Test your basic knowledge |

Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Massive network of networks - networking infrastructure. Connects millions of computers globally - info travels through it through protocols.






2. Ensures all payments and charges are captured and recorded correctly.






3. A set of demand forecasting techniques used to develop pricing strategies that maximize rooms revenue






4. System that reduces guests wait times - improves service - lowers amnt of decisions employees need to make - processes reservations and wait lists - distributes workload evenly - captures customer info - appropriate for high volume restaurants.






5. Indicates to managers how well categories of menu items sell and when






6. Governs the internet. ICANN - non profit private sector corporation formed by the internets business - technical - academic - and user sector corporation formed by the Internets business' - technical - academic - and user communities.






7. Delineates reservation transactions and commisions payable - by travel agent






8. POS terminal used only for taking orders (no cash drawer)






9. Focused on ability for peopler o collaborate and share info online. It's more dynamic than the previous version and its more organized. Based on serving web applications.






10. Lowest or highest selling price on a menu






11. Automated report showing amounts of individual products sold during a specified period of time






12. Produces a continuous detailed record of all POS transactions






13. A reservation network that handles reservations for airline flights - car rentals - and hotel rooms






14. Indicates the forms of payments used during a shift






15. Summary of all relevant sales reports produced during a business week






16. Uses an inprinted bar code rather than a manual server entry to access a guest check






17. Internet distribution systems






18. Safes and keycards use this technology for fingerprints - and scanners.






19. Employees place finger on small sensor to authenticate and log them in. Replaces passwords and key cards making it easier and more secure.






20. Energy Management system






21. Used in evaluating pricing design and contents of a menu






22. POS printer that's good for printing orders






23. Prevents info from one guest check from overwriting info from another






24. Employee ordering needed supplies or information






25. POS terminal used to enter and settle checks and may support up to 4 cash drawers.






26. An e-commerce strategy in which a seller negotiates a discounted rate with a supplier hotel and then adds a standard markup factor and sells the room to consumers






27. Form of selling with no major party needed






28. Simultaneous processing






29. simultaneous buying and selling of an asset in order to profit from a price difference






30. Recipes used to create a part of a menu item






31. Type of ELS that operates through a centralized master code consul interfaced to every key lock. Expensive - yet secure.






32. Can be a one way ELS or two way. One way uses an electric key encoder while two way communicates to locks wirelessly. One key can be used in multiple locks for both.






33. Price look up keys






34. Electronic networks used by travel agents and some IDS channels to make airline - car rental - and cruise line reservations






35. POS terminal used only for entering orders






36. Using sub recipes as part of a menu item recipe






37. Automated report used in beverage alcohol sales to resolve discrepancies between sales by category and sales by beverage server






38. Indicates expecte beverage income by category






39. An e-commerce strategy in which a seller negotiates to a discounted rate with a supplier hotel and then adds a standard mark up and sells to consumers






40. POS printer that is expensive but good for slips and receipts. Quick and fast.






41. Market Code






42. Travel agents - airlines - consumers






43. Key card - code based - smart card based - biometric






44. Calculates actual costs to idea costs to indicate areas that need tighter control






45. Exs such as mechanical keys - key cards - etc. They're inexpensive - convenient - traceable - secure - replaceable - low cost for new keys - recyclable - etc.






46. Micros - Aloha - Digital Dining - Positouch - Restaurant Mgr - Maitre D - Squirrel - Casio






47. Selling through internet to the extranet - like online shopping






48. Microprocessor based bar - capable of monitoring and posting sales transactions - determining refill and exp dates.






49. Apollo - Amadeus - Galileo - SABRE - TIAS






50. Installed in guest room and takes control of the lights and AC when it doesn't detect motion.