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Comptia A + Computer Repair Practicals

Subjects : certifications, comptia-a-+, it-skills

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A technician would like to have a program start automatically during a specific time. Which of the following utilities would the technician use?
c:users<<username>>
Satellite
In the BIOS - enable WOL
Task Scheduler

2. The standard port monitor in Windows XP uses which of the following protocols to configure and monitor the printer device status?
SNMP
The fuser unit for damage
Quarantined
Ntldr - boot.ini and ntdetect.com - or - IO.sys - boot.ini and ntboot.sys

3. In NTFS file permissions - which of the following permissions is an option?
net view
Create a striped set.
Modify
NIC will transmit data in only one direction at a time.

4. A power outage caused a computer to shut off while the operating system was running. Which of the following would a technician run to make sure the operating system was not damaged?
System Restore
Corrupt MBR
chkdsk
The user disabled theWiFi adapter with the hardware or software switch.

5. Additional RAM has been added to a PC. When the RAM amount is checked within Windows the additional memory is not reflected. Which of the following is the MOST likely cause?
Disk Defragmentation
BCD
The RAM was not properly seated in its memory slot.
The power button is not working.

6. A user states that their laser printer jams constantly. The unit is a little over seven years old and has had no maintenance. Which of the following is the MOST likely cause of this issue?
Voltage setting
One hard drive must be configured as master - and one as slave.
The rollers on the printer need to be replaced.
Add the new printer to user's computer.

7. When setting security permissions on a folder - which of the following properties apply?
Corrupt MBR
Update the virus signatures.
All sub-folders inherit the most restrictive permissions within the folder.
Connect the appropriate power cable.

8. Which of the following operating systems uses Sync Center for offline file control?
\ALPHAC$
Find the proper manufacturer documentation.
Microsoft WindowsVista Enterprise
Port forwarding

9. Which of the following devices can be configured to also be an access point?
Spyware
ping localhost
Router
The amount of memory

10. A user needs to use the IP address to connect to a remote device. Which of the following command line tools will determine the IP address using the hostname of a remote device?
Keyboard
Services MMC Plug-in -Computer Management
Services
nslookup

11. A technician is trying to use the nslookup command. Which of the following needs to be installed before this command can be used?
Event Viewer Logs - Disk Management - Device Manager
Use recovery console and the fixboot command.
TCP/IP
Start>Run>mstsc - Start>AllPrograms>Accessories>Communications>Remote Desktop

12. A laptop screen is extremely faint when booting. There is no backlight but the image appears to be on the screen. Which of the following is the BEST step to follow next?
Backlight failure
Check if the computer manufacturer uses a separate power inverter for the screen.
From the command line: net start spooler - Open the Services MMC>right click Print Spooler>Start
tracert

13. Which of the following should a technician check FIRST if a Windows XP user is trying to print a document and is getting the error message Print sub-system not available?
Pressing F6 during the install to load third party drivers
The file is too large for the printer.
Map a new drive to an NTFS folder hosted by a different volume.
Spooler service is running.

14. A user wants to add an optical drive to their computer to archive 100GB of data.Which of the following writable optical drives will allow them to archive this data using the fewest discs?
format d: /q
The ToggleKeys option is enabled.
RDP
Blu-Ray

15. Which of the following commands would be used to fix errors on the system disk?
Add more RAM.
In the Control Panel - select Administrative Tools - select Services -click on the Print Spooler service and select start.
chkdsk /f
Any data on existing volumes will be permanently lost.

16. A technician manually configured a device - which of the following icons in device manager would represent this?
Thermal compound
A Blue I on a white field
Power Users
chkdsk /f

17. A user wants to ensure that when they connect to a public Wi-Fi network that they are protected against attackers. Which of the following settings will help in preventing intrusion in Windows Vista?
Enable Public location
The antivirus service is disabled.
chkdsk /f
Mount the SATA drive into an available 3.5 drive bay. Connect one end of a data cable to the drives signal connector - and the other to the SATA 0 connector on the motherboard. Connect an available 15-pin power connector to the drive.

18. A technician gets a call from a customer with a Windows XP computer. The customer has just installed a new program in their computer. When the customer opens a file - it opens in a program that the customer does not want to use. Which of the followin
RAID controller and two drives
Control Panel>Tools>Folder Options>File Types
Slow response - web page redirection or unable to display web pages
services.msc

19. When would be the optimum time to schedule a virus scan?
chkdsk
DHCP is disabled.
SMTP
After working hours

20. A technician is troubleshooting a PC that lost connectivity to a network. Which of the following tools would the technician use to view the network card configuration?
DHCP
Reseat and check all cables.
ipconfig /all
Employee Bs profile is set to use a virtual printer as the default printer.

21. A technician installed an internal modem on a PC.Which of the following connector types will plug into the phone jack?
System date/time
Power Users
A processor of equal speed to CPU 0
RJ-11

22. Which of the following BEST explains the purpose of the Windows Recovery Console?
B
Allows a system to boot into a limited shell with command line functions.
20
Use a network firewall.

23. A storm occurred overnight and a user is having a problem turning on a workstation. The technician has determined power to the monitor is good when plugged into the same power strip as the workstation. Which of the following is the BEST tool to use?
C:Documents and SettingsUser1
Remove all memory modules - power on the PC - listen and watch for the POST.
rdisk.exe
Power supply tester

24. A user wants to purchase a new laptop. Which of the following would be compatible with the widest selection of media types?
Adware
Enable MAC filtering
Induction toners
Blu-Ray

25. A technician is troubleshooting a PC that will not turn on. The technician has determined that the PC is on a known good power outlet. Which of the following should the technician check NEXT?
B
tracert
The username and password are set to default.
Power supply

26. A technician is troubleshooting a computer infected by a virus. After the technician is finished cleaning the drive - the technician should educate the customer on preventing further attacks by suggesting:
After working hours
Access Point
Enable Public location
the customer purchase anti-virus software - update the anti-virus software frequently - and not to open any emails unless familiar with the sender.

27. A user states that they can use their laptop when attached to AC power - but it will not charge a new battery. Which of the following is the MOST likely problem?
SMTP
Faulty charging circuit
The proxy server has been configured to block the site.
The print head needs to be adjusted.

28. A user reports the dot matrix printer does not print clearly on part 4 and 5 of the multi-part form. Which of the following should be preformed FIRST?
Keyboard
It is there to protect against any changes being made to the OS that may be harmful and could make the OS unstable.
The print head needs to be adjusted.
Windows Vista 32-bit can only address up to 3GB of memory.

29. A technician has installed a maintenance kit on a laser printer and replaced all consumables. Which of the following should the technician do NEXT?
Reset the page count.
Toner probe
Enable MAC filtering.
Change the Boot order in the BIOS.

30. A user running Windows XP experiences a power outage without first properly closing Windows. After rebooting - which of the following utilities can the user run to scan the hard drive and automatically fix errors?
chkdsk /f
The hard drive needs to be replaced.
eSATA
Permissions on the folder containing the financial data.

31. Which of the following tools should a technician use when replacing a motherboard in a PC?
Anti-static wrist strap
Allows a system to boot into a limited shell with command line functions.
The device is disabled.
Hard drive

32. Which of the following operating systems uses BitLocker to encrypt files on the hard drive?
Microsoft WindowsVista Enterprise
Set the CMOS jumper on the motherboard to clear
Boot to Safe Mode with Networking and attempt updates - Apply updates manually by downloading the definition files on another machine.
SSID broadcast

33. An end user in a company is trying to research a new product - but whenever they go to a particular website - they receive a message that they do not have access to this site. Which of the following is the MOST likely cause for this problem?
DHCP
Satellite
The proxy server has been configured to block the site.
Connect an audio cable between the drive and the sound card

34. A technician has a PC that does not recognize the USB keyboard immediately after POST. Which of the following could be the cause?
the chip has to be seated properly and locked down to be detected.
QoS
The USB plug is not seated properly. - The BIOS is not configured for USB support.
Task Manager

35. A user reports that an important file has been quarantined by the antivirus program. The technician should advise them the file has been:
copied to a safe location and can be recovered using the antivirus program.
Pull the CMOS battery - Use the appropriate jumper on main board.
Exclude the printers IP addresses from the DHCP scope.
BCD

36. A technician is told to configure all new PCs to support Wake on LAN (WOL). After upgrading the NIC to support WOL - the system still does not respond to a WOL call. Which of the following steps needs to be taken to support WOL?
A multimeter
System Restore
In the BIOS - enable WOL
C:Documents and SettingsUser1

37. Which of the following will provide the GREATEST security for a WiFi network on a Windows XP workstation?
ipconfig /release then ipconfig /renew
Oil from the skin can decrease coppers ability to conduct heat.
WPA2
The CMOS battery needs to be replaced.

38. A user reports that the video on their computer has gone out. After determining that the onboard video is bad - a technician needs to install a new video card. Which of the following would support a new video card installation?
System date/time
dir /a
sfc
An AGP slot - A PCIe slot

39. A user reports that they can hear downloaded music and sounds through their computer speakers. Music CDs cannot be heard when played in the local CD-ROM drive except by plugging headphones into the jack on the front of the drive. Which of the followi
Connect an audio cable between the drive and the sound card
The front side bus speed or clock multiplier is wrong.
Application
heck if user is a local administrator on the computer

40. A technician is troubleshooting a WLAN card in a laptop. The wireless infrastructure is 802.11g. The WLAN card is showing connected at 11Mbps. Which of the following would be the BEST reason why the WLAN card is performing at that speed?
All sub-folders inherit the most restrictive permissions within the folder.
Spyware
Mini PCI
The WLAN card is 802.11b.

41. A user wants to record an over-the-air TV broadcast on their computer. Which of the following devices should the technician recommend?
Tuner card
The user is connected to an 802.11b wireless access point.
Incorrect or corrupt driver
The device driver is not loaded.

42. A client reports that the LCD on their laptop has no display - but outlines of the graphics can be seen from some angles and an external monitor displays will no issues.Which of the following is the MOST likely cause?
The user plugged the headphones into the microphone jack.
nslookup
Diskpart
LCD backlight failure

43. Which of the following is a local host IP address?
127.0.0.1
Use the Recovery Console and command fixboot.
Boot order in the BIOS
A faulty HDD connection

44. Which of the following directory paths is the default profile folder for User1 in Windows 2000?
System date/time
C:Documents and SettingsUser1
Boot order in the BIOS
-t

45. A technician needs to add a second processor to the empty socket on a computers motherboard. Which of the following should be used?
Boot to Safe Mode with Networking and attempt updates - Apply updates manually by downloading the definition files on another machine.
A processor of equal speed to CPU 0
Use a portable anti-static pad and wrist strap - ensuring all components remain on the mat - and the wrist strap is connected to the mat.
Remediate the problem and then advise the customer on virus/spyware prevention.

46. Which of the following commands allows the technician to find where packets are being lost on the network?
Add the new printer to user's computer.
All sub-folders inherit the most restrictive permissions within the folder.
tracert
netstat -nr

47. Which of the following BEST describes the general meaning of a warning in one of the Event Viewer logs?
The username and password are set to default.
A
The OS firewall is blocking the application.
An issue that will not prevent the basic function of the computer.

48. Which of the following system utilities will run when a technician types mstsc in the command prompt?
The CMOS battery is failing.
The hard drive needs to be replaced.
Install more memory in the printer.
Remote Desktop

49. Which of the following would MOST likely indicate the presence of malware on a PC?
Slow response - web page redirection or unable to display web pages
Remove the floppy disk.
The chipset includes hyperthreading support.
D. IP address - Subnet mask - Gateway - MAC address - DNS - Lease obtained/expiration.

50. Which of the following is the name of the Windows Vista application that will display items such as a clock - weather and thumbnails on the desktop at startup?
Control Panel>Administrative Tools>Services>SQL service>start - My Computer>Manage>Services and Applications>Services>SQL service>start
PATA
Sidebar
System date/time