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DSST Human Resource Management
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Subjects
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dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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study here
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Developed in response to a majority dominating the workforce.
affirmative action
values
hygiene factors
tell and listen appraisal interview
2. Union must represent union and nonunion members equally.
Fair Labor Standards Act (FLSA)
preconventional moral development
fair representation
compressed workweek
3. An appraisal error involving groups of ratings given to employees.
Civil Rights Act
Family and Medical Leave Act (FMLA)
distributional errors
position analysis questionnaire (PAQ)
4. Removal of something unpleasant for desire behavior.
justice ethical decision
customer appraisal
negative reinforcement
job analysis
5. Positive stress that makes some strive to accomplish something.
critical incident
eustress
error of leniency or strictness
trancenders
6. Two part-time employees share one full time position.
Material Safety Data Sheets (MSDS)
defined benefit plan
characteristics model
job sharing
7. Performance appraisal done by fellow employees - usually combined by the manager into a single profile for use. May be the most accurate - but not used due to popularity copntests.
peer appraisal
involuntary reduction
democratic leadership type
graphic rating scale
8. Involves determining the type and number of individuals needed to get the job done.
job description
factor comparison system
Pregnancy Discrimination Act
job analysis
9. Belief that one culture is superior to another.
behaviorally anchored rating scale (BARS)
ethnocentrism
encouraged resignation
peer appraisal
10. A form in which accidents that cause death - illness - or injury in the workplace are recorded.
Worker Adjustment and Restraining Notification (WARN)
human resource information system
OSHA form 300
strategic planning
11. A decision based on existing norms.
manager/supervisor appraisal
wage and salary survey
Society for Human Resource Management
social contract ethical decision
12. Bottom level of Maslow's hierarchy. Includes shelter - food - sleep - breaks - and compensation.
discipline
job evaluation
physiological needs
extinction
13. A process to make the job more complex to improve the level of boredom of an oversimplified job.
Material Safety Data Sheets (MSDS)
laissez-faire leadership type
achievement test
job enlargement
14. An interview based on a set group of questions so to be compared answers across all candidates. Questions are asked based on job knowledge - job simulation - situational - and work willingness.
McDonnell Douglas Test
non-cash compensation
structured interview
characteristics model
15. 1935. Referred to as the Magna Carta of Labor. Guarantees the right to form labor movements.
internal locus
Wagner Act (National Labor Relations Act)
job enrichment
tell and listen appraisal interview
16. The knowledge - skills - and abilities required for the job.
human resource planning
unencouraged resignation
reward leadership
job specifications
17. Collapses traditional salary grades into a few wide bands and helps eliminate obsession with grades and gives management an enhanced ability to reward on performance.
ethnorelativism
hygiene factors
trancenders
broadbanding
18. An early retirement incentive in a form of a cash bonus or increased pension.
Worker Adjustment and Restraining Notification (WARN)
silver handshake
employee involvement (EI) groups
Taft-Hartley Act (Labor Management Relations Act)
19. Requires the rater to choose from statements that best describe the employee's output.
expatriates
pay for performance standard
forced-choice
position analysis questionnaire (PAQ)
20. Harassment based on employment decisions; an economic or position consequence for noncompliance.
functional job analysis (FJA)
quid pro quo harassment
balance sheet approach
Society for Human Resource Management
21. Performance appraisal that recognizes team accomplishement instead of individual performance - used by companies with a strong total quality management (TQM) emphasis.
four-fifths rule
punishment
team appraisal
development
22. Breeds mistrust in the workplace; fairly excepted practice in private industry.
Railway Labor Act
job evaluation
career plateauing
pay secrecy
23. A leader that has an ability to motivate employees to go beyond expectations; less predictable than transactional and embrace new ideas. Charismatic leaders are visionaries; they try to get others to see a better future and their participation in it.
McDonnell Douglas Test
wage curve
charismatic leader
contrast effect
24. 1926. Required employers to collectively bargain with unions. In 1936 - amended to include airlines.
Age Discrimination in Employment Act
ethnocentrism
Railway Labor Act
fixed-interval reinforcement
25. An extremely hard goal - but not impossible to reach.
conventional moral development
stretch goal
charge form
job rotation
26. Unpaid union official that represents the employees when dealing with management.
authoritarian leadership type
inappropriate sexual harassment
union steward
partial reinforcement
27. Test used by courts to assess merits of prima facie case of disparate treatment when lacking evidence - requires plaintiff to show he: 1. belongs to protected group -2. has applied and is qualified - 3. was rejected despite qualifications - and 4. th
Immigration Reform and Control Act
hourly pay
halo effect
McDonnell Douglas Test
28. Payment rates above the pay range.
Health Insurance Portability and Accountability Act (HIPAA)
informal factors
red circle rates
progressive discipline
29. Strength of person's convictions. The higher it is - the more likely one will follow what they believe is ethical in lieu of following unethical impulses.
ego strength
charismatic leader
involuntary reduction
motivators
30. A pay attached to acquiring new knowledge or skills.
job ranking system
social needs
productivity
skill-based pay
31. Power derived from the degree in which one is admired and people want to emulate them.
preconventional moral development
host country nationals
solicitation sexual harassment
referent power
32. An attempt by the employer to alter the behavior of the employee by persuasion and motivational incentives.
Taft-Hartley Act (Labor Management Relations Act)
managing workforce diversity
Executive Order 11246
tell and sell appraisal interview
33. Only suitable defense against discrimination; postulates that age - religion - sex - or nationality is an actual qualification for the job. It does NOT cover race or color.
Bona Fide Occupational Qualification (BFOQ)
employee involvement (EI) groups
pay equity
defined contribution plan
34. Sexual harassment that is nonthreatening - but causes co-worker discomfort.
motivators
progressive discipline
Clayton Act
inappropriate sexual harassment
35. Helps manager translate measurement framework from strategic to operational goals.
vesting
360-degree appraisal
balanced scorecard (BSC)
stretch goal
36. Sexual harassment that uses rewards; potential for criminal prosecution.
solicitation sexual harassment
cash balance pension plan
cash compensation
protected classes
37. Characterized by an open-line communication between workers and management; values team-input - and facilitates group cooperation without being overly active within the group.
Uniformed Services Employment and Reemployment Act
esteem needs
union steward
democratic leadership type
38. The survey of the wages paid to employees with similar skill sets in a labor market. The Bureau of Labor Statistics publishes a reliable one.
Uniformed Services Employment and Reemployment Act
unencouraged resignation
arbitrator
wage and salary survey
39. Voluntary or involuntary reductions in labor.
reductions-in-force (RIF)
hourly pay
trancenders
trait performance appraisal method
40. An appraisal error based on biases of how the information is selected - evaluated - or organized.
host country nationals
temporal errors
Material Safety Data Sheets (MSDS)
tell and sell appraisal interview
41. Identification of future candidates for future anticipated vacancies.
reward leadership
Health Maintenance Organization (HMO)
succession planning
selection
42. The number of days in the work week is shortened and the hours per day are longer.
compressed workweek
internal selection
criminal sexual harassment
diversity awareness training
43. Understanding the duties of the job.
Family and Medical Leave Act (FMLA)
job analysis
punishment
Executive Order 11246
44. Includes hourly wages - salaries - and bonuses.
horizontal career path
behavioral performance appraisal method
401(k) savings plan
cash compensation
45. Right for an employer to terminate an employee for no reason and for the employee to resign for the same.
employment-at-will
job enlargement
factor comparison system
succession planning
46. Listening to understand without judgment.
moral rights ethical decision
Health Maintenance Organization (HMO)
partial reinforcement
active listening
47. Withdrawal of a reward.
extinction
self-actualization
internal locus
Material Safety Data Sheets (MSDS)
48. Sexual remarks or actions not targeted at a specific individual.
noncontributory pension plan
generalized sexual harassment
safety needs
Wagner Act (National Labor Relations Act)
49. 1972. Extended Civil Rights Title VII to government workers.
aptitude tests
forced-choice
behavior observation scales (BOS)
Equal Employment Opportunity Act
50. Highest level of sexual harassment and would result in a punishable act under the law.
coercive leadership
criminal sexual harassment
laissez-faire leadership type
Preferred Provider Organization (PPO)
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