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Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The ability of travel agencies to book hotel reservations directly into a hotel's reservation system






2. Performs back and front office functions - supports housekeeping and catering. Keeps track of frequent guests and customers - internet reservation modules - tracks luggage as well.






3. An e-commerce strategy in which a seller negotiates to a discounted rate with a supplier hotel and then adds a standard mark up and sells to consumers






4. Indicates to managers how well categories of menu items sell and when






5. An intermediary between a central reservation system and e-distribution channelse






6. Delineates reservation transactions and commisions payable - by travel agent






7. Non automated bar based on manual checking or honor system






8. Market Code






9. A reservation network that handles reservations for airline flights - car rentals - and hotel rooms






10. Efficient transaction progress - streamlining record keeping - info used more productively - tracking offers - cost savings






11. POS terminal used only for taking orders (no cash drawer)






12. Selling through internet to the extranet - like online shopping






13. Safes and keycards use this technology for fingerprints - and scanners.






14. This system is a challenge because the server is located off site and the internet connection is sued to collect data from pos terminals to transfer to the remote server. it can be unavailable is the connection disconnects.






15. Bar equipped with a door alert system that reports to the minibar central computer via telephone line when the door is opened.






16. POS printer that's good for printing orders






17. Calculates actual costs to idea costs to indicate areas that need tighter control






18. Employees place finger on small sensor to authenticate and log them in. Replaces passwords and key cards making it easier and more secure.






19. Compiles weekly totals summarizing revenue earned by food and beverage departments or categories






20. Automatic form number reader






21. Indicates the forms of payments used during a shift






22. Travel agents - airlines - consumers






23. A hotel chain's reservation system in which all participating properties are contractually related






24. POS terminal used only for entering orders






25. Centrally controlled - individually controlled - and network controlled.






26. Lowest or highest selling price on a menu






27. Automatic slip feed






28. An e-commerce strategy in which a seller negotiates a discounted rate with a supplier hotel and then adds a standard markup factor and sells the room to consumers






29. Type of ELS that operates through a centralized master code consul interfaced to every key lock. Expensive - yet secure.






30. provides a daily summary of reservation records that were created - modified - or canceled






31. Governs the internet. ICANN - non profit private sector corporation formed by the internets business - technical - academic - and user sector corporation formed by the Internets business' - technical - academic - and user communities.






32. Microprocessor based bar - capable of monitoring and posting sales transactions - determining refill and exp dates.






33. Projects furure hotel revenue by using projected occupancy rates and room rates






34. Indicates to managers how well individual products sell






35. Apollo - Amadeus - Galileo - SABRE - TIAS






36. POS printer that is expensive but good for slips and receipts. Quick and fast.






37. Using sub recipes as part of a menu item recipe






38. Key card - code based - smart card based - biometric






39. Global distribution systems are owned by and used by...






40. Automated report used in beverage alcohol sales to resolve discrepancies between sales by category and sales by beverage server






41. Produces a continuous detailed record of all POS transactions






42. Prevents info from one guest check from overwriting info from another






43. Internet distribution systems






44. Simultaneous processing






45. simultaneous buying and selling of an asset in order to profit from a price difference






46. Micros - Aloha - Digital Dining - Positouch - Restaurant Mgr - Maitre D - Squirrel - Casio






47. Similar to intranet but it enables the firms business partners (like suppliers and consumers) to access the firms intranet.






48. Uses intranet - like the dell computer example. Supply chain technology






49. Recipes used to create a part of a menu item






50. Focused on ability for peopler o collaborate and share info online. It's more dynamic than the previous version and its more organized. Based on serving web applications.