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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. An appraisal temporal error when the employee is compared to someone previously rated and not independently.
contrast error
voluntary reduction
protected classes
arbitrator
2. A resignation suggested by the employer to the employee.
subordinate appraisal
management by objectives (MBO)
fixed-interval reinforcement
encouraged resignation
3. Identification of future candidates for future anticipated vacancies.
external locus
EEO-1 Report
mixed-standard rating scale
succession planning
4. Employment at home while communicating with the workplace by phone or fax or modem
resignation
Equal Pay Act
telecommuting
Employee assistance programs (EAP)
5. Measures what a person is capable of learning.
skill-based pay
aptitude tests
accountability
broadbanding
6. Belief that one culture is superior to another.
ethnocentrism
employee involvement (EI) groups
host country nationals
esteem needs
7. When twelve months have been worked at an employer with health insurance - a worker can transfer to another employer with no regard to preexisting conditions.
critical incident method
telecommuting
Health Insurance Portability and Accountability Act (HIPAA)
internal selection
8. A pay attached to acquiring new knowledge or skills.
continuous reinforcement
wage curve
factor comparison system
skill-based pay
9. A pension plan in which amount of benefits are based on how much is in their account at time of retirement.
red circle rates
temporal errors
locus control
defined contribution plan
10. A step beyond tell and sell; stimulation of growth of the employee by discussing problems - needs - innovations - satisfactions - and dissatisfactions since last appraisal.
Railway Labor Act
problem solving appraisal interview
taskforce team
utilitarian ethical decision
11. An appraisal temporal error when the evaluation is based upon the employee's most recent behavior.
recency error
internal locus
transactional leader
ethnorelativism
12. Power derived from the degree in which one is admired and people want to emulate them.
variable-ratio reinforcement
strategic diversity management
referent power
transactional leader
13. Highly trained workers that are a group that perform interdependent tasks.
reductions-in-force (RIF)
self-directed team
repatriation
subordinate appraisal
14. A leader that has an ability to motivate employees to go beyond expectations; less predictable than transactional and embrace new ideas. Charismatic leaders are visionaries; they try to get others to see a better future and their participation in it.
aptitude tests
Pregnancy Discrimination Act
vertical career path
charismatic leader
15. Bottom level of Maslow's hierarchy. Includes shelter - food - sleep - breaks - and compensation.
protected classes
physiological needs
job analysis
defined contribution plan
16. Defining the characteristics that the organization feels would be a good fit for the vacancies. To recruit - an organization must conduct job analysis - provide a job description - and give job specification.
flextime
recruiting
expert power
referent power
17. 1938. Provided basic pay structure for workers. Those that have to be paid are non-exempt and must be paid at least the minimum wage. Those who hold executive or managerial positions are exempt.
adverse impact
balance sheet approach
Fair Labor Standards Act (FLSA)
EEO-1 Report
18. 1914. No forbidding the existence of a union.
career plateauing
McDonnell Douglas Test
Clayton Act
authorization card
19. A medical insurance plan that the employer contributes to meet the needs of the individual's medical needs.
Medical savings account (MSA)
achievement test
orientation
values
20. A behavioral method that notes an unusual event that identifies superior or inferior performance by the employee.
resignation
critical incident
Hay profile method
Bona Fide Occupational Qualification (BFOQ)
21. Leadership dependent upon one's position within the company.
Clayton Act
error of leniency or strictness
legitimate leadership
Davis-Bacon Act
22. Right for an employer to terminate an employee for no reason and for the employee to resign for the same.
Worker Adjustment and Restraining Notification (WARN)
Age Discrimination in Employment Act
affirmative action
employment-at-will
23. Performance appraisal that recognizes team accomplishement instead of individual performance - used by companies with a strong total quality management (TQM) emphasis.
hourly pay
Uniform Guidelines on Employee Selection Procedures
Fair Labor Standards Act (FLSA)
team appraisal
24. Leadership based on the control that management has over punishing subordinates.
accountability
coercive leadership
fast tracking
non-cash compensation
25. A communication of strong and weak points of the employee's performance - and then in which the employee responds with his feelings about the appraisal.
individualistic ethical decision
tell and listen appraisal interview
self-actualization
utilitarian ethical decision
26. Sexual harassment that uses rewards; potential for criminal prosecution.
physiological needs
vesting
negative reinforcement
solicitation sexual harassment
27. Evaluating self - considering one's own strengths and weaknesses. Best used for developmental purposes.
self-appraisal
restricted policy
workforce diversity
forced-choice
28. A pension plan in which the main source of retirement funds today - some employers will match contributions to a certain percentage.
resignation
human resource planning
skill-based pay
401(k) savings plan
29. Belief that things happen due to their own responsibility.
equal employment opportunity (EEO) laws
cash compensation
internal locus
stretch goal
30. Performance appraisal that seeks evaluation from internal and external customers.
customer appraisal
discipline
Landrum-Griffin Act
individualistic ethical decision
31. A process to make the job more complex to improve the level of boredom of an oversimplified job.
conventional moral development
job enlargement
accountability
Age Discrimination in Employment Act
32. An interview based on a set group of questions so to be compared answers across all candidates. Questions are asked based on job knowledge - job simulation - situational - and work willingness.
similar to me error
graphic rating scale
structured interview
productivity
33. Characterized by an open-line communication between workers and management; values team-input - and facilitates group cooperation without being overly active within the group.
separations
negative reinforcement
locus control
democratic leadership type
34. 1986. Used to control the hiring - recruiting - or referring of people not eligible to work in the US. Uses the form I-9.
third-country nationals
Immigration Reform and Control Act
external locus
affirmative action
35. 1970. A law passed to attempt to reduce workplace injuries and illnesses. It's general area of responsibility are: 1.General Industry 2. Maritime 3. Construction 4. Agriculture
horizontal career path
job evaluation
Age Discrimination in Employment Act
Occupational Safety and Health Act (OSHA)
36. Rating based on comparison than a standard.
job enrichment
partial reinforcement
position analysis questionnaire (PAQ)
mixed-standard rating scale
37. Discipline focused on early correcion of employee misconduct. 1. Conference between employee and supervisor. 2. Second conference when solution did not work 3. Decision-making leave (paid leave)
employment-at-will
Pregnancy Discrimination Act
positive discipline
critical incident
38. Requires the rater to choose from statements that best describe the employee's output.
management by objectives (MBO)
competence based pay
forced-choice
Preferred Provider Organization (PPO)
39. Pay according to the number of units produced.
piecework pay
ethnocentrism
quid pro quo harassment
error of leniency or strictness
40. Evaluation based on factor-by-factor of development and comparison. Comparison against key jobs within the organization.
error of leniency or strictness
fair representation
cafeteria plans
factor comparison system
41. Flexible working hours that allow workers to choose start and end times.
flextime
moral rights ethical decision
halo effect
job rotation
42. Group specifically to provide a new product or service.
project team
ethnorelativism
cross-functional team
job analysis
43. A procedural document designed by the federal government to assist in hiring - promotion - transfer - demotion - dismissal - and referrals.
solicitation sexual harassment
piecework pay
Uniform Guidelines on Employee Selection Procedures
positive reinforcement
44. An situation in which an employer makes work life so difficult for the employee that they have no choice but to resign.
ego strength
constructive discharge
job specifications
non-cash compensation
45. Helps manager translate measurement framework from strategic to operational goals.
ethnocentrism
balanced scorecard (BSC)
internal selection
employee involvement (EI) groups
46. 1963. Amendment to the Fair Labor Standards Act. No discrimination of pay - benefits - or pension based on gender.
Society for Human Resource Management
Preferred Provider Organization (PPO)
unencouraged resignation
Equal Pay Act
47. Rating based on having certain characteristics.
continuous reinforcement
Occupational Safety and Health Act (OSHA)
graphic rating scale
hourly pay
48. A career path that is hiearchical in nature and consists of interdependent sequential jobs.
variable-ratio reinforcement
voluntary reduction
vertical career path
motivators
49. Binding document with terms or conditions or rules.
fast tracking
competence based pay
Material Safety Data Sheets (MSDS)
labor agreement
50. Minorities in the workplace.
criminal sexual harassment
salary pay
alternative resolution procedure (ARD)
protected classes