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DSST Human Resource Management
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Subjects
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dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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study here
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Theory Z people - those that have reached the self-actualization phase.
Long-term disability (LTD) insurance
trancenders
alternative resolution procedure (ARD)
cash balance pension plan
2. Power based on individual expertise.
variable-ratio reinforcement
labor agreement
compressed workweek
expert power
3. 1914. No forbidding the existence of a union.
self-appraisal
Clayton Act
pay for performance standard
Walsh-Healy Act
4. Harassment based on employment decisions; an economic or position consequence for noncompliance.
job specifications
quid pro quo harassment
coercive sexual harassment
achievement test
5. A pension plan in which the amount is specific.
informal factors
defined benefit plan
Hay profile method
encouraged resignation
6. Defining the characteristics that the organization feels would be a good fit for the vacancies. To recruit - an organization must conduct job analysis - provide a job description - and give job specification.
ego strength
servant leader
recruiting
job evaluation
7. Rewards according to a specific time interval. Results in average and irregular performance.
hot-stove approach
fixed-interval reinforcement
ego strength
locus control
8. Leadership based on the control that management has over rewarding subordinates.
solicitation sexual harassment
reward leadership
structured interview
succession planning
9. Bottom level of Maslow's hierarchy. Includes shelter - food - sleep - breaks - and compensation.
vesting
characteristics model
cafeteria plans
physiological needs
10. A resignation in which an employee chooses to resign without provocation from the employer.
unencouraged resignation
whistleblowing
involuntary reduction
mixed-standard rating scale
11. Payment rates above the pay range.
defined contribution plan
red circle rates
cash compensation
job ranking system
12. Removal of something unpleasant for desire behavior.
Davis-Bacon Act
training
negative reinforcement
competence based pay
13. A time when the individual stops advancing before reaching the next highest level. It is not necessarily a failed effort because not everyone is promoted to the top position and many common career paths are not designed to lead to the top.
authoritarian leadership type
wage and salary survey
career plateauing
cafeteria plans
14. Test that measure what a person can do right now.
factor comparison system
Worker Adjustment and Restraining Notification (WARN)
contrast effect
achievement test
15. Rewards after a specific number of desired behaviors. Results in high or stable performance.
Age Discrimination in Employment Act
skill-based pay
safety needs
fixed-ratio reinforcement
16. Traditional approach to appraisal - a review by management one level higher.
career plateauing
reductions-in-force (RIF)
charismatic leader
manager/supervisor appraisal
17. The second level of moral development in which people make decisions that conform to societal expectations. A characteristic of managers who encourage work collaboration.
conventional moral development
legitimate leadership
graphic rating scale
quid pro quo harassment
18. Positive stress that makes some strive to accomplish something.
hot-stove approach
eustress
Norris-La Guardia Act
resignation
19. Compensation useful in advancing organizational goals.
vertical career path
arbitrator
fast tracking
value-added compensation
20. Belief that things happen due to luck or chance.
behavioral performance appraisal method
external locus
labor agreement
charismatic leader
21. Developed in response to a majority dominating the workforce.
EEO-1 Report
affirmative action
job analysis
Hay profile method
22. 1972. Extended Civil Rights Title VII to government workers.
Equal Employment Opportunity Act
punishment
preconventional moral development
progressive discipline
23. Measures the frequency of observed behavior.
McDonnell Douglas Test
tell and sell appraisal interview
transactional leader
behavior observation scales (BOS)
24. A decision that considers humanity's fundamental rights.
moral rights ethical decision
recency error
similar to me error
contrast error
25. A program that encourages employers to go beyond the minimum requirements outlined by OSHA. It includes three: 1. Star 2. Merit 3. Demonstration
voluntary protection program (VPP)
virtual team
individualistic ethical decision
Health Insurance Portability and Accountability Act (HIPAA)
26. Different types of employee complaint resolution procedures.
alternative resolution procedure (ARD)
graphic rating scale
constructive discharge
compressed workweek
27. A flexible benefit plan for the employee - letting them choose the benefits best suited to their personal needs and situation.
cafeteria plans
salary pay
balanced scorecard (BSC)
legitimate leadership
28. 1986. Used to control the hiring - recruiting - or referring of people not eligible to work in the US. Uses the form I-9.
silver handshake
hostile environment
Immigration Reform and Control Act
motivators
29. Helps manager translate measurement framework from strategic to operational goals.
self-directed team
error of leniency or strictness
balanced scorecard (BSC)
cafeteria plans
30. Performance appraisal that seeks evaluation from internal and external customers.
customer appraisal
problem solving appraisal interview
OSHA form 300
human resource planning
31. Pay based on skills and increased job knowledge. Also called skilled based or knowledge based pay.
authorization card
customer appraisal
transformational leader
competence based pay
32. 194-point questionnaire with five-point scale to determine the degree in which tasks are performed.
401(k) savings plan
social contract ethical decision
position analysis questionnaire (PAQ)
vertical career path
33. Organization of healthcare professionals that provide services on a prepaid basis; seen as lower quality to the employee.
Health Maintenance Organization (HMO)
Uniform Guidelines on Employee Selection Procedures
point system
career plateauing
34. An intent to resign from a company that is typically expressed in written communication to the employee's manager.
internal locus
hourly pay
balance sheet approach
resignation
35. Strength of person's convictions. The higher it is - the more likely one will follow what they believe is ethical in lieu of following unethical impulses.
ego strength
virtual team
Taft-Hartley Act (Labor Management Relations Act)
skill-based pay
36. A pension plan in which the main source of retirement funds today - some employers will match contributions to a certain percentage.
motivators
401(k) savings plan
job specifications
vertical career path
37. An appraisal error based on biases of how the information is selected - evaluated - or organized.
temporal errors
EEO-1 Report
active listening
problem solving appraisal interview
38. Teaching short-term skills. May be 'on-the-job' or 'off-the-job'.
Worker Adjustment and Restraining Notification (WARN)
training
expert power
self-appraisal
39. Training designed to make people recognize and address their own prejudices.
postconventional moral development
cafeteria plans
Employee Retirement Income Security Act (ERISA)
diversity awareness training
40. Long-term(5 years +) planning reserved for the highest levels of management.
repatriation
Clayton Act
strategic planning
transactional leader
41. An uncomfortable environment that interferes with job performance.
hostile environment
locus control
coercive sexual harassment
discipline
42. Services provided for workers to deal with problems that interfere with how they do their jobs.
Employee assistance programs (EAP)
progressive discipline
punishment
self-appraisal
43. Discipline focused on early correcion of employee misconduct. 1. Conference between employee and supervisor. 2. Second conference when solution did not work 3. Decision-making leave (paid leave)
locus control
salary pay
360-degree appraisal
positive discipline
44. Rating based on comparison than a standard.
quid pro quo harassment
democratic leadership type
mixed-standard rating scale
career path
45. Group specifically to provide a new product or service.
host country nationals
project team
process improvement team
retirement
46. The first level of moral development - in which people make decisions based on selfish reasons; concerned only with external rewards or punishments. A characteristic of managers with authoritarian and coercive styles.
social contract ethical decision
cash compensation
preconventional moral development
job sharing
47. Consists of vertical scales for each dimension of employee's performance.
physiological needs
informal factors
pluralism
behaviorally anchored rating scale (BARS)
48. Harmful stress that accompanies a feeling of insecurity.
critical incident
achievement test
voluntary protection program (VPP)
distress
49. The process of screening - interviewing - and hiring individuals.
moral rights ethical decision
error of central tendency
selection
aptitude tests
50. Performance appraisal that recognizes team accomplishement instead of individual performance - used by companies with a strong total quality management (TQM) emphasis.
human resource information system
defined contribution plan
affirmative action
team appraisal
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