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Test your basic knowledge |
DSST Human Resource Management
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Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The second level of moral development in which people make decisions that conform to societal expectations. A characteristic of managers who encourage work collaboration.
conventional moral development
job simplification
manager/supervisor appraisal
career path
2. Rewards according to a random number of behaviors. Results in very high performance.
variable-ratio reinforcement
job evaluation
active listening
factor comparison system
3. The working conditions - pay - company policies - and interpersonal relationships; they help eliminate job satisfaction - but do not motivate the employee according to the two-factor theory.
human resource information system
self-appraisal
hygiene factors
EEO-1 Report
4. The need for achievement - recognition - responsibility - and growth; they both eliminate job dissatisfaction and stimulate motivation.
absenteeism
Worker Adjustment and Restraining Notification (WARN)
motivators
peer appraisal
5. Official discrimination complaint to Equal Employment Opportunity Commission (EEOC) - filled by employee.
laissez-faire leadership type
variable-interval reinforcement
behavior checklist
charge form
6. The oldest and simplest job evaluation that is based on grouping the jobs based on their relative worth to one another; can only be used on a small number of jobs.
job ranking system
four-fifths rule
active listening
noncontributory pension plan
7. Compensation system that equals American money to foreign money on terms of purchasing power.
Hay profile method
balance sheet approach
voluntary reduction
wage curve
8. Reward given for desired behavior.
variable-ratio reinforcement
adverse impact
positive reinforcement
characteristics model
9. Theory Z people - those that have reached the self-actualization phase.
trancenders
OSHA form 300
union steward
Americans with Disabilities Act (ADA)
10. Developed in response to a majority dominating the workforce.
mixed-standard rating scale
subordinate appraisal
affirmative action
conventional moral development
11. The curve in the scattergram that identifies the worth of jobs and wages.
job enrichment
Executive Order 11246
wage curve
orientation
12. 1931. Required federal contracts for construction to specify minimum wage for workers.
self-actualization
Davis-Bacon Act
locus control
silver handshake
13. Pay according to the number of units produced.
piecework pay
Walsh-Healy Act
expert power
noncontributory pension plan
14. When some of the desired behavior is reinforced. Can be classified into four groups: fixed-interval - fixed-ratio - variable-interval - and variable-ratio.
hourly pay
self-actualization
voluntary reduction
partial reinforcement
15. Training designed to make people recognize and address their own prejudices.
subordinate appraisal
error of central tendency
servant leader
diversity awareness training
16. 1935. Referred to as the Magna Carta of Labor. Guarantees the right to form labor movements.
external locus
Wagner Act (National Labor Relations Act)
career path
job evaluation
17. A procedural document designed by the federal government to assist in hiring - promotion - transfer - demotion - dismissal - and referrals.
learning organization
variable-interval reinforcement
Uniform Guidelines on Employee Selection Procedures
Equal Employment Opportunity Act
18. The survey of the wages paid to employees with similar skill sets in a labor market. The Bureau of Labor Statistics publishes a reliable one.
motivators
career plateauing
wage and salary survey
self-directed team
19. Advancing to the next level in the minimum time required in the current position.
Davis-Bacon Act
Medical savings account (MSA)
fast tracking
vertical career path
20. Various software programs that write job description and specifications based on job analysis.
progressive discipline
Americans with Disabilities Act (ADA)
culture shock
computerized job analysis
21. Second level of Maslow's hierarchy. Includes security of body - employment - resources - morality - family - health - and posterity.
career path
managing workforce diversity
moral rights ethical decision
safety needs
22. The ability to influence people to achieve goals for the organization.
Landrum-Griffin Act
leadership
Medical savings account (MSA)
servant leader
23. Rejection of a higher percentage of protected classes for employment; unintentional discrimination.
non-cash compensation
adverse impact
Employee assistance programs (EAP)
informal factors
24. An extremely hard goal - but not impossible to reach.
functional job analysis (FJA)
stretch goal
computerized job analysis
variable-interval reinforcement
25. Payment rates above the pay range.
expatriates
voluntary protection program (VPP)
progressive discipline
red circle rates
26. When every desired behavior is reinforced; effective when the behavior is new.
red circle rates
contributory pension plan
aptitude tests
continuous reinforcement
27. Bottom level of Maslow's hierarchy. Includes shelter - food - sleep - breaks - and compensation.
human resource information system
union steward
physiological needs
wage curve
28. A resignation suggested by the employer to the employee.
Older Workers Benefit Protection Act (OWBPA)
defined contribution plan
encouraged resignation
career path
29. Includes other employee benefits - such as health insurance - pension contributions - tuition reimbursement - and legal assistance programs.
360-degree appraisal
non-cash compensation
functional job analysis (FJA)
virtual team
30. Third level of Maslow's hierarchy. Includes friendship - family - and interaction.
social needs
strategic planning
physiological needs
strategic diversity management
31. An appraisal error involving groups of ratings given to employees.
affirmative action
distributional errors
development
active listening
32. Threat of power in order to convince someone to engage in sexual activity.
coercive sexual harassment
discipline
core competencies
laissez-faire leadership type
33. A succession of linked jobs that prepares a worker for advancement to the next job in the chain.
career path
results performance appraisal method
job analysis
continuous reinforcement
34. Guarantee of benefits - especially in pension plans.
pay grades
Age Discrimination in Employment Act
vesting
halo effect
35. Hiring through searching and evaluating internal job postings and existing employee files.
internal selection
extinction
managing workforce diversity
transactional leader
36. Host country natives that are employees. Usually is shifted to because it is cheaper - gives a good impression on locals - and no adjustment to culture.
critical incident
employment-at-will
host country nationals
union steward
37. A pay attached to acquiring new knowledge or skills.
Hay profile method
quality circle
skill-based pay
transactional leader
38. A pension plan in which the employer contributes percentage of employer pay to an account that earns interest. When the employee leaves - the amount is rolled up into an individual retirement account (IRA).
inappropriate sexual harassment
cash balance pension plan
Equal Pay Act
eustress
39. Evidence suggesting selection precludes members from protected classes.
Clayton Act
telecommuting
restricted policy
coercive leadership
40. An organization that has generated a list of recommendation for executing an effective diversity initiative.
achievement test
self-directed team
internal selection
Society for Human Resource Management
41. Groups of employees who meet to resolve problems and improve the organization.
ethnorelativism
employee involvement (EI) groups
Worker Adjustment and Restraining Notification (WARN)
fast tracking
42. 1936. Responsible for prevailing minimum wage in a locality. Regular working hours identified as 8 per day and 40 per week; and time and a half for additional; no employment for convicts and children.
accountability
Walsh-Healy Act
functional job analysis (FJA)
error of central tendency
43. Performance appraisal that recognizes team accomplishement instead of individual performance - used by companies with a strong total quality management (TQM) emphasis.
utilitarian ethical decision
team appraisal
behavioral performance appraisal method
fixed-interval reinforcement
44. Belief that one culture is superior to another.
separations
OSHA form 300
ethnocentrism
leadership
45. Removal of something unpleasant for desire behavior.
pay secrecy
punishment
negative reinforcement
management by objectives (MBO)
46. A problem in appraisal in which an employee is given the same grade on all dimensions based on a few attributes.
halo effect
expatriates
salary pay
compressed workweek
47. An appraisal temporal error when the employee is compared to someone previously rated and not independently.
graphic rating scale
contrast error
internal selection
hot-stove approach
48. Quantitative job evaluation that determines the value based on the points assigned to it; uses the point manual.
Employee assistance programs (EAP)
self-appraisal
point system
active listening
49. Highly trained workers that are a group that perform interdependent tasks.
non-cash compensation
Hay profile method
self-directed team
red circle rates
50. Evaluating self - considering one's own strengths and weaknesses. Best used for developmental purposes.
self-appraisal
salary pay
essay
training