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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The ability to influence people to achieve goals for the organization.
subordinate appraisal
Clayton Act
leadership
Occupational Safety and Health Act (OSHA)
2. The third level of moral development in which people make decisions based on internalized principles - beliefs - and values. A characteristic of managers that encourage to think for themselves and engage in moral reasoning.
postconventional moral development
safety needs
error of leniency or strictness
Preferred Provider Organization (PPO)
3. Performance appraisal by an employee of their superior. Usually evaluates on leadership - oral communication - delegation of authority - coordination of team efforts - and interest in subordinates.
Norris-La Guardia Act
non-cash compensation
pay for performance standard
subordinate appraisal
4. Laws that prevent discrimination in the workplace.
learning organization
equal employment opportunity (EEO) laws
continuous reinforcement
point system
5. Compensation system that equals American money to foreign money on terms of purchasing power.
Landrum-Griffin Act
job classification system
balance sheet approach
Taft-Hartley Act (Labor Management Relations Act)
6. Test that measure what a person can do right now.
Employee assistance programs (EAP)
achievement test
Immigration Reform and Control Act
preconventional moral development
7. Collapses traditional salary grades into a few wide bands and helps eliminate obsession with grades and gives management an enhanced ability to reward on performance.
taskforce team
career plateauing
broadbanding
cross-functional team
8. Services provided for workers to deal with problems that interfere with how they do their jobs.
Employee assistance programs (EAP)
partial reinforcement
stretch goal
defined benefit plan
9. A problem in evaluation due to being compared to someone previously evaluated.
protected classes
contrast effect
EEO-1 Report
quid pro quo harassment
10. Requires the rater to choose from statements that best describe the employee's output.
forced-choice
safety needs
cross-functional team
Society for Human Resource Management
11. Harassment based on employment decisions; an economic or position consequence for noncompliance.
quid pro quo harassment
recency error
adverse impact
behaviorally anchored rating scale (BARS)
12. The curve in the scattergram that identifies the worth of jobs and wages.
internal locus
stretch goal
fixed-interval reinforcement
wage curve
13. A decision that considers humanity's fundamental rights.
moral rights ethical decision
charge form
third-country nationals
positive discipline
14. Rewards after a specific number of desired behaviors. Results in high or stable performance.
preconventional moral development
management by objectives (MBO)
Health Maintenance Organization (HMO)
fixed-ratio reinforcement
15. To discipline by being effective - consistent - and applied to all equally. 1. Documentation of Misconduct 2. Investigative Interview 3. Application of Discipline
transformational leader
hot-stove approach
halo effect
competence based pay
16. Includes other employee benefits - such as health insurance - pension contributions - tuition reimbursement - and legal assistance programs.
Landrum-Griffin Act
trait performance appraisal method
non-cash compensation
Hay profile method
17. Binding document with terms or conditions or rules.
labor agreement
401(k) savings plan
Age Discrimination in Employment Act
job ranking system
18. An organization that is participatory in problem solving - improving - and increasing capabilities.
learning organization
Bona Fide Occupational Qualification (BFOQ)
voluntary reduction
managing workforce diversity
19. Developed in response to a majority dominating the workforce.
third-country nationals
equal employment opportunity (EEO) laws
affirmative action
variable-interval reinforcement
20. Act that amended age discrimination in employment to include all employee benefits; also provided terminated employees with time to consider group termination or retirement programs and consult an attorney.
pay for performance standard
Older Workers Benefit Protection Act (OWBPA)
self-directed team
affirmative action
21. Threat of power in order to convince someone to engage in sexual activity.
management by objectives (MBO)
whistleblowing
coercive sexual harassment
culture shock
22. 1993. Applies to employers with fifty or more employees. Paternal and maternal leave covered under this act.
Family and Medical Leave Act (FMLA)
protected classes
point system
locus control
23. An situation in which an employer makes work life so difficult for the employee that they have no choice but to resign.
critical incident method
managing workforce diversity
constructive discharge
computerized job analysis
24. Training designed to make people recognize and address their own prejudices.
competence based pay
essay
repatriation
diversity awareness training
25. The working conditions - pay - company policies - and interpersonal relationships; they help eliminate job satisfaction - but do not motivate the employee according to the two-factor theory.
hygiene factors
unencouraged resignation
critical incident method
behavior observation scales (BOS)
26. Act that provides individuals and dependents who may lose medical coverage with opportunity to pay to continue coverage.
cafeteria plans
Consolidated Omnibus Budget Reconciliation Act (COBRA)
defined contribution plan
alternative resolution procedure (ARD)
27. Measure the extent which someone has characteristics. Relatively inexpensive - but high potential for errors - and not useful in allocating rewards or promotions.
trait performance appraisal method
resignation
360-degree appraisal
balanced scorecard (BSC)
28. A decision based on total impartiality.
pay grades
physiological needs
transactional leader
justice ethical decision
29. Evaluating self - considering one's own strengths and weaknesses. Best used for developmental purposes.
postconventional moral development
self-appraisal
self-directed team
protected classes
30. 1914. No forbidding the existence of a union.
self-actualization
four-fifths rule
transformational leader
Clayton Act
31. Evidence suggesting selection precludes members from protected classes.
authorization card
essay
positive reinforcement
restricted policy
32. Organization of healthcare professionals that provide services on a prepaid basis; seen as lower quality to the employee.
consumer price index (CPI)
Occupational Safety and Health Act (OSHA)
compressed workweek
Health Maintenance Organization (HMO)
33. Home country nationals that are employees who live and work in a different country than their own.
leadership
expatriates
protected classes
pay secrecy
34. Seeking to minimize ethnocentrism and moving toward pluralism and ethnorelativism.
error of central tendency
balanced scorecard (BSC)
Worker Adjustment and Restraining Notification (WARN)
managing workforce diversity
35. Method of performance measurement based on managers' records of specific examples of the employee acting in ways that are either effective or ineffective.
pluralism
Uniform Guidelines on Employee Selection Procedures
taskforce team
critical incident method
36. 1931. Required federal contracts for construction to specify minimum wage for workers.
job specifications
Davis-Bacon Act
job enlargement
compressed workweek
37. A pension plan in which only the employer funds pensions.
voluntary reduction
negative reinforcement
noncontributory pension plan
Society for Human Resource Management
38. 1947. Pro-business act created to counter the pro-labor Wagner Act by banning unfair practices of labor unions. Created the Federal Mediation and Conciliation Service (FMCS) to help resolve grievances.
essay
burnout
Davis-Bacon Act
Taft-Hartley Act (Labor Management Relations Act)
39. Rewards according to a random number of behaviors. Results in very high performance.
variable-ratio reinforcement
positive discipline
taskforce team
accountability
40. 1974. Main federal legislation responsible for controlling employee benefit and retirement plans.
job enrichment
position analysis questionnaire (PAQ)
Americans with Disabilities Act (ADA)
Employee Retirement Income Security Act (ERISA)
41. Quantitative job evaluation that determines the value based on the points assigned to it; uses the point manual.
factor comparison system
fast tracking
point system
job rotation
42. The matching of people with future vacancies.
behaviorally anchored rating scale (BARS)
human resource planning
alternative resolution procedure (ARD)
diversity awareness training
43. 194-point questionnaire with five-point scale to determine the degree in which tasks are performed.
flextime
job enlargement
motivators
position analysis questionnaire (PAQ)
44. An appraisal temporal error when the employee is compared to someone previously rated and not independently.
stretch goal
generalized sexual harassment
contrast error
Preferred Provider Organization (PPO)
45. The survey of the wages paid to employees with similar skill sets in a labor market. The Bureau of Labor Statistics publishes a reliable one.
repatriation
wage and salary survey
involuntary reduction
team appraisal
46. An interview based on a set group of questions so to be compared answers across all candidates. Questions are asked based on job knowledge - job simulation - situational - and work willingness.
Uniformed Services Employment and Reemployment Act
structured interview
selection
cross-functional team
47. Basic individual beliefs about right and wrong.
leadership
hygiene factors
fixed-interval reinforcement
values
48. Traditional approach to appraisal - a review by management one level higher.
consumer price index (CPI)
job analysis
ethnocentrism
manager/supervisor appraisal
49. Understanding the duties of the job.
behavior checklist
360-degree appraisal
job analysis
noncontributory pension plan
50. Various software programs that write job description and specifications based on job analysis.
value-added compensation
motivators
productivity
computerized job analysis