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Comptia A + Computer Repair Practicals

  • Answer 50 questions in 15 minutes.
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  • Match each statement with the correct term.
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This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The client sends a document to the printer. The document prints out all random characters. Which of the following should the technician check FIRST?

2. A customer is installing a new 2.5 USB external HDD on a desktop PC and is using the front USB port. A light on the drive turns on but the system does not recognize the device. Which of the following is the MOST likely problem?

3. Which of the following specifies the MAXIMUM recommended distance of Bluetooth 1.0 devices?

4. Upon trying to print - a computer gives the error that the printer spooler service is not started. Which of the following tools could be used to restart the printer spooler service?

5. Where in Windows XP SP2 Professional can a technician block incoming connections for programs and services?

6. Which of the following BEST explains the error message Check boot path and disk hardware?

7. A computer has become infected with a piece of malware. The current system software has detected the threat and moved it into a special state. Which of the following terms BEST defines the state?

8. A customer states that their laptop battery is not charging and it will not power on with the AC adapter. Which of the following would the technician use to check the AC adapter?

9. A technician has completed a computer repair by editing the registry. Which of the following should the technician do NEXT?

10. Which of the following is the purpose of RAID 0?

11. A user reports that the video on their computer has gone out. After determining that the onboard video is bad - a technician needs to install a new video card. Which of the following would support a new video card installation?

12. When using Device Manager - a yellow QUESTION NO: mark indicates which of the following?

13. Which of the following would MOST likely indicate the presence of malware on a PC?

14. A user emails a remote assistance invitation to a technician. The technician receives and responds to the invitation but cannot connect to the users PC. Which of the following is the BEST reason for the failure?

15. A user on a home network would like to be able to use Windows Remote Desktop to connect to the Windows XP Pro desktop from the road. If there are multiple PCs on the home network - which of the following will BEST enable the user to connect using Rem

16. On a Windows XP Professional computer - several service fails to start messages appear. Which of the following service property tabs would be viewed to verify service requirements?

17. A customer requires the installation of a 10MB script on 2000 desktops in one building and it is to be completed by twenty technicians. The customer does not want the installation downloaded from their network. Which of the following methods will be

18. Which of the following commands would a technician use to disable startup programs in Windows XP?

19. Which of the following components could MOST likely cause a Non-system disk or disk error to occur after POST?

20. A customer wants to install a new writable optical drive. They have a very large collection of files and want the new drive to be able to archive. Which of the following drive technologies would allow them to archive their collection using the fewest

21. A technician is told to configure all new PCs to support Wake on LAN (WOL). After upgrading the NIC to support WOL - the system still does not respond to a WOL call. Which of the following steps needs to be taken to support WOL?

22. Which of the following operating systems uses Sync Center for offline file control?

23. Shortly after the Press Ctrl-Alt-Delete to login screen appears in Windows XP - a user gets the error One or more services failed to start. Which of the following locations could be accessed to identify the service that did not start and attempt to s

24. Which of the following is the minimum number of drive partitions required to run the BitLocker Drive Preparation tool?

25. A user receives a message on a Windows Vista machine stating that there is an error with the boot configuration data. Which of the following is MOST likely corrupted - stopping the boot process?

26. Which of the following ports must be open for FTP?

27. A user has bought a faster CPU and the manufacturer says it is compatible with their system. The PC does not boot up after installing the new CPU. Which of the following actions should the technician have performed prior to installing the new CPU?

28. Each time a user tries to print a large color graphic the user receives an out of memory error message. The user needs to print the document now for an upcoming meeting. Which of the following would BEST solve the issue?

29. Which of the following commands would be used to invoke the Disk Manager utility?

30. A new processor is released and the motherboard manufacturer states that it will be supported. When starting up the workstation with the newly installed processor - multi-beep codes are generated.Which of the following is the MOST likely cause?

31. A user reports that they can hear downloaded music and sounds through their computer speakers. Music CDs cannot be heard when played in the local CD-ROM drive except by plugging headphones into the jack on the front of the drive. Which of the followi

32. On a Windows Vista PC - where are the user files located?

33. A technician notices that the computer locks up at times and maintains a high commit charge. Which of the following is the BEST solution to resolve this problem?

34. A user works daily with video production and needs portable storage which will allow them to transport their work back and forth from home. Taking the users storage and bandwidth requirements into consideration - which of the following would BEST sui

35. Which of the following Windows XP commands can be used to repair the BOOT.INI file?

36. Which of the following ping switches would be used to ping continuously until manually stopped?

37. A technician is configuring a small office home office (SOHO) router to allow FTP access. Which of the following ports will the technician open?

38. New software has been installed on a workstation and now the workstation is not functioning properly. The user tried to uninstall the software to return the system back to normal but that did not work. Which of the following would be the BEST method

39. A technician powers on a user's PC and gets no video or POST. Which of the following is the BEST action to take to determine if this is a bad motherboard and/or CPU?

40. A technician has configured all computers on the LAN - and the computers can communicate with each other - but they cannot access the Internet. Which of the following needs to be configured?

41. Which of the following commands will result in all data being lost on the media selected?

42. If a drives file system becomes corrupt - which of the following commands would the technician use to repair the file system?

43. A technician replaced an internal wireless card in a laptop. The card appears to be installed correctly in Device Manager - but is not able to view available wireless networks. Which of the following is MOST likely the problem?

44. A technician notices that after Windows Vista loads - the antivirus software does not start properly. Which of the following is the problem?

45. A customer has asked a technician to configure a RAID array that will provide data protection using the fewest number of disks. The computer has room for two additional drives. Which of the following RAID levels should be configured?

46. A travel agency operates as a small home business. They would like to allow wireless access for two new laptops within their existing secured wired network.Which of the following additional equipment will the owner need to purchase to have connectivi

47. A customer reports that the laptop screen turns all red then goes all blue when moving the LCD hinge. Which of the following is the BEST description of the problem?

48. A technician is installing Windows XP on a new SATA hard drive. The installation halts with a no bootable media found. Which of the following missing steps resulted in this error message?

49. When combining NTFS and Share permissions - which of the following is true?

50. During the disinfection process - to eliminate a virus from inserting itself into the system restore point which of the following is the BEST solution?