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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. To determine if remote host is reachable a technician would issue which of the following
Device driver issues
ping -t PC1
The laptop has the older miniPCI expansion slot and the new card uses miniPCI express.
ping

2. A user gets an error that the SQL service is not started.Which of the following can the technician do to start the service?
The laptops AC adapter
Control Panel>Administrative Tools>Services>SQL service>start - My Computer>Manage>Services and Applications>Services>SQL service>start
The customers wireless card is not compatible with the new router; they need to have a newer 802.11g card installed.
Drive light is always on even when no programs are running. - Cannot perform any anti-virus updates.

3. Which of the following commands is used to delete the entire contents of drive D: quickly?
The BIOS needs to be updated.
format d: /q
%userprofile%AppDataLocal
An AGP slot - A PCIe slot

4. A desktop computer will POST and boot to the operating system. After a few minutes the system will suddenly turn itself off. It is unable to power on again for a few minutes. The problem repeats itself. Which of the following is MOST likely the cause
MAC filtering - Disable SSID broadcast
Router
The CPU is overheating.
RIMM modules must be installed in pairs.

5. A user asked to have a second hard drive installed on a single IDE channel in a computer. Which of the following must be taken into account?
The CMOS battery is defective.
One hard drive must be configured as master - and one as slave.
Driver Verifier Manager
NTBACKUP.EXE

6. A user cannot access the Internet via a proxy server. Which of the following ports needs to be set on the web browser proxy to allow HTTP traffic?
80
Use the recovery console to run thefixmbr utility.
After working hours
Toner probe

7. A customer wants to purchase a new motherboard that supports SLI. Which of the following will the new motherboard need to be able to do?
LCD power inverter.
Support multiple PCIe display adapters.
Multimeter
Apply thermal compound to the chip.

8. A user reports that email is working but they are unable to access the Internet. Which of the following is the NEXT step in solving the issue?
fixboot
Check for the correct print driver.
Check the DNS server.
Quarantined

9. Which of the following is the MOST secure wireless encryption?
WPA2
copied to a safe location and can be recovered using the antivirus program.
fixboot
The CPU is overheating.

10. The technician backed-up users data for use on a new workstation. The user has reported that the workstation only allows a save as on this data. Which of the following is the MOST likely cause?
C:users
An AGP slot - A PCIe slot
Read only permissions
One or more of the new memory modules are faulty and should be removed or replaced.

11. A technician is replacing a hard drive with a new 30GB drive formatted with FAT32. While transferring a 5GB file an error appears indicating that the new drive has insufficient space for the transfer. Which of the following is the cause of the proble
7
It forces cooler air across the motherboard.
FAT32 cannot handle single files larger than 4GB.
Disable System Restore.

12. When using Device Manager - a red X indicates which of the following?
Device is disabled
The ToggleKeys option is enabled.
chkdsk
Run the chkdsk command.

13. A technician would like to have a program start automatically during a specific time. Which of the following utilities would the technician use?
Task Scheduler
Label every screws location and cable path - Ensure the technician wears an ESD strap.
Remove all memory modules - power on the PC - listen and watch for the POST.
Read the manufacturers instructions.

14. Which of the following may be required if a system shuts down after installing a new high performance video card?
Higher wattage power supply
Read only permissions
Plug in an external monitor to see if it is a device driver problem.
Slow response - web page redirection or unable to display web pages

15. A customer reports that all printed documents display random characters. Which of the following is the MOST likely cause of this problem?
WindowsVista
PCIe graphics card
MAC filtering - Disable SSID broadcast
Incorrect or corrupt driver

16. A new processor is released and the motherboard manufacturer states that it will be supported. When starting up the workstation with the newly installed processor - multi-beep codes are generated.Which of the following is the MOST likely cause?
Clock multiplier
The USB hub was not externally powered.
A faulty HDD connection
The BIOS needs to be updated.

17. Which of the following is the FIRST step after a clean Windows XP Installation?
Install the Chipset Drivers
Disable DHCP
TCP/IP
BOOT.INI file is corrupt

18. After installing a single new RIMM memory module the system fails to start properly or recognize the new memory. Which of the following is MOST likely the problem?
480Mbps
NTBTLOG.TXT
RIMM modules must be installed in pairs.
The SSID

19. While using Windows Vista - a technician needs to access the Advanced Windows Firewall configuration page. Which of the following commands should the technician use?
Install more RAM.
wf.msc
System Properties - Advanced - Performance
The technician failed to connect the antenna wires to theWiFi card.

20. Which of the following is the name of the Windows Vista application that will display items such as a clock - weather and thumbnails on the desktop at startup?
System Properties>Advanced>Environment variables>System variables
The color depth is set too low. Open the Display Properties dialog box and set the Color Quality setting to Highest (64bit).
Sidebar
Service Manager

21. A technician is updating a computer for a customer by removing their IDE drives and replacing them with SATA drives. The technician notes that these drives have a SATA power connection and a Molex connection. Which of the following is the BEST way to
Connect only one of the power connections on the drive.
C:Usersuser1Desktop
The antivirus service is disabled.
Support multiple PCIe display adapters.

22. A customer cannot print certain PDF documents on their laser printer. The print job is a multi- page large PDF with multiple colors. Which of the following is the MOST likely solution?
Add additional memory to the laser printer.
Device conflict
The rollers on the printer need to be replaced.
BCD

23. A technician wants to check the processor speed. Where can the technician find this information?
The device is disabled.
System Information
Higher wattage power supply
only obtain software from known and reputable sources.

24. When receiving a Missing NTLDR error - which of the following is the FIRST action that should be taken?
nslookup
Heatsink / cooling fan - Motherboard
Check for a floppy disk in the FDD.
The device driver is not loaded.

25. A user reports that browser windows keep opening on their own after the user has closed their browser. Which of the following is occurring?
The CMOS battery is failing.
Increases read/write speed
C:users
Pop-ups

26. Which of the following operating systems uses Sync Center for offline file control?
Convert the partition to NTFS.
The power button is not working.
Microsoft WindowsVista Enterprise
Allows a system to boot into a limited shell with command line functions.

27. Which of the following commands can be executed from the run line in Windows XP?
msconfig
Remove the floppy disk.
Port forwarding
check the hard drive to ensure it is working.

28. A user states they cannot eject the CD/DVD tray from their laptop to get a CD out. Which of the following could the user do to effectively remove the CD?
C:Usersuser1Desktop
C:UsersUser1Desktop
msconfig
The technician failed to connect the antenna wires to theWiFi card.

29. A user has bought a faster CPU and the manufacturer says it is compatible with their system. The PC does not boot up after installing the new CPU. Which of the following actions should the technician have performed prior to installing the new CPU?
The system is not providing enough power to the USB port.
Install an updated firmware on the BIOS
chkdsk
fixmbr

30. A user is reporting that the image on their CRT monitor is shaking and giving them eye strain. The technician notices the display is OK at first - then after a minute it begins wavering. Which of the following is the FIRST step the technician should
System Properties - Advanced - Performance
C:users
A processor of equal speed to CPU 0
Look around the monitor for items that maybe interfering with the display.

31. Which of the following utilities can be used to determine the current partition information on an attached storage device?
127.0.0.1
Disk Management
IDE but with an adapter
The Network Location Type is Public.

32. A technician is troubleshooting a PC that continuously reboots. The fan works and the heatsink is in good condition. Which of the following should the technician check NEXT?
Have the LCD screen replaced.
Any data on existing volumes will be permanently lost.
Add additional memory to the laser printer.
That the proper amount of thermal paste has been applied.

33. A user has discovered that even though they are using the latest version of the anti-virus software - the computer is still being infected by a virus. Which of the following is the BEST solution for this problem?
Update the virus signatures.
Higher wattage power supply
System file corruption
D. IP address - Subnet mask - Gateway - MAC address - DNS - Lease obtained/expiration.

34. A technician has installed a faster CPU into a machine. When they boot the machine the POST shows that the new CPU is not running faster. Which of the following should be configured?
NIC properties> Internet Protocol Properties
Clock multiplier
The most restrictive permission overrides
chkdsk

35. A printer is suddenly not printing using Windows XP. Which of the following is the BEST procedure to get the printing restarted?
Dependencies
Examine the print queue - stop and then restart the spooler service.
sigverif
The system partition is corrupt - The boot.ini file has been deleted.

36. A user reports that a device is not working. Within the Device Manager - a yellow ! on the icon of a device indicates which of the following?
the customer purchase anti-virus software - update the anti-virus software frequently - and not to open any emails unless familiar with the sender.
Sidebar
The device driver is not loaded.
Boot into the recovery console and runchkdsk /r

37. A user wants to upgrade their CPU. They currently have a processor from vendor A - but the user wants to purchase a different vendors CPU. Which of the following will MOST likely need to be upgraded in order to support a CPU from a different manufact
PATA
IDE but with an adapter
Heatsink / cooling fan - Motherboard
convert

38. Which of the following commands would be used to verify the integrity of critical system files?
sfc
RAID 0
The paging file size settings need to be adjusted.
Use the Automatic Update feature built into the application - Use scripts.

39. A travel agency operates as a small home business. They would like to allow wireless access for two new laptops within their existing secured wired network.Which of the following additional equipment will the owner need to purchase to have connectivi
The fuser unit for damage
Add more RAM.
Wireless access point
Add additional RAM to the printer.

40. Which of the following should be installed prior to attaching a heatsink to a processor?
WPA-PSK
Thermal compound
Three
Faulty sensor

41. When installing additional memory in a notebook computer - the MOST important point to remember is:
Sidebar
the chip has to be seated properly and locked down to be detected.
20
SATA v2

42. A technician received a laptop that has a dimly lit display. The technician connects an external monitor and can see a fully functional display. Which of the following is the MOST likely cause?
C:Program Files
Inverter board
The pass phrase is not correct.
System Information

43. A user reports they are unable to access the Internet. The technician attempts to ping 127.0.0.1 - which fails. Which of the following is the MOST likely source of the problem?
The BIOS detected the PCIe video card and disabled the onboard video.
Task Scheduler
Label every screws location and cable path - Ensure the technician wears an ESD strap.
The network card in the users computer has failed.

44. Which of the following is the proper order of user group rights - starting with the group having the most rights?
UAC
Administrators - Power Users - Users - Guests
The ToggleKeys option is enabled.
Replace the BIOS chip - Restore from backup

45. A user receives an Access is Denied error when trying to install an application on their computer. Which of the following should the technician check FIRST?
A virus has infected the system.
Disable the integrated video card.
Read the manufacturers instructions.
heck if user is a local administrator on the computer

46. Which of the following PING command switches will not stop until the technician tells it to?
They have been infected with malware.
Implement and install a drive encryption program on all company assets.
-t
Pressing Ctrl-Alt-Del and selecting Task Manager - Right clicking on the task bar and selecting Task Manager.

47. Which of the following BEST controls the amount of virtual memory in a Windows XP system?
System Properties - Advanced - Performance
Change the Boot order in the BIOS.
MAC filtering - Disable SSID broadcast
C:Program Files

48. Which of the following 802.11 standards by default uses the 5GHz frequency range and supports speeds up to 54Mbps?
A
Corrupt MBR
Loose DC jack
The CMOS battery is defective.

49. A technician is installing a wireless access point for a customer that wants to ensure only certain laptops are able to connect to the access point. Which of the following would BEST meet the customers needs?
Configure a MAC filter for the permitted laptops.
Boot order in the BIOS
IDE but with an adapter
Solid state

50. The customer wants to upgrade to a newer model computer - but does not want to lose all the digital photos on the old computer. Which of the following is the QUICKEST way for the technician to move the photos?
The RAM was not properly seated in its memory slot.
Copy the photos to a USB drive and copy to the new computer.
Windows Firewall is blocking the port.
Enable port forwarding on the router for port 3389 to the IP address.