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Test your basic knowledge |
Computer Repair
Start Test
Study First
Subject
:
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A computer's ability to respond to a fault or catastrophe - such as a hardware failure or power outage - so that data is not lost.
File system
Accelerated Graphics Port (AGP)
Cable tie
Fault tolerance
2. Five possible questions that should be asked of a user who is experiencing computer problems: What had just happened? What recent changes did the user make? When did the computer __________? What error message do you see?
Last worked
Address Resolution Protocol (ARP)
ReadyDrive
Booting
3. Also known as redundant array of independent disks: Technology uses an array of hard drives used to provide fault tolerance and/or improvement in performance.
Basic disk
Block mode
Redundant Array of Inexpensive Disks: RAID
Read/write head
4. Layer 7 of the OSI reference model. This layer provides services to application processes such as electronic mail - file transfer - and terminal emulation that are outside of the OSI model. The application layer identifies and establishes the availab
Cold boot
Application layer
Boot sequence
Automatic Private IP Addressing (APIPA)
5. A hard drive whose disk controller is integrated into the drive - eliminating the need for a controller cable and thus increasing speed - as well as reducing price.
Small Computer System Interface: SCSI
Integrated Device Electronics: IDE
File Allocation Table: FAT
Head
6. This is how the BIOS communicates errors during POST
Loop-back plug
Beep codes
Bridge
Recovery CDs
7. Memory that does not lose its data when the power is turned off.
Bus topology
Nonvolatile Memory
Advanced Technology Attachment Packet Interface: ATAPI
Application layer
8. The top or bottom surface of one platter on a hard drive. Each platter has two of these.
Head
Simple volume
Active partition
Integrated Device Electronics: IDE
9. Another name for the primary volume.
Computer maintenance
Advanced Technology Extended (ATX)
Automatic Private IP Addressing (APIPA)
Simple volume
10. A sealed - magnetic coil device that moves across the surface of a disk either reading data from or writing data to the disk.
Programmed Input/Output: PIO
Read/write head
Self-Monitoring Analysis and Reporting Technology: S.M.A.R.T.
Booting
11. When troubleshooting a failed boot - if you do not see any lights or hear any noises - what hardware system do you first assume is at fault?
The electrical system
Hard Disk Drive: HDD
Serial Advanced Technology Attachment: SATA
Boot sequence
12. Temporary drop in AC power.
Terminating resistor
Redundant Array of Inexpensive Disks: RAID
Brownout
Low-level formatting
13. A unit of measure that describes the size of a data file - the amount of space on a disk or other storage medium - or the amount of data being sent over a network. One byte consists of 8 bits of data.
Automatic Private IP Addressing (APIPA)
Byte
CHKDSK
RAID 5
14. A number from 0 to 15 assigned to each SCSI device attached to the daisy chain.
Backplane
Soft boot
Fault tolerance
SCSI ID
15. An IDE cable that has 40 pins but uses 80 wires - 40 of which are ground wires designed to reduce crosstalk on the cable.
Block mode
High-level formatting
Basic disk
80-conductor IDE cable
16. The advantages of ______________: To reduce the likelihood that the events that causes PC failures will occur and to lessen the damage if they do.
Computer Preventive Maintenance
Booting
File system
The electrical system
17. Applet or small program created by Microsoft to control interactivity on web pages that has to be downloaded to gain access to the full functionality.
Bit rate
Block mode
Active partition
ActiveX
18. A self-monitoring technology whereby the BIOS monitors the health of the hard drive and warns of an impending failure.
Advanced Technology Attachment Packet Interface: ATAPI
Bootable disk
Self-Monitoring Analysis and Reporting Technology: S.M.A.R.T.
New Technology file system: NTFS
19. A number assigned to a logical device (such as a tray in a CD changer) that is part of a physical SCSI device - which is assigned a SCSI ID.
POST
CHKDSK
Buffer
Logical Unit Number: LUN
20. Expansion card that increases the number of controllers and ports available on a computer.
Drive image
Bootable disk
Application Programming Interface (API)
Adapter card
21. A transfer mode used by devices - including the hard drive - to transfer data to memory without involving the CPU.
80-conductor IDE cable
Hard boot
Cache
Direct Memory Access: DMA
22. Most often called a hard drive - comes in two sizes for personal computers: the 2.5" size is used for laptop computers and the 3.5" size is used for desktops. In addition - a smaller 1.8" size (about the size of a credit card) hard drive is used in s
Recovery
Cable tie
Hard Disk Drive: HDD
SCSI host adapter card
23. One or more sectors that constitute the smallest unit of space on a disk for storing data (also referred to as a file allocation unit). Files are written to a disk as groups of whole clusters.
SCSI host adapter card
Soft boot
Cluster
Extended partition
24. Data storage area that provides high-speed access for the system.
Parallel Advanced Technology Attachment: PATA
Adapter card
RAID 5
Cache
25. __________________cards report computer errors and conflicts at POST.
Backplane
Hybrid hard drives
Post Diagnostic
Bridge
26. A single hard drive that works independently of other hard drives.
Advanced Technology Extended (ATX)
Parallel Advanced Technology Attachment: PATA
C: drive
Basic disk
27. Windows Vista technology that supports a hybrid drive.
ReadyDrive
Host adapter
Cable tie
RAID 5
28. Storage area used for handling data in transit. Buffers are used in internetworking to compensate for differences in processing speed between network devices. Bursts of data can be stored in buffers until they can be handled by slower processing devi
Buffer
80-conductor IDE cable
Drive image
CMOS/BIOS
29. Order of drives checked for an OS. Example: Floppy (1st) - CD-ROM (2nd) Hard Drive (3rd)
Boot sequence
Logical Unit Number: LUN
Bus
Serial Attached SCSI: SAS
30. A standard for managing the interface between secondary storage devices and a computer system. A system can support up to six serial ATA and parallel ATA IDE devices or up to four parallel ATA IDE devices such as hard drives - CD-ROM drives - and DVD
Enhanced Integrated Device Electronics: EIDE
Boot record
Post Diagnostic
Autodetection
31. Discovers the local address (MAC address) of a station on the network when the IP address is known. End stations as well as routers use ARP to discover local addresses:
Cluster
CHKDSK
Address Resolution Protocol (ARP)
The electrical system
32. A table on a hard drive or floppy disk that tracks how space on a disk is used to store files.
Brownout
Basic disk
File Allocation Table: FAT
Read/write head
33. An ATAPI cabling method that uses a narrower and more reliable cable than the 80-conductor cable.
Serial Advanced Technology Attachment: SATA
High-level formatting
Boot record
Post Diagnostic
34. The volume is assigned a drive letter (such as drive C: or drive D:) and is formatted using a file system. Also called simple volume.
The primary partition
CHKDSK
Redundant Array of Inexpensive Disks: RAID
Direct Memory Access: DMA
35. This can be divided into one or more logical drives. Each logical drive is assigned a drive letter (such as drive G:) and is formatted using its own file system.
RAID 5
Cache
Category 5
Extended partition
36. A drive with one - two - or more platters - or disks that stack together and spin in unison inside a sealed metal housing that contains firmware to control reading and writing data to the drive and to communicate with the motherboard. The top and bot
C: drive
Solid State Device: SSD
Magnetic hard drive
Terminating resistor
37. Involves restarting the computer by pressing the on/off switch. Stressful on computers.
File system
Hybrid hard drives
Hard boot
Boot sequence
38. A drive that uses both solid state and magnetic technologies.
Advanced Technology Attachment Packet Interface: ATAPI
Hybrid hard drives
Formatting
Terminating resistor
39. The duplication of everything written to a hard drive.
Host adapter
Drive image
Accelerated Graphics Port (AGP)
Recovery
40. An older IDE cabling method that uses a 40-pin flat data cable or an 80-conductor cable and a 40-pin IDE connector.
Self-Monitoring Analysis and Reporting Technology: S.M.A.R.T.
Loop-back plug
Post Diagnostic
Parallel Advanced Technology Attachment: PATA
41. A set of tools - routines and protocols used to develop software applications that will be compatible with an operating system.
Access Control List (ACL)
Application Programming Interface (API)
Bus
Enhanced Integrated Device Electronics: EIDE
42. Stripes data across three or more drives and uses parity checking - so that if one drive fails - the other drives can re-create the data stored on the failed drive. Data is not duplicated - and - therefore - THIS makes better use of volume capacity.
RAID 5
Cold boot
Hard boot
Advanced Technology Extended (ATX)
43. 20-pin or 24-pin internal power supply connector.
CMOS/BIOS
Advanced Technology Extended (ATX) power connector
ReadyDrive
Solid State Device: SSD
44. The latest SCSI standard - serial SCSI - also called serial attached SCSI - allows for more than 15 devices on a single SCSI chain - uses smaller - longer - round cables - and uses smaller hard drive form factors that can support larger capacities th
Serial Attached SCSI: SAS
Advanced Technology Extended (ATX) power connector
Programmed Input/Output: PIO
Cold boot
45. A transfer mode that uses the CPU to transfer data from the hard drive to memory. This mode is slower than DMA mode.
Autodetection
Automatic Private IP Addressing (APIPA)
Programmed Input/Output: PIO
Application Programming Interface (API)
46. Method for encrypting data on a network. Uses a private key for writing messages and a public key to decode the messages. Only the private key needs to be kept secret. Public keys can be distributed openly.
File Allocation Table: FAT
Asymmetric encryption
Integrated Device Electronics: IDE
The electrical system
47. Operating system feature that enables a computer to assign itself an address if it is unable to contact a DHCP server. The Internet Assigned Numbers Authority (IANA) has reserved private IP addresses in the range of 169.254.0.0 -169.254.255.255 for A
Automatic Private IP Addressing (APIPA)
Spanning
Byte
Accelerated Graphics Port (AGP)
48. The circuit board that controls a SCSI bus supporting as many as seven or fifteen separate devices. This device controls communication between the SCSI bus and the PC.
Brownout
Host adapter
Fault tolerance
Drive image
49. When two hard drives are configured as a single volume.
Spanning
Power-On Self-Test
Automatic
Last worked
50. Speed at which bits are transmitted - usually expressed in bits per second (bps).
Programmed Input/Output: PIO
The electrical system
Bit rate
Beep codes