Test your basic knowledge |

Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Focused on ability for peopler o collaborate and share info online. It's more dynamic than the previous version and its more organized. Based on serving web applications.






2. Automatic form number reader






3. A reservation network that handles reservations for airline flights - car rentals - and hotel rooms






4. Recipes used to create a part of a menu item






5. simultaneous buying and selling of an asset in order to profit from a price difference






6. Governs the internet. ICANN - non profit private sector corporation formed by the internets business - technical - academic - and user sector corporation formed by the Internets business' - technical - academic - and user communities.






7. Automatic slip feed






8. POS terminal used only for entering orders






9. POS terminal used to enter and settle checks and may support up to 4 cash drawers.






10. Efficient transaction progress - streamlining record keeping - info used more productively - tracking offers - cost savings






11. Indicates expecte beverage income by category






12. An e-commerce strategy in which a seller negotiates a discounted rate with a supplier hotel and then adds a standard markup factor and sells the room to consumers






13. Computer network within an organization that uses internet tech for members of the organization only. Uses internet tech - usually used for employees to browse company based systems.






14. Lowest or highest selling price on a menu






15. Ensures all payments and charges are captured and recorded correctly.






16. Internet distribution systems






17. POS terminal used only for taking orders (no cash drawer)






18. Global Distribution System






19. Global distribution systems are owned by and used by...






20. POS printer that's good for printing orders






21. Selling through internet to the extranet - like online shopping






22. provides a daily summary of reservation records that were created - modified - or canceled






23. Centrally controlled - individually controlled - and network controlled.






24. Exs such as mechanical keys - key cards - etc. They're inexpensive - convenient - traceable - secure - replaceable - low cost for new keys - recyclable - etc.






25. Produces a continuous detailed record of all POS transactions






26. Massive network of networks - networking infrastructure. Connects millions of computers globally - info travels through it through protocols.






27. Price look up keys






28. Travel agents - airlines - consumers






29. Using sub recipes as part of a menu item recipe






30. Uses intranet - like the dell computer example. Supply chain technology






31. An intermediary between a central reservation system and e-distribution channelse






32. Prevents info from one guest check from overwriting info from another






33. Automated report showing amounts of individual products sold during a specified period of time






34. Uses an inprinted bar code rather than a manual server entry to access a guest check






35. Indicates to managers how well categories of menu items sell and when






36. Indicated total sold by each individual server during a shift






37. Electronic networks used by travel agents and some IDS channels to make airline - car rental - and cruise line reservations






38. Micros - Aloha - Digital Dining - Positouch - Restaurant Mgr - Maitre D - Squirrel - Casio






39. Bar equipped with a door alert system that reports to the minibar central computer via telephone line when the door is opened.






40. Projects furure hotel revenue by using projected occupancy rates and room rates






41. Used in conjunction with preset and of PLU keys to provide additional detailed prep instructions






42. An e-commerce strategy in which a seller negotiates to a discounted rate with a supplier hotel and then adds a standard mark up and sells to consumers






43. Type of ELS that operates through a centralized master code consul interfaced to every key lock. Expensive - yet secure.






44. Compiles weekly totals summarizing revenue earned by food and beverage departments or categories






45. Indicates the forms of payments used during a shift






46. Indicates to managers how well individual products sell






47. A set of demand forecasting techniques used to develop pricing strategies that maximize rooms revenue






48. Can be a one way ELS or two way. One way uses an electric key encoder while two way communicates to locks wirelessly. One key can be used in multiple locks for both.






49. The ability of travel agencies to book hotel reservations directly into a hotel's reservation system






50. Energy Management system