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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. 1926. Required employers to collectively bargain with unions. In 1936 - amended to include airlines.
Railway Labor Act
cash balance pension plan
quid pro quo harassment
human resource information system
2. 1967. No discrimination based on ages of people over 40. No pressure for older to retire; no terminating only older employees when downsizing;
transformational leader
management by objectives (MBO)
Age Discrimination in Employment Act
transactional leader
3. To discipline by being effective - consistent - and applied to all equally. 1. Documentation of Misconduct 2. Investigative Interview 3. Application of Discipline
hot-stove approach
Norris-La Guardia Act
401(k) savings plan
Hay profile method
4. Theory Z people - those that have reached the self-actualization phase.
trancenders
functional job analysis (FJA)
repatriation
Health Maintenance Organization (HMO)
5. Rewards according to random times. Results in moderately high and stable performance.
variable-interval reinforcement
pay equity
job ranking system
diversity awareness training
6. Group specifically to provide a new product or service.
career plateauing
forced-choice
project team
job evaluation
7. A problem in appraisal in which an employee is given the same grade on all dimensions based on a few attributes.
encouraged resignation
halo effect
trait performance appraisal method
alternative resolution procedure (ARD)
8. A leader that has an ability to motivate employees to go beyond expectations; less predictable than transactional and embrace new ideas. Charismatic leaders are visionaries; they try to get others to see a better future and their participation in it.
charismatic leader
characteristics model
extinction
Civil Rights Act
9. Not reporting to work.
absenteeism
OSHA form 300
compressed workweek
results performance appraisal method
10. Advancing to the next level in the minimum time required in the current position.
fast tracking
cash balance pension plan
Taft-Hartley Act (Labor Management Relations Act)
transactional leader
11. An interview based on a set group of questions so to be compared answers across all candidates. Questions are asked based on job knowledge - job simulation - situational - and work willingness.
core competencies
behavioral performance appraisal method
structured interview
job ranking system
12. Measure the extent which someone has characteristics. Relatively inexpensive - but high potential for errors - and not useful in allocating rewards or promotions.
involuntary reduction
trait performance appraisal method
servant leader
computerized job analysis
13. Highly trained workers that are a group that perform interdependent tasks.
salary pay
subordinate appraisal
self-directed team
fixed-interval reinforcement
14. A report companies with 100 or more employees must fill out annually to determine workforce composition.
inappropriate sexual harassment
protected classes
voluntary reduction
EEO-1 Report
15. A behavioral method that notes an unusual event that identifies superior or inferior performance by the employee.
variable-interval reinforcement
utilitarian ethical decision
critical incident
Walsh-Healy Act
16. Binding document with terms or conditions or rules.
labor agreement
wage and salary survey
four-fifths rule
customer appraisal
17. Rating based on having certain characteristics.
defined benefit plan
Hay profile method
diversity awareness training
graphic rating scale
18. A medical insurance plan that the employer contributes to meet the needs of the individual's medical needs.
Medical savings account (MSA)
process improvement team
behavior observation scales (BOS)
balance sheet approach
19. An appraisal temporal error in which the appraiser inflates the evaluation because of a mutual connection.
halo effect
similar to me error
employment-at-will
safety needs
20. Performance appraisal that recognizes team accomplishement instead of individual performance - used by companies with a strong total quality management (TQM) emphasis.
managing workforce diversity
team appraisal
trancenders
strategic diversity management
21. An appraisal distributional error where the rater is reluctant to give high or low marks.
Landrum-Griffin Act
error of central tendency
pay for performance standard
factor comparison system
22. Identification of future candidates for future anticipated vacancies.
succession planning
taskforce team
vertical career path
hygiene factors
23. Developed in response to a majority dominating the workforce.
piecework pay
job enrichment
criminal sexual harassment
affirmative action
24. A group of 6-12 that meet regularly to discuss organizational issues.
Older Workers Benefit Protection Act (OWBPA)
quality circle
401(k) savings plan
salary pay
25. Voluntary or involuntary reductions in labor.
alternative resolution procedure (ARD)
Americans with Disabilities Act (ADA)
Employee Retirement Income Security Act (ERISA)
reductions-in-force (RIF)
26. Characterized by an open-line communication between workers and management; values team-input - and facilitates group cooperation without being overly active within the group.
Norris-La Guardia Act
democratic leadership type
orientation
individualistic ethical decision
27. The idea that people with authority are subject to reporting to superiors.
four-fifths rule
accountability
position analysis questionnaire (PAQ)
balanced scorecard (BSC)
28. An appraisal temporal error when the employee is compared to someone previously rated and not independently.
contrast error
managing workforce diversity
host country nationals
noncontributory pension plan
29. An organization that has generated a list of recommendation for executing an effective diversity initiative.
recruiting
affirmative action
safety needs
Society for Human Resource Management
30. 1963. Amendment to the Fair Labor Standards Act. No discrimination of pay - benefits - or pension based on gender.
union steward
Americans with Disabilities Act (ADA)
Equal Pay Act
critical incident method
31. Fourth level of Maslow's hierarchy. Includes self-esteem - confidence - achievement - respect of and by others.
recruiting
value-added compensation
esteem needs
diversity awareness training
32. Employment at home while communicating with the workplace by phone or fax or modem
salary pay
Davis-Bacon Act
telecommuting
distress
33. A written description of the basic tasks - duties - minimum required experience - and responsibilities required of an employee holding a particular job.
piecework pay
telecommuting
motivators
job description
34. 1932. Labor legislation that outlawed 'yellow dog' contracts and forbade federal courts from issuing injunctions to restrain strikes - boycotts - and peaceful picketing.
constructive discharge
critical incident
manager/supervisor appraisal
Norris-La Guardia Act
35. An organization that is participatory in problem solving - improving - and increasing capabilities.
external locus
process improvement team
learning organization
authoritarian leadership type
36. Belief that one culture is superior to another.
distributional errors
ethnocentrism
tell and sell appraisal interview
telecommuting
37. 194-point questionnaire with five-point scale to determine the degree in which tasks are performed.
position analysis questionnaire (PAQ)
stretch goal
pluralism
generalized sexual harassment
38. Long-term(5 years +) planning reserved for the highest levels of management.
taskforce team
manager/supervisor appraisal
strategic planning
problem solving appraisal interview
39. The working conditions - pay - company policies - and interpersonal relationships; they help eliminate job satisfaction - but do not motivate the employee according to the two-factor theory.
charismatic leader
self-appraisal
hygiene factors
strategic planning
40. Seeking to minimize ethnocentrism and moving toward pluralism and ethnorelativism.
EEO-1 Report
affirmative action
laissez-faire leadership type
managing workforce diversity
41. An appraisal temporal error when the evaluation is based upon the employee's most recent behavior.
utilitarian ethical decision
recency error
Davis-Bacon Act
third-country nationals
42. Pay based on skills and increased job knowledge. Also called skilled based or knowledge based pay.
customer appraisal
competence based pay
mixed-standard rating scale
pay for performance standard
43. Power based on individual expertise.
virtual team
repatriation
expert power
McDonnell Douglas Test
44. A use of motivators to increase satisfaction.
strategic planning
error of leniency or strictness
job enrichment
customer appraisal
45. Power derived from the degree in which one is admired and people want to emulate them.
referent power
moral rights ethical decision
business ethics
noncontributory pension plan
46. 1959. Specially tailored to make labor officials responsible for the union's financial affairs - to prevent bully-boy tactics - ensure democratic voting practices within unions - outlaw secondary boycotts - and restrict picketing. Also called Labor-M
Landrum-Griffin Act
Hay profile method
progressive discipline
internal selection
47. An interview that places the applicant in a simulated high stress setting to interview the candidate.
voluntary protection program (VPP)
distributional errors
career path
stress interview
48. Rewards after a specific number of desired behaviors. Results in high or stable performance.
recency error
pay secrecy
equal employment opportunity (EEO) laws
fixed-ratio reinforcement
49. When some of the desired behavior is reinforced. Can be classified into four groups: fixed-interval - fixed-ratio - variable-interval - and variable-ratio.
partial reinforcement
job analysis
achievement test
team appraisal
50. Law that affects employers with one hundred or more employees and requires the employer to give advance notice of at least sixty days when a plant closing or mass layoff is planned.
Worker Adjustment and Restraining Notification (WARN)
self-appraisal
Civil Rights Act
Executive Order 11246