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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. An appraisal distributional error where the appraiser gives their employees unusually high or low marks.
taskforce team
error of leniency or strictness
Older Workers Benefit Protection Act (OWBPA)
workforce diversity
2. 1974. Main federal legislation responsible for controlling employee benefit and retirement plans.
Employee Retirement Income Security Act (ERISA)
essay
red circle rates
external locus
3. The first level of moral development - in which people make decisions based on selfish reasons; concerned only with external rewards or punishments. A characteristic of managers with authoritarian and coercive styles.
coercive leadership
involuntary reduction
preconventional moral development
punishment
4. Flexible working hours that allow workers to choose start and end times.
safety needs
flextime
360-degree appraisal
subordinate appraisal
5. Evaluation based on factor-by-factor of development and comparison. Comparison against key jobs within the organization.
discipline
manager/supervisor appraisal
factor comparison system
Preferred Provider Organization (PPO)
6. Positive stress that makes some strive to accomplish something.
mixed-standard rating scale
process improvement team
democratic leadership type
eustress
7. A career path that is not sequentially interdependent but each of the jobs in the arrangement must be completed before one can advance to the next higher level.
conventional moral development
social needs
horizontal career path
red circle rates
8. Requires the rater to choose from statements that best describe the employee's output.
development
forced-choice
recruiting
restricted policy
9. 1964 - amended in 1972 - 1991 - and 1994. Broadest and most significant law affecting employment opportunity rights.
business ethics
reductions-in-force (RIF)
Civil Rights Act
unencouraged resignation
10. Selection of the minority is less than 80 percent of the time - used as a rule of thumb in determining adverse impact.
burnout
four-fifths rule
authoritarian leadership type
motivators
11. When twelve months have been worked at an employer with health insurance - a worker can transfer to another employer with no regard to preexisting conditions.
point system
Health Insurance Portability and Accountability Act (HIPAA)
fair representation
peer appraisal
12. A code of moral principles and values that govern organizational behavior.
business ethics
critical incident
ethnorelativism
strategic planning
13. Hands-off approach over all decision-making without any further involvement unless asked to participate.
job evaluation
laissez-faire leadership type
whistleblowing
host country nationals
14. When some of the desired behavior is reinforced. Can be classified into four groups: fixed-interval - fixed-ratio - variable-interval - and variable-ratio.
job rotation
union steward
manager/supervisor appraisal
partial reinforcement
15. Pay is the same each pay period regardless of hours worked.
Americans with Disabilities Act (ADA)
management by objectives (MBO)
salary pay
Equal Employment Opportunity Act
16. Official discrimination complaint to Equal Employment Opportunity Commission (EEOC) - filled by employee.
union steward
charge form
OSHA form 300
variable-ratio reinforcement
17. Withdrawal of a reward.
trancenders
flextime
extinction
quid pro quo harassment
18. A group of 6-12 that meet regularly to discuss organizational issues.
team appraisal
succession planning
job rotation
quality circle
19. An appraisal temporal error in which the appraiser inflates the evaluation because of a mutual connection.
similar to me error
affirmative action
pluralism
job rotation
20. Systems that provide data for Human Resource control and decision making.
Americans with Disabilities Act (ADA)
locus control
human resource information system
aptitude tests
21. A communication of strong and weak points of the employee's performance - and then in which the employee responds with his feelings about the appraisal.
job enlargement
business ethics
job ranking system
tell and listen appraisal interview
22. A step beyond tell and sell; stimulation of growth of the employee by discussing problems - needs - innovations - satisfactions - and dissatisfactions since last appraisal.
democratic leadership type
partial reinforcement
affirmative action
problem solving appraisal interview
23. The combination of various appraisal systems to give the manager and employee the best view into the performance.
voluntary reduction
pay equity
360-degree appraisal
pay grades
24. An appraisal error based on biases of how the information is selected - evaluated - or organized.
temporal errors
vesting
hot-stove approach
Age Discrimination in Employment Act
25. A medical insurance plan that the employer contributes to meet the needs of the individual's medical needs.
balanced scorecard (BSC)
Uniform Guidelines on Employee Selection Procedures
trait performance appraisal method
Medical savings account (MSA)
26. Discipline focused on early correcion of employee misconduct. 1. Conference between employee and supervisor. 2. Second conference when solution did not work 3. Decision-making leave (paid leave)
positive discipline
error of leniency or strictness
coercive sexual harassment
accountability
27. An attempt by the employer to alter the behavior of the employee by persuasion and motivational incentives.
stretch goal
Hay profile method
tell and sell appraisal interview
strategic diversity management
28. Understanding the duties of the job.
job analysis
negative reinforcement
behavior checklist
career path
29. Employment at home while communicating with the workplace by phone or fax or modem
critical incident method
telecommuting
negative reinforcement
whistleblowing
30. A pension plan in which both employer and employee fund pensions.
contributory pension plan
coercive sexual harassment
transactional leader
external locus
31. Reward given for desired behavior.
equal employment opportunity (EEO) laws
Supplemental unemployment benefits (SUBS)
positive reinforcement
authoritarian leadership type
32. Means that people employed in an organization represent different cultural groups and human qualities.
behavior observation scales (BOS)
development assignments
workforce diversity
critical incident
33. A pension plan in which amount of benefits are based on how much is in their account at time of retirement.
Pregnancy Discrimination Act
defined contribution plan
pluralism
ethnocentrism
34. 1972. Extended Civil Rights Title VII to government workers.
Equal Employment Opportunity Act
criminal sexual harassment
broadbanding
strategic planning
35. 1936. Responsible for prevailing minimum wage in a locality. Regular working hours identified as 8 per day and 40 per week; and time and a half for additional; no employment for convicts and children.
hostile environment
motivators
Walsh-Healy Act
functional job analysis (FJA)
36. Giving something unpleasant for an undesired behavior.
silver handshake
core competencies
Wagner Act (National Labor Relations Act)
punishment
37. Test that measure what a person can do right now.
Consolidated Omnibus Budget Reconciliation Act (COBRA)
achievement test
legitimate leadership
selection
38. A problem in appraisal in which an employee is given the same grade on all dimensions based on a few attributes.
essay
punishment
halo effect
stress interview
39. Pay based on skills and increased job knowledge. Also called skilled based or knowledge based pay.
laissez-faire leadership type
cross-functional team
competence based pay
error of central tendency
40. 1935. Referred to as the Magna Carta of Labor. Guarantees the right to form labor movements.
values
learning organization
Wagner Act (National Labor Relations Act)
job enrichment
41. Quantitative job evaluation that determines the value based on the points assigned to it; uses the point manual.
virtual team
point system
voluntary reduction
accountability
42. The act of returning to the country of origin after an international assignement.
repatriation
employee involvement (EI) groups
Preferred Provider Organization (PPO)
quality circle
43. Act that amended age discrimination in employment to include all employee benefits; also provided terminated employees with time to consider group termination or retirement programs and consult an attorney.
position analysis questionnaire (PAQ)
core competencies
taskforce team
Older Workers Benefit Protection Act (OWBPA)
44. A flexible benefit plan for the employee - letting them choose the benefits best suited to their personal needs and situation.
EEO-1 Report
negative reinforcement
preconventional moral development
cafeteria plans
45. The third level of moral development in which people make decisions based on internalized principles - beliefs - and values. A characteristic of managers that encourage to think for themselves and engage in moral reasoning.
postconventional moral development
Family and Medical Leave Act (FMLA)
democratic leadership type
telecommuting
46. Federal agencies and government contractors must comply with anti discrimination practices. Created the Office of Federal Contract Compliance Programs (OFCCP) to enforce this.
aptitude tests
Executive Order 11246
hygiene factors
ego strength
47. A procedural document designed by the federal government to assist in hiring - promotion - transfer - demotion - dismissal - and referrals.
orientation
Uniform Guidelines on Employee Selection Procedures
job analysis
physiological needs
48. An appraisal temporal error when the employee is compared to someone previously rated and not independently.
Medical savings account (MSA)
OSHA form 300
contrast error
unencouraged resignation
49. Hiring through searching and evaluating internal job postings and existing employee files.
internal selection
postconventional moral development
Medical savings account (MSA)
encouraged resignation
50. A pension plan in which the main source of retirement funds today - some employers will match contributions to a certain percentage.
Long-term disability (LTD) insurance
problem solving appraisal interview
unstructured interview
401(k) savings plan