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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The ability to influence people to achieve goals for the organization.
whistleblowing
defined contribution plan
values
leadership
2. Removal of something unpleasant for desire behavior.
whistleblowing
job sharing
negative reinforcement
Supplemental unemployment benefits (SUBS)
3. When some of the desired behavior is reinforced. Can be classified into four groups: fixed-interval - fixed-ratio - variable-interval - and variable-ratio.
leadership
partial reinforcement
protected classes
discipline
4. Evidence suggesting selection precludes members from protected classes.
restricted policy
wage and salary survey
unstructured interview
behavior observation scales (BOS)
5. Method that determines the relative worth of jobs.
Age Discrimination in Employment Act
consumer price index (CPI)
job evaluation
pay secrecy
6. Includes the social environment of the workplace and informal work groups.
functional job analysis (FJA)
generalized sexual harassment
informal factors
Uniformed Services Employment and Reemployment Act
7. Union must represent union and nonunion members equally.
authoritarian leadership type
fair representation
forced-choice
Immigration Reform and Control Act
8. Positive stress that makes some strive to accomplish something.
fast tracking
eustress
process improvement team
individualistic ethical decision
9. When twelve months have been worked at an employer with health insurance - a worker can transfer to another employer with no regard to preexisting conditions.
reductions-in-force (RIF)
democratic leadership type
charismatic leader
Health Insurance Portability and Accountability Act (HIPAA)
10. Identifies the actions that should or should not be seen on the job - used mainly for developmental feedback..
criminal sexual harassment
Davis-Bacon Act
external locus
behavioral performance appraisal method
11. An interview based on a set group of questions so to be compared answers across all candidates. Questions are asked based on job knowledge - job simulation - situational - and work willingness.
structured interview
succession planning
disparate treatment
constructive discharge
12. Act that amended age discrimination in employment to include all employee benefits; also provided terminated employees with time to consider group termination or retirement programs and consult an attorney.
succession planning
reward leadership
Older Workers Benefit Protection Act (OWBPA)
cash compensation
13. Leadership based on the control that management has over rewarding subordinates.
critical incident
inappropriate sexual harassment
essay
reward leadership
14. Flexible working hours that allow workers to choose start and end times.
flextime
pluralism
Fair Labor Standards Act (FLSA)
Society for Human Resource Management
15. 1963. Amendment to the Fair Labor Standards Act. No discrimination of pay - benefits - or pension based on gender.
alternative resolution procedure (ARD)
Equal Pay Act
servant leader
equal employment opportunity (EEO) laws
16. Official discrimination complaint to Equal Employment Opportunity Commission (EEOC) - filled by employee.
behavioral performance appraisal method
unencouraged resignation
charge form
cash compensation
17. Defining the characteristics that the organization feels would be a good fit for the vacancies. To recruit - an organization must conduct job analysis - provide a job description - and give job specification.
job ranking system
recruiting
cross-functional team
workforce diversity
18. Giving something unpleasant for an undesired behavior.
esteem needs
voluntary reduction
EEO-1 Report
punishment
19. A pension plan in which the main source of retirement funds today - some employers will match contributions to a certain percentage.
401(k) savings plan
career path
referent power
Uniformed Services Employment and Reemployment Act
20. Highest level of sexual harassment and would result in a punishable act under the law.
transformational leader
non-cash compensation
criminal sexual harassment
burnout
21. A leader who motivates people to transcend their personal interests for the good of the group; characterized by the ability to bring innovation.
project team
job evaluation
transformational leader
discipline
22. Sexual harassment that is nonthreatening - but causes co-worker discomfort.
Supplemental unemployment benefits (SUBS)
trancenders
mixed-standard rating scale
inappropriate sexual harassment
23. Long-term(5 years +) planning reserved for the highest levels of management.
adverse impact
Health Maintenance Organization (HMO)
strategic planning
expert power
24. Understanding the duties of the job.
structured interview
punishment
job analysis
inappropriate sexual harassment
25. Threat of power in order to convince someone to engage in sexual activity.
charismatic leader
coercive sexual harassment
value-added compensation
safety needs
26. 1994. Jobs are protected for those that go on short military service.
Davis-Bacon Act
active listening
Uniformed Services Employment and Reemployment Act
Occupational Safety and Health Act (OSHA)
27. Harassment based on employment decisions; an economic or position consequence for noncompliance.
quid pro quo harassment
voluntary protection program (VPP)
horizontal career path
restricted policy
28. The rater checks statements on a list that he believes are characteristic of the employee.
behavior checklist
team appraisal
manager/supervisor appraisal
pay equity
29. A group of people that rely primarily or exclusively on electronic forms of communication to work together in accomplishing goals.
voluntary protection program (VPP)
Wagner Act (National Labor Relations Act)
virtual team
Taft-Hartley Act (Labor Management Relations Act)
30. Different types of employee complaint resolution procedures.
alternative resolution procedure (ARD)
protected classes
workforce diversity
physiological needs
31. Laws that prevent discrimination in the workplace.
pay secrecy
equal employment opportunity (EEO) laws
locus control
justice ethical decision
32. The number of days in the work week is shortened and the hours per day are longer.
compressed workweek
quid pro quo harassment
non-cash compensation
Long-term disability (LTD) insurance
33. A written description of the basic tasks - duties - minimum required experience - and responsibilities required of an employee holding a particular job.
OSHA form 300
voluntary reduction
job description
essay
34. Measures the frequency of observed behavior.
internal selection
development assignments
behavior observation scales (BOS)
career path
35. 1993. Applies to employers with fifty or more employees. Paternal and maternal leave covered under this act.
workforce diversity
results performance appraisal method
physiological needs
Family and Medical Leave Act (FMLA)
36. Host country natives that are employees. Usually is shifted to because it is cheaper - gives a good impression on locals - and no adjustment to culture.
aptitude tests
balance sheet approach
host country nationals
hourly pay
37. A pay attached to acquiring new knowledge or skills.
tell and sell appraisal interview
laissez-faire leadership type
training
skill-based pay
38. A concept Richard Hackman and Greg Oldham formulated after researching job design - focusing on three main parts: core job dimensions - critical psychological states - and employee growth need.
characteristics model
pay secrecy
locus control
defined benefit plan
39. An attempt by the employer to alter the behavior of the employee by persuasion and motivational incentives.
job analysis
authorization card
positive reinforcement
tell and sell appraisal interview
40. Rewards according to a specific time interval. Results in average and irregular performance.
red circle rates
involuntary reduction
Equal Pay Act
fixed-interval reinforcement
41. A use of motivators to increase satisfaction.
moral rights ethical decision
involuntary reduction
peer appraisal
job enrichment
42. Federal agencies and government contractors must comply with anti discrimination practices. Created the Office of Federal Contract Compliance Programs (OFCCP) to enforce this.
distributional errors
Executive Order 11246
protected classes
progressive discipline
43. Listening to understand without judgment.
positive discipline
tell and sell appraisal interview
active listening
encouraged resignation
44. Organization of healthcare professionals that provide services on a prepaid basis; seen as lower quality to the employee.
behavioral performance appraisal method
contrast error
Health Maintenance Organization (HMO)
Executive Order 11246
45. Performance appraisal that recognizes team accomplishement instead of individual performance - used by companies with a strong total quality management (TQM) emphasis.
team appraisal
noncontributory pension plan
graphic rating scale
factor comparison system
46. A decision based on the long-term interests of an individual.
EEO-1 Report
internal selection
individualistic ethical decision
cross-functional team
47. Pay based on skills and increased job knowledge. Also called skilled based or knowledge based pay.
stretch goal
competence based pay
affirmative action
selection
48. The need for achievement - recognition - responsibility - and growth; they both eliminate job dissatisfaction and stimulate motivation.
variable-interval reinforcement
job classification system
balance sheet approach
motivators
49. A report companies with 100 or more employees must fill out annually to determine workforce composition.
structured interview
Worker Adjustment and Restraining Notification (WARN)
EEO-1 Report
social needs
50. 1935. Referred to as the Magna Carta of Labor. Guarantees the right to form labor movements.
Wagner Act (National Labor Relations Act)
job evaluation
error of central tendency
quid pro quo harassment