Test your basic knowledge |

Comptia A +: System Recovery

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The restore process ____ (or erases) hard drives - destroying all existing data.






2. When using a restore point - system changes made since the restore point was taken are ____. Applications - device drivers - and patches will no longer be applied.






3. The ____ is a command line utility you can use to diagnose and repair system problems when you are unable to start the computer in any other way.






4. You can start the restore from within Windows - or by booting to the installation disc. For ASR - press ____ when prompted during the initialization process to start the recovery process.






5. On Windows XP/Vista/7 - you can use a ____ to restore your system to a previous time when things were working properly.






6. ERD/ASR restores disk configuration information - which could result in a ____ on all disks in the system.






7. To restore a file to a previous version - edit the ____ and use the Previous Versions tab to select the version you want to restore.






8. To run the Recovery Console on Windows 2000/XP - install the Recovery Console by using the ____ /cmdcons command from the installation disc. The Recovery Console is then available during boot from the boot menu without using the installation disc.






9. In a parallel installation situation - if the hard disk has multiple partitions - install Windows onto a different ____.






10. The recovery disc/partition process typically ____ the hard drive to perform the recovery.






11. Start System Restore you can - from within Windows - click Start/All Programs/Accessories/____/System Restore.






12. If Windows cannot start and you need access to user data quickly - it could be faster to move the existing hard disk to another ____ to provide immediate access to user files.






13. If the system has a recovery partition - the partition might not be visible from within the ____. To use the recovery partition - edit the BIOS or boot using a special key combination as dictated by the manufacturer.






14. The repair process 2) verifies that Windows ____ files exist and are correctly configured. Compares the checksum for all Windows system files to make sure they match what's on the installation disc






15. ERD/ASR only restores the ____; you will need to restore all user data following the ERD/ASR process.






16. The repair process 1) ____ and repairs the boot sector.






17. The best way to use the ____ is to research your problem at the Microsoft Web site from another system - then print the exact instructions for performing recovery procedures.






18. If you are unable to repair the existing installation - you can restore your system using Emergency Repair Disk (ERD) for Windows 2000 - Automated System Recovery (ASR) for Windows XP - or ____ for Windows Vista/7.






19. Be aware when using a parallel installation that ____ will need to be migrated or reconfigured.






20. When you restore files from a backup - you restore the file as it existed when the backup was taken. For Windows 2000/XP - use ____. You can restore individual files or complete folders from the backup.






21. The Recovery Console uses dozens of commands to display information and make changes. You can access a complete description of these commands and their syntax by typing ____ at the command prompt.






22. Before using recovery tools - try other methods to resolve the problem including booting using the ____ boot option (if the problem is keeping you from logging on).






23. To create a parallel installation - (do/do not) format the drive during installation.






24. When you restore files from a backup - you restore the file as it existed when the backup was taken. For Windows Vista/7 - use the ____ tool. You can restore individual files or complete folders from the backup.






25. You can use the Recovery Console to repair a corrupted master boot record and rebuild ____ files.






26. On Windows Vista/7 - if you cannot boot at all - boot the computer from the ____ and repair the installation. Choose System Restore as the option to use.






27. In Windows 2000/XP - you can choose a ____ which performs the Repair installation checks automatically - or a manual repair to see the progress of each step.






28. You can use the ____ to read boot logs - enable and disable services - and read and write data to the hard disk drive.






29. If you cannot boot normally - boot into ____ and start System Restore from there.






30. The repair process 3) compares the ____ for all Windows system files to make sure they match what's on the installation disc






31. With a ____ installation - you create a new installation of Windows on the same system - allowing you to boot to the new installation and with access to the existing hard disks and hardware in the system.






32. You can restore the original file overwriting the existing file - or restore it to a ____.






33. Using the ____ restores the system to the state it was in when shipped.






34. Before using recovery tools - try other methods to resolve the problem including removing problematic ____ or ____.






35. You can start the restore from within Windows - or by booting to the installation disc. For ERD - choose the repair option and select the ____ process.






36. You can use the Recovery Console to ____ and ____ drives. Repair a corrupted master boot record - Rebuild BOOT.INI files






37. To create a parallel installation - install Windows to a different ____ on the existing hard drive (such as C:Windows2).






38. In Windows Vista/7 - you can use the ____ feature to restore files. Using this is often the fastest way to recover lost - modified - or corrupt files.






39. Any applications and user data files added since the system was shipped will be ____ when using the recovery disc/partition. If possible - back up any data accessible on the hard disk before performing the recovery.






40. Be aware when using a parallel installation that ____ will need to be reinstalled for the new installation.






41. With Windows Vista/7 - the ____ option performs checks (and repairs) automatically.






42. You can use the ____ process included in Windows setup to automatically fix problems that keep Windows from booting. If you cannot boot into Windows normally using any other method - boot from the installation disc and repair the installation.






43. If you purchased your system from a major manufacturer - you might not have received a Windows installation disc. For recovery purposes - your system will instead have shipped with a ____ disc or recovery files on a special hard disk partition.






44. You can use the Recovery Console to ____ corrupt or incorrect files (such as repairing a corrupt registry or restoring corrupt operating system files).






45. Complete PC Restore in Windows Vista/7 restores all of the volumes you selected during the backup - including all ___ on those volumes. You cannot restore individual files from a complete PC backup.






46. Be aware when using a parallel installation that if you can repair the original installation of Windows - you can ____ into either copy.






47. To create a parallel installation - add a second ____ drive to your system and install Windows on the new disk.






48. ____ procedures are necessary when you are unable to boot the computer - or when you can boot the computer but a problem that you cannot otherwise solve prevents it from working properly.






49. For ESD/ASR - you will need the Windows installation ____ - the backup set - and the ERD/ASR diskette that was created for that system (you cannot use a diskette that was created for a different system). Insert the diskette only when instructed by th






50. Before using recovery tools - try other methods to resolve the problem including booting into ____ to disable devices or roll back drivers.