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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Pay by the hour.
hourly pay
behaviorally anchored rating scale (BARS)
coercive leadership
behavior observation scales (BOS)
2. The process of screening - interviewing - and hiring individuals.
job description
variable-ratio reinforcement
selection
workforce diversity
3. Developed in response to a majority dominating the workforce.
stretch goal
affirmative action
Material Safety Data Sheets (MSDS)
learning organization
4. Threat of power in order to convince someone to engage in sexual activity.
absenteeism
self-directed team
alternative resolution procedure (ARD)
coercive sexual harassment
5. Group specifically to provide a new product or service.
Civil Rights Act
project team
problem solving appraisal interview
behavior checklist
6. Defining the characteristics that the organization feels would be a good fit for the vacancies. To recruit - an organization must conduct job analysis - provide a job description - and give job specification.
job analysis
recruiting
labor agreement
Occupational Safety and Health Act (OSHA)
7. A behavioral method that notes an unusual event that identifies superior or inferior performance by the employee.
Taft-Hartley Act (Labor Management Relations Act)
critical incident
error of central tendency
managing workforce diversity
8. Listening to understand without judgment.
preconventional moral development
alternative resolution procedure (ARD)
active listening
Age Discrimination in Employment Act
9. A pension plan in which amount of benefits are based on how much is in their account at time of retirement.
defined contribution plan
error of leniency or strictness
ethnocentrism
voluntary reduction
10. Third level of Maslow's hierarchy. Includes friendship - family - and interaction.
recency error
social needs
Worker Adjustment and Restraining Notification (WARN)
repatriation
11. A pension plan in which the employer contributes percentage of employer pay to an account that earns interest. When the employee leaves - the amount is rolled up into an individual retirement account (IRA).
team appraisal
cash balance pension plan
esteem needs
development assignments
12. Fourth level of Maslow's hierarchy. Includes self-esteem - confidence - achievement - respect of and by others.
extinction
esteem needs
partial reinforcement
pay grades
13. The on-the-job method of development for new employees. May be formal or informal.
job analysis
tell and listen appraisal interview
orientation
alternative resolution procedure (ARD)
14. Teaching short-term skills. May be 'on-the-job' or 'off-the-job'.
position analysis questionnaire (PAQ)
training
human resource planning
McDonnell Douglas Test
15. A leader that has an ability to motivate employees to go beyond expectations; less predictable than transactional and embrace new ideas. Charismatic leaders are visionaries; they try to get others to see a better future and their participation in it.
transformational leader
OSHA form 300
balanced scorecard (BSC)
charismatic leader
16. The different conditions upon which someone leaves a company; may be voluntary or involuntary.
management by objectives (MBO)
separations
value-added compensation
charge form
17. Systems that provide data for Human Resource control and decision making.
human resource information system
workforce diversity
utilitarian ethical decision
job ranking system
18. Minorities in the workplace.
protected classes
involuntary reduction
criminal sexual harassment
disparate treatment
19. The survey of the wages paid to employees with similar skill sets in a labor market. The Bureau of Labor Statistics publishes a reliable one.
wage and salary survey
self-directed team
selection
problem solving appraisal interview
20. Home country nationals that are employees who live and work in a different country than their own.
contrast effect
expatriates
contrast error
ethnocentrism
21. Groups of jobs within a class that are paid the same. Used by the federal government.
inappropriate sexual harassment
esteem needs
pay grades
error of leniency or strictness
22. Sexual remarks or actions not targeted at a specific individual.
360-degree appraisal
business ethics
human resource information system
generalized sexual harassment
23. A concept Richard Hackman and Greg Oldham formulated after researching job design - focusing on three main parts: core job dimensions - critical psychological states - and employee growth need.
graphic rating scale
characteristics model
Family and Medical Leave Act (FMLA)
similar to me error
24. A pay attached to acquiring new knowledge or skills.
McDonnell Douglas Test
skill-based pay
disparate treatment
strategic diversity management
25. 1947. Pro-business act created to counter the pro-labor Wagner Act by banning unfair practices of labor unions. Created the Federal Mediation and Conciliation Service (FMCS) to help resolve grievances.
reductions-in-force (RIF)
compressed workweek
EEO-1 Report
Taft-Hartley Act (Labor Management Relations Act)
26. Basic individual beliefs about right and wrong.
values
Occupational Safety and Health Act (OSHA)
distress
preconventional moral development
27. Discipline focused on early correcion of employee misconduct. 1. Conference between employee and supervisor. 2. Second conference when solution did not work 3. Decision-making leave (paid leave)
positive discipline
transformational leader
Age Discrimination in Employment Act
Supplemental unemployment benefits (SUBS)
28. Highest level of Maslow's hierarchy. Includes morality - creativity - spontaneity - problem solving - lack of prejudice - and acceptance of facts.
factor comparison system
aptitude tests
Wagner Act (National Labor Relations Act)
self-actualization
29. 1. Treatment that punishes 2. Orderly behavior in an organization 3. Training that corrects undesirable behavior and develops self control
quality circle
cash compensation
discipline
involuntary reduction
30. Includes hourly wages - salaries - and bonuses.
stretch goal
training
achievement test
cash compensation
31. An situation in which an employer makes work life so difficult for the employee that they have no choice but to resign.
safety needs
constructive discharge
coercive leadership
managing workforce diversity
32. Act that amended age discrimination in employment to include all employee benefits; also provided terminated employees with time to consider group termination or retirement programs and consult an attorney.
horizontal career path
Older Workers Benefit Protection Act (OWBPA)
computerized job analysis
McDonnell Douglas Test
33. Leadership dependent upon one's position within the company.
legitimate leadership
taskforce team
Bona Fide Occupational Qualification (BFOQ)
Immigration Reform and Control Act
34. Collapses traditional salary grades into a few wide bands and helps eliminate obsession with grades and gives management an enhanced ability to reward on performance.
broadbanding
ethnorelativism
401(k) savings plan
problem solving appraisal interview
35. Purposeful discrimination.
criminal sexual harassment
productivity
disparate treatment
trancenders
36. A problem in appraisal in which an employee is given the same grade on all dimensions based on a few attributes.
computerized job analysis
halo effect
development
structured interview
37. Strength of person's convictions. The higher it is - the more likely one will follow what they believe is ethical in lieu of following unethical impulses.
hostile environment
host country nationals
generalized sexual harassment
ego strength
38. Test that measure what a person can do right now.
protected classes
external locus
achievement test
human resource planning
39. A communication of strong and weak points of the employee's performance - and then in which the employee responds with his feelings about the appraisal.
pay for performance standard
360-degree appraisal
tell and listen appraisal interview
recruiting
40. Quantitative approach to job analysis that assumes all parts of the job relate to data - people - and things.
forced-choice
factor comparison system
workforce diversity
functional job analysis (FJA)
41. An employer-created fund for laid off employees to draw from on top of unemployment benefits.
burnout
job sharing
pay for performance standard
Supplemental unemployment benefits (SUBS)
42. Employees that are not from the home or host country.
customer appraisal
skill-based pay
arbitrator
third-country nationals
43. Encourages teamwork and knowledge transfer among employees.
development assignments
moral rights ethical decision
strategic diversity management
Walsh-Healy Act
44. A succession of linked jobs that prepares a worker for advancement to the next job in the chain.
taskforce team
Uniform Guidelines on Employee Selection Procedures
tell and sell appraisal interview
career path
45. Organization of healthcare professionals that provide services on a prepaid basis; seen as lower quality to the employee.
criminal sexual harassment
Health Insurance Portability and Accountability Act (HIPAA)
tell and listen appraisal interview
Health Maintenance Organization (HMO)
46. Accommodation of several cultures.
preconventional moral development
pluralism
Davis-Bacon Act
Executive Order 11246
47. Job evaluation based on classification of jobs in groups of predetermined wage grades. This is what the federal government uses.
Immigration Reform and Control Act
job classification system
servant leader
generalized sexual harassment
48. A pension plan in which both employer and employee fund pensions.
job classification system
contributory pension plan
internal locus
fixed-interval reinforcement
49. Reporting criminal activity to the government.
career plateauing
whistleblowing
project team
transactional leader
50. The working conditions - pay - company policies - and interpersonal relationships; they help eliminate job satisfaction - but do not motivate the employee according to the two-factor theory.
process improvement team
hygiene factors
productivity
subordinate appraisal