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Test your basic knowledge |
DSST Human Resource Management
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Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Act that provides individuals and dependents who may lose medical coverage with opportunity to pay to continue coverage.
cafeteria plans
Consolidated Omnibus Budget Reconciliation Act (COBRA)
temporal errors
succession planning
2. An organization that has generated a list of recommendation for executing an effective diversity initiative.
union steward
involuntary reduction
third-country nationals
Society for Human Resource Management
3. Evidence suggesting selection precludes members from protected classes.
tell and listen appraisal interview
union steward
Landrum-Griffin Act
restricted policy
4. Insurance that pays for nursing homes and medical-related costs to old age and illness.
Long-term disability (LTD) insurance
Health Maintenance Organization (HMO)
constructive discharge
variable-ratio reinforcement
5. Purposeful discrimination.
customer appraisal
disparate treatment
subordinate appraisal
workforce diversity
6. Highly trained workers that are a group that perform interdependent tasks.
employment-at-will
Railway Labor Act
factor comparison system
self-directed team
7. Long-term(5 years +) planning reserved for the highest levels of management.
business ethics
balance sheet approach
involuntary reduction
strategic planning
8. Basic individual beliefs about right and wrong.
development assignments
Consolidated Omnibus Budget Reconciliation Act (COBRA)
values
aptitude tests
9. Belief that one culture is superior to another.
position analysis questionnaire (PAQ)
management by objectives (MBO)
ethnocentrism
protected classes
10. A code of moral principles and values that govern organizational behavior.
four-fifths rule
aptitude tests
skill-based pay
business ethics
11. The on-the-job method of development for new employees. May be formal or informal.
transactional leader
orientation
behaviorally anchored rating scale (BARS)
job simplification
12. 1990. Employers cannot discriminate against people with physical or mental capabilities - and must make reasonable accommodations for people with disabilities or religious preferences.
behavior observation scales (BOS)
host country nationals
Americans with Disabilities Act (ADA)
union steward
13. When some of the desired behavior is reinforced. Can be classified into four groups: fixed-interval - fixed-ratio - variable-interval - and variable-ratio.
fast tracking
tell and sell appraisal interview
partial reinforcement
pay grades
14. An interview that may have no format at all or have open ended questions - but makes it difficult to compare candidates.
reward leadership
succession planning
Clayton Act
unstructured interview
15. An appraisal distributional error where the rater is reluctant to give high or low marks.
error of central tendency
unstructured interview
diversity awareness training
inappropriate sexual harassment
16. When every desired behavior is reinforced; effective when the behavior is new.
continuous reinforcement
labor agreement
structured interview
moral rights ethical decision
17. A pension plan in which the amount is specific.
employment-at-will
Uniformed Services Employment and Reemployment Act
defined benefit plan
encouraged resignation
18. A pension plan in which the employer contributes percentage of employer pay to an account that earns interest. When the employee leaves - the amount is rolled up into an individual retirement account (IRA).
moral rights ethical decision
position analysis questionnaire (PAQ)
cash balance pension plan
business ethics
19. Removal of something unpleasant for desire behavior.
negative reinforcement
adverse impact
problem solving appraisal interview
referent power
20. Theory Z people - those that have reached the self-actualization phase.
four-fifths rule
social contract ethical decision
trancenders
pluralism
21. Discipline focused on early correcion of employee misconduct. 1. Conference between employee and supervisor. 2. Second conference when solution did not work 3. Decision-making leave (paid leave)
succession planning
positive discipline
disparate treatment
discipline
22. Group of healthcare providers that guarantee lower healthcare costs to the employer; seen as a higher quality to the employee.
Preferred Provider Organization (PPO)
management by objectives (MBO)
subordinate appraisal
disparate treatment
23. Belief that things happen due to luck or chance.
Preferred Provider Organization (PPO)
external locus
similar to me error
piecework pay
24. Withdrawal of a reward.
recruiting
extinction
results performance appraisal method
generalized sexual harassment
25. Method that determines the relative worth of jobs.
skill-based pay
distributional errors
job evaluation
Health Insurance Portability and Accountability Act (HIPAA)
26. Seeking to minimize ethnocentrism and moving toward pluralism and ethnorelativism.
legitimate leadership
managing workforce diversity
workforce diversity
Immigration Reform and Control Act
27. Requires the rater to choose from statements that best describe the employee's output.
forced-choice
critical incident method
third-country nationals
horizontal career path
28. Involves determining the type and number of individuals needed to get the job done.
safety needs
job analysis
Walsh-Healy Act
protected classes
29. Harassment based on employment decisions; an economic or position consequence for noncompliance.
informal factors
succession planning
quid pro quo harassment
social contract ethical decision
30. Rewards according to a specific time interval. Results in average and irregular performance.
involuntary reduction
Bona Fide Occupational Qualification (BFOQ)
fixed-interval reinforcement
coercive sexual harassment
31. A group of 6-12 that meet regularly to discuss organizational issues.
401(k) savings plan
absenteeism
management by objectives (MBO)
quality circle
32. The second level of moral development in which people make decisions that conform to societal expectations. A characteristic of managers who encourage work collaboration.
wage curve
conventional moral development
piecework pay
Worker Adjustment and Restraining Notification (WARN)
33. Test used by courts to assess merits of prima facie case of disparate treatment when lacking evidence - requires plaintiff to show he: 1. belongs to protected group -2. has applied and is qualified - 3. was rejected despite qualifications - and 4. th
justice ethical decision
cross-functional team
broadbanding
McDonnell Douglas Test
34. Binding document with terms or conditions or rules.
Hay profile method
labor agreement
trancenders
behavior checklist
35. 1964 - amended in 1972 - 1991 - and 1994. Broadest and most significant law affecting employment opportunity rights.
Civil Rights Act
Norris-La Guardia Act
utilitarian ethical decision
fixed-ratio reinforcement
36. When twelve months have been worked at an employer with health insurance - a worker can transfer to another employer with no regard to preexisting conditions.
pluralism
competence based pay
Health Insurance Portability and Accountability Act (HIPAA)
hygiene factors
37. 1959. Specially tailored to make labor officials responsible for the union's financial affairs - to prevent bully-boy tactics - ensure democratic voting practices within unions - outlaw secondary boycotts - and restrict picketing. Also called Labor-M
physiological needs
postconventional moral development
servant leader
Landrum-Griffin Act
38. Job evaluation based on classification of jobs in groups of predetermined wage grades. This is what the federal government uses.
learning organization
job classification system
distributional errors
contrast effect
39. Groups of employees who meet to resolve problems and improve the organization.
Supplemental unemployment benefits (SUBS)
employee involvement (EI) groups
Worker Adjustment and Restraining Notification (WARN)
hostile environment
40. Group specifically to provide a new product or service.
Worker Adjustment and Restraining Notification (WARN)
alternative resolution procedure (ARD)
project team
generalized sexual harassment
41. 1936. Responsible for prevailing minimum wage in a locality. Regular working hours identified as 8 per day and 40 per week; and time and a half for additional; no employment for convicts and children.
fixed-interval reinforcement
Equal Employment Opportunity Act
variable-ratio reinforcement
Walsh-Healy Act
42. 1926. Required employers to collectively bargain with unions. In 1936 - amended to include airlines.
defined benefit plan
customer appraisal
Railway Labor Act
trait performance appraisal method
43. A pay attached to acquiring new knowledge or skills.
unstructured interview
Employee assistance programs (EAP)
skill-based pay
learning organization
44. Federal agencies and government contractors must comply with anti discrimination practices. Created the Office of Federal Contract Compliance Programs (OFCCP) to enforce this.
voluntary protection program (VPP)
distributional errors
Executive Order 11246
fair representation
45. An early retirement incentive in a form of a cash bonus or increased pension.
balance sheet approach
silver handshake
conventional moral development
job specifications
46. Third level of Maslow's hierarchy. Includes friendship - family - and interaction.
social needs
hostile environment
tell and listen appraisal interview
job description
47. A career path that is hiearchical in nature and consists of interdependent sequential jobs.
broadbanding
inappropriate sexual harassment
vertical career path
job simplification
48. The rater checks statements on a list that he believes are characteristic of the employee.
behavior checklist
human resource planning
charge form
peer appraisal
49. 1931. Required federal contracts for construction to specify minimum wage for workers.
Davis-Bacon Act
Long-term disability (LTD) insurance
contrast error
whistleblowing
50. 1932. Labor legislation that outlawed 'yellow dog' contracts and forbade federal courts from issuing injunctions to restrain strikes - boycotts - and peaceful picketing.
expert power
Landrum-Griffin Act
fixed-ratio reinforcement
Norris-La Guardia Act