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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Sexual harassment that uses rewards; potential for criminal prosecution.
solicitation sexual harassment
legitimate leadership
Employee assistance programs (EAP)
Medical savings account (MSA)
2. Unpaid union official that represents the employees when dealing with management.
ego strength
job specifications
union steward
pay equity
3. An appraisal temporal error when the employee is compared to someone previously rated and not independently.
hygiene factors
development
characteristics model
contrast error
4. An organization that has generated a list of recommendation for executing an effective diversity initiative.
trait performance appraisal method
aptitude tests
justice ethical decision
Society for Human Resource Management
5. An employer-created fund for laid off employees to draw from on top of unemployment benefits.
management by objectives (MBO)
Worker Adjustment and Restraining Notification (WARN)
labor agreement
Supplemental unemployment benefits (SUBS)
6. Traditional approach to appraisal - a review by management one level higher.
stretch goal
manager/supervisor appraisal
quality circle
EEO-1 Report
7. Diversity as a result of acquisitions and mergers - which is a forced diversification of the workplace.
team appraisal
preconventional moral development
utilitarian ethical decision
strategic diversity management
8. Rewards according to random times. Results in moderately high and stable performance.
pay for performance standard
variable-interval reinforcement
cash balance pension plan
informal factors
9. A leader that has an ability to motivate employees to go beyond expectations; less predictable than transactional and embrace new ideas. Charismatic leaders are visionaries; they try to get others to see a better future and their participation in it.
Uniform Guidelines on Employee Selection Procedures
arbitrator
charismatic leader
Equal Employment Opportunity Act
10. Compensation useful in advancing organizational goals.
value-added compensation
reductions-in-force (RIF)
halo effect
job classification system
11. Rating based on comparison than a standard.
trait performance appraisal method
defined benefit plan
conventional moral development
mixed-standard rating scale
12. Positive stress that makes some strive to accomplish something.
balanced scorecard (BSC)
justice ethical decision
eustress
Civil Rights Act
13. The third level of moral development in which people make decisions based on internalized principles - beliefs - and values. A characteristic of managers that encourage to think for themselves and engage in moral reasoning.
locus control
postconventional moral development
functional job analysis (FJA)
reductions-in-force (RIF)
14. The combination of various appraisal systems to give the manager and employee the best view into the performance.
reward leadership
360-degree appraisal
variable-ratio reinforcement
job specifications
15. Can directly align employees with the organizational goals - with evaluation based on profits - sales - etc.
Immigration Reform and Control Act
voluntary protection program (VPP)
productivity
pay grades
16. Not reporting to work.
absenteeism
salary pay
manager/supervisor appraisal
resignation
17. A pension plan in which amount of benefits are based on how much is in their account at time of retirement.
balanced scorecard (BSC)
defined contribution plan
resignation
salary pay
18. An interview that places the applicant in a simulated high stress setting to interview the candidate.
alternative resolution procedure (ARD)
stress interview
Executive Order 11246
postconventional moral development
19. Understanding the duties of the job.
business ethics
orientation
variable-interval reinforcement
job analysis
20. Evidence suggesting selection precludes members from protected classes.
defined benefit plan
Preferred Provider Organization (PPO)
progressive discipline
restricted policy
21. Right for an employer to terminate an employee for no reason and for the employee to resign for the same.
accountability
employment-at-will
progressive discipline
contributory pension plan
22. A career path that is hiearchical in nature and consists of interdependent sequential jobs.
Uniformed Services Employment and Reemployment Act
job specifications
subordinate appraisal
vertical career path
23. Third level of Maslow's hierarchy. Includes friendship - family - and interaction.
management by objectives (MBO)
ethnocentrism
social needs
pay equity
24. Sexual harassment that is nonthreatening - but causes co-worker discomfort.
inappropriate sexual harassment
job ranking system
Wagner Act (National Labor Relations Act)
structured interview
25. Law that affects employers with one hundred or more employees and requires the employer to give advance notice of at least sixty days when a plant closing or mass layoff is planned.
Railway Labor Act
aptitude tests
defined contribution plan
Worker Adjustment and Restraining Notification (WARN)
26. Evaluation based on factor-by-factor of development and comparison. Comparison against key jobs within the organization.
Consolidated Omnibus Budget Reconciliation Act (COBRA)
coercive leadership
factor comparison system
temporal errors
27. Collapses traditional salary grades into a few wide bands and helps eliminate obsession with grades and gives management an enhanced ability to reward on performance.
separations
broadbanding
protected classes
referent power
28. Documents that contain the main information about hazardous material.
Immigration Reform and Control Act
managing workforce diversity
temporal errors
Material Safety Data Sheets (MSDS)
29. A problem in evaluation due to being compared to someone previously evaluated.
balance sheet approach
values
contrast effect
disparate treatment
30. A decision based on the long-term interests of an individual.
individualistic ethical decision
results performance appraisal method
self-appraisal
critical incident method
31. To discipline by being effective - consistent - and applied to all equally. 1. Documentation of Misconduct 2. Investigative Interview 3. Application of Discipline
workforce diversity
hot-stove approach
development
structured interview
32. Teaching short-term skills. May be 'on-the-job' or 'off-the-job'.
Preferred Provider Organization (PPO)
subordinate appraisal
training
charismatic leader
33. An appraisal distributional error where the appraiser gives their employees unusually high or low marks.
safety needs
recruiting
individualistic ethical decision
error of leniency or strictness
34. A pension plan in which only the employer funds pensions.
vertical career path
Consolidated Omnibus Budget Reconciliation Act (COBRA)
aptitude tests
noncontributory pension plan
35. Reward given for desired behavior.
pay equity
employment-at-will
positive reinforcement
constructive discharge
36. A use of motivators to increase satisfaction.
achievement test
inappropriate sexual harassment
piecework pay
job enrichment
37. Harmful stress that accompanies a feeling of insecurity.
distress
Fair Labor Standards Act (FLSA)
error of leniency or strictness
whistleblowing
38. An intent to resign from a company that is typically expressed in written communication to the employee's manager.
succession planning
Long-term disability (LTD) insurance
development assignments
resignation
39. Systems that provide data for Human Resource control and decision making.
human resource information system
human resource planning
transactional leader
career plateauing
40. Pay by the hour.
hourly pay
computerized job analysis
diversity awareness training
forced-choice
41. Services provided for workers to deal with problems that interfere with how they do their jobs.
Employee assistance programs (EAP)
voluntary protection program (VPP)
selection
servant leader
42. RIF that is composed of lay-offs - either across the board or through company reorganization that result in fewer available positions.
progressive discipline
ethnocentrism
job simplification
involuntary reduction
43. Requires the rater to choose from statements that best describe the employee's output.
human resource planning
forced-choice
Landrum-Griffin Act
essay
44. Rates performance of employee achievement of goals set by manager and the employee.
recruiting
management by objectives (MBO)
telecommuting
position analysis questionnaire (PAQ)
45. An appraisal error based on biases of how the information is selected - evaluated - or organized.
career plateauing
balance sheet approach
Bona Fide Occupational Qualification (BFOQ)
temporal errors
46. An interview based on a set group of questions so to be compared answers across all candidates. Questions are asked based on job knowledge - job simulation - situational - and work willingness.
managing workforce diversity
job simplification
partial reinforcement
structured interview
47. Performance appraisal that recognizes team accomplishement instead of individual performance - used by companies with a strong total quality management (TQM) emphasis.
fair representation
Railway Labor Act
Taft-Hartley Act (Labor Management Relations Act)
team appraisal
48. Discipline focused on early correcion of employee misconduct. 1. Conference between employee and supervisor. 2. Second conference when solution did not work 3. Decision-making leave (paid leave)
positive discipline
Walsh-Healy Act
management by objectives (MBO)
fast tracking
49. 1974. Main federal legislation responsible for controlling employee benefit and retirement plans.
job classification system
Employee Retirement Income Security Act (ERISA)
internal selection
voluntary protection program (VPP)
50. Groups of employees who meet to resolve problems and improve the organization.
active listening
employee involvement (EI) groups
McDonnell Douglas Test
Pregnancy Discrimination Act