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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Focus on the employee's achievements; less subjective - acceptable for employees and supervisors - link individual performance with organizational goals - encourage goal setting - and are good for reward and promotion decisions. However - time consum
results performance appraisal method
reward leadership
business ethics
recruiting
2. 194-point questionnaire with five-point scale to determine the degree in which tasks are performed.
pay secrecy
telecommuting
position analysis questionnaire (PAQ)
Equal Employment Opportunity Act
3. Includes hourly wages - salaries - and bonuses.
stretch goal
flextime
cash compensation
Health Maintenance Organization (HMO)
4. The different conditions upon which someone leaves a company; may be voluntary or involuntary.
separations
conventional moral development
continuous reinforcement
diversity awareness training
5. A leader who works to fulfill subordinates' needs and goals as well as to achieve the organization's larger mission; the needs of others are placed above the leader's own needs.
union steward
preconventional moral development
servant leader
OSHA form 300
6. Traditional approach to appraisal - a review by management one level higher.
cash compensation
manager/supervisor appraisal
position analysis questionnaire (PAQ)
similar to me error
7. An uncomfortable environment that interferes with job performance.
tell and sell appraisal interview
hostile environment
job ranking system
coercive leadership
8. Home country nationals that are employees who live and work in a different country than their own.
punishment
Fair Labor Standards Act (FLSA)
active listening
expatriates
9. Training designed to make people recognize and address their own prejudices.
job specifications
diversity awareness training
criminal sexual harassment
Supplemental unemployment benefits (SUBS)
10. Belief that things happen due to their own responsibility.
noncontributory pension plan
training
self-directed team
internal locus
11. Breeds mistrust in the workplace; fairly excepted practice in private industry.
pay secrecy
positive discipline
self-appraisal
flextime
12. Basic individual beliefs about right and wrong.
values
value-added compensation
internal selection
competence based pay
13. Highly trained workers that are a group that perform interdependent tasks.
self-appraisal
extinction
self-directed team
360-degree appraisal
14. Rates performance of employee achievement of goals set by manager and the employee.
management by objectives (MBO)
positive reinforcement
recency error
Uniform Guidelines on Employee Selection Procedures
15. Characterized by dictatorship that dismisses input from team members; decides the term of tasks and who will perform the work to be done.
reward leadership
pay grades
authoritarian leadership type
informal factors
16. Sexual harassment that uses rewards; potential for criminal prosecution.
transactional leader
solicitation sexual harassment
separations
moral rights ethical decision
17. Organization of healthcare professionals that provide services on a prepaid basis; seen as lower quality to the employee.
Health Maintenance Organization (HMO)
strategic planning
utilitarian ethical decision
Pregnancy Discrimination Act
18. A program that encourages employers to go beyond the minimum requirements outlined by OSHA. It includes three: 1. Star 2. Merit 3. Demonstration
Uniform Guidelines on Employee Selection Procedures
voluntary protection program (VPP)
separations
workforce diversity
19. Cost of living that measures the average prices of products and services over time.
consumer price index (CPI)
transactional leader
physiological needs
leadership
20. Reporting criminal activity to the government.
whistleblowing
absenteeism
horizontal career path
retirement
21. Highest level of sexual harassment and would result in a punishable act under the law.
job analysis
productivity
criminal sexual harassment
Supplemental unemployment benefits (SUBS)
22. Reward given for desired behavior.
positive reinforcement
coercive leadership
Hay profile method
arbitrator
23. Method that determines the relative worth of jobs.
behaviorally anchored rating scale (BARS)
job evaluation
unencouraged resignation
fast tracking
24. Minorities in the workplace.
non-cash compensation
subordinate appraisal
protected classes
adverse impact
25. Seeking to minimize ethnocentrism and moving toward pluralism and ethnorelativism.
behaviorally anchored rating scale (BARS)
partial reinforcement
behavioral performance appraisal method
managing workforce diversity
26. A procedural document designed by the federal government to assist in hiring - promotion - transfer - demotion - dismissal - and referrals.
team appraisal
Employee Retirement Income Security Act (ERISA)
critical incident
Uniform Guidelines on Employee Selection Procedures
27. A pension plan in which both employer and employee fund pensions.
job sharing
contributory pension plan
moral rights ethical decision
Worker Adjustment and Restraining Notification (WARN)
28. Theory Z people - those that have reached the self-actualization phase.
manager/supervisor appraisal
leadership
trancenders
host country nationals
29. An organization that is participatory in problem solving - improving - and increasing capabilities.
constructive discharge
authoritarian leadership type
halo effect
learning organization
30. Performance appraisal that seeks evaluation from internal and external customers.
human resource planning
customer appraisal
laissez-faire leadership type
OSHA form 300
31. Job evaluation based on classification of jobs in groups of predetermined wage grades. This is what the federal government uses.
Preferred Provider Organization (PPO)
constructive discharge
unstructured interview
job classification system
32. Hands-off approach over all decision-making without any further involvement unless asked to participate.
job rotation
Davis-Bacon Act
laissez-faire leadership type
motivators
33. Leadership based on the control that management has over punishing subordinates.
tell and sell appraisal interview
coercive leadership
Society for Human Resource Management
selection
34. A trait method that requires the rater to describe the employee's performance in a statement.; fairly subjective and reliant on the manager's ability to write effective statements.
arbitrator
protected classes
essay
behaviorally anchored rating scale (BARS)
35. The survey of the wages paid to employees with similar skill sets in a labor market. The Bureau of Labor Statistics publishes a reliable one.
cafeteria plans
strategic diversity management
wage and salary survey
moral rights ethical decision
36. The number of days in the work week is shortened and the hours per day are longer.
compressed workweek
resignation
behavioral performance appraisal method
contrast effect
37. The need for achievement - recognition - responsibility - and growth; they both eliminate job dissatisfaction and stimulate motivation.
leadership
OSHA form 300
motivators
retirement
38. Only suitable defense against discrimination; postulates that age - religion - sex - or nationality is an actual qualification for the job. It does NOT cover race or color.
diversity awareness training
postconventional moral development
transformational leader
Bona Fide Occupational Qualification (BFOQ)
39. Act that provides individuals and dependents who may lose medical coverage with opportunity to pay to continue coverage.
Consolidated Omnibus Budget Reconciliation Act (COBRA)
extinction
productivity
vertical career path
40. A group of 6-12 that meet regularly to discuss organizational issues.
Older Workers Benefit Protection Act (OWBPA)
forced-choice
competence based pay
quality circle
41. A flexible benefit plan for the employee - letting them choose the benefits best suited to their personal needs and situation.
stress interview
structured interview
cafeteria plans
pay secrecy
42. A pay attached to acquiring new knowledge or skills.
skill-based pay
team appraisal
contrast effect
encouraged resignation
43. A career path that is hiearchical in nature and consists of interdependent sequential jobs.
wage curve
vertical career path
error of leniency or strictness
partial reinforcement
44. A group with mix of specialists that are assigned rather than voluntary membership.
position analysis questionnaire (PAQ)
similar to me error
variable-interval reinforcement
cross-functional team
45. Group assigned with improving quality.
Landrum-Griffin Act
process improvement team
Equal Employment Opportunity Act
legitimate leadership
46. A decision based on the long-term interests of an individual.
job simplification
error of central tendency
individualistic ethical decision
generalized sexual harassment
47. Evaluating self - considering one's own strengths and weaknesses. Best used for developmental purposes.
variable-ratio reinforcement
locus control
physiological needs
self-appraisal
48. Power based on individual expertise.
voluntary reduction
computerized job analysis
expert power
fair representation
49. Systems that provide data for Human Resource control and decision making.
self-appraisal
distributional errors
Uniformed Services Employment and Reemployment Act
human resource information system
50. 1964 - amended in 1972 - 1991 - and 1994. Broadest and most significant law affecting employment opportunity rights.
Civil Rights Act
managing workforce diversity
encouraged resignation
salary pay