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DSST Human Resource Management
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Subjects
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dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Teaching short-term skills. May be 'on-the-job' or 'off-the-job'.
Uniformed Services Employment and Reemployment Act
postconventional moral development
error of central tendency
training
2. Leadership based on the control that management has over punishing subordinates.
strategic diversity management
fixed-ratio reinforcement
coercive leadership
burnout
3. Involves determining the type and number of individuals needed to get the job done.
trancenders
ethnocentrism
job analysis
Equal Employment Opportunity Act
4. An early retirement incentive in a form of a cash bonus or increased pension.
flextime
hot-stove approach
constructive discharge
silver handshake
5. Host country natives that are employees. Usually is shifted to because it is cheaper - gives a good impression on locals - and no adjustment to culture.
achievement test
host country nationals
temporal errors
postconventional moral development
6. Systems that provide data for Human Resource control and decision making.
human resource information system
compressed workweek
repatriation
Family and Medical Leave Act (FMLA)
7. A decision based on existing norms.
Civil Rights Act
negative reinforcement
social contract ethical decision
OSHA form 300
8. Idea that all cultures are inherently equal.
virtual team
distress
ethnorelativism
contrast effect
9. Minorities in the workplace.
managing workforce diversity
protected classes
authorization card
Employee assistance programs (EAP)
10. Performance appraisal by an employee of their superior. Usually evaluates on leadership - oral communication - delegation of authority - coordination of team efforts - and interest in subordinates.
absenteeism
human resource information system
Age Discrimination in Employment Act
subordinate appraisal
11. Sexual remarks or actions not targeted at a specific individual.
authoritarian leadership type
generalized sexual harassment
recency error
job evaluation
12. Method of performance measurement based on managers' records of specific examples of the employee acting in ways that are either effective or ineffective.
critical incident method
project team
halo effect
pay grades
13. Services provided for workers to deal with problems that interfere with how they do their jobs.
Employee assistance programs (EAP)
Fair Labor Standards Act (FLSA)
behavior checklist
mixed-standard rating scale
14. Right for an employer to terminate an employee for no reason and for the employee to resign for the same.
internal locus
ego strength
employment-at-will
social contract ethical decision
15. The curve in the scattergram that identifies the worth of jobs and wages.
Equal Pay Act
vertical career path
mixed-standard rating scale
wage curve
16. How an employee perceives his compensation relative to others within the organization.
stress interview
pay equity
behaviorally anchored rating scale (BARS)
balanced scorecard (BSC)
17. The first level of moral development - in which people make decisions based on selfish reasons; concerned only with external rewards or punishments. A characteristic of managers with authoritarian and coercive styles.
expatriates
preconventional moral development
job specifications
Taft-Hartley Act (Labor Management Relations Act)
18. The second level of moral development in which people make decisions that conform to societal expectations. A characteristic of managers who encourage work collaboration.
conventional moral development
training
balanced scorecard (BSC)
eustress
19. Collapses traditional salary grades into a few wide bands and helps eliminate obsession with grades and gives management an enhanced ability to reward on performance.
selection
continuous reinforcement
broadbanding
informal factors
20. An interview that places the applicant in a simulated high stress setting to interview the candidate.
hostile environment
stress interview
Worker Adjustment and Restraining Notification (WARN)
Preferred Provider Organization (PPO)
21. 1936. Responsible for prevailing minimum wage in a locality. Regular working hours identified as 8 per day and 40 per week; and time and a half for additional; no employment for convicts and children.
tell and sell appraisal interview
Walsh-Healy Act
job analysis
strategic diversity management
22. Characterized by dictatorship that dismisses input from team members; decides the term of tasks and who will perform the work to be done.
distress
hourly pay
restricted policy
authoritarian leadership type
23. Federal agencies and government contractors must comply with anti discrimination practices. Created the Office of Federal Contract Compliance Programs (OFCCP) to enforce this.
punishment
contrast effect
cross-functional team
Executive Order 11246
24. An appraisal temporal error in which the appraiser inflates the evaluation because of a mutual connection.
similar to me error
piecework pay
alternative resolution procedure (ARD)
Fair Labor Standards Act (FLSA)
25. A career path that is not sequentially interdependent but each of the jobs in the arrangement must be completed before one can advance to the next higher level.
unstructured interview
horizontal career path
solicitation sexual harassment
job description
26. Sexual harassment that uses rewards; potential for criminal prosecution.
solicitation sexual harassment
broadbanding
fixed-ratio reinforcement
expert power
27. Requires the rater to choose from statements that best describe the employee's output.
authoritarian leadership type
Health Insurance Portability and Accountability Act (HIPAA)
forced-choice
EEO-1 Report
28. A written description of the basic tasks - duties - minimum required experience - and responsibilities required of an employee holding a particular job.
job description
Uniform Guidelines on Employee Selection Procedures
defined benefit plan
esteem needs
29. Highest level of sexual harassment and would result in a punishable act under the law.
360-degree appraisal
project team
criminal sexual harassment
behavioral performance appraisal method
30. Characterized by an open-line communication between workers and management; values team-input - and facilitates group cooperation without being overly active within the group.
strategic diversity management
similar to me error
democratic leadership type
aptitude tests
31. Consists of vertical scales for each dimension of employee's performance.
behaviorally anchored rating scale (BARS)
diversity awareness training
fair representation
punishment
32. Long-term(5 years +) planning reserved for the highest levels of management.
employment-at-will
strategic planning
tell and sell appraisal interview
pay equity
33. Two part-time employees share one full time position.
customer appraisal
contributory pension plan
job sharing
critical incident
34. 1994. Jobs are protected for those that go on short military service.
job specifications
Consolidated Omnibus Budget Reconciliation Act (COBRA)
Uniformed Services Employment and Reemployment Act
virtual team
35. A pension plan in which the main source of retirement funds today - some employers will match contributions to a certain percentage.
burnout
coercive leadership
401(k) savings plan
internal locus
36. Pay is the same each pay period regardless of hours worked.
salary pay
stretch goal
Worker Adjustment and Restraining Notification (WARN)
solicitation sexual harassment
37. Fourth level of Maslow's hierarchy. Includes self-esteem - confidence - achievement - respect of and by others.
protected classes
labor agreement
functional job analysis (FJA)
esteem needs
38. Measures what a person is capable of learning.
halo effect
human resource planning
aptitude tests
preconventional moral development
39. A neutral third party that will make the binding decision between both parties.
arbitrator
hostile environment
social needs
individualistic ethical decision
40. Only suitable defense against discrimination; postulates that age - religion - sex - or nationality is an actual qualification for the job. It does NOT cover race or color.
locus control
leadership
Americans with Disabilities Act (ADA)
Bona Fide Occupational Qualification (BFOQ)
41. Includes other employee benefits - such as health insurance - pension contributions - tuition reimbursement - and legal assistance programs.
Occupational Safety and Health Act (OSHA)
non-cash compensation
punishment
critical incident
42. RIF that is composed of lay-offs - either across the board or through company reorganization that result in fewer available positions.
piecework pay
noncontributory pension plan
vesting
involuntary reduction
43. Bottom level of Maslow's hierarchy. Includes shelter - food - sleep - breaks - and compensation.
Equal Employment Opportunity Act
physiological needs
job sharing
Preferred Provider Organization (PPO)
44. The third level of moral development in which people make decisions based on internalized principles - beliefs - and values. A characteristic of managers that encourage to think for themselves and engage in moral reasoning.
hourly pay
diversity awareness training
pluralism
postconventional moral development
45. Performance appraisal that recognizes team accomplishement instead of individual performance - used by companies with a strong total quality management (TQM) emphasis.
protected classes
team appraisal
peer appraisal
career path
46. Purposeful discrimination.
inappropriate sexual harassment
constructive discharge
authorization card
disparate treatment
47. A medical insurance plan that the employer contributes to meet the needs of the individual's medical needs.
balance sheet approach
Medical savings account (MSA)
development
servant leader
48. The combination of various appraisal systems to give the manager and employee the best view into the performance.
360-degree appraisal
Taft-Hartley Act (Labor Management Relations Act)
repatriation
job analysis
49. 1993. Applies to employers with fifty or more employees. Paternal and maternal leave covered under this act.
career plateauing
Family and Medical Leave Act (FMLA)
recency error
contrast error
50. Defining the characteristics that the organization feels would be a good fit for the vacancies. To recruit - an organization must conduct job analysis - provide a job description - and give job specification.
recruiting
restricted policy
Taft-Hartley Act (Labor Management Relations Act)
variable-ratio reinforcement
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