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Test your basic knowledge |
Comptia A + Computer Repair Practicals
Start Test
Study First
Subjects
:
certifications
,
comptia-a-+
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A USB cable has a mini-USB connector on one end and two standard size connectors on the other. Which of the following is the purpose of the second connector?
Corrupt MBR
NIC will transmit data in only one direction at a time.
Parental Controls
The second USB connector increases the power and enables functionality of the device.
2. Which of the following protocols should be allowed through the firewall for a mail application?
20
Blu-Ray
Connect only one of the power connections on the drive.
SMTP
3. Which of the following operating systems uses Sync Center for offline file control?
Microsoft WindowsVista Enterprise
The DHCP client is unable to obtain an IP address from the DHCP server.
Blu-Ray discs are not compatible with DVD drives
nslookup
4. A technician installed a new wireless access point on an existing small office home office (SOHO) network with a selective security option enabled. All wireless computers connect to the new network except one computer that cannot connect the wireless
Press F8 and select Disable Automatic Restart on System Failure.
convert
The network uses MAC filtering.
Install the correct drivers.
5. After receiving a service has failed to start message - which of the following commands would be helpful in troubleshooting the issue?
Perform a printhead alignment test.
services.msc
Format the drive and reload the system.
Default Gateway
6. A computer has become infected with a piece of malware. The current system software has detected the threat and moved it into a special state. Which of the following terms BEST defines the state?
Service Manager
SNMP
Router
Quarantined
7. A user is reporting that the image on their CRT monitor is shaking and giving them eye strain. The technician notices the display is OK at first - then after a minute it begins wavering. Which of the following is the FIRST step the technician should
heck if user is a local administrator on the computer
fixboot
Look around the monitor for items that maybe interfering with the display.
chkdsk /f
8. A computer is failing to boot. Which of the following tools would be used FIRST in troubleshooting?
ping -t
The small space is causing overheating.
Power supply tester
The CPU is overheating.
9. Which of the following BEST explains the purpose of the Windows Recovery Console?
Allows a system to boot into a limited shell with command line functions.
The fans are not cooling properly.
Voltage setting
Faulty charging circuit
10. Which of the following will resolve the NTLDR is missing error during the boot process?
Task Manager
C:Windows
Remove the floppy disk.
Faulty sensor - Worn paper feed roller
11. Which of the following utilities can be used to determine the current partition information on an attached storage device?
Go to Control Panel (User Accounts and Family Safety) - User Accounts -Turn User Account Control on or off.
Disk Management
Cellular card is disabled in the BIOS.
143
12. A technician is performing a DSL and telephone installation at the same time. In order to use the DSL connection and the phones at the same time - without interference - which of the following does the technician need to install?
The jumper is set to clear the BIOS settings
Filters
The LCD cable is pinched
One device will need to be removed before an additional device will fit.
13. Which of the following operating systems uses BitLocker to encrypt files on the hard drive?
Microsoft WindowsVista Enterprise
The user has a USB drive in the system.
ping windows.com
Toner probe
14. A technician has configured all computers on the LAN - and the computers can communicate with each other - but they cannot access the Internet. Which of the following needs to be configured?
BCD
Oil from the skin can decrease coppers ability to conduct heat.
Default Gateway
The username and password are set to default.
15. A technician installed a new motherboard. Which of the following steps should the technician take NEXT?
Examine the print queue - stop and then restart the spooler service.
A faulty HDD connection
Update the BIOS.
There is too much electrical interference for the signal.
16. On a Windows Vista PC - where are the user files located?
chkdsk
Socket 754
Remove the floppy disk.
C:users
17. Two employees share a computer. The computer has a locally attached USB printer. Both users are local administrators of the computer. Both employees login under their own accounts. Employee A can print with no issue; however - employee B cannot. No e
Remove the floppy disk.
convert
The device driver for the LCD is corrupt.
Employee Bs profile is set to use a virtual printer as the default printer.
18. The technician backed-up users data for use on a new workstation. The user has reported that the workstation only allows a save as on this data. Which of the following is the MOST likely cause?
The new movie is a Blu-ray disc and not compatible with the PC.
Problem with the developing drum
sfc
Read only permissions
19. A technician is repeatedly called to a users desk because the user is being prompted during all installation of software and during the launching of certain programs. Which of the following features is causing this prompting to occur?
Disk Management MMC Plug-in
They have been infected with malware.
UAC
SNMP
20. Which of the following command will display a list of folders and files?
dir
Permissions on the folder containing the financial data.
Update anti-virus and malware software and scan.
The print head needs to be adjusted.
21. Which of the following is the proper order for powering off and on network components?
An AGP slot - A PCIe slot
Install a wireless range extender to boost the signal.
Allows a system to boot into a limited shell with command line functions.
Cable modem> router> computer
22. A user reports that a newly installed external CD-RW is not working. A technician is called and he notes the user has the CD-RW drive - a flash disk - a rarely used external hard drive and a wireless network adapter plugged into an external USB hub.
Install an updated firmware on the BIOS
The USB hub was not externally powered.
The ToggleKeys option is enabled.
NIC properties> Internet Protocol Properties
23. An application is not responding - and the technician wants to end the process. Which of the following methods will allow Task Manager to be accessed?
Pressing Ctrl-Alt-Del and selecting Task Manager - Right clicking on the task bar and selecting Task Manager.
only obtain software from known and reputable sources.
Apply thermal compound to the chip.
Sidebar
24. A home user reports that they can access the Internet but they are having issues connecting to the game server through their home wireless router. Which of the following settings should the technician adjust?
nslookup
The CMOS battery is defective.
Port forwarding rules
Services
25. Which of the following system utilities will run when a technician types mstsc in the command prompt?
The CMOS battery is failing.
Dependencies
Remote Desktop
The computers CMOS battery has lost its charge.
26. A user reports that even though their anti-virus program is detecting and removing viruses on their system - the malware returns after successive restarts on their Windows Vista machine. The user has restarted the machine four times already. Which of
Find the proper manufacturer documentation.
Have the user boot into Safe Mode by tapping F8 before Windows loads - and run the anti-virus scan once again.
C:windowssystem - C:windows
The user has a USB drive in the system.
27. A technician is sent to configure a wireless small office home office (SOHO) network in an urban area. Which of the following utilities can the technician disable to help prevent unauthorized users on the network?
SSID broadcast
Check the DNS server.
The internal hard drive has failed and needs to be replaced.
Map a new drive to an NTFS folder hosted by a different volume.
28. A storm occurred overnight and a user is having a problem turning on a workstation. The technician has determined power to the monitor is good when plugged into the same power strip as the workstation. Which of the following is the BEST tool to use?
chkdsk /f
attrib test.doc -r -a -s -h
Induction toners
Power supply tester
29. Which of the following adapter cards is MOST likely to require an additional power connector to operate properly?
defrag
WPA2
PCIe graphics card
The power button is not working.
30. A technician is troubleshooting a computer infected by a virus. After the technician is finished cleaning the drive - the technician should educate the customer on preventing further attacks by suggesting:
fixmbr
The pass phrase is not correct.
Run a scan in Safe Mode.
the customer purchase anti-virus software - update the anti-virus software frequently - and not to open any emails unless familiar with the sender.
31. Which of the following information will be displayed with the command ipconfig /all?
D. IP address - Subnet mask - Gateway - MAC address - DNS - Lease obtained/expiration.
No device driver found
The rollers on the printer need to be replaced.
The fuser unit for damage
32. When getting an Inaccessible boot drive error - the FIRST step to solve the issue should be to:
Remove the floppy disk.
%userprofile%AppDataLocal
The location type is currently PUBLIC.
check the hard drive to ensure it is working.
33. In a defaultWindows Vista installation - which of the following directory paths would a file on the desktop of user1 be placed?
Communicates with network devices
The thermal paste will insulate heat around the processor.
C:Usersuser1Desktop
run IPCONFIG /RENEW.
34. When turning on a PC a series of beeps is heard but no display is seen.Which of the following could be the issue?
The memory is not installed correctly.
Quarantined
BOOT.INI
Device driver issues
35. Which of the following protocols uses port 443 by default?
HTTPS
Using Disk Manager - the new drive must be partitioned - Using Disk Manager - the new drive must be formatted.
Use a portable anti-static pad and wrist strap - ensuring all components remain on the mat - and the wrist strap is connected to the mat.
Boot in Safe Mode to remove.
36. A user notices that the workstation is performing slowly and is populating .eml files after connecting to the network. The user has been disconnected for over two months. Which of the following is the MOST likely cause of the issue?
Outdated signature files allowed a virus attack
Disable services at startup - Disable start up programs.
The DHCP server is unavailable.
SMTP
37. Which of the following Windows XP commands can be used to repair the BOOT.INI file?
bootcfg /rebuild
ipconfig /all
WindowsVista
sfc
38. A technician needs to add a second processor to the empty socket on a computers motherboard. Which of the following should be used?
Replace the power supply.
A processor of equal speed to CPU 0
Enable MAC address filtering
fixmbr
39. Which of the following is a local host IP address?
Task Scheduler
Using Disk Manager - the new drive must be partitioned - Using Disk Manager - the new drive must be formatted.
The projector is not set to display the correct video source - The laptop is not set to display to the external video connector.
127.0.0.1
40. A user reports they can no longer change the web browser home page. Which of the following is MOST likely the problem?
System Properties - Advanced - Performance
They have been infected with malware.
check the hard drive to ensure it is working.
Remove all memory modules - power on the PC - listen and watch for the POST.
41. A user wants to track websites that certain individuals are going to throughout the day on Windows Vista. Which of the following tools can be used to perform this action?
The username and password are set to default.
Ntldr - boot.ini and ntdetect.com - or - IO.sys - boot.ini and ntboot.sys
10 meters (33 feet)
Parental Controls
42. Which of the following encryption methods requires a 10-digit network key?
The location type is currently PUBLIC.
25
64-bit WEP
Firewall
43. A technician is using msconfig and the OS does not recognize this as a valid command. Which of the following operating systems is the technician troubleshooting?
Outdated signature files allowed a virus attack
Call a security technician to report.
Windows 2000
Device is disabled
44. A technician discovers that applications are running very slow. Which of the following might solve the problem?
defrag
The laptop has the older miniPCI expansion slot and the new card uses miniPCI express.
remove the AC power.
A. Use the built-in Guest account and set personal files to private.
45. Which of the following commands will remove the read only - hidden - archive and system attributes from a file named test.doc?
attrib test.doc -r -a -s -h
The new drives jumper is set for master.
The WLAN card is 802.11b.
netstat -a
46. Which of the following is true for a 10/100 NIC running at half-duplex?
Pressing Ctrl-Alt-Del and selecting Task Manager - Right clicking on the task bar and selecting Task Manager.
NIC will transmit data in only one direction at a time.
A faulty HDD connection
Turn off SSID broadcast.
47. A user has a PC displaying the message No Operating System Found and the user hears a clicking noise. Which of the following devices should the technician check FIRST?
Device is disabled
Hard drive
143
Device driver issues
48. The technician is working on a computer and the air is dry. Which of the following choices is the BEST option?
Use a portable anti-static pad and wrist strap - ensuring all components remain on the mat - and the wrist strap is connected to the mat.
The most restrictive permission overrides
System Properties>Advanced Tab>Performance Options>Advanced Tab
The user is connected to an 802.11b wireless access point.
49. Which of the following is the MOST secure wireless encryption?
fixmbr
WPA2
format
The power supply does not provide enough wattage to power the new graphics card.
50. A user reports that they cannot access a file on the local D drive of their PC. This is a non-system/non-boot drive. The technician needs to run chkdsk without rebooting the system. Which of the following methods will meet this goal?
Look for another expansion slot elsewhere on the unit.
dir
From the command line - run chkdsk utilizing the /x switch.
Mini PCI