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DSST Human Resource Management
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Subjects
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dsst
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business-skills
Instructions:
Answer 50 questions in 15 minutes.
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study here
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Hiring through searching and evaluating internal job postings and existing employee files.
structured interview
reward leadership
internal selection
job enrichment
2. A written description of the basic tasks - duties - minimum required experience - and responsibilities required of an employee holding a particular job.
training
adverse impact
job description
job analysis
3. Groups of jobs within a class that are paid the same. Used by the federal government.
Society for Human Resource Management
Norris-La Guardia Act
pay grades
Medical savings account (MSA)
4. Belief that things happen due to their own responsibility.
arbitrator
internal locus
broadbanding
self-directed team
5. Host country natives that are employees. Usually is shifted to because it is cheaper - gives a good impression on locals - and no adjustment to culture.
informal factors
host country nationals
safety needs
restricted policy
6. An appraisal distributional error where the appraiser gives their employees unusually high or low marks.
informal factors
error of leniency or strictness
hourly pay
structured interview
7. Identification of future candidates for future anticipated vacancies.
laissez-faire leadership type
unstructured interview
succession planning
strategic planning
8. Evidence suggesting selection precludes members from protected classes.
punishment
ego strength
restricted policy
development assignments
9. 1990. Employers cannot discriminate against people with physical or mental capabilities - and must make reasonable accommodations for people with disabilities or religious preferences.
equal employment opportunity (EEO) laws
Worker Adjustment and Restraining Notification (WARN)
employment-at-will
Americans with Disabilities Act (ADA)
10. Advancing to the next level in the minimum time required in the current position.
Society for Human Resource Management
authoritarian leadership type
fast tracking
voluntary protection program (VPP)
11. An appraisal temporal error in which the appraiser inflates the evaluation because of a mutual connection.
similar to me error
fair representation
subordinate appraisal
Hay profile method
12. Rewards according to a random number of behaviors. Results in very high performance.
separations
criminal sexual harassment
quid pro quo harassment
variable-ratio reinforcement
13. 1935. Referred to as the Magna Carta of Labor. Guarantees the right to form labor movements.
Taft-Hartley Act (Labor Management Relations Act)
informal factors
Wagner Act (National Labor Relations Act)
broadbanding
14. An employer-created fund for laid off employees to draw from on top of unemployment benefits.
job enlargement
Supplemental unemployment benefits (SUBS)
similar to me error
progressive discipline
15. The working conditions - pay - company policies - and interpersonal relationships; they help eliminate job satisfaction - but do not motivate the employee according to the two-factor theory.
behavior checklist
referent power
hygiene factors
continuous reinforcement
16. The act of returning to the country of origin after an international assignement.
McDonnell Douglas Test
employee involvement (EI) groups
expert power
repatriation
17. A pension plan in which the amount is specific.
encouraged resignation
labor agreement
fixed-ratio reinforcement
defined benefit plan
18. Highest level of Maslow's hierarchy. Includes morality - creativity - spontaneity - problem solving - lack of prejudice - and acceptance of facts.
self-actualization
Norris-La Guardia Act
job evaluation
defined contribution plan
19. Official discrimination complaint to Equal Employment Opportunity Commission (EEOC) - filled by employee.
charge form
internal locus
pay for performance standard
achievement test
20. Pay based on skills and increased job knowledge. Also called skilled based or knowledge based pay.
diversity awareness training
taskforce team
competence based pay
encouraged resignation
21. Selection of the minority is less than 80 percent of the time - used as a rule of thumb in determining adverse impact.
positive discipline
orientation
four-fifths rule
employee involvement (EI) groups
22. A group with mix of specialists that are assigned rather than voluntary membership.
resignation
behavior checklist
cross-functional team
balance sheet approach
23. When twelve months have been worked at an employer with health insurance - a worker can transfer to another employer with no regard to preexisting conditions.
Health Insurance Portability and Accountability Act (HIPAA)
competence based pay
Landrum-Griffin Act
informal factors
24. Pay by the hour.
esteem needs
pay for performance standard
hourly pay
absenteeism
25. To discipline by being effective - consistent - and applied to all equally. 1. Documentation of Misconduct 2. Investigative Interview 3. Application of Discipline
error of central tendency
hot-stove approach
unencouraged resignation
employee involvement (EI) groups
26. Reporting criminal activity to the government.
voluntary protection program (VPP)
reward leadership
whistleblowing
critical incident method
27. Performance appraisal by an employee of their superior. Usually evaluates on leadership - oral communication - delegation of authority - coordination of team efforts - and interest in subordinates.
expert power
leadership
subordinate appraisal
vertical career path
28. A step beyond tell and sell; stimulation of growth of the employee by discussing problems - needs - innovations - satisfactions - and dissatisfactions since last appraisal.
workforce diversity
problem solving appraisal interview
ego strength
process improvement team
29. 1. Treatment that punishes 2. Orderly behavior in an organization 3. Training that corrects undesirable behavior and develops self control
negative reinforcement
accountability
discipline
recency error
30. 1970. A law passed to attempt to reduce workplace injuries and illnesses. It's general area of responsibility are: 1.General Industry 2. Maritime 3. Construction 4. Agriculture
pay for performance standard
values
retirement
Occupational Safety and Health Act (OSHA)
31. Quantitative job evaluation that determines the value based on the points assigned to it; uses the point manual.
point system
error of leniency or strictness
McDonnell Douglas Test
charismatic leader
32. A use of motivators to increase satisfaction.
management by objectives (MBO)
values
Worker Adjustment and Restraining Notification (WARN)
job enrichment
33. Groups of employees who meet to resolve problems and improve the organization.
self-appraisal
pay grades
manager/supervisor appraisal
employee involvement (EI) groups
34. Third level of Maslow's hierarchy. Includes friendship - family - and interaction.
social needs
affirmative action
halo effect
value-added compensation
35. 1978. No discrimination based on pregnancy - childbirth - and related conditions.
referent power
computerized job analysis
human resource information system
Pregnancy Discrimination Act
36. An interview based on a set group of questions so to be compared answers across all candidates. Questions are asked based on job knowledge - job simulation - situational - and work willingness.
structured interview
human resource information system
factor comparison system
accountability
37. The number of days in the work week is shortened and the hours per day are longer.
human resource information system
compressed workweek
variable-interval reinforcement
hourly pay
38. Belief that one culture is superior to another.
Taft-Hartley Act (Labor Management Relations Act)
ethnocentrism
transactional leader
hourly pay
39. A problem in evaluation due to being compared to someone previously evaluated.
Taft-Hartley Act (Labor Management Relations Act)
wage curve
ego strength
contrast effect
40. 1932. Labor legislation that outlawed 'yellow dog' contracts and forbade federal courts from issuing injunctions to restrain strikes - boycotts - and peaceful picketing.
Employee Retirement Income Security Act (ERISA)
Health Maintenance Organization (HMO)
Norris-La Guardia Act
wage and salary survey
41. The on-the-job method of development for new employees. May be formal or informal.
job enlargement
orientation
reductions-in-force (RIF)
hostile environment
42. Federal agencies and government contractors must comply with anti discrimination practices. Created the Office of Federal Contract Compliance Programs (OFCCP) to enforce this.
Executive Order 11246
selection
self-appraisal
defined benefit plan
43. Sexual remarks or actions not targeted at a specific individual.
Employee assistance programs (EAP)
generalized sexual harassment
Uniform Guidelines on Employee Selection Procedures
essay
44. Organization of healthcare professionals that provide services on a prepaid basis; seen as lower quality to the employee.
coercive leadership
Health Maintenance Organization (HMO)
factor comparison system
ethnocentrism
45. A leader that clarifies roles - initiates structure - provides rewards - and is considerate of employees; fair - hardworking - and tolerant; emphasizes job-oriented(not personal) needs.
transactional leader
process improvement team
positive discipline
Bona Fide Occupational Qualification (BFOQ)
46. 1986. Used to control the hiring - recruiting - or referring of people not eligible to work in the US. Uses the form I-9.
distributional errors
flextime
Medical savings account (MSA)
Immigration Reform and Control Act
47. Measures the frequency of observed behavior.
behaviorally anchored rating scale (BARS)
behavior observation scales (BOS)
aptitude tests
problem solving appraisal interview
48. A group of 6-12 that meet regularly to discuss organizational issues.
Immigration Reform and Control Act
characteristics model
job sharing
quality circle
49. Listening to understand without judgment.
active listening
compressed workweek
training
pluralism
50. Rewards after a specific number of desired behaviors. Results in high or stable performance.
Walsh-Healy Act
host country nationals
fixed-ratio reinforcement
wage and salary survey
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