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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Statement authorizing union to act as their representative.
strategic diversity management
authorization card
hourly pay
error of central tendency
2. Breeds mistrust in the workplace; fairly excepted practice in private industry.
ethnorelativism
pay secrecy
partial reinforcement
401(k) savings plan
3. 194-point questionnaire with five-point scale to determine the degree in which tasks are performed.
position analysis questionnaire (PAQ)
expatriates
selection
postconventional moral development
4. A communication of strong and weak points of the employee's performance - and then in which the employee responds with his feelings about the appraisal.
management by objectives (MBO)
tell and listen appraisal interview
quality circle
third-country nationals
5. Test used by courts to assess merits of prima facie case of disparate treatment when lacking evidence - requires plaintiff to show he: 1. belongs to protected group -2. has applied and is qualified - 3. was rejected despite qualifications - and 4. th
temporal errors
EEO-1 Report
McDonnell Douglas Test
noncontributory pension plan
6. A career path that is hiearchical in nature and consists of interdependent sequential jobs.
McDonnell Douglas Test
succession planning
vertical career path
trait performance appraisal method
7. Leadership based on the control that management has over rewarding subordinates.
Americans with Disabilities Act (ADA)
reward leadership
servant leader
legitimate leadership
8. Reward given for desired behavior.
salary pay
broadbanding
value-added compensation
positive reinforcement
9. Long-term(5 years +) planning reserved for the highest levels of management.
Equal Pay Act
behavioral performance appraisal method
strategic planning
fixed-ratio reinforcement
10. A pension plan in which the main source of retirement funds today - some employers will match contributions to a certain percentage.
non-cash compensation
401(k) savings plan
Preferred Provider Organization (PPO)
inappropriate sexual harassment
11. Unpaid union official that represents the employees when dealing with management.
equal employment opportunity (EEO) laws
union steward
EEO-1 Report
punishment
12. A resignation suggested by the employer to the employee.
mixed-standard rating scale
encouraged resignation
broadbanding
Material Safety Data Sheets (MSDS)
13. The act of returning to the country of origin after an international assignement.
Family and Medical Leave Act (FMLA)
expert power
repatriation
Civil Rights Act
14. A program that encourages employers to go beyond the minimum requirements outlined by OSHA. It includes three: 1. Star 2. Merit 3. Demonstration
voluntary protection program (VPP)
coercive sexual harassment
unencouraged resignation
restricted policy
15. Method of performance measurement based on managers' records of specific examples of the employee acting in ways that are either effective or ineffective.
Employee Retirement Income Security Act (ERISA)
critical incident method
balanced scorecard (BSC)
involuntary reduction
16. A process to make the job more complex to improve the level of boredom of an oversimplified job.
self-appraisal
expert power
balanced scorecard (BSC)
job enlargement
17. Groups of employees who meet to resolve problems and improve the organization.
inappropriate sexual harassment
affirmative action
variable-ratio reinforcement
employee involvement (EI) groups
18. Act that amended age discrimination in employment to include all employee benefits; also provided terminated employees with time to consider group termination or retirement programs and consult an attorney.
Older Workers Benefit Protection Act (OWBPA)
internal locus
red circle rates
positive discipline
19. An extremely hard goal - but not impossible to reach.
Employee assistance programs (EAP)
project team
punishment
stretch goal
20. Group assigned with improving quality.
critical incident
expatriates
process improvement team
extinction
21. A use of motivators to increase satisfaction.
process improvement team
positive discipline
laissez-faire leadership type
job enrichment
22. The first level of moral development - in which people make decisions based on selfish reasons; concerned only with external rewards or punishments. A characteristic of managers with authoritarian and coercive styles.
workforce diversity
pay for performance standard
preconventional moral development
skill-based pay
23. A group of 6-12 that meet regularly to discuss organizational issues.
Employee assistance programs (EAP)
quality circle
critical incident
affirmative action
24. Employees that are not from the home or host country.
hourly pay
ethnorelativism
third-country nationals
cafeteria plans
25. A method that evaluates based on: 1. Knowledge 2. Accountability 3. Mental Activity (KAMA)
workforce diversity
functional job analysis (FJA)
Hay profile method
protected classes
26. Rating based on comparison than a standard.
noncontributory pension plan
mixed-standard rating scale
protected classes
contrast effect
27. A flexible benefit plan for the employee - letting them choose the benefits best suited to their personal needs and situation.
broadbanding
self-actualization
Medical savings account (MSA)
cafeteria plans
28. The on-the-job method of development for new employees. May be formal or informal.
Landrum-Griffin Act
critical incident method
orientation
competence based pay
29. Strength of person's convictions. The higher it is - the more likely one will follow what they believe is ethical in lieu of following unethical impulses.
ego strength
moral rights ethical decision
expatriates
social contract ethical decision
30. Theory Z people - those that have reached the self-actualization phase.
trancenders
Clayton Act
unencouraged resignation
hourly pay
31. Job evaluation based on classification of jobs in groups of predetermined wage grades. This is what the federal government uses.
job simplification
ego strength
selection
job classification system
32. The degree in which an individual believes they have control of their fate.
value-added compensation
business ethics
preconventional moral development
locus control
33. 1967. No discrimination based on ages of people over 40. No pressure for older to retire; no terminating only older employees when downsizing;
Age Discrimination in Employment Act
social needs
cafeteria plans
pay grades
34. Performance appraisal that recognizes team accomplishement instead of individual performance - used by companies with a strong total quality management (TQM) emphasis.
forced-choice
pay equity
extinction
team appraisal
35. A neutral third party that will make the binding decision between both parties.
Medical savings account (MSA)
arbitrator
internal locus
consumer price index (CPI)
36. A leader that clarifies roles - initiates structure - provides rewards - and is considerate of employees; fair - hardworking - and tolerant; emphasizes job-oriented(not personal) needs.
team appraisal
transactional leader
business ethics
job enlargement
37. A concept Richard Hackman and Greg Oldham formulated after researching job design - focusing on three main parts: core job dimensions - critical psychological states - and employee growth need.
extinction
Immigration Reform and Control Act
cafeteria plans
characteristics model
38. An early retirement incentive in a form of a cash bonus or increased pension.
silver handshake
moral rights ethical decision
separations
halo effect
39. Identifies the actions that should or should not be seen on the job - used mainly for developmental feedback..
Walsh-Healy Act
repatriation
behavioral performance appraisal method
variable-interval reinforcement
40. Measures the frequency of observed behavior.
position analysis questionnaire (PAQ)
compressed workweek
achievement test
behavior observation scales (BOS)
41. Diversity as a result of acquisitions and mergers - which is a forced diversification of the workplace.
coercive sexual harassment
strategic diversity management
quality circle
voluntary protection program (VPP)
42. Various software programs that write job description and specifications based on job analysis.
critical incident
computerized job analysis
protected classes
flextime
43. Can directly align employees with the organizational goals - with evaluation based on profits - sales - etc.
Worker Adjustment and Restraining Notification (WARN)
Age Discrimination in Employment Act
OSHA form 300
productivity
44. A code of moral principles and values that govern organizational behavior.
coercive leadership
business ethics
cross-functional team
internal locus
45. Accommodation of several cultures.
job description
labor agreement
Civil Rights Act
pluralism
46. How an employee perceives his compensation relative to others within the organization.
safety needs
pay equity
Executive Order 11246
job ranking system
47. 1947. Pro-business act created to counter the pro-labor Wagner Act by banning unfair practices of labor unions. Created the Federal Mediation and Conciliation Service (FMCS) to help resolve grievances.
401(k) savings plan
motivators
Taft-Hartley Act (Labor Management Relations Act)
job analysis
48. Involves determining the type and number of individuals needed to get the job done.
job analysis
structured interview
hot-stove approach
career path
49. 1993. Applies to employers with fifty or more employees. Paternal and maternal leave covered under this act.
internal locus
variable-interval reinforcement
inappropriate sexual harassment
Family and Medical Leave Act (FMLA)
50. A group of people that rely primarily or exclusively on electronic forms of communication to work together in accomplishing goals.
virtual team
problem solving appraisal interview
Bona Fide Occupational Qualification (BFOQ)
halo effect