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Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. This system is a challenge because the server is located off site and the internet connection is sued to collect data from pos terminals to transfer to the remote server. it can be unavailable is the connection disconnects.






2. Used in evaluating pricing design and contents of a menu






3. Installed in guest room and takes control of the lights and AC when it doesn't detect motion.






4. Using sub recipes as part of a menu item recipe






5. Keys proframmable by management for specific menu items






6. Employee ordering needed supplies or information






7. provides a daily summary of reservation records that were created - modified - or canceled






8. Keyboard overlay for each meal period






9. Calculates actual costs to idea costs to indicate areas that need tighter control






10. Microprocessor based bar - capable of monitoring and posting sales transactions - determining refill and exp dates.






11. Prevents info from one guest check from overwriting info from another






12. Indicates the forms of payments used during a shift






13. Used in conjunction with preset and of PLU keys to provide additional detailed prep instructions






14. Computer network within an organization that uses internet tech for members of the organization only. Uses internet tech - usually used for employees to browse company based systems.






15. POS printer that's good for printing orders






16. Massive network of networks - networking infrastructure. Connects millions of computers globally - info travels through it through protocols.






17. Automatic form number reader






18. Similar to intranet but it enables the firms business partners (like suppliers and consumers) to access the firms intranet.






19. Automatic slip feed






20. Automated report showing amounts of individual products sold during a specified period of time






21. Form of selling with no major party needed






22. Travel agents - airlines - consumers






23. Uses intranet - like the dell computer example. Supply chain technology






24. Apollo - Amadeus - Galileo - SABRE - TIAS






25. A set of demand forecasting techniques used to develop pricing strategies that maximize rooms revenue






26. Price look up keys






27. POS terminal used only for taking orders (no cash drawer)






28. Energy Management system






29. Indicates to managers how well individual products sell






30. A reservation network that handles reservations for airline flights - car rentals - and hotel rooms






31. Produces a continuous detailed record of all POS transactions






32. Unlike electronic locking systems - these are cheaper but heavier to carry - not convenient and have a high replacement cost - and you can't trace them. They're also duplicatable.






33. Selling through internet to the extranet - like online shopping






34. An e-commerce strategy in which a seller negotiates to a discounted rate with a supplier hotel and then adds a standard mark up and sells to consumers






35. Micros - Aloha - Digital Dining - Positouch - Restaurant Mgr - Maitre D - Squirrel - Casio






36. Type of ELS that operates through a centralized master code consul interfaced to every key lock. Expensive - yet secure.






37. Market Code






38. simultaneous buying and selling of an asset in order to profit from a price difference






39. Compiles weekly totals summarizing revenue earned by food and beverage departments or categories






40. Indicates to managers how well categories of menu items sell and when






41. Ensures all payments and charges are captured and recorded correctly.






42. A hotel chain's reservation system in which all participating properties are contractually related






43. Safes and keycards use this technology for fingerprints - and scanners.






44. Performs back and front office functions - supports housekeeping and catering. Keeps track of frequent guests and customers - internet reservation modules - tracks luggage as well.






45. Delineates reservation transactions and commisions payable - by travel agent






46. Simultaneous processing






47. Recipes used to create a part of a menu item






48. Global Distribution System






49. Global distribution systems are owned by and used by...






50. Efficient transaction progress - streamlining record keeping - info used more productively - tracking offers - cost savings