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DSST Human Resource Management

Subjects : dsst, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. To discipline by being effective - consistent - and applied to all equally. 1. Documentation of Misconduct 2. Investigative Interview 3. Application of Discipline






2. Test that measure what a person can do right now.






3. 1. Treatment that punishes 2. Orderly behavior in an organization 3. Training that corrects undesirable behavior and develops self control






4. An employer-created fund for laid off employees to draw from on top of unemployment benefits.






5. 1993. Applies to employers with fifty or more employees. Paternal and maternal leave covered under this act.






6. Groups of employees who meet to resolve problems and improve the organization.






7. Developed in response to a majority dominating the workforce.






8. A leader who works to fulfill subordinates' needs and goals as well as to achieve the organization's larger mission; the needs of others are placed above the leader's own needs.






9. Organization of healthcare professionals that provide services on a prepaid basis; seen as lower quality to the employee.






10. A communication of strong and weak points of the employee's performance - and then in which the employee responds with his feelings about the appraisal.






11. Quantitative job evaluation that determines the value based on the points assigned to it; uses the point manual.






12. Helps manager translate measurement framework from strategic to operational goals.






13. 1936. Responsible for prevailing minimum wage in a locality. Regular working hours identified as 8 per day and 40 per week; and time and a half for additional; no employment for convicts and children.






14. Understanding the duties of the job.






15. Positive stress that makes some strive to accomplish something.






16. A trait method that requires the rater to describe the employee's performance in a statement.; fairly subjective and reliant on the manager's ability to write effective statements.






17. The oldest and simplest job evaluation that is based on grouping the jobs based on their relative worth to one another; can only be used on a small number of jobs.






18. The first level of moral development - in which people make decisions based on selfish reasons; concerned only with external rewards or punishments. A characteristic of managers with authoritarian and coercive styles.






19. Includes other employee benefits - such as health insurance - pension contributions - tuition reimbursement - and legal assistance programs.






20. 194-point questionnaire with five-point scale to determine the degree in which tasks are performed.






21. A pension plan in which the employer contributes percentage of employer pay to an account that earns interest. When the employee leaves - the amount is rolled up into an individual retirement account (IRA).






22. Leadership dependent upon one's position within the company.






23. A group with mix of specialists that are assigned rather than voluntary membership.






24. An appraisal temporal error when the evaluation is based upon the employee's most recent behavior.






25. Cost of living that measures the average prices of products and services over time.






26. Leadership based on the control that management has over punishing subordinates.






27. Performance appraisal that seeks evaluation from internal and external customers.






28. Theory Z people - those that have reached the self-actualization phase.






29. Improvement of job efficiency by simplifying it.






30. The act of returning to the country of origin after an international assignement.






31. A decision that considers humanity's fundamental rights.






32. When some of the desired behavior is reinforced. Can be classified into four groups: fixed-interval - fixed-ratio - variable-interval - and variable-ratio.






33. A pay attached to acquiring new knowledge or skills.






34. Reward given for desired behavior.






35. Evaluating self - considering one's own strengths and weaknesses. Best used for developmental purposes.






36. A problem in evaluation due to being compared to someone previously evaluated.






37. A decision based on the principle that the behavior that causes the greatest good for the most is ethical.






38. The number of days in the work week is shortened and the hours per day are longer.






39. Power based on individual expertise.






40. Performance appraisal by an employee of their superior. Usually evaluates on leadership - oral communication - delegation of authority - coordination of team efforts - and interest in subordinates.






41. 1935. Referred to as the Magna Carta of Labor. Guarantees the right to form labor movements.






42. Identifies the actions that should or should not be seen on the job - used mainly for developmental feedback..






43. Two part-time employees share one full time position.






44. Seeking to minimize ethnocentrism and moving toward pluralism and ethnorelativism.






45. Services provided for workers to deal with problems that interfere with how they do their jobs.






46. A step beyond tell and sell; stimulation of growth of the employee by discussing problems - needs - innovations - satisfactions - and dissatisfactions since last appraisal.






47. Group of healthcare providers that guarantee lower healthcare costs to the employer; seen as a higher quality to the employee.






48. 1972. Extended Civil Rights Title VII to government workers.






49. Traditional approach to appraisal - a review by management one level higher.






50. Requires the rater to choose from statements that best describe the employee's output.