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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A customer reports that all print outs from their laser printer are smeared. Which of the following is the MOST likely cause?
Change the jumper settings on the drive.
Port forwarding
The fuser is not working properly.
dir /a

2. A hard drive set as a dynamic disk is moved from oneWindows computer to another. None of the disks are seen in My Computer. Which of the following tools would be BEST to start troubleshooting?
The amount of memory
The BIOS needs to be updated.
Disk Management MMC Plug-in
BOOT.INI

3. A technician is troubleshooting a laptop LCD monitor with an extremely dim screen. Which of the following is the cause?
Backlight failure
Read only permissions
The SATA controller card was not set as a boot device in the computer BIOS.
De-select PausePrinting from within the Printer menu on the users computer.

4. A technician is configuring a small office home office (SOHO) router to allow FTP access. Which of the following ports will the technician open?
The most restrictive permission overrides
The OS firewall is blocking the application.
20
PATA

5. A user receives a new laptop and attempts to put the PCMCIA card from their previous laptop in the expansion slot of the new laptop. The card does not slide all the way into the slot. Which of the following device types will MOST likely fit the slot
Windows Firewall is blocking the port.
System file corruption
C:UsersUser1
ExpressCard

6. Which of the following utilities would the technician use to disable a service?
Task Scheduler
Administrators - Power Users - Users - Guests
RDP
Service Manager

7. A technician is troubleshooting a laptop LCD - and when the cover is opened nothing shows on the screen. Then all of a sudden the screen comes on and works fine. Which of the following should the technician check FIRST?
WindowsVista
Lid switch
Add additional memory to the laser printer.
chkdsk

8. A technician notices that the BIOS event log shows a chassis intrusion. Which of the following is the MOST likely reason for the event?
Read the manufacturers instructions.
Run a scan in Safe Mode.
Turn the computer on and run chkdsk /r
The computer case was opened.

9. A computer takes a long time to boot to the operating system because it tries to load from the optical drive first. Which of the following is the MOST likely cause?
copied to a safe location and can be recovered using the antivirus program.
The boot priority is set to CD-ROM in the BIOS.
3
BCD

10. Which of the following BEST describes the general meaning of a warning in one of the Event Viewer logs?
Update the BIOS.
An issue that will not prevent the basic function of the computer.
Disable the integrated video card.
10 meters (33 feet)

11. A Windows XP system locks up after the GUI starts to load. The system will start in Safe Mode. The Event Viewer reports that a driver failed to load. Which of the following methods would help diagnose the problem?
Slow response - web page redirection or unable to display web pages
Check themanufacturers website.
Router
Enable boot logging. In Safe Mode - read the ntbtlog.txt file.

12. A technician has a PC that does not recognize the USB keyboard immediately after POST. Which of the following could be the cause?
25
Using either FAT or NTFS - the limit is three - With extended partitions - there is no limit
Wireless access point
The USB plug is not seated properly. - The BIOS is not configured for USB support.

13. A client has a problem with one of the workstations serial ports. Which of the following tools will diagnose the problem?
netstat -a
dir
Loop back plug
The first three octets of the MAC address.

14. A travel agency operates as a small home business. They would like to allow wireless access for two new laptops within their existing secured wired network.Which of the following additional equipment will the owner need to purchase to have connectivi
Hard disk
Add an access point.
Use the recovery console to run thefixmbr utility.
Wireless access point

15. Shortly after a technician installed additional RAM in a users Windows 2000 workstation - the computer became stuck in a reboot loop. Which of the following will MOST likely restore the computers normal operation?
Install more RAM.
One or more of the new memory modules are faulty and should be removed or replaced.
Device Manager
tree

16. A computer has become infected with a piece of malware. The current system software has detected the threat and moved it into a special state. Which of the following terms BEST defines the state?
Quarantined
20
192.168.1.1
802.11a

17. A user reports they can no longer change the web browser home page. Which of the following is MOST likely the problem?
They have been infected with malware.
The CMOS battery needs to be replaced.
netsh firewall show state
127.0.0.1

18. A workgroup user reports not being able to print to the new printer. Everyone else in the workgroup can print to the new printer and the user can still automatically send print jobs to the old printer. Which of the following will solve the issue?
Go to the BIOS and change the boot order to use the hard drive.
Educate the user.
Applications log
Set the new printer as the default printer. - Add the new printer to users computer.

19. A technician wants to disable User Account Control (UAC) in Windows Vista. How can this feature be disabled?
Modify
Disable services at startup - Disable start up programs.
Go to Control Panel> open User Accounts> Click Turn User Account Control On or Off> Click Continue>Clear the check box and click OK.
An external hard drive connected viaeSATA.

20. When using Device Manager - a yellow QUESTION NO: mark indicates which of the following?
The memory is bad and must be replaced. - The BIOS is not at the latest revision.
Faulty sensor
No device driver found
Disable services at startup - Disable start up programs.

21. To enhance security on a Windows workstation - the default Guest group should be:
disabled.
Blu-Ray discs are not compatible with DVD drives
An external hard drive connected viaeSATA.
DHCP

22. A laptop needs a wireless card upgrade. The technician attempts to install the new card with no success. The wireless card is a newer 802.11b/g/n card and the laptop itself was manufactured seven years ago. Which of the following is the MOST likely p
bootcfg /rebuild
CPU 1
System Information
The laptop has the older miniPCI expansion slot and the new card uses miniPCI express.

23. Which of the following commands will resolve a host name to an IP address?
nslookup
Heatsink / cooling fan - Motherboard
RIMM modules must be installed in pairs.
That the proper amount of thermal paste has been applied.

24. A technician has configured all computers on the LAN - and the computers can communicate with each other - but they cannot access the Internet. Which of the following needs to be configured?
Default Gateway
Event Viewer
The permissions are inherited by all files and folders within that folder.
Heatsink / cooling fan - Motherboard

25. Which of the following tools should a technician use when replacing a motherboard in a PC?
Ensure all features of the system are functioning.
The use of a flash drive to copy the script into all the desktops.
The username and password are set to default.
Anti-static wrist strap

26. A client would like to utilize NTFS permissions to restrict access to the payroll folder. The clients rights are assigned as follows: AccountantsFull control - AdministrativeAssistants Read ManagersRead & execute - The client selects deny on all shar
The memory is not installed correctly.
sfc
Configure a MAC filter for the permitted laptops.
The deny was selected on all share permissions

27. A user wants to connect to a cellular network with a laptop while traveling. The laptop has aninternal cellular network card that is activated through the provider.Which of the following is the MOST likely reason that the card is not visible to the o
dir
Cellular card is disabled in the BIOS.
eSATA
Power supply

28. After installing a high performance video adapter - the users computer reboots whenever resource intensive applications are run. Which of the following will MOST likely correct the problem?
The fuser unit for damage
System Properties>Advanced Tab>Performance Options>Advanced Tab
PCIe graphics card
Upgrade the power supply to a higher wattage model.

29. A technician is replacing a defective DVD drive. After installing the new device - the BIOS does not recognize the DVD drive. Which of the following is MOST likely the solution?
Change the jumper settings on the drive.
WPA2
sfc /scannow
System Properties>Advanced Tab>Performance Options>Advanced Tab

30. A user states that they have an invalid boot disk message on the computer after a reboot. Which of the following is the MOST likely reason?
Two
The user has a USB drive in the system.
RAM failure
Pop-ups

31. Which of the following computer management tools would be used to restart the print spooler in Windows XP?
Services
The user is connected to an 802.11b wireless access point.
Blu-Ray
Windows Firewall

32. Which of the following BEST describes a front side bus (FSB)?
Applications log
Connects the processor to the main memory - measured in MHz
Read only permissions
Configure one of the HDD as master - and one as slave.

33. When receiving a Missing NTLDR error - which of the following is the FIRST action that should be taken?
Boots the OS with minimum drivers
The internal hard drive has failed and needs to be replaced.
C:UsersUser1Desktop
Check for a floppy disk in the FDD.

34. A customer would like to assign the My Documents folder to a separate volume within
cacls
remove the CMOS battery.
Use a mounted folder.
Unplug the CMOS battery - Switch on the reset jumper.

35. A user states that they can use their laptop when attached to AC power - but it will not charge a new battery. Which of the following is the MOST likely problem?
Faulty charging circuit
BOOT.INI file is corrupt
Add additional memory to the laser printer.
Parental Controls

36. A user asked to have a second hard drive installed on a single IDE channel in a computer. Which of the following must be taken into account?
Spyware
Increases read/write speed
One hard drive must be configured as master - and one as slave.
Set the correct permissions for the user

37. The customer brings their mini-tower and a new DVD/RW drive they want installed. The technician finds a second hard drive in an empty 5.25 bay connected to the secondary bus and jumpered as a slave. The ribbon cable will not stretch from the primary
Move the secondary hard drive next to the primary hard drive and connect to the primary bus.Connect the new DVD drive as the slave on the secondary bus.
tracert
convert
Satellite

38. When the power supply of a PC is performing erratically - which of the following can be used to determine output voltage?
BOOT.INI
check the hard drive to ensure it is working.
PATA
A multimeter

39. Which of the following creates a secure connection to a remote host?
The user has a USB drive in the system.
Install the Chipset Drivers
Replace the BIOS chip - Restore from backup
SSH

40. A user receives an Access is Denied error when trying to install an application on their computer. Which of the following should the technician check FIRST?
heck if user is a local administrator on the computer
The CMOS battery needs to be replaced.
De-select PausePrinting from within the Printer menu on the users computer.
Hard drive

41. Multiple customers are reporting that network response time is very slow. The technician suspects that excessive broadcasts may be causing the problem. Which of the following is the BEST tool to troubleshoot this issue?
The SSID
System Properties - Advanced - Performance
Backup theclients data onto removable media.
Netstat

42. When replacing a laptops hard drive - which of the following may need to be updated?
The system BIOS
3
Update firmware.
UAC

43. A user wants to record an over-the-air TV broadcast on their computer. Which of the following devices should the technician recommend?
Tuner card
SNMP
ExpressCard
Boots the OS with minimum drivers

44. A technician installs a new USB inkjet printer for a client. The client tests the printer by printing several pages. The text output is unreadable. Which of the following is the BEST solution for the problem?
Update the BIOS.
Run ipconfig /release then ipconfig /renew
Microsoft WindowsVista Enterprise
Install the correct drivers.

45. A customer reports that their desktop PC will not maintain the correct time and date. The date and time must be set after a restart. Which of the following could be the cause of the problem?
PCIe graphics card
Look around the monitor for items that maybe interfering with the display.
The CMOS battery is defective.
Filters

46. Which of the following can be accomplished from the System Configuration utility?
sfc
Disable services at startup - Disable start up programs.
Voltage setting
only obtain software from known and reputable sources.

47. The technician has to format a new hard drive as a FAT32 file system. The hard drive capacity is 80GB. How many partitions will the technician have to create to use all of the hard drive capacity?
Three
25
Write all of the error message down immediately.
Faulty sensor

48. During POST a beep can be heard - and the computer does not boot. Which of the following BEST describes the problem?
The amount of memory
RAM failure
The DHCP client is unable to obtain an IP address from the DHCP server.
Cable modem> router> computer

49. The memory in a notebook computer has been upgraded. The notebook will not power on. Which of the following is the MOST likely cause of this problem?
Install more memory in the printer.
RAID controller and two drives
The power button is not working.
Connects the processor to the main memory - measured in MHz

50. Which of the following can be used to have applications and scripts run at regular intervals?
Replace the power supply.
Task Scheduler
HTTPS
msconfig