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DSST Human Resource Management
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Subjects
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dsst
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business-skills
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Home country nationals that are employees who live and work in a different country than their own.
succession planning
defined benefit plan
physiological needs
expatriates
2. The idea that people with authority are subject to reporting to superiors.
criminal sexual harassment
halo effect
accountability
fixed-interval reinforcement
3. A communication of strong and weak points of the employee's performance - and then in which the employee responds with his feelings about the appraisal.
tell and listen appraisal interview
labor agreement
retirement
coercive sexual harassment
4. Discipline based on corrective measures of increasing degree. Most commonly used. 1. Oral Warning 2. Written Warning 3. Suspension without Pay 4. Discharge
criminal sexual harassment
broadbanding
progressive discipline
Equal Pay Act
5. Helps manager translate measurement framework from strategic to operational goals.
contributory pension plan
balanced scorecard (BSC)
adverse impact
career path
6. Systems that provide data for Human Resource control and decision making.
behavioral performance appraisal method
human resource information system
temporal errors
job enlargement
7. Developed in response to a majority dominating the workforce.
recruiting
pay grades
affirmative action
broadbanding
8. Leadership based on the control that management has over rewarding subordinates.
reward leadership
discipline
essay
McDonnell Douglas Test
9. Teaching short-term skills. May be 'on-the-job' or 'off-the-job'.
training
repatriation
mixed-standard rating scale
EEO-1 Report
10. Diversity as a result of acquisitions and mergers - which is a forced diversification of the workplace.
strategic diversity management
reductions-in-force (RIF)
essay
coercive sexual harassment
11. Group assigned with improving quality.
unencouraged resignation
job sharing
process improvement team
expert power
12. Idea that all cultures are inherently equal.
ethnorelativism
labor agreement
mixed-standard rating scale
forced-choice
13. Compensation tied to a reward for effort and performance.
job evaluation
broadbanding
pay for performance standard
Hay profile method
14. Leadership dependent upon one's position within the company.
resignation
active listening
Immigration Reform and Control Act
legitimate leadership
15. 1993. Applies to employers with fifty or more employees. Paternal and maternal leave covered under this act.
Equal Employment Opportunity Act
hostile environment
Family and Medical Leave Act (FMLA)
Pregnancy Discrimination Act
16. Highest level of Maslow's hierarchy. Includes morality - creativity - spontaneity - problem solving - lack of prejudice - and acceptance of facts.
self-actualization
fast tracking
equal employment opportunity (EEO) laws
employee involvement (EI) groups
17. Can directly align employees with the organizational goals - with evaluation based on profits - sales - etc.
cash balance pension plan
subordinate appraisal
productivity
contrast error
18. Improvement of job efficiency by simplifying it.
balance sheet approach
noncontributory pension plan
strategic planning
job simplification
19. Law that affects employers with one hundred or more employees and requires the employer to give advance notice of at least sixty days when a plant closing or mass layoff is planned.
Long-term disability (LTD) insurance
quid pro quo harassment
Taft-Hartley Act (Labor Management Relations Act)
Worker Adjustment and Restraining Notification (WARN)
20. When every desired behavior is reinforced; effective when the behavior is new.
affirmative action
critical incident method
continuous reinforcement
human resource information system
21. Requires the rater to choose from statements that best describe the employee's output.
generalized sexual harassment
defined benefit plan
forced-choice
Health Insurance Portability and Accountability Act (HIPAA)
22. 1978. No discrimination based on pregnancy - childbirth - and related conditions.
negative reinforcement
productivity
Pregnancy Discrimination Act
piecework pay
23. Test used by courts to assess merits of prima facie case of disparate treatment when lacking evidence - requires plaintiff to show he: 1. belongs to protected group -2. has applied and is qualified - 3. was rejected despite qualifications - and 4. th
tell and listen appraisal interview
McDonnell Douglas Test
job analysis
partial reinforcement
24. 1967. No discrimination based on ages of people over 40. No pressure for older to retire; no terminating only older employees when downsizing;
peer appraisal
point system
Age Discrimination in Employment Act
stress interview
25. Withdrawal of a reward.
discipline
labor agreement
extinction
red circle rates
26. A concept Richard Hackman and Greg Oldham formulated after researching job design - focusing on three main parts: core job dimensions - critical psychological states - and employee growth need.
discipline
360-degree appraisal
legitimate leadership
characteristics model
27. Various software programs that write job description and specifications based on job analysis.
individualistic ethical decision
computerized job analysis
distress
orientation
28. A neutral third party that will make the binding decision between both parties.
development
horizontal career path
cross-functional team
arbitrator
29. Performance appraisal that recognizes team accomplishement instead of individual performance - used by companies with a strong total quality management (TQM) emphasis.
management by objectives (MBO)
team appraisal
democratic leadership type
succession planning
30. Evidence suggesting selection precludes members from protected classes.
restricted policy
cross-functional team
disparate treatment
self-appraisal
31. A group of people that rely primarily or exclusively on electronic forms of communication to work together in accomplishing goals.
hostile environment
Taft-Hartley Act (Labor Management Relations Act)
virtual team
postconventional moral development
32. 1970. A law passed to attempt to reduce workplace injuries and illnesses. It's general area of responsibility are: 1.General Industry 2. Maritime 3. Construction 4. Agriculture
forced-choice
job rotation
Davis-Bacon Act
Occupational Safety and Health Act (OSHA)
33. A method of moving the employee to different jobs for variety - designed to prevent boredom of repetitive tasks.
job rotation
referent power
negative reinforcement
repatriation
34. A pension plan in which the main source of retirement funds today - some employers will match contributions to a certain percentage.
job rotation
mixed-standard rating scale
401(k) savings plan
self-appraisal
35. An appraisal error involving groups of ratings given to employees.
Preferred Provider Organization (PPO)
distributional errors
behaviorally anchored rating scale (BARS)
manager/supervisor appraisal
36. Seeking to minimize ethnocentrism and moving toward pluralism and ethnorelativism.
referent power
self-appraisal
hot-stove approach
managing workforce diversity
37. Rejection of a higher percentage of protected classes for employment; unintentional discrimination.
adverse impact
pay secrecy
partial reinforcement
succession planning
38. A decision based on existing norms.
tell and listen appraisal interview
achievement test
social contract ethical decision
esteem needs
39. A group of 6-12 that meet regularly to discuss organizational issues.
vertical career path
hourly pay
leadership
quality circle
40. When some of the desired behavior is reinforced. Can be classified into four groups: fixed-interval - fixed-ratio - variable-interval - and variable-ratio.
behavior observation scales (BOS)
behavioral performance appraisal method
partial reinforcement
vertical career path
41. A flexible benefit plan for the employee - letting them choose the benefits best suited to their personal needs and situation.
Norris-La Guardia Act
subordinate appraisal
cafeteria plans
job analysis
42. Advancing to the next level in the minimum time required in the current position.
voluntary reduction
fast tracking
piecework pay
balanced scorecard (BSC)
43. Accommodation of several cultures.
equal employment opportunity (EEO) laws
pluralism
job description
vertical career path
44. An appraisal temporal error in which the appraiser inflates the evaluation because of a mutual connection.
employee involvement (EI) groups
similar to me error
labor agreement
conventional moral development
45. Payment rates above the pay range.
red circle rates
achievement test
expatriates
ego strength
46. Strength of person's convictions. The higher it is - the more likely one will follow what they believe is ethical in lieu of following unethical impulses.
Society for Human Resource Management
ego strength
contrast effect
positive discipline
47. Unpaid union official that represents the employees when dealing with management.
cash compensation
wage curve
justice ethical decision
union steward
48. Highly trained workers that are a group that perform interdependent tasks.
progressive discipline
manager/supervisor appraisal
involuntary reduction
self-directed team
49. Rewards after a specific number of desired behaviors. Results in high or stable performance.
ego strength
job classification system
managing workforce diversity
fixed-ratio reinforcement
50. 1935. Referred to as the Magna Carta of Labor. Guarantees the right to form labor movements.
authoritarian leadership type
locus control
Wagner Act (National Labor Relations Act)
Fair Labor Standards Act (FLSA)
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