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Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A reservation network that handles reservations for airline flights - car rentals - and hotel rooms






2. Indicates to managers how well individual products sell






3. Ensures all payments and charges are captured and recorded correctly.






4. A hotel chain's reservation system in which all participating properties are contractually related






5. Employee ordering needed supplies or information






6. Indicates the forms of payments used during a shift






7. An intermediary between a central reservation system and e-distribution channelse






8. Connects a CRS and GDS - providing consumers and agents access to the CRS. Helps incur switch feeds.






9. Keys proframmable by management for specific menu items






10. An e-commerce strategy in which a seller negotiates a discounted rate with a supplier hotel and then adds a standard markup factor and sells the room to consumers






11. POS terminal used only for taking orders (no cash drawer)






12. Unlike electronic locking systems - these are cheaper but heavier to carry - not convenient and have a high replacement cost - and you can't trace them. They're also duplicatable.






13. Indicates expecte beverage income by category






14. Global Distribution System






15. Compiles weekly totals summarizing revenue earned by food and beverage departments or categories






16. Travel agents - airlines - consumers






17. Used in conjunction with preset and of PLU keys to provide additional detailed prep instructions






18. Using sub recipes as part of a menu item recipe






19. Exs such as mechanical keys - key cards - etc. They're inexpensive - convenient - traceable - secure - replaceable - low cost for new keys - recyclable - etc.






20. Lowest or highest selling price on a menu






21. Safes and keycards use this technology for fingerprints - and scanners.






22. Selling through internet to the extranet - like online shopping






23. Keyboard overlay for each meal period






24. Governs the internet. ICANN - non profit private sector corporation formed by the internets business - technical - academic - and user sector corporation formed by the Internets business' - technical - academic - and user communities.






25. Electronic networks used by travel agents and some IDS channels to make airline - car rental - and cruise line reservations






26. Automatic form number reader






27. Can be a one way ELS or two way. One way uses an electric key encoder while two way communicates to locks wirelessly. One key can be used in multiple locks for both.






28. Indicated total sold by each individual server during a shift






29. Recipes used to create a part of a menu item






30. Non automated bar based on manual checking or honor system






31. Delineates reservation transactions and commisions payable - by travel agent






32. Produces a continuous detailed record of all POS transactions






33. Automated report used in beverage alcohol sales to resolve discrepancies between sales by category and sales by beverage server






34. The ability of travel agencies to book hotel reservations directly into a hotel's reservation system






35. Microprocessor based bar - capable of monitoring and posting sales transactions - determining refill and exp dates.






36. Centrally controlled - individually controlled - and network controlled.






37. POS printer that's good for printing orders






38. Market Code






39. Global distribution systems are owned by and used by...






40. Calculates actual costs to idea costs to indicate areas that need tighter control






41. Key card - code based - smart card based - biometric






42. Focused on ability for peopler o collaborate and share info online. It's more dynamic than the previous version and its more organized. Based on serving web applications.






43. Energy Management system






44. POS terminal used to enter and settle checks and may support up to 4 cash drawers.






45. Bar equipped with a door alert system that reports to the minibar central computer via telephone line when the door is opened.






46. Simultaneous processing






47. Automated report showing amounts of individual products sold during a specified period of time






48. Used in evaluating pricing design and contents of a menu






49. Apollo - Amadeus - Galileo - SABRE - TIAS






50. Micros - Aloha - Digital Dining - Positouch - Restaurant Mgr - Maitre D - Squirrel - Casio