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Test your basic knowledge |
Computer Repair
Start Test
Study First
Subject
:
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Formatting performed by means of the DOS or Windows Format program (for example - FORMAT C:/S creates the boot record - FAT - and root directory on drive C and makes the drive bootable). Also called OS formatting.
High-level formatting
Cluster
Copy backup
C: drive
2. Media through which data is transferred from one part of a computer to another. The bus can be compared to a highway on which data travels within a computer.
Integrated Device Electronics: IDE
Cable tie
Drive image
Bus
3. How do you change a computer's Boot Sequence?
Adapter card
CMOS/BIOS
Bus topology
Solid State Device: SSD
4. A process (usually performed at the factory) that electronically creates the hard drive tracks and sectors and tests for bad spots on the disk surface.
Parallel Advanced Technology Attachment: PATA
Low-level formatting
Active partition
Loop-back plug
5. Hardware or software systems that can use interfaces and data from earlier versions of the system or with other systems. Also known as backward-compatible or backwards compatible.
Booting
Loop-back plug
Backward compatible
Hybrid hard drives
6. Five possible questions that should be asked of a user who is experiencing computer problems: What had just happened? What recent changes did the user make? When did the computer __________? What error message do you see?
Logical Unit Number: LUN
Hard boot
Redundant Array of Inexpensive Disks: RAID
Last worked
7. POST means __________________.
Power-On Self-Test
RAID 0
Adapter card
Drive image
8. Four Main Parts of the boot process: 1. BIOS checks hardware through POST. 2. The ___________ searches for and loads an OS. 3. The OS configures the system and completes its own loading. 4. The user executes application software.
External SATA: eSATA
Redundant Array of Inexpensive Disks: RAID
ROM BIOS program
POST
9. A sealed - magnetic coil device that moves across the surface of a disk either reading data from or writing data to the disk.
CHKDSK
Read/write head
Cluster
Parallel Advanced Technology Attachment: PATA
10. A fast interface between a host adapter and the CPU that can daisy chain as many as 7 or 15 devices on a single bus.
Whenever changes are made
Asymmetric encryption
RAID 5
Small Computer System Interface: SCSI
11. A number assigned to a logical device (such as a tray in a CD changer) that is part of a physical SCSI device - which is assigned a SCSI ID.
Integrated Device Electronics: IDE
Loop-back plug
Logical Unit Number: LUN
Cold boot
12. Network with each computer
Soft boot
Solid State Device: SSD
Bus topology
RAID 1
13. Backs up user-selected files to tape. This backup does not reset the archive bit.
Copy backup
Bridge
Whenever changes are made
Parallel Advanced Technology Attachment: PATA
14. The 12-bit wide - one-column file allocation table for a floppy disk - containing information about how each cluster or file allocation unit on the disk is currently used.
Power-On Self-Test
Booting
FAT12
ReadyDrive
15. Performed from the operating system - such as by pressing the key combination Ctrl+Alt+Del or by choosing a Restart option from the Shut Down dialog box. Less stressful on the computer.
Block mode
Soft boot
Head
External SATA: eSATA
16. The top or bottom surface of one platter on a hard drive. Each platter has two of these.
Head
Enhanced Integrated Device Electronics: EIDE
Backplane
80-conductor IDE cable
17. A hard drive whose disk controller is integrated into the drive - eliminating the need for a controller cable and thus increasing speed - as well as reducing price.
Boot record
Integrated Device Electronics: IDE
Host adapter
Parallel Advanced Technology Attachment: PATA
18. A computer's ability to respond to a fault or catastrophe - such as a hardware failure or power outage - so that data is not lost.
Cache
Fault tolerance
80-conductor IDE cable
Address Resolution Protocol (ARP)
19. A Data Link layer device that connects and passes frames between two network segments. The frames are filtered and forwarded using MAC addresses.
Bridge
Category 5
Computer maintenance
Attention (AT) command set
20. The latest SCSI standard - serial SCSI - also called serial attached SCSI - allows for more than 15 devices on a single SCSI chain - uses smaller - longer - round cables - and uses smaller hard drive form factors that can support larger capacities th
Byte
Computer Preventive Maintenance
Serial Attached SCSI: SAS
Simple volume
21. Involves restarting the computer by pressing the on/off switch. Stressful on computers.
Hard boot
Spanning
Hybrid hard drives
Booting
22. A standard for managing the interface between secondary storage devices and a computer system. A system can support up to six serial ATA and parallel ATA IDE devices or up to four parallel ATA IDE devices such as hard drives - CD-ROM drives - and DVD
Basic disk
Backward compatible
File system
Enhanced Integrated Device Electronics: EIDE
23. Fastener used to bundle cables inside and outside of a computer.
Block mode
Cable tie
Small Computer System Interface: SCSI
Bit rate
24. A___________________can be used to test a USB port.
Automatic Private IP Addressing (APIPA)
Whenever changes are made
Self-Monitoring Analysis and Reporting Technology: S.M.A.R.T.
Loop-back plug
25. Order of drives checked for an OS. Example: Floppy (1st) - CD-ROM (2nd) Hard Drive (3rd)
Boot sequence
Post Diagnostic
Extended partition
Integrated Device Electronics: IDE
26. This tool can be used to test a USB port.
Brownout
Automatic
Programmed Input/Output: PIO
Loop-back plug
27. An older IDE cabling method that uses a 40-pin flat data cable or an 80-conductor cable and a 40-pin IDE connector.
The electrical system
FAT12
Parallel Advanced Technology Attachment: PATA
Terminating resistor
28. An IDE cable that has 40 pins but uses 80 wires - 40 of which are ground wires designed to reduce crosstalk on the cable.
80-conductor IDE cable
Hot-swapping
Booting
Whenever changes are made
29. This can be divided into one or more logical drives. Each logical drive is assigned a drive letter (such as drive G:) and is formatted using its own file system.
Whenever changes are made
Extended partition
Backplane
Application Programming Interface (API)
30. A set of tools - routines and protocols used to develop software applications that will be compatible with an operating system.
File system
Loop-back plug
Parallel Advanced Technology Attachment: PATA
Application Programming Interface (API)
31. A self-monitoring technology whereby the BIOS monitors the health of the hard drive and warns of an impending failure.
Self-Monitoring Analysis and Reporting Technology: S.M.A.R.T.
Terminating resistor
Small Computer System Interface: SCSI
Bus topology
32. An interface standard - part of the IDE/ATA standards - that allows tape drives - CD-ROM drives - and other drives to be treated like an IDE hard drive by the system.
FAT12
External SATA: eSATA
Advanced Technology Attachment Packet Interface: ATAPI
Automatic
33. The volume is assigned a drive letter (such as drive C: or drive D:) and is formatted using a file system. Also called simple volume.
CHKDSK
The primary partition
ActiveX
Cable
34. A drive with no moving parts. Uses nonvolatile flash memory.
Loop-back plug
Solid State Device: SSD
Last worked
POST
35. When troubleshooting a failed boot - if you do not see any lights or hear any noises - what hardware system do you first assume is at fault?
Basic disk
Simple volume
Application layer
The electrical system
36. A________________CD can be used to boot a system and repair or reinstall Windows.
Recovery
SCSI host adapter card
POST
High-level formatting
37. A method of data transfer between hard drive and memory that allows multiple data transfers on a single software interrupt.
Advanced Technology Attachment Packet Interface: ATAPI
Cable
Block mode
AppleTalk
38. Protocol suite to network Macintosh computers. It is comprised of a comprehensive set of protocols that span the seven layers of the OSI reference model.
Whenever changes are made
Read/write head
Soft boot
AppleTalk
39. A single hard drive that works independently of other hard drives.
Advanced Technology Attachment Packet Interface: ATAPI
Cluster
Basic disk
Hard Disk Drive: HDD
40. A number from 0 to 15 assigned to each SCSI device attached to the daisy chain.
RAID 5
Terminating resistor
SCSI ID
Loop-back plug
41. The process - you specify the size of the partition and what file system it will use.
Beep codes
Nonvolatile Memory
Asymmetric encryption
Formatting
42. A table on a hard drive or floppy disk that tracks how space on a disk is used to store files.
Brownout
Active partition
File Allocation Table: FAT
Category 5
43. A nonprofit organization dedicated to creating trade and communications standards.
Fault tolerance
Cable tie
American National Standards Institute: ANSI
Cold boot
44. A drive that uses both solid state and magnetic technologies.
SCSI ID
Byte
Basic disk
Hybrid hard drives
45. A transfer mode that uses the CPU to transfer data from the hard drive to memory. This mode is slower than DMA mode.
Cold boot
Programmed Input/Output: PIO
Beep codes
Power-On Self-Test
46. Issues dial - hang up - reset - and other instructions to the modem. It is based on the Hayes command set.
New Technology file system: NTFS
File Allocation Table: FAT
Attention (AT) command set
Computer Preventive Maintenance
47. Stripes data across three or more drives and uses parity checking - so that if one drive fails - the other drives can re-create the data stored on the failed drive. Data is not duplicated - and - therefore - THIS makes better use of volume capacity.
FAT12
RAID 5
C: drive
Auxiliary (AUX) power connector
48. To power up a computer from the off position.
Serial Attached SCSI: SAS
The electrical system
Cold boot
New Technology file system: NTFS
49. __________________cards report computer errors and conflicts at POST.
Post Diagnostic
Autodetection
Beep codes
Whenever changes are made
50. The duplication of everything written to a hard drive.
Drive image
Enhanced Integrated Device Electronics: EIDE
Bootable disk
Bus topology