Test your basic knowledge |

Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Delineates reservation transactions and commisions payable - by travel agent






2. Electronic networks used by travel agents and some IDS channels to make airline - car rental - and cruise line reservations






3. Non automated bar based on manual checking or honor system






4. Energy Management system






5. Travel agents - airlines - consumers






6. System that reduces guests wait times - improves service - lowers amnt of decisions employees need to make - processes reservations and wait lists - distributes workload evenly - captures customer info - appropriate for high volume restaurants.






7. Automatic form number reader






8. Lowest or highest selling price on a menu






9. POS terminal used to enter and settle checks and may support up to 4 cash drawers.






10. Focused on ability for peopler o collaborate and share info online. It's more dynamic than the previous version and its more organized. Based on serving web applications.






11. Market Code






12. Using sub recipes as part of a menu item recipe






13. Global distribution systems are owned by and used by...






14. Indicates expecte beverage income by category






15. Uses an inprinted bar code rather than a manual server entry to access a guest check






16. Indicates the forms of payments used during a shift






17. Compiles weekly totals summarizing revenue earned by food and beverage departments or categories






18. Keys proframmable by management for specific menu items






19. Massive network of networks - networking infrastructure. Connects millions of computers globally - info travels through it through protocols.






20. An e-commerce strategy in which a seller negotiates to a discounted rate with a supplier hotel and then adds a standard mark up and sells to consumers






21. An e-commerce strategy in which a seller negotiates a discounted rate with a supplier hotel and then adds a standard markup factor and sells the room to consumers






22. POS terminal used only for taking orders (no cash drawer)






23. Indicated total sold by each individual server during a shift






24. Safes and keycards use this technology for fingerprints - and scanners.






25. Calculates actual costs to idea costs to indicate areas that need tighter control






26. POS printer that's good for printing orders






27. Similar to intranet but it enables the firms business partners (like suppliers and consumers) to access the firms intranet.






28. simultaneous buying and selling of an asset in order to profit from a price difference






29. POS terminal used only for entering orders






30. Automatic slip feed






31. Type of ELS that operates through a centralized master code consul interfaced to every key lock. Expensive - yet secure.






32. Computer network within an organization that uses internet tech for members of the organization only. Uses internet tech - usually used for employees to browse company based systems.






33. Micros - Aloha - Digital Dining - Positouch - Restaurant Mgr - Maitre D - Squirrel - Casio






34. Global Distribution System






35. Ensures all payments and charges are captured and recorded correctly.






36. The ability of travel agencies to book hotel reservations directly into a hotel's reservation system






37. Microprocessor based bar - capable of monitoring and posting sales transactions - determining refill and exp dates.






38. Used in evaluating pricing design and contents of a menu






39. Automated report showing amounts of individual products sold during a specified period of time






40. Summary of all relevant sales reports produced during a business week






41. Automated report used in beverage alcohol sales to resolve discrepancies between sales by category and sales by beverage server






42. POS printer that is expensive but good for slips and receipts. Quick and fast.






43. Employees place finger on small sensor to authenticate and log them in. Replaces passwords and key cards making it easier and more secure.






44. Centrally controlled - individually controlled - and network controlled.






45. Internet distribution systems






46. Exs such as mechanical keys - key cards - etc. They're inexpensive - convenient - traceable - secure - replaceable - low cost for new keys - recyclable - etc.






47. Employee ordering needed supplies or information






48. Selling through internet to the extranet - like online shopping






49. Video display for kitchen orders






50. Simultaneous processing