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DSST Human Resource Management
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Subjects
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dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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study here
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. When every desired behavior is reinforced; effective when the behavior is new.
Long-term disability (LTD) insurance
disparate treatment
physiological needs
continuous reinforcement
2. Union must represent union and nonunion members equally.
EEO-1 Report
fair representation
motivators
noncontributory pension plan
3. An intent to resign from a company that is typically expressed in written communication to the employee's manager.
four-fifths rule
legitimate leadership
resignation
ego strength
4. Minorities in the workplace.
protected classes
trait performance appraisal method
trancenders
Society for Human Resource Management
5. Includes other employee benefits - such as health insurance - pension contributions - tuition reimbursement - and legal assistance programs.
non-cash compensation
position analysis questionnaire (PAQ)
self-directed team
behavior observation scales (BOS)
6. A decision based on the long-term interests of an individual.
mixed-standard rating scale
Taft-Hartley Act (Labor Management Relations Act)
individualistic ethical decision
team appraisal
7. Unpaid union official that represents the employees when dealing with management.
union steward
job sharing
quid pro quo harassment
charge form
8. 1. Treatment that punishes 2. Orderly behavior in an organization 3. Training that corrects undesirable behavior and develops self control
consumer price index (CPI)
reductions-in-force (RIF)
discipline
hostile environment
9. Focus on the employee's achievements; less subjective - acceptable for employees and supervisors - link individual performance with organizational goals - encourage goal setting - and are good for reward and promotion decisions. However - time consum
error of central tendency
results performance appraisal method
Long-term disability (LTD) insurance
pay grades
10. Evaluating self - considering one's own strengths and weaknesses. Best used for developmental purposes.
strategic planning
whistleblowing
Equal Employment Opportunity Act
self-appraisal
11. Group of healthcare providers that guarantee lower healthcare costs to the employer; seen as a higher quality to the employee.
preconventional moral development
horizontal career path
Preferred Provider Organization (PPO)
ethnocentrism
12. Advancing to the next level in the minimum time required in the current position.
job classification system
fast tracking
external locus
moral rights ethical decision
13. Performance appraisal that seeks evaluation from internal and external customers.
customer appraisal
behaviorally anchored rating scale (BARS)
orientation
Material Safety Data Sheets (MSDS)
14. Diversity as a result of acquisitions and mergers - which is a forced diversification of the workplace.
Older Workers Benefit Protection Act (OWBPA)
strategic diversity management
Davis-Bacon Act
cash compensation
15. An situation in which an employer makes work life so difficult for the employee that they have no choice but to resign.
wage and salary survey
voluntary protection program (VPP)
extinction
constructive discharge
16. A personal disorientation when experiencing an unfamiliar way of life.
culture shock
Material Safety Data Sheets (MSDS)
Davis-Bacon Act
hygiene factors
17. Highest level of sexual harassment and would result in a punishable act under the law.
criminal sexual harassment
positive reinforcement
trancenders
coercive leadership
18. The third level of moral development in which people make decisions based on internalized principles - beliefs - and values. A characteristic of managers that encourage to think for themselves and engage in moral reasoning.
informal factors
fixed-ratio reinforcement
postconventional moral development
self-appraisal
19. A form in which accidents that cause death - illness - or injury in the workplace are recorded.
contrast effect
salary pay
coercive sexual harassment
OSHA form 300
20. 1994. Jobs are protected for those that go on short military service.
union steward
equal employment opportunity (EEO) laws
Uniformed Services Employment and Reemployment Act
motivators
21. Official discrimination complaint to Equal Employment Opportunity Commission (EEOC) - filled by employee.
charge form
union steward
physiological needs
Consolidated Omnibus Budget Reconciliation Act (COBRA)
22. Host country natives that are employees. Usually is shifted to because it is cheaper - gives a good impression on locals - and no adjustment to culture.
coercive leadership
authoritarian leadership type
host country nationals
transformational leader
23. Reporting criminal activity to the government.
locus control
Age Discrimination in Employment Act
whistleblowing
motivators
24. Can directly align employees with the organizational goals - with evaluation based on profits - sales - etc.
defined benefit plan
coercive leadership
trait performance appraisal method
productivity
25. Long-term(5 years +) planning reserved for the highest levels of management.
point system
characteristics model
strategic planning
peer appraisal
26. A medical insurance plan that the employer contributes to meet the needs of the individual's medical needs.
absenteeism
error of central tendency
Medical savings account (MSA)
hot-stove approach
27. A career path that is not sequentially interdependent but each of the jobs in the arrangement must be completed before one can advance to the next higher level.
union steward
horizontal career path
social needs
active listening
28. Measure the extent which someone has characteristics. Relatively inexpensive - but high potential for errors - and not useful in allocating rewards or promotions.
OSHA form 300
quality circle
equal employment opportunity (EEO) laws
trait performance appraisal method
29. Third level of Maslow's hierarchy. Includes friendship - family - and interaction.
social needs
behavioral performance appraisal method
vesting
expert power
30. Teaching long-term skills.
employee involvement (EI) groups
training
Executive Order 11246
development
31. 1970. A law passed to attempt to reduce workplace injuries and illnesses. It's general area of responsibility are: 1.General Industry 2. Maritime 3. Construction 4. Agriculture
restricted policy
trancenders
Fair Labor Standards Act (FLSA)
Occupational Safety and Health Act (OSHA)
32. An extremely hard goal - but not impossible to reach.
quality circle
job ranking system
Material Safety Data Sheets (MSDS)
stretch goal
33. Method that determines the relative worth of jobs.
trancenders
repatriation
job evaluation
piecework pay
34. 1931. Required federal contracts for construction to specify minimum wage for workers.
Davis-Bacon Act
virtual team
transformational leader
restricted policy
35. Performance appraisal by an employee of their superior. Usually evaluates on leadership - oral communication - delegation of authority - coordination of team efforts - and interest in subordinates.
aptitude tests
Immigration Reform and Control Act
subordinate appraisal
error of central tendency
36. Harassment based on employment decisions; an economic or position consequence for noncompliance.
characteristics model
charge form
whistleblowing
quid pro quo harassment
37. An interview based on a set group of questions so to be compared answers across all candidates. Questions are asked based on job knowledge - job simulation - situational - and work willingness.
behavior checklist
succession planning
stress interview
structured interview
38. A group of 6-12 that meet regularly to discuss organizational issues.
Immigration Reform and Control Act
balance sheet approach
active listening
quality circle
39. A career path that is hiearchical in nature and consists of interdependent sequential jobs.
vertical career path
positive reinforcement
defined benefit plan
tell and listen appraisal interview
40. Selection of the minority is less than 80 percent of the time - used as a rule of thumb in determining adverse impact.
four-fifths rule
Taft-Hartley Act (Labor Management Relations Act)
Occupational Safety and Health Act (OSHA)
Civil Rights Act
41. Listening to understand without judgment.
active listening
behavior checklist
training
diversity awareness training
42. The number of days in the work week is shortened and the hours per day are longer.
Consolidated Omnibus Budget Reconciliation Act (COBRA)
team appraisal
Landrum-Griffin Act
compressed workweek
43. Employment at home while communicating with the workplace by phone or fax or modem
subordinate appraisal
business ethics
telecommuting
tell and sell appraisal interview
44. Rating based on having certain characteristics.
OSHA form 300
diversity awareness training
graphic rating scale
quality circle
45. Group assigned with improving quality.
job classification system
Employee assistance programs (EAP)
authorization card
process improvement team
46. Groups of jobs within a class that are paid the same. Used by the federal government.
employment-at-will
job enrichment
pay grades
voluntary protection program (VPP)
47. A behavioral method that notes an unusual event that identifies superior or inferior performance by the employee.
leadership
critical incident
noncontributory pension plan
similar to me error
48. 1993. Applies to employers with fifty or more employees. Paternal and maternal leave covered under this act.
computerized job analysis
Family and Medical Leave Act (FMLA)
transactional leader
employment-at-will
49. Pay based on skills and increased job knowledge. Also called skilled based or knowledge based pay.
achievement test
competence based pay
managing workforce diversity
halo effect
50. Home country nationals that are employees who live and work in a different country than their own.
silver handshake
expatriates
position analysis questionnaire (PAQ)
negative reinforcement
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