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Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Exs such as mechanical keys - key cards - etc. They're inexpensive - convenient - traceable - secure - replaceable - low cost for new keys - recyclable - etc.






2. Energy Management system






3. Massive network of networks - networking infrastructure. Connects millions of computers globally - info travels through it through protocols.






4. Recipes used to create a part of a menu item






5. Uses an inprinted bar code rather than a manual server entry to access a guest check






6. Selling through internet to the extranet - like online shopping






7. Bar equipped with a door alert system that reports to the minibar central computer via telephone line when the door is opened.






8. POS terminal used only for taking orders (no cash drawer)






9. Lowest or highest selling price on a menu






10. Automated report used in beverage alcohol sales to resolve discrepancies between sales by category and sales by beverage server






11. Compiles weekly totals summarizing revenue earned by food and beverage departments or categories






12. Travel agents - airlines - consumers






13. Efficient transaction progress - streamlining record keeping - info used more productively - tracking offers - cost savings






14. Micros - Aloha - Digital Dining - Positouch - Restaurant Mgr - Maitre D - Squirrel - Casio






15. This system is a challenge because the server is located off site and the internet connection is sued to collect data from pos terminals to transfer to the remote server. it can be unavailable is the connection disconnects.






16. Indicates to managers how well individual products sell






17. A set of demand forecasting techniques used to develop pricing strategies that maximize rooms revenue






18. Prevents info from one guest check from overwriting info from another






19. Focused on ability for peopler o collaborate and share info online. It's more dynamic than the previous version and its more organized. Based on serving web applications.






20. POS printer that is expensive but good for slips and receipts. Quick and fast.






21. Indicated total sold by each individual server during a shift






22. Price look up keys






23. A reservation network that handles reservations for airline flights - car rentals - and hotel rooms






24. Centrally controlled - individually controlled - and network controlled.






25. Indicates the forms of payments used during a shift






26. Simultaneous processing






27. Indicates to managers how well categories of menu items sell and when






28. Governs the internet. ICANN - non profit private sector corporation formed by the internets business - technical - academic - and user sector corporation formed by the Internets business' - technical - academic - and user communities.






29. simultaneous buying and selling of an asset in order to profit from a price difference






30. Internet distribution systems






31. Keys proframmable by management for specific menu items






32. An e-commerce strategy in which a seller negotiates a discounted rate with a supplier hotel and then adds a standard markup factor and sells the room to consumers






33. Installed in guest room and takes control of the lights and AC when it doesn't detect motion.






34. Employee ordering needed supplies or information






35. Type of ELS that operates through a centralized master code consul interfaced to every key lock. Expensive - yet secure.






36. System that reduces guests wait times - improves service - lowers amnt of decisions employees need to make - processes reservations and wait lists - distributes workload evenly - captures customer info - appropriate for high volume restaurants.






37. Microprocessor based bar - capable of monitoring and posting sales transactions - determining refill and exp dates.






38. Used in evaluating pricing design and contents of a menu






39. An e-commerce strategy in which a seller negotiates to a discounted rate with a supplier hotel and then adds a standard mark up and sells to consumers






40. Uses intranet - like the dell computer example. Supply chain technology






41. Unlike electronic locking systems - these are cheaper but heavier to carry - not convenient and have a high replacement cost - and you can't trace them. They're also duplicatable.






42. Automatic form number reader






43. Non automated bar based on manual checking or honor system






44. Projects furure hotel revenue by using projected occupancy rates and room rates






45. Keyboard overlay for each meal period






46. Market Code






47. The ability of travel agencies to book hotel reservations directly into a hotel's reservation system






48. Form of selling with no major party needed






49. A hotel chain's reservation system in which all participating properties are contractually related






50. POS terminal used only for entering orders







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Can you answer 50 questions in 15 minutes?


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