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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Rejection of a higher percentage of protected classes for employment; unintentional discrimination.
vertical career path
adverse impact
job sharing
Civil Rights Act
2. Power derived from the degree in which one is admired and people want to emulate them.
job sharing
referent power
skill-based pay
fair representation
3. Traditional approach to appraisal - a review by management one level higher.
self-actualization
manager/supervisor appraisal
career path
productivity
4. Groups of employees who meet to resolve problems and improve the organization.
manager/supervisor appraisal
resignation
employee involvement (EI) groups
affirmative action
5. A written description of the basic tasks - duties - minimum required experience - and responsibilities required of an employee holding a particular job.
recruiting
behavioral performance appraisal method
compressed workweek
job description
6. Requires the rater to choose from statements that best describe the employee's output.
orientation
values
forced-choice
active listening
7. Quantitative approach to job analysis that assumes all parts of the job relate to data - people - and things.
graphic rating scale
self-directed team
functional job analysis (FJA)
adverse impact
8. Compensation system that equals American money to foreign money on terms of purchasing power.
cash balance pension plan
balance sheet approach
360-degree appraisal
strategic planning
9. Host country natives that are employees. Usually is shifted to because it is cheaper - gives a good impression on locals - and no adjustment to culture.
host country nationals
defined contribution plan
hot-stove approach
results performance appraisal method
10. When twelve months have been worked at an employer with health insurance - a worker can transfer to another employer with no regard to preexisting conditions.
Long-term disability (LTD) insurance
Health Insurance Portability and Accountability Act (HIPAA)
temporal errors
job enrichment
11. Reward given for desired behavior.
distress
critical incident
positive reinforcement
variable-interval reinforcement
12. An extremely hard goal - but not impossible to reach.
problem solving appraisal interview
positive discipline
servant leader
stretch goal
13. An interview that may have no format at all or have open ended questions - but makes it difficult to compare candidates.
taskforce team
unstructured interview
hostile environment
Occupational Safety and Health Act (OSHA)
14. Team formed to solve a major organizational issue.
taskforce team
unencouraged resignation
team appraisal
tell and sell appraisal interview
15. Advancing to the next level in the minimum time required in the current position.
resignation
fast tracking
external locus
essay
16. Employees that are not from the home or host country.
customer appraisal
job rotation
third-country nationals
union steward
17. Leadership based on the control that management has over rewarding subordinates.
career plateauing
taskforce team
reward leadership
Health Maintenance Organization (HMO)
18. 1914. No forbidding the existence of a union.
human resource planning
Employee Retirement Income Security Act (ERISA)
point system
Clayton Act
19. The ability to influence people to achieve goals for the organization.
leadership
Supplemental unemployment benefits (SUBS)
discipline
ethnocentrism
20. A resignation in which an employee chooses to resign without provocation from the employer.
results performance appraisal method
flextime
unencouraged resignation
recruiting
21. Idea that all cultures are inherently equal.
vertical career path
ethnorelativism
succession planning
job ranking system
22. Only suitable defense against discrimination; postulates that age - religion - sex - or nationality is an actual qualification for the job. It does NOT cover race or color.
mixed-standard rating scale
Bona Fide Occupational Qualification (BFOQ)
hygiene factors
halo effect
23. Group of healthcare providers that guarantee lower healthcare costs to the employer; seen as a higher quality to the employee.
cafeteria plans
justice ethical decision
critical incident
Preferred Provider Organization (PPO)
24. The need for achievement - recognition - responsibility - and growth; they both eliminate job dissatisfaction and stimulate motivation.
value-added compensation
motivators
forced-choice
values
25. Withdrawal of a reward.
extinction
job classification system
results performance appraisal method
Walsh-Healy Act
26. Belief that things happen due to luck or chance.
consumer price index (CPI)
vertical career path
external locus
Wagner Act (National Labor Relations Act)
27. Law that affects employers with one hundred or more employees and requires the employer to give advance notice of at least sixty days when a plant closing or mass layoff is planned.
skill-based pay
Railway Labor Act
Material Safety Data Sheets (MSDS)
Worker Adjustment and Restraining Notification (WARN)
28. An early retirement incentive in a form of a cash bonus or increased pension.
transformational leader
silver handshake
Equal Pay Act
team appraisal
29. A career path that is hiearchical in nature and consists of interdependent sequential jobs.
taskforce team
vertical career path
hostile environment
voluntary reduction
30. Consists of vertical scales for each dimension of employee's performance.
fair representation
behaviorally anchored rating scale (BARS)
Walsh-Healy Act
behavior checklist
31. Improvement of job efficiency by simplifying it.
job simplification
employee involvement (EI) groups
customer appraisal
critical incident method
32. Giving something unpleasant for an undesired behavior.
punishment
charge form
distributional errors
Fair Labor Standards Act (FLSA)
33. The knowledge - skills - and abilities required for the job.
job specifications
physiological needs
pluralism
job ranking system
34. Purposeful discrimination.
pay secrecy
disparate treatment
safety needs
achievement test
35. Harassment based on employment decisions; an economic or position consequence for noncompliance.
quid pro quo harassment
restricted policy
similar to me error
distress
36. Documents that contain the main information about hazardous material.
essay
management by objectives (MBO)
Material Safety Data Sheets (MSDS)
employee involvement (EI) groups
37. Insurance that pays for nursing homes and medical-related costs to old age and illness.
Long-term disability (LTD) insurance
contributory pension plan
hot-stove approach
Supplemental unemployment benefits (SUBS)
38. A problem in appraisal in which an employee is given the same grade on all dimensions based on a few attributes.
business ethics
halo effect
punishment
Wagner Act (National Labor Relations Act)
39. An appraisal distributional error where the appraiser gives their employees unusually high or low marks.
error of leniency or strictness
pay secrecy
Americans with Disabilities Act (ADA)
voluntary protection program (VPP)
40. Different types of employee complaint resolution procedures.
postconventional moral development
alternative resolution procedure (ARD)
telecommuting
Davis-Bacon Act
41. 1986. Used to control the hiring - recruiting - or referring of people not eligible to work in the US. Uses the form I-9.
Immigration Reform and Control Act
Executive Order 11246
tell and sell appraisal interview
consumer price index (CPI)
42. The working conditions - pay - company policies - and interpersonal relationships; they help eliminate job satisfaction - but do not motivate the employee according to the two-factor theory.
partial reinforcement
hygiene factors
Americans with Disabilities Act (ADA)
trait performance appraisal method
43. A behavioral method that notes an unusual event that identifies superior or inferior performance by the employee.
critical incident
stretch goal
esteem needs
consumer price index (CPI)
44. When every desired behavior is reinforced; effective when the behavior is new.
employee involvement (EI) groups
affirmative action
Health Maintenance Organization (HMO)
continuous reinforcement
45. The on-the-job method of development for new employees. May be formal or informal.
orientation
human resource information system
locus control
pay secrecy
46. To discipline by being effective - consistent - and applied to all equally. 1. Documentation of Misconduct 2. Investigative Interview 3. Application of Discipline
criminal sexual harassment
hot-stove approach
piecework pay
behaviorally anchored rating scale (BARS)
47. Rewards according to a random number of behaviors. Results in very high performance.
variable-ratio reinforcement
job classification system
Long-term disability (LTD) insurance
value-added compensation
48. An integrated knowledge within an organization that sets it out from the competition.
core competencies
ego strength
broadbanding
job classification system
49. 1972. Extended Civil Rights Title VII to government workers.
taskforce team
Equal Employment Opportunity Act
cafeteria plans
Occupational Safety and Health Act (OSHA)
50. 1993. Applies to employers with fifty or more employees. Paternal and maternal leave covered under this act.
Family and Medical Leave Act (FMLA)
job rotation
Fair Labor Standards Act (FLSA)
Worker Adjustment and Restraining Notification (WARN)