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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Helps manager translate measurement framework from strategic to operational goals.
protected classes
productivity
progressive discipline
balanced scorecard (BSC)
2. A pay attached to acquiring new knowledge or skills.
compressed workweek
Americans with Disabilities Act (ADA)
referent power
skill-based pay
3. Act that provides individuals and dependents who may lose medical coverage with opportunity to pay to continue coverage.
behavior observation scales (BOS)
Consolidated Omnibus Budget Reconciliation Act (COBRA)
Pregnancy Discrimination Act
locus control
4. A written description of the basic tasks - duties - minimum required experience - and responsibilities required of an employee holding a particular job.
union steward
adverse impact
alternative resolution procedure (ARD)
job description
5. 194-point questionnaire with five-point scale to determine the degree in which tasks are performed.
skill-based pay
utilitarian ethical decision
peer appraisal
position analysis questionnaire (PAQ)
6. Causes loss of productivity - frustration - or depression.
ethnorelativism
adverse impact
burnout
orientation
7. Home country nationals that are employees who live and work in a different country than their own.
expatriates
factor comparison system
vesting
taskforce team
8. Compensation useful in advancing organizational goals.
balance sheet approach
value-added compensation
involuntary reduction
behavior observation scales (BOS)
9. The third level of moral development in which people make decisions based on internalized principles - beliefs - and values. A characteristic of managers that encourage to think for themselves and engage in moral reasoning.
factor comparison system
job analysis
fast tracking
postconventional moral development
10. The combination of various appraisal systems to give the manager and employee the best view into the performance.
human resource planning
360-degree appraisal
fair representation
progressive discipline
11. 1959. Specially tailored to make labor officials responsible for the union's financial affairs - to prevent bully-boy tactics - ensure democratic voting practices within unions - outlaw secondary boycotts - and restrict picketing. Also called Labor-M
Landrum-Griffin Act
self-appraisal
strategic diversity management
Pregnancy Discrimination Act
12. A time when the individual stops advancing before reaching the next highest level. It is not necessarily a failed effort because not everyone is promoted to the top position and many common career paths are not designed to lead to the top.
job analysis
reward leadership
partial reinforcement
career plateauing
13. Power based on individual expertise.
esteem needs
pay secrecy
expert power
employee involvement (EI) groups
14. Rating based on having certain characteristics.
graphic rating scale
behavioral performance appraisal method
hygiene factors
charismatic leader
15. Discipline based on corrective measures of increasing degree. Most commonly used. 1. Oral Warning 2. Written Warning 3. Suspension without Pay 4. Discharge
job evaluation
progressive discipline
hourly pay
quid pro quo harassment
16. An interview that may have no format at all or have open ended questions - but makes it difficult to compare candidates.
unstructured interview
hygiene factors
ethnocentrism
360-degree appraisal
17. A behavioral method that notes an unusual event that identifies superior or inferior performance by the employee.
Fair Labor Standards Act (FLSA)
skill-based pay
negative reinforcement
critical incident
18. A leader who works to fulfill subordinates' needs and goals as well as to achieve the organization's larger mission; the needs of others are placed above the leader's own needs.
401(k) savings plan
whistleblowing
servant leader
union steward
19. A code of moral principles and values that govern organizational behavior.
host country nationals
transformational leader
business ethics
behavior checklist
20. 1974. Main federal legislation responsible for controlling employee benefit and retirement plans.
Employee Retirement Income Security Act (ERISA)
partial reinforcement
forced-choice
taskforce team
21. The rater checks statements on a list that he believes are characteristic of the employee.
preconventional moral development
behavior checklist
contrast error
salary pay
22. Flexible working hours that allow workers to choose start and end times.
flextime
repatriation
legitimate leadership
balance sheet approach
23. Sexual remarks or actions not targeted at a specific individual.
generalized sexual harassment
succession planning
customer appraisal
resignation
24. Official discrimination complaint to Equal Employment Opportunity Commission (EEOC) - filled by employee.
repatriation
behavior observation scales (BOS)
charge form
peer appraisal
25. Systems that provide data for Human Resource control and decision making.
Worker Adjustment and Restraining Notification (WARN)
human resource information system
locus control
charismatic leader
26. Rejection of a higher percentage of protected classes for employment; unintentional discrimination.
managing workforce diversity
retirement
adverse impact
critical incident method
27. An integrated knowledge within an organization that sets it out from the competition.
wage curve
core competencies
unstructured interview
career path
28. A pension plan in which only the employer funds pensions.
stretch goal
noncontributory pension plan
Employee assistance programs (EAP)
mixed-standard rating scale
29. 1932. Labor legislation that outlawed 'yellow dog' contracts and forbade federal courts from issuing injunctions to restrain strikes - boycotts - and peaceful picketing.
Norris-La Guardia Act
behavioral performance appraisal method
contributory pension plan
OSHA form 300
30. Rating based on comparison than a standard.
mixed-standard rating scale
affirmative action
development assignments
contrast effect
31. A leader that clarifies roles - initiates structure - provides rewards - and is considerate of employees; fair - hardworking - and tolerant; emphasizes job-oriented(not personal) needs.
involuntary reduction
trancenders
protected classes
transactional leader
32. 1967. No discrimination based on ages of people over 40. No pressure for older to retire; no terminating only older employees when downsizing;
involuntary reduction
Age Discrimination in Employment Act
Pregnancy Discrimination Act
essay
33. 1936. Responsible for prevailing minimum wage in a locality. Regular working hours identified as 8 per day and 40 per week; and time and a half for additional; no employment for convicts and children.
Americans with Disabilities Act (ADA)
authorization card
Walsh-Healy Act
job enlargement
34. Insurance that pays for nursing homes and medical-related costs to old age and illness.
Long-term disability (LTD) insurance
consumer price index (CPI)
authoritarian leadership type
human resource information system
35. Long-term(5 years +) planning reserved for the highest levels of management.
noncontributory pension plan
strategic planning
results performance appraisal method
union steward
36. Voluntary or involuntary reductions in labor.
solicitation sexual harassment
voluntary protection program (VPP)
values
reductions-in-force (RIF)
37. Method of performance measurement based on managers' records of specific examples of the employee acting in ways that are either effective or ineffective.
Uniformed Services Employment and Reemployment Act
human resource information system
critical incident method
utilitarian ethical decision
38. An appraisal temporal error in which the appraiser inflates the evaluation because of a mutual connection.
flextime
repatriation
similar to me error
transactional leader
39. Host country natives that are employees. Usually is shifted to because it is cheaper - gives a good impression on locals - and no adjustment to culture.
fair representation
expert power
host country nationals
laissez-faire leadership type
40. Basic individual beliefs about right and wrong.
job specifications
values
job sharing
characteristics model
41. When every desired behavior is reinforced; effective when the behavior is new.
continuous reinforcement
taskforce team
hygiene factors
variable-ratio reinforcement
42. Characterized by dictatorship that dismisses input from team members; decides the term of tasks and who will perform the work to be done.
salary pay
authoritarian leadership type
ethnorelativism
subordinate appraisal
43. A decision based on the principle that the behavior that causes the greatest good for the most is ethical.
job evaluation
servant leader
Taft-Hartley Act (Labor Management Relations Act)
utilitarian ethical decision
44. Defining the characteristics that the organization feels would be a good fit for the vacancies. To recruit - an organization must conduct job analysis - provide a job description - and give job specification.
arbitrator
defined benefit plan
recruiting
Supplemental unemployment benefits (SUBS)
45. The on-the-job method of development for new employees. May be formal or informal.
orientation
coercive leadership
reductions-in-force (RIF)
value-added compensation
46. Belief that things happen due to their own responsibility.
internal locus
characteristics model
telecommuting
learning organization
47. Identification of future candidates for future anticipated vacancies.
management by objectives (MBO)
Clayton Act
tell and listen appraisal interview
succession planning
48. Reporting criminal activity to the government.
whistleblowing
aptitude tests
discipline
factor comparison system
49. A succession of linked jobs that prepares a worker for advancement to the next job in the chain.
error of central tendency
Family and Medical Leave Act (FMLA)
team appraisal
career path
50. Compensation system that equals American money to foreign money on terms of purchasing power.
self-directed team
leadership
distributional errors
balance sheet approach