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Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Price look up keys






2. POS printer that's good for printing orders






3. Using sub recipes as part of a menu item recipe






4. Uses intranet - like the dell computer example. Supply chain technology






5. Recipes used to create a part of a menu item






6. POS terminal used to enter and settle checks and may support up to 4 cash drawers.






7. Prevents info from one guest check from overwriting info from another






8. Automatic slip feed






9. Bar equipped with a door alert system that reports to the minibar central computer via telephone line when the door is opened.






10. Governs the internet. ICANN - non profit private sector corporation formed by the internets business - technical - academic - and user sector corporation formed by the Internets business' - technical - academic - and user communities.






11. Indicates expecte beverage income by category






12. Lowest or highest selling price on a menu






13. Keys proframmable by management for specific menu items






14. Electronic networks used by travel agents and some IDS channels to make airline - car rental - and cruise line reservations






15. Global Distribution System






16. POS terminal used only for taking orders (no cash drawer)






17. Indicates the forms of payments used during a shift






18. Safes and keycards use this technology for fingerprints - and scanners.






19. Selling through internet to the extranet - like online shopping






20. A hotel chain's reservation system in which all participating properties are contractually related






21. Microprocessor based bar - capable of monitoring and posting sales transactions - determining refill and exp dates.






22. An e-commerce strategy in which a seller negotiates a discounted rate with a supplier hotel and then adds a standard markup factor and sells the room to consumers






23. Produces a continuous detailed record of all POS transactions






24. Focused on ability for peopler o collaborate and share info online. It's more dynamic than the previous version and its more organized. Based on serving web applications.






25. Compiles weekly totals summarizing revenue earned by food and beverage departments or categories






26. Indicates to managers how well individual products sell






27. Projects furure hotel revenue by using projected occupancy rates and room rates






28. Exs such as mechanical keys - key cards - etc. They're inexpensive - convenient - traceable - secure - replaceable - low cost for new keys - recyclable - etc.






29. Computer network within an organization that uses internet tech for members of the organization only. Uses internet tech - usually used for employees to browse company based systems.






30. Type of ELS that operates through a centralized master code consul interfaced to every key lock. Expensive - yet secure.






31. Calculates actual costs to idea costs to indicate areas that need tighter control






32. This system is a challenge because the server is located off site and the internet connection is sued to collect data from pos terminals to transfer to the remote server. it can be unavailable is the connection disconnects.






33. Performs back and front office functions - supports housekeeping and catering. Keeps track of frequent guests and customers - internet reservation modules - tracks luggage as well.






34. Delineates reservation transactions and commisions payable - by travel agent






35. A reservation network that handles reservations for airline flights - car rentals - and hotel rooms






36. Automated report showing amounts of individual products sold during a specified period of time






37. Centrally controlled - individually controlled - and network controlled.






38. Video display for kitchen orders






39. Key card - code based - smart card based - biometric






40. Keyboard overlay for each meal period






41. Used in conjunction with preset and of PLU keys to provide additional detailed prep instructions






42. Unlike electronic locking systems - these are cheaper but heavier to carry - not convenient and have a high replacement cost - and you can't trace them. They're also duplicatable.






43. Apollo - Amadeus - Galileo - SABRE - TIAS






44. Travel agents - airlines - consumers






45. simultaneous buying and selling of an asset in order to profit from a price difference






46. Automated report used in beverage alcohol sales to resolve discrepancies between sales by category and sales by beverage server






47. Form of selling with no major party needed






48. Indicated total sold by each individual server during a shift






49. Global distribution systems are owned by and used by...






50. The ability of travel agencies to book hotel reservations directly into a hotel's reservation system