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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Diversity as a result of acquisitions and mergers - which is a forced diversification of the workplace.
Bona Fide Occupational Qualification (BFOQ)
trait performance appraisal method
balance sheet approach
strategic diversity management
2. Team formed to solve a major organizational issue.
taskforce team
arbitrator
behavioral performance appraisal method
job description
3. Performance appraisal that seeks evaluation from internal and external customers.
pay equity
disparate treatment
customer appraisal
ego strength
4. Binding document with terms or conditions or rules.
labor agreement
postconventional moral development
Executive Order 11246
punishment
5. Belief that things happen due to luck or chance.
401(k) savings plan
external locus
protected classes
career path
6. A leader that has an ability to motivate employees to go beyond expectations; less predictable than transactional and embrace new ideas. Charismatic leaders are visionaries; they try to get others to see a better future and their participation in it.
moral rights ethical decision
Employee Retirement Income Security Act (ERISA)
conventional moral development
charismatic leader
7. An early retirement incentive in a form of a cash bonus or increased pension.
affirmative action
silver handshake
structured interview
essay
8. Various software programs that write job description and specifications based on job analysis.
Hay profile method
Executive Order 11246
computerized job analysis
telecommuting
9. An appraisal temporal error when the employee is compared to someone previously rated and not independently.
noncontributory pension plan
contrast error
balance sheet approach
voluntary reduction
10. 1990. Employers cannot discriminate against people with physical or mental capabilities - and must make reasonable accommodations for people with disabilities or religious preferences.
fixed-ratio reinforcement
reward leadership
job enrichment
Americans with Disabilities Act (ADA)
11. Different types of employee complaint resolution procedures.
Material Safety Data Sheets (MSDS)
alternative resolution procedure (ARD)
position analysis questionnaire (PAQ)
401(k) savings plan
12. Act that provides individuals and dependents who may lose medical coverage with opportunity to pay to continue coverage.
noncontributory pension plan
reductions-in-force (RIF)
Consolidated Omnibus Budget Reconciliation Act (COBRA)
partial reinforcement
13. Pay by the hour.
behavioral performance appraisal method
hourly pay
mixed-standard rating scale
Medical savings account (MSA)
14. A flexible benefit plan for the employee - letting them choose the benefits best suited to their personal needs and situation.
Pregnancy Discrimination Act
positive discipline
vesting
cafeteria plans
15. A time when the individual stops advancing before reaching the next highest level. It is not necessarily a failed effort because not everyone is promoted to the top position and many common career paths are not designed to lead to the top.
external locus
Age Discrimination in Employment Act
silver handshake
career plateauing
16. When every desired behavior is reinforced; effective when the behavior is new.
forced-choice
continuous reinforcement
computerized job analysis
unstructured interview
17. Purposeful discrimination.
Uniform Guidelines on Employee Selection Procedures
quality circle
disparate treatment
behavior checklist
18. The process of screening - interviewing - and hiring individuals.
achievement test
selection
problem solving appraisal interview
360-degree appraisal
19. Act that amended age discrimination in employment to include all employee benefits; also provided terminated employees with time to consider group termination or retirement programs and consult an attorney.
job enrichment
Older Workers Benefit Protection Act (OWBPA)
defined contribution plan
critical incident
20. Performance appraisal done by fellow employees - usually combined by the manager into a single profile for use. May be the most accurate - but not used due to popularity copntests.
peer appraisal
productivity
critical incident method
punishment
21. Measures what a person is capable of learning.
job evaluation
aptitude tests
Age Discrimination in Employment Act
fair representation
22. Identifies the actions that should or should not be seen on the job - used mainly for developmental feedback..
behavioral performance appraisal method
external locus
progressive discipline
development assignments
23. A procedural document designed by the federal government to assist in hiring - promotion - transfer - demotion - dismissal - and referrals.
authorization card
Equal Employment Opportunity Act
Uniform Guidelines on Employee Selection Procedures
structured interview
24. Pay is the same each pay period regardless of hours worked.
salary pay
forced-choice
values
contributory pension plan
25. Improvement of job efficiency by simplifying it.
generalized sexual harassment
Davis-Bacon Act
progressive discipline
job simplification
26. Collapses traditional salary grades into a few wide bands and helps eliminate obsession with grades and gives management an enhanced ability to reward on performance.
broadbanding
401(k) savings plan
succession planning
active listening
27. A behavioral method that notes an unusual event that identifies superior or inferior performance by the employee.
internal selection
critical incident
Uniformed Services Employment and Reemployment Act
motivators
28. Leadership based on the control that management has over punishing subordinates.
coercive sexual harassment
Long-term disability (LTD) insurance
problem solving appraisal interview
coercive leadership
29. 1. Treatment that punishes 2. Orderly behavior in an organization 3. Training that corrects undesirable behavior and develops self control
team appraisal
flextime
discipline
reward leadership
30. A pay attached to acquiring new knowledge or skills.
skill-based pay
Bona Fide Occupational Qualification (BFOQ)
halo effect
peer appraisal
31. Long-term(5 years +) planning reserved for the highest levels of management.
voluntary protection program (VPP)
social contract ethical decision
external locus
strategic planning
32. A written description of the basic tasks - duties - minimum required experience - and responsibilities required of an employee holding a particular job.
job description
generalized sexual harassment
salary pay
Society for Human Resource Management
33. Developed in response to a majority dominating the workforce.
generalized sexual harassment
affirmative action
job enrichment
project team
34. Encourages teamwork and knowledge transfer among employees.
referent power
wage curve
hostile environment
development assignments
35. Rewards according to random times. Results in moderately high and stable performance.
competence based pay
motivators
Long-term disability (LTD) insurance
variable-interval reinforcement
36. A succession of linked jobs that prepares a worker for advancement to the next job in the chain.
aptitude tests
Equal Employment Opportunity Act
career path
punishment
37. A decision based on existing norms.
career plateauing
fixed-interval reinforcement
social contract ethical decision
job sharing
38. 1970. A law passed to attempt to reduce workplace injuries and illnesses. It's general area of responsibility are: 1.General Industry 2. Maritime 3. Construction 4. Agriculture
human resource planning
Occupational Safety and Health Act (OSHA)
democratic leadership type
manager/supervisor appraisal
39. Withdrawal of a reward.
extinction
broadbanding
esteem needs
Clayton Act
40. The oldest and simplest job evaluation that is based on grouping the jobs based on their relative worth to one another; can only be used on a small number of jobs.
job ranking system
Hay profile method
referent power
pay equity
41. A group with mix of specialists that are assigned rather than voluntary membership.
human resource planning
cross-functional team
democratic leadership type
continuous reinforcement
42. Causes loss of productivity - frustration - or depression.
burnout
positive discipline
pay equity
whistleblowing
43. Highly trained workers that are a group that perform interdependent tasks.
disparate treatment
self-directed team
Landrum-Griffin Act
adverse impact
44. A pension plan in which amount of benefits are based on how much is in their account at time of retirement.
physiological needs
internal locus
defined contribution plan
Older Workers Benefit Protection Act (OWBPA)
45. The on-the-job method of development for new employees. May be formal or informal.
balance sheet approach
conventional moral development
ethnocentrism
orientation
46. Means that people employed in an organization represent different cultural groups and human qualities.
arbitrator
workforce diversity
internal selection
vertical career path
47. The first level of moral development - in which people make decisions based on selfish reasons; concerned only with external rewards or punishments. A characteristic of managers with authoritarian and coercive styles.
coercive leadership
legitimate leadership
Pregnancy Discrimination Act
preconventional moral development
48. Statement authorizing union to act as their representative.
informal factors
ethnorelativism
wage curve
authorization card
49. Performance appraisal by an employee of their superior. Usually evaluates on leadership - oral communication - delegation of authority - coordination of team efforts - and interest in subordinates.
tell and sell appraisal interview
human resource information system
silver handshake
subordinate appraisal
50. The degree in which an individual believes they have control of their fate.
locus control
job classification system
horizontal career path
Davis-Bacon Act