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DSST Human Resource Management
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Subjects
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dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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study here
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Performance appraisal that seeks evaluation from internal and external customers.
customer appraisal
OSHA form 300
Occupational Safety and Health Act (OSHA)
forced-choice
2. An integrated knowledge within an organization that sets it out from the competition.
core competencies
training
inappropriate sexual harassment
McDonnell Douglas Test
3. A personal disorientation when experiencing an unfamiliar way of life.
servant leader
culture shock
cafeteria plans
flextime
4. Rewards according to random times. Results in moderately high and stable performance.
values
variable-interval reinforcement
Occupational Safety and Health Act (OSHA)
criminal sexual harassment
5. Measure the extent which someone has characteristics. Relatively inexpensive - but high potential for errors - and not useful in allocating rewards or promotions.
flextime
characteristics model
manager/supervisor appraisal
trait performance appraisal method
6. Theory Z people - those that have reached the self-actualization phase.
Fair Labor Standards Act (FLSA)
behavior observation scales (BOS)
defined contribution plan
trancenders
7. Developed in response to a majority dominating the workforce.
unstructured interview
affirmative action
Clayton Act
equal employment opportunity (EEO) laws
8. A time when the individual stops advancing before reaching the next highest level. It is not necessarily a failed effort because not everyone is promoted to the top position and many common career paths are not designed to lead to the top.
subordinate appraisal
behaviorally anchored rating scale (BARS)
career plateauing
human resource information system
9. Includes the social environment of the workplace and informal work groups.
informal factors
job enrichment
positive discipline
Health Insurance Portability and Accountability Act (HIPAA)
10. An interview that places the applicant in a simulated high stress setting to interview the candidate.
skill-based pay
wage and salary survey
stress interview
structured interview
11. An appraisal distributional error where the rater is reluctant to give high or low marks.
referent power
error of leniency or strictness
error of central tendency
discipline
12. Not reporting to work.
separations
absenteeism
Wagner Act (National Labor Relations Act)
critical incident
13. 1986. Used to control the hiring - recruiting - or referring of people not eligible to work in the US. Uses the form I-9.
defined contribution plan
Immigration Reform and Control Act
behavioral performance appraisal method
job sharing
14. A procedural document designed by the federal government to assist in hiring - promotion - transfer - demotion - dismissal - and referrals.
fair representation
Occupational Safety and Health Act (OSHA)
vesting
Uniform Guidelines on Employee Selection Procedures
15. Consists of vertical scales for each dimension of employee's performance.
Pregnancy Discrimination Act
contributory pension plan
behaviorally anchored rating scale (BARS)
retirement
16. Act that amended age discrimination in employment to include all employee benefits; also provided terminated employees with time to consider group termination or retirement programs and consult an attorney.
Older Workers Benefit Protection Act (OWBPA)
Health Maintenance Organization (HMO)
job specifications
characteristics model
17. Organization of healthcare professionals that provide services on a prepaid basis; seen as lower quality to the employee.
charge form
Health Maintenance Organization (HMO)
social needs
legitimate leadership
18. Performance appraisal by an employee of their superior. Usually evaluates on leadership - oral communication - delegation of authority - coordination of team efforts - and interest in subordinates.
ethnorelativism
subordinate appraisal
eustress
utilitarian ethical decision
19. The oldest and simplest job evaluation that is based on grouping the jobs based on their relative worth to one another; can only be used on a small number of jobs.
job ranking system
punishment
third-country nationals
conventional moral development
20. A decision that considers humanity's fundamental rights.
stretch goal
critical incident method
moral rights ethical decision
results performance appraisal method
21. Rating based on having certain characteristics.
graphic rating scale
virtual team
esteem needs
strategic planning
22. The act of returning to the country of origin after an international assignement.
balance sheet approach
extinction
repatriation
contrast effect
23. 1967. No discrimination based on ages of people over 40. No pressure for older to retire; no terminating only older employees when downsizing;
Age Discrimination in Employment Act
cross-functional team
internal selection
constructive discharge
24. A form in which accidents that cause death - illness - or injury in the workplace are recorded.
pay secrecy
job sharing
OSHA form 300
job classification system
25. 1993. Applies to employers with fifty or more employees. Paternal and maternal leave covered under this act.
coercive leadership
Family and Medical Leave Act (FMLA)
hot-stove approach
Uniformed Services Employment and Reemployment Act
26. Third level of Maslow's hierarchy. Includes friendship - family - and interaction.
hot-stove approach
social needs
fast tracking
adverse impact
27. Group of healthcare providers that guarantee lower healthcare costs to the employer; seen as a higher quality to the employee.
Preferred Provider Organization (PPO)
succession planning
Americans with Disabilities Act (ADA)
behavior observation scales (BOS)
28. Quantitative job evaluation that determines the value based on the points assigned to it; uses the point manual.
point system
postconventional moral development
job specifications
defined benefit plan
29. Rejection of a higher percentage of protected classes for employment; unintentional discrimination.
fixed-ratio reinforcement
behavior checklist
balance sheet approach
adverse impact
30. How an employee perceives his compensation relative to others within the organization.
pay equity
trancenders
Landrum-Griffin Act
accountability
31. A succession of linked jobs that prepares a worker for advancement to the next job in the chain.
internal locus
Consolidated Omnibus Budget Reconciliation Act (COBRA)
vesting
career path
32. Harassment based on employment decisions; an economic or position consequence for noncompliance.
quid pro quo harassment
social needs
Worker Adjustment and Restraining Notification (WARN)
Material Safety Data Sheets (MSDS)
33. Belief that things happen due to their own responsibility.
internal locus
flextime
disparate treatment
job description
34. Official discrimination complaint to Equal Employment Opportunity Commission (EEOC) - filled by employee.
structured interview
reward leadership
charge form
succession planning
35. The idea that people with authority are subject to reporting to superiors.
Civil Rights Act
laissez-faire leadership type
accountability
Society for Human Resource Management
36. A written description of the basic tasks - duties - minimum required experience - and responsibilities required of an employee holding a particular job.
forced-choice
retirement
job description
social contract ethical decision
37. A leader who works to fulfill subordinates' needs and goals as well as to achieve the organization's larger mission; the needs of others are placed above the leader's own needs.
servant leader
Older Workers Benefit Protection Act (OWBPA)
justice ethical decision
Long-term disability (LTD) insurance
38. Different types of employee complaint resolution procedures.
quality circle
alternative resolution procedure (ARD)
eustress
continuous reinforcement
39. Reporting criminal activity to the government.
development
equal employment opportunity (EEO) laws
extinction
whistleblowing
40. Rewards according to a specific time interval. Results in average and irregular performance.
wage and salary survey
succession planning
balanced scorecard (BSC)
fixed-interval reinforcement
41. Characterized by dictatorship that dismisses input from team members; decides the term of tasks and who will perform the work to be done.
Fair Labor Standards Act (FLSA)
authoritarian leadership type
generalized sexual harassment
distributional errors
42. Cost of living that measures the average prices of products and services over time.
consumer price index (CPI)
pay for performance standard
EEO-1 Report
aptitude tests
43. An intent to resign from a company that is typically expressed in written communication to the employee's manager.
EEO-1 Report
Bona Fide Occupational Qualification (BFOQ)
arbitrator
resignation
44. An appraisal distributional error where the appraiser gives their employees unusually high or low marks.
Bona Fide Occupational Qualification (BFOQ)
job rotation
orientation
error of leniency or strictness
45. The curve in the scattergram that identifies the worth of jobs and wages.
noncontributory pension plan
third-country nationals
Norris-La Guardia Act
wage curve
46. Team formed to solve a major organizational issue.
taskforce team
diversity awareness training
401(k) savings plan
value-added compensation
47. Only suitable defense against discrimination; postulates that age - religion - sex - or nationality is an actual qualification for the job. It does NOT cover race or color.
external locus
generalized sexual harassment
Bona Fide Occupational Qualification (BFOQ)
similar to me error
48. An appraisal temporal error when the employee is compared to someone previously rated and not independently.
job description
trancenders
contrast error
laissez-faire leadership type
49. A leader that clarifies roles - initiates structure - provides rewards - and is considerate of employees; fair - hardworking - and tolerant; emphasizes job-oriented(not personal) needs.
separations
reward leadership
training
transactional leader
50. Binding document with terms or conditions or rules.
internal locus
labor agreement
Clayton Act
job description
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