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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Evaluation based on factor-by-factor of development and comparison. Comparison against key jobs within the organization.
critical incident
factor comparison system
point system
involuntary reduction
2. Purposeful discrimination.
restricted policy
job classification system
pay secrecy
disparate treatment
3. Union must represent union and nonunion members equally.
temporal errors
subordinate appraisal
salary pay
fair representation
4. Includes hourly wages - salaries - and bonuses.
Health Maintenance Organization (HMO)
Landrum-Griffin Act
cash compensation
job analysis
5. 1967. No discrimination based on ages of people over 40. No pressure for older to retire; no terminating only older employees when downsizing;
Society for Human Resource Management
Age Discrimination in Employment Act
distress
customer appraisal
6. Evaluating self - considering one's own strengths and weaknesses. Best used for developmental purposes.
mixed-standard rating scale
self-appraisal
error of leniency or strictness
third-country nationals
7. The number of days in the work week is shortened and the hours per day are longer.
trancenders
compressed workweek
balance sheet approach
variable-ratio reinforcement
8. 1970. A law passed to attempt to reduce workplace injuries and illnesses. It's general area of responsibility are: 1.General Industry 2. Maritime 3. Construction 4. Agriculture
Occupational Safety and Health Act (OSHA)
defined contribution plan
critical incident method
job enlargement
9. Breeds mistrust in the workplace; fairly excepted practice in private industry.
pay secrecy
ethnorelativism
resignation
subordinate appraisal
10. Consists of vertical scales for each dimension of employee's performance.
wage curve
Age Discrimination in Employment Act
balanced scorecard (BSC)
behaviorally anchored rating scale (BARS)
11. Official discrimination complaint to Equal Employment Opportunity Commission (EEOC) - filled by employee.
democratic leadership type
charge form
Bona Fide Occupational Qualification (BFOQ)
productivity
12. The working conditions - pay - company policies - and interpersonal relationships; they help eliminate job satisfaction - but do not motivate the employee according to the two-factor theory.
Uniformed Services Employment and Reemployment Act
protected classes
hygiene factors
pay equity
13. An employer-created fund for laid off employees to draw from on top of unemployment benefits.
Supplemental unemployment benefits (SUBS)
critical incident method
consumer price index (CPI)
Immigration Reform and Control Act
14. Identification of future candidates for future anticipated vacancies.
culture shock
Long-term disability (LTD) insurance
individualistic ethical decision
succession planning
15. The idea that people with authority are subject to reporting to superiors.
defined benefit plan
401(k) savings plan
human resource information system
accountability
16. The process of screening - interviewing - and hiring individuals.
results performance appraisal method
variable-interval reinforcement
selection
repatriation
17. To discipline by being effective - consistent - and applied to all equally. 1. Documentation of Misconduct 2. Investigative Interview 3. Application of Discipline
balanced scorecard (BSC)
position analysis questionnaire (PAQ)
hot-stove approach
skill-based pay
18. The ability to influence people to achieve goals for the organization.
Long-term disability (LTD) insurance
characteristics model
leadership
critical incident
19. Bottom level of Maslow's hierarchy. Includes shelter - food - sleep - breaks - and compensation.
recruiting
physiological needs
telecommuting
cash compensation
20. Threat of power in order to convince someone to engage in sexual activity.
generalized sexual harassment
unencouraged resignation
coercive sexual harassment
behavior checklist
21. Includes the social environment of the workplace and informal work groups.
resignation
informal factors
mixed-standard rating scale
halo effect
22. The rater checks statements on a list that he believes are characteristic of the employee.
Health Maintenance Organization (HMO)
behavior checklist
progressive discipline
EEO-1 Report
23. A trait method that requires the rater to describe the employee's performance in a statement.; fairly subjective and reliant on the manager's ability to write effective statements.
telecommuting
Clayton Act
essay
alternative resolution procedure (ARD)
24. Groups of jobs within a class that are paid the same. Used by the federal government.
pay grades
job enlargement
variable-interval reinforcement
managing workforce diversity
25. 1914. No forbidding the existence of a union.
solicitation sexual harassment
utilitarian ethical decision
subordinate appraisal
Clayton Act
26. The degree in which an individual believes they have control of their fate.
Material Safety Data Sheets (MSDS)
locus control
Clayton Act
Health Maintenance Organization (HMO)
27. The oldest and simplest job evaluation that is based on grouping the jobs based on their relative worth to one another; can only be used on a small number of jobs.
values
self-appraisal
job ranking system
internal selection
28. Rewards according to random times. Results in moderately high and stable performance.
human resource information system
reward leadership
variable-interval reinforcement
red circle rates
29. Quantitative job evaluation that determines the value based on the points assigned to it; uses the point manual.
disparate treatment
red circle rates
accountability
point system
30. A problem in appraisal in which an employee is given the same grade on all dimensions based on a few attributes.
four-fifths rule
OSHA form 300
positive reinforcement
halo effect
31. 1932. Labor legislation that outlawed 'yellow dog' contracts and forbade federal courts from issuing injunctions to restrain strikes - boycotts - and peaceful picketing.
Norris-La Guardia Act
leadership
value-added compensation
core competencies
32. 1. Treatment that punishes 2. Orderly behavior in an organization 3. Training that corrects undesirable behavior and develops self control
hostile environment
pay secrecy
discipline
values
33. An interview based on a set group of questions so to be compared answers across all candidates. Questions are asked based on job knowledge - job simulation - situational - and work willingness.
piecework pay
hygiene factors
structured interview
pay secrecy
34. A resignation in which an employee chooses to resign without provocation from the employer.
extinction
Health Maintenance Organization (HMO)
unencouraged resignation
internal locus
35. Means that people employed in an organization represent different cultural groups and human qualities.
distress
workforce diversity
position analysis questionnaire (PAQ)
Health Maintenance Organization (HMO)
36. Reward given for desired behavior.
esteem needs
error of central tendency
positive reinforcement
silver handshake
37. Group assigned with improving quality.
process improvement team
third-country nationals
Uniform Guidelines on Employee Selection Procedures
value-added compensation
38. A pension plan in which amount of benefits are based on how much is in their account at time of retirement.
defined benefit plan
retirement
Age Discrimination in Employment Act
defined contribution plan
39. A method of moving the employee to different jobs for variety - designed to prevent boredom of repetitive tasks.
job rotation
unencouraged resignation
self-actualization
Supplemental unemployment benefits (SUBS)
40. Employment at home while communicating with the workplace by phone or fax or modem
telecommuting
preconventional moral development
postconventional moral development
manager/supervisor appraisal
41. A group of people that rely primarily or exclusively on electronic forms of communication to work together in accomplishing goals.
virtual team
authoritarian leadership type
criminal sexual harassment
value-added compensation
42. Employees that are not from the home or host country.
alternative resolution procedure (ARD)
moral rights ethical decision
third-country nationals
job specifications
43. Hands-off approach over all decision-making without any further involvement unless asked to participate.
discipline
similar to me error
human resource information system
laissez-faire leadership type
44. Listening to understand without judgment.
Norris-La Guardia Act
active listening
peer appraisal
ethnocentrism
45. A personal disorientation when experiencing an unfamiliar way of life.
culture shock
inappropriate sexual harassment
behavior observation scales (BOS)
recency error
46. Training designed to make people recognize and address their own prejudices.
error of central tendency
diversity awareness training
development
voluntary reduction
47. The on-the-job method of development for new employees. May be formal or informal.
orientation
team appraisal
referent power
defined contribution plan
48. Measure the extent which someone has characteristics. Relatively inexpensive - but high potential for errors - and not useful in allocating rewards or promotions.
trait performance appraisal method
similar to me error
behavior checklist
mixed-standard rating scale
49. An appraisal distributional error where the appraiser gives their employees unusually high or low marks.
career path
Fair Labor Standards Act (FLSA)
error of leniency or strictness
Employee Retirement Income Security Act (ERISA)
50. 1990. Employers cannot discriminate against people with physical or mental capabilities - and must make reasonable accommodations for people with disabilities or religious preferences.
progressive discipline
Americans with Disabilities Act (ADA)
utilitarian ethical decision
flextime