addresses through their home router. A technician performs an ipconfig /all from the command line and receives this output: Ethernet Adapter Local Area Connection Connectio
%systemdrive%Users
DHCP is disabled.
chkdsk
Map a new drive to an NTFS folder hosted by a different volume.

23. A user reports they cannot access the Internet. The technician has verified the users browser settings. The users PC has a static IP configuration. Which of the following is the NEXT step the technician should take?
Update firmware.
That the proper amount of thermal paste has been applied.
Check the DNS server addresses and verify they are current.
A. The host computer is a portable computer - USB devices cannot be converted to a dynamic disk.

24. Which of the following wireless encryption standards would provide the HIGHEST level of security?
Disable services at startup - Disable start up programs.
WPA-PSK
Power supply
System Information

25. A technician installed an internal modem on a PC.Which of the following connector types will plug into the phone jack?
RJ-11
Incorrect proxy settings
Windows Vista 32-bit can only address up to 3GB of memory.
System properties>Hardware>Driver Signing>Select ignore

26. A new processor is released and the motherboard manufacturer states that it will be supported. When starting up the workstation with the newly installed processor - multi-beep codes are generated.Which of the following is the MOST likely cause?
Set the jumpers on both hard drives to C/S.
In the Control Panel - select Administrative Tools - select Services -click on the Print Spooler service and select start.
The BIOS needs to be updated.
Listen for beep codes to determine if the video card needs reseated.

27. A client states that their Internet browser is running slow and there are multiple windows popping up onto the desktop. Which of the following is the BEST procedure to perform to resolve these issues?
Increases read/write speed
The USB hub was not externally powered.
SSH
Update anti-virus and malware software and scan.

28. A user receives a new laptop and attempts to put the PCMCIA card from their previous laptop in the expansion slot of the new laptop. The card does not slide all the way into the slot. Which of the following device types will MOST likely fit the slot
ExpressCard
Wireless access point
Incorrect proxy settings
Task Manager

29. Which of the following commands would be used to display hidden files?
dir /a
It forces cooler air across the motherboard.
The color depth is set too low. Open the Display Properties dialog box and set the Color Quality setting to Highest (64bit).
SSID broadcast

30. Which of the following commands will allow a technician to disable startup programs?
Disk Management
msconfig (choose startup from options)
tracert
sfc

31. A user reports that a PC boots to the error message Missing NTLDR. Which of the following problems could cause this error?
The system partition is corrupt - The boot.ini file has been deleted.
Go to Control Panel> open User Accounts> Click Turn User Account Control On or Off> Click Continue>Clear the check box and click OK.
run IPCONFIG /RENEW.
Determine the available wattage offered by the power supply andensure it meets the power needed for all of the system components.

32. A laptop is connected to an external LCD projector. The computer boots up and the image is visible on the laptop screen but not via the projector. The cable from the laptop to the projector is connected on both ends and is a known good cable. The pro
There are too many devices plugged into the USB hub.
Loopback plug
Run Autochk.exe from the Windows Installation Disk.
The projector is not set to display the correct video source - The laptop is not set to display to the external video connector.

33. Which of the following commands will display the local routing table?
The OS firewall is blocking the application.
The data cable is not seated properly.
Turn off SSID broadcast.
netstat -nr

34. Where in Windows XP would a secondary DNS IP address be entered - that is used when the primary DNS server is unavailable?
sfc /scannow
NIC properties> Internet Protocol Properties
SATA
CPU 1

35. A user reports that their Windows XP PC booted to a desktop which is presented with very rough colors and poor detail on all images displayed.Which of the following is the MOST likely cause and solution of the problem?
The power supply must have enough wattage to run all system hardware simultaneously.
The color depth is set too low. Open the Display Properties dialog box and set the Color Quality setting to Highest (64bit).
Task Scheduler
gpupdate /force

36. A system powers on - begins POST - displays the BIOS version information and then hangs with the error message Error loading operating system. Which of the following is MOST likely cause of this issue?
Click on the printer icon and select cancel.
Corrupt MBR
143
NIC properties> Internet Protocol Properties

37. An application is not responding - and the technician wants to end the process. Which of the following methods will allow Task Manager to be accessed?
Pressing Ctrl-Alt-Del and selecting Task Manager - Right clicking on the task bar and selecting Task Manager.
Run a scan in Safe Mode.
System Information
System Information

38. A USB cable has a mini-USB connector on one end and two standard size connectors on the other. Which of the following is the purpose of the second connector?
Check for a floppy disk in the FDD.
Power supply
The memory is not installed correctly.
The second USB connector increases the power and enables functionality of the device.

39. A technician has removed spyware from a users computer. Which of the following commands would BEST verify that all system files are intact and in their original versions?
The laptop has the older miniPCI expansion slot and the new card uses miniPCI express.
sfc
The fans are not cooling properly.
A thumb drive is connected to the PC.

40. After receiving a service has failed to start message - which of the following commands would be helpful in troubleshooting the issue?
NTBACKUP.EXE
The system is not providing enough power to the USB port.
services.msc
BOOT.INI

41. A department of users is reporting there are lines across their printouts. They have already changed the toner cartridge but the issue remains. Which of the following is the BEST item to inspect?
Increases read/write speed
The computer case was opened.
Update firmware.
The fuser unit for damage

42. A technician suspects one of the workstations in the office is infected with malware. Which of the following are symptoms of a malware infection?
The CMOS battery is failing.
Parental Controls
Enable MAC filtering
Drive light is always on even when no programs are running. - Cannot perform any anti-virus updates.

43. A user reports that email is working but they are unable to access the Internet. Which of the following is the NEXT step in solving the issue?
The ToggleKeys option is enabled.
Disable the integrated video card.
The new movie is a Blu-ray disc and not compatible with the PC.
Check the DNS server.

44. A technician needs to edit the default path in Windows XP. In which of the following can they accomplish this task?
System Properties>Advanced>Environment variables>System variables
Call a security technician to report.
One device will need to be removed before an additional device will fit.
chkntfs

45. Which of the following ports must be open for FTP?
Device Manager
The second USB connector increases the power and enables functionality of the device.
20
Set the correct permissions for the user

46. Members of which of the following groups are able to run legacy and certified applications - but do not have full system permissions in Windows XP?
In Disk Management create a volume on two or more dynamic disks.
Power Users
Wireless access point
Spyware

47. There are four USB devices connected to a clients computer through a USB hub. The client states the external hard drive connected to this hub has had a dramatic deterioration in response time recently. Which of the following is the MOST likely cause?
Enable Public location
The laptop is configured to boot from the flash drive; the user should be instructed to remove the flash drive and reboot the laptop.
There are too many devices plugged into the USB hub.
Disable SSID broadcast

48. A customer has a wireless router with WEP enabled. The customer states it was working before but that they can no longer access the network or the Internet with their wireless PCs. After arriving onsite - the technician can see the SSID. The technici
The incorrect WEP is being used.
Oil from the skin can decrease coppers ability to conduct heat.
An AGP slot - A PCIe slot
Add an access point.

49. A technician is adding a secondary IDE hard drive to an older system. After installation and the first boot - the drive is not showing in Disk Management. Which of the following is the MOST likely cause of the issue?
Microsoft WindowsVista Enterprise
The new drives jumper is set for master.
ping localhost
Hard disk

50. A user is having printing issues and receives an error message that the print spooler is not running. Which of the following methods can be used to start the print spooler?
The front USB ports were not connected to the system board header.
Add more RAM.
In the Control Panel - select Administrative Tools - select Services -click on the Print Spooler service and select start.
SATA v2