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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A written description of the basic tasks - duties - minimum required experience - and responsibilities required of an employee holding a particular job.
job sharing
external locus
job description
generalized sexual harassment
2. Act that provides individuals and dependents who may lose medical coverage with opportunity to pay to continue coverage.
labor agreement
Consolidated Omnibus Budget Reconciliation Act (COBRA)
Long-term disability (LTD) insurance
alternative resolution procedure (ARD)
3. The matching of people with future vacancies.
learning organization
host country nationals
trait performance appraisal method
human resource planning
4. Includes the social environment of the workplace and informal work groups.
training
characteristics model
informal factors
vertical career path
5. Traditional approach to appraisal - a review by management one level higher.
referent power
reductions-in-force (RIF)
manager/supervisor appraisal
self-appraisal
6. Sexual remarks or actions not targeted at a specific individual.
taskforce team
generalized sexual harassment
Wagner Act (National Labor Relations Act)
culture shock
7. When twelve months have been worked at an employer with health insurance - a worker can transfer to another employer with no regard to preexisting conditions.
stretch goal
Worker Adjustment and Restraining Notification (WARN)
Railway Labor Act
Health Insurance Portability and Accountability Act (HIPAA)
8. Accommodation of several cultures.
pluralism
error of central tendency
job simplification
point system
9. Rewards according to a specific time interval. Results in average and irregular performance.
fixed-interval reinforcement
Norris-La Guardia Act
quality circle
ethnocentrism
10. Highest level of sexual harassment and would result in a punishable act under the law.
defined benefit plan
wage and salary survey
ethnocentrism
criminal sexual harassment
11. An employer-created fund for laid off employees to draw from on top of unemployment benefits.
individualistic ethical decision
Supplemental unemployment benefits (SUBS)
fixed-ratio reinforcement
tell and sell appraisal interview
12. Reward given for desired behavior.
disparate treatment
positive reinforcement
job evaluation
development assignments
13. Groups of employees who meet to resolve problems and improve the organization.
safety needs
fixed-interval reinforcement
employee involvement (EI) groups
temporal errors
14. Pay by the hour.
hourly pay
career path
Railway Labor Act
silver handshake
15. The need for achievement - recognition - responsibility - and growth; they both eliminate job dissatisfaction and stimulate motivation.
ego strength
distress
training
motivators
16. A group of 6-12 that meet regularly to discuss organizational issues.
authoritarian leadership type
separations
active listening
quality circle
17. Defining the characteristics that the organization feels would be a good fit for the vacancies. To recruit - an organization must conduct job analysis - provide a job description - and give job specification.
graphic rating scale
generalized sexual harassment
recruiting
authoritarian leadership type
18. An attempt by the employer to alter the behavior of the employee by persuasion and motivational incentives.
Fair Labor Standards Act (FLSA)
Family and Medical Leave Act (FMLA)
Older Workers Benefit Protection Act (OWBPA)
tell and sell appraisal interview
19. A problem in appraisal in which an employee is given the same grade on all dimensions based on a few attributes.
job enrichment
charismatic leader
halo effect
vesting
20. To discipline by being effective - consistent - and applied to all equally. 1. Documentation of Misconduct 2. Investigative Interview 3. Application of Discipline
coercive sexual harassment
hot-stove approach
repatriation
human resource information system
21. An interview based on a set group of questions so to be compared answers across all candidates. Questions are asked based on job knowledge - job simulation - situational - and work willingness.
balanced scorecard (BSC)
point system
learning organization
structured interview
22. Causes loss of productivity - frustration - or depression.
Railway Labor Act
burnout
cafeteria plans
ethnocentrism
23. Removal of something unpleasant for desire behavior.
negative reinforcement
host country nationals
graphic rating scale
values
24. 1931. Required federal contracts for construction to specify minimum wage for workers.
accountability
OSHA form 300
internal locus
Davis-Bacon Act
25. An appraisal temporal error in which the appraiser inflates the evaluation because of a mutual connection.
Consolidated Omnibus Budget Reconciliation Act (COBRA)
similar to me error
unstructured interview
error of leniency or strictness
26. Group assigned with improving quality.
job analysis
job simplification
tell and listen appraisal interview
process improvement team
27. Belief that one culture is superior to another.
productivity
adverse impact
401(k) savings plan
ethnocentrism
28. Threat of power in order to convince someone to engage in sexual activity.
Walsh-Healy Act
coercive sexual harassment
expert power
job specifications
29. Official discrimination complaint to Equal Employment Opportunity Commission (EEOC) - filled by employee.
development assignments
charge form
voluntary protection program (VPP)
piecework pay
30. Not reporting to work.
partial reinforcement
resignation
competence based pay
absenteeism
31. Sexual harassment that is nonthreatening - but causes co-worker discomfort.
Uniform Guidelines on Employee Selection Procedures
inappropriate sexual harassment
Long-term disability (LTD) insurance
graphic rating scale
32. Measure the extent which someone has characteristics. Relatively inexpensive - but high potential for errors - and not useful in allocating rewards or promotions.
workforce diversity
trait performance appraisal method
computerized job analysis
fast tracking
33. An organization that is participatory in problem solving - improving - and increasing capabilities.
learning organization
employee involvement (EI) groups
locus control
halo effect
34. Focus on the employee's achievements; less subjective - acceptable for employees and supervisors - link individual performance with organizational goals - encourage goal setting - and are good for reward and promotion decisions. However - time consum
360-degree appraisal
results performance appraisal method
Consolidated Omnibus Budget Reconciliation Act (COBRA)
Railway Labor Act
35. A pension plan in which the main source of retirement funds today - some employers will match contributions to a certain percentage.
OSHA form 300
learning organization
401(k) savings plan
productivity
36. The rater checks statements on a list that he believes are characteristic of the employee.
tell and sell appraisal interview
behavior checklist
Fair Labor Standards Act (FLSA)
problem solving appraisal interview
37. An intent to resign from a company that is typically expressed in written communication to the employee's manager.
productivity
resignation
McDonnell Douglas Test
motivators
38. Involves determining the type and number of individuals needed to get the job done.
job analysis
job specifications
unstructured interview
management by objectives (MBO)
39. Groups of jobs within a class that are paid the same. Used by the federal government.
pay grades
trancenders
esteem needs
project team
40. Quantitative job evaluation that determines the value based on the points assigned to it; uses the point manual.
point system
behaviorally anchored rating scale (BARS)
manager/supervisor appraisal
Walsh-Healy Act
41. Measures the frequency of observed behavior.
behavior observation scales (BOS)
locus control
variable-ratio reinforcement
fixed-interval reinforcement
42. RIF that is composed of lay-offs - either across the board or through company reorganization that result in fewer available positions.
involuntary reduction
employment-at-will
pay for performance standard
Bona Fide Occupational Qualification (BFOQ)
43. Training designed to make people recognize and address their own prejudices.
Material Safety Data Sheets (MSDS)
reductions-in-force (RIF)
diversity awareness training
Walsh-Healy Act
44. Evaluating self - considering one's own strengths and weaknesses. Best used for developmental purposes.
McDonnell Douglas Test
Equal Pay Act
taskforce team
self-appraisal
45. Seeking to minimize ethnocentrism and moving toward pluralism and ethnorelativism.
broadbanding
managing workforce diversity
resignation
recency error
46. Hiring through searching and evaluating internal job postings and existing employee files.
succession planning
reductions-in-force (RIF)
servant leader
internal selection
47. Separation that is typically planned well in advanced - and are well received - celebratory occasions.
red circle rates
charge form
retirement
development
48. A leader that has an ability to motivate employees to go beyond expectations; less predictable than transactional and embrace new ideas. Charismatic leaders are visionaries; they try to get others to see a better future and their participation in it.
Health Maintenance Organization (HMO)
democratic leadership type
charismatic leader
distress
49. A resignation in which an employee chooses to resign without provocation from the employer.
defined benefit plan
unencouraged resignation
hourly pay
consumer price index (CPI)
50. How an employee perceives his compensation relative to others within the organization.
locus control
Davis-Bacon Act
punishment
pay equity