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DSST Human Resource Management
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Subjects
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dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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study here
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The first level of moral development - in which people make decisions based on selfish reasons; concerned only with external rewards or punishments. A characteristic of managers with authoritarian and coercive styles.
learning organization
vesting
contributory pension plan
preconventional moral development
2. An appraisal temporal error in which the appraiser inflates the evaluation because of a mutual connection.
restricted policy
positive discipline
team appraisal
similar to me error
3. Rewards after a specific number of desired behaviors. Results in high or stable performance.
Age Discrimination in Employment Act
fixed-ratio reinforcement
temporal errors
wage curve
4. Helps manager translate measurement framework from strategic to operational goals.
manager/supervisor appraisal
postconventional moral development
customer appraisal
balanced scorecard (BSC)
5. 1964 - amended in 1972 - 1991 - and 1994. Broadest and most significant law affecting employment opportunity rights.
Civil Rights Act
recruiting
Uniform Guidelines on Employee Selection Procedures
behavior checklist
6. Official discrimination complaint to Equal Employment Opportunity Commission (EEOC) - filled by employee.
coercive leadership
Health Maintenance Organization (HMO)
leadership
charge form
7. Involves determining the type and number of individuals needed to get the job done.
job analysis
unencouraged resignation
job classification system
job rotation
8. Collapses traditional salary grades into a few wide bands and helps eliminate obsession with grades and gives management an enhanced ability to reward on performance.
recency error
internal locus
criminal sexual harassment
broadbanding
9. A group of 6-12 that meet regularly to discuss organizational issues.
temporal errors
preconventional moral development
quality circle
leadership
10. An appraisal error involving groups of ratings given to employees.
strategic planning
Uniform Guidelines on Employee Selection Procedures
distributional errors
job enlargement
11. Can directly align employees with the organizational goals - with evaluation based on profits - sales - etc.
productivity
variable-ratio reinforcement
retirement
leadership
12. Team formed to solve a major organizational issue.
value-added compensation
taskforce team
piecework pay
job analysis
13. Understanding the duties of the job.
Clayton Act
job analysis
recruiting
360-degree appraisal
14. A problem in appraisal in which an employee is given the same grade on all dimensions based on a few attributes.
utilitarian ethical decision
halo effect
whistleblowing
esteem needs
15. A resignation in which an employee chooses to resign without provocation from the employer.
unencouraged resignation
alternative resolution procedure (ARD)
legitimate leadership
job enlargement
16. Groups of jobs within a class that are paid the same. Used by the federal government.
leadership
conventional moral development
essay
pay grades
17. An appraisal temporal error when the evaluation is based upon the employee's most recent behavior.
mixed-standard rating scale
transactional leader
noncontributory pension plan
recency error
18. A time when the individual stops advancing before reaching the next highest level. It is not necessarily a failed effort because not everyone is promoted to the top position and many common career paths are not designed to lead to the top.
career plateauing
job specifications
motivators
solicitation sexual harassment
19. RIF that is composed of lay-offs - either across the board or through company reorganization that result in fewer available positions.
whistleblowing
Civil Rights Act
job analysis
involuntary reduction
20. Rewards according to a specific time interval. Results in average and irregular performance.
behavioral performance appraisal method
ego strength
fixed-interval reinforcement
punishment
21. Organization of healthcare professionals that provide services on a prepaid basis; seen as lower quality to the employee.
internal selection
democratic leadership type
Health Maintenance Organization (HMO)
position analysis questionnaire (PAQ)
22. A group with mix of specialists that are assigned rather than voluntary membership.
productivity
balanced scorecard (BSC)
laissez-faire leadership type
cross-functional team
23. The on-the-job method of development for new employees. May be formal or informal.
orientation
referent power
external locus
expert power
24. Second level of Maslow's hierarchy. Includes security of body - employment - resources - morality - family - health - and posterity.
balance sheet approach
Employee Retirement Income Security Act (ERISA)
safety needs
workforce diversity
25. Traditional approach to appraisal - a review by management one level higher.
manager/supervisor appraisal
career plateauing
balance sheet approach
team appraisal
26. 1959. Specially tailored to make labor officials responsible for the union's financial affairs - to prevent bully-boy tactics - ensure democratic voting practices within unions - outlaw secondary boycotts - and restrict picketing. Also called Labor-M
quality circle
Landrum-Griffin Act
conventional moral development
job analysis
27. When twelve months have been worked at an employer with health insurance - a worker can transfer to another employer with no regard to preexisting conditions.
wage and salary survey
continuous reinforcement
Health Insurance Portability and Accountability Act (HIPAA)
error of central tendency
28. Leadership based on the control that management has over punishing subordinates.
behaviorally anchored rating scale (BARS)
Pregnancy Discrimination Act
coercive leadership
preconventional moral development
29. Accommodation of several cultures.
equal employment opportunity (EEO) laws
pluralism
reward leadership
internal selection
30. A pay attached to acquiring new knowledge or skills.
Consolidated Omnibus Budget Reconciliation Act (COBRA)
Health Insurance Portability and Accountability Act (HIPAA)
Civil Rights Act
skill-based pay
31. Test used by courts to assess merits of prima facie case of disparate treatment when lacking evidence - requires plaintiff to show he: 1. belongs to protected group -2. has applied and is qualified - 3. was rejected despite qualifications - and 4. th
McDonnell Douglas Test
active listening
piecework pay
Executive Order 11246
32. Statement authorizing union to act as their representative.
authorization card
fair representation
Landrum-Griffin Act
orientation
33. When some of the desired behavior is reinforced. Can be classified into four groups: fixed-interval - fixed-ratio - variable-interval - and variable-ratio.
career plateauing
Wagner Act (National Labor Relations Act)
pay equity
partial reinforcement
34. Payment rates above the pay range.
360-degree appraisal
red circle rates
ego strength
retirement
35. A decision based on total impartiality.
justice ethical decision
fast tracking
esteem needs
transformational leader
36. Act that provides individuals and dependents who may lose medical coverage with opportunity to pay to continue coverage.
Consolidated Omnibus Budget Reconciliation Act (COBRA)
process improvement team
leadership
critical incident
37. A pension plan in which the main source of retirement funds today - some employers will match contributions to a certain percentage.
compressed workweek
red circle rates
401(k) savings plan
EEO-1 Report
38. Pay is the same each pay period regardless of hours worked.
charismatic leader
arbitrator
salary pay
cash balance pension plan
39. The oldest and simplest job evaluation that is based on grouping the jobs based on their relative worth to one another; can only be used on a small number of jobs.
justice ethical decision
hot-stove approach
job ranking system
job simplification
40. Measure the extent which someone has characteristics. Relatively inexpensive - but high potential for errors - and not useful in allocating rewards or promotions.
behavior observation scales (BOS)
conventional moral development
trait performance appraisal method
360-degree appraisal
41. 1963. Amendment to the Fair Labor Standards Act. No discrimination of pay - benefits - or pension based on gender.
Equal Pay Act
moral rights ethical decision
compressed workweek
Executive Order 11246
42. Right for an employer to terminate an employee for no reason and for the employee to resign for the same.
employment-at-will
separations
manager/supervisor appraisal
learning organization
43. The different conditions upon which someone leaves a company; may be voluntary or involuntary.
separations
McDonnell Douglas Test
democratic leadership type
ethnocentrism
44. Defining the characteristics that the organization feels would be a good fit for the vacancies. To recruit - an organization must conduct job analysis - provide a job description - and give job specification.
contrast effect
recruiting
401(k) savings plan
management by objectives (MBO)
45. A pension plan in which both employer and employee fund pensions.
contributory pension plan
repatriation
accountability
Equal Pay Act
46. A leader who works to fulfill subordinates' needs and goals as well as to achieve the organization's larger mission; the needs of others are placed above the leader's own needs.
constructive discharge
wage curve
host country nationals
servant leader
47. Harassment based on employment decisions; an economic or position consequence for noncompliance.
quid pro quo harassment
preconventional moral development
Older Workers Benefit Protection Act (OWBPA)
restricted policy
48. Consists of vertical scales for each dimension of employee's performance.
employment-at-will
legitimate leadership
Long-term disability (LTD) insurance
behaviorally anchored rating scale (BARS)
49. Highest level of sexual harassment and would result in a punishable act under the law.
pay for performance standard
criminal sexual harassment
job analysis
motivators
50. A report companies with 100 or more employees must fill out annually to determine workforce composition.
EEO-1 Report
peer appraisal
recency error
eustress
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