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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A technician is implementing a small office home office (SOHO) wireless network. The technician would like to have a static network. Which of the following should the technician disable on the router?
Install more memory in the printer.
WindowsVista
The front USB ports were not connected to the system board header.
DHCP

2. Which of the following will resolve the NTLDR is missing error during the boot process?
The damaged ports contacts are shorting against the casing.
Remove the floppy disk.
Go to the BIOS and change the boot order to use the hard drive.
%systemdrive%Users

3. A customer has a wireless router with WEP enabled. The customer states it was working before but that they can no longer access the network or the Internet with their wireless PCs. After arriving onsite - the technician can see the SSID. The technici
The incorrect WEP is being used.
c:users<<username>>
5 volts
Check for the correct print driver.

4. A technician is troubleshooting a PC that continuously reboots. The fan works and the heatsink is in good condition. Which of the following should the technician check NEXT?
SMTP
That the proper amount of thermal paste has been applied.
WPA2
Parental Controls

5. Which of the following computer management tools would be used to analyze an application error in Windows XP?
Convert both drives to a dynamic disk.
Event Viewer
gpupdate /force
The small space is causing overheating.

6. When installing a small office home office (SOHO) network - which of the following can a technician configure to hide wireless networks from unauthorized users and attackers?
%systemdrive%Users
Internal antennas not connected.
User Account Control; it can be turned off under User Accounts in the Control Panel.
Disable SSID broadcast

7. A user would like secure file encryption on their new Windows Vista Enterprise PC. The user informs the technician that they do not wish to spend extra money on a solution. Which of the following is the BEST recommendation for the technician to make
The user disabled theWiFi adapter with the hardware or software switch.
Turn on and configure BitLocker.
BitLocker drive encryption
There is too much electrical interference for the signal.

8. On which of the following hard drive types must a technician change the jumper setting to match the motherboard/cabling combination?
Update anti-virus and malware software and scan.
dir /a
chkdsk
PATA

9. Where in Windows XP would a secondary DNS IP address be entered - that is used when the primary DNS server is unavailable?
Power supply tester
The location type is currently PUBLIC.
NIC properties> Internet Protocol Properties
Wireless Router

10. A hard drive is experiencing poor performance. Which of the following would be the BEST option to help improve read/write speeds?
It forces cooler air across the motherboard.
That the proper amount of thermal paste has been applied.
Disk Defragmentation
Use recovery console and the fixboot command.

11. Which of the following are possible solutions to the error message 'NTLDR not found'?
msconfig (choose startup from options)
Go to Control Panel> open User Accounts> Click Turn User Account Control On or Off> Click Continue>Clear the check box and click OK.
Use the Recovery Console and command fixboot.
A. The host computer is a portable computer - USB devices cannot be converted to a dynamic disk.

12. Which of the following profiles are automatically created by Windows XP during installation?
An external hard drive connected viaeSATA.
Default User - All Users
Call a security technician to report.
The device driver for the LCD is corrupt.

13. In which of the following locations is the Windows Vista local user settings found?
192.168.1.1
%userprofile%AppDataLocal
-t
the customer purchase anti-virus software - update the anti-virus software frequently - and not to open any emails unless familiar with the sender.

14. Which of the following utilities - in Windows - can be configured to perform automatic disk defragmentation?
The system BIOS
Uncheck Hide protected operating system files in folder options - Uncheck the read only attribute in file properties.
Task Scheduler
Computer Management - Services MMC Plug-in

15. A technician is installing a wireless access point for a customer that wants to ensure only certain laptops are able to connect to the access point. Which of the following would BEST meet the customers needs?
Administrators - Power Users - Users - Guests
ipconfig /all
Configure a MAC filter for the permitted laptops.
Problem with the developing drum

16. A technician follows the manufacturers safety procedures and upgrades the RAM in a notebook computer from 512MB to 2GB. Upon starting the notebook - a pattern of beeping sounds occurs and there is no display. The new and old SODIMM modules are the sa
The laptops AC adapter
Reseat and check all cables.
The memory is bad and must be replaced. - The BIOS is not at the latest revision.
Multimeter

17. A technician has configured all computers on the LAN - and the computers can communicate with each other - but they cannot access the Internet. Which of the following needs to be configured?
Default Gateway
Allows a system to boot into a limited shell with command line functions.
The amount of memory
fixboot

18. Which of the following is the cause if a user types in the letters U - I and O and displayed on the screen are the figures 4 - 5 and 6 on a laptop?
Toggle the NUM lock key.
sfc
msconfig
BitLocker drive encryption

19. A technician receives a call from a laptop user that recently purchased a new wireless router. The user claims the laptop cannot connect to the new wireless router. The technician finds out that the router is an 802.11g model and the customers laptop
Pressing Ctrl-Alt-Del and selecting Task Manager - Right clicking on the task bar and selecting Task Manager.
The customers wireless card is not compatible with the new router; they need to have a newer 802.11g card installed.
Disable System Restore.
The power supply does not provide enough wattage to power the new graphics card.

20. Which of the following are commonly associated with dial-up networking?
Public Switched Telephone Network (PSTN)
Update the BIOS.
The memory is not properly seated.
Microsoft WindowsVista Enterprise

21. A system has been infected with a virus. The customer does not have a system backup. Which of the following is an effective method to remove the virus and preserve the customers data?
User Account Control; it can be turned off under User Accounts in the Control Panel.
Set the jumpers on both hard drives to C/S.
User Account Control (UAC).
Run a scan in Safe Mode.

22. Which of the following GUI utilities would be used to determine the MAC address of a network card?
The memory is bad and must be replaced. - The BIOS is not at the latest revision.
System Information
File searching
Exclude the printers IP addresses from the DHCP scope.

23. A technician is updating a computer for a customer by removing their IDE drives and replacing them with SATA drives. The technician notes that these drives have a SATA power connection and a Molex connection. Which of the following is the BEST way to
The color depth is set too low. Open the Display Properties dialog box and set the Color Quality setting to Highest (64bit).
TRACERT
The CMOS battery is failing.
Connect only one of the power connections on the drive.

24. A user wants to prevent certain individuals from using the Internet throughout the day in Windows Vista. Which of the following tools can be used to perform this action?
Parental Controls
Run the chkdsk command.
Performance Monitor
Problem with the developing drum

25. Which of the following command syntax releases and renews an IP address in a Windows XP machine?
ipconfig /release then ipconfig /renew
Change the Boot order in the BIOS.
Make sure the PS/2 plugs and ports are color matched.
bootcfg /rebuild

26. A customer reports that their desktop PC will not maintain the correct time and date. The date and time must be set after a restart. Which of the following could be the cause of the problem?
The CMOS battery is defective.
FDD
Port 21 is open - The proxy setting in the antivirus application
Default Gateway

27. When using FTP to transfer files which of the following is used to retrieve a file from a remote server?
Faulty charging circuit
The laptop has the older miniPCI expansion slot and the new card uses miniPCI express.
127.0.0.1
get

28. A client explains their system is running slow - has trouble accessing the Internet and multiple windows are popping up on their own. Which of the following is the MOST likely cause?
The new toner cartridge is bad and should be replaced.
Faulty sensor - Worn paper feed roller
An external hard drive connected viaeSATA.
A virus has infected the system.

29. A user has a PC displaying the message No Operating System Found and the user hears a clicking noise. Which of the following devices should the technician check FIRST?
Hard drive
Disk Management MMC Plug-in
FDD
Disable SSID broadcast

30. A travel agency operates as a small home business. They would like to allow wireless access for two new laptops within their existing secured wired network.Which of the following additional equipment will the owner need to purchase to have connectivi
Wireless access point
10 meters (33 feet)
Clock multiplier
The damaged ports contacts are shorting against the casing.

31. A technician is troubleshooting a PC that is blocking SMTP requests. Which of the following ports will the technician need to open?
Power supply tester
Multimeter
Instruct the user to decrease the graphics resolution of the image.
25

32. A technician would like to install a new primary SATA drive into a computer. Which of the following scenarios BEST describes the physical setup required for this task?
The memory is bad and must be replaced. - The BIOS is not at the latest revision.
Add additional RAM to the printer.
Mount the SATA drive into an available 3.5 drive bay. Connect one end of a data cable to the drives signal connector - and the other to the SATA 0 connector on the motherboard. Connect an available 15-pin power connector to the drive.
The computer has a 32-bit version of Windows XP installed.

33. Which of the following commands will show print and file shares on a PC?
Add additional memory to the laser printer.
MBSA
Examine the print queue - stop and then restart the spooler service.
net view

34. Which of the following should a technician perform to check a hard disk for corruption?
BOOT.INI file is corrupt
Connect an audio cable between the drive and the sound card
Run the chkdsk command.
SMTP

35. A customer using Windows Vista wants to disable User Account Control (UAC). Which of the following responses should the technician give to explain the UAC?
Uncheck Hide protected operating system files in folder options - Uncheck the read only attribute in file properties.
The new drives jumper is set for master.
It is there to protect against any changes being made to the OS that may be harmful and could make the OS unstable.
Device Manager

36. Which of the following protocols must be enabled in a wireless router if it is to automatically assign host IP addresse
Uncheck Hide protected operating system files in folder options - Uncheck the read only attribute in file properties.
DHCP
Change the jumper settings on the drive.
The SATA controller card was not set as a boot device in the computer BIOS.

37. A system powers on - begins POST - displays the BIOS version information and then hangs with the error message Error loading operating system. Which of the following is MOST likely cause of this issue?
Corrupt MBR
RIMM modules must be installed in pairs.
Install more memory in the printer.
The Network Location Type is Public.

38. A user reports that email is working but they are unable to access the Internet. Which of the following is the NEXT step in solving the issue?
One of the sticks of RAM is not seated properly.
Check the DNS server.
Use the Automatic Update feature built into the application - Use scripts.
The boot priority is set to CD-ROM in the BIOS.

39. Which of the following commands will result in all data being lost on the media selected?
format
The color depth is set too low. Open the Display Properties dialog box and set the Color Quality setting to Highest (64bit).
The drive is a dynamic disk moved from another system.
Device Manager

40. Which of the following commands should be used to change a FAT volume into a NTFS volume?
Connect only one of the power connections on the drive.
Blu-Ray
convert
The BIOS needs to be updated.

41. A client would like to utilize NTFS permissions to restrict access to the payroll folder. The clients rights are assigned as follows: AccountantsFull control - AdministrativeAssistants Read ManagersRead & execute - The client selects deny on all shar
LCD backlight failure
Boot into Safe Mode and remove browser helper objects.
Disable the integrated video card.
The deny was selected on all share permissions

42. A user reports that their computer will no longer boot and is displaying a non-system disk or disk error message. While troubleshooting the problem - the technician notices a scraping noise within the PC when it is powered on. Which of the following
Slow response - web page redirection or unable to display web pages
only obtain software from known and reputable sources.
The internal hard drive has failed and needs to be replaced.
The technician failed to connect the antenna wires to theWiFi card.

43. Which of the following commands can prepare a new disk for use?
Mini PCI
The memory is not installed correctly.
Thermal compound is not on the processor
format

44. A customer wants to purchase a FireWire-based external hard disk drive. Which of the following ports is needed on the machine to be able to utilize such a device?
IEEE 1394
Run the chkdsk command.
Cellular card is disabled in the BIOS.
Update the BIOS.

45. When using Device Manager - a red X indicates which of the following?
Check for the correct print driver.
Device is disabled
sfc
BOOT.INI

46. Which of the following features can be identically configured on a wireless access point and in the wireless network OS settings?
In Disk Management create a volume on two or more dynamic disks.
The paging file size settings need to be adjusted.
C:Documents and SettingsUser1
The SSID

47. An end user reports that they are unable to access any websites or network resources by the fully qualified domain name (FQDN); however - the technician is able to access these resources by IP address. Which of the following is the MOST likely cause
192.168.1.1
fixboot
Enable MAC filtering
The customers DNS server is unavailable.

48. A customer brings in a laptop with a non-functioning LCD screen that always remains black. However - when the technician connects the laptop to an external monitor the laptop will boot Windows normally. Which of the following actions should the techn
Two
Disable System Restore -update virus definitions - restart in Safe Mode - run full scan.
C:UsersUser1
Check the functionality of the LCD cutoff switch

49. Which of the following can be accomplished from the System Configuration utility?
Disable services at startup - Disable start up programs.
Use a mounted folder.
Disk Manager
Remote Desktop

50. Which of the following adapter cards is MOST likely to require an additional power connector to operate properly?
System Information
PCIe graphics card
The memory is failing.
C:Windows