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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Cost of living that measures the average prices of products and services over time.
functional job analysis (FJA)
consumer price index (CPI)
strategic diversity management
Fair Labor Standards Act (FLSA)
2. Basic individual beliefs about right and wrong.
management by objectives (MBO)
hostile environment
criminal sexual harassment
values
3. A program that encourages employers to go beyond the minimum requirements outlined by OSHA. It includes three: 1. Star 2. Merit 3. Demonstration
voluntary protection program (VPP)
continuous reinforcement
arbitrator
safety needs
4. Highly trained workers that are a group that perform interdependent tasks.
values
salary pay
self-directed team
behavioral performance appraisal method
5. Bottom level of Maslow's hierarchy. Includes shelter - food - sleep - breaks - and compensation.
leadership
pay grades
physiological needs
generalized sexual harassment
6. A leader who motivates people to transcend their personal interests for the good of the group; characterized by the ability to bring innovation.
characteristics model
informal factors
transformational leader
punishment
7. Includes other employee benefits - such as health insurance - pension contributions - tuition reimbursement - and legal assistance programs.
contrast error
non-cash compensation
laissez-faire leadership type
Health Maintenance Organization (HMO)
8. Reward given for desired behavior.
affirmative action
punishment
recency error
positive reinforcement
9. Rates performance of employee achievement of goals set by manager and the employee.
management by objectives (MBO)
job analysis
protected classes
unencouraged resignation
10. 1990. Employers cannot discriminate against people with physical or mental capabilities - and must make reasonable accommodations for people with disabilities or religious preferences.
coercive sexual harassment
Americans with Disabilities Act (ADA)
training
fixed-ratio reinforcement
11. Harmful stress that accompanies a feeling of insecurity.
involuntary reduction
safety needs
distress
flextime
12. Hands-off approach over all decision-making without any further involvement unless asked to participate.
succession planning
laissez-faire leadership type
job classification system
accountability
13. Group specifically to provide a new product or service.
structured interview
laissez-faire leadership type
project team
Age Discrimination in Employment Act
14. Means that people employed in an organization represent different cultural groups and human qualities.
workforce diversity
value-added compensation
career plateauing
temporal errors
15. A career path that is not sequentially interdependent but each of the jobs in the arrangement must be completed before one can advance to the next higher level.
horizontal career path
subordinate appraisal
temporal errors
Material Safety Data Sheets (MSDS)
16. Withdrawal of a reward.
strategic planning
behavioral performance appraisal method
cash balance pension plan
extinction
17. Threat of power in order to convince someone to engage in sexual activity.
authorization card
Landrum-Griffin Act
workforce diversity
coercive sexual harassment
18. A personal disorientation when experiencing an unfamiliar way of life.
aptitude tests
hot-stove approach
culture shock
results performance appraisal method
19. Leadership dependent upon one's position within the company.
cash balance pension plan
project team
legitimate leadership
reward leadership
20. Can directly align employees with the organizational goals - with evaluation based on profits - sales - etc.
core competencies
partial reinforcement
flextime
productivity
21. Documents that contain the main information about hazardous material.
recruiting
Material Safety Data Sheets (MSDS)
wage curve
behavior observation scales (BOS)
22. 1931. Required federal contracts for construction to specify minimum wage for workers.
Davis-Bacon Act
non-cash compensation
generalized sexual harassment
charge form
23. Theory Z people - those that have reached the self-actualization phase.
trancenders
behavioral performance appraisal method
distributional errors
critical incident
24. The curve in the scattergram that identifies the worth of jobs and wages.
wage curve
ethnocentrism
Consolidated Omnibus Budget Reconciliation Act (COBRA)
pluralism
25. Compensation tied to a reward for effort and performance.
pay grades
wage curve
pay for performance standard
active listening
26. Act that amended age discrimination in employment to include all employee benefits; also provided terminated employees with time to consider group termination or retirement programs and consult an attorney.
Older Workers Benefit Protection Act (OWBPA)
reward leadership
red circle rates
balance sheet approach
27. An appraisal distributional error where the appraiser gives their employees unusually high or low marks.
error of leniency or strictness
reward leadership
360-degree appraisal
four-fifths rule
28. An early retirement incentive in a form of a cash bonus or increased pension.
halo effect
silver handshake
accountability
career path
29. The act of returning to the country of origin after an international assignement.
workforce diversity
pay for performance standard
characteristics model
repatriation
30. A pay attached to acquiring new knowledge or skills.
Americans with Disabilities Act (ADA)
job rotation
safety needs
skill-based pay
31. Performance appraisal that recognizes team accomplishement instead of individual performance - used by companies with a strong total quality management (TQM) emphasis.
balanced scorecard (BSC)
recency error
team appraisal
self-directed team
32. The oldest and simplest job evaluation that is based on grouping the jobs based on their relative worth to one another; can only be used on a small number of jobs.
Landrum-Griffin Act
broadbanding
job ranking system
resignation
33. 1993. Applies to employers with fifty or more employees. Paternal and maternal leave covered under this act.
retirement
Wagner Act (National Labor Relations Act)
hygiene factors
Family and Medical Leave Act (FMLA)
34. An organization that is participatory in problem solving - improving - and increasing capabilities.
learning organization
cross-functional team
401(k) savings plan
achievement test
35. A leader that clarifies roles - initiates structure - provides rewards - and is considerate of employees; fair - hardworking - and tolerant; emphasizes job-oriented(not personal) needs.
transactional leader
internal locus
horizontal career path
Material Safety Data Sheets (MSDS)
36. A step beyond tell and sell; stimulation of growth of the employee by discussing problems - needs - innovations - satisfactions - and dissatisfactions since last appraisal.
characteristics model
human resource information system
Worker Adjustment and Restraining Notification (WARN)
problem solving appraisal interview
37. Not reporting to work.
Equal Pay Act
absenteeism
distress
justice ethical decision
38. Includes the social environment of the workplace and informal work groups.
Davis-Bacon Act
Occupational Safety and Health Act (OSHA)
Employee Retirement Income Security Act (ERISA)
informal factors
39. Systems that provide data for Human Resource control and decision making.
human resource information system
continuous reinforcement
reductions-in-force (RIF)
utilitarian ethical decision
40. Includes hourly wages - salaries - and bonuses.
resignation
separations
cash compensation
fair representation
41. The knowledge - skills - and abilities required for the job.
balanced scorecard (BSC)
Equal Employment Opportunity Act
Health Insurance Portability and Accountability Act (HIPAA)
job specifications
42. Characterized by dictatorship that dismisses input from team members; decides the term of tasks and who will perform the work to be done.
authoritarian leadership type
pay equity
contrast error
referent power
43. 1959. Specially tailored to make labor officials responsible for the union's financial affairs - to prevent bully-boy tactics - ensure democratic voting practices within unions - outlaw secondary boycotts - and restrict picketing. Also called Labor-M
computerized job analysis
Landrum-Griffin Act
pay equity
tell and sell appraisal interview
44. Identification of future candidates for future anticipated vacancies.
quid pro quo harassment
democratic leadership type
succession planning
OSHA form 300
45. Employees that are not from the home or host country.
voluntary reduction
third-country nationals
self-directed team
silver handshake
46. Only suitable defense against discrimination; postulates that age - religion - sex - or nationality is an actual qualification for the job. It does NOT cover race or color.
behavioral performance appraisal method
Bona Fide Occupational Qualification (BFOQ)
arbitrator
reward leadership
47. Belief that one culture is superior to another.
ethnocentrism
Older Workers Benefit Protection Act (OWBPA)
job classification system
retirement
48. Quantitative approach to job analysis that assumes all parts of the job relate to data - people - and things.
functional job analysis (FJA)
achievement test
Taft-Hartley Act (Labor Management Relations Act)
similar to me error
49. Harassment based on employment decisions; an economic or position consequence for noncompliance.
behavior checklist
transactional leader
quid pro quo harassment
hygiene factors
50. Rewards according to random times. Results in moderately high and stable performance.
problem solving appraisal interview
halo effect
variable-interval reinforcement
employee involvement (EI) groups