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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Group of healthcare providers that guarantee lower healthcare costs to the employer; seen as a higher quality to the employee.
OSHA form 300
vertical career path
Preferred Provider Organization (PPO)
justice ethical decision
2. A career path that is hiearchical in nature and consists of interdependent sequential jobs.
hygiene factors
motivators
vertical career path
aptitude tests
3. RIF that include some type of severance pay and extension of benefits for a predetermined period of time.
compressed workweek
contrast error
team appraisal
voluntary reduction
4. The knowledge - skills - and abilities required for the job.
Health Insurance Portability and Accountability Act (HIPAA)
job specifications
critical incident method
defined benefit plan
5. Evidence suggesting selection precludes members from protected classes.
restricted policy
project team
variable-interval reinforcement
McDonnell Douglas Test
6. Two part-time employees share one full time position.
Uniform Guidelines on Employee Selection Procedures
transactional leader
job sharing
vesting
7. Long-term(5 years +) planning reserved for the highest levels of management.
strategic planning
democratic leadership type
non-cash compensation
tell and listen appraisal interview
8. A method of moving the employee to different jobs for variety - designed to prevent boredom of repetitive tasks.
voluntary protection program (VPP)
quality circle
coercive leadership
job rotation
9. Accommodation of several cultures.
third-country nationals
contrast error
resignation
pluralism
10. Understanding the duties of the job.
vesting
achievement test
job analysis
Pregnancy Discrimination Act
11. Rewards according to random times. Results in moderately high and stable performance.
variable-interval reinforcement
unencouraged resignation
esteem needs
Health Insurance Portability and Accountability Act (HIPAA)
12. Idea that all cultures are inherently equal.
active listening
pay equity
ethnorelativism
virtual team
13. 1986. Used to control the hiring - recruiting - or referring of people not eligible to work in the US. Uses the form I-9.
Medical savings account (MSA)
graphic rating scale
Immigration Reform and Control Act
voluntary protection program (VPP)
14. Includes other employee benefits - such as health insurance - pension contributions - tuition reimbursement - and legal assistance programs.
union steward
non-cash compensation
physiological needs
transformational leader
15. A leader that clarifies roles - initiates structure - provides rewards - and is considerate of employees; fair - hardworking - and tolerant; emphasizes job-oriented(not personal) needs.
transactional leader
pay grades
Uniform Guidelines on Employee Selection Procedures
legitimate leadership
16. Teaching long-term skills.
non-cash compensation
transactional leader
pay for performance standard
development
17. Belief that one culture is superior to another.
job specifications
similar to me error
customer appraisal
ethnocentrism
18. A career path that is not sequentially interdependent but each of the jobs in the arrangement must be completed before one can advance to the next higher level.
alternative resolution procedure (ARD)
horizontal career path
learning organization
Medical savings account (MSA)
19. Documents that contain the main information about hazardous material.
quality circle
partial reinforcement
social contract ethical decision
Material Safety Data Sheets (MSDS)
20. Bottom level of Maslow's hierarchy. Includes shelter - food - sleep - breaks - and compensation.
physiological needs
selection
expert power
hourly pay
21. 1. Treatment that punishes 2. Orderly behavior in an organization 3. Training that corrects undesirable behavior and develops self control
discipline
Immigration Reform and Control Act
Consolidated Omnibus Budget Reconciliation Act (COBRA)
functional job analysis (FJA)
22. Listening to understand without judgment.
retirement
error of leniency or strictness
active listening
constructive discharge
23. An appraisal error involving groups of ratings given to employees.
point system
distributional errors
justice ethical decision
job enrichment
24. Groups of jobs within a class that are paid the same. Used by the federal government.
internal selection
pay grades
achievement test
vertical career path
25. Law that affects employers with one hundred or more employees and requires the employer to give advance notice of at least sixty days when a plant closing or mass layoff is planned.
managing workforce diversity
Worker Adjustment and Restraining Notification (WARN)
critical incident method
career plateauing
26. A code of moral principles and values that govern organizational behavior.
cash compensation
Preferred Provider Organization (PPO)
business ethics
tell and sell appraisal interview
27. 1938. Provided basic pay structure for workers. Those that have to be paid are non-exempt and must be paid at least the minimum wage. Those who hold executive or managerial positions are exempt.
distributional errors
Medical savings account (MSA)
managing workforce diversity
Fair Labor Standards Act (FLSA)
28. Strength of person's convictions. The higher it is - the more likely one will follow what they believe is ethical in lieu of following unethical impulses.
hot-stove approach
subordinate appraisal
generalized sexual harassment
ego strength
29. Leadership based on the control that management has over rewarding subordinates.
motivators
disparate treatment
reward leadership
four-fifths rule
30. Reporting criminal activity to the government.
whistleblowing
preconventional moral development
voluntary protection program (VPP)
structured interview
31. Traditional approach to appraisal - a review by management one level higher.
behaviorally anchored rating scale (BARS)
hot-stove approach
manager/supervisor appraisal
job enlargement
32. Seeking to minimize ethnocentrism and moving toward pluralism and ethnorelativism.
horizontal career path
managing workforce diversity
Employee assistance programs (EAP)
hot-stove approach
33. Various software programs that write job description and specifications based on job analysis.
voluntary reduction
fixed-interval reinforcement
computerized job analysis
Immigration Reform and Control Act
34. A pension plan in which only the employer funds pensions.
pay grades
reductions-in-force (RIF)
results performance appraisal method
noncontributory pension plan
35. The act of returning to the country of origin after an international assignement.
ego strength
achievement test
repatriation
virtual team
36. The process of screening - interviewing - and hiring individuals.
results performance appraisal method
selection
host country nationals
trait performance appraisal method
37. 1990. Employers cannot discriminate against people with physical or mental capabilities - and must make reasonable accommodations for people with disabilities or religious preferences.
Material Safety Data Sheets (MSDS)
charismatic leader
union steward
Americans with Disabilities Act (ADA)
38. A time when the individual stops advancing before reaching the next highest level. It is not necessarily a failed effort because not everyone is promoted to the top position and many common career paths are not designed to lead to the top.
unencouraged resignation
pluralism
strategic planning
career plateauing
39. A method that evaluates based on: 1. Knowledge 2. Accountability 3. Mental Activity (KAMA)
manager/supervisor appraisal
unstructured interview
virtual team
Hay profile method
40. A leader who motivates people to transcend their personal interests for the good of the group; characterized by the ability to bring innovation.
pay equity
transformational leader
Uniform Guidelines on Employee Selection Procedures
locus control
41. Helps manager translate measurement framework from strategic to operational goals.
punishment
eustress
four-fifths rule
balanced scorecard (BSC)
42. Performance appraisal by an employee of their superior. Usually evaluates on leadership - oral communication - delegation of authority - coordination of team efforts - and interest in subordinates.
orientation
pay grades
subordinate appraisal
Civil Rights Act
43. 1947. Pro-business act created to counter the pro-labor Wagner Act by banning unfair practices of labor unions. Created the Federal Mediation and Conciliation Service (FMCS) to help resolve grievances.
Taft-Hartley Act (Labor Management Relations Act)
legitimate leadership
contrast effect
Material Safety Data Sheets (MSDS)
44. Separation that is typically planned well in advanced - and are well received - celebratory occasions.
401(k) savings plan
retirement
moral rights ethical decision
peer appraisal
45. Organization of healthcare professionals that provide services on a prepaid basis; seen as lower quality to the employee.
job ranking system
human resource information system
Health Maintenance Organization (HMO)
core competencies
46. Quantitative job evaluation that determines the value based on the points assigned to it; uses the point manual.
point system
informal factors
social contract ethical decision
development assignments
47. A program that encourages employers to go beyond the minimum requirements outlined by OSHA. It includes three: 1. Star 2. Merit 3. Demonstration
Norris-La Guardia Act
voluntary protection program (VPP)
equal employment opportunity (EEO) laws
encouraged resignation
48. Act that provides individuals and dependents who may lose medical coverage with opportunity to pay to continue coverage.
horizontal career path
position analysis questionnaire (PAQ)
Consolidated Omnibus Budget Reconciliation Act (COBRA)
referent power
49. Third level of Maslow's hierarchy. Includes friendship - family - and interaction.
social needs
negative reinforcement
transformational leader
Supplemental unemployment benefits (SUBS)
50. Host country natives that are employees. Usually is shifted to because it is cheaper - gives a good impression on locals - and no adjustment to culture.
positive discipline
Health Insurance Portability and Accountability Act (HIPAA)
social contract ethical decision
host country nationals