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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A pension plan in which the main source of retirement funds today - some employers will match contributions to a certain percentage.
401(k) savings plan
social contract ethical decision
whistleblowing
learning organization
2. A decision based on total impartiality.
job simplification
justice ethical decision
discipline
job evaluation
3. Measure the extent which someone has characteristics. Relatively inexpensive - but high potential for errors - and not useful in allocating rewards or promotions.
trait performance appraisal method
cash balance pension plan
error of leniency or strictness
achievement test
4. A leader that clarifies roles - initiates structure - provides rewards - and is considerate of employees; fair - hardworking - and tolerant; emphasizes job-oriented(not personal) needs.
transactional leader
selection
managing workforce diversity
peer appraisal
5. A resignation suggested by the employer to the employee.
encouraged resignation
critical incident
social contract ethical decision
mixed-standard rating scale
6. A leader that has an ability to motivate employees to go beyond expectations; less predictable than transactional and embrace new ideas. Charismatic leaders are visionaries; they try to get others to see a better future and their participation in it.
orientation
point system
culture shock
charismatic leader
7. A communication of strong and weak points of the employee's performance - and then in which the employee responds with his feelings about the appraisal.
tell and listen appraisal interview
temporal errors
retirement
project team
8. A succession of linked jobs that prepares a worker for advancement to the next job in the chain.
reward leadership
career path
balance sheet approach
cash balance pension plan
9. RIF that include some type of severance pay and extension of benefits for a predetermined period of time.
recency error
halo effect
hot-stove approach
voluntary reduction
10. Performance appraisal done by fellow employees - usually combined by the manager into a single profile for use. May be the most accurate - but not used due to popularity copntests.
peer appraisal
distributional errors
wage and salary survey
401(k) savings plan
11. The different conditions upon which someone leaves a company; may be voluntary or involuntary.
encouraged resignation
culture shock
fixed-interval reinforcement
separations
12. The need for achievement - recognition - responsibility - and growth; they both eliminate job dissatisfaction and stimulate motivation.
motivators
defined contribution plan
ethnocentrism
hostile environment
13. Union must represent union and nonunion members equally.
fair representation
involuntary reduction
silver handshake
variable-ratio reinforcement
14. Giving something unpleasant for an undesired behavior.
strategic planning
physiological needs
aptitude tests
punishment
15. A leader who motivates people to transcend their personal interests for the good of the group; characterized by the ability to bring innovation.
transformational leader
taskforce team
Uniform Guidelines on Employee Selection Procedures
behavior checklist
16. Measures the frequency of observed behavior.
conventional moral development
internal selection
factor comparison system
behavior observation scales (BOS)
17. Theory Z people - those that have reached the self-actualization phase.
trancenders
Immigration Reform and Control Act
compressed workweek
Civil Rights Act
18. A decision based on the long-term interests of an individual.
individualistic ethical decision
temporal errors
contrast error
Employee assistance programs (EAP)
19. Requires the rater to choose from statements that best describe the employee's output.
forced-choice
vertical career path
unencouraged resignation
factor comparison system
20. Employment at home while communicating with the workplace by phone or fax or modem
telecommuting
host country nationals
similar to me error
broadbanding
21. The ability to influence people to achieve goals for the organization.
silver handshake
leadership
training
job simplification
22. A code of moral principles and values that govern organizational behavior.
business ethics
negative reinforcement
productivity
pay grades
23. Not reporting to work.
arbitrator
critical incident method
absenteeism
project team
24. Highest level of sexual harassment and would result in a punishable act under the law.
pay for performance standard
behaviorally anchored rating scale (BARS)
criminal sexual harassment
authorization card
25. 1974. Main federal legislation responsible for controlling employee benefit and retirement plans.
Employee Retirement Income Security Act (ERISA)
Pregnancy Discrimination Act
charismatic leader
self-actualization
26. Harassment based on employment decisions; an economic or position consequence for noncompliance.
Health Maintenance Organization (HMO)
vertical career path
quid pro quo harassment
taskforce team
27. 1970. A law passed to attempt to reduce workplace injuries and illnesses. It's general area of responsibility are: 1.General Industry 2. Maritime 3. Construction 4. Agriculture
Occupational Safety and Health Act (OSHA)
Equal Pay Act
balanced scorecard (BSC)
laissez-faire leadership type
28. A trait method that requires the rater to describe the employee's performance in a statement.; fairly subjective and reliant on the manager's ability to write effective statements.
cash compensation
essay
Davis-Bacon Act
accountability
29. A group of 6-12 that meet regularly to discuss organizational issues.
characteristics model
quality circle
moral rights ethical decision
factor comparison system
30. Withdrawal of a reward.
Health Insurance Portability and Accountability Act (HIPAA)
halo effect
safety needs
extinction
31. Group specifically to provide a new product or service.
continuous reinforcement
project team
employee involvement (EI) groups
point system
32. A step beyond tell and sell; stimulation of growth of the employee by discussing problems - needs - innovations - satisfactions - and dissatisfactions since last appraisal.
telecommuting
problem solving appraisal interview
Uniform Guidelines on Employee Selection Procedures
job enrichment
33. Evaluating self - considering one's own strengths and weaknesses. Best used for developmental purposes.
justice ethical decision
democratic leadership type
Consolidated Omnibus Budget Reconciliation Act (COBRA)
self-appraisal
34. Pay by the hour.
unstructured interview
hourly pay
Employee assistance programs (EAP)
charge form
35. A pension plan in which amount of benefits are based on how much is in their account at time of retirement.
progressive discipline
job analysis
defined contribution plan
retirement
36. A report companies with 100 or more employees must fill out annually to determine workforce composition.
flextime
EEO-1 Report
host country nationals
cash balance pension plan
37. Threat of power in order to convince someone to engage in sexual activity.
learning organization
aptitude tests
telecommuting
coercive sexual harassment
38. Voluntary or involuntary reductions in labor.
reductions-in-force (RIF)
Equal Pay Act
behaviorally anchored rating scale (BARS)
productivity
39. Pay is the same each pay period regardless of hours worked.
legitimate leadership
job analysis
extinction
salary pay
40. An appraisal distributional error where the appraiser gives their employees unusually high or low marks.
variable-ratio reinforcement
expert power
transformational leader
error of leniency or strictness
41. Means that people employed in an organization represent different cultural groups and human qualities.
workforce diversity
unstructured interview
error of central tendency
aptitude tests
42. The first level of moral development - in which people make decisions based on selfish reasons; concerned only with external rewards or punishments. A characteristic of managers with authoritarian and coercive styles.
point system
expatriates
preconventional moral development
error of leniency or strictness
43. Evaluation based on factor-by-factor of development and comparison. Comparison against key jobs within the organization.
unencouraged resignation
factor comparison system
democratic leadership type
job classification system
44. The third level of moral development in which people make decisions based on internalized principles - beliefs - and values. A characteristic of managers that encourage to think for themselves and engage in moral reasoning.
social contract ethical decision
postconventional moral development
cash balance pension plan
retirement
45. Highly trained workers that are a group that perform interdependent tasks.
job rotation
self-directed team
behavioral performance appraisal method
managing workforce diversity
46. Cost of living that measures the average prices of products and services over time.
consumer price index (CPI)
ethnorelativism
positive discipline
Americans with Disabilities Act (ADA)
47. 1963. Amendment to the Fair Labor Standards Act. No discrimination of pay - benefits - or pension based on gender.
physiological needs
workforce diversity
Equal Pay Act
cross-functional team
48. Teaching short-term skills. May be 'on-the-job' or 'off-the-job'.
training
criminal sexual harassment
Bona Fide Occupational Qualification (BFOQ)
competence based pay
49. A flexible benefit plan for the employee - letting them choose the benefits best suited to their personal needs and situation.
cash balance pension plan
Taft-Hartley Act (Labor Management Relations Act)
cafeteria plans
contributory pension plan
50. 1990. Employers cannot discriminate against people with physical or mental capabilities - and must make reasonable accommodations for people with disabilities or religious preferences.
achievement test
partial reinforcement
pluralism
Americans with Disabilities Act (ADA)