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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A pension plan in which the employer contributes percentage of employer pay to an account that earns interest. When the employee leaves - the amount is rolled up into an individual retirement account (IRA).
graphic rating scale
resignation
quality circle
cash balance pension plan
2. Compensation tied to a reward for effort and performance.
punishment
social contract ethical decision
hourly pay
pay for performance standard
3. The number of days in the work week is shortened and the hours per day are longer.
fast tracking
alternative resolution procedure (ARD)
compressed workweek
job rotation
4. Host country natives that are employees. Usually is shifted to because it is cheaper - gives a good impression on locals - and no adjustment to culture.
host country nationals
Long-term disability (LTD) insurance
virtual team
equal employment opportunity (EEO) laws
5. Sexual harassment that uses rewards; potential for criminal prosecution.
solicitation sexual harassment
postconventional moral development
core competencies
balance sheet approach
6. Hands-off approach over all decision-making without any further involvement unless asked to participate.
disparate treatment
laissez-faire leadership type
graphic rating scale
Bona Fide Occupational Qualification (BFOQ)
7. Includes other employee benefits - such as health insurance - pension contributions - tuition reimbursement - and legal assistance programs.
competence based pay
pay grades
behavior checklist
non-cash compensation
8. Method of performance measurement based on managers' records of specific examples of the employee acting in ways that are either effective or ineffective.
labor agreement
strategic diversity management
critical incident method
Equal Employment Opportunity Act
9. Team formed to solve a major organizational issue.
functional job analysis (FJA)
taskforce team
criminal sexual harassment
behavior checklist
10. Removal of something unpleasant for desire behavior.
negative reinforcement
charismatic leader
values
trancenders
11. A succession of linked jobs that prepares a worker for advancement to the next job in the chain.
career path
virtual team
management by objectives (MBO)
vertical career path
12. A communication of strong and weak points of the employee's performance - and then in which the employee responds with his feelings about the appraisal.
business ethics
strategic planning
self-actualization
tell and listen appraisal interview
13. Payment rates above the pay range.
value-added compensation
red circle rates
job analysis
job enlargement
14. Idea that all cultures are inherently equal.
Wagner Act (National Labor Relations Act)
ethnorelativism
Pregnancy Discrimination Act
quality circle
15. Highest level of Maslow's hierarchy. Includes morality - creativity - spontaneity - problem solving - lack of prejudice - and acceptance of facts.
self-actualization
quid pro quo harassment
constructive discharge
burnout
16. Includes hourly wages - salaries - and bonuses.
characteristics model
cash compensation
ethnocentrism
flextime
17. 1986. Used to control the hiring - recruiting - or referring of people not eligible to work in the US. Uses the form I-9.
Immigration Reform and Control Act
ethnocentrism
coercive leadership
structured interview
18. Performance appraisal that recognizes team accomplishement instead of individual performance - used by companies with a strong total quality management (TQM) emphasis.
flextime
behaviorally anchored rating scale (BARS)
team appraisal
cash balance pension plan
19. Discipline based on corrective measures of increasing degree. Most commonly used. 1. Oral Warning 2. Written Warning 3. Suspension without Pay 4. Discharge
core competencies
reward leadership
restricted policy
progressive discipline
20. The first level of moral development - in which people make decisions based on selfish reasons; concerned only with external rewards or punishments. A characteristic of managers with authoritarian and coercive styles.
behavior observation scales (BOS)
temporal errors
preconventional moral development
salary pay
21. Encourages teamwork and knowledge transfer among employees.
cash balance pension plan
Clayton Act
development assignments
job simplification
22. A process to make the job more complex to improve the level of boredom of an oversimplified job.
extinction
job enlargement
career path
structured interview
23. Evidence suggesting selection precludes members from protected classes.
process improvement team
restricted policy
job evaluation
preconventional moral development
24. Harmful stress that accompanies a feeling of insecurity.
distress
criminal sexual harassment
trancenders
Employee Retirement Income Security Act (ERISA)
25. An early retirement incentive in a form of a cash bonus or increased pension.
training
behavior observation scales (BOS)
silver handshake
contrast error
26. The third level of moral development in which people make decisions based on internalized principles - beliefs - and values. A characteristic of managers that encourage to think for themselves and engage in moral reasoning.
postconventional moral development
defined contribution plan
Pregnancy Discrimination Act
referent power
27. Evaluating self - considering one's own strengths and weaknesses. Best used for developmental purposes.
self-appraisal
job evaluation
career plateauing
Occupational Safety and Health Act (OSHA)
28. 1931. Required federal contracts for construction to specify minimum wage for workers.
balance sheet approach
Norris-La Guardia Act
Davis-Bacon Act
transformational leader
29. 1936. Responsible for prevailing minimum wage in a locality. Regular working hours identified as 8 per day and 40 per week; and time and a half for additional; no employment for convicts and children.
telecommuting
cash compensation
charge form
Walsh-Healy Act
30. Includes the social environment of the workplace and informal work groups.
informal factors
competence based pay
contributory pension plan
coercive leadership
31. Rates performance of employee achievement of goals set by manager and the employee.
contrast error
functional job analysis (FJA)
management by objectives (MBO)
behaviorally anchored rating scale (BARS)
32. A program that encourages employers to go beyond the minimum requirements outlined by OSHA. It includes three: 1. Star 2. Merit 3. Demonstration
transformational leader
adverse impact
voluntary protection program (VPP)
conventional moral development
33. Means that people employed in an organization represent different cultural groups and human qualities.
Walsh-Healy Act
workforce diversity
point system
contrast effect
34. Performance appraisal that seeks evaluation from internal and external customers.
tell and listen appraisal interview
customer appraisal
results performance appraisal method
internal selection
35. 1926. Required employers to collectively bargain with unions. In 1936 - amended to include airlines.
Railway Labor Act
Material Safety Data Sheets (MSDS)
extinction
customer appraisal
36. Leadership based on the control that management has over rewarding subordinates.
silver handshake
voluntary reduction
reward leadership
employee involvement (EI) groups
37. 1972. Extended Civil Rights Title VII to government workers.
halo effect
accountability
Equal Employment Opportunity Act
error of central tendency
38. An appraisal temporal error when the employee is compared to someone previously rated and not independently.
contrast error
job enrichment
vertical career path
human resource planning
39. Consists of vertical scales for each dimension of employee's performance.
development
burnout
compressed workweek
behaviorally anchored rating scale (BARS)
40. Right for an employer to terminate an employee for no reason and for the employee to resign for the same.
employment-at-will
legitimate leadership
learning organization
voluntary protection program (VPP)
41. Characterized by dictatorship that dismisses input from team members; decides the term of tasks and who will perform the work to be done.
telecommuting
moral rights ethical decision
workforce diversity
authoritarian leadership type
42. An appraisal error involving groups of ratings given to employees.
self-actualization
computerized job analysis
distributional errors
coercive sexual harassment
43. A decision based on existing norms.
human resource information system
achievement test
hygiene factors
social contract ethical decision
44. Listening to understand without judgment.
active listening
wage and salary survey
Preferred Provider Organization (PPO)
hot-stove approach
45. Act that amended age discrimination in employment to include all employee benefits; also provided terminated employees with time to consider group termination or retirement programs and consult an attorney.
broadbanding
legitimate leadership
Older Workers Benefit Protection Act (OWBPA)
negative reinforcement
46. Guarantee of benefits - especially in pension plans.
safety needs
behavior observation scales (BOS)
vesting
succession planning
47. Act that provides individuals and dependents who may lose medical coverage with opportunity to pay to continue coverage.
Worker Adjustment and Restraining Notification (WARN)
partial reinforcement
Consolidated Omnibus Budget Reconciliation Act (COBRA)
physiological needs
48. The rater checks statements on a list that he believes are characteristic of the employee.
values
hostile environment
behavior checklist
referent power
49. Law that affects employers with one hundred or more employees and requires the employer to give advance notice of at least sixty days when a plant closing or mass layoff is planned.
piecework pay
Medical savings account (MSA)
preconventional moral development
Worker Adjustment and Restraining Notification (WARN)
50. A report companies with 100 or more employees must fill out annually to determine workforce composition.
informal factors
critical incident method
EEO-1 Report
Family and Medical Leave Act (FMLA)