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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Collapses traditional salary grades into a few wide bands and helps eliminate obsession with grades and gives management an enhanced ability to reward on performance.
coercive leadership
charismatic leader
broadbanding
recency error
2. Reward given for desired behavior.
noncontributory pension plan
cross-functional team
positive reinforcement
constructive discharge
3. Various software programs that write job description and specifications based on job analysis.
self-actualization
contrast error
computerized job analysis
Bona Fide Occupational Qualification (BFOQ)
4. A personal disorientation when experiencing an unfamiliar way of life.
non-cash compensation
contrast error
culture shock
essay
5. When some of the desired behavior is reinforced. Can be classified into four groups: fixed-interval - fixed-ratio - variable-interval - and variable-ratio.
peer appraisal
involuntary reduction
pay equity
partial reinforcement
6. A written description of the basic tasks - duties - minimum required experience - and responsibilities required of an employee holding a particular job.
hygiene factors
unstructured interview
contrast error
job description
7. RIF that include some type of severance pay and extension of benefits for a predetermined period of time.
managing workforce diversity
voluntary reduction
factor comparison system
strategic planning
8. A trait method that requires the rater to describe the employee's performance in a statement.; fairly subjective and reliant on the manager's ability to write effective statements.
Davis-Bacon Act
selection
360-degree appraisal
essay
9. Pay by the hour.
hourly pay
social contract ethical decision
training
expert power
10. Idea that all cultures are inherently equal.
career path
ethnorelativism
factor comparison system
authoritarian leadership type
11. The degree in which an individual believes they have control of their fate.
Wagner Act (National Labor Relations Act)
locus control
employee involvement (EI) groups
social needs
12. Union must represent union and nonunion members equally.
generalized sexual harassment
orientation
expert power
fair representation
13. Rates performance of employee achievement of goals set by manager and the employee.
pluralism
quality circle
solicitation sexual harassment
management by objectives (MBO)
14. An appraisal error based on biases of how the information is selected - evaluated - or organized.
behavioral performance appraisal method
OSHA form 300
variable-interval reinforcement
temporal errors
15. A pension plan in which amount of benefits are based on how much is in their account at time of retirement.
resignation
silver handshake
Walsh-Healy Act
defined contribution plan
16. A career path that is hiearchical in nature and consists of interdependent sequential jobs.
values
fixed-ratio reinforcement
vertical career path
positive discipline
17. A decision based on total impartiality.
justice ethical decision
alternative resolution procedure (ARD)
cafeteria plans
wage curve
18. Rewards according to random times. Results in moderately high and stable performance.
positive reinforcement
self-actualization
recruiting
variable-interval reinforcement
19. Law that affects employers with one hundred or more employees and requires the employer to give advance notice of at least sixty days when a plant closing or mass layoff is planned.
salary pay
self-directed team
Worker Adjustment and Restraining Notification (WARN)
variable-interval reinforcement
20. Group of healthcare providers that guarantee lower healthcare costs to the employer; seen as a higher quality to the employee.
Preferred Provider Organization (PPO)
EEO-1 Report
authoritarian leadership type
succession planning
21. Performance appraisal by an employee of their superior. Usually evaluates on leadership - oral communication - delegation of authority - coordination of team efforts - and interest in subordinates.
job enlargement
subordinate appraisal
Supplemental unemployment benefits (SUBS)
skill-based pay
22. Measure the extent which someone has characteristics. Relatively inexpensive - but high potential for errors - and not useful in allocating rewards or promotions.
development assignments
esteem needs
contributory pension plan
trait performance appraisal method
23. The process of screening - interviewing - and hiring individuals.
selection
charismatic leader
defined benefit plan
critical incident
24. Causes loss of productivity - frustration - or depression.
cross-functional team
contributory pension plan
job analysis
burnout
25. An appraisal distributional error where the appraiser gives their employees unusually high or low marks.
error of leniency or strictness
management by objectives (MBO)
internal locus
labor agreement
26. A time when the individual stops advancing before reaching the next highest level. It is not necessarily a failed effort because not everyone is promoted to the top position and many common career paths are not designed to lead to the top.
career plateauing
Supplemental unemployment benefits (SUBS)
job analysis
repatriation
27. Sexual harassment that uses rewards; potential for criminal prosecution.
negative reinforcement
job simplification
process improvement team
solicitation sexual harassment
28. 1932. Labor legislation that outlawed 'yellow dog' contracts and forbade federal courts from issuing injunctions to restrain strikes - boycotts - and peaceful picketing.
job enrichment
Norris-La Guardia Act
Pregnancy Discrimination Act
flextime
29. Leadership based on the control that management has over rewarding subordinates.
social needs
reward leadership
values
training
30. An appraisal error involving groups of ratings given to employees.
distributional errors
Immigration Reform and Control Act
non-cash compensation
voluntary reduction
31. A pension plan in which only the employer funds pensions.
problem solving appraisal interview
labor agreement
behavior observation scales (BOS)
noncontributory pension plan
32. 1986. Used to control the hiring - recruiting - or referring of people not eligible to work in the US. Uses the form I-9.
taskforce team
Immigration Reform and Control Act
employee involvement (EI) groups
locus control
33. Evaluation based on factor-by-factor of development and comparison. Comparison against key jobs within the organization.
conventional moral development
extinction
factor comparison system
punishment
34. A procedural document designed by the federal government to assist in hiring - promotion - transfer - demotion - dismissal - and referrals.
leadership
Uniform Guidelines on Employee Selection Procedures
Worker Adjustment and Restraining Notification (WARN)
computerized job analysis
35. Compensation useful in advancing organizational goals.
process improvement team
value-added compensation
inappropriate sexual harassment
Occupational Safety and Health Act (OSHA)
36. Insurance that pays for nursing homes and medical-related costs to old age and illness.
voluntary protection program (VPP)
Bona Fide Occupational Qualification (BFOQ)
Long-term disability (LTD) insurance
leadership
37. 1990. Employers cannot discriminate against people with physical or mental capabilities - and must make reasonable accommodations for people with disabilities or religious preferences.
Americans with Disabilities Act (ADA)
horizontal career path
human resource information system
strategic planning
38. 1994. Jobs are protected for those that go on short military service.
customer appraisal
factor comparison system
critical incident
Uniformed Services Employment and Reemployment Act
39. Means that people employed in an organization represent different cultural groups and human qualities.
trancenders
workforce diversity
compressed workweek
cafeteria plans
40. An organization that is participatory in problem solving - improving - and increasing capabilities.
career plateauing
temporal errors
learning organization
process improvement team
41. A leader who works to fulfill subordinates' needs and goals as well as to achieve the organization's larger mission; the needs of others are placed above the leader's own needs.
succession planning
burnout
servant leader
hot-stove approach
42. Hands-off approach over all decision-making without any further involvement unless asked to participate.
Family and Medical Leave Act (FMLA)
host country nationals
laissez-faire leadership type
progressive discipline
43. A group with mix of specialists that are assigned rather than voluntary membership.
individualistic ethical decision
behavioral performance appraisal method
cross-functional team
reward leadership
44. Rewards according to a specific time interval. Results in average and irregular performance.
broadbanding
defined contribution plan
fixed-interval reinforcement
generalized sexual harassment
45. 1974. Main federal legislation responsible for controlling employee benefit and retirement plans.
Employee Retirement Income Security Act (ERISA)
position analysis questionnaire (PAQ)
aptitude tests
job description
46. Training designed to make people recognize and address their own prejudices.
diversity awareness training
arbitrator
tell and listen appraisal interview
continuous reinforcement
47. Method that determines the relative worth of jobs.
job evaluation
pluralism
job analysis
informal factors
48. The need for achievement - recognition - responsibility - and growth; they both eliminate job dissatisfaction and stimulate motivation.
labor agreement
motivators
Employee Retirement Income Security Act (ERISA)
postconventional moral development
49. A problem in appraisal in which an employee is given the same grade on all dimensions based on a few attributes.
hot-stove approach
essay
Norris-La Guardia Act
halo effect
50. 1964 - amended in 1972 - 1991 - and 1994. Broadest and most significant law affecting employment opportunity rights.
Norris-La Guardia Act
telecommuting
Civil Rights Act
structured interview