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Test your basic knowledge |
DSST Human Resource Management
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Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Compensation useful in advancing organizational goals.
value-added compensation
adverse impact
Clayton Act
values
2. The need for achievement - recognition - responsibility - and growth; they both eliminate job dissatisfaction and stimulate motivation.
unstructured interview
behaviorally anchored rating scale (BARS)
motivators
job ranking system
3. Power derived from the degree in which one is admired and people want to emulate them.
referent power
critical incident method
job sharing
error of leniency or strictness
4. A leader that clarifies roles - initiates structure - provides rewards - and is considerate of employees; fair - hardworking - and tolerant; emphasizes job-oriented(not personal) needs.
human resource planning
ego strength
extinction
transactional leader
5. Collapses traditional salary grades into a few wide bands and helps eliminate obsession with grades and gives management an enhanced ability to reward on performance.
Wagner Act (National Labor Relations Act)
broadbanding
job specifications
third-country nationals
6. Quantitative job evaluation that determines the value based on the points assigned to it; uses the point manual.
point system
internal selection
hostile environment
salary pay
7. Traditional approach to appraisal - a review by management one level higher.
manager/supervisor appraisal
management by objectives (MBO)
internal selection
Wagner Act (National Labor Relations Act)
8. An appraisal distributional error where the appraiser gives their employees unusually high or low marks.
reductions-in-force (RIF)
moral rights ethical decision
quality circle
error of leniency or strictness
9. When every desired behavior is reinforced; effective when the behavior is new.
discipline
continuous reinforcement
non-cash compensation
error of leniency or strictness
10. The ability to influence people to achieve goals for the organization.
wage curve
affirmative action
restricted policy
leadership
11. A step beyond tell and sell; stimulation of growth of the employee by discussing problems - needs - innovations - satisfactions - and dissatisfactions since last appraisal.
adverse impact
accountability
characteristics model
problem solving appraisal interview
12. A form in which accidents that cause death - illness - or injury in the workplace are recorded.
trait performance appraisal method
OSHA form 300
horizontal career path
managing workforce diversity
13. 1936. Responsible for prevailing minimum wage in a locality. Regular working hours identified as 8 per day and 40 per week; and time and a half for additional; no employment for convicts and children.
cross-functional team
employment-at-will
Walsh-Healy Act
Immigration Reform and Control Act
14. Groups of jobs within a class that are paid the same. Used by the federal government.
contrast effect
pay grades
fixed-interval reinforcement
development assignments
15. A leader that has an ability to motivate employees to go beyond expectations; less predictable than transactional and embrace new ideas. Charismatic leaders are visionaries; they try to get others to see a better future and their participation in it.
business ethics
temporal errors
charismatic leader
subordinate appraisal
16. Different types of employee complaint resolution procedures.
piecework pay
defined contribution plan
charismatic leader
alternative resolution procedure (ARD)
17. 1932. Labor legislation that outlawed 'yellow dog' contracts and forbade federal courts from issuing injunctions to restrain strikes - boycotts - and peaceful picketing.
McDonnell Douglas Test
Norris-La Guardia Act
similar to me error
Uniform Guidelines on Employee Selection Procedures
18. Pay according to the number of units produced.
Fair Labor Standards Act (FLSA)
unstructured interview
piecework pay
EEO-1 Report
19. RIF that is composed of lay-offs - either across the board or through company reorganization that result in fewer available positions.
mixed-standard rating scale
involuntary reduction
arbitrator
tell and listen appraisal interview
20. A method that evaluates based on: 1. Knowledge 2. Accountability 3. Mental Activity (KAMA)
contrast error
Hay profile method
virtual team
servant leader
21. Highly trained workers that are a group that perform interdependent tasks.
self-directed team
coercive sexual harassment
similar to me error
red circle rates
22. A written description of the basic tasks - duties - minimum required experience - and responsibilities required of an employee holding a particular job.
fixed-ratio reinforcement
job description
project team
vertical career path
23. Threat of power in order to convince someone to engage in sexual activity.
subordinate appraisal
negative reinforcement
unencouraged resignation
coercive sexual harassment
24. 1. Treatment that punishes 2. Orderly behavior in an organization 3. Training that corrects undesirable behavior and develops self control
internal selection
Employee assistance programs (EAP)
discipline
customer appraisal
25. The curve in the scattergram that identifies the worth of jobs and wages.
wage curve
vertical career path
active listening
management by objectives (MBO)
26. Includes the social environment of the workplace and informal work groups.
contrast effect
informal factors
utilitarian ethical decision
charismatic leader
27. 1967. No discrimination based on ages of people over 40. No pressure for older to retire; no terminating only older employees when downsizing;
Age Discrimination in Employment Act
halo effect
reductions-in-force (RIF)
host country nationals
28. An employer-created fund for laid off employees to draw from on top of unemployment benefits.
hourly pay
Taft-Hartley Act (Labor Management Relations Act)
ego strength
Supplemental unemployment benefits (SUBS)
29. 1964 - amended in 1972 - 1991 - and 1994. Broadest and most significant law affecting employment opportunity rights.
Civil Rights Act
fixed-ratio reinforcement
employment-at-will
job rotation
30. 1963. Amendment to the Fair Labor Standards Act. No discrimination of pay - benefits - or pension based on gender.
Equal Pay Act
EEO-1 Report
job classification system
Medical savings account (MSA)
31. Diversity as a result of acquisitions and mergers - which is a forced diversification of the workplace.
strategic diversity management
Fair Labor Standards Act (FLSA)
self-actualization
coercive leadership
32. A group of people that rely primarily or exclusively on electronic forms of communication to work together in accomplishing goals.
charismatic leader
resignation
ethnorelativism
virtual team
33. Official discrimination complaint to Equal Employment Opportunity Commission (EEOC) - filled by employee.
charge form
job rotation
wage curve
telecommuting
34. A pay attached to acquiring new knowledge or skills.
workforce diversity
skill-based pay
preconventional moral development
learning organization
35. Right for an employer to terminate an employee for no reason and for the employee to resign for the same.
job description
management by objectives (MBO)
employment-at-will
hourly pay
36. The survey of the wages paid to employees with similar skill sets in a labor market. The Bureau of Labor Statistics publishes a reliable one.
defined benefit plan
wage and salary survey
Material Safety Data Sheets (MSDS)
productivity
37. A resignation suggested by the employer to the employee.
unstructured interview
OSHA form 300
hourly pay
encouraged resignation
38. Group specifically to provide a new product or service.
project team
forced-choice
authoritarian leadership type
Employee Retirement Income Security Act (ERISA)
39. An intent to resign from a company that is typically expressed in written communication to the employee's manager.
resignation
tell and listen appraisal interview
Health Insurance Portability and Accountability Act (HIPAA)
job evaluation
40. The matching of people with future vacancies.
involuntary reduction
active listening
values
human resource planning
41. Selection of the minority is less than 80 percent of the time - used as a rule of thumb in determining adverse impact.
temporal errors
disparate treatment
four-fifths rule
trait performance appraisal method
42. A leader who works to fulfill subordinates' needs and goals as well as to achieve the organization's larger mission; the needs of others are placed above the leader's own needs.
servant leader
internal selection
subordinate appraisal
adverse impact
43. Developed in response to a majority dominating the workforce.
affirmative action
Executive Order 11246
Employee assistance programs (EAP)
subordinate appraisal
44. Only suitable defense against discrimination; postulates that age - religion - sex - or nationality is an actual qualification for the job. It does NOT cover race or color.
pay grades
transformational leader
extinction
Bona Fide Occupational Qualification (BFOQ)
45. A pension plan in which both employer and employee fund pensions.
Consolidated Omnibus Budget Reconciliation Act (COBRA)
contributory pension plan
punishment
informal factors
46. The process of screening - interviewing - and hiring individuals.
adverse impact
halo effect
variable-ratio reinforcement
selection
47. A pension plan in which only the employer funds pensions.
hot-stove approach
culture shock
self-actualization
noncontributory pension plan
48. Advancing to the next level in the minimum time required in the current position.
inappropriate sexual harassment
fast tracking
flextime
taskforce team
49. Not reporting to work.
Employee Retirement Income Security Act (ERISA)
absenteeism
point system
behavior observation scales (BOS)
50. Compensation tied to a reward for effort and performance.
Material Safety Data Sheets (MSDS)
pay for performance standard
reductions-in-force (RIF)
job specifications