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Computer Repair
Start Test
Study First
Subject
:
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Media through which data is transferred from one part of a computer to another. The bus can be compared to a highway on which data travels within a computer.
Terminating resistor
Bus
Soft boot
Hard boot
2. Data storage area that provides high-speed access for the system.
Cold boot
Application Programming Interface (API)
American National Standards Institute: ANSI
Cache
3. Five possible questions that should be asked of a user who is experiencing computer problems: What had just happened? What recent changes did the user make? When did the computer __________? What error message do you see?
Last worked
File Allocation Table: FAT
The primary partition
Logical Unit Number: LUN
4. A sealed - magnetic coil device that moves across the surface of a disk either reading data from or writing data to the disk.
Read/write head
C: drive
Head
Adapter card
5. Method for encrypting data on a network. Uses a private key for writing messages and a public key to decode the messages. Only the private key needs to be kept secret. Public keys can be distributed openly.
Basic disk
Drive image
Asymmetric encryption
Enhanced Integrated Device Electronics: EIDE
6. Issues dial - hang up - reset - and other instructions to the modem. It is based on the Hayes command set.
Active partition
Auxiliary (AUX) power connector
RAID 1
Attention (AT) command set
7. Also known as redundant array of independent disks: Technology uses an array of hard drives used to provide fault tolerance and/or improvement in performance.
Attention (AT) command set
Redundant Array of Inexpensive Disks: RAID
Cold boot
Boot record
8. Used to repair and reinstall Windows
Adapter card
Read/write head
Access Control List (ACL)
Recovery CDs
9. A transfer mode used by devices - including the hard drive - to transfer data to memory without involving the CPU.
Terminating resistor
Direct Memory Access: DMA
Redundant Array of Inexpensive Disks: RAID
Whenever changes are made
10. Commonly called the host adapter. The host adapter is inserted into an expansion slot on the motherboard and is responsible for managing all devices on the SCSI bus. A host adapter can support both internal and external SCSI devices - using one conne
AppleTalk
Whenever changes are made
Boot sequence
SCSI host adapter card
11. This can be divided into one or more logical drives. Each logical drive is assigned a drive letter (such as drive G:) and is formatted using its own file system.
Extended partition
Access Control List (ACL)
Adapter card
Advanced Technology Extended (ATX)
12. Uses space from two or more physical disks to increase the disk space available for a single volume. THIS writes to the physical disks evenly across all disks so that no one disk receives all the activity - and therefore improves performance. Windows
Cable tie
RAID 0
Hot-swapping
Buffer
13. Operating system feature that enables a computer to assign itself an address if it is unable to contact a DHCP server. The Internet Assigned Numbers Authority (IANA) has reserved private IP addresses in the range of 169.254.0.0 -169.254.255.255 for A
FAT12
New Technology file system: NTFS
Automatic Private IP Addressing (APIPA)
Recovery
14. This is how the BIOS communicates errors during POST
ReadyDrive
Enhanced Integrated Device Electronics: EIDE
Solid State Device: SSD
Beep codes
15. How do you change a computer's Boot Sequence?
CMOS/BIOS
Beep codes
ReadyDrive
Automatic
16. Protocol suite to network Macintosh computers. It is comprised of a comprehensive set of protocols that span the seven layers of the OSI reference model.
Fault tolerance
CMOS/BIOS
Bit rate
AppleTalk
17. A________________CD can be used to boot a system and repair or reinstall Windows.
Bus
Loop-back plug
Recovery
RAID 1
18. __________________cards report computer errors and conflicts at POST.
Parallel Advanced Technology Attachment: PATA
Post Diagnostic
Serial Advanced Technology Attachment: SATA
External SATA: eSATA
19. Involves restarting the computer by pressing the on/off switch. Stressful on computers.
Boot sequence
Bus
Application layer
Hard boot
20. Network with each computer
Bus topology
Computer Preventive Maintenance
Serial Attached SCSI: SAS
Active partition
21. Performed from the operating system - such as by pressing the key combination Ctrl+Alt+Del or by choosing a Restart option from the Shut Down dialog box. Less stressful on the computer.
Soft boot
Programmed Input/Output: PIO
Loop-back plug
Application layer
22. Discovers the local address (MAC address) of a station on the network when the IP address is known. End stations as well as routers use ARP to discover local addresses:
Hot-swapping
Bit rate
Cold boot
Address Resolution Protocol (ARP)
23. Another name for the primary volume.
Simple volume
Boot record
Advanced Technology Attachment Packet Interface: ATAPI
Self-Monitoring Analysis and Reporting Technology: S.M.A.R.T.
24. A drive with no moving parts. Uses nonvolatile flash memory.
Solid State Device: SSD
RAID 1
Cluster
Block mode
25. Is a type of drive imaging. It duplicates data on one drive to another drive and is used for fault tolerance.
Redundant Array of Inexpensive Disks: RAID
Active partition
Access Control List (ACL)
RAID 1
26. The ________________makes sure the computer meets the necessary system requirements and that all hardware is working properly before starting the remainder of the boot process.
Terminating resistor
Application layer
Automatic
POST
27. A computer's ability to respond to a fault or catastrophe - such as a hardware failure or power outage - so that data is not lost.
Autodetection
The electrical system
Computer Preventive Maintenance
Fault tolerance
28. Storage area used for handling data in transit. Buffers are used in internetworking to compensate for differences in processing speed between network devices. Bursts of data can be stored in buffers until they can be handled by slower processing devi
The primary partition
ROM BIOS program
Drive image
Buffer
29. A method of data transfer between hard drive and memory that allows multiple data transfers on a single software interrupt.
Adapter card
Copy backup
Soft boot
Block mode
30. Hardware or software systems that can use interfaces and data from earlier versions of the system or with other systems. Also known as backward-compatible or backwards compatible.
Redundant Array of Inexpensive Disks: RAID
Backward compatible
Advanced Technology Extended (ATX)
Soft boot
31. 4- - 6- - or 8-pin connector that supplies extra voltage to the motherboard from the power supply.
Application layer
Advanced Technology Extended (ATX)
Formatting
Auxiliary (AUX) power connector
32. Troubleshooting tool that allows the computer to boot from a disk when the hard drive will not boot.
Formatting
Brownout
Boot sequence
Bootable disk
33. The latest SCSI standard - serial SCSI - also called serial attached SCSI - allows for more than 15 devices on a single SCSI chain - uses smaller - longer - round cables - and uses smaller hard drive form factors that can support larger capacities th
Serial Attached SCSI: SAS
ActiveX
Self-Monitoring Analysis and Reporting Technology: S.M.A.R.T.
Advanced Technology Extended (ATX) power connector
34. The resistor added at the end of a SCSI chain to dampen the voltage at the end of the chain.
Terminating resistor
Integrated Device Electronics: IDE
The primary partition
Recovery CDs
35. Four Main Parts of the boot process: 1. BIOS checks hardware through POST. 2. The ___________ searches for and loads an OS. 3. The OS configures the system and completes its own loading. 4. The user executes application software.
Enhanced Integrated Device Electronics: EIDE
ROM BIOS program
RAID 0
AppleTalk
36. A nonprofit organization dedicated to creating trade and communications standards.
C: drive
Solid State Device: SSD
American National Standards Institute: ANSI
Application layer
37. The duplication of everything written to a hard drive.
Application Programming Interface (API)
POST
CMOS/BIOS
Drive image
38. When troubleshooting a failed boot - if you do not see any lights or hear any noises - what hardware system do you first assume is at fault?
Magnetic hard drive
The electrical system
Asymmetric encryption
Hard Disk Drive: HDD
39. Standard that specifies full SATA cabling for external disks.
ROM BIOS program
Nonvolatile Memory
Byte
External SATA: eSATA
40. Cable that contains four pairs of wires - with a maximum data rate of 1 Gbps.
Self-Monitoring Analysis and Reporting Technology: S.M.A.R.T.
Category 5
Asymmetric encryption
Hot-swapping
41. A drive with one - two - or more platters - or disks that stack together and spin in unison inside a sealed metal housing that contains firmware to control reading and writing data to the drive and to communicate with the motherboard. The top and bot
Drive image
Last worked
Bit rate
Magnetic hard drive
42. A drive that uses both solid state and magnetic technologies.
Spanning
Hybrid hard drives
CMOS/BIOS
Bus
43. Speed at which bits are transmitted - usually expressed in bits per second (bps).
Bit rate
Buffer
Host adapter
Integrated Device Electronics: IDE
44. You should write down or backup changes to CMOS/BIOS setup ____________________.
CHKDSK
Whenever changes are made
Access Control List (ACL)
Direct Memory Access: DMA
45. A fast interface between a host adapter and the CPU that can daisy chain as many as 7 or 15 devices on a single bus.
POST
Small Computer System Interface: SCSI
Adapter card
Loop-back plug
46. This tool can be used to test a USB port.
Buffer
Hot-swapping
Bridge
Loop-back plug
47. The volume is assigned a drive letter (such as drive C: or drive D:) and is formatted using a file system. Also called simple volume.
Bit rate
File Allocation Table: FAT
Basic disk
The primary partition
48. An IDE cable that has 40 pins but uses 80 wires - 40 of which are ground wires designed to reduce crosstalk on the cable.
Buffer
Small Computer System Interface: SCSI
ReadyDrive
80-conductor IDE cable
49. Stripes data across three or more drives and uses parity checking - so that if one drive fails - the other drives can re-create the data stored on the failed drive. Data is not duplicated - and - therefore - THIS makes better use of volume capacity.
ReadyDrive
The electrical system
RAID 5
Fault tolerance
50. An older IDE cabling method that uses a 40-pin flat data cable or an 80-conductor cable and a 40-pin IDE connector.
Attention (AT) command set
Parallel Advanced Technology Attachment: PATA
Hard Disk Drive: HDD
Address Resolution Protocol (ARP)
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