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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The oldest and simplest job evaluation that is based on grouping the jobs based on their relative worth to one another; can only be used on a small number of jobs.
job ranking system
Immigration Reform and Control Act
recruiting
career path
2. Two part-time employees share one full time position.
union steward
job specifications
job sharing
balance sheet approach
3. Belief that things happen due to luck or chance.
solicitation sexual harassment
arbitrator
Long-term disability (LTD) insurance
external locus
4. A procedural document designed by the federal government to assist in hiring - promotion - transfer - demotion - dismissal - and referrals.
job analysis
Uniform Guidelines on Employee Selection Procedures
servant leader
burnout
5. Highest level of sexual harassment and would result in a punishable act under the law.
criminal sexual harassment
moral rights ethical decision
McDonnell Douglas Test
computerized job analysis
6. Sexual remarks or actions not targeted at a specific individual.
generalized sexual harassment
competence based pay
Employee assistance programs (EAP)
job enlargement
7. Requires the rater to choose from statements that best describe the employee's output.
negative reinforcement
Family and Medical Leave Act (FMLA)
distributional errors
forced-choice
8. A problem in evaluation due to being compared to someone previously evaluated.
self-actualization
employment-at-will
contrast effect
virtual team
9. A neutral third party that will make the binding decision between both parties.
external locus
arbitrator
balanced scorecard (BSC)
360-degree appraisal
10. Traditional approach to appraisal - a review by management one level higher.
salary pay
manager/supervisor appraisal
positive discipline
broadbanding
11. Can directly align employees with the organizational goals - with evaluation based on profits - sales - etc.
telecommuting
charismatic leader
Employee assistance programs (EAP)
productivity
12. A time when the individual stops advancing before reaching the next highest level. It is not necessarily a failed effort because not everyone is promoted to the top position and many common career paths are not designed to lead to the top.
eustress
variable-ratio reinforcement
job specifications
career plateauing
13. An interview that may have no format at all or have open ended questions - but makes it difficult to compare candidates.
negative reinforcement
unstructured interview
job classification system
trancenders
14. Power derived from the degree in which one is admired and people want to emulate them.
criminal sexual harassment
position analysis questionnaire (PAQ)
referent power
contrast error
15. Collapses traditional salary grades into a few wide bands and helps eliminate obsession with grades and gives management an enhanced ability to reward on performance.
broadbanding
postconventional moral development
Civil Rights Act
internal locus
16. Teaching short-term skills. May be 'on-the-job' or 'off-the-job'.
Bona Fide Occupational Qualification (BFOQ)
training
progressive discipline
Preferred Provider Organization (PPO)
17. A program that encourages employers to go beyond the minimum requirements outlined by OSHA. It includes three: 1. Star 2. Merit 3. Demonstration
core competencies
voluntary protection program (VPP)
Americans with Disabilities Act (ADA)
taskforce team
18. An integrated knowledge within an organization that sets it out from the competition.
core competencies
tell and sell appraisal interview
democratic leadership type
job simplification
19. Guarantee of benefits - especially in pension plans.
flextime
development assignments
Equal Employment Opportunity Act
vesting
20. 1978. No discrimination based on pregnancy - childbirth - and related conditions.
retirement
Pregnancy Discrimination Act
Health Insurance Portability and Accountability Act (HIPAA)
reductions-in-force (RIF)
21. Method of performance measurement based on managers' records of specific examples of the employee acting in ways that are either effective or ineffective.
Bona Fide Occupational Qualification (BFOQ)
Society for Human Resource Management
critical incident method
critical incident
22. Rewards after a specific number of desired behaviors. Results in high or stable performance.
balanced scorecard (BSC)
fixed-ratio reinforcement
Clayton Act
cafeteria plans
23. 1972. Extended Civil Rights Title VII to government workers.
internal selection
extinction
non-cash compensation
Equal Employment Opportunity Act
24. The idea that people with authority are subject to reporting to superiors.
individualistic ethical decision
unencouraged resignation
accountability
alternative resolution procedure (ARD)
25. An extremely hard goal - but not impossible to reach.
aptitude tests
stretch goal
vertical career path
host country nationals
26. Different types of employee complaint resolution procedures.
Age Discrimination in Employment Act
essay
alternative resolution procedure (ARD)
achievement test
27. A decision that considers humanity's fundamental rights.
Uniform Guidelines on Employee Selection Procedures
pay secrecy
solicitation sexual harassment
moral rights ethical decision
28. An employer-created fund for laid off employees to draw from on top of unemployment benefits.
job rotation
negative reinforcement
preconventional moral development
Supplemental unemployment benefits (SUBS)
29. 1938. Provided basic pay structure for workers. Those that have to be paid are non-exempt and must be paid at least the minimum wage. Those who hold executive or managerial positions are exempt.
Fair Labor Standards Act (FLSA)
utilitarian ethical decision
balanced scorecard (BSC)
cafeteria plans
30. Compensation useful in advancing organizational goals.
arbitrator
essay
value-added compensation
contributory pension plan
31. Compensation tied to a reward for effort and performance.
behavioral performance appraisal method
cash balance pension plan
job specifications
pay for performance standard
32. 1990. Employers cannot discriminate against people with physical or mental capabilities - and must make reasonable accommodations for people with disabilities or religious preferences.
reward leadership
pay equity
esteem needs
Americans with Disabilities Act (ADA)
33. Reporting criminal activity to the government.
progressive discipline
critical incident method
whistleblowing
referent power
34. Statement authorizing union to act as their representative.
Landrum-Griffin Act
authorization card
functional job analysis (FJA)
quid pro quo harassment
35. A concept Richard Hackman and Greg Oldham formulated after researching job design - focusing on three main parts: core job dimensions - critical psychological states - and employee growth need.
characteristics model
voluntary reduction
expert power
fixed-interval reinforcement
36. The working conditions - pay - company policies - and interpersonal relationships; they help eliminate job satisfaction - but do not motivate the employee according to the two-factor theory.
cash compensation
Civil Rights Act
self-appraisal
hygiene factors
37. Rewards according to a specific time interval. Results in average and irregular performance.
contributory pension plan
laissez-faire leadership type
fixed-interval reinforcement
individualistic ethical decision
38. Right for an employer to terminate an employee for no reason and for the employee to resign for the same.
Immigration Reform and Control Act
Equal Pay Act
employment-at-will
project team
39. A trait method that requires the rater to describe the employee's performance in a statement.; fairly subjective and reliant on the manager's ability to write effective statements.
subordinate appraisal
vesting
essay
telecommuting
40. Diversity as a result of acquisitions and mergers - which is a forced diversification of the workplace.
job rotation
positive discipline
strategic diversity management
Uniformed Services Employment and Reemployment Act
41. An situation in which an employer makes work life so difficult for the employee that they have no choice but to resign.
encouraged resignation
job description
locus control
constructive discharge
42. Third level of Maslow's hierarchy. Includes friendship - family - and interaction.
active listening
social needs
management by objectives (MBO)
internal locus
43. Means that people employed in an organization represent different cultural groups and human qualities.
broadbanding
workforce diversity
job specifications
progressive discipline
44. Not reporting to work.
absenteeism
voluntary reduction
hot-stove approach
fast tracking
45. Giving something unpleasant for an undesired behavior.
punishment
charge form
ego strength
problem solving appraisal interview
46. The combination of various appraisal systems to give the manager and employee the best view into the performance.
reward leadership
motivators
internal selection
360-degree appraisal
47. A report companies with 100 or more employees must fill out annually to determine workforce composition.
team appraisal
EEO-1 Report
salary pay
strategic diversity management
48. When some of the desired behavior is reinforced. Can be classified into four groups: fixed-interval - fixed-ratio - variable-interval - and variable-ratio.
Employee Retirement Income Security Act (ERISA)
partial reinforcement
Long-term disability (LTD) insurance
reward leadership
49. How an employee perceives his compensation relative to others within the organization.
pay equity
motivators
results performance appraisal method
diversity awareness training
50. A process to make the job more complex to improve the level of boredom of an oversimplified job.
competence based pay
job classification system
job enlargement
affirmative action