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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Performance appraisal that recognizes team accomplishement instead of individual performance - used by companies with a strong total quality management (TQM) emphasis.
achievement test
pluralism
team appraisal
restricted policy
2. A leader who works to fulfill subordinates' needs and goals as well as to achieve the organization's larger mission; the needs of others are placed above the leader's own needs.
charismatic leader
servant leader
punishment
preconventional moral development
3. Evaluation based on factor-by-factor of development and comparison. Comparison against key jobs within the organization.
unencouraged resignation
legitimate leadership
factor comparison system
hourly pay
4. Harmful stress that accompanies a feeling of insecurity.
Executive Order 11246
cross-functional team
distress
expert power
5. Belief that one culture is superior to another.
job ranking system
ethnocentrism
skill-based pay
error of leniency or strictness
6. Flexible working hours that allow workers to choose start and end times.
flextime
behavior checklist
coercive sexual harassment
reward leadership
7. A problem in appraisal in which an employee is given the same grade on all dimensions based on a few attributes.
halo effect
utilitarian ethical decision
Occupational Safety and Health Act (OSHA)
achievement test
8. The combination of various appraisal systems to give the manager and employee the best view into the performance.
horizontal career path
360-degree appraisal
development
generalized sexual harassment
9. An interview that may have no format at all or have open ended questions - but makes it difficult to compare candidates.
unstructured interview
contrast error
restricted policy
error of leniency or strictness
10. Listening to understand without judgment.
alternative resolution procedure (ARD)
factor comparison system
recruiting
active listening
11. Rewards according to random times. Results in moderately high and stable performance.
human resource information system
referent power
external locus
variable-interval reinforcement
12. Discipline based on corrective measures of increasing degree. Most commonly used. 1. Oral Warning 2. Written Warning 3. Suspension without Pay 4. Discharge
Medical savings account (MSA)
Pregnancy Discrimination Act
noncontributory pension plan
progressive discipline
13. Helps manager translate measurement framework from strategic to operational goals.
workforce diversity
Health Insurance Portability and Accountability Act (HIPAA)
balanced scorecard (BSC)
pay secrecy
14. Organization of healthcare professionals that provide services on a prepaid basis; seen as lower quality to the employee.
Health Maintenance Organization (HMO)
Walsh-Healy Act
EEO-1 Report
forced-choice
15. Involves determining the type and number of individuals needed to get the job done.
subordinate appraisal
job analysis
external locus
positive discipline
16. A leader that clarifies roles - initiates structure - provides rewards - and is considerate of employees; fair - hardworking - and tolerant; emphasizes job-oriented(not personal) needs.
Railway Labor Act
transactional leader
Material Safety Data Sheets (MSDS)
restricted policy
17. An organization that has generated a list of recommendation for executing an effective diversity initiative.
Society for Human Resource Management
equal employment opportunity (EEO) laws
customer appraisal
tell and sell appraisal interview
18. A career path that is not sequentially interdependent but each of the jobs in the arrangement must be completed before one can advance to the next higher level.
safety needs
horizontal career path
aptitude tests
locus control
19. How an employee perceives his compensation relative to others within the organization.
tell and sell appraisal interview
pay equity
coercive sexual harassment
pluralism
20. Reward given for desired behavior.
graphic rating scale
positive reinforcement
piecework pay
vesting
21. Quantitative approach to job analysis that assumes all parts of the job relate to data - people - and things.
human resource planning
aptitude tests
functional job analysis (FJA)
similar to me error
22. The first level of moral development - in which people make decisions based on selfish reasons; concerned only with external rewards or punishments. A characteristic of managers with authoritarian and coercive styles.
preconventional moral development
job description
structured interview
self-appraisal
23. Advancing to the next level in the minimum time required in the current position.
fast tracking
alternative resolution procedure (ARD)
halo effect
Equal Pay Act
24. Rewards after a specific number of desired behaviors. Results in high or stable performance.
reductions-in-force (RIF)
computerized job analysis
fixed-ratio reinforcement
Age Discrimination in Employment Act
25. The oldest and simplest job evaluation that is based on grouping the jobs based on their relative worth to one another; can only be used on a small number of jobs.
job ranking system
flextime
problem solving appraisal interview
accountability
26. Federal agencies and government contractors must comply with anti discrimination practices. Created the Office of Federal Contract Compliance Programs (OFCCP) to enforce this.
Executive Order 11246
job analysis
continuous reinforcement
Equal Pay Act
27. Group of healthcare providers that guarantee lower healthcare costs to the employer; seen as a higher quality to the employee.
Bona Fide Occupational Qualification (BFOQ)
self-appraisal
solicitation sexual harassment
Preferred Provider Organization (PPO)
28. The number of days in the work week is shortened and the hours per day are longer.
Society for Human Resource Management
solicitation sexual harassment
Civil Rights Act
compressed workweek
29. Teaching long-term skills.
development
laissez-faire leadership type
ethnorelativism
cash compensation
30. Threat of power in order to convince someone to engage in sexual activity.
cafeteria plans
transformational leader
coercive sexual harassment
arbitrator
31. An appraisal temporal error when the employee is compared to someone previously rated and not independently.
distress
alternative resolution procedure (ARD)
Walsh-Healy Act
contrast error
32. An situation in which an employer makes work life so difficult for the employee that they have no choice but to resign.
social contract ethical decision
repatriation
balanced scorecard (BSC)
constructive discharge
33. Highest level of sexual harassment and would result in a punishable act under the law.
conventional moral development
Civil Rights Act
Equal Employment Opportunity Act
criminal sexual harassment
34. Not reporting to work.
absenteeism
contrast error
culture shock
structured interview
35. A pension plan in which only the employer funds pensions.
external locus
pay grades
noncontributory pension plan
Uniform Guidelines on Employee Selection Procedures
36. Rewards according to a specific time interval. Results in average and irregular performance.
fixed-interval reinforcement
internal selection
constructive discharge
preconventional moral development
37. A code of moral principles and values that govern organizational behavior.
host country nationals
team appraisal
business ethics
preconventional moral development
38. Characterized by dictatorship that dismisses input from team members; decides the term of tasks and who will perform the work to be done.
development
utilitarian ethical decision
authoritarian leadership type
competence based pay
39. Sexual harassment that uses rewards; potential for criminal prosecution.
Occupational Safety and Health Act (OSHA)
justice ethical decision
utilitarian ethical decision
solicitation sexual harassment
40. Home country nationals that are employees who live and work in a different country than their own.
expatriates
self-actualization
reward leadership
employee involvement (EI) groups
41. Compensation system that equals American money to foreign money on terms of purchasing power.
balance sheet approach
piecework pay
voluntary protection program (VPP)
locus control
42. A trait method that requires the rater to describe the employee's performance in a statement.; fairly subjective and reliant on the manager's ability to write effective statements.
diversity awareness training
essay
Family and Medical Leave Act (FMLA)
computerized job analysis
43. Group assigned with improving quality.
generalized sexual harassment
coercive leadership
selection
process improvement team
44. Statement authorizing union to act as their representative.
Hay profile method
authorization card
diversity awareness training
ethnorelativism
45. An uncomfortable environment that interferes with job performance.
red circle rates
burnout
cash compensation
hostile environment
46. A decision based on the long-term interests of an individual.
human resource planning
individualistic ethical decision
EEO-1 Report
computerized job analysis
47. Sexual remarks or actions not targeted at a specific individual.
generalized sexual harassment
negative reinforcement
Age Discrimination in Employment Act
fixed-ratio reinforcement
48. When some of the desired behavior is reinforced. Can be classified into four groups: fixed-interval - fixed-ratio - variable-interval - and variable-ratio.
Equal Employment Opportunity Act
partial reinforcement
Older Workers Benefit Protection Act (OWBPA)
error of central tendency
49. Traditional approach to appraisal - a review by management one level higher.
cash balance pension plan
alternative resolution procedure (ARD)
manager/supervisor appraisal
career path
50. Accommodation of several cultures.
coercive leadership
informal factors
pluralism
punishment