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Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
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  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Computer network within an organization that uses internet tech for members of the organization only. Uses internet tech - usually used for employees to browse company based systems.






2. POS terminal used to enter and settle checks and may support up to 4 cash drawers.






3. Indicates the forms of payments used during a shift






4. Efficient transaction progress - streamlining record keeping - info used more productively - tracking offers - cost savings






5. Ensures all payments and charges are captured and recorded correctly.






6. Installed in guest room and takes control of the lights and AC when it doesn't detect motion.






7. POS printer that's good for printing orders






8. Using sub recipes as part of a menu item recipe






9. An e-commerce strategy in which a seller negotiates a discounted rate with a supplier hotel and then adds a standard markup factor and sells the room to consumers






10. Automated report used in beverage alcohol sales to resolve discrepancies between sales by category and sales by beverage server






11. Keyboard overlay for each meal period






12. An e-commerce strategy in which a seller negotiates to a discounted rate with a supplier hotel and then adds a standard mark up and sells to consumers






13. Selling through internet to the extranet - like online shopping






14. Indicates to managers how well categories of menu items sell and when






15. Recipes used to create a part of a menu item






16. Non automated bar based on manual checking or honor system






17. Uses intranet - like the dell computer example. Supply chain technology






18. Produces a continuous detailed record of all POS transactions






19. Employee ordering needed supplies or information






20. Compiles weekly totals summarizing revenue earned by food and beverage departments or categories






21. Bar equipped with a door alert system that reports to the minibar central computer via telephone line when the door is opened.






22. Unlike electronic locking systems - these are cheaper but heavier to carry - not convenient and have a high replacement cost - and you can't trace them. They're also duplicatable.






23. Key card - code based - smart card based - biometric






24. POS printer that is expensive but good for slips and receipts. Quick and fast.






25. Used in conjunction with preset and of PLU keys to provide additional detailed prep instructions






26. Governs the internet. ICANN - non profit private sector corporation formed by the internets business - technical - academic - and user sector corporation formed by the Internets business' - technical - academic - and user communities.






27. Automatic slip feed






28. simultaneous buying and selling of an asset in order to profit from a price difference






29. Lowest or highest selling price on a menu






30. Projects furure hotel revenue by using projected occupancy rates and room rates






31. Uses an inprinted bar code rather than a manual server entry to access a guest check






32. Automatic form number reader






33. Used in evaluating pricing design and contents of a menu






34. Form of selling with no major party needed






35. Price look up keys






36. This system is a challenge because the server is located off site and the internet connection is sued to collect data from pos terminals to transfer to the remote server. it can be unavailable is the connection disconnects.






37. Video display for kitchen orders






38. Prevents info from one guest check from overwriting info from another






39. Microprocessor based bar - capable of monitoring and posting sales transactions - determining refill and exp dates.






40. Summary of all relevant sales reports produced during a business week






41. Centrally controlled - individually controlled - and network controlled.






42. Energy Management system






43. Similar to intranet but it enables the firms business partners (like suppliers and consumers) to access the firms intranet.






44. provides a daily summary of reservation records that were created - modified - or canceled






45. Market Code






46. Calculates actual costs to idea costs to indicate areas that need tighter control






47. Safes and keycards use this technology for fingerprints - and scanners.






48. Focused on ability for peopler o collaborate and share info online. It's more dynamic than the previous version and its more organized. Based on serving web applications.






49. Massive network of networks - networking infrastructure. Connects millions of computers globally - info travels through it through protocols.






50. Can be a one way ELS or two way. One way uses an electric key encoder while two way communicates to locks wirelessly. One key can be used in multiple locks for both.







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