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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A resignation in which an employee chooses to resign without provocation from the employer.
human resource planning
distress
peer appraisal
unencouraged resignation
2. Giving something unpleasant for an undesired behavior.
core competencies
punishment
physiological needs
piecework pay
3. Consists of vertical scales for each dimension of employee's performance.
pay grades
expatriates
behaviorally anchored rating scale (BARS)
training
4. Groups of employees who meet to resolve problems and improve the organization.
employee involvement (EI) groups
quality circle
job classification system
Employee assistance programs (EAP)
5. Employment at home while communicating with the workplace by phone or fax or modem
hourly pay
telecommuting
McDonnell Douglas Test
development
6. A concept Richard Hackman and Greg Oldham formulated after researching job design - focusing on three main parts: core job dimensions - critical psychological states - and employee growth need.
retirement
characteristics model
authoritarian leadership type
cash balance pension plan
7. Measures the frequency of observed behavior.
positive discipline
behavior observation scales (BOS)
consumer price index (CPI)
charismatic leader
8. Rating based on comparison than a standard.
aptitude tests
non-cash compensation
mixed-standard rating scale
social contract ethical decision
9. The survey of the wages paid to employees with similar skill sets in a labor market. The Bureau of Labor Statistics publishes a reliable one.
behavior observation scales (BOS)
wage and salary survey
internal selection
fixed-interval reinforcement
10. Encourages teamwork and knowledge transfer among employees.
job simplification
adverse impact
development assignments
self-actualization
11. Power derived from the degree in which one is admired and people want to emulate them.
referent power
hot-stove approach
affirmative action
self-appraisal
12. Performance appraisal done by fellow employees - usually combined by the manager into a single profile for use. May be the most accurate - but not used due to popularity copntests.
peer appraisal
burnout
expert power
locus control
13. Group assigned with improving quality.
job enrichment
non-cash compensation
process improvement team
behavior observation scales (BOS)
14. 1947. Pro-business act created to counter the pro-labor Wagner Act by banning unfair practices of labor unions. Created the Federal Mediation and Conciliation Service (FMCS) to help resolve grievances.
Taft-Hartley Act (Labor Management Relations Act)
self-appraisal
expatriates
Bona Fide Occupational Qualification (BFOQ)
15. Insurance that pays for nursing homes and medical-related costs to old age and illness.
error of central tendency
positive discipline
Long-term disability (LTD) insurance
referent power
16. 1993. Applies to employers with fifty or more employees. Paternal and maternal leave covered under this act.
Family and Medical Leave Act (FMLA)
factor comparison system
variable-ratio reinforcement
referent power
17. Withdrawal of a reward.
critical incident
career path
stretch goal
extinction
18. Can directly align employees with the organizational goals - with evaluation based on profits - sales - etc.
productivity
team appraisal
factor comparison system
Clayton Act
19. 1938. Provided basic pay structure for workers. Those that have to be paid are non-exempt and must be paid at least the minimum wage. Those who hold executive or managerial positions are exempt.
encouraged resignation
Fair Labor Standards Act (FLSA)
Walsh-Healy Act
resignation
20. The degree in which an individual believes they have control of their fate.
locus control
development
silver handshake
fixed-ratio reinforcement
21. Helps manager translate measurement framework from strategic to operational goals.
Railway Labor Act
balanced scorecard (BSC)
job enlargement
Hay profile method
22. A decision based on the principle that the behavior that causes the greatest good for the most is ethical.
learning organization
job analysis
utilitarian ethical decision
piecework pay
23. Law that affects employers with one hundred or more employees and requires the employer to give advance notice of at least sixty days when a plant closing or mass layoff is planned.
computerized job analysis
broadbanding
fixed-ratio reinforcement
Worker Adjustment and Restraining Notification (WARN)
24. When some of the desired behavior is reinforced. Can be classified into four groups: fixed-interval - fixed-ratio - variable-interval - and variable-ratio.
internal selection
partial reinforcement
compressed workweek
characteristics model
25. An appraisal temporal error when the evaluation is based upon the employee's most recent behavior.
halo effect
human resource planning
recency error
achievement test
26. Pay by the hour.
criminal sexual harassment
customer appraisal
hourly pay
ethnocentrism
27. Bottom level of Maslow's hierarchy. Includes shelter - food - sleep - breaks - and compensation.
physiological needs
forced-choice
aptitude tests
Preferred Provider Organization (PPO)
28. The knowledge - skills - and abilities required for the job.
job specifications
absenteeism
internal selection
contrast error
29. Reward given for desired behavior.
positive reinforcement
cross-functional team
labor agreement
value-added compensation
30. Power based on individual expertise.
vertical career path
vesting
coercive sexual harassment
expert power
31. 194-point questionnaire with five-point scale to determine the degree in which tasks are performed.
position analysis questionnaire (PAQ)
Bona Fide Occupational Qualification (BFOQ)
pluralism
accountability
32. Test used by courts to assess merits of prima facie case of disparate treatment when lacking evidence - requires plaintiff to show he: 1. belongs to protected group -2. has applied and is qualified - 3. was rejected despite qualifications - and 4. th
job classification system
unencouraged resignation
development assignments
McDonnell Douglas Test
33. A behavioral method that notes an unusual event that identifies superior or inferior performance by the employee.
critical incident
ethnorelativism
flextime
protected classes
34. 1914. No forbidding the existence of a union.
structured interview
involuntary reduction
Clayton Act
servant leader
35. Rewards after a specific number of desired behaviors. Results in high or stable performance.
trancenders
horizontal career path
fixed-ratio reinforcement
wage curve
36. Sexual harassment that is nonthreatening - but causes co-worker discomfort.
inappropriate sexual harassment
point system
postconventional moral development
broadbanding
37. A leader who works to fulfill subordinates' needs and goals as well as to achieve the organization's larger mission; the needs of others are placed above the leader's own needs.
host country nationals
servant leader
solicitation sexual harassment
cross-functional team
38. The different conditions upon which someone leaves a company; may be voluntary or involuntary.
separations
physiological needs
coercive leadership
fast tracking
39. An early retirement incentive in a form of a cash bonus or increased pension.
silver handshake
balance sheet approach
selection
hostile environment
40. Reporting criminal activity to the government.
encouraged resignation
whistleblowing
job rotation
affirmative action
41. An interview that places the applicant in a simulated high stress setting to interview the candidate.
stress interview
values
tell and listen appraisal interview
Employee assistance programs (EAP)
42. Sexual harassment that uses rewards; potential for criminal prosecution.
career path
solicitation sexual harassment
unencouraged resignation
Taft-Hartley Act (Labor Management Relations Act)
43. Leadership based on the control that management has over punishing subordinates.
reward leadership
project team
Landrum-Griffin Act
coercive leadership
44. 1986. Used to control the hiring - recruiting - or referring of people not eligible to work in the US. Uses the form I-9.
quality circle
Immigration Reform and Control Act
repatriation
selection
45. A leader that has an ability to motivate employees to go beyond expectations; less predictable than transactional and embrace new ideas. Charismatic leaders are visionaries; they try to get others to see a better future and their participation in it.
Wagner Act (National Labor Relations Act)
charismatic leader
taskforce team
employment-at-will
46. How an employee perceives his compensation relative to others within the organization.
solicitation sexual harassment
pay equity
Pregnancy Discrimination Act
job specifications
47. Discipline focused on early correcion of employee misconduct. 1. Conference between employee and supervisor. 2. Second conference when solution did not work 3. Decision-making leave (paid leave)
positive discipline
motivators
human resource planning
horizontal career path
48. Evidence suggesting selection precludes members from protected classes.
wage curve
restricted policy
McDonnell Douglas Test
OSHA form 300
49. The combination of various appraisal systems to give the manager and employee the best view into the performance.
transformational leader
fixed-ratio reinforcement
mixed-standard rating scale
360-degree appraisal
50. Identifies the actions that should or should not be seen on the job - used mainly for developmental feedback..
social contract ethical decision
behavioral performance appraisal method
pay grades
separations