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DSST Human Resource Management
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dsst
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business-skills
Instructions:
Answer 50 questions in 15 minutes.
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study here
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. 1993. Applies to employers with fifty or more employees. Paternal and maternal leave covered under this act.
Employee Retirement Income Security Act (ERISA)
job analysis
Family and Medical Leave Act (FMLA)
contributory pension plan
2. The second level of moral development in which people make decisions that conform to societal expectations. A characteristic of managers who encourage work collaboration.
Long-term disability (LTD) insurance
conventional moral development
taskforce team
critical incident
3. Host country natives that are employees. Usually is shifted to because it is cheaper - gives a good impression on locals - and no adjustment to culture.
motivators
justice ethical decision
host country nationals
job enlargement
4. Hands-off approach over all decision-making without any further involvement unless asked to participate.
job simplification
laissez-faire leadership type
Long-term disability (LTD) insurance
hot-stove approach
5. A decision based on the principle that the behavior that causes the greatest good for the most is ethical.
utilitarian ethical decision
selection
ethnorelativism
EEO-1 Report
6. Strength of person's convictions. The higher it is - the more likely one will follow what they believe is ethical in lieu of following unethical impulses.
authorization card
ego strength
positive reinforcement
separations
7. Giving something unpleasant for an undesired behavior.
skill-based pay
behaviorally anchored rating scale (BARS)
esteem needs
punishment
8. Two part-time employees share one full time position.
Occupational Safety and Health Act (OSHA)
job sharing
hot-stove approach
cash compensation
9. Performance appraisal that seeks evaluation from internal and external customers.
union steward
customer appraisal
behavior checklist
culture shock
10. The on-the-job method of development for new employees. May be formal or informal.
Executive Order 11246
orientation
360-degree appraisal
Hay profile method
11. An organization that has generated a list of recommendation for executing an effective diversity initiative.
alternative resolution procedure (ARD)
servant leader
Society for Human Resource Management
four-fifths rule
12. Groups of employees who meet to resolve problems and improve the organization.
human resource planning
unstructured interview
employee involvement (EI) groups
safety needs
13. A leader that has an ability to motivate employees to go beyond expectations; less predictable than transactional and embrace new ideas. Charismatic leaders are visionaries; they try to get others to see a better future and their participation in it.
Walsh-Healy Act
charismatic leader
quid pro quo harassment
computerized job analysis
14. Separation that is typically planned well in advanced - and are well received - celebratory occasions.
business ethics
Preferred Provider Organization (PPO)
protected classes
retirement
15. Reward given for desired behavior.
pay secrecy
training
positive reinforcement
locus control
16. Unpaid union official that represents the employees when dealing with management.
Norris-La Guardia Act
customer appraisal
development assignments
union steward
17. Insurance that pays for nursing homes and medical-related costs to old age and illness.
Long-term disability (LTD) insurance
resignation
productivity
Norris-La Guardia Act
18. A group of people that rely primarily or exclusively on electronic forms of communication to work together in accomplishing goals.
partial reinforcement
diversity awareness training
virtual team
defined contribution plan
19. An organization that is participatory in problem solving - improving - and increasing capabilities.
Health Maintenance Organization (HMO)
learning organization
trancenders
extinction
20. Fourth level of Maslow's hierarchy. Includes self-esteem - confidence - achievement - respect of and by others.
esteem needs
trait performance appraisal method
democratic leadership type
cafeteria plans
21. Power based on individual expertise.
expert power
postconventional moral development
employee involvement (EI) groups
characteristics model
22. Theory Z people - those that have reached the self-actualization phase.
trancenders
Material Safety Data Sheets (MSDS)
progressive discipline
piecework pay
23. Only suitable defense against discrimination; postulates that age - religion - sex - or nationality is an actual qualification for the job. It does NOT cover race or color.
Material Safety Data Sheets (MSDS)
justice ethical decision
Bona Fide Occupational Qualification (BFOQ)
trait performance appraisal method
24. Right for an employer to terminate an employee for no reason and for the employee to resign for the same.
employment-at-will
process improvement team
development
referent power
25. Evidence suggesting selection precludes members from protected classes.
vesting
restricted policy
error of leniency or strictness
servant leader
26. The matching of people with future vacancies.
human resource planning
results performance appraisal method
Executive Order 11246
OSHA form 300
27. Bottom level of Maslow's hierarchy. Includes shelter - food - sleep - breaks - and compensation.
management by objectives (MBO)
physiological needs
structured interview
moral rights ethical decision
28. A pension plan in which the main source of retirement funds today - some employers will match contributions to a certain percentage.
401(k) savings plan
self-appraisal
human resource planning
cash balance pension plan
29. Long-term(5 years +) planning reserved for the highest levels of management.
resignation
horizontal career path
strategic planning
arbitrator
30. Test that measure what a person can do right now.
workforce diversity
Landrum-Griffin Act
core competencies
achievement test
31. A group of 6-12 that meet regularly to discuss organizational issues.
authorization card
quality circle
transformational leader
cash balance pension plan
32. Sexual harassment that uses rewards; potential for criminal prosecution.
selection
servant leader
solicitation sexual harassment
stress interview
33. Performance appraisal that recognizes team accomplishement instead of individual performance - used by companies with a strong total quality management (TQM) emphasis.
behaviorally anchored rating scale (BARS)
Fair Labor Standards Act (FLSA)
team appraisal
learning organization
34. 1986. Used to control the hiring - recruiting - or referring of people not eligible to work in the US. Uses the form I-9.
compressed workweek
essay
Immigration Reform and Control Act
fair representation
35. 1926. Required employers to collectively bargain with unions. In 1936 - amended to include airlines.
Preferred Provider Organization (PPO)
cross-functional team
Railway Labor Act
Uniformed Services Employment and Reemployment Act
36. Traditional approach to appraisal - a review by management one level higher.
manager/supervisor appraisal
protected classes
locus control
stretch goal
37. The third level of moral development in which people make decisions based on internalized principles - beliefs - and values. A characteristic of managers that encourage to think for themselves and engage in moral reasoning.
self-actualization
repatriation
postconventional moral development
positive discipline
38. 1972. Extended Civil Rights Title VII to government workers.
factor comparison system
culture shock
hostile environment
Equal Employment Opportunity Act
39. A report companies with 100 or more employees must fill out annually to determine workforce composition.
compressed workweek
development
401(k) savings plan
EEO-1 Report
40. Harmful stress that accompanies a feeling of insecurity.
Immigration Reform and Control Act
disparate treatment
distress
productivity
41. A personal disorientation when experiencing an unfamiliar way of life.
separations
culture shock
job enrichment
position analysis questionnaire (PAQ)
42. 1936. Responsible for prevailing minimum wage in a locality. Regular working hours identified as 8 per day and 40 per week; and time and a half for additional; no employment for convicts and children.
essay
team appraisal
Society for Human Resource Management
Walsh-Healy Act
43. When twelve months have been worked at an employer with health insurance - a worker can transfer to another employer with no regard to preexisting conditions.
Health Insurance Portability and Accountability Act (HIPAA)
coercive sexual harassment
cash compensation
Clayton Act
44. Federal agencies and government contractors must comply with anti discrimination practices. Created the Office of Federal Contract Compliance Programs (OFCCP) to enforce this.
competence based pay
Executive Order 11246
continuous reinforcement
Uniform Guidelines on Employee Selection Procedures
45. When some of the desired behavior is reinforced. Can be classified into four groups: fixed-interval - fixed-ratio - variable-interval - and variable-ratio.
positive reinforcement
partial reinforcement
development assignments
solicitation sexual harassment
46. Developed in response to a majority dominating the workforce.
trait performance appraisal method
Equal Employment Opportunity Act
Equal Pay Act
affirmative action
47. A pension plan in which the employer contributes percentage of employer pay to an account that earns interest. When the employee leaves - the amount is rolled up into an individual retirement account (IRA).
401(k) savings plan
subordinate appraisal
cash balance pension plan
retirement
48. The knowledge - skills - and abilities required for the job.
human resource information system
four-fifths rule
job specifications
host country nationals
49. Consists of vertical scales for each dimension of employee's performance.
fixed-interval reinforcement
justice ethical decision
job evaluation
behaviorally anchored rating scale (BARS)
50. Official discrimination complaint to Equal Employment Opportunity Commission (EEOC) - filled by employee.
fixed-interval reinforcement
charge form
customer appraisal
host country nationals
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