Test your basic knowledge |

DSST Human Resource Management

Subjects : dsst, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Pay is the same each pay period regardless of hours worked.






2. A pension plan in which the main source of retirement funds today - some employers will match contributions to a certain percentage.






3. Different types of employee complaint resolution procedures.






4. 1993. Applies to employers with fifty or more employees. Paternal and maternal leave covered under this act.






5. 1. Treatment that punishes 2. Orderly behavior in an organization 3. Training that corrects undesirable behavior and develops self control






6. An integrated knowledge within an organization that sets it out from the competition.






7. 1914. No forbidding the existence of a union.






8. 1994. Jobs are protected for those that go on short military service.






9. Fourth level of Maslow's hierarchy. Includes self-esteem - confidence - achievement - respect of and by others.






10. Developed in response to a majority dominating the workforce.






11. Rating based on comparison than a standard.






12. The need for achievement - recognition - responsibility - and growth; they both eliminate job dissatisfaction and stimulate motivation.






13. A behavioral method that notes an unusual event that identifies superior or inferior performance by the employee.






14. 194-point questionnaire with five-point scale to determine the degree in which tasks are performed.






15. An organization that is participatory in problem solving - improving - and increasing capabilities.






16. The survey of the wages paid to employees with similar skill sets in a labor market. The Bureau of Labor Statistics publishes a reliable one.






17. 1967. No discrimination based on ages of people over 40. No pressure for older to retire; no terminating only older employees when downsizing;






18. An appraisal distributional error where the rater is reluctant to give high or low marks.






19. 1972. Extended Civil Rights Title VII to government workers.






20. The on-the-job method of development for new employees. May be formal or informal.






21. Leadership based on the control that management has over punishing subordinates.






22. Focus on the employee's achievements; less subjective - acceptable for employees and supervisors - link individual performance with organizational goals - encourage goal setting - and are good for reward and promotion decisions. However - time consum






23. 1947. Pro-business act created to counter the pro-labor Wagner Act by banning unfair practices of labor unions. Created the Federal Mediation and Conciliation Service (FMCS) to help resolve grievances.






24. A problem in appraisal in which an employee is given the same grade on all dimensions based on a few attributes.






25. An attempt by the employer to alter the behavior of the employee by persuasion and motivational incentives.






26. A leader who motivates people to transcend their personal interests for the good of the group; characterized by the ability to bring innovation.






27. Belief that things happen due to luck or chance.






28. Training designed to make people recognize and address their own prejudices.






29. Teaching short-term skills. May be 'on-the-job' or 'off-the-job'.






30. A pension plan in which both employer and employee fund pensions.






31. The combination of various appraisal systems to give the manager and employee the best view into the performance.






32. An appraisal distributional error where the appraiser gives their employees unusually high or low marks.






33. Job evaluation based on classification of jobs in groups of predetermined wage grades. This is what the federal government uses.






34. An appraisal temporal error when the employee is compared to someone previously rated and not independently.






35. Laws that prevent discrimination in the workplace.






36. Rewards according to random times. Results in moderately high and stable performance.






37. When every desired behavior is reinforced; effective when the behavior is new.






38. Rewards according to a random number of behaviors. Results in very high performance.






39. Hands-off approach over all decision-making without any further involvement unless asked to participate.






40. A trait method that requires the rater to describe the employee's performance in a statement.; fairly subjective and reliant on the manager's ability to write effective statements.






41. An situation in which an employer makes work life so difficult for the employee that they have no choice but to resign.






42. A pension plan in which the amount is specific.






43. Evaluation based on factor-by-factor of development and comparison. Comparison against key jobs within the organization.






44. Understanding the duties of the job.






45. Bottom level of Maslow's hierarchy. Includes shelter - food - sleep - breaks - and compensation.






46. An appraisal temporal error in which the appraiser inflates the evaluation because of a mutual connection.






47. An interview that places the applicant in a simulated high stress setting to interview the candidate.






48. Union must represent union and nonunion members equally.






49. An interview that may have no format at all or have open ended questions - but makes it difficult to compare candidates.






50. Can directly align employees with the organizational goals - with evaluation based on profits - sales - etc.