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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Consists of vertical scales for each dimension of employee's performance.
behaviorally anchored rating scale (BARS)
hostile environment
partial reinforcement
Executive Order 11246
2. A pension plan in which the main source of retirement funds today - some employers will match contributions to a certain percentage.
EEO-1 Report
401(k) savings plan
career path
esteem needs
3. Quantitative approach to job analysis that assumes all parts of the job relate to data - people - and things.
hostile environment
quality circle
Americans with Disabilities Act (ADA)
functional job analysis (FJA)
4. Discipline focused on early correcion of employee misconduct. 1. Conference between employee and supervisor. 2. Second conference when solution did not work 3. Decision-making leave (paid leave)
virtual team
positive discipline
Hay profile method
continuous reinforcement
5. A problem in evaluation due to being compared to someone previously evaluated.
Equal Employment Opportunity Act
variable-ratio reinforcement
contrast effect
inappropriate sexual harassment
6. Team formed to solve a major organizational issue.
reductions-in-force (RIF)
McDonnell Douglas Test
taskforce team
competence based pay
7. The rater checks statements on a list that he believes are characteristic of the employee.
core competencies
quid pro quo harassment
behavior checklist
balance sheet approach
8. When some of the desired behavior is reinforced. Can be classified into four groups: fixed-interval - fixed-ratio - variable-interval - and variable-ratio.
self-appraisal
diversity awareness training
partial reinforcement
continuous reinforcement
9. Includes hourly wages - salaries - and bonuses.
Civil Rights Act
Preferred Provider Organization (PPO)
cash compensation
job rotation
10. Rewards according to a random number of behaviors. Results in very high performance.
pay equity
management by objectives (MBO)
variable-ratio reinforcement
alternative resolution procedure (ARD)
11. Compensation system that equals American money to foreign money on terms of purchasing power.
ethnocentrism
job classification system
compressed workweek
balance sheet approach
12. A career path that is not sequentially interdependent but each of the jobs in the arrangement must be completed before one can advance to the next higher level.
horizontal career path
motivators
silver handshake
value-added compensation
13. A decision based on the principle that the behavior that causes the greatest good for the most is ethical.
behavioral performance appraisal method
defined benefit plan
defined contribution plan
utilitarian ethical decision
14. Traditional approach to appraisal - a review by management one level higher.
leadership
manager/supervisor appraisal
pay secrecy
learning organization
15. A decision based on existing norms.
piecework pay
Bona Fide Occupational Qualification (BFOQ)
burnout
social contract ethical decision
16. Group specifically to provide a new product or service.
pay equity
progressive discipline
job analysis
project team
17. Act that amended age discrimination in employment to include all employee benefits; also provided terminated employees with time to consider group termination or retirement programs and consult an attorney.
moral rights ethical decision
trancenders
Older Workers Benefit Protection Act (OWBPA)
development assignments
18. Different types of employee complaint resolution procedures.
behavior checklist
justice ethical decision
third-country nationals
alternative resolution procedure (ARD)
19. Teaching short-term skills. May be 'on-the-job' or 'off-the-job'.
functional job analysis (FJA)
training
behavioral performance appraisal method
Immigration Reform and Control Act
20. Breeds mistrust in the workplace; fairly excepted practice in private industry.
mixed-standard rating scale
pay secrecy
consumer price index (CPI)
selection
21. The knowledge - skills - and abilities required for the job.
culture shock
job specifications
Preferred Provider Organization (PPO)
training
22. Flexible working hours that allow workers to choose start and end times.
Health Insurance Portability and Accountability Act (HIPAA)
flextime
conventional moral development
behaviorally anchored rating scale (BARS)
23. 1935. Referred to as the Magna Carta of Labor. Guarantees the right to form labor movements.
Wagner Act (National Labor Relations Act)
non-cash compensation
pay grades
core competencies
24. Seeking to minimize ethnocentrism and moving toward pluralism and ethnorelativism.
tell and listen appraisal interview
managing workforce diversity
postconventional moral development
motivators
25. Voluntary or involuntary reductions in labor.
reductions-in-force (RIF)
solicitation sexual harassment
core competencies
employment-at-will
26. Reporting criminal activity to the government.
whistleblowing
telecommuting
strategic diversity management
internal locus
27. Performance appraisal that seeks evaluation from internal and external customers.
workforce diversity
behavioral performance appraisal method
customer appraisal
voluntary reduction
28. The survey of the wages paid to employees with similar skill sets in a labor market. The Bureau of Labor Statistics publishes a reliable one.
wage and salary survey
telecommuting
hourly pay
Wagner Act (National Labor Relations Act)
29. Two part-time employees share one full time position.
individualistic ethical decision
democratic leadership type
Health Maintenance Organization (HMO)
job sharing
30. Performance appraisal by an employee of their superior. Usually evaluates on leadership - oral communication - delegation of authority - coordination of team efforts - and interest in subordinates.
subordinate appraisal
affirmative action
balance sheet approach
justice ethical decision
31. The ability to influence people to achieve goals for the organization.
leadership
temporal errors
Uniform Guidelines on Employee Selection Procedures
eustress
32. A leader that clarifies roles - initiates structure - provides rewards - and is considerate of employees; fair - hardworking - and tolerant; emphasizes job-oriented(not personal) needs.
pluralism
salary pay
transactional leader
balanced scorecard (BSC)
33. A code of moral principles and values that govern organizational behavior.
tell and sell appraisal interview
Society for Human Resource Management
tell and listen appraisal interview
business ethics
34. Documents that contain the main information about hazardous material.
Material Safety Data Sheets (MSDS)
reward leadership
noncontributory pension plan
union steward
35. A program that encourages employers to go beyond the minimum requirements outlined by OSHA. It includes three: 1. Star 2. Merit 3. Demonstration
absenteeism
piecework pay
voluntary protection program (VPP)
critical incident
36. A group with mix of specialists that are assigned rather than voluntary membership.
Fair Labor Standards Act (FLSA)
cross-functional team
involuntary reduction
safety needs
37. An appraisal temporal error in which the appraiser inflates the evaluation because of a mutual connection.
training
Worker Adjustment and Restraining Notification (WARN)
positive discipline
similar to me error
38. An uncomfortable environment that interferes with job performance.
horizontal career path
Medical savings account (MSA)
hostile environment
virtual team
39. Threat of power in order to convince someone to engage in sexual activity.
union steward
Walsh-Healy Act
coercive sexual harassment
Hay profile method
40. Causes loss of productivity - frustration - or depression.
error of central tendency
restricted policy
burnout
job enrichment
41. Diversity as a result of acquisitions and mergers - which is a forced diversification of the workplace.
401(k) savings plan
strategic diversity management
Hay profile method
host country nationals
42. A communication of strong and weak points of the employee's performance - and then in which the employee responds with his feelings about the appraisal.
diversity awareness training
job enlargement
tell and listen appraisal interview
arbitrator
43. Includes other employee benefits - such as health insurance - pension contributions - tuition reimbursement - and legal assistance programs.
aptitude tests
non-cash compensation
defined contribution plan
eustress
44. Systems that provide data for Human Resource control and decision making.
human resource information system
noncontributory pension plan
job analysis
flextime
45. An organization that has generated a list of recommendation for executing an effective diversity initiative.
Society for Human Resource Management
aptitude tests
job classification system
individualistic ethical decision
46. Hiring through searching and evaluating internal job postings and existing employee files.
succession planning
inappropriate sexual harassment
internal selection
Society for Human Resource Management
47. Sexual harassment that uses rewards; potential for criminal prosecution.
protected classes
core competencies
solicitation sexual harassment
hourly pay
48. An organization that is participatory in problem solving - improving - and increasing capabilities.
learning organization
pay grades
Occupational Safety and Health Act (OSHA)
management by objectives (MBO)
49. 1993. Applies to employers with fifty or more employees. Paternal and maternal leave covered under this act.
accountability
halo effect
contributory pension plan
Family and Medical Leave Act (FMLA)
50. 1990. Employers cannot discriminate against people with physical or mental capabilities - and must make reasonable accommodations for people with disabilities or religious preferences.
Fair Labor Standards Act (FLSA)
Americans with Disabilities Act (ADA)
Norris-La Guardia Act
behavior checklist