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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A group of 6-12 that meet regularly to discuss organizational issues.
quality circle
piecework pay
cash balance pension plan
Bona Fide Occupational Qualification (BFOQ)
2. Second level of Maslow's hierarchy. Includes security of body - employment - resources - morality - family - health - and posterity.
mixed-standard rating scale
Clayton Act
succession planning
safety needs
3. Purposeful discrimination.
labor agreement
managing workforce diversity
disparate treatment
wage curve
4. An uncomfortable environment that interferes with job performance.
fast tracking
value-added compensation
job enrichment
hostile environment
5. Identifies the actions that should or should not be seen on the job - used mainly for developmental feedback..
behavior observation scales (BOS)
fair representation
servant leader
behavioral performance appraisal method
6. An early retirement incentive in a form of a cash bonus or increased pension.
temporal errors
silver handshake
solicitation sexual harassment
forced-choice
7. An appraisal distributional error where the appraiser gives their employees unusually high or low marks.
hostile environment
error of leniency or strictness
restricted policy
fixed-interval reinforcement
8. Leadership dependent upon one's position within the company.
behavior checklist
third-country nationals
Family and Medical Leave Act (FMLA)
legitimate leadership
9. Various software programs that write job description and specifications based on job analysis.
critical incident method
recency error
coercive sexual harassment
computerized job analysis
10. The degree in which an individual believes they have control of their fate.
locus control
wage and salary survey
vesting
progressive discipline
11. Compensation system that equals American money to foreign money on terms of purchasing power.
voluntary reduction
balance sheet approach
quid pro quo harassment
variable-interval reinforcement
12. Belief that things happen due to luck or chance.
authoritarian leadership type
external locus
compressed workweek
critical incident method
13. An appraisal error based on biases of how the information is selected - evaluated - or organized.
temporal errors
restricted policy
error of leniency or strictness
constructive discharge
14. A written description of the basic tasks - duties - minimum required experience - and responsibilities required of an employee holding a particular job.
quality circle
Worker Adjustment and Restraining Notification (WARN)
job description
consumer price index (CPI)
15. A use of motivators to increase satisfaction.
Pregnancy Discrimination Act
Employee assistance programs (EAP)
job enrichment
telecommuting
16. Compensation useful in advancing organizational goals.
hygiene factors
value-added compensation
physiological needs
postconventional moral development
17. Requires the rater to choose from statements that best describe the employee's output.
manager/supervisor appraisal
forced-choice
cash compensation
similar to me error
18. Strength of person's convictions. The higher it is - the more likely one will follow what they believe is ethical in lieu of following unethical impulses.
customer appraisal
Wagner Act (National Labor Relations Act)
Material Safety Data Sheets (MSDS)
ego strength
19. Federal agencies and government contractors must comply with anti discrimination practices. Created the Office of Federal Contract Compliance Programs (OFCCP) to enforce this.
job ranking system
Executive Order 11246
Medical savings account (MSA)
authorization card
20. The process of screening - interviewing - and hiring individuals.
alternative resolution procedure (ARD)
Uniformed Services Employment and Reemployment Act
selection
stretch goal
21. Improvement of job efficiency by simplifying it.
Age Discrimination in Employment Act
expert power
job simplification
graphic rating scale
22. Consists of vertical scales for each dimension of employee's performance.
preconventional moral development
host country nationals
behaviorally anchored rating scale (BARS)
Equal Employment Opportunity Act
23. Right for an employer to terminate an employee for no reason and for the employee to resign for the same.
charge form
social contract ethical decision
employment-at-will
subordinate appraisal
24. 1959. Specially tailored to make labor officials responsible for the union's financial affairs - to prevent bully-boy tactics - ensure democratic voting practices within unions - outlaw secondary boycotts - and restrict picketing. Also called Labor-M
extinction
broadbanding
succession planning
Landrum-Griffin Act
25. The act of returning to the country of origin after an international assignement.
repatriation
contrast effect
criminal sexual harassment
Norris-La Guardia Act
26. Third level of Maslow's hierarchy. Includes friendship - family - and interaction.
ethnocentrism
social needs
positive reinforcement
Railway Labor Act
27. Unpaid union official that represents the employees when dealing with management.
union steward
piecework pay
noncontributory pension plan
reward leadership
28. Cost of living that measures the average prices of products and services over time.
development assignments
managing workforce diversity
consumer price index (CPI)
Medical savings account (MSA)
29. Involves determining the type and number of individuals needed to get the job done.
cross-functional team
human resource information system
accountability
job analysis
30. Reward given for desired behavior.
job simplification
positive reinforcement
pay equity
Medical savings account (MSA)
31. When every desired behavior is reinforced; effective when the behavior is new.
continuous reinforcement
ethnocentrism
noncontributory pension plan
process improvement team
32. Belief that things happen due to their own responsibility.
problem solving appraisal interview
process improvement team
internal locus
reductions-in-force (RIF)
33. Performance appraisal by an employee of their superior. Usually evaluates on leadership - oral communication - delegation of authority - coordination of team efforts - and interest in subordinates.
Walsh-Healy Act
subordinate appraisal
360-degree appraisal
pay grades
34. 1935. Referred to as the Magna Carta of Labor. Guarantees the right to form labor movements.
resignation
expert power
reward leadership
Wagner Act (National Labor Relations Act)
35. A medical insurance plan that the employer contributes to meet the needs of the individual's medical needs.
Medical savings account (MSA)
Employee Retirement Income Security Act (ERISA)
horizontal career path
behaviorally anchored rating scale (BARS)
36. Hands-off approach over all decision-making without any further involvement unless asked to participate.
compressed workweek
job sharing
laissez-faire leadership type
fixed-ratio reinforcement
37. Pay is the same each pay period regardless of hours worked.
salary pay
trancenders
halo effect
safety needs
38. Only suitable defense against discrimination; postulates that age - religion - sex - or nationality is an actual qualification for the job. It does NOT cover race or color.
Bona Fide Occupational Qualification (BFOQ)
constructive discharge
values
voluntary protection program (VPP)
39. An appraisal error involving groups of ratings given to employees.
distributional errors
strategic diversity management
Uniformed Services Employment and Reemployment Act
McDonnell Douglas Test
40. Encourages teamwork and knowledge transfer among employees.
reductions-in-force (RIF)
development assignments
human resource planning
host country nationals
41. A resignation suggested by the employer to the employee.
encouraged resignation
telecommuting
extinction
job rotation
42. 1932. Labor legislation that outlawed 'yellow dog' contracts and forbade federal courts from issuing injunctions to restrain strikes - boycotts - and peaceful picketing.
self-actualization
Norris-La Guardia Act
generalized sexual harassment
non-cash compensation
43. 1970. A law passed to attempt to reduce workplace injuries and illnesses. It's general area of responsibility are: 1.General Industry 2. Maritime 3. Construction 4. Agriculture
self-appraisal
trancenders
Occupational Safety and Health Act (OSHA)
recruiting
44. Rating based on comparison than a standard.
employee involvement (EI) groups
distributional errors
adverse impact
mixed-standard rating scale
45. The different conditions upon which someone leaves a company; may be voluntary or involuntary.
core competencies
balanced scorecard (BSC)
separations
absenteeism
46. Diversity as a result of acquisitions and mergers - which is a forced diversification of the workplace.
strategic diversity management
team appraisal
quality circle
constructive discharge
47. Documents that contain the main information about hazardous material.
Material Safety Data Sheets (MSDS)
quid pro quo harassment
extinction
vesting
48. Teaching long-term skills.
Executive Order 11246
critical incident method
development
eustress
49. Includes hourly wages - salaries - and bonuses.
cash compensation
workforce diversity
transformational leader
balanced scorecard (BSC)
50. An appraisal temporal error when the employee is compared to someone previously rated and not independently.
unstructured interview
Society for Human Resource Management
Older Workers Benefit Protection Act (OWBPA)
contrast error