SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Hospitality Information Technology
Start Test
Study First
Subject
:
hospitality
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Installed in guest room and takes control of the lights and AC when it doesn't detect motion.
Mechanical locking systems
Body motion sensor detector
Commission agent report
Revenue forecast report
2. Automated report used in beverage alcohol sales to resolve discrepancies between sales by category and sales by beverage server
Recipe chaining
Hardwired ELS
Sales category analysis report
Outstanding guest checks report
3. A hotel chain's reservation system in which all participating properties are contractually related
Menu board
Commission agent report
Distribution switch or bidirectional interface
Affiliate reservation system
4. POS printer that is expensive but good for slips and receipts. Quick and fast.
Revenue management
Price point
Thermal Printer
Real time capability
5. Lowest or highest selling price on a menu
GDS
Mechanical locking systems
Price point
Reservation transaction record
6. Can be a one way ELS or two way. One way uses an electric key encoder while two way communicates to locks wirelessly. One key can be used in multiple locks for both.
Distribution switch or bidirectional interface
Product usage report
Microprocessor ELS
Global distribution system
7. Price look up keys
PLU keys
Price point
Postcosting
Internet
8. Safes and keycards use this technology for fingerprints - and scanners.
ADNR
Biometrics in hotels
Benefits of using a POS system
Microprocessor ELS
9. Indicates to managers how well individual products sell
Sales mix report
Postcosting
PLU keys
Automated bar
10. Governs the internet. ICANN - non profit private sector corporation formed by the internets business - technical - academic - and user sector corporation formed by the Internets business' - technical - academic - and user communities.
Global distribution system
Menu engineering
Semi automated bar
Internet corporation for assigned names and numbers
11. Global Distribution System
Pre-set keys
GDS
Table Management Systems
IDS
12. Selling through internet to the extranet - like online shopping
B2B
ADNR
B2C
Wholesaler model and merchant model
13. Massive network of networks - networking infrastructure. Connects millions of computers globally - info travels through it through protocols.
Internet
Marketing category report
Body motion sensor detector
AFNR
14. Focused on ability for peopler o collaborate and share info online. It's more dynamic than the previous version and its more organized. Based on serving web applications.
Web 2.0
Intersell agency
Revenue management
DSP (disp. serv. provider)
15. Key card - code based - smart card based - biometric
Types of electronic in room safes
Price point
C2C
Big names of GDS programs
16. Prevents info from one guest check from overwriting info from another
C2C
B2C
ASF
AFNR
17. Type of ELS that operates through a centralized master code consul interfaced to every key lock. Expensive - yet secure.
Hardwired ELS
Revenue management
Modifier keys
Intersell agency
18. Keyboard overlay for each meal period
Biometrics in hotels
GDS
Menu board
Types of EMS
19. Produces a continuous detailed record of all POS transactions
B2B
Types of electronic in room safes
Journal printer
Arbitrage
20. Indicates expecte beverage income by category
Intersell agency
ADNR
Microprocessor ELS
Sales by major beverage category rport
21. An intermediary between a central reservation system and e-distribution channelse
Extranet
DSP (disp. serv. provider)
Types of electronic in room safes
GDS
22. Keys proframmable by management for specific menu items
Price point
Pre-set keys
Cashier POS terminal
Field in PMS to put guest type
23. Uses an inprinted bar code rather than a manual server entry to access a guest check
Revenue forecast report
Arbitrage
Revenue management
AFNR
24. An e-commerce strategy in which a seller negotiates a discounted rate with a supplier hotel and then adds a standard markup factor and sells the room to consumers
ADNR
Arbitrage
Web based POS
Wholesaler model and merchant model
25. Form of selling with no major party needed
Real time capability
Settlement methods report
C2C
Microprocessor ELS
26. Employee ordering needed supplies or information
B2E
Modifier keys
Extranet
Pre-set keys
27. Travel agents - airlines - consumers
Traditional mini bar
Product usage report
Real time capability
Main users of GDS
28. Market Code
Pre-set keys
Sales category analysis report
Field in PMS to put guest type
Outstanding guest checks report
29. POS terminal used to enter and settle checks and may support up to 4 cash drawers.
DSP (disp. serv. provider)
Cashier POS terminal
PLU keys
Marketing category report
30. Connects a CRS and GDS - providing consumers and agents access to the CRS. Helps incur switch feeds.
ASF
Global distribution system
Airlines; travel agents
Distribution switch or bidirectional interface
31. Micros - Aloha - Digital Dining - Positouch - Restaurant Mgr - Maitre D - Squirrel - Casio
Most POS systems are based on...
KDU
Sales by beverage server report
Real time capability
32. Indicates to managers how well categories of menu items sell and when
Sales by major beverage category rport
Sales category analysis report
Weekly sales spreadsheet
ASF
33. Video display for kitchen orders
KDU
Merchant model
Hardwired ELS
Revenue forecast report
34. An e-commerce strategy in which a seller negotiates to a discounted rate with a supplier hotel and then adds a standard mark up and sells to consumers
Merchant model
Modifier keys
Night Audit
Global distribution system
35. Computer network within an organization that uses internet tech for members of the organization only. Uses internet tech - usually used for employees to browse company based systems.
Sub recipe
Most POS systems are based on...
Intranet
EMS
36. Compiles weekly totals summarizing revenue earned by food and beverage departments or categories
Postcosting
Night Audit
Sales mix report
Marketing category report
37. Recipes used to create a part of a menu item
Night Audit
Journal printer
Most POS systems are based on...
Sub recipe
38. Energy Management system
Intersell agency
ASF
EMS
Sales by major beverage category rport
39. Used in evaluating pricing design and contents of a menu
EMS
Menu engineering
PLU keys
Big names of GDS programs
40. A set of demand forecasting techniques used to develop pricing strategies that maximize rooms revenue
Field in PMS to put guest type
Revenue management
Intersell agency
Pre-set keys
41. Automatic form number reader
Benefits of using a POS system
Fingerprint reader POS
Table Management Systems
ADNR
42. simultaneous buying and selling of an asset in order to profit from a price difference
Mechanical locking systems
Marketing category report
Arbitrage
Revenue forecast report
43. Electronic networks used by travel agents and some IDS channels to make airline - car rental - and cruise line reservations
C2C
Intranet
Mechanical locking systems
Global distribution system
44. Global distribution systems are owned by and used by...
Airlines; travel agents
Weekly sales spreadsheet
ADNR
Internet
45. Efficient transaction progress - streamlining record keeping - info used more productively - tracking offers - cost savings
Cashier POS terminal
Seamless integration
Benefits of using a POS system
Weekly sales spreadsheet
46. Used in conjunction with preset and of PLU keys to provide additional detailed prep instructions
GDS
Journal printer
Modifier keys
B2E
47. Apollo - Amadeus - Galileo - SABRE - TIAS
Pre check terminal
Sub recipe
Big names of GDS programs
Benefits of using a POS system
48. Bar equipped with a door alert system that reports to the minibar central computer via telephone line when the door is opened.
Sales category analysis report
Semi automated bar
Distribution switch or bidirectional interface
Electronic Locking System
49. Indicates the forms of payments used during a shift
Reservation transaction record
B2B
Settlement methods report
Marketing category report
50. Summary of all relevant sales reports produced during a business week
Weekly sales spreadsheet
Intranet
Journal printer
Wholesaler model and merchant model