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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Federal agencies and government contractors must comply with anti discrimination practices. Created the Office of Federal Contract Compliance Programs (OFCCP) to enforce this.
Executive Order 11246
behaviorally anchored rating scale (BARS)
strategic planning
job evaluation
2. The combination of various appraisal systems to give the manager and employee the best view into the performance.
third-country nationals
360-degree appraisal
coercive sexual harassment
legitimate leadership
3. A process to make the job more complex to improve the level of boredom of an oversimplified job.
stretch goal
job enlargement
quality circle
trancenders
4. Employment at home while communicating with the workplace by phone or fax or modem
discipline
diversity awareness training
wage and salary survey
telecommuting
5. Highest level of Maslow's hierarchy. Includes morality - creativity - spontaneity - problem solving - lack of prejudice - and acceptance of facts.
accountability
critical incident
self-actualization
Uniform Guidelines on Employee Selection Procedures
6. 1970. A law passed to attempt to reduce workplace injuries and illnesses. It's general area of responsibility are: 1.General Industry 2. Maritime 3. Construction 4. Agriculture
job analysis
Occupational Safety and Health Act (OSHA)
self-directed team
non-cash compensation
7. 1914. No forbidding the existence of a union.
cafeteria plans
computerized job analysis
Clayton Act
accountability
8. Seeking to minimize ethnocentrism and moving toward pluralism and ethnorelativism.
Norris-La Guardia Act
peer appraisal
problem solving appraisal interview
managing workforce diversity
9. A pension plan in which both employer and employee fund pensions.
contributory pension plan
Health Insurance Portability and Accountability Act (HIPAA)
pay grades
fixed-interval reinforcement
10. Third level of Maslow's hierarchy. Includes friendship - family - and interaction.
trait performance appraisal method
eustress
social needs
Long-term disability (LTD) insurance
11. Binding document with terms or conditions or rules.
self-directed team
labor agreement
authoritarian leadership type
Pregnancy Discrimination Act
12. A written description of the basic tasks - duties - minimum required experience - and responsibilities required of an employee holding a particular job.
job description
balanced scorecard (BSC)
Civil Rights Act
charismatic leader
13. Focus on the employee's achievements; less subjective - acceptable for employees and supervisors - link individual performance with organizational goals - encourage goal setting - and are good for reward and promotion decisions. However - time consum
results performance appraisal method
variable-interval reinforcement
temporal errors
postconventional moral development
14. Test used by courts to assess merits of prima facie case of disparate treatment when lacking evidence - requires plaintiff to show he: 1. belongs to protected group -2. has applied and is qualified - 3. was rejected despite qualifications - and 4. th
McDonnell Douglas Test
salary pay
managing workforce diversity
Older Workers Benefit Protection Act (OWBPA)
15. The act of returning to the country of origin after an international assignement.
cafeteria plans
wage curve
aptitude tests
repatriation
16. Guarantee of benefits - especially in pension plans.
third-country nationals
restricted policy
vesting
physiological needs
17. Evidence suggesting selection precludes members from protected classes.
Landrum-Griffin Act
partial reinforcement
restricted policy
internal locus
18. Flexible working hours that allow workers to choose start and end times.
justice ethical decision
flextime
piecework pay
essay
19. Improvement of job efficiency by simplifying it.
trait performance appraisal method
informal factors
job specifications
job simplification
20. Groups of employees who meet to resolve problems and improve the organization.
encouraged resignation
employee involvement (EI) groups
job rotation
reward leadership
21. The degree in which an individual believes they have control of their fate.
tell and sell appraisal interview
hot-stove approach
locus control
extinction
22. The second level of moral development in which people make decisions that conform to societal expectations. A characteristic of managers who encourage work collaboration.
conventional moral development
constructive discharge
piecework pay
voluntary protection program (VPP)
23. Reward given for desired behavior.
union steward
recruiting
positive reinforcement
aptitude tests
24. Services provided for workers to deal with problems that interfere with how they do their jobs.
development assignments
Employee assistance programs (EAP)
salary pay
employment-at-will
25. The idea that people with authority are subject to reporting to superiors.
accountability
contrast error
wage curve
active listening
26. Bottom level of Maslow's hierarchy. Includes shelter - food - sleep - breaks - and compensation.
Bona Fide Occupational Qualification (BFOQ)
physiological needs
tell and sell appraisal interview
reward leadership
27. Involves determining the type and number of individuals needed to get the job done.
cash compensation
skill-based pay
reductions-in-force (RIF)
job analysis
28. A code of moral principles and values that govern organizational behavior.
Hay profile method
business ethics
affirmative action
preconventional moral development
29. Not reporting to work.
pay grades
noncontributory pension plan
authorization card
absenteeism
30. Identification of future candidates for future anticipated vacancies.
extinction
arbitrator
salary pay
succession planning
31. A report companies with 100 or more employees must fill out annually to determine workforce composition.
hourly pay
Fair Labor Standards Act (FLSA)
EEO-1 Report
Age Discrimination in Employment Act
32. The survey of the wages paid to employees with similar skill sets in a labor market. The Bureau of Labor Statistics publishes a reliable one.
Older Workers Benefit Protection Act (OWBPA)
wage and salary survey
employment-at-will
job rotation
33. Payment rates above the pay range.
contrast effect
team appraisal
job enrichment
red circle rates
34. 1967. No discrimination based on ages of people over 40. No pressure for older to retire; no terminating only older employees when downsizing;
Age Discrimination in Employment Act
distress
progressive discipline
manager/supervisor appraisal
35. Consists of vertical scales for each dimension of employee's performance.
behaviorally anchored rating scale (BARS)
Health Maintenance Organization (HMO)
computerized job analysis
vertical career path
36. Only suitable defense against discrimination; postulates that age - religion - sex - or nationality is an actual qualification for the job. It does NOT cover race or color.
preconventional moral development
fixed-interval reinforcement
transactional leader
Bona Fide Occupational Qualification (BFOQ)
37. Encourages teamwork and knowledge transfer among employees.
legitimate leadership
job classification system
informal factors
development assignments
38. A medical insurance plan that the employer contributes to meet the needs of the individual's medical needs.
problem solving appraisal interview
third-country nationals
Medical savings account (MSA)
protected classes
39. An employer-created fund for laid off employees to draw from on top of unemployment benefits.
ethnocentrism
Supplemental unemployment benefits (SUBS)
vesting
Older Workers Benefit Protection Act (OWBPA)
40. 1932. Labor legislation that outlawed 'yellow dog' contracts and forbade federal courts from issuing injunctions to restrain strikes - boycotts - and peaceful picketing.
non-cash compensation
pay grades
Norris-La Guardia Act
charge form
41. A group with mix of specialists that are assigned rather than voluntary membership.
cross-functional team
encouraged resignation
Society for Human Resource Management
distributional errors
42. To discipline by being effective - consistent - and applied to all equally. 1. Documentation of Misconduct 2. Investigative Interview 3. Application of Discipline
Society for Human Resource Management
essay
reductions-in-force (RIF)
hot-stove approach
43. Different types of employee complaint resolution procedures.
alternative resolution procedure (ARD)
telecommuting
arbitrator
charismatic leader
44. Long-term(5 years +) planning reserved for the highest levels of management.
social contract ethical decision
strategic planning
flextime
coercive sexual harassment
45. The rater checks statements on a list that he believes are characteristic of the employee.
Occupational Safety and Health Act (OSHA)
constructive discharge
behavior checklist
pay grades
46. Quantitative approach to job analysis that assumes all parts of the job relate to data - people - and things.
Preferred Provider Organization (PPO)
Material Safety Data Sheets (MSDS)
functional job analysis (FJA)
employee involvement (EI) groups
47. A resignation in which an employee chooses to resign without provocation from the employer.
distress
unencouraged resignation
Hay profile method
leadership
48. Rating based on comparison than a standard.
mixed-standard rating scale
pay for performance standard
progressive discipline
union steward
49. Harmful stress that accompanies a feeling of insecurity.
recruiting
distress
internal locus
host country nationals
50. The process of screening - interviewing - and hiring individuals.
productivity
selection
skill-based pay
managing workforce diversity