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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Positive stress that makes some strive to accomplish something.
pay secrecy
expert power
utilitarian ethical decision
eustress
2. When twelve months have been worked at an employer with health insurance - a worker can transfer to another employer with no regard to preexisting conditions.
justice ethical decision
value-added compensation
management by objectives (MBO)
Health Insurance Portability and Accountability Act (HIPAA)
3. A use of motivators to increase satisfaction.
affirmative action
human resource information system
motivators
job enrichment
4. Helps manager translate measurement framework from strategic to operational goals.
balanced scorecard (BSC)
business ethics
values
Supplemental unemployment benefits (SUBS)
5. A pension plan in which the employer contributes percentage of employer pay to an account that earns interest. When the employee leaves - the amount is rolled up into an individual retirement account (IRA).
core competencies
job rotation
employment-at-will
cash balance pension plan
6. A group with mix of specialists that are assigned rather than voluntary membership.
democratic leadership type
cross-functional team
job sharing
burnout
7. An intent to resign from a company that is typically expressed in written communication to the employee's manager.
tell and sell appraisal interview
leadership
cafeteria plans
resignation
8. Groups of jobs within a class that are paid the same. Used by the federal government.
career path
business ethics
hourly pay
pay grades
9. Voluntary or involuntary reductions in labor.
employment-at-will
graphic rating scale
reductions-in-force (RIF)
trancenders
10. When every desired behavior is reinforced; effective when the behavior is new.
continuous reinforcement
job analysis
Medical savings account (MSA)
external locus
11. Rates performance of employee achievement of goals set by manager and the employee.
external locus
management by objectives (MBO)
alternative resolution procedure (ARD)
coercive leadership
12. The degree in which an individual believes they have control of their fate.
locus control
distributional errors
tell and sell appraisal interview
job simplification
13. Compensation system that equals American money to foreign money on terms of purchasing power.
democratic leadership type
balance sheet approach
critical incident method
esteem needs
14. How an employee perceives his compensation relative to others within the organization.
authorization card
taskforce team
contrast effect
pay equity
15. Evidence suggesting selection precludes members from protected classes.
trait performance appraisal method
fast tracking
restricted policy
continuous reinforcement
16. Guarantee of benefits - especially in pension plans.
vesting
distress
democratic leadership type
stretch goal
17. A problem in appraisal in which an employee is given the same grade on all dimensions based on a few attributes.
job evaluation
voluntary protection program (VPP)
Taft-Hartley Act (Labor Management Relations Act)
halo effect
18. An appraisal temporal error when the evaluation is based upon the employee's most recent behavior.
motivators
recency error
whistleblowing
noncontributory pension plan
19. A method of moving the employee to different jobs for variety - designed to prevent boredom of repetitive tasks.
moral rights ethical decision
process improvement team
job rotation
extinction
20. Pay based on skills and increased job knowledge. Also called skilled based or knowledge based pay.
productivity
competence based pay
Davis-Bacon Act
taskforce team
21. A leader that has an ability to motivate employees to go beyond expectations; less predictable than transactional and embrace new ideas. Charismatic leaders are visionaries; they try to get others to see a better future and their participation in it.
unstructured interview
Family and Medical Leave Act (FMLA)
charismatic leader
telecommuting
22. To discipline by being effective - consistent - and applied to all equally. 1. Documentation of Misconduct 2. Investigative Interview 3. Application of Discipline
leadership
team appraisal
tell and sell appraisal interview
hot-stove approach
23. An uncomfortable environment that interferes with job performance.
learning organization
orientation
piecework pay
hostile environment
24. Rating based on comparison than a standard.
trancenders
mixed-standard rating scale
behaviorally anchored rating scale (BARS)
Civil Rights Act
25. The first level of moral development - in which people make decisions based on selfish reasons; concerned only with external rewards or punishments. A characteristic of managers with authoritarian and coercive styles.
preconventional moral development
job classification system
factor comparison system
hostile environment
26. Act that amended age discrimination in employment to include all employee benefits; also provided terminated employees with time to consider group termination or retirement programs and consult an attorney.
Older Workers Benefit Protection Act (OWBPA)
fair representation
OSHA form 300
Long-term disability (LTD) insurance
27. Home country nationals that are employees who live and work in a different country than their own.
arbitrator
expatriates
Employee Retirement Income Security Act (ERISA)
unstructured interview
28. The process of screening - interviewing - and hiring individuals.
selection
separations
learning organization
cash balance pension plan
29. A form in which accidents that cause death - illness - or injury in the workplace are recorded.
learning organization
restricted policy
OSHA form 300
halo effect
30. Host country natives that are employees. Usually is shifted to because it is cheaper - gives a good impression on locals - and no adjustment to culture.
balanced scorecard (BSC)
transactional leader
hostile environment
host country nationals
31. A resignation suggested by the employer to the employee.
vesting
encouraged resignation
positive discipline
critical incident
32. Includes hourly wages - salaries - and bonuses.
vertical career path
cash compensation
leadership
justice ethical decision
33. Third level of Maslow's hierarchy. Includes friendship - family - and interaction.
social needs
job evaluation
fixed-interval reinforcement
Society for Human Resource Management
34. Rewards after a specific number of desired behaviors. Results in high or stable performance.
aptitude tests
peer appraisal
fixed-ratio reinforcement
trancenders
35. Threat of power in order to convince someone to engage in sexual activity.
coercive sexual harassment
critical incident method
unstructured interview
distress
36. Giving something unpleasant for an undesired behavior.
error of central tendency
recency error
punishment
whistleblowing
37. A step beyond tell and sell; stimulation of growth of the employee by discussing problems - needs - innovations - satisfactions - and dissatisfactions since last appraisal.
problem solving appraisal interview
unstructured interview
job specifications
transactional leader
38. Teaching short-term skills. May be 'on-the-job' or 'off-the-job'.
characteristics model
training
contrast error
Employee assistance programs (EAP)
39. A pension plan in which amount of benefits are based on how much is in their account at time of retirement.
Uniform Guidelines on Employee Selection Procedures
defined contribution plan
Americans with Disabilities Act (ADA)
forced-choice
40. Selection of the minority is less than 80 percent of the time - used as a rule of thumb in determining adverse impact.
four-fifths rule
contrast error
Preferred Provider Organization (PPO)
behavior checklist
41. 1926. Required employers to collectively bargain with unions. In 1936 - amended to include airlines.
union steward
defined benefit plan
transformational leader
Railway Labor Act
42. Sexual remarks or actions not targeted at a specific individual.
characteristics model
peer appraisal
skill-based pay
generalized sexual harassment
43. Measure the extent which someone has characteristics. Relatively inexpensive - but high potential for errors - and not useful in allocating rewards or promotions.
management by objectives (MBO)
transactional leader
trait performance appraisal method
accountability
44. The different conditions upon which someone leaves a company; may be voluntary or involuntary.
virtual team
Preferred Provider Organization (PPO)
union steward
separations
45. Characterized by dictatorship that dismisses input from team members; decides the term of tasks and who will perform the work to be done.
balance sheet approach
esteem needs
authoritarian leadership type
positive reinforcement
46. A group of people that rely primarily or exclusively on electronic forms of communication to work together in accomplishing goals.
recency error
virtual team
quality circle
constructive discharge
47. 1994. Jobs are protected for those that go on short military service.
Occupational Safety and Health Act (OSHA)
Uniformed Services Employment and Reemployment Act
Executive Order 11246
restricted policy
48. 1936. Responsible for prevailing minimum wage in a locality. Regular working hours identified as 8 per day and 40 per week; and time and a half for additional; no employment for convicts and children.
Americans with Disabilities Act (ADA)
culture shock
Walsh-Healy Act
development assignments
49. A career path that is hiearchical in nature and consists of interdependent sequential jobs.
vertical career path
Wagner Act (National Labor Relations Act)
hygiene factors
Occupational Safety and Health Act (OSHA)
50. Bottom level of Maslow's hierarchy. Includes shelter - food - sleep - breaks - and compensation.
arbitrator
management by objectives (MBO)
Consolidated Omnibus Budget Reconciliation Act (COBRA)
physiological needs