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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Test used by courts to assess merits of prima facie case of disparate treatment when lacking evidence - requires plaintiff to show he: 1. belongs to protected group -2. has applied and is qualified - 3. was rejected despite qualifications - and 4. th
McDonnell Douglas Test
expert power
equal employment opportunity (EEO) laws
Equal Pay Act
2. 1990. Employers cannot discriminate against people with physical or mental capabilities - and must make reasonable accommodations for people with disabilities or religious preferences.
pay secrecy
consumer price index (CPI)
Norris-La Guardia Act
Americans with Disabilities Act (ADA)
3. Means that people employed in an organization represent different cultural groups and human qualities.
democratic leadership type
Age Discrimination in Employment Act
workforce diversity
manager/supervisor appraisal
4. 1936. Responsible for prevailing minimum wage in a locality. Regular working hours identified as 8 per day and 40 per week; and time and a half for additional; no employment for convicts and children.
Walsh-Healy Act
individualistic ethical decision
generalized sexual harassment
physiological needs
5. The matching of people with future vacancies.
trait performance appraisal method
human resource planning
employment-at-will
Health Insurance Portability and Accountability Act (HIPAA)
6. Pay based on skills and increased job knowledge. Also called skilled based or knowledge based pay.
competence based pay
job evaluation
Age Discrimination in Employment Act
repatriation
7. The survey of the wages paid to employees with similar skill sets in a labor market. The Bureau of Labor Statistics publishes a reliable one.
postconventional moral development
wage and salary survey
equal employment opportunity (EEO) laws
customer appraisal
8. Focus on the employee's achievements; less subjective - acceptable for employees and supervisors - link individual performance with organizational goals - encourage goal setting - and are good for reward and promotion decisions. However - time consum
behaviorally anchored rating scale (BARS)
results performance appraisal method
utilitarian ethical decision
continuous reinforcement
9. The idea that people with authority are subject to reporting to superiors.
charismatic leader
job simplification
forced-choice
accountability
10. Includes hourly wages - salaries - and bonuses.
job analysis
EEO-1 Report
cash compensation
distress
11. To discipline by being effective - consistent - and applied to all equally. 1. Documentation of Misconduct 2. Investigative Interview 3. Application of Discipline
noncontributory pension plan
Age Discrimination in Employment Act
hot-stove approach
encouraged resignation
12. Collapses traditional salary grades into a few wide bands and helps eliminate obsession with grades and gives management an enhanced ability to reward on performance.
active listening
behavioral performance appraisal method
broadbanding
distributional errors
13. Reward given for desired behavior.
telecommuting
strategic planning
360-degree appraisal
positive reinforcement
14. A use of motivators to increase satisfaction.
job enrichment
flextime
criminal sexual harassment
value-added compensation
15. The number of days in the work week is shortened and the hours per day are longer.
compressed workweek
horizontal career path
progressive discipline
red circle rates
16. Consists of vertical scales for each dimension of employee's performance.
laissez-faire leadership type
behaviorally anchored rating scale (BARS)
achievement test
external locus
17. 1974. Main federal legislation responsible for controlling employee benefit and retirement plans.
continuous reinforcement
career plateauing
Employee Retirement Income Security Act (ERISA)
union steward
18. Guarantee of benefits - especially in pension plans.
vesting
recency error
fixed-ratio reinforcement
trancenders
19. The knowledge - skills - and abilities required for the job.
authorization card
cafeteria plans
positive reinforcement
job specifications
20. Statement authorizing union to act as their representative.
core competencies
authorization card
arbitrator
vertical career path
21. Removal of something unpleasant for desire behavior.
Supplemental unemployment benefits (SUBS)
recruiting
negative reinforcement
accountability
22. 1938. Provided basic pay structure for workers. Those that have to be paid are non-exempt and must be paid at least the minimum wage. Those who hold executive or managerial positions are exempt.
Fair Labor Standards Act (FLSA)
Americans with Disabilities Act (ADA)
point system
computerized job analysis
23. 1993. Applies to employers with fifty or more employees. Paternal and maternal leave covered under this act.
horizontal career path
contrast effect
variable-interval reinforcement
Family and Medical Leave Act (FMLA)
24. Separation that is typically planned well in advanced - and are well received - celebratory occasions.
cafeteria plans
value-added compensation
retirement
development assignments
25. Sexual harassment that is nonthreatening - but causes co-worker discomfort.
job evaluation
tell and listen appraisal interview
inappropriate sexual harassment
similar to me error
26. Act that amended age discrimination in employment to include all employee benefits; also provided terminated employees with time to consider group termination or retirement programs and consult an attorney.
Wagner Act (National Labor Relations Act)
Older Workers Benefit Protection Act (OWBPA)
expatriates
essay
27. 1. Treatment that punishes 2. Orderly behavior in an organization 3. Training that corrects undesirable behavior and develops self control
pay secrecy
Material Safety Data Sheets (MSDS)
Clayton Act
discipline
28. The third level of moral development in which people make decisions based on internalized principles - beliefs - and values. A characteristic of managers that encourage to think for themselves and engage in moral reasoning.
internal selection
employee involvement (EI) groups
cross-functional team
postconventional moral development
29. Training designed to make people recognize and address their own prejudices.
diversity awareness training
error of central tendency
Taft-Hartley Act (Labor Management Relations Act)
structured interview
30. Sexual harassment that uses rewards; potential for criminal prosecution.
Fair Labor Standards Act (FLSA)
trancenders
solicitation sexual harassment
career plateauing
31. Method that determines the relative worth of jobs.
preconventional moral development
Equal Employment Opportunity Act
job evaluation
Age Discrimination in Employment Act
32. Documents that contain the main information about hazardous material.
arbitrator
cross-functional team
process improvement team
Material Safety Data Sheets (MSDS)
33. Binding document with terms or conditions or rules.
recency error
job rotation
equal employment opportunity (EEO) laws
labor agreement
34. Pay by the hour.
servant leader
critical incident
hourly pay
succession planning
35. A trait method that requires the rater to describe the employee's performance in a statement.; fairly subjective and reliant on the manager's ability to write effective statements.
essay
Employee assistance programs (EAP)
Fair Labor Standards Act (FLSA)
Consolidated Omnibus Budget Reconciliation Act (COBRA)
36. Group specifically to provide a new product or service.
subordinate appraisal
legitimate leadership
project team
core competencies
37. An extremely hard goal - but not impossible to reach.
reward leadership
Equal Pay Act
stretch goal
Health Insurance Portability and Accountability Act (HIPAA)
38. When some of the desired behavior is reinforced. Can be classified into four groups: fixed-interval - fixed-ratio - variable-interval - and variable-ratio.
Long-term disability (LTD) insurance
tell and sell appraisal interview
partial reinforcement
expatriates
39. 1914. No forbidding the existence of a union.
manager/supervisor appraisal
Clayton Act
learning organization
vesting
40. An intent to resign from a company that is typically expressed in written communication to the employee's manager.
McDonnell Douglas Test
essay
resignation
internal selection
41. Cost of living that measures the average prices of products and services over time.
positive discipline
strategic planning
Worker Adjustment and Restraining Notification (WARN)
consumer price index (CPI)
42. A pension plan in which the employer contributes percentage of employer pay to an account that earns interest. When the employee leaves - the amount is rolled up into an individual retirement account (IRA).
cash balance pension plan
balanced scorecard (BSC)
voluntary protection program (VPP)
Material Safety Data Sheets (MSDS)
43. Identification of future candidates for future anticipated vacancies.
succession planning
error of leniency or strictness
hourly pay
wage and salary survey
44. 1964 - amended in 1972 - 1991 - and 1994. Broadest and most significant law affecting employment opportunity rights.
Norris-La Guardia Act
characteristics model
stress interview
Civil Rights Act
45. Law that affects employers with one hundred or more employees and requires the employer to give advance notice of at least sixty days when a plant closing or mass layoff is planned.
reward leadership
ego strength
workforce diversity
Worker Adjustment and Restraining Notification (WARN)
46. The working conditions - pay - company policies - and interpersonal relationships; they help eliminate job satisfaction - but do not motivate the employee according to the two-factor theory.
job sharing
external locus
hygiene factors
cash compensation
47. A pension plan in which amount of benefits are based on how much is in their account at time of retirement.
Fair Labor Standards Act (FLSA)
defined contribution plan
pluralism
restricted policy
48. Rating based on having certain characteristics.
graphic rating scale
core competencies
development assignments
preconventional moral development
49. 1947. Pro-business act created to counter the pro-labor Wagner Act by banning unfair practices of labor unions. Created the Federal Mediation and Conciliation Service (FMCS) to help resolve grievances.
Taft-Hartley Act (Labor Management Relations Act)
Employee assistance programs (EAP)
Long-term disability (LTD) insurance
Supplemental unemployment benefits (SUBS)
50. An appraisal error based on biases of how the information is selected - evaluated - or organized.
team appraisal
pay grades
point system
temporal errors