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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A technician is given a computer that is very slow but has a fast processor and plenty of memory. Which of the following commands could be used for troubleshooting start-up services?
A corrupted or incorrect video driver is installed.
Port 21 is open - The proxy setting in the antivirus application
msconfig
The device driver for the LCD is corrupt.

2. A laptop is connected to an external LCD projector. The computer boots up and the image is visible on the laptop screen but not via the projector. The cable from the laptop to the projector is connected on both ends and is a known good cable. The pro
The technician failed to connect the antenna wires to theWiFi card.
Implement and install a drive encryption program on all company assets.
The projector is not set to display the correct video source - The laptop is not set to display to the external video connector.
The power supply must have enough wattage to run all system hardware simultaneously.

3. A technician is setting up VoIP service for a SOHO customer. Which of the following should the technician enable on the customers home router?
802.11a
The ToggleKeys option is enabled.
services.msc
QoS

4. A technician is trying to use the nslookup command. Which of the following needs to be installed before this command can be used?
The second USB connector increases the power and enables functionality of the device.
TCP/IP
User Account Control (UAC).
CAT6

5. A technician determines a laser printer is jamming at the fusing unit. They have checked the paper path in the printer and it is clear of anything that could cause a paper jam. Which of the following is the BEST solution?
Inverter board
Try paper from a different package of paper.
Heatsink / cooling fan - Motherboard
The system BIOS

6. When installing an external USB hard drive - which of the following is the maximum speed that can be expected when connecting to a USB 2.0 port?
480Mbps
wf.msc
ping localhost
64-bit WEP

7. A notebook user states that lately the keyboard beeps when certain character keys are pressed.The user wants their input to be silent. Which of the following is the MOST likely cause of this situation?
20
The administrative password needs to be changed.
The ToggleKeys option is enabled.
It forces cooler air across the motherboard.

8. Which of the following commands will fix the master boot record?
Boot in Safe Mode to remove.
Add additional memory to the laser printer.
fixmbr
Examine the print queue - stop and then restart the spooler service.

9. A technician is troubleshooting a PC that is experiencing poor performance. Which of the following would be the BEST place for the technician to view the amount of RAM installed on the PC?
Multimeter
Convert the partition to NTFS.
run IPCONFIG /RENEW.
System Information

10. A user reports their LCD monitor has failed and replaces it with a CRT. On boot up - the monitor displays POST - but displays an Out of range message when the GUI starts to load. Which of the following methods should the technician use to resolve the
Start the PC in Enable VGA Mode; reboot after login in normal mode.
Voltage setting
BCD
Device driver issues

11. Which of the following directory paths is the default profile folder for User1 in Windows Vista?
Set the CMOS jumper on the motherboard to clear
QoS
C:UsersUser1
Boots the OS with minimum drivers

12. Which of the following command line tools in Windows Vista is used for disk management?
Diskpart
Power Users
The USB hub was not externally powered.
Cable modem> router> computer

13. Which of the following commands will result in all data being lost on the media selected?
Disable DHCP
format
Set the CMOS jumper on the motherboard to clear
disabled.

14. A computer has the below network configuration: IP Address: 192.168.1.5 Subnet mask: 255.255.255.0. Which of the following is the default gateway for the computer?
sigverif
192.168.1.1
SSH
From the command line: net start spooler - Open the Services MMC>right click Print Spooler>Start

15. A user reports that a PC boots to the error message Missing NTLDR. Which of the following problems could cause this error?
143
After working hours
The system partition is corrupt - The boot.ini file has been deleted.
One of the sticks of RAM is not seated properly.

16. A technician wants to disable User Account Control (UAC) in Windows Vista. How can this feature be disabled?
Go to Control Panel> open User Accounts> Click Turn User Account Control On or Off> Click Continue>Clear the check box and click OK.
Check the DNS server.
Sidebar
Application

17. An end user reports that they are unable to access any websites or network resources by the fully qualified domain name (FQDN); however - the technician is able to access these resources by IP address. Which of the following is the MOST likely cause
dir
The customers DNS server is unavailable.
The fans are not cooling properly.
The paging file size settings need to be adjusted.

18. A technician is installing a wireless small office home office (SOHO) network and wants to hide the network visibility for security purposes. Which of the following should the technician configure to accomplish this task?
Turn off SSID broadcast.
Power supply
Faulty sensor
7

19. A user reports they can no longer change the web browser home page. Which of the following is MOST likely the problem?
The fans are not cooling properly.
Application
They have been infected with malware.
Disable services at startup - Disable start up programs.

20. Which of the following could cause an Inaccessible boot drive error during the boot process?
HDD failure
nslookup
The incorrect WEP is being used.
An external hard drive connected viaeSATA.

21. A new processor is released and the motherboard manufacturer states that it will be supported. When starting up the workstation with the newly installed processor - multi-beep codes are generated.Which of the following is the MOST likely cause?
The BIOS needs to be updated.
Check if the computer manufacturer uses a separate power inverter for the screen.
Ensure the keyboard ribbon is firmly plugged into the motherboard.
run IPCONFIG /RENEW.

22. A user states they receive a message Boot device not found half of the time they boot theirsystem. Which of the following is the MOST likely cause?
The OS firewall is blocking the application.
Safe Mode
The damaged ports contacts are shorting against the casing.
A faulty HDD connection

23. The technician has to format a new hard drive as a FAT32 file system. The hard drive capacity is 80GB. How many partitions will the technician have to create to use all of the hard drive capacity?
Services
Update firmware.
In the BIOS - enable WOL
Three

24. A customer requires the installation of a 10MB script on 2000 desktops in one building and it is to be completed by twenty technicians. The customer does not want the installation downloaded from their network. Which of the following methods will be
The use of a flash drive to copy the script into all the desktops.
Faulty sensor
Task Scheduler
Support multiple PCIe display adapters.

25. User 1 would like to setup an account for User 2 on their computer. User 2 cannot have access to the User 1s files and cannot change system settings. Which of the following should a technician recommend to User 1?
System Information
A. Use the built-in Guest account and set personal files to private.
The front USB ports were not connected to the system board header.
Internal antennas not connected.

26. On which of the following hard drive types must a technician change the jumper setting to match the motherboard/cabling combination?
ping localhost
PATA
TRACERT
Device Manager

27. A technician needs to check which ports are open in the Windows Firewall. Which of the following will allow the technician to view these settings?
Connect an audio cable between the drive and the sound card
netsh firewall show state
The USB hub was not externally powered.
Using either FAT or NTFS - the limit is three - With extended partitions - there is no limit

28. A client is having problems retrieving their email. If their company uses IMAP - which of the following ports should be open by default on their email client?
net view
LCD power inverter.
143
SATA

29. A users system is locking up after the Windows logo screen on boot-up. Which of the following is the BEST reason for this?
Slow response - web page redirection or unable to display web pages
Four gigabytes
The hard drive needs to be replaced.
The deny was selected on all share permissions

30. A Windows XP system stops booting with the error message NTLDR is missing.Which of the following is the BEST resolution for this problem?
fixboot
The internal hard drive has failed and needs to be replaced.
The most restrictive permission overrides
Security Center

31. Which of the following information will be displayed with the command ipconfig /all?
Go to Control Panel (User Accounts and Family Safety) - User Accounts -Turn User Account Control on or off.
Connect the appropriate power cable.
D. IP address - Subnet mask - Gateway - MAC address - DNS - Lease obtained/expiration.
Device Manager

32. A user wants to purchase a new laptop. Which of the following would be compatible with the widest selection of media types?
Use recovery console and the bootcfg /rebuild command.
CPU 1
Enable MAC filtering
Blu-Ray

33. Where in Windows XP SP2 Professional can a technician block incoming connections for programs and services?
Two Type II cards - One Type III card
CMOS battery
Windows Firewall
Remove all memory modules - power on the PC - listen and watch for the POST.

34. A user states that their laser printer jams constantly. The unit is a little over seven years old and has had no maintenance. Which of the following is the MOST likely cause of this issue?
The rollers on the printer need to be replaced.
Enable MAC filtering
The proxy server has been configured to block the site.
A. Use the built-in Guest account and set personal files to private.

35. Which of the following is the proper order for powering off and on network components?
The hard drive needs to be replaced.
/bootlogo /noguiboot
Cable modem> router> computer
Communicates with network devices

36. The office printer continually errors and will not print large documents. Upon inspection the maintenance code indicates an out of memory error. Which of the following is the BEST course of action?
Install more memory in the printer.
64-bit WEP
xcopy
The power supply does not provide enough wattage to power the new graphics card.

37. Which of the following utilities can be used to determine the current partition information on an attached storage device?
Disk Management
netstat -a
Enable port forwarding on the router for port 3389 to the IP address.
dir /a

38. A user is trying to watch a high definition movie on a computer with a built-in DVD drive. Which of the following is the MOST likely reason that the user cannot watch the movie?
SATA
SMTP
Device driver issues
Blu-Ray discs are not compatible with DVD drives

39. Which of the following steps will allow a technician to disable the prompting of the requirement for digital signatures of newly installed device drivers?
Wireless Router
System properties>Hardware>Driver Signing>Select ignore
Microsoft WindowsVista Enterprise
Task Scheduler

40. Which of the following GUI utilities would be used to determine the MAC address of a network card?
Boot order in the BIOS
The print head needs to be adjusted.
System Information
md

41. Which of the following utilities would a technician use to verify that a sound card is correctly installed on a PC?
Device Manager
Boots the OS with minimum drivers
during a time of low activity
SATA v2

42. The new security feature in Vista that prevents programs from running with escalated privileges is called:
User Account Control (UAC).
Loop back plug
MBSA
chkdsk

43. A user is unable to connect a digital video camera up to a PC to transfer photos.Which of the following expansion cards should MOST likely be installed to resolve this?
IEEE 1394 card
Firewall
Security Center
Problem with the developing drum

44. A user reports that an important file has been quarantined by the antivirus program. The technician should advise them the file has been:
Go to the BIOS and change the boot order to use the hard drive.
copied to a safe location and can be recovered using the antivirus program.
The CMOS battery needs to be replaced.
netstat -a

45. Which of the following will display a list of hardware components and peripherals installed on a computer and allow a technician to enable - disable - remove or reinstall their drivers?
Device Manager
Use a network firewall.
802.11a
Run the chkdsk command.

46. A technician logs into a users computer and downloads a file from a central server to a users local document directory. After logging in - the user reports that they cannot open the file. Which of the following can the technician do to solve the prob
Implement and install a drive encryption program on all company assets.
Set the correct permissions for the user
The SATA controller card was not set as a boot device in the computer BIOS.
Change

47. Which of the following devices can be configured to also be an access point?
Windows Vista 32-bit can only address up to 3GB of memory.
Router
The user plugged the headphones into the microphone jack.
Application

48. Which of the following components could MOST likely cause a Non-system disk or disk error to occur after POST?
FDD
Start>Run>mstsc - Start>AllPrograms>Accessories>Communications>Remote Desktop
Disable SSID broadcast
Disable the integrated video card.

49. A user notices that when installing a program - the OS displays a dialog box stating that Windows needs your permission to continue. Which of the following options is turned on?
C:UsersUser1
The antivirus service is disabled.
UAC
Check the DNS server.

50. A printer is leaving a ghost image on the printed pages. Which of the following would MOST likely be causing the issue?
Corrupt MBR
Toner cartridge
SNMP
The username and password are set to default.