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Test your basic knowledge |
Comptia A + Computer Repair Practicals
Start Test
Study First
Subjects
:
certifications
,
comptia-a-+
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Which of the following should be installed prior to attaching a heatsink to a processor?
chkdsk /f
RDP
Update the BIOS.
Thermal compound
2. In Windows XP - where is setuplog.txt located?
Inverter board
C:Windows
Ensure all features of the system are functioning.
Event Viewer
3. Which of the following commands will display the local routing table?
SNMP
netstat -nr
Keyboard
Disable SSID broadcast
4. A customer reports that the laptop screen turns all red then goes all blue when moving the LCD hinge. Which of the following is the BEST description of the problem?
The LCD cable is pinched
Blu-Ray discs are not compatible with DVD drives
The driver CD is for Windows XP only.
SNMP
5. When booting Windows - check disk comes up and runs a scan only on drive E. The PC still boots and shows no signs of any errors or other problems. No installations or other software changes have been made. Which of the following is the MOST likely ca
The second USB connector increases the power and enables functionality of the device.
A thumb drive is connected to the PC.
Change the Boot order in the BIOS.
Wireless access point
6. A users system is locking up after the Windows logo screen on boot-up. Which of the following is the BEST reason for this?
The device driver is not loaded.
The hard drive needs to be replaced.
Look for another expansion slot elsewhere on the unit.
SATA v2
7. Which of the following is the FIRST step a technician should take when installing a wireless network card?
Read the manufacturers instructions.
There are too many devices plugged into the USB hub.
%userprofile%AppDataLocal
143
8. To scan for corrupted system files - which of the following command-line applications would a technician use?
Adware
A faulty HDD connection
The permissions are inherited by all files and folders within that folder.
sfc
9. A user reports that they set their homepage to Microsoft.com - but every time they open a browser the homepage goes somewhere else - and never the same place twice. Which of the following is the MOST likely reason?
Execute a Windows repair from the Windows setup media.
The memory is not properly seated.
Format from the command line - Disk Management MMC Snap-In
Adware
10. A technician is troubleshooting a computer infected by a virus. After the technician is finished cleaning the drive - the technician should educate the customer on preventing further attacks by suggesting:
the customer purchase anti-virus software - update the anti-virus software frequently - and not to open any emails unless familiar with the sender.
20
Look around the monitor for items that maybe interfering with the display.
Performance Monitor
11. A user asked to have a second hard drive installed on a single IDE channel in a computer. Which of the following must be taken into account?
Loose DC jack
One hard drive must be configured as master - and one as slave.
msconfig
Disk Defragmenter
12. Which of the following is the MOST likely cause of the system losing the date and time after every reboot?
Educate the user.
Examine the print queue - stop and then restart the spooler service.
The CMOS battery is failing.
chkdsk
13. A user reports that a PC boots to the error message Missing NTLDR. Which of the following problems could cause this error?
The user disabled theWiFi adapter with the hardware or software switch.
The system partition is corrupt - The boot.ini file has been deleted.
5 volts
Increases read/write speed
14. Which of the following information will be displayed with the command ipconfig /all?
Configure one of the HDD as master - and one as slave.
D. IP address - Subnet mask - Gateway - MAC address - DNS - Lease obtained/expiration.
Quarantined
Reseat and check all cables.
15. A user reports that when powering on their computer only a black screen with a lone cursor appears. Which of the following is the FIRST step to determine the problem?
The device driver for the LCD is corrupt.
Thermal compound
Listen for beep codes to determine if the video card needs reseated.
Connect only one of the power connections on the drive.
16. If a technician wants to evaluate a computers detailed statistics - which of the following is the BEST utility to view this information?
/bootlogo /noguiboot
format
Performance Monitor
The antivirus service is disabled.
17. When booting a Windows XP computer - two screens pop-up that offer a choice between two operating systems to boot to. Dual boot configuration is not installed on this computer. Which of the following files needs to be changed?
IDE but with an adapter
Install the Chipset Drivers
BOOT.INI
DHCP is disabled.
18. A technician is changing permissions on a folder. Which of the following is true regarding permissions?
ping localhost
Cable tester
A deny permission overrides an allow permission.
The location type is currently PUBLIC.
19. A customer needs help as the application log is full. They want to leave it the same size but maintain existing entries for future reference. Which of the following is the BEST course of action?
Archive existing records and clear the application log.
RJ-11
The laptop is configured to boot from the flash drive; the user should be instructed to remove the flash drive and reboot the laptop.
The fuser is not working properly.
20. When using Device Manager - a yellow QUESTION NO: mark indicates which of the following?
RDP
No device driver found
System Restore
Look around the monitor for items that maybe interfering with the display.
21. The Accounting Department reports that their new program runs on all computers except two. Which of the following logs will have the MOST information about this problem?
An AGP slot - A PCIe slot
Applications log
Tuner card
Disk Defragmentation
22. A technician is replacing a hard drive with a new 30GB drive formatted with FAT32. While transferring a 5GB file an error appears indicating that the new drive has insufficient space for the transfer. Which of the following is the cause of the proble
FAT32 cannot handle single files larger than 4GB.
copied to a safe location and can be recovered using the antivirus program.
Boot to Safe Mode with Networking and attempt updates - Apply updates manually by downloading the definition files on another machine.
De-select PausePrinting from within the Printer menu on the users computer.
23. A notebook user states that lately the keyboard beeps when certain character keys are pressed.The user wants their input to be silent. Which of the following is the MOST likely cause of this situation?
The ToggleKeys option is enabled.
Enable MAC filtering.
Cable tester
Replace the modem.
24. Which of the following Windows XP commands can be used to repair the BOOT.INI file?
Enable MAC address filtering
bootcfg /rebuild
Reseat and check all cables.
WindowsVista
25. In a 64-bitWindows operating system - which of the following directories is created twice - once for 32-bit applications and once for 64-bit applications?
C:Program Files
The laptop is configured to boot from the flash drive; the user should be instructed to remove the flash drive and reboot the laptop.
System Restore
Exclude the printers IP addresses from the DHCP scope.
26. A user reports that their system is starting to run slower - especially when opening large local files. The system has sufficient RAM for the users applications - but the hard drive seems to have higher than normal activity when opening large files.
The small space is causing overheating.
A deny permission overrides an allow permission.
It is there to protect against any changes being made to the OS that may be harmful and could make the OS unstable.
Disk Defragmenter
27. A technician is performing a DSL and telephone installation at the same time. In order to use the DSL connection and the phones at the same time - without interference - which of the following does the technician need to install?
Blu-Ray discs are not compatible with DVD drives
Filters
netsh firewall show state
ping
28. Which of the following command will display a list of folders and files?
Use the recovery console to run thefixmbr utility.
Allows a system to boot into a limited shell with command line functions.
dir
Have the user boot into Safe Mode by tapping F8 before Windows loads - and run the anti-virus scan once again.
29. A technician has received a Windows XP PC for repair with the following boot error Unmountable boot volume. Which of the following is the FIRST procedure that should be tried to correct the problem?
Go to Control Panel> open User Accounts> Click Turn User Account Control On or Off> Click Continue>Clear the check box and click OK.
Check if the computer manufacturer uses a separate power inverter for the screen.
A
Boot into the recovery console and runchkdsk /r
30. A user wants to upgrade their CPU. They currently have a processor from vendor A - but the user wants to purchase a different vendors CPU. Which of the following will MOST likely need to be upgraded in order to support a CPU from a different manufact
The BIOS needs to be updated.
sfc
Heatsink / cooling fan - Motherboard
System date/time
31. A technician has completed a computer repair by editing the registry. Which of the following should the technician do NEXT?
The ToggleKeys option is enabled.
A faulty HDD connection
Ensure all features of the system are functioning.
Connect only one of the power connections on the drive.
32. A PCs system time is always incorrect until logging in to the PC. Which of the following is the MOST likely problem?
The CMOS battery needs to be replaced.
Power supply tester
Start>Run>typesfc /scannow>ok
802.11n
33. While troubleshooting a network connection issue on a Windows XP workstation - a technician would like to see a list of all available network commands. Which of the following commands should the technician type?
Connects the processor to the main memory - measured in MHz
10 meters (33 feet)
Check themanufacturers website.
net help
34. A user reports that when powering on their computer all they see is a black screen with a cursor. Which of the following is the FIRST step to determine the problem?
Listen for beep codes to determine if the video card needs reseated.
The network card in the users computer has failed.
The BIOS detected the PCIe video card and disabled the onboard video.
netsh firewall show state
35. Which of the following features can be identically configured on a wireless access point and in the wireless network OS settings?
nslookup
Multimeter
The SSID
NIC will simultaneously transmit data in both directions at a time.
36. A technician is upgrading an internal IDE drive in a laptop. Which of the following HDD types is the technician MOST likely using?
The permissions are inherited by all files and folders within that folder.
There is too much electrical interference for the signal.
PATA
The incorrect WEP is being used.
37. A technician is installing a NIC into a users computer. The technician knows the MAC address but does not have the driver. Which of the following will BEST help the technician identify the manufacturer of the NIC card?
net view
PATA
The first three octets of the MAC address.
Task Scheduler
38. A computer has become infected with a piece of malware. The current system software has detected the threat and moved it into a special state. Which of the following terms BEST defines the state?
Replace the BIOS chip - Restore from backup
convert
Quarantined
C:UsersUser1
39. A user on a home network would like to be able to use Windows Remote Desktop to connect to the Windows XP Pro desktop from the road. If there are multiple PCs on the home network - which of the following will BEST enable the user to connect using Rem
Enable MAC address filtering
Enable port forwarding on the router for port 3389 to the IP address.
Pop-ups
run IPCONFIG /RENEW.
40. Which of the following commands will resolve a host name to an IP address?
netstat
nslookup
10 meters (33 feet)
attrib test.doc -r -a -s -h
41. A technician has been tasked with setting up mirrored disk storage on a Windows XP computer. Which of the following should be installed FIRST?
Filters
BOOT.INI file is corrupt
Remediate the problem and then advise the customer on virus/spyware prevention.
RAID controller and two drives
42. Which of the following commands is used to review and repair protected Windows XP files?
Determine the available wattage offered by the power supply andensure it meets the power needed for all of the system components.
%systemdrive%Users
netstat -nr
sfc
43. Operating system files for Windows Vista and Windows XP are located in which of the following?
Task Manager
Spyware
Use System Restore to restore the system to the point before the software was initially installed.
C:windowssystem - C:windows
44. Which of the following tools would a technician use to reassign a drive letter?
Check themanufacturers website.
The Network Location Type is Public.
Disk Management
Induction toners
45. Which of the following devices can be configured to also be an access point?
Pop-ups
C:Documents and SettingsUser1
ping windows.com
Router
46. A user is unable to connect a digital video camera up to a PC to transfer photos.Which of the following expansion cards should MOST likely be installed to resolve this?
Convert both drives to a dynamic disk.
IEEE 1394 card
The most restrictive permission overrides
Look around the monitor for items that maybe interfering with the display.
47. A user cannot access the Internet via a proxy server. Which of the following ports needs to be set on the web browser proxy to allow HTTP traffic?
Install the Chipset Drivers
80
The power button is not working.
BitLocker drive encryption
48. Additional RAM has been added to a PC. When the RAM amount is checked within Windows the additional memory is not reflected. Which of the following is the MOST likely cause?
DHCP
The chipset includes hyperthreading support.
The USB hub was not externally powered.
The RAM was not properly seated in its memory slot.
49. Which of the following commands can prepare a new disk for use?
NIC properties> Internet Protocol Properties
The laptop has the older miniPCI expansion slot and the new card uses miniPCI express.
HTTPS
format
50. Which of the following will allow and deny Internet traffic?
Firewall
That the proper amount of thermal paste has been applied.
A. The host computer is a portable computer - USB devices cannot be converted to a dynamic disk.
192.168.1.1