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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. 1972. Extended Civil Rights Title VII to government workers.
computerized job analysis
vesting
job analysis
Equal Employment Opportunity Act
2. Power derived from the degree in which one is admired and people want to emulate them.
functional job analysis (FJA)
401(k) savings plan
referent power
learning organization
3. Measure the extent which someone has characteristics. Relatively inexpensive - but high potential for errors - and not useful in allocating rewards or promotions.
fixed-ratio reinforcement
recency error
laissez-faire leadership type
trait performance appraisal method
4. Long-term(5 years +) planning reserved for the highest levels of management.
extinction
retirement
Health Insurance Portability and Accountability Act (HIPAA)
strategic planning
5. A decision based on the long-term interests of an individual.
individualistic ethical decision
self-directed team
trait performance appraisal method
position analysis questionnaire (PAQ)
6. Harmful stress that accompanies a feeling of insecurity.
Norris-La Guardia Act
vesting
distress
human resource information system
7. Belief that things happen due to luck or chance.
job analysis
safety needs
external locus
Railway Labor Act
8. Power based on individual expertise.
expert power
ethnocentrism
taskforce team
fixed-interval reinforcement
9. A group of 6-12 that meet regularly to discuss organizational issues.
virtual team
quality circle
utilitarian ethical decision
peer appraisal
10. Positive stress that makes some strive to accomplish something.
Family and Medical Leave Act (FMLA)
Taft-Hartley Act (Labor Management Relations Act)
eustress
generalized sexual harassment
11. A leader who motivates people to transcend their personal interests for the good of the group; characterized by the ability to bring innovation.
peer appraisal
transformational leader
alternative resolution procedure (ARD)
customer appraisal
12. Voluntary or involuntary reductions in labor.
Health Insurance Portability and Accountability Act (HIPAA)
reductions-in-force (RIF)
democratic leadership type
restricted policy
13. Various software programs that write job description and specifications based on job analysis.
cross-functional team
computerized job analysis
competence based pay
retirement
14. Teaching long-term skills.
self-actualization
equal employment opportunity (EEO) laws
development
Bona Fide Occupational Qualification (BFOQ)
15. An attempt by the employer to alter the behavior of the employee by persuasion and motivational incentives.
Occupational Safety and Health Act (OSHA)
defined benefit plan
employment-at-will
tell and sell appraisal interview
16. The need for achievement - recognition - responsibility - and growth; they both eliminate job dissatisfaction and stimulate motivation.
leadership
unencouraged resignation
partial reinforcement
motivators
17. Unpaid union official that represents the employees when dealing with management.
360-degree appraisal
postconventional moral development
ego strength
union steward
18. The first level of moral development - in which people make decisions based on selfish reasons; concerned only with external rewards or punishments. A characteristic of managers with authoritarian and coercive styles.
human resource planning
preconventional moral development
broadbanding
job classification system
19. 194-point questionnaire with five-point scale to determine the degree in which tasks are performed.
achievement test
pluralism
social needs
position analysis questionnaire (PAQ)
20. An interview that may have no format at all or have open ended questions - but makes it difficult to compare candidates.
cash balance pension plan
unstructured interview
job classification system
essay
21. A trait method that requires the rater to describe the employee's performance in a statement.; fairly subjective and reliant on the manager's ability to write effective statements.
essay
factor comparison system
utilitarian ethical decision
trait performance appraisal method
22. Removal of something unpleasant for desire behavior.
Medical savings account (MSA)
encouraged resignation
negative reinforcement
point system
23. RIF that include some type of severance pay and extension of benefits for a predetermined period of time.
voluntary reduction
individualistic ethical decision
Medical savings account (MSA)
charge form
24. The rater checks statements on a list that he believes are characteristic of the employee.
behavior checklist
cafeteria plans
negative reinforcement
social contract ethical decision
25. Consists of vertical scales for each dimension of employee's performance.
tell and sell appraisal interview
behaviorally anchored rating scale (BARS)
variable-ratio reinforcement
competence based pay
26. Systems that provide data for Human Resource control and decision making.
McDonnell Douglas Test
job evaluation
referent power
human resource information system
27. The survey of the wages paid to employees with similar skill sets in a labor market. The Bureau of Labor Statistics publishes a reliable one.
quality circle
salary pay
Equal Pay Act
wage and salary survey
28. 1978. No discrimination based on pregnancy - childbirth - and related conditions.
Pregnancy Discrimination Act
stretch goal
utilitarian ethical decision
Health Insurance Portability and Accountability Act (HIPAA)
29. Official discrimination complaint to Equal Employment Opportunity Commission (EEOC) - filled by employee.
leadership
managing workforce diversity
charge form
variable-interval reinforcement
30. Giving something unpleasant for an undesired behavior.
Taft-Hartley Act (Labor Management Relations Act)
coercive sexual harassment
punishment
selection
31. A process to make the job more complex to improve the level of boredom of an oversimplified job.
job enlargement
learning organization
external locus
four-fifths rule
32. When twelve months have been worked at an employer with health insurance - a worker can transfer to another employer with no regard to preexisting conditions.
noncontributory pension plan
human resource planning
Health Insurance Portability and Accountability Act (HIPAA)
recruiting
33. Accommodation of several cultures.
values
consumer price index (CPI)
problem solving appraisal interview
pluralism
34. The oldest and simplest job evaluation that is based on grouping the jobs based on their relative worth to one another; can only be used on a small number of jobs.
Worker Adjustment and Restraining Notification (WARN)
job ranking system
strategic planning
hourly pay
35. A career path that is hiearchical in nature and consists of interdependent sequential jobs.
aptitude tests
vertical career path
management by objectives (MBO)
Bona Fide Occupational Qualification (BFOQ)
36. An integrated knowledge within an organization that sets it out from the competition.
customer appraisal
punishment
values
core competencies
37. Developed in response to a majority dominating the workforce.
achievement test
affirmative action
equal employment opportunity (EEO) laws
Hay profile method
38. Fourth level of Maslow's hierarchy. Includes self-esteem - confidence - achievement - respect of and by others.
arbitrator
charge form
esteem needs
mixed-standard rating scale
39. Laws that prevent discrimination in the workplace.
referent power
functional job analysis (FJA)
equal employment opportunity (EEO) laws
four-fifths rule
40. An early retirement incentive in a form of a cash bonus or increased pension.
recency error
results performance appraisal method
contrast error
silver handshake
41. Pay is the same each pay period regardless of hours worked.
values
salary pay
silver handshake
voluntary protection program (VPP)
42. Groups of jobs within a class that are paid the same. Used by the federal government.
pay grades
pluralism
ethnocentrism
human resource information system
43. To discipline by being effective - consistent - and applied to all equally. 1. Documentation of Misconduct 2. Investigative Interview 3. Application of Discipline
error of central tendency
referent power
hot-stove approach
training
44. Rewards after a specific number of desired behaviors. Results in high or stable performance.
active listening
cross-functional team
fixed-ratio reinforcement
Hay profile method
45. A decision based on existing norms.
temporal errors
salary pay
social contract ethical decision
401(k) savings plan
46. 1914. No forbidding the existence of a union.
value-added compensation
Bona Fide Occupational Qualification (BFOQ)
Clayton Act
job description
47. How an employee perceives his compensation relative to others within the organization.
pay equity
pluralism
strategic diversity management
error of leniency or strictness
48. Sexual harassment that uses rewards; potential for criminal prosecution.
postconventional moral development
active listening
solicitation sexual harassment
Civil Rights Act
49. A problem in appraisal in which an employee is given the same grade on all dimensions based on a few attributes.
vertical career path
halo effect
separations
Occupational Safety and Health Act (OSHA)
50. An appraisal distributional error where the rater is reluctant to give high or low marks.
Preferred Provider Organization (PPO)
error of central tendency
Uniform Guidelines on Employee Selection Procedures
Occupational Safety and Health Act (OSHA)