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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Rating based on having certain characteristics.
trait performance appraisal method
Walsh-Healy Act
graphic rating scale
Health Maintenance Organization (HMO)
2. Developed in response to a majority dominating the workforce.
reward leadership
involuntary reduction
selection
affirmative action
3. Involves determining the type and number of individuals needed to get the job done.
job enrichment
conventional moral development
job analysis
job specifications
4. A procedural document designed by the federal government to assist in hiring - promotion - transfer - demotion - dismissal - and referrals.
job rotation
Uniform Guidelines on Employee Selection Procedures
voluntary protection program (VPP)
Americans with Disabilities Act (ADA)
5. Services provided for workers to deal with problems that interfere with how they do their jobs.
active listening
Employee assistance programs (EAP)
inappropriate sexual harassment
Wagner Act (National Labor Relations Act)
6. A pension plan in which the main source of retirement funds today - some employers will match contributions to a certain percentage.
process improvement team
voluntary reduction
401(k) savings plan
functional job analysis (FJA)
7. Home country nationals that are employees who live and work in a different country than their own.
expert power
Landrum-Griffin Act
career plateauing
expatriates
8. Removal of something unpleasant for desire behavior.
Railway Labor Act
negative reinforcement
quid pro quo harassment
Equal Pay Act
9. Teaching long-term skills.
development
workforce diversity
job simplification
tell and sell appraisal interview
10. A leader that clarifies roles - initiates structure - provides rewards - and is considerate of employees; fair - hardworking - and tolerant; emphasizes job-oriented(not personal) needs.
distress
trait performance appraisal method
transactional leader
consumer price index (CPI)
11. An early retirement incentive in a form of a cash bonus or increased pension.
Railway Labor Act
silver handshake
achievement test
Americans with Disabilities Act (ADA)
12. Causes loss of productivity - frustration - or depression.
behaviorally anchored rating scale (BARS)
trancenders
burnout
Americans with Disabilities Act (ADA)
13. An organization that is participatory in problem solving - improving - and increasing capabilities.
learning organization
job analysis
esteem needs
managing workforce diversity
14. A trait method that requires the rater to describe the employee's performance in a statement.; fairly subjective and reliant on the manager's ability to write effective statements.
Landrum-Griffin Act
essay
positive reinforcement
behaviorally anchored rating scale (BARS)
15. 1964 - amended in 1972 - 1991 - and 1994. Broadest and most significant law affecting employment opportunity rights.
self-directed team
distress
Civil Rights Act
management by objectives (MBO)
16. 1926. Required employers to collectively bargain with unions. In 1936 - amended to include airlines.
job sharing
workforce diversity
strategic planning
Railway Labor Act
17. A group of people that rely primarily or exclusively on electronic forms of communication to work together in accomplishing goals.
virtual team
hygiene factors
balance sheet approach
equal employment opportunity (EEO) laws
18. An interview based on a set group of questions so to be compared answers across all candidates. Questions are asked based on job knowledge - job simulation - situational - and work willingness.
fixed-interval reinforcement
retirement
structured interview
tell and listen appraisal interview
19. The matching of people with future vacancies.
job analysis
position analysis questionnaire (PAQ)
Bona Fide Occupational Qualification (BFOQ)
human resource planning
20. Purposeful discrimination.
disparate treatment
progressive discipline
leadership
job analysis
21. Pay by the hour.
hourly pay
virtual team
salary pay
recency error
22. An extremely hard goal - but not impossible to reach.
negative reinforcement
stretch goal
Medical savings account (MSA)
contributory pension plan
23. Breeds mistrust in the workplace; fairly excepted practice in private industry.
Family and Medical Leave Act (FMLA)
pay secrecy
cafeteria plans
non-cash compensation
24. Act that amended age discrimination in employment to include all employee benefits; also provided terminated employees with time to consider group termination or retirement programs and consult an attorney.
Uniformed Services Employment and Reemployment Act
Older Workers Benefit Protection Act (OWBPA)
customer appraisal
variable-interval reinforcement
25. An organization that has generated a list of recommendation for executing an effective diversity initiative.
trait performance appraisal method
Society for Human Resource Management
value-added compensation
process improvement team
26. A personal disorientation when experiencing an unfamiliar way of life.
tell and sell appraisal interview
culture shock
host country nationals
positive discipline
27. A pay attached to acquiring new knowledge or skills.
job specifications
justice ethical decision
skill-based pay
motivators
28. The rater checks statements on a list that he believes are characteristic of the employee.
Family and Medical Leave Act (FMLA)
Taft-Hartley Act (Labor Management Relations Act)
voluntary reduction
behavior checklist
29. A communication of strong and weak points of the employee's performance - and then in which the employee responds with his feelings about the appraisal.
encouraged resignation
contributory pension plan
Railway Labor Act
tell and listen appraisal interview
30. 1974. Main federal legislation responsible for controlling employee benefit and retirement plans.
pay secrecy
hostile environment
coercive sexual harassment
Employee Retirement Income Security Act (ERISA)
31. A code of moral principles and values that govern organizational behavior.
broadbanding
solicitation sexual harassment
business ethics
defined contribution plan
32. 1978. No discrimination based on pregnancy - childbirth - and related conditions.
distributional errors
Civil Rights Act
Uniform Guidelines on Employee Selection Procedures
Pregnancy Discrimination Act
33. Accommodation of several cultures.
extinction
pluralism
fair representation
Equal Employment Opportunity Act
34. Giving something unpleasant for an undesired behavior.
value-added compensation
punishment
behavior observation scales (BOS)
labor agreement
35. The first level of moral development - in which people make decisions based on selfish reasons; concerned only with external rewards or punishments. A characteristic of managers with authoritarian and coercive styles.
preconventional moral development
transactional leader
leadership
telecommuting
36. Hiring through searching and evaluating internal job postings and existing employee files.
active listening
internal selection
vertical career path
development assignments
37. Sexual harassment that is nonthreatening - but causes co-worker discomfort.
social contract ethical decision
internal selection
inappropriate sexual harassment
training
38. 1967. No discrimination based on ages of people over 40. No pressure for older to retire; no terminating only older employees when downsizing;
trait performance appraisal method
employee involvement (EI) groups
Age Discrimination in Employment Act
Executive Order 11246
39. Performance appraisal that seeks evaluation from internal and external customers.
Civil Rights Act
postconventional moral development
customer appraisal
cash compensation
40. Listening to understand without judgment.
negative reinforcement
Worker Adjustment and Restraining Notification (WARN)
active listening
separations
41. An intent to resign from a company that is typically expressed in written communication to the employee's manager.
fixed-interval reinforcement
whistleblowing
locus control
resignation
42. A use of motivators to increase satisfaction.
motivators
negative reinforcement
value-added compensation
job enrichment
43. Collapses traditional salary grades into a few wide bands and helps eliminate obsession with grades and gives management an enhanced ability to reward on performance.
job simplification
cross-functional team
restricted policy
broadbanding
44. Leadership based on the control that management has over rewarding subordinates.
cash balance pension plan
self-actualization
Wagner Act (National Labor Relations Act)
reward leadership
45. Pay according to the number of units produced.
voluntary reduction
ego strength
authorization card
piecework pay
46. 1994. Jobs are protected for those that go on short military service.
development
pay secrecy
job analysis
Uniformed Services Employment and Reemployment Act
47. The process of screening - interviewing - and hiring individuals.
selection
informal factors
cash balance pension plan
aptitude tests
48. Hands-off approach over all decision-making without any further involvement unless asked to participate.
laissez-faire leadership type
Clayton Act
whistleblowing
tell and listen appraisal interview
49. A time when the individual stops advancing before reaching the next highest level. It is not necessarily a failed effort because not everyone is promoted to the top position and many common career paths are not designed to lead to the top.
self-actualization
accountability
recruiting
career plateauing
50. Requires the rater to choose from statements that best describe the employee's output.
social contract ethical decision
forced-choice
stretch goal
job classification system