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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A problem in evaluation due to being compared to someone previously evaluated.
mixed-standard rating scale
contrast effect
fast tracking
punishment
2. A use of motivators to increase satisfaction.
Uniformed Services Employment and Reemployment Act
job enrichment
value-added compensation
hourly pay
3. How an employee perceives his compensation relative to others within the organization.
contributory pension plan
postconventional moral development
training
pay equity
4. Leadership based on the control that management has over rewarding subordinates.
fair representation
job enlargement
reward leadership
strategic planning
5. Threat of power in order to convince someone to engage in sexual activity.
behavioral performance appraisal method
coercive sexual harassment
behavior observation scales (BOS)
ethnorelativism
6. A succession of linked jobs that prepares a worker for advancement to the next job in the chain.
productivity
succession planning
career path
contributory pension plan
7. Rewards according to a random number of behaviors. Results in very high performance.
positive discipline
cash compensation
variable-ratio reinforcement
compressed workweek
8. An interview that places the applicant in a simulated high stress setting to interview the candidate.
laissez-faire leadership type
Wagner Act (National Labor Relations Act)
forced-choice
stress interview
9. Can directly align employees with the organizational goals - with evaluation based on profits - sales - etc.
halo effect
problem solving appraisal interview
business ethics
productivity
10. An integrated knowledge within an organization that sets it out from the competition.
Preferred Provider Organization (PPO)
business ethics
core competencies
Equal Pay Act
11. Pay based on skills and increased job knowledge. Also called skilled based or knowledge based pay.
human resource planning
referent power
trait performance appraisal method
competence based pay
12. The working conditions - pay - company policies - and interpersonal relationships; they help eliminate job satisfaction - but do not motivate the employee according to the two-factor theory.
constructive discharge
charge form
hygiene factors
job evaluation
13. Means that people employed in an organization represent different cultural groups and human qualities.
workforce diversity
restricted policy
Bona Fide Occupational Qualification (BFOQ)
aptitude tests
14. An uncomfortable environment that interferes with job performance.
hostile environment
Equal Pay Act
Uniform Guidelines on Employee Selection Procedures
Clayton Act
15. Method that determines the relative worth of jobs.
job evaluation
noncontributory pension plan
problem solving appraisal interview
EEO-1 Report
16. Advancing to the next level in the minimum time required in the current position.
forced-choice
development
repatriation
fast tracking
17. Rating based on having certain characteristics.
variable-ratio reinforcement
graphic rating scale
charismatic leader
social contract ethical decision
18. A written description of the basic tasks - duties - minimum required experience - and responsibilities required of an employee holding a particular job.
Walsh-Healy Act
job description
preconventional moral development
tell and listen appraisal interview
19. A decision based on the long-term interests of an individual.
charge form
job specifications
internal locus
individualistic ethical decision
20. Developed in response to a majority dominating the workforce.
affirmative action
Equal Employment Opportunity Act
compressed workweek
self-directed team
21. The degree in which an individual believes they have control of their fate.
job ranking system
locus control
McDonnell Douglas Test
reductions-in-force (RIF)
22. The different conditions upon which someone leaves a company; may be voluntary or involuntary.
Fair Labor Standards Act (FLSA)
Taft-Hartley Act (Labor Management Relations Act)
separations
defined contribution plan
23. A step beyond tell and sell; stimulation of growth of the employee by discussing problems - needs - innovations - satisfactions - and dissatisfactions since last appraisal.
charismatic leader
problem solving appraisal interview
diversity awareness training
compressed workweek
24. An situation in which an employer makes work life so difficult for the employee that they have no choice but to resign.
constructive discharge
repatriation
Consolidated Omnibus Budget Reconciliation Act (COBRA)
position analysis questionnaire (PAQ)
25. Federal agencies and government contractors must comply with anti discrimination practices. Created the Office of Federal Contract Compliance Programs (OFCCP) to enforce this.
Executive Order 11246
Uniformed Services Employment and Reemployment Act
transactional leader
tell and listen appraisal interview
26. An appraisal temporal error when the evaluation is based upon the employee's most recent behavior.
conventional moral development
voluntary protection program (VPP)
subordinate appraisal
recency error
27. The first level of moral development - in which people make decisions based on selfish reasons; concerned only with external rewards or punishments. A characteristic of managers with authoritarian and coercive styles.
wage and salary survey
preconventional moral development
hourly pay
piecework pay
28. Quantitative job evaluation that determines the value based on the points assigned to it; uses the point manual.
point system
host country nationals
Davis-Bacon Act
social needs
29. 1963. Amendment to the Fair Labor Standards Act. No discrimination of pay - benefits - or pension based on gender.
Health Insurance Portability and Accountability Act (HIPAA)
Family and Medical Leave Act (FMLA)
Equal Pay Act
cross-functional team
30. Purposeful discrimination.
non-cash compensation
defined benefit plan
disparate treatment
transformational leader
31. Cost of living that measures the average prices of products and services over time.
self-actualization
consumer price index (CPI)
piecework pay
equal employment opportunity (EEO) laws
32. 1926. Required employers to collectively bargain with unions. In 1936 - amended to include airlines.
aptitude tests
pay equity
Railway Labor Act
taskforce team
33. Rewards after a specific number of desired behaviors. Results in high or stable performance.
fixed-ratio reinforcement
postconventional moral development
Uniform Guidelines on Employee Selection Procedures
ego strength
34. Theory Z people - those that have reached the self-actualization phase.
consumer price index (CPI)
Medical savings account (MSA)
trancenders
peer appraisal
35. Includes other employee benefits - such as health insurance - pension contributions - tuition reimbursement - and legal assistance programs.
tell and listen appraisal interview
quid pro quo harassment
non-cash compensation
self-appraisal
36. Test used by courts to assess merits of prima facie case of disparate treatment when lacking evidence - requires plaintiff to show he: 1. belongs to protected group -2. has applied and is qualified - 3. was rejected despite qualifications - and 4. th
charge form
alternative resolution procedure (ARD)
conventional moral development
McDonnell Douglas Test
37. An appraisal error involving groups of ratings given to employees.
behavior checklist
salary pay
distributional errors
self-appraisal
38. Highly trained workers that are a group that perform interdependent tasks.
alternative resolution procedure (ARD)
self-directed team
legitimate leadership
conventional moral development
39. Two part-time employees share one full time position.
criminal sexual harassment
OSHA form 300
unstructured interview
job sharing
40. Belief that one culture is superior to another.
ethnocentrism
competence based pay
management by objectives (MBO)
coercive sexual harassment
41. Hiring through searching and evaluating internal job postings and existing employee files.
internal selection
transformational leader
development assignments
behavioral performance appraisal method
42. Evidence suggesting selection precludes members from protected classes.
team appraisal
positive discipline
motivators
restricted policy
43. The survey of the wages paid to employees with similar skill sets in a labor market. The Bureau of Labor Statistics publishes a reliable one.
defined benefit plan
peer appraisal
Health Maintenance Organization (HMO)
wage and salary survey
44. Act that amended age discrimination in employment to include all employee benefits; also provided terminated employees with time to consider group termination or retirement programs and consult an attorney.
Older Workers Benefit Protection Act (OWBPA)
critical incident
process improvement team
Americans with Disabilities Act (ADA)
45. A neutral third party that will make the binding decision between both parties.
Uniform Guidelines on Employee Selection Procedures
arbitrator
positive discipline
Civil Rights Act
46. Separation that is typically planned well in advanced - and are well received - celebratory occasions.
retirement
process improvement team
computerized job analysis
results performance appraisal method
47. Leadership dependent upon one's position within the company.
silver handshake
legitimate leadership
retirement
union steward
48. A pension plan in which only the employer funds pensions.
temporal errors
expatriates
noncontributory pension plan
positive reinforcement
49. Discipline based on corrective measures of increasing degree. Most commonly used. 1. Oral Warning 2. Written Warning 3. Suspension without Pay 4. Discharge
partial reinforcement
culture shock
Family and Medical Leave Act (FMLA)
progressive discipline
50. 1994. Jobs are protected for those that go on short military service.
401(k) savings plan
coercive leadership
Uniformed Services Employment and Reemployment Act
motivators