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DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Collapses traditional salary grades into a few wide bands and helps eliminate obsession with grades and gives management an enhanced ability to reward on performance.
Family and Medical Leave Act (FMLA)
Wagner Act (National Labor Relations Act)
diversity awareness training
broadbanding
2. Performance appraisal done by fellow employees - usually combined by the manager into a single profile for use. May be the most accurate - but not used due to popularity copntests.
pay equity
project team
peer appraisal
resignation
3. A leader who motivates people to transcend their personal interests for the good of the group; characterized by the ability to bring innovation.
ethnorelativism
transformational leader
Fair Labor Standards Act (FLSA)
constructive discharge
4. Belief that things happen due to luck or chance.
external locus
esteem needs
EEO-1 Report
critical incident method
5. Evaluation based on factor-by-factor of development and comparison. Comparison against key jobs within the organization.
managing workforce diversity
authorization card
peer appraisal
factor comparison system
6. A resignation in which an employee chooses to resign without provocation from the employer.
recency error
Uniform Guidelines on Employee Selection Procedures
unencouraged resignation
learning organization
7. Statement authorizing union to act as their representative.
subordinate appraisal
authorization card
ego strength
Davis-Bacon Act
8. 1947. Pro-business act created to counter the pro-labor Wagner Act by banning unfair practices of labor unions. Created the Federal Mediation and Conciliation Service (FMCS) to help resolve grievances.
job description
customer appraisal
Norris-La Guardia Act
Taft-Hartley Act (Labor Management Relations Act)
9. A pension plan in which the main source of retirement funds today - some employers will match contributions to a certain percentage.
job description
union steward
strategic diversity management
401(k) savings plan
10. To discipline by being effective - consistent - and applied to all equally. 1. Documentation of Misconduct 2. Investigative Interview 3. Application of Discipline
hot-stove approach
job sharing
authoritarian leadership type
learning organization
11. Compensation tied to a reward for effort and performance.
Equal Employment Opportunity Act
pay for performance standard
four-fifths rule
eustress
12. The third level of moral development in which people make decisions based on internalized principles - beliefs - and values. A characteristic of managers that encourage to think for themselves and engage in moral reasoning.
point system
postconventional moral development
quality circle
essay
13. A form in which accidents that cause death - illness - or injury in the workplace are recorded.
job classification system
negative reinforcement
piecework pay
OSHA form 300
14. Job evaluation based on classification of jobs in groups of predetermined wage grades. This is what the federal government uses.
taskforce team
management by objectives (MBO)
repatriation
job classification system
15. Accommodation of several cultures.
pluralism
Landrum-Griffin Act
pay for performance standard
error of central tendency
16. Method of performance measurement based on managers' records of specific examples of the employee acting in ways that are either effective or ineffective.
contrast error
critical incident method
preconventional moral development
pay grades
17. Minorities in the workplace.
contrast error
accountability
manager/supervisor appraisal
protected classes
18. A succession of linked jobs that prepares a worker for advancement to the next job in the chain.
career path
Norris-La Guardia Act
leadership
process improvement team
19. Includes other employee benefits - such as health insurance - pension contributions - tuition reimbursement - and legal assistance programs.
Material Safety Data Sheets (MSDS)
non-cash compensation
position analysis questionnaire (PAQ)
job description
20. The idea that people with authority are subject to reporting to superiors.
Bona Fide Occupational Qualification (BFOQ)
accountability
cafeteria plans
hourly pay
21. Harmful stress that accompanies a feeling of insecurity.
distress
Landrum-Griffin Act
unstructured interview
Material Safety Data Sheets (MSDS)
22. Seeking to minimize ethnocentrism and moving toward pluralism and ethnorelativism.
managing workforce diversity
ethnocentrism
project team
Uniformed Services Employment and Reemployment Act
23. A personal disorientation when experiencing an unfamiliar way of life.
culture shock
structured interview
internal locus
solicitation sexual harassment
24. Law that affects employers with one hundred or more employees and requires the employer to give advance notice of at least sixty days when a plant closing or mass layoff is planned.
hygiene factors
strategic planning
eustress
Worker Adjustment and Restraining Notification (WARN)
25. Two part-time employees share one full time position.
job sharing
Health Insurance Portability and Accountability Act (HIPAA)
job simplification
Equal Pay Act
26. 1986. Used to control the hiring - recruiting - or referring of people not eligible to work in the US. Uses the form I-9.
affirmative action
Immigration Reform and Control Act
job classification system
utilitarian ethical decision
27. Developed in response to a majority dominating the workforce.
Clayton Act
structured interview
affirmative action
discipline
28. Act that amended age discrimination in employment to include all employee benefits; also provided terminated employees with time to consider group termination or retirement programs and consult an attorney.
Equal Pay Act
active listening
safety needs
Older Workers Benefit Protection Act (OWBPA)
29. Group of healthcare providers that guarantee lower healthcare costs to the employer; seen as a higher quality to the employee.
burnout
360-degree appraisal
behavior checklist
Preferred Provider Organization (PPO)
30. Encourages teamwork and knowledge transfer among employees.
authorization card
Davis-Bacon Act
development assignments
trait performance appraisal method
31. Consists of vertical scales for each dimension of employee's performance.
behaviorally anchored rating scale (BARS)
democratic leadership type
critical incident method
continuous reinforcement
32. Understanding the duties of the job.
Norris-La Guardia Act
transactional leader
separations
job analysis
33. Bottom level of Maslow's hierarchy. Includes shelter - food - sleep - breaks - and compensation.
adverse impact
protected classes
physiological needs
ethnocentrism
34. Only suitable defense against discrimination; postulates that age - religion - sex - or nationality is an actual qualification for the job. It does NOT cover race or color.
charge form
Bona Fide Occupational Qualification (BFOQ)
graphic rating scale
Civil Rights Act
35. A report companies with 100 or more employees must fill out annually to determine workforce composition.
whistleblowing
defined benefit plan
EEO-1 Report
Older Workers Benefit Protection Act (OWBPA)
36. The working conditions - pay - company policies - and interpersonal relationships; they help eliminate job satisfaction - but do not motivate the employee according to the two-factor theory.
solicitation sexual harassment
hygiene factors
Americans with Disabilities Act (ADA)
partial reinforcement
37. Rewards according to random times. Results in moderately high and stable performance.
variable-interval reinforcement
culture shock
job simplification
third-country nationals
38. Rating based on comparison than a standard.
mixed-standard rating scale
transformational leader
pay secrecy
voluntary protection program (VPP)
39. 1931. Required federal contracts for construction to specify minimum wage for workers.
employee involvement (EI) groups
utilitarian ethical decision
Davis-Bacon Act
Hay profile method
40. Reward given for desired behavior.
charismatic leader
positive reinforcement
job simplification
encouraged resignation
41. Right for an employer to terminate an employee for no reason and for the employee to resign for the same.
selection
noncontributory pension plan
postconventional moral development
employment-at-will
42. Focus on the employee's achievements; less subjective - acceptable for employees and supervisors - link individual performance with organizational goals - encourage goal setting - and are good for reward and promotion decisions. However - time consum
Medical savings account (MSA)
flextime
results performance appraisal method
computerized job analysis
43. A method of moving the employee to different jobs for variety - designed to prevent boredom of repetitive tasks.
tell and listen appraisal interview
inappropriate sexual harassment
voluntary reduction
job rotation
44. Highly trained workers that are a group that perform interdependent tasks.
progressive discipline
labor agreement
self-directed team
four-fifths rule
45. When twelve months have been worked at an employer with health insurance - a worker can transfer to another employer with no regard to preexisting conditions.
Family and Medical Leave Act (FMLA)
conventional moral development
Health Insurance Portability and Accountability Act (HIPAA)
position analysis questionnaire (PAQ)
46. Test that measure what a person can do right now.
manager/supervisor appraisal
achievement test
locus control
postconventional moral development
47. Harassment based on employment decisions; an economic or position consequence for noncompliance.
401(k) savings plan
charge form
vertical career path
quid pro quo harassment
48. A decision based on the long-term interests of an individual.
individualistic ethical decision
selection
Immigration Reform and Control Act
Worker Adjustment and Restraining Notification (WARN)
49. Cost of living that measures the average prices of products and services over time.
solicitation sexual harassment
consumer price index (CPI)
red circle rates
development assignments
50. A pension plan in which the employer contributes percentage of employer pay to an account that earns interest. When the employee leaves - the amount is rolled up into an individual retirement account (IRA).
fast tracking
wage and salary survey
cash balance pension plan
succession planning