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Test your basic knowledge |
Comptia A + Computer Repair Practicals
Start Test
Study First
Subjects
:
certifications
,
comptia-a-+
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The memory in a notebook computer has been upgraded. The notebook will not power on. Which of the following is the MOST likely cause of this problem?
Enable Public location
The power button is not working.
Power supply voltages
In Disk Management create a volume on two or more dynamic disks.
2. While using Windows Vista - a technician needs to access the Advanced Windows Firewall configuration page. Which of the following commands should the technician use?
An AGP slot - A PCIe slot
wf.msc
The boot priority is set to CD-ROM in the BIOS.
CAT6
3. A technician is installing a video card on a PC that currently has an onboard video card. The new video card is installed but will not display an image. Which of the following actions is required?
MAC filtering - Disable SSID broadcast
The data cable is not seated properly.
Regional and Language Options
Disable the integrated video card.
4. Which of the following is the MOST likely cause of the system losing the date and time after every reboot?
Corrupt MBR
netstat -a
NIC will transmit data in only one direction at a time.
The CMOS battery is failing.
5. A laptop needs a wireless card upgrade. The technician attempts to install the new card with no success. The wireless card is a newer 802.11b/g/n card and the laptop itself was manufactured seven years ago. Which of the following is the MOST likely p
RDP
The laptop has the older miniPCI expansion slot and the new card uses miniPCI express.
The new drives jumper is set for master.
127.0.0.1
6. If a drives file system becomes corrupt - which of the following commands would the technician use to repair the file system?
Boot into the recovery console and runchkdsk /r
The customers wireless card is not compatible with the new router; they need to have a newer 802.11g card installed.
chkdsk
The DHCP server is unavailable.
7. A customer has a wireless router with WEP enabled. The customer states it was working before but that they can no longer access the network or the Internet with their wireless PCs. After arriving onsite - the technician can see the SSID. The technici
The incorrect WEP is being used.
%userprofile%AppDataLocal
System date/time
Power Users
8. Which of the following should a technician check FIRST if a Windows XP user is trying to print a document and is getting the error message Print sub-system not available?
Spooler service is running.
Start>Run>mstsc - Start>AllPrograms>Accessories>Communications>Remote Desktop
Disable SSID broadcast
RAM failure
9. When configuring a wireless access point - which of the following options would BEST disable guest access?
Enable MAC address filtering
Anti-static wrist strap
There is too much electrical interference for the signal.
Socket 754
10. On a Windows Vista PC - where are the user files located?
Turn on and configure BitLocker.
ping -t PC1
C:users
C:Windows
11. When getting an Inaccessible boot drive error - the FIRST step to solve the issue should be to:
check the hard drive to ensure it is working.
gpupdate /force
the chip has to be seated properly and locked down to be detected.
Increases read/write speed
12. Which of the following information will be displayed with the command ipconfig /all?
Listen for beep codes to determine if the video card needs reseated.
D. IP address - Subnet mask - Gateway - MAC address - DNS - Lease obtained/expiration.
Communicates with network devices
That the proper amount of thermal paste has been applied.
13. Which of the following is the MOST secure wireless encryption?
The deny was selected on all share permissions
Services MMC Plug-in -Computer Management
Clock multiplier
WPA2
14. Which of the following commands is used to review and repair protected Windows XP files?
Power supply
Unplug the CMOS battery - Switch on the reset jumper.
sfc
Enable boot logging. In Safe Mode - read the ntbtlog.txt file.
15. Which of the following procedures in a laptop would be needed to determine the type of RAM installed?
Set the new printer as the default printer. - Add the new printer to users computer.
QoS
CPU 1
Open the computers RAM compartment and inspect the labels.
16. A technician is configuring a small office home office (SOHO) router to allow FTP access. Which of the following ports will the technician open?
20
run IPCONFIG /RENEW.
5 volts
An AGP slot - A PCIe slot
17. A user reports that a PC boots to the error message Missing NTLDR. Which of the following problems could cause this error?
Disk Management MMC Plug-in
The thermal paste will insulate heat around the processor.
The system partition is corrupt - The boot.ini file has been deleted.
gpupdate /force
18. A powered on workstation will not show a monitor display and there are no beep codes. Which of the following is the MOST likely cause?
The jumper is set to clear the BIOS settings
Drive light is always on even when no programs are running. - Cannot perform any anti-virus updates.
BOOT.INI deleted
Multimeter
19. If a technician is traveling outside of the US - which of the following should be checked before setting up a workstation?
The user disabled theWiFi adapter with the hardware or software switch.
Voltage setting
Adware
MBSA
20. In Windows Vista - where would a technician find User1 desktop files?
The damaged ports contacts are shorting against the casing.
Diskpart
C:UsersUser1Desktop
Oil from the skin can decrease coppers ability to conduct heat.
21. A technician has received a Windows XP PC for repair with the following boot error Unmountable boot volume. Which of the following is the FIRST procedure that should be tried to correct the problem?
Microsoft WindowsVista Enterprise
Apply thermal compound to the chip.
Boot into the recovery console and runchkdsk /r
tracert - ping
22. A computer takes a long time to boot to the operating system because it tries to load from the optical drive first. Which of the following is the MOST likely cause?
The boot priority is set to CD-ROM in the BIOS.
The new toner cartridge is bad and should be replaced.
msconfig (choose startup from options)
Employee Bs profile is set to use a virtual printer as the default printer.
23. A customer states that their laptop battery is not charging and it will not power on with the AC adapter. Which of the following would the technician use to check the AC adapter?
Multimeter
Install a wireless range extender to boost the signal.
WPA2
ipconfig /release then ipconfig /renew
24. When a computer is powered on - after POST it states No boot partition found.Which of the following is the MOST likely reason?
Use System Restore to restore the system to the point before the software was initially installed.
There is too much electrical interference for the signal.
Uncheck Hide protected operating system files in folder options - Uncheck the read only attribute in file properties.
There is no operating system on the hard drive.
25. Which of the following is the only guaranteed way to get rid of a virus or malware?
Wireless access point
Format the drive and reload the system.
The Network Location Type is Public.
SATA
26. A user reports that their CAD files will display correctly in low resolution but not in high resolution after installing a new graphics card. Which of the following will MOST likely fix this problem?
The device driver is not loaded.
Update the video card drivers to the latest version.
System Properties>Advanced Tab>Performance Options>Advanced Tab
tracert
27. On a Windows XP Professional computer - several service fails to start messages appear. Which of the following service property tabs would be viewed to verify service requirements?
Dependencies
NIC properties> Internet Protocol Properties
Higher wattage power supply
Read the manufacturers instructions.
28. A user reports they are unable to access the Internet. The technician attempts to ping 127.0.0.1 - which fails. Which of the following is the MOST likely source of the problem?
Ntldr - boot.ini and ntdetect.com - or - IO.sys - boot.ini and ntboot.sys
The network card in the users computer has failed.
Socket 754
Use a mounted folder.
29. If indexing is enabled on a local PC - which of the following will be directly affected?
Adware
File searching
The network uses MAC filtering.
Update anti-virus and malware software and scan.
30. Which of the following commands shows a graphical display of the drive or paths directory structure?
tree
get
The USB plug is not seated properly. - The BIOS is not configured for USB support.
The first three octets of the MAC address.
31. When booting Windows - check disk comes up and runs a scan only on drive E. The PC still boots and shows no signs of any errors or other problems. No installations or other software changes have been made. Which of the following is the MOST likely ca
A thumb drive is connected to the PC.
Task Scheduler
Solid state drive
msconfig (choose startup from options)
32. When combining NTFS and Share permissions - which of the following is true?
Access Point
20
BOOT.INI
The most restrictive permission overrides
33. Which of the following commands is used to delete the entire contents of drive D: quickly?
format d: /q
Cable modem> router> computer
Listen for beep codes to determine if the video card needs reseated.
Replace the power supply.
34. In which of the following locations does Windows Vista create the user profiles?
Task Manager
%systemdrive%Users
System Information
System Properties>Advanced>Environment variables>System variables
35. A user has installed a new firewall and wants to allow only web traffic. They have allowed port 80 on the firewall. When they test the connection they are unable to get to the secure websites. Which of the following should they configure to enable br
C:Documents and SettingsUser1
Allow port 443.
The laptop is configured to boot from the flash drive; the user should be instructed to remove the flash drive and reboot the laptop.
The network card in the users computer has failed.
36. After replacing the RAM on a clients system - a technician gets a loud beeping noise and the computer will not successfully POST. Which of the following is the MOST likely cause of the problem?
Pull the CMOS battery - Use the appropriate jumper on main board.
Update anti-virus and malware software and scan.
File searching
One of the sticks of RAM is not seated properly.
37. Multiple customers are reporting that network response time is very slow. The technician suspects that excessive broadcasts may be causing the problem. Which of the following is the BEST tool to troubleshoot this issue?
Modify
Uncheck Hide protected operating system files in folder options - Uncheck the read only attribute in file properties.
Netstat
check the hard drive to ensure it is working.
38. A Windows XP system locks up after the GUI starts to load. The system will start in Safe Mode. The Event Viewer reports that a driver failed to load. Which of the following methods would help diagnose the problem?
ping windows.com
Go to Control Panel> open User Accounts> Click Turn User Account Control On or Off> Click Continue>Clear the check box and click OK.
Enable boot logging. In Safe Mode - read the ntbtlog.txt file.
The power supply is not supplying enough power.
39. In Windows XP - where is setuplog.txt located?
The technician failed to connect the antenna wires to theWiFi card.
Upgrade the power supply to a higher wattage model.
The print head needs to be adjusted.
C:Windows
40. Which of the following commands will resolve a host name to an IP address?
ping localhost
nslookup
The laptop has the older miniPCI expansion slot and the new card uses miniPCI express.
gpupdate /force
41. A user wants to connect to a cellular network with a laptop while traveling. The laptop has aninternal cellular network card that is activated through the provider.Which of the following is the MOST likely reason that the card is not visible to the o
Control Panel>Administrative Tools>Services>SQL service>start - My Computer>Manage>Services and Applications>Services>SQL service>start
Exclude the printers IP addresses from the DHCP scope.
Cellular card is disabled in the BIOS.
Toner probe
42. Which of the following BEST explains the purpose of safe mode?
Any data on existing volumes will be permanently lost.
C. Turn off SSID - enable WPA2 - implement MAC filtering and change key every 30 days
ping /?
Boots the OS with minimum drivers
43. Which of the following will reset the BIOS settings?
Unplug the CMOS battery - Switch on the reset jumper.
Enable boot logging. In Safe Mode - read the ntbtlog.txt file.
The proxy server has been configured to block the site.
Move the secondary hard drive next to the primary hard drive and connect to the primary bus.Connect the new DVD drive as the slave on the secondary bus.
44. Which of the following BEST describes a front side bus (FSB)?
Remote Desktop
Turn off SSID broadcast.
System date/time
Connects the processor to the main memory - measured in MHz
45. There are four USB devices connected to a clients computer through a USB hub. The client states the external hard drive connected to this hub has had a dramatic deterioration in response time recently. Which of the following is the MOST likely cause?
Turn off SSID broadcast.
edit boot.ini
Service Manager
There are too many devices plugged into the USB hub.
46. Which of the following cable types should a technician use to support a 1Gbps SOHO LAN?
CAT6
Higher wattage power supply
Implement and install a drive encryption program on all company assets.
netstat
47. A user asked to have a second IDE hard drive installed on their computer. Which of the following should be done FIRST?
Configure one of the HDD as master - and one as slave.
sfc
Disable services at startup - Disable start up programs.
Event Viewer
48. A technician attempts to run chkdsk - but the system cannot locate it in the WinntSystem32 or WindowsSystem32 folders. Which of the following should the technician do to perform the chkdsk function?
Anti-static wrist strap
md
Run Autochk.exe from the Windows Installation Disk.
Port 21 is open - The proxy setting in the antivirus application
49. A user reports they are unable to access network resources. The users IP address is currently 169.254.0.1. On a network with DHCP configured - the user should be instructed to:
DHCP
The Network Location Type is Public.
run IPCONFIG /RENEW.
Connects the processor to the main memory - measured in MHz
50. A technician logs into a users computer and downloads a file from a central server to a users local document directory. After logging in - the user reports that they cannot open the file. Which of the following can the technician do to solve the prob
Four gigabytes
The file is too large for the printer.
The DHCP client is unable to obtain an IP address from the DHCP server.
Set the correct permissions for the user