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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Includes the social environment of the workplace and informal work groups.
justice ethical decision
customer appraisal
informal factors
self-appraisal
2. Consists of vertical scales for each dimension of employee's performance.
behaviorally anchored rating scale (BARS)
noncontributory pension plan
balanced scorecard (BSC)
recency error
3. The survey of the wages paid to employees with similar skill sets in a labor market. The Bureau of Labor Statistics publishes a reliable one.
postconventional moral development
informal factors
distributional errors
wage and salary survey
4. Guarantee of benefits - especially in pension plans.
vesting
leadership
job analysis
justice ethical decision
5. An intent to resign from a company that is typically expressed in written communication to the employee's manager.
functional job analysis (FJA)
resignation
development assignments
democratic leadership type
6. The process of screening - interviewing - and hiring individuals.
selection
ethnorelativism
broadbanding
Equal Pay Act
7. A resignation in which an employee chooses to resign without provocation from the employer.
whistleblowing
unencouraged resignation
Taft-Hartley Act (Labor Management Relations Act)
manager/supervisor appraisal
8. 1914. No forbidding the existence of a union.
strategic diversity management
360-degree appraisal
Clayton Act
Davis-Bacon Act
9. Harmful stress that accompanies a feeling of insecurity.
distress
vesting
locus control
job analysis
10. The second level of moral development in which people make decisions that conform to societal expectations. A characteristic of managers who encourage work collaboration.
distress
restricted policy
Fair Labor Standards Act (FLSA)
conventional moral development
11. Measures what a person is capable of learning.
McDonnell Douglas Test
cash balance pension plan
computerized job analysis
aptitude tests
12. Training designed to make people recognize and address their own prejudices.
productivity
fixed-interval reinforcement
values
diversity awareness training
13. Hiring through searching and evaluating internal job postings and existing employee files.
similar to me error
Railway Labor Act
inappropriate sexual harassment
internal selection
14. Performance appraisal done by fellow employees - usually combined by the manager into a single profile for use. May be the most accurate - but not used due to popularity copntests.
peer appraisal
values
Age Discrimination in Employment Act
legitimate leadership
15. Characterized by an open-line communication between workers and management; values team-input - and facilitates group cooperation without being overly active within the group.
Equal Employment Opportunity Act
Bona Fide Occupational Qualification (BFOQ)
democratic leadership type
factor comparison system
16. 1967. No discrimination based on ages of people over 40. No pressure for older to retire; no terminating only older employees when downsizing;
referent power
encouraged resignation
voluntary reduction
Age Discrimination in Employment Act
17. An appraisal temporal error when the employee is compared to someone previously rated and not independently.
project team
contrast error
Wagner Act (National Labor Relations Act)
burnout
18. A career path that is not sequentially interdependent but each of the jobs in the arrangement must be completed before one can advance to the next higher level.
horizontal career path
customer appraisal
generalized sexual harassment
non-cash compensation
19. An interview based on a set group of questions so to be compared answers across all candidates. Questions are asked based on job knowledge - job simulation - situational - and work willingness.
trait performance appraisal method
constructive discharge
structured interview
democratic leadership type
20. Pay is the same each pay period regardless of hours worked.
error of central tendency
strategic diversity management
active listening
salary pay
21. A neutral third party that will make the binding decision between both parties.
distributional errors
arbitrator
Fair Labor Standards Act (FLSA)
coercive leadership
22. A behavioral method that notes an unusual event that identifies superior or inferior performance by the employee.
critical incident
individualistic ethical decision
conventional moral development
moral rights ethical decision
23. A resignation suggested by the employer to the employee.
individualistic ethical decision
encouraged resignation
contrast error
essay
24. Not reporting to work.
quality circle
managing workforce diversity
absenteeism
disparate treatment
25. An extremely hard goal - but not impossible to reach.
stretch goal
stress interview
hot-stove approach
encouraged resignation
26. Host country natives that are employees. Usually is shifted to because it is cheaper - gives a good impression on locals - and no adjustment to culture.
vertical career path
host country nationals
OSHA form 300
human resource planning
27. Highest level of Maslow's hierarchy. Includes morality - creativity - spontaneity - problem solving - lack of prejudice - and acceptance of facts.
orientation
job analysis
job classification system
self-actualization
28. The different conditions upon which someone leaves a company; may be voluntary or involuntary.
separations
voluntary protection program (VPP)
solicitation sexual harassment
partial reinforcement
29. A procedural document designed by the federal government to assist in hiring - promotion - transfer - demotion - dismissal - and referrals.
Uniform Guidelines on Employee Selection Procedures
accountability
utilitarian ethical decision
forced-choice
30. 1959. Specially tailored to make labor officials responsible for the union's financial affairs - to prevent bully-boy tactics - ensure democratic voting practices within unions - outlaw secondary boycotts - and restrict picketing. Also called Labor-M
Society for Human Resource Management
compressed workweek
Landrum-Griffin Act
career path
31. Identification of future candidates for future anticipated vacancies.
project team
affirmative action
solicitation sexual harassment
succession planning
32. Focus on the employee's achievements; less subjective - acceptable for employees and supervisors - link individual performance with organizational goals - encourage goal setting - and are good for reward and promotion decisions. However - time consum
results performance appraisal method
position analysis questionnaire (PAQ)
consumer price index (CPI)
external locus
33. A form in which accidents that cause death - illness - or injury in the workplace are recorded.
constructive discharge
piecework pay
OSHA form 300
Consolidated Omnibus Budget Reconciliation Act (COBRA)
34. Characterized by dictatorship that dismisses input from team members; decides the term of tasks and who will perform the work to be done.
flextime
tell and sell appraisal interview
referent power
authoritarian leadership type
35. Groups of jobs within a class that are paid the same. Used by the federal government.
pay grades
job evaluation
aptitude tests
separations
36. A group with mix of specialists that are assigned rather than voluntary membership.
esteem needs
cross-functional team
non-cash compensation
four-fifths rule
37. Rating based on comparison than a standard.
Hay profile method
mixed-standard rating scale
wage curve
union steward
38. Performance appraisal by an employee of their superior. Usually evaluates on leadership - oral communication - delegation of authority - coordination of team efforts - and interest in subordinates.
subordinate appraisal
job classification system
external locus
ego strength
39. 1964 - amended in 1972 - 1991 - and 1994. Broadest and most significant law affecting employment opportunity rights.
management by objectives (MBO)
job enrichment
Civil Rights Act
Equal Employment Opportunity Act
40. A report companies with 100 or more employees must fill out annually to determine workforce composition.
EEO-1 Report
external locus
postconventional moral development
servant leader
41. Harassment based on employment decisions; an economic or position consequence for noncompliance.
Uniform Guidelines on Employee Selection Procedures
self-actualization
quid pro quo harassment
reward leadership
42. Employment at home while communicating with the workplace by phone or fax or modem
job analysis
individualistic ethical decision
telecommuting
transformational leader
43. Giving something unpleasant for an undesired behavior.
job analysis
moral rights ethical decision
punishment
unstructured interview
44. Threat of power in order to convince someone to engage in sexual activity.
coercive sexual harassment
human resource information system
referent power
achievement test
45. A decision based on existing norms.
social contract ethical decision
Bona Fide Occupational Qualification (BFOQ)
coercive sexual harassment
Uniformed Services Employment and Reemployment Act
46. Seeking to minimize ethnocentrism and moving toward pluralism and ethnorelativism.
ethnorelativism
essay
managing workforce diversity
Pregnancy Discrimination Act
47. Accommodation of several cultures.
job rotation
pluralism
360-degree appraisal
physiological needs
48. Sexual remarks or actions not targeted at a specific individual.
locus control
generalized sexual harassment
ego strength
strategic diversity management
49. Requires the rater to choose from statements that best describe the employee's output.
forced-choice
Preferred Provider Organization (PPO)
Equal Pay Act
coercive sexual harassment
50. An integrated knowledge within an organization that sets it out from the competition.
variable-interval reinforcement
problem solving appraisal interview
culture shock
core competencies