Test your basic knowledge |

Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Price look up keys






2. Connects a CRS and GDS - providing consumers and agents access to the CRS. Helps incur switch feeds.






3. POS printer that's good for printing orders






4. POS terminal used to enter and settle checks and may support up to 4 cash drawers.






5. Selling through internet to the extranet - like online shopping






6. POS terminal used only for entering orders






7. POS printer that is expensive but good for slips and receipts. Quick and fast.






8. Lowest or highest selling price on a menu






9. A set of demand forecasting techniques used to develop pricing strategies that maximize rooms revenue






10. Employees place finger on small sensor to authenticate and log them in. Replaces passwords and key cards making it easier and more secure.






11. Market Code






12. Key card - code based - smart card based - biometric






13. Global Distribution System






14. Indicates to managers how well individual products sell






15. Automated report used in beverage alcohol sales to resolve discrepancies between sales by category and sales by beverage server






16. provides a daily summary of reservation records that were created - modified - or canceled






17. Ensures all payments and charges are captured and recorded correctly.






18. Indicated total sold by each individual server during a shift






19. An e-commerce strategy in which a seller negotiates to a discounted rate with a supplier hotel and then adds a standard mark up and sells to consumers






20. Can be a one way ELS or two way. One way uses an electric key encoder while two way communicates to locks wirelessly. One key can be used in multiple locks for both.






21. Bar equipped with a door alert system that reports to the minibar central computer via telephone line when the door is opened.






22. Indicates the forms of payments used during a shift






23. Form of selling with no major party needed






24. Exs such as mechanical keys - key cards - etc. They're inexpensive - convenient - traceable - secure - replaceable - low cost for new keys - recyclable - etc.






25. Non automated bar based on manual checking or honor system






26. Computer network within an organization that uses internet tech for members of the organization only. Uses internet tech - usually used for employees to browse company based systems.






27. Microprocessor based bar - capable of monitoring and posting sales transactions - determining refill and exp dates.






28. Prevents info from one guest check from overwriting info from another






29. Automated report showing amounts of individual products sold during a specified period of time






30. Keyboard overlay for each meal period






31. An intermediary between a central reservation system and e-distribution channelse






32. Safes and keycards use this technology for fingerprints - and scanners.






33. Performs back and front office functions - supports housekeeping and catering. Keeps track of frequent guests and customers - internet reservation modules - tracks luggage as well.






34. Projects furure hotel revenue by using projected occupancy rates and room rates






35. Automatic slip feed






36. Used in evaluating pricing design and contents of a menu






37. Unlike electronic locking systems - these are cheaper but heavier to carry - not convenient and have a high replacement cost - and you can't trace them. They're also duplicatable.






38. A reservation network that handles reservations for airline flights - car rentals - and hotel rooms






39. Using sub recipes as part of a menu item recipe






40. Type of ELS that operates through a centralized master code consul interfaced to every key lock. Expensive - yet secure.






41. Governs the internet. ICANN - non profit private sector corporation formed by the internets business - technical - academic - and user sector corporation formed by the Internets business' - technical - academic - and user communities.






42. Summary of all relevant sales reports produced during a business week






43. Focused on ability for peopler o collaborate and share info online. It's more dynamic than the previous version and its more organized. Based on serving web applications.






44. An e-commerce strategy in which a seller negotiates a discounted rate with a supplier hotel and then adds a standard markup factor and sells the room to consumers






45. The ability of travel agencies to book hotel reservations directly into a hotel's reservation system






46. Travel agents - airlines - consumers






47. Electronic networks used by travel agents and some IDS channels to make airline - car rental - and cruise line reservations






48. Indicates to managers how well categories of menu items sell and when






49. Efficient transaction progress - streamlining record keeping - info used more productively - tracking offers - cost savings






50. This system is a challenge because the server is located off site and the internet connection is sued to collect data from pos terminals to transfer to the remote server. it can be unavailable is the connection disconnects.