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DSST Human Resource Management

Subjects : dsst, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. 1963. Amendment to the Fair Labor Standards Act. No discrimination of pay - benefits - or pension based on gender.






2. 1978. No discrimination based on pregnancy - childbirth - and related conditions.






3. 1938. Provided basic pay structure for workers. Those that have to be paid are non-exempt and must be paid at least the minimum wage. Those who hold executive or managerial positions are exempt.






4. The first level of moral development - in which people make decisions based on selfish reasons; concerned only with external rewards or punishments. A characteristic of managers with authoritarian and coercive styles.






5. Rates performance of employee achievement of goals set by manager and the employee.






6. An appraisal error based on biases of how the information is selected - evaluated - or organized.






7. An interview based on a set group of questions so to be compared answers across all candidates. Questions are asked based on job knowledge - job simulation - situational - and work willingness.






8. 1972. Extended Civil Rights Title VII to government workers.






9. Performance appraisal by an employee of their superior. Usually evaluates on leadership - oral communication - delegation of authority - coordination of team efforts - and interest in subordinates.






10. Third level of Maslow's hierarchy. Includes friendship - family - and interaction.






11. 1993. Applies to employers with fifty or more employees. Paternal and maternal leave covered under this act.






12. An appraisal temporal error in which the appraiser inflates the evaluation because of a mutual connection.






13. To discipline by being effective - consistent - and applied to all equally. 1. Documentation of Misconduct 2. Investigative Interview 3. Application of Discipline






14. Documents that contain the main information about hazardous material.






15. Different types of employee complaint resolution procedures.






16. When some of the desired behavior is reinforced. Can be classified into four groups: fixed-interval - fixed-ratio - variable-interval - and variable-ratio.






17. Only suitable defense against discrimination; postulates that age - religion - sex - or nationality is an actual qualification for the job. It does NOT cover race or color.






18. A pension plan in which amount of benefits are based on how much is in their account at time of retirement.






19. Guarantee of benefits - especially in pension plans.






20. RIF that include some type of severance pay and extension of benefits for a predetermined period of time.






21. 1967. No discrimination based on ages of people over 40. No pressure for older to retire; no terminating only older employees when downsizing;






22. A group of people that rely primarily or exclusively on electronic forms of communication to work together in accomplishing goals.






23. How an employee perceives his compensation relative to others within the organization.






24. Method that determines the relative worth of jobs.






25. An integrated knowledge within an organization that sets it out from the competition.






26. Evaluating self - considering one's own strengths and weaknesses. Best used for developmental purposes.






27. Improvement of job efficiency by simplifying it.






28. Separation that is typically planned well in advanced - and are well received - celebratory occasions.






29. Rating based on comparison than a standard.






30. An interview that places the applicant in a simulated high stress setting to interview the candidate.






31. Rewards according to random times. Results in moderately high and stable performance.






32. Belief that things happen due to their own responsibility.






33. Home country nationals that are employees who live and work in a different country than their own.






34. Highest level of Maslow's hierarchy. Includes morality - creativity - spontaneity - problem solving - lack of prejudice - and acceptance of facts.






35. Discipline based on corrective measures of increasing degree. Most commonly used. 1. Oral Warning 2. Written Warning 3. Suspension without Pay 4. Discharge






36. Rewards after a specific number of desired behaviors. Results in high or stable performance.






37. The working conditions - pay - company policies - and interpersonal relationships; they help eliminate job satisfaction - but do not motivate the employee according to the two-factor theory.






38. Method of performance measurement based on managers' records of specific examples of the employee acting in ways that are either effective or ineffective.






39. Union must represent union and nonunion members equally.






40. Host country natives that are employees. Usually is shifted to because it is cheaper - gives a good impression on locals - and no adjustment to culture.






41. A communication of strong and weak points of the employee's performance - and then in which the employee responds with his feelings about the appraisal.






42. Highest level of sexual harassment and would result in a punishable act under the law.






43. Traditional approach to appraisal - a review by management one level higher.






44. The need for achievement - recognition - responsibility - and growth; they both eliminate job dissatisfaction and stimulate motivation.






45. Group of healthcare providers that guarantee lower healthcare costs to the employer; seen as a higher quality to the employee.






46. Bottom level of Maslow's hierarchy. Includes shelter - food - sleep - breaks - and compensation.






47. Power based on individual expertise.






48. A problem in evaluation due to being compared to someone previously evaluated.






49. Groups of employees who meet to resolve problems and improve the organization.






50. Characterized by an open-line communication between workers and management; values team-input - and facilitates group cooperation without being overly active within the group.