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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Reporting criminal activity to the government.
whistleblowing
non-cash compensation
pay for performance standard
workforce diversity
2. A pension plan in which both employer and employee fund pensions.
contributory pension plan
accountability
cross-functional team
recency error
3. The rater checks statements on a list that he believes are characteristic of the employee.
broadbanding
tell and listen appraisal interview
behavior checklist
selection
4. Positive stress that makes some strive to accomplish something.
eustress
taskforce team
variable-ratio reinforcement
error of leniency or strictness
5. Host country natives that are employees. Usually is shifted to because it is cheaper - gives a good impression on locals - and no adjustment to culture.
Medical savings account (MSA)
host country nationals
manager/supervisor appraisal
computerized job analysis
6. Hands-off approach over all decision-making without any further involvement unless asked to participate.
four-fifths rule
Civil Rights Act
laissez-faire leadership type
management by objectives (MBO)
7. Measures what a person is capable of learning.
aptitude tests
job analysis
job description
Pregnancy Discrimination Act
8. Diversity as a result of acquisitions and mergers - which is a forced diversification of the workplace.
training
strategic diversity management
flextime
diversity awareness training
9. Focus on the employee's achievements; less subjective - acceptable for employees and supervisors - link individual performance with organizational goals - encourage goal setting - and are good for reward and promotion decisions. However - time consum
results performance appraisal method
stretch goal
Executive Order 11246
Bona Fide Occupational Qualification (BFOQ)
10. Documents that contain the main information about hazardous material.
Material Safety Data Sheets (MSDS)
job enlargement
discipline
Health Maintenance Organization (HMO)
11. Services provided for workers to deal with problems that interfere with how they do their jobs.
Employee assistance programs (EAP)
labor agreement
Wagner Act (National Labor Relations Act)
third-country nationals
12. Long-term(5 years +) planning reserved for the highest levels of management.
compressed workweek
characteristics model
strategic planning
mixed-standard rating scale
13. The process of screening - interviewing - and hiring individuals.
selection
career plateauing
forced-choice
critical incident method
14. An appraisal error involving groups of ratings given to employees.
distributional errors
legitimate leadership
job description
critical incident
15. Discipline based on corrective measures of increasing degree. Most commonly used. 1. Oral Warning 2. Written Warning 3. Suspension without Pay 4. Discharge
Equal Employment Opportunity Act
progressive discipline
coercive leadership
Landrum-Griffin Act
16. 1963. Amendment to the Fair Labor Standards Act. No discrimination of pay - benefits - or pension based on gender.
distributional errors
Equal Pay Act
temporal errors
360-degree appraisal
17. Defining the characteristics that the organization feels would be a good fit for the vacancies. To recruit - an organization must conduct job analysis - provide a job description - and give job specification.
productivity
Health Maintenance Organization (HMO)
recruiting
silver handshake
18. 1938. Provided basic pay structure for workers. Those that have to be paid are non-exempt and must be paid at least the minimum wage. Those who hold executive or managerial positions are exempt.
human resource planning
Bona Fide Occupational Qualification (BFOQ)
subordinate appraisal
Fair Labor Standards Act (FLSA)
19. A succession of linked jobs that prepares a worker for advancement to the next job in the chain.
career path
job rotation
repatriation
whistleblowing
20. Rewards according to a specific time interval. Results in average and irregular performance.
job rotation
human resource planning
fixed-interval reinforcement
punishment
21. The matching of people with future vacancies.
career path
extinction
human resource planning
affirmative action
22. Includes hourly wages - salaries - and bonuses.
cash compensation
point system
job simplification
computerized job analysis
23. Groups of employees who meet to resolve problems and improve the organization.
employee involvement (EI) groups
arbitrator
similar to me error
behavioral performance appraisal method
24. Understanding the duties of the job.
charismatic leader
Worker Adjustment and Restraining Notification (WARN)
Consolidated Omnibus Budget Reconciliation Act (COBRA)
job analysis
25. The first level of moral development - in which people make decisions based on selfish reasons; concerned only with external rewards or punishments. A characteristic of managers with authoritarian and coercive styles.
self-appraisal
preconventional moral development
alternative resolution procedure (ARD)
generalized sexual harassment
26. Law that affects employers with one hundred or more employees and requires the employer to give advance notice of at least sixty days when a plant closing or mass layoff is planned.
compressed workweek
Worker Adjustment and Restraining Notification (WARN)
productivity
trait performance appraisal method
27. Job evaluation based on classification of jobs in groups of predetermined wage grades. This is what the federal government uses.
Long-term disability (LTD) insurance
job classification system
values
job analysis
28. Third level of Maslow's hierarchy. Includes friendship - family - and interaction.
pay equity
tell and sell appraisal interview
social needs
referent power
29. Fourth level of Maslow's hierarchy. Includes self-esteem - confidence - achievement - respect of and by others.
wage curve
esteem needs
training
graphic rating scale
30. A group with mix of specialists that are assigned rather than voluntary membership.
charismatic leader
job specifications
cafeteria plans
cross-functional team
31. The survey of the wages paid to employees with similar skill sets in a labor market. The Bureau of Labor Statistics publishes a reliable one.
wage and salary survey
Americans with Disabilities Act (ADA)
Employee assistance programs (EAP)
wage curve
32. A method that evaluates based on: 1. Knowledge 2. Accountability 3. Mental Activity (KAMA)
Hay profile method
Occupational Safety and Health Act (OSHA)
alternative resolution procedure (ARD)
conventional moral development
33. An organization that is participatory in problem solving - improving - and increasing capabilities.
learning organization
criminal sexual harassment
Fair Labor Standards Act (FLSA)
pay secrecy
34. A group of people that rely primarily or exclusively on electronic forms of communication to work together in accomplishing goals.
virtual team
unstructured interview
flextime
Norris-La Guardia Act
35. Evidence suggesting selection precludes members from protected classes.
Taft-Hartley Act (Labor Management Relations Act)
employee involvement (EI) groups
restricted policy
charge form
36. Withdrawal of a reward.
extinction
adverse impact
Employee Retirement Income Security Act (ERISA)
strategic planning
37. A resignation suggested by the employer to the employee.
encouraged resignation
tell and listen appraisal interview
career plateauing
manager/supervisor appraisal
38. Right for an employer to terminate an employee for no reason and for the employee to resign for the same.
employment-at-will
taskforce team
job analysis
recruiting
39. Laws that prevent discrimination in the workplace.
aptitude tests
equal employment opportunity (EEO) laws
pay equity
stretch goal
40. An organization that has generated a list of recommendation for executing an effective diversity initiative.
Society for Human Resource Management
graphic rating scale
motivators
locus control
41. Evaluation based on factor-by-factor of development and comparison. Comparison against key jobs within the organization.
legitimate leadership
red circle rates
factor comparison system
pay equity
42. Hiring through searching and evaluating internal job postings and existing employee files.
internal selection
tell and listen appraisal interview
management by objectives (MBO)
hourly pay
43. A problem in appraisal in which an employee is given the same grade on all dimensions based on a few attributes.
halo effect
culture shock
critical incident
servant leader
44. Improvement of job efficiency by simplifying it.
job simplification
telecommuting
fair representation
motivators
45. Identification of future candidates for future anticipated vacancies.
recruiting
behavior observation scales (BOS)
contrast error
succession planning
46. A pension plan in which only the employer funds pensions.
whistleblowing
external locus
informal factors
noncontributory pension plan
47. 1978. No discrimination based on pregnancy - childbirth - and related conditions.
computerized job analysis
Preferred Provider Organization (PPO)
contrast effect
Pregnancy Discrimination Act
48. A communication of strong and weak points of the employee's performance - and then in which the employee responds with his feelings about the appraisal.
computerized job analysis
position analysis questionnaire (PAQ)
tell and listen appraisal interview
trancenders
49. An employer-created fund for laid off employees to draw from on top of unemployment benefits.
career path
Supplemental unemployment benefits (SUBS)
contrast error
utilitarian ethical decision
50. Quantitative approach to job analysis that assumes all parts of the job relate to data - people - and things.
Consolidated Omnibus Budget Reconciliation Act (COBRA)
competence based pay
internal locus
functional job analysis (FJA)