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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The third level of moral development in which people make decisions based on internalized principles - beliefs - and values. A characteristic of managers that encourage to think for themselves and engage in moral reasoning.
postconventional moral development
trancenders
fair representation
social needs
2. Act that amended age discrimination in employment to include all employee benefits; also provided terminated employees with time to consider group termination or retirement programs and consult an attorney.
essay
selection
Older Workers Benefit Protection Act (OWBPA)
employee involvement (EI) groups
3. A time when the individual stops advancing before reaching the next highest level. It is not necessarily a failed effort because not everyone is promoted to the top position and many common career paths are not designed to lead to the top.
pluralism
career plateauing
Older Workers Benefit Protection Act (OWBPA)
quid pro quo harassment
4. Long-term(5 years +) planning reserved for the highest levels of management.
job rotation
strategic planning
job ranking system
generalized sexual harassment
5. Performance appraisal that seeks evaluation from internal and external customers.
cash compensation
productivity
customer appraisal
alternative resolution procedure (ARD)
6. Quantitative approach to job analysis that assumes all parts of the job relate to data - people - and things.
Fair Labor Standards Act (FLSA)
functional job analysis (FJA)
halo effect
utilitarian ethical decision
7. Voluntary or involuntary reductions in labor.
wage and salary survey
reductions-in-force (RIF)
affirmative action
Executive Order 11246
8. An appraisal error involving groups of ratings given to employees.
distributional errors
Hay profile method
job evaluation
laissez-faire leadership type
9. Evaluating self - considering one's own strengths and weaknesses. Best used for developmental purposes.
expert power
consumer price index (CPI)
Employee assistance programs (EAP)
self-appraisal
10. Highly trained workers that are a group that perform interdependent tasks.
solicitation sexual harassment
self-directed team
pluralism
job simplification
11. An uncomfortable environment that interferes with job performance.
values
hostile environment
job enrichment
unstructured interview
12. A pension plan in which the amount is specific.
locus control
third-country nationals
charismatic leader
defined benefit plan
13. Performance appraisal done by fellow employees - usually combined by the manager into a single profile for use. May be the most accurate - but not used due to popularity copntests.
peer appraisal
inappropriate sexual harassment
moral rights ethical decision
tell and sell appraisal interview
14. A group of 6-12 that meet regularly to discuss organizational issues.
computerized job analysis
Uniformed Services Employment and Reemployment Act
encouraged resignation
quality circle
15. The working conditions - pay - company policies - and interpersonal relationships; they help eliminate job satisfaction - but do not motivate the employee according to the two-factor theory.
selection
OSHA form 300
voluntary reduction
hygiene factors
16. The second level of moral development in which people make decisions that conform to societal expectations. A characteristic of managers who encourage work collaboration.
360-degree appraisal
compressed workweek
peer appraisal
conventional moral development
17. An integrated knowledge within an organization that sets it out from the competition.
burnout
core competencies
Wagner Act (National Labor Relations Act)
Executive Order 11246
18. 1938. Provided basic pay structure for workers. Those that have to be paid are non-exempt and must be paid at least the minimum wage. Those who hold executive or managerial positions are exempt.
restricted policy
Fair Labor Standards Act (FLSA)
quality circle
authoritarian leadership type
19. A medical insurance plan that the employer contributes to meet the needs of the individual's medical needs.
Medical savings account (MSA)
Fair Labor Standards Act (FLSA)
Family and Medical Leave Act (FMLA)
job enrichment
20. Understanding the duties of the job.
job analysis
fixed-interval reinforcement
expert power
Employee assistance programs (EAP)
21. Consists of vertical scales for each dimension of employee's performance.
training
diversity awareness training
self-appraisal
behaviorally anchored rating scale (BARS)
22. Idea that all cultures are inherently equal.
job description
Society for Human Resource Management
ethnorelativism
unstructured interview
23. The process of screening - interviewing - and hiring individuals.
Bona Fide Occupational Qualification (BFOQ)
employee involvement (EI) groups
subordinate appraisal
selection
24. Hiring through searching and evaluating internal job postings and existing employee files.
value-added compensation
wage curve
contrast error
internal selection
25. Guarantee of benefits - especially in pension plans.
alternative resolution procedure (ARD)
job enrichment
fast tracking
vesting
26. Sexual harassment that is nonthreatening - but causes co-worker discomfort.
inappropriate sexual harassment
Age Discrimination in Employment Act
hot-stove approach
taskforce team
27. 1994. Jobs are protected for those that go on short military service.
eustress
Age Discrimination in Employment Act
vertical career path
Uniformed Services Employment and Reemployment Act
28. Flexible working hours that allow workers to choose start and end times.
job classification system
Clayton Act
recruiting
flextime
29. Collapses traditional salary grades into a few wide bands and helps eliminate obsession with grades and gives management an enhanced ability to reward on performance.
Pregnancy Discrimination Act
broadbanding
unencouraged resignation
constructive discharge
30. Defining the characteristics that the organization feels would be a good fit for the vacancies. To recruit - an organization must conduct job analysis - provide a job description - and give job specification.
job evaluation
leadership
recruiting
Bona Fide Occupational Qualification (BFOQ)
31. 1974. Main federal legislation responsible for controlling employee benefit and retirement plans.
Fair Labor Standards Act (FLSA)
Employee Retirement Income Security Act (ERISA)
Davis-Bacon Act
recency error
32. Discipline based on corrective measures of increasing degree. Most commonly used. 1. Oral Warning 2. Written Warning 3. Suspension without Pay 4. Discharge
postconventional moral development
horizontal career path
progressive discipline
motivators
33. Rates performance of employee achievement of goals set by manager and the employee.
Fair Labor Standards Act (FLSA)
management by objectives (MBO)
stress interview
Family and Medical Leave Act (FMLA)
34. The on-the-job method of development for new employees. May be formal or informal.
behavioral performance appraisal method
job description
orientation
customer appraisal
35. An interview that places the applicant in a simulated high stress setting to interview the candidate.
temporal errors
stress interview
postconventional moral development
variable-interval reinforcement
36. Giving something unpleasant for an undesired behavior.
360-degree appraisal
punishment
quid pro quo harassment
red circle rates
37. Test used by courts to assess merits of prima facie case of disparate treatment when lacking evidence - requires plaintiff to show he: 1. belongs to protected group -2. has applied and is qualified - 3. was rejected despite qualifications - and 4. th
McDonnell Douglas Test
process improvement team
motivators
democratic leadership type
38. Hands-off approach over all decision-making without any further involvement unless asked to participate.
resignation
laissez-faire leadership type
self-directed team
Landrum-Griffin Act
39. A decision based on the long-term interests of an individual.
individualistic ethical decision
job sharing
job enlargement
culture shock
40. Measures what a person is capable of learning.
essay
accountability
individualistic ethical decision
aptitude tests
41. An appraisal temporal error when the employee is compared to someone previously rated and not independently.
contrast error
Material Safety Data Sheets (MSDS)
salary pay
referent power
42. Various software programs that write job description and specifications based on job analysis.
results performance appraisal method
human resource planning
leadership
computerized job analysis
43. A behavioral method that notes an unusual event that identifies superior or inferior performance by the employee.
ethnorelativism
critical incident
skill-based pay
locus control
44. 1. Treatment that punishes 2. Orderly behavior in an organization 3. Training that corrects undesirable behavior and develops self control
discipline
401(k) savings plan
Equal Employment Opportunity Act
distress
45. A method of moving the employee to different jobs for variety - designed to prevent boredom of repetitive tasks.
separations
Health Maintenance Organization (HMO)
employment-at-will
job rotation
46. Employment at home while communicating with the workplace by phone or fax or modem
distress
team appraisal
defined benefit plan
telecommuting
47. A trait method that requires the rater to describe the employee's performance in a statement.; fairly subjective and reliant on the manager's ability to write effective statements.
career plateauing
essay
voluntary protection program (VPP)
mixed-standard rating scale
48. Encourages teamwork and knowledge transfer among employees.
job rotation
flextime
development assignments
quality circle
49. Belief that things happen due to their own responsibility.
equal employment opportunity (EEO) laws
internal locus
project team
democratic leadership type
50. Rewards according to random times. Results in moderately high and stable performance.
variable-interval reinforcement
reward leadership
Society for Human Resource Management
postconventional moral development