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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Performance appraisal that seeks evaluation from internal and external customers.
trait performance appraisal method
graphic rating scale
customer appraisal
recency error
2. A resignation in which an employee chooses to resign without provocation from the employer.
orientation
unencouraged resignation
expert power
transformational leader
3. Defining the characteristics that the organization feels would be a good fit for the vacancies. To recruit - an organization must conduct job analysis - provide a job description - and give job specification.
stretch goal
recruiting
extinction
job enrichment
4. Job evaluation based on classification of jobs in groups of predetermined wage grades. This is what the federal government uses.
pay grades
salary pay
coercive leadership
job classification system
5. 1963. Amendment to the Fair Labor Standards Act. No discrimination of pay - benefits - or pension based on gender.
red circle rates
productivity
Equal Pay Act
tell and listen appraisal interview
6. Separation that is typically planned well in advanced - and are well received - celebratory occasions.
retirement
tell and listen appraisal interview
contrast error
job sharing
7. Characterized by dictatorship that dismisses input from team members; decides the term of tasks and who will perform the work to be done.
Employee Retirement Income Security Act (ERISA)
preconventional moral development
authoritarian leadership type
tell and listen appraisal interview
8. Traditional approach to appraisal - a review by management one level higher.
manager/supervisor appraisal
pluralism
leadership
hot-stove approach
9. An appraisal error based on biases of how the information is selected - evaluated - or organized.
temporal errors
productivity
reductions-in-force (RIF)
silver handshake
10. 1972. Extended Civil Rights Title VII to government workers.
eustress
silver handshake
Taft-Hartley Act (Labor Management Relations Act)
Equal Employment Opportunity Act
11. Sexual harassment that uses rewards; potential for criminal prosecution.
characteristics model
preconventional moral development
solicitation sexual harassment
error of leniency or strictness
12. Pay according to the number of units produced.
postconventional moral development
Equal Pay Act
piecework pay
union steward
13. Law that affects employers with one hundred or more employees and requires the employer to give advance notice of at least sixty days when a plant closing or mass layoff is planned.
referent power
ethnorelativism
Worker Adjustment and Restraining Notification (WARN)
process improvement team
14. A pension plan in which amount of benefits are based on how much is in their account at time of retirement.
defined contribution plan
job analysis
trait performance appraisal method
customer appraisal
15. A method that evaluates based on: 1. Knowledge 2. Accountability 3. Mental Activity (KAMA)
alternative resolution procedure (ARD)
customer appraisal
Hay profile method
cash balance pension plan
16. Host country natives that are employees. Usually is shifted to because it is cheaper - gives a good impression on locals - and no adjustment to culture.
contrast effect
contributory pension plan
host country nationals
forced-choice
17. Highest level of Maslow's hierarchy. Includes morality - creativity - spontaneity - problem solving - lack of prejudice - and acceptance of facts.
recency error
continuous reinforcement
servant leader
self-actualization
18. Measures what a person is capable of learning.
aptitude tests
pay equity
pay secrecy
vesting
19. Services provided for workers to deal with problems that interfere with how they do their jobs.
non-cash compensation
Employee assistance programs (EAP)
McDonnell Douglas Test
voluntary protection program (VPP)
20. Identification of future candidates for future anticipated vacancies.
wage and salary survey
contributory pension plan
succession planning
peer appraisal
21. Statement authorizing union to act as their representative.
Health Maintenance Organization (HMO)
authorization card
Immigration Reform and Control Act
Consolidated Omnibus Budget Reconciliation Act (COBRA)
22. A method of moving the employee to different jobs for variety - designed to prevent boredom of repetitive tasks.
diversity awareness training
Equal Pay Act
behaviorally anchored rating scale (BARS)
job rotation
23. Leadership based on the control that management has over punishing subordinates.
hygiene factors
inappropriate sexual harassment
balance sheet approach
coercive leadership
24. Understanding the duties of the job.
development assignments
job analysis
ethnorelativism
social contract ethical decision
25. Leadership dependent upon one's position within the company.
career plateauing
McDonnell Douglas Test
legitimate leadership
Wagner Act (National Labor Relations Act)
26. Evaluating self - considering one's own strengths and weaknesses. Best used for developmental purposes.
Civil Rights Act
self-appraisal
core competencies
hostile environment
27. Characterized by an open-line communication between workers and management; values team-input - and facilitates group cooperation without being overly active within the group.
democratic leadership type
behavior observation scales (BOS)
eustress
value-added compensation
28. Threat of power in order to convince someone to engage in sexual activity.
coercive sexual harassment
job enlargement
orientation
stretch goal
29. Measure the extent which someone has characteristics. Relatively inexpensive - but high potential for errors - and not useful in allocating rewards or promotions.
Family and Medical Leave Act (FMLA)
trait performance appraisal method
eustress
self-actualization
30. Rating based on comparison than a standard.
mixed-standard rating scale
laissez-faire leadership type
error of central tendency
preconventional moral development
31. A pension plan in which both employer and employee fund pensions.
Wagner Act (National Labor Relations Act)
extinction
contributory pension plan
workforce diversity
32. Causes loss of productivity - frustration - or depression.
Fair Labor Standards Act (FLSA)
similar to me error
host country nationals
burnout
33. The process of screening - interviewing - and hiring individuals.
employment-at-will
selection
mixed-standard rating scale
expert power
34. 1947. Pro-business act created to counter the pro-labor Wagner Act by banning unfair practices of labor unions. Created the Federal Mediation and Conciliation Service (FMCS) to help resolve grievances.
training
Taft-Hartley Act (Labor Management Relations Act)
hostile environment
temporal errors
35. Seeking to minimize ethnocentrism and moving toward pluralism and ethnorelativism.
structured interview
trancenders
Occupational Safety and Health Act (OSHA)
managing workforce diversity
36. Breeds mistrust in the workplace; fairly excepted practice in private industry.
job analysis
job rotation
authorization card
pay secrecy
37. When every desired behavior is reinforced; effective when the behavior is new.
continuous reinforcement
peer appraisal
ethnocentrism
contrast error
38. A time when the individual stops advancing before reaching the next highest level. It is not necessarily a failed effort because not everyone is promoted to the top position and many common career paths are not designed to lead to the top.
extinction
career plateauing
Health Maintenance Organization (HMO)
results performance appraisal method
39. The idea that people with authority are subject to reporting to superiors.
resignation
process improvement team
fast tracking
accountability
40. Diversity as a result of acquisitions and mergers - which is a forced diversification of the workplace.
strategic diversity management
Equal Employment Opportunity Act
problem solving appraisal interview
employee involvement (EI) groups
41. Only suitable defense against discrimination; postulates that age - religion - sex - or nationality is an actual qualification for the job. It does NOT cover race or color.
arbitrator
partial reinforcement
Bona Fide Occupational Qualification (BFOQ)
Family and Medical Leave Act (FMLA)
42. Consists of vertical scales for each dimension of employee's performance.
defined benefit plan
behaviorally anchored rating scale (BARS)
positive reinforcement
human resource information system
43. 194-point questionnaire with five-point scale to determine the degree in which tasks are performed.
error of central tendency
extinction
position analysis questionnaire (PAQ)
absenteeism
44. The different conditions upon which someone leaves a company; may be voluntary or involuntary.
resignation
Medical savings account (MSA)
separations
job rotation
45. Strength of person's convictions. The higher it is - the more likely one will follow what they believe is ethical in lieu of following unethical impulses.
diversity awareness training
human resource information system
ego strength
job specifications
46. Rewards according to a specific time interval. Results in average and irregular performance.
defined contribution plan
fixed-interval reinforcement
temporal errors
subordinate appraisal
47. Group assigned with improving quality.
process improvement team
EEO-1 Report
labor agreement
positive discipline
48. An situation in which an employer makes work life so difficult for the employee that they have no choice but to resign.
constructive discharge
pay secrecy
defined benefit plan
Family and Medical Leave Act (FMLA)
49. To discipline by being effective - consistent - and applied to all equally. 1. Documentation of Misconduct 2. Investigative Interview 3. Application of Discipline
hygiene factors
legitimate leadership
hot-stove approach
mixed-standard rating scale
50. Team formed to solve a major organizational issue.
job classification system
job description
charismatic leader
taskforce team