SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Pay is the same each pay period regardless of hours worked.
internal locus
career path
salary pay
telecommuting
2. Collapses traditional salary grades into a few wide bands and helps eliminate obsession with grades and gives management an enhanced ability to reward on performance.
broadbanding
variable-ratio reinforcement
strategic planning
positive discipline
3. Harassment based on employment decisions; an economic or position consequence for noncompliance.
internal selection
Taft-Hartley Act (Labor Management Relations Act)
quid pro quo harassment
retirement
4. A report companies with 100 or more employees must fill out annually to determine workforce composition.
360-degree appraisal
EEO-1 Report
mixed-standard rating scale
voluntary protection program (VPP)
5. The different conditions upon which someone leaves a company; may be voluntary or involuntary.
separations
job analysis
Occupational Safety and Health Act (OSHA)
Uniform Guidelines on Employee Selection Procedures
6. A problem in evaluation due to being compared to someone previously evaluated.
transactional leader
contrast effect
coercive leadership
contrast error
7. Listening to understand without judgment.
piecework pay
active listening
managing workforce diversity
job specifications
8. Job evaluation based on classification of jobs in groups of predetermined wage grades. This is what the federal government uses.
distress
Wagner Act (National Labor Relations Act)
adverse impact
job classification system
9. Third level of Maslow's hierarchy. Includes friendship - family - and interaction.
consumer price index (CPI)
voluntary reduction
social needs
solicitation sexual harassment
10. Seeking to minimize ethnocentrism and moving toward pluralism and ethnorelativism.
management by objectives (MBO)
recency error
managing workforce diversity
equal employment opportunity (EEO) laws
11. Hands-off approach over all decision-making without any further involvement unless asked to participate.
401(k) savings plan
laissez-faire leadership type
telecommuting
human resource planning
12. Power derived from the degree in which one is admired and people want to emulate them.
referent power
broadbanding
accountability
hourly pay
13. An appraisal temporal error when the evaluation is based upon the employee's most recent behavior.
Health Insurance Portability and Accountability Act (HIPAA)
peer appraisal
recency error
pay for performance standard
14. Developed in response to a majority dominating the workforce.
Taft-Hartley Act (Labor Management Relations Act)
fast tracking
affirmative action
servant leader
15. Performance appraisal that recognizes team accomplishement instead of individual performance - used by companies with a strong total quality management (TQM) emphasis.
hot-stove approach
critical incident method
team appraisal
contrast effect
16. 1993. Applies to employers with fifty or more employees. Paternal and maternal leave covered under this act.
Family and Medical Leave Act (FMLA)
host country nationals
wage and salary survey
development
17. Withdrawal of a reward.
extinction
restricted policy
charismatic leader
four-fifths rule
18. Statement authorizing union to act as their representative.
ego strength
authorization card
fixed-interval reinforcement
external locus
19. Rewards after a specific number of desired behaviors. Results in high or stable performance.
EEO-1 Report
servant leader
fixed-ratio reinforcement
trancenders
20. RIF that is composed of lay-offs - either across the board or through company reorganization that result in fewer available positions.
telecommuting
pay equity
silver handshake
involuntary reduction
21. Rating based on having certain characteristics.
motivators
employment-at-will
discipline
graphic rating scale
22. Selection of the minority is less than 80 percent of the time - used as a rule of thumb in determining adverse impact.
fair representation
four-fifths rule
leadership
job sharing
23. A procedural document designed by the federal government to assist in hiring - promotion - transfer - demotion - dismissal - and referrals.
Uniform Guidelines on Employee Selection Procedures
Family and Medical Leave Act (FMLA)
host country nationals
Wagner Act (National Labor Relations Act)
24. An situation in which an employer makes work life so difficult for the employee that they have no choice but to resign.
safety needs
managing workforce diversity
constructive discharge
separations
25. Leadership based on the control that management has over rewarding subordinates.
reward leadership
pay equity
values
vertical career path
26. Diversity as a result of acquisitions and mergers - which is a forced diversification of the workplace.
strategic diversity management
development assignments
consumer price index (CPI)
halo effect
27. Can directly align employees with the organizational goals - with evaluation based on profits - sales - etc.
Age Discrimination in Employment Act
behaviorally anchored rating scale (BARS)
generalized sexual harassment
productivity
28. Fourth level of Maslow's hierarchy. Includes self-esteem - confidence - achievement - respect of and by others.
esteem needs
Long-term disability (LTD) insurance
expatriates
process improvement team
29. A group with mix of specialists that are assigned rather than voluntary membership.
repatriation
computerized job analysis
cross-functional team
behaviorally anchored rating scale (BARS)
30. The on-the-job method of development for new employees. May be formal or informal.
factor comparison system
tell and sell appraisal interview
orientation
ego strength
31. Strength of person's convictions. The higher it is - the more likely one will follow what they believe is ethical in lieu of following unethical impulses.
peer appraisal
career path
human resource planning
ego strength
32. Harmful stress that accompanies a feeling of insecurity.
consumer price index (CPI)
discipline
distress
accountability
33. Removal of something unpleasant for desire behavior.
negative reinforcement
fixed-ratio reinforcement
Civil Rights Act
affirmative action
34. A decision based on the principle that the behavior that causes the greatest good for the most is ethical.
Employee assistance programs (EAP)
utilitarian ethical decision
cash balance pension plan
Civil Rights Act
35. Pay according to the number of units produced.
job evaluation
piecework pay
Landrum-Griffin Act
protected classes
36. A pension plan in which the amount is specific.
coercive sexual harassment
Material Safety Data Sheets (MSDS)
job simplification
defined benefit plan
37. 1926. Required employers to collectively bargain with unions. In 1936 - amended to include airlines.
hostile environment
retirement
point system
Railway Labor Act
38. The knowledge - skills - and abilities required for the job.
tell and sell appraisal interview
management by objectives (MBO)
hygiene factors
job specifications
39. Theory Z people - those that have reached the self-actualization phase.
trancenders
job analysis
values
generalized sexual harassment
40. Only suitable defense against discrimination; postulates that age - religion - sex - or nationality is an actual qualification for the job. It does NOT cover race or color.
noncontributory pension plan
job classification system
Bona Fide Occupational Qualification (BFOQ)
recruiting
41. Means that people employed in an organization represent different cultural groups and human qualities.
defined contribution plan
workforce diversity
Family and Medical Leave Act (FMLA)
essay
42. Evaluation based on factor-by-factor of development and comparison. Comparison against key jobs within the organization.
host country nationals
factor comparison system
hygiene factors
job simplification
43. 1964 - amended in 1972 - 1991 - and 1994. Broadest and most significant law affecting employment opportunity rights.
Uniform Guidelines on Employee Selection Procedures
repatriation
locus control
Civil Rights Act
44. Test used by courts to assess merits of prima facie case of disparate treatment when lacking evidence - requires plaintiff to show he: 1. belongs to protected group -2. has applied and is qualified - 3. was rejected despite qualifications - and 4. th
Older Workers Benefit Protection Act (OWBPA)
authorization card
fast tracking
McDonnell Douglas Test
45. 1972. Extended Civil Rights Title VII to government workers.
referent power
Equal Employment Opportunity Act
constructive discharge
physiological needs
46. The act of returning to the country of origin after an international assignement.
democratic leadership type
criminal sexual harassment
Health Insurance Portability and Accountability Act (HIPAA)
repatriation
47. Consists of vertical scales for each dimension of employee's performance.
behaviorally anchored rating scale (BARS)
conventional moral development
salary pay
critical incident method
48. Performance appraisal that seeks evaluation from internal and external customers.
Equal Pay Act
customer appraisal
coercive sexual harassment
career path
49. Characterized by dictatorship that dismisses input from team members; decides the term of tasks and who will perform the work to be done.
authoritarian leadership type
discipline
360-degree appraisal
wage and salary survey
50. Idea that all cultures are inherently equal.
progressive discipline
ethnorelativism
reductions-in-force (RIF)
forced-choice