Test your basic knowledge |

Comptia A + Computer Repair Practicals

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. After replacing the RAM on a clients system - a technician gets a loud beeping noise and the computer will not successfully POST. Which of the following is the MOST likely cause of the problem?






2. A user reports that browser windows keep opening on their own after the user has closed their browser. Which of the following is occurring?






3. A customer reports that they are unable to access any network resources. To test the functionality of the customers NIC - the technician should use which of the following?






4. A client has a problem with one of the workstations serial ports. Which of the following tools will diagnose the problem?






5. Which of the following is the FIRST step a technician should take when installing a wireless network card?






6. A customer reports that their newly purchased Windows Vista Home Premium notebook is unable to see other computers in their home office. Which of the following is the MOST likely cause?






7. A user reports that even though their anti-virus program is detecting and removing viruses on their system - the malware returns after successive restarts on their Windows Vista machine. The user has restarted the machine four times already. Which of






8. A stop error message Unable to locate component is on a users machine. The message displays right after POST. Which of the following is the MOST likely cause of this issue?






9. Which of the following commands will resolve a host name to an IP address?






10. A client mentions the hard drive light is on continuously - and their computer is slow. Which of the following would the technician check to determine the MOST likely cause?






11. A customer brings in a laptop with a non-functioning LCD screen that always remains black. However - when the technician connects the laptop to an external monitor the laptop will boot Windows normally. Which of the following actions should the techn






12. The client sends a document to the printer. The document prints out all random characters. Which of the following should the technician check FIRST?






13. A technician has removed spyware from a users computer. Which of the following commands would BEST verify that all system files are intact and in their original versions?






14. Which of the following ports must be open for FTP?






15. Multiple customers are reporting that network response time is very slow. The technician suspects that excessive broadcasts may be causing the problem. Which of the following is the BEST tool to troubleshoot this issue?






16. Which of the following is an example of a hardware firewall?






17. A customer using Windows Vista wants to disable User Account Control (UAC). Which of the following responses should the technician give to explain the UAC?






18. A customer wants to ensure that their new drive has the fastest transfer speed. Which of the following technologies should be recommended?






19. It is a companys policy to shut down all workstations at the end of the day. However - the majority of employees are leaving disks in their workstations and upon start up the next morning they are receiving a NTLDR is missing error. Which of the foll






20. Which of the following should be installed prior to attaching a heatsink to a processor?






21. A technician installs a SATA controller card and moves the hard drive cable from the system board o the SATA controller. The system POSTs and the controller BIOS recognizes the hard drive but oes not boot to the hard drive and start Windows. Which of






22. Which of the following tools would be used to format a partition but not the hard drive?






23. Which of the following can be accomplished from the System Configuration utility?






24. A user has noticed several clusters of dead pixels on a laptops LCD screen. The technician is called to investigate and troubleshoot the issue. Which of the following is a possible solution?






25. Which of the following devices can be configured to also be an access point?






26. A technician is trying to use the nslookup command. Which of the following needs to be installed before this command can be used?






27. Which of the following commands will make a new directory?






28. Which of the following directory paths is the default profile folder for User1 in Windows 2000?






29. Which of the following should a technician perform to check a hard disk for corruption?






30. A user reports a problem when trying to access any network resource. The ipconfig utility reports an address of 169.254.0.10 - and there is no default gateway. Which of the following is the MOST likely problem?






31. A user reports they cannot access the Internet. The technician has verified the users browser settings. The users PC has a static IP configuration. Which of the following is the NEXT step the technician should take?






32. A client explains their system is running slow - has trouble accessing the Internet and multiple windows are popping up on their own. Which of the following is the MOST likely cause?






33. In a Windows Vista workstation - a user reports that after installing a well-known Internet application certain network features do not function. Which of the following is MOST likely the issue?






34. When a SMART error is received on a computer - which of the following devices MOST likely has a problem?






35. A technician suspects that a power supply on a computer may be going bad. Which of the following tools would BEST diagnose the part?






36. Which of the following malware types sits quietly in the background to collect and transmit sensitive information from a users computer?






37. A home user reports that they can access the Internet but they are having issues connecting to the game server through their home wireless router. Which of the following settings should the technician adjust?






38. A customer states they cannot connect to a recently installed access point which is located just around the corner from their office. An elevator and a wiring closet are the only things between the customer and the access point. Which of the followin






39. A technician is waiting for a user to power on their PC to begin troubleshooting a problem. The computer name is PC1. Which of the following commands can the technician run that will continuously check if the system is reachable?






40. Which of the following are used by the Windows operating system to resolve FQDNs?






41. Which of the following adapters will offer the HIGHEST data transfer rate?






42. Which of the following would have to be disabled on a PC if a user wants to assign a static IP address on that PC?






43. A client is having trouble connecting to their SOHO network. They use dynamic addresses through their home router. A technician performs an ipconfig /all from the command line and receives this output: Ethernet Adapter Local Area Connection Connectio






44. Which of the following should a technician check FIRST if a Windows XP user is trying to print a document and is getting the error message Print sub-system not available?






45. A technician has installed a faster CPU into a machine. When they boot the machine the POST shows that the new CPU is not running faster. Which of the following should be configured?






46. A user states their laptop will not stay on unless they hold the AC adapter plug in a certain position. Which of the following is the MOST likely cause?






47. If the BIOS password has been lost or forgotten the technician should:






48. A client has returned a computer with a hard drive that has failed twice. Which of the following should the technician check in the computer?






49. A client has a program that they want to run everyday at a certain time. Which of the following can a technician use to accomplish this?






50. A customer states they recently updated their system and now it will not boot properly in normal mode. Which of the following could be used from Safe Mode to correct the issue?