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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. The client sends a document to the printer. The document prints out all random characters. Which of the following should the technician check FIRST?
Check for the correct print driver.
One hard drive must be configured as master - and one as slave.
The USB hub was not externally powered.
The customers wireless card is not compatible with the new router; they need to have a newer 802.11g card installed.

2. A customer is installing a new 2.5 USB external HDD on a desktop PC and is using the front USB port. A light on the drive turns on but the system does not recognize the device. Which of the following is the MOST likely problem?
TRACERT
The system is not providing enough power to the USB port.
Execute a Windows repair from the Windows setup media.
format

3. Which of the following specifies the MAXIMUM recommended distance of Bluetooth 1.0 devices?
-t
10 meters (33 feet)
Device Manager
BOOT.INI deleted

4. Upon trying to print - a computer gives the error that the printer spooler service is not started. Which of the following tools could be used to restart the printer spooler service?
Install more memory in the printer.
Windows Firewall
Filters
Services MMC Plug-in -Computer Management

5. Where in Windows XP SP2 Professional can a technician block incoming connections for programs and services?
Run Autochk.exe from the Windows Installation Disk.
Windows Firewall
MAC filtering - Disable SSID broadcast
Device is disabled

6. Which of the following BEST explains the error message Check boot path and disk hardware?
QoS
The damaged ports contacts are shorting against the casing.
Find the proper manufacturer documentation.
BOOT.INI file is corrupt

7. A computer has become infected with a piece of malware. The current system software has detected the threat and moved it into a special state. Which of the following terms BEST defines the state?
RIMM modules must be installed in pairs.
Driver Verifier Manager
defrag
Quarantined

8. A customer states that their laptop battery is not charging and it will not power on with the AC adapter. Which of the following would the technician use to check the AC adapter?
Incorrect or corrupt driver
Look around the monitor for items that maybe interfering with the display.
Multimeter
Satellite

9. A technician has completed a computer repair by editing the registry. Which of the following should the technician do NEXT?
Boots the OS with minimum drivers
Ensure all features of the system are functioning.
Set the correct permissions for the user
Pull the CMOS battery - Use the appropriate jumper on main board.

10. Which of the following is the purpose of RAID 0?
SATA
Plug in an external monitor to see if it is a device driver problem.
Problem with the developing drum
Increases read/write speed

11. A user reports that the video on their computer has gone out. After determining that the onboard video is bad - a technician needs to install a new video card. Which of the following would support a new video card installation?
The new drives jumper is set for master.
MAC filtering - Disable SSID broadcast
Connects the processor to the main memory - measured in MHz
An AGP slot - A PCIe slot

12. When using Device Manager - a yellow QUESTION NO: mark indicates which of the following?
sfc
ping
Solid state drive
No device driver found

13. Which of the following would MOST likely indicate the presence of malware on a PC?
Connect an audio cable between the drive and the sound card
NIC will simultaneously transmit data in both directions at a time.
Slow response - web page redirection or unable to display web pages
Use the Recovery Console and command fixboot.

14. A user emails a remote assistance invitation to a technician. The technician receives and responds to the invitation but cannot connect to the users PC. Which of the following is the BEST reason for the failure?
User Account Control (UAC).
A virus has infected the system.
The OS firewall is blocking the application.
BCD

15. A user on a home network would like to be able to use Windows Remote Desktop to connect to the Windows XP Pro desktop from the road. If there are multiple PCs on the home network - which of the following will BEST enable the user to connect using Rem
Task Manager
The memory is not installed correctly.
Enable port forwarding on the router for port 3389 to the IP address.
A virus has infected the system.

16. On a Windows XP Professional computer - several service fails to start messages appear. Which of the following service property tabs would be viewed to verify service requirements?
Dependencies
Start>Run>typesfc /scannow>ok
A
Port forwarding rules

17. A customer requires the installation of a 10MB script on 2000 desktops in one building and it is to be completed by twenty technicians. The customer does not want the installation downloaded from their network. Which of the following methods will be
Windows Defender
192.168.1.1
FAT32 cannot handle single files larger than 4GB.
The use of a flash drive to copy the script into all the desktops.

18. Which of the following commands would a technician use to disable startup programs in Windows XP?
msconfig
One device will need to be removed before an additional device will fit.
Cable tester
Look around the monitor for items that maybe interfering with the display.

19. Which of the following components could MOST likely cause a Non-system disk or disk error to occur after POST?
FDD
%systemdrive%Users
System Properties>Advanced Tab>Performance Options>Advanced Tab
The network uses MAC filtering.

20. A customer wants to install a new writable optical drive. They have a very large collection of files and want the new drive to be able to archive. Which of the following drive technologies would allow them to archive their collection using the fewest
Blu-Ray
A. Use the built-in Guest account and set personal files to private.
-t
Event Viewer

21. A technician is told to configure all new PCs to support Wake on LAN (WOL). After upgrading the NIC to support WOL - the system still does not respond to a WOL call. Which of the following steps needs to be taken to support WOL?
The new movie is a Blu-ray disc and not compatible with the PC.
IEEE 1394 card
After working hours
In the BIOS - enable WOL

22. Which of the following operating systems uses Sync Center for offline file control?
MAC filtering - Disable SSID broadcast
Microsoft WindowsVista Enterprise
There is no operating system on the hard drive.
Use recovery console and the fixboot command.

23. Shortly after the Press Ctrl-Alt-Delete to login screen appears in Windows XP - a user gets the error One or more services failed to start. Which of the following locations could be accessed to identify the service that did not start and attempt to s
Adware
Computer Management - Services MMC Plug-in
It forces cooler air across the motherboard.
Windows Defender

24. Which of the following is the minimum number of drive partitions required to run the BitLocker Drive Preparation tool?
Port forwarding rules
It forces cooler air across the motherboard.
Two
The device is disabled.

25. A user receives a message on a Windows Vista machine stating that there is an error with the boot configuration data. Which of the following is MOST likely corrupted - stopping the boot process?
Run Autochk.exe from the Windows Installation Disk.
Use a portable anti-static pad and wrist strap - ensuring all components remain on the mat - and the wrist strap is connected to the mat.
System Information
BCD

26. Which of the following ports must be open for FTP?
Configure a MAC filter for the permitted laptops.
Read only permissions
20
The second USB connector increases the power and enables functionality of the device.

27. A user has bought a faster CPU and the manufacturer says it is compatible with their system. The PC does not boot up after installing the new CPU. Which of the following actions should the technician have performed prior to installing the new CPU?
Multimeter
NTBACKUP.EXE
Install an updated firmware on the BIOS
The antivirus service is disabled.

28. Each time a user tries to print a large color graphic the user receives an out of memory error message. The user needs to print the document now for an upcoming meeting. Which of the following would BEST solve the issue?
format d: /q
Instruct the user to decrease the graphics resolution of the image.
ping
format

29. Which of the following commands would be used to invoke the Disk Manager utility?
Loop back plug
Try paper from a different package of paper.
Copy the photos to a USB drive and copy to the new computer.
diskmgmt.msc

30. A new processor is released and the motherboard manufacturer states that it will be supported. When starting up the workstation with the newly installed processor - multi-beep codes are generated.Which of the following is the MOST likely cause?
Event Viewer
Cable modem> router> computer
remove the CMOS battery.
The BIOS needs to be updated.

31. A user reports that they can hear downloaded music and sounds through their computer speakers. Music CDs cannot be heard when played in the local CD-ROM drive except by plugging headphones into the jack on the front of the drive. Which of the followi
Connect an audio cable between the drive and the sound card
DHCP is disabled.
Press F8 and select Disable Automatic Restart on System Failure.
Employee Bs profile is set to use a virtual printer as the default printer.

32. On a Windows Vista PC - where are the user files located?
C:users
From the command line: net start spooler - Open the Services MMC>right click Print Spooler>Start
The power supply must have enough wattage to run all system hardware simultaneously.
Mini PCI

33. A technician notices that the computer locks up at times and maintains a high commit charge. Which of the following is the BEST solution to resolve this problem?
Tuner card
Install more RAM.
Multimeter
It forces cooler air across the motherboard.

34. A user works daily with video production and needs portable storage which will allow them to transport their work back and forth from home. Taking the users storage and bandwidth requirements into consideration - which of the following would BEST sui
In the BIOS - enable WOL
tracert
The BIOS detected the PCIe video card and disabled the onboard video.
An external hard drive connected viaeSATA.

35. Which of the following Windows XP commands can be used to repair the BOOT.INI file?
Outdated signature files allowed a virus attack
C:users
/bootlogo /noguiboot
bootcfg /rebuild

36. Which of the following ping switches would be used to ping continuously until manually stopped?
DHCP is disabled.
Examine the print queue - stop and then restart the spooler service.
-t
Disable System Restore.

37. A technician is configuring a small office home office (SOHO) router to allow FTP access. Which of the following ports will the technician open?
NIC properties> Internet Protocol Properties
20
The device driver is not loaded.
5 volts

38. New software has been installed on a workstation and now the workstation is not functioning properly. The user tried to uninstall the software to return the system back to normal but that did not work. Which of the following would be the BEST method
The first three octets of the MAC address.
Satellite
tracert - ping
Use System Restore to restore the system to the point before the software was initially installed.

39. A technician powers on a user's PC and gets no video or POST. Which of the following is the BEST action to take to determine if this is a bad motherboard and/or CPU?
Add the new printer to user's computer.
RAM
The chipset includes hyperthreading support.
Remove all memory modules - power on the PC - listen and watch for the POST.

40. A technician has configured all computers on the LAN - and the computers can communicate with each other - but they cannot access the Internet. Which of the following needs to be configured?
Tuner card
chkntfs
Default Gateway
C:Program Files

41. Which of the following commands will result in all data being lost on the media selected?
The administrative password needs to be changed.
format
LCD power inverter.
BOOT.INI deleted

42. If a drives file system becomes corrupt - which of the following commands would the technician use to repair the file system?
Windows Vista 32-bit can only address up to 3GB of memory.
The thermal paste will insulate heat around the processor.
A. Use the built-in Guest account and set personal files to private.
chkdsk

43. A technician replaced an internal wireless card in a laptop. The card appears to be installed correctly in Device Manager - but is not able to view available wireless networks. Which of the following is MOST likely the problem?
netstat
Internal antennas not connected.
Execute a Windows repair from the Windows setup media.
UAC

44. A technician notices that after Windows Vista loads - the antivirus software does not start properly. Which of the following is the problem?
HDD failure
Start>Run>mstsc - Start>AllPrograms>Accessories>Communications>Remote Desktop
Backup theclients data onto removable media.
The antivirus service is disabled.

45. A customer has asked a technician to configure a RAID array that will provide data protection using the fewest number of disks. The computer has room for two additional drives. Which of the following RAID levels should be configured?
CAT6
The CMOS battery is defective.
Disk Management MMC Plug-in
RAID Level 1

46. A travel agency operates as a small home business. They would like to allow wireless access for two new laptops within their existing secured wired network.Which of the following additional equipment will the owner need to purchase to have connectivi
Wireless access point
NIC will simultaneously transmit data in both directions at a time.
The device is disabled.
System Properties>Advanced Tab>Performance Options>Advanced Tab

47. A customer reports that the laptop screen turns all red then goes all blue when moving the LCD hinge. Which of the following is the BEST description of the problem?
480Mbps
The LCD cable is pinched
The antivirus service is disabled.
Install an updated firmware on the BIOS

48. A technician is installing Windows XP on a new SATA hard drive. The installation halts with a no bootable media found. Which of the following missing steps resulted in this error message?
Pressing F6 during the install to load third party drivers
BCD
Multimeter
Thermal compound

49. When combining NTFS and Share permissions - which of the following is true?
Set the new printer as the default printer. - Add the new printer to users computer.
Using Disk Manager - the new drive must be partitioned - Using Disk Manager - the new drive must be formatted.
The most restrictive permission overrides
A. The host computer is a portable computer - USB devices cannot be converted to a dynamic disk.

50. During the disinfection process - to eliminate a virus from inserting itself into the system restore point which of the following is the BEST solution?
Disable System Restore.
Solid state
diskmgmt.msc
eSATA

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Comptia A + Computer Repair Practicals

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