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Test your basic knowledge |
Computer Repair
Start Test
Study First
Subject
:
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Formatting performed by means of the DOS or Windows Format program (for example - FORMAT C:/S creates the boot record - FAT - and root directory on drive C and makes the drive bootable). Also called OS formatting.
Autodetection
Power-On Self-Test
High-level formatting
The primary partition
2. A self-monitoring technology whereby the BIOS monitors the health of the hard drive and warns of an impending failure.
POST
Formatting
Backward compatible
Self-Monitoring Analysis and Reporting Technology: S.M.A.R.T.
3. In Windows XP - you should choose the _______________setting for updates.
Beep codes
Low-level formatting
Cache
Automatic
4. A file system designed to provide greater security and to support more storage capacity than the FAT32 file system.
ActiveX
Enhanced Integrated Device Electronics: EIDE
New Technology file system: NTFS
Bus
5. Used to repair and reinstall Windows
Automatic
Recovery CDs
Application layer
Redundant Array of Inexpensive Disks: RAID
6. POST means __________________.
RAID 1
Power-On Self-Test
Recovery CDs
ROM BIOS program
7. Five possible questions that should be asked of a user who is experiencing computer problems: What had just happened? What recent changes did the user make? When did the computer __________? What error message do you see?
Enhanced Integrated Device Electronics: EIDE
ROM BIOS program
FAT12
Last worked
8. A nonprofit organization dedicated to creating trade and communications standards.
Beep codes
ROM BIOS program
American National Standards Institute: ANSI
Soft boot
9. The latest SCSI standard - serial SCSI - also called serial attached SCSI - allows for more than 15 devices on a single SCSI chain - uses smaller - longer - round cables - and uses smaller hard drive form factors that can support larger capacities th
Serial Attached SCSI: SAS
Advanced Technology Attachment Packet Interface: ATAPI
Cold boot
POST
10. A drive with no moving parts. Uses nonvolatile flash memory.
Cache
Programmed Input/Output: PIO
Integrated Device Electronics: IDE
Solid State Device: SSD
11. A drive with one - two - or more platters - or disks that stack together and spin in unison inside a sealed metal housing that contains firmware to control reading and writing data to the drive and to communicate with the motherboard. The top and bot
Drive image
Accelerated Graphics Port (AGP)
Advanced Technology Attachment Packet Interface: ATAPI
Magnetic hard drive
12. A feature of system BIOS and hard drives that automatically identifies and configures a new drive in CMOS setup.
Autodetection
High-level formatting
Adapter card
Hybrid hard drives
13. Command used to check the integrity of files and folders on a hard drive by scanning the disk surface for physical errors.
CHKDSK
SCSI ID
Backward compatible
Redundant Array of Inexpensive Disks: RAID
14. A preventive maintenance plan tends to evolve from a history or pattern of __________malfunctions within an organization.
Integrated Device Electronics: IDE
Computer maintenance
Serial Advanced Technology Attachment: SATA
Whenever changes are made
15. Data storage area that provides high-speed access for the system.
Cache
Post Diagnostic
Buffer
Computer maintenance
16. __________________cards report computer errors and conflicts at POST.
Post Diagnostic
Cluster
ROM BIOS program
Booting
17. Operating system feature that enables a computer to assign itself an address if it is unable to contact a DHCP server. The Internet Assigned Numbers Authority (IANA) has reserved private IP addresses in the range of 169.254.0.0 -169.254.255.255 for A
Automatic Private IP Addressing (APIPA)
Adapter card
Beep codes
POST
18. The overall structure an OS uses to name - store - and organize files on a drive. In it - a cluster is the smallest unit of space on a disk for storing a file and is made up of one or more sectors. A it tracks how these clusters are used for each fil
File system
Low-level formatting
Bus
Loop-back plug
19. The advantages of ______________: To reduce the likelihood that the events that causes PC failures will occur and to lessen the damage if they do.
Cable
Advanced Technology Attachment Packet Interface: ATAPI
Computer Preventive Maintenance
Magnetic hard drive
20. The resistor added at the end of a SCSI chain to dampen the voltage at the end of the chain.
Terminating resistor
Computer Preventive Maintenance
Basic disk
Post Diagnostic
21. Applet or small program created by Microsoft to control interactivity on web pages that has to be downloaded to gain access to the full functionality.
Integrated Device Electronics: IDE
ActiveX
Auxiliary (AUX) power connector
Serial Advanced Technology Attachment: SATA
22. A process (usually performed at the factory) that electronically creates the hard drive tracks and sectors and tests for bad spots on the disk surface.
Computer Preventive Maintenance
Redundant Array of Inexpensive Disks: RAID
Low-level formatting
Soft boot
23. Temporary drop in AC power.
Fault tolerance
Brownout
Accelerated Graphics Port (AGP)
Automatic
24. Troubleshooting tool that allows the computer to boot from a disk when the hard drive will not boot.
Auxiliary (AUX) power connector
Bootable disk
ROM BIOS program
Cache
25. Method for encrypting data on a network. Uses a private key for writing messages and a public key to decode the messages. Only the private key needs to be kept secret. Public keys can be distributed openly.
Integrated Device Electronics: IDE
Asymmetric encryption
Extended partition
Bootable disk
26. One or more sectors that constitute the smallest unit of space on a disk for storing data (also referred to as a file allocation unit). Files are written to a disk as groups of whole clusters.
Basic disk
Loop-back plug
Formatting
Cluster
27. A set of tools - routines and protocols used to develop software applications that will be compatible with an operating system.
CHKDSK
Application Programming Interface (API)
Bus
Extended partition
28. Uses space from two or more physical disks to increase the disk space available for a single volume. THIS writes to the physical disks evenly across all disks so that no one disk receives all the activity - and therefore improves performance. Windows
Copy backup
RAID 0
Basic disk
Extended partition
29. Protocol suite to network Macintosh computers. It is comprised of a comprehensive set of protocols that span the seven layers of the OSI reference model.
CMOS/BIOS
AppleTalk
Direct Memory Access: DMA
Advanced Technology Extended (ATX) power connector
30. Storage area used for handling data in transit. Buffers are used in internetworking to compensate for differences in processing speed between network devices. Bursts of data can be stored in buffers until they can be handled by slower processing devi
Small Computer System Interface: SCSI
Hot-swapping
Buffer
Whenever changes are made
31. A number assigned to a logical device (such as a tray in a CD changer) that is part of a physical SCSI device - which is assigned a SCSI ID.
Programmed Input/Output: PIO
Buffer
Logical Unit Number: LUN
Extended partition
32. A computer's ability to respond to a fault or catastrophe - such as a hardware failure or power outage - so that data is not lost.
Fault tolerance
Simple volume
Direct Memory Access: DMA
Adapter card
33. Issues dial - hang up - reset - and other instructions to the modem. It is based on the Hayes command set.
Magnetic hard drive
Attention (AT) command set
Recovery CDs
CMOS/BIOS
34. Order of drives checked for an OS. Example: Floppy (1st) - CD-ROM (2nd) Hard Drive (3rd)
Boot sequence
Advanced Technology Extended (ATX)
RAID 5
Hard Disk Drive: HDD
35. The process - you specify the size of the partition and what file system it will use.
Formatting
Soft boot
Host adapter
Read/write head
36. Most often called a hard drive - comes in two sizes for personal computers: the 2.5" size is used for laptop computers and the 3.5" size is used for desktops. In addition - a smaller 1.8" size (about the size of a credit card) hard drive is used in s
Hard Disk Drive: HDD
Drive image
Auxiliary (AUX) power connector
RAID 0
37. Hardware or software systems that can use interfaces and data from earlier versions of the system or with other systems. Also known as backward-compatible or backwards compatible.
Serial Advanced Technology Attachment: SATA
Computer maintenance
Beep codes
Backward compatible
38. Layer 7 of the OSI reference model. This layer provides services to application processes such as electronic mail - file transfer - and terminal emulation that are outside of the OSI model. The application layer identifies and establishes the availab
The primary partition
File Allocation Table: FAT
Accelerated Graphics Port (AGP)
Application layer
39. 20-pin or 24-pin internal power supply connector.
Advanced Technology Extended (ATX) power connector
Asymmetric encryption
AppleTalk
Magnetic hard drive
40. A drive that uses both solid state and magnetic technologies.
Buffer
Hybrid hard drives
Read/write head
Nonvolatile Memory
41. Expansion card that increases the number of controllers and ports available on a computer.
AppleTalk
Adapter card
Small Computer System Interface: SCSI
Access Control List (ACL)
42. Fastener used to bundle cables inside and outside of a computer.
Spanning
Cable tie
Active partition
Head
43. High-speed - 32-bit bus technology designed to support the acceleration of 3D computer graphics.
Accelerated Graphics Port (AGP)
Application Programming Interface (API)
Solid State Device: SSD
Simple volume
44. The volume is assigned a drive letter (such as drive C: or drive D:) and is formatted using a file system. Also called simple volume.
The primary partition
Access Control List (ACL)
Simple volume
RAID 0
45. A Data Link layer device that connects and passes frames between two network segments. The frames are filtered and forwarded using MAC addresses.
Integrated Device Electronics: IDE
Address Resolution Protocol (ARP)
Boot sequence
Bridge
46. The duplication of everything written to a hard drive.
Last worked
Drive image
Serial Advanced Technology Attachment: SATA
Backplane
47. A number from 0 to 15 assigned to each SCSI device attached to the daisy chain.
SCSI ID
Loop-back plug
Self-Monitoring Analysis and Reporting Technology: S.M.A.R.T.
Drive image
48. A hard drive whose disk controller is integrated into the drive - eliminating the need for a controller cable and thus increasing speed - as well as reducing price.
Beep codes
Advanced Technology Attachment Packet Interface: ATAPI
Attention (AT) command set
Integrated Device Electronics: IDE
49. The circuit board that controls a SCSI bus supporting as many as seven or fifteen separate devices. This device controls communication between the SCSI bus and the PC.
Access Control List (ACL)
Hot-swapping
Host adapter
Category 5
50. When two hard drives are configured as a single volume.
Advanced Technology Extended (ATX)
Magnetic hard drive
Spanning
Bootable disk