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DSST Human Resource Management
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Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Leadership dependent upon one's position within the company.
eustress
legitimate leadership
job description
utilitarian ethical decision
2. Performance appraisal done by fellow employees - usually combined by the manager into a single profile for use. May be the most accurate - but not used due to popularity copntests.
McDonnell Douglas Test
virtual team
contrast effect
peer appraisal
3. The act of returning to the country of origin after an international assignement.
fixed-ratio reinforcement
selection
partial reinforcement
repatriation
4. Organization of healthcare professionals that provide services on a prepaid basis; seen as lower quality to the employee.
coercive sexual harassment
Health Maintenance Organization (HMO)
point system
pluralism
5. Pay based on skills and increased job knowledge. Also called skilled based or knowledge based pay.
telecommuting
cash compensation
diversity awareness training
competence based pay
6. RIF that is composed of lay-offs - either across the board or through company reorganization that result in fewer available positions.
involuntary reduction
competence based pay
external locus
restricted policy
7. Power based on individual expertise.
skill-based pay
expert power
non-cash compensation
similar to me error
8. Teaching long-term skills.
Employee Retirement Income Security Act (ERISA)
justice ethical decision
development
reductions-in-force (RIF)
9. When twelve months have been worked at an employer with health insurance - a worker can transfer to another employer with no regard to preexisting conditions.
balanced scorecard (BSC)
constructive discharge
Older Workers Benefit Protection Act (OWBPA)
Health Insurance Portability and Accountability Act (HIPAA)
10. Strength of person's convictions. The higher it is - the more likely one will follow what they believe is ethical in lieu of following unethical impulses.
aptitude tests
transformational leader
mixed-standard rating scale
ego strength
11. The third level of moral development in which people make decisions based on internalized principles - beliefs - and values. A characteristic of managers that encourage to think for themselves and engage in moral reasoning.
pay for performance standard
business ethics
postconventional moral development
protected classes
12. Quantitative job evaluation that determines the value based on the points assigned to it; uses the point manual.
point system
Age Discrimination in Employment Act
disparate treatment
legitimate leadership
13. 1972. Extended Civil Rights Title VII to government workers.
charge form
Davis-Bacon Act
reward leadership
Equal Employment Opportunity Act
14. 1926. Required employers to collectively bargain with unions. In 1936 - amended to include airlines.
moral rights ethical decision
core competencies
managing workforce diversity
Railway Labor Act
15. Job evaluation based on classification of jobs in groups of predetermined wage grades. This is what the federal government uses.
job classification system
pay equity
process improvement team
utilitarian ethical decision
16. A trait method that requires the rater to describe the employee's performance in a statement.; fairly subjective and reliant on the manager's ability to write effective statements.
self-directed team
behavior observation scales (BOS)
pay equity
essay
17. The working conditions - pay - company policies - and interpersonal relationships; they help eliminate job satisfaction - but do not motivate the employee according to the two-factor theory.
separations
Material Safety Data Sheets (MSDS)
Employee assistance programs (EAP)
hygiene factors
18. Helps manager translate measurement framework from strategic to operational goals.
hourly pay
active listening
cash balance pension plan
balanced scorecard (BSC)
19. A pay attached to acquiring new knowledge or skills.
expatriates
manager/supervisor appraisal
fixed-interval reinforcement
skill-based pay
20. Fourth level of Maslow's hierarchy. Includes self-esteem - confidence - achievement - respect of and by others.
trancenders
fixed-interval reinforcement
esteem needs
self-actualization
21. Reporting criminal activity to the government.
whistleblowing
solicitation sexual harassment
managing workforce diversity
job specifications
22. Method of performance measurement based on managers' records of specific examples of the employee acting in ways that are either effective or ineffective.
critical incident method
job enlargement
Employee Retirement Income Security Act (ERISA)
computerized job analysis
23. 1964 - amended in 1972 - 1991 - and 1994. Broadest and most significant law affecting employment opportunity rights.
adverse impact
Clayton Act
Civil Rights Act
aptitude tests
24. Pay by the hour.
Consolidated Omnibus Budget Reconciliation Act (COBRA)
balanced scorecard (BSC)
transactional leader
hourly pay
25. Collapses traditional salary grades into a few wide bands and helps eliminate obsession with grades and gives management an enhanced ability to reward on performance.
broadbanding
postconventional moral development
coercive leadership
cash compensation
26. The oldest and simplest job evaluation that is based on grouping the jobs based on their relative worth to one another; can only be used on a small number of jobs.
job ranking system
behavior observation scales (BOS)
Supplemental unemployment benefits (SUBS)
Equal Employment Opportunity Act
27. Rewards according to a specific time interval. Results in average and irregular performance.
succession planning
fixed-interval reinforcement
achievement test
criminal sexual harassment
28. Rewards after a specific number of desired behaviors. Results in high or stable performance.
fixed-ratio reinforcement
conventional moral development
career path
union steward
29. Systems that provide data for Human Resource control and decision making.
tell and sell appraisal interview
fixed-ratio reinforcement
human resource information system
resignation
30. Seeking to minimize ethnocentrism and moving toward pluralism and ethnorelativism.
compressed workweek
Employee assistance programs (EAP)
managing workforce diversity
constructive discharge
31. A decision based on total impartiality.
inappropriate sexual harassment
justice ethical decision
ego strength
social needs
32. 1932. Labor legislation that outlawed 'yellow dog' contracts and forbade federal courts from issuing injunctions to restrain strikes - boycotts - and peaceful picketing.
Norris-La Guardia Act
external locus
job analysis
diversity awareness training
33. A decision based on the long-term interests of an individual.
pay grades
fast tracking
individualistic ethical decision
fixed-interval reinforcement
34. A method of moving the employee to different jobs for variety - designed to prevent boredom of repetitive tasks.
tell and listen appraisal interview
job simplification
job rotation
disparate treatment
35. A decision based on the principle that the behavior that causes the greatest good for the most is ethical.
non-cash compensation
utilitarian ethical decision
self-directed team
involuntary reduction
36. The on-the-job method of development for new employees. May be formal or informal.
self-appraisal
orientation
succession planning
salary pay
37. Training designed to make people recognize and address their own prejudices.
diversity awareness training
self-directed team
compressed workweek
internal selection
38. Rejection of a higher percentage of protected classes for employment; unintentional discrimination.
self-directed team
job sharing
taskforce team
adverse impact
39. Diversity as a result of acquisitions and mergers - which is a forced diversification of the workplace.
defined contribution plan
motivators
strategic diversity management
job enlargement
40. Giving something unpleasant for an undesired behavior.
silver handshake
punishment
conventional moral development
broadbanding
41. Listening to understand without judgment.
skill-based pay
active listening
Preferred Provider Organization (PPO)
Employee assistance programs (EAP)
42. A code of moral principles and values that govern organizational behavior.
involuntary reduction
justice ethical decision
orientation
business ethics
43. Belief that one culture is superior to another.
orientation
characteristics model
ethnocentrism
variable-ratio reinforcement
44. Compensation useful in advancing organizational goals.
value-added compensation
job specifications
external locus
vertical career path
45. Act that amended age discrimination in employment to include all employee benefits; also provided terminated employees with time to consider group termination or retirement programs and consult an attorney.
Older Workers Benefit Protection Act (OWBPA)
progressive discipline
managing workforce diversity
cash compensation
46. Sexual harassment that uses rewards; potential for criminal prosecution.
expert power
factor comparison system
solicitation sexual harassment
pay for performance standard
47. Idea that all cultures are inherently equal.
subordinate appraisal
ethnorelativism
Preferred Provider Organization (PPO)
Consolidated Omnibus Budget Reconciliation Act (COBRA)
48. Different types of employee complaint resolution procedures.
Material Safety Data Sheets (MSDS)
stretch goal
alternative resolution procedure (ARD)
job analysis
49. Hands-off approach over all decision-making without any further involvement unless asked to participate.
aptitude tests
position analysis questionnaire (PAQ)
transactional leader
laissez-faire leadership type
50. Leadership based on the control that management has over rewarding subordinates.
strategic diversity management
contrast error
diversity awareness training
reward leadership
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