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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. 1972. Extended Civil Rights Title VII to government workers.
self-actualization
laissez-faire leadership type
Equal Employment Opportunity Act
Immigration Reform and Control Act
2. Sexual harassment that uses rewards; potential for criminal prosecution.
wage and salary survey
solicitation sexual harassment
contrast effect
Uniformed Services Employment and Reemployment Act
3. Rating based on having certain characteristics.
whistleblowing
error of central tendency
esteem needs
graphic rating scale
4. Employees that are not from the home or host country.
behavior checklist
temporal errors
voluntary protection program (VPP)
third-country nationals
5. Teaching short-term skills. May be 'on-the-job' or 'off-the-job'.
internal selection
authorization card
training
management by objectives (MBO)
6. A pay attached to acquiring new knowledge or skills.
adverse impact
postconventional moral development
Older Workers Benefit Protection Act (OWBPA)
skill-based pay
7. A leader that clarifies roles - initiates structure - provides rewards - and is considerate of employees; fair - hardworking - and tolerant; emphasizes job-oriented(not personal) needs.
transactional leader
job ranking system
Long-term disability (LTD) insurance
workforce diversity
8. Guarantee of benefits - especially in pension plans.
vesting
Executive Order 11246
customer appraisal
Older Workers Benefit Protection Act (OWBPA)
9. Unpaid union official that represents the employees when dealing with management.
contrast error
active listening
union steward
401(k) savings plan
10. Two part-time employees share one full time position.
job sharing
distributional errors
Age Discrimination in Employment Act
fixed-ratio reinforcement
11. Binding document with terms or conditions or rules.
labor agreement
workforce diversity
employment-at-will
involuntary reduction
12. Helps manager translate measurement framework from strategic to operational goals.
balanced scorecard (BSC)
pluralism
diversity awareness training
defined benefit plan
13. Listening to understand without judgment.
resignation
active listening
team appraisal
career plateauing
14. Performance appraisal by an employee of their superior. Usually evaluates on leadership - oral communication - delegation of authority - coordination of team efforts - and interest in subordinates.
pay equity
subordinate appraisal
vesting
labor agreement
15. A procedural document designed by the federal government to assist in hiring - promotion - transfer - demotion - dismissal - and referrals.
customer appraisal
physiological needs
Uniform Guidelines on Employee Selection Procedures
punishment
16. Strength of person's convictions. The higher it is - the more likely one will follow what they believe is ethical in lieu of following unethical impulses.
ego strength
culture shock
resignation
peer appraisal
17. Traditional approach to appraisal - a review by management one level higher.
Uniformed Services Employment and Reemployment Act
balance sheet approach
manager/supervisor appraisal
Supplemental unemployment benefits (SUBS)
18. Improvement of job efficiency by simplifying it.
job simplification
behaviorally anchored rating scale (BARS)
succession planning
Taft-Hartley Act (Labor Management Relations Act)
19. Characterized by an open-line communication between workers and management; values team-input - and facilitates group cooperation without being overly active within the group.
recency error
defined benefit plan
democratic leadership type
managing workforce diversity
20. Harmful stress that accompanies a feeling of insecurity.
vertical career path
pay for performance standard
distress
behavior checklist
21. Host country natives that are employees. Usually is shifted to because it is cheaper - gives a good impression on locals - and no adjustment to culture.
functional job analysis (FJA)
host country nationals
distress
hygiene factors
22. Laws that prevent discrimination in the workplace.
equal employment opportunity (EEO) laws
critical incident
strategic planning
pay secrecy
23. A problem in appraisal in which an employee is given the same grade on all dimensions based on a few attributes.
hygiene factors
development
Occupational Safety and Health Act (OSHA)
halo effect
24. Consists of vertical scales for each dimension of employee's performance.
Uniformed Services Employment and Reemployment Act
disparate treatment
behaviorally anchored rating scale (BARS)
Hay profile method
25. Flexible working hours that allow workers to choose start and end times.
quid pro quo harassment
diversity awareness training
flextime
telecommuting
26. 1963. Amendment to the Fair Labor Standards Act. No discrimination of pay - benefits - or pension based on gender.
Equal Pay Act
error of leniency or strictness
job description
Employee Retirement Income Security Act (ERISA)
27. A pension plan in which amount of benefits are based on how much is in their account at time of retirement.
defined contribution plan
team appraisal
pay equity
human resource information system
28. Employment at home while communicating with the workplace by phone or fax or modem
telecommuting
continuous reinforcement
achievement test
physiological needs
29. A pension plan in which the main source of retirement funds today - some employers will match contributions to a certain percentage.
flextime
401(k) savings plan
Employee assistance programs (EAP)
point system
30. Harassment based on employment decisions; an economic or position consequence for noncompliance.
quality circle
piecework pay
job analysis
quid pro quo harassment
31. Reward given for desired behavior.
positive reinforcement
equal employment opportunity (EEO) laws
Clayton Act
Older Workers Benefit Protection Act (OWBPA)
32. A decision that considers humanity's fundamental rights.
moral rights ethical decision
diversity awareness training
absenteeism
401(k) savings plan
33. Long-term(5 years +) planning reserved for the highest levels of management.
strategic planning
Worker Adjustment and Restraining Notification (WARN)
training
absenteeism
34. A pension plan in which the amount is specific.
peer appraisal
defined benefit plan
achievement test
behavior observation scales (BOS)
35. Third level of Maslow's hierarchy. Includes friendship - family - and interaction.
social needs
Civil Rights Act
team appraisal
democratic leadership type
36. Power derived from the degree in which one is admired and people want to emulate them.
team appraisal
whistleblowing
employee involvement (EI) groups
referent power
37. The number of days in the work week is shortened and the hours per day are longer.
aptitude tests
compressed workweek
postconventional moral development
Clayton Act
38. Law that affects employers with one hundred or more employees and requires the employer to give advance notice of at least sixty days when a plant closing or mass layoff is planned.
leadership
esteem needs
Worker Adjustment and Restraining Notification (WARN)
customer appraisal
39. 1990. Employers cannot discriminate against people with physical or mental capabilities - and must make reasonable accommodations for people with disabilities or religious preferences.
cash balance pension plan
Americans with Disabilities Act (ADA)
diversity awareness training
strategic diversity management
40. Rewards according to a random number of behaviors. Results in very high performance.
variable-ratio reinforcement
Norris-La Guardia Act
structured interview
Older Workers Benefit Protection Act (OWBPA)
41. Positive stress that makes some strive to accomplish something.
disparate treatment
eustress
ethnorelativism
job enlargement
42. Method of performance measurement based on managers' records of specific examples of the employee acting in ways that are either effective or ineffective.
behavioral performance appraisal method
critical incident method
Older Workers Benefit Protection Act (OWBPA)
extinction
43. 194-point questionnaire with five-point scale to determine the degree in which tasks are performed.
coercive sexual harassment
position analysis questionnaire (PAQ)
alternative resolution procedure (ARD)
job analysis
44. The rater checks statements on a list that he believes are characteristic of the employee.
behavior checklist
fast tracking
structured interview
cash balance pension plan
45. A communication of strong and weak points of the employee's performance - and then in which the employee responds with his feelings about the appraisal.
similar to me error
tell and listen appraisal interview
voluntary protection program (VPP)
wage and salary survey
46. The idea that people with authority are subject to reporting to superiors.
labor agreement
value-added compensation
values
accountability
47. An employer-created fund for laid off employees to draw from on top of unemployment benefits.
trancenders
Supplemental unemployment benefits (SUBS)
results performance appraisal method
learning organization
48. Seeking to minimize ethnocentrism and moving toward pluralism and ethnorelativism.
managing workforce diversity
positive reinforcement
career plateauing
development assignments
49. A pension plan in which only the employer funds pensions.
structured interview
distributional errors
noncontributory pension plan
contrast error
50. Compensation tied to a reward for effort and performance.
absenteeism
succession planning
Occupational Safety and Health Act (OSHA)
pay for performance standard