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Test your basic knowledge |
Computer Repair
Start Test
Study First
Subject
:
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. To power up a computer from the off position.
Nonvolatile Memory
Cold boot
Active partition
Cable
2. The latest SCSI standard - serial SCSI - also called serial attached SCSI - allows for more than 15 devices on a single SCSI chain - uses smaller - longer - round cables - and uses smaller hard drive form factors that can support larger capacities th
Programmed Input/Output: PIO
Cluster
File Allocation Table: FAT
Serial Attached SCSI: SAS
3. A sealed - magnetic coil device that moves across the surface of a disk either reading data from or writing data to the disk.
Read/write head
The primary partition
New Technology file system: NTFS
Beep codes
4. An interface standard - part of the IDE/ATA standards - that allows tape drives - CD-ROM drives - and other drives to be treated like an IDE hard drive by the system.
Auxiliary (AUX) power connector
Advanced Technology Attachment Packet Interface: ATAPI
Category 5
Brownout
5. Media through which data is transferred from one part of a computer to another. The bus can be compared to a highway on which data travels within a computer.
The electrical system
Hybrid hard drives
Bus
Boot record
6. You should write down or backup changes to CMOS/BIOS setup ____________________.
Whenever changes are made
Advanced Technology Attachment Packet Interface: ATAPI
Cold boot
Boot sequence
7. Expansion card that increases the number of controllers and ports available on a computer.
Adapter card
Extended partition
High-level formatting
Solid State Device: SSD
8. Data storage area that provides high-speed access for the system.
Cache
Automatic
Enhanced Integrated Device Electronics: EIDE
Read/write head
9. Another name for the primary volume.
Simple volume
POST
Application Programming Interface (API)
Last worked
10. Generally the label for the first hard drive in a computer system. Drive A and Drive B are reserved for floppy drives. Drive B is rarely used on current computers.
Bit rate
C: drive
Backward compatible
Attention (AT) command set
11. The duplication of everything written to a hard drive.
Application layer
Drive image
Bootable disk
Recovery
12. Is a type of drive imaging. It duplicates data on one drive to another drive and is used for fault tolerance.
American National Standards Institute: ANSI
RAID 1
Advanced Technology Attachment Packet Interface: ATAPI
Fault tolerance
13. Order of drives checked for an OS. Example: Floppy (1st) - CD-ROM (2nd) Hard Drive (3rd)
Boot sequence
Bit rate
Hot-swapping
C: drive
14. Speed at which bits are transmitted - usually expressed in bits per second (bps).
Bit rate
Booting
Drive image
Head
15. The term__________refers to the computer bringing itself up to a working state without the user having to do anything but press the on button.
Hard Disk Drive: HDD
Booting
Read/write head
Post Diagnostic
16. Method for encrypting data on a network. Uses a private key for writing messages and a public key to decode the messages. Only the private key needs to be kept secret. Public keys can be distributed openly.
Advanced Technology Extended (ATX)
Asymmetric encryption
Head
Post Diagnostic
17. A________________CD can be used to boot a system and repair or reinstall Windows.
Bridge
Recovery
American National Standards Institute: ANSI
AppleTalk
18. The first sector of a floppy disk or logical drive in a partition; it contains information about the disk or logical drive. On a hard drive - if the THING is in the active partition - then it is used to boot the OS. Also called boot sector.
Bus topology
Recovery CDs
Boot record
Boot sequence
19. One or more sectors that constitute the smallest unit of space on a disk for storing data (also referred to as a file allocation unit). Files are written to a disk as groups of whole clusters.
Backplane
SCSI host adapter card
Cluster
RAID 1
20. This can be divided into one or more logical drives. Each logical drive is assigned a drive letter (such as drive G:) and is formatted using its own file system.
FAT12
Extended partition
High-level formatting
Direct Memory Access: DMA
21. The top or bottom surface of one platter on a hard drive. Each platter has two of these.
Head
External SATA: eSATA
Automatic
RAID 0
22. A table on a hard drive or floppy disk that tracks how space on a disk is used to store files.
Boot sequence
External SATA: eSATA
File Allocation Table: FAT
Direct Memory Access: DMA
23. A method of data transfer between hard drive and memory that allows multiple data transfers on a single software interrupt.
SCSI host adapter card
Active partition
Asymmetric encryption
Block mode
24. The circuit board that controls a SCSI bus supporting as many as seven or fifteen separate devices. This device controls communication between the SCSI bus and the PC.
Drive image
Cable tie
Host adapter
Booting
25. A drive with no moving parts. Uses nonvolatile flash memory.
Computer Preventive Maintenance
Cluster
Active partition
Solid State Device: SSD
26. When two hard drives are configured as a single volume.
Direct Memory Access: DMA
Brownout
Redundant Array of Inexpensive Disks: RAID
Spanning
27. The ________________makes sure the computer meets the necessary system requirements and that all hardware is working properly before starting the remainder of the boot process.
POST
Auxiliary (AUX) power connector
Logical Unit Number: LUN
Automatic
28. Troubleshooting tool that allows the computer to boot from a disk when the hard drive will not boot.
Category 5
Byte
File system
Bootable disk
29. When troubleshooting a failed boot - if you do not see any lights or hear any noises - what hardware system do you first assume is at fault?
C: drive
AppleTalk
Enhanced Integrated Device Electronics: EIDE
The electrical system
30. A nonprofit organization dedicated to creating trade and communications standards.
Access Control List (ACL)
Terminating resistor
Hybrid hard drives
American National Standards Institute: ANSI
31. A self-monitoring technology whereby the BIOS monitors the health of the hard drive and warns of an impending failure.
RAID 0
Terminating resistor
Self-Monitoring Analysis and Reporting Technology: S.M.A.R.T.
The electrical system
32. The 12-bit wide - one-column file allocation table for a floppy disk - containing information about how each cluster or file allocation unit on the disk is currently used.
Solid State Device: SSD
Address Resolution Protocol (ARP)
Serial Attached SCSI: SAS
FAT12
33. How do you change a computer's Boot Sequence?
Post Diagnostic
Cable
CMOS/BIOS
Accelerated Graphics Port (AGP)
34. A transfer mode used by devices - including the hard drive - to transfer data to memory without involving the CPU.
Recovery
Hard Disk Drive: HDD
Parallel Advanced Technology Attachment: PATA
Direct Memory Access: DMA
35. Memory that does not lose its data when the power is turned off.
Integrated Device Electronics: IDE
Power-On Self-Test
Nonvolatile Memory
Fault tolerance
36. Protocol suite to network Macintosh computers. It is comprised of a comprehensive set of protocols that span the seven layers of the OSI reference model.
Bus
AppleTalk
ROM BIOS program
Boot sequence
37. This is how the BIOS communicates errors during POST
Brownout
Extended partition
Beep codes
Auxiliary (AUX) power connector
38. Command used to check the integrity of files and folders on a hard drive by scanning the disk surface for physical errors.
CHKDSK
Active partition
POST
Loop-back plug
39. Issues dial - hang up - reset - and other instructions to the modem. It is based on the Hayes command set.
Magnetic hard drive
Extended partition
Attention (AT) command set
SCSI ID
40. Standard that specifies full SATA cabling for external disks.
Address Resolution Protocol (ARP)
External SATA: eSATA
Copy backup
Brownout
41. Temporary drop in AC power.
Enhanced Integrated Device Electronics: EIDE
Adapter card
Loop-back plug
Brownout
42. Operating system feature that enables a computer to assign itself an address if it is unable to contact a DHCP server. The Internet Assigned Numbers Authority (IANA) has reserved private IP addresses in the range of 169.254.0.0 -169.254.255.255 for A
Automatic Private IP Addressing (APIPA)
Hard boot
Advanced Technology Extended (ATX) power connector
POST
43. Having the ability to connect and disconnect a drive while the system is running. Also called hot-plugging.
The electrical system
Backward compatible
Hot-swapping
Nonvolatile Memory
44. A hard drive whose disk controller is integrated into the drive - eliminating the need for a controller cable and thus increasing speed - as well as reducing price.
Computer maintenance
C: drive
Power-On Self-Test
Integrated Device Electronics: IDE
45. A file system designed to provide greater security and to support more storage capacity than the FAT32 file system.
New Technology file system: NTFS
Programmed Input/Output: PIO
Active partition
C: drive
46. A computer's ability to respond to a fault or catastrophe - such as a hardware failure or power outage - so that data is not lost.
Extended partition
Fault tolerance
File Allocation Table: FAT
Recovery CDs
47. Five possible questions that should be asked of a user who is experiencing computer problems: What had just happened? What recent changes did the user make? When did the computer __________? What error message do you see?
Last worked
Head
Power-On Self-Test
Small Computer System Interface: SCSI
48. Set of conductors - bundled and sheathed together - made of insulated copper or optical fiber that transport signals and power between electrical devices.
Auxiliary (AUX) power connector
C: drive
Cable
Integrated Device Electronics: IDE
49. A number assigned to a logical device (such as a tray in a CD changer) that is part of a physical SCSI device - which is assigned a SCSI ID.
The primary partition
Serial Advanced Technology Attachment: SATA
Adapter card
Logical Unit Number: LUN
50. The resistor added at the end of a SCSI chain to dampen the voltage at the end of the chain.
Redundant Array of Inexpensive Disks: RAID
Auxiliary (AUX) power connector
Loop-back plug
Terminating resistor