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Test your basic knowledge |
Hospitality Information Technology
Start Test
Study First
Subject
:
hospitality
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Calculates actual costs to idea costs to indicate areas that need tighter control
Weekly sales spreadsheet
Postcosting
Hardwired ELS
Types of EMS
2. Travel agents - airlines - consumers
GDS
Field in PMS to put guest type
Pre-set keys
Main users of GDS
3. POS printer that is expensive but good for slips and receipts. Quick and fast.
Thermal Printer
IDS
Fingerprint reader POS
Extranet
4. Internet distribution systems
Server/Pre Check POS terminal
IDS
Commission agent report
Electronic Locking System
5. An intermediary between a central reservation system and e-distribution channelse
DSP (disp. serv. provider)
Distribution switch or bidirectional interface
Automated bar
Real time capability
6. Lowest or highest selling price on a menu
Price point
Hardwired ELS
Merchant model
Reservation transaction record
7. Performs back and front office functions - supports housekeeping and catering. Keeps track of frequent guests and customers - internet reservation modules - tracks luggage as well.
C2C
PMS
Weekly sales spreadsheet
Settlement methods report
8. Employee ordering needed supplies or information
B2E
Server/Pre Check POS terminal
EMS
Sales mix report
9. Keyboard overlay for each meal period
C2C
Menu board
Pre-set keys
Internet corporation for assigned names and numbers
10. Installed in guest room and takes control of the lights and AC when it doesn't detect motion.
Electronic Locking System
B2B
Body motion sensor detector
Semi automated bar
11. Global distribution systems are owned by and used by...
PMS
Airlines; travel agents
B2C
ASF
12. Global Distribution System
Thermal Printer
Biometrics in hotels
Intersell agency
GDS
13. Price look up keys
PLU keys
Merchant model
Affiliate reservation system
Big names of GDS programs
14. Micros - Aloha - Digital Dining - Positouch - Restaurant Mgr - Maitre D - Squirrel - Casio
Main users of GDS
Most POS systems are based on...
Modifier keys
Benefits of using a POS system
15. Automatic form number reader
ADNR
PLU keys
B2B
Internet corporation for assigned names and numbers
16. Compiles weekly totals summarizing revenue earned by food and beverage departments or categories
Dot Matrix Print
Recipe chaining
Global distribution system
Marketing category report
17. POS terminal used only for entering orders
Traditional mini bar
Sub recipe
Server/Pre Check POS terminal
Main users of GDS
18. The ability of travel agencies to book hotel reservations directly into a hotel's reservation system
GDS
Revenue forecast report
Seamless integration
Revenue management
19. Summary of all relevant sales reports produced during a business week
Weekly sales spreadsheet
Table Management Systems
Traditional mini bar
Biometrics in hotels
20. Non automated bar based on manual checking or honor system
Traditional mini bar
Body motion sensor detector
Most POS systems are based on...
ASF
21. Using sub recipes as part of a menu item recipe
B2E
Recipe chaining
Global distribution system
Night Audit
22. Similar to intranet but it enables the firms business partners (like suppliers and consumers) to access the firms intranet.
Pre-set keys
Revenue forecast report
Extranet
Thermal Printer
23. This system is a challenge because the server is located off site and the internet connection is sued to collect data from pos terminals to transfer to the remote server. it can be unavailable is the connection disconnects.
AFNR
Real time capability
Web based POS
Airlines; travel agents
24. Delineates reservation transactions and commisions payable - by travel agent
Internet
EMS
Commission agent report
DSP (disp. serv. provider)
25. Indicated total sold by each individual server during a shift
Body motion sensor detector
Sales by beverage server report
Pre check terminal
Pre-set keys
26. Automated report showing amounts of individual products sold during a specified period of time
Global distribution system
Electronic Locking System
Product usage report
Modifier keys
27. Safes and keycards use this technology for fingerprints - and scanners.
Product usage report
Main users of GDS
B2C
Biometrics in hotels
28. Recipes used to create a part of a menu item
Global distribution system
Postcosting
Sub recipe
Most POS systems are based on...
29. POS terminal used only for taking orders (no cash drawer)
Internet corporation for assigned names and numbers
EMS
Pre check terminal
Web based POS
30. Video display for kitchen orders
Mechanical locking systems
Types of electronic in room safes
KDU
Price point
31. Massive network of networks - networking infrastructure. Connects millions of computers globally - info travels through it through protocols.
Hardwired ELS
Merchant model
Internet
PLU keys
32. Produces a continuous detailed record of all POS transactions
Biometrics in hotels
Journal printer
PLU keys
Distribution switch or bidirectional interface
33. Centrally controlled - individually controlled - and network controlled.
Seamless integration
Types of EMS
Price point
Product usage report
34. Form of selling with no major party needed
Sales category analysis report
C2C
Most POS systems are based on...
IDS
35. Used in evaluating pricing design and contents of a menu
Marketing category report
Fingerprint reader POS
Sales by beverage server report
Menu engineering
36. Ensures all payments and charges are captured and recorded correctly.
Types of electronic in room safes
Types of EMS
Night Audit
Server/Pre Check POS terminal
37. Indicates the forms of payments used during a shift
PLU keys
Biometrics in hotels
Internet corporation for assigned names and numbers
Settlement methods report
38. Type of ELS that operates through a centralized master code consul interfaced to every key lock. Expensive - yet secure.
Merchant model
Commission agent report
Recipe chaining
Hardwired ELS
39. Exs such as mechanical keys - key cards - etc. They're inexpensive - convenient - traceable - secure - replaceable - low cost for new keys - recyclable - etc.
Microprocessor ELS
ASF
Electronic Locking System
Internet corporation for assigned names and numbers
40. Microprocessor based bar - capable of monitoring and posting sales transactions - determining refill and exp dates.
Automated bar
Postcosting
Settlement methods report
Sales by major beverage category rport
41. Uses an inprinted bar code rather than a manual server entry to access a guest check
Marketing category report
B2C
Body motion sensor detector
AFNR
42. Unlike electronic locking systems - these are cheaper but heavier to carry - not convenient and have a high replacement cost - and you can't trace them. They're also duplicatable.
Mechanical locking systems
Sub recipe
Night Audit
Product usage report
43. Prevents info from one guest check from overwriting info from another
Main users of GDS
Reservation transaction record
Dot Matrix Print
ASF
44. Connects a CRS and GDS - providing consumers and agents access to the CRS. Helps incur switch feeds.
Sub recipe
Types of electronic in room safes
Distribution switch or bidirectional interface
KDU
45. Simultaneous processing
Hardwired ELS
Sales by beverage server report
Real time capability
Postcosting
46. provides a daily summary of reservation records that were created - modified - or canceled
Intranet
Reservation transaction record
Marketing category report
DSP (disp. serv. provider)
47. simultaneous buying and selling of an asset in order to profit from a price difference
Pre-set keys
Arbitrage
KDU
B2B
48. POS printer that's good for printing orders
Recipe chaining
Microprocessor ELS
Global distribution system
Dot Matrix Print
49. An e-commerce strategy in which a seller negotiates a discounted rate with a supplier hotel and then adds a standard markup factor and sells the room to consumers
B2E
Field in PMS to put guest type
Distribution switch or bidirectional interface
Wholesaler model and merchant model
50. POS terminal used to enter and settle checks and may support up to 4 cash drawers.
Big names of GDS programs
Cashier POS terminal
Price point
Biometrics in hotels