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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Method that determines the relative worth of jobs.
progressive discipline
job evaluation
defined contribution plan
pay equity
2. A leader who motivates people to transcend their personal interests for the good of the group; characterized by the ability to bring innovation.
process improvement team
continuous reinforcement
transformational leader
workforce diversity
3. The oldest and simplest job evaluation that is based on grouping the jobs based on their relative worth to one another; can only be used on a small number of jobs.
behavior observation scales (BOS)
development assignments
pay secrecy
job ranking system
4. Groups of jobs within a class that are paid the same. Used by the federal government.
external locus
pay grades
temporal errors
recency error
5. A method of moving the employee to different jobs for variety - designed to prevent boredom of repetitive tasks.
job rotation
reductions-in-force (RIF)
transformational leader
transactional leader
6. The degree in which an individual believes they have control of their fate.
quid pro quo harassment
Clayton Act
Age Discrimination in Employment Act
locus control
7. 1967. No discrimination based on ages of people over 40. No pressure for older to retire; no terminating only older employees when downsizing;
pay for performance standard
job classification system
Age Discrimination in Employment Act
charge form
8. A succession of linked jobs that prepares a worker for advancement to the next job in the chain.
job evaluation
democratic leadership type
Norris-La Guardia Act
career path
9. 1978. No discrimination based on pregnancy - childbirth - and related conditions.
positive reinforcement
Pregnancy Discrimination Act
self-actualization
contrast error
10. Official discrimination complaint to Equal Employment Opportunity Commission (EEOC) - filled by employee.
constructive discharge
charge form
voluntary reduction
democratic leadership type
11. A decision based on the long-term interests of an individual.
cash compensation
tell and listen appraisal interview
quality circle
individualistic ethical decision
12. An organization that is participatory in problem solving - improving - and increasing capabilities.
tell and sell appraisal interview
360-degree appraisal
Americans with Disabilities Act (ADA)
learning organization
13. A pension plan in which the amount is specific.
defined benefit plan
functional job analysis (FJA)
continuous reinforcement
balanced scorecard (BSC)
14. Second level of Maslow's hierarchy. Includes security of body - employment - resources - morality - family - health - and posterity.
safety needs
horizontal career path
Material Safety Data Sheets (MSDS)
cross-functional team
15. Characterized by dictatorship that dismisses input from team members; decides the term of tasks and who will perform the work to be done.
tell and sell appraisal interview
competence based pay
Americans with Disabilities Act (ADA)
authoritarian leadership type
16. 1936. Responsible for prevailing minimum wage in a locality. Regular working hours identified as 8 per day and 40 per week; and time and a half for additional; no employment for convicts and children.
functional job analysis (FJA)
salary pay
Walsh-Healy Act
Family and Medical Leave Act (FMLA)
17. Sexual harassment that uses rewards; potential for criminal prosecution.
solicitation sexual harassment
trait performance appraisal method
authoritarian leadership type
accountability
18. A pay attached to acquiring new knowledge or skills.
skill-based pay
graphic rating scale
wage curve
partial reinforcement
19. Job evaluation based on classification of jobs in groups of predetermined wage grades. This is what the federal government uses.
job classification system
ethnorelativism
silver handshake
flextime
20. An employer-created fund for laid off employees to draw from on top of unemployment benefits.
Supplemental unemployment benefits (SUBS)
job specifications
discipline
position analysis questionnaire (PAQ)
21. An attempt by the employer to alter the behavior of the employee by persuasion and motivational incentives.
non-cash compensation
tell and sell appraisal interview
Worker Adjustment and Restraining Notification (WARN)
critical incident method
22. Groups of employees who meet to resolve problems and improve the organization.
business ethics
affirmative action
alternative resolution procedure (ARD)
employee involvement (EI) groups
23. A form in which accidents that cause death - illness - or injury in the workplace are recorded.
results performance appraisal method
workforce diversity
OSHA form 300
piecework pay
24. Organization of healthcare professionals that provide services on a prepaid basis; seen as lower quality to the employee.
pay grades
adverse impact
Health Maintenance Organization (HMO)
values
25. Statement authorizing union to act as their representative.
flextime
social needs
authorization card
training
26. Hands-off approach over all decision-making without any further involvement unless asked to participate.
project team
adverse impact
laissez-faire leadership type
unencouraged resignation
27. Flexible working hours that allow workers to choose start and end times.
distress
flextime
learning organization
contrast error
28. An early retirement incentive in a form of a cash bonus or increased pension.
Landrum-Griffin Act
reductions-in-force (RIF)
Norris-La Guardia Act
silver handshake
29. Basic individual beliefs about right and wrong.
self-actualization
values
horizontal career path
protected classes
30. Pay is the same each pay period regardless of hours worked.
silver handshake
salary pay
Uniformed Services Employment and Reemployment Act
computerized job analysis
31. Federal agencies and government contractors must comply with anti discrimination practices. Created the Office of Federal Contract Compliance Programs (OFCCP) to enforce this.
hourly pay
Wagner Act (National Labor Relations Act)
negative reinforcement
Executive Order 11246
32. A decision that considers humanity's fundamental rights.
whistleblowing
fixed-ratio reinforcement
moral rights ethical decision
Supplemental unemployment benefits (SUBS)
33. A group of 6-12 that meet regularly to discuss organizational issues.
authoritarian leadership type
quality circle
job simplification
hostile environment
34. The ability to influence people to achieve goals for the organization.
positive discipline
leadership
job specifications
ego strength
35. Measure the extent which someone has characteristics. Relatively inexpensive - but high potential for errors - and not useful in allocating rewards or promotions.
tell and sell appraisal interview
trait performance appraisal method
Civil Rights Act
pay equity
36. An situation in which an employer makes work life so difficult for the employee that they have no choice but to resign.
tell and listen appraisal interview
constructive discharge
continuous reinforcement
employee involvement (EI) groups
37. 1994. Jobs are protected for those that go on short military service.
Uniformed Services Employment and Reemployment Act
variable-ratio reinforcement
noncontributory pension plan
Employee assistance programs (EAP)
38. Causes loss of productivity - frustration - or depression.
pay secrecy
hygiene factors
charge form
burnout
39. The act of returning to the country of origin after an international assignement.
repatriation
democratic leadership type
fixed-interval reinforcement
quality circle
40. Union must represent union and nonunion members equally.
fair representation
halo effect
authoritarian leadership type
compressed workweek
41. How an employee perceives his compensation relative to others within the organization.
Material Safety Data Sheets (MSDS)
customer appraisal
pay equity
job sharing
42. An extremely hard goal - but not impossible to reach.
project team
succession planning
social needs
stretch goal
43. Various software programs that write job description and specifications based on job analysis.
coercive sexual harassment
charismatic leader
computerized job analysis
discipline
44. A decision based on total impartiality.
expert power
Immigration Reform and Control Act
justice ethical decision
contrast error
45. A resignation suggested by the employer to the employee.
encouraged resignation
graphic rating scale
learning organization
value-added compensation
46. A leader that clarifies roles - initiates structure - provides rewards - and is considerate of employees; fair - hardworking - and tolerant; emphasizes job-oriented(not personal) needs.
orientation
charismatic leader
fast tracking
transactional leader
47. 1986. Used to control the hiring - recruiting - or referring of people not eligible to work in the US. Uses the form I-9.
Preferred Provider Organization (PPO)
Immigration Reform and Control Act
functional job analysis (FJA)
involuntary reduction
48. A method that evaluates based on: 1. Knowledge 2. Accountability 3. Mental Activity (KAMA)
Executive Order 11246
selection
job classification system
Hay profile method
49. Highly trained workers that are a group that perform interdependent tasks.
conventional moral development
contrast effect
self-directed team
cross-functional team
50. Guarantee of benefits - especially in pension plans.
development assignments
ethnorelativism
authorization card
vesting