Test your basic knowledge |

DSST Human Resource Management

Subjects : dsst, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A pension plan in which the amount is specific.






2. A leader who motivates people to transcend their personal interests for the good of the group; characterized by the ability to bring innovation.






3. Different types of employee complaint resolution procedures.






4. Employment at home while communicating with the workplace by phone or fax or modem






5. Home country nationals that are employees who live and work in a different country than their own.






6. 1. Treatment that punishes 2. Orderly behavior in an organization 3. Training that corrects undesirable behavior and develops self control






7. A method that evaluates based on: 1. Knowledge 2. Accountability 3. Mental Activity (KAMA)






8. Quantitative job evaluation that determines the value based on the points assigned to it; uses the point manual.






9. Method that determines the relative worth of jobs.






10. Rating based on having certain characteristics.






11. Focus on the employee's achievements; less subjective - acceptable for employees and supervisors - link individual performance with organizational goals - encourage goal setting - and are good for reward and promotion decisions. However - time consum






12. Not reporting to work.






13. A decision based on the principle that the behavior that causes the greatest good for the most is ethical.






14. A group of people that rely primarily or exclusively on electronic forms of communication to work together in accomplishing goals.






15. A resignation suggested by the employer to the employee.






16. 1978. No discrimination based on pregnancy - childbirth - and related conditions.






17. Reporting criminal activity to the government.






18. An appraisal temporal error when the employee is compared to someone previously rated and not independently.






19. Includes hourly wages - salaries - and bonuses.






20. Highly trained workers that are a group that perform interdependent tasks.






21. Unpaid union official that represents the employees when dealing with management.






22. Pay by the hour.






23. The matching of people with future vacancies.






24. An early retirement incentive in a form of a cash bonus or increased pension.






25. An appraisal temporal error in which the appraiser inflates the evaluation because of a mutual connection.






26. A trait method that requires the rater to describe the employee's performance in a statement.; fairly subjective and reliant on the manager's ability to write effective statements.






27. Purposeful discrimination.






28. Rating based on comparison than a standard.






29. Insurance that pays for nursing homes and medical-related costs to old age and illness.






30. Second level of Maslow's hierarchy. Includes security of body - employment - resources - morality - family - health - and posterity.






31. The working conditions - pay - company policies - and interpersonal relationships; they help eliminate job satisfaction - but do not motivate the employee according to the two-factor theory.






32. A concept Richard Hackman and Greg Oldham formulated after researching job design - focusing on three main parts: core job dimensions - critical psychological states - and employee growth need.






33. Voluntary or involuntary reductions in labor.






34. Third level of Maslow's hierarchy. Includes friendship - family - and interaction.






35. Organization of healthcare professionals that provide services on a prepaid basis; seen as lower quality to the employee.






36. Job evaluation based on classification of jobs in groups of predetermined wage grades. This is what the federal government uses.






37. A program that encourages employers to go beyond the minimum requirements outlined by OSHA. It includes three: 1. Star 2. Merit 3. Demonstration






38. An interview based on a set group of questions so to be compared answers across all candidates. Questions are asked based on job knowledge - job simulation - situational - and work willingness.






39. Measures the frequency of observed behavior.






40. Selection of the minority is less than 80 percent of the time - used as a rule of thumb in determining adverse impact.






41. An uncomfortable environment that interferes with job performance.






42. Withdrawal of a reward.






43. A career path that is not sequentially interdependent but each of the jobs in the arrangement must be completed before one can advance to the next higher level.






44. Harassment based on employment decisions; an economic or position consequence for noncompliance.






45. Law that affects employers with one hundred or more employees and requires the employer to give advance notice of at least sixty days when a plant closing or mass layoff is planned.






46. Breeds mistrust in the workplace; fairly excepted practice in private industry.






47. When every desired behavior is reinforced; effective when the behavior is new.






48. Groups of jobs within a class that are paid the same. Used by the federal government.






49. A procedural document designed by the federal government to assist in hiring - promotion - transfer - demotion - dismissal - and referrals.






50. The act of returning to the country of origin after an international assignement.