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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A personal disorientation when experiencing an unfamiliar way of life.
Walsh-Healy Act
culture shock
Equal Employment Opportunity Act
arbitrator
2. Basic individual beliefs about right and wrong.
Landrum-Griffin Act
aptitude tests
preconventional moral development
values
3. Developed in response to a majority dominating the workforce.
contrast error
Uniformed Services Employment and Reemployment Act
error of central tendency
affirmative action
4. Sexual harassment that uses rewards; potential for criminal prosecution.
Employee assistance programs (EAP)
expert power
solicitation sexual harassment
Fair Labor Standards Act (FLSA)
5. A group with mix of specialists that are assigned rather than voluntary membership.
cross-functional team
Executive Order 11246
factor comparison system
tell and listen appraisal interview
6. Positive stress that makes some strive to accomplish something.
OSHA form 300
development assignments
eustress
absenteeism
7. Minorities in the workplace.
coercive sexual harassment
Bona Fide Occupational Qualification (BFOQ)
protected classes
active listening
8. Union must represent union and nonunion members equally.
fair representation
negative reinforcement
Hay profile method
Uniformed Services Employment and Reemployment Act
9. Third level of Maslow's hierarchy. Includes friendship - family - and interaction.
social needs
protected classes
job description
Supplemental unemployment benefits (SUBS)
10. The survey of the wages paid to employees with similar skill sets in a labor market. The Bureau of Labor Statistics publishes a reliable one.
McDonnell Douglas Test
wage and salary survey
coercive sexual harassment
distress
11. Strength of person's convictions. The higher it is - the more likely one will follow what they believe is ethical in lieu of following unethical impulses.
justice ethical decision
balanced scorecard (BSC)
defined contribution plan
ego strength
12. Evidence suggesting selection precludes members from protected classes.
defined benefit plan
restricted policy
voluntary protection program (VPP)
Equal Pay Act
13. Harassment based on employment decisions; an economic or position consequence for noncompliance.
quid pro quo harassment
charge form
subordinate appraisal
hostile environment
14. A program that encourages employers to go beyond the minimum requirements outlined by OSHA. It includes three: 1. Star 2. Merit 3. Demonstration
job specifications
voluntary protection program (VPP)
leadership
laissez-faire leadership type
15. The number of days in the work week is shortened and the hours per day are longer.
referent power
compressed workweek
Consolidated Omnibus Budget Reconciliation Act (COBRA)
active listening
16. An intent to resign from a company that is typically expressed in written communication to the employee's manager.
resignation
partial reinforcement
repatriation
expert power
17. Employees that are not from the home or host country.
Wagner Act (National Labor Relations Act)
defined contribution plan
punishment
third-country nationals
18. 1947. Pro-business act created to counter the pro-labor Wagner Act by banning unfair practices of labor unions. Created the Federal Mediation and Conciliation Service (FMCS) to help resolve grievances.
Taft-Hartley Act (Labor Management Relations Act)
culture shock
job evaluation
conventional moral development
19. 1972. Extended Civil Rights Title VII to government workers.
Supplemental unemployment benefits (SUBS)
continuous reinforcement
cash compensation
Equal Employment Opportunity Act
20. 1990. Employers cannot discriminate against people with physical or mental capabilities - and must make reasonable accommodations for people with disabilities or religious preferences.
Americans with Disabilities Act (ADA)
postconventional moral development
value-added compensation
strategic planning
21. Sexual remarks or actions not targeted at a specific individual.
telecommuting
generalized sexual harassment
safety needs
fair representation
22. Discipline focused on early correcion of employee misconduct. 1. Conference between employee and supervisor. 2. Second conference when solution did not work 3. Decision-making leave (paid leave)
esteem needs
values
hostile environment
positive discipline
23. An employer-created fund for laid off employees to draw from on top of unemployment benefits.
core competencies
informal factors
vertical career path
Supplemental unemployment benefits (SUBS)
24. Threat of power in order to convince someone to engage in sexual activity.
resignation
OSHA form 300
Pregnancy Discrimination Act
coercive sexual harassment
25. A medical insurance plan that the employer contributes to meet the needs of the individual's medical needs.
job rotation
job enlargement
Medical savings account (MSA)
transactional leader
26. Rewards after a specific number of desired behaviors. Results in high or stable performance.
motivators
utilitarian ethical decision
fixed-ratio reinforcement
partial reinforcement
27. When twelve months have been worked at an employer with health insurance - a worker can transfer to another employer with no regard to preexisting conditions.
Health Insurance Portability and Accountability Act (HIPAA)
virtual team
job ranking system
noncontributory pension plan
28. A form in which accidents that cause death - illness - or injury in the workplace are recorded.
involuntary reduction
charismatic leader
OSHA form 300
diversity awareness training
29. The rater checks statements on a list that he believes are characteristic of the employee.
salary pay
behavior checklist
pay secrecy
job evaluation
30. Group of healthcare providers that guarantee lower healthcare costs to the employer; seen as a higher quality to the employee.
Preferred Provider Organization (PPO)
burnout
recency error
balance sheet approach
31. Home country nationals that are employees who live and work in a different country than their own.
hygiene factors
quality circle
expatriates
pay for performance standard
32. 1959. Specially tailored to make labor officials responsible for the union's financial affairs - to prevent bully-boy tactics - ensure democratic voting practices within unions - outlaw secondary boycotts - and restrict picketing. Also called Labor-M
esteem needs
values
Landrum-Griffin Act
solicitation sexual harassment
33. Discipline based on corrective measures of increasing degree. Most commonly used. 1. Oral Warning 2. Written Warning 3. Suspension without Pay 4. Discharge
aptitude tests
EEO-1 Report
progressive discipline
reward leadership
34. 1970. A law passed to attempt to reduce workplace injuries and illnesses. It's general area of responsibility are: 1.General Industry 2. Maritime 3. Construction 4. Agriculture
skill-based pay
Occupational Safety and Health Act (OSHA)
McDonnell Douglas Test
cash compensation
35. A neutral third party that will make the binding decision between both parties.
eustress
arbitrator
selection
referent power
36. Performance appraisal that recognizes team accomplishement instead of individual performance - used by companies with a strong total quality management (TQM) emphasis.
vertical career path
Norris-La Guardia Act
team appraisal
internal selection
37. Act that provides individuals and dependents who may lose medical coverage with opportunity to pay to continue coverage.
union steward
defined benefit plan
problem solving appraisal interview
Consolidated Omnibus Budget Reconciliation Act (COBRA)
38. Belief that things happen due to their own responsibility.
defined contribution plan
stress interview
internal locus
Supplemental unemployment benefits (SUBS)
39. A decision that considers humanity's fundamental rights.
moral rights ethical decision
position analysis questionnaire (PAQ)
stretch goal
telecommuting
40. A leader that clarifies roles - initiates structure - provides rewards - and is considerate of employees; fair - hardworking - and tolerant; emphasizes job-oriented(not personal) needs.
team appraisal
absenteeism
transactional leader
continuous reinforcement
41. Group specifically to provide a new product or service.
servant leader
separations
project team
job ranking system
42. Official discrimination complaint to Equal Employment Opportunity Commission (EEOC) - filled by employee.
job ranking system
solicitation sexual harassment
charge form
adverse impact
43. The first level of moral development - in which people make decisions based on selfish reasons; concerned only with external rewards or punishments. A characteristic of managers with authoritarian and coercive styles.
contrast effect
preconventional moral development
Railway Labor Act
laissez-faire leadership type
44. Organization of healthcare professionals that provide services on a prepaid basis; seen as lower quality to the employee.
Health Maintenance Organization (HMO)
structured interview
training
Landrum-Griffin Act
45. Power derived from the degree in which one is admired and people want to emulate them.
critical incident method
wage and salary survey
Fair Labor Standards Act (FLSA)
referent power
46. Belief that things happen due to luck or chance.
self-appraisal
charge form
external locus
Equal Employment Opportunity Act
47. An appraisal temporal error in which the appraiser inflates the evaluation because of a mutual connection.
similar to me error
Uniform Guidelines on Employee Selection Procedures
democratic leadership type
inappropriate sexual harassment
48. Law that affects employers with one hundred or more employees and requires the employer to give advance notice of at least sixty days when a plant closing or mass layoff is planned.
separations
Worker Adjustment and Restraining Notification (WARN)
Employee assistance programs (EAP)
position analysis questionnaire (PAQ)
49. The working conditions - pay - company policies - and interpersonal relationships; they help eliminate job satisfaction - but do not motivate the employee according to the two-factor theory.
adverse impact
hygiene factors
pay grades
career plateauing
50. A leader who motivates people to transcend their personal interests for the good of the group; characterized by the ability to bring innovation.
wage curve
negative reinforcement
transformational leader
cafeteria plans