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DSST Human Resource Management
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Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Diversity as a result of acquisitions and mergers - which is a forced diversification of the workplace.
job description
unencouraged resignation
strategic diversity management
solicitation sexual harassment
2. Measures what a person is capable of learning.
aptitude tests
critical incident
third-country nationals
referent power
3. An appraisal distributional error where the rater is reluctant to give high or low marks.
active listening
project team
Clayton Act
error of central tendency
4. Basic individual beliefs about right and wrong.
values
cash balance pension plan
esteem needs
transactional leader
5. Characterized by dictatorship that dismisses input from team members; decides the term of tasks and who will perform the work to be done.
authoritarian leadership type
flextime
arbitrator
fast tracking
6. Discipline based on corrective measures of increasing degree. Most commonly used. 1. Oral Warning 2. Written Warning 3. Suspension without Pay 4. Discharge
Pregnancy Discrimination Act
strategic diversity management
workforce diversity
progressive discipline
7. An attempt by the employer to alter the behavior of the employee by persuasion and motivational incentives.
tell and sell appraisal interview
partial reinforcement
Older Workers Benefit Protection Act (OWBPA)
job description
8. An interview based on a set group of questions so to be compared answers across all candidates. Questions are asked based on job knowledge - job simulation - situational - and work willingness.
expatriates
voluntary protection program (VPP)
structured interview
authorization card
9. Quantitative approach to job analysis that assumes all parts of the job relate to data - people - and things.
functional job analysis (FJA)
continuous reinforcement
pay secrecy
fixed-ratio reinforcement
10. To discipline by being effective - consistent - and applied to all equally. 1. Documentation of Misconduct 2. Investigative Interview 3. Application of Discipline
culture shock
error of central tendency
cafeteria plans
hot-stove approach
11. Services provided for workers to deal with problems that interfere with how they do their jobs.
transactional leader
internal locus
Employee assistance programs (EAP)
defined contribution plan
12. Power derived from the degree in which one is admired and people want to emulate them.
succession planning
distress
locus control
referent power
13. A process to make the job more complex to improve the level of boredom of an oversimplified job.
progressive discipline
job enlargement
self-directed team
characteristics model
14. 1990. Employers cannot discriminate against people with physical or mental capabilities - and must make reasonable accommodations for people with disabilities or religious preferences.
Americans with Disabilities Act (ADA)
training
authoritarian leadership type
job analysis
15. The ability to influence people to achieve goals for the organization.
job classification system
employee involvement (EI) groups
leadership
Uniform Guidelines on Employee Selection Procedures
16. 1938. Provided basic pay structure for workers. Those that have to be paid are non-exempt and must be paid at least the minimum wage. Those who hold executive or managerial positions are exempt.
Fair Labor Standards Act (FLSA)
job description
job simplification
defined contribution plan
17. Minorities in the workplace.
broadbanding
protected classes
job analysis
job description
18. Laws that prevent discrimination in the workplace.
equal employment opportunity (EEO) laws
training
authorization card
job rotation
19. A problem in appraisal in which an employee is given the same grade on all dimensions based on a few attributes.
cross-functional team
third-country nationals
halo effect
Landrum-Griffin Act
20. The idea that people with authority are subject to reporting to superiors.
charismatic leader
accountability
halo effect
equal employment opportunity (EEO) laws
21. Law that affects employers with one hundred or more employees and requires the employer to give advance notice of at least sixty days when a plant closing or mass layoff is planned.
Railway Labor Act
Worker Adjustment and Restraining Notification (WARN)
computerized job analysis
aptitude tests
22. An appraisal distributional error where the appraiser gives their employees unusually high or low marks.
process improvement team
error of leniency or strictness
continuous reinforcement
negative reinforcement
23. A problem in evaluation due to being compared to someone previously evaluated.
eustress
whistleblowing
four-fifths rule
contrast effect
24. A group of 6-12 that meet regularly to discuss organizational issues.
quality circle
Civil Rights Act
job specifications
behaviorally anchored rating scale (BARS)
25. Giving something unpleasant for an undesired behavior.
hygiene factors
Health Maintenance Organization (HMO)
recency error
punishment
26. Rewards according to a random number of behaviors. Results in very high performance.
adverse impact
coercive sexual harassment
Medical savings account (MSA)
variable-ratio reinforcement
27. The working conditions - pay - company policies - and interpersonal relationships; they help eliminate job satisfaction - but do not motivate the employee according to the two-factor theory.
team appraisal
customer appraisal
hygiene factors
problem solving appraisal interview
28. An extremely hard goal - but not impossible to reach.
active listening
stretch goal
Equal Employment Opportunity Act
contributory pension plan
29. An appraisal temporal error in which the appraiser inflates the evaluation because of a mutual connection.
Medical savings account (MSA)
locus control
similar to me error
tell and listen appraisal interview
30. Performance appraisal that seeks evaluation from internal and external customers.
customer appraisal
encouraged resignation
Landrum-Griffin Act
results performance appraisal method
31. Sexual remarks or actions not targeted at a specific individual.
host country nationals
360-degree appraisal
fixed-ratio reinforcement
generalized sexual harassment
32. Separation that is typically planned well in advanced - and are well received - celebratory occasions.
non-cash compensation
salary pay
retirement
partial reinforcement
33. Training designed to make people recognize and address their own prejudices.
Employee assistance programs (EAP)
project team
separations
diversity awareness training
34. Binding document with terms or conditions or rules.
recency error
labor agreement
Uniform Guidelines on Employee Selection Procedures
protected classes
35. Rewards according to a specific time interval. Results in average and irregular performance.
Material Safety Data Sheets (MSDS)
conventional moral development
fixed-interval reinforcement
Supplemental unemployment benefits (SUBS)
36. Involves determining the type and number of individuals needed to get the job done.
job analysis
balance sheet approach
postconventional moral development
wage curve
37. 1. Treatment that punishes 2. Orderly behavior in an organization 3. Training that corrects undesirable behavior and develops self control
discipline
employee involvement (EI) groups
job evaluation
pay equity
38. Pay based on skills and increased job knowledge. Also called skilled based or knowledge based pay.
legitimate leadership
competence based pay
360-degree appraisal
virtual team
39. An organization that has generated a list of recommendation for executing an effective diversity initiative.
Society for Human Resource Management
characteristics model
active listening
fair representation
40. Highest level of Maslow's hierarchy. Includes morality - creativity - spontaneity - problem solving - lack of prejudice - and acceptance of facts.
self-actualization
vesting
Employee Retirement Income Security Act (ERISA)
external locus
41. A medical insurance plan that the employer contributes to meet the needs of the individual's medical needs.
Medical savings account (MSA)
Uniformed Services Employment and Reemployment Act
error of leniency or strictness
ethnocentrism
42. Flexible working hours that allow workers to choose start and end times.
customer appraisal
competence based pay
positive reinforcement
flextime
43. Rewards according to random times. Results in moderately high and stable performance.
Wagner Act (National Labor Relations Act)
Walsh-Healy Act
Norris-La Guardia Act
variable-interval reinforcement
44. Job evaluation based on classification of jobs in groups of predetermined wage grades. This is what the federal government uses.
adverse impact
job classification system
Age Discrimination in Employment Act
balance sheet approach
45. Organization of healthcare professionals that provide services on a prepaid basis; seen as lower quality to the employee.
Health Maintenance Organization (HMO)
tell and sell appraisal interview
progressive discipline
Uniform Guidelines on Employee Selection Procedures
46. Belief that things happen due to their own responsibility.
problem solving appraisal interview
authoritarian leadership type
internal locus
tell and listen appraisal interview
47. Highest level of sexual harassment and would result in a punishable act under the law.
succession planning
criminal sexual harassment
McDonnell Douglas Test
coercive leadership
48. Employees that are not from the home or host country.
third-country nationals
silver handshake
values
continuous reinforcement
49. The oldest and simplest job evaluation that is based on grouping the jobs based on their relative worth to one another; can only be used on a small number of jobs.
Employee assistance programs (EAP)
job ranking system
generalized sexual harassment
stress interview
50. Discipline focused on early correcion of employee misconduct. 1. Conference between employee and supervisor. 2. Second conference when solution did not work 3. Decision-making leave (paid leave)
active listening
social needs
human resource information system
positive discipline
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