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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A user wants to track websites that certain individuals are going to throughout the day on Windows Vista. Which of the following tools can be used to perform this action?
Parental Controls
Find the proper manufacturer documentation.
User Account Control (UAC).
Set the jumpers on both hard drives to C/S.

2. A user is running defrag on a computer and the power goes out. When power is restored - which of the following is the BEST action to perform?
Task Manager
RIMM modules must be installed in pairs.
Turn the computer on and run chkdsk /r
nslookup

3. Which of the following commands will allow a technician to disable startup programs?
The DHCP server is unavailable.
Use the Automatic Update feature built into the application - Use scripts.
Convert both drives to a dynamic disk.
msconfig (choose startup from options)

4. A user is reporting that after replacing the toner cartridge on the laser printer it has started to produce print jobs with dirty spots around the page. Which of the following is the MOST likely cause of the problem?
The pass phrase is not correct.
Windows Firewall
The new toner cartridge is bad and should be replaced.
The most restrictive permission overrides

5. A customer reports that a home wireless network is slow after the completion of the new apartment building nearby. Which of the following is the MOST secure solution for the problem?
Disable DHCP
Task Scheduler
Enable MAC filtering.
Induction toners

6. A technician suspects a computer has a virus - which of the following BEST describes the FIRST action to take?
Convert the partition to NTFS.
System Restore
Defrag the hard drive.
Disconnect the computer from the network.

7. A technician is replacing a hard drive with a new 30GB drive formatted with FAT32. While transferring a 5GB file an error appears indicating that the new drive has insufficient space for the transfer. Which of the following is the cause of the proble
Enable MAC filtering.
Blu-Ray
FAT32 cannot handle single files larger than 4GB.
The memory is not properly seated.

8. Which of the following would a technician perform to cancel a print job?
TRACERT
Click on the printer icon and select cancel.
Start>Run>typesfc /scannow>ok
Voltage setting

9. Which of the following paths is used to view the size of the paging file in Windows XP?
Windows Defender
C:UsersUser1
System Properties>Advanced Tab>Performance Options>Advanced Tab
A deny permission overrides an allow permission.

10. A user reports they cannot access the Internet. The technician has verified the users browser settings. The users PC has a static IP configuration. Which of the following is the NEXT step the technician should take?
Check the DNS server addresses and verify they are current.
DHCP
Add more RAM.
SSID broadcast

11. A computer will not complete POST and a series of beeps is heard.Which of the following is the BEST material for the technician to consult?
A faulty HDD connection
The customers wireless card is not compatible with the new router; they need to have a newer 802.11g card installed.
C:Usersuser1Desktop
Manufacturers guidelines for the beep codes

12. Which is of the following is the maximum file size for FAT32?
Read the manufacturers instructions.
Four gigabytes
64-bit WEP
Solid state drive

13. Additional RAM has been added to a PC. When the RAM amount is checked within Windows the additional memory is not reflected. Which of the following is the MOST likely cause?
The CMOS battery is failing.
Configure a MAC filter for the permitted laptops.
Loopback test
The RAM was not properly seated in its memory slot.

14. A user is unable to connect a digital video camera up to a PC to transfer photos.Which of the following expansion cards should MOST likely be installed to resolve this?
IEEE 1394 card
One of the sticks of RAM is not seated properly.
System file corruption
run IPCONFIG /RENEW.

15. A user emails a remote assistance invitation to a technician. The technician receives and responds to the invitation but cannot connect to the users PC. Which of the following is the BEST reason for the failure?
The PC only has IDE ports available for expansion - not the needed SATA ports.
Employee Bs profile is set to use a virtual printer as the default printer.
The OS firewall is blocking the application.
Incorrect proxy settings

16. A system has been infected with a virus. The customer does not have a system backup. Which of the following is an effective method to remove the virus and preserve the customers data?
Run a scan in Safe Mode.
\ALPHAC$
QoS
Keyboard

17. Which of the following utilities would a technician use to verify that a sound card is correctly installed on a PC?
Device Manager
Default Gateway
Blu-Ray
Increases read/write speed

18. When removing a malware infection from a machine - which of the following modes should be used?
Safe Mode
The fuser unit for damage
BOOT.INI deleted
the chip has to be seated properly and locked down to be detected.

19. A technician is troubleshooting a PC that continuously reboots. The fan works and the heatsink is in good condition. Which of the following should the technician check NEXT?
802.11n
That the proper amount of thermal paste has been applied.
143
The device is disabled.

20. When installing additional memory in a notebook computer - the MOST important point to remember is:
They have been infected with malware.
the chip has to be seated properly and locked down to be detected.
Any data on existing volumes will be permanently lost.
WPA-PSK

21. Shortly after the Press Ctrl-Alt-Delete to login screen appears in Windows XP - a user gets the error One or more services failed to start. Which of the following locations could be accessed to identify the service that did not start and attempt to s
TRACERT
Drive light is always on even when no programs are running. - Cannot perform any anti-virus updates.
A multimeter
Computer Management - Services MMC Plug-in

22. A technician is called for a computer that is not connecting to the network. Which of the following would be the MOST common tool used to identify the issue?
DHCP
Cable tester
PATA
Performance Monitor

23. A notebook user states that lately the keyboard beeps when certain character keys are pressed.The user wants their input to be silent. Which of the following is the MOST likely cause of this situation?
B
The color depth is set too low. Open the Display Properties dialog box and set the Color Quality setting to Highest (64bit).
The ToggleKeys option is enabled.
Thermal compound

24. A technician is replacing a heatsink. Which of the following will the technician MOST likely use to complete this job?
Microsoft WindowsVista Enterprise
Thermal compound
check the hard drive to ensure it is working.
Faulty sensor - Worn paper feed roller

25. A technician follows the manufacturers safety procedures and upgrades the RAM in a notebook computer from 512MB to 2GB. Upon starting the notebook - a pattern of beeping sounds occurs and there is no display. The new and old SODIMM modules are the sa
A thumb drive is connected to the PC.
The memory is bad and must be replaced. - The BIOS is not at the latest revision.
Solid state
System Information

26. Which of the following is the name of the Windows Vista application that will display items such as a clock - weather and thumbnails on the desktop at startup?
Configure one of the HDD as master - and one as slave.
Sidebar
Set the correct permissions for the user
Label every screws location and cable path - Ensure the technician wears an ESD strap.

27. Which of the following ports must be open for FTP?
System date/time
20
Solid state
TRACERT

28. Which of the following BEST explains the purpose of the Windows Recovery Console?
Allows a system to boot into a limited shell with command line functions.
sfc
Default User - All Users
File searching

29. Which of the following commands will show print and file shares on a PC?
net view
Device Manager
Plug in an external monitor to see if it is a device driver problem.
The BIOS needs to be updated.

30. A user reports that they cannot access network resources. The technician checks the users IP address and notices that the user has an APIPA address instead of a DHCP issued IP address. Which of the following commands will resolve this so that the use
C:UsersUser1Desktop
check the hard drive to ensure it is working.
The user is connected to an 802.11b wireless access point.
Run ipconfig /release then ipconfig /renew

31. A technician is replacing an LCD for a tablet PC but the touch screen functionality is not working. Which of the following is MOST likely the cause?
The device driver for the LCD is corrupt.
Public Switched Telephone Network (PSTN)
WPA2
Solid state

32. A customer reports that all printed documents display random characters. Which of the following is the MOST likely cause of this problem?
Administrators - Power Users - Users - Guests
Configure one of the HDD as master - and one as slave.
PATA
Incorrect or corrupt driver

33. A customer reports that all print outs from their laser printer are smeared. Which of the following is the MOST likely cause?
Install the Chipset Drivers
Keyboard
The rollers on the printer need to be replaced.
The fuser is not working properly.

34. If the BIOS password has been lost or forgotten the technician should:
Format the drive and reload the system.
Power Users
remove the CMOS battery.
The new drives jumper is set for master.

35. A technician has recovered a system from a virus infection but some of the system files were compromised. Which of the following tools can be run from the run dialog box to replace or repair system files?
64-bit WEP
HDD failure
sfc /scannow
Enable Public location

36. A user reports that a PC boots to the error message Missing NTLDR. Which of the following problems could cause this error?
The system partition is corrupt - The boot.ini file has been deleted.
sfc
Enable Public location
Instruct the user to decrease the graphics resolution of the image.

37. A technician received a laptop that has a dimly lit display. The technician connects an external monitor and can see a fully functional display. Which of the following is the MOST likely cause?
Inverter board
Windows Defender
The laptop is configured to boot from the flash drive; the user should be instructed to remove the flash drive and reboot the laptop.
It is there to protect against any changes being made to the OS that may be harmful and could make the OS unstable.

38. A user reports that after installing a PCIe video card into a system - the onboard video no longer displays. Which of the following is MOST likely the cause?
The USB plug is not seated properly. - The BIOS is not configured for USB support.
The BIOS detected the PCIe video card and disabled the onboard video.
Convert both drives to a dynamic disk.
Reset the page count.

39. A customer states that their laptop battery is not charging and it will not power on with the AC adapter. Which of the following would the technician use to check the AC adapter?
Multimeter
tracert
Install more memory in the printer.
Set the new printer as the default printer. - Add the new printer to users computer.

40. A user wants to upgrade their CPU. They currently have a processor from vendor A - but the user wants to purchase a different vendors CPU. Which of the following will MOST likely need to be upgraded in order to support a CPU from a different manufact
802.11n
RJ-11
Heatsink / cooling fan - Motherboard
USB

41. The client sends a document to the printer. The document prints out all random characters. Which of the following should the technician check FIRST?
ping -t PC1
127.0.0.1
Check for the correct print driver.
RJ-11

42. Which of the following 802.11 standards by default uses the 5GHz frequency range and supports speeds up to 54Mbps?
chkntfs
netstat
A
SATA

43. Multiple customers are reporting that network response time is very slow. The technician suspects that excessive broadcasts may be causing the problem. Which of the following is the BEST tool to troubleshoot this issue?
Netstat
sigverif
The memory is not properly seated.
Use System Restore to restore the system to the point before the software was initially installed.

44. A technician would like to create a spanned volume on two basic disks. Which of the following steps must be completed?
Boot to Safe Mode with Networking and attempt updates - Apply updates manually by downloading the definition files on another machine.
Parental Controls
SMTP
Create a striped set.

45. Which of the following commands shows a graphical display of the drive or paths directory structure?
Connect the appropriate power cable.
Service Manager
tree
Port 21 is open - The proxy setting in the antivirus application

46. Which of the following commands is used to review and repair protected Windows XP files?
sfc
The jumper is set to clear the BIOS settings
Run a scan in Safe Mode.
Add the new printer to user's computer.

47. A customer using Windows Vista wants to disable User Account Control (UAC). Which of the following responses should the technician give to explain the UAC?
Event Viewer
Change the jumper settings on the drive.
They have been infected with malware.
It is there to protect against any changes being made to the OS that may be harmful and could make the OS unstable.

48. A technician is installing a NIC into a users computer. The technician knows the MAC address but does not have the driver. Which of the following will BEST help the technician identify the manufacturer of the NIC card?
Cable tester
The first three octets of the MAC address.
attrib test.doc -r -a -s -h
Four gigabytes

49. A printer is suddenly not printing using Windows XP. Which of the following is the BEST procedure to get the printing restarted?
Label every screws location and cable path - Ensure the technician wears an ESD strap.
Disk Defragmenter
RAM
Examine the print queue - stop and then restart the spooler service.

50. In Windows Vista - where would a technician find User1 desktop files?
Turn the computer on and run chkdsk /r
Instruct the user to decrease the graphics resolution of the image.
C:UsersUser1Desktop
De-select PausePrinting from within the Printer menu on the users computer.