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Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Global Distribution System






2. A reservation network that handles reservations for airline flights - car rentals - and hotel rooms






3. Micros - Aloha - Digital Dining - Positouch - Restaurant Mgr - Maitre D - Squirrel - Casio






4. Automated report showing amounts of individual products sold during a specified period of time






5. Used in conjunction with preset and of PLU keys to provide additional detailed prep instructions






6. Focused on ability for peopler o collaborate and share info online. It's more dynamic than the previous version and its more organized. Based on serving web applications.






7. Form of selling with no major party needed






8. Used in evaluating pricing design and contents of a menu






9. Lowest or highest selling price on a menu






10. Indicates to managers how well individual products sell






11. Automatic form number reader






12. Calculates actual costs to idea costs to indicate areas that need tighter control






13. Recipes used to create a part of a menu item






14. Employees place finger on small sensor to authenticate and log them in. Replaces passwords and key cards making it easier and more secure.






15. Energy Management system






16. Safes and keycards use this technology for fingerprints - and scanners.






17. Travel agents - airlines - consumers






18. A set of demand forecasting techniques used to develop pricing strategies that maximize rooms revenue






19. Keys proframmable by management for specific menu items






20. An intermediary between a central reservation system and e-distribution channelse






21. Governs the internet. ICANN - non profit private sector corporation formed by the internets business - technical - academic - and user sector corporation formed by the Internets business' - technical - academic - and user communities.






22. Installed in guest room and takes control of the lights and AC when it doesn't detect motion.






23. An e-commerce strategy in which a seller negotiates to a discounted rate with a supplier hotel and then adds a standard mark up and sells to consumers






24. A hotel chain's reservation system in which all participating properties are contractually related






25. Prevents info from one guest check from overwriting info from another






26. Summary of all relevant sales reports produced during a business week






27. Projects furure hotel revenue by using projected occupancy rates and room rates






28. Selling through internet to the extranet - like online shopping






29. Key card - code based - smart card based - biometric






30. Video display for kitchen orders






31. Ensures all payments and charges are captured and recorded correctly.






32. Indicates the forms of payments used during a shift






33. simultaneous buying and selling of an asset in order to profit from a price difference






34. Produces a continuous detailed record of all POS transactions






35. Microprocessor based bar - capable of monitoring and posting sales transactions - determining refill and exp dates.






36. This system is a challenge because the server is located off site and the internet connection is sued to collect data from pos terminals to transfer to the remote server. it can be unavailable is the connection disconnects.






37. Bar equipped with a door alert system that reports to the minibar central computer via telephone line when the door is opened.






38. POS terminal used only for entering orders






39. Exs such as mechanical keys - key cards - etc. They're inexpensive - convenient - traceable - secure - replaceable - low cost for new keys - recyclable - etc.






40. Efficient transaction progress - streamlining record keeping - info used more productively - tracking offers - cost savings






41. Performs back and front office functions - supports housekeeping and catering. Keeps track of frequent guests and customers - internet reservation modules - tracks luggage as well.






42. Global distribution systems are owned by and used by...






43. POS printer that is expensive but good for slips and receipts. Quick and fast.






44. Indicates to managers how well categories of menu items sell and when






45. POS terminal used only for taking orders (no cash drawer)






46. Indicated total sold by each individual server during a shift






47. Centrally controlled - individually controlled - and network controlled.






48. An e-commerce strategy in which a seller negotiates a discounted rate with a supplier hotel and then adds a standard markup factor and sells the room to consumers






49. Unlike electronic locking systems - these are cheaper but heavier to carry - not convenient and have a high replacement cost - and you can't trace them. They're also duplicatable.






50. Connects a CRS and GDS - providing consumers and agents access to the CRS. Helps incur switch feeds.







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