Test your basic knowledge |

Emails

Instructions:

Answer 28 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. I _____ a copy of your contract in this letter.
In
writing
enclose
Following

2. _____ sincerely
attaching
sarcasm
cc
Yours

3. I am _____ to enquire about...
writing
forward
sarcasm
Hoping

4. I look _____ to seeing you next week.
request
forward
Yours
In

5. I _____ for not replying sooner to your letter.
Yours
hesitate
apologize
BCC

6. Let me _____ if you need any more information.
know
email flame
sarcasm
Dear

7. Thank you _____ your letter.
for
Dear
In
apologize

8. I am _____ to accept your job application.
pleased
attaching
Yours
tone

9. _____ sincerely.
Dear
email flame
Yours
for

10. _____ Mr Smith
sarcasm
for
forward
Dear

11. _____ to see you soon.
Hoping
Yours
know
tone

12. I am _____ two files to this email.
In
attaching
To
Yours

13. Blind carbon copy - used to hide addresses from other recipients of the message - useful for broadcast emails - useful for protecting privacy because all email addresses are hidden
BCC
In
for
Yours

14. _____ our phone conversation today - ...
audience
Following
Hoping
for

15. This refers to the placement and choice of words - how you use them - and the sentence structure that is used in an email
tone
apologize
forward
writing

16. I am _____ to inform you about the delay.
hesitate
sorry
sarcasm
pleased

17. Best _____
This
regards
In
attaching

18. Concerning your _____ about our products...
for
cc
To
request

19. An abusive message that is directed toward someone
cc
email flame
know
hesitate

20. Deliberate - repeated harm caused through electronic media taht is considered a computer crime
tone
sorry
cyberbullying
cc

21. Used when we are sending something to someone directly
Dear
cyberbullying
To
hesitate

22. This is difficult to display through email
sarcasm
forward
Hoping
Yours

23. Don't _____ to contact me for more details.
hesitate
forward
Yours
sarcasm

24. _____ letter is to inform you ...
attaching
hesitate
for
This

25. Carbon copy - used to provide information to others but no action is required
cc
enclose
Yours
This

26. _____answer to your question...
Yours
forward
In
writing

27. In _____ to your letter...
This
reply
Following
cc

28. Who you are aiming to read a message
audience
email flame
regards
attaching