Test your basic knowledge |

DSST Human Resource Management

Subjects : dsst, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Includes the social environment of the workplace and informal work groups.






2. The knowledge - skills - and abilities required for the job.






3. A group of people that rely primarily or exclusively on electronic forms of communication to work together in accomplishing goals.






4. 1932. Labor legislation that outlawed 'yellow dog' contracts and forbade federal courts from issuing injunctions to restrain strikes - boycotts - and peaceful picketing.






5. The oldest and simplest job evaluation that is based on grouping the jobs based on their relative worth to one another; can only be used on a small number of jobs.






6. 1974. Main federal legislation responsible for controlling employee benefit and retirement plans.






7. Performance appraisal that seeks evaluation from internal and external customers.






8. A method that evaluates based on: 1. Knowledge 2. Accountability 3. Mental Activity (KAMA)






9. Highest level of Maslow's hierarchy. Includes morality - creativity - spontaneity - problem solving - lack of prejudice - and acceptance of facts.






10. A form in which accidents that cause death - illness - or injury in the workplace are recorded.






11. Strength of person's convictions. The higher it is - the more likely one will follow what they believe is ethical in lieu of following unethical impulses.






12. 1993. Applies to employers with fifty or more employees. Paternal and maternal leave covered under this act.






13. Power based on individual expertise.






14. Different types of employee complaint resolution procedures.






15. A resignation in which an employee chooses to resign without provocation from the employer.






16. Groups of employees who meet to resolve problems and improve the organization.






17. Leadership based on the control that management has over punishing subordinates.






18. Rewards according to random times. Results in moderately high and stable performance.






19. Power derived from the degree in which one is admired and people want to emulate them.






20. Bottom level of Maslow's hierarchy. Includes shelter - food - sleep - breaks - and compensation.






21. Two part-time employees share one full time position.






22. Leadership based on the control that management has over rewarding subordinates.






23. A procedural document designed by the federal government to assist in hiring - promotion - transfer - demotion - dismissal - and referrals.






24. How an employee perceives his compensation relative to others within the organization.






25. Flexible working hours that allow workers to choose start and end times.






26. Highest level of sexual harassment and would result in a punishable act under the law.






27. When twelve months have been worked at an employer with health insurance - a worker can transfer to another employer with no regard to preexisting conditions.






28. Accommodation of several cultures.






29. Employment at home while communicating with the workplace by phone or fax or modem






30. 1990. Employers cannot discriminate against people with physical or mental capabilities - and must make reasonable accommodations for people with disabilities or religious preferences.






31. Defining the characteristics that the organization feels would be a good fit for the vacancies. To recruit - an organization must conduct job analysis - provide a job description - and give job specification.






32. The number of days in the work week is shortened and the hours per day are longer.






33. Law that affects employers with one hundred or more employees and requires the employer to give advance notice of at least sixty days when a plant closing or mass layoff is planned.






34. An uncomfortable environment that interferes with job performance.






35. A pay attached to acquiring new knowledge or skills.






36. Method of performance measurement based on managers' records of specific examples of the employee acting in ways that are either effective or ineffective.






37. Payment rates above the pay range.






38. Highly trained workers that are a group that perform interdependent tasks.






39. Second level of Maslow's hierarchy. Includes security of body - employment - resources - morality - family - health - and posterity.






40. Characterized by dictatorship that dismisses input from team members; decides the term of tasks and who will perform the work to be done.






41. A pension plan in which amount of benefits are based on how much is in their account at time of retirement.






42. 1970. A law passed to attempt to reduce workplace injuries and illnesses. It's general area of responsibility are: 1.General Industry 2. Maritime 3. Construction 4. Agriculture






43. Improvement of job efficiency by simplifying it.






44. An situation in which an employer makes work life so difficult for the employee that they have no choice but to resign.






45. Means that people employed in an organization represent different cultural groups and human qualities.






46. Performance appraisal done by fellow employees - usually combined by the manager into a single profile for use. May be the most accurate - but not used due to popularity copntests.






47. A decision based on total impartiality.






48. An integrated knowledge within an organization that sets it out from the competition.






49. The combination of various appraisal systems to give the manager and employee the best view into the performance.






50. Unpaid union official that represents the employees when dealing with management.