Test your basic knowledge |

Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Travel agents - airlines - consumers






2. Automated report used in beverage alcohol sales to resolve discrepancies between sales by category and sales by beverage server






3. Keys proframmable by management for specific menu items






4. POS printer that is expensive but good for slips and receipts. Quick and fast.






5. Connects a CRS and GDS - providing consumers and agents access to the CRS. Helps incur switch feeds.






6. Lowest or highest selling price on a menu






7. This system is a challenge because the server is located off site and the internet connection is sued to collect data from pos terminals to transfer to the remote server. it can be unavailable is the connection disconnects.






8. An intermediary between a central reservation system and e-distribution channelse






9. Automatic slip feed






10. A reservation network that handles reservations for airline flights - car rentals - and hotel rooms






11. Microprocessor based bar - capable of monitoring and posting sales transactions - determining refill and exp dates.






12. Unlike electronic locking systems - these are cheaper but heavier to carry - not convenient and have a high replacement cost - and you can't trace them. They're also duplicatable.






13. Key card - code based - smart card based - biometric






14. Indicates to managers how well categories of menu items sell and when






15. Governs the internet. ICANN - non profit private sector corporation formed by the internets business - technical - academic - and user sector corporation formed by the Internets business' - technical - academic - and user communities.






16. An e-commerce strategy in which a seller negotiates to a discounted rate with a supplier hotel and then adds a standard mark up and sells to consumers






17. Price look up keys






18. Energy Management system






19. POS terminal used only for entering orders






20. Centrally controlled - individually controlled - and network controlled.






21. Market Code






22. Electronic networks used by travel agents and some IDS channels to make airline - car rental - and cruise line reservations






23. Form of selling with no major party needed






24. Delineates reservation transactions and commisions payable - by travel agent






25. The ability of travel agencies to book hotel reservations directly into a hotel's reservation system






26. provides a daily summary of reservation records that were created - modified - or canceled






27. POS terminal used only for taking orders (no cash drawer)






28. Produces a continuous detailed record of all POS transactions






29. Global distribution systems are owned by and used by...






30. Indicated total sold by each individual server during a shift






31. Global Distribution System






32. A hotel chain's reservation system in which all participating properties are contractually related






33. Summary of all relevant sales reports produced during a business week






34. Apollo - Amadeus - Galileo - SABRE - TIAS






35. Automated report showing amounts of individual products sold during a specified period of time






36. Employee ordering needed supplies or information






37. Computer network within an organization that uses internet tech for members of the organization only. Uses internet tech - usually used for employees to browse company based systems.






38. Massive network of networks - networking infrastructure. Connects millions of computers globally - info travels through it through protocols.






39. Projects furure hotel revenue by using projected occupancy rates and room rates






40. Automatic form number reader






41. Compiles weekly totals summarizing revenue earned by food and beverage departments or categories






42. A set of demand forecasting techniques used to develop pricing strategies that maximize rooms revenue






43. Indicates expecte beverage income by category






44. Used in conjunction with preset and of PLU keys to provide additional detailed prep instructions






45. Installed in guest room and takes control of the lights and AC when it doesn't detect motion.






46. Focused on ability for peopler o collaborate and share info online. It's more dynamic than the previous version and its more organized. Based on serving web applications.






47. POS printer that's good for printing orders






48. Video display for kitchen orders






49. Indicates the forms of payments used during a shift






50. System that reduces guests wait times - improves service - lowers amnt of decisions employees need to make - processes reservations and wait lists - distributes workload evenly - captures customer info - appropriate for high volume restaurants.