SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Advancing to the next level in the minimum time required in the current position.
distress
fast tracking
Age Discrimination in Employment Act
self-appraisal
2. A group of people that rely primarily or exclusively on electronic forms of communication to work together in accomplishing goals.
business ethics
virtual team
error of leniency or strictness
physiological needs
3. Reward given for desired behavior.
authorization card
Walsh-Healy Act
Taft-Hartley Act (Labor Management Relations Act)
positive reinforcement
4. Second level of Maslow's hierarchy. Includes security of body - employment - resources - morality - family - health - and posterity.
involuntary reduction
protected classes
safety needs
fast tracking
5. Pay is the same each pay period regardless of hours worked.
internal locus
essay
salary pay
selection
6. A step beyond tell and sell; stimulation of growth of the employee by discussing problems - needs - innovations - satisfactions - and dissatisfactions since last appraisal.
cash balance pension plan
values
problem solving appraisal interview
structured interview
7. A flexible benefit plan for the employee - letting them choose the benefits best suited to their personal needs and situation.
Preferred Provider Organization (PPO)
telecommuting
cafeteria plans
conventional moral development
8. An uncomfortable environment that interferes with job performance.
Railway Labor Act
horizontal career path
hostile environment
Health Insurance Portability and Accountability Act (HIPAA)
9. Various software programs that write job description and specifications based on job analysis.
similar to me error
motivators
core competencies
computerized job analysis
10. 1938. Provided basic pay structure for workers. Those that have to be paid are non-exempt and must be paid at least the minimum wage. Those who hold executive or managerial positions are exempt.
variable-ratio reinforcement
similar to me error
behavior observation scales (BOS)
Fair Labor Standards Act (FLSA)
11. Withdrawal of a reward.
distress
extinction
computerized job analysis
internal locus
12. Understanding the duties of the job.
job analysis
variable-interval reinforcement
Employee assistance programs (EAP)
Fair Labor Standards Act (FLSA)
13. A leader that has an ability to motivate employees to go beyond expectations; less predictable than transactional and embrace new ideas. Charismatic leaders are visionaries; they try to get others to see a better future and their participation in it.
succession planning
defined contribution plan
pay equity
charismatic leader
14. A method of moving the employee to different jobs for variety - designed to prevent boredom of repetitive tasks.
criminal sexual harassment
pay secrecy
red circle rates
job rotation
15. 1986. Used to control the hiring - recruiting - or referring of people not eligible to work in the US. Uses the form I-9.
Immigration Reform and Control Act
Uniformed Services Employment and Reemployment Act
safety needs
reductions-in-force (RIF)
16. Quantitative job evaluation that determines the value based on the points assigned to it; uses the point manual.
employee involvement (EI) groups
cafeteria plans
labor agreement
point system
17. RIF that include some type of severance pay and extension of benefits for a predetermined period of time.
inappropriate sexual harassment
voluntary reduction
charge form
error of central tendency
18. A time when the individual stops advancing before reaching the next highest level. It is not necessarily a failed effort because not everyone is promoted to the top position and many common career paths are not designed to lead to the top.
Worker Adjustment and Restraining Notification (WARN)
job description
Davis-Bacon Act
career plateauing
19. A communication of strong and weak points of the employee's performance - and then in which the employee responds with his feelings about the appraisal.
broadbanding
workforce diversity
factor comparison system
tell and listen appraisal interview
20. A pension plan in which both employer and employee fund pensions.
ethnocentrism
contributory pension plan
charismatic leader
retirement
21. Compensation system that equals American money to foreign money on terms of purchasing power.
wage and salary survey
development
balance sheet approach
contributory pension plan
22. Helps manager translate measurement framework from strategic to operational goals.
encouraged resignation
subordinate appraisal
balanced scorecard (BSC)
preconventional moral development
23. Act that provides individuals and dependents who may lose medical coverage with opportunity to pay to continue coverage.
Consolidated Omnibus Budget Reconciliation Act (COBRA)
Medical savings account (MSA)
broadbanding
Long-term disability (LTD) insurance
24. Law that affects employers with one hundred or more employees and requires the employer to give advance notice of at least sixty days when a plant closing or mass layoff is planned.
charge form
recency error
Worker Adjustment and Restraining Notification (WARN)
learning organization
25. Guarantee of benefits - especially in pension plans.
Wagner Act (National Labor Relations Act)
error of central tendency
critical incident
vesting
26. Sexual remarks or actions not targeted at a specific individual.
social needs
generalized sexual harassment
job sharing
core competencies
27. Harassment based on employment decisions; an economic or position consequence for noncompliance.
process improvement team
quid pro quo harassment
self-appraisal
recruiting
28. Discipline based on corrective measures of increasing degree. Most commonly used. 1. Oral Warning 2. Written Warning 3. Suspension without Pay 4. Discharge
progressive discipline
job classification system
customer appraisal
job sharing
29. A pension plan in which only the employer funds pensions.
noncontributory pension plan
locus control
eustress
contributory pension plan
30. Diversity as a result of acquisitions and mergers - which is a forced diversification of the workplace.
authoritarian leadership type
piecework pay
strategic diversity management
factor comparison system
31. Flexible working hours that allow workers to choose start and end times.
flextime
solicitation sexual harassment
job evaluation
computerized job analysis
32. Means that people employed in an organization represent different cultural groups and human qualities.
workforce diversity
negative reinforcement
behaviorally anchored rating scale (BARS)
Taft-Hartley Act (Labor Management Relations Act)
33. Services provided for workers to deal with problems that interfere with how they do their jobs.
tell and listen appraisal interview
transactional leader
reductions-in-force (RIF)
Employee assistance programs (EAP)
34. A form in which accidents that cause death - illness - or injury in the workplace are recorded.
OSHA form 300
noncontributory pension plan
adverse impact
individualistic ethical decision
35. Includes other employee benefits - such as health insurance - pension contributions - tuition reimbursement - and legal assistance programs.
development
restricted policy
non-cash compensation
resignation
36. Leadership based on the control that management has over rewarding subordinates.
postconventional moral development
adverse impact
pay grades
reward leadership
37. 1963. Amendment to the Fair Labor Standards Act. No discrimination of pay - benefits - or pension based on gender.
pay for performance standard
Equal Pay Act
OSHA form 300
extinction
38. When some of the desired behavior is reinforced. Can be classified into four groups: fixed-interval - fixed-ratio - variable-interval - and variable-ratio.
contrast effect
positive discipline
partial reinforcement
leadership
39. Sexual harassment that is nonthreatening - but causes co-worker discomfort.
human resource information system
non-cash compensation
inappropriate sexual harassment
coercive leadership
40. An integrated knowledge within an organization that sets it out from the competition.
development assignments
core competencies
legitimate leadership
values
41. Groups of jobs within a class that are paid the same. Used by the federal government.
positive reinforcement
voluntary reduction
hygiene factors
pay grades
42. Highest level of sexual harassment and would result in a punishable act under the law.
criminal sexual harassment
Americans with Disabilities Act (ADA)
cash balance pension plan
safety needs
43. An intent to resign from a company that is typically expressed in written communication to the employee's manager.
Norris-La Guardia Act
team appraisal
business ethics
resignation
44. Group assigned with improving quality.
process improvement team
workforce diversity
continuous reinforcement
alternative resolution procedure (ARD)
45. An employer-created fund for laid off employees to draw from on top of unemployment benefits.
Norris-La Guardia Act
Supplemental unemployment benefits (SUBS)
peer appraisal
computerized job analysis
46. Characterized by an open-line communication between workers and management; values team-input - and facilitates group cooperation without being overly active within the group.
negative reinforcement
alternative resolution procedure (ARD)
job enrichment
democratic leadership type
47. The different conditions upon which someone leaves a company; may be voluntary or involuntary.
separations
leadership
taskforce team
peer appraisal
48. Job evaluation based on classification of jobs in groups of predetermined wage grades. This is what the federal government uses.
job classification system
encouraged resignation
ethnocentrism
reductions-in-force (RIF)
49. Measures what a person is capable of learning.
postconventional moral development
expatriates
development assignments
aptitude tests
50. A group of 6-12 that meet regularly to discuss organizational issues.
job analysis
quality circle
project team
Hay profile method