Test your basic knowledge |

Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Similar to intranet but it enables the firms business partners (like suppliers and consumers) to access the firms intranet.






2. Automated report showing amounts of individual products sold during a specified period of time






3. Indicates to managers how well individual products sell






4. Projects furure hotel revenue by using projected occupancy rates and room rates






5. Internet distribution systems






6. POS printer that is expensive but good for slips and receipts. Quick and fast.






7. Safes and keycards use this technology for fingerprints - and scanners.






8. Video display for kitchen orders






9. Automatic form number reader






10. Performs back and front office functions - supports housekeeping and catering. Keeps track of frequent guests and customers - internet reservation modules - tracks luggage as well.






11. Price look up keys






12. Delineates reservation transactions and commisions payable - by travel agent






13. Employees place finger on small sensor to authenticate and log them in. Replaces passwords and key cards making it easier and more secure.






14. Lowest or highest selling price on a menu






15. Automated report used in beverage alcohol sales to resolve discrepancies between sales by category and sales by beverage server






16. Compiles weekly totals summarizing revenue earned by food and beverage departments or categories






17. Prevents info from one guest check from overwriting info from another






18. Simultaneous processing






19. Using sub recipes as part of a menu item recipe






20. Bar equipped with a door alert system that reports to the minibar central computer via telephone line when the door is opened.






21. POS terminal used to enter and settle checks and may support up to 4 cash drawers.






22. Microprocessor based bar - capable of monitoring and posting sales transactions - determining refill and exp dates.






23. Uses an inprinted bar code rather than a manual server entry to access a guest check






24. Selling through internet to the extranet - like online shopping






25. Unlike electronic locking systems - these are cheaper but heavier to carry - not convenient and have a high replacement cost - and you can't trace them. They're also duplicatable.






26. Keyboard overlay for each meal period






27. Calculates actual costs to idea costs to indicate areas that need tighter control






28. An intermediary between a central reservation system and e-distribution channelse






29. Ensures all payments and charges are captured and recorded correctly.






30. Centrally controlled - individually controlled - and network controlled.






31. Produces a continuous detailed record of all POS transactions






32. Market Code






33. Global distribution systems are owned by and used by...






34. A hotel chain's reservation system in which all participating properties are contractually related






35. Summary of all relevant sales reports produced during a business week






36. Installed in guest room and takes control of the lights and AC when it doesn't detect motion.






37. Indicated total sold by each individual server during a shift






38. Micros - Aloha - Digital Dining - Positouch - Restaurant Mgr - Maitre D - Squirrel - Casio






39. simultaneous buying and selling of an asset in order to profit from a price difference






40. Computer network within an organization that uses internet tech for members of the organization only. Uses internet tech - usually used for employees to browse company based systems.






41. This system is a challenge because the server is located off site and the internet connection is sued to collect data from pos terminals to transfer to the remote server. it can be unavailable is the connection disconnects.






42. provides a daily summary of reservation records that were created - modified - or canceled






43. Connects a CRS and GDS - providing consumers and agents access to the CRS. Helps incur switch feeds.






44. Form of selling with no major party needed






45. Used in evaluating pricing design and contents of a menu






46. POS printer that's good for printing orders






47. Energy Management system






48. POS terminal used only for entering orders






49. Indicates expecte beverage income by category






50. Employee ordering needed supplies or information