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DSST Human Resource Management

Subjects : dsst, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Encourages teamwork and knowledge transfer among employees.






2. Advancing to the next level in the minimum time required in the current position.






3. Groups of jobs within a class that are paid the same. Used by the federal government.






4. 1926. Required employers to collectively bargain with unions. In 1936 - amended to include airlines.






5. 1931. Required federal contracts for construction to specify minimum wage for workers.






6. Characterized by an open-line communication between workers and management; values team-input - and facilitates group cooperation without being overly active within the group.






7. Group specifically to provide a new product or service.






8. A decision that considers humanity's fundamental rights.






9. Statement authorizing union to act as their representative.






10. A pension plan in which the main source of retirement funds today - some employers will match contributions to a certain percentage.






11. A personal disorientation when experiencing an unfamiliar way of life.






12. A concept Richard Hackman and Greg Oldham formulated after researching job design - focusing on three main parts: core job dimensions - critical psychological states - and employee growth need.






13. The working conditions - pay - company policies - and interpersonal relationships; they help eliminate job satisfaction - but do not motivate the employee according to the two-factor theory.






14. 1. Treatment that punishes 2. Orderly behavior in an organization 3. Training that corrects undesirable behavior and develops self control






15. Federal agencies and government contractors must comply with anti discrimination practices. Created the Office of Federal Contract Compliance Programs (OFCCP) to enforce this.






16. Two part-time employees share one full time position.






17. The second level of moral development in which people make decisions that conform to societal expectations. A characteristic of managers who encourage work collaboration.






18. How an employee perceives his compensation relative to others within the organization.






19. The ability to influence people to achieve goals for the organization.






20. 1994. Jobs are protected for those that go on short military service.






21. Guarantee of benefits - especially in pension plans.






22. Seeking to minimize ethnocentrism and moving toward pluralism and ethnorelativism.






23. 1986. Used to control the hiring - recruiting - or referring of people not eligible to work in the US. Uses the form I-9.






24. Measure the extent which someone has characteristics. Relatively inexpensive - but high potential for errors - and not useful in allocating rewards or promotions.






25. A decision based on existing norms.






26. A group of people that rely primarily or exclusively on electronic forms of communication to work together in accomplishing goals.






27. Performance appraisal that seeks evaluation from internal and external customers.






28. 1990. Employers cannot discriminate against people with physical or mental capabilities - and must make reasonable accommodations for people with disabilities or religious preferences.






29. Strength of person's convictions. The higher it is - the more likely one will follow what they believe is ethical in lieu of following unethical impulses.






30. An situation in which an employer makes work life so difficult for the employee that they have no choice but to resign.






31. Minorities in the workplace.






32. A pension plan in which the employer contributes percentage of employer pay to an account that earns interest. When the employee leaves - the amount is rolled up into an individual retirement account (IRA).






33. Giving something unpleasant for an undesired behavior.






34. A code of moral principles and values that govern organizational behavior.






35. Quantitative approach to job analysis that assumes all parts of the job relate to data - people - and things.






36. A career path that is hiearchical in nature and consists of interdependent sequential jobs.






37. Harassment based on employment decisions; an economic or position consequence for noncompliance.






38. Performance appraisal by an employee of their superior. Usually evaluates on leadership - oral communication - delegation of authority - coordination of team efforts - and interest in subordinates.






39. 1978. No discrimination based on pregnancy - childbirth - and related conditions.






40. The different conditions upon which someone leaves a company; may be voluntary or involuntary.






41. Separation that is typically planned well in advanced - and are well received - celebratory occasions.






42. Method of performance measurement based on managers' records of specific examples of the employee acting in ways that are either effective or ineffective.






43. Job evaluation based on classification of jobs in groups of predetermined wage grades. This is what the federal government uses.






44. Listening to understand without judgment.






45. An appraisal error involving groups of ratings given to employees.






46. RIF that is composed of lay-offs - either across the board or through company reorganization that result in fewer available positions.






47. A problem in evaluation due to being compared to someone previously evaluated.






48. 1947. Pro-business act created to counter the pro-labor Wagner Act by banning unfair practices of labor unions. Created the Federal Mediation and Conciliation Service (FMCS) to help resolve grievances.






49. Leadership based on the control that management has over rewarding subordinates.






50. Rewards after a specific number of desired behaviors. Results in high or stable performance.