SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. 1. Treatment that punishes 2. Orderly behavior in an organization 3. Training that corrects undesirable behavior and develops self control
Walsh-Healy Act
discipline
fixed-interval reinforcement
vertical career path
2. Traditional approach to appraisal - a review by management one level higher.
manager/supervisor appraisal
temporal errors
OSHA form 300
labor agreement
3. Federal agencies and government contractors must comply with anti discrimination practices. Created the Office of Federal Contract Compliance Programs (OFCCP) to enforce this.
reductions-in-force (RIF)
fixed-ratio reinforcement
employment-at-will
Executive Order 11246
4. 1936. Responsible for prevailing minimum wage in a locality. Regular working hours identified as 8 per day and 40 per week; and time and a half for additional; no employment for convicts and children.
balanced scorecard (BSC)
voluntary reduction
Walsh-Healy Act
Equal Pay Act
5. Includes hourly wages - salaries - and bonuses.
cash compensation
trait performance appraisal method
problem solving appraisal interview
Medical savings account (MSA)
6. An situation in which an employer makes work life so difficult for the employee that they have no choice but to resign.
constructive discharge
skill-based pay
Preferred Provider Organization (PPO)
host country nationals
7. Measure the extent which someone has characteristics. Relatively inexpensive - but high potential for errors - and not useful in allocating rewards or promotions.
values
cash balance pension plan
productivity
trait performance appraisal method
8. Binding document with terms or conditions or rules.
process improvement team
laissez-faire leadership type
labor agreement
noncontributory pension plan
9. 1970. A law passed to attempt to reduce workplace injuries and illnesses. It's general area of responsibility are: 1.General Industry 2. Maritime 3. Construction 4. Agriculture
career path
Occupational Safety and Health Act (OSHA)
business ethics
disparate treatment
10. Leadership based on the control that management has over punishing subordinates.
coercive leadership
trancenders
laissez-faire leadership type
defined benefit plan
11. Purposeful discrimination.
conventional moral development
disparate treatment
Norris-La Guardia Act
reductions-in-force (RIF)
12. Quantitative job evaluation that determines the value based on the points assigned to it; uses the point manual.
point system
behavior checklist
401(k) savings plan
behavior observation scales (BOS)
13. Highly trained workers that are a group that perform interdependent tasks.
culture shock
core competencies
orientation
self-directed team
14. Means that people employed in an organization represent different cultural groups and human qualities.
self-directed team
workforce diversity
skill-based pay
charge form
15. Not reporting to work.
defined contribution plan
safety needs
informal factors
absenteeism
16. An organization that is participatory in problem solving - improving - and increasing capabilities.
learning organization
hygiene factors
pay equity
cafeteria plans
17. A decision based on the principle that the behavior that causes the greatest good for the most is ethical.
Taft-Hartley Act (Labor Management Relations Act)
Society for Human Resource Management
utilitarian ethical decision
whistleblowing
18. Hands-off approach over all decision-making without any further involvement unless asked to participate.
authoritarian leadership type
laissez-faire leadership type
internal locus
contrast effect
19. Minorities in the workplace.
virtual team
Davis-Bacon Act
trait performance appraisal method
protected classes
20. 1926. Required employers to collectively bargain with unions. In 1936 - amended to include airlines.
Railway Labor Act
compressed workweek
job enrichment
McDonnell Douglas Test
21. Two part-time employees share one full time position.
authorization card
Taft-Hartley Act (Labor Management Relations Act)
job sharing
Civil Rights Act
22. 1994. Jobs are protected for those that go on short military service.
whistleblowing
Uniformed Services Employment and Reemployment Act
punishment
self-actualization
23. Evidence suggesting selection precludes members from protected classes.
Landrum-Griffin Act
vertical career path
informal factors
restricted policy
24. The need for achievement - recognition - responsibility - and growth; they both eliminate job dissatisfaction and stimulate motivation.
motivators
repatriation
hygiene factors
cross-functional team
25. Sexual harassment that is nonthreatening - but causes co-worker discomfort.
expatriates
job specifications
contributory pension plan
inappropriate sexual harassment
26. Threat of power in order to convince someone to engage in sexual activity.
reductions-in-force (RIF)
coercive sexual harassment
pay equity
defined contribution plan
27. Developed in response to a majority dominating the workforce.
affirmative action
Landrum-Griffin Act
constructive discharge
functional job analysis (FJA)
28. Includes other employee benefits - such as health insurance - pension contributions - tuition reimbursement - and legal assistance programs.
self-directed team
laissez-faire leadership type
expert power
non-cash compensation
29. Performance appraisal that recognizes team accomplishement instead of individual performance - used by companies with a strong total quality management (TQM) emphasis.
whistleblowing
team appraisal
conventional moral development
hourly pay
30. Measures what a person is capable of learning.
internal locus
piecework pay
aptitude tests
critical incident method
31. The working conditions - pay - company policies - and interpersonal relationships; they help eliminate job satisfaction - but do not motivate the employee according to the two-factor theory.
development
self-directed team
Uniformed Services Employment and Reemployment Act
hygiene factors
32. 1935. Referred to as the Magna Carta of Labor. Guarantees the right to form labor movements.
leadership
vertical career path
Wagner Act (National Labor Relations Act)
training
33. Consists of vertical scales for each dimension of employee's performance.
pluralism
quality circle
behaviorally anchored rating scale (BARS)
constructive discharge
34. The combination of various appraisal systems to give the manager and employee the best view into the performance.
Older Workers Benefit Protection Act (OWBPA)
360-degree appraisal
justice ethical decision
graphic rating scale
35. Breeds mistrust in the workplace; fairly excepted practice in private industry.
strategic planning
virtual team
pay secrecy
host country nationals
36. An interview that may have no format at all or have open ended questions - but makes it difficult to compare candidates.
unstructured interview
partial reinforcement
affirmative action
noncontributory pension plan
37. The on-the-job method of development for new employees. May be formal or informal.
flextime
Davis-Bacon Act
self-actualization
orientation
38. Reward given for desired behavior.
core competencies
contributory pension plan
manager/supervisor appraisal
positive reinforcement
39. Rates performance of employee achievement of goals set by manager and the employee.
problem solving appraisal interview
union steward
management by objectives (MBO)
diversity awareness training
40. Highest level of Maslow's hierarchy. Includes morality - creativity - spontaneity - problem solving - lack of prejudice - and acceptance of facts.
peer appraisal
defined contribution plan
competence based pay
self-actualization
41. RIF that include some type of severance pay and extension of benefits for a predetermined period of time.
graphic rating scale
locus control
voluntary reduction
compressed workweek
42. A problem in appraisal in which an employee is given the same grade on all dimensions based on a few attributes.
pay equity
halo effect
Preferred Provider Organization (PPO)
coercive sexual harassment
43. An interview based on a set group of questions so to be compared answers across all candidates. Questions are asked based on job knowledge - job simulation - situational - and work willingness.
Americans with Disabilities Act (ADA)
structured interview
piecework pay
job simplification
44. 1990. Employers cannot discriminate against people with physical or mental capabilities - and must make reasonable accommodations for people with disabilities or religious preferences.
positive discipline
inappropriate sexual harassment
Americans with Disabilities Act (ADA)
team appraisal
45. A method that evaluates based on: 1. Knowledge 2. Accountability 3. Mental Activity (KAMA)
Pregnancy Discrimination Act
Hay profile method
process improvement team
human resource information system
46. Group of healthcare providers that guarantee lower healthcare costs to the employer; seen as a higher quality to the employee.
401(k) savings plan
self-appraisal
Preferred Provider Organization (PPO)
criminal sexual harassment
47. A process to make the job more complex to improve the level of boredom of an oversimplified job.
computerized job analysis
cafeteria plans
job enlargement
informal factors
48. Leadership based on the control that management has over rewarding subordinates.
management by objectives (MBO)
recency error
consumer price index (CPI)
reward leadership
49. A decision based on total impartiality.
hot-stove approach
stress interview
justice ethical decision
job evaluation
50. Method that determines the relative worth of jobs.
fixed-interval reinforcement
absenteeism
job evaluation
physiological needs