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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. The performance tab of Task Manager shows two CPUs. The system only has one physical CPU. Which of the following is the MOST likely cause?
Read the manufacturers instructions.
A Blue I on a white field
The chipset includes hyperthreading support.
Wireless Router

2. Which of the following BEST describes the general meaning of a warning in one of the Event Viewer logs?
Port forwarding
Install the correct drivers.
Allows a system to boot into a limited shell with command line functions.
An issue that will not prevent the basic function of the computer.

3. New software has been installed on a workstation and now the workstation is not functioning properly. The user tried to uninstall the software to return the system back to normal but that did not work. Which of the following would be the BEST method
The front side bus speed or clock multiplier is wrong.
Use System Restore to restore the system to the point before the software was initially installed.
Disconnect the computer from the network.
The computers CMOS battery has lost its charge.

4. A users machine is hanging right after the Windows splash screen occurs. The mouse cursor tracks - but the system is otherwise unresponsive. Which of the following is the MOST likely cause of this problem?
The internal hard drive has failed and needs to be replaced.
Any data on existing volumes will be permanently lost.
The memory is not installed correctly.
Device driver issues

5. An application is not responding - and the technician wants to end the process. Which of the following methods will allow Task Manager to be accessed?
Incorrect proxy settings
SNMP
Pressing Ctrl-Alt-Del and selecting Task Manager - Right clicking on the task bar and selecting Task Manager.
A corrupted or incorrect video driver is installed.

6. A technician has received a Windows XP PC for repair with the following boot error Unmountable boot volume. Which of the following is the FIRST procedure that should be tried to correct the problem?
Determine the available wattage offered by the power supply andensure it meets the power needed for all of the system components.
An AGP slot - A PCIe slot
tracert
Boot into the recovery console and runchkdsk /r

7. After installing a new processor - the system reports the CPU is not running at the correct speed. Which of the following is the MOST likely cause?
The front side bus speed or clock multiplier is wrong.
Thermal compound
Have the user boot into Safe Mode by tapping F8 before Windows loads - and run the anti-virus scan once again.
copied to a safe location and can be recovered using the antivirus program.

8. A user states their laptop will not stay on unless they hold the AC adapter plug in a certain position. Which of the following is the MOST likely cause?
Loose DC jack
A multimeter
Boot to Safe Mode with Networking and attempt updates - Apply updates manually by downloading the definition files on another machine.
Control Panel>Administrative Tools>Services>SQL service>start - My Computer>Manage>Services and Applications>Services>SQL service>start

9. Which of the following tools would be used in order to test the voltage output of a laptop A/C adapter?
bootcfg /rebuild
diskmgmt.msc
Multimeter
Control Panel>Administrative Tools>Services>SQL service>start - My Computer>Manage>Services and Applications>Services>SQL service>start

10. A user states they cannot eject the CD/DVD tray from their laptop to get a CD out. Which of the following could the user do to effectively remove the CD?
They have been infected with malware.
RIMM modules must be installed in pairs.
The technician failed to connect the antenna wires to theWiFi card.
chkntfs

11. Which of the following encryption methods requires a 10-digit network key?
Outdated signature files allowed a virus attack
Disk Manager
B
64-bit WEP

12. A client states that their Internet browser is running slow and there are multiple windows popping up onto the desktop. Which of the following is the BEST procedure to perform to resolve these issues?
127.0.0.1
msconfig
Update anti-virus and malware software and scan.
Toggle the NUM lock key.

13. A client reports that the LCD on their laptop has no display - but outlines of the graphics can be seen from some angles and an external monitor displays will no issues.Which of the following is the MOST likely cause?
Listen for beep codes to determine if the video card needs reseated.
ping localhost
Replace the modem.
LCD backlight failure

14. Which of the following commands is used to discover a broken link in an Internet route?
tracert
Defrag the hard drive.
Power Users
480Mbps

15. A technician needs to configure a PC with two fixed disk drives for optimal performance. The system is built from a standard image and no data is stored locally. Which of the following RAID settings should be used?
heck if user is a local administrator on the computer
The system is not providing enough power to the USB port.
RAID 0
IDE but with an adapter

16. Which of the following utilities - in Windows - can be configured to perform automatic disk defragmentation?
Faulty sensor
Pressing Ctrl-Alt-Del and selecting Task Manager - Right clicking on the task bar and selecting Task Manager.
Heatsink / cooling fan - Motherboard
Task Scheduler

17. A technician needs to access the files stored on the primary partition of a networked computer named ALPHA. The user of that computer has not setup any shared files or folders. Which of the following is an administrative share?
sigverif
format
Thermal compound
\ALPHAC$

18. A technician would like to create a spanned volume on two basic disks. Which of the following steps must be completed?
Read the manufacturers instructions.
Windows Firewall is blocking the port.
Create a striped set.
Disk Defragmenter

19. Where in Windows XP SP2 Professional can a technician block incoming connections for programs and services?
Windows Firewall
LCD backlight failure
Induction toners
RAM failure

20. A user reports that email is working but they are unable to access the Internet. Which of the following is the NEXT step in solving the issue?
Check the DNS server.
NTBTLOG.TXT
C:windowssystem - C:windows
Windows 2000

21. In which of the following locations is the Windows Vista local user settings found?
B
%userprofile%AppDataLocal
Backlight failure
remove the AC power.

22. When a network service fails to start at boot-up - which of the following is the BEST solution for this?
Disk Defragmenter
All sub-folders inherit the most restrictive permissions within the folder.
Manually start the service.
MBSA

23. When installing an external USB hard drive - which of the following is the maximum speed that can be expected when connecting to a USB 2.0 port?
480Mbps
Slow response - web page redirection or unable to display web pages
Change
The memory is not properly seated.

24. A user reports they can no longer change the web browser home page. Which of the following is MOST likely the problem?
They have been infected with malware.
The file is too large for the printer.
Cable modem> router> computer
WindowsVista

25. Which of the following commands will allow a technician to change a FAT32 file system to an NTFS file system?
convert
The small space is causing overheating.
Dependencies
Run a scan in Safe Mode.

26. A technician is troubleshooting a PC that is blocking SMTP requests. Which of the following ports will the technician need to open?
Listen for beep codes to determine if the video card needs reseated.
The technician failed to connect the antenna wires to theWiFi card.
The new drives jumper is set for master.
25

27. A technician is told to configure all new PCs to support Wake on LAN (WOL). After upgrading the NIC to support WOL - the system still does not respond to a WOL call. Which of the following steps needs to be taken to support WOL?
In the BIOS - enable WOL
DHCP is disabled.
Disk Management
The thermal paste will insulate heat around the processor.

28. A technician is troubleshooting a PC that will not turn on. The technician has determined that the PC is on a known good power outlet. Which of the following should the technician check NEXT?
Power supply
Hard disk
The user is connected to an 802.11b wireless access point.
Toner cartridge

29. Shortly after a technician installed additional RAM in a users Windows 2000 workstation - the computer became stuck in a reboot loop. Which of the following will MOST likely restore the computers normal operation?
DHCP
Disconnect the computer from the network.
One or more of the new memory modules are faulty and should be removed or replaced.
Boot in Safe Mode to remove.

30. Additional RAM has been added to a PC. When the RAM amount is checked within Windows the additional memory is not reflected. Which of the following is the MOST likely cause?
Check the DNS server.
Make sure the PS/2 plugs and ports are color matched.
The RAM was not properly seated in its memory slot.
Event Viewer Logs - Disk Management - Device Manager

31. After a computer has been returned from having the system board replaced - the end user reports that they can no longer access their flash drive when it is plugged into the front USB ports. The keyboard and mouse are plugged into the rear USB ports a
System Information
The power supply must have enough wattage to run all system hardware simultaneously.
The front USB ports were not connected to the system board header.
Device conflict

32. Two employees share a computer. The computer has a locally attached USB printer. Both users are local administrators of the computer. Both employees login under their own accounts. Employee A can print with no issue; however - employee B cannot. No e
The projector is not set to display the correct video source - The laptop is not set to display to the external video connector.
copied to a safe location and can be recovered using the antivirus program.
Enable Public location
Employee Bs profile is set to use a virtual printer as the default printer.

33. Which of the following protocols uses port 443 by default?
Loopback test
HTTPS
There is too much electrical interference for the signal.
Execute a Windows repair from the Windows setup media.

34. Which of the following tools would be used to format a partition but not the hard drive?
3
xcopy
Format from the command line - Disk Management MMC Snap-In
Performance Monitor

35. A technician wants to hide the wireless router's ID. Which of the following would accomplish this?
Disable SSID broadcast
Use recovery console and the fixboot command.
The RAM was not properly seated in its memory slot.
Spooler service is running.

36. If a drives file system becomes corrupt - which of the following commands would the technician use to repair the file system?
Use a network firewall.
chkdsk
Blu-Ray
After working hours

37. A stop error message Unable to locate component is on a users machine. The message displays right after POST. Which of the following is the MOST likely cause of this issue?
Start the PC in Enable VGA Mode; reboot after login in normal mode.
System file corruption
chkdsk /f
Mini PCI

38. When configuring a wireless access point - which of the following options would BEST disable guest access?
BitLocker drive encryption
Enable MAC address filtering
Slow response - web page redirection or unable to display web pages
/bootlogo /noguiboot

39. A user is unable to connect a digital video camera up to a PC to transfer photos.Which of the following expansion cards should MOST likely be installed to resolve this?
IEEE 1394 card
Allows a system to boot into a limited shell with command line functions.
Port forwarding
Turn off SSID broadcast.

40. Which of the following profiles are automatically created by Windows XP during installation?
Default User - All Users
Map a new drive to an NTFS folder hosted by a different volume.
Start the PC in Enable VGA Mode; reboot after login in normal mode.
net help

41. Which of the following command line tools in Windows Vista is used for disk management?
The system BIOS
A. The host computer is a portable computer - USB devices cannot be converted to a dynamic disk.
Filters
Diskpart

42. A technician is troubleshooting software that was supposed to startup when the PC powered on. The software failed to start. Which of the following should the technician use to investigate the issue?
The power supply must have enough wattage to run all system hardware simultaneously.
Application
The fans are not cooling properly.
Task Scheduler

43. A user running Windows XP experiences a power outage without first properly closing Windows. After rebooting - which of the following utilities can the user run to scan the hard drive and automatically fix errors?
Set the correct permissions for the user
chkdsk /f
System date/time
The system is not providing enough power to the USB port.

44. The technician backed-up users data for use on a new workstation. The user has reported that the workstation only allows a save as on this data. Which of the following is the MOST likely cause?
A corrupted or incorrect video driver is installed.
Communicates with network devices
Read only permissions
A Blue I on a white field

45. A user reports that the video on their computer has gone out. After determining that the onboard video is bad - a technician needs to install a new video card. Which of the following would support a new video card installation?
An AGP slot - A PCIe slot
64-bit WEP
The memory is not properly seated.
tracert - ping

46. Which of the following commands would a technician use to view the active application connections on a local PC to the network?
RAM failure
netstat
Windows 2000
Not enough physical RAM installed.

47. A customer brings in their computer the day after a storm stating they are unable to dial into their ISP and a strange smell is coming from the computer; everything else works normally. Which of the following should be the NEXT step to resolve the is
Replace the modem.
The location type is currently PUBLIC.
DHCP is disabled.
C:windowssystem - C:windows

48. A user reports that their optical drive has power and they can put a disk in it - but it does not access the disk nor does the drive show in My Computer. Which of the following is the MOST likely reason?
Microsoft WindowsVista Enterprise
Ensure the keyboard ribbon is firmly plugged into the motherboard.
The data cable is not seated properly.
480Mbps

49. A customer states they recently updated their system and now it will not boot properly in normal mode. Which of the following could be used from Safe Mode to correct the issue?
System Restore
Heatsink / cooling fan - Motherboard
The CMOS battery is defective.
DHCP

50. A user wants to record an over-the-air TV broadcast on their computer. Which of the following devices should the technician recommend?
-t
Open the computers RAM compartment and inspect the labels.
Tuner card
The user plugged the headphones into the microphone jack.