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Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Selling through internet to the extranet - like online shopping






2. Automated report used in beverage alcohol sales to resolve discrepancies between sales by category and sales by beverage server






3. A reservation network that handles reservations for airline flights - car rentals - and hotel rooms






4. This system is a challenge because the server is located off site and the internet connection is sued to collect data from pos terminals to transfer to the remote server. it can be unavailable is the connection disconnects.






5. Safes and keycards use this technology for fingerprints - and scanners.






6. Recipes used to create a part of a menu item






7. Efficient transaction progress - streamlining record keeping - info used more productively - tracking offers - cost savings






8. Type of ELS that operates through a centralized master code consul interfaced to every key lock. Expensive - yet secure.






9. System that reduces guests wait times - improves service - lowers amnt of decisions employees need to make - processes reservations and wait lists - distributes workload evenly - captures customer info - appropriate for high volume restaurants.






10. Video display for kitchen orders






11. Automated report showing amounts of individual products sold during a specified period of time






12. simultaneous buying and selling of an asset in order to profit from a price difference






13. Focused on ability for peopler o collaborate and share info online. It's more dynamic than the previous version and its more organized. Based on serving web applications.






14. Governs the internet. ICANN - non profit private sector corporation formed by the internets business - technical - academic - and user sector corporation formed by the Internets business' - technical - academic - and user communities.






15. POS terminal used only for entering orders






16. POS terminal used only for taking orders (no cash drawer)






17. POS printer that's good for printing orders






18. Microprocessor based bar - capable of monitoring and posting sales transactions - determining refill and exp dates.






19. provides a daily summary of reservation records that were created - modified - or canceled






20. Travel agents - airlines - consumers






21. The ability of travel agencies to book hotel reservations directly into a hotel's reservation system






22. Electronic networks used by travel agents and some IDS channels to make airline - car rental - and cruise line reservations






23. Performs back and front office functions - supports housekeeping and catering. Keeps track of frequent guests and customers - internet reservation modules - tracks luggage as well.






24. Connects a CRS and GDS - providing consumers and agents access to the CRS. Helps incur switch feeds.






25. An e-commerce strategy in which a seller negotiates a discounted rate with a supplier hotel and then adds a standard markup factor and sells the room to consumers






26. An intermediary between a central reservation system and e-distribution channelse






27. Centrally controlled - individually controlled - and network controlled.






28. Energy Management system






29. Lowest or highest selling price on a menu






30. Bar equipped with a door alert system that reports to the minibar central computer via telephone line when the door is opened.






31. Indicated total sold by each individual server during a shift






32. Produces a continuous detailed record of all POS transactions






33. Market Code






34. Keys proframmable by management for specific menu items






35. Compiles weekly totals summarizing revenue earned by food and beverage departments or categories






36. Ensures all payments and charges are captured and recorded correctly.






37. Prevents info from one guest check from overwriting info from another






38. Keyboard overlay for each meal period






39. Key card - code based - smart card based - biometric






40. Calculates actual costs to idea costs to indicate areas that need tighter control






41. Similar to intranet but it enables the firms business partners (like suppliers and consumers) to access the firms intranet.






42. Massive network of networks - networking infrastructure. Connects millions of computers globally - info travels through it through protocols.






43. Exs such as mechanical keys - key cards - etc. They're inexpensive - convenient - traceable - secure - replaceable - low cost for new keys - recyclable - etc.






44. Non automated bar based on manual checking or honor system






45. Employees place finger on small sensor to authenticate and log them in. Replaces passwords and key cards making it easier and more secure.






46. Automatic slip feed






47. Summary of all relevant sales reports produced during a business week






48. Uses intranet - like the dell computer example. Supply chain technology






49. Uses an inprinted bar code rather than a manual server entry to access a guest check






50. A hotel chain's reservation system in which all participating properties are contractually related