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Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Using sub recipes as part of a menu item recipe






2. Computer network within an organization that uses internet tech for members of the organization only. Uses internet tech - usually used for employees to browse company based systems.






3. Automatic form number reader






4. Form of selling with no major party needed






5. POS printer that's good for printing orders






6. Type of ELS that operates through a centralized master code consul interfaced to every key lock. Expensive - yet secure.






7. Energy Management system






8. Used in conjunction with preset and of PLU keys to provide additional detailed prep instructions






9. POS terminal used only for taking orders (no cash drawer)






10. POS terminal used to enter and settle checks and may support up to 4 cash drawers.






11. Travel agents - airlines - consumers






12. System that reduces guests wait times - improves service - lowers amnt of decisions employees need to make - processes reservations and wait lists - distributes workload evenly - captures customer info - appropriate for high volume restaurants.






13. A reservation network that handles reservations for airline flights - car rentals - and hotel rooms






14. Unlike electronic locking systems - these are cheaper but heavier to carry - not convenient and have a high replacement cost - and you can't trace them. They're also duplicatable.






15. Delineates reservation transactions and commisions payable - by travel agent






16. POS terminal used only for entering orders






17. Employees place finger on small sensor to authenticate and log them in. Replaces passwords and key cards making it easier and more secure.






18. Apollo - Amadeus - Galileo - SABRE - TIAS






19. Internet distribution systems






20. Indicated total sold by each individual server during a shift






21. Exs such as mechanical keys - key cards - etc. They're inexpensive - convenient - traceable - secure - replaceable - low cost for new keys - recyclable - etc.






22. Similar to intranet but it enables the firms business partners (like suppliers and consumers) to access the firms intranet.






23. Calculates actual costs to idea costs to indicate areas that need tighter control






24. Global distribution systems are owned by and used by...






25. Recipes used to create a part of a menu item






26. Keys proframmable by management for specific menu items






27. A hotel chain's reservation system in which all participating properties are contractually related






28. Key card - code based - smart card based - biometric






29. Indicates to managers how well categories of menu items sell and when






30. Employee ordering needed supplies or information






31. simultaneous buying and selling of an asset in order to profit from a price difference






32. Automated report showing amounts of individual products sold during a specified period of time






33. Market Code






34. Simultaneous processing






35. Focused on ability for peopler o collaborate and share info online. It's more dynamic than the previous version and its more organized. Based on serving web applications.






36. Summary of all relevant sales reports produced during a business week






37. Lowest or highest selling price on a menu






38. Centrally controlled - individually controlled - and network controlled.






39. Can be a one way ELS or two way. One way uses an electric key encoder while two way communicates to locks wirelessly. One key can be used in multiple locks for both.






40. The ability of travel agencies to book hotel reservations directly into a hotel's reservation system






41. Uses intranet - like the dell computer example. Supply chain technology






42. Massive network of networks - networking infrastructure. Connects millions of computers globally - info travels through it through protocols.






43. A set of demand forecasting techniques used to develop pricing strategies that maximize rooms revenue






44. Keyboard overlay for each meal period






45. Prevents info from one guest check from overwriting info from another






46. Ensures all payments and charges are captured and recorded correctly.






47. Efficient transaction progress - streamlining record keeping - info used more productively - tracking offers - cost savings






48. An intermediary between a central reservation system and e-distribution channelse






49. Micros - Aloha - Digital Dining - Positouch - Restaurant Mgr - Maitre D - Squirrel - Casio






50. Governs the internet. ICANN - non profit private sector corporation formed by the internets business - technical - academic - and user sector corporation formed by the Internets business' - technical - academic - and user communities.