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DSST Human Resource Management

Subjects : dsst, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Theory Z people - those that have reached the self-actualization phase.






2. 1926. Required employers to collectively bargain with unions. In 1936 - amended to include airlines.






3. A pension plan in which only the employer funds pensions.






4. Evidence suggesting selection precludes members from protected classes.






5. Reward given for desired behavior.






6. 1972. Extended Civil Rights Title VII to government workers.






7. Different types of employee complaint resolution procedures.






8. Selection of the minority is less than 80 percent of the time - used as a rule of thumb in determining adverse impact.






9. A pension plan in which the amount is specific.






10. RIF that include some type of severance pay and extension of benefits for a predetermined period of time.






11. The working conditions - pay - company policies - and interpersonal relationships; they help eliminate job satisfaction - but do not motivate the employee according to the two-factor theory.






12. Compensation tied to a reward for effort and performance.






13. Positive stress that makes some strive to accomplish something.






14. Flexible working hours that allow workers to choose start and end times.






15. The ability to influence people to achieve goals for the organization.






16. Belief that things happen due to luck or chance.






17. 1959. Specially tailored to make labor officials responsible for the union's financial affairs - to prevent bully-boy tactics - ensure democratic voting practices within unions - outlaw secondary boycotts - and restrict picketing. Also called Labor-M






18. The survey of the wages paid to employees with similar skill sets in a labor market. The Bureau of Labor Statistics publishes a reliable one.






19. Means that people employed in an organization represent different cultural groups and human qualities.






20. Binding document with terms or conditions or rules.






21. Team formed to solve a major organizational issue.






22. Leadership based on the control that management has over punishing subordinates.






23. Focus on the employee's achievements; less subjective - acceptable for employees and supervisors - link individual performance with organizational goals - encourage goal setting - and are good for reward and promotion decisions. However - time consum






24. A decision based on the principle that the behavior that causes the greatest good for the most is ethical.






25. 1990. Employers cannot discriminate against people with physical or mental capabilities - and must make reasonable accommodations for people with disabilities or religious preferences.






26. A step beyond tell and sell; stimulation of growth of the employee by discussing problems - needs - innovations - satisfactions - and dissatisfactions since last appraisal.






27. Harassment based on employment decisions; an economic or position consequence for noncompliance.






28. The act of returning to the country of origin after an international assignement.






29. A decision based on the long-term interests of an individual.






30. An uncomfortable environment that interferes with job performance.






31. A code of moral principles and values that govern organizational behavior.






32. An appraisal error involving groups of ratings given to employees.






33. Causes loss of productivity - frustration - or depression.






34. Services provided for workers to deal with problems that interfere with how they do their jobs.






35. A pension plan in which amount of benefits are based on how much is in their account at time of retirement.






36. 1931. Required federal contracts for construction to specify minimum wage for workers.






37. Seeking to minimize ethnocentrism and moving toward pluralism and ethnorelativism.






38. 1947. Pro-business act created to counter the pro-labor Wagner Act by banning unfair practices of labor unions. Created the Federal Mediation and Conciliation Service (FMCS) to help resolve grievances.






39. The matching of people with future vacancies.






40. A pay attached to acquiring new knowledge or skills.






41. Idea that all cultures are inherently equal.






42. The idea that people with authority are subject to reporting to superiors.






43. Right for an employer to terminate an employee for no reason and for the employee to resign for the same.






44. Strength of person's convictions. The higher it is - the more likely one will follow what they believe is ethical in lieu of following unethical impulses.






45. Insurance that pays for nursing homes and medical-related costs to old age and illness.






46. Method of performance measurement based on managers' records of specific examples of the employee acting in ways that are either effective or ineffective.






47. A problem in appraisal in which an employee is given the same grade on all dimensions based on a few attributes.






48. Traditional approach to appraisal - a review by management one level higher.






49. The first level of moral development - in which people make decisions based on selfish reasons; concerned only with external rewards or punishments. A characteristic of managers with authoritarian and coercive styles.






50. Leadership based on the control that management has over rewarding subordinates.