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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Quantitative approach to job analysis that assumes all parts of the job relate to data - people - and things.
fixed-ratio reinforcement
variable-ratio reinforcement
functional job analysis (FJA)
repatriation
2. An appraisal temporal error when the evaluation is based upon the employee's most recent behavior.
variable-ratio reinforcement
alternative resolution procedure (ARD)
distributional errors
recency error
3. Rewards according to a random number of behaviors. Results in very high performance.
restricted policy
variable-ratio reinforcement
informal factors
internal selection
4. A report companies with 100 or more employees must fill out annually to determine workforce composition.
individualistic ethical decision
EEO-1 Report
pay secrecy
employee involvement (EI) groups
5. Employees that are not from the home or host country.
job rotation
coercive leadership
third-country nationals
leadership
6. The first level of moral development - in which people make decisions based on selfish reasons; concerned only with external rewards or punishments. A characteristic of managers with authoritarian and coercive styles.
taskforce team
preconventional moral development
physiological needs
third-country nationals
7. Performance appraisal done by fellow employees - usually combined by the manager into a single profile for use. May be the most accurate - but not used due to popularity copntests.
position analysis questionnaire (PAQ)
contributory pension plan
peer appraisal
telecommuting
8. An integrated knowledge within an organization that sets it out from the competition.
essay
transactional leader
pay equity
core competencies
9. Harmful stress that accompanies a feeling of insecurity.
distress
job classification system
charge form
Immigration Reform and Control Act
10. Leadership dependent upon one's position within the company.
legitimate leadership
transformational leader
Occupational Safety and Health Act (OSHA)
variable-ratio reinforcement
11. Focus on the employee's achievements; less subjective - acceptable for employees and supervisors - link individual performance with organizational goals - encourage goal setting - and are good for reward and promotion decisions. However - time consum
results performance appraisal method
moral rights ethical decision
unencouraged resignation
pay equity
12. A succession of linked jobs that prepares a worker for advancement to the next job in the chain.
customer appraisal
balanced scorecard (BSC)
career path
Civil Rights Act
13. A program that encourages employers to go beyond the minimum requirements outlined by OSHA. It includes three: 1. Star 2. Merit 3. Demonstration
self-directed team
silver handshake
Pregnancy Discrimination Act
voluntary protection program (VPP)
14. An organization that is participatory in problem solving - improving - and increasing capabilities.
cross-functional team
learning organization
telecommuting
point system
15. Evidence suggesting selection precludes members from protected classes.
contributory pension plan
restricted policy
Consolidated Omnibus Budget Reconciliation Act (COBRA)
ethnorelativism
16. Group specifically to provide a new product or service.
diversity awareness training
charge form
productivity
project team
17. A use of motivators to increase satisfaction.
McDonnell Douglas Test
job enrichment
hourly pay
Equal Pay Act
18. Insurance that pays for nursing homes and medical-related costs to old age and illness.
functional job analysis (FJA)
disparate treatment
variable-ratio reinforcement
Long-term disability (LTD) insurance
19. 1974. Main federal legislation responsible for controlling employee benefit and retirement plans.
laissez-faire leadership type
Employee Retirement Income Security Act (ERISA)
Immigration Reform and Control Act
active listening
20. Documents that contain the main information about hazardous material.
Material Safety Data Sheets (MSDS)
critical incident
wage and salary survey
pay equity
21. Listening to understand without judgment.
job specifications
referent power
critical incident
active listening
22. Measures the frequency of observed behavior.
encouraged resignation
Age Discrimination in Employment Act
behavior observation scales (BOS)
reward leadership
23. The need for achievement - recognition - responsibility - and growth; they both eliminate job dissatisfaction and stimulate motivation.
Uniform Guidelines on Employee Selection Procedures
moral rights ethical decision
motivators
critical incident
24. Rating based on comparison than a standard.
human resource information system
repatriation
mixed-standard rating scale
behavior observation scales (BOS)
25. The survey of the wages paid to employees with similar skill sets in a labor market. The Bureau of Labor Statistics publishes a reliable one.
error of central tendency
culture shock
trait performance appraisal method
wage and salary survey
26. A resignation suggested by the employer to the employee.
encouraged resignation
workforce diversity
team appraisal
job ranking system
27. Involves determining the type and number of individuals needed to get the job done.
self-directed team
hygiene factors
unencouraged resignation
job analysis
28. A group with mix of specialists that are assigned rather than voluntary membership.
Americans with Disabilities Act (ADA)
voluntary protection program (VPP)
legitimate leadership
cross-functional team
29. Requires the rater to choose from statements that best describe the employee's output.
Norris-La Guardia Act
forced-choice
Equal Employment Opportunity Act
physiological needs
30. Developed in response to a majority dominating the workforce.
job rotation
affirmative action
human resource information system
subordinate appraisal
31. An situation in which an employer makes work life so difficult for the employee that they have no choice but to resign.
401(k) savings plan
quality circle
equal employment opportunity (EEO) laws
constructive discharge
32. Belief that things happen due to luck or chance.
peer appraisal
external locus
401(k) savings plan
aptitude tests
33. The process of screening - interviewing - and hiring individuals.
generalized sexual harassment
selection
affirmative action
behavioral performance appraisal method
34. Union must represent union and nonunion members equally.
tell and listen appraisal interview
job ranking system
fair representation
orientation
35. Sexual harassment that uses rewards; potential for criminal prosecution.
behavior checklist
affirmative action
compressed workweek
solicitation sexual harassment
36. Identification of future candidates for future anticipated vacancies.
error of leniency or strictness
authorization card
succession planning
Americans with Disabilities Act (ADA)
37. Pay by the hour.
hourly pay
job evaluation
Older Workers Benefit Protection Act (OWBPA)
management by objectives (MBO)
38. Threat of power in order to convince someone to engage in sexual activity.
coercive sexual harassment
inappropriate sexual harassment
training
job specifications
39. Evaluation based on factor-by-factor of development and comparison. Comparison against key jobs within the organization.
factor comparison system
Employee assistance programs (EAP)
position analysis questionnaire (PAQ)
tell and listen appraisal interview
40. A decision based on total impartiality.
flextime
horizontal career path
justice ethical decision
voluntary protection program (VPP)
41. Groups of jobs within a class that are paid the same. Used by the federal government.
pay grades
productivity
coercive leadership
McDonnell Douglas Test
42. Sexual harassment that is nonthreatening - but causes co-worker discomfort.
ethnocentrism
Railway Labor Act
development assignments
inappropriate sexual harassment
43. Seeking to minimize ethnocentrism and moving toward pluralism and ethnorelativism.
managing workforce diversity
noncontributory pension plan
restricted policy
human resource planning
44. Reward given for desired behavior.
external locus
eustress
positive reinforcement
variable-ratio reinforcement
45. A decision based on the principle that the behavior that causes the greatest good for the most is ethical.
values
adverse impact
Equal Employment Opportunity Act
utilitarian ethical decision
46. A form in which accidents that cause death - illness - or injury in the workplace are recorded.
OSHA form 300
charge form
behavior checklist
disparate treatment
47. Performance appraisal by an employee of their superior. Usually evaluates on leadership - oral communication - delegation of authority - coordination of team efforts - and interest in subordinates.
team appraisal
distress
subordinate appraisal
Immigration Reform and Control Act
48. Discipline focused on early correcion of employee misconduct. 1. Conference between employee and supervisor. 2. Second conference when solution did not work 3. Decision-making leave (paid leave)
Walsh-Healy Act
positive discipline
stretch goal
diversity awareness training
49. The act of returning to the country of origin after an international assignement.
functional job analysis (FJA)
defined benefit plan
repatriation
Material Safety Data Sheets (MSDS)
50. Groups of employees who meet to resolve problems and improve the organization.
employee involvement (EI) groups
factor comparison system
consumer price index (CPI)
silver handshake