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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The degree in which an individual believes they have control of their fate.
error of central tendency
Taft-Hartley Act (Labor Management Relations Act)
team appraisal
locus control
2. Services provided for workers to deal with problems that interfere with how they do their jobs.
cafeteria plans
Norris-La Guardia Act
locus control
Employee assistance programs (EAP)
3. Requires the rater to choose from statements that best describe the employee's output.
continuous reinforcement
forced-choice
Supplemental unemployment benefits (SUBS)
subordinate appraisal
4. Listening to understand without judgment.
orientation
essay
active listening
selection
5. 1972. Extended Civil Rights Title VII to government workers.
Equal Employment Opportunity Act
strategic diversity management
preconventional moral development
pay equity
6. A medical insurance plan that the employer contributes to meet the needs of the individual's medical needs.
Medical savings account (MSA)
job analysis
disparate treatment
stress interview
7. Act that provides individuals and dependents who may lose medical coverage with opportunity to pay to continue coverage.
Wagner Act (National Labor Relations Act)
resignation
Consolidated Omnibus Budget Reconciliation Act (COBRA)
charismatic leader
8. Method of performance measurement based on managers' records of specific examples of the employee acting in ways that are either effective or ineffective.
critical incident method
problem solving appraisal interview
hot-stove approach
Occupational Safety and Health Act (OSHA)
9. Withdrawal of a reward.
error of leniency or strictness
variable-interval reinforcement
extinction
Worker Adjustment and Restraining Notification (WARN)
10. A process to make the job more complex to improve the level of boredom of an oversimplified job.
job enlargement
voluntary protection program (VPP)
Civil Rights Act
pay secrecy
11. A leader that has an ability to motivate employees to go beyond expectations; less predictable than transactional and embrace new ideas. Charismatic leaders are visionaries; they try to get others to see a better future and their participation in it.
Taft-Hartley Act (Labor Management Relations Act)
charismatic leader
job enrichment
career path
12. A decision based on total impartiality.
justice ethical decision
job classification system
unstructured interview
referent power
13. 1993. Applies to employers with fifty or more employees. Paternal and maternal leave covered under this act.
culture shock
Family and Medical Leave Act (FMLA)
team appraisal
halo effect
14. 1932. Labor legislation that outlawed 'yellow dog' contracts and forbade federal courts from issuing injunctions to restrain strikes - boycotts - and peaceful picketing.
Fair Labor Standards Act (FLSA)
distributional errors
conventional moral development
Norris-La Guardia Act
15. Performance appraisal by an employee of their superior. Usually evaluates on leadership - oral communication - delegation of authority - coordination of team efforts - and interest in subordinates.
Worker Adjustment and Restraining Notification (WARN)
subordinate appraisal
internal locus
protected classes
16. Highest level of Maslow's hierarchy. Includes morality - creativity - spontaneity - problem solving - lack of prejudice - and acceptance of facts.
locus control
achievement test
self-actualization
transformational leader
17. An uncomfortable environment that interferes with job performance.
hostile environment
democratic leadership type
union steward
labor agreement
18. Defining the characteristics that the organization feels would be a good fit for the vacancies. To recruit - an organization must conduct job analysis - provide a job description - and give job specification.
hourly pay
reward leadership
internal selection
recruiting
19. 1. Treatment that punishes 2. Orderly behavior in an organization 3. Training that corrects undesirable behavior and develops self control
defined contribution plan
criminal sexual harassment
job specifications
discipline
20. A written description of the basic tasks - duties - minimum required experience - and responsibilities required of an employee holding a particular job.
critical incident method
job description
balanced scorecard (BSC)
tell and sell appraisal interview
21. When twelve months have been worked at an employer with health insurance - a worker can transfer to another employer with no regard to preexisting conditions.
cross-functional team
Health Insurance Portability and Accountability Act (HIPAA)
training
justice ethical decision
22. The combination of various appraisal systems to give the manager and employee the best view into the performance.
Health Maintenance Organization (HMO)
Hay profile method
hot-stove approach
360-degree appraisal
23. An appraisal temporal error when the evaluation is based upon the employee's most recent behavior.
Fair Labor Standards Act (FLSA)
recency error
transactional leader
process improvement team
24. Power derived from the degree in which one is admired and people want to emulate them.
referent power
charismatic leader
voluntary protection program (VPP)
strategic planning
25. An organization that is participatory in problem solving - improving - and increasing capabilities.
learning organization
Worker Adjustment and Restraining Notification (WARN)
McDonnell Douglas Test
critical incident method
26. The curve in the scattergram that identifies the worth of jobs and wages.
factor comparison system
quid pro quo harassment
productivity
wage curve
27. Teaching long-term skills.
learning organization
employee involvement (EI) groups
development
orientation
28. A code of moral principles and values that govern organizational behavior.
diversity awareness training
hygiene factors
behaviorally anchored rating scale (BARS)
business ethics
29. Selection of the minority is less than 80 percent of the time - used as a rule of thumb in determining adverse impact.
positive discipline
separations
four-fifths rule
computerized job analysis
30. Discipline focused on early correcion of employee misconduct. 1. Conference between employee and supervisor. 2. Second conference when solution did not work 3. Decision-making leave (paid leave)
management by objectives (MBO)
manager/supervisor appraisal
positive discipline
contributory pension plan
31. The process of screening - interviewing - and hiring individuals.
selection
involuntary reduction
essay
Health Insurance Portability and Accountability Act (HIPAA)
32. Diversity as a result of acquisitions and mergers - which is a forced diversification of the workplace.
hostile environment
Material Safety Data Sheets (MSDS)
continuous reinforcement
strategic diversity management
33. 194-point questionnaire with five-point scale to determine the degree in which tasks are performed.
strategic diversity management
aptitude tests
customer appraisal
position analysis questionnaire (PAQ)
34. Cost of living that measures the average prices of products and services over time.
vesting
consumer price index (CPI)
discipline
trait performance appraisal method
35. Belief that things happen due to their own responsibility.
team appraisal
aptitude tests
trancenders
internal locus
36. Guarantee of benefits - especially in pension plans.
behaviorally anchored rating scale (BARS)
development
vesting
Material Safety Data Sheets (MSDS)
37. 1931. Required federal contracts for construction to specify minimum wage for workers.
Davis-Bacon Act
results performance appraisal method
red circle rates
critical incident
38. Fourth level of Maslow's hierarchy. Includes self-esteem - confidence - achievement - respect of and by others.
Executive Order 11246
self-appraisal
human resource planning
esteem needs
39. Evaluating self - considering one's own strengths and weaknesses. Best used for developmental purposes.
Worker Adjustment and Restraining Notification (WARN)
self-appraisal
job specifications
skill-based pay
40. RIF that include some type of severance pay and extension of benefits for a predetermined period of time.
similar to me error
coercive leadership
Employee assistance programs (EAP)
voluntary reduction
41. A pension plan in which only the employer funds pensions.
alternative resolution procedure (ARD)
Clayton Act
noncontributory pension plan
Wagner Act (National Labor Relations Act)
42. A resignation suggested by the employer to the employee.
ethnocentrism
hygiene factors
fixed-interval reinforcement
encouraged resignation
43. Helps manager translate measurement framework from strategic to operational goals.
preconventional moral development
fast tracking
balanced scorecard (BSC)
tell and sell appraisal interview
44. The third level of moral development in which people make decisions based on internalized principles - beliefs - and values. A characteristic of managers that encourage to think for themselves and engage in moral reasoning.
postconventional moral development
job classification system
compressed workweek
McDonnell Douglas Test
45. An extremely hard goal - but not impossible to reach.
stretch goal
Worker Adjustment and Restraining Notification (WARN)
job analysis
continuous reinforcement
46. Federal agencies and government contractors must comply with anti discrimination practices. Created the Office of Federal Contract Compliance Programs (OFCCP) to enforce this.
functional job analysis (FJA)
job analysis
Executive Order 11246
succession planning
47. A pay attached to acquiring new knowledge or skills.
consumer price index (CPI)
Health Maintenance Organization (HMO)
skill-based pay
Family and Medical Leave Act (FMLA)
48. Unpaid union official that represents the employees when dealing with management.
contrast error
union steward
fixed-ratio reinforcement
piecework pay
49. Breeds mistrust in the workplace; fairly excepted practice in private industry.
pay secrecy
forced-choice
Consolidated Omnibus Budget Reconciliation Act (COBRA)
justice ethical decision
50. A flexible benefit plan for the employee - letting them choose the benefits best suited to their personal needs and situation.
internal locus
cafeteria plans
aptitude tests
pay equity