SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The degree in which an individual believes they have control of their fate.
locus control
servant leader
Equal Pay Act
quid pro quo harassment
2. Teaching long-term skills.
balanced scorecard (BSC)
development
preconventional moral development
absenteeism
3. Test that measure what a person can do right now.
Americans with Disabilities Act (ADA)
extinction
charge form
achievement test
4. Threat of power in order to convince someone to engage in sexual activity.
coercive sexual harassment
Immigration Reform and Control Act
separations
cross-functional team
5. A pension plan in which the amount is specific.
error of leniency or strictness
balanced scorecard (BSC)
EEO-1 Report
defined benefit plan
6. A process to make the job more complex to improve the level of boredom of an oversimplified job.
job enlargement
team appraisal
Health Insurance Portability and Accountability Act (HIPAA)
retirement
7. Rewards according to a specific time interval. Results in average and irregular performance.
non-cash compensation
Health Maintenance Organization (HMO)
fixed-interval reinforcement
Davis-Bacon Act
8. Harassment based on employment decisions; an economic or position consequence for noncompliance.
halo effect
quid pro quo harassment
Health Insurance Portability and Accountability Act (HIPAA)
cash compensation
9. A flexible benefit plan for the employee - letting them choose the benefits best suited to their personal needs and situation.
critical incident method
ego strength
cafeteria plans
four-fifths rule
10. A resignation suggested by the employer to the employee.
encouraged resignation
cafeteria plans
similar to me error
point system
11. The act of returning to the country of origin after an international assignement.
repatriation
Material Safety Data Sheets (MSDS)
postconventional moral development
graphic rating scale
12. Group specifically to provide a new product or service.
project team
eustress
reward leadership
stretch goal
13. Reporting criminal activity to the government.
Taft-Hartley Act (Labor Management Relations Act)
adverse impact
whistleblowing
Preferred Provider Organization (PPO)
14. 1972. Extended Civil Rights Title VII to government workers.
reward leadership
compressed workweek
team appraisal
Equal Employment Opportunity Act
15. Traditional approach to appraisal - a review by management one level higher.
constructive discharge
Equal Pay Act
manager/supervisor appraisal
EEO-1 Report
16. Withdrawal of a reward.
extinction
transformational leader
referent power
tell and listen appraisal interview
17. Flexible working hours that allow workers to choose start and end times.
subordinate appraisal
360-degree appraisal
flextime
consumer price index (CPI)
18. Second level of Maslow's hierarchy. Includes security of body - employment - resources - morality - family - health - and posterity.
positive reinforcement
coercive sexual harassment
safety needs
internal selection
19. Belief that things happen due to their own responsibility.
flextime
internal locus
learning organization
behavioral performance appraisal method
20. Breeds mistrust in the workplace; fairly excepted practice in private industry.
affirmative action
distributional errors
reward leadership
pay secrecy
21. Quantitative job evaluation that determines the value based on the points assigned to it; uses the point manual.
point system
Executive Order 11246
factor comparison system
pay for performance standard
22. Measures the frequency of observed behavior.
Landrum-Griffin Act
behavior observation scales (BOS)
360-degree appraisal
absenteeism
23. A resignation in which an employee chooses to resign without provocation from the employer.
negative reinforcement
unencouraged resignation
Americans with Disabilities Act (ADA)
progressive discipline
24. Quantitative approach to job analysis that assumes all parts of the job relate to data - people - and things.
project team
affirmative action
functional job analysis (FJA)
Health Maintenance Organization (HMO)
25. Cost of living that measures the average prices of products and services over time.
expatriates
consumer price index (CPI)
skill-based pay
authorization card
26. Diversity as a result of acquisitions and mergers - which is a forced diversification of the workplace.
Society for Human Resource Management
Health Insurance Portability and Accountability Act (HIPAA)
fixed-interval reinforcement
strategic diversity management
27. A communication of strong and weak points of the employee's performance - and then in which the employee responds with his feelings about the appraisal.
esteem needs
four-fifths rule
tell and listen appraisal interview
Age Discrimination in Employment Act
28. Characterized by an open-line communication between workers and management; values team-input - and facilitates group cooperation without being overly active within the group.
democratic leadership type
esteem needs
fixed-interval reinforcement
compressed workweek
29. Advancing to the next level in the minimum time required in the current position.
defined contribution plan
learning organization
retirement
fast tracking
30. A decision based on the long-term interests of an individual.
individualistic ethical decision
behaviorally anchored rating scale (BARS)
disparate treatment
hostile environment
31. 1. Treatment that punishes 2. Orderly behavior in an organization 3. Training that corrects undesirable behavior and develops self control
discipline
vertical career path
succession planning
trancenders
32. Strength of person's convictions. The higher it is - the more likely one will follow what they believe is ethical in lieu of following unethical impulses.
ego strength
leadership
hot-stove approach
essay
33. A group with mix of specialists that are assigned rather than voluntary membership.
cross-functional team
Pregnancy Discrimination Act
separations
progressive discipline
34. Third level of Maslow's hierarchy. Includes friendship - family - and interaction.
social needs
authorization card
postconventional moral development
balanced scorecard (BSC)
35. Measures what a person is capable of learning.
aptitude tests
transactional leader
fixed-ratio reinforcement
Older Workers Benefit Protection Act (OWBPA)
36. A decision based on total impartiality.
justice ethical decision
alternative resolution procedure (ARD)
team appraisal
referent power
37. Sexual harassment that uses rewards; potential for criminal prosecution.
solicitation sexual harassment
expatriates
development
resignation
38. Act that amended age discrimination in employment to include all employee benefits; also provided terminated employees with time to consider group termination or retirement programs and consult an attorney.
Older Workers Benefit Protection Act (OWBPA)
job rotation
active listening
Hay profile method
39. Rewards according to a random number of behaviors. Results in very high performance.
laissez-faire leadership type
vesting
variable-ratio reinforcement
reductions-in-force (RIF)
40. 1990. Employers cannot discriminate against people with physical or mental capabilities - and must make reasonable accommodations for people with disabilities or religious preferences.
Walsh-Healy Act
Age Discrimination in Employment Act
Americans with Disabilities Act (ADA)
peer appraisal
41. An integrated knowledge within an organization that sets it out from the competition.
core competencies
reward leadership
stress interview
labor agreement
42. Listening to understand without judgment.
active listening
job classification system
development assignments
career plateauing
43. Various software programs that write job description and specifications based on job analysis.
stretch goal
Clayton Act
distress
computerized job analysis
44. Removal of something unpleasant for desire behavior.
negative reinforcement
forced-choice
distress
cross-functional team
45. A career path that is hiearchical in nature and consists of interdependent sequential jobs.
adverse impact
vertical career path
authorization card
Older Workers Benefit Protection Act (OWBPA)
46. A program that encourages employers to go beyond the minimum requirements outlined by OSHA. It includes three: 1. Star 2. Merit 3. Demonstration
behavior checklist
voluntary protection program (VPP)
ethnocentrism
productivity
47. A method that evaluates based on: 1. Knowledge 2. Accountability 3. Mental Activity (KAMA)
Hay profile method
transactional leader
Health Maintenance Organization (HMO)
mixed-standard rating scale
48. Rewards according to random times. Results in moderately high and stable performance.
variable-interval reinforcement
similar to me error
laissez-faire leadership type
arbitrator
49. The rater checks statements on a list that he believes are characteristic of the employee.
fast tracking
behavior checklist
quality circle
arbitrator
50. Includes the social environment of the workplace and informal work groups.
job classification system
Hay profile method
process improvement team
informal factors