Test your basic knowledge |

DSST Human Resource Management

Subjects : dsst, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Pay based on skills and increased job knowledge. Also called skilled based or knowledge based pay.






2. A communication of strong and weak points of the employee's performance - and then in which the employee responds with his feelings about the appraisal.






3. A group of people that rely primarily or exclusively on electronic forms of communication to work together in accomplishing goals.






4. Includes hourly wages - salaries - and bonuses.






5. An employer-created fund for laid off employees to draw from on top of unemployment benefits.






6. Rejection of a higher percentage of protected classes for employment; unintentional discrimination.






7. Voluntary or involuntary reductions in labor.






8. A method of moving the employee to different jobs for variety - designed to prevent boredom of repetitive tasks.






9. Two part-time employees share one full time position.






10. Statement authorizing union to act as their representative.






11. 1926. Required employers to collectively bargain with unions. In 1936 - amended to include airlines.






12. Sexual harassment that uses rewards; potential for criminal prosecution.






13. The oldest and simplest job evaluation that is based on grouping the jobs based on their relative worth to one another; can only be used on a small number of jobs.






14. An appraisal temporal error when the employee is compared to someone previously rated and not independently.






15. A pension plan in which the main source of retirement funds today - some employers will match contributions to a certain percentage.






16. Second level of Maslow's hierarchy. Includes security of body - employment - resources - morality - family - health - and posterity.






17. The rater checks statements on a list that he believes are characteristic of the employee.






18. Host country natives that are employees. Usually is shifted to because it is cheaper - gives a good impression on locals - and no adjustment to culture.






19. Diversity as a result of acquisitions and mergers - which is a forced diversification of the workplace.






20. Cost of living that measures the average prices of products and services over time.






21. Services provided for workers to deal with problems that interfere with how they do their jobs.






22. A method that evaluates based on: 1. Knowledge 2. Accountability 3. Mental Activity (KAMA)






23. A step beyond tell and sell; stimulation of growth of the employee by discussing problems - needs - innovations - satisfactions - and dissatisfactions since last appraisal.






24. Leadership based on the control that management has over punishing subordinates.






25. Belief that one culture is superior to another.






26. Performance appraisal by an employee of their superior. Usually evaluates on leadership - oral communication - delegation of authority - coordination of team efforts - and interest in subordinates.






27. Training designed to make people recognize and address their own prejudices.






28. Consists of vertical scales for each dimension of employee's performance.






29. Pay by the hour.






30. Organization of healthcare professionals that provide services on a prepaid basis; seen as lower quality to the employee.






31. Home country nationals that are employees who live and work in a different country than their own.






32. A written description of the basic tasks - duties - minimum required experience - and responsibilities required of an employee holding a particular job.






33. Reporting criminal activity to the government.






34. The combination of various appraisal systems to give the manager and employee the best view into the performance.






35. Compensation system that equals American money to foreign money on terms of purchasing power.






36. When some of the desired behavior is reinforced. Can be classified into four groups: fixed-interval - fixed-ratio - variable-interval - and variable-ratio.






37. Employment at home while communicating with the workplace by phone or fax or modem






38. Binding document with terms or conditions or rules.






39. A form in which accidents that cause death - illness - or injury in the workplace are recorded.






40. Separation that is typically planned well in advanced - and are well received - celebratory occasions.






41. Documents that contain the main information about hazardous material.






42. RIF that is composed of lay-offs - either across the board or through company reorganization that result in fewer available positions.






43. Developed in response to a majority dominating the workforce.






44. Traditional approach to appraisal - a review by management one level higher.






45. Belief that things happen due to their own responsibility.






46. A procedural document designed by the federal government to assist in hiring - promotion - transfer - demotion - dismissal - and referrals.






47. Bottom level of Maslow's hierarchy. Includes shelter - food - sleep - breaks - and compensation.






48. A succession of linked jobs that prepares a worker for advancement to the next job in the chain.






49. Group assigned with improving quality.






50. 1986. Used to control the hiring - recruiting - or referring of people not eligible to work in the US. Uses the form I-9.