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Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Calculates actual costs to idea costs to indicate areas that need tighter control






2. Simultaneous processing






3. Produces a continuous detailed record of all POS transactions






4. Key card - code based - smart card based - biometric






5. Video display for kitchen orders






6. Automatic form number reader






7. Keyboard overlay for each meal period






8. Energy Management system






9. Lowest or highest selling price on a menu






10. Keys proframmable by management for specific menu items






11. Used in evaluating pricing design and contents of a menu






12. Similar to intranet but it enables the firms business partners (like suppliers and consumers) to access the firms intranet.






13. Performs back and front office functions - supports housekeeping and catering. Keeps track of frequent guests and customers - internet reservation modules - tracks luggage as well.






14. A hotel chain's reservation system in which all participating properties are contractually related






15. Automatic slip feed






16. An e-commerce strategy in which a seller negotiates to a discounted rate with a supplier hotel and then adds a standard mark up and sells to consumers






17. Indicates to managers how well categories of menu items sell and when






18. Can be a one way ELS or two way. One way uses an electric key encoder while two way communicates to locks wirelessly. One key can be used in multiple locks for both.






19. Uses an inprinted bar code rather than a manual server entry to access a guest check






20. Micros - Aloha - Digital Dining - Positouch - Restaurant Mgr - Maitre D - Squirrel - Casio






21. Used in conjunction with preset and of PLU keys to provide additional detailed prep instructions






22. Internet distribution systems






23. Computer network within an organization that uses internet tech for members of the organization only. Uses internet tech - usually used for employees to browse company based systems.






24. Apollo - Amadeus - Galileo - SABRE - TIAS






25. Indicated total sold by each individual server during a shift






26. Compiles weekly totals summarizing revenue earned by food and beverage departments or categories






27. Bar equipped with a door alert system that reports to the minibar central computer via telephone line when the door is opened.






28. Centrally controlled - individually controlled - and network controlled.






29. Automated report showing amounts of individual products sold during a specified period of time






30. The ability of travel agencies to book hotel reservations directly into a hotel's reservation system






31. Non automated bar based on manual checking or honor system






32. Governs the internet. ICANN - non profit private sector corporation formed by the internets business - technical - academic - and user sector corporation formed by the Internets business' - technical - academic - and user communities.






33. Form of selling with no major party needed






34. Global Distribution System






35. POS printer that is expensive but good for slips and receipts. Quick and fast.






36. Using sub recipes as part of a menu item recipe






37. Recipes used to create a part of a menu item






38. Market Code






39. Efficient transaction progress - streamlining record keeping - info used more productively - tracking offers - cost savings






40. Type of ELS that operates through a centralized master code consul interfaced to every key lock. Expensive - yet secure.






41. Price look up keys






42. provides a daily summary of reservation records that were created - modified - or canceled






43. Microprocessor based bar - capable of monitoring and posting sales transactions - determining refill and exp dates.






44. Indicates the forms of payments used during a shift






45. Summary of all relevant sales reports produced during a business week






46. Global distribution systems are owned by and used by...






47. Installed in guest room and takes control of the lights and AC when it doesn't detect motion.






48. Projects furure hotel revenue by using projected occupancy rates and room rates






49. Automated report used in beverage alcohol sales to resolve discrepancies between sales by category and sales by beverage server






50. Ensures all payments and charges are captured and recorded correctly.