Test your basic knowledge |

Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Recipes used to create a part of a menu item






2. Non automated bar based on manual checking or honor system






3. Apollo - Amadeus - Galileo - SABRE - TIAS






4. Automated report showing amounts of individual products sold during a specified period of time






5. Automatic slip feed






6. Type of ELS that operates through a centralized master code consul interfaced to every key lock. Expensive - yet secure.






7. POS printer that is expensive but good for slips and receipts. Quick and fast.






8. Employees place finger on small sensor to authenticate and log them in. Replaces passwords and key cards making it easier and more secure.






9. Prevents info from one guest check from overwriting info from another






10. Similar to intranet but it enables the firms business partners (like suppliers and consumers) to access the firms intranet.






11. Uses an inprinted bar code rather than a manual server entry to access a guest check






12. Travel agents - airlines - consumers






13. Form of selling with no major party needed






14. An intermediary between a central reservation system and e-distribution channelse






15. Video display for kitchen orders






16. Massive network of networks - networking infrastructure. Connects millions of computers globally - info travels through it through protocols.






17. Delineates reservation transactions and commisions payable - by travel agent






18. Projects furure hotel revenue by using projected occupancy rates and room rates






19. Keyboard overlay for each meal period






20. Keys proframmable by management for specific menu items






21. Micros - Aloha - Digital Dining - Positouch - Restaurant Mgr - Maitre D - Squirrel - Casio






22. Focused on ability for peopler o collaborate and share info online. It's more dynamic than the previous version and its more organized. Based on serving web applications.






23. Used in evaluating pricing design and contents of a menu






24. A set of demand forecasting techniques used to develop pricing strategies that maximize rooms revenue






25. Price look up keys






26. Exs such as mechanical keys - key cards - etc. They're inexpensive - convenient - traceable - secure - replaceable - low cost for new keys - recyclable - etc.






27. Microprocessor based bar - capable of monitoring and posting sales transactions - determining refill and exp dates.






28. Global Distribution System






29. POS terminal used to enter and settle checks and may support up to 4 cash drawers.






30. Market Code






31. Unlike electronic locking systems - these are cheaper but heavier to carry - not convenient and have a high replacement cost - and you can't trace them. They're also duplicatable.






32. Electronic networks used by travel agents and some IDS channels to make airline - car rental - and cruise line reservations






33. Key card - code based - smart card based - biometric






34. simultaneous buying and selling of an asset in order to profit from a price difference






35. Efficient transaction progress - streamlining record keeping - info used more productively - tracking offers - cost savings






36. Internet distribution systems






37. Lowest or highest selling price on a menu






38. Calculates actual costs to idea costs to indicate areas that need tighter control






39. Performs back and front office functions - supports housekeeping and catering. Keeps track of frequent guests and customers - internet reservation modules - tracks luggage as well.






40. Computer network within an organization that uses internet tech for members of the organization only. Uses internet tech - usually used for employees to browse company based systems.






41. Using sub recipes as part of a menu item recipe






42. This system is a challenge because the server is located off site and the internet connection is sued to collect data from pos terminals to transfer to the remote server. it can be unavailable is the connection disconnects.






43. Indicates to managers how well individual products sell






44. Produces a continuous detailed record of all POS transactions






45. Compiles weekly totals summarizing revenue earned by food and beverage departments or categories






46. Energy Management system






47. Can be a one way ELS or two way. One way uses an electric key encoder while two way communicates to locks wirelessly. One key can be used in multiple locks for both.






48. Safes and keycards use this technology for fingerprints - and scanners.






49. Uses intranet - like the dell computer example. Supply chain technology






50. POS printer that's good for printing orders