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Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Selling through internet to the extranet - like online shopping






2. Keys proframmable by management for specific menu items






3. Indicates the forms of payments used during a shift






4. A set of demand forecasting techniques used to develop pricing strategies that maximize rooms revenue






5. Simultaneous processing






6. Used in evaluating pricing design and contents of a menu






7. Used in conjunction with preset and of PLU keys to provide additional detailed prep instructions






8. Internet distribution systems






9. Automated report showing amounts of individual products sold during a specified period of time






10. Ensures all payments and charges are captured and recorded correctly.






11. Performs back and front office functions - supports housekeeping and catering. Keeps track of frequent guests and customers - internet reservation modules - tracks luggage as well.






12. Indicates expecte beverage income by category






13. Similar to intranet but it enables the firms business partners (like suppliers and consumers) to access the firms intranet.






14. Produces a continuous detailed record of all POS transactions






15. Non automated bar based on manual checking or honor system






16. Type of ELS that operates through a centralized master code consul interfaced to every key lock. Expensive - yet secure.






17. Focused on ability for peopler o collaborate and share info online. It's more dynamic than the previous version and its more organized. Based on serving web applications.






18. Global Distribution System






19. Delineates reservation transactions and commisions payable - by travel agent






20. Indicates to managers how well individual products sell






21. Apollo - Amadeus - Galileo - SABRE - TIAS






22. This system is a challenge because the server is located off site and the internet connection is sued to collect data from pos terminals to transfer to the remote server. it can be unavailable is the connection disconnects.






23. POS terminal used only for entering orders






24. Centrally controlled - individually controlled - and network controlled.






25. Efficient transaction progress - streamlining record keeping - info used more productively - tracking offers - cost savings






26. An e-commerce strategy in which a seller negotiates a discounted rate with a supplier hotel and then adds a standard markup factor and sells the room to consumers






27. Using sub recipes as part of a menu item recipe






28. Connects a CRS and GDS - providing consumers and agents access to the CRS. Helps incur switch feeds.






29. Exs such as mechanical keys - key cards - etc. They're inexpensive - convenient - traceable - secure - replaceable - low cost for new keys - recyclable - etc.






30. Summary of all relevant sales reports produced during a business week






31. POS terminal used only for taking orders (no cash drawer)






32. Unlike electronic locking systems - these are cheaper but heavier to carry - not convenient and have a high replacement cost - and you can't trace them. They're also duplicatable.






33. POS terminal used to enter and settle checks and may support up to 4 cash drawers.






34. Installed in guest room and takes control of the lights and AC when it doesn't detect motion.






35. Electronic networks used by travel agents and some IDS channels to make airline - car rental - and cruise line reservations






36. Recipes used to create a part of a menu item






37. Calculates actual costs to idea costs to indicate areas that need tighter control






38. simultaneous buying and selling of an asset in order to profit from a price difference






39. Can be a one way ELS or two way. One way uses an electric key encoder while two way communicates to locks wirelessly. One key can be used in multiple locks for both.






40. Safes and keycards use this technology for fingerprints - and scanners.






41. A hotel chain's reservation system in which all participating properties are contractually related






42. Key card - code based - smart card based - biometric






43. An intermediary between a central reservation system and e-distribution channelse






44. Video display for kitchen orders






45. provides a daily summary of reservation records that were created - modified - or canceled






46. Bar equipped with a door alert system that reports to the minibar central computer via telephone line when the door is opened.






47. Travel agents - airlines - consumers






48. Indicated total sold by each individual server during a shift






49. POS printer that's good for printing orders






50. Governs the internet. ICANN - non profit private sector corporation formed by the internets business - technical - academic - and user sector corporation formed by the Internets business' - technical - academic - and user communities.