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Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Installed in guest room and takes control of the lights and AC when it doesn't detect motion.






2. Automated report used in beverage alcohol sales to resolve discrepancies between sales by category and sales by beverage server






3. A hotel chain's reservation system in which all participating properties are contractually related






4. POS printer that is expensive but good for slips and receipts. Quick and fast.






5. Lowest or highest selling price on a menu






6. Can be a one way ELS or two way. One way uses an electric key encoder while two way communicates to locks wirelessly. One key can be used in multiple locks for both.






7. Price look up keys






8. Safes and keycards use this technology for fingerprints - and scanners.






9. Indicates to managers how well individual products sell






10. Governs the internet. ICANN - non profit private sector corporation formed by the internets business - technical - academic - and user sector corporation formed by the Internets business' - technical - academic - and user communities.






11. Global Distribution System






12. Selling through internet to the extranet - like online shopping






13. Massive network of networks - networking infrastructure. Connects millions of computers globally - info travels through it through protocols.






14. Focused on ability for peopler o collaborate and share info online. It's more dynamic than the previous version and its more organized. Based on serving web applications.






15. Key card - code based - smart card based - biometric






16. Prevents info from one guest check from overwriting info from another






17. Type of ELS that operates through a centralized master code consul interfaced to every key lock. Expensive - yet secure.






18. Keyboard overlay for each meal period






19. Produces a continuous detailed record of all POS transactions






20. Indicates expecte beverage income by category






21. An intermediary between a central reservation system and e-distribution channelse






22. Keys proframmable by management for specific menu items






23. Uses an inprinted bar code rather than a manual server entry to access a guest check






24. An e-commerce strategy in which a seller negotiates a discounted rate with a supplier hotel and then adds a standard markup factor and sells the room to consumers






25. Form of selling with no major party needed






26. Employee ordering needed supplies or information






27. Travel agents - airlines - consumers






28. Market Code






29. POS terminal used to enter and settle checks and may support up to 4 cash drawers.






30. Connects a CRS and GDS - providing consumers and agents access to the CRS. Helps incur switch feeds.






31. Micros - Aloha - Digital Dining - Positouch - Restaurant Mgr - Maitre D - Squirrel - Casio






32. Indicates to managers how well categories of menu items sell and when






33. Video display for kitchen orders






34. An e-commerce strategy in which a seller negotiates to a discounted rate with a supplier hotel and then adds a standard mark up and sells to consumers






35. Computer network within an organization that uses internet tech for members of the organization only. Uses internet tech - usually used for employees to browse company based systems.






36. Compiles weekly totals summarizing revenue earned by food and beverage departments or categories






37. Recipes used to create a part of a menu item






38. Energy Management system






39. Used in evaluating pricing design and contents of a menu






40. A set of demand forecasting techniques used to develop pricing strategies that maximize rooms revenue






41. Automatic form number reader






42. simultaneous buying and selling of an asset in order to profit from a price difference






43. Electronic networks used by travel agents and some IDS channels to make airline - car rental - and cruise line reservations






44. Global distribution systems are owned by and used by...






45. Efficient transaction progress - streamlining record keeping - info used more productively - tracking offers - cost savings






46. Used in conjunction with preset and of PLU keys to provide additional detailed prep instructions






47. Apollo - Amadeus - Galileo - SABRE - TIAS






48. Bar equipped with a door alert system that reports to the minibar central computer via telephone line when the door is opened.






49. Indicates the forms of payments used during a shift






50. Summary of all relevant sales reports produced during a business week