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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A group of people that rely primarily or exclusively on electronic forms of communication to work together in accomplishing goals.
career path
virtual team
position analysis questionnaire (PAQ)
succession planning
2. Official discrimination complaint to Equal Employment Opportunity Commission (EEOC) - filled by employee.
charge form
temporal errors
Age Discrimination in Employment Act
values
3. Defining the characteristics that the organization feels would be a good fit for the vacancies. To recruit - an organization must conduct job analysis - provide a job description - and give job specification.
pay for performance standard
accountability
development
recruiting
4. Pay according to the number of units produced.
union steward
piecework pay
OSHA form 300
Executive Order 11246
5. Advancing to the next level in the minimum time required in the current position.
utilitarian ethical decision
training
fast tracking
skill-based pay
6. Rating based on having certain characteristics.
graphic rating scale
alternative resolution procedure (ARD)
fast tracking
variable-ratio reinforcement
7. A code of moral principles and values that govern organizational behavior.
telecommuting
business ethics
job sharing
voluntary protection program (VPP)
8. Employment at home while communicating with the workplace by phone or fax or modem
Walsh-Healy Act
forced-choice
partial reinforcement
telecommuting
9. The act of returning to the country of origin after an international assignement.
solicitation sexual harassment
repatriation
Family and Medical Leave Act (FMLA)
cash compensation
10. Power based on individual expertise.
expert power
virtual team
extinction
individualistic ethical decision
11. Guarantee of benefits - especially in pension plans.
job enlargement
vesting
affirmative action
temporal errors
12. An appraisal temporal error when the employee is compared to someone previously rated and not independently.
expatriates
strategic planning
contrast error
voluntary reduction
13. Groups of employees who meet to resolve problems and improve the organization.
employee involvement (EI) groups
progressive discipline
coercive leadership
compressed workweek
14. RIF that include some type of severance pay and extension of benefits for a predetermined period of time.
voluntary reduction
job simplification
self-actualization
eustress
15. Leadership based on the control that management has over rewarding subordinates.
recruiting
reward leadership
results performance appraisal method
laissez-faire leadership type
16. Involves determining the type and number of individuals needed to get the job done.
partial reinforcement
manager/supervisor appraisal
job analysis
job classification system
17. Harmful stress that accompanies a feeling of insecurity.
distress
Landrum-Griffin Act
diversity awareness training
recruiting
18. An appraisal error based on biases of how the information is selected - evaluated - or organized.
esteem needs
temporal errors
consumer price index (CPI)
telecommuting
19. Statement authorizing union to act as their representative.
human resource planning
Material Safety Data Sheets (MSDS)
error of central tendency
authorization card
20. 1994. Jobs are protected for those that go on short military service.
Uniformed Services Employment and Reemployment Act
restricted policy
development assignments
job sharing
21. Groups of jobs within a class that are paid the same. Used by the federal government.
cash compensation
locus control
pay grades
moral rights ethical decision
22. Organization of healthcare professionals that provide services on a prepaid basis; seen as lower quality to the employee.
positive discipline
resignation
Health Maintenance Organization (HMO)
contrast error
23. An appraisal distributional error where the appraiser gives their employees unusually high or low marks.
position analysis questionnaire (PAQ)
distributional errors
error of leniency or strictness
Davis-Bacon Act
24. How an employee perceives his compensation relative to others within the organization.
positive reinforcement
achievement test
pay equity
job description
25. Rating based on comparison than a standard.
labor agreement
McDonnell Douglas Test
mixed-standard rating scale
Railway Labor Act
26. Highest level of Maslow's hierarchy. Includes morality - creativity - spontaneity - problem solving - lack of prejudice - and acceptance of facts.
skill-based pay
employee involvement (EI) groups
self-actualization
critical incident method
27. The curve in the scattergram that identifies the worth of jobs and wages.
wage curve
social needs
separations
discipline
28. Measure the extent which someone has characteristics. Relatively inexpensive - but high potential for errors - and not useful in allocating rewards or promotions.
trait performance appraisal method
negative reinforcement
problem solving appraisal interview
variable-interval reinforcement
29. Understanding the duties of the job.
job analysis
servant leader
voluntary reduction
charge form
30. Various software programs that write job description and specifications based on job analysis.
affirmative action
essay
computerized job analysis
Fair Labor Standards Act (FLSA)
31. Removal of something unpleasant for desire behavior.
union steward
hostile environment
negative reinforcement
Age Discrimination in Employment Act
32. A communication of strong and weak points of the employee's performance - and then in which the employee responds with his feelings about the appraisal.
consumer price index (CPI)
Immigration Reform and Control Act
tell and listen appraisal interview
pay grades
33. A career path that is not sequentially interdependent but each of the jobs in the arrangement must be completed before one can advance to the next higher level.
employment-at-will
conventional moral development
horizontal career path
halo effect
34. Minorities in the workplace.
protected classes
ego strength
job ranking system
conventional moral development
35. Belief that one culture is superior to another.
Wagner Act (National Labor Relations Act)
graphic rating scale
ethnocentrism
external locus
36. A concept Richard Hackman and Greg Oldham formulated after researching job design - focusing on three main parts: core job dimensions - critical psychological states - and employee growth need.
essay
encouraged resignation
values
characteristics model
37. The ability to influence people to achieve goals for the organization.
critical incident
leadership
Supplemental unemployment benefits (SUBS)
employee involvement (EI) groups
38. A form in which accidents that cause death - illness - or injury in the workplace are recorded.
variable-interval reinforcement
EEO-1 Report
OSHA form 300
involuntary reduction
39. Test used by courts to assess merits of prima facie case of disparate treatment when lacking evidence - requires plaintiff to show he: 1. belongs to protected group -2. has applied and is qualified - 3. was rejected despite qualifications - and 4. th
postconventional moral development
recency error
compressed workweek
McDonnell Douglas Test
40. 1964 - amended in 1972 - 1991 - and 1994. Broadest and most significant law affecting employment opportunity rights.
voluntary reduction
Walsh-Healy Act
Immigration Reform and Control Act
Civil Rights Act
41. An extremely hard goal - but not impossible to reach.
preconventional moral development
broadbanding
skill-based pay
stretch goal
42. 1972. Extended Civil Rights Title VII to government workers.
Equal Employment Opportunity Act
equal employment opportunity (EEO) laws
burnout
horizontal career path
43. A medical insurance plan that the employer contributes to meet the needs of the individual's medical needs.
non-cash compensation
positive reinforcement
strategic planning
Medical savings account (MSA)
44. Compensation useful in advancing organizational goals.
value-added compensation
management by objectives (MBO)
social contract ethical decision
structured interview
45. Pay is the same each pay period regardless of hours worked.
third-country nationals
salary pay
constructive discharge
balanced scorecard (BSC)
46. A group with mix of specialists that are assigned rather than voluntary membership.
referent power
cross-functional team
critical incident
Family and Medical Leave Act (FMLA)
47. Cost of living that measures the average prices of products and services over time.
training
consumer price index (CPI)
balanced scorecard (BSC)
learning organization
48. An interview based on a set group of questions so to be compared answers across all candidates. Questions are asked based on job knowledge - job simulation - situational - and work willingness.
esteem needs
structured interview
halo effect
discipline
49. A leader who motivates people to transcend their personal interests for the good of the group; characterized by the ability to bring innovation.
union steward
esteem needs
individualistic ethical decision
transformational leader
50. A decision based on the principle that the behavior that causes the greatest good for the most is ethical.
utilitarian ethical decision
external locus
arbitrator
contributory pension plan