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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Characterized by an open-line communication between workers and management; values team-input - and facilitates group cooperation without being overly active within the group.
job enlargement
skill-based pay
democratic leadership type
functional job analysis (FJA)
2. Rejection of a higher percentage of protected classes for employment; unintentional discrimination.
constructive discharge
behavior checklist
adverse impact
democratic leadership type
3. The combination of various appraisal systems to give the manager and employee the best view into the performance.
values
wage and salary survey
360-degree appraisal
self-directed team
4. Breeds mistrust in the workplace; fairly excepted practice in private industry.
pay secrecy
balance sheet approach
process improvement team
social contract ethical decision
5. Services provided for workers to deal with problems that interfere with how they do their jobs.
pluralism
Employee assistance programs (EAP)
compressed workweek
self-appraisal
6. Method of performance measurement based on managers' records of specific examples of the employee acting in ways that are either effective or ineffective.
job enrichment
critical incident method
recency error
consumer price index (CPI)
7. Act that provides individuals and dependents who may lose medical coverage with opportunity to pay to continue coverage.
peer appraisal
broadbanding
Consolidated Omnibus Budget Reconciliation Act (COBRA)
graphic rating scale
8. A method that evaluates based on: 1. Knowledge 2. Accountability 3. Mental Activity (KAMA)
Equal Employment Opportunity Act
active listening
trait performance appraisal method
Hay profile method
9. An early retirement incentive in a form of a cash bonus or increased pension.
discipline
Health Insurance Portability and Accountability Act (HIPAA)
silver handshake
unstructured interview
10. A code of moral principles and values that govern organizational behavior.
behaviorally anchored rating scale (BARS)
business ethics
balanced scorecard (BSC)
charge form
11. An integrated knowledge within an organization that sets it out from the competition.
reductions-in-force (RIF)
factor comparison system
core competencies
stress interview
12. Measures the frequency of observed behavior.
forced-choice
business ethics
behavior observation scales (BOS)
alternative resolution procedure (ARD)
13. 1967. No discrimination based on ages of people over 40. No pressure for older to retire; no terminating only older employees when downsizing;
Davis-Bacon Act
host country nationals
contributory pension plan
Age Discrimination in Employment Act
14. Basic individual beliefs about right and wrong.
behavioral performance appraisal method
taskforce team
silver handshake
values
15. Power derived from the degree in which one is admired and people want to emulate them.
compressed workweek
referent power
utilitarian ethical decision
Equal Pay Act
16. Team formed to solve a major organizational issue.
taskforce team
Preferred Provider Organization (PPO)
encouraged resignation
behavioral performance appraisal method
17. Diversity as a result of acquisitions and mergers - which is a forced diversification of the workplace.
computerized job analysis
strategic diversity management
discipline
trancenders
18. Employees that are not from the home or host country.
third-country nationals
360-degree appraisal
taskforce team
Long-term disability (LTD) insurance
19. Rates performance of employee achievement of goals set by manager and the employee.
silver handshake
cash compensation
management by objectives (MBO)
absenteeism
20. Job evaluation based on classification of jobs in groups of predetermined wage grades. This is what the federal government uses.
red circle rates
job classification system
contrast effect
aptitude tests
21. An appraisal distributional error where the rater is reluctant to give high or low marks.
selection
strategic planning
error of central tendency
Older Workers Benefit Protection Act (OWBPA)
22. Official discrimination complaint to Equal Employment Opportunity Commission (EEOC) - filled by employee.
manager/supervisor appraisal
charge form
laissez-faire leadership type
host country nationals
23. Compensation system that equals American money to foreign money on terms of purchasing power.
balance sheet approach
locus control
charismatic leader
Equal Employment Opportunity Act
24. 1993. Applies to employers with fifty or more employees. Paternal and maternal leave covered under this act.
McDonnell Douglas Test
Family and Medical Leave Act (FMLA)
peer appraisal
moral rights ethical decision
25. The third level of moral development in which people make decisions based on internalized principles - beliefs - and values. A characteristic of managers that encourage to think for themselves and engage in moral reasoning.
conventional moral development
cash balance pension plan
postconventional moral development
continuous reinforcement
26. Group of healthcare providers that guarantee lower healthcare costs to the employer; seen as a higher quality to the employee.
voluntary protection program (VPP)
Preferred Provider Organization (PPO)
Taft-Hartley Act (Labor Management Relations Act)
computerized job analysis
27. Unpaid union official that represents the employees when dealing with management.
union steward
locus control
variable-interval reinforcement
tell and sell appraisal interview
28. 1990. Employers cannot discriminate against people with physical or mental capabilities - and must make reasonable accommodations for people with disabilities or religious preferences.
results performance appraisal method
factor comparison system
McDonnell Douglas Test
Americans with Disabilities Act (ADA)
29. An extremely hard goal - but not impossible to reach.
repatriation
encouraged resignation
social contract ethical decision
stretch goal
30. Federal agencies and government contractors must comply with anti discrimination practices. Created the Office of Federal Contract Compliance Programs (OFCCP) to enforce this.
reward leadership
Railway Labor Act
Executive Order 11246
referent power
31. 1972. Extended Civil Rights Title VII to government workers.
Worker Adjustment and Restraining Notification (WARN)
stress interview
Medical savings account (MSA)
Equal Employment Opportunity Act
32. Threat of power in order to convince someone to engage in sexual activity.
Davis-Bacon Act
self-directed team
Society for Human Resource Management
coercive sexual harassment
33. Statement authorizing union to act as their representative.
authorization card
Equal Pay Act
Executive Order 11246
401(k) savings plan
34. Bottom level of Maslow's hierarchy. Includes shelter - food - sleep - breaks - and compensation.
conventional moral development
physiological needs
problem solving appraisal interview
Bona Fide Occupational Qualification (BFOQ)
35. A decision that considers humanity's fundamental rights.
pay grades
job analysis
moral rights ethical decision
values
36. A pension plan in which the employer contributes percentage of employer pay to an account that earns interest. When the employee leaves - the amount is rolled up into an individual retirement account (IRA).
point system
trait performance appraisal method
cash balance pension plan
career plateauing
37. 1986. Used to control the hiring - recruiting - or referring of people not eligible to work in the US. Uses the form I-9.
positive reinforcement
self-directed team
self-appraisal
Immigration Reform and Control Act
38. The oldest and simplest job evaluation that is based on grouping the jobs based on their relative worth to one another; can only be used on a small number of jobs.
active listening
job ranking system
positive discipline
EEO-1 Report
39. Purposeful discrimination.
utilitarian ethical decision
disparate treatment
Fair Labor Standards Act (FLSA)
cross-functional team
40. Understanding the duties of the job.
Davis-Bacon Act
transformational leader
job analysis
training
41. The working conditions - pay - company policies - and interpersonal relationships; they help eliminate job satisfaction - but do not motivate the employee according to the two-factor theory.
hygiene factors
whistleblowing
reductions-in-force (RIF)
orientation
42. An employer-created fund for laid off employees to draw from on top of unemployment benefits.
Supplemental unemployment benefits (SUBS)
wage curve
Society for Human Resource Management
skill-based pay
43. When twelve months have been worked at an employer with health insurance - a worker can transfer to another employer with no regard to preexisting conditions.
Health Insurance Portability and Accountability Act (HIPAA)
defined contribution plan
alternative resolution procedure (ARD)
job description
44. The second level of moral development in which people make decisions that conform to societal expectations. A characteristic of managers who encourage work collaboration.
ethnocentrism
self-directed team
conventional moral development
charismatic leader
45. A pension plan in which only the employer funds pensions.
job analysis
generalized sexual harassment
tell and sell appraisal interview
noncontributory pension plan
46. Right for an employer to terminate an employee for no reason and for the employee to resign for the same.
internal locus
Occupational Safety and Health Act (OSHA)
wage curve
employment-at-will
47. A neutral third party that will make the binding decision between both parties.
graphic rating scale
behavioral performance appraisal method
vertical career path
arbitrator
48. Performance appraisal that seeks evaluation from internal and external customers.
constructive discharge
silver handshake
employee involvement (EI) groups
customer appraisal
49. The rater checks statements on a list that he believes are characteristic of the employee.
hygiene factors
referent power
behavior checklist
job simplification
50. A decision based on the principle that the behavior that causes the greatest good for the most is ethical.
physiological needs
vertical career path
non-cash compensation
utilitarian ethical decision