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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Includes other employee benefits - such as health insurance - pension contributions - tuition reimbursement - and legal assistance programs.
competence based pay
non-cash compensation
arbitrator
accountability
2. A communication of strong and weak points of the employee's performance - and then in which the employee responds with his feelings about the appraisal.
vertical career path
silver handshake
tell and listen appraisal interview
coercive leadership
3. A resignation suggested by the employer to the employee.
encouraged resignation
charismatic leader
coercive sexual harassment
Health Insurance Portability and Accountability Act (HIPAA)
4. Pay according to the number of units produced.
piecework pay
trait performance appraisal method
human resource planning
business ethics
5. 1974. Main federal legislation responsible for controlling employee benefit and retirement plans.
transactional leader
succession planning
managing workforce diversity
Employee Retirement Income Security Act (ERISA)
6. 1947. Pro-business act created to counter the pro-labor Wagner Act by banning unfair practices of labor unions. Created the Federal Mediation and Conciliation Service (FMCS) to help resolve grievances.
resignation
Taft-Hartley Act (Labor Management Relations Act)
voluntary reduction
involuntary reduction
7. Pay based on skills and increased job knowledge. Also called skilled based or knowledge based pay.
competence based pay
third-country nationals
esteem needs
Fair Labor Standards Act (FLSA)
8. 1963. Amendment to the Fair Labor Standards Act. No discrimination of pay - benefits - or pension based on gender.
leadership
Equal Pay Act
learning organization
fair representation
9. When some of the desired behavior is reinforced. Can be classified into four groups: fixed-interval - fixed-ratio - variable-interval - and variable-ratio.
partial reinforcement
democratic leadership type
Health Insurance Portability and Accountability Act (HIPAA)
arbitrator
10. Compensation tied to a reward for effort and performance.
pay for performance standard
strategic diversity management
Landrum-Griffin Act
Equal Employment Opportunity Act
11. Encourages teamwork and knowledge transfer among employees.
point system
development assignments
Davis-Bacon Act
unstructured interview
12. 1990. Employers cannot discriminate against people with physical or mental capabilities - and must make reasonable accommodations for people with disabilities or religious preferences.
Americans with Disabilities Act (ADA)
servant leader
voluntary reduction
career plateauing
13. The process of screening - interviewing - and hiring individuals.
protected classes
characteristics model
Society for Human Resource Management
selection
14. A resignation in which an employee chooses to resign without provocation from the employer.
consumer price index (CPI)
coercive sexual harassment
unencouraged resignation
criminal sexual harassment
15. Compensation system that equals American money to foreign money on terms of purchasing power.
balance sheet approach
McDonnell Douglas Test
utilitarian ethical decision
error of leniency or strictness
16. Accommodation of several cultures.
defined benefit plan
balance sheet approach
pluralism
salary pay
17. An interview that places the applicant in a simulated high stress setting to interview the candidate.
stress interview
orientation
internal selection
red circle rates
18. Characterized by dictatorship that dismisses input from team members; decides the term of tasks and who will perform the work to be done.
problem solving appraisal interview
authoritarian leadership type
Equal Pay Act
wage curve
19. An appraisal error based on biases of how the information is selected - evaluated - or organized.
fixed-interval reinforcement
encouraged resignation
charismatic leader
temporal errors
20. Laws that prevent discrimination in the workplace.
equal employment opportunity (EEO) laws
separations
leadership
contrast effect
21. Helps manager translate measurement framework from strategic to operational goals.
contrast effect
behavior checklist
balanced scorecard (BSC)
locus control
22. Threat of power in order to convince someone to engage in sexual activity.
coercive sexual harassment
transformational leader
trancenders
process improvement team
23. A pension plan in which the main source of retirement funds today - some employers will match contributions to a certain percentage.
social contract ethical decision
expert power
401(k) savings plan
tell and listen appraisal interview
24. Seeking to minimize ethnocentrism and moving toward pluralism and ethnorelativism.
arbitrator
similar to me error
managing workforce diversity
recruiting
25. Highest level of sexual harassment and would result in a punishable act under the law.
Occupational Safety and Health Act (OSHA)
tell and sell appraisal interview
criminal sexual harassment
job specifications
26. A group with mix of specialists that are assigned rather than voluntary membership.
cross-functional team
continuous reinforcement
self-actualization
transactional leader
27. Training designed to make people recognize and address their own prejudices.
business ethics
taskforce team
diversity awareness training
job simplification
28. A program that encourages employers to go beyond the minimum requirements outlined by OSHA. It includes three: 1. Star 2. Merit 3. Demonstration
achievement test
voluntary protection program (VPP)
Bona Fide Occupational Qualification (BFOQ)
positive reinforcement
29. Only suitable defense against discrimination; postulates that age - religion - sex - or nationality is an actual qualification for the job. It does NOT cover race or color.
four-fifths rule
manager/supervisor appraisal
physiological needs
Bona Fide Occupational Qualification (BFOQ)
30. Harmful stress that accompanies a feeling of insecurity.
Clayton Act
distress
flextime
social contract ethical decision
31. Discipline based on corrective measures of increasing degree. Most commonly used. 1. Oral Warning 2. Written Warning 3. Suspension without Pay 4. Discharge
trait performance appraisal method
progressive discipline
equal employment opportunity (EEO) laws
Davis-Bacon Act
32. A process to make the job more complex to improve the level of boredom of an oversimplified job.
extinction
job enlargement
non-cash compensation
training
33. Performance appraisal that recognizes team accomplishement instead of individual performance - used by companies with a strong total quality management (TQM) emphasis.
pay grades
defined contribution plan
internal selection
team appraisal
34. Pay is the same each pay period regardless of hours worked.
Preferred Provider Organization (PPO)
salary pay
cafeteria plans
Walsh-Healy Act
35. A decision based on total impartiality.
job rotation
postconventional moral development
tell and listen appraisal interview
justice ethical decision
36. A problem in evaluation due to being compared to someone previously evaluated.
four-fifths rule
contrast effect
temporal errors
business ethics
37. An interview based on a set group of questions so to be compared answers across all candidates. Questions are asked based on job knowledge - job simulation - situational - and work willingness.
customer appraisal
structured interview
self-appraisal
culture shock
38. An organization that is participatory in problem solving - improving - and increasing capabilities.
problem solving appraisal interview
learning organization
constructive discharge
productivity
39. A pension plan in which both employer and employee fund pensions.
salary pay
contributory pension plan
solicitation sexual harassment
telecommuting
40. Quantitative job evaluation that determines the value based on the points assigned to it; uses the point manual.
job enlargement
Railway Labor Act
Health Insurance Portability and Accountability Act (HIPAA)
point system
41. Breeds mistrust in the workplace; fairly excepted practice in private industry.
Employee assistance programs (EAP)
pay secrecy
cash compensation
subordinate appraisal
42. Belief that things happen due to luck or chance.
strategic diversity management
compressed workweek
external locus
arbitrator
43. A pay attached to acquiring new knowledge or skills.
affirmative action
utilitarian ethical decision
servant leader
skill-based pay
44. Rewards according to a specific time interval. Results in average and irregular performance.
absenteeism
strategic planning
fixed-interval reinforcement
Long-term disability (LTD) insurance
45. Improvement of job efficiency by simplifying it.
ethnorelativism
Bona Fide Occupational Qualification (BFOQ)
job simplification
voluntary reduction
46. A career path that is hiearchical in nature and consists of interdependent sequential jobs.
broadbanding
utilitarian ethical decision
vertical career path
employment-at-will
47. Evaluating self - considering one's own strengths and weaknesses. Best used for developmental purposes.
labor agreement
fixed-interval reinforcement
McDonnell Douglas Test
self-appraisal
48. Federal agencies and government contractors must comply with anti discrimination practices. Created the Office of Federal Contract Compliance Programs (OFCCP) to enforce this.
Executive Order 11246
informal factors
Health Maintenance Organization (HMO)
voluntary reduction
49. Guarantee of benefits - especially in pension plans.
peer appraisal
broadbanding
transformational leader
vesting
50. The ability to influence people to achieve goals for the organization.
social contract ethical decision
leadership
ego strength
results performance appraisal method