Test your basic knowledge |

Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Safes and keycards use this technology for fingerprints - and scanners.






2. Automated report showing amounts of individual products sold during a specified period of time






3. Market Code






4. Delineates reservation transactions and commisions payable - by travel agent






5. Efficient transaction progress - streamlining record keeping - info used more productively - tracking offers - cost savings






6. Indicates to managers how well categories of menu items sell and when






7. POS terminal used only for entering orders






8. A reservation network that handles reservations for airline flights - car rentals - and hotel rooms






9. Automated report used in beverage alcohol sales to resolve discrepancies between sales by category and sales by beverage server






10. The ability of travel agencies to book hotel reservations directly into a hotel's reservation system






11. Indicated total sold by each individual server during a shift






12. Selling through internet to the extranet - like online shopping






13. Non automated bar based on manual checking or honor system






14. Automatic form number reader






15. simultaneous buying and selling of an asset in order to profit from a price difference






16. Form of selling with no major party needed






17. Massive network of networks - networking infrastructure. Connects millions of computers globally - info travels through it through protocols.






18. A set of demand forecasting techniques used to develop pricing strategies that maximize rooms revenue






19. Summary of all relevant sales reports produced during a business week






20. Recipes used to create a part of a menu item






21. Simultaneous processing






22. provides a daily summary of reservation records that were created - modified - or canceled






23. Key card - code based - smart card based - biometric






24. Used in conjunction with preset and of PLU keys to provide additional detailed prep instructions






25. Employees place finger on small sensor to authenticate and log them in. Replaces passwords and key cards making it easier and more secure.






26. POS printer that's good for printing orders






27. Used in evaluating pricing design and contents of a menu






28. Video display for kitchen orders






29. Keys proframmable by management for specific menu items






30. Micros - Aloha - Digital Dining - Positouch - Restaurant Mgr - Maitre D - Squirrel - Casio






31. Unlike electronic locking systems - these are cheaper but heavier to carry - not convenient and have a high replacement cost - and you can't trace them. They're also duplicatable.






32. Can be a one way ELS or two way. One way uses an electric key encoder while two way communicates to locks wirelessly. One key can be used in multiple locks for both.






33. Uses an inprinted bar code rather than a manual server entry to access a guest check






34. Type of ELS that operates through a centralized master code consul interfaced to every key lock. Expensive - yet secure.






35. Automatic slip feed






36. Governs the internet. ICANN - non profit private sector corporation formed by the internets business - technical - academic - and user sector corporation formed by the Internets business' - technical - academic - and user communities.






37. Using sub recipes as part of a menu item recipe






38. Indicates expecte beverage income by category






39. POS printer that is expensive but good for slips and receipts. Quick and fast.






40. Uses intranet - like the dell computer example. Supply chain technology






41. Global distribution systems are owned by and used by...






42. Employee ordering needed supplies or information






43. Lowest or highest selling price on a menu






44. An e-commerce strategy in which a seller negotiates a discounted rate with a supplier hotel and then adds a standard markup factor and sells the room to consumers






45. Calculates actual costs to idea costs to indicate areas that need tighter control






46. Energy Management system






47. Price look up keys






48. This system is a challenge because the server is located off site and the internet connection is sued to collect data from pos terminals to transfer to the remote server. it can be unavailable is the connection disconnects.






49. Microprocessor based bar - capable of monitoring and posting sales transactions - determining refill and exp dates.






50. Keyboard overlay for each meal period