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Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Automatic form number reader






2. Selling through internet to the extranet - like online shopping






3. Summary of all relevant sales reports produced during a business week






4. POS printer that is expensive but good for slips and receipts. Quick and fast.






5. Similar to intranet but it enables the firms business partners (like suppliers and consumers) to access the firms intranet.






6. Using sub recipes as part of a menu item recipe






7. A set of demand forecasting techniques used to develop pricing strategies that maximize rooms revenue






8. Connects a CRS and GDS - providing consumers and agents access to the CRS. Helps incur switch feeds.






9. Indicated total sold by each individual server during a shift






10. Exs such as mechanical keys - key cards - etc. They're inexpensive - convenient - traceable - secure - replaceable - low cost for new keys - recyclable - etc.






11. Governs the internet. ICANN - non profit private sector corporation formed by the internets business - technical - academic - and user sector corporation formed by the Internets business' - technical - academic - and user communities.






12. Type of ELS that operates through a centralized master code consul interfaced to every key lock. Expensive - yet secure.






13. Installed in guest room and takes control of the lights and AC when it doesn't detect motion.






14. Lowest or highest selling price on a menu






15. An intermediary between a central reservation system and e-distribution channelse






16. Massive network of networks - networking infrastructure. Connects millions of computers globally - info travels through it through protocols.






17. Indicates to managers how well individual products sell






18. Video display for kitchen orders






19. Microprocessor based bar - capable of monitoring and posting sales transactions - determining refill and exp dates.






20. An e-commerce strategy in which a seller negotiates a discounted rate with a supplier hotel and then adds a standard markup factor and sells the room to consumers






21. Global Distribution System






22. Market Code






23. Employee ordering needed supplies or information






24. Employees place finger on small sensor to authenticate and log them in. Replaces passwords and key cards making it easier and more secure.






25. This system is a challenge because the server is located off site and the internet connection is sued to collect data from pos terminals to transfer to the remote server. it can be unavailable is the connection disconnects.






26. The ability of travel agencies to book hotel reservations directly into a hotel's reservation system






27. Key card - code based - smart card based - biometric






28. Internet distribution systems






29. Indicates the forms of payments used during a shift






30. A hotel chain's reservation system in which all participating properties are contractually related






31. Indicates expecte beverage income by category






32. Efficient transaction progress - streamlining record keeping - info used more productively - tracking offers - cost savings






33. Recipes used to create a part of a menu item






34. Can be a one way ELS or two way. One way uses an electric key encoder while two way communicates to locks wirelessly. One key can be used in multiple locks for both.






35. POS terminal used only for taking orders (no cash drawer)






36. Keyboard overlay for each meal period






37. POS terminal used to enter and settle checks and may support up to 4 cash drawers.






38. Focused on ability for peopler o collaborate and share info online. It's more dynamic than the previous version and its more organized. Based on serving web applications.






39. Safes and keycards use this technology for fingerprints - and scanners.






40. provides a daily summary of reservation records that were created - modified - or canceled






41. Non automated bar based on manual checking or honor system






42. Used in conjunction with preset and of PLU keys to provide additional detailed prep instructions






43. A reservation network that handles reservations for airline flights - car rentals - and hotel rooms






44. Keys proframmable by management for specific menu items






45. Form of selling with no major party needed






46. Delineates reservation transactions and commisions payable - by travel agent






47. Travel agents - airlines - consumers






48. POS printer that's good for printing orders






49. Automated report showing amounts of individual products sold during a specified period of time






50. Uses an inprinted bar code rather than a manual server entry to access a guest check