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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Employees that are not from the home or host country.
recency error
third-country nationals
affirmative action
Health Maintenance Organization (HMO)
2. The third level of moral development in which people make decisions based on internalized principles - beliefs - and values. A characteristic of managers that encourage to think for themselves and engage in moral reasoning.
point system
partial reinforcement
workforce diversity
postconventional moral development
3. 1936. Responsible for prevailing minimum wage in a locality. Regular working hours identified as 8 per day and 40 per week; and time and a half for additional; no employment for convicts and children.
Walsh-Healy Act
virtual team
Davis-Bacon Act
silver handshake
4. Reward given for desired behavior.
pay secrecy
defined benefit plan
positive reinforcement
human resource information system
5. A pension plan in which both employer and employee fund pensions.
constructive discharge
self-actualization
burnout
contributory pension plan
6. Home country nationals that are employees who live and work in a different country than their own.
Older Workers Benefit Protection Act (OWBPA)
pay equity
reward leadership
expatriates
7. Belief that things happen due to their own responsibility.
absenteeism
vertical career path
internal locus
Employee assistance programs (EAP)
8. Evaluation based on factor-by-factor of development and comparison. Comparison against key jobs within the organization.
voluntary reduction
essay
factor comparison system
position analysis questionnaire (PAQ)
9. An situation in which an employer makes work life so difficult for the employee that they have no choice but to resign.
telecommuting
constructive discharge
human resource information system
graphic rating scale
10. A decision based on the long-term interests of an individual.
fair representation
individualistic ethical decision
Material Safety Data Sheets (MSDS)
equal employment opportunity (EEO) laws
11. A step beyond tell and sell; stimulation of growth of the employee by discussing problems - needs - innovations - satisfactions - and dissatisfactions since last appraisal.
Consolidated Omnibus Budget Reconciliation Act (COBRA)
noncontributory pension plan
productivity
problem solving appraisal interview
12. Consists of vertical scales for each dimension of employee's performance.
safety needs
behaviorally anchored rating scale (BARS)
job analysis
repatriation
13. Measures what a person is capable of learning.
active listening
project team
encouraged resignation
aptitude tests
14. Federal agencies and government contractors must comply with anti discrimination practices. Created the Office of Federal Contract Compliance Programs (OFCCP) to enforce this.
hostile environment
halo effect
Executive Order 11246
selection
15. A group of people that rely primarily or exclusively on electronic forms of communication to work together in accomplishing goals.
positive reinforcement
virtual team
democratic leadership type
burnout
16. Includes the social environment of the workplace and informal work groups.
informal factors
punishment
job analysis
stress interview
17. A pay attached to acquiring new knowledge or skills.
charge form
structured interview
Medical savings account (MSA)
skill-based pay
18. Unpaid union official that represents the employees when dealing with management.
balance sheet approach
retirement
union steward
hygiene factors
19. 1931. Required federal contracts for construction to specify minimum wage for workers.
protected classes
hot-stove approach
Davis-Bacon Act
locus control
20. Insurance that pays for nursing homes and medical-related costs to old age and illness.
project team
Long-term disability (LTD) insurance
internal locus
team appraisal
21. Second level of Maslow's hierarchy. Includes security of body - employment - resources - morality - family - health - and posterity.
safety needs
trancenders
self-directed team
authoritarian leadership type
22. Different types of employee complaint resolution procedures.
contrast effect
productivity
separations
alternative resolution procedure (ARD)
23. Diversity as a result of acquisitions and mergers - which is a forced diversification of the workplace.
host country nationals
error of leniency or strictness
internal selection
strategic diversity management
24. The idea that people with authority are subject to reporting to superiors.
informal factors
accountability
negative reinforcement
strategic planning
25. Hiring through searching and evaluating internal job postings and existing employee files.
Uniformed Services Employment and Reemployment Act
critical incident
computerized job analysis
internal selection
26. An employer-created fund for laid off employees to draw from on top of unemployment benefits.
defined benefit plan
Supplemental unemployment benefits (SUBS)
wage curve
charismatic leader
27. Group assigned with improving quality.
Uniform Guidelines on Employee Selection Procedures
process improvement team
behaviorally anchored rating scale (BARS)
social needs
28. Fourth level of Maslow's hierarchy. Includes self-esteem - confidence - achievement - respect of and by others.
human resource information system
expert power
authoritarian leadership type
esteem needs
29. Measure the extent which someone has characteristics. Relatively inexpensive - but high potential for errors - and not useful in allocating rewards or promotions.
informal factors
trait performance appraisal method
postconventional moral development
pay equity
30. RIF that is composed of lay-offs - either across the board or through company reorganization that result in fewer available positions.
preconventional moral development
computerized job analysis
ethnocentrism
involuntary reduction
31. A time when the individual stops advancing before reaching the next highest level. It is not necessarily a failed effort because not everyone is promoted to the top position and many common career paths are not designed to lead to the top.
quid pro quo harassment
career plateauing
authoritarian leadership type
positive discipline
32. A report companies with 100 or more employees must fill out annually to determine workforce composition.
EEO-1 Report
pluralism
Older Workers Benefit Protection Act (OWBPA)
internal locus
33. A problem in appraisal in which an employee is given the same grade on all dimensions based on a few attributes.
recruiting
Equal Employment Opportunity Act
hostile environment
halo effect
34. The number of days in the work week is shortened and the hours per day are longer.
compressed workweek
host country nationals
Civil Rights Act
cross-functional team
35. Selection of the minority is less than 80 percent of the time - used as a rule of thumb in determining adverse impact.
human resource planning
four-fifths rule
critical incident method
behavioral performance appraisal method
36. Documents that contain the main information about hazardous material.
Material Safety Data Sheets (MSDS)
human resource information system
fixed-ratio reinforcement
Medical savings account (MSA)
37. Withdrawal of a reward.
cash compensation
charge form
extinction
behavioral performance appraisal method
38. Method that determines the relative worth of jobs.
distress
encouraged resignation
job evaluation
voluntary reduction
39. A career path that is hiearchical in nature and consists of interdependent sequential jobs.
Norris-La Guardia Act
variable-ratio reinforcement
achievement test
vertical career path
40. A use of motivators to increase satisfaction.
OSHA form 300
authorization card
job enrichment
error of central tendency
41. A method that evaluates based on: 1. Knowledge 2. Accountability 3. Mental Activity (KAMA)
unencouraged resignation
Hay profile method
contrast effect
Taft-Hartley Act (Labor Management Relations Act)
42. Minorities in the workplace.
protected classes
utilitarian ethical decision
hostile environment
behavior observation scales (BOS)
43. A resignation suggested by the employer to the employee.
encouraged resignation
moral rights ethical decision
job simplification
pay for performance standard
44. Listening to understand without judgment.
active listening
Consolidated Omnibus Budget Reconciliation Act (COBRA)
authorization card
Society for Human Resource Management
45. Pay by the hour.
halo effect
business ethics
salary pay
hourly pay
46. Rewards after a specific number of desired behaviors. Results in high or stable performance.
fixed-ratio reinforcement
consumer price index (CPI)
eustress
behavioral performance appraisal method
47. 1938. Provided basic pay structure for workers. Those that have to be paid are non-exempt and must be paid at least the minimum wage. Those who hold executive or managerial positions are exempt.
conventional moral development
broadbanding
esteem needs
Fair Labor Standards Act (FLSA)
48. 1970. A law passed to attempt to reduce workplace injuries and illnesses. It's general area of responsibility are: 1.General Industry 2. Maritime 3. Construction 4. Agriculture
Occupational Safety and Health Act (OSHA)
equal employment opportunity (EEO) laws
Material Safety Data Sheets (MSDS)
inappropriate sexual harassment
49. Systems that provide data for Human Resource control and decision making.
social contract ethical decision
human resource information system
forced-choice
transactional leader
50. The oldest and simplest job evaluation that is based on grouping the jobs based on their relative worth to one another; can only be used on a small number of jobs.
Health Insurance Portability and Accountability Act (HIPAA)
job enlargement
critical incident method
job ranking system