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Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Indicates expecte beverage income by category






2. This system is a challenge because the server is located off site and the internet connection is sued to collect data from pos terminals to transfer to the remote server. it can be unavailable is the connection disconnects.






3. Using sub recipes as part of a menu item recipe






4. Indicates to managers how well individual products sell






5. Keys proframmable by management for specific menu items






6. Centrally controlled - individually controlled - and network controlled.






7. An e-commerce strategy in which a seller negotiates to a discounted rate with a supplier hotel and then adds a standard mark up and sells to consumers






8. Exs such as mechanical keys - key cards - etc. They're inexpensive - convenient - traceable - secure - replaceable - low cost for new keys - recyclable - etc.






9. POS terminal used only for taking orders (no cash drawer)






10. Selling through internet to the extranet - like online shopping






11. Automatic slip feed






12. POS terminal used only for entering orders






13. Safes and keycards use this technology for fingerprints - and scanners.






14. Form of selling with no major party needed






15. Used in conjunction with preset and of PLU keys to provide additional detailed prep instructions






16. Efficient transaction progress - streamlining record keeping - info used more productively - tracking offers - cost savings






17. Uses an inprinted bar code rather than a manual server entry to access a guest check






18. The ability of travel agencies to book hotel reservations directly into a hotel's reservation system






19. Simultaneous processing






20. Internet distribution systems






21. Installed in guest room and takes control of the lights and AC when it doesn't detect motion.






22. Market Code






23. Non automated bar based on manual checking or honor system






24. Automated report used in beverage alcohol sales to resolve discrepancies between sales by category and sales by beverage server






25. Apollo - Amadeus - Galileo - SABRE - TIAS






26. A hotel chain's reservation system in which all participating properties are contractually related






27. Produces a continuous detailed record of all POS transactions






28. A set of demand forecasting techniques used to develop pricing strategies that maximize rooms revenue






29. Recipes used to create a part of a menu item






30. Performs back and front office functions - supports housekeeping and catering. Keeps track of frequent guests and customers - internet reservation modules - tracks luggage as well.






31. Global Distribution System






32. Indicated total sold by each individual server during a shift






33. Employee ordering needed supplies or information






34. An e-commerce strategy in which a seller negotiates a discounted rate with a supplier hotel and then adds a standard markup factor and sells the room to consumers






35. Can be a one way ELS or two way. One way uses an electric key encoder while two way communicates to locks wirelessly. One key can be used in multiple locks for both.






36. Calculates actual costs to idea costs to indicate areas that need tighter control






37. POS printer that's good for printing orders






38. Bar equipped with a door alert system that reports to the minibar central computer via telephone line when the door is opened.






39. Similar to intranet but it enables the firms business partners (like suppliers and consumers) to access the firms intranet.






40. Summary of all relevant sales reports produced during a business week






41. Automated report showing amounts of individual products sold during a specified period of time






42. Key card - code based - smart card based - biometric






43. Lowest or highest selling price on a menu






44. A reservation network that handles reservations for airline flights - car rentals - and hotel rooms






45. Used in evaluating pricing design and contents of a menu






46. Prevents info from one guest check from overwriting info from another






47. Massive network of networks - networking infrastructure. Connects millions of computers globally - info travels through it through protocols.






48. Uses intranet - like the dell computer example. Supply chain technology






49. Delineates reservation transactions and commisions payable - by travel agent






50. Indicates the forms of payments used during a shift