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Test your basic knowledge |
Hospitality Information Technology
Start Test
Study First
Subject
:
hospitality
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Summary of all relevant sales reports produced during a business week
Product usage report
AFNR
Weekly sales spreadsheet
Price point
2. Delineates reservation transactions and commisions payable - by travel agent
Modifier keys
Commission agent report
Cashier POS terminal
Intersell agency
3. Automatic slip feed
ASF
AFNR
Sales mix report
Pre-set keys
4. A reservation network that handles reservations for airline flights - car rentals - and hotel rooms
Airlines; travel agents
Intersell agency
Journal printer
B2E
5. Key card - code based - smart card based - biometric
Types of electronic in room safes
Intersell agency
Recipe chaining
GDS
6. Non automated bar based on manual checking or honor system
Revenue forecast report
Traditional mini bar
DSP (disp. serv. provider)
Distribution switch or bidirectional interface
7. Automated report used in beverage alcohol sales to resolve discrepancies between sales by category and sales by beverage server
Sales mix report
Outstanding guest checks report
Night Audit
Seamless integration
8. A hotel chain's reservation system in which all participating properties are contractually related
Affiliate reservation system
Real time capability
GDS
Product usage report
9. Installed in guest room and takes control of the lights and AC when it doesn't detect motion.
Revenue forecast report
Body motion sensor detector
Main users of GDS
Web 2.0
10. provides a daily summary of reservation records that were created - modified - or canceled
Thermal Printer
IDS
Reservation transaction record
AFNR
11. Recipes used to create a part of a menu item
Pre-set keys
Sub recipe
Big names of GDS programs
GDS
12. Connects a CRS and GDS - providing consumers and agents access to the CRS. Helps incur switch feeds.
Dot Matrix Print
Distribution switch or bidirectional interface
Modifier keys
Table Management Systems
13. Employees place finger on small sensor to authenticate and log them in. Replaces passwords and key cards making it easier and more secure.
Fingerprint reader POS
Postcosting
Airlines; travel agents
Wholesaler model and merchant model
14. This system is a challenge because the server is located off site and the internet connection is sued to collect data from pos terminals to transfer to the remote server. it can be unavailable is the connection disconnects.
Web based POS
Menu board
Automated bar
Modifier keys
15. Automatic form number reader
Affiliate reservation system
ADNR
B2E
Journal printer
16. Lowest or highest selling price on a menu
Most POS systems are based on...
Web 2.0
Weekly sales spreadsheet
Price point
17. Can be a one way ELS or two way. One way uses an electric key encoder while two way communicates to locks wirelessly. One key can be used in multiple locks for both.
Web based POS
C2C
Sales category analysis report
Microprocessor ELS
18. Indicates to managers how well categories of menu items sell and when
Seamless integration
Sales category analysis report
Real time capability
ADNR
19. Ensures all payments and charges are captured and recorded correctly.
Night Audit
Commission agent report
Benefits of using a POS system
Automated bar
20. Indicates to managers how well individual products sell
Menu engineering
Sales mix report
Modifier keys
Body motion sensor detector
21. Global Distribution System
Most POS systems are based on...
Semi automated bar
GDS
Pre check terminal
22. Compiles weekly totals summarizing revenue earned by food and beverage departments or categories
Revenue management
Types of electronic in room safes
IDS
Marketing category report
23. Energy Management system
EMS
Wholesaler model and merchant model
Outstanding guest checks report
Body motion sensor detector
24. Internet distribution systems
IDS
Internet corporation for assigned names and numbers
B2E
EMS
25. Produces a continuous detailed record of all POS transactions
C2C
EMS
Weekly sales spreadsheet
Journal printer
26. simultaneous buying and selling of an asset in order to profit from a price difference
Commission agent report
Web based POS
Electronic Locking System
Arbitrage
27. Employee ordering needed supplies or information
Product usage report
Distribution switch or bidirectional interface
ADNR
B2E
28. Travel agents - airlines - consumers
Main users of GDS
PLU keys
Product usage report
Electronic Locking System
29. An intermediary between a central reservation system and e-distribution channelse
AFNR
Sub recipe
B2E
DSP (disp. serv. provider)
30. Centrally controlled - individually controlled - and network controlled.
Types of EMS
Sales by major beverage category rport
Most POS systems are based on...
Intranet
31. Efficient transaction progress - streamlining record keeping - info used more productively - tracking offers - cost savings
Benefits of using a POS system
Merchant model
Sales by beverage server report
Extranet
32. The ability of travel agencies to book hotel reservations directly into a hotel's reservation system
Recipe chaining
Internet corporation for assigned names and numbers
Seamless integration
Distribution switch or bidirectional interface
33. Keys proframmable by management for specific menu items
Outstanding guest checks report
Weekly sales spreadsheet
Pre-set keys
Thermal Printer
34. Automated report showing amounts of individual products sold during a specified period of time
AFNR
Pre-set keys
Server/Pre Check POS terminal
Product usage report
35. An e-commerce strategy in which a seller negotiates to a discounted rate with a supplier hotel and then adds a standard mark up and sells to consumers
Types of EMS
Benefits of using a POS system
Revenue management
Merchant model
36. Calculates actual costs to idea costs to indicate areas that need tighter control
Postcosting
Body motion sensor detector
PLU keys
Merchant model
37. Governs the internet. ICANN - non profit private sector corporation formed by the internets business - technical - academic - and user sector corporation formed by the Internets business' - technical - academic - and user communities.
Microprocessor ELS
Intersell agency
Internet corporation for assigned names and numbers
Table Management Systems
38. Market Code
Field in PMS to put guest type
Outstanding guest checks report
Revenue forecast report
Journal printer
39. Electronic networks used by travel agents and some IDS channels to make airline - car rental - and cruise line reservations
Main users of GDS
Global distribution system
Types of EMS
Pre-set keys
40. Type of ELS that operates through a centralized master code consul interfaced to every key lock. Expensive - yet secure.
Real time capability
AFNR
Automated bar
Hardwired ELS
41. Uses an inprinted bar code rather than a manual server entry to access a guest check
AFNR
Thermal Printer
Types of electronic in room safes
Merchant model
42. Used in conjunction with preset and of PLU keys to provide additional detailed prep instructions
Modifier keys
Commission agent report
Product usage report
Most POS systems are based on...
43. Indicates the forms of payments used during a shift
Settlement methods report
Biometrics in hotels
Sub recipe
Revenue management
44. Apollo - Amadeus - Galileo - SABRE - TIAS
C2C
Big names of GDS programs
ASF
Pre check terminal
45. Indicates expecte beverage income by category
Sales by major beverage category rport
Pre check terminal
Arbitrage
Field in PMS to put guest type
46. Global distribution systems are owned by and used by...
Airlines; travel agents
Marketing category report
ADNR
Sales category analysis report
47. POS terminal used only for taking orders (no cash drawer)
Sales by beverage server report
Airlines; travel agents
C2C
Pre check terminal
48. Microprocessor based bar - capable of monitoring and posting sales transactions - determining refill and exp dates.
Price point
Automated bar
Body motion sensor detector
Types of electronic in room safes
49. Using sub recipes as part of a menu item recipe
Modifier keys
Weekly sales spreadsheet
Recipe chaining
Internet corporation for assigned names and numbers
50. Form of selling with no major party needed
Arbitrage
C2C
Revenue forecast report
Server/Pre Check POS terminal