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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Official discrimination complaint to Equal Employment Opportunity Commission (EEOC) - filled by employee.
401(k) savings plan
charge form
fixed-interval reinforcement
positive reinforcement
2. The degree in which an individual believes they have control of their fate.
locus control
Medical savings account (MSA)
cafeteria plans
career plateauing
3. Fourth level of Maslow's hierarchy. Includes self-esteem - confidence - achievement - respect of and by others.
core competencies
esteem needs
behaviorally anchored rating scale (BARS)
ethnorelativism
4. Power derived from the degree in which one is admired and people want to emulate them.
360-degree appraisal
hygiene factors
factor comparison system
referent power
5. Purposeful discrimination.
behavioral performance appraisal method
disparate treatment
internal locus
stretch goal
6. The working conditions - pay - company policies - and interpersonal relationships; they help eliminate job satisfaction - but do not motivate the employee according to the two-factor theory.
democratic leadership type
hygiene factors
fast tracking
voluntary protection program (VPP)
7. The combination of various appraisal systems to give the manager and employee the best view into the performance.
self-directed team
360-degree appraisal
factor comparison system
fast tracking
8. 1978. No discrimination based on pregnancy - childbirth - and related conditions.
virtual team
union steward
Pregnancy Discrimination Act
affirmative action
9. 1931. Required federal contracts for construction to specify minimum wage for workers.
Davis-Bacon Act
inappropriate sexual harassment
career path
negative reinforcement
10. Performance appraisal by an employee of their superior. Usually evaluates on leadership - oral communication - delegation of authority - coordination of team efforts - and interest in subordinates.
recency error
subordinate appraisal
cross-functional team
competence based pay
11. A use of motivators to increase satisfaction.
job enrichment
problem solving appraisal interview
compressed workweek
hygiene factors
12. Hiring through searching and evaluating internal job postings and existing employee files.
contrast error
internal selection
authoritarian leadership type
Employee Retirement Income Security Act (ERISA)
13. Group assigned with improving quality.
laissez-faire leadership type
process improvement team
social contract ethical decision
human resource information system
14. The different conditions upon which someone leaves a company; may be voluntary or involuntary.
Uniformed Services Employment and Reemployment Act
social needs
separations
individualistic ethical decision
15. The knowledge - skills - and abilities required for the job.
aptitude tests
safety needs
360-degree appraisal
job specifications
16. Rejection of a higher percentage of protected classes for employment; unintentional discrimination.
strategic planning
distributional errors
adverse impact
criminal sexual harassment
17. Seeking to minimize ethnocentrism and moving toward pluralism and ethnorelativism.
managing workforce diversity
Society for Human Resource Management
leadership
variable-ratio reinforcement
18. Involves determining the type and number of individuals needed to get the job done.
structured interview
job analysis
variable-ratio reinforcement
silver handshake
19. A procedural document designed by the federal government to assist in hiring - promotion - transfer - demotion - dismissal - and referrals.
ethnorelativism
tell and listen appraisal interview
Uniform Guidelines on Employee Selection Procedures
noncontributory pension plan
20. Removal of something unpleasant for desire behavior.
negative reinforcement
solicitation sexual harassment
affirmative action
Material Safety Data Sheets (MSDS)
21. Selection of the minority is less than 80 percent of the time - used as a rule of thumb in determining adverse impact.
reductions-in-force (RIF)
four-fifths rule
host country nationals
informal factors
22. Leadership based on the control that management has over rewarding subordinates.
Uniform Guidelines on Employee Selection Procedures
horizontal career path
reward leadership
coercive sexual harassment
23. A pension plan in which the employer contributes percentage of employer pay to an account that earns interest. When the employee leaves - the amount is rolled up into an individual retirement account (IRA).
authoritarian leadership type
cross-functional team
cash balance pension plan
safety needs
24. Harmful stress that accompanies a feeling of insecurity.
distress
leadership
hygiene factors
strategic planning
25. A leader that has an ability to motivate employees to go beyond expectations; less predictable than transactional and embrace new ideas. Charismatic leaders are visionaries; they try to get others to see a better future and their participation in it.
stretch goal
charismatic leader
achievement test
selection
26. 1972. Extended Civil Rights Title VII to government workers.
active listening
Equal Pay Act
variable-ratio reinforcement
Equal Employment Opportunity Act
27. Belief that one culture is superior to another.
motivators
balance sheet approach
job sharing
ethnocentrism
28. A step beyond tell and sell; stimulation of growth of the employee by discussing problems - needs - innovations - satisfactions - and dissatisfactions since last appraisal.
problem solving appraisal interview
job classification system
OSHA form 300
resignation
29. A group of people that rely primarily or exclusively on electronic forms of communication to work together in accomplishing goals.
safety needs
virtual team
unencouraged resignation
Long-term disability (LTD) insurance
30. A flexible benefit plan for the employee - letting them choose the benefits best suited to their personal needs and situation.
moral rights ethical decision
cafeteria plans
Taft-Hartley Act (Labor Management Relations Act)
Executive Order 11246
31. Measures what a person is capable of learning.
Fair Labor Standards Act (FLSA)
internal locus
Davis-Bacon Act
aptitude tests
32. A group with mix of specialists that are assigned rather than voluntary membership.
eustress
job analysis
peer appraisal
cross-functional team
33. RIF that is composed of lay-offs - either across the board or through company reorganization that result in fewer available positions.
Norris-La Guardia Act
involuntary reduction
repatriation
balance sheet approach
34. A program that encourages employers to go beyond the minimum requirements outlined by OSHA. It includes three: 1. Star 2. Merit 3. Demonstration
referent power
human resource planning
voluntary protection program (VPP)
Supplemental unemployment benefits (SUBS)
35. Minorities in the workplace.
protected classes
forced-choice
pay grades
McDonnell Douglas Test
36. Rates performance of employee achievement of goals set by manager and the employee.
management by objectives (MBO)
individualistic ethical decision
Railway Labor Act
Clayton Act
37. Helps manager translate measurement framework from strategic to operational goals.
restricted policy
balanced scorecard (BSC)
reward leadership
balance sheet approach
38. Understanding the duties of the job.
401(k) savings plan
whistleblowing
job analysis
moral rights ethical decision
39. Quantitative job evaluation that determines the value based on the points assigned to it; uses the point manual.
reward leadership
job description
point system
active listening
40. 1959. Specially tailored to make labor officials responsible for the union's financial affairs - to prevent bully-boy tactics - ensure democratic voting practices within unions - outlaw secondary boycotts - and restrict picketing. Also called Labor-M
silver handshake
Supplemental unemployment benefits (SUBS)
Equal Employment Opportunity Act
Landrum-Griffin Act
41. Characterized by dictatorship that dismisses input from team members; decides the term of tasks and who will perform the work to be done.
Supplemental unemployment benefits (SUBS)
job evaluation
authoritarian leadership type
skill-based pay
42. Compensation useful in advancing organizational goals.
value-added compensation
ego strength
contrast error
cafeteria plans
43. An attempt by the employer to alter the behavior of the employee by persuasion and motivational incentives.
job simplification
repatriation
Hay profile method
tell and sell appraisal interview
44. The ability to influence people to achieve goals for the organization.
Health Maintenance Organization (HMO)
authorization card
taskforce team
leadership
45. Reporting criminal activity to the government.
whistleblowing
Society for Human Resource Management
project team
criminal sexual harassment
46. Theory Z people - those that have reached the self-actualization phase.
360-degree appraisal
trancenders
job classification system
job evaluation
47. The idea that people with authority are subject to reporting to superiors.
OSHA form 300
non-cash compensation
accountability
401(k) savings plan
48. 1. Treatment that punishes 2. Orderly behavior in an organization 3. Training that corrects undesirable behavior and develops self control
ethnocentrism
recency error
self-actualization
discipline
49. A personal disorientation when experiencing an unfamiliar way of life.
leadership
culture shock
physiological needs
fixed-interval reinforcement
50. Training designed to make people recognize and address their own prejudices.
characteristics model
labor agreement
values
diversity awareness training