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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A time when the individual stops advancing before reaching the next highest level. It is not necessarily a failed effort because not everyone is promoted to the top position and many common career paths are not designed to lead to the top.
career plateauing
succession planning
job classification system
charge form
2. An appraisal temporal error when the evaluation is based upon the employee's most recent behavior.
pay grades
values
distress
recency error
3. A leader who works to fulfill subordinates' needs and goals as well as to achieve the organization's larger mission; the needs of others are placed above the leader's own needs.
defined benefit plan
Hay profile method
servant leader
distributional errors
4. A pension plan in which amount of benefits are based on how much is in their account at time of retirement.
defined contribution plan
core competencies
distress
encouraged resignation
5. An organization that is participatory in problem solving - improving - and increasing capabilities.
Health Insurance Portability and Accountability Act (HIPAA)
four-fifths rule
learning organization
business ethics
6. 1963. Amendment to the Fair Labor Standards Act. No discrimination of pay - benefits - or pension based on gender.
core competencies
Equal Pay Act
partial reinforcement
fixed-ratio reinforcement
7. Harassment based on employment decisions; an economic or position consequence for noncompliance.
behavior observation scales (BOS)
quid pro quo harassment
ego strength
referent power
8. Evaluation based on factor-by-factor of development and comparison. Comparison against key jobs within the organization.
project team
EEO-1 Report
factor comparison system
recency error
9. When every desired behavior is reinforced; effective when the behavior is new.
fair representation
continuous reinforcement
individualistic ethical decision
development
10. Consists of vertical scales for each dimension of employee's performance.
behaviorally anchored rating scale (BARS)
self-appraisal
union steward
continuous reinforcement
11. Law that affects employers with one hundred or more employees and requires the employer to give advance notice of at least sixty days when a plant closing or mass layoff is planned.
strategic diversity management
host country nationals
Walsh-Healy Act
Worker Adjustment and Restraining Notification (WARN)
12. Systems that provide data for Human Resource control and decision making.
alternative resolution procedure (ARD)
variable-interval reinforcement
human resource information system
whistleblowing
13. Union must represent union and nonunion members equally.
fair representation
Davis-Bacon Act
ethnocentrism
pay secrecy
14. A succession of linked jobs that prepares a worker for advancement to the next job in the chain.
retirement
human resource information system
career path
affirmative action
15. Evidence suggesting selection precludes members from protected classes.
OSHA form 300
repatriation
development assignments
restricted policy
16. Pay based on skills and increased job knowledge. Also called skilled based or knowledge based pay.
referent power
pluralism
succession planning
competence based pay
17. Flexible working hours that allow workers to choose start and end times.
flextime
core competencies
tell and sell appraisal interview
encouraged resignation
18. A pension plan in which only the employer funds pensions.
learning organization
conventional moral development
wage and salary survey
noncontributory pension plan
19. Teaching short-term skills. May be 'on-the-job' or 'off-the-job'.
culture shock
moral rights ethical decision
competence based pay
training
20. A decision based on total impartiality.
justice ethical decision
non-cash compensation
internal selection
360-degree appraisal
21. Fourth level of Maslow's hierarchy. Includes self-esteem - confidence - achievement - respect of and by others.
coercive sexual harassment
esteem needs
job evaluation
peer appraisal
22. A communication of strong and weak points of the employee's performance - and then in which the employee responds with his feelings about the appraisal.
stretch goal
pay secrecy
tell and listen appraisal interview
development
23. Various software programs that write job description and specifications based on job analysis.
development assignments
culture shock
computerized job analysis
401(k) savings plan
24. The working conditions - pay - company policies - and interpersonal relationships; they help eliminate job satisfaction - but do not motivate the employee according to the two-factor theory.
variable-interval reinforcement
team appraisal
hygiene factors
host country nationals
25. Sexual remarks or actions not targeted at a specific individual.
piecework pay
generalized sexual harassment
pluralism
360-degree appraisal
26. Can directly align employees with the organizational goals - with evaluation based on profits - sales - etc.
productivity
democratic leadership type
resignation
absenteeism
27. Pay by the hour.
computerized job analysis
factor comparison system
hourly pay
vesting
28. A program that encourages employers to go beyond the minimum requirements outlined by OSHA. It includes three: 1. Star 2. Merit 3. Demonstration
temporal errors
voluntary protection program (VPP)
recruiting
Bona Fide Occupational Qualification (BFOQ)
29. Performance appraisal done by fellow employees - usually combined by the manager into a single profile for use. May be the most accurate - but not used due to popularity copntests.
mixed-standard rating scale
peer appraisal
management by objectives (MBO)
pluralism
30. Method that determines the relative worth of jobs.
Supplemental unemployment benefits (SUBS)
peer appraisal
job evaluation
fair representation
31. An appraisal error involving groups of ratings given to employees.
structured interview
cash balance pension plan
distributional errors
partial reinforcement
32. Performance appraisal by an employee of their superior. Usually evaluates on leadership - oral communication - delegation of authority - coordination of team efforts - and interest in subordinates.
characteristics model
subordinate appraisal
Pregnancy Discrimination Act
virtual team
33. Sexual harassment that uses rewards; potential for criminal prosecution.
selection
authoritarian leadership type
contributory pension plan
solicitation sexual harassment
34. A career path that is hiearchical in nature and consists of interdependent sequential jobs.
vertical career path
union steward
job simplification
unencouraged resignation
35. A decision based on the long-term interests of an individual.
referent power
encouraged resignation
positive reinforcement
individualistic ethical decision
36. Rates performance of employee achievement of goals set by manager and the employee.
laissez-faire leadership type
continuous reinforcement
criminal sexual harassment
management by objectives (MBO)
37. Rewards according to a random number of behaviors. Results in very high performance.
accountability
variable-ratio reinforcement
Landrum-Griffin Act
results performance appraisal method
38. Compensation system that equals American money to foreign money on terms of purchasing power.
virtual team
balance sheet approach
referent power
Health Insurance Portability and Accountability Act (HIPAA)
39. Documents that contain the main information about hazardous material.
legitimate leadership
Material Safety Data Sheets (MSDS)
mixed-standard rating scale
Railway Labor Act
40. To discipline by being effective - consistent - and applied to all equally. 1. Documentation of Misconduct 2. Investigative Interview 3. Application of Discipline
unstructured interview
partial reinforcement
hot-stove approach
forced-choice
41. A code of moral principles and values that govern organizational behavior.
Landrum-Griffin Act
business ethics
Uniformed Services Employment and Reemployment Act
leadership
42. Performance appraisal that recognizes team accomplishement instead of individual performance - used by companies with a strong total quality management (TQM) emphasis.
team appraisal
Material Safety Data Sheets (MSDS)
vesting
Bona Fide Occupational Qualification (BFOQ)
43. Group of healthcare providers that guarantee lower healthcare costs to the employer; seen as a higher quality to the employee.
preconventional moral development
Preferred Provider Organization (PPO)
hourly pay
horizontal career path
44. Discipline focused on early correcion of employee misconduct. 1. Conference between employee and supervisor. 2. Second conference when solution did not work 3. Decision-making leave (paid leave)
aptitude tests
job enrichment
positive discipline
job specifications
45. A trait method that requires the rater to describe the employee's performance in a statement.; fairly subjective and reliant on the manager's ability to write effective statements.
Americans with Disabilities Act (ADA)
essay
non-cash compensation
progressive discipline
46. Focus on the employee's achievements; less subjective - acceptable for employees and supervisors - link individual performance with organizational goals - encourage goal setting - and are good for reward and promotion decisions. However - time consum
results performance appraisal method
reward leadership
coercive sexual harassment
constructive discharge
47. Method of performance measurement based on managers' records of specific examples of the employee acting in ways that are either effective or ineffective.
core competencies
critical incident method
partial reinforcement
achievement test
48. A flexible benefit plan for the employee - letting them choose the benefits best suited to their personal needs and situation.
expatriates
peer appraisal
cafeteria plans
behavior observation scales (BOS)
49. Insurance that pays for nursing homes and medical-related costs to old age and illness.
training
Long-term disability (LTD) insurance
virtual team
contrast effect
50. An employer-created fund for laid off employees to draw from on top of unemployment benefits.
ethnorelativism
Supplemental unemployment benefits (SUBS)
balanced scorecard (BSC)
Employee Retirement Income Security Act (ERISA)