Test your basic knowledge |

Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Which of the following commands will result in all data being lost on the media selected?
RDP
chkdsk
System Information
format

2. When would be the optimum time to schedule a virus scan?
netsh firewall show state
After working hours
Power Users
Replace the power supply.

3. Which of the following protocols must be enabled in a wireless router if it is to automatically assign host IP addresse
Task Manager
C:Documents and SettingsUser1
DHCP
The projector is not set to display the correct video source - The laptop is not set to display to the external video connector.

4. The memory in a notebook computer has been upgraded. The notebook will not power on. Which of the following is the MOST likely cause of this problem?
The new toner cartridge is bad and should be replaced.
during a time of low activity
The power button is not working.
Voltage setting

5. A technician has installed a maintenance kit on a laser printer and replaced all consumables. Which of the following should the technician do NEXT?
Reset the page count.
RAID controller and two drives
The laptop is configured to boot from the flash drive; the user should be instructed to remove the flash drive and reboot the laptop.
10 meters (33 feet)

6. A user is unable to receive FTP antivirus updates from the vendor but has network connectivity. Which of the following settings should be checked?
Disk Manager
DHCP is disabled.
SMTP
Port 21 is open - The proxy setting in the antivirus application

7. A technician determines a laser printer is jamming at the fusing unit. They have checked the paper path in the printer and it is clear of anything that could cause a paper jam. Which of the following is the BEST solution?
Tuner card
The front USB ports were not connected to the system board header.
Try paper from a different package of paper.
Slow response - web page redirection or unable to display web pages

8. Which of the following will disable the UAC in Windows Vista?
Go to Control Panel (User Accounts and Family Safety) - User Accounts -Turn User Account Control on or off.
sfc
edit boot.ini
The SATA controller card was not set as a boot device in the computer BIOS.

9. A technician is repeatedly called to a users desk because the user is being prompted during all installation of software and during the launching of certain programs. Which of the following features is causing this prompting to occur?
A multimeter
UAC
Allow port 443.
Create a striped set.

10. When replacing a laptops hard drive - which of the following may need to be updated?
In the BIOS - enable WOL
Task Scheduler
802.11n
The system BIOS

11. A technician uses DHCP for all computers on the network and static IP addresses for all printers on the network. Which of the following will enforce this policy?
143
Exclude the printers IP addresses from the DHCP scope.
The incorrect WEP is being used.
The boot priority is set to CD-ROM in the BIOS.

12. In a defaultWindows Vista installation - which of the following directory paths would a file on the desktop of user1 be placed?
TRACERT
Disable SSID broadcast
C:Usersuser1Desktop
Administrators - Power Users - Users - Guests

13. The Accounting Department reports that their new program runs on all computers except two. Which of the following logs will have the MOST information about this problem?
A local administrator must install the application.
Problem with the developing drum
Run ipconfig /release then ipconfig /renew
Applications log

14. Multiple customers are reporting that network response time is very slow. The technician suspects that excessive broadcasts may be causing the problem. Which of the following is the BEST tool to troubleshoot this issue?
ping localhost
msconfig
Netstat
The power supply does not provide enough wattage to power the new graphics card.

15. Which of the following GUI utilities would be used to determine the MAC address of a network card?
System Information
Boot into Safe Mode and remove browser helper objects.
PATA
The projector is not set to display the correct video source - The laptop is not set to display to the external video connector.

16. A technician receives a call from a laptop user that recently purchased a new wireless router. The user claims the laptop cannot connect to the new wireless router. The technician finds out that the router is an 802.11g model and the customers laptop
Exclude the printers IP addresses from the DHCP scope.
The customers wireless card is not compatible with the new router; they need to have a newer 802.11g card installed.
Problem with the developing drum
Check if the computer manufacturer uses a separate power inverter for the screen.

17. A user reports that email is working but they are unable to access the Internet. Which of the following is the NEXT step in solving the issue?
The BIOS detected the PCIe video card and disabled the onboard video.
Check the DNS server.
SSID broadcast
Windows Firewall

18. After a computer has been returned from having the system board replaced - the end user reports that they can no longer access their flash drive when it is plugged into the front USB ports. The keyboard and mouse are plugged into the rear USB ports a
The most restrictive permission overrides
The memory is not properly seated.
The jumper is set to clear the BIOS settings
The front USB ports were not connected to the system board header.

19. Which of the following protocols should be allowed through the firewall for a mail application?
SMTP
Microsoft WindowsVista Enterprise
PCIe graphics card
The data cable is not seated properly.

20. Which of the following is true for a 10/100 NIC running at half-duplex?
HTTPS
The memory is bad and must be replaced. - The BIOS is not at the latest revision.
Click on the printer icon and select cancel.
NIC will transmit data in only one direction at a time.

21. A technician is installing a wireless small office home office (SOHO) network and wants to hide the network visibility for security purposes. Which of the following should the technician configure to accomplish this task?
Run ipconfig /release then ipconfig /renew
Loop back plug
Turn off SSID broadcast.
The antivirus service is disabled.

22. Which of the following commands will send signals to the computers network card to see if it responds?
netstat
The BIOS needs to be updated.
ping localhost
25

23. A technician notices that after Windows Vista loads - the antivirus software does not start properly. Which of the following is the problem?
nslookup
Update the BIOS.
The antivirus service is disabled.
Execute a Windows repair from the Windows setup media.

24. A user reports that after adding several programs and files the computer is running slower. Which of the following can a technician suggest to correct this issue?
Defrag the hard drive.
SMTP
Run defrag
64-bit WEP

25. A customer reports that all print outs from their laser printer are smeared. Which of the following is the MOST likely cause?
5 volts
Read only permissions
The fuser is not working properly.
bootcfg /rebuild

26. A client reports that the LCD on their laptop has no display - but outlines of the graphics can be seen from some angles and an external monitor displays will no issues.Which of the following is the MOST likely cause?
IEEE 1394
LCD backlight failure
Application
Configure one of the HDD as master - and one as slave.

27. Which of the following can be used to achieve the highest transfer rate for an external hard drive?
Task Scheduler
eSATA
gpupdate /force
Device driver issues

28. Which of the following operating systems - by default - uses Documents as the name of a user's document folder?
The DHCP client is unable to obtain an IP address from the DHCP server.
WindowsVista
Hard disk
Filters

29. Which of the following commands would be used to fix errors on the system disk?
during a time of low activity
chkdsk /f
Enable MAC address filtering
127.0.0.1

30. A workgroup user reports not being able to print to the new printer. Everyone else in the workgroup can print to the new printer and the user can still automatically send print jobs to the old printer. Which of the following will solve the issue?
It forces cooler air across the motherboard.
NIC will simultaneously transmit data in both directions at a time.
Set the new printer as the default printer. - Add the new printer to users computer.
The incorrect WEP is being used.

31. A customer reports that their newly purchased Windows Vista Home Premium notebook is unable to see other computers in their home office. Which of the following is the MOST likely cause?
-t
Control Panel>Administrative Tools>Services>SQL service>start - My Computer>Manage>Services and Applications>Services>SQL service>start
Support multiple PCIe display adapters.
The Network Location Type is Public.

32. Which of the following is the name of the Windows Vista application that will display items such as a clock - weather and thumbnails on the desktop at startup?
Task Manager
Induction toners
Sidebar
In the Control Panel - select Administrative Tools - select Services -click on the Print Spooler service and select start.

33. While troubleshooting a network connection issue on a Windows XP workstation - a technician would like to see a list of all available network commands. Which of the following commands should the technician type?
Device driver issues
Event Viewer Logs - Disk Management - Device Manager
net help
Read the manufacturers instructions.

34. Which of the following commands will allow a technician to change a FAT32 file system to an NTFS file system?
RAID 0
IEEE 1394
msconfig
convert

35. Which of the following can determine the type of RAM installed in a computer?
The print head needs to be adjusted.
D. IP address - Subnet mask - Gateway - MAC address - DNS - Lease obtained/expiration.
%systemdrive%Users
Check themanufacturers website.

36. When the power supply of a PC is performing erratically - which of the following can be used to determine output voltage?
Check Event Viewer to determine which service did not start - Run services.msc to see the state of each service listed.
Execute a Windows repair from the Windows setup media.
A multimeter
Boot into Safe Mode and remove browser helper objects.

37. A user reports they are unable to access the Internet. The technician attempts to ping 127.0.0.1 - which fails. Which of the following is the MOST likely source of the problem?
The network card in the users computer has failed.
Set the correct permissions for the user
The location type is currently PUBLIC.
Two Type II cards - One Type III card

38. Which of the following can be used to have applications and scripts run at regular intervals?
tree
tracert - ping
80
Task Scheduler

39. A technician wants to avoid the possibility of mixing and losing screws when working on a laptop. Which of the following is the BEST solution for the technician?
get
Find the proper manufacturer documentation.
Enable port forwarding on the router for port 3389 to the IP address.
802.11a

40. A user reports that a device is not working. Within the Device Manager - a yellow ! on the icon of a device indicates which of the following?
Drive light is always on even when no programs are running. - Cannot perform any anti-virus updates.
The device driver is not loaded.
sfc
Device Manager

41. Which of the following is a feature of Windows Vista User Account Control (UAC)?
Prevents unauthorized programs from being installed
20
%userprofile%AppDataLocal
Task Scheduler

42. A user reports their system is displaying an error message NTLDR is missing.Which of the following is the MOST likely cause for this error?
Corrupt MBR
Task Scheduler
Faulty charging circuit
The network card in the users computer has failed.

43. When booting a Windows XP computer - two screens pop-up that offer a choice between two operating systems to boot to. Dual boot configuration is not installed on this computer. Which of the following files needs to be changed?
BOOT.INI
Backlight failure
Update the video card drivers to the latest version.
Control Panel>Tools>Folder Options>File Types

44. When removing a malware infection from a machine - which of the following modes should be used?
The CMOS battery is failing.
Safe Mode
Pressing Ctrl-Alt-Del and selecting Task Manager - Right clicking on the task bar and selecting Task Manager.
Wireless access point

45. A customer using a laptop states several letters and numbers (e.g. W -E -S -D -X -C -2 -3) are not properly working on the keyboard. Which of the following is the NEXT step to resolve the issue?
Boot order in the BIOS
Ensure the keyboard ribbon is firmly plugged into the motherboard.
Communicates with network devices
Services

46. A technician wants domain group policy changes on a Windows XP computer to immediately propagate. Which of the following commands should the technician use?
gpupdate /force
netstat -a
Regional and Language Options
Boot into the recovery console and runchkdsk /r

47. Which of the following is the BEST response upon seeing a STOP error in Windows XP?
ping localhost
Write all of the error message down immediately.
Windows Defender
127.0.0.1

48. Which of the following commands is used to review and repair protected Windows XP files?
Driver Verifier Manager
sfc
wf.msc
The SSID

49. A technician suspects a virus has infected a users Windows XP Professional computer. Which ofthe following is the proper course of action?
Loopback test
Open the computers RAM compartment and inspect the labels.
Disable System Restore -update virus definitions - restart in Safe Mode - run full scan.
SNMP

50. Additional RAM has been added to a PC. When the RAM amount is checked within Windows the additional memory is not reflected. Which of the following is the MOST likely cause?
ping localhost
Listen for beep codes to determine if the video card needs reseated.
The RAM was not properly seated in its memory slot.
SMTP