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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A method that evaluates based on: 1. Knowledge 2. Accountability 3. Mental Activity (KAMA)
Hay profile method
Age Discrimination in Employment Act
succession planning
McDonnell Douglas Test
2. Group specifically to provide a new product or service.
balanced scorecard (BSC)
project team
defined contribution plan
self-actualization
3. An integrated knowledge within an organization that sets it out from the competition.
voluntary reduction
stress interview
core competencies
preconventional moral development
4. Group assigned with improving quality.
defined contribution plan
solicitation sexual harassment
Health Insurance Portability and Accountability Act (HIPAA)
process improvement team
5. RIF that is composed of lay-offs - either across the board or through company reorganization that result in fewer available positions.
achievement test
red circle rates
involuntary reduction
contrast effect
6. Defining the characteristics that the organization feels would be a good fit for the vacancies. To recruit - an organization must conduct job analysis - provide a job description - and give job specification.
external locus
recruiting
Walsh-Healy Act
training
7. Sexual harassment that uses rewards; potential for criminal prosecution.
Civil Rights Act
Uniformed Services Employment and Reemployment Act
solicitation sexual harassment
separations
8. Systems that provide data for Human Resource control and decision making.
EEO-1 Report
consumer price index (CPI)
tell and sell appraisal interview
human resource information system
9. Withdrawal of a reward.
Fair Labor Standards Act (FLSA)
critical incident method
negative reinforcement
extinction
10. Includes hourly wages - salaries - and bonuses.
cash compensation
customer appraisal
pay secrecy
Equal Employment Opportunity Act
11. Binding document with terms or conditions or rules.
restricted policy
labor agreement
referent power
wage curve
12. Consists of vertical scales for each dimension of employee's performance.
tell and listen appraisal interview
behaviorally anchored rating scale (BARS)
moral rights ethical decision
managing workforce diversity
13. A leader who works to fulfill subordinates' needs and goals as well as to achieve the organization's larger mission; the needs of others are placed above the leader's own needs.
repatriation
servant leader
social needs
charismatic leader
14. Method of performance measurement based on managers' records of specific examples of the employee acting in ways that are either effective or ineffective.
transformational leader
critical incident method
characteristics model
vertical career path
15. Rewards according to a random number of behaviors. Results in very high performance.
pay secrecy
fast tracking
cash compensation
variable-ratio reinforcement
16. Union must represent union and nonunion members equally.
eustress
fair representation
behavior checklist
Fair Labor Standards Act (FLSA)
17. A pay attached to acquiring new knowledge or skills.
skill-based pay
trancenders
selection
forced-choice
18. A use of motivators to increase satisfaction.
fixed-ratio reinforcement
Uniform Guidelines on Employee Selection Procedures
Health Maintenance Organization (HMO)
job enrichment
19. Rating based on comparison than a standard.
mixed-standard rating scale
consumer price index (CPI)
quality circle
horizontal career path
20. Test that measure what a person can do right now.
functional job analysis (FJA)
achievement test
individualistic ethical decision
charismatic leader
21. An appraisal distributional error where the appraiser gives their employees unusually high or low marks.
Wagner Act (National Labor Relations Act)
positive reinforcement
taskforce team
error of leniency or strictness
22. Compensation system that equals American money to foreign money on terms of purchasing power.
charismatic leader
management by objectives (MBO)
Family and Medical Leave Act (FMLA)
balance sheet approach
23. A procedural document designed by the federal government to assist in hiring - promotion - transfer - demotion - dismissal - and referrals.
red circle rates
stretch goal
Uniform Guidelines on Employee Selection Procedures
position analysis questionnaire (PAQ)
24. Not reporting to work.
compressed workweek
absenteeism
Uniform Guidelines on Employee Selection Procedures
hygiene factors
25. Advancing to the next level in the minimum time required in the current position.
safety needs
fast tracking
job enrichment
moral rights ethical decision
26. Belief that things happen due to luck or chance.
Worker Adjustment and Restraining Notification (WARN)
core competencies
taskforce team
external locus
27. The working conditions - pay - company policies - and interpersonal relationships; they help eliminate job satisfaction - but do not motivate the employee according to the two-factor theory.
non-cash compensation
consumer price index (CPI)
mixed-standard rating scale
hygiene factors
28. Accommodation of several cultures.
pluralism
adverse impact
repatriation
internal locus
29. Different types of employee complaint resolution procedures.
skill-based pay
training
alternative resolution procedure (ARD)
core competencies
30. Rates performance of employee achievement of goals set by manager and the employee.
management by objectives (MBO)
career path
arbitrator
point system
31. Diversity as a result of acquisitions and mergers - which is a forced diversification of the workplace.
aptitude tests
strategic diversity management
reductions-in-force (RIF)
voluntary reduction
32. RIF that include some type of severance pay and extension of benefits for a predetermined period of time.
variable-ratio reinforcement
non-cash compensation
problem solving appraisal interview
voluntary reduction
33. 194-point questionnaire with five-point scale to determine the degree in which tasks are performed.
temporal errors
training
position analysis questionnaire (PAQ)
forced-choice
34. Positive stress that makes some strive to accomplish something.
eustress
wage and salary survey
protected classes
generalized sexual harassment
35. Home country nationals that are employees who live and work in a different country than their own.
point system
Pregnancy Discrimination Act
expatriates
Consolidated Omnibus Budget Reconciliation Act (COBRA)
36. 1964 - amended in 1972 - 1991 - and 1994. Broadest and most significant law affecting employment opportunity rights.
job enrichment
forced-choice
moral rights ethical decision
Civil Rights Act
37. Only suitable defense against discrimination; postulates that age - religion - sex - or nationality is an actual qualification for the job. It does NOT cover race or color.
variable-interval reinforcement
salary pay
competence based pay
Bona Fide Occupational Qualification (BFOQ)
38. Strength of person's convictions. The higher it is - the more likely one will follow what they believe is ethical in lieu of following unethical impulses.
employment-at-will
results performance appraisal method
ego strength
structured interview
39. Helps manager translate measurement framework from strategic to operational goals.
fast tracking
balanced scorecard (BSC)
union steward
telecommuting
40. Test used by courts to assess merits of prima facie case of disparate treatment when lacking evidence - requires plaintiff to show he: 1. belongs to protected group -2. has applied and is qualified - 3. was rejected despite qualifications - and 4. th
noncontributory pension plan
McDonnell Douglas Test
job specifications
positive reinforcement
41. A decision based on the principle that the behavior that causes the greatest good for the most is ethical.
diversity awareness training
Uniformed Services Employment and Reemployment Act
external locus
utilitarian ethical decision
42. When every desired behavior is reinforced; effective when the behavior is new.
critical incident method
cash compensation
continuous reinforcement
competence based pay
43. Highest level of Maslow's hierarchy. Includes morality - creativity - spontaneity - problem solving - lack of prejudice - and acceptance of facts.
fair representation
self-actualization
stress interview
essay
44. An organization that is participatory in problem solving - improving - and increasing capabilities.
critical incident
learning organization
Uniform Guidelines on Employee Selection Procedures
distress
45. A program that encourages employers to go beyond the minimum requirements outlined by OSHA. It includes three: 1. Star 2. Merit 3. Demonstration
transactional leader
critical incident method
Uniformed Services Employment and Reemployment Act
voluntary protection program (VPP)
46. A pension plan in which only the employer funds pensions.
noncontributory pension plan
Fair Labor Standards Act (FLSA)
401(k) savings plan
recruiting
47. 1931. Required federal contracts for construction to specify minimum wage for workers.
Long-term disability (LTD) insurance
Davis-Bacon Act
whistleblowing
pluralism
48. Evidence suggesting selection precludes members from protected classes.
restricted policy
reductions-in-force (RIF)
aptitude tests
noncontributory pension plan
49. An appraisal error involving groups of ratings given to employees.
human resource planning
internal selection
consumer price index (CPI)
distributional errors
50. Teaching long-term skills.
four-fifths rule
fair representation
development
business ethics