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Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Video display for kitchen orders






2. An e-commerce strategy in which a seller negotiates a discounted rate with a supplier hotel and then adds a standard markup factor and sells the room to consumers






3. Prevents info from one guest check from overwriting info from another






4. Ensures all payments and charges are captured and recorded correctly.






5. Delineates reservation transactions and commisions payable - by travel agent






6. Apollo - Amadeus - Galileo - SABRE - TIAS






7. Keys proframmable by management for specific menu items






8. POS printer that's good for printing orders






9. Selling through internet to the extranet - like online shopping






10. Governs the internet. ICANN - non profit private sector corporation formed by the internets business - technical - academic - and user sector corporation formed by the Internets business' - technical - academic - and user communities.






11. Indicated total sold by each individual server during a shift






12. Price look up keys






13. Massive network of networks - networking infrastructure. Connects millions of computers globally - info travels through it through protocols.






14. Indicates to managers how well individual products sell






15. POS printer that is expensive but good for slips and receipts. Quick and fast.






16. Uses an inprinted bar code rather than a manual server entry to access a guest check






17. POS terminal used only for taking orders (no cash drawer)






18. Internet distribution systems






19. Indicates the forms of payments used during a shift






20. Unlike electronic locking systems - these are cheaper but heavier to carry - not convenient and have a high replacement cost - and you can't trace them. They're also duplicatable.






21. Installed in guest room and takes control of the lights and AC when it doesn't detect motion.






22. Indicates to managers how well categories of menu items sell and when






23. POS terminal used only for entering orders






24. Summary of all relevant sales reports produced during a business week






25. Form of selling with no major party needed






26. Market Code






27. An intermediary between a central reservation system and e-distribution channelse






28. Used in conjunction with preset and of PLU keys to provide additional detailed prep instructions






29. Indicates expecte beverage income by category






30. Connects a CRS and GDS - providing consumers and agents access to the CRS. Helps incur switch feeds.






31. Simultaneous processing






32. Automatic form number reader






33. Microprocessor based bar - capable of monitoring and posting sales transactions - determining refill and exp dates.






34. simultaneous buying and selling of an asset in order to profit from a price difference






35. Computer network within an organization that uses internet tech for members of the organization only. Uses internet tech - usually used for employees to browse company based systems.






36. The ability of travel agencies to book hotel reservations directly into a hotel's reservation system






37. Calculates actual costs to idea costs to indicate areas that need tighter control






38. Global Distribution System






39. Global distribution systems are owned by and used by...






40. Keyboard overlay for each meal period






41. Micros - Aloha - Digital Dining - Positouch - Restaurant Mgr - Maitre D - Squirrel - Casio






42. Uses intranet - like the dell computer example. Supply chain technology






43. A set of demand forecasting techniques used to develop pricing strategies that maximize rooms revenue






44. Recipes used to create a part of a menu item






45. Efficient transaction progress - streamlining record keeping - info used more productively - tracking offers - cost savings






46. Employees place finger on small sensor to authenticate and log them in. Replaces passwords and key cards making it easier and more secure.






47. Produces a continuous detailed record of all POS transactions






48. Key card - code based - smart card based - biometric






49. Used in evaluating pricing design and contents of a menu






50. Electronic networks used by travel agents and some IDS channels to make airline - car rental - and cruise line reservations