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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Documents that contain the main information about hazardous material.
Material Safety Data Sheets (MSDS)
horizontal career path
individualistic ethical decision
development
2. Basic individual beliefs about right and wrong.
values
diversity awareness training
trancenders
computerized job analysis
3. An attempt by the employer to alter the behavior of the employee by persuasion and motivational incentives.
tell and sell appraisal interview
characteristics model
Preferred Provider Organization (PPO)
Employee assistance programs (EAP)
4. Leadership based on the control that management has over punishing subordinates.
motivators
job analysis
noncontributory pension plan
coercive leadership
5. Understanding the duties of the job.
tell and listen appraisal interview
job analysis
active listening
Material Safety Data Sheets (MSDS)
6. A behavioral method that notes an unusual event that identifies superior or inferior performance by the employee.
360-degree appraisal
diversity awareness training
critical incident
virtual team
7. An uncomfortable environment that interferes with job performance.
mixed-standard rating scale
leadership
hostile environment
silver handshake
8. The combination of various appraisal systems to give the manager and employee the best view into the performance.
360-degree appraisal
value-added compensation
punishment
Uniformed Services Employment and Reemployment Act
9. Performance appraisal that recognizes team accomplishement instead of individual performance - used by companies with a strong total quality management (TQM) emphasis.
Society for Human Resource Management
job simplification
job evaluation
team appraisal
10. Union must represent union and nonunion members equally.
transformational leader
fair representation
similar to me error
results performance appraisal method
11. When every desired behavior is reinforced; effective when the behavior is new.
Americans with Disabilities Act (ADA)
equal employment opportunity (EEO) laws
continuous reinforcement
quid pro quo harassment
12. Minorities in the workplace.
physiological needs
strategic planning
protected classes
Material Safety Data Sheets (MSDS)
13. 1974. Main federal legislation responsible for controlling employee benefit and retirement plans.
Family and Medical Leave Act (FMLA)
preconventional moral development
third-country nationals
Employee Retirement Income Security Act (ERISA)
14. Services provided for workers to deal with problems that interfere with how they do their jobs.
extinction
transactional leader
Employee assistance programs (EAP)
error of leniency or strictness
15. The third level of moral development in which people make decisions based on internalized principles - beliefs - and values. A characteristic of managers that encourage to think for themselves and engage in moral reasoning.
vesting
postconventional moral development
Immigration Reform and Control Act
alternative resolution procedure (ARD)
16. Can directly align employees with the organizational goals - with evaluation based on profits - sales - etc.
fast tracking
authorization card
human resource information system
productivity
17. An integrated knowledge within an organization that sets it out from the competition.
ethnorelativism
Immigration Reform and Control Act
core competencies
flextime
18. 1964 - amended in 1972 - 1991 - and 1994. Broadest and most significant law affecting employment opportunity rights.
legitimate leadership
Civil Rights Act
ethnorelativism
stretch goal
19. Accommodation of several cultures.
Bona Fide Occupational Qualification (BFOQ)
pluralism
criminal sexual harassment
progressive discipline
20. Highly trained workers that are a group that perform interdependent tasks.
customer appraisal
internal locus
self-directed team
position analysis questionnaire (PAQ)
21. The need for achievement - recognition - responsibility - and growth; they both eliminate job dissatisfaction and stimulate motivation.
motivators
Family and Medical Leave Act (FMLA)
job evaluation
balanced scorecard (BSC)
22. 1. Treatment that punishes 2. Orderly behavior in an organization 3. Training that corrects undesirable behavior and develops self control
discipline
authorization card
selection
fast tracking
23. Binding document with terms or conditions or rules.
solicitation sexual harassment
subordinate appraisal
contrast error
labor agreement
24. A resignation in which an employee chooses to resign without provocation from the employer.
unstructured interview
unencouraged resignation
quality circle
host country nationals
25. The on-the-job method of development for new employees. May be formal or informal.
utilitarian ethical decision
orientation
Uniform Guidelines on Employee Selection Procedures
temporal errors
26. A form in which accidents that cause death - illness - or injury in the workplace are recorded.
discipline
distress
OSHA form 300
Health Insurance Portability and Accountability Act (HIPAA)
27. Rewards after a specific number of desired behaviors. Results in high or stable performance.
distributional errors
telecommuting
Clayton Act
fixed-ratio reinforcement
28. Includes hourly wages - salaries - and bonuses.
cash compensation
voluntary protection program (VPP)
red circle rates
employment-at-will
29. Evaluating self - considering one's own strengths and weaknesses. Best used for developmental purposes.
self-appraisal
halo effect
Employee assistance programs (EAP)
managing workforce diversity
30. To discipline by being effective - consistent - and applied to all equally. 1. Documentation of Misconduct 2. Investigative Interview 3. Application of Discipline
hot-stove approach
authoritarian leadership type
tell and sell appraisal interview
job simplification
31. The process of screening - interviewing - and hiring individuals.
pay equity
safety needs
selection
career path
32. The survey of the wages paid to employees with similar skill sets in a labor market. The Bureau of Labor Statistics publishes a reliable one.
wage and salary survey
EEO-1 Report
esteem needs
unencouraged resignation
33. A neutral third party that will make the binding decision between both parties.
critical incident method
stretch goal
eustress
arbitrator
34. Two part-time employees share one full time position.
halo effect
competence based pay
job sharing
piecework pay
35. Teaching short-term skills. May be 'on-the-job' or 'off-the-job'.
recruiting
vesting
training
essay
36. The working conditions - pay - company policies - and interpersonal relationships; they help eliminate job satisfaction - but do not motivate the employee according to the two-factor theory.
job analysis
utilitarian ethical decision
pay secrecy
hygiene factors
37. Diversity as a result of acquisitions and mergers - which is a forced diversification of the workplace.
fixed-interval reinforcement
informal factors
strategic diversity management
job analysis
38. A concept Richard Hackman and Greg Oldham formulated after researching job design - focusing on three main parts: core job dimensions - critical psychological states - and employee growth need.
contrast error
trancenders
characteristics model
error of leniency or strictness
39. A pension plan in which the main source of retirement funds today - some employers will match contributions to a certain percentage.
401(k) savings plan
transformational leader
human resource information system
critical incident method
40. Flexible working hours that allow workers to choose start and end times.
Medical savings account (MSA)
quid pro quo harassment
balanced scorecard (BSC)
flextime
41. Pay based on skills and increased job knowledge. Also called skilled based or knowledge based pay.
job sharing
business ethics
competence based pay
leadership
42. An interview that places the applicant in a simulated high stress setting to interview the candidate.
stress interview
distress
critical incident method
human resource information system
43. Sexual harassment that is nonthreatening - but causes co-worker discomfort.
development assignments
error of central tendency
fair representation
inappropriate sexual harassment
44. Groups of employees who meet to resolve problems and improve the organization.
employee involvement (EI) groups
leadership
hostile environment
McDonnell Douglas Test
45. Includes other employee benefits - such as health insurance - pension contributions - tuition reimbursement - and legal assistance programs.
Wagner Act (National Labor Relations Act)
retirement
cafeteria plans
non-cash compensation
46. Pay according to the number of units produced.
justice ethical decision
physiological needs
orientation
piecework pay
47. Unpaid union official that represents the employees when dealing with management.
fixed-ratio reinforcement
job rotation
union steward
wage curve
48. A succession of linked jobs that prepares a worker for advancement to the next job in the chain.
workforce diversity
career path
error of leniency or strictness
similar to me error
49. RIF that include some type of severance pay and extension of benefits for a predetermined period of time.
productivity
voluntary reduction
referent power
solicitation sexual harassment
50. Involves determining the type and number of individuals needed to get the job done.
job analysis
host country nationals
encouraged resignation
fast tracking