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DSST Human Resource Management

Subjects : dsst, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. 1947. Pro-business act created to counter the pro-labor Wagner Act by banning unfair practices of labor unions. Created the Federal Mediation and Conciliation Service (FMCS) to help resolve grievances.






2. Evaluating self - considering one's own strengths and weaknesses. Best used for developmental purposes.






3. An appraisal error based on biases of how the information is selected - evaluated - or organized.






4. The curve in the scattergram that identifies the worth of jobs and wages.






5. Pay according to the number of units produced.






6. Method that determines the relative worth of jobs.






7. A program that encourages employers to go beyond the minimum requirements outlined by OSHA. It includes three: 1. Star 2. Merit 3. Demonstration






8. Performance appraisal that recognizes team accomplishement instead of individual performance - used by companies with a strong total quality management (TQM) emphasis.






9. Groups of employees who meet to resolve problems and improve the organization.






10. Different types of employee complaint resolution procedures.






11. Discipline focused on early correcion of employee misconduct. 1. Conference between employee and supervisor. 2. Second conference when solution did not work 3. Decision-making leave (paid leave)






12. A pay attached to acquiring new knowledge or skills.






13. Binding document with terms or conditions or rules.






14. Giving something unpleasant for an undesired behavior.






15. A procedural document designed by the federal government to assist in hiring - promotion - transfer - demotion - dismissal - and referrals.






16. The process of screening - interviewing - and hiring individuals.






17. Flexible working hours that allow workers to choose start and end times.






18. An organization that is participatory in problem solving - improving - and increasing capabilities.






19. Right for an employer to terminate an employee for no reason and for the employee to resign for the same.






20. A flexible benefit plan for the employee - letting them choose the benefits best suited to their personal needs and situation.






21. An appraisal distributional error where the appraiser gives their employees unusually high or low marks.






22. A report companies with 100 or more employees must fill out annually to determine workforce composition.






23. Act that provides individuals and dependents who may lose medical coverage with opportunity to pay to continue coverage.






24. Group of healthcare providers that guarantee lower healthcare costs to the employer; seen as a higher quality to the employee.






25. A career path that is not sequentially interdependent but each of the jobs in the arrangement must be completed before one can advance to the next higher level.






26. A communication of strong and weak points of the employee's performance - and then in which the employee responds with his feelings about the appraisal.






27. Harmful stress that accompanies a feeling of insecurity.






28. 1914. No forbidding the existence of a union.






29. The on-the-job method of development for new employees. May be formal or informal.






30. The survey of the wages paid to employees with similar skill sets in a labor market. The Bureau of Labor Statistics publishes a reliable one.






31. How an employee perceives his compensation relative to others within the organization.






32. A pension plan in which amount of benefits are based on how much is in their account at time of retirement.






33. Systems that provide data for Human Resource control and decision making.






34. Rejection of a higher percentage of protected classes for employment; unintentional discrimination.






35. A personal disorientation when experiencing an unfamiliar way of life.






36. A problem in evaluation due to being compared to someone previously evaluated.






37. Highest level of sexual harassment and would result in a punishable act under the law.






38. Focus on the employee's achievements; less subjective - acceptable for employees and supervisors - link individual performance with organizational goals - encourage goal setting - and are good for reward and promotion decisions. However - time consum






39. The different conditions upon which someone leaves a company; may be voluntary or involuntary.






40. A resignation suggested by the employer to the employee.






41. A leader that clarifies roles - initiates structure - provides rewards - and is considerate of employees; fair - hardworking - and tolerant; emphasizes job-oriented(not personal) needs.






42. Measures the frequency of observed behavior.






43. Leadership dependent upon one's position within the company.






44. Advancing to the next level in the minimum time required in the current position.






45. The second level of moral development in which people make decisions that conform to societal expectations. A characteristic of managers who encourage work collaboration.






46. Characterized by an open-line communication between workers and management; values team-input - and facilitates group cooperation without being overly active within the group.






47. A neutral third party that will make the binding decision between both parties.






48. 1. Treatment that punishes 2. Orderly behavior in an organization 3. Training that corrects undesirable behavior and develops self control






49. 1935. Referred to as the Magna Carta of Labor. Guarantees the right to form labor movements.






50. Belief that things happen due to their own responsibility.







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