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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Job evaluation based on classification of jobs in groups of predetermined wage grades. This is what the federal government uses.
voluntary reduction
authorization card
quality circle
job classification system
2. A leader that clarifies roles - initiates structure - provides rewards - and is considerate of employees; fair - hardworking - and tolerant; emphasizes job-oriented(not personal) needs.
non-cash compensation
contrast effect
transactional leader
hygiene factors
3. Harmful stress that accompanies a feeling of insecurity.
four-fifths rule
Uniformed Services Employment and Reemployment Act
distress
union steward
4. Belief that things happen due to luck or chance.
Walsh-Healy Act
noncontributory pension plan
employee involvement (EI) groups
external locus
5. 1932. Labor legislation that outlawed 'yellow dog' contracts and forbade federal courts from issuing injunctions to restrain strikes - boycotts - and peaceful picketing.
Norris-La Guardia Act
Walsh-Healy Act
similar to me error
charge form
6. A pension plan in which the employer contributes percentage of employer pay to an account that earns interest. When the employee leaves - the amount is rolled up into an individual retirement account (IRA).
transformational leader
temporal errors
cash balance pension plan
pay secrecy
7. Separation that is typically planned well in advanced - and are well received - celebratory occasions.
involuntary reduction
alternative resolution procedure (ARD)
contrast effect
retirement
8. A concept Richard Hackman and Greg Oldham formulated after researching job design - focusing on three main parts: core job dimensions - critical psychological states - and employee growth need.
Health Insurance Portability and Accountability Act (HIPAA)
host country nationals
learning organization
characteristics model
9. To discipline by being effective - consistent - and applied to all equally. 1. Documentation of Misconduct 2. Investigative Interview 3. Application of Discipline
hot-stove approach
Preferred Provider Organization (PPO)
inappropriate sexual harassment
job enlargement
10. Union must represent union and nonunion members equally.
job enrichment
fair representation
McDonnell Douglas Test
error of leniency or strictness
11. Quantitative approach to job analysis that assumes all parts of the job relate to data - people - and things.
servant leader
functional job analysis (FJA)
moral rights ethical decision
business ethics
12. 1986. Used to control the hiring - recruiting - or referring of people not eligible to work in the US. Uses the form I-9.
Immigration Reform and Control Act
wage and salary survey
contributory pension plan
Society for Human Resource Management
13. An uncomfortable environment that interferes with job performance.
Taft-Hartley Act (Labor Management Relations Act)
hostile environment
OSHA form 300
progressive discipline
14. Rewards according to a random number of behaviors. Results in very high performance.
job enlargement
reductions-in-force (RIF)
pay secrecy
variable-ratio reinforcement
15. A flexible benefit plan for the employee - letting them choose the benefits best suited to their personal needs and situation.
cafeteria plans
Consolidated Omnibus Budget Reconciliation Act (COBRA)
flextime
conventional moral development
16. Bottom level of Maslow's hierarchy. Includes shelter - food - sleep - breaks - and compensation.
physiological needs
variable-interval reinforcement
Executive Order 11246
generalized sexual harassment
17. A decision based on existing norms.
social contract ethical decision
cash balance pension plan
safety needs
utilitarian ethical decision
18. Second level of Maslow's hierarchy. Includes security of body - employment - resources - morality - family - health - and posterity.
safety needs
results performance appraisal method
reductions-in-force (RIF)
defined benefit plan
19. The need for achievement - recognition - responsibility - and growth; they both eliminate job dissatisfaction and stimulate motivation.
training
motivators
involuntary reduction
internal selection
20. Requires the rater to choose from statements that best describe the employee's output.
error of leniency or strictness
taskforce team
learning organization
forced-choice
21. Cost of living that measures the average prices of products and services over time.
cafeteria plans
Equal Employment Opportunity Act
salary pay
consumer price index (CPI)
22. Strength of person's convictions. The higher it is - the more likely one will follow what they believe is ethical in lieu of following unethical impulses.
Americans with Disabilities Act (ADA)
labor agreement
value-added compensation
ego strength
23. Performance appraisal by an employee of their superior. Usually evaluates on leadership - oral communication - delegation of authority - coordination of team efforts - and interest in subordinates.
subordinate appraisal
problem solving appraisal interview
achievement test
Executive Order 11246
24. When some of the desired behavior is reinforced. Can be classified into four groups: fixed-interval - fixed-ratio - variable-interval - and variable-ratio.
authoritarian leadership type
ego strength
partial reinforcement
wage and salary survey
25. A use of motivators to increase satisfaction.
structured interview
360-degree appraisal
job enrichment
hourly pay
26. The survey of the wages paid to employees with similar skill sets in a labor market. The Bureau of Labor Statistics publishes a reliable one.
wage and salary survey
variable-interval reinforcement
disparate treatment
defined benefit plan
27. A time when the individual stops advancing before reaching the next highest level. It is not necessarily a failed effort because not everyone is promoted to the top position and many common career paths are not designed to lead to the top.
ethnocentrism
progressive discipline
eustress
career plateauing
28. A pension plan in which both employer and employee fund pensions.
trancenders
red circle rates
contributory pension plan
non-cash compensation
29. The process of screening - interviewing - and hiring individuals.
individualistic ethical decision
fair representation
error of central tendency
selection
30. A medical insurance plan that the employer contributes to meet the needs of the individual's medical needs.
flextime
Hay profile method
Medical savings account (MSA)
self-directed team
31. Rewards according to random times. Results in moderately high and stable performance.
broadbanding
variable-interval reinforcement
defined contribution plan
progressive discipline
32. Pay by the hour.
contributory pension plan
Bona Fide Occupational Qualification (BFOQ)
behavior observation scales (BOS)
hourly pay
33. Unpaid union official that represents the employees when dealing with management.
union steward
competence based pay
coercive leadership
self-actualization
34. Purposeful discrimination.
extinction
Health Insurance Portability and Accountability Act (HIPAA)
disparate treatment
competence based pay
35. Federal agencies and government contractors must comply with anti discrimination practices. Created the Office of Federal Contract Compliance Programs (OFCCP) to enforce this.
Executive Order 11246
critical incident method
informal factors
hostile environment
36. Leadership based on the control that management has over punishing subordinates.
Executive Order 11246
coercive leadership
Health Maintenance Organization (HMO)
fixed-interval reinforcement
37. Third level of Maslow's hierarchy. Includes friendship - family - and interaction.
labor agreement
critical incident method
silver handshake
social needs
38. A pension plan in which only the employer funds pensions.
wage and salary survey
360-degree appraisal
noncontributory pension plan
virtual team
39. Hiring through searching and evaluating internal job postings and existing employee files.
Norris-La Guardia Act
factor comparison system
development
internal selection
40. A written description of the basic tasks - duties - minimum required experience - and responsibilities required of an employee holding a particular job.
Uniformed Services Employment and Reemployment Act
job description
pay for performance standard
flextime
41. Performance appraisal that seeks evaluation from internal and external customers.
flextime
extinction
Executive Order 11246
customer appraisal
42. Highly trained workers that are a group that perform interdependent tasks.
self-directed team
protected classes
job classification system
learning organization
43. Includes hourly wages - salaries - and bonuses.
inappropriate sexual harassment
cash compensation
401(k) savings plan
balanced scorecard (BSC)
44. Employment at home while communicating with the workplace by phone or fax or modem
cash balance pension plan
human resource information system
telecommuting
progressive discipline
45. 1959. Specially tailored to make labor officials responsible for the union's financial affairs - to prevent bully-boy tactics - ensure democratic voting practices within unions - outlaw secondary boycotts - and restrict picketing. Also called Labor-M
position analysis questionnaire (PAQ)
affirmative action
Hay profile method
Landrum-Griffin Act
46. A form in which accidents that cause death - illness - or injury in the workplace are recorded.
OSHA form 300
compressed workweek
similar to me error
401(k) savings plan
47. 1947. Pro-business act created to counter the pro-labor Wagner Act by banning unfair practices of labor unions. Created the Federal Mediation and Conciliation Service (FMCS) to help resolve grievances.
trait performance appraisal method
Taft-Hartley Act (Labor Management Relations Act)
generalized sexual harassment
employee involvement (EI) groups
48. Threat of power in order to convince someone to engage in sexual activity.
Preferred Provider Organization (PPO)
pluralism
coercive sexual harassment
Railway Labor Act
49. Identification of future candidates for future anticipated vacancies.
succession planning
results performance appraisal method
external locus
fixed-interval reinforcement
50. An intent to resign from a company that is typically expressed in written communication to the employee's manager.
360-degree appraisal
resignation
temporal errors
positive discipline