Test your basic knowledge |

Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Installed in guest room and takes control of the lights and AC when it doesn't detect motion.






2. Energy Management system






3. Delineates reservation transactions and commisions payable - by travel agent






4. Produces a continuous detailed record of all POS transactions






5. provides a daily summary of reservation records that were created - modified - or canceled






6. Indicates expecte beverage income by category






7. Market Code






8. Exs such as mechanical keys - key cards - etc. They're inexpensive - convenient - traceable - secure - replaceable - low cost for new keys - recyclable - etc.






9. Price look up keys






10. Global distribution systems are owned by and used by...






11. Global Distribution System






12. Indicated total sold by each individual server during a shift






13. Compiles weekly totals summarizing revenue earned by food and beverage departments or categories






14. Microprocessor based bar - capable of monitoring and posting sales transactions - determining refill and exp dates.






15. Used in conjunction with preset and of PLU keys to provide additional detailed prep instructions






16. A hotel chain's reservation system in which all participating properties are contractually related






17. Ensures all payments and charges are captured and recorded correctly.






18. Form of selling with no major party needed






19. Can be a one way ELS or two way. One way uses an electric key encoder while two way communicates to locks wirelessly. One key can be used in multiple locks for both.






20. Apollo - Amadeus - Galileo - SABRE - TIAS






21. Using sub recipes as part of a menu item recipe






22. Governs the internet. ICANN - non profit private sector corporation formed by the internets business - technical - academic - and user sector corporation formed by the Internets business' - technical - academic - and user communities.






23. Electronic networks used by travel agents and some IDS channels to make airline - car rental - and cruise line reservations






24. simultaneous buying and selling of an asset in order to profit from a price difference






25. Video display for kitchen orders






26. Recipes used to create a part of a menu item






27. Bar equipped with a door alert system that reports to the minibar central computer via telephone line when the door is opened.






28. Unlike electronic locking systems - these are cheaper but heavier to carry - not convenient and have a high replacement cost - and you can't trace them. They're also duplicatable.






29. The ability of travel agencies to book hotel reservations directly into a hotel's reservation system






30. Keyboard overlay for each meal period






31. This system is a challenge because the server is located off site and the internet connection is sued to collect data from pos terminals to transfer to the remote server. it can be unavailable is the connection disconnects.






32. Automated report showing amounts of individual products sold during a specified period of time






33. Computer network within an organization that uses internet tech for members of the organization only. Uses internet tech - usually used for employees to browse company based systems.






34. Uses intranet - like the dell computer example. Supply chain technology






35. POS printer that's good for printing orders






36. Safes and keycards use this technology for fingerprints - and scanners.






37. Uses an inprinted bar code rather than a manual server entry to access a guest check






38. Non automated bar based on manual checking or honor system






39. Efficient transaction progress - streamlining record keeping - info used more productively - tracking offers - cost savings






40. Key card - code based - smart card based - biometric






41. Automated report used in beverage alcohol sales to resolve discrepancies between sales by category and sales by beverage server






42. Indicates to managers how well individual products sell






43. Internet distribution systems






44. Prevents info from one guest check from overwriting info from another






45. Lowest or highest selling price on a menu






46. Similar to intranet but it enables the firms business partners (like suppliers and consumers) to access the firms intranet.






47. An e-commerce strategy in which a seller negotiates a discounted rate with a supplier hotel and then adds a standard markup factor and sells the room to consumers






48. Indicates the forms of payments used during a shift






49. Employees place finger on small sensor to authenticate and log them in. Replaces passwords and key cards making it easier and more secure.






50. Used in evaluating pricing design and contents of a menu