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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A process to make the job more complex to improve the level of boredom of an oversimplified job.
Wagner Act (National Labor Relations Act)
restricted policy
human resource information system
job enlargement
2. Measures what a person is capable of learning.
aptitude tests
essay
factor comparison system
error of leniency or strictness
3. Separation that is typically planned well in advanced - and are well received - celebratory occasions.
trait performance appraisal method
retirement
Pregnancy Discrimination Act
reductions-in-force (RIF)
4. 1926. Required employers to collectively bargain with unions. In 1936 - amended to include airlines.
absenteeism
external locus
taskforce team
Railway Labor Act
5. Pay by the hour.
management by objectives (MBO)
involuntary reduction
transactional leader
hourly pay
6. The matching of people with future vacancies.
Fair Labor Standards Act (FLSA)
human resource planning
protected classes
Supplemental unemployment benefits (SUBS)
7. Voluntary or involuntary reductions in labor.
hourly pay
Uniform Guidelines on Employee Selection Procedures
generalized sexual harassment
reductions-in-force (RIF)
8. Belief that things happen due to luck or chance.
piecework pay
external locus
workforce diversity
positive discipline
9. Breeds mistrust in the workplace; fairly excepted practice in private industry.
democratic leadership type
pay secrecy
Society for Human Resource Management
extinction
10. Pay based on skills and increased job knowledge. Also called skilled based or knowledge based pay.
cross-functional team
protected classes
McDonnell Douglas Test
competence based pay
11. How an employee perceives his compensation relative to others within the organization.
union steward
ethnocentrism
pay equity
safety needs
12. An appraisal error based on biases of how the information is selected - evaluated - or organized.
Uniform Guidelines on Employee Selection Procedures
managing workforce diversity
temporal errors
behavior observation scales (BOS)
13. Harassment based on employment decisions; an economic or position consequence for noncompliance.
Long-term disability (LTD) insurance
charge form
quid pro quo harassment
ego strength
14. Seeking to minimize ethnocentrism and moving toward pluralism and ethnorelativism.
adverse impact
managing workforce diversity
restricted policy
four-fifths rule
15. Accommodation of several cultures.
pluralism
variable-interval reinforcement
criminal sexual harassment
cafeteria plans
16. Group of healthcare providers that guarantee lower healthcare costs to the employer; seen as a higher quality to the employee.
trancenders
achievement test
fixed-interval reinforcement
Preferred Provider Organization (PPO)
17. A communication of strong and weak points of the employee's performance - and then in which the employee responds with his feelings about the appraisal.
tell and listen appraisal interview
Long-term disability (LTD) insurance
human resource planning
unencouraged resignation
18. Understanding the duties of the job.
401(k) savings plan
informal factors
job analysis
encouraged resignation
19. A resignation suggested by the employer to the employee.
strategic planning
problem solving appraisal interview
encouraged resignation
alternative resolution procedure (ARD)
20. Rewards according to random times. Results in moderately high and stable performance.
learning organization
positive reinforcement
coercive sexual harassment
variable-interval reinforcement
21. An integrated knowledge within an organization that sets it out from the competition.
coercive leadership
fixed-ratio reinforcement
core competencies
piecework pay
22. Groups of employees who meet to resolve problems and improve the organization.
characteristics model
employee involvement (EI) groups
project team
temporal errors
23. Cost of living that measures the average prices of products and services over time.
structured interview
contrast effect
piecework pay
consumer price index (CPI)
24. Long-term(5 years +) planning reserved for the highest levels of management.
point system
strategic planning
distributional errors
Railway Labor Act
25. Various software programs that write job description and specifications based on job analysis.
structured interview
computerized job analysis
authoritarian leadership type
pay equity
26. The rater checks statements on a list that he believes are characteristic of the employee.
behavior checklist
wage and salary survey
trancenders
Preferred Provider Organization (PPO)
27. Act that amended age discrimination in employment to include all employee benefits; also provided terminated employees with time to consider group termination or retirement programs and consult an attorney.
Employee assistance programs (EAP)
coercive leadership
Older Workers Benefit Protection Act (OWBPA)
balanced scorecard (BSC)
28. A pension plan in which both employer and employee fund pensions.
contributory pension plan
behaviorally anchored rating scale (BARS)
salary pay
burnout
29. Positive stress that makes some strive to accomplish something.
eustress
ethnorelativism
trancenders
self-directed team
30. Federal agencies and government contractors must comply with anti discrimination practices. Created the Office of Federal Contract Compliance Programs (OFCCP) to enforce this.
Older Workers Benefit Protection Act (OWBPA)
computerized job analysis
Equal Employment Opportunity Act
Executive Order 11246
31. Power derived from the degree in which one is admired and people want to emulate them.
job analysis
referent power
charismatic leader
defined benefit plan
32. The knowledge - skills - and abilities required for the job.
justice ethical decision
project team
customer appraisal
job specifications
33. Payment rates above the pay range.
essay
transformational leader
red circle rates
competence based pay
34. Helps manager translate measurement framework from strategic to operational goals.
alternative resolution procedure (ARD)
negative reinforcement
balanced scorecard (BSC)
Uniform Guidelines on Employee Selection Procedures
35. An appraisal distributional error where the rater is reluctant to give high or low marks.
protected classes
Americans with Disabilities Act (ADA)
error of central tendency
negative reinforcement
36. Encourages teamwork and knowledge transfer among employees.
development assignments
quality circle
critical incident
position analysis questionnaire (PAQ)
37. An employer-created fund for laid off employees to draw from on top of unemployment benefits.
managing workforce diversity
Supplemental unemployment benefits (SUBS)
solicitation sexual harassment
team appraisal
38. The curve in the scattergram that identifies the worth of jobs and wages.
wage curve
Uniform Guidelines on Employee Selection Procedures
job sharing
silver handshake
39. Group specifically to provide a new product or service.
peer appraisal
voluntary protection program (VPP)
wage curve
project team
40. A trait method that requires the rater to describe the employee's performance in a statement.; fairly subjective and reliant on the manager's ability to write effective statements.
broadbanding
contributory pension plan
subordinate appraisal
essay
41. The third level of moral development in which people make decisions based on internalized principles - beliefs - and values. A characteristic of managers that encourage to think for themselves and engage in moral reasoning.
training
postconventional moral development
Taft-Hartley Act (Labor Management Relations Act)
active listening
42. Two part-time employees share one full time position.
job sharing
pluralism
McDonnell Douglas Test
OSHA form 300
43. Advancing to the next level in the minimum time required in the current position.
consumer price index (CPI)
Wagner Act (National Labor Relations Act)
fast tracking
four-fifths rule
44. A neutral third party that will make the binding decision between both parties.
skill-based pay
variable-ratio reinforcement
arbitrator
pay equity
45. A problem in appraisal in which an employee is given the same grade on all dimensions based on a few attributes.
authorization card
motivators
halo effect
red circle rates
46. A time when the individual stops advancing before reaching the next highest level. It is not necessarily a failed effort because not everyone is promoted to the top position and many common career paths are not designed to lead to the top.
career plateauing
telecommuting
peer appraisal
utilitarian ethical decision
47. Diversity as a result of acquisitions and mergers - which is a forced diversification of the workplace.
adverse impact
job sharing
strategic diversity management
hygiene factors
48. Compensation useful in advancing organizational goals.
values
peer appraisal
value-added compensation
critical incident method
49. Employees that are not from the home or host country.
third-country nationals
variable-ratio reinforcement
justice ethical decision
subordinate appraisal
50. Statement authorizing union to act as their representative.
silver handshake
voluntary reduction
flextime
authorization card