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DSST Human Resource Management

Subjects : dsst, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Highly trained workers that are a group that perform interdependent tasks.






2. Employment at home while communicating with the workplace by phone or fax or modem






3. 1990. Employers cannot discriminate against people with physical or mental capabilities - and must make reasonable accommodations for people with disabilities or religious preferences.






4. Means that people employed in an organization represent different cultural groups and human qualities.






5. The number of days in the work week is shortened and the hours per day are longer.






6. Home country nationals that are employees who live and work in a different country than their own.






7. Includes other employee benefits - such as health insurance - pension contributions - tuition reimbursement - and legal assistance programs.






8. 1967. No discrimination based on ages of people over 40. No pressure for older to retire; no terminating only older employees when downsizing;






9. Union must represent union and nonunion members equally.






10. Performance appraisal by an employee of their superior. Usually evaluates on leadership - oral communication - delegation of authority - coordination of team efforts - and interest in subordinates.






11. The act of returning to the country of origin after an international assignement.






12. 1978. No discrimination based on pregnancy - childbirth - and related conditions.






13. 1926. Required employers to collectively bargain with unions. In 1936 - amended to include airlines.






14. Includes the social environment of the workplace and informal work groups.






15. Measures the frequency of observed behavior.






16. Third level of Maslow's hierarchy. Includes friendship - family - and interaction.






17. Services provided for workers to deal with problems that interfere with how they do their jobs.






18. When every desired behavior is reinforced; effective when the behavior is new.






19. Belief that one culture is superior to another.






20. The different conditions upon which someone leaves a company; may be voluntary or involuntary.






21. Reward given for desired behavior.






22. Compensation system that equals American money to foreign money on terms of purchasing power.






23. A communication of strong and weak points of the employee's performance - and then in which the employee responds with his feelings about the appraisal.






24. An organization that has generated a list of recommendation for executing an effective diversity initiative.






25. 1. Treatment that punishes 2. Orderly behavior in an organization 3. Training that corrects undesirable behavior and develops self control






26. 1970. A law passed to attempt to reduce workplace injuries and illnesses. It's general area of responsibility are: 1.General Industry 2. Maritime 3. Construction 4. Agriculture






27. A form in which accidents that cause death - illness - or injury in the workplace are recorded.






28. Collapses traditional salary grades into a few wide bands and helps eliminate obsession with grades and gives management an enhanced ability to reward on performance.






29. Rating based on comparison than a standard.






30. A decision based on existing norms.






31. 1936. Responsible for prevailing minimum wage in a locality. Regular working hours identified as 8 per day and 40 per week; and time and a half for additional; no employment for convicts and children.






32. The process of screening - interviewing - and hiring individuals.






33. Advancing to the next level in the minimum time required in the current position.






34. Rewards after a specific number of desired behaviors. Results in high or stable performance.






35. An appraisal error based on biases of how the information is selected - evaluated - or organized.






36. Act that provides individuals and dependents who may lose medical coverage with opportunity to pay to continue coverage.






37. Test that measure what a person can do right now.






38. Rewards according to a random number of behaviors. Results in very high performance.






39. Selection of the minority is less than 80 percent of the time - used as a rule of thumb in determining adverse impact.






40. The on-the-job method of development for new employees. May be formal or informal.






41. Listening to understand without judgment.






42. The need for achievement - recognition - responsibility - and growth; they both eliminate job dissatisfaction and stimulate motivation.






43. The third level of moral development in which people make decisions based on internalized principles - beliefs - and values. A characteristic of managers that encourage to think for themselves and engage in moral reasoning.






44. Official discrimination complaint to Equal Employment Opportunity Commission (EEOC) - filled by employee.






45. A group of 6-12 that meet regularly to discuss organizational issues.






46. A career path that is hiearchical in nature and consists of interdependent sequential jobs.






47. Rejection of a higher percentage of protected classes for employment; unintentional discrimination.






48. A group of people that rely primarily or exclusively on electronic forms of communication to work together in accomplishing goals.






49. Quantitative job evaluation that determines the value based on the points assigned to it; uses the point manual.






50. Rating based on having certain characteristics.