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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Power based on individual expertise.
expert power
Norris-La Guardia Act
career plateauing
functional job analysis (FJA)
2. 1931. Required federal contracts for construction to specify minimum wage for workers.
coercive leadership
social contract ethical decision
servant leader
Davis-Bacon Act
3. Law that affects employers with one hundred or more employees and requires the employer to give advance notice of at least sixty days when a plant closing or mass layoff is planned.
Consolidated Omnibus Budget Reconciliation Act (COBRA)
Worker Adjustment and Restraining Notification (WARN)
Equal Employment Opportunity Act
voluntary protection program (VPP)
4. Listening to understand without judgment.
active listening
pay for performance standard
preconventional moral development
expatriates
5. RIF that is composed of lay-offs - either across the board or through company reorganization that result in fewer available positions.
encouraged resignation
involuntary reduction
constructive discharge
mixed-standard rating scale
6. Job evaluation based on classification of jobs in groups of predetermined wage grades. This is what the federal government uses.
job classification system
self-actualization
job analysis
Landrum-Griffin Act
7. Method that determines the relative worth of jobs.
adverse impact
job evaluation
halo effect
social contract ethical decision
8. A concept Richard Hackman and Greg Oldham formulated after researching job design - focusing on three main parts: core job dimensions - critical psychological states - and employee growth need.
characteristics model
401(k) savings plan
peer appraisal
Material Safety Data Sheets (MSDS)
9. Hands-off approach over all decision-making without any further involvement unless asked to participate.
Wagner Act (National Labor Relations Act)
Norris-La Guardia Act
absenteeism
laissez-faire leadership type
10. Test that measure what a person can do right now.
achievement test
job classification system
job enrichment
pay equity
11. Measures what a person is capable of learning.
virtual team
peer appraisal
aptitude tests
eustress
12. Belief that one culture is superior to another.
Equal Employment Opportunity Act
ethnocentrism
informal factors
esteem needs
13. Group assigned with improving quality.
horizontal career path
process improvement team
productivity
job enlargement
14. A career path that is not sequentially interdependent but each of the jobs in the arrangement must be completed before one can advance to the next higher level.
vesting
salary pay
Walsh-Healy Act
horizontal career path
15. Payment rates above the pay range.
red circle rates
accountability
cafeteria plans
OSHA form 300
16. When every desired behavior is reinforced; effective when the behavior is new.
continuous reinforcement
coercive leadership
flextime
Bona Fide Occupational Qualification (BFOQ)
17. 1938. Provided basic pay structure for workers. Those that have to be paid are non-exempt and must be paid at least the minimum wage. Those who hold executive or managerial positions are exempt.
constructive discharge
structured interview
servant leader
Fair Labor Standards Act (FLSA)
18. Union must represent union and nonunion members equally.
fair representation
peer appraisal
four-fifths rule
Consolidated Omnibus Budget Reconciliation Act (COBRA)
19. 1972. Extended Civil Rights Title VII to government workers.
cafeteria plans
Walsh-Healy Act
internal selection
Equal Employment Opportunity Act
20. Measures the frequency of observed behavior.
cash balance pension plan
voluntary protection program (VPP)
burnout
behavior observation scales (BOS)
21. 1935. Referred to as the Magna Carta of Labor. Guarantees the right to form labor movements.
Wagner Act (National Labor Relations Act)
360-degree appraisal
informal factors
salary pay
22. Host country natives that are employees. Usually is shifted to because it is cheaper - gives a good impression on locals - and no adjustment to culture.
voluntary reduction
OSHA form 300
host country nationals
quality circle
23. Voluntary or involuntary reductions in labor.
pay secrecy
authoritarian leadership type
vesting
reductions-in-force (RIF)
24. A leader who motivates people to transcend their personal interests for the good of the group; characterized by the ability to bring innovation.
discipline
transformational leader
ethnocentrism
Employee Retirement Income Security Act (ERISA)
25. Highest level of sexual harassment and would result in a punishable act under the law.
criminal sexual harassment
eustress
workforce diversity
human resource information system
26. Measure the extent which someone has characteristics. Relatively inexpensive - but high potential for errors - and not useful in allocating rewards or promotions.
employee involvement (EI) groups
trait performance appraisal method
Age Discrimination in Employment Act
career path
27. Removal of something unpleasant for desire behavior.
inappropriate sexual harassment
negative reinforcement
tell and sell appraisal interview
human resource planning
28. Rewards according to random times. Results in moderately high and stable performance.
variable-interval reinforcement
resignation
structured interview
hot-stove approach
29. The rater checks statements on a list that he believes are characteristic of the employee.
error of central tendency
charge form
Taft-Hartley Act (Labor Management Relations Act)
behavior checklist
30. An organization that is participatory in problem solving - improving - and increasing capabilities.
diversity awareness training
voluntary reduction
results performance appraisal method
learning organization
31. Employees that are not from the home or host country.
telecommuting
third-country nationals
job sharing
ethnorelativism
32. An appraisal error based on biases of how the information is selected - evaluated - or organized.
customer appraisal
temporal errors
servant leader
Railway Labor Act
33. A group of 6-12 that meet regularly to discuss organizational issues.
legitimate leadership
selection
quality circle
individualistic ethical decision
34. Advancing to the next level in the minimum time required in the current position.
critical incident
fast tracking
contrast effect
laissez-faire leadership type
35. 1932. Labor legislation that outlawed 'yellow dog' contracts and forbade federal courts from issuing injunctions to restrain strikes - boycotts - and peaceful picketing.
behavior checklist
whistleblowing
Norris-La Guardia Act
behaviorally anchored rating scale (BARS)
36. Includes hourly wages - salaries - and bonuses.
cash compensation
tell and listen appraisal interview
repatriation
stretch goal
37. A neutral third party that will make the binding decision between both parties.
Pregnancy Discrimination Act
arbitrator
functional job analysis (FJA)
Executive Order 11246
38. Method of performance measurement based on managers' records of specific examples of the employee acting in ways that are either effective or ineffective.
manager/supervisor appraisal
critical incident method
transformational leader
absenteeism
39. 1974. Main federal legislation responsible for controlling employee benefit and retirement plans.
cash balance pension plan
Employee Retirement Income Security Act (ERISA)
succession planning
Material Safety Data Sheets (MSDS)
40. Focus on the employee's achievements; less subjective - acceptable for employees and supervisors - link individual performance with organizational goals - encourage goal setting - and are good for reward and promotion decisions. However - time consum
salary pay
unstructured interview
results performance appraisal method
informal factors
41. Unpaid union official that represents the employees when dealing with management.
human resource planning
union steward
contrast effect
Medical savings account (MSA)
42. An appraisal temporal error when the evaluation is based upon the employee's most recent behavior.
recency error
manager/supervisor appraisal
social needs
wage and salary survey
43. Includes the social environment of the workplace and informal work groups.
selection
informal factors
referent power
trait performance appraisal method
44. Purposeful discrimination.
aptitude tests
peer appraisal
pay equity
disparate treatment
45. A program that encourages employers to go beyond the minimum requirements outlined by OSHA. It includes three: 1. Star 2. Merit 3. Demonstration
Health Maintenance Organization (HMO)
mixed-standard rating scale
servant leader
voluntary protection program (VPP)
46. Right for an employer to terminate an employee for no reason and for the employee to resign for the same.
restricted policy
encouraged resignation
positive discipline
employment-at-will
47. The oldest and simplest job evaluation that is based on grouping the jobs based on their relative worth to one another; can only be used on a small number of jobs.
Preferred Provider Organization (PPO)
job ranking system
stretch goal
workforce diversity
48. 194-point questionnaire with five-point scale to determine the degree in which tasks are performed.
position analysis questionnaire (PAQ)
physiological needs
Executive Order 11246
forced-choice
49. Positive stress that makes some strive to accomplish something.
unencouraged resignation
eustress
positive reinforcement
utilitarian ethical decision
50. 1963. Amendment to the Fair Labor Standards Act. No discrimination of pay - benefits - or pension based on gender.
variable-interval reinforcement
Equal Pay Act
critical incident method
motivators