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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Insurance that pays for nursing homes and medical-related costs to old age and illness.
Long-term disability (LTD) insurance
ethnocentrism
eustress
recency error
2. Sexual harassment that is nonthreatening - but causes co-worker discomfort.
balance sheet approach
social contract ethical decision
job simplification
inappropriate sexual harassment
3. Removal of something unpleasant for desire behavior.
conventional moral development
negative reinforcement
project team
referent power
4. Evaluation based on factor-by-factor of development and comparison. Comparison against key jobs within the organization.
inappropriate sexual harassment
factor comparison system
contrast error
mixed-standard rating scale
5. Quantitative job evaluation that determines the value based on the points assigned to it; uses the point manual.
salary pay
social needs
point system
Occupational Safety and Health Act (OSHA)
6. A leader that has an ability to motivate employees to go beyond expectations; less predictable than transactional and embrace new ideas. Charismatic leaders are visionaries; they try to get others to see a better future and their participation in it.
authoritarian leadership type
distress
charismatic leader
partial reinforcement
7. A decision based on existing norms.
learning organization
encouraged resignation
competence based pay
social contract ethical decision
8. Improvement of job efficiency by simplifying it.
job simplification
distress
retirement
Health Maintenance Organization (HMO)
9. A method that evaluates based on: 1. Knowledge 2. Accountability 3. Mental Activity (KAMA)
Hay profile method
workforce diversity
solicitation sexual harassment
referent power
10. Measures the frequency of observed behavior.
Uniform Guidelines on Employee Selection Procedures
behavior observation scales (BOS)
360-degree appraisal
Immigration Reform and Control Act
11. Withdrawal of a reward.
recruiting
extinction
results performance appraisal method
self-directed team
12. Idea that all cultures are inherently equal.
Society for Human Resource Management
Worker Adjustment and Restraining Notification (WARN)
ethnorelativism
Family and Medical Leave Act (FMLA)
13. Services provided for workers to deal with problems that interfere with how they do their jobs.
compressed workweek
achievement test
Immigration Reform and Control Act
Employee assistance programs (EAP)
14. Highly trained workers that are a group that perform interdependent tasks.
forced-choice
Worker Adjustment and Restraining Notification (WARN)
results performance appraisal method
self-directed team
15. A procedural document designed by the federal government to assist in hiring - promotion - transfer - demotion - dismissal - and referrals.
succession planning
silver handshake
self-actualization
Uniform Guidelines on Employee Selection Procedures
16. The third level of moral development in which people make decisions based on internalized principles - beliefs - and values. A characteristic of managers that encourage to think for themselves and engage in moral reasoning.
constructive discharge
succession planning
postconventional moral development
expatriates
17. Sexual remarks or actions not targeted at a specific individual.
McDonnell Douglas Test
wage curve
generalized sexual harassment
job evaluation
18. 1926. Required employers to collectively bargain with unions. In 1936 - amended to include airlines.
Railway Labor Act
Age Discrimination in Employment Act
justice ethical decision
salary pay
19. An appraisal temporal error in which the appraiser inflates the evaluation because of a mutual connection.
similar to me error
Executive Order 11246
structured interview
Equal Employment Opportunity Act
20. A personal disorientation when experiencing an unfamiliar way of life.
computerized job analysis
extinction
cafeteria plans
culture shock
21. A step beyond tell and sell; stimulation of growth of the employee by discussing problems - needs - innovations - satisfactions - and dissatisfactions since last appraisal.
problem solving appraisal interview
development assignments
error of central tendency
self-appraisal
22. Home country nationals that are employees who live and work in a different country than their own.
ego strength
expatriates
contrast error
productivity
23. Rating based on having certain characteristics.
graphic rating scale
expert power
Hay profile method
McDonnell Douglas Test
24. The survey of the wages paid to employees with similar skill sets in a labor market. The Bureau of Labor Statistics publishes a reliable one.
strategic diversity management
job specifications
essay
wage and salary survey
25. 1964 - amended in 1972 - 1991 - and 1994. Broadest and most significant law affecting employment opportunity rights.
encouraged resignation
individualistic ethical decision
Civil Rights Act
job description
26. An uncomfortable environment that interferes with job performance.
reward leadership
Equal Employment Opportunity Act
locus control
hostile environment
27. 1931. Required federal contracts for construction to specify minimum wage for workers.
Norris-La Guardia Act
Davis-Bacon Act
tell and sell appraisal interview
behavior observation scales (BOS)
28. Binding document with terms or conditions or rules.
voluntary reduction
problem solving appraisal interview
labor agreement
pluralism
29. A group of people that rely primarily or exclusively on electronic forms of communication to work together in accomplishing goals.
democratic leadership type
encouraged resignation
virtual team
ethnorelativism
30. Helps manager translate measurement framework from strategic to operational goals.
quid pro quo harassment
vesting
balanced scorecard (BSC)
job classification system
31. A group of 6-12 that meet regularly to discuss organizational issues.
quality circle
referent power
Employee Retirement Income Security Act (ERISA)
defined contribution plan
32. Rates performance of employee achievement of goals set by manager and the employee.
positive reinforcement
red circle rates
protected classes
management by objectives (MBO)
33. A method of moving the employee to different jobs for variety - designed to prevent boredom of repetitive tasks.
job rotation
succession planning
fair representation
repatriation
34. A communication of strong and weak points of the employee's performance - and then in which the employee responds with his feelings about the appraisal.
leadership
job rotation
peer appraisal
tell and listen appraisal interview
35. Employees that are not from the home or host country.
third-country nationals
union steward
servant leader
extinction
36. Threat of power in order to convince someone to engage in sexual activity.
coercive sexual harassment
values
401(k) savings plan
pay equity
37. Encourages teamwork and knowledge transfer among employees.
telecommuting
coercive sexual harassment
aptitude tests
development assignments
38. 1990. Employers cannot discriminate against people with physical or mental capabilities - and must make reasonable accommodations for people with disabilities or religious preferences.
job sharing
resignation
Americans with Disabilities Act (ADA)
peer appraisal
39. An situation in which an employer makes work life so difficult for the employee that they have no choice but to resign.
orientation
variable-interval reinforcement
constructive discharge
physiological needs
40. Strength of person's convictions. The higher it is - the more likely one will follow what they believe is ethical in lieu of following unethical impulses.
structured interview
balanced scorecard (BSC)
ego strength
job description
41. Focus on the employee's achievements; less subjective - acceptable for employees and supervisors - link individual performance with organizational goals - encourage goal setting - and are good for reward and promotion decisions. However - time consum
positive discipline
Landrum-Griffin Act
telecommuting
results performance appraisal method
42. An extremely hard goal - but not impossible to reach.
utilitarian ethical decision
coercive leadership
restricted policy
stretch goal
43. Pay is the same each pay period regardless of hours worked.
forced-choice
authorization card
salary pay
expert power
44. Means that people employed in an organization represent different cultural groups and human qualities.
culture shock
workforce diversity
postconventional moral development
transactional leader
45. Highest level of sexual harassment and would result in a punishable act under the law.
Employee assistance programs (EAP)
Immigration Reform and Control Act
criminal sexual harassment
positive discipline
46. 1936. Responsible for prevailing minimum wage in a locality. Regular working hours identified as 8 per day and 40 per week; and time and a half for additional; no employment for convicts and children.
Walsh-Healy Act
job classification system
Health Insurance Portability and Accountability Act (HIPAA)
expatriates
47. Systems that provide data for Human Resource control and decision making.
computerized job analysis
postconventional moral development
Long-term disability (LTD) insurance
human resource information system
48. Compensation tied to a reward for effort and performance.
Equal Pay Act
development
pay for performance standard
managing workforce diversity
49. Includes other employee benefits - such as health insurance - pension contributions - tuition reimbursement - and legal assistance programs.
project team
non-cash compensation
red circle rates
horizontal career path
50. Host country natives that are employees. Usually is shifted to because it is cheaper - gives a good impression on locals - and no adjustment to culture.
horizontal career path
host country nationals
workforce diversity
reward leadership