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Test your basic knowledge |
Comptia A + Computer Repair Practicals
Start Test
Study First
Subjects
:
certifications
,
comptia-a-+
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A computer has become infected with a piece of malware. The current system software has detected the threat and moved it into a special state. Which of the following terms BEST defines the state?
The amount of memory
Quarantined
Backup theclients data onto removable media.
An issue that will not prevent the basic function of the computer.
2. Which of the following protocols uses port 443 by default?
run IPCONFIG /RENEW.
The CMOS battery is failing.
HTTPS
Move the secondary hard drive next to the primary hard drive and connect to the primary bus.Connect the new DVD drive as the slave on the secondary bus.
3. A user reports they can no longer change the web browser home page. Which of the following is MOST likely the problem?
Disable SSID broadcast
Set the jumpers on both hard drives to C/S.
Convert the partition to NTFS.
They have been infected with malware.
4. A technician is setting up VoIP service for a SOHO customer. Which of the following should the technician enable on the customers home router?
Enable MAC address filtering
System Properties>Advanced Tab>Performance Options>Advanced Tab
Administrators - Power Users - Users - Guests
QoS
5. Which of the following protocols should be allowed through the firewall for a mail application?
SMTP
The color depth is set too low. Open the Display Properties dialog box and set the Color Quality setting to Highest (64bit).
Read the manufacturers instructions.
Upgrade the power supply to a higher wattage model.
6. A technician is asked to build a system that will resist hard drive failure due to being dropped or excessive vibration. Which of the following hard drive types would be the BEST choice?
The antivirus service is disabled.
System Properties>Advanced Tab>Performance Options>Advanced Tab
The LCD cable is pinched
Solid state drive
7. A Windows XP system locks up after the GUI starts to load. The system will start in Safe Mode. The Event Viewer reports that a driver failed to load. Which of the following methods would help diagnose the problem?
Enable MAC address filtering
bootcfg /rebuild
Enable boot logging. In Safe Mode - read the ntbtlog.txt file.
sfc
8. A user has a wireless network with four PCs and wants to add three more wireless PCs to a location that has poor signal strength. Which of the following devices would the technician add to the network?
Access Point
PCIe graphics card
Perform a printhead alignment test.
Turn the computer on and run chkdsk /r
9. A technician logs into a users computer and downloads a file from a central server to a users local document directory. After logging in - the user reports that they cannot open the file. Which of the following can the technician do to solve the prob
Using Disk Manager - the new drive must be partitioned - Using Disk Manager - the new drive must be formatted.
Set the correct permissions for the user
Application
A processor of equal speed to CPU 0
10. On a Windows XP Professional computer - several service fails to start messages appear. Which of the following service property tabs would be viewed to verify service requirements?
Dependencies
The front side bus speed or clock multiplier is wrong.
The CMOS battery is failing.
ping -t
11. When applying thermal compound to the top of a CPU - apply a:
very thin layer - making sure to cover the CPU
Enable MAC filtering.
The front side bus speed or clock multiplier is wrong.
Apply thermal compound to the chip.
12. A technician installed a new wireless access point on an existing small office home office (SOHO) network with a selective security option enabled. All wireless computers connect to the new network except one computer that cannot connect the wireless
C:users
Services MMC Plug-in -Computer Management
20
The network uses MAC filtering.
13. A customer states that their laptop battery is not charging and it will not power on with the AC adapter. Which of the following would the technician use to check the AC adapter?
Multimeter
Perform a printhead alignment test.
Replace the BIOS chip - Restore from backup
The use of a flash drive to copy the script into all the desktops.
14. During the disinfection process - to eliminate a virus from inserting itself into the system restore point which of the following is the BEST solution?
nslookup
Mini PCI
Go to Control Panel (User Accounts and Family Safety) - User Accounts -Turn User Account Control on or off.
Disable System Restore.
15. Which of the following directory paths is the default profile folder for User1 in Windows Vista?
bootcfg /rebuild
Using Disk Manager - the new drive must be partitioned - Using Disk Manager - the new drive must be formatted.
MBSA
C:UsersUser1
16. Which of the following commands would a technician use to view the active application connections on a local PC to the network?
The second USB connector increases the power and enables functionality of the device.
The amount of memory
Satellite
netstat
17. Which of the following command syntax tests if a Windows XP computer is configured to connect to the Internet?
192.168.1.1
C:users
USB
ping windows.com
18. Which of the following will cause a ghost image on a printout?
remove the AC power.
Problem with the developing drum
The laptop has the older miniPCI expansion slot and the new card uses miniPCI express.
The hard drive needs to be replaced.
19. When combining NTFS and Share permissions - which of the following is true?
Install more memory in the printer.
dir /a
A
The most restrictive permission overrides
20. In which of the following locations does Windows Vista create the user profiles?
Turn off SSID broadcast.
Have the user boot into Safe Mode by tapping F8 before Windows loads - and run the anti-virus scan once again.
%systemdrive%Users
Use the Recovery Console and command fixboot.
21. A technician is upgrading memory on a laptop. Upon removing the access door the technician sees only one memory expansion slot. The documentation stated there were two. Which of the following should the technician do?
The paging file size settings need to be adjusted.
There is no operating system on the hard drive.
It forces cooler air across the motherboard.
Look for another expansion slot elsewhere on the unit.
22. A user reports that a PC boots to the error message Missing NTLDR. Which of the following problems could cause this error?
The system partition is corrupt - The boot.ini file has been deleted.
Ntldr - boot.ini and ntdetect.com - or - IO.sys - boot.ini and ntboot.sys
Cable tester
The SATA controller card was not set as a boot device in the computer BIOS.
23. A technician is installing a NIC into a users computer. The technician knows the MAC address but does not have the driver. Which of the following will BEST help the technician identify the manufacturer of the NIC card?
chkdsk
The first three octets of the MAC address.
Toner cartridge
Power supply
24. Which of the following Microsoft encryption software provides the HIGHEST level of security for PCs running Windows Vista Enterprise or Ultimate Vista?
NIC will transmit data in only one direction at a time.
Check for the correct print driver.
Higher wattage power supply
BitLocker drive encryption
25. A user reports that even though their anti-virus program is detecting and removing viruses on their system - the malware returns after successive restarts on their Windows Vista machine. The user has restarted the machine four times already. Which of
Go to Control Panel> open User Accounts> Click Turn User Account Control On or Off> Click Continue>Clear the check box and click OK.
Install a wireless range extender to boost the signal.
NIC will simultaneously transmit data in both directions at a time.
Have the user boot into Safe Mode by tapping F8 before Windows loads - and run the anti-virus scan once again.
26. A client explains their system is running slow - has trouble accessing the Internet and multiple windows are popping up on their own. Which of the following is the MOST likely cause?
Spooler service is running.
Power supply voltages
A virus has infected the system.
D. Power supply does not have the proper connections.
27. An automotive testing application requires a serial device to be added to a Windows XP Professional PC. The application requires the communications settings to be configured in the OS. In which of the following are these settings located?
Device Manager
BCD
Applications log
Event Viewer
28. Which of the following is the default location for user account files in Windows Vista?
192.168.1.1
Run the chkdsk command.
C:users
Device Manager
29. A technician is updating a computer for a customer by removing their IDE drives and replacing them with SATA drives. The technician notes that these drives have a SATA power connection and a Molex connection. Which of the following is the BEST way to
The chipset includes hyperthreading support.
Connect only one of the power connections on the drive.
Check the DNS server.
Use a portable anti-static pad and wrist strap - ensuring all components remain on the mat - and the wrist strap is connected to the mat.
30. Which of the following wireless standards uses the 5GHz frequency?
802.11a
netstat -a
The fans are not cooling properly.
The laptop has the older miniPCI expansion slot and the new card uses miniPCI express.
31. A technician needs to add a second processor to the empty socket on a computers motherboard. Which of the following should be used?
Archive existing records and clear the application log.
Two
A processor of equal speed to CPU 0
System date/time
32. A user reports they are unable to access the Internet. The technician attempts to ping 127.0.0.1 - which fails. Which of the following is the MOST likely source of the problem?
The front side bus speed or clock multiplier is wrong.
Ntldr - boot.ini and ntdetect.com - or - IO.sys - boot.ini and ntboot.sys
The network card in the users computer has failed.
The antivirus service is disabled.
33. A technician is replacing a wireless router on an existing small office home office (SOHO) network. The SSID - WPA and DHCP information has been correctly added. Which of the following must also be addressed?
The color depth is set too low. Open the Display Properties dialog box and set the Color Quality setting to Highest (64bit).
Start>Run>mstsc - Start>AllPrograms>Accessories>Communications>Remote Desktop
The administrative password needs to be changed.
3
34. A technician needs to check which ports are open in the Windows Firewall. Which of the following will allow the technician to view these settings?
Windows Vista 32-bit can only address up to 3GB of memory.
127.0.0.1
netsh firewall show state
Multimeter
35. A technician suspects one of the workstations in the office is infected with malware. Which of the following are symptoms of a malware infection?
CMOS battery
Default User - All Users
Drive light is always on even when no programs are running. - Cannot perform any anti-virus updates.
They have been infected with malware.
36. Users are reporting their machines are losing connection to a central server during off hours - causing some processes that run after hours to stop. Which of the following commands would BEST confirm the problem?
sfc
ping -t
The rollers on the printer need to be replaced.
The fuser unit for damage
37. Upon trying to print - a computer gives the error that the printer spooler service is not started. Which of the following tools could be used to restart the printer spooler service?
chkdsk /f
RAID 0
Services MMC Plug-in -Computer Management
The antivirus service is disabled.
38. Which of the following cable types should a technician use to support a 1Gbps SOHO LAN?
Control Panel>Tools>Folder Options>File Types
Allow port 443.
CAT6
Add the new printer to user's computer.
39. A technician is waiting for a user to power on their PC to begin troubleshooting a problem. The computer name is PC1. Which of the following commands can the technician run that will continuously check if the system is reachable?
Educate the user.
sfc /scannow
format
ping -t PC1
40. A device driver is not loading properly. If Boot Logging has been turned on - which of the following files will list the drivers that load on startup?
NTBTLOG.TXT
Replace the power supply.
Microsoft WindowsVista Enterprise
Slow response - web page redirection or unable to display web pages
41. Which of the following would have to be disabled on a PC if a user wants to assign a static IP address on that PC?
Faulty sensor - Worn paper feed roller
Satellite
C:Usersuser1Desktop
DHCP
42. Which of the following tools could be used to test if a serial port on a laptop is functioning correctly?
Device Manager
Loopback plug
Implement and install a drive encryption program on all company assets.
msconfig (choose startup from options)
43. A technician was asked to remediate a serious - on-going virus and spyware situation for a particular customer. Which of the following should the technician do?
Remediate the problem and then advise the customer on virus/spyware prevention.
The username and password are set to default.
ping windows.com
Task Scheduler
44. Which of the following BEST describes a front side bus (FSB)?
Read the manufacturers instructions.
Problem with the developing drum
Start the PC in Enable VGA Mode; reboot after login in normal mode.
Connects the processor to the main memory - measured in MHz
45. A customer is experiencing problems with the display after their computer is fully booted but reports seeing the BIOS splash screen during boot. Which of the following would MOST likely be the cause?
Power Users
20
Two Type II cards - One Type III card
A corrupted or incorrect video driver is installed.
46. A user states that their Windows XP computer is running extremely slowly. It has a P4 3.2GHz processor and 256MB of RAM. A technician opens Task Manager and sees that CPU usage is at 25% and PF Usage is at 314MB. Which of the following is MOST likely
Check Event Viewer to determine which service did not start - Run services.msc to see the state of each service listed.
Not enough physical RAM installed.
Disk Manager
eSATA
47. Multiple customers are reporting that network response time is very slow. The technician suspects that excessive broadcasts may be causing the problem. Which of the following is the BEST tool to troubleshoot this issue?
Open the computers RAM compartment and inspect the labels.
Netstat
Manufacturers guidelines for the beep codes
Internal antennas not connected.
48. A technician is trying to use the nslookup command. Which of the following needs to be installed before this command can be used?
Go to Control Panel> open User Accounts> Click Turn User Account Control On or Off> Click Continue>Clear the check box and click OK.
TCP/IP
The paging file size settings need to be adjusted.
net view
49. A user reports that their system is starting to run slower - especially when opening large local files. The system has sufficient RAM for the users applications - but the hard drive seems to have higher than normal activity when opening large files.
BOOT.INI file is corrupt
MSCONFIG
Map a new drive to an NTFS folder hosted by a different volume.
Disk Defragmenter
50. Which of the following utilities can be run on a Windows XP Professional computer - if it is suspected that the file system structure has become damaged?
Blu-Ray
The new movie is a Blu-ray disc and not compatible with the PC.
The projector is not set to display the correct video source - The laptop is not set to display to the external video connector.
chkdsk