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Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Price look up keys






2. Market Code






3. Selling through internet to the extranet - like online shopping






4. POS printer that's good for printing orders






5. Bar equipped with a door alert system that reports to the minibar central computer via telephone line when the door is opened.






6. Installed in guest room and takes control of the lights and AC when it doesn't detect motion.






7. Indicates the forms of payments used during a shift






8. Simultaneous processing






9. Can be a one way ELS or two way. One way uses an electric key encoder while two way communicates to locks wirelessly. One key can be used in multiple locks for both.






10. Summary of all relevant sales reports produced during a business week






11. Global distribution systems are owned by and used by...






12. Keys proframmable by management for specific menu items






13. Produces a continuous detailed record of all POS transactions






14. Safes and keycards use this technology for fingerprints - and scanners.






15. Uses an inprinted bar code rather than a manual server entry to access a guest check






16. Ensures all payments and charges are captured and recorded correctly.






17. POS terminal used only for taking orders (no cash drawer)






18. A set of demand forecasting techniques used to develop pricing strategies that maximize rooms revenue






19. A reservation network that handles reservations for airline flights - car rentals - and hotel rooms






20. Non automated bar based on manual checking or honor system






21. simultaneous buying and selling of an asset in order to profit from a price difference






22. Calculates actual costs to idea costs to indicate areas that need tighter control






23. Apollo - Amadeus - Galileo - SABRE - TIAS






24. Type of ELS that operates through a centralized master code consul interfaced to every key lock. Expensive - yet secure.






25. Global Distribution System






26. Internet distribution systems






27. Used in evaluating pricing design and contents of a menu






28. POS terminal used only for entering orders






29. POS printer that is expensive but good for slips and receipts. Quick and fast.






30. Employee ordering needed supplies or information






31. Delineates reservation transactions and commisions payable - by travel agent






32. Using sub recipes as part of a menu item recipe






33. Projects furure hotel revenue by using projected occupancy rates and room rates






34. A hotel chain's reservation system in which all participating properties are contractually related






35. Key card - code based - smart card based - biometric






36. Recipes used to create a part of a menu item






37. Automated report showing amounts of individual products sold during a specified period of time






38. Indicates expecte beverage income by category






39. Prevents info from one guest check from overwriting info from another






40. Video display for kitchen orders






41. Indicated total sold by each individual server during a shift






42. Microprocessor based bar - capable of monitoring and posting sales transactions - determining refill and exp dates.






43. Efficient transaction progress - streamlining record keeping - info used more productively - tracking offers - cost savings






44. Centrally controlled - individually controlled - and network controlled.






45. System that reduces guests wait times - improves service - lowers amnt of decisions employees need to make - processes reservations and wait lists - distributes workload evenly - captures customer info - appropriate for high volume restaurants.






46. Uses intranet - like the dell computer example. Supply chain technology






47. Automatic slip feed






48. Energy Management system






49. POS terminal used to enter and settle checks and may support up to 4 cash drawers.






50. Lowest or highest selling price on a menu







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