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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The second level of moral development in which people make decisions that conform to societal expectations. A characteristic of managers who encourage work collaboration.
coercive leadership
conventional moral development
taskforce team
career plateauing
2. An appraisal temporal error when the evaluation is based upon the employee's most recent behavior.
hygiene factors
physiological needs
piecework pay
recency error
3. Not reporting to work.
absenteeism
job simplification
development
constructive discharge
4. Developed in response to a majority dominating the workforce.
affirmative action
Equal Pay Act
unencouraged resignation
factor comparison system
5. Pay based on skills and increased job knowledge. Also called skilled based or knowledge based pay.
tell and sell appraisal interview
competence based pay
customer appraisal
Davis-Bacon Act
6. A problem in appraisal in which an employee is given the same grade on all dimensions based on a few attributes.
cash compensation
halo effect
alternative resolution procedure (ARD)
conventional moral development
7. A concept Richard Hackman and Greg Oldham formulated after researching job design - focusing on three main parts: core job dimensions - critical psychological states - and employee growth need.
skill-based pay
recency error
characteristics model
job specifications
8. A step beyond tell and sell; stimulation of growth of the employee by discussing problems - needs - innovations - satisfactions - and dissatisfactions since last appraisal.
Preferred Provider Organization (PPO)
EEO-1 Report
problem solving appraisal interview
selection
9. A problem in evaluation due to being compared to someone previously evaluated.
contrast effect
voluntary protection program (VPP)
stress interview
critical incident method
10. A program that encourages employers to go beyond the minimum requirements outlined by OSHA. It includes three: 1. Star 2. Merit 3. Demonstration
values
voluntary protection program (VPP)
legitimate leadership
Clayton Act
11. 1936. Responsible for prevailing minimum wage in a locality. Regular working hours identified as 8 per day and 40 per week; and time and a half for additional; no employment for convicts and children.
Occupational Safety and Health Act (OSHA)
contributory pension plan
structured interview
Walsh-Healy Act
12. An situation in which an employer makes work life so difficult for the employee that they have no choice but to resign.
constructive discharge
Uniform Guidelines on Employee Selection Procedures
forced-choice
equal employment opportunity (EEO) laws
13. The on-the-job method of development for new employees. May be formal or informal.
Uniform Guidelines on Employee Selection Procedures
orientation
wage curve
job sharing
14. Second level of Maslow's hierarchy. Includes security of body - employment - resources - morality - family - health - and posterity.
behaviorally anchored rating scale (BARS)
Consolidated Omnibus Budget Reconciliation Act (COBRA)
safety needs
expatriates
15. The curve in the scattergram that identifies the worth of jobs and wages.
strategic planning
telecommuting
wage curve
competence based pay
16. Guarantee of benefits - especially in pension plans.
customer appraisal
vesting
workforce diversity
Landrum-Griffin Act
17. Positive stress that makes some strive to accomplish something.
subordinate appraisal
eustress
Bona Fide Occupational Qualification (BFOQ)
Occupational Safety and Health Act (OSHA)
18. 1964 - amended in 1972 - 1991 - and 1994. Broadest and most significant law affecting employment opportunity rights.
Civil Rights Act
Railway Labor Act
horizontal career path
telecommuting
19. Characterized by an open-line communication between workers and management; values team-input - and facilitates group cooperation without being overly active within the group.
transactional leader
broadbanding
democratic leadership type
extinction
20. To discipline by being effective - consistent - and applied to all equally. 1. Documentation of Misconduct 2. Investigative Interview 3. Application of Discipline
compressed workweek
hot-stove approach
charismatic leader
ethnorelativism
21. An appraisal temporal error when the employee is compared to someone previously rated and not independently.
self-directed team
transactional leader
contrast error
host country nationals
22. Act that amended age discrimination in employment to include all employee benefits; also provided terminated employees with time to consider group termination or retirement programs and consult an attorney.
Older Workers Benefit Protection Act (OWBPA)
managing workforce diversity
error of leniency or strictness
hostile environment
23. A trait method that requires the rater to describe the employee's performance in a statement.; fairly subjective and reliant on the manager's ability to write effective statements.
hygiene factors
retirement
subordinate appraisal
essay
24. Sexual harassment that is nonthreatening - but causes co-worker discomfort.
inappropriate sexual harassment
Employee assistance programs (EAP)
vesting
cash compensation
25. Right for an employer to terminate an employee for no reason and for the employee to resign for the same.
contributory pension plan
Pregnancy Discrimination Act
employment-at-will
quid pro quo harassment
26. Union must represent union and nonunion members equally.
fair representation
Clayton Act
Wagner Act (National Labor Relations Act)
non-cash compensation
27. Method that determines the relative worth of jobs.
trait performance appraisal method
democratic leadership type
job evaluation
adverse impact
28. Performance appraisal by an employee of their superior. Usually evaluates on leadership - oral communication - delegation of authority - coordination of team efforts - and interest in subordinates.
subordinate appraisal
Civil Rights Act
safety needs
red circle rates
29. Organization of healthcare professionals that provide services on a prepaid basis; seen as lower quality to the employee.
point system
Health Maintenance Organization (HMO)
manager/supervisor appraisal
Fair Labor Standards Act (FLSA)
30. A resignation in which an employee chooses to resign without provocation from the employer.
productivity
factor comparison system
protected classes
unencouraged resignation
31. Systems that provide data for Human Resource control and decision making.
human resource information system
hot-stove approach
constructive discharge
Occupational Safety and Health Act (OSHA)
32. Separation that is typically planned well in advanced - and are well received - celebratory occasions.
retirement
training
physiological needs
justice ethical decision
33. Federal agencies and government contractors must comply with anti discrimination practices. Created the Office of Federal Contract Compliance Programs (OFCCP) to enforce this.
cross-functional team
democratic leadership type
Executive Order 11246
physiological needs
34. Home country nationals that are employees who live and work in a different country than their own.
expatriates
unencouraged resignation
quid pro quo harassment
expert power
35. Evidence suggesting selection precludes members from protected classes.
balanced scorecard (BSC)
Uniform Guidelines on Employee Selection Procedures
restricted policy
critical incident method
36. Can directly align employees with the organizational goals - with evaluation based on profits - sales - etc.
productivity
graphic rating scale
Occupational Safety and Health Act (OSHA)
Health Maintenance Organization (HMO)
37. Compensation tied to a reward for effort and performance.
compressed workweek
pay for performance standard
trait performance appraisal method
leadership
38. Cost of living that measures the average prices of products and services over time.
career path
team appraisal
job description
consumer price index (CPI)
39. When twelve months have been worked at an employer with health insurance - a worker can transfer to another employer with no regard to preexisting conditions.
Health Insurance Portability and Accountability Act (HIPAA)
postconventional moral development
Worker Adjustment and Restraining Notification (WARN)
defined contribution plan
40. Diversity as a result of acquisitions and mergers - which is a forced diversification of the workplace.
job sharing
motivators
strategic diversity management
OSHA form 300
41. 1972. Extended Civil Rights Title VII to government workers.
Equal Employment Opportunity Act
job enrichment
distress
union steward
42. The need for achievement - recognition - responsibility - and growth; they both eliminate job dissatisfaction and stimulate motivation.
piecework pay
motivators
Health Maintenance Organization (HMO)
Material Safety Data Sheets (MSDS)
43. An appraisal error involving groups of ratings given to employees.
results performance appraisal method
coercive leadership
negative reinforcement
distributional errors
44. Employees that are not from the home or host country.
succession planning
servant leader
Railway Labor Act
third-country nationals
45. A leader who motivates people to transcend their personal interests for the good of the group; characterized by the ability to bring innovation.
computerized job analysis
transformational leader
ethnorelativism
social needs
46. Only suitable defense against discrimination; postulates that age - religion - sex - or nationality is an actual qualification for the job. It does NOT cover race or color.
Bona Fide Occupational Qualification (BFOQ)
equal employment opportunity (EEO) laws
reductions-in-force (RIF)
pay grades
47. Includes the social environment of the workplace and informal work groups.
development assignments
Worker Adjustment and Restraining Notification (WARN)
positive discipline
informal factors
48. A leader that has an ability to motivate employees to go beyond expectations; less predictable than transactional and embrace new ideas. Charismatic leaders are visionaries; they try to get others to see a better future and their participation in it.
charismatic leader
pay secrecy
hot-stove approach
balanced scorecard (BSC)
49. Test that measure what a person can do right now.
unencouraged resignation
achievement test
active listening
broadbanding
50. Leadership based on the control that management has over punishing subordinates.
subordinate appraisal
ethnorelativism
coercive leadership
vertical career path