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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A pension plan in which both employer and employee fund pensions.
social needs
hourly pay
contributory pension plan
job description
2. Highly trained workers that are a group that perform interdependent tasks.
charismatic leader
self-directed team
wage curve
fair representation
3. The rater checks statements on a list that he believes are characteristic of the employee.
behavior checklist
360-degree appraisal
workforce diversity
culture shock
4. A code of moral principles and values that govern organizational behavior.
diversity awareness training
business ethics
OSHA form 300
job specifications
5. Reporting criminal activity to the government.
expatriates
behavioral performance appraisal method
whistleblowing
Hay profile method
6. A pension plan in which the amount is specific.
defined benefit plan
hot-stove approach
internal selection
balance sheet approach
7. An appraisal temporal error when the employee is compared to someone previously rated and not independently.
coercive sexual harassment
separations
competence based pay
contrast error
8. A decision that considers humanity's fundamental rights.
management by objectives (MBO)
variable-interval reinforcement
moral rights ethical decision
contrast effect
9. Rates performance of employee achievement of goals set by manager and the employee.
social needs
management by objectives (MBO)
orientation
recency error
10. A group of 6-12 that meet regularly to discuss organizational issues.
quality circle
labor agreement
reward leadership
career plateauing
11. An intent to resign from a company that is typically expressed in written communication to the employee's manager.
resignation
repatriation
Uniform Guidelines on Employee Selection Procedures
diversity awareness training
12. The ability to influence people to achieve goals for the organization.
self-appraisal
esteem needs
self-actualization
leadership
13. An attempt by the employer to alter the behavior of the employee by persuasion and motivational incentives.
third-country nationals
pay secrecy
tell and sell appraisal interview
career plateauing
14. Different types of employee complaint resolution procedures.
safety needs
leadership
job ranking system
alternative resolution procedure (ARD)
15. When some of the desired behavior is reinforced. Can be classified into four groups: fixed-interval - fixed-ratio - variable-interval - and variable-ratio.
continuous reinforcement
noncontributory pension plan
learning organization
partial reinforcement
16. Discipline focused on early correcion of employee misconduct. 1. Conference between employee and supervisor. 2. Second conference when solution did not work 3. Decision-making leave (paid leave)
coercive sexual harassment
pay grades
Pregnancy Discrimination Act
positive discipline
17. 1931. Required federal contracts for construction to specify minimum wage for workers.
essay
Davis-Bacon Act
human resource planning
encouraged resignation
18. An appraisal error based on biases of how the information is selected - evaluated - or organized.
Landrum-Griffin Act
stretch goal
Americans with Disabilities Act (ADA)
temporal errors
19. Bottom level of Maslow's hierarchy. Includes shelter - food - sleep - breaks - and compensation.
physiological needs
leadership
achievement test
critical incident method
20. A problem in appraisal in which an employee is given the same grade on all dimensions based on a few attributes.
factor comparison system
cash compensation
Material Safety Data Sheets (MSDS)
halo effect
21. Evaluating self - considering one's own strengths and weaknesses. Best used for developmental purposes.
self-appraisal
utilitarian ethical decision
leadership
encouraged resignation
22. A flexible benefit plan for the employee - letting them choose the benefits best suited to their personal needs and situation.
Preferred Provider Organization (PPO)
cafeteria plans
Uniform Guidelines on Employee Selection Procedures
hostile environment
23. Rewards according to a specific time interval. Results in average and irregular performance.
structured interview
job ranking system
contrast error
fixed-interval reinforcement
24. Pay by the hour.
hourly pay
behavior checklist
distributional errors
internal locus
25. Training designed to make people recognize and address their own prejudices.
coercive leadership
diversity awareness training
utilitarian ethical decision
eustress
26. An interview that may have no format at all or have open ended questions - but makes it difficult to compare candidates.
error of central tendency
strategic diversity management
orientation
unstructured interview
27. Focus on the employee's achievements; less subjective - acceptable for employees and supervisors - link individual performance with organizational goals - encourage goal setting - and are good for reward and promotion decisions. However - time consum
results performance appraisal method
Norris-La Guardia Act
vesting
Worker Adjustment and Restraining Notification (WARN)
28. A use of motivators to increase satisfaction.
job rotation
critical incident
separations
job enrichment
29. 1990. Employers cannot discriminate against people with physical or mental capabilities - and must make reasonable accommodations for people with disabilities or religious preferences.
non-cash compensation
strategic planning
Americans with Disabilities Act (ADA)
job classification system
30. The working conditions - pay - company policies - and interpersonal relationships; they help eliminate job satisfaction - but do not motivate the employee according to the two-factor theory.
Equal Pay Act
reward leadership
internal selection
hygiene factors
31. Laws that prevent discrimination in the workplace.
charge form
tell and sell appraisal interview
equal employment opportunity (EEO) laws
functional job analysis (FJA)
32. A decision based on total impartiality.
justice ethical decision
utilitarian ethical decision
accountability
separations
33. An appraisal error involving groups of ratings given to employees.
training
distributional errors
self-directed team
equal employment opportunity (EEO) laws
34. Two part-time employees share one full time position.
fixed-interval reinforcement
succession planning
360-degree appraisal
job sharing
35. Hands-off approach over all decision-making without any further involvement unless asked to participate.
laissez-faire leadership type
expatriates
McDonnell Douglas Test
job enlargement
36. An employer-created fund for laid off employees to draw from on top of unemployment benefits.
Supplemental unemployment benefits (SUBS)
core competencies
job simplification
Fair Labor Standards Act (FLSA)
37. Right for an employer to terminate an employee for no reason and for the employee to resign for the same.
coercive sexual harassment
charge form
employment-at-will
individualistic ethical decision
38. Highest level of Maslow's hierarchy. Includes morality - creativity - spontaneity - problem solving - lack of prejudice - and acceptance of facts.
point system
self-actualization
Equal Pay Act
piecework pay
39. Improvement of job efficiency by simplifying it.
job simplification
transformational leader
critical incident method
Civil Rights Act
40. Insurance that pays for nursing homes and medical-related costs to old age and illness.
ethnocentrism
Clayton Act
orientation
Long-term disability (LTD) insurance
41. Giving something unpleasant for an undesired behavior.
pay equity
ego strength
four-fifths rule
punishment
42. Accommodation of several cultures.
mixed-standard rating scale
pay secrecy
pluralism
computerized job analysis
43. Reward given for desired behavior.
charismatic leader
computerized job analysis
positive reinforcement
wage curve
44. Power derived from the degree in which one is admired and people want to emulate them.
encouraged resignation
referent power
positive reinforcement
customer appraisal
45. Measures what a person is capable of learning.
team appraisal
disparate treatment
aptitude tests
functional job analysis (FJA)
46. 1972. Extended Civil Rights Title VII to government workers.
social contract ethical decision
Equal Employment Opportunity Act
core competencies
constructive discharge
47. Voluntary or involuntary reductions in labor.
reductions-in-force (RIF)
internal selection
job rotation
Fair Labor Standards Act (FLSA)
48. Act that amended age discrimination in employment to include all employee benefits; also provided terminated employees with time to consider group termination or retirement programs and consult an attorney.
Older Workers Benefit Protection Act (OWBPA)
error of leniency or strictness
similar to me error
behavior checklist
49. Method of performance measurement based on managers' records of specific examples of the employee acting in ways that are either effective or ineffective.
critical incident method
job ranking system
job simplification
job enrichment
50. The combination of various appraisal systems to give the manager and employee the best view into the performance.
hygiene factors
critical incident
contrast error
360-degree appraisal