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DSST Human Resource Management
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Subjects
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dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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study here
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Rejection of a higher percentage of protected classes for employment; unintentional discrimination.
adverse impact
ethnorelativism
error of leniency or strictness
behavior observation scales (BOS)
2. A time when the individual stops advancing before reaching the next highest level. It is not necessarily a failed effort because not everyone is promoted to the top position and many common career paths are not designed to lead to the top.
career plateauing
union steward
point system
learning organization
3. Two part-time employees share one full time position.
job sharing
social contract ethical decision
Supplemental unemployment benefits (SUBS)
cash balance pension plan
4. 1972. Extended Civil Rights Title VII to government workers.
Equal Employment Opportunity Act
Uniform Guidelines on Employee Selection Procedures
equal employment opportunity (EEO) laws
401(k) savings plan
5. A process to make the job more complex to improve the level of boredom of an oversimplified job.
transformational leader
job enlargement
vertical career path
fair representation
6. Rates performance of employee achievement of goals set by manager and the employee.
extinction
pay for performance standard
flextime
management by objectives (MBO)
7. Involves determining the type and number of individuals needed to get the job done.
job analysis
job ranking system
criminal sexual harassment
Walsh-Healy Act
8. The curve in the scattergram that identifies the worth of jobs and wages.
wage curve
ethnocentrism
union steward
behavioral performance appraisal method
9. Defining the characteristics that the organization feels would be a good fit for the vacancies. To recruit - an organization must conduct job analysis - provide a job description - and give job specification.
conventional moral development
Fair Labor Standards Act (FLSA)
active listening
recruiting
10. The first level of moral development - in which people make decisions based on selfish reasons; concerned only with external rewards or punishments. A characteristic of managers with authoritarian and coercive styles.
job evaluation
preconventional moral development
encouraged resignation
managing workforce diversity
11. A report companies with 100 or more employees must fill out annually to determine workforce composition.
equal employment opportunity (EEO) laws
wage curve
EEO-1 Report
Executive Order 11246
12. The idea that people with authority are subject to reporting to superiors.
structured interview
accountability
telecommuting
active listening
13. Encourages teamwork and knowledge transfer among employees.
development assignments
contrast effect
Consolidated Omnibus Budget Reconciliation Act (COBRA)
referent power
14. When twelve months have been worked at an employer with health insurance - a worker can transfer to another employer with no regard to preexisting conditions.
Health Insurance Portability and Accountability Act (HIPAA)
Immigration Reform and Control Act
positive discipline
fixed-ratio reinforcement
15. Insurance that pays for nursing homes and medical-related costs to old age and illness.
career plateauing
positive discipline
Long-term disability (LTD) insurance
alternative resolution procedure (ARD)
16. Separation that is typically planned well in advanced - and are well received - celebratory occasions.
distress
retirement
taskforce team
Executive Order 11246
17. A trait method that requires the rater to describe the employee's performance in a statement.; fairly subjective and reliant on the manager's ability to write effective statements.
adverse impact
essay
workforce diversity
vertical career path
18. Rewards according to a specific time interval. Results in average and irregular performance.
compressed workweek
quid pro quo harassment
Consolidated Omnibus Budget Reconciliation Act (COBRA)
fixed-interval reinforcement
19. A step beyond tell and sell; stimulation of growth of the employee by discussing problems - needs - innovations - satisfactions - and dissatisfactions since last appraisal.
Older Workers Benefit Protection Act (OWBPA)
productivity
labor agreement
problem solving appraisal interview
20. A program that encourages employers to go beyond the minimum requirements outlined by OSHA. It includes three: 1. Star 2. Merit 3. Demonstration
expert power
managing workforce diversity
voluntary protection program (VPP)
noncontributory pension plan
21. 1974. Main federal legislation responsible for controlling employee benefit and retirement plans.
wage curve
Employee Retirement Income Security Act (ERISA)
involuntary reduction
cash balance pension plan
22. Pay according to the number of units produced.
piecework pay
results performance appraisal method
criminal sexual harassment
physiological needs
23. Not reporting to work.
disparate treatment
Preferred Provider Organization (PPO)
absenteeism
EEO-1 Report
24. Groups of jobs within a class that are paid the same. Used by the federal government.
learning organization
productivity
pay grades
Fair Labor Standards Act (FLSA)
25. Bottom level of Maslow's hierarchy. Includes shelter - food - sleep - breaks - and compensation.
transactional leader
safety needs
physiological needs
job ranking system
26. The ability to influence people to achieve goals for the organization.
leadership
partial reinforcement
discipline
protected classes
27. The different conditions upon which someone leaves a company; may be voluntary or involuntary.
criminal sexual harassment
consumer price index (CPI)
balance sheet approach
separations
28. The working conditions - pay - company policies - and interpersonal relationships; they help eliminate job satisfaction - but do not motivate the employee according to the two-factor theory.
fixed-interval reinforcement
job simplification
third-country nationals
hygiene factors
29. A personal disorientation when experiencing an unfamiliar way of life.
hostile environment
culture shock
democratic leadership type
social needs
30. An employer-created fund for laid off employees to draw from on top of unemployment benefits.
separations
problem solving appraisal interview
accountability
Supplemental unemployment benefits (SUBS)
31. The act of returning to the country of origin after an international assignement.
partial reinforcement
cafeteria plans
job rotation
repatriation
32. Traditional approach to appraisal - a review by management one level higher.
manager/supervisor appraisal
error of leniency or strictness
preconventional moral development
Clayton Act
33. The rater checks statements on a list that he believes are characteristic of the employee.
democratic leadership type
piecework pay
behavior checklist
unstructured interview
34. Causes loss of productivity - frustration - or depression.
burnout
accountability
succession planning
career plateauing
35. A written description of the basic tasks - duties - minimum required experience - and responsibilities required of an employee holding a particular job.
physiological needs
Equal Employment Opportunity Act
manager/supervisor appraisal
job description
36. Federal agencies and government contractors must comply with anti discrimination practices. Created the Office of Federal Contract Compliance Programs (OFCCP) to enforce this.
Executive Order 11246
Wagner Act (National Labor Relations Act)
process improvement team
progressive discipline
37. Means that people employed in an organization represent different cultural groups and human qualities.
repatriation
culture shock
Uniformed Services Employment and Reemployment Act
workforce diversity
38. Laws that prevent discrimination in the workplace.
equal employment opportunity (EEO) laws
conventional moral development
labor agreement
job sharing
39. Removal of something unpleasant for desire behavior.
transformational leader
pay secrecy
Railway Labor Act
negative reinforcement
40. Power derived from the degree in which one is admired and people want to emulate them.
alternative resolution procedure (ARD)
job description
locus control
referent power
41. Theory Z people - those that have reached the self-actualization phase.
quid pro quo harassment
trancenders
subordinate appraisal
forced-choice
42. Seeking to minimize ethnocentrism and moving toward pluralism and ethnorelativism.
negative reinforcement
job analysis
skill-based pay
managing workforce diversity
43. Union must represent union and nonunion members equally.
fair representation
Walsh-Healy Act
Employee assistance programs (EAP)
contributory pension plan
44. A leader who motivates people to transcend their personal interests for the good of the group; characterized by the ability to bring innovation.
transformational leader
fast tracking
job enrichment
voluntary reduction
45. A pension plan in which both employer and employee fund pensions.
taskforce team
contributory pension plan
ethnorelativism
job enrichment
46. 1964 - amended in 1972 - 1991 - and 1994. Broadest and most significant law affecting employment opportunity rights.
partial reinforcement
employee involvement (EI) groups
Civil Rights Act
pay for performance standard
47. Rewards after a specific number of desired behaviors. Results in high or stable performance.
halo effect
disparate treatment
fixed-ratio reinforcement
results performance appraisal method
48. The degree in which an individual believes they have control of their fate.
reductions-in-force (RIF)
locus control
Society for Human Resource Management
compressed workweek
49. An integrated knowledge within an organization that sets it out from the competition.
core competencies
process improvement team
job analysis
Employee assistance programs (EAP)
50. Can directly align employees with the organizational goals - with evaluation based on profits - sales - etc.
productivity
whistleblowing
absenteeism
Executive Order 11246
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