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Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. simultaneous buying and selling of an asset in order to profit from a price difference






2. Automatic form number reader






3. POS terminal used only for taking orders (no cash drawer)






4. Selling through internet to the extranet - like online shopping






5. Microprocessor based bar - capable of monitoring and posting sales transactions - determining refill and exp dates.






6. Indicates to managers how well individual products sell






7. Price look up keys






8. Global distribution systems are owned by and used by...






9. Projects furure hotel revenue by using projected occupancy rates and room rates






10. POS printer that is expensive but good for slips and receipts. Quick and fast.






11. Delineates reservation transactions and commisions payable - by travel agent






12. Produces a continuous detailed record of all POS transactions






13. Using sub recipes as part of a menu item recipe






14. Governs the internet. ICANN - non profit private sector corporation formed by the internets business - technical - academic - and user sector corporation formed by the Internets business' - technical - academic - and user communities.






15. Automatic slip feed






16. Summary of all relevant sales reports produced during a business week






17. The ability of travel agencies to book hotel reservations directly into a hotel's reservation system






18. Apollo - Amadeus - Galileo - SABRE - TIAS






19. An e-commerce strategy in which a seller negotiates a discounted rate with a supplier hotel and then adds a standard markup factor and sells the room to consumers






20. Video display for kitchen orders






21. Electronic networks used by travel agents and some IDS channels to make airline - car rental - and cruise line reservations






22. Connects a CRS and GDS - providing consumers and agents access to the CRS. Helps incur switch feeds.






23. Used in conjunction with preset and of PLU keys to provide additional detailed prep instructions






24. Indicates to managers how well categories of menu items sell and when






25. Keys proframmable by management for specific menu items






26. Massive network of networks - networking infrastructure. Connects millions of computers globally - info travels through it through protocols.






27. Centrally controlled - individually controlled - and network controlled.






28. A hotel chain's reservation system in which all participating properties are contractually related






29. An e-commerce strategy in which a seller negotiates to a discounted rate with a supplier hotel and then adds a standard mark up and sells to consumers






30. Global Distribution System






31. A reservation network that handles reservations for airline flights - car rentals - and hotel rooms






32. Recipes used to create a part of a menu item






33. Compiles weekly totals summarizing revenue earned by food and beverage departments or categories






34. Calculates actual costs to idea costs to indicate areas that need tighter control






35. Travel agents - airlines - consumers






36. Can be a one way ELS or two way. One way uses an electric key encoder while two way communicates to locks wirelessly. One key can be used in multiple locks for both.






37. Automated report showing amounts of individual products sold during a specified period of time






38. POS printer that's good for printing orders






39. Market Code






40. Employees place finger on small sensor to authenticate and log them in. Replaces passwords and key cards making it easier and more secure.






41. Bar equipped with a door alert system that reports to the minibar central computer via telephone line when the door is opened.






42. Energy Management system






43. Efficient transaction progress - streamlining record keeping - info used more productively - tracking offers - cost savings






44. Indicates the forms of payments used during a shift






45. Similar to intranet but it enables the firms business partners (like suppliers and consumers) to access the firms intranet.






46. Uses intranet - like the dell computer example. Supply chain technology






47. Employee ordering needed supplies or information






48. Prevents info from one guest check from overwriting info from another






49. POS terminal used to enter and settle checks and may support up to 4 cash drawers.






50. Focused on ability for peopler o collaborate and share info online. It's more dynamic than the previous version and its more organized. Based on serving web applications.