Test your basic knowledge |

Computer Repair

Subject : it-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Five possible questions that should be asked of a user who is experiencing computer problems: What had just happened? What recent changes did the user make? When did the computer __________? What error message do you see?






2. A sealed - magnetic coil device that moves across the surface of a disk either reading data from or writing data to the disk.






3. Temporary drop in AC power.






4. List managed by a network administrator that itemizes what a user is permitted to access and the type of access granted.






5. Network with each computer






6. Memory that does not lose its data when the power is turned off.






7. This can be divided into one or more logical drives. Each logical drive is assigned a drive letter (such as drive G:) and is formatted using its own file system.






8. To power up a computer from the off position.






9. Four Main Parts of the boot process: 1. BIOS checks hardware through POST. 2. The ___________ searches for and loads an OS. 3. The OS configures the system and completes its own loading. 4. The user executes application software.






10. A number assigned to a logical device (such as a tray in a CD changer) that is part of a physical SCSI device - which is assigned a SCSI ID.






11. The process - you specify the size of the partition and what file system it will use.






12. POST means __________________.






13. Troubleshooting tool that allows the computer to boot from a disk when the hard drive will not boot.






14. Also known as redundant array of independent disks: Technology uses an array of hard drives used to provide fault tolerance and/or improvement in performance.






15. The one bootable partition.






16. A preventive maintenance plan tends to evolve from a history or pattern of __________malfunctions within an organization.






17. Involves restarting the computer by pressing the on/off switch. Stressful on computers.






18. Physical connection between an interface processor or card - the data buses - and the power distribution buses inside a chassis.






19. A transfer mode used by devices - including the hard drive - to transfer data to memory without involving the CPU.






20. Uses space from two or more physical disks to increase the disk space available for a single volume. THIS writes to the physical disks evenly across all disks so that no one disk receives all the activity - and therefore improves performance. Windows






21. A self-monitoring technology whereby the BIOS monitors the health of the hard drive and warns of an impending failure.






22. A method of data transfer between hard drive and memory that allows multiple data transfers on a single software interrupt.






23. A nonprofit organization dedicated to creating trade and communications standards.






24. You should write down or backup changes to CMOS/BIOS setup ____________________.






25. In Windows XP - you should choose the _______________setting for updates.






26. Protocol suite to network Macintosh computers. It is comprised of a comprehensive set of protocols that span the seven layers of the OSI reference model.






27. How do you change a computer's Boot Sequence?






28. Formatting performed by means of the DOS or Windows Format program (for example - FORMAT C:/S creates the boot record - FAT - and root directory on drive C and makes the drive bootable). Also called OS formatting.






29. Generally the label for the first hard drive in a computer system. Drive A and Drive B are reserved for floppy drives. Drive B is rarely used on current computers.






30. A standard for managing the interface between secondary storage devices and a computer system. A system can support up to six serial ATA and parallel ATA IDE devices or up to four parallel ATA IDE devices such as hard drives - CD-ROM drives - and DVD






31. A feature of system BIOS and hard drives that automatically identifies and configures a new drive in CMOS setup.






32. The resistor added at the end of a SCSI chain to dampen the voltage at the end of the chain.






33. A number from 0 to 15 assigned to each SCSI device attached to the daisy chain.






34. Standard computer case form factor for modern computers.






35. A table on a hard drive or floppy disk that tracks how space on a disk is used to store files.






36. Performed from the operating system - such as by pressing the key combination Ctrl+Alt+Del or by choosing a Restart option from the Shut Down dialog box. Less stressful on the computer.






37. Windows Vista technology that supports a hybrid drive.






38. This is how the BIOS communicates errors during POST






39. A process (usually performed at the factory) that electronically creates the hard drive tracks and sectors and tests for bad spots on the disk surface.






40. Operating system feature that enables a computer to assign itself an address if it is unable to contact a DHCP server. The Internet Assigned Numbers Authority (IANA) has reserved private IP addresses in the range of 169.254.0.0 -169.254.255.255 for A






41. Applet or small program created by Microsoft to control interactivity on web pages that has to be downloaded to gain access to the full functionality.






42. One or more sectors that constitute the smallest unit of space on a disk for storing data (also referred to as a file allocation unit). Files are written to a disk as groups of whole clusters.






43. Having the ability to connect and disconnect a drive while the system is running. Also called hot-plugging.






44. Standard that specifies full SATA cabling for external disks.






45. An ATAPI cabling method that uses a narrower and more reliable cable than the 80-conductor cable.






46. Layer 7 of the OSI reference model. This layer provides services to application processes such as electronic mail - file transfer - and terminal emulation that are outside of the OSI model. The application layer identifies and establishes the availab






47. Commonly called the host adapter. The host adapter is inserted into an expansion slot on the motherboard and is responsible for managing all devices on the SCSI bus. A host adapter can support both internal and external SCSI devices - using one conne






48. 4- - 6- - or 8-pin connector that supplies extra voltage to the motherboard from the power supply.






49. Order of drives checked for an OS. Example: Floppy (1st) - CD-ROM (2nd) Hard Drive (3rd)






50. A unit of measure that describes the size of a data file - the amount of space on a disk or other storage medium - or the amount of data being sent over a network. One byte consists of 8 bits of data.