Test your basic knowledge |

Subjects : it-skills, soft-skills
  • Answer 28 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. This is difficult to display through email

2. An abusive message that is directed toward someone

3. Who you are aiming to read a message

4. _____ letter is to inform you ...

5. _____ to see you soon.

6. I am _____ to inform you about the delay.

7. _____ sincerely.

8. Deliberate - repeated harm caused through electronic media taht is considered a computer crime

9. Thank you _____ your letter.

10. _____answer to your question...

11. _____ Mr Smith

12. _____ sincerely

13. Concerning your _____ about our products...

14. Don't _____ to contact me for more details.

15. Best _____

16. This refers to the placement and choice of words - how you use them - and the sentence structure that is used in an email

17. Let me _____ if you need any more information.

18. Carbon copy - used to provide information to others but no action is required

19. I am _____ two files to this email.

20. Used when we are sending something to someone directly

21. I am _____ to accept your job application.

22. In _____ to your letter...

23. _____ our phone conversation today - ...

24. I am _____ to enquire about...

25. I _____ a copy of your contract in this letter.

26. Blind carbon copy - used to hide addresses from other recipients of the message - useful for broadcast emails - useful for protecting privacy because all email addresses are hidden

27. I look _____ to seeing you next week.

28. I _____ for not replying sooner to your letter.