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DSST Human Resource Management
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Subjects
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dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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study here
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A leader who motivates people to transcend their personal interests for the good of the group; characterized by the ability to bring innovation.
transformational leader
Health Maintenance Organization (HMO)
behaviorally anchored rating scale (BARS)
whistleblowing
2. Selection of the minority is less than 80 percent of the time - used as a rule of thumb in determining adverse impact.
solicitation sexual harassment
succession planning
four-fifths rule
Supplemental unemployment benefits (SUBS)
3. 1926. Required employers to collectively bargain with unions. In 1936 - amended to include airlines.
workforce diversity
active listening
voluntary protection program (VPP)
Railway Labor Act
4. Consists of vertical scales for each dimension of employee's performance.
coercive sexual harassment
behaviorally anchored rating scale (BARS)
forced-choice
essay
5. Involves determining the type and number of individuals needed to get the job done.
restricted policy
aptitude tests
resignation
job analysis
6. Rewards according to a random number of behaviors. Results in very high performance.
defined contribution plan
job simplification
variable-ratio reinforcement
voluntary reduction
7. The first level of moral development - in which people make decisions based on selfish reasons; concerned only with external rewards or punishments. A characteristic of managers with authoritarian and coercive styles.
reductions-in-force (RIF)
postconventional moral development
preconventional moral development
variable-interval reinforcement
8. Includes the social environment of the workplace and informal work groups.
salary pay
job description
recruiting
informal factors
9. Act that provides individuals and dependents who may lose medical coverage with opportunity to pay to continue coverage.
protected classes
balanced scorecard (BSC)
factor comparison system
Consolidated Omnibus Budget Reconciliation Act (COBRA)
10. Fourth level of Maslow's hierarchy. Includes self-esteem - confidence - achievement - respect of and by others.
adverse impact
contributory pension plan
job enlargement
esteem needs
11. A decision based on the long-term interests of an individual.
virtual team
individualistic ethical decision
Bona Fide Occupational Qualification (BFOQ)
error of central tendency
12. Listening to understand without judgment.
competence based pay
active listening
social contract ethical decision
job enlargement
13. The on-the-job method of development for new employees. May be formal or informal.
trancenders
orientation
training
flextime
14. An appraisal temporal error in which the appraiser inflates the evaluation because of a mutual connection.
similar to me error
continuous reinforcement
training
locus control
15. Rating based on having certain characteristics.
essay
graphic rating scale
defined contribution plan
position analysis questionnaire (PAQ)
16. An integrated knowledge within an organization that sets it out from the competition.
motivators
core competencies
generalized sexual harassment
vertical career path
17. Characterized by dictatorship that dismisses input from team members; decides the term of tasks and who will perform the work to be done.
aptitude tests
competence based pay
authoritarian leadership type
generalized sexual harassment
18. Team formed to solve a major organizational issue.
strategic diversity management
burnout
error of central tendency
taskforce team
19. Rates performance of employee achievement of goals set by manager and the employee.
managing workforce diversity
management by objectives (MBO)
stretch goal
conventional moral development
20. An organization that has generated a list of recommendation for executing an effective diversity initiative.
preconventional moral development
authorization card
extinction
Society for Human Resource Management
21. The act of returning to the country of origin after an international assignement.
repatriation
utilitarian ethical decision
pay grades
equal employment opportunity (EEO) laws
22. A step beyond tell and sell; stimulation of growth of the employee by discussing problems - needs - innovations - satisfactions - and dissatisfactions since last appraisal.
problem solving appraisal interview
Immigration Reform and Control Act
wage and salary survey
partial reinforcement
23. Harassment based on employment decisions; an economic or position consequence for noncompliance.
error of central tendency
characteristics model
competence based pay
quid pro quo harassment
24. Training designed to make people recognize and address their own prejudices.
ego strength
variable-interval reinforcement
diversity awareness training
justice ethical decision
25. A medical insurance plan that the employer contributes to meet the needs of the individual's medical needs.
business ethics
Medical savings account (MSA)
error of central tendency
job analysis
26. Strength of person's convictions. The higher it is - the more likely one will follow what they believe is ethical in lieu of following unethical impulses.
subordinate appraisal
job simplification
manager/supervisor appraisal
ego strength
27. Performance appraisal by an employee of their superior. Usually evaluates on leadership - oral communication - delegation of authority - coordination of team efforts - and interest in subordinates.
disparate treatment
justice ethical decision
subordinate appraisal
tell and listen appraisal interview
28. The working conditions - pay - company policies - and interpersonal relationships; they help eliminate job satisfaction - but do not motivate the employee according to the two-factor theory.
Fair Labor Standards Act (FLSA)
productivity
hygiene factors
Supplemental unemployment benefits (SUBS)
29. The idea that people with authority are subject to reporting to superiors.
accountability
referent power
arbitrator
individualistic ethical decision
30. Guarantee of benefits - especially in pension plans.
hot-stove approach
disparate treatment
halo effect
vesting
31. Job evaluation based on classification of jobs in groups of predetermined wage grades. This is what the federal government uses.
Norris-La Guardia Act
absenteeism
characteristics model
job classification system
32. Means that people employed in an organization represent different cultural groups and human qualities.
silver handshake
characteristics model
workforce diversity
tell and listen appraisal interview
33. A program that encourages employers to go beyond the minimum requirements outlined by OSHA. It includes three: 1. Star 2. Merit 3. Demonstration
voluntary protection program (VPP)
Worker Adjustment and Restraining Notification (WARN)
referent power
noncontributory pension plan
34. Identifies the actions that should or should not be seen on the job - used mainly for developmental feedback..
Health Maintenance Organization (HMO)
voluntary protection program (VPP)
extinction
behavioral performance appraisal method
35. 1931. Required federal contracts for construction to specify minimum wage for workers.
retirement
Davis-Bacon Act
behaviorally anchored rating scale (BARS)
absenteeism
36. Improvement of job efficiency by simplifying it.
position analysis questionnaire (PAQ)
competence based pay
job simplification
internal locus
37. Discipline focused on early correcion of employee misconduct. 1. Conference between employee and supervisor. 2. Second conference when solution did not work 3. Decision-making leave (paid leave)
solicitation sexual harassment
positive discipline
equal employment opportunity (EEO) laws
hot-stove approach
38. Statement authorizing union to act as their representative.
hot-stove approach
safety needs
Occupational Safety and Health Act (OSHA)
authorization card
39. A time when the individual stops advancing before reaching the next highest level. It is not necessarily a failed effort because not everyone is promoted to the top position and many common career paths are not designed to lead to the top.
ethnocentrism
career plateauing
competence based pay
progressive discipline
40. Power based on individual expertise.
error of central tendency
expert power
job rotation
cross-functional team
41. Can directly align employees with the organizational goals - with evaluation based on profits - sales - etc.
productivity
quid pro quo harassment
variable-interval reinforcement
essay
42. Defining the characteristics that the organization feels would be a good fit for the vacancies. To recruit - an organization must conduct job analysis - provide a job description - and give job specification.
recruiting
eustress
compressed workweek
Employee assistance programs (EAP)
43. Employment at home while communicating with the workplace by phone or fax or modem
telecommuting
cross-functional team
continuous reinforcement
employee involvement (EI) groups
44. Teaching short-term skills. May be 'on-the-job' or 'off-the-job'.
hourly pay
union steward
physiological needs
training
45. Identification of future candidates for future anticipated vacancies.
stretch goal
succession planning
mixed-standard rating scale
Medical savings account (MSA)
46. Pay according to the number of units produced.
ethnorelativism
piecework pay
job specifications
diversity awareness training
47. Sexual harassment that is nonthreatening - but causes co-worker discomfort.
inappropriate sexual harassment
vertical career path
four-fifths rule
managing workforce diversity
48. Rejection of a higher percentage of protected classes for employment; unintentional discrimination.
self-directed team
external locus
Uniformed Services Employment and Reemployment Act
adverse impact
49. Includes other employee benefits - such as health insurance - pension contributions - tuition reimbursement - and legal assistance programs.
non-cash compensation
job analysis
quality circle
job classification system
50. Idea that all cultures are inherently equal.
distributional errors
ethnorelativism
problem solving appraisal interview
ethnocentrism
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