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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Power based on individual expertise.
pay for performance standard
expert power
quality circle
Hay profile method
2. The on-the-job method of development for new employees. May be formal or informal.
solicitation sexual harassment
extinction
virtual team
orientation
3. Performance appraisal that seeks evaluation from internal and external customers.
Uniformed Services Employment and Reemployment Act
alternative resolution procedure (ARD)
customer appraisal
red circle rates
4. Teaching long-term skills.
expatriates
development
reductions-in-force (RIF)
behavioral performance appraisal method
5. Measure the extent which someone has characteristics. Relatively inexpensive - but high potential for errors - and not useful in allocating rewards or promotions.
trait performance appraisal method
coercive leadership
restricted policy
unstructured interview
6. 1990. Employers cannot discriminate against people with physical or mental capabilities - and must make reasonable accommodations for people with disabilities or religious preferences.
contrast error
pay equity
solicitation sexual harassment
Americans with Disabilities Act (ADA)
7. A decision based on total impartiality.
servant leader
employment-at-will
justice ethical decision
external locus
8. An intent to resign from a company that is typically expressed in written communication to the employee's manager.
peer appraisal
achievement test
cash balance pension plan
resignation
9. Act that amended age discrimination in employment to include all employee benefits; also provided terminated employees with time to consider group termination or retirement programs and consult an attorney.
training
internal locus
Older Workers Benefit Protection Act (OWBPA)
culture shock
10. Job evaluation based on classification of jobs in groups of predetermined wage grades. This is what the federal government uses.
burnout
Immigration Reform and Control Act
job classification system
Equal Employment Opportunity Act
11. 1967. No discrimination based on ages of people over 40. No pressure for older to retire; no terminating only older employees when downsizing;
Preferred Provider Organization (PPO)
Occupational Safety and Health Act (OSHA)
Age Discrimination in Employment Act
career plateauing
12. Not reporting to work.
absenteeism
democratic leadership type
error of leniency or strictness
Worker Adjustment and Restraining Notification (WARN)
13. Helps manager translate measurement framework from strategic to operational goals.
balanced scorecard (BSC)
fixed-interval reinforcement
Wagner Act (National Labor Relations Act)
charge form
14. The ability to influence people to achieve goals for the organization.
piecework pay
reductions-in-force (RIF)
leadership
Bona Fide Occupational Qualification (BFOQ)
15. A report companies with 100 or more employees must fill out annually to determine workforce composition.
EEO-1 Report
discipline
social needs
partial reinforcement
16. Separation that is typically planned well in advanced - and are well received - celebratory occasions.
four-fifths rule
retirement
competence based pay
transformational leader
17. An uncomfortable environment that interferes with job performance.
hostile environment
progressive discipline
piecework pay
Executive Order 11246
18. Threat of power in order to convince someone to engage in sexual activity.
fixed-ratio reinforcement
succession planning
coercive sexual harassment
reward leadership
19. 1963. Amendment to the Fair Labor Standards Act. No discrimination of pay - benefits - or pension based on gender.
contrast error
Clayton Act
involuntary reduction
Equal Pay Act
20. Pay based on skills and increased job knowledge. Also called skilled based or knowledge based pay.
competence based pay
expert power
values
coercive sexual harassment
21. Evaluating self - considering one's own strengths and weaknesses. Best used for developmental purposes.
career plateauing
self-appraisal
laissez-faire leadership type
affirmative action
22. A code of moral principles and values that govern organizational behavior.
inappropriate sexual harassment
transformational leader
business ethics
learning organization
23. The second level of moral development in which people make decisions that conform to societal expectations. A characteristic of managers who encourage work collaboration.
fixed-ratio reinforcement
Consolidated Omnibus Budget Reconciliation Act (COBRA)
non-cash compensation
conventional moral development
24. Law that affects employers with one hundred or more employees and requires the employer to give advance notice of at least sixty days when a plant closing or mass layoff is planned.
Worker Adjustment and Restraining Notification (WARN)
distributional errors
training
host country nationals
25. Hands-off approach over all decision-making without any further involvement unless asked to participate.
charismatic leader
salary pay
laissez-faire leadership type
coercive leadership
26. The idea that people with authority are subject to reporting to superiors.
accountability
punishment
training
development
27. Accommodation of several cultures.
variable-interval reinforcement
pluralism
conventional moral development
virtual team
28. Groups of employees who meet to resolve problems and improve the organization.
Americans with Disabilities Act (ADA)
computerized job analysis
employee involvement (EI) groups
internal selection
29. A decision based on the principle that the behavior that causes the greatest good for the most is ethical.
contributory pension plan
Uniform Guidelines on Employee Selection Procedures
utilitarian ethical decision
Hay profile method
30. Strength of person's convictions. The higher it is - the more likely one will follow what they believe is ethical in lieu of following unethical impulses.
retirement
ego strength
project team
reductions-in-force (RIF)
31. 194-point questionnaire with five-point scale to determine the degree in which tasks are performed.
safety needs
Material Safety Data Sheets (MSDS)
position analysis questionnaire (PAQ)
compressed workweek
32. A pension plan in which the main source of retirement funds today - some employers will match contributions to a certain percentage.
fast tracking
resignation
locus control
401(k) savings plan
33. A leader that clarifies roles - initiates structure - provides rewards - and is considerate of employees; fair - hardworking - and tolerant; emphasizes job-oriented(not personal) needs.
Health Insurance Portability and Accountability Act (HIPAA)
Railway Labor Act
transactional leader
extinction
34. Bottom level of Maslow's hierarchy. Includes shelter - food - sleep - breaks - and compensation.
compressed workweek
functional job analysis (FJA)
physiological needs
hygiene factors
35. A decision based on existing norms.
flextime
process improvement team
social contract ethical decision
reward leadership
36. Pay according to the number of units produced.
reductions-in-force (RIF)
burnout
non-cash compensation
piecework pay
37. Different types of employee complaint resolution procedures.
Uniformed Services Employment and Reemployment Act
eustress
alternative resolution procedure (ARD)
wage curve
38. The number of days in the work week is shortened and the hours per day are longer.
human resource information system
compressed workweek
variable-interval reinforcement
extinction
39. A time when the individual stops advancing before reaching the next highest level. It is not necessarily a failed effort because not everyone is promoted to the top position and many common career paths are not designed to lead to the top.
Uniform Guidelines on Employee Selection Procedures
career plateauing
taskforce team
defined contribution plan
40. Leadership based on the control that management has over rewarding subordinates.
virtual team
vesting
democratic leadership type
reward leadership
41. A group with mix of specialists that are assigned rather than voluntary membership.
strategic planning
cross-functional team
skill-based pay
servant leader
42. Fourth level of Maslow's hierarchy. Includes self-esteem - confidence - achievement - respect of and by others.
taskforce team
discipline
esteem needs
manager/supervisor appraisal
43. A pension plan in which the employer contributes percentage of employer pay to an account that earns interest. When the employee leaves - the amount is rolled up into an individual retirement account (IRA).
cash balance pension plan
results performance appraisal method
halo effect
quid pro quo harassment
44. An appraisal error involving groups of ratings given to employees.
vesting
structured interview
Americans with Disabilities Act (ADA)
distributional errors
45. Highest level of sexual harassment and would result in a punishable act under the law.
criminal sexual harassment
hot-stove approach
essay
expert power
46. A pension plan in which amount of benefits are based on how much is in their account at time of retirement.
Medical savings account (MSA)
360-degree appraisal
Railway Labor Act
defined contribution plan
47. A group of 6-12 that meet regularly to discuss organizational issues.
Employee Retirement Income Security Act (ERISA)
quality circle
self-appraisal
computerized job analysis
48. Documents that contain the main information about hazardous material.
Material Safety Data Sheets (MSDS)
distress
Uniform Guidelines on Employee Selection Procedures
position analysis questionnaire (PAQ)
49. A program that encourages employers to go beyond the minimum requirements outlined by OSHA. It includes three: 1. Star 2. Merit 3. Demonstration
solicitation sexual harassment
piecework pay
voluntary protection program (VPP)
subordinate appraisal
50. An appraisal temporal error when the employee is compared to someone previously rated and not independently.
Preferred Provider Organization (PPO)
Landrum-Griffin Act
contrast error
customer appraisal