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Test your basic knowledge |
Emails
Start Test
Study First
Subjects
:
it-skills
,
soft-skills
Instructions:
Answer 28 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. _____ to see you soon.
Hoping
Dear
regards
pleased
2. Thank you _____ your letter.
audience
regards
for
know
3. Carbon copy - used to provide information to others but no action is required
for
sorry
hesitate
cc
4. Don't _____ to contact me for more details.
reply
hesitate
BCC
attaching
5. In _____ to your letter...
reply
writing
attaching
for
6. I look _____ to seeing you next week.
for
attaching
forward
sarcasm
7. Used when we are sending something to someone directly
hesitate
cc
To
writing
8. _____ sincerely.
Yours
writing
know
cc
9. An abusive message that is directed toward someone
email flame
Dear
request
hesitate
10. I _____ a copy of your contract in this letter.
reply
enclose
request
sorry
11. I am _____ to enquire about...
writing
pleased
know
sarcasm
12. I _____ for not replying sooner to your letter.
sorry
apologize
for
In
13. Let me _____ if you need any more information.
BCC
know
cyberbullying
sorry
14. _____ sincerely
pleased
attaching
Yours
forward
15. Who you are aiming to read a message
To
apologize
enclose
audience
16. Blind carbon copy - used to hide addresses from other recipients of the message - useful for broadcast emails - useful for protecting privacy because all email addresses are hidden
attaching
writing
BCC
Following
17. _____ Mr Smith
Yours
writing
Dear
cc
18. Concerning your _____ about our products...
request
attaching
tone
hesitate
19. Best _____
sorry
This
email flame
regards
20. Deliberate - repeated harm caused through electronic media taht is considered a computer crime
writing
BCC
regards
cyberbullying
21. This refers to the placement and choice of words - how you use them - and the sentence structure that is used in an email
hesitate
tone
Yours
BCC
22. _____answer to your question...
writing
In
request
Hoping
23. I am _____ to inform you about the delay.
Dear
email flame
sorry
for
24. _____ our phone conversation today - ...
Following
Dear
cc
pleased
25. I am _____ two files to this email.
Yours
attaching
tone
audience
26. This is difficult to display through email
email flame
enclose
sarcasm
BCC
27. I am _____ to accept your job application.
BCC
apologize
pleased
Hoping
28. _____ letter is to inform you ...
attaching
tone
This
enclose