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Hospitality Information Technology

Subject : hospitality
  • Answer 50 questions in 15 minutes.
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  • Match each statement with the correct term.
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This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Global distribution systems are owned by and used by...

2. provides a daily summary of reservation records that were created - modified - or canceled

3. Type of ELS that operates through a centralized master code consul interfaced to every key lock. Expensive - yet secure.

4. This system is a challenge because the server is located off site and the internet connection is sued to collect data from pos terminals to transfer to the remote server. it can be unavailable is the connection disconnects.

5. Simultaneous processing

6. Internet distribution systems

7. Using sub recipes as part of a menu item recipe

8. Compiles weekly totals summarizing revenue earned by food and beverage departments or categories

9. Ensures all payments and charges are captured and recorded correctly.

10. Lowest or highest selling price on a menu

11. An e-commerce strategy in which a seller negotiates to a discounted rate with a supplier hotel and then adds a standard mark up and sells to consumers

12. Produces a continuous detailed record of all POS transactions

13. Video display for kitchen orders

14. Automatic slip feed

15. Bar equipped with a door alert system that reports to the minibar central computer via telephone line when the door is opened.

16. Connects a CRS and GDS - providing consumers and agents access to the CRS. Helps incur switch feeds.

17. A hotel chain's reservation system in which all participating properties are contractually related

18. Massive network of networks - networking infrastructure. Connects millions of computers globally - info travels through it through protocols.

19. Recipes used to create a part of a menu item

20. Installed in guest room and takes control of the lights and AC when it doesn't detect motion.

21. POS terminal used only for entering orders

22. Projects furure hotel revenue by using projected occupancy rates and room rates

23. Indicates to managers how well individual products sell

24. simultaneous buying and selling of an asset in order to profit from a price difference

25. Prevents info from one guest check from overwriting info from another

26. A reservation network that handles reservations for airline flights - car rentals - and hotel rooms

27. Performs back and front office functions - supports housekeeping and catering. Keeps track of frequent guests and customers - internet reservation modules - tracks luggage as well.

28. The ability of travel agencies to book hotel reservations directly into a hotel's reservation system

29. Efficient transaction progress - streamlining record keeping - info used more productively - tracking offers - cost savings

30. Unlike electronic locking systems - these are cheaper but heavier to carry - not convenient and have a high replacement cost - and you can't trace them. They're also duplicatable.

31. Automated report showing amounts of individual products sold during a specified period of time

32. Keyboard overlay for each meal period

33. Exs such as mechanical keys - key cards - etc. They're inexpensive - convenient - traceable - secure - replaceable - low cost for new keys - recyclable - etc.

34. Uses an inprinted bar code rather than a manual server entry to access a guest check

35. Electronic networks used by travel agents and some IDS channels to make airline - car rental - and cruise line reservations

36. Used in evaluating pricing design and contents of a menu

37. POS printer that is expensive but good for slips and receipts. Quick and fast.

38. System that reduces guests wait times - improves service - lowers amnt of decisions employees need to make - processes reservations and wait lists - distributes workload evenly - captures customer info - appropriate for high volume restaurants.

39. Indicates the forms of payments used during a shift

40. Energy Management system

41. Market Code

42. Safes and keycards use this technology for fingerprints - and scanners.

43. POS terminal used to enter and settle checks and may support up to 4 cash drawers.

44. An e-commerce strategy in which a seller negotiates a discounted rate with a supplier hotel and then adds a standard markup factor and sells the room to consumers

45. Selling through internet to the extranet - like online shopping

46. Travel agents - airlines - consumers

47. Focused on ability for peopler o collaborate and share info online. It's more dynamic than the previous version and its more organized. Based on serving web applications.

48. Indicates expecte beverage income by category

49. Global Distribution System

50. POS printer that's good for printing orders