Test your basic knowledge |

Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Massive network of networks - networking infrastructure. Connects millions of computers globally - info travels through it through protocols.






2. Electronic networks used by travel agents and some IDS channels to make airline - car rental - and cruise line reservations






3. Uses intranet - like the dell computer example. Supply chain technology






4. Focused on ability for peopler o collaborate and share info online. It's more dynamic than the previous version and its more organized. Based on serving web applications.






5. POS terminal used only for taking orders (no cash drawer)






6. Form of selling with no major party needed






7. simultaneous buying and selling of an asset in order to profit from a price difference






8. Micros - Aloha - Digital Dining - Positouch - Restaurant Mgr - Maitre D - Squirrel - Casio






9. A set of demand forecasting techniques used to develop pricing strategies that maximize rooms revenue






10. Safes and keycards use this technology for fingerprints - and scanners.






11. Global distribution systems are owned by and used by...






12. Automated report showing amounts of individual products sold during a specified period of time






13. Type of ELS that operates through a centralized master code consul interfaced to every key lock. Expensive - yet secure.






14. The ability of travel agencies to book hotel reservations directly into a hotel's reservation system






15. Prevents info from one guest check from overwriting info from another






16. Performs back and front office functions - supports housekeeping and catering. Keeps track of frequent guests and customers - internet reservation modules - tracks luggage as well.






17. Keyboard overlay for each meal period






18. POS terminal used only for entering orders






19. Internet distribution systems






20. Indicated total sold by each individual server during a shift






21. This system is a challenge because the server is located off site and the internet connection is sued to collect data from pos terminals to transfer to the remote server. it can be unavailable is the connection disconnects.






22. Employee ordering needed supplies or information






23. POS printer that is expensive but good for slips and receipts. Quick and fast.






24. POS printer that's good for printing orders






25. Produces a continuous detailed record of all POS transactions






26. Video display for kitchen orders






27. Used in evaluating pricing design and contents of a menu






28. Key card - code based - smart card based - biometric






29. Bar equipped with a door alert system that reports to the minibar central computer via telephone line when the door is opened.






30. Automatic form number reader






31. Microprocessor based bar - capable of monitoring and posting sales transactions - determining refill and exp dates.






32. Governs the internet. ICANN - non profit private sector corporation formed by the internets business - technical - academic - and user sector corporation formed by the Internets business' - technical - academic - and user communities.






33. POS terminal used to enter and settle checks and may support up to 4 cash drawers.






34. An e-commerce strategy in which a seller negotiates a discounted rate with a supplier hotel and then adds a standard markup factor and sells the room to consumers






35. Indicates expecte beverage income by category






36. Projects furure hotel revenue by using projected occupancy rates and room rates






37. Centrally controlled - individually controlled - and network controlled.






38. Simultaneous processing






39. Indicates to managers how well individual products sell






40. Keys proframmable by management for specific menu items






41. Used in conjunction with preset and of PLU keys to provide additional detailed prep instructions






42. Automatic slip feed






43. An e-commerce strategy in which a seller negotiates to a discounted rate with a supplier hotel and then adds a standard mark up and sells to consumers






44. Compiles weekly totals summarizing revenue earned by food and beverage departments or categories






45. Indicates to managers how well categories of menu items sell and when






46. A hotel chain's reservation system in which all participating properties are contractually related






47. Exs such as mechanical keys - key cards - etc. They're inexpensive - convenient - traceable - secure - replaceable - low cost for new keys - recyclable - etc.






48. Can be a one way ELS or two way. One way uses an electric key encoder while two way communicates to locks wirelessly. One key can be used in multiple locks for both.






49. Ensures all payments and charges are captured and recorded correctly.






50. Uses an inprinted bar code rather than a manual server entry to access a guest check