Test your basic knowledge |

Emails

Instructions:

Answer 28 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. I _____ a copy of your contract in this letter.
pleased
writing
enclose
for

2. An abusive message that is directed toward someone
sorry
Dear
email flame
To

3. _____ letter is to inform you ...
email flame
writing
Yours
This

4. _____ our phone conversation today - ...
cyberbullying
Hoping
sarcasm
Following

5. I am _____ to accept your job application.
sorry
regards
pleased
sarcasm

6. I am _____ to inform you about the delay.
regards
sorry
writing
cyberbullying

7. Carbon copy - used to provide information to others but no action is required
cyberbullying
In
request
cc

8. Let me _____ if you need any more information.
request
know
audience
Hoping

9. I am _____ to enquire about...
cc
cyberbullying
forward
writing

10. Thank you _____ your letter.
for
reply
forward
hesitate

11. Deliberate - repeated harm caused through electronic media taht is considered a computer crime
know
cyberbullying
tone
cc

12. _____ sincerely
In
pleased
Yours
tone

13. Who you are aiming to read a message
To
Dear
audience
for

14. _____ sincerely.
To
Yours
BCC
In

15. Concerning your _____ about our products...
sarcasm
request
Hoping
apologize

16. Used when we are sending something to someone directly
attaching
email flame
To
for

17. This refers to the placement and choice of words - how you use them - and the sentence structure that is used in an email
tone
hesitate
Hoping
reply

18. Best _____
regards
cc
Yours
hesitate

19. I look _____ to seeing you next week.
Hoping
cyberbullying
forward
In

20. _____ to see you soon.
Hoping
know
cc
writing

21. I _____ for not replying sooner to your letter.
apologize
for
pleased
Hoping

22. _____ Mr Smith
Dear
In
request
sorry

23. _____answer to your question...
attaching
Yours
Dear
In

24. Don't _____ to contact me for more details.
Yours
reply
hesitate
This

25. I am _____ two files to this email.
email flame
request
cyberbullying
attaching

26. Blind carbon copy - used to hide addresses from other recipients of the message - useful for broadcast emails - useful for protecting privacy because all email addresses are hidden
To
BCC
cc
reply

27. In _____ to your letter...
hesitate
Yours
sorry
reply

28. This is difficult to display through email
writing
pleased
tone
sarcasm