Test your basic knowledge |

Subjects : it-skills, soft-skills
Instructions:
  • Answer 28 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Carbon copy - used to provide information to others but no action is required






2. Let me _____ if you need any more information.






3. I look _____ to seeing you next week.






4. _____answer to your question...






5. I am _____ to enquire about...






6. I _____ for not replying sooner to your letter.






7. _____ sincerely.






8. _____ letter is to inform you ...






9. _____ to see you soon.






10. Best _____






11. Blind carbon copy - used to hide addresses from other recipients of the message - useful for broadcast emails - useful for protecting privacy because all email addresses are hidden






12. I am _____ two files to this email.






13. Who you are aiming to read a message






14. Used when we are sending something to someone directly






15. _____ Mr Smith






16. Concerning your _____ about our products...






17. Don't _____ to contact me for more details.






18. This is difficult to display through email






19. I am _____ to accept your job application.






20. _____ sincerely






21. I am _____ to inform you about the delay.






22. An abusive message that is directed toward someone






23. _____ our phone conversation today - ...






24. Deliberate - repeated harm caused through electronic media taht is considered a computer crime






25. Thank you _____ your letter.






26. In _____ to your letter...






27. I _____ a copy of your contract in this letter.






28. This refers to the placement and choice of words - how you use them - and the sentence structure that is used in an email