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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Reporting criminal activity to the government.
authoritarian leadership type
fast tracking
whistleblowing
contributory pension plan
2. Compensation tied to a reward for effort and performance.
pay for performance standard
ethnocentrism
job ranking system
self-appraisal
3. Consists of vertical scales for each dimension of employee's performance.
mixed-standard rating scale
job evaluation
behaviorally anchored rating scale (BARS)
Executive Order 11246
4. Discipline based on corrective measures of increasing degree. Most commonly used. 1. Oral Warning 2. Written Warning 3. Suspension without Pay 4. Discharge
point system
progressive discipline
moral rights ethical decision
internal selection
5. Laws that prevent discrimination in the workplace.
job specifications
silver handshake
balanced scorecard (BSC)
equal employment opportunity (EEO) laws
6. An early retirement incentive in a form of a cash bonus or increased pension.
Material Safety Data Sheets (MSDS)
cross-functional team
silver handshake
Health Maintenance Organization (HMO)
7. Fourth level of Maslow's hierarchy. Includes self-esteem - confidence - achievement - respect of and by others.
esteem needs
non-cash compensation
fixed-interval reinforcement
Medical savings account (MSA)
8. A pension plan in which amount of benefits are based on how much is in their account at time of retirement.
defined contribution plan
mixed-standard rating scale
essay
McDonnell Douglas Test
9. A group of people that rely primarily or exclusively on electronic forms of communication to work together in accomplishing goals.
expatriates
legitimate leadership
virtual team
point system
10. Job evaluation based on classification of jobs in groups of predetermined wage grades. This is what the federal government uses.
active listening
laissez-faire leadership type
diversity awareness training
job classification system
11. Rewards after a specific number of desired behaviors. Results in high or stable performance.
fixed-ratio reinforcement
punishment
burnout
Family and Medical Leave Act (FMLA)
12. The knowledge - skills - and abilities required for the job.
career path
career plateauing
job specifications
retirement
13. Performance appraisal that seeks evaluation from internal and external customers.
customer appraisal
solicitation sexual harassment
reward leadership
mixed-standard rating scale
14. Pay according to the number of units produced.
competence based pay
cafeteria plans
justice ethical decision
piecework pay
15. 1964 - amended in 1972 - 1991 - and 1994. Broadest and most significant law affecting employment opportunity rights.
job analysis
cross-functional team
Long-term disability (LTD) insurance
Civil Rights Act
16. Positive stress that makes some strive to accomplish something.
Employee assistance programs (EAP)
expert power
Health Maintenance Organization (HMO)
eustress
17. Not reporting to work.
critical incident
absenteeism
temporal errors
aptitude tests
18. Highest level of sexual harassment and would result in a punishable act under the law.
fast tracking
Davis-Bacon Act
criminal sexual harassment
consumer price index (CPI)
19. A code of moral principles and values that govern organizational behavior.
equal employment opportunity (EEO) laws
unstructured interview
business ethics
pay grades
20. An integrated knowledge within an organization that sets it out from the competition.
core competencies
authorization card
trait performance appraisal method
distress
21. Bottom level of Maslow's hierarchy. Includes shelter - food - sleep - breaks - and compensation.
fixed-ratio reinforcement
physiological needs
reward leadership
stretch goal
22. A neutral third party that will make the binding decision between both parties.
partial reinforcement
OSHA form 300
arbitrator
Consolidated Omnibus Budget Reconciliation Act (COBRA)
23. Includes other employee benefits - such as health insurance - pension contributions - tuition reimbursement - and legal assistance programs.
manager/supervisor appraisal
non-cash compensation
Consolidated Omnibus Budget Reconciliation Act (COBRA)
consumer price index (CPI)
24. Groups of jobs within a class that are paid the same. Used by the federal government.
pay equity
social contract ethical decision
pay grades
stress interview
25. A personal disorientation when experiencing an unfamiliar way of life.
Preferred Provider Organization (PPO)
culture shock
contributory pension plan
voluntary protection program (VPP)
26. Sexual harassment that uses rewards; potential for criminal prosecution.
burnout
Americans with Disabilities Act (ADA)
solicitation sexual harassment
union steward
27. A group with mix of specialists that are assigned rather than voluntary membership.
balance sheet approach
mixed-standard rating scale
servant leader
cross-functional team
28. Identification of future candidates for future anticipated vacancies.
job description
development
succession planning
coercive leadership
29. 1938. Provided basic pay structure for workers. Those that have to be paid are non-exempt and must be paid at least the minimum wage. Those who hold executive or managerial positions are exempt.
authoritarian leadership type
Fair Labor Standards Act (FLSA)
conventional moral development
non-cash compensation
30. Systems that provide data for Human Resource control and decision making.
arbitrator
coercive sexual harassment
human resource information system
separations
31. A trait method that requires the rater to describe the employee's performance in a statement.; fairly subjective and reliant on the manager's ability to write effective statements.
essay
involuntary reduction
pay for performance standard
job classification system
32. Requires the rater to choose from statements that best describe the employee's output.
core competencies
forced-choice
disparate treatment
Equal Pay Act
33. Highest level of Maslow's hierarchy. Includes morality - creativity - spontaneity - problem solving - lack of prejudice - and acceptance of facts.
self-actualization
locus control
orientation
self-appraisal
34. Means that people employed in an organization represent different cultural groups and human qualities.
postconventional moral development
self-appraisal
disparate treatment
workforce diversity
35. Belief that things happen due to their own responsibility.
skill-based pay
solicitation sexual harassment
Family and Medical Leave Act (FMLA)
internal locus
36. Discipline focused on early correcion of employee misconduct. 1. Conference between employee and supervisor. 2. Second conference when solution did not work 3. Decision-making leave (paid leave)
positive discipline
Pregnancy Discrimination Act
arbitrator
telecommuting
37. A time when the individual stops advancing before reaching the next highest level. It is not necessarily a failed effort because not everyone is promoted to the top position and many common career paths are not designed to lead to the top.
compressed workweek
business ethics
referent power
career plateauing
38. Can directly align employees with the organizational goals - with evaluation based on profits - sales - etc.
cash balance pension plan
recency error
Supplemental unemployment benefits (SUBS)
productivity
39. Rating based on comparison than a standard.
restricted policy
mixed-standard rating scale
external locus
servant leader
40. An appraisal distributional error where the rater is reluctant to give high or low marks.
hostile environment
Immigration Reform and Control Act
Uniformed Services Employment and Reemployment Act
error of central tendency
41. 1931. Required federal contracts for construction to specify minimum wage for workers.
voluntary reduction
Medical savings account (MSA)
positive reinforcement
Davis-Bacon Act
42. How an employee perceives his compensation relative to others within the organization.
pay equity
democratic leadership type
encouraged resignation
distress
43. A resignation suggested by the employer to the employee.
Bona Fide Occupational Qualification (BFOQ)
encouraged resignation
protected classes
alternative resolution procedure (ARD)
44. The act of returning to the country of origin after an international assignement.
repatriation
strategic planning
hostile environment
Americans with Disabilities Act (ADA)
45. A decision based on total impartiality.
tell and listen appraisal interview
peer appraisal
360-degree appraisal
justice ethical decision
46. 194-point questionnaire with five-point scale to determine the degree in which tasks are performed.
compressed workweek
flextime
vertical career path
position analysis questionnaire (PAQ)
47. An interview based on a set group of questions so to be compared answers across all candidates. Questions are asked based on job knowledge - job simulation - situational - and work willingness.
protected classes
strategic planning
structured interview
resignation
48. Method of performance measurement based on managers' records of specific examples of the employee acting in ways that are either effective or ineffective.
variable-ratio reinforcement
point system
critical incident method
ego strength
49. A leader that clarifies roles - initiates structure - provides rewards - and is considerate of employees; fair - hardworking - and tolerant; emphasizes job-oriented(not personal) needs.
compressed workweek
transactional leader
defined contribution plan
trait performance appraisal method
50. Rejection of a higher percentage of protected classes for employment; unintentional discrimination.
behavior observation scales (BOS)
transactional leader
negative reinforcement
adverse impact