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Test your basic knowledge |
Emails
Start Test
Study First
Subjects
:
it-skills
,
soft-skills
Instructions:
Answer 28 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. _____ sincerely
To
This
Yours
sarcasm
2. Let me _____ if you need any more information.
attaching
cyberbullying
writing
know
3. An abusive message that is directed toward someone
This
email flame
attaching
reply
4. Blind carbon copy - used to hide addresses from other recipients of the message - useful for broadcast emails - useful for protecting privacy because all email addresses are hidden
Yours
apologize
email flame
BCC
5. I am _____ to inform you about the delay.
sorry
writing
enclose
Yours
6. I am _____ to enquire about...
regards
reply
Hoping
writing
7. Deliberate - repeated harm caused through electronic media taht is considered a computer crime
cyberbullying
know
reply
Hoping
8. I look _____ to seeing you next week.
forward
email flame
This
tone
9. Carbon copy - used to provide information to others but no action is required
email flame
writing
Following
cc
10. Used when we are sending something to someone directly
apologize
hesitate
To
audience
11. _____ sincerely.
BCC
Dear
audience
Yours
12. _____ Mr Smith
forward
sarcasm
To
Dear
13. Don't _____ to contact me for more details.
attaching
enclose
hesitate
Following
14. This is difficult to display through email
sarcasm
apologize
forward
Dear
15. Thank you _____ your letter.
for
Yours
apologize
cyberbullying
16. _____ letter is to inform you ...
Following
know
This
Hoping
17. Best _____
Dear
regards
This
Hoping
18. I am _____ two files to this email.
In
Yours
attaching
hesitate
19. Concerning your _____ about our products...
apologize
pleased
cc
request
20. I am _____ to accept your job application.
forward
This
pleased
To
21. This refers to the placement and choice of words - how you use them - and the sentence structure that is used in an email
Dear
In
reply
tone
22. _____ to see you soon.
pleased
sarcasm
request
Hoping
23. _____answer to your question...
In
Hoping
apologize
reply
24. In _____ to your letter...
reply
hesitate
BCC
sorry
25. I _____ a copy of your contract in this letter.
know
To
enclose
Hoping
26. I _____ for not replying sooner to your letter.
pleased
Yours
apologize
tone
27. _____ our phone conversation today - ...
Following
In
Yours
forward
28. Who you are aiming to read a message
Yours
In
audience
regards