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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Groups of employees who meet to resolve problems and improve the organization.
graphic rating scale
employee involvement (EI) groups
individualistic ethical decision
job simplification
2. A medical insurance plan that the employer contributes to meet the needs of the individual's medical needs.
trancenders
Medical savings account (MSA)
culture shock
Executive Order 11246
3. Leadership based on the control that management has over rewarding subordinates.
reward leadership
career plateauing
protected classes
vertical career path
4. Harassment based on employment decisions; an economic or position consequence for noncompliance.
third-country nationals
taskforce team
quid pro quo harassment
hot-stove approach
5. Systems that provide data for Human Resource control and decision making.
human resource information system
motivators
progressive discipline
Hay profile method
6. Sexual harassment that uses rewards; potential for criminal prosecution.
job description
solicitation sexual harassment
manager/supervisor appraisal
behavior observation scales (BOS)
7. Right for an employer to terminate an employee for no reason and for the employee to resign for the same.
employment-at-will
salary pay
diversity awareness training
Pregnancy Discrimination Act
8. Leadership based on the control that management has over punishing subordinates.
safety needs
coercive leadership
Railway Labor Act
expert power
9. Means that people employed in an organization represent different cultural groups and human qualities.
401(k) savings plan
workforce diversity
red circle rates
value-added compensation
10. Bottom level of Maslow's hierarchy. Includes shelter - food - sleep - breaks - and compensation.
physiological needs
process improvement team
disparate treatment
punishment
11. Voluntary or involuntary reductions in labor.
human resource planning
taskforce team
Wagner Act (National Labor Relations Act)
reductions-in-force (RIF)
12. Performance appraisal that seeks evaluation from internal and external customers.
social needs
progressive discipline
postconventional moral development
customer appraisal
13. Insurance that pays for nursing homes and medical-related costs to old age and illness.
pluralism
Long-term disability (LTD) insurance
trait performance appraisal method
safety needs
14. Characterized by dictatorship that dismisses input from team members; decides the term of tasks and who will perform the work to be done.
pay for performance standard
locus control
authoritarian leadership type
stretch goal
15. A pay attached to acquiring new knowledge or skills.
referent power
skill-based pay
Civil Rights Act
vesting
16. A resignation in which an employee chooses to resign without provocation from the employer.
Worker Adjustment and Restraining Notification (WARN)
unencouraged resignation
Age Discrimination in Employment Act
expert power
17. A pension plan in which amount of benefits are based on how much is in their account at time of retirement.
defined contribution plan
Health Maintenance Organization (HMO)
pay secrecy
Family and Medical Leave Act (FMLA)
18. Highest level of Maslow's hierarchy. Includes morality - creativity - spontaneity - problem solving - lack of prejudice - and acceptance of facts.
job enrichment
self-actualization
reward leadership
essay
19. A time when the individual stops advancing before reaching the next highest level. It is not necessarily a failed effort because not everyone is promoted to the top position and many common career paths are not designed to lead to the top.
career plateauing
Family and Medical Leave Act (FMLA)
voluntary protection program (VPP)
factor comparison system
20. An appraisal distributional error where the rater is reluctant to give high or low marks.
Material Safety Data Sheets (MSDS)
distress
error of central tendency
hourly pay
21. The process of screening - interviewing - and hiring individuals.
vesting
selection
fair representation
essay
22. Pay by the hour.
achievement test
tell and sell appraisal interview
hourly pay
pluralism
23. Performance appraisal that recognizes team accomplishement instead of individual performance - used by companies with a strong total quality management (TQM) emphasis.
graphic rating scale
team appraisal
safety needs
Fair Labor Standards Act (FLSA)
24. 1964 - amended in 1972 - 1991 - and 1994. Broadest and most significant law affecting employment opportunity rights.
red circle rates
Civil Rights Act
individualistic ethical decision
moral rights ethical decision
25. Rewards according to random times. Results in moderately high and stable performance.
vesting
values
variable-interval reinforcement
graphic rating scale
26. Compensation system that equals American money to foreign money on terms of purchasing power.
motivators
locus control
balance sheet approach
pay secrecy
27. A career path that is not sequentially interdependent but each of the jobs in the arrangement must be completed before one can advance to the next higher level.
eustress
Clayton Act
horizontal career path
four-fifths rule
28. 1978. No discrimination based on pregnancy - childbirth - and related conditions.
Pregnancy Discrimination Act
productivity
pay equity
hygiene factors
29. A procedural document designed by the federal government to assist in hiring - promotion - transfer - demotion - dismissal - and referrals.
skill-based pay
job ranking system
variable-interval reinforcement
Uniform Guidelines on Employee Selection Procedures
30. When some of the desired behavior is reinforced. Can be classified into four groups: fixed-interval - fixed-ratio - variable-interval - and variable-ratio.
Uniformed Services Employment and Reemployment Act
involuntary reduction
partial reinforcement
stress interview
31. Power based on individual expertise.
Occupational Safety and Health Act (OSHA)
transformational leader
expert power
vertical career path
32. Method that determines the relative worth of jobs.
Family and Medical Leave Act (FMLA)
transactional leader
job evaluation
social contract ethical decision
33. An extremely hard goal - but not impossible to reach.
Family and Medical Leave Act (FMLA)
physiological needs
stretch goal
conventional moral development
34. A neutral third party that will make the binding decision between both parties.
management by objectives (MBO)
arbitrator
career plateauing
inappropriate sexual harassment
35. Union must represent union and nonunion members equally.
repatriation
fair representation
Immigration Reform and Control Act
Medical savings account (MSA)
36. Rating based on comparison than a standard.
problem solving appraisal interview
mixed-standard rating scale
virtual team
defined benefit plan
37. Second level of Maslow's hierarchy. Includes security of body - employment - resources - morality - family - health - and posterity.
consumer price index (CPI)
safety needs
conventional moral development
non-cash compensation
38. Federal agencies and government contractors must comply with anti discrimination practices. Created the Office of Federal Contract Compliance Programs (OFCCP) to enforce this.
pay equity
discipline
negative reinforcement
Executive Order 11246
39. Consists of vertical scales for each dimension of employee's performance.
behaviorally anchored rating scale (BARS)
Preferred Provider Organization (PPO)
Older Workers Benefit Protection Act (OWBPA)
computerized job analysis
40. Performance appraisal done by fellow employees - usually combined by the manager into a single profile for use. May be the most accurate - but not used due to popularity copntests.
legitimate leadership
productivity
expert power
peer appraisal
41. A report companies with 100 or more employees must fill out annually to determine workforce composition.
motivators
EEO-1 Report
behaviorally anchored rating scale (BARS)
McDonnell Douglas Test
42. 1932. Labor legislation that outlawed 'yellow dog' contracts and forbade federal courts from issuing injunctions to restrain strikes - boycotts - and peaceful picketing.
reductions-in-force (RIF)
graphic rating scale
job simplification
Norris-La Guardia Act
43. 1970. A law passed to attempt to reduce workplace injuries and illnesses. It's general area of responsibility are: 1.General Industry 2. Maritime 3. Construction 4. Agriculture
transactional leader
Occupational Safety and Health Act (OSHA)
job analysis
variable-ratio reinforcement
44. An early retirement incentive in a form of a cash bonus or increased pension.
silver handshake
authoritarian leadership type
Age Discrimination in Employment Act
moral rights ethical decision
45. Giving something unpleasant for an undesired behavior.
absenteeism
four-fifths rule
punishment
tell and listen appraisal interview
46. An attempt by the employer to alter the behavior of the employee by persuasion and motivational incentives.
consumer price index (CPI)
pay secrecy
horizontal career path
tell and sell appraisal interview
47. Group specifically to provide a new product or service.
tell and sell appraisal interview
vertical career path
project team
functional job analysis (FJA)
48. An appraisal temporal error in which the appraiser inflates the evaluation because of a mutual connection.
social needs
ethnorelativism
punishment
similar to me error
49. Highly trained workers that are a group that perform interdependent tasks.
halo effect
red circle rates
telecommuting
self-directed team
50. When every desired behavior is reinforced; effective when the behavior is new.
management by objectives (MBO)
continuous reinforcement
McDonnell Douglas Test
position analysis questionnaire (PAQ)