Test your basic knowledge |

Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Using sub recipes as part of a menu item recipe






2. Internet distribution systems






3. Video display for kitchen orders






4. Electronic networks used by travel agents and some IDS channels to make airline - car rental - and cruise line reservations






5. Market Code






6. Energy Management system






7. Connects a CRS and GDS - providing consumers and agents access to the CRS. Helps incur switch feeds.






8. Installed in guest room and takes control of the lights and AC when it doesn't detect motion.






9. Similar to intranet but it enables the firms business partners (like suppliers and consumers) to access the firms intranet.






10. The ability of travel agencies to book hotel reservations directly into a hotel's reservation system






11. Projects furure hotel revenue by using projected occupancy rates and room rates






12. POS printer that's good for printing orders






13. A reservation network that handles reservations for airline flights - car rentals - and hotel rooms






14. Unlike electronic locking systems - these are cheaper but heavier to carry - not convenient and have a high replacement cost - and you can't trace them. They're also duplicatable.






15. Type of ELS that operates through a centralized master code consul interfaced to every key lock. Expensive - yet secure.






16. Exs such as mechanical keys - key cards - etc. They're inexpensive - convenient - traceable - secure - replaceable - low cost for new keys - recyclable - etc.






17. Price look up keys






18. Focused on ability for peopler o collaborate and share info online. It's more dynamic than the previous version and its more organized. Based on serving web applications.






19. POS terminal used only for taking orders (no cash drawer)






20. Microprocessor based bar - capable of monitoring and posting sales transactions - determining refill and exp dates.






21. Governs the internet. ICANN - non profit private sector corporation formed by the internets business - technical - academic - and user sector corporation formed by the Internets business' - technical - academic - and user communities.






22. simultaneous buying and selling of an asset in order to profit from a price difference






23. Compiles weekly totals summarizing revenue earned by food and beverage departments or categories






24. A hotel chain's reservation system in which all participating properties are contractually related






25. Indicates to managers how well categories of menu items sell and when






26. Summary of all relevant sales reports produced during a business week






27. Indicates to managers how well individual products sell






28. Micros - Aloha - Digital Dining - Positouch - Restaurant Mgr - Maitre D - Squirrel - Casio






29. Key card - code based - smart card based - biometric






30. An e-commerce strategy in which a seller negotiates to a discounted rate with a supplier hotel and then adds a standard mark up and sells to consumers






31. POS terminal used only for entering orders






32. A set of demand forecasting techniques used to develop pricing strategies that maximize rooms revenue






33. Global distribution systems are owned by and used by...






34. Apollo - Amadeus - Galileo - SABRE - TIAS






35. Safes and keycards use this technology for fingerprints - and scanners.






36. Indicates expecte beverage income by category






37. provides a daily summary of reservation records that were created - modified - or canceled






38. Travel agents - airlines - consumers






39. Employee ordering needed supplies or information






40. Selling through internet to the extranet - like online shopping






41. POS terminal used to enter and settle checks and may support up to 4 cash drawers.






42. Efficient transaction progress - streamlining record keeping - info used more productively - tracking offers - cost savings






43. Ensures all payments and charges are captured and recorded correctly.






44. Employees place finger on small sensor to authenticate and log them in. Replaces passwords and key cards making it easier and more secure.






45. Indicated total sold by each individual server during a shift






46. Prevents info from one guest check from overwriting info from another






47. Massive network of networks - networking infrastructure. Connects millions of computers globally - info travels through it through protocols.






48. Used in evaluating pricing design and contents of a menu






49. Global Distribution System






50. Form of selling with no major party needed