Test your basic knowledge |

Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Using sub recipes as part of a menu item recipe






2. Microprocessor based bar - capable of monitoring and posting sales transactions - determining refill and exp dates.






3. Used in conjunction with preset and of PLU keys to provide additional detailed prep instructions






4. Used in evaluating pricing design and contents of a menu






5. Key card - code based - smart card based - biometric






6. Selling through internet to the extranet - like online shopping






7. Uses intranet - like the dell computer example. Supply chain technology






8. Lowest or highest selling price on a menu






9. POS terminal used only for taking orders (no cash drawer)






10. An e-commerce strategy in which a seller negotiates to a discounted rate with a supplier hotel and then adds a standard mark up and sells to consumers






11. Market Code






12. Price look up keys






13. Form of selling with no major party needed






14. Prevents info from one guest check from overwriting info from another






15. Summary of all relevant sales reports produced during a business week






16. The ability of travel agencies to book hotel reservations directly into a hotel's reservation system






17. POS printer that is expensive but good for slips and receipts. Quick and fast.






18. Safes and keycards use this technology for fingerprints - and scanners.






19. Delineates reservation transactions and commisions payable - by travel agent






20. POS terminal used only for entering orders






21. An intermediary between a central reservation system and e-distribution channelse






22. Non automated bar based on manual checking or honor system






23. Internet distribution systems






24. simultaneous buying and selling of an asset in order to profit from a price difference






25. Indicates to managers how well individual products sell






26. Performs back and front office functions - supports housekeeping and catering. Keeps track of frequent guests and customers - internet reservation modules - tracks luggage as well.






27. Video display for kitchen orders






28. Indicates to managers how well categories of menu items sell and when






29. Massive network of networks - networking infrastructure. Connects millions of computers globally - info travels through it through protocols.






30. Centrally controlled - individually controlled - and network controlled.






31. Ensures all payments and charges are captured and recorded correctly.






32. Global Distribution System






33. Uses an inprinted bar code rather than a manual server entry to access a guest check






34. Keys proframmable by management for specific menu items






35. Automated report showing amounts of individual products sold during a specified period of time






36. Can be a one way ELS or two way. One way uses an electric key encoder while two way communicates to locks wirelessly. One key can be used in multiple locks for both.






37. Indicates expecte beverage income by category






38. A reservation network that handles reservations for airline flights - car rentals - and hotel rooms






39. Projects furure hotel revenue by using projected occupancy rates and room rates






40. Energy Management system






41. Employees place finger on small sensor to authenticate and log them in. Replaces passwords and key cards making it easier and more secure.






42. Indicates the forms of payments used during a shift






43. Automatic slip feed






44. A hotel chain's reservation system in which all participating properties are contractually related






45. A set of demand forecasting techniques used to develop pricing strategies that maximize rooms revenue






46. Type of ELS that operates through a centralized master code consul interfaced to every key lock. Expensive - yet secure.






47. Travel agents - airlines - consumers






48. Calculates actual costs to idea costs to indicate areas that need tighter control






49. Indicated total sold by each individual server during a shift






50. Apollo - Amadeus - Galileo - SABRE - TIAS