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DSST Human Resource Management
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Subjects
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dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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study here
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. An organization that is participatory in problem solving - improving - and increasing capabilities.
stretch goal
learning organization
trancenders
non-cash compensation
2. The oldest and simplest job evaluation that is based on grouping the jobs based on their relative worth to one another; can only be used on a small number of jobs.
continuous reinforcement
management by objectives (MBO)
essay
job ranking system
3. Flexible working hours that allow workers to choose start and end times.
flextime
vertical career path
contrast effect
individualistic ethical decision
4. Only suitable defense against discrimination; postulates that age - religion - sex - or nationality is an actual qualification for the job. It does NOT cover race or color.
Bona Fide Occupational Qualification (BFOQ)
Older Workers Benefit Protection Act (OWBPA)
pay grades
hourly pay
5. Rating based on having certain characteristics.
job classification system
problem solving appraisal interview
behavior observation scales (BOS)
graphic rating scale
6. Traditional approach to appraisal - a review by management one level higher.
fast tracking
disparate treatment
cash balance pension plan
manager/supervisor appraisal
7. Employees that are not from the home or host country.
characteristics model
results performance appraisal method
fair representation
third-country nationals
8. Leadership based on the control that management has over rewarding subordinates.
partial reinforcement
reward leadership
union steward
factor comparison system
9. When twelve months have been worked at an employer with health insurance - a worker can transfer to another employer with no regard to preexisting conditions.
taskforce team
wage and salary survey
solicitation sexual harassment
Health Insurance Portability and Accountability Act (HIPAA)
10. Organization of healthcare professionals that provide services on a prepaid basis; seen as lower quality to the employee.
charge form
values
Health Maintenance Organization (HMO)
Worker Adjustment and Restraining Notification (WARN)
11. Teaching short-term skills. May be 'on-the-job' or 'off-the-job'.
Health Maintenance Organization (HMO)
accountability
training
development assignments
12. A leader who motivates people to transcend their personal interests for the good of the group; characterized by the ability to bring innovation.
contrast error
subordinate appraisal
transformational leader
criminal sexual harassment
13. The process of screening - interviewing - and hiring individuals.
selection
graphic rating scale
EEO-1 Report
job classification system
14. 1926. Required employers to collectively bargain with unions. In 1936 - amended to include airlines.
Railway Labor Act
Family and Medical Leave Act (FMLA)
critical incident method
job enlargement
15. Harassment based on employment decisions; an economic or position consequence for noncompliance.
critical incident method
justice ethical decision
quid pro quo harassment
wage curve
16. Leadership based on the control that management has over punishing subordinates.
Equal Pay Act
coercive leadership
labor agreement
negative reinforcement
17. Withdrawal of a reward.
extinction
wage curve
Occupational Safety and Health Act (OSHA)
stretch goal
18. A pension plan in which the main source of retirement funds today - some employers will match contributions to a certain percentage.
401(k) savings plan
Norris-La Guardia Act
self-directed team
alternative resolution procedure (ARD)
19. A use of motivators to increase satisfaction.
variable-interval reinforcement
Davis-Bacon Act
job enrichment
Uniform Guidelines on Employee Selection Procedures
20. A form in which accidents that cause death - illness - or injury in the workplace are recorded.
project team
halo effect
OSHA form 300
workforce diversity
21. A pension plan in which the employer contributes percentage of employer pay to an account that earns interest. When the employee leaves - the amount is rolled up into an individual retirement account (IRA).
contrast error
cash balance pension plan
error of central tendency
pay grades
22. Test used by courts to assess merits of prima facie case of disparate treatment when lacking evidence - requires plaintiff to show he: 1. belongs to protected group -2. has applied and is qualified - 3. was rejected despite qualifications - and 4. th
criminal sexual harassment
McDonnell Douglas Test
preconventional moral development
consumer price index (CPI)
23. Strength of person's convictions. The higher it is - the more likely one will follow what they believe is ethical in lieu of following unethical impulses.
variable-ratio reinforcement
Equal Employment Opportunity Act
Fair Labor Standards Act (FLSA)
ego strength
24. Reporting criminal activity to the government.
whistleblowing
behavior observation scales (BOS)
variable-interval reinforcement
noncontributory pension plan
25. Pay according to the number of units produced.
vesting
silver handshake
piecework pay
factor comparison system
26. Right for an employer to terminate an employee for no reason and for the employee to resign for the same.
employment-at-will
generalized sexual harassment
job enlargement
cash balance pension plan
27. Hiring through searching and evaluating internal job postings and existing employee files.
internal selection
inappropriate sexual harassment
behavioral performance appraisal method
negative reinforcement
28. Rewards after a specific number of desired behaviors. Results in high or stable performance.
trancenders
fixed-ratio reinforcement
360-degree appraisal
vertical career path
29. Rewards according to random times. Results in moderately high and stable performance.
Pregnancy Discrimination Act
variable-interval reinforcement
selection
salary pay
30. Groups of employees who meet to resolve problems and improve the organization.
internal selection
third-country nationals
employee involvement (EI) groups
skill-based pay
31. Act that provides individuals and dependents who may lose medical coverage with opportunity to pay to continue coverage.
democratic leadership type
Consolidated Omnibus Budget Reconciliation Act (COBRA)
four-fifths rule
Equal Pay Act
32. The first level of moral development - in which people make decisions based on selfish reasons; concerned only with external rewards or punishments. A characteristic of managers with authoritarian and coercive styles.
ego strength
functional job analysis (FJA)
structured interview
preconventional moral development
33. A method that evaluates based on: 1. Knowledge 2. Accountability 3. Mental Activity (KAMA)
self-directed team
piecework pay
Hay profile method
Equal Pay Act
34. Collapses traditional salary grades into a few wide bands and helps eliminate obsession with grades and gives management an enhanced ability to reward on performance.
broadbanding
tell and listen appraisal interview
alternative resolution procedure (ARD)
equal employment opportunity (EEO) laws
35. Sexual remarks or actions not targeted at a specific individual.
career plateauing
discipline
generalized sexual harassment
burnout
36. A group of 6-12 that meet regularly to discuss organizational issues.
eustress
Wagner Act (National Labor Relations Act)
vesting
quality circle
37. An appraisal temporal error when the employee is compared to someone previously rated and not independently.
coercive sexual harassment
laissez-faire leadership type
behaviorally anchored rating scale (BARS)
contrast error
38. Highest level of sexual harassment and would result in a punishable act under the law.
consumer price index (CPI)
informal factors
criminal sexual harassment
computerized job analysis
39. 1938. Provided basic pay structure for workers. Those that have to be paid are non-exempt and must be paid at least the minimum wage. Those who hold executive or managerial positions are exempt.
transformational leader
leadership
Fair Labor Standards Act (FLSA)
reductions-in-force (RIF)
40. Group assigned with improving quality.
similar to me error
defined contribution plan
process improvement team
cash balance pension plan
41. Diversity as a result of acquisitions and mergers - which is a forced diversification of the workplace.
unstructured interview
development assignments
strategic diversity management
learning organization
42. Long-term(5 years +) planning reserved for the highest levels of management.
burnout
strategic planning
business ethics
distributional errors
43. Teaching long-term skills.
customer appraisal
job description
development
essay
44. Highly trained workers that are a group that perform interdependent tasks.
retirement
self-directed team
Bona Fide Occupational Qualification (BFOQ)
cash balance pension plan
45. A procedural document designed by the federal government to assist in hiring - promotion - transfer - demotion - dismissal - and referrals.
cross-functional team
whistleblowing
vertical career path
Uniform Guidelines on Employee Selection Procedures
46. An situation in which an employer makes work life so difficult for the employee that they have no choice but to resign.
locus control
conventional moral development
360-degree appraisal
constructive discharge
47. Pay based on skills and increased job knowledge. Also called skilled based or knowledge based pay.
disparate treatment
internal locus
competence based pay
career path
48. Statement authorizing union to act as their representative.
recency error
Americans with Disabilities Act (ADA)
authorization card
cross-functional team
49. Discipline focused on early correcion of employee misconduct. 1. Conference between employee and supervisor. 2. Second conference when solution did not work 3. Decision-making leave (paid leave)
union steward
Worker Adjustment and Restraining Notification (WARN)
characteristics model
positive discipline
50. Evidence suggesting selection precludes members from protected classes.
distributional errors
restricted policy
taskforce team
fixed-interval reinforcement
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