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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A pension plan in which amount of benefits are based on how much is in their account at time of retirement.
telecommuting
defined contribution plan
job enrichment
social needs
2. Team formed to solve a major organizational issue.
postconventional moral development
taskforce team
solicitation sexual harassment
noncontributory pension plan
3. Group of healthcare providers that guarantee lower healthcare costs to the employer; seen as a higher quality to the employee.
Equal Employment Opportunity Act
Preferred Provider Organization (PPO)
behavior checklist
resignation
4. Different types of employee complaint resolution procedures.
pay equity
Health Insurance Portability and Accountability Act (HIPAA)
reward leadership
alternative resolution procedure (ARD)
5. When some of the desired behavior is reinforced. Can be classified into four groups: fixed-interval - fixed-ratio - variable-interval - and variable-ratio.
hygiene factors
preconventional moral development
partial reinforcement
job classification system
6. An integrated knowledge within an organization that sets it out from the competition.
preconventional moral development
succession planning
charismatic leader
core competencies
7. An interview that may have no format at all or have open ended questions - but makes it difficult to compare candidates.
labor agreement
unstructured interview
variable-interval reinforcement
criminal sexual harassment
8. RIF that include some type of severance pay and extension of benefits for a predetermined period of time.
voluntary reduction
team appraisal
vertical career path
temporal errors
9. Rewards according to random times. Results in moderately high and stable performance.
variable-interval reinforcement
cash balance pension plan
equal employment opportunity (EEO) laws
voluntary reduction
10. A career path that is hiearchical in nature and consists of interdependent sequential jobs.
reward leadership
vertical career path
self-actualization
criminal sexual harassment
11. Diversity as a result of acquisitions and mergers - which is a forced diversification of the workplace.
strategic diversity management
ethnorelativism
EEO-1 Report
punishment
12. A behavioral method that notes an unusual event that identifies superior or inferior performance by the employee.
locus control
critical incident
transactional leader
mixed-standard rating scale
13. Characterized by an open-line communication between workers and management; values team-input - and facilitates group cooperation without being overly active within the group.
progressive discipline
democratic leadership type
referent power
behaviorally anchored rating scale (BARS)
14. Rewards according to a specific time interval. Results in average and irregular performance.
career plateauing
value-added compensation
fixed-interval reinforcement
laissez-faire leadership type
15. The second level of moral development in which people make decisions that conform to societal expectations. A characteristic of managers who encourage work collaboration.
conventional moral development
OSHA form 300
authorization card
job ranking system
16. 1986. Used to control the hiring - recruiting - or referring of people not eligible to work in the US. Uses the form I-9.
Immigration Reform and Control Act
job sharing
locus control
Medical savings account (MSA)
17. Method of performance measurement based on managers' records of specific examples of the employee acting in ways that are either effective or ineffective.
internal selection
OSHA form 300
balance sheet approach
critical incident method
18. A decision based on the principle that the behavior that causes the greatest good for the most is ethical.
trancenders
customer appraisal
utilitarian ethical decision
fixed-ratio reinforcement
19. A step beyond tell and sell; stimulation of growth of the employee by discussing problems - needs - innovations - satisfactions - and dissatisfactions since last appraisal.
non-cash compensation
problem solving appraisal interview
retirement
cash compensation
20. 1993. Applies to employers with fifty or more employees. Paternal and maternal leave covered under this act.
Railway Labor Act
Family and Medical Leave Act (FMLA)
temporal errors
Employee assistance programs (EAP)
21. Highly trained workers that are a group that perform interdependent tasks.
self-directed team
separations
arbitrator
positive reinforcement
22. 1963. Amendment to the Fair Labor Standards Act. No discrimination of pay - benefits - or pension based on gender.
graphic rating scale
Walsh-Healy Act
essay
Equal Pay Act
23. A leader that has an ability to motivate employees to go beyond expectations; less predictable than transactional and embrace new ideas. Charismatic leaders are visionaries; they try to get others to see a better future and their participation in it.
charismatic leader
learning organization
constructive discharge
error of central tendency
24. Right for an employer to terminate an employee for no reason and for the employee to resign for the same.
union steward
employment-at-will
fixed-interval reinforcement
individualistic ethical decision
25. Documents that contain the main information about hazardous material.
flextime
factor comparison system
Material Safety Data Sheets (MSDS)
compressed workweek
26. RIF that is composed of lay-offs - either across the board or through company reorganization that result in fewer available positions.
eustress
trancenders
involuntary reduction
pay equity
27. A use of motivators to increase satisfaction.
eustress
fixed-ratio reinforcement
job analysis
job enrichment
28. Sexual harassment that uses rewards; potential for criminal prosecution.
labor agreement
solicitation sexual harassment
tell and sell appraisal interview
distress
29. A flexible benefit plan for the employee - letting them choose the benefits best suited to their personal needs and situation.
job analysis
cash compensation
cafeteria plans
job evaluation
30. 1959. Specially tailored to make labor officials responsible for the union's financial affairs - to prevent bully-boy tactics - ensure democratic voting practices within unions - outlaw secondary boycotts - and restrict picketing. Also called Labor-M
401(k) savings plan
job ranking system
Landrum-Griffin Act
temporal errors
31. Measures the frequency of observed behavior.
Older Workers Benefit Protection Act (OWBPA)
internal locus
fast tracking
behavior observation scales (BOS)
32. The survey of the wages paid to employees with similar skill sets in a labor market. The Bureau of Labor Statistics publishes a reliable one.
temporal errors
wage and salary survey
involuntary reduction
broadbanding
33. The combination of various appraisal systems to give the manager and employee the best view into the performance.
variable-ratio reinforcement
job ranking system
ego strength
360-degree appraisal
34. 1914. No forbidding the existence of a union.
cash compensation
Worker Adjustment and Restraining Notification (WARN)
Clayton Act
self-appraisal
35. A leader who motivates people to transcend their personal interests for the good of the group; characterized by the ability to bring innovation.
problem solving appraisal interview
transformational leader
cross-functional team
achievement test
36. Group specifically to provide a new product or service.
project team
negative reinforcement
management by objectives (MBO)
subordinate appraisal
37. Performance appraisal that seeks evaluation from internal and external customers.
progressive discipline
fixed-ratio reinforcement
functional job analysis (FJA)
customer appraisal
38. Characterized by dictatorship that dismisses input from team members; decides the term of tasks and who will perform the work to be done.
graphic rating scale
authoritarian leadership type
quality circle
resignation
39. Advancing to the next level in the minimum time required in the current position.
subordinate appraisal
stretch goal
fast tracking
expatriates
40. Includes the social environment of the workplace and informal work groups.
virtual team
pluralism
informal factors
distress
41. Organization of healthcare professionals that provide services on a prepaid basis; seen as lower quality to the employee.
Uniform Guidelines on Employee Selection Procedures
similar to me error
Health Maintenance Organization (HMO)
hot-stove approach
42. Pay based on skills and increased job knowledge. Also called skilled based or knowledge based pay.
career path
partial reinforcement
job classification system
competence based pay
43. A method that evaluates based on: 1. Knowledge 2. Accountability 3. Mental Activity (KAMA)
productivity
Hay profile method
stretch goal
legitimate leadership
44. Flexible working hours that allow workers to choose start and end times.
management by objectives (MBO)
flextime
quid pro quo harassment
postconventional moral development
45. A method of moving the employee to different jobs for variety - designed to prevent boredom of repetitive tasks.
vesting
job rotation
job analysis
trancenders
46. The ability to influence people to achieve goals for the organization.
leadership
arbitrator
charge form
protected classes
47. Highest level of sexual harassment and would result in a punishable act under the law.
criminal sexual harassment
fast tracking
cash balance pension plan
disparate treatment
48. 1936. Responsible for prevailing minimum wage in a locality. Regular working hours identified as 8 per day and 40 per week; and time and a half for additional; no employment for convicts and children.
positive reinforcement
achievement test
Norris-La Guardia Act
Walsh-Healy Act
49. An extremely hard goal - but not impossible to reach.
job evaluation
motivators
stretch goal
esteem needs
50. An appraisal distributional error where the rater is reluctant to give high or low marks.
union steward
informal factors
halo effect
error of central tendency