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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Can directly align employees with the organizational goals - with evaluation based on profits - sales - etc.
salary pay
voluntary protection program (VPP)
contrast error
productivity
2. The act of returning to the country of origin after an international assignement.
repatriation
hourly pay
problem solving appraisal interview
stretch goal
3. Collapses traditional salary grades into a few wide bands and helps eliminate obsession with grades and gives management an enhanced ability to reward on performance.
career plateauing
Walsh-Healy Act
Railway Labor Act
broadbanding
4. An situation in which an employer makes work life so difficult for the employee that they have no choice but to resign.
fixed-ratio reinforcement
constructive discharge
Medical savings account (MSA)
involuntary reduction
5. Insurance that pays for nursing homes and medical-related costs to old age and illness.
Landrum-Griffin Act
Age Discrimination in Employment Act
Long-term disability (LTD) insurance
cross-functional team
6. A neutral third party that will make the binding decision between both parties.
Consolidated Omnibus Budget Reconciliation Act (COBRA)
point system
non-cash compensation
arbitrator
7. A behavioral method that notes an unusual event that identifies superior or inferior performance by the employee.
continuous reinforcement
stress interview
cash balance pension plan
critical incident
8. Host country natives that are employees. Usually is shifted to because it is cheaper - gives a good impression on locals - and no adjustment to culture.
tell and listen appraisal interview
host country nationals
point system
hostile environment
9. The number of days in the work week is shortened and the hours per day are longer.
pluralism
compressed workweek
equal employment opportunity (EEO) laws
employment-at-will
10. A trait method that requires the rater to describe the employee's performance in a statement.; fairly subjective and reliant on the manager's ability to write effective statements.
self-actualization
essay
social contract ethical decision
partial reinforcement
11. Law that affects employers with one hundred or more employees and requires the employer to give advance notice of at least sixty days when a plant closing or mass layoff is planned.
hourly pay
telecommuting
Worker Adjustment and Restraining Notification (WARN)
Fair Labor Standards Act (FLSA)
12. A problem in evaluation due to being compared to someone previously evaluated.
authoritarian leadership type
characteristics model
contrast effect
job simplification
13. The oldest and simplest job evaluation that is based on grouping the jobs based on their relative worth to one another; can only be used on a small number of jobs.
Hay profile method
reductions-in-force (RIF)
Norris-La Guardia Act
job ranking system
14. Selection of the minority is less than 80 percent of the time - used as a rule of thumb in determining adverse impact.
four-fifths rule
wage and salary survey
absenteeism
self-appraisal
15. Requires the rater to choose from statements that best describe the employee's output.
forced-choice
Health Insurance Portability and Accountability Act (HIPAA)
Employee assistance programs (EAP)
tell and listen appraisal interview
16. The first level of moral development - in which people make decisions based on selfish reasons; concerned only with external rewards or punishments. A characteristic of managers with authoritarian and coercive styles.
legitimate leadership
preconventional moral development
justice ethical decision
learning organization
17. Idea that all cultures are inherently equal.
ethnorelativism
absenteeism
expert power
defined contribution plan
18. A group with mix of specialists that are assigned rather than voluntary membership.
third-country nationals
legitimate leadership
cross-functional team
telecommuting
19. Highly trained workers that are a group that perform interdependent tasks.
similar to me error
laissez-faire leadership type
self-directed team
informal factors
20. An attempt by the employer to alter the behavior of the employee by persuasion and motivational incentives.
business ethics
Supplemental unemployment benefits (SUBS)
tell and sell appraisal interview
Railway Labor Act
21. Rates performance of employee achievement of goals set by manager and the employee.
management by objectives (MBO)
critical incident
salary pay
mixed-standard rating scale
22. The working conditions - pay - company policies - and interpersonal relationships; they help eliminate job satisfaction - but do not motivate the employee according to the two-factor theory.
business ethics
hygiene factors
whistleblowing
authoritarian leadership type
23. Includes other employee benefits - such as health insurance - pension contributions - tuition reimbursement - and legal assistance programs.
Society for Human Resource Management
moral rights ethical decision
diversity awareness training
non-cash compensation
24. A leader that clarifies roles - initiates structure - provides rewards - and is considerate of employees; fair - hardworking - and tolerant; emphasizes job-oriented(not personal) needs.
Health Insurance Portability and Accountability Act (HIPAA)
pay secrecy
problem solving appraisal interview
transactional leader
25. A report companies with 100 or more employees must fill out annually to determine workforce composition.
EEO-1 Report
Employee assistance programs (EAP)
point system
core competencies
26. When every desired behavior is reinforced; effective when the behavior is new.
informal factors
continuous reinforcement
Executive Order 11246
Landrum-Griffin Act
27. Evaluating self - considering one's own strengths and weaknesses. Best used for developmental purposes.
achievement test
problem solving appraisal interview
training
self-appraisal
28. Guarantee of benefits - especially in pension plans.
fixed-interval reinforcement
point system
vesting
pay secrecy
29. An interview that places the applicant in a simulated high stress setting to interview the candidate.
recruiting
quid pro quo harassment
functional job analysis (FJA)
stress interview
30. Pay based on skills and increased job knowledge. Also called skilled based or knowledge based pay.
competence based pay
self-actualization
continuous reinforcement
broadbanding
31. An appraisal temporal error when the evaluation is based upon the employee's most recent behavior.
recency error
structured interview
authoritarian leadership type
tell and sell appraisal interview
32. Discipline based on corrective measures of increasing degree. Most commonly used. 1. Oral Warning 2. Written Warning 3. Suspension without Pay 4. Discharge
eustress
progressive discipline
informal factors
whistleblowing
33. An interview that may have no format at all or have open ended questions - but makes it difficult to compare candidates.
encouraged resignation
motivators
discipline
unstructured interview
34. A process to make the job more complex to improve the level of boredom of an oversimplified job.
authoritarian leadership type
Walsh-Healy Act
job enlargement
Medical savings account (MSA)
35. The ability to influence people to achieve goals for the organization.
Equal Pay Act
learning organization
leadership
arbitrator
36. Separation that is typically planned well in advanced - and are well received - celebratory occasions.
non-cash compensation
retirement
ethnocentrism
error of leniency or strictness
37. A pension plan in which amount of benefits are based on how much is in their account at time of retirement.
Landrum-Griffin Act
defined contribution plan
compressed workweek
servant leader
38. A medical insurance plan that the employer contributes to meet the needs of the individual's medical needs.
Medical savings account (MSA)
401(k) savings plan
esteem needs
generalized sexual harassment
39. Sexual harassment that is nonthreatening - but causes co-worker discomfort.
Employee assistance programs (EAP)
hot-stove approach
inappropriate sexual harassment
moral rights ethical decision
40. A use of motivators to increase satisfaction.
job enrichment
transactional leader
hygiene factors
defined benefit plan
41. Rewards according to a random number of behaviors. Results in very high performance.
job specifications
variable-ratio reinforcement
Pregnancy Discrimination Act
adverse impact
42. A leader who works to fulfill subordinates' needs and goals as well as to achieve the organization's larger mission; the needs of others are placed above the leader's own needs.
career path
equal employment opportunity (EEO) laws
social contract ethical decision
servant leader
43. Teaching long-term skills.
quid pro quo harassment
laissez-faire leadership type
social contract ethical decision
development
44. Binding document with terms or conditions or rules.
expatriates
positive discipline
labor agreement
Pregnancy Discrimination Act
45. Long-term(5 years +) planning reserved for the highest levels of management.
wage curve
Worker Adjustment and Restraining Notification (WARN)
strategic planning
behavior checklist
46. The process of screening - interviewing - and hiring individuals.
labor agreement
esteem needs
selection
affirmative action
47. 1964 - amended in 1972 - 1991 - and 1994. Broadest and most significant law affecting employment opportunity rights.
Civil Rights Act
core competencies
management by objectives (MBO)
job evaluation
48. Groups of jobs within a class that are paid the same. Used by the federal government.
behavior checklist
alternative resolution procedure (ARD)
pay grades
Bona Fide Occupational Qualification (BFOQ)
49. A method of moving the employee to different jobs for variety - designed to prevent boredom of repetitive tasks.
job rotation
motivators
strategic diversity management
constructive discharge
50. Compensation system that equals American money to foreign money on terms of purchasing power.
cash balance pension plan
strategic planning
management by objectives (MBO)
balance sheet approach