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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A group of people that rely primarily or exclusively on electronic forms of communication to work together in accomplishing goals.
virtual team
employment-at-will
Society for Human Resource Management
discipline
2. Performance appraisal by an employee of their superior. Usually evaluates on leadership - oral communication - delegation of authority - coordination of team efforts - and interest in subordinates.
resignation
Pregnancy Discrimination Act
Uniform Guidelines on Employee Selection Procedures
subordinate appraisal
3. The idea that people with authority are subject to reporting to superiors.
Equal Employment Opportunity Act
consumer price index (CPI)
behavior observation scales (BOS)
accountability
4. Hands-off approach over all decision-making without any further involvement unless asked to participate.
Uniformed Services Employment and Reemployment Act
ego strength
laissez-faire leadership type
human resource information system
5. Diversity as a result of acquisitions and mergers - which is a forced diversification of the workplace.
Employee assistance programs (EAP)
temporal errors
safety needs
strategic diversity management
6. Highest level of Maslow's hierarchy. Includes morality - creativity - spontaneity - problem solving - lack of prejudice - and acceptance of facts.
self-actualization
Uniform Guidelines on Employee Selection Procedures
job description
generalized sexual harassment
7. The act of returning to the country of origin after an international assignement.
repatriation
utilitarian ethical decision
transactional leader
Wagner Act (National Labor Relations Act)
8. Performance appraisal that seeks evaluation from internal and external customers.
customer appraisal
balanced scorecard (BSC)
competence based pay
pay equity
9. Insurance that pays for nursing homes and medical-related costs to old age and illness.
Norris-La Guardia Act
Bona Fide Occupational Qualification (BFOQ)
Long-term disability (LTD) insurance
job evaluation
10. Rewards according to a specific time interval. Results in average and irregular performance.
fixed-interval reinforcement
trancenders
hostile environment
job ranking system
11. Rewards after a specific number of desired behaviors. Results in high or stable performance.
fixed-ratio reinforcement
learning organization
compressed workweek
values
12. Group of healthcare providers that guarantee lower healthcare costs to the employer; seen as a higher quality to the employee.
Taft-Hartley Act (Labor Management Relations Act)
development assignments
career plateauing
Preferred Provider Organization (PPO)
13. Pay according to the number of units produced.
orientation
piecework pay
Equal Employment Opportunity Act
variable-ratio reinforcement
14. Withdrawal of a reward.
human resource planning
utilitarian ethical decision
extinction
pay equity
15. A pension plan in which the amount is specific.
defined benefit plan
noncontributory pension plan
internal locus
burnout
16. Basic individual beliefs about right and wrong.
values
career plateauing
contrast effect
referent power
17. RIF that is composed of lay-offs - either across the board or through company reorganization that result in fewer available positions.
involuntary reduction
vesting
job enlargement
values
18. Not reporting to work.
Pregnancy Discrimination Act
absenteeism
Society for Human Resource Management
salary pay
19. 1947. Pro-business act created to counter the pro-labor Wagner Act by banning unfair practices of labor unions. Created the Federal Mediation and Conciliation Service (FMCS) to help resolve grievances.
active listening
democratic leadership type
computerized job analysis
Taft-Hartley Act (Labor Management Relations Act)
20. Encourages teamwork and knowledge transfer among employees.
Bona Fide Occupational Qualification (BFOQ)
development assignments
Long-term disability (LTD) insurance
defined benefit plan
21. A leader who motivates people to transcend their personal interests for the good of the group; characterized by the ability to bring innovation.
physiological needs
voluntary protection program (VPP)
transformational leader
generalized sexual harassment
22. A procedural document designed by the federal government to assist in hiring - promotion - transfer - demotion - dismissal - and referrals.
Uniform Guidelines on Employee Selection Procedures
balance sheet approach
taskforce team
expert power
23. Developed in response to a majority dominating the workforce.
four-fifths rule
affirmative action
disparate treatment
unstructured interview
24. The survey of the wages paid to employees with similar skill sets in a labor market. The Bureau of Labor Statistics publishes a reliable one.
Bona Fide Occupational Qualification (BFOQ)
similar to me error
wage and salary survey
Hay profile method
25. 1993. Applies to employers with fifty or more employees. Paternal and maternal leave covered under this act.
Family and Medical Leave Act (FMLA)
vertical career path
expatriates
contrast error
26. Includes other employee benefits - such as health insurance - pension contributions - tuition reimbursement - and legal assistance programs.
401(k) savings plan
non-cash compensation
subordinate appraisal
Executive Order 11246
27. Purposeful discrimination.
workforce diversity
disparate treatment
silver handshake
non-cash compensation
28. Idea that all cultures are inherently equal.
self-actualization
restricted policy
ethnorelativism
salary pay
29. An uncomfortable environment that interferes with job performance.
authoritarian leadership type
hostile environment
external locus
functional job analysis (FJA)
30. Performance appraisal done by fellow employees - usually combined by the manager into a single profile for use. May be the most accurate - but not used due to popularity copntests.
Equal Employment Opportunity Act
ethnocentrism
workforce diversity
peer appraisal
31. Rewards according to random times. Results in moderately high and stable performance.
variable-interval reinforcement
negative reinforcement
Norris-La Guardia Act
Equal Employment Opportunity Act
32. Method that determines the relative worth of jobs.
job evaluation
strategic planning
fast tracking
solicitation sexual harassment
33. A use of motivators to increase satisfaction.
transformational leader
job enrichment
team appraisal
values
34. Belief that things happen due to their own responsibility.
internal locus
management by objectives (MBO)
workforce diversity
Civil Rights Act
35. Helps manager translate measurement framework from strategic to operational goals.
negative reinforcement
balanced scorecard (BSC)
taskforce team
stretch goal
36. Laws that prevent discrimination in the workplace.
red circle rates
coercive leadership
equal employment opportunity (EEO) laws
employment-at-will
37. A problem in evaluation due to being compared to someone previously evaluated.
individualistic ethical decision
recency error
contrast effect
pay grades
38. Strength of person's convictions. The higher it is - the more likely one will follow what they believe is ethical in lieu of following unethical impulses.
whistleblowing
positive reinforcement
ego strength
tell and listen appraisal interview
39. An appraisal distributional error where the rater is reluctant to give high or low marks.
point system
error of central tendency
positive discipline
accountability
40. An early retirement incentive in a form of a cash bonus or increased pension.
career path
silver handshake
safety needs
behavior observation scales (BOS)
41. Identification of future candidates for future anticipated vacancies.
hostile environment
behavior observation scales (BOS)
succession planning
democratic leadership type
42. A career path that is hiearchical in nature and consists of interdependent sequential jobs.
job analysis
vertical career path
point system
development
43. Selection of the minority is less than 80 percent of the time - used as a rule of thumb in determining adverse impact.
management by objectives (MBO)
discipline
project team
four-fifths rule
44. Consists of vertical scales for each dimension of employee's performance.
retirement
hot-stove approach
strategic diversity management
behaviorally anchored rating scale (BARS)
45. Separation that is typically planned well in advanced - and are well received - celebratory occasions.
retirement
Long-term disability (LTD) insurance
labor agreement
restricted policy
46. The process of screening - interviewing - and hiring individuals.
diversity awareness training
selection
values
Preferred Provider Organization (PPO)
47. 1970. A law passed to attempt to reduce workplace injuries and illnesses. It's general area of responsibility are: 1.General Industry 2. Maritime 3. Construction 4. Agriculture
affirmative action
stress interview
whistleblowing
Occupational Safety and Health Act (OSHA)
48. Belief that one culture is superior to another.
ethnocentrism
workforce diversity
orientation
pluralism
49. 1986. Used to control the hiring - recruiting - or referring of people not eligible to work in the US. Uses the form I-9.
coercive sexual harassment
Immigration Reform and Control Act
cross-functional team
disparate treatment
50. An appraisal temporal error in which the appraiser inflates the evaluation because of a mutual connection.
reward leadership
similar to me error
union steward
reductions-in-force (RIF)