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Test your basic knowledge |
Emails
Start Test
Study First
Subjects
:
it-skills
,
soft-skills
Instructions:
Answer 28 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. _____ sincerely
Yours
apologize
writing
tone
2. This is difficult to display through email
regards
reply
attaching
sarcasm
3. _____ to see you soon.
apologize
cyberbullying
Hoping
BCC
4. Let me _____ if you need any more information.
know
reply
enclose
To
5. In _____ to your letter...
regards
reply
Dear
enclose
6. I look _____ to seeing you next week.
forward
cyberbullying
This
audience
7. _____ letter is to inform you ...
In
Yours
This
apologize
8. I _____ for not replying sooner to your letter.
Hoping
sorry
apologize
email flame
9. Carbon copy - used to provide information to others but no action is required
cc
apologize
email flame
sorry
10. I _____ a copy of your contract in this letter.
In
enclose
Following
reply
11. An abusive message that is directed toward someone
cyberbullying
Following
email flame
Hoping
12. Blind carbon copy - used to hide addresses from other recipients of the message - useful for broadcast emails - useful for protecting privacy because all email addresses are hidden
BCC
cc
tone
email flame
13. I am _____ two files to this email.
request
tone
reply
attaching
14. I am _____ to enquire about...
sorry
cc
writing
This
15. I am _____ to inform you about the delay.
sorry
enclose
sarcasm
regards
16. Who you are aiming to read a message
audience
Following
attaching
tone
17. Thank you _____ your letter.
for
BCC
sorry
Following
18. _____answer to your question...
Following
know
To
In
19. Deliberate - repeated harm caused through electronic media taht is considered a computer crime
request
Yours
cyberbullying
writing
20. Used when we are sending something to someone directly
To
enclose
writing
BCC
21. Best _____
Dear
regards
cyberbullying
cc
22. _____ our phone conversation today - ...
Following
reply
Hoping
forward
23. Concerning your _____ about our products...
request
tone
To
forward
24. _____ Mr Smith
sarcasm
Yours
know
Dear
25. Don't _____ to contact me for more details.
To
email flame
This
hesitate
26. I am _____ to accept your job application.
attaching
reply
pleased
email flame
27. This refers to the placement and choice of words - how you use them - and the sentence structure that is used in an email
regards
Dear
sarcasm
tone
28. _____ sincerely.
tone
To
attaching
Yours