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DSST Human Resource Management
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Subjects
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dsst
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business-skills
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A report companies with 100 or more employees must fill out annually to determine workforce composition.
individualistic ethical decision
distributional errors
EEO-1 Report
absenteeism
2. Federal agencies and government contractors must comply with anti discrimination practices. Created the Office of Federal Contract Compliance Programs (OFCCP) to enforce this.
Executive Order 11246
job analysis
balance sheet approach
Older Workers Benefit Protection Act (OWBPA)
3. Performance appraisal by an employee of their superior. Usually evaluates on leadership - oral communication - delegation of authority - coordination of team efforts - and interest in subordinates.
subordinate appraisal
referent power
halo effect
Long-term disability (LTD) insurance
4. The first level of moral development - in which people make decisions based on selfish reasons; concerned only with external rewards or punishments. A characteristic of managers with authoritarian and coercive styles.
protected classes
involuntary reduction
diversity awareness training
preconventional moral development
5. The act of returning to the country of origin after an international assignement.
culture shock
union steward
Railway Labor Act
repatriation
6. Sexual harassment that is nonthreatening - but causes co-worker discomfort.
development assignments
flextime
balanced scorecard (BSC)
inappropriate sexual harassment
7. Highly trained workers that are a group that perform interdependent tasks.
Immigration Reform and Control Act
self-directed team
stress interview
cash compensation
8. An integrated knowledge within an organization that sets it out from the competition.
stress interview
problem solving appraisal interview
core competencies
accountability
9. The number of days in the work week is shortened and the hours per day are longer.
variable-interval reinforcement
compressed workweek
coercive leadership
succession planning
10. Identifies the actions that should or should not be seen on the job - used mainly for developmental feedback..
resignation
negative reinforcement
behavioral performance appraisal method
quality circle
11. Belief that one culture is superior to another.
quality circle
values
external locus
ethnocentrism
12. Evaluating self - considering one's own strengths and weaknesses. Best used for developmental purposes.
contrast error
safety needs
culture shock
self-appraisal
13. A decision based on total impartiality.
workforce diversity
justice ethical decision
Davis-Bacon Act
recency error
14. Strength of person's convictions. The higher it is - the more likely one will follow what they believe is ethical in lieu of following unethical impulses.
behavior checklist
training
flextime
ego strength
15. 1959. Specially tailored to make labor officials responsible for the union's financial affairs - to prevent bully-boy tactics - ensure democratic voting practices within unions - outlaw secondary boycotts - and restrict picketing. Also called Labor-M
Landrum-Griffin Act
continuous reinforcement
labor agreement
non-cash compensation
16. How an employee perceives his compensation relative to others within the organization.
development
conventional moral development
pay equity
Americans with Disabilities Act (ADA)
17. Insurance that pays for nursing homes and medical-related costs to old age and illness.
Long-term disability (LTD) insurance
cross-functional team
pay for performance standard
management by objectives (MBO)
18. 1974. Main federal legislation responsible for controlling employee benefit and retirement plans.
strategic diversity management
Walsh-Healy Act
Society for Human Resource Management
Employee Retirement Income Security Act (ERISA)
19. Method of performance measurement based on managers' records of specific examples of the employee acting in ways that are either effective or ineffective.
customer appraisal
defined contribution plan
critical incident method
strategic planning
20. Hiring through searching and evaluating internal job postings and existing employee files.
forced-choice
Family and Medical Leave Act (FMLA)
internal selection
trancenders
21. Traditional approach to appraisal - a review by management one level higher.
distributional errors
halo effect
justice ethical decision
manager/supervisor appraisal
22. Job evaluation based on classification of jobs in groups of predetermined wage grades. This is what the federal government uses.
forced-choice
Equal Pay Act
piecework pay
job classification system
23. An interview that places the applicant in a simulated high stress setting to interview the candidate.
job simplification
internal locus
stress interview
hostile environment
24. A step beyond tell and sell; stimulation of growth of the employee by discussing problems - needs - innovations - satisfactions - and dissatisfactions since last appraisal.
similar to me error
Supplemental unemployment benefits (SUBS)
problem solving appraisal interview
Equal Employment Opportunity Act
25. Pay based on skills and increased job knowledge. Also called skilled based or knowledge based pay.
quid pro quo harassment
competence based pay
consumer price index (CPI)
Age Discrimination in Employment Act
26. A decision based on the principle that the behavior that causes the greatest good for the most is ethical.
telecommuting
continuous reinforcement
silver handshake
utilitarian ethical decision
27. A decision that considers humanity's fundamental rights.
contrast error
moral rights ethical decision
hot-stove approach
Executive Order 11246
28. Rewards according to a specific time interval. Results in average and irregular performance.
fixed-interval reinforcement
Wagner Act (National Labor Relations Act)
voluntary protection program (VPP)
cash balance pension plan
29. An interview based on a set group of questions so to be compared answers across all candidates. Questions are asked based on job knowledge - job simulation - situational - and work willingness.
Health Maintenance Organization (HMO)
consumer price index (CPI)
Long-term disability (LTD) insurance
structured interview
30. Understanding the duties of the job.
job analysis
problem solving appraisal interview
taskforce team
discipline
31. The matching of people with future vacancies.
360-degree appraisal
orientation
human resource planning
employee involvement (EI) groups
32. Third level of Maslow's hierarchy. Includes friendship - family - and interaction.
social needs
quality circle
halo effect
Worker Adjustment and Restraining Notification (WARN)
33. Different types of employee complaint resolution procedures.
transformational leader
alternative resolution procedure (ARD)
ethnocentrism
charismatic leader
34. An attempt by the employer to alter the behavior of the employee by persuasion and motivational incentives.
hostile environment
Immigration Reform and Control Act
critical incident method
tell and sell appraisal interview
35. Teaching long-term skills.
cafeteria plans
Landrum-Griffin Act
development
error of central tendency
36. 1994. Jobs are protected for those that go on short military service.
preconventional moral development
distress
Uniformed Services Employment and Reemployment Act
similar to me error
37. 1967. No discrimination based on ages of people over 40. No pressure for older to retire; no terminating only older employees when downsizing;
job rotation
Equal Pay Act
Age Discrimination in Employment Act
inappropriate sexual harassment
38. The ability to influence people to achieve goals for the organization.
critical incident method
locus control
internal selection
leadership
39. Second level of Maslow's hierarchy. Includes security of body - employment - resources - morality - family - health - and posterity.
social needs
values
virtual team
safety needs
40. A flexible benefit plan for the employee - letting them choose the benefits best suited to their personal needs and situation.
cafeteria plans
Material Safety Data Sheets (MSDS)
point system
noncontributory pension plan
41. Characterized by dictatorship that dismisses input from team members; decides the term of tasks and who will perform the work to be done.
defined benefit plan
authoritarian leadership type
McDonnell Douglas Test
behaviorally anchored rating scale (BARS)
42. Systems that provide data for Human Resource control and decision making.
essay
piecework pay
human resource information system
achievement test
43. Harassment based on employment decisions; an economic or position consequence for noncompliance.
cross-functional team
Equal Employment Opportunity Act
Norris-La Guardia Act
quid pro quo harassment
44. A decision based on existing norms.
non-cash compensation
team appraisal
social contract ethical decision
skill-based pay
45. An appraisal temporal error when the evaluation is based upon the employee's most recent behavior.
recency error
reductions-in-force (RIF)
moral rights ethical decision
variable-interval reinforcement
46. The third level of moral development in which people make decisions based on internalized principles - beliefs - and values. A characteristic of managers that encourage to think for themselves and engage in moral reasoning.
postconventional moral development
development assignments
pay for performance standard
individualistic ethical decision
47. Fourth level of Maslow's hierarchy. Includes self-esteem - confidence - achievement - respect of and by others.
Taft-Hartley Act (Labor Management Relations Act)
individualistic ethical decision
consumer price index (CPI)
esteem needs
48. Only suitable defense against discrimination; postulates that age - religion - sex - or nationality is an actual qualification for the job. It does NOT cover race or color.
Bona Fide Occupational Qualification (BFOQ)
factor comparison system
safety needs
continuous reinforcement
49. Groups of employees who meet to resolve problems and improve the organization.
employee involvement (EI) groups
consumer price index (CPI)
recency error
OSHA form 300
50. Threat of power in order to convince someone to engage in sexual activity.
trait performance appraisal method
fixed-ratio reinforcement
coercive sexual harassment
stress interview
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