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Test your basic knowledge |
Computer Repair
Start Test
Study First
Subject
:
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Used to repair and reinstall Windows
Nonvolatile Memory
Byte
Terminating resistor
Recovery CDs
2. Stripes data across three or more drives and uses parity checking - so that if one drive fails - the other drives can re-create the data stored on the failed drive. Data is not duplicated - and - therefore - THIS makes better use of volume capacity.
Automatic
Loop-back plug
Self-Monitoring Analysis and Reporting Technology: S.M.A.R.T.
RAID 5
3. Discovers the local address (MAC address) of a station on the network when the IP address is known. End stations as well as routers use ARP to discover local addresses:
RAID 0
Hybrid hard drives
Address Resolution Protocol (ARP)
SCSI host adapter card
4. Uses space from two or more physical disks to increase the disk space available for a single volume. THIS writes to the physical disks evenly across all disks so that no one disk receives all the activity - and therefore improves performance. Windows
RAID 0
Redundant Array of Inexpensive Disks: RAID
POST
Whenever changes are made
5. Operating system feature that enables a computer to assign itself an address if it is unable to contact a DHCP server. The Internet Assigned Numbers Authority (IANA) has reserved private IP addresses in the range of 169.254.0.0 -169.254.255.255 for A
Attention (AT) command set
Automatic Private IP Addressing (APIPA)
Hard Disk Drive: HDD
CMOS/BIOS
6. A number assigned to a logical device (such as a tray in a CD changer) that is part of a physical SCSI device - which is assigned a SCSI ID.
Hybrid hard drives
Logical Unit Number: LUN
Buffer
Bridge
7. In Windows XP - you should choose the _______________setting for updates.
Post Diagnostic
Spanning
Automatic
ActiveX
8. Network with each computer
External SATA: eSATA
Spanning
Hard Disk Drive: HDD
Bus topology
9. The 12-bit wide - one-column file allocation table for a floppy disk - containing information about how each cluster or file allocation unit on the disk is currently used.
Cluster
Buffer
FAT12
Computer Preventive Maintenance
10. One or more sectors that constitute the smallest unit of space on a disk for storing data (also referred to as a file allocation unit). Files are written to a disk as groups of whole clusters.
Cable
Cluster
Advanced Technology Extended (ATX)
ActiveX
11. A feature of system BIOS and hard drives that automatically identifies and configures a new drive in CMOS setup.
Bit rate
Backward compatible
ReadyDrive
Autodetection
12. The top or bottom surface of one platter on a hard drive. Each platter has two of these.
Attention (AT) command set
Head
RAID 1
Accelerated Graphics Port (AGP)
13. The latest SCSI standard - serial SCSI - also called serial attached SCSI - allows for more than 15 devices on a single SCSI chain - uses smaller - longer - round cables - and uses smaller hard drive form factors that can support larger capacities th
Extended partition
Serial Attached SCSI: SAS
Magnetic hard drive
Accelerated Graphics Port (AGP)
14. Protocol suite to network Macintosh computers. It is comprised of a comprehensive set of protocols that span the seven layers of the OSI reference model.
File Allocation Table: FAT
Simple volume
Backplane
AppleTalk
15. A hard drive whose disk controller is integrated into the drive - eliminating the need for a controller cable and thus increasing speed - as well as reducing price.
Integrated Device Electronics: IDE
Magnetic hard drive
Bus
Cache
16. An ATAPI cabling method that uses a narrower and more reliable cable than the 80-conductor cable.
Serial Advanced Technology Attachment: SATA
Auxiliary (AUX) power connector
Loop-back plug
Redundant Array of Inexpensive Disks: RAID
17. A preventive maintenance plan tends to evolve from a history or pattern of __________malfunctions within an organization.
Brownout
Computer maintenance
Power-On Self-Test
Host adapter
18. Layer 7 of the OSI reference model. This layer provides services to application processes such as electronic mail - file transfer - and terminal emulation that are outside of the OSI model. The application layer identifies and establishes the availab
Application layer
Fault tolerance
Bus
Self-Monitoring Analysis and Reporting Technology: S.M.A.R.T.
19. Generally the label for the first hard drive in a computer system. Drive A and Drive B are reserved for floppy drives. Drive B is rarely used on current computers.
Serial Advanced Technology Attachment: SATA
C: drive
Automatic Private IP Addressing (APIPA)
Post Diagnostic
20. A transfer mode that uses the CPU to transfer data from the hard drive to memory. This mode is slower than DMA mode.
Backward compatible
Programmed Input/Output: PIO
Cold boot
American National Standards Institute: ANSI
21. Is a type of drive imaging. It duplicates data on one drive to another drive and is used for fault tolerance.
Cold boot
External SATA: eSATA
Booting
RAID 1
22. List managed by a network administrator that itemizes what a user is permitted to access and the type of access granted.
Loop-back plug
Access Control List (ACL)
Boot record
Bridge
23. Command used to check the integrity of files and folders on a hard drive by scanning the disk surface for physical errors.
Recovery CDs
Access Control List (ACL)
CHKDSK
Copy backup
24. A standard for managing the interface between secondary storage devices and a computer system. A system can support up to six serial ATA and parallel ATA IDE devices or up to four parallel ATA IDE devices such as hard drives - CD-ROM drives - and DVD
Cable tie
Loop-back plug
Computer maintenance
Enhanced Integrated Device Electronics: EIDE
25. Storage area used for handling data in transit. Buffers are used in internetworking to compensate for differences in processing speed between network devices. Bursts of data can be stored in buffers until they can be handled by slower processing devi
Buffer
Read/write head
Attention (AT) command set
Extended partition
26. A Data Link layer device that connects and passes frames between two network segments. The frames are filtered and forwarded using MAC addresses.
Self-Monitoring Analysis and Reporting Technology: S.M.A.R.T.
Bridge
Buffer
Bit rate
27. A unit of measure that describes the size of a data file - the amount of space on a disk or other storage medium - or the amount of data being sent over a network. One byte consists of 8 bits of data.
Last worked
Bus
Loop-back plug
Byte
28. Another name for the primary volume.
Bus topology
Hard boot
Simple volume
The electrical system
29. Performed from the operating system - such as by pressing the key combination Ctrl+Alt+Del or by choosing a Restart option from the Shut Down dialog box. Less stressful on the computer.
Enhanced Integrated Device Electronics: EIDE
Soft boot
Serial Attached SCSI: SAS
Fault tolerance
30. Involves restarting the computer by pressing the on/off switch. Stressful on computers.
Hard boot
American National Standards Institute: ANSI
CMOS/BIOS
Active partition
31. Expansion card that increases the number of controllers and ports available on a computer.
C: drive
New Technology file system: NTFS
External SATA: eSATA
Adapter card
32. Five possible questions that should be asked of a user who is experiencing computer problems: What had just happened? What recent changes did the user make? When did the computer __________? What error message do you see?
Last worked
ActiveX
External SATA: eSATA
Low-level formatting
33. How do you change a computer's Boot Sequence?
Application Programming Interface (API)
CMOS/BIOS
Automatic Private IP Addressing (APIPA)
Bridge
34. Memory that does not lose its data when the power is turned off.
Nonvolatile Memory
Basic disk
Automatic Private IP Addressing (APIPA)
CMOS/BIOS
35. To power up a computer from the off position.
Cold boot
Beep codes
Programmed Input/Output: PIO
Head
36. A drive with one - two - or more platters - or disks that stack together and spin in unison inside a sealed metal housing that contains firmware to control reading and writing data to the drive and to communicate with the motherboard. The top and bot
RAID 5
Byte
Cable tie
Magnetic hard drive
37. Also known as redundant array of independent disks: Technology uses an array of hard drives used to provide fault tolerance and/or improvement in performance.
Redundant Array of Inexpensive Disks: RAID
POST
Self-Monitoring Analysis and Reporting Technology: S.M.A.R.T.
Adapter card
38. A table on a hard drive or floppy disk that tracks how space on a disk is used to store files.
Address Resolution Protocol (ARP)
Boot record
CMOS/BIOS
File Allocation Table: FAT
39. When two hard drives are configured as a single volume.
Recovery CDs
Spanning
Basic disk
Power-On Self-Test
40. A transfer mode used by devices - including the hard drive - to transfer data to memory without involving the CPU.
Advanced Technology Extended (ATX) power connector
Direct Memory Access: DMA
American National Standards Institute: ANSI
Bit rate
41. A nonprofit organization dedicated to creating trade and communications standards.
Basic disk
Application layer
Address Resolution Protocol (ARP)
American National Standards Institute: ANSI
42. Most often called a hard drive - comes in two sizes for personal computers: the 2.5" size is used for laptop computers and the 3.5" size is used for desktops. In addition - a smaller 1.8" size (about the size of a credit card) hard drive is used in s
Loop-back plug
Head
Small Computer System Interface: SCSI
Hard Disk Drive: HDD
43. Formatting performed by means of the DOS or Windows Format program (for example - FORMAT C:/S creates the boot record - FAT - and root directory on drive C and makes the drive bootable). Also called OS formatting.
High-level formatting
Bus topology
Cable tie
File Allocation Table: FAT
44. Fastener used to bundle cables inside and outside of a computer.
Whenever changes are made
CHKDSK
Application Programming Interface (API)
Cable tie
45. Issues dial - hang up - reset - and other instructions to the modem. It is based on the Hayes command set.
Block mode
Cache
Attention (AT) command set
Direct Memory Access: DMA
46. Windows Vista technology that supports a hybrid drive.
Extended partition
ReadyDrive
Access Control List (ACL)
Head
47. The duplication of everything written to a hard drive.
Hot-swapping
Drive image
C: drive
Whenever changes are made
48. POST means __________________.
Soft boot
Serial Attached SCSI: SAS
Advanced Technology Attachment Packet Interface: ATAPI
Power-On Self-Test
49. This tool can be used to test a USB port.
Application layer
Loop-back plug
Advanced Technology Extended (ATX) power connector
Low-level formatting
50. The advantages of ______________: To reduce the likelihood that the events that causes PC failures will occur and to lessen the damage if they do.
Enhanced Integrated Device Electronics: EIDE
Computer Preventive Maintenance
Bit rate
Hard Disk Drive: HDD