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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Compensation useful in advancing organizational goals.
development
vertical career path
accountability
value-added compensation
2. Removal of something unpleasant for desire behavior.
negative reinforcement
locus control
factor comparison system
Material Safety Data Sheets (MSDS)
3. A pension plan in which amount of benefits are based on how much is in their account at time of retirement.
defined contribution plan
expatriates
critical incident
reward leadership
4. Rewards according to random times. Results in moderately high and stable performance.
variable-interval reinforcement
recruiting
involuntary reduction
vertical career path
5. Consists of vertical scales for each dimension of employee's performance.
behaviorally anchored rating scale (BARS)
positive discipline
involuntary reduction
voluntary reduction
6. An interview that may have no format at all or have open ended questions - but makes it difficult to compare candidates.
unstructured interview
Uniform Guidelines on Employee Selection Procedures
job rotation
compressed workweek
7. A process to make the job more complex to improve the level of boredom of an oversimplified job.
protected classes
job enlargement
referent power
Fair Labor Standards Act (FLSA)
8. 1935. Referred to as the Magna Carta of Labor. Guarantees the right to form labor movements.
coercive leadership
learning organization
host country nationals
Wagner Act (National Labor Relations Act)
9. Accommodation of several cultures.
quid pro quo harassment
pluralism
error of leniency or strictness
democratic leadership type
10. RIF that include some type of severance pay and extension of benefits for a predetermined period of time.
esteem needs
voluntary reduction
workforce diversity
Employee assistance programs (EAP)
11. Test used by courts to assess merits of prima facie case of disparate treatment when lacking evidence - requires plaintiff to show he: 1. belongs to protected group -2. has applied and is qualified - 3. was rejected despite qualifications - and 4. th
ethnorelativism
McDonnell Douglas Test
unencouraged resignation
culture shock
12. 1947. Pro-business act created to counter the pro-labor Wagner Act by banning unfair practices of labor unions. Created the Federal Mediation and Conciliation Service (FMCS) to help resolve grievances.
Immigration Reform and Control Act
Taft-Hartley Act (Labor Management Relations Act)
error of central tendency
McDonnell Douglas Test
13. Discipline based on corrective measures of increasing degree. Most commonly used. 1. Oral Warning 2. Written Warning 3. Suspension without Pay 4. Discharge
progressive discipline
laissez-faire leadership type
trait performance appraisal method
Long-term disability (LTD) insurance
14. Laws that prevent discrimination in the workplace.
equal employment opportunity (EEO) laws
fixed-ratio reinforcement
expert power
distress
15. Method of performance measurement based on managers' records of specific examples of the employee acting in ways that are either effective or ineffective.
critical incident method
Landrum-Griffin Act
leadership
Civil Rights Act
16. Teaching long-term skills.
results performance appraisal method
cash compensation
coercive sexual harassment
development
17. Harmful stress that accompanies a feeling of insecurity.
Long-term disability (LTD) insurance
distress
hot-stove approach
coercive sexual harassment
18. A group with mix of specialists that are assigned rather than voluntary membership.
stress interview
cross-functional team
encouraged resignation
preconventional moral development
19. 1994. Jobs are protected for those that go on short military service.
labor agreement
point system
wage curve
Uniformed Services Employment and Reemployment Act
20. The working conditions - pay - company policies - and interpersonal relationships; they help eliminate job satisfaction - but do not motivate the employee according to the two-factor theory.
pay for performance standard
reward leadership
hygiene factors
affirmative action
21. Theory Z people - those that have reached the self-actualization phase.
EEO-1 Report
trancenders
pay secrecy
fair representation
22. An organization that has generated a list of recommendation for executing an effective diversity initiative.
distributional errors
coercive sexual harassment
Society for Human Resource Management
virtual team
23. When twelve months have been worked at an employer with health insurance - a worker can transfer to another employer with no regard to preexisting conditions.
Health Insurance Portability and Accountability Act (HIPAA)
red circle rates
postconventional moral development
unstructured interview
24. Sexual remarks or actions not targeted at a specific individual.
succession planning
productivity
affirmative action
generalized sexual harassment
25. An early retirement incentive in a form of a cash bonus or increased pension.
succession planning
self-actualization
silver handshake
social needs
26. Purposeful discrimination.
human resource information system
disparate treatment
four-fifths rule
balance sheet approach
27. Separation that is typically planned well in advanced - and are well received - celebratory occasions.
retirement
similar to me error
balance sheet approach
graphic rating scale
28. Right for an employer to terminate an employee for no reason and for the employee to resign for the same.
balance sheet approach
vesting
employment-at-will
job classification system
29. Encourages teamwork and knowledge transfer among employees.
extinction
behavioral performance appraisal method
development assignments
active listening
30. Fourth level of Maslow's hierarchy. Includes self-esteem - confidence - achievement - respect of and by others.
hygiene factors
esteem needs
accountability
Pregnancy Discrimination Act
31. A form in which accidents that cause death - illness - or injury in the workplace are recorded.
referent power
OSHA form 300
Consolidated Omnibus Budget Reconciliation Act (COBRA)
wage and salary survey
32. To discipline by being effective - consistent - and applied to all equally. 1. Documentation of Misconduct 2. Investigative Interview 3. Application of Discipline
solicitation sexual harassment
justice ethical decision
hot-stove approach
distress
33. An appraisal distributional error where the rater is reluctant to give high or low marks.
structured interview
error of central tendency
Preferred Provider Organization (PPO)
characteristics model
34. Cost of living that measures the average prices of products and services over time.
consumer price index (CPI)
critical incident
management by objectives (MBO)
charge form
35. When some of the desired behavior is reinforced. Can be classified into four groups: fixed-interval - fixed-ratio - variable-interval - and variable-ratio.
partial reinforcement
Equal Pay Act
pay equity
mixed-standard rating scale
36. Characterized by dictatorship that dismisses input from team members; decides the term of tasks and who will perform the work to be done.
Norris-La Guardia Act
Employee Retirement Income Security Act (ERISA)
authoritarian leadership type
employment-at-will
37. 1959. Specially tailored to make labor officials responsible for the union's financial affairs - to prevent bully-boy tactics - ensure democratic voting practices within unions - outlaw secondary boycotts - and restrict picketing. Also called Labor-M
characteristics model
coercive sexual harassment
Landrum-Griffin Act
informal factors
38. A written description of the basic tasks - duties - minimum required experience - and responsibilities required of an employee holding a particular job.
job description
positive reinforcement
utilitarian ethical decision
non-cash compensation
39. The degree in which an individual believes they have control of their fate.
telecommuting
flextime
locus control
non-cash compensation
40. A time when the individual stops advancing before reaching the next highest level. It is not necessarily a failed effort because not everyone is promoted to the top position and many common career paths are not designed to lead to the top.
Civil Rights Act
trancenders
results performance appraisal method
career plateauing
41. The rater checks statements on a list that he believes are characteristic of the employee.
self-directed team
behavior checklist
adverse impact
disparate treatment
42. Requires the rater to choose from statements that best describe the employee's output.
values
point system
forced-choice
Immigration Reform and Control Act
43. Employees that are not from the home or host country.
managing workforce diversity
development
third-country nationals
criminal sexual harassment
44. Improvement of job efficiency by simplifying it.
piecework pay
strategic planning
coercive sexual harassment
job simplification
45. Hands-off approach over all decision-making without any further involvement unless asked to participate.
laissez-faire leadership type
tell and listen appraisal interview
Uniformed Services Employment and Reemployment Act
locus control
46. 1986. Used to control the hiring - recruiting - or referring of people not eligible to work in the US. Uses the form I-9.
Immigration Reform and Control Act
conventional moral development
distress
repatriation
47. The knowledge - skills - and abilities required for the job.
absenteeism
ethnorelativism
cash compensation
job specifications
48. A flexible benefit plan for the employee - letting them choose the benefits best suited to their personal needs and situation.
individualistic ethical decision
cafeteria plans
workforce diversity
error of leniency or strictness
49. Reward given for desired behavior.
partial reinforcement
positive reinforcement
punishment
employment-at-will
50. Long-term(5 years +) planning reserved for the highest levels of management.
job specifications
strategic planning
position analysis questionnaire (PAQ)
solicitation sexual harassment