SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A decision based on total impartiality.
process improvement team
error of central tendency
behavior checklist
justice ethical decision
2. Flexible working hours that allow workers to choose start and end times.
Equal Pay Act
active listening
flextime
recruiting
3. A decision based on existing norms.
burnout
labor agreement
point system
social contract ethical decision
4. The knowledge - skills - and abilities required for the job.
recruiting
progressive discipline
variable-ratio reinforcement
job specifications
5. Rates performance of employee achievement of goals set by manager and the employee.
internal locus
management by objectives (MBO)
reward leadership
postconventional moral development
6. Right for an employer to terminate an employee for no reason and for the employee to resign for the same.
preconventional moral development
employment-at-will
democratic leadership type
partial reinforcement
7. The degree in which an individual believes they have control of their fate.
vertical career path
Supplemental unemployment benefits (SUBS)
Society for Human Resource Management
locus control
8. A written description of the basic tasks - duties - minimum required experience - and responsibilities required of an employee holding a particular job.
job enlargement
job description
pay equity
Civil Rights Act
9. A decision based on the principle that the behavior that causes the greatest good for the most is ethical.
Wagner Act (National Labor Relations Act)
peer appraisal
utilitarian ethical decision
physiological needs
10. Not reporting to work.
job classification system
absenteeism
voluntary protection program (VPP)
burnout
11. 1972. Extended Civil Rights Title VII to government workers.
Clayton Act
Executive Order 11246
coercive sexual harassment
Equal Employment Opportunity Act
12. Various software programs that write job description and specifications based on job analysis.
computerized job analysis
behavior observation scales (BOS)
negative reinforcement
Norris-La Guardia Act
13. A pay attached to acquiring new knowledge or skills.
skill-based pay
401(k) savings plan
Railway Labor Act
unencouraged resignation
14. Quantitative approach to job analysis that assumes all parts of the job relate to data - people - and things.
temporal errors
functional job analysis (FJA)
equal employment opportunity (EEO) laws
resignation
15. Cost of living that measures the average prices of products and services over time.
fair representation
critical incident
consumer price index (CPI)
partial reinforcement
16. Identification of future candidates for future anticipated vacancies.
reward leadership
transformational leader
Norris-La Guardia Act
succession planning
17. Laws that prevent discrimination in the workplace.
Civil Rights Act
equal employment opportunity (EEO) laws
conventional moral development
charismatic leader
18. An interview based on a set group of questions so to be compared answers across all candidates. Questions are asked based on job knowledge - job simulation - situational - and work willingness.
values
discipline
structured interview
transactional leader
19. The survey of the wages paid to employees with similar skill sets in a labor market. The Bureau of Labor Statistics publishes a reliable one.
wage and salary survey
hostile environment
succession planning
error of leniency or strictness
20. A behavioral method that notes an unusual event that identifies superior or inferior performance by the employee.
McDonnell Douglas Test
Bona Fide Occupational Qualification (BFOQ)
critical incident
expatriates
21. Encourages teamwork and knowledge transfer among employees.
subordinate appraisal
orientation
development assignments
active listening
22. Second level of Maslow's hierarchy. Includes security of body - employment - resources - morality - family - health - and posterity.
non-cash compensation
criminal sexual harassment
safety needs
distributional errors
23. Harmful stress that accompanies a feeling of insecurity.
four-fifths rule
selection
distress
job analysis
24. 1932. Labor legislation that outlawed 'yellow dog' contracts and forbade federal courts from issuing injunctions to restrain strikes - boycotts - and peaceful picketing.
defined contribution plan
Norris-La Guardia Act
employment-at-will
Uniformed Services Employment and Reemployment Act
25. An organization that has generated a list of recommendation for executing an effective diversity initiative.
active listening
Davis-Bacon Act
protected classes
Society for Human Resource Management
26. Group assigned with improving quality.
computerized job analysis
team appraisal
process improvement team
managing workforce diversity
27. Compensation tied to a reward for effort and performance.
OSHA form 300
hostile environment
wage curve
pay for performance standard
28. Rating based on having certain characteristics.
selection
aptitude tests
graphic rating scale
Walsh-Healy Act
29. Compensation system that equals American money to foreign money on terms of purchasing power.
stress interview
internal selection
balance sheet approach
negative reinforcement
30. Rejection of a higher percentage of protected classes for employment; unintentional discrimination.
Preferred Provider Organization (PPO)
Employee Retirement Income Security Act (ERISA)
adverse impact
value-added compensation
31. A neutral third party that will make the binding decision between both parties.
behavior checklist
arbitrator
Norris-La Guardia Act
voluntary reduction
32. Group of healthcare providers that guarantee lower healthcare costs to the employer; seen as a higher quality to the employee.
defined contribution plan
structured interview
human resource planning
Preferred Provider Organization (PPO)
33. The ability to influence people to achieve goals for the organization.
disparate treatment
Taft-Hartley Act (Labor Management Relations Act)
virtual team
leadership
34. Act that provides individuals and dependents who may lose medical coverage with opportunity to pay to continue coverage.
generalized sexual harassment
Consolidated Omnibus Budget Reconciliation Act (COBRA)
host country nationals
job rotation
35. Means that people employed in an organization represent different cultural groups and human qualities.
Walsh-Healy Act
Landrum-Griffin Act
workforce diversity
OSHA form 300
36. A report companies with 100 or more employees must fill out annually to determine workforce composition.
EEO-1 Report
repatriation
tell and listen appraisal interview
fixed-ratio reinforcement
37. The third level of moral development in which people make decisions based on internalized principles - beliefs - and values. A characteristic of managers that encourage to think for themselves and engage in moral reasoning.
internal locus
team appraisal
postconventional moral development
constructive discharge
38. A procedural document designed by the federal government to assist in hiring - promotion - transfer - demotion - dismissal - and referrals.
strategic planning
Uniform Guidelines on Employee Selection Procedures
Clayton Act
Occupational Safety and Health Act (OSHA)
39. Defining the characteristics that the organization feels would be a good fit for the vacancies. To recruit - an organization must conduct job analysis - provide a job description - and give job specification.
managing workforce diversity
self-appraisal
recruiting
career path
40. An interview that may have no format at all or have open ended questions - but makes it difficult to compare candidates.
union steward
wage and salary survey
unstructured interview
graphic rating scale
41. RIF that is composed of lay-offs - either across the board or through company reorganization that result in fewer available positions.
involuntary reduction
legitimate leadership
cash compensation
position analysis questionnaire (PAQ)
42. Binding document with terms or conditions or rules.
trancenders
ethnorelativism
labor agreement
job enlargement
43. A pension plan in which amount of benefits are based on how much is in their account at time of retirement.
aptitude tests
recruiting
critical incident
defined contribution plan
44. Helps manager translate measurement framework from strategic to operational goals.
McDonnell Douglas Test
balanced scorecard (BSC)
Walsh-Healy Act
equal employment opportunity (EEO) laws
45. 1994. Jobs are protected for those that go on short military service.
physiological needs
pay for performance standard
Uniformed Services Employment and Reemployment Act
subordinate appraisal
46. Selection of the minority is less than 80 percent of the time - used as a rule of thumb in determining adverse impact.
behavior checklist
four-fifths rule
quality circle
job analysis
47. An early retirement incentive in a form of a cash bonus or increased pension.
silver handshake
pay grades
strategic diversity management
taskforce team
48. A leader who works to fulfill subordinates' needs and goals as well as to achieve the organization's larger mission; the needs of others are placed above the leader's own needs.
servant leader
Railway Labor Act
moral rights ethical decision
red circle rates
49. Method that determines the relative worth of jobs.
job evaluation
Hay profile method
ethnorelativism
reward leadership
50. A leader who motivates people to transcend their personal interests for the good of the group; characterized by the ability to bring innovation.
peer appraisal
transformational leader
succession planning
job specifications