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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Belief that things happen due to luck or chance.
red circle rates
external locus
protected classes
criminal sexual harassment
2. An appraisal temporal error when the evaluation is based upon the employee's most recent behavior.
hourly pay
Immigration Reform and Control Act
recency error
arbitrator
3. A pension plan in which the amount is specific.
Wagner Act (National Labor Relations Act)
defined contribution plan
defined benefit plan
strategic planning
4. Rating based on comparison than a standard.
mixed-standard rating scale
affirmative action
coercive sexual harassment
positive reinforcement
5. Pay according to the number of units produced.
internal selection
piecework pay
productivity
reductions-in-force (RIF)
6. The idea that people with authority are subject to reporting to superiors.
job simplification
unencouraged resignation
burnout
accountability
7. Official discrimination complaint to Equal Employment Opportunity Commission (EEOC) - filled by employee.
succession planning
Older Workers Benefit Protection Act (OWBPA)
non-cash compensation
charge form
8. Law that affects employers with one hundred or more employees and requires the employer to give advance notice of at least sixty days when a plant closing or mass layoff is planned.
customer appraisal
Worker Adjustment and Restraining Notification (WARN)
essay
discipline
9. Purposeful discrimination.
disparate treatment
job enlargement
unencouraged resignation
variable-ratio reinforcement
10. A leader who motivates people to transcend their personal interests for the good of the group; characterized by the ability to bring innovation.
transformational leader
management by objectives (MBO)
solicitation sexual harassment
learning organization
11. The second level of moral development in which people make decisions that conform to societal expectations. A characteristic of managers who encourage work collaboration.
positive discipline
extinction
job specifications
conventional moral development
12. A career path that is not sequentially interdependent but each of the jobs in the arrangement must be completed before one can advance to the next higher level.
behavior checklist
horizontal career path
criminal sexual harassment
labor agreement
13. An interview based on a set group of questions so to be compared answers across all candidates. Questions are asked based on job knowledge - job simulation - situational - and work willingness.
structured interview
moral rights ethical decision
non-cash compensation
Health Insurance Portability and Accountability Act (HIPAA)
14. An integrated knowledge within an organization that sets it out from the competition.
graphic rating scale
Davis-Bacon Act
Health Maintenance Organization (HMO)
core competencies
15. The degree in which an individual believes they have control of their fate.
locus control
coercive leadership
error of leniency or strictness
accountability
16. A code of moral principles and values that govern organizational behavior.
reward leadership
business ethics
internal locus
encouraged resignation
17. Teaching short-term skills. May be 'on-the-job' or 'off-the-job'.
training
Preferred Provider Organization (PPO)
authorization card
leadership
18. Leadership dependent upon one's position within the company.
Older Workers Benefit Protection Act (OWBPA)
job description
ethnocentrism
legitimate leadership
19. An organization that is participatory in problem solving - improving - and increasing capabilities.
learning organization
point system
transformational leader
results performance appraisal method
20. Services provided for workers to deal with problems that interfere with how they do their jobs.
Employee assistance programs (EAP)
hourly pay
Occupational Safety and Health Act (OSHA)
Walsh-Healy Act
21. A behavioral method that notes an unusual event that identifies superior or inferior performance by the employee.
pay for performance standard
critical incident
360-degree appraisal
Employee Retirement Income Security Act (ERISA)
22. Second level of Maslow's hierarchy. Includes security of body - employment - resources - morality - family - health - and posterity.
EEO-1 Report
Uniformed Services Employment and Reemployment Act
safety needs
piecework pay
23. A pension plan in which amount of benefits are based on how much is in their account at time of retirement.
employee involvement (EI) groups
whistleblowing
defined contribution plan
hygiene factors
24. Employment at home while communicating with the workplace by phone or fax or modem
strategic planning
orientation
whistleblowing
telecommuting
25. 1993. Applies to employers with fifty or more employees. Paternal and maternal leave covered under this act.
ethnorelativism
job classification system
stretch goal
Family and Medical Leave Act (FMLA)
26. Improvement of job efficiency by simplifying it.
job simplification
Family and Medical Leave Act (FMLA)
team appraisal
self-actualization
27. Third level of Maslow's hierarchy. Includes friendship - family - and interaction.
separations
employee involvement (EI) groups
coercive leadership
social needs
28. Reporting criminal activity to the government.
whistleblowing
McDonnell Douglas Test
telecommuting
disparate treatment
29. Bottom level of Maslow's hierarchy. Includes shelter - food - sleep - breaks - and compensation.
physiological needs
active listening
job analysis
expatriates
30. The combination of various appraisal systems to give the manager and employee the best view into the performance.
quid pro quo harassment
360-degree appraisal
whistleblowing
adverse impact
31. Performance appraisal that recognizes team accomplishement instead of individual performance - used by companies with a strong total quality management (TQM) emphasis.
team appraisal
401(k) savings plan
factor comparison system
cash balance pension plan
32. An intent to resign from a company that is typically expressed in written communication to the employee's manager.
accountability
job rotation
contrast effect
resignation
33. Rates performance of employee achievement of goals set by manager and the employee.
workforce diversity
consumer price index (CPI)
management by objectives (MBO)
human resource information system
34. Identification of future candidates for future anticipated vacancies.
contrast effect
succession planning
involuntary reduction
critical incident
35. Documents that contain the main information about hazardous material.
Material Safety Data Sheets (MSDS)
job rotation
succession planning
piecework pay
36. Long-term(5 years +) planning reserved for the highest levels of management.
strategic planning
physiological needs
repatriation
Consolidated Omnibus Budget Reconciliation Act (COBRA)
37. The survey of the wages paid to employees with similar skill sets in a labor market. The Bureau of Labor Statistics publishes a reliable one.
wage and salary survey
accountability
horizontal career path
employee involvement (EI) groups
38. Statement authorizing union to act as their representative.
authorization card
variable-ratio reinforcement
Material Safety Data Sheets (MSDS)
workforce diversity
39. The on-the-job method of development for new employees. May be formal or informal.
human resource planning
succession planning
managing workforce diversity
orientation
40. Organization of healthcare professionals that provide services on a prepaid basis; seen as lower quality to the employee.
Society for Human Resource Management
coercive sexual harassment
Health Maintenance Organization (HMO)
behavior checklist
41. Teaching long-term skills.
development
tell and sell appraisal interview
similar to me error
Occupational Safety and Health Act (OSHA)
42. Groups of employees who meet to resolve problems and improve the organization.
employee involvement (EI) groups
Age Discrimination in Employment Act
behavior checklist
job ranking system
43. Withdrawal of a reward.
extinction
internal locus
eustress
human resource planning
44. A group with mix of specialists that are assigned rather than voluntary membership.
internal selection
Health Maintenance Organization (HMO)
cafeteria plans
cross-functional team
45. Identifies the actions that should or should not be seen on the job - used mainly for developmental feedback..
wage curve
moral rights ethical decision
culture shock
behavioral performance appraisal method
46. 194-point questionnaire with five-point scale to determine the degree in which tasks are performed.
training
position analysis questionnaire (PAQ)
structured interview
individualistic ethical decision
47. When every desired behavior is reinforced; effective when the behavior is new.
functional job analysis (FJA)
referent power
position analysis questionnaire (PAQ)
continuous reinforcement
48. Causes loss of productivity - frustration - or depression.
burnout
labor agreement
authoritarian leadership type
fixed-interval reinforcement
49. A procedural document designed by the federal government to assist in hiring - promotion - transfer - demotion - dismissal - and referrals.
behavior observation scales (BOS)
Uniform Guidelines on Employee Selection Procedures
distributional errors
cafeteria plans
50. A use of motivators to increase satisfaction.
preconventional moral development
affirmative action
job enrichment
internal locus