SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A pension plan in which only the employer funds pensions.
self-appraisal
noncontributory pension plan
social contract ethical decision
involuntary reduction
2. RIF that include some type of severance pay and extension of benefits for a predetermined period of time.
unencouraged resignation
voluntary reduction
defined benefit plan
Bona Fide Occupational Qualification (BFOQ)
3. Law that affects employers with one hundred or more employees and requires the employer to give advance notice of at least sixty days when a plant closing or mass layoff is planned.
punishment
Worker Adjustment and Restraining Notification (WARN)
unencouraged resignation
distributional errors
4. A communication of strong and weak points of the employee's performance - and then in which the employee responds with his feelings about the appraisal.
productivity
Taft-Hartley Act (Labor Management Relations Act)
fair representation
tell and listen appraisal interview
5. Act that provides individuals and dependents who may lose medical coverage with opportunity to pay to continue coverage.
Consolidated Omnibus Budget Reconciliation Act (COBRA)
pay equity
union steward
third-country nationals
6. An interview based on a set group of questions so to be compared answers across all candidates. Questions are asked based on job knowledge - job simulation - situational - and work willingness.
job evaluation
cash compensation
Preferred Provider Organization (PPO)
structured interview
7. Job evaluation based on classification of jobs in groups of predetermined wage grades. This is what the federal government uses.
Supplemental unemployment benefits (SUBS)
job classification system
strategic planning
internal selection
8. Sexual harassment that uses rewards; potential for criminal prosecution.
job sharing
Age Discrimination in Employment Act
solicitation sexual harassment
partial reinforcement
9. A pension plan in which the amount is specific.
Health Maintenance Organization (HMO)
expert power
defined benefit plan
position analysis questionnaire (PAQ)
10. A medical insurance plan that the employer contributes to meet the needs of the individual's medical needs.
graphic rating scale
cash balance pension plan
taskforce team
Medical savings account (MSA)
11. Group assigned with improving quality.
defined contribution plan
contributory pension plan
error of central tendency
process improvement team
12. Statement authorizing union to act as their representative.
vesting
piecework pay
productivity
authorization card
13. Can directly align employees with the organizational goals - with evaluation based on profits - sales - etc.
fixed-interval reinforcement
productivity
Material Safety Data Sheets (MSDS)
positive discipline
14. Accommodation of several cultures.
absenteeism
process improvement team
pluralism
contributory pension plan
15. 1. Treatment that punishes 2. Orderly behavior in an organization 3. Training that corrects undesirable behavior and develops self control
learning organization
360-degree appraisal
discipline
encouraged resignation
16. A problem in appraisal in which an employee is given the same grade on all dimensions based on a few attributes.
job rotation
authoritarian leadership type
fixed-ratio reinforcement
halo effect
17. 1994. Jobs are protected for those that go on short military service.
behavior checklist
ego strength
Uniformed Services Employment and Reemployment Act
career plateauing
18. An organization that is participatory in problem solving - improving - and increasing capabilities.
learning organization
orientation
Material Safety Data Sheets (MSDS)
social needs
19. Documents that contain the main information about hazardous material.
Material Safety Data Sheets (MSDS)
reward leadership
labor agreement
extinction
20. Performance appraisal by an employee of their superior. Usually evaluates on leadership - oral communication - delegation of authority - coordination of team efforts - and interest in subordinates.
leadership
Society for Human Resource Management
defined contribution plan
subordinate appraisal
21. 1914. No forbidding the existence of a union.
value-added compensation
balance sheet approach
conventional moral development
Clayton Act
22. Different types of employee complaint resolution procedures.
training
alternative resolution procedure (ARD)
Material Safety Data Sheets (MSDS)
reward leadership
23. Pay based on skills and increased job knowledge. Also called skilled based or knowledge based pay.
competence based pay
error of central tendency
workforce diversity
partial reinforcement
24. A decision based on the long-term interests of an individual.
subordinate appraisal
inappropriate sexual harassment
individualistic ethical decision
job description
25. Discipline based on corrective measures of increasing degree. Most commonly used. 1. Oral Warning 2. Written Warning 3. Suspension without Pay 4. Discharge
legitimate leadership
leadership
Americans with Disabilities Act (ADA)
progressive discipline
26. Purposeful discrimination.
ego strength
disparate treatment
contributory pension plan
positive discipline
27. Leadership based on the control that management has over punishing subordinates.
coercive leadership
Taft-Hartley Act (Labor Management Relations Act)
Supplemental unemployment benefits (SUBS)
balance sheet approach
28. An interview that places the applicant in a simulated high stress setting to interview the candidate.
stress interview
noncontributory pension plan
Americans with Disabilities Act (ADA)
managing workforce diversity
29. Method of performance measurement based on managers' records of specific examples of the employee acting in ways that are either effective or ineffective.
managing workforce diversity
wage and salary survey
job ranking system
critical incident method
30. Organization of healthcare professionals that provide services on a prepaid basis; seen as lower quality to the employee.
selection
Health Maintenance Organization (HMO)
factor comparison system
essay
31. An appraisal temporal error in which the appraiser inflates the evaluation because of a mutual connection.
structured interview
preconventional moral development
similar to me error
computerized job analysis
32. A pension plan in which amount of benefits are based on how much is in their account at time of retirement.
defined contribution plan
progressive discipline
stretch goal
job specifications
33. Voluntary or involuntary reductions in labor.
reductions-in-force (RIF)
stress interview
self-actualization
hot-stove approach
34. A group of 6-12 that meet regularly to discuss organizational issues.
progressive discipline
business ethics
separations
quality circle
35. Unpaid union official that represents the employees when dealing with management.
union steward
self-directed team
postconventional moral development
Age Discrimination in Employment Act
36. An intent to resign from a company that is typically expressed in written communication to the employee's manager.
Supplemental unemployment benefits (SUBS)
expatriates
resignation
customer appraisal
37. An attempt by the employer to alter the behavior of the employee by persuasion and motivational incentives.
moral rights ethical decision
core competencies
tell and sell appraisal interview
human resource information system
38. Services provided for workers to deal with problems that interfere with how they do their jobs.
value-added compensation
Employee assistance programs (EAP)
cash compensation
ethnorelativism
39. Belief that one culture is superior to another.
ethnocentrism
negative reinforcement
Health Maintenance Organization (HMO)
Society for Human Resource Management
40. The matching of people with future vacancies.
generalized sexual harassment
Worker Adjustment and Restraining Notification (WARN)
cash compensation
human resource planning
41. Belief that things happen due to luck or chance.
external locus
Uniformed Services Employment and Reemployment Act
Uniform Guidelines on Employee Selection Procedures
consumer price index (CPI)
42. 1978. No discrimination based on pregnancy - childbirth - and related conditions.
Pregnancy Discrimination Act
Supplemental unemployment benefits (SUBS)
job specifications
managing workforce diversity
43. Two part-time employees share one full time position.
job enlargement
Society for Human Resource Management
customer appraisal
job sharing
44. When some of the desired behavior is reinforced. Can be classified into four groups: fixed-interval - fixed-ratio - variable-interval - and variable-ratio.
stress interview
partial reinforcement
value-added compensation
informal factors
45. Strength of person's convictions. The higher it is - the more likely one will follow what they believe is ethical in lieu of following unethical impulses.
social needs
constructive discharge
productivity
ego strength
46. Belief that things happen due to their own responsibility.
job description
vesting
value-added compensation
internal locus
47. A leader that has an ability to motivate employees to go beyond expectations; less predictable than transactional and embrace new ideas. Charismatic leaders are visionaries; they try to get others to see a better future and their participation in it.
cash compensation
charismatic leader
internal locus
vertical career path
48. 1993. Applies to employers with fifty or more employees. Paternal and maternal leave covered under this act.
Family and Medical Leave Act (FMLA)
motivators
solicitation sexual harassment
behavior checklist
49. Quantitative approach to job analysis that assumes all parts of the job relate to data - people - and things.
Hay profile method
defined benefit plan
functional job analysis (FJA)
Walsh-Healy Act
50. An appraisal error based on biases of how the information is selected - evaluated - or organized.
pay for performance standard
temporal errors
job description
vesting