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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Discipline focused on early correcion of employee misconduct. 1. Conference between employee and supervisor. 2. Second conference when solution did not work 3. Decision-making leave (paid leave)
positive discipline
coercive sexual harassment
punishment
defined contribution plan
2. Employees that are not from the home or host country.
transactional leader
individualistic ethical decision
vesting
third-country nationals
3. Identifies the actions that should or should not be seen on the job - used mainly for developmental feedback..
negative reinforcement
behavioral performance appraisal method
informal factors
fast tracking
4. Evaluation based on factor-by-factor of development and comparison. Comparison against key jobs within the organization.
Age Discrimination in Employment Act
self-appraisal
factor comparison system
ethnocentrism
5. Discipline based on corrective measures of increasing degree. Most commonly used. 1. Oral Warning 2. Written Warning 3. Suspension without Pay 4. Discharge
forced-choice
job simplification
progressive discipline
variable-interval reinforcement
6. A leader that clarifies roles - initiates structure - provides rewards - and is considerate of employees; fair - hardworking - and tolerant; emphasizes job-oriented(not personal) needs.
transactional leader
values
Uniform Guidelines on Employee Selection Procedures
Executive Order 11246
7. Test that measure what a person can do right now.
achievement test
job analysis
Clayton Act
learning organization
8. Group assigned with improving quality.
manager/supervisor appraisal
process improvement team
360-degree appraisal
noncontributory pension plan
9. Characterized by an open-line communication between workers and management; values team-input - and facilitates group cooperation without being overly active within the group.
contributory pension plan
democratic leadership type
wage curve
tell and listen appraisal interview
10. Different types of employee complaint resolution procedures.
Walsh-Healy Act
alternative resolution procedure (ARD)
hot-stove approach
pay for performance standard
11. Seeking to minimize ethnocentrism and moving toward pluralism and ethnorelativism.
quality circle
tell and sell appraisal interview
silver handshake
managing workforce diversity
12. An appraisal temporal error when the evaluation is based upon the employee's most recent behavior.
results performance appraisal method
recency error
Long-term disability (LTD) insurance
vesting
13. A decision based on the long-term interests of an individual.
encouraged resignation
individualistic ethical decision
pay grades
Supplemental unemployment benefits (SUBS)
14. When every desired behavior is reinforced; effective when the behavior is new.
Americans with Disabilities Act (ADA)
continuous reinforcement
third-country nationals
physiological needs
15. To discipline by being effective - consistent - and applied to all equally. 1. Documentation of Misconduct 2. Investigative Interview 3. Application of Discipline
hot-stove approach
Uniform Guidelines on Employee Selection Procedures
voluntary protection program (VPP)
Railway Labor Act
16. Pay based on skills and increased job knowledge. Also called skilled based or knowledge based pay.
job specifications
positive reinforcement
diversity awareness training
competence based pay
17. Quantitative approach to job analysis that assumes all parts of the job relate to data - people - and things.
job enrichment
functional job analysis (FJA)
values
democratic leadership type
18. Removal of something unpleasant for desire behavior.
broadbanding
subordinate appraisal
pay for performance standard
negative reinforcement
19. A medical insurance plan that the employer contributes to meet the needs of the individual's medical needs.
Medical savings account (MSA)
esteem needs
fair representation
conventional moral development
20. 1970. A law passed to attempt to reduce workplace injuries and illnesses. It's general area of responsibility are: 1.General Industry 2. Maritime 3. Construction 4. Agriculture
cash balance pension plan
accountability
behaviorally anchored rating scale (BARS)
Occupational Safety and Health Act (OSHA)
21. An interview that places the applicant in a simulated high stress setting to interview the candidate.
Long-term disability (LTD) insurance
labor agreement
stress interview
stretch goal
22. Performance appraisal by an employee of their superior. Usually evaluates on leadership - oral communication - delegation of authority - coordination of team efforts - and interest in subordinates.
horizontal career path
structured interview
behavior observation scales (BOS)
subordinate appraisal
23. Fourth level of Maslow's hierarchy. Includes self-esteem - confidence - achievement - respect of and by others.
strategic diversity management
internal locus
Norris-La Guardia Act
esteem needs
24. 1990. Employers cannot discriminate against people with physical or mental capabilities - and must make reasonable accommodations for people with disabilities or religious preferences.
skill-based pay
cash compensation
Americans with Disabilities Act (ADA)
Employee assistance programs (EAP)
25. Power based on individual expertise.
union steward
Clayton Act
expert power
error of central tendency
26. The rater checks statements on a list that he believes are characteristic of the employee.
eustress
motivators
internal locus
behavior checklist
27. Belief that things happen due to their own responsibility.
Medical savings account (MSA)
internal locus
authoritarian leadership type
virtual team
28. Job evaluation based on classification of jobs in groups of predetermined wage grades. This is what the federal government uses.
job simplification
job ranking system
job classification system
individualistic ethical decision
29. Right for an employer to terminate an employee for no reason and for the employee to resign for the same.
hourly pay
Older Workers Benefit Protection Act (OWBPA)
virtual team
employment-at-will
30. 1. Treatment that punishes 2. Orderly behavior in an organization 3. Training that corrects undesirable behavior and develops self control
team appraisal
laissez-faire leadership type
solicitation sexual harassment
discipline
31. An appraisal error based on biases of how the information is selected - evaluated - or organized.
tell and listen appraisal interview
physiological needs
temporal errors
pay equity
32. Rating based on comparison than a standard.
job enlargement
cafeteria plans
stress interview
mixed-standard rating scale
33. A pension plan in which both employer and employee fund pensions.
EEO-1 Report
results performance appraisal method
pay secrecy
contributory pension plan
34. A pension plan in which the amount is specific.
equal employment opportunity (EEO) laws
defined benefit plan
job simplification
Executive Order 11246
35. Employment at home while communicating with the workplace by phone or fax or modem
Consolidated Omnibus Budget Reconciliation Act (COBRA)
telecommuting
critical incident method
factor comparison system
36. 1967. No discrimination based on ages of people over 40. No pressure for older to retire; no terminating only older employees when downsizing;
strategic planning
Age Discrimination in Employment Act
fixed-interval reinforcement
reward leadership
37. An organization that has generated a list of recommendation for executing an effective diversity initiative.
postconventional moral development
Society for Human Resource Management
Material Safety Data Sheets (MSDS)
internal locus
38. Understanding the duties of the job.
Railway Labor Act
job analysis
cash compensation
pay grades
39. Measures what a person is capable of learning.
diversity awareness training
aptitude tests
contributory pension plan
ego strength
40. Compensation tied to a reward for effort and performance.
pay for performance standard
quid pro quo harassment
Equal Employment Opportunity Act
telecommuting
41. Statement authorizing union to act as their representative.
authorization card
inappropriate sexual harassment
voluntary reduction
legitimate leadership
42. An situation in which an employer makes work life so difficult for the employee that they have no choice but to resign.
customer appraisal
business ethics
constructive discharge
punishment
43. 1938. Provided basic pay structure for workers. Those that have to be paid are non-exempt and must be paid at least the minimum wage. Those who hold executive or managerial positions are exempt.
eustress
Fair Labor Standards Act (FLSA)
fixed-interval reinforcement
vertical career path
44. The ability to influence people to achieve goals for the organization.
positive reinforcement
esteem needs
contrast effect
leadership
45. 1935. Referred to as the Magna Carta of Labor. Guarantees the right to form labor movements.
tell and sell appraisal interview
job sharing
union steward
Wagner Act (National Labor Relations Act)
46. Traditional approach to appraisal - a review by management one level higher.
contrast error
equal employment opportunity (EEO) laws
manager/supervisor appraisal
charge form
47. An interview that may have no format at all or have open ended questions - but makes it difficult to compare candidates.
unstructured interview
Davis-Bacon Act
customer appraisal
results performance appraisal method
48. Host country natives that are employees. Usually is shifted to because it is cheaper - gives a good impression on locals - and no adjustment to culture.
host country nationals
distributional errors
Civil Rights Act
continuous reinforcement
49. The working conditions - pay - company policies - and interpersonal relationships; they help eliminate job satisfaction - but do not motivate the employee according to the two-factor theory.
hygiene factors
vertical career path
Age Discrimination in Employment Act
job ranking system
50. 1932. Labor legislation that outlawed 'yellow dog' contracts and forbade federal courts from issuing injunctions to restrain strikes - boycotts - and peaceful picketing.
development
structured interview
Norris-La Guardia Act
Consolidated Omnibus Budget Reconciliation Act (COBRA)