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Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. POS terminal used only for taking orders (no cash drawer)






2. Micros - Aloha - Digital Dining - Positouch - Restaurant Mgr - Maitre D - Squirrel - Casio






3. This system is a challenge because the server is located off site and the internet connection is sued to collect data from pos terminals to transfer to the remote server. it can be unavailable is the connection disconnects.






4. Employee ordering needed supplies or information






5. Uses an inprinted bar code rather than a manual server entry to access a guest check






6. Keyboard overlay for each meal period






7. POS printer that's good for printing orders






8. provides a daily summary of reservation records that were created - modified - or canceled






9. Computer network within an organization that uses internet tech for members of the organization only. Uses internet tech - usually used for employees to browse company based systems.






10. Produces a continuous detailed record of all POS transactions






11. Market Code






12. An e-commerce strategy in which a seller negotiates to a discounted rate with a supplier hotel and then adds a standard mark up and sells to consumers






13. Ensures all payments and charges are captured and recorded correctly.






14. Indicated total sold by each individual server during a shift






15. Price look up keys






16. Automated report used in beverage alcohol sales to resolve discrepancies between sales by category and sales by beverage server






17. A reservation network that handles reservations for airline flights - car rentals - and hotel rooms






18. Key card - code based - smart card based - biometric






19. Massive network of networks - networking infrastructure. Connects millions of computers globally - info travels through it through protocols.






20. Used in evaluating pricing design and contents of a menu






21. Exs such as mechanical keys - key cards - etc. They're inexpensive - convenient - traceable - secure - replaceable - low cost for new keys - recyclable - etc.






22. Using sub recipes as part of a menu item recipe






23. Global distribution systems are owned by and used by...






24. Recipes used to create a part of a menu item






25. Calculates actual costs to idea costs to indicate areas that need tighter control






26. POS terminal used to enter and settle checks and may support up to 4 cash drawers.






27. Simultaneous processing






28. An intermediary between a central reservation system and e-distribution channelse






29. A hotel chain's reservation system in which all participating properties are contractually related






30. Performs back and front office functions - supports housekeeping and catering. Keeps track of frequent guests and customers - internet reservation modules - tracks luggage as well.






31. Delineates reservation transactions and commisions payable - by travel agent






32. Global Distribution System






33. Compiles weekly totals summarizing revenue earned by food and beverage departments or categories






34. Automated report showing amounts of individual products sold during a specified period of time






35. Automatic form number reader






36. Indicates to managers how well categories of menu items sell and when






37. A set of demand forecasting techniques used to develop pricing strategies that maximize rooms revenue






38. Bar equipped with a door alert system that reports to the minibar central computer via telephone line when the door is opened.






39. Keys proframmable by management for specific menu items






40. Electronic networks used by travel agents and some IDS channels to make airline - car rental - and cruise line reservations






41. Video display for kitchen orders






42. POS terminal used only for entering orders






43. POS printer that is expensive but good for slips and receipts. Quick and fast.






44. Can be a one way ELS or two way. One way uses an electric key encoder while two way communicates to locks wirelessly. One key can be used in multiple locks for both.






45. Non automated bar based on manual checking or honor system






46. Form of selling with no major party needed






47. Focused on ability for peopler o collaborate and share info online. It's more dynamic than the previous version and its more organized. Based on serving web applications.






48. Uses intranet - like the dell computer example. Supply chain technology






49. Microprocessor based bar - capable of monitoring and posting sales transactions - determining refill and exp dates.






50. Apollo - Amadeus - Galileo - SABRE - TIAS