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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. 1947. Pro-business act created to counter the pro-labor Wagner Act by banning unfair practices of labor unions. Created the Federal Mediation and Conciliation Service (FMCS) to help resolve grievances.
Taft-Hartley Act (Labor Management Relations Act)
skill-based pay
Consolidated Omnibus Budget Reconciliation Act (COBRA)
variable-interval reinforcement
2. A behavioral method that notes an unusual event that identifies superior or inferior performance by the employee.
Supplemental unemployment benefits (SUBS)
critical incident
tell and sell appraisal interview
job simplification
3. Understanding the duties of the job.
job analysis
virtual team
cross-functional team
telecommuting
4. A pay attached to acquiring new knowledge or skills.
Occupational Safety and Health Act (OSHA)
skill-based pay
vesting
hygiene factors
5. Organization of healthcare professionals that provide services on a prepaid basis; seen as lower quality to the employee.
critical incident
inappropriate sexual harassment
defined contribution plan
Health Maintenance Organization (HMO)
6. 1970. A law passed to attempt to reduce workplace injuries and illnesses. It's general area of responsibility are: 1.General Industry 2. Maritime 3. Construction 4. Agriculture
absenteeism
Occupational Safety and Health Act (OSHA)
similar to me error
manager/supervisor appraisal
7. A leader who works to fulfill subordinates' needs and goals as well as to achieve the organization's larger mission; the needs of others are placed above the leader's own needs.
Equal Pay Act
ego strength
job classification system
servant leader
8. Power based on individual expertise.
expert power
piecework pay
telecommuting
Uniformed Services Employment and Reemployment Act
9. Act that provides individuals and dependents who may lose medical coverage with opportunity to pay to continue coverage.
Consolidated Omnibus Budget Reconciliation Act (COBRA)
recency error
punishment
coercive leadership
10. Positive stress that makes some strive to accomplish something.
eustress
error of central tendency
cash compensation
values
11. Quantitative approach to job analysis that assumes all parts of the job relate to data - people - and things.
functional job analysis (FJA)
mixed-standard rating scale
virtual team
host country nationals
12. Group specifically to provide a new product or service.
Society for Human Resource Management
reductions-in-force (RIF)
trancenders
project team
13. Only suitable defense against discrimination; postulates that age - religion - sex - or nationality is an actual qualification for the job. It does NOT cover race or color.
Bona Fide Occupational Qualification (BFOQ)
behavior checklist
hourly pay
referent power
14. Flexible working hours that allow workers to choose start and end times.
four-fifths rule
servant leader
team appraisal
flextime
15. A medical insurance plan that the employer contributes to meet the needs of the individual's medical needs.
manager/supervisor appraisal
Medical savings account (MSA)
separations
Equal Pay Act
16. Giving something unpleasant for an undesired behavior.
value-added compensation
preconventional moral development
punishment
expert power
17. Defining the characteristics that the organization feels would be a good fit for the vacancies. To recruit - an organization must conduct job analysis - provide a job description - and give job specification.
recruiting
locus control
succession planning
hourly pay
18. The idea that people with authority are subject to reporting to superiors.
accountability
process improvement team
noncontributory pension plan
Immigration Reform and Control Act
19. An interview based on a set group of questions so to be compared answers across all candidates. Questions are asked based on job knowledge - job simulation - situational - and work willingness.
structured interview
distress
Worker Adjustment and Restraining Notification (WARN)
process improvement team
20. The matching of people with future vacancies.
characteristics model
human resource planning
temporal errors
motivators
21. Teaching short-term skills. May be 'on-the-job' or 'off-the-job'.
job classification system
Fair Labor Standards Act (FLSA)
job analysis
training
22. Not reporting to work.
hygiene factors
absenteeism
social contract ethical decision
Hay profile method
23. Performance appraisal that seeks evaluation from internal and external customers.
employment-at-will
Occupational Safety and Health Act (OSHA)
labor agreement
customer appraisal
24. Reporting criminal activity to the government.
whistleblowing
social needs
flextime
noncontributory pension plan
25. Long-term(5 years +) planning reserved for the highest levels of management.
career path
strategic planning
voluntary protection program (VPP)
pay secrecy
26. The need for achievement - recognition - responsibility - and growth; they both eliminate job dissatisfaction and stimulate motivation.
Supplemental unemployment benefits (SUBS)
third-country nationals
telecommuting
motivators
27. Federal agencies and government contractors must comply with anti discrimination practices. Created the Office of Federal Contract Compliance Programs (OFCCP) to enforce this.
Executive Order 11246
pay for performance standard
defined contribution plan
third-country nationals
28. A pension plan in which the amount is specific.
defined benefit plan
continuous reinforcement
Preferred Provider Organization (PPO)
vesting
29. Diversity as a result of acquisitions and mergers - which is a forced diversification of the workplace.
Railway Labor Act
strategic diversity management
critical incident
distress
30. Compensation useful in advancing organizational goals.
pluralism
value-added compensation
critical incident method
safety needs
31. Host country natives that are employees. Usually is shifted to because it is cheaper - gives a good impression on locals - and no adjustment to culture.
cash compensation
360-degree appraisal
host country nationals
development assignments
32. Bottom level of Maslow's hierarchy. Includes shelter - food - sleep - breaks - and compensation.
training
physiological needs
defined contribution plan
protected classes
33. 1963. Amendment to the Fair Labor Standards Act. No discrimination of pay - benefits - or pension based on gender.
cafeteria plans
Equal Pay Act
ethnocentrism
ego strength
34. 1993. Applies to employers with fifty or more employees. Paternal and maternal leave covered under this act.
Family and Medical Leave Act (FMLA)
position analysis questionnaire (PAQ)
locus control
Walsh-Healy Act
35. The act of returning to the country of origin after an international assignement.
progressive discipline
repatriation
Employee Retirement Income Security Act (ERISA)
essay
36. Rewards after a specific number of desired behaviors. Results in high or stable performance.
cross-functional team
fixed-ratio reinforcement
Older Workers Benefit Protection Act (OWBPA)
internal locus
37. Harmful stress that accompanies a feeling of insecurity.
pay secrecy
distress
halo effect
strategic planning
38. Belief that one culture is superior to another.
ethnocentrism
fast tracking
voluntary reduction
virtual team
39. Minorities in the workplace.
structured interview
behavior observation scales (BOS)
wage and salary survey
protected classes
40. Belief that things happen due to their own responsibility.
internal locus
ethnocentrism
discipline
unstructured interview
41. Seeking to minimize ethnocentrism and moving toward pluralism and ethnorelativism.
Equal Employment Opportunity Act
managing workforce diversity
legitimate leadership
eustress
42. Leadership based on the control that management has over rewarding subordinates.
safety needs
functional job analysis (FJA)
extinction
reward leadership
43. A succession of linked jobs that prepares a worker for advancement to the next job in the chain.
Walsh-Healy Act
repatriation
career path
salary pay
44. A trait method that requires the rater to describe the employee's performance in a statement.; fairly subjective and reliant on the manager's ability to write effective statements.
essay
positive reinforcement
learning organization
management by objectives (MBO)
45. A decision based on total impartiality.
justice ethical decision
union steward
voluntary reduction
salary pay
46. Law that affects employers with one hundred or more employees and requires the employer to give advance notice of at least sixty days when a plant closing or mass layoff is planned.
labor agreement
job specifications
Worker Adjustment and Restraining Notification (WARN)
cafeteria plans
47. Team formed to solve a major organizational issue.
affirmative action
aptitude tests
business ethics
taskforce team
48. The rater checks statements on a list that he believes are characteristic of the employee.
pay for performance standard
behavior checklist
human resource information system
red circle rates
49. Traditional approach to appraisal - a review by management one level higher.
burnout
expatriates
manager/supervisor appraisal
competence based pay
50. When every desired behavior is reinforced; effective when the behavior is new.
conventional moral development
continuous reinforcement
Society for Human Resource Management
variable-ratio reinforcement