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Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. simultaneous buying and selling of an asset in order to profit from a price difference






2. Indicates the forms of payments used during a shift






3. Automatic slip feed






4. Automated report showing amounts of individual products sold during a specified period of time






5. Safes and keycards use this technology for fingerprints - and scanners.






6. Focused on ability for peopler o collaborate and share info online. It's more dynamic than the previous version and its more organized. Based on serving web applications.






7. POS terminal used only for taking orders (no cash drawer)






8. Form of selling with no major party needed






9. A reservation network that handles reservations for airline flights - car rentals - and hotel rooms






10. Similar to intranet but it enables the firms business partners (like suppliers and consumers) to access the firms intranet.






11. Performs back and front office functions - supports housekeeping and catering. Keeps track of frequent guests and customers - internet reservation modules - tracks luggage as well.






12. Global Distribution System






13. Used in conjunction with preset and of PLU keys to provide additional detailed prep instructions






14. Using sub recipes as part of a menu item recipe






15. An e-commerce strategy in which a seller negotiates to a discounted rate with a supplier hotel and then adds a standard mark up and sells to consumers






16. The ability of travel agencies to book hotel reservations directly into a hotel's reservation system






17. Automated report used in beverage alcohol sales to resolve discrepancies between sales by category and sales by beverage server






18. Projects furure hotel revenue by using projected occupancy rates and room rates






19. Video display for kitchen orders






20. Key card - code based - smart card based - biometric






21. Employees place finger on small sensor to authenticate and log them in. Replaces passwords and key cards making it easier and more secure.






22. System that reduces guests wait times - improves service - lowers amnt of decisions employees need to make - processes reservations and wait lists - distributes workload evenly - captures customer info - appropriate for high volume restaurants.






23. Uses an inprinted bar code rather than a manual server entry to access a guest check






24. Produces a continuous detailed record of all POS transactions






25. Centrally controlled - individually controlled - and network controlled.






26. Travel agents - airlines - consumers






27. Ensures all payments and charges are captured and recorded correctly.






28. Market Code






29. Energy Management system






30. Employee ordering needed supplies or information






31. Type of ELS that operates through a centralized master code consul interfaced to every key lock. Expensive - yet secure.






32. Massive network of networks - networking infrastructure. Connects millions of computers globally - info travels through it through protocols.






33. Calculates actual costs to idea costs to indicate areas that need tighter control






34. Computer network within an organization that uses internet tech for members of the organization only. Uses internet tech - usually used for employees to browse company based systems.






35. Used in evaluating pricing design and contents of a menu






36. Indicates expecte beverage income by category






37. An intermediary between a central reservation system and e-distribution channelse






38. Automatic form number reader






39. Efficient transaction progress - streamlining record keeping - info used more productively - tracking offers - cost savings






40. Price look up keys






41. POS printer that's good for printing orders






42. Indicated total sold by each individual server during a shift






43. Uses intranet - like the dell computer example. Supply chain technology






44. This system is a challenge because the server is located off site and the internet connection is sued to collect data from pos terminals to transfer to the remote server. it can be unavailable is the connection disconnects.






45. provides a daily summary of reservation records that were created - modified - or canceled






46. Internet distribution systems






47. Lowest or highest selling price on a menu






48. Installed in guest room and takes control of the lights and AC when it doesn't detect motion.






49. Apollo - Amadeus - Galileo - SABRE - TIAS






50. POS printer that is expensive but good for slips and receipts. Quick and fast.