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DSST Human Resource Management

Subjects : dsst, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. An appraisal error involving groups of ratings given to employees.






2. Rating based on having certain characteristics.






3. Bottom level of Maslow's hierarchy. Includes shelter - food - sleep - breaks - and compensation.






4. A resignation in which an employee chooses to resign without provocation from the employer.






5. The second level of moral development in which people make decisions that conform to societal expectations. A characteristic of managers who encourage work collaboration.






6. An interview that places the applicant in a simulated high stress setting to interview the candidate.






7. Pay by the hour.






8. A program that encourages employers to go beyond the minimum requirements outlined by OSHA. It includes three: 1. Star 2. Merit 3. Demonstration






9. A form in which accidents that cause death - illness - or injury in the workplace are recorded.






10. Employees that are not from the home or host country.






11. Home country nationals that are employees who live and work in a different country than their own.






12. Test used by courts to assess merits of prima facie case of disparate treatment when lacking evidence - requires plaintiff to show he: 1. belongs to protected group -2. has applied and is qualified - 3. was rejected despite qualifications - and 4. th






13. 1936. Responsible for prevailing minimum wage in a locality. Regular working hours identified as 8 per day and 40 per week; and time and a half for additional; no employment for convicts and children.






14. Organization of healthcare professionals that provide services on a prepaid basis; seen as lower quality to the employee.






15. The number of days in the work week is shortened and the hours per day are longer.






16. 194-point questionnaire with five-point scale to determine the degree in which tasks are performed.






17. How an employee perceives his compensation relative to others within the organization.






18. Highest level of Maslow's hierarchy. Includes morality - creativity - spontaneity - problem solving - lack of prejudice - and acceptance of facts.






19. Highly trained workers that are a group that perform interdependent tasks.






20. Cost of living that measures the average prices of products and services over time.






21. Long-term(5 years +) planning reserved for the highest levels of management.






22. A pension plan in which amount of benefits are based on how much is in their account at time of retirement.






23. Different types of employee complaint resolution procedures.






24. A resignation suggested by the employer to the employee.






25. An organization that has generated a list of recommendation for executing an effective diversity initiative.






26. A flexible benefit plan for the employee - letting them choose the benefits best suited to their personal needs and situation.






27. Compensation system that equals American money to foreign money on terms of purchasing power.






28. Consists of vertical scales for each dimension of employee's performance.






29. A leader that has an ability to motivate employees to go beyond expectations; less predictable than transactional and embrace new ideas. Charismatic leaders are visionaries; they try to get others to see a better future and their participation in it.






30. An appraisal distributional error where the rater is reluctant to give high or low marks.






31. 1947. Pro-business act created to counter the pro-labor Wagner Act by banning unfair practices of labor unions. Created the Federal Mediation and Conciliation Service (FMCS) to help resolve grievances.






32. The different conditions upon which someone leaves a company; may be voluntary or involuntary.






33. A concept Richard Hackman and Greg Oldham formulated after researching job design - focusing on three main parts: core job dimensions - critical psychological states - and employee growth need.






34. A decision based on existing norms.






35. A problem in appraisal in which an employee is given the same grade on all dimensions based on a few attributes.






36. Includes other employee benefits - such as health insurance - pension contributions - tuition reimbursement - and legal assistance programs.






37. Services provided for workers to deal with problems that interfere with how they do their jobs.






38. A personal disorientation when experiencing an unfamiliar way of life.






39. A succession of linked jobs that prepares a worker for advancement to the next job in the chain.






40. The first level of moral development - in which people make decisions based on selfish reasons; concerned only with external rewards or punishments. A characteristic of managers with authoritarian and coercive styles.






41. Evidence suggesting selection precludes members from protected classes.






42. Union must represent union and nonunion members equally.






43. 1993. Applies to employers with fifty or more employees. Paternal and maternal leave covered under this act.






44. A medical insurance plan that the employer contributes to meet the needs of the individual's medical needs.






45. A step beyond tell and sell; stimulation of growth of the employee by discussing problems - needs - innovations - satisfactions - and dissatisfactions since last appraisal.






46. 1974. Main federal legislation responsible for controlling employee benefit and retirement plans.






47. A trait method that requires the rater to describe the employee's performance in a statement.; fairly subjective and reliant on the manager's ability to write effective statements.






48. Insurance that pays for nursing homes and medical-related costs to old age and illness.






49. A leader who works to fulfill subordinates' needs and goals as well as to achieve the organization's larger mission; the needs of others are placed above the leader's own needs.






50. A pension plan in which only the employer funds pensions.