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Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Selling through internet to the extranet - like online shopping






2. Indicates expecte beverage income by category






3. Connects a CRS and GDS - providing consumers and agents access to the CRS. Helps incur switch feeds.






4. Travel agents - airlines - consumers






5. Massive network of networks - networking infrastructure. Connects millions of computers globally - info travels through it through protocols.






6. The ability of travel agencies to book hotel reservations directly into a hotel's reservation system






7. A reservation network that handles reservations for airline flights - car rentals - and hotel rooms






8. Recipes used to create a part of a menu item






9. Automated report used in beverage alcohol sales to resolve discrepancies between sales by category and sales by beverage server






10. Bar equipped with a door alert system that reports to the minibar central computer via telephone line when the door is opened.






11. Apollo - Amadeus - Galileo - SABRE - TIAS






12. Compiles weekly totals summarizing revenue earned by food and beverage departments or categories






13. Global Distribution System






14. Produces a continuous detailed record of all POS transactions






15. Form of selling with no major party needed






16. Unlike electronic locking systems - these are cheaper but heavier to carry - not convenient and have a high replacement cost - and you can't trace them. They're also duplicatable.






17. Automatic form number reader






18. Performs back and front office functions - supports housekeeping and catering. Keeps track of frequent guests and customers - internet reservation modules - tracks luggage as well.






19. A hotel chain's reservation system in which all participating properties are contractually related






20. POS printer that's good for printing orders






21. Non automated bar based on manual checking or honor system






22. Simultaneous processing






23. Installed in guest room and takes control of the lights and AC when it doesn't detect motion.






24. POS printer that is expensive but good for slips and receipts. Quick and fast.






25. simultaneous buying and selling of an asset in order to profit from a price difference






26. Electronic networks used by travel agents and some IDS channels to make airline - car rental - and cruise line reservations






27. Safes and keycards use this technology for fingerprints - and scanners.






28. Summary of all relevant sales reports produced during a business week






29. Governs the internet. ICANN - non profit private sector corporation formed by the internets business - technical - academic - and user sector corporation formed by the Internets business' - technical - academic - and user communities.






30. POS terminal used only for entering orders






31. Uses intranet - like the dell computer example. Supply chain technology






32. Computer network within an organization that uses internet tech for members of the organization only. Uses internet tech - usually used for employees to browse company based systems.






33. Keyboard overlay for each meal period






34. Internet distribution systems






35. Price look up keys






36. POS terminal used only for taking orders (no cash drawer)






37. Video display for kitchen orders






38. An e-commerce strategy in which a seller negotiates to a discounted rate with a supplier hotel and then adds a standard mark up and sells to consumers






39. A set of demand forecasting techniques used to develop pricing strategies that maximize rooms revenue






40. Lowest or highest selling price on a menu






41. An e-commerce strategy in which a seller negotiates a discounted rate with a supplier hotel and then adds a standard markup factor and sells the room to consumers






42. provides a daily summary of reservation records that were created - modified - or canceled






43. Used in conjunction with preset and of PLU keys to provide additional detailed prep instructions






44. Employees place finger on small sensor to authenticate and log them in. Replaces passwords and key cards making it easier and more secure.






45. Prevents info from one guest check from overwriting info from another






46. Indicated total sold by each individual server during a shift






47. Can be a one way ELS or two way. One way uses an electric key encoder while two way communicates to locks wirelessly. One key can be used in multiple locks for both.






48. Calculates actual costs to idea costs to indicate areas that need tighter control






49. Global distribution systems are owned by and used by...






50. Using sub recipes as part of a menu item recipe