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Test your basic knowledge |
Computer Repair
Start Test
Study First
Subject
:
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Operating system feature that enables a computer to assign itself an address if it is unable to contact a DHCP server. The Internet Assigned Numbers Authority (IANA) has reserved private IP addresses in the range of 169.254.0.0 -169.254.255.255 for A
Application layer
Automatic Private IP Addressing (APIPA)
Programmed Input/Output: PIO
Serial Advanced Technology Attachment: SATA
2. A set of tools - routines and protocols used to develop software applications that will be compatible with an operating system.
Application Programming Interface (API)
Post Diagnostic
Integrated Device Electronics: IDE
Backplane
3. List managed by a network administrator that itemizes what a user is permitted to access and the type of access granted.
RAID 1
Access Control List (ACL)
Beep codes
Autodetection
4. Four Main Parts of the boot process: 1. BIOS checks hardware through POST. 2. The ___________ searches for and loads an OS. 3. The OS configures the system and completes its own loading. 4. The user executes application software.
ROM BIOS program
Spanning
Direct Memory Access: DMA
Autodetection
5. The advantages of ______________: To reduce the likelihood that the events that causes PC failures will occur and to lessen the damage if they do.
Redundant Array of Inexpensive Disks: RAID
Category 5
Application Programming Interface (API)
Computer Preventive Maintenance
6. Five possible questions that should be asked of a user who is experiencing computer problems: What had just happened? What recent changes did the user make? When did the computer __________? What error message do you see?
External SATA: eSATA
Cluster
Host adapter
Last worked
7. Having the ability to connect and disconnect a drive while the system is running. Also called hot-plugging.
Booting
Direct Memory Access: DMA
Hot-swapping
Asymmetric encryption
8. The circuit board that controls a SCSI bus supporting as many as seven or fifteen separate devices. This device controls communication between the SCSI bus and the PC.
Host adapter
Post Diagnostic
Beep codes
ReadyDrive
9. Network with each computer
Bus topology
Extended partition
Post Diagnostic
Bootable disk
10. Discovers the local address (MAC address) of a station on the network when the IP address is known. End stations as well as routers use ARP to discover local addresses:
Category 5
ActiveX
Address Resolution Protocol (ARP)
Small Computer System Interface: SCSI
11. Fastener used to bundle cables inside and outside of a computer.
Automatic Private IP Addressing (APIPA)
Access Control List (ACL)
American National Standards Institute: ANSI
Cable tie
12. Order of drives checked for an OS. Example: Floppy (1st) - CD-ROM (2nd) Hard Drive (3rd)
Boot sequence
Power-On Self-Test
Beep codes
Integrated Device Electronics: IDE
13. Used to repair and reinstall Windows
Solid State Device: SSD
Recovery CDs
Advanced Technology Attachment Packet Interface: ATAPI
AppleTalk
14. Is a type of drive imaging. It duplicates data on one drive to another drive and is used for fault tolerance.
RAID 1
Magnetic hard drive
CMOS/BIOS
Basic disk
15. The overall structure an OS uses to name - store - and organize files on a drive. In it - a cluster is the smallest unit of space on a disk for storing a file and is made up of one or more sectors. A it tracks how these clusters are used for each fil
Bootable disk
Advanced Technology Extended (ATX)
Cable
File system
16. The process - you specify the size of the partition and what file system it will use.
Bus topology
Address Resolution Protocol (ARP)
Formatting
Programmed Input/Output: PIO
17. The top or bottom surface of one platter on a hard drive. Each platter has two of these.
Brownout
Buffer
Head
Access Control List (ACL)
18. A drive with one - two - or more platters - or disks that stack together and spin in unison inside a sealed metal housing that contains firmware to control reading and writing data to the drive and to communicate with the motherboard. The top and bot
Loop-back plug
Magnetic hard drive
Soft boot
AppleTalk
19. Applet or small program created by Microsoft to control interactivity on web pages that has to be downloaded to gain access to the full functionality.
RAID 0
Serial Attached SCSI: SAS
American National Standards Institute: ANSI
ActiveX
20. A table on a hard drive or floppy disk that tracks how space on a disk is used to store files.
File Allocation Table: FAT
Low-level formatting
CMOS/BIOS
Brownout
21. Temporary drop in AC power.
Soft boot
Auxiliary (AUX) power connector
Post Diagnostic
Brownout
22. Windows Vista technology that supports a hybrid drive.
Recovery CDs
ReadyDrive
Low-level formatting
Address Resolution Protocol (ARP)
23. Cable that contains four pairs of wires - with a maximum data rate of 1 Gbps.
RAID 1
Category 5
Loop-back plug
Loop-back plug
24. POST means __________________.
Nonvolatile Memory
Direct Memory Access: DMA
Power-On Self-Test
Loop-back plug
25. A________________CD can be used to boot a system and repair or reinstall Windows.
Recovery
Simple volume
Boot sequence
Address Resolution Protocol (ARP)
26. The first sector of a floppy disk or logical drive in a partition; it contains information about the disk or logical drive. On a hard drive - if the THING is in the active partition - then it is used to boot the OS. Also called boot sector.
Direct Memory Access: DMA
Bit rate
ROM BIOS program
Boot record
27. The volume is assigned a drive letter (such as drive C: or drive D:) and is formatted using a file system. Also called simple volume.
Direct Memory Access: DMA
The primary partition
Formatting
Hot-swapping
28. Hardware or software systems that can use interfaces and data from earlier versions of the system or with other systems. Also known as backward-compatible or backwards compatible.
Backward compatible
Recovery
The primary partition
POST
29. To power up a computer from the off position.
Block mode
Hard Disk Drive: HDD
Cold boot
Soft boot
30. A transfer mode that uses the CPU to transfer data from the hard drive to memory. This mode is slower than DMA mode.
Programmed Input/Output: PIO
File Allocation Table: FAT
Low-level formatting
Redundant Array of Inexpensive Disks: RAID
31. One or more sectors that constitute the smallest unit of space on a disk for storing data (also referred to as a file allocation unit). Files are written to a disk as groups of whole clusters.
External SATA: eSATA
Access Control List (ACL)
Bit rate
Cluster
32. Most often called a hard drive - comes in two sizes for personal computers: the 2.5" size is used for laptop computers and the 3.5" size is used for desktops. In addition - a smaller 1.8" size (about the size of a credit card) hard drive is used in s
New Technology file system: NTFS
Cluster
Hard Disk Drive: HDD
The electrical system
33. A method of data transfer between hard drive and memory that allows multiple data transfers on a single software interrupt.
Block mode
Terminating resistor
Read/write head
Hybrid hard drives
34. This can be divided into one or more logical drives. Each logical drive is assigned a drive letter (such as drive G:) and is formatted using its own file system.
Drive image
Extended partition
File Allocation Table: FAT
Enhanced Integrated Device Electronics: EIDE
35. This is how the BIOS communicates errors during POST
Hot-swapping
ActiveX
Loop-back plug
Beep codes
36. A drive that uses both solid state and magnetic technologies.
Bit rate
Logical Unit Number: LUN
Parallel Advanced Technology Attachment: PATA
Hybrid hard drives
37. Backs up user-selected files to tape. This backup does not reset the archive bit.
The electrical system
Boot sequence
ActiveX
Copy backup
38. When troubleshooting a failed boot - if you do not see any lights or hear any noises - what hardware system do you first assume is at fault?
Serial Attached SCSI: SAS
Asymmetric encryption
The electrical system
Boot sequence
39. An IDE cable that has 40 pins but uses 80 wires - 40 of which are ground wires designed to reduce crosstalk on the cable.
Buffer
80-conductor IDE cable
FAT12
External SATA: eSATA
40. A process (usually performed at the factory) that electronically creates the hard drive tracks and sectors and tests for bad spots on the disk surface.
Low-level formatting
Buffer
Power-On Self-Test
Nonvolatile Memory
41. Protocol suite to network Macintosh computers. It is comprised of a comprehensive set of protocols that span the seven layers of the OSI reference model.
AppleTalk
Attention (AT) command set
Cable
Last worked
42. Layer 7 of the OSI reference model. This layer provides services to application processes such as electronic mail - file transfer - and terminal emulation that are outside of the OSI model. The application layer identifies and establishes the availab
Application layer
Boot record
External SATA: eSATA
The electrical system
43. A file system designed to provide greater security and to support more storage capacity than the FAT32 file system.
Soft boot
New Technology file system: NTFS
CMOS/BIOS
Enhanced Integrated Device Electronics: EIDE
44. Method for encrypting data on a network. Uses a private key for writing messages and a public key to decode the messages. Only the private key needs to be kept secret. Public keys can be distributed openly.
Head
Asymmetric encryption
AppleTalk
SCSI host adapter card
45. A Data Link layer device that connects and passes frames between two network segments. The frames are filtered and forwarded using MAC addresses.
Nonvolatile Memory
ReadyDrive
Bridge
Address Resolution Protocol (ARP)
46. The ________________makes sure the computer meets the necessary system requirements and that all hardware is working properly before starting the remainder of the boot process.
Low-level formatting
POST
Auxiliary (AUX) power connector
Computer Preventive Maintenance
47. You should write down or backup changes to CMOS/BIOS setup ____________________.
Address Resolution Protocol (ARP)
Programmed Input/Output: PIO
ActiveX
Whenever changes are made
48. When two hard drives are configured as a single volume.
Spanning
RAID 5
Cold boot
Attention (AT) command set
49. 20-pin or 24-pin internal power supply connector.
Cache
Simple volume
Advanced Technology Extended (ATX) power connector
Integrated Device Electronics: IDE
50. Troubleshooting tool that allows the computer to boot from a disk when the hard drive will not boot.
Small Computer System Interface: SCSI
Bootable disk
Enhanced Integrated Device Electronics: EIDE
Integrated Device Electronics: IDE