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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A pension plan in which the main source of retirement funds today - some employers will match contributions to a certain percentage.
project team
401(k) savings plan
conventional moral development
authorization card
2. A succession of linked jobs that prepares a worker for advancement to the next job in the chain.
career path
silver handshake
employment-at-will
retirement
3. 1. Treatment that punishes 2. Orderly behavior in an organization 3. Training that corrects undesirable behavior and develops self control
partial reinforcement
discipline
learning organization
four-fifths rule
4. Requires the rater to choose from statements that best describe the employee's output.
forced-choice
servant leader
consumer price index (CPI)
error of central tendency
5. 1931. Required federal contracts for construction to specify minimum wage for workers.
management by objectives (MBO)
Davis-Bacon Act
positive discipline
similar to me error
6. An organization that has generated a list of recommendation for executing an effective diversity initiative.
Society for Human Resource Management
temporal errors
Bona Fide Occupational Qualification (BFOQ)
contributory pension plan
7. Method of performance measurement based on managers' records of specific examples of the employee acting in ways that are either effective or ineffective.
transactional leader
reward leadership
adverse impact
critical incident method
8. Documents that contain the main information about hazardous material.
Material Safety Data Sheets (MSDS)
transformational leader
red circle rates
noncontributory pension plan
9. Pay according to the number of units produced.
piecework pay
four-fifths rule
laissez-faire leadership type
productivity
10. An appraisal error involving groups of ratings given to employees.
four-fifths rule
continuous reinforcement
distributional errors
labor agreement
11. Payment rates above the pay range.
separations
fair representation
red circle rates
critical incident
12. 1932. Labor legislation that outlawed 'yellow dog' contracts and forbade federal courts from issuing injunctions to restrain strikes - boycotts - and peaceful picketing.
Norris-La Guardia Act
managing workforce diversity
involuntary reduction
stress interview
13. Hiring through searching and evaluating internal job postings and existing employee files.
behavioral performance appraisal method
internal selection
balanced scorecard (BSC)
Uniformed Services Employment and Reemployment Act
14. Leadership based on the control that management has over rewarding subordinates.
reward leadership
Worker Adjustment and Restraining Notification (WARN)
moral rights ethical decision
Employee assistance programs (EAP)
15. Withdrawal of a reward.
voluntary reduction
extinction
fixed-ratio reinforcement
balanced scorecard (BSC)
16. Highly trained workers that are a group that perform interdependent tasks.
self-directed team
process improvement team
pay secrecy
postconventional moral development
17. A pension plan in which the employer contributes percentage of employer pay to an account that earns interest. When the employee leaves - the amount is rolled up into an individual retirement account (IRA).
critical incident method
job enlargement
cash balance pension plan
quality circle
18. Performance appraisal by an employee of their superior. Usually evaluates on leadership - oral communication - delegation of authority - coordination of team efforts - and interest in subordinates.
Family and Medical Leave Act (FMLA)
voluntary reduction
subordinate appraisal
behavioral performance appraisal method
19. Separation that is typically planned well in advanced - and are well received - celebratory occasions.
job description
job enrichment
human resource information system
retirement
20. Evaluating self - considering one's own strengths and weaknesses. Best used for developmental purposes.
job rotation
customer appraisal
adverse impact
self-appraisal
21. Positive stress that makes some strive to accomplish something.
recruiting
Davis-Bacon Act
eustress
similar to me error
22. A flexible benefit plan for the employee - letting them choose the benefits best suited to their personal needs and situation.
computerized job analysis
cafeteria plans
critical incident
Norris-La Guardia Act
23. Teaching long-term skills.
retirement
mixed-standard rating scale
business ethics
development
24. Compensation system that equals American money to foreign money on terms of purchasing power.
affirmative action
balance sheet approach
servant leader
four-fifths rule
25. A step beyond tell and sell; stimulation of growth of the employee by discussing problems - needs - innovations - satisfactions - and dissatisfactions since last appraisal.
host country nationals
problem solving appraisal interview
Worker Adjustment and Restraining Notification (WARN)
core competencies
26. A behavioral method that notes an unusual event that identifies superior or inferior performance by the employee.
critical incident
Long-term disability (LTD) insurance
legitimate leadership
labor agreement
27. Union must represent union and nonunion members equally.
cafeteria plans
succession planning
Hay profile method
fair representation
28. Sexual harassment that is nonthreatening - but causes co-worker discomfort.
inappropriate sexual harassment
achievement test
Equal Pay Act
cash balance pension plan
29. An uncomfortable environment that interferes with job performance.
hostile environment
Railway Labor Act
distributional errors
unstructured interview
30. Traditional approach to appraisal - a review by management one level higher.
physiological needs
unencouraged resignation
tell and sell appraisal interview
manager/supervisor appraisal
31. A use of motivators to increase satisfaction.
managing workforce diversity
similar to me error
Wagner Act (National Labor Relations Act)
job enrichment
32. 1993. Applies to employers with fifty or more employees. Paternal and maternal leave covered under this act.
customer appraisal
team appraisal
Family and Medical Leave Act (FMLA)
contrast effect
33. A communication of strong and weak points of the employee's performance - and then in which the employee responds with his feelings about the appraisal.
factor comparison system
trait performance appraisal method
tell and listen appraisal interview
charge form
34. Breeds mistrust in the workplace; fairly excepted practice in private industry.
pay secrecy
management by objectives (MBO)
Immigration Reform and Control Act
Health Insurance Portability and Accountability Act (HIPAA)
35. Group assigned with improving quality.
utilitarian ethical decision
process improvement team
critical incident
hostile environment
36. A leader who motivates people to transcend their personal interests for the good of the group; characterized by the ability to bring innovation.
aptitude tests
factor comparison system
transformational leader
physiological needs
37. Power derived from the degree in which one is admired and people want to emulate them.
referent power
unstructured interview
values
quality circle
38. Sexual harassment that uses rewards; potential for criminal prosecution.
pluralism
host country nationals
solicitation sexual harassment
problem solving appraisal interview
39. A problem in appraisal in which an employee is given the same grade on all dimensions based on a few attributes.
workforce diversity
fixed-ratio reinforcement
Family and Medical Leave Act (FMLA)
halo effect
40. Third level of Maslow's hierarchy. Includes friendship - family - and interaction.
functional job analysis (FJA)
coercive sexual harassment
manager/supervisor appraisal
social needs
41. A career path that is not sequentially interdependent but each of the jobs in the arrangement must be completed before one can advance to the next higher level.
recency error
learning organization
red circle rates
horizontal career path
42. Listening to understand without judgment.
horizontal career path
core competencies
active listening
retirement
43. 1967. No discrimination based on ages of people over 40. No pressure for older to retire; no terminating only older employees when downsizing;
pay for performance standard
noncontributory pension plan
Walsh-Healy Act
Age Discrimination in Employment Act
44. Performance appraisal done by fellow employees - usually combined by the manager into a single profile for use. May be the most accurate - but not used due to popularity copntests.
diversity awareness training
tell and sell appraisal interview
peer appraisal
voluntary protection program (VPP)
45. When twelve months have been worked at an employer with health insurance - a worker can transfer to another employer with no regard to preexisting conditions.
Health Insurance Portability and Accountability Act (HIPAA)
aptitude tests
vesting
safety needs
46. Rewards according to random times. Results in moderately high and stable performance.
solicitation sexual harassment
fast tracking
variable-interval reinforcement
learning organization
47. 1936. Responsible for prevailing minimum wage in a locality. Regular working hours identified as 8 per day and 40 per week; and time and a half for additional; no employment for convicts and children.
host country nationals
Walsh-Healy Act
esteem needs
functional job analysis (FJA)
48. Groups of jobs within a class that are paid the same. Used by the federal government.
variable-ratio reinforcement
generalized sexual harassment
pay grades
human resource planning
49. Systems that provide data for Human Resource control and decision making.
cash balance pension plan
telecommuting
hygiene factors
human resource information system
50. An appraisal temporal error when the employee is compared to someone previously rated and not independently.
contrast error
mixed-standard rating scale
customer appraisal
Uniformed Services Employment and Reemployment Act