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DSST Human Resource Management
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Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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study here
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Pay is the same each pay period regardless of hours worked.
hygiene factors
third-country nationals
ethnocentrism
salary pay
2. 1967. No discrimination based on ages of people over 40. No pressure for older to retire; no terminating only older employees when downsizing;
Age Discrimination in Employment Act
eustress
distress
orientation
3. A problem in appraisal in which an employee is given the same grade on all dimensions based on a few attributes.
Uniform Guidelines on Employee Selection Procedures
Railway Labor Act
halo effect
graphic rating scale
4. Power derived from the degree in which one is admired and people want to emulate them.
diversity awareness training
referent power
safety needs
distributional errors
5. Focus on the employee's achievements; less subjective - acceptable for employees and supervisors - link individual performance with organizational goals - encourage goal setting - and are good for reward and promotion decisions. However - time consum
achievement test
affirmative action
aptitude tests
results performance appraisal method
6. Leadership based on the control that management has over punishing subordinates.
job ranking system
recency error
competence based pay
coercive leadership
7. A pension plan in which the main source of retirement funds today - some employers will match contributions to a certain percentage.
separations
job sharing
401(k) savings plan
encouraged resignation
8. The matching of people with future vacancies.
human resource planning
piecework pay
solicitation sexual harassment
expatriates
9. Rewards according to random times. Results in moderately high and stable performance.
stretch goal
host country nationals
variable-interval reinforcement
mixed-standard rating scale
10. Official discrimination complaint to Equal Employment Opportunity Commission (EEOC) - filled by employee.
charge form
reward leadership
mixed-standard rating scale
structured interview
11. 1972. Extended Civil Rights Title VII to government workers.
Equal Employment Opportunity Act
quid pro quo harassment
cash balance pension plan
pay secrecy
12. Groups of employees who meet to resolve problems and improve the organization.
job enlargement
resignation
noncontributory pension plan
employee involvement (EI) groups
13. Identification of future candidates for future anticipated vacancies.
401(k) savings plan
balance sheet approach
training
succession planning
14. A process to make the job more complex to improve the level of boredom of an oversimplified job.
horizontal career path
Equal Employment Opportunity Act
job enlargement
point system
15. The oldest and simplest job evaluation that is based on grouping the jobs based on their relative worth to one another; can only be used on a small number of jobs.
charismatic leader
job ranking system
laissez-faire leadership type
reductions-in-force (RIF)
16. Quantitative job evaluation that determines the value based on the points assigned to it; uses the point manual.
Uniformed Services Employment and Reemployment Act
point system
internal locus
noncontributory pension plan
17. Compensation system that equals American money to foreign money on terms of purchasing power.
pay equity
balance sheet approach
pay for performance standard
cross-functional team
18. An extremely hard goal - but not impossible to reach.
involuntary reduction
Pregnancy Discrimination Act
stretch goal
unencouraged resignation
19. Services provided for workers to deal with problems that interfere with how they do their jobs.
Employee assistance programs (EAP)
compressed workweek
subordinate appraisal
value-added compensation
20. Encourages teamwork and knowledge transfer among employees.
position analysis questionnaire (PAQ)
development assignments
positive reinforcement
process improvement team
21. Measures what a person is capable of learning.
laissez-faire leadership type
aptitude tests
generalized sexual harassment
physiological needs
22. Groups of jobs within a class that are paid the same. Used by the federal government.
pay grades
positive reinforcement
factor comparison system
ethnorelativism
23. A written description of the basic tasks - duties - minimum required experience - and responsibilities required of an employee holding a particular job.
job description
partial reinforcement
leadership
competence based pay
24. Involves determining the type and number of individuals needed to get the job done.
informal factors
Walsh-Healy Act
job analysis
selection
25. Rates performance of employee achievement of goals set by manager and the employee.
balance sheet approach
human resource information system
progressive discipline
management by objectives (MBO)
26. Not reporting to work.
Bona Fide Occupational Qualification (BFOQ)
absenteeism
positive reinforcement
problem solving appraisal interview
27. The different conditions upon which someone leaves a company; may be voluntary or involuntary.
contributory pension plan
discipline
separations
job rotation
28. A problem in evaluation due to being compared to someone previously evaluated.
contrast error
contrast effect
similar to me error
succession planning
29. Third level of Maslow's hierarchy. Includes friendship - family - and interaction.
succession planning
strategic planning
social needs
job analysis
30. An interview that may have no format at all or have open ended questions - but makes it difficult to compare candidates.
skill-based pay
unstructured interview
balanced scorecard (BSC)
pluralism
31. Characterized by an open-line communication between workers and management; values team-input - and facilitates group cooperation without being overly active within the group.
taskforce team
360-degree appraisal
democratic leadership type
coercive sexual harassment
32. Discipline focused on early correcion of employee misconduct. 1. Conference between employee and supervisor. 2. Second conference when solution did not work 3. Decision-making leave (paid leave)
job specifications
authorization card
positive discipline
contrast effect
33. Act that amended age discrimination in employment to include all employee benefits; also provided terminated employees with time to consider group termination or retirement programs and consult an attorney.
Equal Pay Act
Older Workers Benefit Protection Act (OWBPA)
variable-interval reinforcement
productivity
34. A pension plan in which only the employer funds pensions.
balanced scorecard (BSC)
equal employment opportunity (EEO) laws
noncontributory pension plan
McDonnell Douglas Test
35. Union must represent union and nonunion members equally.
fair representation
voluntary reduction
manager/supervisor appraisal
horizontal career path
36. Group specifically to provide a new product or service.
moral rights ethical decision
project team
distress
fast tracking
37. 1. Treatment that punishes 2. Orderly behavior in an organization 3. Training that corrects undesirable behavior and develops self control
silver handshake
discipline
401(k) savings plan
cash balance pension plan
38. A pay attached to acquiring new knowledge or skills.
Immigration Reform and Control Act
defined contribution plan
burnout
skill-based pay
39. An employer-created fund for laid off employees to draw from on top of unemployment benefits.
Supplemental unemployment benefits (SUBS)
culture shock
Clayton Act
wage and salary survey
40. When twelve months have been worked at an employer with health insurance - a worker can transfer to another employer with no regard to preexisting conditions.
expert power
Health Insurance Portability and Accountability Act (HIPAA)
moral rights ethical decision
legitimate leadership
41. An appraisal distributional error where the appraiser gives their employees unusually high or low marks.
OSHA form 300
error of leniency or strictness
Occupational Safety and Health Act (OSHA)
stress interview
42. A career path that is hiearchical in nature and consists of interdependent sequential jobs.
defined benefit plan
fixed-interval reinforcement
vesting
vertical career path
43. A procedural document designed by the federal government to assist in hiring - promotion - transfer - demotion - dismissal - and referrals.
Uniform Guidelines on Employee Selection Procedures
job evaluation
succession planning
development assignments
44. Means that people employed in an organization represent different cultural groups and human qualities.
Uniform Guidelines on Employee Selection Procedures
workforce diversity
management by objectives (MBO)
360-degree appraisal
45. Performance appraisal that seeks evaluation from internal and external customers.
ethnocentrism
customer appraisal
retirement
Older Workers Benefit Protection Act (OWBPA)
46. Only suitable defense against discrimination; postulates that age - religion - sex - or nationality is an actual qualification for the job. It does NOT cover race or color.
locus control
Bona Fide Occupational Qualification (BFOQ)
pay grades
job enlargement
47. An appraisal error involving groups of ratings given to employees.
Employee Retirement Income Security Act (ERISA)
active listening
Landrum-Griffin Act
distributional errors
48. Power based on individual expertise.
skill-based pay
generalized sexual harassment
halo effect
expert power
49. An appraisal distributional error where the rater is reluctant to give high or low marks.
social contract ethical decision
error of central tendency
solicitation sexual harassment
conventional moral development
50. A group with mix of specialists that are assigned rather than voluntary membership.
cross-functional team
utilitarian ethical decision
reward leadership
aptitude tests
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