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Test your basic knowledge |
Computer Repair
Start Test
Study First
Subject
:
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. How do you change a computer's Boot Sequence?
CMOS/BIOS
Asymmetric encryption
The primary partition
Cold boot
2. A sealed - magnetic coil device that moves across the surface of a disk either reading data from or writing data to the disk.
Read/write head
Small Computer System Interface: SCSI
RAID 0
Simple volume
3. The circuit board that controls a SCSI bus supporting as many as seven or fifteen separate devices. This device controls communication between the SCSI bus and the PC.
Host adapter
File system
Simple volume
ROM BIOS program
4. Performed from the operating system - such as by pressing the key combination Ctrl+Alt+Del or by choosing a Restart option from the Shut Down dialog box. Less stressful on the computer.
Attention (AT) command set
Category 5
Soft boot
SCSI host adapter card
5. A standard for managing the interface between secondary storage devices and a computer system. A system can support up to six serial ATA and parallel ATA IDE devices or up to four parallel ATA IDE devices such as hard drives - CD-ROM drives - and DVD
Cluster
SCSI ID
Enhanced Integrated Device Electronics: EIDE
Buffer
6. A process (usually performed at the factory) that electronically creates the hard drive tracks and sectors and tests for bad spots on the disk surface.
Loop-back plug
Low-level formatting
Soft boot
Logical Unit Number: LUN
7. 4- - 6- - or 8-pin connector that supplies extra voltage to the motherboard from the power supply.
Address Resolution Protocol (ARP)
Auxiliary (AUX) power connector
Last worked
CMOS/BIOS
8. The duplication of everything written to a hard drive.
Hard Disk Drive: HDD
Drive image
Programmed Input/Output: PIO
Extended partition
9. The term__________refers to the computer bringing itself up to a working state without the user having to do anything but press the on button.
Logical Unit Number: LUN
Automatic
Access Control List (ACL)
Booting
10. Memory that does not lose its data when the power is turned off.
New Technology file system: NTFS
Spanning
Nonvolatile Memory
Bit rate
11. Five possible questions that should be asked of a user who is experiencing computer problems: What had just happened? What recent changes did the user make? When did the computer __________? What error message do you see?
Parallel Advanced Technology Attachment: PATA
Last worked
Hard boot
SCSI host adapter card
12. A transfer mode that uses the CPU to transfer data from the hard drive to memory. This mode is slower than DMA mode.
Adapter card
Programmed Input/Output: PIO
AppleTalk
Boot record
13. Set of conductors - bundled and sheathed together - made of insulated copper or optical fiber that transport signals and power between electrical devices.
Serial Advanced Technology Attachment: SATA
Cable
Beep codes
The primary partition
14. List managed by a network administrator that itemizes what a user is permitted to access and the type of access granted.
Block mode
Access Control List (ACL)
Buffer
Computer maintenance
15. A feature of system BIOS and hard drives that automatically identifies and configures a new drive in CMOS setup.
Advanced Technology Attachment Packet Interface: ATAPI
Programmed Input/Output: PIO
Attention (AT) command set
Autodetection
16. A________________CD can be used to boot a system and repair or reinstall Windows.
The electrical system
Recovery
Autodetection
Enhanced Integrated Device Electronics: EIDE
17. When troubleshooting a failed boot - if you do not see any lights or hear any noises - what hardware system do you first assume is at fault?
C: drive
Computer Preventive Maintenance
Boot sequence
The electrical system
18. Stripes data across three or more drives and uses parity checking - so that if one drive fails - the other drives can re-create the data stored on the failed drive. Data is not duplicated - and - therefore - THIS makes better use of volume capacity.
Self-Monitoring Analysis and Reporting Technology: S.M.A.R.T.
FAT12
RAID 5
CMOS/BIOS
19. A unit of measure that describes the size of a data file - the amount of space on a disk or other storage medium - or the amount of data being sent over a network. One byte consists of 8 bits of data.
Byte
RAID 5
The electrical system
Computer maintenance
20. The ________________makes sure the computer meets the necessary system requirements and that all hardware is working properly before starting the remainder of the boot process.
Terminating resistor
POST
Bit rate
Automatic Private IP Addressing (APIPA)
21. A table on a hard drive or floppy disk that tracks how space on a disk is used to store files.
File Allocation Table: FAT
Address Resolution Protocol (ARP)
Enhanced Integrated Device Electronics: EIDE
Programmed Input/Output: PIO
22. Most often called a hard drive - comes in two sizes for personal computers: the 2.5" size is used for laptop computers and the 3.5" size is used for desktops. In addition - a smaller 1.8" size (about the size of a credit card) hard drive is used in s
Hard Disk Drive: HDD
Extended partition
Advanced Technology Extended (ATX)
RAID 5
23. The resistor added at the end of a SCSI chain to dampen the voltage at the end of the chain.
Direct Memory Access: DMA
Terminating resistor
RAID 5
Active partition
24. The first sector of a floppy disk or logical drive in a partition; it contains information about the disk or logical drive. On a hard drive - if the THING is in the active partition - then it is used to boot the OS. Also called boot sector.
Cache
Automatic Private IP Addressing (APIPA)
Accelerated Graphics Port (AGP)
Boot record
25. An IDE cable that has 40 pins but uses 80 wires - 40 of which are ground wires designed to reduce crosstalk on the cable.
File system
Hard boot
Basic disk
80-conductor IDE cable
26. This is how the BIOS communicates errors during POST
Backplane
ReadyDrive
Category 5
Beep codes
27. Issues dial - hang up - reset - and other instructions to the modem. It is based on the Hayes command set.
C: drive
CHKDSK
The primary partition
Attention (AT) command set
28. Four Main Parts of the boot process: 1. BIOS checks hardware through POST. 2. The ___________ searches for and loads an OS. 3. The OS configures the system and completes its own loading. 4. The user executes application software.
Loop-back plug
Fault tolerance
Asymmetric encryption
ROM BIOS program
29. When two hard drives are configured as a single volume.
Autodetection
Spanning
Advanced Technology Extended (ATX) power connector
Buffer
30. Backs up user-selected files to tape. This backup does not reset the archive bit.
Copy backup
Low-level formatting
Self-Monitoring Analysis and Reporting Technology: S.M.A.R.T.
Boot record
31. One or more sectors that constitute the smallest unit of space on a disk for storing data (also referred to as a file allocation unit). Files are written to a disk as groups of whole clusters.
Bus topology
Cluster
Host adapter
Small Computer System Interface: SCSI
32. Command used to check the integrity of files and folders on a hard drive by scanning the disk surface for physical errors.
Small Computer System Interface: SCSI
CHKDSK
Application layer
Extended partition
33. Used to repair and reinstall Windows
Recovery CDs
Cold boot
Block mode
Terminating resistor
34. The volume is assigned a drive letter (such as drive C: or drive D:) and is formatted using a file system. Also called simple volume.
The primary partition
Backward compatible
SCSI host adapter card
Cable
35. Commonly called the host adapter. The host adapter is inserted into an expansion slot on the motherboard and is responsible for managing all devices on the SCSI bus. A host adapter can support both internal and external SCSI devices - using one conne
Backward compatible
Serial Attached SCSI: SAS
SCSI host adapter card
80-conductor IDE cable
36. Storage area used for handling data in transit. Buffers are used in internetworking to compensate for differences in processing speed between network devices. Bursts of data can be stored in buffers until they can be handled by slower processing devi
Brownout
Bridge
Buffer
Loop-back plug
37. Discovers the local address (MAC address) of a station on the network when the IP address is known. End stations as well as routers use ARP to discover local addresses:
Address Resolution Protocol (ARP)
Boot record
Redundant Array of Inexpensive Disks: RAID
Fault tolerance
38. A preventive maintenance plan tends to evolve from a history or pattern of __________malfunctions within an organization.
Buffer
Computer maintenance
Loop-back plug
Read/write head
39. A drive with one - two - or more platters - or disks that stack together and spin in unison inside a sealed metal housing that contains firmware to control reading and writing data to the drive and to communicate with the motherboard. The top and bot
Formatting
SCSI host adapter card
Adapter card
Magnetic hard drive
40. The process - you specify the size of the partition and what file system it will use.
Formatting
Serial Advanced Technology Attachment: SATA
Cable tie
Fault tolerance
41. This tool can be used to test a USB port.
Direct Memory Access: DMA
Loop-back plug
Serial Attached SCSI: SAS
Hybrid hard drives
42. Expansion card that increases the number of controllers and ports available on a computer.
Adapter card
Hybrid hard drives
Loop-back plug
Programmed Input/Output: PIO
43. A set of tools - routines and protocols used to develop software applications that will be compatible with an operating system.
Boot sequence
Brownout
Cold boot
Application Programming Interface (API)
44. In Windows XP - you should choose the _______________setting for updates.
The electrical system
Soft boot
Automatic
Block mode
45. Order of drives checked for an OS. Example: Floppy (1st) - CD-ROM (2nd) Hard Drive (3rd)
Active partition
File Allocation Table: FAT
Soft boot
Boot sequence
46. A fast interface between a host adapter and the CPU that can daisy chain as many as 7 or 15 devices on a single bus.
Nonvolatile Memory
Post Diagnostic
Accelerated Graphics Port (AGP)
Small Computer System Interface: SCSI
47. Speed at which bits are transmitted - usually expressed in bits per second (bps).
Bit rate
The electrical system
Adapter card
Asymmetric encryption
48. Generally the label for the first hard drive in a computer system. Drive A and Drive B are reserved for floppy drives. Drive B is rarely used on current computers.
Simple volume
Bridge
C: drive
CHKDSK
49. The one bootable partition.
Accelerated Graphics Port (AGP)
Active partition
Recovery CDs
CMOS/BIOS
50. A computer's ability to respond to a fault or catastrophe - such as a hardware failure or power outage - so that data is not lost.
Fault tolerance
Buffer
Bridge
Self-Monitoring Analysis and Reporting Technology: S.M.A.R.T.