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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A career path that is hiearchical in nature and consists of interdependent sequential jobs.
vertical career path
behavioral performance appraisal method
Taft-Hartley Act (Labor Management Relations Act)
problem solving appraisal interview
2. Power based on individual expertise.
Health Maintenance Organization (HMO)
values
external locus
expert power
3. Services provided for workers to deal with problems that interfere with how they do their jobs.
negative reinforcement
Employee assistance programs (EAP)
functional job analysis (FJA)
protected classes
4. Focus on the employee's achievements; less subjective - acceptable for employees and supervisors - link individual performance with organizational goals - encourage goal setting - and are good for reward and promotion decisions. However - time consum
hostile environment
results performance appraisal method
unencouraged resignation
Health Insurance Portability and Accountability Act (HIPAA)
5. Flexible working hours that allow workers to choose start and end times.
McDonnell Douglas Test
Landrum-Griffin Act
flextime
strategic diversity management
6. A behavioral method that notes an unusual event that identifies superior or inferior performance by the employee.
critical incident
fast tracking
four-fifths rule
conventional moral development
7. An attempt by the employer to alter the behavior of the employee by persuasion and motivational incentives.
tell and sell appraisal interview
expert power
business ethics
Immigration Reform and Control Act
8. Rates performance of employee achievement of goals set by manager and the employee.
management by objectives (MBO)
strategic diversity management
Hay profile method
job specifications
9. Identifies the actions that should or should not be seen on the job - used mainly for developmental feedback..
behavioral performance appraisal method
diversity awareness training
job specifications
leadership
10. Groups of jobs within a class that are paid the same. Used by the federal government.
position analysis questionnaire (PAQ)
pay grades
stress interview
utilitarian ethical decision
11. Improvement of job efficiency by simplifying it.
absenteeism
mixed-standard rating scale
job simplification
continuous reinforcement
12. 194-point questionnaire with five-point scale to determine the degree in which tasks are performed.
accountability
democratic leadership type
succession planning
position analysis questionnaire (PAQ)
13. Systems that provide data for Human Resource control and decision making.
union steward
stretch goal
human resource information system
recruiting
14. Developed in response to a majority dominating the workforce.
Worker Adjustment and Restraining Notification (WARN)
Medical savings account (MSA)
affirmative action
union steward
15. The act of returning to the country of origin after an international assignement.
job analysis
continuous reinforcement
repatriation
physiological needs
16. Employees that are not from the home or host country.
third-country nationals
behavior observation scales (BOS)
cash compensation
Taft-Hartley Act (Labor Management Relations Act)
17. Positive stress that makes some strive to accomplish something.
social contract ethical decision
discipline
eustress
internal selection
18. Seeking to minimize ethnocentrism and moving toward pluralism and ethnorelativism.
pay grades
burnout
managing workforce diversity
essay
19. Rejection of a higher percentage of protected classes for employment; unintentional discrimination.
Preferred Provider Organization (PPO)
host country nationals
adverse impact
hostile environment
20. Compensation tied to a reward for effort and performance.
Uniformed Services Employment and Reemployment Act
pay for performance standard
informal factors
Railway Labor Act
21. 1993. Applies to employers with fifty or more employees. Paternal and maternal leave covered under this act.
expatriates
business ethics
arbitrator
Family and Medical Leave Act (FMLA)
22. Minorities in the workplace.
401(k) savings plan
distress
protected classes
job enlargement
23. A time when the individual stops advancing before reaching the next highest level. It is not necessarily a failed effort because not everyone is promoted to the top position and many common career paths are not designed to lead to the top.
expatriates
career plateauing
Consolidated Omnibus Budget Reconciliation Act (COBRA)
Davis-Bacon Act
24. The number of days in the work week is shortened and the hours per day are longer.
democratic leadership type
Consolidated Omnibus Budget Reconciliation Act (COBRA)
compressed workweek
achievement test
25. A leader who motivates people to transcend their personal interests for the good of the group; characterized by the ability to bring innovation.
Wagner Act (National Labor Relations Act)
transformational leader
eustress
inappropriate sexual harassment
26. An appraisal temporal error when the evaluation is based upon the employee's most recent behavior.
360-degree appraisal
employee involvement (EI) groups
reductions-in-force (RIF)
recency error
27. An organization that is participatory in problem solving - improving - and increasing capabilities.
accountability
host country nationals
inappropriate sexual harassment
learning organization
28. The matching of people with future vacancies.
human resource planning
whistleblowing
referent power
functional job analysis (FJA)
29. A decision based on existing norms.
active listening
host country nationals
social contract ethical decision
preconventional moral development
30. A form in which accidents that cause death - illness - or injury in the workplace are recorded.
silver handshake
pay for performance standard
OSHA form 300
essay
31. Threat of power in order to convince someone to engage in sexual activity.
coercive sexual harassment
transformational leader
repatriation
stretch goal
32. The idea that people with authority are subject to reporting to superiors.
contrast effect
core competencies
accountability
referent power
33. A personal disorientation when experiencing an unfamiliar way of life.
error of leniency or strictness
culture shock
customer appraisal
manager/supervisor appraisal
34. A communication of strong and weak points of the employee's performance - and then in which the employee responds with his feelings about the appraisal.
ethnorelativism
silver handshake
Supplemental unemployment benefits (SUBS)
tell and listen appraisal interview
35. A succession of linked jobs that prepares a worker for advancement to the next job in the chain.
value-added compensation
career path
quality circle
accountability
36. Traditional approach to appraisal - a review by management one level higher.
Pregnancy Discrimination Act
positive discipline
manager/supervisor appraisal
Older Workers Benefit Protection Act (OWBPA)
37. Compensation useful in advancing organizational goals.
compressed workweek
process improvement team
pluralism
value-added compensation
38. An intent to resign from a company that is typically expressed in written communication to the employee's manager.
job enrichment
positive reinforcement
Civil Rights Act
resignation
39. Union must represent union and nonunion members equally.
pluralism
internal locus
internal selection
fair representation
40. Employment at home while communicating with the workplace by phone or fax or modem
wage curve
telecommuting
tell and sell appraisal interview
job sharing
41. Rewards after a specific number of desired behaviors. Results in high or stable performance.
contrast effect
characteristics model
fixed-ratio reinforcement
business ethics
42. When twelve months have been worked at an employer with health insurance - a worker can transfer to another employer with no regard to preexisting conditions.
hygiene factors
Health Insurance Portability and Accountability Act (HIPAA)
authoritarian leadership type
self-appraisal
43. Pay based on skills and increased job knowledge. Also called skilled based or knowledge based pay.
quid pro quo harassment
competence based pay
tell and listen appraisal interview
behavior checklist
44. Rewards according to a random number of behaviors. Results in very high performance.
Davis-Bacon Act
balance sheet approach
job specifications
variable-ratio reinforcement
45. Diversity as a result of acquisitions and mergers - which is a forced diversification of the workplace.
strategic diversity management
value-added compensation
servant leader
self-appraisal
46. A problem in appraisal in which an employee is given the same grade on all dimensions based on a few attributes.
telecommuting
locus control
accountability
halo effect
47. Consists of vertical scales for each dimension of employee's performance.
esteem needs
behaviorally anchored rating scale (BARS)
Immigration Reform and Control Act
arbitrator
48. A pension plan in which the amount is specific.
coercive leadership
subordinate appraisal
defined benefit plan
job specifications
49. 1990. Employers cannot discriminate against people with physical or mental capabilities - and must make reasonable accommodations for people with disabilities or religious preferences.
halo effect
Americans with Disabilities Act (ADA)
expert power
union steward
50. Compensation system that equals American money to foreign money on terms of purchasing power.
expatriates
Railway Labor Act
protected classes
balance sheet approach