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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A written description of the basic tasks - duties - minimum required experience - and responsibilities required of an employee holding a particular job.
job ranking system
motivators
job description
social contract ethical decision
2. An appraisal distributional error where the appraiser gives their employees unusually high or low marks.
contributory pension plan
culture shock
error of leniency or strictness
Employee Retirement Income Security Act (ERISA)
3. A process to make the job more complex to improve the level of boredom of an oversimplified job.
factor comparison system
contrast error
job enlargement
continuous reinforcement
4. An appraisal error based on biases of how the information is selected - evaluated - or organized.
job ranking system
point system
temporal errors
fixed-ratio reinforcement
5. A use of motivators to increase satisfaction.
job enrichment
results performance appraisal method
hot-stove approach
Executive Order 11246
6. An situation in which an employer makes work life so difficult for the employee that they have no choice but to resign.
constructive discharge
Preferred Provider Organization (PPO)
coercive sexual harassment
workforce diversity
7. A concept Richard Hackman and Greg Oldham formulated after researching job design - focusing on three main parts: core job dimensions - critical psychological states - and employee growth need.
pay secrecy
characteristics model
job specifications
charismatic leader
8. A report companies with 100 or more employees must fill out annually to determine workforce composition.
Uniformed Services Employment and Reemployment Act
EEO-1 Report
repatriation
criminal sexual harassment
9. A pension plan in which the main source of retirement funds today - some employers will match contributions to a certain percentage.
internal selection
democratic leadership type
fixed-interval reinforcement
401(k) savings plan
10. The idea that people with authority are subject to reporting to superiors.
postconventional moral development
mixed-standard rating scale
accountability
utilitarian ethical decision
11. An interview that places the applicant in a simulated high stress setting to interview the candidate.
diversity awareness training
legitimate leadership
mixed-standard rating scale
stress interview
12. Documents that contain the main information about hazardous material.
transformational leader
computerized job analysis
Uniformed Services Employment and Reemployment Act
Material Safety Data Sheets (MSDS)
13. The ability to influence people to achieve goals for the organization.
legitimate leadership
stretch goal
ego strength
leadership
14. The first level of moral development - in which people make decisions based on selfish reasons; concerned only with external rewards or punishments. A characteristic of managers with authoritarian and coercive styles.
preconventional moral development
self-appraisal
computerized job analysis
point system
15. The act of returning to the country of origin after an international assignement.
generalized sexual harassment
repatriation
union steward
expert power
16. A leader who works to fulfill subordinates' needs and goals as well as to achieve the organization's larger mission; the needs of others are placed above the leader's own needs.
consumer price index (CPI)
charismatic leader
servant leader
McDonnell Douglas Test
17. A flexible benefit plan for the employee - letting them choose the benefits best suited to their personal needs and situation.
customer appraisal
informal factors
cafeteria plans
accountability
18. Discipline based on corrective measures of increasing degree. Most commonly used. 1. Oral Warning 2. Written Warning 3. Suspension without Pay 4. Discharge
progressive discipline
peer appraisal
self-directed team
utilitarian ethical decision
19. Encourages teamwork and knowledge transfer among employees.
development assignments
behavior checklist
fixed-ratio reinforcement
Immigration Reform and Control Act
20. Removal of something unpleasant for desire behavior.
graphic rating scale
negative reinforcement
partial reinforcement
recruiting
21. An extremely hard goal - but not impossible to reach.
stretch goal
transactional leader
vertical career path
manager/supervisor appraisal
22. Performance appraisal that seeks evaluation from internal and external customers.
vesting
customer appraisal
aptitude tests
expatriates
23. Various software programs that write job description and specifications based on job analysis.
Society for Human Resource Management
legitimate leadership
selection
computerized job analysis
24. Selection of the minority is less than 80 percent of the time - used as a rule of thumb in determining adverse impact.
esteem needs
trait performance appraisal method
vertical career path
four-fifths rule
25. A pension plan in which both employer and employee fund pensions.
Americans with Disabilities Act (ADA)
four-fifths rule
contributory pension plan
preconventional moral development
26. Law that affects employers with one hundred or more employees and requires the employer to give advance notice of at least sixty days when a plant closing or mass layoff is planned.
charismatic leader
Worker Adjustment and Restraining Notification (WARN)
Bona Fide Occupational Qualification (BFOQ)
behavior checklist
27. Traditional approach to appraisal - a review by management one level higher.
positive reinforcement
recency error
manager/supervisor appraisal
point system
28. Characterized by an open-line communication between workers and management; values team-input - and facilitates group cooperation without being overly active within the group.
Pregnancy Discrimination Act
democratic leadership type
utilitarian ethical decision
variable-interval reinforcement
29. Power derived from the degree in which one is admired and people want to emulate them.
referent power
human resource planning
motivators
balanced scorecard (BSC)
30. The knowledge - skills - and abilities required for the job.
constructive discharge
trait performance appraisal method
job specifications
development assignments
31. Second level of Maslow's hierarchy. Includes security of body - employment - resources - morality - family - health - and posterity.
safety needs
flextime
equal employment opportunity (EEO) laws
unstructured interview
32. A group with mix of specialists that are assigned rather than voluntary membership.
Preferred Provider Organization (PPO)
cross-functional team
justice ethical decision
compressed workweek
33. Withdrawal of a reward.
extinction
encouraged resignation
value-added compensation
recency error
34. A behavioral method that notes an unusual event that identifies superior or inferior performance by the employee.
job analysis
cross-functional team
authorization card
critical incident
35. Team formed to solve a major organizational issue.
human resource planning
taskforce team
value-added compensation
eustress
36. Evaluating self - considering one's own strengths and weaknesses. Best used for developmental purposes.
EEO-1 Report
self-appraisal
four-fifths rule
authorization card
37. Idea that all cultures are inherently equal.
fast tracking
computerized job analysis
ethnorelativism
Walsh-Healy Act
38. Leadership dependent upon one's position within the company.
legitimate leadership
laissez-faire leadership type
balanced scorecard (BSC)
cafeteria plans
39. Guarantee of benefits - especially in pension plans.
wage curve
esteem needs
vesting
Fair Labor Standards Act (FLSA)
40. Groups of employees who meet to resolve problems and improve the organization.
employee involvement (EI) groups
progressive discipline
generalized sexual harassment
project team
41. Defining the characteristics that the organization feels would be a good fit for the vacancies. To recruit - an organization must conduct job analysis - provide a job description - and give job specification.
recruiting
pay for performance standard
resignation
behavior observation scales (BOS)
42. When twelve months have been worked at an employer with health insurance - a worker can transfer to another employer with no regard to preexisting conditions.
subordinate appraisal
vesting
Consolidated Omnibus Budget Reconciliation Act (COBRA)
Health Insurance Portability and Accountability Act (HIPAA)
43. An early retirement incentive in a form of a cash bonus or increased pension.
positive reinforcement
critical incident method
virtual team
silver handshake
44. 1964 - amended in 1972 - 1991 - and 1994. Broadest and most significant law affecting employment opportunity rights.
hourly pay
Health Insurance Portability and Accountability Act (HIPAA)
fixed-ratio reinforcement
Civil Rights Act
45. Hiring through searching and evaluating internal job postings and existing employee files.
internal selection
characteristics model
noncontributory pension plan
Landrum-Griffin Act
46. A pension plan in which amount of benefits are based on how much is in their account at time of retirement.
defined contribution plan
justice ethical decision
fair representation
self-appraisal
47. Pay based on skills and increased job knowledge. Also called skilled based or knowledge based pay.
tell and listen appraisal interview
competence based pay
telecommuting
coercive sexual harassment
48. Separation that is typically planned well in advanced - and are well received - celebratory occasions.
social needs
halo effect
Civil Rights Act
retirement
49. Highest level of sexual harassment and would result in a punishable act under the law.
skill-based pay
criminal sexual harassment
Age Discrimination in Employment Act
safety needs
50. An appraisal distributional error where the rater is reluctant to give high or low marks.
positive discipline
peer appraisal
job enlargement
error of central tendency