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Test your basic knowledge |
Computer Repair
Start Test
Study First
Subject
:
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Network with each computer
Bus topology
Booting
SCSI ID
Programmed Input/Output: PIO
2. When two hard drives are configured as a single volume.
Advanced Technology Attachment Packet Interface: ATAPI
Block mode
Byte
Spanning
3. 4- - 6- - or 8-pin connector that supplies extra voltage to the motherboard from the power supply.
Bus
CHKDSK
AppleTalk
Auxiliary (AUX) power connector
4. A hard drive whose disk controller is integrated into the drive - eliminating the need for a controller cable and thus increasing speed - as well as reducing price.
Adapter card
Integrated Device Electronics: IDE
External SATA: eSATA
CMOS/BIOS
5. A transfer mode used by devices - including the hard drive - to transfer data to memory without involving the CPU.
Backward compatible
Formatting
Cold boot
Direct Memory Access: DMA
6. Backs up user-selected files to tape. This backup does not reset the archive bit.
Application layer
Copy backup
Advanced Technology Extended (ATX) power connector
AppleTalk
7. Windows Vista technology that supports a hybrid drive.
ReadyDrive
Asymmetric encryption
Power-On Self-Test
Logical Unit Number: LUN
8. Storage area used for handling data in transit. Buffers are used in internetworking to compensate for differences in processing speed between network devices. Bursts of data can be stored in buffers until they can be handled by slower processing devi
The primary partition
Host adapter
Buffer
External SATA: eSATA
9. 20-pin or 24-pin internal power supply connector.
Advanced Technology Extended (ATX) power connector
Autodetection
Auxiliary (AUX) power connector
Cache
10. When troubleshooting a failed boot - if you do not see any lights or hear any noises - what hardware system do you first assume is at fault?
Direct Memory Access: DMA
Logical Unit Number: LUN
80-conductor IDE cable
The electrical system
11. You should write down or backup changes to CMOS/BIOS setup ____________________.
Asymmetric encryption
Read/write head
Whenever changes are made
Loop-back plug
12. One or more sectors that constitute the smallest unit of space on a disk for storing data (also referred to as a file allocation unit). Files are written to a disk as groups of whole clusters.
Cluster
Recovery
External SATA: eSATA
Cold boot
13. A single hard drive that works independently of other hard drives.
Soft boot
The electrical system
Boot sequence
Basic disk
14. Five possible questions that should be asked of a user who is experiencing computer problems: What had just happened? What recent changes did the user make? When did the computer __________? What error message do you see?
Computer Preventive Maintenance
Spanning
RAID 1
Last worked
15. Discovers the local address (MAC address) of a station on the network when the IP address is known. End stations as well as routers use ARP to discover local addresses:
Application Programming Interface (API)
Hard Disk Drive: HDD
Address Resolution Protocol (ARP)
POST
16. POST means __________________.
Boot sequence
Redundant Array of Inexpensive Disks: RAID
Small Computer System Interface: SCSI
Power-On Self-Test
17. A method of data transfer between hard drive and memory that allows multiple data transfers on a single software interrupt.
Cluster
Block mode
Programmed Input/Output: PIO
POST
18. The ________________makes sure the computer meets the necessary system requirements and that all hardware is working properly before starting the remainder of the boot process.
Low-level formatting
The electrical system
Loop-back plug
POST
19. This is how the BIOS communicates errors during POST
Active partition
Hard Disk Drive: HDD
Logical Unit Number: LUN
Beep codes
20. A sealed - magnetic coil device that moves across the surface of a disk either reading data from or writing data to the disk.
SCSI host adapter card
RAID 0
Read/write head
Programmed Input/Output: PIO
21. A preventive maintenance plan tends to evolve from a history or pattern of __________malfunctions within an organization.
Nonvolatile Memory
C: drive
Computer maintenance
Computer Preventive Maintenance
22. The latest SCSI standard - serial SCSI - also called serial attached SCSI - allows for more than 15 devices on a single SCSI chain - uses smaller - longer - round cables - and uses smaller hard drive form factors that can support larger capacities th
Drive image
Serial Attached SCSI: SAS
Whenever changes are made
Attention (AT) command set
23. Another name for the primary volume.
Logical Unit Number: LUN
Access Control List (ACL)
Solid State Device: SSD
Simple volume
24. The top or bottom surface of one platter on a hard drive. Each platter has two of these.
ROM BIOS program
RAID 0
Head
Cold boot
25. Expansion card that increases the number of controllers and ports available on a computer.
Adapter card
Whenever changes are made
ReadyDrive
Extended partition
26. A________________CD can be used to boot a system and repair or reinstall Windows.
Integrated Device Electronics: IDE
Recovery
The primary partition
Application Programming Interface (API)
27. Protocol suite to network Macintosh computers. It is comprised of a comprehensive set of protocols that span the seven layers of the OSI reference model.
Bus
ReadyDrive
AppleTalk
Serial Advanced Technology Attachment: SATA
28. Data storage area that provides high-speed access for the system.
Programmed Input/Output: PIO
American National Standards Institute: ANSI
Cold boot
Cache
29. Hardware or software systems that can use interfaces and data from earlier versions of the system or with other systems. Also known as backward-compatible or backwards compatible.
Backward compatible
Integrated Device Electronics: IDE
Autodetection
Boot sequence
30. Memory that does not lose its data when the power is turned off.
Host adapter
Buffer
Loop-back plug
Nonvolatile Memory
31. An IDE cable that has 40 pins but uses 80 wires - 40 of which are ground wires designed to reduce crosstalk on the cable.
Attention (AT) command set
Last worked
Automatic Private IP Addressing (APIPA)
80-conductor IDE cable
32. A Data Link layer device that connects and passes frames between two network segments. The frames are filtered and forwarded using MAC addresses.
C: drive
Power-On Self-Test
ReadyDrive
Bridge
33. In Windows XP - you should choose the _______________setting for updates.
Basic disk
Automatic
Byte
Fault tolerance
34. Four Main Parts of the boot process: 1. BIOS checks hardware through POST. 2. The ___________ searches for and loads an OS. 3. The OS configures the system and completes its own loading. 4. The user executes application software.
Parallel Advanced Technology Attachment: PATA
Hard Disk Drive: HDD
RAID 5
ROM BIOS program
35. The 12-bit wide - one-column file allocation table for a floppy disk - containing information about how each cluster or file allocation unit on the disk is currently used.
Boot sequence
AppleTalk
FAT12
Extended partition
36. Standard computer case form factor for modern computers.
Basic disk
Whenever changes are made
Recovery
Advanced Technology Extended (ATX)
37. __________________cards report computer errors and conflicts at POST.
Programmed Input/Output: PIO
Simple volume
Post Diagnostic
Recovery
38. Set of conductors - bundled and sheathed together - made of insulated copper or optical fiber that transport signals and power between electrical devices.
Boot sequence
Cable
Host adapter
Hard boot
39. Is a type of drive imaging. It duplicates data on one drive to another drive and is used for fault tolerance.
Low-level formatting
Brownout
RAID 1
RAID 5
40. How do you change a computer's Boot Sequence?
Cache
ROM BIOS program
CMOS/BIOS
Accelerated Graphics Port (AGP)
41. Temporary drop in AC power.
Brownout
Boot sequence
Redundant Array of Inexpensive Disks: RAID
Small Computer System Interface: SCSI
42. The advantages of ______________: To reduce the likelihood that the events that causes PC failures will occur and to lessen the damage if they do.
RAID 0
Formatting
AppleTalk
Computer Preventive Maintenance
43. A self-monitoring technology whereby the BIOS monitors the health of the hard drive and warns of an impending failure.
Backward compatible
Cable tie
Self-Monitoring Analysis and Reporting Technology: S.M.A.R.T.
Automatic
44. The circuit board that controls a SCSI bus supporting as many as seven or fifteen separate devices. This device controls communication between the SCSI bus and the PC.
Host adapter
File Allocation Table: FAT
AppleTalk
Bit rate
45. Layer 7 of the OSI reference model. This layer provides services to application processes such as electronic mail - file transfer - and terminal emulation that are outside of the OSI model. The application layer identifies and establishes the availab
File system
Automatic Private IP Addressing (APIPA)
Copy backup
Application layer
46. Having the ability to connect and disconnect a drive while the system is running. Also called hot-plugging.
Cache
Hot-swapping
Auxiliary (AUX) power connector
Hard boot
47. The first sector of a floppy disk or logical drive in a partition; it contains information about the disk or logical drive. On a hard drive - if the THING is in the active partition - then it is used to boot the OS. Also called boot sector.
Auxiliary (AUX) power connector
Byte
Boot record
Hard boot
48. Issues dial - hang up - reset - and other instructions to the modem. It is based on the Hayes command set.
Serial Attached SCSI: SAS
CMOS/BIOS
Attention (AT) command set
Booting
49. A nonprofit organization dedicated to creating trade and communications standards.
Buffer
Bootable disk
Drive image
American National Standards Institute: ANSI
50. A number assigned to a logical device (such as a tray in a CD changer) that is part of a physical SCSI device - which is assigned a SCSI ID.
Cluster
Logical Unit Number: LUN
Formatting
Computer Preventive Maintenance