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DSST Human Resource Management
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Subjects
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dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. 1931. Required federal contracts for construction to specify minimum wage for workers.
EEO-1 Report
Davis-Bacon Act
customer appraisal
motivators
2. Encourages teamwork and knowledge transfer among employees.
cash compensation
development assignments
wage curve
pay for performance standard
3. Includes the social environment of the workplace and informal work groups.
equal employment opportunity (EEO) laws
informal factors
pluralism
Equal Pay Act
4. Performance appraisal done by fellow employees - usually combined by the manager into a single profile for use. May be the most accurate - but not used due to popularity copntests.
problem solving appraisal interview
restricted policy
job classification system
peer appraisal
5. Understanding the duties of the job.
accountability
job analysis
competence based pay
virtual team
6. The number of days in the work week is shortened and the hours per day are longer.
reductions-in-force (RIF)
ego strength
accountability
compressed workweek
7. Helps manager translate measurement framework from strategic to operational goals.
reward leadership
telecommuting
balanced scorecard (BSC)
absenteeism
8. Rewards according to a specific time interval. Results in average and irregular performance.
Preferred Provider Organization (PPO)
fixed-interval reinforcement
laissez-faire leadership type
distress
9. Compensation system that equals American money to foreign money on terms of purchasing power.
self-appraisal
balance sheet approach
Fair Labor Standards Act (FLSA)
halo effect
10. A career path that is hiearchical in nature and consists of interdependent sequential jobs.
preconventional moral development
ethnocentrism
vertical career path
core competencies
11. A medical insurance plan that the employer contributes to meet the needs of the individual's medical needs.
value-added compensation
Medical savings account (MSA)
punishment
expert power
12. A group of 6-12 that meet regularly to discuss organizational issues.
individualistic ethical decision
quality circle
Landrum-Griffin Act
noncontributory pension plan
13. Right for an employer to terminate an employee for no reason and for the employee to resign for the same.
behaviorally anchored rating scale (BARS)
employment-at-will
trancenders
job analysis
14. Reward given for desired behavior.
Medical savings account (MSA)
positive reinforcement
accountability
aptitude tests
15. Rating based on having certain characteristics.
learning organization
graphic rating scale
succession planning
physiological needs
16. A report companies with 100 or more employees must fill out annually to determine workforce composition.
retirement
EEO-1 Report
reductions-in-force (RIF)
resignation
17. A pension plan in which only the employer funds pensions.
diversity awareness training
reductions-in-force (RIF)
physiological needs
noncontributory pension plan
18. Quantitative job evaluation that determines the value based on the points assigned to it; uses the point manual.
progressive discipline
401(k) savings plan
point system
defined contribution plan
19. Pay based on skills and increased job knowledge. Also called skilled based or knowledge based pay.
competence based pay
Health Maintenance Organization (HMO)
coercive leadership
internal locus
20. Characterized by dictatorship that dismisses input from team members; decides the term of tasks and who will perform the work to be done.
authoritarian leadership type
quality circle
consumer price index (CPI)
stretch goal
21. An extremely hard goal - but not impossible to reach.
burnout
stretch goal
partial reinforcement
locus control
22. 1990. Employers cannot discriminate against people with physical or mental capabilities - and must make reasonable accommodations for people with disabilities or religious preferences.
Fair Labor Standards Act (FLSA)
Americans with Disabilities Act (ADA)
Landrum-Griffin Act
managing workforce diversity
23. Third level of Maslow's hierarchy. Includes friendship - family - and interaction.
recruiting
behavior observation scales (BOS)
social needs
piecework pay
24. When some of the desired behavior is reinforced. Can be classified into four groups: fixed-interval - fixed-ratio - variable-interval - and variable-ratio.
partial reinforcement
mixed-standard rating scale
Equal Pay Act
tell and listen appraisal interview
25. Hiring through searching and evaluating internal job postings and existing employee files.
Family and Medical Leave Act (FMLA)
management by objectives (MBO)
position analysis questionnaire (PAQ)
internal selection
26. Harassment based on employment decisions; an economic or position consequence for noncompliance.
quid pro quo harassment
aptitude tests
ethnorelativism
value-added compensation
27. A method of moving the employee to different jobs for variety - designed to prevent boredom of repetitive tasks.
culture shock
servant leader
union steward
job rotation
28. Only suitable defense against discrimination; postulates that age - religion - sex - or nationality is an actual qualification for the job. It does NOT cover race or color.
OSHA form 300
Bona Fide Occupational Qualification (BFOQ)
selection
active listening
29. Services provided for workers to deal with problems that interfere with how they do their jobs.
quid pro quo harassment
repatriation
Employee assistance programs (EAP)
EEO-1 Report
30. 1926. Required employers to collectively bargain with unions. In 1936 - amended to include airlines.
achievement test
horizontal career path
encouraged resignation
Railway Labor Act
31. A decision based on existing norms.
punishment
social contract ethical decision
Americans with Disabilities Act (ADA)
Occupational Safety and Health Act (OSHA)
32. When every desired behavior is reinforced; effective when the behavior is new.
Occupational Safety and Health Act (OSHA)
continuous reinforcement
OSHA form 300
Hay profile method
33. Two part-time employees share one full time position.
job sharing
Employee Retirement Income Security Act (ERISA)
behaviorally anchored rating scale (BARS)
cafeteria plans
34. An uncomfortable environment that interferes with job performance.
peer appraisal
Employee assistance programs (EAP)
hostile environment
utilitarian ethical decision
35. Pay according to the number of units produced.
strategic diversity management
training
manager/supervisor appraisal
piecework pay
36. 1970. A law passed to attempt to reduce workplace injuries and illnesses. It's general area of responsibility are: 1.General Industry 2. Maritime 3. Construction 4. Agriculture
Occupational Safety and Health Act (OSHA)
flextime
Equal Employment Opportunity Act
Worker Adjustment and Restraining Notification (WARN)
37. The first level of moral development - in which people make decisions based on selfish reasons; concerned only with external rewards or punishments. A characteristic of managers with authoritarian and coercive styles.
social contract ethical decision
conventional moral development
preconventional moral development
wage and salary survey
38. Positive stress that makes some strive to accomplish something.
eustress
recency error
esteem needs
resignation
39. Method that determines the relative worth of jobs.
job evaluation
third-country nationals
unencouraged resignation
tell and listen appraisal interview
40. The process of screening - interviewing - and hiring individuals.
subordinate appraisal
selection
conventional moral development
vertical career path
41. Includes hourly wages - salaries - and bonuses.
hot-stove approach
cash compensation
defined benefit plan
workforce diversity
42. Training designed to make people recognize and address their own prejudices.
piecework pay
diversity awareness training
pay secrecy
value-added compensation
43. A method that evaluates based on: 1. Knowledge 2. Accountability 3. Mental Activity (KAMA)
pay equity
Hay profile method
workforce diversity
structured interview
44. An interview that places the applicant in a simulated high stress setting to interview the candidate.
defined benefit plan
stress interview
Consolidated Omnibus Budget Reconciliation Act (COBRA)
McDonnell Douglas Test
45. A group of people that rely primarily or exclusively on electronic forms of communication to work together in accomplishing goals.
Health Maintenance Organization (HMO)
stress interview
virtual team
balanced scorecard (BSC)
46. Law that affects employers with one hundred or more employees and requires the employer to give advance notice of at least sixty days when a plant closing or mass layoff is planned.
taskforce team
wage and salary survey
Worker Adjustment and Restraining Notification (WARN)
fixed-interval reinforcement
47. Act that amended age discrimination in employment to include all employee benefits; also provided terminated employees with time to consider group termination or retirement programs and consult an attorney.
internal locus
Older Workers Benefit Protection Act (OWBPA)
Davis-Bacon Act
trancenders
48. Pay is the same each pay period regardless of hours worked.
behavior observation scales (BOS)
progressive discipline
authorization card
salary pay
49. Causes loss of productivity - frustration - or depression.
burnout
career path
variable-ratio reinforcement
four-fifths rule
50. An organization that is participatory in problem solving - improving - and increasing capabilities.
ethnocentrism
learning organization
Worker Adjustment and Restraining Notification (WARN)
fixed-interval reinforcement
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