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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. An appraisal error involving groups of ratings given to employees.
aptitude tests
encouraged resignation
distributional errors
variable-interval reinforcement
2. Rating based on having certain characteristics.
Older Workers Benefit Protection Act (OWBPA)
individualistic ethical decision
graphic rating scale
productivity
3. Bottom level of Maslow's hierarchy. Includes shelter - food - sleep - breaks - and compensation.
physiological needs
aptitude tests
legitimate leadership
restricted policy
4. A resignation in which an employee chooses to resign without provocation from the employer.
cash balance pension plan
cash compensation
extinction
unencouraged resignation
5. The second level of moral development in which people make decisions that conform to societal expectations. A characteristic of managers who encourage work collaboration.
criminal sexual harassment
conventional moral development
development assignments
pay secrecy
6. An interview that places the applicant in a simulated high stress setting to interview the candidate.
Medical savings account (MSA)
Family and Medical Leave Act (FMLA)
stress interview
trancenders
7. Pay by the hour.
hourly pay
temporal errors
job specifications
human resource information system
8. A program that encourages employers to go beyond the minimum requirements outlined by OSHA. It includes three: 1. Star 2. Merit 3. Demonstration
separations
Supplemental unemployment benefits (SUBS)
voluntary protection program (VPP)
pay for performance standard
9. A form in which accidents that cause death - illness - or injury in the workplace are recorded.
arbitrator
affirmative action
third-country nationals
OSHA form 300
10. Employees that are not from the home or host country.
job specifications
behaviorally anchored rating scale (BARS)
error of leniency or strictness
third-country nationals
11. Home country nationals that are employees who live and work in a different country than their own.
expatriates
Americans with Disabilities Act (ADA)
job simplification
behavioral performance appraisal method
12. Test used by courts to assess merits of prima facie case of disparate treatment when lacking evidence - requires plaintiff to show he: 1. belongs to protected group -2. has applied and is qualified - 3. was rejected despite qualifications - and 4. th
distress
culture shock
strategic diversity management
McDonnell Douglas Test
13. 1936. Responsible for prevailing minimum wage in a locality. Regular working hours identified as 8 per day and 40 per week; and time and a half for additional; no employment for convicts and children.
job ranking system
compressed workweek
recruiting
Walsh-Healy Act
14. Organization of healthcare professionals that provide services on a prepaid basis; seen as lower quality to the employee.
learning organization
tell and sell appraisal interview
Society for Human Resource Management
Health Maintenance Organization (HMO)
15. The number of days in the work week is shortened and the hours per day are longer.
compressed workweek
behavior observation scales (BOS)
strategic planning
positive reinforcement
16. 194-point questionnaire with five-point scale to determine the degree in which tasks are performed.
temporal errors
graphic rating scale
constructive discharge
position analysis questionnaire (PAQ)
17. How an employee perceives his compensation relative to others within the organization.
virtual team
pay equity
Medical savings account (MSA)
Executive Order 11246
18. Highest level of Maslow's hierarchy. Includes morality - creativity - spontaneity - problem solving - lack of prejudice - and acceptance of facts.
ethnocentrism
401(k) savings plan
self-actualization
computerized job analysis
19. Highly trained workers that are a group that perform interdependent tasks.
succession planning
reward leadership
expert power
self-directed team
20. Cost of living that measures the average prices of products and services over time.
consumer price index (CPI)
Executive Order 11246
tell and sell appraisal interview
training
21. Long-term(5 years +) planning reserved for the highest levels of management.
behavioral performance appraisal method
project team
strategic planning
core competencies
22. A pension plan in which amount of benefits are based on how much is in their account at time of retirement.
fair representation
social needs
restricted policy
defined contribution plan
23. Different types of employee complaint resolution procedures.
job specifications
development
Family and Medical Leave Act (FMLA)
alternative resolution procedure (ARD)
24. A resignation suggested by the employer to the employee.
encouraged resignation
behavioral performance appraisal method
variable-interval reinforcement
progressive discipline
25. An organization that has generated a list of recommendation for executing an effective diversity initiative.
Preferred Provider Organization (PPO)
Society for Human Resource Management
Hay profile method
computerized job analysis
26. A flexible benefit plan for the employee - letting them choose the benefits best suited to their personal needs and situation.
fair representation
Civil Rights Act
cafeteria plans
preconventional moral development
27. Compensation system that equals American money to foreign money on terms of purchasing power.
balance sheet approach
compressed workweek
discipline
authorization card
28. Consists of vertical scales for each dimension of employee's performance.
structured interview
ethnorelativism
behaviorally anchored rating scale (BARS)
development assignments
29. A leader that has an ability to motivate employees to go beyond expectations; less predictable than transactional and embrace new ideas. Charismatic leaders are visionaries; they try to get others to see a better future and their participation in it.
Family and Medical Leave Act (FMLA)
charismatic leader
generalized sexual harassment
tell and listen appraisal interview
30. An appraisal distributional error where the rater is reluctant to give high or low marks.
locus control
error of central tendency
negative reinforcement
reward leadership
31. 1947. Pro-business act created to counter the pro-labor Wagner Act by banning unfair practices of labor unions. Created the Federal Mediation and Conciliation Service (FMCS) to help resolve grievances.
Medical savings account (MSA)
encouraged resignation
Taft-Hartley Act (Labor Management Relations Act)
informal factors
32. The different conditions upon which someone leaves a company; may be voluntary or involuntary.
managing workforce diversity
vesting
absenteeism
separations
33. A concept Richard Hackman and Greg Oldham formulated after researching job design - focusing on three main parts: core job dimensions - critical psychological states - and employee growth need.
temporal errors
tell and sell appraisal interview
characteristics model
job evaluation
34. A decision based on existing norms.
ethnorelativism
social contract ethical decision
selection
voluntary reduction
35. A problem in appraisal in which an employee is given the same grade on all dimensions based on a few attributes.
halo effect
computerized job analysis
reductions-in-force (RIF)
positive discipline
36. Includes other employee benefits - such as health insurance - pension contributions - tuition reimbursement - and legal assistance programs.
non-cash compensation
manager/supervisor appraisal
Family and Medical Leave Act (FMLA)
development assignments
37. Services provided for workers to deal with problems that interfere with how they do their jobs.
defined benefit plan
Employee assistance programs (EAP)
vesting
transactional leader
38. A personal disorientation when experiencing an unfamiliar way of life.
cash compensation
resignation
ethnocentrism
culture shock
39. A succession of linked jobs that prepares a worker for advancement to the next job in the chain.
affirmative action
inappropriate sexual harassment
career path
subordinate appraisal
40. The first level of moral development - in which people make decisions based on selfish reasons; concerned only with external rewards or punishments. A characteristic of managers with authoritarian and coercive styles.
charismatic leader
preconventional moral development
Taft-Hartley Act (Labor Management Relations Act)
problem solving appraisal interview
41. Evidence suggesting selection precludes members from protected classes.
achievement test
restricted policy
vertical career path
job evaluation
42. Union must represent union and nonunion members equally.
fair representation
resignation
Executive Order 11246
Uniform Guidelines on Employee Selection Procedures
43. 1993. Applies to employers with fifty or more employees. Paternal and maternal leave covered under this act.
Family and Medical Leave Act (FMLA)
inappropriate sexual harassment
human resource information system
factor comparison system
44. A medical insurance plan that the employer contributes to meet the needs of the individual's medical needs.
positive discipline
Medical savings account (MSA)
development assignments
distress
45. A step beyond tell and sell; stimulation of growth of the employee by discussing problems - needs - innovations - satisfactions - and dissatisfactions since last appraisal.
distress
managing workforce diversity
consumer price index (CPI)
problem solving appraisal interview
46. 1974. Main federal legislation responsible for controlling employee benefit and retirement plans.
Employee Retirement Income Security Act (ERISA)
fair representation
achievement test
pay secrecy
47. A trait method that requires the rater to describe the employee's performance in a statement.; fairly subjective and reliant on the manager's ability to write effective statements.
pay for performance standard
essay
halo effect
Health Maintenance Organization (HMO)
48. Insurance that pays for nursing homes and medical-related costs to old age and illness.
Long-term disability (LTD) insurance
hot-stove approach
job enrichment
behavior observation scales (BOS)
49. A leader who works to fulfill subordinates' needs and goals as well as to achieve the organization's larger mission; the needs of others are placed above the leader's own needs.
recruiting
job evaluation
hygiene factors
servant leader
50. A pension plan in which only the employer funds pensions.
noncontributory pension plan
job enrichment
401(k) savings plan
criminal sexual harassment