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DSST Human Resource Management
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Subjects
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dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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study here
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. An attempt by the employer to alter the behavior of the employee by persuasion and motivational incentives.
selection
tell and sell appraisal interview
solicitation sexual harassment
development assignments
2. Measures the frequency of observed behavior.
EEO-1 Report
achievement test
behavior observation scales (BOS)
pay secrecy
3. An intent to resign from a company that is typically expressed in written communication to the employee's manager.
resignation
encouraged resignation
401(k) savings plan
job description
4. Rates performance of employee achievement of goals set by manager and the employee.
critical incident method
broadbanding
self-directed team
management by objectives (MBO)
5. The rater checks statements on a list that he believes are characteristic of the employee.
ethnocentrism
behavior checklist
critical incident method
vesting
6. A form in which accidents that cause death - illness - or injury in the workplace are recorded.
graphic rating scale
business ethics
laissez-faire leadership type
OSHA form 300
7. Hiring through searching and evaluating internal job postings and existing employee files.
job enrichment
internal selection
401(k) savings plan
expatriates
8. Breeds mistrust in the workplace; fairly excepted practice in private industry.
McDonnell Douglas Test
noncontributory pension plan
variable-interval reinforcement
pay secrecy
9. An situation in which an employer makes work life so difficult for the employee that they have no choice but to resign.
piecework pay
values
self-actualization
constructive discharge
10. Documents that contain the main information about hazardous material.
training
Material Safety Data Sheets (MSDS)
labor agreement
taskforce team
11. A trait method that requires the rater to describe the employee's performance in a statement.; fairly subjective and reliant on the manager's ability to write effective statements.
servant leader
essay
generalized sexual harassment
career plateauing
12. A personal disorientation when experiencing an unfamiliar way of life.
pay secrecy
balance sheet approach
culture shock
vesting
13. Laws that prevent discrimination in the workplace.
Medical savings account (MSA)
Employee assistance programs (EAP)
equal employment opportunity (EEO) laws
human resource information system
14. An interview based on a set group of questions so to be compared answers across all candidates. Questions are asked based on job knowledge - job simulation - situational - and work willingness.
hostile environment
internal locus
pay grades
structured interview
15. The different conditions upon which someone leaves a company; may be voluntary or involuntary.
telecommuting
individualistic ethical decision
separations
team appraisal
16. A career path that is not sequentially interdependent but each of the jobs in the arrangement must be completed before one can advance to the next higher level.
balanced scorecard (BSC)
absenteeism
affirmative action
horizontal career path
17. Hands-off approach over all decision-making without any further involvement unless asked to participate.
error of leniency or strictness
laissez-faire leadership type
fair representation
job evaluation
18. An appraisal temporal error in which the appraiser inflates the evaluation because of a mutual connection.
results performance appraisal method
strategic planning
similar to me error
partial reinforcement
19. Two part-time employees share one full time position.
error of leniency or strictness
critical incident method
job sharing
Norris-La Guardia Act
20. The oldest and simplest job evaluation that is based on grouping the jobs based on their relative worth to one another; can only be used on a small number of jobs.
active listening
job ranking system
culture shock
job enrichment
21. A pension plan in which both employer and employee fund pensions.
criminal sexual harassment
contributory pension plan
Executive Order 11246
job analysis
22. A decision based on existing norms.
alternative resolution procedure (ARD)
Immigration Reform and Control Act
social contract ethical decision
expert power
23. Job evaluation based on classification of jobs in groups of predetermined wage grades. This is what the federal government uses.
diversity awareness training
job classification system
preconventional moral development
job rotation
24. A pay attached to acquiring new knowledge or skills.
Executive Order 11246
charge form
coercive leadership
skill-based pay
25. 1932. Labor legislation that outlawed 'yellow dog' contracts and forbade federal courts from issuing injunctions to restrain strikes - boycotts - and peaceful picketing.
learning organization
Norris-La Guardia Act
non-cash compensation
social contract ethical decision
26. RIF that include some type of severance pay and extension of benefits for a predetermined period of time.
team appraisal
tell and listen appraisal interview
telecommuting
voluntary reduction
27. Flexible working hours that allow workers to choose start and end times.
wage curve
arbitrator
flextime
Walsh-Healy Act
28. An organization that has generated a list of recommendation for executing an effective diversity initiative.
Society for Human Resource Management
separations
training
unencouraged resignation
29. A group of people that rely primarily or exclusively on electronic forms of communication to work together in accomplishing goals.
core competencies
virtual team
silver handshake
coercive sexual harassment
30. Cost of living that measures the average prices of products and services over time.
problem solving appraisal interview
silver handshake
moral rights ethical decision
consumer price index (CPI)
31. The third level of moral development in which people make decisions based on internalized principles - beliefs - and values. A characteristic of managers that encourage to think for themselves and engage in moral reasoning.
taskforce team
wage curve
postconventional moral development
Civil Rights Act
32. Discipline focused on early correcion of employee misconduct. 1. Conference between employee and supervisor. 2. Second conference when solution did not work 3. Decision-making leave (paid leave)
coercive leadership
temporal errors
positive discipline
negative reinforcement
33. An extremely hard goal - but not impossible to reach.
stretch goal
factor comparison system
charismatic leader
Executive Order 11246
34. 1990. Employers cannot discriminate against people with physical or mental capabilities - and must make reasonable accommodations for people with disabilities or religious preferences.
Employee assistance programs (EAP)
human resource information system
Americans with Disabilities Act (ADA)
vertical career path
35. A decision that considers humanity's fundamental rights.
development
moral rights ethical decision
reductions-in-force (RIF)
Walsh-Healy Act
36. A flexible benefit plan for the employee - letting them choose the benefits best suited to their personal needs and situation.
variable-interval reinforcement
cafeteria plans
values
Americans with Disabilities Act (ADA)
37. Encourages teamwork and knowledge transfer among employees.
development assignments
virtual team
Long-term disability (LTD) insurance
hot-stove approach
38. An interview that may have no format at all or have open ended questions - but makes it difficult to compare candidates.
unstructured interview
Supplemental unemployment benefits (SUBS)
defined benefit plan
behavior checklist
39. Includes other employee benefits - such as health insurance - pension contributions - tuition reimbursement - and legal assistance programs.
McDonnell Douglas Test
non-cash compensation
extinction
process improvement team
40. Power derived from the degree in which one is admired and people want to emulate them.
referent power
third-country nationals
fixed-ratio reinforcement
encouraged resignation
41. Groups of jobs within a class that are paid the same. Used by the federal government.
pay grades
balanced scorecard (BSC)
structured interview
whistleblowing
42. 1993. Applies to employers with fifty or more employees. Paternal and maternal leave covered under this act.
justice ethical decision
workforce diversity
Family and Medical Leave Act (FMLA)
red circle rates
43. A leader who works to fulfill subordinates' needs and goals as well as to achieve the organization's larger mission; the needs of others are placed above the leader's own needs.
self-actualization
leadership
Employee Retirement Income Security Act (ERISA)
servant leader
44. 1963. Amendment to the Fair Labor Standards Act. No discrimination of pay - benefits - or pension based on gender.
Health Insurance Portability and Accountability Act (HIPAA)
Norris-La Guardia Act
Equal Pay Act
variable-interval reinforcement
45. Focus on the employee's achievements; less subjective - acceptable for employees and supervisors - link individual performance with organizational goals - encourage goal setting - and are good for reward and promotion decisions. However - time consum
compressed workweek
retirement
results performance appraisal method
solicitation sexual harassment
46. Characterized by an open-line communication between workers and management; values team-input - and facilitates group cooperation without being overly active within the group.
democratic leadership type
Norris-La Guardia Act
Railway Labor Act
pay secrecy
47. The idea that people with authority are subject to reporting to superiors.
accountability
variable-interval reinforcement
Norris-La Guardia Act
Material Safety Data Sheets (MSDS)
48. Teaching long-term skills.
management by objectives (MBO)
Fair Labor Standards Act (FLSA)
development
point system
49. Host country natives that are employees. Usually is shifted to because it is cheaper - gives a good impression on locals - and no adjustment to culture.
employee involvement (EI) groups
host country nationals
contrast error
training
50. A career path that is hiearchical in nature and consists of interdependent sequential jobs.
contrast error
managing workforce diversity
silver handshake
vertical career path
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