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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Withdrawal of a reward.
pay secrecy
contrast error
vesting
extinction
2. An appraisal distributional error where the appraiser gives their employees unusually high or low marks.
Health Maintenance Organization (HMO)
job enrichment
error of leniency or strictness
ethnocentrism
3. Performance appraisal done by fellow employees - usually combined by the manager into a single profile for use. May be the most accurate - but not used due to popularity copntests.
Long-term disability (LTD) insurance
managing workforce diversity
referent power
peer appraisal
4. RIF that is composed of lay-offs - either across the board or through company reorganization that result in fewer available positions.
pluralism
absenteeism
strategic diversity management
involuntary reduction
5. Rewards after a specific number of desired behaviors. Results in high or stable performance.
trait performance appraisal method
Executive Order 11246
fixed-ratio reinforcement
active listening
6. A pension plan in which the main source of retirement funds today - some employers will match contributions to a certain percentage.
401(k) savings plan
customer appraisal
Bona Fide Occupational Qualification (BFOQ)
justice ethical decision
7. Belief that things happen due to luck or chance.
external locus
fair representation
job sharing
pluralism
8. 1994. Jobs are protected for those that go on short military service.
charge form
job analysis
Uniformed Services Employment and Reemployment Act
Executive Order 11246
9. 1978. No discrimination based on pregnancy - childbirth - and related conditions.
Immigration Reform and Control Act
job rotation
horizontal career path
Pregnancy Discrimination Act
10. 1926. Required employers to collectively bargain with unions. In 1936 - amended to include airlines.
resignation
OSHA form 300
repatriation
Railway Labor Act
11. Compensation tied to a reward for effort and performance.
subordinate appraisal
pay for performance standard
Family and Medical Leave Act (FMLA)
team appraisal
12. Accommodation of several cultures.
pluralism
separations
Fair Labor Standards Act (FLSA)
Consolidated Omnibus Budget Reconciliation Act (COBRA)
13. Highly trained workers that are a group that perform interdependent tasks.
self-directed team
selection
repatriation
position analysis questionnaire (PAQ)
14. An early retirement incentive in a form of a cash bonus or increased pension.
restricted policy
critical incident
silver handshake
active listening
15. The on-the-job method of development for new employees. May be formal or informal.
achievement test
selection
democratic leadership type
orientation
16. Quantitative approach to job analysis that assumes all parts of the job relate to data - people - and things.
social contract ethical decision
functional job analysis (FJA)
values
balance sheet approach
17. The survey of the wages paid to employees with similar skill sets in a labor market. The Bureau of Labor Statistics publishes a reliable one.
error of central tendency
wage and salary survey
variable-interval reinforcement
repatriation
18. Only suitable defense against discrimination; postulates that age - religion - sex - or nationality is an actual qualification for the job. It does NOT cover race or color.
Americans with Disabilities Act (ADA)
utilitarian ethical decision
balanced scorecard (BSC)
Bona Fide Occupational Qualification (BFOQ)
19. Teaching short-term skills. May be 'on-the-job' or 'off-the-job'.
training
Americans with Disabilities Act (ADA)
forced-choice
vesting
20. A decision based on total impartiality.
structured interview
justice ethical decision
salary pay
halo effect
21. Focus on the employee's achievements; less subjective - acceptable for employees and supervisors - link individual performance with organizational goals - encourage goal setting - and are good for reward and promotion decisions. However - time consum
results performance appraisal method
whistleblowing
adverse impact
consumer price index (CPI)
22. Rating based on having certain characteristics.
graphic rating scale
social contract ethical decision
Employee Retirement Income Security Act (ERISA)
core competencies
23. A pension plan in which amount of benefits are based on how much is in their account at time of retirement.
similar to me error
defined contribution plan
referent power
job evaluation
24. Encourages teamwork and knowledge transfer among employees.
distress
value-added compensation
development assignments
hot-stove approach
25. A leader that has an ability to motivate employees to go beyond expectations; less predictable than transactional and embrace new ideas. Charismatic leaders are visionaries; they try to get others to see a better future and their participation in it.
coercive leadership
charismatic leader
variable-ratio reinforcement
vertical career path
26. 1914. No forbidding the existence of a union.
Clayton Act
Immigration Reform and Control Act
Long-term disability (LTD) insurance
positive reinforcement
27. Team formed to solve a major organizational issue.
taskforce team
job description
behaviorally anchored rating scale (BARS)
laissez-faire leadership type
28. Pay according to the number of units produced.
balanced scorecard (BSC)
employee involvement (EI) groups
piecework pay
Immigration Reform and Control Act
29. The rater checks statements on a list that he believes are characteristic of the employee.
laissez-faire leadership type
behavior checklist
graphic rating scale
career path
30. A group of people that rely primarily or exclusively on electronic forms of communication to work together in accomplishing goals.
learning organization
democratic leadership type
pay equity
virtual team
31. Improvement of job efficiency by simplifying it.
tell and sell appraisal interview
job simplification
career plateauing
charge form
32. 1. Treatment that punishes 2. Orderly behavior in an organization 3. Training that corrects undesirable behavior and develops self control
discipline
progressive discipline
project team
reward leadership
33. A pension plan in which the amount is specific.
value-added compensation
individualistic ethical decision
defined benefit plan
coercive sexual harassment
34. Act that provides individuals and dependents who may lose medical coverage with opportunity to pay to continue coverage.
process improvement team
Wagner Act (National Labor Relations Act)
internal selection
Consolidated Omnibus Budget Reconciliation Act (COBRA)
35. Means that people employed in an organization represent different cultural groups and human qualities.
motivators
workforce diversity
variable-ratio reinforcement
forced-choice
36. Collapses traditional salary grades into a few wide bands and helps eliminate obsession with grades and gives management an enhanced ability to reward on performance.
repatriation
Uniformed Services Employment and Reemployment Act
broadbanding
hourly pay
37. The need for achievement - recognition - responsibility - and growth; they both eliminate job dissatisfaction and stimulate motivation.
aptitude tests
Worker Adjustment and Restraining Notification (WARN)
vertical career path
motivators
38. Rating based on comparison than a standard.
self-appraisal
mixed-standard rating scale
restricted policy
defined benefit plan
39. Official discrimination complaint to Equal Employment Opportunity Commission (EEOC) - filled by employee.
cafeteria plans
charge form
variable-interval reinforcement
pay secrecy
40. Pay is the same each pay period regardless of hours worked.
contrast error
Walsh-Healy Act
salary pay
job ranking system
41. Act that amended age discrimination in employment to include all employee benefits; also provided terminated employees with time to consider group termination or retirement programs and consult an attorney.
Older Workers Benefit Protection Act (OWBPA)
self-appraisal
job description
eustress
42. Compensation system that equals American money to foreign money on terms of purchasing power.
balance sheet approach
Bona Fide Occupational Qualification (BFOQ)
accountability
error of leniency or strictness
43. A leader that clarifies roles - initiates structure - provides rewards - and is considerate of employees; fair - hardworking - and tolerant; emphasizes job-oriented(not personal) needs.
career plateauing
inappropriate sexual harassment
Equal Employment Opportunity Act
transactional leader
44. An employer-created fund for laid off employees to draw from on top of unemployment benefits.
Supplemental unemployment benefits (SUBS)
strategic diversity management
tell and sell appraisal interview
job specifications
45. Method of performance measurement based on managers' records of specific examples of the employee acting in ways that are either effective or ineffective.
factor comparison system
critical incident method
Americans with Disabilities Act (ADA)
skill-based pay
46. Involves determining the type and number of individuals needed to get the job done.
job analysis
inappropriate sexual harassment
Material Safety Data Sheets (MSDS)
Clayton Act
47. Law that affects employers with one hundred or more employees and requires the employer to give advance notice of at least sixty days when a plant closing or mass layoff is planned.
Age Discrimination in Employment Act
defined contribution plan
Worker Adjustment and Restraining Notification (WARN)
management by objectives (MBO)
48. Purposeful discrimination.
quid pro quo harassment
Norris-La Guardia Act
disparate treatment
essay
49. The act of returning to the country of origin after an international assignement.
career path
achievement test
repatriation
authorization card
50. A concept Richard Hackman and Greg Oldham formulated after researching job design - focusing on three main parts: core job dimensions - critical psychological states - and employee growth need.
Fair Labor Standards Act (FLSA)
solicitation sexual harassment
characteristics model
unstructured interview