SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
Search
Test your basic knowledge |
Emails
Start Test
Study First
Subjects
:
it-skills
,
soft-skills
Instructions:
Answer 28 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Who you are aiming to read a message
tone
audience
for
cyberbullying
2. I am _____ to accept your job application.
regards
apologize
cc
pleased
3. Carbon copy - used to provide information to others but no action is required
This
email flame
know
cc
4. _____ sincerely
To
enclose
Dear
Yours
5. This refers to the placement and choice of words - how you use them - and the sentence structure that is used in an email
enclose
Yours
tone
for
6. Best _____
In
Yours
regards
cyberbullying
7. An abusive message that is directed toward someone
Yours
regards
Hoping
email flame
8. I look _____ to seeing you next week.
email flame
In
forward
writing
9. I am _____ two files to this email.
audience
apologize
attaching
cyberbullying
10. In _____ to your letter...
attaching
reply
email flame
regards
11. _____ Mr Smith
Dear
cyberbullying
In
This
12. Let me _____ if you need any more information.
sorry
tone
know
writing
13. I _____ a copy of your contract in this letter.
apologize
cyberbullying
BCC
enclose
14. Used when we are sending something to someone directly
To
In
forward
This
15. Thank you _____ your letter.
Yours
for
Dear
request
16. _____ letter is to inform you ...
enclose
writing
audience
This
17. Blind carbon copy - used to hide addresses from other recipients of the message - useful for broadcast emails - useful for protecting privacy because all email addresses are hidden
BCC
cc
cyberbullying
enclose
18. Concerning your _____ about our products...
audience
This
request
for
19. I am _____ to enquire about...
Following
Yours
writing
cyberbullying
20. _____ our phone conversation today - ...
cc
To
Yours
Following
21. _____ sincerely.
audience
BCC
Dear
Yours
22. Don't _____ to contact me for more details.
hesitate
To
pleased
for
23. _____ to see you soon.
email flame
Hoping
This
reply
24. I _____ for not replying sooner to your letter.
apologize
Yours
BCC
audience
25. This is difficult to display through email
apologize
sarcasm
attaching
BCC
26. I am _____ to inform you about the delay.
writing
sorry
forward
Hoping
27. Deliberate - repeated harm caused through electronic media taht is considered a computer crime
This
cyberbullying
regards
attaching
28. _____answer to your question...
cyberbullying
email flame
Hoping
In