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Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Micros - Aloha - Digital Dining - Positouch - Restaurant Mgr - Maitre D - Squirrel - Casio






2. Form of selling with no major party needed






3. simultaneous buying and selling of an asset in order to profit from a price difference






4. Recipes used to create a part of a menu item






5. Microprocessor based bar - capable of monitoring and posting sales transactions - determining refill and exp dates.






6. A set of demand forecasting techniques used to develop pricing strategies that maximize rooms revenue






7. Installed in guest room and takes control of the lights and AC when it doesn't detect motion.






8. Safes and keycards use this technology for fingerprints - and scanners.






9. Focused on ability for peopler o collaborate and share info online. It's more dynamic than the previous version and its more organized. Based on serving web applications.






10. Video display for kitchen orders






11. A reservation network that handles reservations for airline flights - car rentals - and hotel rooms






12. Indicates to managers how well categories of menu items sell and when






13. Key card - code based - smart card based - biometric






14. Massive network of networks - networking infrastructure. Connects millions of computers globally - info travels through it through protocols.






15. Compiles weekly totals summarizing revenue earned by food and beverage departments or categories






16. Connects a CRS and GDS - providing consumers and agents access to the CRS. Helps incur switch feeds.






17. Summary of all relevant sales reports produced during a business week






18. Automatic slip feed






19. POS printer that's good for printing orders






20. Global Distribution System






21. Employees place finger on small sensor to authenticate and log them in. Replaces passwords and key cards making it easier and more secure.






22. provides a daily summary of reservation records that were created - modified - or canceled






23. Bar equipped with a door alert system that reports to the minibar central computer via telephone line when the door is opened.






24. Governs the internet. ICANN - non profit private sector corporation formed by the internets business - technical - academic - and user sector corporation formed by the Internets business' - technical - academic - and user communities.






25. Simultaneous processing






26. A hotel chain's reservation system in which all participating properties are contractually related






27. Using sub recipes as part of a menu item recipe






28. Prevents info from one guest check from overwriting info from another






29. Uses an inprinted bar code rather than a manual server entry to access a guest check






30. Lowest or highest selling price on a menu






31. Travel agents - airlines - consumers






32. Automated report used in beverage alcohol sales to resolve discrepancies between sales by category and sales by beverage server






33. Apollo - Amadeus - Galileo - SABRE - TIAS






34. The ability of travel agencies to book hotel reservations directly into a hotel's reservation system






35. Internet distribution systems






36. POS terminal used to enter and settle checks and may support up to 4 cash drawers.






37. POS terminal used only for taking orders (no cash drawer)






38. Projects furure hotel revenue by using projected occupancy rates and room rates






39. An intermediary between a central reservation system and e-distribution channelse






40. This system is a challenge because the server is located off site and the internet connection is sued to collect data from pos terminals to transfer to the remote server. it can be unavailable is the connection disconnects.






41. Used in conjunction with preset and of PLU keys to provide additional detailed prep instructions






42. Exs such as mechanical keys - key cards - etc. They're inexpensive - convenient - traceable - secure - replaceable - low cost for new keys - recyclable - etc.






43. System that reduces guests wait times - improves service - lowers amnt of decisions employees need to make - processes reservations and wait lists - distributes workload evenly - captures customer info - appropriate for high volume restaurants.






44. Electronic networks used by travel agents and some IDS channels to make airline - car rental - and cruise line reservations






45. Indicated total sold by each individual server during a shift






46. Energy Management system






47. POS terminal used only for entering orders






48. Automated report showing amounts of individual products sold during a specified period of time






49. Efficient transaction progress - streamlining record keeping - info used more productively - tracking offers - cost savings






50. Can be a one way ELS or two way. One way uses an electric key encoder while two way communicates to locks wirelessly. One key can be used in multiple locks for both.