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Test your basic knowledge |
Hospitality Information Technology
Start Test
Study First
Subject
:
hospitality
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Using sub recipes as part of a menu item recipe
Recipe chaining
ASF
DSP (disp. serv. provider)
Menu engineering
2. Internet distribution systems
B2C
Night Audit
IDS
Wholesaler model and merchant model
3. Video display for kitchen orders
EMS
KDU
Benefits of using a POS system
Main users of GDS
4. Electronic networks used by travel agents and some IDS channels to make airline - car rental - and cruise line reservations
Global distribution system
Web 2.0
PMS
Types of electronic in room safes
5. Market Code
GDS
C2C
Field in PMS to put guest type
Automated bar
6. Energy Management system
EMS
Real time capability
Distribution switch or bidirectional interface
Settlement methods report
7. Connects a CRS and GDS - providing consumers and agents access to the CRS. Helps incur switch feeds.
Distribution switch or bidirectional interface
Hardwired ELS
Settlement methods report
Real time capability
8. Installed in guest room and takes control of the lights and AC when it doesn't detect motion.
Body motion sensor detector
PLU keys
Microprocessor ELS
Distribution switch or bidirectional interface
9. Similar to intranet but it enables the firms business partners (like suppliers and consumers) to access the firms intranet.
Extranet
Mechanical locking systems
Types of EMS
Price point
10. The ability of travel agencies to book hotel reservations directly into a hotel's reservation system
Field in PMS to put guest type
Types of EMS
Table Management Systems
Seamless integration
11. Projects furure hotel revenue by using projected occupancy rates and room rates
Main users of GDS
Intranet
Revenue forecast report
Cashier POS terminal
12. POS printer that's good for printing orders
B2B
Wholesaler model and merchant model
Dot Matrix Print
Types of electronic in room safes
13. A reservation network that handles reservations for airline flights - car rentals - and hotel rooms
B2B
EMS
Intersell agency
Body motion sensor detector
14. Unlike electronic locking systems - these are cheaper but heavier to carry - not convenient and have a high replacement cost - and you can't trace them. They're also duplicatable.
ADNR
Biometrics in hotels
Mechanical locking systems
Hardwired ELS
15. Type of ELS that operates through a centralized master code consul interfaced to every key lock. Expensive - yet secure.
Intersell agency
Wholesaler model and merchant model
Outstanding guest checks report
Hardwired ELS
16. Exs such as mechanical keys - key cards - etc. They're inexpensive - convenient - traceable - secure - replaceable - low cost for new keys - recyclable - etc.
Marketing category report
Microprocessor ELS
Sales mix report
Electronic Locking System
17. Price look up keys
Seamless integration
PLU keys
Biometrics in hotels
Sales mix report
18. Focused on ability for peopler o collaborate and share info online. It's more dynamic than the previous version and its more organized. Based on serving web applications.
Body motion sensor detector
Merchant model
Night Audit
Web 2.0
19. POS terminal used only for taking orders (no cash drawer)
Pre check terminal
Most POS systems are based on...
ASF
Electronic Locking System
20. Microprocessor based bar - capable of monitoring and posting sales transactions - determining refill and exp dates.
B2B
Revenue management
Automated bar
Main users of GDS
21. Governs the internet. ICANN - non profit private sector corporation formed by the internets business - technical - academic - and user sector corporation formed by the Internets business' - technical - academic - and user communities.
Internet corporation for assigned names and numbers
Modifier keys
Seamless integration
PMS
22. simultaneous buying and selling of an asset in order to profit from a price difference
Arbitrage
DSP (disp. serv. provider)
C2C
ASF
23. Compiles weekly totals summarizing revenue earned by food and beverage departments or categories
Weekly sales spreadsheet
Marketing category report
Automated bar
EMS
24. A hotel chain's reservation system in which all participating properties are contractually related
Biometrics in hotels
ASF
Affiliate reservation system
Thermal Printer
25. Indicates to managers how well categories of menu items sell and when
Sales category analysis report
Body motion sensor detector
Dot Matrix Print
Types of electronic in room safes
26. Summary of all relevant sales reports produced during a business week
Automated bar
Weekly sales spreadsheet
ADNR
Distribution switch or bidirectional interface
27. Indicates to managers how well individual products sell
Sales mix report
Pre-set keys
Revenue management
Price point
28. Micros - Aloha - Digital Dining - Positouch - Restaurant Mgr - Maitre D - Squirrel - Casio
ADNR
Weekly sales spreadsheet
Settlement methods report
Most POS systems are based on...
29. Key card - code based - smart card based - biometric
Types of electronic in room safes
B2B
C2C
B2C
30. An e-commerce strategy in which a seller negotiates to a discounted rate with a supplier hotel and then adds a standard mark up and sells to consumers
Sales mix report
Thermal Printer
ADNR
Merchant model
31. POS terminal used only for entering orders
B2E
Server/Pre Check POS terminal
Marketing category report
Menu engineering
32. A set of demand forecasting techniques used to develop pricing strategies that maximize rooms revenue
Sales by major beverage category rport
Revenue management
Revenue forecast report
Journal printer
33. Global distribution systems are owned by and used by...
Airlines; travel agents
B2B
ASF
EMS
34. Apollo - Amadeus - Galileo - SABRE - TIAS
Settlement methods report
Pre-set keys
Table Management Systems
Big names of GDS programs
35. Safes and keycards use this technology for fingerprints - and scanners.
Types of electronic in room safes
Biometrics in hotels
Modifier keys
DSP (disp. serv. provider)
36. Indicates expecte beverage income by category
Sales by major beverage category rport
Web based POS
Seamless integration
Arbitrage
37. provides a daily summary of reservation records that were created - modified - or canceled
Real time capability
Body motion sensor detector
Sales mix report
Reservation transaction record
38. Travel agents - airlines - consumers
Settlement methods report
Revenue management
Types of electronic in room safes
Main users of GDS
39. Employee ordering needed supplies or information
Real time capability
Airlines; travel agents
B2E
C2C
40. Selling through internet to the extranet - like online shopping
Table Management Systems
B2C
Sales by beverage server report
Types of EMS
41. POS terminal used to enter and settle checks and may support up to 4 cash drawers.
Cashier POS terminal
Benefits of using a POS system
Types of EMS
Revenue management
42. Efficient transaction progress - streamlining record keeping - info used more productively - tracking offers - cost savings
Internet
Benefits of using a POS system
Fingerprint reader POS
Pre-set keys
43. Ensures all payments and charges are captured and recorded correctly.
Night Audit
Seamless integration
Sales by beverage server report
ASF
44. Employees place finger on small sensor to authenticate and log them in. Replaces passwords and key cards making it easier and more secure.
Dot Matrix Print
Fingerprint reader POS
Web 2.0
Sales by beverage server report
45. Indicated total sold by each individual server during a shift
Menu board
Seamless integration
Sales by beverage server report
Body motion sensor detector
46. Prevents info from one guest check from overwriting info from another
Web based POS
IDS
ASF
Revenue management
47. Massive network of networks - networking infrastructure. Connects millions of computers globally - info travels through it through protocols.
B2B
C2C
Internet
Sales category analysis report
48. Used in evaluating pricing design and contents of a menu
Revenue forecast report
Menu engineering
Fingerprint reader POS
Traditional mini bar
49. Global Distribution System
GDS
Night Audit
Microprocessor ELS
Seamless integration
50. Form of selling with no major party needed
Traditional mini bar
Global distribution system
Internet corporation for assigned names and numbers
C2C