SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Belief that things happen due to their own responsibility.
variable-ratio reinforcement
Hay profile method
Landrum-Griffin Act
internal locus
2. A report companies with 100 or more employees must fill out annually to determine workforce composition.
EEO-1 Report
salary pay
internal selection
job specifications
3. Removal of something unpleasant for desire behavior.
stress interview
Consolidated Omnibus Budget Reconciliation Act (COBRA)
contributory pension plan
negative reinforcement
4. Bottom level of Maslow's hierarchy. Includes shelter - food - sleep - breaks - and compensation.
host country nationals
Equal Employment Opportunity Act
physiological needs
positive discipline
5. Measure the extent which someone has characteristics. Relatively inexpensive - but high potential for errors - and not useful in allocating rewards or promotions.
reward leadership
solicitation sexual harassment
trait performance appraisal method
voluntary protection program (VPP)
6. 1986. Used to control the hiring - recruiting - or referring of people not eligible to work in the US. Uses the form I-9.
internal locus
Immigration Reform and Control Act
Davis-Bacon Act
value-added compensation
7. Organization of healthcare professionals that provide services on a prepaid basis; seen as lower quality to the employee.
accountability
Health Maintenance Organization (HMO)
aptitude tests
structured interview
8. A resignation suggested by the employer to the employee.
four-fifths rule
behaviorally anchored rating scale (BARS)
encouraged resignation
affirmative action
9. Group assigned with improving quality.
business ethics
positive discipline
burnout
process improvement team
10. Compensation useful in advancing organizational goals.
employment-at-will
trait performance appraisal method
alternative resolution procedure (ARD)
value-added compensation
11. A pay attached to acquiring new knowledge or skills.
social contract ethical decision
skill-based pay
job simplification
fixed-ratio reinforcement
12. Official discrimination complaint to Equal Employment Opportunity Commission (EEOC) - filled by employee.
charge form
diversity awareness training
involuntary reduction
reductions-in-force (RIF)
13. The different conditions upon which someone leaves a company; may be voluntary or involuntary.
productivity
separations
Bona Fide Occupational Qualification (BFOQ)
cash balance pension plan
14. A resignation in which an employee chooses to resign without provocation from the employer.
retirement
broadbanding
unencouraged resignation
justice ethical decision
15. Advancing to the next level in the minimum time required in the current position.
Material Safety Data Sheets (MSDS)
continuous reinforcement
fast tracking
peer appraisal
16. Not reporting to work.
voluntary reduction
absenteeism
cash balance pension plan
Walsh-Healy Act
17. A trait method that requires the rater to describe the employee's performance in a statement.; fairly subjective and reliant on the manager's ability to write effective statements.
essay
Employee assistance programs (EAP)
results performance appraisal method
Wagner Act (National Labor Relations Act)
18. Rejection of a higher percentage of protected classes for employment; unintentional discrimination.
adverse impact
Hay profile method
fast tracking
Equal Employment Opportunity Act
19. A flexible benefit plan for the employee - letting them choose the benefits best suited to their personal needs and situation.
cafeteria plans
orientation
whistleblowing
variable-interval reinforcement
20. Act that amended age discrimination in employment to include all employee benefits; also provided terminated employees with time to consider group termination or retirement programs and consult an attorney.
pay for performance standard
ethnocentrism
Medical savings account (MSA)
Older Workers Benefit Protection Act (OWBPA)
21. Group specifically to provide a new product or service.
project team
diversity awareness training
forced-choice
self-actualization
22. Job evaluation based on classification of jobs in groups of predetermined wage grades. This is what the federal government uses.
job classification system
restricted policy
positive reinforcement
individualistic ethical decision
23. Encourages teamwork and knowledge transfer among employees.
Executive Order 11246
Medical savings account (MSA)
stretch goal
development assignments
24. An intent to resign from a company that is typically expressed in written communication to the employee's manager.
resignation
value-added compensation
Employee Retirement Income Security Act (ERISA)
referent power
25. A pension plan in which the amount is specific.
Norris-La Guardia Act
defined benefit plan
Family and Medical Leave Act (FMLA)
postconventional moral development
26. Evidence suggesting selection precludes members from protected classes.
Society for Human Resource Management
job specifications
restricted policy
Equal Pay Act
27. Laws that prevent discrimination in the workplace.
absenteeism
equal employment opportunity (EEO) laws
job analysis
Older Workers Benefit Protection Act (OWBPA)
28. Positive stress that makes some strive to accomplish something.
Bona Fide Occupational Qualification (BFOQ)
structured interview
eustress
alternative resolution procedure (ARD)
29. Listening to understand without judgment.
active listening
trait performance appraisal method
coercive sexual harassment
job analysis
30. Giving something unpleasant for an undesired behavior.
telecommuting
self-actualization
punishment
customer appraisal
31. The number of days in the work week is shortened and the hours per day are longer.
Health Maintenance Organization (HMO)
variable-interval reinforcement
union steward
compressed workweek
32. Harassment based on employment decisions; an economic or position consequence for noncompliance.
Davis-Bacon Act
quid pro quo harassment
negative reinforcement
third-country nationals
33. Basic individual beliefs about right and wrong.
internal selection
justice ethical decision
progressive discipline
values
34. Teaching long-term skills.
achievement test
development
criminal sexual harassment
social contract ethical decision
35. Evaluation based on factor-by-factor of development and comparison. Comparison against key jobs within the organization.
factor comparison system
contrast error
Landrum-Griffin Act
four-fifths rule
36. Includes other employee benefits - such as health insurance - pension contributions - tuition reimbursement - and legal assistance programs.
non-cash compensation
solicitation sexual harassment
hostile environment
cafeteria plans
37. Leadership based on the control that management has over punishing subordinates.
job rotation
wage and salary survey
coercive leadership
voluntary protection program (VPP)
38. Rewards according to random times. Results in moderately high and stable performance.
union steward
variable-interval reinforcement
partial reinforcement
noncontributory pension plan
39. An interview that places the applicant in a simulated high stress setting to interview the candidate.
salary pay
stress interview
team appraisal
Consolidated Omnibus Budget Reconciliation Act (COBRA)
40. The rater checks statements on a list that he believes are characteristic of the employee.
behavior checklist
value-added compensation
Fair Labor Standards Act (FLSA)
quid pro quo harassment
41. A leader that clarifies roles - initiates structure - provides rewards - and is considerate of employees; fair - hardworking - and tolerant; emphasizes job-oriented(not personal) needs.
transactional leader
absenteeism
succession planning
defined contribution plan
42. Characterized by dictatorship that dismisses input from team members; decides the term of tasks and who will perform the work to be done.
authoritarian leadership type
productivity
balance sheet approach
safety needs
43. Two part-time employees share one full time position.
job sharing
Pregnancy Discrimination Act
wage curve
Medical savings account (MSA)
44. Second level of Maslow's hierarchy. Includes security of body - employment - resources - morality - family - health - and posterity.
development
partial reinforcement
safety needs
involuntary reduction
45. 194-point questionnaire with five-point scale to determine the degree in which tasks are performed.
position analysis questionnaire (PAQ)
extinction
voluntary reduction
culture shock
46. Pay according to the number of units produced.
piecework pay
learning organization
job analysis
progressive discipline
47. Causes loss of productivity - frustration - or depression.
burnout
competence based pay
culture shock
job analysis
48. A problem in appraisal in which an employee is given the same grade on all dimensions based on a few attributes.
piecework pay
subordinate appraisal
halo effect
negative reinforcement
49. The need for achievement - recognition - responsibility - and growth; they both eliminate job dissatisfaction and stimulate motivation.
silver handshake
coercive leadership
self-appraisal
motivators
50. The idea that people with authority are subject to reporting to superiors.
strategic diversity management
essay
accountability
esteem needs