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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A leader who motivates people to transcend their personal interests for the good of the group; characterized by the ability to bring innovation.
job evaluation
customer appraisal
transformational leader
job sharing
2. A use of motivators to increase satisfaction.
Long-term disability (LTD) insurance
behavior observation scales (BOS)
project team
job enrichment
3. Team formed to solve a major organizational issue.
taskforce team
hygiene factors
management by objectives (MBO)
aptitude tests
4. A report companies with 100 or more employees must fill out annually to determine workforce composition.
non-cash compensation
ethnocentrism
ethnorelativism
EEO-1 Report
5. A decision that considers humanity's fundamental rights.
authorization card
human resource planning
Health Maintenance Organization (HMO)
moral rights ethical decision
6. A form in which accidents that cause death - illness - or injury in the workplace are recorded.
succession planning
burnout
OSHA form 300
culture shock
7. Evidence suggesting selection precludes members from protected classes.
job specifications
four-fifths rule
mixed-standard rating scale
restricted policy
8. 1914. No forbidding the existence of a union.
Clayton Act
Medical savings account (MSA)
development
strategic diversity management
9. An interview that may have no format at all or have open ended questions - but makes it difficult to compare candidates.
unstructured interview
involuntary reduction
fixed-interval reinforcement
coercive sexual harassment
10. 1972. Extended Civil Rights Title VII to government workers.
Equal Employment Opportunity Act
telecommuting
physiological needs
coercive sexual harassment
11. Services provided for workers to deal with problems that interfere with how they do their jobs.
subordinate appraisal
Employee assistance programs (EAP)
trancenders
recruiting
12. A decision based on the long-term interests of an individual.
compressed workweek
individualistic ethical decision
Bona Fide Occupational Qualification (BFOQ)
competence based pay
13. A pay attached to acquiring new knowledge or skills.
non-cash compensation
balance sheet approach
skill-based pay
social contract ethical decision
14. 1967. No discrimination based on ages of people over 40. No pressure for older to retire; no terminating only older employees when downsizing;
solicitation sexual harassment
recency error
Age Discrimination in Employment Act
Immigration Reform and Control Act
15. Highest level of Maslow's hierarchy. Includes morality - creativity - spontaneity - problem solving - lack of prejudice - and acceptance of facts.
orientation
voluntary reduction
laissez-faire leadership type
self-actualization
16. Breeds mistrust in the workplace; fairly excepted practice in private industry.
Walsh-Healy Act
strategic planning
pay secrecy
team appraisal
17. Rates performance of employee achievement of goals set by manager and the employee.
workforce diversity
management by objectives (MBO)
voluntary protection program (VPP)
recency error
18. A medical insurance plan that the employer contributes to meet the needs of the individual's medical needs.
Bona Fide Occupational Qualification (BFOQ)
Medical savings account (MSA)
compressed workweek
quid pro quo harassment
19. An attempt by the employer to alter the behavior of the employee by persuasion and motivational incentives.
Pregnancy Discrimination Act
tell and sell appraisal interview
telecommuting
contributory pension plan
20. Various software programs that write job description and specifications based on job analysis.
computerized job analysis
Bona Fide Occupational Qualification (BFOQ)
Medical savings account (MSA)
coercive leadership
21. 1990. Employers cannot discriminate against people with physical or mental capabilities - and must make reasonable accommodations for people with disabilities or religious preferences.
Norris-La Guardia Act
Americans with Disabilities Act (ADA)
career path
telecommuting
22. A code of moral principles and values that govern organizational behavior.
halo effect
whistleblowing
business ethics
Age Discrimination in Employment Act
23. Test that measure what a person can do right now.
achievement test
distress
non-cash compensation
authorization card
24. Right for an employer to terminate an employee for no reason and for the employee to resign for the same.
401(k) savings plan
self-appraisal
job specifications
employment-at-will
25. Harmful stress that accompanies a feeling of insecurity.
Medical savings account (MSA)
wage and salary survey
distress
Pregnancy Discrimination Act
26. A trait method that requires the rater to describe the employee's performance in a statement.; fairly subjective and reliant on the manager's ability to write effective statements.
essay
Uniform Guidelines on Employee Selection Procedures
competence based pay
expatriates
27. Diversity as a result of acquisitions and mergers - which is a forced diversification of the workplace.
strategic diversity management
physiological needs
positive discipline
conventional moral development
28. Performance appraisal by an employee of their superior. Usually evaluates on leadership - oral communication - delegation of authority - coordination of team efforts - and interest in subordinates.
union steward
Norris-La Guardia Act
discipline
subordinate appraisal
29. Statement authorizing union to act as their representative.
authorization card
contrast error
diversity awareness training
transformational leader
30. The oldest and simplest job evaluation that is based on grouping the jobs based on their relative worth to one another; can only be used on a small number of jobs.
Fair Labor Standards Act (FLSA)
job ranking system
job enrichment
democratic leadership type
31. Defining the characteristics that the organization feels would be a good fit for the vacancies. To recruit - an organization must conduct job analysis - provide a job description - and give job specification.
Railway Labor Act
reductions-in-force (RIF)
Long-term disability (LTD) insurance
recruiting
32. 1935. Referred to as the Magna Carta of Labor. Guarantees the right to form labor movements.
self-actualization
pay for performance standard
transactional leader
Wagner Act (National Labor Relations Act)
33. Systems that provide data for Human Resource control and decision making.
vertical career path
partial reinforcement
leadership
human resource information system
34. A flexible benefit plan for the employee - letting them choose the benefits best suited to their personal needs and situation.
employee involvement (EI) groups
Landrum-Griffin Act
point system
cafeteria plans
35. Collapses traditional salary grades into a few wide bands and helps eliminate obsession with grades and gives management an enhanced ability to reward on performance.
involuntary reduction
manager/supervisor appraisal
process improvement team
broadbanding
36. 1947. Pro-business act created to counter the pro-labor Wagner Act by banning unfair practices of labor unions. Created the Federal Mediation and Conciliation Service (FMCS) to help resolve grievances.
taskforce team
Taft-Hartley Act (Labor Management Relations Act)
Walsh-Healy Act
progressive discipline
37. Cost of living that measures the average prices of products and services over time.
compressed workweek
factor comparison system
computerized job analysis
consumer price index (CPI)
38. Law that affects employers with one hundred or more employees and requires the employer to give advance notice of at least sixty days when a plant closing or mass layoff is planned.
conventional moral development
Worker Adjustment and Restraining Notification (WARN)
defined contribution plan
core competencies
39. When some of the desired behavior is reinforced. Can be classified into four groups: fixed-interval - fixed-ratio - variable-interval - and variable-ratio.
partial reinforcement
computerized job analysis
360-degree appraisal
trait performance appraisal method
40. A step beyond tell and sell; stimulation of growth of the employee by discussing problems - needs - innovations - satisfactions - and dissatisfactions since last appraisal.
McDonnell Douglas Test
Wagner Act (National Labor Relations Act)
problem solving appraisal interview
Executive Order 11246
41. The idea that people with authority are subject to reporting to superiors.
job rotation
distress
pay equity
accountability
42. 1938. Provided basic pay structure for workers. Those that have to be paid are non-exempt and must be paid at least the minimum wage. Those who hold executive or managerial positions are exempt.
structured interview
ethnocentrism
internal locus
Fair Labor Standards Act (FLSA)
43. 1993. Applies to employers with fifty or more employees. Paternal and maternal leave covered under this act.
computerized job analysis
Family and Medical Leave Act (FMLA)
Hay profile method
Health Maintenance Organization (HMO)
44. Voluntary or involuntary reductions in labor.
Walsh-Healy Act
job description
reductions-in-force (RIF)
servant leader
45. A behavioral method that notes an unusual event that identifies superior or inferior performance by the employee.
Hay profile method
contrast error
ego strength
critical incident
46. A group of people that rely primarily or exclusively on electronic forms of communication to work together in accomplishing goals.
pay secrecy
Equal Pay Act
virtual team
punishment
47. Rewards after a specific number of desired behaviors. Results in high or stable performance.
burnout
fixed-ratio reinforcement
postconventional moral development
hygiene factors
48. 1986. Used to control the hiring - recruiting - or referring of people not eligible to work in the US. Uses the form I-9.
Older Workers Benefit Protection Act (OWBPA)
consumer price index (CPI)
aptitude tests
Immigration Reform and Control Act
49. The different conditions upon which someone leaves a company; may be voluntary or involuntary.
separations
job rotation
moral rights ethical decision
McDonnell Douglas Test
50. A career path that is not sequentially interdependent but each of the jobs in the arrangement must be completed before one can advance to the next higher level.
moral rights ethical decision
employee involvement (EI) groups
horizontal career path
inappropriate sexual harassment