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Test your basic knowledge |
Computer Repair
Start Test
Study First
Subject
:
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A hard drive whose disk controller is integrated into the drive - eliminating the need for a controller cable and thus increasing speed - as well as reducing price.
Integrated Device Electronics: IDE
Extended partition
The primary partition
Redundant Array of Inexpensive Disks: RAID
2. Another name for the primary volume.
Spanning
Hard Disk Drive: HDD
Simple volume
Automatic Private IP Addressing (APIPA)
3. The volume is assigned a drive letter (such as drive C: or drive D:) and is formatted using a file system. Also called simple volume.
Advanced Technology Attachment Packet Interface: ATAPI
The primary partition
Copy backup
Cluster
4. A method of data transfer between hard drive and memory that allows multiple data transfers on a single software interrupt.
Autodetection
Nonvolatile Memory
Address Resolution Protocol (ARP)
Block mode
5. Used to repair and reinstall Windows
File system
Copy backup
Recovery CDs
Enhanced Integrated Device Electronics: EIDE
6. Having the ability to connect and disconnect a drive while the system is running. Also called hot-plugging.
RAID 1
Hot-swapping
Category 5
Bit rate
7. Issues dial - hang up - reset - and other instructions to the modem. It is based on the Hayes command set.
Attention (AT) command set
Recovery
Whenever changes are made
Cluster
8. The top or bottom surface of one platter on a hard drive. Each platter has two of these.
Drive image
Head
Soft boot
Computer maintenance
9. Applet or small program created by Microsoft to control interactivity on web pages that has to be downloaded to gain access to the full functionality.
Drive image
ActiveX
Cold boot
Hard boot
10. The term__________refers to the computer bringing itself up to a working state without the user having to do anything but press the on button.
SCSI host adapter card
American National Standards Institute: ANSI
Integrated Device Electronics: IDE
Booting
11. A preventive maintenance plan tends to evolve from a history or pattern of __________malfunctions within an organization.
Post Diagnostic
Computer maintenance
File system
Advanced Technology Attachment Packet Interface: ATAPI
12. To power up a computer from the off position.
Recovery
Self-Monitoring Analysis and Reporting Technology: S.M.A.R.T.
Bus topology
Cold boot
13. A drive that uses both solid state and magnetic technologies.
Bus topology
Hybrid hard drives
Byte
Drive image
14. This tool can be used to test a USB port.
Active partition
ReadyDrive
Loop-back plug
Category 5
15. The overall structure an OS uses to name - store - and organize files on a drive. In it - a cluster is the smallest unit of space on a disk for storing a file and is made up of one or more sectors. A it tracks how these clusters are used for each fil
Automatic
Spanning
Attention (AT) command set
File system
16. Most often called a hard drive - comes in two sizes for personal computers: the 2.5" size is used for laptop computers and the 3.5" size is used for desktops. In addition - a smaller 1.8" size (about the size of a credit card) hard drive is used in s
Extended partition
Hard Disk Drive: HDD
Recovery CDs
Whenever changes are made
17. Speed at which bits are transmitted - usually expressed in bits per second (bps).
Loop-back plug
Bus
Bit rate
Access Control List (ACL)
18. A Data Link layer device that connects and passes frames between two network segments. The frames are filtered and forwarded using MAC addresses.
Bridge
Terminating resistor
Block mode
Self-Monitoring Analysis and Reporting Technology: S.M.A.R.T.
19. Five possible questions that should be asked of a user who is experiencing computer problems: What had just happened? What recent changes did the user make? When did the computer __________? What error message do you see?
FAT12
Last worked
Post Diagnostic
Buffer
20. Data storage area that provides high-speed access for the system.
Boot sequence
Recovery CDs
Cache
Last worked
21. A single hard drive that works independently of other hard drives.
Byte
Basic disk
RAID 5
File Allocation Table: FAT
22. Hardware or software systems that can use interfaces and data from earlier versions of the system or with other systems. Also known as backward-compatible or backwards compatible.
Hard boot
Serial Attached SCSI: SAS
SCSI ID
Backward compatible
23. A transfer mode that uses the CPU to transfer data from the hard drive to memory. This mode is slower than DMA mode.
ReadyDrive
Programmed Input/Output: PIO
Buffer
Soft boot
24. Fastener used to bundle cables inside and outside of a computer.
The electrical system
Cable tie
RAID 0
Magnetic hard drive
25. The latest SCSI standard - serial SCSI - also called serial attached SCSI - allows for more than 15 devices on a single SCSI chain - uses smaller - longer - round cables - and uses smaller hard drive form factors that can support larger capacities th
Cable
Attention (AT) command set
Serial Attached SCSI: SAS
Host adapter
26. 4- - 6- - or 8-pin connector that supplies extra voltage to the motherboard from the power supply.
Byte
Accelerated Graphics Port (AGP)
Fault tolerance
Auxiliary (AUX) power connector
27. A fast interface between a host adapter and the CPU that can daisy chain as many as 7 or 15 devices on a single bus.
Post Diagnostic
FAT12
Small Computer System Interface: SCSI
Adapter card
28. Troubleshooting tool that allows the computer to boot from a disk when the hard drive will not boot.
Terminating resistor
Bootable disk
Recovery CDs
Advanced Technology Extended (ATX)
29. Generally the label for the first hard drive in a computer system. Drive A and Drive B are reserved for floppy drives. Drive B is rarely used on current computers.
Basic disk
C: drive
CHKDSK
File Allocation Table: FAT
30. The advantages of ______________: To reduce the likelihood that the events that causes PC failures will occur and to lessen the damage if they do.
Formatting
Loop-back plug
Computer Preventive Maintenance
Computer maintenance
31. An older IDE cabling method that uses a 40-pin flat data cable or an 80-conductor cable and a 40-pin IDE connector.
Hard boot
Parallel Advanced Technology Attachment: PATA
External SATA: eSATA
Cable
32. Storage area used for handling data in transit. Buffers are used in internetworking to compensate for differences in processing speed between network devices. Bursts of data can be stored in buffers until they can be handled by slower processing devi
Recovery CDs
Backward compatible
Buffer
Integrated Device Electronics: IDE
33. Operating system feature that enables a computer to assign itself an address if it is unable to contact a DHCP server. The Internet Assigned Numbers Authority (IANA) has reserved private IP addresses in the range of 169.254.0.0 -169.254.255.255 for A
Small Computer System Interface: SCSI
Post Diagnostic
Cold boot
Automatic Private IP Addressing (APIPA)
34. A process (usually performed at the factory) that electronically creates the hard drive tracks and sectors and tests for bad spots on the disk surface.
Fault tolerance
Computer Preventive Maintenance
Low-level formatting
Application layer
35. A___________________can be used to test a USB port.
Address Resolution Protocol (ARP)
File system
Loop-back plug
Application Programming Interface (API)
36. __________________cards report computer errors and conflicts at POST.
Post Diagnostic
Cable tie
RAID 5
Bus
37. A table on a hard drive or floppy disk that tracks how space on a disk is used to store files.
The primary partition
Simple volume
File Allocation Table: FAT
Post Diagnostic
38. A self-monitoring technology whereby the BIOS monitors the health of the hard drive and warns of an impending failure.
Hard boot
Cold boot
Cache
Self-Monitoring Analysis and Reporting Technology: S.M.A.R.T.
39. Method for encrypting data on a network. Uses a private key for writing messages and a public key to decode the messages. Only the private key needs to be kept secret. Public keys can be distributed openly.
Application Programming Interface (API)
Asymmetric encryption
Host adapter
American National Standards Institute: ANSI
40. A feature of system BIOS and hard drives that automatically identifies and configures a new drive in CMOS setup.
ROM BIOS program
Access Control List (ACL)
Post Diagnostic
Autodetection
41. Also known as redundant array of independent disks: Technology uses an array of hard drives used to provide fault tolerance and/or improvement in performance.
Adapter card
Booting
Computer Preventive Maintenance
Redundant Array of Inexpensive Disks: RAID
42. This can be divided into one or more logical drives. Each logical drive is assigned a drive letter (such as drive G:) and is formatted using its own file system.
Extended partition
Low-level formatting
ROM BIOS program
Buffer
43. Memory that does not lose its data when the power is turned off.
Programmed Input/Output: PIO
Application layer
Direct Memory Access: DMA
Nonvolatile Memory
44. Involves restarting the computer by pressing the on/off switch. Stressful on computers.
Buffer
American National Standards Institute: ANSI
Booting
Hard boot
45. A file system designed to provide greater security and to support more storage capacity than the FAT32 file system.
Read/write head
Application Programming Interface (API)
New Technology file system: NTFS
Automatic Private IP Addressing (APIPA)
46. Protocol suite to network Macintosh computers. It is comprised of a comprehensive set of protocols that span the seven layers of the OSI reference model.
AppleTalk
Boot record
Host adapter
Beep codes
47. Physical connection between an interface processor or card - the data buses - and the power distribution buses inside a chassis.
Nonvolatile Memory
Parallel Advanced Technology Attachment: PATA
Backplane
Block mode
48. When troubleshooting a failed boot - if you do not see any lights or hear any noises - what hardware system do you first assume is at fault?
Hybrid hard drives
Read/write head
Byte
The electrical system
49. An ATAPI cabling method that uses a narrower and more reliable cable than the 80-conductor cable.
Serial Advanced Technology Attachment: SATA
Active partition
External SATA: eSATA
Recovery CDs
50. Media through which data is transferred from one part of a computer to another. The bus can be compared to a highway on which data travels within a computer.
Integrated Device Electronics: IDE
Bus
Hybrid hard drives
Advanced Technology Extended (ATX)