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Gemba Kaizen
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Subjects
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certifications
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kaizen
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A set of the most practical reminders in implementing kaizen in gemba: (1)Go to gemba when problems arise; (2)check gembutsu; (3)take temporary measures on the spot; (4)find and eliminate the root cause; and (5)standardize to prevent recurrence.
Standardization
Five golden rules of gemba management
Pull production
Standards
2. Standardize - Measure - Gauge - Innovate - Ad infinitum
4th Kaizen step
Other cycles
5 Whys
Kaizen Cycle
3. A method for cost reduction; it aims at reducing material and component costs at the upstream stages of designing and design reviews and involves cross-functional collaborations of product design - production engineering - quality assurance - and man
Pareto chart
Value analysis (VA)
QCD
Cycle time
4. Measure the standardized operation (find cycle time and amount of in-process inventory)
QCD
3rd Kaizen step
Ask why five times
2nd Kaizen step
5. The Japanese word meaning 'waste' which - when applied to management of the workplace - refers to a wide range of non-value-adding activities. In gemba - there are only two types of activities: value adding and non-value adding. Eight types of muda:
QF
3rd Kaizen step
Muda
Quality
6. The place where work-in-processes and supplies are stored in gemba. A store room is different from the normal warehouse since only standardized inventory is kept in the store room.
Cost
Visual management
QCDMS
Store room
7. A form of root cause analysis in which the user asks 'why' to a problem and its answer up to five (if needed) successive times
Three M's in gemba
Cross-funtional management
5 Whys
Statistical process control (SPC)
8. Failure Mode and Effect Analysis is an an analytical tool used to predict and eliminate in advance any potential design defect in new product by analyzing the effects of failure modes of component parts on the final product performance.
Gembutsu
4th Kaizen step
FMEA
2nd Kaizen step
9. The opposite of pull production. The previous process produces as much as it can without regard for to the actual requirements of the next process and sends them to the next process whether there is a need or not.
Push production
Statistical process control (SPC)
Cost
Hiyari report
10. Only one work piece is allowed to flow from process to process to minimize muda in a JIT production system.
Kaizen story
Kosu
One-piece flow
Conformance
11. A communication tool in the just-in-time system whenever a batch production is involved. A kanban - which means a sign board in Japanese - is attached to a given number of parts or products in the production line - instructing the delivery of a given
Kanban
Quality circles
Pull production
QCD
12. A graphical tool for ranking causes from the most significant to the least significant. The Pareto principle (80:20) suggests that 80 percent of effects come from 20 percent of the possible causes. The Pareto chart is one of the seven basic tools of
Mura
Pareto chart
Don't get it - don't make it - don't send it
Other cycles
13. Aims at maximizing equipment effectiveness throughout the entire life of the equipment. TPM involved everyone in all departments and at all levels; it motivates people for plant maintenance through small-group and autonomous activities - and involves
Five S's (5S)
Kaizen systems
Delivery
Total productive maintenance (TPM)
14. The first principle of gemba kaizen. This is a reminder that whenever abnormality occurs - or whenever a manager wishes to know the current state of operations - he or she should go to gemba right away - since gemba is a source of all information.
AQL
Total productive maintenance (TPM)
Go to gemba
Value analysis (VA)
15. The application of statistical techniques to control quality. Often used interchangeably with statistical process control - but includes acceptance sampling as well as statistical process control.
Statistical quality control (SQC)
Simultaneous realization of QCD
QCDMS
Visual management
16. When used in the contact of QCD - the word delivery refers to meeting both the delivery as well as the volume requirements of the customer.
Kaizen Cycle
Statistical quality control (SQC)
Delivery
Control chart
17. Japanese word meaning strain and difficulty.
Standardization
SDCA
QCD
Muri
18. A commonsense principle of determining the root cause of a problem.
Cycle time
Morning market
Ask why five times
Kaizen systems
19. The Japanese words referring to conventional perception of gemba - kiken (dangerous) - kitanai (dirty) - and kitsui (stressful) - in direct contrast to the idea of gemba being the place where real value is added and the source of ideas for achieving
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20. A chart with upper and lower control limits on which values of some statistical measures for a series of samples or subgroups are plotted. The chart frequently shows a central line to help detect a trend of plotted values toward either control limit.
Quality
Three M's (3M)
Cross-funtional management
Control chart
21. Refers to the practice of anticipating danger in advance and taking steps to avoid it.
Hiyari KYT
Hiyari report
Failure Tree Analysis (FTA)
Mura
22. Teamwork - Personal discipline - Improved morale - Quality circles - Suggestions for improvement
5 Kaizen Elements
Five golden rules of gemba management
Store room
Cost
23. One of the basic requirements of a JIT production system. THe previous process produces only as many products as are consumed by the following process.
Kaizen concepts
Pull production
Push production
5 Whys
24. One of the basic pillars of just-in-time production system. In the flow production - machines are arranged in the order of processing so that the work piece flows between processes without interruption and stagnation.
Go to gemba
Don't get it - don't make it - don't send it
Flow Production
5 Whys
25. An affirmative indication or judgement that a product or service has met the requirements of a relevant specification - contract - or regulation.
Simultaneous realization of QCD
Value analysis (VA)
Conformance
Kanban
26. When used in the contact of QCD - the word cost usually refers to cost management - and not cost cutting. Cost management refers to managing various resources properly - and eliminating all sort of muda in such a way that the overall cost goes down.
Standardization
Cross-funtional management
Cost
PDCA
27. Kaizen and management; Process versus result; Following the PDCA/SDCA; Putting quality first; Speaking with data; Treating the next process as the customer.
Five golden rules of gemba management
Kaizen concepts
Simultaneous realization of QCD
Kosu
28. Japanese word meaning irregularity or variability.
Three M's in gemba
Heinrich's Law
Mura
AQL
29. Standardize an operation and activities
JK (jishu kanri)
Failure Tree Analysis (FTA)
1st Kaizen step
3rd Kaizen step
30. Standardize-Do-Check-Act - the basic steps to be followed to maintain the current status.
Delivery
Other cycles
SDCA
Conformance
31. Plan-Do-Check-Act - the basic steps to be followed in making continual improvement.
5th Kaizen step
Hiyari report
PDCA
Mura
32. A diagram to show causes (process) and the effect (result). The diagram is used to determine the real cause(s) and is one of seven basic tools of problem solving.
Cost
Ishikawa (fishbone) diagram
Three M's in gemba
Kaizen systems
33. Quality Function Deployment is a management approach to identify customer requirements first - and then work back through the stages of design - engineering - production - sales - and after-service of products.
Cross-funtional management
QF
Standardization
PDCA
34. A device that stops a machine whenever a defective product is produced.
Hiyari report
Kaizen story
Kaizen Cycle
Jidhoka (autonomation)
35. Examining tangible objects in gemba when attempting to determine the root cause of problems.
Check gembutsu
Don't get it - don't make it - don't send it
1st Kaizen step
Five M's (5M)
36. A checklist for good housekeeping to achieve greater order - efficiency - and discipline in the workplace. It is derived from the Japanese words seiri - seiton - seiso - seiketsu - and shituke and adopted to the English equivalents of sort - straight
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37. In the context of QCD - quality refers to the quality of products or services delivered to the customer. In this instance - quality refers to the conformance to specifications and customer requirements. In a broader sense - quality refers to the qual
Quality
Gembutsu
Mura
Hiyari KYT
38. Gauge measurements against requirements
Store room
Gemba
3rd Kaizen step
Five S's (5S)
39. Failure Tree Analysis is used to analyze and avoid in advance any safety and reliability problems by identifying cause-and-effect relationships and probability of problems by using the tree diagram.
Failure Tree Analysis (FTA)
Ishikawa (fishbone) diagram
FMEA
Pareto chart
40. The theoretical time it takes to produce a piece of product ordered by the customer - as determined by dividing the total production time by the number of units to be produced.
5th Kaizen step
JIT (just-in-time)
Total quality control
Takt time
41. Refers to the specific man hours it takes to process one unit of product in a given process and is calculated by multiplying the number of workers involved in the process by the actual time it takes to complete the process - and dividing that by the
Kosu
Kaizen story
Store room
Standardization
42. Shewart cycle - Deming cycle - PDCA
Flow Production
Other cycles
Pareto chart
Suggestion system
43. In gemba - oftern Morale (M) and Safety (S) are added to QCD as a target to be achieved.
Cost
QCDMS
FMEA
Ask why five times
44. Jishu kanji means autonomous management in Japanese and refers to workers' participation in kaizen activities as part of their daily activities under the guidance of the line manager.
JIT (just-in-time)
QCDMS
Control chart
JK (jishu kanri)
45. Organized kaizen activities on quality involves everyone in a company - managers and workers - in a totally integrated effort tower kaizen at every level. Also referred to as Total Quality Management.
Takt time
Total quality control
Cost
JK (jishu kanri)
46. A best way to do the job - namely - a set of policies - rules - directives - and procedures established by management for all major operations - which serve as guidelines that enable all employees to perform their jobs to assure good results.
Three M's (3M)
Standards
Quality circles
5 Whys
47. An optimum combination of man - machine - and material. The three elements of standardized work are take time - work sequence - and standard work-in-process.
Three K's (3K)
Ask why five times
Standardized work
Delivery
48. The actual time taken by an operator to process a piece of product
Check gembutsu
2nd Kaizen step
QCD
Cycle time
49. A daily routine at gemba that involved examining rejects made the previous day before the work begins so that countermeasures can be adopted as soon as possible - based on gemba-gembutsu principles.
Morning market
Standardization
Three M's (3M)
Heinrich's Law
50. An effective management method to provide information and gembutsu in a clearly visible manner to both workers and managers so that the current state of operations and the target for kaizen are understood by everybody. It also helps people to identif
5 Whys
Hiyari KYT
Visual management
Kanban
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