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Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Energy Management system






2. The ability of travel agencies to book hotel reservations directly into a hotel's reservation system






3. Using sub recipes as part of a menu item recipe






4. Employee ordering needed supplies or information






5. A hotel chain's reservation system in which all participating properties are contractually related






6. Exs such as mechanical keys - key cards - etc. They're inexpensive - convenient - traceable - secure - replaceable - low cost for new keys - recyclable - etc.






7. Selling through internet to the extranet - like online shopping






8. Uses an inprinted bar code rather than a manual server entry to access a guest check






9. Prevents info from one guest check from overwriting info from another






10. A reservation network that handles reservations for airline flights - car rentals - and hotel rooms






11. Delineates reservation transactions and commisions payable - by travel agent






12. Lowest or highest selling price on a menu






13. Indicates to managers how well categories of menu items sell and when






14. Video display for kitchen orders






15. Electronic networks used by travel agents and some IDS channels to make airline - car rental - and cruise line reservations






16. Non automated bar based on manual checking or honor system






17. Market Code






18. Ensures all payments and charges are captured and recorded correctly.






19. Global Distribution System






20. Keyboard overlay for each meal period






21. Massive network of networks - networking infrastructure. Connects millions of computers globally - info travels through it through protocols.






22. Employees place finger on small sensor to authenticate and log them in. Replaces passwords and key cards making it easier and more secure.






23. Simultaneous processing






24. Automated report used in beverage alcohol sales to resolve discrepancies between sales by category and sales by beverage server






25. Indicates to managers how well individual products sell






26. Bar equipped with a door alert system that reports to the minibar central computer via telephone line when the door is opened.






27. This system is a challenge because the server is located off site and the internet connection is sued to collect data from pos terminals to transfer to the remote server. it can be unavailable is the connection disconnects.






28. Type of ELS that operates through a centralized master code consul interfaced to every key lock. Expensive - yet secure.






29. simultaneous buying and selling of an asset in order to profit from a price difference






30. An intermediary between a central reservation system and e-distribution channelse






31. Focused on ability for peopler o collaborate and share info online. It's more dynamic than the previous version and its more organized. Based on serving web applications.






32. Calculates actual costs to idea costs to indicate areas that need tighter control






33. Performs back and front office functions - supports housekeeping and catering. Keeps track of frequent guests and customers - internet reservation modules - tracks luggage as well.






34. Apollo - Amadeus - Galileo - SABRE - TIAS






35. Governs the internet. ICANN - non profit private sector corporation formed by the internets business - technical - academic - and user sector corporation formed by the Internets business' - technical - academic - and user communities.






36. Indicates expecte beverage income by category






37. POS printer that's good for printing orders






38. An e-commerce strategy in which a seller negotiates a discounted rate with a supplier hotel and then adds a standard markup factor and sells the room to consumers






39. Automated report showing amounts of individual products sold during a specified period of time






40. Projects furure hotel revenue by using projected occupancy rates and room rates






41. POS printer that is expensive but good for slips and receipts. Quick and fast.






42. A set of demand forecasting techniques used to develop pricing strategies that maximize rooms revenue






43. Compiles weekly totals summarizing revenue earned by food and beverage departments or categories






44. Produces a continuous detailed record of all POS transactions






45. Automatic form number reader






46. Keys proframmable by management for specific menu items






47. provides a daily summary of reservation records that were created - modified - or canceled






48. Form of selling with no major party needed






49. POS terminal used only for entering orders






50. Summary of all relevant sales reports produced during a business week