Test your basic knowledge |

Emails

Instructions:

Answer 28 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Thank you _____ your letter.
know
writing
In
for

2. In _____ to your letter...
cyberbullying
Yours
reply
In

3. _____ Mr Smith
Dear
cyberbullying
cc
hesitate

4. _____ our phone conversation today - ...
cyberbullying
Following
for
audience

5. _____ to see you soon.
Hoping
To
for
In

6. _____ letter is to inform you ...
This
regards
reply
forward

7. _____ sincerely.
Yours
forward
To
cc

8. Carbon copy - used to provide information to others but no action is required
request
email flame
cc
hesitate

9. Used when we are sending something to someone directly
regards
apologize
enclose
To

10. This is difficult to display through email
email flame
pleased
sarcasm
forward

11. I am _____ two files to this email.
enclose
attaching
sarcasm
BCC

12. Don't _____ to contact me for more details.
audience
hesitate
email flame
cyberbullying

13. I _____ for not replying sooner to your letter.
sorry
To
apologize
attaching

14. I am _____ to enquire about...
sarcasm
writing
enclose
Yours

15. Let me _____ if you need any more information.
reply
To
writing
know

16. Concerning your _____ about our products...
tone
Dear
request
for

17. Deliberate - repeated harm caused through electronic media taht is considered a computer crime
cyberbullying
regards
To
know

18. I look _____ to seeing you next week.
cc
reply
BCC
forward

19. _____answer to your question...
Yours
In
tone
request

20. An abusive message that is directed toward someone
sarcasm
To
email flame
Following

21. I am _____ to accept your job application.
cc
pleased
Dear
Following

22. I am _____ to inform you about the delay.
sorry
To
tone
pleased

23. Who you are aiming to read a message
attaching
apologize
audience
To

24. I _____ a copy of your contract in this letter.
apologize
enclose
Following
cc

25. _____ sincerely
To
BCC
Yours
forward

26. This refers to the placement and choice of words - how you use them - and the sentence structure that is used in an email
attaching
writing
tone
sorry

27. Blind carbon copy - used to hide addresses from other recipients of the message - useful for broadcast emails - useful for protecting privacy because all email addresses are hidden
BCC
forward
know
sarcasm

28. Best _____
BCC
know
regards
To