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Test your basic knowledge |
Computer Repair
Start Test
Study First
Subject
:
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Having the ability to connect and disconnect a drive while the system is running. Also called hot-plugging.
Hard Disk Drive: HDD
Hot-swapping
American National Standards Institute: ANSI
CMOS/BIOS
2. Formatting performed by means of the DOS or Windows Format program (for example - FORMAT C:/S creates the boot record - FAT - and root directory on drive C and makes the drive bootable). Also called OS formatting.
Cold boot
High-level formatting
ROM BIOS program
Parallel Advanced Technology Attachment: PATA
3. A table on a hard drive or floppy disk that tracks how space on a disk is used to store files.
Booting
Nonvolatile Memory
Fault tolerance
File Allocation Table: FAT
4. A single hard drive that works independently of other hard drives.
Basic disk
Bit rate
Formatting
Solid State Device: SSD
5. Physical connection between an interface processor or card - the data buses - and the power distribution buses inside a chassis.
Automatic
American National Standards Institute: ANSI
Backplane
Hard boot
6. Stripes data across three or more drives and uses parity checking - so that if one drive fails - the other drives can re-create the data stored on the failed drive. Data is not duplicated - and - therefore - THIS makes better use of volume capacity.
Bus topology
Copy backup
Computer maintenance
RAID 5
7. Troubleshooting tool that allows the computer to boot from a disk when the hard drive will not boot.
Simple volume
Loop-back plug
Bootable disk
Enhanced Integrated Device Electronics: EIDE
8. A transfer mode used by devices - including the hard drive - to transfer data to memory without involving the CPU.
Computer maintenance
Block mode
Whenever changes are made
Direct Memory Access: DMA
9. When two hard drives are configured as a single volume.
Low-level formatting
Cable
Whenever changes are made
Spanning
10. Layer 7 of the OSI reference model. This layer provides services to application processes such as electronic mail - file transfer - and terminal emulation that are outside of the OSI model. The application layer identifies and establishes the availab
Byte
Loop-back plug
Application layer
Head
11. Most often called a hard drive - comes in two sizes for personal computers: the 2.5" size is used for laptop computers and the 3.5" size is used for desktops. In addition - a smaller 1.8" size (about the size of a credit card) hard drive is used in s
Hard Disk Drive: HDD
Self-Monitoring Analysis and Reporting Technology: S.M.A.R.T.
New Technology file system: NTFS
AppleTalk
12. Discovers the local address (MAC address) of a station on the network when the IP address is known. End stations as well as routers use ARP to discover local addresses:
Autodetection
Fault tolerance
Automatic Private IP Addressing (APIPA)
Address Resolution Protocol (ARP)
13. Issues dial - hang up - reset - and other instructions to the modem. It is based on the Hayes command set.
80-conductor IDE cable
Basic disk
Active partition
Attention (AT) command set
14. Hardware or software systems that can use interfaces and data from earlier versions of the system or with other systems. Also known as backward-compatible or backwards compatible.
Post Diagnostic
Application Programming Interface (API)
Backward compatible
Parallel Advanced Technology Attachment: PATA
15. This can be divided into one or more logical drives. Each logical drive is assigned a drive letter (such as drive G:) and is formatted using its own file system.
Direct Memory Access: DMA
FAT12
Power-On Self-Test
Extended partition
16. The volume is assigned a drive letter (such as drive C: or drive D:) and is formatted using a file system. Also called simple volume.
ActiveX
The primary partition
Programmed Input/Output: PIO
Backward compatible
17. Five possible questions that should be asked of a user who is experiencing computer problems: What had just happened? What recent changes did the user make? When did the computer __________? What error message do you see?
Soft boot
New Technology file system: NTFS
The primary partition
Last worked
18. Expansion card that increases the number of controllers and ports available on a computer.
Adapter card
FAT12
Boot record
Magnetic hard drive
19. Data storage area that provides high-speed access for the system.
RAID 0
Cache
Recovery
Loop-back plug
20. Four Main Parts of the boot process: 1. BIOS checks hardware through POST. 2. The ___________ searches for and loads an OS. 3. The OS configures the system and completes its own loading. 4. The user executes application software.
Direct Memory Access: DMA
ROM BIOS program
Hard boot
Magnetic hard drive
21. High-speed - 32-bit bus technology designed to support the acceleration of 3D computer graphics.
Simple volume
Advanced Technology Attachment Packet Interface: ATAPI
Accelerated Graphics Port (AGP)
Backplane
22. Method for encrypting data on a network. Uses a private key for writing messages and a public key to decode the messages. Only the private key needs to be kept secret. Public keys can be distributed openly.
Asymmetric encryption
Bootable disk
Nonvolatile Memory
High-level formatting
23. A sealed - magnetic coil device that moves across the surface of a disk either reading data from or writing data to the disk.
High-level formatting
Computer maintenance
Parallel Advanced Technology Attachment: PATA
Read/write head
24. A transfer mode that uses the CPU to transfer data from the hard drive to memory. This mode is slower than DMA mode.
Hybrid hard drives
Access Control List (ACL)
Application Programming Interface (API)
Programmed Input/Output: PIO
25. This is how the BIOS communicates errors during POST
Advanced Technology Extended (ATX) power connector
Programmed Input/Output: PIO
Beep codes
Application layer
26. A process (usually performed at the factory) that electronically creates the hard drive tracks and sectors and tests for bad spots on the disk surface.
Redundant Array of Inexpensive Disks: RAID
CHKDSK
Low-level formatting
Integrated Device Electronics: IDE
27. Used to repair and reinstall Windows
Basic disk
Attention (AT) command set
RAID 1
Recovery CDs
28. List managed by a network administrator that itemizes what a user is permitted to access and the type of access granted.
Access Control List (ACL)
Adapter card
American National Standards Institute: ANSI
AppleTalk
29. The term__________refers to the computer bringing itself up to a working state without the user having to do anything but press the on button.
ReadyDrive
Booting
Loop-back plug
Application layer
30. A method of data transfer between hard drive and memory that allows multiple data transfers on a single software interrupt.
Block mode
Terminating resistor
80-conductor IDE cable
Category 5
31. Memory that does not lose its data when the power is turned off.
Bootable disk
Host adapter
Nonvolatile Memory
Attention (AT) command set
32. Media through which data is transferred from one part of a computer to another. The bus can be compared to a highway on which data travels within a computer.
Bus
Brownout
C: drive
Direct Memory Access: DMA
33. The first sector of a floppy disk or logical drive in a partition; it contains information about the disk or logical drive. On a hard drive - if the THING is in the active partition - then it is used to boot the OS. Also called boot sector.
Attention (AT) command set
Adapter card
Boot record
Loop-back plug
34. Protocol suite to network Macintosh computers. It is comprised of a comprehensive set of protocols that span the seven layers of the OSI reference model.
Last worked
Access Control List (ACL)
AppleTalk
Active partition
35. Is a type of drive imaging. It duplicates data on one drive to another drive and is used for fault tolerance.
Loop-back plug
Application Programming Interface (API)
RAID 1
Loop-back plug
36. A nonprofit organization dedicated to creating trade and communications standards.
Boot sequence
File Allocation Table: FAT
American National Standards Institute: ANSI
Terminating resistor
37. 4- - 6- - or 8-pin connector that supplies extra voltage to the motherboard from the power supply.
Auxiliary (AUX) power connector
Hot-swapping
80-conductor IDE cable
Beep codes
38. A unit of measure that describes the size of a data file - the amount of space on a disk or other storage medium - or the amount of data being sent over a network. One byte consists of 8 bits of data.
Byte
High-level formatting
Accelerated Graphics Port (AGP)
CHKDSK
39. A set of tools - routines and protocols used to develop software applications that will be compatible with an operating system.
Bridge
American National Standards Institute: ANSI
Fault tolerance
Application Programming Interface (API)
40. A standard for managing the interface between secondary storage devices and a computer system. A system can support up to six serial ATA and parallel ATA IDE devices or up to four parallel ATA IDE devices such as hard drives - CD-ROM drives - and DVD
Formatting
FAT12
High-level formatting
Enhanced Integrated Device Electronics: EIDE
41. Network with each computer
Bus topology
Cold boot
Parallel Advanced Technology Attachment: PATA
Buffer
42. A hard drive whose disk controller is integrated into the drive - eliminating the need for a controller cable and thus increasing speed - as well as reducing price.
Integrated Device Electronics: IDE
CMOS/BIOS
Loop-back plug
Logical Unit Number: LUN
43. Commonly called the host adapter. The host adapter is inserted into an expansion slot on the motherboard and is responsible for managing all devices on the SCSI bus. A host adapter can support both internal and external SCSI devices - using one conne
Advanced Technology Extended (ATX)
SCSI host adapter card
Bridge
Small Computer System Interface: SCSI
44. The 12-bit wide - one-column file allocation table for a floppy disk - containing information about how each cluster or file allocation unit on the disk is currently used.
FAT12
Accelerated Graphics Port (AGP)
Category 5
Redundant Array of Inexpensive Disks: RAID
45. 20-pin or 24-pin internal power supply connector.
Advanced Technology Extended (ATX) power connector
Direct Memory Access: DMA
Drive image
Programmed Input/Output: PIO
46. Backs up user-selected files to tape. This backup does not reset the archive bit.
Host adapter
Copy backup
Loop-back plug
External SATA: eSATA
47. The top or bottom surface of one platter on a hard drive. Each platter has two of these.
Head
80-conductor IDE cable
Read/write head
FAT12
48. A computer's ability to respond to a fault or catastrophe - such as a hardware failure or power outage - so that data is not lost.
Cable tie
Fault tolerance
Integrated Device Electronics: IDE
FAT12
49. Temporary drop in AC power.
Enhanced Integrated Device Electronics: EIDE
Advanced Technology Extended (ATX) power connector
Brownout
Recovery
50. The resistor added at the end of a SCSI chain to dampen the voltage at the end of the chain.
Copy backup
Terminating resistor
Cable
Category 5