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DSST Human Resource Management
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Subjects
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dsst
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business-skills
Instructions:
Answer 50 questions in 15 minutes.
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study here
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Performance appraisal that recognizes team accomplishement instead of individual performance - used by companies with a strong total quality management (TQM) emphasis.
point system
hot-stove approach
job rotation
team appraisal
2. Pay based on skills and increased job knowledge. Also called skilled based or knowledge based pay.
restricted policy
training
competence based pay
critical incident method
3. Focus on the employee's achievements; less subjective - acceptable for employees and supervisors - link individual performance with organizational goals - encourage goal setting - and are good for reward and promotion decisions. However - time consum
charismatic leader
Preferred Provider Organization (PPO)
results performance appraisal method
self-appraisal
4. 1990. Employers cannot discriminate against people with physical or mental capabilities - and must make reasonable accommodations for people with disabilities or religious preferences.
Landrum-Griffin Act
Americans with Disabilities Act (ADA)
continuous reinforcement
Age Discrimination in Employment Act
5. Home country nationals that are employees who live and work in a different country than their own.
strategic planning
consumer price index (CPI)
social contract ethical decision
expatriates
6. An extremely hard goal - but not impossible to reach.
stretch goal
variable-interval reinforcement
job classification system
authorization card
7. Group assigned with improving quality.
behaviorally anchored rating scale (BARS)
adverse impact
authorization card
process improvement team
8. Group of healthcare providers that guarantee lower healthcare costs to the employer; seen as a higher quality to the employee.
defined benefit plan
Preferred Provider Organization (PPO)
peer appraisal
productivity
9. Various software programs that write job description and specifications based on job analysis.
self-appraisal
results performance appraisal method
servant leader
computerized job analysis
10. The matching of people with future vacancies.
behaviorally anchored rating scale (BARS)
positive discipline
human resource planning
factor comparison system
11. An organization that is participatory in problem solving - improving - and increasing capabilities.
fixed-ratio reinforcement
critical incident
learning organization
union steward
12. Idea that all cultures are inherently equal.
motivators
forced-choice
labor agreement
ethnorelativism
13. Removal of something unpleasant for desire behavior.
problem solving appraisal interview
accountability
arbitrator
negative reinforcement
14. The first level of moral development - in which people make decisions based on selfish reasons; concerned only with external rewards or punishments. A characteristic of managers with authoritarian and coercive styles.
laissez-faire leadership type
learning organization
preconventional moral development
flextime
15. The degree in which an individual believes they have control of their fate.
fixed-ratio reinforcement
mixed-standard rating scale
contrast effect
locus control
16. A procedural document designed by the federal government to assist in hiring - promotion - transfer - demotion - dismissal - and referrals.
Uniform Guidelines on Employee Selection Procedures
Health Maintenance Organization (HMO)
competence based pay
internal selection
17. Means that people employed in an organization represent different cultural groups and human qualities.
workforce diversity
tell and listen appraisal interview
resignation
extinction
18. The act of returning to the country of origin after an international assignement.
protected classes
eustress
repatriation
external locus
19. A leader that has an ability to motivate employees to go beyond expectations; less predictable than transactional and embrace new ideas. Charismatic leaders are visionaries; they try to get others to see a better future and their participation in it.
charismatic leader
repatriation
development assignments
adverse impact
20. The different conditions upon which someone leaves a company; may be voluntary or involuntary.
forced-choice
separations
restricted policy
error of leniency or strictness
21. The third level of moral development in which people make decisions based on internalized principles - beliefs - and values. A characteristic of managers that encourage to think for themselves and engage in moral reasoning.
postconventional moral development
justice ethical decision
culture shock
distributional errors
22. Belief that things happen due to their own responsibility.
job ranking system
internal locus
ethnocentrism
reward leadership
23. Helps manager translate measurement framework from strategic to operational goals.
pay grades
balanced scorecard (BSC)
expert power
generalized sexual harassment
24. A pension plan in which only the employer funds pensions.
piecework pay
process improvement team
transformational leader
noncontributory pension plan
25. Performance appraisal by an employee of their superior. Usually evaluates on leadership - oral communication - delegation of authority - coordination of team efforts - and interest in subordinates.
job simplification
subordinate appraisal
job evaluation
self-appraisal
26. An situation in which an employer makes work life so difficult for the employee that they have no choice but to resign.
constructive discharge
recruiting
charge form
EEO-1 Report
27. RIF that is composed of lay-offs - either across the board or through company reorganization that result in fewer available positions.
involuntary reduction
absenteeism
graphic rating scale
continuous reinforcement
28. Fourth level of Maslow's hierarchy. Includes self-esteem - confidence - achievement - respect of and by others.
esteem needs
Bona Fide Occupational Qualification (BFOQ)
OSHA form 300
tell and listen appraisal interview
29. RIF that include some type of severance pay and extension of benefits for a predetermined period of time.
extinction
horizontal career path
voluntary reduction
generalized sexual harassment
30. An organization that has generated a list of recommendation for executing an effective diversity initiative.
separations
Society for Human Resource Management
self-appraisal
job analysis
31. 1994. Jobs are protected for those that go on short military service.
career plateauing
individualistic ethical decision
Uniformed Services Employment and Reemployment Act
culture shock
32. Sexual harassment that is nonthreatening - but causes co-worker discomfort.
postconventional moral development
compressed workweek
Uniform Guidelines on Employee Selection Procedures
inappropriate sexual harassment
33. The need for achievement - recognition - responsibility - and growth; they both eliminate job dissatisfaction and stimulate motivation.
servant leader
motivators
Executive Order 11246
Wagner Act (National Labor Relations Act)
34. Official discrimination complaint to Equal Employment Opportunity Commission (EEOC) - filled by employee.
similar to me error
charge form
defined benefit plan
cafeteria plans
35. Job evaluation based on classification of jobs in groups of predetermined wage grades. This is what the federal government uses.
Preferred Provider Organization (PPO)
Society for Human Resource Management
job classification system
progressive discipline
36. 1936. Responsible for prevailing minimum wage in a locality. Regular working hours identified as 8 per day and 40 per week; and time and a half for additional; no employment for convicts and children.
accountability
diversity awareness training
Walsh-Healy Act
encouraged resignation
37. Identifies the actions that should or should not be seen on the job - used mainly for developmental feedback..
charge form
career path
behavioral performance appraisal method
piecework pay
38. Selection of the minority is less than 80 percent of the time - used as a rule of thumb in determining adverse impact.
job enrichment
protected classes
Medical savings account (MSA)
four-fifths rule
39. Voluntary or involuntary reductions in labor.
reductions-in-force (RIF)
error of leniency or strictness
active listening
position analysis questionnaire (PAQ)
40. Pay is the same each pay period regardless of hours worked.
contributory pension plan
defined benefit plan
point system
salary pay
41. When twelve months have been worked at an employer with health insurance - a worker can transfer to another employer with no regard to preexisting conditions.
cash compensation
critical incident method
Health Insurance Portability and Accountability Act (HIPAA)
authoritarian leadership type
42. A career path that is hiearchical in nature and consists of interdependent sequential jobs.
results performance appraisal method
vertical career path
strategic planning
silver handshake
43. Organization of healthcare professionals that provide services on a prepaid basis; seen as lower quality to the employee.
separations
taskforce team
Health Maintenance Organization (HMO)
pay grades
44. Groups of jobs within a class that are paid the same. Used by the federal government.
noncontributory pension plan
behavioral performance appraisal method
salary pay
pay grades
45. The number of days in the work week is shortened and the hours per day are longer.
compressed workweek
business ethics
Health Insurance Portability and Accountability Act (HIPAA)
partial reinforcement
46. A pay attached to acquiring new knowledge or skills.
skill-based pay
job enlargement
culture shock
constructive discharge
47. Employees that are not from the home or host country.
job evaluation
Long-term disability (LTD) insurance
third-country nationals
eustress
48. Host country natives that are employees. Usually is shifted to because it is cheaper - gives a good impression on locals - and no adjustment to culture.
pay for performance standard
host country nationals
motivators
skill-based pay
49. An intent to resign from a company that is typically expressed in written communication to the employee's manager.
social contract ethical decision
Railway Labor Act
Supplemental unemployment benefits (SUBS)
resignation
50. Leadership based on the control that management has over punishing subordinates.
charismatic leader
coercive leadership
process improvement team
vesting
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