Test your basic knowledge |

Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Video display for kitchen orders






2. Market Code






3. Employees place finger on small sensor to authenticate and log them in. Replaces passwords and key cards making it easier and more secure.






4. Automatic form number reader






5. Form of selling with no major party needed






6. Key card - code based - smart card based - biometric






7. Indicates to managers how well individual products sell






8. Microprocessor based bar - capable of monitoring and posting sales transactions - determining refill and exp dates.






9. Used in evaluating pricing design and contents of a menu






10. Exs such as mechanical keys - key cards - etc. They're inexpensive - convenient - traceable - secure - replaceable - low cost for new keys - recyclable - etc.






11. Compiles weekly totals summarizing revenue earned by food and beverage departments or categories






12. POS printer that is expensive but good for slips and receipts. Quick and fast.






13. Indicated total sold by each individual server during a shift






14. Prevents info from one guest check from overwriting info from another






15. Selling through internet to the extranet - like online shopping






16. Automated report used in beverage alcohol sales to resolve discrepancies between sales by category and sales by beverage server






17. Computer network within an organization that uses internet tech for members of the organization only. Uses internet tech - usually used for employees to browse company based systems.






18. Unlike electronic locking systems - these are cheaper but heavier to carry - not convenient and have a high replacement cost - and you can't trace them. They're also duplicatable.






19. An intermediary between a central reservation system and e-distribution channelse






20. Safes and keycards use this technology for fingerprints - and scanners.






21. Automated report showing amounts of individual products sold during a specified period of time






22. Global distribution systems are owned by and used by...






23. Global Distribution System






24. Internet distribution systems






25. POS terminal used to enter and settle checks and may support up to 4 cash drawers.






26. Indicates to managers how well categories of menu items sell and when






27. The ability of travel agencies to book hotel reservations directly into a hotel's reservation system






28. Using sub recipes as part of a menu item recipe






29. Indicates the forms of payments used during a shift






30. Apollo - Amadeus - Galileo - SABRE - TIAS






31. Type of ELS that operates through a centralized master code consul interfaced to every key lock. Expensive - yet secure.






32. Governs the internet. ICANN - non profit private sector corporation formed by the internets business - technical - academic - and user sector corporation formed by the Internets business' - technical - academic - and user communities.






33. POS terminal used only for taking orders (no cash drawer)






34. Focused on ability for peopler o collaborate and share info online. It's more dynamic than the previous version and its more organized. Based on serving web applications.






35. Projects furure hotel revenue by using projected occupancy rates and room rates






36. Calculates actual costs to idea costs to indicate areas that need tighter control






37. Keys proframmable by management for specific menu items






38. provides a daily summary of reservation records that were created - modified - or canceled






39. Summary of all relevant sales reports produced during a business week






40. Connects a CRS and GDS - providing consumers and agents access to the CRS. Helps incur switch feeds.






41. Simultaneous processing






42. Centrally controlled - individually controlled - and network controlled.






43. Indicates expecte beverage income by category






44. Can be a one way ELS or two way. One way uses an electric key encoder while two way communicates to locks wirelessly. One key can be used in multiple locks for both.






45. Employee ordering needed supplies or information






46. Used in conjunction with preset and of PLU keys to provide additional detailed prep instructions






47. Bar equipped with a door alert system that reports to the minibar central computer via telephone line when the door is opened.






48. Electronic networks used by travel agents and some IDS channels to make airline - car rental - and cruise line reservations






49. POS terminal used only for entering orders






50. Travel agents - airlines - consumers