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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. An interview based on a set group of questions so to be compared answers across all candidates. Questions are asked based on job knowledge - job simulation - situational - and work willingness.
charismatic leader
structured interview
Taft-Hartley Act (Labor Management Relations Act)
coercive leadership
2. The number of days in the work week is shortened and the hours per day are longer.
ethnorelativism
compressed workweek
noncontributory pension plan
inappropriate sexual harassment
3. Evidence suggesting selection precludes members from protected classes.
customer appraisal
restricted policy
motivators
broadbanding
4. Systems that provide data for Human Resource control and decision making.
hostile environment
results performance appraisal method
self-actualization
human resource information system
5. An attempt by the employer to alter the behavior of the employee by persuasion and motivational incentives.
position analysis questionnaire (PAQ)
human resource information system
tell and sell appraisal interview
variable-ratio reinforcement
6. The working conditions - pay - company policies - and interpersonal relationships; they help eliminate job satisfaction - but do not motivate the employee according to the two-factor theory.
job ranking system
retirement
hygiene factors
affirmative action
7. Different types of employee complaint resolution procedures.
positive reinforcement
alternative resolution procedure (ARD)
hourly pay
job analysis
8. Purposeful discrimination.
broadbanding
disparate treatment
Walsh-Healy Act
social needs
9. Theory Z people - those that have reached the self-actualization phase.
balance sheet approach
trancenders
noncontributory pension plan
postconventional moral development
10. Reporting criminal activity to the government.
essay
job simplification
whistleblowing
behavior checklist
11. Identification of future candidates for future anticipated vacancies.
succession planning
Equal Employment Opportunity Act
conventional moral development
Occupational Safety and Health Act (OSHA)
12. Highest level of sexual harassment and would result in a punishable act under the law.
criminal sexual harassment
job analysis
job description
active listening
13. An early retirement incentive in a form of a cash bonus or increased pension.
contributory pension plan
virtual team
silver handshake
equal employment opportunity (EEO) laws
14. An employer-created fund for laid off employees to draw from on top of unemployment benefits.
authorization card
active listening
achievement test
Supplemental unemployment benefits (SUBS)
15. An extremely hard goal - but not impossible to reach.
balanced scorecard (BSC)
constructive discharge
inappropriate sexual harassment
stretch goal
16. Basic individual beliefs about right and wrong.
hostile environment
OSHA form 300
values
consumer price index (CPI)
17. Performance appraisal done by fellow employees - usually combined by the manager into a single profile for use. May be the most accurate - but not used due to popularity copntests.
coercive sexual harassment
peer appraisal
learning organization
human resource information system
18. An organization that is participatory in problem solving - improving - and increasing capabilities.
career path
Society for Human Resource Management
Consolidated Omnibus Budget Reconciliation Act (COBRA)
learning organization
19. Evaluation based on factor-by-factor of development and comparison. Comparison against key jobs within the organization.
host country nationals
charismatic leader
factor comparison system
contributory pension plan
20. Removal of something unpleasant for desire behavior.
separations
OSHA form 300
equal employment opportunity (EEO) laws
negative reinforcement
21. Test used by courts to assess merits of prima facie case of disparate treatment when lacking evidence - requires plaintiff to show he: 1. belongs to protected group -2. has applied and is qualified - 3. was rejected despite qualifications - and 4. th
laissez-faire leadership type
skill-based pay
Health Insurance Portability and Accountability Act (HIPAA)
McDonnell Douglas Test
22. 1967. No discrimination based on ages of people over 40. No pressure for older to retire; no terminating only older employees when downsizing;
Age Discrimination in Employment Act
cafeteria plans
fast tracking
positive discipline
23. A pension plan in which amount of benefits are based on how much is in their account at time of retirement.
job analysis
defined contribution plan
pay for performance standard
broadbanding
24. Rewards according to random times. Results in moderately high and stable performance.
quid pro quo harassment
Landrum-Griffin Act
behavior checklist
variable-interval reinforcement
25. 1978. No discrimination based on pregnancy - childbirth - and related conditions.
productivity
Employee Retirement Income Security Act (ERISA)
contrast error
Pregnancy Discrimination Act
26. The second level of moral development in which people make decisions that conform to societal expectations. A characteristic of managers who encourage work collaboration.
taskforce team
conventional moral development
discipline
value-added compensation
27. Helps manager translate measurement framework from strategic to operational goals.
involuntary reduction
Landrum-Griffin Act
OSHA form 300
balanced scorecard (BSC)
28. Compensation system that equals American money to foreign money on terms of purchasing power.
balance sheet approach
team appraisal
vertical career path
locus control
29. Sexual harassment that uses rewards; potential for criminal prosecution.
noncontributory pension plan
Bona Fide Occupational Qualification (BFOQ)
solicitation sexual harassment
job specifications
30. Only suitable defense against discrimination; postulates that age - religion - sex - or nationality is an actual qualification for the job. It does NOT cover race or color.
expert power
critical incident
Bona Fide Occupational Qualification (BFOQ)
solicitation sexual harassment
31. An appraisal distributional error where the rater is reluctant to give high or low marks.
Fair Labor Standards Act (FLSA)
error of central tendency
criminal sexual harassment
non-cash compensation
32. Diversity as a result of acquisitions and mergers - which is a forced diversification of the workplace.
strategic diversity management
computerized job analysis
disparate treatment
unencouraged resignation
33. An appraisal temporal error when the employee is compared to someone previously rated and not independently.
wage and salary survey
EEO-1 Report
contrast error
motivators
34. A method that evaluates based on: 1. Knowledge 2. Accountability 3. Mental Activity (KAMA)
Long-term disability (LTD) insurance
Davis-Bacon Act
ethnocentrism
Hay profile method
35. Measures what a person is capable of learning.
job simplification
aptitude tests
solicitation sexual harassment
achievement test
36. Organization of healthcare professionals that provide services on a prepaid basis; seen as lower quality to the employee.
Health Maintenance Organization (HMO)
arbitrator
unstructured interview
Equal Employment Opportunity Act
37. An organization that has generated a list of recommendation for executing an effective diversity initiative.
leadership
manager/supervisor appraisal
Society for Human Resource Management
motivators
38. A process to make the job more complex to improve the level of boredom of an oversimplified job.
job enlargement
fair representation
job ranking system
Consolidated Omnibus Budget Reconciliation Act (COBRA)
39. A group of 6-12 that meet regularly to discuss organizational issues.
extinction
quality circle
unstructured interview
democratic leadership type
40. Rates performance of employee achievement of goals set by manager and the employee.
voluntary reduction
defined contribution plan
management by objectives (MBO)
ethnorelativism
41. The oldest and simplest job evaluation that is based on grouping the jobs based on their relative worth to one another; can only be used on a small number of jobs.
external locus
horizontal career path
job ranking system
partial reinforcement
42. Employment at home while communicating with the workplace by phone or fax or modem
Older Workers Benefit Protection Act (OWBPA)
telecommuting
unencouraged resignation
learning organization
43. A code of moral principles and values that govern organizational behavior.
quid pro quo harassment
Society for Human Resource Management
job rotation
business ethics
44. Reward given for desired behavior.
equal employment opportunity (EEO) laws
motivators
positive reinforcement
McDonnell Douglas Test
45. How an employee perceives his compensation relative to others within the organization.
pay equity
Americans with Disabilities Act (ADA)
strategic planning
succession planning
46. A use of motivators to increase satisfaction.
job enrichment
internal selection
competence based pay
pay grades
47. Right for an employer to terminate an employee for no reason and for the employee to resign for the same.
alternative resolution procedure (ARD)
employment-at-will
salary pay
culture shock
48. Method that determines the relative worth of jobs.
quid pro quo harassment
job evaluation
whistleblowing
productivity
49. Harmful stress that accompanies a feeling of insecurity.
distress
servant leader
external locus
job evaluation
50. Power derived from the degree in which one is admired and people want to emulate them.
referent power
job evaluation
Civil Rights Act
stretch goal