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DSST Human Resource Management
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Subjects
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dsst
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business-skills
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Rating based on having certain characteristics.
Civil Rights Act
graphic rating scale
development
trancenders
2. Method that determines the relative worth of jobs.
job analysis
continuous reinforcement
job evaluation
Immigration Reform and Control Act
3. 1947. Pro-business act created to counter the pro-labor Wagner Act by banning unfair practices of labor unions. Created the Federal Mediation and Conciliation Service (FMCS) to help resolve grievances.
third-country nationals
Taft-Hartley Act (Labor Management Relations Act)
Older Workers Benefit Protection Act (OWBPA)
pay equity
4. An appraisal temporal error when the evaluation is based upon the employee's most recent behavior.
mixed-standard rating scale
recency error
variable-ratio reinforcement
Landrum-Griffin Act
5. Basic individual beliefs about right and wrong.
esteem needs
development
values
burnout
6. 1959. Specially tailored to make labor officials responsible for the union's financial affairs - to prevent bully-boy tactics - ensure democratic voting practices within unions - outlaw secondary boycotts - and restrict picketing. Also called Labor-M
job classification system
Landrum-Griffin Act
leadership
adverse impact
7. 1986. Used to control the hiring - recruiting - or referring of people not eligible to work in the US. Uses the form I-9.
Immigration Reform and Control Act
balance sheet approach
Equal Employment Opportunity Act
authoritarian leadership type
8. Host country natives that are employees. Usually is shifted to because it is cheaper - gives a good impression on locals - and no adjustment to culture.
separations
productivity
unstructured interview
host country nationals
9. Quantitative job evaluation that determines the value based on the points assigned to it; uses the point manual.
point system
Hay profile method
management by objectives (MBO)
trancenders
10. Group specifically to provide a new product or service.
telecommuting
project team
factor comparison system
encouraged resignation
11. Characterized by an open-line communication between workers and management; values team-input - and facilitates group cooperation without being overly active within the group.
Equal Pay Act
Occupational Safety and Health Act (OSHA)
quality circle
democratic leadership type
12. 1993. Applies to employers with fifty or more employees. Paternal and maternal leave covered under this act.
Norris-La Guardia Act
Family and Medical Leave Act (FMLA)
justice ethical decision
self-appraisal
13. Act that provides individuals and dependents who may lose medical coverage with opportunity to pay to continue coverage.
Consolidated Omnibus Budget Reconciliation Act (COBRA)
human resource planning
noncontributory pension plan
job rotation
14. Diversity as a result of acquisitions and mergers - which is a forced diversification of the workplace.
union steward
behavior checklist
restricted policy
strategic diversity management
15. A decision that considers humanity's fundamental rights.
moral rights ethical decision
Age Discrimination in Employment Act
error of leniency or strictness
fixed-ratio reinforcement
16. Pay according to the number of units produced.
pay equity
piecework pay
job classification system
unstructured interview
17. Encourages teamwork and knowledge transfer among employees.
development assignments
customer appraisal
expatriates
repatriation
18. The rater checks statements on a list that he believes are characteristic of the employee.
strategic diversity management
conventional moral development
unstructured interview
behavior checklist
19. Home country nationals that are employees who live and work in a different country than their own.
Employee Retirement Income Security Act (ERISA)
democratic leadership type
expatriates
Occupational Safety and Health Act (OSHA)
20. Purposeful discrimination.
360-degree appraisal
achievement test
disparate treatment
Preferred Provider Organization (PPO)
21. Guarantee of benefits - especially in pension plans.
fixed-ratio reinforcement
trancenders
vesting
distributional errors
22. Accommodation of several cultures.
stress interview
pluralism
union steward
graphic rating scale
23. A pension plan in which the main source of retirement funds today - some employers will match contributions to a certain percentage.
tell and sell appraisal interview
Supplemental unemployment benefits (SUBS)
subordinate appraisal
401(k) savings plan
24. An extremely hard goal - but not impossible to reach.
consumer price index (CPI)
career plateauing
core competencies
stretch goal
25. Minorities in the workplace.
business ethics
stretch goal
virtual team
protected classes
26. The combination of various appraisal systems to give the manager and employee the best view into the performance.
positive reinforcement
cafeteria plans
Bona Fide Occupational Qualification (BFOQ)
360-degree appraisal
27. Right for an employer to terminate an employee for no reason and for the employee to resign for the same.
error of leniency or strictness
employment-at-will
McDonnell Douglas Test
job classification system
28. Leadership based on the control that management has over rewarding subordinates.
charismatic leader
fixed-interval reinforcement
reward leadership
Wagner Act (National Labor Relations Act)
29. Withdrawal of a reward.
extinction
authorization card
graphic rating scale
expert power
30. The process of screening - interviewing - and hiring individuals.
ethnorelativism
piecework pay
referent power
selection
31. Sexual harassment that is nonthreatening - but causes co-worker discomfort.
team appraisal
inappropriate sexual harassment
retirement
point system
32. Bottom level of Maslow's hierarchy. Includes shelter - food - sleep - breaks - and compensation.
disparate treatment
process improvement team
physiological needs
productivity
33. Cost of living that measures the average prices of products and services over time.
red circle rates
extinction
equal employment opportunity (EEO) laws
consumer price index (CPI)
34. The act of returning to the country of origin after an international assignement.
EEO-1 Report
repatriation
halo effect
trancenders
35. Federal agencies and government contractors must comply with anti discrimination practices. Created the Office of Federal Contract Compliance Programs (OFCCP) to enforce this.
informal factors
equal employment opportunity (EEO) laws
Executive Order 11246
pluralism
36. 1914. No forbidding the existence of a union.
compressed workweek
Clayton Act
retirement
justice ethical decision
37. An uncomfortable environment that interferes with job performance.
McDonnell Douglas Test
Employee assistance programs (EAP)
servant leader
hostile environment
38. Means that people employed in an organization represent different cultural groups and human qualities.
vesting
workforce diversity
competence based pay
Equal Employment Opportunity Act
39. A resignation in which an employee chooses to resign without provocation from the employer.
involuntary reduction
criminal sexual harassment
unencouraged resignation
Landrum-Griffin Act
40. A resignation suggested by the employer to the employee.
encouraged resignation
orientation
management by objectives (MBO)
EEO-1 Report
41. 1972. Extended Civil Rights Title VII to government workers.
labor agreement
utilitarian ethical decision
Health Maintenance Organization (HMO)
Equal Employment Opportunity Act
42. A step beyond tell and sell; stimulation of growth of the employee by discussing problems - needs - innovations - satisfactions - and dissatisfactions since last appraisal.
Medical savings account (MSA)
Fair Labor Standards Act (FLSA)
problem solving appraisal interview
process improvement team
43. Insurance that pays for nursing homes and medical-related costs to old age and illness.
discipline
behavior checklist
Long-term disability (LTD) insurance
peer appraisal
44. Includes other employee benefits - such as health insurance - pension contributions - tuition reimbursement - and legal assistance programs.
non-cash compensation
Age Discrimination in Employment Act
pay grades
physiological needs
45. The need for achievement - recognition - responsibility - and growth; they both eliminate job dissatisfaction and stimulate motivation.
motivators
computerized job analysis
social needs
hot-stove approach
46. A group of 6-12 that meet regularly to discuss organizational issues.
skill-based pay
active listening
democratic leadership type
quality circle
47. Highest level of Maslow's hierarchy. Includes morality - creativity - spontaneity - problem solving - lack of prejudice - and acceptance of facts.
variable-ratio reinforcement
behavior observation scales (BOS)
stress interview
self-actualization
48. Pay based on skills and increased job knowledge. Also called skilled based or knowledge based pay.
competence based pay
temporal errors
noncontributory pension plan
career plateauing
49. A communication of strong and weak points of the employee's performance - and then in which the employee responds with his feelings about the appraisal.
affirmative action
tell and listen appraisal interview
Immigration Reform and Control Act
Family and Medical Leave Act (FMLA)
50. 1967. No discrimination based on ages of people over 40. No pressure for older to retire; no terminating only older employees when downsizing;
Age Discrimination in Employment Act
graphic rating scale
Landrum-Griffin Act
Material Safety Data Sheets (MSDS)
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