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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. 1. Treatment that punishes 2. Orderly behavior in an organization 3. Training that corrects undesirable behavior and develops self control
discipline
error of leniency or strictness
active listening
hot-stove approach
2. An extremely hard goal - but not impossible to reach.
development
physiological needs
stretch goal
informal factors
3. Positive stress that makes some strive to accomplish something.
quid pro quo harassment
eustress
defined benefit plan
competence based pay
4. The first level of moral development - in which people make decisions based on selfish reasons; concerned only with external rewards or punishments. A characteristic of managers with authoritarian and coercive styles.
red circle rates
job enrichment
Equal Pay Act
preconventional moral development
5. The knowledge - skills - and abilities required for the job.
job specifications
management by objectives (MBO)
401(k) savings plan
reward leadership
6. Unpaid union official that represents the employees when dealing with management.
360-degree appraisal
cafeteria plans
union steward
productivity
7. RIF that is composed of lay-offs - either across the board or through company reorganization that result in fewer available positions.
involuntary reduction
Executive Order 11246
cash balance pension plan
pluralism
8. The different conditions upon which someone leaves a company; may be voluntary or involuntary.
separations
Landrum-Griffin Act
job description
forced-choice
9. The number of days in the work week is shortened and the hours per day are longer.
compressed workweek
separations
contributory pension plan
characteristics model
10. A leader that clarifies roles - initiates structure - provides rewards - and is considerate of employees; fair - hardworking - and tolerant; emphasizes job-oriented(not personal) needs.
job analysis
transactional leader
distress
noncontributory pension plan
11. A procedural document designed by the federal government to assist in hiring - promotion - transfer - demotion - dismissal - and referrals.
aptitude tests
behavior observation scales (BOS)
authoritarian leadership type
Uniform Guidelines on Employee Selection Procedures
12. The need for achievement - recognition - responsibility - and growth; they both eliminate job dissatisfaction and stimulate motivation.
360-degree appraisal
employment-at-will
motivators
pay secrecy
13. 1936. Responsible for prevailing minimum wage in a locality. Regular working hours identified as 8 per day and 40 per week; and time and a half for additional; no employment for convicts and children.
orientation
internal selection
job specifications
Walsh-Healy Act
14. Belief that things happen due to luck or chance.
achievement test
behavior checklist
wage and salary survey
external locus
15. Compensation useful in advancing organizational goals.
legitimate leadership
locus control
value-added compensation
critical incident
16. 1974. Main federal legislation responsible for controlling employee benefit and retirement plans.
repatriation
variable-ratio reinforcement
referent power
Employee Retirement Income Security Act (ERISA)
17. Causes loss of productivity - frustration - or depression.
Employee assistance programs (EAP)
burnout
absenteeism
contributory pension plan
18. A decision based on existing norms.
functional job analysis (FJA)
social contract ethical decision
taskforce team
halo effect
19. Understanding the duties of the job.
vertical career path
job analysis
ethnorelativism
leadership
20. An appraisal error involving groups of ratings given to employees.
distributional errors
subordinate appraisal
progressive discipline
Americans with Disabilities Act (ADA)
21. Helps manager translate measurement framework from strategic to operational goals.
balanced scorecard (BSC)
positive discipline
Age Discrimination in Employment Act
core competencies
22. Idea that all cultures are inherently equal.
ethnorelativism
Executive Order 11246
Wagner Act (National Labor Relations Act)
negative reinforcement
23. 1970. A law passed to attempt to reduce workplace injuries and illnesses. It's general area of responsibility are: 1.General Industry 2. Maritime 3. Construction 4. Agriculture
Occupational Safety and Health Act (OSHA)
ethnocentrism
trancenders
peer appraisal
24. Rating based on comparison than a standard.
transactional leader
authoritarian leadership type
mixed-standard rating scale
accountability
25. 1926. Required employers to collectively bargain with unions. In 1936 - amended to include airlines.
strategic planning
Railway Labor Act
business ethics
Immigration Reform and Control Act
26. A personal disorientation when experiencing an unfamiliar way of life.
defined contribution plan
culture shock
repatriation
disparate treatment
27. Seeking to minimize ethnocentrism and moving toward pluralism and ethnorelativism.
quality circle
internal locus
hostile environment
managing workforce diversity
28. An uncomfortable environment that interferes with job performance.
transformational leader
project team
virtual team
hostile environment
29. Sexual remarks or actions not targeted at a specific individual.
disparate treatment
defined contribution plan
generalized sexual harassment
human resource planning
30. When some of the desired behavior is reinforced. Can be classified into four groups: fixed-interval - fixed-ratio - variable-interval - and variable-ratio.
ethnocentrism
management by objectives (MBO)
partial reinforcement
cash compensation
31. A group of 6-12 that meet regularly to discuss organizational issues.
Health Maintenance Organization (HMO)
orientation
quality circle
encouraged resignation
32. Third level of Maslow's hierarchy. Includes friendship - family - and interaction.
balance sheet approach
constructive discharge
social needs
Worker Adjustment and Restraining Notification (WARN)
33. Home country nationals that are employees who live and work in a different country than their own.
expatriates
informal factors
job enrichment
forced-choice
34. An situation in which an employer makes work life so difficult for the employee that they have no choice but to resign.
preconventional moral development
referent power
job rotation
constructive discharge
35. An interview that may have no format at all or have open ended questions - but makes it difficult to compare candidates.
labor agreement
pay grades
unstructured interview
piecework pay
36. The rater checks statements on a list that he believes are characteristic of the employee.
job simplification
behavior checklist
selection
job enrichment
37. A trait method that requires the rater to describe the employee's performance in a statement.; fairly subjective and reliant on the manager's ability to write effective statements.
problem solving appraisal interview
unstructured interview
essay
voluntary reduction
38. Cost of living that measures the average prices of products and services over time.
self-directed team
strategic planning
Supplemental unemployment benefits (SUBS)
consumer price index (CPI)
39. Leadership dependent upon one's position within the company.
legitimate leadership
variable-interval reinforcement
transformational leader
servant leader
40. Test that measure what a person can do right now.
transformational leader
safety needs
conventional moral development
achievement test
41. Measure the extent which someone has characteristics. Relatively inexpensive - but high potential for errors - and not useful in allocating rewards or promotions.
self-appraisal
trait performance appraisal method
McDonnell Douglas Test
project team
42. Payment rates above the pay range.
Uniform Guidelines on Employee Selection Procedures
noncontributory pension plan
Immigration Reform and Control Act
red circle rates
43. Hands-off approach over all decision-making without any further involvement unless asked to participate.
referent power
human resource planning
laissez-faire leadership type
cafeteria plans
44. 1935. Referred to as the Magna Carta of Labor. Guarantees the right to form labor movements.
Wagner Act (National Labor Relations Act)
balanced scorecard (BSC)
Older Workers Benefit Protection Act (OWBPA)
constructive discharge
45. A leader who works to fulfill subordinates' needs and goals as well as to achieve the organization's larger mission; the needs of others are placed above the leader's own needs.
balance sheet approach
customer appraisal
productivity
servant leader
46. A decision based on total impartiality.
career path
justice ethical decision
pluralism
telecommuting
47. 1990. Employers cannot discriminate against people with physical or mental capabilities - and must make reasonable accommodations for people with disabilities or religious preferences.
aptitude tests
critical incident
Worker Adjustment and Restraining Notification (WARN)
Americans with Disabilities Act (ADA)
48. 194-point questionnaire with five-point scale to determine the degree in which tasks are performed.
position analysis questionnaire (PAQ)
balance sheet approach
Health Maintenance Organization (HMO)
Fair Labor Standards Act (FLSA)
49. Group of healthcare providers that guarantee lower healthcare costs to the employer; seen as a higher quality to the employee.
expatriates
positive discipline
Preferred Provider Organization (PPO)
esteem needs
50. Highest level of Maslow's hierarchy. Includes morality - creativity - spontaneity - problem solving - lack of prejudice - and acceptance of facts.
self-actualization
401(k) savings plan
Employee Retirement Income Security Act (ERISA)
quality circle