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Test your basic knowledge |
Emails
Start Test
Study First
Subjects
:
it-skills
,
soft-skills
Instructions:
Answer 28 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. In _____ to your letter...
reply
email flame
Following
apologize
2. Deliberate - repeated harm caused through electronic media taht is considered a computer crime
for
cyberbullying
sarcasm
reply
3. Used when we are sending something to someone directly
To
tone
writing
hesitate
4. I am _____ two files to this email.
audience
Yours
forward
attaching
5. This is difficult to display through email
This
forward
sarcasm
attaching
6. Best _____
enclose
Hoping
Dear
regards
7. _____ to see you soon.
Hoping
enclose
cyberbullying
attaching
8. I am _____ to accept your job application.
Following
Yours
forward
pleased
9. Concerning your _____ about our products...
enclose
request
audience
sorry
10. _____answer to your question...
regards
cc
reply
In
11. An abusive message that is directed toward someone
audience
enclose
email flame
Following
12. Carbon copy - used to provide information to others but no action is required
attaching
In
Yours
cc
13. _____ letter is to inform you ...
This
Yours
cyberbullying
cc
14. _____ Mr Smith
know
Dear
Hoping
pleased
15. Don't _____ to contact me for more details.
writing
Yours
hesitate
enclose
16. I am _____ to inform you about the delay.
sorry
request
tone
BCC
17. I am _____ to enquire about...
reply
Yours
writing
In
18. I look _____ to seeing you next week.
forward
enclose
Dear
sarcasm
19. _____ our phone conversation today - ...
To
Yours
Following
forward
20. Who you are aiming to read a message
Following
sarcasm
audience
hesitate
21. I _____ a copy of your contract in this letter.
enclose
cyberbullying
for
Dear
22. _____ sincerely
regards
Yours
know
sarcasm
23. Thank you _____ your letter.
reply
cc
know
for
24. _____ sincerely.
email flame
attaching
Yours
To
25. Let me _____ if you need any more information.
know
cyberbullying
attaching
Following
26. This refers to the placement and choice of words - how you use them - and the sentence structure that is used in an email
BCC
regards
tone
Following
27. I _____ for not replying sooner to your letter.
for
Dear
apologize
writing
28. Blind carbon copy - used to hide addresses from other recipients of the message - useful for broadcast emails - useful for protecting privacy because all email addresses are hidden
attaching
Hoping
BCC
writing