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DSST Human Resource Management

Subjects : dsst, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Training designed to make people recognize and address their own prejudices.






2. A step beyond tell and sell; stimulation of growth of the employee by discussing problems - needs - innovations - satisfactions - and dissatisfactions since last appraisal.






3. An early retirement incentive in a form of a cash bonus or increased pension.






4. Consists of vertical scales for each dimension of employee's performance.






5. Host country natives that are employees. Usually is shifted to because it is cheaper - gives a good impression on locals - and no adjustment to culture.






6. Third level of Maslow's hierarchy. Includes friendship - family - and interaction.






7. An interview that places the applicant in a simulated high stress setting to interview the candidate.






8. An organization that has generated a list of recommendation for executing an effective diversity initiative.






9. A method of moving the employee to different jobs for variety - designed to prevent boredom of repetitive tasks.






10. A leader who motivates people to transcend their personal interests for the good of the group; characterized by the ability to bring innovation.






11. A pension plan in which only the employer funds pensions.






12. Two part-time employees share one full time position.






13. Official discrimination complaint to Equal Employment Opportunity Commission (EEOC) - filled by employee.






14. A group of people that rely primarily or exclusively on electronic forms of communication to work together in accomplishing goals.






15. Performance appraisal that seeks evaluation from internal and external customers.






16. The combination of various appraisal systems to give the manager and employee the best view into the performance.






17. Rating based on comparison than a standard.






18. Long-term(5 years +) planning reserved for the highest levels of management.






19. Pay by the hour.






20. Bottom level of Maslow's hierarchy. Includes shelter - food - sleep - breaks - and compensation.






21. Characterized by an open-line communication between workers and management; values team-input - and facilitates group cooperation without being overly active within the group.






22. An situation in which an employer makes work life so difficult for the employee that they have no choice but to resign.






23. Measures what a person is capable of learning.






24. Includes the social environment of the workplace and informal work groups.






25. Sexual remarks or actions not targeted at a specific individual.






26. The ability to influence people to achieve goals for the organization.






27. Reporting criminal activity to the government.






28. A behavioral method that notes an unusual event that identifies superior or inferior performance by the employee.






29. Breeds mistrust in the workplace; fairly excepted practice in private industry.






30. Group assigned with improving quality.






31. Services provided for workers to deal with problems that interfere with how they do their jobs.






32. 1. Treatment that punishes 2. Orderly behavior in an organization 3. Training that corrects undesirable behavior and develops self control






33. Various software programs that write job description and specifications based on job analysis.






34. Cost of living that measures the average prices of products and services over time.






35. An appraisal error involving groups of ratings given to employees.






36. A pension plan in which amount of benefits are based on how much is in their account at time of retirement.






37. The different conditions upon which someone leaves a company; may be voluntary or involuntary.






38. Teaching short-term skills. May be 'on-the-job' or 'off-the-job'.






39. Teaching long-term skills.






40. A time when the individual stops advancing before reaching the next highest level. It is not necessarily a failed effort because not everyone is promoted to the top position and many common career paths are not designed to lead to the top.






41. Different types of employee complaint resolution procedures.






42. 1959. Specially tailored to make labor officials responsible for the union's financial affairs - to prevent bully-boy tactics - ensure democratic voting practices within unions - outlaw secondary boycotts - and restrict picketing. Also called Labor-M






43. Right for an employer to terminate an employee for no reason and for the employee to resign for the same.






44. Test that measure what a person can do right now.






45. An appraisal temporal error in which the appraiser inflates the evaluation because of a mutual connection.






46. Insurance that pays for nursing homes and medical-related costs to old age and illness.






47. How an employee perceives his compensation relative to others within the organization.






48. An appraisal temporal error when the evaluation is based upon the employee's most recent behavior.






49. Group specifically to provide a new product or service.






50. The working conditions - pay - company policies - and interpersonal relationships; they help eliminate job satisfaction - but do not motivate the employee according to the two-factor theory.