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Test your basic knowledge |
Computer Repair
Start Test
Study First
Subject
:
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. __________________cards report computer errors and conflicts at POST.
Drive image
Booting
C: drive
Post Diagnostic
2. POST means __________________.
Advanced Technology Extended (ATX)
Category 5
Hot-swapping
Power-On Self-Test
3. Expansion card that increases the number of controllers and ports available on a computer.
File system
Adapter card
Low-level formatting
Address Resolution Protocol (ARP)
4. Speed at which bits are transmitted - usually expressed in bits per second (bps).
Parallel Advanced Technology Attachment: PATA
Buffer
Bit rate
ActiveX
5. A transfer mode used by devices - including the hard drive - to transfer data to memory without involving the CPU.
Application Programming Interface (API)
Address Resolution Protocol (ARP)
Direct Memory Access: DMA
Boot record
6. Cable that contains four pairs of wires - with a maximum data rate of 1 Gbps.
Computer maintenance
Category 5
Byte
Cable tie
7. A set of tools - routines and protocols used to develop software applications that will be compatible with an operating system.
Application Programming Interface (API)
Advanced Technology Extended (ATX)
Soft boot
ROM BIOS program
8. An ATAPI cabling method that uses a narrower and more reliable cable than the 80-conductor cable.
Boot sequence
Loop-back plug
Head
Serial Advanced Technology Attachment: SATA
9. This is how the BIOS communicates errors during POST
Advanced Technology Extended (ATX) power connector
Beep codes
Low-level formatting
Whenever changes are made
10. A sealed - magnetic coil device that moves across the surface of a disk either reading data from or writing data to the disk.
Hard boot
Backward compatible
C: drive
Read/write head
11. 4- - 6- - or 8-pin connector that supplies extra voltage to the motherboard from the power supply.
Category 5
Simple volume
Auxiliary (AUX) power connector
Advanced Technology Attachment Packet Interface: ATAPI
12. A drive with one - two - or more platters - or disks that stack together and spin in unison inside a sealed metal housing that contains firmware to control reading and writing data to the drive and to communicate with the motherboard. The top and bot
Serial Attached SCSI: SAS
Magnetic hard drive
Simple volume
Spanning
13. Data storage area that provides high-speed access for the system.
File system
Magnetic hard drive
Serial Attached SCSI: SAS
Cache
14. Issues dial - hang up - reset - and other instructions to the modem. It is based on the Hayes command set.
Category 5
Attention (AT) command set
Power-On Self-Test
Solid State Device: SSD
15. This tool can be used to test a USB port.
ROM BIOS program
Loop-back plug
CHKDSK
Automatic Private IP Addressing (APIPA)
16. Command used to check the integrity of files and folders on a hard drive by scanning the disk surface for physical errors.
Bus topology
Backplane
Cluster
CHKDSK
17. The process - you specify the size of the partition and what file system it will use.
Application layer
Formatting
Serial Advanced Technology Attachment: SATA
FAT12
18. When troubleshooting a failed boot - if you do not see any lights or hear any noises - what hardware system do you first assume is at fault?
The electrical system
RAID 5
Low-level formatting
Solid State Device: SSD
19. This can be divided into one or more logical drives. Each logical drive is assigned a drive letter (such as drive G:) and is formatted using its own file system.
Extended partition
Integrated Device Electronics: IDE
RAID 0
ROM BIOS program
20. A________________CD can be used to boot a system and repair or reinstall Windows.
High-level formatting
Basic disk
ROM BIOS program
Recovery
21. Involves restarting the computer by pressing the on/off switch. Stressful on computers.
Whenever changes are made
Hard boot
Bus topology
Application layer
22. The resistor added at the end of a SCSI chain to dampen the voltage at the end of the chain.
80-conductor IDE cable
Block mode
Terminating resistor
Active partition
23. Most often called a hard drive - comes in two sizes for personal computers: the 2.5" size is used for laptop computers and the 3.5" size is used for desktops. In addition - a smaller 1.8" size (about the size of a credit card) hard drive is used in s
Advanced Technology Attachment Packet Interface: ATAPI
Block mode
Self-Monitoring Analysis and Reporting Technology: S.M.A.R.T.
Hard Disk Drive: HDD
24. Five possible questions that should be asked of a user who is experiencing computer problems: What had just happened? What recent changes did the user make? When did the computer __________? What error message do you see?
Byte
Last worked
Bus
Computer maintenance
25. The first sector of a floppy disk or logical drive in a partition; it contains information about the disk or logical drive. On a hard drive - if the THING is in the active partition - then it is used to boot the OS. Also called boot sector.
Power-On Self-Test
Boot record
Bus topology
Logical Unit Number: LUN
26. Method for encrypting data on a network. Uses a private key for writing messages and a public key to decode the messages. Only the private key needs to be kept secret. Public keys can be distributed openly.
Asymmetric encryption
Bridge
Cache
American National Standards Institute: ANSI
27. A number assigned to a logical device (such as a tray in a CD changer) that is part of a physical SCSI device - which is assigned a SCSI ID.
Automatic
Simple volume
Integrated Device Electronics: IDE
Logical Unit Number: LUN
28. Media through which data is transferred from one part of a computer to another. The bus can be compared to a highway on which data travels within a computer.
Bit rate
CHKDSK
C: drive
Bus
29. The volume is assigned a drive letter (such as drive C: or drive D:) and is formatted using a file system. Also called simple volume.
Bridge
Loop-back plug
Low-level formatting
The primary partition
30. Temporary drop in AC power.
American National Standards Institute: ANSI
Brownout
Nonvolatile Memory
CHKDSK
31. A standard for managing the interface between secondary storage devices and a computer system. A system can support up to six serial ATA and parallel ATA IDE devices or up to four parallel ATA IDE devices such as hard drives - CD-ROM drives - and DVD
Automatic Private IP Addressing (APIPA)
Enhanced Integrated Device Electronics: EIDE
Cache
Recovery CDs
32. A transfer mode that uses the CPU to transfer data from the hard drive to memory. This mode is slower than DMA mode.
External SATA: eSATA
80-conductor IDE cable
SCSI ID
Programmed Input/Output: PIO
33. Storage area used for handling data in transit. Buffers are used in internetworking to compensate for differences in processing speed between network devices. Bursts of data can be stored in buffers until they can be handled by slower processing devi
Buffer
Automatic Private IP Addressing (APIPA)
Application Programming Interface (API)
CHKDSK
34. A process (usually performed at the factory) that electronically creates the hard drive tracks and sectors and tests for bad spots on the disk surface.
External SATA: eSATA
American National Standards Institute: ANSI
Head
Low-level formatting
35. The circuit board that controls a SCSI bus supporting as many as seven or fifteen separate devices. This device controls communication between the SCSI bus and the PC.
Application layer
AppleTalk
Host adapter
Last worked
36. High-speed - 32-bit bus technology designed to support the acceleration of 3D computer graphics.
Autodetection
Hard Disk Drive: HDD
Attention (AT) command set
Accelerated Graphics Port (AGP)
37. A file system designed to provide greater security and to support more storage capacity than the FAT32 file system.
Byte
80-conductor IDE cable
New Technology file system: NTFS
Brownout
38. Fastener used to bundle cables inside and outside of a computer.
Basic disk
Self-Monitoring Analysis and Reporting Technology: S.M.A.R.T.
Enhanced Integrated Device Electronics: EIDE
Cable tie
39. Used to repair and reinstall Windows
New Technology file system: NTFS
Recovery
Recovery CDs
Cable
40. Four Main Parts of the boot process: 1. BIOS checks hardware through POST. 2. The ___________ searches for and loads an OS. 3. The OS configures the system and completes its own loading. 4. The user executes application software.
Category 5
Cold boot
ROM BIOS program
Block mode
41. The ________________makes sure the computer meets the necessary system requirements and that all hardware is working properly before starting the remainder of the boot process.
Bridge
ReadyDrive
Drive image
POST
42. Formatting performed by means of the DOS or Windows Format program (for example - FORMAT C:/S creates the boot record - FAT - and root directory on drive C and makes the drive bootable). Also called OS formatting.
SCSI ID
SCSI host adapter card
High-level formatting
Copy backup
43. A table on a hard drive or floppy disk that tracks how space on a disk is used to store files.
Redundant Array of Inexpensive Disks: RAID
Accelerated Graphics Port (AGP)
File Allocation Table: FAT
Advanced Technology Extended (ATX) power connector
44. Standard computer case form factor for modern computers.
The primary partition
Automatic
FAT12
Advanced Technology Extended (ATX)
45. An IDE cable that has 40 pins but uses 80 wires - 40 of which are ground wires designed to reduce crosstalk on the cable.
Byte
Auxiliary (AUX) power connector
Automatic Private IP Addressing (APIPA)
80-conductor IDE cable
46. A drive with no moving parts. Uses nonvolatile flash memory.
The electrical system
Post Diagnostic
Solid State Device: SSD
Hard Disk Drive: HDD
47. A preventive maintenance plan tends to evolve from a history or pattern of __________malfunctions within an organization.
Whenever changes are made
The primary partition
Solid State Device: SSD
Computer maintenance
48. Protocol suite to network Macintosh computers. It is comprised of a comprehensive set of protocols that span the seven layers of the OSI reference model.
AppleTalk
Self-Monitoring Analysis and Reporting Technology: S.M.A.R.T.
Beep codes
Nonvolatile Memory
49. A self-monitoring technology whereby the BIOS monitors the health of the hard drive and warns of an impending failure.
Parallel Advanced Technology Attachment: PATA
Address Resolution Protocol (ARP)
Whenever changes are made
Self-Monitoring Analysis and Reporting Technology: S.M.A.R.T.
50. The duplication of everything written to a hard drive.
Automatic
Category 5
Active partition
Drive image