Test your basic knowledge |

Emails

Instructions:

Answer 28 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. In _____ to your letter...
attaching
Hoping
reply
audience

2. I _____ a copy of your contract in this letter.
tone
sorry
enclose
Following

3. Thank you _____ your letter.
Yours
email flame
for
Yours

4. Deliberate - repeated harm caused through electronic media taht is considered a computer crime
hesitate
know
cyberbullying
Hoping

5. Who you are aiming to read a message
audience
tone
cc
forward

6. _____answer to your question...
In
hesitate
forward
for

7. Blind carbon copy - used to hide addresses from other recipients of the message - useful for broadcast emails - useful for protecting privacy because all email addresses are hidden
email flame
Yours
In
BCC

8. I am _____ to inform you about the delay.
reply
cc
pleased
sorry

9. I _____ for not replying sooner to your letter.
for
BCC
To
apologize

10. _____ Mr Smith
for
know
enclose
Dear

11. Concerning your _____ about our products...
Yours
request
regards
This

12. This is difficult to display through email
apologize
This
sarcasm
forward

13. Used when we are sending something to someone directly
reply
cyberbullying
To
pleased

14. Don't _____ to contact me for more details.
sorry
for
forward
hesitate

15. _____ to see you soon.
know
regards
Yours
Hoping

16. Carbon copy - used to provide information to others but no action is required
cc
pleased
sarcasm
request

17. _____ sincerely.
cyberbullying
Yours
BCC
for

18. _____ sincerely
Hoping
apologize
email flame
Yours

19. I am _____ two files to this email.
sarcasm
pleased
attaching
Dear

20. I am _____ to enquire about...
cc
Dear
email flame
writing

21. I look _____ to seeing you next week.
Dear
hesitate
forward
cc

22. This refers to the placement and choice of words - how you use them - and the sentence structure that is used in an email
tone
Yours
This
attaching

23. I am _____ to accept your job application.
pleased
enclose
email flame
cyberbullying

24. _____ letter is to inform you ...
This
Hoping
Dear
BCC

25. Best _____
audience
regards
In
cc

26. An abusive message that is directed toward someone
hesitate
Yours
email flame
This

27. Let me _____ if you need any more information.
BCC
Dear
In
know

28. _____ our phone conversation today - ...
Following
To
tone
cyberbullying