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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Harassment based on employment decisions; an economic or position consequence for noncompliance.
quid pro quo harassment
Railway Labor Act
broadbanding
Material Safety Data Sheets (MSDS)
2. An interview that places the applicant in a simulated high stress setting to interview the candidate.
360-degree appraisal
quid pro quo harassment
stress interview
Society for Human Resource Management
3. An appraisal temporal error when the evaluation is based upon the employee's most recent behavior.
diversity awareness training
referent power
recency error
trait performance appraisal method
4. Sexual harassment that uses rewards; potential for criminal prosecution.
telecommuting
solicitation sexual harassment
Family and Medical Leave Act (FMLA)
culture shock
5. An intent to resign from a company that is typically expressed in written communication to the employee's manager.
servant leader
Long-term disability (LTD) insurance
compressed workweek
resignation
6. Group assigned with improving quality.
authoritarian leadership type
Long-term disability (LTD) insurance
process improvement team
taskforce team
7. Third level of Maslow's hierarchy. Includes friendship - family - and interaction.
Americans with Disabilities Act (ADA)
social needs
halo effect
stretch goal
8. The oldest and simplest job evaluation that is based on grouping the jobs based on their relative worth to one another; can only be used on a small number of jobs.
vesting
job analysis
job ranking system
unstructured interview
9. A medical insurance plan that the employer contributes to meet the needs of the individual's medical needs.
Medical savings account (MSA)
behavior observation scales (BOS)
consumer price index (CPI)
democratic leadership type
10. Belief that things happen due to luck or chance.
Uniformed Services Employment and Reemployment Act
fixed-ratio reinforcement
external locus
tell and sell appraisal interview
11. Power derived from the degree in which one is admired and people want to emulate them.
referent power
job simplification
characteristics model
Society for Human Resource Management
12. Includes other employee benefits - such as health insurance - pension contributions - tuition reimbursement - and legal assistance programs.
fixed-ratio reinforcement
retirement
non-cash compensation
discipline
13. Leadership dependent upon one's position within the company.
unencouraged resignation
legitimate leadership
orientation
results performance appraisal method
14. Services provided for workers to deal with problems that interfere with how they do their jobs.
social contract ethical decision
Employee assistance programs (EAP)
mixed-standard rating scale
career path
15. A group with mix of specialists that are assigned rather than voluntary membership.
external locus
laissez-faire leadership type
fixed-interval reinforcement
cross-functional team
16. A group of people that rely primarily or exclusively on electronic forms of communication to work together in accomplishing goals.
labor agreement
virtual team
defined contribution plan
pay secrecy
17. A career path that is hiearchical in nature and consists of interdependent sequential jobs.
Older Workers Benefit Protection Act (OWBPA)
vertical career path
pay for performance standard
active listening
18. Quantitative approach to job analysis that assumes all parts of the job relate to data - people - and things.
compressed workweek
Americans with Disabilities Act (ADA)
functional job analysis (FJA)
constructive discharge
19. 1967. No discrimination based on ages of people over 40. No pressure for older to retire; no terminating only older employees when downsizing;
compressed workweek
Age Discrimination in Employment Act
contrast error
postconventional moral development
20. Teaching short-term skills. May be 'on-the-job' or 'off-the-job'.
managing workforce diversity
Executive Order 11246
Clayton Act
training
21. Traditional approach to appraisal - a review by management one level higher.
mixed-standard rating scale
laissez-faire leadership type
pluralism
manager/supervisor appraisal
22. Performance appraisal that recognizes team accomplishement instead of individual performance - used by companies with a strong total quality management (TQM) emphasis.
team appraisal
behavior observation scales (BOS)
human resource planning
Consolidated Omnibus Budget Reconciliation Act (COBRA)
23. The ability to influence people to achieve goals for the organization.
tell and listen appraisal interview
contrast error
subordinate appraisal
leadership
24. 1. Treatment that punishes 2. Orderly behavior in an organization 3. Training that corrects undesirable behavior and develops self control
democratic leadership type
ethnorelativism
discipline
job analysis
25. An appraisal distributional error where the appraiser gives their employees unusually high or low marks.
voluntary protection program (VPP)
error of leniency or strictness
consumer price index (CPI)
Preferred Provider Organization (PPO)
26. Not reporting to work.
managing workforce diversity
absenteeism
host country nationals
voluntary reduction
27. Sexual remarks or actions not targeted at a specific individual.
laissez-faire leadership type
protected classes
flextime
generalized sexual harassment
28. A problem in appraisal in which an employee is given the same grade on all dimensions based on a few attributes.
alternative resolution procedure (ARD)
protected classes
stretch goal
halo effect
29. Consists of vertical scales for each dimension of employee's performance.
customer appraisal
adverse impact
behaviorally anchored rating scale (BARS)
job classification system
30. Threat of power in order to convince someone to engage in sexual activity.
individualistic ethical decision
authorization card
mixed-standard rating scale
coercive sexual harassment
31. Selection of the minority is less than 80 percent of the time - used as a rule of thumb in determining adverse impact.
OSHA form 300
four-fifths rule
wage curve
forced-choice
32. Giving something unpleasant for an undesired behavior.
strategic planning
punishment
laissez-faire leadership type
Supplemental unemployment benefits (SUBS)
33. A program that encourages employers to go beyond the minimum requirements outlined by OSHA. It includes three: 1. Star 2. Merit 3. Demonstration
voluntary protection program (VPP)
disparate treatment
charismatic leader
charge form
34. Idea that all cultures are inherently equal.
labor agreement
forced-choice
union steward
ethnorelativism
35. Removal of something unpleasant for desire behavior.
achievement test
solicitation sexual harassment
discipline
negative reinforcement
36. A code of moral principles and values that govern organizational behavior.
business ethics
generalized sexual harassment
red circle rates
factor comparison system
37. Official discrimination complaint to Equal Employment Opportunity Commission (EEOC) - filled by employee.
partial reinforcement
charge form
culture shock
contributory pension plan
38. A process to make the job more complex to improve the level of boredom of an oversimplified job.
job enlargement
Uniform Guidelines on Employee Selection Procedures
tell and listen appraisal interview
selection
39. Act that provides individuals and dependents who may lose medical coverage with opportunity to pay to continue coverage.
Consolidated Omnibus Budget Reconciliation Act (COBRA)
inappropriate sexual harassment
silver handshake
hygiene factors
40. Belief that things happen due to their own responsibility.
consumer price index (CPI)
reward leadership
internal locus
job analysis
41. An appraisal distributional error where the rater is reluctant to give high or low marks.
Family and Medical Leave Act (FMLA)
behavioral performance appraisal method
error of central tendency
hostile environment
42. The matching of people with future vacancies.
human resource planning
host country nationals
transactional leader
Employee Retirement Income Security Act (ERISA)
43. Statement authorizing union to act as their representative.
authorization card
locus control
essay
career plateauing
44. Group of healthcare providers that guarantee lower healthcare costs to the employer; seen as a higher quality to the employee.
Preferred Provider Organization (PPO)
restricted policy
union steward
generalized sexual harassment
45. Insurance that pays for nursing homes and medical-related costs to old age and illness.
unencouraged resignation
diversity awareness training
piecework pay
Long-term disability (LTD) insurance
46. A use of motivators to increase satisfaction.
job enrichment
esteem needs
selection
charge form
47. A trait method that requires the rater to describe the employee's performance in a statement.; fairly subjective and reliant on the manager's ability to write effective statements.
disparate treatment
essay
progressive discipline
Employee Retirement Income Security Act (ERISA)
48. Withdrawal of a reward.
justice ethical decision
variable-interval reinforcement
extinction
noncontributory pension plan
49. An organization that is participatory in problem solving - improving - and increasing capabilities.
cafeteria plans
punishment
learning organization
Employee assistance programs (EAP)
50. Rewards after a specific number of desired behaviors. Results in high or stable performance.
achievement test
justice ethical decision
employment-at-will
fixed-ratio reinforcement