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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Shortly after a technician installed additional RAM in a users Windows 2000 workstation - the computer became stuck in a reboot loop. Which of the following will MOST likely restore the computers normal operation?
UAC
One or more of the new memory modules are faulty and should be removed or replaced.
remove the AC power.
SATA

2. A user notices that the workstation is performing slowly and is populating .eml files after connecting to the network. The user has been disconnected for over two months. Which of the following is the MOST likely cause of the issue?
Outdated signature files allowed a virus attack
All sub-folders inherit the most restrictive permissions within the folder.
Go to Control Panel (User Accounts and Family Safety) - User Accounts -Turn User Account Control on or off.
Look around the monitor for items that maybe interfering with the display.

3. A user reports that email is working but they are unable to access the Internet. Which of the following is the NEXT step in solving the issue?
BOOT.INI deleted
The power button is not working.
Check the DNS server.
Device Manager

4. Which of the following would a technician perform to cancel a print job?
RAM
heck if user is a local administrator on the computer
netstat
Click on the printer icon and select cancel.

5. A users laptop is constantly accessing the hard drive. Which of the following is the BEST solution?
CMOS battery
ExpressCard
chkdsk /f
Add more RAM.

6. Which of the following commands should be used to resolve a file permission issue?
Any data on existing volumes will be permanently lost.
Blu-Ray
Wireless Router
cacls

7. After replacing a processor - which of the following would be the NEXT step in reassembly?
Change the jumper settings on the drive.
Apply thermal compound to the chip.
Print a test page from all the trays.
The fans are not cooling properly.

8. A user reports they would like to install a larger HDD but is not sure what type to buy. The user wants the technician to check and verify the type of HDD needed. The technician opens the case and looks at the HDD connectors they see a single thin ca
Dependencies
Solid state
SATA
The customers DNS server is unavailable.

9. A technician replaces two 1GB DIMMs with two 2GB DIMMs. When the installed RAM amount is verified in Windows Vista - only 3GB appears. Which of the following is the MOST likely cause?
Remove all memory modules - power on the PC - listen and watch for the POST.
Windows Vista 32-bit can only address up to 3GB of memory.
Listen for beep codes to determine if the video card needs reseated.
Go to Control Panel (User Accounts and Family Safety) - User Accounts -Turn User Account Control on or off.

10. A user notices that when installing a program - the OS displays a dialog box stating that Windows needs your permission to continue. Which of the following options is turned on?
Press F8 and select Disable Automatic Restart on System Failure.
Add more RAM.
UAC
nslookup

11. Most laptops have two PCMCIA slots that are stacked on top of each other with no separator in between. Which of the following does this accommodate?
Two Type II cards - One Type III card
Drive light is always on even when no programs are running. - Cannot perform any anti-virus updates.
System Information
msconfig

12. A customer reports that a home wireless network is slow after the completion of the new apartment building nearby. Which of the following is the MOST secure solution for the problem?
Enable MAC filtering.
The power supply does not provide enough wattage to power the new graphics card.
Toggle the NUM lock key.
Using Disk Manager - the new drive must be partitioned - Using Disk Manager - the new drive must be formatted.

13. A clients PC is having problems connecting to a certain website. Which of the following tools would be used to evaluate the hops taken from the clients PC to the website?
Use recovery console and the bootcfg /rebuild command.
Turn on and configure BitLocker.
TRACERT
DHCP

14. Which of the following command syntax tests if a Windows XP computer is configured to connect to the Internet?
WPA-PSK
ping windows.com
Perform a printhead alignment test.
The PC only has IDE ports available for expansion - not the needed SATA ports.

15. Which of the following commands will result in all data being lost on the media selected?
Device driver issues
format
Allow port 443.
A

16. A customer states they cannot connect to a recently installed access point which is located just around the corner from their office. An elevator and a wiring closet are the only things between the customer and the access point. Which of the followin
C:Windows
Two Type II cards - One Type III card
Hard disk
There is too much electrical interference for the signal.

17. A customer requests that a technician setup a secure small office home office (SOHO) wirelessnetwork. Which of the following adds security to the network?
127.0.0.1
MAC filtering - Disable SSID broadcast
5 volts
Use a trusted aggressive pop-up blocker. - Avoid notorious websites and hyperlinks.

18. Which of the following GUI utilities would be used to determine the MAC address of a network card?
The jumper is set to clear the BIOS settings
Install more RAM.
An external hard drive connected viaeSATA.
System Information

19. Which of the following can be accomplished from the System Configuration utility?
QoS
the chip has to be seated properly and locked down to be detected.
Update the BIOS.
Disable services at startup - Disable start up programs.

20. A user cannot access the Internet via a proxy server. Which of the following ports needs to be set on the web browser proxy to allow HTTP traffic?
TRACERT
Check the DNS server addresses and verify they are current.
The power button is not working.
80

21. Which of the following is the MOST likely cause of the system losing the date and time after every reboot?
ipconfig /release then ipconfig /renew
WPA2
System Properties - Advanced - Performance
The CMOS battery is failing.

22. To enhance security on a Windows workstation - the default Guest group should be:
Check for the correct print driver.
Enable boot logging. In Safe Mode - read the ntbtlog.txt file.
net view
disabled.

23. Which of the following commands will fix the master boot record?
tree
convert
fixmbr
The CPU is overheating.

24. Which of the following commands would be used to verify the integrity of critical system files?
NTBACKUP.EXE
The power button is not working.
sfc
Not enough physical RAM installed.

25. A technician has properly setup a workgroup with multiple Windows XP and Vista PCs. The Windows Vista users report they are unable to see other PCs in the workgroup. The technician has tested connectivity with the ping command and all replied. Which
802.11n
The first three octets of the MAC address.
Run ipconfig /release then ipconfig /renew
The location type is currently PUBLIC.

26. A user reports that their computer is unexpectedly shutting down. After several minutes - the computer can be powered on as normal. Which of the following is the MOST likely cause?
Power supply
Mini PCI
Press F8 and select Disable Automatic Restart on System Failure.
The fans are not cooling properly.

27. Which of the following information will be displayed with the command ipconfig /all?
RJ-11
D. IP address - Subnet mask - Gateway - MAC address - DNS - Lease obtained/expiration.
net view
Listen for beep codes to determine if the video card needs reseated.

28. If the BIOS password has been lost or forgotten the technician should:
Set the new printer as the default printer. - Add the new printer to users computer.
The computer has a 32-bit version of Windows XP installed.
wf.msc
remove the CMOS battery.

29. While powering up a desktop PC - the unit will repeat three short beeps and will not POST. Which of the following is MOST likely the problem?
SSH
The power supply does not provide enough wattage to power the new graphics card.
C:users
The memory is failing.

30. A client states that they are unable to install a new program. Which of the following can the technician use to connect by means of a terminal services session?
Multimeter
RDP
MAC filtering - Disable SSID broadcast
Modify

31. A Windows computer receives a stop error (e.g. bluescreen) on boot. Which of the following when run from recovery console could correct the issue?
chkdsk
WPA2
IEEE 1394
check the hard drive to ensure it is working.

32. A customer wants to install a new writable optical drive. They have a very large collection of files and want the new drive to be able to archive. Which of the following drive technologies would allow them to archive their collection using the fewest
FAT32 cannot handle single files larger than 4GB.
Safe Mode
Blu-Ray
USB

33. Which of the following protocols should be allowed through the firewall for a mail application?
Problem with the developing drum
Use the Recovery Console and command fixboot.
very thin layer - making sure to cover the CPU
SMTP

34. A user reports they can no longer change the web browser home page. Which of the following is MOST likely the problem?
Prevents unauthorized programs from being installed
The floppy drive
The CMOS battery needs to be replaced.
They have been infected with malware.

35. A technician needs to add a second processor to the empty socket on a computers motherboard. Which of the following should be used?
Copy the photos to a USB drive and copy to the new computer.
One of the sticks of RAM is not seated properly.
Listen for beep codes to determine if the video card needs reseated.
A processor of equal speed to CPU 0

36. 1/2 Which of the following actions should a technician take when the Service Control Manager reports - one or more services failed to start?
Check Event Viewer to determine which service did not start - Run services.msc to see the state of each service listed.
A
HTTPS
System Properties>Advanced>Environment variables>System variables

37. Which of the following is true for a 10/100 NIC running at full-duplex?
NIC will simultaneously transmit data in both directions at a time.
The front side bus speed or clock multiplier is wrong.
Check Event Viewer to determine which service did not start - Run services.msc to see the state of each service listed.
IEEE 1394 card

38. Which of the following encryption methods requires a 10-digit network key?
64-bit WEP
Public Switched Telephone Network (PSTN)
Plug in an external monitor to see if it is a device driver problem.
Connect an audio cable between the drive and the sound card

39. A user reports that they cannot access network resources. The technician checks the users IP address and notices that the user has an APIPA address instead of a DHCP issued IP address. Which of the following commands will resolve this so that the use
Port forwarding
Run ipconfig /release then ipconfig /renew
The jumper is set to clear the BIOS settings
very thin layer - making sure to cover the CPU

40. Which of the following computer management tools would be used to analyze an application error in Windows XP?
Format the drive and reload the system.
Performance Monitor
Event Viewer
ping -t PC1

41. A technician is troubleshooting a PC that is experiencing poor performance. Which of the following would be the BEST place for the technician to view the amount of RAM installed on the PC?
Disk Management
Reset the page count.
The USB plug is not seated properly. - The BIOS is not configured for USB support.
System Information

42. A user works daily with video production and needs portable storage which will allow them to transport their work back and forth from home. Taking the users storage and bandwidth requirements into consideration - which of the following would BEST sui
An external hard drive connected viaeSATA.
TRACERT
There is too much electrical interference for the signal.
Services

43. A technician is replacing a defective DVD drive. After installing the new device - the BIOS does not recognize the DVD drive. Which of the following is MOST likely the solution?
The permissions are inherited by all files and folders within that folder.
The administrative password needs to be changed.
Disable System Restore.
Change the jumper settings on the drive.

44. A client has installed an additional 1GB of RAM in a computer to accommodate the requirements of a new application. When the application is run a Low on Virtual Memory warning appears. Which of the following steps needs to be taken?
defrag
Open the computers RAM compartment and inspect the labels.
The paging file size settings need to be adjusted.
Connect an audio cable between the drive and the sound card

45. A technician is implementing a small office home office (SOHO) wireless network. The technician would like to have a static network. Which of the following should the technician disable on the router?
The rollers on the printer need to be replaced.
MAC filtering
DHCP
chkdsk

46. A client is reporting that their system is operating slowly. The client has a 2GHz processor - 256MB of RAM - and a motherboard designed for gaming. Which of the following components would MOST likely need to be upgraded to increase performance?
md
RAM
Outdated signature files allowed a virus attack
tree

47. A user has a PC displaying the message No Operating System Found and the user hears a clicking noise. Which of the following devices should the technician check FIRST?
Disable services at startup - Disable start up programs.
Hard drive
The computer case was opened.
Install a wireless range extender to boost the signal.

48. A customer reports that all print outs from their laser printer are smeared. Which of the following is the MOST likely cause?
The projector is not set to display the correct video source - The laptop is not set to display to the external video connector.
Event Viewer
WPA2
The fuser is not working properly.

49. A computer is redeployed after sitting in storage for a year and is now displaying the wrong date. Which of the following is the cause?
BCD
The memory is failing.
The computers CMOS battery has lost its charge.
SNMP

50. A customer wants to purchase a new motherboard that supports SLI. Which of the following will the new motherboard need to be able to do?
Educate the user.
Connect an audio cable between the drive and the sound card
SMTP
Support multiple PCIe display adapters.