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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Groups of jobs within a class that are paid the same. Used by the federal government.
encouraged resignation
pay grades
job specifications
job simplification
2. A pension plan in which the amount is specific.
adverse impact
defined benefit plan
third-country nationals
team appraisal
3. Can directly align employees with the organizational goals - with evaluation based on profits - sales - etc.
productivity
physiological needs
criminal sexual harassment
customer appraisal
4. A group with mix of specialists that are assigned rather than voluntary membership.
virtual team
essay
arbitrator
cross-functional team
5. 1993. Applies to employers with fifty or more employees. Paternal and maternal leave covered under this act.
critical incident
subordinate appraisal
postconventional moral development
Family and Medical Leave Act (FMLA)
6. Measure the extent which someone has characteristics. Relatively inexpensive - but high potential for errors - and not useful in allocating rewards or promotions.
development assignments
trait performance appraisal method
horizontal career path
Pregnancy Discrimination Act
7. Pay is the same each pay period regardless of hours worked.
non-cash compensation
salary pay
process improvement team
contributory pension plan
8. The working conditions - pay - company policies - and interpersonal relationships; they help eliminate job satisfaction - but do not motivate the employee according to the two-factor theory.
legitimate leadership
coercive leadership
separations
hygiene factors
9. Evidence suggesting selection precludes members from protected classes.
Older Workers Benefit Protection Act (OWBPA)
restricted policy
problem solving appraisal interview
job simplification
10. An organization that is participatory in problem solving - improving - and increasing capabilities.
transformational leader
job enrichment
learning organization
value-added compensation
11. Requires the rater to choose from statements that best describe the employee's output.
forced-choice
charismatic leader
eustress
stress interview
12. Performance appraisal done by fellow employees - usually combined by the manager into a single profile for use. May be the most accurate - but not used due to popularity copntests.
job enlargement
union steward
peer appraisal
pay for performance standard
13. Home country nationals that are employees who live and work in a different country than their own.
expatriates
Fair Labor Standards Act (FLSA)
career path
variable-interval reinforcement
14. Includes hourly wages - salaries - and bonuses.
management by objectives (MBO)
horizontal career path
wage and salary survey
cash compensation
15. Characterized by dictatorship that dismisses input from team members; decides the term of tasks and who will perform the work to be done.
non-cash compensation
authoritarian leadership type
similar to me error
structured interview
16. A pay attached to acquiring new knowledge or skills.
skill-based pay
Davis-Bacon Act
ethnocentrism
results performance appraisal method
17. Quantitative job evaluation that determines the value based on the points assigned to it; uses the point manual.
contributory pension plan
point system
job evaluation
Health Maintenance Organization (HMO)
18. Various software programs that write job description and specifications based on job analysis.
diversity awareness training
Wagner Act (National Labor Relations Act)
self-directed team
computerized job analysis
19. Idea that all cultures are inherently equal.
democratic leadership type
error of central tendency
ethnorelativism
forced-choice
20. A step beyond tell and sell; stimulation of growth of the employee by discussing problems - needs - innovations - satisfactions - and dissatisfactions since last appraisal.
problem solving appraisal interview
contrast effect
401(k) savings plan
contributory pension plan
21. Pay based on skills and increased job knowledge. Also called skilled based or knowledge based pay.
competence based pay
process improvement team
Fair Labor Standards Act (FLSA)
Health Maintenance Organization (HMO)
22. 1974. Main federal legislation responsible for controlling employee benefit and retirement plans.
Employee Retirement Income Security Act (ERISA)
esteem needs
Fair Labor Standards Act (FLSA)
job analysis
23. Focus on the employee's achievements; less subjective - acceptable for employees and supervisors - link individual performance with organizational goals - encourage goal setting - and are good for reward and promotion decisions. However - time consum
results performance appraisal method
cash balance pension plan
variable-ratio reinforcement
skill-based pay
24. Binding document with terms or conditions or rules.
labor agreement
McDonnell Douglas Test
recency error
hostile environment
25. Measures what a person is capable of learning.
aptitude tests
four-fifths rule
hot-stove approach
punishment
26. Means that people employed in an organization represent different cultural groups and human qualities.
subordinate appraisal
selection
workforce diversity
achievement test
27. Compensation useful in advancing organizational goals.
Walsh-Healy Act
whistleblowing
inappropriate sexual harassment
value-added compensation
28. A succession of linked jobs that prepares a worker for advancement to the next job in the chain.
training
vertical career path
career path
contrast error
29. The knowledge - skills - and abilities required for the job.
similar to me error
Landrum-Griffin Act
mixed-standard rating scale
job specifications
30. A medical insurance plan that the employer contributes to meet the needs of the individual's medical needs.
expert power
criminal sexual harassment
Medical savings account (MSA)
social needs
31. An interview that may have no format at all or have open ended questions - but makes it difficult to compare candidates.
unstructured interview
locus control
defined contribution plan
human resource information system
32. A behavioral method that notes an unusual event that identifies superior or inferior performance by the employee.
critical incident
informal factors
job simplification
broadbanding
33. Listening to understand without judgment.
hygiene factors
labor agreement
active listening
results performance appraisal method
34. A career path that is not sequentially interdependent but each of the jobs in the arrangement must be completed before one can advance to the next higher level.
negative reinforcement
red circle rates
Executive Order 11246
horizontal career path
35. Performance appraisal that seeks evaluation from internal and external customers.
customer appraisal
criminal sexual harassment
host country nationals
fair representation
36. Sexual remarks or actions not targeted at a specific individual.
job enrichment
generalized sexual harassment
compressed workweek
justice ethical decision
37. A decision that considers humanity's fundamental rights.
moral rights ethical decision
external locus
silver handshake
authoritarian leadership type
38. 1963. Amendment to the Fair Labor Standards Act. No discrimination of pay - benefits - or pension based on gender.
Family and Medical Leave Act (FMLA)
separations
positive discipline
Equal Pay Act
39. The survey of the wages paid to employees with similar skill sets in a labor market. The Bureau of Labor Statistics publishes a reliable one.
job classification system
wage and salary survey
learning organization
McDonnell Douglas Test
40. 1972. Extended Civil Rights Title VII to government workers.
Long-term disability (LTD) insurance
trancenders
Equal Employment Opportunity Act
fixed-interval reinforcement
41. The act of returning to the country of origin after an international assignement.
accountability
repatriation
unstructured interview
motivators
42. A group of 6-12 that meet regularly to discuss organizational issues.
quality circle
voluntary reduction
arbitrator
restricted policy
43. Only suitable defense against discrimination; postulates that age - religion - sex - or nationality is an actual qualification for the job. It does NOT cover race or color.
absenteeism
productivity
Bona Fide Occupational Qualification (BFOQ)
Health Insurance Portability and Accountability Act (HIPAA)
44. A use of motivators to increase satisfaction.
job enrichment
arbitrator
fair representation
retirement
45. Pay by the hour.
forced-choice
fixed-ratio reinforcement
active listening
hourly pay
46. The different conditions upon which someone leaves a company; may be voluntary or involuntary.
Wagner Act (National Labor Relations Act)
Equal Employment Opportunity Act
separations
Clayton Act
47. 1994. Jobs are protected for those that go on short military service.
workforce diversity
virtual team
fair representation
Uniformed Services Employment and Reemployment Act
48. An uncomfortable environment that interferes with job performance.
Americans with Disabilities Act (ADA)
social needs
trancenders
hostile environment
49. A problem in appraisal in which an employee is given the same grade on all dimensions based on a few attributes.
social contract ethical decision
safety needs
four-fifths rule
halo effect
50. The idea that people with authority are subject to reporting to superiors.
accountability
positive discipline
democratic leadership type
Preferred Provider Organization (PPO)