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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A decision based on the long-term interests of an individual.
social contract ethical decision
individualistic ethical decision
Uniformed Services Employment and Reemployment Act
job enrichment
2. A resignation in which an employee chooses to resign without provocation from the employer.
flextime
unencouraged resignation
business ethics
contributory pension plan
3. A behavioral method that notes an unusual event that identifies superior or inferior performance by the employee.
point system
critical incident
hygiene factors
wage and salary survey
4. Identification of future candidates for future anticipated vacancies.
team appraisal
skill-based pay
succession planning
unstructured interview
5. An situation in which an employer makes work life so difficult for the employee that they have no choice but to resign.
recruiting
constructive discharge
Occupational Safety and Health Act (OSHA)
pay grades
6. Seeking to minimize ethnocentrism and moving toward pluralism and ethnorelativism.
authoritarian leadership type
Age Discrimination in Employment Act
managing workforce diversity
adverse impact
7. Threat of power in order to convince someone to engage in sexual activity.
servant leader
coercive sexual harassment
Executive Order 11246
quid pro quo harassment
8. Listening to understand without judgment.
401(k) savings plan
active listening
job enlargement
expatriates
9. Group assigned with improving quality.
cafeteria plans
constructive discharge
process improvement team
fair representation
10. An extremely hard goal - but not impossible to reach.
broadbanding
structured interview
stretch goal
whistleblowing
11. Selection of the minority is less than 80 percent of the time - used as a rule of thumb in determining adverse impact.
red circle rates
career path
four-fifths rule
constructive discharge
12. The need for achievement - recognition - responsibility - and growth; they both eliminate job dissatisfaction and stimulate motivation.
team appraisal
skill-based pay
behavioral performance appraisal method
motivators
13. Diversity as a result of acquisitions and mergers - which is a forced diversification of the workplace.
human resource planning
values
fixed-interval reinforcement
strategic diversity management
14. Means that people employed in an organization represent different cultural groups and human qualities.
moral rights ethical decision
tell and sell appraisal interview
workforce diversity
charismatic leader
15. Rewards according to a random number of behaviors. Results in very high performance.
salary pay
noncontributory pension plan
culture shock
variable-ratio reinforcement
16. Belief that one culture is superior to another.
external locus
absenteeism
job enrichment
ethnocentrism
17. A neutral third party that will make the binding decision between both parties.
inappropriate sexual harassment
hourly pay
positive discipline
arbitrator
18. Collapses traditional salary grades into a few wide bands and helps eliminate obsession with grades and gives management an enhanced ability to reward on performance.
restricted policy
contrast error
broadbanding
legitimate leadership
19. Power derived from the degree in which one is admired and people want to emulate them.
involuntary reduction
equal employment opportunity (EEO) laws
labor agreement
referent power
20. Consists of vertical scales for each dimension of employee's performance.
core competencies
behaviorally anchored rating scale (BARS)
project team
stress interview
21. A program that encourages employers to go beyond the minimum requirements outlined by OSHA. It includes three: 1. Star 2. Merit 3. Demonstration
disparate treatment
voluntary protection program (VPP)
career plateauing
quality circle
22. Test that measure what a person can do right now.
protected classes
defined benefit plan
job sharing
achievement test
23. Advancing to the next level in the minimum time required in the current position.
equal employment opportunity (EEO) laws
vertical career path
involuntary reduction
fast tracking
24. A group of 6-12 that meet regularly to discuss organizational issues.
critical incident
quality circle
third-country nationals
value-added compensation
25. A group with mix of specialists that are assigned rather than voluntary membership.
variable-interval reinforcement
labor agreement
cross-functional team
similar to me error
26. The different conditions upon which someone leaves a company; may be voluntary or involuntary.
separations
culture shock
cash compensation
EEO-1 Report
27. Separation that is typically planned well in advanced - and are well received - celebratory occasions.
job classification system
retirement
justice ethical decision
pay secrecy
28. A group of people that rely primarily or exclusively on electronic forms of communication to work together in accomplishing goals.
learning organization
alternative resolution procedure (ARD)
virtual team
informal factors
29. An early retirement incentive in a form of a cash bonus or increased pension.
constructive discharge
Fair Labor Standards Act (FLSA)
social needs
silver handshake
30. A communication of strong and weak points of the employee's performance - and then in which the employee responds with his feelings about the appraisal.
tell and listen appraisal interview
managing workforce diversity
computerized job analysis
development assignments
31. Organization of healthcare professionals that provide services on a prepaid basis; seen as lower quality to the employee.
behavior checklist
Health Maintenance Organization (HMO)
job description
job evaluation
32. Groups of jobs within a class that are paid the same. Used by the federal government.
pay grades
compressed workweek
essay
individualistic ethical decision
33. 1926. Required employers to collectively bargain with unions. In 1936 - amended to include airlines.
Railway Labor Act
selection
skill-based pay
managing workforce diversity
34. An appraisal temporal error in which the appraiser inflates the evaluation because of a mutual connection.
cafeteria plans
continuous reinforcement
distributional errors
similar to me error
35. Long-term(5 years +) planning reserved for the highest levels of management.
strategic planning
continuous reinforcement
esteem needs
union steward
36. Measures the frequency of observed behavior.
piecework pay
behavior observation scales (BOS)
contrast error
training
37. Identifies the actions that should or should not be seen on the job - used mainly for developmental feedback..
fixed-interval reinforcement
piecework pay
contributory pension plan
behavioral performance appraisal method
38. Only suitable defense against discrimination; postulates that age - religion - sex - or nationality is an actual qualification for the job. It does NOT cover race or color.
development assignments
servant leader
Bona Fide Occupational Qualification (BFOQ)
charismatic leader
39. Pay by the hour.
hourly pay
position analysis questionnaire (PAQ)
cross-functional team
job analysis
40. Method that determines the relative worth of jobs.
non-cash compensation
extinction
progressive discipline
job evaluation
41. Compensation tied to a reward for effort and performance.
progressive discipline
pay for performance standard
coercive leadership
eustress
42. Services provided for workers to deal with problems that interfere with how they do their jobs.
development assignments
balance sheet approach
Employee assistance programs (EAP)
inappropriate sexual harassment
43. A time when the individual stops advancing before reaching the next highest level. It is not necessarily a failed effort because not everyone is promoted to the top position and many common career paths are not designed to lead to the top.
career plateauing
Society for Human Resource Management
horizontal career path
partial reinforcement
44. Home country nationals that are employees who live and work in a different country than their own.
expatriates
Health Maintenance Organization (HMO)
strategic planning
transformational leader
45. Sexual harassment that uses rewards; potential for criminal prosecution.
fast tracking
solicitation sexual harassment
vesting
team appraisal
46. A leader who motivates people to transcend their personal interests for the good of the group; characterized by the ability to bring innovation.
selection
behavior checklist
transformational leader
team appraisal
47. When some of the desired behavior is reinforced. Can be classified into four groups: fixed-interval - fixed-ratio - variable-interval - and variable-ratio.
host country nationals
partial reinforcement
constructive discharge
training
48. The combination of various appraisal systems to give the manager and employee the best view into the performance.
silver handshake
job rotation
360-degree appraisal
wage and salary survey
49. 1959. Specially tailored to make labor officials responsible for the union's financial affairs - to prevent bully-boy tactics - ensure democratic voting practices within unions - outlaw secondary boycotts - and restrict picketing. Also called Labor-M
achievement test
alternative resolution procedure (ARD)
Landrum-Griffin Act
pluralism
50. The act of returning to the country of origin after an international assignement.
punishment
repatriation
absenteeism
401(k) savings plan