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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. An interview based on a set group of questions so to be compared answers across all candidates. Questions are asked based on job knowledge - job simulation - situational - and work willingness.
point system
structured interview
compressed workweek
Family and Medical Leave Act (FMLA)
2. Improvement of job efficiency by simplifying it.
variable-interval reinforcement
Long-term disability (LTD) insurance
job simplification
graphic rating scale
3. Services provided for workers to deal with problems that interfere with how they do their jobs.
Employee assistance programs (EAP)
Uniformed Services Employment and Reemployment Act
physiological needs
pay grades
4. Group of healthcare providers that guarantee lower healthcare costs to the employer; seen as a higher quality to the employee.
Age Discrimination in Employment Act
Preferred Provider Organization (PPO)
progressive discipline
Health Maintenance Organization (HMO)
5. The combination of various appraisal systems to give the manager and employee the best view into the performance.
utilitarian ethical decision
self-directed team
360-degree appraisal
competence based pay
6. Rewards according to a random number of behaviors. Results in very high performance.
job evaluation
Long-term disability (LTD) insurance
achievement test
variable-ratio reinforcement
7. Identification of future candidates for future anticipated vacancies.
affirmative action
succession planning
values
red circle rates
8. 1959. Specially tailored to make labor officials responsible for the union's financial affairs - to prevent bully-boy tactics - ensure democratic voting practices within unions - outlaw secondary boycotts - and restrict picketing. Also called Labor-M
Family and Medical Leave Act (FMLA)
job rotation
contrast effect
Landrum-Griffin Act
9. A pension plan in which the employer contributes percentage of employer pay to an account that earns interest. When the employee leaves - the amount is rolled up into an individual retirement account (IRA).
contrast error
employment-at-will
cash balance pension plan
eustress
10. 1993. Applies to employers with fifty or more employees. Paternal and maternal leave covered under this act.
extinction
similar to me error
Family and Medical Leave Act (FMLA)
union steward
11. Includes the social environment of the workplace and informal work groups.
Consolidated Omnibus Budget Reconciliation Act (COBRA)
informal factors
critical incident
selection
12. Rating based on comparison than a standard.
mixed-standard rating scale
arbitrator
punishment
four-fifths rule
13. Harmful stress that accompanies a feeling of insecurity.
reductions-in-force (RIF)
Medical savings account (MSA)
distress
development
14. A decision based on the principle that the behavior that causes the greatest good for the most is ethical.
utilitarian ethical decision
taskforce team
expert power
human resource planning
15. Power based on individual expertise.
expert power
non-cash compensation
red circle rates
team appraisal
16. An uncomfortable environment that interferes with job performance.
hostile environment
continuous reinforcement
Equal Pay Act
contributory pension plan
17. 1978. No discrimination based on pregnancy - childbirth - and related conditions.
Pregnancy Discrimination Act
strategic diversity management
reward leadership
conventional moral development
18. The act of returning to the country of origin after an international assignement.
repatriation
salary pay
cafeteria plans
justice ethical decision
19. Collapses traditional salary grades into a few wide bands and helps eliminate obsession with grades and gives management an enhanced ability to reward on performance.
broadbanding
factor comparison system
structured interview
accountability
20. Binding document with terms or conditions or rules.
coercive leadership
pluralism
social contract ethical decision
labor agreement
21. When every desired behavior is reinforced; effective when the behavior is new.
motivators
career plateauing
continuous reinforcement
Americans with Disabilities Act (ADA)
22. 194-point questionnaire with five-point scale to determine the degree in which tasks are performed.
project team
position analysis questionnaire (PAQ)
Employee Retirement Income Security Act (ERISA)
cash compensation
23. A concept Richard Hackman and Greg Oldham formulated after researching job design - focusing on three main parts: core job dimensions - critical psychological states - and employee growth need.
McDonnell Douglas Test
job analysis
characteristics model
pay for performance standard
24. Evaluating self - considering one's own strengths and weaknesses. Best used for developmental purposes.
value-added compensation
conventional moral development
constructive discharge
self-appraisal
25. Evidence suggesting selection precludes members from protected classes.
restricted policy
Uniformed Services Employment and Reemployment Act
Railway Labor Act
broadbanding
26. Highest level of sexual harassment and would result in a punishable act under the law.
retirement
factor comparison system
criminal sexual harassment
McDonnell Douglas Test
27. A method that evaluates based on: 1. Knowledge 2. Accountability 3. Mental Activity (KAMA)
Material Safety Data Sheets (MSDS)
Pregnancy Discrimination Act
social needs
Hay profile method
28. Act that amended age discrimination in employment to include all employee benefits; also provided terminated employees with time to consider group termination or retirement programs and consult an attorney.
Older Workers Benefit Protection Act (OWBPA)
job specifications
job classification system
cross-functional team
29. An attempt by the employer to alter the behavior of the employee by persuasion and motivational incentives.
temporal errors
tell and sell appraisal interview
red circle rates
job sharing
30. 1967. No discrimination based on ages of people over 40. No pressure for older to retire; no terminating only older employees when downsizing;
inappropriate sexual harassment
recruiting
Age Discrimination in Employment Act
utilitarian ethical decision
31. The matching of people with future vacancies.
coercive sexual harassment
job description
hostile environment
human resource planning
32. Defining the characteristics that the organization feels would be a good fit for the vacancies. To recruit - an organization must conduct job analysis - provide a job description - and give job specification.
job enrichment
informal factors
cafeteria plans
recruiting
33. Only suitable defense against discrimination; postulates that age - religion - sex - or nationality is an actual qualification for the job. It does NOT cover race or color.
Bona Fide Occupational Qualification (BFOQ)
constructive discharge
cafeteria plans
learning organization
34. An appraisal temporal error when the employee is compared to someone previously rated and not independently.
adverse impact
contrast error
balanced scorecard (BSC)
job specifications
35. A personal disorientation when experiencing an unfamiliar way of life.
restricted policy
quality circle
reductions-in-force (RIF)
culture shock
36. A career path that is hiearchical in nature and consists of interdependent sequential jobs.
Medical savings account (MSA)
Family and Medical Leave Act (FMLA)
vertical career path
competence based pay
37. Union must represent union and nonunion members equally.
fair representation
temporal errors
project team
Equal Employment Opportunity Act
38. 1947. Pro-business act created to counter the pro-labor Wagner Act by banning unfair practices of labor unions. Created the Federal Mediation and Conciliation Service (FMCS) to help resolve grievances.
achievement test
Taft-Hartley Act (Labor Management Relations Act)
absenteeism
expert power
39. Quantitative job evaluation that determines the value based on the points assigned to it; uses the point manual.
safety needs
point system
strategic planning
orientation
40. A behavioral method that notes an unusual event that identifies superior or inferior performance by the employee.
critical incident
job ranking system
active listening
extinction
41. An early retirement incentive in a form of a cash bonus or increased pension.
job classification system
hot-stove approach
Civil Rights Act
silver handshake
42. Groups of employees who meet to resolve problems and improve the organization.
union steward
esteem needs
employee involvement (EI) groups
compressed workweek
43. A resignation suggested by the employer to the employee.
Long-term disability (LTD) insurance
eustress
broadbanding
encouraged resignation
44. Accommodation of several cultures.
recency error
pluralism
referent power
Norris-La Guardia Act
45. Encourages teamwork and knowledge transfer among employees.
Consolidated Omnibus Budget Reconciliation Act (COBRA)
selection
arbitrator
development assignments
46. 1932. Labor legislation that outlawed 'yellow dog' contracts and forbade federal courts from issuing injunctions to restrain strikes - boycotts - and peaceful picketing.
Norris-La Guardia Act
labor agreement
value-added compensation
pay equity
47. An appraisal distributional error where the rater is reluctant to give high or low marks.
peer appraisal
error of central tendency
punishment
core competencies
48. An interview that may have no format at all or have open ended questions - but makes it difficult to compare candidates.
cross-functional team
error of leniency or strictness
unstructured interview
partial reinforcement
49. Laws that prevent discrimination in the workplace.
justice ethical decision
reward leadership
pay equity
equal employment opportunity (EEO) laws
50. A pension plan in which only the employer funds pensions.
punishment
expatriates
noncontributory pension plan
four-fifths rule