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Computer Repair
Start Test
Study First
Subject
:
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Most often called a hard drive - comes in two sizes for personal computers: the 2.5" size is used for laptop computers and the 3.5" size is used for desktops. In addition - a smaller 1.8" size (about the size of a credit card) hard drive is used in s
The electrical system
Solid State Device: SSD
Hard Disk Drive: HDD
Bus topology
2. Layer 7 of the OSI reference model. This layer provides services to application processes such as electronic mail - file transfer - and terminal emulation that are outside of the OSI model. The application layer identifies and establishes the availab
Application layer
The primary partition
C: drive
Loop-back plug
3. A unit of measure that describes the size of a data file - the amount of space on a disk or other storage medium - or the amount of data being sent over a network. One byte consists of 8 bits of data.
Automatic
Attention (AT) command set
Byte
AppleTalk
4. A self-monitoring technology whereby the BIOS monitors the health of the hard drive and warns of an impending failure.
Head
Cable
Automatic
Self-Monitoring Analysis and Reporting Technology: S.M.A.R.T.
5. A transfer mode used by devices - including the hard drive - to transfer data to memory without involving the CPU.
Read/write head
The primary partition
Direct Memory Access: DMA
Bus topology
6. A method of data transfer between hard drive and memory that allows multiple data transfers on a single software interrupt.
Block mode
New Technology file system: NTFS
Boot record
Logical Unit Number: LUN
7. When troubleshooting a failed boot - if you do not see any lights or hear any noises - what hardware system do you first assume is at fault?
Recovery CDs
The electrical system
Power-On Self-Test
SCSI ID
8. Order of drives checked for an OS. Example: Floppy (1st) - CD-ROM (2nd) Hard Drive (3rd)
Small Computer System Interface: SCSI
Head
Boot sequence
SCSI host adapter card
9. Expansion card that increases the number of controllers and ports available on a computer.
Backplane
Adapter card
Fault tolerance
Application Programming Interface (API)
10. The latest SCSI standard - serial SCSI - also called serial attached SCSI - allows for more than 15 devices on a single SCSI chain - uses smaller - longer - round cables - and uses smaller hard drive form factors that can support larger capacities th
Byte
Asymmetric encryption
Advanced Technology Attachment Packet Interface: ATAPI
Serial Attached SCSI: SAS
11. Media through which data is transferred from one part of a computer to another. The bus can be compared to a highway on which data travels within a computer.
Application Programming Interface (API)
Bus
The electrical system
Advanced Technology Extended (ATX)
12. When two hard drives are configured as a single volume.
CMOS/BIOS
SCSI host adapter card
Spanning
File Allocation Table: FAT
13. Command used to check the integrity of files and folders on a hard drive by scanning the disk surface for physical errors.
Hard boot
Simple volume
CHKDSK
Loop-back plug
14. A single hard drive that works independently of other hard drives.
Accelerated Graphics Port (AGP)
Basic disk
Power-On Self-Test
FAT12
15. Backs up user-selected files to tape. This backup does not reset the archive bit.
Serial Attached SCSI: SAS
Copy backup
High-level formatting
Loop-back plug
16. Data storage area that provides high-speed access for the system.
Computer maintenance
Cache
Computer Preventive Maintenance
Small Computer System Interface: SCSI
17. Physical connection between an interface processor or card - the data buses - and the power distribution buses inside a chassis.
Advanced Technology Attachment Packet Interface: ATAPI
Backward compatible
Byte
Backplane
18. An interface standard - part of the IDE/ATA standards - that allows tape drives - CD-ROM drives - and other drives to be treated like an IDE hard drive by the system.
Advanced Technology Attachment Packet Interface: ATAPI
ROM BIOS program
Automatic
Formatting
19. Commonly called the host adapter. The host adapter is inserted into an expansion slot on the motherboard and is responsible for managing all devices on the SCSI bus. A host adapter can support both internal and external SCSI devices - using one conne
Serial Attached SCSI: SAS
SCSI host adapter card
AppleTalk
Bridge
20. The duplication of everything written to a hard drive.
RAID 1
Cache
Bootable disk
Drive image
21. This is how the BIOS communicates errors during POST
ReadyDrive
Redundant Array of Inexpensive Disks: RAID
Attention (AT) command set
Beep codes
22. An IDE cable that has 40 pins but uses 80 wires - 40 of which are ground wires designed to reduce crosstalk on the cable.
Enhanced Integrated Device Electronics: EIDE
Category 5
80-conductor IDE cable
Head
23. You should write down or backup changes to CMOS/BIOS setup ____________________.
Spanning
Whenever changes are made
RAID 5
Parallel Advanced Technology Attachment: PATA
24. A file system designed to provide greater security and to support more storage capacity than the FAT32 file system.
Booting
CHKDSK
External SATA: eSATA
New Technology file system: NTFS
25. The overall structure an OS uses to name - store - and organize files on a drive. In it - a cluster is the smallest unit of space on a disk for storing a file and is made up of one or more sectors. A it tracks how these clusters are used for each fil
File system
RAID 5
Cluster
RAID 1
26. The term__________refers to the computer bringing itself up to a working state without the user having to do anything but press the on button.
Advanced Technology Attachment Packet Interface: ATAPI
Last worked
RAID 0
Booting
27. A computer's ability to respond to a fault or catastrophe - such as a hardware failure or power outage - so that data is not lost.
Advanced Technology Extended (ATX) power connector
American National Standards Institute: ANSI
Head
Fault tolerance
28. The circuit board that controls a SCSI bus supporting as many as seven or fifteen separate devices. This device controls communication between the SCSI bus and the PC.
Host adapter
Advanced Technology Extended (ATX) power connector
Application Programming Interface (API)
AppleTalk
29. The ________________makes sure the computer meets the necessary system requirements and that all hardware is working properly before starting the remainder of the boot process.
POST
Cache
SCSI ID
Block mode
30. A________________CD can be used to boot a system and repair or reinstall Windows.
Recovery
Backward compatible
Last worked
Attention (AT) command set
31. An ATAPI cabling method that uses a narrower and more reliable cable than the 80-conductor cable.
Cable tie
Application Programming Interface (API)
Buffer
Serial Advanced Technology Attachment: SATA
32. Cable that contains four pairs of wires - with a maximum data rate of 1 Gbps.
Advanced Technology Attachment Packet Interface: ATAPI
Backward compatible
ActiveX
Category 5
33. Memory that does not lose its data when the power is turned off.
Hard boot
Auxiliary (AUX) power connector
Bus
Nonvolatile Memory
34. One or more sectors that constitute the smallest unit of space on a disk for storing data (also referred to as a file allocation unit). Files are written to a disk as groups of whole clusters.
Backplane
C: drive
Cluster
Application layer
35. List managed by a network administrator that itemizes what a user is permitted to access and the type of access granted.
Bus
File Allocation Table: FAT
The primary partition
Access Control List (ACL)
36. A set of tools - routines and protocols used to develop software applications that will be compatible with an operating system.
Automatic Private IP Addressing (APIPA)
External SATA: eSATA
Integrated Device Electronics: IDE
Application Programming Interface (API)
37. A___________________can be used to test a USB port.
Computer maintenance
Active partition
File system
Loop-back plug
38. Discovers the local address (MAC address) of a station on the network when the IP address is known. End stations as well as routers use ARP to discover local addresses:
Address Resolution Protocol (ARP)
High-level formatting
Advanced Technology Extended (ATX)
ROM BIOS program
39. Having the ability to connect and disconnect a drive while the system is running. Also called hot-plugging.
Power-On Self-Test
ActiveX
Hot-swapping
Recovery CDs
40. Five possible questions that should be asked of a user who is experiencing computer problems: What had just happened? What recent changes did the user make? When did the computer __________? What error message do you see?
CMOS/BIOS
Last worked
Direct Memory Access: DMA
Host adapter
41. A drive with one - two - or more platters - or disks that stack together and spin in unison inside a sealed metal housing that contains firmware to control reading and writing data to the drive and to communicate with the motherboard. The top and bot
Cluster
Advanced Technology Attachment Packet Interface: ATAPI
Last worked
Magnetic hard drive
42. Standard computer case form factor for modern computers.
Bus
SCSI host adapter card
Spanning
Advanced Technology Extended (ATX)
43. This can be divided into one or more logical drives. Each logical drive is assigned a drive letter (such as drive G:) and is formatted using its own file system.
Serial Attached SCSI: SAS
Extended partition
Formatting
Programmed Input/Output: PIO
44. Storage area used for handling data in transit. Buffers are used in internetworking to compensate for differences in processing speed between network devices. Bursts of data can be stored in buffers until they can be handled by slower processing devi
Whenever changes are made
New Technology file system: NTFS
Buffer
Application Programming Interface (API)
45. The volume is assigned a drive letter (such as drive C: or drive D:) and is formatted using a file system. Also called simple volume.
High-level formatting
Recovery
The primary partition
File Allocation Table: FAT
46. Performed from the operating system - such as by pressing the key combination Ctrl+Alt+Del or by choosing a Restart option from the Shut Down dialog box. Less stressful on the computer.
Cache
Address Resolution Protocol (ARP)
Advanced Technology Extended (ATX) power connector
Soft boot
47. This tool can be used to test a USB port.
Backward compatible
Computer maintenance
Beep codes
Loop-back plug
48. Another name for the primary volume.
Hard boot
Host adapter
File Allocation Table: FAT
Simple volume
49. Network with each computer
Basic disk
Bus topology
Boot sequence
Parallel Advanced Technology Attachment: PATA
50. A sealed - magnetic coil device that moves across the surface of a disk either reading data from or writing data to the disk.
Read/write head
Category 5
Nonvolatile Memory
Automatic Private IP Addressing (APIPA)
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