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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Pay according to the number of units produced.
external locus
value-added compensation
piecework pay
tell and listen appraisal interview
2. An employer-created fund for laid off employees to draw from on top of unemployment benefits.
development assignments
position analysis questionnaire (PAQ)
Preferred Provider Organization (PPO)
Supplemental unemployment benefits (SUBS)
3. A group of people that rely primarily or exclusively on electronic forms of communication to work together in accomplishing goals.
Family and Medical Leave Act (FMLA)
host country nationals
virtual team
variable-ratio reinforcement
4. Various software programs that write job description and specifications based on job analysis.
Occupational Safety and Health Act (OSHA)
computerized job analysis
Uniformed Services Employment and Reemployment Act
balance sheet approach
5. Requires the rater to choose from statements that best describe the employee's output.
characteristics model
equal employment opportunity (EEO) laws
point system
forced-choice
6. Hands-off approach over all decision-making without any further involvement unless asked to participate.
critical incident
business ethics
constructive discharge
laissez-faire leadership type
7. Belief that one culture is superior to another.
extinction
ethnocentrism
coercive sexual harassment
telecommuting
8. A program that encourages employers to go beyond the minimum requirements outlined by OSHA. It includes three: 1. Star 2. Merit 3. Demonstration
essay
voluntary protection program (VPP)
Railway Labor Act
McDonnell Douglas Test
9. The oldest and simplest job evaluation that is based on grouping the jobs based on their relative worth to one another; can only be used on a small number of jobs.
labor agreement
ethnorelativism
job ranking system
unstructured interview
10. 1932. Labor legislation that outlawed 'yellow dog' contracts and forbade federal courts from issuing injunctions to restrain strikes - boycotts - and peaceful picketing.
ethnorelativism
Norris-La Guardia Act
physiological needs
point system
11. Teaching long-term skills.
variable-ratio reinforcement
salary pay
contrast effect
development
12. Method of performance measurement based on managers' records of specific examples of the employee acting in ways that are either effective or ineffective.
Railway Labor Act
internal selection
critical incident method
temporal errors
13. Compensation system that equals American money to foreign money on terms of purchasing power.
balance sheet approach
job classification system
coercive sexual harassment
fixed-ratio reinforcement
14. Group of healthcare providers that guarantee lower healthcare costs to the employer; seen as a higher quality to the employee.
pay for performance standard
Preferred Provider Organization (PPO)
unstructured interview
Worker Adjustment and Restraining Notification (WARN)
15. Characterized by an open-line communication between workers and management; values team-input - and facilitates group cooperation without being overly active within the group.
inappropriate sexual harassment
democratic leadership type
compressed workweek
similar to me error
16. An appraisal error involving groups of ratings given to employees.
distributional errors
job ranking system
business ethics
Health Maintenance Organization (HMO)
17. An appraisal temporal error in which the appraiser inflates the evaluation because of a mutual connection.
moral rights ethical decision
succession planning
tell and listen appraisal interview
similar to me error
18. Leadership dependent upon one's position within the company.
legitimate leadership
cross-functional team
horizontal career path
contrast error
19. A problem in evaluation due to being compared to someone previously evaluated.
fixed-interval reinforcement
contrast effect
host country nationals
authorization card
20. 194-point questionnaire with five-point scale to determine the degree in which tasks are performed.
stretch goal
Age Discrimination in Employment Act
structured interview
position analysis questionnaire (PAQ)
21. Seeking to minimize ethnocentrism and moving toward pluralism and ethnorelativism.
Fair Labor Standards Act (FLSA)
red circle rates
burnout
managing workforce diversity
22. Reward given for desired behavior.
ethnocentrism
moral rights ethical decision
positive reinforcement
trancenders
23. The need for achievement - recognition - responsibility - and growth; they both eliminate job dissatisfaction and stimulate motivation.
Medical savings account (MSA)
safety needs
motivators
discipline
24. Test that measure what a person can do right now.
continuous reinforcement
achievement test
recruiting
skill-based pay
25. Rates performance of employee achievement of goals set by manager and the employee.
unstructured interview
Family and Medical Leave Act (FMLA)
management by objectives (MBO)
Health Insurance Portability and Accountability Act (HIPAA)
26. 1959. Specially tailored to make labor officials responsible for the union's financial affairs - to prevent bully-boy tactics - ensure democratic voting practices within unions - outlaw secondary boycotts - and restrict picketing. Also called Labor-M
Medical savings account (MSA)
essay
Landrum-Griffin Act
Worker Adjustment and Restraining Notification (WARN)
27. To discipline by being effective - consistent - and applied to all equally. 1. Documentation of Misconduct 2. Investigative Interview 3. Application of Discipline
recency error
hot-stove approach
self-appraisal
involuntary reduction
28. Characterized by dictatorship that dismisses input from team members; decides the term of tasks and who will perform the work to be done.
accountability
discipline
authoritarian leadership type
Occupational Safety and Health Act (OSHA)
29. 1938. Provided basic pay structure for workers. Those that have to be paid are non-exempt and must be paid at least the minimum wage. Those who hold executive or managerial positions are exempt.
restricted policy
Fair Labor Standards Act (FLSA)
Landrum-Griffin Act
internal locus
30. Services provided for workers to deal with problems that interfere with how they do their jobs.
Employee assistance programs (EAP)
non-cash compensation
host country nationals
defined benefit plan
31. Statement authorizing union to act as their representative.
continuous reinforcement
Walsh-Healy Act
authorization card
coercive sexual harassment
32. Focus on the employee's achievements; less subjective - acceptable for employees and supervisors - link individual performance with organizational goals - encourage goal setting - and are good for reward and promotion decisions. However - time consum
results performance appraisal method
graphic rating scale
moral rights ethical decision
Uniformed Services Employment and Reemployment Act
33. Discipline based on corrective measures of increasing degree. Most commonly used. 1. Oral Warning 2. Written Warning 3. Suspension without Pay 4. Discharge
ego strength
progressive discipline
telecommuting
internal locus
34. The working conditions - pay - company policies - and interpersonal relationships; they help eliminate job satisfaction - but do not motivate the employee according to the two-factor theory.
hygiene factors
retirement
broadbanding
preconventional moral development
35. An appraisal distributional error where the rater is reluctant to give high or low marks.
error of central tendency
defined contribution plan
disparate treatment
arbitrator
36. Causes loss of productivity - frustration - or depression.
justice ethical decision
burnout
EEO-1 Report
moral rights ethical decision
37. Basic individual beliefs about right and wrong.
similar to me error
values
noncontributory pension plan
problem solving appraisal interview
38. Developed in response to a majority dominating the workforce.
telecommuting
cash compensation
affirmative action
burnout
39. Helps manager translate measurement framework from strategic to operational goals.
balanced scorecard (BSC)
behavior checklist
cafeteria plans
social contract ethical decision
40. Pay by the hour.
hourly pay
internal locus
Taft-Hartley Act (Labor Management Relations Act)
employee involvement (EI) groups
41. 1974. Main federal legislation responsible for controlling employee benefit and retirement plans.
vertical career path
Employee Retirement Income Security Act (ERISA)
continuous reinforcement
error of central tendency
42. Federal agencies and government contractors must comply with anti discrimination practices. Created the Office of Federal Contract Compliance Programs (OFCCP) to enforce this.
Executive Order 11246
team appraisal
telecommuting
computerized job analysis
43. Evaluation based on factor-by-factor of development and comparison. Comparison against key jobs within the organization.
Occupational Safety and Health Act (OSHA)
constructive discharge
forced-choice
factor comparison system
44. A method that evaluates based on: 1. Knowledge 2. Accountability 3. Mental Activity (KAMA)
recency error
training
Hay profile method
union steward
45. 1931. Required federal contracts for construction to specify minimum wage for workers.
job simplification
authoritarian leadership type
negative reinforcement
Davis-Bacon Act
46. A flexible benefit plan for the employee - letting them choose the benefits best suited to their personal needs and situation.
training
cafeteria plans
Executive Order 11246
burnout
47. Removal of something unpleasant for desire behavior.
learning organization
Davis-Bacon Act
project team
negative reinforcement
48. A neutral third party that will make the binding decision between both parties.
continuous reinforcement
process improvement team
arbitrator
job enrichment
49. 1970. A law passed to attempt to reduce workplace injuries and illnesses. It's general area of responsibility are: 1.General Industry 2. Maritime 3. Construction 4. Agriculture
coercive leadership
positive reinforcement
external locus
Occupational Safety and Health Act (OSHA)
50. Defining the characteristics that the organization feels would be a good fit for the vacancies. To recruit - an organization must conduct job analysis - provide a job description - and give job specification.
recruiting
authoritarian leadership type
Equal Employment Opportunity Act
customer appraisal