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DSST Human Resource Management
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Subjects
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dsst
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business-skills
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A pension plan in which amount of benefits are based on how much is in their account at time of retirement.
job specifications
defined contribution plan
democratic leadership type
McDonnell Douglas Test
2. A pension plan in which the amount is specific.
defined benefit plan
skill-based pay
servant leader
defined contribution plan
3. A pension plan in which the main source of retirement funds today - some employers will match contributions to a certain percentage.
accountability
401(k) savings plan
Landrum-Griffin Act
fixed-interval reinforcement
4. Performance appraisal done by fellow employees - usually combined by the manager into a single profile for use. May be the most accurate - but not used due to popularity copntests.
peer appraisal
managing workforce diversity
Norris-La Guardia Act
wage curve
5. Requires the rater to choose from statements that best describe the employee's output.
Hay profile method
fixed-ratio reinforcement
ego strength
forced-choice
6. 1959. Specially tailored to make labor officials responsible for the union's financial affairs - to prevent bully-boy tactics - ensure democratic voting practices within unions - outlaw secondary boycotts - and restrict picketing. Also called Labor-M
internal locus
Landrum-Griffin Act
self-actualization
labor agreement
7. 194-point questionnaire with five-point scale to determine the degree in which tasks are performed.
constructive discharge
position analysis questionnaire (PAQ)
Preferred Provider Organization (PPO)
Executive Order 11246
8. An appraisal temporal error in which the appraiser inflates the evaluation because of a mutual connection.
subordinate appraisal
similar to me error
pluralism
negative reinforcement
9. A pension plan in which the employer contributes percentage of employer pay to an account that earns interest. When the employee leaves - the amount is rolled up into an individual retirement account (IRA).
managing workforce diversity
position analysis questionnaire (PAQ)
cash balance pension plan
Bona Fide Occupational Qualification (BFOQ)
10. Only suitable defense against discrimination; postulates that age - religion - sex - or nationality is an actual qualification for the job. It does NOT cover race or color.
contrast error
repatriation
discipline
Bona Fide Occupational Qualification (BFOQ)
11. The degree in which an individual believes they have control of their fate.
locus control
Hay profile method
voluntary reduction
McDonnell Douglas Test
12. Seeking to minimize ethnocentrism and moving toward pluralism and ethnorelativism.
core competencies
managing workforce diversity
Civil Rights Act
Landrum-Griffin Act
13. Rewards according to a random number of behaviors. Results in very high performance.
Health Maintenance Organization (HMO)
variable-ratio reinforcement
equal employment opportunity (EEO) laws
peer appraisal
14. Team formed to solve a major organizational issue.
similar to me error
accountability
Uniform Guidelines on Employee Selection Procedures
taskforce team
15. Rejection of a higher percentage of protected classes for employment; unintentional discrimination.
factor comparison system
adverse impact
customer appraisal
human resource information system
16. An appraisal error based on biases of how the information is selected - evaluated - or organized.
social needs
OSHA form 300
temporal errors
structured interview
17. An attempt by the employer to alter the behavior of the employee by persuasion and motivational incentives.
tell and sell appraisal interview
ethnocentrism
hostile environment
behavior checklist
18. A program that encourages employers to go beyond the minimum requirements outlined by OSHA. It includes three: 1. Star 2. Merit 3. Demonstration
preconventional moral development
self-directed team
factor comparison system
voluntary protection program (VPP)
19. An organization that has generated a list of recommendation for executing an effective diversity initiative.
Society for Human Resource Management
discipline
behavioral performance appraisal method
Worker Adjustment and Restraining Notification (WARN)
20. Rewards according to random times. Results in moderately high and stable performance.
variable-interval reinforcement
hygiene factors
charismatic leader
contributory pension plan
21. An early retirement incentive in a form of a cash bonus or increased pension.
stretch goal
error of central tendency
self-directed team
silver handshake
22. Evaluation based on factor-by-factor of development and comparison. Comparison against key jobs within the organization.
aptitude tests
distributional errors
factor comparison system
four-fifths rule
23. Includes other employee benefits - such as health insurance - pension contributions - tuition reimbursement - and legal assistance programs.
non-cash compensation
job enlargement
project team
error of leniency or strictness
24. Organization of healthcare professionals that provide services on a prepaid basis; seen as lower quality to the employee.
Health Maintenance Organization (HMO)
burnout
protected classes
forced-choice
25. Groups of employees who meet to resolve problems and improve the organization.
self-appraisal
inappropriate sexual harassment
vertical career path
employee involvement (EI) groups
26. Third level of Maslow's hierarchy. Includes friendship - family - and interaction.
point system
social needs
Employee Retirement Income Security Act (ERISA)
charge form
27. 1936. Responsible for prevailing minimum wage in a locality. Regular working hours identified as 8 per day and 40 per week; and time and a half for additional; no employment for convicts and children.
preconventional moral development
red circle rates
Walsh-Healy Act
accountability
28. Rating based on comparison than a standard.
point system
mixed-standard rating scale
Consolidated Omnibus Budget Reconciliation Act (COBRA)
stretch goal
29. The combination of various appraisal systems to give the manager and employee the best view into the performance.
functional job analysis (FJA)
cafeteria plans
360-degree appraisal
essay
30. 1986. Used to control the hiring - recruiting - or referring of people not eligible to work in the US. Uses the form I-9.
Norris-La Guardia Act
human resource planning
charge form
Immigration Reform and Control Act
31. Purposeful discrimination.
Executive Order 11246
external locus
wage and salary survey
disparate treatment
32. Sexual harassment that is nonthreatening - but causes co-worker discomfort.
accountability
transactional leader
inappropriate sexual harassment
referent power
33. Bottom level of Maslow's hierarchy. Includes shelter - food - sleep - breaks - and compensation.
postconventional moral development
contributory pension plan
physiological needs
flextime
34. A form in which accidents that cause death - illness - or injury in the workplace are recorded.
referent power
external locus
individualistic ethical decision
OSHA form 300
35. Group of healthcare providers that guarantee lower healthcare costs to the employer; seen as a higher quality to the employee.
Preferred Provider Organization (PPO)
leadership
democratic leadership type
critical incident
36. A pension plan in which both employer and employee fund pensions.
self-actualization
contrast error
transactional leader
contributory pension plan
37. The need for achievement - recognition - responsibility - and growth; they both eliminate job dissatisfaction and stimulate motivation.
motivators
partial reinforcement
reductions-in-force (RIF)
recruiting
38. 1926. Required employers to collectively bargain with unions. In 1936 - amended to include airlines.
cross-functional team
Railway Labor Act
labor agreement
job description
39. Performance appraisal by an employee of their superior. Usually evaluates on leadership - oral communication - delegation of authority - coordination of team efforts - and interest in subordinates.
voluntary reduction
active listening
subordinate appraisal
Norris-La Guardia Act
40. Improvement of job efficiency by simplifying it.
job simplification
job sharing
punishment
Fair Labor Standards Act (FLSA)
41. Diversity as a result of acquisitions and mergers - which is a forced diversification of the workplace.
diversity awareness training
noncontributory pension plan
constructive discharge
strategic diversity management
42. Includes hourly wages - salaries - and bonuses.
functional job analysis (FJA)
job sharing
cash compensation
ego strength
43. Listening to understand without judgment.
Employee assistance programs (EAP)
locus control
active listening
point system
44. Consists of vertical scales for each dimension of employee's performance.
protected classes
Preferred Provider Organization (PPO)
coercive leadership
behaviorally anchored rating scale (BARS)
45. An extremely hard goal - but not impossible to reach.
managing workforce diversity
internal selection
protected classes
stretch goal
46. Sexual harassment that uses rewards; potential for criminal prosecution.
solicitation sexual harassment
self-directed team
Consolidated Omnibus Budget Reconciliation Act (COBRA)
expert power
47. A leader that has an ability to motivate employees to go beyond expectations; less predictable than transactional and embrace new ideas. Charismatic leaders are visionaries; they try to get others to see a better future and their participation in it.
negative reinforcement
charismatic leader
internal locus
customer appraisal
48. Rating based on having certain characteristics.
graphic rating scale
Occupational Safety and Health Act (OSHA)
locus control
behavior checklist
49. The matching of people with future vacancies.
repatriation
401(k) savings plan
variable-ratio reinforcement
human resource planning
50. To discipline by being effective - consistent - and applied to all equally. 1. Documentation of Misconduct 2. Investigative Interview 3. Application of Discipline
servant leader
hot-stove approach
transactional leader
achievement test
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