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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Which of the following will reset the BIOS settings?
From the command line - run chkdsk utilizing the /x switch.
System properties>Hardware>Driver Signing>Select ignore
Unplug the CMOS battery - Switch on the reset jumper.
tracert - ping

2. A computer will not complete POST and a series of beeps is heard.Which of the following is the BEST material for the technician to consult?
tracert
Manufacturers guidelines for the beep codes
remove the AC power.
User Account Control; it can be turned off under User Accounts in the Control Panel.

3. Which of the following commands would be used to fix errors on the system disk?
Communicates with network devices
chkdsk /f
-t
the customer purchase anti-virus software - update the anti-virus software frequently - and not to open any emails unless familiar with the sender.

4. On which of the following hard drive types must a technician change the jumper setting to match the motherboard/cabling combination?
tracert
The fuser is not working properly.
The power supply must have enough wattage to run all system hardware simultaneously.
PATA

5. A user reports that a computer reboots several times a day unexpectedly. Configuration management shows that the machine recently had a second hard drive and a DVDROM burner installed. Which of the following BEST describes the troubleshooting steps?
Move the secondary hard drive next to the primary hard drive and connect to the primary bus.Connect the new DVD drive as the slave on the secondary bus.
Windows Firewall is blocking the port.
eSATA
Determine the available wattage offered by the power supply andensure it meets the power needed for all of the system components.

6. Which of the following permissions can be assigned when giving shared folder permissions but not when assigning NTFS permissions?
Oil from the skin can decrease coppers ability to conduct heat.
Change
Read only permissions
chkdsk

7. Two employees share a computer. The computer has a locally attached USB printer. Both users are local administrators of the computer. Both employees login under their own accounts. Employee A can print with no issue; however - employee B cannot. No e
Employee Bs profile is set to use a virtual printer as the default printer.
PATA
Read the manufacturers instructions.
The first three octets of the MAC address.

8. The technician backed-up users data for use on a new workstation. The user has reported that the workstation only allows a save as on this data. Which of the following is the MOST likely cause?
Read only permissions
Safe Mode
Two Type II cards - One Type III card
Connect only one of the power connections on the drive.

9. Which of the following commands will make a new directory?
The computer case was opened.
md
Default User - All Users
Backup theclients data onto removable media.

10. A technician wants to hide the wireless router's ID. Which of the following would accomplish this?
Microsoft WindowsVista Enterprise
Disable SSID broadcast
msconfig
There is no operating system on the hard drive.

11. Which of the following paths is used to view the size of the paging file in Windows XP?
Set the jumpers on both hard drives to C/S.
nslookup
The internal hard drive has failed and needs to be replaced.
System Properties>Advanced Tab>Performance Options>Advanced Tab

12. When troubleshooting a network connectivity issue - which of the following commands can BEST determine the IP address of the remote device that is causing the problem?
An AGP slot - A PCIe slot
The amount of memory
Label every screws location and cable path - Ensure the technician wears an ESD strap.
tracert

13. A clients PC is having problems connecting to a certain website. Which of the following tools would be used to evaluate the hops taken from the clients PC to the website?
ping
netstat
The laptop is configured to boot from the flash drive; the user should be instructed to remove the flash drive and reboot the laptop.
TRACERT

14. A customer states they cannot print and they are getting a message that the print spooler has not started. Which of the following will correct this error in the LEAST amount of time?
A. The host computer is a portable computer - USB devices cannot be converted to a dynamic disk.
Turn the computer on and run chkdsk /r
From the command line: net start spooler - Open the Services MMC>right click Print Spooler>Start
127.0.0.1

15. A technician gets a call from a customer with a Windows XP computer. The customer has just installed a new program in their computer. When the customer opens a file - it opens in a program that the customer does not want to use. Which of the followin
Control Panel>Tools>Folder Options>File Types
HDD failure
Loopback test
A

16. A user reports that a PC boots to the error message Missing NTLDR. Which of the following problems could cause this error?
The print head needs to be adjusted.
The system partition is corrupt - The boot.ini file has been deleted.
MSCONFIG
CPU 1

17. A technician has a PC that does not recognize the USB keyboard immediately after POST. Which of the following could be the cause?
The RAM was not properly seated in its memory slot.
Check the DNS server.
Use a network firewall.
The USB plug is not seated properly. - The BIOS is not configured for USB support.

18. Which of the following steps will allow a technician to disable the prompting of the requirement for digital signatures of newly installed device drivers?
System properties>Hardware>Driver Signing>Select ignore
Solid state drive
A local administrator must install the application.
Enable boot logging. In Safe Mode - read the ntbtlog.txt file.

19. A technician is going to flash the BIOS on a laptop.Which of the following would the technician need to complete this task?
Control Panel>Tools>Folder Options>File Types
Change the Boot order in the BIOS.
The laptops AC adapter
fixmbr

20. The new security feature in Vista that prevents programs from running with escalated privileges is called:
User Account Control (UAC).
5 volts
tracert
RAM

21. Operating system files for Windows Vista and Windows XP are located in which of the following?
Check for the correct print driver.
chkdsk
C:windowssystem - C:windows
The BIOS detected the PCIe video card and disabled the onboard video.

22. Members of which of the following groups are able to run legacy and certified applications - but do not have full system permissions in Windows XP?
Power Users
BOOT.INI
sfc
Wireless Router

23. A user reports that VoIP telephone calls have static and a noticeable delay whenever other users are using the home network. Which of the following routing features should be used on the home network to resolve this issue?
gpupdate /force
Change
QoS
127.0.0.1

24. When getting an Inaccessible boot drive error - the FIRST step to solve the issue should be to:
Toner cartridge
Format from the command line - Disk Management MMC Snap-In
check the hard drive to ensure it is working.
nslookup

25. Which of the following wireless standards uses the 5GHz frequency?
C:Usersuser1Desktop
Task Scheduler
802.11a
An AGP slot - A PCIe slot

26. When a network service fails to start at boot-up - which of the following is the BEST solution for this?
Manually start the service.
Use recovery console and the fixboot command.
c:users<<username>>
during a time of low activity

27. A user has a computer with a 100GB IDE hard drive formatted as a single FAT32 partition. The partition has 50GB of free space but the user receives an error when attempting to save a 5GB video file. Which of the following will resolve this issue?
A Blue I on a white field
Add an access point.
Convert the partition to NTFS.
ping

28. The performance tab of Task Manager shows two CPUs. The system only has one physical CPU. Which of the following is the MOST likely cause?
The chipset includes hyperthreading support.
Pressing Ctrl-Alt-Del and selecting Task Manager - Right clicking on the task bar and selecting Task Manager.
Loopback plug
Configure one of the HDD as master - and one as slave.

29. Which of the following are used by the Windows operating system to resolve FQDNs?
Add an access point.
Try paper from a different package of paper.
The drive is a dynamic disk moved from another system.
DNS - HOSTS file

30. In Windows XP - where is setuplog.txt located?
Mini PCI
C:Windows
chkdsk /f
netstat

31. A technician installed a new wireless access point on an existing small office home office (SOHO) network with a selective security option enabled. All wireless computers connect to the new network except one computer that cannot connect the wireless
SSH
chkntfs
The network uses MAC filtering.
The CMOS battery is defective.

32. Unauthorized changes are being made to the customers router. Which of the following would MOST likely be the cause?
The username and password are set to default.
\ALPHAC$
Add additional memory to the laser printer.
Loop back plug

33. A technician has installed a maintenance kit on a laser printer and replaced all consumables. Which of the following should the technician do NEXT?
NIC will transmit data in only one direction at a time.
Reset the page count.
The device is disabled.
md

34. A customer wants to purchase a FireWire-based external hard disk drive. Which of the following ports is needed on the machine to be able to utilize such a device?
480Mbps
Enable Public location
The fuser is not working properly.
IEEE 1394

35. When using Device Manager - a red X indicates which of the following?
Firewall
Task Manager
Device is disabled
sfc

36. Which of the following supports the Athlon 64?
Socket 754
copied to a safe location and can be recovered using the antivirus program.
Find the proper manufacturer documentation.
A faulty HDD connection

37. A customer using Windows Vista wants to disable User Account Control (UAC). Which of the following responses should the technician give to explain the UAC?
Blu-Ray discs are not compatible with DVD drives
sfc
Heatsink / cooling fan - Motherboard
It is there to protect against any changes being made to the OS that may be harmful and could make the OS unstable.

38. Which of the following would MOST likely indicate the presence of malware on a PC?
Slow response - web page redirection or unable to display web pages
The front side bus speed or clock multiplier is wrong.
DHCP service has stopped
Remove all memory modules - power on the PC - listen and watch for the POST.

39. A technician is repeatedly called to a users desk because the user is being prompted during all installation of software and during the launching of certain programs. Which of the following features is causing this prompting to occur?
Start>Run>mstsc - Start>AllPrograms>Accessories>Communications>Remote Desktop
SMTP
UAC
20

40. Which of the following is the BEST solution for repairing a hard drive that results in could not read from selected boot disk display upon booting?
480Mbps
The antivirus service is disabled.
The front side bus speed or clock multiplier is wrong.
Use recovery console and the bootcfg /rebuild command.

41. A user cannot access the Internet via a proxy server. Which of the following ports needs to be set on the web browser proxy to allow HTTP traffic?
The boot priority is set to CD-ROM in the BIOS.
80
Disable SSID broadcast
sfc

42. When combining NTFS and Share permissions - which of the following is true?
c:users<<username>>
dir /a
The laptop has the older miniPCI expansion slot and the new card uses miniPCI express.
The most restrictive permission overrides

43. A user is trying to watch a high definition movie on a computer with a built-in DVD drive. Which of the following is the MOST likely reason that the user cannot watch the movie?
SATA
Check Event Viewer to determine which service did not start - Run services.msc to see the state of each service listed.
fixboot
Blu-Ray discs are not compatible with DVD drives

44. A hard drive set as a dynamic disk is moved from oneWindows computer to another. None of the disks are seen in My Computer. Which of the following tools would be BEST to start troubleshooting?
The fuser unit for damage
RAID 0
RAM failure
Disk Management MMC Plug-in

45. A user reports that Drive Manager is showing a newly installed drive as a foreign drive. Which of the following is MOST likely the cause of this warning message?
Not enough physical RAM installed.
The drive is a dynamic disk moved from another system.
The new movie is a Blu-ray disc and not compatible with the PC.
Induction toners

46. A computer has the below network configuration: IP Address: 192.168.1.5 Subnet mask: 255.255.255.0. Which of the following is the default gateway for the computer?
5 volts
ExpressCard
192.168.1.1
PATA

47. A customer wants to check whether they have the necessary tools enabled to prevent intrusions and virus attacks on a Windows Vista workstation. Which of the following tools can be used to display the current configuration?
B
Multimeter
The paging file size settings need to be adjusted.
Security Center

48. Which of the following PING command switches will not stop until the technician tells it to?
The small space is causing overheating.
The power supply must have enough wattage to run all system hardware simultaneously.
-t
Enable Public location

49. A client is having problems sending their email. If the company uses SMTP - which of the following ports is configured by default on their email client to allow mail out?
Instruct the user to decrease the graphics resolution of the image.
25
The power supply does not provide enough wattage to power the new graphics card.
De-select PausePrinting from within the Printer menu on the users computer.

50. A customer brings in a laptop with a non-functioning LCD screen that always remains black. However - when the technician connects the laptop to an external monitor the laptop will boot Windows normally. Which of the following actions should the techn
Create a striped set.
Check the functionality of the LCD cutoff switch
Go to the BIOS and change the boot order to use the hard drive.
B