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Test your basic knowledge |
DSST Human Resource Management
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Subjects
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dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. 1959. Specially tailored to make labor officials responsible for the union's financial affairs - to prevent bully-boy tactics - ensure democratic voting practices within unions - outlaw secondary boycotts - and restrict picketing. Also called Labor-M
Landrum-Griffin Act
strategic planning
Americans with Disabilities Act (ADA)
culture shock
2. Quantitative approach to job analysis that assumes all parts of the job relate to data - people - and things.
transformational leader
functional job analysis (FJA)
learning organization
Material Safety Data Sheets (MSDS)
3. Encourages teamwork and knowledge transfer among employees.
wage and salary survey
error of leniency or strictness
development assignments
behavior observation scales (BOS)
4. A pension plan in which only the employer funds pensions.
forced-choice
arbitrator
Supplemental unemployment benefits (SUBS)
noncontributory pension plan
5. Cost of living that measures the average prices of products and services over time.
punishment
achievement test
consumer price index (CPI)
diversity awareness training
6. Test that measure what a person can do right now.
distributional errors
achievement test
halo effect
balance sheet approach
7. Helps manager translate measurement framework from strategic to operational goals.
business ethics
Age Discrimination in Employment Act
balanced scorecard (BSC)
quid pro quo harassment
8. A leader that clarifies roles - initiates structure - provides rewards - and is considerate of employees; fair - hardworking - and tolerant; emphasizes job-oriented(not personal) needs.
transactional leader
job analysis
progressive discipline
results performance appraisal method
9. Collapses traditional salary grades into a few wide bands and helps eliminate obsession with grades and gives management an enhanced ability to reward on performance.
job enlargement
broadbanding
ego strength
error of leniency or strictness
10. The oldest and simplest job evaluation that is based on grouping the jobs based on their relative worth to one another; can only be used on a small number of jobs.
Immigration Reform and Control Act
job ranking system
retirement
quid pro quo harassment
11. A concept Richard Hackman and Greg Oldham formulated after researching job design - focusing on three main parts: core job dimensions - critical psychological states - and employee growth need.
external locus
temporal errors
Worker Adjustment and Restraining Notification (WARN)
characteristics model
12. 1931. Required federal contracts for construction to specify minimum wage for workers.
Society for Human Resource Management
conventional moral development
Davis-Bacon Act
inappropriate sexual harassment
13. A group with mix of specialists that are assigned rather than voluntary membership.
balanced scorecard (BSC)
positive reinforcement
cross-functional team
external locus
14. A leader that has an ability to motivate employees to go beyond expectations; less predictable than transactional and embrace new ideas. Charismatic leaders are visionaries; they try to get others to see a better future and their participation in it.
Taft-Hartley Act (Labor Management Relations Act)
quality circle
charismatic leader
Pregnancy Discrimination Act
15. An appraisal error involving groups of ratings given to employees.
discipline
telecommuting
distributional errors
selection
16. Causes loss of productivity - frustration - or depression.
burnout
repatriation
strategic diversity management
pay grades
17. The rater checks statements on a list that he believes are characteristic of the employee.
similar to me error
Older Workers Benefit Protection Act (OWBPA)
behavior checklist
Americans with Disabilities Act (ADA)
18. Method that determines the relative worth of jobs.
job evaluation
active listening
team appraisal
expert power
19. An organization that has generated a list of recommendation for executing an effective diversity initiative.
Society for Human Resource Management
job evaluation
stress interview
Health Maintenance Organization (HMO)
20. Involves determining the type and number of individuals needed to get the job done.
labor agreement
job analysis
Pregnancy Discrimination Act
self-actualization
21. Evaluation based on factor-by-factor of development and comparison. Comparison against key jobs within the organization.
job enlargement
motivators
trait performance appraisal method
factor comparison system
22. A neutral third party that will make the binding decision between both parties.
telecommuting
Executive Order 11246
arbitrator
involuntary reduction
23. A resignation suggested by the employer to the employee.
peer appraisal
stress interview
encouraged resignation
reductions-in-force (RIF)
24. An extremely hard goal - but not impossible to reach.
core competencies
job sharing
stretch goal
vesting
25. An integrated knowledge within an organization that sets it out from the competition.
labor agreement
core competencies
job simplification
position analysis questionnaire (PAQ)
26. Minorities in the workplace.
protected classes
human resource planning
reductions-in-force (RIF)
job simplification
27. A written description of the basic tasks - duties - minimum required experience - and responsibilities required of an employee holding a particular job.
progressive discipline
retirement
recruiting
job description
28. The process of screening - interviewing - and hiring individuals.
restricted policy
charismatic leader
preconventional moral development
selection
29. Rewards according to a specific time interval. Results in average and irregular performance.
fixed-interval reinforcement
ethnocentrism
cash balance pension plan
wage and salary survey
30. Identification of future candidates for future anticipated vacancies.
EEO-1 Report
punishment
succession planning
computerized job analysis
31. A career path that is hiearchical in nature and consists of interdependent sequential jobs.
vertical career path
pluralism
pay equity
cross-functional team
32. Various software programs that write job description and specifications based on job analysis.
job analysis
contrast effect
computerized job analysis
Landrum-Griffin Act
33. Two part-time employees share one full time position.
project team
servant leader
authoritarian leadership type
job sharing
34. Leadership dependent upon one's position within the company.
Uniformed Services Employment and Reemployment Act
piecework pay
laissez-faire leadership type
legitimate leadership
35. Bottom level of Maslow's hierarchy. Includes shelter - food - sleep - breaks - and compensation.
authorization card
physiological needs
noncontributory pension plan
negative reinforcement
36. Rewards after a specific number of desired behaviors. Results in high or stable performance.
fixed-ratio reinforcement
Bona Fide Occupational Qualification (BFOQ)
coercive leadership
customer appraisal
37. Method of performance measurement based on managers' records of specific examples of the employee acting in ways that are either effective or ineffective.
Age Discrimination in Employment Act
behaviorally anchored rating scale (BARS)
tell and listen appraisal interview
critical incident method
38. A step beyond tell and sell; stimulation of growth of the employee by discussing problems - needs - innovations - satisfactions - and dissatisfactions since last appraisal.
problem solving appraisal interview
servant leader
career path
mixed-standard rating scale
39. Positive stress that makes some strive to accomplish something.
servant leader
internal locus
Medical savings account (MSA)
eustress
40. Team formed to solve a major organizational issue.
taskforce team
culture shock
career path
job rotation
41. A leader who motivates people to transcend their personal interests for the good of the group; characterized by the ability to bring innovation.
Supplemental unemployment benefits (SUBS)
transformational leader
social needs
recruiting
42. Sexual remarks or actions not targeted at a specific individual.
pay equity
eustress
generalized sexual harassment
host country nationals
43. Rating based on having certain characteristics.
Health Insurance Portability and Accountability Act (HIPAA)
graphic rating scale
Railway Labor Act
continuous reinforcement
44. When some of the desired behavior is reinforced. Can be classified into four groups: fixed-interval - fixed-ratio - variable-interval - and variable-ratio.
manager/supervisor appraisal
job rotation
job sharing
partial reinforcement
45. Reward given for desired behavior.
arbitrator
positive reinforcement
informal factors
Material Safety Data Sheets (MSDS)
46. Belief that things happen due to luck or chance.
external locus
results performance appraisal method
hourly pay
employment-at-will
47. Test used by courts to assess merits of prima facie case of disparate treatment when lacking evidence - requires plaintiff to show he: 1. belongs to protected group -2. has applied and is qualified - 3. was rejected despite qualifications - and 4. th
Consolidated Omnibus Budget Reconciliation Act (COBRA)
Equal Pay Act
Landrum-Griffin Act
McDonnell Douglas Test
48. Removal of something unpleasant for desire behavior.
learning organization
negative reinforcement
internal locus
career path
49. 1935. Referred to as the Magna Carta of Labor. Guarantees the right to form labor movements.
Age Discrimination in Employment Act
Wagner Act (National Labor Relations Act)
noncontributory pension plan
401(k) savings plan
50. 1986. Used to control the hiring - recruiting - or referring of people not eligible to work in the US. Uses the form I-9.
Davis-Bacon Act
Clayton Act
contrast error
Immigration Reform and Control Act