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DSST Human Resource Management
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Subjects
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dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. 1986. Used to control the hiring - recruiting - or referring of people not eligible to work in the US. Uses the form I-9.
Immigration Reform and Control Act
variable-ratio reinforcement
career path
referent power
2. Payment rates above the pay range.
red circle rates
Americans with Disabilities Act (ADA)
flextime
involuntary reduction
3. Compensation useful in advancing organizational goals.
value-added compensation
extinction
referent power
arbitrator
4. Federal agencies and government contractors must comply with anti discrimination practices. Created the Office of Federal Contract Compliance Programs (OFCCP) to enforce this.
stretch goal
Long-term disability (LTD) insurance
Pregnancy Discrimination Act
Executive Order 11246
5. Statement authorizing union to act as their representative.
variable-interval reinforcement
hourly pay
authorization card
forced-choice
6. Developed in response to a majority dominating the workforce.
continuous reinforcement
affirmative action
workforce diversity
job enlargement
7. Hiring through searching and evaluating internal job postings and existing employee files.
career path
laissez-faire leadership type
graphic rating scale
internal selection
8. Power derived from the degree in which one is admired and people want to emulate them.
Long-term disability (LTD) insurance
contrast error
salary pay
referent power
9. Rating based on having certain characteristics.
reward leadership
graphic rating scale
charismatic leader
defined contribution plan
10. The on-the-job method of development for new employees. May be formal or informal.
laissez-faire leadership type
flextime
orientation
justice ethical decision
11. Unpaid union official that represents the employees when dealing with management.
competence based pay
transactional leader
union steward
alternative resolution procedure (ARD)
12. Rewards according to a random number of behaviors. Results in very high performance.
trait performance appraisal method
variable-ratio reinforcement
job enlargement
job ranking system
13. How an employee perceives his compensation relative to others within the organization.
motivators
pay equity
strategic planning
compressed workweek
14. The act of returning to the country of origin after an international assignement.
repatriation
whistleblowing
cash compensation
trancenders
15. Services provided for workers to deal with problems that interfere with how they do their jobs.
voluntary reduction
Employee assistance programs (EAP)
moral rights ethical decision
reductions-in-force (RIF)
16. Teaching short-term skills. May be 'on-the-job' or 'off-the-job'.
job analysis
training
eustress
social contract ethical decision
17. Test used by courts to assess merits of prima facie case of disparate treatment when lacking evidence - requires plaintiff to show he: 1. belongs to protected group -2. has applied and is qualified - 3. was rejected despite qualifications - and 4. th
absenteeism
McDonnell Douglas Test
value-added compensation
discipline
18. Reward given for desired behavior.
taskforce team
positive reinforcement
tell and listen appraisal interview
achievement test
19. The idea that people with authority are subject to reporting to superiors.
mixed-standard rating scale
utilitarian ethical decision
Immigration Reform and Control Act
accountability
20. Pay is the same each pay period regardless of hours worked.
reward leadership
alternative resolution procedure (ARD)
balanced scorecard (BSC)
salary pay
21. Measures the frequency of observed behavior.
behavior observation scales (BOS)
equal employment opportunity (EEO) laws
characteristics model
Norris-La Guardia Act
22. Includes hourly wages - salaries - and bonuses.
business ethics
continuous reinforcement
Worker Adjustment and Restraining Notification (WARN)
cash compensation
23. Belief that one culture is superior to another.
computerized job analysis
ethnocentrism
critical incident method
position analysis questionnaire (PAQ)
24. A pension plan in which the amount is specific.
Americans with Disabilities Act (ADA)
repatriation
defined benefit plan
internal selection
25. Teaching long-term skills.
development
preconventional moral development
Civil Rights Act
involuntary reduction
26. Various software programs that write job description and specifications based on job analysis.
utilitarian ethical decision
cash compensation
computerized job analysis
flextime
27. The matching of people with future vacancies.
human resource planning
reductions-in-force (RIF)
401(k) savings plan
ethnorelativism
28. A resignation in which an employee chooses to resign without provocation from the employer.
graphic rating scale
job description
stretch goal
unencouraged resignation
29. Different types of employee complaint resolution procedures.
results performance appraisal method
Supplemental unemployment benefits (SUBS)
alternative resolution procedure (ARD)
reward leadership
30. Right for an employer to terminate an employee for no reason and for the employee to resign for the same.
employment-at-will
internal locus
social needs
democratic leadership type
31. Withdrawal of a reward.
extinction
unencouraged resignation
job analysis
democratic leadership type
32. Cost of living that measures the average prices of products and services over time.
cash compensation
generalized sexual harassment
fast tracking
consumer price index (CPI)
33. Requires the rater to choose from statements that best describe the employee's output.
Immigration Reform and Control Act
arbitrator
cafeteria plans
forced-choice
34. Fourth level of Maslow's hierarchy. Includes self-esteem - confidence - achievement - respect of and by others.
esteem needs
utilitarian ethical decision
OSHA form 300
compressed workweek
35. A group with mix of specialists that are assigned rather than voluntary membership.
Fair Labor Standards Act (FLSA)
job evaluation
cross-functional team
strategic planning
36. 1931. Required federal contracts for construction to specify minimum wage for workers.
Davis-Bacon Act
job rotation
informal factors
Health Insurance Portability and Accountability Act (HIPAA)
37. Official discrimination complaint to Equal Employment Opportunity Commission (EEOC) - filled by employee.
Pregnancy Discrimination Act
problem solving appraisal interview
solicitation sexual harassment
charge form
38. 1967. No discrimination based on ages of people over 40. No pressure for older to retire; no terminating only older employees when downsizing;
similar to me error
Age Discrimination in Employment Act
orientation
strategic diversity management
39. Compensation system that equals American money to foreign money on terms of purchasing power.
Clayton Act
self-appraisal
problem solving appraisal interview
balance sheet approach
40. Binding document with terms or conditions or rules.
leadership
fixed-ratio reinforcement
Employee assistance programs (EAP)
labor agreement
41. A decision that considers humanity's fundamental rights.
EEO-1 Report
moral rights ethical decision
tell and listen appraisal interview
extinction
42. 1974. Main federal legislation responsible for controlling employee benefit and retirement plans.
authoritarian leadership type
ego strength
Employee Retirement Income Security Act (ERISA)
job simplification
43. Listening to understand without judgment.
self-appraisal
active listening
variable-ratio reinforcement
human resource planning
44. The number of days in the work week is shortened and the hours per day are longer.
vertical career path
compressed workweek
characteristics model
affirmative action
45. A pension plan in which only the employer funds pensions.
noncontributory pension plan
distributional errors
transactional leader
fixed-ratio reinforcement
46. Power based on individual expertise.
pay secrecy
peer appraisal
behavior observation scales (BOS)
expert power
47. Pay by the hour.
justice ethical decision
graphic rating scale
voluntary protection program (VPP)
hourly pay
48. A method that evaluates based on: 1. Knowledge 2. Accountability 3. Mental Activity (KAMA)
pay for performance standard
retirement
Hay profile method
individualistic ethical decision
49. Improvement of job efficiency by simplifying it.
Equal Employment Opportunity Act
distributional errors
temporal errors
job simplification
50. The curve in the scattergram that identifies the worth of jobs and wages.
Material Safety Data Sheets (MSDS)
wage curve
functional job analysis (FJA)
ethnorelativism
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