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Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Delineates reservation transactions and commisions payable - by travel agent






2. Produces a continuous detailed record of all POS transactions






3. An intermediary between a central reservation system and e-distribution channelse






4. Automated report showing amounts of individual products sold during a specified period of time






5. Uses intranet - like the dell computer example. Supply chain technology






6. Video display for kitchen orders






7. Summary of all relevant sales reports produced during a business week






8. The ability of travel agencies to book hotel reservations directly into a hotel's reservation system






9. Automatic form number reader






10. A set of demand forecasting techniques used to develop pricing strategies that maximize rooms revenue






11. simultaneous buying and selling of an asset in order to profit from a price difference






12. Microprocessor based bar - capable of monitoring and posting sales transactions - determining refill and exp dates.






13. Ensures all payments and charges are captured and recorded correctly.






14. A hotel chain's reservation system in which all participating properties are contractually related






15. Indicates to managers how well individual products sell






16. Indicates expecte beverage income by category






17. An e-commerce strategy in which a seller negotiates to a discounted rate with a supplier hotel and then adds a standard mark up and sells to consumers






18. Similar to intranet but it enables the firms business partners (like suppliers and consumers) to access the firms intranet.






19. Employee ordering needed supplies or information






20. Recipes used to create a part of a menu item






21. Form of selling with no major party needed






22. Apollo - Amadeus - Galileo - SABRE - TIAS






23. Global Distribution System






24. Price look up keys






25. An e-commerce strategy in which a seller negotiates a discounted rate with a supplier hotel and then adds a standard markup factor and sells the room to consumers






26. Connects a CRS and GDS - providing consumers and agents access to the CRS. Helps incur switch feeds.






27. Employees place finger on small sensor to authenticate and log them in. Replaces passwords and key cards making it easier and more secure.






28. Uses an inprinted bar code rather than a manual server entry to access a guest check






29. Travel agents - airlines - consumers






30. Selling through internet to the extranet - like online shopping






31. POS terminal used only for taking orders (no cash drawer)






32. Micros - Aloha - Digital Dining - Positouch - Restaurant Mgr - Maitre D - Squirrel - Casio






33. Unlike electronic locking systems - these are cheaper but heavier to carry - not convenient and have a high replacement cost - and you can't trace them. They're also duplicatable.






34. Efficient transaction progress - streamlining record keeping - info used more productively - tracking offers - cost savings






35. Used in evaluating pricing design and contents of a menu






36. Energy Management system






37. Compiles weekly totals summarizing revenue earned by food and beverage departments or categories






38. POS printer that's good for printing orders






39. Safes and keycards use this technology for fingerprints - and scanners.






40. POS terminal used only for entering orders






41. Massive network of networks - networking infrastructure. Connects millions of computers globally - info travels through it through protocols.






42. Lowest or highest selling price on a menu






43. Prevents info from one guest check from overwriting info from another






44. Calculates actual costs to idea costs to indicate areas that need tighter control






45. Governs the internet. ICANN - non profit private sector corporation formed by the internets business - technical - academic - and user sector corporation formed by the Internets business' - technical - academic - and user communities.






46. Using sub recipes as part of a menu item recipe






47. Type of ELS that operates through a centralized master code consul interfaced to every key lock. Expensive - yet secure.






48. Centrally controlled - individually controlled - and network controlled.






49. This system is a challenge because the server is located off site and the internet connection is sued to collect data from pos terminals to transfer to the remote server. it can be unavailable is the connection disconnects.






50. Global distribution systems are owned by and used by...