Test your basic knowledge |

Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Micros - Aloha - Digital Dining - Positouch - Restaurant Mgr - Maitre D - Squirrel - Casio






2. POS printer that is expensive but good for slips and receipts. Quick and fast.






3. Keys proframmable by management for specific menu items






4. POS terminal used only for entering orders






5. Focused on ability for peopler o collaborate and share info online. It's more dynamic than the previous version and its more organized. Based on serving web applications.






6. Non automated bar based on manual checking or honor system






7. This system is a challenge because the server is located off site and the internet connection is sued to collect data from pos terminals to transfer to the remote server. it can be unavailable is the connection disconnects.






8. Massive network of networks - networking infrastructure. Connects millions of computers globally - info travels through it through protocols.






9. Key card - code based - smart card based - biometric






10. Market Code






11. Bar equipped with a door alert system that reports to the minibar central computer via telephone line when the door is opened.






12. Used in evaluating pricing design and contents of a menu






13. Centrally controlled - individually controlled - and network controlled.






14. Indicates to managers how well individual products sell






15. A hotel chain's reservation system in which all participating properties are contractually related






16. POS terminal used to enter and settle checks and may support up to 4 cash drawers.






17. Can be a one way ELS or two way. One way uses an electric key encoder while two way communicates to locks wirelessly. One key can be used in multiple locks for both.






18. Form of selling with no major party needed






19. A reservation network that handles reservations for airline flights - car rentals - and hotel rooms






20. Energy Management system






21. Price look up keys






22. Exs such as mechanical keys - key cards - etc. They're inexpensive - convenient - traceable - secure - replaceable - low cost for new keys - recyclable - etc.






23. Recipes used to create a part of a menu item






24. provides a daily summary of reservation records that were created - modified - or canceled






25. Safes and keycards use this technology for fingerprints - and scanners.






26. Unlike electronic locking systems - these are cheaper but heavier to carry - not convenient and have a high replacement cost - and you can't trace them. They're also duplicatable.






27. Connects a CRS and GDS - providing consumers and agents access to the CRS. Helps incur switch feeds.






28. Employee ordering needed supplies or information






29. Efficient transaction progress - streamlining record keeping - info used more productively - tracking offers - cost savings






30. Indicates expecte beverage income by category






31. Automatic form number reader






32. Video display for kitchen orders






33. Indicated total sold by each individual server during a shift






34. Automated report showing amounts of individual products sold during a specified period of time






35. Microprocessor based bar - capable of monitoring and posting sales transactions - determining refill and exp dates.






36. Automated report used in beverage alcohol sales to resolve discrepancies between sales by category and sales by beverage server






37. Compiles weekly totals summarizing revenue earned by food and beverage departments or categories






38. Prevents info from one guest check from overwriting info from another






39. Automatic slip feed






40. Apollo - Amadeus - Galileo - SABRE - TIAS






41. Summary of all relevant sales reports produced during a business week






42. Used in conjunction with preset and of PLU keys to provide additional detailed prep instructions






43. Using sub recipes as part of a menu item recipe






44. An e-commerce strategy in which a seller negotiates to a discounted rate with a supplier hotel and then adds a standard mark up and sells to consumers






45. Lowest or highest selling price on a menu






46. Keyboard overlay for each meal period






47. Performs back and front office functions - supports housekeeping and catering. Keeps track of frequent guests and customers - internet reservation modules - tracks luggage as well.






48. Computer network within an organization that uses internet tech for members of the organization only. Uses internet tech - usually used for employees to browse company based systems.






49. Travel agents - airlines - consumers






50. An intermediary between a central reservation system and e-distribution channelse