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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A leader who motivates people to transcend their personal interests for the good of the group; characterized by the ability to bring innovation.
transformational leader
orientation
core competencies
job analysis
2. Cost of living that measures the average prices of products and services over time.
alternative resolution procedure (ARD)
consumer price index (CPI)
Society for Human Resource Management
managing workforce diversity
3. Measures the frequency of observed behavior.
behavior observation scales (BOS)
Bona Fide Occupational Qualification (BFOQ)
retirement
development
4. An interview that may have no format at all or have open ended questions - but makes it difficult to compare candidates.
salary pay
inappropriate sexual harassment
unstructured interview
flextime
5. 1986. Used to control the hiring - recruiting - or referring of people not eligible to work in the US. Uses the form I-9.
development assignments
Immigration Reform and Control Act
hostile environment
computerized job analysis
6. A leader who works to fulfill subordinates' needs and goals as well as to achieve the organization's larger mission; the needs of others are placed above the leader's own needs.
contrast error
Medical savings account (MSA)
servant leader
internal selection
7. 1964 - amended in 1972 - 1991 - and 1994. Broadest and most significant law affecting employment opportunity rights.
punishment
Civil Rights Act
distributional errors
self-directed team
8. Measures what a person is capable of learning.
temporal errors
voluntary reduction
project team
aptitude tests
9. Method of performance measurement based on managers' records of specific examples of the employee acting in ways that are either effective or ineffective.
positive discipline
critical incident method
skill-based pay
active listening
10. A succession of linked jobs that prepares a worker for advancement to the next job in the chain.
point system
pay for performance standard
Health Maintenance Organization (HMO)
career path
11. A pension plan in which the employer contributes percentage of employer pay to an account that earns interest. When the employee leaves - the amount is rolled up into an individual retirement account (IRA).
cash balance pension plan
accountability
democratic leadership type
host country nationals
12. An employer-created fund for laid off employees to draw from on top of unemployment benefits.
hygiene factors
Supplemental unemployment benefits (SUBS)
401(k) savings plan
hostile environment
13. A pension plan in which both employer and employee fund pensions.
adverse impact
Equal Pay Act
contributory pension plan
moral rights ethical decision
14. Official discrimination complaint to Equal Employment Opportunity Commission (EEOC) - filled by employee.
quid pro quo harassment
recruiting
Long-term disability (LTD) insurance
charge form
15. Groups of employees who meet to resolve problems and improve the organization.
structured interview
safety needs
employee involvement (EI) groups
conventional moral development
16. Organization of healthcare professionals that provide services on a prepaid basis; seen as lower quality to the employee.
extinction
core competencies
restricted policy
Health Maintenance Organization (HMO)
17. Different types of employee complaint resolution procedures.
disparate treatment
defined contribution plan
alternative resolution procedure (ARD)
similar to me error
18. The curve in the scattergram that identifies the worth of jobs and wages.
balance sheet approach
value-added compensation
wage curve
ethnocentrism
19. Fourth level of Maslow's hierarchy. Includes self-esteem - confidence - achievement - respect of and by others.
esteem needs
eustress
hot-stove approach
job analysis
20. The number of days in the work week is shortened and the hours per day are longer.
job sharing
Older Workers Benefit Protection Act (OWBPA)
separations
compressed workweek
21. Compensation system that equals American money to foreign money on terms of purchasing power.
distributional errors
vesting
balance sheet approach
employment-at-will
22. Means that people employed in an organization represent different cultural groups and human qualities.
workforce diversity
silver handshake
trancenders
job enrichment
23. A code of moral principles and values that govern organizational behavior.
Health Maintenance Organization (HMO)
business ethics
referent power
pay equity
24. A problem in evaluation due to being compared to someone previously evaluated.
Railway Labor Act
halo effect
contrast effect
conventional moral development
25. 1931. Required federal contracts for construction to specify minimum wage for workers.
behavior checklist
subordinate appraisal
red circle rates
Davis-Bacon Act
26. Understanding the duties of the job.
leadership
job analysis
core competencies
recency error
27. Seeking to minimize ethnocentrism and moving toward pluralism and ethnorelativism.
development
Long-term disability (LTD) insurance
managing workforce diversity
pay secrecy
28. The degree in which an individual believes they have control of their fate.
competence based pay
recruiting
locus control
referent power
29. When twelve months have been worked at an employer with health insurance - a worker can transfer to another employer with no regard to preexisting conditions.
defined contribution plan
Health Insurance Portability and Accountability Act (HIPAA)
job classification system
Employee Retirement Income Security Act (ERISA)
30. Harmful stress that accompanies a feeling of insecurity.
motivators
distress
esteem needs
cash compensation
31. Listening to understand without judgment.
Uniform Guidelines on Employee Selection Procedures
active listening
Medical savings account (MSA)
essay
32. 1936. Responsible for prevailing minimum wage in a locality. Regular working hours identified as 8 per day and 40 per week; and time and a half for additional; no employment for convicts and children.
Walsh-Healy Act
wage curve
fixed-interval reinforcement
Norris-La Guardia Act
33. Discipline focused on early correcion of employee misconduct. 1. Conference between employee and supervisor. 2. Second conference when solution did not work 3. Decision-making leave (paid leave)
job evaluation
positive discipline
customer appraisal
fixed-interval reinforcement
34. Long-term(5 years +) planning reserved for the highest levels of management.
strategic planning
job sharing
skill-based pay
recruiting
35. How an employee perceives his compensation relative to others within the organization.
labor agreement
pay equity
trancenders
Civil Rights Act
36. 1990. Employers cannot discriminate against people with physical or mental capabilities - and must make reasonable accommodations for people with disabilities or religious preferences.
Americans with Disabilities Act (ADA)
Material Safety Data Sheets (MSDS)
mixed-standard rating scale
pluralism
37. The oldest and simplest job evaluation that is based on grouping the jobs based on their relative worth to one another; can only be used on a small number of jobs.
development assignments
job ranking system
recency error
protected classes
38. An appraisal temporal error in which the appraiser inflates the evaluation because of a mutual connection.
similar to me error
job analysis
horizontal career path
involuntary reduction
39. Pay by the hour.
Health Maintenance Organization (HMO)
hourly pay
restricted policy
positive discipline
40. An attempt by the employer to alter the behavior of the employee by persuasion and motivational incentives.
authorization card
repatriation
characteristics model
tell and sell appraisal interview
41. 1993. Applies to employers with fifty or more employees. Paternal and maternal leave covered under this act.
Consolidated Omnibus Budget Reconciliation Act (COBRA)
Uniformed Services Employment and Reemployment Act
postconventional moral development
Family and Medical Leave Act (FMLA)
42. Hands-off approach over all decision-making without any further involvement unless asked to participate.
equal employment opportunity (EEO) laws
laissez-faire leadership type
productivity
broadbanding
43. Unpaid union official that represents the employees when dealing with management.
eustress
separations
union steward
social contract ethical decision
44. Law that affects employers with one hundred or more employees and requires the employer to give advance notice of at least sixty days when a plant closing or mass layoff is planned.
Worker Adjustment and Restraining Notification (WARN)
leadership
fixed-interval reinforcement
horizontal career path
45. Bottom level of Maslow's hierarchy. Includes shelter - food - sleep - breaks - and compensation.
burnout
expatriates
whistleblowing
physiological needs
46. Test that measure what a person can do right now.
utilitarian ethical decision
Material Safety Data Sheets (MSDS)
achievement test
mixed-standard rating scale
47. 194-point questionnaire with five-point scale to determine the degree in which tasks are performed.
voluntary reduction
position analysis questionnaire (PAQ)
Equal Employment Opportunity Act
Society for Human Resource Management
48. Defining the characteristics that the organization feels would be a good fit for the vacancies. To recruit - an organization must conduct job analysis - provide a job description - and give job specification.
equal employment opportunity (EEO) laws
recruiting
Pregnancy Discrimination Act
progressive discipline
49. Federal agencies and government contractors must comply with anti discrimination practices. Created the Office of Federal Contract Compliance Programs (OFCCP) to enforce this.
workforce diversity
Executive Order 11246
Employee assistance programs (EAP)
business ethics
50. Only suitable defense against discrimination; postulates that age - religion - sex - or nationality is an actual qualification for the job. It does NOT cover race or color.
forced-choice
variable-interval reinforcement
halo effect
Bona Fide Occupational Qualification (BFOQ)