Test your basic knowledge |

Subjects : it-skills, soft-skills
  • Answer 28 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. I _____ a copy of your contract in this letter.

2. An abusive message that is directed toward someone

3. Used when we are sending something to someone directly

4. I am _____ two files to this email.

5. I am _____ to accept your job application.

6. _____ sincerely.

7. _____ Mr Smith

8. Carbon copy - used to provide information to others but no action is required

9. Blind carbon copy - used to hide addresses from other recipients of the message - useful for broadcast emails - useful for protecting privacy because all email addresses are hidden

10. Thank you _____ your letter.

11. _____ to see you soon.

12. _____ sincerely

13. Deliberate - repeated harm caused through electronic media taht is considered a computer crime

14. In _____ to your letter...

15. I am _____ to inform you about the delay.

16. Let me _____ if you need any more information.

17. _____answer to your question...

18. I am _____ to enquire about...

19. _____ our phone conversation today - ...

20. This refers to the placement and choice of words - how you use them - and the sentence structure that is used in an email

21. Concerning your _____ about our products...

22. Who you are aiming to read a message

23. I look _____ to seeing you next week.

24. This is difficult to display through email

25. I _____ for not replying sooner to your letter.

26. _____ letter is to inform you ...

27. Don't _____ to contact me for more details.

28. Best _____