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DSST Technical Writing

Subjects : dsst, writing-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. ______ are documents that help people how to understand how to assemble - use - and repair products.






2. Audience consists of people with some technical knowledge but less than experts; data needs some explanation e.g.: a physician giving a report to a first-year medical student regarding a patient's lab results and symptoms






3. What is the background of the audience? Global? - What is the reader's experience - What is the attitude of the audience on subject? - What are the needs/interests/expectations of the audience? - Will multiple audiences/skill levels read this?






4. The attitude expressed by a writer. Use formal or semi when writing for superiors/professionals - Use semi or informal when writing for colleagues and subordinates - Use informal when conversational style is desired. Avoid profanity or slang.






5. A single line carried over the top of a column






6. External proposal written in response to a request for proposals (RFP) or an invitation for bids (IFB)






7. These are sentences clarity is increased by creating lists/clauses with similar grammer. (for example - every item on a list has 'a' before it)






8. ___________ - such as 'who -' are more likely to decrease clarity in a document.






9. Boldface - italics - capital letters - font style - and font size are common ways to show readers the difference between _________________ headings.






10. These kinds of reports answer the following questions: What has been accomplished since the last progress report? - What tasks still need to be accomplished? - Have there been any unanticipated problems? - What is the expected timetable for completio






11. Titles or brief statements that describe a visual.






12. Show how components of a principle - process - or system function together - useful to people assembling and installing things.






13. External proposal written to request funding for a project or study.






14. Written to ask about a product - service or procedure; brief - direct and clearly worded so the reader understands what is needed.






15. Begins with either the cause of the effect; useful in reports discussing problems and solutions






16. Advantages: gaining a better understanding of how the audience will read the document - each member of the group provides more questions and suggestions Disadvantages: disjointed writing styles - increased time to complete the project - and reduced m






17. Appear on the top of every page in a document to indicate the page number and document title.






18. Emphasizes important information; reasons or examples are arranged in decreasing or increasing order of imporance; used when making recommendations or proposals.






19. Written for repair technicians; contain troubleshooting charts for diagnosing problems






20. Written for unskilled individuals. The steps required to complete a task safely and efficiently - such as installing a memory card into a laptop. i.e. printed manuals - user manuals.






21. Reduces costs by minimizing customer calls and the need to release document updates. Product sales and customer satisfaction also benefitsfrom this - although this enhances product safety - it does not eliminate a firm's legal responsibilities.






22. This document contains: Name and contact information - Job Objective - Qualifications and Summary - Education and Work Experience - Awards - Skills and Activities - References






23. Translate numbers into shapes or colors; show camprisons






24. They are different from Memos - since they correspond to people outside of the organization instead of inside.






25. Describing the terms origin - such as Greek or Latin words






26. Involves dividing an idea into different parts and explaining each part separately.






27. ______ ______ ______ is as follows: Introduction: background information and purpose statement - Body: Review of options being considered based on criteria like costs and staff - Conclusion: Interpretations of findings - Recommendation: Author's opin






28. Written for trained operators of construction - computer - or manufacturing equipment for use on the job; includes instructions and safety information.

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29. Increase the wordiness of a sentence






30. Charts that show parts of a whole






31. Sentences with an average of ____________ words are appropriate for technical writing. Sentences of fewer than 15 words are too short and choppy - and ones longer than 20 words are cumbersome and confusing.






32. The _____________ explains what an organization wants to do and justifies the proposal with primary and secondary research.






33. Included before full report; combines main points of a report or proposal; often persuasive






34. Written in short proposal format; used frequently in organizations for minor spending requests.






35. Margins ________ on the left are easier to read; fully ______ is appropriate for multiple columns.






36. The extent to which data has been verified to be accurate






37. Show steps in a process.






38. Defining through __________ involves comparing two seemingly different objects that share a common characteristic.






39. External proposal that may be short or long depending on the size of the potential sale






40. _______ are documents written to persuade readers to take some type of action.






41. Used in in presenting steps - materials - and recommendations






42. Written to express disappointment with a product or service and to request a refund - replacement - or an apology






43. Left ____________ improves the flow of a document.






44. Detailed - usually multipage commercial document containing descriptions of product/servive/project for marketing purposes.






45. Rules and guidelines provided to people who know how to perform a task - These ensure safety within a group. For example - guide on how to exit a building during a fire. Policemen have ________ they do after at a crime scene.






46. It emphasizes abilities and skills rather than work history. This type of resume is appropriate for people who are changing careers or who have limited work experience. Education and references are included but not stressed.






47. Major teaching tool in vocational jobs; used to train people in a procedure or skill and often paired with audiovisual information






48. Use comparison to define - but they are less likely to be used for terms with multiple meanings.






49. The _______ is the left-hand column of a table - and it lists the items being compared.






50. Show how the phases of a project relate to each other







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