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DSST Human Resource Management
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Subjects
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dsst
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business-skills
Instructions:
Answer 50 questions in 15 minutes.
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study here
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Test that measure what a person can do right now.
achievement test
job analysis
error of central tendency
development
2. Quantitative approach to job analysis that assumes all parts of the job relate to data - people - and things.
functional job analysis (FJA)
Worker Adjustment and Restraining Notification (WARN)
voluntary reduction
Civil Rights Act
3. 1972. Extended Civil Rights Title VII to government workers.
authoritarian leadership type
Equal Employment Opportunity Act
labor agreement
unstructured interview
4. A program that encourages employers to go beyond the minimum requirements outlined by OSHA. It includes three: 1. Star 2. Merit 3. Demonstration
contributory pension plan
voluntary protection program (VPP)
Health Insurance Portability and Accountability Act (HIPAA)
extinction
5. A resignation in which an employee chooses to resign without provocation from the employer.
negative reinforcement
succession planning
EEO-1 Report
unencouraged resignation
6. Consists of vertical scales for each dimension of employee's performance.
graphic rating scale
customer appraisal
position analysis questionnaire (PAQ)
behaviorally anchored rating scale (BARS)
7. Accommodation of several cultures.
ethnocentrism
pluralism
four-fifths rule
defined benefit plan
8. A leader who motivates people to transcend their personal interests for the good of the group; characterized by the ability to bring innovation.
transformational leader
Equal Pay Act
job simplification
competence based pay
9. Test used by courts to assess merits of prima facie case of disparate treatment when lacking evidence - requires plaintiff to show he: 1. belongs to protected group -2. has applied and is qualified - 3. was rejected despite qualifications - and 4. th
McDonnell Douglas Test
silver handshake
positive reinforcement
host country nationals
10. Separation that is typically planned well in advanced - and are well received - celebratory occasions.
career plateauing
host country nationals
retirement
Immigration Reform and Control Act
11. 1938. Provided basic pay structure for workers. Those that have to be paid are non-exempt and must be paid at least the minimum wage. Those who hold executive or managerial positions are exempt.
justice ethical decision
Fair Labor Standards Act (FLSA)
defined contribution plan
fair representation
12. Various software programs that write job description and specifications based on job analysis.
discipline
fast tracking
Health Insurance Portability and Accountability Act (HIPAA)
computerized job analysis
13. A group of people that rely primarily or exclusively on electronic forms of communication to work together in accomplishing goals.
development assignments
vesting
virtual team
labor agreement
14. Union must represent union and nonunion members equally.
compressed workweek
error of leniency or strictness
fair representation
quid pro quo harassment
15. Discipline focused on early correcion of employee misconduct. 1. Conference between employee and supervisor. 2. Second conference when solution did not work 3. Decision-making leave (paid leave)
positive discipline
halo effect
hot-stove approach
contrast effect
16. A problem in evaluation due to being compared to someone previously evaluated.
contrast effect
referent power
locus control
similar to me error
17. Guarantee of benefits - especially in pension plans.
trancenders
achievement test
coercive sexual harassment
vesting
18. Focus on the employee's achievements; less subjective - acceptable for employees and supervisors - link individual performance with organizational goals - encourage goal setting - and are good for reward and promotion decisions. However - time consum
results performance appraisal method
process improvement team
Occupational Safety and Health Act (OSHA)
authoritarian leadership type
19. An appraisal distributional error where the rater is reluctant to give high or low marks.
error of central tendency
burnout
broadbanding
self-appraisal
20. An interview that may have no format at all or have open ended questions - but makes it difficult to compare candidates.
unstructured interview
OSHA form 300
expert power
reductions-in-force (RIF)
21. Unpaid union official that represents the employees when dealing with management.
Bona Fide Occupational Qualification (BFOQ)
Pregnancy Discrimination Act
job classification system
union steward
22. Measure the extent which someone has characteristics. Relatively inexpensive - but high potential for errors - and not useful in allocating rewards or promotions.
Fair Labor Standards Act (FLSA)
aptitude tests
union steward
trait performance appraisal method
23. Third level of Maslow's hierarchy. Includes friendship - family - and interaction.
individualistic ethical decision
job rotation
social needs
error of central tendency
24. Collapses traditional salary grades into a few wide bands and helps eliminate obsession with grades and gives management an enhanced ability to reward on performance.
cash compensation
broadbanding
job ranking system
structured interview
25. 1935. Referred to as the Magna Carta of Labor. Guarantees the right to form labor movements.
position analysis questionnaire (PAQ)
Wagner Act (National Labor Relations Act)
Civil Rights Act
piecework pay
26. When some of the desired behavior is reinforced. Can be classified into four groups: fixed-interval - fixed-ratio - variable-interval - and variable-ratio.
resignation
partial reinforcement
four-fifths rule
variable-ratio reinforcement
27. Includes the social environment of the workplace and informal work groups.
cash compensation
informal factors
extinction
achievement test
28. A step beyond tell and sell; stimulation of growth of the employee by discussing problems - needs - innovations - satisfactions - and dissatisfactions since last appraisal.
Worker Adjustment and Restraining Notification (WARN)
problem solving appraisal interview
trancenders
computerized job analysis
29. Sexual harassment that is nonthreatening - but causes co-worker discomfort.
contrast error
Bona Fide Occupational Qualification (BFOQ)
inappropriate sexual harassment
forced-choice
30. The survey of the wages paid to employees with similar skill sets in a labor market. The Bureau of Labor Statistics publishes a reliable one.
wage and salary survey
mixed-standard rating scale
extinction
non-cash compensation
31. Listening to understand without judgment.
factor comparison system
ethnocentrism
partial reinforcement
active listening
32. A pension plan in which the employer contributes percentage of employer pay to an account that earns interest. When the employee leaves - the amount is rolled up into an individual retirement account (IRA).
cash balance pension plan
silver handshake
EEO-1 Report
vesting
33. Method of performance measurement based on managers' records of specific examples of the employee acting in ways that are either effective or ineffective.
behavior checklist
critical incident method
expatriates
halo effect
34. Understanding the duties of the job.
Occupational Safety and Health Act (OSHA)
job analysis
esteem needs
critical incident
35. Removal of something unpleasant for desire behavior.
servant leader
Health Maintenance Organization (HMO)
negative reinforcement
Equal Employment Opportunity Act
36. Groups of employees who meet to resolve problems and improve the organization.
employee involvement (EI) groups
variable-interval reinforcement
Society for Human Resource Management
strategic diversity management
37. Only suitable defense against discrimination; postulates that age - religion - sex - or nationality is an actual qualification for the job. It does NOT cover race or color.
third-country nationals
Bona Fide Occupational Qualification (BFOQ)
stretch goal
vesting
38. Threat of power in order to convince someone to engage in sexual activity.
coercive sexual harassment
temporal errors
criminal sexual harassment
error of central tendency
39. Laws that prevent discrimination in the workplace.
distributional errors
equal employment opportunity (EEO) laws
defined benefit plan
authorization card
40. Groups of jobs within a class that are paid the same. Used by the federal government.
pay grades
subordinate appraisal
Bona Fide Occupational Qualification (BFOQ)
self-directed team
41. How an employee perceives his compensation relative to others within the organization.
pay equity
Preferred Provider Organization (PPO)
Society for Human Resource Management
OSHA form 300
42. Leadership based on the control that management has over punishing subordinates.
internal selection
coercive leadership
graphic rating scale
criminal sexual harassment
43. Official discrimination complaint to Equal Employment Opportunity Commission (EEOC) - filled by employee.
Uniformed Services Employment and Reemployment Act
partial reinforcement
negative reinforcement
charge form
44. A process to make the job more complex to improve the level of boredom of an oversimplified job.
job enlargement
diversity awareness training
hygiene factors
structured interview
45. Basic individual beliefs about right and wrong.
job ranking system
training
partial reinforcement
values
46. 1964 - amended in 1972 - 1991 - and 1994. Broadest and most significant law affecting employment opportunity rights.
Civil Rights Act
individualistic ethical decision
Health Insurance Portability and Accountability Act (HIPAA)
behavioral performance appraisal method
47. An uncomfortable environment that interferes with job performance.
Uniformed Services Employment and Reemployment Act
encouraged resignation
Health Insurance Portability and Accountability Act (HIPAA)
hostile environment
48. A leader that has an ability to motivate employees to go beyond expectations; less predictable than transactional and embrace new ideas. Charismatic leaders are visionaries; they try to get others to see a better future and their participation in it.
charismatic leader
Equal Pay Act
compressed workweek
cash compensation
49. Evaluation based on factor-by-factor of development and comparison. Comparison against key jobs within the organization.
factor comparison system
pluralism
productivity
hostile environment
50. Services provided for workers to deal with problems that interfere with how they do their jobs.
extinction
reductions-in-force (RIF)
Employee assistance programs (EAP)
locus control
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