Test your basic knowledge |

Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Using sub recipes as part of a menu item recipe






2. An e-commerce strategy in which a seller negotiates a discounted rate with a supplier hotel and then adds a standard markup factor and sells the room to consumers






3. Form of selling with no major party needed






4. System that reduces guests wait times - improves service - lowers amnt of decisions employees need to make - processes reservations and wait lists - distributes workload evenly - captures customer info - appropriate for high volume restaurants.






5. Automatic form number reader






6. simultaneous buying and selling of an asset in order to profit from a price difference






7. provides a daily summary of reservation records that were created - modified - or canceled






8. Travel agents - airlines - consumers






9. Uses an inprinted bar code rather than a manual server entry to access a guest check






10. Internet distribution systems






11. Indicates to managers how well individual products sell






12. Video display for kitchen orders






13. Key card - code based - smart card based - biometric






14. Recipes used to create a part of a menu item






15. POS printer that is expensive but good for slips and receipts. Quick and fast.






16. A reservation network that handles reservations for airline flights - car rentals - and hotel rooms






17. Focused on ability for peopler o collaborate and share info online. It's more dynamic than the previous version and its more organized. Based on serving web applications.






18. The ability of travel agencies to book hotel reservations directly into a hotel's reservation system






19. Type of ELS that operates through a centralized master code consul interfaced to every key lock. Expensive - yet secure.






20. Produces a continuous detailed record of all POS transactions






21. Prevents info from one guest check from overwriting info from another






22. Automatic slip feed






23. Used in conjunction with preset and of PLU keys to provide additional detailed prep instructions






24. Can be a one way ELS or two way. One way uses an electric key encoder while two way communicates to locks wirelessly. One key can be used in multiple locks for both.






25. Summary of all relevant sales reports produced during a business week






26. POS terminal used to enter and settle checks and may support up to 4 cash drawers.






27. Electronic networks used by travel agents and some IDS channels to make airline - car rental - and cruise line reservations






28. Selling through internet to the extranet - like online shopping






29. Projects furure hotel revenue by using projected occupancy rates and room rates






30. Automated report used in beverage alcohol sales to resolve discrepancies between sales by category and sales by beverage server






31. POS printer that's good for printing orders






32. Ensures all payments and charges are captured and recorded correctly.






33. Microprocessor based bar - capable of monitoring and posting sales transactions - determining refill and exp dates.






34. Non automated bar based on manual checking or honor system






35. Massive network of networks - networking infrastructure. Connects millions of computers globally - info travels through it through protocols.






36. Energy Management system






37. Global Distribution System






38. Indicates the forms of payments used during a shift






39. Indicates expecte beverage income by category






40. Simultaneous processing






41. Lowest or highest selling price on a menu






42. An intermediary between a central reservation system and e-distribution channelse






43. A set of demand forecasting techniques used to develop pricing strategies that maximize rooms revenue






44. Governs the internet. ICANN - non profit private sector corporation formed by the internets business - technical - academic - and user sector corporation formed by the Internets business' - technical - academic - and user communities.






45. Computer network within an organization that uses internet tech for members of the organization only. Uses internet tech - usually used for employees to browse company based systems.






46. Employees place finger on small sensor to authenticate and log them in. Replaces passwords and key cards making it easier and more secure.






47. Similar to intranet but it enables the firms business partners (like suppliers and consumers) to access the firms intranet.






48. Micros - Aloha - Digital Dining - Positouch - Restaurant Mgr - Maitre D - Squirrel - Casio






49. Exs such as mechanical keys - key cards - etc. They're inexpensive - convenient - traceable - secure - replaceable - low cost for new keys - recyclable - etc.






50. Centrally controlled - individually controlled - and network controlled.