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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A form in which accidents that cause death - illness - or injury in the workplace are recorded.
OSHA form 300
Wagner Act (National Labor Relations Act)
Hay profile method
development
2. Federal agencies and government contractors must comply with anti discrimination practices. Created the Office of Federal Contract Compliance Programs (OFCCP) to enforce this.
Uniform Guidelines on Employee Selection Procedures
Executive Order 11246
four-fifths rule
Bona Fide Occupational Qualification (BFOQ)
3. Giving something unpleasant for an undesired behavior.
noncontributory pension plan
equal employment opportunity (EEO) laws
punishment
vertical career path
4. An employer-created fund for laid off employees to draw from on top of unemployment benefits.
trait performance appraisal method
hostile environment
Supplemental unemployment benefits (SUBS)
virtual team
5. 1967. No discrimination based on ages of people over 40. No pressure for older to retire; no terminating only older employees when downsizing;
Age Discrimination in Employment Act
stretch goal
point system
referent power
6. The need for achievement - recognition - responsibility - and growth; they both eliminate job dissatisfaction and stimulate motivation.
selection
motivators
job sharing
involuntary reduction
7. Group assigned with improving quality.
four-fifths rule
process improvement team
Equal Employment Opportunity Act
customer appraisal
8. Act that provides individuals and dependents who may lose medical coverage with opportunity to pay to continue coverage.
affirmative action
human resource planning
Consolidated Omnibus Budget Reconciliation Act (COBRA)
protected classes
9. A concept Richard Hackman and Greg Oldham formulated after researching job design - focusing on three main parts: core job dimensions - critical psychological states - and employee growth need.
inappropriate sexual harassment
skill-based pay
characteristics model
ethnocentrism
10. A code of moral principles and values that govern organizational behavior.
business ethics
job analysis
Pregnancy Discrimination Act
diversity awareness training
11. Measures the frequency of observed behavior.
behavior observation scales (BOS)
value-added compensation
job enrichment
job rotation
12. An organization that is participatory in problem solving - improving - and increasing capabilities.
job analysis
factor comparison system
learning organization
hot-stove approach
13. An attempt by the employer to alter the behavior of the employee by persuasion and motivational incentives.
discipline
tell and sell appraisal interview
adverse impact
training
14. Performance appraisal by an employee of their superior. Usually evaluates on leadership - oral communication - delegation of authority - coordination of team efforts - and interest in subordinates.
subordinate appraisal
aptitude tests
silver handshake
absenteeism
15. Hands-off approach over all decision-making without any further involvement unless asked to participate.
laissez-faire leadership type
moral rights ethical decision
Family and Medical Leave Act (FMLA)
ego strength
16. The rater checks statements on a list that he believes are characteristic of the employee.
balanced scorecard (BSC)
behavior checklist
consumer price index (CPI)
laissez-faire leadership type
17. A career path that is hiearchical in nature and consists of interdependent sequential jobs.
vertical career path
Age Discrimination in Employment Act
Taft-Hartley Act (Labor Management Relations Act)
aptitude tests
18. A pay attached to acquiring new knowledge or skills.
skill-based pay
social contract ethical decision
culture shock
postconventional moral development
19. Host country natives that are employees. Usually is shifted to because it is cheaper - gives a good impression on locals - and no adjustment to culture.
physiological needs
criminal sexual harassment
host country nationals
Equal Pay Act
20. A communication of strong and weak points of the employee's performance - and then in which the employee responds with his feelings about the appraisal.
tell and listen appraisal interview
wage curve
Immigration Reform and Control Act
tell and sell appraisal interview
21. The second level of moral development in which people make decisions that conform to societal expectations. A characteristic of managers who encourage work collaboration.
workforce diversity
Bona Fide Occupational Qualification (BFOQ)
conventional moral development
McDonnell Douglas Test
22. Listening to understand without judgment.
training
third-country nationals
vertical career path
active listening
23. Belief that one culture is superior to another.
legitimate leadership
separations
ethnocentrism
servant leader
24. Seeking to minimize ethnocentrism and moving toward pluralism and ethnorelativism.
managing workforce diversity
reductions-in-force (RIF)
contrast effect
competence based pay
25. A time when the individual stops advancing before reaching the next highest level. It is not necessarily a failed effort because not everyone is promoted to the top position and many common career paths are not designed to lead to the top.
career plateauing
punishment
customer appraisal
management by objectives (MBO)
26. The idea that people with authority are subject to reporting to superiors.
accountability
fast tracking
transformational leader
Railway Labor Act
27. Reward given for desired behavior.
process improvement team
preconventional moral development
virtual team
positive reinforcement
28. 1938. Provided basic pay structure for workers. Those that have to be paid are non-exempt and must be paid at least the minimum wage. Those who hold executive or managerial positions are exempt.
Fair Labor Standards Act (FLSA)
value-added compensation
Occupational Safety and Health Act (OSHA)
point system
29. Diversity as a result of acquisitions and mergers - which is a forced diversification of the workplace.
strategic planning
moral rights ethical decision
strategic diversity management
self-actualization
30. A use of motivators to increase satisfaction.
constructive discharge
job enrichment
resignation
Consolidated Omnibus Budget Reconciliation Act (COBRA)
31. Rating based on comparison than a standard.
cash compensation
hostile environment
mixed-standard rating scale
non-cash compensation
32. Second level of Maslow's hierarchy. Includes security of body - employment - resources - morality - family - health - and posterity.
distributional errors
safety needs
Taft-Hartley Act (Labor Management Relations Act)
human resource planning
33. Focus on the employee's achievements; less subjective - acceptable for employees and supervisors - link individual performance with organizational goals - encourage goal setting - and are good for reward and promotion decisions. However - time consum
results performance appraisal method
virtual team
diversity awareness training
third-country nationals
34. A report companies with 100 or more employees must fill out annually to determine workforce composition.
locus control
EEO-1 Report
solicitation sexual harassment
career plateauing
35. Belief that things happen due to their own responsibility.
taskforce team
diversity awareness training
hostile environment
internal locus
36. Discipline based on corrective measures of increasing degree. Most commonly used. 1. Oral Warning 2. Written Warning 3. Suspension without Pay 4. Discharge
variable-ratio reinforcement
characteristics model
progressive discipline
postconventional moral development
37. Rewards after a specific number of desired behaviors. Results in high or stable performance.
eustress
job ranking system
Family and Medical Leave Act (FMLA)
fixed-ratio reinforcement
38. Measure the extent which someone has characteristics. Relatively inexpensive - but high potential for errors - and not useful in allocating rewards or promotions.
trait performance appraisal method
self-appraisal
quality circle
variable-ratio reinforcement
39. Quantitative approach to job analysis that assumes all parts of the job relate to data - people - and things.
punishment
functional job analysis (FJA)
wage and salary survey
contrast effect
40. The on-the-job method of development for new employees. May be formal or informal.
critical incident method
active listening
orientation
locus control
41. Training designed to make people recognize and address their own prejudices.
diversity awareness training
EEO-1 Report
computerized job analysis
hygiene factors
42. A method of moving the employee to different jobs for variety - designed to prevent boredom of repetitive tasks.
transformational leader
job rotation
compressed workweek
team appraisal
43. Insurance that pays for nursing homes and medical-related costs to old age and illness.
job ranking system
Long-term disability (LTD) insurance
development
Walsh-Healy Act
44. Understanding the duties of the job.
generalized sexual harassment
graphic rating scale
job analysis
halo effect
45. Rewards according to random times. Results in moderately high and stable performance.
unstructured interview
project team
problem solving appraisal interview
variable-interval reinforcement
46. Power based on individual expertise.
continuous reinforcement
expert power
Material Safety Data Sheets (MSDS)
telecommuting
47. Compensation system that equals American money to foreign money on terms of purchasing power.
balance sheet approach
development
active listening
expatriates
48. Third level of Maslow's hierarchy. Includes friendship - family - and interaction.
expert power
encouraged resignation
social needs
self-actualization
49. Collapses traditional salary grades into a few wide bands and helps eliminate obsession with grades and gives management an enhanced ability to reward on performance.
vesting
self-directed team
ego strength
broadbanding
50. A trait method that requires the rater to describe the employee's performance in a statement.; fairly subjective and reliant on the manager's ability to write effective statements.
pay grades
computerized job analysis
workforce diversity
essay