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Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. POS printer that is expensive but good for slips and receipts. Quick and fast.






2. Electronic networks used by travel agents and some IDS channels to make airline - car rental - and cruise line reservations






3. Keyboard overlay for each meal period






4. Uses intranet - like the dell computer example. Supply chain technology






5. Using sub recipes as part of a menu item recipe






6. Employee ordering needed supplies or information






7. Video display for kitchen orders






8. Key card - code based - smart card based - biometric






9. Bar equipped with a door alert system that reports to the minibar central computer via telephone line when the door is opened.






10. Simultaneous processing






11. Indicates the forms of payments used during a shift






12. Compiles weekly totals summarizing revenue earned by food and beverage departments or categories






13. Delineates reservation transactions and commisions payable - by travel agent






14. Market Code






15. Recipes used to create a part of a menu item






16. An intermediary between a central reservation system and e-distribution channelse






17. Energy Management system






18. The ability of travel agencies to book hotel reservations directly into a hotel's reservation system






19. Employees place finger on small sensor to authenticate and log them in. Replaces passwords and key cards making it easier and more secure.






20. Projects furure hotel revenue by using projected occupancy rates and room rates






21. Type of ELS that operates through a centralized master code consul interfaced to every key lock. Expensive - yet secure.






22. Used in conjunction with preset and of PLU keys to provide additional detailed prep instructions






23. Prevents info from one guest check from overwriting info from another






24. Massive network of networks - networking infrastructure. Connects millions of computers globally - info travels through it through protocols.






25. Installed in guest room and takes control of the lights and AC when it doesn't detect motion.






26. Non automated bar based on manual checking or honor system






27. Used in evaluating pricing design and contents of a menu






28. Unlike electronic locking systems - these are cheaper but heavier to carry - not convenient and have a high replacement cost - and you can't trace them. They're also duplicatable.






29. This system is a challenge because the server is located off site and the internet connection is sued to collect data from pos terminals to transfer to the remote server. it can be unavailable is the connection disconnects.






30. Global Distribution System






31. Summary of all relevant sales reports produced during a business week






32. POS terminal used only for taking orders (no cash drawer)






33. Lowest or highest selling price on a menu






34. POS terminal used to enter and settle checks and may support up to 4 cash drawers.






35. Indicates to managers how well categories of menu items sell and when






36. Keys proframmable by management for specific menu items






37. Efficient transaction progress - streamlining record keeping - info used more productively - tracking offers - cost savings






38. Uses an inprinted bar code rather than a manual server entry to access a guest check






39. Indicates expecte beverage income by category






40. Connects a CRS and GDS - providing consumers and agents access to the CRS. Helps incur switch feeds.






41. Centrally controlled - individually controlled - and network controlled.






42. Apollo - Amadeus - Galileo - SABRE - TIAS






43. Governs the internet. ICANN - non profit private sector corporation formed by the internets business - technical - academic - and user sector corporation formed by the Internets business' - technical - academic - and user communities.






44. Automated report used in beverage alcohol sales to resolve discrepancies between sales by category and sales by beverage server






45. A hotel chain's reservation system in which all participating properties are contractually related






46. Performs back and front office functions - supports housekeeping and catering. Keeps track of frequent guests and customers - internet reservation modules - tracks luggage as well.






47. Ensures all payments and charges are captured and recorded correctly.






48. A reservation network that handles reservations for airline flights - car rentals - and hotel rooms






49. Price look up keys






50. simultaneous buying and selling of an asset in order to profit from a price difference