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Test your basic knowledge |
DSST Human Resource Management
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Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Developed in response to a majority dominating the workforce.
401(k) savings plan
workforce diversity
affirmative action
defined benefit plan
2. 1993. Applies to employers with fifty or more employees. Paternal and maternal leave covered under this act.
progressive discipline
development assignments
Family and Medical Leave Act (FMLA)
ethnorelativism
3. Includes hourly wages - salaries - and bonuses.
negative reinforcement
cash compensation
Occupational Safety and Health Act (OSHA)
fair representation
4. Involves determining the type and number of individuals needed to get the job done.
error of leniency or strictness
job analysis
Supplemental unemployment benefits (SUBS)
team appraisal
5. Leadership based on the control that management has over punishing subordinates.
reductions-in-force (RIF)
accountability
servant leader
coercive leadership
6. 1974. Main federal legislation responsible for controlling employee benefit and retirement plans.
Employee Retirement Income Security Act (ERISA)
burnout
Taft-Hartley Act (Labor Management Relations Act)
career path
7. Groups of jobs within a class that are paid the same. Used by the federal government.
pay grades
union steward
stress interview
partial reinforcement
8. Withdrawal of a reward.
Equal Pay Act
extinction
job enlargement
defined contribution plan
9. 1972. Extended Civil Rights Title VII to government workers.
job sharing
Uniform Guidelines on Employee Selection Procedures
virtual team
Equal Employment Opportunity Act
10. A problem in appraisal in which an employee is given the same grade on all dimensions based on a few attributes.
locus control
halo effect
management by objectives (MBO)
positive discipline
11. Compensation useful in advancing organizational goals.
value-added compensation
hourly pay
halo effect
computerized job analysis
12. The need for achievement - recognition - responsibility - and growth; they both eliminate job dissatisfaction and stimulate motivation.
Employee Retirement Income Security Act (ERISA)
vertical career path
Supplemental unemployment benefits (SUBS)
motivators
13. Rating based on comparison than a standard.
continuous reinforcement
orientation
mixed-standard rating scale
protected classes
14. Performance appraisal by an employee of their superior. Usually evaluates on leadership - oral communication - delegation of authority - coordination of team efforts - and interest in subordinates.
point system
inappropriate sexual harassment
subordinate appraisal
employee involvement (EI) groups
15. A leader who works to fulfill subordinates' needs and goals as well as to achieve the organization's larger mission; the needs of others are placed above the leader's own needs.
factor comparison system
broadbanding
voluntary protection program (VPP)
servant leader
16. An appraisal temporal error when the employee is compared to someone previously rated and not independently.
moral rights ethical decision
contrast error
taskforce team
computerized job analysis
17. Only suitable defense against discrimination; postulates that age - religion - sex - or nationality is an actual qualification for the job. It does NOT cover race or color.
disparate treatment
active listening
workforce diversity
Bona Fide Occupational Qualification (BFOQ)
18. 1947. Pro-business act created to counter the pro-labor Wagner Act by banning unfair practices of labor unions. Created the Federal Mediation and Conciliation Service (FMCS) to help resolve grievances.
positive discipline
encouraged resignation
structured interview
Taft-Hartley Act (Labor Management Relations Act)
19. Performance appraisal done by fellow employees - usually combined by the manager into a single profile for use. May be the most accurate - but not used due to popularity copntests.
taskforce team
peer appraisal
generalized sexual harassment
forced-choice
20. Includes the social environment of the workplace and informal work groups.
behavioral performance appraisal method
factor comparison system
self-directed team
informal factors
21. A resignation suggested by the employer to the employee.
encouraged resignation
training
defined benefit plan
esteem needs
22. A communication of strong and weak points of the employee's performance - and then in which the employee responds with his feelings about the appraisal.
tell and listen appraisal interview
360-degree appraisal
Davis-Bacon Act
ego strength
23. Hands-off approach over all decision-making without any further involvement unless asked to participate.
virtual team
laissez-faire leadership type
Walsh-Healy Act
expatriates
24. Federal agencies and government contractors must comply with anti discrimination practices. Created the Office of Federal Contract Compliance Programs (OFCCP) to enforce this.
career plateauing
affirmative action
culture shock
Executive Order 11246
25. Seeking to minimize ethnocentrism and moving toward pluralism and ethnorelativism.
competence based pay
managing workforce diversity
contrast effect
succession planning
26. 1967. No discrimination based on ages of people over 40. No pressure for older to retire; no terminating only older employees when downsizing;
job enrichment
third-country nationals
informal factors
Age Discrimination in Employment Act
27. Sexual harassment that is nonthreatening - but causes co-worker discomfort.
OSHA form 300
affirmative action
third-country nationals
inappropriate sexual harassment
28. Various software programs that write job description and specifications based on job analysis.
computerized job analysis
adverse impact
expatriates
accountability
29. Act that amended age discrimination in employment to include all employee benefits; also provided terminated employees with time to consider group termination or retirement programs and consult an attorney.
computerized job analysis
separations
Older Workers Benefit Protection Act (OWBPA)
Worker Adjustment and Restraining Notification (WARN)
30. A decision that considers humanity's fundamental rights.
laissez-faire leadership type
referent power
moral rights ethical decision
individualistic ethical decision
31. Cost of living that measures the average prices of products and services over time.
charge form
computerized job analysis
consumer price index (CPI)
ethnorelativism
32. Breeds mistrust in the workplace; fairly excepted practice in private industry.
silver handshake
inappropriate sexual harassment
behavioral performance appraisal method
pay secrecy
33. An early retirement incentive in a form of a cash bonus or increased pension.
locus control
silver handshake
taskforce team
involuntary reduction
34. The number of days in the work week is shortened and the hours per day are longer.
Fair Labor Standards Act (FLSA)
productivity
third-country nationals
compressed workweek
35. Strength of person's convictions. The higher it is - the more likely one will follow what they believe is ethical in lieu of following unethical impulses.
continuous reinforcement
Age Discrimination in Employment Act
hygiene factors
ego strength
36. Defining the characteristics that the organization feels would be a good fit for the vacancies. To recruit - an organization must conduct job analysis - provide a job description - and give job specification.
horizontal career path
piecework pay
vesting
recruiting
37. Rewards according to a specific time interval. Results in average and irregular performance.
unencouraged resignation
critical incident
wage curve
fixed-interval reinforcement
38. How an employee perceives his compensation relative to others within the organization.
disparate treatment
charge form
project team
pay equity
39. An appraisal temporal error in which the appraiser inflates the evaluation because of a mutual connection.
peer appraisal
Executive Order 11246
non-cash compensation
similar to me error
40. Harmful stress that accompanies a feeling of insecurity.
distress
silver handshake
third-country nationals
motivators
41. Compensation system that equals American money to foreign money on terms of purchasing power.
Wagner Act (National Labor Relations Act)
arbitrator
balance sheet approach
continuous reinforcement
42. Characterized by dictatorship that dismisses input from team members; decides the term of tasks and who will perform the work to be done.
Long-term disability (LTD) insurance
broadbanding
vesting
authoritarian leadership type
43. A decision based on the principle that the behavior that causes the greatest good for the most is ethical.
Railway Labor Act
utilitarian ethical decision
variable-ratio reinforcement
laissez-faire leadership type
44. 194-point questionnaire with five-point scale to determine the degree in which tasks are performed.
selection
voluntary protection program (VPP)
trancenders
position analysis questionnaire (PAQ)
45. The degree in which an individual believes they have control of their fate.
career plateauing
strategic diversity management
locus control
physiological needs
46. Idea that all cultures are inherently equal.
Landrum-Griffin Act
learning organization
Medical savings account (MSA)
ethnorelativism
47. Collapses traditional salary grades into a few wide bands and helps eliminate obsession with grades and gives management an enhanced ability to reward on performance.
pay equity
development assignments
broadbanding
subordinate appraisal
48. Sexual harassment that uses rewards; potential for criminal prosecution.
solicitation sexual harassment
transactional leader
team appraisal
Bona Fide Occupational Qualification (BFOQ)
49. A process to make the job more complex to improve the level of boredom of an oversimplified job.
job enlargement
coercive leadership
physiological needs
behavior checklist
50. A career path that is hiearchical in nature and consists of interdependent sequential jobs.
job enrichment
vertical career path
team appraisal
wage and salary survey