SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Evidence suggesting selection precludes members from protected classes.
restricted policy
broadbanding
structured interview
error of central tendency
2. When some of the desired behavior is reinforced. Can be classified into four groups: fixed-interval - fixed-ratio - variable-interval - and variable-ratio.
defined contribution plan
partial reinforcement
fixed-ratio reinforcement
Bona Fide Occupational Qualification (BFOQ)
3. Harassment based on employment decisions; an economic or position consequence for noncompliance.
job evaluation
hourly pay
individualistic ethical decision
quid pro quo harassment
4. Positive stress that makes some strive to accomplish something.
resignation
fast tracking
coercive leadership
eustress
5. An appraisal temporal error when the evaluation is based upon the employee's most recent behavior.
disparate treatment
affirmative action
recency error
servant leader
6. Characterized by dictatorship that dismisses input from team members; decides the term of tasks and who will perform the work to be done.
Family and Medical Leave Act (FMLA)
authoritarian leadership type
Norris-La Guardia Act
progressive discipline
7. When every desired behavior is reinforced; effective when the behavior is new.
Society for Human Resource Management
contrast effect
continuous reinforcement
human resource planning
8. The idea that people with authority are subject to reporting to superiors.
job simplification
accountability
Worker Adjustment and Restraining Notification (WARN)
protected classes
9. Discipline based on corrective measures of increasing degree. Most commonly used. 1. Oral Warning 2. Written Warning 3. Suspension without Pay 4. Discharge
progressive discipline
Taft-Hartley Act (Labor Management Relations Act)
expert power
democratic leadership type
10. Third level of Maslow's hierarchy. Includes friendship - family - and interaction.
variable-ratio reinforcement
discipline
social needs
adverse impact
11. A decision that considers humanity's fundamental rights.
moral rights ethical decision
Employee Retirement Income Security Act (ERISA)
variable-interval reinforcement
value-added compensation
12. Collapses traditional salary grades into a few wide bands and helps eliminate obsession with grades and gives management an enhanced ability to reward on performance.
broadbanding
temporal errors
internal locus
variable-ratio reinforcement
13. Act that provides individuals and dependents who may lose medical coverage with opportunity to pay to continue coverage.
graphic rating scale
Consolidated Omnibus Budget Reconciliation Act (COBRA)
transformational leader
Age Discrimination in Employment Act
14. A pension plan in which only the employer funds pensions.
justice ethical decision
point system
noncontributory pension plan
error of central tendency
15. A use of motivators to increase satisfaction.
Pregnancy Discrimination Act
subordinate appraisal
job enrichment
progressive discipline
16. Belief that one culture is superior to another.
ethnocentrism
variable-interval reinforcement
Medical savings account (MSA)
development assignments
17. 1. Treatment that punishes 2. Orderly behavior in an organization 3. Training that corrects undesirable behavior and develops self control
discipline
Employee assistance programs (EAP)
401(k) savings plan
pay equity
18. Rating based on having certain characteristics.
equal employment opportunity (EEO) laws
Consolidated Omnibus Budget Reconciliation Act (COBRA)
negative reinforcement
graphic rating scale
19. A personal disorientation when experiencing an unfamiliar way of life.
culture shock
team appraisal
variable-ratio reinforcement
external locus
20. Insurance that pays for nursing homes and medical-related costs to old age and illness.
Family and Medical Leave Act (FMLA)
Long-term disability (LTD) insurance
pay secrecy
Material Safety Data Sheets (MSDS)
21. An interview that places the applicant in a simulated high stress setting to interview the candidate.
stress interview
workforce diversity
self-actualization
team appraisal
22. 1964 - amended in 1972 - 1991 - and 1994. Broadest and most significant law affecting employment opportunity rights.
union steward
succession planning
Civil Rights Act
career plateauing
23. 1994. Jobs are protected for those that go on short military service.
Uniformed Services Employment and Reemployment Act
fair representation
contrast effect
Fair Labor Standards Act (FLSA)
24. Groups of employees who meet to resolve problems and improve the organization.
functional job analysis (FJA)
wage curve
employee involvement (EI) groups
job analysis
25. An appraisal distributional error where the appraiser gives their employees unusually high or low marks.
error of leniency or strictness
problem solving appraisal interview
Society for Human Resource Management
job description
26. 1972. Extended Civil Rights Title VII to government workers.
critical incident method
Equal Employment Opportunity Act
job description
wage and salary survey
27. A medical insurance plan that the employer contributes to meet the needs of the individual's medical needs.
Medical savings account (MSA)
error of leniency or strictness
Equal Pay Act
Material Safety Data Sheets (MSDS)
28. To discipline by being effective - consistent - and applied to all equally. 1. Documentation of Misconduct 2. Investigative Interview 3. Application of Discipline
subordinate appraisal
cash balance pension plan
hot-stove approach
diversity awareness training
29. A method that evaluates based on: 1. Knowledge 2. Accountability 3. Mental Activity (KAMA)
restricted policy
horizontal career path
Hay profile method
similar to me error
30. Teaching long-term skills.
development
contrast error
variable-interval reinforcement
union steward
31. The curve in the scattergram that identifies the worth of jobs and wages.
workforce diversity
essay
wage curve
job ranking system
32. Rewards according to a random number of behaviors. Results in very high performance.
coercive sexual harassment
variable-ratio reinforcement
Taft-Hartley Act (Labor Management Relations Act)
achievement test
33. Rewards according to random times. Results in moderately high and stable performance.
Supplemental unemployment benefits (SUBS)
whistleblowing
pay equity
variable-interval reinforcement
34. A code of moral principles and values that govern organizational behavior.
expatriates
business ethics
tell and listen appraisal interview
recency error
35. 1926. Required employers to collectively bargain with unions. In 1936 - amended to include airlines.
Railway Labor Act
Worker Adjustment and Restraining Notification (WARN)
adverse impact
problem solving appraisal interview
36. Rates performance of employee achievement of goals set by manager and the employee.
authorization card
Older Workers Benefit Protection Act (OWBPA)
management by objectives (MBO)
Pregnancy Discrimination Act
37. Idea that all cultures are inherently equal.
job classification system
ethnorelativism
fixed-ratio reinforcement
job rotation
38. A problem in appraisal in which an employee is given the same grade on all dimensions based on a few attributes.
halo effect
cafeteria plans
Employee assistance programs (EAP)
Society for Human Resource Management
39. Quantitative approach to job analysis that assumes all parts of the job relate to data - people - and things.
error of central tendency
halo effect
postconventional moral development
functional job analysis (FJA)
40. A group with mix of specialists that are assigned rather than voluntary membership.
cross-functional team
Walsh-Healy Act
referent power
value-added compensation
41. Pay according to the number of units produced.
noncontributory pension plan
eustress
piecework pay
leadership
42. Training designed to make people recognize and address their own prejudices.
orientation
preconventional moral development
cash compensation
diversity awareness training
43. An intent to resign from a company that is typically expressed in written communication to the employee's manager.
fixed-ratio reinforcement
job analysis
continuous reinforcement
resignation
44. A pay attached to acquiring new knowledge or skills.
values
fixed-interval reinforcement
skill-based pay
process improvement team
45. Fourth level of Maslow's hierarchy. Includes self-esteem - confidence - achievement - respect of and by others.
esteem needs
trancenders
business ethics
accountability
46. Advancing to the next level in the minimum time required in the current position.
OSHA form 300
Davis-Bacon Act
host country nationals
fast tracking
47. Highest level of sexual harassment and would result in a punishable act under the law.
structured interview
self-appraisal
employment-at-will
criminal sexual harassment
48. Power derived from the degree in which one is admired and people want to emulate them.
referent power
legitimate leadership
punishment
reductions-in-force (RIF)
49. Sexual harassment that uses rewards; potential for criminal prosecution.
achievement test
balance sheet approach
positive discipline
solicitation sexual harassment
50. 1959. Specially tailored to make labor officials responsible for the union's financial affairs - to prevent bully-boy tactics - ensure democratic voting practices within unions - outlaw secondary boycotts - and restrict picketing. Also called Labor-M
Landrum-Griffin Act
value-added compensation
job ranking system
quality circle