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Test your basic knowledge |
Computer Repair
Start Test
Study First
Subject
:
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A preventive maintenance plan tends to evolve from a history or pattern of __________malfunctions within an organization.
CMOS/BIOS
Asymmetric encryption
Parallel Advanced Technology Attachment: PATA
Computer maintenance
2. Five possible questions that should be asked of a user who is experiencing computer problems: What had just happened? What recent changes did the user make? When did the computer __________? What error message do you see?
Category 5
Last worked
Boot record
Whenever changes are made
3. A table on a hard drive or floppy disk that tracks how space on a disk is used to store files.
Hard boot
Automatic
AppleTalk
File Allocation Table: FAT
4. Issues dial - hang up - reset - and other instructions to the modem. It is based on the Hayes command set.
Bridge
Recovery
Attention (AT) command set
Bootable disk
5. A________________CD can be used to boot a system and repair or reinstall Windows.
New Technology file system: NTFS
Recovery
POST
Automatic
6. Standard that specifies full SATA cabling for external disks.
Backward compatible
Hard Disk Drive: HDD
External SATA: eSATA
SCSI ID
7. This tool can be used to test a USB port.
Bootable disk
Loop-back plug
Integrated Device Electronics: IDE
Parallel Advanced Technology Attachment: PATA
8. Backs up user-selected files to tape. This backup does not reset the archive bit.
Copy backup
Cable tie
Hard boot
Boot record
9. A feature of system BIOS and hard drives that automatically identifies and configures a new drive in CMOS setup.
Autodetection
Computer Preventive Maintenance
Integrated Device Electronics: IDE
Basic disk
10. Physical connection between an interface processor or card - the data buses - and the power distribution buses inside a chassis.
ActiveX
Logical Unit Number: LUN
Cache
Backplane
11. The latest SCSI standard - serial SCSI - also called serial attached SCSI - allows for more than 15 devices on a single SCSI chain - uses smaller - longer - round cables - and uses smaller hard drive form factors that can support larger capacities th
Serial Attached SCSI: SAS
Enhanced Integrated Device Electronics: EIDE
Fault tolerance
Category 5
12. When troubleshooting a failed boot - if you do not see any lights or hear any noises - what hardware system do you first assume is at fault?
Loop-back plug
Asymmetric encryption
Adapter card
The electrical system
13. Is a type of drive imaging. It duplicates data on one drive to another drive and is used for fault tolerance.
Soft boot
Hard boot
Last worked
RAID 1
14. A fast interface between a host adapter and the CPU that can daisy chain as many as 7 or 15 devices on a single bus.
Small Computer System Interface: SCSI
Integrated Device Electronics: IDE
Serial Advanced Technology Attachment: SATA
C: drive
15. Involves restarting the computer by pressing the on/off switch. Stressful on computers.
80-conductor IDE cable
Serial Attached SCSI: SAS
Hard boot
Application Programming Interface (API)
16. A drive with one - two - or more platters - or disks that stack together and spin in unison inside a sealed metal housing that contains firmware to control reading and writing data to the drive and to communicate with the motherboard. The top and bot
Terminating resistor
Active partition
Host adapter
Magnetic hard drive
17. An interface standard - part of the IDE/ATA standards - that allows tape drives - CD-ROM drives - and other drives to be treated like an IDE hard drive by the system.
Advanced Technology Attachment Packet Interface: ATAPI
Recovery
Brownout
FAT12
18. The volume is assigned a drive letter (such as drive C: or drive D:) and is formatted using a file system. Also called simple volume.
External SATA: eSATA
SCSI ID
The primary partition
Computer maintenance
19. An older IDE cabling method that uses a 40-pin flat data cable or an 80-conductor cable and a 40-pin IDE connector.
The primary partition
Block mode
Basic disk
Parallel Advanced Technology Attachment: PATA
20. The advantages of ______________: To reduce the likelihood that the events that causes PC failures will occur and to lessen the damage if they do.
Computer Preventive Maintenance
Programmed Input/Output: PIO
Attention (AT) command set
Extended partition
21. The term__________refers to the computer bringing itself up to a working state without the user having to do anything but press the on button.
Bridge
Booting
Soft boot
Byte
22. A number from 0 to 15 assigned to each SCSI device attached to the daisy chain.
Application Programming Interface (API)
Low-level formatting
Bridge
SCSI ID
23. A number assigned to a logical device (such as a tray in a CD changer) that is part of a physical SCSI device - which is assigned a SCSI ID.
Autodetection
Soft boot
External SATA: eSATA
Logical Unit Number: LUN
24. Expansion card that increases the number of controllers and ports available on a computer.
Bit rate
Adapter card
Basic disk
Spanning
25. In Windows XP - you should choose the _______________setting for updates.
Automatic
Formatting
Backward compatible
Hard boot
26. Command used to check the integrity of files and folders on a hard drive by scanning the disk surface for physical errors.
CHKDSK
Formatting
Bootable disk
Advanced Technology Attachment Packet Interface: ATAPI
27. Data storage area that provides high-speed access for the system.
Loop-back plug
Logical Unit Number: LUN
Cable
Cache
28. Layer 7 of the OSI reference model. This layer provides services to application processes such as electronic mail - file transfer - and terminal emulation that are outside of the OSI model. The application layer identifies and establishes the availab
Parallel Advanced Technology Attachment: PATA
Application layer
Bit rate
Enhanced Integrated Device Electronics: EIDE
29. The ________________makes sure the computer meets the necessary system requirements and that all hardware is working properly before starting the remainder of the boot process.
Drive image
Cable
POST
File Allocation Table: FAT
30. An IDE cable that has 40 pins but uses 80 wires - 40 of which are ground wires designed to reduce crosstalk on the cable.
80-conductor IDE cable
ActiveX
Automatic Private IP Addressing (APIPA)
Boot record
31. A transfer mode that uses the CPU to transfer data from the hard drive to memory. This mode is slower than DMA mode.
Buffer
Fault tolerance
Small Computer System Interface: SCSI
Programmed Input/Output: PIO
32. A nonprofit organization dedicated to creating trade and communications standards.
American National Standards Institute: ANSI
Address Resolution Protocol (ARP)
Advanced Technology Extended (ATX) power connector
Programmed Input/Output: PIO
33. Cable that contains four pairs of wires - with a maximum data rate of 1 Gbps.
Head
Enhanced Integrated Device Electronics: EIDE
Category 5
Adapter card
34. Fastener used to bundle cables inside and outside of a computer.
Backward compatible
Address Resolution Protocol (ARP)
Cable tie
External SATA: eSATA
35. A single hard drive that works independently of other hard drives.
Basic disk
Byte
Booting
Whenever changes are made
36. A method of data transfer between hard drive and memory that allows multiple data transfers on a single software interrupt.
Power-On Self-Test
Block mode
Bus
Hot-swapping
37. To power up a computer from the off position.
Enhanced Integrated Device Electronics: EIDE
Cold boot
Computer maintenance
High-level formatting
38. Network with each computer
Self-Monitoring Analysis and Reporting Technology: S.M.A.R.T.
Extended partition
Bus topology
Loop-back plug
39. A set of tools - routines and protocols used to develop software applications that will be compatible with an operating system.
Drive image
Boot sequence
Application Programming Interface (API)
Loop-back plug
40. Discovers the local address (MAC address) of a station on the network when the IP address is known. End stations as well as routers use ARP to discover local addresses:
Accelerated Graphics Port (AGP)
Post Diagnostic
Attention (AT) command set
Address Resolution Protocol (ARP)
41. A drive that uses both solid state and magnetic technologies.
Autodetection
Hybrid hard drives
Bootable disk
RAID 0
42. Another name for the primary volume.
Simple volume
External SATA: eSATA
Integrated Device Electronics: IDE
Hot-swapping
43. Used to repair and reinstall Windows
Access Control List (ACL)
Extended partition
The primary partition
Recovery CDs
44. The resistor added at the end of a SCSI chain to dampen the voltage at the end of the chain.
Terminating resistor
Block mode
Nonvolatile Memory
Cable tie
45. The one bootable partition.
Active partition
Buffer
Cold boot
Power-On Self-Test
46. This can be divided into one or more logical drives. Each logical drive is assigned a drive letter (such as drive G:) and is formatted using its own file system.
Extended partition
Application Programming Interface (API)
Self-Monitoring Analysis and Reporting Technology: S.M.A.R.T.
Asymmetric encryption
47. You should write down or backup changes to CMOS/BIOS setup ____________________.
Logical Unit Number: LUN
CMOS/BIOS
American National Standards Institute: ANSI
Whenever changes are made
48. High-speed - 32-bit bus technology designed to support the acceleration of 3D computer graphics.
Soft boot
Accelerated Graphics Port (AGP)
Copy backup
Attention (AT) command set
49. Commonly called the host adapter. The host adapter is inserted into an expansion slot on the motherboard and is responsible for managing all devices on the SCSI bus. A host adapter can support both internal and external SCSI devices - using one conne
Block mode
SCSI host adapter card
RAID 5
Hybrid hard drives
50. The top or bottom surface of one platter on a hard drive. Each platter has two of these.
Parallel Advanced Technology Attachment: PATA
Head
Terminating resistor
ROM BIOS program