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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A user has installed a second hard drive into a computer and receives a message stating Invalid Boot Volume. Which of the following should a technician recommend to solve this problem?
Set the jumpers on both hard drives to C/S.
Incorrect or corrupt driver
WPA-PSK
Apply thermal compound to the chip.

2. A system powers on - begins POST - displays the BIOS version information and then hangs with the error message Error loading operating system. Which of the following is MOST likely cause of this issue?
LCD power inverter.
Have the user boot into Safe Mode by tapping F8 before Windows loads - and run the anti-virus scan once again.
Corrupt MBR
Increases read/write speed

3. A user reports that the video on their computer has gone out. After determining that the onboard video is bad - a technician needs to install a new video card. Which of the following would support a new video card installation?
An AGP slot - A PCIe slot
The CMOS battery is defective.
Examine the print queue - stop and then restart the spooler service.
Faulty sensor

4. When the power supply of a PC is performing erratically - which of the following can be used to determine output voltage?
Toner probe
Toggle the NUM lock key.
Check for the correct print driver.
A multimeter

5. A technician installs a new USB inkjet printer for a client. The client tests the printer by printing several pages. The text output is unreadable. Which of the following is the BEST solution for the problem?
DHCP
Device Manager
Install the correct drivers.
Update the BIOS.

6. Which of the following wireless standards uses the 5GHz frequency?
Turn the computer on and run chkdsk /r
802.11a
Read only permissions
disabled.

7. There are four USB devices connected to a clients computer through a USB hub. The client states the external hard drive connected to this hub has had a dramatic deterioration in response time recently. Which of the following is the MOST likely cause?
There are too many devices plugged into the USB hub.
Internal antennas not connected.
-t
C:UsersUser1

8. While powering up a desktop PC - the unit will repeat three short beeps and will not POST. Which of the following is MOST likely the problem?
The username and password are set to default.
C:Usersuser1Desktop
Blu-Ray
The memory is failing.

9. A technician installs a SATA controller card and moves the hard drive cable from the system board o the SATA controller. The system POSTs and the controller BIOS recognizes the hard drive but oes not boot to the hard drive and start Windows. Which of
The front side bus speed or clock multiplier is wrong.
Install more memory in the printer.
-t
The SATA controller card was not set as a boot device in the computer BIOS.

10. When using Device Manager - a yellow QUESTION NO: mark indicates which of the following?
Check the DNS server.
Remove all memory modules - power on the PC - listen and watch for the POST.
No device driver found
User Account Control; it can be turned off under User Accounts in the Control Panel.

11. Which of the following can be used to have applications and scripts run at regular intervals?
Task Scheduler
Replace the power supply.
Convert the partition to NTFS.
Set the jumpers on both hard drives to C/S.

12. A user receives an Access is Denied error when trying to install an application on their computer. Which of the following should the technician check FIRST?
Port 21 is open - The proxy setting in the antivirus application
Plug in an external monitor to see if it is a device driver problem.
Public Switched Telephone Network (PSTN)
heck if user is a local administrator on the computer

13. Which of the following should be installed prior to attaching a heatsink to a processor?
Use the Automatic Update feature built into the application - Use scripts.
The SATA controller card was not set as a boot device in the computer BIOS.
The memory is bad and must be replaced. - The BIOS is not at the latest revision.
Thermal compound

14. A customer reports that their newly purchased Windows Vista Home Premium notebook is unable to see other computers in their home office. Which of the following is the MOST likely cause?
The network uses MAC filtering.
The Network Location Type is Public.
Employee Bs profile is set to use a virtual printer as the default printer.
Replace the power supply.

15. A user reports that browser windows keep opening on their own after the user has closed their browser. Which of the following is occurring?
HDD failure
Pop-ups
Cable modem> router> computer
Corrupt MBR

16. A customer states they cannot connect to a recently installed access point which is located just around the corner from their office. An elevator and a wiring closet are the only things between the customer and the access point. Which of the followin
There is too much electrical interference for the signal.
Blu-Ray
Dependencies
Pop-ups

17. When removing a malware infection from a machine - which of the following modes should be used?
QoS
MBSA
MAC filtering
Safe Mode

18. Which of the following protocols must be enabled in a wireless router if it is to automatically assign host IP addresse
Disconnect the computer from the network.
Port forwarding rules
netstat
DHCP

19. Which of the following is an example of a hardware firewall?
Wireless Router
Update the video card drivers to the latest version.
DHCP
The pass phrase is not correct.

20. A technician needs to add a second processor to the empty socket on a computers motherboard. Which of the following should be used?
Check for the correct print driver.
There are too many devices plugged into the USB hub.
A processor of equal speed to CPU 0
Power supply

21. 1/2 Which of the following actions should a technician take when the Service Control Manager reports - one or more services failed to start?
System Restore
Check Event Viewer to determine which service did not start - Run services.msc to see the state of each service listed.
Quarantined
Microsoft WindowsVista Enterprise

22. A technician is implementing a small office home office (SOHO) wireless network. The technician would like to have a static network. Which of the following should the technician disable on the router?
Boot into Safe Mode and remove browser helper objects.
Ensure all features of the system are functioning.
The user has a USB drive in the system.
DHCP

23. A user has a computer with a 100GB IDE hard drive formatted as a single FAT32 partition. This drive is only used to store data. The user adds a second 100GB hard drive and wants to mirror the two drives. When the user goes to disk management there is
The memory is not properly seated.
Convert both drives to a dynamic disk.
Boot to Safe Mode with Networking and attempt updates - Apply updates manually by downloading the definition files on another machine.
Remove the floppy disk.

24. A department of users is reporting there are lines across their printouts. They have already changed the toner cartridge but the issue remains. Which of the following is the BEST item to inspect?
RDP
The fuser unit for damage
The laptop is configured to boot from the flash drive; the user should be instructed to remove the flash drive and reboot the laptop.
IDE but with an adapter

25. Which of the following is the MOST likely cause of the system losing the date and time after every reboot?
nslookup
Enable boot logging. In Safe Mode - read the ntbtlog.txt file.
The CMOS battery is failing.
eSATA

26. A technician has installed a maintenance kit on a laser printer and replaced all consumables. Which of the following should the technician do NEXT?
Spyware
Reset the page count.
format
System Properties - Advanced - Performance

27. A computer is redeployed after sitting in storage for a year and is now displaying the wrong date. Which of the following is the cause?
System Properties>Advanced Tab>Performance Options>Advanced Tab
Outdated signature files allowed a virus attack
The use of a flash drive to copy the script into all the desktops.
The computers CMOS battery has lost its charge.

28. Which of the following commands will remove the read only - hidden - archive and system attributes from a file named test.doc?
Use recovery console and the bootcfg /rebuild command.
Power supply tester
attrib test.doc -r -a -s -h
Microsoft WindowsVista Enterprise

29. The new security feature in Vista that prevents programs from running with escalated privileges is called:
De-select PausePrinting from within the Printer menu on the users computer.
User Account Control (UAC).
Check the functionality of the LCD cutoff switch
Start the PC in Enable VGA Mode; reboot after login in normal mode.

30. A technician is cleaning spyware from a Windows XP machine. Because of the infections - the unit cannot browse the Internet to obtain anti-virus updates.Which of the following is the BEST course of action?
Boot to Safe Mode with Networking and attempt updates - Apply updates manually by downloading the definition files on another machine.
System Restore
Connect the appropriate power cable.
Remote Desktop

31. A user reports that they cannot access a file on the local D drive of their PC. This is a non-system/non-boot drive. The technician needs to run chkdsk without rebooting the system. Which of the following methods will meet this goal?
There is no operating system on the hard drive.
Check the DNS server.
attrib test.doc -r -a -s -h
From the command line - run chkdsk utilizing the /x switch.

32. Which of the following commands is used to delete the entire contents of drive D: quickly?
Task Scheduler
format d: /q
The device driver is not loaded.
One hard drive must be configured as master - and one as slave.

33. A user wants to track websites that certain individuals are going to throughout the day on Windows Vista. Which of the following tools can be used to perform this action?
The device is disabled.
Disk Manager
Parental Controls
Security Center

34. When booting a Windows XP computer - two screens pop-up that offer a choice between two operating systems to boot to. Dual boot configuration is not installed on this computer. Which of the following files needs to be changed?
Use recovery console and the fixboot command.
-t
BOOT.INI
The paging file size settings need to be adjusted.

35. When installing an external USB hard drive - which of the following is the maximum speed that can be expected when connecting to a USB 2.0 port?
LCD backlight failure
A virus has infected the system.
The network card in the users computer has failed.
480Mbps

36. A technician uses DHCP for all computers on the network and static IP addresses for all printers on the network. Which of the following will enforce this policy?
Exclude the printers IP addresses from the DHCP scope.
Turn on and configure BitLocker.
The antivirus service is disabled.
The CMOS battery is failing.

37. A technician attempts to convert the E drive to a dynamic disk; however - the option to convert is not available. Which of the following is the MOST likely cause?
ping -t PC1
Check the functionality of the LCD cutoff switch
A. The host computer is a portable computer - USB devices cannot be converted to a dynamic disk.
Backup theclients data onto removable media.

38. A client reported that the network laser printer was not printing from the third tray. After repairing the issue - which of the following should the technician do NEXT?
sfc
diskmgmt.msc
D. Power supply does not have the proper connections.
Print a test page from all the trays.

39. Users are reporting their machines are losing connection to a central server during off hours - causing some processes that run after hours to stop. Which of the following commands would BEST confirm the problem?
The laptop has the older miniPCI expansion slot and the new card uses miniPCI express.
ping -t
Connect the appropriate power cable.
Port 21 is open - The proxy setting in the antivirus application

40. Which of the following is the name of the Windows Vista application that will display items such as a clock - weather and thumbnails on the desktop at startup?
Loopback plug
System Information
SMTP
Sidebar

41. A technician received a laptop that has a dimly lit display. The technician connects an external monitor and can see a fully functional display. Which of the following is the MOST likely cause?
NIC will simultaneously transmit data in both directions at a time.
run IPCONFIG /RENEW.
Inverter board
A processor of equal speed to CPU 0

42. A computer is failing to boot. Which of the following tools would be used FIRST in troubleshooting?
BCD
the chip has to be seated properly and locked down to be detected.
fixboot
Power supply tester

43. A technician is repairing a computer that will not start up. The technician notices the power button does not display any lights and the LED on the motherboard is off. Which of the following is the cause of the problem?
Power supply
Disk Defragmentation
Faulty sensor - Worn paper feed roller
DHCP

44. After a technician installs a new CMOS battery on a motherboard - which of the following will the technician have to change?
Heatsink / cooling fan - Motherboard
System date/time
Turn on and configure BitLocker.
Run a scan in Safe Mode.

45. A technician installed an internal modem on a PC.Which of the following connector types will plug into the phone jack?
wf.msc
Ensure the keyboard ribbon is firmly plugged into the motherboard.
RJ-11
Boot into Safe Mode and remove browser helper objects.

46. A technician wants to check the processor speed. Where can the technician find this information?
System Information
WPA2
Use a trusted aggressive pop-up blocker. - Avoid notorious websites and hyperlinks.
TCP/IP

47. A user reports that after adding several programs and files the computer is running slower. Which of the following can a technician suggest to correct this issue?
remove the AC power.
Default Gateway
Run defrag
FDD

48. When getting an Inaccessible boot drive error - the FIRST step to solve the issue should be to:
A virus has infected the system.
tracert
check the hard drive to ensure it is working.
BOOT.INI

49. A user reports that after installing a PCIe video card into a system - the onboard video no longer displays. Which of the following is MOST likely the cause?
Boots the OS with minimum drivers
The laptop has the older miniPCI expansion slot and the new card uses miniPCI express.
The BIOS detected the PCIe video card and disabled the onboard video.
chkdsk

50. Which of the following commands will allow a technician to change a FAT32 file system to an NTFS file system?
diskmgmt.msc
Tuner card
System Properties>Advanced>Environment variables>System variables
convert