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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. When getting an Inaccessible boot drive error - the FIRST step to solve the issue should be to:
Public Switched Telephone Network (PSTN)
Enable MAC address filtering
The laptop is configured to boot from the flash drive; the user should be instructed to remove the flash drive and reboot the laptop.
check the hard drive to ensure it is working.

2. Good examples of malware prevention in Windows XP?
Power supply tester
Update the video card drivers to the latest version.
Unplug the CMOS battery - Switch on the reset jumper.
Use a trusted aggressive pop-up blocker. - Avoid notorious websites and hyperlinks.

3. When a SMART error is received on a computer - which of the following devices MOST likely has a problem?
Hard disk
Update firmware.
Control Panel>Tools>Folder Options>File Types
Driver Verifier Manager

4. Which of the following will restore the BIOS after a failed update?
netstat
SSH
Replace the BIOS chip - Restore from backup
Ntldr - boot.ini and ntdetect.com - or - IO.sys - boot.ini and ntboot.sys

5. A user notices that the workstation is performing slowly and is populating .eml files after connecting to the network. The user has been disconnected for over two months. Which of the following is the MOST likely cause of the issue?
/bootlogo /noguiboot
Outdated signature files allowed a virus attack
only obtain software from known and reputable sources.
Port forwarding rules

6. A customer is experiencing screen issues on their aging laptop. The technician discovers that the laptop has a tendency to decrease/increase screen brightness without user intervention - and sometimes it completely loses screen brightness. There is h
ping localhost
Convert the partition to NTFS.
copied to a safe location and can be recovered using the antivirus program.
LCD power inverter.

7. A technician has a work order to replace a failing hard drive on a PC. The PC is in an environment with constant vibration and dust. Which of the following hard drive types should the technician use as a replacement?
Backup theclients data onto removable media.
FDD
Quarantined
Solid state

8. A user asked to have a second hard drive installed on a single IDE channel in a computer. Which of the following must be taken into account?
UAC
Services MMC Plug-in -Computer Management
One hard drive must be configured as master - and one as slave.
Run the chkdsk command.

9. A user reports they are unable to install an application on their PC. They are a member of the local PowerUsers group. They do not receive an error message - but they are prompted to reboot to complete the installation. After rebooting - the applicat
C:Program Files
System file corruption
A local administrator must install the application.
Look around the monitor for items that maybe interfering with the display.

10. A technician installed a new wireless access point on an existing small office home office (SOHO) network with a selective security option enabled. All wireless computers connect to the new network except one computer that cannot connect the wireless
Check themanufacturers website.
Support multiple PCIe display adapters.
Increases read/write speed
The network uses MAC filtering.

11. Which of the following commands will allow a technician to change a FAT32 file system to an NTFS file system?
The ToggleKeys option is enabled.
Power supply
convert
Loose DC jack

12. A client explains their system is running slow - has trouble accessing the Internet and multiple windows are popping up on their own. Which of the following is the MOST likely cause?
There are too many devices plugged into the USB hub.
Power supply tester
SMTP
A virus has infected the system.

13. A user is reporting that the image on their CRT monitor is shaking and giving them eye strain. The technician notices the display is OK at first - then after a minute it begins wavering. Which of the following is the FIRST step the technician should
Look around the monitor for items that maybe interfering with the display.
An external hard drive connected viaeSATA.
Task Scheduler
Any data on existing volumes will be permanently lost.

14. A customer wants to guard against Spyware on a Windows Vista workstation. Which of the following default programs is installed for this purpose?
Windows Defender
Install the correct drivers.
Install more memory in the printer.
chkdsk

15. The technician has to format a new hard drive as a FAT32 file system. The hard drive capacity is 80GB. How many partitions will the technician have to create to use all of the hard drive capacity?
Three
Device driver issues
The power supply does not provide enough wattage to power the new graphics card.
The USB hub was not externally powered.

16. After installing a high performance video adapter - the users computer reboots whenever resource intensive applications are run. Which of the following will MOST likely correct the problem?
The device driver is not loaded.
Upgrade the power supply to a higher wattage model.
The hard drive needs to be replaced.
wf.msc

17. A technician is given a computer that is very slow but has a fast processor and plenty of memory. Which of the following commands could be used for troubleshooting start-up services?
25
Device Manager
msconfig
In the Control Panel - select Administrative Tools - select Services -click on the Print Spooler service and select start.

18. A technician needs to add a second processor to the empty socket on a computers motherboard. Which of the following should be used?
Inverter board
Prevents unauthorized programs from being installed
480Mbps
A processor of equal speed to CPU 0

19. Which of the following is a reason why case fans should be installed in the front of a case?
It forces cooler air across the motherboard.
Remove the floppy disk.
Power supply tester
HTTPS

20. Which of the following commands is used to review and repair protected Windows XP files?
sfc
Implement and install a drive encryption program on all company assets.
A Blue I on a white field
The hard drive needs to be replaced.

21. Which of the following is the purpose of RAID 0?
Enable MAC filtering
Employee Bs profile is set to use a virtual printer as the default printer.
Increases read/write speed
The deny was selected on all share permissions

22. Which of the following will cause a ghost image on a printout?
Problem with the developing drum
The device driver for the LCD is corrupt.
Permissions on the folder containing the financial data.
A multimeter

23. When converting a dynamic disk to a basic disk in Windows - which of the following will occur?
Any data on existing volumes will be permanently lost.
net help
IEEE 1394 card
RAID 0

24. A technician has configured all computers on the LAN - and the computers can communicate with each other - but they cannot access the Internet. Which of the following needs to be configured?
The small space is causing overheating.
B
Default Gateway
WPA2

25. Most laptops have two PCMCIA slots that are stacked on top of each other with no separator in between. Which of the following does this accommodate?
The laptop is configured to boot from the flash drive; the user should be instructed to remove the flash drive and reboot the laptop.
Three
defrag
Two Type II cards - One Type III card

26. Which of the following command line utilities could be used to verify basic connectivity between two network devices?
tracert - ping
Check themanufacturers website.
The laptops AC adapter
One hard drive must be configured as master - and one as slave.

27. Which of the following are used by the Windows operating system to resolve FQDNs?
DNS - HOSTS file
Enable port forwarding on the router for port 3389 to the IP address.
Update anti-virus and malware software and scan.
Install the Chipset Drivers

28. Which of the following can determine the type of RAM installed in a computer?
Check themanufacturers website.
Configure one of the HDD as master - and one as slave.
ping -t
Set the correct permissions for the user

29. A client has a program that they want to run everyday at a certain time. Which of the following can a technician use to accomplish this?
The chipset includes hyperthreading support.
Device Manager
File searching
Task Scheduler

30. New software has been installed on a workstation and now the workstation is not functioning properly. The user tried to uninstall the software to return the system back to normal but that did not work. Which of the following would be the BEST method
-t
only obtain software from known and reputable sources.
The PC only has IDE ports available for expansion - not the needed SATA ports.
Use System Restore to restore the system to the point before the software was initially installed.

31. A user notices that when installing a program - the OS displays a dialog box stating that Windows needs your permission to continue. Which of the following options is turned on?
Try paper from a different package of paper.
The fuser is not working properly.
UAC
Install more memory in the printer.

32. A technician has recovered a system from a virus infection but some of the system files were compromised. Which of the following tools can be run from the run dialog box to replace or repair system files?
SMTP
the customer purchase anti-virus software - update the anti-virus software frequently - and not to open any emails unless familiar with the sender.
sfc /scannow
Device conflict

33. If indexing is enabled on a local PC - which of the following will be directly affected?
File searching
Problem with the developing drum
Cellular card is disabled in the BIOS.
HDD failure

34. Which of the following will resolve the NTLDR is missing error during the boot process?
ping windows.com
My Computer>Properties>Remote Tab>Allow Users to connect remotely to this computer>Select Remote Users.
Remove the floppy disk.
Install an updated firmware on the BIOS

35. During the disinfection process - to eliminate a virus from inserting itself into the system restore point which of the following is the BEST solution?
Disable System Restore.
Keyboard
Windows 2000
Check the DNS server.

36. An end user in a company is trying to research a new product - but whenever they go to a particular website - they receive a message that they do not have access to this site. Which of the following is the MOST likely cause for this problem?
copied to a safe location and can be recovered using the antivirus program.
The proxy server has been configured to block the site.
A deny permission overrides an allow permission.
Power supply tester

37. Which of the following paths is used to view the size of the paging file in Windows XP?
format
QoS
System Properties>Advanced Tab>Performance Options>Advanced Tab
The technician failed to connect the antenna wires to theWiFi card.

38. Which of the following system utilities will run when a technician types mstsc in the command prompt?
The BIOS detected the PCIe video card and disabled the onboard video.
Apply thermal compound to the chip.
Remote Desktop
Check themanufacturers website.

39. A technician is repeatedly called to a users desk because the user is being prompted during all installation of software and during the launching of certain programs. Which of the following features is causing this prompting to occur?
Enable Public location
Use the Automatic Update feature built into the application - Use scripts.
SMTP
UAC

40. A technician has just installed an upgraded graphics card. The computers power turns off before it finishes booting. Which of the following is the cause of the problem?
The power supply does not provide enough wattage to power the new graphics card.
SMTP
The color depth is set too low. Open the Display Properties dialog box and set the Color Quality setting to Highest (64bit).
BCD

41. A storm occurred overnight and a user is having a problem turning on a workstation. The technician has determined power to the monitor is good when plugged into the same power strip as the workstation. Which of the following is the BEST tool to use?
The front USB ports were not connected to the system board header.
Boot order in the BIOS
MSCONFIG
Power supply tester

42. Which of the following can be used to have applications and scripts run at regular intervals?
Service Manager
Task Scheduler
Replace the power supply.
Applications log

43. A customer has a wireless router with WEP enabled. The customer states it was working before but that they can no longer access the network or the Internet with their wireless PCs. After arriving onsite - the technician can see the SSID. The technici
The incorrect WEP is being used.
Upgrade the power supply to a higher wattage model.
DHCP is disabled.
Netstat

44. A technician attempts to convert the E drive to a dynamic disk; however - the option to convert is not available. Which of the following is the MOST likely cause?
RAID Level 1
A. The host computer is a portable computer - USB devices cannot be converted to a dynamic disk.
Archive existing records and clear the application log.
Permissions on the folder containing the financial data.

45. Which of the following commands will send signals to the computers network card to see if it responds?
5 volts
The location type is currently PUBLIC.
tracert
ping localhost

46. A user reports that they cannot access a file on the local D drive of their PC. This is a non-system/non-boot drive. The technician needs to run chkdsk without rebooting the system. Which of the following methods will meet this goal?
From the command line - run chkdsk utilizing the /x switch.
Lid switch
The PC only has IDE ports available for expansion - not the needed SATA ports.
User Account Control (UAC).

47. A new processor is released and the motherboard manufacturer states that it will be supported. When starting up the workstation with the newly installed processor - multi-beep codes are generated.Which of the following is the MOST likely cause?
The BIOS needs to be updated.
xcopy
Find the proper manufacturer documentation.
format

48. A technician wants to hide the wireless router's ID. Which of the following would accomplish this?
Disable SSID broadcast
TCP/IP
Check themanufacturers website.
System Properties>Advanced>Environment variables>System variables

49. A technician receives a call from a laptop user that recently purchased a new wireless router. The user claims the laptop cannot connect to the new wireless router. The technician finds out that the router is an 802.11g model and the customers laptop
Administrators - Power Users - Users - Guests
The customers wireless card is not compatible with the new router; they need to have a newer 802.11g card installed.
QoS
The fans are not cooling properly.

50. How many hard drives are necessary to create a RAID 5 array?
BOOT.INI file is corrupt
Run Autochk.exe from the Windows Installation Disk.
Power supply
3