SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A decision based on existing norms.
job analysis
social contract ethical decision
absenteeism
fixed-ratio reinforcement
2. An organization that has generated a list of recommendation for executing an effective diversity initiative.
leadership
Civil Rights Act
Society for Human Resource Management
pay equity
3. To discipline by being effective - consistent - and applied to all equally. 1. Documentation of Misconduct 2. Investigative Interview 3. Application of Discipline
trait performance appraisal method
skill-based pay
absenteeism
hot-stove approach
4. Giving something unpleasant for an undesired behavior.
equal employment opportunity (EEO) laws
employee involvement (EI) groups
postconventional moral development
punishment
5. Job evaluation based on classification of jobs in groups of predetermined wage grades. This is what the federal government uses.
affirmative action
employee involvement (EI) groups
job classification system
job description
6. A career path that is hiearchical in nature and consists of interdependent sequential jobs.
justice ethical decision
Bona Fide Occupational Qualification (BFOQ)
Material Safety Data Sheets (MSDS)
vertical career path
7. Rewards after a specific number of desired behaviors. Results in high or stable performance.
separations
fixed-ratio reinforcement
critical incident method
contrast effect
8. Diversity as a result of acquisitions and mergers - which is a forced diversification of the workplace.
resignation
401(k) savings plan
strategic diversity management
behavior observation scales (BOS)
9. 1935. Referred to as the Magna Carta of Labor. Guarantees the right to form labor movements.
hygiene factors
Wagner Act (National Labor Relations Act)
authoritarian leadership type
pay equity
10. Sexual harassment that uses rewards; potential for criminal prosecution.
Occupational Safety and Health Act (OSHA)
separations
job sharing
solicitation sexual harassment
11. Teaching short-term skills. May be 'on-the-job' or 'off-the-job'.
accountability
employment-at-will
distress
training
12. An appraisal temporal error in which the appraiser inflates the evaluation because of a mutual connection.
equal employment opportunity (EEO) laws
similar to me error
Older Workers Benefit Protection Act (OWBPA)
transactional leader
13. A decision based on total impartiality.
servant leader
justice ethical decision
behaviorally anchored rating scale (BARS)
value-added compensation
14. Laws that prevent discrimination in the workplace.
process improvement team
pay grades
equal employment opportunity (EEO) laws
charge form
15. 1. Treatment that punishes 2. Orderly behavior in an organization 3. Training that corrects undesirable behavior and develops self control
training
discipline
graphic rating scale
Employee assistance programs (EAP)
16. Characterized by an open-line communication between workers and management; values team-input - and facilitates group cooperation without being overly active within the group.
job enlargement
Health Insurance Portability and Accountability Act (HIPAA)
democratic leadership type
telecommuting
17. Highest level of Maslow's hierarchy. Includes morality - creativity - spontaneity - problem solving - lack of prejudice - and acceptance of facts.
ego strength
transactional leader
alternative resolution procedure (ARD)
self-actualization
18. Identification of future candidates for future anticipated vacancies.
succession planning
quid pro quo harassment
extinction
social needs
19. 1947. Pro-business act created to counter the pro-labor Wagner Act by banning unfair practices of labor unions. Created the Federal Mediation and Conciliation Service (FMCS) to help resolve grievances.
Taft-Hartley Act (Labor Management Relations Act)
non-cash compensation
job enlargement
broadbanding
20. Employment at home while communicating with the workplace by phone or fax or modem
training
critical incident method
telecommuting
vesting
21. Basic individual beliefs about right and wrong.
alternative resolution procedure (ARD)
job sharing
Health Maintenance Organization (HMO)
values
22. Two part-time employees share one full time position.
servant leader
active listening
Clayton Act
job sharing
23. RIF that is composed of lay-offs - either across the board or through company reorganization that result in fewer available positions.
behavioral performance appraisal method
involuntary reduction
team appraisal
fair representation
24. Method of performance measurement based on managers' records of specific examples of the employee acting in ways that are either effective or ineffective.
Occupational Safety and Health Act (OSHA)
trancenders
Clayton Act
critical incident method
25. A procedural document designed by the federal government to assist in hiring - promotion - transfer - demotion - dismissal - and referrals.
Uniform Guidelines on Employee Selection Procedures
justice ethical decision
authoritarian leadership type
voluntary reduction
26. An appraisal distributional error where the appraiser gives their employees unusually high or low marks.
Material Safety Data Sheets (MSDS)
error of leniency or strictness
Supplemental unemployment benefits (SUBS)
results performance appraisal method
27. Rewards according to a specific time interval. Results in average and irregular performance.
Executive Order 11246
fixed-interval reinforcement
salary pay
Fair Labor Standards Act (FLSA)
28. A group of 6-12 that meet regularly to discuss organizational issues.
managing workforce diversity
quality circle
hygiene factors
fair representation
29. A pension plan in which the amount is specific.
defined benefit plan
physiological needs
achievement test
telecommuting
30. Group specifically to provide a new product or service.
project team
pay grades
pay equity
flextime
31. A leader who motivates people to transcend their personal interests for the good of the group; characterized by the ability to bring innovation.
achievement test
transformational leader
fair representation
internal locus
32. Evidence suggesting selection precludes members from protected classes.
Health Maintenance Organization (HMO)
restricted policy
Wagner Act (National Labor Relations Act)
preconventional moral development
33. An appraisal error involving groups of ratings given to employees.
distributional errors
hygiene factors
cross-functional team
flextime
34. Home country nationals that are employees who live and work in a different country than their own.
OSHA form 300
hygiene factors
expatriates
mixed-standard rating scale
35. Various software programs that write job description and specifications based on job analysis.
computerized job analysis
core competencies
Americans with Disabilities Act (ADA)
job enlargement
36. A pension plan in which both employer and employee fund pensions.
balanced scorecard (BSC)
strategic diversity management
contributory pension plan
Medical savings account (MSA)
37. Listening to understand without judgment.
repatriation
unencouraged resignation
active listening
expert power
38. Belief that one culture is superior to another.
customer appraisal
fair representation
ethnocentrism
temporal errors
39. Theory Z people - those that have reached the self-actualization phase.
piecework pay
Executive Order 11246
trancenders
justice ethical decision
40. Power derived from the degree in which one is admired and people want to emulate them.
process improvement team
telecommuting
referent power
social needs
41. Withdrawal of a reward.
extinction
balance sheet approach
authorization card
job evaluation
42. Leadership dependent upon one's position within the company.
legitimate leadership
hot-stove approach
Medical savings account (MSA)
voluntary protection program (VPP)
43. Traditional approach to appraisal - a review by management one level higher.
Health Maintenance Organization (HMO)
horizontal career path
manager/supervisor appraisal
job analysis
44. Federal agencies and government contractors must comply with anti discrimination practices. Created the Office of Federal Contract Compliance Programs (OFCCP) to enforce this.
OSHA form 300
strategic planning
Executive Order 11246
business ethics
45. A pay attached to acquiring new knowledge or skills.
skill-based pay
pay grades
Hay profile method
behavioral performance appraisal method
46. Cost of living that measures the average prices of products and services over time.
laissez-faire leadership type
physiological needs
consumer price index (CPI)
development
47. 1986. Used to control the hiring - recruiting - or referring of people not eligible to work in the US. Uses the form I-9.
Immigration Reform and Control Act
Material Safety Data Sheets (MSDS)
flextime
quid pro quo harassment
48. Evaluation based on factor-by-factor of development and comparison. Comparison against key jobs within the organization.
Americans with Disabilities Act (ADA)
restricted policy
factor comparison system
quid pro quo harassment
49. Selection of the minority is less than 80 percent of the time - used as a rule of thumb in determining adverse impact.
behaviorally anchored rating scale (BARS)
four-fifths rule
contributory pension plan
unencouraged resignation
50. A leader who works to fulfill subordinates' needs and goals as well as to achieve the organization's larger mission; the needs of others are placed above the leader's own needs.
democratic leadership type
servant leader
separations
consumer price index (CPI)