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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Method that determines the relative worth of jobs.
job evaluation
stress interview
essay
third-country nationals
2. Belief that things happen due to luck or chance.
external locus
Health Maintenance Organization (HMO)
project team
Railway Labor Act
3. Positive stress that makes some strive to accomplish something.
social needs
conventional moral development
eustress
laissez-faire leadership type
4. 1974. Main federal legislation responsible for controlling employee benefit and retirement plans.
pay secrecy
retirement
development assignments
Employee Retirement Income Security Act (ERISA)
5. A code of moral principles and values that govern organizational behavior.
human resource information system
critical incident method
business ethics
defined benefit plan
6. The combination of various appraisal systems to give the manager and employee the best view into the performance.
temporal errors
job enlargement
employee involvement (EI) groups
360-degree appraisal
7. Purposeful discrimination.
trancenders
core competencies
strategic planning
disparate treatment
8. Reporting criminal activity to the government.
positive discipline
whistleblowing
temporal errors
Medical savings account (MSA)
9. The rater checks statements on a list that he believes are characteristic of the employee.
job analysis
positive reinforcement
leadership
behavior checklist
10. An appraisal temporal error when the evaluation is based upon the employee's most recent behavior.
characteristics model
recency error
employment-at-will
workforce diversity
11. To discipline by being effective - consistent - and applied to all equally. 1. Documentation of Misconduct 2. Investigative Interview 3. Application of Discipline
computerized job analysis
Equal Pay Act
training
hot-stove approach
12. Strength of person's convictions. The higher it is - the more likely one will follow what they believe is ethical in lieu of following unethical impulses.
hourly pay
ego strength
social needs
fast tracking
13. The different conditions upon which someone leaves a company; may be voluntary or involuntary.
separations
Equal Employment Opportunity Act
silver handshake
social contract ethical decision
14. Flexible working hours that allow workers to choose start and end times.
fair representation
values
discipline
flextime
15. Compensation system that equals American money to foreign money on terms of purchasing power.
computerized job analysis
balance sheet approach
job rotation
union steward
16. An appraisal temporal error in which the appraiser inflates the evaluation because of a mutual connection.
flextime
similar to me error
Supplemental unemployment benefits (SUBS)
extinction
17. Helps manager translate measurement framework from strategic to operational goals.
managing workforce diversity
quality circle
social needs
balanced scorecard (BSC)
18. The curve in the scattergram that identifies the worth of jobs and wages.
individualistic ethical decision
continuous reinforcement
wage curve
servant leader
19. Act that provides individuals and dependents who may lose medical coverage with opportunity to pay to continue coverage.
Consolidated Omnibus Budget Reconciliation Act (COBRA)
Long-term disability (LTD) insurance
Older Workers Benefit Protection Act (OWBPA)
stretch goal
20. Evaluating self - considering one's own strengths and weaknesses. Best used for developmental purposes.
Family and Medical Leave Act (FMLA)
self-appraisal
Landrum-Griffin Act
Older Workers Benefit Protection Act (OWBPA)
21. A resignation in which an employee chooses to resign without provocation from the employer.
separations
process improvement team
unencouraged resignation
continuous reinforcement
22. Reward given for desired behavior.
customer appraisal
taskforce team
positive reinforcement
360-degree appraisal
23. Rates performance of employee achievement of goals set by manager and the employee.
informal factors
Americans with Disabilities Act (ADA)
management by objectives (MBO)
Landrum-Griffin Act
24. Quantitative approach to job analysis that assumes all parts of the job relate to data - people - and things.
hourly pay
contrast error
preconventional moral development
functional job analysis (FJA)
25. Teaching short-term skills. May be 'on-the-job' or 'off-the-job'.
problem solving appraisal interview
career plateauing
training
unstructured interview
26. Rejection of a higher percentage of protected classes for employment; unintentional discrimination.
stretch goal
adverse impact
development
peer appraisal
27. Test used by courts to assess merits of prima facie case of disparate treatment when lacking evidence - requires plaintiff to show he: 1. belongs to protected group -2. has applied and is qualified - 3. was rejected despite qualifications - and 4. th
vesting
Uniform Guidelines on Employee Selection Procedures
McDonnell Douglas Test
quality circle
28. Causes loss of productivity - frustration - or depression.
esteem needs
Age Discrimination in Employment Act
burnout
expatriates
29. An extremely hard goal - but not impossible to reach.
arbitrator
project team
stretch goal
fixed-ratio reinforcement
30. Official discrimination complaint to Equal Employment Opportunity Commission (EEOC) - filled by employee.
critical incident method
charge form
ego strength
Uniformed Services Employment and Reemployment Act
31. An uncomfortable environment that interferes with job performance.
defined benefit plan
hostile environment
leadership
host country nationals
32. When every desired behavior is reinforced; effective when the behavior is new.
preconventional moral development
continuous reinforcement
error of leniency or strictness
skill-based pay
33. The act of returning to the country of origin after an international assignement.
repatriation
voluntary protection program (VPP)
OSHA form 300
silver handshake
34. Method of performance measurement based on managers' records of specific examples of the employee acting in ways that are either effective or ineffective.
critical incident method
job sharing
graphic rating scale
workforce diversity
35. Seeking to minimize ethnocentrism and moving toward pluralism and ethnorelativism.
Walsh-Healy Act
workforce diversity
diversity awareness training
managing workforce diversity
36. Rating based on comparison than a standard.
Pregnancy Discrimination Act
absenteeism
mixed-standard rating scale
pay equity
37. Power based on individual expertise.
essay
burnout
expert power
OSHA form 300
38. Performance appraisal that recognizes team accomplishement instead of individual performance - used by companies with a strong total quality management (TQM) emphasis.
error of leniency or strictness
inappropriate sexual harassment
halo effect
team appraisal
39. Pay is the same each pay period regardless of hours worked.
critical incident
reductions-in-force (RIF)
value-added compensation
salary pay
40. Power derived from the degree in which one is admired and people want to emulate them.
development assignments
consumer price index (CPI)
referent power
fixed-ratio reinforcement
41. A concept Richard Hackman and Greg Oldham formulated after researching job design - focusing on three main parts: core job dimensions - critical psychological states - and employee growth need.
characteristics model
aptitude tests
Older Workers Benefit Protection Act (OWBPA)
coercive leadership
42. Basic individual beliefs about right and wrong.
self-appraisal
consumer price index (CPI)
team appraisal
values
43. Discipline focused on early correcion of employee misconduct. 1. Conference between employee and supervisor. 2. Second conference when solution did not work 3. Decision-making leave (paid leave)
telecommuting
positive discipline
fast tracking
culture shock
44. An intent to resign from a company that is typically expressed in written communication to the employee's manager.
business ethics
resignation
esteem needs
diversity awareness training
45. Harassment based on employment decisions; an economic or position consequence for noncompliance.
factor comparison system
quid pro quo harassment
pay equity
defined contribution plan
46. A medical insurance plan that the employer contributes to meet the needs of the individual's medical needs.
job enrichment
tell and listen appraisal interview
Medical savings account (MSA)
error of central tendency
47. Characterized by an open-line communication between workers and management; values team-input - and facilitates group cooperation without being overly active within the group.
democratic leadership type
four-fifths rule
repatriation
quality circle
48. A succession of linked jobs that prepares a worker for advancement to the next job in the chain.
host country nationals
customer appraisal
career path
moral rights ethical decision
49. Quantitative job evaluation that determines the value based on the points assigned to it; uses the point manual.
recruiting
cash balance pension plan
positive reinforcement
point system
50. A trait method that requires the rater to describe the employee's performance in a statement.; fairly subjective and reliant on the manager's ability to write effective statements.
vesting
essay
Immigration Reform and Control Act
Americans with Disabilities Act (ADA)