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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A leader who works to fulfill subordinates' needs and goals as well as to achieve the organization's larger mission; the needs of others are placed above the leader's own needs.
justice ethical decision
career path
servant leader
host country nationals
2. The survey of the wages paid to employees with similar skill sets in a labor market. The Bureau of Labor Statistics publishes a reliable one.
wage and salary survey
job specifications
voluntary reduction
Material Safety Data Sheets (MSDS)
3. Different types of employee complaint resolution procedures.
ego strength
Equal Pay Act
alternative resolution procedure (ARD)
noncontributory pension plan
4. Test that measure what a person can do right now.
360-degree appraisal
eustress
accountability
achievement test
5. Reward given for desired behavior.
point system
positive reinforcement
trait performance appraisal method
EEO-1 Report
6. Employees that are not from the home or host country.
behavior observation scales (BOS)
third-country nationals
culture shock
hostile environment
7. Discipline focused on early correcion of employee misconduct. 1. Conference between employee and supervisor. 2. Second conference when solution did not work 3. Decision-making leave (paid leave)
positive discipline
Landrum-Griffin Act
criminal sexual harassment
position analysis questionnaire (PAQ)
8. Pay based on skills and increased job knowledge. Also called skilled based or knowledge based pay.
negative reinforcement
competence based pay
distributional errors
factor comparison system
9. Requires the rater to choose from statements that best describe the employee's output.
positive reinforcement
quality circle
forced-choice
esteem needs
10. Second level of Maslow's hierarchy. Includes security of body - employment - resources - morality - family - health - and posterity.
defined contribution plan
eustress
referent power
safety needs
11. A decision based on the long-term interests of an individual.
voluntary protection program (VPP)
transformational leader
stretch goal
individualistic ethical decision
12. Basic individual beliefs about right and wrong.
values
critical incident method
Norris-La Guardia Act
Society for Human Resource Management
13. Sexual harassment that is nonthreatening - but causes co-worker discomfort.
stress interview
whistleblowing
inappropriate sexual harassment
essay
14. Selection of the minority is less than 80 percent of the time - used as a rule of thumb in determining adverse impact.
restricted policy
four-fifths rule
Walsh-Healy Act
pay equity
15. Involves determining the type and number of individuals needed to get the job done.
job analysis
separations
red circle rates
self-appraisal
16. An interview based on a set group of questions so to be compared answers across all candidates. Questions are asked based on job knowledge - job simulation - situational - and work willingness.
job analysis
whistleblowing
Pregnancy Discrimination Act
structured interview
17. Rates performance of employee achievement of goals set by manager and the employee.
balance sheet approach
Fair Labor Standards Act (FLSA)
factor comparison system
management by objectives (MBO)
18. A process to make the job more complex to improve the level of boredom of an oversimplified job.
laissez-faire leadership type
repatriation
equal employment opportunity (EEO) laws
job enlargement
19. A flexible benefit plan for the employee - letting them choose the benefits best suited to their personal needs and situation.
cafeteria plans
negative reinforcement
affirmative action
contrast error
20. 1970. A law passed to attempt to reduce workplace injuries and illnesses. It's general area of responsibility are: 1.General Industry 2. Maritime 3. Construction 4. Agriculture
virtual team
Occupational Safety and Health Act (OSHA)
customer appraisal
fast tracking
21. To discipline by being effective - consistent - and applied to all equally. 1. Documentation of Misconduct 2. Investigative Interview 3. Application of Discipline
quid pro quo harassment
hot-stove approach
unstructured interview
cross-functional team
22. A leader who motivates people to transcend their personal interests for the good of the group; characterized by the ability to bring innovation.
Bona Fide Occupational Qualification (BFOQ)
aptitude tests
transformational leader
internal selection
23. Groups of employees who meet to resolve problems and improve the organization.
Equal Pay Act
discipline
employee involvement (EI) groups
point system
24. Rewards according to a random number of behaviors. Results in very high performance.
productivity
workforce diversity
reductions-in-force (RIF)
variable-ratio reinforcement
25. 1938. Provided basic pay structure for workers. Those that have to be paid are non-exempt and must be paid at least the minimum wage. Those who hold executive or managerial positions are exempt.
external locus
Fair Labor Standards Act (FLSA)
authorization card
job specifications
26. The second level of moral development in which people make decisions that conform to societal expectations. A characteristic of managers who encourage work collaboration.
ethnorelativism
encouraged resignation
conventional moral development
development assignments
27. Leadership based on the control that management has over rewarding subordinates.
job classification system
stretch goal
reward leadership
trancenders
28. The need for achievement - recognition - responsibility - and growth; they both eliminate job dissatisfaction and stimulate motivation.
temporal errors
functional job analysis (FJA)
tell and listen appraisal interview
motivators
29. An uncomfortable environment that interferes with job performance.
balanced scorecard (BSC)
hostile environment
Landrum-Griffin Act
Consolidated Omnibus Budget Reconciliation Act (COBRA)
30. 1935. Referred to as the Magna Carta of Labor. Guarantees the right to form labor movements.
salary pay
virtual team
Wagner Act (National Labor Relations Act)
subordinate appraisal
31. Leadership dependent upon one's position within the company.
Employee Retirement Income Security Act (ERISA)
Material Safety Data Sheets (MSDS)
legitimate leadership
four-fifths rule
32. Performance appraisal by an employee of their superior. Usually evaluates on leadership - oral communication - delegation of authority - coordination of team efforts - and interest in subordinates.
internal locus
employee involvement (EI) groups
subordinate appraisal
distress
33. Separation that is typically planned well in advanced - and are well received - celebratory occasions.
recruiting
pay equity
ego strength
retirement
34. 1. Treatment that punishes 2. Orderly behavior in an organization 3. Training that corrects undesirable behavior and develops self control
cafeteria plans
physiological needs
subordinate appraisal
discipline
35. Collapses traditional salary grades into a few wide bands and helps eliminate obsession with grades and gives management an enhanced ability to reward on performance.
similar to me error
broadbanding
Health Insurance Portability and Accountability Act (HIPAA)
retirement
36. A step beyond tell and sell; stimulation of growth of the employee by discussing problems - needs - innovations - satisfactions - and dissatisfactions since last appraisal.
problem solving appraisal interview
inappropriate sexual harassment
transformational leader
virtual team
37. Identification of future candidates for future anticipated vacancies.
succession planning
development
job description
Uniform Guidelines on Employee Selection Procedures
38. An appraisal temporal error when the evaluation is based upon the employee's most recent behavior.
referent power
recency error
extinction
similar to me error
39. 1967. No discrimination based on ages of people over 40. No pressure for older to retire; no terminating only older employees when downsizing;
Age Discrimination in Employment Act
human resource planning
active listening
virtual team
40. A behavioral method that notes an unusual event that identifies superior or inferior performance by the employee.
pluralism
silver handshake
progressive discipline
critical incident
41. A procedural document designed by the federal government to assist in hiring - promotion - transfer - demotion - dismissal - and referrals.
utilitarian ethical decision
similar to me error
recruiting
Uniform Guidelines on Employee Selection Procedures
42. Leadership based on the control that management has over punishing subordinates.
coercive leadership
human resource information system
mixed-standard rating scale
postconventional moral development
43. Flexible working hours that allow workers to choose start and end times.
Norris-La Guardia Act
self-directed team
flextime
competence based pay
44. A use of motivators to increase satisfaction.
third-country nationals
distributional errors
job enrichment
Americans with Disabilities Act (ADA)
45. Employment at home while communicating with the workplace by phone or fax or modem
disparate treatment
positive discipline
succession planning
telecommuting
46. Measures what a person is capable of learning.
workforce diversity
diversity awareness training
job ranking system
aptitude tests
47. 1963. Amendment to the Fair Labor Standards Act. No discrimination of pay - benefits - or pension based on gender.
positive reinforcement
job simplification
Equal Pay Act
temporal errors
48. Improvement of job efficiency by simplifying it.
job simplification
hot-stove approach
balance sheet approach
Landrum-Griffin Act
49. Pay according to the number of units produced.
internal selection
piecework pay
vesting
self-actualization
50. Includes other employee benefits - such as health insurance - pension contributions - tuition reimbursement - and legal assistance programs.
criminal sexual harassment
non-cash compensation
values
Employee Retirement Income Security Act (ERISA)