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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A technician notices that the computer locks up at times and maintains a high commit charge. Which of the following is the BEST solution to resolve this problem?
Induction toners
SATA
Use the recovery console to run thefixmbr utility.
Install more RAM.

2. A technician is installing a NIC into a users computer. The technician knows the MAC address but does not have the driver. Which of the following will BEST help the technician identify the manufacturer of the NIC card?
The first three octets of the MAC address.
Disk Management MMC Plug-in
Update the BIOS.
The user is connected to an 802.11b wireless access point.

3. A user states that they could connect to their home wireless network with their laptop and now they cannot. Which of the following is the MOST likely issue?
Communicates with network devices
tracert
The user disabled theWiFi adapter with the hardware or software switch.
File searching

4. While using Windows Vista - a technician needs to access the Advanced Windows Firewall configuration page. Which of the following commands should the technician use?
Remediate the problem and then advise the customer on virus/spyware prevention.
Thermal compound is not on the processor
Add the new printer to user's computer.
wf.msc

5. A technician is troubleshooting a PC that will not turn on. The technician has determined that the PC is on a known good power outlet. Which of the following should the technician check NEXT?
BOOT.INI deleted
Manufacturers guidelines for the beep codes
Backlight failure
Power supply

6. A technician is working on a laptop that boots up and displays a poor quality picture on the LCD. Which of the following is the BEST troubleshooting step to take?
Plug in an external monitor to see if it is a device driver problem.
Three
Boot order in the BIOS
Disable services at startup - Disable start up programs.

7. Which of the following directory paths is the default profile folder for User1 in Windows XP?
C:Documents and SettingsUser1
Solid state
The user plugged the headphones into the microphone jack.
FAT32 cannot handle single files larger than 4GB.

8. After installing a new processor - the system reports the CPU is not running at the correct speed. Which of the following is the MOST likely cause?
Check the DNS server.
The CMOS battery needs to be replaced.
The front side bus speed or clock multiplier is wrong.
Move the secondary hard drive next to the primary hard drive and connect to the primary bus.Connect the new DVD drive as the slave on the secondary bus.

9. A company has had a high number of laptops stolen in the past three months.Which of the following is the BEST solution for the company to implement to protect the data on their laptops?
Mini PCI
Quarantined
Device Manager
Implement and install a drive encryption program on all company assets.

10. A technician discovers that applications are running very slow. Which of the following might solve the problem?
The memory is failing.
defrag
Default User - All Users
Hard disk

11. Which of the following commands will allow a technician to change a FAT32 file system to an NTFS file system?
Move the secondary hard drive next to the primary hard drive and connect to the primary bus.Connect the new DVD drive as the slave on the secondary bus.
The new toner cartridge is bad and should be replaced.
Change
convert

12. Which of the following BEST describes the general meaning of a warning in one of the Event Viewer logs?
An AGP slot - A PCIe slot
Spooler service is running.
Apply thermal compound to the chip.
An issue that will not prevent the basic function of the computer.

13. Windows XP Professional was remotely installed on a workstation overnight. The next day - the customer states the workstation is attempting to reinstall the OS again. Which of the following actions should be taken to use the installed OS?
Go to the BIOS and change the boot order to use the hard drive.
DHCP
Educate the user.
WindowsVista

14. Which of the following protocols should be allowed through the firewall for a mail application?
The device driver for the LCD is corrupt.
The RAM was not properly seated in its memory slot.
SMTP
The system is not providing enough power to the USB port.

15. Which of the following commands can be executed from the run line in Windows XP?
Install the Chipset Drivers
Prevents unauthorized programs from being installed
PATA
msconfig

16. A USB cable has a mini-USB connector on one end and two standard size connectors on the other. Which of the following is the purpose of the second connector?
Quarantined
The second USB connector increases the power and enables functionality of the device.
tracert
Check for the correct print driver.

17. A customer is experiencing problems with the display after their computer is fully booted but reports seeing the BIOS splash screen during boot. Which of the following would MOST likely be the cause?
Windows Vista 32-bit can only address up to 3GB of memory.
System properties>Hardware>Driver Signing>Select ignore
diskmgmt.msc
A corrupted or incorrect video driver is installed.

18. A client has returned a computer with a hard drive that has failed twice. Which of the following should the technician check in the computer?
Power supply voltages
Port forwarding
Manually start the service.
Faulty sensor - Worn paper feed roller

19. A client explains their system is running slow - has trouble accessing the Internet and multiple windows are popping up on their own. Which of the following is the MOST likely cause?
The network uses MAC filtering.
Update the video card drivers to the latest version.
A virus has infected the system.
The second USB connector increases the power and enables functionality of the device.

20. A technician was asked to remediate a serious - on-going virus and spyware situation for a particular customer. Which of the following should the technician do?
IDE but with an adapter
The BIOS needs to be updated.
Permissions on the folder containing the financial data.
Remediate the problem and then advise the customer on virus/spyware prevention.

21. A user reports that VoIP telephone calls have static and a noticeable delay whenever other users are using the home network. Which of the following routing features should be used on the home network to resolve this issue?
The power supply is not supplying enough power.
QoS
\ALPHAC$
Try paper from a different package of paper.

22. A technician installs 8GB of RAM into a computer. The memory is properly detected by the system BIOS; however - the System Properties applet is reporting less than 4GB. Which of the following BEST describes the cause of this discrepancy?
The boot priority is set to CD-ROM in the BIOS.
The computer has a 32-bit version of Windows XP installed.
Port 21 is open - The proxy setting in the antivirus application
Loose DC jack

23. In which of the following locations is the Windows Vista local user settings found?
%userprofile%AppDataLocal
Using either FAT or NTFS - the limit is three - With extended partitions - there is no limit
DHCP
Install the correct drivers.

24. A technician gets a call from a customer with a Windows XP computer. The customer has just installed a new program in their computer. When the customer opens a file - it opens in a program that the customer does not want to use. Which of the followin
msconfig
Enable Public location
The user is connected to an 802.11b wireless access point.
Control Panel>Tools>Folder Options>File Types

25. Which of the following protocols must be enabled in a wireless router if it is to automatically assign host IP addresse
DHCP
RAM failure
An AGP slot - A PCIe slot
Use a mounted folder.

26. There are four USB devices connected to a clients computer through a USB hub. The client states the external hard drive connected to this hub has had a dramatic deterioration in response time recently. Which of the following is the MOST likely cause?
heck if user is a local administrator on the computer
Manufacturer's website
Disconnect the computer from the network.
There are too many devices plugged into the USB hub.

27. A technician would like to create a spanned volume on two basic disks. Which of the following steps must be completed?
10 meters (33 feet)
Create a striped set.
DHCP
System date/time

28. A customer states they recently updated their system and now it will not boot properly in normal mode. Which of the following could be used from Safe Mode to correct the issue?
System Restore
Turn on and configure BitLocker.
Netstat
The SATA controller card was not set as a boot device in the computer BIOS.

29. A technician has installed a new wireless access point on an existing small office home office (SOHO) network with WPA security. All wireless computers connect to the new network except one computer that repeatedly asks for the key. Which of the foll
DHCP service has stopped
There is no operating system on the hard drive.
tracert
The pass phrase is not correct.

30. A user reports not being able to print to a new printer but can print to an old printer. Everyone else in the same workgroup can print to the new printer. Which of the following will MOST likely solve the issue?

31. A user is reporting that the image on their CRT monitor is shaking and giving them eye strain. The technician notices the display is OK at first - then after a minute it begins wavering. Which of the following is the FIRST step the technician should
Look around the monitor for items that maybe interfering with the display.
Wireless Router
The WLAN card is 802.11b.
Multimeter

32. Which of the following is true when setting default security permissions on a folder?
fixboot
Communicates with network devices
143
The permissions are inherited by all files and folders within that folder.

33. Which of the following components could MOST likely cause a Non-system disk or disk error to occur after POST?
FDD
Use the recovery console to run thefixmbr utility.
Go to Control Panel> open User Accounts> Click Turn User Account Control On or Off> Click Continue>Clear the check box and click OK.
net help

34. Each time a user tries to print a document; the user receives a out of memory error message. Which of the following would BEST solve the issue?
The driver CD is for Windows XP only.
Multimeter
Add additional RAM to the printer.
Enable boot logging. In Safe Mode - read the ntbtlog.txt file.

35. When a computer is powered on - after POST it states No boot partition found.Which of the following is the MOST likely reason?
rdisk.exe
Change the jumper settings on the drive.
The DHCP client is unable to obtain an IP address from the DHCP server.
There is no operating system on the hard drive.

36. Which of the following can be used to have applications and scripts run at regular intervals?
Task Scheduler
Event Viewer
Solid state drive
20

37. A user receives a new laptop and attempts to put the PCMCIA card from their previous laptop in the expansion slot of the new laptop. The card does not slide all the way into the slot. Which of the following device types will MOST likely fit the slot
Safe Mode
ExpressCard
tracert
There is too much electrical interference for the signal.

38. A technician is going to flash the BIOS on a laptop.Which of the following would the technician need to complete this task?
Applications log
The technician failed to connect the antenna wires to theWiFi card.
The laptops AC adapter
the customer purchase anti-virus software - update the anti-virus software frequently - and not to open any emails unless familiar with the sender.

39. Which of the following directory paths is the default profile folder for User1 in Windows Vista?
UAC
Change the Boot order in the BIOS.
C:UsersUser1
xcopy

40. Users are reporting their machines are losing connection to a central server during off hours - causing some processes that run after hours to stop. Which of the following commands would BEST confirm the problem?
C:windowssystem - C:windows
Device Manager
ping -t
Task Scheduler

41. After installing multiple hard drives in a computer - the technician finds that some of the drives will intermittently be unavailable. Which of the following is the MOST likely reason that the drives are periodically unavailable?
The file is too large for the printer.
The power supply is not supplying enough power.
Modify
20

42. When troubleshooting a network connectivity issue - which of the following commands can BEST determine the IP address of the remote device that is causing the problem?
The location type is currently PUBLIC.
services.msc
PATA
tracert

43. Which of the following BEST explains the purpose of the Windows Recovery Console?
The hard drive needs to be replaced.
-t
Allows a system to boot into a limited shell with command line functions.
Problem with the developing drum

44. If a technician is traveling outside of the US - which of the following should be checked before setting up a workstation?
The antivirus service is disabled.
System Properties>Advanced Tab>Performance Options>Advanced Tab
Voltage setting
The DHCP client is unable to obtain an IP address from the DHCP server.

45. Which of the following commands will allow a technician to disable startup programs?
msconfig (choose startup from options)
Problem with the developing drum
The BIOS needs to be updated.
There is too much electrical interference for the signal.

46. Members of which of the following groups are able to run legacy and certified applications - but do not have full system permissions in Windows XP?
Look around the monitor for items that maybe interfering with the display.
Listen for beep codes to determine if the video card needs reseated.
Use a mounted folder.
Power Users

47. The Accounting Department reports that their new program runs on all computers except two. Which of the following logs will have the MOST information about this problem?
Mount the SATA drive into an available 3.5 drive bay. Connect one end of a data cable to the drives signal connector - and the other to the SATA 0 connector on the motherboard. Connect an available 15-pin power connector to the drive.
No device driver found
Multimeter
Applications log

48. A Windows XP system stops booting with the error message NTLDR is missing.Which of the following is the BEST resolution for this problem?
Convert the partition to NTFS.
msconfig
fixboot
System Information

49. Which of the following commands will display the local routing table?
Two
Toggle the NUM lock key.
Print a test page from all the trays.
netstat -nr

50. Which of the following steps will allow a technician to disable the prompting of the requirement for digital signatures of newly installed device drivers?
The pass phrase is not correct.
Manually start the service.
System properties>Hardware>Driver Signing>Select ignore
Ntldr - boot.ini and ntdetect.com - or - IO.sys - boot.ini and ntboot.sys