Test your basic knowledge |

Emails

Instructions:

Answer 28 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. _____ our phone conversation today - ...
Following
forward
writing
This

2. I _____ a copy of your contract in this letter.
Yours
tone
know
enclose

3. _____ to see you soon.
Hoping
attaching
audience
In

4. In _____ to your letter...
In
cyberbullying
reply
email flame

5. Best _____
regards
cc
apologize
Hoping

6. An abusive message that is directed toward someone
email flame
Hoping
forward
request

7. Who you are aiming to read a message
Dear
forward
reply
audience

8. I am _____ to accept your job application.
know
In
Hoping
pleased

9. Thank you _____ your letter.
email flame
Yours
for
sarcasm

10. Carbon copy - used to provide information to others but no action is required
Yours
reply
cc
tone

11. I am _____ to inform you about the delay.
writing
for
sorry
Dear

12. Let me _____ if you need any more information.
Hoping
attaching
sorry
know

13. Don't _____ to contact me for more details.
hesitate
In
apologize
request

14. _____ sincerely
email flame
Yours
know
enclose

15. Blind carbon copy - used to hide addresses from other recipients of the message - useful for broadcast emails - useful for protecting privacy because all email addresses are hidden
BCC
Yours
cyberbullying
hesitate

16. _____ letter is to inform you ...
To
pleased
This
Dear

17. I _____ for not replying sooner to your letter.
hesitate
forward
sarcasm
apologize

18. This refers to the placement and choice of words - how you use them - and the sentence structure that is used in an email
request
apologize
reply
tone

19. Concerning your _____ about our products...
for
know
request
Following

20. I look _____ to seeing you next week.
BCC
for
cc
forward

21. _____ Mr Smith
reply
writing
Dear
enclose

22. _____answer to your question...
To
regards
writing
In

23. I am _____ to enquire about...
Yours
know
In
writing

24. _____ sincerely.
Yours
regards
attaching
Following

25. I am _____ two files to this email.
sarcasm
know
cyberbullying
attaching

26. Used when we are sending something to someone directly
BCC
To
for
This

27. Deliberate - repeated harm caused through electronic media taht is considered a computer crime
writing
audience
Dear
cyberbullying

28. This is difficult to display through email
know
sarcasm
cc
sorry