Test your basic knowledge |

Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Safes and keycards use this technology for fingerprints - and scanners.






2. Market Code






3. Employee ordering needed supplies or information






4. Keyboard overlay for each meal period






5. Selling through internet to the extranet - like online shopping






6. Performs back and front office functions - supports housekeeping and catering. Keeps track of frequent guests and customers - internet reservation modules - tracks luggage as well.






7. Projects furure hotel revenue by using projected occupancy rates and room rates






8. Ensures all payments and charges are captured and recorded correctly.






9. POS terminal used only for taking orders (no cash drawer)






10. POS printer that is expensive but good for slips and receipts. Quick and fast.






11. Microprocessor based bar - capable of monitoring and posting sales transactions - determining refill and exp dates.






12. Type of ELS that operates through a centralized master code consul interfaced to every key lock. Expensive - yet secure.






13. Indicates expecte beverage income by category






14. An intermediary between a central reservation system and e-distribution channelse






15. Automatic slip feed






16. Summary of all relevant sales reports produced during a business week






17. This system is a challenge because the server is located off site and the internet connection is sued to collect data from pos terminals to transfer to the remote server. it can be unavailable is the connection disconnects.






18. Employees place finger on small sensor to authenticate and log them in. Replaces passwords and key cards making it easier and more secure.






19. Form of selling with no major party needed






20. Global distribution systems are owned by and used by...






21. Automated report used in beverage alcohol sales to resolve discrepancies between sales by category and sales by beverage server






22. A reservation network that handles reservations for airline flights - car rentals - and hotel rooms






23. Energy Management system






24. Calculates actual costs to idea costs to indicate areas that need tighter control






25. Indicates to managers how well categories of menu items sell and when






26. simultaneous buying and selling of an asset in order to profit from a price difference






27. Internet distribution systems






28. Produces a continuous detailed record of all POS transactions






29. An e-commerce strategy in which a seller negotiates a discounted rate with a supplier hotel and then adds a standard markup factor and sells the room to consumers






30. Governs the internet. ICANN - non profit private sector corporation formed by the internets business - technical - academic - and user sector corporation formed by the Internets business' - technical - academic - and user communities.






31. Automated report showing amounts of individual products sold during a specified period of time






32. Computer network within an organization that uses internet tech for members of the organization only. Uses internet tech - usually used for employees to browse company based systems.






33. Apollo - Amadeus - Galileo - SABRE - TIAS






34. Micros - Aloha - Digital Dining - Positouch - Restaurant Mgr - Maitre D - Squirrel - Casio






35. An e-commerce strategy in which a seller negotiates to a discounted rate with a supplier hotel and then adds a standard mark up and sells to consumers






36. POS terminal used to enter and settle checks and may support up to 4 cash drawers.






37. Electronic networks used by travel agents and some IDS channels to make airline - car rental - and cruise line reservations






38. Exs such as mechanical keys - key cards - etc. They're inexpensive - convenient - traceable - secure - replaceable - low cost for new keys - recyclable - etc.






39. POS terminal used only for entering orders






40. Prevents info from one guest check from overwriting info from another






41. Non automated bar based on manual checking or honor system






42. Centrally controlled - individually controlled - and network controlled.






43. Compiles weekly totals summarizing revenue earned by food and beverage departments or categories






44. Bar equipped with a door alert system that reports to the minibar central computer via telephone line when the door is opened.






45. Video display for kitchen orders






46. Efficient transaction progress - streamlining record keeping - info used more productively - tracking offers - cost savings






47. Keys proframmable by management for specific menu items






48. Lowest or highest selling price on a menu






49. Used in conjunction with preset and of PLU keys to provide additional detailed prep instructions






50. Installed in guest room and takes control of the lights and AC when it doesn't detect motion.