Test your basic knowledge |

Subjects : it-skills, soft-skills
Instructions:
  • Answer 28 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. This refers to the placement and choice of words - how you use them - and the sentence structure that is used in an email






2. Carbon copy - used to provide information to others but no action is required






3. Best _____






4. Let me _____ if you need any more information.






5. _____answer to your question...






6. _____ sincerely.






7. This is difficult to display through email






8. Don't _____ to contact me for more details.






9. Used when we are sending something to someone directly






10. _____ sincerely






11. I am _____ to inform you about the delay.






12. _____ letter is to inform you ...






13. Blind carbon copy - used to hide addresses from other recipients of the message - useful for broadcast emails - useful for protecting privacy because all email addresses are hidden






14. I look _____ to seeing you next week.






15. I am _____ to enquire about...






16. Concerning your _____ about our products...






17. Deliberate - repeated harm caused through electronic media taht is considered a computer crime






18. _____ to see you soon.






19. An abusive message that is directed toward someone






20. In _____ to your letter...






21. I _____ for not replying sooner to your letter.






22. I _____ a copy of your contract in this letter.






23. _____ Mr Smith






24. I am _____ to accept your job application.






25. I am _____ two files to this email.






26. Who you are aiming to read a message






27. Thank you _____ your letter.






28. _____ our phone conversation today - ...