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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. 1993. Applies to employers with fifty or more employees. Paternal and maternal leave covered under this act.
structured interview
employment-at-will
Family and Medical Leave Act (FMLA)
fixed-interval reinforcement
2. Teaching long-term skills.
reductions-in-force (RIF)
piecework pay
development
absenteeism
3. A decision based on total impartiality.
fast tracking
employment-at-will
tell and listen appraisal interview
justice ethical decision
4. To discipline by being effective - consistent - and applied to all equally. 1. Documentation of Misconduct 2. Investigative Interview 3. Application of Discipline
hot-stove approach
individualistic ethical decision
OSHA form 300
Hay profile method
5. 1926. Required employers to collectively bargain with unions. In 1936 - amended to include airlines.
core competencies
tell and sell appraisal interview
safety needs
Railway Labor Act
6. Identification of future candidates for future anticipated vacancies.
critical incident
succession planning
behavior checklist
moral rights ethical decision
7. Developed in response to a majority dominating the workforce.
involuntary reduction
Bona Fide Occupational Qualification (BFOQ)
affirmative action
training
8. The different conditions upon which someone leaves a company; may be voluntary or involuntary.
job analysis
leadership
justice ethical decision
separations
9. Causes loss of productivity - frustration - or depression.
cash balance pension plan
burnout
resignation
legitimate leadership
10. Pay based on skills and increased job knowledge. Also called skilled based or knowledge based pay.
safety needs
competence based pay
pay for performance standard
recency error
11. RIF that is composed of lay-offs - either across the board or through company reorganization that result in fewer available positions.
involuntary reduction
diversity awareness training
job specifications
recruiting
12. A leader who motivates people to transcend their personal interests for the good of the group; characterized by the ability to bring innovation.
factor comparison system
transformational leader
structured interview
orientation
13. Advancing to the next level in the minimum time required in the current position.
fast tracking
distress
error of leniency or strictness
Employee assistance programs (EAP)
14. The oldest and simplest job evaluation that is based on grouping the jobs based on their relative worth to one another; can only be used on a small number of jobs.
value-added compensation
job ranking system
extinction
job sharing
15. Belief that things happen due to their own responsibility.
internal locus
job simplification
Family and Medical Leave Act (FMLA)
value-added compensation
16. Host country natives that are employees. Usually is shifted to because it is cheaper - gives a good impression on locals - and no adjustment to culture.
transformational leader
internal locus
balance sheet approach
host country nationals
17. 1978. No discrimination based on pregnancy - childbirth - and related conditions.
Pregnancy Discrimination Act
punishment
manager/supervisor appraisal
contrast error
18. Various software programs that write job description and specifications based on job analysis.
development
constructive discharge
computerized job analysis
individualistic ethical decision
19. Bottom level of Maslow's hierarchy. Includes shelter - food - sleep - breaks - and compensation.
stretch goal
job enlargement
physiological needs
pluralism
20. When every desired behavior is reinforced; effective when the behavior is new.
workforce diversity
continuous reinforcement
authorization card
restricted policy
21. The act of returning to the country of origin after an international assignement.
recency error
repatriation
results performance appraisal method
positive discipline
22. A career path that is not sequentially interdependent but each of the jobs in the arrangement must be completed before one can advance to the next higher level.
management by objectives (MBO)
non-cash compensation
horizontal career path
Medical savings account (MSA)
23. An uncomfortable environment that interferes with job performance.
hostile environment
balance sheet approach
authorization card
Davis-Bacon Act
24. When some of the desired behavior is reinforced. Can be classified into four groups: fixed-interval - fixed-ratio - variable-interval - and variable-ratio.
partial reinforcement
team appraisal
pluralism
behaviorally anchored rating scale (BARS)
25. Includes the social environment of the workplace and informal work groups.
Supplemental unemployment benefits (SUBS)
informal factors
selection
cafeteria plans
26. A program that encourages employers to go beyond the minimum requirements outlined by OSHA. It includes three: 1. Star 2. Merit 3. Demonstration
values
voluntary protection program (VPP)
resignation
accountability
27. Rewards after a specific number of desired behaviors. Results in high or stable performance.
fixed-ratio reinforcement
job specifications
job classification system
whistleblowing
28. A communication of strong and weak points of the employee's performance - and then in which the employee responds with his feelings about the appraisal.
tell and listen appraisal interview
ego strength
physiological needs
silver handshake
29. A leader that has an ability to motivate employees to go beyond expectations; less predictable than transactional and embrace new ideas. Charismatic leaders are visionaries; they try to get others to see a better future and their participation in it.
active listening
EEO-1 Report
taskforce team
charismatic leader
30. Sexual harassment that is nonthreatening - but causes co-worker discomfort.
progressive discipline
stress interview
job enlargement
inappropriate sexual harassment
31. A step beyond tell and sell; stimulation of growth of the employee by discussing problems - needs - innovations - satisfactions - and dissatisfactions since last appraisal.
job rotation
whistleblowing
problem solving appraisal interview
peer appraisal
32. Sexual remarks or actions not targeted at a specific individual.
cash balance pension plan
compressed workweek
generalized sexual harassment
factor comparison system
33. Belief that things happen due to luck or chance.
cash balance pension plan
external locus
job rotation
hourly pay
34. Focus on the employee's achievements; less subjective - acceptable for employees and supervisors - link individual performance with organizational goals - encourage goal setting - and are good for reward and promotion decisions. However - time consum
behavior checklist
results performance appraisal method
Equal Pay Act
diversity awareness training
35. Performance appraisal that recognizes team accomplishement instead of individual performance - used by companies with a strong total quality management (TQM) emphasis.
democratic leadership type
cafeteria plans
team appraisal
union steward
36. An appraisal error based on biases of how the information is selected - evaluated - or organized.
temporal errors
self-actualization
succession planning
pay secrecy
37. A career path that is hiearchical in nature and consists of interdependent sequential jobs.
ethnorelativism
postconventional moral development
distress
vertical career path
38. 1994. Jobs are protected for those that go on short military service.
alternative resolution procedure (ARD)
recruiting
Wagner Act (National Labor Relations Act)
Uniformed Services Employment and Reemployment Act
39. A problem in evaluation due to being compared to someone previously evaluated.
referent power
alternative resolution procedure (ARD)
stretch goal
contrast effect
40. A decision that considers humanity's fundamental rights.
cash balance pension plan
moral rights ethical decision
job analysis
informal factors
41. Diversity as a result of acquisitions and mergers - which is a forced diversification of the workplace.
labor agreement
strategic diversity management
business ethics
laissez-faire leadership type
42. An appraisal temporal error when the evaluation is based upon the employee's most recent behavior.
wage and salary survey
recency error
external locus
reward leadership
43. The matching of people with future vacancies.
results performance appraisal method
repatriation
human resource planning
affirmative action
44. Union must represent union and nonunion members equally.
Age Discrimination in Employment Act
reductions-in-force (RIF)
fair representation
contrast effect
45. A leader that clarifies roles - initiates structure - provides rewards - and is considerate of employees; fair - hardworking - and tolerant; emphasizes job-oriented(not personal) needs.
hourly pay
transactional leader
behavior checklist
stretch goal
46. The rater checks statements on a list that he believes are characteristic of the employee.
selection
behavior checklist
human resource information system
employment-at-will
47. Groups of employees who meet to resolve problems and improve the organization.
employee involvement (EI) groups
Immigration Reform and Control Act
401(k) savings plan
job simplification
48. A method of moving the employee to different jobs for variety - designed to prevent boredom of repetitive tasks.
disparate treatment
job rotation
succession planning
external locus
49. Official discrimination complaint to Equal Employment Opportunity Commission (EEOC) - filled by employee.
trancenders
results performance appraisal method
job sharing
charge form
50. 1967. No discrimination based on ages of people over 40. No pressure for older to retire; no terminating only older employees when downsizing;
core competencies
Age Discrimination in Employment Act
Uniform Guidelines on Employee Selection Procedures
management by objectives (MBO)