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Test your basic knowledge |
DSST Human Resource Management
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Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Characterized by an open-line communication between workers and management; values team-input - and facilitates group cooperation without being overly active within the group.
democratic leadership type
forced-choice
solicitation sexual harassment
whistleblowing
2. 1932. Labor legislation that outlawed 'yellow dog' contracts and forbade federal courts from issuing injunctions to restrain strikes - boycotts - and peaceful picketing.
external locus
solicitation sexual harassment
Norris-La Guardia Act
Long-term disability (LTD) insurance
3. Law that affects employers with one hundred or more employees and requires the employer to give advance notice of at least sixty days when a plant closing or mass layoff is planned.
Worker Adjustment and Restraining Notification (WARN)
progressive discipline
coercive leadership
pay equity
4. The ability to influence people to achieve goals for the organization.
extinction
Bona Fide Occupational Qualification (BFOQ)
Uniform Guidelines on Employee Selection Procedures
leadership
5. An intent to resign from a company that is typically expressed in written communication to the employee's manager.
resignation
behaviorally anchored rating scale (BARS)
defined contribution plan
stretch goal
6. Withdrawal of a reward.
solicitation sexual harassment
selection
ethnorelativism
extinction
7. Rewards according to a random number of behaviors. Results in very high performance.
cash compensation
whistleblowing
punishment
variable-ratio reinforcement
8. Focus on the employee's achievements; less subjective - acceptable for employees and supervisors - link individual performance with organizational goals - encourage goal setting - and are good for reward and promotion decisions. However - time consum
Clayton Act
four-fifths rule
results performance appraisal method
Equal Employment Opportunity Act
9. Seeking to minimize ethnocentrism and moving toward pluralism and ethnorelativism.
conventional moral development
managing workforce diversity
Older Workers Benefit Protection Act (OWBPA)
strategic diversity management
10. Belief that things happen due to luck or chance.
job analysis
red circle rates
stretch goal
external locus
11. The on-the-job method of development for new employees. May be formal or informal.
informal factors
Norris-La Guardia Act
succession planning
orientation
12. 1970. A law passed to attempt to reduce workplace injuries and illnesses. It's general area of responsibility are: 1.General Industry 2. Maritime 3. Construction 4. Agriculture
pay secrecy
transactional leader
peer appraisal
Occupational Safety and Health Act (OSHA)
13. A pension plan in which the main source of retirement funds today - some employers will match contributions to a certain percentage.
ethnorelativism
ego strength
training
401(k) savings plan
14. Evaluating self - considering one's own strengths and weaknesses. Best used for developmental purposes.
progressive discipline
self-appraisal
Supplemental unemployment benefits (SUBS)
leadership
15. 1931. Required federal contracts for construction to specify minimum wage for workers.
Davis-Bacon Act
punishment
retirement
wage and salary survey
16. Defining the characteristics that the organization feels would be a good fit for the vacancies. To recruit - an organization must conduct job analysis - provide a job description - and give job specification.
results performance appraisal method
recruiting
Bona Fide Occupational Qualification (BFOQ)
Health Maintenance Organization (HMO)
17. Employees that are not from the home or host country.
third-country nationals
preconventional moral development
Civil Rights Act
results performance appraisal method
18. 1974. Main federal legislation responsible for controlling employee benefit and retirement plans.
cafeteria plans
transactional leader
pay for performance standard
Employee Retirement Income Security Act (ERISA)
19. Removal of something unpleasant for desire behavior.
encouraged resignation
noncontributory pension plan
development
negative reinforcement
20. An early retirement incentive in a form of a cash bonus or increased pension.
four-fifths rule
Uniformed Services Employment and Reemployment Act
trait performance appraisal method
silver handshake
21. Second level of Maslow's hierarchy. Includes security of body - employment - resources - morality - family - health - and posterity.
safety needs
Medical savings account (MSA)
whistleblowing
laissez-faire leadership type
22. Systems that provide data for Human Resource control and decision making.
Pregnancy Discrimination Act
encouraged resignation
manager/supervisor appraisal
human resource information system
23. Includes other employee benefits - such as health insurance - pension contributions - tuition reimbursement - and legal assistance programs.
customer appraisal
diversity awareness training
esteem needs
non-cash compensation
24. Understanding the duties of the job.
EEO-1 Report
job analysis
competence based pay
Taft-Hartley Act (Labor Management Relations Act)
25. Two part-time employees share one full time position.
job sharing
eustress
cross-functional team
selection
26. Performance appraisal that recognizes team accomplishement instead of individual performance - used by companies with a strong total quality management (TQM) emphasis.
team appraisal
OSHA form 300
distress
similar to me error
27. An appraisal error involving groups of ratings given to employees.
distributional errors
skill-based pay
informal factors
fixed-interval reinforcement
28. Basic individual beliefs about right and wrong.
values
Pregnancy Discrimination Act
position analysis questionnaire (PAQ)
positive discipline
29. An interview based on a set group of questions so to be compared answers across all candidates. Questions are asked based on job knowledge - job simulation - situational - and work willingness.
structured interview
stress interview
encouraged resignation
diversity awareness training
30. The curve in the scattergram that identifies the worth of jobs and wages.
quality circle
external locus
informal factors
wage curve
31. Positive stress that makes some strive to accomplish something.
mixed-standard rating scale
eustress
Employee Retirement Income Security Act (ERISA)
job ranking system
32. The working conditions - pay - company policies - and interpersonal relationships; they help eliminate job satisfaction - but do not motivate the employee according to the two-factor theory.
justice ethical decision
piecework pay
hygiene factors
job sharing
33. Groups of employees who meet to resolve problems and improve the organization.
unstructured interview
employee involvement (EI) groups
job enrichment
hourly pay
34. A form in which accidents that cause death - illness - or injury in the workplace are recorded.
OSHA form 300
transformational leader
Taft-Hartley Act (Labor Management Relations Act)
Davis-Bacon Act
35. Rating based on comparison than a standard.
mixed-standard rating scale
individualistic ethical decision
graphic rating scale
charge form
36. Performance appraisal that seeks evaluation from internal and external customers.
human resource information system
halo effect
customer appraisal
adverse impact
37. Cost of living that measures the average prices of products and services over time.
inappropriate sexual harassment
consumer price index (CPI)
silver handshake
piecework pay
38. Rates performance of employee achievement of goals set by manager and the employee.
management by objectives (MBO)
Long-term disability (LTD) insurance
union steward
positive reinforcement
39. Strength of person's convictions. The higher it is - the more likely one will follow what they believe is ethical in lieu of following unethical impulses.
aptitude tests
charge form
ego strength
position analysis questionnaire (PAQ)
40. A pay attached to acquiring new knowledge or skills.
self-actualization
mixed-standard rating scale
skill-based pay
Medical savings account (MSA)
41. The need for achievement - recognition - responsibility - and growth; they both eliminate job dissatisfaction and stimulate motivation.
motivators
fixed-interval reinforcement
defined contribution plan
contrast effect
42. Leadership based on the control that management has over punishing subordinates.
eustress
non-cash compensation
coercive leadership
hot-stove approach
43. 1935. Referred to as the Magna Carta of Labor. Guarantees the right to form labor movements.
vesting
Wagner Act (National Labor Relations Act)
Family and Medical Leave Act (FMLA)
human resource planning
44. Act that provides individuals and dependents who may lose medical coverage with opportunity to pay to continue coverage.
Consolidated Omnibus Budget Reconciliation Act (COBRA)
selection
project team
development assignments
45. A concept Richard Hackman and Greg Oldham formulated after researching job design - focusing on three main parts: core job dimensions - critical psychological states - and employee growth need.
Health Maintenance Organization (HMO)
error of leniency or strictness
characteristics model
absenteeism
46. An extremely hard goal - but not impossible to reach.
telecommuting
continuous reinforcement
stretch goal
reward leadership
47. A resignation in which an employee chooses to resign without provocation from the employer.
unencouraged resignation
Employee Retirement Income Security Act (ERISA)
social needs
variable-ratio reinforcement
48. Sexual harassment that uses rewards; potential for criminal prosecution.
telecommuting
solicitation sexual harassment
Immigration Reform and Control Act
behavioral performance appraisal method
49. An appraisal distributional error where the appraiser gives their employees unusually high or low marks.
error of leniency or strictness
Civil Rights Act
variable-ratio reinforcement
computerized job analysis
50. How an employee perceives his compensation relative to others within the organization.
pay equity
social needs
tell and listen appraisal interview
strategic diversity management