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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Rewards according to random times. Results in moderately high and stable performance.
variable-interval reinforcement
behavior checklist
absenteeism
positive discipline
2. 1926. Required employers to collectively bargain with unions. In 1936 - amended to include airlines.
four-fifths rule
Railway Labor Act
criminal sexual harassment
contributory pension plan
3. A form in which accidents that cause death - illness - or injury in the workplace are recorded.
active listening
cafeteria plans
eustress
OSHA form 300
4. A written description of the basic tasks - duties - minimum required experience - and responsibilities required of an employee holding a particular job.
succession planning
factor comparison system
job description
Uniformed Services Employment and Reemployment Act
5. Traditional approach to appraisal - a review by management one level higher.
behavior observation scales (BOS)
orientation
job enrichment
manager/supervisor appraisal
6. Pay is the same each pay period regardless of hours worked.
salary pay
Worker Adjustment and Restraining Notification (WARN)
Landrum-Griffin Act
safety needs
7. A leader who motivates people to transcend their personal interests for the good of the group; characterized by the ability to bring innovation.
Age Discrimination in Employment Act
job classification system
hourly pay
transformational leader
8. A concept Richard Hackman and Greg Oldham formulated after researching job design - focusing on three main parts: core job dimensions - critical psychological states - and employee growth need.
salary pay
labor agreement
manager/supervisor appraisal
characteristics model
9. Requires the rater to choose from statements that best describe the employee's output.
Worker Adjustment and Restraining Notification (WARN)
Immigration Reform and Control Act
forced-choice
positive discipline
10. Identification of future candidates for future anticipated vacancies.
informal factors
alternative resolution procedure (ARD)
Landrum-Griffin Act
succession planning
11. Training designed to make people recognize and address their own prejudices.
diversity awareness training
distress
factor comparison system
job ranking system
12. A pension plan in which the main source of retirement funds today - some employers will match contributions to a certain percentage.
temporal errors
retirement
labor agreement
401(k) savings plan
13. Quantitative approach to job analysis that assumes all parts of the job relate to data - people - and things.
functional job analysis (FJA)
resignation
Health Maintenance Organization (HMO)
job enlargement
14. Unpaid union official that represents the employees when dealing with management.
discipline
job specifications
union steward
third-country nationals
15. A decision based on total impartiality.
Occupational Safety and Health Act (OSHA)
positive discipline
justice ethical decision
behavior observation scales (BOS)
16. The first level of moral development - in which people make decisions based on selfish reasons; concerned only with external rewards or punishments. A characteristic of managers with authoritarian and coercive styles.
job simplification
active listening
voluntary protection program (VPP)
preconventional moral development
17. Union must represent union and nonunion members equally.
fair representation
ego strength
employee involvement (EI) groups
authoritarian leadership type
18. Host country natives that are employees. Usually is shifted to because it is cheaper - gives a good impression on locals - and no adjustment to culture.
transactional leader
host country nationals
transformational leader
charismatic leader
19. Characterized by dictatorship that dismisses input from team members; decides the term of tasks and who will perform the work to be done.
workforce diversity
authoritarian leadership type
broadbanding
point system
20. A problem in evaluation due to being compared to someone previously evaluated.
learning organization
contrast effect
succession planning
criminal sexual harassment
21. Hiring through searching and evaluating internal job postings and existing employee files.
internal selection
cash balance pension plan
compressed workweek
hot-stove approach
22. 1. Treatment that punishes 2. Orderly behavior in an organization 3. Training that corrects undesirable behavior and develops self control
trancenders
wage curve
discipline
employment-at-will
23. Act that provides individuals and dependents who may lose medical coverage with opportunity to pay to continue coverage.
flextime
Consolidated Omnibus Budget Reconciliation Act (COBRA)
EEO-1 Report
Americans with Disabilities Act (ADA)
24. Reporting criminal activity to the government.
whistleblowing
positive reinforcement
job analysis
utilitarian ethical decision
25. Rating based on having certain characteristics.
job ranking system
strategic diversity management
graphic rating scale
adverse impact
26. The second level of moral development in which people make decisions that conform to societal expectations. A characteristic of managers who encourage work collaboration.
conventional moral development
self-appraisal
achievement test
defined contribution plan
27. 1932. Labor legislation that outlawed 'yellow dog' contracts and forbade federal courts from issuing injunctions to restrain strikes - boycotts - and peaceful picketing.
unencouraged resignation
achievement test
recency error
Norris-La Guardia Act
28. Discipline based on corrective measures of increasing degree. Most commonly used. 1. Oral Warning 2. Written Warning 3. Suspension without Pay 4. Discharge
Supplemental unemployment benefits (SUBS)
progressive discipline
culture shock
recruiting
29. Removal of something unpleasant for desire behavior.
aptitude tests
negative reinforcement
401(k) savings plan
fast tracking
30. Developed in response to a majority dominating the workforce.
selection
Material Safety Data Sheets (MSDS)
affirmative action
job sharing
31. Reward given for desired behavior.
positive reinforcement
Wagner Act (National Labor Relations Act)
Age Discrimination in Employment Act
managing workforce diversity
32. An appraisal error involving groups of ratings given to employees.
business ethics
Preferred Provider Organization (PPO)
distributional errors
adverse impact
33. An organization that has generated a list of recommendation for executing an effective diversity initiative.
vertical career path
conventional moral development
training
Society for Human Resource Management
34. Payment rates above the pay range.
red circle rates
taskforce team
salary pay
progressive discipline
35. Belief that one culture is superior to another.
Worker Adjustment and Restraining Notification (WARN)
postconventional moral development
selection
ethnocentrism
36. 1970. A law passed to attempt to reduce workplace injuries and illnesses. It's general area of responsibility are: 1.General Industry 2. Maritime 3. Construction 4. Agriculture
variable-interval reinforcement
internal locus
Bona Fide Occupational Qualification (BFOQ)
Occupational Safety and Health Act (OSHA)
37. Performance appraisal that seeks evaluation from internal and external customers.
Taft-Hartley Act (Labor Management Relations Act)
customer appraisal
error of leniency or strictness
core competencies
38. Rewards according to a random number of behaviors. Results in very high performance.
conventional moral development
value-added compensation
development
variable-ratio reinforcement
39. 1972. Extended Civil Rights Title VII to government workers.
Equal Employment Opportunity Act
tell and listen appraisal interview
Consolidated Omnibus Budget Reconciliation Act (COBRA)
piecework pay
40. RIF that include some type of severance pay and extension of benefits for a predetermined period of time.
structured interview
job enrichment
voluntary reduction
job description
41. An early retirement incentive in a form of a cash bonus or increased pension.
conventional moral development
internal locus
reductions-in-force (RIF)
silver handshake
42. Official discrimination complaint to Equal Employment Opportunity Commission (EEOC) - filled by employee.
absenteeism
job simplification
unstructured interview
charge form
43. Giving something unpleasant for an undesired behavior.
esteem needs
Older Workers Benefit Protection Act (OWBPA)
hygiene factors
punishment
44. Leadership based on the control that management has over punishing subordinates.
vertical career path
non-cash compensation
coercive leadership
solicitation sexual harassment
45. 1986. Used to control the hiring - recruiting - or referring of people not eligible to work in the US. Uses the form I-9.
Immigration Reform and Control Act
mixed-standard rating scale
unstructured interview
job sharing
46. 1964 - amended in 1972 - 1991 - and 1994. Broadest and most significant law affecting employment opportunity rights.
leadership
management by objectives (MBO)
tell and sell appraisal interview
Civil Rights Act
47. Fourth level of Maslow's hierarchy. Includes self-esteem - confidence - achievement - respect of and by others.
development
accountability
vertical career path
esteem needs
48. Breeds mistrust in the workplace; fairly excepted practice in private industry.
pay secrecy
consumer price index (CPI)
Worker Adjustment and Restraining Notification (WARN)
pay equity
49. Accommodation of several cultures.
Family and Medical Leave Act (FMLA)
pluralism
values
continuous reinforcement
50. A program that encourages employers to go beyond the minimum requirements outlined by OSHA. It includes three: 1. Star 2. Merit 3. Demonstration
discipline
voluntary protection program (VPP)
wage curve
extinction