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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A career path that is not sequentially interdependent but each of the jobs in the arrangement must be completed before one can advance to the next higher level.
problem solving appraisal interview
horizontal career path
social needs
authorization card
2. An appraisal distributional error where the appraiser gives their employees unusually high or low marks.
Material Safety Data Sheets (MSDS)
customer appraisal
error of leniency or strictness
Worker Adjustment and Restraining Notification (WARN)
3. Job evaluation based on classification of jobs in groups of predetermined wage grades. This is what the federal government uses.
strategic planning
job classification system
job analysis
cash compensation
4. The ability to influence people to achieve goals for the organization.
Uniformed Services Employment and Reemployment Act
leadership
factor comparison system
separations
5. Pay according to the number of units produced.
piecework pay
401(k) savings plan
self-appraisal
McDonnell Douglas Test
6. Flexible working hours that allow workers to choose start and end times.
OSHA form 300
flextime
job sharing
Preferred Provider Organization (PPO)
7. Causes loss of productivity - frustration - or depression.
burnout
quid pro quo harassment
structured interview
restricted policy
8. The combination of various appraisal systems to give the manager and employee the best view into the performance.
trancenders
achievement test
ego strength
360-degree appraisal
9. 1947. Pro-business act created to counter the pro-labor Wagner Act by banning unfair practices of labor unions. Created the Federal Mediation and Conciliation Service (FMCS) to help resolve grievances.
involuntary reduction
Taft-Hartley Act (Labor Management Relations Act)
expert power
peer appraisal
10. Harassment based on employment decisions; an economic or position consequence for noncompliance.
quid pro quo harassment
aptitude tests
Society for Human Resource Management
temporal errors
11. A career path that is hiearchical in nature and consists of interdependent sequential jobs.
vertical career path
point system
pluralism
taskforce team
12. Encourages teamwork and knowledge transfer among employees.
cafeteria plans
arbitrator
encouraged resignation
development assignments
13. Training designed to make people recognize and address their own prejudices.
social contract ethical decision
laissez-faire leadership type
job ranking system
diversity awareness training
14. Highly trained workers that are a group that perform interdependent tasks.
contrast error
trait performance appraisal method
self-directed team
external locus
15. Measures the frequency of observed behavior.
recency error
Consolidated Omnibus Budget Reconciliation Act (COBRA)
behavior observation scales (BOS)
four-fifths rule
16. The need for achievement - recognition - responsibility - and growth; they both eliminate job dissatisfaction and stimulate motivation.
motivators
managing workforce diversity
achievement test
safety needs
17. A step beyond tell and sell; stimulation of growth of the employee by discussing problems - needs - innovations - satisfactions - and dissatisfactions since last appraisal.
problem solving appraisal interview
partial reinforcement
critical incident
tell and sell appraisal interview
18. Highest level of sexual harassment and would result in a punishable act under the law.
repatriation
wage and salary survey
criminal sexual harassment
host country nationals
19. Leadership based on the control that management has over rewarding subordinates.
functional job analysis (FJA)
fixed-ratio reinforcement
Medical savings account (MSA)
reward leadership
20. A group of people that rely primarily or exclusively on electronic forms of communication to work together in accomplishing goals.
broadbanding
ethnocentrism
job analysis
virtual team
21. Not reporting to work.
Long-term disability (LTD) insurance
Hay profile method
Davis-Bacon Act
absenteeism
22. Breeds mistrust in the workplace; fairly excepted practice in private industry.
justice ethical decision
pay secrecy
host country nationals
utilitarian ethical decision
23. A problem in evaluation due to being compared to someone previously evaluated.
Equal Employment Opportunity Act
contrast effect
reward leadership
flextime
24. A decision based on total impartiality.
behavior checklist
job enrichment
justice ethical decision
variable-interval reinforcement
25. Hiring through searching and evaluating internal job postings and existing employee files.
balanced scorecard (BSC)
labor agreement
positive reinforcement
internal selection
26. An situation in which an employer makes work life so difficult for the employee that they have no choice but to resign.
constructive discharge
behavior checklist
Davis-Bacon Act
development assignments
27. The matching of people with future vacancies.
Taft-Hartley Act (Labor Management Relations Act)
McDonnell Douglas Test
cafeteria plans
human resource planning
28. An intent to resign from a company that is typically expressed in written communication to the employee's manager.
distress
Older Workers Benefit Protection Act (OWBPA)
aptitude tests
resignation
29. 1914. No forbidding the existence of a union.
Clayton Act
quid pro quo harassment
silver handshake
behavior observation scales (BOS)
30. Requires the rater to choose from statements that best describe the employee's output.
tell and listen appraisal interview
resignation
forced-choice
whistleblowing
31. 1935. Referred to as the Magna Carta of Labor. Guarantees the right to form labor movements.
third-country nationals
Wagner Act (National Labor Relations Act)
fair representation
essay
32. A pension plan in which the main source of retirement funds today - some employers will match contributions to a certain percentage.
401(k) savings plan
critical incident
laissez-faire leadership type
position analysis questionnaire (PAQ)
33. Systems that provide data for Human Resource control and decision making.
Clayton Act
affirmative action
pluralism
human resource information system
34. The curve in the scattergram that identifies the worth of jobs and wages.
wage curve
conventional moral development
development assignments
postconventional moral development
35. Pay based on skills and increased job knowledge. Also called skilled based or knowledge based pay.
job analysis
competence based pay
physiological needs
salary pay
36. A program that encourages employers to go beyond the minimum requirements outlined by OSHA. It includes three: 1. Star 2. Merit 3. Demonstration
contrast error
active listening
voluntary protection program (VPP)
selection
37. To discipline by being effective - consistent - and applied to all equally. 1. Documentation of Misconduct 2. Investigative Interview 3. Application of Discipline
hot-stove approach
development
job analysis
contrast error
38. A medical insurance plan that the employer contributes to meet the needs of the individual's medical needs.
human resource information system
strategic diversity management
results performance appraisal method
Medical savings account (MSA)
39. Includes hourly wages - salaries - and bonuses.
cash compensation
solicitation sexual harassment
charge form
management by objectives (MBO)
40. An extremely hard goal - but not impossible to reach.
job analysis
similar to me error
hot-stove approach
stretch goal
41. Minorities in the workplace.
protected classes
strategic planning
401(k) savings plan
retirement
42. The number of days in the work week is shortened and the hours per day are longer.
moral rights ethical decision
stress interview
compressed workweek
voluntary protection program (VPP)
43. Third level of Maslow's hierarchy. Includes friendship - family - and interaction.
justice ethical decision
arbitrator
social needs
EEO-1 Report
44. 1931. Required federal contracts for construction to specify minimum wage for workers.
Davis-Bacon Act
OSHA form 300
Uniform Guidelines on Employee Selection Procedures
job classification system
45. An organization that has generated a list of recommendation for executing an effective diversity initiative.
fixed-interval reinforcement
Society for Human Resource Management
Long-term disability (LTD) insurance
discipline
46. Characterized by an open-line communication between workers and management; values team-input - and facilitates group cooperation without being overly active within the group.
aptitude tests
development assignments
selection
democratic leadership type
47. Various software programs that write job description and specifications based on job analysis.
Health Insurance Portability and Accountability Act (HIPAA)
results performance appraisal method
training
computerized job analysis
48. 1994. Jobs are protected for those that go on short military service.
charismatic leader
Occupational Safety and Health Act (OSHA)
Uniformed Services Employment and Reemployment Act
individualistic ethical decision
49. The different conditions upon which someone leaves a company; may be voluntary or involuntary.
Hay profile method
separations
voluntary protection program (VPP)
host country nationals
50. Group specifically to provide a new product or service.
project team
peer appraisal
locus control
process improvement team