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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A group of people that rely primarily or exclusively on electronic forms of communication to work together in accomplishing goals.
development assignments
job ranking system
virtual team
career path
2. Binding document with terms or conditions or rules.
fixed-ratio reinforcement
fixed-interval reinforcement
noncontributory pension plan
labor agreement
3. A pension plan in which amount of benefits are based on how much is in their account at time of retirement.
skill-based pay
employee involvement (EI) groups
continuous reinforcement
defined contribution plan
4. A pension plan in which the employer contributes percentage of employer pay to an account that earns interest. When the employee leaves - the amount is rolled up into an individual retirement account (IRA).
unencouraged resignation
Older Workers Benefit Protection Act (OWBPA)
job simplification
cash balance pension plan
5. Separation that is typically planned well in advanced - and are well received - celebratory occasions.
tell and listen appraisal interview
contrast effect
retirement
arbitrator
6. Power based on individual expertise.
positive reinforcement
managing workforce diversity
expert power
discipline
7. The combination of various appraisal systems to give the manager and employee the best view into the performance.
360-degree appraisal
Health Insurance Portability and Accountability Act (HIPAA)
values
culture shock
8. Pay by the hour.
noncontributory pension plan
hourly pay
manager/supervisor appraisal
voluntary reduction
9. Reward given for desired behavior.
project team
positive reinforcement
noncontributory pension plan
results performance appraisal method
10. An appraisal temporal error when the employee is compared to someone previously rated and not independently.
contrast error
structured interview
charismatic leader
consumer price index (CPI)
11. Method that determines the relative worth of jobs.
constructive discharge
democratic leadership type
job evaluation
generalized sexual harassment
12. 1935. Referred to as the Magna Carta of Labor. Guarantees the right to form labor movements.
behavioral performance appraisal method
individualistic ethical decision
referent power
Wagner Act (National Labor Relations Act)
13. An attempt by the employer to alter the behavior of the employee by persuasion and motivational incentives.
fast tracking
orientation
employee involvement (EI) groups
tell and sell appraisal interview
14. Measure the extent which someone has characteristics. Relatively inexpensive - but high potential for errors - and not useful in allocating rewards or promotions.
self-appraisal
training
Fair Labor Standards Act (FLSA)
trait performance appraisal method
15. Rating based on comparison than a standard.
Walsh-Healy Act
eustress
mixed-standard rating scale
tell and sell appraisal interview
16. An situation in which an employer makes work life so difficult for the employee that they have no choice but to resign.
subordinate appraisal
wage and salary survey
constructive discharge
succession planning
17. 1938. Provided basic pay structure for workers. Those that have to be paid are non-exempt and must be paid at least the minimum wage. Those who hold executive or managerial positions are exempt.
competence based pay
job enrichment
Fair Labor Standards Act (FLSA)
Health Maintenance Organization (HMO)
18. Not reporting to work.
defined contribution plan
error of leniency or strictness
job enlargement
absenteeism
19. Withdrawal of a reward.
balanced scorecard (BSC)
characteristics model
structured interview
extinction
20. Selection of the minority is less than 80 percent of the time - used as a rule of thumb in determining adverse impact.
four-fifths rule
mixed-standard rating scale
culture shock
restricted policy
21. The knowledge - skills - and abilities required for the job.
alternative resolution procedure (ARD)
job specifications
cross-functional team
compressed workweek
22. Statement authorizing union to act as their representative.
arbitrator
authorization card
managing workforce diversity
Older Workers Benefit Protection Act (OWBPA)
23. A decision based on the principle that the behavior that causes the greatest good for the most is ethical.
forced-choice
charge form
utilitarian ethical decision
Bona Fide Occupational Qualification (BFOQ)
24. A succession of linked jobs that prepares a worker for advancement to the next job in the chain.
positive discipline
Family and Medical Leave Act (FMLA)
ethnorelativism
career path
25. An interview that places the applicant in a simulated high stress setting to interview the candidate.
stress interview
job analysis
arbitrator
job rotation
26. The number of days in the work week is shortened and the hours per day are longer.
training
job evaluation
social contract ethical decision
compressed workweek
27. Minorities in the workplace.
graphic rating scale
protected classes
authorization card
union steward
28. A decision based on total impartiality.
behavior observation scales (BOS)
justice ethical decision
job classification system
job enlargement
29. A group with mix of specialists that are assigned rather than voluntary membership.
cross-functional team
manager/supervisor appraisal
McDonnell Douglas Test
balance sheet approach
30. A leader who works to fulfill subordinates' needs and goals as well as to achieve the organization's larger mission; the needs of others are placed above the leader's own needs.
problem solving appraisal interview
solicitation sexual harassment
horizontal career path
servant leader
31. Quantitative approach to job analysis that assumes all parts of the job relate to data - people - and things.
functional job analysis (FJA)
labor agreement
charismatic leader
job enrichment
32. Leadership based on the control that management has over punishing subordinates.
stretch goal
fair representation
coercive leadership
strategic planning
33. Breeds mistrust in the workplace; fairly excepted practice in private industry.
quality circle
expatriates
pay secrecy
alternative resolution procedure (ARD)
34. Method of performance measurement based on managers' records of specific examples of the employee acting in ways that are either effective or ineffective.
computerized job analysis
Preferred Provider Organization (PPO)
critical incident method
behavioral performance appraisal method
35. Fourth level of Maslow's hierarchy. Includes self-esteem - confidence - achievement - respect of and by others.
esteem needs
self-actualization
human resource planning
internal locus
36. 1993. Applies to employers with fifty or more employees. Paternal and maternal leave covered under this act.
Family and Medical Leave Act (FMLA)
ethnorelativism
progressive discipline
position analysis questionnaire (PAQ)
37. Belief that things happen due to their own responsibility.
job simplification
internal locus
reward leadership
distress
38. Understanding the duties of the job.
telecommuting
job analysis
fair representation
active listening
39. Team formed to solve a major organizational issue.
Hay profile method
taskforce team
red circle rates
hostile environment
40. Causes loss of productivity - frustration - or depression.
extinction
burnout
negative reinforcement
Executive Order 11246
41. An intent to resign from a company that is typically expressed in written communication to the employee's manager.
vertical career path
transformational leader
resignation
productivity
42. Highly trained workers that are a group that perform interdependent tasks.
expatriates
self-directed team
positive discipline
error of central tendency
43. The curve in the scattergram that identifies the worth of jobs and wages.
Employee assistance programs (EAP)
ethnorelativism
characteristics model
wage curve
44. Sexual harassment that is nonthreatening - but causes co-worker discomfort.
inappropriate sexual harassment
authorization card
Preferred Provider Organization (PPO)
Consolidated Omnibus Budget Reconciliation Act (COBRA)
45. An appraisal error involving groups of ratings given to employees.
distributional errors
error of central tendency
affirmative action
temporal errors
46. Leadership dependent upon one's position within the company.
legitimate leadership
orientation
structured interview
piecework pay
47. Harassment based on employment decisions; an economic or position consequence for noncompliance.
Equal Pay Act
quid pro quo harassment
job description
Civil Rights Act
48. A decision that considers humanity's fundamental rights.
ethnorelativism
moral rights ethical decision
team appraisal
ethnocentrism
49. Bottom level of Maslow's hierarchy. Includes shelter - food - sleep - breaks - and compensation.
resignation
orientation
preconventional moral development
physiological needs
50. The idea that people with authority are subject to reporting to superiors.
computerized job analysis
project team
job analysis
accountability