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DSST Human Resource Management

Subjects : dsst, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A leader who motivates people to transcend their personal interests for the good of the group; characterized by the ability to bring innovation.






2. Selection of the minority is less than 80 percent of the time - used as a rule of thumb in determining adverse impact.






3. 1926. Required employers to collectively bargain with unions. In 1936 - amended to include airlines.






4. Consists of vertical scales for each dimension of employee's performance.






5. Involves determining the type and number of individuals needed to get the job done.






6. Rewards according to a random number of behaviors. Results in very high performance.






7. The first level of moral development - in which people make decisions based on selfish reasons; concerned only with external rewards or punishments. A characteristic of managers with authoritarian and coercive styles.






8. Includes the social environment of the workplace and informal work groups.






9. Act that provides individuals and dependents who may lose medical coverage with opportunity to pay to continue coverage.






10. Fourth level of Maslow's hierarchy. Includes self-esteem - confidence - achievement - respect of and by others.






11. A decision based on the long-term interests of an individual.






12. Listening to understand without judgment.






13. The on-the-job method of development for new employees. May be formal or informal.






14. An appraisal temporal error in which the appraiser inflates the evaluation because of a mutual connection.






15. Rating based on having certain characteristics.






16. An integrated knowledge within an organization that sets it out from the competition.






17. Characterized by dictatorship that dismisses input from team members; decides the term of tasks and who will perform the work to be done.






18. Team formed to solve a major organizational issue.






19. Rates performance of employee achievement of goals set by manager and the employee.






20. An organization that has generated a list of recommendation for executing an effective diversity initiative.






21. The act of returning to the country of origin after an international assignement.






22. A step beyond tell and sell; stimulation of growth of the employee by discussing problems - needs - innovations - satisfactions - and dissatisfactions since last appraisal.






23. Harassment based on employment decisions; an economic or position consequence for noncompliance.






24. Training designed to make people recognize and address their own prejudices.






25. A medical insurance plan that the employer contributes to meet the needs of the individual's medical needs.






26. Strength of person's convictions. The higher it is - the more likely one will follow what they believe is ethical in lieu of following unethical impulses.






27. Performance appraisal by an employee of their superior. Usually evaluates on leadership - oral communication - delegation of authority - coordination of team efforts - and interest in subordinates.






28. The working conditions - pay - company policies - and interpersonal relationships; they help eliminate job satisfaction - but do not motivate the employee according to the two-factor theory.






29. The idea that people with authority are subject to reporting to superiors.






30. Guarantee of benefits - especially in pension plans.






31. Job evaluation based on classification of jobs in groups of predetermined wage grades. This is what the federal government uses.






32. Means that people employed in an organization represent different cultural groups and human qualities.






33. A program that encourages employers to go beyond the minimum requirements outlined by OSHA. It includes three: 1. Star 2. Merit 3. Demonstration






34. Identifies the actions that should or should not be seen on the job - used mainly for developmental feedback..






35. 1931. Required federal contracts for construction to specify minimum wage for workers.






36. Improvement of job efficiency by simplifying it.






37. Discipline focused on early correcion of employee misconduct. 1. Conference between employee and supervisor. 2. Second conference when solution did not work 3. Decision-making leave (paid leave)






38. Statement authorizing union to act as their representative.






39. A time when the individual stops advancing before reaching the next highest level. It is not necessarily a failed effort because not everyone is promoted to the top position and many common career paths are not designed to lead to the top.






40. Power based on individual expertise.






41. Can directly align employees with the organizational goals - with evaluation based on profits - sales - etc.






42. Defining the characteristics that the organization feels would be a good fit for the vacancies. To recruit - an organization must conduct job analysis - provide a job description - and give job specification.






43. Employment at home while communicating with the workplace by phone or fax or modem






44. Teaching short-term skills. May be 'on-the-job' or 'off-the-job'.






45. Identification of future candidates for future anticipated vacancies.






46. Pay according to the number of units produced.






47. Sexual harassment that is nonthreatening - but causes co-worker discomfort.






48. Rejection of a higher percentage of protected classes for employment; unintentional discrimination.






49. Includes other employee benefits - such as health insurance - pension contributions - tuition reimbursement - and legal assistance programs.






50. Idea that all cultures are inherently equal.







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