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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The curve in the scattergram that identifies the worth of jobs and wages.
distributional errors
critical incident method
wage curve
hostile environment
2. The degree in which an individual believes they have control of their fate.
pluralism
red circle rates
repatriation
locus control
3. The different conditions upon which someone leaves a company; may be voluntary or involuntary.
virtual team
hot-stove approach
separations
Fair Labor Standards Act (FLSA)
4. Test used by courts to assess merits of prima facie case of disparate treatment when lacking evidence - requires plaintiff to show he: 1. belongs to protected group -2. has applied and is qualified - 3. was rejected despite qualifications - and 4. th
contributory pension plan
characteristics model
McDonnell Douglas Test
coercive leadership
5. Rewards according to random times. Results in moderately high and stable performance.
Preferred Provider Organization (PPO)
motivators
variable-interval reinforcement
conventional moral development
6. Positive stress that makes some strive to accomplish something.
eustress
compressed workweek
taskforce team
job simplification
7. Not reporting to work.
EEO-1 Report
absenteeism
disparate treatment
accountability
8. A problem in evaluation due to being compared to someone previously evaluated.
informal factors
EEO-1 Report
ethnocentrism
contrast effect
9. Groups of jobs within a class that are paid the same. Used by the federal government.
cash balance pension plan
pay grades
360-degree appraisal
equal employment opportunity (EEO) laws
10. Measure the extent which someone has characteristics. Relatively inexpensive - but high potential for errors - and not useful in allocating rewards or promotions.
error of central tendency
critical incident
reductions-in-force (RIF)
trait performance appraisal method
11. Leadership based on the control that management has over rewarding subordinates.
reward leadership
human resource planning
fixed-interval reinforcement
servant leader
12. The need for achievement - recognition - responsibility - and growth; they both eliminate job dissatisfaction and stimulate motivation.
four-fifths rule
Society for Human Resource Management
fast tracking
motivators
13. Only suitable defense against discrimination; postulates that age - religion - sex - or nationality is an actual qualification for the job. It does NOT cover race or color.
Family and Medical Leave Act (FMLA)
tell and sell appraisal interview
Bona Fide Occupational Qualification (BFOQ)
fixed-ratio reinforcement
14. How an employee perceives his compensation relative to others within the organization.
human resource planning
Material Safety Data Sheets (MSDS)
pay equity
Uniformed Services Employment and Reemployment Act
15. 1. Treatment that punishes 2. Orderly behavior in an organization 3. Training that corrects undesirable behavior and develops self control
Walsh-Healy Act
contributory pension plan
discipline
team appraisal
16. A step beyond tell and sell; stimulation of growth of the employee by discussing problems - needs - innovations - satisfactions - and dissatisfactions since last appraisal.
internal locus
problem solving appraisal interview
Health Insurance Portability and Accountability Act (HIPAA)
repatriation
17. Method of performance measurement based on managers' records of specific examples of the employee acting in ways that are either effective or ineffective.
forced-choice
fixed-ratio reinforcement
active listening
critical incident method
18. Guarantee of benefits - especially in pension plans.
process improvement team
team appraisal
vesting
disparate treatment
19. An situation in which an employer makes work life so difficult for the employee that they have no choice but to resign.
diversity awareness training
similar to me error
constructive discharge
Uniform Guidelines on Employee Selection Procedures
20. Identification of future candidates for future anticipated vacancies.
alternative resolution procedure (ARD)
succession planning
job evaluation
factor comparison system
21. A pay attached to acquiring new knowledge or skills.
fixed-interval reinforcement
compressed workweek
mixed-standard rating scale
skill-based pay
22. Seeking to minimize ethnocentrism and moving toward pluralism and ethnorelativism.
Pregnancy Discrimination Act
Health Maintenance Organization (HMO)
strategic diversity management
managing workforce diversity
23. Harassment based on employment decisions; an economic or position consequence for noncompliance.
quid pro quo harassment
development
tell and sell appraisal interview
criminal sexual harassment
24. An early retirement incentive in a form of a cash bonus or increased pension.
silver handshake
strategic planning
360-degree appraisal
Uniformed Services Employment and Reemployment Act
25. An intent to resign from a company that is typically expressed in written communication to the employee's manager.
resignation
process improvement team
internal locus
results performance appraisal method
26. Payment rates above the pay range.
referent power
red circle rates
recruiting
voluntary protection program (VPP)
27. Involves determining the type and number of individuals needed to get the job done.
Equal Employment Opportunity Act
job analysis
productivity
error of central tendency
28. When every desired behavior is reinforced; effective when the behavior is new.
continuous reinforcement
expatriates
social needs
fast tracking
29. Laws that prevent discrimination in the workplace.
legitimate leadership
job specifications
pay for performance standard
equal employment opportunity (EEO) laws
30. Employees that are not from the home or host country.
process improvement team
adverse impact
virtual team
third-country nationals
31. Long-term(5 years +) planning reserved for the highest levels of management.
job analysis
strategic planning
internal selection
inappropriate sexual harassment
32. To discipline by being effective - consistent - and applied to all equally. 1. Documentation of Misconduct 2. Investigative Interview 3. Application of Discipline
encouraged resignation
hot-stove approach
business ethics
value-added compensation
33. Training designed to make people recognize and address their own prejudices.
diversity awareness training
servant leader
Medical savings account (MSA)
orientation
34. Accommodation of several cultures.
negative reinforcement
employee involvement (EI) groups
trait performance appraisal method
pluralism
35. Removal of something unpleasant for desire behavior.
pay for performance standard
negative reinforcement
cross-functional team
unstructured interview
36. A use of motivators to increase satisfaction.
broadbanding
justice ethical decision
job enrichment
job rotation
37. 1932. Labor legislation that outlawed 'yellow dog' contracts and forbade federal courts from issuing injunctions to restrain strikes - boycotts - and peaceful picketing.
Norris-La Guardia Act
training
involuntary reduction
expert power
38. The combination of various appraisal systems to give the manager and employee the best view into the performance.
employee involvement (EI) groups
social contract ethical decision
360-degree appraisal
job evaluation
39. Pay according to the number of units produced.
pay secrecy
piecework pay
variable-interval reinforcement
cash balance pension plan
40. Bottom level of Maslow's hierarchy. Includes shelter - food - sleep - breaks - and compensation.
physiological needs
behavior observation scales (BOS)
OSHA form 300
error of leniency or strictness
41. Pay is the same each pay period regardless of hours worked.
Worker Adjustment and Restraining Notification (WARN)
Uniformed Services Employment and Reemployment Act
orientation
salary pay
42. An appraisal temporal error in which the appraiser inflates the evaluation because of a mutual connection.
similar to me error
quid pro quo harassment
defined contribution plan
employment-at-will
43. A code of moral principles and values that govern organizational behavior.
business ethics
transformational leader
cafeteria plans
job sharing
44. 1936. Responsible for prevailing minimum wage in a locality. Regular working hours identified as 8 per day and 40 per week; and time and a half for additional; no employment for convicts and children.
negative reinforcement
Walsh-Healy Act
flextime
Landrum-Griffin Act
45. The oldest and simplest job evaluation that is based on grouping the jobs based on their relative worth to one another; can only be used on a small number of jobs.
job ranking system
involuntary reduction
Age Discrimination in Employment Act
positive discipline
46. A resignation suggested by the employer to the employee.
encouraged resignation
pluralism
legitimate leadership
pay grades
47. 194-point questionnaire with five-point scale to determine the degree in which tasks are performed.
Older Workers Benefit Protection Act (OWBPA)
position analysis questionnaire (PAQ)
mixed-standard rating scale
referent power
48. 1994. Jobs are protected for those that go on short military service.
stress interview
solicitation sexual harassment
Uniformed Services Employment and Reemployment Act
hygiene factors
49. The third level of moral development in which people make decisions based on internalized principles - beliefs - and values. A characteristic of managers that encourage to think for themselves and engage in moral reasoning.
core competencies
referent power
job specifications
postconventional moral development
50. Quantitative job evaluation that determines the value based on the points assigned to it; uses the point manual.
hourly pay
error of central tendency
voluntary protection program (VPP)
point system