Test your basic knowledge |

Emails

Instructions:

Answer 28 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. _____ our phone conversation today - ...
pleased
writing
Following
Yours

2. I am _____ to accept your job application.
cc
enclose
regards
pleased

3. Deliberate - repeated harm caused through electronic media taht is considered a computer crime
cyberbullying
hesitate
for
To

4. Concerning your _____ about our products...
request
for
reply
Following

5. _____answer to your question...
hesitate
In
enclose
Yours

6. Let me _____ if you need any more information.
Yours
In
reply
know

7. Blind carbon copy - used to hide addresses from other recipients of the message - useful for broadcast emails - useful for protecting privacy because all email addresses are hidden
Dear
for
BCC
writing

8. Don't _____ to contact me for more details.
hesitate
request
cyberbullying
attaching

9. An abusive message that is directed toward someone
Dear
email flame
tone
for

10. Used when we are sending something to someone directly
request
This
To
writing

11. I _____ for not replying sooner to your letter.
cc
apologize
sorry
audience

12. _____ to see you soon.
audience
Hoping
pleased
regards

13. I am _____ two files to this email.
attaching
To
writing
sarcasm

14. I am _____ to inform you about the delay.
forward
enclose
apologize
sorry

15. _____ Mr Smith
email flame
Dear
tone
apologize

16. I look _____ to seeing you next week.
know
email flame
In
forward

17. _____ sincerely
email flame
reply
Yours
Hoping

18. Thank you _____ your letter.
attaching
Hoping
enclose
for

19. Best _____
Following
pleased
regards
tone

20. Carbon copy - used to provide information to others but no action is required
enclose
This
cc
To

21. _____ sincerely.
email flame
hesitate
Yours
In

22. _____ letter is to inform you ...
sarcasm
This
tone
audience

23. In _____ to your letter...
cyberbullying
attaching
tone
reply

24. This is difficult to display through email
sorry
apologize
sarcasm
tone

25. I am _____ to enquire about...
Yours
writing
To
email flame

26. This refers to the placement and choice of words - how you use them - and the sentence structure that is used in an email
attaching
tone
cyberbullying
regards

27. Who you are aiming to read a message
audience
for
hesitate
Hoping

28. I _____ a copy of your contract in this letter.
enclose
audience
To
hesitate