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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Payment rates above the pay range.
red circle rates
Preferred Provider Organization (PPO)
behaviorally anchored rating scale (BARS)
tell and sell appraisal interview
2. Highest level of Maslow's hierarchy. Includes morality - creativity - spontaneity - problem solving - lack of prejudice - and acceptance of facts.
protected classes
generalized sexual harassment
self-actualization
development
3. 1947. Pro-business act created to counter the pro-labor Wagner Act by banning unfair practices of labor unions. Created the Federal Mediation and Conciliation Service (FMCS) to help resolve grievances.
strategic diversity management
repatriation
Taft-Hartley Act (Labor Management Relations Act)
manager/supervisor appraisal
4. Home country nationals that are employees who live and work in a different country than their own.
selection
punishment
expatriates
similar to me error
5. Power based on individual expertise.
core competencies
contrast error
graphic rating scale
expert power
6. A group of 6-12 that meet regularly to discuss organizational issues.
continuous reinforcement
contributory pension plan
quality circle
Walsh-Healy Act
7. A use of motivators to increase satisfaction.
cross-functional team
negative reinforcement
motivators
job enrichment
8. An situation in which an employer makes work life so difficult for the employee that they have no choice but to resign.
behaviorally anchored rating scale (BARS)
conventional moral development
process improvement team
constructive discharge
9. A form in which accidents that cause death - illness - or injury in the workplace are recorded.
OSHA form 300
job enrichment
balanced scorecard (BSC)
fair representation
10. Teaching long-term skills.
development
McDonnell Douglas Test
utilitarian ethical decision
partial reinforcement
11. 1967. No discrimination based on ages of people over 40. No pressure for older to retire; no terminating only older employees when downsizing;
Age Discrimination in Employment Act
temporal errors
equal employment opportunity (EEO) laws
contrast error
12. Not reporting to work.
contributory pension plan
Medical savings account (MSA)
Fair Labor Standards Act (FLSA)
absenteeism
13. The oldest and simplest job evaluation that is based on grouping the jobs based on their relative worth to one another; can only be used on a small number of jobs.
stretch goal
vesting
democratic leadership type
job ranking system
14. Two part-time employees share one full time position.
customer appraisal
managing workforce diversity
strategic diversity management
job sharing
15. 1963. Amendment to the Fair Labor Standards Act. No discrimination of pay - benefits - or pension based on gender.
Civil Rights Act
structured interview
Equal Pay Act
project team
16. Requires the rater to choose from statements that best describe the employee's output.
cafeteria plans
ethnorelativism
Civil Rights Act
forced-choice
17. A decision that considers humanity's fundamental rights.
job ranking system
solicitation sexual harassment
moral rights ethical decision
manager/supervisor appraisal
18. Pay by the hour.
workforce diversity
hourly pay
piecework pay
alternative resolution procedure (ARD)
19. Harmful stress that accompanies a feeling of insecurity.
distress
behavior observation scales (BOS)
cafeteria plans
authoritarian leadership type
20. 1990. Employers cannot discriminate against people with physical or mental capabilities - and must make reasonable accommodations for people with disabilities or religious preferences.
Americans with Disabilities Act (ADA)
contrast effect
absenteeism
telecommuting
21. A career path that is not sequentially interdependent but each of the jobs in the arrangement must be completed before one can advance to the next higher level.
job enlargement
error of central tendency
horizontal career path
alternative resolution procedure (ARD)
22. A leader who motivates people to transcend their personal interests for the good of the group; characterized by the ability to bring innovation.
hot-stove approach
wage curve
Preferred Provider Organization (PPO)
transformational leader
23. An attempt by the employer to alter the behavior of the employee by persuasion and motivational incentives.
tell and sell appraisal interview
human resource planning
distributional errors
encouraged resignation
24. Separation that is typically planned well in advanced - and are well received - celebratory occasions.
peer appraisal
retirement
training
safety needs
25. A code of moral principles and values that govern organizational behavior.
reductions-in-force (RIF)
quality circle
Health Maintenance Organization (HMO)
business ethics
26. Different types of employee complaint resolution procedures.
continuous reinforcement
progressive discipline
Long-term disability (LTD) insurance
alternative resolution procedure (ARD)
27. Compensation tied to a reward for effort and performance.
pay for performance standard
external locus
charge form
restricted policy
28. 1936. Responsible for prevailing minimum wage in a locality. Regular working hours identified as 8 per day and 40 per week; and time and a half for additional; no employment for convicts and children.
job enlargement
job specifications
Walsh-Healy Act
Health Insurance Portability and Accountability Act (HIPAA)
29. Performance appraisal done by fellow employees - usually combined by the manager into a single profile for use. May be the most accurate - but not used due to popularity copntests.
pay grades
similar to me error
peer appraisal
Bona Fide Occupational Qualification (BFOQ)
30. Act that provides individuals and dependents who may lose medical coverage with opportunity to pay to continue coverage.
Davis-Bacon Act
transactional leader
Consolidated Omnibus Budget Reconciliation Act (COBRA)
piecework pay
31. A pension plan in which the amount is specific.
Walsh-Healy Act
defined benefit plan
job description
Clayton Act
32. Various software programs that write job description and specifications based on job analysis.
computerized job analysis
salary pay
job analysis
positive discipline
33. An appraisal error based on biases of how the information is selected - evaluated - or organized.
burnout
job simplification
managing workforce diversity
temporal errors
34. A pay attached to acquiring new knowledge or skills.
locus control
skill-based pay
union steward
Equal Pay Act
35. Strength of person's convictions. The higher it is - the more likely one will follow what they believe is ethical in lieu of following unethical impulses.
human resource planning
Age Discrimination in Employment Act
workforce diversity
ego strength
36. A step beyond tell and sell; stimulation of growth of the employee by discussing problems - needs - innovations - satisfactions - and dissatisfactions since last appraisal.
skill-based pay
problem solving appraisal interview
aptitude tests
coercive sexual harassment
37. A group of people that rely primarily or exclusively on electronic forms of communication to work together in accomplishing goals.
Occupational Safety and Health Act (OSHA)
job rotation
piecework pay
virtual team
38. Measures the frequency of observed behavior.
behavior observation scales (BOS)
EEO-1 Report
culture shock
alternative resolution procedure (ARD)
39. Test used by courts to assess merits of prima facie case of disparate treatment when lacking evidence - requires plaintiff to show he: 1. belongs to protected group -2. has applied and is qualified - 3. was rejected despite qualifications - and 4. th
competence based pay
computerized job analysis
cash balance pension plan
McDonnell Douglas Test
40. Advancing to the next level in the minimum time required in the current position.
expert power
fast tracking
contrast error
whistleblowing
41. Federal agencies and government contractors must comply with anti discrimination practices. Created the Office of Federal Contract Compliance Programs (OFCCP) to enforce this.
Walsh-Healy Act
Family and Medical Leave Act (FMLA)
Executive Order 11246
error of leniency or strictness
42. Method that determines the relative worth of jobs.
internal selection
job evaluation
Bona Fide Occupational Qualification (BFOQ)
balanced scorecard (BSC)
43. An intent to resign from a company that is typically expressed in written communication to the employee's manager.
restricted policy
resignation
behavior checklist
continuous reinforcement
44. To discipline by being effective - consistent - and applied to all equally. 1. Documentation of Misconduct 2. Investigative Interview 3. Application of Discipline
defined contribution plan
similar to me error
hot-stove approach
strategic planning
45. An organization that is participatory in problem solving - improving - and increasing capabilities.
OSHA form 300
learning organization
broadbanding
cash compensation
46. The process of screening - interviewing - and hiring individuals.
career path
red circle rates
self-directed team
selection
47. A pension plan in which both employer and employee fund pensions.
pay equity
Executive Order 11246
job analysis
contributory pension plan
48. A succession of linked jobs that prepares a worker for advancement to the next job in the chain.
career path
McDonnell Douglas Test
career plateauing
noncontributory pension plan
49. Includes hourly wages - salaries - and bonuses.
cash compensation
tell and sell appraisal interview
self-actualization
Health Maintenance Organization (HMO)
50. An organization that has generated a list of recommendation for executing an effective diversity initiative.
utilitarian ethical decision
employment-at-will
Society for Human Resource Management
physiological needs