Test your basic knowledge |

Subjects : it-skills, soft-skills
Instructions:
  • Answer 28 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. This is difficult to display through email






2. Thank you _____ your letter.






3. I am _____ to enquire about...






4. Concerning your _____ about our products...






5. An abusive message that is directed toward someone






6. _____ Mr Smith






7. Carbon copy - used to provide information to others but no action is required






8. _____answer to your question...






9. Let me _____ if you need any more information.






10. This refers to the placement and choice of words - how you use them - and the sentence structure that is used in an email






11. _____ our phone conversation today - ...






12. Deliberate - repeated harm caused through electronic media taht is considered a computer crime






13. _____ letter is to inform you ...






14. I _____ a copy of your contract in this letter.






15. I am _____ two files to this email.






16. _____ sincerely.






17. I am _____ to inform you about the delay.






18. Who you are aiming to read a message






19. In _____ to your letter...






20. _____ sincerely






21. Used when we are sending something to someone directly






22. I _____ for not replying sooner to your letter.






23. Blind carbon copy - used to hide addresses from other recipients of the message - useful for broadcast emails - useful for protecting privacy because all email addresses are hidden






24. Best _____






25. I am _____ to accept your job application.






26. Don't _____ to contact me for more details.






27. I look _____ to seeing you next week.






28. _____ to see you soon.