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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Method that determines the relative worth of jobs.
job evaluation
wage curve
inappropriate sexual harassment
Davis-Bacon Act
2. Harassment based on employment decisions; an economic or position consequence for noncompliance.
Bona Fide Occupational Qualification (BFOQ)
pay for performance standard
external locus
quid pro quo harassment
3. A leader that clarifies roles - initiates structure - provides rewards - and is considerate of employees; fair - hardworking - and tolerant; emphasizes job-oriented(not personal) needs.
mixed-standard rating scale
ethnocentrism
transactional leader
critical incident
4. A leader who motivates people to transcend their personal interests for the good of the group; characterized by the ability to bring innovation.
transformational leader
behaviorally anchored rating scale (BARS)
Employee Retirement Income Security Act (ERISA)
unstructured interview
5. Union must represent union and nonunion members equally.
error of leniency or strictness
leadership
fair representation
critical incident
6. Documents that contain the main information about hazardous material.
Walsh-Healy Act
behavioral performance appraisal method
Material Safety Data Sheets (MSDS)
Clayton Act
7. Causes loss of productivity - frustration - or depression.
McDonnell Douglas Test
burnout
consumer price index (CPI)
management by objectives (MBO)
8. Accommodation of several cultures.
cafeteria plans
job simplification
servant leader
pluralism
9. An attempt by the employer to alter the behavior of the employee by persuasion and motivational incentives.
tell and sell appraisal interview
pay equity
cafeteria plans
Older Workers Benefit Protection Act (OWBPA)
10. A method of moving the employee to different jobs for variety - designed to prevent boredom of repetitive tasks.
taskforce team
job rotation
hygiene factors
error of leniency or strictness
11. The survey of the wages paid to employees with similar skill sets in a labor market. The Bureau of Labor Statistics publishes a reliable one.
wage and salary survey
management by objectives (MBO)
hygiene factors
job ranking system
12. A written description of the basic tasks - duties - minimum required experience - and responsibilities required of an employee holding a particular job.
essay
factor comparison system
job description
Americans with Disabilities Act (ADA)
13. When every desired behavior is reinforced; effective when the behavior is new.
coercive sexual harassment
Equal Employment Opportunity Act
Norris-La Guardia Act
continuous reinforcement
14. Bottom level of Maslow's hierarchy. Includes shelter - food - sleep - breaks - and compensation.
safety needs
subordinate appraisal
physiological needs
job description
15. When some of the desired behavior is reinforced. Can be classified into four groups: fixed-interval - fixed-ratio - variable-interval - and variable-ratio.
project team
partial reinforcement
Immigration Reform and Control Act
esteem needs
16. Minorities in the workplace.
four-fifths rule
active listening
coercive sexual harassment
protected classes
17. Teaching short-term skills. May be 'on-the-job' or 'off-the-job'.
eustress
graphic rating scale
training
self-directed team
18. Test used by courts to assess merits of prima facie case of disparate treatment when lacking evidence - requires plaintiff to show he: 1. belongs to protected group -2. has applied and is qualified - 3. was rejected despite qualifications - and 4. th
McDonnell Douglas Test
fixed-ratio reinforcement
charismatic leader
variable-ratio reinforcement
19. A pay attached to acquiring new knowledge or skills.
ethnocentrism
Occupational Safety and Health Act (OSHA)
skill-based pay
motivators
20. A use of motivators to increase satisfaction.
customer appraisal
behavior checklist
aptitude tests
job enrichment
21. The second level of moral development in which people make decisions that conform to societal expectations. A characteristic of managers who encourage work collaboration.
positive discipline
discipline
conventional moral development
quid pro quo harassment
22. Various software programs that write job description and specifications based on job analysis.
computerized job analysis
Pregnancy Discrimination Act
voluntary reduction
referent power
23. Sexual remarks or actions not targeted at a specific individual.
motivators
generalized sexual harassment
labor agreement
host country nationals
24. Performance appraisal by an employee of their superior. Usually evaluates on leadership - oral communication - delegation of authority - coordination of team efforts - and interest in subordinates.
subordinate appraisal
social needs
equal employment opportunity (EEO) laws
pay equity
25. A medical insurance plan that the employer contributes to meet the needs of the individual's medical needs.
Norris-La Guardia Act
Medical savings account (MSA)
recency error
defined benefit plan
26. Belief that things happen due to their own responsibility.
involuntary reduction
401(k) savings plan
internal locus
noncontributory pension plan
27. Helps manager translate measurement framework from strategic to operational goals.
balanced scorecard (BSC)
Older Workers Benefit Protection Act (OWBPA)
computerized job analysis
utilitarian ethical decision
28. Identification of future candidates for future anticipated vacancies.
horizontal career path
vesting
succession planning
OSHA form 300
29. A resignation suggested by the employer to the employee.
Worker Adjustment and Restraining Notification (WARN)
job enrichment
encouraged resignation
flextime
30. Compensation system that equals American money to foreign money on terms of purchasing power.
balance sheet approach
hygiene factors
quality circle
cash compensation
31. Highly trained workers that are a group that perform interdependent tasks.
retirement
referent power
self-directed team
reward leadership
32. Voluntary or involuntary reductions in labor.
Society for Human Resource Management
hourly pay
orientation
reductions-in-force (RIF)
33. Group specifically to provide a new product or service.
horizontal career path
stretch goal
Americans with Disabilities Act (ADA)
project team
34. A group of 6-12 that meet regularly to discuss organizational issues.
absenteeism
process improvement team
quality circle
wage curve
35. Statement authorizing union to act as their representative.
authorization card
fixed-ratio reinforcement
balanced scorecard (BSC)
quid pro quo harassment
36. An appraisal temporal error when the employee is compared to someone previously rated and not independently.
solicitation sexual harassment
contrast error
trancenders
transactional leader
37. Hiring through searching and evaluating internal job postings and existing employee files.
Taft-Hartley Act (Labor Management Relations Act)
silver handshake
computerized job analysis
internal selection
38. Rating based on having certain characteristics.
balanced scorecard (BSC)
quality circle
resignation
graphic rating scale
39. Rewards according to a specific time interval. Results in average and irregular performance.
fair representation
expert power
essay
fixed-interval reinforcement
40. Law that affects employers with one hundred or more employees and requires the employer to give advance notice of at least sixty days when a plant closing or mass layoff is planned.
succession planning
fair representation
Worker Adjustment and Restraining Notification (WARN)
democratic leadership type
41. Belief that one culture is superior to another.
ethnocentrism
ethnorelativism
job evaluation
essay
42. Measures the frequency of observed behavior.
disparate treatment
charge form
behavior observation scales (BOS)
safety needs
43. A decision based on the principle that the behavior that causes the greatest good for the most is ethical.
job enlargement
coercive sexual harassment
solicitation sexual harassment
utilitarian ethical decision
44. Official discrimination complaint to Equal Employment Opportunity Commission (EEOC) - filled by employee.
Consolidated Omnibus Budget Reconciliation Act (COBRA)
charge form
Uniform Guidelines on Employee Selection Procedures
quality circle
45. Sexual harassment that uses rewards; potential for criminal prosecution.
Fair Labor Standards Act (FLSA)
pluralism
solicitation sexual harassment
job ranking system
46. 1967. No discrimination based on ages of people over 40. No pressure for older to retire; no terminating only older employees when downsizing;
Age Discrimination in Employment Act
peer appraisal
productivity
factor comparison system
47. The degree in which an individual believes they have control of their fate.
team appraisal
functional job analysis (FJA)
absenteeism
locus control
48. RIF that is composed of lay-offs - either across the board or through company reorganization that result in fewer available positions.
job evaluation
involuntary reduction
reward leadership
informal factors
49. Team formed to solve a major organizational issue.
taskforce team
hostile environment
core competencies
401(k) savings plan
50. Developed in response to a majority dominating the workforce.
hygiene factors
affirmative action
Occupational Safety and Health Act (OSHA)
contrast error