SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A pension plan in which only the employer funds pensions.
Medical savings account (MSA)
progressive discipline
transformational leader
noncontributory pension plan
2. When some of the desired behavior is reinforced. Can be classified into four groups: fixed-interval - fixed-ratio - variable-interval - and variable-ratio.
partial reinforcement
characteristics model
piecework pay
competence based pay
3. When twelve months have been worked at an employer with health insurance - a worker can transfer to another employer with no regard to preexisting conditions.
employment-at-will
Wagner Act (National Labor Relations Act)
flextime
Health Insurance Portability and Accountability Act (HIPAA)
4. Different types of employee complaint resolution procedures.
employee involvement (EI) groups
restricted policy
error of central tendency
alternative resolution procedure (ARD)
5. Purposeful discrimination.
accountability
involuntary reduction
disparate treatment
extinction
6. The combination of various appraisal systems to give the manager and employee the best view into the performance.
job simplification
mixed-standard rating scale
360-degree appraisal
restricted policy
7. Withdrawal of a reward.
variable-ratio reinforcement
aptitude tests
extinction
Medical savings account (MSA)
8. An employer-created fund for laid off employees to draw from on top of unemployment benefits.
Supplemental unemployment benefits (SUBS)
job analysis
reductions-in-force (RIF)
skill-based pay
9. An situation in which an employer makes work life so difficult for the employee that they have no choice but to resign.
error of central tendency
constructive discharge
defined benefit plan
value-added compensation
10. Pay based on skills and increased job knowledge. Also called skilled based or knowledge based pay.
problem solving appraisal interview
Employee assistance programs (EAP)
competence based pay
transactional leader
11. Removal of something unpleasant for desire behavior.
negative reinforcement
self-directed team
employee involvement (EI) groups
values
12. Power based on individual expertise.
extinction
expert power
internal locus
Uniformed Services Employment and Reemployment Act
13. How an employee perceives his compensation relative to others within the organization.
pay equity
values
value-added compensation
subordinate appraisal
14. Official discrimination complaint to Equal Employment Opportunity Commission (EEOC) - filled by employee.
resignation
host country nationals
charge form
distributional errors
15. The survey of the wages paid to employees with similar skill sets in a labor market. The Bureau of Labor Statistics publishes a reliable one.
external locus
recruiting
wage and salary survey
individualistic ethical decision
16. A resignation in which an employee chooses to resign without provocation from the employer.
problem solving appraisal interview
unencouraged resignation
Occupational Safety and Health Act (OSHA)
social contract ethical decision
17. Discipline focused on early correcion of employee misconduct. 1. Conference between employee and supervisor. 2. Second conference when solution did not work 3. Decision-making leave (paid leave)
authoritarian leadership type
positive discipline
variable-ratio reinforcement
red circle rates
18. Groups of employees who meet to resolve problems and improve the organization.
broadbanding
employee involvement (EI) groups
diversity awareness training
repatriation
19. Pay by the hour.
cash balance pension plan
hourly pay
internal locus
noncontributory pension plan
20. Performance appraisal done by fellow employees - usually combined by the manager into a single profile for use. May be the most accurate - but not used due to popularity copntests.
peer appraisal
team appraisal
Health Maintenance Organization (HMO)
business ethics
21. Home country nationals that are employees who live and work in a different country than their own.
development
expatriates
separations
informal factors
22. Collapses traditional salary grades into a few wide bands and helps eliminate obsession with grades and gives management an enhanced ability to reward on performance.
recency error
hot-stove approach
broadbanding
behavior checklist
23. An appraisal error based on biases of how the information is selected - evaluated - or organized.
defined benefit plan
positive reinforcement
temporal errors
affirmative action
24. The oldest and simplest job evaluation that is based on grouping the jobs based on their relative worth to one another; can only be used on a small number of jobs.
job ranking system
democratic leadership type
progressive discipline
pay equity
25. Team formed to solve a major organizational issue.
horizontal career path
taskforce team
employment-at-will
positive reinforcement
26. A report companies with 100 or more employees must fill out annually to determine workforce composition.
variable-interval reinforcement
competence based pay
EEO-1 Report
stress interview
27. A method that evaluates based on: 1. Knowledge 2. Accountability 3. Mental Activity (KAMA)
Hay profile method
selection
training
esteem needs
28. An attempt by the employer to alter the behavior of the employee by persuasion and motivational incentives.
behavior observation scales (BOS)
business ethics
tell and sell appraisal interview
progressive discipline
29. An extremely hard goal - but not impossible to reach.
cash compensation
peer appraisal
stretch goal
red circle rates
30. A leader who works to fulfill subordinates' needs and goals as well as to achieve the organization's larger mission; the needs of others are placed above the leader's own needs.
quality circle
active listening
servant leader
reductions-in-force (RIF)
31. Consists of vertical scales for each dimension of employee's performance.
continuous reinforcement
affirmative action
broadbanding
behaviorally anchored rating scale (BARS)
32. A code of moral principles and values that govern organizational behavior.
Taft-Hartley Act (Labor Management Relations Act)
business ethics
authoritarian leadership type
unencouraged resignation
33. An integrated knowledge within an organization that sets it out from the competition.
core competencies
quid pro quo harassment
coercive leadership
defined contribution plan
34. Voluntary or involuntary reductions in labor.
reductions-in-force (RIF)
virtual team
critical incident method
Fair Labor Standards Act (FLSA)
35. 1931. Required federal contracts for construction to specify minimum wage for workers.
Society for Human Resource Management
behaviorally anchored rating scale (BARS)
criminal sexual harassment
Davis-Bacon Act
36. Statement authorizing union to act as their representative.
mixed-standard rating scale
cafeteria plans
authorization card
resignation
37. Understanding the duties of the job.
business ethics
recruiting
project team
job analysis
38. Evaluation based on factor-by-factor of development and comparison. Comparison against key jobs within the organization.
Age Discrimination in Employment Act
factor comparison system
external locus
noncontributory pension plan
39. The matching of people with future vacancies.
Norris-La Guardia Act
human resource planning
laissez-faire leadership type
factor comparison system
40. An appraisal temporal error when the evaluation is based upon the employee's most recent behavior.
values
succession planning
eustress
recency error
41. Payment rates above the pay range.
Preferred Provider Organization (PPO)
authorization card
strategic planning
red circle rates
42. Minorities in the workplace.
skill-based pay
protected classes
Health Insurance Portability and Accountability Act (HIPAA)
ethnocentrism
43. Rewards according to a specific time interval. Results in average and irregular performance.
Older Workers Benefit Protection Act (OWBPA)
trait performance appraisal method
repatriation
fixed-interval reinforcement
44. Unpaid union official that represents the employees when dealing with management.
locus control
union steward
charismatic leader
mixed-standard rating scale
45. A problem in appraisal in which an employee is given the same grade on all dimensions based on a few attributes.
Pregnancy Discrimination Act
cash compensation
halo effect
Davis-Bacon Act
46. A succession of linked jobs that prepares a worker for advancement to the next job in the chain.
servant leader
career path
virtual team
voluntary reduction
47. 1974. Main federal legislation responsible for controlling employee benefit and retirement plans.
pay equity
laissez-faire leadership type
cash balance pension plan
Employee Retirement Income Security Act (ERISA)
48. The curve in the scattergram that identifies the worth of jobs and wages.
wage curve
Medical savings account (MSA)
value-added compensation
Employee Retirement Income Security Act (ERISA)
49. The third level of moral development in which people make decisions based on internalized principles - beliefs - and values. A characteristic of managers that encourage to think for themselves and engage in moral reasoning.
physiological needs
postconventional moral development
position analysis questionnaire (PAQ)
fast tracking
50. A behavioral method that notes an unusual event that identifies superior or inferior performance by the employee.
Immigration Reform and Control Act
critical incident
behavior checklist
wage and salary survey