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Test your basic knowledge |
Comptia A + Computer Repair Practicals
Start Test
Study First
Subjects
:
certifications
,
comptia-a-+
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A technician is setting up a PC. The motherboard does not have PS/2 connectors. Which of the following keyboard connector ports will the technician have to use?
Device driver issues
Blu-Ray
USB
System Restore
2. On a Windows XP Professional computer - several service fails to start messages appear. Which of the following service property tabs would be viewed to verify service requirements?
Dependencies
Convert both drives to a dynamic disk.
The use of a flash drive to copy the script into all the desktops.
The CMOS battery is failing.
3. A technician logs into a users computer and downloads a file from a central server to a users local document directory. After logging in - the user reports that they cannot open the file. Which of the following can the technician do to solve the prob
RJ-11
Two Type II cards - One Type III card
Set the correct permissions for the user
tracert - ping
4. A customer wants to install a new writable optical drive. They have a very large collection of files and want the new drive to be able to archive. Which of the following drive technologies would allow them to archive their collection using the fewest
C:Program Files
LCD power inverter.
Blu-Ray
-t
5. When combining NTFS and Share permissions - which of the following is true?
Drive light is always on even when no programs are running. - Cannot perform any anti-virus updates.
The most restrictive permission overrides
The internal hard drive has failed and needs to be replaced.
The SSID
6. A client calls after connecting the keyboard and mouse to a new computer. The client indicates that neither the keyboard nor the mouse works. The technician has determined these devices are connected through the PS/2 ports. Which of the following rec
Incorrect proxy settings
Support multiple PCIe display adapters.
Make sure the PS/2 plugs and ports are color matched.
Go to Control Panel> open User Accounts> Click Turn User Account Control On or Off> Click Continue>Clear the check box and click OK.
7. Which of the following commands will allow a technician to change a FAT32 file system to an NTFS file system?
convert
The memory is not installed correctly.
Instruct the user to decrease the graphics resolution of the image.
Boots the OS with minimum drivers
8. A users laptop is constantly accessing the hard drive. Which of the following is the BEST solution?
Add more RAM.
RAID 0
The USB plug is not seated properly. - The BIOS is not configured for USB support.
Loopback plug
9. A technician needs to configure a PC with two fixed disk drives for optimal performance. The system is built from a standard image and no data is stored locally. Which of the following RAID settings should be used?
RAID 0
Multimeter
Boot in Safe Mode to remove.
Use System Restore to restore the system to the point before the software was initially installed.
10. Which of the following can be used to have applications and scripts run at regular intervals?
Task Scheduler
tracert
The most restrictive permission overrides
Change the Boot order in the BIOS.
11. The recommended time to schedule an anti-virus scan is:
during a time of low activity
Manufacturer's website
A processor of equal speed to CPU 0
C:UsersUser1
12. A technician would like to create a spanned volume on two basic disks. Which of the following steps must be completed?
NIC will simultaneously transmit data in both directions at a time.
Create a striped set.
chkdsk
MAC filtering
13. Which of the following encryption methods requires a 10-digit network key?
Enable port forwarding on the router for port 3389 to the IP address.
64-bit WEP
Not enough physical RAM installed.
MSCONFIG
14. A user wants to connect to a cellular network with a laptop while traveling. The laptop has aninternal cellular network card that is activated through the provider.Which of the following is the MOST likely reason that the card is not visible to the o
The front USB ports were not connected to the system board header.
chkdsk /f
Services
Cellular card is disabled in the BIOS.
15. A technician installs a new USB inkjet printer for a client. The client tests the printer by printing several pages. The text output is unreadable. Which of the following is the BEST solution for the problem?
All sub-folders inherit the most restrictive permissions within the folder.
C:UsersUser1
Install the correct drivers.
143
16. A technician is cleaning spyware from a Windows XP machine. Because of the infections - the unit cannot browse the Internet to obtain anti-virus updates.Which of the following is the BEST course of action?
\ALPHAC$
User Account Control; it can be turned off under User Accounts in the Control Panel.
Boot to Safe Mode with Networking and attempt updates - Apply updates manually by downloading the definition files on another machine.
Solid state drive
17. After a new system board is installed on a laptop - the system fails to POST. Which of the following should be done FIRST?
Reseat and check all cables.
Netstat
SMTP
Firewall
18. When a SMART error is received on a computer - which of the following devices MOST likely has a problem?
Task Manager
ping localhost
Hard disk
The computer case was opened.
19. Which of the following will reset the BIOS settings?
Tuner card
DHCP
Power supply tester
Unplug the CMOS battery - Switch on the reset jumper.
20. Which of the following should be the FINAL step a technician should take once they have cleaned a system of a malware infection?
The customers wireless card is not compatible with the new router; they need to have a newer 802.11g card installed.
5 volts
Educate the user.
Unplug the CMOS battery - Switch on the reset jumper.
21. Which of the following commands should be used to resolve a file permission issue?
cacls
Use recovery console and the fixboot command.
xcopy
Access Point
22. Which of the following Windows XP commands can be used to repair the BOOT.INI file?
NIC will simultaneously transmit data in both directions at a time.
The new drives jumper is set for master.
Device is disabled
bootcfg /rebuild
23. A user reports that their new pair of headphones is not working properly. The technician asks where the headphone cable is plugged into on the PC - and the user responds by merely saying it was a round pink jack. Which of the following is the MOST li
The user plugged the headphones into the microphone jack.
The rollers on the printer need to be replaced.
Enable port forwarding on the router for port 3389 to the IP address.
The system BIOS
24. Which of the following will allow a technician to secure a wireless access point?
Enable MAC filtering
Filters
Boot into the recovery console and runchkdsk /r
Check for the correct print driver.
25. The customer brings their mini-tower and a new DVD/RW drive they want installed. The technician finds a second hard drive in an empty 5.25 bay connected to the secondary bus and jumpered as a slave. The ribbon cable will not stretch from the primary
Blu-Ray
The driver CD is for Windows XP only.
The system partition is corrupt - The boot.ini file has been deleted.
Move the secondary hard drive next to the primary hard drive and connect to the primary bus.Connect the new DVD drive as the slave on the secondary bus.
26. Which of the following is true for a 10/100 NIC running at full-duplex?
Increases read/write speed
NIC will simultaneously transmit data in both directions at a time.
In Disk Management create a volume on two or more dynamic disks.
The pass phrase is not correct.
27. A technician is called for a computer that is not connecting to the network. Which of the following would be the MOST common tool used to identify the issue?
ping
Cable tester
System Information
The user disabled theWiFi adapter with the hardware or software switch.
28. Which of the following tools is used to initiate archive procedures in Windows XP Professional?
Archive existing records and clear the application log.
One of the sticks of RAM is not seated properly.
sfc /scannow
NTBACKUP.EXE
29. A virus has been detected on a workstation. When the technician tries to manually delete the virus it is reported as in use by another application. Which of the following should be done FIRST to be able to delete the virus?
Format from the command line - Disk Management MMC Snap-In
Boot in Safe Mode to remove.
Tuner card
diskmgmt.msc
30. A user reports that a PC boots to the error message Missing NTLDR. Which of the following problems could cause this error?
Disable DHCP
HTTPS
DHCP
The system partition is corrupt - The boot.ini file has been deleted.
31. A technician suspects that a power supply on a computer may be going bad. Which of the following tools would BEST diagnose the part?
Multimeter
One device will need to be removed before an additional device will fit.
Cellular card is disabled in the BIOS.
Click on the printer icon and select cancel.
32. A user reports they have forgotten their BIOS password and is unable to boot their system. Which of the following describes the BEST method to correct this problem?
IEEE 1394 card
Add additional memory to the laser printer.
Set the CMOS jumper on the motherboard to clear
netstat -nr
33. Which of the following protocols should be allowed through the firewall for a mail application?
msconfig
User Account Control; it can be turned off under User Accounts in the Control Panel.
nslookup
SMTP
34. A technician is upgrading memory on a laptop. Upon removing the access door the technician sees only one memory expansion slot. The documentation stated there were two. Which of the following should the technician do?
All sub-folders inherit the most restrictive permissions within the folder.
BCD
Solid state
Look for another expansion slot elsewhere on the unit.
35. Unauthorized changes are being made to the customers router. Which of the following would MOST likely be the cause?
RIMM modules must be installed in pairs.
There is no operating system on the hard drive.
The username and password are set to default.
Use a network firewall.
36. The standard port monitor in Windows XP uses which of the following protocols to configure and monitor the printer device status?
Loose DC jack
Convert both drives to a dynamic disk.
Allows a system to boot into a limited shell with command line functions.
SNMP
37. A new processor is released and the motherboard manufacturer states that it will be supported. When starting up the workstation with the newly installed processor - multi-beep codes are generated.Which of the following is the MOST likely cause?
The new toner cartridge is bad and should be replaced.
The BIOS needs to be updated.
Disable SSID broadcast
The customers wireless card is not compatible with the new router; they need to have a newer 802.11g card installed.
38. The performance tab of Task Manager shows two CPUs. The system only has one physical CPU. Which of the following is the MOST likely cause?
sfc
Disk Defragmenter
Reset the page count.
The chipset includes hyperthreading support.
39. A customer states they recently updated their system and now it will not boot properly in normal mode. Which of the following could be used from Safe Mode to correct the issue?
The power supply must have enough wattage to run all system hardware simultaneously.
In the BIOS - enable WOL
Disable services at startup - Disable start up programs.
System Restore
40. A technician is configuring a second router on a small office home office (SOHO) network. The first router is already assigning IP addresses. Which of the following should the technician perform on the second router to avoid possible IP address confl
That the proper amount of thermal paste has been applied.
The system BIOS
SATA v2
Disable DHCP
41. A technician is replacing a defective DVD drive. After installing the new device - the BIOS does not recognize the DVD drive. Which of the following is MOST likely the solution?
Change the jumper settings on the drive.
Wireless Router
Add additional memory to the laser printer.
check the hard drive to ensure it is working.
42. Each time a user tries to print a document; the user receives a out of memory error message. Which of the following would BEST solve the issue?
Add additional RAM to the printer.
My Computer>Properties>Remote Tab>Allow Users to connect remotely to this computer>Select Remote Users.
The BIOS detected the PCIe video card and disabled the onboard video.
Quarantined
43. A hard drive set as a dynamic disk is moved from oneWindows computer to another. None of the disks are seen in My Computer. Which of the following tools would be BEST to start troubleshooting?
The PC only has IDE ports available for expansion - not the needed SATA ports.
Disk Management MMC Plug-in
The internal hard drive has failed and needs to be replaced.
BOOT.INI
44. Which of the following commands is used to discover a broken link in an Internet route?
Event Viewer Logs - Disk Management - Device Manager
tracert
Multimeter
Read only permissions
45. A technician is troubleshooting a computer infected by a virus. After the technician is finished cleaning the drive - the technician should educate the customer on preventing further attacks by suggesting:
NIC will simultaneously transmit data in both directions at a time.
The CMOS battery is failing.
the customer purchase anti-virus software - update the anti-virus software frequently - and not to open any emails unless familiar with the sender.
Using either FAT or NTFS - the limit is three - With extended partitions - there is no limit
46. An end user reports that they are unable to access any websites or network resources by the fully qualified domain name (FQDN); however - the technician is able to access these resources by IP address. Which of the following is the MOST likely cause
Clock multiplier
Permissions on the folder containing the financial data.
The customers DNS server is unavailable.
Check for a floppy disk in the FDD.
47. Each time a user tries to print a large color graphic the user receives an out of memory error message. The user needs to print the document now for an upcoming meeting. Which of the following would BEST solve the issue?
System date/time
Instruct the user to decrease the graphics resolution of the image.
Pop-ups
the chip has to be seated properly and locked down to be detected.
48. A client has installed an additional 1GB of RAM in a computer to accommodate the requirements of a new application. When the application is run a Low on Virtual Memory warning appears. Which of the following steps needs to be taken?
System Restore
Enable MAC address filtering
net view
The paging file size settings need to be adjusted.
49. A technician has just installed an upgraded graphics card. The computers power turns off before it finishes booting. Which of the following is the cause of the problem?
Enable boot logging. In Safe Mode - read the ntbtlog.txt file.
The power supply does not provide enough wattage to power the new graphics card.
The pass phrase is not correct.
D. Power supply does not have the proper connections.
50. A technician wants to check the processor speed. Where can the technician find this information?
\ALPHAC$
The second USB connector increases the power and enables functionality of the device.
802.11n
System Information