Test your basic knowledge |

Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A set of demand forecasting techniques used to develop pricing strategies that maximize rooms revenue






2. Installed in guest room and takes control of the lights and AC when it doesn't detect motion.






3. Video display for kitchen orders






4. Can be a one way ELS or two way. One way uses an electric key encoder while two way communicates to locks wirelessly. One key can be used in multiple locks for both.






5. Safes and keycards use this technology for fingerprints - and scanners.






6. Automatic slip feed






7. Type of ELS that operates through a centralized master code consul interfaced to every key lock. Expensive - yet secure.






8. Indicates to managers how well categories of menu items sell and when






9. Connects a CRS and GDS - providing consumers and agents access to the CRS. Helps incur switch feeds.






10. Automated report used in beverage alcohol sales to resolve discrepancies between sales by category and sales by beverage server






11. Recipes used to create a part of a menu item






12. Using sub recipes as part of a menu item recipe






13. An intermediary between a central reservation system and e-distribution channelse






14. Focused on ability for peopler o collaborate and share info online. It's more dynamic than the previous version and its more organized. Based on serving web applications.






15. Key card - code based - smart card based - biometric






16. Computer network within an organization that uses internet tech for members of the organization only. Uses internet tech - usually used for employees to browse company based systems.






17. Keys proframmable by management for specific menu items






18. Performs back and front office functions - supports housekeeping and catering. Keeps track of frequent guests and customers - internet reservation modules - tracks luggage as well.






19. Used in evaluating pricing design and contents of a menu






20. Global distribution systems are owned by and used by...






21. Governs the internet. ICANN - non profit private sector corporation formed by the internets business - technical - academic - and user sector corporation formed by the Internets business' - technical - academic - and user communities.






22. Lowest or highest selling price on a menu






23. Similar to intranet but it enables the firms business partners (like suppliers and consumers) to access the firms intranet.






24. Keyboard overlay for each meal period






25. Automatic form number reader






26. An e-commerce strategy in which a seller negotiates to a discounted rate with a supplier hotel and then adds a standard mark up and sells to consumers






27. Uses intranet - like the dell computer example. Supply chain technology






28. Summary of all relevant sales reports produced during a business week






29. POS printer that's good for printing orders






30. Indicates to managers how well individual products sell






31. POS terminal used only for taking orders (no cash drawer)






32. Projects furure hotel revenue by using projected occupancy rates and room rates






33. An e-commerce strategy in which a seller negotiates a discounted rate with a supplier hotel and then adds a standard markup factor and sells the room to consumers






34. Indicates expecte beverage income by category






35. Automated report showing amounts of individual products sold during a specified period of time






36. simultaneous buying and selling of an asset in order to profit from a price difference






37. Internet distribution systems






38. Exs such as mechanical keys - key cards - etc. They're inexpensive - convenient - traceable - secure - replaceable - low cost for new keys - recyclable - etc.






39. Indicates the forms of payments used during a shift






40. Efficient transaction progress - streamlining record keeping - info used more productively - tracking offers - cost savings






41. Prevents info from one guest check from overwriting info from another






42. POS terminal used only for entering orders






43. Employee ordering needed supplies or information






44. Price look up keys






45. Indicated total sold by each individual server during a shift






46. Massive network of networks - networking infrastructure. Connects millions of computers globally - info travels through it through protocols.






47. Unlike electronic locking systems - these are cheaper but heavier to carry - not convenient and have a high replacement cost - and you can't trace them. They're also duplicatable.






48. Non automated bar based on manual checking or honor system






49. Selling through internet to the extranet - like online shopping






50. A reservation network that handles reservations for airline flights - car rentals - and hotel rooms