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DSST Human Resource Management

Subjects : dsst, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. An attempt by the employer to alter the behavior of the employee by persuasion and motivational incentives.






2. Discipline focused on early correcion of employee misconduct. 1. Conference between employee and supervisor. 2. Second conference when solution did not work 3. Decision-making leave (paid leave)






3. Rewards according to random times. Results in moderately high and stable performance.






4. A medical insurance plan that the employer contributes to meet the needs of the individual's medical needs.






5. Statement authorizing union to act as their representative.






6. 1. Treatment that punishes 2. Orderly behavior in an organization 3. Training that corrects undesirable behavior and develops self control






7. Training designed to make people recognize and address their own prejudices.






8. A leader that clarifies roles - initiates structure - provides rewards - and is considerate of employees; fair - hardworking - and tolerant; emphasizes job-oriented(not personal) needs.






9. Traditional approach to appraisal - a review by management one level higher.






10. A career path that is not sequentially interdependent but each of the jobs in the arrangement must be completed before one can advance to the next higher level.






11. Groups of employees who meet to resolve problems and improve the organization.






12. Improvement of job efficiency by simplifying it.






13. The third level of moral development in which people make decisions based on internalized principles - beliefs - and values. A characteristic of managers that encourage to think for themselves and engage in moral reasoning.






14. 1974. Main federal legislation responsible for controlling employee benefit and retirement plans.






15. Different types of employee complaint resolution procedures.






16. Harmful stress that accompanies a feeling of insecurity.






17. 1978. No discrimination based on pregnancy - childbirth - and related conditions.






18. Rejection of a higher percentage of protected classes for employment; unintentional discrimination.






19. Law that affects employers with one hundred or more employees and requires the employer to give advance notice of at least sixty days when a plant closing or mass layoff is planned.






20. Defining the characteristics that the organization feels would be a good fit for the vacancies. To recruit - an organization must conduct job analysis - provide a job description - and give job specification.






21. Highly trained workers that are a group that perform interdependent tasks.






22. 1914. No forbidding the existence of a union.






23. Leadership based on the control that management has over punishing subordinates.






24. 1986. Used to control the hiring - recruiting - or referring of people not eligible to work in the US. Uses the form I-9.






25. Belief that one culture is superior to another.






26. Sexual harassment that is nonthreatening - but causes co-worker discomfort.






27. 194-point questionnaire with five-point scale to determine the degree in which tasks are performed.






28. Rewards after a specific number of desired behaviors. Results in high or stable performance.






29. A pension plan in which the employer contributes percentage of employer pay to an account that earns interest. When the employee leaves - the amount is rolled up into an individual retirement account (IRA).






30. A written description of the basic tasks - duties - minimum required experience - and responsibilities required of an employee holding a particular job.






31. Performance appraisal by an employee of their superior. Usually evaluates on leadership - oral communication - delegation of authority - coordination of team efforts - and interest in subordinates.






32. A report companies with 100 or more employees must fill out annually to determine workforce composition.






33. Test used by courts to assess merits of prima facie case of disparate treatment when lacking evidence - requires plaintiff to show he: 1. belongs to protected group -2. has applied and is qualified - 3. was rejected despite qualifications - and 4. th






34. Includes other employee benefits - such as health insurance - pension contributions - tuition reimbursement - and legal assistance programs.






35. A group of people that rely primarily or exclusively on electronic forms of communication to work together in accomplishing goals.






36. 1936. Responsible for prevailing minimum wage in a locality. Regular working hours identified as 8 per day and 40 per week; and time and a half for additional; no employment for convicts and children.






37. Two part-time employees share one full time position.






38. A procedural document designed by the federal government to assist in hiring - promotion - transfer - demotion - dismissal - and referrals.






39. Fourth level of Maslow's hierarchy. Includes self-esteem - confidence - achievement - respect of and by others.






40. Belief that things happen due to their own responsibility.






41. Services provided for workers to deal with problems that interfere with how they do their jobs.






42. Compensation tied to a reward for effort and performance.






43. Separation that is typically planned well in advanced - and are well received - celebratory occasions.






44. Developed in response to a majority dominating the workforce.






45. RIF that include some type of severance pay and extension of benefits for a predetermined period of time.






46. An organization that is participatory in problem solving - improving - and increasing capabilities.






47. Performance appraisal that seeks evaluation from internal and external customers.






48. Measure the extent which someone has characteristics. Relatively inexpensive - but high potential for errors - and not useful in allocating rewards or promotions.






49. Listening to understand without judgment.






50. The idea that people with authority are subject to reporting to superiors.