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Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Employees place finger on small sensor to authenticate and log them in. Replaces passwords and key cards making it easier and more secure.






2. Simultaneous processing






3. Massive network of networks - networking infrastructure. Connects millions of computers globally - info travels through it through protocols.






4. Connects a CRS and GDS - providing consumers and agents access to the CRS. Helps incur switch feeds.






5. Centrally controlled - individually controlled - and network controlled.






6. Employee ordering needed supplies or information






7. Safes and keycards use this technology for fingerprints - and scanners.






8. Used in evaluating pricing design and contents of a menu






9. Indicates to managers how well categories of menu items sell and when






10. An e-commerce strategy in which a seller negotiates to a discounted rate with a supplier hotel and then adds a standard mark up and sells to consumers






11. Automated report used in beverage alcohol sales to resolve discrepancies between sales by category and sales by beverage server






12. Key card - code based - smart card based - biometric






13. System that reduces guests wait times - improves service - lowers amnt of decisions employees need to make - processes reservations and wait lists - distributes workload evenly - captures customer info - appropriate for high volume restaurants.






14. Indicates to managers how well individual products sell






15. Produces a continuous detailed record of all POS transactions






16. POS printer that is expensive but good for slips and receipts. Quick and fast.






17. POS printer that's good for printing orders






18. Efficient transaction progress - streamlining record keeping - info used more productively - tracking offers - cost savings






19. Governs the internet. ICANN - non profit private sector corporation formed by the internets business - technical - academic - and user sector corporation formed by the Internets business' - technical - academic - and user communities.






20. Similar to intranet but it enables the firms business partners (like suppliers and consumers) to access the firms intranet.






21. Video display for kitchen orders






22. This system is a challenge because the server is located off site and the internet connection is sued to collect data from pos terminals to transfer to the remote server. it can be unavailable is the connection disconnects.






23. Energy Management system






24. Global Distribution System






25. Form of selling with no major party needed






26. provides a daily summary of reservation records that were created - modified - or canceled






27. Exs such as mechanical keys - key cards - etc. They're inexpensive - convenient - traceable - secure - replaceable - low cost for new keys - recyclable - etc.






28. Apollo - Amadeus - Galileo - SABRE - TIAS






29. Non automated bar based on manual checking or honor system






30. Calculates actual costs to idea costs to indicate areas that need tighter control






31. Lowest or highest selling price on a menu






32. A reservation network that handles reservations for airline flights - car rentals - and hotel rooms






33. A set of demand forecasting techniques used to develop pricing strategies that maximize rooms revenue






34. The ability of travel agencies to book hotel reservations directly into a hotel's reservation system






35. Indicated total sold by each individual server during a shift






36. Indicates the forms of payments used during a shift






37. POS terminal used only for entering orders






38. Focused on ability for peopler o collaborate and share info online. It's more dynamic than the previous version and its more organized. Based on serving web applications.






39. Compiles weekly totals summarizing revenue earned by food and beverage departments or categories






40. Microprocessor based bar - capable of monitoring and posting sales transactions - determining refill and exp dates.






41. Projects furure hotel revenue by using projected occupancy rates and room rates






42. Installed in guest room and takes control of the lights and AC when it doesn't detect motion.






43. A hotel chain's reservation system in which all participating properties are contractually related






44. Indicates expecte beverage income by category






45. simultaneous buying and selling of an asset in order to profit from a price difference






46. Computer network within an organization that uses internet tech for members of the organization only. Uses internet tech - usually used for employees to browse company based systems.






47. An intermediary between a central reservation system and e-distribution channelse






48. An e-commerce strategy in which a seller negotiates a discounted rate with a supplier hotel and then adds a standard markup factor and sells the room to consumers






49. Using sub recipes as part of a menu item recipe






50. Delineates reservation transactions and commisions payable - by travel agent