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Test your basic knowledge |
DSST Human Resource Management
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Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Evaluation based on factor-by-factor of development and comparison. Comparison against key jobs within the organization.
factor comparison system
Preferred Provider Organization (PPO)
Norris-La Guardia Act
fixed-interval reinforcement
2. Official discrimination complaint to Equal Employment Opportunity Commission (EEOC) - filled by employee.
job evaluation
job simplification
charge form
whistleblowing
3. A career path that is not sequentially interdependent but each of the jobs in the arrangement must be completed before one can advance to the next higher level.
Worker Adjustment and Restraining Notification (WARN)
justice ethical decision
functional job analysis (FJA)
horizontal career path
4. The act of returning to the country of origin after an international assignement.
Family and Medical Leave Act (FMLA)
human resource planning
defined contribution plan
repatriation
5. A group of people that rely primarily or exclusively on electronic forms of communication to work together in accomplishing goals.
defined contribution plan
360-degree appraisal
virtual team
piecework pay
6. Employment at home while communicating with the workplace by phone or fax or modem
telecommuting
salary pay
pay for performance standard
separations
7. A flexible benefit plan for the employee - letting them choose the benefits best suited to their personal needs and situation.
cafeteria plans
Medical savings account (MSA)
social needs
vertical career path
8. Characterized by dictatorship that dismisses input from team members; decides the term of tasks and who will perform the work to be done.
silver handshake
authoritarian leadership type
Medical savings account (MSA)
temporal errors
9. Systems that provide data for Human Resource control and decision making.
Landrum-Griffin Act
human resource information system
employment-at-will
job rotation
10. Harassment based on employment decisions; an economic or position consequence for noncompliance.
pay secrecy
resignation
quid pro quo harassment
behavioral performance appraisal method
11. The number of days in the work week is shortened and the hours per day are longer.
compressed workweek
Medical savings account (MSA)
Employee assistance programs (EAP)
laissez-faire leadership type
12. An organization that has generated a list of recommendation for executing an effective diversity initiative.
host country nationals
Society for Human Resource Management
moral rights ethical decision
ego strength
13. Identification of future candidates for future anticipated vacancies.
graphic rating scale
Employee Retirement Income Security Act (ERISA)
succession planning
Family and Medical Leave Act (FMLA)
14. A group with mix of specialists that are assigned rather than voluntary membership.
Clayton Act
cross-functional team
structured interview
forced-choice
15. Rewards according to a random number of behaviors. Results in very high performance.
variable-ratio reinforcement
hot-stove approach
job rotation
cash compensation
16. Laws that prevent discrimination in the workplace.
safety needs
career path
job sharing
equal employment opportunity (EEO) laws
17. A resignation in which an employee chooses to resign without provocation from the employer.
human resource information system
401(k) savings plan
whistleblowing
unencouraged resignation
18. A step beyond tell and sell; stimulation of growth of the employee by discussing problems - needs - innovations - satisfactions - and dissatisfactions since last appraisal.
variable-ratio reinforcement
laissez-faire leadership type
problem solving appraisal interview
aptitude tests
19. Threat of power in order to convince someone to engage in sexual activity.
forced-choice
Family and Medical Leave Act (FMLA)
career plateauing
coercive sexual harassment
20. Measures the frequency of observed behavior.
job analysis
behavior observation scales (BOS)
achievement test
job description
21. Performance appraisal done by fellow employees - usually combined by the manager into a single profile for use. May be the most accurate - but not used due to popularity copntests.
peer appraisal
learning organization
tell and sell appraisal interview
self-appraisal
22. A method of moving the employee to different jobs for variety - designed to prevent boredom of repetitive tasks.
Preferred Provider Organization (PPO)
OSHA form 300
job rotation
inappropriate sexual harassment
23. Theory Z people - those that have reached the self-actualization phase.
job description
process improvement team
trancenders
Employee assistance programs (EAP)
24. A process to make the job more complex to improve the level of boredom of an oversimplified job.
protected classes
functional job analysis (FJA)
Health Insurance Portability and Accountability Act (HIPAA)
job enlargement
25. A succession of linked jobs that prepares a worker for advancement to the next job in the chain.
job analysis
Davis-Bacon Act
career path
Consolidated Omnibus Budget Reconciliation Act (COBRA)
26. A personal disorientation when experiencing an unfamiliar way of life.
Hay profile method
internal locus
red circle rates
culture shock
27. 1. Treatment that punishes 2. Orderly behavior in an organization 3. Training that corrects undesirable behavior and develops self control
Immigration Reform and Control Act
utilitarian ethical decision
self-directed team
discipline
28. 1947. Pro-business act created to counter the pro-labor Wagner Act by banning unfair practices of labor unions. Created the Federal Mediation and Conciliation Service (FMCS) to help resolve grievances.
horizontal career path
noncontributory pension plan
quality circle
Taft-Hartley Act (Labor Management Relations Act)
29. A pension plan in which the employer contributes percentage of employer pay to an account that earns interest. When the employee leaves - the amount is rolled up into an individual retirement account (IRA).
stretch goal
Employee assistance programs (EAP)
four-fifths rule
cash balance pension plan
30. An employer-created fund for laid off employees to draw from on top of unemployment benefits.
Supplemental unemployment benefits (SUBS)
conventional moral development
piecework pay
behavioral performance appraisal method
31. Listening to understand without judgment.
expert power
succession planning
active listening
training
32. Home country nationals that are employees who live and work in a different country than their own.
expatriates
similar to me error
protected classes
postconventional moral development
33. The knowledge - skills - and abilities required for the job.
internal locus
job specifications
position analysis questionnaire (PAQ)
Uniformed Services Employment and Reemployment Act
34. Quantitative approach to job analysis that assumes all parts of the job relate to data - people - and things.
inappropriate sexual harassment
functional job analysis (FJA)
voluntary reduction
coercive sexual harassment
35. Pay by the hour.
hourly pay
strategic diversity management
problem solving appraisal interview
peer appraisal
36. A decision based on existing norms.
social contract ethical decision
authoritarian leadership type
burnout
behavior observation scales (BOS)
37. Collapses traditional salary grades into a few wide bands and helps eliminate obsession with grades and gives management an enhanced ability to reward on performance.
Railway Labor Act
leadership
constructive discharge
broadbanding
38. A medical insurance plan that the employer contributes to meet the needs of the individual's medical needs.
Medical savings account (MSA)
fixed-interval reinforcement
negative reinforcement
consumer price index (CPI)
39. A decision based on the long-term interests of an individual.
individualistic ethical decision
Executive Order 11246
Occupational Safety and Health Act (OSHA)
continuous reinforcement
40. Encourages teamwork and knowledge transfer among employees.
development assignments
cafeteria plans
peer appraisal
behaviorally anchored rating scale (BARS)
41. An appraisal temporal error when the evaluation is based upon the employee's most recent behavior.
recency error
self-directed team
core competencies
pay secrecy
42. 1986. Used to control the hiring - recruiting - or referring of people not eligible to work in the US. Uses the form I-9.
behavior checklist
project team
cash balance pension plan
Immigration Reform and Control Act
43. When every desired behavior is reinforced; effective when the behavior is new.
continuous reinforcement
project team
job enrichment
achievement test
44. The ability to influence people to achieve goals for the organization.
hostile environment
fixed-ratio reinforcement
ethnocentrism
leadership
45. A code of moral principles and values that govern organizational behavior.
Medical savings account (MSA)
values
business ethics
positive reinforcement
46. 1914. No forbidding the existence of a union.
Clayton Act
whistleblowing
defined benefit plan
fast tracking
47. A program that encourages employers to go beyond the minimum requirements outlined by OSHA. It includes three: 1. Star 2. Merit 3. Demonstration
voluntary protection program (VPP)
authoritarian leadership type
encouraged resignation
esteem needs
48. An organization that is participatory in problem solving - improving - and increasing capabilities.
broadbanding
unstructured interview
Immigration Reform and Control Act
learning organization
49. Purposeful discrimination.
employee involvement (EI) groups
Walsh-Healy Act
disparate treatment
business ethics
50. Statement authorizing union to act as their representative.
halo effect
ethnorelativism
authorization card
wage curve