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Test your basic knowledge |
Hospitality Information Technology
Start Test
Study First
Subject
:
hospitality
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Selling through internet to the extranet - like online shopping
Journal printer
ASF
B2C
Revenue forecast report
2. Indicates expecte beverage income by category
Commission agent report
Sales by major beverage category rport
C2C
Revenue forecast report
3. Connects a CRS and GDS - providing consumers and agents access to the CRS. Helps incur switch feeds.
Recipe chaining
Arbitrage
Distribution switch or bidirectional interface
Cashier POS terminal
4. Travel agents - airlines - consumers
Weekly sales spreadsheet
Extranet
Main users of GDS
Reservation transaction record
5. Massive network of networks - networking infrastructure. Connects millions of computers globally - info travels through it through protocols.
Revenue forecast report
Web based POS
Weekly sales spreadsheet
Internet
6. The ability of travel agencies to book hotel reservations directly into a hotel's reservation system
Seamless integration
Weekly sales spreadsheet
Sales mix report
Modifier keys
7. A reservation network that handles reservations for airline flights - car rentals - and hotel rooms
GDS
Intersell agency
Seamless integration
Sales mix report
8. Recipes used to create a part of a menu item
Extranet
Sub recipe
Biometrics in hotels
ASF
9. Automated report used in beverage alcohol sales to resolve discrepancies between sales by category and sales by beverage server
Night Audit
Outstanding guest checks report
Modifier keys
B2E
10. Bar equipped with a door alert system that reports to the minibar central computer via telephone line when the door is opened.
Global distribution system
GDS
Semi automated bar
Internet corporation for assigned names and numbers
11. Apollo - Amadeus - Galileo - SABRE - TIAS
Pre-set keys
Revenue management
Internet corporation for assigned names and numbers
Big names of GDS programs
12. Compiles weekly totals summarizing revenue earned by food and beverage departments or categories
Sales by beverage server report
Outstanding guest checks report
Marketing category report
Types of electronic in room safes
13. Global Distribution System
GDS
Real time capability
Menu engineering
PMS
14. Produces a continuous detailed record of all POS transactions
Seamless integration
Internet corporation for assigned names and numbers
Journal printer
Sales category analysis report
15. Form of selling with no major party needed
Recipe chaining
Dot Matrix Print
C2C
Pre-set keys
16. Unlike electronic locking systems - these are cheaper but heavier to carry - not convenient and have a high replacement cost - and you can't trace them. They're also duplicatable.
Global distribution system
Mechanical locking systems
Sales category analysis report
DSP (disp. serv. provider)
17. Automatic form number reader
Global distribution system
Sales by beverage server report
ADNR
IDS
18. Performs back and front office functions - supports housekeeping and catering. Keeps track of frequent guests and customers - internet reservation modules - tracks luggage as well.
Traditional mini bar
Main users of GDS
PMS
ADNR
19. A hotel chain's reservation system in which all participating properties are contractually related
Affiliate reservation system
Revenue management
Mechanical locking systems
Distribution switch or bidirectional interface
20. POS printer that's good for printing orders
Internet corporation for assigned names and numbers
Recipe chaining
ASF
Dot Matrix Print
21. Non automated bar based on manual checking or honor system
Mechanical locking systems
Web based POS
Electronic Locking System
Traditional mini bar
22. Simultaneous processing
Main users of GDS
Pre check terminal
Real time capability
Sales by beverage server report
23. Installed in guest room and takes control of the lights and AC when it doesn't detect motion.
Body motion sensor detector
Merchant model
Airlines; travel agents
Internet corporation for assigned names and numbers
24. POS printer that is expensive but good for slips and receipts. Quick and fast.
EMS
Thermal Printer
Postcosting
Sales mix report
25. simultaneous buying and selling of an asset in order to profit from a price difference
Body motion sensor detector
KDU
Table Management Systems
Arbitrage
26. Electronic networks used by travel agents and some IDS channels to make airline - car rental - and cruise line reservations
Commission agent report
AFNR
Most POS systems are based on...
Global distribution system
27. Safes and keycards use this technology for fingerprints - and scanners.
Postcosting
Night Audit
IDS
Biometrics in hotels
28. Summary of all relevant sales reports produced during a business week
Sales by beverage server report
PLU keys
Weekly sales spreadsheet
Journal printer
29. Governs the internet. ICANN - non profit private sector corporation formed by the internets business - technical - academic - and user sector corporation formed by the Internets business' - technical - academic - and user communities.
ADNR
Web 2.0
Body motion sensor detector
Internet corporation for assigned names and numbers
30. POS terminal used only for entering orders
Body motion sensor detector
Server/Pre Check POS terminal
Sales by beverage server report
Internet
31. Uses intranet - like the dell computer example. Supply chain technology
Sub recipe
B2B
Electronic Locking System
Price point
32. Computer network within an organization that uses internet tech for members of the organization only. Uses internet tech - usually used for employees to browse company based systems.
Intranet
Types of electronic in room safes
Body motion sensor detector
B2B
33. Keyboard overlay for each meal period
Menu board
Settlement methods report
Server/Pre Check POS terminal
PLU keys
34. Internet distribution systems
IDS
Modifier keys
Pre check terminal
DSP (disp. serv. provider)
35. Price look up keys
Postcosting
Night Audit
PLU keys
Seamless integration
36. POS terminal used only for taking orders (no cash drawer)
Merchant model
Weekly sales spreadsheet
Thermal Printer
Pre check terminal
37. Video display for kitchen orders
Sales by major beverage category rport
KDU
Semi automated bar
Marketing category report
38. An e-commerce strategy in which a seller negotiates to a discounted rate with a supplier hotel and then adds a standard mark up and sells to consumers
Merchant model
Revenue forecast report
ASF
Hardwired ELS
39. A set of demand forecasting techniques used to develop pricing strategies that maximize rooms revenue
Settlement methods report
Revenue management
Server/Pre Check POS terminal
Internet
40. Lowest or highest selling price on a menu
Menu engineering
Benefits of using a POS system
Product usage report
Price point
41. An e-commerce strategy in which a seller negotiates a discounted rate with a supplier hotel and then adds a standard markup factor and sells the room to consumers
Sales mix report
IDS
ASF
Wholesaler model and merchant model
42. provides a daily summary of reservation records that were created - modified - or canceled
Postcosting
ADNR
Reservation transaction record
PLU keys
43. Used in conjunction with preset and of PLU keys to provide additional detailed prep instructions
Internet corporation for assigned names and numbers
Menu board
Marketing category report
Modifier keys
44. Employees place finger on small sensor to authenticate and log them in. Replaces passwords and key cards making it easier and more secure.
Real time capability
KDU
Sub recipe
Fingerprint reader POS
45. Prevents info from one guest check from overwriting info from another
Semi automated bar
Dot Matrix Print
ASF
GDS
46. Indicated total sold by each individual server during a shift
Global distribution system
Sales by major beverage category rport
Sales by beverage server report
DSP (disp. serv. provider)
47. Can be a one way ELS or two way. One way uses an electric key encoder while two way communicates to locks wirelessly. One key can be used in multiple locks for both.
Microprocessor ELS
IDS
Airlines; travel agents
Cashier POS terminal
48. Calculates actual costs to idea costs to indicate areas that need tighter control
Postcosting
Marketing category report
Hardwired ELS
Outstanding guest checks report
49. Global distribution systems are owned by and used by...
Airlines; travel agents
Real time capability
Web 2.0
Main users of GDS
50. Using sub recipes as part of a menu item recipe
Recipe chaining
Seamless integration
KDU
ASF