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Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Electronic networks used by travel agents and some IDS channels to make airline - car rental - and cruise line reservations






2. Computer network within an organization that uses internet tech for members of the organization only. Uses internet tech - usually used for employees to browse company based systems.






3. Key card - code based - smart card based - biometric






4. This system is a challenge because the server is located off site and the internet connection is sued to collect data from pos terminals to transfer to the remote server. it can be unavailable is the connection disconnects.






5. Using sub recipes as part of a menu item recipe






6. Used in evaluating pricing design and contents of a menu






7. A reservation network that handles reservations for airline flights - car rentals - and hotel rooms






8. Uses an inprinted bar code rather than a manual server entry to access a guest check






9. Governs the internet. ICANN - non profit private sector corporation formed by the internets business - technical - academic - and user sector corporation formed by the Internets business' - technical - academic - and user communities.






10. Installed in guest room and takes control of the lights and AC when it doesn't detect motion.






11. Type of ELS that operates through a centralized master code consul interfaced to every key lock. Expensive - yet secure.






12. Microprocessor based bar - capable of monitoring and posting sales transactions - determining refill and exp dates.






13. Indicates to managers how well categories of menu items sell and when






14. Simultaneous processing






15. POS printer that is expensive but good for slips and receipts. Quick and fast.






16. Video display for kitchen orders






17. Indicates expecte beverage income by category






18. POS terminal used to enter and settle checks and may support up to 4 cash drawers.






19. Keyboard overlay for each meal period






20. Apollo - Amadeus - Galileo - SABRE - TIAS






21. Massive network of networks - networking infrastructure. Connects millions of computers globally - info travels through it through protocols.






22. Energy Management system






23. Produces a continuous detailed record of all POS transactions






24. Market Code






25. Employees place finger on small sensor to authenticate and log them in. Replaces passwords and key cards making it easier and more secure.






26. Similar to intranet but it enables the firms business partners (like suppliers and consumers) to access the firms intranet.






27. Safes and keycards use this technology for fingerprints - and scanners.






28. simultaneous buying and selling of an asset in order to profit from a price difference






29. Global Distribution System






30. Used in conjunction with preset and of PLU keys to provide additional detailed prep instructions






31. Employee ordering needed supplies or information






32. Travel agents - airlines - consumers






33. A set of demand forecasting techniques used to develop pricing strategies that maximize rooms revenue






34. Price look up keys






35. Global distribution systems are owned by and used by...






36. A hotel chain's reservation system in which all participating properties are contractually related






37. Indicates the forms of payments used during a shift






38. Automated report showing amounts of individual products sold during a specified period of time






39. Compiles weekly totals summarizing revenue earned by food and beverage departments or categories






40. Form of selling with no major party needed






41. Delineates reservation transactions and commisions payable - by travel agent






42. Connects a CRS and GDS - providing consumers and agents access to the CRS. Helps incur switch feeds.






43. Non automated bar based on manual checking or honor system






44. Automated report used in beverage alcohol sales to resolve discrepancies between sales by category and sales by beverage server






45. POS terminal used only for taking orders (no cash drawer)






46. Indicated total sold by each individual server during a shift






47. Internet distribution systems






48. Recipes used to create a part of a menu item






49. System that reduces guests wait times - improves service - lowers amnt of decisions employees need to make - processes reservations and wait lists - distributes workload evenly - captures customer info - appropriate for high volume restaurants.






50. POS terminal used only for entering orders






Can you answer 50 questions in 15 minutes?



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