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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Compensation useful in advancing organizational goals.
value-added compensation
ethnorelativism
alternative resolution procedure (ARD)
eustress
2. Method that determines the relative worth of jobs.
development
Worker Adjustment and Restraining Notification (WARN)
Occupational Safety and Health Act (OSHA)
job evaluation
3. Highest level of Maslow's hierarchy. Includes morality - creativity - spontaneity - problem solving - lack of prejudice - and acceptance of facts.
EEO-1 Report
social needs
self-actualization
compressed workweek
4. An appraisal error based on biases of how the information is selected - evaluated - or organized.
salary pay
human resource planning
Employee assistance programs (EAP)
temporal errors
5. Groups of jobs within a class that are paid the same. Used by the federal government.
pay grades
Employee assistance programs (EAP)
leadership
training
6. Leadership based on the control that management has over rewarding subordinates.
Railway Labor Act
reward leadership
unstructured interview
Material Safety Data Sheets (MSDS)
7. An situation in which an employer makes work life so difficult for the employee that they have no choice but to resign.
involuntary reduction
contrast effect
job specifications
constructive discharge
8. Employment at home while communicating with the workplace by phone or fax or modem
tell and sell appraisal interview
unencouraged resignation
telecommuting
servant leader
9. An interview that places the applicant in a simulated high stress setting to interview the candidate.
voluntary protection program (VPP)
stress interview
pluralism
transactional leader
10. A process to make the job more complex to improve the level of boredom of an oversimplified job.
charismatic leader
Taft-Hartley Act (Labor Management Relations Act)
restricted policy
job enlargement
11. Causes loss of productivity - frustration - or depression.
compressed workweek
career plateauing
burnout
balance sheet approach
12. Second level of Maslow's hierarchy. Includes security of body - employment - resources - morality - family - health - and posterity.
silver handshake
safety needs
stress interview
Equal Pay Act
13. Rating based on comparison than a standard.
balance sheet approach
hostile environment
mixed-standard rating scale
functional job analysis (FJA)
14. Diversity as a result of acquisitions and mergers - which is a forced diversification of the workplace.
strategic diversity management
orientation
referent power
mixed-standard rating scale
15. Two part-time employees share one full time position.
job sharing
reductions-in-force (RIF)
OSHA form 300
retirement
16. Sexual remarks or actions not targeted at a specific individual.
charismatic leader
quid pro quo harassment
social contract ethical decision
generalized sexual harassment
17. A report companies with 100 or more employees must fill out annually to determine workforce composition.
Bona Fide Occupational Qualification (BFOQ)
EEO-1 Report
succession planning
Civil Rights Act
18. Focus on the employee's achievements; less subjective - acceptable for employees and supervisors - link individual performance with organizational goals - encourage goal setting - and are good for reward and promotion decisions. However - time consum
pay secrecy
mixed-standard rating scale
employee involvement (EI) groups
results performance appraisal method
19. Insurance that pays for nursing homes and medical-related costs to old age and illness.
leadership
Long-term disability (LTD) insurance
Health Insurance Portability and Accountability Act (HIPAA)
employee involvement (EI) groups
20. Highest level of sexual harassment and would result in a punishable act under the law.
criminal sexual harassment
team appraisal
unstructured interview
error of leniency or strictness
21. To discipline by being effective - consistent - and applied to all equally. 1. Documentation of Misconduct 2. Investigative Interview 3. Application of Discipline
hot-stove approach
skill-based pay
eustress
wage and salary survey
22. Leadership dependent upon one's position within the company.
legitimate leadership
discipline
transactional leader
distress
23. The first level of moral development - in which people make decisions based on selfish reasons; concerned only with external rewards or punishments. A characteristic of managers with authoritarian and coercive styles.
pluralism
preconventional moral development
workforce diversity
strategic diversity management
24. A written description of the basic tasks - duties - minimum required experience - and responsibilities required of an employee holding a particular job.
defined contribution plan
ethnocentrism
compressed workweek
job description
25. An appraisal temporal error in which the appraiser inflates the evaluation because of a mutual connection.
justice ethical decision
similar to me error
factor comparison system
essay
26. The curve in the scattergram that identifies the worth of jobs and wages.
aptitude tests
pay grades
partial reinforcement
wage curve
27. Sexual harassment that is nonthreatening - but causes co-worker discomfort.
human resource planning
inappropriate sexual harassment
progressive discipline
problem solving appraisal interview
28. 1963. Amendment to the Fair Labor Standards Act. No discrimination of pay - benefits - or pension based on gender.
legitimate leadership
Equal Pay Act
variable-ratio reinforcement
leadership
29. Guarantee of benefits - especially in pension plans.
absenteeism
Bona Fide Occupational Qualification (BFOQ)
diversity awareness training
vesting
30. Measures what a person is capable of learning.
critical incident
customer appraisal
aptitude tests
salary pay
31. Voluntary or involuntary reductions in labor.
process improvement team
401(k) savings plan
behavior observation scales (BOS)
reductions-in-force (RIF)
32. Belief that things happen due to their own responsibility.
essay
accountability
internal locus
tell and listen appraisal interview
33. Training designed to make people recognize and address their own prejudices.
team appraisal
taskforce team
diversity awareness training
stretch goal
34. Evidence suggesting selection precludes members from protected classes.
orientation
fast tracking
restricted policy
mixed-standard rating scale
35. Binding document with terms or conditions or rules.
pay secrecy
labor agreement
vesting
tell and sell appraisal interview
36. A succession of linked jobs that prepares a worker for advancement to the next job in the chain.
career path
cafeteria plans
Davis-Bacon Act
EEO-1 Report
37. Breeds mistrust in the workplace; fairly excepted practice in private industry.
tell and sell appraisal interview
mixed-standard rating scale
pay secrecy
resignation
38. An organization that has generated a list of recommendation for executing an effective diversity initiative.
coercive leadership
positive reinforcement
Society for Human Resource Management
contrast error
39. A trait method that requires the rater to describe the employee's performance in a statement.; fairly subjective and reliant on the manager's ability to write effective statements.
distributional errors
hygiene factors
essay
Worker Adjustment and Restraining Notification (WARN)
40. Performance appraisal done by fellow employees - usually combined by the manager into a single profile for use. May be the most accurate - but not used due to popularity copntests.
peer appraisal
factor comparison system
human resource information system
career plateauing
41. Union must represent union and nonunion members equally.
authorization card
job analysis
job evaluation
fair representation
42. Different types of employee complaint resolution procedures.
alternative resolution procedure (ARD)
project team
defined benefit plan
conventional moral development
43. Encourages teamwork and knowledge transfer among employees.
OSHA form 300
stress interview
resignation
development assignments
44. Cost of living that measures the average prices of products and services over time.
adverse impact
EEO-1 Report
consumer price index (CPI)
eustress
45. Identification of future candidates for future anticipated vacancies.
cash compensation
generalized sexual harassment
succession planning
Long-term disability (LTD) insurance
46. A medical insurance plan that the employer contributes to meet the needs of the individual's medical needs.
voluntary protection program (VPP)
Medical savings account (MSA)
Pregnancy Discrimination Act
contrast error
47. A leader that has an ability to motivate employees to go beyond expectations; less predictable than transactional and embrace new ideas. Charismatic leaders are visionaries; they try to get others to see a better future and their participation in it.
contributory pension plan
social needs
critical incident
charismatic leader
48. RIF that is composed of lay-offs - either across the board or through company reorganization that result in fewer available positions.
involuntary reduction
authoritarian leadership type
criminal sexual harassment
discipline
49. Payment rates above the pay range.
tell and listen appraisal interview
Landrum-Griffin Act
critical incident
red circle rates
50. Basic individual beliefs about right and wrong.
esteem needs
values
job specifications
career plateauing