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Test your basic knowledge |
Comptia A + Computer Repair Practicals
Start Test
Study First
Subjects
:
certifications
,
comptia-a-+
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Which of the following will reset the BIOS settings?
Cable tester
One device will need to be removed before an additional device will fit.
Unplug the CMOS battery - Switch on the reset jumper.
Access Point
2. A user is experiencing system instability since upgrading to Windows XP Professional. After troubleshooting - the technician states it is a driver incompatibility issue. Which of the following Windows utilities allows a technician to monitor and trou
Clock multiplier
sigverif
The DHCP server is unavailable.
RAM failure
3. Which of the following tools could be used to test if a serial port on a laptop is functioning correctly?
Power Users
Loopback plug
Voltage setting
Not enough physical RAM installed.
4. In which of the following locations does Windows Vista create the user profiles?
Services
IDE but with an adapter
%systemdrive%Users
WPA2
5. A customer has a wireless router with WEP enabled. The customer states it was working before but that they can no longer access the network or the Internet with their wireless PCs. After arriving onsite - the technician can see the SSID. The technici
Remove all memory modules - power on the PC - listen and watch for the POST.
Toggle the NUM lock key.
A processor of equal speed to CPU 0
The incorrect WEP is being used.
6. Which of the following BEST explains the purpose of the Windows Recovery Console?
dir /a
The username and password are set to default.
Allows a system to boot into a limited shell with command line functions.
during a time of low activity
7. A laptop is connected to an external LCD projector. The computer boots up and the image is visible on the laptop screen but not via the projector. The cable from the laptop to the projector is connected on both ends and is a known good cable. The pro
The LCD cable is pinched
The projector is not set to display the correct video source - The laptop is not set to display to the external video connector.
Change
Ensure all features of the system are functioning.
8. Which of the following can be accomplished from the System Configuration utility?
The power supply is not supplying enough power.
The deny was selected on all share permissions
Disable services at startup - Disable start up programs.
Administrators - Power Users - Users - Guests
9. A power outage caused a computer to shut off while the operating system was running. Which of the following would a technician run to make sure the operating system was not damaged?
Windows Firewall is blocking the port.
chkdsk
ping -t PC1
run IPCONFIG /RENEW.
10. A users laptop is constantly accessing the hard drive. Which of the following is the BEST solution?
Add more RAM.
Quarantined
Netstat
User Account Control; it can be turned off under User Accounts in the Control Panel.
11. A user reports they keep getting the error message missing or corrupt dll when logging into Windows. Which of the following can the technician do to resolve this issue?
No device driver found
Device driver issues
Start>Run>typesfc /scannow>ok
chkdsk
12. The new security feature in Vista that prevents programs from running with escalated privileges is called:
Replace the power supply.
The drive is a dynamic disk moved from another system.
User Account Control (UAC).
The laptop has the older miniPCI expansion slot and the new card uses miniPCI express.
13. Which of the following utilities is used to perform a selective startup procedure?
25
MSCONFIG
Use a network firewall.
The proxy server has been configured to block the site.
14. A customer is experiencing problems with the display after their computer is fully booted but reports seeing the BIOS splash screen during boot. Which of the following would MOST likely be the cause?
Microsoft WindowsVista Enterprise
A corrupted or incorrect video driver is installed.
The system partition is corrupt - The boot.ini file has been deleted.
MSCONFIG
15. Which of the following commands will fix the master boot record?
One device will need to be removed before an additional device will fit.
fixmbr
%userprofile%AppDataLocal
Enable boot logging. In Safe Mode - read the ntbtlog.txt file.
16. A user on a home network would like to be able to use Windows Remote Desktop to connect to the Windows XP Pro desktop from the road. If there are multiple PCs on the home network - which of the following will BEST enable the user to connect using Rem
The amount of memory
The network uses MAC filtering.
Enable port forwarding on the router for port 3389 to the IP address.
20
17. A technician wants to hide the wireless router's ID. Which of the following would accomplish this?
Disable SSID broadcast
C:Usersuser1Desktop
DHCP
The ToggleKeys option is enabled.
18. A technician needs to access the files stored on the primary partition of a networked computer named ALPHA. The user of that computer has not setup any shared files or folders. Which of the following is an administrative share?
Disk Management MMC Plug-in
\ALPHAC$
DHCP
Ensure the keyboard ribbon is firmly plugged into the motherboard.
19. A new firewall was installed and a customer reports that they can receive email but cannot send email. Which of the following protocols is being blocked?
SMTP
msconfig
Set the correct permissions for the user
Use a trusted aggressive pop-up blocker. - Avoid notorious websites and hyperlinks.
20. A user reports that browser windows keep opening on their own after the user has closed their browser. Which of the following is occurring?
Pop-ups
In the BIOS - enable WOL
Quarantined
Cellular card is disabled in the BIOS.
21. Which of the following should a technician perform to check a hard disk for corruption?
Diskpart
Spyware
Run the chkdsk command.
Control Panel>Tools>Folder Options>File Types
22. A user reports they are unable to access network resources. The users IP address is currently 169.254.0.1. On a network with DHCP configured - the user should be instructed to:
run IPCONFIG /RENEW.
during a time of low activity
Install the correct drivers.
Update anti-virus and malware software and scan.
23. A technician suspects that a power supply on a computer may be going bad. Which of the following tools would BEST diagnose the part?
Multimeter
NIC will simultaneously transmit data in both directions at a time.
Power supply tester
ping -t
24. If a technician is traveling outside of the US - which of the following should be checked before setting up a workstation?
RAID 0
Voltage setting
Device conflict
NIC will simultaneously transmit data in both directions at a time.
25. A user asked to have a second hard drive installed on a single IDE channel in a computer. Which of the following must be taken into account?
Disable SSID broadcast
One hard drive must be configured as master - and one as slave.
PATA
Port 21 is open - The proxy setting in the antivirus application
26. Which of the following ping switches would be used to ping continuously until manually stopped?
-t
Pressing F6 during the install to load third party drivers
IDE but with an adapter
Ntldr - boot.ini and ntdetect.com - or - IO.sys - boot.ini and ntboot.sys
27. While powering up a desktop PC - the unit will repeat three short beeps and will not POST. Which of the following is MOST likely the problem?
Use the recovery console to run thefixmbr utility.
Mini PCI
The memory is failing.
Adware
28. Which of the following commands would a technician use to view the active application connections on a local PC to the network?
WPA-PSK
format
Turn on and configure BitLocker.
netstat
29. Which of the following commands would provide a list of all local active TCP/IP connections?
Defrag the hard drive.
Go to Control Panel> open User Accounts> Click Turn User Account Control On or Off> Click Continue>Clear the check box and click OK.
Wireless access point
netstat -a
30. Which of the following should a technician check FIRST if a Windows XP user is trying to print a document and is getting the error message Print sub-system not available?
Support multiple PCIe display adapters.
CAT6
Install the Chipset Drivers
Spooler service is running.
31. Which of the following utilities would the technician use to disable a service?
C:Documents and SettingsUser1
The boot priority is set to CD-ROM in the BIOS.
The color depth is set too low. Open the Display Properties dialog box and set the Color Quality setting to Highest (64bit).
Service Manager
32. Which of the following commands will result in all data being lost on the media selected?
LCD backlight failure
The CMOS battery is failing.
Internal antennas not connected.
format
33. The performance tab of Task Manager shows two CPUs. The system only has one physical CPU. Which of the following is the MOST likely cause?
sigverif
Manually start the service.
One hard drive must be configured as master - and one as slave.
The chipset includes hyperthreading support.
34. A computer is failing to boot. Which of the following tools would be used FIRST in troubleshooting?
Power supply tester
The network uses MAC filtering.
The technician failed to connect the antenna wires to theWiFi card.
The network card in the users computer has failed.
35. Which of the following boot.ini switches will allow a technician to install a non-default Windows splash screen?
The new drives jumper is set for master.
The jumper is set to clear the BIOS settings
Device Manager
/bootlogo /noguiboot
36. A user reports they would like to install a larger HDD but is not sure what type to buy. The user wants the technician to check and verify the type of HDD needed. The technician opens the case and looks at the HDD connectors they see a single thin ca
SATA
/bootlogo /noguiboot
Permissions on the folder containing the financial data.
Multimeter
37. A technician has installed a maintenance kit on a laser printer and replaced all consumables. Which of the following should the technician do NEXT?
Remote Desktop
Reset the page count.
The front USB ports were not connected to the system board header.
System file corruption
38. A customer states that their laptop has stability issues after a recent memory upgrade. Which of the following is the MOST likely cause?
D. Power supply does not have the proper connections.
The memory is not properly seated.
Set the CMOS jumper on the motherboard to clear
Convert both drives to a dynamic disk.
39. Which of the following is true when setting default security permissions on a folder?
Multimeter
The permissions are inherited by all files and folders within that folder.
No device driver found
xcopy
40. A technician needs to add a hard drive to a PC. The drive needs to support a transaction log requiring up to 3Gbps transfer speed. Which of the following storage types will meet this requirement?
netstat -a
tracert - ping
SATA v2
Firewall
41. Which of the following commands will remove the read only - hidden - archive and system attributes from a file named test.doc?
Pop-ups
attrib test.doc -r -a -s -h
The CMOS battery is defective.
MAC filtering
42. A hard drive set as a dynamic disk is moved from oneWindows computer to another. None of the disks are seen in My Computer. Which of the following tools would be BEST to start troubleshooting?
Disk Management MMC Plug-in
run IPCONFIG /RENEW.
\ALPHAC$
Microsoft WindowsVista Enterprise
43. A laptop screen is extremely faint when booting. There is no backlight but the image appears to be on the screen. Which of the following is the BEST step to follow next?
A thumb drive is connected to the PC.
Power supply tester
Check if the computer manufacturer uses a separate power inverter for the screen.
ping -t PC1
44. Which of the following can be used to achieve the highest transfer rate for an external hard drive?
eSATA
The memory is not installed correctly.
Disable the integrated video card.
Turn off SSID broadcast.
45. A user reports that email is working but they are unable to access the Internet. Which of the following is the NEXT step in solving the issue?
The user disabled theWiFi adapter with the hardware or software switch.
Check the DNS server.
Disk Management
very thin layer - making sure to cover the CPU
46. A user reports that VoIP telephone calls have static and a noticeable delay whenever other users are using the home network. Which of the following routing features should be used on the home network to resolve this issue?
Task Scheduler
MAC filtering
QoS
Allows a system to boot into a limited shell with command line functions.
47. A customer states they cannot print and they are getting a message that the print spooler has not started. Which of the following will correct this error in the LEAST amount of time?
HTTPS
From the command line: net start spooler - Open the Services MMC>right click Print Spooler>Start
Driver Verifier Manager
C:UsersUser1Desktop
48. Which of the following are commonly associated with dial-up networking?
C:users
25
Solid state drive
Public Switched Telephone Network (PSTN)
49. A customer reports they are unable to connect to any computers outside of the office and they are unable to connect to the Internet. When the technician runs ipconfig - the customer gets the following output: IP address169.254.2.4 Subnet Mask.255.255
IEEE 1394 card
Remove the floppy disk.
The DHCP client is unable to obtain an IP address from the DHCP server.
Disk Management MMC Plug-in
50. Which of the following is the minimum number of drive partitions required to run the BitLocker Drive Preparation tool?
Microsoft WindowsVista Enterprise
Two
Device is disabled
Corrupt MBR