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Test your basic knowledge |
Emails
Start Test
Study First
Subjects
:
it-skills
,
soft-skills
Instructions:
Answer 28 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. I look _____ to seeing you next week.
forward
Hoping
BCC
apologize
2. Carbon copy - used to provide information to others but no action is required
apologize
hesitate
cc
BCC
3. _____answer to your question...
for
attaching
pleased
In
4. Deliberate - repeated harm caused through electronic media taht is considered a computer crime
for
sorry
In
cyberbullying
5. In _____ to your letter...
audience
reply
Dear
attaching
6. Concerning your _____ about our products...
Yours
request
In
sorry
7. I am _____ to inform you about the delay.
know
This
sorry
attaching
8. _____ our phone conversation today - ...
Following
BCC
Hoping
apologize
9. Don't _____ to contact me for more details.
writing
sarcasm
enclose
hesitate
10. Let me _____ if you need any more information.
Dear
enclose
know
writing
11. This refers to the placement and choice of words - how you use them - and the sentence structure that is used in an email
tone
writing
cyberbullying
email flame
12. An abusive message that is directed toward someone
email flame
request
apologize
know
13. I am _____ two files to this email.
pleased
To
attaching
cc
14. _____ letter is to inform you ...
To
Yours
This
sorry
15. _____ to see you soon.
request
pleased
regards
Hoping
16. Best _____
regards
This
know
Yours
17. Thank you _____ your letter.
know
sarcasm
cyberbullying
for
18. _____ sincerely
Yours
forward
To
cyberbullying
19. I am _____ to accept your job application.
To
for
Following
pleased
20. This is difficult to display through email
writing
regards
sarcasm
cc
21. I _____ a copy of your contract in this letter.
Following
tone
for
enclose
22. _____ sincerely.
email flame
apologize
Yours
reply
23. Used when we are sending something to someone directly
attaching
regards
To
tone
24. _____ Mr Smith
Yours
forward
know
Dear
25. Blind carbon copy - used to hide addresses from other recipients of the message - useful for broadcast emails - useful for protecting privacy because all email addresses are hidden
apologize
tone
writing
BCC
26. I am _____ to enquire about...
writing
Following
Dear
hesitate
27. Who you are aiming to read a message
apologize
Hoping
sarcasm
audience
28. I _____ for not replying sooner to your letter.
cc
writing
know
apologize