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DSST Human Resource Management

Subjects : dsst, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. An appraisal error based on biases of how the information is selected - evaluated - or organized.






2. Advancing to the next level in the minimum time required in the current position.






3. Encourages teamwork and knowledge transfer among employees.






4. A personal disorientation when experiencing an unfamiliar way of life.






5. Rewards according to a random number of behaviors. Results in very high performance.






6. Withdrawal of a reward.






7. 1978. No discrimination based on pregnancy - childbirth - and related conditions.






8. Various software programs that write job description and specifications based on job analysis.






9. Teaching long-term skills.






10. Groups of employees who meet to resolve problems and improve the organization.






11. Pay is the same each pay period regardless of hours worked.






12. 1986. Used to control the hiring - recruiting - or referring of people not eligible to work in the US. Uses the form I-9.






13. When every desired behavior is reinforced; effective when the behavior is new.






14. The second level of moral development in which people make decisions that conform to societal expectations. A characteristic of managers who encourage work collaboration.






15. Listening to understand without judgment.






16. The working conditions - pay - company policies - and interpersonal relationships; they help eliminate job satisfaction - but do not motivate the employee according to the two-factor theory.






17. 1936. Responsible for prevailing minimum wage in a locality. Regular working hours identified as 8 per day and 40 per week; and time and a half for additional; no employment for convicts and children.






18. Job evaluation based on classification of jobs in groups of predetermined wage grades. This is what the federal government uses.






19. Cost of living that measures the average prices of products and services over time.






20. A leader who works to fulfill subordinates' needs and goals as well as to achieve the organization's larger mission; the needs of others are placed above the leader's own needs.






21. A leader that clarifies roles - initiates structure - provides rewards - and is considerate of employees; fair - hardworking - and tolerant; emphasizes job-oriented(not personal) needs.






22. An appraisal distributional error where the rater is reluctant to give high or low marks.






23. A communication of strong and weak points of the employee's performance - and then in which the employee responds with his feelings about the appraisal.






24. Statement authorizing union to act as their representative.






25. Test used by courts to assess merits of prima facie case of disparate treatment when lacking evidence - requires plaintiff to show he: 1. belongs to protected group -2. has applied and is qualified - 3. was rejected despite qualifications - and 4. th






26. Highest level of Maslow's hierarchy. Includes morality - creativity - spontaneity - problem solving - lack of prejudice - and acceptance of facts.






27. Pay based on skills and increased job knowledge. Also called skilled based or knowledge based pay.






28. Two part-time employees share one full time position.






29. Evaluation based on factor-by-factor of development and comparison. Comparison against key jobs within the organization.






30. Insurance that pays for nursing homes and medical-related costs to old age and illness.






31. The ability to influence people to achieve goals for the organization.






32. Right for an employer to terminate an employee for no reason and for the employee to resign for the same.






33. A use of motivators to increase satisfaction.






34. Discipline based on corrective measures of increasing degree. Most commonly used. 1. Oral Warning 2. Written Warning 3. Suspension without Pay 4. Discharge






35. A pension plan in which amount of benefits are based on how much is in their account at time of retirement.






36. A pension plan in which only the employer funds pensions.






37. Rates performance of employee achievement of goals set by manager and the employee.






38. A resignation suggested by the employer to the employee.






39. Means that people employed in an organization represent different cultural groups and human qualities.






40. Performance appraisal that recognizes team accomplishement instead of individual performance - used by companies with a strong total quality management (TQM) emphasis.






41. A neutral third party that will make the binding decision between both parties.






42. Training designed to make people recognize and address their own prejudices.






43. When some of the desired behavior is reinforced. Can be classified into four groups: fixed-interval - fixed-ratio - variable-interval - and variable-ratio.






44. Team formed to solve a major organizational issue.






45. A written description of the basic tasks - duties - minimum required experience - and responsibilities required of an employee holding a particular job.






46. The third level of moral development in which people make decisions based on internalized principles - beliefs - and values. A characteristic of managers that encourage to think for themselves and engage in moral reasoning.






47. Includes hourly wages - salaries - and bonuses.






48. Law that affects employers with one hundred or more employees and requires the employer to give advance notice of at least sixty days when a plant closing or mass layoff is planned.






49. When twelve months have been worked at an employer with health insurance - a worker can transfer to another employer with no regard to preexisting conditions.






50. Can directly align employees with the organizational goals - with evaluation based on profits - sales - etc.