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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. RIF that is composed of lay-offs - either across the board or through company reorganization that result in fewer available positions.
involuntary reduction
Health Maintenance Organization (HMO)
Society for Human Resource Management
reductions-in-force (RIF)
2. Measure the extent which someone has characteristics. Relatively inexpensive - but high potential for errors - and not useful in allocating rewards or promotions.
expert power
trait performance appraisal method
informal factors
leadership
3. A flexible benefit plan for the employee - letting them choose the benefits best suited to their personal needs and situation.
cafeteria plans
Equal Pay Act
peer appraisal
employee involvement (EI) groups
4. Improvement of job efficiency by simplifying it.
hourly pay
job simplification
unstructured interview
Preferred Provider Organization (PPO)
5. 1935. Referred to as the Magna Carta of Labor. Guarantees the right to form labor movements.
Immigration Reform and Control Act
manager/supervisor appraisal
Wagner Act (National Labor Relations Act)
Employee Retirement Income Security Act (ERISA)
6. Threat of power in order to convince someone to engage in sexual activity.
affirmative action
noncontributory pension plan
coercive sexual harassment
temporal errors
7. Compensation tied to a reward for effort and performance.
extinction
pay for performance standard
job rotation
adverse impact
8. Pay based on skills and increased job knowledge. Also called skilled based or knowledge based pay.
job sharing
voluntary protection program (VPP)
competence based pay
hygiene factors
9. Basic individual beliefs about right and wrong.
Wagner Act (National Labor Relations Act)
horizontal career path
social needs
values
10. 1932. Labor legislation that outlawed 'yellow dog' contracts and forbade federal courts from issuing injunctions to restrain strikes - boycotts - and peaceful picketing.
union steward
fixed-interval reinforcement
social contract ethical decision
Norris-La Guardia Act
11. Listening to understand without judgment.
reward leadership
pay equity
discipline
active listening
12. Withdrawal of a reward.
Civil Rights Act
extinction
ethnorelativism
aptitude tests
13. Includes hourly wages - salaries - and bonuses.
cash compensation
job classification system
vesting
problem solving appraisal interview
14. Leadership based on the control that management has over rewarding subordinates.
referent power
quality circle
reward leadership
locus control
15. An appraisal distributional error where the rater is reluctant to give high or low marks.
Immigration Reform and Control Act
error of central tendency
Wagner Act (National Labor Relations Act)
red circle rates
16. Belief that things happen due to luck or chance.
job sharing
external locus
ethnocentrism
reward leadership
17. Can directly align employees with the organizational goals - with evaluation based on profits - sales - etc.
productivity
manager/supervisor appraisal
position analysis questionnaire (PAQ)
internal selection
18. Sexual remarks or actions not targeted at a specific individual.
fair representation
results performance appraisal method
generalized sexual harassment
authorization card
19. To discipline by being effective - consistent - and applied to all equally. 1. Documentation of Misconduct 2. Investigative Interview 3. Application of Discipline
Uniform Guidelines on Employee Selection Procedures
hot-stove approach
positive reinforcement
transactional leader
20. An employer-created fund for laid off employees to draw from on top of unemployment benefits.
Health Insurance Portability and Accountability Act (HIPAA)
Older Workers Benefit Protection Act (OWBPA)
Supplemental unemployment benefits (SUBS)
compressed workweek
21. Organization of healthcare professionals that provide services on a prepaid basis; seen as lower quality to the employee.
Health Maintenance Organization (HMO)
voluntary protection program (VPP)
involuntary reduction
justice ethical decision
22. Means that people employed in an organization represent different cultural groups and human qualities.
leadership
unencouraged resignation
restricted policy
workforce diversity
23. The oldest and simplest job evaluation that is based on grouping the jobs based on their relative worth to one another; can only be used on a small number of jobs.
protected classes
Railway Labor Act
defined contribution plan
job ranking system
24. Rating based on having certain characteristics.
Davis-Bacon Act
graphic rating scale
Immigration Reform and Control Act
absenteeism
25. Pay is the same each pay period regardless of hours worked.
functional job analysis (FJA)
Supplemental unemployment benefits (SUBS)
ethnorelativism
salary pay
26. 1964 - amended in 1972 - 1991 - and 1994. Broadest and most significant law affecting employment opportunity rights.
Bona Fide Occupational Qualification (BFOQ)
locus control
Civil Rights Act
hourly pay
27. A leader who works to fulfill subordinates' needs and goals as well as to achieve the organization's larger mission; the needs of others are placed above the leader's own needs.
servant leader
social needs
cash compensation
horizontal career path
28. Measures the frequency of observed behavior.
postconventional moral development
job classification system
behavior observation scales (BOS)
hostile environment
29. A use of motivators to increase satisfaction.
whistleblowing
job sharing
similar to me error
job enrichment
30. A pension plan in which amount of benefits are based on how much is in their account at time of retirement.
360-degree appraisal
defined contribution plan
ethnocentrism
vertical career path
31. 1936. Responsible for prevailing minimum wage in a locality. Regular working hours identified as 8 per day and 40 per week; and time and a half for additional; no employment for convicts and children.
behavior observation scales (BOS)
Walsh-Healy Act
Uniformed Services Employment and Reemployment Act
Worker Adjustment and Restraining Notification (WARN)
32. A communication of strong and weak points of the employee's performance - and then in which the employee responds with his feelings about the appraisal.
tell and listen appraisal interview
four-fifths rule
discipline
locus control
33. Third level of Maslow's hierarchy. Includes friendship - family - and interaction.
social needs
telecommuting
eustress
behavioral performance appraisal method
34. A process to make the job more complex to improve the level of boredom of an oversimplified job.
job enlargement
workforce diversity
defined benefit plan
training
35. An early retirement incentive in a form of a cash bonus or increased pension.
internal selection
criminal sexual harassment
quid pro quo harassment
silver handshake
36. Host country natives that are employees. Usually is shifted to because it is cheaper - gives a good impression on locals - and no adjustment to culture.
Worker Adjustment and Restraining Notification (WARN)
host country nationals
Fair Labor Standards Act (FLSA)
social contract ethical decision
37. Identification of future candidates for future anticipated vacancies.
succession planning
management by objectives (MBO)
Clayton Act
authorization card
38. A resignation suggested by the employer to the employee.
distributional errors
job specifications
encouraged resignation
progressive discipline
39. Reporting criminal activity to the government.
whistleblowing
hourly pay
subordinate appraisal
development
40. Laws that prevent discrimination in the workplace.
referent power
equal employment opportunity (EEO) laws
core competencies
fixed-ratio reinforcement
41. The survey of the wages paid to employees with similar skill sets in a labor market. The Bureau of Labor Statistics publishes a reliable one.
equal employment opportunity (EEO) laws
factor comparison system
wage and salary survey
point system
42. Characterized by an open-line communication between workers and management; values team-input - and facilitates group cooperation without being overly active within the group.
accountability
trancenders
recruiting
democratic leadership type
43. Systems that provide data for Human Resource control and decision making.
human resource information system
Material Safety Data Sheets (MSDS)
balanced scorecard (BSC)
culture shock
44. The ability to influence people to achieve goals for the organization.
Employee assistance programs (EAP)
leadership
ethnorelativism
McDonnell Douglas Test
45. The process of screening - interviewing - and hiring individuals.
noncontributory pension plan
selection
career path
learning organization
46. Rewards according to a random number of behaviors. Results in very high performance.
defined contribution plan
equal employment opportunity (EEO) laws
variable-ratio reinforcement
discipline
47. Highly trained workers that are a group that perform interdependent tasks.
self-directed team
Long-term disability (LTD) insurance
Bona Fide Occupational Qualification (BFOQ)
management by objectives (MBO)
48. When every desired behavior is reinforced; effective when the behavior is new.
continuous reinforcement
factor comparison system
generalized sexual harassment
taskforce team
49. A decision based on the long-term interests of an individual.
telecommuting
red circle rates
halo effect
individualistic ethical decision
50. The degree in which an individual believes they have control of their fate.
Taft-Hartley Act (Labor Management Relations Act)
job rotation
locus control
process improvement team