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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Harassment based on employment decisions; an economic or position consequence for noncompliance.
quid pro quo harassment
360-degree appraisal
position analysis questionnaire (PAQ)
silver handshake
2. Quantitative approach to job analysis that assumes all parts of the job relate to data - people - and things.
Clayton Act
critical incident
positive discipline
functional job analysis (FJA)
3. Power derived from the degree in which one is admired and people want to emulate them.
forced-choice
discipline
consumer price index (CPI)
referent power
4. A problem in evaluation due to being compared to someone previously evaluated.
contrast effect
Landrum-Griffin Act
behavioral performance appraisal method
expert power
5. Flexible working hours that allow workers to choose start and end times.
flextime
broadbanding
protected classes
adverse impact
6. 194-point questionnaire with five-point scale to determine the degree in which tasks are performed.
position analysis questionnaire (PAQ)
criminal sexual harassment
Equal Pay Act
red circle rates
7. Includes hourly wages - salaries - and bonuses.
legitimate leadership
cash compensation
development assignments
project team
8. Helps manager translate measurement framework from strategic to operational goals.
balanced scorecard (BSC)
democratic leadership type
non-cash compensation
point system
9. Highest level of Maslow's hierarchy. Includes morality - creativity - spontaneity - problem solving - lack of prejudice - and acceptance of facts.
Wagner Act (National Labor Relations Act)
self-actualization
core competencies
physiological needs
10. Union must represent union and nonunion members equally.
Walsh-Healy Act
democratic leadership type
employment-at-will
fair representation
11. Host country natives that are employees. Usually is shifted to because it is cheaper - gives a good impression on locals - and no adjustment to culture.
host country nationals
Society for Human Resource Management
Bona Fide Occupational Qualification (BFOQ)
quid pro quo harassment
12. The combination of various appraisal systems to give the manager and employee the best view into the performance.
succession planning
workforce diversity
stress interview
360-degree appraisal
13. Belief that one culture is superior to another.
ethnocentrism
democratic leadership type
motivators
progressive discipline
14. Encourages teamwork and knowledge transfer among employees.
development assignments
social contract ethical decision
mixed-standard rating scale
business ethics
15. An intent to resign from a company that is typically expressed in written communication to the employee's manager.
customer appraisal
stress interview
arbitrator
resignation
16. A decision based on total impartiality.
broadbanding
horizontal career path
justice ethical decision
skill-based pay
17. Means that people employed in an organization represent different cultural groups and human qualities.
cafeteria plans
workforce diversity
self-actualization
arbitrator
18. Groups of employees who meet to resolve problems and improve the organization.
development
employee involvement (EI) groups
coercive leadership
legitimate leadership
19. Evaluating self - considering one's own strengths and weaknesses. Best used for developmental purposes.
charge form
accountability
Equal Employment Opportunity Act
self-appraisal
20. Advancing to the next level in the minimum time required in the current position.
fast tracking
equal employment opportunity (EEO) laws
characteristics model
Uniform Guidelines on Employee Selection Procedures
21. A career path that is hiearchical in nature and consists of interdependent sequential jobs.
human resource information system
tell and listen appraisal interview
development assignments
vertical career path
22. Reward given for desired behavior.
adverse impact
Medical savings account (MSA)
recruiting
positive reinforcement
23. Rewards according to random times. Results in moderately high and stable performance.
balance sheet approach
Railway Labor Act
variable-interval reinforcement
Equal Employment Opportunity Act
24. How an employee perceives his compensation relative to others within the organization.
social contract ethical decision
fast tracking
human resource planning
pay equity
25. Reporting criminal activity to the government.
skill-based pay
ethnorelativism
whistleblowing
position analysis questionnaire (PAQ)
26. The need for achievement - recognition - responsibility - and growth; they both eliminate job dissatisfaction and stimulate motivation.
motivators
Uniformed Services Employment and Reemployment Act
unencouraged resignation
partial reinforcement
27. Separation that is typically planned well in advanced - and are well received - celebratory occasions.
retirement
voluntary protection program (VPP)
peer appraisal
cafeteria plans
28. A medical insurance plan that the employer contributes to meet the needs of the individual's medical needs.
discipline
social contract ethical decision
Medical savings account (MSA)
job specifications
29. Method of performance measurement based on managers' records of specific examples of the employee acting in ways that are either effective or ineffective.
critical incident method
Equal Employment Opportunity Act
positive discipline
Clayton Act
30. Characterized by dictatorship that dismisses input from team members; decides the term of tasks and who will perform the work to be done.
business ethics
authoritarian leadership type
retirement
EEO-1 Report
31. Compensation tied to a reward for effort and performance.
results performance appraisal method
pay for performance standard
recruiting
aptitude tests
32. A pension plan in which the main source of retirement funds today - some employers will match contributions to a certain percentage.
transactional leader
401(k) savings plan
Older Workers Benefit Protection Act (OWBPA)
job description
33. 1947. Pro-business act created to counter the pro-labor Wagner Act by banning unfair practices of labor unions. Created the Federal Mediation and Conciliation Service (FMCS) to help resolve grievances.
horizontal career path
management by objectives (MBO)
Taft-Hartley Act (Labor Management Relations Act)
charismatic leader
34. Belief that things happen due to their own responsibility.
cash compensation
job analysis
negative reinforcement
internal locus
35. The degree in which an individual believes they have control of their fate.
functional job analysis (FJA)
red circle rates
locus control
balance sheet approach
36. 1970. A law passed to attempt to reduce workplace injuries and illnesses. It's general area of responsibility are: 1.General Industry 2. Maritime 3. Construction 4. Agriculture
Wagner Act (National Labor Relations Act)
Occupational Safety and Health Act (OSHA)
punishment
esteem needs
37. Discipline based on corrective measures of increasing degree. Most commonly used. 1. Oral Warning 2. Written Warning 3. Suspension without Pay 4. Discharge
positive discipline
unstructured interview
progressive discipline
extinction
38. Discipline focused on early correcion of employee misconduct. 1. Conference between employee and supervisor. 2. Second conference when solution did not work 3. Decision-making leave (paid leave)
similar to me error
third-country nationals
positive discipline
Norris-La Guardia Act
39. Cost of living that measures the average prices of products and services over time.
peer appraisal
consumer price index (CPI)
compressed workweek
transformational leader
40. Breeds mistrust in the workplace; fairly excepted practice in private industry.
pay secrecy
Pregnancy Discrimination Act
achievement test
similar to me error
41. A flexible benefit plan for the employee - letting them choose the benefits best suited to their personal needs and situation.
mixed-standard rating scale
cafeteria plans
McDonnell Douglas Test
postconventional moral development
42. The rater checks statements on a list that he believes are characteristic of the employee.
quality circle
silver handshake
behavior checklist
strategic diversity management
43. Laws that prevent discrimination in the workplace.
quid pro quo harassment
voluntary protection program (VPP)
equal employment opportunity (EEO) laws
contrast error
44. A process to make the job more complex to improve the level of boredom of an oversimplified job.
job enlargement
recruiting
point system
broadbanding
45. The ability to influence people to achieve goals for the organization.
job simplification
wage curve
quid pro quo harassment
leadership
46. An organization that has generated a list of recommendation for executing an effective diversity initiative.
telecommuting
Immigration Reform and Control Act
Medical savings account (MSA)
Society for Human Resource Management
47. Measures the frequency of observed behavior.
restricted policy
halo effect
Equal Pay Act
behavior observation scales (BOS)
48. A procedural document designed by the federal government to assist in hiring - promotion - transfer - demotion - dismissal - and referrals.
fixed-ratio reinforcement
position analysis questionnaire (PAQ)
preconventional moral development
Uniform Guidelines on Employee Selection Procedures
49. Performance appraisal by an employee of their superior. Usually evaluates on leadership - oral communication - delegation of authority - coordination of team efforts - and interest in subordinates.
generalized sexual harassment
subordinate appraisal
punishment
wage curve
50. Act that amended age discrimination in employment to include all employee benefits; also provided terminated employees with time to consider group termination or retirement programs and consult an attorney.
conventional moral development
internal selection
arbitrator
Older Workers Benefit Protection Act (OWBPA)