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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Includes hourly wages - salaries - and bonuses.
360-degree appraisal
customer appraisal
cash compensation
discipline
2. Teaching long-term skills.
discipline
development
equal employment opportunity (EEO) laws
manager/supervisor appraisal
3. Statement authorizing union to act as their representative.
transformational leader
compressed workweek
authorization card
union steward
4. A trait method that requires the rater to describe the employee's performance in a statement.; fairly subjective and reliant on the manager's ability to write effective statements.
employment-at-will
forced-choice
essay
piecework pay
5. Right for an employer to terminate an employee for no reason and for the employee to resign for the same.
pay for performance standard
quality circle
coercive leadership
employment-at-will
6. Breeds mistrust in the workplace; fairly excepted practice in private industry.
pay secrecy
fast tracking
physiological needs
contrast error
7. Threat of power in order to convince someone to engage in sexual activity.
coercive sexual harassment
social needs
eustress
computerized job analysis
8. Performance appraisal done by fellow employees - usually combined by the manager into a single profile for use. May be the most accurate - but not used due to popularity copntests.
position analysis questionnaire (PAQ)
peer appraisal
job analysis
expert power
9. Removal of something unpleasant for desire behavior.
succession planning
competence based pay
negative reinforcement
team appraisal
10. A medical insurance plan that the employer contributes to meet the needs of the individual's medical needs.
Medical savings account (MSA)
strategic planning
Norris-La Guardia Act
hostile environment
11. The rater checks statements on a list that he believes are characteristic of the employee.
charismatic leader
constructive discharge
job sharing
behavior checklist
12. Improvement of job efficiency by simplifying it.
career path
self-directed team
job simplification
Uniform Guidelines on Employee Selection Procedures
13. A written description of the basic tasks - duties - minimum required experience - and responsibilities required of an employee holding a particular job.
tell and listen appraisal interview
job description
team appraisal
Health Insurance Portability and Accountability Act (HIPAA)
14. Purposeful discrimination.
social needs
utilitarian ethical decision
voluntary reduction
disparate treatment
15. Groups of employees who meet to resolve problems and improve the organization.
skill-based pay
Hay profile method
employee involvement (EI) groups
vertical career path
16. An interview that places the applicant in a simulated high stress setting to interview the candidate.
justice ethical decision
stress interview
factor comparison system
Family and Medical Leave Act (FMLA)
17. Job evaluation based on classification of jobs in groups of predetermined wage grades. This is what the federal government uses.
job classification system
Hay profile method
self-appraisal
union steward
18. The matching of people with future vacancies.
Civil Rights Act
orientation
variable-ratio reinforcement
human resource planning
19. Selection of the minority is less than 80 percent of the time - used as a rule of thumb in determining adverse impact.
four-fifths rule
expert power
behaviorally anchored rating scale (BARS)
tell and sell appraisal interview
20. The working conditions - pay - company policies - and interpersonal relationships; they help eliminate job satisfaction - but do not motivate the employee according to the two-factor theory.
hygiene factors
Material Safety Data Sheets (MSDS)
cash balance pension plan
Immigration Reform and Control Act
21. Compensation tied to a reward for effort and performance.
stress interview
job specifications
distress
pay for performance standard
22. An appraisal distributional error where the appraiser gives their employees unusually high or low marks.
pay grades
third-country nationals
utilitarian ethical decision
error of leniency or strictness
23. An integrated knowledge within an organization that sets it out from the competition.
balance sheet approach
Norris-La Guardia Act
core competencies
learning organization
24. An interview that may have no format at all or have open ended questions - but makes it difficult to compare candidates.
fixed-ratio reinforcement
stress interview
unstructured interview
host country nationals
25. A pension plan in which the amount is specific.
contrast error
defined benefit plan
transactional leader
charismatic leader
26. Rewards according to a random number of behaviors. Results in very high performance.
voluntary reduction
variable-ratio reinforcement
fixed-interval reinforcement
functional job analysis (FJA)
27. Law that affects employers with one hundred or more employees and requires the employer to give advance notice of at least sixty days when a plant closing or mass layoff is planned.
unencouraged resignation
Worker Adjustment and Restraining Notification (WARN)
development
punishment
28. Belief that things happen due to their own responsibility.
involuntary reduction
internal locus
Pregnancy Discrimination Act
Immigration Reform and Control Act
29. Documents that contain the main information about hazardous material.
Material Safety Data Sheets (MSDS)
Age Discrimination in Employment Act
critical incident method
Landrum-Griffin Act
30. A pension plan in which amount of benefits are based on how much is in their account at time of retirement.
variable-interval reinforcement
charismatic leader
defined contribution plan
quality circle
31. Theory Z people - those that have reached the self-actualization phase.
trancenders
behavioral performance appraisal method
servant leader
EEO-1 Report
32. A pension plan in which only the employer funds pensions.
Long-term disability (LTD) insurance
distress
halo effect
noncontributory pension plan
33. A process to make the job more complex to improve the level of boredom of an oversimplified job.
Fair Labor Standards Act (FLSA)
third-country nationals
trancenders
job enlargement
34. Harmful stress that accompanies a feeling of insecurity.
distress
workforce diversity
Clayton Act
active listening
35. A group of people that rely primarily or exclusively on electronic forms of communication to work together in accomplishing goals.
virtual team
individualistic ethical decision
stress interview
functional job analysis (FJA)
36. An interview based on a set group of questions so to be compared answers across all candidates. Questions are asked based on job knowledge - job simulation - situational - and work willingness.
Society for Human Resource Management
Supplemental unemployment benefits (SUBS)
hygiene factors
structured interview
37. The on-the-job method of development for new employees. May be formal or informal.
positive reinforcement
essay
orientation
broadbanding
38. Rating based on comparison than a standard.
partial reinforcement
hourly pay
mixed-standard rating scale
job analysis
39. To discipline by being effective - consistent - and applied to all equally. 1. Documentation of Misconduct 2. Investigative Interview 3. Application of Discipline
recency error
hot-stove approach
job analysis
eustress
40. Helps manager translate measurement framework from strategic to operational goals.
Fair Labor Standards Act (FLSA)
flextime
cross-functional team
balanced scorecard (BSC)
41. Act that amended age discrimination in employment to include all employee benefits; also provided terminated employees with time to consider group termination or retirement programs and consult an attorney.
learning organization
McDonnell Douglas Test
defined benefit plan
Older Workers Benefit Protection Act (OWBPA)
42. Includes other employee benefits - such as health insurance - pension contributions - tuition reimbursement - and legal assistance programs.
hot-stove approach
graphic rating scale
non-cash compensation
job analysis
43. Organization of healthcare professionals that provide services on a prepaid basis; seen as lower quality to the employee.
Bona Fide Occupational Qualification (BFOQ)
job simplification
piecework pay
Health Maintenance Organization (HMO)
44. Focus on the employee's achievements; less subjective - acceptable for employees and supervisors - link individual performance with organizational goals - encourage goal setting - and are good for reward and promotion decisions. However - time consum
workforce diversity
results performance appraisal method
charismatic leader
wage and salary survey
45. The oldest and simplest job evaluation that is based on grouping the jobs based on their relative worth to one another; can only be used on a small number of jobs.
protected classes
generalized sexual harassment
job ranking system
job description
46. Services provided for workers to deal with problems that interfere with how they do their jobs.
forced-choice
protected classes
physiological needs
Employee assistance programs (EAP)
47. Listening to understand without judgment.
stress interview
negative reinforcement
job sharing
active listening
48. Employees that are not from the home or host country.
third-country nationals
contrast effect
union steward
succession planning
49. An organization that has generated a list of recommendation for executing an effective diversity initiative.
cash balance pension plan
Uniformed Services Employment and Reemployment Act
Society for Human Resource Management
computerized job analysis
50. Involves determining the type and number of individuals needed to get the job done.
arbitrator
manager/supervisor appraisal
job analysis
job description