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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Which of the following tools can a technician use to determine whether changes should be made to increase security?
Support multiple PCIe display adapters.
MBSA
Increases read/write speed
chkdsk

2. Which of the following boot.ini switches will allow a technician to install a non-default Windows splash screen?
/bootlogo /noguiboot
De-select PausePrinting from within the Printer menu on the users computer.
The LCD cable is pinched
An AGP slot - A PCIe slot

3. A user reports that their system is starting to run slower - especially when opening large local files. The system has sufficient RAM for the users applications - but the hard drive seems to have higher than normal activity when opening large files.
Service Manager
No device driver found
Disk Defragmenter
services.msc

4. If a technician is creating a spanned volume - which of the following steps should they perform?
gpupdate /force
In Disk Management create a volume on two or more dynamic disks.
Satellite
Faulty sensor

5. A technician discovers that applications are running very slow. Which of the following might solve the problem?
The boot priority is set to CD-ROM in the BIOS.
The new movie is a Blu-ray disc and not compatible with the PC.
20
defrag

6. A technician replaced an internal wireless card in a laptop. The card appears to be installed correctly in Device Manager - but is not able to view available wireless networks. Which of the following is MOST likely the problem?
services.msc
FAT32 cannot handle single files larger than 4GB.
Internal antennas not connected.
C:UsersUser1Desktop

7. A client is having trouble connecting to their SOHO network. They use dynamic addresses through their home router. A technician performs an ipconfig /all from the command line and receives this output: Ethernet Adapter Local Area Connection Connectio
DHCP is disabled.
Device driver issues
BitLocker drive encryption
dir /a

8. Which of the following PING command switches will not stop until the technician tells it to?
Educate the user.
Reseat and check all cables.
-t
Unplug the CMOS battery - Switch on the reset jumper.

9. Which of the following ports must be open for FTP?
My Computer>Properties>Remote Tab>Allow Users to connect remotely to this computer>Select Remote Users.
20
sfc
Boot into Safe Mode and remove browser helper objects.

10. A technician needs to configure a PC with two fixed disk drives for optimal performance. The system is built from a standard image and no data is stored locally. Which of the following RAID settings should be used?
convert
The fans are not cooling properly.
RAID 0
Check the DNS server.

11. During boot - a technician gets the error message Windows could not start because of a computer disk hardware configuration problem. Which of the following is the MOST likely cause of this message?
Install the Chipset Drivers
BOOT.INI deleted
BitLocker drive encryption
Boots the OS with minimum drivers

12. Which of the following is true when setting default security permissions on a folder?
The permissions are inherited by all files and folders within that folder.
nslookup
Microsoft WindowsVista Enterprise
A thumb drive is connected to the PC.

13. A technician manually configured a device - which of the following icons in device manager would represent this?
The incorrect WEP is being used.
A Blue I on a white field
Two
Device Manager

14. Which of the following is a feature of Windows Vista User Account Control (UAC)?
Task Scheduler
The chipset includes hyperthreading support.
Disable System Restore -update virus definitions - restart in Safe Mode - run full scan.
Prevents unauthorized programs from being installed

15. A technician has recovered a system from a virus infection but some of the system files were compromised. Which of the following tools can be run from the run dialog box to replace or repair system files?
The BIOS needs to be updated.
sfc /scannow
Power Users
The CMOS battery is failing.

16. Which of the following is the MOST secure wireless encryption?
WPA2
very thin layer - making sure to cover the CPU
Check the DNS server addresses and verify they are current.
IEEE 1394 card

17. A user reports that when powering on their computer all they see is a black screen with a cursor. Which of the following is the FIRST step to determine the problem?
Toner cartridge
Boot into Safe Mode and remove browser helper objects.
Listen for beep codes to determine if the video card needs reseated.
C:Documents and SettingsUser1

18. Which of the following actions creates a mount point?
Map a new drive to an NTFS folder hosted by a different volume.
The laptop has the older miniPCI expansion slot and the new card uses miniPCI express.
Disk Manager
Go to Control Panel (User Accounts and Family Safety) - User Accounts -Turn User Account Control on or off.

19. A technician is troubleshooting a PC that lost connectivity to a network. Which of the following tools would the technician use to view the network card configuration?
ipconfig /all
Start>Run>typesfc /scannow>ok
RAM failure
The CPU is overheating.

20. A customer reports that a home wireless network is slow after the completion of the new apartment building nearby. Which of the following is the MOST secure solution for the problem?
Check for a floppy disk in the FDD.
Enable MAC filtering.
Format from the command line - Disk Management MMC Snap-In
tree

21. A client is having problems retrieving their email. If their company uses IMAP - which of the following ports should be open by default on their email client?
143
Set the new printer as the default printer. - Add the new printer to users computer.
Create a striped set.
ping

22. Shortly after the Press Ctrl-Alt-Delete to login screen appears in Windows XP - a user gets the error One or more services failed to start. Which of the following locations could be accessed to identify the service that did not start and attempt to s
Performance Monitor
Computer Management - Services MMC Plug-in
ping windows.com
Set the new printer as the default printer. - Add the new printer to users computer.

23. A technician installs a SATA controller card and moves the hard drive cable from the system board o the SATA controller. The system POSTs and the controller BIOS recognizes the hard drive but oes not boot to the hard drive and start Windows. Which of
Press F8 and select Disable Automatic Restart on System Failure.
Install more RAM.
Apply thermal compound to the chip.
The SATA controller card was not set as a boot device in the computer BIOS.

24. A technician would like to install a new primary SATA drive into a computer. Which of the following scenarios BEST describes the physical setup required for this task?
One or more of the new memory modules are faulty and should be removed or replaced.
Mount the SATA drive into an available 3.5 drive bay. Connect one end of a data cable to the drives signal connector - and the other to the SATA 0 connector on the motherboard. Connect an available 15-pin power connector to the drive.
rdisk.exe
Apply thermal compound to the chip.

25. Which of the following supports the Athlon 64?
192.168.1.1
defrag
Quarantined
Socket 754

26. A technician is resolving a computers IP address to a hostname but cannot remember the correct switch. Which of the following can the technician use to find the correct switch?
ping /?
Install an updated firmware on the BIOS
File searching
An AGP slot - A PCIe slot

27. A client has been unable to fix corruption of system files and does not have a backup or an Automated System Recovery (ASR) disk. Which of the following is the BEST action to take next?
10 meters (33 feet)
netstat
The chipset includes hyperthreading support.
Execute a Windows repair from the Windows setup media.

28. In which of the following is the default location of user files (e.g. My Documents - Favorites - Desktop) in Windows Vista?
DHCP is disabled.
The thermal paste will insulate heat around the processor.
c:users<<username>>
ping

29. A user cannot access the Internet via a proxy server. Which of the following ports needs to be set on the web browser proxy to allow HTTP traffic?
80
sfc
Check the DNS server addresses and verify they are current.
UAC

30. A user reports they can no longer change the web browser home page. Which of the following is MOST likely the problem?
Use the Recovery Console and command fixboot.
From the command line - run chkdsk utilizing the /x switch.
Call a security technician to report.
They have been infected with malware.

31. A technician logs into a users computer and downloads a file from a central server to a users local document directory. After logging in - the user reports that they cannot open the file. Which of the following can the technician do to solve the prob
System properties>Hardware>Driver Signing>Select ignore
Use the Recovery Console and command fixboot.
Set the correct permissions for the user
The paging file size settings need to be adjusted.

32. A user reports not being able to print to a new printer but can print to an old printer. Everyone else in the same workgroup can print to the new printer. Which of the following will MOST likely solve the issue?

33. Which of the following is the number of SCSI devices that can be added to a single narrow SCSI bus?
Have the user boot into Safe Mode by tapping F8 before Windows loads - and run the anti-virus scan once again.
RIMM modules must be installed in pairs.
7
Lid switch

34. A technician is replacing the motherboard on a laptop. Which of the following should the technician do as a best practice?
Label every screws location and cable path - Ensure the technician wears an ESD strap.
Higher wattage power supply
Power supply
Disable System Restore.

35. A technician is repeatedly called to a users desk because the user is being prompted during all installation of software and during the launching of certain programs. Which of the following features is causing this prompting to occur?
Wireless access point
Microsoft WindowsVista Enterprise
Install more memory in the printer.
UAC

36. A technician is installing a new SATA drive into an older computer. Which of the following conditions can prevent the technician from being successful?
System Information
File searching
D. Power supply does not have the proper connections.
fixmbr

37. When a SMART error is received on a computer - which of the following devices MOST likely has a problem?
Power supply
The fans are not cooling properly.
chkdsk
Hard disk

38. A user reports that their Windows XP PC booted to a desktop which is presented with very rough colors and poor detail on all images displayed.Which of the following is the MOST likely cause and solution of the problem?
Set the CMOS jumper on the motherboard to clear
The color depth is set too low. Open the Display Properties dialog box and set the Color Quality setting to Highest (64bit).
The hard drive needs to be replaced.
edit boot.ini

39. A customer brings in a laptop with a non-functioning LCD screen that always remains black. However - when the technician connects the laptop to an external monitor the laptop will boot Windows normally. Which of the following actions should the techn
The power supply must have enough wattage to run all system hardware simultaneously.
Set the correct permissions for the user
The driver CD is for Windows XP only.
Check the functionality of the LCD cutoff switch

40. A technician has properly setup a workgroup with multiple Windows XP and Vista PCs. The Windows Vista users report they are unable to see other PCs in the workgroup. The technician has tested connectivity with the ping command and all replied. Which
tracert
copied to a safe location and can be recovered using the antivirus program.
The location type is currently PUBLIC.
Enable MAC filtering.

41. A technician is setting up VoIP service for a SOHO customer. Which of the following should the technician enable on the customers home router?
Look for another expansion slot elsewhere on the unit.
A
RAID controller and two drives
QoS

42. Which of the following is the cause if a user types in the letters U - I and O and displayed on the screen are the figures 4 - 5 and 6 on a laptop?
Toggle the NUM lock key.
Safe Mode
Hard drive
Check for a floppy disk in the FDD.

43. A user is reporting that the image on their CRT monitor is shaking and giving them eye strain. The technician notices the display is OK at first - then after a minute it begins wavering. Which of the following is the FIRST step the technician should
BitLocker drive encryption
during a time of low activity
Service Manager
Look around the monitor for items that maybe interfering with the display.

44. A user is running defrag on a computer and the power goes out. When power is restored - which of the following is the BEST action to perform?
DHCP
SSID broadcast
Turn the computer on and run chkdsk /r
ipconfig /all

45. Which of the following is the BEST way to deny unauthorized computers access to a network?
Replace the modem.
Wireless Router
Power supply
Use a network firewall.

46. A technician attempts to run chkdsk - but the system cannot locate it in the WinntSystem32 or WindowsSystem32 folders. Which of the following should the technician do to perform the chkdsk function?
Exclude the printers IP addresses from the DHCP scope.
Change
Run Autochk.exe from the Windows Installation Disk.
Cable modem> router> computer

47. An end user in a company is trying to research a new product - but whenever they go to a particular website - they receive a message that they do not have access to this site. Which of the following is the MOST likely cause for this problem?
diskmgmt.msc
C:Documents and SettingsUser1
The proxy server has been configured to block the site.
Power supply tester

48. After a computer has been returned from having the system board replaced - the end user reports that they can no longer access their flash drive when it is plugged into the front USB ports. The keyboard and mouse are plugged into the rear USB ports a
The front USB ports were not connected to the system board header.
SATA
C:Program Files
ping localhost

49. After installing multiple hard drives in a computer - the technician finds that some of the drives will intermittently be unavailable. Which of the following is the MOST likely reason that the drives are periodically unavailable?
The power supply is not supplying enough power.
After working hours
The damaged ports contacts are shorting against the casing.
Remove the floppy disk.

50. A user reports they are unable to access network resources. The users IP address is currently 169.254.0.1. On a network with DHCP configured - the user should be instructed to:
Event Viewer Logs - Disk Management - Device Manager
run IPCONFIG /RENEW.
Remove all memory modules - power on the PC - listen and watch for the POST.
The computers CMOS battery has lost its charge.