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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. When twelve months have been worked at an employer with health insurance - a worker can transfer to another employer with no regard to preexisting conditions.
competence based pay
Health Insurance Portability and Accountability Act (HIPAA)
Long-term disability (LTD) insurance
team appraisal
2. An situation in which an employer makes work life so difficult for the employee that they have no choice but to resign.
constructive discharge
functional job analysis (FJA)
job description
host country nationals
3. An appraisal temporal error in which the appraiser inflates the evaluation because of a mutual connection.
cross-functional team
similar to me error
legitimate leadership
results performance appraisal method
4. The ability to influence people to achieve goals for the organization.
salary pay
consumer price index (CPI)
inappropriate sexual harassment
leadership
5. A program that encourages employers to go beyond the minimum requirements outlined by OSHA. It includes three: 1. Star 2. Merit 3. Demonstration
variable-interval reinforcement
behavioral performance appraisal method
consumer price index (CPI)
voluntary protection program (VPP)
6. A decision based on existing norms.
behaviorally anchored rating scale (BARS)
vesting
social contract ethical decision
equal employment opportunity (EEO) laws
7. Services provided for workers to deal with problems that interfere with how they do their jobs.
Employee assistance programs (EAP)
distributional errors
recency error
Medical savings account (MSA)
8. Evaluation based on factor-by-factor of development and comparison. Comparison against key jobs within the organization.
learning organization
Landrum-Griffin Act
broadbanding
factor comparison system
9. 1967. No discrimination based on ages of people over 40. No pressure for older to retire; no terminating only older employees when downsizing;
labor agreement
separations
silver handshake
Age Discrimination in Employment Act
10. Long-term(5 years +) planning reserved for the highest levels of management.
managing workforce diversity
strategic planning
job sharing
Family and Medical Leave Act (FMLA)
11. A leader that clarifies roles - initiates structure - provides rewards - and is considerate of employees; fair - hardworking - and tolerant; emphasizes job-oriented(not personal) needs.
recruiting
transactional leader
cafeteria plans
defined benefit plan
12. Training designed to make people recognize and address their own prejudices.
separations
defined benefit plan
diversity awareness training
training
13. The different conditions upon which someone leaves a company; may be voluntary or involuntary.
Consolidated Omnibus Budget Reconciliation Act (COBRA)
generalized sexual harassment
job ranking system
separations
14. Home country nationals that are employees who live and work in a different country than their own.
critical incident
expatriates
punishment
Older Workers Benefit Protection Act (OWBPA)
15. The act of returning to the country of origin after an international assignement.
external locus
repatriation
hygiene factors
Medical savings account (MSA)
16. Improvement of job efficiency by simplifying it.
job simplification
critical incident method
skill-based pay
Walsh-Healy Act
17. 1994. Jobs are protected for those that go on short military service.
punishment
Uniformed Services Employment and Reemployment Act
leadership
characteristics model
18. Second level of Maslow's hierarchy. Includes security of body - employment - resources - morality - family - health - and posterity.
safety needs
defined benefit plan
coercive sexual harassment
Americans with Disabilities Act (ADA)
19. Rewards according to a random number of behaviors. Results in very high performance.
aptitude tests
essay
variable-ratio reinforcement
fast tracking
20. Union must represent union and nonunion members equally.
competence based pay
fair representation
servant leader
Clayton Act
21. An intent to resign from a company that is typically expressed in written communication to the employee's manager.
Health Maintenance Organization (HMO)
flextime
EEO-1 Report
resignation
22. Accommodation of several cultures.
Health Maintenance Organization (HMO)
employee involvement (EI) groups
pluralism
strategic diversity management
23. Bottom level of Maslow's hierarchy. Includes shelter - food - sleep - breaks - and compensation.
physiological needs
democratic leadership type
selection
affirmative action
24. Quantitative job evaluation that determines the value based on the points assigned to it; uses the point manual.
Uniform Guidelines on Employee Selection Procedures
hygiene factors
defined contribution plan
point system
25. 1959. Specially tailored to make labor officials responsible for the union's financial affairs - to prevent bully-boy tactics - ensure democratic voting practices within unions - outlaw secondary boycotts - and restrict picketing. Also called Labor-M
aptitude tests
generalized sexual harassment
Landrum-Griffin Act
expatriates
26. Includes hourly wages - salaries - and bonuses.
cash compensation
Employee Retirement Income Security Act (ERISA)
stress interview
360-degree appraisal
27. The degree in which an individual believes they have control of their fate.
locus control
values
Wagner Act (National Labor Relations Act)
position analysis questionnaire (PAQ)
28. Groups of employees who meet to resolve problems and improve the organization.
development
employee involvement (EI) groups
value-added compensation
Executive Order 11246
29. Removal of something unpleasant for desire behavior.
self-appraisal
team appraisal
negative reinforcement
hygiene factors
30. Compensation system that equals American money to foreign money on terms of purchasing power.
affirmative action
employee involvement (EI) groups
noncontributory pension plan
balance sheet approach
31. Highly trained workers that are a group that perform interdependent tasks.
non-cash compensation
self-directed team
distributional errors
cash compensation
32. Requires the rater to choose from statements that best describe the employee's output.
Preferred Provider Organization (PPO)
forced-choice
Clayton Act
ego strength
33. Leadership based on the control that management has over rewarding subordinates.
reward leadership
retirement
computerized job analysis
graphic rating scale
34. A personal disorientation when experiencing an unfamiliar way of life.
Norris-La Guardia Act
error of leniency or strictness
restricted policy
culture shock
35. Third level of Maslow's hierarchy. Includes friendship - family - and interaction.
social needs
pay secrecy
diversity awareness training
balanced scorecard (BSC)
36. Performance appraisal that seeks evaluation from internal and external customers.
constructive discharge
wage and salary survey
strategic planning
customer appraisal
37. Rates performance of employee achievement of goals set by manager and the employee.
Older Workers Benefit Protection Act (OWBPA)
management by objectives (MBO)
behaviorally anchored rating scale (BARS)
hourly pay
38. Not reporting to work.
unencouraged resignation
job analysis
absenteeism
Employee assistance programs (EAP)
39. Voluntary or involuntary reductions in labor.
results performance appraisal method
vertical career path
reductions-in-force (RIF)
contributory pension plan
40. Leadership based on the control that management has over punishing subordinates.
justice ethical decision
coercive leadership
charismatic leader
cafeteria plans
41. A decision based on the principle that the behavior that causes the greatest good for the most is ethical.
expatriates
utilitarian ethical decision
tell and sell appraisal interview
charge form
42. RIF that is composed of lay-offs - either across the board or through company reorganization that result in fewer available positions.
aptitude tests
involuntary reduction
repatriation
inappropriate sexual harassment
43. A succession of linked jobs that prepares a worker for advancement to the next job in the chain.
career path
succession planning
behavior observation scales (BOS)
arbitrator
44. Belief that things happen due to luck or chance.
halo effect
conventional moral development
forced-choice
external locus
45. 1993. Applies to employers with fifty or more employees. Paternal and maternal leave covered under this act.
repatriation
Family and Medical Leave Act (FMLA)
social needs
charge form
46. Includes the social environment of the workplace and informal work groups.
ego strength
consumer price index (CPI)
partial reinforcement
informal factors
47. To discipline by being effective - consistent - and applied to all equally. 1. Documentation of Misconduct 2. Investigative Interview 3. Application of Discipline
external locus
hot-stove approach
defined benefit plan
moral rights ethical decision
48. Discipline focused on early correcion of employee misconduct. 1. Conference between employee and supervisor. 2. Second conference when solution did not work 3. Decision-making leave (paid leave)
positive discipline
learning organization
trancenders
ethnocentrism
49. A step beyond tell and sell; stimulation of growth of the employee by discussing problems - needs - innovations - satisfactions - and dissatisfactions since last appraisal.
piecework pay
employment-at-will
problem solving appraisal interview
behavior checklist
50. Harmful stress that accompanies a feeling of insecurity.
wage and salary survey
generalized sexual harassment
broadbanding
distress