Test your basic knowledge |

Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Which of the following commands will duplicate entire directories from one location to another?
Check if the computer manufacturer uses a separate power inverter for the screen.
xcopy
Voltage setting
Pop-ups

2. When receiving a Missing NTLDR error - which of the following is the FIRST action that should be taken?
Check for a floppy disk in the FDD.
Lid switch
The hard drive needs to be replaced.
C:Documents and SettingsUser1

3. A Windows computer receives a stop error (e.g. bluescreen) on boot. Which of the following when run from recovery console could correct the issue?
Turn on and configure BitLocker.
Change the Boot order in the BIOS.
Quarantined
chkdsk

4. Which of the following supports the Athlon 64?
The power supply does not provide enough wattage to power the new graphics card.
Socket 754
Faulty sensor - Worn paper feed roller
No device driver found

5. A user reports that the video on their computer has gone out. After determining that the onboard video is bad - a technician needs to install a new video card. Which of the following would support a new video card installation?
The most restrictive permission overrides
The power supply is not supplying enough power.
An AGP slot - A PCIe slot
A corrupted or incorrect video driver is installed.

6. A technician is replacing a hard drive with a new 30GB drive formatted with FAT32. While transferring a 5GB file an error appears indicating that the new drive has insufficient space for the transfer. Which of the following is the cause of the proble
FAT32 cannot handle single files larger than 4GB.
The user plugged the headphones into the microphone jack.
Check Event Viewer to determine which service did not start - Run services.msc to see the state of each service listed.
Make sure the PS/2 plugs and ports are color matched.

7. A user reports that their computer will no longer boot and is displaying a non-system disk or disk error message. While troubleshooting the problem - the technician notices a scraping noise within the PC when it is powered on. Which of the following
The SATA controller card was not set as a boot device in the computer BIOS.
Wireless access point
The internal hard drive has failed and needs to be replaced.
The data cable is not seated properly.

8. Shortly after a technician installed additional RAM in a users Windows 2000 workstation - the computer became stuck in a reboot loop. Which of the following will MOST likely restore the computers normal operation?
Power supply
Check if the computer manufacturer uses a separate power inverter for the screen.
Use a trusted aggressive pop-up blocker. - Avoid notorious websites and hyperlinks.
One or more of the new memory modules are faulty and should be removed or replaced.

9. Shortly after the Press Ctrl-Alt-Delete to login screen appears in Windows XP - a user gets the error One or more services failed to start. Which of the following locations could be accessed to identify the service that did not start and attempt to s
Device conflict
Connect only one of the power connections on the drive.
Toggle the NUM lock key.
Computer Management - Services MMC Plug-in

10. Which of the following is the name of the Windows Vista application that will display items such as a clock - weather and thumbnails on the desktop at startup?
Sidebar
ExpressCard
SMTP
The new drives jumper is set for master.

11. Which of the following BEST describes the general meaning of a warning in one of the Event Viewer logs?
The BIOS needs to be updated.
An issue that will not prevent the basic function of the computer.
Apply thermal compound to the chip.
Voltage setting

12. Which of the following command syntax releases and renews an IP address in a Windows XP machine?
ipconfig /release then ipconfig /renew
Press F8 and select Disable Automatic Restart on System Failure.
services.msc
IEEE 1394

13. Which of the following creates a secure connection to a remote host?
The boot priority is set to CD-ROM in the BIOS.
In Disk Management create a volume on two or more dynamic disks.
SSH
The username and password are set to default.

14. A technician suspects a virus has infected a users Windows XP Professional computer. Which ofthe following is the proper course of action?
Run Autochk.exe from the Windows Installation Disk.
ping localhost
Convert both drives to a dynamic disk.
Disable System Restore -update virus definitions - restart in Safe Mode - run full scan.

15. Which of the following commands would be used to fix errors on the system disk?
Convert the partition to NTFS.
Spooler service is running.
Use the Recovery Console and command fixboot.
chkdsk /f

16. A user gets an error that the SQL service is not started.Which of the following can the technician do to start the service?
127.0.0.1
Add an access point.
Run a scan in Safe Mode.
Control Panel>Administrative Tools>Services>SQL service>start - My Computer>Manage>Services and Applications>Services>SQL service>start

17. Which of the following permissions can be assigned when giving shared folder permissions but not when assigning NTFS permissions?
Defrag the hard drive.
RAM failure
Change
Pressing F6 during the install to load third party drivers

18. A user reports that browser windows keep opening on their own after the user has closed their browser. Which of the following is occurring?
Pop-ups
Port forwarding
format
The customers DNS server is unavailable.

19. A technician is replacing a heatsink. Which of the following will the technician MOST likely use to complete this job?
Inverter board
WPA2
The memory is bad and must be replaced. - The BIOS is not at the latest revision.
Thermal compound

20. Which of the following is a local host IP address?
127.0.0.1
5 volts
Socket 754
format d: /q

21. Which of the following operating systems - by default - uses Documents as the name of a user's document folder?
3
NIC properties> Internet Protocol Properties
WindowsVista
Map a new drive to an NTFS folder hosted by a different volume.

22. A user receives a new laptop and attempts to put the PCMCIA card from their previous laptop in the expansion slot of the new laptop. The card does not slide all the way into the slot. Which of the following device types will MOST likely fit the slot
The use of a flash drive to copy the script into all the desktops.
ExpressCard
The user is connected to an 802.11b wireless access point.
Remove all memory modules - power on the PC - listen and watch for the POST.

23. The technician has to format a new hard drive as a FAT32 file system. The hard drive capacity is 80GB. How many partitions will the technician have to create to use all of the hard drive capacity?
All sub-folders inherit the most restrictive permissions within the folder.
Thermal compound is not on the processor
The most restrictive permission overrides
Three

24. To enhance security on a Windows workstation - the default Guest group should be:
Pressing F6 during the install to load third party drivers
Event Viewer Logs - Disk Management - Device Manager
disabled.
The internal hard drive has failed and needs to be replaced.

25. A user reports they would like to install a larger HDD but is not sure what type to buy. The user wants the technician to check and verify the type of HDD needed. The technician opens the case and looks at the HDD connectors they see a single thin ca
Thermal compound
The ToggleKeys option is enabled.
Event Viewer Logs - Disk Management - Device Manager
SATA

26. A client states that their Internet browser is running slow and there are multiple windows popping up onto the desktop. Which of the following is the BEST procedure to perform to resolve these issues?
Solid state
C:windowssystem - C:windows
netstat -a
Update anti-virus and malware software and scan.

27. A technician would like to create a spanned volume on two basic disks. Which of the following steps must be completed?
NIC properties> Internet Protocol Properties
Create a striped set.
Socket 754
Listen for beep codes to determine if the video card needs reseated.

28. A technician is troubleshooting a PC that is experiencing poor performance. Which of the following would be the BEST place for the technician to view the amount of RAM installed on the PC?
C:Usersuser1Desktop
The power button is not working.
System Information
C:UsersUser1

29. A technician is upgrading an internal IDE drive in a laptop. Which of the following HDD types is the technician MOST likely using?
PATA
The paging file size settings need to be adjusted.
Replace the power supply.
802.11a

30. A client reports that the cursor on their laptop moves to one corner of the screen and stays there when they try to use the keyboard joystick. Which of the following components will MOST likely need to be replaced to resolve the issue?
Disable DHCP
The incorrect WEP is being used.
Multimeter
Keyboard

31. A technician is configuring a second router on a small office home office (SOHO) network. The first router is already assigning IP addresses. Which of the following should the technician perform on the second router to avoid possible IP address confl
Loop back plug
Incorrect or corrupt driver
Disable DHCP
A faulty HDD connection

32. A user reports they are unable to install an application on their PC. They are a member of the local PowerUsers group. They do not receive an error message - but they are prompted to reboot to complete the installation. After rebooting - the applicat
Convert the partition to NTFS.
Install an updated firmware on the BIOS
A local administrator must install the application.
An external hard drive connected viaeSATA.

33. The new security feature in Vista that prevents programs from running with escalated privileges is called:
C:Documents and SettingsUser1
The hard drive needs to be replaced.
chkdsk
User Account Control (UAC).

34. Which of the following commands allows a technician to scan protected files and check the files version?
127.0.0.1
In the Control Panel - select Administrative Tools - select Services -click on the Print Spooler service and select start.
Install more memory in the printer.
sfc

35. While powering up a desktop PC - the unit will repeat three short beeps and will not POST. Which of the following is MOST likely the problem?
Start>Run>typesfc /scannow>ok
The memory is failing.
Corrupt MBR
Manufacturer's website

36. A customer reports that they are unable to access any network resources. To test the functionality of the customers NIC - the technician should use which of the following?
Loopback test
The first three octets of the MAC address.
SATA
The device driver for the LCD is corrupt.

37. Which of the following utilities would a technician use to verify that a sound card is correctly installed on a PC?
PATA
One or more of the new memory modules are faulty and should be removed or replaced.
NIC will simultaneously transmit data in both directions at a time.
Device Manager

38. A stop error message Unable to locate component is on a users machine. The message displays right after POST. Which of the following is the MOST likely cause of this issue?
System file corruption
The new toner cartridge is bad and should be replaced.
Loopback plug
The antivirus service is disabled.

39. A technician is asked to build a system that will resist hard drive failure due to being dropped or excessive vibration. Which of the following hard drive types would be the BEST choice?
DNS - HOSTS file
Solid state drive
Format from the command line - Disk Management MMC Snap-In
Turn off SSID broadcast.

40. A user reports that their Windows XP PC booted to a desktop which is presented with very rough colors and poor detail on all images displayed.Which of the following is the MOST likely cause and solution of the problem?
The color depth is set too low. Open the Display Properties dialog box and set the Color Quality setting to Highest (64bit).
Ensure all features of the system are functioning.
Have the user boot into Safe Mode by tapping F8 before Windows loads - and run the anti-virus scan once again.
Keyboard

41. A technician attempts to run chkdsk - but the system cannot locate it in the WinntSystem32 or WindowsSystem32 folders. Which of the following should the technician do to perform the chkdsk function?
msconfig
Run Autochk.exe from the Windows Installation Disk.
One device will need to be removed before an additional device will fit.
Run ipconfig /release then ipconfig /renew

42. A computer will not complete POST and a series of beeps is heard.Which of the following is the BEST material for the technician to consult?
Manufacturers guidelines for the beep codes
LCD backlight failure
MSCONFIG
The deny was selected on all share permissions

43. On a Windows Vista PC - where are the user files located?
Service Manager
C:users
Disable the integrated video card.
The technician failed to connect the antenna wires to theWiFi card.

44. Which of the following utilities can be used to determine the current partition information on an attached storage device?
sfc
80
Diskpart
Disk Management

45. A computer is failing to boot. Which of the following tools would be used FIRST in troubleshooting?
gpupdate /force
There is no operating system on the hard drive.
services.msc
Power supply tester

46. Members of which of the following groups are able to run legacy and certified applications - but do not have full system permissions in Windows XP?
Power Users
chkdsk
Configure one of the HDD as master - and one as slave.
Install an updated firmware on the BIOS

47. A technician is troubleshooting a PC that is blocking SMTP requests. Which of the following ports will the technician need to open?
SSID broadcast
remove the AC power.
25
Device Manager

48. A technician gets a call from a customer with a Windows XP computer. The customer has just installed a new program in their computer. When the customer opens a file - it opens in a program that the customer does not want to use. Which of the followin
The power supply must have enough wattage to run all system hardware simultaneously.
Control Panel>Tools>Folder Options>File Types
ping
Add additional memory to the laser printer.

49. A computer has the below network configuration: IP Address: 192.168.1.5 Subnet mask: 255.255.255.0. Which of the following is the default gateway for the computer?
Add additional memory to the laser printer.
Event Viewer
Problem with the developing drum
192.168.1.1

50. A technician is installing a new SATA drive into an older computer. Which of the following conditions can prevent the technician from being successful?
RAID controller and two drives
The CMOS battery is defective.
D. Power supply does not have the proper connections.
IEEE 1394 card