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DSST Human Resource Management
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Subjects
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dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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study here
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. How an employee perceives his compensation relative to others within the organization.
error of leniency or strictness
active listening
process improvement team
pay equity
2. Group of healthcare providers that guarantee lower healthcare costs to the employer; seen as a higher quality to the employee.
active listening
Preferred Provider Organization (PPO)
justice ethical decision
similar to me error
3. A neutral third party that will make the binding decision between both parties.
team appraisal
culture shock
arbitrator
hot-stove approach
4. Measures the frequency of observed behavior.
360-degree appraisal
Equal Employment Opportunity Act
cash balance pension plan
behavior observation scales (BOS)
5. Right for an employer to terminate an employee for no reason and for the employee to resign for the same.
consumer price index (CPI)
employment-at-will
Supplemental unemployment benefits (SUBS)
reductions-in-force (RIF)
6. The survey of the wages paid to employees with similar skill sets in a labor market. The Bureau of Labor Statistics publishes a reliable one.
Norris-La Guardia Act
wage and salary survey
positive reinforcement
job description
7. A pension plan in which the employer contributes percentage of employer pay to an account that earns interest. When the employee leaves - the amount is rolled up into an individual retirement account (IRA).
cash balance pension plan
structured interview
democratic leadership type
similar to me error
8. Diversity as a result of acquisitions and mergers - which is a forced diversification of the workplace.
consumer price index (CPI)
strategic diversity management
inappropriate sexual harassment
critical incident method
9. Employees that are not from the home or host country.
peer appraisal
job simplification
third-country nationals
coercive leadership
10. A method that evaluates based on: 1. Knowledge 2. Accountability 3. Mental Activity (KAMA)
strategic planning
defined benefit plan
Hay profile method
continuous reinforcement
11. 1932. Labor legislation that outlawed 'yellow dog' contracts and forbade federal courts from issuing injunctions to restrain strikes - boycotts - and peaceful picketing.
consumer price index (CPI)
whistleblowing
Norris-La Guardia Act
job ranking system
12. A method of moving the employee to different jobs for variety - designed to prevent boredom of repetitive tasks.
process improvement team
Consolidated Omnibus Budget Reconciliation Act (COBRA)
Americans with Disabilities Act (ADA)
job rotation
13. 1914. No forbidding the existence of a union.
Clayton Act
business ethics
conventional moral development
Norris-La Guardia Act
14. A code of moral principles and values that govern organizational behavior.
adverse impact
Health Maintenance Organization (HMO)
business ethics
customer appraisal
15. Traditional approach to appraisal - a review by management one level higher.
motivators
punishment
competence based pay
manager/supervisor appraisal
16. Leadership dependent upon one's position within the company.
eustress
partial reinforcement
Family and Medical Leave Act (FMLA)
legitimate leadership
17. Evaluation based on factor-by-factor of development and comparison. Comparison against key jobs within the organization.
Civil Rights Act
factor comparison system
selection
Occupational Safety and Health Act (OSHA)
18. Selection of the minority is less than 80 percent of the time - used as a rule of thumb in determining adverse impact.
broadbanding
four-fifths rule
external locus
hygiene factors
19. Pay based on skills and increased job knowledge. Also called skilled based or knowledge based pay.
voluntary reduction
Executive Order 11246
self-appraisal
competence based pay
20. Insurance that pays for nursing homes and medical-related costs to old age and illness.
pay secrecy
job classification system
business ethics
Long-term disability (LTD) insurance
21. An extremely hard goal - but not impossible to reach.
problem solving appraisal interview
stretch goal
Railway Labor Act
business ethics
22. 1994. Jobs are protected for those that go on short military service.
hourly pay
trait performance appraisal method
Family and Medical Leave Act (FMLA)
Uniformed Services Employment and Reemployment Act
23. Performance appraisal that seeks evaluation from internal and external customers.
customer appraisal
restricted policy
informal factors
401(k) savings plan
24. Helps manager translate measurement framework from strategic to operational goals.
self-appraisal
distributional errors
Executive Order 11246
balanced scorecard (BSC)
25. An attempt by the employer to alter the behavior of the employee by persuasion and motivational incentives.
motivators
tell and sell appraisal interview
trait performance appraisal method
recency error
26. An interview that places the applicant in a simulated high stress setting to interview the candidate.
job ranking system
stress interview
management by objectives (MBO)
punishment
27. Positive stress that makes some strive to accomplish something.
eustress
functional job analysis (FJA)
host country nationals
orientation
28. Compensation tied to a reward for effort and performance.
Health Insurance Portability and Accountability Act (HIPAA)
pay for performance standard
servant leader
balance sheet approach
29. RIF that is composed of lay-offs - either across the board or through company reorganization that result in fewer available positions.
behavior checklist
involuntary reduction
skill-based pay
recruiting
30. Binding document with terms or conditions or rules.
labor agreement
variable-ratio reinforcement
business ethics
vesting
31. A pension plan in which both employer and employee fund pensions.
ethnorelativism
contributory pension plan
quality circle
job analysis
32. Belief that one culture is superior to another.
non-cash compensation
cash compensation
positive discipline
ethnocentrism
33. Theory Z people - those that have reached the self-actualization phase.
democratic leadership type
Older Workers Benefit Protection Act (OWBPA)
trancenders
diversity awareness training
34. Compensation system that equals American money to foreign money on terms of purchasing power.
halo effect
extinction
restricted policy
balance sheet approach
35. Teaching short-term skills. May be 'on-the-job' or 'off-the-job'.
development
moral rights ethical decision
Uniformed Services Employment and Reemployment Act
training
36. 1964 - amended in 1972 - 1991 - and 1994. Broadest and most significant law affecting employment opportunity rights.
Civil Rights Act
Taft-Hartley Act (Labor Management Relations Act)
esteem needs
culture shock
37. A decision based on total impartiality.
hygiene factors
forced-choice
variable-ratio reinforcement
justice ethical decision
38. Causes loss of productivity - frustration - or depression.
alternative resolution procedure (ARD)
internal selection
burnout
charismatic leader
39. Identification of future candidates for future anticipated vacancies.
pay for performance standard
internal selection
succession planning
functional job analysis (FJA)
40. Withdrawal of a reward.
accountability
positive discipline
extinction
self-appraisal
41. Quantitative approach to job analysis that assumes all parts of the job relate to data - people - and things.
skill-based pay
functional job analysis (FJA)
fast tracking
culture shock
42. Collapses traditional salary grades into a few wide bands and helps eliminate obsession with grades and gives management an enhanced ability to reward on performance.
career path
third-country nationals
broadbanding
fair representation
43. Flexible working hours that allow workers to choose start and end times.
safety needs
retirement
job enlargement
flextime
44. The degree in which an individual believes they have control of their fate.
hourly pay
locus control
esteem needs
fixed-interval reinforcement
45. Power based on individual expertise.
expert power
transformational leader
adverse impact
EEO-1 Report
46. Developed in response to a majority dominating the workforce.
strategic diversity management
affirmative action
conventional moral development
esteem needs
47. A group of people that rely primarily or exclusively on electronic forms of communication to work together in accomplishing goals.
expatriates
virtual team
productivity
reductions-in-force (RIF)
48. Belief that things happen due to luck or chance.
external locus
pay equity
affirmative action
peer appraisal
49. Identifies the actions that should or should not be seen on the job - used mainly for developmental feedback..
career path
behavioral performance appraisal method
contrast effect
recency error
50. A pension plan in which only the employer funds pensions.
self-appraisal
punishment
noncontributory pension plan
stretch goal
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