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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A pension plan in which amount of benefits are based on how much is in their account at time of retirement.
defined contribution plan
generalized sexual harassment
characteristics model
defined benefit plan
2. Rates performance of employee achievement of goals set by manager and the employee.
Occupational Safety and Health Act (OSHA)
management by objectives (MBO)
Equal Employment Opportunity Act
democratic leadership type
3. Employment at home while communicating with the workplace by phone or fax or modem
alternative resolution procedure (ARD)
reductions-in-force (RIF)
individualistic ethical decision
telecommuting
4. 1967. No discrimination based on ages of people over 40. No pressure for older to retire; no terminating only older employees when downsizing;
Age Discrimination in Employment Act
graphic rating scale
Railway Labor Act
reward leadership
5. 1959. Specially tailored to make labor officials responsible for the union's financial affairs - to prevent bully-boy tactics - ensure democratic voting practices within unions - outlaw secondary boycotts - and restrict picketing. Also called Labor-M
trait performance appraisal method
problem solving appraisal interview
Landrum-Griffin Act
referent power
6. 194-point questionnaire with five-point scale to determine the degree in which tasks are performed.
pluralism
position analysis questionnaire (PAQ)
cash balance pension plan
workforce diversity
7. Pay based on skills and increased job knowledge. Also called skilled based or knowledge based pay.
competence based pay
positive reinforcement
Wagner Act (National Labor Relations Act)
behavior checklist
8. A pension plan in which only the employer funds pensions.
manager/supervisor appraisal
job description
problem solving appraisal interview
noncontributory pension plan
9. Evidence suggesting selection precludes members from protected classes.
restricted policy
hostile environment
Older Workers Benefit Protection Act (OWBPA)
distress
10. A problem in appraisal in which an employee is given the same grade on all dimensions based on a few attributes.
authorization card
recency error
Worker Adjustment and Restraining Notification (WARN)
halo effect
11. 1978. No discrimination based on pregnancy - childbirth - and related conditions.
Pregnancy Discrimination Act
ethnorelativism
discipline
restricted policy
12. Reporting criminal activity to the government.
whistleblowing
behaviorally anchored rating scale (BARS)
physiological needs
critical incident
13. An organization that has generated a list of recommendation for executing an effective diversity initiative.
Society for Human Resource Management
transformational leader
similar to me error
vertical career path
14. A flexible benefit plan for the employee - letting them choose the benefits best suited to their personal needs and situation.
disparate treatment
conventional moral development
development assignments
cafeteria plans
15. Home country nationals that are employees who live and work in a different country than their own.
negative reinforcement
trancenders
coercive sexual harassment
expatriates
16. Not reporting to work.
union steward
internal selection
voluntary protection program (VPP)
absenteeism
17. Group of healthcare providers that guarantee lower healthcare costs to the employer; seen as a higher quality to the employee.
Preferred Provider Organization (PPO)
retirement
transformational leader
voluntary reduction
18. Reward given for desired behavior.
positive reinforcement
Age Discrimination in Employment Act
Supplemental unemployment benefits (SUBS)
esteem needs
19. Sexual harassment that uses rewards; potential for criminal prosecution.
error of leniency or strictness
solicitation sexual harassment
fixed-interval reinforcement
competence based pay
20. Removal of something unpleasant for desire behavior.
contrast error
productivity
negative reinforcement
esteem needs
21. Group specifically to provide a new product or service.
fixed-interval reinforcement
absenteeism
project team
legitimate leadership
22. Includes other employee benefits - such as health insurance - pension contributions - tuition reimbursement - and legal assistance programs.
Fair Labor Standards Act (FLSA)
human resource information system
selection
non-cash compensation
23. Teaching short-term skills. May be 'on-the-job' or 'off-the-job'.
self-directed team
separations
point system
training
24. Rating based on comparison than a standard.
mixed-standard rating scale
balanced scorecard (BSC)
job classification system
flextime
25. Fourth level of Maslow's hierarchy. Includes self-esteem - confidence - achievement - respect of and by others.
extinction
strategic planning
protected classes
esteem needs
26. An interview that may have no format at all or have open ended questions - but makes it difficult to compare candidates.
alternative resolution procedure (ARD)
unstructured interview
results performance appraisal method
preconventional moral development
27. A step beyond tell and sell; stimulation of growth of the employee by discussing problems - needs - innovations - satisfactions - and dissatisfactions since last appraisal.
retirement
problem solving appraisal interview
solicitation sexual harassment
Clayton Act
28. Power based on individual expertise.
expert power
esteem needs
career path
Age Discrimination in Employment Act
29. Leadership based on the control that management has over punishing subordinates.
distress
self-directed team
management by objectives (MBO)
coercive leadership
30. The second level of moral development in which people make decisions that conform to societal expectations. A characteristic of managers who encourage work collaboration.
taskforce team
charismatic leader
conventional moral development
job enrichment
31. Basic individual beliefs about right and wrong.
values
eustress
red circle rates
position analysis questionnaire (PAQ)
32. A method that evaluates based on: 1. Knowledge 2. Accountability 3. Mental Activity (KAMA)
Bona Fide Occupational Qualification (BFOQ)
Hay profile method
error of central tendency
Worker Adjustment and Restraining Notification (WARN)
33. An situation in which an employer makes work life so difficult for the employee that they have no choice but to resign.
Equal Pay Act
productivity
constructive discharge
leadership
34. Belief that one culture is superior to another.
similar to me error
ethnocentrism
diversity awareness training
absenteeism
35. An appraisal distributional error where the rater is reluctant to give high or low marks.
balance sheet approach
problem solving appraisal interview
alternative resolution procedure (ARD)
error of central tendency
36. A decision based on the principle that the behavior that causes the greatest good for the most is ethical.
hot-stove approach
telecommuting
Equal Pay Act
utilitarian ethical decision
37. Performance appraisal that seeks evaluation from internal and external customers.
extinction
career path
coercive sexual harassment
customer appraisal
38. Idea that all cultures are inherently equal.
democratic leadership type
locus control
McDonnell Douglas Test
ethnorelativism
39. A decision based on total impartiality.
justice ethical decision
moral rights ethical decision
computerized job analysis
achievement test
40. Selection of the minority is less than 80 percent of the time - used as a rule of thumb in determining adverse impact.
aptitude tests
eustress
four-fifths rule
Hay profile method
41. Highest level of Maslow's hierarchy. Includes morality - creativity - spontaneity - problem solving - lack of prejudice - and acceptance of facts.
third-country nationals
non-cash compensation
critical incident method
self-actualization
42. Laws that prevent discrimination in the workplace.
behavior observation scales (BOS)
equal employment opportunity (EEO) laws
employee involvement (EI) groups
telecommuting
43. Improvement of job efficiency by simplifying it.
job analysis
project team
job classification system
job simplification
44. Highly trained workers that are a group that perform interdependent tasks.
self-directed team
values
learning organization
informal factors
45. Quantitative job evaluation that determines the value based on the points assigned to it; uses the point manual.
external locus
constructive discharge
job enrichment
point system
46. A group of people that rely primarily or exclusively on electronic forms of communication to work together in accomplishing goals.
utilitarian ethical decision
ethnocentrism
virtual team
EEO-1 Report
47. Involves determining the type and number of individuals needed to get the job done.
401(k) savings plan
ego strength
cash balance pension plan
job analysis
48. A communication of strong and weak points of the employee's performance - and then in which the employee responds with his feelings about the appraisal.
restricted policy
essay
tell and listen appraisal interview
protected classes
49. A form in which accidents that cause death - illness - or injury in the workplace are recorded.
OSHA form 300
referent power
esteem needs
cafeteria plans
50. A pension plan in which the amount is specific.
cash balance pension plan
reward leadership
hostile environment
defined benefit plan