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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A method that evaluates based on: 1. Knowledge 2. Accountability 3. Mental Activity (KAMA)
recruiting
vertical career path
Hay profile method
social contract ethical decision
2. The number of days in the work week is shortened and the hours per day are longer.
compressed workweek
career plateauing
employment-at-will
pay secrecy
3. Act that provides individuals and dependents who may lose medical coverage with opportunity to pay to continue coverage.
Consolidated Omnibus Budget Reconciliation Act (COBRA)
Older Workers Benefit Protection Act (OWBPA)
401(k) savings plan
Civil Rights Act
4. Sexual harassment that uses rewards; potential for criminal prosecution.
reward leadership
Equal Pay Act
accountability
solicitation sexual harassment
5. Groups of employees who meet to resolve problems and improve the organization.
selection
employee involvement (EI) groups
process improvement team
progressive discipline
6. Characterized by an open-line communication between workers and management; values team-input - and facilitates group cooperation without being overly active within the group.
democratic leadership type
functional job analysis (FJA)
non-cash compensation
active listening
7. Harassment based on employment decisions; an economic or position consequence for noncompliance.
social contract ethical decision
productivity
quid pro quo harassment
graphic rating scale
8. 1938. Provided basic pay structure for workers. Those that have to be paid are non-exempt and must be paid at least the minimum wage. Those who hold executive or managerial positions are exempt.
Executive Order 11246
active listening
Fair Labor Standards Act (FLSA)
alternative resolution procedure (ARD)
9. Federal agencies and government contractors must comply with anti discrimination practices. Created the Office of Federal Contract Compliance Programs (OFCCP) to enforce this.
job specifications
Medical savings account (MSA)
Executive Order 11246
external locus
10. Developed in response to a majority dominating the workforce.
whistleblowing
affirmative action
job rotation
self-directed team
11. A communication of strong and weak points of the employee's performance - and then in which the employee responds with his feelings about the appraisal.
tell and listen appraisal interview
extinction
job analysis
graphic rating scale
12. Performance appraisal that seeks evaluation from internal and external customers.
affirmative action
customer appraisal
core competencies
job analysis
13. Team formed to solve a major organizational issue.
results performance appraisal method
taskforce team
tell and listen appraisal interview
vesting
14. Documents that contain the main information about hazardous material.
trait performance appraisal method
Material Safety Data Sheets (MSDS)
Preferred Provider Organization (PPO)
justice ethical decision
15. A leader that has an ability to motivate employees to go beyond expectations; less predictable than transactional and embrace new ideas. Charismatic leaders are visionaries; they try to get others to see a better future and their participation in it.
internal selection
trancenders
pay secrecy
charismatic leader
16. Includes hourly wages - salaries - and bonuses.
absenteeism
defined benefit plan
diversity awareness training
cash compensation
17. The second level of moral development in which people make decisions that conform to societal expectations. A characteristic of managers who encourage work collaboration.
succession planning
conventional moral development
wage and salary survey
absenteeism
18. Bottom level of Maslow's hierarchy. Includes shelter - food - sleep - breaks - and compensation.
physiological needs
safety needs
taskforce team
cafeteria plans
19. A group with mix of specialists that are assigned rather than voluntary membership.
defined benefit plan
cross-functional team
red circle rates
career plateauing
20. 1914. No forbidding the existence of a union.
self-actualization
constructive discharge
Clayton Act
defined benefit plan
21. Groups of jobs within a class that are paid the same. Used by the federal government.
pay equity
justice ethical decision
pay grades
recruiting
22. 1972. Extended Civil Rights Title VII to government workers.
Equal Employment Opportunity Act
forced-choice
Family and Medical Leave Act (FMLA)
job classification system
23. An situation in which an employer makes work life so difficult for the employee that they have no choice but to resign.
four-fifths rule
constructive discharge
project team
preconventional moral development
24. RIF that include some type of severance pay and extension of benefits for a predetermined period of time.
Landrum-Griffin Act
voluntary reduction
social contract ethical decision
cafeteria plans
25. Test that measure what a person can do right now.
Society for Human Resource Management
Health Insurance Portability and Accountability Act (HIPAA)
achievement test
voluntary protection program (VPP)
26. Accommodation of several cultures.
laissez-faire leadership type
pluralism
Supplemental unemployment benefits (SUBS)
extinction
27. Involves determining the type and number of individuals needed to get the job done.
hot-stove approach
job analysis
protected classes
negative reinforcement
28. An integrated knowledge within an organization that sets it out from the competition.
Medical savings account (MSA)
core competencies
Norris-La Guardia Act
reductions-in-force (RIF)
29. Highest level of Maslow's hierarchy. Includes morality - creativity - spontaneity - problem solving - lack of prejudice - and acceptance of facts.
cross-functional team
behaviorally anchored rating scale (BARS)
authoritarian leadership type
self-actualization
30. An employer-created fund for laid off employees to draw from on top of unemployment benefits.
authorization card
discipline
job classification system
Supplemental unemployment benefits (SUBS)
31. Theory Z people - those that have reached the self-actualization phase.
trancenders
Health Insurance Portability and Accountability Act (HIPAA)
job specifications
360-degree appraisal
32. Characterized by dictatorship that dismisses input from team members; decides the term of tasks and who will perform the work to be done.
similar to me error
burnout
authoritarian leadership type
job rotation
33. The third level of moral development in which people make decisions based on internalized principles - beliefs - and values. A characteristic of managers that encourage to think for themselves and engage in moral reasoning.
postconventional moral development
process improvement team
360-degree appraisal
labor agreement
34. The act of returning to the country of origin after an international assignement.
Davis-Bacon Act
generalized sexual harassment
disparate treatment
repatriation
35. Fourth level of Maslow's hierarchy. Includes self-esteem - confidence - achievement - respect of and by others.
Immigration Reform and Control Act
conventional moral development
esteem needs
trait performance appraisal method
36. An attempt by the employer to alter the behavior of the employee by persuasion and motivational incentives.
coercive leadership
salary pay
tell and sell appraisal interview
cash compensation
37. Flexible working hours that allow workers to choose start and end times.
flextime
forced-choice
inappropriate sexual harassment
physiological needs
38. When every desired behavior is reinforced; effective when the behavior is new.
functional job analysis (FJA)
salary pay
continuous reinforcement
variable-interval reinforcement
39. Pay according to the number of units produced.
Uniformed Services Employment and Reemployment Act
piecework pay
Fair Labor Standards Act (FLSA)
strategic diversity management
40. The survey of the wages paid to employees with similar skill sets in a labor market. The Bureau of Labor Statistics publishes a reliable one.
Age Discrimination in Employment Act
Taft-Hartley Act (Labor Management Relations Act)
virtual team
wage and salary survey
41. Organization of healthcare professionals that provide services on a prepaid basis; seen as lower quality to the employee.
virtual team
Health Maintenance Organization (HMO)
hot-stove approach
Medical savings account (MSA)
42. Leadership based on the control that management has over rewarding subordinates.
Immigration Reform and Control Act
reward leadership
transformational leader
culture shock
43. Pay by the hour.
safety needs
cash balance pension plan
human resource information system
hourly pay
44. Teaching long-term skills.
laissez-faire leadership type
job enrichment
development
self-appraisal
45. Laws that prevent discrimination in the workplace.
fair representation
unencouraged resignation
skill-based pay
equal employment opportunity (EEO) laws
46. Statement authorizing union to act as their representative.
behaviorally anchored rating scale (BARS)
authorization card
Worker Adjustment and Restraining Notification (WARN)
pay grades
47. Evaluating self - considering one's own strengths and weaknesses. Best used for developmental purposes.
equal employment opportunity (EEO) laws
self-appraisal
Bona Fide Occupational Qualification (BFOQ)
human resource information system
48. Third level of Maslow's hierarchy. Includes friendship - family - and interaction.
social needs
wage curve
compressed workweek
Americans with Disabilities Act (ADA)
49. Compensation tied to a reward for effort and performance.
selection
pay for performance standard
similar to me error
halo effect
50. The degree in which an individual believes they have control of their fate.
positive reinforcement
temporal errors
locus control
pay grades