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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. 1994. Jobs are protected for those that go on short military service.
results performance appraisal method
EEO-1 Report
Uniformed Services Employment and Reemployment Act
individualistic ethical decision
2. Traditional approach to appraisal - a review by management one level higher.
manager/supervisor appraisal
flextime
Landrum-Griffin Act
hourly pay
3. 1970. A law passed to attempt to reduce workplace injuries and illnesses. It's general area of responsibility are: 1.General Industry 2. Maritime 3. Construction 4. Agriculture
strategic diversity management
disparate treatment
Occupational Safety and Health Act (OSHA)
Preferred Provider Organization (PPO)
4. Long-term(5 years +) planning reserved for the highest levels of management.
mixed-standard rating scale
positive discipline
strategic planning
whistleblowing
5. An interview based on a set group of questions so to be compared answers across all candidates. Questions are asked based on job knowledge - job simulation - situational - and work willingness.
structured interview
aptitude tests
Health Maintenance Organization (HMO)
core competencies
6. A form in which accidents that cause death - illness - or injury in the workplace are recorded.
constructive discharge
career plateauing
Davis-Bacon Act
OSHA form 300
7. Defining the characteristics that the organization feels would be a good fit for the vacancies. To recruit - an organization must conduct job analysis - provide a job description - and give job specification.
factor comparison system
four-fifths rule
job analysis
recruiting
8. Sexual harassment that uses rewards; potential for criminal prosecution.
hostile environment
solicitation sexual harassment
retirement
flextime
9. Official discrimination complaint to Equal Employment Opportunity Commission (EEOC) - filled by employee.
charge form
red circle rates
reductions-in-force (RIF)
managing workforce diversity
10. Idea that all cultures are inherently equal.
trancenders
trait performance appraisal method
training
ethnorelativism
11. Power derived from the degree in which one is admired and people want to emulate them.
contrast error
referent power
Wagner Act (National Labor Relations Act)
criminal sexual harassment
12. Not reporting to work.
equal employment opportunity (EEO) laws
absenteeism
training
labor agreement
13. The second level of moral development in which people make decisions that conform to societal expectations. A characteristic of managers who encourage work collaboration.
Age Discrimination in Employment Act
contributory pension plan
coercive sexual harassment
conventional moral development
14. 1972. Extended Civil Rights Title VII to government workers.
safety needs
Equal Employment Opportunity Act
social contract ethical decision
Walsh-Healy Act
15. Theory Z people - those that have reached the self-actualization phase.
core competencies
defined benefit plan
self-directed team
trancenders
16. Group assigned with improving quality.
generalized sexual harassment
partial reinforcement
process improvement team
vesting
17. Reward given for desired behavior.
positive reinforcement
pay grades
core competencies
ego strength
18. Highest level of Maslow's hierarchy. Includes morality - creativity - spontaneity - problem solving - lack of prejudice - and acceptance of facts.
cash compensation
self-actualization
job enlargement
trancenders
19. Hands-off approach over all decision-making without any further involvement unless asked to participate.
Railway Labor Act
distress
salary pay
laissez-faire leadership type
20. RIF that include some type of severance pay and extension of benefits for a predetermined period of time.
voluntary reduction
graphic rating scale
hourly pay
resignation
21. Act that provides individuals and dependents who may lose medical coverage with opportunity to pay to continue coverage.
Employee Retirement Income Security Act (ERISA)
trancenders
orientation
Consolidated Omnibus Budget Reconciliation Act (COBRA)
22. 1931. Required federal contracts for construction to specify minimum wage for workers.
Davis-Bacon Act
job analysis
motivators
problem solving appraisal interview
23. The rater checks statements on a list that he believes are characteristic of the employee.
balanced scorecard (BSC)
behavior checklist
McDonnell Douglas Test
Uniformed Services Employment and Reemployment Act
24. Harassment based on employment decisions; an economic or position consequence for noncompliance.
virtual team
recency error
quid pro quo harassment
repatriation
25. Means that people employed in an organization represent different cultural groups and human qualities.
workforce diversity
Worker Adjustment and Restraining Notification (WARN)
Davis-Bacon Act
fixed-interval reinforcement
26. Identifies the actions that should or should not be seen on the job - used mainly for developmental feedback..
punishment
leadership
behavioral performance appraisal method
vesting
27. Fourth level of Maslow's hierarchy. Includes self-esteem - confidence - achievement - respect of and by others.
reductions-in-force (RIF)
career plateauing
esteem needs
Americans with Disabilities Act (ADA)
28. Giving something unpleasant for an undesired behavior.
punishment
quid pro quo harassment
aptitude tests
fair representation
29. A procedural document designed by the federal government to assist in hiring - promotion - transfer - demotion - dismissal - and referrals.
Uniform Guidelines on Employee Selection Procedures
distributional errors
internal locus
physiological needs
30. A leader that clarifies roles - initiates structure - provides rewards - and is considerate of employees; fair - hardworking - and tolerant; emphasizes job-oriented(not personal) needs.
trancenders
401(k) savings plan
Uniform Guidelines on Employee Selection Procedures
transactional leader
31. Groups of jobs within a class that are paid the same. Used by the federal government.
skill-based pay
pay grades
pay for performance standard
structured interview
32. The oldest and simplest job evaluation that is based on grouping the jobs based on their relative worth to one another; can only be used on a small number of jobs.
hourly pay
social contract ethical decision
job ranking system
computerized job analysis
33. A step beyond tell and sell; stimulation of growth of the employee by discussing problems - needs - innovations - satisfactions - and dissatisfactions since last appraisal.
career plateauing
piecework pay
management by objectives (MBO)
problem solving appraisal interview
34. A resignation suggested by the employer to the employee.
hot-stove approach
encouraged resignation
negative reinforcement
distress
35. A group of people that rely primarily or exclusively on electronic forms of communication to work together in accomplishing goals.
ethnocentrism
virtual team
transformational leader
external locus
36. Flexible working hours that allow workers to choose start and end times.
Hay profile method
quality circle
flextime
consumer price index (CPI)
37. Home country nationals that are employees who live and work in a different country than their own.
factor comparison system
labor agreement
expatriates
strategic planning
38. A program that encourages employers to go beyond the minimum requirements outlined by OSHA. It includes three: 1. Star 2. Merit 3. Demonstration
voluntary protection program (VPP)
hygiene factors
characteristics model
managing workforce diversity
39. Power based on individual expertise.
job evaluation
expert power
strategic planning
positive reinforcement
40. A leader who works to fulfill subordinates' needs and goals as well as to achieve the organization's larger mission; the needs of others are placed above the leader's own needs.
Pregnancy Discrimination Act
hostile environment
servant leader
skill-based pay
41. Understanding the duties of the job.
job analysis
involuntary reduction
self-actualization
structured interview
42. Group of healthcare providers that guarantee lower healthcare costs to the employer; seen as a higher quality to the employee.
self-directed team
career plateauing
hygiene factors
Preferred Provider Organization (PPO)
43. Rating based on comparison than a standard.
referent power
unstructured interview
mixed-standard rating scale
Executive Order 11246
44. Threat of power in order to convince someone to engage in sexual activity.
laissez-faire leadership type
Worker Adjustment and Restraining Notification (WARN)
coercive sexual harassment
productivity
45. Involves determining the type and number of individuals needed to get the job done.
referent power
halo effect
broadbanding
job analysis
46. Accommodation of several cultures.
balance sheet approach
pluralism
justice ethical decision
pay grades
47. Voluntary or involuntary reductions in labor.
accountability
Health Maintenance Organization (HMO)
reductions-in-force (RIF)
job description
48. Belief that things happen due to luck or chance.
pay equity
tell and sell appraisal interview
Uniformed Services Employment and Reemployment Act
external locus
49. A method of moving the employee to different jobs for variety - designed to prevent boredom of repetitive tasks.
criminal sexual harassment
job rotation
Health Insurance Portability and Accountability Act (HIPAA)
manager/supervisor appraisal
50. An appraisal distributional error where the rater is reluctant to give high or low marks.
Executive Order 11246
job evaluation
error of central tendency
behavior checklist