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DSST Human Resource Management
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Subjects
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dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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study here
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Not reporting to work.
manager/supervisor appraisal
absenteeism
authoritarian leadership type
subordinate appraisal
2. A behavioral method that notes an unusual event that identifies superior or inferior performance by the employee.
critical incident
internal locus
360-degree appraisal
recruiting
3. A flexible benefit plan for the employee - letting them choose the benefits best suited to their personal needs and situation.
moral rights ethical decision
cafeteria plans
strategic diversity management
wage curve
4. Systems that provide data for Human Resource control and decision making.
achievement test
human resource information system
behavioral performance appraisal method
charge form
5. An attempt by the employer to alter the behavior of the employee by persuasion and motivational incentives.
coercive leadership
McDonnell Douglas Test
team appraisal
tell and sell appraisal interview
6. An appraisal temporal error when the evaluation is based upon the employee's most recent behavior.
Uniformed Services Employment and Reemployment Act
constructive discharge
labor agreement
recency error
7. Pay according to the number of units produced.
restricted policy
piecework pay
results performance appraisal method
employment-at-will
8. Rewards after a specific number of desired behaviors. Results in high or stable performance.
Taft-Hartley Act (Labor Management Relations Act)
authorization card
fixed-ratio reinforcement
job sharing
9. Fourth level of Maslow's hierarchy. Includes self-esteem - confidence - achievement - respect of and by others.
critical incident method
esteem needs
fair representation
self-actualization
10. Pay based on skills and increased job knowledge. Also called skilled based or knowledge based pay.
informal factors
behavioral performance appraisal method
competence based pay
error of central tendency
11. A resignation suggested by the employer to the employee.
internal locus
four-fifths rule
encouraged resignation
conventional moral development
12. Seeking to minimize ethnocentrism and moving toward pluralism and ethnorelativism.
functional job analysis (FJA)
Supplemental unemployment benefits (SUBS)
transformational leader
managing workforce diversity
13. Guarantee of benefits - especially in pension plans.
disparate treatment
vesting
reductions-in-force (RIF)
hygiene factors
14. Home country nationals that are employees who live and work in a different country than their own.
essay
involuntary reduction
motivators
expatriates
15. Traditional approach to appraisal - a review by management one level higher.
equal employment opportunity (EEO) laws
development assignments
manager/supervisor appraisal
recruiting
16. Highest level of sexual harassment and would result in a punishable act under the law.
pay for performance standard
achievement test
criminal sexual harassment
inappropriate sexual harassment
17. Belief that things happen due to luck or chance.
pay for performance standard
Civil Rights Act
trancenders
external locus
18. Evaluating self - considering one's own strengths and weaknesses. Best used for developmental purposes.
silver handshake
self-appraisal
employment-at-will
Family and Medical Leave Act (FMLA)
19. Measures what a person is capable of learning.
computerized job analysis
aptitude tests
graphic rating scale
encouraged resignation
20. Means that people employed in an organization represent different cultural groups and human qualities.
silver handshake
process improvement team
trancenders
workforce diversity
21. A form in which accidents that cause death - illness - or injury in the workplace are recorded.
inappropriate sexual harassment
individualistic ethical decision
strategic planning
OSHA form 300
22. Method that determines the relative worth of jobs.
Health Maintenance Organization (HMO)
balanced scorecard (BSC)
factor comparison system
job evaluation
23. Selection of the minority is less than 80 percent of the time - used as a rule of thumb in determining adverse impact.
transactional leader
Immigration Reform and Control Act
broadbanding
four-fifths rule
24. Highly trained workers that are a group that perform interdependent tasks.
non-cash compensation
self-directed team
employee involvement (EI) groups
punishment
25. When every desired behavior is reinforced; effective when the behavior is new.
401(k) savings plan
arbitrator
Long-term disability (LTD) insurance
continuous reinforcement
26. 1963. Amendment to the Fair Labor Standards Act. No discrimination of pay - benefits - or pension based on gender.
Equal Pay Act
progressive discipline
pay secrecy
culture shock
27. Advancing to the next level in the minimum time required in the current position.
customer appraisal
voluntary reduction
job enrichment
fast tracking
28. An situation in which an employer makes work life so difficult for the employee that they have no choice but to resign.
selection
adverse impact
constructive discharge
fixed-ratio reinforcement
29. A communication of strong and weak points of the employee's performance - and then in which the employee responds with his feelings about the appraisal.
tell and listen appraisal interview
human resource information system
broadbanding
eustress
30. Group specifically to provide a new product or service.
project team
structured interview
wage and salary survey
discipline
31. Rating based on comparison than a standard.
mixed-standard rating scale
Employee Retirement Income Security Act (ERISA)
functional job analysis (FJA)
social contract ethical decision
32. To discipline by being effective - consistent - and applied to all equally. 1. Documentation of Misconduct 2. Investigative Interview 3. Application of Discipline
functional job analysis (FJA)
hot-stove approach
pay equity
Health Maintenance Organization (HMO)
33. A personal disorientation when experiencing an unfamiliar way of life.
alternative resolution procedure (ARD)
culture shock
behavior checklist
job sharing
34. The need for achievement - recognition - responsibility - and growth; they both eliminate job dissatisfaction and stimulate motivation.
transformational leader
pay equity
motivators
business ethics
35. Measures the frequency of observed behavior.
inappropriate sexual harassment
adverse impact
behavior observation scales (BOS)
third-country nationals
36. A program that encourages employers to go beyond the minimum requirements outlined by OSHA. It includes three: 1. Star 2. Merit 3. Demonstration
voluntary protection program (VPP)
silver handshake
accountability
process improvement team
37. Encourages teamwork and knowledge transfer among employees.
Americans with Disabilities Act (ADA)
democratic leadership type
development assignments
360-degree appraisal
38. An appraisal temporal error when the employee is compared to someone previously rated and not independently.
ego strength
Worker Adjustment and Restraining Notification (WARN)
contrast error
ethnorelativism
39. Laws that prevent discrimination in the workplace.
separations
equal employment opportunity (EEO) laws
Worker Adjustment and Restraining Notification (WARN)
hostile environment
40. Teaching long-term skills.
job analysis
development
variable-interval reinforcement
results performance appraisal method
41. Giving something unpleasant for an undesired behavior.
punishment
balanced scorecard (BSC)
Executive Order 11246
charge form
42. Act that amended age discrimination in employment to include all employee benefits; also provided terminated employees with time to consider group termination or retirement programs and consult an attorney.
charismatic leader
EEO-1 Report
Older Workers Benefit Protection Act (OWBPA)
value-added compensation
43. Discipline focused on early correcion of employee misconduct. 1. Conference between employee and supervisor. 2. Second conference when solution did not work 3. Decision-making leave (paid leave)
core competencies
positive discipline
job ranking system
fixed-ratio reinforcement
44. A trait method that requires the rater to describe the employee's performance in a statement.; fairly subjective and reliant on the manager's ability to write effective statements.
essay
self-actualization
characteristics model
training
45. A report companies with 100 or more employees must fill out annually to determine workforce composition.
Immigration Reform and Control Act
behavioral performance appraisal method
EEO-1 Report
compressed workweek
46. 1935. Referred to as the Magna Carta of Labor. Guarantees the right to form labor movements.
behaviorally anchored rating scale (BARS)
host country nationals
Wagner Act (National Labor Relations Act)
workforce diversity
47. Includes hourly wages - salaries - and bonuses.
cash compensation
workforce diversity
point system
Railway Labor Act
48. Team formed to solve a major organizational issue.
job enrichment
taskforce team
restricted policy
physiological needs
49. The ability to influence people to achieve goals for the organization.
leadership
Uniform Guidelines on Employee Selection Procedures
behavior observation scales (BOS)
disparate treatment
50. A method that evaluates based on: 1. Knowledge 2. Accountability 3. Mental Activity (KAMA)
Hay profile method
safety needs
third-country nationals
hourly pay
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