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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The process of screening - interviewing - and hiring individuals.
selection
competence based pay
authoritarian leadership type
managing workforce diversity
2. 1931. Required federal contracts for construction to specify minimum wage for workers.
subordinate appraisal
trancenders
behavior observation scales (BOS)
Davis-Bacon Act
3. Harassment based on employment decisions; an economic or position consequence for noncompliance.
flextime
pay grades
project team
quid pro quo harassment
4. Discipline based on corrective measures of increasing degree. Most commonly used. 1. Oral Warning 2. Written Warning 3. Suspension without Pay 4. Discharge
variable-interval reinforcement
Davis-Bacon Act
progressive discipline
retirement
5. A leader that clarifies roles - initiates structure - provides rewards - and is considerate of employees; fair - hardworking - and tolerant; emphasizes job-oriented(not personal) needs.
graphic rating scale
development assignments
transactional leader
subordinate appraisal
6. Guarantee of benefits - especially in pension plans.
pluralism
vesting
restricted policy
tell and sell appraisal interview
7. Law that affects employers with one hundred or more employees and requires the employer to give advance notice of at least sixty days when a plant closing or mass layoff is planned.
esteem needs
Worker Adjustment and Restraining Notification (WARN)
union steward
non-cash compensation
8. The ability to influence people to achieve goals for the organization.
four-fifths rule
leadership
virtual team
internal selection
9. Teaching short-term skills. May be 'on-the-job' or 'off-the-job'.
training
coercive sexual harassment
preconventional moral development
Age Discrimination in Employment Act
10. Act that amended age discrimination in employment to include all employee benefits; also provided terminated employees with time to consider group termination or retirement programs and consult an attorney.
360-degree appraisal
cash compensation
Older Workers Benefit Protection Act (OWBPA)
expatriates
11. Rating based on having certain characteristics.
Employee assistance programs (EAP)
graphic rating scale
aptitude tests
conventional moral development
12. The degree in which an individual believes they have control of their fate.
motivators
workforce diversity
transformational leader
locus control
13. 194-point questionnaire with five-point scale to determine the degree in which tasks are performed.
positive discipline
position analysis questionnaire (PAQ)
McDonnell Douglas Test
Long-term disability (LTD) insurance
14. 1914. No forbidding the existence of a union.
job rotation
Clayton Act
esteem needs
job analysis
15. Only suitable defense against discrimination; postulates that age - religion - sex - or nationality is an actual qualification for the job. It does NOT cover race or color.
Bona Fide Occupational Qualification (BFOQ)
recency error
inappropriate sexual harassment
essay
16. A medical insurance plan that the employer contributes to meet the needs of the individual's medical needs.
Medical savings account (MSA)
Health Insurance Portability and Accountability Act (HIPAA)
taskforce team
Material Safety Data Sheets (MSDS)
17. Highest level of sexual harassment and would result in a punishable act under the law.
postconventional moral development
Pregnancy Discrimination Act
criminal sexual harassment
competence based pay
18. Harmful stress that accompanies a feeling of insecurity.
Americans with Disabilities Act (ADA)
variable-ratio reinforcement
preconventional moral development
distress
19. Discipline focused on early correcion of employee misconduct. 1. Conference between employee and supervisor. 2. Second conference when solution did not work 3. Decision-making leave (paid leave)
distress
Taft-Hartley Act (Labor Management Relations Act)
mixed-standard rating scale
positive discipline
20. Groups of jobs within a class that are paid the same. Used by the federal government.
red circle rates
tell and listen appraisal interview
leadership
pay grades
21. Voluntary or involuntary reductions in labor.
pay equity
internal selection
negative reinforcement
reductions-in-force (RIF)
22. Includes the social environment of the workplace and informal work groups.
management by objectives (MBO)
informal factors
legitimate leadership
employee involvement (EI) groups
23. A decision that considers humanity's fundamental rights.
moral rights ethical decision
mixed-standard rating scale
error of central tendency
hostile environment
24. Method of performance measurement based on managers' records of specific examples of the employee acting in ways that are either effective or ineffective.
critical incident method
legitimate leadership
Family and Medical Leave Act (FMLA)
social contract ethical decision
25. 1978. No discrimination based on pregnancy - childbirth - and related conditions.
Pregnancy Discrimination Act
transformational leader
cross-functional team
moral rights ethical decision
26. 1990. Employers cannot discriminate against people with physical or mental capabilities - and must make reasonable accommodations for people with disabilities or religious preferences.
accountability
Americans with Disabilities Act (ADA)
eustress
Civil Rights Act
27. Power derived from the degree in which one is admired and people want to emulate them.
active listening
telecommuting
referent power
employment-at-will
28. Team formed to solve a major organizational issue.
balance sheet approach
vesting
critical incident
taskforce team
29. An appraisal distributional error where the appraiser gives their employees unusually high or low marks.
error of leniency or strictness
job sharing
employment-at-will
authorization card
30. A decision based on total impartiality.
progressive discipline
Taft-Hartley Act (Labor Management Relations Act)
Executive Order 11246
justice ethical decision
31. Services provided for workers to deal with problems that interfere with how they do their jobs.
contributory pension plan
position analysis questionnaire (PAQ)
hygiene factors
Employee assistance programs (EAP)
32. Group of healthcare providers that guarantee lower healthcare costs to the employer; seen as a higher quality to the employee.
hot-stove approach
Preferred Provider Organization (PPO)
McDonnell Douglas Test
Civil Rights Act
33. A step beyond tell and sell; stimulation of growth of the employee by discussing problems - needs - innovations - satisfactions - and dissatisfactions since last appraisal.
pay equity
managing workforce diversity
mixed-standard rating scale
problem solving appraisal interview
34. Right for an employer to terminate an employee for no reason and for the employee to resign for the same.
vesting
job description
employment-at-will
workforce diversity
35. The second level of moral development in which people make decisions that conform to societal expectations. A characteristic of managers who encourage work collaboration.
skill-based pay
behavior checklist
project team
conventional moral development
36. Hands-off approach over all decision-making without any further involvement unless asked to participate.
resignation
laissez-faire leadership type
fixed-interval reinforcement
management by objectives (MBO)
37. The oldest and simplest job evaluation that is based on grouping the jobs based on their relative worth to one another; can only be used on a small number of jobs.
disparate treatment
job ranking system
compressed workweek
position analysis questionnaire (PAQ)
38. Laws that prevent discrimination in the workplace.
human resource information system
equal employment opportunity (EEO) laws
vertical career path
third-country nationals
39. Helps manager translate measurement framework from strategic to operational goals.
expatriates
continuous reinforcement
balanced scorecard (BSC)
progressive discipline
40. Rewards according to a specific time interval. Results in average and irregular performance.
safety needs
fixed-interval reinforcement
quid pro quo harassment
workforce diversity
41. An interview that places the applicant in a simulated high stress setting to interview the candidate.
stress interview
continuous reinforcement
Occupational Safety and Health Act (OSHA)
culture shock
42. Evaluating self - considering one's own strengths and weaknesses. Best used for developmental purposes.
self-appraisal
expert power
partial reinforcement
unstructured interview
43. Teaching long-term skills.
Davis-Bacon Act
development
vertical career path
informal factors
44. An interview that may have no format at all or have open ended questions - but makes it difficult to compare candidates.
Walsh-Healy Act
equal employment opportunity (EEO) laws
unstructured interview
utilitarian ethical decision
45. An appraisal temporal error when the employee is compared to someone previously rated and not independently.
contrast error
Material Safety Data Sheets (MSDS)
telecommuting
competence based pay
46. A pay attached to acquiring new knowledge or skills.
Material Safety Data Sheets (MSDS)
reward leadership
skill-based pay
separations
47. Withdrawal of a reward.
hourly pay
managing workforce diversity
hygiene factors
extinction
48. A report companies with 100 or more employees must fill out annually to determine workforce composition.
arbitrator
EEO-1 Report
retirement
telecommuting
49. A decision based on the principle that the behavior that causes the greatest good for the most is ethical.
moral rights ethical decision
achievement test
utilitarian ethical decision
laissez-faire leadership type
50. The knowledge - skills - and abilities required for the job.
recruiting
four-fifths rule
job specifications
Landrum-Griffin Act