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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Compensation useful in advancing organizational goals.
value-added compensation
hourly pay
Fair Labor Standards Act (FLSA)
trancenders
2. Rates performance of employee achievement of goals set by manager and the employee.
management by objectives (MBO)
constructive discharge
job evaluation
extinction
3. Rating based on having certain characteristics.
hygiene factors
Older Workers Benefit Protection Act (OWBPA)
EEO-1 Report
graphic rating scale
4. 1970. A law passed to attempt to reduce workplace injuries and illnesses. It's general area of responsibility are: 1.General Industry 2. Maritime 3. Construction 4. Agriculture
silver handshake
Occupational Safety and Health Act (OSHA)
equal employment opportunity (EEO) laws
legitimate leadership
5. A group of people that rely primarily or exclusively on electronic forms of communication to work together in accomplishing goals.
Landrum-Griffin Act
virtual team
behavior checklist
contrast error
6. Means that people employed in an organization represent different cultural groups and human qualities.
workforce diversity
retirement
Americans with Disabilities Act (ADA)
career path
7. 1931. Required federal contracts for construction to specify minimum wage for workers.
informal factors
Davis-Bacon Act
job rotation
negative reinforcement
8. Giving something unpleasant for an undesired behavior.
laissez-faire leadership type
punishment
motivators
horizontal career path
9. Harmful stress that accompanies a feeling of insecurity.
democratic leadership type
value-added compensation
distress
training
10. Hands-off approach over all decision-making without any further involvement unless asked to participate.
negative reinforcement
business ethics
pay grades
laissez-faire leadership type
11. Leadership based on the control that management has over rewarding subordinates.
diversity awareness training
reward leadership
utilitarian ethical decision
career path
12. Right for an employer to terminate an employee for no reason and for the employee to resign for the same.
job rotation
quid pro quo harassment
positive discipline
employment-at-will
13. A neutral third party that will make the binding decision between both parties.
arbitrator
Fair Labor Standards Act (FLSA)
Long-term disability (LTD) insurance
referent power
14. An appraisal temporal error in which the appraiser inflates the evaluation because of a mutual connection.
similar to me error
active listening
broadbanding
hostile environment
15. Purposeful discrimination.
constructive discharge
disparate treatment
job analysis
Age Discrimination in Employment Act
16. Leadership based on the control that management has over punishing subordinates.
coercive leadership
recency error
aptitude tests
training
17. 1959. Specially tailored to make labor officials responsible for the union's financial affairs - to prevent bully-boy tactics - ensure democratic voting practices within unions - outlaw secondary boycotts - and restrict picketing. Also called Labor-M
structured interview
conventional moral development
Landrum-Griffin Act
human resource information system
18. Quantitative job evaluation that determines the value based on the points assigned to it; uses the point manual.
Immigration Reform and Control Act
point system
host country nationals
behavior checklist
19. Improvement of job efficiency by simplifying it.
transformational leader
taskforce team
arbitrator
job simplification
20. An interview based on a set group of questions so to be compared answers across all candidates. Questions are asked based on job knowledge - job simulation - situational - and work willingness.
structured interview
position analysis questionnaire (PAQ)
halo effect
human resource information system
21. A written description of the basic tasks - duties - minimum required experience - and responsibilities required of an employee holding a particular job.
third-country nationals
balanced scorecard (BSC)
Americans with Disabilities Act (ADA)
job description
22. Harassment based on employment decisions; an economic or position consequence for noncompliance.
quid pro quo harassment
separations
pay secrecy
legitimate leadership
23. Identifies the actions that should or should not be seen on the job - used mainly for developmental feedback..
whistleblowing
behavioral performance appraisal method
Health Maintenance Organization (HMO)
pay for performance standard
24. Payment rates above the pay range.
criminal sexual harassment
affirmative action
coercive sexual harassment
red circle rates
25. An employer-created fund for laid off employees to draw from on top of unemployment benefits.
Supplemental unemployment benefits (SUBS)
eustress
critical incident
strategic diversity management
26. 1. Treatment that punishes 2. Orderly behavior in an organization 3. Training that corrects undesirable behavior and develops self control
labor agreement
discipline
Bona Fide Occupational Qualification (BFOQ)
self-actualization
27. A procedural document designed by the federal government to assist in hiring - promotion - transfer - demotion - dismissal - and referrals.
Medical savings account (MSA)
job rotation
Uniform Guidelines on Employee Selection Procedures
piecework pay
28. A pay attached to acquiring new knowledge or skills.
job ranking system
trancenders
skill-based pay
Long-term disability (LTD) insurance
29. Belief that one culture is superior to another.
Consolidated Omnibus Budget Reconciliation Act (COBRA)
ethnocentrism
job analysis
job description
30. Advancing to the next level in the minimum time required in the current position.
fast tracking
motivators
distress
productivity
31. Fourth level of Maslow's hierarchy. Includes self-esteem - confidence - achievement - respect of and by others.
recruiting
esteem needs
culture shock
Family and Medical Leave Act (FMLA)
32. Diversity as a result of acquisitions and mergers - which is a forced diversification of the workplace.
job rotation
recency error
strategic diversity management
Health Maintenance Organization (HMO)
33. 1947. Pro-business act created to counter the pro-labor Wagner Act by banning unfair practices of labor unions. Created the Federal Mediation and Conciliation Service (FMCS) to help resolve grievances.
defined contribution plan
Taft-Hartley Act (Labor Management Relations Act)
arbitrator
disparate treatment
34. Helps manager translate measurement framework from strategic to operational goals.
balanced scorecard (BSC)
error of central tendency
trancenders
individualistic ethical decision
35. 1932. Labor legislation that outlawed 'yellow dog' contracts and forbade federal courts from issuing injunctions to restrain strikes - boycotts - and peaceful picketing.
host country nationals
Norris-La Guardia Act
taskforce team
graphic rating scale
36. A program that encourages employers to go beyond the minimum requirements outlined by OSHA. It includes three: 1. Star 2. Merit 3. Demonstration
Hay profile method
ego strength
voluntary protection program (VPP)
human resource planning
37. The need for achievement - recognition - responsibility - and growth; they both eliminate job dissatisfaction and stimulate motivation.
hourly pay
motivators
quality circle
arbitrator
38. Rejection of a higher percentage of protected classes for employment; unintentional discrimination.
adverse impact
ethnorelativism
contrast error
cash compensation
39. 1964 - amended in 1972 - 1991 - and 1994. Broadest and most significant law affecting employment opportunity rights.
vesting
process improvement team
Civil Rights Act
adverse impact
40. Pay by the hour.
hourly pay
human resource information system
red circle rates
error of leniency or strictness
41. Sexual harassment that is nonthreatening - but causes co-worker discomfort.
referent power
Bona Fide Occupational Qualification (BFOQ)
inappropriate sexual harassment
locus control
42. Power based on individual expertise.
salary pay
negative reinforcement
expert power
defined contribution plan
43. Laws that prevent discrimination in the workplace.
contrast error
functional job analysis (FJA)
equal employment opportunity (EEO) laws
Preferred Provider Organization (PPO)
44. Idea that all cultures are inherently equal.
ethnorelativism
defined benefit plan
temporal errors
quid pro quo harassment
45. Union must represent union and nonunion members equally.
protected classes
authorization card
fair representation
Immigration Reform and Control Act
46. A pension plan in which the employer contributes percentage of employer pay to an account that earns interest. When the employee leaves - the amount is rolled up into an individual retirement account (IRA).
peer appraisal
job sharing
cash balance pension plan
fast tracking
47. The process of screening - interviewing - and hiring individuals.
strategic diversity management
Family and Medical Leave Act (FMLA)
selection
Wagner Act (National Labor Relations Act)
48. A group of 6-12 that meet regularly to discuss organizational issues.
Americans with Disabilities Act (ADA)
quality circle
coercive leadership
stress interview
49. A medical insurance plan that the employer contributes to meet the needs of the individual's medical needs.
Medical savings account (MSA)
postconventional moral development
employment-at-will
human resource planning
50. Organization of healthcare professionals that provide services on a prepaid basis; seen as lower quality to the employee.
postconventional moral development
protected classes
constructive discharge
Health Maintenance Organization (HMO)