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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Employment at home while communicating with the workplace by phone or fax or modem
360-degree appraisal
servant leader
telecommuting
job enrichment
2. Harassment based on employment decisions; an economic or position consequence for noncompliance.
inappropriate sexual harassment
host country nationals
Worker Adjustment and Restraining Notification (WARN)
quid pro quo harassment
3. The first level of moral development - in which people make decisions based on selfish reasons; concerned only with external rewards or punishments. A characteristic of managers with authoritarian and coercive styles.
positive reinforcement
preconventional moral development
job rotation
pay for performance standard
4. Listening to understand without judgment.
active listening
resignation
job sharing
coercive leadership
5. Giving something unpleasant for an undesired behavior.
constructive discharge
quality circle
training
punishment
6. Minorities in the workplace.
protected classes
skill-based pay
servant leader
laissez-faire leadership type
7. Test used by courts to assess merits of prima facie case of disparate treatment when lacking evidence - requires plaintiff to show he: 1. belongs to protected group -2. has applied and is qualified - 3. was rejected despite qualifications - and 4. th
Material Safety Data Sheets (MSDS)
Immigration Reform and Control Act
disparate treatment
McDonnell Douglas Test
8. 1914. No forbidding the existence of a union.
productivity
Material Safety Data Sheets (MSDS)
Clayton Act
protected classes
9. A career path that is not sequentially interdependent but each of the jobs in the arrangement must be completed before one can advance to the next higher level.
skill-based pay
horizontal career path
results performance appraisal method
vertical career path
10. The oldest and simplest job evaluation that is based on grouping the jobs based on their relative worth to one another; can only be used on a small number of jobs.
self-directed team
job ranking system
expatriates
job analysis
11. Second level of Maslow's hierarchy. Includes security of body - employment - resources - morality - family - health - and posterity.
job enlargement
voluntary protection program (VPP)
unencouraged resignation
safety needs
12. Traditional approach to appraisal - a review by management one level higher.
results performance appraisal method
similar to me error
manager/supervisor appraisal
recruiting
13. 1970. A law passed to attempt to reduce workplace injuries and illnesses. It's general area of responsibility are: 1.General Industry 2. Maritime 3. Construction 4. Agriculture
extinction
conventional moral development
Occupational Safety and Health Act (OSHA)
stress interview
14. The number of days in the work week is shortened and the hours per day are longer.
compressed workweek
Wagner Act (National Labor Relations Act)
succession planning
401(k) savings plan
15. Rating based on comparison than a standard.
Railway Labor Act
Pregnancy Discrimination Act
wage and salary survey
mixed-standard rating scale
16. A program that encourages employers to go beyond the minimum requirements outlined by OSHA. It includes three: 1. Star 2. Merit 3. Demonstration
balance sheet approach
voluntary protection program (VPP)
job analysis
mixed-standard rating scale
17. Rewards according to a specific time interval. Results in average and irregular performance.
fixed-ratio reinforcement
fixed-interval reinforcement
host country nationals
hourly pay
18. Sexual remarks or actions not targeted at a specific individual.
referent power
generalized sexual harassment
computerized job analysis
Fair Labor Standards Act (FLSA)
19. Requires the rater to choose from statements that best describe the employee's output.
consumer price index (CPI)
forced-choice
workforce diversity
project team
20. Groups of employees who meet to resolve problems and improve the organization.
contributory pension plan
employee involvement (EI) groups
functional job analysis (FJA)
recency error
21. The need for achievement - recognition - responsibility - and growth; they both eliminate job dissatisfaction and stimulate motivation.
graphic rating scale
motivators
pay secrecy
401(k) savings plan
22. An appraisal distributional error where the appraiser gives their employees unusually high or low marks.
Employee assistance programs (EAP)
defined contribution plan
critical incident method
error of leniency or strictness
23. A pension plan in which the main source of retirement funds today - some employers will match contributions to a certain percentage.
democratic leadership type
business ethics
360-degree appraisal
401(k) savings plan
24. 1964 - amended in 1972 - 1991 - and 1994. Broadest and most significant law affecting employment opportunity rights.
moral rights ethical decision
computerized job analysis
Civil Rights Act
Material Safety Data Sheets (MSDS)
25. Laws that prevent discrimination in the workplace.
problem solving appraisal interview
equal employment opportunity (EEO) laws
fixed-interval reinforcement
democratic leadership type
26. The third level of moral development in which people make decisions based on internalized principles - beliefs - and values. A characteristic of managers that encourage to think for themselves and engage in moral reasoning.
Executive Order 11246
coercive sexual harassment
postconventional moral development
Supplemental unemployment benefits (SUBS)
27. Rejection of a higher percentage of protected classes for employment; unintentional discrimination.
four-fifths rule
behaviorally anchored rating scale (BARS)
Executive Order 11246
adverse impact
28. Group assigned with improving quality.
stress interview
process improvement team
job analysis
employment-at-will
29. A group with mix of specialists that are assigned rather than voluntary membership.
cross-functional team
encouraged resignation
quality circle
extinction
30. Documents that contain the main information about hazardous material.
Uniformed Services Employment and Reemployment Act
pluralism
strategic planning
Material Safety Data Sheets (MSDS)
31. Evaluating self - considering one's own strengths and weaknesses. Best used for developmental purposes.
productivity
learning organization
quid pro quo harassment
self-appraisal
32. Method that determines the relative worth of jobs.
flextime
job evaluation
workforce diversity
wage curve
33. Group of healthcare providers that guarantee lower healthcare costs to the employer; seen as a higher quality to the employee.
Fair Labor Standards Act (FLSA)
Preferred Provider Organization (PPO)
recruiting
Uniformed Services Employment and Reemployment Act
34. A code of moral principles and values that govern organizational behavior.
graphic rating scale
core competencies
variable-interval reinforcement
business ethics
35. A trait method that requires the rater to describe the employee's performance in a statement.; fairly subjective and reliant on the manager's ability to write effective statements.
variable-interval reinforcement
inappropriate sexual harassment
hourly pay
essay
36. Pay by the hour.
job rotation
hourly pay
charge form
Preferred Provider Organization (PPO)
37. Right for an employer to terminate an employee for no reason and for the employee to resign for the same.
Clayton Act
employment-at-will
punishment
ethnorelativism
38. An organization that is participatory in problem solving - improving - and increasing capabilities.
job enrichment
transformational leader
restricted policy
learning organization
39. A communication of strong and weak points of the employee's performance - and then in which the employee responds with his feelings about the appraisal.
tell and listen appraisal interview
Executive Order 11246
hygiene factors
productivity
40. The degree in which an individual believes they have control of their fate.
Society for Human Resource Management
pay grades
locus control
Equal Pay Act
41. Includes hourly wages - salaries - and bonuses.
cash compensation
red circle rates
structured interview
succession planning
42. A group of 6-12 that meet regularly to discuss organizational issues.
social contract ethical decision
partial reinforcement
quality circle
subordinate appraisal
43. An appraisal error involving groups of ratings given to employees.
servant leader
temporal errors
distributional errors
referent power
44. Teaching short-term skills. May be 'on-the-job' or 'off-the-job'.
learning organization
social contract ethical decision
trait performance appraisal method
training
45. Guarantee of benefits - especially in pension plans.
quality circle
job ranking system
vesting
transformational leader
46. Team formed to solve a major organizational issue.
taskforce team
punishment
workforce diversity
orientation
47. Performance appraisal done by fellow employees - usually combined by the manager into a single profile for use. May be the most accurate - but not used due to popularity copntests.
peer appraisal
Medical savings account (MSA)
moral rights ethical decision
union steward
48. The different conditions upon which someone leaves a company; may be voluntary or involuntary.
encouraged resignation
separations
internal locus
hostile environment
49. Not reporting to work.
absenteeism
functional job analysis (FJA)
succession planning
disparate treatment
50. A pension plan in which the employer contributes percentage of employer pay to an account that earns interest. When the employee leaves - the amount is rolled up into an individual retirement account (IRA).
physiological needs
tell and listen appraisal interview
compressed workweek
cash balance pension plan