SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Highest level of sexual harassment and would result in a punishable act under the law.
criminal sexual harassment
taskforce team
separations
legitimate leadership
2. Includes hourly wages - salaries - and bonuses.
job analysis
adverse impact
cash compensation
career path
3. The survey of the wages paid to employees with similar skill sets in a labor market. The Bureau of Labor Statistics publishes a reliable one.
repatriation
wage and salary survey
trait performance appraisal method
development assignments
4. Seeking to minimize ethnocentrism and moving toward pluralism and ethnorelativism.
arbitrator
managing workforce diversity
Employee assistance programs (EAP)
human resource information system
5. 1990. Employers cannot discriminate against people with physical or mental capabilities - and must make reasonable accommodations for people with disabilities or religious preferences.
Americans with Disabilities Act (ADA)
Long-term disability (LTD) insurance
401(k) savings plan
human resource planning
6. Training designed to make people recognize and address their own prejudices.
core competencies
customer appraisal
diversity awareness training
job ranking system
7. Method of performance measurement based on managers' records of specific examples of the employee acting in ways that are either effective or ineffective.
problem solving appraisal interview
unstructured interview
critical incident method
human resource planning
8. Harmful stress that accompanies a feeling of insecurity.
protected classes
training
distress
management by objectives (MBO)
9. Hiring through searching and evaluating internal job postings and existing employee files.
skill-based pay
locus control
internal selection
Society for Human Resource Management
10. Giving something unpleasant for an undesired behavior.
Uniform Guidelines on Employee Selection Procedures
punishment
host country nationals
reward leadership
11. A communication of strong and weak points of the employee's performance - and then in which the employee responds with his feelings about the appraisal.
defined contribution plan
tell and listen appraisal interview
third-country nationals
Family and Medical Leave Act (FMLA)
12. An organization that is participatory in problem solving - improving - and increasing capabilities.
labor agreement
extinction
values
learning organization
13. A group with mix of specialists that are assigned rather than voluntary membership.
transactional leader
protected classes
cross-functional team
employee involvement (EI) groups
14. Developed in response to a majority dominating the workforce.
project team
affirmative action
voluntary protection program (VPP)
job ranking system
15. Threat of power in order to convince someone to engage in sexual activity.
coercive sexual harassment
active listening
continuous reinforcement
encouraged resignation
16. Guarantee of benefits - especially in pension plans.
affirmative action
ethnocentrism
vesting
manager/supervisor appraisal
17. Rates performance of employee achievement of goals set by manager and the employee.
Fair Labor Standards Act (FLSA)
tell and listen appraisal interview
management by objectives (MBO)
esteem needs
18. A neutral third party that will make the binding decision between both parties.
pay for performance standard
arbitrator
alternative resolution procedure (ARD)
development
19. 1935. Referred to as the Magna Carta of Labor. Guarantees the right to form labor movements.
cash compensation
quality circle
Wagner Act (National Labor Relations Act)
job evaluation
20. 1. Treatment that punishes 2. Orderly behavior in an organization 3. Training that corrects undesirable behavior and develops self control
discipline
pay for performance standard
fast tracking
transactional leader
21. A method of moving the employee to different jobs for variety - designed to prevent boredom of repetitive tasks.
inappropriate sexual harassment
vesting
Health Insurance Portability and Accountability Act (HIPAA)
job rotation
22. Right for an employer to terminate an employee for no reason and for the employee to resign for the same.
Health Maintenance Organization (HMO)
leadership
laissez-faire leadership type
employment-at-will
23. Systems that provide data for Human Resource control and decision making.
separations
business ethics
virtual team
human resource information system
24. An appraisal distributional error where the appraiser gives their employees unusually high or low marks.
error of leniency or strictness
whistleblowing
consumer price index (CPI)
fixed-interval reinforcement
25. Different types of employee complaint resolution procedures.
alternative resolution procedure (ARD)
arbitrator
Family and Medical Leave Act (FMLA)
eustress
26. The knowledge - skills - and abilities required for the job.
Railway Labor Act
job specifications
Equal Employment Opportunity Act
career path
27. Selection of the minority is less than 80 percent of the time - used as a rule of thumb in determining adverse impact.
expert power
defined contribution plan
four-fifths rule
democratic leadership type
28. Not reporting to work.
customer appraisal
essay
absenteeism
social contract ethical decision
29. Team formed to solve a major organizational issue.
learning organization
Executive Order 11246
taskforce team
distributional errors
30. 1978. No discrimination based on pregnancy - childbirth - and related conditions.
self-appraisal
Pregnancy Discrimination Act
discipline
silver handshake
31. An appraisal temporal error when the evaluation is based upon the employee's most recent behavior.
value-added compensation
safety needs
host country nationals
recency error
32. Belief that things happen due to their own responsibility.
job evaluation
internal locus
social contract ethical decision
authorization card
33. A resignation in which an employee chooses to resign without provocation from the employer.
Health Maintenance Organization (HMO)
unencouraged resignation
servant leader
whistleblowing
34. Insurance that pays for nursing homes and medical-related costs to old age and illness.
Long-term disability (LTD) insurance
pay secrecy
learning organization
balanced scorecard (BSC)
35. Rating based on having certain characteristics.
graphic rating scale
burnout
active listening
retirement
36. The matching of people with future vacancies.
human resource planning
Uniform Guidelines on Employee Selection Procedures
job enlargement
disparate treatment
37. Minorities in the workplace.
protected classes
constructive discharge
manager/supervisor appraisal
taskforce team
38. When twelve months have been worked at an employer with health insurance - a worker can transfer to another employer with no regard to preexisting conditions.
401(k) savings plan
career path
Health Insurance Portability and Accountability Act (HIPAA)
negative reinforcement
39. Belief that one culture is superior to another.
ethnocentrism
business ethics
individualistic ethical decision
safety needs
40. 1931. Required federal contracts for construction to specify minimum wage for workers.
voluntary protection program (VPP)
graphic rating scale
quality circle
Davis-Bacon Act
41. Focus on the employee's achievements; less subjective - acceptable for employees and supervisors - link individual performance with organizational goals - encourage goal setting - and are good for reward and promotion decisions. However - time consum
union steward
selection
results performance appraisal method
error of central tendency
42. Test used by courts to assess merits of prima facie case of disparate treatment when lacking evidence - requires plaintiff to show he: 1. belongs to protected group -2. has applied and is qualified - 3. was rejected despite qualifications - and 4. th
McDonnell Douglas Test
utilitarian ethical decision
pay grades
variable-ratio reinforcement
43. Group specifically to provide a new product or service.
project team
quality circle
criminal sexual harassment
Immigration Reform and Control Act
44. 1972. Extended Civil Rights Title VII to government workers.
job specifications
Long-term disability (LTD) insurance
job analysis
Equal Employment Opportunity Act
45. Groups of employees who meet to resolve problems and improve the organization.
voluntary reduction
employee involvement (EI) groups
productivity
peer appraisal
46. Causes loss of productivity - frustration - or depression.
burnout
inappropriate sexual harassment
Walsh-Healy Act
wage and salary survey
47. An situation in which an employer makes work life so difficult for the employee that they have no choice but to resign.
constructive discharge
ego strength
retirement
self-actualization
48. A behavioral method that notes an unusual event that identifies superior or inferior performance by the employee.
critical incident
error of leniency or strictness
transactional leader
retirement
49. 194-point questionnaire with five-point scale to determine the degree in which tasks are performed.
computerized job analysis
Material Safety Data Sheets (MSDS)
position analysis questionnaire (PAQ)
temporal errors
50. A report companies with 100 or more employees must fill out annually to determine workforce composition.
EEO-1 Report
authoritarian leadership type
tell and listen appraisal interview
skill-based pay