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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The oldest and simplest job evaluation that is based on grouping the jobs based on their relative worth to one another; can only be used on a small number of jobs.
position analysis questionnaire (PAQ)
job ranking system
behavioral performance appraisal method
consumer price index (CPI)
2. A procedural document designed by the federal government to assist in hiring - promotion - transfer - demotion - dismissal - and referrals.
Uniform Guidelines on Employee Selection Procedures
Health Insurance Portability and Accountability Act (HIPAA)
Equal Pay Act
orientation
3. Rewards according to a random number of behaviors. Results in very high performance.
error of central tendency
salary pay
value-added compensation
variable-ratio reinforcement
4. A code of moral principles and values that govern organizational behavior.
variable-ratio reinforcement
consumer price index (CPI)
business ethics
internal locus
5. A decision based on the long-term interests of an individual.
eustress
individualistic ethical decision
Uniformed Services Employment and Reemployment Act
union steward
6. A method of moving the employee to different jobs for variety - designed to prevent boredom of repetitive tasks.
diversity awareness training
Consolidated Omnibus Budget Reconciliation Act (COBRA)
job analysis
job rotation
7. A concept Richard Hackman and Greg Oldham formulated after researching job design - focusing on three main parts: core job dimensions - critical psychological states - and employee growth need.
pay secrecy
job classification system
characteristics model
unencouraged resignation
8. The act of returning to the country of origin after an international assignement.
conventional moral development
repatriation
whistleblowing
Material Safety Data Sheets (MSDS)
9. Includes the social environment of the workplace and informal work groups.
union steward
disparate treatment
ethnorelativism
informal factors
10. Groups of jobs within a class that are paid the same. Used by the federal government.
reward leadership
fast tracking
strategic diversity management
pay grades
11. Groups of employees who meet to resolve problems and improve the organization.
hourly pay
tell and sell appraisal interview
employee involvement (EI) groups
positive discipline
12. Listening to understand without judgment.
peer appraisal
flextime
active listening
equal employment opportunity (EEO) laws
13. An employer-created fund for laid off employees to draw from on top of unemployment benefits.
burnout
recruiting
graphic rating scale
Supplemental unemployment benefits (SUBS)
14. 1932. Labor legislation that outlawed 'yellow dog' contracts and forbade federal courts from issuing injunctions to restrain strikes - boycotts - and peaceful picketing.
Health Maintenance Organization (HMO)
Norris-La Guardia Act
utilitarian ethical decision
expatriates
15. A pension plan in which amount of benefits are based on how much is in their account at time of retirement.
balance sheet approach
distress
defined contribution plan
quality circle
16. Cost of living that measures the average prices of products and services over time.
Consolidated Omnibus Budget Reconciliation Act (COBRA)
consumer price index (CPI)
criminal sexual harassment
variable-interval reinforcement
17. An extremely hard goal - but not impossible to reach.
stretch goal
internal selection
selection
broadbanding
18. Includes other employee benefits - such as health insurance - pension contributions - tuition reimbursement - and legal assistance programs.
critical incident
recruiting
job evaluation
non-cash compensation
19. 1935. Referred to as the Magna Carta of Labor. Guarantees the right to form labor movements.
position analysis questionnaire (PAQ)
Wagner Act (National Labor Relations Act)
partial reinforcement
value-added compensation
20. Characterized by an open-line communication between workers and management; values team-input - and facilitates group cooperation without being overly active within the group.
democratic leadership type
pay equity
contrast effect
telecommuting
21. Accommodation of several cultures.
results performance appraisal method
third-country nationals
pluralism
continuous reinforcement
22. Group assigned with improving quality.
fast tracking
process improvement team
locus control
pay for performance standard
23. Belief that things happen due to luck or chance.
charge form
broadbanding
external locus
Wagner Act (National Labor Relations Act)
24. Host country natives that are employees. Usually is shifted to because it is cheaper - gives a good impression on locals - and no adjustment to culture.
broadbanding
silver handshake
hygiene factors
host country nationals
25. Encourages teamwork and knowledge transfer among employees.
variable-interval reinforcement
progressive discipline
development assignments
ego strength
26. A report companies with 100 or more employees must fill out annually to determine workforce composition.
reductions-in-force (RIF)
distributional errors
positive discipline
EEO-1 Report
27. Act that provides individuals and dependents who may lose medical coverage with opportunity to pay to continue coverage.
succession planning
Consolidated Omnibus Budget Reconciliation Act (COBRA)
Equal Pay Act
project team
28. The knowledge - skills - and abilities required for the job.
job specifications
eustress
skill-based pay
orientation
29. An organization that has generated a list of recommendation for executing an effective diversity initiative.
job analysis
Society for Human Resource Management
OSHA form 300
safety needs
30. Measures what a person is capable of learning.
postconventional moral development
job sharing
tell and listen appraisal interview
aptitude tests
31. Group specifically to provide a new product or service.
reductions-in-force (RIF)
quid pro quo harassment
project team
informal factors
32. Second level of Maslow's hierarchy. Includes security of body - employment - resources - morality - family - health - and posterity.
equal employment opportunity (EEO) laws
Health Insurance Portability and Accountability Act (HIPAA)
safety needs
legitimate leadership
33. Helps manager translate measurement framework from strategic to operational goals.
retirement
hot-stove approach
active listening
balanced scorecard (BSC)
34. Performance appraisal done by fellow employees - usually combined by the manager into a single profile for use. May be the most accurate - but not used due to popularity copntests.
peer appraisal
eustress
consumer price index (CPI)
strategic planning
35. Job evaluation based on classification of jobs in groups of predetermined wage grades. This is what the federal government uses.
cafeteria plans
behaviorally anchored rating scale (BARS)
job classification system
whistleblowing
36. Evidence suggesting selection precludes members from protected classes.
virtual team
Wagner Act (National Labor Relations Act)
justice ethical decision
restricted policy
37. An appraisal distributional error where the appraiser gives their employees unusually high or low marks.
Hay profile method
error of leniency or strictness
tell and listen appraisal interview
ethnocentrism
38. Sexual harassment that uses rewards; potential for criminal prosecution.
self-appraisal
solicitation sexual harassment
stress interview
development
39. Includes hourly wages - salaries - and bonuses.
Employee assistance programs (EAP)
retirement
Health Maintenance Organization (HMO)
cash compensation
40. A leader that has an ability to motivate employees to go beyond expectations; less predictable than transactional and embrace new ideas. Charismatic leaders are visionaries; they try to get others to see a better future and their participation in it.
Health Insurance Portability and Accountability Act (HIPAA)
charismatic leader
accountability
position analysis questionnaire (PAQ)
41. The number of days in the work week is shortened and the hours per day are longer.
trait performance appraisal method
compressed workweek
core competencies
Employee Retirement Income Security Act (ERISA)
42. Basic individual beliefs about right and wrong.
job enlargement
stress interview
self-actualization
values
43. An organization that is participatory in problem solving - improving - and increasing capabilities.
utilitarian ethical decision
learning organization
quality circle
individualistic ethical decision
44. Rating based on comparison than a standard.
fast tracking
self-directed team
mixed-standard rating scale
productivity
45. A leader who works to fulfill subordinates' needs and goals as well as to achieve the organization's larger mission; the needs of others are placed above the leader's own needs.
criminal sexual harassment
graphic rating scale
servant leader
wage curve
46. Rates performance of employee achievement of goals set by manager and the employee.
servant leader
management by objectives (MBO)
inappropriate sexual harassment
partial reinforcement
47. Services provided for workers to deal with problems that interfere with how they do their jobs.
active listening
error of central tendency
Employee assistance programs (EAP)
ego strength
48. The rater checks statements on a list that he believes are characteristic of the employee.
job rotation
behavior checklist
postconventional moral development
affirmative action
49. Home country nationals that are employees who live and work in a different country than their own.
continuous reinforcement
expatriates
Uniformed Services Employment and Reemployment Act
stress interview
50. Federal agencies and government contractors must comply with anti discrimination practices. Created the Office of Federal Contract Compliance Programs (OFCCP) to enforce this.
fair representation
progressive discipline
Executive Order 11246
social needs