Test your basic knowledge |

DSST Human Resource Management

Subjects : dsst, business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. 1972. Extended Civil Rights Title VII to government workers.






2. A personal disorientation when experiencing an unfamiliar way of life.






3. A decision based on existing norms.






4. Strength of person's convictions. The higher it is - the more likely one will follow what they believe is ethical in lieu of following unethical impulses.






5. Consists of vertical scales for each dimension of employee's performance.






6. To discipline by being effective - consistent - and applied to all equally. 1. Documentation of Misconduct 2. Investigative Interview 3. Application of Discipline






7. Includes other employee benefits - such as health insurance - pension contributions - tuition reimbursement - and legal assistance programs.






8. Documents that contain the main information about hazardous material.






9. Job evaluation based on classification of jobs in groups of predetermined wage grades. This is what the federal government uses.






10. Various software programs that write job description and specifications based on job analysis.






11. Performance appraisal that seeks evaluation from internal and external customers.






12. Highly trained workers that are a group that perform interdependent tasks.






13. Separation that is typically planned well in advanced - and are well received - celebratory occasions.






14. Rating based on having certain characteristics.






15. An early retirement incentive in a form of a cash bonus or increased pension.






16. Federal agencies and government contractors must comply with anti discrimination practices. Created the Office of Federal Contract Compliance Programs (OFCCP) to enforce this.






17. An interview based on a set group of questions so to be compared answers across all candidates. Questions are asked based on job knowledge - job simulation - situational - and work willingness.






18. The on-the-job method of development for new employees. May be formal or informal.






19. 1994. Jobs are protected for those that go on short military service.






20. When every desired behavior is reinforced; effective when the behavior is new.






21. 1986. Used to control the hiring - recruiting - or referring of people not eligible to work in the US. Uses the form I-9.






22. Services provided for workers to deal with problems that interfere with how they do their jobs.






23. Rating based on comparison than a standard.






24. Official discrimination complaint to Equal Employment Opportunity Commission (EEOC) - filled by employee.






25. Test used by courts to assess merits of prima facie case of disparate treatment when lacking evidence - requires plaintiff to show he: 1. belongs to protected group -2. has applied and is qualified - 3. was rejected despite qualifications - and 4. th






26. Power based on individual expertise.






27. Purposeful discrimination.






28. Leadership based on the control that management has over punishing subordinates.






29. Removal of something unpleasant for desire behavior.






30. Includes the social environment of the workplace and informal work groups.






31. Traditional approach to appraisal - a review by management one level higher.






32. Unpaid union official that represents the employees when dealing with management.






33. An appraisal distributional error where the rater is reluctant to give high or low marks.






34. Rates performance of employee achievement of goals set by manager and the employee.






35. 1926. Required employers to collectively bargain with unions. In 1936 - amended to include airlines.






36. Act that amended age discrimination in employment to include all employee benefits; also provided terminated employees with time to consider group termination or retirement programs and consult an attorney.






37. An appraisal temporal error in which the appraiser inflates the evaluation because of a mutual connection.






38. Bottom level of Maslow's hierarchy. Includes shelter - food - sleep - breaks - and compensation.






39. Host country natives that are employees. Usually is shifted to because it is cheaper - gives a good impression on locals - and no adjustment to culture.






40. A program that encourages employers to go beyond the minimum requirements outlined by OSHA. It includes three: 1. Star 2. Merit 3. Demonstration






41. Leadership based on the control that management has over rewarding subordinates.






42. Compensation tied to a reward for effort and performance.






43. Power derived from the degree in which one is admired and people want to emulate them.






44. A flexible benefit plan for the employee - letting them choose the benefits best suited to their personal needs and situation.






45. Voluntary or involuntary reductions in labor.






46. Pay based on skills and increased job knowledge. Also called skilled based or knowledge based pay.






47. Collapses traditional salary grades into a few wide bands and helps eliminate obsession with grades and gives management an enhanced ability to reward on performance.






48. Performance appraisal that recognizes team accomplishement instead of individual performance - used by companies with a strong total quality management (TQM) emphasis.






49. A time when the individual stops advancing before reaching the next highest level. It is not necessarily a failed effort because not everyone is promoted to the top position and many common career paths are not designed to lead to the top.






50. Causes loss of productivity - frustration - or depression.