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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Basic individual beliefs about right and wrong.
Davis-Bacon Act
values
four-fifths rule
negative reinforcement
2. A step beyond tell and sell; stimulation of growth of the employee by discussing problems - needs - innovations - satisfactions - and dissatisfactions since last appraisal.
problem solving appraisal interview
charge form
career path
Norris-La Guardia Act
3. How an employee perceives his compensation relative to others within the organization.
career path
ethnocentrism
development
pay equity
4. Third level of Maslow's hierarchy. Includes friendship - family - and interaction.
mixed-standard rating scale
social needs
culture shock
Wagner Act (National Labor Relations Act)
5. The first level of moral development - in which people make decisions based on selfish reasons; concerned only with external rewards or punishments. A characteristic of managers with authoritarian and coercive styles.
balance sheet approach
productivity
external locus
preconventional moral development
6. A career path that is not sequentially interdependent but each of the jobs in the arrangement must be completed before one can advance to the next higher level.
internal selection
esteem needs
horizontal career path
learning organization
7. Performance appraisal that recognizes team accomplishement instead of individual performance - used by companies with a strong total quality management (TQM) emphasis.
cafeteria plans
constructive discharge
team appraisal
tell and sell appraisal interview
8. 1947. Pro-business act created to counter the pro-labor Wagner Act by banning unfair practices of labor unions. Created the Federal Mediation and Conciliation Service (FMCS) to help resolve grievances.
Taft-Hartley Act (Labor Management Relations Act)
Davis-Bacon Act
problem solving appraisal interview
Society for Human Resource Management
9. Act that provides individuals and dependents who may lose medical coverage with opportunity to pay to continue coverage.
Health Maintenance Organization (HMO)
Consolidated Omnibus Budget Reconciliation Act (COBRA)
selection
structured interview
10. Compensation tied to a reward for effort and performance.
error of leniency or strictness
pay for performance standard
job classification system
transformational leader
11. 1914. No forbidding the existence of a union.
horizontal career path
variable-ratio reinforcement
Immigration Reform and Control Act
Clayton Act
12. Collapses traditional salary grades into a few wide bands and helps eliminate obsession with grades and gives management an enhanced ability to reward on performance.
Preferred Provider Organization (PPO)
behaviorally anchored rating scale (BARS)
Bona Fide Occupational Qualification (BFOQ)
broadbanding
13. Employment at home while communicating with the workplace by phone or fax or modem
telecommuting
charge form
similar to me error
contributory pension plan
14. The different conditions upon which someone leaves a company; may be voluntary or involuntary.
Employee Retirement Income Security Act (ERISA)
involuntary reduction
pay equity
separations
15. An organization that has generated a list of recommendation for executing an effective diversity initiative.
piecework pay
workforce diversity
Society for Human Resource Management
contrast error
16. Evidence suggesting selection precludes members from protected classes.
Occupational Safety and Health Act (OSHA)
culture shock
third-country nationals
restricted policy
17. Performance appraisal by an employee of their superior. Usually evaluates on leadership - oral communication - delegation of authority - coordination of team efforts - and interest in subordinates.
subordinate appraisal
Employee assistance programs (EAP)
absenteeism
essay
18. Union must represent union and nonunion members equally.
negative reinforcement
punishment
fair representation
Bona Fide Occupational Qualification (BFOQ)
19. A career path that is hiearchical in nature and consists of interdependent sequential jobs.
defined contribution plan
laissez-faire leadership type
EEO-1 Report
vertical career path
20. Laws that prevent discrimination in the workplace.
strategic diversity management
positive reinforcement
forced-choice
equal employment opportunity (EEO) laws
21. Reward given for desired behavior.
positive reinforcement
Fair Labor Standards Act (FLSA)
trancenders
flextime
22. Encourages teamwork and knowledge transfer among employees.
development assignments
functional job analysis (FJA)
variable-ratio reinforcement
preconventional moral development
23. A resignation in which an employee chooses to resign without provocation from the employer.
Fair Labor Standards Act (FLSA)
unencouraged resignation
Wagner Act (National Labor Relations Act)
extinction
24. Strength of person's convictions. The higher it is - the more likely one will follow what they believe is ethical in lieu of following unethical impulses.
ego strength
silver handshake
orientation
essay
25. Characterized by dictatorship that dismisses input from team members; decides the term of tasks and who will perform the work to be done.
authoritarian leadership type
absenteeism
defined benefit plan
productivity
26. Long-term(5 years +) planning reserved for the highest levels of management.
unencouraged resignation
hourly pay
Pregnancy Discrimination Act
strategic planning
27. Discipline based on corrective measures of increasing degree. Most commonly used. 1. Oral Warning 2. Written Warning 3. Suspension without Pay 4. Discharge
error of leniency or strictness
Walsh-Healy Act
progressive discipline
vertical career path
28. A leader who motivates people to transcend their personal interests for the good of the group; characterized by the ability to bring innovation.
fixed-interval reinforcement
equal employment opportunity (EEO) laws
compressed workweek
transformational leader
29. Positive stress that makes some strive to accomplish something.
recency error
job rotation
social contract ethical decision
eustress
30. Harassment based on employment decisions; an economic or position consequence for noncompliance.
strategic diversity management
Worker Adjustment and Restraining Notification (WARN)
quid pro quo harassment
extinction
31. A written description of the basic tasks - duties - minimum required experience - and responsibilities required of an employee holding a particular job.
job description
Executive Order 11246
unstructured interview
process improvement team
32. Minorities in the workplace.
protected classes
referent power
project team
development
33. RIF that is composed of lay-offs - either across the board or through company reorganization that result in fewer available positions.
Uniformed Services Employment and Reemployment Act
involuntary reduction
reductions-in-force (RIF)
behavioral performance appraisal method
34. Systems that provide data for Human Resource control and decision making.
behavior checklist
human resource information system
inappropriate sexual harassment
servant leader
35. An appraisal temporal error when the employee is compared to someone previously rated and not independently.
contrast error
job ranking system
401(k) savings plan
Employee Retirement Income Security Act (ERISA)
36. Leadership based on the control that management has over punishing subordinates.
coercive leadership
pay equity
Equal Employment Opportunity Act
unencouraged resignation
37. A decision based on the long-term interests of an individual.
recruiting
punishment
subordinate appraisal
individualistic ethical decision
38. Two part-time employees share one full time position.
Americans with Disabilities Act (ADA)
job sharing
Fair Labor Standards Act (FLSA)
ethnorelativism
39. Law that affects employers with one hundred or more employees and requires the employer to give advance notice of at least sixty days when a plant closing or mass layoff is planned.
Worker Adjustment and Restraining Notification (WARN)
halo effect
defined benefit plan
four-fifths rule
40. Second level of Maslow's hierarchy. Includes security of body - employment - resources - morality - family - health - and posterity.
factor comparison system
Uniformed Services Employment and Reemployment Act
job ranking system
safety needs
41. An extremely hard goal - but not impossible to reach.
stretch goal
skill-based pay
Landrum-Griffin Act
distributional errors
42. Sexual remarks or actions not targeted at a specific individual.
generalized sexual harassment
Employee assistance programs (EAP)
Norris-La Guardia Act
development assignments
43. The ability to influence people to achieve goals for the organization.
diversity awareness training
graphic rating scale
social contract ethical decision
leadership
44. Rates performance of employee achievement of goals set by manager and the employee.
management by objectives (MBO)
constructive discharge
inappropriate sexual harassment
subordinate appraisal
45. The act of returning to the country of origin after an international assignement.
pay for performance standard
quality circle
utilitarian ethical decision
repatriation
46. A leader that clarifies roles - initiates structure - provides rewards - and is considerate of employees; fair - hardworking - and tolerant; emphasizes job-oriented(not personal) needs.
transactional leader
Taft-Hartley Act (Labor Management Relations Act)
distributional errors
consumer price index (CPI)
47. Groups of jobs within a class that are paid the same. Used by the federal government.
Landrum-Griffin Act
job simplification
pay grades
utilitarian ethical decision
48. The working conditions - pay - company policies - and interpersonal relationships; they help eliminate job satisfaction - but do not motivate the employee according to the two-factor theory.
hygiene factors
transformational leader
job classification system
labor agreement
49. Can directly align employees with the organizational goals - with evaluation based on profits - sales - etc.
productivity
constructive discharge
pay secrecy
justice ethical decision
50. A decision based on existing norms.
social contract ethical decision
broadbanding
fixed-interval reinforcement
labor agreement