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Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Non automated bar based on manual checking or honor system






2. Electronic networks used by travel agents and some IDS channels to make airline - car rental - and cruise line reservations






3. Uses intranet - like the dell computer example. Supply chain technology






4. Indicates expecte beverage income by category






5. Unlike electronic locking systems - these are cheaper but heavier to carry - not convenient and have a high replacement cost - and you can't trace them. They're also duplicatable.






6. Bar equipped with a door alert system that reports to the minibar central computer via telephone line when the door is opened.






7. provides a daily summary of reservation records that were created - modified - or canceled






8. Automatic form number reader






9. Ensures all payments and charges are captured and recorded correctly.






10. Massive network of networks - networking infrastructure. Connects millions of computers globally - info travels through it through protocols.






11. Indicated total sold by each individual server during a shift






12. Automated report used in beverage alcohol sales to resolve discrepancies between sales by category and sales by beverage server






13. Centrally controlled - individually controlled - and network controlled.






14. A reservation network that handles reservations for airline flights - car rentals - and hotel rooms






15. Safes and keycards use this technology for fingerprints - and scanners.






16. Energy Management system






17. Microprocessor based bar - capable of monitoring and posting sales transactions - determining refill and exp dates.






18. Installed in guest room and takes control of the lights and AC when it doesn't detect motion.






19. Performs back and front office functions - supports housekeeping and catering. Keeps track of frequent guests and customers - internet reservation modules - tracks luggage as well.






20. Can be a one way ELS or two way. One way uses an electric key encoder while two way communicates to locks wirelessly. One key can be used in multiple locks for both.






21. Summary of all relevant sales reports produced during a business week






22. Efficient transaction progress - streamlining record keeping - info used more productively - tracking offers - cost savings






23. Keyboard overlay for each meal period






24. This system is a challenge because the server is located off site and the internet connection is sued to collect data from pos terminals to transfer to the remote server. it can be unavailable is the connection disconnects.






25. Compiles weekly totals summarizing revenue earned by food and beverage departments or categories






26. Exs such as mechanical keys - key cards - etc. They're inexpensive - convenient - traceable - secure - replaceable - low cost for new keys - recyclable - etc.






27. Prevents info from one guest check from overwriting info from another






28. Delineates reservation transactions and commisions payable - by travel agent






29. Used in conjunction with preset and of PLU keys to provide additional detailed prep instructions






30. POS printer that is expensive but good for slips and receipts. Quick and fast.






31. Simultaneous processing






32. Uses an inprinted bar code rather than a manual server entry to access a guest check






33. Automatic slip feed






34. POS terminal used to enter and settle checks and may support up to 4 cash drawers.






35. Calculates actual costs to idea costs to indicate areas that need tighter control






36. Employees place finger on small sensor to authenticate and log them in. Replaces passwords and key cards making it easier and more secure.






37. Indicates the forms of payments used during a shift






38. Internet distribution systems






39. Global Distribution System






40. POS printer that's good for printing orders






41. Indicates to managers how well individual products sell






42. Video display for kitchen orders






43. Projects furure hotel revenue by using projected occupancy rates and room rates






44. Using sub recipes as part of a menu item recipe






45. Automated report showing amounts of individual products sold during a specified period of time






46. Employee ordering needed supplies or information






47. An intermediary between a central reservation system and e-distribution channelse






48. Type of ELS that operates through a centralized master code consul interfaced to every key lock. Expensive - yet secure.






49. A set of demand forecasting techniques used to develop pricing strategies that maximize rooms revenue






50. Similar to intranet but it enables the firms business partners (like suppliers and consumers) to access the firms intranet.