Test your basic knowledge |

Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Keys proframmable by management for specific menu items






2. POS printer that's good for printing orders






3. Indicated total sold by each individual server during a shift






4. Produces a continuous detailed record of all POS transactions






5. This system is a challenge because the server is located off site and the internet connection is sued to collect data from pos terminals to transfer to the remote server. it can be unavailable is the connection disconnects.






6. An e-commerce strategy in which a seller negotiates a discounted rate with a supplier hotel and then adds a standard markup factor and sells the room to consumers






7. Prevents info from one guest check from overwriting info from another






8. simultaneous buying and selling of an asset in order to profit from a price difference






9. Key card - code based - smart card based - biometric






10. Form of selling with no major party needed






11. Video display for kitchen orders






12. Automated report showing amounts of individual products sold during a specified period of time






13. Employees place finger on small sensor to authenticate and log them in. Replaces passwords and key cards making it easier and more secure.






14. Automatic form number reader






15. POS terminal used to enter and settle checks and may support up to 4 cash drawers.






16. Energy Management system






17. Safes and keycards use this technology for fingerprints - and scanners.






18. Summary of all relevant sales reports produced during a business week






19. Compiles weekly totals summarizing revenue earned by food and beverage departments or categories






20. Lowest or highest selling price on a menu






21. A set of demand forecasting techniques used to develop pricing strategies that maximize rooms revenue






22. Simultaneous processing






23. Apollo - Amadeus - Galileo - SABRE - TIAS






24. Automatic slip feed






25. Uses an inprinted bar code rather than a manual server entry to access a guest check






26. Delineates reservation transactions and commisions payable - by travel agent






27. Used in conjunction with preset and of PLU keys to provide additional detailed prep instructions






28. Massive network of networks - networking infrastructure. Connects millions of computers globally - info travels through it through protocols.






29. A reservation network that handles reservations for airline flights - car rentals - and hotel rooms






30. Indicates the forms of payments used during a shift






31. Global distribution systems are owned by and used by...






32. Computer network within an organization that uses internet tech for members of the organization only. Uses internet tech - usually used for employees to browse company based systems.






33. Centrally controlled - individually controlled - and network controlled.






34. Employee ordering needed supplies or information






35. Market Code






36. Electronic networks used by travel agents and some IDS channels to make airline - car rental - and cruise line reservations






37. A hotel chain's reservation system in which all participating properties are contractually related






38. Microprocessor based bar - capable of monitoring and posting sales transactions - determining refill and exp dates.






39. Keyboard overlay for each meal period






40. Unlike electronic locking systems - these are cheaper but heavier to carry - not convenient and have a high replacement cost - and you can't trace them. They're also duplicatable.






41. Bar equipped with a door alert system that reports to the minibar central computer via telephone line when the door is opened.






42. Connects a CRS and GDS - providing consumers and agents access to the CRS. Helps incur switch feeds.






43. Ensures all payments and charges are captured and recorded correctly.






44. Travel agents - airlines - consumers






45. An intermediary between a central reservation system and e-distribution channelse






46. Can be a one way ELS or two way. One way uses an electric key encoder while two way communicates to locks wirelessly. One key can be used in multiple locks for both.






47. Indicates to managers how well individual products sell






48. Indicates expecte beverage income by category






49. Global Distribution System






50. Calculates actual costs to idea costs to indicate areas that need tighter control