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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. An early retirement incentive in a form of a cash bonus or increased pension.
peer appraisal
employee involvement (EI) groups
silver handshake
authorization card
2. When some of the desired behavior is reinforced. Can be classified into four groups: fixed-interval - fixed-ratio - variable-interval - and variable-ratio.
job enrichment
constructive discharge
partial reinforcement
management by objectives (MBO)
3. Teaching short-term skills. May be 'on-the-job' or 'off-the-job'.
career plateauing
training
internal locus
behavior observation scales (BOS)
4. The idea that people with authority are subject to reporting to superiors.
team appraisal
four-fifths rule
accountability
behavior checklist
5. Second level of Maslow's hierarchy. Includes security of body - employment - resources - morality - family - health - and posterity.
democratic leadership type
management by objectives (MBO)
external locus
safety needs
6. An appraisal distributional error where the appraiser gives their employees unusually high or low marks.
error of leniency or strictness
disparate treatment
pay secrecy
Consolidated Omnibus Budget Reconciliation Act (COBRA)
7. Rewards according to a random number of behaviors. Results in very high performance.
variable-ratio reinforcement
job description
skill-based pay
pay for performance standard
8. A report companies with 100 or more employees must fill out annually to determine workforce composition.
EEO-1 Report
adverse impact
problem solving appraisal interview
strategic planning
9. Rating based on comparison than a standard.
functional job analysis (FJA)
Wagner Act (National Labor Relations Act)
Society for Human Resource Management
mixed-standard rating scale
10. 1972. Extended Civil Rights Title VII to government workers.
encouraged resignation
positive reinforcement
utilitarian ethical decision
Equal Employment Opportunity Act
11. Statement authorizing union to act as their representative.
customer appraisal
Executive Order 11246
Consolidated Omnibus Budget Reconciliation Act (COBRA)
authorization card
12. The first level of moral development - in which people make decisions based on selfish reasons; concerned only with external rewards or punishments. A characteristic of managers with authoritarian and coercive styles.
salary pay
preconventional moral development
Walsh-Healy Act
trancenders
13. Discipline based on corrective measures of increasing degree. Most commonly used. 1. Oral Warning 2. Written Warning 3. Suspension without Pay 4. Discharge
broadbanding
job classification system
human resource planning
progressive discipline
14. Union must represent union and nonunion members equally.
tell and sell appraisal interview
protected classes
fair representation
Health Maintenance Organization (HMO)
15. 1993. Applies to employers with fifty or more employees. Paternal and maternal leave covered under this act.
fast tracking
absenteeism
fair representation
Family and Medical Leave Act (FMLA)
16. When twelve months have been worked at an employer with health insurance - a worker can transfer to another employer with no regard to preexisting conditions.
extinction
job enlargement
Health Insurance Portability and Accountability Act (HIPAA)
distributional errors
17. Teaching long-term skills.
justice ethical decision
halo effect
variable-ratio reinforcement
development
18. Belief that things happen due to their own responsibility.
host country nationals
internal locus
physiological needs
aptitude tests
19. Hands-off approach over all decision-making without any further involvement unless asked to participate.
disparate treatment
diversity awareness training
laissez-faire leadership type
core competencies
20. A medical insurance plan that the employer contributes to meet the needs of the individual's medical needs.
development assignments
Medical savings account (MSA)
behavior checklist
internal locus
21. Accommodation of several cultures.
pluralism
critical incident
restricted policy
Civil Rights Act
22. A problem in appraisal in which an employee is given the same grade on all dimensions based on a few attributes.
job ranking system
halo effect
Health Insurance Portability and Accountability Act (HIPAA)
development
23. Performance appraisal that recognizes team accomplishement instead of individual performance - used by companies with a strong total quality management (TQM) emphasis.
employee involvement (EI) groups
recency error
progressive discipline
team appraisal
24. Measures the frequency of observed behavior.
job rotation
behavior observation scales (BOS)
graphic rating scale
behaviorally anchored rating scale (BARS)
25. Seeking to minimize ethnocentrism and moving toward pluralism and ethnorelativism.
defined benefit plan
career path
managing workforce diversity
pay grades
26. Insurance that pays for nursing homes and medical-related costs to old age and illness.
Health Insurance Portability and Accountability Act (HIPAA)
Long-term disability (LTD) insurance
Landrum-Griffin Act
job sharing
27. Cost of living that measures the average prices of products and services over time.
fair representation
self-appraisal
noncontributory pension plan
consumer price index (CPI)
28. 1931. Required federal contracts for construction to specify minimum wage for workers.
pluralism
Davis-Bacon Act
distress
wage and salary survey
29. An uncomfortable environment that interferes with job performance.
characteristics model
Uniform Guidelines on Employee Selection Procedures
project team
hostile environment
30. Group of healthcare providers that guarantee lower healthcare costs to the employer; seen as a higher quality to the employee.
Preferred Provider Organization (PPO)
critical incident method
trait performance appraisal method
physiological needs
31. 1986. Used to control the hiring - recruiting - or referring of people not eligible to work in the US. Uses the form I-9.
ethnorelativism
Fair Labor Standards Act (FLSA)
Immigration Reform and Control Act
arbitrator
32. Unpaid union official that represents the employees when dealing with management.
union steward
Equal Employment Opportunity Act
subordinate appraisal
peer appraisal
33. Purposeful discrimination.
external locus
eustress
job ranking system
disparate treatment
34. Reward given for desired behavior.
management by objectives (MBO)
positive reinforcement
error of leniency or strictness
Walsh-Healy Act
35. 1964 - amended in 1972 - 1991 - and 1994. Broadest and most significant law affecting employment opportunity rights.
job specifications
Civil Rights Act
legitimate leadership
ego strength
36. Third level of Maslow's hierarchy. Includes friendship - family - and interaction.
internal locus
factor comparison system
social needs
Medical savings account (MSA)
37. The degree in which an individual believes they have control of their fate.
Health Maintenance Organization (HMO)
job analysis
reductions-in-force (RIF)
locus control
38. Evaluation based on factor-by-factor of development and comparison. Comparison against key jobs within the organization.
flextime
development assignments
Health Insurance Portability and Accountability Act (HIPAA)
factor comparison system
39. Involves determining the type and number of individuals needed to get the job done.
Railway Labor Act
job analysis
separations
Pregnancy Discrimination Act
40. Act that amended age discrimination in employment to include all employee benefits; also provided terminated employees with time to consider group termination or retirement programs and consult an attorney.
pay secrecy
esteem needs
Older Workers Benefit Protection Act (OWBPA)
Society for Human Resource Management
41. 194-point questionnaire with five-point scale to determine the degree in which tasks are performed.
position analysis questionnaire (PAQ)
affirmative action
servant leader
ethnocentrism
42. Evaluating self - considering one's own strengths and weaknesses. Best used for developmental purposes.
Worker Adjustment and Restraining Notification (WARN)
fixed-interval reinforcement
job ranking system
self-appraisal
43. Pay according to the number of units produced.
labor agreement
piecework pay
contrast error
social contract ethical decision
44. Method that determines the relative worth of jobs.
contributory pension plan
job evaluation
behavior observation scales (BOS)
achievement test
45. Helps manager translate measurement framework from strategic to operational goals.
fair representation
balanced scorecard (BSC)
preconventional moral development
culture shock
46. Compensation tied to a reward for effort and performance.
pay for performance standard
Americans with Disabilities Act (ADA)
contrast error
fixed-ratio reinforcement
47. Causes loss of productivity - frustration - or depression.
problem solving appraisal interview
cash compensation
job analysis
burnout
48. A flexible benefit plan for the employee - letting them choose the benefits best suited to their personal needs and situation.
generalized sexual harassment
cafeteria plans
graphic rating scale
eustress
49. Systems that provide data for Human Resource control and decision making.
human resource information system
labor agreement
telecommuting
leadership
50. How an employee perceives his compensation relative to others within the organization.
Executive Order 11246
alternative resolution procedure (ARD)
disparate treatment
pay equity