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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The knowledge - skills - and abilities required for the job.
hourly pay
job specifications
Norris-La Guardia Act
employee involvement (EI) groups
2. Encourages teamwork and knowledge transfer among employees.
development assignments
behavioral performance appraisal method
value-added compensation
authorization card
3. A written description of the basic tasks - duties - minimum required experience - and responsibilities required of an employee holding a particular job.
job description
Uniform Guidelines on Employee Selection Procedures
active listening
self-actualization
4. The matching of people with future vacancies.
human resource planning
union steward
behavior observation scales (BOS)
pay secrecy
5. Advancing to the next level in the minimum time required in the current position.
fast tracking
authoritarian leadership type
red circle rates
salary pay
6. Systems that provide data for Human Resource control and decision making.
human resource information system
behavior observation scales (BOS)
justice ethical decision
non-cash compensation
7. Hiring through searching and evaluating internal job postings and existing employee files.
Age Discrimination in Employment Act
internal selection
job ranking system
pay equity
8. Unpaid union official that represents the employees when dealing with management.
problem solving appraisal interview
union steward
Fair Labor Standards Act (FLSA)
functional job analysis (FJA)
9. Purposeful discrimination.
positive discipline
continuous reinforcement
disparate treatment
consumer price index (CPI)
10. Documents that contain the main information about hazardous material.
Material Safety Data Sheets (MSDS)
coercive sexual harassment
alternative resolution procedure (ARD)
diversity awareness training
11. Harassment based on employment decisions; an economic or position consequence for noncompliance.
negative reinforcement
self-appraisal
job classification system
quid pro quo harassment
12. Defining the characteristics that the organization feels would be a good fit for the vacancies. To recruit - an organization must conduct job analysis - provide a job description - and give job specification.
expatriates
variable-ratio reinforcement
recruiting
job sharing
13. A career path that is not sequentially interdependent but each of the jobs in the arrangement must be completed before one can advance to the next higher level.
forced-choice
horizontal career path
cross-functional team
behaviorally anchored rating scale (BARS)
14. 1932. Labor legislation that outlawed 'yellow dog' contracts and forbade federal courts from issuing injunctions to restrain strikes - boycotts - and peaceful picketing.
achievement test
third-country nationals
progressive discipline
Norris-La Guardia Act
15. Employment at home while communicating with the workplace by phone or fax or modem
characteristics model
training
telecommuting
equal employment opportunity (EEO) laws
16. The oldest and simplest job evaluation that is based on grouping the jobs based on their relative worth to one another; can only be used on a small number of jobs.
functional job analysis (FJA)
business ethics
skill-based pay
job ranking system
17. 1947. Pro-business act created to counter the pro-labor Wagner Act by banning unfair practices of labor unions. Created the Federal Mediation and Conciliation Service (FMCS) to help resolve grievances.
employee involvement (EI) groups
fast tracking
union steward
Taft-Hartley Act (Labor Management Relations Act)
18. A decision based on total impartiality.
hostile environment
job analysis
pay equity
justice ethical decision
19. A step beyond tell and sell; stimulation of growth of the employee by discussing problems - needs - innovations - satisfactions - and dissatisfactions since last appraisal.
Employee Retirement Income Security Act (ERISA)
problem solving appraisal interview
orientation
recruiting
20. A decision that considers humanity's fundamental rights.
career path
hygiene factors
Railway Labor Act
moral rights ethical decision
21. Teaching short-term skills. May be 'on-the-job' or 'off-the-job'.
halo effect
training
wage curve
Uniformed Services Employment and Reemployment Act
22. Removal of something unpleasant for desire behavior.
constructive discharge
silver handshake
broadbanding
negative reinforcement
23. Binding document with terms or conditions or rules.
democratic leadership type
job description
labor agreement
employee involvement (EI) groups
24. Includes other employee benefits - such as health insurance - pension contributions - tuition reimbursement - and legal assistance programs.
hygiene factors
Americans with Disabilities Act (ADA)
non-cash compensation
Wagner Act (National Labor Relations Act)
25. 1964 - amended in 1972 - 1991 - and 1994. Broadest and most significant law affecting employment opportunity rights.
conventional moral development
Civil Rights Act
expatriates
alternative resolution procedure (ARD)
26. Performance appraisal done by fellow employees - usually combined by the manager into a single profile for use. May be the most accurate - but not used due to popularity copntests.
critical incident method
self-appraisal
hourly pay
peer appraisal
27. 1967. No discrimination based on ages of people over 40. No pressure for older to retire; no terminating only older employees when downsizing;
value-added compensation
fixed-ratio reinforcement
Age Discrimination in Employment Act
training
28. Selection of the minority is less than 80 percent of the time - used as a rule of thumb in determining adverse impact.
accountability
fair representation
four-fifths rule
cafeteria plans
29. A decision based on existing norms.
social contract ethical decision
self-appraisal
similar to me error
Executive Order 11246
30. Highest level of sexual harassment and would result in a punishable act under the law.
criminal sexual harassment
legitimate leadership
separations
punishment
31. Leadership based on the control that management has over punishing subordinates.
business ethics
skill-based pay
conventional moral development
coercive leadership
32. The rater checks statements on a list that he believes are characteristic of the employee.
behavior checklist
expert power
charge form
restricted policy
33. The number of days in the work week is shortened and the hours per day are longer.
repatriation
hostile environment
compressed workweek
job specifications
34. Minorities in the workplace.
pluralism
protected classes
job evaluation
variable-ratio reinforcement
35. 1914. No forbidding the existence of a union.
stretch goal
Clayton Act
Health Insurance Portability and Accountability Act (HIPAA)
productivity
36. An interview that may have no format at all or have open ended questions - but makes it difficult to compare candidates.
defined benefit plan
unstructured interview
charismatic leader
Family and Medical Leave Act (FMLA)
37. The first level of moral development - in which people make decisions based on selfish reasons; concerned only with external rewards or punishments. A characteristic of managers with authoritarian and coercive styles.
Taft-Hartley Act (Labor Management Relations Act)
preconventional moral development
aptitude tests
fixed-ratio reinforcement
38. Diversity as a result of acquisitions and mergers - which is a forced diversification of the workplace.
broadbanding
strategic diversity management
expatriates
Consolidated Omnibus Budget Reconciliation Act (COBRA)
39. Federal agencies and government contractors must comply with anti discrimination practices. Created the Office of Federal Contract Compliance Programs (OFCCP) to enforce this.
Executive Order 11246
postconventional moral development
balance sheet approach
problem solving appraisal interview
40. The survey of the wages paid to employees with similar skill sets in a labor market. The Bureau of Labor Statistics publishes a reliable one.
wage and salary survey
behaviorally anchored rating scale (BARS)
Medical savings account (MSA)
punishment
41. When every desired behavior is reinforced; effective when the behavior is new.
continuous reinforcement
computerized job analysis
utilitarian ethical decision
point system
42. The act of returning to the country of origin after an international assignement.
repatriation
job evaluation
critical incident
trait performance appraisal method
43. Flexible working hours that allow workers to choose start and end times.
transactional leader
locus control
flextime
cash balance pension plan
44. Pay by the hour.
Consolidated Omnibus Budget Reconciliation Act (COBRA)
extinction
error of leniency or strictness
hourly pay
45. Official discrimination complaint to Equal Employment Opportunity Commission (EEOC) - filled by employee.
defined contribution plan
diversity awareness training
charge form
legitimate leadership
46. A flexible benefit plan for the employee - letting them choose the benefits best suited to their personal needs and situation.
culture shock
reward leadership
resignation
cafeteria plans
47. Discipline focused on early correcion of employee misconduct. 1. Conference between employee and supervisor. 2. Second conference when solution did not work 3. Decision-making leave (paid leave)
cross-functional team
Walsh-Healy Act
cash balance pension plan
positive discipline
48. An intent to resign from a company that is typically expressed in written communication to the employee's manager.
resignation
project team
hostile environment
Occupational Safety and Health Act (OSHA)
49. Threat of power in order to convince someone to engage in sexual activity.
recruiting
vesting
resignation
coercive sexual harassment
50. Positive stress that makes some strive to accomplish something.
Clayton Act
progressive discipline
affirmative action
eustress