Test your basic knowledge |

Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The ability of travel agencies to book hotel reservations directly into a hotel's reservation system






2. Indicates to managers how well categories of menu items sell and when






3. Indicated total sold by each individual server during a shift






4. POS terminal used only for taking orders (no cash drawer)






5. Bar equipped with a door alert system that reports to the minibar central computer via telephone line when the door is opened.






6. Key card - code based - smart card based - biometric






7. Recipes used to create a part of a menu item






8. Exs such as mechanical keys - key cards - etc. They're inexpensive - convenient - traceable - secure - replaceable - low cost for new keys - recyclable - etc.






9. Keys proframmable by management for specific menu items






10. provides a daily summary of reservation records that were created - modified - or canceled






11. Indicates the forms of payments used during a shift






12. Focused on ability for peopler o collaborate and share info online. It's more dynamic than the previous version and its more organized. Based on serving web applications.






13. This system is a challenge because the server is located off site and the internet connection is sued to collect data from pos terminals to transfer to the remote server. it can be unavailable is the connection disconnects.






14. Travel agents - airlines - consumers






15. Automated report used in beverage alcohol sales to resolve discrepancies between sales by category and sales by beverage server






16. Micros - Aloha - Digital Dining - Positouch - Restaurant Mgr - Maitre D - Squirrel - Casio






17. Selling through internet to the extranet - like online shopping






18. Calculates actual costs to idea costs to indicate areas that need tighter control






19. Produces a continuous detailed record of all POS transactions






20. Price look up keys






21. Electronic networks used by travel agents and some IDS channels to make airline - car rental - and cruise line reservations






22. Used in evaluating pricing design and contents of a menu






23. Unlike electronic locking systems - these are cheaper but heavier to carry - not convenient and have a high replacement cost - and you can't trace them. They're also duplicatable.






24. Microprocessor based bar - capable of monitoring and posting sales transactions - determining refill and exp dates.






25. Employee ordering needed supplies or information






26. An e-commerce strategy in which a seller negotiates a discounted rate with a supplier hotel and then adds a standard markup factor and sells the room to consumers






27. Automatic form number reader






28. Using sub recipes as part of a menu item recipe






29. Connects a CRS and GDS - providing consumers and agents access to the CRS. Helps incur switch feeds.






30. POS printer that is expensive but good for slips and receipts. Quick and fast.






31. Compiles weekly totals summarizing revenue earned by food and beverage departments or categories






32. Video display for kitchen orders






33. A reservation network that handles reservations for airline flights - car rentals - and hotel rooms






34. Massive network of networks - networking infrastructure. Connects millions of computers globally - info travels through it through protocols.






35. Non automated bar based on manual checking or honor system






36. Automatic slip feed






37. Used in conjunction with preset and of PLU keys to provide additional detailed prep instructions






38. Installed in guest room and takes control of the lights and AC when it doesn't detect motion.






39. Uses intranet - like the dell computer example. Supply chain technology






40. Centrally controlled - individually controlled - and network controlled.






41. Indicates expecte beverage income by category






42. Employees place finger on small sensor to authenticate and log them in. Replaces passwords and key cards making it easier and more secure.






43. A hotel chain's reservation system in which all participating properties are contractually related






44. Lowest or highest selling price on a menu






45. simultaneous buying and selling of an asset in order to profit from a price difference






46. Projects furure hotel revenue by using projected occupancy rates and room rates






47. Form of selling with no major party needed






48. Safes and keycards use this technology for fingerprints - and scanners.






49. An intermediary between a central reservation system and e-distribution channelse






50. POS terminal used to enter and settle checks and may support up to 4 cash drawers.