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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. An intent to resign from a company that is typically expressed in written communication to the employee's manager.
pluralism
contrast error
resignation
behavior observation scales (BOS)
2. A resignation in which an employee chooses to resign without provocation from the employer.
computerized job analysis
characteristics model
consumer price index (CPI)
unencouraged resignation
3. An appraisal temporal error when the employee is compared to someone previously rated and not independently.
broadbanding
recency error
hot-stove approach
contrast error
4. Employees that are not from the home or host country.
third-country nationals
contributory pension plan
pay equity
Norris-La Guardia Act
5. The matching of people with future vacancies.
individualistic ethical decision
human resource planning
critical incident method
vertical career path
6. A problem in evaluation due to being compared to someone previously evaluated.
flextime
Supplemental unemployment benefits (SUBS)
Taft-Hartley Act (Labor Management Relations Act)
contrast effect
7. The combination of various appraisal systems to give the manager and employee the best view into the performance.
behavior observation scales (BOS)
360-degree appraisal
wage and salary survey
eustress
8. Measures the frequency of observed behavior.
behavior observation scales (BOS)
balance sheet approach
career path
point system
9. A written description of the basic tasks - duties - minimum required experience - and responsibilities required of an employee holding a particular job.
manager/supervisor appraisal
job description
job enrichment
training
10. Training designed to make people recognize and address their own prejudices.
protected classes
career path
diversity awareness training
behavioral performance appraisal method
11. Sexual harassment that is nonthreatening - but causes co-worker discomfort.
job simplification
Health Insurance Portability and Accountability Act (HIPAA)
inappropriate sexual harassment
401(k) savings plan
12. Voluntary or involuntary reductions in labor.
social contract ethical decision
Health Insurance Portability and Accountability Act (HIPAA)
Taft-Hartley Act (Labor Management Relations Act)
reductions-in-force (RIF)
13. Highly trained workers that are a group that perform interdependent tasks.
conventional moral development
vesting
self-directed team
job simplification
14. The act of returning to the country of origin after an international assignement.
horizontal career path
repatriation
Wagner Act (National Labor Relations Act)
hygiene factors
15. The need for achievement - recognition - responsibility - and growth; they both eliminate job dissatisfaction and stimulate motivation.
motivators
resignation
Uniformed Services Employment and Reemployment Act
absenteeism
16. A pension plan in which the main source of retirement funds today - some employers will match contributions to a certain percentage.
variable-interval reinforcement
401(k) savings plan
computerized job analysis
pay grades
17. A resignation suggested by the employer to the employee.
Age Discrimination in Employment Act
360-degree appraisal
ethnocentrism
encouraged resignation
18. A behavioral method that notes an unusual event that identifies superior or inferior performance by the employee.
behavioral performance appraisal method
succession planning
critical incident
pay equity
19. A decision based on existing norms.
functional job analysis (FJA)
Uniformed Services Employment and Reemployment Act
social contract ethical decision
self-directed team
20. An organization that is participatory in problem solving - improving - and increasing capabilities.
arbitrator
negative reinforcement
job evaluation
learning organization
21. A use of motivators to increase satisfaction.
job enrichment
tell and sell appraisal interview
partial reinforcement
job analysis
22. Rating based on having certain characteristics.
absenteeism
silver handshake
computerized job analysis
graphic rating scale
23. Harmful stress that accompanies a feeling of insecurity.
trait performance appraisal method
job ranking system
distress
justice ethical decision
24. A neutral third party that will make the binding decision between both parties.
esteem needs
workforce diversity
arbitrator
constructive discharge
25. Test that measure what a person can do right now.
internal selection
alternative resolution procedure (ARD)
active listening
achievement test
26. Bottom level of Maslow's hierarchy. Includes shelter - food - sleep - breaks - and compensation.
physiological needs
360-degree appraisal
structured interview
trait performance appraisal method
27. Sexual remarks or actions not targeted at a specific individual.
generalized sexual harassment
Material Safety Data Sheets (MSDS)
orientation
charge form
28. Leadership based on the control that management has over rewarding subordinates.
Health Maintenance Organization (HMO)
strategic planning
process improvement team
reward leadership
29. Withdrawal of a reward.
employment-at-will
extinction
retirement
authoritarian leadership type
30. Selection of the minority is less than 80 percent of the time - used as a rule of thumb in determining adverse impact.
leadership
subordinate appraisal
servant leader
four-fifths rule
31. 1947. Pro-business act created to counter the pro-labor Wagner Act by banning unfair practices of labor unions. Created the Federal Mediation and Conciliation Service (FMCS) to help resolve grievances.
quality circle
Taft-Hartley Act (Labor Management Relations Act)
unencouraged resignation
skill-based pay
32. Group assigned with improving quality.
affirmative action
authorization card
process improvement team
Occupational Safety and Health Act (OSHA)
33. Discipline based on corrective measures of increasing degree. Most commonly used. 1. Oral Warning 2. Written Warning 3. Suspension without Pay 4. Discharge
red circle rates
virtual team
progressive discipline
internal selection
34. 1963. Amendment to the Fair Labor Standards Act. No discrimination of pay - benefits - or pension based on gender.
Equal Pay Act
coercive leadership
development
whistleblowing
35. Teaching long-term skills.
learning organization
development
Taft-Hartley Act (Labor Management Relations Act)
defined contribution plan
36. Belief that one culture is superior to another.
ethnocentrism
ego strength
Older Workers Benefit Protection Act (OWBPA)
pay for performance standard
37. Identification of future candidates for future anticipated vacancies.
safety needs
trait performance appraisal method
management by objectives (MBO)
succession planning
38. Official discrimination complaint to Equal Employment Opportunity Commission (EEOC) - filled by employee.
employee involvement (EI) groups
hygiene factors
charge form
skill-based pay
39. A pension plan in which the amount is specific.
defined benefit plan
encouraged resignation
pay equity
equal employment opportunity (EEO) laws
40. Second level of Maslow's hierarchy. Includes security of body - employment - resources - morality - family - health - and posterity.
compressed workweek
safety needs
Immigration Reform and Control Act
job enrichment
41. A report companies with 100 or more employees must fill out annually to determine workforce composition.
Taft-Hartley Act (Labor Management Relations Act)
EEO-1 Report
job enrichment
orientation
42. Documents that contain the main information about hazardous material.
achievement test
job rotation
Long-term disability (LTD) insurance
Material Safety Data Sheets (MSDS)
43. Power based on individual expertise.
cross-functional team
balance sheet approach
referent power
expert power
44. Law that affects employers with one hundred or more employees and requires the employer to give advance notice of at least sixty days when a plant closing or mass layoff is planned.
recency error
legitimate leadership
Worker Adjustment and Restraining Notification (WARN)
employment-at-will
45. Encourages teamwork and knowledge transfer among employees.
Medical savings account (MSA)
development assignments
balanced scorecard (BSC)
distributional errors
46. Method of performance measurement based on managers' records of specific examples of the employee acting in ways that are either effective or ineffective.
voluntary protection program (VPP)
stretch goal
structured interview
critical incident method
47. A decision based on total impartiality.
cash compensation
host country nationals
justice ethical decision
whistleblowing
48. The survey of the wages paid to employees with similar skill sets in a labor market. The Bureau of Labor Statistics publishes a reliable one.
functional job analysis (FJA)
discipline
wage and salary survey
cash compensation
49. Defining the characteristics that the organization feels would be a good fit for the vacancies. To recruit - an organization must conduct job analysis - provide a job description - and give job specification.
alternative resolution procedure (ARD)
training
recruiting
burnout
50. Employment at home while communicating with the workplace by phone or fax or modem
recency error
adverse impact
telecommuting
justice ethical decision