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DSST Human Resource Management

Subjects : dsst, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Test used by courts to assess merits of prima facie case of disparate treatment when lacking evidence - requires plaintiff to show he: 1. belongs to protected group -2. has applied and is qualified - 3. was rejected despite qualifications - and 4. th






2. Pay based on skills and increased job knowledge. Also called skilled based or knowledge based pay.






3. Sexual remarks or actions not targeted at a specific individual.






4. A trait method that requires the rater to describe the employee's performance in a statement.; fairly subjective and reliant on the manager's ability to write effective statements.






5. A decision based on the long-term interests of an individual.






6. Different types of employee complaint resolution procedures.






7. Belief that things happen due to their own responsibility.






8. Accommodation of several cultures.






9. A resignation in which an employee chooses to resign without provocation from the employer.






10. Highest level of Maslow's hierarchy. Includes morality - creativity - spontaneity - problem solving - lack of prejudice - and acceptance of facts.






11. Pay according to the number of units produced.






12. Causes loss of productivity - frustration - or depression.






13. Traditional approach to appraisal - a review by management one level higher.






14. Quantitative approach to job analysis that assumes all parts of the job relate to data - people - and things.






15. Performance appraisal that recognizes team accomplishement instead of individual performance - used by companies with a strong total quality management (TQM) emphasis.






16. The process of screening - interviewing - and hiring individuals.






17. 1972. Extended Civil Rights Title VII to government workers.






18. Highly trained workers that are a group that perform interdependent tasks.






19. 1947. Pro-business act created to counter the pro-labor Wagner Act by banning unfair practices of labor unions. Created the Federal Mediation and Conciliation Service (FMCS) to help resolve grievances.






20. An early retirement incentive in a form of a cash bonus or increased pension.






21. Power based on individual expertise.






22. Rejection of a higher percentage of protected classes for employment; unintentional discrimination.






23. The knowledge - skills - and abilities required for the job.






24. Evaluation based on factor-by-factor of development and comparison. Comparison against key jobs within the organization.






25. Identifies the actions that should or should not be seen on the job - used mainly for developmental feedback..






26. 1963. Amendment to the Fair Labor Standards Act. No discrimination of pay - benefits - or pension based on gender.






27. Method that determines the relative worth of jobs.






28. When twelve months have been worked at an employer with health insurance - a worker can transfer to another employer with no regard to preexisting conditions.






29. Performance appraisal that seeks evaluation from internal and external customers.






30. An intent to resign from a company that is typically expressed in written communication to the employee's manager.






31. A leader that clarifies roles - initiates structure - provides rewards - and is considerate of employees; fair - hardworking - and tolerant; emphasizes job-oriented(not personal) needs.






32. Sexual harassment that uses rewards; potential for criminal prosecution.






33. Services provided for workers to deal with problems that interfere with how they do their jobs.






34. Fourth level of Maslow's hierarchy. Includes self-esteem - confidence - achievement - respect of and by others.






35. Basic individual beliefs about right and wrong.






36. 194-point questionnaire with five-point scale to determine the degree in which tasks are performed.






37. An attempt by the employer to alter the behavior of the employee by persuasion and motivational incentives.






38. The rater checks statements on a list that he believes are characteristic of the employee.






39. An organization that is participatory in problem solving - improving - and increasing capabilities.






40. Act that amended age discrimination in employment to include all employee benefits; also provided terminated employees with time to consider group termination or retirement programs and consult an attorney.






41. The curve in the scattergram that identifies the worth of jobs and wages.






42. A method that evaluates based on: 1. Knowledge 2. Accountability 3. Mental Activity (KAMA)






43. A neutral third party that will make the binding decision between both parties.






44. Not reporting to work.






45. A decision that considers humanity's fundamental rights.






46. Listening to understand without judgment.






47. 1967. No discrimination based on ages of people over 40. No pressure for older to retire; no terminating only older employees when downsizing;






48. RIF that is composed of lay-offs - either across the board or through company reorganization that result in fewer available positions.






49. Includes other employee benefits - such as health insurance - pension contributions - tuition reimbursement - and legal assistance programs.






50. A process to make the job more complex to improve the level of boredom of an oversimplified job.