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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Belief that one culture is superior to another.
esteem needs
Preferred Provider Organization (PPO)
postconventional moral development
ethnocentrism
2. The idea that people with authority are subject to reporting to superiors.
accountability
Employee Retirement Income Security Act (ERISA)
management by objectives (MBO)
error of central tendency
3. The combination of various appraisal systems to give the manager and employee the best view into the performance.
defined benefit plan
Employee Retirement Income Security Act (ERISA)
employment-at-will
360-degree appraisal
4. Involves determining the type and number of individuals needed to get the job done.
job analysis
safety needs
contributory pension plan
cross-functional team
5. Purposeful discrimination.
similar to me error
involuntary reduction
disparate treatment
locus control
6. Discipline focused on early correcion of employee misconduct. 1. Conference between employee and supervisor. 2. Second conference when solution did not work 3. Decision-making leave (paid leave)
positive discipline
voluntary protection program (VPP)
Employee assistance programs (EAP)
safety needs
7. 1972. Extended Civil Rights Title VII to government workers.
Equal Employment Opportunity Act
accountability
charismatic leader
job enlargement
8. The process of screening - interviewing - and hiring individuals.
error of central tendency
selection
trancenders
Immigration Reform and Control Act
9. Listening to understand without judgment.
core competencies
individualistic ethical decision
stress interview
active listening
10. RIF that include some type of severance pay and extension of benefits for a predetermined period of time.
Worker Adjustment and Restraining Notification (WARN)
variable-ratio reinforcement
safety needs
voluntary reduction
11. Belief that things happen due to luck or chance.
manager/supervisor appraisal
virtual team
Hay profile method
external locus
12. A succession of linked jobs that prepares a worker for advancement to the next job in the chain.
Older Workers Benefit Protection Act (OWBPA)
burnout
career path
charge form
13. The degree in which an individual believes they have control of their fate.
locus control
McDonnell Douglas Test
manager/supervisor appraisal
self-directed team
14. Reporting criminal activity to the government.
physiological needs
whistleblowing
unencouraged resignation
progressive discipline
15. The need for achievement - recognition - responsibility - and growth; they both eliminate job dissatisfaction and stimulate motivation.
fixed-ratio reinforcement
referent power
Clayton Act
motivators
16. A communication of strong and weak points of the employee's performance - and then in which the employee responds with his feelings about the appraisal.
Consolidated Omnibus Budget Reconciliation Act (COBRA)
Wagner Act (National Labor Relations Act)
voluntary reduction
tell and listen appraisal interview
17. Accommodation of several cultures.
leadership
pluralism
values
virtual team
18. An appraisal temporal error when the evaluation is based upon the employee's most recent behavior.
virtual team
transactional leader
recency error
cash balance pension plan
19. Pay based on skills and increased job knowledge. Also called skilled based or knowledge based pay.
burnout
competence based pay
utilitarian ethical decision
encouraged resignation
20. Breeds mistrust in the workplace; fairly excepted practice in private industry.
pay secrecy
democratic leadership type
team appraisal
training
21. A problem in evaluation due to being compared to someone previously evaluated.
contrast effect
job rotation
arbitrator
self-directed team
22. Understanding the duties of the job.
hygiene factors
pay equity
safety needs
job analysis
23. A pension plan in which only the employer funds pensions.
informal factors
noncontributory pension plan
job simplification
project team
24. How an employee perceives his compensation relative to others within the organization.
pay equity
virtual team
progressive discipline
telecommuting
25. Quantitative approach to job analysis that assumes all parts of the job relate to data - people - and things.
leadership
functional job analysis (FJA)
behavior checklist
structured interview
26. Sexual harassment that uses rewards; potential for criminal prosecution.
development assignments
solicitation sexual harassment
contributory pension plan
Long-term disability (LTD) insurance
27. A process to make the job more complex to improve the level of boredom of an oversimplified job.
ethnocentrism
job enlargement
locus control
variable-interval reinforcement
28. Evaluation based on factor-by-factor of development and comparison. Comparison against key jobs within the organization.
human resource information system
factor comparison system
skill-based pay
Occupational Safety and Health Act (OSHA)
29. Pay by the hour.
hourly pay
Preferred Provider Organization (PPO)
motivators
extinction
30. 1. Treatment that punishes 2. Orderly behavior in an organization 3. Training that corrects undesirable behavior and develops self control
values
discipline
partial reinforcement
career path
31. 1938. Provided basic pay structure for workers. Those that have to be paid are non-exempt and must be paid at least the minimum wage. Those who hold executive or managerial positions are exempt.
Fair Labor Standards Act (FLSA)
factor comparison system
active listening
job rotation
32. The working conditions - pay - company policies - and interpersonal relationships; they help eliminate job satisfaction - but do not motivate the employee according to the two-factor theory.
hygiene factors
Fair Labor Standards Act (FLSA)
cross-functional team
Davis-Bacon Act
33. 1932. Labor legislation that outlawed 'yellow dog' contracts and forbade federal courts from issuing injunctions to restrain strikes - boycotts - and peaceful picketing.
expatriates
temporal errors
employee involvement (EI) groups
Norris-La Guardia Act
34. Belief that things happen due to their own responsibility.
structured interview
internal locus
Equal Employment Opportunity Act
tell and listen appraisal interview
35. Insurance that pays for nursing homes and medical-related costs to old age and illness.
social contract ethical decision
Material Safety Data Sheets (MSDS)
charismatic leader
Long-term disability (LTD) insurance
36. Positive stress that makes some strive to accomplish something.
eustress
Uniform Guidelines on Employee Selection Procedures
internal selection
core competencies
37. The ability to influence people to achieve goals for the organization.
factor comparison system
management by objectives (MBO)
balance sheet approach
leadership
38. Encourages teamwork and knowledge transfer among employees.
silver handshake
development assignments
positive discipline
transformational leader
39. Payment rates above the pay range.
horizontal career path
red circle rates
Americans with Disabilities Act (ADA)
salary pay
40. Compensation tied to a reward for effort and performance.
servant leader
job sharing
pay for performance standard
McDonnell Douglas Test
41. A decision based on the long-term interests of an individual.
individualistic ethical decision
Health Maintenance Organization (HMO)
absenteeism
quality circle
42. A personal disorientation when experiencing an unfamiliar way of life.
social needs
reward leadership
culture shock
pay secrecy
43. Performance appraisal that seeks evaluation from internal and external customers.
expert power
customer appraisal
pay for performance standard
achievement test
44. Act that amended age discrimination in employment to include all employee benefits; also provided terminated employees with time to consider group termination or retirement programs and consult an attorney.
pay equity
generalized sexual harassment
progressive discipline
Older Workers Benefit Protection Act (OWBPA)
45. 1914. No forbidding the existence of a union.
strategic diversity management
protected classes
Clayton Act
self-appraisal
46. Can directly align employees with the organizational goals - with evaluation based on profits - sales - etc.
productivity
selection
recency error
subordinate appraisal
47. A decision based on total impartiality.
internal selection
servant leader
Davis-Bacon Act
justice ethical decision
48. Rates performance of employee achievement of goals set by manager and the employee.
reductions-in-force (RIF)
EEO-1 Report
management by objectives (MBO)
cafeteria plans
49. A written description of the basic tasks - duties - minimum required experience - and responsibilities required of an employee holding a particular job.
job description
safety needs
involuntary reduction
halo effect
50. Requires the rater to choose from statements that best describe the employee's output.
stretch goal
Immigration Reform and Control Act
manager/supervisor appraisal
forced-choice