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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Binding document with terms or conditions or rules.
labor agreement
eustress
structured interview
stress interview
2. Evaluating self - considering one's own strengths and weaknesses. Best used for developmental purposes.
inappropriate sexual harassment
job enrichment
consumer price index (CPI)
self-appraisal
3. Right for an employer to terminate an employee for no reason and for the employee to resign for the same.
Bona Fide Occupational Qualification (BFOQ)
Immigration Reform and Control Act
employment-at-will
job description
4. Giving something unpleasant for an undesired behavior.
process improvement team
punishment
job description
job rotation
5. A decision based on total impartiality.
justice ethical decision
hygiene factors
punishment
pluralism
6. 1967. No discrimination based on ages of people over 40. No pressure for older to retire; no terminating only older employees when downsizing;
flextime
Age Discrimination in Employment Act
third-country nationals
achievement test
7. A career path that is hiearchical in nature and consists of interdependent sequential jobs.
absenteeism
human resource information system
discipline
vertical career path
8. Rates performance of employee achievement of goals set by manager and the employee.
Medical savings account (MSA)
management by objectives (MBO)
stress interview
unstructured interview
9. Collapses traditional salary grades into a few wide bands and helps eliminate obsession with grades and gives management an enhanced ability to reward on performance.
broadbanding
Hay profile method
tell and sell appraisal interview
Taft-Hartley Act (Labor Management Relations Act)
10. A group with mix of specialists that are assigned rather than voluntary membership.
resignation
similar to me error
cross-functional team
behaviorally anchored rating scale (BARS)
11. Method of performance measurement based on managers' records of specific examples of the employee acting in ways that are either effective or ineffective.
Civil Rights Act
job enlargement
critical incident method
behavioral performance appraisal method
12. An appraisal error involving groups of ratings given to employees.
job evaluation
Occupational Safety and Health Act (OSHA)
behavior observation scales (BOS)
distributional errors
13. 1963. Amendment to the Fair Labor Standards Act. No discrimination of pay - benefits - or pension based on gender.
job analysis
Equal Pay Act
employee involvement (EI) groups
360-degree appraisal
14. Encourages teamwork and knowledge transfer among employees.
retirement
development assignments
equal employment opportunity (EEO) laws
business ethics
15. A group of people that rely primarily or exclusively on electronic forms of communication to work together in accomplishing goals.
virtual team
disparate treatment
stress interview
project team
16. Law that affects employers with one hundred or more employees and requires the employer to give advance notice of at least sixty days when a plant closing or mass layoff is planned.
Worker Adjustment and Restraining Notification (WARN)
arbitrator
hot-stove approach
employment-at-will
17. A behavioral method that notes an unusual event that identifies superior or inferior performance by the employee.
reward leadership
stress interview
distributional errors
critical incident
18. Performance appraisal done by fellow employees - usually combined by the manager into a single profile for use. May be the most accurate - but not used due to popularity copntests.
peer appraisal
halo effect
safety needs
self-appraisal
19. Seeking to minimize ethnocentrism and moving toward pluralism and ethnorelativism.
project team
managing workforce diversity
Preferred Provider Organization (PPO)
positive reinforcement
20. Fourth level of Maslow's hierarchy. Includes self-esteem - confidence - achievement - respect of and by others.
behavior observation scales (BOS)
esteem needs
job enlargement
trancenders
21. A code of moral principles and values that govern organizational behavior.
whistleblowing
affirmative action
variable-interval reinforcement
business ethics
22. Developed in response to a majority dominating the workforce.
affirmative action
Bona Fide Occupational Qualification (BFOQ)
leadership
job classification system
23. Characterized by dictatorship that dismisses input from team members; decides the term of tasks and who will perform the work to be done.
voluntary protection program (VPP)
solicitation sexual harassment
authoritarian leadership type
behaviorally anchored rating scale (BARS)
24. Accommodation of several cultures.
essay
Railway Labor Act
pluralism
Age Discrimination in Employment Act
25. Method that determines the relative worth of jobs.
job evaluation
extinction
contributory pension plan
pluralism
26. A career path that is not sequentially interdependent but each of the jobs in the arrangement must be completed before one can advance to the next higher level.
balance sheet approach
horizontal career path
Health Maintenance Organization (HMO)
informal factors
27. A pension plan in which both employer and employee fund pensions.
customer appraisal
moral rights ethical decision
contributory pension plan
resignation
28. Harassment based on employment decisions; an economic or position consequence for noncompliance.
balanced scorecard (BSC)
quid pro quo harassment
McDonnell Douglas Test
non-cash compensation
29. Only suitable defense against discrimination; postulates that age - religion - sex - or nationality is an actual qualification for the job. It does NOT cover race or color.
Bona Fide Occupational Qualification (BFOQ)
360-degree appraisal
contrast error
expert power
30. A leader that clarifies roles - initiates structure - provides rewards - and is considerate of employees; fair - hardworking - and tolerant; emphasizes job-oriented(not personal) needs.
transactional leader
mixed-standard rating scale
hourly pay
McDonnell Douglas Test
31. Basic individual beliefs about right and wrong.
Pregnancy Discrimination Act
cafeteria plans
values
Worker Adjustment and Restraining Notification (WARN)
32. When twelve months have been worked at an employer with health insurance - a worker can transfer to another employer with no regard to preexisting conditions.
Age Discrimination in Employment Act
Health Insurance Portability and Accountability Act (HIPAA)
third-country nationals
job enlargement
33. Organization of healthcare professionals that provide services on a prepaid basis; seen as lower quality to the employee.
Health Maintenance Organization (HMO)
Fair Labor Standards Act (FLSA)
variable-interval reinforcement
Equal Employment Opportunity Act
34. RIF that is composed of lay-offs - either across the board or through company reorganization that result in fewer available positions.
involuntary reduction
job specifications
Health Insurance Portability and Accountability Act (HIPAA)
taskforce team
35. An attempt by the employer to alter the behavior of the employee by persuasion and motivational incentives.
Long-term disability (LTD) insurance
tell and sell appraisal interview
Civil Rights Act
Immigration Reform and Control Act
36. Guarantee of benefits - especially in pension plans.
vesting
distress
self-appraisal
hourly pay
37. Withdrawal of a reward.
job description
extinction
Norris-La Guardia Act
self-actualization
38. Performance appraisal that recognizes team accomplishement instead of individual performance - used by companies with a strong total quality management (TQM) emphasis.
Society for Human Resource Management
Family and Medical Leave Act (FMLA)
development assignments
team appraisal
39. 1947. Pro-business act created to counter the pro-labor Wagner Act by banning unfair practices of labor unions. Created the Federal Mediation and Conciliation Service (FMCS) to help resolve grievances.
balanced scorecard (BSC)
vesting
Taft-Hartley Act (Labor Management Relations Act)
project team
40. A pension plan in which only the employer funds pensions.
vesting
Equal Pay Act
pay secrecy
noncontributory pension plan
41. The survey of the wages paid to employees with similar skill sets in a labor market. The Bureau of Labor Statistics publishes a reliable one.
arbitrator
referent power
wage and salary survey
job sharing
42. 1926. Required employers to collectively bargain with unions. In 1936 - amended to include airlines.
unencouraged resignation
internal selection
contributory pension plan
Railway Labor Act
43. 194-point questionnaire with five-point scale to determine the degree in which tasks are performed.
authoritarian leadership type
resignation
position analysis questionnaire (PAQ)
succession planning
44. A leader who motivates people to transcend their personal interests for the good of the group; characterized by the ability to bring innovation.
transformational leader
Employee Retirement Income Security Act (ERISA)
self-appraisal
hot-stove approach
45. The third level of moral development in which people make decisions based on internalized principles - beliefs - and values. A characteristic of managers that encourage to think for themselves and engage in moral reasoning.
postconventional moral development
discipline
authoritarian leadership type
hygiene factors
46. Two part-time employees share one full time position.
informal factors
structured interview
job sharing
Older Workers Benefit Protection Act (OWBPA)
47. A process to make the job more complex to improve the level of boredom of an oversimplified job.
job sharing
job enlargement
pay equity
reductions-in-force (RIF)
48. Strength of person's convictions. The higher it is - the more likely one will follow what they believe is ethical in lieu of following unethical impulses.
job enrichment
Health Maintenance Organization (HMO)
ego strength
informal factors
49. Identification of future candidates for future anticipated vacancies.
ego strength
critical incident method
succession planning
discipline
50. 1990. Employers cannot discriminate against people with physical or mental capabilities - and must make reasonable accommodations for people with disabilities or religious preferences.
reductions-in-force (RIF)
aptitude tests
telecommuting
Americans with Disabilities Act (ADA)