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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. An appraisal temporal error when the employee is compared to someone previously rated and not independently.
position analysis questionnaire (PAQ)
internal selection
absenteeism
contrast error
2. The second level of moral development in which people make decisions that conform to societal expectations. A characteristic of managers who encourage work collaboration.
structured interview
conventional moral development
whistleblowing
tell and sell appraisal interview
3. Includes the social environment of the workplace and informal work groups.
stretch goal
extinction
development assignments
informal factors
4. An early retirement incentive in a form of a cash bonus or increased pension.
cash balance pension plan
silver handshake
employee involvement (EI) groups
Medical savings account (MSA)
5. Guarantee of benefits - especially in pension plans.
variable-ratio reinforcement
learning organization
self-directed team
vesting
6. A written description of the basic tasks - duties - minimum required experience - and responsibilities required of an employee holding a particular job.
selection
job description
factor comparison system
Material Safety Data Sheets (MSDS)
7. Withdrawal of a reward.
extinction
hourly pay
human resource information system
recruiting
8. Reward given for desired behavior.
transactional leader
positive reinforcement
Consolidated Omnibus Budget Reconciliation Act (COBRA)
job sharing
9. An appraisal temporal error when the evaluation is based upon the employee's most recent behavior.
selection
burnout
fixed-ratio reinforcement
recency error
10. Traditional approach to appraisal - a review by management one level higher.
pay grades
learning organization
piecework pay
manager/supervisor appraisal
11. A step beyond tell and sell; stimulation of growth of the employee by discussing problems - needs - innovations - satisfactions - and dissatisfactions since last appraisal.
encouraged resignation
problem solving appraisal interview
inappropriate sexual harassment
human resource information system
12. Power based on individual expertise.
peer appraisal
consumer price index (CPI)
expert power
manager/supervisor appraisal
13. Harassment based on employment decisions; an economic or position consequence for noncompliance.
values
absenteeism
quid pro quo harassment
customer appraisal
14. Two part-time employees share one full time position.
job evaluation
Wagner Act (National Labor Relations Act)
job sharing
fair representation
15. 1914. No forbidding the existence of a union.
Clayton Act
Health Maintenance Organization (HMO)
quid pro quo harassment
generalized sexual harassment
16. The working conditions - pay - company policies - and interpersonal relationships; they help eliminate job satisfaction - but do not motivate the employee according to the two-factor theory.
360-degree appraisal
unstructured interview
hygiene factors
pay for performance standard
17. The oldest and simplest job evaluation that is based on grouping the jobs based on their relative worth to one another; can only be used on a small number of jobs.
Long-term disability (LTD) insurance
Employee assistance programs (EAP)
job ranking system
stretch goal
18. An appraisal distributional error where the appraiser gives their employees unusually high or low marks.
repatriation
job evaluation
error of leniency or strictness
Taft-Hartley Act (Labor Management Relations Act)
19. Quantitative job evaluation that determines the value based on the points assigned to it; uses the point manual.
point system
tell and sell appraisal interview
repatriation
Material Safety Data Sheets (MSDS)
20. Selection of the minority is less than 80 percent of the time - used as a rule of thumb in determining adverse impact.
internal selection
360-degree appraisal
four-fifths rule
job sharing
21. Giving something unpleasant for an undesired behavior.
achievement test
punishment
development assignments
behavior observation scales (BOS)
22. The process of screening - interviewing - and hiring individuals.
selection
partial reinforcement
accountability
Railway Labor Act
23. 1986. Used to control the hiring - recruiting - or referring of people not eligible to work in the US. Uses the form I-9.
defined contribution plan
Immigration Reform and Control Act
trait performance appraisal method
preconventional moral development
24. A decision based on the principle that the behavior that causes the greatest good for the most is ethical.
utilitarian ethical decision
virtual team
consumer price index (CPI)
equal employment opportunity (EEO) laws
25. Characterized by an open-line communication between workers and management; values team-input - and facilitates group cooperation without being overly active within the group.
democratic leadership type
social contract ethical decision
essay
characteristics model
26. Hands-off approach over all decision-making without any further involvement unless asked to participate.
Consolidated Omnibus Budget Reconciliation Act (COBRA)
laissez-faire leadership type
self-directed team
Long-term disability (LTD) insurance
27. An extremely hard goal - but not impossible to reach.
behaviorally anchored rating scale (BARS)
mixed-standard rating scale
stretch goal
subordinate appraisal
28. A report companies with 100 or more employees must fill out annually to determine workforce composition.
wage curve
Norris-La Guardia Act
EEO-1 Report
values
29. Discipline based on corrective measures of increasing degree. Most commonly used. 1. Oral Warning 2. Written Warning 3. Suspension without Pay 4. Discharge
transactional leader
reward leadership
progressive discipline
Preferred Provider Organization (PPO)
30. The ability to influence people to achieve goals for the organization.
charge form
quid pro quo harassment
leadership
union steward
31. A pension plan in which amount of benefits are based on how much is in their account at time of retirement.
defined contribution plan
computerized job analysis
job simplification
aptitude tests
32. Means that people employed in an organization represent different cultural groups and human qualities.
discipline
negative reinforcement
workforce diversity
aptitude tests
33. Includes other employee benefits - such as health insurance - pension contributions - tuition reimbursement - and legal assistance programs.
trancenders
process improvement team
non-cash compensation
charge form
34. Leadership based on the control that management has over rewarding subordinates.
job ranking system
horizontal career path
progressive discipline
reward leadership
35. A pay attached to acquiring new knowledge or skills.
justice ethical decision
leadership
skill-based pay
Older Workers Benefit Protection Act (OWBPA)
36. The act of returning to the country of origin after an international assignement.
expert power
repatriation
social needs
stress interview
37. Rating based on having certain characteristics.
external locus
graphic rating scale
learning organization
generalized sexual harassment
38. How an employee perceives his compensation relative to others within the organization.
consumer price index (CPI)
pay equity
factor comparison system
behavior observation scales (BOS)
39. A decision based on the long-term interests of an individual.
Uniformed Services Employment and Reemployment Act
hygiene factors
justice ethical decision
individualistic ethical decision
40. An interview based on a set group of questions so to be compared answers across all candidates. Questions are asked based on job knowledge - job simulation - situational - and work willingness.
absenteeism
structured interview
internal locus
Walsh-Healy Act
41. Measures the frequency of observed behavior.
behavior observation scales (BOS)
Pregnancy Discrimination Act
productivity
tell and listen appraisal interview
42. A career path that is not sequentially interdependent but each of the jobs in the arrangement must be completed before one can advance to the next higher level.
contrast effect
cash balance pension plan
horizontal career path
balanced scorecard (BSC)
43. Rejection of a higher percentage of protected classes for employment; unintentional discrimination.
productivity
adverse impact
salary pay
voluntary protection program (VPP)
44. Improvement of job efficiency by simplifying it.
defined contribution plan
pay equity
generalized sexual harassment
job simplification
45. Flexible working hours that allow workers to choose start and end times.
flextime
balance sheet approach
Wagner Act (National Labor Relations Act)
distributional errors
46. Advancing to the next level in the minimum time required in the current position.
fast tracking
Uniformed Services Employment and Reemployment Act
forced-choice
behavior observation scales (BOS)
47. Pay according to the number of units produced.
piecework pay
cafeteria plans
project team
distributional errors
48. A leader that clarifies roles - initiates structure - provides rewards - and is considerate of employees; fair - hardworking - and tolerant; emphasizes job-oriented(not personal) needs.
strategic planning
Equal Pay Act
transactional leader
essay
49. Sexual remarks or actions not targeted at a specific individual.
generalized sexual harassment
cash compensation
unencouraged resignation
stress interview
50. 1970. A law passed to attempt to reduce workplace injuries and illnesses. It's general area of responsibility are: 1.General Industry 2. Maritime 3. Construction 4. Agriculture
Immigration Reform and Control Act
critical incident method
accountability
Occupational Safety and Health Act (OSHA)