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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A user gets an error that the SQL service is not started.Which of the following can the technician do to start the service?
Apply thermal compound to the chip.
Power Users
Heatsink / cooling fan - Motherboard
Control Panel>Administrative Tools>Services>SQL service>start - My Computer>Manage>Services and Applications>Services>SQL service>start

2. In Windows Vista - where would a technician find User1 desktop files?
C:UsersUser1Desktop
BOOT.INI file is corrupt
SSID broadcast
One hard drive must be configured as master - and one as slave.

3. Which of the following is true when setting default security permissions on a folder?
Create a striped set.
The permissions are inherited by all files and folders within that folder.
HDD failure
chkdsk

4. A technician installed a new wireless access point on an existing small office home office (SOHO) network with a selective security option enabled. All wireless computers connect to the new network except one computer that cannot connect the wireless
25
Firewall
The network uses MAC filtering.
Hard drive

5. A remote user is attempting to install a new external storage device on their computer. The user reports they only have one port open on the back of the device and the port is similar to the USB port their mouse is connected to. The port has a bevel
The DHCP server is unavailable.
IEEE 1394
Device driver issues
Convert both drives to a dynamic disk.

6. A workgroup user reports not being able to print to the new printer. Everyone else in the workgroup can print to the new printer and the user can still automatically send print jobs to the old printer. Which of the following will solve the issue?
Ntldr - boot.ini and ntdetect.com - or - IO.sys - boot.ini and ntboot.sys
Set the new printer as the default printer. - Add the new printer to users computer.
nslookup
The BIOS needs to be updated.

7. When a network service fails to start at boot-up - which of the following is the BEST solution for this?
Manually start the service.
TCP/IP
The CMOS battery is failing.
Use a network firewall.

8. When a computer is powered on - after POST it states No boot partition found.Which of the following is the MOST likely reason?
The device driver is not loaded.
NIC will transmit data in only one direction at a time.
There is no operating system on the hard drive.
Set the correct permissions for the user

9. Which of the following directory paths is the default profile folder for User1 in Windows Vista?
Corrupt MBR
C:UsersUser1
They have been infected with malware.
Cable modem> router> computer

10. A technician has installed new hardware and is experiencing blue screens on a Windows Vista workstation. Which of the following tools can be used to narrow down the issue?
Power supply tester
A processor of equal speed to CPU 0
Remediate the problem and then advise the customer on virus/spyware prevention.
Driver Verifier Manager

11. A user reports that their computer is unexpectedly shutting down. After several minutes - the computer can be powered on as normal. Which of the following is the MOST likely cause?
%systemdrive%Users
The fans are not cooling properly.
Format the drive and reload the system.
127.0.0.1

12. A technician needs to configure a PC with two fixed disk drives for optimal performance. The system is built from a standard image and no data is stored locally. Which of the following RAID settings should be used?
Windows Vista 32-bit can only address up to 3GB of memory.
RAID 0
The jumper is set to clear the BIOS settings
Use System Restore to restore the system to the point before the software was initially installed.

13. A technician is trying to use the nslookup command. Which of the following needs to be installed before this command can be used?
Start the PC in Enable VGA Mode; reboot after login in normal mode.
TCP/IP
D. IP address - Subnet mask - Gateway - MAC address - DNS - Lease obtained/expiration.
A Blue I on a white field

14. A users system is locking up after the Windows logo screen on boot-up. Which of the following is the BEST reason for this?
Adware
Faulty sensor - Worn paper feed roller
Thermal compound
The hard drive needs to be replaced.

15. Which of the following allows IP addresses to be assigned automatically?
Blu-Ray
RAID controller and two drives
DHCP
Satellite

16. A user reports they can no longer change the web browser home page. Which of the following is MOST likely the problem?
20
The hard drive needs to be replaced.
Power supply tester
They have been infected with malware.

17. Which of the following is the number of SCSI devices that can be added to a single narrow SCSI bus?
7
C:UsersUser1
Make sure the PS/2 plugs and ports are color matched.
check the hard drive to ensure it is working.

18. A system has been infected with a virus. The customer does not have a system backup. Which of the following is an effective method to remove the virus and preserve the customers data?
C:UsersUser1Desktop
Run a scan in Safe Mode.
Replace the power supply.
The paging file size settings need to be adjusted.

19. A technician is waiting for a user to power on their PC to begin troubleshooting a problem. The computer name is PC1. Which of the following commands can the technician run that will continuously check if the system is reachable?
Control Panel>Tools>Folder Options>File Types
ping -t PC1
The hard drive needs to be replaced.
The laptops AC adapter

20. During boot - a technician gets the error message Windows could not start because of a computer disk hardware configuration problem. Which of the following is the MOST likely cause of this message?
The computer has a 32-bit version of Windows XP installed.
Windows Vista 32-bit can only address up to 3GB of memory.
ipconfig /release then ipconfig /renew
BOOT.INI deleted

21. The customer brings their mini-tower and a new DVD/RW drive they want installed. The technician finds a second hard drive in an empty 5.25 bay connected to the secondary bus and jumpered as a slave. The ribbon cable will not stretch from the primary
Wireless Router
LCD backlight failure
Move the secondary hard drive next to the primary hard drive and connect to the primary bus.Connect the new DVD drive as the slave on the secondary bus.
Support multiple PCIe display adapters.

22. Which of the following information will be displayed with the command ipconfig /all?
D. IP address - Subnet mask - Gateway - MAC address - DNS - Lease obtained/expiration.
Disk Defragmentation
tracert
Have the user boot into Safe Mode by tapping F8 before Windows loads - and run the anti-virus scan once again.

23. After a technician installs a new CMOS battery on a motherboard - which of the following will the technician have to change?
System date/time
RIMM modules must be installed in pairs.
Check the DNS server addresses and verify they are current.
The projector is not set to display the correct video source - The laptop is not set to display to the external video connector.

24. Which of the following utilities would the technician use to disable a service?
Service Manager
Device Manager
Support multiple PCIe display adapters.
convert

25. Which of the following is the BEST utility to use when mounting a hard disk as a folder in a Windows XP Professional machine?
Disk Manager
Disk Management
attrib test.doc -r -a -s -h
NIC will simultaneously transmit data in both directions at a time.

26. A technician is troubleshooting a PC that lost connectivity to a network. Which of the following tools would the technician use to view the network card configuration?
/bootlogo /noguiboot
The internal hard drive has failed and needs to be replaced.
Update firmware.
ipconfig /all

27. A technician is troubleshooting a PC that will not turn on. The technician has determined that the PC is on a known good power outlet. Which of the following should the technician check NEXT?
Power supply
The memory is not installed correctly.
CMOS battery
Apply thermal compound to the chip.

28. Which of the following operating systems uses BitLocker to encrypt files on the hard drive?
sfc /scannow
User Account Control (UAC).
Induction toners
Microsoft WindowsVista Enterprise

29. Which of the following could cause an Inaccessible boot drive error during the boot process?
Voltage setting
HDD failure
Faulty sensor
NIC will simultaneously transmit data in both directions at a time.

30. A technician is installing a video card on a PC that currently has an onboard video card. The new video card is installed but will not display an image. Which of the following actions is required?
netstat -nr
SATA
Press F8 and select Disable Automatic Restart on System Failure.
Disable the integrated video card.

31. A technician needs to edit the default path in Windows XP. In which of the following can they accomplish this task?
Application
IDE but with an adapter
System Properties>Advanced>Environment variables>System variables
The SSID

32. An end user reports that they are unable to access any websites or network resources by the fully qualified domain name (FQDN); however - the technician is able to access these resources by IP address. Which of the following is the MOST likely cause
Run defrag
DHCP is disabled.
The customers DNS server is unavailable.
Power Users

33. A user wants to track websites that certain individuals are going to throughout the day on Windows Vista. Which of the following tools can be used to perform this action?
Parental Controls
Add additional RAM to the printer.
netstat
Disk Management MMC Plug-in

34. A user states that they can use their laptop when attached to AC power - but it will not charge a new battery. Which of the following is the MOST likely problem?
Run Autochk.exe from the Windows Installation Disk.
defrag
Start the PC in Enable VGA Mode; reboot after login in normal mode.
Faulty charging circuit

35. A client has been unable to fix corruption of system files and does not have a backup or an Automated System Recovery (ASR) disk. Which of the following is the BEST action to take next?
Execute a Windows repair from the Windows setup media.
127.0.0.1
The network card in the users computer has failed.
Prevents unauthorized programs from being installed

36. A travel agency operates as a small home business. They would like to allow wireless access for two new laptops within their existing secured wired network.Which of the following additional equipment will the owner need to purchase to have connectivi
Wireless access point
Go to Control Panel (User Accounts and Family Safety) - User Accounts -Turn User Account Control on or off.
Diskpart
Control Panel>Tools>Folder Options>File Types

37. Additional RAM has been added to a PC. When the RAM amount is checked within Windows the additional memory is not reflected. Which of the following is the MOST likely cause?
Driver Verifier Manager
Power Users
Keyboard
The RAM was not properly seated in its memory slot.

38. A customer reports that they are unable to access any network resources. To test the functionality of the customers NIC - the technician should use which of the following?
check the hard drive to ensure it is working.
DNS - HOSTS file
Loopback test
The network uses MAC filtering.

39. A customer brings in a laptop with a non-functioning LCD screen that always remains black. However - when the technician connects the laptop to an external monitor the laptop will boot Windows normally. Which of the following actions should the techn
System Information
Check the functionality of the LCD cutoff switch
The laptop has the older miniPCI expansion slot and the new card uses miniPCI express.
Performance Monitor

40. When installing an external USB hard drive - which of the following is the maximum speed that can be expected when connecting to a USB 2.0 port?
The customers DNS server is unavailable.
remove the AC power.
480Mbps
The incorrect WEP is being used.

41. If a technician wants to evaluate a computers detailed statistics - which of the following is the BEST utility to view this information?
Add the new printer to user's computer.
Two
Performance Monitor
Remove all memory modules - power on the PC - listen and watch for the POST.

42. A company has had a high number of laptops stolen in the past three months.Which of the following is the BEST solution for the company to implement to protect the data on their laptops?
The chipset includes hyperthreading support.
Multimeter
Implement and install a drive encryption program on all company assets.
143

43. A technician suspects one of the workstations in the office is infected with malware. Which of the following are symptoms of a malware infection?
The user disabled theWiFi adapter with the hardware or software switch.
Drive light is always on even when no programs are running. - Cannot perform any anti-virus updates.
Applications log
Security Center

44. A technician is installing an OS onto a new hard drive. The OS media is in the optical drive. Upon booting the system displays the message no operating system found. Which of the following should the technician check FIRST?
Go to Control Panel> open User Accounts> Click Turn User Account Control On or Off> Click Continue>Clear the check box and click OK.
the chip has to be seated properly and locked down to be detected.
Boot order in the BIOS
Apply thermal compound to the chip.

45. Multiple customers are reporting that network response time is very slow. The technician suspects that excessive broadcasts may be causing the problem. Which of the following is the BEST tool to troubleshoot this issue?
defrag
Netstat
The USB plug is not seated properly. - The BIOS is not configured for USB support.
ping localhost

46. A Windows XP system stops booting with the error message NTLDR is missing.Which of the following is the BEST resolution for this problem?
Update the BIOS.
format d: /q
fixboot
The ToggleKeys option is enabled.

47. When using Device Manager - a yellow QUESTION NO: mark indicates which of the following?
No device driver found
A Blue I on a white field
Clock multiplier
A corrupted or incorrect video driver is installed.

48. A technician is resolving a computers IP address to a hostname but cannot remember the correct switch. Which of the following can the technician use to find the correct switch?
127.0.0.1
ping /?
System properties>Hardware>Driver Signing>Select ignore
The new toner cartridge is bad and should be replaced.

49. Which of the following can determine the type of RAM installed in a computer?
Check themanufacturers website.
chkdsk /f
Write all of the error message down immediately.
Add the new printer to user's computer.

50. A user is unable to connect a digital video camera up to a PC to transfer photos.Which of the following expansion cards should MOST likely be installed to resolve this?
Power Users
Start>Run>mstsc - Start>AllPrograms>Accessories>Communications>Remote Desktop
Have the user boot into Safe Mode by tapping F8 before Windows loads - and run the anti-virus scan once again.
IEEE 1394 card