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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. 1970. A law passed to attempt to reduce workplace injuries and illnesses. It's general area of responsibility are: 1.General Industry 2. Maritime 3. Construction 4. Agriculture
red circle rates
structured interview
tell and sell appraisal interview
Occupational Safety and Health Act (OSHA)
2. Threat of power in order to convince someone to engage in sexual activity.
coercive sexual harassment
Older Workers Benefit Protection Act (OWBPA)
stress interview
stretch goal
3. A succession of linked jobs that prepares a worker for advancement to the next job in the chain.
social contract ethical decision
job enlargement
constructive discharge
career path
4. Collapses traditional salary grades into a few wide bands and helps eliminate obsession with grades and gives management an enhanced ability to reward on performance.
broadbanding
Occupational Safety and Health Act (OSHA)
succession planning
Pregnancy Discrimination Act
5. 194-point questionnaire with five-point scale to determine the degree in which tasks are performed.
voluntary reduction
position analysis questionnaire (PAQ)
Bona Fide Occupational Qualification (BFOQ)
distributional errors
6. A decision that considers humanity's fundamental rights.
third-country nationals
moral rights ethical decision
variable-interval reinforcement
Uniformed Services Employment and Reemployment Act
7. Power derived from the degree in which one is admired and people want to emulate them.
error of central tendency
temporal errors
social contract ethical decision
referent power
8. Act that amended age discrimination in employment to include all employee benefits; also provided terminated employees with time to consider group termination or retirement programs and consult an attorney.
Older Workers Benefit Protection Act (OWBPA)
conventional moral development
contrast effect
taskforce team
9. A group with mix of specialists that are assigned rather than voluntary membership.
cross-functional team
Occupational Safety and Health Act (OSHA)
social needs
charge form
10. An interview based on a set group of questions so to be compared answers across all candidates. Questions are asked based on job knowledge - job simulation - situational - and work willingness.
structured interview
cafeteria plans
aptitude tests
cash balance pension plan
11. Pay is the same each pay period regardless of hours worked.
Bona Fide Occupational Qualification (BFOQ)
voluntary reduction
succession planning
salary pay
12. A code of moral principles and values that govern organizational behavior.
business ethics
inappropriate sexual harassment
expatriates
virtual team
13. Involves determining the type and number of individuals needed to get the job done.
encouraged resignation
separations
job analysis
development
14. Strength of person's convictions. The higher it is - the more likely one will follow what they believe is ethical in lieu of following unethical impulses.
resignation
ego strength
EEO-1 Report
Bona Fide Occupational Qualification (BFOQ)
15. The working conditions - pay - company policies - and interpersonal relationships; they help eliminate job satisfaction - but do not motivate the employee according to the two-factor theory.
forced-choice
balance sheet approach
vertical career path
hygiene factors
16. Sexual harassment that uses rewards; potential for criminal prosecution.
skill-based pay
trancenders
solicitation sexual harassment
cross-functional team
17. An interview that places the applicant in a simulated high stress setting to interview the candidate.
cash balance pension plan
democratic leadership type
stress interview
Pregnancy Discrimination Act
18. Team formed to solve a major organizational issue.
contrast error
productivity
taskforce team
esteem needs
19. Includes hourly wages - salaries - and bonuses.
diversity awareness training
cash compensation
defined contribution plan
expert power
20. Payment rates above the pay range.
red circle rates
structured interview
temporal errors
behaviorally anchored rating scale (BARS)
21. The third level of moral development in which people make decisions based on internalized principles - beliefs - and values. A characteristic of managers that encourage to think for themselves and engage in moral reasoning.
manager/supervisor appraisal
aptitude tests
postconventional moral development
cash compensation
22. Belief that things happen due to their own responsibility.
trancenders
internal locus
fixed-ratio reinforcement
hostile environment
23. A process to make the job more complex to improve the level of boredom of an oversimplified job.
point system
process improvement team
job enlargement
alternative resolution procedure (ARD)
24. Includes the social environment of the workplace and informal work groups.
informal factors
fast tracking
business ethics
wage curve
25. A pension plan in which both employer and employee fund pensions.
Employee assistance programs (EAP)
team appraisal
tell and listen appraisal interview
contributory pension plan
26. Requires the rater to choose from statements that best describe the employee's output.
Americans with Disabilities Act (ADA)
problem solving appraisal interview
forced-choice
piecework pay
27. Minorities in the workplace.
skill-based pay
protected classes
forced-choice
referent power
28. A written description of the basic tasks - duties - minimum required experience - and responsibilities required of an employee holding a particular job.
hostile environment
customer appraisal
temporal errors
job description
29. Pay according to the number of units produced.
career path
mixed-standard rating scale
Health Maintenance Organization (HMO)
piecework pay
30. 1967. No discrimination based on ages of people over 40. No pressure for older to retire; no terminating only older employees when downsizing;
forced-choice
internal locus
consumer price index (CPI)
Age Discrimination in Employment Act
31. 1990. Employers cannot discriminate against people with physical or mental capabilities - and must make reasonable accommodations for people with disabilities or religious preferences.
results performance appraisal method
leadership
charge form
Americans with Disabilities Act (ADA)
32. The on-the-job method of development for new employees. May be formal or informal.
Landrum-Griffin Act
orientation
burnout
progressive discipline
33. Voluntary or involuntary reductions in labor.
job analysis
self-directed team
reductions-in-force (RIF)
Landrum-Griffin Act
34. 1. Treatment that punishes 2. Orderly behavior in an organization 3. Training that corrects undesirable behavior and develops self control
individualistic ethical decision
discipline
job analysis
achievement test
35. A career path that is hiearchical in nature and consists of interdependent sequential jobs.
Health Maintenance Organization (HMO)
recruiting
vertical career path
charismatic leader
36. Home country nationals that are employees who live and work in a different country than their own.
management by objectives (MBO)
voluntary protection program (VPP)
continuous reinforcement
expatriates
37. How an employee perceives his compensation relative to others within the organization.
criminal sexual harassment
pay equity
non-cash compensation
pay grades
38. Rejection of a higher percentage of protected classes for employment; unintentional discrimination.
defined contribution plan
Health Insurance Portability and Accountability Act (HIPAA)
variable-interval reinforcement
adverse impact
39. Group specifically to provide a new product or service.
reductions-in-force (RIF)
essay
partial reinforcement
project team
40. Not reporting to work.
utilitarian ethical decision
absenteeism
external locus
red circle rates
41. Documents that contain the main information about hazardous material.
contrast effect
Material Safety Data Sheets (MSDS)
safety needs
Wagner Act (National Labor Relations Act)
42. Breeds mistrust in the workplace; fairly excepted practice in private industry.
pay secrecy
orientation
Norris-La Guardia Act
postconventional moral development
43. Reward given for desired behavior.
positive reinforcement
error of leniency or strictness
hot-stove approach
balance sheet approach
44. Evaluation based on factor-by-factor of development and comparison. Comparison against key jobs within the organization.
Bona Fide Occupational Qualification (BFOQ)
equal employment opportunity (EEO) laws
factor comparison system
job enlargement
45. 1947. Pro-business act created to counter the pro-labor Wagner Act by banning unfair practices of labor unions. Created the Federal Mediation and Conciliation Service (FMCS) to help resolve grievances.
job simplification
Taft-Hartley Act (Labor Management Relations Act)
encouraged resignation
internal selection
46. Rating based on having certain characteristics.
employment-at-will
cafeteria plans
graphic rating scale
Long-term disability (LTD) insurance
47. Identifies the actions that should or should not be seen on the job - used mainly for developmental feedback..
behavioral performance appraisal method
resignation
job ranking system
defined contribution plan
48. Highest level of Maslow's hierarchy. Includes morality - creativity - spontaneity - problem solving - lack of prejudice - and acceptance of facts.
reward leadership
horizontal career path
behavioral performance appraisal method
self-actualization
49. Method of performance measurement based on managers' records of specific examples of the employee acting in ways that are either effective or ineffective.
informal factors
Employee assistance programs (EAP)
OSHA form 300
critical incident method
50. Advancing to the next level in the minimum time required in the current position.
fast tracking
host country nationals
behavioral performance appraisal method
position analysis questionnaire (PAQ)