Test your basic knowledge |

Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Calculates actual costs to idea costs to indicate areas that need tighter control






2. Travel agents - airlines - consumers






3. POS printer that is expensive but good for slips and receipts. Quick and fast.






4. Internet distribution systems






5. An intermediary between a central reservation system and e-distribution channelse






6. Lowest or highest selling price on a menu






7. Performs back and front office functions - supports housekeeping and catering. Keeps track of frequent guests and customers - internet reservation modules - tracks luggage as well.






8. Employee ordering needed supplies or information






9. Keyboard overlay for each meal period






10. Installed in guest room and takes control of the lights and AC when it doesn't detect motion.






11. Global distribution systems are owned by and used by...






12. Global Distribution System






13. Price look up keys






14. Micros - Aloha - Digital Dining - Positouch - Restaurant Mgr - Maitre D - Squirrel - Casio






15. Automatic form number reader






16. Compiles weekly totals summarizing revenue earned by food and beverage departments or categories






17. POS terminal used only for entering orders






18. The ability of travel agencies to book hotel reservations directly into a hotel's reservation system






19. Summary of all relevant sales reports produced during a business week






20. Non automated bar based on manual checking or honor system






21. Using sub recipes as part of a menu item recipe






22. Similar to intranet but it enables the firms business partners (like suppliers and consumers) to access the firms intranet.






23. This system is a challenge because the server is located off site and the internet connection is sued to collect data from pos terminals to transfer to the remote server. it can be unavailable is the connection disconnects.






24. Delineates reservation transactions and commisions payable - by travel agent






25. Indicated total sold by each individual server during a shift






26. Automated report showing amounts of individual products sold during a specified period of time






27. Safes and keycards use this technology for fingerprints - and scanners.






28. Recipes used to create a part of a menu item






29. POS terminal used only for taking orders (no cash drawer)






30. Video display for kitchen orders






31. Massive network of networks - networking infrastructure. Connects millions of computers globally - info travels through it through protocols.






32. Produces a continuous detailed record of all POS transactions






33. Centrally controlled - individually controlled - and network controlled.






34. Form of selling with no major party needed






35. Used in evaluating pricing design and contents of a menu






36. Ensures all payments and charges are captured and recorded correctly.






37. Indicates the forms of payments used during a shift






38. Type of ELS that operates through a centralized master code consul interfaced to every key lock. Expensive - yet secure.






39. Exs such as mechanical keys - key cards - etc. They're inexpensive - convenient - traceable - secure - replaceable - low cost for new keys - recyclable - etc.






40. Microprocessor based bar - capable of monitoring and posting sales transactions - determining refill and exp dates.






41. Uses an inprinted bar code rather than a manual server entry to access a guest check






42. Unlike electronic locking systems - these are cheaper but heavier to carry - not convenient and have a high replacement cost - and you can't trace them. They're also duplicatable.






43. Prevents info from one guest check from overwriting info from another






44. Connects a CRS and GDS - providing consumers and agents access to the CRS. Helps incur switch feeds.






45. Simultaneous processing






46. provides a daily summary of reservation records that were created - modified - or canceled






47. simultaneous buying and selling of an asset in order to profit from a price difference






48. POS printer that's good for printing orders






49. An e-commerce strategy in which a seller negotiates a discounted rate with a supplier hotel and then adds a standard markup factor and sells the room to consumers






50. POS terminal used to enter and settle checks and may support up to 4 cash drawers.