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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Includes the social environment of the workplace and informal work groups.
compressed workweek
informal factors
fair representation
Immigration Reform and Control Act
2. A decision based on total impartiality.
ethnocentrism
justice ethical decision
virtual team
quid pro quo harassment
3. Pay by the hour.
hourly pay
Clayton Act
Society for Human Resource Management
point system
4. Groups of jobs within a class that are paid the same. Used by the federal government.
arbitrator
aptitude tests
pay grades
noncontributory pension plan
5. Involves determining the type and number of individuals needed to get the job done.
alternative resolution procedure (ARD)
succession planning
job analysis
social contract ethical decision
6. The oldest and simplest job evaluation that is based on grouping the jobs based on their relative worth to one another; can only be used on a small number of jobs.
job ranking system
Wagner Act (National Labor Relations Act)
behavior checklist
Age Discrimination in Employment Act
7. A resignation in which an employee chooses to resign without provocation from the employer.
unencouraged resignation
Walsh-Healy Act
recency error
red circle rates
8. Measure the extent which someone has characteristics. Relatively inexpensive - but high potential for errors - and not useful in allocating rewards or promotions.
wage and salary survey
managing workforce diversity
variable-ratio reinforcement
trait performance appraisal method
9. A group of people that rely primarily or exclusively on electronic forms of communication to work together in accomplishing goals.
host country nationals
virtual team
Health Insurance Portability and Accountability Act (HIPAA)
Consolidated Omnibus Budget Reconciliation Act (COBRA)
10. RIF that is composed of lay-offs - either across the board or through company reorganization that result in fewer available positions.
charismatic leader
functional job analysis (FJA)
involuntary reduction
behavioral performance appraisal method
11. Highest level of sexual harassment and would result in a punishable act under the law.
criminal sexual harassment
Employee Retirement Income Security Act (ERISA)
generalized sexual harassment
tell and listen appraisal interview
12. An uncomfortable environment that interferes with job performance.
fast tracking
hostile environment
partial reinforcement
job enlargement
13. Group of healthcare providers that guarantee lower healthcare costs to the employer; seen as a higher quality to the employee.
quality circle
manager/supervisor appraisal
recruiting
Preferred Provider Organization (PPO)
14. Understanding the duties of the job.
trancenders
job sharing
critical incident method
job analysis
15. A pension plan in which both employer and employee fund pensions.
contributory pension plan
workforce diversity
social contract ethical decision
team appraisal
16. Team formed to solve a major organizational issue.
Civil Rights Act
silver handshake
selection
taskforce team
17. A pension plan in which only the employer funds pensions.
customer appraisal
encouraged resignation
voluntary protection program (VPP)
noncontributory pension plan
18. A problem in evaluation due to being compared to someone previously evaluated.
job analysis
essay
contrast effect
tell and listen appraisal interview
19. The third level of moral development in which people make decisions based on internalized principles - beliefs - and values. A characteristic of managers that encourage to think for themselves and engage in moral reasoning.
hygiene factors
variable-ratio reinforcement
broadbanding
postconventional moral development
20. Removal of something unpleasant for desire behavior.
value-added compensation
negative reinforcement
informal factors
inappropriate sexual harassment
21. Cost of living that measures the average prices of products and services over time.
charismatic leader
consumer price index (CPI)
negative reinforcement
Uniformed Services Employment and Reemployment Act
22. Evidence suggesting selection precludes members from protected classes.
charge form
individualistic ethical decision
restricted policy
extinction
23. An appraisal temporal error when the evaluation is based upon the employee's most recent behavior.
behavior checklist
Landrum-Griffin Act
recency error
defined contribution plan
24. Belief that things happen due to luck or chance.
external locus
factor comparison system
Long-term disability (LTD) insurance
fixed-ratio reinforcement
25. 1947. Pro-business act created to counter the pro-labor Wagner Act by banning unfair practices of labor unions. Created the Federal Mediation and Conciliation Service (FMCS) to help resolve grievances.
Taft-Hartley Act (Labor Management Relations Act)
forced-choice
Bona Fide Occupational Qualification (BFOQ)
human resource information system
26. Teaching short-term skills. May be 'on-the-job' or 'off-the-job'.
training
unencouraged resignation
job simplification
stretch goal
27. Different types of employee complaint resolution procedures.
third-country nationals
transactional leader
alternative resolution procedure (ARD)
job ranking system
28. An interview that may have no format at all or have open ended questions - but makes it difficult to compare candidates.
internal locus
graphic rating scale
unstructured interview
Uniform Guidelines on Employee Selection Procedures
29. A pension plan in which the amount is specific.
labor agreement
Supplemental unemployment benefits (SUBS)
defined benefit plan
wage curve
30. A leader that has an ability to motivate employees to go beyond expectations; less predictable than transactional and embrace new ideas. Charismatic leaders are visionaries; they try to get others to see a better future and their participation in it.
career path
succession planning
charismatic leader
voluntary reduction
31. Characterized by an open-line communication between workers and management; values team-input - and facilitates group cooperation without being overly active within the group.
democratic leadership type
Material Safety Data Sheets (MSDS)
workforce diversity
employee involvement (EI) groups
32. An early retirement incentive in a form of a cash bonus or increased pension.
Clayton Act
unencouraged resignation
silver handshake
self-directed team
33. The knowledge - skills - and abilities required for the job.
job specifications
union steward
balance sheet approach
Equal Employment Opportunity Act
34. The rater checks statements on a list that he believes are characteristic of the employee.
management by objectives (MBO)
behavior checklist
Americans with Disabilities Act (ADA)
whistleblowing
35. The different conditions upon which someone leaves a company; may be voluntary or involuntary.
repatriation
separations
human resource planning
employee involvement (EI) groups
36. An appraisal distributional error where the appraiser gives their employees unusually high or low marks.
ego strength
error of leniency or strictness
distributional errors
internal selection
37. A leader who motivates people to transcend their personal interests for the good of the group; characterized by the ability to bring innovation.
consumer price index (CPI)
protected classes
OSHA form 300
transformational leader
38. Rewards according to a random number of behaviors. Results in very high performance.
host country nationals
variable-ratio reinforcement
compressed workweek
business ethics
39. Measures what a person is capable of learning.
coercive sexual harassment
aptitude tests
Consolidated Omnibus Budget Reconciliation Act (COBRA)
wage and salary survey
40. Training designed to make people recognize and address their own prejudices.
managing workforce diversity
accountability
diversity awareness training
self-actualization
41. Highest level of Maslow's hierarchy. Includes morality - creativity - spontaneity - problem solving - lack of prejudice - and acceptance of facts.
self-actualization
similar to me error
accountability
Taft-Hartley Act (Labor Management Relations Act)
42. Separation that is typically planned well in advanced - and are well received - celebratory occasions.
retirement
hygiene factors
unstructured interview
contributory pension plan
43. 1972. Extended Civil Rights Title VII to government workers.
error of leniency or strictness
self-directed team
Equal Employment Opportunity Act
Walsh-Healy Act
44. Act that provides individuals and dependents who may lose medical coverage with opportunity to pay to continue coverage.
Consolidated Omnibus Budget Reconciliation Act (COBRA)
involuntary reduction
strategic planning
whistleblowing
45. The process of screening - interviewing - and hiring individuals.
selection
voluntary protection program (VPP)
authoritarian leadership type
hygiene factors
46. The act of returning to the country of origin after an international assignement.
social contract ethical decision
repatriation
Age Discrimination in Employment Act
computerized job analysis
47. Leadership dependent upon one's position within the company.
mixed-standard rating scale
legitimate leadership
transformational leader
charismatic leader
48. Accommodation of several cultures.
360-degree appraisal
continuous reinforcement
pluralism
job enlargement
49. A report companies with 100 or more employees must fill out annually to determine workforce composition.
retirement
job simplification
EEO-1 Report
management by objectives (MBO)
50. A trait method that requires the rater to describe the employee's performance in a statement.; fairly subjective and reliant on the manager's ability to write effective statements.
essay
Employee assistance programs (EAP)
orientation
defined contribution plan