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Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Projects furure hotel revenue by using projected occupancy rates and room rates






2. Employee ordering needed supplies or information






3. A reservation network that handles reservations for airline flights - car rentals - and hotel rooms






4. Lowest or highest selling price on a menu






5. Market Code






6. Microprocessor based bar - capable of monitoring and posting sales transactions - determining refill and exp dates.






7. Indicates expecte beverage income by category






8. Similar to intranet but it enables the firms business partners (like suppliers and consumers) to access the firms intranet.






9. Indicated total sold by each individual server during a shift






10. Recipes used to create a part of a menu item






11. Indicates to managers how well categories of menu items sell and when






12. POS terminal used only for taking orders (no cash drawer)






13. The ability of travel agencies to book hotel reservations directly into a hotel's reservation system






14. Non automated bar based on manual checking or honor system






15. Type of ELS that operates through a centralized master code consul interfaced to every key lock. Expensive - yet secure.






16. A hotel chain's reservation system in which all participating properties are contractually related






17. POS printer that's good for printing orders






18. Indicates the forms of payments used during a shift






19. This system is a challenge because the server is located off site and the internet connection is sued to collect data from pos terminals to transfer to the remote server. it can be unavailable is the connection disconnects.






20. Automatic form number reader






21. Keyboard overlay for each meal period






22. An intermediary between a central reservation system and e-distribution channelse






23. An e-commerce strategy in which a seller negotiates to a discounted rate with a supplier hotel and then adds a standard mark up and sells to consumers






24. Price look up keys






25. POS printer that is expensive but good for slips and receipts. Quick and fast.






26. Delineates reservation transactions and commisions payable - by travel agent






27. Indicates to managers how well individual products sell






28. Global Distribution System






29. A set of demand forecasting techniques used to develop pricing strategies that maximize rooms revenue






30. Selling through internet to the extranet - like online shopping






31. Electronic networks used by travel agents and some IDS channels to make airline - car rental - and cruise line reservations






32. An e-commerce strategy in which a seller negotiates a discounted rate with a supplier hotel and then adds a standard markup factor and sells the room to consumers






33. Bar equipped with a door alert system that reports to the minibar central computer via telephone line when the door is opened.






34. Installed in guest room and takes control of the lights and AC when it doesn't detect motion.






35. Internet distribution systems






36. POS terminal used only for entering orders






37. POS terminal used to enter and settle checks and may support up to 4 cash drawers.






38. Automatic slip feed






39. provides a daily summary of reservation records that were created - modified - or canceled






40. Automated report showing amounts of individual products sold during a specified period of time






41. Governs the internet. ICANN - non profit private sector corporation formed by the internets business - technical - academic - and user sector corporation formed by the Internets business' - technical - academic - and user communities.






42. Produces a continuous detailed record of all POS transactions






43. Unlike electronic locking systems - these are cheaper but heavier to carry - not convenient and have a high replacement cost - and you can't trace them. They're also duplicatable.






44. Keys proframmable by management for specific menu items






45. Focused on ability for peopler o collaborate and share info online. It's more dynamic than the previous version and its more organized. Based on serving web applications.






46. Centrally controlled - individually controlled - and network controlled.






47. Ensures all payments and charges are captured and recorded correctly.






48. Prevents info from one guest check from overwriting info from another






49. Global distribution systems are owned by and used by...






50. Used in evaluating pricing design and contents of a menu