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DSST Human Resource Management
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Subjects
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dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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study here
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Home country nationals that are employees who live and work in a different country than their own.
constructive discharge
expatriates
progressive discipline
involuntary reduction
2. Official discrimination complaint to Equal Employment Opportunity Commission (EEOC) - filled by employee.
charge form
characteristics model
partial reinforcement
repatriation
3. A career path that is hiearchical in nature and consists of interdependent sequential jobs.
generalized sexual harassment
consumer price index (CPI)
coercive leadership
vertical career path
4. 1935. Referred to as the Magna Carta of Labor. Guarantees the right to form labor movements.
Wagner Act (National Labor Relations Act)
aptitude tests
separations
Material Safety Data Sheets (MSDS)
5. Power derived from the degree in which one is admired and people want to emulate them.
referent power
coercive leadership
cafeteria plans
distress
6. An appraisal temporal error in which the appraiser inflates the evaluation because of a mutual connection.
continuous reinforcement
similar to me error
job classification system
Uniformed Services Employment and Reemployment Act
7. 1. Treatment that punishes 2. Orderly behavior in an organization 3. Training that corrects undesirable behavior and develops self control
recruiting
Clayton Act
401(k) savings plan
discipline
8. Encourages teamwork and knowledge transfer among employees.
development assignments
achievement test
unstructured interview
compressed workweek
9. A personal disorientation when experiencing an unfamiliar way of life.
culture shock
criminal sexual harassment
aptitude tests
Material Safety Data Sheets (MSDS)
10. Laws that prevent discrimination in the workplace.
contrast error
equal employment opportunity (EEO) laws
Employee Retirement Income Security Act (ERISA)
learning organization
11. An appraisal distributional error where the appraiser gives their employees unusually high or low marks.
job sharing
error of leniency or strictness
ethnocentrism
orientation
12. Employment at home while communicating with the workplace by phone or fax or modem
social needs
similar to me error
servant leader
telecommuting
13. 1994. Jobs are protected for those that go on short military service.
Uniformed Services Employment and Reemployment Act
culture shock
informal factors
voluntary reduction
14. Performance appraisal by an employee of their superior. Usually evaluates on leadership - oral communication - delegation of authority - coordination of team efforts - and interest in subordinates.
quality circle
Landrum-Griffin Act
subordinate appraisal
leadership
15. Seeking to minimize ethnocentrism and moving toward pluralism and ethnorelativism.
managing workforce diversity
401(k) savings plan
self-appraisal
Older Workers Benefit Protection Act (OWBPA)
16. Minorities in the workplace.
diversity awareness training
fast tracking
tell and sell appraisal interview
protected classes
17. The idea that people with authority are subject to reporting to superiors.
selection
accountability
pay for performance standard
noncontributory pension plan
18. An extremely hard goal - but not impossible to reach.
stretch goal
constructive discharge
core competencies
trancenders
19. The combination of various appraisal systems to give the manager and employee the best view into the performance.
active listening
job analysis
non-cash compensation
360-degree appraisal
20. Method that determines the relative worth of jobs.
expatriates
job evaluation
defined benefit plan
strategic diversity management
21. An organization that has generated a list of recommendation for executing an effective diversity initiative.
Society for Human Resource Management
job ranking system
development
pluralism
22. A medical insurance plan that the employer contributes to meet the needs of the individual's medical needs.
red circle rates
Society for Human Resource Management
Medical savings account (MSA)
critical incident method
23. Theory Z people - those that have reached the self-actualization phase.
trancenders
Family and Medical Leave Act (FMLA)
Fair Labor Standards Act (FLSA)
criminal sexual harassment
24. An situation in which an employer makes work life so difficult for the employee that they have no choice but to resign.
encouraged resignation
piecework pay
distributional errors
constructive discharge
25. A pension plan in which both employer and employee fund pensions.
self-appraisal
competence based pay
Consolidated Omnibus Budget Reconciliation Act (COBRA)
contributory pension plan
26. A decision that considers humanity's fundamental rights.
discipline
Age Discrimination in Employment Act
moral rights ethical decision
job specifications
27. Sexual remarks or actions not targeted at a specific individual.
four-fifths rule
succession planning
red circle rates
generalized sexual harassment
28. Traditional approach to appraisal - a review by management one level higher.
manager/supervisor appraisal
social contract ethical decision
error of leniency or strictness
Clayton Act
29. A report companies with 100 or more employees must fill out annually to determine workforce composition.
red circle rates
diversity awareness training
informal factors
EEO-1 Report
30. A decision based on the principle that the behavior that causes the greatest good for the most is ethical.
utilitarian ethical decision
hygiene factors
succession planning
Landrum-Griffin Act
31. Removal of something unpleasant for desire behavior.
negative reinforcement
OSHA form 300
fair representation
discipline
32. Performance appraisal that recognizes team accomplishement instead of individual performance - used by companies with a strong total quality management (TQM) emphasis.
telecommuting
team appraisal
conventional moral development
strategic diversity management
33. An appraisal error based on biases of how the information is selected - evaluated - or organized.
temporal errors
401(k) savings plan
Railway Labor Act
eustress
34. Highest level of sexual harassment and would result in a punishable act under the law.
retirement
criminal sexual harassment
progressive discipline
Civil Rights Act
35. Team formed to solve a major organizational issue.
servant leader
taskforce team
distress
hygiene factors
36. Union must represent union and nonunion members equally.
Immigration Reform and Control Act
fair representation
noncontributory pension plan
characteristics model
37. Rewards according to random times. Results in moderately high and stable performance.
manager/supervisor appraisal
stress interview
encouraged resignation
variable-interval reinforcement
38. A neutral third party that will make the binding decision between both parties.
Norris-La Guardia Act
fixed-interval reinforcement
fast tracking
arbitrator
39. Different types of employee complaint resolution procedures.
charge form
Society for Human Resource Management
alternative resolution procedure (ARD)
expatriates
40. The curve in the scattergram that identifies the worth of jobs and wages.
reward leadership
wage curve
telecommuting
Material Safety Data Sheets (MSDS)
41. Sexual harassment that is nonthreatening - but causes co-worker discomfort.
tell and listen appraisal interview
partial reinforcement
inappropriate sexual harassment
learning organization
42. A group of people that rely primarily or exclusively on electronic forms of communication to work together in accomplishing goals.
absenteeism
virtual team
quality circle
flextime
43. Quantitative approach to job analysis that assumes all parts of the job relate to data - people - and things.
Health Maintenance Organization (HMO)
customer appraisal
functional job analysis (FJA)
error of leniency or strictness
44. A use of motivators to increase satisfaction.
human resource planning
Taft-Hartley Act (Labor Management Relations Act)
job enrichment
solicitation sexual harassment
45. 1974. Main federal legislation responsible for controlling employee benefit and retirement plans.
point system
Employee Retirement Income Security Act (ERISA)
pay grades
utilitarian ethical decision
46. Compensation useful in advancing organizational goals.
OSHA form 300
Wagner Act (National Labor Relations Act)
employee involvement (EI) groups
value-added compensation
47. Giving something unpleasant for an undesired behavior.
criminal sexual harassment
punishment
position analysis questionnaire (PAQ)
fast tracking
48. Cost of living that measures the average prices of products and services over time.
strategic diversity management
hourly pay
job classification system
consumer price index (CPI)
49. Long-term(5 years +) planning reserved for the highest levels of management.
cash compensation
stretch goal
Society for Human Resource Management
strategic planning
50. Can directly align employees with the organizational goals - with evaluation based on profits - sales - etc.
physiological needs
productivity
distributional errors
contributory pension plan
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