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DSST Human Resource Management
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Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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study here
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. An situation in which an employer makes work life so difficult for the employee that they have no choice but to resign.
wage and salary survey
Long-term disability (LTD) insurance
constructive discharge
individualistic ethical decision
2. Statement authorizing union to act as their representative.
Landrum-Griffin Act
authorization card
ethnorelativism
social needs
3. 1970. A law passed to attempt to reduce workplace injuries and illnesses. It's general area of responsibility are: 1.General Industry 2. Maritime 3. Construction 4. Agriculture
Occupational Safety and Health Act (OSHA)
Hay profile method
Taft-Hartley Act (Labor Management Relations Act)
Family and Medical Leave Act (FMLA)
4. 1990. Employers cannot discriminate against people with physical or mental capabilities - and must make reasonable accommodations for people with disabilities or religious preferences.
Wagner Act (National Labor Relations Act)
Americans with Disabilities Act (ADA)
distributional errors
constructive discharge
5. Theory Z people - those that have reached the self-actualization phase.
McDonnell Douglas Test
trancenders
positive discipline
job classification system
6. Minorities in the workplace.
Civil Rights Act
protected classes
hot-stove approach
Material Safety Data Sheets (MSDS)
7. A method that evaluates based on: 1. Knowledge 2. Accountability 3. Mental Activity (KAMA)
graphic rating scale
Hay profile method
behavior checklist
subordinate appraisal
8. Method of performance measurement based on managers' records of specific examples of the employee acting in ways that are either effective or ineffective.
critical incident method
ego strength
Supplemental unemployment benefits (SUBS)
flextime
9. A decision that considers humanity's fundamental rights.
voluntary protection program (VPP)
moral rights ethical decision
trait performance appraisal method
Americans with Disabilities Act (ADA)
10. Groups of employees who meet to resolve problems and improve the organization.
employee involvement (EI) groups
diversity awareness training
vertical career path
computerized job analysis
11. Sexual remarks or actions not targeted at a specific individual.
recency error
generalized sexual harassment
charge form
laissez-faire leadership type
12. A pension plan in which the employer contributes percentage of employer pay to an account that earns interest. When the employee leaves - the amount is rolled up into an individual retirement account (IRA).
alternative resolution procedure (ARD)
cash balance pension plan
Walsh-Healy Act
behaviorally anchored rating scale (BARS)
13. Encourages teamwork and knowledge transfer among employees.
Employee assistance programs (EAP)
four-fifths rule
development assignments
critical incident
14. Teaching short-term skills. May be 'on-the-job' or 'off-the-job'.
essay
social needs
training
silver handshake
15. An attempt by the employer to alter the behavior of the employee by persuasion and motivational incentives.
cafeteria plans
balance sheet approach
competence based pay
tell and sell appraisal interview
16. Identification of future candidates for future anticipated vacancies.
Age Discrimination in Employment Act
succession planning
repatriation
401(k) savings plan
17. Official discrimination complaint to Equal Employment Opportunity Commission (EEOC) - filled by employee.
charge form
Americans with Disabilities Act (ADA)
Employee assistance programs (EAP)
quid pro quo harassment
18. The curve in the scattergram that identifies the worth of jobs and wages.
wage curve
job classification system
safety needs
fair representation
19. Evaluating self - considering one's own strengths and weaknesses. Best used for developmental purposes.
self-appraisal
Employee assistance programs (EAP)
balanced scorecard (BSC)
individualistic ethical decision
20. Advancing to the next level in the minimum time required in the current position.
401(k) savings plan
succession planning
aptitude tests
fast tracking
21. Requires the rater to choose from statements that best describe the employee's output.
point system
team appraisal
job analysis
forced-choice
22. Insurance that pays for nursing homes and medical-related costs to old age and illness.
defined benefit plan
laissez-faire leadership type
Long-term disability (LTD) insurance
variable-ratio reinforcement
23. Highest level of sexual harassment and would result in a punishable act under the law.
criminal sexual harassment
job ranking system
referent power
reward leadership
24. Laws that prevent discrimination in the workplace.
punishment
charismatic leader
equal employment opportunity (EEO) laws
telecommuting
25. Rates performance of employee achievement of goals set by manager and the employee.
management by objectives (MBO)
skill-based pay
training
pay grades
26. Group assigned with improving quality.
behavior observation scales (BOS)
Norris-La Guardia Act
process improvement team
host country nationals
27. The idea that people with authority are subject to reporting to superiors.
accountability
ego strength
broadbanding
fast tracking
28. A method of moving the employee to different jobs for variety - designed to prevent boredom of repetitive tasks.
Taft-Hartley Act (Labor Management Relations Act)
employee involvement (EI) groups
job rotation
diversity awareness training
29. A neutral third party that will make the binding decision between both parties.
resignation
fast tracking
cafeteria plans
arbitrator
30. Separation that is typically planned well in advanced - and are well received - celebratory occasions.
retirement
Worker Adjustment and Restraining Notification (WARN)
aptitude tests
affirmative action
31. Rewards after a specific number of desired behaviors. Results in high or stable performance.
horizontal career path
Occupational Safety and Health Act (OSHA)
fixed-ratio reinforcement
labor agreement
32. A problem in evaluation due to being compared to someone previously evaluated.
expatriates
contrast effect
skill-based pay
retirement
33. Performance appraisal that seeks evaluation from internal and external customers.
protected classes
fair representation
customer appraisal
leadership
34. A step beyond tell and sell; stimulation of growth of the employee by discussing problems - needs - innovations - satisfactions - and dissatisfactions since last appraisal.
democratic leadership type
partial reinforcement
problem solving appraisal interview
management by objectives (MBO)
35. Test used by courts to assess merits of prima facie case of disparate treatment when lacking evidence - requires plaintiff to show he: 1. belongs to protected group -2. has applied and is qualified - 3. was rejected despite qualifications - and 4. th
disparate treatment
human resource information system
contrast error
McDonnell Douglas Test
36. To discipline by being effective - consistent - and applied to all equally. 1. Documentation of Misconduct 2. Investigative Interview 3. Application of Discipline
temporal errors
hot-stove approach
disparate treatment
Health Maintenance Organization (HMO)
37. Union must represent union and nonunion members equally.
forced-choice
career path
conventional moral development
fair representation
38. Collapses traditional salary grades into a few wide bands and helps eliminate obsession with grades and gives management an enhanced ability to reward on performance.
EEO-1 Report
absenteeism
contributory pension plan
broadbanding
39. Rejection of a higher percentage of protected classes for employment; unintentional discrimination.
team appraisal
protected classes
adverse impact
Taft-Hartley Act (Labor Management Relations Act)
40. Seeking to minimize ethnocentrism and moving toward pluralism and ethnorelativism.
Family and Medical Leave Act (FMLA)
manager/supervisor appraisal
managing workforce diversity
contributory pension plan
41. Withdrawal of a reward.
extinction
core competencies
job rotation
Fair Labor Standards Act (FLSA)
42. A pension plan in which both employer and employee fund pensions.
Railway Labor Act
contributory pension plan
customer appraisal
job analysis
43. Understanding the duties of the job.
Employee assistance programs (EAP)
job analysis
problem solving appraisal interview
discipline
44. Identifies the actions that should or should not be seen on the job - used mainly for developmental feedback..
development assignments
job rotation
trancenders
behavioral performance appraisal method
45. A career path that is hiearchical in nature and consists of interdependent sequential jobs.
tell and listen appraisal interview
consumer price index (CPI)
coercive leadership
vertical career path
46. Compensation tied to a reward for effort and performance.
job rotation
pay for performance standard
behavioral performance appraisal method
process improvement team
47. 1964 - amended in 1972 - 1991 - and 1994. Broadest and most significant law affecting employment opportunity rights.
cross-functional team
tell and listen appraisal interview
Civil Rights Act
Equal Pay Act
48. Hiring through searching and evaluating internal job postings and existing employee files.
silver handshake
internal selection
equal employment opportunity (EEO) laws
unstructured interview
49. A decision based on existing norms.
whistleblowing
referent power
social contract ethical decision
individualistic ethical decision
50. Basic individual beliefs about right and wrong.
values
voluntary protection program (VPP)
error of leniency or strictness
broadbanding
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