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Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Selling through internet to the extranet - like online shopping






2. Can be a one way ELS or two way. One way uses an electric key encoder while two way communicates to locks wirelessly. One key can be used in multiple locks for both.






3. Uses an inprinted bar code rather than a manual server entry to access a guest check






4. Ensures all payments and charges are captured and recorded correctly.






5. Lowest or highest selling price on a menu






6. Delineates reservation transactions and commisions payable - by travel agent






7. Electronic networks used by travel agents and some IDS channels to make airline - car rental - and cruise line reservations






8. This system is a challenge because the server is located off site and the internet connection is sued to collect data from pos terminals to transfer to the remote server. it can be unavailable is the connection disconnects.






9. POS terminal used to enter and settle checks and may support up to 4 cash drawers.






10. Microprocessor based bar - capable of monitoring and posting sales transactions - determining refill and exp dates.






11. An e-commerce strategy in which a seller negotiates to a discounted rate with a supplier hotel and then adds a standard mark up and sells to consumers






12. Form of selling with no major party needed






13. Bar equipped with a door alert system that reports to the minibar central computer via telephone line when the door is opened.






14. The ability of travel agencies to book hotel reservations directly into a hotel's reservation system






15. Safes and keycards use this technology for fingerprints - and scanners.






16. A hotel chain's reservation system in which all participating properties are contractually related






17. Indicates to managers how well individual products sell






18. Uses intranet - like the dell computer example. Supply chain technology






19. Automatic slip feed






20. System that reduces guests wait times - improves service - lowers amnt of decisions employees need to make - processes reservations and wait lists - distributes workload evenly - captures customer info - appropriate for high volume restaurants.






21. Similar to intranet but it enables the firms business partners (like suppliers and consumers) to access the firms intranet.






22. Employee ordering needed supplies or information






23. Indicated total sold by each individual server during a shift






24. Market Code






25. A reservation network that handles reservations for airline flights - car rentals - and hotel rooms






26. simultaneous buying and selling of an asset in order to profit from a price difference






27. POS printer that's good for printing orders






28. POS printer that is expensive but good for slips and receipts. Quick and fast.






29. Automated report showing amounts of individual products sold during a specified period of time






30. Computer network within an organization that uses internet tech for members of the organization only. Uses internet tech - usually used for employees to browse company based systems.






31. An e-commerce strategy in which a seller negotiates a discounted rate with a supplier hotel and then adds a standard markup factor and sells the room to consumers






32. Video display for kitchen orders






33. Simultaneous processing






34. Global Distribution System






35. Indicates the forms of payments used during a shift






36. Internet distribution systems






37. Installed in guest room and takes control of the lights and AC when it doesn't detect motion.






38. Centrally controlled - individually controlled - and network controlled.






39. An intermediary between a central reservation system and e-distribution channelse






40. Automated report used in beverage alcohol sales to resolve discrepancies between sales by category and sales by beverage server






41. Energy Management system






42. Non automated bar based on manual checking or honor system






43. Used in evaluating pricing design and contents of a menu






44. Governs the internet. ICANN - non profit private sector corporation formed by the internets business - technical - academic - and user sector corporation formed by the Internets business' - technical - academic - and user communities.






45. Price look up keys






46. Projects furure hotel revenue by using projected occupancy rates and room rates






47. Travel agents - airlines - consumers






48. Efficient transaction progress - streamlining record keeping - info used more productively - tracking offers - cost savings






49. Summary of all relevant sales reports produced during a business week






50. Massive network of networks - networking infrastructure. Connects millions of computers globally - info travels through it through protocols.