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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Pay is the same each pay period regardless of hours worked.
salary pay
Fair Labor Standards Act (FLSA)
expert power
legitimate leadership
2. The ability to influence people to achieve goals for the organization.
Railway Labor Act
leadership
variable-ratio reinforcement
compressed workweek
3. Pay based on skills and increased job knowledge. Also called skilled based or knowledge based pay.
competence based pay
succession planning
critical incident method
value-added compensation
4. Documents that contain the main information about hazardous material.
Material Safety Data Sheets (MSDS)
Health Maintenance Organization (HMO)
charismatic leader
vesting
5. An interview that places the applicant in a simulated high stress setting to interview the candidate.
stress interview
postconventional moral development
compressed workweek
separations
6. Rewards according to random times. Results in moderately high and stable performance.
unstructured interview
variable-interval reinforcement
graphic rating scale
essay
7. Voluntary or involuntary reductions in labor.
red circle rates
reductions-in-force (RIF)
variable-ratio reinforcement
pluralism
8. 1947. Pro-business act created to counter the pro-labor Wagner Act by banning unfair practices of labor unions. Created the Federal Mediation and Conciliation Service (FMCS) to help resolve grievances.
Taft-Hartley Act (Labor Management Relations Act)
whistleblowing
justice ethical decision
postconventional moral development
9. 1986. Used to control the hiring - recruiting - or referring of people not eligible to work in the US. Uses the form I-9.
orientation
Immigration Reform and Control Act
variable-ratio reinforcement
reward leadership
10. A method of moving the employee to different jobs for variety - designed to prevent boredom of repetitive tasks.
position analysis questionnaire (PAQ)
job rotation
reward leadership
behaviorally anchored rating scale (BARS)
11. 1926. Required employers to collectively bargain with unions. In 1936 - amended to include airlines.
variable-interval reinforcement
job analysis
Worker Adjustment and Restraining Notification (WARN)
Railway Labor Act
12. Hands-off approach over all decision-making without any further involvement unless asked to participate.
laissez-faire leadership type
referent power
servant leader
job classification system
13. Employment at home while communicating with the workplace by phone or fax or modem
telecommuting
job enlargement
positive discipline
cross-functional team
14. A pension plan in which amount of benefits are based on how much is in their account at time of retirement.
Railway Labor Act
defined contribution plan
ethnocentrism
active listening
15. A decision based on total impartiality.
expatriates
justice ethical decision
coercive leadership
external locus
16. The degree in which an individual believes they have control of their fate.
locus control
postconventional moral development
strategic diversity management
tell and sell appraisal interview
17. Belief that things happen due to their own responsibility.
internal locus
workforce diversity
pay for performance standard
separations
18. A pension plan in which the amount is specific.
Landrum-Griffin Act
four-fifths rule
consumer price index (CPI)
defined benefit plan
19. How an employee perceives his compensation relative to others within the organization.
Older Workers Benefit Protection Act (OWBPA)
pay equity
OSHA form 300
partial reinforcement
20. Includes the social environment of the workplace and informal work groups.
factor comparison system
Older Workers Benefit Protection Act (OWBPA)
host country nationals
informal factors
21. Team formed to solve a major organizational issue.
taskforce team
401(k) savings plan
progressive discipline
separations
22. Teaching long-term skills.
non-cash compensation
positive reinforcement
leadership
development
23. A communication of strong and weak points of the employee's performance - and then in which the employee responds with his feelings about the appraisal.
hostile environment
authorization card
encouraged resignation
tell and listen appraisal interview
24. A pension plan in which the main source of retirement funds today - some employers will match contributions to a certain percentage.
wage curve
career plateauing
contrast effect
401(k) savings plan
25. Advancing to the next level in the minimum time required in the current position.
Norris-La Guardia Act
behaviorally anchored rating scale (BARS)
critical incident
fast tracking
26. Method of performance measurement based on managers' records of specific examples of the employee acting in ways that are either effective or ineffective.
value-added compensation
hourly pay
Employee Retirement Income Security Act (ERISA)
critical incident method
27. An appraisal temporal error in which the appraiser inflates the evaluation because of a mutual connection.
process improvement team
similar to me error
Uniform Guidelines on Employee Selection Procedures
point system
28. An early retirement incentive in a form of a cash bonus or increased pension.
pay equity
training
silver handshake
managing workforce diversity
29. Can directly align employees with the organizational goals - with evaluation based on profits - sales - etc.
fast tracking
Clayton Act
productivity
horizontal career path
30. The on-the-job method of development for new employees. May be formal or informal.
orientation
learning organization
constructive discharge
justice ethical decision
31. A time when the individual stops advancing before reaching the next highest level. It is not necessarily a failed effort because not everyone is promoted to the top position and many common career paths are not designed to lead to the top.
customer appraisal
career plateauing
position analysis questionnaire (PAQ)
coercive leadership
32. A step beyond tell and sell; stimulation of growth of the employee by discussing problems - needs - innovations - satisfactions - and dissatisfactions since last appraisal.
temporal errors
labor agreement
halo effect
problem solving appraisal interview
33. A concept Richard Hackman and Greg Oldham formulated after researching job design - focusing on three main parts: core job dimensions - critical psychological states - and employee growth need.
characteristics model
expert power
Consolidated Omnibus Budget Reconciliation Act (COBRA)
noncontributory pension plan
34. Evaluation based on factor-by-factor of development and comparison. Comparison against key jobs within the organization.
behavior observation scales (BOS)
Employee Retirement Income Security Act (ERISA)
competence based pay
factor comparison system
35. Evaluating self - considering one's own strengths and weaknesses. Best used for developmental purposes.
aptitude tests
Norris-La Guardia Act
self-appraisal
individualistic ethical decision
36. Evidence suggesting selection precludes members from protected classes.
safety needs
defined benefit plan
restricted policy
stress interview
37. Rewards after a specific number of desired behaviors. Results in high or stable performance.
hourly pay
conventional moral development
fixed-ratio reinforcement
pay for performance standard
38. Removal of something unpleasant for desire behavior.
coercive sexual harassment
self-appraisal
negative reinforcement
behavior observation scales (BOS)
39. Discipline focused on early correcion of employee misconduct. 1. Conference between employee and supervisor. 2. Second conference when solution did not work 3. Decision-making leave (paid leave)
Material Safety Data Sheets (MSDS)
positive discipline
voluntary protection program (VPP)
competence based pay
40. The third level of moral development in which people make decisions based on internalized principles - beliefs - and values. A characteristic of managers that encourage to think for themselves and engage in moral reasoning.
essay
401(k) savings plan
job classification system
postconventional moral development
41. Leadership dependent upon one's position within the company.
Hay profile method
behavior checklist
legitimate leadership
achievement test
42. Focus on the employee's achievements; less subjective - acceptable for employees and supervisors - link individual performance with organizational goals - encourage goal setting - and are good for reward and promotion decisions. However - time consum
salary pay
fixed-ratio reinforcement
ethnocentrism
results performance appraisal method
43. Federal agencies and government contractors must comply with anti discrimination practices. Created the Office of Federal Contract Compliance Programs (OFCCP) to enforce this.
Executive Order 11246
similar to me error
behavior observation scales (BOS)
Occupational Safety and Health Act (OSHA)
44. A leader that has an ability to motivate employees to go beyond expectations; less predictable than transactional and embrace new ideas. Charismatic leaders are visionaries; they try to get others to see a better future and their participation in it.
charismatic leader
hostile environment
behavior checklist
cross-functional team
45. Host country natives that are employees. Usually is shifted to because it is cheaper - gives a good impression on locals - and no adjustment to culture.
contrast effect
third-country nationals
host country nationals
positive discipline
46. An interview that may have no format at all or have open ended questions - but makes it difficult to compare candidates.
unstructured interview
hot-stove approach
silver handshake
encouraged resignation
47. Teaching short-term skills. May be 'on-the-job' or 'off-the-job'.
job description
training
Executive Order 11246
employment-at-will
48. Rating based on having certain characteristics.
development
core competencies
job analysis
graphic rating scale
49. Measures what a person is capable of learning.
encouraged resignation
charismatic leader
eustress
aptitude tests
50. Includes hourly wages - salaries - and bonuses.
computerized job analysis
cross-functional team
cash compensation
broadbanding