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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. An appraisal error involving groups of ratings given to employees.
pay secrecy
distributional errors
cross-functional team
involuntary reduction
2. Bottom level of Maslow's hierarchy. Includes shelter - food - sleep - breaks - and compensation.
360-degree appraisal
virtual team
results performance appraisal method
physiological needs
3. A decision based on existing norms.
job sharing
partial reinforcement
social contract ethical decision
McDonnell Douglas Test
4. Theory Z people - those that have reached the self-actualization phase.
Age Discrimination in Employment Act
job analysis
critical incident
trancenders
5. A decision based on the long-term interests of an individual.
discipline
individualistic ethical decision
internal locus
competence based pay
6. Compensation useful in advancing organizational goals.
value-added compensation
career path
involuntary reduction
balance sheet approach
7. Giving something unpleasant for an undesired behavior.
punishment
tell and listen appraisal interview
ethnocentrism
fixed-ratio reinforcement
8. Teaching short-term skills. May be 'on-the-job' or 'off-the-job'.
continuous reinforcement
reward leadership
training
charismatic leader
9. A resignation in which an employee chooses to resign without provocation from the employer.
charismatic leader
Bona Fide Occupational Qualification (BFOQ)
unencouraged resignation
compressed workweek
10. Rewards according to a specific time interval. Results in average and irregular performance.
Family and Medical Leave Act (FMLA)
fixed-interval reinforcement
job simplification
conventional moral development
11. An appraisal temporal error when the evaluation is based upon the employee's most recent behavior.
productivity
discipline
eustress
recency error
12. 1986. Used to control the hiring - recruiting - or referring of people not eligible to work in the US. Uses the form I-9.
arbitrator
Railway Labor Act
virtual team
Immigration Reform and Control Act
13. Power derived from the degree in which one is admired and people want to emulate them.
ethnocentrism
referent power
employee involvement (EI) groups
fixed-ratio reinforcement
14. Highly trained workers that are a group that perform interdependent tasks.
self-directed team
retirement
job enrichment
ego strength
15. The combination of various appraisal systems to give the manager and employee the best view into the performance.
coercive leadership
virtual team
360-degree appraisal
accountability
16. Identification of future candidates for future anticipated vacancies.
succession planning
hostile environment
moral rights ethical decision
behavior observation scales (BOS)
17. The third level of moral development in which people make decisions based on internalized principles - beliefs - and values. A characteristic of managers that encourage to think for themselves and engage in moral reasoning.
computerized job analysis
postconventional moral development
pay equity
generalized sexual harassment
18. Law that affects employers with one hundred or more employees and requires the employer to give advance notice of at least sixty days when a plant closing or mass layoff is planned.
ethnorelativism
Davis-Bacon Act
360-degree appraisal
Worker Adjustment and Restraining Notification (WARN)
19. Withdrawal of a reward.
structured interview
conventional moral development
ethnorelativism
extinction
20. An appraisal temporal error when the employee is compared to someone previously rated and not independently.
quality circle
culture shock
contrast error
Executive Order 11246
21. Groups of jobs within a class that are paid the same. Used by the federal government.
similar to me error
pluralism
pay grades
safety needs
22. Power based on individual expertise.
business ethics
Occupational Safety and Health Act (OSHA)
external locus
expert power
23. To discipline by being effective - consistent - and applied to all equally. 1. Documentation of Misconduct 2. Investigative Interview 3. Application of Discipline
values
virtual team
negative reinforcement
hot-stove approach
24. Employment at home while communicating with the workplace by phone or fax or modem
cafeteria plans
telecommuting
Americans with Disabilities Act (ADA)
burnout
25. The process of screening - interviewing - and hiring individuals.
constructive discharge
third-country nationals
behaviorally anchored rating scale (BARS)
selection
26. A behavioral method that notes an unusual event that identifies superior or inferior performance by the employee.
critical incident
ethnorelativism
Preferred Provider Organization (PPO)
utilitarian ethical decision
27. Measures the frequency of observed behavior.
contributory pension plan
behavior observation scales (BOS)
positive reinforcement
behavioral performance appraisal method
28. Leadership dependent upon one's position within the company.
legitimate leadership
broadbanding
variable-interval reinforcement
customer appraisal
29. A problem in evaluation due to being compared to someone previously evaluated.
coercive leadership
forced-choice
job analysis
contrast effect
30. A pay attached to acquiring new knowledge or skills.
retirement
core competencies
virtual team
skill-based pay
31. A code of moral principles and values that govern organizational behavior.
separations
inappropriate sexual harassment
business ethics
resignation
32. A pension plan in which both employer and employee fund pensions.
mixed-standard rating scale
contributory pension plan
continuous reinforcement
recruiting
33. Group of healthcare providers that guarantee lower healthcare costs to the employer; seen as a higher quality to the employee.
business ethics
Preferred Provider Organization (PPO)
project team
problem solving appraisal interview
34. A written description of the basic tasks - duties - minimum required experience - and responsibilities required of an employee holding a particular job.
referent power
job description
Worker Adjustment and Restraining Notification (WARN)
project team
35. Belief that one culture is superior to another.
Civil Rights Act
Occupational Safety and Health Act (OSHA)
Clayton Act
ethnocentrism
36. An attempt by the employer to alter the behavior of the employee by persuasion and motivational incentives.
strategic diversity management
Uniform Guidelines on Employee Selection Procedures
tell and sell appraisal interview
achievement test
37. Not reporting to work.
positive discipline
absenteeism
transactional leader
coercive leadership
38. An appraisal temporal error in which the appraiser inflates the evaluation because of a mutual connection.
Civil Rights Act
preconventional moral development
negative reinforcement
similar to me error
39. Organization of healthcare professionals that provide services on a prepaid basis; seen as lower quality to the employee.
aptitude tests
Health Maintenance Organization (HMO)
Supplemental unemployment benefits (SUBS)
voluntary reduction
40. Purposeful discrimination.
workforce diversity
Taft-Hartley Act (Labor Management Relations Act)
Consolidated Omnibus Budget Reconciliation Act (COBRA)
disparate treatment
41. The rater checks statements on a list that he believes are characteristic of the employee.
Health Insurance Portability and Accountability Act (HIPAA)
behavior checklist
wage curve
physiological needs
42. When every desired behavior is reinforced; effective when the behavior is new.
continuous reinforcement
behavioral performance appraisal method
characteristics model
hygiene factors
43. The survey of the wages paid to employees with similar skill sets in a labor market. The Bureau of Labor Statistics publishes a reliable one.
authoritarian leadership type
charismatic leader
wage and salary survey
expatriates
44. Sexual harassment that uses rewards; potential for criminal prosecution.
job ranking system
similar to me error
justice ethical decision
solicitation sexual harassment
45. Causes loss of productivity - frustration - or depression.
alternative resolution procedure (ARD)
contrast effect
401(k) savings plan
burnout
46. Second level of Maslow's hierarchy. Includes security of body - employment - resources - morality - family - health - and posterity.
job rotation
internal selection
safety needs
ethnocentrism
47. Separation that is typically planned well in advanced - and are well received - celebratory occasions.
self-actualization
pay for performance standard
retirement
whistleblowing
48. A concept Richard Hackman and Greg Oldham formulated after researching job design - focusing on three main parts: core job dimensions - critical psychological states - and employee growth need.
voluntary reduction
characteristics model
wage and salary survey
whistleblowing
49. 1994. Jobs are protected for those that go on short military service.
Uniformed Services Employment and Reemployment Act
compressed workweek
union steward
individualistic ethical decision
50. An integrated knowledge within an organization that sets it out from the competition.
core competencies
Health Insurance Portability and Accountability Act (HIPAA)
Employee Retirement Income Security Act (ERISA)
Preferred Provider Organization (PPO)