Test your basic knowledge |

Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Automated report showing amounts of individual products sold during a specified period of time






2. Indicates to managers how well categories of menu items sell and when






3. Indicates expecte beverage income by category






4. provides a daily summary of reservation records that were created - modified - or canceled






5. Indicated total sold by each individual server during a shift






6. POS printer that's good for printing orders






7. Video display for kitchen orders






8. Installed in guest room and takes control of the lights and AC when it doesn't detect motion.






9. Computer network within an organization that uses internet tech for members of the organization only. Uses internet tech - usually used for employees to browse company based systems.






10. Price look up keys






11. Focused on ability for peopler o collaborate and share info online. It's more dynamic than the previous version and its more organized. Based on serving web applications.






12. POS terminal used to enter and settle checks and may support up to 4 cash drawers.






13. Market Code






14. The ability of travel agencies to book hotel reservations directly into a hotel's reservation system






15. Internet distribution systems






16. Massive network of networks - networking infrastructure. Connects millions of computers globally - info travels through it through protocols.






17. Global distribution systems are owned by and used by...






18. An e-commerce strategy in which a seller negotiates a discounted rate with a supplier hotel and then adds a standard markup factor and sells the room to consumers






19. Form of selling with no major party needed






20. Calculates actual costs to idea costs to indicate areas that need tighter control






21. Type of ELS that operates through a centralized master code consul interfaced to every key lock. Expensive - yet secure.






22. An e-commerce strategy in which a seller negotiates to a discounted rate with a supplier hotel and then adds a standard mark up and sells to consumers






23. Non automated bar based on manual checking or honor system






24. simultaneous buying and selling of an asset in order to profit from a price difference






25. Projects furure hotel revenue by using projected occupancy rates and room rates






26. Micros - Aloha - Digital Dining - Positouch - Restaurant Mgr - Maitre D - Squirrel - Casio






27. Can be a one way ELS or two way. One way uses an electric key encoder while two way communicates to locks wirelessly. One key can be used in multiple locks for both.






28. Produces a continuous detailed record of all POS transactions






29. Key card - code based - smart card based - biometric






30. Uses an inprinted bar code rather than a manual server entry to access a guest check






31. Using sub recipes as part of a menu item recipe






32. Automatic slip feed






33. Used in evaluating pricing design and contents of a menu






34. Employees place finger on small sensor to authenticate and log them in. Replaces passwords and key cards making it easier and more secure.






35. Efficient transaction progress - streamlining record keeping - info used more productively - tracking offers - cost savings






36. Microprocessor based bar - capable of monitoring and posting sales transactions - determining refill and exp dates.






37. Selling through internet to the extranet - like online shopping






38. Automated report used in beverage alcohol sales to resolve discrepancies between sales by category and sales by beverage server






39. POS terminal used only for entering orders






40. Recipes used to create a part of a menu item






41. Lowest or highest selling price on a menu






42. Electronic networks used by travel agents and some IDS channels to make airline - car rental - and cruise line reservations






43. Performs back and front office functions - supports housekeeping and catering. Keeps track of frequent guests and customers - internet reservation modules - tracks luggage as well.






44. Safes and keycards use this technology for fingerprints - and scanners.






45. Keyboard overlay for each meal period






46. Global Distribution System






47. Travel agents - airlines - consumers






48. Automatic form number reader






49. Exs such as mechanical keys - key cards - etc. They're inexpensive - convenient - traceable - secure - replaceable - low cost for new keys - recyclable - etc.






50. Keys proframmable by management for specific menu items