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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. 1974. Main federal legislation responsible for controlling employee benefit and retirement plans.
laissez-faire leadership type
Employee Retirement Income Security Act (ERISA)
job sharing
leadership
2. A group of 6-12 that meet regularly to discuss organizational issues.
quality circle
extinction
error of leniency or strictness
pay grades
3. The need for achievement - recognition - responsibility - and growth; they both eliminate job dissatisfaction and stimulate motivation.
cash compensation
motivators
self-actualization
transformational leader
4. A succession of linked jobs that prepares a worker for advancement to the next job in the chain.
career path
alternative resolution procedure (ARD)
training
third-country nationals
5. Consists of vertical scales for each dimension of employee's performance.
human resource information system
behaviorally anchored rating scale (BARS)
temporal errors
employee involvement (EI) groups
6. Law that affects employers with one hundred or more employees and requires the employer to give advance notice of at least sixty days when a plant closing or mass layoff is planned.
Worker Adjustment and Restraining Notification (WARN)
authoritarian leadership type
adverse impact
customer appraisal
7. 1926. Required employers to collectively bargain with unions. In 1936 - amended to include airlines.
Material Safety Data Sheets (MSDS)
Supplemental unemployment benefits (SUBS)
balance sheet approach
Railway Labor Act
8. Collapses traditional salary grades into a few wide bands and helps eliminate obsession with grades and gives management an enhanced ability to reward on performance.
broadbanding
recency error
competence based pay
subordinate appraisal
9. Traditional approach to appraisal - a review by management one level higher.
customer appraisal
distributional errors
manager/supervisor appraisal
esteem needs
10. Advancing to the next level in the minimum time required in the current position.
fast tracking
utilitarian ethical decision
human resource planning
involuntary reduction
11. Test that measure what a person can do right now.
quality circle
hygiene factors
error of leniency or strictness
achievement test
12. A time when the individual stops advancing before reaching the next highest level. It is not necessarily a failed effort because not everyone is promoted to the top position and many common career paths are not designed to lead to the top.
ethnocentrism
accountability
career plateauing
tell and sell appraisal interview
13. The degree in which an individual believes they have control of their fate.
locus control
hourly pay
productivity
pay equity
14. A career path that is not sequentially interdependent but each of the jobs in the arrangement must be completed before one can advance to the next higher level.
whistleblowing
ego strength
hostile environment
horizontal career path
15. Performance appraisal done by fellow employees - usually combined by the manager into a single profile for use. May be the most accurate - but not used due to popularity copntests.
Bona Fide Occupational Qualification (BFOQ)
positive reinforcement
reward leadership
peer appraisal
16. Belief that things happen due to luck or chance.
external locus
motivators
contributory pension plan
esteem needs
17. Removal of something unpleasant for desire behavior.
negative reinforcement
succession planning
burnout
Hay profile method
18. Strength of person's convictions. The higher it is - the more likely one will follow what they believe is ethical in lieu of following unethical impulses.
whistleblowing
ego strength
reward leadership
recruiting
19. Method that determines the relative worth of jobs.
stretch goal
job evaluation
unstructured interview
cross-functional team
20. Causes loss of productivity - frustration - or depression.
Employee assistance programs (EAP)
burnout
pay secrecy
authoritarian leadership type
21. Cost of living that measures the average prices of products and services over time.
consumer price index (CPI)
characteristics model
charge form
Health Maintenance Organization (HMO)
22. Rewards according to a random number of behaviors. Results in very high performance.
equal employment opportunity (EEO) laws
variable-ratio reinforcement
ethnocentrism
Age Discrimination in Employment Act
23. 1978. No discrimination based on pregnancy - childbirth - and related conditions.
job evaluation
voluntary reduction
Pregnancy Discrimination Act
Taft-Hartley Act (Labor Management Relations Act)
24. Rewards according to a specific time interval. Results in average and irregular performance.
behavioral performance appraisal method
distributional errors
fixed-interval reinforcement
Uniform Guidelines on Employee Selection Procedures
25. Job evaluation based on classification of jobs in groups of predetermined wage grades. This is what the federal government uses.
Health Maintenance Organization (HMO)
job classification system
variable-interval reinforcement
ethnocentrism
26. Giving something unpleasant for an undesired behavior.
punishment
variable-ratio reinforcement
hygiene factors
unencouraged resignation
27. When every desired behavior is reinforced; effective when the behavior is new.
continuous reinforcement
servant leader
whistleblowing
consumer price index (CPI)
28. Basic individual beliefs about right and wrong.
wage and salary survey
Taft-Hartley Act (Labor Management Relations Act)
non-cash compensation
values
29. RIF that is composed of lay-offs - either across the board or through company reorganization that result in fewer available positions.
conventional moral development
Davis-Bacon Act
Hay profile method
involuntary reduction
30. Third level of Maslow's hierarchy. Includes friendship - family - and interaction.
social needs
self-actualization
team appraisal
charismatic leader
31. Measures the frequency of observed behavior.
discipline
red circle rates
contrast error
behavior observation scales (BOS)
32. Compensation tied to a reward for effort and performance.
job enrichment
Worker Adjustment and Restraining Notification (WARN)
pay for performance standard
recency error
33. Teaching long-term skills.
variable-ratio reinforcement
expatriates
development
Long-term disability (LTD) insurance
34. Identification of future candidates for future anticipated vacancies.
workforce diversity
succession planning
Consolidated Omnibus Budget Reconciliation Act (COBRA)
fair representation
35. An organization that is participatory in problem solving - improving - and increasing capabilities.
Health Insurance Portability and Accountability Act (HIPAA)
error of central tendency
job enrichment
learning organization
36. A trait method that requires the rater to describe the employee's performance in a statement.; fairly subjective and reliant on the manager's ability to write effective statements.
esteem needs
informal factors
essay
management by objectives (MBO)
37. Rating based on comparison than a standard.
discipline
training
Preferred Provider Organization (PPO)
mixed-standard rating scale
38. An extremely hard goal - but not impossible to reach.
stretch goal
value-added compensation
unstructured interview
discipline
39. Encourages teamwork and knowledge transfer among employees.
development assignments
Railway Labor Act
affirmative action
Equal Employment Opportunity Act
40. The different conditions upon which someone leaves a company; may be voluntary or involuntary.
charge form
absenteeism
resignation
separations
41. A concept Richard Hackman and Greg Oldham formulated after researching job design - focusing on three main parts: core job dimensions - critical psychological states - and employee growth need.
non-cash compensation
factor comparison system
punishment
characteristics model
42. Voluntary or involuntary reductions in labor.
reductions-in-force (RIF)
piecework pay
separations
pay secrecy
43. Evaluation based on factor-by-factor of development and comparison. Comparison against key jobs within the organization.
postconventional moral development
fast tracking
factor comparison system
point system
44. The act of returning to the country of origin after an international assignement.
flextime
pay equity
repatriation
project team
45. A process to make the job more complex to improve the level of boredom of an oversimplified job.
diversity awareness training
employment-at-will
peer appraisal
job enlargement
46. A pension plan in which the amount is specific.
whistleblowing
ethnocentrism
cafeteria plans
defined benefit plan
47. 1972. Extended Civil Rights Title VII to government workers.
voluntary reduction
pluralism
Equal Employment Opportunity Act
halo effect
48. The survey of the wages paid to employees with similar skill sets in a labor market. The Bureau of Labor Statistics publishes a reliable one.
behaviorally anchored rating scale (BARS)
wage and salary survey
401(k) savings plan
manager/supervisor appraisal
49. Includes the social environment of the workplace and informal work groups.
balanced scorecard (BSC)
positive discipline
defined contribution plan
informal factors
50. Leadership based on the control that management has over punishing subordinates.
coercive leadership
diversity awareness training
horizontal career path
job ranking system