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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Can directly align employees with the organizational goals - with evaluation based on profits - sales - etc.
tell and listen appraisal interview
contrast effect
punishment
productivity
2. A group with mix of specialists that are assigned rather than voluntary membership.
cross-functional team
temporal errors
Uniformed Services Employment and Reemployment Act
orientation
3. A leader who works to fulfill subordinates' needs and goals as well as to achieve the organization's larger mission; the needs of others are placed above the leader's own needs.
servant leader
Supplemental unemployment benefits (SUBS)
transformational leader
succession planning
4. An early retirement incentive in a form of a cash bonus or increased pension.
job classification system
ethnocentrism
pluralism
silver handshake
5. Requires the rater to choose from statements that best describe the employee's output.
Health Insurance Portability and Accountability Act (HIPAA)
self-actualization
progressive discipline
forced-choice
6. A problem in evaluation due to being compared to someone previously evaluated.
fast tracking
pluralism
contrast effect
job sharing
7. Sexual remarks or actions not targeted at a specific individual.
ethnocentrism
constructive discharge
essay
generalized sexual harassment
8. Laws that prevent discrimination in the workplace.
equal employment opportunity (EEO) laws
quid pro quo harassment
competence based pay
absenteeism
9. Rewards according to a specific time interval. Results in average and irregular performance.
fixed-interval reinforcement
burnout
forced-choice
cash balance pension plan
10. A program that encourages employers to go beyond the minimum requirements outlined by OSHA. It includes three: 1. Star 2. Merit 3. Demonstration
voluntary protection program (VPP)
variable-ratio reinforcement
charismatic leader
coercive leadership
11. The curve in the scattergram that identifies the worth of jobs and wages.
wage curve
EEO-1 Report
social contract ethical decision
value-added compensation
12. Listening to understand without judgment.
active listening
flextime
horizontal career path
charismatic leader
13. A procedural document designed by the federal government to assist in hiring - promotion - transfer - demotion - dismissal - and referrals.
Uniform Guidelines on Employee Selection Procedures
competence based pay
similar to me error
fast tracking
14. A group of 6-12 that meet regularly to discuss organizational issues.
Age Discrimination in Employment Act
culture shock
quality circle
conventional moral development
15. A decision based on the long-term interests of an individual.
Medical savings account (MSA)
individualistic ethical decision
OSHA form 300
Uniform Guidelines on Employee Selection Procedures
16. Test that measure what a person can do right now.
achievement test
recruiting
virtual team
partial reinforcement
17. Diversity as a result of acquisitions and mergers - which is a forced diversification of the workplace.
fixed-ratio reinforcement
error of central tendency
halo effect
strategic diversity management
18. Groups of jobs within a class that are paid the same. Used by the federal government.
pay grades
learning organization
aptitude tests
Health Maintenance Organization (HMO)
19. The act of returning to the country of origin after an international assignement.
stress interview
job analysis
repatriation
Health Insurance Portability and Accountability Act (HIPAA)
20. Guarantee of benefits - especially in pension plans.
job analysis
business ethics
alternative resolution procedure (ARD)
vesting
21. 1993. Applies to employers with fifty or more employees. Paternal and maternal leave covered under this act.
cash balance pension plan
Family and Medical Leave Act (FMLA)
leadership
wage and salary survey
22. Only suitable defense against discrimination; postulates that age - religion - sex - or nationality is an actual qualification for the job. It does NOT cover race or color.
balance sheet approach
labor agreement
Bona Fide Occupational Qualification (BFOQ)
authoritarian leadership type
23. Union must represent union and nonunion members equally.
flextime
fair representation
workforce diversity
graphic rating scale
24. An intent to resign from a company that is typically expressed in written communication to the employee's manager.
resignation
continuous reinforcement
positive discipline
error of central tendency
25. Identification of future candidates for future anticipated vacancies.
internal selection
succession planning
transformational leader
workforce diversity
26. A pension plan in which amount of benefits are based on how much is in their account at time of retirement.
Equal Pay Act
silver handshake
defined contribution plan
contrast error
27. Power derived from the degree in which one is admired and people want to emulate them.
referent power
accountability
similar to me error
postconventional moral development
28. When every desired behavior is reinforced; effective when the behavior is new.
hygiene factors
continuous reinforcement
constructive discharge
job analysis
29. Measures the frequency of observed behavior.
constructive discharge
social needs
behavior observation scales (BOS)
problem solving appraisal interview
30. Employees that are not from the home or host country.
defined benefit plan
job enrichment
third-country nationals
development
31. Training designed to make people recognize and address their own prejudices.
positive reinforcement
diversity awareness training
Society for Human Resource Management
Health Insurance Portability and Accountability Act (HIPAA)
32. Traditional approach to appraisal - a review by management one level higher.
safety needs
alternative resolution procedure (ARD)
internal selection
manager/supervisor appraisal
33. Group of healthcare providers that guarantee lower healthcare costs to the employer; seen as a higher quality to the employee.
critical incident
development assignments
Preferred Provider Organization (PPO)
fast tracking
34. Discipline focused on early correcion of employee misconduct. 1. Conference between employee and supervisor. 2. Second conference when solution did not work 3. Decision-making leave (paid leave)
legitimate leadership
error of leniency or strictness
positive discipline
characteristics model
35. Federal agencies and government contractors must comply with anti discrimination practices. Created the Office of Federal Contract Compliance Programs (OFCCP) to enforce this.
360-degree appraisal
trancenders
Executive Order 11246
defined contribution plan
36. Pay according to the number of units produced.
Society for Human Resource Management
piecework pay
diversity awareness training
behavior checklist
37. An extremely hard goal - but not impossible to reach.
career path
stretch goal
unencouraged resignation
burnout
38. Evaluating self - considering one's own strengths and weaknesses. Best used for developmental purposes.
voluntary reduction
silver handshake
self-appraisal
Hay profile method
39. The number of days in the work week is shortened and the hours per day are longer.
transactional leader
recency error
legitimate leadership
compressed workweek
40. The degree in which an individual believes they have control of their fate.
Wagner Act (National Labor Relations Act)
distributional errors
locus control
Clayton Act
41. A resignation suggested by the employer to the employee.
encouraged resignation
characteristics model
Americans with Disabilities Act (ADA)
recency error
42. Pay by the hour.
manager/supervisor appraisal
job enlargement
problem solving appraisal interview
hourly pay
43. A decision based on the principle that the behavior that causes the greatest good for the most is ethical.
job enrichment
variable-interval reinforcement
involuntary reduction
utilitarian ethical decision
44. Means that people employed in an organization represent different cultural groups and human qualities.
workforce diversity
whistleblowing
Uniformed Services Employment and Reemployment Act
job analysis
45. 1994. Jobs are protected for those that go on short military service.
discipline
contributory pension plan
Uniformed Services Employment and Reemployment Act
Fair Labor Standards Act (FLSA)
46. 1964 - amended in 1972 - 1991 - and 1994. Broadest and most significant law affecting employment opportunity rights.
fair representation
hygiene factors
graphic rating scale
Civil Rights Act
47. Consists of vertical scales for each dimension of employee's performance.
behaviorally anchored rating scale (BARS)
Davis-Bacon Act
EEO-1 Report
individualistic ethical decision
48. An situation in which an employer makes work life so difficult for the employee that they have no choice but to resign.
encouraged resignation
ego strength
Age Discrimination in Employment Act
constructive discharge
49. 1986. Used to control the hiring - recruiting - or referring of people not eligible to work in the US. Uses the form I-9.
compressed workweek
Equal Pay Act
Immigration Reform and Control Act
utilitarian ethical decision
50. A career path that is not sequentially interdependent but each of the jobs in the arrangement must be completed before one can advance to the next higher level.
horizontal career path
partial reinforcement
workforce diversity
balanced scorecard (BSC)