Test your basic knowledge |

Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. provides a daily summary of reservation records that were created - modified - or canceled






2. A hotel chain's reservation system in which all participating properties are contractually related






3. Automated report used in beverage alcohol sales to resolve discrepancies between sales by category and sales by beverage server






4. Indicates expecte beverage income by category






5. Simultaneous processing






6. An e-commerce strategy in which a seller negotiates to a discounted rate with a supplier hotel and then adds a standard mark up and sells to consumers






7. An e-commerce strategy in which a seller negotiates a discounted rate with a supplier hotel and then adds a standard markup factor and sells the room to consumers






8. Global distribution systems are owned by and used by...






9. Keys proframmable by management for specific menu items






10. POS printer that is expensive but good for slips and receipts. Quick and fast.






11. Computer network within an organization that uses internet tech for members of the organization only. Uses internet tech - usually used for employees to browse company based systems.






12. Keyboard overlay for each meal period






13. Indicates to managers how well categories of menu items sell and when






14. Ensures all payments and charges are captured and recorded correctly.






15. Price look up keys






16. Global Distribution System






17. Automatic slip feed






18. Focused on ability for peopler o collaborate and share info online. It's more dynamic than the previous version and its more organized. Based on serving web applications.






19. simultaneous buying and selling of an asset in order to profit from a price difference






20. Using sub recipes as part of a menu item recipe






21. Non automated bar based on manual checking or honor system






22. Video display for kitchen orders






23. Internet distribution systems






24. Prevents info from one guest check from overwriting info from another






25. Unlike electronic locking systems - these are cheaper but heavier to carry - not convenient and have a high replacement cost - and you can't trace them. They're also duplicatable.






26. Delineates reservation transactions and commisions payable - by travel agent






27. A reservation network that handles reservations for airline flights - car rentals - and hotel rooms






28. Massive network of networks - networking infrastructure. Connects millions of computers globally - info travels through it through protocols.






29. Produces a continuous detailed record of all POS transactions






30. Safes and keycards use this technology for fingerprints - and scanners.






31. Indicated total sold by each individual server during a shift






32. Micros - Aloha - Digital Dining - Positouch - Restaurant Mgr - Maitre D - Squirrel - Casio






33. Summary of all relevant sales reports produced during a business week






34. Travel agents - airlines - consumers






35. Uses an inprinted bar code rather than a manual server entry to access a guest check






36. Performs back and front office functions - supports housekeeping and catering. Keeps track of frequent guests and customers - internet reservation modules - tracks luggage as well.






37. Market Code






38. POS terminal used only for entering orders






39. Used in evaluating pricing design and contents of a menu






40. Key card - code based - smart card based - biometric






41. Uses intranet - like the dell computer example. Supply chain technology






42. Connects a CRS and GDS - providing consumers and agents access to the CRS. Helps incur switch feeds.






43. An intermediary between a central reservation system and e-distribution channelse






44. System that reduces guests wait times - improves service - lowers amnt of decisions employees need to make - processes reservations and wait lists - distributes workload evenly - captures customer info - appropriate for high volume restaurants.






45. Projects furure hotel revenue by using projected occupancy rates and room rates






46. Lowest or highest selling price on a menu






47. Automated report showing amounts of individual products sold during a specified period of time






48. Selling through internet to the extranet - like online shopping






49. POS printer that's good for printing orders






50. POS terminal used to enter and settle checks and may support up to 4 cash drawers.