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Test your basic knowledge |
Hospitality Information Technology
Start Test
Study First
Subject
:
hospitality
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Focused on ability for peopler o collaborate and share info online. It's more dynamic than the previous version and its more organized. Based on serving web applications.
Hardwired ELS
Menu board
Web 2.0
Intersell agency
2. Recipes used to create a part of a menu item
Distribution switch or bidirectional interface
Merchant model
Intranet
Sub recipe
3. Selling through internet to the extranet - like online shopping
B2C
PMS
PLU keys
ASF
4. Exs such as mechanical keys - key cards - etc. They're inexpensive - convenient - traceable - secure - replaceable - low cost for new keys - recyclable - etc.
Web 2.0
Electronic Locking System
PLU keys
Revenue management
5. Used in conjunction with preset and of PLU keys to provide additional detailed prep instructions
Traditional mini bar
Microprocessor ELS
Modifier keys
Hardwired ELS
6. Micros - Aloha - Digital Dining - Positouch - Restaurant Mgr - Maitre D - Squirrel - Casio
Body motion sensor detector
IDS
Most POS systems are based on...
Pre check terminal
7. This system is a challenge because the server is located off site and the internet connection is sued to collect data from pos terminals to transfer to the remote server. it can be unavailable is the connection disconnects.
Sub recipe
Web based POS
Microprocessor ELS
Revenue forecast report
8. An e-commerce strategy in which a seller negotiates a discounted rate with a supplier hotel and then adds a standard markup factor and sells the room to consumers
ADNR
Intranet
Wholesaler model and merchant model
Postcosting
9. Energy Management system
Revenue forecast report
C2C
Intersell agency
EMS
10. Indicated total sold by each individual server during a shift
ADNR
Reservation transaction record
Server/Pre Check POS terminal
Sales by beverage server report
11. An e-commerce strategy in which a seller negotiates to a discounted rate with a supplier hotel and then adds a standard mark up and sells to consumers
Merchant model
B2C
ADNR
KDU
12. Automatic slip feed
Main users of GDS
Distribution switch or bidirectional interface
ASF
B2C
13. POS printer that is expensive but good for slips and receipts. Quick and fast.
Affiliate reservation system
Commission agent report
KDU
Thermal Printer
14. An intermediary between a central reservation system and e-distribution channelse
Postcosting
Web based POS
ASF
DSP (disp. serv. provider)
15. Produces a continuous detailed record of all POS transactions
Extranet
Journal printer
EMS
Pre-set keys
16. Non automated bar based on manual checking or honor system
DSP (disp. serv. provider)
Traditional mini bar
ASF
Body motion sensor detector
17. Indicates the forms of payments used during a shift
Most POS systems are based on...
Settlement methods report
Distribution switch or bidirectional interface
Pre-set keys
18. Projects furure hotel revenue by using projected occupancy rates and room rates
Revenue forecast report
Night Audit
AFNR
ASF
19. Massive network of networks - networking infrastructure. Connects millions of computers globally - info travels through it through protocols.
Settlement methods report
Global distribution system
Marketing category report
Internet
20. Global distribution systems are owned by and used by...
Menu engineering
Airlines; travel agents
Table Management Systems
Benefits of using a POS system
21. provides a daily summary of reservation records that were created - modified - or canceled
Semi automated bar
Big names of GDS programs
Reservation transaction record
Cashier POS terminal
22. simultaneous buying and selling of an asset in order to profit from a price difference
Benefits of using a POS system
Types of electronic in room safes
Arbitrage
B2B
23. Calculates actual costs to idea costs to indicate areas that need tighter control
Postcosting
Revenue management
Semi automated bar
ASF
24. Performs back and front office functions - supports housekeeping and catering. Keeps track of frequent guests and customers - internet reservation modules - tracks luggage as well.
PMS
Menu engineering
Settlement methods report
Hardwired ELS
25. POS printer that's good for printing orders
Dot Matrix Print
Merchant model
Types of electronic in room safes
Sub recipe
26. Indicates to managers how well categories of menu items sell and when
Sales category analysis report
Microprocessor ELS
Reservation transaction record
Marketing category report
27. Lowest or highest selling price on a menu
Sales mix report
Price point
Automated bar
Web 2.0
28. Employees place finger on small sensor to authenticate and log them in. Replaces passwords and key cards making it easier and more secure.
ASF
Traditional mini bar
Fingerprint reader POS
Revenue management
29. Price look up keys
Benefits of using a POS system
Pre-set keys
PLU keys
EMS
30. Automatic form number reader
Weekly sales spreadsheet
Modifier keys
ADNR
Product usage report
31. Form of selling with no major party needed
Sales by beverage server report
Journal printer
Pre check terminal
C2C
32. Governs the internet. ICANN - non profit private sector corporation formed by the internets business - technical - academic - and user sector corporation formed by the Internets business' - technical - academic - and user communities.
Internet corporation for assigned names and numbers
ASF
Sales mix report
Microprocessor ELS
33. Video display for kitchen orders
Marketing category report
Intersell agency
KDU
Sub recipe
34. The ability of travel agencies to book hotel reservations directly into a hotel's reservation system
Settlement methods report
Seamless integration
Web based POS
Commission agent report
35. Computer network within an organization that uses internet tech for members of the organization only. Uses internet tech - usually used for employees to browse company based systems.
Extranet
Automated bar
Intranet
Main users of GDS
36. Keyboard overlay for each meal period
Menu board
IDS
Modifier keys
Semi automated bar
37. Uses intranet - like the dell computer example. Supply chain technology
Thermal Printer
Sales mix report
B2B
Types of EMS
38. Internet distribution systems
Table Management Systems
IDS
B2B
ADNR
39. Keys proframmable by management for specific menu items
Pre-set keys
Main users of GDS
Internet corporation for assigned names and numbers
AFNR
40. Employee ordering needed supplies or information
GDS
B2E
Table Management Systems
Menu board
41. Indicates to managers how well individual products sell
KDU
Sales mix report
IDS
Settlement methods report
42. Global Distribution System
GDS
Outstanding guest checks report
Modifier keys
EMS
43. Microprocessor based bar - capable of monitoring and posting sales transactions - determining refill and exp dates.
Automated bar
Menu board
Merchant model
Types of electronic in room safes
44. Summary of all relevant sales reports produced during a business week
Menu board
Recipe chaining
Weekly sales spreadsheet
Sales by major beverage category rport
45. POS terminal used to enter and settle checks and may support up to 4 cash drawers.
AFNR
Revenue forecast report
Commission agent report
Cashier POS terminal
46. Market Code
ASF
Field in PMS to put guest type
Marketing category report
GDS
47. Electronic networks used by travel agents and some IDS channels to make airline - car rental - and cruise line reservations
Global distribution system
Sales mix report
Menu engineering
Sales category analysis report
48. POS terminal used only for entering orders
Types of EMS
Server/Pre Check POS terminal
Wholesaler model and merchant model
Field in PMS to put guest type
49. Unlike electronic locking systems - these are cheaper but heavier to carry - not convenient and have a high replacement cost - and you can't trace them. They're also duplicatable.
Internet corporation for assigned names and numbers
Reservation transaction record
Mechanical locking systems
Microprocessor ELS
50. Efficient transaction progress - streamlining record keeping - info used more productively - tracking offers - cost savings
GDS
Revenue forecast report
Night Audit
Benefits of using a POS system