Test your basic knowledge |

Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Microprocessor based bar - capable of monitoring and posting sales transactions - determining refill and exp dates.






2. Global distribution systems are owned by and used by...






3. Internet distribution systems






4. Automated report showing amounts of individual products sold during a specified period of time






5. Type of ELS that operates through a centralized master code consul interfaced to every key lock. Expensive - yet secure.






6. Exs such as mechanical keys - key cards - etc. They're inexpensive - convenient - traceable - secure - replaceable - low cost for new keys - recyclable - etc.






7. Ensures all payments and charges are captured and recorded correctly.






8. simultaneous buying and selling of an asset in order to profit from a price difference






9. Simultaneous processing






10. Automated report used in beverage alcohol sales to resolve discrepancies between sales by category and sales by beverage server






11. Bar equipped with a door alert system that reports to the minibar central computer via telephone line when the door is opened.






12. POS printer that's good for printing orders






13. The ability of travel agencies to book hotel reservations directly into a hotel's reservation system






14. Automatic slip feed






15. Market Code






16. Indicates expecte beverage income by category






17. Installed in guest room and takes control of the lights and AC when it doesn't detect motion.






18. Summary of all relevant sales reports produced during a business week






19. Video display for kitchen orders






20. Calculates actual costs to idea costs to indicate areas that need tighter control






21. Indicates to managers how well categories of menu items sell and when






22. POS terminal used to enter and settle checks and may support up to 4 cash drawers.






23. An e-commerce strategy in which a seller negotiates a discounted rate with a supplier hotel and then adds a standard markup factor and sells the room to consumers






24. Massive network of networks - networking infrastructure. Connects millions of computers globally - info travels through it through protocols.






25. Projects furure hotel revenue by using projected occupancy rates and room rates






26. This system is a challenge because the server is located off site and the internet connection is sued to collect data from pos terminals to transfer to the remote server. it can be unavailable is the connection disconnects.






27. An e-commerce strategy in which a seller negotiates to a discounted rate with a supplier hotel and then adds a standard mark up and sells to consumers






28. A hotel chain's reservation system in which all participating properties are contractually related






29. Delineates reservation transactions and commisions payable - by travel agent






30. Performs back and front office functions - supports housekeeping and catering. Keeps track of frequent guests and customers - internet reservation modules - tracks luggage as well.






31. Keys proframmable by management for specific menu items






32. Focused on ability for peopler o collaborate and share info online. It's more dynamic than the previous version and its more organized. Based on serving web applications.






33. Automatic form number reader






34. Electronic networks used by travel agents and some IDS channels to make airline - car rental - and cruise line reservations






35. Produces a continuous detailed record of all POS transactions






36. Unlike electronic locking systems - these are cheaper but heavier to carry - not convenient and have a high replacement cost - and you can't trace them. They're also duplicatable.






37. Used in conjunction with preset and of PLU keys to provide additional detailed prep instructions






38. Global Distribution System






39. Connects a CRS and GDS - providing consumers and agents access to the CRS. Helps incur switch feeds.






40. Key card - code based - smart card based - biometric






41. Price look up keys






42. Non automated bar based on manual checking or honor system






43. Prevents info from one guest check from overwriting info from another






44. Centrally controlled - individually controlled - and network controlled.






45. Compiles weekly totals summarizing revenue earned by food and beverage departments or categories






46. Uses an inprinted bar code rather than a manual server entry to access a guest check






47. An intermediary between a central reservation system and e-distribution channelse






48. Safes and keycards use this technology for fingerprints - and scanners.






49. POS terminal used only for entering orders






50. Uses intranet - like the dell computer example. Supply chain technology