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Test your basic knowledge |
Hospitality Information Technology
Start Test
Study First
Subject
:
hospitality
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Governs the internet. ICANN - non profit private sector corporation formed by the internets business - technical - academic - and user sector corporation formed by the Internets business' - technical - academic - and user communities.
Weekly sales spreadsheet
Postcosting
Settlement methods report
Internet corporation for assigned names and numbers
2. Installed in guest room and takes control of the lights and AC when it doesn't detect motion.
Outstanding guest checks report
Body motion sensor detector
ADNR
Mechanical locking systems
3. Using sub recipes as part of a menu item recipe
Recipe chaining
Outstanding guest checks report
KDU
B2C
4. Energy Management system
EMS
Web based POS
Revenue management
Outstanding guest checks report
5. Microprocessor based bar - capable of monitoring and posting sales transactions - determining refill and exp dates.
ASF
Automated bar
C2C
Pre-set keys
6. simultaneous buying and selling of an asset in order to profit from a price difference
Arbitrage
Merchant model
Field in PMS to put guest type
Most POS systems are based on...
7. Global distribution systems are owned by and used by...
Electronic Locking System
Weekly sales spreadsheet
Airlines; travel agents
PLU keys
8. Automatic form number reader
Web 2.0
KDU
ADNR
ASF
9. Used in evaluating pricing design and contents of a menu
Menu engineering
Night Audit
Seamless integration
Web 2.0
10. Safes and keycards use this technology for fingerprints - and scanners.
Price point
Biometrics in hotels
Modifier keys
Extranet
11. A hotel chain's reservation system in which all participating properties are contractually related
Biometrics in hotels
Benefits of using a POS system
Web 2.0
Affiliate reservation system
12. Travel agents - airlines - consumers
Weekly sales spreadsheet
Main users of GDS
Sales by major beverage category rport
Real time capability
13. Exs such as mechanical keys - key cards - etc. They're inexpensive - convenient - traceable - secure - replaceable - low cost for new keys - recyclable - etc.
Extranet
Electronic Locking System
Merchant model
Sub recipe
14. Market Code
Reservation transaction record
Field in PMS to put guest type
Server/Pre Check POS terminal
Journal printer
15. Keys proframmable by management for specific menu items
Intranet
Commission agent report
Pre-set keys
Airlines; travel agents
16. Apollo - Amadeus - Galileo - SABRE - TIAS
Table Management Systems
Big names of GDS programs
Revenue forecast report
Intranet
17. Global Distribution System
Internet corporation for assigned names and numbers
C2C
GDS
Web 2.0
18. Indicates expecte beverage income by category
Sales by major beverage category rport
Field in PMS to put guest type
Price point
Main users of GDS
19. Unlike electronic locking systems - these are cheaper but heavier to carry - not convenient and have a high replacement cost - and you can't trace them. They're also duplicatable.
Mechanical locking systems
Types of EMS
Most POS systems are based on...
C2C
20. Computer network within an organization that uses internet tech for members of the organization only. Uses internet tech - usually used for employees to browse company based systems.
Benefits of using a POS system
Sales category analysis report
Intranet
Microprocessor ELS
21. Massive network of networks - networking infrastructure. Connects millions of computers globally - info travels through it through protocols.
Distribution switch or bidirectional interface
Microprocessor ELS
DSP (disp. serv. provider)
Internet
22. Indicated total sold by each individual server during a shift
C2C
Distribution switch or bidirectional interface
Server/Pre Check POS terminal
Sales by beverage server report
23. System that reduces guests wait times - improves service - lowers amnt of decisions employees need to make - processes reservations and wait lists - distributes workload evenly - captures customer info - appropriate for high volume restaurants.
Intersell agency
Table Management Systems
Types of electronic in room safes
Modifier keys
24. Non automated bar based on manual checking or honor system
Sales by beverage server report
B2E
Traditional mini bar
Commission agent report
25. Calculates actual costs to idea costs to indicate areas that need tighter control
Thermal Printer
Night Audit
Postcosting
Revenue management
26. Delineates reservation transactions and commisions payable - by travel agent
Mechanical locking systems
Traditional mini bar
Global distribution system
Commission agent report
27. This system is a challenge because the server is located off site and the internet connection is sued to collect data from pos terminals to transfer to the remote server. it can be unavailable is the connection disconnects.
Merchant model
Server/Pre Check POS terminal
Biometrics in hotels
Web based POS
28. Electronic networks used by travel agents and some IDS channels to make airline - car rental - and cruise line reservations
Distribution switch or bidirectional interface
AFNR
Global distribution system
Menu engineering
29. Indicates to managers how well individual products sell
Main users of GDS
Sales mix report
Semi automated bar
Big names of GDS programs
30. Uses intranet - like the dell computer example. Supply chain technology
B2B
KDU
Table Management Systems
Recipe chaining
31. A set of demand forecasting techniques used to develop pricing strategies that maximize rooms revenue
Traditional mini bar
Menu board
Merchant model
Revenue management
32. A reservation network that handles reservations for airline flights - car rentals - and hotel rooms
PMS
PLU keys
Intersell agency
Settlement methods report
33. Indicates to managers how well categories of menu items sell and when
Journal printer
Biometrics in hotels
Sales category analysis report
Sales by beverage server report
34. Keyboard overlay for each meal period
Merchant model
Menu board
Sub recipe
ASF
35. Price look up keys
Postcosting
PLU keys
Big names of GDS programs
Internet corporation for assigned names and numbers
36. Similar to intranet but it enables the firms business partners (like suppliers and consumers) to access the firms intranet.
Extranet
Table Management Systems
Affiliate reservation system
ADNR
37. POS terminal used only for taking orders (no cash drawer)
IDS
Sales by major beverage category rport
Pre check terminal
Automated bar
38. POS printer that is expensive but good for slips and receipts. Quick and fast.
Thermal Printer
Modifier keys
Journal printer
EMS
39. Micros - Aloha - Digital Dining - Positouch - Restaurant Mgr - Maitre D - Squirrel - Casio
Most POS systems are based on...
Wholesaler model and merchant model
Seamless integration
PMS
40. Compiles weekly totals summarizing revenue earned by food and beverage departments or categories
Web 2.0
Marketing category report
Seamless integration
ASF
41. Connects a CRS and GDS - providing consumers and agents access to the CRS. Helps incur switch feeds.
Arbitrage
Distribution switch or bidirectional interface
Microprocessor ELS
Seamless integration
42. POS terminal used to enter and settle checks and may support up to 4 cash drawers.
Cashier POS terminal
Menu board
Table Management Systems
Internet
43. Lowest or highest selling price on a menu
Airlines; travel agents
Intersell agency
Price point
Electronic Locking System
44. Focused on ability for peopler o collaborate and share info online. It's more dynamic than the previous version and its more organized. Based on serving web applications.
Dot Matrix Print
Global distribution system
Revenue management
Web 2.0
45. Form of selling with no major party needed
KDU
C2C
Types of electronic in room safes
EMS
46. An e-commerce strategy in which a seller negotiates a discounted rate with a supplier hotel and then adds a standard markup factor and sells the room to consumers
Semi automated bar
Wholesaler model and merchant model
Web 2.0
Menu engineering
47. Indicates the forms of payments used during a shift
Most POS systems are based on...
Real time capability
ADNR
Settlement methods report
48. Internet distribution systems
IDS
Sales by major beverage category rport
Cashier POS terminal
AFNR
49. Uses an inprinted bar code rather than a manual server entry to access a guest check
Internet
GDS
AFNR
Big names of GDS programs
50. Centrally controlled - individually controlled - and network controlled.
Global distribution system
Mechanical locking systems
Intranet
Types of EMS