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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. RIF that is composed of lay-offs - either across the board or through company reorganization that result in fewer available positions.
involuntary reduction
vertical career path
managing workforce diversity
team appraisal
2. Hiring through searching and evaluating internal job postings and existing employee files.
internal selection
error of leniency or strictness
structured interview
job enlargement
3. The rater checks statements on a list that he believes are characteristic of the employee.
behavior checklist
positive reinforcement
coercive leadership
compressed workweek
4. The combination of various appraisal systems to give the manager and employee the best view into the performance.
360-degree appraisal
self-actualization
voluntary protection program (VPP)
Clayton Act
5. The degree in which an individual believes they have control of their fate.
Taft-Hartley Act (Labor Management Relations Act)
wage and salary survey
discipline
locus control
6. 1994. Jobs are protected for those that go on short military service.
Employee Retirement Income Security Act (ERISA)
Uniformed Services Employment and Reemployment Act
quid pro quo harassment
mixed-standard rating scale
7. Harassment based on employment decisions; an economic or position consequence for noncompliance.
protected classes
noncontributory pension plan
core competencies
quid pro quo harassment
8. An attempt by the employer to alter the behavior of the employee by persuasion and motivational incentives.
resignation
tell and sell appraisal interview
variable-interval reinforcement
career path
9. Rating based on comparison than a standard.
mixed-standard rating scale
Railway Labor Act
variable-ratio reinforcement
balance sheet approach
10. Law that affects employers with one hundred or more employees and requires the employer to give advance notice of at least sixty days when a plant closing or mass layoff is planned.
Worker Adjustment and Restraining Notification (WARN)
expert power
accountability
eustress
11. 1935. Referred to as the Magna Carta of Labor. Guarantees the right to form labor movements.
servant leader
managing workforce diversity
stretch goal
Wagner Act (National Labor Relations Act)
12. Selection of the minority is less than 80 percent of the time - used as a rule of thumb in determining adverse impact.
four-fifths rule
manager/supervisor appraisal
trancenders
reward leadership
13. A leader that has an ability to motivate employees to go beyond expectations; less predictable than transactional and embrace new ideas. Charismatic leaders are visionaries; they try to get others to see a better future and their participation in it.
motivators
balance sheet approach
selection
charismatic leader
14. A group of people that rely primarily or exclusively on electronic forms of communication to work together in accomplishing goals.
virtual team
transformational leader
wage curve
safety needs
15. 1978. No discrimination based on pregnancy - childbirth - and related conditions.
pay grades
stretch goal
accountability
Pregnancy Discrimination Act
16. A method that evaluates based on: 1. Knowledge 2. Accountability 3. Mental Activity (KAMA)
Hay profile method
structured interview
critical incident method
business ethics
17. An employer-created fund for laid off employees to draw from on top of unemployment benefits.
cash balance pension plan
strategic planning
Supplemental unemployment benefits (SUBS)
distributional errors
18. Host country natives that are employees. Usually is shifted to because it is cheaper - gives a good impression on locals - and no adjustment to culture.
job classification system
utilitarian ethical decision
host country nationals
solicitation sexual harassment
19. An interview that places the applicant in a simulated high stress setting to interview the candidate.
referent power
stress interview
negative reinforcement
reductions-in-force (RIF)
20. A form in which accidents that cause death - illness - or injury in the workplace are recorded.
reward leadership
Worker Adjustment and Restraining Notification (WARN)
Long-term disability (LTD) insurance
OSHA form 300
21. Power derived from the degree in which one is admired and people want to emulate them.
job enrichment
referent power
burnout
balance sheet approach
22. Groups of jobs within a class that are paid the same. Used by the federal government.
pay grades
cross-functional team
democratic leadership type
hot-stove approach
23. Characterized by dictatorship that dismisses input from team members; decides the term of tasks and who will perform the work to be done.
whistleblowing
taskforce team
authoritarian leadership type
hot-stove approach
24. Reward given for desired behavior.
protected classes
absenteeism
positive reinforcement
succession planning
25. The process of screening - interviewing - and hiring individuals.
Consolidated Omnibus Budget Reconciliation Act (COBRA)
Railway Labor Act
host country nationals
selection
26. Purposeful discrimination.
variable-interval reinforcement
disparate treatment
employee involvement (EI) groups
Wagner Act (National Labor Relations Act)
27. Highest level of Maslow's hierarchy. Includes morality - creativity - spontaneity - problem solving - lack of prejudice - and acceptance of facts.
error of leniency or strictness
culture shock
self-appraisal
self-actualization
28. A decision based on the principle that the behavior that causes the greatest good for the most is ethical.
job classification system
utilitarian ethical decision
vertical career path
vesting
29. A procedural document designed by the federal government to assist in hiring - promotion - transfer - demotion - dismissal - and referrals.
process improvement team
Uniform Guidelines on Employee Selection Procedures
labor agreement
customer appraisal
30. Flexible working hours that allow workers to choose start and end times.
computerized job analysis
management by objectives (MBO)
results performance appraisal method
flextime
31. 1947. Pro-business act created to counter the pro-labor Wagner Act by banning unfair practices of labor unions. Created the Federal Mediation and Conciliation Service (FMCS) to help resolve grievances.
characteristics model
absenteeism
Taft-Hartley Act (Labor Management Relations Act)
Fair Labor Standards Act (FLSA)
32. Test used by courts to assess merits of prima facie case of disparate treatment when lacking evidence - requires plaintiff to show he: 1. belongs to protected group -2. has applied and is qualified - 3. was rejected despite qualifications - and 4. th
McDonnell Douglas Test
contrast error
Executive Order 11246
factor comparison system
33. Laws that prevent discrimination in the workplace.
equal employment opportunity (EEO) laws
Employee Retirement Income Security Act (ERISA)
training
behavior checklist
34. A process to make the job more complex to improve the level of boredom of an oversimplified job.
job classification system
Taft-Hartley Act (Labor Management Relations Act)
Bona Fide Occupational Qualification (BFOQ)
job enlargement
35. Traditional approach to appraisal - a review by management one level higher.
team appraisal
expert power
horizontal career path
manager/supervisor appraisal
36. Measures the frequency of observed behavior.
behavior observation scales (BOS)
employee involvement (EI) groups
coercive sexual harassment
physiological needs
37. Advancing to the next level in the minimum time required in the current position.
fast tracking
discipline
development assignments
justice ethical decision
38. Belief that one culture is superior to another.
self-actualization
contrast effect
ethnocentrism
EEO-1 Report
39. Team formed to solve a major organizational issue.
silver handshake
variable-interval reinforcement
Health Maintenance Organization (HMO)
taskforce team
40. Third level of Maslow's hierarchy. Includes friendship - family - and interaction.
social needs
broadbanding
physiological needs
voluntary protection program (VPP)
41. A behavioral method that notes an unusual event that identifies superior or inferior performance by the employee.
punishment
Equal Pay Act
critical incident
Long-term disability (LTD) insurance
42. A medical insurance plan that the employer contributes to meet the needs of the individual's medical needs.
Family and Medical Leave Act (FMLA)
reductions-in-force (RIF)
orientation
Medical savings account (MSA)
43. A career path that is hiearchical in nature and consists of interdependent sequential jobs.
external locus
vertical career path
stress interview
managing workforce diversity
44. A pension plan in which both employer and employee fund pensions.
pluralism
contributory pension plan
hostile environment
continuous reinforcement
45. Means that people employed in an organization represent different cultural groups and human qualities.
Landrum-Griffin Act
criminal sexual harassment
piecework pay
workforce diversity
46. An intent to resign from a company that is typically expressed in written communication to the employee's manager.
telecommuting
contrast error
resignation
essay
47. An organization that is participatory in problem solving - improving - and increasing capabilities.
preconventional moral development
learning organization
Worker Adjustment and Restraining Notification (WARN)
development assignments
48. Characterized by an open-line communication between workers and management; values team-input - and facilitates group cooperation without being overly active within the group.
job rotation
progressive discipline
career path
democratic leadership type
49. Federal agencies and government contractors must comply with anti discrimination practices. Created the Office of Federal Contract Compliance Programs (OFCCP) to enforce this.
Executive Order 11246
burnout
training
positive discipline
50. 1970. A law passed to attempt to reduce workplace injuries and illnesses. It's general area of responsibility are: 1.General Industry 2. Maritime 3. Construction 4. Agriculture
Occupational Safety and Health Act (OSHA)
positive reinforcement
expert power
positive discipline