Test your basic knowledge |

Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The ability of travel agencies to book hotel reservations directly into a hotel's reservation system






2. POS printer that's good for printing orders






3. This system is a challenge because the server is located off site and the internet connection is sued to collect data from pos terminals to transfer to the remote server. it can be unavailable is the connection disconnects.






4. Recipes used to create a part of a menu item






5. Microprocessor based bar - capable of monitoring and posting sales transactions - determining refill and exp dates.






6. Uses intranet - like the dell computer example. Supply chain technology






7. Ensures all payments and charges are captured and recorded correctly.






8. Compiles weekly totals summarizing revenue earned by food and beverage departments or categories






9. Delineates reservation transactions and commisions payable - by travel agent






10. Simultaneous processing






11. Indicates the forms of payments used during a shift






12. An e-commerce strategy in which a seller negotiates to a discounted rate with a supplier hotel and then adds a standard mark up and sells to consumers






13. Efficient transaction progress - streamlining record keeping - info used more productively - tracking offers - cost savings






14. Keys proframmable by management for specific menu items






15. Automated report used in beverage alcohol sales to resolve discrepancies between sales by category and sales by beverage server






16. Market Code






17. Can be a one way ELS or two way. One way uses an electric key encoder while two way communicates to locks wirelessly. One key can be used in multiple locks for both.






18. Unlike electronic locking systems - these are cheaper but heavier to carry - not convenient and have a high replacement cost - and you can't trace them. They're also duplicatable.






19. Global distribution systems are owned by and used by...






20. Selling through internet to the extranet - like online shopping






21. Form of selling with no major party needed






22. Exs such as mechanical keys - key cards - etc. They're inexpensive - convenient - traceable - secure - replaceable - low cost for new keys - recyclable - etc.






23. POS terminal used only for taking orders (no cash drawer)






24. simultaneous buying and selling of an asset in order to profit from a price difference






25. Type of ELS that operates through a centralized master code consul interfaced to every key lock. Expensive - yet secure.






26. Prevents info from one guest check from overwriting info from another






27. Projects furure hotel revenue by using projected occupancy rates and room rates






28. Centrally controlled - individually controlled - and network controlled.






29. Lowest or highest selling price on a menu






30. Uses an inprinted bar code rather than a manual server entry to access a guest check






31. An intermediary between a central reservation system and e-distribution channelse






32. Employee ordering needed supplies or information






33. Electronic networks used by travel agents and some IDS channels to make airline - car rental - and cruise line reservations






34. Indicates to managers how well categories of menu items sell and when






35. Apollo - Amadeus - Galileo - SABRE - TIAS






36. Global Distribution System






37. Indicates to managers how well individual products sell






38. Price look up keys






39. Video display for kitchen orders






40. Focused on ability for peopler o collaborate and share info online. It's more dynamic than the previous version and its more organized. Based on serving web applications.






41. Automatic slip feed






42. Keyboard overlay for each meal period






43. Safes and keycards use this technology for fingerprints - and scanners.






44. Computer network within an organization that uses internet tech for members of the organization only. Uses internet tech - usually used for employees to browse company based systems.






45. Travel agents - airlines - consumers






46. An e-commerce strategy in which a seller negotiates a discounted rate with a supplier hotel and then adds a standard markup factor and sells the room to consumers






47. Indicated total sold by each individual server during a shift






48. Governs the internet. ICANN - non profit private sector corporation formed by the internets business - technical - academic - and user sector corporation formed by the Internets business' - technical - academic - and user communities.






49. Performs back and front office functions - supports housekeeping and catering. Keeps track of frequent guests and customers - internet reservation modules - tracks luggage as well.






50. POS printer that is expensive but good for slips and receipts. Quick and fast.