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Test your basic knowledge |
Hospitality Information Technology
Start Test
Study First
Subject
:
hospitality
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Bar equipped with a door alert system that reports to the minibar central computer via telephone line when the door is opened.
Reservation transaction record
Semi automated bar
Sales by beverage server report
Main users of GDS
2. Indicates to managers how well categories of menu items sell and when
Reservation transaction record
Microprocessor ELS
Sales category analysis report
Marketing category report
3. Calculates actual costs to idea costs to indicate areas that need tighter control
Revenue forecast report
Postcosting
Global distribution system
Dot Matrix Print
4. Indicates expecte beverage income by category
Sales by major beverage category rport
Types of electronic in room safes
Sales mix report
Electronic Locking System
5. Apollo - Amadeus - Galileo - SABRE - TIAS
Merchant model
Big names of GDS programs
B2E
C2C
6. Uses intranet - like the dell computer example. Supply chain technology
Pre check terminal
Cashier POS terminal
B2B
Weekly sales spreadsheet
7. This system is a challenge because the server is located off site and the internet connection is sued to collect data from pos terminals to transfer to the remote server. it can be unavailable is the connection disconnects.
ASF
Sales by beverage server report
Main users of GDS
Web based POS
8. Lowest or highest selling price on a menu
Price point
Merchant model
Microprocessor ELS
Field in PMS to put guest type
9. Keyboard overlay for each meal period
Menu board
Server/Pre Check POS terminal
Web based POS
Revenue management
10. Computer network within an organization that uses internet tech for members of the organization only. Uses internet tech - usually used for employees to browse company based systems.
PMS
Traditional mini bar
Web based POS
Intranet
11. Travel agents - airlines - consumers
Real time capability
Biometrics in hotels
Affiliate reservation system
Main users of GDS
12. Non automated bar based on manual checking or honor system
Fingerprint reader POS
C2C
Traditional mini bar
Revenue management
13. An e-commerce strategy in which a seller negotiates to a discounted rate with a supplier hotel and then adds a standard mark up and sells to consumers
Sales category analysis report
Distribution switch or bidirectional interface
Merchant model
Sales by beverage server report
14. A hotel chain's reservation system in which all participating properties are contractually related
Affiliate reservation system
Night Audit
KDU
Intranet
15. POS printer that's good for printing orders
Dot Matrix Print
Benefits of using a POS system
Wholesaler model and merchant model
Web 2.0
16. Type of ELS that operates through a centralized master code consul interfaced to every key lock. Expensive - yet secure.
Pre-set keys
B2E
Distribution switch or bidirectional interface
Hardwired ELS
17. Massive network of networks - networking infrastructure. Connects millions of computers globally - info travels through it through protocols.
KDU
Commission agent report
Internet
Reservation transaction record
18. Projects furure hotel revenue by using projected occupancy rates and room rates
Hardwired ELS
Journal printer
Distribution switch or bidirectional interface
Revenue forecast report
19. POS printer that is expensive but good for slips and receipts. Quick and fast.
Internet
Thermal Printer
Web 2.0
Main users of GDS
20. simultaneous buying and selling of an asset in order to profit from a price difference
C2C
Sales by major beverage category rport
Journal printer
Arbitrage
21. POS terminal used only for entering orders
Server/Pre Check POS terminal
Thermal Printer
Commission agent report
Sub recipe
22. Electronic networks used by travel agents and some IDS channels to make airline - car rental - and cruise line reservations
ASF
Reservation transaction record
Global distribution system
Cashier POS terminal
23. Safes and keycards use this technology for fingerprints - and scanners.
Price point
Arbitrage
Extranet
Biometrics in hotels
24. Internet distribution systems
Pre-set keys
ADNR
Hardwired ELS
IDS
25. Unlike electronic locking systems - these are cheaper but heavier to carry - not convenient and have a high replacement cost - and you can't trace them. They're also duplicatable.
B2B
Mechanical locking systems
Biometrics in hotels
Outstanding guest checks report
26. Recipes used to create a part of a menu item
Sub recipe
Table Management Systems
Internet
Affiliate reservation system
27. Performs back and front office functions - supports housekeeping and catering. Keeps track of frequent guests and customers - internet reservation modules - tracks luggage as well.
Types of electronic in room safes
PMS
Fingerprint reader POS
Biometrics in hotels
28. An e-commerce strategy in which a seller negotiates a discounted rate with a supplier hotel and then adds a standard markup factor and sells the room to consumers
Wholesaler model and merchant model
Body motion sensor detector
Reservation transaction record
Menu engineering
29. Automated report showing amounts of individual products sold during a specified period of time
IDS
Arbitrage
Settlement methods report
Product usage report
30. Produces a continuous detailed record of all POS transactions
Wholesaler model and merchant model
B2B
Sales by beverage server report
Journal printer
31. Automatic slip feed
Sales category analysis report
Postcosting
Menu engineering
ASF
32. Used in conjunction with preset and of PLU keys to provide additional detailed prep instructions
Modifier keys
Hardwired ELS
B2B
Types of electronic in room safes
33. Global distribution systems are owned by and used by...
Seamless integration
B2E
Server/Pre Check POS terminal
Airlines; travel agents
34. Keys proframmable by management for specific menu items
B2B
PMS
Types of electronic in room safes
Pre-set keys
35. Used in evaluating pricing design and contents of a menu
Marketing category report
Revenue management
Types of electronic in room safes
Menu engineering
36. The ability of travel agencies to book hotel reservations directly into a hotel's reservation system
Internet corporation for assigned names and numbers
Distribution switch or bidirectional interface
GDS
Seamless integration
37. Microprocessor based bar - capable of monitoring and posting sales transactions - determining refill and exp dates.
Internet corporation for assigned names and numbers
Automated bar
Web based POS
Menu engineering
38. Efficient transaction progress - streamlining record keeping - info used more productively - tracking offers - cost savings
AFNR
Benefits of using a POS system
B2C
Distribution switch or bidirectional interface
39. Form of selling with no major party needed
Server/Pre Check POS terminal
Reservation transaction record
C2C
Field in PMS to put guest type
40. Energy Management system
EMS
Product usage report
Field in PMS to put guest type
Mechanical locking systems
41. Using sub recipes as part of a menu item recipe
Recipe chaining
AFNR
Thermal Printer
Main users of GDS
42. Employee ordering needed supplies or information
Sales by beverage server report
Web based POS
B2E
Internet corporation for assigned names and numbers
43. POS terminal used to enter and settle checks and may support up to 4 cash drawers.
Modifier keys
C2C
EMS
Cashier POS terminal
44. Exs such as mechanical keys - key cards - etc. They're inexpensive - convenient - traceable - secure - replaceable - low cost for new keys - recyclable - etc.
Marketing category report
Electronic Locking System
Dot Matrix Print
Benefits of using a POS system
45. Indicates the forms of payments used during a shift
Postcosting
Settlement methods report
Intranet
Thermal Printer
46. Centrally controlled - individually controlled - and network controlled.
IDS
Intersell agency
Types of EMS
Microprocessor ELS
47. Governs the internet. ICANN - non profit private sector corporation formed by the internets business - technical - academic - and user sector corporation formed by the Internets business' - technical - academic - and user communities.
KDU
B2C
Fingerprint reader POS
Internet corporation for assigned names and numbers
48. A set of demand forecasting techniques used to develop pricing strategies that maximize rooms revenue
AFNR
Revenue management
Recipe chaining
Distribution switch or bidirectional interface
49. Price look up keys
PLU keys
Weekly sales spreadsheet
Body motion sensor detector
Server/Pre Check POS terminal
50. Prevents info from one guest check from overwriting info from another
Body motion sensor detector
Sales by beverage server report
ASF
Product usage report