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DSST Human Resource Management
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Subjects
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dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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study here
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. An integrated knowledge within an organization that sets it out from the competition.
essay
computerized job analysis
mixed-standard rating scale
core competencies
2. Basic individual beliefs about right and wrong.
values
eustress
compressed workweek
stress interview
3. Compensation useful in advancing organizational goals.
four-fifths rule
McDonnell Douglas Test
value-added compensation
aptitude tests
4. The different conditions upon which someone leaves a company; may be voluntary or involuntary.
Employee Retirement Income Security Act (ERISA)
Executive Order 11246
social contract ethical decision
separations
5. Guarantee of benefits - especially in pension plans.
vesting
positive discipline
charismatic leader
management by objectives (MBO)
6. Hands-off approach over all decision-making without any further involvement unless asked to participate.
contributory pension plan
selection
stretch goal
laissez-faire leadership type
7. Various software programs that write job description and specifications based on job analysis.
computerized job analysis
job rotation
Clayton Act
managing workforce diversity
8. Team formed to solve a major organizational issue.
Landrum-Griffin Act
business ethics
taskforce team
learning organization
9. The number of days in the work week is shortened and the hours per day are longer.
EEO-1 Report
process improvement team
compressed workweek
McDonnell Douglas Test
10. Theory Z people - those that have reached the self-actualization phase.
social needs
informal factors
trancenders
business ethics
11. Act that provides individuals and dependents who may lose medical coverage with opportunity to pay to continue coverage.
strategic planning
career path
Consolidated Omnibus Budget Reconciliation Act (COBRA)
forced-choice
12. 1. Treatment that punishes 2. Orderly behavior in an organization 3. Training that corrects undesirable behavior and develops self control
positive reinforcement
job ranking system
discipline
Uniform Guidelines on Employee Selection Procedures
13. A code of moral principles and values that govern organizational behavior.
business ethics
telecommuting
Health Insurance Portability and Accountability Act (HIPAA)
behavior observation scales (BOS)
14. 1947. Pro-business act created to counter the pro-labor Wagner Act by banning unfair practices of labor unions. Created the Federal Mediation and Conciliation Service (FMCS) to help resolve grievances.
leadership
Equal Employment Opportunity Act
Taft-Hartley Act (Labor Management Relations Act)
continuous reinforcement
15. Highest level of Maslow's hierarchy. Includes morality - creativity - spontaneity - problem solving - lack of prejudice - and acceptance of facts.
aptitude tests
cash balance pension plan
self-actualization
internal selection
16. Not reporting to work.
problem solving appraisal interview
authoritarian leadership type
absenteeism
burnout
17. Groups of jobs within a class that are paid the same. Used by the federal government.
pay grades
similar to me error
justice ethical decision
pay secrecy
18. Focus on the employee's achievements; less subjective - acceptable for employees and supervisors - link individual performance with organizational goals - encourage goal setting - and are good for reward and promotion decisions. However - time consum
results performance appraisal method
eustress
cash compensation
error of central tendency
19. The survey of the wages paid to employees with similar skill sets in a labor market. The Bureau of Labor Statistics publishes a reliable one.
defined contribution plan
wage and salary survey
Clayton Act
pluralism
20. Purposeful discrimination.
involuntary reduction
disparate treatment
recruiting
distributional errors
21. An organization that has generated a list of recommendation for executing an effective diversity initiative.
401(k) savings plan
Society for Human Resource Management
piecework pay
essay
22. Group specifically to provide a new product or service.
informal factors
Preferred Provider Organization (PPO)
criminal sexual harassment
project team
23. Law that affects employers with one hundred or more employees and requires the employer to give advance notice of at least sixty days when a plant closing or mass layoff is planned.
behavior observation scales (BOS)
Norris-La Guardia Act
inappropriate sexual harassment
Worker Adjustment and Restraining Notification (WARN)
24. Collapses traditional salary grades into a few wide bands and helps eliminate obsession with grades and gives management an enhanced ability to reward on performance.
critical incident method
broadbanding
forced-choice
Railway Labor Act
25. Fourth level of Maslow's hierarchy. Includes self-esteem - confidence - achievement - respect of and by others.
esteem needs
restricted policy
safety needs
retirement
26. A decision based on the long-term interests of an individual.
hot-stove approach
partial reinforcement
individualistic ethical decision
postconventional moral development
27. A flexible benefit plan for the employee - letting them choose the benefits best suited to their personal needs and situation.
cafeteria plans
Age Discrimination in Employment Act
vesting
broadbanding
28. Leadership based on the control that management has over rewarding subordinates.
culture shock
reward leadership
expatriates
defined contribution plan
29. A personal disorientation when experiencing an unfamiliar way of life.
continuous reinforcement
culture shock
stress interview
aptitude tests
30. Rewards according to a specific time interval. Results in average and irregular performance.
discipline
reductions-in-force (RIF)
fixed-interval reinforcement
360-degree appraisal
31. RIF that include some type of severance pay and extension of benefits for a predetermined period of time.
separations
job analysis
voluntary reduction
generalized sexual harassment
32. A decision based on existing norms.
graphic rating scale
social contract ethical decision
stress interview
ethnorelativism
33. A decision based on total impartiality.
Equal Employment Opportunity Act
fast tracking
justice ethical decision
punishment
34. 1990. Employers cannot discriminate against people with physical or mental capabilities - and must make reasonable accommodations for people with disabilities or religious preferences.
pay secrecy
Americans with Disabilities Act (ADA)
positive discipline
development
35. A written description of the basic tasks - duties - minimum required experience - and responsibilities required of an employee holding a particular job.
protected classes
job description
discipline
separations
36. Third level of Maslow's hierarchy. Includes friendship - family - and interaction.
workforce diversity
separations
salary pay
social needs
37. A group of 6-12 that meet regularly to discuss organizational issues.
functional job analysis (FJA)
Family and Medical Leave Act (FMLA)
quality circle
process improvement team
38. A pension plan in which the employer contributes percentage of employer pay to an account that earns interest. When the employee leaves - the amount is rolled up into an individual retirement account (IRA).
cash balance pension plan
defined contribution plan
stress interview
Occupational Safety and Health Act (OSHA)
39. Pay is the same each pay period regardless of hours worked.
manager/supervisor appraisal
salary pay
managing workforce diversity
extinction
40. Identification of future candidates for future anticipated vacancies.
management by objectives (MBO)
succession planning
fixed-interval reinforcement
strategic diversity management
41. Rejection of a higher percentage of protected classes for employment; unintentional discrimination.
adverse impact
competence based pay
Consolidated Omnibus Budget Reconciliation Act (COBRA)
third-country nationals
42. Selection of the minority is less than 80 percent of the time - used as a rule of thumb in determining adverse impact.
fast tracking
Family and Medical Leave Act (FMLA)
accountability
four-fifths rule
43. The on-the-job method of development for new employees. May be formal or informal.
orientation
arbitrator
job specifications
quality circle
44. Characterized by an open-line communication between workers and management; values team-input - and facilitates group cooperation without being overly active within the group.
democratic leadership type
internal selection
behavior checklist
Health Maintenance Organization (HMO)
45. Union must represent union and nonunion members equally.
productivity
retirement
fair representation
external locus
46. A behavioral method that notes an unusual event that identifies superior or inferior performance by the employee.
Material Safety Data Sheets (MSDS)
justice ethical decision
critical incident
salary pay
47. Bottom level of Maslow's hierarchy. Includes shelter - food - sleep - breaks - and compensation.
behaviorally anchored rating scale (BARS)
job analysis
safety needs
physiological needs
48. An attempt by the employer to alter the behavior of the employee by persuasion and motivational incentives.
core competencies
referent power
criminal sexual harassment
tell and sell appraisal interview
49. An appraisal distributional error where the rater is reluctant to give high or low marks.
results performance appraisal method
laissez-faire leadership type
error of central tendency
defined contribution plan
50. Documents that contain the main information about hazardous material.
succession planning
solicitation sexual harassment
Material Safety Data Sheets (MSDS)
burnout
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