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Test your basic knowledge |
Hospitality Information Technology
Start Test
Study First
Subject
:
hospitality
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Micros - Aloha - Digital Dining - Positouch - Restaurant Mgr - Maitre D - Squirrel - Casio
Internet
Modifier keys
Electronic Locking System
Most POS systems are based on...
2. POS printer that is expensive but good for slips and receipts. Quick and fast.
Thermal Printer
Airlines; travel agents
Arbitrage
Price point
3. Keys proframmable by management for specific menu items
EMS
Field in PMS to put guest type
Pre-set keys
Fingerprint reader POS
4. POS terminal used only for entering orders
ASF
Sales category analysis report
Revenue forecast report
Server/Pre Check POS terminal
5. Focused on ability for peopler o collaborate and share info online. It's more dynamic than the previous version and its more organized. Based on serving web applications.
Web 2.0
Internet corporation for assigned names and numbers
Hardwired ELS
Revenue forecast report
6. Non automated bar based on manual checking or honor system
AFNR
Traditional mini bar
Postcosting
PLU keys
7. This system is a challenge because the server is located off site and the internet connection is sued to collect data from pos terminals to transfer to the remote server. it can be unavailable is the connection disconnects.
EMS
Sales mix report
Intranet
Web based POS
8. Massive network of networks - networking infrastructure. Connects millions of computers globally - info travels through it through protocols.
Types of electronic in room safes
Electronic Locking System
Internet
GDS
9. Key card - code based - smart card based - biometric
Types of electronic in room safes
Sub recipe
Automated bar
Types of EMS
10. Market Code
Revenue forecast report
Pre check terminal
Biometrics in hotels
Field in PMS to put guest type
11. Bar equipped with a door alert system that reports to the minibar central computer via telephone line when the door is opened.
B2C
Sales category analysis report
Sales by major beverage category rport
Semi automated bar
12. Used in evaluating pricing design and contents of a menu
ASF
Menu engineering
Benefits of using a POS system
Pre-set keys
13. Centrally controlled - individually controlled - and network controlled.
Hardwired ELS
Types of EMS
ASF
KDU
14. Indicates to managers how well individual products sell
Sales mix report
Revenue forecast report
Airlines; travel agents
Web based POS
15. A hotel chain's reservation system in which all participating properties are contractually related
Internet corporation for assigned names and numbers
Sales category analysis report
Affiliate reservation system
Benefits of using a POS system
16. POS terminal used to enter and settle checks and may support up to 4 cash drawers.
Field in PMS to put guest type
Cashier POS terminal
ASF
Postcosting
17. Can be a one way ELS or two way. One way uses an electric key encoder while two way communicates to locks wirelessly. One key can be used in multiple locks for both.
Marketing category report
B2C
Sales by beverage server report
Microprocessor ELS
18. Form of selling with no major party needed
Postcosting
C2C
ASF
Big names of GDS programs
19. A reservation network that handles reservations for airline flights - car rentals - and hotel rooms
Distribution switch or bidirectional interface
Journal printer
Intersell agency
Body motion sensor detector
20. Energy Management system
EMS
Modifier keys
Benefits of using a POS system
Product usage report
21. Price look up keys
Traditional mini bar
DSP (disp. serv. provider)
PLU keys
Commission agent report
22. Exs such as mechanical keys - key cards - etc. They're inexpensive - convenient - traceable - secure - replaceable - low cost for new keys - recyclable - etc.
Merchant model
Electronic Locking System
Outstanding guest checks report
Commission agent report
23. Recipes used to create a part of a menu item
Sales by beverage server report
Sub recipe
Web based POS
Night Audit
24. provides a daily summary of reservation records that were created - modified - or canceled
Cashier POS terminal
Reservation transaction record
Pre check terminal
Intranet
25. Safes and keycards use this technology for fingerprints - and scanners.
C2C
DSP (disp. serv. provider)
Biometrics in hotels
Mechanical locking systems
26. Unlike electronic locking systems - these are cheaper but heavier to carry - not convenient and have a high replacement cost - and you can't trace them. They're also duplicatable.
Mechanical locking systems
Microprocessor ELS
Sub recipe
Reservation transaction record
27. Connects a CRS and GDS - providing consumers and agents access to the CRS. Helps incur switch feeds.
Intranet
Types of electronic in room safes
Menu board
Distribution switch or bidirectional interface
28. Employee ordering needed supplies or information
ASF
Body motion sensor detector
B2B
B2E
29. Efficient transaction progress - streamlining record keeping - info used more productively - tracking offers - cost savings
Global distribution system
Big names of GDS programs
Benefits of using a POS system
Dot Matrix Print
30. Indicates expecte beverage income by category
Sales by major beverage category rport
Biometrics in hotels
Sub recipe
Extranet
31. Automatic form number reader
Fingerprint reader POS
ADNR
Dot Matrix Print
Product usage report
32. Video display for kitchen orders
Main users of GDS
KDU
Postcosting
Product usage report
33. Indicated total sold by each individual server during a shift
Sales by beverage server report
Semi automated bar
B2C
Merchant model
34. Automated report showing amounts of individual products sold during a specified period of time
Product usage report
Traditional mini bar
Arbitrage
Dot Matrix Print
35. Microprocessor based bar - capable of monitoring and posting sales transactions - determining refill and exp dates.
Electronic Locking System
Types of EMS
Automated bar
Internet corporation for assigned names and numbers
36. Automated report used in beverage alcohol sales to resolve discrepancies between sales by category and sales by beverage server
Outstanding guest checks report
Automated bar
Merchant model
AFNR
37. Compiles weekly totals summarizing revenue earned by food and beverage departments or categories
Marketing category report
Internet corporation for assigned names and numbers
Pre-set keys
Main users of GDS
38. Prevents info from one guest check from overwriting info from another
ASF
Traditional mini bar
Marketing category report
Biometrics in hotels
39. Automatic slip feed
Web 2.0
Modifier keys
ASF
Internet
40. Apollo - Amadeus - Galileo - SABRE - TIAS
Revenue management
Big names of GDS programs
Revenue forecast report
Arbitrage
41. Summary of all relevant sales reports produced during a business week
Field in PMS to put guest type
Night Audit
Weekly sales spreadsheet
Internet corporation for assigned names and numbers
42. Used in conjunction with preset and of PLU keys to provide additional detailed prep instructions
Sub recipe
Modifier keys
ASF
Wholesaler model and merchant model
43. Using sub recipes as part of a menu item recipe
Recipe chaining
Airlines; travel agents
Fingerprint reader POS
IDS
44. An e-commerce strategy in which a seller negotiates to a discounted rate with a supplier hotel and then adds a standard mark up and sells to consumers
Night Audit
Merchant model
Automated bar
Journal printer
45. Lowest or highest selling price on a menu
Postcosting
Price point
Pre check terminal
Night Audit
46. Keyboard overlay for each meal period
Merchant model
Biometrics in hotels
Menu board
Recipe chaining
47. Performs back and front office functions - supports housekeeping and catering. Keeps track of frequent guests and customers - internet reservation modules - tracks luggage as well.
IDS
Recipe chaining
Wholesaler model and merchant model
PMS
48. Computer network within an organization that uses internet tech for members of the organization only. Uses internet tech - usually used for employees to browse company based systems.
Intranet
Biometrics in hotels
Commission agent report
Sales by beverage server report
49. Travel agents - airlines - consumers
Thermal Printer
Recipe chaining
Main users of GDS
Web based POS
50. An intermediary between a central reservation system and e-distribution channelse
Revenue forecast report
Arbitrage
DSP (disp. serv. provider)
Microprocessor ELS