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DSST Human Resource Management
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Subjects
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dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A group of 6-12 that meet regularly to discuss organizational issues.
contrast effect
balance sheet approach
Immigration Reform and Control Act
quality circle
2. A pension plan in which amount of benefits are based on how much is in their account at time of retirement.
business ethics
balance sheet approach
charismatic leader
defined contribution plan
3. 1994. Jobs are protected for those that go on short military service.
silver handshake
referent power
error of central tendency
Uniformed Services Employment and Reemployment Act
4. Home country nationals that are employees who live and work in a different country than their own.
competence based pay
temporal errors
self-appraisal
expatriates
5. 1. Treatment that punishes 2. Orderly behavior in an organization 3. Training that corrects undesirable behavior and develops self control
discipline
recruiting
behavior checklist
contrast effect
6. Team formed to solve a major organizational issue.
contributory pension plan
flextime
taskforce team
job ranking system
7. A communication of strong and weak points of the employee's performance - and then in which the employee responds with his feelings about the appraisal.
positive discipline
hot-stove approach
tell and listen appraisal interview
EEO-1 Report
8. An interview based on a set group of questions so to be compared answers across all candidates. Questions are asked based on job knowledge - job simulation - situational - and work willingness.
fixed-interval reinforcement
structured interview
development
alternative resolution procedure (ARD)
9. A written description of the basic tasks - duties - minimum required experience - and responsibilities required of an employee holding a particular job.
essay
esteem needs
Landrum-Griffin Act
job description
10. Group of healthcare providers that guarantee lower healthcare costs to the employer; seen as a higher quality to the employee.
functional job analysis (FJA)
cafeteria plans
consumer price index (CPI)
Preferred Provider Organization (PPO)
11. Involves determining the type and number of individuals needed to get the job done.
positive discipline
job analysis
learning organization
business ethics
12. An attempt by the employer to alter the behavior of the employee by persuasion and motivational incentives.
conventional moral development
behavioral performance appraisal method
tell and sell appraisal interview
ego strength
13. Host country natives that are employees. Usually is shifted to because it is cheaper - gives a good impression on locals - and no adjustment to culture.
host country nationals
postconventional moral development
diversity awareness training
job rotation
14. Not reporting to work.
unencouraged resignation
absenteeism
position analysis questionnaire (PAQ)
productivity
15. An appraisal distributional error where the rater is reluctant to give high or low marks.
restricted policy
expert power
managing workforce diversity
error of central tendency
16. 1931. Required federal contracts for construction to specify minimum wage for workers.
Davis-Bacon Act
balanced scorecard (BSC)
hourly pay
job classification system
17. Measures what a person is capable of learning.
skill-based pay
unstructured interview
aptitude tests
union steward
18. Harmful stress that accompanies a feeling of insecurity.
Norris-La Guardia Act
eustress
expert power
distress
19. Rating based on comparison than a standard.
mixed-standard rating scale
Uniformed Services Employment and Reemployment Act
360-degree appraisal
Uniform Guidelines on Employee Selection Procedures
20. 1990. Employers cannot discriminate against people with physical or mental capabilities - and must make reasonable accommodations for people with disabilities or religious preferences.
Americans with Disabilities Act (ADA)
broadbanding
Equal Employment Opportunity Act
active listening
21. Documents that contain the main information about hazardous material.
noncontributory pension plan
Material Safety Data Sheets (MSDS)
self-actualization
physiological needs
22. A leader who works to fulfill subordinates' needs and goals as well as to achieve the organization's larger mission; the needs of others are placed above the leader's own needs.
contributory pension plan
servant leader
internal locus
pay for performance standard
23. Services provided for workers to deal with problems that interfere with how they do their jobs.
fair representation
Medical savings account (MSA)
Employee assistance programs (EAP)
tell and sell appraisal interview
24. Act that amended age discrimination in employment to include all employee benefits; also provided terminated employees with time to consider group termination or retirement programs and consult an attorney.
Older Workers Benefit Protection Act (OWBPA)
value-added compensation
Medical savings account (MSA)
Material Safety Data Sheets (MSDS)
25. A program that encourages employers to go beyond the minimum requirements outlined by OSHA. It includes three: 1. Star 2. Merit 3. Demonstration
fast tracking
Consolidated Omnibus Budget Reconciliation Act (COBRA)
voluntary protection program (VPP)
partial reinforcement
26. A form in which accidents that cause death - illness - or injury in the workplace are recorded.
OSHA form 300
characteristics model
criminal sexual harassment
discipline
27. Discipline focused on early correcion of employee misconduct. 1. Conference between employee and supervisor. 2. Second conference when solution did not work 3. Decision-making leave (paid leave)
voluntary protection program (VPP)
salary pay
Occupational Safety and Health Act (OSHA)
positive discipline
28. Basic individual beliefs about right and wrong.
burnout
values
internal selection
career path
29. Hiring through searching and evaluating internal job postings and existing employee files.
internal selection
error of central tendency
Worker Adjustment and Restraining Notification (WARN)
360-degree appraisal
30. 1959. Specially tailored to make labor officials responsible for the union's financial affairs - to prevent bully-boy tactics - ensure democratic voting practices within unions - outlaw secondary boycotts - and restrict picketing. Also called Labor-M
management by objectives (MBO)
Long-term disability (LTD) insurance
Landrum-Griffin Act
training
31. Third level of Maslow's hierarchy. Includes friendship - family - and interaction.
flextime
adverse impact
competence based pay
social needs
32. A method that evaluates based on: 1. Knowledge 2. Accountability 3. Mental Activity (KAMA)
skill-based pay
reward leadership
Hay profile method
managing workforce diversity
33. Evaluating self - considering one's own strengths and weaknesses. Best used for developmental purposes.
self-appraisal
position analysis questionnaire (PAQ)
distress
hot-stove approach
34. Leadership based on the control that management has over punishing subordinates.
core competencies
project team
coercive leadership
Society for Human Resource Management
35. Performance appraisal that recognizes team accomplishement instead of individual performance - used by companies with a strong total quality management (TQM) emphasis.
Society for Human Resource Management
coercive sexual harassment
team appraisal
individualistic ethical decision
36. A leader that clarifies roles - initiates structure - provides rewards - and is considerate of employees; fair - hardworking - and tolerant; emphasizes job-oriented(not personal) needs.
active listening
transactional leader
fixed-ratio reinforcement
Wagner Act (National Labor Relations Act)
37. Reporting criminal activity to the government.
charge form
whistleblowing
coercive sexual harassment
negative reinforcement
38. Official discrimination complaint to Equal Employment Opportunity Commission (EEOC) - filled by employee.
Hay profile method
self-appraisal
charge form
variable-ratio reinforcement
39. A group of people that rely primarily or exclusively on electronic forms of communication to work together in accomplishing goals.
virtual team
strategic diversity management
customer appraisal
competence based pay
40. An appraisal error involving groups of ratings given to employees.
human resource information system
aptitude tests
structured interview
distributional errors
41. Long-term(5 years +) planning reserved for the highest levels of management.
strategic planning
esteem needs
Executive Order 11246
halo effect
42. Two part-time employees share one full time position.
laissez-faire leadership type
job sharing
flextime
charge form
43. Highest level of sexual harassment and would result in a punishable act under the law.
criminal sexual harassment
internal selection
democratic leadership type
punishment
44. Sexual remarks or actions not targeted at a specific individual.
generalized sexual harassment
consumer price index (CPI)
fast tracking
piecework pay
45. Theory Z people - those that have reached the self-actualization phase.
trancenders
Medical savings account (MSA)
halo effect
encouraged resignation
46. A time when the individual stops advancing before reaching the next highest level. It is not necessarily a failed effort because not everyone is promoted to the top position and many common career paths are not designed to lead to the top.
vesting
career plateauing
internal locus
job rotation
47. Rewards after a specific number of desired behaviors. Results in high or stable performance.
Age Discrimination in Employment Act
constructive discharge
human resource information system
fixed-ratio reinforcement
48. A report companies with 100 or more employees must fill out annually to determine workforce composition.
individualistic ethical decision
EEO-1 Report
succession planning
distress
49. Means that people employed in an organization represent different cultural groups and human qualities.
Health Maintenance Organization (HMO)
positive reinforcement
workforce diversity
progressive discipline
50. A pension plan in which the amount is specific.
noncontributory pension plan
non-cash compensation
defined benefit plan
Uniformed Services Employment and Reemployment Act
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