Test your basic knowledge |

DSST Human Resource Management

Subjects : dsst, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Basic individual beliefs about right and wrong.






2. A career path that is not sequentially interdependent but each of the jobs in the arrangement must be completed before one can advance to the next higher level.






3. Leadership based on the control that management has over punishing subordinates.






4. 1947. Pro-business act created to counter the pro-labor Wagner Act by banning unfair practices of labor unions. Created the Federal Mediation and Conciliation Service (FMCS) to help resolve grievances.






5. Voluntary or involuntary reductions in labor.






6. 1964 - amended in 1972 - 1991 - and 1994. Broadest and most significant law affecting employment opportunity rights.






7. An interview based on a set group of questions so to be compared answers across all candidates. Questions are asked based on job knowledge - job simulation - situational - and work willingness.






8. Services provided for workers to deal with problems that interfere with how they do their jobs.






9. Statement authorizing union to act as their representative.






10. Team formed to solve a major organizational issue.






11. Unpaid union official that represents the employees when dealing with management.






12. Evaluation based on factor-by-factor of development and comparison. Comparison against key jobs within the organization.






13. Employment at home while communicating with the workplace by phone or fax or modem






14. A personal disorientation when experiencing an unfamiliar way of life.






15. 1932. Labor legislation that outlawed 'yellow dog' contracts and forbade federal courts from issuing injunctions to restrain strikes - boycotts - and peaceful picketing.






16. Group of healthcare providers that guarantee lower healthcare costs to the employer; seen as a higher quality to the employee.






17. Includes the social environment of the workplace and informal work groups.






18. Discipline focused on early correcion of employee misconduct. 1. Conference between employee and supervisor. 2. Second conference when solution did not work 3. Decision-making leave (paid leave)






19. The second level of moral development in which people make decisions that conform to societal expectations. A characteristic of managers who encourage work collaboration.






20. Payment rates above the pay range.






21. A leader that clarifies roles - initiates structure - provides rewards - and is considerate of employees; fair - hardworking - and tolerant; emphasizes job-oriented(not personal) needs.






22. Selection of the minority is less than 80 percent of the time - used as a rule of thumb in determining adverse impact.






23. A neutral third party that will make the binding decision between both parties.






24. The combination of various appraisal systems to give the manager and employee the best view into the performance.






25. Compensation tied to a reward for effort and performance.






26. When some of the desired behavior is reinforced. Can be classified into four groups: fixed-interval - fixed-ratio - variable-interval - and variable-ratio.






27. Identifies the actions that should or should not be seen on the job - used mainly for developmental feedback..






28. A behavioral method that notes an unusual event that identifies superior or inferior performance by the employee.






29. Right for an employer to terminate an employee for no reason and for the employee to resign for the same.






30. Rates performance of employee achievement of goals set by manager and the employee.






31. A method of moving the employee to different jobs for variety - designed to prevent boredom of repetitive tasks.






32. A leader who works to fulfill subordinates' needs and goals as well as to achieve the organization's larger mission; the needs of others are placed above the leader's own needs.






33. The oldest and simplest job evaluation that is based on grouping the jobs based on their relative worth to one another; can only be used on a small number of jobs.






34. A flexible benefit plan for the employee - letting them choose the benefits best suited to their personal needs and situation.






35. Fourth level of Maslow's hierarchy. Includes self-esteem - confidence - achievement - respect of and by others.






36. Bottom level of Maslow's hierarchy. Includes shelter - food - sleep - breaks - and compensation.






37. An interview that may have no format at all or have open ended questions - but makes it difficult to compare candidates.






38. Characterized by an open-line communication between workers and management; values team-input - and facilitates group cooperation without being overly active within the group.






39. Characterized by dictatorship that dismisses input from team members; decides the term of tasks and who will perform the work to be done.






40. Advancing to the next level in the minimum time required in the current position.






41. Withdrawal of a reward.






42. 1959. Specially tailored to make labor officials responsible for the union's financial affairs - to prevent bully-boy tactics - ensure democratic voting practices within unions - outlaw secondary boycotts - and restrict picketing. Also called Labor-M






43. Reporting criminal activity to the government.






44. An appraisal temporal error in which the appraiser inflates the evaluation because of a mutual connection.






45. A use of motivators to increase satisfaction.






46. A resignation suggested by the employer to the employee.






47. A medical insurance plan that the employer contributes to meet the needs of the individual's medical needs.






48. Includes other employee benefits - such as health insurance - pension contributions - tuition reimbursement - and legal assistance programs.






49. Binding document with terms or conditions or rules.






50. 1. Treatment that punishes 2. Orderly behavior in an organization 3. Training that corrects undesirable behavior and develops self control