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Test your basic knowledge |
DSST Human Resource Management
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Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. When some of the desired behavior is reinforced. Can be classified into four groups: fixed-interval - fixed-ratio - variable-interval - and variable-ratio.
broadbanding
learning organization
partial reinforcement
mixed-standard rating scale
2. Reward given for desired behavior.
balance sheet approach
broadbanding
positive reinforcement
Society for Human Resource Management
3. Federal agencies and government contractors must comply with anti discrimination practices. Created the Office of Federal Contract Compliance Programs (OFCCP) to enforce this.
Executive Order 11246
disparate treatment
resignation
Americans with Disabilities Act (ADA)
4. 1990. Employers cannot discriminate against people with physical or mental capabilities - and must make reasonable accommodations for people with disabilities or religious preferences.
behavior observation scales (BOS)
Uniform Guidelines on Employee Selection Procedures
fair representation
Americans with Disabilities Act (ADA)
5. 1967. No discrimination based on ages of people over 40. No pressure for older to retire; no terminating only older employees when downsizing;
problem solving appraisal interview
Age Discrimination in Employment Act
noncontributory pension plan
Worker Adjustment and Restraining Notification (WARN)
6. Leadership based on the control that management has over punishing subordinates.
coercive leadership
strategic planning
Pregnancy Discrimination Act
variable-interval reinforcement
7. A decision that considers humanity's fundamental rights.
moral rights ethical decision
halo effect
characteristics model
development
8. A group of people that rely primarily or exclusively on electronic forms of communication to work together in accomplishing goals.
virtual team
skill-based pay
360-degree appraisal
esteem needs
9. A form in which accidents that cause death - illness - or injury in the workplace are recorded.
restricted policy
OSHA form 300
stress interview
forced-choice
10. Includes other employee benefits - such as health insurance - pension contributions - tuition reimbursement - and legal assistance programs.
hygiene factors
strategic diversity management
charismatic leader
non-cash compensation
11. Law that affects employers with one hundred or more employees and requires the employer to give advance notice of at least sixty days when a plant closing or mass layoff is planned.
Worker Adjustment and Restraining Notification (WARN)
development
career path
broadbanding
12. Power based on individual expertise.
job analysis
expert power
restricted policy
Civil Rights Act
13. A pension plan in which amount of benefits are based on how much is in their account at time of retirement.
non-cash compensation
defined contribution plan
burnout
quid pro quo harassment
14. Seeking to minimize ethnocentrism and moving toward pluralism and ethnorelativism.
competence based pay
labor agreement
managing workforce diversity
union steward
15. A career path that is not sequentially interdependent but each of the jobs in the arrangement must be completed before one can advance to the next higher level.
skill-based pay
taskforce team
training
horizontal career path
16. A leader who works to fulfill subordinates' needs and goals as well as to achieve the organization's larger mission; the needs of others are placed above the leader's own needs.
fair representation
servant leader
flextime
productivity
17. Union must represent union and nonunion members equally.
Occupational Safety and Health Act (OSHA)
moral rights ethical decision
employment-at-will
fair representation
18. To discipline by being effective - consistent - and applied to all equally. 1. Documentation of Misconduct 2. Investigative Interview 3. Application of Discipline
Bona Fide Occupational Qualification (BFOQ)
Davis-Bacon Act
expert power
hot-stove approach
19. Different types of employee complaint resolution procedures.
alternative resolution procedure (ARD)
contrast effect
taskforce team
motivators
20. Encourages teamwork and knowledge transfer among employees.
esteem needs
external locus
development assignments
behavior checklist
21. Flexible working hours that allow workers to choose start and end times.
ethnocentrism
voluntary reduction
flextime
values
22. An appraisal distributional error where the appraiser gives their employees unusually high or low marks.
vertical career path
telecommuting
error of leniency or strictness
cash balance pension plan
23. A problem in evaluation due to being compared to someone previously evaluated.
behavioral performance appraisal method
Landrum-Griffin Act
contrast effect
noncontributory pension plan
24. Belief that things happen due to luck or chance.
external locus
Worker Adjustment and Restraining Notification (WARN)
Medical savings account (MSA)
recruiting
25. Pay is the same each pay period regardless of hours worked.
fast tracking
positive discipline
fixed-ratio reinforcement
salary pay
26. An interview that may have no format at all or have open ended questions - but makes it difficult to compare candidates.
factor comparison system
expert power
unstructured interview
problem solving appraisal interview
27. A report companies with 100 or more employees must fill out annually to determine workforce composition.
referent power
characteristics model
charismatic leader
EEO-1 Report
28. The need for achievement - recognition - responsibility - and growth; they both eliminate job dissatisfaction and stimulate motivation.
contrast effect
defined contribution plan
EEO-1 Report
motivators
29. Listening to understand without judgment.
fair representation
voluntary reduction
active listening
involuntary reduction
30. Act that provides individuals and dependents who may lose medical coverage with opportunity to pay to continue coverage.
Consolidated Omnibus Budget Reconciliation Act (COBRA)
retirement
job evaluation
reward leadership
31. When twelve months have been worked at an employer with health insurance - a worker can transfer to another employer with no regard to preexisting conditions.
negative reinforcement
cafeteria plans
balance sheet approach
Health Insurance Portability and Accountability Act (HIPAA)
32. A pension plan in which both employer and employee fund pensions.
workforce diversity
equal employment opportunity (EEO) laws
contributory pension plan
reward leadership
33. Discipline based on corrective measures of increasing degree. Most commonly used. 1. Oral Warning 2. Written Warning 3. Suspension without Pay 4. Discharge
progressive discipline
Occupational Safety and Health Act (OSHA)
postconventional moral development
transactional leader
34. An appraisal temporal error when the employee is compared to someone previously rated and not independently.
behavior observation scales (BOS)
diversity awareness training
eustress
contrast error
35. Harmful stress that accompanies a feeling of insecurity.
distress
learning organization
non-cash compensation
behaviorally anchored rating scale (BARS)
36. Can directly align employees with the organizational goals - with evaluation based on profits - sales - etc.
individualistic ethical decision
productivity
cross-functional team
legitimate leadership
37. 1932. Labor legislation that outlawed 'yellow dog' contracts and forbade federal courts from issuing injunctions to restrain strikes - boycotts - and peaceful picketing.
factor comparison system
Norris-La Guardia Act
four-fifths rule
401(k) savings plan
38. The number of days in the work week is shortened and the hours per day are longer.
career plateauing
compressed workweek
managing workforce diversity
progressive discipline
39. The rater checks statements on a list that he believes are characteristic of the employee.
whistleblowing
behavior checklist
process improvement team
wage and salary survey
40. Rewards according to a specific time interval. Results in average and irregular performance.
fixed-interval reinforcement
Norris-La Guardia Act
development assignments
essay
41. A code of moral principles and values that govern organizational behavior.
self-appraisal
business ethics
development assignments
Americans with Disabilities Act (ADA)
42. Basic individual beliefs about right and wrong.
distress
locus control
succession planning
values
43. Systems that provide data for Human Resource control and decision making.
human resource information system
alternative resolution procedure (ARD)
consumer price index (CPI)
quality circle
44. The curve in the scattergram that identifies the worth of jobs and wages.
wage curve
vertical career path
critical incident method
hygiene factors
45. Compensation useful in advancing organizational goals.
development assignments
legitimate leadership
postconventional moral development
value-added compensation
46. The working conditions - pay - company policies - and interpersonal relationships; they help eliminate job satisfaction - but do not motivate the employee according to the two-factor theory.
hygiene factors
charge form
Equal Employment Opportunity Act
job analysis
47. Sexual harassment that uses rewards; potential for criminal prosecution.
competence based pay
encouraged resignation
eustress
solicitation sexual harassment
48. Insurance that pays for nursing homes and medical-related costs to old age and illness.
authorization card
OSHA form 300
job simplification
Long-term disability (LTD) insurance
49. Power derived from the degree in which one is admired and people want to emulate them.
salary pay
referent power
EEO-1 Report
computerized job analysis
50. Home country nationals that are employees who live and work in a different country than their own.
self-directed team
job specifications
voluntary protection program (VPP)
expatriates