Test your basic knowledge |

Emails

Instructions:

Answer 28 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. _____ to see you soon.
sarcasm
writing
Hoping
BCC

2. Who you are aiming to read a message
In
Yours
cyberbullying
audience

3. _____ letter is to inform you ...
hesitate
This
audience
regards

4. Deliberate - repeated harm caused through electronic media taht is considered a computer crime
Dear
cyberbullying
know
Following

5. Concerning your _____ about our products...
request
In
regards
reply

6. Let me _____ if you need any more information.
In
writing
know
tone

7. Used when we are sending something to someone directly
audience
cc
To
tone

8. I am _____ to enquire about...
writing
enclose
pleased
sarcasm

9. I am _____ two files to this email.
audience
cc
apologize
attaching

10. I look _____ to seeing you next week.
Following
To
forward
attaching

11. Don't _____ to contact me for more details.
hesitate
for
attaching
audience

12. An abusive message that is directed toward someone
email flame
pleased
sorry
attaching

13. In _____ to your letter...
regards
Dear
reply
Following

14. _____ sincerely.
sarcasm
Yours
hesitate
To

15. I am _____ to inform you about the delay.
request
forward
Hoping
sorry

16. _____ our phone conversation today - ...
Yours
Following
cyberbullying
To

17. Blind carbon copy - used to hide addresses from other recipients of the message - useful for broadcast emails - useful for protecting privacy because all email addresses are hidden
audience
Following
BCC
for

18. This is difficult to display through email
attaching
forward
sarcasm
regards

19. _____ Mr Smith
BCC
attaching
Dear
reply

20. _____ sincerely
Yours
attaching
In
apologize

21. _____answer to your question...
forward
sorry
hesitate
In

22. I _____ for not replying sooner to your letter.
apologize
Yours
cyberbullying
This

23. I am _____ to accept your job application.
pleased
know
request
apologize

24. Thank you _____ your letter.
for
cc
Yours
attaching

25. Carbon copy - used to provide information to others but no action is required
This
pleased
cc
email flame

26. I _____ a copy of your contract in this letter.
enclose
request
Hoping
cyberbullying

27. Best _____
In
sarcasm
reply
regards

28. This refers to the placement and choice of words - how you use them - and the sentence structure that is used in an email
tone
pleased
audience
Hoping