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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Measure the extent which someone has characteristics. Relatively inexpensive - but high potential for errors - and not useful in allocating rewards or promotions.
trait performance appraisal method
vesting
quid pro quo harassment
Employee Retirement Income Security Act (ERISA)
2. The knowledge - skills - and abilities required for the job.
factor comparison system
job specifications
Consolidated Omnibus Budget Reconciliation Act (COBRA)
salary pay
3. A pension plan in which the amount is specific.
human resource planning
defined benefit plan
preconventional moral development
charge form
4. Highest level of Maslow's hierarchy. Includes morality - creativity - spontaneity - problem solving - lack of prejudice - and acceptance of facts.
self-actualization
utilitarian ethical decision
managing workforce diversity
Worker Adjustment and Restraining Notification (WARN)
5. Means that people employed in an organization represent different cultural groups and human qualities.
halo effect
horizontal career path
cafeteria plans
workforce diversity
6. Positive stress that makes some strive to accomplish something.
eustress
justice ethical decision
Health Maintenance Organization (HMO)
results performance appraisal method
7. A method of moving the employee to different jobs for variety - designed to prevent boredom of repetitive tasks.
strategic diversity management
job rotation
peer appraisal
criminal sexual harassment
8. Teaching long-term skills.
separations
job sharing
job simplification
development
9. The matching of people with future vacancies.
Hay profile method
adverse impact
human resource planning
Age Discrimination in Employment Act
10. Causes loss of productivity - frustration - or depression.
job specifications
affirmative action
graphic rating scale
burnout
11. A pension plan in which the main source of retirement funds today - some employers will match contributions to a certain percentage.
resignation
401(k) savings plan
silver handshake
cash compensation
12. Group specifically to provide a new product or service.
active listening
succession planning
project team
competence based pay
13. The degree in which an individual believes they have control of their fate.
self-directed team
locus control
retirement
expert power
14. 1959. Specially tailored to make labor officials responsible for the union's financial affairs - to prevent bully-boy tactics - ensure democratic voting practices within unions - outlaw secondary boycotts - and restrict picketing. Also called Labor-M
adverse impact
Landrum-Griffin Act
structured interview
aptitude tests
15. Rewards after a specific number of desired behaviors. Results in high or stable performance.
labor agreement
graphic rating scale
fixed-ratio reinforcement
contrast error
16. Belief that things happen due to luck or chance.
internal locus
Civil Rights Act
external locus
charismatic leader
17. Helps manager translate measurement framework from strategic to operational goals.
subordinate appraisal
aptitude tests
balanced scorecard (BSC)
process improvement team
18. The combination of various appraisal systems to give the manager and employee the best view into the performance.
solicitation sexual harassment
informal factors
360-degree appraisal
transformational leader
19. 194-point questionnaire with five-point scale to determine the degree in which tasks are performed.
learning organization
position analysis questionnaire (PAQ)
culture shock
workforce diversity
20. Two part-time employees share one full time position.
Employee assistance programs (EAP)
preconventional moral development
job sharing
individualistic ethical decision
21. Traditional approach to appraisal - a review by management one level higher.
manager/supervisor appraisal
preconventional moral development
charismatic leader
horizontal career path
22. Belief that one culture is superior to another.
ethnocentrism
constructive discharge
taskforce team
achievement test
23. Fourth level of Maslow's hierarchy. Includes self-esteem - confidence - achievement - respect of and by others.
solicitation sexual harassment
fast tracking
esteem needs
mixed-standard rating scale
24. Unpaid union official that represents the employees when dealing with management.
internal locus
informal factors
union steward
discipline
25. An interview based on a set group of questions so to be compared answers across all candidates. Questions are asked based on job knowledge - job simulation - situational - and work willingness.
constructive discharge
structured interview
Material Safety Data Sheets (MSDS)
competence based pay
26. Threat of power in order to convince someone to engage in sexual activity.
coercive sexual harassment
Walsh-Healy Act
Supplemental unemployment benefits (SUBS)
Taft-Hartley Act (Labor Management Relations Act)
27. Guarantee of benefits - especially in pension plans.
competence based pay
mixed-standard rating scale
vesting
behavior observation scales (BOS)
28. Identification of future candidates for future anticipated vacancies.
graphic rating scale
consumer price index (CPI)
whistleblowing
succession planning
29. Leadership based on the control that management has over punishing subordinates.
ego strength
coercive leadership
charge form
active listening
30. Systems that provide data for Human Resource control and decision making.
human resource information system
Older Workers Benefit Protection Act (OWBPA)
pay secrecy
extinction
31. Power derived from the degree in which one is admired and people want to emulate them.
absenteeism
physiological needs
Health Insurance Portability and Accountability Act (HIPAA)
referent power
32. Performance appraisal done by fellow employees - usually combined by the manager into a single profile for use. May be the most accurate - but not used due to popularity copntests.
flextime
peer appraisal
Taft-Hartley Act (Labor Management Relations Act)
balance sheet approach
33. Insurance that pays for nursing homes and medical-related costs to old age and illness.
succession planning
self-appraisal
Long-term disability (LTD) insurance
hygiene factors
34. When every desired behavior is reinforced; effective when the behavior is new.
wage curve
balanced scorecard (BSC)
continuous reinforcement
Preferred Provider Organization (PPO)
35. A decision based on total impartiality.
competence based pay
laissez-faire leadership type
justice ethical decision
401(k) savings plan
36. Rewards according to a specific time interval. Results in average and irregular performance.
affirmative action
wage curve
fixed-interval reinforcement
servant leader
37. Performance appraisal by an employee of their superior. Usually evaluates on leadership - oral communication - delegation of authority - coordination of team efforts - and interest in subordinates.
unencouraged resignation
subordinate appraisal
progressive discipline
competence based pay
38. How an employee perceives his compensation relative to others within the organization.
Wagner Act (National Labor Relations Act)
punishment
pay equity
point system
39. An interview that places the applicant in a simulated high stress setting to interview the candidate.
peer appraisal
cafeteria plans
stress interview
encouraged resignation
40. 1964 - amended in 1972 - 1991 - and 1994. Broadest and most significant law affecting employment opportunity rights.
Civil Rights Act
career path
job ranking system
alternative resolution procedure (ARD)
41. Cost of living that measures the average prices of products and services over time.
consumer price index (CPI)
Hay profile method
Family and Medical Leave Act (FMLA)
negative reinforcement
42. A written description of the basic tasks - duties - minimum required experience - and responsibilities required of an employee holding a particular job.
Landrum-Griffin Act
taskforce team
job description
strategic planning
43. An appraisal distributional error where the appraiser gives their employees unusually high or low marks.
Walsh-Healy Act
training
error of leniency or strictness
salary pay
44. Third level of Maslow's hierarchy. Includes friendship - family - and interaction.
pay grades
separations
social needs
selection
45. Compensation useful in advancing organizational goals.
job description
broadbanding
value-added compensation
human resource information system
46. Belief that things happen due to their own responsibility.
critical incident method
internal locus
Preferred Provider Organization (PPO)
coercive leadership
47. 1990. Employers cannot discriminate against people with physical or mental capabilities - and must make reasonable accommodations for people with disabilities or religious preferences.
Americans with Disabilities Act (ADA)
third-country nationals
learning organization
justice ethical decision
48. Defining the characteristics that the organization feels would be a good fit for the vacancies. To recruit - an organization must conduct job analysis - provide a job description - and give job specification.
hourly pay
recruiting
piecework pay
ethnorelativism
49. Evaluation based on factor-by-factor of development and comparison. Comparison against key jobs within the organization.
strategic diversity management
factor comparison system
horizontal career path
reductions-in-force (RIF)
50. Performance appraisal that recognizes team accomplishement instead of individual performance - used by companies with a strong total quality management (TQM) emphasis.
expert power
team appraisal
self-actualization
social contract ethical decision