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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A technician is replacing a defective DVD drive. After installing the new device - the BIOS does not recognize the DVD drive. Which of the following is MOST likely the solution?
System file corruption
Change the jumper settings on the drive.
The system partition is corrupt - The boot.ini file has been deleted.
The deny was selected on all share permissions

2. A client is having trouble connecting to their SOHO network. They use dynamic addresses through their home router. A technician performs an ipconfig /all from the command line and receives this output: Ethernet Adapter Local Area Connection Connectio
Diskpart
ping localhost
The device driver for the LCD is corrupt.
DHCP is disabled.

3. A power outage caused a computer to shut off while the operating system was running. Which of the following would a technician run to make sure the operating system was not damaged?
chkdsk
Enable boot logging. In Safe Mode - read the ntbtlog.txt file.
The CPU is overheating.
Mount the SATA drive into an available 3.5 drive bay. Connect one end of a data cable to the drives signal connector - and the other to the SATA 0 connector on the motherboard. Connect an available 15-pin power connector to the drive.

4. A technician is installing a new SATA drive into an older computer. Which of the following conditions can prevent the technician from being successful?
D. Power supply does not have the proper connections.
Spooler service is running.
Public Switched Telephone Network (PSTN)
Parental Controls

5. Which of the following tools would be used in order to test the voltage output of a laptop A/C adapter?
Multimeter
The BIOS detected the PCIe video card and disabled the onboard video.
TRACERT
Connects the processor to the main memory - measured in MHz

6. AWindows XP machine will only boot up and display the command prompt. The technician needs to modify the boot.ini file. Which of the following commands would be used?
Internal antennas not connected.
Faulty sensor - Worn paper feed roller
edit boot.ini
remove the CMOS battery.

7. Which of the following malware types sits quietly in the background to collect and transmit sensitive information from a users computer?
Check for the correct print driver.
ping localhost
Spyware
Look around the monitor for items that maybe interfering with the display.

8. When installing additional memory in a notebook computer - the MOST important point to remember is:
Cable modem> router> computer
The front USB ports were not connected to the system board header.
the chip has to be seated properly and locked down to be detected.
The pass phrase is not correct.

9. When using Device Manager - a red X indicates which of the following?
Device is disabled
RIMM modules must be installed in pairs.
The fans are not cooling properly.
In the Control Panel - select Administrative Tools - select Services -click on the Print Spooler service and select start.

10. Which of the following can be accomplished from the System Configuration utility?
Thermal compound is not on the processor
Remove all memory modules - power on the PC - listen and watch for the POST.
Ensure the keyboard ribbon is firmly plugged into the motherboard.
Disable services at startup - Disable start up programs.

11. A client calls after connecting the keyboard and mouse to a new computer. The client indicates that neither the keyboard nor the mouse works. The technician has determined these devices are connected through the PS/2 ports. Which of the following rec
Make sure the PS/2 plugs and ports are color matched.
Performance Monitor
Open the computers RAM compartment and inspect the labels.
Mount the SATA drive into an available 3.5 drive bay. Connect one end of a data cable to the drives signal connector - and the other to the SATA 0 connector on the motherboard. Connect an available 15-pin power connector to the drive.

12. A user reports that email is working but they are unable to access the Internet. Which of the following is the NEXT step in solving the issue?
c:users<<username>>
Check the DNS server.
The USB hub was not externally powered.
The technician failed to connect the antenna wires to theWiFi card.

13. A technician would like to install a new primary SATA drive into a computer. Which of the following scenarios BEST describes the physical setup required for this task?
\ALPHAC$
Power supply
Mount the SATA drive into an available 3.5 drive bay. Connect one end of a data cable to the drives signal connector - and the other to the SATA 0 connector on the motherboard. Connect an available 15-pin power connector to the drive.
Satellite

14. A user reports that their CAD files will display correctly in low resolution but not in high resolution after installing a new graphics card. Which of the following will MOST likely fix this problem?
10 meters (33 feet)
Update the video card drivers to the latest version.
Microsoft WindowsVista Enterprise
Allow port 443.

15. A technician wants to avoid the possibility of mixing and losing screws when working on a laptop. Which of the following is the BEST solution for the technician?
Find the proper manufacturer documentation.
IEEE 1394
Thermal compound
The damaged ports contacts are shorting against the casing.

16. A user reports that Drive Manager is showing a newly installed drive as a foreign drive. Which of the following is MOST likely the cause of this warning message?
ping localhost
The drive is a dynamic disk moved from another system.
defrag
Device Manager

17. A user emails a remote assistance invitation to a technician. The technician receives and responds to the invitation but cannot connect to the users PC. Which of the following is the BEST reason for the failure?
System Information
The OS firewall is blocking the application.
Incorrect or corrupt driver
Default Gateway

18. A customer states that their laptop has stability issues after a recent memory upgrade. Which of the following is the MOST likely cause?
Mount the SATA drive into an available 3.5 drive bay. Connect one end of a data cable to the drives signal connector - and the other to the SATA 0 connector on the motherboard. Connect an available 15-pin power connector to the drive.
The memory is not properly seated.
Add additional memory to the laser printer.
Thermal compound

19. Which of the following are used by the Windows operating system to resolve FQDNs?
IDE but with an adapter
DNS - HOSTS file
Disk Defragmentation
C. Turn off SSID - enable WPA2 - implement MAC filtering and change key every 30 days

20. A user has a toolbar installed that appears to be connected to Spyware. Which of the following is the BEST way to remove it?
Boot into Safe Mode and remove browser helper objects.
check the hard drive to ensure it is working.
Satellite
DHCP

21. Which of the following commands would create an emergency repair disk for the Windows 2000 Professional operating system?
rdisk.exe
Press F8 and select Disable Automatic Restart on System Failure.
RDP
Disable SSID broadcast

22. A user reports that an important file has been quarantined by the antivirus program. The technician should advise them the file has been:
Boots the OS with minimum drivers
Manually start the service.
nslookup
copied to a safe location and can be recovered using the antivirus program.

23. Which of the following is the number of SCSI devices that can be added to a single narrow SCSI bus?
7
That the proper amount of thermal paste has been applied.
wf.msc
Induction toners

24. A technician wants to check the processor speed. Where can the technician find this information?
System Information
From the command line - run chkdsk utilizing the /x switch.
Induction toners
Spooler service is running.

25. A customer requires the installation of a 10MB script on 2000 desktops in one building and it is to be completed by twenty technicians. The customer does not want the installation downloaded from their network. Which of the following methods will be
IDE but with an adapter
480Mbps
The use of a flash drive to copy the script into all the desktops.
Device Manager

26. A clients PC is having problems connecting to a certain website. Which of the following tools would be used to evaluate the hops taken from the clients PC to the website?
TRACERT
The technician failed to connect the antenna wires to theWiFi card.
Reseat and check all cables.
A virus has infected the system.

27. A customer reports that all printed documents display random characters. Which of the following is the MOST likely cause of this problem?
The BIOS detected the PCIe video card and disabled the onboard video.
QoS
The rollers on the printer need to be replaced.
Incorrect or corrupt driver

28. When booting Windows - check disk comes up and runs a scan only on drive E. The PC still boots and shows no signs of any errors or other problems. No installations or other software changes have been made. Which of the following is the MOST likely ca
Unplug the CMOS battery - Switch on the reset jumper.
Disk Management
A faulty HDD connection
A thumb drive is connected to the PC.

29. A customer wants to add an internal IDE drive with the ability to write DVDs. The computer currently has two IDE hard disk drives - one IDE CD writing optical drive and a DVD read-only IDE optical drive. Which of the following should the technician r
MAC filtering
Enable Public location
One device will need to be removed before an additional device will fit.
The memory is bad and must be replaced. - The BIOS is not at the latest revision.

30. A technician needs to add a second processor to the empty socket on a computers motherboard. Which of the following should be used?
Problem with the developing drum
Support multiple PCIe display adapters.
Four gigabytes
A processor of equal speed to CPU 0

31. The technician has to format a new hard drive as a FAT32 file system. The hard drive capacity is 80GB. How many partitions will the technician have to create to use all of the hard drive capacity?
Use a mounted folder.
Three
The SSID
An external hard drive connected viaeSATA.

32. If a technician wants to evaluate a computers detailed statistics - which of the following is the BEST utility to view this information?
Performance Monitor
ping -t PC1
tree
DHCP

33. Which of the following wireless encryption standards would provide the HIGHEST level of security?
The power supply is not supplying enough power.
Click on the printer icon and select cancel.
WPA-PSK
The small space is causing overheating.

34. A technician is using msconfig and the OS does not recognize this as a valid command. Which of the following operating systems is the technician troubleshooting?
Configure a MAC filter for the permitted laptops.
Windows 2000
Connect only one of the power connections on the drive.
A local administrator must install the application.

35. Which of the following commands is used to discover a broken link in an Internet route?
Power Users
User Account Control; it can be turned off under User Accounts in the Control Panel.
QoS
tracert

36. A user reports the dot matrix printer does not print clearly on part 4 and 5 of the multi-part form. Which of the following should be preformed FIRST?
The print head needs to be adjusted.
The USB plug is not seated properly. - The BIOS is not configured for USB support.
Change
Firewall

37. A system powers on - begins POST - displays the BIOS version information and then hangs with the error message Error loading operating system. Which of the following is MOST likely cause of this issue?
Check if the computer manufacturer uses a separate power inverter for the screen.
The incorrect WEP is being used.
Corrupt MBR
Dependencies

38. A technician is troubleshooting a PC that will not turn on. The technician has determined that the PC is on a known good power outlet. Which of the following should the technician check NEXT?
Install a wireless range extender to boost the signal.
Power supply
Netstat
Check Event Viewer to determine which service did not start - Run services.msc to see the state of each service listed.

39. A user reports a problem when trying to access any network resource. The ipconfig utility reports an address of 169.254.0.10 - and there is no default gateway. Which of the following is the MOST likely problem?
The system is not providing enough power to the USB port.
Disk Management
The DHCP server is unavailable.
Loop back plug

40. Which of the following should a technician check FIRST if a Windows XP user is trying to print a document and is getting the error message Print sub-system not available?
Spooler service is running.
CMOS battery
QoS
ipconfig /release then ipconfig /renew

41. A hard drive is experiencing poor performance. Which of the following would be the BEST option to help improve read/write speeds?
They have been infected with malware.
Run defrag
Disk Defragmentation
Check if the computer manufacturer uses a separate power inverter for the screen.

42. A user reports that they set their homepage to Microsoft.com - but every time they open a browser the homepage goes somewhere else - and never the same place twice. Which of the following is the MOST likely reason?
Add additional memory to the laser printer.
In Disk Management create a volume on two or more dynamic disks.
Adware
Manufacturers guidelines for the beep codes

43. A user gets an error that the SQL service is not started.Which of the following can the technician do to start the service?
Control Panel>Administrative Tools>Services>SQL service>start - My Computer>Manage>Services and Applications>Services>SQL service>start
fixmbr
Anti-static wrist strap
ping localhost

44. A technician is troubleshooting software that was supposed to startup when the PC powered on. The software failed to start. Which of the following should the technician use to investigate the issue?
The customers DNS server is unavailable.
Check themanufacturers website.
Application
The computer case was opened.

45. A user reports not being able to print to a new printer but can print to an old printer. Everyone else in the same workgroup can print to the new printer. Which of the following will MOST likely solve the issue?

46. Which of the following is true for a 10/100 NIC running at half-duplex?
Read only permissions
Implement and install a drive encryption program on all company assets.
NIC will transmit data in only one direction at a time.
Execute a Windows repair from the Windows setup media.

47. A customers office is located in their basement which is where the wireless router is located. The customers three desktop computers and network printer are hardwired. The customer reports a laptop connectivity issue in the second floor bedroom. Whic
Install a wireless range extender to boost the signal.
Loose DC jack
User Account Control (UAC).
wf.msc

48. A user has installed a second hard drive into a computer and receives a message stating Invalid Boot Volume. Which of the following should a technician recommend to solve this problem?
Quarantined
ping windows.com
C:users
Set the jumpers on both hard drives to C/S.

49. After replacing the RAM on a clients system - a technician gets a loud beeping noise and the computer will not successfully POST. Which of the following is the MOST likely cause of the problem?
DHCP service has stopped
Manufacturers guidelines for the beep codes
One of the sticks of RAM is not seated properly.
Port forwarding

50. A user reports that their new pair of headphones is not working properly. The technician asks where the headphone cable is plugged into on the PC - and the user responds by merely saying it was a round pink jack. Which of the following is the MOST li
Power supply
HDD failure
The user plugged the headphones into the microphone jack.
Services MMC Plug-in -Computer Management