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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. While powering up a desktop PC - the unit will repeat three short beeps and will not POST. Which of the following is MOST likely the problem?
The memory is failing.
Solid state
Application
The laptop is configured to boot from the flash drive; the user should be instructed to remove the flash drive and reboot the laptop.

2. Which of the following is the proper order of user group rights - starting with the group having the most rights?
One device will need to be removed before an additional device will fit.
The CMOS battery is defective.
Administrators - Power Users - Users - Guests
The permissions are inherited by all files and folders within that folder.

3. Each time a user tries to print a large color graphic the user receives an out of memory error message. The user needs to print the document now for an upcoming meeting. Which of the following would BEST solve the issue?
Faulty sensor - Worn paper feed roller
They have been infected with malware.
Instruct the user to decrease the graphics resolution of the image.
Start>Run>mstsc - Start>AllPrograms>Accessories>Communications>Remote Desktop

4. Which of the following commands will make a new directory?
Check for the correct print driver.
Corrupt MBR
Set the new printer as the default printer. - Add the new printer to users computer.
md

5. A technician installs a new USB inkjet printer for a client. The client tests the printer by printing several pages. The text output is unreadable. Which of the following is the BEST solution for the problem?
Install the correct drivers.
The driver CD is for Windows XP only.
Access Point
All sub-folders inherit the most restrictive permissions within the folder.

6. A technician installs 8GB of RAM into a computer. The memory is properly detected by the system BIOS; however - the System Properties applet is reporting less than 4GB. Which of the following BEST describes the cause of this discrepancy?
Wireless access point
chkdsk
The computer has a 32-bit version of Windows XP installed.
Prevents unauthorized programs from being installed

7. A technician has completed a computer repair by editing the registry. Which of the following should the technician do NEXT?
BOOT.INI deleted
A processor of equal speed to CPU 0
SATA
Ensure all features of the system are functioning.

8. On which of the following hard drive types must a technician change the jumper setting to match the motherboard/cabling combination?
PATA
Turn the computer on and run chkdsk /r
DHCP
during a time of low activity

9. A customer reports that the laptop screen turns all red then goes all blue when moving the LCD hinge. Which of the following is the BEST description of the problem?
Task Scheduler
The CMOS battery is defective.
LCD power inverter.
The LCD cable is pinched

10. Which of the following utilities - in Windows - can be configured to perform automatic disk defragmentation?
Task Scheduler
NTBACKUP.EXE
It forces cooler air across the motherboard.
Faulty sensor - Worn paper feed roller

11. A technician is performing a DSL and telephone installation at the same time. In order to use the DSL connection and the phones at the same time - without interference - which of the following does the technician need to install?
md
BitLocker drive encryption
Filters
Enable MAC filtering

12. A power outage caused a computer to shut off while the operating system was running. Which of the following would a technician run to make sure the operating system was not damaged?
chkdsk
NTBTLOG.TXT
The small space is causing overheating.
Power supply voltages

13. Which of the following protocols uses port 443 by default?
HTTPS
Replace the power supply.
Task Manager
services.msc

14. A user reports that their Windows XP machine restarts automatically on boot and the screen flashes blue for half a second. Which of the following allows a technician to capture the error code?
Mini PCI
Press F8 and select Disable Automatic Restart on System Failure.
3
Router

15. Which of the following specifies the MAXIMUM recommended distance of Bluetooth 1.0 devices?
The username and password are set to default.
7
10 meters (33 feet)
remove the AC power.

16. Which of the following should be disabled on a router - to use a static IP?
Firewall
DHCP
Reset the page count.
Inverter board

17. When combining NTFS and Share permissions - which of the following is true?
Disable SSID broadcast
The most restrictive permission overrides
A. Use the built-in Guest account and set personal files to private.
The DHCP server is unavailable.

18. Which of the following utilities can be used to determine the current partition information on an attached storage device?
The laptop has the older miniPCI expansion slot and the new card uses miniPCI express.
Device Manager
Disk Management
Start>Run>typesfc /scannow>ok

19. A client reported that the network laser printer was not printing from the third tray. After repairing the issue - which of the following should the technician do NEXT?
Manufacturers guidelines for the beep codes
Connect an audio cable between the drive and the sound card
Print a test page from all the trays.
Cable tester

20. A technician logs into a users computer and downloads a file from a central server to a users local document directory. After logging in - the user reports that they cannot open the file. Which of the following can the technician do to solve the prob
DHCP
The projector is not set to display the correct video source - The laptop is not set to display to the external video connector.
Reset the page count.
Set the correct permissions for the user

21. Which of the following is the cause if a user types in the letters U - I and O and displayed on the screen are the figures 4 - 5 and 6 on a laptop?
Run defrag
Install a wireless range extender to boost the signal.
UAC
Toggle the NUM lock key.

22. A user reports they have forgotten their BIOS password and is unable to boot their system. Which of the following describes the BEST method to correct this problem?
Call a security technician to report.
Set the CMOS jumper on the motherboard to clear
The memory is bad and must be replaced. - The BIOS is not at the latest revision.
Corrupt MBR

23. Windows XP Professional was remotely installed on a workstation overnight. The next day - the customer states the workstation is attempting to reinstall the OS again. Which of the following actions should be taken to use the installed OS?
Have the LCD screen replaced.
-t
Go to the BIOS and change the boot order to use the hard drive.
Access Point

24. Which of the following tools is used to initiate archive procedures in Windows XP Professional?
Set the CMOS jumper on the motherboard to clear
net help
IEEE 1394
NTBACKUP.EXE

25. A users laptop PC fails to boot and gives a message of invalid boot device on the screen. Each successive reboot gives the same message. The technician finds that the user has no floppy drive connected to the PC; however - they have a USB flash drive
Applications log
The laptop is configured to boot from the flash drive; the user should be instructed to remove the flash drive and reboot the laptop.
IEEE 1394 card
chkntfs

26. A user reports the dot matrix printer does not print clearly on part 4 and 5 of the multi-part form. Which of the following should be preformed FIRST?
The print head needs to be adjusted.
SNMP
Firewall
Add an access point.

27. Members of which of the following groups are able to run legacy and certified applications - but do not have full system permissions in Windows XP?
Power Users
C:users
DNS - HOSTS file
Thermal compound

28. When replacing a laptop keyboard - the FIRST thing to do is:
Multimeter
remove the AC power.
Windows Firewall is blocking the port.
UAC

29. Upon trying to print - a computer gives the error that the printer spooler service is not started. Which of the following tools could be used to restart the printer spooler service?
Backup theclients data onto removable media.
Modify
Services MMC Plug-in -Computer Management
cacls

30. A user reports their system is displaying an error message NTLDR is missing.Which of the following is the MOST likely cause for this error?
Voltage setting
sfc
Corrupt MBR
Add additional RAM to the printer.

31. A client has been unable to fix corruption of system files and does not have a backup or an Automated System Recovery (ASR) disk. Which of the following is the BEST action to take next?
Create a striped set.
Device is disabled
A virus has infected the system.
Execute a Windows repair from the Windows setup media.

32. Where in Windows XP would a secondary DNS IP address be entered - that is used when the primary DNS server is unavailable?
Windows Vista 32-bit can only address up to 3GB of memory.
Enable port forwarding on the router for port 3389 to the IP address.
NIC properties> Internet Protocol Properties
Solid state

33. There are four USB devices connected to a clients computer through a USB hub. The client states the external hard drive connected to this hub has had a dramatic deterioration in response time recently. Which of the following is the MOST likely cause?
There are too many devices plugged into the USB hub.
C:Program Files
Run ipconfig /release then ipconfig /renew
Disconnect the computer from the network.

34. A technician has installed a new WAP into a SOHO environment - which of the following will provide the HIGHEST level of security?
Cellular card is disabled in the BIOS.
C. Turn off SSID - enable WPA2 - implement MAC filtering and change key every 30 days
Any data on existing volumes will be permanently lost.
Replace the BIOS chip - Restore from backup

35. A technician is troubleshooting software that was supposed to startup when the PC powered on. The software failed to start. Which of the following should the technician use to investigate the issue?
Application
The rollers on the printer need to be replaced.
check the hard drive to ensure it is working.
very thin layer - making sure to cover the CPU

36. A technician replaces two 1GB DIMMs with two 2GB DIMMs. When the installed RAM amount is verified in Windows Vista - only 3GB appears. Which of the following is the MOST likely cause?
System Properties>Advanced Tab>Performance Options>Advanced Tab
There is too much electrical interference for the signal.
Windows Vista 32-bit can only address up to 3GB of memory.
The rollers on the printer need to be replaced.

37. Which of the following commands is used to discover a broken link in an Internet route?
One of the sticks of RAM is not seated properly.
All sub-folders inherit the most restrictive permissions within the folder.
DHCP
tracert

38. Which of the following is a local host IP address?
Format from the command line - Disk Management MMC Snap-In
Thermal compound is not on the processor
127.0.0.1
sfc

39. A customer reports that their desktop PC will not maintain the correct time and date. The date and time must be set after a restart. Which of the following could be the cause of the problem?
Faulty sensor
The CMOS battery is defective.
The system is not providing enough power to the USB port.
LCD power inverter.

40. A user works daily with video production and needs portable storage which will allow them to transport their work back and forth from home. Taking the users storage and bandwidth requirements into consideration - which of the following would BEST sui
Event Viewer
Disable SSID broadcast
ExpressCard
An external hard drive connected viaeSATA.

41. Which of the following adapters will offer the HIGHEST data transfer rate?
xcopy
The USB hub was not externally powered.
802.11n
ipconfig /all

42. A Windows XP system locks up after the GUI starts to load. The system will start in Safe Mode. The Event Viewer reports that a driver failed to load. Which of the following methods would help diagnose the problem?
There is too much electrical interference for the signal.
The fans are not cooling properly.
Enable boot logging. In Safe Mode - read the ntbtlog.txt file.
Change the jumper settings on the drive.

43. A customer wants to ensure that their new drive has the fastest transfer speed. Which of the following technologies should be recommended?
SATA
Instruct the user to decrease the graphics resolution of the image.
The laptops AC adapter
msconfig

44. Which of the following commands will show print and file shares on a PC?
Disable SSID broadcast
net view
services.msc
msconfig

45. Shortly after a technician installed additional RAM in a users Windows 2000 workstation - the computer became stuck in a reboot loop. Which of the following will MOST likely restore the computers normal operation?
One or more of the new memory modules are faulty and should be removed or replaced.
Using either FAT or NTFS - the limit is three - With extended partitions - there is no limit
Power supply
DHCP

46. A technician follows the manufacturers safety procedures and upgrades the RAM in a notebook computer from 512MB to 2GB. Upon starting the notebook - a pattern of beeping sounds occurs and there is no display. The new and old SODIMM modules are the sa
The memory is bad and must be replaced. - The BIOS is not at the latest revision.
Two Type II cards - One Type III card
c:users<<username>>
Try paper from a different package of paper.

47. A client is reporting that their system is operating slowly. The client has a 2GHz processor - 256MB of RAM - and a motherboard designed for gaming. Which of the following components would MOST likely need to be upgraded to increase performance?
msconfig
The power button is not working.
The device driver is not loaded.
RAM

48. A user reports that their optical drive has power and they can put a disk in it - but it does not access the disk nor does the drive show in My Computer. Which of the following is the MOST likely reason?
Use recovery console and the fixboot command.
Toner probe
ipconfig /release then ipconfig /renew
The data cable is not seated properly.

49. Which of the following commands will display the local routing table?
Disable SSID broadcast
Computer Management - Services MMC Plug-in
netstat -nr
PCIe graphics card

50. A technician has recovered a system from a virus infection but some of the system files were compromised. Which of the following tools can be run from the run dialog box to replace or repair system files?
The second USB connector increases the power and enables functionality of the device.
MAC filtering - Disable SSID broadcast
sfc /scannow
Go to Control Panel> open User Accounts> Click Turn User Account Control On or Off> Click Continue>Clear the check box and click OK.