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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Strength of person's convictions. The higher it is - the more likely one will follow what they believe is ethical in lieu of following unethical impulses.
EEO-1 Report
voluntary protection program (VPP)
customer appraisal
ego strength
2. 1972. Extended Civil Rights Title VII to government workers.
active listening
extinction
wage curve
Equal Employment Opportunity Act
3. Harassment based on employment decisions; an economic or position consequence for noncompliance.
quid pro quo harassment
trancenders
pay grades
cafeteria plans
4. Idea that all cultures are inherently equal.
critical incident
subordinate appraisal
ethnorelativism
laissez-faire leadership type
5. The process of screening - interviewing - and hiring individuals.
selection
social needs
job analysis
401(k) savings plan
6. Causes loss of productivity - frustration - or depression.
manager/supervisor appraisal
hourly pay
Society for Human Resource Management
burnout
7. A pay attached to acquiring new knowledge or skills.
skill-based pay
customer appraisal
behaviorally anchored rating scale (BARS)
Pregnancy Discrimination Act
8. A behavioral method that notes an unusual event that identifies superior or inferior performance by the employee.
negative reinforcement
critical incident
coercive leadership
Walsh-Healy Act
9. Act that provides individuals and dependents who may lose medical coverage with opportunity to pay to continue coverage.
contrast error
hostile environment
authoritarian leadership type
Consolidated Omnibus Budget Reconciliation Act (COBRA)
10. The working conditions - pay - company policies - and interpersonal relationships; they help eliminate job satisfaction - but do not motivate the employee according to the two-factor theory.
Material Safety Data Sheets (MSDS)
adverse impact
business ethics
hygiene factors
11. Team formed to solve a major organizational issue.
business ethics
taskforce team
distributional errors
Long-term disability (LTD) insurance
12. Bottom level of Maslow's hierarchy. Includes shelter - food - sleep - breaks - and compensation.
trait performance appraisal method
broadbanding
culture shock
physiological needs
13. Rewards according to a specific time interval. Results in average and irregular performance.
Equal Employment Opportunity Act
fixed-interval reinforcement
preconventional moral development
Wagner Act (National Labor Relations Act)
14. 1931. Required federal contracts for construction to specify minimum wage for workers.
Davis-Bacon Act
halo effect
arbitrator
skill-based pay
15. 1967. No discrimination based on ages of people over 40. No pressure for older to retire; no terminating only older employees when downsizing;
coercive sexual harassment
computerized job analysis
Age Discrimination in Employment Act
Civil Rights Act
16. An situation in which an employer makes work life so difficult for the employee that they have no choice but to resign.
physiological needs
Wagner Act (National Labor Relations Act)
self-appraisal
constructive discharge
17. A pension plan in which the amount is specific.
point system
contrast error
defined benefit plan
whistleblowing
18. Payment rates above the pay range.
red circle rates
adverse impact
employment-at-will
voluntary protection program (VPP)
19. A decision based on existing norms.
burnout
360-degree appraisal
compressed workweek
social contract ethical decision
20. A flexible benefit plan for the employee - letting them choose the benefits best suited to their personal needs and situation.
justice ethical decision
cafeteria plans
development assignments
trancenders
21. Belief that one culture is superior to another.
behaviorally anchored rating scale (BARS)
Supplemental unemployment benefits (SUBS)
ethnocentrism
values
22. A problem in appraisal in which an employee is given the same grade on all dimensions based on a few attributes.
quality circle
cross-functional team
behavioral performance appraisal method
halo effect
23. Method of performance measurement based on managers' records of specific examples of the employee acting in ways that are either effective or ineffective.
social needs
accountability
consumer price index (CPI)
critical incident method
24. A process to make the job more complex to improve the level of boredom of an oversimplified job.
individualistic ethical decision
locus control
noncontributory pension plan
job enlargement
25. A pension plan in which both employer and employee fund pensions.
contributory pension plan
401(k) savings plan
external locus
quid pro quo harassment
26. A decision based on the principle that the behavior that causes the greatest good for the most is ethical.
Railway Labor Act
broadbanding
customer appraisal
utilitarian ethical decision
27. A medical insurance plan that the employer contributes to meet the needs of the individual's medical needs.
internal locus
balance sheet approach
Worker Adjustment and Restraining Notification (WARN)
Medical savings account (MSA)
28. 1926. Required employers to collectively bargain with unions. In 1936 - amended to include airlines.
Railway Labor Act
Wagner Act (National Labor Relations Act)
taskforce team
retirement
29. Traditional approach to appraisal - a review by management one level higher.
alternative resolution procedure (ARD)
labor agreement
manager/supervisor appraisal
Taft-Hartley Act (Labor Management Relations Act)
30. Giving something unpleasant for an undesired behavior.
physiological needs
ethnocentrism
Health Maintenance Organization (HMO)
punishment
31. 1993. Applies to employers with fifty or more employees. Paternal and maternal leave covered under this act.
subordinate appraisal
Walsh-Healy Act
Family and Medical Leave Act (FMLA)
critical incident
32. Listening to understand without judgment.
position analysis questionnaire (PAQ)
active listening
subordinate appraisal
vertical career path
33. A form in which accidents that cause death - illness - or injury in the workplace are recorded.
OSHA form 300
wage and salary survey
error of central tendency
tell and listen appraisal interview
34. To discipline by being effective - consistent - and applied to all equally. 1. Documentation of Misconduct 2. Investigative Interview 3. Application of Discipline
hot-stove approach
affirmative action
discipline
Railway Labor Act
35. Diversity as a result of acquisitions and mergers - which is a forced diversification of the workplace.
separations
customer appraisal
hostile environment
strategic diversity management
36. Flexible working hours that allow workers to choose start and end times.
involuntary reduction
human resource planning
training
flextime
37. Includes other employee benefits - such as health insurance - pension contributions - tuition reimbursement - and legal assistance programs.
voluntary protection program (VPP)
temporal errors
non-cash compensation
pay for performance standard
38. The oldest and simplest job evaluation that is based on grouping the jobs based on their relative worth to one another; can only be used on a small number of jobs.
Norris-La Guardia Act
retirement
job ranking system
pay for performance standard
39. Rating based on having certain characteristics.
tell and listen appraisal interview
stress interview
red circle rates
graphic rating scale
40. The need for achievement - recognition - responsibility - and growth; they both eliminate job dissatisfaction and stimulate motivation.
trait performance appraisal method
job sharing
motivators
Worker Adjustment and Restraining Notification (WARN)
41. An interview that may have no format at all or have open ended questions - but makes it difficult to compare candidates.
recruiting
aptitude tests
unstructured interview
telecommuting
42. 1938. Provided basic pay structure for workers. Those that have to be paid are non-exempt and must be paid at least the minimum wage. Those who hold executive or managerial positions are exempt.
subordinate appraisal
fast tracking
Fair Labor Standards Act (FLSA)
balance sheet approach
43. Teaching long-term skills.
development
Society for Human Resource Management
strategic diversity management
expatriates
44. An appraisal distributional error where the rater is reluctant to give high or low marks.
learning organization
error of central tendency
career plateauing
generalized sexual harassment
45. A written description of the basic tasks - duties - minimum required experience - and responsibilities required of an employee holding a particular job.
reward leadership
problem solving appraisal interview
Wagner Act (National Labor Relations Act)
job description
46. 1978. No discrimination based on pregnancy - childbirth - and related conditions.
Pregnancy Discrimination Act
Railway Labor Act
Long-term disability (LTD) insurance
individualistic ethical decision
47. The combination of various appraisal systems to give the manager and employee the best view into the performance.
training
alternative resolution procedure (ARD)
360-degree appraisal
job analysis
48. Job evaluation based on classification of jobs in groups of predetermined wage grades. This is what the federal government uses.
labor agreement
job classification system
cafeteria plans
negative reinforcement
49. Sexual harassment that uses rewards; potential for criminal prosecution.
Employee Retirement Income Security Act (ERISA)
Worker Adjustment and Restraining Notification (WARN)
solicitation sexual harassment
absenteeism
50. 1970. A law passed to attempt to reduce workplace injuries and illnesses. It's general area of responsibility are: 1.General Industry 2. Maritime 3. Construction 4. Agriculture
locus control
succession planning
critical incident
Occupational Safety and Health Act (OSHA)