Test your basic knowledge |

DSST Human Resource Management

Subjects : dsst, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. An appraisal temporal error when the employee is compared to someone previously rated and not independently.






2. Different types of employee complaint resolution procedures.






3. 1972. Extended Civil Rights Title VII to government workers.






4. Understanding the duties of the job.






5. Compensation tied to a reward for effort and performance.






6. Guarantee of benefits - especially in pension plans.






7. Withdrawal of a reward.






8. 1947. Pro-business act created to counter the pro-labor Wagner Act by banning unfair practices of labor unions. Created the Federal Mediation and Conciliation Service (FMCS) to help resolve grievances.






9. Binding document with terms or conditions or rules.






10. Second level of Maslow's hierarchy. Includes security of body - employment - resources - morality - family - health - and posterity.






11. An attempt by the employer to alter the behavior of the employee by persuasion and motivational incentives.






12. A communication of strong and weak points of the employee's performance - and then in which the employee responds with his feelings about the appraisal.






13. A report companies with 100 or more employees must fill out annually to determine workforce composition.






14. A resignation suggested by the employer to the employee.






15. A problem in evaluation due to being compared to someone previously evaluated.






16. 1. Treatment that punishes 2. Orderly behavior in an organization 3. Training that corrects undesirable behavior and develops self control






17. Sexual harassment that is nonthreatening - but causes co-worker discomfort.






18. Insurance that pays for nursing homes and medical-related costs to old age and illness.






19. The ability to influence people to achieve goals for the organization.






20. An appraisal error involving groups of ratings given to employees.






21. Includes the social environment of the workplace and informal work groups.






22. An interview based on a set group of questions so to be compared answers across all candidates. Questions are asked based on job knowledge - job simulation - situational - and work willingness.






23. Payment rates above the pay range.






24. 1931. Required federal contracts for construction to specify minimum wage for workers.






25. The oldest and simplest job evaluation that is based on grouping the jobs based on their relative worth to one another; can only be used on a small number of jobs.






26. Fourth level of Maslow's hierarchy. Includes self-esteem - confidence - achievement - respect of and by others.






27. Separation that is typically planned well in advanced - and are well received - celebratory occasions.






28. Seeking to minimize ethnocentrism and moving toward pluralism and ethnorelativism.






29. Only suitable defense against discrimination; postulates that age - religion - sex - or nationality is an actual qualification for the job. It does NOT cover race or color.






30. 1932. Labor legislation that outlawed 'yellow dog' contracts and forbade federal courts from issuing injunctions to restrain strikes - boycotts - and peaceful picketing.






31. Traditional approach to appraisal - a review by management one level higher.






32. A step beyond tell and sell; stimulation of growth of the employee by discussing problems - needs - innovations - satisfactions - and dissatisfactions since last appraisal.






33. Breeds mistrust in the workplace; fairly excepted practice in private industry.






34. A group with mix of specialists that are assigned rather than voluntary membership.






35. Performance appraisal that seeks evaluation from internal and external customers.






36. An organization that has generated a list of recommendation for executing an effective diversity initiative.






37. Long-term(5 years +) planning reserved for the highest levels of management.






38. An interview that may have no format at all or have open ended questions - but makes it difficult to compare candidates.






39. Measure the extent which someone has characteristics. Relatively inexpensive - but high potential for errors - and not useful in allocating rewards or promotions.






40. Employees that are not from the home or host country.






41. The need for achievement - recognition - responsibility - and growth; they both eliminate job dissatisfaction and stimulate motivation.






42. Collapses traditional salary grades into a few wide bands and helps eliminate obsession with grades and gives management an enhanced ability to reward on performance.






43. Rewards according to a random number of behaviors. Results in very high performance.






44. Compensation system that equals American money to foreign money on terms of purchasing power.






45. Pay according to the number of units produced.






46. Characterized by dictatorship that dismisses input from team members; decides the term of tasks and who will perform the work to be done.






47. Helps manager translate measurement framework from strategic to operational goals.






48. 1967. No discrimination based on ages of people over 40. No pressure for older to retire; no terminating only older employees when downsizing;






49. Minorities in the workplace.






50. An intent to resign from a company that is typically expressed in written communication to the employee's manager.