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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Focus on the employee's achievements; less subjective - acceptable for employees and supervisors - link individual performance with organizational goals - encourage goal setting - and are good for reward and promotion decisions. However - time consum
results performance appraisal method
peer appraisal
job evaluation
conventional moral development
2. Second level of Maslow's hierarchy. Includes security of body - employment - resources - morality - family - health - and posterity.
defined contribution plan
involuntary reduction
safety needs
behavior observation scales (BOS)
3. Leadership based on the control that management has over rewarding subordinates.
generalized sexual harassment
reward leadership
charge form
utilitarian ethical decision
4. Minorities in the workplace.
ethnocentrism
protected classes
defined contribution plan
host country nationals
5. Highest level of Maslow's hierarchy. Includes morality - creativity - spontaneity - problem solving - lack of prejudice - and acceptance of facts.
values
voluntary reduction
balanced scorecard (BSC)
self-actualization
6. 1974. Main federal legislation responsible for controlling employee benefit and retirement plans.
job enrichment
Employee Retirement Income Security Act (ERISA)
Fair Labor Standards Act (FLSA)
taskforce team
7. Pay according to the number of units produced.
piecework pay
value-added compensation
coercive leadership
strategic planning
8. Hiring through searching and evaluating internal job postings and existing employee files.
hygiene factors
resignation
internal selection
Taft-Hartley Act (Labor Management Relations Act)
9. Belief that things happen due to luck or chance.
external locus
esteem needs
Davis-Bacon Act
authorization card
10. A succession of linked jobs that prepares a worker for advancement to the next job in the chain.
Health Insurance Portability and Accountability Act (HIPAA)
protected classes
career path
servant leader
11. A trait method that requires the rater to describe the employee's performance in a statement.; fairly subjective and reliant on the manager's ability to write effective statements.
self-actualization
culture shock
expert power
essay
12. Power derived from the degree in which one is admired and people want to emulate them.
voluntary protection program (VPP)
referent power
Fair Labor Standards Act (FLSA)
ethnorelativism
13. Accommodation of several cultures.
error of leniency or strictness
pluralism
accountability
discipline
14. A problem in evaluation due to being compared to someone previously evaluated.
separations
contrast effect
external locus
adverse impact
15. Employees that are not from the home or host country.
host country nationals
third-country nationals
managing workforce diversity
balanced scorecard (BSC)
16. Strength of person's convictions. The higher it is - the more likely one will follow what they believe is ethical in lieu of following unethical impulses.
Wagner Act (National Labor Relations Act)
inappropriate sexual harassment
ego strength
contributory pension plan
17. An appraisal error based on biases of how the information is selected - evaluated - or organized.
cross-functional team
temporal errors
cafeteria plans
trancenders
18. An appraisal distributional error where the appraiser gives their employees unusually high or low marks.
error of leniency or strictness
voluntary protection program (VPP)
servant leader
fixed-interval reinforcement
19. Highest level of sexual harassment and would result in a punishable act under the law.
criminal sexual harassment
competence based pay
job analysis
alternative resolution procedure (ARD)
20. The idea that people with authority are subject to reporting to superiors.
recency error
tell and sell appraisal interview
accountability
progressive discipline
21. A career path that is not sequentially interdependent but each of the jobs in the arrangement must be completed before one can advance to the next higher level.
extinction
OSHA form 300
solicitation sexual harassment
horizontal career path
22. 1936. Responsible for prevailing minimum wage in a locality. Regular working hours identified as 8 per day and 40 per week; and time and a half for additional; no employment for convicts and children.
negative reinforcement
Age Discrimination in Employment Act
Walsh-Healy Act
Pregnancy Discrimination Act
23. Theory Z people - those that have reached the self-actualization phase.
trancenders
cafeteria plans
process improvement team
job classification system
24. Job evaluation based on classification of jobs in groups of predetermined wage grades. This is what the federal government uses.
consumer price index (CPI)
temporal errors
job classification system
EEO-1 Report
25. A decision based on the long-term interests of an individual.
Employee Retirement Income Security Act (ERISA)
eustress
restricted policy
individualistic ethical decision
26. Pay by the hour.
job rotation
hourly pay
retirement
Bona Fide Occupational Qualification (BFOQ)
27. 1938. Provided basic pay structure for workers. Those that have to be paid are non-exempt and must be paid at least the minimum wage. Those who hold executive or managerial positions are exempt.
Walsh-Healy Act
Employee Retirement Income Security Act (ERISA)
Fair Labor Standards Act (FLSA)
Equal Employment Opportunity Act
28. Identifies the actions that should or should not be seen on the job - used mainly for developmental feedback..
management by objectives (MBO)
employment-at-will
non-cash compensation
behavioral performance appraisal method
29. 1932. Labor legislation that outlawed 'yellow dog' contracts and forbade federal courts from issuing injunctions to restrain strikes - boycotts - and peaceful picketing.
essay
job simplification
contrast error
Norris-La Guardia Act
30. Includes other employee benefits - such as health insurance - pension contributions - tuition reimbursement - and legal assistance programs.
peer appraisal
protected classes
non-cash compensation
mixed-standard rating scale
31. Third level of Maslow's hierarchy. Includes friendship - family - and interaction.
social needs
employment-at-will
Preferred Provider Organization (PPO)
laissez-faire leadership type
32. Requires the rater to choose from statements that best describe the employee's output.
pay secrecy
wage and salary survey
alternative resolution procedure (ARD)
forced-choice
33. Advancing to the next level in the minimum time required in the current position.
taskforce team
Norris-La Guardia Act
fast tracking
OSHA form 300
34. Flexible working hours that allow workers to choose start and end times.
mixed-standard rating scale
flextime
functional job analysis (FJA)
point system
35. Power based on individual expertise.
fair representation
Supplemental unemployment benefits (SUBS)
third-country nationals
expert power
36. Evaluating self - considering one's own strengths and weaknesses. Best used for developmental purposes.
Equal Employment Opportunity Act
orientation
legitimate leadership
self-appraisal
37. Performance appraisal that recognizes team accomplishement instead of individual performance - used by companies with a strong total quality management (TQM) emphasis.
team appraisal
quality circle
Civil Rights Act
job specifications
38. Rewards after a specific number of desired behaviors. Results in high or stable performance.
absenteeism
eustress
fixed-ratio reinforcement
postconventional moral development
39. The second level of moral development in which people make decisions that conform to societal expectations. A characteristic of managers who encourage work collaboration.
culture shock
encouraged resignation
Family and Medical Leave Act (FMLA)
conventional moral development
40. Causes loss of productivity - frustration - or depression.
Landrum-Griffin Act
fair representation
burnout
behavioral performance appraisal method
41. Basic individual beliefs about right and wrong.
pay equity
Preferred Provider Organization (PPO)
values
human resource planning
42. An appraisal error involving groups of ratings given to employees.
process improvement team
graphic rating scale
distributional errors
cross-functional team
43. Breeds mistrust in the workplace; fairly excepted practice in private industry.
pay secrecy
defined contribution plan
Medical savings account (MSA)
horizontal career path
44. Includes the social environment of the workplace and informal work groups.
informal factors
protected classes
distress
career plateauing
45. The knowledge - skills - and abilities required for the job.
job specifications
internal selection
pay equity
Older Workers Benefit Protection Act (OWBPA)
46. Compensation system that equals American money to foreign money on terms of purchasing power.
behavior observation scales (BOS)
arbitrator
strategic diversity management
balance sheet approach
47. The process of screening - interviewing - and hiring individuals.
Americans with Disabilities Act (ADA)
workforce diversity
selection
contrast error
48. Test used by courts to assess merits of prima facie case of disparate treatment when lacking evidence - requires plaintiff to show he: 1. belongs to protected group -2. has applied and is qualified - 3. was rejected despite qualifications - and 4. th
trait performance appraisal method
McDonnell Douglas Test
job description
process improvement team
49. Measure the extent which someone has characteristics. Relatively inexpensive - but high potential for errors - and not useful in allocating rewards or promotions.
Civil Rights Act
encouraged resignation
trait performance appraisal method
Wagner Act (National Labor Relations Act)
50. 1994. Jobs are protected for those that go on short military service.
job enrichment
Bona Fide Occupational Qualification (BFOQ)
Uniformed Services Employment and Reemployment Act
halo effect