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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. 1964 - amended in 1972 - 1991 - and 1994. Broadest and most significant law affecting employment opportunity rights.
Medical savings account (MSA)
labor agreement
Civil Rights Act
positive discipline
2. The need for achievement - recognition - responsibility - and growth; they both eliminate job dissatisfaction and stimulate motivation.
motivators
repatriation
disparate treatment
behavioral performance appraisal method
3. Evaluation based on factor-by-factor of development and comparison. Comparison against key jobs within the organization.
culture shock
factor comparison system
red circle rates
human resource information system
4. Voluntary or involuntary reductions in labor.
reductions-in-force (RIF)
pay grades
balanced scorecard (BSC)
defined contribution plan
5. Flexible working hours that allow workers to choose start and end times.
flextime
expert power
Fair Labor Standards Act (FLSA)
job enlargement
6. A leader that has an ability to motivate employees to go beyond expectations; less predictable than transactional and embrace new ideas. Charismatic leaders are visionaries; they try to get others to see a better future and their participation in it.
human resource planning
affirmative action
charismatic leader
ethnorelativism
7. Laws that prevent discrimination in the workplace.
value-added compensation
equal employment opportunity (EEO) laws
Americans with Disabilities Act (ADA)
cross-functional team
8. Characterized by dictatorship that dismisses input from team members; decides the term of tasks and who will perform the work to be done.
job analysis
whistleblowing
authoritarian leadership type
EEO-1 Report
9. Sexual harassment that is nonthreatening - but causes co-worker discomfort.
development assignments
inappropriate sexual harassment
broadbanding
criminal sexual harassment
10. Highest level of Maslow's hierarchy. Includes morality - creativity - spontaneity - problem solving - lack of prejudice - and acceptance of facts.
quality circle
union steward
postconventional moral development
self-actualization
11. An appraisal temporal error when the evaluation is based upon the employee's most recent behavior.
productivity
cash compensation
recency error
voluntary reduction
12. Act that provides individuals and dependents who may lose medical coverage with opportunity to pay to continue coverage.
Consolidated Omnibus Budget Reconciliation Act (COBRA)
quality circle
telecommuting
Society for Human Resource Management
13. A pay attached to acquiring new knowledge or skills.
leadership
development
skill-based pay
Health Insurance Portability and Accountability Act (HIPAA)
14. A behavioral method that notes an unusual event that identifies superior or inferior performance by the employee.
job classification system
critical incident
arbitrator
preconventional moral development
15. Pay by the hour.
hourly pay
mixed-standard rating scale
defined benefit plan
Health Insurance Portability and Accountability Act (HIPAA)
16. The first level of moral development - in which people make decisions based on selfish reasons; concerned only with external rewards or punishments. A characteristic of managers with authoritarian and coercive styles.
Health Insurance Portability and Accountability Act (HIPAA)
preconventional moral development
self-actualization
Clayton Act
17. Fourth level of Maslow's hierarchy. Includes self-esteem - confidence - achievement - respect of and by others.
job enlargement
process improvement team
esteem needs
Supplemental unemployment benefits (SUBS)
18. The number of days in the work week is shortened and the hours per day are longer.
compressed workweek
horizontal career path
training
halo effect
19. The degree in which an individual believes they have control of their fate.
Family and Medical Leave Act (FMLA)
alternative resolution procedure (ARD)
contrast error
locus control
20. A pension plan in which only the employer funds pensions.
Health Insurance Portability and Accountability Act (HIPAA)
noncontributory pension plan
ego strength
distributional errors
21. Belief that one culture is superior to another.
ethnocentrism
problem solving appraisal interview
aptitude tests
Railway Labor Act
22. A decision based on existing norms.
preconventional moral development
separations
transactional leader
social contract ethical decision
23. 1. Treatment that punishes 2. Orderly behavior in an organization 3. Training that corrects undesirable behavior and develops self control
employment-at-will
discipline
Health Insurance Portability and Accountability Act (HIPAA)
external locus
24. Improvement of job efficiency by simplifying it.
position analysis questionnaire (PAQ)
job simplification
contrast effect
EEO-1 Report
25. Leadership based on the control that management has over punishing subordinates.
disparate treatment
positive reinforcement
coercive leadership
coercive sexual harassment
26. Rejection of a higher percentage of protected classes for employment; unintentional discrimination.
adverse impact
job enlargement
red circle rates
self-appraisal
27. Guarantee of benefits - especially in pension plans.
Americans with Disabilities Act (ADA)
vesting
problem solving appraisal interview
restricted policy
28. Pay based on skills and increased job knowledge. Also called skilled based or knowledge based pay.
stretch goal
fixed-interval reinforcement
competence based pay
non-cash compensation
29. Characterized by an open-line communication between workers and management; values team-input - and facilitates group cooperation without being overly active within the group.
broadbanding
Health Maintenance Organization (HMO)
punishment
democratic leadership type
30. RIF that include some type of severance pay and extension of benefits for a predetermined period of time.
voluntary reduction
Preferred Provider Organization (PPO)
error of central tendency
Health Maintenance Organization (HMO)
31. Positive stress that makes some strive to accomplish something.
job classification system
Walsh-Healy Act
Family and Medical Leave Act (FMLA)
eustress
32. An appraisal temporal error in which the appraiser inflates the evaluation because of a mutual connection.
partial reinforcement
taskforce team
legitimate leadership
similar to me error
33. Performance appraisal done by fellow employees - usually combined by the manager into a single profile for use. May be the most accurate - but not used due to popularity copntests.
peer appraisal
informal factors
tell and listen appraisal interview
host country nationals
34. An uncomfortable environment that interferes with job performance.
social contract ethical decision
hostile environment
contributory pension plan
unstructured interview
35. Highest level of sexual harassment and would result in a punishable act under the law.
job evaluation
job classification system
criminal sexual harassment
selection
36. A time when the individual stops advancing before reaching the next highest level. It is not necessarily a failed effort because not everyone is promoted to the top position and many common career paths are not designed to lead to the top.
positive reinforcement
Health Maintenance Organization (HMO)
solicitation sexual harassment
career plateauing
37. Focus on the employee's achievements; less subjective - acceptable for employees and supervisors - link individual performance with organizational goals - encourage goal setting - and are good for reward and promotion decisions. However - time consum
culture shock
results performance appraisal method
Occupational Safety and Health Act (OSHA)
non-cash compensation
38. 1972. Extended Civil Rights Title VII to government workers.
cafeteria plans
Equal Employment Opportunity Act
continuous reinforcement
Age Discrimination in Employment Act
39. Insurance that pays for nursing homes and medical-related costs to old age and illness.
affirmative action
Long-term disability (LTD) insurance
compressed workweek
unstructured interview
40. Rewards according to a specific time interval. Results in average and irregular performance.
eustress
balanced scorecard (BSC)
fixed-interval reinforcement
pay grades
41. An attempt by the employer to alter the behavior of the employee by persuasion and motivational incentives.
peer appraisal
similar to me error
tell and sell appraisal interview
expatriates
42. Seeking to minimize ethnocentrism and moving toward pluralism and ethnorelativism.
legitimate leadership
reductions-in-force (RIF)
managing workforce diversity
flextime
43. Compensation useful in advancing organizational goals.
value-added compensation
noncontributory pension plan
horizontal career path
behavioral performance appraisal method
44. When every desired behavior is reinforced; effective when the behavior is new.
diversity awareness training
extinction
continuous reinforcement
Fair Labor Standards Act (FLSA)
45. When twelve months have been worked at an employer with health insurance - a worker can transfer to another employer with no regard to preexisting conditions.
Health Insurance Portability and Accountability Act (HIPAA)
hostile environment
trait performance appraisal method
virtual team
46. 1963. Amendment to the Fair Labor Standards Act. No discrimination of pay - benefits - or pension based on gender.
Equal Pay Act
balanced scorecard (BSC)
telecommuting
development
47. Discipline based on corrective measures of increasing degree. Most commonly used. 1. Oral Warning 2. Written Warning 3. Suspension without Pay 4. Discharge
distributional errors
referent power
Civil Rights Act
progressive discipline
48. Compensation tied to a reward for effort and performance.
authoritarian leadership type
Pregnancy Discrimination Act
pay for performance standard
job sharing
49. Measures what a person is capable of learning.
subordinate appraisal
aptitude tests
locus control
Americans with Disabilities Act (ADA)
50. Minorities in the workplace.
productivity
protected classes
transactional leader
ethnorelativism