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DSST Human Resource Management
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Subjects
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dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A method that evaluates based on: 1. Knowledge 2. Accountability 3. Mental Activity (KAMA)
workforce diversity
labor agreement
similar to me error
Hay profile method
2. An situation in which an employer makes work life so difficult for the employee that they have no choice but to resign.
constructive discharge
Taft-Hartley Act (Labor Management Relations Act)
Equal Employment Opportunity Act
ethnocentrism
3. Performance appraisal by an employee of their superior. Usually evaluates on leadership - oral communication - delegation of authority - coordination of team efforts - and interest in subordinates.
reward leadership
development
Taft-Hartley Act (Labor Management Relations Act)
subordinate appraisal
4. An appraisal distributional error where the rater is reluctant to give high or low marks.
error of central tendency
continuous reinforcement
job specifications
Consolidated Omnibus Budget Reconciliation Act (COBRA)
5. Payment rates above the pay range.
business ethics
negative reinforcement
red circle rates
job ranking system
6. 1914. No forbidding the existence of a union.
Clayton Act
wage curve
coercive sexual harassment
workforce diversity
7. A concept Richard Hackman and Greg Oldham formulated after researching job design - focusing on three main parts: core job dimensions - critical psychological states - and employee growth need.
development
Long-term disability (LTD) insurance
Norris-La Guardia Act
characteristics model
8. A written description of the basic tasks - duties - minimum required experience - and responsibilities required of an employee holding a particular job.
Fair Labor Standards Act (FLSA)
hot-stove approach
job description
Uniformed Services Employment and Reemployment Act
9. A pension plan in which the employer contributes percentage of employer pay to an account that earns interest. When the employee leaves - the amount is rolled up into an individual retirement account (IRA).
training
distress
cash balance pension plan
critical incident
10. Measure the extent which someone has characteristics. Relatively inexpensive - but high potential for errors - and not useful in allocating rewards or promotions.
unstructured interview
variable-interval reinforcement
wage curve
trait performance appraisal method
11. Rates performance of employee achievement of goals set by manager and the employee.
fixed-ratio reinforcement
conventional moral development
management by objectives (MBO)
Taft-Hartley Act (Labor Management Relations Act)
12. Not reporting to work.
recency error
learning organization
absenteeism
EEO-1 Report
13. Services provided for workers to deal with problems that interfere with how they do their jobs.
value-added compensation
Employee assistance programs (EAP)
essay
problem solving appraisal interview
14. The survey of the wages paid to employees with similar skill sets in a labor market. The Bureau of Labor Statistics publishes a reliable one.
laissez-faire leadership type
Supplemental unemployment benefits (SUBS)
pay secrecy
wage and salary survey
15. 1947. Pro-business act created to counter the pro-labor Wagner Act by banning unfair practices of labor unions. Created the Federal Mediation and Conciliation Service (FMCS) to help resolve grievances.
reward leadership
Taft-Hartley Act (Labor Management Relations Act)
360-degree appraisal
Walsh-Healy Act
16. Threat of power in order to convince someone to engage in sexual activity.
coercive sexual harassment
management by objectives (MBO)
Taft-Hartley Act (Labor Management Relations Act)
accountability
17. 1963. Amendment to the Fair Labor Standards Act. No discrimination of pay - benefits - or pension based on gender.
career path
Hay profile method
error of leniency or strictness
Equal Pay Act
18. Only suitable defense against discrimination; postulates that age - religion - sex - or nationality is an actual qualification for the job. It does NOT cover race or color.
Bona Fide Occupational Qualification (BFOQ)
inappropriate sexual harassment
EEO-1 Report
Long-term disability (LTD) insurance
19. Includes other employee benefits - such as health insurance - pension contributions - tuition reimbursement - and legal assistance programs.
non-cash compensation
mixed-standard rating scale
360-degree appraisal
Americans with Disabilities Act (ADA)
20. Home country nationals that are employees who live and work in a different country than their own.
legitimate leadership
telecommuting
expatriates
social contract ethical decision
21. The knowledge - skills - and abilities required for the job.
criminal sexual harassment
variable-ratio reinforcement
job specifications
disparate treatment
22. Encourages teamwork and knowledge transfer among employees.
defined benefit plan
broadbanding
encouraged resignation
development assignments
23. A leader that clarifies roles - initiates structure - provides rewards - and is considerate of employees; fair - hardworking - and tolerant; emphasizes job-oriented(not personal) needs.
flextime
transactional leader
error of central tendency
solicitation sexual harassment
24. A neutral third party that will make the binding decision between both parties.
restricted policy
four-fifths rule
arbitrator
telecommuting
25. Act that provides individuals and dependents who may lose medical coverage with opportunity to pay to continue coverage.
retirement
distributional errors
cash balance pension plan
Consolidated Omnibus Budget Reconciliation Act (COBRA)
26. 1932. Labor legislation that outlawed 'yellow dog' contracts and forbade federal courts from issuing injunctions to restrain strikes - boycotts - and peaceful picketing.
expatriates
internal locus
Norris-La Guardia Act
whistleblowing
27. A flexible benefit plan for the employee - letting them choose the benefits best suited to their personal needs and situation.
flextime
productivity
continuous reinforcement
cafeteria plans
28. 1970. A law passed to attempt to reduce workplace injuries and illnesses. It's general area of responsibility are: 1.General Industry 2. Maritime 3. Construction 4. Agriculture
Walsh-Healy Act
Occupational Safety and Health Act (OSHA)
esteem needs
Immigration Reform and Control Act
29. A group with mix of specialists that are assigned rather than voluntary membership.
graphic rating scale
cross-functional team
taskforce team
unencouraged resignation
30. Rewards according to a specific time interval. Results in average and irregular performance.
vertical career path
inappropriate sexual harassment
physiological needs
fixed-interval reinforcement
31. Includes the social environment of the workplace and informal work groups.
culture shock
trait performance appraisal method
informal factors
telecommuting
32. The act of returning to the country of origin after an international assignement.
continuous reinforcement
transactional leader
job enrichment
repatriation
33. Theory Z people - those that have reached the self-actualization phase.
horizontal career path
cross-functional team
trancenders
partial reinforcement
34. Evaluating self - considering one's own strengths and weaknesses. Best used for developmental purposes.
pay for performance standard
behavior checklist
wage and salary survey
self-appraisal
35. A decision based on the principle that the behavior that causes the greatest good for the most is ethical.
hourly pay
wage curve
utilitarian ethical decision
internal selection
36. Includes hourly wages - salaries - and bonuses.
cash compensation
values
distress
Uniform Guidelines on Employee Selection Procedures
37. Compensation useful in advancing organizational goals.
value-added compensation
host country nationals
critical incident
charge form
38. 1990. Employers cannot discriminate against people with physical or mental capabilities - and must make reasonable accommodations for people with disabilities or religious preferences.
pay equity
Americans with Disabilities Act (ADA)
competence based pay
temporal errors
39. 1972. Extended Civil Rights Title VII to government workers.
Equal Employment Opportunity Act
cash compensation
absenteeism
contributory pension plan
40. A problem in appraisal in which an employee is given the same grade on all dimensions based on a few attributes.
ethnocentrism
halo effect
continuous reinforcement
business ethics
41. Pay is the same each pay period regardless of hours worked.
Taft-Hartley Act (Labor Management Relations Act)
salary pay
retirement
job rotation
42. Cost of living that measures the average prices of products and services over time.
defined contribution plan
wage and salary survey
consumer price index (CPI)
four-fifths rule
43. Defining the characteristics that the organization feels would be a good fit for the vacancies. To recruit - an organization must conduct job analysis - provide a job description - and give job specification.
succession planning
Equal Pay Act
recruiting
workforce diversity
44. 1994. Jobs are protected for those that go on short military service.
active listening
Civil Rights Act
laissez-faire leadership type
Uniformed Services Employment and Reemployment Act
45. Harmful stress that accompanies a feeling of insecurity.
balance sheet approach
achievement test
distress
Landrum-Griffin Act
46. A leader that has an ability to motivate employees to go beyond expectations; less predictable than transactional and embrace new ideas. Charismatic leaders are visionaries; they try to get others to see a better future and their participation in it.
charismatic leader
non-cash compensation
punishment
temporal errors
47. Sexual remarks or actions not targeted at a specific individual.
consumer price index (CPI)
cross-functional team
human resource information system
generalized sexual harassment
48. An interview based on a set group of questions so to be compared answers across all candidates. Questions are asked based on job knowledge - job simulation - situational - and work willingness.
position analysis questionnaire (PAQ)
wage and salary survey
structured interview
process improvement team
49. Involves determining the type and number of individuals needed to get the job done.
job analysis
democratic leadership type
job ranking system
fixed-ratio reinforcement
50. Sexual harassment that uses rewards; potential for criminal prosecution.
solicitation sexual harassment
characteristics model
job simplification
authoritarian leadership type
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