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DSST Human Resource Management

Subjects : dsst, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Two part-time employees share one full time position.






2. A step beyond tell and sell; stimulation of growth of the employee by discussing problems - needs - innovations - satisfactions - and dissatisfactions since last appraisal.






3. Rating based on comparison than a standard.






4. Not reporting to work.






5. A leader that clarifies roles - initiates structure - provides rewards - and is considerate of employees; fair - hardworking - and tolerant; emphasizes job-oriented(not personal) needs.






6. Rewards after a specific number of desired behaviors. Results in high or stable performance.






7. Improvement of job efficiency by simplifying it.






8. Removal of something unpleasant for desire behavior.






9. An uncomfortable environment that interferes with job performance.






10. Pay based on skills and increased job knowledge. Also called skilled based or knowledge based pay.






11. 1972. Extended Civil Rights Title VII to government workers.






12. Rejection of a higher percentage of protected classes for employment; unintentional discrimination.






13. The third level of moral development in which people make decisions based on internalized principles - beliefs - and values. A characteristic of managers that encourage to think for themselves and engage in moral reasoning.






14. Second level of Maslow's hierarchy. Includes security of body - employment - resources - morality - family - health - and posterity.






15. Giving something unpleasant for an undesired behavior.






16. The number of days in the work week is shortened and the hours per day are longer.






17. Payment rates above the pay range.






18. 1947. Pro-business act created to counter the pro-labor Wagner Act by banning unfair practices of labor unions. Created the Federal Mediation and Conciliation Service (FMCS) to help resolve grievances.






19. Belief that one culture is superior to another.






20. Different types of employee complaint resolution procedures.






21. Strength of person's convictions. The higher it is - the more likely one will follow what they believe is ethical in lieu of following unethical impulses.






22. An appraisal error involving groups of ratings given to employees.






23. An appraisal temporal error in which the appraiser inflates the evaluation because of a mutual connection.






24. A pension plan in which the employer contributes percentage of employer pay to an account that earns interest. When the employee leaves - the amount is rolled up into an individual retirement account (IRA).






25. Services provided for workers to deal with problems that interfere with how they do their jobs.






26. An organization that has generated a list of recommendation for executing an effective diversity initiative.






27. Leadership based on the control that management has over rewarding subordinates.






28. Team formed to solve a major organizational issue.






29. A communication of strong and weak points of the employee's performance - and then in which the employee responds with his feelings about the appraisal.






30. A leader who works to fulfill subordinates' needs and goals as well as to achieve the organization's larger mission; the needs of others are placed above the leader's own needs.






31. The combination of various appraisal systems to give the manager and employee the best view into the performance.






32. Performance appraisal that recognizes team accomplishement instead of individual performance - used by companies with a strong total quality management (TQM) emphasis.






33. 1978. No discrimination based on pregnancy - childbirth - and related conditions.






34. A succession of linked jobs that prepares a worker for advancement to the next job in the chain.






35. The second level of moral development in which people make decisions that conform to societal expectations. A characteristic of managers who encourage work collaboration.






36. Consists of vertical scales for each dimension of employee's performance.






37. Third level of Maslow's hierarchy. Includes friendship - family - and interaction.






38. Withdrawal of a reward.






39. Measure the extent which someone has characteristics. Relatively inexpensive - but high potential for errors - and not useful in allocating rewards or promotions.






40. Defining the characteristics that the organization feels would be a good fit for the vacancies. To recruit - an organization must conduct job analysis - provide a job description - and give job specification.






41. Systems that provide data for Human Resource control and decision making.






42. Official discrimination complaint to Equal Employment Opportunity Commission (EEOC) - filled by employee.






43. 1. Treatment that punishes 2. Orderly behavior in an organization 3. Training that corrects undesirable behavior and develops self control






44. Groups of employees who meet to resolve problems and improve the organization.






45. Act that amended age discrimination in employment to include all employee benefits; also provided terminated employees with time to consider group termination or retirement programs and consult an attorney.






46. A career path that is hiearchical in nature and consists of interdependent sequential jobs.






47. A pension plan in which the main source of retirement funds today - some employers will match contributions to a certain percentage.






48. The idea that people with authority are subject to reporting to superiors.






49. Highest level of Maslow's hierarchy. Includes morality - creativity - spontaneity - problem solving - lack of prejudice - and acceptance of facts.






50. When some of the desired behavior is reinforced. Can be classified into four groups: fixed-interval - fixed-ratio - variable-interval - and variable-ratio.