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Test your basic knowledge |
Computer Repair
Start Test
Study First
Subject
:
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A drive with one - two - or more platters - or disks that stack together and spin in unison inside a sealed metal housing that contains firmware to control reading and writing data to the drive and to communicate with the motherboard. The top and bot
Bus
Magnetic hard drive
Hard boot
ActiveX
2. A fast interface between a host adapter and the CPU that can daisy chain as many as 7 or 15 devices on a single bus.
Small Computer System Interface: SCSI
Access Control List (ACL)
80-conductor IDE cable
Accelerated Graphics Port (AGP)
3. Protocol suite to network Macintosh computers. It is comprised of a comprehensive set of protocols that span the seven layers of the OSI reference model.
New Technology file system: NTFS
Head
AppleTalk
RAID 5
4. A standard for managing the interface between secondary storage devices and a computer system. A system can support up to six serial ATA and parallel ATA IDE devices or up to four parallel ATA IDE devices such as hard drives - CD-ROM drives - and DVD
Adapter card
Whenever changes are made
Enhanced Integrated Device Electronics: EIDE
Spanning
5. Operating system feature that enables a computer to assign itself an address if it is unable to contact a DHCP server. The Internet Assigned Numbers Authority (IANA) has reserved private IP addresses in the range of 169.254.0.0 -169.254.255.255 for A
Boot sequence
Automatic Private IP Addressing (APIPA)
Power-On Self-Test
Last worked
6. Troubleshooting tool that allows the computer to boot from a disk when the hard drive will not boot.
Hot-swapping
SCSI ID
Bootable disk
New Technology file system: NTFS
7. 4- - 6- - or 8-pin connector that supplies extra voltage to the motherboard from the power supply.
New Technology file system: NTFS
AppleTalk
Hard boot
Auxiliary (AUX) power connector
8. Also known as redundant array of independent disks: Technology uses an array of hard drives used to provide fault tolerance and/or improvement in performance.
Redundant Array of Inexpensive Disks: RAID
ReadyDrive
Attention (AT) command set
Power-On Self-Test
9. A file system designed to provide greater security and to support more storage capacity than the FAT32 file system.
Backward compatible
Advanced Technology Extended (ATX)
Recovery
New Technology file system: NTFS
10. Having the ability to connect and disconnect a drive while the system is running. Also called hot-plugging.
Automatic
Hot-swapping
Copy backup
Hard Disk Drive: HDD
11. Set of conductors - bundled and sheathed together - made of insulated copper or optical fiber that transport signals and power between electrical devices.
80-conductor IDE cable
Attention (AT) command set
Cable
Read/write head
12. This is how the BIOS communicates errors during POST
Auxiliary (AUX) power connector
Block mode
Beep codes
Category 5
13. Performed from the operating system - such as by pressing the key combination Ctrl+Alt+Del or by choosing a Restart option from the Shut Down dialog box. Less stressful on the computer.
Byte
Soft boot
Self-Monitoring Analysis and Reporting Technology: S.M.A.R.T.
Advanced Technology Extended (ATX) power connector
14. High-speed - 32-bit bus technology designed to support the acceleration of 3D computer graphics.
Accelerated Graphics Port (AGP)
Automatic Private IP Addressing (APIPA)
Advanced Technology Extended (ATX)
Address Resolution Protocol (ARP)
15. Physical connection between an interface processor or card - the data buses - and the power distribution buses inside a chassis.
Byte
Backplane
Advanced Technology Extended (ATX)
CMOS/BIOS
16. When troubleshooting a failed boot - if you do not see any lights or hear any noises - what hardware system do you first assume is at fault?
Boot record
The electrical system
80-conductor IDE cable
C: drive
17. A feature of system BIOS and hard drives that automatically identifies and configures a new drive in CMOS setup.
Read/write head
Autodetection
Boot record
POST
18. Five possible questions that should be asked of a user who is experiencing computer problems: What had just happened? What recent changes did the user make? When did the computer __________? What error message do you see?
Last worked
The primary partition
Beep codes
Computer maintenance
19. An IDE cable that has 40 pins but uses 80 wires - 40 of which are ground wires designed to reduce crosstalk on the cable.
Loop-back plug
80-conductor IDE cable
CHKDSK
Low-level formatting
20. A sealed - magnetic coil device that moves across the surface of a disk either reading data from or writing data to the disk.
Nonvolatile Memory
Computer maintenance
Direct Memory Access: DMA
Read/write head
21. A method of data transfer between hard drive and memory that allows multiple data transfers on a single software interrupt.
Cluster
Enhanced Integrated Device Electronics: EIDE
ActiveX
Block mode
22. List managed by a network administrator that itemizes what a user is permitted to access and the type of access granted.
Autodetection
Block mode
Access Control List (ACL)
Soft boot
23. A preventive maintenance plan tends to evolve from a history or pattern of __________malfunctions within an organization.
Computer maintenance
Recovery CDs
Serial Attached SCSI: SAS
The electrical system
24. A________________CD can be used to boot a system and repair or reinstall Windows.
File system
Active partition
New Technology file system: NTFS
Recovery
25. The 12-bit wide - one-column file allocation table for a floppy disk - containing information about how each cluster or file allocation unit on the disk is currently used.
CMOS/BIOS
ActiveX
Block mode
FAT12
26. Used to repair and reinstall Windows
Recovery CDs
Bus
Buffer
Access Control List (ACL)
27. Speed at which bits are transmitted - usually expressed in bits per second (bps).
Recovery
Low-level formatting
FAT12
Bit rate
28. The top or bottom surface of one platter on a hard drive. Each platter has two of these.
FAT12
Recovery CDs
Head
Backward compatible
29. The circuit board that controls a SCSI bus supporting as many as seven or fifteen separate devices. This device controls communication between the SCSI bus and the PC.
The electrical system
Host adapter
Bus topology
Attention (AT) command set
30. The first sector of a floppy disk or logical drive in a partition; it contains information about the disk or logical drive. On a hard drive - if the THING is in the active partition - then it is used to boot the OS. Also called boot sector.
Boot record
The primary partition
AppleTalk
Access Control List (ACL)
31. A set of tools - routines and protocols used to develop software applications that will be compatible with an operating system.
Active partition
Serial Advanced Technology Attachment: SATA
Application Programming Interface (API)
Programmed Input/Output: PIO
32. Temporary drop in AC power.
Formatting
Brownout
Auxiliary (AUX) power connector
Integrated Device Electronics: IDE
33. A number from 0 to 15 assigned to each SCSI device attached to the daisy chain.
Cable
SCSI ID
Computer Preventive Maintenance
Accelerated Graphics Port (AGP)
34. A computer's ability to respond to a fault or catastrophe - such as a hardware failure or power outage - so that data is not lost.
Advanced Technology Extended (ATX) power connector
Solid State Device: SSD
Read/write head
Fault tolerance
35. Storage area used for handling data in transit. Buffers are used in internetworking to compensate for differences in processing speed between network devices. Bursts of data can be stored in buffers until they can be handled by slower processing devi
Bus
Cable
Bit rate
Buffer
36. Standard that specifies full SATA cabling for external disks.
Self-Monitoring Analysis and Reporting Technology: S.M.A.R.T.
RAID 1
External SATA: eSATA
Bit rate
37. An older IDE cabling method that uses a 40-pin flat data cable or an 80-conductor cable and a 40-pin IDE connector.
File system
Parallel Advanced Technology Attachment: PATA
Adapter card
Auxiliary (AUX) power connector
38. To power up a computer from the off position.
Magnetic hard drive
Read/write head
Basic disk
Cold boot
39. Issues dial - hang up - reset - and other instructions to the modem. It is based on the Hayes command set.
Cold boot
Magnetic hard drive
Attention (AT) command set
Basic disk
40. Stripes data across three or more drives and uses parity checking - so that if one drive fails - the other drives can re-create the data stored on the failed drive. Data is not duplicated - and - therefore - THIS makes better use of volume capacity.
Category 5
RAID 5
Auxiliary (AUX) power connector
Backplane
41. When two hard drives are configured as a single volume.
Automatic Private IP Addressing (APIPA)
Spanning
Post Diagnostic
Serial Attached SCSI: SAS
42. Uses space from two or more physical disks to increase the disk space available for a single volume. THIS writes to the physical disks evenly across all disks so that no one disk receives all the activity - and therefore improves performance. Windows
Whenever changes are made
RAID 0
Advanced Technology Attachment Packet Interface: ATAPI
The primary partition
43. 20-pin or 24-pin internal power supply connector.
Redundant Array of Inexpensive Disks: RAID
Direct Memory Access: DMA
Autodetection
Advanced Technology Extended (ATX) power connector
44. The overall structure an OS uses to name - store - and organize files on a drive. In it - a cluster is the smallest unit of space on a disk for storing a file and is made up of one or more sectors. A it tracks how these clusters are used for each fil
External SATA: eSATA
File system
Cold boot
RAID 0
45. A self-monitoring technology whereby the BIOS monitors the health of the hard drive and warns of an impending failure.
Automatic Private IP Addressing (APIPA)
Boot sequence
Cluster
Self-Monitoring Analysis and Reporting Technology: S.M.A.R.T.
46. Expansion card that increases the number of controllers and ports available on a computer.
Adapter card
Read/write head
SCSI host adapter card
FAT12
47. Layer 7 of the OSI reference model. This layer provides services to application processes such as electronic mail - file transfer - and terminal emulation that are outside of the OSI model. The application layer identifies and establishes the availab
Cluster
Application layer
Accelerated Graphics Port (AGP)
Loop-back plug
48. Standard computer case form factor for modern computers.
Redundant Array of Inexpensive Disks: RAID
C: drive
Advanced Technology Extended (ATX)
File Allocation Table: FAT
49. __________________cards report computer errors and conflicts at POST.
Asymmetric encryption
Read/write head
Post Diagnostic
Booting
50. This can be divided into one or more logical drives. Each logical drive is assigned a drive letter (such as drive G:) and is formatted using its own file system.
Attention (AT) command set
Formatting
Extended partition
Application Programming Interface (API)