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Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Automated report showing amounts of individual products sold during a specified period of time






2. Indicates to managers how well individual products sell






3. Focused on ability for peopler o collaborate and share info online. It's more dynamic than the previous version and its more organized. Based on serving web applications.






4. Global distribution systems are owned by and used by...






5. Automatic form number reader






6. Electronic networks used by travel agents and some IDS channels to make airline - car rental - and cruise line reservations






7. Apollo - Amadeus - Galileo - SABRE - TIAS






8. Travel agents - airlines - consumers






9. Recipes used to create a part of a menu item






10. Used in evaluating pricing design and contents of a menu






11. Price look up keys






12. This system is a challenge because the server is located off site and the internet connection is sued to collect data from pos terminals to transfer to the remote server. it can be unavailable is the connection disconnects.






13. POS printer that is expensive but good for slips and receipts. Quick and fast.






14. Video display for kitchen orders






15. Global Distribution System






16. Bar equipped with a door alert system that reports to the minibar central computer via telephone line when the door is opened.






17. Using sub recipes as part of a menu item recipe






18. Selling through internet to the extranet - like online shopping






19. Automated report used in beverage alcohol sales to resolve discrepancies between sales by category and sales by beverage server






20. Non automated bar based on manual checking or honor system






21. POS terminal used to enter and settle checks and may support up to 4 cash drawers.






22. Microprocessor based bar - capable of monitoring and posting sales transactions - determining refill and exp dates.






23. Lowest or highest selling price on a menu






24. Uses an inprinted bar code rather than a manual server entry to access a guest check






25. Type of ELS that operates through a centralized master code consul interfaced to every key lock. Expensive - yet secure.






26. Computer network within an organization that uses internet tech for members of the organization only. Uses internet tech - usually used for employees to browse company based systems.






27. Used in conjunction with preset and of PLU keys to provide additional detailed prep instructions






28. Market Code






29. Employee ordering needed supplies or information






30. Installed in guest room and takes control of the lights and AC when it doesn't detect motion.






31. Form of selling with no major party needed






32. Massive network of networks - networking infrastructure. Connects millions of computers globally - info travels through it through protocols.






33. Indicates expecte beverage income by category






34. Internet distribution systems






35. POS printer that's good for printing orders






36. Efficient transaction progress - streamlining record keeping - info used more productively - tracking offers - cost savings






37. An intermediary between a central reservation system and e-distribution channelse






38. Safes and keycards use this technology for fingerprints - and scanners.






39. Similar to intranet but it enables the firms business partners (like suppliers and consumers) to access the firms intranet.






40. A hotel chain's reservation system in which all participating properties are contractually related






41. Automatic slip feed






42. Compiles weekly totals summarizing revenue earned by food and beverage departments or categories






43. Employees place finger on small sensor to authenticate and log them in. Replaces passwords and key cards making it easier and more secure.






44. Unlike electronic locking systems - these are cheaper but heavier to carry - not convenient and have a high replacement cost - and you can't trace them. They're also duplicatable.






45. Governs the internet. ICANN - non profit private sector corporation formed by the internets business - technical - academic - and user sector corporation formed by the Internets business' - technical - academic - and user communities.






46. An e-commerce strategy in which a seller negotiates a discounted rate with a supplier hotel and then adds a standard markup factor and sells the room to consumers






47. The ability of travel agencies to book hotel reservations directly into a hotel's reservation system






48. Produces a continuous detailed record of all POS transactions






49. Ensures all payments and charges are captured and recorded correctly.






50. Exs such as mechanical keys - key cards - etc. They're inexpensive - convenient - traceable - secure - replaceable - low cost for new keys - recyclable - etc.






Can you answer 50 questions in 15 minutes?



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