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DSST Human Resource Management

Subjects : dsst, business-skills
  • Answer 50 questions in 15 minutes.
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  • Match each statement with the correct term.
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This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. 1963. Amendment to the Fair Labor Standards Act. No discrimination of pay - benefits - or pension based on gender.

2. Groups of employees who meet to resolve problems and improve the organization.

3. Union must represent union and nonunion members equally.

4. The act of returning to the country of origin after an international assignement.

5. Helps manager translate measurement framework from strategic to operational goals.

6. Improvement of job efficiency by simplifying it.

7. Harassment based on employment decisions; an economic or position consequence for noncompliance.

8. A process to make the job more complex to improve the level of boredom of an oversimplified job.

9. Discipline focused on early correcion of employee misconduct. 1. Conference between employee and supervisor. 2. Second conference when solution did not work 3. Decision-making leave (paid leave)

10. Sexual harassment that uses rewards; potential for criminal prosecution.

11. Sexual remarks or actions not targeted at a specific individual.

12. Rejection of a higher percentage of protected classes for employment; unintentional discrimination.

13. An attempt by the employer to alter the behavior of the employee by persuasion and motivational incentives.

14. Pay by the hour.

15. Defining the characteristics that the organization feels would be a good fit for the vacancies. To recruit - an organization must conduct job analysis - provide a job description - and give job specification.

16. Idea that all cultures are inherently equal.

17. A succession of linked jobs that prepares a worker for advancement to the next job in the chain.

18. 194-point questionnaire with five-point scale to determine the degree in which tasks are performed.

19. To discipline by being effective - consistent - and applied to all equally. 1. Documentation of Misconduct 2. Investigative Interview 3. Application of Discipline

20. The ability to influence people to achieve goals for the organization.

21. Official discrimination complaint to Equal Employment Opportunity Commission (EEOC) - filled by employee.

22. Performance appraisal that seeks evaluation from internal and external customers.

23. A decision based on existing norms.

24. Third level of Maslow's hierarchy. Includes friendship - family - and interaction.

25. A group with mix of specialists that are assigned rather than voluntary membership.

26. Employment at home while communicating with the workplace by phone or fax or modem

27. The need for achievement - recognition - responsibility - and growth; they both eliminate job dissatisfaction and stimulate motivation.

28. An integrated knowledge within an organization that sets it out from the competition.

29. Pay based on skills and increased job knowledge. Also called skilled based or knowledge based pay.

30. Discipline based on corrective measures of increasing degree. Most commonly used. 1. Oral Warning 2. Written Warning 3. Suspension without Pay 4. Discharge

31. Characterized by an open-line communication between workers and management; values team-input - and facilitates group cooperation without being overly active within the group.

32. 1931. Required federal contracts for construction to specify minimum wage for workers.

33. Strength of person's convictions. The higher it is - the more likely one will follow what they believe is ethical in lieu of following unethical impulses.

34. Theory Z people - those that have reached the self-actualization phase.

35. A neutral third party that will make the binding decision between both parties.

36. Host country natives that are employees. Usually is shifted to because it is cheaper - gives a good impression on locals - and no adjustment to culture.

37. Includes other employee benefits - such as health insurance - pension contributions - tuition reimbursement - and legal assistance programs.

38. Seeking to minimize ethnocentrism and moving toward pluralism and ethnorelativism.

39. Accommodation of several cultures.

40. 1. Treatment that punishes 2. Orderly behavior in an organization 3. Training that corrects undesirable behavior and develops self control

41. Highest level of Maslow's hierarchy. Includes morality - creativity - spontaneity - problem solving - lack of prejudice - and acceptance of facts.

42. A program that encourages employers to go beyond the minimum requirements outlined by OSHA. It includes three: 1. Star 2. Merit 3. Demonstration

43. Not reporting to work.

44. 1986. Used to control the hiring - recruiting - or referring of people not eligible to work in the US. Uses the form I-9.

45. A pension plan in which the amount is specific.

46. 1970. A law passed to attempt to reduce workplace injuries and illnesses. It's general area of responsibility are: 1.General Industry 2. Maritime 3. Construction 4. Agriculture

47. Power derived from the degree in which one is admired and people want to emulate them.

48. Act that amended age discrimination in employment to include all employee benefits; also provided terminated employees with time to consider group termination or retirement programs and consult an attorney.

49. Measures the frequency of observed behavior.

50. The different conditions upon which someone leaves a company; may be voluntary or involuntary.