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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Cost of living that measures the average prices of products and services over time.
charge form
cash compensation
partial reinforcement
consumer price index (CPI)
2. Training designed to make people recognize and address their own prejudices.
authoritarian leadership type
diversity awareness training
charismatic leader
democratic leadership type
3. Act that amended age discrimination in employment to include all employee benefits; also provided terminated employees with time to consider group termination or retirement programs and consult an attorney.
Older Workers Benefit Protection Act (OWBPA)
EEO-1 Report
succession planning
selection
4. Measure the extent which someone has characteristics. Relatively inexpensive - but high potential for errors - and not useful in allocating rewards or promotions.
coercive sexual harassment
customer appraisal
trait performance appraisal method
job sharing
5. Laws that prevent discrimination in the workplace.
equal employment opportunity (EEO) laws
union steward
behavioral performance appraisal method
Clayton Act
6. Traditional approach to appraisal - a review by management one level higher.
problem solving appraisal interview
variable-ratio reinforcement
Fair Labor Standards Act (FLSA)
manager/supervisor appraisal
7. Third level of Maslow's hierarchy. Includes friendship - family - and interaction.
social needs
critical incident method
McDonnell Douglas Test
Walsh-Healy Act
8. Pay according to the number of units produced.
internal selection
project team
Family and Medical Leave Act (FMLA)
piecework pay
9. An intent to resign from a company that is typically expressed in written communication to the employee's manager.
temporal errors
resignation
Equal Employment Opportunity Act
expatriates
10. Right for an employer to terminate an employee for no reason and for the employee to resign for the same.
employment-at-will
job classification system
social needs
stretch goal
11. Reporting criminal activity to the government.
strategic diversity management
red circle rates
whistleblowing
Preferred Provider Organization (PPO)
12. Rewards according to a specific time interval. Results in average and irregular performance.
peer appraisal
fixed-interval reinforcement
compressed workweek
job simplification
13. Leadership dependent upon one's position within the company.
self-appraisal
legitimate leadership
constructive discharge
Society for Human Resource Management
14. Statement authorizing union to act as their representative.
flextime
Equal Pay Act
selection
authorization card
15. Second level of Maslow's hierarchy. Includes security of body - employment - resources - morality - family - health - and posterity.
safety needs
essay
process improvement team
flextime
16. Rewards according to a random number of behaviors. Results in very high performance.
variable-ratio reinforcement
Executive Order 11246
voluntary reduction
cafeteria plans
17. Sexual harassment that uses rewards; potential for criminal prosecution.
McDonnell Douglas Test
expert power
solicitation sexual harassment
active listening
18. Accommodation of several cultures.
job enlargement
Age Discrimination in Employment Act
salary pay
pluralism
19. Strength of person's convictions. The higher it is - the more likely one will follow what they believe is ethical in lieu of following unethical impulses.
fixed-interval reinforcement
Railway Labor Act
Health Maintenance Organization (HMO)
ego strength
20. An situation in which an employer makes work life so difficult for the employee that they have no choice but to resign.
horizontal career path
constructive discharge
charismatic leader
red circle rates
21. Removal of something unpleasant for desire behavior.
job analysis
negative reinforcement
succession planning
temporal errors
22. 1959. Specially tailored to make labor officials responsible for the union's financial affairs - to prevent bully-boy tactics - ensure democratic voting practices within unions - outlaw secondary boycotts - and restrict picketing. Also called Labor-M
continuous reinforcement
servant leader
Landrum-Griffin Act
motivators
23. 1947. Pro-business act created to counter the pro-labor Wagner Act by banning unfair practices of labor unions. Created the Federal Mediation and Conciliation Service (FMCS) to help resolve grievances.
social contract ethical decision
Supplemental unemployment benefits (SUBS)
compressed workweek
Taft-Hartley Act (Labor Management Relations Act)
24. Performance appraisal by an employee of their superior. Usually evaluates on leadership - oral communication - delegation of authority - coordination of team efforts - and interest in subordinates.
accountability
involuntary reduction
subordinate appraisal
training
25. An appraisal temporal error when the evaluation is based upon the employee's most recent behavior.
job analysis
pay for performance standard
contrast effect
recency error
26. Compensation system that equals American money to foreign money on terms of purchasing power.
servant leader
balance sheet approach
Supplemental unemployment benefits (SUBS)
union steward
27. Discipline focused on early correcion of employee misconduct. 1. Conference between employee and supervisor. 2. Second conference when solution did not work 3. Decision-making leave (paid leave)
internal locus
Railway Labor Act
positive reinforcement
positive discipline
28. The knowledge - skills - and abilities required for the job.
positive reinforcement
broadbanding
managing workforce diversity
job specifications
29. An appraisal distributional error where the rater is reluctant to give high or low marks.
Executive Order 11246
error of central tendency
self-appraisal
quid pro quo harassment
30. Characterized by an open-line communication between workers and management; values team-input - and facilitates group cooperation without being overly active within the group.
Wagner Act (National Labor Relations Act)
democratic leadership type
positive discipline
cash compensation
31. An organization that is participatory in problem solving - improving - and increasing capabilities.
value-added compensation
job ranking system
unstructured interview
learning organization
32. The number of days in the work week is shortened and the hours per day are longer.
job evaluation
compressed workweek
problem solving appraisal interview
internal selection
33. Collapses traditional salary grades into a few wide bands and helps eliminate obsession with grades and gives management an enhanced ability to reward on performance.
aptitude tests
broadbanding
value-added compensation
non-cash compensation
34. 1914. No forbidding the existence of a union.
Clayton Act
quality circle
positive discipline
self-directed team
35. A career path that is hiearchical in nature and consists of interdependent sequential jobs.
unencouraged resignation
moral rights ethical decision
vertical career path
salary pay
36. Measures the frequency of observed behavior.
self-directed team
Fair Labor Standards Act (FLSA)
behavior observation scales (BOS)
distress
37. Sexual remarks or actions not targeted at a specific individual.
generalized sexual harassment
flextime
Society for Human Resource Management
succession planning
38. Identification of future candidates for future anticipated vacancies.
self-directed team
succession planning
transformational leader
laissez-faire leadership type
39. Requires the rater to choose from statements that best describe the employee's output.
whistleblowing
forced-choice
manager/supervisor appraisal
job evaluation
40. Not reporting to work.
silver handshake
four-fifths rule
absenteeism
temporal errors
41. A leader that clarifies roles - initiates structure - provides rewards - and is considerate of employees; fair - hardworking - and tolerant; emphasizes job-oriented(not personal) needs.
arbitrator
Family and Medical Leave Act (FMLA)
transactional leader
Americans with Disabilities Act (ADA)
42. Includes other employee benefits - such as health insurance - pension contributions - tuition reimbursement - and legal assistance programs.
401(k) savings plan
critical incident
non-cash compensation
Employee assistance programs (EAP)
43. Helps manager translate measurement framework from strategic to operational goals.
distributional errors
core competencies
defined contribution plan
balanced scorecard (BSC)
44. Groups of jobs within a class that are paid the same. Used by the federal government.
error of central tendency
pay grades
progressive discipline
fair representation
45. A time when the individual stops advancing before reaching the next highest level. It is not necessarily a failed effort because not everyone is promoted to the top position and many common career paths are not designed to lead to the top.
career plateauing
Employee assistance programs (EAP)
positive reinforcement
learning organization
46. The oldest and simplest job evaluation that is based on grouping the jobs based on their relative worth to one another; can only be used on a small number of jobs.
job ranking system
protected classes
continuous reinforcement
transactional leader
47. The idea that people with authority are subject to reporting to superiors.
eustress
accountability
motivators
Employee Retirement Income Security Act (ERISA)
48. The curve in the scattergram that identifies the worth of jobs and wages.
authorization card
wage curve
informal factors
strategic planning
49. Rewards after a specific number of desired behaviors. Results in high or stable performance.
skill-based pay
fixed-ratio reinforcement
Society for Human Resource Management
Worker Adjustment and Restraining Notification (WARN)
50. Pay based on skills and increased job knowledge. Also called skilled based or knowledge based pay.
competence based pay
salary pay
Equal Pay Act
forced-choice