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Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. POS terminal used only for entering orders






2. POS printer that is expensive but good for slips and receipts. Quick and fast.






3. Key card - code based - smart card based - biometric






4. Safes and keycards use this technology for fingerprints - and scanners.






5. simultaneous buying and selling of an asset in order to profit from a price difference






6. Form of selling with no major party needed






7. Similar to intranet but it enables the firms business partners (like suppliers and consumers) to access the firms intranet.






8. A set of demand forecasting techniques used to develop pricing strategies that maximize rooms revenue






9. Video display for kitchen orders






10. Internet distribution systems






11. Indicates to managers how well individual products sell






12. Focused on ability for peopler o collaborate and share info online. It's more dynamic than the previous version and its more organized. Based on serving web applications.






13. An intermediary between a central reservation system and e-distribution channelse






14. Selling through internet to the extranet - like online shopping






15. Apollo - Amadeus - Galileo - SABRE - TIAS






16. Connects a CRS and GDS - providing consumers and agents access to the CRS. Helps incur switch feeds.






17. Indicates expecte beverage income by category






18. provides a daily summary of reservation records that were created - modified - or canceled






19. Compiles weekly totals summarizing revenue earned by food and beverage departments or categories






20. Centrally controlled - individually controlled - and network controlled.






21. Global distribution systems are owned by and used by...






22. Indicated total sold by each individual server during a shift






23. Bar equipped with a door alert system that reports to the minibar central computer via telephone line when the door is opened.






24. Produces a continuous detailed record of all POS transactions






25. Employees place finger on small sensor to authenticate and log them in. Replaces passwords and key cards making it easier and more secure.






26. Ensures all payments and charges are captured and recorded correctly.






27. The ability of travel agencies to book hotel reservations directly into a hotel's reservation system






28. Calculates actual costs to idea costs to indicate areas that need tighter control






29. Indicates to managers how well categories of menu items sell and when






30. Electronic networks used by travel agents and some IDS channels to make airline - car rental - and cruise line reservations






31. POS printer that's good for printing orders






32. Computer network within an organization that uses internet tech for members of the organization only. Uses internet tech - usually used for employees to browse company based systems.






33. Price look up keys






34. Employee ordering needed supplies or information






35. Using sub recipes as part of a menu item recipe






36. Performs back and front office functions - supports housekeeping and catering. Keeps track of frequent guests and customers - internet reservation modules - tracks luggage as well.






37. Energy Management system






38. Governs the internet. ICANN - non profit private sector corporation formed by the internets business - technical - academic - and user sector corporation formed by the Internets business' - technical - academic - and user communities.






39. An e-commerce strategy in which a seller negotiates a discounted rate with a supplier hotel and then adds a standard markup factor and sells the room to consumers






40. Efficient transaction progress - streamlining record keeping - info used more productively - tracking offers - cost savings






41. Microprocessor based bar - capable of monitoring and posting sales transactions - determining refill and exp dates.






42. Travel agents - airlines - consumers






43. Used in conjunction with preset and of PLU keys to provide additional detailed prep instructions






44. Global Distribution System






45. Uses an inprinted bar code rather than a manual server entry to access a guest check






46. Indicates the forms of payments used during a shift






47. Can be a one way ELS or two way. One way uses an electric key encoder while two way communicates to locks wirelessly. One key can be used in multiple locks for both.






48. POS terminal used to enter and settle checks and may support up to 4 cash drawers.






49. Installed in guest room and takes control of the lights and AC when it doesn't detect motion.






50. Type of ELS that operates through a centralized master code consul interfaced to every key lock. Expensive - yet secure.







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