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DSST Human Resource Management
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Subjects
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dsst
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business-skills
Instructions:
Answer 50 questions in 15 minutes.
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study here
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Rejection of a higher percentage of protected classes for employment; unintentional discrimination.
adverse impact
critical incident method
Uniformed Services Employment and Reemployment Act
locus control
2. Belief that one culture is superior to another.
criminal sexual harassment
ethnocentrism
servant leader
variable-interval reinforcement
3. Minorities in the workplace.
self-actualization
401(k) savings plan
job enrichment
protected classes
4. Listening to understand without judgment.
third-country nationals
external locus
job enrichment
active listening
5. A form in which accidents that cause death - illness - or injury in the workplace are recorded.
moral rights ethical decision
pay for performance standard
OSHA form 300
contrast error
6. Focus on the employee's achievements; less subjective - acceptable for employees and supervisors - link individual performance with organizational goals - encourage goal setting - and are good for reward and promotion decisions. However - time consum
authoritarian leadership type
variable-interval reinforcement
results performance appraisal method
pay grades
7. A process to make the job more complex to improve the level of boredom of an oversimplified job.
job enlargement
flextime
Equal Pay Act
recency error
8. Quantitative job evaluation that determines the value based on the points assigned to it; uses the point manual.
charismatic leader
point system
pay grades
graphic rating scale
9. Includes other employee benefits - such as health insurance - pension contributions - tuition reimbursement - and legal assistance programs.
protected classes
laissez-faire leadership type
non-cash compensation
position analysis questionnaire (PAQ)
10. Rewards after a specific number of desired behaviors. Results in high or stable performance.
job enrichment
consumer price index (CPI)
fixed-ratio reinforcement
job analysis
11. Only suitable defense against discrimination; postulates that age - religion - sex - or nationality is an actual qualification for the job. It does NOT cover race or color.
Bona Fide Occupational Qualification (BFOQ)
taskforce team
contrast effect
voluntary protection program (VPP)
12. Act that amended age discrimination in employment to include all employee benefits; also provided terminated employees with time to consider group termination or retirement programs and consult an attorney.
behavior observation scales (BOS)
Equal Employment Opportunity Act
social needs
Older Workers Benefit Protection Act (OWBPA)
13. Reporting criminal activity to the government.
halo effect
manager/supervisor appraisal
Clayton Act
whistleblowing
14. A career path that is hiearchical in nature and consists of interdependent sequential jobs.
selection
defined contribution plan
alternative resolution procedure (ARD)
vertical career path
15. A method that evaluates based on: 1. Knowledge 2. Accountability 3. Mental Activity (KAMA)
Hay profile method
customer appraisal
peer appraisal
inappropriate sexual harassment
16. Unpaid union official that represents the employees when dealing with management.
factor comparison system
constructive discharge
cafeteria plans
union steward
17. The curve in the scattergram that identifies the worth of jobs and wages.
wage curve
Older Workers Benefit Protection Act (OWBPA)
strategic diversity management
fixed-interval reinforcement
18. Hiring through searching and evaluating internal job postings and existing employee files.
disparate treatment
silver handshake
resignation
internal selection
19. A decision based on the principle that the behavior that causes the greatest good for the most is ethical.
distributional errors
competence based pay
temporal errors
utilitarian ethical decision
20. Identification of future candidates for future anticipated vacancies.
business ethics
succession planning
factor comparison system
Uniformed Services Employment and Reemployment Act
21. An employer-created fund for laid off employees to draw from on top of unemployment benefits.
unstructured interview
Supplemental unemployment benefits (SUBS)
conventional moral development
Older Workers Benefit Protection Act (OWBPA)
22. An appraisal error involving groups of ratings given to employees.
results performance appraisal method
internal selection
distributional errors
noncontributory pension plan
23. Sexual harassment that uses rewards; potential for criminal prosecution.
internal locus
Employee assistance programs (EAP)
coercive leadership
solicitation sexual harassment
24. 1935. Referred to as the Magna Carta of Labor. Guarantees the right to form labor movements.
coercive sexual harassment
subordinate appraisal
resignation
Wagner Act (National Labor Relations Act)
25. Seeking to minimize ethnocentrism and moving toward pluralism and ethnorelativism.
critical incident
mixed-standard rating scale
inappropriate sexual harassment
managing workforce diversity
26. Fourth level of Maslow's hierarchy. Includes self-esteem - confidence - achievement - respect of and by others.
McDonnell Douglas Test
Occupational Safety and Health Act (OSHA)
telecommuting
esteem needs
27. 1970. A law passed to attempt to reduce workplace injuries and illnesses. It's general area of responsibility are: 1.General Industry 2. Maritime 3. Construction 4. Agriculture
computerized job analysis
four-fifths rule
negative reinforcement
Occupational Safety and Health Act (OSHA)
28. Union must represent union and nonunion members equally.
fair representation
cross-functional team
tell and sell appraisal interview
motivators
29. Requires the rater to choose from statements that best describe the employee's output.
similar to me error
forced-choice
pay secrecy
distress
30. 1972. Extended Civil Rights Title VII to government workers.
McDonnell Douglas Test
arbitrator
defined benefit plan
Equal Employment Opportunity Act
31. A pension plan in which the amount is specific.
defined benefit plan
job enrichment
taskforce team
charismatic leader
32. A problem in evaluation due to being compared to someone previously evaluated.
human resource information system
vesting
fair representation
contrast effect
33. Selection of the minority is less than 80 percent of the time - used as a rule of thumb in determining adverse impact.
four-fifths rule
core competencies
authorization card
retirement
34. Compensation tied to a reward for effort and performance.
Supplemental unemployment benefits (SUBS)
pay for performance standard
job simplification
Norris-La Guardia Act
35. A method of moving the employee to different jobs for variety - designed to prevent boredom of repetitive tasks.
restricted policy
business ethics
job rotation
contrast effect
36. Second level of Maslow's hierarchy. Includes security of body - employment - resources - morality - family - health - and posterity.
safety needs
job classification system
Americans with Disabilities Act (ADA)
team appraisal
37. Rating based on comparison than a standard.
forced-choice
mixed-standard rating scale
customer appraisal
job enrichment
38. Performance appraisal by an employee of their superior. Usually evaluates on leadership - oral communication - delegation of authority - coordination of team efforts - and interest in subordinates.
subordinate appraisal
taskforce team
employee involvement (EI) groups
equal employment opportunity (EEO) laws
39. An interview that may have no format at all or have open ended questions - but makes it difficult to compare candidates.
Taft-Hartley Act (Labor Management Relations Act)
unstructured interview
Davis-Bacon Act
Family and Medical Leave Act (FMLA)
40. An organization that is participatory in problem solving - improving - and increasing capabilities.
results performance appraisal method
hourly pay
piecework pay
learning organization
41. Systems that provide data for Human Resource control and decision making.
human resource information system
401(k) savings plan
non-cash compensation
variable-ratio reinforcement
42. Groups of employees who meet to resolve problems and improve the organization.
charge form
social contract ethical decision
employee involvement (EI) groups
host country nationals
43. An organization that has generated a list of recommendation for executing an effective diversity initiative.
Society for Human Resource Management
active listening
peer appraisal
locus control
44. 1964 - amended in 1972 - 1991 - and 1994. Broadest and most significant law affecting employment opportunity rights.
servant leader
Health Insurance Portability and Accountability Act (HIPAA)
Civil Rights Act
Employee Retirement Income Security Act (ERISA)
45. The combination of various appraisal systems to give the manager and employee the best view into the performance.
360-degree appraisal
Immigration Reform and Control Act
positive reinforcement
variable-interval reinforcement
46. A decision based on existing norms.
Davis-Bacon Act
variable-ratio reinforcement
social contract ethical decision
charge form
47. 1993. Applies to employers with fifty or more employees. Paternal and maternal leave covered under this act.
defined benefit plan
host country nationals
Family and Medical Leave Act (FMLA)
authorization card
48. Act that provides individuals and dependents who may lose medical coverage with opportunity to pay to continue coverage.
punishment
Consolidated Omnibus Budget Reconciliation Act (COBRA)
Civil Rights Act
Occupational Safety and Health Act (OSHA)
49. The third level of moral development in which people make decisions based on internalized principles - beliefs - and values. A characteristic of managers that encourage to think for themselves and engage in moral reasoning.
postconventional moral development
business ethics
OSHA form 300
job ranking system
50. A trait method that requires the rater to describe the employee's performance in a statement.; fairly subjective and reliant on the manager's ability to write effective statements.
balance sheet approach
essay
job enlargement
Preferred Provider Organization (PPO)
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