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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. 1932. Labor legislation that outlawed 'yellow dog' contracts and forbade federal courts from issuing injunctions to restrain strikes - boycotts - and peaceful picketing.
charismatic leader
ethnorelativism
Norris-La Guardia Act
equal employment opportunity (EEO) laws
2. A neutral third party that will make the binding decision between both parties.
distress
error of leniency or strictness
arbitrator
recency error
3. The second level of moral development in which people make decisions that conform to societal expectations. A characteristic of managers who encourage work collaboration.
quality circle
conventional moral development
culture shock
distress
4. An early retirement incentive in a form of a cash bonus or increased pension.
development assignments
red circle rates
trait performance appraisal method
silver handshake
5. An integrated knowledge within an organization that sets it out from the competition.
balance sheet approach
core competencies
generalized sexual harassment
justice ethical decision
6. Long-term(5 years +) planning reserved for the highest levels of management.
strategic planning
authoritarian leadership type
transactional leader
eustress
7. A group of 6-12 that meet regularly to discuss organizational issues.
quid pro quo harassment
affirmative action
values
quality circle
8. An organization that has generated a list of recommendation for executing an effective diversity initiative.
productivity
Uniform Guidelines on Employee Selection Procedures
behavior observation scales (BOS)
Society for Human Resource Management
9. Removal of something unpleasant for desire behavior.
learning organization
fast tracking
negative reinforcement
encouraged resignation
10. 1993. Applies to employers with fifty or more employees. Paternal and maternal leave covered under this act.
computerized job analysis
Family and Medical Leave Act (FMLA)
productivity
esteem needs
11. Payment rates above the pay range.
restricted policy
red circle rates
learning organization
external locus
12. Fourth level of Maslow's hierarchy. Includes self-esteem - confidence - achievement - respect of and by others.
esteem needs
human resource information system
burnout
cross-functional team
13. Groups of jobs within a class that are paid the same. Used by the federal government.
job enrichment
core competencies
pay grades
development assignments
14. Pay according to the number of units produced.
unstructured interview
piecework pay
variable-interval reinforcement
hostile environment
15. Law that affects employers with one hundred or more employees and requires the employer to give advance notice of at least sixty days when a plant closing or mass layoff is planned.
postconventional moral development
Equal Employment Opportunity Act
Americans with Disabilities Act (ADA)
Worker Adjustment and Restraining Notification (WARN)
16. Rating based on comparison than a standard.
mixed-standard rating scale
adverse impact
Hay profile method
variable-interval reinforcement
17. Employees that are not from the home or host country.
ethnocentrism
flextime
expert power
third-country nationals
18. Organization of healthcare professionals that provide services on a prepaid basis; seen as lower quality to the employee.
recency error
charge form
piecework pay
Health Maintenance Organization (HMO)
19. A communication of strong and weak points of the employee's performance - and then in which the employee responds with his feelings about the appraisal.
position analysis questionnaire (PAQ)
trancenders
management by objectives (MBO)
tell and listen appraisal interview
20. 1926. Required employers to collectively bargain with unions. In 1936 - amended to include airlines.
Bona Fide Occupational Qualification (BFOQ)
Railway Labor Act
Family and Medical Leave Act (FMLA)
punishment
21. An interview that places the applicant in a simulated high stress setting to interview the candidate.
hourly pay
stress interview
labor agreement
trait performance appraisal method
22. The knowledge - skills - and abilities required for the job.
laissez-faire leadership type
vesting
job specifications
Preferred Provider Organization (PPO)
23. Cost of living that measures the average prices of products and services over time.
Health Insurance Portability and Accountability Act (HIPAA)
Wagner Act (National Labor Relations Act)
virtual team
consumer price index (CPI)
24. A behavioral method that notes an unusual event that identifies superior or inferior performance by the employee.
hostile environment
solicitation sexual harassment
critical incident
unencouraged resignation
25. Insurance that pays for nursing homes and medical-related costs to old age and illness.
Family and Medical Leave Act (FMLA)
skill-based pay
managing workforce diversity
Long-term disability (LTD) insurance
26. A trait method that requires the rater to describe the employee's performance in a statement.; fairly subjective and reliant on the manager's ability to write effective statements.
critical incident method
essay
active listening
Landrum-Griffin Act
27. Unpaid union official that represents the employees when dealing with management.
Supplemental unemployment benefits (SUBS)
fair representation
union steward
virtual team
28. A step beyond tell and sell; stimulation of growth of the employee by discussing problems - needs - innovations - satisfactions - and dissatisfactions since last appraisal.
horizontal career path
problem solving appraisal interview
self-directed team
structured interview
29. 1978. No discrimination based on pregnancy - childbirth - and related conditions.
Pregnancy Discrimination Act
defined benefit plan
value-added compensation
results performance appraisal method
30. Group of healthcare providers that guarantee lower healthcare costs to the employer; seen as a higher quality to the employee.
authorization card
fair representation
hourly pay
Preferred Provider Organization (PPO)
31. The act of returning to the country of origin after an international assignement.
repatriation
vesting
factor comparison system
four-fifths rule
32. Highest level of Maslow's hierarchy. Includes morality - creativity - spontaneity - problem solving - lack of prejudice - and acceptance of facts.
postconventional moral development
self-actualization
piecework pay
silver handshake
33. Belief that things happen due to luck or chance.
external locus
pay grades
active listening
self-actualization
34. 1914. No forbidding the existence of a union.
moral rights ethical decision
laissez-faire leadership type
Bona Fide Occupational Qualification (BFOQ)
Clayton Act
35. A problem in evaluation due to being compared to someone previously evaluated.
Society for Human Resource Management
self-directed team
contrast effect
job sharing
36. The combination of various appraisal systems to give the manager and employee the best view into the performance.
360-degree appraisal
four-fifths rule
job evaluation
quality circle
37. The rater checks statements on a list that he believes are characteristic of the employee.
peer appraisal
recency error
behavior checklist
repatriation
38. The working conditions - pay - company policies - and interpersonal relationships; they help eliminate job satisfaction - but do not motivate the employee according to the two-factor theory.
Worker Adjustment and Restraining Notification (WARN)
Age Discrimination in Employment Act
hygiene factors
Equal Employment Opportunity Act
39. Performance appraisal by an employee of their superior. Usually evaluates on leadership - oral communication - delegation of authority - coordination of team efforts - and interest in subordinates.
distress
tell and sell appraisal interview
self-appraisal
subordinate appraisal
40. Pay based on skills and increased job knowledge. Also called skilled based or knowledge based pay.
managing workforce diversity
Immigration Reform and Control Act
contributory pension plan
competence based pay
41. An organization that is participatory in problem solving - improving - and increasing capabilities.
learning organization
authoritarian leadership type
arbitrator
error of central tendency
42. Advancing to the next level in the minimum time required in the current position.
taskforce team
fast tracking
protected classes
telecommuting
43. Different types of employee complaint resolution procedures.
solicitation sexual harassment
stretch goal
alternative resolution procedure (ARD)
hygiene factors
44. Reward given for desired behavior.
Employee Retirement Income Security Act (ERISA)
error of leniency or strictness
positive reinforcement
core competencies
45. Employment at home while communicating with the workplace by phone or fax or modem
leadership
telecommuting
peer appraisal
generalized sexual harassment
46. The matching of people with future vacancies.
EEO-1 Report
third-country nationals
human resource planning
union steward
47. Idea that all cultures are inherently equal.
hourly pay
hostile environment
ethnorelativism
tell and sell appraisal interview
48. Leadership based on the control that management has over rewarding subordinates.
reward leadership
fair representation
error of central tendency
third-country nationals
49. Second level of Maslow's hierarchy. Includes security of body - employment - resources - morality - family - health - and posterity.
safety needs
inappropriate sexual harassment
virtual team
process improvement team
50. Highly trained workers that are a group that perform interdependent tasks.
self-directed team
essay
stress interview
arbitrator