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DSST Human Resource Management
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Subjects
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dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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study here
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The number of days in the work week is shortened and the hours per day are longer.
compressed workweek
resignation
Bona Fide Occupational Qualification (BFOQ)
behaviorally anchored rating scale (BARS)
2. Discipline based on corrective measures of increasing degree. Most commonly used. 1. Oral Warning 2. Written Warning 3. Suspension without Pay 4. Discharge
behavioral performance appraisal method
results performance appraisal method
fast tracking
progressive discipline
3. Services provided for workers to deal with problems that interfere with how they do their jobs.
human resource planning
moral rights ethical decision
Employee assistance programs (EAP)
subordinate appraisal
4. A resignation in which an employee chooses to resign without provocation from the employer.
continuous reinforcement
unencouraged resignation
Material Safety Data Sheets (MSDS)
flextime
5. A written description of the basic tasks - duties - minimum required experience - and responsibilities required of an employee holding a particular job.
distributional errors
results performance appraisal method
Preferred Provider Organization (PPO)
job description
6. 1959. Specially tailored to make labor officials responsible for the union's financial affairs - to prevent bully-boy tactics - ensure democratic voting practices within unions - outlaw secondary boycotts - and restrict picketing. Also called Labor-M
job analysis
human resource information system
unencouraged resignation
Landrum-Griffin Act
7. Selection of the minority is less than 80 percent of the time - used as a rule of thumb in determining adverse impact.
four-fifths rule
diversity awareness training
behavioral performance appraisal method
expert power
8. Identifies the actions that should or should not be seen on the job - used mainly for developmental feedback..
horizontal career path
preconventional moral development
behavioral performance appraisal method
physiological needs
9. A flexible benefit plan for the employee - letting them choose the benefits best suited to their personal needs and situation.
strategic diversity management
cafeteria plans
external locus
Uniform Guidelines on Employee Selection Procedures
10. Belief that things happen due to luck or chance.
expatriates
retirement
Older Workers Benefit Protection Act (OWBPA)
external locus
11. Home country nationals that are employees who live and work in a different country than their own.
subordinate appraisal
Medical savings account (MSA)
expatriates
pay equity
12. Defining the characteristics that the organization feels would be a good fit for the vacancies. To recruit - an organization must conduct job analysis - provide a job description - and give job specification.
telecommuting
recruiting
union steward
Executive Order 11246
13. Method that determines the relative worth of jobs.
variable-ratio reinforcement
job evaluation
quality circle
resignation
14. Leadership dependent upon one's position within the company.
tell and sell appraisal interview
error of central tendency
legitimate leadership
EEO-1 Report
15. Understanding the duties of the job.
reductions-in-force (RIF)
servant leader
job analysis
quid pro quo harassment
16. Leadership based on the control that management has over punishing subordinates.
ethnocentrism
coercive leadership
social needs
aptitude tests
17. The oldest and simplest job evaluation that is based on grouping the jobs based on their relative worth to one another; can only be used on a small number of jobs.
core competencies
critical incident
job ranking system
tell and listen appraisal interview
18. Groups of jobs within a class that are paid the same. Used by the federal government.
critical incident
social needs
pay grades
accountability
19. Rejection of a higher percentage of protected classes for employment; unintentional discrimination.
graphic rating scale
adverse impact
distress
401(k) savings plan
20. A decision based on existing norms.
quality circle
moral rights ethical decision
virtual team
social contract ethical decision
21. The rater checks statements on a list that he believes are characteristic of the employee.
behavior checklist
temporal errors
Immigration Reform and Control Act
manager/supervisor appraisal
22. Harmful stress that accompanies a feeling of insecurity.
distress
wage curve
hostile environment
trait performance appraisal method
23. Performance appraisal by an employee of their superior. Usually evaluates on leadership - oral communication - delegation of authority - coordination of team efforts - and interest in subordinates.
360-degree appraisal
behaviorally anchored rating scale (BARS)
subordinate appraisal
positive reinforcement
24. Withdrawal of a reward.
social needs
extinction
reward leadership
job description
25. Hiring through searching and evaluating internal job postings and existing employee files.
involuntary reduction
training
internal selection
charismatic leader
26. A career path that is hiearchical in nature and consists of interdependent sequential jobs.
self-appraisal
vertical career path
constructive discharge
Norris-La Guardia Act
27. The combination of various appraisal systems to give the manager and employee the best view into the performance.
restricted policy
conventional moral development
job description
360-degree appraisal
28. A group of people that rely primarily or exclusively on electronic forms of communication to work together in accomplishing goals.
Clayton Act
Preferred Provider Organization (PPO)
competence based pay
virtual team
29. A step beyond tell and sell; stimulation of growth of the employee by discussing problems - needs - innovations - satisfactions - and dissatisfactions since last appraisal.
social needs
job sharing
problem solving appraisal interview
values
30. The ability to influence people to achieve goals for the organization.
horizontal career path
leadership
achievement test
behavioral performance appraisal method
31. A pension plan in which amount of benefits are based on how much is in their account at time of retirement.
adverse impact
Fair Labor Standards Act (FLSA)
justice ethical decision
defined contribution plan
32. Harassment based on employment decisions; an economic or position consequence for noncompliance.
hot-stove approach
quid pro quo harassment
pay for performance standard
halo effect
33. 1932. Labor legislation that outlawed 'yellow dog' contracts and forbade federal courts from issuing injunctions to restrain strikes - boycotts - and peaceful picketing.
flextime
Norris-La Guardia Act
achievement test
fixed-ratio reinforcement
34. 1974. Main federal legislation responsible for controlling employee benefit and retirement plans.
Employee Retirement Income Security Act (ERISA)
absenteeism
401(k) savings plan
defined benefit plan
35. 1990. Employers cannot discriminate against people with physical or mental capabilities - and must make reasonable accommodations for people with disabilities or religious preferences.
referent power
job analysis
quality circle
Americans with Disabilities Act (ADA)
36. Group of healthcare providers that guarantee lower healthcare costs to the employer; seen as a higher quality to the employee.
hourly pay
vesting
host country nationals
Preferred Provider Organization (PPO)
37. An intent to resign from a company that is typically expressed in written communication to the employee's manager.
Bona Fide Occupational Qualification (BFOQ)
point system
pluralism
resignation
38. Developed in response to a majority dominating the workforce.
job sharing
team appraisal
affirmative action
distributional errors
39. A neutral third party that will make the binding decision between both parties.
arbitrator
job classification system
development assignments
coercive sexual harassment
40. 1972. Extended Civil Rights Title VII to government workers.
coercive leadership
Equal Employment Opportunity Act
Pregnancy Discrimination Act
Consolidated Omnibus Budget Reconciliation Act (COBRA)
41. Union must represent union and nonunion members equally.
extinction
fair representation
career path
progressive discipline
42. An early retirement incentive in a form of a cash bonus or increased pension.
restricted policy
achievement test
reward leadership
silver handshake
43. Discipline focused on early correcion of employee misconduct. 1. Conference between employee and supervisor. 2. Second conference when solution did not work 3. Decision-making leave (paid leave)
positive discipline
job evaluation
motivators
achievement test
44. Reporting criminal activity to the government.
Supplemental unemployment benefits (SUBS)
labor agreement
managing workforce diversity
whistleblowing
45. When twelve months have been worked at an employer with health insurance - a worker can transfer to another employer with no regard to preexisting conditions.
employee involvement (EI) groups
value-added compensation
noncontributory pension plan
Health Insurance Portability and Accountability Act (HIPAA)
46. 1967. No discrimination based on ages of people over 40. No pressure for older to retire; no terminating only older employees when downsizing;
position analysis questionnaire (PAQ)
quality circle
similar to me error
Age Discrimination in Employment Act
47. When some of the desired behavior is reinforced. Can be classified into four groups: fixed-interval - fixed-ratio - variable-interval - and variable-ratio.
charge form
partial reinforcement
competence based pay
internal selection
48. Long-term(5 years +) planning reserved for the highest levels of management.
positive reinforcement
strategic planning
self-appraisal
laissez-faire leadership type
49. Third level of Maslow's hierarchy. Includes friendship - family - and interaction.
characteristics model
Landrum-Griffin Act
Civil Rights Act
social needs
50. Job evaluation based on classification of jobs in groups of predetermined wage grades. This is what the federal government uses.
discipline
development assignments
job classification system
variable-interval reinforcement
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