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DSST Human Resource Management
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Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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study here
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Guarantee of benefits - especially in pension plans.
temporal errors
core competencies
team appraisal
vesting
2. Quantitative job evaluation that determines the value based on the points assigned to it; uses the point manual.
taskforce team
point system
business ethics
characteristics model
3. The oldest and simplest job evaluation that is based on grouping the jobs based on their relative worth to one another; can only be used on a small number of jobs.
negative reinforcement
OSHA form 300
job ranking system
variable-ratio reinforcement
4. An integrated knowledge within an organization that sets it out from the competition.
positive discipline
core competencies
four-fifths rule
fixed-ratio reinforcement
5. An employer-created fund for laid off employees to draw from on top of unemployment benefits.
vesting
Supplemental unemployment benefits (SUBS)
internal locus
transformational leader
6. The third level of moral development in which people make decisions based on internalized principles - beliefs - and values. A characteristic of managers that encourage to think for themselves and engage in moral reasoning.
Hay profile method
postconventional moral development
job analysis
negative reinforcement
7. A group with mix of specialists that are assigned rather than voluntary membership.
cross-functional team
stretch goal
equal employment opportunity (EEO) laws
career path
8. Fourth level of Maslow's hierarchy. Includes self-esteem - confidence - achievement - respect of and by others.
esteem needs
fair representation
factor comparison system
telecommuting
9. An early retirement incentive in a form of a cash bonus or increased pension.
Hay profile method
silver handshake
Davis-Bacon Act
graphic rating scale
10. 1974. Main federal legislation responsible for controlling employee benefit and retirement plans.
Employee Retirement Income Security Act (ERISA)
contrast error
computerized job analysis
social needs
11. Groups of jobs within a class that are paid the same. Used by the federal government.
Age Discrimination in Employment Act
pay grades
flextime
achievement test
12. Theory Z people - those that have reached the self-actualization phase.
problem solving appraisal interview
tell and listen appraisal interview
trancenders
continuous reinforcement
13. Flexible working hours that allow workers to choose start and end times.
hygiene factors
social needs
Fair Labor Standards Act (FLSA)
flextime
14. Federal agencies and government contractors must comply with anti discrimination practices. Created the Office of Federal Contract Compliance Programs (OFCCP) to enforce this.
Executive Order 11246
accountability
Clayton Act
hourly pay
15. Accommodation of several cultures.
halo effect
pluralism
process improvement team
diversity awareness training
16. Different types of employee complaint resolution procedures.
expert power
alternative resolution procedure (ARD)
Immigration Reform and Control Act
values
17. Includes the social environment of the workplace and informal work groups.
self-directed team
informal factors
external locus
employment-at-will
18. An uncomfortable environment that interferes with job performance.
hostile environment
eustress
employment-at-will
positive discipline
19. An appraisal temporal error when the employee is compared to someone previously rated and not independently.
hygiene factors
contrast error
esteem needs
active listening
20. A method that evaluates based on: 1. Knowledge 2. Accountability 3. Mental Activity (KAMA)
Hay profile method
graphic rating scale
succession planning
fixed-ratio reinforcement
21. A program that encourages employers to go beyond the minimum requirements outlined by OSHA. It includes three: 1. Star 2. Merit 3. Demonstration
career plateauing
job enlargement
voluntary protection program (VPP)
individualistic ethical decision
22. A code of moral principles and values that govern organizational behavior.
Older Workers Benefit Protection Act (OWBPA)
continuous reinforcement
business ethics
recency error
23. Improvement of job efficiency by simplifying it.
Railway Labor Act
job simplification
retirement
ethnorelativism
24. A neutral third party that will make the binding decision between both parties.
arbitrator
Executive Order 11246
computerized job analysis
reductions-in-force (RIF)
25. 1990. Employers cannot discriminate against people with physical or mental capabilities - and must make reasonable accommodations for people with disabilities or religious preferences.
laissez-faire leadership type
behavioral performance appraisal method
Americans with Disabilities Act (ADA)
noncontributory pension plan
26. An appraisal error based on biases of how the information is selected - evaluated - or organized.
internal selection
temporal errors
Equal Employment Opportunity Act
coercive leadership
27. How an employee perceives his compensation relative to others within the organization.
career path
democratic leadership type
generalized sexual harassment
pay equity
28. Long-term(5 years +) planning reserved for the highest levels of management.
strategic planning
disparate treatment
piecework pay
coercive leadership
29. Documents that contain the main information about hazardous material.
unstructured interview
temporal errors
Material Safety Data Sheets (MSDS)
piecework pay
30. The ability to influence people to achieve goals for the organization.
leadership
quid pro quo harassment
piecework pay
Uniform Guidelines on Employee Selection Procedures
31. A decision that considers humanity's fundamental rights.
moral rights ethical decision
aptitude tests
behavioral performance appraisal method
disparate treatment
32. Method that determines the relative worth of jobs.
conventional moral development
flextime
job evaluation
project team
33. 194-point questionnaire with five-point scale to determine the degree in which tasks are performed.
position analysis questionnaire (PAQ)
succession planning
behavior checklist
external locus
34. Sexual harassment that uses rewards; potential for criminal prosecution.
solicitation sexual harassment
leadership
distress
achievement test
35. A personal disorientation when experiencing an unfamiliar way of life.
cash compensation
culture shock
skill-based pay
positive discipline
36. Hiring through searching and evaluating internal job postings and existing employee files.
social needs
training
internal selection
employment-at-will
37. Highly trained workers that are a group that perform interdependent tasks.
burnout
eustress
self-directed team
resignation
38. Host country natives that are employees. Usually is shifted to because it is cheaper - gives a good impression on locals - and no adjustment to culture.
host country nationals
workforce diversity
graphic rating scale
tell and sell appraisal interview
39. Compensation system that equals American money to foreign money on terms of purchasing power.
balance sheet approach
postconventional moral development
affirmative action
characteristics model
40. Belief that things happen due to their own responsibility.
internal locus
essay
Health Insurance Portability and Accountability Act (HIPAA)
Executive Order 11246
41. A pension plan in which both employer and employee fund pensions.
contributory pension plan
career path
management by objectives (MBO)
transactional leader
42. 1932. Labor legislation that outlawed 'yellow dog' contracts and forbade federal courts from issuing injunctions to restrain strikes - boycotts - and peaceful picketing.
job enrichment
tell and sell appraisal interview
defined benefit plan
Norris-La Guardia Act
43. Insurance that pays for nursing homes and medical-related costs to old age and illness.
Long-term disability (LTD) insurance
continuous reinforcement
cafeteria plans
point system
44. Measures the frequency of observed behavior.
behavior observation scales (BOS)
legitimate leadership
adverse impact
inappropriate sexual harassment
45. Organization of healthcare professionals that provide services on a prepaid basis; seen as lower quality to the employee.
Health Maintenance Organization (HMO)
graphic rating scale
essay
transformational leader
46. A step beyond tell and sell; stimulation of growth of the employee by discussing problems - needs - innovations - satisfactions - and dissatisfactions since last appraisal.
ego strength
telecommuting
fast tracking
problem solving appraisal interview
47. A succession of linked jobs that prepares a worker for advancement to the next job in the chain.
arbitrator
functional job analysis (FJA)
expert power
career path
48. When every desired behavior is reinforced; effective when the behavior is new.
adverse impact
safety needs
continuous reinforcement
value-added compensation
49. Sexual remarks or actions not targeted at a specific individual.
conventional moral development
generalized sexual harassment
contrast error
critical incident
50. The rater checks statements on a list that he believes are characteristic of the employee.
behavior checklist
mixed-standard rating scale
pluralism
job enlargement
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