Test your basic knowledge |

Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Microprocessor based bar - capable of monitoring and posting sales transactions - determining refill and exp dates.






2. Key card - code based - smart card based - biometric






3. provides a daily summary of reservation records that were created - modified - or canceled






4. Used in evaluating pricing design and contents of a menu






5. Indicates to managers how well categories of menu items sell and when






6. Price look up keys






7. Market Code






8. Ensures all payments and charges are captured and recorded correctly.






9. Form of selling with no major party needed






10. Recipes used to create a part of a menu item






11. Calculates actual costs to idea costs to indicate areas that need tighter control






12. Efficient transaction progress - streamlining record keeping - info used more productively - tracking offers - cost savings






13. Compiles weekly totals summarizing revenue earned by food and beverage departments or categories






14. Non automated bar based on manual checking or honor system






15. A set of demand forecasting techniques used to develop pricing strategies that maximize rooms revenue






16. Employee ordering needed supplies or information






17. Focused on ability for peopler o collaborate and share info online. It's more dynamic than the previous version and its more organized. Based on serving web applications.






18. Indicated total sold by each individual server during a shift






19. Keyboard overlay for each meal period






20. Prevents info from one guest check from overwriting info from another






21. Global distribution systems are owned by and used by...






22. The ability of travel agencies to book hotel reservations directly into a hotel's reservation system






23. Indicates the forms of payments used during a shift






24. Computer network within an organization that uses internet tech for members of the organization only. Uses internet tech - usually used for employees to browse company based systems.






25. Energy Management system






26. Exs such as mechanical keys - key cards - etc. They're inexpensive - convenient - traceable - secure - replaceable - low cost for new keys - recyclable - etc.






27. POS printer that's good for printing orders






28. Performs back and front office functions - supports housekeeping and catering. Keeps track of frequent guests and customers - internet reservation modules - tracks luggage as well.






29. Connects a CRS and GDS - providing consumers and agents access to the CRS. Helps incur switch feeds.






30. POS terminal used to enter and settle checks and may support up to 4 cash drawers.






31. Video display for kitchen orders






32. Micros - Aloha - Digital Dining - Positouch - Restaurant Mgr - Maitre D - Squirrel - Casio






33. Automated report showing amounts of individual products sold during a specified period of time






34. Internet distribution systems






35. Used in conjunction with preset and of PLU keys to provide additional detailed prep instructions






36. Indicates to managers how well individual products sell






37. Apollo - Amadeus - Galileo - SABRE - TIAS






38. Delineates reservation transactions and commisions payable - by travel agent






39. Simultaneous processing






40. Automatic form number reader






41. Indicates expecte beverage income by category






42. Massive network of networks - networking infrastructure. Connects millions of computers globally - info travels through it through protocols.






43. Type of ELS that operates through a centralized master code consul interfaced to every key lock. Expensive - yet secure.






44. Keys proframmable by management for specific menu items






45. POS terminal used only for entering orders






46. POS terminal used only for taking orders (no cash drawer)






47. Automated report used in beverage alcohol sales to resolve discrepancies between sales by category and sales by beverage server






48. Travel agents - airlines - consumers






49. simultaneous buying and selling of an asset in order to profit from a price difference






50. An intermediary between a central reservation system and e-distribution channelse