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DSST Human Resource Management
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Subjects
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dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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study here
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A communication of strong and weak points of the employee's performance - and then in which the employee responds with his feelings about the appraisal.
servant leader
management by objectives (MBO)
tell and listen appraisal interview
fast tracking
2. An extremely hard goal - but not impossible to reach.
stretch goal
informal factors
accountability
equal employment opportunity (EEO) laws
3. Developed in response to a majority dominating the workforce.
affirmative action
skill-based pay
inappropriate sexual harassment
contrast effect
4. Idea that all cultures are inherently equal.
ethnorelativism
consumer price index (CPI)
similar to me error
job enlargement
5. Giving something unpleasant for an undesired behavior.
utilitarian ethical decision
Hay profile method
ego strength
punishment
6. Withdrawal of a reward.
Equal Employment Opportunity Act
extinction
coercive sexual harassment
Material Safety Data Sheets (MSDS)
7. Evidence suggesting selection precludes members from protected classes.
restricted policy
Long-term disability (LTD) insurance
accountability
workforce diversity
8. Different types of employee complaint resolution procedures.
alternative resolution procedure (ARD)
Norris-La Guardia Act
leadership
similar to me error
9. The working conditions - pay - company policies - and interpersonal relationships; they help eliminate job satisfaction - but do not motivate the employee according to the two-factor theory.
hygiene factors
quid pro quo harassment
subordinate appraisal
halo effect
10. 1947. Pro-business act created to counter the pro-labor Wagner Act by banning unfair practices of labor unions. Created the Federal Mediation and Conciliation Service (FMCS) to help resolve grievances.
Taft-Hartley Act (Labor Management Relations Act)
cash compensation
internal locus
essay
11. A resignation suggested by the employer to the employee.
graphic rating scale
results performance appraisal method
encouraged resignation
alternative resolution procedure (ARD)
12. The knowledge - skills - and abilities required for the job.
pluralism
competence based pay
behavior observation scales (BOS)
job specifications
13. An appraisal error based on biases of how the information is selected - evaluated - or organized.
arbitrator
Preferred Provider Organization (PPO)
telecommuting
temporal errors
14. Harmful stress that accompanies a feeling of insecurity.
Health Maintenance Organization (HMO)
equal employment opportunity (EEO) laws
distress
moral rights ethical decision
15. 1938. Provided basic pay structure for workers. Those that have to be paid are non-exempt and must be paid at least the minimum wage. Those who hold executive or managerial positions are exempt.
job sharing
quality circle
Fair Labor Standards Act (FLSA)
transactional leader
16. Only suitable defense against discrimination; postulates that age - religion - sex - or nationality is an actual qualification for the job. It does NOT cover race or color.
contrast effect
negative reinforcement
trait performance appraisal method
Bona Fide Occupational Qualification (BFOQ)
17. Act that amended age discrimination in employment to include all employee benefits; also provided terminated employees with time to consider group termination or retirement programs and consult an attorney.
Older Workers Benefit Protection Act (OWBPA)
Immigration Reform and Control Act
contrast effect
Material Safety Data Sheets (MSDS)
18. When every desired behavior is reinforced; effective when the behavior is new.
Railway Labor Act
voluntary reduction
continuous reinforcement
authoritarian leadership type
19. Involves determining the type and number of individuals needed to get the job done.
job analysis
values
position analysis questionnaire (PAQ)
generalized sexual harassment
20. Bottom level of Maslow's hierarchy. Includes shelter - food - sleep - breaks - and compensation.
social needs
criminal sexual harassment
physiological needs
selection
21. Advancing to the next level in the minimum time required in the current position.
career plateauing
utilitarian ethical decision
fast tracking
Taft-Hartley Act (Labor Management Relations Act)
22. Separation that is typically planned well in advanced - and are well received - celebratory occasions.
virtual team
retirement
Equal Pay Act
legitimate leadership
23. Statement authorizing union to act as their representative.
authorization card
halo effect
disparate treatment
behaviorally anchored rating scale (BARS)
24. Requires the rater to choose from statements that best describe the employee's output.
essay
Pregnancy Discrimination Act
authoritarian leadership type
forced-choice
25. Rewards according to random times. Results in moderately high and stable performance.
utilitarian ethical decision
variable-interval reinforcement
internal selection
defined contribution plan
26. 1986. Used to control the hiring - recruiting - or referring of people not eligible to work in the US. Uses the form I-9.
position analysis questionnaire (PAQ)
Immigration Reform and Control Act
subordinate appraisal
job evaluation
27. A flexible benefit plan for the employee - letting them choose the benefits best suited to their personal needs and situation.
Landrum-Griffin Act
safety needs
cash balance pension plan
cafeteria plans
28. A pay attached to acquiring new knowledge or skills.
point system
skill-based pay
OSHA form 300
business ethics
29. The rater checks statements on a list that he believes are characteristic of the employee.
fair representation
functional job analysis (FJA)
restricted policy
behavior checklist
30. How an employee perceives his compensation relative to others within the organization.
hourly pay
peer appraisal
Employee Retirement Income Security Act (ERISA)
pay equity
31. A problem in evaluation due to being compared to someone previously evaluated.
job enlargement
hostile environment
contrast effect
legitimate leadership
32. Method of performance measurement based on managers' records of specific examples of the employee acting in ways that are either effective or ineffective.
wage and salary survey
critical incident method
quality circle
401(k) savings plan
33. Group specifically to provide a new product or service.
project team
Walsh-Healy Act
adverse impact
motivators
34. Rewards according to a specific time interval. Results in average and irregular performance.
fixed-interval reinforcement
Health Maintenance Organization (HMO)
expatriates
customer appraisal
35. An appraisal distributional error where the rater is reluctant to give high or low marks.
diversity awareness training
essay
temporal errors
error of central tendency
36. Test used by courts to assess merits of prima facie case of disparate treatment when lacking evidence - requires plaintiff to show he: 1. belongs to protected group -2. has applied and is qualified - 3. was rejected despite qualifications - and 4. th
trancenders
job simplification
human resource planning
McDonnell Douglas Test
37. The third level of moral development in which people make decisions based on internalized principles - beliefs - and values. A characteristic of managers that encourage to think for themselves and engage in moral reasoning.
Pregnancy Discrimination Act
postconventional moral development
Wagner Act (National Labor Relations Act)
Taft-Hartley Act (Labor Management Relations Act)
38. Test that measure what a person can do right now.
critical incident method
similar to me error
achievement test
pay grades
39. A decision that considers humanity's fundamental rights.
encouraged resignation
transactional leader
moral rights ethical decision
Uniformed Services Employment and Reemployment Act
40. Helps manager translate measurement framework from strategic to operational goals.
Americans with Disabilities Act (ADA)
balanced scorecard (BSC)
social contract ethical decision
career plateauing
41. Minorities in the workplace.
transformational leader
trait performance appraisal method
team appraisal
protected classes
42. To discipline by being effective - consistent - and applied to all equally. 1. Documentation of Misconduct 2. Investigative Interview 3. Application of Discipline
variable-ratio reinforcement
job description
preconventional moral development
hot-stove approach
43. Leadership dependent upon one's position within the company.
strategic planning
managing workforce diversity
legitimate leadership
locus control
44. An integrated knowledge within an organization that sets it out from the competition.
variable-ratio reinforcement
core competencies
Hay profile method
quality circle
45. The different conditions upon which someone leaves a company; may be voluntary or involuntary.
separations
critical incident
orientation
functional job analysis (FJA)
46. A pension plan in which the employer contributes percentage of employer pay to an account that earns interest. When the employee leaves - the amount is rolled up into an individual retirement account (IRA).
recruiting
Medical savings account (MSA)
Walsh-Healy Act
cash balance pension plan
47. A leader who works to fulfill subordinates' needs and goals as well as to achieve the organization's larger mission; the needs of others are placed above the leader's own needs.
piecework pay
servant leader
broadbanding
Health Insurance Portability and Accountability Act (HIPAA)
48. A step beyond tell and sell; stimulation of growth of the employee by discussing problems - needs - innovations - satisfactions - and dissatisfactions since last appraisal.
Civil Rights Act
charge form
horizontal career path
problem solving appraisal interview
49. Employees that are not from the home or host country.
Davis-Bacon Act
third-country nationals
ethnorelativism
hygiene factors
50. A method of moving the employee to different jobs for variety - designed to prevent boredom of repetitive tasks.
Pregnancy Discrimination Act
referent power
critical incident
job rotation
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