SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Reward given for desired behavior.
Americans with Disabilities Act (ADA)
positive reinforcement
involuntary reduction
burnout
2. A communication of strong and weak points of the employee's performance - and then in which the employee responds with his feelings about the appraisal.
silver handshake
tell and listen appraisal interview
resignation
contrast effect
3. Third level of Maslow's hierarchy. Includes friendship - family - and interaction.
servant leader
involuntary reduction
external locus
social needs
4. Not reporting to work.
behavior checklist
salary pay
involuntary reduction
absenteeism
5. An appraisal distributional error where the rater is reluctant to give high or low marks.
partial reinforcement
expatriates
solicitation sexual harassment
error of central tendency
6. Method of performance measurement based on managers' records of specific examples of the employee acting in ways that are either effective or ineffective.
critical incident method
core competencies
arbitrator
reductions-in-force (RIF)
7. How an employee perceives his compensation relative to others within the organization.
locus control
pay equity
job sharing
preconventional moral development
8. A decision based on the long-term interests of an individual.
motivators
job ranking system
alternative resolution procedure (ARD)
individualistic ethical decision
9. Hiring through searching and evaluating internal job postings and existing employee files.
voluntary reduction
Uniformed Services Employment and Reemployment Act
internal selection
individualistic ethical decision
10. Identification of future candidates for future anticipated vacancies.
balanced scorecard (BSC)
succession planning
Age Discrimination in Employment Act
selection
11. A problem in appraisal in which an employee is given the same grade on all dimensions based on a few attributes.
OSHA form 300
halo effect
fixed-interval reinforcement
leadership
12. A pension plan in which only the employer funds pensions.
graphic rating scale
Equal Employment Opportunity Act
noncontributory pension plan
computerized job analysis
13. 1972. Extended Civil Rights Title VII to government workers.
Equal Employment Opportunity Act
Preferred Provider Organization (PPO)
Employee assistance programs (EAP)
core competencies
14. A behavioral method that notes an unusual event that identifies superior or inferior performance by the employee.
safety needs
position analysis questionnaire (PAQ)
Equal Employment Opportunity Act
critical incident
15. A pension plan in which the amount is specific.
development
variable-ratio reinforcement
defined benefit plan
strategic planning
16. Right for an employer to terminate an employee for no reason and for the employee to resign for the same.
extinction
solicitation sexual harassment
employment-at-will
balanced scorecard (BSC)
17. Performance appraisal by an employee of their superior. Usually evaluates on leadership - oral communication - delegation of authority - coordination of team efforts - and interest in subordinates.
Material Safety Data Sheets (MSDS)
subordinate appraisal
self-appraisal
behavioral performance appraisal method
18. Characterized by an open-line communication between workers and management; values team-input - and facilitates group cooperation without being overly active within the group.
democratic leadership type
recruiting
hostile environment
reward leadership
19. Listening to understand without judgment.
active listening
laissez-faire leadership type
job ranking system
social contract ethical decision
20. Requires the rater to choose from statements that best describe the employee's output.
forced-choice
Executive Order 11246
whistleblowing
strategic planning
21. 1994. Jobs are protected for those that go on short military service.
Uniformed Services Employment and Reemployment Act
self-appraisal
Civil Rights Act
graphic rating scale
22. 1963. Amendment to the Fair Labor Standards Act. No discrimination of pay - benefits - or pension based on gender.
Equal Pay Act
legitimate leadership
Health Maintenance Organization (HMO)
job evaluation
23. An appraisal distributional error where the appraiser gives their employees unusually high or low marks.
expert power
Society for Human Resource Management
employee involvement (EI) groups
error of leniency or strictness
24. A pay attached to acquiring new knowledge or skills.
skill-based pay
social needs
internal selection
fair representation
25. Two part-time employees share one full time position.
laissez-faire leadership type
trancenders
job sharing
transformational leader
26. Act that amended age discrimination in employment to include all employee benefits; also provided terminated employees with time to consider group termination or retirement programs and consult an attorney.
contrast error
variable-interval reinforcement
Older Workers Benefit Protection Act (OWBPA)
cash balance pension plan
27. Sexual harassment that uses rewards; potential for criminal prosecution.
active listening
solicitation sexual harassment
fair representation
unencouraged resignation
28. An interview based on a set group of questions so to be compared answers across all candidates. Questions are asked based on job knowledge - job simulation - situational - and work willingness.
balanced scorecard (BSC)
referent power
charge form
structured interview
29. 1931. Required federal contracts for construction to specify minimum wage for workers.
job simplification
Equal Pay Act
democratic leadership type
Davis-Bacon Act
30. A time when the individual stops advancing before reaching the next highest level. It is not necessarily a failed effort because not everyone is promoted to the top position and many common career paths are not designed to lead to the top.
job specifications
quality circle
variable-interval reinforcement
career plateauing
31. Positive stress that makes some strive to accomplish something.
involuntary reduction
eustress
human resource planning
generalized sexual harassment
32. Insurance that pays for nursing homes and medical-related costs to old age and illness.
Long-term disability (LTD) insurance
selection
Pregnancy Discrimination Act
business ethics
33. A succession of linked jobs that prepares a worker for advancement to the next job in the chain.
vertical career path
career path
Railway Labor Act
defined benefit plan
34. Compensation tied to a reward for effort and performance.
Occupational Safety and Health Act (OSHA)
workforce diversity
pay for performance standard
human resource information system
35. A pension plan in which the employer contributes percentage of employer pay to an account that earns interest. When the employee leaves - the amount is rolled up into an individual retirement account (IRA).
behavior checklist
cash balance pension plan
non-cash compensation
involuntary reduction
36. Laws that prevent discrimination in the workplace.
equal employment opportunity (EEO) laws
job analysis
unstructured interview
business ethics
37. Evaluating self - considering one's own strengths and weaknesses. Best used for developmental purposes.
self-appraisal
non-cash compensation
salary pay
forced-choice
38. The third level of moral development in which people make decisions based on internalized principles - beliefs - and values. A characteristic of managers that encourage to think for themselves and engage in moral reasoning.
error of central tendency
defined benefit plan
Family and Medical Leave Act (FMLA)
postconventional moral development
39. The idea that people with authority are subject to reporting to superiors.
aptitude tests
accountability
learning organization
Long-term disability (LTD) insurance
40. When every desired behavior is reinforced; effective when the behavior is new.
defined benefit plan
human resource planning
continuous reinforcement
flextime
41. An organization that has generated a list of recommendation for executing an effective diversity initiative.
forced-choice
strategic planning
involuntary reduction
Society for Human Resource Management
42. A resignation in which an employee chooses to resign without provocation from the employer.
unencouraged resignation
position analysis questionnaire (PAQ)
job classification system
strategic planning
43. A flexible benefit plan for the employee - letting them choose the benefits best suited to their personal needs and situation.
cafeteria plans
error of central tendency
constructive discharge
charismatic leader
44. 1970. A law passed to attempt to reduce workplace injuries and illnesses. It's general area of responsibility are: 1.General Industry 2. Maritime 3. Construction 4. Agriculture
distributional errors
Family and Medical Leave Act (FMLA)
Occupational Safety and Health Act (OSHA)
behaviorally anchored rating scale (BARS)
45. Performance appraisal that seeks evaluation from internal and external customers.
customer appraisal
productivity
Fair Labor Standards Act (FLSA)
virtual team
46. Encourages teamwork and knowledge transfer among employees.
360-degree appraisal
selection
Health Insurance Portability and Accountability Act (HIPAA)
development assignments
47. A personal disorientation when experiencing an unfamiliar way of life.
Pregnancy Discrimination Act
laissez-faire leadership type
culture shock
cash balance pension plan
48. Rewards after a specific number of desired behaviors. Results in high or stable performance.
customer appraisal
succession planning
fixed-ratio reinforcement
Hay profile method
49. RIF that is composed of lay-offs - either across the board or through company reorganization that result in fewer available positions.
Age Discrimination in Employment Act
core competencies
process improvement team
involuntary reduction
50. A pension plan in which amount of benefits are based on how much is in their account at time of retirement.
tell and sell appraisal interview
critical incident
arbitrator
defined contribution plan