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Computer Repair
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Study First
Subject
:
it-skills
Instructions:
Answer 50 questions in 15 minutes.
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study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The circuit board that controls a SCSI bus supporting as many as seven or fifteen separate devices. This device controls communication between the SCSI bus and the PC.
Cache
Host adapter
Bus topology
CMOS/BIOS
2. One or more sectors that constitute the smallest unit of space on a disk for storing data (also referred to as a file allocation unit). Files are written to a disk as groups of whole clusters.
Parallel Advanced Technology Attachment: PATA
Simple volume
Cluster
Hard Disk Drive: HDD
3. Expansion card that increases the number of controllers and ports available on a computer.
Head
Enhanced Integrated Device Electronics: EIDE
Adapter card
Active partition
4. The advantages of ______________: To reduce the likelihood that the events that causes PC failures will occur and to lessen the damage if they do.
Auxiliary (AUX) power connector
Nonvolatile Memory
Terminating resistor
Computer Preventive Maintenance
5. Applet or small program created by Microsoft to control interactivity on web pages that has to be downloaded to gain access to the full functionality.
Serial Attached SCSI: SAS
ActiveX
Loop-back plug
Attention (AT) command set
6. The first sector of a floppy disk or logical drive in a partition; it contains information about the disk or logical drive. On a hard drive - if the THING is in the active partition - then it is used to boot the OS. Also called boot sector.
Extended partition
SCSI host adapter card
Boot record
Auxiliary (AUX) power connector
7. To power up a computer from the off position.
Cold boot
File system
Serial Attached SCSI: SAS
Bus topology
8. List managed by a network administrator that itemizes what a user is permitted to access and the type of access granted.
File Allocation Table: FAT
Access Control List (ACL)
Simple volume
The electrical system
9. A method of data transfer between hard drive and memory that allows multiple data transfers on a single software interrupt.
Block mode
Bridge
Boot sequence
Programmed Input/Output: PIO
10. Method for encrypting data on a network. Uses a private key for writing messages and a public key to decode the messages. Only the private key needs to be kept secret. Public keys can be distributed openly.
Loop-back plug
Asymmetric encryption
Computer maintenance
Automatic
11. A process (usually performed at the factory) that electronically creates the hard drive tracks and sectors and tests for bad spots on the disk surface.
Low-level formatting
Bit rate
ROM BIOS program
American National Standards Institute: ANSI
12. A number from 0 to 15 assigned to each SCSI device attached to the daisy chain.
SCSI ID
File system
Post Diagnostic
Cable
13. Also known as redundant array of independent disks: Technology uses an array of hard drives used to provide fault tolerance and/or improvement in performance.
Drive image
Redundant Array of Inexpensive Disks: RAID
Cold boot
Extended partition
14. When two hard drives are configured as a single volume.
Bootable disk
Redundant Array of Inexpensive Disks: RAID
Spanning
File Allocation Table: FAT
15. Media through which data is transferred from one part of a computer to another. The bus can be compared to a highway on which data travels within a computer.
AppleTalk
Bus
Accelerated Graphics Port (AGP)
Byte
16. The one bootable partition.
Formatting
FAT12
Active partition
Beep codes
17. Data storage area that provides high-speed access for the system.
AppleTalk
Soft boot
Cache
High-level formatting
18. Hardware or software systems that can use interfaces and data from earlier versions of the system or with other systems. Also known as backward-compatible or backwards compatible.
Access Control List (ACL)
Enhanced Integrated Device Electronics: EIDE
Recovery CDs
Backward compatible
19. A drive that uses both solid state and magnetic technologies.
High-level formatting
Booting
Hybrid hard drives
Boot record
20. An ATAPI cabling method that uses a narrower and more reliable cable than the 80-conductor cable.
Logical Unit Number: LUN
Serial Advanced Technology Attachment: SATA
Cache
Advanced Technology Attachment Packet Interface: ATAPI
21. POST means __________________.
Hard boot
Power-On Self-Test
Buffer
New Technology file system: NTFS
22. A drive with one - two - or more platters - or disks that stack together and spin in unison inside a sealed metal housing that contains firmware to control reading and writing data to the drive and to communicate with the motherboard. The top and bot
C: drive
Magnetic hard drive
Automatic Private IP Addressing (APIPA)
Category 5
23. Physical connection between an interface processor or card - the data buses - and the power distribution buses inside a chassis.
Backplane
Block mode
AppleTalk
Application Programming Interface (API)
24. Fastener used to bundle cables inside and outside of a computer.
Category 5
Cable tie
Enhanced Integrated Device Electronics: EIDE
Soft boot
25. A set of tools - routines and protocols used to develop software applications that will be compatible with an operating system.
ActiveX
Nonvolatile Memory
Application Programming Interface (API)
Block mode
26. Troubleshooting tool that allows the computer to boot from a disk when the hard drive will not boot.
ReadyDrive
Bus
Spanning
Bootable disk
27. Network with each computer
Autodetection
The primary partition
Bus topology
Basic disk
28. Protocol suite to network Macintosh computers. It is comprised of a comprehensive set of protocols that span the seven layers of the OSI reference model.
AppleTalk
Application Programming Interface (API)
Fault tolerance
Integrated Device Electronics: IDE
29. Four Main Parts of the boot process: 1. BIOS checks hardware through POST. 2. The ___________ searches for and loads an OS. 3. The OS configures the system and completes its own loading. 4. The user executes application software.
Address Resolution Protocol (ARP)
ROM BIOS program
C: drive
Post Diagnostic
30. A preventive maintenance plan tends to evolve from a history or pattern of __________malfunctions within an organization.
Serial Attached SCSI: SAS
Bus
Computer maintenance
Redundant Array of Inexpensive Disks: RAID
31. When troubleshooting a failed boot - if you do not see any lights or hear any noises - what hardware system do you first assume is at fault?
Whenever changes are made
Bus
Small Computer System Interface: SCSI
The electrical system
32. Discovers the local address (MAC address) of a station on the network when the IP address is known. End stations as well as routers use ARP to discover local addresses:
Address Resolution Protocol (ARP)
Accelerated Graphics Port (AGP)
Automatic
Cache
33. The process - you specify the size of the partition and what file system it will use.
RAID 0
Formatting
External SATA: eSATA
Beep codes
34. Involves restarting the computer by pressing the on/off switch. Stressful on computers.
C: drive
Cable
Computer maintenance
Hard boot
35. This tool can be used to test a USB port.
Last worked
Advanced Technology Extended (ATX)
Loop-back plug
Fault tolerance
36. Five possible questions that should be asked of a user who is experiencing computer problems: What had just happened? What recent changes did the user make? When did the computer __________? What error message do you see?
File system
Solid State Device: SSD
Last worked
80-conductor IDE cable
37. Used to repair and reinstall Windows
Boot record
Backplane
Recovery CDs
ReadyDrive
38. This can be divided into one or more logical drives. Each logical drive is assigned a drive letter (such as drive G:) and is formatted using its own file system.
External SATA: eSATA
Extended partition
The electrical system
Enhanced Integrated Device Electronics: EIDE
39. Memory that does not lose its data when the power is turned off.
RAID 1
Cache
Attention (AT) command set
Nonvolatile Memory
40. Layer 7 of the OSI reference model. This layer provides services to application processes such as electronic mail - file transfer - and terminal emulation that are outside of the OSI model. The application layer identifies and establishes the availab
Simple volume
Hard boot
Cold boot
Application layer
41. Generally the label for the first hard drive in a computer system. Drive A and Drive B are reserved for floppy drives. Drive B is rarely used on current computers.
External SATA: eSATA
C: drive
Hot-swapping
Attention (AT) command set
42. This is how the BIOS communicates errors during POST
Self-Monitoring Analysis and Reporting Technology: S.M.A.R.T.
Loop-back plug
Nonvolatile Memory
Beep codes
43. The latest SCSI standard - serial SCSI - also called serial attached SCSI - allows for more than 15 devices on a single SCSI chain - uses smaller - longer - round cables - and uses smaller hard drive form factors that can support larger capacities th
Serial Attached SCSI: SAS
Adapter card
Active partition
Bus topology
44. Commonly called the host adapter. The host adapter is inserted into an expansion slot on the motherboard and is responsible for managing all devices on the SCSI bus. A host adapter can support both internal and external SCSI devices - using one conne
Bus topology
Address Resolution Protocol (ARP)
POST
SCSI host adapter card
45. Is a type of drive imaging. It duplicates data on one drive to another drive and is used for fault tolerance.
Accelerated Graphics Port (AGP)
Loop-back plug
RAID 1
Bootable disk
46. Operating system feature that enables a computer to assign itself an address if it is unable to contact a DHCP server. The Internet Assigned Numbers Authority (IANA) has reserved private IP addresses in the range of 169.254.0.0 -169.254.255.255 for A
Bus
Buffer
Automatic Private IP Addressing (APIPA)
Whenever changes are made
47. Standard computer case form factor for modern computers.
Backplane
Bootable disk
Access Control List (ACL)
Advanced Technology Extended (ATX)
48. The volume is assigned a drive letter (such as drive C: or drive D:) and is formatted using a file system. Also called simple volume.
Autodetection
Attention (AT) command set
The primary partition
AppleTalk
49. Issues dial - hang up - reset - and other instructions to the modem. It is based on the Hayes command set.
Auxiliary (AUX) power connector
Spanning
Attention (AT) command set
Bit rate
50. Command used to check the integrity of files and folders on a hard drive by scanning the disk surface for physical errors.
Bus
CHKDSK
Redundant Array of Inexpensive Disks: RAID
Recovery
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