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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Method that determines the relative worth of jobs.
job evaluation
contributory pension plan
utilitarian ethical decision
Norris-La Guardia Act
2. Bottom level of Maslow's hierarchy. Includes shelter - food - sleep - breaks - and compensation.
physiological needs
variable-interval reinforcement
structured interview
legitimate leadership
3. The idea that people with authority are subject to reporting to superiors.
subordinate appraisal
accountability
employee involvement (EI) groups
401(k) savings plan
4. 1914. No forbidding the existence of a union.
problem solving appraisal interview
Clayton Act
hostile environment
legitimate leadership
5. A pension plan in which the amount is specific.
defined benefit plan
Immigration Reform and Control Act
taskforce team
involuntary reduction
6. Two part-time employees share one full time position.
factor comparison system
Americans with Disabilities Act (ADA)
motivators
job sharing
7. Selection of the minority is less than 80 percent of the time - used as a rule of thumb in determining adverse impact.
four-fifths rule
inappropriate sexual harassment
401(k) savings plan
critical incident
8. Employment at home while communicating with the workplace by phone or fax or modem
mixed-standard rating scale
strategic planning
telecommuting
adverse impact
9. Positive stress that makes some strive to accomplish something.
development
eustress
EEO-1 Report
pay grades
10. Belief that things happen due to their own responsibility.
Equal Pay Act
Health Maintenance Organization (HMO)
coercive sexual harassment
internal locus
11. A medical insurance plan that the employer contributes to meet the needs of the individual's medical needs.
balance sheet approach
characteristics model
strategic planning
Medical savings account (MSA)
12. Understanding the duties of the job.
process improvement team
authoritarian leadership type
Immigration Reform and Control Act
job analysis
13. An attempt by the employer to alter the behavior of the employee by persuasion and motivational incentives.
affirmative action
whistleblowing
individualistic ethical decision
tell and sell appraisal interview
14. The first level of moral development - in which people make decisions based on selfish reasons; concerned only with external rewards or punishments. A characteristic of managers with authoritarian and coercive styles.
motivators
manager/supervisor appraisal
continuous reinforcement
preconventional moral development
15. A neutral third party that will make the binding decision between both parties.
piecework pay
reward leadership
value-added compensation
arbitrator
16. A career path that is not sequentially interdependent but each of the jobs in the arrangement must be completed before one can advance to the next higher level.
horizontal career path
safety needs
broadbanding
Preferred Provider Organization (PPO)
17. Encourages teamwork and knowledge transfer among employees.
variable-interval reinforcement
development assignments
similar to me error
coercive leadership
18. Evaluation based on factor-by-factor of development and comparison. Comparison against key jobs within the organization.
factor comparison system
hot-stove approach
alternative resolution procedure (ARD)
generalized sexual harassment
19. Power based on individual expertise.
transactional leader
Material Safety Data Sheets (MSDS)
expert power
accountability
20. Not reporting to work.
reductions-in-force (RIF)
job enlargement
absenteeism
Landrum-Griffin Act
21. A pension plan in which both employer and employee fund pensions.
retirement
contributory pension plan
balanced scorecard (BSC)
McDonnell Douglas Test
22. The need for achievement - recognition - responsibility - and growth; they both eliminate job dissatisfaction and stimulate motivation.
motivators
pay secrecy
resignation
learning organization
23. Fourth level of Maslow's hierarchy. Includes self-esteem - confidence - achievement - respect of and by others.
virtual team
behaviorally anchored rating scale (BARS)
taskforce team
esteem needs
24. The oldest and simplest job evaluation that is based on grouping the jobs based on their relative worth to one another; can only be used on a small number of jobs.
succession planning
cash compensation
401(k) savings plan
job ranking system
25. Leadership based on the control that management has over rewarding subordinates.
values
essay
Age Discrimination in Employment Act
reward leadership
26. How an employee perceives his compensation relative to others within the organization.
wage curve
Americans with Disabilities Act (ADA)
pay secrecy
pay equity
27. An integrated knowledge within an organization that sets it out from the competition.
authoritarian leadership type
position analysis questionnaire (PAQ)
core competencies
equal employment opportunity (EEO) laws
28. Discipline based on corrective measures of increasing degree. Most commonly used. 1. Oral Warning 2. Written Warning 3. Suspension without Pay 4. Discharge
defined contribution plan
characteristics model
fixed-ratio reinforcement
progressive discipline
29. Rating based on having certain characteristics.
graphic rating scale
legitimate leadership
compressed workweek
Age Discrimination in Employment Act
30. Causes loss of productivity - frustration - or depression.
burnout
employee involvement (EI) groups
critical incident
results performance appraisal method
31. A leader who works to fulfill subordinates' needs and goals as well as to achieve the organization's larger mission; the needs of others are placed above the leader's own needs.
Supplemental unemployment benefits (SUBS)
distress
four-fifths rule
servant leader
32. An appraisal temporal error in which the appraiser inflates the evaluation because of a mutual connection.
third-country nationals
similar to me error
salary pay
utilitarian ethical decision
33. A decision based on the principle that the behavior that causes the greatest good for the most is ethical.
salary pay
Worker Adjustment and Restraining Notification (WARN)
utilitarian ethical decision
expatriates
34. Strength of person's convictions. The higher it is - the more likely one will follow what they believe is ethical in lieu of following unethical impulses.
critical incident method
ego strength
protected classes
non-cash compensation
35. The number of days in the work week is shortened and the hours per day are longer.
job analysis
compressed workweek
succession planning
functional job analysis (FJA)
36. Employees that are not from the home or host country.
broadbanding
active listening
third-country nationals
safety needs
37. 1935. Referred to as the Magna Carta of Labor. Guarantees the right to form labor movements.
pay for performance standard
job enlargement
non-cash compensation
Wagner Act (National Labor Relations Act)
38. Basic individual beliefs about right and wrong.
encouraged resignation
human resource information system
values
laissez-faire leadership type
39. Evidence suggesting selection precludes members from protected classes.
customer appraisal
positive reinforcement
restricted policy
defined contribution plan
40. 1963. Amendment to the Fair Labor Standards Act. No discrimination of pay - benefits - or pension based on gender.
expatriates
Equal Pay Act
preconventional moral development
Age Discrimination in Employment Act
41. An appraisal temporal error when the employee is compared to someone previously rated and not independently.
Bona Fide Occupational Qualification (BFOQ)
job evaluation
trait performance appraisal method
contrast error
42. Measure the extent which someone has characteristics. Relatively inexpensive - but high potential for errors - and not useful in allocating rewards or promotions.
critical incident method
legitimate leadership
trait performance appraisal method
internal selection
43. Documents that contain the main information about hazardous material.
punishment
charge form
Material Safety Data Sheets (MSDS)
training
44. Host country natives that are employees. Usually is shifted to because it is cheaper - gives a good impression on locals - and no adjustment to culture.
Clayton Act
host country nationals
expert power
telecommuting
45. A group with mix of specialists that are assigned rather than voluntary membership.
diversity awareness training
cross-functional team
union steward
recruiting
46. Second level of Maslow's hierarchy. Includes security of body - employment - resources - morality - family - health - and posterity.
four-fifths rule
safety needs
repatriation
balanced scorecard (BSC)
47. A problem in appraisal in which an employee is given the same grade on all dimensions based on a few attributes.
criminal sexual harassment
stretch goal
recency error
halo effect
48. Listening to understand without judgment.
critical incident method
active listening
Pregnancy Discrimination Act
Taft-Hartley Act (Labor Management Relations Act)
49. Home country nationals that are employees who live and work in a different country than their own.
expatriates
development assignments
labor agreement
characteristics model
50. Rewards according to random times. Results in moderately high and stable performance.
error of leniency or strictness
self-directed team
cash balance pension plan
variable-interval reinforcement