Test your basic knowledge |

DSST Human Resource Management

Subjects : dsst, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Test that measure what a person can do right now.






2. Insurance that pays for nursing homes and medical-related costs to old age and illness.






3. Performance appraisal by an employee of their superior. Usually evaluates on leadership - oral communication - delegation of authority - coordination of team efforts - and interest in subordinates.






4. Developed in response to a majority dominating the workforce.






5. An integrated knowledge within an organization that sets it out from the competition.






6. The oldest and simplest job evaluation that is based on grouping the jobs based on their relative worth to one another; can only be used on a small number of jobs.






7. Withdrawal of a reward.






8. Power based on individual expertise.






9. The working conditions - pay - company policies - and interpersonal relationships; they help eliminate job satisfaction - but do not motivate the employee according to the two-factor theory.






10. 1986. Used to control the hiring - recruiting - or referring of people not eligible to work in the US. Uses the form I-9.






11. Rewards according to random times. Results in moderately high and stable performance.






12. An appraisal temporal error when the evaluation is based upon the employee's most recent behavior.






13. The rater checks statements on a list that he believes are characteristic of the employee.






14. Test used by courts to assess merits of prima facie case of disparate treatment when lacking evidence - requires plaintiff to show he: 1. belongs to protected group -2. has applied and is qualified - 3. was rejected despite qualifications - and 4. th






15. Highest level of sexual harassment and would result in a punishable act under the law.






16. Teaching short-term skills. May be 'on-the-job' or 'off-the-job'.






17. Belief that things happen due to their own responsibility.






18. A group with mix of specialists that are assigned rather than voluntary membership.






19. Employment at home while communicating with the workplace by phone or fax or modem






20. Evidence suggesting selection precludes members from protected classes.






21. Rewards according to a specific time interval. Results in average and irregular performance.






22. A program that encourages employers to go beyond the minimum requirements outlined by OSHA. It includes three: 1. Star 2. Merit 3. Demonstration






23. A procedural document designed by the federal government to assist in hiring - promotion - transfer - demotion - dismissal - and referrals.






24. Listening to understand without judgment.






25. Giving something unpleasant for an undesired behavior.






26. The ability to influence people to achieve goals for the organization.






27. Rejection of a higher percentage of protected classes for employment; unintentional discrimination.






28. Encourages teamwork and knowledge transfer among employees.






29. Performance appraisal done by fellow employees - usually combined by the manager into a single profile for use. May be the most accurate - but not used due to popularity copntests.






30. Long-term(5 years +) planning reserved for the highest levels of management.






31. Binding document with terms or conditions or rules.






32. The matching of people with future vacancies.






33. A group of people that rely primarily or exclusively on electronic forms of communication to work together in accomplishing goals.






34. A process to make the job more complex to improve the level of boredom of an oversimplified job.






35. Team formed to solve a major organizational issue.






36. Hands-off approach over all decision-making without any further involvement unless asked to participate.






37. An situation in which an employer makes work life so difficult for the employee that they have no choice but to resign.






38. An interview that places the applicant in a simulated high stress setting to interview the candidate.






39. Guarantee of benefits - especially in pension plans.






40. Group specifically to provide a new product or service.






41. Sexual harassment that is nonthreatening - but causes co-worker discomfort.






42. An appraisal distributional error where the rater is reluctant to give high or low marks.






43. An intent to resign from a company that is typically expressed in written communication to the employee's manager.






44. Compensation tied to a reward for effort and performance.






45. Characterized by dictatorship that dismisses input from team members; decides the term of tasks and who will perform the work to be done.






46. Group assigned with improving quality.






47. Reward given for desired behavior.






48. Discipline based on corrective measures of increasing degree. Most commonly used. 1. Oral Warning 2. Written Warning 3. Suspension without Pay 4. Discharge






49. Union must represent union and nonunion members equally.






50. Organization of healthcare professionals that provide services on a prepaid basis; seen as lower quality to the employee.