SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. 1947. Pro-business act created to counter the pro-labor Wagner Act by banning unfair practices of labor unions. Created the Federal Mediation and Conciliation Service (FMCS) to help resolve grievances.
pay secrecy
Taft-Hartley Act (Labor Management Relations Act)
labor agreement
critical incident method
2. Helps manager translate measurement framework from strategic to operational goals.
locus control
balanced scorecard (BSC)
recency error
job evaluation
3. 1994. Jobs are protected for those that go on short military service.
Uniformed Services Employment and Reemployment Act
critical incident method
strategic diversity management
leadership
4. Insurance that pays for nursing homes and medical-related costs to old age and illness.
protected classes
moral rights ethical decision
Society for Human Resource Management
Long-term disability (LTD) insurance
5. Reporting criminal activity to the government.
whistleblowing
cross-functional team
Norris-La Guardia Act
workforce diversity
6. Highest level of Maslow's hierarchy. Includes morality - creativity - spontaneity - problem solving - lack of prejudice - and acceptance of facts.
Uniform Guidelines on Employee Selection Procedures
job description
wage curve
self-actualization
7. Discipline based on corrective measures of increasing degree. Most commonly used. 1. Oral Warning 2. Written Warning 3. Suspension without Pay 4. Discharge
fair representation
authorization card
fast tracking
progressive discipline
8. A resignation in which an employee chooses to resign without provocation from the employer.
unencouraged resignation
flextime
behavior observation scales (BOS)
expatriates
9. A group with mix of specialists that are assigned rather than voluntary membership.
safety needs
cross-functional team
behavioral performance appraisal method
virtual team
10. Includes other employee benefits - such as health insurance - pension contributions - tuition reimbursement - and legal assistance programs.
non-cash compensation
Wagner Act (National Labor Relations Act)
job classification system
taskforce team
11. Long-term(5 years +) planning reserved for the highest levels of management.
variable-ratio reinforcement
strategic planning
involuntary reduction
eustress
12. A communication of strong and weak points of the employee's performance - and then in which the employee responds with his feelings about the appraisal.
vertical career path
critical incident
tell and listen appraisal interview
salary pay
13. The number of days in the work week is shortened and the hours per day are longer.
employment-at-will
compressed workweek
Executive Order 11246
problem solving appraisal interview
14. Developed in response to a majority dominating the workforce.
affirmative action
Pregnancy Discrimination Act
achievement test
distributional errors
15. Group of healthcare providers that guarantee lower healthcare costs to the employer; seen as a higher quality to the employee.
cafeteria plans
employment-at-will
Preferred Provider Organization (PPO)
job classification system
16. Only suitable defense against discrimination; postulates that age - religion - sex - or nationality is an actual qualification for the job. It does NOT cover race or color.
functional job analysis (FJA)
values
Bona Fide Occupational Qualification (BFOQ)
Society for Human Resource Management
17. Sexual harassment that uses rewards; potential for criminal prosecution.
solicitation sexual harassment
Worker Adjustment and Restraining Notification (WARN)
Executive Order 11246
esteem needs
18. Rewards according to random times. Results in moderately high and stable performance.
variable-interval reinforcement
eustress
virtual team
internal locus
19. Improvement of job efficiency by simplifying it.
inappropriate sexual harassment
fixed-ratio reinforcement
job simplification
Equal Pay Act
20. An appraisal temporal error when the evaluation is based upon the employee's most recent behavior.
recency error
behaviorally anchored rating scale (BARS)
ethnorelativism
generalized sexual harassment
21. A concept Richard Hackman and Greg Oldham formulated after researching job design - focusing on three main parts: core job dimensions - critical psychological states - and employee growth need.
consumer price index (CPI)
job classification system
characteristics model
utilitarian ethical decision
22. Belief that one culture is superior to another.
protected classes
Bona Fide Occupational Qualification (BFOQ)
noncontributory pension plan
ethnocentrism
23. 1926. Required employers to collectively bargain with unions. In 1936 - amended to include airlines.
Railway Labor Act
consumer price index (CPI)
esteem needs
transformational leader
24. Rejection of a higher percentage of protected classes for employment; unintentional discrimination.
adverse impact
protected classes
eustress
consumer price index (CPI)
25. Group specifically to provide a new product or service.
project team
diversity awareness training
trait performance appraisal method
human resource planning
26. Harmful stress that accompanies a feeling of insecurity.
Material Safety Data Sheets (MSDS)
distress
subordinate appraisal
informal factors
27. 1936. Responsible for prevailing minimum wage in a locality. Regular working hours identified as 8 per day and 40 per week; and time and a half for additional; no employment for convicts and children.
voluntary protection program (VPP)
Occupational Safety and Health Act (OSHA)
positive discipline
Walsh-Healy Act
28. 1993. Applies to employers with fifty or more employees. Paternal and maternal leave covered under this act.
point system
Hay profile method
Family and Medical Leave Act (FMLA)
manager/supervisor appraisal
29. When twelve months have been worked at an employer with health insurance - a worker can transfer to another employer with no regard to preexisting conditions.
Worker Adjustment and Restraining Notification (WARN)
fair representation
Health Insurance Portability and Accountability Act (HIPAA)
employment-at-will
30. Test used by courts to assess merits of prima facie case of disparate treatment when lacking evidence - requires plaintiff to show he: 1. belongs to protected group -2. has applied and is qualified - 3. was rejected despite qualifications - and 4. th
McDonnell Douglas Test
hot-stove approach
virtual team
wage and salary survey
31. Documents that contain the main information about hazardous material.
Material Safety Data Sheets (MSDS)
contrast error
external locus
affirmative action
32. Training designed to make people recognize and address their own prejudices.
competence based pay
transactional leader
manager/supervisor appraisal
diversity awareness training
33. Organization of healthcare professionals that provide services on a prepaid basis; seen as lower quality to the employee.
Health Maintenance Organization (HMO)
mixed-standard rating scale
expert power
fixed-interval reinforcement
34. Measures what a person is capable of learning.
balanced scorecard (BSC)
pluralism
aptitude tests
job analysis
35. The rater checks statements on a list that he believes are characteristic of the employee.
behavior checklist
similar to me error
job analysis
informal factors
36. Rating based on comparison than a standard.
separations
mixed-standard rating scale
contrast effect
equal employment opportunity (EEO) laws
37. Sexual remarks or actions not targeted at a specific individual.
point system
unstructured interview
generalized sexual harassment
peer appraisal
38. An appraisal error involving groups of ratings given to employees.
salary pay
error of leniency or strictness
distributional errors
quid pro quo harassment
39. A decision based on the long-term interests of an individual.
individualistic ethical decision
repatriation
employee involvement (EI) groups
Older Workers Benefit Protection Act (OWBPA)
40. A pension plan in which the main source of retirement funds today - some employers will match contributions to a certain percentage.
solicitation sexual harassment
McDonnell Douglas Test
subordinate appraisal
401(k) savings plan
41. A method of moving the employee to different jobs for variety - designed to prevent boredom of repetitive tasks.
job rotation
host country nationals
physiological needs
vertical career path
42. Guarantee of benefits - especially in pension plans.
behavior observation scales (BOS)
vesting
Long-term disability (LTD) insurance
partial reinforcement
43. The survey of the wages paid to employees with similar skill sets in a labor market. The Bureau of Labor Statistics publishes a reliable one.
wage and salary survey
arbitrator
noncontributory pension plan
workforce diversity
44. 1978. No discrimination based on pregnancy - childbirth - and related conditions.
balance sheet approach
job sharing
error of central tendency
Pregnancy Discrimination Act
45. A decision based on total impartiality.
justice ethical decision
factor comparison system
aptitude tests
eustress
46. An integrated knowledge within an organization that sets it out from the competition.
coercive leadership
core competencies
succession planning
characteristics model
47. The process of screening - interviewing - and hiring individuals.
selection
problem solving appraisal interview
Railway Labor Act
non-cash compensation
48. Systems that provide data for Human Resource control and decision making.
human resource information system
Taft-Hartley Act (Labor Management Relations Act)
four-fifths rule
servant leader
49. RIF that is composed of lay-offs - either across the board or through company reorganization that result in fewer available positions.
balanced scorecard (BSC)
involuntary reduction
problem solving appraisal interview
Older Workers Benefit Protection Act (OWBPA)
50. Act that amended age discrimination in employment to include all employee benefits; also provided terminated employees with time to consider group termination or retirement programs and consult an attorney.
silver handshake
punishment
Older Workers Benefit Protection Act (OWBPA)
job enrichment