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DSST Human Resource Management
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Subjects
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dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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study here
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Pay by the hour.
error of leniency or strictness
pay grades
pay for performance standard
hourly pay
2. Organization of healthcare professionals that provide services on a prepaid basis; seen as lower quality to the employee.
contrast effect
strategic diversity management
Health Maintenance Organization (HMO)
Employee Retirement Income Security Act (ERISA)
3. A leader that has an ability to motivate employees to go beyond expectations; less predictable than transactional and embrace new ideas. Charismatic leaders are visionaries; they try to get others to see a better future and their participation in it.
horizontal career path
behaviorally anchored rating scale (BARS)
training
charismatic leader
4. Team formed to solve a major organizational issue.
results performance appraisal method
Preferred Provider Organization (PPO)
taskforce team
variable-interval reinforcement
5. Harassment based on employment decisions; an economic or position consequence for noncompliance.
stretch goal
Executive Order 11246
quid pro quo harassment
physiological needs
6. Power derived from the degree in which one is admired and people want to emulate them.
pay secrecy
peer appraisal
referent power
recency error
7. Group of healthcare providers that guarantee lower healthcare costs to the employer; seen as a higher quality to the employee.
selection
active listening
Preferred Provider Organization (PPO)
fair representation
8. Performance appraisal by an employee of their superior. Usually evaluates on leadership - oral communication - delegation of authority - coordination of team efforts - and interest in subordinates.
results performance appraisal method
Supplemental unemployment benefits (SUBS)
social needs
subordinate appraisal
9. 1932. Labor legislation that outlawed 'yellow dog' contracts and forbade federal courts from issuing injunctions to restrain strikes - boycotts - and peaceful picketing.
selection
Norris-La Guardia Act
achievement test
social needs
10. Method that determines the relative worth of jobs.
whistleblowing
Uniformed Services Employment and Reemployment Act
job evaluation
human resource planning
11. Sexual harassment that uses rewards; potential for criminal prosecution.
Older Workers Benefit Protection Act (OWBPA)
solicitation sexual harassment
job analysis
charismatic leader
12. The curve in the scattergram that identifies the worth of jobs and wages.
wage curve
manager/supervisor appraisal
cash balance pension plan
vesting
13. A flexible benefit plan for the employee - letting them choose the benefits best suited to their personal needs and situation.
contributory pension plan
generalized sexual harassment
cafeteria plans
silver handshake
14. Leadership based on the control that management has over rewarding subordinates.
Hay profile method
reward leadership
red circle rates
strategic planning
15. Services provided for workers to deal with problems that interfere with how they do their jobs.
Employee assistance programs (EAP)
Society for Human Resource Management
strategic diversity management
error of leniency or strictness
16. Identifies the actions that should or should not be seen on the job - used mainly for developmental feedback..
defined benefit plan
behavioral performance appraisal method
workforce diversity
social needs
17. A pension plan in which the employer contributes percentage of employer pay to an account that earns interest. When the employee leaves - the amount is rolled up into an individual retirement account (IRA).
esteem needs
transactional leader
cash balance pension plan
orientation
18. Teaching long-term skills.
red circle rates
wage and salary survey
EEO-1 Report
development
19. Listening to understand without judgment.
job ranking system
active listening
defined contribution plan
Pregnancy Discrimination Act
20. The knowledge - skills - and abilities required for the job.
computerized job analysis
position analysis questionnaire (PAQ)
affirmative action
job specifications
21. Reporting criminal activity to the government.
customer appraisal
whistleblowing
horizontal career path
leadership
22. Second level of Maslow's hierarchy. Includes security of body - employment - resources - morality - family - health - and posterity.
four-fifths rule
safety needs
external locus
development
23. Leadership based on the control that management has over punishing subordinates.
structured interview
coercive leadership
pay equity
silver handshake
24. 1994. Jobs are protected for those that go on short military service.
ethnocentrism
partial reinforcement
Uniformed Services Employment and Reemployment Act
balance sheet approach
25. A medical insurance plan that the employer contributes to meet the needs of the individual's medical needs.
position analysis questionnaire (PAQ)
Medical savings account (MSA)
cash compensation
charismatic leader
26. Not reporting to work.
utilitarian ethical decision
reductions-in-force (RIF)
OSHA form 300
absenteeism
27. Test that measure what a person can do right now.
tell and sell appraisal interview
Employee Retirement Income Security Act (ERISA)
contributory pension plan
achievement test
28. Pay is the same each pay period regardless of hours worked.
balance sheet approach
justice ethical decision
salary pay
fixed-ratio reinforcement
29. 1974. Main federal legislation responsible for controlling employee benefit and retirement plans.
defined contribution plan
Employee Retirement Income Security Act (ERISA)
moral rights ethical decision
project team
30. An organization that has generated a list of recommendation for executing an effective diversity initiative.
Society for Human Resource Management
Employee Retirement Income Security Act (ERISA)
fast tracking
job analysis
31. Encourages teamwork and knowledge transfer among employees.
development assignments
reductions-in-force (RIF)
authorization card
EEO-1 Report
32. Highly trained workers that are a group that perform interdependent tasks.
democratic leadership type
manager/supervisor appraisal
self-directed team
continuous reinforcement
33. Highest level of sexual harassment and would result in a punishable act under the law.
criminal sexual harassment
computerized job analysis
wage and salary survey
401(k) savings plan
34. Sexual harassment that is nonthreatening - but causes co-worker discomfort.
Equal Pay Act
distress
inappropriate sexual harassment
recency error
35. Accommodation of several cultures.
recruiting
charismatic leader
customer appraisal
pluralism
36. 1972. Extended Civil Rights Title VII to government workers.
punishment
utilitarian ethical decision
internal locus
Equal Employment Opportunity Act
37. Systems that provide data for Human Resource control and decision making.
Wagner Act (National Labor Relations Act)
business ethics
workforce diversity
human resource information system
38. Laws that prevent discrimination in the workplace.
Clayton Act
equal employment opportunity (EEO) laws
functional job analysis (FJA)
competence based pay
39. Evaluating self - considering one's own strengths and weaknesses. Best used for developmental purposes.
union steward
voluntary protection program (VPP)
recruiting
self-appraisal
40. Consists of vertical scales for each dimension of employee's performance.
behaviorally anchored rating scale (BARS)
continuous reinforcement
critical incident
skill-based pay
41. A method that evaluates based on: 1. Knowledge 2. Accountability 3. Mental Activity (KAMA)
horizontal career path
Fair Labor Standards Act (FLSA)
achievement test
Hay profile method
42. Payment rates above the pay range.
red circle rates
generalized sexual harassment
alternative resolution procedure (ARD)
succession planning
43. Idea that all cultures are inherently equal.
Davis-Bacon Act
factor comparison system
ethnorelativism
contrast effect
44. Federal agencies and government contractors must comply with anti discrimination practices. Created the Office of Federal Contract Compliance Programs (OFCCP) to enforce this.
graphic rating scale
Executive Order 11246
strategic diversity management
unencouraged resignation
45. An integrated knowledge within an organization that sets it out from the competition.
core competencies
development assignments
360-degree appraisal
Bona Fide Occupational Qualification (BFOQ)
46. Bottom level of Maslow's hierarchy. Includes shelter - food - sleep - breaks - and compensation.
physiological needs
401(k) savings plan
functional job analysis (FJA)
coercive sexual harassment
47. The third level of moral development in which people make decisions based on internalized principles - beliefs - and values. A characteristic of managers that encourage to think for themselves and engage in moral reasoning.
social contract ethical decision
Equal Pay Act
postconventional moral development
self-actualization
48. Sexual remarks or actions not targeted at a specific individual.
generalized sexual harassment
skill-based pay
job enrichment
Age Discrimination in Employment Act
49. Measures the frequency of observed behavior.
behavior observation scales (BOS)
Civil Rights Act
Health Insurance Portability and Accountability Act (HIPAA)
pluralism
50. The rater checks statements on a list that he believes are characteristic of the employee.
voluntary protection program (VPP)
charismatic leader
essay
behavior checklist
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