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DSST Human Resource Management
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Subjects
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dsst
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business-skills
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. An organization that has generated a list of recommendation for executing an effective diversity initiative.
team appraisal
Society for Human Resource Management
silver handshake
Railway Labor Act
2. Voluntary or involuntary reductions in labor.
reductions-in-force (RIF)
Uniform Guidelines on Employee Selection Procedures
coercive leadership
distributional errors
3. Giving something unpleasant for an undesired behavior.
extinction
Health Maintenance Organization (HMO)
critical incident
punishment
4. Group assigned with improving quality.
quid pro quo harassment
process improvement team
Norris-La Guardia Act
vertical career path
5. An situation in which an employer makes work life so difficult for the employee that they have no choice but to resign.
self-actualization
strategic planning
Older Workers Benefit Protection Act (OWBPA)
constructive discharge
6. A decision based on existing norms.
social contract ethical decision
repatriation
consumer price index (CPI)
protected classes
7. Pay by the hour.
Taft-Hartley Act (Labor Management Relations Act)
employee involvement (EI) groups
extinction
hourly pay
8. Host country natives that are employees. Usually is shifted to because it is cheaper - gives a good impression on locals - and no adjustment to culture.
Landrum-Griffin Act
host country nationals
hot-stove approach
Executive Order 11246
9. Federal agencies and government contractors must comply with anti discrimination practices. Created the Office of Federal Contract Compliance Programs (OFCCP) to enforce this.
human resource planning
individualistic ethical decision
contrast effect
Executive Order 11246
10. Rejection of a higher percentage of protected classes for employment; unintentional discrimination.
adverse impact
graphic rating scale
active listening
Worker Adjustment and Restraining Notification (WARN)
11. A use of motivators to increase satisfaction.
job enrichment
salary pay
partial reinforcement
individualistic ethical decision
12. Binding document with terms or conditions or rules.
labor agreement
adverse impact
recency error
recruiting
13. A written description of the basic tasks - duties - minimum required experience - and responsibilities required of an employee holding a particular job.
stress interview
partial reinforcement
job description
Walsh-Healy Act
14. A resignation suggested by the employer to the employee.
contrast error
authoritarian leadership type
strategic diversity management
encouraged resignation
15. A communication of strong and weak points of the employee's performance - and then in which the employee responds with his feelings about the appraisal.
Fair Labor Standards Act (FLSA)
red circle rates
balance sheet approach
tell and listen appraisal interview
16. A method of moving the employee to different jobs for variety - designed to prevent boredom of repetitive tasks.
Employee assistance programs (EAP)
customer appraisal
Railway Labor Act
job rotation
17. Identification of future candidates for future anticipated vacancies.
Wagner Act (National Labor Relations Act)
succession planning
balance sheet approach
wage curve
18. The matching of people with future vacancies.
career path
reductions-in-force (RIF)
Walsh-Healy Act
human resource planning
19. Official discrimination complaint to Equal Employment Opportunity Commission (EEOC) - filled by employee.
contrast effect
Americans with Disabilities Act (ADA)
manager/supervisor appraisal
charge form
20. The need for achievement - recognition - responsibility - and growth; they both eliminate job dissatisfaction and stimulate motivation.
affirmative action
encouraged resignation
Uniformed Services Employment and Reemployment Act
motivators
21. Reward given for desired behavior.
error of central tendency
job ranking system
positive reinforcement
pay for performance standard
22. A career path that is not sequentially interdependent but each of the jobs in the arrangement must be completed before one can advance to the next higher level.
job rotation
horizontal career path
wage curve
stretch goal
23. A problem in appraisal in which an employee is given the same grade on all dimensions based on a few attributes.
halo effect
succession planning
progressive discipline
job sharing
24. How an employee perceives his compensation relative to others within the organization.
pay equity
negative reinforcement
characteristics model
career plateauing
25. A resignation in which an employee chooses to resign without provocation from the employer.
Walsh-Healy Act
achievement test
locus control
unencouraged resignation
26. Laws that prevent discrimination in the workplace.
values
social contract ethical decision
coercive sexual harassment
equal employment opportunity (EEO) laws
27. The working conditions - pay - company policies - and interpersonal relationships; they help eliminate job satisfaction - but do not motivate the employee according to the two-factor theory.
partial reinforcement
repatriation
career path
hygiene factors
28. Requires the rater to choose from statements that best describe the employee's output.
salary pay
balance sheet approach
forced-choice
expatriates
29. A report companies with 100 or more employees must fill out annually to determine workforce composition.
competence based pay
EEO-1 Report
Consolidated Omnibus Budget Reconciliation Act (COBRA)
Family and Medical Leave Act (FMLA)
30. 1967. No discrimination based on ages of people over 40. No pressure for older to retire; no terminating only older employees when downsizing;
job enlargement
core competencies
Age Discrimination in Employment Act
productivity
31. An appraisal temporal error when the evaluation is based upon the employee's most recent behavior.
Wagner Act (National Labor Relations Act)
recency error
fair representation
job ranking system
32. A pension plan in which the employer contributes percentage of employer pay to an account that earns interest. When the employee leaves - the amount is rolled up into an individual retirement account (IRA).
vesting
factor comparison system
cash balance pension plan
peer appraisal
33. When some of the desired behavior is reinforced. Can be classified into four groups: fixed-interval - fixed-ratio - variable-interval - and variable-ratio.
wage and salary survey
process improvement team
extinction
partial reinforcement
34. An employer-created fund for laid off employees to draw from on top of unemployment benefits.
Supplemental unemployment benefits (SUBS)
Medical savings account (MSA)
trait performance appraisal method
coercive sexual harassment
35. Purposeful discrimination.
wage and salary survey
disparate treatment
productivity
EEO-1 Report
36. An organization that is participatory in problem solving - improving - and increasing capabilities.
fast tracking
affirmative action
discipline
learning organization
37. Hands-off approach over all decision-making without any further involvement unless asked to participate.
laissez-faire leadership type
Age Discrimination in Employment Act
transformational leader
authoritarian leadership type
38. Job evaluation based on classification of jobs in groups of predetermined wage grades. This is what the federal government uses.
physiological needs
defined benefit plan
Taft-Hartley Act (Labor Management Relations Act)
job classification system
39. An intent to resign from a company that is typically expressed in written communication to the employee's manager.
hot-stove approach
voluntary reduction
peer appraisal
resignation
40. When every desired behavior is reinforced; effective when the behavior is new.
fast tracking
continuous reinforcement
democratic leadership type
referent power
41. A career path that is hiearchical in nature and consists of interdependent sequential jobs.
similar to me error
vertical career path
Pregnancy Discrimination Act
labor agreement
42. 1932. Labor legislation that outlawed 'yellow dog' contracts and forbade federal courts from issuing injunctions to restrain strikes - boycotts - and peaceful picketing.
Norris-La Guardia Act
behavioral performance appraisal method
peer appraisal
fixed-ratio reinforcement
43. An early retirement incentive in a form of a cash bonus or increased pension.
disparate treatment
silver handshake
job specifications
taskforce team
44. Performance appraisal done by fellow employees - usually combined by the manager into a single profile for use. May be the most accurate - but not used due to popularity copntests.
forced-choice
peer appraisal
Society for Human Resource Management
reductions-in-force (RIF)
45. 1935. Referred to as the Magna Carta of Labor. Guarantees the right to form labor movements.
Wagner Act (National Labor Relations Act)
reductions-in-force (RIF)
project team
salary pay
46. A decision based on the long-term interests of an individual.
whistleblowing
individualistic ethical decision
pay for performance standard
temporal errors
47. A form in which accidents that cause death - illness - or injury in the workplace are recorded.
encouraged resignation
laissez-faire leadership type
unencouraged resignation
OSHA form 300
48. Characterized by an open-line communication between workers and management; values team-input - and facilitates group cooperation without being overly active within the group.
involuntary reduction
democratic leadership type
subordinate appraisal
tell and listen appraisal interview
49. Documents that contain the main information about hazardous material.
variable-interval reinforcement
peer appraisal
retirement
Material Safety Data Sheets (MSDS)
50. Act that amended age discrimination in employment to include all employee benefits; also provided terminated employees with time to consider group termination or retirement programs and consult an attorney.
workforce diversity
Employee Retirement Income Security Act (ERISA)
referent power
Older Workers Benefit Protection Act (OWBPA)
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