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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A communication of strong and weak points of the employee's performance - and then in which the employee responds with his feelings about the appraisal.
legitimate leadership
social contract ethical decision
tell and listen appraisal interview
cash compensation
2. The oldest and simplest job evaluation that is based on grouping the jobs based on their relative worth to one another; can only be used on a small number of jobs.
accountability
pay equity
cross-functional team
job ranking system
3. Rewards after a specific number of desired behaviors. Results in high or stable performance.
fixed-ratio reinforcement
results performance appraisal method
pluralism
safety needs
4. The combination of various appraisal systems to give the manager and employee the best view into the performance.
fixed-ratio reinforcement
position analysis questionnaire (PAQ)
360-degree appraisal
stretch goal
5. A pay attached to acquiring new knowledge or skills.
discipline
tell and sell appraisal interview
recruiting
skill-based pay
6. An situation in which an employer makes work life so difficult for the employee that they have no choice but to resign.
pluralism
constructive discharge
charge form
temporal errors
7. 1993. Applies to employers with fifty or more employees. Paternal and maternal leave covered under this act.
Family and Medical Leave Act (FMLA)
social needs
critical incident method
recency error
8. A pension plan in which both employer and employee fund pensions.
Uniformed Services Employment and Reemployment Act
contributory pension plan
McDonnell Douglas Test
criminal sexual harassment
9. Two part-time employees share one full time position.
job sharing
structured interview
expert power
whistleblowing
10. An interview that places the applicant in a simulated high stress setting to interview the candidate.
stress interview
culture shock
reward leadership
results performance appraisal method
11. A pension plan in which only the employer funds pensions.
noncontributory pension plan
contrast error
adverse impact
Family and Medical Leave Act (FMLA)
12. 1994. Jobs are protected for those that go on short military service.
learning organization
Uniformed Services Employment and Reemployment Act
competence based pay
essay
13. A process to make the job more complex to improve the level of boredom of an oversimplified job.
reductions-in-force (RIF)
job enlargement
managing workforce diversity
positive discipline
14. Training designed to make people recognize and address their own prejudices.
democratic leadership type
diversity awareness training
selection
individualistic ethical decision
15. Organization of healthcare professionals that provide services on a prepaid basis; seen as lower quality to the employee.
Fair Labor Standards Act (FLSA)
Executive Order 11246
stretch goal
Health Maintenance Organization (HMO)
16. The idea that people with authority are subject to reporting to superiors.
accountability
factor comparison system
Health Insurance Portability and Accountability Act (HIPAA)
similar to me error
17. A personal disorientation when experiencing an unfamiliar way of life.
transformational leader
job analysis
culture shock
critical incident
18. An appraisal temporal error when the evaluation is based upon the employee's most recent behavior.
OSHA form 300
resignation
workforce diversity
recency error
19. Giving something unpleasant for an undesired behavior.
Immigration Reform and Control Act
punishment
unstructured interview
management by objectives (MBO)
20. The first level of moral development - in which people make decisions based on selfish reasons; concerned only with external rewards or punishments. A characteristic of managers with authoritarian and coercive styles.
accountability
preconventional moral development
competence based pay
error of central tendency
21. Minorities in the workplace.
external locus
locus control
protected classes
OSHA form 300
22. Third level of Maslow's hierarchy. Includes friendship - family - and interaction.
social needs
democratic leadership type
values
manager/supervisor appraisal
23. Official discrimination complaint to Equal Employment Opportunity Commission (EEOC) - filled by employee.
piecework pay
negative reinforcement
charge form
job analysis
24. Improvement of job efficiency by simplifying it.
Davis-Bacon Act
job simplification
succession planning
arbitrator
25. Strength of person's convictions. The higher it is - the more likely one will follow what they believe is ethical in lieu of following unethical impulses.
cash compensation
ego strength
value-added compensation
variable-ratio reinforcement
26. Belief that one culture is superior to another.
results performance appraisal method
individualistic ethical decision
ethnocentrism
physiological needs
27. Different types of employee complaint resolution procedures.
charge form
alternative resolution procedure (ARD)
postconventional moral development
Civil Rights Act
28. Evidence suggesting selection precludes members from protected classes.
restricted policy
position analysis questionnaire (PAQ)
Age Discrimination in Employment Act
Civil Rights Act
29. Rewards according to random times. Results in moderately high and stable performance.
coercive sexual harassment
motivators
variable-interval reinforcement
justice ethical decision
30. A group of people that rely primarily or exclusively on electronic forms of communication to work together in accomplishing goals.
virtual team
mixed-standard rating scale
core competencies
essay
31. A pension plan in which the employer contributes percentage of employer pay to an account that earns interest. When the employee leaves - the amount is rolled up into an individual retirement account (IRA).
temporal errors
job ranking system
computerized job analysis
cash balance pension plan
32. An appraisal temporal error when the employee is compared to someone previously rated and not independently.
contrast error
problem solving appraisal interview
McDonnell Douglas Test
job analysis
33. 1978. No discrimination based on pregnancy - childbirth - and related conditions.
Pregnancy Discrimination Act
point system
defined contribution plan
Medical savings account (MSA)
34. A pension plan in which the amount is specific.
orientation
business ethics
defined benefit plan
pay grades
35. Withdrawal of a reward.
extinction
point system
Health Maintenance Organization (HMO)
forced-choice
36. Team formed to solve a major organizational issue.
taskforce team
ethnocentrism
hostile environment
fair representation
37. RIF that is composed of lay-offs - either across the board or through company reorganization that result in fewer available positions.
defined benefit plan
involuntary reduction
distress
critical incident
38. Accommodation of several cultures.
inappropriate sexual harassment
pay equity
pluralism
fast tracking
39. Teaching short-term skills. May be 'on-the-job' or 'off-the-job'.
training
cash compensation
trancenders
involuntary reduction
40. When some of the desired behavior is reinforced. Can be classified into four groups: fixed-interval - fixed-ratio - variable-interval - and variable-ratio.
third-country nationals
partial reinforcement
broadbanding
360-degree appraisal
41. Belief that things happen due to their own responsibility.
factor comparison system
voluntary protection program (VPP)
contributory pension plan
internal locus
42. A time when the individual stops advancing before reaching the next highest level. It is not necessarily a failed effort because not everyone is promoted to the top position and many common career paths are not designed to lead to the top.
transformational leader
career plateauing
diversity awareness training
hot-stove approach
43. Rejection of a higher percentage of protected classes for employment; unintentional discrimination.
Preferred Provider Organization (PPO)
defined contribution plan
adverse impact
restricted policy
44. Compensation tied to a reward for effort and performance.
error of central tendency
pay for performance standard
stress interview
silver handshake
45. Rating based on comparison than a standard.
mixed-standard rating scale
Occupational Safety and Health Act (OSHA)
inappropriate sexual harassment
unencouraged resignation
46. Pay based on skills and increased job knowledge. Also called skilled based or knowledge based pay.
taskforce team
competence based pay
legitimate leadership
internal selection
47. Sexual remarks or actions not targeted at a specific individual.
non-cash compensation
generalized sexual harassment
absenteeism
quality circle
48. Advancing to the next level in the minimum time required in the current position.
employee involvement (EI) groups
fast tracking
recency error
Older Workers Benefit Protection Act (OWBPA)
49. Performance appraisal done by fellow employees - usually combined by the manager into a single profile for use. May be the most accurate - but not used due to popularity copntests.
transformational leader
peer appraisal
team appraisal
EEO-1 Report
50. A decision that considers humanity's fundamental rights.
managing workforce diversity
moral rights ethical decision
Medical savings account (MSA)
equal employment opportunity (EEO) laws