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Test your basic knowledge |
Emails
Start Test
Study First
Subjects
:
it-skills
,
soft-skills
Instructions:
Answer 28 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Let me _____ if you need any more information.
know
This
Following
email flame
2. I am _____ to accept your job application.
enclose
pleased
apologize
Yours
3. This is difficult to display through email
sarcasm
attaching
audience
cc
4. Deliberate - repeated harm caused through electronic media taht is considered a computer crime
know
writing
cyberbullying
hesitate
5. I _____ for not replying sooner to your letter.
for
To
apologize
Hoping
6. Who you are aiming to read a message
attaching
reply
audience
cyberbullying
7. _____ sincerely
cyberbullying
Yours
request
reply
8. I look _____ to seeing you next week.
reply
cc
forward
Following
9. In _____ to your letter...
tone
Yours
pleased
reply
10. Concerning your _____ about our products...
hesitate
Hoping
sarcasm
request
11. _____ Mr Smith
Dear
request
hesitate
In
12. _____ to see you soon.
apologize
Following
cc
Hoping
13. _____answer to your question...
know
To
audience
In
14. Don't _____ to contact me for more details.
In
regards
enclose
hesitate
15. I am _____ to enquire about...
writing
Yours
apologize
In
16. Carbon copy - used to provide information to others but no action is required
In
cc
attaching
forward
17. I am _____ two files to this email.
writing
Dear
know
attaching
18. This refers to the placement and choice of words - how you use them - and the sentence structure that is used in an email
hesitate
email flame
tone
To
19. Blind carbon copy - used to hide addresses from other recipients of the message - useful for broadcast emails - useful for protecting privacy because all email addresses are hidden
audience
regards
Yours
BCC
20. _____ letter is to inform you ...
forward
regards
This
BCC
21. I am _____ to inform you about the delay.
sorry
Dear
Yours
sarcasm
22. Best _____
pleased
Dear
In
regards
23. Used when we are sending something to someone directly
sarcasm
audience
To
This
24. An abusive message that is directed toward someone
cyberbullying
reply
cc
email flame
25. _____ our phone conversation today - ...
for
Following
cc
Hoping
26. Thank you _____ your letter.
writing
for
reply
Yours
27. I _____ a copy of your contract in this letter.
enclose
email flame
regards
sorry
28. _____ sincerely.
forward
writing
Yours
apologize
Sorry!:) No result found.
Can you answer 50 questions in 15 minutes?
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