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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A client would like to utilize NTFS permissions to restrict access to the payroll folder. The clients rights are assigned as follows: AccountantsFull control - AdministrativeAssistants Read ManagersRead & execute - The client selects deny on all shar
The deny was selected on all share permissions
Educate the user.
The fans are not cooling properly.
Move the secondary hard drive next to the primary hard drive and connect to the primary bus.Connect the new DVD drive as the slave on the secondary bus.

2. A user reports they keep getting the error message missing or corrupt dll when logging into Windows. Which of the following can the technician do to resolve this issue?
Start>Run>typesfc /scannow>ok
Move the secondary hard drive next to the primary hard drive and connect to the primary bus.Connect the new DVD drive as the slave on the secondary bus.
Loopback plug
The computer has a 32-bit version of Windows XP installed.

3. A technician replaced an internal wireless card in a laptop. The card appears to be installed correctly in Device Manager - but is not able to view available wireless networks. Which of the following is MOST likely the problem?
There are too many devices plugged into the USB hub.
Internal antennas not connected.
Clock multiplier
Apply thermal compound to the chip.

4. A user is having printing issues and receives an error message that the print spooler is not running. Which of the following methods can be used to start the print spooler?
Cellular card is disabled in the BIOS.
One device will need to be removed before an additional device will fit.
The computer case was opened.
In the Control Panel - select Administrative Tools - select Services -click on the Print Spooler service and select start.

5. Which of the following devices can be configured to also be an access point?
Router
The device driver is not loaded.
That the proper amount of thermal paste has been applied.
There is too much electrical interference for the signal.

6. A technician is setting up VoIP service for a SOHO customer. Which of the following should the technician enable on the customers home router?
convert
The system BIOS
Microsoft WindowsVista Enterprise
QoS

7. A user states that they have an invalid boot disk message on the computer after a reboot. Which of the following is the MOST likely reason?
The user has a USB drive in the system.
Pressing Ctrl-Alt-Del and selecting Task Manager - Right clicking on the task bar and selecting Task Manager.
Parental Controls
Uncheck Hide protected operating system files in folder options - Uncheck the read only attribute in file properties.

8. A customer states they cannot print and they are getting a message that the print spooler has not started. Which of the following will correct this error in the LEAST amount of time?
LCD power inverter.
Keyboard
From the command line: net start spooler - Open the Services MMC>right click Print Spooler>Start
Access Point

9. Which of the following should a technician perform to check a hard disk for corruption?
Convert both drives to a dynamic disk.
Run the chkdsk command.
User Account Control; it can be turned off under User Accounts in the Control Panel.
The USB hub was not externally powered.

10. A company has had a high number of laptops stolen in the past three months.Which of the following is the BEST solution for the company to implement to protect the data on their laptops?
Dependencies
sfc
D. Power supply does not have the proper connections.
Implement and install a drive encryption program on all company assets.

11. A user needs to use the IP address to connect to a remote device. Which of the following command line tools will determine the IP address using the hostname of a remote device?
Unplug the CMOS battery - Switch on the reset jumper.
tracert
chkdsk
nslookup

12. A user reports that they can hear downloaded music and sounds through their computer speakers. Music CDs cannot be heard when played in the local CD-ROM drive except by plugging headphones into the jack on the front of the drive. Which of the followi
Run ipconfig /release then ipconfig /renew
Connect an audio cable between the drive and the sound card
disabled.
One of the sticks of RAM is not seated properly.

13. A technician has been asked to replace a hard drive in a laptop. The documentation calls for an IDE hard drive. Upon removal - the drive has an unfamiliar connector.Which of the following types of hard drives is in the laptop?
Multimeter
IDE but with an adapter
The memory is not properly seated.
The network card in the users computer has failed.

14. A user states their laptop will not stay on unless they hold the AC adapter plug in a certain position. Which of the following is the MOST likely cause?
The power supply is not supplying enough power.
Loose DC jack
Manufacturers guidelines for the beep codes
Go to Control Panel (User Accounts and Family Safety) - User Accounts -Turn User Account Control on or off.

15. In Device Manage - an exclamation point next to a device indicates which of the following?
C:Documents and SettingsUser1
Device conflict
msconfig
diskmgmt.msc

16. A user notices that the workstation is performing slowly and is populating .eml files after connecting to the network. The user has been disconnected for over two months. Which of the following is the MOST likely cause of the issue?
Default Gateway
The power supply is not supplying enough power.
Outdated signature files allowed a virus attack
The device driver is not loaded.

17. Which of the following commands will fix the master boot record?
The permissions are inherited by all files and folders within that folder.
fixmbr
The new toner cartridge is bad and should be replaced.
Manufacturers guidelines for the beep codes

18. If a technician wants to evaluate a computers detailed statistics - which of the following is the BEST utility to view this information?
Parental Controls
Performance Monitor
Remediate the problem and then advise the customer on virus/spyware prevention.
System Information

19. A user states they receive a message Boot device not found half of the time they boot theirsystem. Which of the following is the MOST likely cause?
The device driver for the LCD is corrupt.
%userprofile%AppDataLocal
A faulty HDD connection
192.168.1.1

20. A user reports that when powering on their computer all they see is a black screen with a cursor. Which of the following is the FIRST step to determine the problem?
SNMP
BOOT.INI file is corrupt
System date/time
Listen for beep codes to determine if the video card needs reseated.

21. A customer wants to guard against Spyware on a Windows Vista workstation. Which of the following default programs is installed for this purpose?
Windows Defender
CAT6
Multimeter
A. The host computer is a portable computer - USB devices cannot be converted to a dynamic disk.

22. Which of the following will display a list of hardware components and peripherals installed on a computer and allow a technician to enable - disable - remove or reinstall their drivers?
Computer Management - Services MMC Plug-in
Device Manager
In the Control Panel - select Administrative Tools - select Services -click on the Print Spooler service and select start.
/bootlogo /noguiboot

23. If indexing is enabled on a local PC - which of the following will be directly affected?
Keyboard
RIMM modules must be installed in pairs.
Performance Monitor
File searching

24. Which of the following commands is used to delete the entire contents of drive D: quickly?
format d: /q
Archive existing records and clear the application log.
nslookup
ping /?

25. A user has discovered that even though they are using the latest version of the anti-virus software - the computer is still being infected by a virus. Which of the following is the BEST solution for this problem?
Loose DC jack
Update the virus signatures.
tracert
Device Manager

26. A technician has recovered a system from a virus infection but some of the system files were compromised. Which of the following tools can be run from the run dialog box to replace or repair system files?
Power supply tester
Boot into the recovery console and runchkdsk /r
Event Viewer
sfc /scannow

27. A technician is adding a new device to a system and is unable to find the driver disk. Which of the following is he BEST place to retrieve the latest drivers?

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28. When replacing a laptop keyboard - the FIRST thing to do is:
remove the AC power.
Computer Management - Services MMC Plug-in
The print head needs to be adjusted.
nslookup

29. Which of the following Windows XP commands can be used to repair the BOOT.INI file?
Induction toners
Go to Control Panel> open User Accounts> Click Turn User Account Control On or Off> Click Continue>Clear the check box and click OK.
MSCONFIG
bootcfg /rebuild

30. A printer is leaving a ghost image on the printed pages. Which of the following would MOST likely be causing the issue?
Boots the OS with minimum drivers
Boot in Safe Mode to remove.
Toner cartridge
Power Users

31. On laptops - the internal wireless adapter is known by which of the following form factors?
C:UsersUser1Desktop
Set the jumpers on both hard drives to C/S.
Public Switched Telephone Network (PSTN)
Mini PCI

32. A technician is implementing a small office home office (SOHO) wireless network. The technician would like to have a static network. Which of the following should the technician disable on the router?
netsh firewall show state
The data cable is not seated properly.
DHCP
%userprofile%AppDataLocal

33. While using Windows Vista - a technician needs to access the Advanced Windows Firewall configuration page. Which of the following commands should the technician use?
Set the CMOS jumper on the motherboard to clear
xcopy
Port 21 is open - The proxy setting in the antivirus application
wf.msc

34. AWindows XP machine will only boot up and display the command prompt. The technician needs to modify the boot.ini file. Which of the following commands would be used?
edit boot.ini
Toner probe
Windows Firewall
ping windows.com

35. A user reports they are unable to access the Internet. The technician attempts to ping 127.0.0.1 - which fails. Which of the following is the MOST likely source of the problem?
Outdated signature files allowed a virus attack
The network card in the users computer has failed.
nslookup
Execute a Windows repair from the Windows setup media.

36. Which of the following will restore the BIOS after a failed update?
Replace the BIOS chip - Restore from backup
System date/time
ping localhost
IDE but with an adapter

37. Which of the following is the proper order of user group rights - starting with the group having the most rights?
Administrators - Power Users - Users - Guests
Internal antennas not connected.
Power supply
Connects the processor to the main memory - measured in MHz

38. Users are reporting that a Vista feature asks them for confirmation before running most applications or making system changes. Which of the following is the name of this Vista feature and where should the technician direct users to turn the functiona
Disk Defragmenter
Disable services at startup - Disable start up programs.
sigverif
User Account Control; it can be turned off under User Accounts in the Control Panel.

39. A client is having problems with creating file shares on the network. Which of the following groups MUST the client be a member of to create shares?
Use the Recovery Console and command fixboot.
802.11n
Power Users
Netstat

40. Which of the following creates a secure connection to a remote host?
64-bit WEP
Update anti-virus and malware software and scan.
SSH
Thermal compound is not on the processor

41. A technician has installed a new WAP into a SOHO environment - which of the following will provide the HIGHEST level of security?
C. Turn off SSID - enable WPA2 - implement MAC filtering and change key every 30 days
ping localhost
The damaged ports contacts are shorting against the casing.
SNMP

42. A user reports that after configuring the BIOS to boot to the hard drive first - the system still tries to boot from the optical drive. Which of the following is the MOST likely cause?
Replace the power supply.
Services MMC Plug-in -Computer Management
CMOS battery
Install more RAM.

43. Which of the following directory paths is the default profile folder for User1 in Windows XP?
Communicates with network devices
Listen for beep codes to determine if the video card needs reseated.
C:Documents and SettingsUser1
/bootlogo /noguiboot

44. When booting a Windows XP computer - two screens pop-up that offer a choice between two operating systems to boot to. Dual boot configuration is not installed on this computer. Which of the following files needs to be changed?
It forces cooler air across the motherboard.
BOOT.INI
RDP
Spyware

45. A department of users is reporting there are lines across their printouts. They have already changed the toner cartridge but the issue remains. Which of the following is the BEST item to inspect?
ping
Voltage setting
The fuser unit for damage
RIMM modules must be installed in pairs.

46. When a network service fails to start at boot-up - which of the following is the BEST solution for this?
WPA2
The floppy drive
ping localhost
Manually start the service.

47. A user has bought a faster CPU and the manufacturer says it is compatible with their system. The PC does not boot up after installing the new CPU. Which of the following actions should the technician have performed prior to installing the new CPU?
Install an updated firmware on the BIOS
DNS - HOSTS file
Slow response - web page redirection or unable to display web pages
The CMOS battery is defective.

48. A technician would like to install a new primary SATA drive into a computer. Which of the following scenarios BEST describes the physical setup required for this task?
Mount the SATA drive into an available 3.5 drive bay. Connect one end of a data cable to the drives signal connector - and the other to the SATA 0 connector on the motherboard. Connect an available 15-pin power connector to the drive.
Oil from the skin can decrease coppers ability to conduct heat.
System date/time
fixmbr

49. A technician is given a computer that is very slow but has a fast processor and plenty of memory. Which of the following commands could be used for troubleshooting start-up services?
DHCP
After working hours
Ntldr - boot.ini and ntdetect.com - or - IO.sys - boot.ini and ntboot.sys
msconfig

50. A technician determines a laser printer is jamming at the fusing unit. They have checked the paper path in the printer and it is clear of anything that could cause a paper jam. Which of the following is the BEST solution?
Exclude the printers IP addresses from the DHCP scope.
Blu-Ray
Try paper from a different package of paper.
The BIOS detected the PCIe video card and disabled the onboard video.