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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Act that amended age discrimination in employment to include all employee benefits; also provided terminated employees with time to consider group termination or retirement programs and consult an attorney.
Older Workers Benefit Protection Act (OWBPA)
trancenders
strategic diversity management
critical incident method
2. RIF that include some type of severance pay and extension of benefits for a predetermined period of time.
job sharing
Family and Medical Leave Act (FMLA)
human resource information system
voluntary reduction
3. The combination of various appraisal systems to give the manager and employee the best view into the performance.
Preferred Provider Organization (PPO)
360-degree appraisal
pay for performance standard
pay grades
4. Highly trained workers that are a group that perform interdependent tasks.
servant leader
business ethics
self-directed team
fixed-interval reinforcement
5. 1964 - amended in 1972 - 1991 - and 1994. Broadest and most significant law affecting employment opportunity rights.
non-cash compensation
Civil Rights Act
Consolidated Omnibus Budget Reconciliation Act (COBRA)
pay for performance standard
6. To discipline by being effective - consistent - and applied to all equally. 1. Documentation of Misconduct 2. Investigative Interview 3. Application of Discipline
hot-stove approach
behavior observation scales (BOS)
justice ethical decision
Pregnancy Discrimination Act
7. 1986. Used to control the hiring - recruiting - or referring of people not eligible to work in the US. Uses the form I-9.
Age Discrimination in Employment Act
expert power
job enrichment
Immigration Reform and Control Act
8. Compensation system that equals American money to foreign money on terms of purchasing power.
internal locus
negative reinforcement
balance sheet approach
job rotation
9. Positive stress that makes some strive to accomplish something.
eustress
distributional errors
job enlargement
quality circle
10. Belief that things happen due to their own responsibility.
internal locus
flextime
negative reinforcement
informal factors
11. 1972. Extended Civil Rights Title VII to government workers.
labor agreement
behavior observation scales (BOS)
internal locus
Equal Employment Opportunity Act
12. The need for achievement - recognition - responsibility - and growth; they both eliminate job dissatisfaction and stimulate motivation.
problem solving appraisal interview
pay secrecy
human resource information system
motivators
13. Fourth level of Maslow's hierarchy. Includes self-esteem - confidence - achievement - respect of and by others.
human resource information system
esteem needs
job evaluation
taskforce team
14. Binding document with terms or conditions or rules.
position analysis questionnaire (PAQ)
labor agreement
business ethics
peer appraisal
15. The different conditions upon which someone leaves a company; may be voluntary or involuntary.
360-degree appraisal
separations
job sharing
horizontal career path
16. A leader that has an ability to motivate employees to go beyond expectations; less predictable than transactional and embrace new ideas. Charismatic leaders are visionaries; they try to get others to see a better future and their participation in it.
charismatic leader
job enrichment
repatriation
wage curve
17. Group assigned with improving quality.
process improvement team
trancenders
graphic rating scale
individualistic ethical decision
18. Quantitative job evaluation that determines the value based on the points assigned to it; uses the point manual.
point system
four-fifths rule
Consolidated Omnibus Budget Reconciliation Act (COBRA)
Clayton Act
19. Theory Z people - those that have reached the self-actualization phase.
trancenders
orientation
development
Railway Labor Act
20. Involves determining the type and number of individuals needed to get the job done.
productivity
Age Discrimination in Employment Act
Consolidated Omnibus Budget Reconciliation Act (COBRA)
job analysis
21. Power based on individual expertise.
equal employment opportunity (EEO) laws
repatriation
vertical career path
expert power
22. Organization of healthcare professionals that provide services on a prepaid basis; seen as lower quality to the employee.
Equal Employment Opportunity Act
human resource planning
Health Maintenance Organization (HMO)
authorization card
23. Voluntary or involuntary reductions in labor.
repatriation
utilitarian ethical decision
reductions-in-force (RIF)
team appraisal
24. 1938. Provided basic pay structure for workers. Those that have to be paid are non-exempt and must be paid at least the minimum wage. Those who hold executive or managerial positions are exempt.
Fair Labor Standards Act (FLSA)
selection
safety needs
wage and salary survey
25. An interview based on a set group of questions so to be compared answers across all candidates. Questions are asked based on job knowledge - job simulation - situational - and work willingness.
social needs
cafeteria plans
structured interview
non-cash compensation
26. Measures what a person is capable of learning.
aptitude tests
quid pro quo harassment
Uniformed Services Employment and Reemployment Act
EEO-1 Report
27. Pay is the same each pay period regardless of hours worked.
contributory pension plan
internal locus
whistleblowing
salary pay
28. Means that people employed in an organization represent different cultural groups and human qualities.
workforce diversity
pay secrecy
Health Insurance Portability and Accountability Act (HIPAA)
moral rights ethical decision
29. A career path that is not sequentially interdependent but each of the jobs in the arrangement must be completed before one can advance to the next higher level.
stretch goal
motivators
whistleblowing
horizontal career path
30. Strength of person's convictions. The higher it is - the more likely one will follow what they believe is ethical in lieu of following unethical impulses.
contrast effect
ethnocentrism
involuntary reduction
ego strength
31. 194-point questionnaire with five-point scale to determine the degree in which tasks are performed.
fixed-interval reinforcement
position analysis questionnaire (PAQ)
Davis-Bacon Act
job description
32. The survey of the wages paid to employees with similar skill sets in a labor market. The Bureau of Labor Statistics publishes a reliable one.
whistleblowing
wage and salary survey
development
vesting
33. A report companies with 100 or more employees must fill out annually to determine workforce composition.
EEO-1 Report
Fair Labor Standards Act (FLSA)
laissez-faire leadership type
Employee assistance programs (EAP)
34. Includes other employee benefits - such as health insurance - pension contributions - tuition reimbursement - and legal assistance programs.
non-cash compensation
fixed-interval reinforcement
point system
team appraisal
35. Bottom level of Maslow's hierarchy. Includes shelter - food - sleep - breaks - and compensation.
physiological needs
partial reinforcement
postconventional moral development
business ethics
36. Training designed to make people recognize and address their own prejudices.
variable-interval reinforcement
diversity awareness training
partial reinforcement
reductions-in-force (RIF)
37. The first level of moral development - in which people make decisions based on selfish reasons; concerned only with external rewards or punishments. A characteristic of managers with authoritarian and coercive styles.
preconventional moral development
halo effect
resignation
managing workforce diversity
38. A use of motivators to increase satisfaction.
pay secrecy
referent power
job enrichment
cross-functional team
39. 1932. Labor legislation that outlawed 'yellow dog' contracts and forbade federal courts from issuing injunctions to restrain strikes - boycotts - and peaceful picketing.
red circle rates
Walsh-Healy Act
postconventional moral development
Norris-La Guardia Act
40. Causes loss of productivity - frustration - or depression.
Supplemental unemployment benefits (SUBS)
wage curve
burnout
social contract ethical decision
41. When some of the desired behavior is reinforced. Can be classified into four groups: fixed-interval - fixed-ratio - variable-interval - and variable-ratio.
solicitation sexual harassment
Health Maintenance Organization (HMO)
partial reinforcement
retirement
42. Group specifically to provide a new product or service.
behavior observation scales (BOS)
project team
Age Discrimination in Employment Act
results performance appraisal method
43. The second level of moral development in which people make decisions that conform to societal expectations. A characteristic of managers who encourage work collaboration.
Uniformed Services Employment and Reemployment Act
Occupational Safety and Health Act (OSHA)
conventional moral development
whistleblowing
44. A pension plan in which the main source of retirement funds today - some employers will match contributions to a certain percentage.
401(k) savings plan
reductions-in-force (RIF)
project team
strategic planning
45. The degree in which an individual believes they have control of their fate.
Employee assistance programs (EAP)
labor agreement
locus control
authoritarian leadership type
46. A decision based on total impartiality.
job specifications
job analysis
Occupational Safety and Health Act (OSHA)
justice ethical decision
47. A form in which accidents that cause death - illness - or injury in the workplace are recorded.
OSHA form 300
reductions-in-force (RIF)
disparate treatment
pluralism
48. An appraisal temporal error when the employee is compared to someone previously rated and not independently.
error of leniency or strictness
locus control
separations
contrast error
49. Evidence suggesting selection precludes members from protected classes.
restricted policy
progressive discipline
behavior observation scales (BOS)
balanced scorecard (BSC)
50. An extremely hard goal - but not impossible to reach.
learning organization
computerized job analysis
retirement
stretch goal