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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A Windows XP system stops booting with the error message NTLDR is missing.Which of the following is the BEST resolution for this problem?
The pass phrase is not correct.
gpupdate /force
fixboot
System Properties>Advanced Tab>Performance Options>Advanced Tab

2. There are four USB devices connected to a clients computer through a USB hub. The client states the external hard drive connected to this hub has had a dramatic deterioration in response time recently. Which of the following is the MOST likely cause?
The ToggleKeys option is enabled.
From the command line: net start spooler - Open the Services MMC>right click Print Spooler>Start
Configure a MAC filter for the permitted laptops.
There are too many devices plugged into the USB hub.

3. A user is getting ready to upgrade the graphics card in their computer with a performance PCIe graphics card. The user has verified that they have a 16x PCIe slot on their motherboard. Which of the following may also need to be upgraded?
DHCP
Cellular card is disabled in the BIOS.
Install the correct drivers.
Power supply

4. A three year old laptop fails to keep the accurate time. Which of the following is the MOST likelycause?
The CMOS battery is failing.
Enable MAC address filtering
Device driver issues
copied to a safe location and can be recovered using the antivirus program.

5. Where in Windows XP would a secondary DNS IP address be entered - that is used when the primary DNS server is unavailable?
The system is not providing enough power to the USB port.
Windows 2000
Pull the CMOS battery - Use the appropriate jumper on main board.
NIC properties> Internet Protocol Properties

6. Which of the following commands will resolve a host name to an IP address?
Update the BIOS.
Higher wattage power supply
B
nslookup

7. Which of the following Microsoft encryption software provides the HIGHEST level of security for PCs running Windows Vista Enterprise or Ultimate Vista?
Use the recovery console to run thefixmbr utility.
Solid state
SATA
BitLocker drive encryption

8. A user reports that they cannot access a file on the local D drive of their PC. This is a non-system/non-boot drive. The technician needs to run chkdsk without rebooting the system. Which of the following methods will meet this goal?
The color depth is set too low. Open the Display Properties dialog box and set the Color Quality setting to Highest (64bit).
The memory is failing.
From the command line - run chkdsk utilizing the /x switch.
netstat -a

9. Which of the following adapters will offer the HIGHEST data transfer rate?
802.11n
Pressing F6 during the install to load third party drivers
Outdated signature files allowed a virus attack
Install an updated firmware on the BIOS

10. Which of the following BEST controls the amount of virtual memory in a Windows XP system?
A faulty HDD connection
The customers DNS server is unavailable.
System Properties - Advanced - Performance
A Blue I on a white field

11. After installing a new processor - the system reports the CPU is not running at the correct speed. Which of the following is the MOST likely cause?
check the hard drive to ensure it is working.
Spyware
The front side bus speed or clock multiplier is wrong.
192.168.1.1

12. While powering up a desktop PC - the unit will repeat three short beeps and will not POST. Which of the following is MOST likely the problem?
The memory is failing.
CPU 1
Unplug the CMOS battery - Switch on the reset jumper.
DHCP

13. A user has noticed several clusters of dead pixels on a laptops LCD screen. The technician is called to investigate and troubleshoot the issue. Which of the following is a possible solution?
wf.msc
QoS
Have the LCD screen replaced.
Permissions on the folder containing the financial data.

14. AWhich of the following components may cause a paper jam in a laser printer?
Connect an audio cable between the drive and the sound card
Check for the correct print driver.
Port forwarding
Faulty sensor - Worn paper feed roller

15. A technician suspects a computer has a virus - which of the following BEST describes the FIRST action to take?
The CMOS battery is defective.
Install the Chipset Drivers
Disconnect the computer from the network.
Multimeter

16. When booting Windows - check disk comes up and runs a scan only on drive E. The PC still boots and shows no signs of any errors or other problems. No installations or other software changes have been made. Which of the following is the MOST likely ca
Listen for beep codes to determine if the video card needs reseated.
Replace the modem.
A thumb drive is connected to the PC.
Oil from the skin can decrease coppers ability to conduct heat.

17. A user wants to ensure that when they connect to a public Wi-Fi network that they are protected against attackers. Which of the following settings will help in preventing intrusion in Windows Vista?
Update the virus signatures.
Not enough physical RAM installed.
remove the AC power.
Enable Public location

18. Which of the following is the BEST solution for repairing a hard drive that results in could not read from selected boot disk display upon booting?
IEEE 1394 card
Device Manager
Configure a MAC filter for the permitted laptops.
Use recovery console and the bootcfg /rebuild command.

19. A user reports that even though their anti-virus program is detecting and removing viruses on their system - the malware returns after successive restarts on their Windows Vista machine. The user has restarted the machine four times already. Which of
BOOT.INI deleted
fixboot
Ntldr - boot.ini and ntdetect.com - or - IO.sys - boot.ini and ntboot.sys
Have the user boot into Safe Mode by tapping F8 before Windows loads - and run the anti-virus scan once again.

20. A technician suspects a virus has infected a users Windows XP Professional computer. Which ofthe following is the proper course of action?
Support multiple PCIe display adapters.
Disable System Restore -update virus definitions - restart in Safe Mode - run full scan.
An external hard drive connected viaeSATA.
C. Turn off SSID - enable WPA2 - implement MAC filtering and change key every 30 days

21. Which of the following will allow a technician to secure a wireless access point?
Enable MAC filtering
Enable Public location
TCP/IP
Power supply

22. A client states that their Internet browser is running slow and there are multiple windows popping up onto the desktop. Which of the following is the BEST procedure to perform to resolve these issues?
Create a striped set.
Update anti-virus and malware software and scan.
The front side bus speed or clock multiplier is wrong.
Format the drive and reload the system.

23. Which of the following actions creates a mount point?
Use a network firewall.
Windows 2000
Map a new drive to an NTFS folder hosted by a different volume.
Press F8 and select Disable Automatic Restart on System Failure.

24. When the power supply of a PC is performing erratically - which of the following can be used to determine output voltage?
Modify
File searching
A multimeter
Mount the SATA drive into an available 3.5 drive bay. Connect one end of a data cable to the drives signal connector - and the other to the SATA 0 connector on the motherboard. Connect an available 15-pin power connector to the drive.

25. A user needs to use the IP address to connect to a remote device. Which of the following command line tools will determine the IP address using the hostname of a remote device?
Toner cartridge
Use the Automatic Update feature built into the application - Use scripts.
Open the computers RAM compartment and inspect the labels.
nslookup

26. Which of the following is true for a 10/100 NIC running at half-duplex?
Update anti-virus and malware software and scan.
Listen for beep codes to determine if the video card needs reseated.
during a time of low activity
NIC will transmit data in only one direction at a time.

27. When installing a small office home office (SOHO) network - which of the following can a technician configure to hide wireless networks from unauthorized users and attackers?
Configure one of the HDD as master - and one as slave.
Disk Defragmenter
Disable SSID broadcast
Remote Desktop

28. A customer states that they can access all LAN resources but cannot access the Internet.Which of the following is the MOST likely cause?
Incorrect proxy settings
Higher wattage power supply
Performance Monitor
sfc /scannow

29. When installing additional memory in a notebook computer - the MOST important point to remember is:
The second USB connector increases the power and enables functionality of the device.
Two
the chip has to be seated properly and locked down to be detected.
The front USB ports were not connected to the system board header.

30. A user receives a new laptop and attempts to put the PCMCIA card from their previous laptop in the expansion slot of the new laptop. The card does not slide all the way into the slot. Which of the following device types will MOST likely fit the slot
ExpressCard
Loop back plug
NTBACKUP.EXE
The memory is failing.

31. A technician is given a computer that is very slow but has a fast processor and plenty of memory. Which of the following commands could be used for troubleshooting start-up services?
msconfig
Set the jumpers on both hard drives to C/S.
get
The CPU is overheating.

32. Which of the following procedures in a laptop would be needed to determine the type of RAM installed?
Boots the OS with minimum drivers
Change the jumper settings on the drive.
Open the computers RAM compartment and inspect the labels.
The DHCP server is unavailable.

33. When replacing a laptop keyboard - the FIRST thing to do is:
D. Power supply does not have the proper connections.
remove the AC power.
SMTP
Adware

34. The technician has to format a new hard drive as a FAT32 file system. The hard drive capacity is 80GB. How many partitions will the technician have to create to use all of the hard drive capacity?
FDD
remove the CMOS battery.
After working hours
Three

35. Which of the following is the purpose of RAID 0?
Event Viewer Logs - Disk Management - Device Manager
The ToggleKeys option is enabled.
HTTPS
Increases read/write speed

36. A user is reporting that after replacing the toner cartridge on the laser printer it has started to produce print jobs with dirty spots around the page. Which of the following is the MOST likely cause of the problem?
sfc
IEEE 1394
The new toner cartridge is bad and should be replaced.
sfc /scannow

37. Which of the following tools is used to initiate archive procedures in Windows XP Professional?
Disable System Restore.
Task Scheduler
NTBACKUP.EXE
Loopback plug

38. A user cannot access the Internet via a proxy server. Which of the following ports needs to be set on the web browser proxy to allow HTTP traffic?
Boot into Safe Mode and remove browser helper objects.
remove the AC power.
Disk Defragmentation
80

39. When installing an external USB hard drive - which of the following is the maximum speed that can be expected when connecting to a USB 2.0 port?
Enable port forwarding on the router for port 3389 to the IP address.
C:Documents and SettingsUser1
480Mbps
Listen for beep codes to determine if the video card needs reseated.

40. A user reports that they cannot install a new hard drive they purchased online. After further questioning - the technician finds out that the new hard drive is a solid state disk and the users PC is more than eight years old - currently running Windo
DHCP
The PC only has IDE ports available for expansion - not the needed SATA ports.
Change
Press F8 and select Disable Automatic Restart on System Failure.

41. A workgroup user reports not being able to print to the new printer. Everyone else in the workgroup can print to the new printer and the user can still automatically send print jobs to the old printer. Which of the following will solve the issue?
Set the new printer as the default printer. - Add the new printer to users computer.
IEEE 1394
Disable System Restore -update virus definitions - restart in Safe Mode - run full scan.
Socket 754

42. Which of the following is the number of SCSI devices that can be added to a single narrow SCSI bus?
The print head needs to be adjusted.
Reset the page count.
The BIOS detected the PCIe video card and disabled the onboard video.
7

43. A hard drive set as a dynamic disk is moved from oneWindows computer to another. None of the disks are seen in My Computer. Which of the following tools would be BEST to start troubleshooting?
Power supply tester
Disk Management MMC Plug-in
Replace the BIOS chip - Restore from backup
netsh firewall show state

44. A user reports they have forgotten their BIOS password and is unable to boot their system. Which of the following describes the BEST method to correct this problem?
Determine the available wattage offered by the power supply andensure it meets the power needed for all of the system components.
ping localhost
Set the CMOS jumper on the motherboard to clear
Administrators - Power Users - Users - Guests

45. Which of the following Windows XP commands can be used to repair the BOOT.INI file?
bootcfg /rebuild
tracert
Disk Management
check the hard drive to ensure it is working.

46. A technician determines a laser printer is jamming at the fusing unit. They have checked the paper path in the printer and it is clear of anything that could cause a paper jam. Which of the following is the BEST solution?
CMOS battery
No device driver found
Try paper from a different package of paper.
The memory is not installed correctly.

47. The technician is working on a computer and the air is dry. Which of the following choices is the BEST option?
Quarantined
Use a network firewall.
Use a portable anti-static pad and wrist strap - ensuring all components remain on the mat - and the wrist strap is connected to the mat.
SNMP

48. A client calls after connecting the keyboard and mouse to a new computer. The client indicates that neither the keyboard nor the mouse works. The technician has determined these devices are connected through the PS/2 ports. Which of the following rec
QoS
Make sure the PS/2 plugs and ports are color matched.
My Computer>Properties>Remote Tab>Allow Users to connect remotely to this computer>Select Remote Users.
Disable services at startup - Disable start up programs.

49. A technician is repairing a computer that will not start up. The technician notices the power button does not display any lights and the LED on the motherboard is off. Which of the following is the cause of the problem?
Power supply
IDE but with an adapter
An external hard drive connected viaeSATA.
No device driver found

50. User 1 would like to setup an account for User 2 on their computer. User 2 cannot have access to the User 1s files and cannot change system settings. Which of the following should a technician recommend to User 1?
The permissions are inherited by all files and folders within that folder.
Replace the BIOS chip - Restore from backup
%userprofile%AppDataLocal
A. Use the built-in Guest account and set personal files to private.