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Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Used in evaluating pricing design and contents of a menu






2. Employee ordering needed supplies or information






3. Automatic slip feed






4. POS printer that's good for printing orders






5. Safes and keycards use this technology for fingerprints - and scanners.






6. Governs the internet. ICANN - non profit private sector corporation formed by the internets business - technical - academic - and user sector corporation formed by the Internets business' - technical - academic - and user communities.






7. Automatic form number reader






8. Simultaneous processing






9. Video display for kitchen orders






10. Automated report used in beverage alcohol sales to resolve discrepancies between sales by category and sales by beverage server






11. A hotel chain's reservation system in which all participating properties are contractually related






12. An e-commerce strategy in which a seller negotiates to a discounted rate with a supplier hotel and then adds a standard mark up and sells to consumers






13. Keys proframmable by management for specific menu items






14. Microprocessor based bar - capable of monitoring and posting sales transactions - determining refill and exp dates.






15. Uses intranet - like the dell computer example. Supply chain technology






16. Massive network of networks - networking infrastructure. Connects millions of computers globally - info travels through it through protocols.






17. Delineates reservation transactions and commisions payable - by travel agent






18. A set of demand forecasting techniques used to develop pricing strategies that maximize rooms revenue






19. The ability of travel agencies to book hotel reservations directly into a hotel's reservation system






20. provides a daily summary of reservation records that were created - modified - or canceled






21. Connects a CRS and GDS - providing consumers and agents access to the CRS. Helps incur switch feeds.






22. Projects furure hotel revenue by using projected occupancy rates and room rates






23. Compiles weekly totals summarizing revenue earned by food and beverage departments or categories






24. Recipes used to create a part of a menu item






25. Used in conjunction with preset and of PLU keys to provide additional detailed prep instructions






26. Indicates the forms of payments used during a shift






27. POS terminal used only for entering orders






28. Apollo - Amadeus - Galileo - SABRE - TIAS






29. Travel agents - airlines - consumers






30. POS printer that is expensive but good for slips and receipts. Quick and fast.






31. A reservation network that handles reservations for airline flights - car rentals - and hotel rooms






32. Focused on ability for peopler o collaborate and share info online. It's more dynamic than the previous version and its more organized. Based on serving web applications.






33. An e-commerce strategy in which a seller negotiates a discounted rate with a supplier hotel and then adds a standard markup factor and sells the room to consumers






34. Market Code






35. Ensures all payments and charges are captured and recorded correctly.






36. Micros - Aloha - Digital Dining - Positouch - Restaurant Mgr - Maitre D - Squirrel - Casio






37. Indicates to managers how well individual products sell






38. Internet distribution systems






39. Using sub recipes as part of a menu item recipe






40. Efficient transaction progress - streamlining record keeping - info used more productively - tracking offers - cost savings






41. Summary of all relevant sales reports produced during a business week






42. Similar to intranet but it enables the firms business partners (like suppliers and consumers) to access the firms intranet.






43. Energy Management system






44. POS terminal used to enter and settle checks and may support up to 4 cash drawers.






45. An intermediary between a central reservation system and e-distribution channelse






46. Computer network within an organization that uses internet tech for members of the organization only. Uses internet tech - usually used for employees to browse company based systems.






47. Indicated total sold by each individual server during a shift






48. Global Distribution System






49. Uses an inprinted bar code rather than a manual server entry to access a guest check






50. Calculates actual costs to idea costs to indicate areas that need tighter control