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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Means that people employed in an organization represent different cultural groups and human qualities.
workforce diversity
human resource information system
Davis-Bacon Act
generalized sexual harassment
2. 1986. Used to control the hiring - recruiting - or referring of people not eligible to work in the US. Uses the form I-9.
Immigration Reform and Control Act
diversity awareness training
Fair Labor Standards Act (FLSA)
discipline
3. An early retirement incentive in a form of a cash bonus or increased pension.
servant leader
Hay profile method
contributory pension plan
silver handshake
4. Sexual harassment that is nonthreatening - but causes co-worker discomfort.
graphic rating scale
development assignments
hourly pay
inappropriate sexual harassment
5. Evaluation based on factor-by-factor of development and comparison. Comparison against key jobs within the organization.
eustress
factor comparison system
variable-ratio reinforcement
referent power
6. A trait method that requires the rater to describe the employee's performance in a statement.; fairly subjective and reliant on the manager's ability to write effective statements.
cash compensation
defined contribution plan
essay
vesting
7. Leadership based on the control that management has over rewarding subordinates.
learning organization
reward leadership
non-cash compensation
employment-at-will
8. Group specifically to provide a new product or service.
quid pro quo harassment
critical incident
project team
trancenders
9. 1967. No discrimination based on ages of people over 40. No pressure for older to retire; no terminating only older employees when downsizing;
Immigration Reform and Control Act
authorization card
charge form
Age Discrimination in Employment Act
10. 1936. Responsible for prevailing minimum wage in a locality. Regular working hours identified as 8 per day and 40 per week; and time and a half for additional; no employment for convicts and children.
Walsh-Healy Act
aptitude tests
broadbanding
point system
11. 1994. Jobs are protected for those that go on short military service.
reward leadership
whistleblowing
postconventional moral development
Uniformed Services Employment and Reemployment Act
12. Removal of something unpleasant for desire behavior.
continuous reinforcement
pay grades
diversity awareness training
negative reinforcement
13. A career path that is not sequentially interdependent but each of the jobs in the arrangement must be completed before one can advance to the next higher level.
balanced scorecard (BSC)
horizontal career path
factor comparison system
accountability
14. Purposeful discrimination.
strategic planning
accountability
pluralism
disparate treatment
15. Group assigned with improving quality.
self-directed team
process improvement team
pay for performance standard
defined contribution plan
16. Voluntary or involuntary reductions in labor.
team appraisal
diversity awareness training
reductions-in-force (RIF)
utilitarian ethical decision
17. Listening to understand without judgment.
active listening
recruiting
referent power
Immigration Reform and Control Act
18. Unpaid union official that represents the employees when dealing with management.
Long-term disability (LTD) insurance
point system
union steward
cash compensation
19. The working conditions - pay - company policies - and interpersonal relationships; they help eliminate job satisfaction - but do not motivate the employee according to the two-factor theory.
labor agreement
taskforce team
hygiene factors
fixed-interval reinforcement
20. A personal disorientation when experiencing an unfamiliar way of life.
balanced scorecard (BSC)
skill-based pay
culture shock
career plateauing
21. Highest level of sexual harassment and would result in a punishable act under the law.
criminal sexual harassment
Long-term disability (LTD) insurance
job ranking system
extinction
22. Compensation tied to a reward for effort and performance.
broadbanding
pay for performance standard
conventional moral development
Civil Rights Act
23. The oldest and simplest job evaluation that is based on grouping the jobs based on their relative worth to one another; can only be used on a small number of jobs.
encouraged resignation
job ranking system
diversity awareness training
Railway Labor Act
24. Guarantee of benefits - especially in pension plans.
postconventional moral development
employee involvement (EI) groups
vesting
unstructured interview
25. Diversity as a result of acquisitions and mergers - which is a forced diversification of the workplace.
pay equity
Uniformed Services Employment and Reemployment Act
strategic diversity management
job description
26. 1914. No forbidding the existence of a union.
Clayton Act
voluntary reduction
values
Pregnancy Discrimination Act
27. Not reporting to work.
pay grades
Immigration Reform and Control Act
absenteeism
discipline
28. Breeds mistrust in the workplace; fairly excepted practice in private industry.
job evaluation
pay secrecy
motivators
strategic planning
29. Documents that contain the main information about hazardous material.
cross-functional team
Medical savings account (MSA)
active listening
Material Safety Data Sheets (MSDS)
30. The knowledge - skills - and abilities required for the job.
defined benefit plan
Pregnancy Discrimination Act
process improvement team
job specifications
31. A use of motivators to increase satisfaction.
Consolidated Omnibus Budget Reconciliation Act (COBRA)
job enrichment
trait performance appraisal method
Family and Medical Leave Act (FMLA)
32. Laws that prevent discrimination in the workplace.
equal employment opportunity (EEO) laws
social contract ethical decision
diversity awareness training
preconventional moral development
33. An appraisal distributional error where the appraiser gives their employees unusually high or low marks.
vesting
four-fifths rule
error of leniency or strictness
results performance appraisal method
34. Can directly align employees with the organizational goals - with evaluation based on profits - sales - etc.
ethnorelativism
wage curve
voluntary reduction
productivity
35. A resignation suggested by the employer to the employee.
pay equity
third-country nationals
encouraged resignation
flextime
36. Job evaluation based on classification of jobs in groups of predetermined wage grades. This is what the federal government uses.
tell and listen appraisal interview
third-country nationals
job classification system
variable-ratio reinforcement
37. 1938. Provided basic pay structure for workers. Those that have to be paid are non-exempt and must be paid at least the minimum wage. Those who hold executive or managerial positions are exempt.
Fair Labor Standards Act (FLSA)
project team
authoritarian leadership type
restricted policy
38. Evidence suggesting selection precludes members from protected classes.
restricted policy
OSHA form 300
360-degree appraisal
behavior checklist
39. Right for an employer to terminate an employee for no reason and for the employee to resign for the same.
contrast effect
utilitarian ethical decision
voluntary reduction
employment-at-will
40. The survey of the wages paid to employees with similar skill sets in a labor market. The Bureau of Labor Statistics publishes a reliable one.
wage and salary survey
consumer price index (CPI)
pay equity
job ranking system
41. Discipline focused on early correcion of employee misconduct. 1. Conference between employee and supervisor. 2. Second conference when solution did not work 3. Decision-making leave (paid leave)
defined benefit plan
OSHA form 300
social contract ethical decision
positive discipline
42. Team formed to solve a major organizational issue.
expatriates
taskforce team
essay
constructive discharge
43. Separation that is typically planned well in advanced - and are well received - celebratory occasions.
retirement
pluralism
consumer price index (CPI)
labor agreement
44. The act of returning to the country of origin after an international assignement.
Uniform Guidelines on Employee Selection Procedures
referent power
Family and Medical Leave Act (FMLA)
repatriation
45. Second level of Maslow's hierarchy. Includes security of body - employment - resources - morality - family - health - and posterity.
safety needs
position analysis questionnaire (PAQ)
career path
voluntary protection program (VPP)
46. An integrated knowledge within an organization that sets it out from the competition.
consumer price index (CPI)
360-degree appraisal
core competencies
management by objectives (MBO)
47. Discipline based on corrective measures of increasing degree. Most commonly used. 1. Oral Warning 2. Written Warning 3. Suspension without Pay 4. Discharge
transactional leader
progressive discipline
behavioral performance appraisal method
locus control
48. Defining the characteristics that the organization feels would be a good fit for the vacancies. To recruit - an organization must conduct job analysis - provide a job description - and give job specification.
job sharing
recruiting
factor comparison system
Worker Adjustment and Restraining Notification (WARN)
49. A resignation in which an employee chooses to resign without provocation from the employer.
distress
subordinate appraisal
distributional errors
unencouraged resignation
50. Rewards according to a specific time interval. Results in average and irregular performance.
fixed-interval reinforcement
structured interview
hygiene factors
involuntary reduction