Test your basic knowledge |

Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Centrally controlled - individually controlled - and network controlled.






2. Computer network within an organization that uses internet tech for members of the organization only. Uses internet tech - usually used for employees to browse company based systems.






3. Employee ordering needed supplies or information






4. Installed in guest room and takes control of the lights and AC when it doesn't detect motion.






5. Efficient transaction progress - streamlining record keeping - info used more productively - tracking offers - cost savings






6. Micros - Aloha - Digital Dining - Positouch - Restaurant Mgr - Maitre D - Squirrel - Casio






7. Automatic slip feed






8. POS terminal used to enter and settle checks and may support up to 4 cash drawers.






9. Automated report used in beverage alcohol sales to resolve discrepancies between sales by category and sales by beverage server






10. Employees place finger on small sensor to authenticate and log them in. Replaces passwords and key cards making it easier and more secure.






11. Key card - code based - smart card based - biometric






12. provides a daily summary of reservation records that were created - modified - or canceled






13. System that reduces guests wait times - improves service - lowers amnt of decisions employees need to make - processes reservations and wait lists - distributes workload evenly - captures customer info - appropriate for high volume restaurants.






14. Apollo - Amadeus - Galileo - SABRE - TIAS






15. Recipes used to create a part of a menu item






16. Microprocessor based bar - capable of monitoring and posting sales transactions - determining refill and exp dates.






17. Bar equipped with a door alert system that reports to the minibar central computer via telephone line when the door is opened.






18. This system is a challenge because the server is located off site and the internet connection is sued to collect data from pos terminals to transfer to the remote server. it can be unavailable is the connection disconnects.






19. The ability of travel agencies to book hotel reservations directly into a hotel's reservation system






20. Indicated total sold by each individual server during a shift






21. Prevents info from one guest check from overwriting info from another






22. Travel agents - airlines - consumers






23. Summary of all relevant sales reports produced during a business week






24. Indicates to managers how well individual products sell






25. Energy Management system






26. POS printer that's good for printing orders






27. Market Code






28. Video display for kitchen orders






29. Uses intranet - like the dell computer example. Supply chain technology






30. Global distribution systems are owned by and used by...






31. Projects furure hotel revenue by using projected occupancy rates and room rates






32. Produces a continuous detailed record of all POS transactions






33. An intermediary between a central reservation system and e-distribution channelse






34. Indicates the forms of payments used during a shift






35. Ensures all payments and charges are captured and recorded correctly.






36. Automatic form number reader






37. Type of ELS that operates through a centralized master code consul interfaced to every key lock. Expensive - yet secure.






38. Indicates to managers how well categories of menu items sell and when






39. An e-commerce strategy in which a seller negotiates to a discounted rate with a supplier hotel and then adds a standard mark up and sells to consumers






40. Automated report showing amounts of individual products sold during a specified period of time






41. Connects a CRS and GDS - providing consumers and agents access to the CRS. Helps incur switch feeds.






42. simultaneous buying and selling of an asset in order to profit from a price difference






43. Electronic networks used by travel agents and some IDS channels to make airline - car rental - and cruise line reservations






44. Used in evaluating pricing design and contents of a menu






45. Keyboard overlay for each meal period






46. An e-commerce strategy in which a seller negotiates a discounted rate with a supplier hotel and then adds a standard markup factor and sells the room to consumers






47. Calculates actual costs to idea costs to indicate areas that need tighter control






48. POS terminal used only for entering orders






49. Simultaneous processing






50. Focused on ability for peopler o collaborate and share info online. It's more dynamic than the previous version and its more organized. Based on serving web applications.