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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A Windows XP system locks up after the GUI starts to load. The system will start in Safe Mode. The Event Viewer reports that a driver failed to load. Which of the following methods would help diagnose the problem?
One of the sticks of RAM is not seated properly.
Enable boot logging. In Safe Mode - read the ntbtlog.txt file.
Use recovery console and the bootcfg /rebuild command.
The driver CD is for Windows XP only.

2. Which of the following directory paths is the default profile folder for User1 in Windows Vista?
C:UsersUser1
RAM
tracert - ping
SATA v2

3. Which of the following BEST explains the purpose of the Windows Recovery Console?
Allows a system to boot into a limited shell with command line functions.
C:Documents and SettingsUser1
Employee Bs profile is set to use a virtual printer as the default printer.
BOOT.INI deleted

4. A technician manually configured a device - which of the following icons in device manager would represent this?
A Blue I on a white field
The driver CD is for Windows XP only.
Use a network firewall.
SSID broadcast

5. Which of the following permissions can be assigned when giving shared folder permissions but not when assigning NTFS permissions?
Power supply tester
Inverter board
Change
Update the virus signatures.

6. A technician has a work order to replace a failing hard drive on a PC. The PC is in an environment with constant vibration and dust. Which of the following hard drive types should the technician use as a replacement?
Convert both drives to a dynamic disk.
Solid state
MAC filtering - Disable SSID broadcast
net view

7. A storm occurred overnight and a user is having a problem turning on a workstation. The technician has determined power to the monitor is good when plugged into the same power strip as the workstation. Which of the following is the BEST tool to use?
The SATA controller card was not set as a boot device in the computer BIOS.
Power supply tester
Windows Vista 32-bit can only address up to 3GB of memory.
Map a new drive to an NTFS folder hosted by a different volume.

8. A technician is installing a high performance graphics card in a PCI express slot. Which of the following should be done FIRST after inserting the card into the slot?
Power supply
Upgrade the power supply to a higher wattage model.
The memory is not properly seated.
Connect the appropriate power cable.

9. A customer has a wireless router with WEP enabled. The customer states it was working before but that they can no longer access the network or the Internet with their wireless PCs. After arriving onsite - the technician can see the SSID. The technici
msconfig
Blu-Ray
The incorrect WEP is being used.
One device will need to be removed before an additional device will fit.

10. Which of the following utilities can be run on a Windows XP Professional computer - if it is suspected that the file system structure has become damaged?
chkdsk
services.msc
The SSID
Use the recovery console to run thefixmbr utility.

11. A technician wants domain group policy changes on a Windows XP computer to immediately propagate. Which of the following commands should the technician use?
System file corruption
Task Manager
gpupdate /force
Boot to Safe Mode with Networking and attempt updates - Apply updates manually by downloading the definition files on another machine.

12. During boot - a technician gets the error message Windows could not start because of a computer disk hardware configuration problem. Which of the following is the MOST likely cause of this message?
BOOT.INI deleted
The CMOS battery is failing.
The laptop is configured to boot from the flash drive; the user should be instructed to remove the flash drive and reboot the laptop.
The jumper is set to clear the BIOS settings

13. A user states that they can use their laptop when attached to AC power - but it will not charge a new battery. Which of the following is the MOST likely problem?
System file corruption
One of the sticks of RAM is not seated properly.
The incorrect WEP is being used.
Faulty charging circuit

14. Which of the following could cause an Inaccessible boot drive error during the boot process?
A faulty HDD connection
Hard disk
HDD failure
Socket 754

15. A technician has received a Windows XP PC for repair with the following boot error Unmountable boot volume. Which of the following is the FIRST procedure that should be tried to correct the problem?
Port 21 is open - The proxy setting in the antivirus application
RAID Level 1
Boot into the recovery console and runchkdsk /r
The front side bus speed or clock multiplier is wrong.

16. A technician has completed a computer repair by editing the registry. Which of the following should the technician do NEXT?
Ensure all features of the system are functioning.
Applications log
Boot order in the BIOS
A deny permission overrides an allow permission.

17. Which of the following operating systems - by default - uses Documents as the name of a user's document folder?
very thin layer - making sure to cover the CPU
during a time of low activity
WindowsVista
64-bit WEP

18. A technician is updating a computer for a customer by removing their IDE drives and replacing them with SATA drives. The technician notes that these drives have a SATA power connection and a Molex connection. Which of the following is the BEST way to
Slow response - web page redirection or unable to display web pages
msconfig
Connect only one of the power connections on the drive.
Task Scheduler

19. A client is having trouble connecting to their SOHO network. They use dynamic addresses through their home router. A technician performs an ipconfig /all from the command line and receives this output: Ethernet Adapter Local Area Connection Connectio
DHCP is disabled.
They have been infected with malware.
Update the video card drivers to the latest version.
The SATA controller card was not set as a boot device in the computer BIOS.

20. Which of the following tools should a technician use when replacing a motherboard in a PC?
Power supply
Have the LCD screen replaced.
Anti-static wrist strap
Update firmware.

21. A user reports that their computer will no longer boot and is displaying a non-system disk or disk error message. While troubleshooting the problem - the technician notices a scraping noise within the PC when it is powered on. Which of the following
Hard drive
The BIOS needs to be updated.
C:Documents and SettingsUser1
The internal hard drive has failed and needs to be replaced.

22. A user reports they are unable to install an application on their PC. They are a member of the local PowerUsers group. They do not receive an error message - but they are prompted to reboot to complete the installation. After rebooting - the applicat
A local administrator must install the application.
LCD backlight failure
Incorrect or corrupt driver
The memory is bad and must be replaced. - The BIOS is not at the latest revision.

23. After a computer has been returned from having the system board replaced - the end user reports that they can no longer access their flash drive when it is plugged into the front USB ports. The keyboard and mouse are plugged into the rear USB ports a
In Disk Management create a volume on two or more dynamic disks.
Disk Management MMC Plug-in
The front USB ports were not connected to the system board header.
remove the CMOS battery.

24. A user states that their Windows XP computer is running extremely slowly. It has a P4 3.2GHz processor and 256MB of RAM. A technician opens Task Manager and sees that CPU usage is at 25% and PF Usage is at 314MB. Which of the following is MOST likely
Press F8 and select Disable Automatic Restart on System Failure.
Not enough physical RAM installed.
Performance Monitor
Netstat

25. A technician receives a call from a laptop user that recently purchased a new wireless router. The user claims the laptop cannot connect to the new wireless router. The technician finds out that the router is an 802.11g model and the customers laptop
Allow port 443.
C:UsersUser1
MSCONFIG
The customers wireless card is not compatible with the new router; they need to have a newer 802.11g card installed.

26. A users laptop is constantly accessing the hard drive. Which of the following is the BEST solution?
nslookup
Add more RAM.
Configure a MAC filter for the permitted laptops.
Default User - All Users

27. Which of the following protocols must be enabled in a wireless router if it is to automatically assign host IP addresse
DHCP
RAID 0
Reset the page count.
ping /?

28. Which of the following PING command switches will not stop until the technician tells it to?
TRACERT
-t
tree
Check for the correct print driver.

29. Which of the following utilities can be used to determine the current partition information on an attached storage device?
msconfig (choose startup from options)
MBSA
Disk Management
Use the recovery console to run thefixmbr utility.

30. When removing a malware infection from a machine - which of the following modes should be used?
The deny was selected on all share permissions
remove the CMOS battery.
Listen for beep codes to determine if the video card needs reseated.
Safe Mode

31. Which of the following information will be displayed with the command ipconfig /all?
Dependencies
Netstat
System Information
D. IP address - Subnet mask - Gateway - MAC address - DNS - Lease obtained/expiration.

32. A user asked to have a second hard drive installed on a single IDE channel in a computer. Which of the following must be taken into account?
One hard drive must be configured as master - and one as slave.
sigverif
The location type is currently PUBLIC.
Change the jumper settings on the drive.

33. When receiving a Missing NTLDR error - which of the following is the FIRST action that should be taken?
QoS
md
diskmgmt.msc
Check for a floppy disk in the FDD.

34. Which of the following commands will fix the master boot record?
Services MMC Plug-in -Computer Management
Convert both drives to a dynamic disk.
fixmbr
C:Windows

35. A printer is suddenly not printing using Windows XP. Which of the following is the BEST procedure to get the printing restarted?
The CPU is overheating.
Examine the print queue - stop and then restart the spooler service.
nslookup
3

36. Which of the following commands would a technician use to view the active application connections on a local PC to the network?
tracert
Move the secondary hard drive next to the primary hard drive and connect to the primary bus.Connect the new DVD drive as the slave on the secondary bus.
netstat
Slow response - web page redirection or unable to display web pages

37. A technician purchases and installs a replacement motherboard for an older system. Which of the following should the technician do after the installation?
Determine the available wattage offered by the power supply andensure it meets the power needed for all of the system components.
The Network Location Type is Public.
IEEE 1394
Update firmware.

38. When combining NTFS and Share permissions - which of the following is true?
Set the new printer as the default printer. - Add the new printer to users computer.
Power supply tester
The most restrictive permission overrides
Start the PC in Enable VGA Mode; reboot after login in normal mode.

39. After installing a new processor - the system reports the CPU is not running at the correct speed. Which of the following is the MOST likely cause?
The hard drive needs to be replaced.
The front side bus speed or clock multiplier is wrong.
In Disk Management create a volume on two or more dynamic disks.
The CMOS battery is failing.

40. Which of the following directory paths is the default profile folder for User1 in Windows 2000?
The DHCP client is unable to obtain an IP address from the DHCP server.
C:Documents and SettingsUser1
My Computer>Properties>Remote Tab>Allow Users to connect remotely to this computer>Select Remote Users.
WindowsVista

41. A technician is setting up a PC. The motherboard does not have PS/2 connectors. Which of the following keyboard connector ports will the technician have to use?
Keyboard
Turn the computer on and run chkdsk /r
Application
USB

42. A customer reports that all printed documents display random characters. Which of the following is the MOST likely cause of this problem?
Use the Automatic Update feature built into the application - Use scripts.
Incorrect or corrupt driver
C. Turn off SSID - enable WPA2 - implement MAC filtering and change key every 30 days
Click on the printer icon and select cancel.

43. The office printer continually errors and will not print large documents. Upon inspection the maintenance code indicates an out of memory error. Which of the following is the BEST course of action?
Install more memory in the printer.
Windows 2000
ipconfig /all
Use the Automatic Update feature built into the application - Use scripts.

44. A user has bought a faster CPU and the manufacturer says it is compatible with their system. The PC does not boot up after installing the new CPU. Which of the following actions should the technician have performed prior to installing the new CPU?
Spyware
Event Viewer Logs - Disk Management - Device Manager
Using Disk Manager - the new drive must be partitioned - Using Disk Manager - the new drive must be formatted.
Install an updated firmware on the BIOS

45. A technician is asked to build a system that will resist hard drive failure due to being dropped or excessive vibration. Which of the following hard drive types would be the BEST choice?
chkntfs
The network uses MAC filtering.
C:windowssystem - C:windows
Solid state drive

46. A user reports their LCD monitor has failed and replaces it with a CRT. On boot up - the monitor displays POST - but displays an Out of range message when the GUI starts to load. Which of the following methods should the technician use to resolve the
Use the Recovery Console and command fixboot.
Start the PC in Enable VGA Mode; reboot after login in normal mode.
Boot order in the BIOS
Set the new printer as the default printer. - Add the new printer to users computer.

47. A user reports that a program in Windows XP is not responding. A technician remotes into the user's computer to end the process. Which of the following is used to force the program to shutdown?
Lid switch
Task Manager
Use the recovery console to run thefixmbr utility.
dir

48. A customer needs help as the application log is full. They want to leave it the same size but maintain existing entries for future reference. Which of the following is the BEST course of action?
Blu-Ray discs are not compatible with DVD drives
Archive existing records and clear the application log.
Pressing F6 during the install to load third party drivers
There is too much electrical interference for the signal.

49. A user notices that when installing a program - the OS displays a dialog box stating that Windows needs your permission to continue. Which of the following options is turned on?
Firewall
Disk Management MMC Plug-in
UAC
The fuser is not working properly.

50. A technician is troubleshooting a laptop LCD monitor with an extremely dim screen. Which of the following is the cause?
A virus has infected the system.
Not enough physical RAM installed.
BOOT.INI
Backlight failure