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Test your basic knowledge |
DSST Human Resource Management
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Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A decision that considers humanity's fundamental rights.
job sharing
moral rights ethical decision
pay secrecy
job rotation
2. An organization that has generated a list of recommendation for executing an effective diversity initiative.
Society for Human Resource Management
fast tracking
401(k) savings plan
hostile environment
3. Different types of employee complaint resolution procedures.
productivity
alternative resolution procedure (ARD)
Material Safety Data Sheets (MSDS)
piecework pay
4. Means that people employed in an organization represent different cultural groups and human qualities.
Health Maintenance Organization (HMO)
workforce diversity
silver handshake
virtual team
5. Includes hourly wages - salaries - and bonuses.
quality circle
cash compensation
Employee assistance programs (EAP)
horizontal career path
6. 1. Treatment that punishes 2. Orderly behavior in an organization 3. Training that corrects undesirable behavior and develops self control
continuous reinforcement
burnout
discipline
workforce diversity
7. 1978. No discrimination based on pregnancy - childbirth - and related conditions.
business ethics
competence based pay
Pregnancy Discrimination Act
external locus
8. Evaluating self - considering one's own strengths and weaknesses. Best used for developmental purposes.
point system
self-appraisal
job analysis
justice ethical decision
9. Measures the frequency of observed behavior.
selection
Davis-Bacon Act
postconventional moral development
behavior observation scales (BOS)
10. Rejection of a higher percentage of protected classes for employment; unintentional discrimination.
expert power
temporal errors
adverse impact
partial reinforcement
11. Encourages teamwork and knowledge transfer among employees.
Landrum-Griffin Act
justice ethical decision
fair representation
development assignments
12. A concept Richard Hackman and Greg Oldham formulated after researching job design - focusing on three main parts: core job dimensions - critical psychological states - and employee growth need.
consumer price index (CPI)
labor agreement
characteristics model
cafeteria plans
13. Evidence suggesting selection precludes members from protected classes.
Worker Adjustment and Restraining Notification (WARN)
restricted policy
workforce diversity
critical incident method
14. A decision based on the principle that the behavior that causes the greatest good for the most is ethical.
restricted policy
utilitarian ethical decision
management by objectives (MBO)
Taft-Hartley Act (Labor Management Relations Act)
15. A decision based on existing norms.
social contract ethical decision
justice ethical decision
resignation
transformational leader
16. A personal disorientation when experiencing an unfamiliar way of life.
locus control
culture shock
behavior observation scales (BOS)
employee involvement (EI) groups
17. RIF that is composed of lay-offs - either across the board or through company reorganization that result in fewer available positions.
involuntary reduction
job sharing
variable-interval reinforcement
voluntary reduction
18. A form in which accidents that cause death - illness - or injury in the workplace are recorded.
culture shock
managing workforce diversity
partial reinforcement
OSHA form 300
19. Group of healthcare providers that guarantee lower healthcare costs to the employer; seen as a higher quality to the employee.
variable-ratio reinforcement
cash compensation
moral rights ethical decision
Preferred Provider Organization (PPO)
20. A medical insurance plan that the employer contributes to meet the needs of the individual's medical needs.
democratic leadership type
job rotation
Medical savings account (MSA)
internal locus
21. The different conditions upon which someone leaves a company; may be voluntary or involuntary.
pay secrecy
separations
protected classes
individualistic ethical decision
22. A written description of the basic tasks - duties - minimum required experience - and responsibilities required of an employee holding a particular job.
variable-ratio reinforcement
development
job description
point system
23. Systems that provide data for Human Resource control and decision making.
laissez-faire leadership type
human resource information system
third-country nationals
protected classes
24. Threat of power in order to convince someone to engage in sexual activity.
negative reinforcement
equal employment opportunity (EEO) laws
Clayton Act
coercive sexual harassment
25. Removal of something unpleasant for desire behavior.
negative reinforcement
team appraisal
selection
Wagner Act (National Labor Relations Act)
26. Organization of healthcare professionals that provide services on a prepaid basis; seen as lower quality to the employee.
contrast error
partial reinforcement
Health Maintenance Organization (HMO)
job sharing
27. A pension plan in which both employer and employee fund pensions.
contributory pension plan
recency error
point system
whistleblowing
28. An appraisal temporal error when the evaluation is based upon the employee's most recent behavior.
recency error
active listening
tell and sell appraisal interview
Uniform Guidelines on Employee Selection Procedures
29. A pension plan in which the amount is specific.
cash balance pension plan
Material Safety Data Sheets (MSDS)
defined benefit plan
hot-stove approach
30. 1967. No discrimination based on ages of people over 40. No pressure for older to retire; no terminating only older employees when downsizing;
error of central tendency
cash compensation
flextime
Age Discrimination in Employment Act
31. A flexible benefit plan for the employee - letting them choose the benefits best suited to their personal needs and situation.
cafeteria plans
social contract ethical decision
transactional leader
negative reinforcement
32. The third level of moral development in which people make decisions based on internalized principles - beliefs - and values. A characteristic of managers that encourage to think for themselves and engage in moral reasoning.
postconventional moral development
active listening
job analysis
quid pro quo harassment
33. 1947. Pro-business act created to counter the pro-labor Wagner Act by banning unfair practices of labor unions. Created the Federal Mediation and Conciliation Service (FMCS) to help resolve grievances.
reductions-in-force (RIF)
punishment
Taft-Hartley Act (Labor Management Relations Act)
critical incident
34. Power derived from the degree in which one is admired and people want to emulate them.
referent power
employment-at-will
affirmative action
eustress
35. A procedural document designed by the federal government to assist in hiring - promotion - transfer - demotion - dismissal - and referrals.
Older Workers Benefit Protection Act (OWBPA)
red circle rates
encouraged resignation
Uniform Guidelines on Employee Selection Procedures
36. A pension plan in which amount of benefits are based on how much is in their account at time of retirement.
defined contribution plan
Landrum-Griffin Act
external locus
human resource planning
37. Leadership based on the control that management has over rewarding subordinates.
Health Insurance Portability and Accountability Act (HIPAA)
reward leadership
red circle rates
Hay profile method
38. Teaching short-term skills. May be 'on-the-job' or 'off-the-job'.
employment-at-will
accountability
Wagner Act (National Labor Relations Act)
training
39. Performance appraisal that recognizes team accomplishement instead of individual performance - used by companies with a strong total quality management (TQM) emphasis.
Family and Medical Leave Act (FMLA)
Landrum-Griffin Act
silver handshake
team appraisal
40. Basic individual beliefs about right and wrong.
authoritarian leadership type
separations
values
Pregnancy Discrimination Act
41. Pay based on skills and increased job knowledge. Also called skilled based or knowledge based pay.
competence based pay
Society for Human Resource Management
skill-based pay
cash balance pension plan
42. The second level of moral development in which people make decisions that conform to societal expectations. A characteristic of managers who encourage work collaboration.
conventional moral development
distributional errors
skill-based pay
selection
43. When twelve months have been worked at an employer with health insurance - a worker can transfer to another employer with no regard to preexisting conditions.
burnout
value-added compensation
achievement test
Health Insurance Portability and Accountability Act (HIPAA)
44. A behavioral method that notes an unusual event that identifies superior or inferior performance by the employee.
critical incident
transformational leader
halo effect
culture shock
45. Payment rates above the pay range.
Uniformed Services Employment and Reemployment Act
red circle rates
Pregnancy Discrimination Act
Bona Fide Occupational Qualification (BFOQ)
46. Withdrawal of a reward.
development assignments
productivity
extinction
factor comparison system
47. Causes loss of productivity - frustration - or depression.
burnout
third-country nationals
job description
coercive leadership
48. A problem in evaluation due to being compared to someone previously evaluated.
Taft-Hartley Act (Labor Management Relations Act)
vertical career path
Davis-Bacon Act
contrast effect
49. A step beyond tell and sell; stimulation of growth of the employee by discussing problems - needs - innovations - satisfactions - and dissatisfactions since last appraisal.
fixed-ratio reinforcement
problem solving appraisal interview
Immigration Reform and Control Act
position analysis questionnaire (PAQ)
50. 1963. Amendment to the Fair Labor Standards Act. No discrimination of pay - benefits - or pension based on gender.
hygiene factors
Landrum-Griffin Act
Equal Pay Act
motivators