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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Developed in response to a majority dominating the workforce.
manager/supervisor appraisal
Fair Labor Standards Act (FLSA)
self-actualization
affirmative action
2. Teaching short-term skills. May be 'on-the-job' or 'off-the-job'.
management by objectives (MBO)
training
human resource information system
Equal Employment Opportunity Act
3. The first level of moral development - in which people make decisions based on selfish reasons; concerned only with external rewards or punishments. A characteristic of managers with authoritarian and coercive styles.
factor comparison system
repatriation
virtual team
preconventional moral development
4. Positive stress that makes some strive to accomplish something.
cash compensation
social needs
cash balance pension plan
eustress
5. Services provided for workers to deal with problems that interfere with how they do their jobs.
ethnorelativism
union steward
Employee assistance programs (EAP)
Americans with Disabilities Act (ADA)
6. The curve in the scattergram that identifies the worth of jobs and wages.
wage curve
point system
voluntary protection program (VPP)
orientation
7. 1931. Required federal contracts for construction to specify minimum wage for workers.
moral rights ethical decision
broadbanding
negative reinforcement
Davis-Bacon Act
8. How an employee perceives his compensation relative to others within the organization.
job simplification
factor comparison system
variable-interval reinforcement
pay equity
9. Team formed to solve a major organizational issue.
third-country nationals
taskforce team
resignation
behavior observation scales (BOS)
10. Theory Z people - those that have reached the self-actualization phase.
trancenders
positive reinforcement
behavior checklist
encouraged resignation
11. A pay attached to acquiring new knowledge or skills.
distress
skill-based pay
subordinate appraisal
telecommuting
12. Consists of vertical scales for each dimension of employee's performance.
behaviorally anchored rating scale (BARS)
hostile environment
team appraisal
Health Insurance Portability and Accountability Act (HIPAA)
13. Right for an employer to terminate an employee for no reason and for the employee to resign for the same.
job analysis
Employee Retirement Income Security Act (ERISA)
employment-at-will
hygiene factors
14. Act that amended age discrimination in employment to include all employee benefits; also provided terminated employees with time to consider group termination or retirement programs and consult an attorney.
Material Safety Data Sheets (MSDS)
continuous reinforcement
generalized sexual harassment
Older Workers Benefit Protection Act (OWBPA)
15. Characterized by dictatorship that dismisses input from team members; decides the term of tasks and who will perform the work to be done.
balanced scorecard (BSC)
Preferred Provider Organization (PPO)
authoritarian leadership type
virtual team
16. Performance appraisal that recognizes team accomplishement instead of individual performance - used by companies with a strong total quality management (TQM) emphasis.
team appraisal
pay for performance standard
physiological needs
Health Maintenance Organization (HMO)
17. An interview based on a set group of questions so to be compared answers across all candidates. Questions are asked based on job knowledge - job simulation - situational - and work willingness.
involuntary reduction
structured interview
absenteeism
balanced scorecard (BSC)
18. Separation that is typically planned well in advanced - and are well received - celebratory occasions.
charge form
retirement
distress
Landrum-Griffin Act
19. A career path that is hiearchical in nature and consists of interdependent sequential jobs.
active listening
Age Discrimination in Employment Act
strategic diversity management
vertical career path
20. The degree in which an individual believes they have control of their fate.
progressive discipline
locus control
laissez-faire leadership type
flextime
21. Includes other employee benefits - such as health insurance - pension contributions - tuition reimbursement - and legal assistance programs.
non-cash compensation
preconventional moral development
employee involvement (EI) groups
Taft-Hartley Act (Labor Management Relations Act)
22. Act that provides individuals and dependents who may lose medical coverage with opportunity to pay to continue coverage.
motivators
Americans with Disabilities Act (ADA)
Consolidated Omnibus Budget Reconciliation Act (COBRA)
Landrum-Griffin Act
23. Home country nationals that are employees who live and work in a different country than their own.
utilitarian ethical decision
human resource planning
expatriates
transactional leader
24. Accommodation of several cultures.
trait performance appraisal method
trancenders
pluralism
cafeteria plans
25. The need for achievement - recognition - responsibility - and growth; they both eliminate job dissatisfaction and stimulate motivation.
host country nationals
negative reinforcement
adverse impact
motivators
26. Test that measure what a person can do right now.
wage curve
job description
ethnocentrism
achievement test
27. Purposeful discrimination.
Uniform Guidelines on Employee Selection Procedures
coercive sexual harassment
achievement test
disparate treatment
28. When twelve months have been worked at an employer with health insurance - a worker can transfer to another employer with no regard to preexisting conditions.
Walsh-Healy Act
360-degree appraisal
development
Health Insurance Portability and Accountability Act (HIPAA)
29. A program that encourages employers to go beyond the minimum requirements outlined by OSHA. It includes three: 1. Star 2. Merit 3. Demonstration
job ranking system
authoritarian leadership type
voluntary protection program (VPP)
positive reinforcement
30. An uncomfortable environment that interferes with job performance.
factor comparison system
hostile environment
defined contribution plan
burnout
31. Performance appraisal done by fellow employees - usually combined by the manager into a single profile for use. May be the most accurate - but not used due to popularity copntests.
charge form
job rotation
locus control
peer appraisal
32. Focus on the employee's achievements; less subjective - acceptable for employees and supervisors - link individual performance with organizational goals - encourage goal setting - and are good for reward and promotion decisions. However - time consum
subordinate appraisal
results performance appraisal method
orientation
Equal Employment Opportunity Act
33. A resignation in which an employee chooses to resign without provocation from the employer.
unencouraged resignation
diversity awareness training
repatriation
Equal Pay Act
34. Reporting criminal activity to the government.
ego strength
whistleblowing
silver handshake
contributory pension plan
35. Identifies the actions that should or should not be seen on the job - used mainly for developmental feedback..
affirmative action
behavioral performance appraisal method
project team
contributory pension plan
36. A pension plan in which the amount is specific.
vertical career path
coercive leadership
defined benefit plan
third-country nationals
37. Second level of Maslow's hierarchy. Includes security of body - employment - resources - morality - family - health - and posterity.
safety needs
customer appraisal
stress interview
solicitation sexual harassment
38. Rewards after a specific number of desired behaviors. Results in high or stable performance.
restricted policy
horizontal career path
extinction
fixed-ratio reinforcement
39. 1974. Main federal legislation responsible for controlling employee benefit and retirement plans.
critical incident method
red circle rates
Employee Retirement Income Security Act (ERISA)
eustress
40. An interview that places the applicant in a simulated high stress setting to interview the candidate.
absenteeism
productivity
generalized sexual harassment
stress interview
41. Harmful stress that accompanies a feeling of insecurity.
error of leniency or strictness
pay for performance standard
Older Workers Benefit Protection Act (OWBPA)
distress
42. Official discrimination complaint to Equal Employment Opportunity Commission (EEOC) - filled by employee.
subordinate appraisal
social needs
charge form
graphic rating scale
43. The different conditions upon which someone leaves a company; may be voluntary or involuntary.
separations
job evaluation
servant leader
Equal Employment Opportunity Act
44. Group specifically to provide a new product or service.
Norris-La Guardia Act
project team
stress interview
consumer price index (CPI)
45. Third level of Maslow's hierarchy. Includes friendship - family - and interaction.
factor comparison system
social needs
involuntary reduction
stress interview
46. A group with mix of specialists that are assigned rather than voluntary membership.
cross-functional team
skill-based pay
Walsh-Healy Act
human resource information system
47. 1936. Responsible for prevailing minimum wage in a locality. Regular working hours identified as 8 per day and 40 per week; and time and a half for additional; no employment for convicts and children.
hourly pay
Walsh-Healy Act
productivity
Immigration Reform and Control Act
48. Giving something unpleasant for an undesired behavior.
job evaluation
punishment
human resource planning
legitimate leadership
49. A procedural document designed by the federal government to assist in hiring - promotion - transfer - demotion - dismissal - and referrals.
taskforce team
Uniform Guidelines on Employee Selection Procedures
customer appraisal
democratic leadership type
50. Involves determining the type and number of individuals needed to get the job done.
job analysis
utilitarian ethical decision
noncontributory pension plan
job description