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Test your basic knowledge |
DSST Human Resource Management
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Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Home country nationals that are employees who live and work in a different country than their own.
behavioral performance appraisal method
computerized job analysis
expatriates
absenteeism
2. 1967. No discrimination based on ages of people over 40. No pressure for older to retire; no terminating only older employees when downsizing;
Davis-Bacon Act
silver handshake
constructive discharge
Age Discrimination in Employment Act
3. Involves determining the type and number of individuals needed to get the job done.
broadbanding
separations
job analysis
hostile environment
4. Host country natives that are employees. Usually is shifted to because it is cheaper - gives a good impression on locals - and no adjustment to culture.
repatriation
point system
job sharing
host country nationals
5. A process to make the job more complex to improve the level of boredom of an oversimplified job.
four-fifths rule
behavior checklist
job enlargement
charge form
6. A method that evaluates based on: 1. Knowledge 2. Accountability 3. Mental Activity (KAMA)
behaviorally anchored rating scale (BARS)
eustress
Hay profile method
core competencies
7. Identifies the actions that should or should not be seen on the job - used mainly for developmental feedback..
development assignments
esteem needs
behavioral performance appraisal method
referent power
8. A pension plan in which the employer contributes percentage of employer pay to an account that earns interest. When the employee leaves - the amount is rolled up into an individual retirement account (IRA).
cash balance pension plan
salary pay
culture shock
manager/supervisor appraisal
9. Group specifically to provide a new product or service.
horizontal career path
equal employment opportunity (EEO) laws
project team
peer appraisal
10. A procedural document designed by the federal government to assist in hiring - promotion - transfer - demotion - dismissal - and referrals.
Uniform Guidelines on Employee Selection Procedures
disparate treatment
critical incident
Employee Retirement Income Security Act (ERISA)
11. Rewards according to random times. Results in moderately high and stable performance.
job analysis
Older Workers Benefit Protection Act (OWBPA)
development assignments
variable-interval reinforcement
12. Rejection of a higher percentage of protected classes for employment; unintentional discrimination.
consumer price index (CPI)
job analysis
adverse impact
fair representation
13. Giving something unpleasant for an undesired behavior.
punishment
absenteeism
cafeteria plans
employee involvement (EI) groups
14. An organization that is participatory in problem solving - improving - and increasing capabilities.
learning organization
utilitarian ethical decision
discipline
Immigration Reform and Control Act
15. Developed in response to a majority dominating the workforce.
affirmative action
error of leniency or strictness
diversity awareness training
OSHA form 300
16. Characterized by an open-line communication between workers and management; values team-input - and facilitates group cooperation without being overly active within the group.
strategic planning
democratic leadership type
human resource information system
development
17. The different conditions upon which someone leaves a company; may be voluntary or involuntary.
silver handshake
Employee assistance programs (EAP)
hostile environment
separations
18. Measure the extent which someone has characteristics. Relatively inexpensive - but high potential for errors - and not useful in allocating rewards or promotions.
trait performance appraisal method
Bona Fide Occupational Qualification (BFOQ)
competence based pay
quality circle
19. Pay based on skills and increased job knowledge. Also called skilled based or knowledge based pay.
disparate treatment
Clayton Act
tell and listen appraisal interview
competence based pay
20. Includes other employee benefits - such as health insurance - pension contributions - tuition reimbursement - and legal assistance programs.
self-directed team
repatriation
transformational leader
non-cash compensation
21. 194-point questionnaire with five-point scale to determine the degree in which tasks are performed.
Norris-La Guardia Act
position analysis questionnaire (PAQ)
negative reinforcement
job simplification
22. Group assigned with improving quality.
360-degree appraisal
Bona Fide Occupational Qualification (BFOQ)
process improvement team
esteem needs
23. Withdrawal of a reward.
legitimate leadership
extinction
burnout
self-directed team
24. 1936. Responsible for prevailing minimum wage in a locality. Regular working hours identified as 8 per day and 40 per week; and time and a half for additional; no employment for convicts and children.
retirement
recruiting
punishment
Walsh-Healy Act
25. Reporting criminal activity to the government.
vesting
whistleblowing
orientation
pay grades
26. Groups of jobs within a class that are paid the same. Used by the federal government.
job analysis
pay grades
authorization card
Railway Labor Act
27. Pay according to the number of units produced.
internal locus
Civil Rights Act
piecework pay
job simplification
28. A succession of linked jobs that prepares a worker for advancement to the next job in the chain.
Worker Adjustment and Restraining Notification (WARN)
career path
recency error
coercive leadership
29. Includes hourly wages - salaries - and bonuses.
cash compensation
equal employment opportunity (EEO) laws
inappropriate sexual harassment
problem solving appraisal interview
30. Different types of employee complaint resolution procedures.
achievement test
alternative resolution procedure (ARD)
self-appraisal
career path
31. An appraisal temporal error in which the appraiser inflates the evaluation because of a mutual connection.
defined contribution plan
similar to me error
Uniformed Services Employment and Reemployment Act
job enlargement
32. 1972. Extended Civil Rights Title VII to government workers.
achievement test
locus control
Equal Employment Opportunity Act
Society for Human Resource Management
33. The rater checks statements on a list that he believes are characteristic of the employee.
transactional leader
behavior checklist
locus control
quid pro quo harassment
34. 1970. A law passed to attempt to reduce workplace injuries and illnesses. It's general area of responsibility are: 1.General Industry 2. Maritime 3. Construction 4. Agriculture
fast tracking
reward leadership
Americans with Disabilities Act (ADA)
Occupational Safety and Health Act (OSHA)
35. Selection of the minority is less than 80 percent of the time - used as a rule of thumb in determining adverse impact.
distress
four-fifths rule
strategic diversity management
Americans with Disabilities Act (ADA)
36. The working conditions - pay - company policies - and interpersonal relationships; they help eliminate job satisfaction - but do not motivate the employee according to the two-factor theory.
safety needs
hygiene factors
Health Insurance Portability and Accountability Act (HIPAA)
Pregnancy Discrimination Act
37. Hands-off approach over all decision-making without any further involvement unless asked to participate.
fixed-ratio reinforcement
project team
laissez-faire leadership type
value-added compensation
38. An appraisal temporal error when the evaluation is based upon the employee's most recent behavior.
recency error
Long-term disability (LTD) insurance
Fair Labor Standards Act (FLSA)
Executive Order 11246
39. Advancing to the next level in the minimum time required in the current position.
repatriation
Equal Pay Act
fast tracking
job evaluation
40. A program that encourages employers to go beyond the minimum requirements outlined by OSHA. It includes three: 1. Star 2. Merit 3. Demonstration
competence based pay
coercive leadership
eustress
voluntary protection program (VPP)
41. Bottom level of Maslow's hierarchy. Includes shelter - food - sleep - breaks - and compensation.
graphic rating scale
physiological needs
job description
moral rights ethical decision
42. The number of days in the work week is shortened and the hours per day are longer.
compressed workweek
Clayton Act
laissez-faire leadership type
Bona Fide Occupational Qualification (BFOQ)
43. Evaluation based on factor-by-factor of development and comparison. Comparison against key jobs within the organization.
vesting
trait performance appraisal method
factor comparison system
pay equity
44. Not reporting to work.
absenteeism
Hay profile method
factor comparison system
resignation
45. Helps manager translate measurement framework from strategic to operational goals.
critical incident
job ranking system
balanced scorecard (BSC)
distributional errors
46. Highest level of Maslow's hierarchy. Includes morality - creativity - spontaneity - problem solving - lack of prejudice - and acceptance of facts.
self-actualization
punishment
safety needs
Employee Retirement Income Security Act (ERISA)
47. Defining the characteristics that the organization feels would be a good fit for the vacancies. To recruit - an organization must conduct job analysis - provide a job description - and give job specification.
recruiting
vesting
resignation
progressive discipline
48. Teaching short-term skills. May be 'on-the-job' or 'off-the-job'.
flextime
position analysis questionnaire (PAQ)
balanced scorecard (BSC)
training
49. Two part-time employees share one full time position.
job sharing
mixed-standard rating scale
piecework pay
values
50. Discipline focused on early correcion of employee misconduct. 1. Conference between employee and supervisor. 2. Second conference when solution did not work 3. Decision-making leave (paid leave)
positive discipline
burnout
EEO-1 Report
broadbanding