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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A pension plan in which both employer and employee fund pensions.
tell and sell appraisal interview
contributory pension plan
Family and Medical Leave Act (FMLA)
Civil Rights Act
2. A decision based on the long-term interests of an individual.
silver handshake
distributional errors
individualistic ethical decision
servant leader
3. Collapses traditional salary grades into a few wide bands and helps eliminate obsession with grades and gives management an enhanced ability to reward on performance.
tell and listen appraisal interview
broadbanding
pay equity
customer appraisal
4. 1978. No discrimination based on pregnancy - childbirth - and related conditions.
values
characteristics model
distributional errors
Pregnancy Discrimination Act
5. Identifies the actions that should or should not be seen on the job - used mainly for developmental feedback..
solicitation sexual harassment
positive discipline
behavioral performance appraisal method
Railway Labor Act
6. A group of people that rely primarily or exclusively on electronic forms of communication to work together in accomplishing goals.
virtual team
Davis-Bacon Act
process improvement team
progressive discipline
7. A career path that is hiearchical in nature and consists of interdependent sequential jobs.
accountability
labor agreement
pay secrecy
vertical career path
8. Defining the characteristics that the organization feels would be a good fit for the vacancies. To recruit - an organization must conduct job analysis - provide a job description - and give job specification.
recruiting
Employee assistance programs (EAP)
Consolidated Omnibus Budget Reconciliation Act (COBRA)
Landrum-Griffin Act
9. An uncomfortable environment that interferes with job performance.
wage curve
essay
hostile environment
protected classes
10. The knowledge - skills - and abilities required for the job.
ethnocentrism
diversity awareness training
broadbanding
job specifications
11. A problem in evaluation due to being compared to someone previously evaluated.
job simplification
project team
contrast effect
repatriation
12. Payment rates above the pay range.
criminal sexual harassment
red circle rates
absenteeism
Age Discrimination in Employment Act
13. Means that people employed in an organization represent different cultural groups and human qualities.
OSHA form 300
workforce diversity
expatriates
Civil Rights Act
14. The oldest and simplest job evaluation that is based on grouping the jobs based on their relative worth to one another; can only be used on a small number of jobs.
defined contribution plan
computerized job analysis
job enrichment
job ranking system
15. A step beyond tell and sell; stimulation of growth of the employee by discussing problems - needs - innovations - satisfactions - and dissatisfactions since last appraisal.
problem solving appraisal interview
core competencies
Landrum-Griffin Act
equal employment opportunity (EEO) laws
16. A resignation in which an employee chooses to resign without provocation from the employer.
error of leniency or strictness
job ranking system
unencouraged resignation
cafeteria plans
17. A code of moral principles and values that govern organizational behavior.
business ethics
Occupational Safety and Health Act (OSHA)
protected classes
Americans with Disabilities Act (ADA)
18. The survey of the wages paid to employees with similar skill sets in a labor market. The Bureau of Labor Statistics publishes a reliable one.
wage curve
Bona Fide Occupational Qualification (BFOQ)
subordinate appraisal
wage and salary survey
19. Pay is the same each pay period regardless of hours worked.
red circle rates
salary pay
defined contribution plan
Norris-La Guardia Act
20. Union must represent union and nonunion members equally.
fair representation
internal selection
encouraged resignation
computerized job analysis
21. Includes other employee benefits - such as health insurance - pension contributions - tuition reimbursement - and legal assistance programs.
EEO-1 Report
non-cash compensation
whistleblowing
transactional leader
22. The act of returning to the country of origin after an international assignement.
union steward
repatriation
conventional moral development
ethnocentrism
23. Fourth level of Maslow's hierarchy. Includes self-esteem - confidence - achievement - respect of and by others.
coercive sexual harassment
charge form
esteem needs
cross-functional team
24. Sexual remarks or actions not targeted at a specific individual.
continuous reinforcement
generalized sexual harassment
variable-ratio reinforcement
defined benefit plan
25. An appraisal error based on biases of how the information is selected - evaluated - or organized.
Employee assistance programs (EAP)
self-directed team
temporal errors
arbitrator
26. Teaching long-term skills.
affirmative action
unstructured interview
trait performance appraisal method
development
27. Harmful stress that accompanies a feeling of insecurity.
critical incident
position analysis questionnaire (PAQ)
pay grades
distress
28. Group specifically to provide a new product or service.
project team
balanced scorecard (BSC)
defined benefit plan
unstructured interview
29. 1970. A law passed to attempt to reduce workplace injuries and illnesses. It's general area of responsibility are: 1.General Industry 2. Maritime 3. Construction 4. Agriculture
distributional errors
Occupational Safety and Health Act (OSHA)
virtual team
competence based pay
30. Rating based on comparison than a standard.
job analysis
mixed-standard rating scale
team appraisal
characteristics model
31. Encourages teamwork and knowledge transfer among employees.
flextime
criminal sexual harassment
job rotation
development assignments
32. Harassment based on employment decisions; an economic or position consequence for noncompliance.
pay grades
job simplification
value-added compensation
quid pro quo harassment
33. A pension plan in which only the employer funds pensions.
noncontributory pension plan
salary pay
Employee assistance programs (EAP)
whistleblowing
34. Systems that provide data for Human Resource control and decision making.
results performance appraisal method
development assignments
Preferred Provider Organization (PPO)
human resource information system
35. A process to make the job more complex to improve the level of boredom of an oversimplified job.
physiological needs
Society for Human Resource Management
job enlargement
factor comparison system
36. A decision based on existing norms.
unstructured interview
social contract ethical decision
OSHA form 300
results performance appraisal method
37. Flexible working hours that allow workers to choose start and end times.
flextime
selection
social needs
business ethics
38. Purposeful discrimination.
restricted policy
expatriates
disparate treatment
internal selection
39. 1914. No forbidding the existence of a union.
job enlargement
workforce diversity
affirmative action
Clayton Act
40. Various software programs that write job description and specifications based on job analysis.
computerized job analysis
reward leadership
Age Discrimination in Employment Act
human resource information system
41. Team formed to solve a major organizational issue.
silver handshake
consumer price index (CPI)
taskforce team
401(k) savings plan
42. A communication of strong and weak points of the employee's performance - and then in which the employee responds with his feelings about the appraisal.
Older Workers Benefit Protection Act (OWBPA)
tell and listen appraisal interview
democratic leadership type
cafeteria plans
43. Federal agencies and government contractors must comply with anti discrimination practices. Created the Office of Federal Contract Compliance Programs (OFCCP) to enforce this.
Occupational Safety and Health Act (OSHA)
Executive Order 11246
pay grades
justice ethical decision
44. A method that evaluates based on: 1. Knowledge 2. Accountability 3. Mental Activity (KAMA)
stress interview
servant leader
Hay profile method
achievement test
45. Sexual harassment that uses rewards; potential for criminal prosecution.
solicitation sexual harassment
quality circle
trait performance appraisal method
tell and sell appraisal interview
46. A career path that is not sequentially interdependent but each of the jobs in the arrangement must be completed before one can advance to the next higher level.
horizontal career path
arbitrator
red circle rates
Society for Human Resource Management
47. Withdrawal of a reward.
problem solving appraisal interview
employee involvement (EI) groups
extinction
essay
48. Hiring through searching and evaluating internal job postings and existing employee files.
Family and Medical Leave Act (FMLA)
distributional errors
internal selection
noncontributory pension plan
49. Rewards after a specific number of desired behaviors. Results in high or stable performance.
Civil Rights Act
defined benefit plan
fixed-ratio reinforcement
error of leniency or strictness
50. Bottom level of Maslow's hierarchy. Includes shelter - food - sleep - breaks - and compensation.
aptitude tests
physiological needs
OSHA form 300
core competencies