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Computer Repair
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Study First
Subject
:
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. One or more sectors that constitute the smallest unit of space on a disk for storing data (also referred to as a file allocation unit). Files are written to a disk as groups of whole clusters.
ROM BIOS program
Advanced Technology Extended (ATX)
Cluster
File system
2. Standard that specifies full SATA cabling for external disks.
External SATA: eSATA
Serial Attached SCSI: SAS
Application layer
Accelerated Graphics Port (AGP)
3. A transfer mode that uses the CPU to transfer data from the hard drive to memory. This mode is slower than DMA mode.
Programmed Input/Output: PIO
Automatic
File Allocation Table: FAT
Post Diagnostic
4. Five possible questions that should be asked of a user who is experiencing computer problems: What had just happened? What recent changes did the user make? When did the computer __________? What error message do you see?
Hot-swapping
Low-level formatting
Advanced Technology Extended (ATX) power connector
Last worked
5. In Windows XP - you should choose the _______________setting for updates.
Active partition
Automatic
Bridge
Power-On Self-Test
6. Operating system feature that enables a computer to assign itself an address if it is unable to contact a DHCP server. The Internet Assigned Numbers Authority (IANA) has reserved private IP addresses in the range of 169.254.0.0 -169.254.255.255 for A
Automatic Private IP Addressing (APIPA)
Cache
Cold boot
Magnetic hard drive
7. A drive with no moving parts. Uses nonvolatile flash memory.
Parallel Advanced Technology Attachment: PATA
Solid State Device: SSD
Extended partition
Attention (AT) command set
8. Expansion card that increases the number of controllers and ports available on a computer.
Adapter card
Address Resolution Protocol (ARP)
Magnetic hard drive
Cache
9. A sealed - magnetic coil device that moves across the surface of a disk either reading data from or writing data to the disk.
Read/write head
Host adapter
Cold boot
Bootable disk
10. A nonprofit organization dedicated to creating trade and communications standards.
Boot sequence
Low-level formatting
Bit rate
American National Standards Institute: ANSI
11. Performed from the operating system - such as by pressing the key combination Ctrl+Alt+Del or by choosing a Restart option from the Shut Down dialog box. Less stressful on the computer.
Boot sequence
Advanced Technology Extended (ATX)
Spanning
Soft boot
12. Order of drives checked for an OS. Example: Floppy (1st) - CD-ROM (2nd) Hard Drive (3rd)
Power-On Self-Test
Boot sequence
Brownout
Programmed Input/Output: PIO
13. Also known as redundant array of independent disks: Technology uses an array of hard drives used to provide fault tolerance and/or improvement in performance.
Access Control List (ACL)
SCSI host adapter card
Redundant Array of Inexpensive Disks: RAID
Boot sequence
14. Applet or small program created by Microsoft to control interactivity on web pages that has to be downloaded to gain access to the full functionality.
Redundant Array of Inexpensive Disks: RAID
Recovery
ActiveX
RAID 5
15. Media through which data is transferred from one part of a computer to another. The bus can be compared to a highway on which data travels within a computer.
Recovery
Redundant Array of Inexpensive Disks: RAID
Bus
Parallel Advanced Technology Attachment: PATA
16. A feature of system BIOS and hard drives that automatically identifies and configures a new drive in CMOS setup.
Autodetection
Extended partition
Beep codes
Enhanced Integrated Device Electronics: EIDE
17. List managed by a network administrator that itemizes what a user is permitted to access and the type of access granted.
POST
Brownout
Access Control List (ACL)
Cold boot
18. When troubleshooting a failed boot - if you do not see any lights or hear any noises - what hardware system do you first assume is at fault?
Whenever changes are made
Spanning
Boot sequence
The electrical system
19. An interface standard - part of the IDE/ATA standards - that allows tape drives - CD-ROM drives - and other drives to be treated like an IDE hard drive by the system.
Cluster
Advanced Technology Attachment Packet Interface: ATAPI
Bridge
RAID 0
20. An ATAPI cabling method that uses a narrower and more reliable cable than the 80-conductor cable.
AppleTalk
Serial Advanced Technology Attachment: SATA
Drive image
American National Standards Institute: ANSI
21. The duplication of everything written to a hard drive.
Drive image
Whenever changes are made
Asymmetric encryption
The electrical system
22. The overall structure an OS uses to name - store - and organize files on a drive. In it - a cluster is the smallest unit of space on a disk for storing a file and is made up of one or more sectors. A it tracks how these clusters are used for each fil
File system
Autodetection
ReadyDrive
Asymmetric encryption
23. Discovers the local address (MAC address) of a station on the network when the IP address is known. End stations as well as routers use ARP to discover local addresses:
Address Resolution Protocol (ARP)
Last worked
Backplane
Power-On Self-Test
24. Network with each computer
FAT12
ActiveX
Bus topology
Host adapter
25. A standard for managing the interface between secondary storage devices and a computer system. A system can support up to six serial ATA and parallel ATA IDE devices or up to four parallel ATA IDE devices such as hard drives - CD-ROM drives - and DVD
Head
Magnetic hard drive
Enhanced Integrated Device Electronics: EIDE
80-conductor IDE cable
26. The ________________makes sure the computer meets the necessary system requirements and that all hardware is working properly before starting the remainder of the boot process.
80-conductor IDE cable
POST
Access Control List (ACL)
Simple volume
27. 4- - 6- - or 8-pin connector that supplies extra voltage to the motherboard from the power supply.
File system
Automatic
C: drive
Auxiliary (AUX) power connector
28. An IDE cable that has 40 pins but uses 80 wires - 40 of which are ground wires designed to reduce crosstalk on the cable.
C: drive
Address Resolution Protocol (ARP)
80-conductor IDE cable
Enhanced Integrated Device Electronics: EIDE
29. A________________CD can be used to boot a system and repair or reinstall Windows.
Recovery
Redundant Array of Inexpensive Disks: RAID
C: drive
Buffer
30. Troubleshooting tool that allows the computer to boot from a disk when the hard drive will not boot.
Recovery CDs
Bootable disk
Backplane
Computer Preventive Maintenance
31. Fastener used to bundle cables inside and outside of a computer.
CMOS/BIOS
Hard Disk Drive: HDD
Cable tie
Backplane
32. Command used to check the integrity of files and folders on a hard drive by scanning the disk surface for physical errors.
CHKDSK
Cable
High-level formatting
Computer Preventive Maintenance
33. Used to repair and reinstall Windows
Recovery CDs
Low-level formatting
Cable tie
External SATA: eSATA
34. A___________________can be used to test a USB port.
Advanced Technology Extended (ATX)
Cluster
Loop-back plug
Cache
35. A drive that uses both solid state and magnetic technologies.
Read/write head
Low-level formatting
Hybrid hard drives
Copy backup
36. The one bootable partition.
Active partition
Integrated Device Electronics: IDE
Category 5
Adapter card
37. Is a type of drive imaging. It duplicates data on one drive to another drive and is used for fault tolerance.
Address Resolution Protocol (ARP)
ReadyDrive
Auxiliary (AUX) power connector
RAID 1
38. Layer 7 of the OSI reference model. This layer provides services to application processes such as electronic mail - file transfer - and terminal emulation that are outside of the OSI model. The application layer identifies and establishes the availab
Application layer
Buffer
Recovery CDs
Cold boot
39. The circuit board that controls a SCSI bus supporting as many as seven or fifteen separate devices. This device controls communication between the SCSI bus and the PC.
The primary partition
Host adapter
Head
Advanced Technology Extended (ATX)
40. Storage area used for handling data in transit. Buffers are used in internetworking to compensate for differences in processing speed between network devices. Bursts of data can be stored in buffers until they can be handled by slower processing devi
C: drive
Boot sequence
Buffer
The primary partition
41. A Data Link layer device that connects and passes frames between two network segments. The frames are filtered and forwarded using MAC addresses.
Bridge
AppleTalk
Serial Attached SCSI: SAS
Backplane
42. You should write down or backup changes to CMOS/BIOS setup ____________________.
Drive image
Whenever changes are made
File Allocation Table: FAT
Host adapter
43. Stripes data across three or more drives and uses parity checking - so that if one drive fails - the other drives can re-create the data stored on the failed drive. Data is not duplicated - and - therefore - THIS makes better use of volume capacity.
RAID 5
Auxiliary (AUX) power connector
Self-Monitoring Analysis and Reporting Technology: S.M.A.R.T.
ReadyDrive
44. 20-pin or 24-pin internal power supply connector.
Automatic Private IP Addressing (APIPA)
Advanced Technology Extended (ATX) power connector
Buffer
Autodetection
45. How do you change a computer's Boot Sequence?
Cold boot
CMOS/BIOS
RAID 1
Recovery CDs
46. Another name for the primary volume.
The primary partition
Simple volume
Power-On Self-Test
Basic disk
47. The top or bottom surface of one platter on a hard drive. Each platter has two of these.
Bus topology
Integrated Device Electronics: IDE
Head
Direct Memory Access: DMA
48. Uses space from two or more physical disks to increase the disk space available for a single volume. THIS writes to the physical disks evenly across all disks so that no one disk receives all the activity - and therefore improves performance. Windows
RAID 1
RAID 0
Cold boot
Hot-swapping
49. Physical connection between an interface processor or card - the data buses - and the power distribution buses inside a chassis.
Direct Memory Access: DMA
Byte
Backplane
Bus topology
50. Generally the label for the first hard drive in a computer system. Drive A and Drive B are reserved for floppy drives. Drive B is rarely used on current computers.
Buffer
C: drive
Terminating resistor
Advanced Technology Extended (ATX)
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