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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A customer needs help as the application log is full. They want to leave it the same size but maintain existing entries for future reference. Which of the following is the BEST course of action?
The system partition is corrupt - The boot.ini file has been deleted.
System Properties>Advanced Tab>Performance Options>Advanced Tab
Archive existing records and clear the application log.
Disable SSID broadcast

2. A technician uses DHCP for all computers on the network and static IP addresses for all printers on the network. Which of the following will enforce this policy?
Add the new printer to user's computer.
Windows 2000
Exclude the printers IP addresses from the DHCP scope.
Set the new printer as the default printer. - Add the new printer to users computer.

3. A technician is replacing a defective DVD drive. After installing the new device - the BIOS does not recognize the DVD drive. Which of the following is MOST likely the solution?
Change the jumper settings on the drive.
System Properties - Advanced - Performance
dir /a
Router

4. Which of the following does the ping command do?
Communicates with network devices
The projector is not set to display the correct video source - The laptop is not set to display to the external video connector.
Disable SSID broadcast
Remove all memory modules - power on the PC - listen and watch for the POST.

5. Which of the following tools can a technician use to determine whether changes should be made to increase security?
MBSA
FDD
Loopback test
Firewall

6. A customer states they cannot print and they are getting a message that the print spooler has not started. Which of the following will correct this error in the LEAST amount of time?
From the command line: net start spooler - Open the Services MMC>right click Print Spooler>Start
tracert
Performance Monitor
Use the recovery console to run thefixmbr utility.

7. A technician notices that the computer locks up at times and maintains a high commit charge. Which of the following is the BEST solution to resolve this problem?
Configure a MAC filter for the permitted laptops.
netstat -nr
Install more RAM.
Device driver issues

8. Which of the following BEST explains the error message Check boot path and disk hardware?
The SSID
BOOT.INI file is corrupt
Set the CMOS jumper on the motherboard to clear
80

9. A technician is resolving a computers IP address to a hostname but cannot remember the correct switch. Which of the following can the technician use to find the correct switch?
Administrators - Power Users - Users - Guests
Use System Restore to restore the system to the point before the software was initially installed.
The power button is not working.
ping /?

10. 1/2 Which of the following actions should a technician take when the Service Control Manager reports - one or more services failed to start?
Install an updated firmware on the BIOS
The BIOS needs to be updated.
The memory is not properly seated.
Check Event Viewer to determine which service did not start - Run services.msc to see the state of each service listed.

11. Which of the following is the minimum number of drive partitions required to run the BitLocker Drive Preparation tool?
127.0.0.1
Corrupt MBR
Two
Configure one of the HDD as master - and one as slave.

12. Which of the following operating systems uses Sync Center for offline file control?
Microsoft WindowsVista Enterprise
Lid switch
The jumper is set to clear the BIOS settings
127.0.0.1

13. In which of the following locations is the Windows Vista local user settings found?
Use the Automatic Update feature built into the application - Use scripts.
Task Manager
Loop back plug
%userprofile%AppDataLocal

14. A user has recently reported that a PC is having a problem sending emails using an email client in the Windows XP system. However - the PC can receive emails. Which of the following could be responsible for this problem?
Check themanufacturers website.
Internal antennas not connected.
Spooler service is running.
SMTP

15. A client would like to utilize NTFS permissions to restrict access to the payroll folder. The clients rights are assigned as follows: AccountantsFull control - AdministrativeAssistants Read ManagersRead & execute - The client selects deny on all shar
The deny was selected on all share permissions
Exclude the printers IP addresses from the DHCP scope.
ping localhost
Task Manager

16. A user notices that the workstation is performing slowly and is populating .eml files after connecting to the network. The user has been disconnected for over two months. Which of the following is the MOST likely cause of the issue?
Outdated signature files allowed a virus attack
Task Scheduler
The system partition is corrupt - The boot.ini file has been deleted.
chkdsk

17. A user reports that they cannot access network resources. The technician checks the users IP address and notices that the user has an APIPA address instead of a DHCP issued IP address. Which of the following commands will resolve this so that the use
The power supply must have enough wattage to run all system hardware simultaneously.
Control Panel>Administrative Tools>Services>SQL service>start - My Computer>Manage>Services and Applications>Services>SQL service>start
Spooler service is running.
Run ipconfig /release then ipconfig /renew

18. If indexing is enabled on a local PC - which of the following will be directly affected?
File searching
Turn off SSID broadcast.
Parental Controls
Open the computers RAM compartment and inspect the labels.

19. A new processor is released and the motherboard manufacturer states that it will be supported. When starting up the workstation with the newly installed processor - multi-beep codes are generated.Which of the following is the MOST likely cause?
480Mbps
The BIOS needs to be updated.
Voltage setting
Start>Run>typesfc /scannow>ok

20. A customer reports that their newly purchased Windows Vista Home Premium notebook is unable to see other computers in their home office. Which of the following is the MOST likely cause?
The Network Location Type is Public.
The power supply does not provide enough wattage to power the new graphics card.
DNS - HOSTS file
netstat -a

21. A user is trying to boot a desktop PC from their A: drive. Which of the following devices is the user describing?
Go to Control Panel (User Accounts and Family Safety) - User Accounts -Turn User Account Control on or off.
Loopback test
The floppy drive
Slow response - web page redirection or unable to display web pages

22. A customer cannot print certain PDF documents on their laser printer. The print job is a multi- page large PDF with multiple colors. Which of the following is the MOST likely solution?
tracert
Add additional memory to the laser printer.
SMTP
sfc

23. A system has been infected with a virus. The customer does not have a system backup. Which of the following is an effective method to remove the virus and preserve the customers data?
edit boot.ini
Tuner card
Run a scan in Safe Mode.
A

24. Which of the following computer management tools would be used to analyze an application error in Windows XP?
Security Center
Exclude the printers IP addresses from the DHCP scope.
The rollers on the printer need to be replaced.
Event Viewer

25. A user reports that their computer is unexpectedly shutting down. After several minutes - the computer can be powered on as normal. Which of the following is the MOST likely cause?
Check the DNS server addresses and verify they are current.
The fans are not cooling properly.
B
64-bit WEP

26. A user reports that their new pair of headphones is not working properly. The technician asks where the headphone cable is plugged into on the PC - and the user responds by merely saying it was a round pink jack. Which of the following is the MOST li
The user plugged the headphones into the microphone jack.
Loose DC jack
The DHCP client is unable to obtain an IP address from the DHCP server.
143

27. Which of the following should a technician perform to check a hard disk for corruption?
LCD power inverter.
20
The CMOS battery is defective.
Run the chkdsk command.

28. Which of the following utilities would the technician use to disable a service?
Service Manager
NIC will simultaneously transmit data in both directions at a time.
Disable SSID broadcast
Hard disk

29. Which of the following BEST explains the purpose of safe mode?
Boots the OS with minimum drivers
Set the new printer as the default printer. - Add the new printer to users computer.
Solid state drive
Inverter board

30. A user would like secure file encryption on their new Windows Vista Enterprise PC. The user informs the technician that they do not wish to spend extra money on a solution. Which of the following is the BEST recommendation for the technician to make
The BIOS detected the PCIe video card and disabled the onboard video.
Heatsink / cooling fan - Motherboard
Turn on and configure BitLocker.
One or more of the new memory modules are faulty and should be removed or replaced.

31. A technician is trying to use the nslookup command. Which of the following needs to be installed before this command can be used?
The antivirus service is disabled.
One device will need to be removed before an additional device will fit.
TCP/IP
Run Autochk.exe from the Windows Installation Disk.

32. A technician has properly setup a workgroup with multiple Windows XP and Vista PCs. The Windows Vista users report they are unable to see other PCs in the workgroup. The technician has tested connectivity with the ping command and all replied. Which
Administrators - Power Users - Users - Guests
Loop back plug
The location type is currently PUBLIC.
Device driver issues

33. A user recently purchased an 802.11g-capable laptop - but reports their network connection speed is much slower than expected. The technician notes that while the users wireless signal strength is excellent - they are connected at just 11Mbps. Which
The user has a USB drive in the system.
Disk Management MMC Plug-in
The user is connected to an 802.11b wireless access point.
D. Power supply does not have the proper connections.

34. The client sends a document to the printer. The document prints out all random characters. Which of the following should the technician check FIRST?
Power supply
Check for the correct print driver.
Ntldr - boot.ini and ntdetect.com - or - IO.sys - boot.ini and ntboot.sys
Change

35. During POST a beep can be heard - and the computer does not boot. Which of the following BEST describes the problem?
sigverif
Disable System Restore.
RAM failure
Remediate the problem and then advise the customer on virus/spyware prevention.

36. A users system is locking up after the Windows logo screen on boot-up. Which of the following is the BEST reason for this?
The hard drive needs to be replaced.
Add additional memory to the laser printer.
fixboot
Service Manager

37. Shortly after the Press Ctrl-Alt-Delete to login screen appears in Windows XP - a user gets the error One or more services failed to start. Which of the following locations could be accessed to identify the service that did not start and attempt to s
LCD backlight failure
Computer Management - Services MMC Plug-in
Not enough physical RAM installed.
NTBTLOG.TXT

38. Which of the following is true for a 10/100 NIC running at half-duplex?
Use a portable anti-static pad and wrist strap - ensuring all components remain on the mat - and the wrist strap is connected to the mat.
7
NIC will transmit data in only one direction at a time.
Performance Monitor

39. When using FTP to transfer files which of the following is used to retrieve a file from a remote server?
get
C:Documents and SettingsUser1
The power supply is not supplying enough power.
The second USB connector increases the power and enables functionality of the device.

40. Which of the following broadband networking technologies is MOST widely available in isolated areas?
Disk Management MMC Plug-in
Satellite
msconfig
QoS

41. A user reports they are unable to access the Internet. The technician attempts to ping 127.0.0.1 - which fails. Which of the following is the MOST likely source of the problem?
Power supply tester
The network card in the users computer has failed.
The antivirus service is disabled.
Control Panel>Tools>Folder Options>File Types

42. Which of the following is a reason why case fans should be installed in the front of a case?
BOOT.INI file is corrupt
It forces cooler air across the motherboard.
md
Firewall

43. Which of the following will restore the BIOS after a failed update?
Replace the BIOS chip - Restore from backup
Loose DC jack
Services MMC Plug-in -Computer Management
SMTP

44. A technician discovers that applications are running very slow. Which of the following might solve the problem?
WPA-PSK
Microsoft WindowsVista Enterprise
The rollers on the printer need to be replaced.
defrag

45. A user states that they could connect to their home wireless network with their laptop and now they cannot. Which of the following is the MOST likely issue?
Faulty sensor - Worn paper feed roller
The user disabled theWiFi adapter with the hardware or software switch.
netstat
The BIOS needs to be updated.

46. When the power supply of a PC is performing erratically - which of the following can be used to determine output voltage?
netstat
A multimeter
The second USB connector increases the power and enables functionality of the device.
Default Gateway

47. When combining NTFS and Share permissions - which of the following is true?
Manufacturers guidelines for the beep codes
Higher wattage power supply
The most restrictive permission overrides
Toner cartridge

48. A technician is using msconfig and the OS does not recognize this as a valid command. Which of the following operating systems is the technician troubleshooting?
Windows 2000
User Account Control (UAC).
Boot into the recovery console and runchkdsk /r
Set the new printer as the default printer. - Add the new printer to users computer.

49. Which of the following utilities would a technician use to verify that a sound card is correctly installed on a PC?
Device Manager
One device will need to be removed before an additional device will fit.
The jumper is set to clear the BIOS settings
Use a network firewall.

50. A technician has installed a new wireless access point on an existing small office home office (SOHO) network with WPA security. All wireless computers connect to the new network except one computer that repeatedly asks for the key. Which of the foll
Disable SSID broadcast
Adware
BOOT.INI
The pass phrase is not correct.