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DSST Human Resource Management
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Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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study here
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Bottom level of Maslow's hierarchy. Includes shelter - food - sleep - breaks - and compensation.
resignation
physiological needs
balance sheet approach
job classification system
2. An interview that places the applicant in a simulated high stress setting to interview the candidate.
stress interview
unstructured interview
variable-interval reinforcement
behavior checklist
3. A resignation in which an employee chooses to resign without provocation from the employer.
core competencies
peer appraisal
unencouraged resignation
esteem needs
4. The second level of moral development in which people make decisions that conform to societal expectations. A characteristic of managers who encourage work collaboration.
fair representation
essay
conventional moral development
internal selection
5. 1932. Labor legislation that outlawed 'yellow dog' contracts and forbade federal courts from issuing injunctions to restrain strikes - boycotts - and peaceful picketing.
Norris-La Guardia Act
project team
functional job analysis (FJA)
Wagner Act (National Labor Relations Act)
6. Various software programs that write job description and specifications based on job analysis.
computerized job analysis
social needs
red circle rates
Americans with Disabilities Act (ADA)
7. Separation that is typically planned well in advanced - and are well received - celebratory occasions.
Health Maintenance Organization (HMO)
skill-based pay
OSHA form 300
retirement
8. Selection of the minority is less than 80 percent of the time - used as a rule of thumb in determining adverse impact.
factor comparison system
four-fifths rule
host country nationals
virtual team
9. The ability to influence people to achieve goals for the organization.
leadership
external locus
red circle rates
Pregnancy Discrimination Act
10. An early retirement incentive in a form of a cash bonus or increased pension.
factor comparison system
fixed-ratio reinforcement
silver handshake
behaviorally anchored rating scale (BARS)
11. Rating based on comparison than a standard.
graphic rating scale
authoritarian leadership type
ethnorelativism
mixed-standard rating scale
12. Job evaluation based on classification of jobs in groups of predetermined wage grades. This is what the federal government uses.
career path
pluralism
postconventional moral development
job classification system
13. A program that encourages employers to go beyond the minimum requirements outlined by OSHA. It includes three: 1. Star 2. Merit 3. Demonstration
voluntary protection program (VPP)
401(k) savings plan
physiological needs
legitimate leadership
14. An uncomfortable environment that interferes with job performance.
hourly pay
hostile environment
contrast effect
error of leniency or strictness
15. The oldest and simplest job evaluation that is based on grouping the jobs based on their relative worth to one another; can only be used on a small number of jobs.
distress
job ranking system
subordinate appraisal
continuous reinforcement
16. Pay is the same each pay period regardless of hours worked.
skill-based pay
separations
horizontal career path
salary pay
17. A leader who works to fulfill subordinates' needs and goals as well as to achieve the organization's larger mission; the needs of others are placed above the leader's own needs.
servant leader
recency error
point system
Preferred Provider Organization (PPO)
18. Involves determining the type and number of individuals needed to get the job done.
alternative resolution procedure (ARD)
360-degree appraisal
graphic rating scale
job analysis
19. An situation in which an employer makes work life so difficult for the employee that they have no choice but to resign.
mixed-standard rating scale
constructive discharge
subordinate appraisal
Bona Fide Occupational Qualification (BFOQ)
20. Quantitative job evaluation that determines the value based on the points assigned to it; uses the point manual.
point system
Landrum-Griffin Act
vertical career path
equal employment opportunity (EEO) laws
21. Test used by courts to assess merits of prima facie case of disparate treatment when lacking evidence - requires plaintiff to show he: 1. belongs to protected group -2. has applied and is qualified - 3. was rejected despite qualifications - and 4. th
inappropriate sexual harassment
Long-term disability (LTD) insurance
McDonnell Douglas Test
pay grades
22. Highest level of sexual harassment and would result in a punishable act under the law.
development
recruiting
affirmative action
criminal sexual harassment
23. Teaching short-term skills. May be 'on-the-job' or 'off-the-job'.
pay grades
cross-functional team
job specifications
training
24. 194-point questionnaire with five-point scale to determine the degree in which tasks are performed.
position analysis questionnaire (PAQ)
job description
involuntary reduction
retirement
25. A neutral third party that will make the binding decision between both parties.
variable-interval reinforcement
physiological needs
burnout
arbitrator
26. Performance appraisal that seeks evaluation from internal and external customers.
democratic leadership type
customer appraisal
Employee Retirement Income Security Act (ERISA)
Hay profile method
27. A pension plan in which both employer and employee fund pensions.
critical incident method
401(k) savings plan
individualistic ethical decision
contributory pension plan
28. Long-term(5 years +) planning reserved for the highest levels of management.
characteristics model
strategic planning
progressive discipline
similar to me error
29. Group of healthcare providers that guarantee lower healthcare costs to the employer; seen as a higher quality to the employee.
Preferred Provider Organization (PPO)
coercive leadership
continuous reinforcement
pay secrecy
30. The first level of moral development - in which people make decisions based on selfish reasons; concerned only with external rewards or punishments. A characteristic of managers with authoritarian and coercive styles.
preconventional moral development
stress interview
pay for performance standard
employee involvement (EI) groups
31. Belief that things happen due to luck or chance.
external locus
positive discipline
orientation
contributory pension plan
32. Hiring through searching and evaluating internal job postings and existing employee files.
orientation
laissez-faire leadership type
internal selection
behaviorally anchored rating scale (BARS)
33. Removal of something unpleasant for desire behavior.
negative reinforcement
criminal sexual harassment
Worker Adjustment and Restraining Notification (WARN)
cash compensation
34. Helps manager translate measurement framework from strategic to operational goals.
expatriates
customer appraisal
error of leniency or strictness
balanced scorecard (BSC)
35. Belief that one culture is superior to another.
authoritarian leadership type
EEO-1 Report
social needs
ethnocentrism
36. The survey of the wages paid to employees with similar skill sets in a labor market. The Bureau of Labor Statistics publishes a reliable one.
process improvement team
pay equity
Society for Human Resource Management
wage and salary survey
37. Sexual harassment that uses rewards; potential for criminal prosecution.
wage and salary survey
characteristics model
solicitation sexual harassment
trancenders
38. Reward given for desired behavior.
legitimate leadership
job analysis
results performance appraisal method
positive reinforcement
39. To discipline by being effective - consistent - and applied to all equally. 1. Documentation of Misconduct 2. Investigative Interview 3. Application of Discipline
variable-interval reinforcement
job rotation
third-country nationals
hot-stove approach
40. An employer-created fund for laid off employees to draw from on top of unemployment benefits.
partial reinforcement
Society for Human Resource Management
Supplemental unemployment benefits (SUBS)
external locus
41. When every desired behavior is reinforced; effective when the behavior is new.
unencouraged resignation
continuous reinforcement
protected classes
reward leadership
42. A decision based on the principle that the behavior that causes the greatest good for the most is ethical.
horizontal career path
conventional moral development
results performance appraisal method
utilitarian ethical decision
43. Hands-off approach over all decision-making without any further involvement unless asked to participate.
Clayton Act
subordinate appraisal
tell and sell appraisal interview
laissez-faire leadership type
44. An appraisal temporal error in which the appraiser inflates the evaluation because of a mutual connection.
hygiene factors
similar to me error
McDonnell Douglas Test
justice ethical decision
45. When some of the desired behavior is reinforced. Can be classified into four groups: fixed-interval - fixed-ratio - variable-interval - and variable-ratio.
job analysis
partial reinforcement
alternative resolution procedure (ARD)
solicitation sexual harassment
46. Guarantee of benefits - especially in pension plans.
fair representation
process improvement team
vesting
pay for performance standard
47. Giving something unpleasant for an undesired behavior.
punishment
job specifications
pay equity
absenteeism
48. Positive stress that makes some strive to accomplish something.
tell and listen appraisal interview
expatriates
eustress
critical incident method
49. A decision based on total impartiality.
telecommuting
salary pay
quid pro quo harassment
justice ethical decision
50. Evaluation based on factor-by-factor of development and comparison. Comparison against key jobs within the organization.
business ethics
temporal errors
locus control
factor comparison system
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