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DSST Human Resource Management
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Subjects
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dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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study here
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Threat of power in order to convince someone to engage in sexual activity.
adverse impact
restricted policy
coercive sexual harassment
culture shock
2. The on-the-job method of development for new employees. May be formal or informal.
401(k) savings plan
orientation
job specifications
retirement
3. A decision based on the long-term interests of an individual.
critical incident method
variable-interval reinforcement
preconventional moral development
individualistic ethical decision
4. To discipline by being effective - consistent - and applied to all equally. 1. Documentation of Misconduct 2. Investigative Interview 3. Application of Discipline
distress
democratic leadership type
hot-stove approach
eustress
5. Evidence suggesting selection precludes members from protected classes.
silver handshake
restricted policy
job specifications
informal factors
6. Belief that things happen due to luck or chance.
taskforce team
external locus
point system
stress interview
7. When twelve months have been worked at an employer with health insurance - a worker can transfer to another employer with no regard to preexisting conditions.
union steward
Health Insurance Portability and Accountability Act (HIPAA)
social needs
job analysis
8. The oldest and simplest job evaluation that is based on grouping the jobs based on their relative worth to one another; can only be used on a small number of jobs.
hostile environment
team appraisal
job ranking system
progressive discipline
9. Second level of Maslow's hierarchy. Includes security of body - employment - resources - morality - family - health - and posterity.
accountability
solicitation sexual harassment
moral rights ethical decision
safety needs
10. A personal disorientation when experiencing an unfamiliar way of life.
manager/supervisor appraisal
culture shock
job analysis
locus control
11. Official discrimination complaint to Equal Employment Opportunity Commission (EEOC) - filled by employee.
alternative resolution procedure (ARD)
vesting
reward leadership
charge form
12. A group of 6-12 that meet regularly to discuss organizational issues.
job classification system
Worker Adjustment and Restraining Notification (WARN)
defined contribution plan
quality circle
13. 1959. Specially tailored to make labor officials responsible for the union's financial affairs - to prevent bully-boy tactics - ensure democratic voting practices within unions - outlaw secondary boycotts - and restrict picketing. Also called Labor-M
Landrum-Griffin Act
customer appraisal
Immigration Reform and Control Act
McDonnell Douglas Test
14. Requires the rater to choose from statements that best describe the employee's output.
forced-choice
equal employment opportunity (EEO) laws
self-actualization
critical incident method
15. Power based on individual expertise.
expert power
Hay profile method
partial reinforcement
Health Insurance Portability and Accountability Act (HIPAA)
16. Law that affects employers with one hundred or more employees and requires the employer to give advance notice of at least sixty days when a plant closing or mass layoff is planned.
Worker Adjustment and Restraining Notification (WARN)
orientation
voluntary reduction
encouraged resignation
17. The act of returning to the country of origin after an international assignement.
labor agreement
repatriation
four-fifths rule
locus control
18. The ability to influence people to achieve goals for the organization.
Railway Labor Act
results performance appraisal method
whistleblowing
leadership
19. Power derived from the degree in which one is admired and people want to emulate them.
management by objectives (MBO)
labor agreement
referent power
critical incident
20. Belief that things happen due to their own responsibility.
internal locus
coercive leadership
individualistic ethical decision
Hay profile method
21. Sexual harassment that is nonthreatening - but causes co-worker discomfort.
Equal Pay Act
defined benefit plan
subordinate appraisal
inappropriate sexual harassment
22. Performance appraisal done by fellow employees - usually combined by the manager into a single profile for use. May be the most accurate - but not used due to popularity copntests.
broadbanding
Wagner Act (National Labor Relations Act)
peer appraisal
positive reinforcement
23. Rewards according to a random number of behaviors. Results in very high performance.
variable-ratio reinforcement
expert power
alternative resolution procedure (ARD)
value-added compensation
24. A behavioral method that notes an unusual event that identifies superior or inferior performance by the employee.
critical incident
four-fifths rule
EEO-1 Report
contrast effect
25. Only suitable defense against discrimination; postulates that age - religion - sex - or nationality is an actual qualification for the job. It does NOT cover race or color.
Bona Fide Occupational Qualification (BFOQ)
equal employment opportunity (EEO) laws
learning organization
adverse impact
26. A use of motivators to increase satisfaction.
self-directed team
contributory pension plan
strategic planning
job enrichment
27. 1932. Labor legislation that outlawed 'yellow dog' contracts and forbade federal courts from issuing injunctions to restrain strikes - boycotts - and peaceful picketing.
Norris-La Guardia Act
non-cash compensation
authorization card
team appraisal
28. Quantitative approach to job analysis that assumes all parts of the job relate to data - people - and things.
human resource information system
vesting
functional job analysis (FJA)
job analysis
29. Includes the social environment of the workplace and informal work groups.
defined benefit plan
informal factors
Walsh-Healy Act
employee involvement (EI) groups
30. Selection of the minority is less than 80 percent of the time - used as a rule of thumb in determining adverse impact.
four-fifths rule
expert power
functional job analysis (FJA)
productivity
31. A group with mix of specialists that are assigned rather than voluntary membership.
informal factors
position analysis questionnaire (PAQ)
cross-functional team
transformational leader
32. An interview that may have no format at all or have open ended questions - but makes it difficult to compare candidates.
reward leadership
error of leniency or strictness
unstructured interview
expatriates
33. Leadership dependent upon one's position within the company.
legitimate leadership
resignation
Uniform Guidelines on Employee Selection Procedures
Walsh-Healy Act
34. Organization of healthcare professionals that provide services on a prepaid basis; seen as lower quality to the employee.
pay grades
manager/supervisor appraisal
adverse impact
Health Maintenance Organization (HMO)
35. Third level of Maslow's hierarchy. Includes friendship - family - and interaction.
pay for performance standard
characteristics model
social needs
broadbanding
36. Separation that is typically planned well in advanced - and are well received - celebratory occasions.
ethnorelativism
salary pay
critical incident
retirement
37. An uncomfortable environment that interferes with job performance.
criminal sexual harassment
strategic diversity management
graphic rating scale
hostile environment
38. Employment at home while communicating with the workplace by phone or fax or modem
Americans with Disabilities Act (ADA)
Equal Pay Act
telecommuting
informal factors
39. Group specifically to provide a new product or service.
transformational leader
project team
job sharing
variable-interval reinforcement
40. A pension plan in which only the employer funds pensions.
McDonnell Douglas Test
labor agreement
Employee assistance programs (EAP)
noncontributory pension plan
41. The first level of moral development - in which people make decisions based on selfish reasons; concerned only with external rewards or punishments. A characteristic of managers with authoritarian and coercive styles.
Preferred Provider Organization (PPO)
mixed-standard rating scale
burnout
preconventional moral development
42. The survey of the wages paid to employees with similar skill sets in a labor market. The Bureau of Labor Statistics publishes a reliable one.
wage and salary survey
managing workforce diversity
Uniform Guidelines on Employee Selection Procedures
referent power
43. A communication of strong and weak points of the employee's performance - and then in which the employee responds with his feelings about the appraisal.
tell and listen appraisal interview
employee involvement (EI) groups
Walsh-Healy Act
McDonnell Douglas Test
44. Rejection of a higher percentage of protected classes for employment; unintentional discrimination.
arbitrator
problem solving appraisal interview
moral rights ethical decision
adverse impact
45. Characterized by dictatorship that dismisses input from team members; decides the term of tasks and who will perform the work to be done.
authoritarian leadership type
achievement test
Taft-Hartley Act (Labor Management Relations Act)
encouraged resignation
46. A report companies with 100 or more employees must fill out annually to determine workforce composition.
EEO-1 Report
Clayton Act
pay equity
job sharing
47. 1974. Main federal legislation responsible for controlling employee benefit and retirement plans.
internal locus
Employee Retirement Income Security Act (ERISA)
culture shock
computerized job analysis
48. Compensation tied to a reward for effort and performance.
alternative resolution procedure (ARD)
pay for performance standard
achievement test
telecommuting
49. Act that provides individuals and dependents who may lose medical coverage with opportunity to pay to continue coverage.
self-actualization
Consolidated Omnibus Budget Reconciliation Act (COBRA)
factor comparison system
broadbanding
50. A leader that has an ability to motivate employees to go beyond expectations; less predictable than transactional and embrace new ideas. Charismatic leaders are visionaries; they try to get others to see a better future and their participation in it.
tell and listen appraisal interview
behavior checklist
aptitude tests
charismatic leader
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