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Test your basic knowledge |
Computer Repair
Start Test
Study First
Subject
:
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Most often called a hard drive - comes in two sizes for personal computers: the 2.5" size is used for laptop computers and the 3.5" size is used for desktops. In addition - a smaller 1.8" size (about the size of a credit card) hard drive is used in s
Brownout
Hard Disk Drive: HDD
ReadyDrive
Read/write head
2. Involves restarting the computer by pressing the on/off switch. Stressful on computers.
Enhanced Integrated Device Electronics: EIDE
Bit rate
Hard boot
Bootable disk
3. Uses space from two or more physical disks to increase the disk space available for a single volume. THIS writes to the physical disks evenly across all disks so that no one disk receives all the activity - and therefore improves performance. Windows
AppleTalk
Small Computer System Interface: SCSI
RAID 0
Auxiliary (AUX) power connector
4. Operating system feature that enables a computer to assign itself an address if it is unable to contact a DHCP server. The Internet Assigned Numbers Authority (IANA) has reserved private IP addresses in the range of 169.254.0.0 -169.254.255.255 for A
Drive image
Automatic Private IP Addressing (APIPA)
RAID 5
Self-Monitoring Analysis and Reporting Technology: S.M.A.R.T.
5. A unit of measure that describes the size of a data file - the amount of space on a disk or other storage medium - or the amount of data being sent over a network. One byte consists of 8 bits of data.
Last worked
Byte
New Technology file system: NTFS
AppleTalk
6. Layer 7 of the OSI reference model. This layer provides services to application processes such as electronic mail - file transfer - and terminal emulation that are outside of the OSI model. The application layer identifies and establishes the availab
Backplane
Soft boot
Application layer
C: drive
7. High-speed - 32-bit bus technology designed to support the acceleration of 3D computer graphics.
Booting
Serial Advanced Technology Attachment: SATA
Accelerated Graphics Port (AGP)
ROM BIOS program
8. Temporary drop in AC power.
FAT12
Brownout
Application Programming Interface (API)
Address Resolution Protocol (ARP)
9. Fastener used to bundle cables inside and outside of a computer.
Formatting
Cable tie
SCSI host adapter card
C: drive
10. The process - you specify the size of the partition and what file system it will use.
Hard boot
Formatting
Basic disk
Cable
11. An older IDE cabling method that uses a 40-pin flat data cable or an 80-conductor cable and a 40-pin IDE connector.
Parallel Advanced Technology Attachment: PATA
RAID 1
Application layer
Computer Preventive Maintenance
12. List managed by a network administrator that itemizes what a user is permitted to access and the type of access granted.
Access Control List (ACL)
Auxiliary (AUX) power connector
ROM BIOS program
SCSI host adapter card
13. Also known as redundant array of independent disks: Technology uses an array of hard drives used to provide fault tolerance and/or improvement in performance.
Logical Unit Number: LUN
Spanning
Host adapter
Redundant Array of Inexpensive Disks: RAID
14. Protocol suite to network Macintosh computers. It is comprised of a comprehensive set of protocols that span the seven layers of the OSI reference model.
Byte
Power-On Self-Test
AppleTalk
Integrated Device Electronics: IDE
15. Used to repair and reinstall Windows
Computer Preventive Maintenance
Simple volume
Recovery CDs
External SATA: eSATA
16. A drive that uses both solid state and magnetic technologies.
Hybrid hard drives
Block mode
Read/write head
Parallel Advanced Technology Attachment: PATA
17. A number from 0 to 15 assigned to each SCSI device attached to the daisy chain.
Category 5
Buffer
SCSI ID
Post Diagnostic
18. A sealed - magnetic coil device that moves across the surface of a disk either reading data from or writing data to the disk.
Head
Redundant Array of Inexpensive Disks: RAID
Small Computer System Interface: SCSI
Read/write head
19. The one bootable partition.
Active partition
Cold boot
Category 5
C: drive
20. Troubleshooting tool that allows the computer to boot from a disk when the hard drive will not boot.
Bus
Hot-swapping
Bus topology
Bootable disk
21. A transfer mode that uses the CPU to transfer data from the hard drive to memory. This mode is slower than DMA mode.
Bit rate
RAID 0
Magnetic hard drive
Programmed Input/Output: PIO
22. Performed from the operating system - such as by pressing the key combination Ctrl+Alt+Del or by choosing a Restart option from the Shut Down dialog box. Less stressful on the computer.
Soft boot
SCSI host adapter card
File system
Nonvolatile Memory
23. A process (usually performed at the factory) that electronically creates the hard drive tracks and sectors and tests for bad spots on the disk surface.
Low-level formatting
Recovery
Terminating resistor
Bit rate
24. When troubleshooting a failed boot - if you do not see any lights or hear any noises - what hardware system do you first assume is at fault?
Extended partition
Byte
The electrical system
Host adapter
25. A preventive maintenance plan tends to evolve from a history or pattern of __________malfunctions within an organization.
Address Resolution Protocol (ARP)
Computer maintenance
American National Standards Institute: ANSI
Recovery
26. Five possible questions that should be asked of a user who is experiencing computer problems: What had just happened? What recent changes did the user make? When did the computer __________? What error message do you see?
ROM BIOS program
Access Control List (ACL)
Last worked
Beep codes
27. The resistor added at the end of a SCSI chain to dampen the voltage at the end of the chain.
Extended partition
American National Standards Institute: ANSI
Simple volume
Terminating resistor
28. Another name for the primary volume.
Last worked
Simple volume
Booting
Read/write head
29. POST means __________________.
Last worked
Power-On Self-Test
External SATA: eSATA
Automatic
30. Generally the label for the first hard drive in a computer system. Drive A and Drive B are reserved for floppy drives. Drive B is rarely used on current computers.
Recovery CDs
C: drive
Hybrid hard drives
Backward compatible
31. Physical connection between an interface processor or card - the data buses - and the power distribution buses inside a chassis.
File Allocation Table: FAT
Bus
Backplane
Bus topology
32. Standard computer case form factor for modern computers.
Beep codes
Advanced Technology Extended (ATX)
Hard boot
Boot record
33. A file system designed to provide greater security and to support more storage capacity than the FAT32 file system.
SCSI host adapter card
CMOS/BIOS
Last worked
New Technology file system: NTFS
34. Order of drives checked for an OS. Example: Floppy (1st) - CD-ROM (2nd) Hard Drive (3rd)
Boot sequence
Block mode
Small Computer System Interface: SCSI
Redundant Array of Inexpensive Disks: RAID
35. Issues dial - hang up - reset - and other instructions to the modem. It is based on the Hayes command set.
Basic disk
Bridge
Last worked
Attention (AT) command set
36. The overall structure an OS uses to name - store - and organize files on a drive. In it - a cluster is the smallest unit of space on a disk for storing a file and is made up of one or more sectors. A it tracks how these clusters are used for each fil
File system
Enhanced Integrated Device Electronics: EIDE
Accelerated Graphics Port (AGP)
Byte
37. A drive with no moving parts. Uses nonvolatile flash memory.
Integrated Device Electronics: IDE
Solid State Device: SSD
Fault tolerance
Beep codes
38. Four Main Parts of the boot process: 1. BIOS checks hardware through POST. 2. The ___________ searches for and loads an OS. 3. The OS configures the system and completes its own loading. 4. The user executes application software.
Integrated Device Electronics: IDE
SCSI host adapter card
ROM BIOS program
High-level formatting
39. Speed at which bits are transmitted - usually expressed in bits per second (bps).
SCSI ID
Formatting
Enhanced Integrated Device Electronics: EIDE
Bit rate
40. Data storage area that provides high-speed access for the system.
Cache
Computer Preventive Maintenance
SCSI host adapter card
Programmed Input/Output: PIO
41. A nonprofit organization dedicated to creating trade and communications standards.
American National Standards Institute: ANSI
Address Resolution Protocol (ARP)
Boot sequence
Low-level formatting
42. The volume is assigned a drive letter (such as drive C: or drive D:) and is formatted using a file system. Also called simple volume.
Beep codes
The primary partition
Parallel Advanced Technology Attachment: PATA
Application Programming Interface (API)
43. Formatting performed by means of the DOS or Windows Format program (for example - FORMAT C:/S creates the boot record - FAT - and root directory on drive C and makes the drive bootable). Also called OS formatting.
Booting
Host adapter
High-level formatting
Backward compatible
44. A method of data transfer between hard drive and memory that allows multiple data transfers on a single software interrupt.
Hard boot
Beep codes
Terminating resistor
Block mode
45. Is a type of drive imaging. It duplicates data on one drive to another drive and is used for fault tolerance.
CMOS/BIOS
Buffer
Nonvolatile Memory
RAID 1
46. A feature of system BIOS and hard drives that automatically identifies and configures a new drive in CMOS setup.
Cache
Auxiliary (AUX) power connector
Autodetection
Low-level formatting
47. Discovers the local address (MAC address) of a station on the network when the IP address is known. End stations as well as routers use ARP to discover local addresses:
Beep codes
Post Diagnostic
Fault tolerance
Address Resolution Protocol (ARP)
48. An IDE cable that has 40 pins but uses 80 wires - 40 of which are ground wires designed to reduce crosstalk on the cable.
80-conductor IDE cable
Brownout
Self-Monitoring Analysis and Reporting Technology: S.M.A.R.T.
Spanning
49. A________________CD can be used to boot a system and repair or reinstall Windows.
Solid State Device: SSD
Active partition
Accelerated Graphics Port (AGP)
Recovery
50. The duplication of everything written to a hard drive.
Power-On Self-Test
Asymmetric encryption
Drive image
American National Standards Institute: ANSI