Test your basic knowledge |

DSST Human Resource Management

Subjects : dsst, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Training designed to make people recognize and address their own prejudices.






2. Statement authorizing union to act as their representative.






3. An extremely hard goal - but not impossible to reach.






4. A medical insurance plan that the employer contributes to meet the needs of the individual's medical needs.






5. Rewards after a specific number of desired behaviors. Results in high or stable performance.






6. Rewards according to random times. Results in moderately high and stable performance.






7. Rewards according to a specific time interval. Results in average and irregular performance.






8. Not reporting to work.






9. Seeking to minimize ethnocentrism and moving toward pluralism and ethnorelativism.






10. A program that encourages employers to go beyond the minimum requirements outlined by OSHA. It includes three: 1. Star 2. Merit 3. Demonstration






11. A leader that clarifies roles - initiates structure - provides rewards - and is considerate of employees; fair - hardworking - and tolerant; emphasizes job-oriented(not personal) needs.






12. Rewards according to a random number of behaviors. Results in very high performance.






13. RIF that include some type of severance pay and extension of benefits for a predetermined period of time.






14. Discipline based on corrective measures of increasing degree. Most commonly used. 1. Oral Warning 2. Written Warning 3. Suspension without Pay 4. Discharge






15. Employees that are not from the home or host country.






16. Belief that one culture is superior to another.






17. A succession of linked jobs that prepares a worker for advancement to the next job in the chain.






18. Measures the frequency of observed behavior.






19. Guarantee of benefits - especially in pension plans.






20. Evaluating self - considering one's own strengths and weaknesses. Best used for developmental purposes.






21. A method of moving the employee to different jobs for variety - designed to prevent boredom of repetitive tasks.






22. 194-point questionnaire with five-point scale to determine the degree in which tasks are performed.






23. 1938. Provided basic pay structure for workers. Those that have to be paid are non-exempt and must be paid at least the minimum wage. Those who hold executive or managerial positions are exempt.






24. To discipline by being effective - consistent - and applied to all equally. 1. Documentation of Misconduct 2. Investigative Interview 3. Application of Discipline






25. A pension plan in which both employer and employee fund pensions.






26. Performance appraisal that seeks evaluation from internal and external customers.






27. 1978. No discrimination based on pregnancy - childbirth - and related conditions.






28. Positive stress that makes some strive to accomplish something.






29. A procedural document designed by the federal government to assist in hiring - promotion - transfer - demotion - dismissal - and referrals.






30. Rejection of a higher percentage of protected classes for employment; unintentional discrimination.






31. A step beyond tell and sell; stimulation of growth of the employee by discussing problems - needs - innovations - satisfactions - and dissatisfactions since last appraisal.






32. Belief that things happen due to luck or chance.






33. The process of screening - interviewing - and hiring individuals.






34. An appraisal error involving groups of ratings given to employees.






35. An interview that places the applicant in a simulated high stress setting to interview the candidate.






36. An appraisal temporal error in which the appraiser inflates the evaluation because of a mutual connection.






37. A behavioral method that notes an unusual event that identifies superior or inferior performance by the employee.






38. Quantitative job evaluation that determines the value based on the points assigned to it; uses the point manual.






39. A use of motivators to increase satisfaction.






40. Compensation system that equals American money to foreign money on terms of purchasing power.






41. 1935. Referred to as the Magna Carta of Labor. Guarantees the right to form labor movements.






42. Third level of Maslow's hierarchy. Includes friendship - family - and interaction.






43. Various software programs that write job description and specifications based on job analysis.






44. Leadership based on the control that management has over punishing subordinates.






45. Organization of healthcare professionals that provide services on a prepaid basis; seen as lower quality to the employee.






46. How an employee perceives his compensation relative to others within the organization.






47. 1914. No forbidding the existence of a union.






48. The ability to influence people to achieve goals for the organization.






49. Causes loss of productivity - frustration - or depression.






50. A leader that has an ability to motivate employees to go beyond expectations; less predictable than transactional and embrace new ideas. Charismatic leaders are visionaries; they try to get others to see a better future and their participation in it.