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Test your basic knowledge |
Computer Repair
Start Test
Study First
Subject
:
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A preventive maintenance plan tends to evolve from a history or pattern of __________malfunctions within an organization.
Computer maintenance
Drive image
Asymmetric encryption
Bit rate
2. The ________________makes sure the computer meets the necessary system requirements and that all hardware is working properly before starting the remainder of the boot process.
POST
Adapter card
Autodetection
CMOS/BIOS
3. The advantages of ______________: To reduce the likelihood that the events that causes PC failures will occur and to lessen the damage if they do.
Hybrid hard drives
File system
High-level formatting
Computer Preventive Maintenance
4. Used to repair and reinstall Windows
Autodetection
Recovery CDs
CHKDSK
CMOS/BIOS
5. A number assigned to a logical device (such as a tray in a CD changer) that is part of a physical SCSI device - which is assigned a SCSI ID.
Address Resolution Protocol (ARP)
Logical Unit Number: LUN
ReadyDrive
Soft boot
6. This is how the BIOS communicates errors during POST
Cluster
External SATA: eSATA
Beep codes
Programmed Input/Output: PIO
7. Memory that does not lose its data when the power is turned off.
ReadyDrive
Autodetection
Advanced Technology Extended (ATX) power connector
Nonvolatile Memory
8. A method of data transfer between hard drive and memory that allows multiple data transfers on a single software interrupt.
Simple volume
Fault tolerance
Bit rate
Block mode
9. To power up a computer from the off position.
Serial Attached SCSI: SAS
RAID 1
The primary partition
Cold boot
10. Issues dial - hang up - reset - and other instructions to the modem. It is based on the Hayes command set.
CHKDSK
Attention (AT) command set
Cluster
Simple volume
11. The process - you specify the size of the partition and what file system it will use.
Formatting
80-conductor IDE cable
American National Standards Institute: ANSI
Brownout
12. A drive that uses both solid state and magnetic technologies.
Bus topology
Last worked
Hybrid hard drives
Bus
13. A feature of system BIOS and hard drives that automatically identifies and configures a new drive in CMOS setup.
Autodetection
Cache
External SATA: eSATA
Asymmetric encryption
14. A________________CD can be used to boot a system and repair or reinstall Windows.
Formatting
Recovery
Computer Preventive Maintenance
Serial Advanced Technology Attachment: SATA
15. Having the ability to connect and disconnect a drive while the system is running. Also called hot-plugging.
The electrical system
Hot-swapping
Basic disk
Nonvolatile Memory
16. You should write down or backup changes to CMOS/BIOS setup ____________________.
Application Programming Interface (API)
Whenever changes are made
Self-Monitoring Analysis and Reporting Technology: S.M.A.R.T.
Simple volume
17. Data storage area that provides high-speed access for the system.
Active partition
Advanced Technology Extended (ATX) power connector
Low-level formatting
Cache
18. A hard drive whose disk controller is integrated into the drive - eliminating the need for a controller cable and thus increasing speed - as well as reducing price.
Nonvolatile Memory
Integrated Device Electronics: IDE
Accelerated Graphics Port (AGP)
Booting
19. Five possible questions that should be asked of a user who is experiencing computer problems: What had just happened? What recent changes did the user make? When did the computer __________? What error message do you see?
Recovery CDs
Head
Hybrid hard drives
Last worked
20. This can be divided into one or more logical drives. Each logical drive is assigned a drive letter (such as drive G:) and is formatted using its own file system.
Solid State Device: SSD
Extended partition
RAID 0
RAID 5
21. A table on a hard drive or floppy disk that tracks how space on a disk is used to store files.
Advanced Technology Extended (ATX) power connector
File Allocation Table: FAT
Autodetection
Simple volume
22. A self-monitoring technology whereby the BIOS monitors the health of the hard drive and warns of an impending failure.
Adapter card
Self-Monitoring Analysis and Reporting Technology: S.M.A.R.T.
Address Resolution Protocol (ARP)
Basic disk
23. This tool can be used to test a USB port.
ActiveX
Hybrid hard drives
Simple volume
Loop-back plug
24. Media through which data is transferred from one part of a computer to another. The bus can be compared to a highway on which data travels within a computer.
Loop-back plug
Bus
Formatting
Automatic
25. An ATAPI cabling method that uses a narrower and more reliable cable than the 80-conductor cable.
Whenever changes are made
ActiveX
Cluster
Serial Advanced Technology Attachment: SATA
26. A computer's ability to respond to a fault or catastrophe - such as a hardware failure or power outage - so that data is not lost.
Bus
High-level formatting
Fault tolerance
The primary partition
27. Network with each computer
Simple volume
Bus topology
Fault tolerance
Host adapter
28. A transfer mode that uses the CPU to transfer data from the hard drive to memory. This mode is slower than DMA mode.
Post Diagnostic
CMOS/BIOS
External SATA: eSATA
Programmed Input/Output: PIO
29. Cable that contains four pairs of wires - with a maximum data rate of 1 Gbps.
Category 5
High-level formatting
Bridge
ROM BIOS program
30. Fastener used to bundle cables inside and outside of a computer.
Cable tie
Logical Unit Number: LUN
Recovery CDs
SCSI ID
31. A drive with one - two - or more platters - or disks that stack together and spin in unison inside a sealed metal housing that contains firmware to control reading and writing data to the drive and to communicate with the motherboard. The top and bot
Category 5
Magnetic hard drive
Automatic Private IP Addressing (APIPA)
RAID 5
32. When troubleshooting a failed boot - if you do not see any lights or hear any noises - what hardware system do you first assume is at fault?
Hard boot
The electrical system
Access Control List (ACL)
Block mode
33. The top or bottom surface of one platter on a hard drive. Each platter has two of these.
Head
ReadyDrive
Cluster
Recovery
34. A___________________can be used to test a USB port.
Loop-back plug
Cache
Computer Preventive Maintenance
The electrical system
35. Speed at which bits are transmitted - usually expressed in bits per second (bps).
Small Computer System Interface: SCSI
Computer maintenance
Soft boot
Bit rate
36. How do you change a computer's Boot Sequence?
Advanced Technology Extended (ATX) power connector
Power-On Self-Test
Application layer
CMOS/BIOS
37. The circuit board that controls a SCSI bus supporting as many as seven or fifteen separate devices. This device controls communication between the SCSI bus and the PC.
Cable
Host adapter
ROM BIOS program
Bus
38. Most often called a hard drive - comes in two sizes for personal computers: the 2.5" size is used for laptop computers and the 3.5" size is used for desktops. In addition - a smaller 1.8" size (about the size of a credit card) hard drive is used in s
RAID 1
Hard Disk Drive: HDD
Backplane
Automatic
39. Storage area used for handling data in transit. Buffers are used in internetworking to compensate for differences in processing speed between network devices. Bursts of data can be stored in buffers until they can be handled by slower processing devi
Bridge
Backward compatible
Head
Buffer
40. The 12-bit wide - one-column file allocation table for a floppy disk - containing information about how each cluster or file allocation unit on the disk is currently used.
Small Computer System Interface: SCSI
FAT12
Brownout
Application layer
41. The overall structure an OS uses to name - store - and organize files on a drive. In it - a cluster is the smallest unit of space on a disk for storing a file and is made up of one or more sectors. A it tracks how these clusters are used for each fil
External SATA: eSATA
File system
Solid State Device: SSD
Spanning
42. Discovers the local address (MAC address) of a station on the network when the IP address is known. End stations as well as routers use ARP to discover local addresses:
Self-Monitoring Analysis and Reporting Technology: S.M.A.R.T.
Address Resolution Protocol (ARP)
Backplane
Computer maintenance
43. An interface standard - part of the IDE/ATA standards - that allows tape drives - CD-ROM drives - and other drives to be treated like an IDE hard drive by the system.
Recovery CDs
Advanced Technology Attachment Packet Interface: ATAPI
Bus
Asymmetric encryption
44. Layer 7 of the OSI reference model. This layer provides services to application processes such as electronic mail - file transfer - and terminal emulation that are outside of the OSI model. The application layer identifies and establishes the availab
Adapter card
Cache
RAID 0
Application layer
45. Formatting performed by means of the DOS or Windows Format program (for example - FORMAT C:/S creates the boot record - FAT - and root directory on drive C and makes the drive bootable). Also called OS formatting.
High-level formatting
Application Programming Interface (API)
Small Computer System Interface: SCSI
Copy backup
46. A standard for managing the interface between secondary storage devices and a computer system. A system can support up to six serial ATA and parallel ATA IDE devices or up to four parallel ATA IDE devices such as hard drives - CD-ROM drives - and DVD
Access Control List (ACL)
Enhanced Integrated Device Electronics: EIDE
Bus
The electrical system
47. Another name for the primary volume.
Parallel Advanced Technology Attachment: PATA
Simple volume
Adapter card
80-conductor IDE cable
48. A unit of measure that describes the size of a data file - the amount of space on a disk or other storage medium - or the amount of data being sent over a network. One byte consists of 8 bits of data.
Application layer
Byte
RAID 5
Read/write head
49. Is a type of drive imaging. It duplicates data on one drive to another drive and is used for fault tolerance.
Bus topology
Recovery
RAID 1
Parallel Advanced Technology Attachment: PATA
50. An older IDE cabling method that uses a 40-pin flat data cable or an 80-conductor cable and a 40-pin IDE connector.
CHKDSK
Parallel Advanced Technology Attachment: PATA
Bus topology
The primary partition