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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Belief that things happen due to luck or chance.
arbitrator
external locus
positive discipline
taskforce team
2. The act of returning to the country of origin after an international assignement.
coercive sexual harassment
protected classes
repatriation
hot-stove approach
3. Seeking to minimize ethnocentrism and moving toward pluralism and ethnorelativism.
expert power
managing workforce diversity
human resource information system
human resource planning
4. A decision that considers humanity's fundamental rights.
Occupational Safety and Health Act (OSHA)
moral rights ethical decision
managing workforce diversity
physiological needs
5. Idea that all cultures are inherently equal.
ethnorelativism
subordinate appraisal
Equal Employment Opportunity Act
job analysis
6. A process to make the job more complex to improve the level of boredom of an oversimplified job.
servant leader
360-degree appraisal
job enlargement
variable-ratio reinforcement
7. Only suitable defense against discrimination; postulates that age - religion - sex - or nationality is an actual qualification for the job. It does NOT cover race or color.
hot-stove approach
Bona Fide Occupational Qualification (BFOQ)
behaviorally anchored rating scale (BARS)
strategic planning
8. Purposeful discrimination.
negative reinforcement
disparate treatment
Equal Pay Act
discipline
9. Rejection of a higher percentage of protected classes for employment; unintentional discrimination.
burnout
job enlargement
tell and sell appraisal interview
adverse impact
10. Reporting criminal activity to the government.
pay equity
graphic rating scale
whistleblowing
extinction
11. Long-term(5 years +) planning reserved for the highest levels of management.
continuous reinforcement
generalized sexual harassment
position analysis questionnaire (PAQ)
strategic planning
12. Various software programs that write job description and specifications based on job analysis.
coercive leadership
computerized job analysis
adverse impact
esteem needs
13. 1935. Referred to as the Magna Carta of Labor. Guarantees the right to form labor movements.
Immigration Reform and Control Act
job specifications
Wagner Act (National Labor Relations Act)
job enlargement
14. Act that amended age discrimination in employment to include all employee benefits; also provided terminated employees with time to consider group termination or retirement programs and consult an attorney.
recency error
hourly pay
self-directed team
Older Workers Benefit Protection Act (OWBPA)
15. Focus on the employee's achievements; less subjective - acceptable for employees and supervisors - link individual performance with organizational goals - encourage goal setting - and are good for reward and promotion decisions. However - time consum
red circle rates
Americans with Disabilities Act (ADA)
results performance appraisal method
host country nationals
16. An appraisal error involving groups of ratings given to employees.
distributional errors
career plateauing
preconventional moral development
error of central tendency
17. 1978. No discrimination based on pregnancy - childbirth - and related conditions.
fixed-interval reinforcement
Pregnancy Discrimination Act
behavior observation scales (BOS)
compressed workweek
18. The survey of the wages paid to employees with similar skill sets in a labor market. The Bureau of Labor Statistics publishes a reliable one.
job description
wage and salary survey
protected classes
Bona Fide Occupational Qualification (BFOQ)
19. Performance appraisal done by fellow employees - usually combined by the manager into a single profile for use. May be the most accurate - but not used due to popularity copntests.
peer appraisal
coercive leadership
legitimate leadership
Clayton Act
20. Documents that contain the main information about hazardous material.
social needs
trancenders
job enlargement
Material Safety Data Sheets (MSDS)
21. Official discrimination complaint to Equal Employment Opportunity Commission (EEOC) - filled by employee.
charge form
alternative resolution procedure (ARD)
graphic rating scale
manager/supervisor appraisal
22. Groups of employees who meet to resolve problems and improve the organization.
employee involvement (EI) groups
succession planning
negative reinforcement
conventional moral development
23. A leader that has an ability to motivate employees to go beyond expectations; less predictable than transactional and embrace new ideas. Charismatic leaders are visionaries; they try to get others to see a better future and their participation in it.
graphic rating scale
self-actualization
postconventional moral development
charismatic leader
24. An appraisal temporal error in which the appraiser inflates the evaluation because of a mutual connection.
behavior checklist
active listening
cash balance pension plan
similar to me error
25. Organization of healthcare professionals that provide services on a prepaid basis; seen as lower quality to the employee.
Health Maintenance Organization (HMO)
job ranking system
restricted policy
safety needs
26. Highest level of Maslow's hierarchy. Includes morality - creativity - spontaneity - problem solving - lack of prejudice - and acceptance of facts.
Material Safety Data Sheets (MSDS)
hourly pay
self-actualization
succession planning
27. When every desired behavior is reinforced; effective when the behavior is new.
host country nationals
ethnocentrism
cash balance pension plan
continuous reinforcement
28. Theory Z people - those that have reached the self-actualization phase.
essay
Long-term disability (LTD) insurance
trancenders
critical incident
29. 1926. Required employers to collectively bargain with unions. In 1936 - amended to include airlines.
forced-choice
separations
Railway Labor Act
utilitarian ethical decision
30. A written description of the basic tasks - duties - minimum required experience - and responsibilities required of an employee holding a particular job.
pay grades
job description
human resource information system
training
31. A problem in evaluation due to being compared to someone previously evaluated.
cash compensation
contrast effect
hostile environment
encouraged resignation
32. A form in which accidents that cause death - illness - or injury in the workplace are recorded.
Taft-Hartley Act (Labor Management Relations Act)
expert power
OSHA form 300
defined benefit plan
33. 1947. Pro-business act created to counter the pro-labor Wagner Act by banning unfair practices of labor unions. Created the Federal Mediation and Conciliation Service (FMCS) to help resolve grievances.
strategic planning
Taft-Hartley Act (Labor Management Relations Act)
EEO-1 Report
job enlargement
34. Quantitative job evaluation that determines the value based on the points assigned to it; uses the point manual.
job rotation
voluntary reduction
cash compensation
point system
35. A neutral third party that will make the binding decision between both parties.
workforce diversity
temporal errors
human resource planning
arbitrator
36. Strength of person's convictions. The higher it is - the more likely one will follow what they believe is ethical in lieu of following unethical impulses.
charismatic leader
Uniformed Services Employment and Reemployment Act
variable-interval reinforcement
ego strength
37. A leader who motivates people to transcend their personal interests for the good of the group; characterized by the ability to bring innovation.
Occupational Safety and Health Act (OSHA)
transactional leader
stretch goal
transformational leader
38. Discipline focused on early correcion of employee misconduct. 1. Conference between employee and supervisor. 2. Second conference when solution did not work 3. Decision-making leave (paid leave)
development
internal selection
positive discipline
expatriates
39. Binding document with terms or conditions or rules.
fair representation
labor agreement
characteristics model
human resource planning
40. RIF that is composed of lay-offs - either across the board or through company reorganization that result in fewer available positions.
involuntary reduction
reductions-in-force (RIF)
self-actualization
variable-ratio reinforcement
41. Accommodation of several cultures.
silver handshake
progressive discipline
pluralism
taskforce team
42. A report companies with 100 or more employees must fill out annually to determine workforce composition.
employment-at-will
job sharing
EEO-1 Report
defined benefit plan
43. 1993. Applies to employers with fifty or more employees. Paternal and maternal leave covered under this act.
behavior observation scales (BOS)
fixed-ratio reinforcement
variable-ratio reinforcement
Family and Medical Leave Act (FMLA)
44. 1986. Used to control the hiring - recruiting - or referring of people not eligible to work in the US. Uses the form I-9.
host country nationals
Immigration Reform and Control Act
stretch goal
job ranking system
45. Compensation system that equals American money to foreign money on terms of purchasing power.
balance sheet approach
similar to me error
Civil Rights Act
esteem needs
46. Not reporting to work.
eustress
voluntary reduction
absenteeism
point system
47. Unpaid union official that represents the employees when dealing with management.
authoritarian leadership type
Employee Retirement Income Security Act (ERISA)
Pregnancy Discrimination Act
union steward
48. Employees that are not from the home or host country.
peer appraisal
Health Insurance Portability and Accountability Act (HIPAA)
third-country nationals
informal factors
49. The combination of various appraisal systems to give the manager and employee the best view into the performance.
360-degree appraisal
servant leader
forced-choice
manager/supervisor appraisal
50. To discipline by being effective - consistent - and applied to all equally. 1. Documentation of Misconduct 2. Investigative Interview 3. Application of Discipline
hot-stove approach
ethnorelativism
discipline
pay secrecy