Test your basic knowledge |

Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A hotel chain's reservation system in which all participating properties are contractually related






2. Delineates reservation transactions and commisions payable - by travel agent






3. Using sub recipes as part of a menu item recipe






4. Summary of all relevant sales reports produced during a business week






5. provides a daily summary of reservation records that were created - modified - or canceled






6. Centrally controlled - individually controlled - and network controlled.






7. Key card - code based - smart card based - biometric






8. POS terminal used only for taking orders (no cash drawer)






9. Bar equipped with a door alert system that reports to the minibar central computer via telephone line when the door is opened.






10. Uses an inprinted bar code rather than a manual server entry to access a guest check






11. POS printer that is expensive but good for slips and receipts. Quick and fast.






12. Simultaneous processing






13. Selling through internet to the extranet - like online shopping






14. Indicates to managers how well categories of menu items sell and when






15. Used in conjunction with preset and of PLU keys to provide additional detailed prep instructions






16. An intermediary between a central reservation system and e-distribution channelse






17. Projects furure hotel revenue by using projected occupancy rates and room rates






18. Apollo - Amadeus - Galileo - SABRE - TIAS






19. Microprocessor based bar - capable of monitoring and posting sales transactions - determining refill and exp dates.






20. Governs the internet. ICANN - non profit private sector corporation formed by the internets business - technical - academic - and user sector corporation formed by the Internets business' - technical - academic - and user communities.






21. Performs back and front office functions - supports housekeeping and catering. Keeps track of frequent guests and customers - internet reservation modules - tracks luggage as well.






22. Recipes used to create a part of a menu item






23. Global Distribution System






24. Market Code






25. Produces a continuous detailed record of all POS transactions






26. POS printer that's good for printing orders






27. Used in evaluating pricing design and contents of a menu






28. Indicated total sold by each individual server during a shift






29. Energy Management system






30. A reservation network that handles reservations for airline flights - car rentals - and hotel rooms






31. Ensures all payments and charges are captured and recorded correctly.






32. Automatic form number reader






33. Automatic slip feed






34. simultaneous buying and selling of an asset in order to profit from a price difference






35. Form of selling with no major party needed






36. Travel agents - airlines - consumers






37. Micros - Aloha - Digital Dining - Positouch - Restaurant Mgr - Maitre D - Squirrel - Casio






38. Video display for kitchen orders






39. Computer network within an organization that uses internet tech for members of the organization only. Uses internet tech - usually used for employees to browse company based systems.






40. Indicates the forms of payments used during a shift






41. Indicates expecte beverage income by category






42. Massive network of networks - networking infrastructure. Connects millions of computers globally - info travels through it through protocols.






43. POS terminal used to enter and settle checks and may support up to 4 cash drawers.






44. Installed in guest room and takes control of the lights and AC when it doesn't detect motion.






45. Prevents info from one guest check from overwriting info from another






46. Type of ELS that operates through a centralized master code consul interfaced to every key lock. Expensive - yet secure.






47. Automated report used in beverage alcohol sales to resolve discrepancies between sales by category and sales by beverage server






48. Global distribution systems are owned by and used by...






49. Employees place finger on small sensor to authenticate and log them in. Replaces passwords and key cards making it easier and more secure.






50. Employee ordering needed supplies or information