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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The number of days in the work week is shortened and the hours per day are longer.
manager/supervisor appraisal
distributional errors
Executive Order 11246
compressed workweek
2. Includes other employee benefits - such as health insurance - pension contributions - tuition reimbursement - and legal assistance programs.
non-cash compensation
ego strength
Uniform Guidelines on Employee Selection Procedures
manager/supervisor appraisal
3. A report companies with 100 or more employees must fill out annually to determine workforce composition.
postconventional moral development
achievement test
EEO-1 Report
broadbanding
4. Pay according to the number of units produced.
Hay profile method
piecework pay
balanced scorecard (BSC)
customer appraisal
5. An early retirement incentive in a form of a cash bonus or increased pension.
development
recruiting
silver handshake
democratic leadership type
6. Method that determines the relative worth of jobs.
job evaluation
accountability
internal locus
cash balance pension plan
7. To discipline by being effective - consistent - and applied to all equally. 1. Documentation of Misconduct 2. Investigative Interview 3. Application of Discipline
achievement test
Equal Pay Act
hot-stove approach
critical incident
8. A group of people that rely primarily or exclusively on electronic forms of communication to work together in accomplishing goals.
internal locus
quid pro quo harassment
virtual team
culture shock
9. A succession of linked jobs that prepares a worker for advancement to the next job in the chain.
selection
solicitation sexual harassment
career path
job analysis
10. The on-the-job method of development for new employees. May be formal or informal.
ethnocentrism
workforce diversity
orientation
separations
11. Includes hourly wages - salaries - and bonuses.
graphic rating scale
cash compensation
coercive leadership
Hay profile method
12. Belief that things happen due to luck or chance.
criminal sexual harassment
taskforce team
external locus
halo effect
13. Measures what a person is capable of learning.
Clayton Act
aptitude tests
management by objectives (MBO)
disparate treatment
14. 194-point questionnaire with five-point scale to determine the degree in which tasks are performed.
forced-choice
reward leadership
position analysis questionnaire (PAQ)
error of leniency or strictness
15. A pension plan in which the amount is specific.
managing workforce diversity
conventional moral development
defined benefit plan
positive reinforcement
16. When twelve months have been worked at an employer with health insurance - a worker can transfer to another employer with no regard to preexisting conditions.
graphic rating scale
union steward
Health Insurance Portability and Accountability Act (HIPAA)
criminal sexual harassment
17. The process of screening - interviewing - and hiring individuals.
moral rights ethical decision
quality circle
Uniformed Services Employment and Reemployment Act
selection
18. Performance appraisal that recognizes team accomplishement instead of individual performance - used by companies with a strong total quality management (TQM) emphasis.
peer appraisal
team appraisal
subordinate appraisal
wage and salary survey
19. Requires the rater to choose from statements that best describe the employee's output.
forced-choice
internal locus
pay grades
strategic planning
20. A concept Richard Hackman and Greg Oldham formulated after researching job design - focusing on three main parts: core job dimensions - critical psychological states - and employee growth need.
human resource planning
social contract ethical decision
managing workforce diversity
characteristics model
21. 1993. Applies to employers with fifty or more employees. Paternal and maternal leave covered under this act.
justice ethical decision
affirmative action
human resource planning
Family and Medical Leave Act (FMLA)
22. Consists of vertical scales for each dimension of employee's performance.
behaviorally anchored rating scale (BARS)
burnout
training
voluntary protection program (VPP)
23. 1964 - amended in 1972 - 1991 - and 1994. Broadest and most significant law affecting employment opportunity rights.
arbitrator
recency error
union steward
Civil Rights Act
24. Highest level of sexual harassment and would result in a punishable act under the law.
job analysis
burnout
defined benefit plan
criminal sexual harassment
25. A resignation in which an employee chooses to resign without provocation from the employer.
diversity awareness training
unencouraged resignation
career plateauing
pay grades
26. How an employee perceives his compensation relative to others within the organization.
stretch goal
pay equity
restricted policy
esteem needs
27. Advancing to the next level in the minimum time required in the current position.
fast tracking
piecework pay
solicitation sexual harassment
restricted policy
28. Focus on the employee's achievements; less subjective - acceptable for employees and supervisors - link individual performance with organizational goals - encourage goal setting - and are good for reward and promotion decisions. However - time consum
values
separations
contrast effect
results performance appraisal method
29. Involves determining the type and number of individuals needed to get the job done.
job analysis
Employee Retirement Income Security Act (ERISA)
tell and sell appraisal interview
esteem needs
30. Basic individual beliefs about right and wrong.
Wagner Act (National Labor Relations Act)
business ethics
values
continuous reinforcement
31. Measure the extent which someone has characteristics. Relatively inexpensive - but high potential for errors - and not useful in allocating rewards or promotions.
eustress
Fair Labor Standards Act (FLSA)
trait performance appraisal method
job evaluation
32. RIF that is composed of lay-offs - either across the board or through company reorganization that result in fewer available positions.
laissez-faire leadership type
involuntary reduction
internal selection
results performance appraisal method
33. Employment at home while communicating with the workplace by phone or fax or modem
vertical career path
Material Safety Data Sheets (MSDS)
telecommuting
pay equity
34. Federal agencies and government contractors must comply with anti discrimination practices. Created the Office of Federal Contract Compliance Programs (OFCCP) to enforce this.
Fair Labor Standards Act (FLSA)
cafeteria plans
Health Maintenance Organization (HMO)
Executive Order 11246
35. A group of 6-12 that meet regularly to discuss organizational issues.
Society for Human Resource Management
quality circle
values
self-directed team
36. A leader who motivates people to transcend their personal interests for the good of the group; characterized by the ability to bring innovation.
strategic diversity management
transformational leader
partial reinforcement
expert power
37. Training designed to make people recognize and address their own prejudices.
management by objectives (MBO)
involuntary reduction
customer appraisal
diversity awareness training
38. Understanding the duties of the job.
job analysis
tell and sell appraisal interview
Davis-Bacon Act
ethnocentrism
39. Sexual remarks or actions not targeted at a specific individual.
self-directed team
resignation
defined benefit plan
generalized sexual harassment
40. Method of performance measurement based on managers' records of specific examples of the employee acting in ways that are either effective or ineffective.
contrast error
critical incident method
punishment
Pregnancy Discrimination Act
41. Theory Z people - those that have reached the self-actualization phase.
positive reinforcement
fixed-interval reinforcement
workforce diversity
trancenders
42. Compensation useful in advancing organizational goals.
value-added compensation
voluntary protection program (VPP)
Immigration Reform and Control Act
ethnorelativism
43. Characterized by an open-line communication between workers and management; values team-input - and facilitates group cooperation without being overly active within the group.
democratic leadership type
360-degree appraisal
justice ethical decision
ego strength
44. A problem in evaluation due to being compared to someone previously evaluated.
results performance appraisal method
unstructured interview
contrast effect
Americans with Disabilities Act (ADA)
45. Defining the characteristics that the organization feels would be a good fit for the vacancies. To recruit - an organization must conduct job analysis - provide a job description - and give job specification.
recruiting
leadership
stretch goal
productivity
46. Rates performance of employee achievement of goals set by manager and the employee.
expatriates
management by objectives (MBO)
vertical career path
leadership
47. The degree in which an individual believes they have control of their fate.
locus control
Hay profile method
Davis-Bacon Act
charge form
48. The curve in the scattergram that identifies the worth of jobs and wages.
punishment
wage curve
eustress
ego strength
49. Pay is the same each pay period regardless of hours worked.
locus control
stretch goal
salary pay
broadbanding
50. A neutral third party that will make the binding decision between both parties.
cafeteria plans
arbitrator
problem solving appraisal interview
functional job analysis (FJA)