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DSST Human Resource Management
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Subjects
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dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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study here
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Reporting criminal activity to the government.
moral rights ethical decision
expert power
physiological needs
whistleblowing
2. Reward given for desired behavior.
cafeteria plans
positive reinforcement
Employee Retirement Income Security Act (ERISA)
union steward
3. The oldest and simplest job evaluation that is based on grouping the jobs based on their relative worth to one another; can only be used on a small number of jobs.
job ranking system
transactional leader
progressive discipline
salary pay
4. Voluntary or involuntary reductions in labor.
reductions-in-force (RIF)
selection
job analysis
internal locus
5. A trait method that requires the rater to describe the employee's performance in a statement.; fairly subjective and reliant on the manager's ability to write effective statements.
essay
process improvement team
similar to me error
Immigration Reform and Control Act
6. Seeking to minimize ethnocentrism and moving toward pluralism and ethnorelativism.
adverse impact
positive reinforcement
managing workforce diversity
Long-term disability (LTD) insurance
7. Leadership based on the control that management has over rewarding subordinates.
job sharing
strategic diversity management
reward leadership
cafeteria plans
8. A pension plan in which only the employer funds pensions.
noncontributory pension plan
positive reinforcement
four-fifths rule
forced-choice
9. A program that encourages employers to go beyond the minimum requirements outlined by OSHA. It includes three: 1. Star 2. Merit 3. Demonstration
job simplification
voluntary protection program (VPP)
Walsh-Healy Act
halo effect
10. The process of screening - interviewing - and hiring individuals.
critical incident
Society for Human Resource Management
selection
voluntary reduction
11. 1936. Responsible for prevailing minimum wage in a locality. Regular working hours identified as 8 per day and 40 per week; and time and a half for additional; no employment for convicts and children.
Wagner Act (National Labor Relations Act)
Fair Labor Standards Act (FLSA)
Walsh-Healy Act
temporal errors
12. Test that measure what a person can do right now.
achievement test
compressed workweek
silver handshake
customer appraisal
13. Federal agencies and government contractors must comply with anti discrimination practices. Created the Office of Federal Contract Compliance Programs (OFCCP) to enforce this.
job evaluation
Uniform Guidelines on Employee Selection Procedures
Executive Order 11246
training
14. A medical insurance plan that the employer contributes to meet the needs of the individual's medical needs.
process improvement team
position analysis questionnaire (PAQ)
core competencies
Medical savings account (MSA)
15. The combination of various appraisal systems to give the manager and employee the best view into the performance.
piecework pay
wage curve
social needs
360-degree appraisal
16. An appraisal distributional error where the appraiser gives their employees unusually high or low marks.
job sharing
error of leniency or strictness
contrast error
aptitude tests
17. Discipline focused on early correcion of employee misconduct. 1. Conference between employee and supervisor. 2. Second conference when solution did not work 3. Decision-making leave (paid leave)
development
positive discipline
Norris-La Guardia Act
consumer price index (CPI)
18. Helps manager translate measurement framework from strategic to operational goals.
inappropriate sexual harassment
balanced scorecard (BSC)
active listening
hot-stove approach
19. Belief that one culture is superior to another.
mixed-standard rating scale
ethnocentrism
punishment
adverse impact
20. Focus on the employee's achievements; less subjective - acceptable for employees and supervisors - link individual performance with organizational goals - encourage goal setting - and are good for reward and promotion decisions. However - time consum
job enrichment
virtual team
noncontributory pension plan
results performance appraisal method
21. Defining the characteristics that the organization feels would be a good fit for the vacancies. To recruit - an organization must conduct job analysis - provide a job description - and give job specification.
recruiting
strategic planning
360-degree appraisal
strategic diversity management
22. Group of healthcare providers that guarantee lower healthcare costs to the employer; seen as a higher quality to the employee.
Preferred Provider Organization (PPO)
job enlargement
partial reinforcement
arbitrator
23. Quantitative approach to job analysis that assumes all parts of the job relate to data - people - and things.
justice ethical decision
Employee assistance programs (EAP)
functional job analysis (FJA)
inappropriate sexual harassment
24. An interview based on a set group of questions so to be compared answers across all candidates. Questions are asked based on job knowledge - job simulation - situational - and work willingness.
job evaluation
Worker Adjustment and Restraining Notification (WARN)
Landrum-Griffin Act
structured interview
25. The curve in the scattergram that identifies the worth of jobs and wages.
wage curve
equal employment opportunity (EEO) laws
quality circle
error of leniency or strictness
26. An appraisal error based on biases of how the information is selected - evaluated - or organized.
red circle rates
temporal errors
safety needs
strategic diversity management
27. A communication of strong and weak points of the employee's performance - and then in which the employee responds with his feelings about the appraisal.
internal selection
tell and listen appraisal interview
coercive leadership
Landrum-Griffin Act
28. An appraisal temporal error when the employee is compared to someone previously rated and not independently.
contrast error
conventional moral development
career plateauing
defined benefit plan
29. Leadership dependent upon one's position within the company.
job sharing
informal factors
positive discipline
legitimate leadership
30. Union must represent union and nonunion members equally.
hostile environment
preconventional moral development
defined contribution plan
fair representation
31. 1926. Required employers to collectively bargain with unions. In 1936 - amended to include airlines.
Americans with Disabilities Act (ADA)
characteristics model
achievement test
Railway Labor Act
32. Fourth level of Maslow's hierarchy. Includes self-esteem - confidence - achievement - respect of and by others.
esteem needs
functional job analysis (FJA)
employment-at-will
trait performance appraisal method
33. The idea that people with authority are subject to reporting to superiors.
accountability
job analysis
Medical savings account (MSA)
transformational leader
34. Breeds mistrust in the workplace; fairly excepted practice in private industry.
moral rights ethical decision
pay secrecy
ego strength
McDonnell Douglas Test
35. 1974. Main federal legislation responsible for controlling employee benefit and retirement plans.
Employee Retirement Income Security Act (ERISA)
safety needs
pay secrecy
job description
36. Performance appraisal that seeks evaluation from internal and external customers.
job analysis
ethnocentrism
customer appraisal
burnout
37. Means that people employed in an organization represent different cultural groups and human qualities.
Older Workers Benefit Protection Act (OWBPA)
401(k) savings plan
culture shock
workforce diversity
38. An integrated knowledge within an organization that sets it out from the competition.
Railway Labor Act
solicitation sexual harassment
core competencies
retirement
39. Flexible working hours that allow workers to choose start and end times.
job classification system
graphic rating scale
flextime
self-actualization
40. Belief that things happen due to their own responsibility.
inappropriate sexual harassment
internal locus
Preferred Provider Organization (PPO)
encouraged resignation
41. A succession of linked jobs that prepares a worker for advancement to the next job in the chain.
noncontributory pension plan
Bona Fide Occupational Qualification (BFOQ)
career path
accountability
42. 1938. Provided basic pay structure for workers. Those that have to be paid are non-exempt and must be paid at least the minimum wage. Those who hold executive or managerial positions are exempt.
project team
Civil Rights Act
job ranking system
Fair Labor Standards Act (FLSA)
43. The ability to influence people to achieve goals for the organization.
noncontributory pension plan
servant leader
leadership
tell and listen appraisal interview
44. Group assigned with improving quality.
structured interview
Society for Human Resource Management
process improvement team
resignation
45. Groups of employees who meet to resolve problems and improve the organization.
employee involvement (EI) groups
fast tracking
unencouraged resignation
Health Insurance Portability and Accountability Act (HIPAA)
46. Includes hourly wages - salaries - and bonuses.
cash compensation
strategic diversity management
internal locus
trancenders
47. A group of 6-12 that meet regularly to discuss organizational issues.
problem solving appraisal interview
individualistic ethical decision
job simplification
quality circle
48. A resignation in which an employee chooses to resign without provocation from the employer.
Civil Rights Act
wage and salary survey
Landrum-Griffin Act
unencouraged resignation
49. The knowledge - skills - and abilities required for the job.
job specifications
restricted policy
vertical career path
management by objectives (MBO)
50. Compensation tied to a reward for effort and performance.
competence based pay
protected classes
Executive Order 11246
pay for performance standard
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