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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Various software programs that write job description and specifications based on job analysis.
coercive sexual harassment
expatriates
customer appraisal
computerized job analysis
2. Accommodation of several cultures.
individualistic ethical decision
results performance appraisal method
development
pluralism
3. Training designed to make people recognize and address their own prejudices.
Age Discrimination in Employment Act
active listening
diversity awareness training
process improvement team
4. A pension plan in which the main source of retirement funds today - some employers will match contributions to a certain percentage.
stretch goal
consumer price index (CPI)
vesting
401(k) savings plan
5. An appraisal error involving groups of ratings given to employees.
social contract ethical decision
distributional errors
social needs
value-added compensation
6. A group with mix of specialists that are assigned rather than voluntary membership.
cross-functional team
stretch goal
360-degree appraisal
postconventional moral development
7. A resignation suggested by the employer to the employee.
informal factors
encouraged resignation
job ranking system
voluntary reduction
8. Includes other employee benefits - such as health insurance - pension contributions - tuition reimbursement - and legal assistance programs.
non-cash compensation
position analysis questionnaire (PAQ)
coercive leadership
ethnocentrism
9. An organization that has generated a list of recommendation for executing an effective diversity initiative.
piecework pay
Society for Human Resource Management
pay secrecy
individualistic ethical decision
10. An integrated knowledge within an organization that sets it out from the competition.
achievement test
aptitude tests
variable-interval reinforcement
core competencies
11. Threat of power in order to convince someone to engage in sexual activity.
coercive sexual harassment
generalized sexual harassment
401(k) savings plan
problem solving appraisal interview
12. 1936. Responsible for prevailing minimum wage in a locality. Regular working hours identified as 8 per day and 40 per week; and time and a half for additional; no employment for convicts and children.
pay secrecy
Walsh-Healy Act
Norris-La Guardia Act
stress interview
13. A decision based on the long-term interests of an individual.
results performance appraisal method
eustress
recruiting
individualistic ethical decision
14. Includes hourly wages - salaries - and bonuses.
cash compensation
flextime
pay equity
project team
15. A method that evaluates based on: 1. Knowledge 2. Accountability 3. Mental Activity (KAMA)
Hay profile method
Preferred Provider Organization (PPO)
horizontal career path
Uniform Guidelines on Employee Selection Procedures
16. Groups of jobs within a class that are paid the same. Used by the federal government.
managing workforce diversity
pay grades
Worker Adjustment and Restraining Notification (WARN)
resignation
17. Causes loss of productivity - frustration - or depression.
burnout
inappropriate sexual harassment
tell and sell appraisal interview
defined benefit plan
18. An situation in which an employer makes work life so difficult for the employee that they have no choice but to resign.
constructive discharge
motivators
informal factors
Taft-Hartley Act (Labor Management Relations Act)
19. Organization of healthcare professionals that provide services on a prepaid basis; seen as lower quality to the employee.
wage and salary survey
hostile environment
Health Insurance Portability and Accountability Act (HIPAA)
Health Maintenance Organization (HMO)
20. Act that amended age discrimination in employment to include all employee benefits; also provided terminated employees with time to consider group termination or retirement programs and consult an attorney.
Preferred Provider Organization (PPO)
coercive leadership
external locus
Older Workers Benefit Protection Act (OWBPA)
21. Bottom level of Maslow's hierarchy. Includes shelter - food - sleep - breaks - and compensation.
Immigration Reform and Control Act
alternative resolution procedure (ARD)
recruiting
physiological needs
22. A pension plan in which the employer contributes percentage of employer pay to an account that earns interest. When the employee leaves - the amount is rolled up into an individual retirement account (IRA).
hygiene factors
referent power
cash balance pension plan
reward leadership
23. The process of screening - interviewing - and hiring individuals.
wage and salary survey
essay
selection
Equal Employment Opportunity Act
24. An extremely hard goal - but not impossible to reach.
workforce diversity
stretch goal
expatriates
charge form
25. Discipline focused on early correcion of employee misconduct. 1. Conference between employee and supervisor. 2. Second conference when solution did not work 3. Decision-making leave (paid leave)
authorization card
positive discipline
human resource planning
hot-stove approach
26. Focus on the employee's achievements; less subjective - acceptable for employees and supervisors - link individual performance with organizational goals - encourage goal setting - and are good for reward and promotion decisions. However - time consum
results performance appraisal method
cash balance pension plan
hostile environment
Uniform Guidelines on Employee Selection Procedures
27. Act that provides individuals and dependents who may lose medical coverage with opportunity to pay to continue coverage.
contrast effect
accountability
Consolidated Omnibus Budget Reconciliation Act (COBRA)
career path
28. Pay based on skills and increased job knowledge. Also called skilled based or knowledge based pay.
behaviorally anchored rating scale (BARS)
competence based pay
repatriation
silver handshake
29. Helps manager translate measurement framework from strategic to operational goals.
job description
third-country nationals
critical incident
balanced scorecard (BSC)
30. An appraisal temporal error when the employee is compared to someone previously rated and not independently.
critical incident
contrast error
servant leader
job analysis
31. A problem in appraisal in which an employee is given the same grade on all dimensions based on a few attributes.
resignation
halo effect
Uniformed Services Employment and Reemployment Act
360-degree appraisal
32. Purposeful discrimination.
behavior observation scales (BOS)
disparate treatment
telecommuting
external locus
33. Services provided for workers to deal with problems that interfere with how they do their jobs.
locus control
career path
value-added compensation
Employee assistance programs (EAP)
34. A method of moving the employee to different jobs for variety - designed to prevent boredom of repetitive tasks.
voluntary reduction
vesting
contrast effect
job rotation
35. A written description of the basic tasks - duties - minimum required experience - and responsibilities required of an employee holding a particular job.
four-fifths rule
self-directed team
negative reinforcement
job description
36. Listening to understand without judgment.
training
active listening
vesting
Hay profile method
37. Fourth level of Maslow's hierarchy. Includes self-esteem - confidence - achievement - respect of and by others.
contrast effect
job ranking system
esteem needs
defined benefit plan
38. An attempt by the employer to alter the behavior of the employee by persuasion and motivational incentives.
wage and salary survey
voluntary protection program (VPP)
contributory pension plan
tell and sell appraisal interview
39. Unpaid union official that represents the employees when dealing with management.
development
position analysis questionnaire (PAQ)
Civil Rights Act
union steward
40. A group of 6-12 that meet regularly to discuss organizational issues.
job analysis
quality circle
postconventional moral development
Railway Labor Act
41. Group of healthcare providers that guarantee lower healthcare costs to the employer; seen as a higher quality to the employee.
business ethics
Preferred Provider Organization (PPO)
values
ethnorelativism
42. Rates performance of employee achievement of goals set by manager and the employee.
factor comparison system
management by objectives (MBO)
employee involvement (EI) groups
human resource information system
43. Laws that prevent discrimination in the workplace.
quality circle
equal employment opportunity (EEO) laws
competence based pay
pay secrecy
44. The knowledge - skills - and abilities required for the job.
360-degree appraisal
recruiting
critical incident
job specifications
45. An organization that is participatory in problem solving - improving - and increasing capabilities.
self-directed team
learning organization
cash balance pension plan
job classification system
46. 1978. No discrimination based on pregnancy - childbirth - and related conditions.
401(k) savings plan
coercive sexual harassment
recency error
Pregnancy Discrimination Act
47. Host country natives that are employees. Usually is shifted to because it is cheaper - gives a good impression on locals - and no adjustment to culture.
host country nationals
competence based pay
charismatic leader
consumer price index (CPI)
48. A program that encourages employers to go beyond the minimum requirements outlined by OSHA. It includes three: 1. Star 2. Merit 3. Demonstration
postconventional moral development
unencouraged resignation
expatriates
voluntary protection program (VPP)
49. Seeking to minimize ethnocentrism and moving toward pluralism and ethnorelativism.
Walsh-Healy Act
Uniform Guidelines on Employee Selection Procedures
managing workforce diversity
servant leader
50. 1974. Main federal legislation responsible for controlling employee benefit and retirement plans.
inappropriate sexual harassment
Uniform Guidelines on Employee Selection Procedures
Employee Retirement Income Security Act (ERISA)
structured interview