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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A personal disorientation when experiencing an unfamiliar way of life.
culture shock
hot-stove approach
job specifications
factor comparison system
2. Characterized by dictatorship that dismisses input from team members; decides the term of tasks and who will perform the work to be done.
authoritarian leadership type
Taft-Hartley Act (Labor Management Relations Act)
involuntary reduction
negative reinforcement
3. Separation that is typically planned well in advanced - and are well received - celebratory occasions.
employee involvement (EI) groups
cash compensation
behavioral performance appraisal method
retirement
4. A written description of the basic tasks - duties - minimum required experience - and responsibilities required of an employee holding a particular job.
labor agreement
pay grades
legitimate leadership
job description
5. Rewards according to a specific time interval. Results in average and irregular performance.
defined benefit plan
fixed-interval reinforcement
Equal Pay Act
Employee assistance programs (EAP)
6. Focus on the employee's achievements; less subjective - acceptable for employees and supervisors - link individual performance with organizational goals - encourage goal setting - and are good for reward and promotion decisions. However - time consum
voluntary protection program (VPP)
workforce diversity
results performance appraisal method
variable-ratio reinforcement
7. Rejection of a higher percentage of protected classes for employment; unintentional discrimination.
Preferred Provider Organization (PPO)
employment-at-will
cash compensation
adverse impact
8. A neutral third party that will make the binding decision between both parties.
arbitrator
computerized job analysis
legitimate leadership
third-country nationals
9. Listening to understand without judgment.
absenteeism
defined benefit plan
active listening
core competencies
10. Includes the social environment of the workplace and informal work groups.
informal factors
internal locus
fast tracking
disparate treatment
11. Selection of the minority is less than 80 percent of the time - used as a rule of thumb in determining adverse impact.
trait performance appraisal method
four-fifths rule
succession planning
computerized job analysis
12. A resignation suggested by the employer to the employee.
encouraged resignation
fixed-interval reinforcement
Norris-La Guardia Act
restricted policy
13. A pension plan in which only the employer funds pensions.
inappropriate sexual harassment
noncontributory pension plan
four-fifths rule
affirmative action
14. A form in which accidents that cause death - illness - or injury in the workplace are recorded.
job ranking system
OSHA form 300
involuntary reduction
defined benefit plan
15. Harmful stress that accompanies a feeling of insecurity.
Railway Labor Act
360-degree appraisal
distress
manager/supervisor appraisal
16. Voluntary or involuntary reductions in labor.
hot-stove approach
expert power
reductions-in-force (RIF)
halo effect
17. Performance appraisal by an employee of their superior. Usually evaluates on leadership - oral communication - delegation of authority - coordination of team efforts - and interest in subordinates.
taskforce team
salary pay
subordinate appraisal
burnout
18. Belief that things happen due to luck or chance.
Uniform Guidelines on Employee Selection Procedures
hot-stove approach
external locus
employee involvement (EI) groups
19. A resignation in which an employee chooses to resign without provocation from the employer.
Health Insurance Portability and Accountability Act (HIPAA)
diversity awareness training
error of central tendency
unencouraged resignation
20. 1994. Jobs are protected for those that go on short military service.
inappropriate sexual harassment
Uniformed Services Employment and Reemployment Act
job analysis
characteristics model
21. Groups of employees who meet to resolve problems and improve the organization.
affirmative action
employee involvement (EI) groups
critical incident method
resignation
22. The number of days in the work week is shortened and the hours per day are longer.
vertical career path
justice ethical decision
Davis-Bacon Act
compressed workweek
23. Teaching long-term skills.
development
expatriates
virtual team
arbitrator
24. Reporting criminal activity to the government.
variable-ratio reinforcement
self-appraisal
solicitation sexual harassment
whistleblowing
25. Payment rates above the pay range.
red circle rates
fast tracking
democratic leadership type
utilitarian ethical decision
26. Evidence suggesting selection precludes members from protected classes.
Material Safety Data Sheets (MSDS)
restricted policy
pay for performance standard
strategic planning
27. A decision based on existing norms.
whistleblowing
red circle rates
social contract ethical decision
behavior observation scales (BOS)
28. A pension plan in which the main source of retirement funds today - some employers will match contributions to a certain percentage.
Executive Order 11246
positive discipline
job enrichment
401(k) savings plan
29. A communication of strong and weak points of the employee's performance - and then in which the employee responds with his feelings about the appraisal.
tell and listen appraisal interview
continuous reinforcement
human resource information system
values
30. Group specifically to provide a new product or service.
temporal errors
OSHA form 300
project team
Equal Pay Act
31. 1914. No forbidding the existence of a union.
positive reinforcement
halo effect
Clayton Act
ethnocentrism
32. Collapses traditional salary grades into a few wide bands and helps eliminate obsession with grades and gives management an enhanced ability to reward on performance.
broadbanding
defined benefit plan
contrast error
Society for Human Resource Management
33. A method of moving the employee to different jobs for variety - designed to prevent boredom of repetitive tasks.
job rotation
behavioral performance appraisal method
wage and salary survey
Employee Retirement Income Security Act (ERISA)
34. Power based on individual expertise.
job sharing
expert power
tell and listen appraisal interview
career plateauing
35. Harassment based on employment decisions; an economic or position consequence for noncompliance.
quid pro quo harassment
achievement test
job evaluation
Equal Pay Act
36. Team formed to solve a major organizational issue.
taskforce team
eustress
red circle rates
diversity awareness training
37. Rewards according to random times. Results in moderately high and stable performance.
succession planning
cash compensation
Preferred Provider Organization (PPO)
variable-interval reinforcement
38. Fourth level of Maslow's hierarchy. Includes self-esteem - confidence - achievement - respect of and by others.
halo effect
esteem needs
orientation
graphic rating scale
39. Host country natives that are employees. Usually is shifted to because it is cheaper - gives a good impression on locals - and no adjustment to culture.
host country nationals
vesting
skill-based pay
Society for Human Resource Management
40. A process to make the job more complex to improve the level of boredom of an oversimplified job.
job enlargement
achievement test
peer appraisal
moral rights ethical decision
41. 1993. Applies to employers with fifty or more employees. Paternal and maternal leave covered under this act.
Family and Medical Leave Act (FMLA)
informal factors
wage curve
generalized sexual harassment
42. 1. Treatment that punishes 2. Orderly behavior in an organization 3. Training that corrects undesirable behavior and develops self control
Davis-Bacon Act
telecommuting
discipline
Norris-La Guardia Act
43. 1963. Amendment to the Fair Labor Standards Act. No discrimination of pay - benefits - or pension based on gender.
critical incident
Equal Pay Act
computerized job analysis
job enlargement
44. Measures what a person is capable of learning.
aptitude tests
orientation
solicitation sexual harassment
Preferred Provider Organization (PPO)
45. Two part-time employees share one full time position.
balanced scorecard (BSC)
behaviorally anchored rating scale (BARS)
graphic rating scale
job sharing
46. Third level of Maslow's hierarchy. Includes friendship - family - and interaction.
arbitrator
social needs
absenteeism
reductions-in-force (RIF)
47. An employer-created fund for laid off employees to draw from on top of unemployment benefits.
Supplemental unemployment benefits (SUBS)
charismatic leader
defined benefit plan
Hay profile method
48. The survey of the wages paid to employees with similar skill sets in a labor market. The Bureau of Labor Statistics publishes a reliable one.
individualistic ethical decision
stress interview
telecommuting
wage and salary survey
49. When some of the desired behavior is reinforced. Can be classified into four groups: fixed-interval - fixed-ratio - variable-interval - and variable-ratio.
Equal Pay Act
Preferred Provider Organization (PPO)
tell and sell appraisal interview
partial reinforcement
50. Includes other employee benefits - such as health insurance - pension contributions - tuition reimbursement - and legal assistance programs.
ego strength
horizontal career path
non-cash compensation
physiological needs