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Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Massive network of networks - networking infrastructure. Connects millions of computers globally - info travels through it through protocols.






2. Indicates expecte beverage income by category






3. POS terminal used only for entering orders






4. Compiles weekly totals summarizing revenue earned by food and beverage departments or categories






5. Using sub recipes as part of a menu item recipe






6. An e-commerce strategy in which a seller negotiates to a discounted rate with a supplier hotel and then adds a standard mark up and sells to consumers






7. Selling through internet to the extranet - like online shopping






8. Focused on ability for peopler o collaborate and share info online. It's more dynamic than the previous version and its more organized. Based on serving web applications.






9. An intermediary between a central reservation system and e-distribution channelse






10. Unlike electronic locking systems - these are cheaper but heavier to carry - not convenient and have a high replacement cost - and you can't trace them. They're also duplicatable.






11. Used in evaluating pricing design and contents of a menu






12. Exs such as mechanical keys - key cards - etc. They're inexpensive - convenient - traceable - secure - replaceable - low cost for new keys - recyclable - etc.






13. Automatic slip feed






14. Automatic form number reader






15. Simultaneous processing






16. Summary of all relevant sales reports produced during a business week






17. Microprocessor based bar - capable of monitoring and posting sales transactions - determining refill and exp dates.






18. Recipes used to create a part of a menu item






19. Ensures all payments and charges are captured and recorded correctly.






20. A hotel chain's reservation system in which all participating properties are contractually related






21. Price look up keys






22. Similar to intranet but it enables the firms business partners (like suppliers and consumers) to access the firms intranet.






23. simultaneous buying and selling of an asset in order to profit from a price difference






24. This system is a challenge because the server is located off site and the internet connection is sued to collect data from pos terminals to transfer to the remote server. it can be unavailable is the connection disconnects.






25. Can be a one way ELS or two way. One way uses an electric key encoder while two way communicates to locks wirelessly. One key can be used in multiple locks for both.






26. Employee ordering needed supplies or information






27. Indicates the forms of payments used during a shift






28. Indicates to managers how well categories of menu items sell and when






29. Projects furure hotel revenue by using projected occupancy rates and room rates






30. Global distribution systems are owned by and used by...






31. Automated report used in beverage alcohol sales to resolve discrepancies between sales by category and sales by beverage server






32. A set of demand forecasting techniques used to develop pricing strategies that maximize rooms revenue






33. POS terminal used to enter and settle checks and may support up to 4 cash drawers.






34. Apollo - Amadeus - Galileo - SABRE - TIAS






35. A reservation network that handles reservations for airline flights - car rentals - and hotel rooms






36. Market Code






37. Indicates to managers how well individual products sell






38. Computer network within an organization that uses internet tech for members of the organization only. Uses internet tech - usually used for employees to browse company based systems.






39. Lowest or highest selling price on a menu






40. Calculates actual costs to idea costs to indicate areas that need tighter control






41. Key card - code based - smart card based - biometric






42. Global Distribution System






43. POS terminal used only for taking orders (no cash drawer)






44. Micros - Aloha - Digital Dining - Positouch - Restaurant Mgr - Maitre D - Squirrel - Casio






45. Type of ELS that operates through a centralized master code consul interfaced to every key lock. Expensive - yet secure.






46. System that reduces guests wait times - improves service - lowers amnt of decisions employees need to make - processes reservations and wait lists - distributes workload evenly - captures customer info - appropriate for high volume restaurants.






47. Uses intranet - like the dell computer example. Supply chain technology






48. Non automated bar based on manual checking or honor system






49. Electronic networks used by travel agents and some IDS channels to make airline - car rental - and cruise line reservations






50. Indicated total sold by each individual server during a shift