Test your basic knowledge |

Comptia A +: System Recovery

Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The ____ is a command line utility you can use to diagnose and repair system problems when you are unable to start the computer in any other way.






2. In a parallel installation situation - if the hard disk has multiple partitions - install Windows onto a different ____.






3. If you purchased your system from a major manufacturer - you might not have received a Windows installation disc. For recovery purposes - your system will instead have shipped with a ____ disc or recovery files on a special hard disk partition.






4. The restore process ____ (or erases) hard drives - destroying all existing data.






5. To restore a file to a previous version - edit the ____ and use the Previous Versions tab to select the version you want to restore.






6. The repair process 1) ____ and repairs the boot sector.






7. When you restore files from a backup - you restore the file as it existed when the backup was taken. For Windows Vista/7 - use the ____ tool. You can restore individual files or complete folders from the backup.






8. The recovery disc/partition process typically ____ the hard drive to perform the recovery.






9. Be aware when using a parallel installation that if you can repair the original installation of Windows - you can ____ into either copy.






10. For ESD/ASR - you will need the Windows installation ____ - the backup set - and the ERD/ASR diskette that was created for that system (you cannot use a diskette that was created for a different system). Insert the diskette only when instructed by th






11. You can use the ____ process included in Windows setup to automatically fix problems that keep Windows from booting. If you cannot boot into Windows normally using any other method - boot from the installation disc and repair the installation.






12. Before using recovery tools - try other methods to resolve the problem including booting using the ____ boot option (if the problem is keeping you from logging on).






13. Complete PC Restore in Windows Vista/7 restores all of the volumes you selected during the backup - including all ___ on those volumes. You cannot restore individual files from a complete PC backup.






14. To run the Recovery Console - boot from the installation disc and choose the ____ option. On Windows 7/Vista - you will be given a menu of repair options; choose the command prompt option.






15. You can restore the original file overwriting the existing file - or restore it to a ____.






16. ____ procedures are necessary when you are unable to boot the computer - or when you can boot the computer but a problem that you cannot otherwise solve prevents it from working properly.






17. The best way to use the ____ is to research your problem at the Microsoft Web site from another system - then print the exact instructions for performing recovery procedures.






18. You can use the Recovery Console to ____ corrupt or incorrect files (such as repairing a corrupt registry or restoring corrupt operating system files).






19. On Windows Vista/7 - if you cannot boot at all - boot the computer from the ____ and repair the installation. Choose System Restore as the option to use.






20. To create a parallel installation - install Windows to a different ____ on the existing hard drive (such as C:Windows2).






21. If the system has a recovery partition - the partition might not be visible from within the ____. To use the recovery partition - edit the BIOS or boot using a special key combination as dictated by the manufacturer.






22. Be aware when using a parallel installation that ____ will need to be migrated or reconfigured.






23. When you restore files from a backup - you restore the file as it existed when the backup was taken. For Windows 2000/XP - use ____. You can restore individual files or complete folders from the backup.






24. Before using recovery tools - try other methods to resolve the problem including ____ drivers - applications - and operating system files.






25. Be aware when using a parallel installation that ____ is not modified during the installation.






26. Be aware when using a parallel installation that ____ will need to be reinstalled for the new installation.






27. If you are unable to repair the existing installation - you can restore your system using Emergency Repair Disk (ERD) for Windows 2000 - Automated System Recovery (ASR) for Windows XP - or ____ for Windows Vista/7.






28. If you cannot boot normally - boot into ____ and start System Restore from there.






29. In Windows Vista/7 - you can use the ____ feature to restore files. Using this is often the fastest way to recover lost - modified - or corrupt files.






30. If Windows cannot start and you need access to user data quickly - it could be faster to move the existing hard disk to another ____ to provide immediate access to user files.






31. In Windows 2000/XP - you can choose a ____ which performs the Repair installation checks automatically - or a manual repair to see the progress of each step.






32. Using the ____ restores the system to the state it was in when shipped.






33. You can use the ____ to read boot logs - enable and disable services - and read and write data to the hard disk drive.






34. On Windows XP/Vista/7 - you can use a ____ to restore your system to a previous time when things were working properly.






35. Before using recovery tools - try other methods to resolve the problem including removing problematic ____ or ____.






36. With a ____ installation - you create a new installation of Windows on the same system - allowing you to boot to the new installation and with access to the existing hard disks and hardware in the system.






37. You can start the restore from within Windows - or by booting to the installation disc. For ERD - choose the repair option and select the ____ process.






38. To restore a deleted file - view the ____ of the folder containing the file. On the Previous Versions tab - open a previous version of the folder to view its contents at that time.






39. To create a parallel installation - add a second ____ drive to your system and install Windows on the new disk.






40. Any applications and user data files added since the system was shipped will be ____ when using the recovery disc/partition. If possible - back up any data accessible on the hard disk before performing the recovery.






41. When using a restore point - system changes made since the restore point was taken are ____. Applications - device drivers - and patches will no longer be applied.






42. With Windows Vista/7 - the ____ option performs checks (and repairs) automatically.






43. Start System Restore you can - from within Windows - click Start/All Programs/Accessories/____/System Restore.






44. You can use the Recovery Console to ____ and ____ drives. Repair a corrupted master boot record - Rebuild BOOT.INI files






45. You can start the restore from within Windows - or by booting to the installation disc. For ASR - press ____ when prompted during the initialization process to start the recovery process.






46. When using a restore point - ____ is not affected; any files you have changed will still remain.






47. The repair process 3) compares the ____ for all Windows system files to make sure they match what's on the installation disc






48. The repair process 2) verifies that Windows ____ files exist and are correctly configured. Compares the checksum for all Windows system files to make sure they match what's on the installation disc






49. ERD/ASR only restores the ____; you will need to restore all user data following the ERD/ASR process.






50. To create a parallel installation - (do/do not) format the drive during installation.