Test your basic knowledge |

DSST Human Resource Management

Subjects : dsst, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Understanding the duties of the job.






2. An appraisal distributional error where the rater is reluctant to give high or low marks.






3. Performance appraisal done by fellow employees - usually combined by the manager into a single profile for use. May be the most accurate - but not used due to popularity copntests.






4. Second level of Maslow's hierarchy. Includes security of body - employment - resources - morality - family - health - and posterity.






5. Idea that all cultures are inherently equal.






6. An integrated knowledge within an organization that sets it out from the competition.






7. Means that people employed in an organization represent different cultural groups and human qualities.






8. Method of performance measurement based on managers' records of specific examples of the employee acting in ways that are either effective or ineffective.






9. Hands-off approach over all decision-making without any further involvement unless asked to participate.






10. 1963. Amendment to the Fair Labor Standards Act. No discrimination of pay - benefits - or pension based on gender.






11. Group specifically to provide a new product or service.






12. A career path that is hiearchical in nature and consists of interdependent sequential jobs.






13. Purposeful discrimination.






14. Requires the rater to choose from statements that best describe the employee's output.






15. Harmful stress that accompanies a feeling of insecurity.






16. A method that evaluates based on: 1. Knowledge 2. Accountability 3. Mental Activity (KAMA)






17. A pension plan in which only the employer funds pensions.






18. 1990. Employers cannot discriminate against people with physical or mental capabilities - and must make reasonable accommodations for people with disabilities or religious preferences.






19. A communication of strong and weak points of the employee's performance - and then in which the employee responds with his feelings about the appraisal.






20. Highest level of sexual harassment and would result in a punishable act under the law.






21. Sexual harassment that uses rewards; potential for criminal prosecution.






22. When twelve months have been worked at an employer with health insurance - a worker can transfer to another employer with no regard to preexisting conditions.






23. Reward given for desired behavior.






24. An extremely hard goal - but not impossible to reach.






25. A trait method that requires the rater to describe the employee's performance in a statement.; fairly subjective and reliant on the manager's ability to write effective statements.






26. Various software programs that write job description and specifications based on job analysis.






27. To discipline by being effective - consistent - and applied to all equally. 1. Documentation of Misconduct 2. Investigative Interview 3. Application of Discipline






28. A written description of the basic tasks - duties - minimum required experience - and responsibilities required of an employee holding a particular job.






29. A pay attached to acquiring new knowledge or skills.






30. 1931. Required federal contracts for construction to specify minimum wage for workers.






31. Defining the characteristics that the organization feels would be a good fit for the vacancies. To recruit - an organization must conduct job analysis - provide a job description - and give job specification.






32. Flexible working hours that allow workers to choose start and end times.






33. Consists of vertical scales for each dimension of employee's performance.






34. A use of motivators to increase satisfaction.






35. Home country nationals that are employees who live and work in a different country than their own.






36. Performance appraisal that recognizes team accomplishement instead of individual performance - used by companies with a strong total quality management (TQM) emphasis.






37. Breeds mistrust in the workplace; fairly excepted practice in private industry.






38. Federal agencies and government contractors must comply with anti discrimination practices. Created the Office of Federal Contract Compliance Programs (OFCCP) to enforce this.






39. A pension plan in which the main source of retirement funds today - some employers will match contributions to a certain percentage.






40. Discipline based on corrective measures of increasing degree. Most commonly used. 1. Oral Warning 2. Written Warning 3. Suspension without Pay 4. Discharge






41. The different conditions upon which someone leaves a company; may be voluntary or involuntary.






42. Listening to understand without judgment.






43. Job evaluation based on classification of jobs in groups of predetermined wage grades. This is what the federal government uses.






44. Rewards according to random times. Results in moderately high and stable performance.






45. A group of 6-12 that meet regularly to discuss organizational issues.






46. An appraisal temporal error when the employee is compared to someone previously rated and not independently.






47. Employment at home while communicating with the workplace by phone or fax or modem






48. Positive stress that makes some strive to accomplish something.






49. A pension plan in which both employer and employee fund pensions.






50. The knowledge - skills - and abilities required for the job.