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Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Bar equipped with a door alert system that reports to the minibar central computer via telephone line when the door is opened.






2. Indicates to managers how well categories of menu items sell and when






3. Calculates actual costs to idea costs to indicate areas that need tighter control






4. Indicates expecte beverage income by category






5. Apollo - Amadeus - Galileo - SABRE - TIAS






6. Uses intranet - like the dell computer example. Supply chain technology






7. This system is a challenge because the server is located off site and the internet connection is sued to collect data from pos terminals to transfer to the remote server. it can be unavailable is the connection disconnects.






8. Lowest or highest selling price on a menu






9. Keyboard overlay for each meal period






10. Computer network within an organization that uses internet tech for members of the organization only. Uses internet tech - usually used for employees to browse company based systems.






11. Travel agents - airlines - consumers






12. Non automated bar based on manual checking or honor system






13. An e-commerce strategy in which a seller negotiates to a discounted rate with a supplier hotel and then adds a standard mark up and sells to consumers






14. A hotel chain's reservation system in which all participating properties are contractually related






15. POS printer that's good for printing orders






16. Type of ELS that operates through a centralized master code consul interfaced to every key lock. Expensive - yet secure.






17. Massive network of networks - networking infrastructure. Connects millions of computers globally - info travels through it through protocols.






18. Projects furure hotel revenue by using projected occupancy rates and room rates






19. POS printer that is expensive but good for slips and receipts. Quick and fast.






20. simultaneous buying and selling of an asset in order to profit from a price difference






21. POS terminal used only for entering orders






22. Electronic networks used by travel agents and some IDS channels to make airline - car rental - and cruise line reservations






23. Safes and keycards use this technology for fingerprints - and scanners.






24. Internet distribution systems






25. Unlike electronic locking systems - these are cheaper but heavier to carry - not convenient and have a high replacement cost - and you can't trace them. They're also duplicatable.






26. Recipes used to create a part of a menu item






27. Performs back and front office functions - supports housekeeping and catering. Keeps track of frequent guests and customers - internet reservation modules - tracks luggage as well.






28. An e-commerce strategy in which a seller negotiates a discounted rate with a supplier hotel and then adds a standard markup factor and sells the room to consumers






29. Automated report showing amounts of individual products sold during a specified period of time






30. Produces a continuous detailed record of all POS transactions






31. Automatic slip feed






32. Used in conjunction with preset and of PLU keys to provide additional detailed prep instructions






33. Global distribution systems are owned by and used by...






34. Keys proframmable by management for specific menu items






35. Used in evaluating pricing design and contents of a menu






36. The ability of travel agencies to book hotel reservations directly into a hotel's reservation system






37. Microprocessor based bar - capable of monitoring and posting sales transactions - determining refill and exp dates.






38. Efficient transaction progress - streamlining record keeping - info used more productively - tracking offers - cost savings






39. Form of selling with no major party needed






40. Energy Management system






41. Using sub recipes as part of a menu item recipe






42. Employee ordering needed supplies or information






43. POS terminal used to enter and settle checks and may support up to 4 cash drawers.






44. Exs such as mechanical keys - key cards - etc. They're inexpensive - convenient - traceable - secure - replaceable - low cost for new keys - recyclable - etc.






45. Indicates the forms of payments used during a shift






46. Centrally controlled - individually controlled - and network controlled.






47. Governs the internet. ICANN - non profit private sector corporation formed by the internets business - technical - academic - and user sector corporation formed by the Internets business' - technical - academic - and user communities.






48. A set of demand forecasting techniques used to develop pricing strategies that maximize rooms revenue






49. Price look up keys






50. Prevents info from one guest check from overwriting info from another