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Test your basic knowledge |
DSST Human Resource Management
Start Test
Study First
Subjects
:
dsst
,
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. An attempt by the employer to alter the behavior of the employee by persuasion and motivational incentives.
separations
constructive discharge
tell and sell appraisal interview
union steward
2. 1994. Jobs are protected for those that go on short military service.
Older Workers Benefit Protection Act (OWBPA)
Uniformed Services Employment and Reemployment Act
accountability
development assignments
3. Test that measure what a person can do right now.
quality circle
Uniform Guidelines on Employee Selection Procedures
achievement test
mixed-standard rating scale
4. Unpaid union official that represents the employees when dealing with management.
union steward
recency error
burnout
job sharing
5. Discipline focused on early correcion of employee misconduct. 1. Conference between employee and supervisor. 2. Second conference when solution did not work 3. Decision-making leave (paid leave)
positive discipline
contributory pension plan
skill-based pay
Health Maintenance Organization (HMO)
6. 1914. No forbidding the existence of a union.
ethnorelativism
whistleblowing
Clayton Act
coercive leadership
7. Flexible working hours that allow workers to choose start and end times.
job simplification
fair representation
flextime
burnout
8. Pay based on skills and increased job knowledge. Also called skilled based or knowledge based pay.
pay grades
competence based pay
generalized sexual harassment
motivators
9. The different conditions upon which someone leaves a company; may be voluntary or involuntary.
pay secrecy
OSHA form 300
encouraged resignation
separations
10. Compensation system that equals American money to foreign money on terms of purchasing power.
recruiting
charismatic leader
balance sheet approach
ethnorelativism
11. Positive stress that makes some strive to accomplish something.
eustress
restricted policy
problem solving appraisal interview
structured interview
12. A report companies with 100 or more employees must fill out annually to determine workforce composition.
Fair Labor Standards Act (FLSA)
contributory pension plan
EEO-1 Report
pay secrecy
13. An appraisal temporal error in which the appraiser inflates the evaluation because of a mutual connection.
similar to me error
Material Safety Data Sheets (MSDS)
Uniform Guidelines on Employee Selection Procedures
physiological needs
14. Consists of vertical scales for each dimension of employee's performance.
similar to me error
behaviorally anchored rating scale (BARS)
labor agreement
unencouraged resignation
15. Understanding the duties of the job.
project team
job specifications
job analysis
401(k) savings plan
16. The need for achievement - recognition - responsibility - and growth; they both eliminate job dissatisfaction and stimulate motivation.
Employee assistance programs (EAP)
motivators
Occupational Safety and Health Act (OSHA)
reductions-in-force (RIF)
17. When twelve months have been worked at an employer with health insurance - a worker can transfer to another employer with no regard to preexisting conditions.
Health Insurance Portability and Accountability Act (HIPAA)
quality circle
culture shock
job enlargement
18. Cost of living that measures the average prices of products and services over time.
consumer price index (CPI)
voluntary reduction
job ranking system
repatriation
19. Official discrimination complaint to Equal Employment Opportunity Commission (EEOC) - filled by employee.
charge form
temporal errors
contrast error
union steward
20. Payment rates above the pay range.
charismatic leader
red circle rates
extinction
development assignments
21. Selection of the minority is less than 80 percent of the time - used as a rule of thumb in determining adverse impact.
four-fifths rule
forced-choice
hot-stove approach
Long-term disability (LTD) insurance
22. Giving something unpleasant for an undesired behavior.
telecommuting
punishment
stress interview
charismatic leader
23. Reporting criminal activity to the government.
whistleblowing
behavior observation scales (BOS)
physiological needs
taskforce team
24. An interview that may have no format at all or have open ended questions - but makes it difficult to compare candidates.
temporal errors
Family and Medical Leave Act (FMLA)
unstructured interview
business ethics
25. Compensation useful in advancing organizational goals.
inappropriate sexual harassment
value-added compensation
individualistic ethical decision
human resource planning
26. The act of returning to the country of origin after an international assignement.
Bona Fide Occupational Qualification (BFOQ)
repatriation
McDonnell Douglas Test
Uniformed Services Employment and Reemployment Act
27. A medical insurance plan that the employer contributes to meet the needs of the individual's medical needs.
defined benefit plan
Medical savings account (MSA)
project team
safety needs
28. Minorities in the workplace.
wage and salary survey
protected classes
orientation
Employee Retirement Income Security Act (ERISA)
29. A decision based on the principle that the behavior that causes the greatest good for the most is ethical.
utilitarian ethical decision
fixed-ratio reinforcement
arbitrator
core competencies
30. Basic individual beliefs about right and wrong.
non-cash compensation
Supplemental unemployment benefits (SUBS)
values
Clayton Act
31. Purposeful discrimination.
laissez-faire leadership type
disparate treatment
quality circle
culture shock
32. Guarantee of benefits - especially in pension plans.
unencouraged resignation
career path
vesting
behavioral performance appraisal method
33. Listening to understand without judgment.
subordinate appraisal
job ranking system
active listening
union steward
34. A procedural document designed by the federal government to assist in hiring - promotion - transfer - demotion - dismissal - and referrals.
pay grades
job specifications
internal selection
Uniform Guidelines on Employee Selection Procedures
35. Includes other employee benefits - such as health insurance - pension contributions - tuition reimbursement - and legal assistance programs.
core competencies
hot-stove approach
non-cash compensation
pay secrecy
36. Improvement of job efficiency by simplifying it.
job simplification
training
vesting
core competencies
37. When every desired behavior is reinforced; effective when the behavior is new.
Long-term disability (LTD) insurance
continuous reinforcement
accountability
competence based pay
38. Evaluation based on factor-by-factor of development and comparison. Comparison against key jobs within the organization.
external locus
factor comparison system
quality circle
democratic leadership type
39. Quantitative approach to job analysis that assumes all parts of the job relate to data - people - and things.
Material Safety Data Sheets (MSDS)
functional job analysis (FJA)
fair representation
wage curve
40. Systems that provide data for Human Resource control and decision making.
defined contribution plan
human resource information system
Hay profile method
cash compensation
41. A decision based on total impartiality.
justice ethical decision
job rotation
union steward
development assignments
42. Identification of future candidates for future anticipated vacancies.
self-actualization
succession planning
problem solving appraisal interview
self-appraisal
43. An appraisal distributional error where the rater is reluctant to give high or low marks.
error of central tendency
solicitation sexual harassment
structured interview
separations
44. A flexible benefit plan for the employee - letting them choose the benefits best suited to their personal needs and situation.
vesting
cafeteria plans
hourly pay
mixed-standard rating scale
45. Act that amended age discrimination in employment to include all employee benefits; also provided terminated employees with time to consider group termination or retirement programs and consult an attorney.
Older Workers Benefit Protection Act (OWBPA)
pluralism
Walsh-Healy Act
resignation
46. Group of healthcare providers that guarantee lower healthcare costs to the employer; seen as a higher quality to the employee.
progressive discipline
job description
Preferred Provider Organization (PPO)
stretch goal
47. A leader who works to fulfill subordinates' needs and goals as well as to achieve the organization's larger mission; the needs of others are placed above the leader's own needs.
unencouraged resignation
servant leader
Employee Retirement Income Security Act (ERISA)
Medical savings account (MSA)
48. A concept Richard Hackman and Greg Oldham formulated after researching job design - focusing on three main parts: core job dimensions - critical psychological states - and employee growth need.
distress
consumer price index (CPI)
characteristics model
generalized sexual harassment
49. Idea that all cultures are inherently equal.
utilitarian ethical decision
360-degree appraisal
ethnorelativism
team appraisal
50. Voluntary or involuntary reductions in labor.
social contract ethical decision
reductions-in-force (RIF)
Wagner Act (National Labor Relations Act)
pay grades