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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Includes the social environment of the workplace and informal work groups.
restricted policy
Equal Pay Act
informal factors
job classification system
2. The knowledge - skills - and abilities required for the job.
retirement
expatriates
development assignments
job specifications
3. A group of people that rely primarily or exclusively on electronic forms of communication to work together in accomplishing goals.
tell and listen appraisal interview
taskforce team
pay secrecy
virtual team
4. 1932. Labor legislation that outlawed 'yellow dog' contracts and forbade federal courts from issuing injunctions to restrain strikes - boycotts - and peaceful picketing.
training
Norris-La Guardia Act
critical incident
wage and salary survey
5. The oldest and simplest job evaluation that is based on grouping the jobs based on their relative worth to one another; can only be used on a small number of jobs.
eustress
peer appraisal
job ranking system
compressed workweek
6. 1974. Main federal legislation responsible for controlling employee benefit and retirement plans.
red circle rates
balanced scorecard (BSC)
authoritarian leadership type
Employee Retirement Income Security Act (ERISA)
7. Performance appraisal that seeks evaluation from internal and external customers.
Railway Labor Act
defined benefit plan
Executive Order 11246
customer appraisal
8. A method that evaluates based on: 1. Knowledge 2. Accountability 3. Mental Activity (KAMA)
job ranking system
career plateauing
Hay profile method
functional job analysis (FJA)
9. Highest level of Maslow's hierarchy. Includes morality - creativity - spontaneity - problem solving - lack of prejudice - and acceptance of facts.
self-actualization
preconventional moral development
quality circle
development assignments
10. A form in which accidents that cause death - illness - or injury in the workplace are recorded.
development assignments
arbitrator
OSHA form 300
internal locus
11. Strength of person's convictions. The higher it is - the more likely one will follow what they believe is ethical in lieu of following unethical impulses.
coercive leadership
Preferred Provider Organization (PPO)
contributory pension plan
ego strength
12. 1993. Applies to employers with fifty or more employees. Paternal and maternal leave covered under this act.
Family and Medical Leave Act (FMLA)
management by objectives (MBO)
self-directed team
characteristics model
13. Power based on individual expertise.
red circle rates
expert power
virtual team
manager/supervisor appraisal
14. Different types of employee complaint resolution procedures.
Clayton Act
separations
variable-interval reinforcement
alternative resolution procedure (ARD)
15. A resignation in which an employee chooses to resign without provocation from the employer.
career plateauing
error of leniency or strictness
unencouraged resignation
defined benefit plan
16. Groups of employees who meet to resolve problems and improve the organization.
OSHA form 300
ego strength
employee involvement (EI) groups
non-cash compensation
17. Leadership based on the control that management has over punishing subordinates.
resignation
peer appraisal
hourly pay
coercive leadership
18. Rewards according to random times. Results in moderately high and stable performance.
balanced scorecard (BSC)
culture shock
variable-interval reinforcement
human resource information system
19. Power derived from the degree in which one is admired and people want to emulate them.
referent power
laissez-faire leadership type
distress
constructive discharge
20. Bottom level of Maslow's hierarchy. Includes shelter - food - sleep - breaks - and compensation.
physiological needs
wage and salary survey
functional job analysis (FJA)
non-cash compensation
21. Two part-time employees share one full time position.
job sharing
taskforce team
balance sheet approach
protected classes
22. Leadership based on the control that management has over rewarding subordinates.
discipline
noncontributory pension plan
behavior checklist
reward leadership
23. A procedural document designed by the federal government to assist in hiring - promotion - transfer - demotion - dismissal - and referrals.
conventional moral development
postconventional moral development
Americans with Disabilities Act (ADA)
Uniform Guidelines on Employee Selection Procedures
24. How an employee perceives his compensation relative to others within the organization.
essay
eustress
pay equity
repatriation
25. Flexible working hours that allow workers to choose start and end times.
ethnorelativism
flextime
compressed workweek
management by objectives (MBO)
26. Highest level of sexual harassment and would result in a punishable act under the law.
constructive discharge
taskforce team
criminal sexual harassment
training
27. When twelve months have been worked at an employer with health insurance - a worker can transfer to another employer with no regard to preexisting conditions.
Health Insurance Portability and Accountability Act (HIPAA)
training
stress interview
fixed-interval reinforcement
28. Accommodation of several cultures.
referent power
values
pluralism
characteristics model
29. Employment at home while communicating with the workplace by phone or fax or modem
telecommuting
Society for Human Resource Management
functional job analysis (FJA)
halo effect
30. 1990. Employers cannot discriminate against people with physical or mental capabilities - and must make reasonable accommodations for people with disabilities or religious preferences.
workforce diversity
four-fifths rule
Bona Fide Occupational Qualification (BFOQ)
Americans with Disabilities Act (ADA)
31. Defining the characteristics that the organization feels would be a good fit for the vacancies. To recruit - an organization must conduct job analysis - provide a job description - and give job specification.
partial reinforcement
expert power
error of leniency or strictness
recruiting
32. The number of days in the work week is shortened and the hours per day are longer.
protected classes
criminal sexual harassment
compressed workweek
authorization card
33. Law that affects employers with one hundred or more employees and requires the employer to give advance notice of at least sixty days when a plant closing or mass layoff is planned.
contrast effect
functional job analysis (FJA)
resignation
Worker Adjustment and Restraining Notification (WARN)
34. An uncomfortable environment that interferes with job performance.
mixed-standard rating scale
ethnocentrism
competence based pay
hostile environment
35. A pay attached to acquiring new knowledge or skills.
defined benefit plan
skill-based pay
contrast effect
Pregnancy Discrimination Act
36. Method of performance measurement based on managers' records of specific examples of the employee acting in ways that are either effective or ineffective.
critical incident method
referent power
transformational leader
Hay profile method
37. Payment rates above the pay range.
value-added compensation
job evaluation
red circle rates
job description
38. Highly trained workers that are a group that perform interdependent tasks.
self-directed team
expert power
project team
generalized sexual harassment
39. Second level of Maslow's hierarchy. Includes security of body - employment - resources - morality - family - health - and posterity.
safety needs
pay secrecy
job description
Older Workers Benefit Protection Act (OWBPA)
40. Characterized by dictatorship that dismisses input from team members; decides the term of tasks and who will perform the work to be done.
Davis-Bacon Act
authoritarian leadership type
temporal errors
employee involvement (EI) groups
41. A pension plan in which amount of benefits are based on how much is in their account at time of retirement.
defined contribution plan
critical incident
job specifications
contrast error
42. 1970. A law passed to attempt to reduce workplace injuries and illnesses. It's general area of responsibility are: 1.General Industry 2. Maritime 3. Construction 4. Agriculture
third-country nationals
Occupational Safety and Health Act (OSHA)
encouraged resignation
unencouraged resignation
43. Improvement of job efficiency by simplifying it.
cross-functional team
variable-interval reinforcement
job simplification
justice ethical decision
44. An situation in which an employer makes work life so difficult for the employee that they have no choice but to resign.
servant leader
constructive discharge
selection
employee involvement (EI) groups
45. Means that people employed in an organization represent different cultural groups and human qualities.
workforce diversity
behaviorally anchored rating scale (BARS)
critical incident
repatriation
46. Performance appraisal done by fellow employees - usually combined by the manager into a single profile for use. May be the most accurate - but not used due to popularity copntests.
achievement test
peer appraisal
progressive discipline
physiological needs
47. A decision based on total impartiality.
justice ethical decision
Worker Adjustment and Restraining Notification (WARN)
accountability
Taft-Hartley Act (Labor Management Relations Act)
48. An integrated knowledge within an organization that sets it out from the competition.
human resource planning
postconventional moral development
core competencies
laissez-faire leadership type
49. The combination of various appraisal systems to give the manager and employee the best view into the performance.
360-degree appraisal
factor comparison system
values
Executive Order 11246
50. Unpaid union official that represents the employees when dealing with management.
strategic planning
consumer price index (CPI)
hostile environment
union steward