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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Consists of vertical scales for each dimension of employee's performance.
behaviorally anchored rating scale (BARS)
orientation
broadbanding
functional job analysis (FJA)
2. Focus on the employee's achievements; less subjective - acceptable for employees and supervisors - link individual performance with organizational goals - encourage goal setting - and are good for reward and promotion decisions. However - time consum
process improvement team
results performance appraisal method
self-appraisal
peer appraisal
3. Identifies the actions that should or should not be seen on the job - used mainly for developmental feedback..
management by objectives (MBO)
pluralism
behavioral performance appraisal method
similar to me error
4. A decision that considers humanity's fundamental rights.
team appraisal
moral rights ethical decision
voluntary reduction
functional job analysis (FJA)
5. Unpaid union official that represents the employees when dealing with management.
self-directed team
generalized sexual harassment
union steward
Walsh-Healy Act
6. Leadership dependent upon one's position within the company.
legitimate leadership
resignation
Material Safety Data Sheets (MSDS)
Family and Medical Leave Act (FMLA)
7. A leader who motivates people to transcend their personal interests for the good of the group; characterized by the ability to bring innovation.
transformational leader
fair representation
coercive sexual harassment
cross-functional team
8. Rating based on having certain characteristics.
self-appraisal
recruiting
noncontributory pension plan
graphic rating scale
9. Discipline based on corrective measures of increasing degree. Most commonly used. 1. Oral Warning 2. Written Warning 3. Suspension without Pay 4. Discharge
ethnocentrism
Occupational Safety and Health Act (OSHA)
Fair Labor Standards Act (FLSA)
progressive discipline
10. Listening to understand without judgment.
variable-interval reinforcement
team appraisal
self-directed team
active listening
11. Test that measure what a person can do right now.
self-actualization
Immigration Reform and Control Act
unencouraged resignation
achievement test
12. Understanding the duties of the job.
core competencies
Pregnancy Discrimination Act
job analysis
contrast error
13. Insurance that pays for nursing homes and medical-related costs to old age and illness.
recency error
voluntary reduction
Family and Medical Leave Act (FMLA)
Long-term disability (LTD) insurance
14. The curve in the scattergram that identifies the worth of jobs and wages.
arbitrator
constructive discharge
transformational leader
wage curve
15. A concept Richard Hackman and Greg Oldham formulated after researching job design - focusing on three main parts: core job dimensions - critical psychological states - and employee growth need.
servant leader
characteristics model
cafeteria plans
trancenders
16. 1. Treatment that punishes 2. Orderly behavior in an organization 3. Training that corrects undesirable behavior and develops self control
discipline
moral rights ethical decision
401(k) savings plan
job evaluation
17. Advancing to the next level in the minimum time required in the current position.
job classification system
preconventional moral development
generalized sexual harassment
fast tracking
18. Highest level of sexual harassment and would result in a punishable act under the law.
criminal sexual harassment
informal factors
active listening
structured interview
19. Different types of employee complaint resolution procedures.
tell and sell appraisal interview
alternative resolution procedure (ARD)
legitimate leadership
Walsh-Healy Act
20. A procedural document designed by the federal government to assist in hiring - promotion - transfer - demotion - dismissal - and referrals.
Fair Labor Standards Act (FLSA)
job specifications
Uniform Guidelines on Employee Selection Procedures
point system
21. Power derived from the degree in which one is admired and people want to emulate them.
Taft-Hartley Act (Labor Management Relations Act)
voluntary reduction
referent power
Immigration Reform and Control Act
22. Theory Z people - those that have reached the self-actualization phase.
job rotation
trancenders
functional job analysis (FJA)
piecework pay
23. An appraisal error involving groups of ratings given to employees.
charismatic leader
training
distributional errors
behavior checklist
24. Employees that are not from the home or host country.
Material Safety Data Sheets (MSDS)
structured interview
third-country nationals
pay grades
25. Quantitative job evaluation that determines the value based on the points assigned to it; uses the point manual.
quid pro quo harassment
Age Discrimination in Employment Act
360-degree appraisal
point system
26. An appraisal distributional error where the rater is reluctant to give high or low marks.
Civil Rights Act
ego strength
error of central tendency
human resource information system
27. The different conditions upon which someone leaves a company; may be voluntary or involuntary.
characteristics model
transformational leader
esteem needs
separations
28. The working conditions - pay - company policies - and interpersonal relationships; they help eliminate job satisfaction - but do not motivate the employee according to the two-factor theory.
leadership
hygiene factors
eustress
generalized sexual harassment
29. Rating based on comparison than a standard.
telecommuting
job analysis
mixed-standard rating scale
reward leadership
30. 1974. Main federal legislation responsible for controlling employee benefit and retirement plans.
transformational leader
contrast error
Employee Retirement Income Security Act (ERISA)
accountability
31. Documents that contain the main information about hazardous material.
piecework pay
safety needs
variable-interval reinforcement
Material Safety Data Sheets (MSDS)
32. Reporting criminal activity to the government.
vesting
project team
transformational leader
whistleblowing
33. Right for an employer to terminate an employee for no reason and for the employee to resign for the same.
business ethics
employment-at-will
productivity
trancenders
34. Hands-off approach over all decision-making without any further involvement unless asked to participate.
Walsh-Healy Act
authoritarian leadership type
laissez-faire leadership type
variable-ratio reinforcement
35. The ability to influence people to achieve goals for the organization.
pluralism
burnout
401(k) savings plan
leadership
36. Seeking to minimize ethnocentrism and moving toward pluralism and ethnorelativism.
vertical career path
employee involvement (EI) groups
managing workforce diversity
non-cash compensation
37. A form in which accidents that cause death - illness - or injury in the workplace are recorded.
restricted policy
Hay profile method
job rotation
OSHA form 300
38. Team formed to solve a major organizational issue.
non-cash compensation
burnout
taskforce team
encouraged resignation
39. Sexual remarks or actions not targeted at a specific individual.
generalized sexual harassment
noncontributory pension plan
expert power
red circle rates
40. Rates performance of employee achievement of goals set by manager and the employee.
Equal Employment Opportunity Act
voluntary reduction
third-country nationals
management by objectives (MBO)
41. Pay is the same each pay period regardless of hours worked.
locus control
Worker Adjustment and Restraining Notification (WARN)
salary pay
alternative resolution procedure (ARD)
42. Evaluation based on factor-by-factor of development and comparison. Comparison against key jobs within the organization.
affirmative action
burnout
repatriation
factor comparison system
43. Act that provides individuals and dependents who may lose medical coverage with opportunity to pay to continue coverage.
Consolidated Omnibus Budget Reconciliation Act (COBRA)
progressive discipline
computerized job analysis
equal employment opportunity (EEO) laws
44. An interview that may have no format at all or have open ended questions - but makes it difficult to compare candidates.
unstructured interview
reward leadership
behavioral performance appraisal method
mixed-standard rating scale
45. Pay according to the number of units produced.
culture shock
motivators
Americans with Disabilities Act (ADA)
piecework pay
46. Various software programs that write job description and specifications based on job analysis.
horizontal career path
Pregnancy Discrimination Act
social needs
computerized job analysis
47. Groups of jobs within a class that are paid the same. Used by the federal government.
diversity awareness training
voluntary protection program (VPP)
pay grades
inappropriate sexual harassment
48. 1978. No discrimination based on pregnancy - childbirth - and related conditions.
job enlargement
value-added compensation
Pregnancy Discrimination Act
critical incident
49. The degree in which an individual believes they have control of their fate.
locus control
esteem needs
orientation
essay
50. Services provided for workers to deal with problems that interfere with how they do their jobs.
human resource planning
selection
separations
Employee assistance programs (EAP)