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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A user has discovered that even though they are using the latest version of the anti-virus software - the computer is still being infected by a virus. Which of the following is the BEST solution for this problem?
The fans are not cooling properly.
20
Any data on existing volumes will be permanently lost.
Update the virus signatures.

2. During boot - a technician gets the error message Windows could not start because of a computer disk hardware configuration problem. Which of the following is the MOST likely cause of this message?
services.msc
Disable services at startup - Disable start up programs.
BOOT.INI deleted
Control Panel>Tools>Folder Options>File Types

3. A user wants to add an optical drive to their computer to archive 100GB of data.Which of the following writable optical drives will allow them to archive this data using the fewest discs?
BOOT.INI file is corrupt
Read the manufacturers instructions.
Use recovery console and the bootcfg /rebuild command.
Blu-Ray

4. Which of the following will provide the GREATEST security for a WiFi network on a Windows XP workstation?
CMOS battery
WPA2
Windows 2000
Parental Controls

5. A technician is trying to use the nslookup command. Which of the following needs to be installed before this command can be used?
Regional and Language Options
Use the Recovery Console and command fixboot.
Heatsink / cooling fan - Motherboard
TCP/IP

6. A technician needs to access the files stored on the primary partition of a networked computer named ALPHA. The user of that computer has not setup any shared files or folders. Which of the following is an administrative share?
The front USB ports were not connected to the system board header.
\ALPHAC$
Convert both drives to a dynamic disk.
Update the BIOS.

7. A customer states that their laptop has stability issues after a recent memory upgrade. Which of the following is the MOST likely cause?
The memory is not properly seated.
format d: /q
md
Oil from the skin can decrease coppers ability to conduct heat.

8. When replacing a laptop keyboard - the FIRST thing to do is:
Manufacturer's website
Uncheck Hide protected operating system files in folder options - Uncheck the read only attribute in file properties.
Set the jumpers on both hard drives to C/S.
remove the AC power.

9. Which of the following commands will allow a technician to change a FAT32 file system to an NTFS file system?
The power supply does not provide enough wattage to power the new graphics card.
Multimeter
nslookup
convert

10. Which of the following directory paths is the default profile folder for User1 in Windows XP?
C:Documents and SettingsUser1
format d: /q
Update firmware.
The rollers on the printer need to be replaced.

11. Which of the following wireless standards uses the 5GHz frequency?
Check for a floppy disk in the FDD.
802.11a
DHCP
Windows Vista 32-bit can only address up to 3GB of memory.

12. Shortly after the Press Ctrl-Alt-Delete to login screen appears in Windows XP - a user gets the error One or more services failed to start. Which of the following locations could be accessed to identify the service that did not start and attempt to s
The internal hard drive has failed and needs to be replaced.
Incorrect or corrupt driver
Computer Management - Services MMC Plug-in
SSID broadcast

13. When converting a dynamic disk to a basic disk in Windows - which of the following will occur?
A corrupted or incorrect video driver is installed.
Run defrag
TCP/IP
Any data on existing volumes will be permanently lost.

14. A client has a problem with one of the workstations serial ports. Which of the following tools will diagnose the problem?
Start>Run>mstsc - Start>AllPrograms>Accessories>Communications>Remote Desktop
Microsoft WindowsVista Enterprise
Loop back plug
The use of a flash drive to copy the script into all the desktops.

15. The performance tab of Task Manager shows two CPUs. The system only has one physical CPU. Which of the following is the MOST likely cause?
The chipset includes hyperthreading support.
The laptops AC adapter
Power supply tester
The data cable is not seated properly.

16. A technician has completed a computer repair by editing the registry. Which of the following should the technician do NEXT?
Ensure all features of the system are functioning.
Try paper from a different package of paper.
Convert both drives to a dynamic disk.
netstat -nr

17. A technician received a laptop that has a dimly lit display. The technician connects an external monitor and can see a fully functional display. Which of the following is the MOST likely cause?
the chip has to be seated properly and locked down to be detected.
The laptop is configured to boot from the flash drive; the user should be instructed to remove the flash drive and reboot the laptop.
Inverter board
System Properties>Advanced Tab>Performance Options>Advanced Tab

18. A technician has a PC that does not recognize the USB keyboard immediately after POST. Which of the following could be the cause?
The USB plug is not seated properly. - The BIOS is not configured for USB support.
Allow port 443.
C:UsersUser1Desktop
Not enough physical RAM installed.

19. Which of the following GUI utilities would be used to determine the MAC address of a network card?
Replace the BIOS chip - Restore from backup
A Blue I on a white field
System Information
Press F8 and select Disable Automatic Restart on System Failure.

20. A client has been unable to fix corruption of system files and does not have a backup or an Automated System Recovery (ASR) disk. Which of the following is the BEST action to take next?
Enable MAC filtering
Boots the OS with minimum drivers
Execute a Windows repair from the Windows setup media.
C:UsersUser1

21. A customer cannot print certain PDF documents on their laser printer. The print job is a multi- page large PDF with multiple colors. Which of the following is the MOST likely solution?
Install an updated firmware on the BIOS
802.11a
Add additional memory to the laser printer.
ExpressCard

22. Which of the following commands would provide a list of all local active TCP/IP connections?
UAC
MAC filtering
run IPCONFIG /RENEW.
netstat -a

23. User 1 would like to setup an account for User 2 on their computer. User 2 cannot have access to the User 1s files and cannot change system settings. Which of the following should a technician recommend to User 1?
Convert the partition to NTFS.
A
Application
A. Use the built-in Guest account and set personal files to private.

24. A user reports that a computer reboots several times a day unexpectedly. Configuration management shows that the machine recently had a second hard drive and a DVDROM burner installed. Which of the following BEST describes the troubleshooting steps?
during a time of low activity
Determine the available wattage offered by the power supply andensure it meets the power needed for all of the system components.
20
Disable SSID broadcast

25. A customer reports that they are unable to access any network resources. To test the functionality of the customers NIC - the technician should use which of the following?
Parental Controls
BOOT.INI deleted
Add an access point.
Loopback test

26. A user recently purchased an 802.11g-capable laptop - but reports their network connection speed is much slower than expected. The technician notes that while the users wireless signal strength is excellent - they are connected at just 11Mbps. Which
chkdsk
The user is connected to an 802.11b wireless access point.
The device is disabled.
The memory is failing.

27. Which of the following is a local host IP address?
127.0.0.1
Enable port forwarding on the router for port 3389 to the IP address.
BOOT.INI deleted
Replace the modem.

28. Which of the following should be the FINAL step a technician should take once they have cleaned a system of a malware infection?
Educate the user.
An external hard drive connected viaeSATA.
The WLAN card is 802.11b.
The fans are not cooling properly.

29. Which of the following command line tools in Windows Vista is used for disk management?
480Mbps
Update the video card drivers to the latest version.
Diskpart
The drive is a dynamic disk moved from another system.

30. A customer reports that all printed documents display random characters. Which of the following is the MOST likely cause of this problem?
Incorrect or corrupt driver
An external hard drive connected viaeSATA.
The driver CD is for Windows XP only.
The thermal paste will insulate heat around the processor.

31. A customer brings in their computer the day after a storm stating they are unable to dial into their ISP and a strange smell is coming from the computer; everything else works normally. Which of the following should be the NEXT step to resolve the is
The new toner cartridge is bad and should be replaced.
The permissions are inherited by all files and folders within that folder.
Replace the modem.
The damaged ports contacts are shorting against the casing.

32. A user states that their Windows XP computer is running extremely slowly. It has a P4 3.2GHz processor and 256MB of RAM. A technician opens Task Manager and sees that CPU usage is at 25% and PF Usage is at 314MB. Which of the following is MOST likely
A. Use the built-in Guest account and set personal files to private.
Not enough physical RAM installed.
Corrupt MBR
System Properties - Advanced - Performance

33. A user needs to use the IP address to connect to a remote device. Which of the following command line tools will determine the IP address using the hostname of a remote device?
nslookup
Microsoft WindowsVista Enterprise
The new toner cartridge is bad and should be replaced.
BOOT.INI deleted

34. A customer has asked a technician to configure a RAID array that will provide data protection using the fewest number of disks. The computer has room for two additional drives. Which of the following RAID levels should be configured?
tree
RAID Level 1
The boot priority is set to CD-ROM in the BIOS.
20

35. A new firewall was installed and a customer reports that they can receive email but cannot send email. Which of the following protocols is being blocked?
tracert
SMTP
Implement and install a drive encryption program on all company assets.
Toggle the NUM lock key.

36. A technician installs 8GB of RAM into a computer. The memory is properly detected by the system BIOS; however - the System Properties applet is reporting less than 4GB. Which of the following BEST describes the cause of this discrepancy?
The fans are not cooling properly.
The CMOS battery is failing.
The computer has a 32-bit version of Windows XP installed.
A virus has infected the system.

37. On a Windows Vista PC - where are the user files located?
DHCP
C:users
HTTPS
Spyware

38. In Device Manage - an exclamation point next to a device indicates which of the following?
64-bit WEP
BitLocker drive encryption
SMTP
Device conflict

39. A technician wants domain group policy changes on a Windows XP computer to immediately propagate. Which of the following commands should the technician use?
A local administrator must install the application.
C:windowssystem - C:windows
gpupdate /force
Support multiple PCIe display adapters.

40. A user reports they are unable to access the Internet. The technician attempts to ping 127.0.0.1 - which fails. Which of the following is the MOST likely source of the problem?
Check the functionality of the LCD cutoff switch
Manufacturers guidelines for the beep codes
Port 21 is open - The proxy setting in the antivirus application
The network card in the users computer has failed.

41. Which of the following protocols uses port 443 by default?
Implement and install a drive encryption program on all company assets.
Four gigabytes
HTTPS
Add more RAM.

42. A client calls after connecting the keyboard and mouse to a new computer. The client indicates that neither the keyboard nor the mouse works. The technician has determined these devices are connected through the PS/2 ports. Which of the following rec
Make sure the PS/2 plugs and ports are color matched.
Windows 2000
Update firmware.
Not enough physical RAM installed.

43. A technician is implementing a small office home office (SOHO) wireless network. The technician would like to have a static network. Which of the following should the technician disable on the router?
bootcfg /rebuild
FAT32 cannot handle single files larger than 4GB.
DHCP
Blu-Ray

44. A technician notices that the computer locks up at times and maintains a high commit charge. Which of the following is the BEST solution to resolve this problem?
PCIe graphics card
Add an access point.
Install more RAM.
A virus has infected the system.

45. A customer needs help as the application log is full. They want to leave it the same size but maintain existing entries for future reference. Which of the following is the BEST course of action?
Archive existing records and clear the application log.
chkdsk
Driver Verifier Manager
nslookup

46. Which of the following utilities can be used to determine the current partition information on an attached storage device?
Format from the command line - Disk Management MMC Snap-In
Install more memory in the printer.
Disk Management
Employee Bs profile is set to use a virtual printer as the default printer.

47. A client is reporting that their system is operating slowly. The client has a 2GHz processor - 256MB of RAM - and a motherboard designed for gaming. Which of the following components would MOST likely need to be upgraded to increase performance?
netsh firewall show state
get
RAM
Services MMC Plug-in -Computer Management

48. Which of the following are methods to automatically update the antivirus application?
Loopback plug
The small space is causing overheating.
A processor of equal speed to CPU 0
Use the Automatic Update feature built into the application - Use scripts.

49. When using Device Manager - a yellow QUESTION NO: mark indicates which of the following?
Connects the processor to the main memory - measured in MHz
No device driver found
It is there to protect against any changes being made to the OS that may be harmful and could make the OS unstable.
The OS firewall is blocking the application.

50. A client would like to utilize NTFS permissions to restrict access to the payroll folder. The clients rights are assigned as follows: AccountantsFull control - AdministrativeAssistants Read ManagersRead & execute - The client selects deny on all shar
ping
Lid switch
The deny was selected on all share permissions
Ensure all features of the system are functioning.