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DSST Human Resource Management
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Subjects
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dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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study here
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Leadership dependent upon one's position within the company.
position analysis questionnaire (PAQ)
employee involvement (EI) groups
problem solving appraisal interview
legitimate leadership
2. A group with mix of specialists that are assigned rather than voluntary membership.
wage curve
charismatic leader
active listening
cross-functional team
3. 1947. Pro-business act created to counter the pro-labor Wagner Act by banning unfair practices of labor unions. Created the Federal Mediation and Conciliation Service (FMCS) to help resolve grievances.
resignation
Taft-Hartley Act (Labor Management Relations Act)
behavior checklist
pay for performance standard
4. Binding document with terms or conditions or rules.
labor agreement
pay secrecy
behaviorally anchored rating scale (BARS)
forced-choice
5. Includes other employee benefits - such as health insurance - pension contributions - tuition reimbursement - and legal assistance programs.
punishment
non-cash compensation
taskforce team
Americans with Disabilities Act (ADA)
6. The need for achievement - recognition - responsibility - and growth; they both eliminate job dissatisfaction and stimulate motivation.
motivators
strategic planning
voluntary protection program (VPP)
extinction
7. A career path that is hiearchical in nature and consists of interdependent sequential jobs.
Americans with Disabilities Act (ADA)
job rotation
labor agreement
vertical career path
8. Measures the frequency of observed behavior.
behavior observation scales (BOS)
workforce diversity
Wagner Act (National Labor Relations Act)
internal locus
9. The second level of moral development in which people make decisions that conform to societal expectations. A characteristic of managers who encourage work collaboration.
employment-at-will
Employee assistance programs (EAP)
conventional moral development
postconventional moral development
10. The idea that people with authority are subject to reporting to superiors.
telecommuting
accountability
process improvement team
preconventional moral development
11. Accommodation of several cultures.
pluralism
eustress
factor comparison system
human resource information system
12. Idea that all cultures are inherently equal.
stretch goal
preconventional moral development
ethnorelativism
individualistic ethical decision
13. A process to make the job more complex to improve the level of boredom of an oversimplified job.
democratic leadership type
Occupational Safety and Health Act (OSHA)
job enlargement
hygiene factors
14. 1964 - amended in 1972 - 1991 - and 1994. Broadest and most significant law affecting employment opportunity rights.
Civil Rights Act
leadership
criminal sexual harassment
unstructured interview
15. 1978. No discrimination based on pregnancy - childbirth - and related conditions.
Pregnancy Discrimination Act
job simplification
Equal Employment Opportunity Act
essay
16. Various software programs that write job description and specifications based on job analysis.
social contract ethical decision
computerized job analysis
Wagner Act (National Labor Relations Act)
social needs
17. Rejection of a higher percentage of protected classes for employment; unintentional discrimination.
Medical savings account (MSA)
Material Safety Data Sheets (MSDS)
competence based pay
adverse impact
18. Unpaid union official that represents the employees when dealing with management.
union steward
defined contribution plan
graphic rating scale
job description
19. Pay is the same each pay period regardless of hours worked.
salary pay
Medical savings account (MSA)
managing workforce diversity
union steward
20. Evaluating self - considering one's own strengths and weaknesses. Best used for developmental purposes.
self-appraisal
manager/supervisor appraisal
four-fifths rule
pluralism
21. When some of the desired behavior is reinforced. Can be classified into four groups: fixed-interval - fixed-ratio - variable-interval - and variable-ratio.
self-directed team
ego strength
partial reinforcement
job specifications
22. Flexible working hours that allow workers to choose start and end times.
temporal errors
horizontal career path
flextime
hostile environment
23. An situation in which an employer makes work life so difficult for the employee that they have no choice but to resign.
constructive discharge
trait performance appraisal method
cafeteria plans
mixed-standard rating scale
24. 1974. Main federal legislation responsible for controlling employee benefit and retirement plans.
Consolidated Omnibus Budget Reconciliation Act (COBRA)
Employee Retirement Income Security Act (ERISA)
pay equity
critical incident method
25. An organization that has generated a list of recommendation for executing an effective diversity initiative.
transactional leader
wage and salary survey
quality circle
Society for Human Resource Management
26. Collapses traditional salary grades into a few wide bands and helps eliminate obsession with grades and gives management an enhanced ability to reward on performance.
broadbanding
recruiting
Age Discrimination in Employment Act
characteristics model
27. Leadership based on the control that management has over rewarding subordinates.
reward leadership
OSHA form 300
strategic diversity management
criminal sexual harassment
28. An appraisal temporal error in which the appraiser inflates the evaluation because of a mutual connection.
job sharing
similar to me error
labor agreement
criminal sexual harassment
29. 1938. Provided basic pay structure for workers. Those that have to be paid are non-exempt and must be paid at least the minimum wage. Those who hold executive or managerial positions are exempt.
pay for performance standard
Fair Labor Standards Act (FLSA)
Uniformed Services Employment and Reemployment Act
job simplification
30. Can directly align employees with the organizational goals - with evaluation based on profits - sales - etc.
accountability
development assignments
job simplification
productivity
31. Withdrawal of a reward.
internal locus
human resource information system
social needs
extinction
32. An integrated knowledge within an organization that sets it out from the competition.
manager/supervisor appraisal
core competencies
social contract ethical decision
democratic leadership type
33. A step beyond tell and sell; stimulation of growth of the employee by discussing problems - needs - innovations - satisfactions - and dissatisfactions since last appraisal.
charismatic leader
problem solving appraisal interview
job evaluation
Landrum-Griffin Act
34. An uncomfortable environment that interferes with job performance.
fair representation
hostile environment
job enlargement
arbitrator
35. 1990. Employers cannot discriminate against people with physical or mental capabilities - and must make reasonable accommodations for people with disabilities or religious preferences.
Railway Labor Act
Americans with Disabilities Act (ADA)
reward leadership
job description
36. Improvement of job efficiency by simplifying it.
disparate treatment
progressive discipline
job simplification
extinction
37. Compensation system that equals American money to foreign money on terms of purchasing power.
balance sheet approach
recency error
four-fifths rule
process improvement team
38. Federal agencies and government contractors must comply with anti discrimination practices. Created the Office of Federal Contract Compliance Programs (OFCCP) to enforce this.
internal selection
Executive Order 11246
error of central tendency
employment-at-will
39. Separation that is typically planned well in advanced - and are well received - celebratory occasions.
retirement
human resource planning
fast tracking
distributional errors
40. An interview that may have no format at all or have open ended questions - but makes it difficult to compare candidates.
functional job analysis (FJA)
consumer price index (CPI)
cross-functional team
unstructured interview
41. The working conditions - pay - company policies - and interpersonal relationships; they help eliminate job satisfaction - but do not motivate the employee according to the two-factor theory.
Bona Fide Occupational Qualification (BFOQ)
safety needs
hygiene factors
punishment
42. Identification of future candidates for future anticipated vacancies.
managing workforce diversity
succession planning
social contract ethical decision
career plateauing
43. The first level of moral development - in which people make decisions based on selfish reasons; concerned only with external rewards or punishments. A characteristic of managers with authoritarian and coercive styles.
Health Insurance Portability and Accountability Act (HIPAA)
preconventional moral development
self-directed team
hot-stove approach
44. Test that measure what a person can do right now.
achievement test
Immigration Reform and Control Act
workforce diversity
separations
45. Encourages teamwork and knowledge transfer among employees.
development assignments
cash compensation
positive discipline
individualistic ethical decision
46. Third level of Maslow's hierarchy. Includes friendship - family - and interaction.
fixed-interval reinforcement
Norris-La Guardia Act
social needs
strategic planning
47. Belief that things happen due to their own responsibility.
internal locus
whistleblowing
cash balance pension plan
protected classes
48. A method that evaluates based on: 1. Knowledge 2. Accountability 3. Mental Activity (KAMA)
error of leniency or strictness
variable-ratio reinforcement
Hay profile method
error of central tendency
49. Hiring through searching and evaluating internal job postings and existing employee files.
pay for performance standard
internal selection
Equal Employment Opportunity Act
distributional errors
50. Understanding the duties of the job.
job classification system
trancenders
job analysis
silver handshake
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