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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. When some of the desired behavior is reinforced. Can be classified into four groups: fixed-interval - fixed-ratio - variable-interval - and variable-ratio.
point system
diversity awareness training
broadbanding
partial reinforcement
2. Highly trained workers that are a group that perform interdependent tasks.
self-directed team
diversity awareness training
continuous reinforcement
Equal Employment Opportunity Act
3. Unpaid union official that represents the employees when dealing with management.
employee involvement (EI) groups
union steward
stretch goal
consumer price index (CPI)
4. Seeking to minimize ethnocentrism and moving toward pluralism and ethnorelativism.
cash balance pension plan
extinction
factor comparison system
managing workforce diversity
5. Various software programs that write job description and specifications based on job analysis.
computerized job analysis
distress
positive discipline
authoritarian leadership type
6. Involves determining the type and number of individuals needed to get the job done.
whistleblowing
stress interview
transactional leader
job analysis
7. Documents that contain the main information about hazardous material.
strategic diversity management
constructive discharge
pay grades
Material Safety Data Sheets (MSDS)
8. Theory Z people - those that have reached the self-actualization phase.
wage curve
discipline
pay secrecy
trancenders
9. Training designed to make people recognize and address their own prejudices.
Material Safety Data Sheets (MSDS)
flextime
diversity awareness training
tell and listen appraisal interview
10. 1993. Applies to employers with fifty or more employees. Paternal and maternal leave covered under this act.
Long-term disability (LTD) insurance
Family and Medical Leave Act (FMLA)
behavioral performance appraisal method
Hay profile method
11. An intent to resign from a company that is typically expressed in written communication to the employee's manager.
resignation
hostile environment
coercive sexual harassment
similar to me error
12. Long-term(5 years +) planning reserved for the highest levels of management.
balanced scorecard (BSC)
leadership
vertical career path
strategic planning
13. A report companies with 100 or more employees must fill out annually to determine workforce composition.
four-fifths rule
EEO-1 Report
cash balance pension plan
locus control
14. Belief that one culture is superior to another.
voluntary protection program (VPP)
ethnocentrism
safety needs
trancenders
15. Employment at home while communicating with the workplace by phone or fax or modem
Norris-La Guardia Act
orientation
self-appraisal
telecommuting
16. 1931. Required federal contracts for construction to specify minimum wage for workers.
wage and salary survey
servant leader
authoritarian leadership type
Davis-Bacon Act
17. Pay based on skills and increased job knowledge. Also called skilled based or knowledge based pay.
individualistic ethical decision
locus control
competence based pay
red circle rates
18. The rater checks statements on a list that he believes are characteristic of the employee.
behavior checklist
trancenders
tell and listen appraisal interview
internal locus
19. 1970. A law passed to attempt to reduce workplace injuries and illnesses. It's general area of responsibility are: 1.General Industry 2. Maritime 3. Construction 4. Agriculture
Occupational Safety and Health Act (OSHA)
labor agreement
unstructured interview
process improvement team
20. A medical insurance plan that the employer contributes to meet the needs of the individual's medical needs.
informal factors
position analysis questionnaire (PAQ)
Medical savings account (MSA)
laissez-faire leadership type
21. Measures what a person is capable of learning.
silver handshake
whistleblowing
aptitude tests
problem solving appraisal interview
22. The act of returning to the country of origin after an international assignement.
repatriation
ethnorelativism
vertical career path
learning organization
23. Advancing to the next level in the minimum time required in the current position.
inappropriate sexual harassment
critical incident method
motivators
fast tracking
24. Threat of power in order to convince someone to engage in sexual activity.
learning organization
coercive sexual harassment
employment-at-will
recency error
25. Home country nationals that are employees who live and work in a different country than their own.
expatriates
factor comparison system
pay equity
Society for Human Resource Management
26. Leadership dependent upon one's position within the company.
legitimate leadership
laissez-faire leadership type
variable-interval reinforcement
diversity awareness training
27. Selection of the minority is less than 80 percent of the time - used as a rule of thumb in determining adverse impact.
negative reinforcement
four-fifths rule
labor agreement
career plateauing
28. Hands-off approach over all decision-making without any further involvement unless asked to participate.
competence based pay
laissez-faire leadership type
alternative resolution procedure (ARD)
business ethics
29. Belief that things happen due to luck or chance.
disparate treatment
external locus
trancenders
results performance appraisal method
30. Causes loss of productivity - frustration - or depression.
distributional errors
Clayton Act
burnout
job classification system
31. Team formed to solve a major organizational issue.
retirement
punishment
eustress
taskforce team
32. Voluntary or involuntary reductions in labor.
reductions-in-force (RIF)
constructive discharge
halo effect
temporal errors
33. Laws that prevent discrimination in the workplace.
restricted policy
fair representation
Railway Labor Act
equal employment opportunity (EEO) laws
34. Insurance that pays for nursing homes and medical-related costs to old age and illness.
achievement test
hygiene factors
Long-term disability (LTD) insurance
vesting
35. An situation in which an employer makes work life so difficult for the employee that they have no choice but to resign.
cafeteria plans
constructive discharge
quid pro quo harassment
unstructured interview
36. Compensation useful in advancing organizational goals.
value-added compensation
training
management by objectives (MBO)
Health Maintenance Organization (HMO)
37. Compensation tied to a reward for effort and performance.
unencouraged resignation
pay for performance standard
separations
essay
38. Removal of something unpleasant for desire behavior.
extinction
pay for performance standard
negative reinforcement
business ethics
39. A form in which accidents that cause death - illness - or injury in the workplace are recorded.
vesting
OSHA form 300
Preferred Provider Organization (PPO)
cafeteria plans
40. Compensation system that equals American money to foreign money on terms of purchasing power.
host country nationals
balance sheet approach
servant leader
physiological needs
41. An interview based on a set group of questions so to be compared answers across all candidates. Questions are asked based on job knowledge - job simulation - situational - and work willingness.
job analysis
employment-at-will
structured interview
laissez-faire leadership type
42. The working conditions - pay - company policies - and interpersonal relationships; they help eliminate job satisfaction - but do not motivate the employee according to the two-factor theory.
hygiene factors
factor comparison system
expert power
cash balance pension plan
43. Union must represent union and nonunion members equally.
unstructured interview
absenteeism
Worker Adjustment and Restraining Notification (WARN)
fair representation
44. Evidence suggesting selection precludes members from protected classes.
error of leniency or strictness
mixed-standard rating scale
restricted policy
OSHA form 300
45. A decision based on total impartiality.
Executive Order 11246
involuntary reduction
criminal sexual harassment
justice ethical decision
46. A leader that clarifies roles - initiates structure - provides rewards - and is considerate of employees; fair - hardworking - and tolerant; emphasizes job-oriented(not personal) needs.
transformational leader
transactional leader
voluntary protection program (VPP)
management by objectives (MBO)
47. Federal agencies and government contractors must comply with anti discrimination practices. Created the Office of Federal Contract Compliance Programs (OFCCP) to enforce this.
Executive Order 11246
employee involvement (EI) groups
401(k) savings plan
diversity awareness training
48. 194-point questionnaire with five-point scale to determine the degree in which tasks are performed.
alternative resolution procedure (ARD)
critical incident
position analysis questionnaire (PAQ)
charismatic leader
49. Act that amended age discrimination in employment to include all employee benefits; also provided terminated employees with time to consider group termination or retirement programs and consult an attorney.
results performance appraisal method
charge form
fair representation
Older Workers Benefit Protection Act (OWBPA)
50. A pension plan in which the main source of retirement funds today - some employers will match contributions to a certain percentage.
Uniformed Services Employment and Reemployment Act
McDonnell Douglas Test
401(k) savings plan
conventional moral development