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Test your basic knowledge |
DSST Human Resource Management
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Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. An appraisal distributional error where the appraiser gives their employees unusually high or low marks.
error of leniency or strictness
Clayton Act
self-actualization
progressive discipline
2. An appraisal temporal error when the evaluation is based upon the employee's most recent behavior.
error of leniency or strictness
halo effect
voluntary protection program (VPP)
recency error
3. Consists of vertical scales for each dimension of employee's performance.
job specifications
subordinate appraisal
Railway Labor Act
behaviorally anchored rating scale (BARS)
4. 1926. Required employers to collectively bargain with unions. In 1936 - amended to include airlines.
Railway Labor Act
career path
cross-functional team
non-cash compensation
5. An appraisal temporal error when the employee is compared to someone previously rated and not independently.
taskforce team
contrast error
job simplification
constructive discharge
6. When some of the desired behavior is reinforced. Can be classified into four groups: fixed-interval - fixed-ratio - variable-interval - and variable-ratio.
transformational leader
partial reinforcement
punishment
extinction
7. Measures what a person is capable of learning.
aptitude tests
unencouraged resignation
peer appraisal
union steward
8. RIF that is composed of lay-offs - either across the board or through company reorganization that result in fewer available positions.
productivity
telecommuting
skill-based pay
involuntary reduction
9. Sexual harassment that uses rewards; potential for criminal prosecution.
esteem needs
solicitation sexual harassment
negative reinforcement
variable-ratio reinforcement
10. 1935. Referred to as the Magna Carta of Labor. Guarantees the right to form labor movements.
Wagner Act (National Labor Relations Act)
diversity awareness training
solicitation sexual harassment
individualistic ethical decision
11. A pension plan in which both employer and employee fund pensions.
EEO-1 Report
Walsh-Healy Act
solicitation sexual harassment
contributory pension plan
12. A medical insurance plan that the employer contributes to meet the needs of the individual's medical needs.
Medical savings account (MSA)
training
unstructured interview
expatriates
13. Rates performance of employee achievement of goals set by manager and the employee.
management by objectives (MBO)
customer appraisal
authoritarian leadership type
401(k) savings plan
14. Pay based on skills and increased job knowledge. Also called skilled based or knowledge based pay.
competence based pay
position analysis questionnaire (PAQ)
progressive discipline
solicitation sexual harassment
15. Positive stress that makes some strive to accomplish something.
cash balance pension plan
job sharing
Davis-Bacon Act
eustress
16. Withdrawal of a reward.
solicitation sexual harassment
retirement
extinction
factor comparison system
17. The survey of the wages paid to employees with similar skill sets in a labor market. The Bureau of Labor Statistics publishes a reliable one.
wage and salary survey
hot-stove approach
authorization card
value-added compensation
18. An integrated knowledge within an organization that sets it out from the competition.
Long-term disability (LTD) insurance
core competencies
expatriates
utilitarian ethical decision
19. Listening to understand without judgment.
active listening
laissez-faire leadership type
broadbanding
Bona Fide Occupational Qualification (BFOQ)
20. A pension plan in which the main source of retirement funds today - some employers will match contributions to a certain percentage.
401(k) savings plan
charge form
selection
host country nationals
21. Understanding the duties of the job.
job analysis
Equal Employment Opportunity Act
external locus
job specifications
22. An appraisal temporal error in which the appraiser inflates the evaluation because of a mutual connection.
similar to me error
constructive discharge
career path
cafeteria plans
23. 1964 - amended in 1972 - 1991 - and 1994. Broadest and most significant law affecting employment opportunity rights.
job description
wage curve
mixed-standard rating scale
Civil Rights Act
24. Services provided for workers to deal with problems that interfere with how they do their jobs.
Equal Pay Act
Employee assistance programs (EAP)
coercive sexual harassment
transformational leader
25. Collapses traditional salary grades into a few wide bands and helps eliminate obsession with grades and gives management an enhanced ability to reward on performance.
moral rights ethical decision
broadbanding
criminal sexual harassment
Wagner Act (National Labor Relations Act)
26. Second level of Maslow's hierarchy. Includes security of body - employment - resources - morality - family - health - and posterity.
hot-stove approach
safety needs
Consolidated Omnibus Budget Reconciliation Act (COBRA)
job classification system
27. Performance appraisal by an employee of their superior. Usually evaluates on leadership - oral communication - delegation of authority - coordination of team efforts - and interest in subordinates.
wage curve
subordinate appraisal
individualistic ethical decision
essay
28. The process of screening - interviewing - and hiring individuals.
behavior observation scales (BOS)
hostile environment
selection
development
29. A flexible benefit plan for the employee - letting them choose the benefits best suited to their personal needs and situation.
cafeteria plans
Health Insurance Portability and Accountability Act (HIPAA)
involuntary reduction
repatriation
30. Training designed to make people recognize and address their own prejudices.
Railway Labor Act
diversity awareness training
equal employment opportunity (EEO) laws
Pregnancy Discrimination Act
31. An intent to resign from a company that is typically expressed in written communication to the employee's manager.
resignation
characteristics model
adverse impact
wage curve
32. Voluntary or involuntary reductions in labor.
reductions-in-force (RIF)
Equal Pay Act
distress
job description
33. A program that encourages employers to go beyond the minimum requirements outlined by OSHA. It includes three: 1. Star 2. Merit 3. Demonstration
stress interview
Taft-Hartley Act (Labor Management Relations Act)
Consolidated Omnibus Budget Reconciliation Act (COBRA)
voluntary protection program (VPP)
34. Discipline based on corrective measures of increasing degree. Most commonly used. 1. Oral Warning 2. Written Warning 3. Suspension without Pay 4. Discharge
repatriation
Taft-Hartley Act (Labor Management Relations Act)
progressive discipline
reductions-in-force (RIF)
35. Quantitative approach to job analysis that assumes all parts of the job relate to data - people - and things.
absenteeism
eustress
functional job analysis (FJA)
culture shock
36. A pension plan in which the employer contributes percentage of employer pay to an account that earns interest. When the employee leaves - the amount is rolled up into an individual retirement account (IRA).
positive reinforcement
cash balance pension plan
adverse impact
succession planning
37. Rating based on having certain characteristics.
Preferred Provider Organization (PPO)
servant leader
achievement test
graphic rating scale
38. Harmful stress that accompanies a feeling of insecurity.
vesting
Long-term disability (LTD) insurance
distress
generalized sexual harassment
39. Systems that provide data for Human Resource control and decision making.
cross-functional team
human resource information system
four-fifths rule
external locus
40. Sexual harassment that is nonthreatening - but causes co-worker discomfort.
noncontributory pension plan
inappropriate sexual harassment
individualistic ethical decision
encouraged resignation
41. Law that affects employers with one hundred or more employees and requires the employer to give advance notice of at least sixty days when a plant closing or mass layoff is planned.
business ethics
Worker Adjustment and Restraining Notification (WARN)
disparate treatment
401(k) savings plan
42. Only suitable defense against discrimination; postulates that age - religion - sex - or nationality is an actual qualification for the job. It does NOT cover race or color.
leadership
career plateauing
Bona Fide Occupational Qualification (BFOQ)
job ranking system
43. Host country natives that are employees. Usually is shifted to because it is cheaper - gives a good impression on locals - and no adjustment to culture.
accountability
pluralism
host country nationals
external locus
44. An organization that has generated a list of recommendation for executing an effective diversity initiative.
Society for Human Resource Management
charismatic leader
recruiting
Long-term disability (LTD) insurance
45. Groups of employees who meet to resolve problems and improve the organization.
balanced scorecard (BSC)
Equal Employment Opportunity Act
contributory pension plan
employee involvement (EI) groups
46. Reward given for desired behavior.
safety needs
expatriates
job ranking system
positive reinforcement
47. A decision based on the long-term interests of an individual.
continuous reinforcement
pluralism
individualistic ethical decision
horizontal career path
48. Test that measure what a person can do right now.
legitimate leadership
fixed-ratio reinforcement
achievement test
trancenders
49. Characterized by an open-line communication between workers and management; values team-input - and facilitates group cooperation without being overly active within the group.
Uniformed Services Employment and Reemployment Act
job classification system
utilitarian ethical decision
democratic leadership type
50. A group of 6-12 that meet regularly to discuss organizational issues.
Older Workers Benefit Protection Act (OWBPA)
aptitude tests
quality circle
individualistic ethical decision