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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Understanding the duties of the job.
Bona Fide Occupational Qualification (BFOQ)
subordinate appraisal
cash balance pension plan
job analysis
2. An appraisal distributional error where the rater is reluctant to give high or low marks.
error of central tendency
skill-based pay
self-directed team
red circle rates
3. Performance appraisal done by fellow employees - usually combined by the manager into a single profile for use. May be the most accurate - but not used due to popularity copntests.
Clayton Act
unencouraged resignation
peer appraisal
behavioral performance appraisal method
4. Second level of Maslow's hierarchy. Includes security of body - employment - resources - morality - family - health - and posterity.
expert power
job enlargement
safety needs
essay
5. Idea that all cultures are inherently equal.
quality circle
ethnorelativism
job ranking system
Clayton Act
6. An integrated knowledge within an organization that sets it out from the competition.
positive discipline
Pregnancy Discrimination Act
problem solving appraisal interview
core competencies
7. Means that people employed in an organization represent different cultural groups and human qualities.
broadbanding
pluralism
strategic diversity management
workforce diversity
8. Method of performance measurement based on managers' records of specific examples of the employee acting in ways that are either effective or ineffective.
contrast error
motivators
critical incident method
ego strength
9. Hands-off approach over all decision-making without any further involvement unless asked to participate.
peer appraisal
employment-at-will
laissez-faire leadership type
equal employment opportunity (EEO) laws
10. 1963. Amendment to the Fair Labor Standards Act. No discrimination of pay - benefits - or pension based on gender.
temporal errors
social needs
Employee Retirement Income Security Act (ERISA)
Equal Pay Act
11. Group specifically to provide a new product or service.
Occupational Safety and Health Act (OSHA)
project team
Taft-Hartley Act (Labor Management Relations Act)
compressed workweek
12. A career path that is hiearchical in nature and consists of interdependent sequential jobs.
vertical career path
positive reinforcement
Taft-Hartley Act (Labor Management Relations Act)
voluntary protection program (VPP)
13. Purposeful discrimination.
referent power
mixed-standard rating scale
disparate treatment
stress interview
14. Requires the rater to choose from statements that best describe the employee's output.
forced-choice
Worker Adjustment and Restraining Notification (WARN)
orientation
pluralism
15. Harmful stress that accompanies a feeling of insecurity.
continuous reinforcement
distributional errors
employee involvement (EI) groups
distress
16. A method that evaluates based on: 1. Knowledge 2. Accountability 3. Mental Activity (KAMA)
non-cash compensation
value-added compensation
hygiene factors
Hay profile method
17. A pension plan in which only the employer funds pensions.
noncontributory pension plan
structured interview
laissez-faire leadership type
piecework pay
18. 1990. Employers cannot discriminate against people with physical or mental capabilities - and must make reasonable accommodations for people with disabilities or religious preferences.
temporal errors
training
Americans with Disabilities Act (ADA)
Occupational Safety and Health Act (OSHA)
19. A communication of strong and weak points of the employee's performance - and then in which the employee responds with his feelings about the appraisal.
McDonnell Douglas Test
tell and listen appraisal interview
Executive Order 11246
development assignments
20. Highest level of sexual harassment and would result in a punishable act under the law.
criminal sexual harassment
Executive Order 11246
servant leader
punishment
21. Sexual harassment that uses rewards; potential for criminal prosecution.
Civil Rights Act
democratic leadership type
coercive sexual harassment
solicitation sexual harassment
22. When twelve months have been worked at an employer with health insurance - a worker can transfer to another employer with no regard to preexisting conditions.
criminal sexual harassment
Health Insurance Portability and Accountability Act (HIPAA)
ethnorelativism
unencouraged resignation
23. Reward given for desired behavior.
contrast error
human resource information system
hostile environment
positive reinforcement
24. An extremely hard goal - but not impossible to reach.
forced-choice
job specifications
stretch goal
360-degree appraisal
25. A trait method that requires the rater to describe the employee's performance in a statement.; fairly subjective and reliant on the manager's ability to write effective statements.
Older Workers Benefit Protection Act (OWBPA)
contrast effect
essay
restricted policy
26. Various software programs that write job description and specifications based on job analysis.
productivity
motivators
expatriates
computerized job analysis
27. To discipline by being effective - consistent - and applied to all equally. 1. Documentation of Misconduct 2. Investigative Interview 3. Application of Discipline
external locus
hot-stove approach
401(k) savings plan
criminal sexual harassment
28. A written description of the basic tasks - duties - minimum required experience - and responsibilities required of an employee holding a particular job.
restricted policy
defined contribution plan
forced-choice
job description
29. A pay attached to acquiring new knowledge or skills.
criminal sexual harassment
recency error
skill-based pay
critical incident method
30. 1931. Required federal contracts for construction to specify minimum wage for workers.
alternative resolution procedure (ARD)
non-cash compensation
Davis-Bacon Act
punishment
31. Defining the characteristics that the organization feels would be a good fit for the vacancies. To recruit - an organization must conduct job analysis - provide a job description - and give job specification.
recruiting
justice ethical decision
cash balance pension plan
manager/supervisor appraisal
32. Flexible working hours that allow workers to choose start and end times.
problem solving appraisal interview
virtual team
flextime
esteem needs
33. Consists of vertical scales for each dimension of employee's performance.
behaviorally anchored rating scale (BARS)
tell and sell appraisal interview
critical incident
manager/supervisor appraisal
34. A use of motivators to increase satisfaction.
burnout
job enrichment
Americans with Disabilities Act (ADA)
forced-choice
35. Home country nationals that are employees who live and work in a different country than their own.
defined benefit plan
expatriates
balanced scorecard (BSC)
self-directed team
36. Performance appraisal that recognizes team accomplishement instead of individual performance - used by companies with a strong total quality management (TQM) emphasis.
fair representation
business ethics
team appraisal
culture shock
37. Breeds mistrust in the workplace; fairly excepted practice in private industry.
pay secrecy
criminal sexual harassment
self-appraisal
accountability
38. Federal agencies and government contractors must comply with anti discrimination practices. Created the Office of Federal Contract Compliance Programs (OFCCP) to enforce this.
host country nationals
wage curve
Executive Order 11246
process improvement team
39. A pension plan in which the main source of retirement funds today - some employers will match contributions to a certain percentage.
401(k) savings plan
piecework pay
stretch goal
social needs
40. Discipline based on corrective measures of increasing degree. Most commonly used. 1. Oral Warning 2. Written Warning 3. Suspension without Pay 4. Discharge
progressive discipline
functional job analysis (FJA)
Pregnancy Discrimination Act
positive reinforcement
41. The different conditions upon which someone leaves a company; may be voluntary or involuntary.
Family and Medical Leave Act (FMLA)
informal factors
variable-interval reinforcement
separations
42. Listening to understand without judgment.
active listening
customer appraisal
tell and sell appraisal interview
selection
43. Job evaluation based on classification of jobs in groups of predetermined wage grades. This is what the federal government uses.
noncontributory pension plan
job classification system
host country nationals
ego strength
44. Rewards according to random times. Results in moderately high and stable performance.
variable-interval reinforcement
quality circle
positive reinforcement
Supplemental unemployment benefits (SUBS)
45. A group of 6-12 that meet regularly to discuss organizational issues.
contributory pension plan
arbitrator
quality circle
Health Maintenance Organization (HMO)
46. An appraisal temporal error when the employee is compared to someone previously rated and not independently.
authorization card
employment-at-will
contrast error
informal factors
47. Employment at home while communicating with the workplace by phone or fax or modem
Employee Retirement Income Security Act (ERISA)
telecommuting
external locus
ego strength
48. Positive stress that makes some strive to accomplish something.
restricted policy
eustress
Landrum-Griffin Act
separations
49. A pension plan in which both employer and employee fund pensions.
absenteeism
labor agreement
contributory pension plan
extinction
50. The knowledge - skills - and abilities required for the job.
360-degree appraisal
Preferred Provider Organization (PPO)
job specifications
Americans with Disabilities Act (ADA)