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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Pay based on skills and increased job knowledge. Also called skilled based or knowledge based pay.
Taft-Hartley Act (Labor Management Relations Act)
broadbanding
competence based pay
active listening
2. The process of screening - interviewing - and hiring individuals.
job classification system
contrast error
Society for Human Resource Management
selection
3. Host country natives that are employees. Usually is shifted to because it is cheaper - gives a good impression on locals - and no adjustment to culture.
host country nationals
hourly pay
reductions-in-force (RIF)
defined benefit plan
4. A problem in evaluation due to being compared to someone previously evaluated.
servant leader
behavior checklist
contrast effect
charge form
5. RIF that is composed of lay-offs - either across the board or through company reorganization that result in fewer available positions.
servant leader
involuntary reduction
human resource information system
external locus
6. A group of people that rely primarily or exclusively on electronic forms of communication to work together in accomplishing goals.
job description
virtual team
job ranking system
Taft-Hartley Act (Labor Management Relations Act)
7. An attempt by the employer to alter the behavior of the employee by persuasion and motivational incentives.
Bona Fide Occupational Qualification (BFOQ)
variable-ratio reinforcement
tell and sell appraisal interview
Civil Rights Act
8. 1972. Extended Civil Rights Title VII to government workers.
charge form
Equal Employment Opportunity Act
distributional errors
value-added compensation
9. Focus on the employee's achievements; less subjective - acceptable for employees and supervisors - link individual performance with organizational goals - encourage goal setting - and are good for reward and promotion decisions. However - time consum
results performance appraisal method
cash compensation
informal factors
human resource information system
10. A written description of the basic tasks - duties - minimum required experience - and responsibilities required of an employee holding a particular job.
job description
affirmative action
negative reinforcement
punishment
11. Identification of future candidates for future anticipated vacancies.
fixed-interval reinforcement
aptitude tests
quid pro quo harassment
succession planning
12. Training designed to make people recognize and address their own prejudices.
diversity awareness training
distress
Employee assistance programs (EAP)
critical incident method
13. Basic individual beliefs about right and wrong.
job enlargement
values
constructive discharge
negative reinforcement
14. 1935. Referred to as the Magna Carta of Labor. Guarantees the right to form labor movements.
Wagner Act (National Labor Relations Act)
Railway Labor Act
Equal Employment Opportunity Act
coercive sexual harassment
15. The knowledge - skills - and abilities required for the job.
structured interview
job specifications
stretch goal
leadership
16. Consists of vertical scales for each dimension of employee's performance.
authoritarian leadership type
behaviorally anchored rating scale (BARS)
repatriation
structured interview
17. Fourth level of Maslow's hierarchy. Includes self-esteem - confidence - achievement - respect of and by others.
esteem needs
contributory pension plan
Society for Human Resource Management
expert power
18. Discipline focused on early correcion of employee misconduct. 1. Conference between employee and supervisor. 2. Second conference when solution did not work 3. Decision-making leave (paid leave)
eustress
positive discipline
cross-functional team
solicitation sexual harassment
19. Understanding the duties of the job.
job analysis
locus control
progressive discipline
training
20. Home country nationals that are employees who live and work in a different country than their own.
graphic rating scale
expatriates
Employee Retirement Income Security Act (ERISA)
job analysis
21. Act that amended age discrimination in employment to include all employee benefits; also provided terminated employees with time to consider group termination or retirement programs and consult an attorney.
self-directed team
reductions-in-force (RIF)
critical incident
Older Workers Benefit Protection Act (OWBPA)
22. Measures the frequency of observed behavior.
alternative resolution procedure (ARD)
values
behavior observation scales (BOS)
expert power
23. Sexual remarks or actions not targeted at a specific individual.
job description
culture shock
generalized sexual harassment
self-directed team
24. Power based on individual expertise.
Employee assistance programs (EAP)
expert power
hourly pay
Material Safety Data Sheets (MSDS)
25. An appraisal distributional error where the appraiser gives their employees unusually high or low marks.
justice ethical decision
error of leniency or strictness
Family and Medical Leave Act (FMLA)
trancenders
26. Binding document with terms or conditions or rules.
Preferred Provider Organization (PPO)
labor agreement
laissez-faire leadership type
quality circle
27. Official discrimination complaint to Equal Employment Opportunity Commission (EEOC) - filled by employee.
charge form
variable-interval reinforcement
quality circle
Pregnancy Discrimination Act
28. Seeking to minimize ethnocentrism and moving toward pluralism and ethnorelativism.
defined contribution plan
managing workforce diversity
productivity
equal employment opportunity (EEO) laws
29. Job evaluation based on classification of jobs in groups of predetermined wage grades. This is what the federal government uses.
similar to me error
job classification system
balanced scorecard (BSC)
variable-interval reinforcement
30. An employer-created fund for laid off employees to draw from on top of unemployment benefits.
Supplemental unemployment benefits (SUBS)
error of central tendency
orientation
balanced scorecard (BSC)
31. 1938. Provided basic pay structure for workers. Those that have to be paid are non-exempt and must be paid at least the minimum wage. Those who hold executive or managerial positions are exempt.
Civil Rights Act
horizontal career path
job sharing
Fair Labor Standards Act (FLSA)
32. Unpaid union official that represents the employees when dealing with management.
workforce diversity
union steward
OSHA form 300
telecommuting
33. Rewards according to a specific time interval. Results in average and irregular performance.
Medical savings account (MSA)
defined benefit plan
fixed-interval reinforcement
job ranking system
34. Belief that things happen due to luck or chance.
third-country nationals
critical incident method
horizontal career path
external locus
35. A pension plan in which the employer contributes percentage of employer pay to an account that earns interest. When the employee leaves - the amount is rolled up into an individual retirement account (IRA).
self-actualization
contrast effect
referent power
cash balance pension plan
36. An appraisal temporal error when the evaluation is based upon the employee's most recent behavior.
external locus
justice ethical decision
recency error
job analysis
37. 1936. Responsible for prevailing minimum wage in a locality. Regular working hours identified as 8 per day and 40 per week; and time and a half for additional; no employment for convicts and children.
generalized sexual harassment
Walsh-Healy Act
voluntary protection program (VPP)
Landrum-Griffin Act
38. Various software programs that write job description and specifications based on job analysis.
Landrum-Griffin Act
critical incident
Worker Adjustment and Restraining Notification (WARN)
computerized job analysis
39. Improvement of job efficiency by simplifying it.
job simplification
error of leniency or strictness
360-degree appraisal
career path
40. The survey of the wages paid to employees with similar skill sets in a labor market. The Bureau of Labor Statistics publishes a reliable one.
Health Insurance Portability and Accountability Act (HIPAA)
salary pay
solicitation sexual harassment
wage and salary survey
41. A group of 6-12 that meet regularly to discuss organizational issues.
development assignments
defined benefit plan
quality circle
contrast error
42. A decision that considers humanity's fundamental rights.
characteristics model
charge form
moral rights ethical decision
job rotation
43. Means that people employed in an organization represent different cultural groups and human qualities.
workforce diversity
OSHA form 300
computerized job analysis
cash balance pension plan
44. A communication of strong and weak points of the employee's performance - and then in which the employee responds with his feelings about the appraisal.
tell and listen appraisal interview
defined benefit plan
Wagner Act (National Labor Relations Act)
vertical career path
45. Helps manager translate measurement framework from strategic to operational goals.
ethnorelativism
balanced scorecard (BSC)
disparate treatment
Davis-Bacon Act
46. 1932. Labor legislation that outlawed 'yellow dog' contracts and forbade federal courts from issuing injunctions to restrain strikes - boycotts - and peaceful picketing.
Norris-La Guardia Act
positive discipline
error of central tendency
job enlargement
47. Separation that is typically planned well in advanced - and are well received - celebratory occasions.
arbitrator
charismatic leader
consumer price index (CPI)
retirement
48. Rates performance of employee achievement of goals set by manager and the employee.
non-cash compensation
management by objectives (MBO)
vertical career path
development
49. Breeds mistrust in the workplace; fairly excepted practice in private industry.
distributional errors
compressed workweek
McDonnell Douglas Test
pay secrecy
50. A pay attached to acquiring new knowledge or skills.
learning organization
cross-functional team
skill-based pay
Walsh-Healy Act