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Test your basic knowledge |
Computer Repair
Start Test
Study First
Subject
:
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Issues dial - hang up - reset - and other instructions to the modem. It is based on the Hayes command set.
High-level formatting
CMOS/BIOS
Attention (AT) command set
Loop-back plug
2. A nonprofit organization dedicated to creating trade and communications standards.
Power-On Self-Test
Address Resolution Protocol (ARP)
File system
American National Standards Institute: ANSI
3. A transfer mode that uses the CPU to transfer data from the hard drive to memory. This mode is slower than DMA mode.
Programmed Input/Output: PIO
CHKDSK
Bootable disk
Accelerated Graphics Port (AGP)
4. Storage area used for handling data in transit. Buffers are used in internetworking to compensate for differences in processing speed between network devices. Bursts of data can be stored in buffers until they can be handled by slower processing devi
Auxiliary (AUX) power connector
RAID 5
The primary partition
Buffer
5. Troubleshooting tool that allows the computer to boot from a disk when the hard drive will not boot.
Bootable disk
Copy backup
Backplane
Magnetic hard drive
6. This can be divided into one or more logical drives. Each logical drive is assigned a drive letter (such as drive G:) and is formatted using its own file system.
C: drive
Asymmetric encryption
Small Computer System Interface: SCSI
Extended partition
7. Fastener used to bundle cables inside and outside of a computer.
Cable tie
SCSI ID
Serial Attached SCSI: SAS
Integrated Device Electronics: IDE
8. Performed from the operating system - such as by pressing the key combination Ctrl+Alt+Del or by choosing a Restart option from the Shut Down dialog box. Less stressful on the computer.
Hot-swapping
Power-On Self-Test
Soft boot
SCSI ID
9. An older IDE cabling method that uses a 40-pin flat data cable or an 80-conductor cable and a 40-pin IDE connector.
Booting
Host adapter
Redundant Array of Inexpensive Disks: RAID
Parallel Advanced Technology Attachment: PATA
10. The first sector of a floppy disk or logical drive in a partition; it contains information about the disk or logical drive. On a hard drive - if the THING is in the active partition - then it is used to boot the OS. Also called boot sector.
Computer maintenance
Power-On Self-Test
Boot record
Enhanced Integrated Device Electronics: EIDE
11. 4- - 6- - or 8-pin connector that supplies extra voltage to the motherboard from the power supply.
Buffer
Auxiliary (AUX) power connector
ReadyDrive
ROM BIOS program
12. A sealed - magnetic coil device that moves across the surface of a disk either reading data from or writing data to the disk.
American National Standards Institute: ANSI
Read/write head
Power-On Self-Test
Parallel Advanced Technology Attachment: PATA
13. The volume is assigned a drive letter (such as drive C: or drive D:) and is formatted using a file system. Also called simple volume.
Loop-back plug
Cold boot
The primary partition
SCSI host adapter card
14. Cable that contains four pairs of wires - with a maximum data rate of 1 Gbps.
Self-Monitoring Analysis and Reporting Technology: S.M.A.R.T.
Category 5
Soft boot
Small Computer System Interface: SCSI
15. A drive with no moving parts. Uses nonvolatile flash memory.
High-level formatting
Loop-back plug
SCSI ID
Solid State Device: SSD
16. Memory that does not lose its data when the power is turned off.
Drive image
Fault tolerance
Nonvolatile Memory
Bus topology
17. The latest SCSI standard - serial SCSI - also called serial attached SCSI - allows for more than 15 devices on a single SCSI chain - uses smaller - longer - round cables - and uses smaller hard drive form factors that can support larger capacities th
Advanced Technology Extended (ATX)
Self-Monitoring Analysis and Reporting Technology: S.M.A.R.T.
Advanced Technology Extended (ATX) power connector
Serial Attached SCSI: SAS
18. Five possible questions that should be asked of a user who is experiencing computer problems: What had just happened? What recent changes did the user make? When did the computer __________? What error message do you see?
Address Resolution Protocol (ARP)
Last worked
Host adapter
Fault tolerance
19. Another name for the primary volume.
RAID 0
Category 5
Fault tolerance
Simple volume
20. You should write down or backup changes to CMOS/BIOS setup ____________________.
Whenever changes are made
CMOS/BIOS
Byte
American National Standards Institute: ANSI
21. Temporary drop in AC power.
Brownout
Auxiliary (AUX) power connector
Byte
Logical Unit Number: LUN
22. An interface standard - part of the IDE/ATA standards - that allows tape drives - CD-ROM drives - and other drives to be treated like an IDE hard drive by the system.
80-conductor IDE cable
Cache
Advanced Technology Attachment Packet Interface: ATAPI
Adapter card
23. Command used to check the integrity of files and folders on a hard drive by scanning the disk surface for physical errors.
Block mode
CHKDSK
File Allocation Table: FAT
Access Control List (ACL)
24. This tool can be used to test a USB port.
Category 5
Loop-back plug
Soft boot
CHKDSK
25. A computer's ability to respond to a fault or catastrophe - such as a hardware failure or power outage - so that data is not lost.
Head
Fault tolerance
Low-level formatting
Extended partition
26. A unit of measure that describes the size of a data file - the amount of space on a disk or other storage medium - or the amount of data being sent over a network. One byte consists of 8 bits of data.
Cache
Byte
Simple volume
Last worked
27. A number from 0 to 15 assigned to each SCSI device attached to the daisy chain.
Attention (AT) command set
Hot-swapping
SCSI ID
Logical Unit Number: LUN
28. The term__________refers to the computer bringing itself up to a working state without the user having to do anything but press the on button.
Advanced Technology Attachment Packet Interface: ATAPI
Hard boot
Booting
Drive image
29. Media through which data is transferred from one part of a computer to another. The bus can be compared to a highway on which data travels within a computer.
Autodetection
Extended partition
Bus
Loop-back plug
30. Discovers the local address (MAC address) of a station on the network when the IP address is known. End stations as well as routers use ARP to discover local addresses:
Basic disk
Serial Advanced Technology Attachment: SATA
Drive image
Address Resolution Protocol (ARP)
31. A drive with one - two - or more platters - or disks that stack together and spin in unison inside a sealed metal housing that contains firmware to control reading and writing data to the drive and to communicate with the motherboard. The top and bot
Automatic
Magnetic hard drive
Low-level formatting
C: drive
32. Set of conductors - bundled and sheathed together - made of insulated copper or optical fiber that transport signals and power between electrical devices.
Boot record
Advanced Technology Extended (ATX)
American National Standards Institute: ANSI
Cable
33. Backs up user-selected files to tape. This backup does not reset the archive bit.
Access Control List (ACL)
Copy backup
Asymmetric encryption
Cable
34. Used to repair and reinstall Windows
High-level formatting
ActiveX
Basic disk
Recovery CDs
35. A method of data transfer between hard drive and memory that allows multiple data transfers on a single software interrupt.
Block mode
Loop-back plug
Direct Memory Access: DMA
American National Standards Institute: ANSI
36. A self-monitoring technology whereby the BIOS monitors the health of the hard drive and warns of an impending failure.
Computer Preventive Maintenance
Self-Monitoring Analysis and Reporting Technology: S.M.A.R.T.
File Allocation Table: FAT
Host adapter
37. A table on a hard drive or floppy disk that tracks how space on a disk is used to store files.
Basic disk
File Allocation Table: FAT
Read/write head
Computer maintenance
38. Stripes data across three or more drives and uses parity checking - so that if one drive fails - the other drives can re-create the data stored on the failed drive. Data is not duplicated - and - therefore - THIS makes better use of volume capacity.
SCSI host adapter card
Application Programming Interface (API)
RAID 5
Simple volume
39. List managed by a network administrator that itemizes what a user is permitted to access and the type of access granted.
New Technology file system: NTFS
Access Control List (ACL)
Last worked
Host adapter
40. A Data Link layer device that connects and passes frames between two network segments. The frames are filtered and forwarded using MAC addresses.
Cable
Cold boot
Bridge
High-level formatting
41. The advantages of ______________: To reduce the likelihood that the events that causes PC failures will occur and to lessen the damage if they do.
RAID 1
Programmed Input/Output: PIO
SCSI host adapter card
Computer Preventive Maintenance
42. Standard that specifies full SATA cabling for external disks.
Byte
External SATA: eSATA
Cache
RAID 5
43. Generally the label for the first hard drive in a computer system. Drive A and Drive B are reserved for floppy drives. Drive B is rarely used on current computers.
Read/write head
Attention (AT) command set
External SATA: eSATA
C: drive
44. Four Main Parts of the boot process: 1. BIOS checks hardware through POST. 2. The ___________ searches for and loads an OS. 3. The OS configures the system and completes its own loading. 4. The user executes application software.
ROM BIOS program
Asymmetric encryption
FAT12
Post Diagnostic
45. Commonly called the host adapter. The host adapter is inserted into an expansion slot on the motherboard and is responsible for managing all devices on the SCSI bus. A host adapter can support both internal and external SCSI devices - using one conne
Parallel Advanced Technology Attachment: PATA
SCSI host adapter card
Solid State Device: SSD
Backward compatible
46. Windows Vista technology that supports a hybrid drive.
Spanning
ReadyDrive
Booting
Asymmetric encryption
47. A number assigned to a logical device (such as a tray in a CD changer) that is part of a physical SCSI device - which is assigned a SCSI ID.
ROM BIOS program
File Allocation Table: FAT
Logical Unit Number: LUN
Parallel Advanced Technology Attachment: PATA
48. Uses space from two or more physical disks to increase the disk space available for a single volume. THIS writes to the physical disks evenly across all disks so that no one disk receives all the activity - and therefore improves performance. Windows
RAID 5
Cluster
RAID 0
Loop-back plug
49. A single hard drive that works independently of other hard drives.
Basic disk
Advanced Technology Attachment Packet Interface: ATAPI
Spanning
New Technology file system: NTFS
50. An ATAPI cabling method that uses a narrower and more reliable cable than the 80-conductor cable.
Logical Unit Number: LUN
The electrical system
Serial Advanced Technology Attachment: SATA
Drive image