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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Measures the frequency of observed behavior.
balance sheet approach
discipline
behavior observation scales (BOS)
positive reinforcement
2. Characterized by an open-line communication between workers and management; values team-input - and facilitates group cooperation without being overly active within the group.
involuntary reduction
quid pro quo harassment
democratic leadership type
retirement
3. Systems that provide data for Human Resource control and decision making.
values
Taft-Hartley Act (Labor Management Relations Act)
graphic rating scale
human resource information system
4. Job evaluation based on classification of jobs in groups of predetermined wage grades. This is what the federal government uses.
managing workforce diversity
job classification system
restricted policy
Preferred Provider Organization (PPO)
5. Power derived from the degree in which one is admired and people want to emulate them.
job ranking system
Fair Labor Standards Act (FLSA)
referent power
Supplemental unemployment benefits (SUBS)
6. Causes loss of productivity - frustration - or depression.
defined contribution plan
laissez-faire leadership type
burnout
noncontributory pension plan
7. 1990. Employers cannot discriminate against people with physical or mental capabilities - and must make reasonable accommodations for people with disabilities or religious preferences.
transformational leader
error of leniency or strictness
Americans with Disabilities Act (ADA)
Pregnancy Discrimination Act
8. Fourth level of Maslow's hierarchy. Includes self-esteem - confidence - achievement - respect of and by others.
continuous reinforcement
consumer price index (CPI)
esteem needs
Equal Pay Act
9. An appraisal error based on biases of how the information is selected - evaluated - or organized.
development
active listening
Preferred Provider Organization (PPO)
temporal errors
10. The oldest and simplest job evaluation that is based on grouping the jobs based on their relative worth to one another; can only be used on a small number of jobs.
Americans with Disabilities Act (ADA)
trancenders
job ranking system
Supplemental unemployment benefits (SUBS)
11. An appraisal temporal error in which the appraiser inflates the evaluation because of a mutual connection.
distributional errors
wage and salary survey
variable-ratio reinforcement
similar to me error
12. Home country nationals that are employees who live and work in a different country than their own.
inappropriate sexual harassment
expatriates
contributory pension plan
tell and sell appraisal interview
13. An interview that places the applicant in a simulated high stress setting to interview the candidate.
stress interview
Landrum-Griffin Act
postconventional moral development
learning organization
14. Compensation tied to a reward for effort and performance.
Taft-Hartley Act (Labor Management Relations Act)
pay for performance standard
noncontributory pension plan
Supplemental unemployment benefits (SUBS)
15. Leadership based on the control that management has over punishing subordinates.
coercive leadership
noncontributory pension plan
tell and listen appraisal interview
succession planning
16. Includes other employee benefits - such as health insurance - pension contributions - tuition reimbursement - and legal assistance programs.
Clayton Act
non-cash compensation
Long-term disability (LTD) insurance
Bona Fide Occupational Qualification (BFOQ)
17. Includes hourly wages - salaries - and bonuses.
cash compensation
positive reinforcement
career path
employee involvement (EI) groups
18. An organization that has generated a list of recommendation for executing an effective diversity initiative.
Society for Human Resource Management
trancenders
Occupational Safety and Health Act (OSHA)
transformational leader
19. Sexual remarks or actions not targeted at a specific individual.
career plateauing
job classification system
trancenders
generalized sexual harassment
20. Identifies the actions that should or should not be seen on the job - used mainly for developmental feedback..
ethnorelativism
equal employment opportunity (EEO) laws
accountability
behavioral performance appraisal method
21. A method that evaluates based on: 1. Knowledge 2. Accountability 3. Mental Activity (KAMA)
Hay profile method
similar to me error
cash compensation
job classification system
22. The process of screening - interviewing - and hiring individuals.
laissez-faire leadership type
moral rights ethical decision
preconventional moral development
selection
23. Test that measure what a person can do right now.
achievement test
distributional errors
Landrum-Griffin Act
selection
24. Voluntary or involuntary reductions in labor.
reductions-in-force (RIF)
unstructured interview
ego strength
team appraisal
25. Performance appraisal that recognizes team accomplishement instead of individual performance - used by companies with a strong total quality management (TQM) emphasis.
four-fifths rule
critical incident method
arbitrator
team appraisal
26. Idea that all cultures are inherently equal.
extinction
discipline
ethnorelativism
functional job analysis (FJA)
27. An appraisal distributional error where the appraiser gives their employees unusually high or low marks.
trait performance appraisal method
horizontal career path
graphic rating scale
error of leniency or strictness
28. Laws that prevent discrimination in the workplace.
equal employment opportunity (EEO) laws
encouraged resignation
positive reinforcement
self-actualization
29. A written description of the basic tasks - duties - minimum required experience - and responsibilities required of an employee holding a particular job.
Walsh-Healy Act
internal locus
job description
process improvement team
30. Act that amended age discrimination in employment to include all employee benefits; also provided terminated employees with time to consider group termination or retirement programs and consult an attorney.
graphic rating scale
job analysis
Pregnancy Discrimination Act
Older Workers Benefit Protection Act (OWBPA)
31. The different conditions upon which someone leaves a company; may be voluntary or involuntary.
Health Insurance Portability and Accountability Act (HIPAA)
ethnocentrism
separations
behavior checklist
32. Compensation system that equals American money to foreign money on terms of purchasing power.
balance sheet approach
fixed-ratio reinforcement
Walsh-Healy Act
EEO-1 Report
33. A career path that is not sequentially interdependent but each of the jobs in the arrangement must be completed before one can advance to the next higher level.
resignation
quality circle
horizontal career path
error of leniency or strictness
34. Collapses traditional salary grades into a few wide bands and helps eliminate obsession with grades and gives management an enhanced ability to reward on performance.
wage and salary survey
Older Workers Benefit Protection Act (OWBPA)
broadbanding
Clayton Act
35. Rates performance of employee achievement of goals set by manager and the employee.
stretch goal
values
business ethics
management by objectives (MBO)
36. How an employee perceives his compensation relative to others within the organization.
variable-interval reinforcement
halo effect
job evaluation
pay equity
37. Threat of power in order to convince someone to engage in sexual activity.
pay equity
Supplemental unemployment benefits (SUBS)
coercive sexual harassment
authorization card
38. Rewards after a specific number of desired behaviors. Results in high or stable performance.
silver handshake
criminal sexual harassment
Supplemental unemployment benefits (SUBS)
fixed-ratio reinforcement
39. A concept Richard Hackman and Greg Oldham formulated after researching job design - focusing on three main parts: core job dimensions - critical psychological states - and employee growth need.
characteristics model
tell and sell appraisal interview
essay
justice ethical decision
40. A pension plan in which the main source of retirement funds today - some employers will match contributions to a certain percentage.
401(k) savings plan
affirmative action
value-added compensation
job enlargement
41. Pay by the hour.
Occupational Safety and Health Act (OSHA)
hourly pay
cash balance pension plan
continuous reinforcement
42. Helps manager translate measurement framework from strategic to operational goals.
transformational leader
tell and sell appraisal interview
structured interview
balanced scorecard (BSC)
43. RIF that include some type of severance pay and extension of benefits for a predetermined period of time.
voluntary reduction
continuous reinforcement
social needs
forced-choice
44. 1936. Responsible for prevailing minimum wage in a locality. Regular working hours identified as 8 per day and 40 per week; and time and a half for additional; no employment for convicts and children.
Employee Retirement Income Security Act (ERISA)
Family and Medical Leave Act (FMLA)
coercive sexual harassment
Walsh-Healy Act
45. Rewards according to random times. Results in moderately high and stable performance.
variable-interval reinforcement
encouraged resignation
distress
Health Insurance Portability and Accountability Act (HIPAA)
46. Sexual harassment that is nonthreatening - but causes co-worker discomfort.
inappropriate sexual harassment
silver handshake
culture shock
ego strength
47. A problem in evaluation due to being compared to someone previously evaluated.
stress interview
contrast effect
self-directed team
cafeteria plans
48. Various software programs that write job description and specifications based on job analysis.
computerized job analysis
aptitude tests
functional job analysis (FJA)
informal factors
49. Pay according to the number of units produced.
balance sheet approach
external locus
Equal Pay Act
piecework pay
50. Identification of future candidates for future anticipated vacancies.
tell and listen appraisal interview
recruiting
succession planning
burnout