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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Theory Z people - those that have reached the self-actualization phase.
competence based pay
trancenders
constructive discharge
temporal errors
2. Law that affects employers with one hundred or more employees and requires the employer to give advance notice of at least sixty days when a plant closing or mass layoff is planned.
point system
OSHA form 300
Worker Adjustment and Restraining Notification (WARN)
hygiene factors
3. Compensation useful in advancing organizational goals.
cross-functional team
value-added compensation
forced-choice
mixed-standard rating scale
4. A pension plan in which only the employer funds pensions.
noncontributory pension plan
business ethics
functional job analysis (FJA)
eustress
5. Requires the rater to choose from statements that best describe the employee's output.
pay equity
job specifications
forced-choice
salary pay
6. Highest level of Maslow's hierarchy. Includes morality - creativity - spontaneity - problem solving - lack of prejudice - and acceptance of facts.
subordinate appraisal
legitimate leadership
self-actualization
consumer price index (CPI)
7. A flexible benefit plan for the employee - letting them choose the benefits best suited to their personal needs and situation.
career plateauing
cafeteria plans
behavioral performance appraisal method
job ranking system
8. 1974. Main federal legislation responsible for controlling employee benefit and retirement plans.
Employee Retirement Income Security Act (ERISA)
job sharing
defined contribution plan
project team
9. Pay by the hour.
laissez-faire leadership type
red circle rates
hourly pay
error of central tendency
10. The third level of moral development in which people make decisions based on internalized principles - beliefs - and values. A characteristic of managers that encourage to think for themselves and engage in moral reasoning.
OSHA form 300
contrast effect
postconventional moral development
job enlargement
11. Fourth level of Maslow's hierarchy. Includes self-esteem - confidence - achievement - respect of and by others.
essay
OSHA form 300
esteem needs
third-country nationals
12. An uncomfortable environment that interferes with job performance.
host country nationals
hostile environment
voluntary reduction
unencouraged resignation
13. Removal of something unpleasant for desire behavior.
customer appraisal
negative reinforcement
democratic leadership type
fast tracking
14. Laws that prevent discrimination in the workplace.
cross-functional team
equal employment opportunity (EEO) laws
contributory pension plan
wage and salary survey
15. Idea that all cultures are inherently equal.
locus control
ethnorelativism
four-fifths rule
union steward
16. A pension plan in which the amount is specific.
defined benefit plan
career path
Davis-Bacon Act
ego strength
17. RIF that include some type of severance pay and extension of benefits for a predetermined period of time.
laissez-faire leadership type
non-cash compensation
voluntary reduction
Bona Fide Occupational Qualification (BFOQ)
18. Rewards according to random times. Results in moderately high and stable performance.
process improvement team
management by objectives (MBO)
learning organization
variable-interval reinforcement
19. An interview that places the applicant in a simulated high stress setting to interview the candidate.
utilitarian ethical decision
legitimate leadership
stress interview
behavioral performance appraisal method
20. Home country nationals that are employees who live and work in a different country than their own.
skill-based pay
trancenders
diversity awareness training
expatriates
21. 1964 - amended in 1972 - 1991 - and 1994. Broadest and most significant law affecting employment opportunity rights.
pluralism
Civil Rights Act
error of leniency or strictness
behaviorally anchored rating scale (BARS)
22. The different conditions upon which someone leaves a company; may be voluntary or involuntary.
repatriation
burnout
separations
managing workforce diversity
23. 1967. No discrimination based on ages of people over 40. No pressure for older to retire; no terminating only older employees when downsizing;
coercive leadership
Age Discrimination in Employment Act
variable-ratio reinforcement
balanced scorecard (BSC)
24. Guarantee of benefits - especially in pension plans.
distress
trancenders
vesting
forced-choice
25. A personal disorientation when experiencing an unfamiliar way of life.
culture shock
solicitation sexual harassment
core competencies
accountability
26. A leader that clarifies roles - initiates structure - provides rewards - and is considerate of employees; fair - hardworking - and tolerant; emphasizes job-oriented(not personal) needs.
separations
union steward
resignation
transactional leader
27. Hands-off approach over all decision-making without any further involvement unless asked to participate.
safety needs
broadbanding
Medical savings account (MSA)
laissez-faire leadership type
28. The curve in the scattergram that identifies the worth of jobs and wages.
charismatic leader
behaviorally anchored rating scale (BARS)
positive discipline
wage curve
29. Improvement of job efficiency by simplifying it.
active listening
job simplification
laissez-faire leadership type
temporal errors
30. Reporting criminal activity to the government.
career plateauing
position analysis questionnaire (PAQ)
whistleblowing
Age Discrimination in Employment Act
31. An intent to resign from a company that is typically expressed in written communication to the employee's manager.
resignation
pluralism
culture shock
active listening
32. Threat of power in order to convince someone to engage in sexual activity.
Hay profile method
coercive sexual harassment
error of leniency or strictness
project team
33. Includes the social environment of the workplace and informal work groups.
pay grades
behavior observation scales (BOS)
coercive sexual harassment
informal factors
34. Sexual harassment that is nonthreatening - but causes co-worker discomfort.
vertical career path
contrast effect
conventional moral development
inappropriate sexual harassment
35. The on-the-job method of development for new employees. May be formal or informal.
recency error
authorization card
orientation
pluralism
36. A method that evaluates based on: 1. Knowledge 2. Accountability 3. Mental Activity (KAMA)
self-actualization
continuous reinforcement
Employee assistance programs (EAP)
Hay profile method
37. A leader who works to fulfill subordinates' needs and goals as well as to achieve the organization's larger mission; the needs of others are placed above the leader's own needs.
recruiting
servant leader
whistleblowing
resignation
38. Unpaid union official that represents the employees when dealing with management.
preconventional moral development
union steward
negative reinforcement
arbitrator
39. Characterized by an open-line communication between workers and management; values team-input - and facilitates group cooperation without being overly active within the group.
progressive discipline
critical incident
democratic leadership type
silver handshake
40. Harassment based on employment decisions; an economic or position consequence for noncompliance.
balanced scorecard (BSC)
development assignments
taskforce team
quid pro quo harassment
41. Belief that things happen due to luck or chance.
external locus
401(k) savings plan
servant leader
silver handshake
42. Advancing to the next level in the minimum time required in the current position.
fast tracking
extinction
contrast effect
customer appraisal
43. Performance appraisal that seeks evaluation from internal and external customers.
ego strength
customer appraisal
trait performance appraisal method
telecommuting
44. Different types of employee complaint resolution procedures.
servant leader
alternative resolution procedure (ARD)
Supplemental unemployment benefits (SUBS)
human resource information system
45. Team formed to solve a major organizational issue.
coercive leadership
four-fifths rule
active listening
taskforce team
46. When some of the desired behavior is reinforced. Can be classified into four groups: fixed-interval - fixed-ratio - variable-interval - and variable-ratio.
trait performance appraisal method
characteristics model
partial reinforcement
transactional leader
47. Discipline based on corrective measures of increasing degree. Most commonly used. 1. Oral Warning 2. Written Warning 3. Suspension without Pay 4. Discharge
process improvement team
progressive discipline
social needs
achievement test
48. Statement authorizing union to act as their representative.
Americans with Disabilities Act (ADA)
leadership
authorization card
extinction
49. The second level of moral development in which people make decisions that conform to societal expectations. A characteristic of managers who encourage work collaboration.
solicitation sexual harassment
conventional moral development
Employee assistance programs (EAP)
physiological needs
50. Rewards according to a random number of behaviors. Results in very high performance.
transactional leader
variable-ratio reinforcement
trancenders
employment-at-will