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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A user has a computer with a 100GB IDE hard drive formatted as a single FAT32 partition. The partition has 50GB of free space but the user receives an error when attempting to save a 5GB video file. Which of the following will resolve this issue?
Call a security technician to report.
Convert the partition to NTFS.
MBSA
rdisk.exe

2. A user has noticed several clusters of dead pixels on a laptops LCD screen. The technician is called to investigate and troubleshoot the issue. Which of the following is a possible solution?
Windows 2000
Have the LCD screen replaced.
The network card in the users computer has failed.
Turn off SSID broadcast.

3. A powered on workstation will not show a monitor display and there are no beep codes. Which of the following is the MOST likely cause?
Mini PCI
The jumper is set to clear the BIOS settings
Use the Recovery Console and command fixboot.
User Account Control; it can be turned off under User Accounts in the Control Panel.

4. If a technician wants to evaluate a computers detailed statistics - which of the following is the BEST utility to view this information?
ping localhost
Performance Monitor
The proxy server has been configured to block the site.
c:users<<username>>

5. A USB cable has a mini-USB connector on one end and two standard size connectors on the other. Which of the following is the purpose of the second connector?
Set the new printer as the default printer. - Add the new printer to users computer.
25
Disk Defragmenter
The second USB connector increases the power and enables functionality of the device.

6. Which of the following wireless encryption standards would provide the HIGHEST level of security?
Power supply voltages
FAT32 cannot handle single files larger than 4GB.
WPA-PSK
Set the correct permissions for the user

7. A customer has a wireless router with WEP enabled. The customer states it was working before but that they can no longer access the network or the Internet with their wireless PCs. After arriving onsite - the technician can see the SSID. The technici
The memory is not installed correctly.
LCD power inverter.
Toggle the NUM lock key.
The incorrect WEP is being used.

8. A client states that their Internet browser is running slow and there are multiple windows popping up onto the desktop. Which of the following is the BEST procedure to perform to resolve these issues?
The customers DNS server is unavailable.
Four gigabytes
NTBACKUP.EXE
Update anti-virus and malware software and scan.

9. A users machine is hanging right after the Windows splash screen occurs. The mouse cursor tracks - but the system is otherwise unresponsive. Which of the following is the MOST likely cause of this problem?
Device driver issues
Power supply
The power button is not working.
Update the BIOS.

10. On a Windows Vista PC - where are the user files located?
The SSID
MAC filtering
Parental Controls
C:users

11. A technician logs into a users computer and downloads a file from a central server to a users local document directory. After logging in - the user reports that they cannot open the file. Which of the following can the technician do to solve the prob
the customer purchase anti-virus software - update the anti-virus software frequently - and not to open any emails unless familiar with the sender.
-t
rdisk.exe
Set the correct permissions for the user

12. A technician is using msconfig and the OS does not recognize this as a valid command. Which of the following operating systems is the technician troubleshooting?
Spooler service is running.
Service Manager
edit boot.ini
Windows 2000

13. A technician is upgrading memory on a laptop. Upon removing the access door the technician sees only one memory expansion slot. The documentation stated there were two. Which of the following should the technician do?
Ensure the keyboard ribbon is firmly plugged into the motherboard.
Exclude the printers IP addresses from the DHCP scope.
Install more RAM.
Look for another expansion slot elsewhere on the unit.

14. A user reports that they can hear downloaded music and sounds through their computer speakers. Music CDs cannot be heard when played in the local CD-ROM drive except by plugging headphones into the jack on the front of the drive. Which of the followi
Spyware
Connect an audio cable between the drive and the sound card
Start>Run>typesfc /scannow>ok
Thermal compound

15. Which of the following is the name of the Windows Vista application that will display items such as a clock - weather and thumbnails on the desktop at startup?
only obtain software from known and reputable sources.
The color depth is set too low. Open the Display Properties dialog box and set the Color Quality setting to Highest (64bit).
Sidebar
IEEE 1394

16. A user reports that their CAD files will display correctly in low resolution but not in high resolution after installing a new graphics card. Which of the following will MOST likely fix this problem?
Update the video card drivers to the latest version.
PATA
Tuner card
Loose DC jack

17. A customer needs help as the application log is full. They want to leave it the same size but maintain existing entries for future reference. Which of the following is the BEST course of action?
Archive existing records and clear the application log.
Increases read/write speed
Higher wattage power supply
defrag

18. Which of the following commands will allow a technician to disable startup programs?
The DHCP server is unavailable.
Run ipconfig /release then ipconfig /renew
msconfig (choose startup from options)
tracert

19. Which of the following commands will fix the master boot record?
Slow response - web page redirection or unable to display web pages
Security Center
Look around the monitor for items that maybe interfering with the display.
fixmbr

20. Which of the following commands would a technician use to disable startup programs in Windows XP?
The system is not providing enough power to the USB port.
msconfig
Exclude the printers IP addresses from the DHCP scope.
PATA

21. Which of the following would have to be disabled on a PC if a user wants to assign a static IP address on that PC?
Employee Bs profile is set to use a virtual printer as the default printer.
chkntfs
DHCP
The RAM was not properly seated in its memory slot.

22. A user reports not being able to print to a new printer but can print to an old printer. Everyone else in the same workgroup can print to the new printer. Which of the following will MOST likely solve the issue?

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23. Which of the following should be the FINAL step a technician should take once they have cleaned a system of a malware infection?
format
Educate the user.
The floppy drive
get

24. A hard drive set as a dynamic disk is moved from oneWindows computer to another. None of the disks are seen in My Computer. Which of the following tools would be BEST to start troubleshooting?
Communicates with network devices
Disk Management MMC Plug-in
A local administrator must install the application.
Remove all memory modules - power on the PC - listen and watch for the POST.

25. A user reports they keep getting the error message missing or corrupt dll when logging into Windows. Which of the following can the technician do to resolve this issue?
Start>Run>typesfc /scannow>ok
The system is not providing enough power to the USB port.
127.0.0.1
Spyware

26. Which of the following computer management tools would be used to restart the print spooler in Windows XP?
Adware
Services
A deny permission overrides an allow permission.
CMOS battery

27. A user reports their LCD monitor has failed and replaces it with a CRT. On boot up - the monitor displays POST - but displays an Out of range message when the GUI starts to load. Which of the following methods should the technician use to resolve the
CMOS battery
Three
Start the PC in Enable VGA Mode; reboot after login in normal mode.
Task Manager

28. Which of the following will display a list of hardware components and peripherals installed on a computer and allow a technician to enable - disable - remove or reinstall their drivers?
Device Manager
C:Windows
The BIOS needs to be updated.
Ntldr - boot.ini and ntdetect.com - or - IO.sys - boot.ini and ntboot.sys

29. A technician is implementing a small office home office (SOHO) wireless network. The technician would like to have a static network. Which of the following should the technician disable on the router?
DHCP
Windows Defender
802.11a
B

30. In Device Manage - an exclamation point next to a device indicates which of the following?
C:Program Files
RAID Level 1
Uncheck Hide protected operating system files in folder options - Uncheck the read only attribute in file properties.
Device conflict

31. A clients PC is having problems connecting to a certain website. Which of the following tools would be used to evaluate the hops taken from the clients PC to the website?
Remote Desktop
Check Event Viewer to determine which service did not start - Run services.msc to see the state of each service listed.
TRACERT
Use the Recovery Console and command fixboot.

32. By default - which of the following are needed to edit the boot.ini file directly if Show hidden files and folders is enabled in folder options?
Upgrade the power supply to a higher wattage model.
Uncheck Hide protected operating system files in folder options - Uncheck the read only attribute in file properties.
Disk Defragmentation
System Information

33. Which of the following steps will allow a technician to disable the prompting of the requirement for digital signatures of newly installed device drivers?
D. Power supply does not have the proper connections.
System properties>Hardware>Driver Signing>Select ignore
Open the computers RAM compartment and inspect the labels.
The deny was selected on all share permissions

34. Unauthorized changes are being made to the customers router. Which of the following would MOST likely be the cause?
The power supply is not supplying enough power.
C:Program Files
Enable boot logging. In Safe Mode - read the ntbtlog.txt file.
The username and password are set to default.

35. A user cannot access the Internet via a proxy server. Which of the following ports needs to be set on the web browser proxy to allow HTTP traffic?
Educate the user.
Add the new printer to user's computer.
80
802.11n

36. A technician follows the manufacturers safety procedures and upgrades the RAM in a notebook computer from 512MB to 2GB. Upon starting the notebook - a pattern of beeping sounds occurs and there is no display. The new and old SODIMM modules are the sa
Disable System Restore -update virus definitions - restart in Safe Mode - run full scan.
The PC only has IDE ports available for expansion - not the needed SATA ports.
The proxy server has been configured to block the site.
The memory is bad and must be replaced. - The BIOS is not at the latest revision.

37. A user is unable to connect a digital video camera up to a PC to transfer photos.Which of the following expansion cards should MOST likely be installed to resolve this?
The network uses MAC filtering.
run IPCONFIG /RENEW.
IEEE 1394 card
Boot into Safe Mode and remove browser helper objects.

38. A technician is resolving a computers IP address to a hostname but cannot remember the correct switch. Which of the following can the technician use to find the correct switch?
ping /?
Pressing F6 during the install to load third party drivers
netstat -nr
Thermal compound

39. A customer is experiencing problems with the display after their computer is fully booted but reports seeing the BIOS splash screen during boot. Which of the following would MOST likely be the cause?
Open the computers RAM compartment and inspect the labels.
C:users
A corrupted or incorrect video driver is installed.
Remediate the problem and then advise the customer on virus/spyware prevention.

40. A technician has completed a computer repair by editing the registry. Which of the following should the technician do NEXT?
The hard drive needs to be replaced.
The username and password are set to default.
Ensure all features of the system are functioning.
Update anti-virus and malware software and scan.

41. A customer reports that a home wireless network is slow after the completion of the new apartment building nearby. Which of the following is the MOST secure solution for the problem?
Have the user boot into Safe Mode by tapping F8 before Windows loads - and run the anti-virus scan once again.
Disk Defragmentation
Enable MAC filtering.
Port forwarding

42. On laptops - the internal wireless adapter is known by which of the following form factors?
Format from the command line - Disk Management MMC Snap-In
Mini PCI
The customers wireless card is not compatible with the new router; they need to have a newer 802.11g card installed.
\ALPHAC$

43. A technician needs to add a second processor to the empty socket on a computers motherboard. Which of the following should be used?
A processor of equal speed to CPU 0
dir
Use a network firewall.
Adware

44. Which of the following commands allows the technician to find where packets are being lost on the network?
Update anti-virus and malware software and scan.
Update the virus signatures.
tracert
chkdsk /f

45. A user reports that a PC boots to the error message Missing NTLDR. Which of the following problems could cause this error?
PCIe graphics card
C. Turn off SSID - enable WPA2 - implement MAC filtering and change key every 30 days
The system partition is corrupt - The boot.ini file has been deleted.
Check if the computer manufacturer uses a separate power inverter for the screen.

46. Which of the following 802.11 standards by default uses the 5GHz frequency range and supports speeds up to 54Mbps?
Three
Device driver issues
The color depth is set too low. Open the Display Properties dialog box and set the Color Quality setting to Highest (64bit).
A

47. A customer states that their laptop has stability issues after a recent memory upgrade. Which of the following is the MOST likely cause?
Replace the BIOS chip - Restore from backup
Multimeter
The memory is not properly seated.
The memory is bad and must be replaced. - The BIOS is not at the latest revision.

48. A new processor is released and the motherboard manufacturer states that it will be supported. When starting up the workstation with the newly installed processor - multi-beep codes are generated.Which of the following is the MOST likely cause?
The BIOS needs to be updated.
Install the correct drivers.
RAM failure
NTBTLOG.TXT

49. A user states that they have an invalid boot disk message on the computer after a reboot. Which of the following is the MOST likely reason?
The user has a USB drive in the system.
Find the proper manufacturer documentation.
dir
In Disk Management create a volume on two or more dynamic disks.

50. A user reports that their new pair of headphones is not working properly. The technician asks where the headphone cable is plugged into on the PC - and the user responds by merely saying it was a round pink jack. Which of the following is the MOST li
chkdsk
The user plugged the headphones into the microphone jack.
nslookup
RAID controller and two drives