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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The matching of people with future vacancies.
transformational leader
career plateauing
human resource planning
social contract ethical decision
2. Understanding the duties of the job.
mixed-standard rating scale
job analysis
laissez-faire leadership type
progressive discipline
3. Listening to understand without judgment.
Uniformed Services Employment and Reemployment Act
repatriation
active listening
Medical savings account (MSA)
4. Identifies the actions that should or should not be seen on the job - used mainly for developmental feedback..
stress interview
subordinate appraisal
behavioral performance appraisal method
computerized job analysis
5. Includes the social environment of the workplace and informal work groups.
informal factors
preconventional moral development
unstructured interview
structured interview
6. Voluntary or involuntary reductions in labor.
balanced scorecard (BSC)
negative reinforcement
career plateauing
reductions-in-force (RIF)
7. Withdrawal of a reward.
tell and sell appraisal interview
recruiting
problem solving appraisal interview
extinction
8. Selection of the minority is less than 80 percent of the time - used as a rule of thumb in determining adverse impact.
conventional moral development
distress
four-fifths rule
esteem needs
9. Leadership dependent upon one's position within the company.
legitimate leadership
managing workforce diversity
self-actualization
Civil Rights Act
10. 1. Treatment that punishes 2. Orderly behavior in an organization 3. Training that corrects undesirable behavior and develops self control
discipline
strategic diversity management
accountability
compressed workweek
11. Power based on individual expertise.
strategic diversity management
criminal sexual harassment
eustress
expert power
12. Helps manager translate measurement framework from strategic to operational goals.
active listening
pay secrecy
reductions-in-force (RIF)
balanced scorecard (BSC)
13. Long-term(5 years +) planning reserved for the highest levels of management.
solicitation sexual harassment
strategic planning
unstructured interview
repatriation
14. Official discrimination complaint to Equal Employment Opportunity Commission (EEOC) - filled by employee.
Uniformed Services Employment and Reemployment Act
productivity
charge form
fixed-interval reinforcement
15. The oldest and simplest job evaluation that is based on grouping the jobs based on their relative worth to one another; can only be used on a small number of jobs.
hostile environment
Health Insurance Portability and Accountability Act (HIPAA)
job ranking system
McDonnell Douglas Test
16. Binding document with terms or conditions or rules.
red circle rates
labor agreement
criminal sexual harassment
tell and sell appraisal interview
17. A report companies with 100 or more employees must fill out annually to determine workforce composition.
internal locus
EEO-1 Report
inappropriate sexual harassment
coercive sexual harassment
18. Highly trained workers that are a group that perform interdependent tasks.
self-directed team
core competencies
Hay profile method
moral rights ethical decision
19. An interview based on a set group of questions so to be compared answers across all candidates. Questions are asked based on job knowledge - job simulation - situational - and work willingness.
coercive sexual harassment
job rotation
reductions-in-force (RIF)
structured interview
20. Unpaid union official that represents the employees when dealing with management.
unstructured interview
union steward
coercive sexual harassment
defined benefit plan
21. Strength of person's convictions. The higher it is - the more likely one will follow what they believe is ethical in lieu of following unethical impulses.
variable-ratio reinforcement
disparate treatment
business ethics
ego strength
22. Second level of Maslow's hierarchy. Includes security of body - employment - resources - morality - family - health - and posterity.
transformational leader
selection
safety needs
fair representation
23. 1963. Amendment to the Fair Labor Standards Act. No discrimination of pay - benefits - or pension based on gender.
self-appraisal
Equal Pay Act
error of central tendency
voluntary protection program (VPP)
24. Positive stress that makes some strive to accomplish something.
continuous reinforcement
Clayton Act
eustress
vesting
25. Act that provides individuals and dependents who may lose medical coverage with opportunity to pay to continue coverage.
voluntary protection program (VPP)
Consolidated Omnibus Budget Reconciliation Act (COBRA)
self-appraisal
alternative resolution procedure (ARD)
26. A personal disorientation when experiencing an unfamiliar way of life.
manager/supervisor appraisal
development
culture shock
salary pay
27. The combination of various appraisal systems to give the manager and employee the best view into the performance.
repatriation
reductions-in-force (RIF)
absenteeism
360-degree appraisal
28. 1926. Required employers to collectively bargain with unions. In 1936 - amended to include airlines.
servant leader
criminal sexual harassment
temporal errors
Railway Labor Act
29. 1972. Extended Civil Rights Title VII to government workers.
error of leniency or strictness
wage curve
non-cash compensation
Equal Employment Opportunity Act
30. Discipline focused on early correcion of employee misconduct. 1. Conference between employee and supervisor. 2. Second conference when solution did not work 3. Decision-making leave (paid leave)
consumer price index (CPI)
positive discipline
distress
virtual team
31. Evaluating self - considering one's own strengths and weaknesses. Best used for developmental purposes.
self-appraisal
Uniformed Services Employment and Reemployment Act
temporal errors
contributory pension plan
32. Rewards according to a specific time interval. Results in average and irregular performance.
productivity
esteem needs
piecework pay
fixed-interval reinforcement
33. Giving something unpleasant for an undesired behavior.
punishment
Taft-Hartley Act (Labor Management Relations Act)
democratic leadership type
cash compensation
34. A group of people that rely primarily or exclusively on electronic forms of communication to work together in accomplishing goals.
virtual team
job classification system
job sharing
whistleblowing
35. Rewards according to random times. Results in moderately high and stable performance.
learning organization
referent power
variable-interval reinforcement
career path
36. A medical insurance plan that the employer contributes to meet the needs of the individual's medical needs.
results performance appraisal method
reward leadership
Medical savings account (MSA)
transactional leader
37. A program that encourages employers to go beyond the minimum requirements outlined by OSHA. It includes three: 1. Star 2. Merit 3. Demonstration
expatriates
voluntary protection program (VPP)
behavior checklist
contrast error
38. Group of healthcare providers that guarantee lower healthcare costs to the employer; seen as a higher quality to the employee.
Preferred Provider Organization (PPO)
leadership
repatriation
human resource planning
39. A resignation suggested by the employer to the employee.
encouraged resignation
active listening
authoritarian leadership type
Supplemental unemployment benefits (SUBS)
40. The working conditions - pay - company policies - and interpersonal relationships; they help eliminate job satisfaction - but do not motivate the employee according to the two-factor theory.
Wagner Act (National Labor Relations Act)
hygiene factors
piecework pay
management by objectives (MBO)
41. The idea that people with authority are subject to reporting to superiors.
learning organization
mixed-standard rating scale
accountability
diversity awareness training
42. Act that amended age discrimination in employment to include all employee benefits; also provided terminated employees with time to consider group termination or retirement programs and consult an attorney.
job simplification
social contract ethical decision
Older Workers Benefit Protection Act (OWBPA)
coercive sexual harassment
43. Threat of power in order to convince someone to engage in sexual activity.
coercive sexual harassment
team appraisal
salary pay
non-cash compensation
44. Right for an employer to terminate an employee for no reason and for the employee to resign for the same.
core competencies
legitimate leadership
employment-at-will
selection
45. 1932. Labor legislation that outlawed 'yellow dog' contracts and forbade federal courts from issuing injunctions to restrain strikes - boycotts - and peaceful picketing.
postconventional moral development
restricted policy
discipline
Norris-La Guardia Act
46. Purposeful discrimination.
positive discipline
disparate treatment
broadbanding
equal employment opportunity (EEO) laws
47. Rejection of a higher percentage of protected classes for employment; unintentional discrimination.
distress
virtual team
adverse impact
job description
48. Compensation tied to a reward for effort and performance.
pay for performance standard
pay grades
silver handshake
job enrichment
49. Pay according to the number of units produced.
piecework pay
job enlargement
Equal Employment Opportunity Act
Uniform Guidelines on Employee Selection Procedures
50. Different types of employee complaint resolution procedures.
silver handshake
alternative resolution procedure (ARD)
hourly pay
safety needs