Test your basic knowledge |

Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A computer is failing to boot. Which of the following tools would be used FIRST in troubleshooting?
/bootlogo /noguiboot
Convert the partition to NTFS.
The antivirus service is disabled.
Power supply tester

2. Which of the following commands will display the local routing table?
Netstat
netstat -nr
Device driver issues
chkdsk

3. A user reports that when powering on their computer only a black screen with a lone cursor appears. Which of the following is the FIRST step to determine the problem?
5 volts
System file corruption
format
Listen for beep codes to determine if the video card needs reseated.

4. Which of the following will occur if too much thermal paste is used on a processor?
The thermal paste will insulate heat around the processor.
Instruct the user to decrease the graphics resolution of the image.
Backlight failure
Parental Controls

5. A technician is cleaning spyware from a Windows XP machine. Because of the infections - the unit cannot browse the Internet to obtain anti-virus updates.Which of the following is the BEST course of action?
Boot to Safe Mode with Networking and attempt updates - Apply updates manually by downloading the definition files on another machine.
sfc
UAC
WindowsVista

6. A user has a computer with a 100GB IDE hard drive formatted as a single FAT32 partition. This drive is only used to store data. The user adds a second 100GB hard drive and wants to mirror the two drives. When the user goes to disk management there is
Convert both drives to a dynamic disk.
Format from the command line - Disk Management MMC Snap-In
System Properties>Advanced>Environment variables>System variables
Turn on and configure BitLocker.

7. When replacing a laptop keyboard - the FIRST thing to do is:
Toggle the NUM lock key.
remove the AC power.
No device driver found
Prevents unauthorized programs from being installed

8. A user receives a message on a Windows Vista machine stating that there is an error with the boot configuration data. Which of the following is MOST likely corrupted - stopping the boot process?
HDD failure
BCD
All sub-folders inherit the most restrictive permissions within the folder.
tracert - ping

9. A user reports they have forgotten their BIOS password and is unable to boot their system. Which of the following describes the BEST method to correct this problem?
Set the CMOS jumper on the motherboard to clear
Incorrect proxy settings
Driver Verifier Manager
sfc

10. Which of the following creates a secure connection to a remote host?
CAT6
convert
SSH
defrag

11. A user on a home network would like to be able to use Windows Remote Desktop to connect to the Windows XP Pro desktop from the road. If there are multiple PCs on the home network - which of the following will BEST enable the user to connect using Rem
System Information
The print head needs to be adjusted.
10 meters (33 feet)
Enable port forwarding on the router for port 3389 to the IP address.

12. A technician installs 8GB of RAM into a computer. The memory is properly detected by the system BIOS; however - the System Properties applet is reporting less than 4GB. Which of the following BEST describes the cause of this discrepancy?
The computer case was opened.
remove the CMOS battery.
The device driver is not loaded.
The computer has a 32-bit version of Windows XP installed.

13. A user receives an Access is Denied error when trying to install an application on their computer. Which of the following should the technician check FIRST?
Modify
Faulty charging circuit
heck if user is a local administrator on the computer
QoS

14. When booting a Windows XP computer - two screens pop-up that offer a choice between two operating systems to boot to. Dual boot configuration is not installed on this computer. Which of the following files needs to be changed?
BOOT.INI
Replace the modem.
25
Task Manager

15. A technician received a laptop that has a dimly lit display. The technician connects an external monitor and can see a fully functional display. Which of the following is the MOST likely cause?
Update anti-virus and malware software and scan.
Pull the CMOS battery - Use the appropriate jumper on main board.
Loose DC jack
Inverter board

16. When installing an external USB hard drive - which of the following is the maximum speed that can be expected when connecting to a USB 2.0 port?
127.0.0.1
480Mbps
Higher wattage power supply
dir /a

17. Where in Windows XP SP2 Professional can a technician block incoming connections for programs and services?
Windows Firewall
msconfig
chkntfs
Boot to Safe Mode with Networking and attempt updates - Apply updates manually by downloading the definition files on another machine.

18. A technician would like to install a new primary SATA drive into a computer. Which of the following scenarios BEST describes the physical setup required for this task?
The CMOS battery needs to be replaced.
The laptops AC adapter
Mount the SATA drive into an available 3.5 drive bay. Connect one end of a data cable to the drives signal connector - and the other to the SATA 0 connector on the motherboard. Connect an available 15-pin power connector to the drive.
Induction toners

19. Which of the following adapters will offer the HIGHEST data transfer rate?
802.11n
DHCP service has stopped
netstat
BOOT.INI

20. A customer states that their laptop has stability issues after a recent memory upgrade. Which of the following is the MOST likely cause?
System Information
Use a trusted aggressive pop-up blocker. - Avoid notorious websites and hyperlinks.
The memory is not properly seated.
Replace the modem.

21. A user reports that even though their anti-virus program is detecting and removing viruses on their system - the malware returns after successive restarts on their Windows Vista machine. The user has restarted the machine four times already. Which of
SATA v2
Two
The user is connected to an 802.11b wireless access point.
Have the user boot into Safe Mode by tapping F8 before Windows loads - and run the anti-virus scan once again.

22. Which of the following should be disabled on a router - to use a static IP?
The use of a flash drive to copy the script into all the desktops.
Netstat
DHCP
The internal hard drive has failed and needs to be replaced.

23. A technician installed a faster CPU and now the system will not start after the install. The technician removed and reseated the CPU with no positive results. The technician then installed a known good CPU with the same negative results. Which of the
The BIOS needs to be updated.
Connects the processor to the main memory - measured in MHz
192.168.1.1
disabled.

24. A computer takes a long time to boot to the operating system because it tries to load from the optical drive first. Which of the following is the MOST likely cause?
The boot priority is set to CD-ROM in the BIOS.
eSATA
D. IP address - Subnet mask - Gateway - MAC address - DNS - Lease obtained/expiration.
Toner probe

25. A users machine is hanging right after the Windows splash screen occurs. The mouse cursor tracks - but the system is otherwise unresponsive. Which of the following is the MOST likely cause of this problem?
tree
The chipset includes hyperthreading support.
Device driver issues
Boot to Safe Mode with Networking and attempt updates - Apply updates manually by downloading the definition files on another machine.

26. Which of the following directory paths is the default profile folder for User1 in Windows XP?
C:Documents and SettingsUser1
Add more RAM.
Use recovery console and the bootcfg /rebuild command.
Turn off SSID broadcast.

27. A technician attempts to run chkdsk - but the system cannot locate it in the WinntSystem32 or WindowsSystem32 folders. Which of the following should the technician do to perform the chkdsk function?
Run Autochk.exe from the Windows Installation Disk.
Pop-ups
Check for a floppy disk in the FDD.
Power supply tester

28. Which of the following commands will make a new directory?
The rollers on the printer need to be replaced.
MSCONFIG
md
The USB plug is not seated properly. - The BIOS is not configured for USB support.

29. A technician notices that the BIOS event log shows a chassis intrusion. Which of the following is the MOST likely reason for the event?
User Account Control; it can be turned off under User Accounts in the Control Panel.
Faulty charging circuit
The computer case was opened.
Mini PCI

30. A customer states that their laptop battery is not charging and it will not power on with the AC adapter. Which of the following would the technician use to check the AC adapter?
Slow response - web page redirection or unable to display web pages
SSID broadcast
Device conflict
Multimeter

31. Most laptops have two PCMCIA slots that are stacked on top of each other with no separator in between. Which of the following does this accommodate?
The file is too large for the printer.
Two Type II cards - One Type III card
Cellular card is disabled in the BIOS.
The color depth is set too low. Open the Display Properties dialog box and set the Color Quality setting to Highest (64bit).

32. A user notices that when installing a program - the OS displays a dialog box stating that Windows needs your permission to continue. Which of the following options is turned on?
A faulty HDD connection
64-bit WEP
UAC
Loopback plug

33. Which of the following is true regarding the number of volumes that can be created on a basic disk?
Power supply voltages
Outdated signature files allowed a virus attack
Using either FAT or NTFS - the limit is three - With extended partitions - there is no limit
dir

34. A technician is installing a wireless small office home office (SOHO) network and wants to hide the network visibility for security purposes. Which of the following should the technician configure to accomplish this task?
sigverif
D. IP address - Subnet mask - Gateway - MAC address - DNS - Lease obtained/expiration.
Cable tester
Turn off SSID broadcast.

35. Which of the following tools would be used to format a partition but not the hard drive?
The memory is failing.
Unplug the CMOS battery - Switch on the reset jumper.
Read only permissions
Format from the command line - Disk Management MMC Snap-In

36. Which of the following is the FIRST step a technician should take when installing a wireless network card?
The memory is not properly seated.
Thermal compound is not on the processor
disabled.
Read the manufacturers instructions.

37. A technician is upgrading an internal IDE drive in a laptop. Which of the following HDD types is the technician MOST likely using?
Multimeter
tracert - ping
The front USB ports were not connected to the system board header.
PATA

38. A user is reporting that the image on their CRT monitor is shaking and giving them eye strain. The technician notices the display is OK at first - then after a minute it begins wavering. Which of the following is the FIRST step the technician should
Open the computers RAM compartment and inspect the labels.
Diskpart
A multimeter
Look around the monitor for items that maybe interfering with the display.

39. A customer reports that their newly purchased Windows Vista Home Premium notebook is unable to see other computers in their home office. Which of the following is the MOST likely cause?
Remove the floppy disk.
Add additional memory to the laser printer.
Plug in an external monitor to see if it is a device driver problem.
The Network Location Type is Public.

40. A technician has a work order to replace a failing hard drive on a PC. The PC is in an environment with constant vibration and dust. Which of the following hard drive types should the technician use as a replacement?
Solid state
Enable port forwarding on the router for port 3389 to the IP address.
chkdsk
The username and password are set to default.

41. When removing a malware infection from a machine - which of the following modes should be used?
Safe Mode
IEEE 1394 card
Using either FAT or NTFS - the limit is three - With extended partitions - there is no limit
Hard disk

42. A user asked to have a second IDE hard drive installed on their computer. Which of the following should be done FIRST?
-t
Configure one of the HDD as master - and one as slave.
Adware
Look around the monitor for items that maybe interfering with the display.

43. A technician has just installed an upgraded graphics card. The computers power turns off before it finishes booting. Which of the following is the cause of the problem?
The power supply does not provide enough wattage to power the new graphics card.
Clock multiplier
C:users
only obtain software from known and reputable sources.

44. A travel agency operates as a small home business. They would like to allow wireless access for two new laptops within their existing secured wired network.Which of the following additional equipment will the owner need to purchase to have connectivi
sfc
Wireless access point
Add an access point.
Using Disk Manager - the new drive must be partitioned - Using Disk Manager - the new drive must be formatted.

45. A client states that their Internet browser is running slow and there are multiple windows popping up onto the desktop. Which of the following is the BEST procedure to perform to resolve these issues?
Disk Management
Windows Firewall
sfc /scannow
Update anti-virus and malware software and scan.

46. Multiple customers are reporting that network response time is very slow. The technician suspects that excessive broadcasts may be causing the problem. Which of the following is the BEST tool to troubleshoot this issue?
Netstat
Instruct the user to decrease the graphics resolution of the image.
Disk Defragmentation
Outdated signature files allowed a virus attack

47. Which of the following operating systems uses BitLocker to encrypt files on the hard drive?
RAM failure
Microsoft WindowsVista Enterprise
%systemdrive%Users
The print head needs to be adjusted.

48. A technician changed the system date and time to display military time on a PC. Which of the following did the technician use to change this feature?
Regional and Language Options
The PC only has IDE ports available for expansion - not the needed SATA ports.
Press F8 and select Disable Automatic Restart on System Failure.
Use a trusted aggressive pop-up blocker. - Avoid notorious websites and hyperlinks.

49. A customer would like to assign the My Documents folder to a separate volume within
Use a mounted folder.
Computer Management - Services MMC Plug-in
The administrative password needs to be changed.
PCIe graphics card

50. While using Windows Vista - a technician needs to access the Advanced Windows Firewall configuration page. Which of the following commands should the technician use?
wf.msc
WPA2
Add an access point.
Control Panel>Administrative Tools>Services>SQL service>start - My Computer>Manage>Services and Applications>Services>SQL service>start