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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A pension plan in which the main source of retirement funds today - some employers will match contributions to a certain percentage.
employee involvement (EI) groups
401(k) savings plan
telecommuting
broadbanding
2. 1974. Main federal legislation responsible for controlling employee benefit and retirement plans.
Employee Retirement Income Security Act (ERISA)
transformational leader
Taft-Hartley Act (Labor Management Relations Act)
locus control
3. Reward given for desired behavior.
fixed-interval reinforcement
behavior checklist
positive reinforcement
Medical savings account (MSA)
4. Helps manager translate measurement framework from strategic to operational goals.
360-degree appraisal
extinction
locus control
balanced scorecard (BSC)
5. Characterized by dictatorship that dismisses input from team members; decides the term of tasks and who will perform the work to be done.
Preferred Provider Organization (PPO)
external locus
authoritarian leadership type
physiological needs
6. When twelve months have been worked at an employer with health insurance - a worker can transfer to another employer with no regard to preexisting conditions.
Supplemental unemployment benefits (SUBS)
value-added compensation
Health Insurance Portability and Accountability Act (HIPAA)
401(k) savings plan
7. Evidence suggesting selection precludes members from protected classes.
hot-stove approach
Material Safety Data Sheets (MSDS)
human resource information system
restricted policy
8. A leader that clarifies roles - initiates structure - provides rewards - and is considerate of employees; fair - hardworking - and tolerant; emphasizes job-oriented(not personal) needs.
transactional leader
achievement test
Pregnancy Discrimination Act
progressive discipline
9. Basic individual beliefs about right and wrong.
tell and sell appraisal interview
diversity awareness training
manager/supervisor appraisal
values
10. A code of moral principles and values that govern organizational behavior.
eustress
business ethics
consumer price index (CPI)
voluntary protection program (VPP)
11. Test that measure what a person can do right now.
broadbanding
error of leniency or strictness
Long-term disability (LTD) insurance
achievement test
12. To discipline by being effective - consistent - and applied to all equally. 1. Documentation of Misconduct 2. Investigative Interview 3. Application of Discipline
ego strength
alternative resolution procedure (ARD)
hot-stove approach
contrast error
13. Evaluating self - considering one's own strengths and weaknesses. Best used for developmental purposes.
achievement test
negative reinforcement
self-appraisal
point system
14. Group assigned with improving quality.
recruiting
orientation
unencouraged resignation
process improvement team
15. Discipline based on corrective measures of increasing degree. Most commonly used. 1. Oral Warning 2. Written Warning 3. Suspension without Pay 4. Discharge
piecework pay
recency error
progressive discipline
burnout
16. Statement authorizing union to act as their representative.
authorization card
trancenders
development
four-fifths rule
17. Pay is the same each pay period regardless of hours worked.
third-country nationals
contrast effect
salary pay
Bona Fide Occupational Qualification (BFOQ)
18. Breeds mistrust in the workplace; fairly excepted practice in private industry.
motivators
functional job analysis (FJA)
job sharing
pay secrecy
19. Leadership based on the control that management has over punishing subordinates.
job analysis
balance sheet approach
virtual team
coercive leadership
20. Threat of power in order to convince someone to engage in sexual activity.
coercive sexual harassment
discipline
active listening
postconventional moral development
21. Measure the extent which someone has characteristics. Relatively inexpensive - but high potential for errors - and not useful in allocating rewards or promotions.
fast tracking
hot-stove approach
authorization card
trait performance appraisal method
22. Guarantee of benefits - especially in pension plans.
broadbanding
vesting
job classification system
development
23. Team formed to solve a major organizational issue.
Americans with Disabilities Act (ADA)
taskforce team
hot-stove approach
Preferred Provider Organization (PPO)
24. Act that amended age discrimination in employment to include all employee benefits; also provided terminated employees with time to consider group termination or retirement programs and consult an attorney.
self-directed team
variable-interval reinforcement
Older Workers Benefit Protection Act (OWBPA)
peer appraisal
25. The need for achievement - recognition - responsibility - and growth; they both eliminate job dissatisfaction and stimulate motivation.
motivators
behavioral performance appraisal method
essay
trancenders
26. An uncomfortable environment that interferes with job performance.
third-country nationals
hostile environment
social contract ethical decision
ethnocentrism
27. 1. Treatment that punishes 2. Orderly behavior in an organization 3. Training that corrects undesirable behavior and develops self control
similar to me error
discipline
selection
voluntary reduction
28. Purposeful discrimination.
disparate treatment
development
managing workforce diversity
Health Maintenance Organization (HMO)
29. A personal disorientation when experiencing an unfamiliar way of life.
Wagner Act (National Labor Relations Act)
Americans with Disabilities Act (ADA)
culture shock
job evaluation
30. Groups of employees who meet to resolve problems and improve the organization.
ethnocentrism
noncontributory pension plan
employee involvement (EI) groups
fair representation
31. 1931. Required federal contracts for construction to specify minimum wage for workers.
characteristics model
error of leniency or strictness
Davis-Bacon Act
active listening
32. How an employee perceives his compensation relative to others within the organization.
401(k) savings plan
pay equity
charge form
ethnocentrism
33. A succession of linked jobs that prepares a worker for advancement to the next job in the chain.
peer appraisal
charge form
career path
cross-functional team
34. Third level of Maslow's hierarchy. Includes friendship - family - and interaction.
self-actualization
cash compensation
cross-functional team
social needs
35. Identification of future candidates for future anticipated vacancies.
internal locus
quid pro quo harassment
Age Discrimination in Employment Act
succession planning
36. Teaching long-term skills.
development
Davis-Bacon Act
democratic leadership type
peer appraisal
37. Highly trained workers that are a group that perform interdependent tasks.
salary pay
self-directed team
Occupational Safety and Health Act (OSHA)
stress interview
38. A decision based on the long-term interests of an individual.
individualistic ethical decision
behavior observation scales (BOS)
whistleblowing
McDonnell Douglas Test
39. The degree in which an individual believes they have control of their fate.
virtual team
leadership
locus control
job enrichment
40. Focus on the employee's achievements; less subjective - acceptable for employees and supervisors - link individual performance with organizational goals - encourage goal setting - and are good for reward and promotion decisions. However - time consum
vertical career path
non-cash compensation
pay for performance standard
results performance appraisal method
41. Rating based on having certain characteristics.
discipline
graphic rating scale
Employee Retirement Income Security Act (ERISA)
Landrum-Griffin Act
42. 1964 - amended in 1972 - 1991 - and 1994. Broadest and most significant law affecting employment opportunity rights.
solicitation sexual harassment
Civil Rights Act
positive discipline
postconventional moral development
43. Rewards according to random times. Results in moderately high and stable performance.
moral rights ethical decision
job classification system
charismatic leader
variable-interval reinforcement
44. An attempt by the employer to alter the behavior of the employee by persuasion and motivational incentives.
tell and sell appraisal interview
job specifications
Employee Retirement Income Security Act (ERISA)
training
45. A group with mix of specialists that are assigned rather than voluntary membership.
Wagner Act (National Labor Relations Act)
cross-functional team
structured interview
hygiene factors
46. A resignation suggested by the employer to the employee.
ethnocentrism
broadbanding
encouraged resignation
referent power
47. Diversity as a result of acquisitions and mergers - which is a forced diversification of the workplace.
affirmative action
transformational leader
generalized sexual harassment
strategic diversity management
48. A decision based on total impartiality.
justice ethical decision
voluntary reduction
tell and listen appraisal interview
achievement test
49. 1970. A law passed to attempt to reduce workplace injuries and illnesses. It's general area of responsibility are: 1.General Industry 2. Maritime 3. Construction 4. Agriculture
pay grades
moral rights ethical decision
Occupational Safety and Health Act (OSHA)
whistleblowing
50. A trait method that requires the rater to describe the employee's performance in a statement.; fairly subjective and reliant on the manager's ability to write effective statements.
Equal Pay Act
alternative resolution procedure (ARD)
essay
development assignments