Test your basic knowledge |

Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Indicates to managers how well categories of menu items sell and when






2. Massive network of networks - networking infrastructure. Connects millions of computers globally - info travels through it through protocols.






3. Price look up keys






4. Can be a one way ELS or two way. One way uses an electric key encoder while two way communicates to locks wirelessly. One key can be used in multiple locks for both.






5. Employee ordering needed supplies or information






6. An e-commerce strategy in which a seller negotiates a discounted rate with a supplier hotel and then adds a standard markup factor and sells the room to consumers






7. Efficient transaction progress - streamlining record keeping - info used more productively - tracking offers - cost savings






8. Used in evaluating pricing design and contents of a menu






9. Energy Management system






10. Form of selling with no major party needed






11. Prevents info from one guest check from overwriting info from another






12. Exs such as mechanical keys - key cards - etc. They're inexpensive - convenient - traceable - secure - replaceable - low cost for new keys - recyclable - etc.






13. Automatic form number reader






14. A reservation network that handles reservations for airline flights - car rentals - and hotel rooms






15. POS printer that's good for printing orders






16. Internet distribution systems






17. Lowest or highest selling price on a menu






18. Video display for kitchen orders






19. Centrally controlled - individually controlled - and network controlled.






20. Market Code






21. Installed in guest room and takes control of the lights and AC when it doesn't detect motion.






22. Automatic slip feed






23. Compiles weekly totals summarizing revenue earned by food and beverage departments or categories






24. Indicates the forms of payments used during a shift






25. Keyboard overlay for each meal period






26. Delineates reservation transactions and commisions payable - by travel agent






27. POS terminal used to enter and settle checks and may support up to 4 cash drawers.






28. System that reduces guests wait times - improves service - lowers amnt of decisions employees need to make - processes reservations and wait lists - distributes workload evenly - captures customer info - appropriate for high volume restaurants.






29. POS terminal used only for taking orders (no cash drawer)






30. Microprocessor based bar - capable of monitoring and posting sales transactions - determining refill and exp dates.






31. Performs back and front office functions - supports housekeeping and catering. Keeps track of frequent guests and customers - internet reservation modules - tracks luggage as well.






32. Global distribution systems are owned by and used by...






33. An intermediary between a central reservation system and e-distribution channelse






34. Non automated bar based on manual checking or honor system






35. Automated report showing amounts of individual products sold during a specified period of time






36. Keys proframmable by management for specific menu items






37. Produces a continuous detailed record of all POS transactions






38. Summary of all relevant sales reports produced during a business week






39. Used in conjunction with preset and of PLU keys to provide additional detailed prep instructions






40. simultaneous buying and selling of an asset in order to profit from a price difference






41. Unlike electronic locking systems - these are cheaper but heavier to carry - not convenient and have a high replacement cost - and you can't trace them. They're also duplicatable.






42. Uses intranet - like the dell computer example. Supply chain technology






43. Bar equipped with a door alert system that reports to the minibar central computer via telephone line when the door is opened.






44. Projects furure hotel revenue by using projected occupancy rates and room rates






45. Automated report used in beverage alcohol sales to resolve discrepancies between sales by category and sales by beverage server






46. This system is a challenge because the server is located off site and the internet connection is sued to collect data from pos terminals to transfer to the remote server. it can be unavailable is the connection disconnects.






47. Calculates actual costs to idea costs to indicate areas that need tighter control






48. Similar to intranet but it enables the firms business partners (like suppliers and consumers) to access the firms intranet.






49. Focused on ability for peopler o collaborate and share info online. It's more dynamic than the previous version and its more organized. Based on serving web applications.






50. provides a daily summary of reservation records that were created - modified - or canceled