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Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Delineates reservation transactions and commisions payable - by travel agent






2. POS terminal used to enter and settle checks and may support up to 4 cash drawers.






3. POS printer that's good for printing orders






4. A hotel chain's reservation system in which all participating properties are contractually related






5. Uses intranet - like the dell computer example. Supply chain technology






6. Employees place finger on small sensor to authenticate and log them in. Replaces passwords and key cards making it easier and more secure.






7. Internet distribution systems






8. Keys proframmable by management for specific menu items






9. An intermediary between a central reservation system and e-distribution channelse






10. Travel agents - airlines - consumers






11. Market Code






12. Automated report used in beverage alcohol sales to resolve discrepancies between sales by category and sales by beverage server






13. Uses an inprinted bar code rather than a manual server entry to access a guest check






14. Efficient transaction progress - streamlining record keeping - info used more productively - tracking offers - cost savings






15. POS terminal used only for taking orders (no cash drawer)






16. Micros - Aloha - Digital Dining - Positouch - Restaurant Mgr - Maitre D - Squirrel - Casio






17. Unlike electronic locking systems - these are cheaper but heavier to carry - not convenient and have a high replacement cost - and you can't trace them. They're also duplicatable.






18. Automated report showing amounts of individual products sold during a specified period of time






19. Automatic slip feed






20. POS printer that is expensive but good for slips and receipts. Quick and fast.






21. Indicates expecte beverage income by category






22. Projects furure hotel revenue by using projected occupancy rates and room rates






23. Electronic networks used by travel agents and some IDS channels to make airline - car rental - and cruise line reservations






24. Produces a continuous detailed record of all POS transactions






25. A set of demand forecasting techniques used to develop pricing strategies that maximize rooms revenue






26. Focused on ability for peopler o collaborate and share info online. It's more dynamic than the previous version and its more organized. Based on serving web applications.






27. Governs the internet. ICANN - non profit private sector corporation formed by the internets business - technical - academic - and user sector corporation formed by the Internets business' - technical - academic - and user communities.






28. Indicates to managers how well individual products sell






29. Performs back and front office functions - supports housekeeping and catering. Keeps track of frequent guests and customers - internet reservation modules - tracks luggage as well.






30. Lowest or highest selling price on a menu






31. Global Distribution System






32. Used in evaluating pricing design and contents of a menu






33. Non automated bar based on manual checking or honor system






34. Key card - code based - smart card based - biometric






35. Employee ordering needed supplies or information






36. Apollo - Amadeus - Galileo - SABRE - TIAS






37. Recipes used to create a part of a menu item






38. Simultaneous processing






39. simultaneous buying and selling of an asset in order to profit from a price difference






40. Form of selling with no major party needed






41. Indicated total sold by each individual server during a shift






42. Calculates actual costs to idea costs to indicate areas that need tighter control






43. provides a daily summary of reservation records that were created - modified - or canceled






44. Used in conjunction with preset and of PLU keys to provide additional detailed prep instructions






45. Can be a one way ELS or two way. One way uses an electric key encoder while two way communicates to locks wirelessly. One key can be used in multiple locks for both.






46. Energy Management system






47. Keyboard overlay for each meal period






48. Indicates to managers how well categories of menu items sell and when






49. Connects a CRS and GDS - providing consumers and agents access to the CRS. Helps incur switch feeds.






50. Microprocessor based bar - capable of monitoring and posting sales transactions - determining refill and exp dates.






Can you answer 50 questions in 15 minutes?



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