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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The different conditions upon which someone leaves a company; may be voluntary or involuntary.
balance sheet approach
union steward
separations
trancenders
2. The second level of moral development in which people make decisions that conform to societal expectations. A characteristic of managers who encourage work collaboration.
conventional moral development
variable-interval reinforcement
internal locus
physiological needs
3. When every desired behavior is reinforced; effective when the behavior is new.
continuous reinforcement
computerized job analysis
distributional errors
resignation
4. Federal agencies and government contractors must comply with anti discrimination practices. Created the Office of Federal Contract Compliance Programs (OFCCP) to enforce this.
Executive Order 11246
results performance appraisal method
peer appraisal
Health Maintenance Organization (HMO)
5. Reporting criminal activity to the government.
whistleblowing
problem solving appraisal interview
Davis-Bacon Act
locus control
6. An appraisal temporal error in which the appraiser inflates the evaluation because of a mutual connection.
unstructured interview
horizontal career path
similar to me error
management by objectives (MBO)
7. Evaluation based on factor-by-factor of development and comparison. Comparison against key jobs within the organization.
factor comparison system
labor agreement
recency error
Civil Rights Act
8. 1994. Jobs are protected for those that go on short military service.
accountability
non-cash compensation
Uniformed Services Employment and Reemployment Act
continuous reinforcement
9. Understanding the duties of the job.
internal selection
job analysis
achievement test
training
10. Compensation useful in advancing organizational goals.
eustress
value-added compensation
temporal errors
training
11. Teaching long-term skills.
referent power
reward leadership
development
job description
12. An early retirement incentive in a form of a cash bonus or increased pension.
host country nationals
distributional errors
preconventional moral development
silver handshake
13. An appraisal distributional error where the rater is reluctant to give high or low marks.
vesting
error of central tendency
cafeteria plans
inappropriate sexual harassment
14. Performance appraisal that recognizes team accomplishement instead of individual performance - used by companies with a strong total quality management (TQM) emphasis.
team appraisal
Clayton Act
Family and Medical Leave Act (FMLA)
arbitrator
15. Sexual remarks or actions not targeted at a specific individual.
generalized sexual harassment
telecommuting
defined benefit plan
job classification system
16. Collapses traditional salary grades into a few wide bands and helps eliminate obsession with grades and gives management an enhanced ability to reward on performance.
Davis-Bacon Act
piecework pay
reductions-in-force (RIF)
broadbanding
17. An employer-created fund for laid off employees to draw from on top of unemployment benefits.
fair representation
Supplemental unemployment benefits (SUBS)
conventional moral development
external locus
18. Breeds mistrust in the workplace; fairly excepted practice in private industry.
Equal Employment Opportunity Act
pay secrecy
unencouraged resignation
separations
19. A form in which accidents that cause death - illness - or injury in the workplace are recorded.
Taft-Hartley Act (Labor Management Relations Act)
arbitrator
OSHA form 300
negative reinforcement
20. A time when the individual stops advancing before reaching the next highest level. It is not necessarily a failed effort because not everyone is promoted to the top position and many common career paths are not designed to lead to the top.
career plateauing
voluntary reduction
retirement
alternative resolution procedure (ARD)
21. Performance appraisal by an employee of their superior. Usually evaluates on leadership - oral communication - delegation of authority - coordination of team efforts - and interest in subordinates.
tell and sell appraisal interview
ego strength
subordinate appraisal
skill-based pay
22. A group of 6-12 that meet regularly to discuss organizational issues.
job sharing
horizontal career path
quality circle
consumer price index (CPI)
23. Act that amended age discrimination in employment to include all employee benefits; also provided terminated employees with time to consider group termination or retirement programs and consult an attorney.
legitimate leadership
Older Workers Benefit Protection Act (OWBPA)
union steward
noncontributory pension plan
24. Separation that is typically planned well in advanced - and are well received - celebratory occasions.
transactional leader
quality circle
internal selection
retirement
25. Accommodation of several cultures.
ethnocentrism
job enlargement
pluralism
Family and Medical Leave Act (FMLA)
26. Groups of jobs within a class that are paid the same. Used by the federal government.
trait performance appraisal method
Material Safety Data Sheets (MSDS)
pay grades
essay
27. Identification of future candidates for future anticipated vacancies.
positive reinforcement
succession planning
trait performance appraisal method
pay secrecy
28. An interview based on a set group of questions so to be compared answers across all candidates. Questions are asked based on job knowledge - job simulation - situational - and work willingness.
ethnocentrism
structured interview
succession planning
laissez-faire leadership type
29. Official discrimination complaint to Equal Employment Opportunity Commission (EEOC) - filled by employee.
Pregnancy Discrimination Act
similar to me error
charge form
Society for Human Resource Management
30. A succession of linked jobs that prepares a worker for advancement to the next job in the chain.
mixed-standard rating scale
Railway Labor Act
labor agreement
career path
31. An appraisal temporal error when the evaluation is based upon the employee's most recent behavior.
process improvement team
accountability
four-fifths rule
recency error
32. The degree in which an individual believes they have control of their fate.
Age Discrimination in Employment Act
defined contribution plan
equal employment opportunity (EEO) laws
locus control
33. Means that people employed in an organization represent different cultural groups and human qualities.
salary pay
error of central tendency
workforce diversity
cash compensation
34. An integrated knowledge within an organization that sets it out from the competition.
social contract ethical decision
voluntary reduction
stretch goal
core competencies
35. A neutral third party that will make the binding decision between both parties.
arbitrator
physiological needs
employee involvement (EI) groups
Worker Adjustment and Restraining Notification (WARN)
36. Home country nationals that are employees who live and work in a different country than their own.
expatriates
cash compensation
development assignments
leadership
37. Leadership based on the control that management has over punishing subordinates.
red circle rates
forced-choice
coercive leadership
Pregnancy Discrimination Act
38. 1936. Responsible for prevailing minimum wage in a locality. Regular working hours identified as 8 per day and 40 per week; and time and a half for additional; no employment for convicts and children.
employment-at-will
pay for performance standard
Walsh-Healy Act
Consolidated Omnibus Budget Reconciliation Act (COBRA)
39. Job evaluation based on classification of jobs in groups of predetermined wage grades. This is what the federal government uses.
management by objectives (MBO)
job classification system
defined benefit plan
physiological needs
40. Host country natives that are employees. Usually is shifted to because it is cheaper - gives a good impression on locals - and no adjustment to culture.
job rotation
host country nationals
mixed-standard rating scale
utilitarian ethical decision
41. Developed in response to a majority dominating the workforce.
Health Maintenance Organization (HMO)
four-fifths rule
training
affirmative action
42. Not reporting to work.
absenteeism
career plateauing
computerized job analysis
alternative resolution procedure (ARD)
43. Giving something unpleasant for an undesired behavior.
positive discipline
Worker Adjustment and Restraining Notification (WARN)
pluralism
punishment
44. Only suitable defense against discrimination; postulates that age - religion - sex - or nationality is an actual qualification for the job. It does NOT cover race or color.
Employee assistance programs (EAP)
Medical savings account (MSA)
self-actualization
Bona Fide Occupational Qualification (BFOQ)
45. 1978. No discrimination based on pregnancy - childbirth - and related conditions.
Society for Human Resource Management
hourly pay
charge form
Pregnancy Discrimination Act
46. 1932. Labor legislation that outlawed 'yellow dog' contracts and forbade federal courts from issuing injunctions to restrain strikes - boycotts - and peaceful picketing.
Norris-La Guardia Act
justice ethical decision
transformational leader
physiological needs
47. Employees that are not from the home or host country.
third-country nationals
tell and listen appraisal interview
physiological needs
broadbanding
48. An organization that has generated a list of recommendation for executing an effective diversity initiative.
tell and listen appraisal interview
host country nationals
Society for Human Resource Management
EEO-1 Report
49. Method of performance measurement based on managers' records of specific examples of the employee acting in ways that are either effective or ineffective.
critical incident method
Davis-Bacon Act
positive reinforcement
factor comparison system
50. A process to make the job more complex to improve the level of boredom of an oversimplified job.
whistleblowing
similar to me error
Pregnancy Discrimination Act
job enlargement