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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. An uncomfortable environment that interferes with job performance.
physiological needs
essay
pay for performance standard
hostile environment
2. Developed in response to a majority dominating the workforce.
hot-stove approach
Employee Retirement Income Security Act (ERISA)
learning organization
affirmative action
3. 1990. Employers cannot discriminate against people with physical or mental capabilities - and must make reasonable accommodations for people with disabilities or religious preferences.
Age Discrimination in Employment Act
business ethics
Fair Labor Standards Act (FLSA)
Americans with Disabilities Act (ADA)
4. An extremely hard goal - but not impossible to reach.
value-added compensation
burnout
stretch goal
pay secrecy
5. A resignation suggested by the employer to the employee.
cafeteria plans
encouraged resignation
eustress
telecommuting
6. Collapses traditional salary grades into a few wide bands and helps eliminate obsession with grades and gives management an enhanced ability to reward on performance.
diversity awareness training
recency error
broadbanding
job evaluation
7. A procedural document designed by the federal government to assist in hiring - promotion - transfer - demotion - dismissal - and referrals.
Uniform Guidelines on Employee Selection Procedures
job analysis
temporal errors
accountability
8. An interview that places the applicant in a simulated high stress setting to interview the candidate.
stress interview
contrast error
Civil Rights Act
compressed workweek
9. Leadership based on the control that management has over punishing subordinates.
telecommuting
coercive leadership
wage and salary survey
positive reinforcement
10. An appraisal temporal error in which the appraiser inflates the evaluation because of a mutual connection.
job enlargement
employment-at-will
similar to me error
active listening
11. An integrated knowledge within an organization that sets it out from the competition.
critical incident method
core competencies
self-appraisal
halo effect
12. Leadership based on the control that management has over rewarding subordinates.
reward leadership
job specifications
characteristics model
cafeteria plans
13. 1978. No discrimination based on pregnancy - childbirth - and related conditions.
Clayton Act
servant leader
Pregnancy Discrimination Act
separations
14. A decision based on existing norms.
restricted policy
self-directed team
social contract ethical decision
job rotation
15. Cost of living that measures the average prices of products and services over time.
Davis-Bacon Act
development assignments
cash compensation
consumer price index (CPI)
16. Involves determining the type and number of individuals needed to get the job done.
active listening
four-fifths rule
compressed workweek
job analysis
17. A resignation in which an employee chooses to resign without provocation from the employer.
Equal Pay Act
Taft-Hartley Act (Labor Management Relations Act)
unencouraged resignation
Equal Employment Opportunity Act
18. Theory Z people - those that have reached the self-actualization phase.
trancenders
manager/supervisor appraisal
job sharing
variable-ratio reinforcement
19. The rater checks statements on a list that he believes are characteristic of the employee.
internal selection
self-appraisal
behavior checklist
behaviorally anchored rating scale (BARS)
20. Evaluation based on factor-by-factor of development and comparison. Comparison against key jobs within the organization.
succession planning
workforce diversity
internal selection
factor comparison system
21. Employees that are not from the home or host country.
social contract ethical decision
third-country nationals
active listening
graphic rating scale
22. A group with mix of specialists that are assigned rather than voluntary membership.
human resource information system
transformational leader
constructive discharge
cross-functional team
23. Consists of vertical scales for each dimension of employee's performance.
pay for performance standard
self-actualization
fair representation
behaviorally anchored rating scale (BARS)
24. Power based on individual expertise.
similar to me error
expert power
host country nationals
adverse impact
25. Group assigned with improving quality.
stretch goal
disparate treatment
transactional leader
process improvement team
26. Idea that all cultures are inherently equal.
inappropriate sexual harassment
OSHA form 300
learning organization
ethnorelativism
27. Improvement of job efficiency by simplifying it.
competence based pay
hygiene factors
job simplification
characteristics model
28. Harassment based on employment decisions; an economic or position consequence for noncompliance.
skill-based pay
quid pro quo harassment
positive reinforcement
functional job analysis (FJA)
29. A behavioral method that notes an unusual event that identifies superior or inferior performance by the employee.
stress interview
solicitation sexual harassment
hostile environment
critical incident
30. A group of people that rely primarily or exclusively on electronic forms of communication to work together in accomplishing goals.
non-cash compensation
involuntary reduction
job description
virtual team
31. Characterized by dictatorship that dismisses input from team members; decides the term of tasks and who will perform the work to be done.
self-actualization
preconventional moral development
project team
authoritarian leadership type
32. Rejection of a higher percentage of protected classes for employment; unintentional discrimination.
adverse impact
positive reinforcement
referent power
cash balance pension plan
33. Group of healthcare providers that guarantee lower healthcare costs to the employer; seen as a higher quality to the employee.
development assignments
Preferred Provider Organization (PPO)
job classification system
graphic rating scale
34. Organization of healthcare professionals that provide services on a prepaid basis; seen as lower quality to the employee.
negative reinforcement
coercive sexual harassment
Health Maintenance Organization (HMO)
Family and Medical Leave Act (FMLA)
35. Breeds mistrust in the workplace; fairly excepted practice in private industry.
informal factors
Walsh-Healy Act
pay secrecy
ego strength
36. Focus on the employee's achievements; less subjective - acceptable for employees and supervisors - link individual performance with organizational goals - encourage goal setting - and are good for reward and promotion decisions. However - time consum
manager/supervisor appraisal
results performance appraisal method
compressed workweek
forced-choice
37. The degree in which an individual believes they have control of their fate.
job specifications
Equal Pay Act
locus control
behavior checklist
38. The combination of various appraisal systems to give the manager and employee the best view into the performance.
informal factors
reward leadership
human resource information system
360-degree appraisal
39. Threat of power in order to convince someone to engage in sexual activity.
negative reinforcement
coercive sexual harassment
defined contribution plan
solicitation sexual harassment
40. Measures what a person is capable of learning.
internal selection
wage and salary survey
aptitude tests
utilitarian ethical decision
41. An appraisal temporal error when the evaluation is based upon the employee's most recent behavior.
Supplemental unemployment benefits (SUBS)
recency error
contrast error
expatriates
42. A leader who works to fulfill subordinates' needs and goals as well as to achieve the organization's larger mission; the needs of others are placed above the leader's own needs.
authorization card
preconventional moral development
servant leader
Pregnancy Discrimination Act
43. A trait method that requires the rater to describe the employee's performance in a statement.; fairly subjective and reliant on the manager's ability to write effective statements.
job evaluation
position analysis questionnaire (PAQ)
essay
partial reinforcement
44. Includes the social environment of the workplace and informal work groups.
resignation
punishment
Clayton Act
informal factors
45. An appraisal error involving groups of ratings given to employees.
behavior observation scales (BOS)
distributional errors
stress interview
physiological needs
46. A pension plan in which only the employer funds pensions.
charismatic leader
union steward
noncontributory pension plan
characteristics model
47. Insurance that pays for nursing homes and medical-related costs to old age and illness.
Long-term disability (LTD) insurance
Occupational Safety and Health Act (OSHA)
locus control
strategic planning
48. Sexual harassment that is nonthreatening - but causes co-worker discomfort.
repatriation
inappropriate sexual harassment
job rotation
variable-ratio reinforcement
49. 1932. Labor legislation that outlawed 'yellow dog' contracts and forbade federal courts from issuing injunctions to restrain strikes - boycotts - and peaceful picketing.
strategic planning
productivity
wage curve
Norris-La Guardia Act
50. Pay is the same each pay period regardless of hours worked.
salary pay
Health Insurance Portability and Accountability Act (HIPAA)
taskforce team
tell and sell appraisal interview