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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Rewards according to a random number of behaviors. Results in very high performance.
variable-ratio reinforcement
affirmative action
ethnocentrism
distributional errors
2. RIF that include some type of severance pay and extension of benefits for a predetermined period of time.
productivity
achievement test
voluntary reduction
factor comparison system
3. Identification of future candidates for future anticipated vacancies.
job ranking system
succession planning
Employee Retirement Income Security Act (ERISA)
factor comparison system
4. 1947. Pro-business act created to counter the pro-labor Wagner Act by banning unfair practices of labor unions. Created the Federal Mediation and Conciliation Service (FMCS) to help resolve grievances.
Taft-Hartley Act (Labor Management Relations Act)
reward leadership
business ethics
behavioral performance appraisal method
5. Seeking to minimize ethnocentrism and moving toward pluralism and ethnorelativism.
fair representation
peer appraisal
strategic planning
managing workforce diversity
6. Can directly align employees with the organizational goals - with evaluation based on profits - sales - etc.
behavior checklist
charge form
Clayton Act
productivity
7. Reward given for desired behavior.
stretch goal
positive reinforcement
mixed-standard rating scale
utilitarian ethical decision
8. Quantitative job evaluation that determines the value based on the points assigned to it; uses the point manual.
point system
resignation
position analysis questionnaire (PAQ)
Clayton Act
9. Accommodation of several cultures.
pluralism
Employee assistance programs (EAP)
positive discipline
contributory pension plan
10. Group of healthcare providers that guarantee lower healthcare costs to the employer; seen as a higher quality to the employee.
Preferred Provider Organization (PPO)
forced-choice
Equal Pay Act
voluntary reduction
11. Different types of employee complaint resolution procedures.
non-cash compensation
alternative resolution procedure (ARD)
retirement
fixed-ratio reinforcement
12. Employment at home while communicating with the workplace by phone or fax or modem
equal employment opportunity (EEO) laws
Material Safety Data Sheets (MSDS)
pluralism
telecommuting
13. Highly trained workers that are a group that perform interdependent tasks.
Occupational Safety and Health Act (OSHA)
horizontal career path
host country nationals
self-directed team
14. The second level of moral development in which people make decisions that conform to societal expectations. A characteristic of managers who encourage work collaboration.
conventional moral development
self-directed team
consumer price index (CPI)
career plateauing
15. Rating based on having certain characteristics.
justice ethical decision
graphic rating scale
Executive Order 11246
locus control
16. An employer-created fund for laid off employees to draw from on top of unemployment benefits.
Material Safety Data Sheets (MSDS)
hourly pay
error of leniency or strictness
Supplemental unemployment benefits (SUBS)
17. 1931. Required federal contracts for construction to specify minimum wage for workers.
characteristics model
Davis-Bacon Act
cafeteria plans
Health Maintenance Organization (HMO)
18. The act of returning to the country of origin after an international assignement.
authoritarian leadership type
unencouraged resignation
repatriation
managing workforce diversity
19. Second level of Maslow's hierarchy. Includes security of body - employment - resources - morality - family - health - and posterity.
safety needs
negative reinforcement
referent power
utilitarian ethical decision
20. A problem in appraisal in which an employee is given the same grade on all dimensions based on a few attributes.
forced-choice
arbitrator
values
halo effect
21. A procedural document designed by the federal government to assist in hiring - promotion - transfer - demotion - dismissal - and referrals.
Uniform Guidelines on Employee Selection Procedures
trancenders
similar to me error
alternative resolution procedure (ARD)
22. 1990. Employers cannot discriminate against people with physical or mental capabilities - and must make reasonable accommodations for people with disabilities or religious preferences.
Americans with Disabilities Act (ADA)
McDonnell Douglas Test
active listening
defined contribution plan
23. An attempt by the employer to alter the behavior of the employee by persuasion and motivational incentives.
taskforce team
tell and sell appraisal interview
job specifications
job simplification
24. A pension plan in which the main source of retirement funds today - some employers will match contributions to a certain percentage.
Walsh-Healy Act
401(k) savings plan
transactional leader
voluntary reduction
25. An intent to resign from a company that is typically expressed in written communication to the employee's manager.
referent power
resignation
Family and Medical Leave Act (FMLA)
fair representation
26. The process of screening - interviewing - and hiring individuals.
cafeteria plans
absenteeism
selection
burnout
27. Method of performance measurement based on managers' records of specific examples of the employee acting in ways that are either effective or ineffective.
Supplemental unemployment benefits (SUBS)
critical incident method
employee involvement (EI) groups
Society for Human Resource Management
28. Cost of living that measures the average prices of products and services over time.
consumer price index (CPI)
hygiene factors
voluntary reduction
employment-at-will
29. Leadership dependent upon one's position within the company.
involuntary reduction
structured interview
training
legitimate leadership
30. Voluntary or involuntary reductions in labor.
skill-based pay
union steward
reductions-in-force (RIF)
contrast effect
31. Compensation tied to a reward for effort and performance.
Material Safety Data Sheets (MSDS)
pay for performance standard
Pregnancy Discrimination Act
Worker Adjustment and Restraining Notification (WARN)
32. A flexible benefit plan for the employee - letting them choose the benefits best suited to their personal needs and situation.
Equal Pay Act
alternative resolution procedure (ARD)
human resource planning
cafeteria plans
33. Evidence suggesting selection precludes members from protected classes.
Equal Employment Opportunity Act
Civil Rights Act
restricted policy
values
34. Measure the extent which someone has characteristics. Relatively inexpensive - but high potential for errors - and not useful in allocating rewards or promotions.
referent power
error of leniency or strictness
hostile environment
trait performance appraisal method
35. An appraisal error based on biases of how the information is selected - evaluated - or organized.
fixed-interval reinforcement
four-fifths rule
temporal errors
pay secrecy
36. Identifies the actions that should or should not be seen on the job - used mainly for developmental feedback..
job sharing
behavioral performance appraisal method
referent power
generalized sexual harassment
37. Belief that things happen due to luck or chance.
Equal Employment Opportunity Act
external locus
job ranking system
critical incident method
38. 1978. No discrimination based on pregnancy - childbirth - and related conditions.
managing workforce diversity
Pregnancy Discrimination Act
Medical savings account (MSA)
coercive leadership
39. Pay is the same each pay period regardless of hours worked.
authorization card
non-cash compensation
tell and listen appraisal interview
salary pay
40. 1938. Provided basic pay structure for workers. Those that have to be paid are non-exempt and must be paid at least the minimum wage. Those who hold executive or managerial positions are exempt.
continuous reinforcement
Fair Labor Standards Act (FLSA)
management by objectives (MBO)
behaviorally anchored rating scale (BARS)
41. An appraisal distributional error where the rater is reluctant to give high or low marks.
wage curve
error of central tendency
problem solving appraisal interview
cash balance pension plan
42. An appraisal error involving groups of ratings given to employees.
distributional errors
defined benefit plan
unencouraged resignation
utilitarian ethical decision
43. A neutral third party that will make the binding decision between both parties.
value-added compensation
arbitrator
job ranking system
justice ethical decision
44. Performance appraisal done by fellow employees - usually combined by the manager into a single profile for use. May be the most accurate - but not used due to popularity copntests.
peer appraisal
Bona Fide Occupational Qualification (BFOQ)
reward leadership
job analysis
45. An appraisal temporal error in which the appraiser inflates the evaluation because of a mutual connection.
accountability
similar to me error
taskforce team
Walsh-Healy Act
46. Home country nationals that are employees who live and work in a different country than their own.
career path
expatriates
customer appraisal
human resource planning
47. Teaching long-term skills.
Preferred Provider Organization (PPO)
Long-term disability (LTD) insurance
development
EEO-1 Report
48. Rewards according to random times. Results in moderately high and stable performance.
variable-interval reinforcement
Consolidated Omnibus Budget Reconciliation Act (COBRA)
third-country nationals
values
49. Third level of Maslow's hierarchy. Includes friendship - family - and interaction.
social needs
job description
generalized sexual harassment
recency error
50. Group assigned with improving quality.
physiological needs
values
process improvement team
positive reinforcement