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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. An appraisal distributional error where the appraiser gives their employees unusually high or low marks.
mixed-standard rating scale
error of leniency or strictness
Landrum-Griffin Act
job ranking system
2. A group of people that rely primarily or exclusively on electronic forms of communication to work together in accomplishing goals.
Civil Rights Act
recruiting
virtual team
employment-at-will
3. Host country natives that are employees. Usually is shifted to because it is cheaper - gives a good impression on locals - and no adjustment to culture.
position analysis questionnaire (PAQ)
project team
host country nationals
virtual team
4. A concept Richard Hackman and Greg Oldham formulated after researching job design - focusing on three main parts: core job dimensions - critical psychological states - and employee growth need.
skill-based pay
job enrichment
Age Discrimination in Employment Act
characteristics model
5. Compensation tied to a reward for effort and performance.
essay
pay for performance standard
Hay profile method
whistleblowing
6. Documents that contain the main information about hazardous material.
Uniformed Services Employment and Reemployment Act
Material Safety Data Sheets (MSDS)
self-appraisal
position analysis questionnaire (PAQ)
7. A personal disorientation when experiencing an unfamiliar way of life.
culture shock
moral rights ethical decision
hourly pay
labor agreement
8. The second level of moral development in which people make decisions that conform to societal expectations. A characteristic of managers who encourage work collaboration.
conventional moral development
unstructured interview
Preferred Provider Organization (PPO)
Material Safety Data Sheets (MSDS)
9. Breeds mistrust in the workplace; fairly excepted practice in private industry.
referent power
quid pro quo harassment
pay secrecy
point system
10. Rewards according to a random number of behaviors. Results in very high performance.
alternative resolution procedure (ARD)
Clayton Act
virtual team
variable-ratio reinforcement
11. The ability to influence people to achieve goals for the organization.
burnout
leadership
Landrum-Griffin Act
hostile environment
12. Purposeful discrimination.
hot-stove approach
disparate treatment
esteem needs
extinction
13. A resignation suggested by the employer to the employee.
pay grades
essay
graphic rating scale
encouraged resignation
14. Idea that all cultures are inherently equal.
legitimate leadership
Equal Pay Act
ethnorelativism
safety needs
15. Rewards according to random times. Results in moderately high and stable performance.
compressed workweek
variable-interval reinforcement
authoritarian leadership type
orientation
16. A leader that has an ability to motivate employees to go beyond expectations; less predictable than transactional and embrace new ideas. Charismatic leaders are visionaries; they try to get others to see a better future and their participation in it.
charismatic leader
positive discipline
affirmative action
inappropriate sexual harassment
17. The matching of people with future vacancies.
human resource planning
encouraged resignation
external locus
competence based pay
18. When twelve months have been worked at an employer with health insurance - a worker can transfer to another employer with no regard to preexisting conditions.
Health Insurance Portability and Accountability Act (HIPAA)
positive reinforcement
temporal errors
Society for Human Resource Management
19. Third level of Maslow's hierarchy. Includes friendship - family - and interaction.
business ethics
employment-at-will
social needs
job analysis
20. Can directly align employees with the organizational goals - with evaluation based on profits - sales - etc.
productivity
structured interview
generalized sexual harassment
absenteeism
21. Understanding the duties of the job.
peer appraisal
customer appraisal
job analysis
team appraisal
22. Fourth level of Maslow's hierarchy. Includes self-esteem - confidence - achievement - respect of and by others.
piecework pay
affirmative action
esteem needs
telecommuting
23. Payment rates above the pay range.
red circle rates
involuntary reduction
retirement
critical incident method
24. A leader who works to fulfill subordinates' needs and goals as well as to achieve the organization's larger mission; the needs of others are placed above the leader's own needs.
job description
piecework pay
servant leader
graphic rating scale
25. Discipline based on corrective measures of increasing degree. Most commonly used. 1. Oral Warning 2. Written Warning 3. Suspension without Pay 4. Discharge
error of leniency or strictness
orientation
disparate treatment
progressive discipline
26. An intent to resign from a company that is typically expressed in written communication to the employee's manager.
value-added compensation
Pregnancy Discrimination Act
managing workforce diversity
resignation
27. An appraisal error involving groups of ratings given to employees.
tell and sell appraisal interview
distributional errors
charge form
Family and Medical Leave Act (FMLA)
28. An interview based on a set group of questions so to be compared answers across all candidates. Questions are asked based on job knowledge - job simulation - situational - and work willingness.
project team
unencouraged resignation
subordinate appraisal
structured interview
29. A program that encourages employers to go beyond the minimum requirements outlined by OSHA. It includes three: 1. Star 2. Merit 3. Demonstration
pay equity
voluntary protection program (VPP)
career path
development
30. A code of moral principles and values that govern organizational behavior.
consumer price index (CPI)
inappropriate sexual harassment
business ethics
halo effect
31. Long-term(5 years +) planning reserved for the highest levels of management.
Consolidated Omnibus Budget Reconciliation Act (COBRA)
functional job analysis (FJA)
fast tracking
strategic planning
32. Diversity as a result of acquisitions and mergers - which is a forced diversification of the workplace.
strategic diversity management
Long-term disability (LTD) insurance
authorization card
workforce diversity
33. Leadership dependent upon one's position within the company.
legitimate leadership
continuous reinforcement
Fair Labor Standards Act (FLSA)
ego strength
34. 1931. Required federal contracts for construction to specify minimum wage for workers.
EEO-1 Report
Consolidated Omnibus Budget Reconciliation Act (COBRA)
Davis-Bacon Act
job analysis
35. The number of days in the work week is shortened and the hours per day are longer.
career plateauing
temporal errors
Family and Medical Leave Act (FMLA)
compressed workweek
36. Includes the social environment of the workplace and informal work groups.
informal factors
Hay profile method
four-fifths rule
telecommuting
37. The curve in the scattergram that identifies the worth of jobs and wages.
Medical savings account (MSA)
employee involvement (EI) groups
discipline
wage curve
38. A step beyond tell and sell; stimulation of growth of the employee by discussing problems - needs - innovations - satisfactions - and dissatisfactions since last appraisal.
job ranking system
involuntary reduction
problem solving appraisal interview
functional job analysis (FJA)
39. A decision based on the long-term interests of an individual.
job classification system
halo effect
characteristics model
individualistic ethical decision
40. Harassment based on employment decisions; an economic or position consequence for noncompliance.
management by objectives (MBO)
quid pro quo harassment
Consolidated Omnibus Budget Reconciliation Act (COBRA)
physiological needs
41. Causes loss of productivity - frustration - or depression.
salary pay
moral rights ethical decision
managing workforce diversity
burnout
42. The first level of moral development - in which people make decisions based on selfish reasons; concerned only with external rewards or punishments. A characteristic of managers with authoritarian and coercive styles.
horizontal career path
preconventional moral development
OSHA form 300
human resource information system
43. Encourages teamwork and knowledge transfer among employees.
graphic rating scale
development assignments
Health Insurance Portability and Accountability Act (HIPAA)
core competencies
44. Test used by courts to assess merits of prima facie case of disparate treatment when lacking evidence - requires plaintiff to show he: 1. belongs to protected group -2. has applied and is qualified - 3. was rejected despite qualifications - and 4. th
McDonnell Douglas Test
external locus
legitimate leadership
fair representation
45. A flexible benefit plan for the employee - letting them choose the benefits best suited to their personal needs and situation.
referent power
cafeteria plans
salary pay
essay
46. 1970. A law passed to attempt to reduce workplace injuries and illnesses. It's general area of responsibility are: 1.General Industry 2. Maritime 3. Construction 4. Agriculture
union steward
accountability
Occupational Safety and Health Act (OSHA)
human resource information system
47. An appraisal distributional error where the rater is reluctant to give high or low marks.
social contract ethical decision
external locus
error of central tendency
authorization card
48. Performance appraisal that seeks evaluation from internal and external customers.
Bona Fide Occupational Qualification (BFOQ)
involuntary reduction
customer appraisal
Walsh-Healy Act
49. Pay is the same each pay period regardless of hours worked.
characteristics model
trancenders
legitimate leadership
salary pay
50. Includes other employee benefits - such as health insurance - pension contributions - tuition reimbursement - and legal assistance programs.
competence based pay
non-cash compensation
voluntary reduction
Fair Labor Standards Act (FLSA)