SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. To discipline by being effective - consistent - and applied to all equally. 1. Documentation of Misconduct 2. Investigative Interview 3. Application of Discipline
contributory pension plan
hot-stove approach
transformational leader
red circle rates
2. A succession of linked jobs that prepares a worker for advancement to the next job in the chain.
coercive sexual harassment
problem solving appraisal interview
career path
fast tracking
3. Compensation useful in advancing organizational goals.
Norris-La Guardia Act
value-added compensation
transactional leader
values
4. A resignation in which an employee chooses to resign without provocation from the employer.
hourly pay
job simplification
unencouraged resignation
Material Safety Data Sheets (MSDS)
5. Causes loss of productivity - frustration - or depression.
host country nationals
burnout
Employee assistance programs (EAP)
value-added compensation
6. Systems that provide data for Human Resource control and decision making.
behavior observation scales (BOS)
employment-at-will
human resource information system
fixed-interval reinforcement
7. Services provided for workers to deal with problems that interfere with how they do their jobs.
encouraged resignation
Employee assistance programs (EAP)
external locus
Uniform Guidelines on Employee Selection Procedures
8. A flexible benefit plan for the employee - letting them choose the benefits best suited to their personal needs and situation.
cafeteria plans
ethnocentrism
constructive discharge
computerized job analysis
9. Home country nationals that are employees who live and work in a different country than their own.
accountability
affirmative action
vertical career path
expatriates
10. The degree in which an individual believes they have control of their fate.
locus control
process improvement team
constructive discharge
halo effect
11. A personal disorientation when experiencing an unfamiliar way of life.
job description
pay for performance standard
culture shock
ethnocentrism
12. Includes hourly wages - salaries - and bonuses.
stretch goal
cash compensation
ethnorelativism
Americans with Disabilities Act (ADA)
13. A problem in evaluation due to being compared to someone previously evaluated.
authorization card
job specifications
contrast effect
conventional moral development
14. Compensation system that equals American money to foreign money on terms of purchasing power.
social contract ethical decision
factor comparison system
balance sheet approach
360-degree appraisal
15. Belief that things happen due to luck or chance.
EEO-1 Report
job analysis
external locus
employment-at-will
16. Sexual remarks or actions not targeted at a specific individual.
self-appraisal
balance sheet approach
productivity
generalized sexual harassment
17. A career path that is not sequentially interdependent but each of the jobs in the arrangement must be completed before one can advance to the next higher level.
horizontal career path
contrast effect
peer appraisal
conventional moral development
18. How an employee perceives his compensation relative to others within the organization.
Civil Rights Act
Norris-La Guardia Act
pay equity
trait performance appraisal method
19. An organization that is participatory in problem solving - improving - and increasing capabilities.
authoritarian leadership type
learning organization
Pregnancy Discrimination Act
Davis-Bacon Act
20. Documents that contain the main information about hazardous material.
results performance appraisal method
Clayton Act
fixed-ratio reinforcement
Material Safety Data Sheets (MSDS)
21. Group of healthcare providers that guarantee lower healthcare costs to the employer; seen as a higher quality to the employee.
pay grades
Preferred Provider Organization (PPO)
democratic leadership type
balanced scorecard (BSC)
22. Two part-time employees share one full time position.
moral rights ethical decision
Supplemental unemployment benefits (SUBS)
job sharing
similar to me error
23. 1972. Extended Civil Rights Title VII to government workers.
Employee assistance programs (EAP)
hot-stove approach
Equal Employment Opportunity Act
progressive discipline
24. Hands-off approach over all decision-making without any further involvement unless asked to participate.
active listening
laissez-faire leadership type
job sharing
selection
25. A form in which accidents that cause death - illness - or injury in the workplace are recorded.
OSHA form 300
structured interview
Uniformed Services Employment and Reemployment Act
subordinate appraisal
26. Rating based on having certain characteristics.
graphic rating scale
managing workforce diversity
subordinate appraisal
recruiting
27. A written description of the basic tasks - duties - minimum required experience - and responsibilities required of an employee holding a particular job.
orientation
job description
career plateauing
coercive sexual harassment
28. The on-the-job method of development for new employees. May be formal or informal.
consumer price index (CPI)
stress interview
orientation
voluntary reduction
29. 1967. No discrimination based on ages of people over 40. No pressure for older to retire; no terminating only older employees when downsizing;
Age Discrimination in Employment Act
productivity
charismatic leader
partial reinforcement
30. When some of the desired behavior is reinforced. Can be classified into four groups: fixed-interval - fixed-ratio - variable-interval - and variable-ratio.
partial reinforcement
contrast error
halo effect
Davis-Bacon Act
31. Idea that all cultures are inherently equal.
servant leader
ethnorelativism
temporal errors
social contract ethical decision
32. Harassment based on employment decisions; an economic or position consequence for noncompliance.
Material Safety Data Sheets (MSDS)
esteem needs
quid pro quo harassment
Immigration Reform and Control Act
33. Discipline based on corrective measures of increasing degree. Most commonly used. 1. Oral Warning 2. Written Warning 3. Suspension without Pay 4. Discharge
progressive discipline
taskforce team
physiological needs
Equal Pay Act
34. RIF that include some type of severance pay and extension of benefits for a predetermined period of time.
retirement
voluntary reduction
mixed-standard rating scale
distress
35. Involves determining the type and number of individuals needed to get the job done.
job analysis
recruiting
development
leadership
36. The working conditions - pay - company policies - and interpersonal relationships; they help eliminate job satisfaction - but do not motivate the employee according to the two-factor theory.
criminal sexual harassment
hygiene factors
utilitarian ethical decision
Employee assistance programs (EAP)
37. Advancing to the next level in the minimum time required in the current position.
fast tracking
EEO-1 Report
customer appraisal
team appraisal
38. Theory Z people - those that have reached the self-actualization phase.
trancenders
values
authoritarian leadership type
progressive discipline
39. Breeds mistrust in the workplace; fairly excepted practice in private industry.
pay secrecy
Landrum-Griffin Act
wage curve
contrast error
40. The curve in the scattergram that identifies the worth of jobs and wages.
competence based pay
Society for Human Resource Management
wage curve
job specifications
41. The first level of moral development - in which people make decisions based on selfish reasons; concerned only with external rewards or punishments. A characteristic of managers with authoritarian and coercive styles.
trait performance appraisal method
servant leader
restricted policy
preconventional moral development
42. Right for an employer to terminate an employee for no reason and for the employee to resign for the same.
employment-at-will
Age Discrimination in Employment Act
ethnocentrism
trancenders
43. The second level of moral development in which people make decisions that conform to societal expectations. A characteristic of managers who encourage work collaboration.
four-fifths rule
conventional moral development
managing workforce diversity
characteristics model
44. A pay attached to acquiring new knowledge or skills.
skill-based pay
broadbanding
authorization card
managing workforce diversity
45. Binding document with terms or conditions or rules.
labor agreement
variable-ratio reinforcement
inappropriate sexual harassment
trait performance appraisal method
46. Employment at home while communicating with the workplace by phone or fax or modem
progressive discipline
Health Insurance Portability and Accountability Act (HIPAA)
transactional leader
telecommuting
47. Belief that things happen due to their own responsibility.
Medical savings account (MSA)
Occupational Safety and Health Act (OSHA)
internal locus
safety needs
48. An appraisal error involving groups of ratings given to employees.
distributional errors
behavioral performance appraisal method
pay equity
physiological needs
49. Cost of living that measures the average prices of products and services over time.
Age Discrimination in Employment Act
protected classes
inappropriate sexual harassment
consumer price index (CPI)
50. Method of performance measurement based on managers' records of specific examples of the employee acting in ways that are either effective or ineffective.
vertical career path
critical incident method
competence based pay
Equal Employment Opportunity Act