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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A written description of the basic tasks - duties - minimum required experience - and responsibilities required of an employee holding a particular job.
culture shock
distributional errors
job description
team appraisal
2. Requires the rater to choose from statements that best describe the employee's output.
forced-choice
Fair Labor Standards Act (FLSA)
tell and sell appraisal interview
distributional errors
3. Binding document with terms or conditions or rules.
vesting
inappropriate sexual harassment
safety needs
labor agreement
4. Test used by courts to assess merits of prima facie case of disparate treatment when lacking evidence - requires plaintiff to show he: 1. belongs to protected group -2. has applied and is qualified - 3. was rejected despite qualifications - and 4. th
McDonnell Douglas Test
hostile environment
Pregnancy Discrimination Act
Immigration Reform and Control Act
5. Idea that all cultures are inherently equal.
pay secrecy
ethnorelativism
essay
referent power
6. A process to make the job more complex to improve the level of boredom of an oversimplified job.
social needs
job enlargement
Pregnancy Discrimination Act
culture shock
7. A pension plan in which amount of benefits are based on how much is in their account at time of retirement.
defined contribution plan
recency error
distributional errors
subordinate appraisal
8. 1964 - amended in 1972 - 1991 - and 1994. Broadest and most significant law affecting employment opportunity rights.
coercive leadership
informal factors
non-cash compensation
Civil Rights Act
9. Payment rates above the pay range.
safety needs
functional job analysis (FJA)
red circle rates
ethnorelativism
10. 1994. Jobs are protected for those that go on short military service.
Uniformed Services Employment and Reemployment Act
employee involvement (EI) groups
transactional leader
motivators
11. A group with mix of specialists that are assigned rather than voluntary membership.
managing workforce diversity
cross-functional team
Material Safety Data Sheets (MSDS)
union steward
12. Different types of employee complaint resolution procedures.
labor agreement
alternative resolution procedure (ARD)
Americans with Disabilities Act (ADA)
referent power
13. An organization that has generated a list of recommendation for executing an effective diversity initiative.
extinction
position analysis questionnaire (PAQ)
job specifications
Society for Human Resource Management
14. Rating based on comparison than a standard.
mixed-standard rating scale
Taft-Hartley Act (Labor Management Relations Act)
recruiting
wage and salary survey
15. Act that provides individuals and dependents who may lose medical coverage with opportunity to pay to continue coverage.
Consolidated Omnibus Budget Reconciliation Act (COBRA)
Wagner Act (National Labor Relations Act)
computerized job analysis
union steward
16. Services provided for workers to deal with problems that interfere with how they do their jobs.
Employee assistance programs (EAP)
restricted policy
job specifications
career plateauing
17. The survey of the wages paid to employees with similar skill sets in a labor market. The Bureau of Labor Statistics publishes a reliable one.
wage and salary survey
management by objectives (MBO)
skill-based pay
human resource information system
18. Rating based on having certain characteristics.
individualistic ethical decision
job sharing
charismatic leader
graphic rating scale
19. Removal of something unpleasant for desire behavior.
negative reinforcement
hourly pay
Material Safety Data Sheets (MSDS)
business ethics
20. Guarantee of benefits - especially in pension plans.
vesting
contrast error
Worker Adjustment and Restraining Notification (WARN)
position analysis questionnaire (PAQ)
21. An employer-created fund for laid off employees to draw from on top of unemployment benefits.
horizontal career path
partial reinforcement
Supplemental unemployment benefits (SUBS)
Civil Rights Act
22. Listening to understand without judgment.
servant leader
active listening
virtual team
job evaluation
23. The rater checks statements on a list that he believes are characteristic of the employee.
Norris-La Guardia Act
ethnocentrism
behavior checklist
Health Maintenance Organization (HMO)
24. 1986. Used to control the hiring - recruiting - or referring of people not eligible to work in the US. Uses the form I-9.
Immigration Reform and Control Act
reductions-in-force (RIF)
position analysis questionnaire (PAQ)
recency error
25. Focus on the employee's achievements; less subjective - acceptable for employees and supervisors - link individual performance with organizational goals - encourage goal setting - and are good for reward and promotion decisions. However - time consum
pay for performance standard
results performance appraisal method
extinction
defined contribution plan
26. An interview that may have no format at all or have open ended questions - but makes it difficult to compare candidates.
unstructured interview
encouraged resignation
postconventional moral development
Employee assistance programs (EAP)
27. Measures the frequency of observed behavior.
punishment
job simplification
behavior observation scales (BOS)
tell and sell appraisal interview
28. A pay attached to acquiring new knowledge or skills.
individualistic ethical decision
Fair Labor Standards Act (FLSA)
skill-based pay
esteem needs
29. Performance appraisal that seeks evaluation from internal and external customers.
functional job analysis (FJA)
whistleblowing
vesting
customer appraisal
30. An situation in which an employer makes work life so difficult for the employee that they have no choice but to resign.
constructive discharge
authoritarian leadership type
esteem needs
Society for Human Resource Management
31. Highest level of sexual harassment and would result in a punishable act under the law.
criminal sexual harassment
broadbanding
resignation
customer appraisal
32. 1935. Referred to as the Magna Carta of Labor. Guarantees the right to form labor movements.
discipline
balance sheet approach
Wagner Act (National Labor Relations Act)
locus control
33. Includes other employee benefits - such as health insurance - pension contributions - tuition reimbursement - and legal assistance programs.
non-cash compensation
solicitation sexual harassment
Preferred Provider Organization (PPO)
authorization card
34. A problem in appraisal in which an employee is given the same grade on all dimensions based on a few attributes.
behavior checklist
360-degree appraisal
referent power
halo effect
35. Identifies the actions that should or should not be seen on the job - used mainly for developmental feedback..
contrast error
behavioral performance appraisal method
Health Insurance Portability and Accountability Act (HIPAA)
utilitarian ethical decision
36. Test that measure what a person can do right now.
contributory pension plan
cash balance pension plan
achievement test
taskforce team
37. Group of healthcare providers that guarantee lower healthcare costs to the employer; seen as a higher quality to the employee.
leadership
Preferred Provider Organization (PPO)
separations
justice ethical decision
38. Method of performance measurement based on managers' records of specific examples of the employee acting in ways that are either effective or ineffective.
critical incident method
managing workforce diversity
cash balance pension plan
job classification system
39. A program that encourages employers to go beyond the minimum requirements outlined by OSHA. It includes three: 1. Star 2. Merit 3. Demonstration
recruiting
value-added compensation
human resource information system
voluntary protection program (VPP)
40. Harassment based on employment decisions; an economic or position consequence for noncompliance.
authoritarian leadership type
postconventional moral development
quid pro quo harassment
virtual team
41. Discipline based on corrective measures of increasing degree. Most commonly used. 1. Oral Warning 2. Written Warning 3. Suspension without Pay 4. Discharge
progressive discipline
strategic diversity management
results performance appraisal method
tell and listen appraisal interview
42. Seeking to minimize ethnocentrism and moving toward pluralism and ethnorelativism.
democratic leadership type
criminal sexual harassment
managing workforce diversity
cash balance pension plan
43. Rewards according to a specific time interval. Results in average and irregular performance.
referent power
fixed-interval reinforcement
telecommuting
transformational leader
44. A decision based on the principle that the behavior that causes the greatest good for the most is ethical.
temporal errors
authorization card
utilitarian ethical decision
internal selection
45. 1914. No forbidding the existence of a union.
restricted policy
computerized job analysis
Clayton Act
utilitarian ethical decision
46. A pension plan in which both employer and employee fund pensions.
variable-interval reinforcement
job sharing
contributory pension plan
fair representation
47. A flexible benefit plan for the employee - letting them choose the benefits best suited to their personal needs and situation.
cafeteria plans
peer appraisal
physiological needs
mixed-standard rating scale
48. Measure the extent which someone has characteristics. Relatively inexpensive - but high potential for errors - and not useful in allocating rewards or promotions.
Employee Retirement Income Security Act (ERISA)
trait performance appraisal method
positive discipline
business ethics
49. An appraisal distributional error where the rater is reluctant to give high or low marks.
quid pro quo harassment
values
error of central tendency
Employee assistance programs (EAP)
50. A leader who works to fulfill subordinates' needs and goals as well as to achieve the organization's larger mission; the needs of others are placed above the leader's own needs.
continuous reinforcement
laissez-faire leadership type
servant leader
referent power