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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Act that amended age discrimination in employment to include all employee benefits; also provided terminated employees with time to consider group termination or retirement programs and consult an attorney.
Older Workers Benefit Protection Act (OWBPA)
flextime
balance sheet approach
fixed-interval reinforcement
2. Leadership based on the control that management has over rewarding subordinates.
recruiting
absenteeism
reward leadership
forced-choice
3. Services provided for workers to deal with problems that interfere with how they do their jobs.
Uniformed Services Employment and Reemployment Act
Wagner Act (National Labor Relations Act)
fixed-interval reinforcement
Employee assistance programs (EAP)
4. Developed in response to a majority dominating the workforce.
adverse impact
affirmative action
servant leader
wage curve
5. An extremely hard goal - but not impossible to reach.
critical incident
fair representation
job description
stretch goal
6. When some of the desired behavior is reinforced. Can be classified into four groups: fixed-interval - fixed-ratio - variable-interval - and variable-ratio.
job simplification
partial reinforcement
behavioral performance appraisal method
protected classes
7. Hands-off approach over all decision-making without any further involvement unless asked to participate.
Norris-La Guardia Act
Fair Labor Standards Act (FLSA)
laissez-faire leadership type
balanced scorecard (BSC)
8. A form in which accidents that cause death - illness - or injury in the workplace are recorded.
servant leader
problem solving appraisal interview
variable-interval reinforcement
OSHA form 300
9. An appraisal temporal error in which the appraiser inflates the evaluation because of a mutual connection.
stress interview
employee involvement (EI) groups
similar to me error
postconventional moral development
10. 1936. Responsible for prevailing minimum wage in a locality. Regular working hours identified as 8 per day and 40 per week; and time and a half for additional; no employment for convicts and children.
Taft-Hartley Act (Labor Management Relations Act)
piecework pay
Walsh-Healy Act
ethnorelativism
11. Giving something unpleasant for an undesired behavior.
punishment
taskforce team
culture shock
restricted policy
12. A pension plan in which the employer contributes percentage of employer pay to an account that earns interest. When the employee leaves - the amount is rolled up into an individual retirement account (IRA).
balanced scorecard (BSC)
cash balance pension plan
solicitation sexual harassment
factor comparison system
13. Means that people employed in an organization represent different cultural groups and human qualities.
workforce diversity
career plateauing
job evaluation
silver handshake
14. Collapses traditional salary grades into a few wide bands and helps eliminate obsession with grades and gives management an enhanced ability to reward on performance.
behavioral performance appraisal method
safety needs
internal locus
broadbanding
15. Characterized by an open-line communication between workers and management; values team-input - and facilitates group cooperation without being overly active within the group.
democratic leadership type
succession planning
Uniform Guidelines on Employee Selection Procedures
business ethics
16. Diversity as a result of acquisitions and mergers - which is a forced diversification of the workplace.
stress interview
strategic diversity management
self-appraisal
disparate treatment
17. Traditional approach to appraisal - a review by management one level higher.
manager/supervisor appraisal
authoritarian leadership type
pay grades
balance sheet approach
18. The oldest and simplest job evaluation that is based on grouping the jobs based on their relative worth to one another; can only be used on a small number of jobs.
project team
job analysis
job classification system
job ranking system
19. An early retirement incentive in a form of a cash bonus or increased pension.
silver handshake
inappropriate sexual harassment
individualistic ethical decision
401(k) savings plan
20. Highest level of Maslow's hierarchy. Includes morality - creativity - spontaneity - problem solving - lack of prejudice - and acceptance of facts.
internal locus
arbitrator
behavior checklist
self-actualization
21. An employer-created fund for laid off employees to draw from on top of unemployment benefits.
consumer price index (CPI)
criminal sexual harassment
Supplemental unemployment benefits (SUBS)
vesting
22. Measure the extent which someone has characteristics. Relatively inexpensive - but high potential for errors - and not useful in allocating rewards or promotions.
job enlargement
job evaluation
trait performance appraisal method
self-directed team
23. 1974. Main federal legislation responsible for controlling employee benefit and retirement plans.
Employee Retirement Income Security Act (ERISA)
structured interview
error of leniency or strictness
results performance appraisal method
24. Statement authorizing union to act as their representative.
authorization card
job ranking system
contrast effect
hot-stove approach
25. A group of people that rely primarily or exclusively on electronic forms of communication to work together in accomplishing goals.
active listening
Medical savings account (MSA)
virtual team
pluralism
26. The second level of moral development in which people make decisions that conform to societal expectations. A characteristic of managers who encourage work collaboration.
reward leadership
recruiting
conventional moral development
transactional leader
27. Withdrawal of a reward.
cash balance pension plan
extinction
job enlargement
contributory pension plan
28. Documents that contain the main information about hazardous material.
balance sheet approach
burnout
employee involvement (EI) groups
Material Safety Data Sheets (MSDS)
29. The ability to influence people to achieve goals for the organization.
leadership
extinction
Walsh-Healy Act
cash compensation
30. Consists of vertical scales for each dimension of employee's performance.
similar to me error
behaviorally anchored rating scale (BARS)
job rotation
tell and listen appraisal interview
31. Can directly align employees with the organizational goals - with evaluation based on profits - sales - etc.
productivity
Uniformed Services Employment and Reemployment Act
ego strength
behavior observation scales (BOS)
32. A time when the individual stops advancing before reaching the next highest level. It is not necessarily a failed effort because not everyone is promoted to the top position and many common career paths are not designed to lead to the top.
generalized sexual harassment
authorization card
career plateauing
vesting
33. Performance appraisal that seeks evaluation from internal and external customers.
Executive Order 11246
Health Insurance Portability and Accountability Act (HIPAA)
criminal sexual harassment
customer appraisal
34. Group of healthcare providers that guarantee lower healthcare costs to the employer; seen as a higher quality to the employee.
Railway Labor Act
Preferred Provider Organization (PPO)
manager/supervisor appraisal
hourly pay
35. A resignation suggested by the employer to the employee.
job analysis
EEO-1 Report
encouraged resignation
behavior checklist
36. Purposeful discrimination.
Americans with Disabilities Act (ADA)
halo effect
disparate treatment
pay secrecy
37. 1994. Jobs are protected for those that go on short military service.
Civil Rights Act
ethnorelativism
360-degree appraisal
Uniformed Services Employment and Reemployment Act
38. A pension plan in which only the employer funds pensions.
partial reinforcement
noncontributory pension plan
discipline
error of leniency or strictness
39. Characterized by dictatorship that dismisses input from team members; decides the term of tasks and who will perform the work to be done.
authoritarian leadership type
affirmative action
punishment
job enlargement
40. Listening to understand without judgment.
active listening
flextime
fair representation
hostile environment
41. The third level of moral development in which people make decisions based on internalized principles - beliefs - and values. A characteristic of managers that encourage to think for themselves and engage in moral reasoning.
skill-based pay
postconventional moral development
EEO-1 Report
Wagner Act (National Labor Relations Act)
42. The combination of various appraisal systems to give the manager and employee the best view into the performance.
cafeteria plans
360-degree appraisal
career plateauing
Civil Rights Act
43. A report companies with 100 or more employees must fill out annually to determine workforce composition.
laissez-faire leadership type
EEO-1 Report
job enlargement
Fair Labor Standards Act (FLSA)
44. Union must represent union and nonunion members equally.
results performance appraisal method
culture shock
inappropriate sexual harassment
fair representation
45. Hiring through searching and evaluating internal job postings and existing employee files.
internal selection
social contract ethical decision
individualistic ethical decision
continuous reinforcement
46. A pension plan in which the amount is specific.
self-actualization
defined benefit plan
job evaluation
human resource information system
47. Employees that are not from the home or host country.
functional job analysis (FJA)
third-country nationals
expert power
quid pro quo harassment
48. Defining the characteristics that the organization feels would be a good fit for the vacancies. To recruit - an organization must conduct job analysis - provide a job description - and give job specification.
affirmative action
human resource information system
Fair Labor Standards Act (FLSA)
recruiting
49. Threat of power in order to convince someone to engage in sexual activity.
Wagner Act (National Labor Relations Act)
Age Discrimination in Employment Act
coercive sexual harassment
ethnorelativism
50. Rates performance of employee achievement of goals set by manager and the employee.
Clayton Act
development assignments
management by objectives (MBO)
encouraged resignation