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DSST Human Resource Management
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Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Seeking to minimize ethnocentrism and moving toward pluralism and ethnorelativism.
authorization card
internal selection
transformational leader
managing workforce diversity
2. An attempt by the employer to alter the behavior of the employee by persuasion and motivational incentives.
protected classes
broadbanding
Worker Adjustment and Restraining Notification (WARN)
tell and sell appraisal interview
3. The second level of moral development in which people make decisions that conform to societal expectations. A characteristic of managers who encourage work collaboration.
self-appraisal
conventional moral development
value-added compensation
fixed-ratio reinforcement
4. Performance appraisal done by fellow employees - usually combined by the manager into a single profile for use. May be the most accurate - but not used due to popularity copntests.
workforce diversity
development assignments
peer appraisal
Uniform Guidelines on Employee Selection Procedures
5. 1938. Provided basic pay structure for workers. Those that have to be paid are non-exempt and must be paid at least the minimum wage. Those who hold executive or managerial positions are exempt.
physiological needs
affirmative action
Fair Labor Standards Act (FLSA)
employment-at-will
6. Act that amended age discrimination in employment to include all employee benefits; also provided terminated employees with time to consider group termination or retirement programs and consult an attorney.
Supplemental unemployment benefits (SUBS)
customer appraisal
Employee assistance programs (EAP)
Older Workers Benefit Protection Act (OWBPA)
7. Consists of vertical scales for each dimension of employee's performance.
consumer price index (CPI)
social contract ethical decision
balance sheet approach
behaviorally anchored rating scale (BARS)
8. Sexual harassment that is nonthreatening - but causes co-worker discomfort.
development
manager/supervisor appraisal
inappropriate sexual harassment
Consolidated Omnibus Budget Reconciliation Act (COBRA)
9. 1993. Applies to employers with fifty or more employees. Paternal and maternal leave covered under this act.
Family and Medical Leave Act (FMLA)
customer appraisal
strategic diversity management
eustress
10. An interview that places the applicant in a simulated high stress setting to interview the candidate.
stress interview
contrast effect
behavior checklist
Worker Adjustment and Restraining Notification (WARN)
11. Quantitative approach to job analysis that assumes all parts of the job relate to data - people - and things.
punishment
functional job analysis (FJA)
cross-functional team
Bona Fide Occupational Qualification (BFOQ)
12. 1972. Extended Civil Rights Title VII to government workers.
behaviorally anchored rating scale (BARS)
Equal Employment Opportunity Act
distributional errors
wage and salary survey
13. Harassment based on employment decisions; an economic or position consequence for noncompliance.
trancenders
quid pro quo harassment
job enrichment
skill-based pay
14. Helps manager translate measurement framework from strategic to operational goals.
expert power
leadership
career path
balanced scorecard (BSC)
15. The ability to influence people to achieve goals for the organization.
McDonnell Douglas Test
mixed-standard rating scale
temporal errors
leadership
16. The knowledge - skills - and abilities required for the job.
results performance appraisal method
job specifications
fixed-ratio reinforcement
transformational leader
17. A leader who works to fulfill subordinates' needs and goals as well as to achieve the organization's larger mission; the needs of others are placed above the leader's own needs.
taskforce team
contrast effect
servant leader
external locus
18. An appraisal error involving groups of ratings given to employees.
distributional errors
esteem needs
social contract ethical decision
inappropriate sexual harassment
19. Identifies the actions that should or should not be seen on the job - used mainly for developmental feedback..
job classification system
job specifications
behavioral performance appraisal method
Davis-Bacon Act
20. Theory Z people - those that have reached the self-actualization phase.
postconventional moral development
hot-stove approach
involuntary reduction
trancenders
21. Accommodation of several cultures.
constructive discharge
Civil Rights Act
balance sheet approach
pluralism
22. Documents that contain the main information about hazardous material.
Material Safety Data Sheets (MSDS)
behavior checklist
encouraged resignation
compressed workweek
23. Team formed to solve a major organizational issue.
safety needs
silver handshake
employment-at-will
taskforce team
24. Employees that are not from the home or host country.
strategic planning
four-fifths rule
job description
third-country nationals
25. The different conditions upon which someone leaves a company; may be voluntary or involuntary.
social needs
development assignments
separations
Supplemental unemployment benefits (SUBS)
26. Only suitable defense against discrimination; postulates that age - religion - sex - or nationality is an actual qualification for the job. It does NOT cover race or color.
social needs
job analysis
Preferred Provider Organization (PPO)
Bona Fide Occupational Qualification (BFOQ)
27. Second level of Maslow's hierarchy. Includes security of body - employment - resources - morality - family - health - and posterity.
Pregnancy Discrimination Act
safety needs
contributory pension plan
forced-choice
28. A concept Richard Hackman and Greg Oldham formulated after researching job design - focusing on three main parts: core job dimensions - critical psychological states - and employee growth need.
restricted policy
behaviorally anchored rating scale (BARS)
workforce diversity
characteristics model
29. An appraisal distributional error where the appraiser gives their employees unusually high or low marks.
error of leniency or strictness
union steward
pay for performance standard
distributional errors
30. Cost of living that measures the average prices of products and services over time.
hourly pay
legitimate leadership
job analysis
consumer price index (CPI)
31. Measures what a person is capable of learning.
skill-based pay
restricted policy
aptitude tests
external locus
32. Rating based on having certain characteristics.
forced-choice
graphic rating scale
learning organization
aptitude tests
33. Rewards according to a specific time interval. Results in average and irregular performance.
job ranking system
criminal sexual harassment
noncontributory pension plan
fixed-interval reinforcement
34. The act of returning to the country of origin after an international assignement.
active listening
repatriation
contributory pension plan
Material Safety Data Sheets (MSDS)
35. A group with mix of specialists that are assigned rather than voluntary membership.
problem solving appraisal interview
referent power
punishment
cross-functional team
36. A group of people that rely primarily or exclusively on electronic forms of communication to work together in accomplishing goals.
virtual team
learning organization
separations
leadership
37. An situation in which an employer makes work life so difficult for the employee that they have no choice but to resign.
adverse impact
workforce diversity
salary pay
constructive discharge
38. The rater checks statements on a list that he believes are characteristic of the employee.
employee involvement (EI) groups
Preferred Provider Organization (PPO)
behavior checklist
results performance appraisal method
39. The third level of moral development in which people make decisions based on internalized principles - beliefs - and values. A characteristic of managers that encourage to think for themselves and engage in moral reasoning.
silver handshake
process improvement team
postconventional moral development
employee involvement (EI) groups
40. Giving something unpleasant for an undesired behavior.
punishment
critical incident
job ranking system
servant leader
41. When some of the desired behavior is reinforced. Can be classified into four groups: fixed-interval - fixed-ratio - variable-interval - and variable-ratio.
culture shock
training
partial reinforcement
job ranking system
42. Compensation useful in advancing organizational goals.
value-added compensation
broadbanding
discipline
orientation
43. A report companies with 100 or more employees must fill out annually to determine workforce composition.
360-degree appraisal
positive reinforcement
EEO-1 Report
Material Safety Data Sheets (MSDS)
44. Insurance that pays for nursing homes and medical-related costs to old age and illness.
Uniformed Services Employment and Reemployment Act
Long-term disability (LTD) insurance
Occupational Safety and Health Act (OSHA)
constructive discharge
45. Rewards after a specific number of desired behaviors. Results in high or stable performance.
critical incident method
Older Workers Benefit Protection Act (OWBPA)
fixed-ratio reinforcement
trancenders
46. Guarantee of benefits - especially in pension plans.
team appraisal
Wagner Act (National Labor Relations Act)
workforce diversity
vesting
47. Method that determines the relative worth of jobs.
job evaluation
recruiting
hygiene factors
partial reinforcement
48. Binding document with terms or conditions or rules.
hot-stove approach
expatriates
labor agreement
Long-term disability (LTD) insurance
49. Involves determining the type and number of individuals needed to get the job done.
job analysis
functional job analysis (FJA)
selection
trait performance appraisal method
50. Belief that things happen due to luck or chance.
job rotation
position analysis questionnaire (PAQ)
external locus
characteristics model
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