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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Hiring through searching and evaluating internal job postings and existing employee files.
Long-term disability (LTD) insurance
hygiene factors
internal selection
red circle rates
2. How an employee perceives his compensation relative to others within the organization.
pay equity
job simplification
job specifications
Employee assistance programs (EAP)
3. Statement authorizing union to act as their representative.
hygiene factors
authorization card
defined benefit plan
legitimate leadership
4. Bottom level of Maslow's hierarchy. Includes shelter - food - sleep - breaks - and compensation.
constructive discharge
Landrum-Griffin Act
physiological needs
Family and Medical Leave Act (FMLA)
5. Services provided for workers to deal with problems that interfere with how they do their jobs.
human resource planning
job analysis
extinction
Employee assistance programs (EAP)
6. Threat of power in order to convince someone to engage in sexual activity.
team appraisal
separations
Walsh-Healy Act
coercive sexual harassment
7. Basic individual beliefs about right and wrong.
retirement
alternative resolution procedure (ARD)
error of leniency or strictness
values
8. Discipline based on corrective measures of increasing degree. Most commonly used. 1. Oral Warning 2. Written Warning 3. Suspension without Pay 4. Discharge
discipline
job description
progressive discipline
Equal Employment Opportunity Act
9. An early retirement incentive in a form of a cash bonus or increased pension.
human resource information system
career path
repatriation
silver handshake
10. The different conditions upon which someone leaves a company; may be voluntary or involuntary.
solicitation sexual harassment
reward leadership
coercive sexual harassment
separations
11. A group with mix of specialists that are assigned rather than voluntary membership.
Long-term disability (LTD) insurance
job description
pluralism
cross-functional team
12. A decision based on existing norms.
social contract ethical decision
stretch goal
aptitude tests
balanced scorecard (BSC)
13. The matching of people with future vacancies.
constructive discharge
Long-term disability (LTD) insurance
human resource planning
career path
14. The curve in the scattergram that identifies the worth of jobs and wages.
competence based pay
McDonnell Douglas Test
values
wage curve
15. Group of healthcare providers that guarantee lower healthcare costs to the employer; seen as a higher quality to the employee.
Preferred Provider Organization (PPO)
consumer price index (CPI)
legitimate leadership
pluralism
16. Groups of employees who meet to resolve problems and improve the organization.
retirement
fast tracking
Health Maintenance Organization (HMO)
employee involvement (EI) groups
17. A career path that is not sequentially interdependent but each of the jobs in the arrangement must be completed before one can advance to the next higher level.
protected classes
Worker Adjustment and Restraining Notification (WARN)
horizontal career path
job enrichment
18. A code of moral principles and values that govern organizational behavior.
business ethics
compressed workweek
variable-interval reinforcement
Long-term disability (LTD) insurance
19. Includes other employee benefits - such as health insurance - pension contributions - tuition reimbursement - and legal assistance programs.
development assignments
contributory pension plan
non-cash compensation
recruiting
20. 1959. Specially tailored to make labor officials responsible for the union's financial affairs - to prevent bully-boy tactics - ensure democratic voting practices within unions - outlaw secondary boycotts - and restrict picketing. Also called Labor-M
wage and salary survey
contrast error
critical incident
Landrum-Griffin Act
21. Measure the extent which someone has characteristics. Relatively inexpensive - but high potential for errors - and not useful in allocating rewards or promotions.
tell and listen appraisal interview
Americans with Disabilities Act (ADA)
fair representation
trait performance appraisal method
22. Laws that prevent discrimination in the workplace.
equal employment opportunity (EEO) laws
pay for performance standard
Occupational Safety and Health Act (OSHA)
internal locus
23. Group assigned with improving quality.
quality circle
process improvement team
Americans with Disabilities Act (ADA)
Occupational Safety and Health Act (OSHA)
24. An organization that has generated a list of recommendation for executing an effective diversity initiative.
Society for Human Resource Management
variable-ratio reinforcement
Medical savings account (MSA)
productivity
25. Performance appraisal that recognizes team accomplishement instead of individual performance - used by companies with a strong total quality management (TQM) emphasis.
conventional moral development
workforce diversity
team appraisal
pay for performance standard
26. Rewards after a specific number of desired behaviors. Results in high or stable performance.
distress
moral rights ethical decision
fixed-ratio reinforcement
laissez-faire leadership type
27. Reporting criminal activity to the government.
customer appraisal
reductions-in-force (RIF)
fair representation
whistleblowing
28. Encourages teamwork and knowledge transfer among employees.
authorization card
development assignments
absenteeism
Health Insurance Portability and Accountability Act (HIPAA)
29. Highly trained workers that are a group that perform interdependent tasks.
self-directed team
retirement
balanced scorecard (BSC)
job analysis
30. An appraisal error based on biases of how the information is selected - evaluated - or organized.
accountability
temporal errors
Employee Retirement Income Security Act (ERISA)
wage and salary survey
31. An appraisal distributional error where the appraiser gives their employees unusually high or low marks.
job classification system
quality circle
error of leniency or strictness
employee involvement (EI) groups
32. Giving something unpleasant for an undesired behavior.
functional job analysis (FJA)
reward leadership
cash compensation
punishment
33. Union must represent union and nonunion members equally.
discipline
fair representation
Fair Labor Standards Act (FLSA)
job ranking system
34. Hands-off approach over all decision-making without any further involvement unless asked to participate.
charge form
career plateauing
laissez-faire leadership type
progressive discipline
35. 1938. Provided basic pay structure for workers. Those that have to be paid are non-exempt and must be paid at least the minimum wage. Those who hold executive or managerial positions are exempt.
error of leniency or strictness
essay
business ethics
Fair Labor Standards Act (FLSA)
36. RIF that is composed of lay-offs - either across the board or through company reorganization that result in fewer available positions.
involuntary reduction
absenteeism
Employee assistance programs (EAP)
fair representation
37. Listening to understand without judgment.
fixed-interval reinforcement
piecework pay
active listening
pluralism
38. Collapses traditional salary grades into a few wide bands and helps eliminate obsession with grades and gives management an enhanced ability to reward on performance.
horizontal career path
broadbanding
separations
Health Maintenance Organization (HMO)
39. Accommodation of several cultures.
team appraisal
laissez-faire leadership type
pluralism
red circle rates
40. A written description of the basic tasks - duties - minimum required experience - and responsibilities required of an employee holding a particular job.
Immigration Reform and Control Act
job description
safety needs
development
41. Traditional approach to appraisal - a review by management one level higher.
hostile environment
manager/supervisor appraisal
alternative resolution procedure (ARD)
job classification system
42. 1972. Extended Civil Rights Title VII to government workers.
behavior observation scales (BOS)
job evaluation
aptitude tests
Equal Employment Opportunity Act
43. A decision based on the long-term interests of an individual.
resignation
individualistic ethical decision
generalized sexual harassment
justice ethical decision
44. An intent to resign from a company that is typically expressed in written communication to the employee's manager.
whistleblowing
self-actualization
resignation
job specifications
45. Sexual harassment that uses rewards; potential for criminal prosecution.
physiological needs
Executive Order 11246
partial reinforcement
solicitation sexual harassment
46. A pay attached to acquiring new knowledge or skills.
skill-based pay
Society for Human Resource Management
employment-at-will
structured interview
47. 1935. Referred to as the Magna Carta of Labor. Guarantees the right to form labor movements.
Health Maintenance Organization (HMO)
Wagner Act (National Labor Relations Act)
Long-term disability (LTD) insurance
employee involvement (EI) groups
48. 1970. A law passed to attempt to reduce workplace injuries and illnesses. It's general area of responsibility are: 1.General Industry 2. Maritime 3. Construction 4. Agriculture
quid pro quo harassment
Occupational Safety and Health Act (OSHA)
unencouraged resignation
Society for Human Resource Management
49. A pension plan in which the main source of retirement funds today - some employers will match contributions to a certain percentage.
401(k) savings plan
tell and sell appraisal interview
alternative resolution procedure (ARD)
Worker Adjustment and Restraining Notification (WARN)
50. A career path that is hiearchical in nature and consists of interdependent sequential jobs.
Health Maintenance Organization (HMO)
charge form
vertical career path
Railway Labor Act