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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Characterized by an open-line communication between workers and management; values team-input - and facilitates group cooperation without being overly active within the group.
protected classes
constructive discharge
stretch goal
democratic leadership type
2. Positive stress that makes some strive to accomplish something.
contributory pension plan
positive reinforcement
eustress
punishment
3. Includes hourly wages - salaries - and bonuses.
strategic diversity management
cash compensation
EEO-1 Report
job ranking system
4. The survey of the wages paid to employees with similar skill sets in a labor market. The Bureau of Labor Statistics publishes a reliable one.
wage and salary survey
ethnocentrism
voluntary protection program (VPP)
career plateauing
5. The first level of moral development - in which people make decisions based on selfish reasons; concerned only with external rewards or punishments. A characteristic of managers with authoritarian and coercive styles.
partial reinforcement
preconventional moral development
silver handshake
virtual team
6. Training designed to make people recognize and address their own prejudices.
diversity awareness training
repatriation
Americans with Disabilities Act (ADA)
job description
7. Method of performance measurement based on managers' records of specific examples of the employee acting in ways that are either effective or ineffective.
fixed-interval reinforcement
quid pro quo harassment
contrast effect
critical incident method
8. A concept Richard Hackman and Greg Oldham formulated after researching job design - focusing on three main parts: core job dimensions - critical psychological states - and employee growth need.
characteristics model
continuous reinforcement
physiological needs
non-cash compensation
9. Hiring through searching and evaluating internal job postings and existing employee files.
Uniformed Services Employment and Reemployment Act
informal factors
cash balance pension plan
internal selection
10. A decision based on existing norms.
piecework pay
contributory pension plan
social contract ethical decision
problem solving appraisal interview
11. Highest level of sexual harassment and would result in a punishable act under the law.
criminal sexual harassment
customer appraisal
distributional errors
hygiene factors
12. When twelve months have been worked at an employer with health insurance - a worker can transfer to another employer with no regard to preexisting conditions.
eustress
Health Insurance Portability and Accountability Act (HIPAA)
extinction
compressed workweek
13. A report companies with 100 or more employees must fill out annually to determine workforce composition.
workforce diversity
EEO-1 Report
structured interview
non-cash compensation
14. Guarantee of benefits - especially in pension plans.
point system
self-directed team
vesting
subordinate appraisal
15. Two part-time employees share one full time position.
third-country nationals
Health Insurance Portability and Accountability Act (HIPAA)
job sharing
employment-at-will
16. 1972. Extended Civil Rights Title VII to government workers.
similar to me error
achievement test
ego strength
Equal Employment Opportunity Act
17. The curve in the scattergram that identifies the worth of jobs and wages.
computerized job analysis
McDonnell Douglas Test
critical incident
wage curve
18. Requires the rater to choose from statements that best describe the employee's output.
defined contribution plan
balanced scorecard (BSC)
forced-choice
four-fifths rule
19. 1931. Required federal contracts for construction to specify minimum wage for workers.
similar to me error
Davis-Bacon Act
authoritarian leadership type
democratic leadership type
20. A career path that is hiearchical in nature and consists of interdependent sequential jobs.
reward leadership
positive discipline
Older Workers Benefit Protection Act (OWBPA)
vertical career path
21. Teaching long-term skills.
positive reinforcement
balanced scorecard (BSC)
ethnocentrism
development
22. Purposeful discrimination.
internal locus
aptitude tests
piecework pay
disparate treatment
23. A group of 6-12 that meet regularly to discuss organizational issues.
Family and Medical Leave Act (FMLA)
strategic planning
defined benefit plan
quality circle
24. Employment at home while communicating with the workplace by phone or fax or modem
telecommuting
physiological needs
characteristics model
customer appraisal
25. Evidence suggesting selection precludes members from protected classes.
horizontal career path
restricted policy
compressed workweek
Employee Retirement Income Security Act (ERISA)
26. An integrated knowledge within an organization that sets it out from the competition.
temporal errors
discipline
core competencies
external locus
27. Pay according to the number of units produced.
Employee Retirement Income Security Act (ERISA)
four-fifths rule
motivators
piecework pay
28. Measure the extent which someone has characteristics. Relatively inexpensive - but high potential for errors - and not useful in allocating rewards or promotions.
charge form
trait performance appraisal method
Bona Fide Occupational Qualification (BFOQ)
balance sheet approach
29. Rewards according to a random number of behaviors. Results in very high performance.
variable-ratio reinforcement
customer appraisal
ethnorelativism
coercive leadership
30. Seeking to minimize ethnocentrism and moving toward pluralism and ethnorelativism.
host country nationals
halo effect
managing workforce diversity
workforce diversity
31. Improvement of job efficiency by simplifying it.
selection
job simplification
Health Maintenance Organization (HMO)
Executive Order 11246
32. Belief that one culture is superior to another.
Civil Rights Act
aptitude tests
whistleblowing
ethnocentrism
33. Bottom level of Maslow's hierarchy. Includes shelter - food - sleep - breaks - and compensation.
halo effect
customer appraisal
Railway Labor Act
physiological needs
34. Can directly align employees with the organizational goals - with evaluation based on profits - sales - etc.
productivity
self-directed team
democratic leadership type
punishment
35. Test used by courts to assess merits of prima facie case of disparate treatment when lacking evidence - requires plaintiff to show he: 1. belongs to protected group -2. has applied and is qualified - 3. was rejected despite qualifications - and 4. th
laissez-faire leadership type
repatriation
authoritarian leadership type
McDonnell Douglas Test
36. Leadership based on the control that management has over rewarding subordinates.
reward leadership
ego strength
piecework pay
laissez-faire leadership type
37. Method that determines the relative worth of jobs.
characteristics model
job evaluation
pay equity
defined benefit plan
38. A medical insurance plan that the employer contributes to meet the needs of the individual's medical needs.
Medical savings account (MSA)
labor agreement
pay for performance standard
physiological needs
39. Pay by the hour.
horizontal career path
labor agreement
hourly pay
Railway Labor Act
40. A pension plan in which both employer and employee fund pensions.
Society for Human Resource Management
contributory pension plan
external locus
essay
41. The idea that people with authority are subject to reporting to superiors.
extinction
third-country nationals
cash balance pension plan
accountability
42. Quantitative approach to job analysis that assumes all parts of the job relate to data - people - and things.
Hay profile method
manager/supervisor appraisal
functional job analysis (FJA)
job evaluation
43. Discipline focused on early correcion of employee misconduct. 1. Conference between employee and supervisor. 2. Second conference when solution did not work 3. Decision-making leave (paid leave)
forced-choice
Employee assistance programs (EAP)
positive discipline
factor comparison system
44. A pension plan in which the employer contributes percentage of employer pay to an account that earns interest. When the employee leaves - the amount is rolled up into an individual retirement account (IRA).
cash balance pension plan
Worker Adjustment and Restraining Notification (WARN)
Fair Labor Standards Act (FLSA)
red circle rates
45. An appraisal temporal error in which the appraiser inflates the evaluation because of a mutual connection.
internal locus
repatriation
variable-ratio reinforcement
similar to me error
46. A decision that considers humanity's fundamental rights.
OSHA form 300
moral rights ethical decision
behaviorally anchored rating scale (BARS)
arbitrator
47. How an employee perceives his compensation relative to others within the organization.
resignation
leadership
repatriation
pay equity
48. An situation in which an employer makes work life so difficult for the employee that they have no choice but to resign.
internal selection
Long-term disability (LTD) insurance
constructive discharge
Age Discrimination in Employment Act
49. 1990. Employers cannot discriminate against people with physical or mental capabilities - and must make reasonable accommodations for people with disabilities or religious preferences.
career path
Americans with Disabilities Act (ADA)
project team
behaviorally anchored rating scale (BARS)
50. Performance appraisal by an employee of their superior. Usually evaluates on leadership - oral communication - delegation of authority - coordination of team efforts - and interest in subordinates.
positive discipline
subordinate appraisal
informal factors
ethnocentrism