Test your basic knowledge |

Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Micros - Aloha - Digital Dining - Positouch - Restaurant Mgr - Maitre D - Squirrel - Casio






2. An intermediary between a central reservation system and e-distribution channelse






3. Used in conjunction with preset and of PLU keys to provide additional detailed prep instructions






4. Non automated bar based on manual checking or honor system






5. Video display for kitchen orders






6. Indicates expecte beverage income by category






7. POS printer that is expensive but good for slips and receipts. Quick and fast.






8. Key card - code based - smart card based - biometric






9. Keys proframmable by management for specific menu items






10. A reservation network that handles reservations for airline flights - car rentals - and hotel rooms






11. Governs the internet. ICANN - non profit private sector corporation formed by the internets business - technical - academic - and user sector corporation formed by the Internets business' - technical - academic - and user communities.






12. Computer network within an organization that uses internet tech for members of the organization only. Uses internet tech - usually used for employees to browse company based systems.






13. Bar equipped with a door alert system that reports to the minibar central computer via telephone line when the door is opened.






14. Efficient transaction progress - streamlining record keeping - info used more productively - tracking offers - cost savings






15. Safes and keycards use this technology for fingerprints - and scanners.






16. Compiles weekly totals summarizing revenue earned by food and beverage departments or categories






17. Apollo - Amadeus - Galileo - SABRE - TIAS






18. Simultaneous processing






19. A hotel chain's reservation system in which all participating properties are contractually related






20. Indicated total sold by each individual server during a shift






21. Travel agents - airlines - consumers






22. Projects furure hotel revenue by using projected occupancy rates and room rates






23. Massive network of networks - networking infrastructure. Connects millions of computers globally - info travels through it through protocols.






24. Employee ordering needed supplies or information






25. Market Code






26. Automated report showing amounts of individual products sold during a specified period of time






27. POS terminal used only for entering orders






28. Automatic slip feed






29. Automatic form number reader






30. Indicates to managers how well individual products sell






31. Indicates the forms of payments used during a shift






32. Can be a one way ELS or two way. One way uses an electric key encoder while two way communicates to locks wirelessly. One key can be used in multiple locks for both.






33. Lowest or highest selling price on a menu






34. POS terminal used only for taking orders (no cash drawer)






35. Global Distribution System






36. Internet distribution systems






37. Form of selling with no major party needed






38. Using sub recipes as part of a menu item recipe






39. Prevents info from one guest check from overwriting info from another






40. Exs such as mechanical keys - key cards - etc. They're inexpensive - convenient - traceable - secure - replaceable - low cost for new keys - recyclable - etc.






41. The ability of travel agencies to book hotel reservations directly into a hotel's reservation system






42. Indicates to managers how well categories of menu items sell and when






43. Uses an inprinted bar code rather than a manual server entry to access a guest check






44. Delineates reservation transactions and commisions payable - by travel agent






45. provides a daily summary of reservation records that were created - modified - or canceled






46. Produces a continuous detailed record of all POS transactions






47. Calculates actual costs to idea costs to indicate areas that need tighter control






48. Selling through internet to the extranet - like online shopping






49. Global distribution systems are owned by and used by...






50. Connects a CRS and GDS - providing consumers and agents access to the CRS. Helps incur switch feeds.