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Test your basic knowledge |
Computer Repair
Start Test
Study First
Subject
:
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The one bootable partition.
Magnetic hard drive
Active partition
RAID 0
Hybrid hard drives
2. A computer's ability to respond to a fault or catastrophe - such as a hardware failure or power outage - so that data is not lost.
Advanced Technology Attachment Packet Interface: ATAPI
Soft boot
Fault tolerance
Bus
3. The duplication of everything written to a hard drive.
Hot-swapping
Drive image
Hybrid hard drives
Cable tie
4. A drive with one - two - or more platters - or disks that stack together and spin in unison inside a sealed metal housing that contains firmware to control reading and writing data to the drive and to communicate with the motherboard. The top and bot
ROM BIOS program
The electrical system
Magnetic hard drive
Active partition
5. Performed from the operating system - such as by pressing the key combination Ctrl+Alt+Del or by choosing a Restart option from the Shut Down dialog box. Less stressful on the computer.
Bit rate
RAID 5
Bridge
Soft boot
6. A table on a hard drive or floppy disk that tracks how space on a disk is used to store files.
Head
Serial Advanced Technology Attachment: SATA
File Allocation Table: FAT
Low-level formatting
7. The volume is assigned a drive letter (such as drive C: or drive D:) and is formatted using a file system. Also called simple volume.
Cold boot
Programmed Input/Output: PIO
The primary partition
Recovery
8. Is a type of drive imaging. It duplicates data on one drive to another drive and is used for fault tolerance.
RAID 1
Advanced Technology Extended (ATX)
Cable tie
Formatting
9. The advantages of ______________: To reduce the likelihood that the events that causes PC failures will occur and to lessen the damage if they do.
Computer Preventive Maintenance
Backplane
Advanced Technology Attachment Packet Interface: ATAPI
Recovery CDs
10. Protocol suite to network Macintosh computers. It is comprised of a comprehensive set of protocols that span the seven layers of the OSI reference model.
Solid State Device: SSD
RAID 0
Power-On Self-Test
AppleTalk
11. One or more sectors that constitute the smallest unit of space on a disk for storing data (also referred to as a file allocation unit). Files are written to a disk as groups of whole clusters.
Hard boot
Computer maintenance
POST
Cluster
12. A preventive maintenance plan tends to evolve from a history or pattern of __________malfunctions within an organization.
Computer maintenance
Redundant Array of Inexpensive Disks: RAID
Post Diagnostic
Low-level formatting
13. To power up a computer from the off position.
Cold boot
Beep codes
Extended partition
Last worked
14. This is how the BIOS communicates errors during POST
Byte
Beep codes
Bootable disk
Attention (AT) command set
15. The overall structure an OS uses to name - store - and organize files on a drive. In it - a cluster is the smallest unit of space on a disk for storing a file and is made up of one or more sectors. A it tracks how these clusters are used for each fil
Cable
Bus topology
External SATA: eSATA
File system
16. A file system designed to provide greater security and to support more storage capacity than the FAT32 file system.
New Technology file system: NTFS
Spanning
ActiveX
External SATA: eSATA
17. A transfer mode that uses the CPU to transfer data from the hard drive to memory. This mode is slower than DMA mode.
Auxiliary (AUX) power connector
Recovery
Programmed Input/Output: PIO
Host adapter
18. A nonprofit organization dedicated to creating trade and communications standards.
Buffer
The primary partition
American National Standards Institute: ANSI
ActiveX
19. Backs up user-selected files to tape. This backup does not reset the archive bit.
Application Programming Interface (API)
Copy backup
Soft boot
Category 5
20. Set of conductors - bundled and sheathed together - made of insulated copper or optical fiber that transport signals and power between electrical devices.
Cache
Cable
New Technology file system: NTFS
Hot-swapping
21. A drive with no moving parts. Uses nonvolatile flash memory.
Solid State Device: SSD
Automatic Private IP Addressing (APIPA)
Asymmetric encryption
Enhanced Integrated Device Electronics: EIDE
22. A Data Link layer device that connects and passes frames between two network segments. The frames are filtered and forwarded using MAC addresses.
Programmed Input/Output: PIO
SCSI ID
RAID 1
Bridge
23. A number from 0 to 15 assigned to each SCSI device attached to the daisy chain.
SCSI ID
Loop-back plug
Terminating resistor
Soft boot
24. Formatting performed by means of the DOS or Windows Format program (for example - FORMAT C:/S creates the boot record - FAT - and root directory on drive C and makes the drive bootable). Also called OS formatting.
Beep codes
Accelerated Graphics Port (AGP)
Boot record
High-level formatting
25. __________________cards report computer errors and conflicts at POST.
Loop-back plug
Advanced Technology Extended (ATX)
The primary partition
Post Diagnostic
26. Memory that does not lose its data when the power is turned off.
Backplane
Serial Advanced Technology Attachment: SATA
Nonvolatile Memory
Whenever changes are made
27. A process (usually performed at the factory) that electronically creates the hard drive tracks and sectors and tests for bad spots on the disk surface.
Low-level formatting
Extended partition
Host adapter
American National Standards Institute: ANSI
28. The first sector of a floppy disk or logical drive in a partition; it contains information about the disk or logical drive. On a hard drive - if the THING is in the active partition - then it is used to boot the OS. Also called boot sector.
Basic disk
Serial Attached SCSI: SAS
Cable tie
Boot record
29. When troubleshooting a failed boot - if you do not see any lights or hear any noises - what hardware system do you first assume is at fault?
Formatting
The electrical system
Hybrid hard drives
CMOS/BIOS
30. Temporary drop in AC power.
Cold boot
Brownout
RAID 1
C: drive
31. The latest SCSI standard - serial SCSI - also called serial attached SCSI - allows for more than 15 devices on a single SCSI chain - uses smaller - longer - round cables - and uses smaller hard drive form factors that can support larger capacities th
SCSI ID
Serial Attached SCSI: SAS
High-level formatting
Serial Advanced Technology Attachment: SATA
32. Used to repair and reinstall Windows
Accelerated Graphics Port (AGP)
C: drive
ReadyDrive
Recovery CDs
33. Another name for the primary volume.
Extended partition
Simple volume
Recovery
Self-Monitoring Analysis and Reporting Technology: S.M.A.R.T.
34. How do you change a computer's Boot Sequence?
Hybrid hard drives
Loop-back plug
Cable tie
CMOS/BIOS
35. Windows Vista technology that supports a hybrid drive.
Advanced Technology Attachment Packet Interface: ATAPI
ReadyDrive
Active partition
Integrated Device Electronics: IDE
36. Standard that specifies full SATA cabling for external disks.
Automatic Private IP Addressing (APIPA)
High-level formatting
Parallel Advanced Technology Attachment: PATA
External SATA: eSATA
37. A feature of system BIOS and hard drives that automatically identifies and configures a new drive in CMOS setup.
Bus topology
Hard Disk Drive: HDD
Boot record
Autodetection
38. A transfer mode used by devices - including the hard drive - to transfer data to memory without involving the CPU.
Extended partition
80-conductor IDE cable
Direct Memory Access: DMA
File Allocation Table: FAT
39. An ATAPI cabling method that uses a narrower and more reliable cable than the 80-conductor cable.
Serial Advanced Technology Attachment: SATA
ReadyDrive
Cable
Computer maintenance
40. Five possible questions that should be asked of a user who is experiencing computer problems: What had just happened? What recent changes did the user make? When did the computer __________? What error message do you see?
Byte
Last worked
Extended partition
POST
41. Discovers the local address (MAC address) of a station on the network when the IP address is known. End stations as well as routers use ARP to discover local addresses:
Fault tolerance
Backplane
External SATA: eSATA
Address Resolution Protocol (ARP)
42. Involves restarting the computer by pressing the on/off switch. Stressful on computers.
Serial Attached SCSI: SAS
Automatic
Hard boot
Self-Monitoring Analysis and Reporting Technology: S.M.A.R.T.
43. This can be divided into one or more logical drives. Each logical drive is assigned a drive letter (such as drive G:) and is formatted using its own file system.
Backplane
External SATA: eSATA
Hot-swapping
Extended partition
44. Order of drives checked for an OS. Example: Floppy (1st) - CD-ROM (2nd) Hard Drive (3rd)
Copy backup
Spanning
Boot sequence
Power-On Self-Test
45. Issues dial - hang up - reset - and other instructions to the modem. It is based on the Hayes command set.
File system
Hybrid hard drives
Cable
Attention (AT) command set
46. Applet or small program created by Microsoft to control interactivity on web pages that has to be downloaded to gain access to the full functionality.
Boot record
Host adapter
Advanced Technology Extended (ATX) power connector
ActiveX
47. A___________________can be used to test a USB port.
Post Diagnostic
CMOS/BIOS
Loop-back plug
C: drive
48. Troubleshooting tool that allows the computer to boot from a disk when the hard drive will not boot.
Bit rate
Auxiliary (AUX) power connector
Terminating resistor
Bootable disk
49. An IDE cable that has 40 pins but uses 80 wires - 40 of which are ground wires designed to reduce crosstalk on the cable.
Hard boot
80-conductor IDE cable
RAID 1
Backplane
50. A unit of measure that describes the size of a data file - the amount of space on a disk or other storage medium - or the amount of data being sent over a network. One byte consists of 8 bits of data.
Byte
Enhanced Integrated Device Electronics: EIDE
Cable
Access Control List (ACL)