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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Which of the following can be accessed with the Computer Management MMC snap-in tool?
Have the LCD screen replaced.
Disable System Restore.
Event Viewer Logs - Disk Management - Device Manager
dir

2. A client is having problems sending their email. If the company uses SMTP - which of the following ports is configured by default on their email client to allow mail out?
25
Apply thermal compound to the chip.
Applications log
The chipset includes hyperthreading support.

3. A technician is troubleshooting a laptop LCD monitor with an extremely dim screen. Which of the following is the cause?
C:UsersUser1Desktop
Add the new printer to user's computer.
Enable MAC filtering
Backlight failure

4. A stop error message Unable to locate component is on a users machine. The message displays right after POST. Which of the following is the MOST likely cause of this issue?
IEEE 1394
A corrupted or incorrect video driver is installed.
Label every screws location and cable path - Ensure the technician wears an ESD strap.
System file corruption

5. A technician is trying to use the nslookup command. Which of the following needs to be installed before this command can be used?
Have the LCD screen replaced.
TCP/IP
BitLocker drive encryption
Allow port 443.

6. A USB cable has a mini-USB connector on one end and two standard size connectors on the other. Which of the following is the purpose of the second connector?
The second USB connector increases the power and enables functionality of the device.
The laptop has the older miniPCI expansion slot and the new card uses miniPCI express.
20
IEEE 1394 card

7. A user reports they cannot access the Internet. The technician has verified the users browser settings. The users PC has a static IP configuration. Which of the following is the NEXT step the technician should take?
Power supply voltages
Check the DNS server addresses and verify they are current.
Using either FAT or NTFS - the limit is three - With extended partitions - there is no limit
System Properties>Advanced Tab>Performance Options>Advanced Tab

8. Which of the following permissions can be assigned when giving shared folder permissions but not when assigning NTFS permissions?
heck if user is a local administrator on the computer
Change
Diskpart
Press F8 and select Disable Automatic Restart on System Failure.

9. A user states that they can use their laptop when attached to AC power - but it will not charge a new battery. Which of the following is the MOST likely problem?
Faulty charging circuit
127.0.0.1
System file corruption
format

10. Operating system files for Windows Vista and Windows XP are located in which of the following?
Two Type II cards - One Type III card
C:windowssystem - C:windows
Move the secondary hard drive next to the primary hard drive and connect to the primary bus.Connect the new DVD drive as the slave on the secondary bus.
Device driver issues

11. A customer states they recently updated their system and now it will not boot properly in normal mode. Which of the following could be used from Safe Mode to correct the issue?
Services MMC Plug-in -Computer Management
System Restore
sfc
MBSA

12. The recommended time to schedule an anti-virus scan is:
The CMOS battery needs to be replaced.
during a time of low activity
In Disk Management create a volume on two or more dynamic disks.
-t

13. A customer wants to add an internal IDE drive with the ability to write DVDs. The computer currently has two IDE hard disk drives - one IDE CD writing optical drive and a DVD read-only IDE optical drive. Which of the following should the technician r
HDD failure
The antivirus service is disabled.
One device will need to be removed before an additional device will fit.
One of the sticks of RAM is not seated properly.

14. When using Device Manager - a red X indicates which of the following?
LCD power inverter.
Determine the available wattage offered by the power supply andensure it meets the power needed for all of the system components.
Read the manufacturers instructions.
Device is disabled

15. The customer brings their mini-tower and a new DVD/RW drive they want installed. The technician finds a second hard drive in an empty 5.25 bay connected to the secondary bus and jumpered as a slave. The ribbon cable will not stretch from the primary
DHCP service has stopped
Task Manager
Move the secondary hard drive next to the primary hard drive and connect to the primary bus.Connect the new DVD drive as the slave on the secondary bus.
System date/time

16. A user reports that a PC boots to the error message Missing NTLDR. Which of the following problems could cause this error?
RDP
The system partition is corrupt - The boot.ini file has been deleted.
Change the jumper settings on the drive.
A virus has infected the system.

17. A user reports that an important file has been quarantined by the antivirus program. The technician should advise them the file has been:
wf.msc
BitLocker drive encryption
copied to a safe location and can be recovered using the antivirus program.
DHCP service has stopped

18. Which of the following are methods to automatically update the antivirus application?
Boot into the recovery console and runchkdsk /r
Power Users
tracert
Use the Automatic Update feature built into the application - Use scripts.

19. Which of the following command syntax tests if a Windows XP computer is configured to connect to the Internet?
Uncheck Hide protected operating system files in folder options - Uncheck the read only attribute in file properties.
Label every screws location and cable path - Ensure the technician wears an ESD strap.
ping windows.com
Upgrade the power supply to a higher wattage model.

20. A technician suspects a virus has infected a users Windows XP Professional computer. Which ofthe following is the proper course of action?
From the command line: net start spooler - Open the Services MMC>right click Print Spooler>Start
Disable System Restore -update virus definitions - restart in Safe Mode - run full scan.
System Information
NIC will transmit data in only one direction at a time.

21. The office printer continually errors and will not print large documents. Upon inspection the maintenance code indicates an out of memory error. Which of the following is the BEST course of action?
NIC will simultaneously transmit data in both directions at a time.
Install more memory in the printer.
Replace the BIOS chip - Restore from backup
Loopback test

22. Which of the following does the ping command do?
format
Loopback test
Communicates with network devices
Solid state drive

23. A hard drive set as a dynamic disk is moved from oneWindows computer to another. None of the disks are seen in My Computer. Which of the following tools would be BEST to start troubleshooting?
Disk Management MMC Plug-in
Run ipconfig /release then ipconfig /renew
ping localhost
tracert

24. A workgroup user reports not being able to print to the new printer. Everyone else in the workgroup can print to the new printer and the user can still automatically send print jobs to the old printer. Which of the following will solve the issue?
Set the new printer as the default printer. - Add the new printer to users computer.
Pull the CMOS battery - Use the appropriate jumper on main board.
Cable tester
Device Manager

25. A customer is experiencing screen issues on their aging laptop. The technician discovers that the laptop has a tendency to decrease/increase screen brightness without user intervention - and sometimes it completely loses screen brightness. There is h
The damaged ports contacts are shorting against the casing.
LCD power inverter.
C:Windows
Uncheck Hide protected operating system files in folder options - Uncheck the read only attribute in file properties.

26. A technician is replacing the motherboard on a laptop. Which of the following should the technician do as a best practice?
Task Manager
Label every screws location and cable path - Ensure the technician wears an ESD strap.
Voltage setting
copied to a safe location and can be recovered using the antivirus program.

27. Which of the following commands allows a technician to scan protected files and check the files version?
/bootlogo /noguiboot
The data cable is not seated properly.
In Disk Management create a volume on two or more dynamic disks.
sfc

28. A technician received a laptop that has a dimly lit display. The technician connects an external monitor and can see a fully functional display. Which of the following is the MOST likely cause?
Add more RAM.
A
Inverter board
Check if the computer manufacturer uses a separate power inverter for the screen.

29. When a SMART error is received on a computer - which of the following devices MOST likely has a problem?
Hard disk
Task Scheduler
Multimeter
Instruct the user to decrease the graphics resolution of the image.

30. Which of the following is the MOST secure wireless encryption?
Problem with the developing drum
143
WPA2
tracert

31. Which of the following utilities determines how many CPU resources are being used by a service?
Enable port forwarding on the router for port 3389 to the IP address.
DNS - HOSTS file
Windows Firewall is blocking the port.
Task Manager

32. Which of the following wireless standards uses the 5GHz frequency?
802.11a
The ToggleKeys option is enabled.
Remove the floppy disk.
Read the manufacturers instructions.

33. When removing a malware infection from a machine - which of the following modes should be used?
10 meters (33 feet)
Safe Mode
Format the drive and reload the system.
Mini PCI

34. Which of the following cable types should a technician use to support a 1Gbps SOHO LAN?
CAT6
sfc
A thumb drive is connected to the PC.
RAID controller and two drives

35. A technician is replacing a hard drive with a new 30GB drive formatted with FAT32. While transferring a 5GB file an error appears indicating that the new drive has insufficient space for the transfer. Which of the following is the cause of the proble
The deny was selected on all share permissions
Two Type II cards - One Type III card
SMTP
FAT32 cannot handle single files larger than 4GB.

36. Which of the following tools could be used to test if a serial port on a laptop is functioning correctly?
diskmgmt.msc
Determine the available wattage offered by the power supply andensure it meets the power needed for all of the system components.
Loopback plug
The permissions are inherited by all files and folders within that folder.

37. A technician is troubleshooting a PC that continuously reboots. The fan works and the heatsink is in good condition. Which of the following should the technician check NEXT?
during a time of low activity
The memory is bad and must be replaced. - The BIOS is not at the latest revision.
That the proper amount of thermal paste has been applied.
The driver CD is for Windows XP only.

38. Which is of the following is the maximum file size for FAT32?
The USB hub was not externally powered.
Four gigabytes
cacls
Disk Management MMC Plug-in

39. When configuring a wireless access point - which of the following options would BEST disable guest access?
All sub-folders inherit the most restrictive permissions within the folder.
3
In the BIOS - enable WOL
Enable MAC address filtering

40. A client is having problems retrieving their email. If their company uses IMAP - which of the following ports should be open by default on their email client?
Disk Defragmenter
143
Microsoft WindowsVista Enterprise
The ToggleKeys option is enabled.

41. A new firewall was installed and a customer reports that they can receive email but cannot send email. Which of the following protocols is being blocked?
SMTP
heck if user is a local administrator on the computer
Power Users
Disk Defragmenter

42. A user reports that the video on their computer has gone out. After determining that the onboard video is bad - a technician needs to install a new video card. Which of the following would support a new video card installation?
tracert
An AGP slot - A PCIe slot
The BIOS detected the PCIe video card and disabled the onboard video.
Install the correct drivers.

43. A client has installed an additional 1GB of RAM in a computer to accommodate the requirements of a new application. When the application is run a Low on Virtual Memory warning appears. Which of the following steps needs to be taken?
Start>Run>mstsc - Start>AllPrograms>Accessories>Communications>Remote Desktop
The paging file size settings need to be adjusted.
Thermal compound
Go to Control Panel (User Accounts and Family Safety) - User Accounts -Turn User Account Control on or off.

44. A client has a problem with one of the workstations serial ports. Which of the following tools will diagnose the problem?
DHCP
format d: /q
Loop back plug
The technician failed to connect the antenna wires to theWiFi card.

45. Which of the following commands should be used to resolve a file permission issue?
Boot in Safe Mode to remove.
Check for a floppy disk in the FDD.
cacls
Implement and install a drive encryption program on all company assets.

46. A technician is sent out to troubleshoot a Windows XP Media Center PC being used in acustomers enclosed home theatre. The customer describes symptoms of random system shutdowns - especially when the PC is being used to record media or watch lengthy h
The small space is causing overheating.
Unplug the CMOS battery - Switch on the reset jumper.
Control Panel>Administrative Tools>Services>SQL service>start - My Computer>Manage>Services and Applications>Services>SQL service>start
Check for the correct print driver.

47. A user wants to connect to a cellular network with a laptop while traveling. The laptop has aninternal cellular network card that is activated through the provider.Which of the following is the MOST likely reason that the card is not visible to the o
Mount the SATA drive into an available 3.5 drive bay. Connect one end of a data cable to the drives signal connector - and the other to the SATA 0 connector on the motherboard. Connect an available 15-pin power connector to the drive.
D. Power supply does not have the proper connections.
Cellular card is disabled in the BIOS.
SMTP

48. Which of the following PING command switches will not stop until the technician tells it to?
convert
User Account Control (UAC).
-t
chkdsk

49. A technician is replacing a defective DVD drive. After installing the new device - the BIOS does not recognize the DVD drive. Which of the following is MOST likely the solution?
C:Documents and SettingsUser1
Change the jumper settings on the drive.
Archive existing records and clear the application log.
The RAM was not properly seated in its memory slot.

50. Good examples of malware prevention in Windows XP?
Use a trusted aggressive pop-up blocker. - Avoid notorious websites and hyperlinks.
Power supply tester
FDD
After working hours