SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Includes other employee benefits - such as health insurance - pension contributions - tuition reimbursement - and legal assistance programs.
trait performance appraisal method
Clayton Act
non-cash compensation
strategic diversity management
2. When some of the desired behavior is reinforced. Can be classified into four groups: fixed-interval - fixed-ratio - variable-interval - and variable-ratio.
Fair Labor Standards Act (FLSA)
achievement test
job simplification
partial reinforcement
3. Belief that things happen due to luck or chance.
aptitude tests
equal employment opportunity (EEO) laws
Health Insurance Portability and Accountability Act (HIPAA)
external locus
4. A leader who motivates people to transcend their personal interests for the good of the group; characterized by the ability to bring innovation.
social needs
hygiene factors
laissez-faire leadership type
transformational leader
5. The oldest and simplest job evaluation that is based on grouping the jobs based on their relative worth to one another; can only be used on a small number of jobs.
employee involvement (EI) groups
discipline
Immigration Reform and Control Act
job ranking system
6. An appraisal temporal error when the evaluation is based upon the employee's most recent behavior.
physiological needs
Employee assistance programs (EAP)
quid pro quo harassment
recency error
7. The need for achievement - recognition - responsibility - and growth; they both eliminate job dissatisfaction and stimulate motivation.
motivators
cash balance pension plan
unencouraged resignation
reductions-in-force (RIF)
8. Characterized by dictatorship that dismisses input from team members; decides the term of tasks and who will perform the work to be done.
employee involvement (EI) groups
authoritarian leadership type
arbitrator
project team
9. Quantitative job evaluation that determines the value based on the points assigned to it; uses the point manual.
noncontributory pension plan
point system
core competencies
fair representation
10. Power derived from the degree in which one is admired and people want to emulate them.
restricted policy
balanced scorecard (BSC)
referent power
fixed-interval reinforcement
11. Understanding the duties of the job.
defined contribution plan
Bona Fide Occupational Qualification (BFOQ)
taskforce team
job analysis
12. Act that amended age discrimination in employment to include all employee benefits; also provided terminated employees with time to consider group termination or retirement programs and consult an attorney.
defined contribution plan
progressive discipline
Older Workers Benefit Protection Act (OWBPA)
development assignments
13. Characterized by an open-line communication between workers and management; values team-input - and facilitates group cooperation without being overly active within the group.
transactional leader
OSHA form 300
vesting
democratic leadership type
14. Group assigned with improving quality.
contributory pension plan
balance sheet approach
manager/supervisor appraisal
process improvement team
15. Reward given for desired behavior.
Taft-Hartley Act (Labor Management Relations Act)
servant leader
non-cash compensation
positive reinforcement
16. Compensation system that equals American money to foreign money on terms of purchasing power.
separations
alternative resolution procedure (ARD)
balance sheet approach
job simplification
17. 1967. No discrimination based on ages of people over 40. No pressure for older to retire; no terminating only older employees when downsizing;
training
Age Discrimination in Employment Act
value-added compensation
absenteeism
18. An integrated knowledge within an organization that sets it out from the competition.
core competencies
constructive discharge
red circle rates
trancenders
19. Rewards according to a specific time interval. Results in average and irregular performance.
fixed-interval reinforcement
Uniform Guidelines on Employee Selection Procedures
graphic rating scale
encouraged resignation
20. Identification of future candidates for future anticipated vacancies.
social contract ethical decision
job rotation
succession planning
core competencies
21. Performance appraisal that seeks evaluation from internal and external customers.
customer appraisal
ethnocentrism
hot-stove approach
referent power
22. An extremely hard goal - but not impossible to reach.
stretch goal
fixed-ratio reinforcement
team appraisal
aptitude tests
23. 1959. Specially tailored to make labor officials responsible for the union's financial affairs - to prevent bully-boy tactics - ensure democratic voting practices within unions - outlaw secondary boycotts - and restrict picketing. Also called Labor-M
recruiting
value-added compensation
structured interview
Landrum-Griffin Act
24. Developed in response to a majority dominating the workforce.
affirmative action
balanced scorecard (BSC)
restricted policy
contrast effect
25. A decision based on the principle that the behavior that causes the greatest good for the most is ethical.
pay equity
Health Insurance Portability and Accountability Act (HIPAA)
cross-functional team
utilitarian ethical decision
26. Training designed to make people recognize and address their own prejudices.
social needs
preconventional moral development
diversity awareness training
selection
27. Employees that are not from the home or host country.
eustress
pluralism
motivators
third-country nationals
28. Means that people employed in an organization represent different cultural groups and human qualities.
legitimate leadership
Equal Employment Opportunity Act
workforce diversity
generalized sexual harassment
29. Rating based on having certain characteristics.
Older Workers Benefit Protection Act (OWBPA)
results performance appraisal method
graphic rating scale
Railway Labor Act
30. Idea that all cultures are inherently equal.
ethnorelativism
reductions-in-force (RIF)
punishment
preconventional moral development
31. An organization that has generated a list of recommendation for executing an effective diversity initiative.
Consolidated Omnibus Budget Reconciliation Act (COBRA)
fixed-interval reinforcement
behavioral performance appraisal method
Society for Human Resource Management
32. An uncomfortable environment that interferes with job performance.
coercive sexual harassment
Immigration Reform and Control Act
resignation
hostile environment
33. Insurance that pays for nursing homes and medical-related costs to old age and illness.
equal employment opportunity (EEO) laws
Long-term disability (LTD) insurance
characteristics model
positive reinforcement
34. The different conditions upon which someone leaves a company; may be voluntary or involuntary.
separations
legitimate leadership
structured interview
Uniformed Services Employment and Reemployment Act
35. 1926. Required employers to collectively bargain with unions. In 1936 - amended to include airlines.
Railway Labor Act
unstructured interview
Medical savings account (MSA)
job analysis
36. Hands-off approach over all decision-making without any further involvement unless asked to participate.
training
temporal errors
laissez-faire leadership type
ego strength
37. Fourth level of Maslow's hierarchy. Includes self-esteem - confidence - achievement - respect of and by others.
esteem needs
contributory pension plan
development assignments
Society for Human Resource Management
38. Helps manager translate measurement framework from strategic to operational goals.
physiological needs
balanced scorecard (BSC)
conventional moral development
salary pay
39. Performance appraisal by an employee of their superior. Usually evaluates on leadership - oral communication - delegation of authority - coordination of team efforts - and interest in subordinates.
subordinate appraisal
external locus
Material Safety Data Sheets (MSDS)
Pregnancy Discrimination Act
40. Method that determines the relative worth of jobs.
fair representation
job evaluation
arbitrator
cash balance pension plan
41. Removal of something unpleasant for desire behavior.
career path
negative reinforcement
union steward
Hay profile method
42. 1931. Required federal contracts for construction to specify minimum wage for workers.
job description
Davis-Bacon Act
encouraged resignation
culture shock
43. A flexible benefit plan for the employee - letting them choose the benefits best suited to their personal needs and situation.
tell and listen appraisal interview
cafeteria plans
solicitation sexual harassment
criminal sexual harassment
44. Second level of Maslow's hierarchy. Includes security of body - employment - resources - morality - family - health - and posterity.
active listening
Supplemental unemployment benefits (SUBS)
safety needs
utilitarian ethical decision
45. An appraisal distributional error where the appraiser gives their employees unusually high or low marks.
error of leniency or strictness
unencouraged resignation
trait performance appraisal method
non-cash compensation
46. Minorities in the workplace.
job enrichment
wage curve
fixed-ratio reinforcement
protected classes
47. Two part-time employees share one full time position.
succession planning
aptitude tests
disparate treatment
job sharing
48. Union must represent union and nonunion members equally.
McDonnell Douglas Test
fair representation
internal selection
wage curve
49. Voluntary or involuntary reductions in labor.
hygiene factors
variable-ratio reinforcement
reductions-in-force (RIF)
social needs
50. Evidence suggesting selection precludes members from protected classes.
host country nationals
restricted policy
peer appraisal
vertical career path