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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. 1936. Responsible for prevailing minimum wage in a locality. Regular working hours identified as 8 per day and 40 per week; and time and a half for additional; no employment for convicts and children.
host country nationals
Landrum-Griffin Act
computerized job analysis
Walsh-Healy Act
2. An integrated knowledge within an organization that sets it out from the competition.
red circle rates
core competencies
EEO-1 Report
consumer price index (CPI)
3. A communication of strong and weak points of the employee's performance - and then in which the employee responds with his feelings about the appraisal.
customer appraisal
tell and listen appraisal interview
eustress
OSHA form 300
4. Binding document with terms or conditions or rules.
labor agreement
succession planning
Immigration Reform and Control Act
protected classes
5. A group of people that rely primarily or exclusively on electronic forms of communication to work together in accomplishing goals.
individualistic ethical decision
virtual team
balance sheet approach
external locus
6. A method that evaluates based on: 1. Knowledge 2. Accountability 3. Mental Activity (KAMA)
functional job analysis (FJA)
Hay profile method
postconventional moral development
behavioral performance appraisal method
7. Threat of power in order to convince someone to engage in sexual activity.
coercive sexual harassment
Americans with Disabilities Act (ADA)
absenteeism
extinction
8. The idea that people with authority are subject to reporting to superiors.
critical incident method
accountability
cash compensation
value-added compensation
9. Collapses traditional salary grades into a few wide bands and helps eliminate obsession with grades and gives management an enhanced ability to reward on performance.
values
active listening
Americans with Disabilities Act (ADA)
broadbanding
10. Harassment based on employment decisions; an economic or position consequence for noncompliance.
Employee Retirement Income Security Act (ERISA)
burnout
quid pro quo harassment
discipline
11. A neutral third party that will make the binding decision between both parties.
Railway Labor Act
arbitrator
Uniform Guidelines on Employee Selection Procedures
Bona Fide Occupational Qualification (BFOQ)
12. Characterized by an open-line communication between workers and management; values team-input - and facilitates group cooperation without being overly active within the group.
internal selection
positive reinforcement
Occupational Safety and Health Act (OSHA)
democratic leadership type
13. Compensation system that equals American money to foreign money on terms of purchasing power.
Bona Fide Occupational Qualification (BFOQ)
balance sheet approach
compressed workweek
piecework pay
14. Fourth level of Maslow's hierarchy. Includes self-esteem - confidence - achievement - respect of and by others.
balance sheet approach
negative reinforcement
esteem needs
utilitarian ethical decision
15. 1990. Employers cannot discriminate against people with physical or mental capabilities - and must make reasonable accommodations for people with disabilities or religious preferences.
justice ethical decision
similar to me error
Hay profile method
Americans with Disabilities Act (ADA)
16. A pension plan in which the amount is specific.
error of central tendency
strategic planning
ego strength
defined benefit plan
17. Harmful stress that accompanies a feeling of insecurity.
Employee Retirement Income Security Act (ERISA)
distress
peer appraisal
core competencies
18. Measures what a person is capable of learning.
Bona Fide Occupational Qualification (BFOQ)
encouraged resignation
charismatic leader
aptitude tests
19. Causes loss of productivity - frustration - or depression.
informal factors
burnout
structured interview
subordinate appraisal
20. The on-the-job method of development for new employees. May be formal or informal.
orientation
coercive leadership
horizontal career path
job enlargement
21. Power based on individual expertise.
cash compensation
competence based pay
unencouraged resignation
expert power
22. 1914. No forbidding the existence of a union.
resignation
Walsh-Healy Act
referent power
Clayton Act
23. A decision based on the long-term interests of an individual.
mixed-standard rating scale
charge form
individualistic ethical decision
coercive sexual harassment
24. Positive stress that makes some strive to accomplish something.
alternative resolution procedure (ARD)
voluntary reduction
eustress
broadbanding
25. 1947. Pro-business act created to counter the pro-labor Wagner Act by banning unfair practices of labor unions. Created the Federal Mediation and Conciliation Service (FMCS) to help resolve grievances.
virtual team
trait performance appraisal method
Taft-Hartley Act (Labor Management Relations Act)
critical incident method
26. Second level of Maslow's hierarchy. Includes security of body - employment - resources - morality - family - health - and posterity.
position analysis questionnaire (PAQ)
safety needs
employee involvement (EI) groups
hostile environment
27. Hiring through searching and evaluating internal job postings and existing employee files.
project team
stress interview
internal selection
disparate treatment
28. Power derived from the degree in which one is admired and people want to emulate them.
safety needs
learning organization
Civil Rights Act
referent power
29. Accommodation of several cultures.
Worker Adjustment and Restraining Notification (WARN)
pluralism
characteristics model
moral rights ethical decision
30. Pay based on skills and increased job knowledge. Also called skilled based or knowledge based pay.
peer appraisal
Railway Labor Act
competence based pay
Consolidated Omnibus Budget Reconciliation Act (COBRA)
31. Teaching short-term skills. May be 'on-the-job' or 'off-the-job'.
training
behavioral performance appraisal method
pay grades
self-appraisal
32. A succession of linked jobs that prepares a worker for advancement to the next job in the chain.
graphic rating scale
career path
virtual team
transactional leader
33. Pay by the hour.
360-degree appraisal
charismatic leader
hourly pay
job specifications
34. Various software programs that write job description and specifications based on job analysis.
four-fifths rule
tell and sell appraisal interview
tell and listen appraisal interview
computerized job analysis
35. A form in which accidents that cause death - illness - or injury in the workplace are recorded.
OSHA form 300
wage curve
positive discipline
Americans with Disabilities Act (ADA)
36. 194-point questionnaire with five-point scale to determine the degree in which tasks are performed.
position analysis questionnaire (PAQ)
coercive leadership
ethnorelativism
encouraged resignation
37. The second level of moral development in which people make decisions that conform to societal expectations. A characteristic of managers who encourage work collaboration.
punishment
authoritarian leadership type
training
conventional moral development
38. Includes hourly wages - salaries - and bonuses.
employee involvement (EI) groups
hot-stove approach
cash compensation
401(k) savings plan
39. Leadership dependent upon one's position within the company.
McDonnell Douglas Test
legitimate leadership
quid pro quo harassment
charge form
40. Discipline focused on early correcion of employee misconduct. 1. Conference between employee and supervisor. 2. Second conference when solution did not work 3. Decision-making leave (paid leave)
positive discipline
balance sheet approach
critical incident method
strategic diversity management
41. Compensation tied to a reward for effort and performance.
pay for performance standard
charismatic leader
recruiting
motivators
42. A personal disorientation when experiencing an unfamiliar way of life.
informal factors
reductions-in-force (RIF)
culture shock
job evaluation
43. Laws that prevent discrimination in the workplace.
retirement
equal employment opportunity (EEO) laws
diversity awareness training
error of central tendency
44. Team formed to solve a major organizational issue.
taskforce team
job evaluation
charismatic leader
job sharing
45. Performance appraisal by an employee of their superior. Usually evaluates on leadership - oral communication - delegation of authority - coordination of team efforts - and interest in subordinates.
subordinate appraisal
factor comparison system
project team
whistleblowing
46. Can directly align employees with the organizational goals - with evaluation based on profits - sales - etc.
productivity
self-directed team
flextime
recency error
47. Evidence suggesting selection precludes members from protected classes.
restricted policy
Equal Pay Act
behavioral performance appraisal method
trancenders
48. Group assigned with improving quality.
Landrum-Griffin Act
management by objectives (MBO)
managing workforce diversity
process improvement team
49. Understanding the duties of the job.
ego strength
recency error
contributory pension plan
job analysis
50. A leader that clarifies roles - initiates structure - provides rewards - and is considerate of employees; fair - hardworking - and tolerant; emphasizes job-oriented(not personal) needs.
transactional leader
critical incident method
Taft-Hartley Act (Labor Management Relations Act)
Supplemental unemployment benefits (SUBS)