SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Hospitality Information Technology
Start Test
Study First
Subject
:
hospitality
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. An e-commerce strategy in which a seller negotiates a discounted rate with a supplier hotel and then adds a standard markup factor and sells the room to consumers
Revenue forecast report
Benefits of using a POS system
Internet corporation for assigned names and numbers
Wholesaler model and merchant model
2. Employee ordering needed supplies or information
Recipe chaining
Extranet
B2E
Internet
3. Focused on ability for peopler o collaborate and share info online. It's more dynamic than the previous version and its more organized. Based on serving web applications.
Web 2.0
GDS
Field in PMS to put guest type
Hardwired ELS
4. Ensures all payments and charges are captured and recorded correctly.
Hardwired ELS
Marketing category report
B2C
Night Audit
5. Massive network of networks - networking infrastructure. Connects millions of computers globally - info travels through it through protocols.
Server/Pre Check POS terminal
Dot Matrix Print
Global distribution system
Internet
6. Installed in guest room and takes control of the lights and AC when it doesn't detect motion.
Body motion sensor detector
Main users of GDS
ADNR
Revenue management
7. Summary of all relevant sales reports produced during a business week
B2C
PMS
Commission agent report
Weekly sales spreadsheet
8. Projects furure hotel revenue by using projected occupancy rates and room rates
Web based POS
Revenue forecast report
Main users of GDS
Sub recipe
9. Price look up keys
Intersell agency
Sales category analysis report
Types of electronic in room safes
PLU keys
10. Uses intranet - like the dell computer example. Supply chain technology
Real time capability
ASF
Automated bar
B2B
11. POS terminal used to enter and settle checks and may support up to 4 cash drawers.
IDS
Dot Matrix Print
Journal printer
Cashier POS terminal
12. provides a daily summary of reservation records that were created - modified - or canceled
Sales mix report
Revenue management
Hardwired ELS
Reservation transaction record
13. Performs back and front office functions - supports housekeeping and catering. Keeps track of frequent guests and customers - internet reservation modules - tracks luggage as well.
Automated bar
Affiliate reservation system
PMS
Night Audit
14. Indicates expecte beverage income by category
PLU keys
Pre check terminal
Price point
Sales by major beverage category rport
15. Indicates to managers how well categories of menu items sell and when
Night Audit
Table Management Systems
Product usage report
Sales category analysis report
16. Micros - Aloha - Digital Dining - Positouch - Restaurant Mgr - Maitre D - Squirrel - Casio
Real time capability
Cashier POS terminal
B2B
Most POS systems are based on...
17. Automatic slip feed
ASF
Body motion sensor detector
Automated bar
Sales by major beverage category rport
18. Bar equipped with a door alert system that reports to the minibar central computer via telephone line when the door is opened.
Pre-set keys
Semi automated bar
Web 2.0
Postcosting
19. POS terminal used only for entering orders
Server/Pre Check POS terminal
Menu engineering
Internet corporation for assigned names and numbers
Most POS systems are based on...
20. simultaneous buying and selling of an asset in order to profit from a price difference
Recipe chaining
Field in PMS to put guest type
Sales by major beverage category rport
Arbitrage
21. Calculates actual costs to idea costs to indicate areas that need tighter control
Intersell agency
Electronic Locking System
Intranet
Postcosting
22. Form of selling with no major party needed
Merchant model
Modifier keys
Menu engineering
C2C
23. Market Code
Field in PMS to put guest type
Revenue forecast report
Table Management Systems
Fingerprint reader POS
24. Used in conjunction with preset and of PLU keys to provide additional detailed prep instructions
ADNR
Price point
Airlines; travel agents
Modifier keys
25. A hotel chain's reservation system in which all participating properties are contractually related
Pre check terminal
Marketing category report
Affiliate reservation system
PMS
26. Recipes used to create a part of a menu item
ASF
B2E
Sub recipe
GDS
27. Key card - code based - smart card based - biometric
Dot Matrix Print
Product usage report
Types of electronic in room safes
ASF
28. Keys proframmable by management for specific menu items
PMS
ASF
Intranet
Pre-set keys
29. This system is a challenge because the server is located off site and the internet connection is sued to collect data from pos terminals to transfer to the remote server. it can be unavailable is the connection disconnects.
Product usage report
B2E
Weekly sales spreadsheet
Web based POS
30. POS printer that is expensive but good for slips and receipts. Quick and fast.
Thermal Printer
Internet
Biometrics in hotels
Big names of GDS programs
31. An e-commerce strategy in which a seller negotiates to a discounted rate with a supplier hotel and then adds a standard mark up and sells to consumers
PLU keys
Merchant model
Global distribution system
Affiliate reservation system
32. Compiles weekly totals summarizing revenue earned by food and beverage departments or categories
AFNR
Seamless integration
Marketing category report
Global distribution system
33. Computer network within an organization that uses internet tech for members of the organization only. Uses internet tech - usually used for employees to browse company based systems.
Pre-set keys
Intranet
Sub recipe
B2B
34. Connects a CRS and GDS - providing consumers and agents access to the CRS. Helps incur switch feeds.
Distribution switch or bidirectional interface
Wholesaler model and merchant model
Body motion sensor detector
Arbitrage
35. Keyboard overlay for each meal period
Revenue management
Semi automated bar
Seamless integration
Menu board
36. Global distribution systems are owned by and used by...
Web 2.0
Marketing category report
Main users of GDS
Airlines; travel agents
37. Automated report showing amounts of individual products sold during a specified period of time
C2C
Product usage report
Weekly sales spreadsheet
ASF
38. Indicates to managers how well individual products sell
Sales mix report
Seamless integration
Semi automated bar
Sales by major beverage category rport
39. Lowest or highest selling price on a menu
Seamless integration
Traditional mini bar
ADNR
Price point
40. Selling through internet to the extranet - like online shopping
Reservation transaction record
B2C
Merchant model
PMS
41. POS terminal used only for taking orders (no cash drawer)
Web 2.0
Internet
Pre check terminal
Night Audit
42. Video display for kitchen orders
B2C
Automated bar
KDU
EMS
43. Apollo - Amadeus - Galileo - SABRE - TIAS
Electronic Locking System
Arbitrage
Big names of GDS programs
Journal printer
44. Energy Management system
Internet corporation for assigned names and numbers
Thermal Printer
EMS
Benefits of using a POS system
45. Indicates the forms of payments used during a shift
Most POS systems are based on...
Menu board
Hardwired ELS
Settlement methods report
46. A reservation network that handles reservations for airline flights - car rentals - and hotel rooms
Intersell agency
Server/Pre Check POS terminal
Sales category analysis report
Extranet
47. A set of demand forecasting techniques used to develop pricing strategies that maximize rooms revenue
B2C
Revenue management
Pre-set keys
Marketing category report
48. Electronic networks used by travel agents and some IDS channels to make airline - car rental - and cruise line reservations
Global distribution system
PMS
B2B
Internet corporation for assigned names and numbers
49. Type of ELS that operates through a centralized master code consul interfaced to every key lock. Expensive - yet secure.
Recipe chaining
Airlines; travel agents
Hardwired ELS
Marketing category report
50. Delineates reservation transactions and commisions payable - by travel agent
Sales mix report
Commission agent report
ASF
Biometrics in hotels