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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Quantitative job evaluation that determines the value based on the points assigned to it; uses the point manual.
defined benefit plan
workforce diversity
piecework pay
point system
2. A program that encourages employers to go beyond the minimum requirements outlined by OSHA. It includes three: 1. Star 2. Merit 3. Demonstration
inappropriate sexual harassment
voluntary protection program (VPP)
positive reinforcement
consumer price index (CPI)
3. Advancing to the next level in the minimum time required in the current position.
fast tracking
job enlargement
Older Workers Benefit Protection Act (OWBPA)
accountability
4. The curve in the scattergram that identifies the worth of jobs and wages.
pay equity
Age Discrimination in Employment Act
wage curve
moral rights ethical decision
5. 1967. No discrimination based on ages of people over 40. No pressure for older to retire; no terminating only older employees when downsizing;
job ranking system
problem solving appraisal interview
Age Discrimination in Employment Act
pay equity
6. Services provided for workers to deal with problems that interfere with how they do their jobs.
punishment
restricted policy
Employee assistance programs (EAP)
physiological needs
7. When some of the desired behavior is reinforced. Can be classified into four groups: fixed-interval - fixed-ratio - variable-interval - and variable-ratio.
transformational leader
partial reinforcement
discipline
Railway Labor Act
8. Belief that one culture is superior to another.
Age Discrimination in Employment Act
consumer price index (CPI)
ethnocentrism
extinction
9. Laws that prevent discrimination in the workplace.
fair representation
equal employment opportunity (EEO) laws
individualistic ethical decision
EEO-1 Report
10. Pay is the same each pay period regardless of hours worked.
Health Maintenance Organization (HMO)
salary pay
labor agreement
physiological needs
11. A problem in appraisal in which an employee is given the same grade on all dimensions based on a few attributes.
behaviorally anchored rating scale (BARS)
management by objectives (MBO)
halo effect
arbitrator
12. A leader that clarifies roles - initiates structure - provides rewards - and is considerate of employees; fair - hardworking - and tolerant; emphasizes job-oriented(not personal) needs.
continuous reinforcement
transactional leader
Bona Fide Occupational Qualification (BFOQ)
whistleblowing
13. Threat of power in order to convince someone to engage in sexual activity.
coercive sexual harassment
retirement
process improvement team
ethnocentrism
14. A trait method that requires the rater to describe the employee's performance in a statement.; fairly subjective and reliant on the manager's ability to write effective statements.
Fair Labor Standards Act (FLSA)
essay
job rotation
disparate treatment
15. Reward given for desired behavior.
positive reinforcement
transactional leader
coercive leadership
Supplemental unemployment benefits (SUBS)
16. Two part-time employees share one full time position.
resignation
quality circle
authorization card
job sharing
17. A leader who works to fulfill subordinates' needs and goals as well as to achieve the organization's larger mission; the needs of others are placed above the leader's own needs.
eustress
pluralism
protected classes
servant leader
18. Includes other employee benefits - such as health insurance - pension contributions - tuition reimbursement - and legal assistance programs.
non-cash compensation
computerized job analysis
job description
Uniform Guidelines on Employee Selection Procedures
19. Rewards after a specific number of desired behaviors. Results in high or stable performance.
fixed-ratio reinforcement
encouraged resignation
Medical savings account (MSA)
behavior observation scales (BOS)
20. Encourages teamwork and knowledge transfer among employees.
factor comparison system
Uniform Guidelines on Employee Selection Procedures
development assignments
hot-stove approach
21. Guarantee of benefits - especially in pension plans.
individualistic ethical decision
vesting
Supplemental unemployment benefits (SUBS)
fixed-ratio reinforcement
22. Voluntary or involuntary reductions in labor.
reductions-in-force (RIF)
process improvement team
ethnocentrism
culture shock
23. Teaching long-term skills.
voluntary protection program (VPP)
development
job analysis
productivity
24. A behavioral method that notes an unusual event that identifies superior or inferior performance by the employee.
critical incident method
critical incident
equal employment opportunity (EEO) laws
computerized job analysis
25. Job evaluation based on classification of jobs in groups of predetermined wage grades. This is what the federal government uses.
Wagner Act (National Labor Relations Act)
behavior checklist
Employee Retirement Income Security Act (ERISA)
job classification system
26. A career path that is not sequentially interdependent but each of the jobs in the arrangement must be completed before one can advance to the next higher level.
protected classes
variable-interval reinforcement
horizontal career path
accountability
27. 1994. Jobs are protected for those that go on short military service.
hourly pay
Americans with Disabilities Act (ADA)
Uniformed Services Employment and Reemployment Act
distributional errors
28. A decision based on total impartiality.
justice ethical decision
extinction
managing workforce diversity
informal factors
29. 1938. Provided basic pay structure for workers. Those that have to be paid are non-exempt and must be paid at least the minimum wage. Those who hold executive or managerial positions are exempt.
Fair Labor Standards Act (FLSA)
diversity awareness training
expert power
voluntary reduction
30. Measures the frequency of observed behavior.
behavior observation scales (BOS)
progressive discipline
error of leniency or strictness
absenteeism
31. Removal of something unpleasant for desire behavior.
pluralism
distributional errors
cafeteria plans
negative reinforcement
32. Separation that is typically planned well in advanced - and are well received - celebratory occasions.
disparate treatment
broadbanding
retirement
project team
33. A concept Richard Hackman and Greg Oldham formulated after researching job design - focusing on three main parts: core job dimensions - critical psychological states - and employee growth need.
characteristics model
social needs
balanced scorecard (BSC)
learning organization
34. Groups of employees who meet to resolve problems and improve the organization.
project team
employee involvement (EI) groups
voluntary reduction
distress
35. 1936. Responsible for prevailing minimum wage in a locality. Regular working hours identified as 8 per day and 40 per week; and time and a half for additional; no employment for convicts and children.
Walsh-Healy Act
compressed workweek
workforce diversity
quality circle
36. Highest level of Maslow's hierarchy. Includes morality - creativity - spontaneity - problem solving - lack of prejudice - and acceptance of facts.
contrast error
Fair Labor Standards Act (FLSA)
solicitation sexual harassment
self-actualization
37. A pay attached to acquiring new knowledge or skills.
skill-based pay
culture shock
compressed workweek
Civil Rights Act
38. Official discrimination complaint to Equal Employment Opportunity Commission (EEOC) - filled by employee.
charge form
expert power
essay
job rotation
39. Systems that provide data for Human Resource control and decision making.
Health Maintenance Organization (HMO)
Norris-La Guardia Act
human resource information system
broadbanding
40. An extremely hard goal - but not impossible to reach.
stretch goal
job specifications
Older Workers Benefit Protection Act (OWBPA)
broadbanding
41. The knowledge - skills - and abilities required for the job.
taskforce team
management by objectives (MBO)
job specifications
Employee assistance programs (EAP)
42. Developed in response to a majority dominating the workforce.
preconventional moral development
affirmative action
reward leadership
Society for Human Resource Management
43. Focus on the employee's achievements; less subjective - acceptable for employees and supervisors - link individual performance with organizational goals - encourage goal setting - and are good for reward and promotion decisions. However - time consum
results performance appraisal method
characteristics model
position analysis questionnaire (PAQ)
error of leniency or strictness
44. A career path that is hiearchical in nature and consists of interdependent sequential jobs.
self-actualization
vertical career path
self-appraisal
Supplemental unemployment benefits (SUBS)
45. The oldest and simplest job evaluation that is based on grouping the jobs based on their relative worth to one another; can only be used on a small number of jobs.
job ranking system
value-added compensation
Equal Employment Opportunity Act
voluntary protection program (VPP)
46. A group of people that rely primarily or exclusively on electronic forms of communication to work together in accomplishing goals.
involuntary reduction
virtual team
arbitrator
trancenders
47. Power based on individual expertise.
ego strength
Davis-Bacon Act
subordinate appraisal
expert power
48. An appraisal error based on biases of how the information is selected - evaluated - or organized.
halo effect
temporal errors
Bona Fide Occupational Qualification (BFOQ)
variable-ratio reinforcement
49. Purposeful discrimination.
disparate treatment
structured interview
protected classes
charismatic leader
50. Host country natives that are employees. Usually is shifted to because it is cheaper - gives a good impression on locals - and no adjustment to culture.
host country nationals
positive discipline
development
career plateauing