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Test your basic knowledge |
Hospitality Information Technology
Start Test
Study First
Subject
:
hospitality
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The ability of travel agencies to book hotel reservations directly into a hotel's reservation system
Extranet
Postcosting
Cashier POS terminal
Seamless integration
2. POS printer that's good for printing orders
Internet corporation for assigned names and numbers
Outstanding guest checks report
Dot Matrix Print
Mechanical locking systems
3. This system is a challenge because the server is located off site and the internet connection is sued to collect data from pos terminals to transfer to the remote server. it can be unavailable is the connection disconnects.
Microprocessor ELS
Dot Matrix Print
Web based POS
Most POS systems are based on...
4. Recipes used to create a part of a menu item
PLU keys
Big names of GDS programs
Distribution switch or bidirectional interface
Sub recipe
5. Microprocessor based bar - capable of monitoring and posting sales transactions - determining refill and exp dates.
Server/Pre Check POS terminal
Real time capability
Automated bar
ADNR
6. Uses intranet - like the dell computer example. Supply chain technology
Commission agent report
B2B
Sales by major beverage category rport
Biometrics in hotels
7. Ensures all payments and charges are captured and recorded correctly.
Night Audit
Intranet
Intersell agency
GDS
8. Compiles weekly totals summarizing revenue earned by food and beverage departments or categories
Marketing category report
EMS
Extranet
Web based POS
9. Delineates reservation transactions and commisions payable - by travel agent
Types of electronic in room safes
Marketing category report
Commission agent report
Outstanding guest checks report
10. Simultaneous processing
Recipe chaining
Product usage report
Pre-set keys
Real time capability
11. Indicates the forms of payments used during a shift
Sales mix report
Settlement methods report
EMS
ADNR
12. An e-commerce strategy in which a seller negotiates to a discounted rate with a supplier hotel and then adds a standard mark up and sells to consumers
B2C
Internet
Merchant model
Sales category analysis report
13. Efficient transaction progress - streamlining record keeping - info used more productively - tracking offers - cost savings
Web 2.0
Benefits of using a POS system
Biometrics in hotels
Most POS systems are based on...
14. Keys proframmable by management for specific menu items
PMS
Night Audit
KDU
Pre-set keys
15. Automated report used in beverage alcohol sales to resolve discrepancies between sales by category and sales by beverage server
Thermal Printer
Dot Matrix Print
Outstanding guest checks report
Recipe chaining
16. Market Code
Mechanical locking systems
Field in PMS to put guest type
Most POS systems are based on...
Recipe chaining
17. Can be a one way ELS or two way. One way uses an electric key encoder while two way communicates to locks wirelessly. One key can be used in multiple locks for both.
Journal printer
Benefits of using a POS system
Microprocessor ELS
Postcosting
18. Unlike electronic locking systems - these are cheaper but heavier to carry - not convenient and have a high replacement cost - and you can't trace them. They're also duplicatable.
C2C
Revenue forecast report
Sales by major beverage category rport
Mechanical locking systems
19. Global distribution systems are owned by and used by...
C2C
Modifier keys
Airlines; travel agents
Reservation transaction record
20. Selling through internet to the extranet - like online shopping
Settlement methods report
Sales by beverage server report
Field in PMS to put guest type
B2C
21. Form of selling with no major party needed
Global distribution system
Fingerprint reader POS
C2C
Table Management Systems
22. Exs such as mechanical keys - key cards - etc. They're inexpensive - convenient - traceable - secure - replaceable - low cost for new keys - recyclable - etc.
Thermal Printer
ADNR
Wholesaler model and merchant model
Electronic Locking System
23. POS terminal used only for taking orders (no cash drawer)
B2B
Sales category analysis report
Pre check terminal
Outstanding guest checks report
24. simultaneous buying and selling of an asset in order to profit from a price difference
Arbitrage
Sales by beverage server report
Weekly sales spreadsheet
Intranet
25. Type of ELS that operates through a centralized master code consul interfaced to every key lock. Expensive - yet secure.
Hardwired ELS
Sales category analysis report
Product usage report
ASF
26. Prevents info from one guest check from overwriting info from another
Sales by major beverage category rport
Web based POS
ASF
C2C
27. Projects furure hotel revenue by using projected occupancy rates and room rates
Night Audit
Electronic Locking System
KDU
Revenue forecast report
28. Centrally controlled - individually controlled - and network controlled.
Weekly sales spreadsheet
Intersell agency
Biometrics in hotels
Types of EMS
29. Lowest or highest selling price on a menu
Merchant model
Traditional mini bar
Biometrics in hotels
Price point
30. Uses an inprinted bar code rather than a manual server entry to access a guest check
AFNR
Hardwired ELS
Global distribution system
Types of EMS
31. An intermediary between a central reservation system and e-distribution channelse
Postcosting
Affiliate reservation system
Menu board
DSP (disp. serv. provider)
32. Employee ordering needed supplies or information
Internet corporation for assigned names and numbers
B2E
Settlement methods report
Web based POS
33. Electronic networks used by travel agents and some IDS channels to make airline - car rental - and cruise line reservations
Seamless integration
Cashier POS terminal
Night Audit
Global distribution system
34. Indicates to managers how well categories of menu items sell and when
Sales category analysis report
Outstanding guest checks report
Menu board
Merchant model
35. Apollo - Amadeus - Galileo - SABRE - TIAS
Revenue management
IDS
Big names of GDS programs
Reservation transaction record
36. Global Distribution System
GDS
Thermal Printer
Sales by beverage server report
Server/Pre Check POS terminal
37. Indicates to managers how well individual products sell
Web based POS
ASF
Cashier POS terminal
Sales mix report
38. Price look up keys
Wholesaler model and merchant model
PLU keys
Commission agent report
Marketing category report
39. Video display for kitchen orders
Big names of GDS programs
Web based POS
IDS
KDU
40. Focused on ability for peopler o collaborate and share info online. It's more dynamic than the previous version and its more organized. Based on serving web applications.
Web 2.0
ASF
Biometrics in hotels
Weekly sales spreadsheet
41. Automatic slip feed
Settlement methods report
ASF
Benefits of using a POS system
Weekly sales spreadsheet
42. Keyboard overlay for each meal period
Sub recipe
Menu board
B2B
PMS
43. Safes and keycards use this technology for fingerprints - and scanners.
KDU
ADNR
Biometrics in hotels
Internet
44. Computer network within an organization that uses internet tech for members of the organization only. Uses internet tech - usually used for employees to browse company based systems.
KDU
Cashier POS terminal
Table Management Systems
Intranet
45. Travel agents - airlines - consumers
Electronic Locking System
Extranet
Main users of GDS
Benefits of using a POS system
46. An e-commerce strategy in which a seller negotiates a discounted rate with a supplier hotel and then adds a standard markup factor and sells the room to consumers
Hardwired ELS
Wholesaler model and merchant model
Settlement methods report
Sub recipe
47. Indicated total sold by each individual server during a shift
Seamless integration
Price point
Sales by beverage server report
Sales category analysis report
48. Governs the internet. ICANN - non profit private sector corporation formed by the internets business - technical - academic - and user sector corporation formed by the Internets business' - technical - academic - and user communities.
Mechanical locking systems
IDS
Intranet
Internet corporation for assigned names and numbers
49. Performs back and front office functions - supports housekeeping and catering. Keeps track of frequent guests and customers - internet reservation modules - tracks luggage as well.
Internet corporation for assigned names and numbers
B2C
PMS
Internet
50. POS printer that is expensive but good for slips and receipts. Quick and fast.
Weekly sales spreadsheet
B2B
Most POS systems are based on...
Thermal Printer