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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. RIF that is composed of lay-offs - either across the board or through company reorganization that result in fewer available positions.
productivity
contrast error
disparate treatment
involuntary reduction
2. Two part-time employees share one full time position.
tell and sell appraisal interview
customer appraisal
job analysis
job sharing
3. Home country nationals that are employees who live and work in a different country than their own.
team appraisal
expatriates
authoritarian leadership type
fast tracking
4. Method of performance measurement based on managers' records of specific examples of the employee acting in ways that are either effective or ineffective.
Preferred Provider Organization (PPO)
critical incident method
four-fifths rule
transactional leader
5. Guarantee of benefits - especially in pension plans.
affirmative action
vesting
hostile environment
hygiene factors
6. Seeking to minimize ethnocentrism and moving toward pluralism and ethnorelativism.
positive discipline
functional job analysis (FJA)
managing workforce diversity
skill-based pay
7. The ability to influence people to achieve goals for the organization.
authorization card
learning organization
balance sheet approach
leadership
8. Right for an employer to terminate an employee for no reason and for the employee to resign for the same.
laissez-faire leadership type
employment-at-will
Medical savings account (MSA)
job specifications
9. To discipline by being effective - consistent - and applied to all equally. 1. Documentation of Misconduct 2. Investigative Interview 3. Application of Discipline
union steward
functional job analysis (FJA)
Walsh-Healy Act
hot-stove approach
10. Teaching long-term skills.
Uniformed Services Employment and Reemployment Act
balanced scorecard (BSC)
whistleblowing
development
11. Compensation tied to a reward for effort and performance.
charismatic leader
pay for performance standard
strategic planning
whistleblowing
12. Federal agencies and government contractors must comply with anti discrimination practices. Created the Office of Federal Contract Compliance Programs (OFCCP) to enforce this.
customer appraisal
Executive Order 11246
generalized sexual harassment
silver handshake
13. Employment at home while communicating with the workplace by phone or fax or modem
generalized sexual harassment
quality circle
results performance appraisal method
telecommuting
14. Groups of employees who meet to resolve problems and improve the organization.
stress interview
employee involvement (EI) groups
protected classes
behavior checklist
15. Group of healthcare providers that guarantee lower healthcare costs to the employer; seen as a higher quality to the employee.
expert power
Preferred Provider Organization (PPO)
horizontal career path
retirement
16. Includes other employee benefits - such as health insurance - pension contributions - tuition reimbursement - and legal assistance programs.
point system
non-cash compensation
halo effect
cafeteria plans
17. Unpaid union official that represents the employees when dealing with management.
error of central tendency
esteem needs
union steward
laissez-faire leadership type
18. Pay by the hour.
hourly pay
mixed-standard rating scale
alternative resolution procedure (ARD)
values
19. Payment rates above the pay range.
selection
equal employment opportunity (EEO) laws
red circle rates
constructive discharge
20. The degree in which an individual believes they have control of their fate.
stress interview
pluralism
equal employment opportunity (EEO) laws
locus control
21. A leader that clarifies roles - initiates structure - provides rewards - and is considerate of employees; fair - hardworking - and tolerant; emphasizes job-oriented(not personal) needs.
absenteeism
project team
transactional leader
achievement test
22. The act of returning to the country of origin after an international assignement.
repatriation
voluntary reduction
vertical career path
affirmative action
23. A leader that has an ability to motivate employees to go beyond expectations; less predictable than transactional and embrace new ideas. Charismatic leaders are visionaries; they try to get others to see a better future and their participation in it.
Material Safety Data Sheets (MSDS)
charismatic leader
pay for performance standard
vesting
24. Hands-off approach over all decision-making without any further involvement unless asked to participate.
continuous reinforcement
laissez-faire leadership type
managing workforce diversity
essay
25. Job evaluation based on classification of jobs in groups of predetermined wage grades. This is what the federal government uses.
learning organization
process improvement team
job classification system
balanced scorecard (BSC)
26. Harmful stress that accompanies a feeling of insecurity.
Medical savings account (MSA)
absenteeism
servant leader
distress
27. Evidence suggesting selection precludes members from protected classes.
authoritarian leadership type
postconventional moral development
restricted policy
active listening
28. The knowledge - skills - and abilities required for the job.
variable-ratio reinforcement
Medical savings account (MSA)
job specifications
repatriation
29. Involves determining the type and number of individuals needed to get the job done.
value-added compensation
active listening
Health Insurance Portability and Accountability Act (HIPAA)
job analysis
30. 1947. Pro-business act created to counter the pro-labor Wagner Act by banning unfair practices of labor unions. Created the Federal Mediation and Conciliation Service (FMCS) to help resolve grievances.
peer appraisal
Taft-Hartley Act (Labor Management Relations Act)
job description
development
31. A resignation suggested by the employer to the employee.
encouraged resignation
EEO-1 Report
resignation
coercive leadership
32. Belief that things happen due to luck or chance.
recency error
external locus
moral rights ethical decision
disparate treatment
33. A medical insurance plan that the employer contributes to meet the needs of the individual's medical needs.
development
error of leniency or strictness
Landrum-Griffin Act
Medical savings account (MSA)
34. Identifies the actions that should or should not be seen on the job - used mainly for developmental feedback..
problem solving appraisal interview
behavioral performance appraisal method
Hay profile method
justice ethical decision
35. Act that provides individuals and dependents who may lose medical coverage with opportunity to pay to continue coverage.
Consolidated Omnibus Budget Reconciliation Act (COBRA)
informal factors
behavior observation scales (BOS)
piecework pay
36. Official discrimination complaint to Equal Employment Opportunity Commission (EEOC) - filled by employee.
equal employment opportunity (EEO) laws
behavior checklist
involuntary reduction
charge form
37. Performance appraisal by an employee of their superior. Usually evaluates on leadership - oral communication - delegation of authority - coordination of team efforts - and interest in subordinates.
cash balance pension plan
compressed workweek
subordinate appraisal
coercive leadership
38. Third level of Maslow's hierarchy. Includes friendship - family - and interaction.
leadership
social needs
core competencies
fixed-ratio reinforcement
39. Measure the extent which someone has characteristics. Relatively inexpensive - but high potential for errors - and not useful in allocating rewards or promotions.
contrast error
Supplemental unemployment benefits (SUBS)
trait performance appraisal method
accountability
40. Withdrawal of a reward.
extinction
fair representation
career path
Pregnancy Discrimination Act
41. A written description of the basic tasks - duties - minimum required experience - and responsibilities required of an employee holding a particular job.
recruiting
job description
Preferred Provider Organization (PPO)
external locus
42. A group of people that rely primarily or exclusively on electronic forms of communication to work together in accomplishing goals.
coercive leadership
team appraisal
repatriation
virtual team
43. The different conditions upon which someone leaves a company; may be voluntary or involuntary.
conventional moral development
position analysis questionnaire (PAQ)
separations
trancenders
44. Sexual harassment that is nonthreatening - but causes co-worker discomfort.
inappropriate sexual harassment
productivity
Walsh-Healy Act
trait performance appraisal method
45. A problem in appraisal in which an employee is given the same grade on all dimensions based on a few attributes.
strategic diversity management
burnout
job description
halo effect
46. A problem in evaluation due to being compared to someone previously evaluated.
inappropriate sexual harassment
positive reinforcement
contrast effect
Employee Retirement Income Security Act (ERISA)
47. An appraisal distributional error where the appraiser gives their employees unusually high or low marks.
behavior checklist
error of leniency or strictness
Medical savings account (MSA)
self-appraisal
48. Purposeful discrimination.
diversity awareness training
postconventional moral development
disparate treatment
negative reinforcement
49. The matching of people with future vacancies.
competence based pay
balance sheet approach
voluntary protection program (VPP)
human resource planning
50. Focus on the employee's achievements; less subjective - acceptable for employees and supervisors - link individual performance with organizational goals - encourage goal setting - and are good for reward and promotion decisions. However - time consum
results performance appraisal method
authorization card
absenteeism
generalized sexual harassment