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Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Safes and keycards use this technology for fingerprints - and scanners.






2. A set of demand forecasting techniques used to develop pricing strategies that maximize rooms revenue






3. Recipes used to create a part of a menu item






4. Connects a CRS and GDS - providing consumers and agents access to the CRS. Helps incur switch feeds.






5. This system is a challenge because the server is located off site and the internet connection is sued to collect data from pos terminals to transfer to the remote server. it can be unavailable is the connection disconnects.






6. Indicates the forms of payments used during a shift






7. Travel agents - airlines - consumers






8. Delineates reservation transactions and commisions payable - by travel agent






9. Type of ELS that operates through a centralized master code consul interfaced to every key lock. Expensive - yet secure.






10. Price look up keys






11. Energy Management system






12. Lowest or highest selling price on a menu






13. Indicates expecte beverage income by category






14. Using sub recipes as part of a menu item recipe






15. Non automated bar based on manual checking or honor system






16. POS printer that is expensive but good for slips and receipts. Quick and fast.






17. POS terminal used to enter and settle checks and may support up to 4 cash drawers.






18. The ability of travel agencies to book hotel reservations directly into a hotel's reservation system






19. Massive network of networks - networking infrastructure. Connects millions of computers globally - info travels through it through protocols.






20. Electronic networks used by travel agents and some IDS channels to make airline - car rental - and cruise line reservations






21. Centrally controlled - individually controlled - and network controlled.






22. Global distribution systems are owned by and used by...






23. Similar to intranet but it enables the firms business partners (like suppliers and consumers) to access the firms intranet.






24. An e-commerce strategy in which a seller negotiates to a discounted rate with a supplier hotel and then adds a standard mark up and sells to consumers






25. Uses an inprinted bar code rather than a manual server entry to access a guest check






26. A reservation network that handles reservations for airline flights - car rentals - and hotel rooms






27. Calculates actual costs to idea costs to indicate areas that need tighter control






28. Efficient transaction progress - streamlining record keeping - info used more productively - tracking offers - cost savings






29. simultaneous buying and selling of an asset in order to profit from a price difference






30. Market Code






31. Key card - code based - smart card based - biometric






32. Computer network within an organization that uses internet tech for members of the organization only. Uses internet tech - usually used for employees to browse company based systems.






33. A hotel chain's reservation system in which all participating properties are contractually related






34. POS terminal used only for entering orders






35. Produces a continuous detailed record of all POS transactions






36. Selling through internet to the extranet - like online shopping






37. Can be a one way ELS or two way. One way uses an electric key encoder while two way communicates to locks wirelessly. One key can be used in multiple locks for both.






38. Prevents info from one guest check from overwriting info from another






39. Automated report used in beverage alcohol sales to resolve discrepancies between sales by category and sales by beverage server






40. Automatic slip feed






41. Automatic form number reader






42. Governs the internet. ICANN - non profit private sector corporation formed by the internets business - technical - academic - and user sector corporation formed by the Internets business' - technical - academic - and user communities.






43. Apollo - Amadeus - Galileo - SABRE - TIAS






44. Simultaneous processing






45. Micros - Aloha - Digital Dining - Positouch - Restaurant Mgr - Maitre D - Squirrel - Casio






46. Microprocessor based bar - capable of monitoring and posting sales transactions - determining refill and exp dates.






47. Indicates to managers how well categories of menu items sell and when






48. An intermediary between a central reservation system and e-distribution channelse






49. Uses intranet - like the dell computer example. Supply chain technology






50. Keyboard overlay for each meal period