SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A pension plan in which both employer and employee fund pensions.
contributory pension plan
expatriates
job enrichment
affirmative action
2. 1. Treatment that punishes 2. Orderly behavior in an organization 3. Training that corrects undesirable behavior and develops self control
discipline
hostile environment
value-added compensation
vesting
3. 1932. Labor legislation that outlawed 'yellow dog' contracts and forbade federal courts from issuing injunctions to restrain strikes - boycotts - and peaceful picketing.
preconventional moral development
aptitude tests
Norris-La Guardia Act
culture shock
4. How an employee perceives his compensation relative to others within the organization.
distributional errors
restricted policy
pay equity
internal locus
5. Act that provides individuals and dependents who may lose medical coverage with opportunity to pay to continue coverage.
cash compensation
Consolidated Omnibus Budget Reconciliation Act (COBRA)
defined benefit plan
strategic diversity management
6. A process to make the job more complex to improve the level of boredom of an oversimplified job.
constructive discharge
functional job analysis (FJA)
job enlargement
defined benefit plan
7. Right for an employer to terminate an employee for no reason and for the employee to resign for the same.
401(k) savings plan
employment-at-will
reductions-in-force (RIF)
expatriates
8. Voluntary or involuntary reductions in labor.
internal locus
reductions-in-force (RIF)
value-added compensation
Landrum-Griffin Act
9. Measure the extent which someone has characteristics. Relatively inexpensive - but high potential for errors - and not useful in allocating rewards or promotions.
physiological needs
productivity
involuntary reduction
trait performance appraisal method
10. An integrated knowledge within an organization that sets it out from the competition.
Family and Medical Leave Act (FMLA)
core competencies
job specifications
strategic diversity management
11. The third level of moral development in which people make decisions based on internalized principles - beliefs - and values. A characteristic of managers that encourage to think for themselves and engage in moral reasoning.
coercive sexual harassment
postconventional moral development
pay secrecy
Uniformed Services Employment and Reemployment Act
12. Withdrawal of a reward.
self-directed team
extinction
postconventional moral development
referent power
13. A neutral third party that will make the binding decision between both parties.
human resource planning
reward leadership
arbitrator
ethnorelativism
14. The matching of people with future vacancies.
human resource planning
job ranking system
ethnorelativism
protected classes
15. An appraisal temporal error when the employee is compared to someone previously rated and not independently.
competence based pay
graphic rating scale
trait performance appraisal method
contrast error
16. A leader that has an ability to motivate employees to go beyond expectations; less predictable than transactional and embrace new ideas. Charismatic leaders are visionaries; they try to get others to see a better future and their participation in it.
unstructured interview
broadbanding
pluralism
charismatic leader
17. An situation in which an employer makes work life so difficult for the employee that they have no choice but to resign.
McDonnell Douglas Test
constructive discharge
Preferred Provider Organization (PPO)
virtual team
18. 1974. Main federal legislation responsible for controlling employee benefit and retirement plans.
Employee Retirement Income Security Act (ERISA)
voluntary reduction
positive discipline
continuous reinforcement
19. Minorities in the workplace.
positive reinforcement
Hay profile method
Americans with Disabilities Act (ADA)
protected classes
20. An intent to resign from a company that is typically expressed in written communication to the employee's manager.
employment-at-will
temporal errors
Executive Order 11246
resignation
21. A form in which accidents that cause death - illness - or injury in the workplace are recorded.
Uniformed Services Employment and Reemployment Act
OSHA form 300
restricted policy
ego strength
22. A leader who works to fulfill subordinates' needs and goals as well as to achieve the organization's larger mission; the needs of others are placed above the leader's own needs.
Fair Labor Standards Act (FLSA)
unencouraged resignation
servant leader
Employee Retirement Income Security Act (ERISA)
23. Power derived from the degree in which one is admired and people want to emulate them.
Executive Order 11246
cafeteria plans
positive discipline
referent power
24. Purposeful discrimination.
disparate treatment
tell and sell appraisal interview
generalized sexual harassment
retirement
25. A decision based on total impartiality.
job description
selection
cash compensation
justice ethical decision
26. Measures the frequency of observed behavior.
coercive leadership
fixed-ratio reinforcement
behavior observation scales (BOS)
referent power
27. An appraisal distributional error where the appraiser gives their employees unusually high or low marks.
locus control
error of leniency or strictness
pluralism
wage and salary survey
28. Compensation system that equals American money to foreign money on terms of purchasing power.
consumer price index (CPI)
balance sheet approach
similar to me error
strategic diversity management
29. Rewards according to random times. Results in moderately high and stable performance.
safety needs
behavioral performance appraisal method
learning organization
variable-interval reinforcement
30. Removal of something unpleasant for desire behavior.
similar to me error
negative reinforcement
utilitarian ethical decision
cross-functional team
31. A pension plan in which only the employer funds pensions.
noncontributory pension plan
extinction
informal factors
subordinate appraisal
32. Performance appraisal that seeks evaluation from internal and external customers.
diversity awareness training
core competencies
balanced scorecard (BSC)
customer appraisal
33. Pay based on skills and increased job knowledge. Also called skilled based or knowledge based pay.
competence based pay
recency error
defined contribution plan
Health Maintenance Organization (HMO)
34. The second level of moral development in which people make decisions that conform to societal expectations. A characteristic of managers who encourage work collaboration.
inappropriate sexual harassment
Preferred Provider Organization (PPO)
conventional moral development
union steward
35. 194-point questionnaire with five-point scale to determine the degree in which tasks are performed.
functional job analysis (FJA)
productivity
resignation
position analysis questionnaire (PAQ)
36. A flexible benefit plan for the employee - letting them choose the benefits best suited to their personal needs and situation.
red circle rates
cafeteria plans
succession planning
cross-functional team
37. Statement authorizing union to act as their representative.
authorization card
pay secrecy
job description
critical incident
38. Binding document with terms or conditions or rules.
generalized sexual harassment
Supplemental unemployment benefits (SUBS)
pluralism
labor agreement
39. A resignation suggested by the employer to the employee.
encouraged resignation
employment-at-will
cash balance pension plan
utilitarian ethical decision
40. 1914. No forbidding the existence of a union.
balanced scorecard (BSC)
Clayton Act
pay for performance standard
Preferred Provider Organization (PPO)
41. Group specifically to provide a new product or service.
job evaluation
project team
pay grades
whistleblowing
42. Harassment based on employment decisions; an economic or position consequence for noncompliance.
quid pro quo harassment
adverse impact
Employee Retirement Income Security Act (ERISA)
job ranking system
43. Includes hourly wages - salaries - and bonuses.
wage and salary survey
laissez-faire leadership type
ethnorelativism
cash compensation
44. A decision based on existing norms.
legitimate leadership
social contract ethical decision
Worker Adjustment and Restraining Notification (WARN)
tell and listen appraisal interview
45. Group of healthcare providers that guarantee lower healthcare costs to the employer; seen as a higher quality to the employee.
hygiene factors
Preferred Provider Organization (PPO)
employment-at-will
pluralism
46. A medical insurance plan that the employer contributes to meet the needs of the individual's medical needs.
inappropriate sexual harassment
McDonnell Douglas Test
Wagner Act (National Labor Relations Act)
Medical savings account (MSA)
47. Cost of living that measures the average prices of products and services over time.
active listening
consumer price index (CPI)
voluntary protection program (VPP)
discipline
48. Federal agencies and government contractors must comply with anti discrimination practices. Created the Office of Federal Contract Compliance Programs (OFCCP) to enforce this.
Executive Order 11246
balanced scorecard (BSC)
taskforce team
strategic planning
49. The on-the-job method of development for new employees. May be formal or informal.
orientation
social contract ethical decision
retirement
skill-based pay
50. Fourth level of Maslow's hierarchy. Includes self-esteem - confidence - achievement - respect of and by others.
third-country nationals
red circle rates
esteem needs
value-added compensation