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DSST Human Resource Management
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Subjects
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dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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study here
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The matching of people with future vacancies.
skill-based pay
job specifications
pay secrecy
human resource planning
2. Belief that things happen due to their own responsibility.
positive discipline
OSHA form 300
fixed-ratio reinforcement
internal locus
3. A use of motivators to increase satisfaction.
contrast error
EEO-1 Report
job enrichment
servant leader
4. Includes other employee benefits - such as health insurance - pension contributions - tuition reimbursement - and legal assistance programs.
management by objectives (MBO)
non-cash compensation
functional job analysis (FJA)
characteristics model
5. When twelve months have been worked at an employer with health insurance - a worker can transfer to another employer with no regard to preexisting conditions.
Health Insurance Portability and Accountability Act (HIPAA)
critical incident method
development
ego strength
6. An organization that is participatory in problem solving - improving - and increasing capabilities.
graphic rating scale
hostile environment
learning organization
Norris-La Guardia Act
7. A group with mix of specialists that are assigned rather than voluntary membership.
strategic planning
cross-functional team
Employee Retirement Income Security Act (ERISA)
motivators
8. Separation that is typically planned well in advanced - and are well received - celebratory occasions.
similar to me error
generalized sexual harassment
retirement
Consolidated Omnibus Budget Reconciliation Act (COBRA)
9. Theory Z people - those that have reached the self-actualization phase.
job sharing
vesting
trancenders
individualistic ethical decision
10. Purposeful discrimination.
disparate treatment
problem solving appraisal interview
Worker Adjustment and Restraining Notification (WARN)
career plateauing
11. A decision that considers humanity's fundamental rights.
Health Maintenance Organization (HMO)
moral rights ethical decision
self-directed team
taskforce team
12. 1967. No discrimination based on ages of people over 40. No pressure for older to retire; no terminating only older employees when downsizing;
manager/supervisor appraisal
charge form
Age Discrimination in Employment Act
variable-ratio reinforcement
13. Pay according to the number of units produced.
job evaluation
similar to me error
piecework pay
position analysis questionnaire (PAQ)
14. 1970. A law passed to attempt to reduce workplace injuries and illnesses. It's general area of responsibility are: 1.General Industry 2. Maritime 3. Construction 4. Agriculture
error of leniency or strictness
hygiene factors
Occupational Safety and Health Act (OSHA)
partial reinforcement
15. Method of performance measurement based on managers' records of specific examples of the employee acting in ways that are either effective or ineffective.
training
authoritarian leadership type
characteristics model
critical incident method
16. 1914. No forbidding the existence of a union.
positive discipline
Clayton Act
structured interview
democratic leadership type
17. How an employee perceives his compensation relative to others within the organization.
distress
variable-interval reinforcement
pay equity
fixed-interval reinforcement
18. Evaluating self - considering one's own strengths and weaknesses. Best used for developmental purposes.
problem solving appraisal interview
self-appraisal
internal locus
charismatic leader
19. Basic individual beliefs about right and wrong.
orientation
values
human resource planning
involuntary reduction
20. A pension plan in which amount of benefits are based on how much is in their account at time of retirement.
defined contribution plan
discipline
physiological needs
manager/supervisor appraisal
21. 1936. Responsible for prevailing minimum wage in a locality. Regular working hours identified as 8 per day and 40 per week; and time and a half for additional; no employment for convicts and children.
selection
career path
external locus
Walsh-Healy Act
22. A problem in appraisal in which an employee is given the same grade on all dimensions based on a few attributes.
halo effect
error of leniency or strictness
pluralism
vesting
23. Developed in response to a majority dominating the workforce.
disparate treatment
skill-based pay
affirmative action
managing workforce diversity
24. The idea that people with authority are subject to reporting to superiors.
Landrum-Griffin Act
Uniform Guidelines on Employee Selection Procedures
continuous reinforcement
accountability
25. Evaluation based on factor-by-factor of development and comparison. Comparison against key jobs within the organization.
trait performance appraisal method
compressed workweek
factor comparison system
authorization card
26. The second level of moral development in which people make decisions that conform to societal expectations. A characteristic of managers who encourage work collaboration.
trait performance appraisal method
protected classes
conventional moral development
coercive sexual harassment
27. The oldest and simplest job evaluation that is based on grouping the jobs based on their relative worth to one another; can only be used on a small number of jobs.
360-degree appraisal
Uniformed Services Employment and Reemployment Act
employee involvement (EI) groups
job ranking system
28. Minorities in the workplace.
generalized sexual harassment
protected classes
authorization card
expert power
29. The act of returning to the country of origin after an international assignement.
tell and listen appraisal interview
preconventional moral development
fixed-interval reinforcement
repatriation
30. The process of screening - interviewing - and hiring individuals.
selection
job enrichment
voluntary protection program (VPP)
utilitarian ethical decision
31. 1972. Extended Civil Rights Title VII to government workers.
Equal Employment Opportunity Act
succession planning
Bona Fide Occupational Qualification (BFOQ)
Family and Medical Leave Act (FMLA)
32. A pay attached to acquiring new knowledge or skills.
coercive leadership
fast tracking
pay secrecy
skill-based pay
33. Performance appraisal that seeks evaluation from internal and external customers.
customer appraisal
piecework pay
job evaluation
equal employment opportunity (EEO) laws
34. An appraisal temporal error when the employee is compared to someone previously rated and not independently.
job classification system
structured interview
contrast error
culture shock
35. Characterized by dictatorship that dismisses input from team members; decides the term of tasks and who will perform the work to be done.
authoritarian leadership type
continuous reinforcement
training
reward leadership
36. Identification of future candidates for future anticipated vacancies.
succession planning
transformational leader
subordinate appraisal
accountability
37. Rewards according to random times. Results in moderately high and stable performance.
justice ethical decision
consumer price index (CPI)
continuous reinforcement
variable-interval reinforcement
38. Measure the extent which someone has characteristics. Relatively inexpensive - but high potential for errors - and not useful in allocating rewards or promotions.
job rotation
trait performance appraisal method
moral rights ethical decision
defined contribution plan
39. Pay by the hour.
disparate treatment
career plateauing
Uniformed Services Employment and Reemployment Act
hourly pay
40. Sexual harassment that is nonthreatening - but causes co-worker discomfort.
ethnocentrism
inappropriate sexual harassment
adverse impact
Material Safety Data Sheets (MSDS)
41. Host country natives that are employees. Usually is shifted to because it is cheaper - gives a good impression on locals - and no adjustment to culture.
Executive Order 11246
business ethics
host country nationals
workforce diversity
42. Reward given for desired behavior.
Medical savings account (MSA)
positive reinforcement
Wagner Act (National Labor Relations Act)
disparate treatment
43. A leader that has an ability to motivate employees to go beyond expectations; less predictable than transactional and embrace new ideas. Charismatic leaders are visionaries; they try to get others to see a better future and their participation in it.
error of leniency or strictness
charismatic leader
absenteeism
alternative resolution procedure (ARD)
44. Training designed to make people recognize and address their own prejudices.
diversity awareness training
error of leniency or strictness
tell and listen appraisal interview
job rotation
45. Third level of Maslow's hierarchy. Includes friendship - family - and interaction.
moral rights ethical decision
labor agreement
social needs
cash balance pension plan
46. The first level of moral development - in which people make decisions based on selfish reasons; concerned only with external rewards or punishments. A characteristic of managers with authoritarian and coercive styles.
union steward
preconventional moral development
job analysis
moral rights ethical decision
47. Sexual harassment that uses rewards; potential for criminal prosecution.
factor comparison system
solicitation sexual harassment
behavior observation scales (BOS)
variable-ratio reinforcement
48. Various software programs that write job description and specifications based on job analysis.
punishment
computerized job analysis
voluntary reduction
fixed-ratio reinforcement
49. A flexible benefit plan for the employee - letting them choose the benefits best suited to their personal needs and situation.
error of central tendency
learning organization
coercive leadership
cafeteria plans
50. Rates performance of employee achievement of goals set by manager and the employee.
management by objectives (MBO)
job ranking system
criminal sexual harassment
constructive discharge
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