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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Highest level of sexual harassment and would result in a punishable act under the law.
halo effect
criminal sexual harassment
Society for Human Resource Management
job simplification
2. An attempt by the employer to alter the behavior of the employee by persuasion and motivational incentives.
disparate treatment
affirmative action
pay secrecy
tell and sell appraisal interview
3. Includes other employee benefits - such as health insurance - pension contributions - tuition reimbursement - and legal assistance programs.
Fair Labor Standards Act (FLSA)
non-cash compensation
pay for performance standard
process improvement team
4. A leader that clarifies roles - initiates structure - provides rewards - and is considerate of employees; fair - hardworking - and tolerant; emphasizes job-oriented(not personal) needs.
salary pay
resignation
transactional leader
contributory pension plan
5. When some of the desired behavior is reinforced. Can be classified into four groups: fixed-interval - fixed-ratio - variable-interval - and variable-ratio.
social contract ethical decision
separations
postconventional moral development
partial reinforcement
6. Highly trained workers that are a group that perform interdependent tasks.
job rotation
authorization card
charismatic leader
self-directed team
7. The combination of various appraisal systems to give the manager and employee the best view into the performance.
punishment
extinction
360-degree appraisal
peer appraisal
8. The degree in which an individual believes they have control of their fate.
locus control
behavior observation scales (BOS)
coercive leadership
balanced scorecard (BSC)
9. A pension plan in which both employer and employee fund pensions.
contributory pension plan
tell and sell appraisal interview
management by objectives (MBO)
values
10. Evidence suggesting selection precludes members from protected classes.
restricted policy
productivity
vertical career path
taskforce team
11. A problem in evaluation due to being compared to someone previously evaluated.
horizontal career path
achievement test
contrast effect
temporal errors
12. Includes hourly wages - salaries - and bonuses.
informal factors
point system
whistleblowing
cash compensation
13. Bottom level of Maslow's hierarchy. Includes shelter - food - sleep - breaks - and compensation.
virtual team
workforce diversity
stretch goal
physiological needs
14. Rewards according to a random number of behaviors. Results in very high performance.
Preferred Provider Organization (PPO)
variable-ratio reinforcement
functional job analysis (FJA)
managing workforce diversity
15. How an employee perceives his compensation relative to others within the organization.
pay equity
equal employment opportunity (EEO) laws
manager/supervisor appraisal
competence based pay
16. A program that encourages employers to go beyond the minimum requirements outlined by OSHA. It includes three: 1. Star 2. Merit 3. Demonstration
expatriates
voluntary protection program (VPP)
core competencies
salary pay
17. Pay by the hour.
Family and Medical Leave Act (FMLA)
servant leader
reductions-in-force (RIF)
hourly pay
18. RIF that is composed of lay-offs - either across the board or through company reorganization that result in fewer available positions.
involuntary reduction
Landrum-Griffin Act
career path
Age Discrimination in Employment Act
19. An organization that has generated a list of recommendation for executing an effective diversity initiative.
transactional leader
factor comparison system
cross-functional team
Society for Human Resource Management
20. 1935. Referred to as the Magna Carta of Labor. Guarantees the right to form labor movements.
unstructured interview
OSHA form 300
Wagner Act (National Labor Relations Act)
error of leniency or strictness
21. Power derived from the degree in which one is admired and people want to emulate them.
referent power
equal employment opportunity (EEO) laws
achievement test
self-directed team
22. 1914. No forbidding the existence of a union.
Health Maintenance Organization (HMO)
individualistic ethical decision
Clayton Act
arbitrator
23. Different types of employee complaint resolution procedures.
consumer price index (CPI)
alternative resolution procedure (ARD)
customer appraisal
career plateauing
24. Services provided for workers to deal with problems that interfere with how they do their jobs.
trait performance appraisal method
hygiene factors
Employee assistance programs (EAP)
culture shock
25. Highest level of Maslow's hierarchy. Includes morality - creativity - spontaneity - problem solving - lack of prejudice - and acceptance of facts.
self-actualization
training
compressed workweek
arbitrator
26. Only suitable defense against discrimination; postulates that age - religion - sex - or nationality is an actual qualification for the job. It does NOT cover race or color.
computerized job analysis
Bona Fide Occupational Qualification (BFOQ)
horizontal career path
eustress
27. Group of healthcare providers that guarantee lower healthcare costs to the employer; seen as a higher quality to the employee.
taskforce team
characteristics model
reductions-in-force (RIF)
Preferred Provider Organization (PPO)
28. Giving something unpleasant for an undesired behavior.
critical incident
defined benefit plan
pay equity
punishment
29. Selection of the minority is less than 80 percent of the time - used as a rule of thumb in determining adverse impact.
criminal sexual harassment
extinction
four-fifths rule
Supplemental unemployment benefits (SUBS)
30. Test that measure what a person can do right now.
learning organization
development
distress
achievement test
31. Compensation useful in advancing organizational goals.
customer appraisal
compressed workweek
negative reinforcement
value-added compensation
32. Employees that are not from the home or host country.
problem solving appraisal interview
Age Discrimination in Employment Act
human resource planning
third-country nationals
33. A group with mix of specialists that are assigned rather than voluntary membership.
hygiene factors
generalized sexual harassment
cross-functional team
conventional moral development
34. Threat of power in order to convince someone to engage in sexual activity.
coercive sexual harassment
encouraged resignation
adverse impact
expatriates
35. Idea that all cultures are inherently equal.
ethnorelativism
mixed-standard rating scale
hourly pay
defined benefit plan
36. Group assigned with improving quality.
job enrichment
conventional moral development
cash balance pension plan
process improvement team
37. An uncomfortable environment that interferes with job performance.
variable-interval reinforcement
computerized job analysis
aptitude tests
hostile environment
38. A group of people that rely primarily or exclusively on electronic forms of communication to work together in accomplishing goals.
virtual team
repatriation
cafeteria plans
Taft-Hartley Act (Labor Management Relations Act)
39. Test used by courts to assess merits of prima facie case of disparate treatment when lacking evidence - requires plaintiff to show he: 1. belongs to protected group -2. has applied and is qualified - 3. was rejected despite qualifications - and 4. th
Wagner Act (National Labor Relations Act)
preconventional moral development
McDonnell Douglas Test
coercive leadership
40. Positive stress that makes some strive to accomplish something.
pay equity
Executive Order 11246
pay grades
eustress
41. Binding document with terms or conditions or rules.
Clayton Act
quid pro quo harassment
labor agreement
job sharing
42. Advancing to the next level in the minimum time required in the current position.
job rotation
extinction
development assignments
fast tracking
43. Improvement of job efficiency by simplifying it.
justice ethical decision
job enrichment
job simplification
external locus
44. 1964 - amended in 1972 - 1991 - and 1994. Broadest and most significant law affecting employment opportunity rights.
Civil Rights Act
human resource planning
noncontributory pension plan
core competencies
45. Rejection of a higher percentage of protected classes for employment; unintentional discrimination.
hourly pay
democratic leadership type
adverse impact
reductions-in-force (RIF)
46. A method of moving the employee to different jobs for variety - designed to prevent boredom of repetitive tasks.
silver handshake
adverse impact
job rotation
inappropriate sexual harassment
47. Documents that contain the main information about hazardous material.
Material Safety Data Sheets (MSDS)
aptitude tests
employee involvement (EI) groups
culture shock
48. The matching of people with future vacancies.
job classification system
Walsh-Healy Act
human resource planning
managing workforce diversity
49. Rewards according to a specific time interval. Results in average and irregular performance.
flextime
Employee assistance programs (EAP)
skill-based pay
fixed-interval reinforcement
50. Power based on individual expertise.
fixed-ratio reinforcement
expert power
workforce diversity
job evaluation