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Test your basic knowledge |
Comptia A + Computer Repair Practicals
Start Test
Study First
Subjects
:
certifications
,
comptia-a-+
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A user wants to track websites that certain individuals are going to throughout the day on Windows Vista. Which of the following tools can be used to perform this action?
Parental Controls
Print a test page from all the trays.
sfc
Disk Defragmenter
2. A system powers on - begins POST - displays the BIOS version information and then hangs with the error message Error loading operating system. Which of the following is MOST likely cause of this issue?
ping
Corrupt MBR
Faulty sensor
The BIOS needs to be updated.
3. A technician has a PC that does not recognize the USB keyboard immediately after POST. Which of the following could be the cause?
The USB plug is not seated properly. - The BIOS is not configured for USB support.
Event Viewer
Open the computers RAM compartment and inspect the labels.
802.11n
4. If a technician is creating a spanned volume - which of the following steps should they perform?
Disk Management MMC Plug-in
chkntfs
In Disk Management create a volume on two or more dynamic disks.
Use the Automatic Update feature built into the application - Use scripts.
5. Which of the following directory paths is the default profile folder for User1 in Windows Vista?
Oil from the skin can decrease coppers ability to conduct heat.
C:UsersUser1
Adware
192.168.1.1
6. A customer would like to assign the My Documents folder to a separate volume within
Administrators - Power Users - Users - Guests
The thermal paste will insulate heat around the processor.
Use a mounted folder.
UAC
7. Which of the following should be the FINAL step a technician should take once they have cleaned a system of a malware infection?
Boot into Safe Mode and remove browser helper objects.
Multimeter
Educate the user.
Windows Vista 32-bit can only address up to 3GB of memory.
8. Which of the following paths is used to view the size of the paging file in Windows XP?
A Blue I on a white field
net help
Use a portable anti-static pad and wrist strap - ensuring all components remain on the mat - and the wrist strap is connected to the mat.
System Properties>Advanced Tab>Performance Options>Advanced Tab
9. Which of the following utilities would a technician use to verify that a sound card is correctly installed on a PC?
USB
Thermal compound
Device Manager
64-bit WEP
10. Which of the following information will be displayed with the command ipconfig /all?
Allow port 443.
D. IP address - Subnet mask - Gateway - MAC address - DNS - Lease obtained/expiration.
get
convert
11. A technician needs to configure a PC with two fixed disk drives for optimal performance. The system is built from a standard image and no data is stored locally. Which of the following RAID settings should be used?
User Account Control; it can be turned off under User Accounts in the Control Panel.
RAID 0
BOOT.INI
NIC will transmit data in only one direction at a time.
12. An end user reports that they are unable to access any websites or network resources by the fully qualified domain name (FQDN); however - the technician is able to access these resources by IP address. Which of the following is the MOST likely cause
sigverif
Windows Firewall is blocking the port.
The customers DNS server is unavailable.
SMTP
13. Most laptops have two PCMCIA slots that are stacked on top of each other with no separator in between. Which of the following does this accommodate?
Ntldr - boot.ini and ntdetect.com - or - IO.sys - boot.ini and ntboot.sys
Two Type II cards - One Type III card
Multimeter
BitLocker drive encryption
14. A workgroup user reports not being able to print to the new printer. Everyone else in the workgroup can print to the new printer and the user can still automatically send print jobs to the old printer. Which of the following will solve the issue?
Set the new printer as the default printer. - Add the new printer to users computer.
Adware
C:UsersUser1Desktop
Boot to Safe Mode with Networking and attempt updates - Apply updates manually by downloading the definition files on another machine.
15. Each time a user tries to print a document; the user receives a out of memory error message. Which of the following would BEST solve the issue?
One of the sticks of RAM is not seated properly.
Administrators - Power Users - Users - Guests
Add additional RAM to the printer.
An AGP slot - A PCIe slot
16. If the BIOS password has been lost or forgotten the technician should:
remove the CMOS battery.
WindowsVista
tracert
Services MMC Plug-in -Computer Management
17. A technician wants to avoid the possibility of mixing and losing screws when working on a laptop. Which of the following is the BEST solution for the technician?
Find the proper manufacturer documentation.
In the BIOS - enable WOL
format d: /q
Configure one of the HDD as master - and one as slave.
18. A user has discovered that even though they are using the latest version of the anti-virus software - the computer is still being infected by a virus. Which of the following is the BEST solution for this problem?
Update the virus signatures.
Spooler service is running.
Add an access point.
One device will need to be removed before an additional device will fit.
19. A customers office is located in their basement which is where the wireless router is located. The customers three desktop computers and network printer are hardwired. The customer reports a laptop connectivity issue in the second floor bedroom. Whic
SSH
RAID 0
Install a wireless range extender to boost the signal.
Power Users
20. When would be the optimum time to schedule a virus scan?
Port forwarding
In the Control Panel - select Administrative Tools - select Services -click on the Print Spooler service and select start.
Device driver issues
After working hours
21. Which of the following adapter cards is MOST likely to require an additional power connector to operate properly?
PCIe graphics card
Move the secondary hard drive next to the primary hard drive and connect to the primary bus.Connect the new DVD drive as the slave on the secondary bus.
Add the new printer to user's computer.
Format from the command line - Disk Management MMC Snap-In
22. On which of the following hard drive types must a technician change the jumper setting to match the motherboard/cabling combination?
Disk Defragmenter
PATA
Try paper from a different package of paper.
Loopback test
23. A user states their laptop will not stay on unless they hold the AC adapter plug in a certain position. Which of the following is the MOST likely cause?
tracert
Apply thermal compound to the chip.
Loose DC jack
Disk Manager
24. Which of the following operating systems - by default - uses Documents as the name of a user's document folder?
Event Viewer
WindowsVista
NIC will simultaneously transmit data in both directions at a time.
RAM failure
25. A client is having trouble connecting to their SOHO network. They use dynamic addresses through their home router. A technician performs an ipconfig /all from the command line and receives this output: Ethernet Adapter Local Area Connection Connectio
DHCP is disabled.
Ensure all features of the system are functioning.
Disable services at startup - Disable start up programs.
Safe Mode
26. A customer states that their laser printer keeps stating there is a paper jam but the customer does not see any paper jams. The technician inspects the printer and confirms that there is no paper jams and finds the printer does not make an attempt to
127.0.0.1
Thermal compound
The projector is not set to display the correct video source - The laptop is not set to display to the external video connector.
Faulty sensor
27. A client reports that the LCD on their laptop has no display - but outlines of the graphics can be seen from some angles and an external monitor displays will no issues.Which of the following is the MOST likely cause?
LCD backlight failure
NTBACKUP.EXE
143
Start the PC in Enable VGA Mode; reboot after login in normal mode.
28. A laptop is connected to an external LCD projector. The computer boots up and the image is visible on the laptop screen but not via the projector. The cable from the laptop to the projector is connected on both ends and is a known good cable. The pro
The projector is not set to display the correct video source - The laptop is not set to display to the external video connector.
One of the sticks of RAM is not seated properly.
Backup theclients data onto removable media.
Performance Monitor
29. Which of the following creates a secure connection to a remote host?
IEEE 1394
SSH
Port forwarding rules
Check themanufacturers website.
30. After a printhead change - a user reports poor print quality on their inkjet printer. Which of the following should the technician do to resolve this issue?
TRACERT
Pressing Ctrl-Alt-Del and selecting Task Manager - Right clicking on the task bar and selecting Task Manager.
Perform a printhead alignment test.
CAT6
31. Which of the following will allow a technician to secure a wireless access point?
25
UAC
Enable MAC filtering
Spooler service is running.
32. A customer wants to check whether they have the necessary tools enabled to prevent intrusions and virus attacks on a Windows Vista workstation. Which of the following tools can be used to display the current configuration?
An AGP slot - A PCIe slot
Disable DHCP
Using Disk Manager - the new drive must be partitioned - Using Disk Manager - the new drive must be formatted.
Security Center
33. A laptop needs a wireless card upgrade. The technician attempts to install the new card with no success. The wireless card is a newer 802.11b/g/n card and the laptop itself was manufactured seven years ago. Which of the following is the MOST likely p
convert
Task Scheduler
Configure one of the HDD as master - and one as slave.
The laptop has the older miniPCI expansion slot and the new card uses miniPCI express.
34. The office printer continually errors and will not print large documents. Upon inspection the maintenance code indicates an out of memory error. Which of the following is the BEST course of action?
Check for a floppy disk in the FDD.
Enable boot logging. In Safe Mode - read the ntbtlog.txt file.
Install more memory in the printer.
PCIe graphics card
35. A user wants to record an over-the-air TV broadcast on their computer. Which of the following devices should the technician recommend?
NIC will transmit data in only one direction at a time.
Inverter board
Enable MAC filtering.
Tuner card
36. The customer brings their mini-tower and a new DVD/RW drive they want installed. The technician finds a second hard drive in an empty 5.25 bay connected to the secondary bus and jumpered as a slave. The ribbon cable will not stretch from the primary
The incorrect WEP is being used.
System Restore
Move the secondary hard drive next to the primary hard drive and connect to the primary bus.Connect the new DVD drive as the slave on the secondary bus.
The drive is a dynamic disk moved from another system.
37. A user reports that a newly installed external CD-RW is not working. A technician is called and he notes the user has the CD-RW drive - a flash disk - a rarely used external hard drive and a wireless network adapter plugged into an external USB hub.
ping localhost
Find the proper manufacturer documentation.
The USB hub was not externally powered.
The customers wireless card is not compatible with the new router; they need to have a newer 802.11g card installed.
38. Which of the following computer management tools would be used to restart the print spooler in Windows XP?
Disable the integrated video card.
Anti-static wrist strap
Services
Permissions on the folder containing the financial data.
39. Which of the following commands would create an emergency repair disk for the Windows 2000 Professional operating system?
The Network Location Type is Public.
Power Users
rdisk.exe
diskmgmt.msc
40. While powering up a desktop PC - the unit will repeat three short beeps and will not POST. Which of the following is MOST likely the problem?
Clock multiplier
sfc
The DHCP server is unavailable.
The memory is failing.
41. A client is having wireless network connection problems. The technician has determined that the location has a dead spot due to a concrete wall. Which of the following can the technician do to resolve the issue?
Filters
System Properties>Advanced Tab>Performance Options>Advanced Tab
A faulty HDD connection
Add an access point.
42. When using FTP to transfer files which of the following is used to retrieve a file from a remote server?
Apply thermal compound to the chip.
sfc
get
Determine the available wattage offered by the power supply andensure it meets the power needed for all of the system components.
43. A technician wants to hide the wireless router's ID. Which of the following would accomplish this?
Disable SSID broadcast
System date/time
Print a test page from all the trays.
System Properties>Advanced>Environment variables>System variables
44. A technician is working on a laptop that boots up and displays a poor quality picture on the LCD. Which of the following is the BEST troubleshooting step to take?
The USB plug is not seated properly. - The BIOS is not configured for USB support.
Plug in an external monitor to see if it is a device driver problem.
Open the computers RAM compartment and inspect the labels.
The thermal paste will insulate heat around the processor.
45. A user needs to use the IP address to connect to a remote device. Which of the following command line tools will determine the IP address using the hostname of a remote device?
Remove the floppy disk.
nslookup
An external hard drive connected viaeSATA.
Install more RAM.
46. A user is reporting that the image on their CRT monitor is shaking and giving them eye strain. The technician notices the display is OK at first - then after a minute it begins wavering. Which of the following is the FIRST step the technician should
Look around the monitor for items that maybe interfering with the display.
The username and password are set to default.
Problem with the developing drum
Lid switch
47. A technician suspects that a power supply on a computer may be going bad. Which of the following tools would BEST diagnose the part?
Firewall
Boot into the recovery console and runchkdsk /r
Multimeter
chkdsk
48. A three year old laptop fails to keep the accurate time. Which of the following is the MOST likelycause?
127.0.0.1
The CMOS battery is failing.
md
Services MMC Plug-in -Computer Management
49. A technician has been asked to replace a hard drive in a laptop. The documentation calls for an IDE hard drive. Upon removal - the drive has an unfamiliar connector.Which of the following types of hard drives is in the laptop?
Use a network firewall.
Add the new printer to user's computer.
Blu-Ray
IDE but with an adapter
50. A user reports they are unable to install an application on their PC. They are a member of the local PowerUsers group. They do not receive an error message - but they are prompted to reboot to complete the installation. After rebooting - the applicat
WPA2
Device Manager
A local administrator must install the application.
480Mbps