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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Strength of person's convictions. The higher it is - the more likely one will follow what they believe is ethical in lieu of following unethical impulses.
ego strength
point system
Immigration Reform and Control Act
Long-term disability (LTD) insurance
2. Performance appraisal that recognizes team accomplishement instead of individual performance - used by companies with a strong total quality management (TQM) emphasis.
charge form
team appraisal
taskforce team
cafeteria plans
3. An appraisal distributional error where the appraiser gives their employees unusually high or low marks.
error of leniency or strictness
Material Safety Data Sheets (MSDS)
justice ethical decision
punishment
4. A pension plan in which the amount is specific.
extinction
strategic planning
defined benefit plan
red circle rates
5. When every desired behavior is reinforced; effective when the behavior is new.
employment-at-will
pluralism
continuous reinforcement
Consolidated Omnibus Budget Reconciliation Act (COBRA)
6. An interview based on a set group of questions so to be compared answers across all candidates. Questions are asked based on job knowledge - job simulation - situational - and work willingness.
Uniform Guidelines on Employee Selection Procedures
graphic rating scale
structured interview
encouraged resignation
7. Guarantee of benefits - especially in pension plans.
vesting
job classification system
functional job analysis (FJA)
telecommuting
8. A time when the individual stops advancing before reaching the next highest level. It is not necessarily a failed effort because not everyone is promoted to the top position and many common career paths are not designed to lead to the top.
orientation
contrast error
career plateauing
mixed-standard rating scale
9. A career path that is hiearchical in nature and consists of interdependent sequential jobs.
development
vertical career path
Consolidated Omnibus Budget Reconciliation Act (COBRA)
adverse impact
10. Different types of employee complaint resolution procedures.
alternative resolution procedure (ARD)
workforce diversity
Equal Pay Act
protected classes
11. A decision that considers humanity's fundamental rights.
moral rights ethical decision
resignation
job enrichment
four-fifths rule
12. Involves determining the type and number of individuals needed to get the job done.
results performance appraisal method
motivators
managing workforce diversity
job analysis
13. The rater checks statements on a list that he believes are characteristic of the employee.
Wagner Act (National Labor Relations Act)
defined contribution plan
position analysis questionnaire (PAQ)
behavior checklist
14. The idea that people with authority are subject to reporting to superiors.
Bona Fide Occupational Qualification (BFOQ)
preconventional moral development
labor agreement
accountability
15. Consists of vertical scales for each dimension of employee's performance.
behaviorally anchored rating scale (BARS)
Taft-Hartley Act (Labor Management Relations Act)
four-fifths rule
horizontal career path
16. An early retirement incentive in a form of a cash bonus or increased pension.
Health Insurance Portability and Accountability Act (HIPAA)
business ethics
progressive discipline
silver handshake
17. Discipline focused on early correcion of employee misconduct. 1. Conference between employee and supervisor. 2. Second conference when solution did not work 3. Decision-making leave (paid leave)
Americans with Disabilities Act (ADA)
hygiene factors
job description
positive discipline
18. A behavioral method that notes an unusual event that identifies superior or inferior performance by the employee.
critical incident
Health Maintenance Organization (HMO)
fixed-interval reinforcement
behaviorally anchored rating scale (BARS)
19. Statement authorizing union to act as their representative.
four-fifths rule
Medical savings account (MSA)
Material Safety Data Sheets (MSDS)
authorization card
20. A use of motivators to increase satisfaction.
job enrichment
progressive discipline
expert power
Clayton Act
21. An appraisal temporal error in which the appraiser inflates the evaluation because of a mutual connection.
similar to me error
piecework pay
postconventional moral development
arbitrator
22. Method of performance measurement based on managers' records of specific examples of the employee acting in ways that are either effective or ineffective.
job enlargement
vertical career path
utilitarian ethical decision
critical incident method
23. When twelve months have been worked at an employer with health insurance - a worker can transfer to another employer with no regard to preexisting conditions.
problem solving appraisal interview
balance sheet approach
Uniformed Services Employment and Reemployment Act
Health Insurance Portability and Accountability Act (HIPAA)
24. Power derived from the degree in which one is admired and people want to emulate them.
safety needs
utilitarian ethical decision
referent power
Equal Employment Opportunity Act
25. An appraisal error based on biases of how the information is selected - evaluated - or organized.
pluralism
progressive discipline
temporal errors
arbitrator
26. Threat of power in order to convince someone to engage in sexual activity.
vesting
cafeteria plans
laissez-faire leadership type
coercive sexual harassment
27. Insurance that pays for nursing homes and medical-related costs to old age and illness.
progressive discipline
variable-interval reinforcement
Uniform Guidelines on Employee Selection Procedures
Long-term disability (LTD) insurance
28. Characterized by dictatorship that dismisses input from team members; decides the term of tasks and who will perform the work to be done.
authoritarian leadership type
EEO-1 Report
flextime
hot-stove approach
29. Performance appraisal done by fellow employees - usually combined by the manager into a single profile for use. May be the most accurate - but not used due to popularity copntests.
project team
managing workforce diversity
peer appraisal
hourly pay
30. An uncomfortable environment that interferes with job performance.
Americans with Disabilities Act (ADA)
hostile environment
quid pro quo harassment
behavior observation scales (BOS)
31. A medical insurance plan that the employer contributes to meet the needs of the individual's medical needs.
unstructured interview
cafeteria plans
continuous reinforcement
Medical savings account (MSA)
32. 1947. Pro-business act created to counter the pro-labor Wagner Act by banning unfair practices of labor unions. Created the Federal Mediation and Conciliation Service (FMCS) to help resolve grievances.
problem solving appraisal interview
criminal sexual harassment
consumer price index (CPI)
Taft-Hartley Act (Labor Management Relations Act)
33. A leader who motivates people to transcend their personal interests for the good of the group; characterized by the ability to bring innovation.
transformational leader
locus control
job enlargement
aptitude tests
34. Act that amended age discrimination in employment to include all employee benefits; also provided terminated employees with time to consider group termination or retirement programs and consult an attorney.
job enlargement
Older Workers Benefit Protection Act (OWBPA)
Medical savings account (MSA)
Occupational Safety and Health Act (OSHA)
35. A report companies with 100 or more employees must fill out annually to determine workforce composition.
Walsh-Healy Act
defined contribution plan
EEO-1 Report
telecommuting
36. Means that people employed in an organization represent different cultural groups and human qualities.
workforce diversity
critical incident
succession planning
expert power
37. Only suitable defense against discrimination; postulates that age - religion - sex - or nationality is an actual qualification for the job. It does NOT cover race or color.
Bona Fide Occupational Qualification (BFOQ)
Immigration Reform and Control Act
conventional moral development
internal locus
38. Power based on individual expertise.
justice ethical decision
factor comparison system
unencouraged resignation
expert power
39. Quantitative job evaluation that determines the value based on the points assigned to it; uses the point manual.
development
point system
wage and salary survey
Norris-La Guardia Act
40. 1970. A law passed to attempt to reduce workplace injuries and illnesses. It's general area of responsibility are: 1.General Industry 2. Maritime 3. Construction 4. Agriculture
critical incident method
project team
individualistic ethical decision
Occupational Safety and Health Act (OSHA)
41. Traditional approach to appraisal - a review by management one level higher.
social needs
manager/supervisor appraisal
justice ethical decision
aptitude tests
42. The first level of moral development - in which people make decisions based on selfish reasons; concerned only with external rewards or punishments. A characteristic of managers with authoritarian and coercive styles.
Clayton Act
preconventional moral development
transactional leader
discipline
43. Measures the frequency of observed behavior.
fair representation
behavior observation scales (BOS)
union steward
adverse impact
44. 1994. Jobs are protected for those that go on short military service.
job sharing
red circle rates
telecommuting
Uniformed Services Employment and Reemployment Act
45. Pay by the hour.
fixed-interval reinforcement
error of leniency or strictness
structured interview
hourly pay
46. 1938. Provided basic pay structure for workers. Those that have to be paid are non-exempt and must be paid at least the minimum wage. Those who hold executive or managerial positions are exempt.
quality circle
positive reinforcement
Fair Labor Standards Act (FLSA)
human resource information system
47. Compensation tied to a reward for effort and performance.
solicitation sexual harassment
pay for performance standard
compressed workweek
external locus
48. An interview that may have no format at all or have open ended questions - but makes it difficult to compare candidates.
Norris-La Guardia Act
self-directed team
transformational leader
unstructured interview
49. Measures what a person is capable of learning.
aptitude tests
similar to me error
charge form
consumer price index (CPI)
50. Group specifically to provide a new product or service.
piecework pay
project team
contrast error
conventional moral development