Test your basic knowledge |

Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. An e-commerce strategy in which a seller negotiates a discounted rate with a supplier hotel and then adds a standard markup factor and sells the room to consumers






2. Employee ordering needed supplies or information






3. Focused on ability for peopler o collaborate and share info online. It's more dynamic than the previous version and its more organized. Based on serving web applications.






4. Ensures all payments and charges are captured and recorded correctly.






5. Massive network of networks - networking infrastructure. Connects millions of computers globally - info travels through it through protocols.






6. Installed in guest room and takes control of the lights and AC when it doesn't detect motion.






7. Summary of all relevant sales reports produced during a business week






8. Projects furure hotel revenue by using projected occupancy rates and room rates






9. Price look up keys






10. Uses intranet - like the dell computer example. Supply chain technology






11. POS terminal used to enter and settle checks and may support up to 4 cash drawers.






12. provides a daily summary of reservation records that were created - modified - or canceled






13. Performs back and front office functions - supports housekeeping and catering. Keeps track of frequent guests and customers - internet reservation modules - tracks luggage as well.






14. Indicates expecte beverage income by category






15. Indicates to managers how well categories of menu items sell and when






16. Micros - Aloha - Digital Dining - Positouch - Restaurant Mgr - Maitre D - Squirrel - Casio






17. Automatic slip feed






18. Bar equipped with a door alert system that reports to the minibar central computer via telephone line when the door is opened.






19. POS terminal used only for entering orders






20. simultaneous buying and selling of an asset in order to profit from a price difference






21. Calculates actual costs to idea costs to indicate areas that need tighter control






22. Form of selling with no major party needed






23. Market Code






24. Used in conjunction with preset and of PLU keys to provide additional detailed prep instructions






25. A hotel chain's reservation system in which all participating properties are contractually related






26. Recipes used to create a part of a menu item






27. Key card - code based - smart card based - biometric






28. Keys proframmable by management for specific menu items






29. This system is a challenge because the server is located off site and the internet connection is sued to collect data from pos terminals to transfer to the remote server. it can be unavailable is the connection disconnects.






30. POS printer that is expensive but good for slips and receipts. Quick and fast.






31. An e-commerce strategy in which a seller negotiates to a discounted rate with a supplier hotel and then adds a standard mark up and sells to consumers






32. Compiles weekly totals summarizing revenue earned by food and beverage departments or categories






33. Computer network within an organization that uses internet tech for members of the organization only. Uses internet tech - usually used for employees to browse company based systems.






34. Connects a CRS and GDS - providing consumers and agents access to the CRS. Helps incur switch feeds.






35. Keyboard overlay for each meal period






36. Global distribution systems are owned by and used by...






37. Automated report showing amounts of individual products sold during a specified period of time






38. Indicates to managers how well individual products sell






39. Lowest or highest selling price on a menu






40. Selling through internet to the extranet - like online shopping






41. POS terminal used only for taking orders (no cash drawer)






42. Video display for kitchen orders






43. Apollo - Amadeus - Galileo - SABRE - TIAS






44. Energy Management system






45. Indicates the forms of payments used during a shift






46. A reservation network that handles reservations for airline flights - car rentals - and hotel rooms






47. A set of demand forecasting techniques used to develop pricing strategies that maximize rooms revenue






48. Electronic networks used by travel agents and some IDS channels to make airline - car rental - and cruise line reservations






49. Type of ELS that operates through a centralized master code consul interfaced to every key lock. Expensive - yet secure.






50. Delineates reservation transactions and commisions payable - by travel agent