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DSST Human Resource Management
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Subjects
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dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Test used by courts to assess merits of prima facie case of disparate treatment when lacking evidence - requires plaintiff to show he: 1. belongs to protected group -2. has applied and is qualified - 3. was rejected despite qualifications - and 4. th
functional job analysis (FJA)
McDonnell Douglas Test
job analysis
development
2. An early retirement incentive in a form of a cash bonus or increased pension.
punishment
silver handshake
eustress
social contract ethical decision
3. Separation that is typically planned well in advanced - and are well received - celebratory occasions.
Norris-La Guardia Act
Material Safety Data Sheets (MSDS)
retirement
conventional moral development
4. An intent to resign from a company that is typically expressed in written communication to the employee's manager.
resignation
Railway Labor Act
factor comparison system
point system
5. An appraisal temporal error when the employee is compared to someone previously rated and not independently.
employee involvement (EI) groups
trancenders
contrast error
functional job analysis (FJA)
6. The working conditions - pay - company policies - and interpersonal relationships; they help eliminate job satisfaction - but do not motivate the employee according to the two-factor theory.
trait performance appraisal method
position analysis questionnaire (PAQ)
equal employment opportunity (EEO) laws
hygiene factors
7. The first level of moral development - in which people make decisions based on selfish reasons; concerned only with external rewards or punishments. A characteristic of managers with authoritarian and coercive styles.
employee involvement (EI) groups
preconventional moral development
moral rights ethical decision
balance sheet approach
8. Pay is the same each pay period regardless of hours worked.
quid pro quo harassment
behavior checklist
fair representation
salary pay
9. Quantitative job evaluation that determines the value based on the points assigned to it; uses the point manual.
job ranking system
silver handshake
wage curve
point system
10. Statement authorizing union to act as their representative.
reductions-in-force (RIF)
authorization card
variable-ratio reinforcement
safety needs
11. The second level of moral development in which people make decisions that conform to societal expectations. A characteristic of managers who encourage work collaboration.
broadbanding
postconventional moral development
conventional moral development
job ranking system
12. An organization that is participatory in problem solving - improving - and increasing capabilities.
moral rights ethical decision
learning organization
job enrichment
flextime
13. Sexual harassment that uses rewards; potential for criminal prosecution.
piecework pay
solicitation sexual harassment
Hay profile method
cafeteria plans
14. Laws that prevent discrimination in the workplace.
Immigration Reform and Control Act
equal employment opportunity (EEO) laws
accountability
referent power
15. Evidence suggesting selection precludes members from protected classes.
cross-functional team
restricted policy
expert power
self-appraisal
16. A medical insurance plan that the employer contributes to meet the needs of the individual's medical needs.
constructive discharge
Davis-Bacon Act
internal selection
Medical savings account (MSA)
17. A code of moral principles and values that govern organizational behavior.
business ethics
affirmative action
expert power
safety needs
18. Reward given for desired behavior.
factor comparison system
job enrichment
positive reinforcement
360-degree appraisal
19. An integrated knowledge within an organization that sets it out from the competition.
job sharing
core competencies
locus control
job analysis
20. Performance appraisal that seeks evaluation from internal and external customers.
management by objectives (MBO)
similar to me error
customer appraisal
values
21. Sexual remarks or actions not targeted at a specific individual.
generalized sexual harassment
expert power
laissez-faire leadership type
computerized job analysis
22. Test that measure what a person can do right now.
similar to me error
essay
achievement test
equal employment opportunity (EEO) laws
23. Identification of future candidates for future anticipated vacancies.
halo effect
adverse impact
succession planning
project team
24. The process of screening - interviewing - and hiring individuals.
silver handshake
hygiene factors
selection
Worker Adjustment and Restraining Notification (WARN)
25. Voluntary or involuntary reductions in labor.
Health Insurance Portability and Accountability Act (HIPAA)
tell and listen appraisal interview
reductions-in-force (RIF)
job ranking system
26. 1931. Required federal contracts for construction to specify minimum wage for workers.
selection
Davis-Bacon Act
disparate treatment
Landrum-Griffin Act
27. The act of returning to the country of origin after an international assignement.
cross-functional team
repatriation
management by objectives (MBO)
negative reinforcement
28. Documents that contain the main information about hazardous material.
Employee assistance programs (EAP)
recruiting
democratic leadership type
Material Safety Data Sheets (MSDS)
29. The different conditions upon which someone leaves a company; may be voluntary or involuntary.
separations
vesting
401(k) savings plan
unstructured interview
30. Unpaid union official that represents the employees when dealing with management.
critical incident
union steward
cross-functional team
Health Maintenance Organization (HMO)
31. The third level of moral development in which people make decisions based on internalized principles - beliefs - and values. A characteristic of managers that encourage to think for themselves and engage in moral reasoning.
transformational leader
postconventional moral development
coercive sexual harassment
constructive discharge
32. Flexible working hours that allow workers to choose start and end times.
Immigration Reform and Control Act
taskforce team
informal factors
flextime
33. Theory Z people - those that have reached the self-actualization phase.
inappropriate sexual harassment
Immigration Reform and Control Act
trancenders
training
34. Compensation system that equals American money to foreign money on terms of purchasing power.
physiological needs
balance sheet approach
Uniformed Services Employment and Reemployment Act
value-added compensation
35. Pay according to the number of units produced.
authoritarian leadership type
piecework pay
arbitrator
recruiting
36. A resignation in which an employee chooses to resign without provocation from the employer.
unencouraged resignation
absenteeism
selection
McDonnell Douglas Test
37. An appraisal distributional error where the appraiser gives their employees unusually high or low marks.
pay grades
error of leniency or strictness
voluntary protection program (VPP)
democratic leadership type
38. Positive stress that makes some strive to accomplish something.
Long-term disability (LTD) insurance
succession planning
coercive sexual harassment
eustress
39. 1978. No discrimination based on pregnancy - childbirth - and related conditions.
unencouraged resignation
protected classes
Pregnancy Discrimination Act
recency error
40. Discipline focused on early correcion of employee misconduct. 1. Conference between employee and supervisor. 2. Second conference when solution did not work 3. Decision-making leave (paid leave)
job analysis
coercive leadership
positive discipline
forced-choice
41. Includes hourly wages - salaries - and bonuses.
aptitude tests
hygiene factors
cash compensation
position analysis questionnaire (PAQ)
42. Quantitative approach to job analysis that assumes all parts of the job relate to data - people - and things.
job specifications
functional job analysis (FJA)
Wagner Act (National Labor Relations Act)
balanced scorecard (BSC)
43. A trait method that requires the rater to describe the employee's performance in a statement.; fairly subjective and reliant on the manager's ability to write effective statements.
essay
retirement
partial reinforcement
voluntary reduction
44. Performance appraisal by an employee of their superior. Usually evaluates on leadership - oral communication - delegation of authority - coordination of team efforts - and interest in subordinates.
pay grades
subordinate appraisal
pay for performance standard
strategic planning
45. A step beyond tell and sell; stimulation of growth of the employee by discussing problems - needs - innovations - satisfactions - and dissatisfactions since last appraisal.
eustress
cross-functional team
Age Discrimination in Employment Act
problem solving appraisal interview
46. Encourages teamwork and knowledge transfer among employees.
Preferred Provider Organization (PPO)
contrast effect
401(k) savings plan
development assignments
47. 1. Treatment that punishes 2. Orderly behavior in an organization 3. Training that corrects undesirable behavior and develops self control
moral rights ethical decision
discipline
taskforce team
cross-functional team
48. Strength of person's convictions. The higher it is - the more likely one will follow what they believe is ethical in lieu of following unethical impulses.
job ranking system
job sharing
cafeteria plans
ego strength
49. Employment at home while communicating with the workplace by phone or fax or modem
Hay profile method
protected classes
telecommuting
locus control
50. Rewards according to a random number of behaviors. Results in very high performance.
ego strength
wage and salary survey
variable-ratio reinforcement
essay
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