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Test your basic knowledge |
Comptia A + Computer Repair Practicals
Start Test
Study First
Subjects
:
certifications
,
comptia-a-+
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A user wants to prevent certain individuals from using the Internet throughout the day in Windows Vista. Which of the following tools can be used to perform this action?
Windows 2000
Parental Controls
The power supply is not supplying enough power.
Power supply
2. A user has downloaded a game from the Internet. Afterwards they notice that links from search sites get redirected to unusual pages. After the problem is corrected - the user asks how the problem can be prevented in the future. The technician should
Spyware
only obtain software from known and reputable sources.
Thermal compound
The system BIOS
3. AWindows XP machine will only boot up and display the command prompt. The technician needs to modify the boot.ini file. Which of the following commands would be used?
Public Switched Telephone Network (PSTN)
There is no operating system on the hard drive.
edit boot.ini
The front side bus speed or clock multiplier is wrong.
4. A technician has installed a new wireless access point on an existing small office home office (SOHO) network with WPA security. All wireless computers connect to the new network except one computer that repeatedly asks for the key. Which of the foll
format
A Blue I on a white field
The pass phrase is not correct.
-t
5. A customer needs help as the application log is full. They want to leave it the same size but maintain existing entries for future reference. Which of the following is the BEST course of action?
Power Users
Pressing Ctrl-Alt-Del and selecting Task Manager - Right clicking on the task bar and selecting Task Manager.
The DHCP server is unavailable.
Archive existing records and clear the application log.
6. A technician is given a computer that is very slow but has a fast processor and plenty of memory. Which of the following commands could be used for troubleshooting start-up services?
Check the DNS server addresses and verify they are current.
Use System Restore to restore the system to the point before the software was initially installed.
RIMM modules must be installed in pairs.
msconfig
7. Which of the following cable types should a technician use to support a 1Gbps SOHO LAN?
System Information
Power supply voltages
The amount of memory
CAT6
8. A PCs system time is always incorrect until logging in to the PC. Which of the following is the MOST likely problem?
Event Viewer
Disable services at startup - Disable start up programs.
The technician failed to connect the antenna wires to theWiFi card.
The CMOS battery needs to be replaced.
9. A hard drive is experiencing poor performance. Which of the following would be the BEST option to help improve read/write speeds?
Call a security technician to report.
Educate the user.
Disk Defragmentation
In the BIOS - enable WOL
10. A computer is redeployed after sitting in storage for a year and is now displaying the wrong date. Which of the following is the cause?
Administrators - Power Users - Users - Guests
The computers CMOS battery has lost its charge.
check the hard drive to ensure it is working.
The system BIOS
11. A client has installed an additional 1GB of RAM in a computer to accommodate the requirements of a new application. When the application is run a Low on Virtual Memory warning appears. Which of the following steps needs to be taken?
One hard drive must be configured as master - and one as slave.
Loose DC jack
RJ-11
The paging file size settings need to be adjusted.
12. Additional RAM has been added to a PC. When the RAM amount is checked within Windows the additional memory is not reflected. Which of the following is the MOST likely cause?
QoS
Start the PC in Enable VGA Mode; reboot after login in normal mode.
The rollers on the printer need to be replaced.
The RAM was not properly seated in its memory slot.
13. Which of the following is the BEST solution for repairing a hard drive that results in could not read from selected boot disk display upon booting?
A deny permission overrides an allow permission.
Start>Run>typesfc /scannow>ok
Use recovery console and the bootcfg /rebuild command.
MAC filtering
14. A user receives an Access is Denied error when trying to install an application on their computer. Which of the following should the technician check FIRST?
Application
sfc
heck if user is a local administrator on the computer
The pass phrase is not correct.
15. Which of the following can be accomplished from the System Configuration utility?
The CMOS battery is defective.
rdisk.exe
Disable services at startup - Disable start up programs.
Read only permissions
16. When combining NTFS and Share permissions - which of the following is true?
Port forwarding rules
Ntldr - boot.ini and ntdetect.com - or - IO.sys - boot.ini and ntboot.sys
The ToggleKeys option is enabled.
The most restrictive permission overrides
17. Which of the following is the BEST utility to use when mounting a hard disk as a folder in a Windows XP Professional machine?
The chipset includes hyperthreading support.
ipconfig /release then ipconfig /renew
Disk Manager
-t
18. Which of the following are possible solutions to the error message 'NTLDR not found'?
Filters
The device driver is not loaded.
Disk Defragmenter
Use the Recovery Console and command fixboot.
19. A technician is updating a computer for a customer by removing their IDE drives and replacing them with SATA drives. The technician notes that these drives have a SATA power connection and a Molex connection. Which of the following is the BEST way to
Connect only one of the power connections on the drive.
Use a trusted aggressive pop-up blocker. - Avoid notorious websites and hyperlinks.
The print head needs to be adjusted.
The DHCP server is unavailable.
20. A technician is installing a video card on a PC that currently has an onboard video card. The new video card is installed but will not display an image. Which of the following actions is required?
The device driver is not loaded.
Use the recovery console to run thefixmbr utility.
Disable the integrated video card.
Thermal compound
21. A customer requires the installation of a 10MB script on 2000 desktops in one building and it is to be completed by twenty technicians. The customer does not want the installation downloaded from their network. Which of the following methods will be
25
The computer has a 32-bit version of Windows XP installed.
The use of a flash drive to copy the script into all the desktops.
Check themanufacturers website.
22. A client has a program that they want to run everyday at a certain time. Which of the following can a technician use to accomplish this?
Task Scheduler
The system is not providing enough power to the USB port.
Replace the power supply.
Control Panel>Administrative Tools>Services>SQL service>start - My Computer>Manage>Services and Applications>Services>SQL service>start
23. Which of the following BEST describes the general meaning of a warning in one of the Event Viewer logs?
An issue that will not prevent the basic function of the computer.
Read only permissions
net help
The PC only has IDE ports available for expansion - not the needed SATA ports.
24. Which of the following is the FIRST step after a clean Windows XP Installation?
Backlight failure
Task Scheduler
Install the Chipset Drivers
Find the proper manufacturer documentation.
25. A technician replaces two 1GB DIMMs with two 2GB DIMMs. When the installed RAM amount is verified in Windows Vista - only 3GB appears. Which of the following is the MOST likely cause?
Change the jumper settings on the drive.
Windows Vista 32-bit can only address up to 3GB of memory.
BOOT.INI deleted
BitLocker drive encryption
26. A user reports that their computer will no longer boot and is displaying a non-system disk or disk error message. While troubleshooting the problem - the technician notices a scraping noise within the PC when it is powered on. Which of the following
disabled.
Plug in an external monitor to see if it is a device driver problem.
sfc
The internal hard drive has failed and needs to be replaced.
27. Which of the following will disable the UAC in Windows Vista?
Go to Control Panel (User Accounts and Family Safety) - User Accounts -Turn User Account Control on or off.
System Restore
Install the correct drivers.
cacls
28. A computer will not complete POST and a series of beeps is heard.Which of the following is the BEST material for the technician to consult?
Spooler service is running.
Windows Defender
C:Windows
Manufacturers guidelines for the beep codes
29. A user wants to add an optical drive to their computer to archive 100GB of data.Which of the following writable optical drives will allow them to archive this data using the fewest discs?
MAC filtering
Two
B
Blu-Ray
30. Operating system files for Windows Vista and Windows XP are located in which of the following?
Event Viewer Logs - Disk Management - Device Manager
Boot order in the BIOS
C:windowssystem - C:windows
Set the new printer as the default printer. - Add the new printer to users computer.
31. When using FTP to transfer files which of the following is used to retrieve a file from a remote server?
Reseat and check all cables.
get
DHCP service has stopped
Two
32. Which of the following commands can be executed from the run line in Windows XP?
C:UsersUser1Desktop
msconfig
Write all of the error message down immediately.
Diskpart
33. Which of the following is true when setting default security permissions on a folder?
Press F8 and select Disable Automatic Restart on System Failure.
Disk Management
The permissions are inherited by all files and folders within that folder.
copied to a safe location and can be recovered using the antivirus program.
34. Which of the following features can be identically configured on a wireless access point and in the wireless network OS settings?
The SSID
%userprofile%AppDataLocal
CAT6
Disable SSID broadcast
35. A user reports that a device is not working. Within the Device Manager - a yellow ! on the icon of a device indicates which of the following?
Set the CMOS jumper on the motherboard to clear
remove the CMOS battery.
The device driver is not loaded.
A. Use the built-in Guest account and set personal files to private.
36. Which of the following can determine the type of RAM installed in a computer?
Modify
sfc /scannow
7
Check themanufacturers website.
37. A technician has been tasked with setting up mirrored disk storage on a Windows XP computer. Which of the following should be installed FIRST?
Four gigabytes
Go to Control Panel> open User Accounts> Click Turn User Account Control On or Off> Click Continue>Clear the check box and click OK.
c:users<<username>>
RAID controller and two drives
38. Upon trying to print - a computer gives the error that the printer spooler service is not started. Which of the following tools could be used to restart the printer spooler service?
run IPCONFIG /RENEW.
Services MMC Plug-in -Computer Management
nslookup
Windows Defender
39. Which of the following 802.11 standards by default uses the 5GHz frequency range and supports speeds up to 54Mbps?
remove the CMOS battery.
Performance Monitor
A
A thumb drive is connected to the PC.
40. A customer is experiencing problems with the display after their computer is fully booted but reports seeing the BIOS splash screen during boot. Which of the following would MOST likely be the cause?
A corrupted or incorrect video driver is installed.
Hard drive
Prevents unauthorized programs from being installed
The CMOS battery needs to be replaced.
41. A technician would like to create a spanned volume on two basic disks. Which of the following steps must be completed?
Change
Performance Monitor
User Account Control; it can be turned off under User Accounts in the Control Panel.
Create a striped set.
42. When printing a document an out of memory error is displayed on the printer. Which of the following is MOST likely the issue?
The file is too large for the printer.
DNS - HOSTS file
Educate the user.
Driver Verifier Manager
43. A user reports that they set their homepage to Microsoft.com - but every time they open a browser the homepage goes somewhere else - and never the same place twice. Which of the following is the MOST likely reason?
Port forwarding rules
Adware
Perform a printhead alignment test.
Power supply
44. Which of the following is the BEST response upon seeing a STOP error in Windows XP?
Services
Disable the integrated video card.
Write all of the error message down immediately.
The SSID
45. A user reports that their new pair of headphones is not working properly. The technician asks where the headphone cable is plugged into on the PC - and the user responds by merely saying it was a round pink jack. Which of the following is the MOST li
Modify
The user plugged the headphones into the microphone jack.
The boot priority is set to CD-ROM in the BIOS.
Connect only one of the power connections on the drive.
46. A workgroup user reports not being able to print to the new printer. Everyone else in the workgroup can print to the new printer and the user can still automatically send print jobs to the old printer. Which of the following will solve the issue?
msconfig (choose startup from options)
msconfig
Oil from the skin can decrease coppers ability to conduct heat.
Set the new printer as the default printer. - Add the new printer to users computer.
47. Which of the following malware types sits quietly in the background to collect and transmit sensitive information from a users computer?
Spyware
ping
Disable System Restore -update virus definitions - restart in Safe Mode - run full scan.
C:users
48. Users in an office are having problems connecting to certain resources outside of their network. The technician suspects that a router on the network has failed. Which of the following tools can be used to determine the point of failure on the networ
Computer Management - Services MMC Plug-in
tracert
Use System Restore to restore the system to the point before the software was initially installed.
Four gigabytes
49. Which of the following broadband networking technologies is MOST widely available in isolated areas?
Satellite
Port 21 is open - The proxy setting in the antivirus application
The fuser unit for damage
That the proper amount of thermal paste has been applied.
50. A technician is troubleshooting software that was supposed to startup when the PC powered on. The software failed to start. Which of the following should the technician use to investigate the issue?
System Properties - Advanced - Performance
Disable services at startup - Disable start up programs.
Application
It is there to protect against any changes being made to the OS that may be harmful and could make the OS unstable.