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Test your basic knowledge |
Computer Repair
Start Test
Study First
Subject
:
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. __________________cards report computer errors and conflicts at POST.
Address Resolution Protocol (ARP)
Recovery CDs
Post Diagnostic
Self-Monitoring Analysis and Reporting Technology: S.M.A.R.T.
2. The ________________makes sure the computer meets the necessary system requirements and that all hardware is working properly before starting the remainder of the boot process.
American National Standards Institute: ANSI
POST
Block mode
Loop-back plug
3. A file system designed to provide greater security and to support more storage capacity than the FAT32 file system.
New Technology file system: NTFS
Read/write head
Automatic
Soft boot
4. Stripes data across three or more drives and uses parity checking - so that if one drive fails - the other drives can re-create the data stored on the failed drive. Data is not duplicated - and - therefore - THIS makes better use of volume capacity.
Programmed Input/Output: PIO
External SATA: eSATA
RAID 5
Host adapter
5. A drive that uses both solid state and magnetic technologies.
Hybrid hard drives
SCSI host adapter card
Cable tie
Serial Attached SCSI: SAS
6. A drive with no moving parts. Uses nonvolatile flash memory.
Extended partition
SCSI ID
Redundant Array of Inexpensive Disks: RAID
Solid State Device: SSD
7. Five possible questions that should be asked of a user who is experiencing computer problems: What had just happened? What recent changes did the user make? When did the computer __________? What error message do you see?
Cache
Whenever changes are made
Bridge
Last worked
8. Standard that specifies full SATA cabling for external disks.
American National Standards Institute: ANSI
External SATA: eSATA
Backplane
Bit rate
9. Performed from the operating system - such as by pressing the key combination Ctrl+Alt+Del or by choosing a Restart option from the Shut Down dialog box. Less stressful on the computer.
Active partition
Soft boot
Buffer
Enhanced Integrated Device Electronics: EIDE
10. High-speed - 32-bit bus technology designed to support the acceleration of 3D computer graphics.
Hard boot
Automatic
Accelerated Graphics Port (AGP)
Solid State Device: SSD
11. A fast interface between a host adapter and the CPU that can daisy chain as many as 7 or 15 devices on a single bus.
High-level formatting
Recovery CDs
C: drive
Small Computer System Interface: SCSI
12. Data storage area that provides high-speed access for the system.
Cache
Advanced Technology Extended (ATX) power connector
Simple volume
Loop-back plug
13. 20-pin or 24-pin internal power supply connector.
Autodetection
FAT12
Advanced Technology Extended (ATX) power connector
Auxiliary (AUX) power connector
14. Discovers the local address (MAC address) of a station on the network when the IP address is known. End stations as well as routers use ARP to discover local addresses:
Backward compatible
Serial Advanced Technology Attachment: SATA
Read/write head
Address Resolution Protocol (ARP)
15. Commonly called the host adapter. The host adapter is inserted into an expansion slot on the motherboard and is responsible for managing all devices on the SCSI bus. A host adapter can support both internal and external SCSI devices - using one conne
Last worked
Bridge
Cache
SCSI host adapter card
16. Storage area used for handling data in transit. Buffers are used in internetworking to compensate for differences in processing speed between network devices. Bursts of data can be stored in buffers until they can be handled by slower processing devi
Buffer
Drive image
Hot-swapping
CHKDSK
17. A self-monitoring technology whereby the BIOS monitors the health of the hard drive and warns of an impending failure.
Cold boot
Self-Monitoring Analysis and Reporting Technology: S.M.A.R.T.
Application Programming Interface (API)
Recovery CDs
18. The latest SCSI standard - serial SCSI - also called serial attached SCSI - allows for more than 15 devices on a single SCSI chain - uses smaller - longer - round cables - and uses smaller hard drive form factors that can support larger capacities th
External SATA: eSATA
Serial Attached SCSI: SAS
Redundant Array of Inexpensive Disks: RAID
File system
19. Protocol suite to network Macintosh computers. It is comprised of a comprehensive set of protocols that span the seven layers of the OSI reference model.
SCSI host adapter card
Loop-back plug
American National Standards Institute: ANSI
AppleTalk
20. Generally the label for the first hard drive in a computer system. Drive A and Drive B are reserved for floppy drives. Drive B is rarely used on current computers.
C: drive
Basic disk
American National Standards Institute: ANSI
Application layer
21. Formatting performed by means of the DOS or Windows Format program (for example - FORMAT C:/S creates the boot record - FAT - and root directory on drive C and makes the drive bootable). Also called OS formatting.
Computer Preventive Maintenance
Soft boot
High-level formatting
FAT12
22. You should write down or backup changes to CMOS/BIOS setup ____________________.
Boot record
Nonvolatile Memory
Drive image
Whenever changes are made
23. Command used to check the integrity of files and folders on a hard drive by scanning the disk surface for physical errors.
Programmed Input/Output: PIO
Small Computer System Interface: SCSI
CHKDSK
Bus topology
24. Troubleshooting tool that allows the computer to boot from a disk when the hard drive will not boot.
Last worked
ReadyDrive
Terminating resistor
Bootable disk
25. A unit of measure that describes the size of a data file - the amount of space on a disk or other storage medium - or the amount of data being sent over a network. One byte consists of 8 bits of data.
Logical Unit Number: LUN
Serial Attached SCSI: SAS
Byte
Integrated Device Electronics: IDE
26. A set of tools - routines and protocols used to develop software applications that will be compatible with an operating system.
Address Resolution Protocol (ARP)
Application Programming Interface (API)
Asymmetric encryption
Head
27. Most often called a hard drive - comes in two sizes for personal computers: the 2.5" size is used for laptop computers and the 3.5" size is used for desktops. In addition - a smaller 1.8" size (about the size of a credit card) hard drive is used in s
Hard Disk Drive: HDD
CHKDSK
Whenever changes are made
Advanced Technology Attachment Packet Interface: ATAPI
28. A Data Link layer device that connects and passes frames between two network segments. The frames are filtered and forwarded using MAC addresses.
Bridge
Automatic Private IP Addressing (APIPA)
Backward compatible
Cache
29. Operating system feature that enables a computer to assign itself an address if it is unable to contact a DHCP server. The Internet Assigned Numbers Authority (IANA) has reserved private IP addresses in the range of 169.254.0.0 -169.254.255.255 for A
Automatic Private IP Addressing (APIPA)
New Technology file system: NTFS
Parallel Advanced Technology Attachment: PATA
Active partition
30. Order of drives checked for an OS. Example: Floppy (1st) - CD-ROM (2nd) Hard Drive (3rd)
Cold boot
SCSI ID
ReadyDrive
Boot sequence
31. This is how the BIOS communicates errors during POST
Cluster
Beep codes
Whenever changes are made
Parallel Advanced Technology Attachment: PATA
32. A sealed - magnetic coil device that moves across the surface of a disk either reading data from or writing data to the disk.
Extended partition
Read/write head
Bootable disk
New Technology file system: NTFS
33. One or more sectors that constitute the smallest unit of space on a disk for storing data (also referred to as a file allocation unit). Files are written to a disk as groups of whole clusters.
Cable
Cluster
Brownout
Programmed Input/Output: PIO
34. How do you change a computer's Boot Sequence?
Serial Advanced Technology Attachment: SATA
CMOS/BIOS
Asymmetric encryption
ROM BIOS program
35. Standard computer case form factor for modern computers.
CMOS/BIOS
Bootable disk
Fault tolerance
Advanced Technology Extended (ATX)
36. Involves restarting the computer by pressing the on/off switch. Stressful on computers.
Advanced Technology Attachment Packet Interface: ATAPI
Serial Attached SCSI: SAS
RAID 0
Hard boot
37. An IDE cable that has 40 pins but uses 80 wires - 40 of which are ground wires designed to reduce crosstalk on the cable.
Application layer
Bus
RAID 0
80-conductor IDE cable
38. An ATAPI cabling method that uses a narrower and more reliable cable than the 80-conductor cable.
Bootable disk
ROM BIOS program
File Allocation Table: FAT
Serial Advanced Technology Attachment: SATA
39. Is a type of drive imaging. It duplicates data on one drive to another drive and is used for fault tolerance.
SCSI ID
External SATA: eSATA
Recovery
RAID 1
40. This tool can be used to test a USB port.
Bit rate
Autodetection
Loop-back plug
Serial Advanced Technology Attachment: SATA
41. Applet or small program created by Microsoft to control interactivity on web pages that has to be downloaded to gain access to the full functionality.
ActiveX
AppleTalk
Head
Programmed Input/Output: PIO
42. A preventive maintenance plan tends to evolve from a history or pattern of __________malfunctions within an organization.
Byte
Application layer
Extended partition
Computer maintenance
43. A method of data transfer between hard drive and memory that allows multiple data transfers on a single software interrupt.
Loop-back plug
Parallel Advanced Technology Attachment: PATA
American National Standards Institute: ANSI
Block mode
44. Windows Vista technology that supports a hybrid drive.
Recovery
Last worked
Copy backup
ReadyDrive
45. A nonprofit organization dedicated to creating trade and communications standards.
American National Standards Institute: ANSI
Attention (AT) command set
Recovery
High-level formatting
46. Network with each computer
Bus topology
Recovery CDs
Copy backup
RAID 1
47. Fastener used to bundle cables inside and outside of a computer.
Cluster
Loop-back plug
Bootable disk
Cable tie
48. To power up a computer from the off position.
The electrical system
Cold boot
Computer Preventive Maintenance
Recovery
49. A single hard drive that works independently of other hard drives.
Basic disk
RAID 0
Copy backup
Self-Monitoring Analysis and Reporting Technology: S.M.A.R.T.
50. Temporary drop in AC power.
Bootable disk
Brownout
Byte
Backplane