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DSST Human Resource Management
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Subjects
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dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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study here
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Positive stress that makes some strive to accomplish something.
eustress
Clayton Act
Davis-Bacon Act
balance sheet approach
2. Flexible working hours that allow workers to choose start and end times.
error of central tendency
transformational leader
flextime
repatriation
3. Sexual harassment that uses rewards; potential for criminal prosecution.
solicitation sexual harassment
characteristics model
retirement
Employee assistance programs (EAP)
4. Belief that things happen due to luck or chance.
Norris-La Guardia Act
expatriates
Americans with Disabilities Act (ADA)
external locus
5. Job evaluation based on classification of jobs in groups of predetermined wage grades. This is what the federal government uses.
voluntary protection program (VPP)
external locus
inappropriate sexual harassment
job classification system
6. A resignation in which an employee chooses to resign without provocation from the employer.
job enrichment
unencouraged resignation
voluntary protection program (VPP)
Equal Employment Opportunity Act
7. An early retirement incentive in a form of a cash bonus or increased pension.
unstructured interview
silver handshake
Supplemental unemployment benefits (SUBS)
behavioral performance appraisal method
8. Union must represent union and nonunion members equally.
fair representation
Equal Employment Opportunity Act
factor comparison system
job analysis
9. The oldest and simplest job evaluation that is based on grouping the jobs based on their relative worth to one another; can only be used on a small number of jobs.
alternative resolution procedure (ARD)
trait performance appraisal method
job ranking system
project team
10. Method of performance measurement based on managers' records of specific examples of the employee acting in ways that are either effective or ineffective.
Older Workers Benefit Protection Act (OWBPA)
critical incident method
contributory pension plan
voluntary protection program (VPP)
11. A leader who motivates people to transcend their personal interests for the good of the group; characterized by the ability to bring innovation.
alternative resolution procedure (ARD)
transformational leader
Landrum-Griffin Act
Medical savings account (MSA)
12. Belief that one culture is superior to another.
forced-choice
social contract ethical decision
pay for performance standard
ethnocentrism
13. Harmful stress that accompanies a feeling of insecurity.
distress
computerized job analysis
Long-term disability (LTD) insurance
job rotation
14. Involves determining the type and number of individuals needed to get the job done.
job analysis
accountability
culture shock
motivators
15. Performance appraisal done by fellow employees - usually combined by the manager into a single profile for use. May be the most accurate - but not used due to popularity copntests.
peer appraisal
protected classes
manager/supervisor appraisal
Equal Employment Opportunity Act
16. Official discrimination complaint to Equal Employment Opportunity Commission (EEOC) - filled by employee.
charge form
balanced scorecard (BSC)
Consolidated Omnibus Budget Reconciliation Act (COBRA)
Taft-Hartley Act (Labor Management Relations Act)
17. An integrated knowledge within an organization that sets it out from the competition.
temporal errors
similar to me error
burnout
core competencies
18. Not reporting to work.
adverse impact
absenteeism
factor comparison system
internal selection
19. Second level of Maslow's hierarchy. Includes security of body - employment - resources - morality - family - health - and posterity.
leadership
Fair Labor Standards Act (FLSA)
safety needs
ego strength
20. Guarantee of benefits - especially in pension plans.
defined contribution plan
virtual team
vesting
Medical savings account (MSA)
21. Binding document with terms or conditions or rules.
mixed-standard rating scale
labor agreement
self-actualization
development assignments
22. A problem in appraisal in which an employee is given the same grade on all dimensions based on a few attributes.
characteristics model
halo effect
pay for performance standard
Equal Employment Opportunity Act
23. Improvement of job efficiency by simplifying it.
retirement
pay for performance standard
job simplification
Society for Human Resource Management
24. 1935. Referred to as the Magna Carta of Labor. Guarantees the right to form labor movements.
Wagner Act (National Labor Relations Act)
career plateauing
defined benefit plan
skill-based pay
25. Performance appraisal that seeks evaluation from internal and external customers.
customer appraisal
Fair Labor Standards Act (FLSA)
esteem needs
punishment
26. Rates performance of employee achievement of goals set by manager and the employee.
management by objectives (MBO)
Employee assistance programs (EAP)
referent power
job analysis
27. Sexual remarks or actions not targeted at a specific individual.
constructive discharge
generalized sexual harassment
fixed-interval reinforcement
horizontal career path
28. A written description of the basic tasks - duties - minimum required experience - and responsibilities required of an employee holding a particular job.
human resource information system
job description
postconventional moral development
peer appraisal
29. A neutral third party that will make the binding decision between both parties.
authoritarian leadership type
arbitrator
Equal Pay Act
temporal errors
30. A career path that is hiearchical in nature and consists of interdependent sequential jobs.
active listening
stretch goal
constructive discharge
vertical career path
31. Highest level of sexual harassment and would result in a punishable act under the law.
extinction
accountability
criminal sexual harassment
pay grades
32. Host country natives that are employees. Usually is shifted to because it is cheaper - gives a good impression on locals - and no adjustment to culture.
learning organization
host country nationals
Age Discrimination in Employment Act
orientation
33. The survey of the wages paid to employees with similar skill sets in a labor market. The Bureau of Labor Statistics publishes a reliable one.
democratic leadership type
pay equity
competence based pay
wage and salary survey
34. Encourages teamwork and knowledge transfer among employees.
behaviorally anchored rating scale (BARS)
development assignments
Landrum-Griffin Act
Davis-Bacon Act
35. Teaching long-term skills.
Clayton Act
development
internal selection
reward leadership
36. The second level of moral development in which people make decisions that conform to societal expectations. A characteristic of managers who encourage work collaboration.
contrast error
Long-term disability (LTD) insurance
conventional moral development
Older Workers Benefit Protection Act (OWBPA)
37. Discipline based on corrective measures of increasing degree. Most commonly used. 1. Oral Warning 2. Written Warning 3. Suspension without Pay 4. Discharge
graphic rating scale
progressive discipline
inappropriate sexual harassment
succession planning
38. A decision based on the principle that the behavior that causes the greatest good for the most is ethical.
temporal errors
utilitarian ethical decision
Health Insurance Portability and Accountability Act (HIPAA)
Norris-La Guardia Act
39. Selection of the minority is less than 80 percent of the time - used as a rule of thumb in determining adverse impact.
generalized sexual harassment
graphic rating scale
values
four-fifths rule
40. Diversity as a result of acquisitions and mergers - which is a forced diversification of the workplace.
strategic diversity management
variable-interval reinforcement
job rotation
transformational leader
41. Reward given for desired behavior.
variable-interval reinforcement
self-appraisal
forced-choice
positive reinforcement
42. Highest level of Maslow's hierarchy. Includes morality - creativity - spontaneity - problem solving - lack of prejudice - and acceptance of facts.
career path
hygiene factors
aptitude tests
self-actualization
43. Rewards according to random times. Results in moderately high and stable performance.
alternative resolution procedure (ARD)
generalized sexual harassment
variable-interval reinforcement
problem solving appraisal interview
44. Unpaid union official that represents the employees when dealing with management.
retirement
union steward
Older Workers Benefit Protection Act (OWBPA)
Society for Human Resource Management
45. Teaching short-term skills. May be 'on-the-job' or 'off-the-job'.
peer appraisal
social needs
competence based pay
training
46. Team formed to solve a major organizational issue.
justice ethical decision
taskforce team
affirmative action
charismatic leader
47. 1936. Responsible for prevailing minimum wage in a locality. Regular working hours identified as 8 per day and 40 per week; and time and a half for additional; no employment for convicts and children.
postconventional moral development
fixed-ratio reinforcement
employment-at-will
Walsh-Healy Act
48. 1994. Jobs are protected for those that go on short military service.
Uniformed Services Employment and Reemployment Act
eustress
Norris-La Guardia Act
authorization card
49. Group of healthcare providers that guarantee lower healthcare costs to the employer; seen as a higher quality to the employee.
Preferred Provider Organization (PPO)
Hay profile method
coercive sexual harassment
process improvement team
50. A decision that considers humanity's fundamental rights.
moral rights ethical decision
structured interview
separations
hygiene factors
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