Test your basic knowledge |

Hospitality Information Technology

Subject : hospitality
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Indicates to managers how well individual products sell

2. POS printer that is expensive but good for slips and receipts. Quick and fast.

3. Summary of all relevant sales reports produced during a business week

4. Global Distribution System

5. A hotel chain's reservation system in which all participating properties are contractually related

6. Ensures all payments and charges are captured and recorded correctly.

7. Key card - code based - smart card based - biometric

8. Electronic networks used by travel agents and some IDS channels to make airline - car rental - and cruise line reservations

9. Micros - Aloha - Digital Dining - Positouch - Restaurant Mgr - Maitre D - Squirrel - Casio

10. Form of selling with no major party needed

11. Non automated bar based on manual checking or honor system

12. POS terminal used only for entering orders

13. Exs such as mechanical keys - key cards - etc. They're inexpensive - convenient - traceable - secure - replaceable - low cost for new keys - recyclable - etc.

14. This system is a challenge because the server is located off site and the internet connection is sued to collect data from pos terminals to transfer to the remote server. it can be unavailable is the connection disconnects.

15. An e-commerce strategy in which a seller negotiates a discounted rate with a supplier hotel and then adds a standard markup factor and sells the room to consumers

16. Apollo - Amadeus - Galileo - SABRE - TIAS

17. Keyboard overlay for each meal period

18. Using sub recipes as part of a menu item recipe

19. Microprocessor based bar - capable of monitoring and posting sales transactions - determining refill and exp dates.

20. Uses intranet - like the dell computer example. Supply chain technology

21. Automated report showing amounts of individual products sold during a specified period of time

22. Projects furure hotel revenue by using projected occupancy rates and room rates

23. Performs back and front office functions - supports housekeeping and catering. Keeps track of frequent guests and customers - internet reservation modules - tracks luggage as well.

24. Automated report used in beverage alcohol sales to resolve discrepancies between sales by category and sales by beverage server

25. Market Code

26. Recipes used to create a part of a menu item

27. Connects a CRS and GDS - providing consumers and agents access to the CRS. Helps incur switch feeds.

28. Energy Management system

29. Lowest or highest selling price on a menu

30. Unlike electronic locking systems - these are cheaper but heavier to carry - not convenient and have a high replacement cost - and you can't trace them. They're also duplicatable.

31. Governs the internet. ICANN - non profit private sector corporation formed by the internets business - technical - academic - and user sector corporation formed by the Internets business' - technical - academic - and user communities.

32. Massive network of networks - networking infrastructure. Connects millions of computers globally - info travels through it through protocols.

33. Selling through internet to the extranet - like online shopping

34. POS printer that's good for printing orders

35. Delineates reservation transactions and commisions payable - by travel agent

36. POS terminal used only for taking orders (no cash drawer)

37. Indicated total sold by each individual server during a shift

38. Indicates expecte beverage income by category

39. Prevents info from one guest check from overwriting info from another

40. Produces a continuous detailed record of all POS transactions

41. A reservation network that handles reservations for airline flights - car rentals - and hotel rooms

42. Calculates actual costs to idea costs to indicate areas that need tighter control

43. Focused on ability for peopler o collaborate and share info online. It's more dynamic than the previous version and its more organized. Based on serving web applications.

44. Global distribution systems are owned by and used by...

45. Employees place finger on small sensor to authenticate and log them in. Replaces passwords and key cards making it easier and more secure.

46. Internet distribution systems

47. An intermediary between a central reservation system and e-distribution channelse

48. Indicates the forms of payments used during a shift

49. Travel agents - airlines - consumers

50. Automatic slip feed