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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A customer reports they are unable to connect to any computers outside of the office and they are unable to connect to the Internet. When the technician runs ipconfig - the customer gets the following output: IP address169.254.2.4 Subnet Mask.255.255
The DHCP client is unable to obtain an IP address from the DHCP server.
The power supply must have enough wattage to run all system hardware simultaneously.
netstat
Parental Controls

2. Which of the following can determine the type of RAM installed in a computer?
The laptop has the older miniPCI expansion slot and the new card uses miniPCI express.
Manually start the service.
Check themanufacturers website.
DNS - HOSTS file

3. Which of the following utilities can be used to determine the current partition information on an attached storage device?
Toggle the NUM lock key.
D. Power supply does not have the proper connections.
ping -t PC1
Disk Management

4. During boot - a technician gets the error message Windows could not start because of a computer disk hardware configuration problem. Which of the following is the MOST likely cause of this message?
The BIOS detected the PCIe video card and disabled the onboard video.
BOOT.INI deleted
Power Users
The memory is not properly seated.

5. New software has been installed on a workstation and now the workstation is not functioning properly. The user tried to uninstall the software to return the system back to normal but that did not work. Which of the following would be the BEST method
IEEE 1394
Blu-Ray
FDD
Use System Restore to restore the system to the point before the software was initially installed.

6. The technician backed-up users data for use on a new workstation. The user has reported that the workstation only allows a save as on this data. Which of the following is the MOST likely cause?
A processor of equal speed to CPU 0
Increases read/write speed
Read only permissions
The user disabled theWiFi adapter with the hardware or software switch.

7. A customer reports that a home wireless network is slow after the completion of the new apartment building nearby. Which of the following is the MOST secure solution for the problem?
Install an updated firmware on the BIOS
Keyboard
Toner probe
Enable MAC filtering.

8. A client is having problems retrieving their email. If their company uses IMAP - which of the following ports should be open by default on their email client?
Allow port 443.
Power Users
143
Corrupt MBR

9. A customer reports that all print outs from their laser printer are smeared. Which of the following is the MOST likely cause?
BCD
C:Usersuser1Desktop
The fuser is not working properly.
Manufacturer's website

10. An end user reports that they are unable to access any websites or network resources by the fully qualified domain name (FQDN); however - the technician is able to access these resources by IP address. Which of the following is the MOST likely cause
Go to Control Panel (User Accounts and Family Safety) - User Accounts -Turn User Account Control on or off.
msconfig
tracert - ping
The customers DNS server is unavailable.

11. A computer has the below network configuration: IP Address: 192.168.1.5 Subnet mask: 255.255.255.0. Which of the following is the default gateway for the computer?
Parental Controls
192.168.1.1
Install more memory in the printer.
C:UsersUser1

12. Which of the following protocols must be enabled in a wireless router if it is to automatically assign host IP addresse
The second USB connector increases the power and enables functionality of the device.
DHCP
Keyboard
Services MMC Plug-in -Computer Management

13. Which of the following are used by the Windows operating system to resolve FQDNs?
DNS - HOSTS file
Run Autochk.exe from the Windows Installation Disk.
The deny was selected on all share permissions
Remove all memory modules - power on the PC - listen and watch for the POST.

14. Which of the following is the only guaranteed way to get rid of a virus or malware?
Manually start the service.
Format the drive and reload the system.
The file is too large for the printer.
One device will need to be removed before an additional device will fit.

15. Which of the following is the MOST likely cause of the system losing the date and time after every reboot?
Manually start the service.
It is there to protect against any changes being made to the OS that may be harmful and could make the OS unstable.
format
The CMOS battery is failing.

16. An end user in a company is trying to research a new product - but whenever they go to a particular website - they receive a message that they do not have access to this site. Which of the following is the MOST likely cause for this problem?
The proxy server has been configured to block the site.
The CMOS battery is failing.
5 volts
A. Use the built-in Guest account and set personal files to private.

17. Which of the following tools can a technician use to determine whether changes should be made to increase security?
Ntldr - boot.ini and ntdetect.com - or - IO.sys - boot.ini and ntboot.sys
MBSA
Multimeter
Clock multiplier

18. Which of the following will provide the GREATEST security for a WiFi network on a Windows XP workstation?
Disk Defragmentation
802.11n
WPA2
B

19. Which of the following are methods to automatically update the antivirus application?
netstat
Enable boot logging. In Safe Mode - read the ntbtlog.txt file.
Use the Automatic Update feature built into the application - Use scripts.
Solid state drive

20. A technician discovers that applications are running very slow. Which of the following might solve the problem?
Boot in Safe Mode to remove.
fixboot
defrag
run IPCONFIG /RENEW.

21. A computer has become infected with a piece of malware. The current system software has detected the threat and moved it into a special state. Which of the following terms BEST defines the state?
Set the new printer as the default printer. - Add the new printer to users computer.
Quarantined
Install an updated firmware on the BIOS
BOOT.INI file is corrupt

22. If indexing is enabled on a local PC - which of the following will be directly affected?
Use a network firewall.
File searching
Windows Firewall
Device Manager

23. A technician needs to configure a PC with two fixed disk drives for optimal performance. The system is built from a standard image and no data is stored locally. Which of the following RAID settings should be used?
Corrupt MBR
C:Program Files
Copy the photos to a USB drive and copy to the new computer.
RAID 0

24. A technician is cleaning spyware from a Windows XP machine. Because of the infections - the unit cannot browse the Internet to obtain anti-virus updates.Which of the following is the BEST course of action?
ping
480Mbps
Boot to Safe Mode with Networking and attempt updates - Apply updates manually by downloading the definition files on another machine.
The ToggleKeys option is enabled.

25. Which of the following could cause an Inaccessible boot drive error during the boot process?
The computers CMOS battery has lost its charge.
Remove all memory modules - power on the PC - listen and watch for the POST.
Go to Control Panel> open User Accounts> Click Turn User Account Control On or Off> Click Continue>Clear the check box and click OK.
HDD failure

26. Which of the following should be installed prior to attaching a heatsink to a processor?
Power supply
Thermal compound
Disable System Restore -update virus definitions - restart in Safe Mode - run full scan.
Hard drive

27. A device driver is not loading properly. If Boot Logging has been turned on - which of the following files will list the drivers that load on startup?
Four gigabytes
There are too many devices plugged into the USB hub.
RAM
NTBTLOG.TXT

28. Which of the following features can be identically configured on a wireless access point and in the wireless network OS settings?
One or more of the new memory modules are faulty and should be removed or replaced.
Performance Monitor
convert
The SSID

29. To scan for corrupted system files - which of the following command-line applications would a technician use?
sfc
Spyware
Run defrag
The second USB connector increases the power and enables functionality of the device.

30. Which of the following will resolve the NTLDR is missing error during the boot process?
Boots the OS with minimum drivers
Remove the floppy disk.
The system is not providing enough power to the USB port.
Press F8 and select Disable Automatic Restart on System Failure.

31. A technician is installing an OS onto a new hard drive. The OS media is in the optical drive. Upon booting the system displays the message no operating system found. Which of the following should the technician check FIRST?
Blu-Ray
Faulty sensor
msconfig
Boot order in the BIOS

32. Which of the following Windows XP commands can be used to repair the BOOT.INI file?
bootcfg /rebuild
The PC only has IDE ports available for expansion - not the needed SATA ports.
Run Autochk.exe from the Windows Installation Disk.
netstat

33. Which of the following tools would a technician use to reassign a drive letter?
Router
Use a mounted folder.
netsh firewall show state
Disk Management

34. A customer is experiencing screen issues on their aging laptop. The technician discovers that the laptop has a tendency to decrease/increase screen brightness without user intervention - and sometimes it completely loses screen brightness. There is h
The front side bus speed or clock multiplier is wrong.
One hard drive must be configured as master - and one as slave.
LCD power inverter.
Port forwarding

35. Which of the following BEST describes why a technician should avoid touching the copper piping on heat sinks?
HTTPS
The computers CMOS battery has lost its charge.
Oil from the skin can decrease coppers ability to conduct heat.
Copy the photos to a USB drive and copy to the new computer.

36. To enhance security on a Windows workstation - the default Guest group should be:
disabled.
Use the Automatic Update feature built into the application - Use scripts.
Applications log
Windows Firewall is blocking the port.

37. When booting a Windows XP computer - two screens pop-up that offer a choice between two operating systems to boot to. Dual boot configuration is not installed on this computer. Which of the following files needs to be changed?
Implement and install a drive encryption program on all company assets.
The damaged ports contacts are shorting against the casing.
The fans are not cooling properly.
BOOT.INI

38. A technician is replacing a heatsink. Which of the following will the technician MOST likely use to complete this job?
Thermal compound
Service Manager
MAC filtering
remove the CMOS battery.

39. Which of the following will display a list of hardware components and peripherals installed on a computer and allow a technician to enable - disable - remove or reinstall their drivers?
The fuser is not working properly.
802.11n
Device Manager
the customer purchase anti-virus software - update the anti-virus software frequently - and not to open any emails unless familiar with the sender.

40. Which of the following commands will show print and file shares on a PC?
The hard drive needs to be replaced.
format
net view
Blu-Ray

41. Which of the following would a technician perform to cancel a print job?
A faulty HDD connection
Click on the printer icon and select cancel.
The network uses MAC filtering.
heck if user is a local administrator on the computer

42. Which of the following are commonly associated with dial-up networking?
msconfig
SMTP
Public Switched Telephone Network (PSTN)
chkdsk

43. When the power supply of a PC is performing erratically - which of the following can be used to determine output voltage?
Boot in Safe Mode to remove.
Reseat and check all cables.
DHCP
A multimeter

44. A hard drive is experiencing poor performance. Which of the following would be the BEST option to help improve read/write speeds?
Go to the BIOS and change the boot order to use the hard drive.
\ALPHAC$
Disk Defragmentation
Voltage setting

45. Which of the following commands allows a technician to scan protected files and check the files version?
A
The system BIOS
sfc
Copy the photos to a USB drive and copy to the new computer.

46. A technician is troubleshooting a PC that will not obtain an IP address from the network. The NIC is setup for automatic IP addressing. Which of the following would be the MOST likely cause?
Task Manager
Add additional RAM to the printer.
DHCP service has stopped
Exclude the printers IP addresses from the DHCP scope.

47. Which of the following is the default location for user account files in Windows Vista?
All sub-folders inherit the most restrictive permissions within the folder.
C:users
rdisk.exe
CMOS battery

48. A home user reports that they can access the Internet but they are having issues connecting to the game server through their home wireless router. Which of the following settings should the technician adjust?
Reset the page count.
sfc /scannow
Port forwarding rules
Filters

49. A user has noticed several clusters of dead pixels on a laptops LCD screen. The technician is called to investigate and troubleshoot the issue. Which of the following is a possible solution?
192.168.1.1
Increases read/write speed
The print head needs to be adjusted.
Have the LCD screen replaced.

50. Each time a user tries to print a large color graphic the user receives an out of memory error message. The user needs to print the document now for an upcoming meeting. Which of the following would BEST solve the issue?
The BIOS needs to be updated.
An external hard drive connected viaeSATA.
Instruct the user to decrease the graphics resolution of the image.
Power Users