SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Not reporting to work.
Civil Rights Act
hourly pay
Executive Order 11246
absenteeism
2. 1978. No discrimination based on pregnancy - childbirth - and related conditions.
inappropriate sexual harassment
Pregnancy Discrimination Act
behavior checklist
ethnocentrism
3. A leader that has an ability to motivate employees to go beyond expectations; less predictable than transactional and embrace new ideas. Charismatic leaders are visionaries; they try to get others to see a better future and their participation in it.
flextime
adverse impact
job rotation
charismatic leader
4. A use of motivators to increase satisfaction.
peer appraisal
locus control
job enrichment
separations
5. An interview that may have no format at all or have open ended questions - but makes it difficult to compare candidates.
McDonnell Douglas Test
unstructured interview
piecework pay
active listening
6. A trait method that requires the rater to describe the employee's performance in a statement.; fairly subjective and reliant on the manager's ability to write effective statements.
social contract ethical decision
essay
behavior observation scales (BOS)
job enrichment
7. 1967. No discrimination based on ages of people over 40. No pressure for older to retire; no terminating only older employees when downsizing;
Long-term disability (LTD) insurance
aptitude tests
compressed workweek
Age Discrimination in Employment Act
8. The oldest and simplest job evaluation that is based on grouping the jobs based on their relative worth to one another; can only be used on a small number of jobs.
Material Safety Data Sheets (MSDS)
Uniform Guidelines on Employee Selection Procedures
separations
job ranking system
9. 1986. Used to control the hiring - recruiting - or referring of people not eligible to work in the US. Uses the form I-9.
Immigration Reform and Control Act
similar to me error
essay
punishment
10. Evaluating self - considering one's own strengths and weaknesses. Best used for developmental purposes.
self-appraisal
quality circle
Landrum-Griffin Act
expert power
11. Harassment based on employment decisions; an economic or position consequence for noncompliance.
manager/supervisor appraisal
values
quid pro quo harassment
core competencies
12. Team formed to solve a major organizational issue.
taskforce team
piecework pay
job analysis
expatriates
13. Consists of vertical scales for each dimension of employee's performance.
behaviorally anchored rating scale (BARS)
charge form
virtual team
labor agreement
14. An appraisal temporal error when the evaluation is based upon the employee's most recent behavior.
recency error
unencouraged resignation
wage curve
self-directed team
15. The combination of various appraisal systems to give the manager and employee the best view into the performance.
equal employment opportunity (EEO) laws
360-degree appraisal
Supplemental unemployment benefits (SUBS)
401(k) savings plan
16. Teaching short-term skills. May be 'on-the-job' or 'off-the-job'.
separations
expatriates
stretch goal
training
17. Positive stress that makes some strive to accomplish something.
eustress
competence based pay
Employee assistance programs (EAP)
motivators
18. Includes the social environment of the workplace and informal work groups.
Bona Fide Occupational Qualification (BFOQ)
informal factors
preconventional moral development
horizontal career path
19. Highest level of Maslow's hierarchy. Includes morality - creativity - spontaneity - problem solving - lack of prejudice - and acceptance of facts.
OSHA form 300
self-actualization
manager/supervisor appraisal
legitimate leadership
20. 1963. Amendment to the Fair Labor Standards Act. No discrimination of pay - benefits - or pension based on gender.
Equal Pay Act
fair representation
360-degree appraisal
productivity
21. Advancing to the next level in the minimum time required in the current position.
recruiting
fast tracking
similar to me error
balance sheet approach
22. A program that encourages employers to go beyond the minimum requirements outlined by OSHA. It includes three: 1. Star 2. Merit 3. Demonstration
compressed workweek
similar to me error
job sharing
voluntary protection program (VPP)
23. Test used by courts to assess merits of prima facie case of disparate treatment when lacking evidence - requires plaintiff to show he: 1. belongs to protected group -2. has applied and is qualified - 3. was rejected despite qualifications - and 4. th
McDonnell Douglas Test
red circle rates
charismatic leader
pay equity
24. Pay is the same each pay period regardless of hours worked.
salary pay
ethnocentrism
job specifications
virtual team
25. Statement authorizing union to act as their representative.
transactional leader
generalized sexual harassment
accountability
authorization card
26. Sexual remarks or actions not targeted at a specific individual.
generalized sexual harassment
pluralism
succession planning
human resource planning
27. Includes hourly wages - salaries - and bonuses.
job classification system
disparate treatment
cash compensation
alternative resolution procedure (ARD)
28. Only suitable defense against discrimination; postulates that age - religion - sex - or nationality is an actual qualification for the job. It does NOT cover race or color.
individualistic ethical decision
EEO-1 Report
social needs
Bona Fide Occupational Qualification (BFOQ)
29. Rates performance of employee achievement of goals set by manager and the employee.
management by objectives (MBO)
Railway Labor Act
hot-stove approach
structured interview
30. Training designed to make people recognize and address their own prejudices.
informal factors
positive reinforcement
diversity awareness training
consumer price index (CPI)
31. Documents that contain the main information about hazardous material.
protected classes
Material Safety Data Sheets (MSDS)
criminal sexual harassment
laissez-faire leadership type
32. Power derived from the degree in which one is admired and people want to emulate them.
partial reinforcement
referent power
stress interview
contrast error
33. Flexible working hours that allow workers to choose start and end times.
constructive discharge
flextime
piecework pay
Clayton Act
34. Host country natives that are employees. Usually is shifted to because it is cheaper - gives a good impression on locals - and no adjustment to culture.
job classification system
host country nationals
manager/supervisor appraisal
distributional errors
35. A group with mix of specialists that are assigned rather than voluntary membership.
360-degree appraisal
justice ethical decision
business ethics
cross-functional team
36. A neutral third party that will make the binding decision between both parties.
Consolidated Omnibus Budget Reconciliation Act (COBRA)
arbitrator
accountability
Uniformed Services Employment and Reemployment Act
37. A group of 6-12 that meet regularly to discuss organizational issues.
eustress
quality circle
reductions-in-force (RIF)
fast tracking
38. Belief that things happen due to luck or chance.
external locus
self-directed team
point system
problem solving appraisal interview
39. Quantitative approach to job analysis that assumes all parts of the job relate to data - people - and things.
progressive discipline
error of leniency or strictness
functional job analysis (FJA)
peer appraisal
40. A time when the individual stops advancing before reaching the next highest level. It is not necessarily a failed effort because not everyone is promoted to the top position and many common career paths are not designed to lead to the top.
career plateauing
strategic diversity management
diversity awareness training
business ethics
41. Performance appraisal that recognizes team accomplishement instead of individual performance - used by companies with a strong total quality management (TQM) emphasis.
salary pay
hygiene factors
team appraisal
cash balance pension plan
42. The matching of people with future vacancies.
authoritarian leadership type
human resource planning
job rotation
recruiting
43. 1994. Jobs are protected for those that go on short military service.
hygiene factors
Uniformed Services Employment and Reemployment Act
cash compensation
restricted policy
44. A resignation suggested by the employer to the employee.
fixed-interval reinforcement
encouraged resignation
orientation
OSHA form 300
45. Third level of Maslow's hierarchy. Includes friendship - family - and interaction.
ethnorelativism
social needs
productivity
coercive sexual harassment
46. An appraisal distributional error where the appraiser gives their employees unusually high or low marks.
Norris-La Guardia Act
error of leniency or strictness
transformational leader
defined benefit plan
47. Highest level of sexual harassment and would result in a punishable act under the law.
active listening
criminal sexual harassment
Landrum-Griffin Act
external locus
48. Compensation useful in advancing organizational goals.
legitimate leadership
self-appraisal
positive reinforcement
value-added compensation
49. A medical insurance plan that the employer contributes to meet the needs of the individual's medical needs.
core competencies
charge form
vertical career path
Medical savings account (MSA)
50. Pay based on skills and increased job knowledge. Also called skilled based or knowledge based pay.
red circle rates
competence based pay
hygiene factors
selection