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Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Energy Management system






2. Keys proframmable by management for specific menu items






3. Apollo - Amadeus - Galileo - SABRE - TIAS






4. Delineates reservation transactions and commisions payable - by travel agent






5. Price look up keys






6. Internet distribution systems






7. Similar to intranet but it enables the firms business partners (like suppliers and consumers) to access the firms intranet.






8. Automated report showing amounts of individual products sold during a specified period of time






9. POS terminal used to enter and settle checks and may support up to 4 cash drawers.






10. A reservation network that handles reservations for airline flights - car rentals - and hotel rooms






11. provides a daily summary of reservation records that were created - modified - or canceled






12. Type of ELS that operates through a centralized master code consul interfaced to every key lock. Expensive - yet secure.






13. Prevents info from one guest check from overwriting info from another






14. Uses intranet - like the dell computer example. Supply chain technology






15. Efficient transaction progress - streamlining record keeping - info used more productively - tracking offers - cost savings






16. Indicates expecte beverage income by category






17. Simultaneous processing






18. Summary of all relevant sales reports produced during a business week






19. Indicated total sold by each individual server during a shift






20. Used in evaluating pricing design and contents of a menu






21. Indicates to managers how well categories of menu items sell and when






22. Produces a continuous detailed record of all POS transactions






23. Used in conjunction with preset and of PLU keys to provide additional detailed prep instructions






24. An e-commerce strategy in which a seller negotiates to a discounted rate with a supplier hotel and then adds a standard mark up and sells to consumers






25. Global distribution systems are owned by and used by...






26. simultaneous buying and selling of an asset in order to profit from a price difference






27. Bar equipped with a door alert system that reports to the minibar central computer via telephone line when the door is opened.






28. The ability of travel agencies to book hotel reservations directly into a hotel's reservation system






29. POS printer that's good for printing orders






30. Non automated bar based on manual checking or honor system






31. A set of demand forecasting techniques used to develop pricing strategies that maximize rooms revenue






32. An intermediary between a central reservation system and e-distribution channelse






33. Performs back and front office functions - supports housekeeping and catering. Keeps track of frequent guests and customers - internet reservation modules - tracks luggage as well.






34. Keyboard overlay for each meal period






35. Global Distribution System






36. Microprocessor based bar - capable of monitoring and posting sales transactions - determining refill and exp dates.






37. Automatic form number reader






38. Lowest or highest selling price on a menu






39. Electronic networks used by travel agents and some IDS channels to make airline - car rental - and cruise line reservations






40. Recipes used to create a part of a menu item






41. Can be a one way ELS or two way. One way uses an electric key encoder while two way communicates to locks wirelessly. One key can be used in multiple locks for both.






42. Market Code






43. A hotel chain's reservation system in which all participating properties are contractually related






44. Micros - Aloha - Digital Dining - Positouch - Restaurant Mgr - Maitre D - Squirrel - Casio






45. Selling through internet to the extranet - like online shopping






46. Focused on ability for peopler o collaborate and share info online. It's more dynamic than the previous version and its more organized. Based on serving web applications.






47. Installed in guest room and takes control of the lights and AC when it doesn't detect motion.






48. Using sub recipes as part of a menu item recipe






49. Unlike electronic locking systems - these are cheaper but heavier to carry - not convenient and have a high replacement cost - and you can't trace them. They're also duplicatable.






50. Connects a CRS and GDS - providing consumers and agents access to the CRS. Helps incur switch feeds.