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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Reporting criminal activity to the government.
fair representation
whistleblowing
taskforce team
expatriates
2. A problem in evaluation due to being compared to someone previously evaluated.
contrast effect
resignation
vertical career path
Preferred Provider Organization (PPO)
3. Selection of the minority is less than 80 percent of the time - used as a rule of thumb in determining adverse impact.
four-fifths rule
recency error
job analysis
job evaluation
4. Bottom level of Maslow's hierarchy. Includes shelter - food - sleep - breaks - and compensation.
physiological needs
locus control
burnout
transactional leader
5. A career path that is not sequentially interdependent but each of the jobs in the arrangement must be completed before one can advance to the next higher level.
horizontal career path
individualistic ethical decision
job simplification
graphic rating scale
6. Sexual harassment that uses rewards; potential for criminal prosecution.
continuous reinforcement
solicitation sexual harassment
variable-interval reinforcement
Railway Labor Act
7. Giving something unpleasant for an undesired behavior.
wage curve
virtual team
punishment
referent power
8. The curve in the scattergram that identifies the worth of jobs and wages.
learning organization
wage curve
coercive leadership
hot-stove approach
9. The oldest and simplest job evaluation that is based on grouping the jobs based on their relative worth to one another; can only be used on a small number of jobs.
job ranking system
arbitrator
absenteeism
Civil Rights Act
10. Systems that provide data for Human Resource control and decision making.
human resource information system
culture shock
red circle rates
compressed workweek
11. The degree in which an individual believes they have control of their fate.
partial reinforcement
physiological needs
locus control
inappropriate sexual harassment
12. Includes hourly wages - salaries - and bonuses.
cross-functional team
discipline
cash compensation
recency error
13. An early retirement incentive in a form of a cash bonus or increased pension.
silver handshake
fast tracking
job analysis
discipline
14. Group specifically to provide a new product or service.
ego strength
position analysis questionnaire (PAQ)
labor agreement
project team
15. To discipline by being effective - consistent - and applied to all equally. 1. Documentation of Misconduct 2. Investigative Interview 3. Application of Discipline
authoritarian leadership type
wage and salary survey
hot-stove approach
eustress
16. Belief that things happen due to their own responsibility.
internal locus
internal selection
customer appraisal
career plateauing
17. Rewards after a specific number of desired behaviors. Results in high or stable performance.
human resource planning
democratic leadership type
encouraged resignation
fixed-ratio reinforcement
18. The number of days in the work week is shortened and the hours per day are longer.
positive discipline
compressed workweek
host country nationals
stretch goal
19. Rejection of a higher percentage of protected classes for employment; unintentional discrimination.
adverse impact
behaviorally anchored rating scale (BARS)
salary pay
job ranking system
20. A leader who motivates people to transcend their personal interests for the good of the group; characterized by the ability to bring innovation.
Material Safety Data Sheets (MSDS)
pluralism
transformational leader
OSHA form 300
21. Theory Z people - those that have reached the self-actualization phase.
job ranking system
Americans with Disabilities Act (ADA)
trancenders
union steward
22. An interview based on a set group of questions so to be compared answers across all candidates. Questions are asked based on job knowledge - job simulation - situational - and work willingness.
structured interview
mixed-standard rating scale
graphic rating scale
selection
23. Groups of jobs within a class that are paid the same. Used by the federal government.
hygiene factors
pay grades
human resource information system
broadbanding
24. Performance appraisal that seeks evaluation from internal and external customers.
silver handshake
customer appraisal
job evaluation
job analysis
25. Consists of vertical scales for each dimension of employee's performance.
behavior observation scales (BOS)
Landrum-Griffin Act
distress
behaviorally anchored rating scale (BARS)
26. An appraisal distributional error where the appraiser gives their employees unusually high or low marks.
job specifications
project team
positive discipline
error of leniency or strictness
27. The idea that people with authority are subject to reporting to superiors.
unstructured interview
equal employment opportunity (EEO) laws
accountability
resignation
28. An organization that has generated a list of recommendation for executing an effective diversity initiative.
punishment
union steward
Society for Human Resource Management
essay
29. Breeds mistrust in the workplace; fairly excepted practice in private industry.
customer appraisal
pay grades
pay secrecy
referent power
30. A form in which accidents that cause death - illness - or injury in the workplace are recorded.
career path
OSHA form 300
self-appraisal
progressive discipline
31. An appraisal temporal error when the employee is compared to someone previously rated and not independently.
contrast error
safety needs
customer appraisal
workforce diversity
32. Understanding the duties of the job.
democratic leadership type
coercive leadership
job analysis
recency error
33. Includes the social environment of the workplace and informal work groups.
behavioral performance appraisal method
behavior observation scales (BOS)
informal factors
retirement
34. A decision based on existing norms.
social contract ethical decision
absenteeism
trancenders
whistleblowing
35. 1936. Responsible for prevailing minimum wage in a locality. Regular working hours identified as 8 per day and 40 per week; and time and a half for additional; no employment for convicts and children.
strategic planning
Walsh-Healy Act
horizontal career path
locus control
36. A leader who works to fulfill subordinates' needs and goals as well as to achieve the organization's larger mission; the needs of others are placed above the leader's own needs.
alternative resolution procedure (ARD)
servant leader
aptitude tests
Immigration Reform and Control Act
37. Organization of healthcare professionals that provide services on a prepaid basis; seen as lower quality to the employee.
factor comparison system
Health Maintenance Organization (HMO)
position analysis questionnaire (PAQ)
fixed-interval reinforcement
38. A problem in appraisal in which an employee is given the same grade on all dimensions based on a few attributes.
hygiene factors
halo effect
esteem needs
Americans with Disabilities Act (ADA)
39. Services provided for workers to deal with problems that interfere with how they do their jobs.
Employee assistance programs (EAP)
retirement
Hay profile method
wage and salary survey
40. An appraisal temporal error in which the appraiser inflates the evaluation because of a mutual connection.
restricted policy
retirement
similar to me error
learning organization
41. An intent to resign from a company that is typically expressed in written communication to the employee's manager.
contributory pension plan
resignation
transformational leader
temporal errors
42. A trait method that requires the rater to describe the employee's performance in a statement.; fairly subjective and reliant on the manager's ability to write effective statements.
wage curve
unstructured interview
essay
alternative resolution procedure (ARD)
43. 1967. No discrimination based on ages of people over 40. No pressure for older to retire; no terminating only older employees when downsizing;
characteristics model
Age Discrimination in Employment Act
broadbanding
distributional errors
44. 1959. Specially tailored to make labor officials responsible for the union's financial affairs - to prevent bully-boy tactics - ensure democratic voting practices within unions - outlaw secondary boycotts - and restrict picketing. Also called Labor-M
job specifications
eustress
Landrum-Griffin Act
leadership
45. Laws that prevent discrimination in the workplace.
learning organization
equal employment opportunity (EEO) laws
subordinate appraisal
pluralism
46. A pension plan in which the employer contributes percentage of employer pay to an account that earns interest. When the employee leaves - the amount is rolled up into an individual retirement account (IRA).
reward leadership
cash balance pension plan
Long-term disability (LTD) insurance
recruiting
47. Leadership based on the control that management has over rewarding subordinates.
progressive discipline
competence based pay
reward leadership
positive discipline
48. Discipline based on corrective measures of increasing degree. Most commonly used. 1. Oral Warning 2. Written Warning 3. Suspension without Pay 4. Discharge
development
progressive discipline
horizontal career path
Employee assistance programs (EAP)
49. Measures the frequency of observed behavior.
graphic rating scale
behavior observation scales (BOS)
productivity
wage and salary survey
50. The survey of the wages paid to employees with similar skill sets in a labor market. The Bureau of Labor Statistics publishes a reliable one.
job classification system
error of central tendency
progressive discipline
wage and salary survey