SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. 1990. Employers cannot discriminate against people with physical or mental capabilities - and must make reasonable accommodations for people with disabilities or religious preferences.
EEO-1 Report
Americans with Disabilities Act (ADA)
distributional errors
ego strength
2. A use of motivators to increase satisfaction.
hot-stove approach
job enrichment
ethnorelativism
reward leadership
3. A pension plan in which the amount is specific.
defined benefit plan
halo effect
positive discipline
job specifications
4. Rewards according to a random number of behaviors. Results in very high performance.
coercive leadership
eustress
trait performance appraisal method
variable-ratio reinforcement
5. Performance appraisal that recognizes team accomplishement instead of individual performance - used by companies with a strong total quality management (TQM) emphasis.
team appraisal
Material Safety Data Sheets (MSDS)
criminal sexual harassment
four-fifths rule
6. Hands-off approach over all decision-making without any further involvement unless asked to participate.
laissez-faire leadership type
locus control
peer appraisal
equal employment opportunity (EEO) laws
7. A personal disorientation when experiencing an unfamiliar way of life.
contrast error
culture shock
management by objectives (MBO)
reward leadership
8. The different conditions upon which someone leaves a company; may be voluntary or involuntary.
vertical career path
strategic planning
wage and salary survey
separations
9. A time when the individual stops advancing before reaching the next highest level. It is not necessarily a failed effort because not everyone is promoted to the top position and many common career paths are not designed to lead to the top.
moral rights ethical decision
core competencies
host country nationals
career plateauing
10. 1. Treatment that punishes 2. Orderly behavior in an organization 3. Training that corrects undesirable behavior and develops self control
Uniformed Services Employment and Reemployment Act
diversity awareness training
discipline
leadership
11. Unpaid union official that represents the employees when dealing with management.
reward leadership
union steward
training
hostile environment
12. Only suitable defense against discrimination; postulates that age - religion - sex - or nationality is an actual qualification for the job. It does NOT cover race or color.
fair representation
wage and salary survey
cafeteria plans
Bona Fide Occupational Qualification (BFOQ)
13. Quantitative approach to job analysis that assumes all parts of the job relate to data - people - and things.
functional job analysis (FJA)
expert power
generalized sexual harassment
career path
14. Rewards according to random times. Results in moderately high and stable performance.
similar to me error
variable-interval reinforcement
internal selection
Employee assistance programs (EAP)
15. A step beyond tell and sell; stimulation of growth of the employee by discussing problems - needs - innovations - satisfactions - and dissatisfactions since last appraisal.
four-fifths rule
problem solving appraisal interview
pay secrecy
leadership
16. A group with mix of specialists that are assigned rather than voluntary membership.
Norris-La Guardia Act
job specifications
cross-functional team
wage curve
17. Improvement of job efficiency by simplifying it.
democratic leadership type
job simplification
third-country nationals
utilitarian ethical decision
18. Measure the extent which someone has characteristics. Relatively inexpensive - but high potential for errors - and not useful in allocating rewards or promotions.
job analysis
trait performance appraisal method
whistleblowing
voluntary protection program (VPP)
19. Method that determines the relative worth of jobs.
hourly pay
external locus
job evaluation
customer appraisal
20. Official discrimination complaint to Equal Employment Opportunity Commission (EEOC) - filled by employee.
value-added compensation
charge form
defined contribution plan
hygiene factors
21. The matching of people with future vacancies.
human resource planning
fair representation
expatriates
union steward
22. A career path that is hiearchical in nature and consists of interdependent sequential jobs.
self-directed team
Fair Labor Standards Act (FLSA)
vertical career path
disparate treatment
23. Means that people employed in an organization represent different cultural groups and human qualities.
workforce diversity
job rotation
physiological needs
progressive discipline
24. An employer-created fund for laid off employees to draw from on top of unemployment benefits.
diversity awareness training
McDonnell Douglas Test
Supplemental unemployment benefits (SUBS)
vesting
25. A resignation in which an employee chooses to resign without provocation from the employer.
Railway Labor Act
unencouraged resignation
Immigration Reform and Control Act
Employee Retirement Income Security Act (ERISA)
26. A medical insurance plan that the employer contributes to meet the needs of the individual's medical needs.
Medical savings account (MSA)
orientation
temporal errors
peer appraisal
27. An uncomfortable environment that interferes with job performance.
transformational leader
strategic diversity management
safety needs
hostile environment
28. When every desired behavior is reinforced; effective when the behavior is new.
job sharing
continuous reinforcement
Americans with Disabilities Act (ADA)
behavioral performance appraisal method
29. Includes the social environment of the workplace and informal work groups.
structured interview
informal factors
Clayton Act
generalized sexual harassment
30. When twelve months have been worked at an employer with health insurance - a worker can transfer to another employer with no regard to preexisting conditions.
four-fifths rule
motivators
Health Insurance Portability and Accountability Act (HIPAA)
eustress
31. A pension plan in which both employer and employee fund pensions.
contributory pension plan
temporal errors
individualistic ethical decision
separations
32. A problem in evaluation due to being compared to someone previously evaluated.
critical incident method
contrast effect
locus control
four-fifths rule
33. When some of the desired behavior is reinforced. Can be classified into four groups: fixed-interval - fixed-ratio - variable-interval - and variable-ratio.
legitimate leadership
partial reinforcement
Supplemental unemployment benefits (SUBS)
skill-based pay
34. A decision that considers humanity's fundamental rights.
silver handshake
affirmative action
moral rights ethical decision
preconventional moral development
35. Test used by courts to assess merits of prima facie case of disparate treatment when lacking evidence - requires plaintiff to show he: 1. belongs to protected group -2. has applied and is qualified - 3. was rejected despite qualifications - and 4. th
pay equity
succession planning
McDonnell Douglas Test
Pregnancy Discrimination Act
36. A communication of strong and weak points of the employee's performance - and then in which the employee responds with his feelings about the appraisal.
transactional leader
repatriation
wage curve
tell and listen appraisal interview
37. Leadership dependent upon one's position within the company.
error of central tendency
legitimate leadership
Employee assistance programs (EAP)
coercive sexual harassment
38. 1935. Referred to as the Magna Carta of Labor. Guarantees the right to form labor movements.
Health Insurance Portability and Accountability Act (HIPAA)
alternative resolution procedure (ARD)
ethnocentrism
Wagner Act (National Labor Relations Act)
39. Characterized by an open-line communication between workers and management; values team-input - and facilitates group cooperation without being overly active within the group.
democratic leadership type
postconventional moral development
selection
moral rights ethical decision
40. Purposeful discrimination.
variable-ratio reinforcement
disparate treatment
external locus
Health Maintenance Organization (HMO)
41. A procedural document designed by the federal government to assist in hiring - promotion - transfer - demotion - dismissal - and referrals.
Clayton Act
peer appraisal
Uniform Guidelines on Employee Selection Procedures
Health Insurance Portability and Accountability Act (HIPAA)
42. A pension plan in which amount of benefits are based on how much is in their account at time of retirement.
selection
defined contribution plan
red circle rates
problem solving appraisal interview
43. Groups of employees who meet to resolve problems and improve the organization.
employee involvement (EI) groups
inappropriate sexual harassment
union steward
401(k) savings plan
44. An interview that places the applicant in a simulated high stress setting to interview the candidate.
active listening
recruiting
stress interview
non-cash compensation
45. 1967. No discrimination based on ages of people over 40. No pressure for older to retire; no terminating only older employees when downsizing;
Age Discrimination in Employment Act
Long-term disability (LTD) insurance
negative reinforcement
preconventional moral development
46. 1978. No discrimination based on pregnancy - childbirth - and related conditions.
contrast error
Pregnancy Discrimination Act
punishment
coercive leadership
47. Pay is the same each pay period regardless of hours worked.
restricted policy
salary pay
Uniformed Services Employment and Reemployment Act
business ethics
48. A group of people that rely primarily or exclusively on electronic forms of communication to work together in accomplishing goals.
OSHA form 300
virtual team
transformational leader
internal selection
49. A decision based on the principle that the behavior that causes the greatest good for the most is ethical.
justice ethical decision
utilitarian ethical decision
repatriation
vertical career path
50. Rating based on having certain characteristics.
achievement test
graphic rating scale
job evaluation
contrast effect