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Computer Repair
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Study First
Subject
:
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. An ATAPI cabling method that uses a narrower and more reliable cable than the 80-conductor cable.
SCSI ID
Hard Disk Drive: HDD
Serial Advanced Technology Attachment: SATA
Hot-swapping
2. An interface standard - part of the IDE/ATA standards - that allows tape drives - CD-ROM drives - and other drives to be treated like an IDE hard drive by the system.
Basic disk
AppleTalk
Advanced Technology Attachment Packet Interface: ATAPI
Simple volume
3. Involves restarting the computer by pressing the on/off switch. Stressful on computers.
Low-level formatting
Hard Disk Drive: HDD
Hot-swapping
Hard boot
4. Uses space from two or more physical disks to increase the disk space available for a single volume. THIS writes to the physical disks evenly across all disks so that no one disk receives all the activity - and therefore improves performance. Windows
Nonvolatile Memory
Logical Unit Number: LUN
Application Programming Interface (API)
RAID 0
5. A drive with no moving parts. Uses nonvolatile flash memory.
Auxiliary (AUX) power connector
Solid State Device: SSD
Address Resolution Protocol (ARP)
Direct Memory Access: DMA
6. In Windows XP - you should choose the _______________setting for updates.
Automatic
Asymmetric encryption
Hybrid hard drives
Magnetic hard drive
7. A single hard drive that works independently of other hard drives.
Post Diagnostic
Basic disk
Direct Memory Access: DMA
Booting
8. The circuit board that controls a SCSI bus supporting as many as seven or fifteen separate devices. This device controls communication between the SCSI bus and the PC.
Host adapter
Copy backup
Drive image
File Allocation Table: FAT
9. The overall structure an OS uses to name - store - and organize files on a drive. In it - a cluster is the smallest unit of space on a disk for storing a file and is made up of one or more sectors. A it tracks how these clusters are used for each fil
Cluster
File system
Terminating resistor
Backward compatible
10. Method for encrypting data on a network. Uses a private key for writing messages and a public key to decode the messages. Only the private key needs to be kept secret. Public keys can be distributed openly.
Asymmetric encryption
Computer maintenance
Serial Advanced Technology Attachment: SATA
Bootable disk
11. 20-pin or 24-pin internal power supply connector.
Spanning
Backward compatible
Beep codes
Advanced Technology Extended (ATX) power connector
12. Five possible questions that should be asked of a user who is experiencing computer problems: What had just happened? What recent changes did the user make? When did the computer __________? What error message do you see?
Loop-back plug
Self-Monitoring Analysis and Reporting Technology: S.M.A.R.T.
Cluster
Last worked
13. Troubleshooting tool that allows the computer to boot from a disk when the hard drive will not boot.
Logical Unit Number: LUN
Fault tolerance
Advanced Technology Extended (ATX) power connector
Bootable disk
14. Operating system feature that enables a computer to assign itself an address if it is unable to contact a DHCP server. The Internet Assigned Numbers Authority (IANA) has reserved private IP addresses in the range of 169.254.0.0 -169.254.255.255 for A
POST
Automatic Private IP Addressing (APIPA)
Attention (AT) command set
Recovery
15. A transfer mode that uses the CPU to transfer data from the hard drive to memory. This mode is slower than DMA mode.
Magnetic hard drive
Application Programming Interface (API)
Self-Monitoring Analysis and Reporting Technology: S.M.A.R.T.
Programmed Input/Output: PIO
16. A fast interface between a host adapter and the CPU that can daisy chain as many as 7 or 15 devices on a single bus.
Small Computer System Interface: SCSI
Extended partition
Formatting
Logical Unit Number: LUN
17. Command used to check the integrity of files and folders on a hard drive by scanning the disk surface for physical errors.
Boot sequence
Asymmetric encryption
CHKDSK
Whenever changes are made
18. The advantages of ______________: To reduce the likelihood that the events that causes PC failures will occur and to lessen the damage if they do.
Formatting
Low-level formatting
Block mode
Computer Preventive Maintenance
19. Formatting performed by means of the DOS or Windows Format program (for example - FORMAT C:/S creates the boot record - FAT - and root directory on drive C and makes the drive bootable). Also called OS formatting.
ActiveX
High-level formatting
Bit rate
Hard Disk Drive: HDD
20. List managed by a network administrator that itemizes what a user is permitted to access and the type of access granted.
Hybrid hard drives
Access Control List (ACL)
New Technology file system: NTFS
Bridge
21. An IDE cable that has 40 pins but uses 80 wires - 40 of which are ground wires designed to reduce crosstalk on the cable.
Accelerated Graphics Port (AGP)
Block mode
POST
80-conductor IDE cable
22. Layer 7 of the OSI reference model. This layer provides services to application processes such as electronic mail - file transfer - and terminal emulation that are outside of the OSI model. The application layer identifies and establishes the availab
Soft boot
Access Control List (ACL)
Byte
Application layer
23. 4- - 6- - or 8-pin connector that supplies extra voltage to the motherboard from the power supply.
Extended partition
Auxiliary (AUX) power connector
Terminating resistor
Head
24. A self-monitoring technology whereby the BIOS monitors the health of the hard drive and warns of an impending failure.
Self-Monitoring Analysis and Reporting Technology: S.M.A.R.T.
Extended partition
80-conductor IDE cable
Terminating resistor
25. A set of tools - routines and protocols used to develop software applications that will be compatible with an operating system.
Application Programming Interface (API)
Backward compatible
Logical Unit Number: LUN
Cluster
26. A transfer mode used by devices - including the hard drive - to transfer data to memory without involving the CPU.
ActiveX
Direct Memory Access: DMA
Serial Advanced Technology Attachment: SATA
RAID 5
27. Storage area used for handling data in transit. Buffers are used in internetworking to compensate for differences in processing speed between network devices. Bursts of data can be stored in buffers until they can be handled by slower processing devi
RAID 1
Power-On Self-Test
Nonvolatile Memory
Buffer
28. This tool can be used to test a USB port.
Bootable disk
Loop-back plug
Automatic Private IP Addressing (APIPA)
Formatting
29. The latest SCSI standard - serial SCSI - also called serial attached SCSI - allows for more than 15 devices on a single SCSI chain - uses smaller - longer - round cables - and uses smaller hard drive form factors that can support larger capacities th
Serial Attached SCSI: SAS
Drive image
File system
Automatic Private IP Addressing (APIPA)
30. An older IDE cabling method that uses a 40-pin flat data cable or an 80-conductor cable and a 40-pin IDE connector.
Backward compatible
Head
Application layer
Parallel Advanced Technology Attachment: PATA
31. Hardware or software systems that can use interfaces and data from earlier versions of the system or with other systems. Also known as backward-compatible or backwards compatible.
File Allocation Table: FAT
Advanced Technology Extended (ATX) power connector
Bridge
Backward compatible
32. When two hard drives are configured as a single volume.
Bit rate
Accelerated Graphics Port (AGP)
Post Diagnostic
Spanning
33. Backs up user-selected files to tape. This backup does not reset the archive bit.
Spanning
Address Resolution Protocol (ARP)
Auxiliary (AUX) power connector
Copy backup
34. Applet or small program created by Microsoft to control interactivity on web pages that has to be downloaded to gain access to the full functionality.
Application Programming Interface (API)
Soft boot
Enhanced Integrated Device Electronics: EIDE
ActiveX
35. The duplication of everything written to a hard drive.
Application layer
CMOS/BIOS
Boot sequence
Drive image
36. Standard that specifies full SATA cabling for external disks.
Computer Preventive Maintenance
Auxiliary (AUX) power connector
External SATA: eSATA
FAT12
37. Fastener used to bundle cables inside and outside of a computer.
Parallel Advanced Technology Attachment: PATA
External SATA: eSATA
Cable tie
Programmed Input/Output: PIO
38. The top or bottom surface of one platter on a hard drive. Each platter has two of these.
Backplane
Head
Asymmetric encryption
Enhanced Integrated Device Electronics: EIDE
39. When troubleshooting a failed boot - if you do not see any lights or hear any noises - what hardware system do you first assume is at fault?
Application layer
The electrical system
RAID 1
Simple volume
40. Is a type of drive imaging. It duplicates data on one drive to another drive and is used for fault tolerance.
External SATA: eSATA
C: drive
Parallel Advanced Technology Attachment: PATA
RAID 1
41. Order of drives checked for an OS. Example: Floppy (1st) - CD-ROM (2nd) Hard Drive (3rd)
Integrated Device Electronics: IDE
High-level formatting
Boot sequence
Backward compatible
42. Data storage area that provides high-speed access for the system.
Spanning
Block mode
Cache
Cable tie
43. This can be divided into one or more logical drives. Each logical drive is assigned a drive letter (such as drive G:) and is formatted using its own file system.
Extended partition
Programmed Input/Output: PIO
External SATA: eSATA
Loop-back plug
44. A Data Link layer device that connects and passes frames between two network segments. The frames are filtered and forwarded using MAC addresses.
Programmed Input/Output: PIO
ROM BIOS program
Bridge
Post Diagnostic
45. Windows Vista technology that supports a hybrid drive.
Nonvolatile Memory
Drive image
Byte
ReadyDrive
46. Another name for the primary volume.
SCSI host adapter card
80-conductor IDE cable
Simple volume
Access Control List (ACL)
47. The one bootable partition.
Automatic Private IP Addressing (APIPA)
Automatic
CMOS/BIOS
Active partition
48. A number assigned to a logical device (such as a tray in a CD changer) that is part of a physical SCSI device - which is assigned a SCSI ID.
Bus
RAID 1
Logical Unit Number: LUN
Bus topology
49. Generally the label for the first hard drive in a computer system. Drive A and Drive B are reserved for floppy drives. Drive B is rarely used on current computers.
C: drive
Bridge
Parallel Advanced Technology Attachment: PATA
RAID 1
50. Used to repair and reinstall Windows
RAID 1
AppleTalk
Recovery CDs
High-level formatting
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