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Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Governs the internet. ICANN - non profit private sector corporation formed by the internets business - technical - academic - and user sector corporation formed by the Internets business' - technical - academic - and user communities.






2. Installed in guest room and takes control of the lights and AC when it doesn't detect motion.






3. Using sub recipes as part of a menu item recipe






4. Energy Management system






5. Microprocessor based bar - capable of monitoring and posting sales transactions - determining refill and exp dates.






6. simultaneous buying and selling of an asset in order to profit from a price difference






7. Global distribution systems are owned by and used by...






8. Automatic form number reader






9. Used in evaluating pricing design and contents of a menu






10. Safes and keycards use this technology for fingerprints - and scanners.






11. A hotel chain's reservation system in which all participating properties are contractually related






12. Travel agents - airlines - consumers






13. Exs such as mechanical keys - key cards - etc. They're inexpensive - convenient - traceable - secure - replaceable - low cost for new keys - recyclable - etc.






14. Market Code






15. Keys proframmable by management for specific menu items






16. Apollo - Amadeus - Galileo - SABRE - TIAS






17. Global Distribution System






18. Indicates expecte beverage income by category






19. Unlike electronic locking systems - these are cheaper but heavier to carry - not convenient and have a high replacement cost - and you can't trace them. They're also duplicatable.






20. Computer network within an organization that uses internet tech for members of the organization only. Uses internet tech - usually used for employees to browse company based systems.






21. Massive network of networks - networking infrastructure. Connects millions of computers globally - info travels through it through protocols.






22. Indicated total sold by each individual server during a shift






23. System that reduces guests wait times - improves service - lowers amnt of decisions employees need to make - processes reservations and wait lists - distributes workload evenly - captures customer info - appropriate for high volume restaurants.






24. Non automated bar based on manual checking or honor system






25. Calculates actual costs to idea costs to indicate areas that need tighter control






26. Delineates reservation transactions and commisions payable - by travel agent






27. This system is a challenge because the server is located off site and the internet connection is sued to collect data from pos terminals to transfer to the remote server. it can be unavailable is the connection disconnects.






28. Electronic networks used by travel agents and some IDS channels to make airline - car rental - and cruise line reservations






29. Indicates to managers how well individual products sell






30. Uses intranet - like the dell computer example. Supply chain technology






31. A set of demand forecasting techniques used to develop pricing strategies that maximize rooms revenue






32. A reservation network that handles reservations for airline flights - car rentals - and hotel rooms






33. Indicates to managers how well categories of menu items sell and when






34. Keyboard overlay for each meal period






35. Price look up keys






36. Similar to intranet but it enables the firms business partners (like suppliers and consumers) to access the firms intranet.






37. POS terminal used only for taking orders (no cash drawer)






38. POS printer that is expensive but good for slips and receipts. Quick and fast.






39. Micros - Aloha - Digital Dining - Positouch - Restaurant Mgr - Maitre D - Squirrel - Casio






40. Compiles weekly totals summarizing revenue earned by food and beverage departments or categories






41. Connects a CRS and GDS - providing consumers and agents access to the CRS. Helps incur switch feeds.






42. POS terminal used to enter and settle checks and may support up to 4 cash drawers.






43. Lowest or highest selling price on a menu






44. Focused on ability for peopler o collaborate and share info online. It's more dynamic than the previous version and its more organized. Based on serving web applications.






45. Form of selling with no major party needed






46. An e-commerce strategy in which a seller negotiates a discounted rate with a supplier hotel and then adds a standard markup factor and sells the room to consumers






47. Indicates the forms of payments used during a shift






48. Internet distribution systems






49. Uses an inprinted bar code rather than a manual server entry to access a guest check






50. Centrally controlled - individually controlled - and network controlled.