Test your basic knowledge |

Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Summary of all relevant sales reports produced during a business week






2. Delineates reservation transactions and commisions payable - by travel agent






3. Automatic slip feed






4. A reservation network that handles reservations for airline flights - car rentals - and hotel rooms






5. Key card - code based - smart card based - biometric






6. Non automated bar based on manual checking or honor system






7. Automated report used in beverage alcohol sales to resolve discrepancies between sales by category and sales by beverage server






8. A hotel chain's reservation system in which all participating properties are contractually related






9. Installed in guest room and takes control of the lights and AC when it doesn't detect motion.






10. provides a daily summary of reservation records that were created - modified - or canceled






11. Recipes used to create a part of a menu item






12. Connects a CRS and GDS - providing consumers and agents access to the CRS. Helps incur switch feeds.






13. Employees place finger on small sensor to authenticate and log them in. Replaces passwords and key cards making it easier and more secure.






14. This system is a challenge because the server is located off site and the internet connection is sued to collect data from pos terminals to transfer to the remote server. it can be unavailable is the connection disconnects.






15. Automatic form number reader






16. Lowest or highest selling price on a menu






17. Can be a one way ELS or two way. One way uses an electric key encoder while two way communicates to locks wirelessly. One key can be used in multiple locks for both.






18. Indicates to managers how well categories of menu items sell and when






19. Ensures all payments and charges are captured and recorded correctly.






20. Indicates to managers how well individual products sell






21. Global Distribution System






22. Compiles weekly totals summarizing revenue earned by food and beverage departments or categories






23. Energy Management system






24. Internet distribution systems






25. Produces a continuous detailed record of all POS transactions






26. simultaneous buying and selling of an asset in order to profit from a price difference






27. Employee ordering needed supplies or information






28. Travel agents - airlines - consumers






29. An intermediary between a central reservation system and e-distribution channelse






30. Centrally controlled - individually controlled - and network controlled.






31. Efficient transaction progress - streamlining record keeping - info used more productively - tracking offers - cost savings






32. The ability of travel agencies to book hotel reservations directly into a hotel's reservation system






33. Keys proframmable by management for specific menu items






34. Automated report showing amounts of individual products sold during a specified period of time






35. An e-commerce strategy in which a seller negotiates to a discounted rate with a supplier hotel and then adds a standard mark up and sells to consumers






36. Calculates actual costs to idea costs to indicate areas that need tighter control






37. Governs the internet. ICANN - non profit private sector corporation formed by the internets business - technical - academic - and user sector corporation formed by the Internets business' - technical - academic - and user communities.






38. Market Code






39. Electronic networks used by travel agents and some IDS channels to make airline - car rental - and cruise line reservations






40. Type of ELS that operates through a centralized master code consul interfaced to every key lock. Expensive - yet secure.






41. Uses an inprinted bar code rather than a manual server entry to access a guest check






42. Used in conjunction with preset and of PLU keys to provide additional detailed prep instructions






43. Indicates the forms of payments used during a shift






44. Apollo - Amadeus - Galileo - SABRE - TIAS






45. Indicates expecte beverage income by category






46. Global distribution systems are owned by and used by...






47. POS terminal used only for taking orders (no cash drawer)






48. Microprocessor based bar - capable of monitoring and posting sales transactions - determining refill and exp dates.






49. Using sub recipes as part of a menu item recipe






50. Form of selling with no major party needed