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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Advancing to the next level in the minimum time required in the current position.
fast tracking
Long-term disability (LTD) insurance
Age Discrimination in Employment Act
democratic leadership type
2. Fourth level of Maslow's hierarchy. Includes self-esteem - confidence - achievement - respect of and by others.
cross-functional team
safety needs
esteem needs
error of leniency or strictness
3. Identifies the actions that should or should not be seen on the job - used mainly for developmental feedback..
compressed workweek
variable-interval reinforcement
taskforce team
behavioral performance appraisal method
4. Includes hourly wages - salaries - and bonuses.
distress
cash compensation
manager/supervisor appraisal
Age Discrimination in Employment Act
5. How an employee perceives his compensation relative to others within the organization.
pay equity
behavior observation scales (BOS)
development
partial reinforcement
6. Systems that provide data for Human Resource control and decision making.
separations
human resource information system
job specifications
arbitrator
7. An uncomfortable environment that interferes with job performance.
four-fifths rule
learning organization
hostile environment
expert power
8. Listening to understand without judgment.
tell and listen appraisal interview
active listening
Clayton Act
solicitation sexual harassment
9. Power based on individual expertise.
virtual team
retirement
cafeteria plans
expert power
10. Collapses traditional salary grades into a few wide bands and helps eliminate obsession with grades and gives management an enhanced ability to reward on performance.
trait performance appraisal method
wage and salary survey
broadbanding
coercive leadership
11. Evaluation based on factor-by-factor of development and comparison. Comparison against key jobs within the organization.
salary pay
factor comparison system
Fair Labor Standards Act (FLSA)
reductions-in-force (RIF)
12. The first level of moral development - in which people make decisions based on selfish reasons; concerned only with external rewards or punishments. A characteristic of managers with authoritarian and coercive styles.
horizontal career path
preconventional moral development
Americans with Disabilities Act (ADA)
Railway Labor Act
13. An attempt by the employer to alter the behavior of the employee by persuasion and motivational incentives.
tell and sell appraisal interview
unencouraged resignation
balance sheet approach
legitimate leadership
14. Leadership dependent upon one's position within the company.
legitimate leadership
transformational leader
equal employment opportunity (EEO) laws
ego strength
15. Team formed to solve a major organizational issue.
protected classes
taskforce team
OSHA form 300
self-directed team
16. Evaluating self - considering one's own strengths and weaknesses. Best used for developmental purposes.
physiological needs
self-appraisal
aptitude tests
Employee Retirement Income Security Act (ERISA)
17. Evidence suggesting selection precludes members from protected classes.
Civil Rights Act
restricted policy
expatriates
project team
18. Performance appraisal that seeks evaluation from internal and external customers.
customer appraisal
essay
team appraisal
contrast error
19. Discipline focused on early correcion of employee misconduct. 1. Conference between employee and supervisor. 2. Second conference when solution did not work 3. Decision-making leave (paid leave)
positive discipline
point system
halo effect
self-appraisal
20. Seeking to minimize ethnocentrism and moving toward pluralism and ethnorelativism.
job analysis
managing workforce diversity
structured interview
taskforce team
21. Selection of the minority is less than 80 percent of the time - used as a rule of thumb in determining adverse impact.
four-fifths rule
tell and listen appraisal interview
achievement test
extinction
22. Different types of employee complaint resolution procedures.
laissez-faire leadership type
alternative resolution procedure (ARD)
job analysis
arbitrator
23. The oldest and simplest job evaluation that is based on grouping the jobs based on their relative worth to one another; can only be used on a small number of jobs.
job ranking system
management by objectives (MBO)
democratic leadership type
preconventional moral development
24. A leader that has an ability to motivate employees to go beyond expectations; less predictable than transactional and embrace new ideas. Charismatic leaders are visionaries; they try to get others to see a better future and their participation in it.
charismatic leader
Hay profile method
OSHA form 300
postconventional moral development
25. A decision based on existing norms.
social contract ethical decision
behavior observation scales (BOS)
adverse impact
restricted policy
26. Characterized by dictatorship that dismisses input from team members; decides the term of tasks and who will perform the work to be done.
internal selection
Executive Order 11246
authoritarian leadership type
problem solving appraisal interview
27. Separation that is typically planned well in advanced - and are well received - celebratory occasions.
Norris-La Guardia Act
career path
unstructured interview
retirement
28. An appraisal temporal error in which the appraiser inflates the evaluation because of a mutual connection.
halo effect
401(k) savings plan
similar to me error
strategic diversity management
29. Performance appraisal by an employee of their superior. Usually evaluates on leadership - oral communication - delegation of authority - coordination of team efforts - and interest in subordinates.
employee involvement (EI) groups
adverse impact
subordinate appraisal
360-degree appraisal
30. Payment rates above the pay range.
stretch goal
balance sheet approach
contrast error
red circle rates
31. Teaching long-term skills.
critical incident method
development
charismatic leader
career path
32. A personal disorientation when experiencing an unfamiliar way of life.
job rotation
forced-choice
culture shock
job analysis
33. The combination of various appraisal systems to give the manager and employee the best view into the performance.
moral rights ethical decision
eustress
360-degree appraisal
disparate treatment
34. Purposeful discrimination.
cash balance pension plan
Worker Adjustment and Restraining Notification (WARN)
disparate treatment
punishment
35. Reporting criminal activity to the government.
active listening
Society for Human Resource Management
whistleblowing
noncontributory pension plan
36. Understanding the duties of the job.
individualistic ethical decision
job analysis
variable-ratio reinforcement
career plateauing
37. Union must represent union and nonunion members equally.
burnout
reward leadership
job rotation
fair representation
38. Laws that prevent discrimination in the workplace.
retirement
employee involvement (EI) groups
equal employment opportunity (EEO) laws
Civil Rights Act
39. Test that measure what a person can do right now.
value-added compensation
fair representation
noncontributory pension plan
achievement test
40. Idea that all cultures are inherently equal.
ethnorelativism
Health Maintenance Organization (HMO)
moral rights ethical decision
productivity
41. A process to make the job more complex to improve the level of boredom of an oversimplified job.
job enlargement
Taft-Hartley Act (Labor Management Relations Act)
career plateauing
career path
42. Rewards according to a random number of behaviors. Results in very high performance.
Older Workers Benefit Protection Act (OWBPA)
human resource information system
variable-ratio reinforcement
fixed-interval reinforcement
43. Employees that are not from the home or host country.
competence based pay
horizontal career path
contributory pension plan
third-country nationals
44. Organization of healthcare professionals that provide services on a prepaid basis; seen as lower quality to the employee.
consumer price index (CPI)
four-fifths rule
Health Maintenance Organization (HMO)
job specifications
45. The need for achievement - recognition - responsibility - and growth; they both eliminate job dissatisfaction and stimulate motivation.
401(k) savings plan
motivators
career plateauing
virtual team
46. Involves determining the type and number of individuals needed to get the job done.
Health Maintenance Organization (HMO)
job analysis
discipline
transformational leader
47. Services provided for workers to deal with problems that interfere with how they do their jobs.
democratic leadership type
Employee assistance programs (EAP)
expert power
process improvement team
48. Belief that things happen due to luck or chance.
union steward
recency error
external locus
coercive sexual harassment
49. A leader that clarifies roles - initiates structure - provides rewards - and is considerate of employees; fair - hardworking - and tolerant; emphasizes job-oriented(not personal) needs.
solicitation sexual harassment
separations
transactional leader
positive reinforcement
50. Quantitative approach to job analysis that assumes all parts of the job relate to data - people - and things.
Older Workers Benefit Protection Act (OWBPA)
individualistic ethical decision
pay secrecy
functional job analysis (FJA)