SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Power derived from the degree in which one is admired and people want to emulate them.
referent power
postconventional moral development
selection
authoritarian leadership type
2. Compensation system that equals American money to foreign money on terms of purchasing power.
solicitation sexual harassment
learning organization
balance sheet approach
non-cash compensation
3. Includes other employee benefits - such as health insurance - pension contributions - tuition reimbursement - and legal assistance programs.
Bona Fide Occupational Qualification (BFOQ)
graphic rating scale
Executive Order 11246
non-cash compensation
4. Method of performance measurement based on managers' records of specific examples of the employee acting in ways that are either effective or ineffective.
leadership
cafeteria plans
trait performance appraisal method
critical incident method
5. Rewards according to a random number of behaviors. Results in very high performance.
variable-ratio reinforcement
external locus
cafeteria plans
peer appraisal
6. An appraisal error based on biases of how the information is selected - evaluated - or organized.
Fair Labor Standards Act (FLSA)
voluntary protection program (VPP)
temporal errors
progressive discipline
7. Documents that contain the main information about hazardous material.
reward leadership
Material Safety Data Sheets (MSDS)
recruiting
self-directed team
8. A leader who motivates people to transcend their personal interests for the good of the group; characterized by the ability to bring innovation.
process improvement team
team appraisal
subordinate appraisal
transformational leader
9. A pension plan in which the amount is specific.
discipline
Long-term disability (LTD) insurance
defined benefit plan
learning organization
10. Various software programs that write job description and specifications based on job analysis.
computerized job analysis
noncontributory pension plan
orientation
Equal Employment Opportunity Act
11. Developed in response to a majority dominating the workforce.
defined contribution plan
development assignments
affirmative action
salary pay
12. Method that determines the relative worth of jobs.
ethnocentrism
productivity
job evaluation
process improvement team
13. A leader who works to fulfill subordinates' needs and goals as well as to achieve the organization's larger mission; the needs of others are placed above the leader's own needs.
arbitrator
process improvement team
esteem needs
servant leader
14. Group assigned with improving quality.
Society for Human Resource Management
process improvement team
equal employment opportunity (EEO) laws
culture shock
15. A decision that considers humanity's fundamental rights.
moral rights ethical decision
restricted policy
motivators
aptitude tests
16. Defining the characteristics that the organization feels would be a good fit for the vacancies. To recruit - an organization must conduct job analysis - provide a job description - and give job specification.
employee involvement (EI) groups
recruiting
Older Workers Benefit Protection Act (OWBPA)
authoritarian leadership type
17. Rewards according to random times. Results in moderately high and stable performance.
reward leadership
variable-interval reinforcement
external locus
business ethics
18. Can directly align employees with the organizational goals - with evaluation based on profits - sales - etc.
productivity
hourly pay
tell and sell appraisal interview
Health Insurance Portability and Accountability Act (HIPAA)
19. Pay based on skills and increased job knowledge. Also called skilled based or knowledge based pay.
coercive sexual harassment
competence based pay
career path
generalized sexual harassment
20. Hands-off approach over all decision-making without any further involvement unless asked to participate.
variable-ratio reinforcement
competence based pay
laissez-faire leadership type
temporal errors
21. The first level of moral development - in which people make decisions based on selfish reasons; concerned only with external rewards or punishments. A characteristic of managers with authoritarian and coercive styles.
Older Workers Benefit Protection Act (OWBPA)
quality circle
preconventional moral development
Employee assistance programs (EAP)
22. 1932. Labor legislation that outlawed 'yellow dog' contracts and forbade federal courts from issuing injunctions to restrain strikes - boycotts - and peaceful picketing.
job analysis
Norris-La Guardia Act
transactional leader
hygiene factors
23. Sexual harassment that is nonthreatening - but causes co-worker discomfort.
inappropriate sexual harassment
voluntary reduction
problem solving appraisal interview
job enlargement
24. 1926. Required employers to collectively bargain with unions. In 1936 - amended to include airlines.
Railway Labor Act
fixed-interval reinforcement
diversity awareness training
401(k) savings plan
25. Improvement of job efficiency by simplifying it.
coercive leadership
Health Maintenance Organization (HMO)
job simplification
subordinate appraisal
26. Rewards after a specific number of desired behaviors. Results in high or stable performance.
Employee Retirement Income Security Act (ERISA)
noncontributory pension plan
fixed-ratio reinforcement
critical incident method
27. An employer-created fund for laid off employees to draw from on top of unemployment benefits.
Employee assistance programs (EAP)
preconventional moral development
Supplemental unemployment benefits (SUBS)
Civil Rights Act
28. A personal disorientation when experiencing an unfamiliar way of life.
Pregnancy Discrimination Act
culture shock
separations
self-directed team
29. A trait method that requires the rater to describe the employee's performance in a statement.; fairly subjective and reliant on the manager's ability to write effective statements.
postconventional moral development
virtual team
process improvement team
essay
30. Guarantee of benefits - especially in pension plans.
progressive discipline
career path
vesting
culture shock
31. A decision based on the long-term interests of an individual.
problem solving appraisal interview
Taft-Hartley Act (Labor Management Relations Act)
strategic diversity management
individualistic ethical decision
32. A written description of the basic tasks - duties - minimum required experience - and responsibilities required of an employee holding a particular job.
absenteeism
subordinate appraisal
Uniform Guidelines on Employee Selection Procedures
job description
33. Host country natives that are employees. Usually is shifted to because it is cheaper - gives a good impression on locals - and no adjustment to culture.
mixed-standard rating scale
behaviorally anchored rating scale (BARS)
computerized job analysis
host country nationals
34. A process to make the job more complex to improve the level of boredom of an oversimplified job.
hourly pay
reward leadership
job enlargement
selection
35. Rejection of a higher percentage of protected classes for employment; unintentional discrimination.
Bona Fide Occupational Qualification (BFOQ)
adverse impact
contrast effect
critical incident method
36. A procedural document designed by the federal government to assist in hiring - promotion - transfer - demotion - dismissal - and referrals.
extinction
active listening
critical incident
Uniform Guidelines on Employee Selection Procedures
37. 1914. No forbidding the existence of a union.
Clayton Act
vesting
eustress
employee involvement (EI) groups
38. Power based on individual expertise.
expert power
Landrum-Griffin Act
Employee assistance programs (EAP)
EEO-1 Report
39. Payment rates above the pay range.
red circle rates
burnout
generalized sexual harassment
process improvement team
40. Team formed to solve a major organizational issue.
taskforce team
pay equity
Davis-Bacon Act
pay for performance standard
41. Discipline focused on early correcion of employee misconduct. 1. Conference between employee and supervisor. 2. Second conference when solution did not work 3. Decision-making leave (paid leave)
self-actualization
positive discipline
ethnorelativism
safety needs
42. Encourages teamwork and knowledge transfer among employees.
development assignments
coercive sexual harassment
social contract ethical decision
discipline
43. A code of moral principles and values that govern organizational behavior.
trancenders
learning organization
accountability
business ethics
44. Rewards according to a specific time interval. Results in average and irregular performance.
fixed-interval reinforcement
job enlargement
contributory pension plan
silver handshake
45. 1972. Extended Civil Rights Title VII to government workers.
Employee assistance programs (EAP)
Equal Employment Opportunity Act
learning organization
factor comparison system
46. A pension plan in which both employer and employee fund pensions.
Walsh-Healy Act
behavior checklist
discipline
contributory pension plan
47. Evaluating self - considering one's own strengths and weaknesses. Best used for developmental purposes.
Society for Human Resource Management
self-appraisal
graphic rating scale
temporal errors
48. An appraisal distributional error where the rater is reluctant to give high or low marks.
stretch goal
error of central tendency
defined contribution plan
business ethics
49. An interview that may have no format at all or have open ended questions - but makes it difficult to compare candidates.
internal locus
unstructured interview
Occupational Safety and Health Act (OSHA)
competence based pay
50. Second level of Maslow's hierarchy. Includes security of body - employment - resources - morality - family - health - and posterity.
safety needs
involuntary reduction
job rotation
manager/supervisor appraisal