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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A problem in appraisal in which an employee is given the same grade on all dimensions based on a few attributes.
halo effect
compressed workweek
Clayton Act
separations
2. Fourth level of Maslow's hierarchy. Includes self-esteem - confidence - achievement - respect of and by others.
solicitation sexual harassment
esteem needs
pay equity
Long-term disability (LTD) insurance
3. Selection of the minority is less than 80 percent of the time - used as a rule of thumb in determining adverse impact.
results performance appraisal method
Employee assistance programs (EAP)
four-fifths rule
Americans with Disabilities Act (ADA)
4. Rating based on having certain characteristics.
achievement test
expatriates
host country nationals
graphic rating scale
5. Performance appraisal done by fellow employees - usually combined by the manager into a single profile for use. May be the most accurate - but not used due to popularity copntests.
peer appraisal
authorization card
transactional leader
arbitrator
6. Performance appraisal that recognizes team accomplishement instead of individual performance - used by companies with a strong total quality management (TQM) emphasis.
team appraisal
process improvement team
servant leader
balanced scorecard (BSC)
7. Collapses traditional salary grades into a few wide bands and helps eliminate obsession with grades and gives management an enhanced ability to reward on performance.
critical incident method
broadbanding
reward leadership
taskforce team
8. Means that people employed in an organization represent different cultural groups and human qualities.
constructive discharge
Uniformed Services Employment and Reemployment Act
vesting
workforce diversity
9. Performance appraisal by an employee of their superior. Usually evaluates on leadership - oral communication - delegation of authority - coordination of team efforts - and interest in subordinates.
achievement test
Preferred Provider Organization (PPO)
pay equity
subordinate appraisal
10. Employees that are not from the home or host country.
separations
physiological needs
orientation
third-country nationals
11. Evaluating self - considering one's own strengths and weaknesses. Best used for developmental purposes.
EEO-1 Report
project team
self-appraisal
virtual team
12. Performance appraisal that seeks evaluation from internal and external customers.
individualistic ethical decision
customer appraisal
tell and listen appraisal interview
third-country nationals
13. Accommodation of several cultures.
human resource information system
motivators
pluralism
coercive leadership
14. Insurance that pays for nursing homes and medical-related costs to old age and illness.
Long-term disability (LTD) insurance
stress interview
defined benefit plan
vertical career path
15. Pay by the hour.
hourly pay
social needs
equal employment opportunity (EEO) laws
mixed-standard rating scale
16. Test used by courts to assess merits of prima facie case of disparate treatment when lacking evidence - requires plaintiff to show he: 1. belongs to protected group -2. has applied and is qualified - 3. was rejected despite qualifications - and 4. th
graphic rating scale
strategic planning
McDonnell Douglas Test
behavior observation scales (BOS)
17. Rejection of a higher percentage of protected classes for employment; unintentional discrimination.
succession planning
eustress
adverse impact
Landrum-Griffin Act
18. Flexible working hours that allow workers to choose start and end times.
piecework pay
results performance appraisal method
flextime
criminal sexual harassment
19. Includes hourly wages - salaries - and bonuses.
cash compensation
management by objectives (MBO)
development assignments
Employee Retirement Income Security Act (ERISA)
20. Law that affects employers with one hundred or more employees and requires the employer to give advance notice of at least sixty days when a plant closing or mass layoff is planned.
charge form
Worker Adjustment and Restraining Notification (WARN)
partial reinforcement
laissez-faire leadership type
21. Leadership based on the control that management has over rewarding subordinates.
behaviorally anchored rating scale (BARS)
reward leadership
esteem needs
error of leniency or strictness
22. Test that measure what a person can do right now.
cash balance pension plan
achievement test
hostile environment
manager/supervisor appraisal
23. A group with mix of specialists that are assigned rather than voluntary membership.
solicitation sexual harassment
cross-functional team
error of central tendency
eustress
24. Rewards according to random times. Results in moderately high and stable performance.
variable-interval reinforcement
essay
Equal Employment Opportunity Act
Employee assistance programs (EAP)
25. Withdrawal of a reward.
Uniform Guidelines on Employee Selection Procedures
distress
expatriates
extinction
26. A group of people that rely primarily or exclusively on electronic forms of communication to work together in accomplishing goals.
variable-ratio reinforcement
Health Insurance Portability and Accountability Act (HIPAA)
partial reinforcement
virtual team
27. The combination of various appraisal systems to give the manager and employee the best view into the performance.
job specifications
360-degree appraisal
recency error
eustress
28. Cost of living that measures the average prices of products and services over time.
balance sheet approach
diversity awareness training
Health Maintenance Organization (HMO)
consumer price index (CPI)
29. Measures the frequency of observed behavior.
pluralism
behavior observation scales (BOS)
human resource planning
leadership
30. Quantitative job evaluation that determines the value based on the points assigned to it; uses the point manual.
productivity
behavioral performance appraisal method
point system
laissez-faire leadership type
31. Understanding the duties of the job.
job analysis
positive reinforcement
pay grades
telecommuting
32. A flexible benefit plan for the employee - letting them choose the benefits best suited to their personal needs and situation.
pay equity
utilitarian ethical decision
cafeteria plans
transformational leader
33. A decision based on existing norms.
cash balance pension plan
Immigration Reform and Control Act
social contract ethical decision
job analysis
34. Power derived from the degree in which one is admired and people want to emulate them.
job simplification
distress
quality circle
referent power
35. 1938. Provided basic pay structure for workers. Those that have to be paid are non-exempt and must be paid at least the minimum wage. Those who hold executive or managerial positions are exempt.
development assignments
Fair Labor Standards Act (FLSA)
democratic leadership type
learning organization
36. Threat of power in order to convince someone to engage in sexual activity.
Americans with Disabilities Act (ADA)
employment-at-will
coercive sexual harassment
disparate treatment
37. 1926. Required employers to collectively bargain with unions. In 1936 - amended to include airlines.
active listening
horizontal career path
expatriates
Railway Labor Act
38. Act that provides individuals and dependents who may lose medical coverage with opportunity to pay to continue coverage.
partial reinforcement
Consolidated Omnibus Budget Reconciliation Act (COBRA)
Uniform Guidelines on Employee Selection Procedures
behavior checklist
39. An early retirement incentive in a form of a cash bonus or increased pension.
silver handshake
affirmative action
peer appraisal
Health Insurance Portability and Accountability Act (HIPAA)
40. Groups of jobs within a class that are paid the same. Used by the federal government.
Health Maintenance Organization (HMO)
expert power
pay grades
silver handshake
41. Rating based on comparison than a standard.
quality circle
mixed-standard rating scale
job rotation
discipline
42. The curve in the scattergram that identifies the worth of jobs and wages.
wage curve
trancenders
Wagner Act (National Labor Relations Act)
repatriation
43. A concept Richard Hackman and Greg Oldham formulated after researching job design - focusing on three main parts: core job dimensions - critical psychological states - and employee growth need.
utilitarian ethical decision
job analysis
characteristics model
balanced scorecard (BSC)
44. An uncomfortable environment that interferes with job performance.
hostile environment
Fair Labor Standards Act (FLSA)
informal factors
diversity awareness training
45. Rewards according to a random number of behaviors. Results in very high performance.
variable-ratio reinforcement
locus control
informal factors
restricted policy
46. An appraisal distributional error where the rater is reluctant to give high or low marks.
vesting
job rotation
error of central tendency
pay grades
47. Separation that is typically planned well in advanced - and are well received - celebratory occasions.
retirement
Preferred Provider Organization (PPO)
Supplemental unemployment benefits (SUBS)
career path
48. Diversity as a result of acquisitions and mergers - which is a forced diversification of the workplace.
criminal sexual harassment
job sharing
training
strategic diversity management
49. Compensation system that equals American money to foreign money on terms of purchasing power.
host country nationals
error of central tendency
balance sheet approach
generalized sexual harassment
50. A succession of linked jobs that prepares a worker for advancement to the next job in the chain.
career path
error of leniency or strictness
conventional moral development
transactional leader