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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Includes the social environment of the workplace and informal work groups.
informal factors
salary pay
aptitude tests
variable-ratio reinforcement
2. 1972. Extended Civil Rights Title VII to government workers.
job specifications
Equal Employment Opportunity Act
Taft-Hartley Act (Labor Management Relations Act)
behavioral performance appraisal method
3. A decision based on the principle that the behavior that causes the greatest good for the most is ethical.
recency error
utilitarian ethical decision
360-degree appraisal
charge form
4. Belief that things happen due to their own responsibility.
union steward
learning organization
internal locus
pay secrecy
5. Rewards according to a specific time interval. Results in average and irregular performance.
fixed-interval reinforcement
safety needs
critical incident
moral rights ethical decision
6. Payment rates above the pay range.
red circle rates
punishment
factor comparison system
four-fifths rule
7. A decision that considers humanity's fundamental rights.
moral rights ethical decision
trancenders
results performance appraisal method
Uniformed Services Employment and Reemployment Act
8. Groups of jobs within a class that are paid the same. Used by the federal government.
pay grades
social needs
job rotation
error of central tendency
9. Group specifically to provide a new product or service.
Preferred Provider Organization (PPO)
Consolidated Omnibus Budget Reconciliation Act (COBRA)
project team
trancenders
10. The knowledge - skills - and abilities required for the job.
job specifications
motivators
ethnocentrism
compressed workweek
11. Employees that are not from the home or host country.
reductions-in-force (RIF)
employment-at-will
third-country nationals
critical incident
12. Laws that prevent discrimination in the workplace.
equal employment opportunity (EEO) laws
hourly pay
Material Safety Data Sheets (MSDS)
pluralism
13. Organization of healthcare professionals that provide services on a prepaid basis; seen as lower quality to the employee.
Health Maintenance Organization (HMO)
workforce diversity
self-directed team
computerized job analysis
14. A neutral third party that will make the binding decision between both parties.
taskforce team
eustress
arbitrator
distributional errors
15. Statement authorizing union to act as their representative.
defined contribution plan
authorization card
contributory pension plan
discipline
16. Quantitative approach to job analysis that assumes all parts of the job relate to data - people - and things.
functional job analysis (FJA)
burnout
extinction
job analysis
17. The third level of moral development in which people make decisions based on internalized principles - beliefs - and values. A characteristic of managers that encourage to think for themselves and engage in moral reasoning.
democratic leadership type
workforce diversity
postconventional moral development
encouraged resignation
18. A report companies with 100 or more employees must fill out annually to determine workforce composition.
generalized sexual harassment
protected classes
EEO-1 Report
managing workforce diversity
19. How an employee perceives his compensation relative to others within the organization.
Landrum-Griffin Act
pay equity
ego strength
constructive discharge
20. 1967. No discrimination based on ages of people over 40. No pressure for older to retire; no terminating only older employees when downsizing;
constructive discharge
burnout
McDonnell Douglas Test
Age Discrimination in Employment Act
21. 1978. No discrimination based on pregnancy - childbirth - and related conditions.
encouraged resignation
values
reward leadership
Pregnancy Discrimination Act
22. Includes other employee benefits - such as health insurance - pension contributions - tuition reimbursement - and legal assistance programs.
non-cash compensation
repatriation
charge form
social contract ethical decision
23. To discipline by being effective - consistent - and applied to all equally. 1. Documentation of Misconduct 2. Investigative Interview 3. Application of Discipline
manager/supervisor appraisal
Taft-Hartley Act (Labor Management Relations Act)
safety needs
hot-stove approach
24. A pay attached to acquiring new knowledge or skills.
unencouraged resignation
skill-based pay
cash compensation
variable-interval reinforcement
25. Listening to understand without judgment.
active listening
Landrum-Griffin Act
problem solving appraisal interview
ethnocentrism
26. An attempt by the employer to alter the behavior of the employee by persuasion and motivational incentives.
conventional moral development
mixed-standard rating scale
tell and sell appraisal interview
transactional leader
27. A pension plan in which only the employer funds pensions.
salary pay
generalized sexual harassment
noncontributory pension plan
Long-term disability (LTD) insurance
28. Encourages teamwork and knowledge transfer among employees.
development assignments
Equal Employment Opportunity Act
development
OSHA form 300
29. A leader that clarifies roles - initiates structure - provides rewards - and is considerate of employees; fair - hardworking - and tolerant; emphasizes job-oriented(not personal) needs.
transactional leader
team appraisal
quid pro quo harassment
succession planning
30. 1947. Pro-business act created to counter the pro-labor Wagner Act by banning unfair practices of labor unions. Created the Federal Mediation and Conciliation Service (FMCS) to help resolve grievances.
red circle rates
locus control
Taft-Hartley Act (Labor Management Relations Act)
hourly pay
31. The number of days in the work week is shortened and the hours per day are longer.
eustress
transactional leader
safety needs
compressed workweek
32. A leader that has an ability to motivate employees to go beyond expectations; less predictable than transactional and embrace new ideas. Charismatic leaders are visionaries; they try to get others to see a better future and their participation in it.
Occupational Safety and Health Act (OSHA)
critical incident
equal employment opportunity (EEO) laws
charismatic leader
33. Hands-off approach over all decision-making without any further involvement unless asked to participate.
laissez-faire leadership type
negative reinforcement
utilitarian ethical decision
inappropriate sexual harassment
34. An early retirement incentive in a form of a cash bonus or increased pension.
physiological needs
silver handshake
unstructured interview
Davis-Bacon Act
35. Teaching long-term skills.
development
fair representation
partial reinforcement
adverse impact
36. Evaluation based on factor-by-factor of development and comparison. Comparison against key jobs within the organization.
factor comparison system
customer appraisal
Occupational Safety and Health Act (OSHA)
individualistic ethical decision
37. The on-the-job method of development for new employees. May be formal or informal.
consumer price index (CPI)
behavioral performance appraisal method
orientation
virtual team
38. Rewards after a specific number of desired behaviors. Results in high or stable performance.
fixed-ratio reinforcement
Uniformed Services Employment and Reemployment Act
referent power
job sharing
39. Compensation tied to a reward for effort and performance.
punishment
characteristics model
pay for performance standard
safety needs
40. The second level of moral development in which people make decisions that conform to societal expectations. A characteristic of managers who encourage work collaboration.
aptitude tests
internal locus
conventional moral development
ego strength
41. Rewards according to a random number of behaviors. Results in very high performance.
moral rights ethical decision
variable-ratio reinforcement
Davis-Bacon Act
red circle rates
42. The different conditions upon which someone leaves a company; may be voluntary or involuntary.
mixed-standard rating scale
competence based pay
separations
problem solving appraisal interview
43. Test used by courts to assess merits of prima facie case of disparate treatment when lacking evidence - requires plaintiff to show he: 1. belongs to protected group -2. has applied and is qualified - 3. was rejected despite qualifications - and 4. th
unstructured interview
telecommuting
individualistic ethical decision
McDonnell Douglas Test
44. The oldest and simplest job evaluation that is based on grouping the jobs based on their relative worth to one another; can only be used on a small number of jobs.
behavioral performance appraisal method
job ranking system
leadership
Employee Retirement Income Security Act (ERISA)
45. Belief that things happen due to luck or chance.
halo effect
negative reinforcement
variable-interval reinforcement
external locus
46. Law that affects employers with one hundred or more employees and requires the employer to give advance notice of at least sixty days when a plant closing or mass layoff is planned.
positive discipline
Worker Adjustment and Restraining Notification (WARN)
functional job analysis (FJA)
non-cash compensation
47. 1993. Applies to employers with fifty or more employees. Paternal and maternal leave covered under this act.
distributional errors
charge form
Family and Medical Leave Act (FMLA)
hygiene factors
48. Can directly align employees with the organizational goals - with evaluation based on profits - sales - etc.
results performance appraisal method
productivity
fair representation
Material Safety Data Sheets (MSDS)
49. The idea that people with authority are subject to reporting to superiors.
characteristics model
accountability
voluntary reduction
fixed-ratio reinforcement
50. Characterized by an open-line communication between workers and management; values team-input - and facilitates group cooperation without being overly active within the group.
functional job analysis (FJA)
culture shock
democratic leadership type
eustress