Test your basic knowledge |

Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Apollo - Amadeus - Galileo - SABRE - TIAS






2. Governs the internet. ICANN - non profit private sector corporation formed by the internets business - technical - academic - and user sector corporation formed by the Internets business' - technical - academic - and user communities.






3. An intermediary between a central reservation system and e-distribution channelse






4. Recipes used to create a part of a menu item






5. Summary of all relevant sales reports produced during a business week






6. Energy Management system






7. A set of demand forecasting techniques used to develop pricing strategies that maximize rooms revenue






8. Selling through internet to the extranet - like online shopping






9. Installed in guest room and takes control of the lights and AC when it doesn't detect motion.






10. Employee ordering needed supplies or information






11. Used in conjunction with preset and of PLU keys to provide additional detailed prep instructions






12. Uses an inprinted bar code rather than a manual server entry to access a guest check






13. Used in evaluating pricing design and contents of a menu






14. Key card - code based - smart card based - biometric






15. Bar equipped with a door alert system that reports to the minibar central computer via telephone line when the door is opened.






16. Type of ELS that operates through a centralized master code consul interfaced to every key lock. Expensive - yet secure.






17. Global distribution systems are owned by and used by...






18. Delineates reservation transactions and commisions payable - by travel agent






19. Focused on ability for peopler o collaborate and share info online. It's more dynamic than the previous version and its more organized. Based on serving web applications.






20. Calculates actual costs to idea costs to indicate areas that need tighter control






21. Projects furure hotel revenue by using projected occupancy rates and room rates






22. POS terminal used to enter and settle checks and may support up to 4 cash drawers.






23. Automatic slip feed






24. Global Distribution System






25. Form of selling with no major party needed






26. Unlike electronic locking systems - these are cheaper but heavier to carry - not convenient and have a high replacement cost - and you can't trace them. They're also duplicatable.






27. Indicates to managers how well individual products sell






28. provides a daily summary of reservation records that were created - modified - or canceled






29. POS printer that's good for printing orders






30. Non automated bar based on manual checking or honor system






31. Connects a CRS and GDS - providing consumers and agents access to the CRS. Helps incur switch feeds.






32. Employees place finger on small sensor to authenticate and log them in. Replaces passwords and key cards making it easier and more secure.






33. Safes and keycards use this technology for fingerprints - and scanners.






34. Keyboard overlay for each meal period






35. Compiles weekly totals summarizing revenue earned by food and beverage departments or categories






36. Indicates expecte beverage income by category






37. Lowest or highest selling price on a menu






38. Using sub recipes as part of a menu item recipe






39. POS terminal used only for taking orders (no cash drawer)






40. Market Code






41. Produces a continuous detailed record of all POS transactions






42. Computer network within an organization that uses internet tech for members of the organization only. Uses internet tech - usually used for employees to browse company based systems.






43. Efficient transaction progress - streamlining record keeping - info used more productively - tracking offers - cost savings






44. Electronic networks used by travel agents and some IDS channels to make airline - car rental - and cruise line reservations






45. Massive network of networks - networking infrastructure. Connects millions of computers globally - info travels through it through protocols.






46. Indicates to managers how well categories of menu items sell and when






47. Automated report used in beverage alcohol sales to resolve discrepancies between sales by category and sales by beverage server






48. Automated report showing amounts of individual products sold during a specified period of time






49. Indicated total sold by each individual server during a shift






50. The ability of travel agencies to book hotel reservations directly into a hotel's reservation system