SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Performance appraisal that seeks evaluation from internal and external customers.
customer appraisal
recruiting
Long-term disability (LTD) insurance
job analysis
2. A resignation in which an employee chooses to resign without provocation from the employer.
unencouraged resignation
tell and sell appraisal interview
strategic diversity management
partial reinforcement
3. Pay by the hour.
selection
pay for performance standard
workforce diversity
hourly pay
4. An attempt by the employer to alter the behavior of the employee by persuasion and motivational incentives.
balanced scorecard (BSC)
tell and sell appraisal interview
piecework pay
Fair Labor Standards Act (FLSA)
5. Improvement of job efficiency by simplifying it.
repatriation
learning organization
job simplification
achievement test
6. A problem in appraisal in which an employee is given the same grade on all dimensions based on a few attributes.
halo effect
learning organization
360-degree appraisal
cash compensation
7. A procedural document designed by the federal government to assist in hiring - promotion - transfer - demotion - dismissal - and referrals.
quality circle
essay
Preferred Provider Organization (PPO)
Uniform Guidelines on Employee Selection Procedures
8. Law that affects employers with one hundred or more employees and requires the employer to give advance notice of at least sixty days when a plant closing or mass layoff is planned.
wage and salary survey
job analysis
voluntary protection program (VPP)
Worker Adjustment and Restraining Notification (WARN)
9. Binding document with terms or conditions or rules.
subordinate appraisal
labor agreement
Uniformed Services Employment and Reemployment Act
error of central tendency
10. Training designed to make people recognize and address their own prejudices.
ethnorelativism
diversity awareness training
piecework pay
job enlargement
11. Teaching short-term skills. May be 'on-the-job' or 'off-the-job'.
democratic leadership type
training
justice ethical decision
variable-interval reinforcement
12. An integrated knowledge within an organization that sets it out from the competition.
distress
contrast effect
core competencies
job rotation
13. Compensation useful in advancing organizational goals.
recency error
transformational leader
Health Maintenance Organization (HMO)
value-added compensation
14. A step beyond tell and sell; stimulation of growth of the employee by discussing problems - needs - innovations - satisfactions - and dissatisfactions since last appraisal.
Employee assistance programs (EAP)
problem solving appraisal interview
pay equity
computerized job analysis
15. A pay attached to acquiring new knowledge or skills.
subordinate appraisal
career path
skill-based pay
cafeteria plans
16. Threat of power in order to convince someone to engage in sexual activity.
orientation
coercive sexual harassment
career path
expatriates
17. Measures the frequency of observed behavior.
development
strategic planning
recruiting
behavior observation scales (BOS)
18. Right for an employer to terminate an employee for no reason and for the employee to resign for the same.
Davis-Bacon Act
values
training
employment-at-will
19. A report companies with 100 or more employees must fill out annually to determine workforce composition.
eustress
Equal Employment Opportunity Act
EEO-1 Report
authoritarian leadership type
20. The act of returning to the country of origin after an international assignement.
development assignments
repatriation
workforce diversity
ethnorelativism
21. 1959. Specially tailored to make labor officials responsible for the union's financial affairs - to prevent bully-boy tactics - ensure democratic voting practices within unions - outlaw secondary boycotts - and restrict picketing. Also called Labor-M
job analysis
Employee assistance programs (EAP)
McDonnell Douglas Test
Landrum-Griffin Act
22. 1932. Labor legislation that outlawed 'yellow dog' contracts and forbade federal courts from issuing injunctions to restrain strikes - boycotts - and peaceful picketing.
Norris-La Guardia Act
Bona Fide Occupational Qualification (BFOQ)
succession planning
Material Safety Data Sheets (MSDS)
23. Documents that contain the main information about hazardous material.
negative reinforcement
aptitude tests
Material Safety Data Sheets (MSDS)
self-directed team
24. A pension plan in which the amount is specific.
Consolidated Omnibus Budget Reconciliation Act (COBRA)
inappropriate sexual harassment
fast tracking
defined benefit plan
25. An uncomfortable environment that interferes with job performance.
equal employment opportunity (EEO) laws
referent power
Americans with Disabilities Act (ADA)
hostile environment
26. Rates performance of employee achievement of goals set by manager and the employee.
management by objectives (MBO)
moral rights ethical decision
Health Insurance Portability and Accountability Act (HIPAA)
coercive leadership
27. Official discrimination complaint to Equal Employment Opportunity Commission (EEOC) - filled by employee.
charge form
defined benefit plan
manager/supervisor appraisal
trait performance appraisal method
28. A method that evaluates based on: 1. Knowledge 2. Accountability 3. Mental Activity (KAMA)
halo effect
Hay profile method
preconventional moral development
process improvement team
29. A pension plan in which the main source of retirement funds today - some employers will match contributions to a certain percentage.
401(k) savings plan
motivators
Americans with Disabilities Act (ADA)
value-added compensation
30. Hiring through searching and evaluating internal job postings and existing employee files.
internal selection
authorization card
job sharing
democratic leadership type
31. Belief that things happen due to their own responsibility.
self-appraisal
internal locus
Long-term disability (LTD) insurance
positive discipline
32. Statement authorizing union to act as their representative.
authorization card
pay secrecy
distress
progressive discipline
33. 1. Treatment that punishes 2. Orderly behavior in an organization 3. Training that corrects undesirable behavior and develops self control
restricted policy
halo effect
discipline
trancenders
34. Identification of future candidates for future anticipated vacancies.
taskforce team
forced-choice
Walsh-Healy Act
succession planning
35. RIF that is composed of lay-offs - either across the board or through company reorganization that result in fewer available positions.
variable-interval reinforcement
hostile environment
job simplification
involuntary reduction
36. Harassment based on employment decisions; an economic or position consequence for noncompliance.
alternative resolution procedure (ARD)
esteem needs
Occupational Safety and Health Act (OSHA)
quid pro quo harassment
37. Rejection of a higher percentage of protected classes for employment; unintentional discrimination.
utilitarian ethical decision
peer appraisal
adverse impact
EEO-1 Report
38. Sexual harassment that uses rewards; potential for criminal prosecution.
solicitation sexual harassment
defined contribution plan
career plateauing
Equal Pay Act
39. The combination of various appraisal systems to give the manager and employee the best view into the performance.
silver handshake
360-degree appraisal
quid pro quo harassment
Preferred Provider Organization (PPO)
40. 1994. Jobs are protected for those that go on short military service.
Uniformed Services Employment and Reemployment Act
development assignments
human resource information system
culture shock
41. Various software programs that write job description and specifications based on job analysis.
computerized job analysis
Landrum-Griffin Act
strategic planning
cash compensation
42. The matching of people with future vacancies.
diversity awareness training
human resource planning
position analysis questionnaire (PAQ)
Bona Fide Occupational Qualification (BFOQ)
43. Measures what a person is capable of learning.
subordinate appraisal
social contract ethical decision
strategic diversity management
aptitude tests
44. Removal of something unpleasant for desire behavior.
contrast effect
ego strength
OSHA form 300
negative reinforcement
45. Leadership based on the control that management has over punishing subordinates.
Equal Employment Opportunity Act
Health Maintenance Organization (HMO)
workforce diversity
coercive leadership
46. Rewards according to a specific time interval. Results in average and irregular performance.
fixed-interval reinforcement
broadbanding
job analysis
democratic leadership type
47. Rewards according to random times. Results in moderately high and stable performance.
development
variable-interval reinforcement
separations
job description
48. A leader that clarifies roles - initiates structure - provides rewards - and is considerate of employees; fair - hardworking - and tolerant; emphasizes job-oriented(not personal) needs.
discipline
transactional leader
Occupational Safety and Health Act (OSHA)
job analysis
49. The need for achievement - recognition - responsibility - and growth; they both eliminate job dissatisfaction and stimulate motivation.
external locus
individualistic ethical decision
motivators
values
50. The working conditions - pay - company policies - and interpersonal relationships; they help eliminate job satisfaction - but do not motivate the employee according to the two-factor theory.
internal locus
self-directed team
balance sheet approach
hygiene factors