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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A pension plan in which both employer and employee fund pensions.
contributory pension plan
whistleblowing
retirement
four-fifths rule
2. Union must represent union and nonunion members equally.
defined contribution plan
charismatic leader
fair representation
disparate treatment
3. A resignation in which an employee chooses to resign without provocation from the employer.
servant leader
unencouraged resignation
safety needs
four-fifths rule
4. Characterized by dictatorship that dismisses input from team members; decides the term of tasks and who will perform the work to be done.
achievement test
authoritarian leadership type
self-actualization
cross-functional team
5. Test that measure what a person can do right now.
internal locus
development assignments
achievement test
401(k) savings plan
6. Services provided for workers to deal with problems that interfere with how they do their jobs.
ego strength
behavior observation scales (BOS)
involuntary reduction
Employee assistance programs (EAP)
7. Can directly align employees with the organizational goals - with evaluation based on profits - sales - etc.
behaviorally anchored rating scale (BARS)
core competencies
human resource planning
productivity
8. A problem in appraisal in which an employee is given the same grade on all dimensions based on a few attributes.
distributional errors
halo effect
social needs
Supplemental unemployment benefits (SUBS)
9. Removal of something unpleasant for desire behavior.
characteristics model
negative reinforcement
flextime
unstructured interview
10. The number of days in the work week is shortened and the hours per day are longer.
expert power
affirmative action
compressed workweek
360-degree appraisal
11. A problem in evaluation due to being compared to someone previously evaluated.
union steward
Taft-Hartley Act (Labor Management Relations Act)
contrast effect
generalized sexual harassment
12. Harmful stress that accompanies a feeling of insecurity.
Health Maintenance Organization (HMO)
productivity
generalized sexual harassment
distress
13. A leader who works to fulfill subordinates' needs and goals as well as to achieve the organization's larger mission; the needs of others are placed above the leader's own needs.
Walsh-Healy Act
position analysis questionnaire (PAQ)
Supplemental unemployment benefits (SUBS)
servant leader
14. Reward given for desired behavior.
forced-choice
temporal errors
positive reinforcement
peer appraisal
15. A group of 6-12 that meet regularly to discuss organizational issues.
laissez-faire leadership type
quality circle
restricted policy
fixed-ratio reinforcement
16. Training designed to make people recognize and address their own prejudices.
burnout
Wagner Act (National Labor Relations Act)
accountability
diversity awareness training
17. A personal disorientation when experiencing an unfamiliar way of life.
functional job analysis (FJA)
culture shock
reward leadership
active listening
18. Giving something unpleasant for an undesired behavior.
job analysis
value-added compensation
punishment
Consolidated Omnibus Budget Reconciliation Act (COBRA)
19. Measure the extent which someone has characteristics. Relatively inexpensive - but high potential for errors - and not useful in allocating rewards or promotions.
360-degree appraisal
continuous reinforcement
learning organization
trait performance appraisal method
20. The need for achievement - recognition - responsibility - and growth; they both eliminate job dissatisfaction and stimulate motivation.
job enlargement
punishment
behavior checklist
motivators
21. Teaching long-term skills.
development
McDonnell Douglas Test
constructive discharge
Health Insurance Portability and Accountability Act (HIPAA)
22. Bottom level of Maslow's hierarchy. Includes shelter - food - sleep - breaks - and compensation.
succession planning
physiological needs
wage curve
equal employment opportunity (EEO) laws
23. The knowledge - skills - and abilities required for the job.
job specifications
servant leader
stretch goal
taskforce team
24. Collapses traditional salary grades into a few wide bands and helps eliminate obsession with grades and gives management an enhanced ability to reward on performance.
conventional moral development
equal employment opportunity (EEO) laws
justice ethical decision
broadbanding
25. A method of moving the employee to different jobs for variety - designed to prevent boredom of repetitive tasks.
burnout
behaviorally anchored rating scale (BARS)
job rotation
referent power
26. Different types of employee complaint resolution procedures.
inappropriate sexual harassment
alternative resolution procedure (ARD)
involuntary reduction
job analysis
27. Method that determines the relative worth of jobs.
Civil Rights Act
Uniform Guidelines on Employee Selection Procedures
equal employment opportunity (EEO) laws
job evaluation
28. Measures the frequency of observed behavior.
job classification system
behavior observation scales (BOS)
criminal sexual harassment
cross-functional team
29. The working conditions - pay - company policies - and interpersonal relationships; they help eliminate job satisfaction - but do not motivate the employee according to the two-factor theory.
orientation
labor agreement
hygiene factors
progressive discipline
30. Identifies the actions that should or should not be seen on the job - used mainly for developmental feedback..
telecommuting
trancenders
behavioral performance appraisal method
training
31. Documents that contain the main information about hazardous material.
union steward
strategic planning
Preferred Provider Organization (PPO)
Material Safety Data Sheets (MSDS)
32. The idea that people with authority are subject to reporting to superiors.
disparate treatment
Clayton Act
error of central tendency
accountability
33. Compensation useful in advancing organizational goals.
retirement
value-added compensation
absenteeism
self-appraisal
34. Only suitable defense against discrimination; postulates that age - religion - sex - or nationality is an actual qualification for the job. It does NOT cover race or color.
results performance appraisal method
Walsh-Healy Act
Bona Fide Occupational Qualification (BFOQ)
individualistic ethical decision
35. Employment at home while communicating with the workplace by phone or fax or modem
position analysis questionnaire (PAQ)
self-directed team
telecommuting
quid pro quo harassment
36. An interview based on a set group of questions so to be compared answers across all candidates. Questions are asked based on job knowledge - job simulation - situational - and work willingness.
selection
error of central tendency
salary pay
structured interview
37. Groups of jobs within a class that are paid the same. Used by the federal government.
burnout
quality circle
values
pay grades
38. The curve in the scattergram that identifies the worth of jobs and wages.
wage curve
error of leniency or strictness
value-added compensation
job description
39. Sexual harassment that is nonthreatening - but causes co-worker discomfort.
inappropriate sexual harassment
job classification system
value-added compensation
affirmative action
40. Teaching short-term skills. May be 'on-the-job' or 'off-the-job'.
job ranking system
training
ego strength
mixed-standard rating scale
41. The different conditions upon which someone leaves a company; may be voluntary or involuntary.
union steward
compressed workweek
separations
variable-ratio reinforcement
42. Hiring through searching and evaluating internal job postings and existing employee files.
generalized sexual harassment
alternative resolution procedure (ARD)
Uniform Guidelines on Employee Selection Procedures
internal selection
43. 1990. Employers cannot discriminate against people with physical or mental capabilities - and must make reasonable accommodations for people with disabilities or religious preferences.
noncontributory pension plan
self-appraisal
adverse impact
Americans with Disabilities Act (ADA)
44. To discipline by being effective - consistent - and applied to all equally. 1. Documentation of Misconduct 2. Investigative Interview 3. Application of Discipline
hot-stove approach
diversity awareness training
Uniform Guidelines on Employee Selection Procedures
manager/supervisor appraisal
45. Method of performance measurement based on managers' records of specific examples of the employee acting in ways that are either effective or ineffective.
Uniformed Services Employment and Reemployment Act
managing workforce diversity
critical incident method
tell and listen appraisal interview
46. An attempt by the employer to alter the behavior of the employee by persuasion and motivational incentives.
tell and sell appraisal interview
burnout
expatriates
internal locus
47. Involves determining the type and number of individuals needed to get the job done.
accountability
temporal errors
hostile environment
job analysis
48. A decision based on existing norms.
involuntary reduction
behaviorally anchored rating scale (BARS)
social contract ethical decision
business ethics
49. A pension plan in which the employer contributes percentage of employer pay to an account that earns interest. When the employee leaves - the amount is rolled up into an individual retirement account (IRA).
Uniform Guidelines on Employee Selection Procedures
skill-based pay
cash balance pension plan
unstructured interview
50. An interview that may have no format at all or have open ended questions - but makes it difficult to compare candidates.
unstructured interview
affirmative action
reward leadership
structured interview