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Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Exs such as mechanical keys - key cards - etc. They're inexpensive - convenient - traceable - secure - replaceable - low cost for new keys - recyclable - etc.






2. POS printer that's good for printing orders






3. Installed in guest room and takes control of the lights and AC when it doesn't detect motion.






4. Keys proframmable by management for specific menu items






5. Automated report used in beverage alcohol sales to resolve discrepancies between sales by category and sales by beverage server






6. Performs back and front office functions - supports housekeeping and catering. Keeps track of frequent guests and customers - internet reservation modules - tracks luggage as well.






7. Automatic slip feed






8. Delineates reservation transactions and commisions payable - by travel agent






9. Calculates actual costs to idea costs to indicate areas that need tighter control






10. Employee ordering needed supplies or information






11. A hotel chain's reservation system in which all participating properties are contractually related






12. POS terminal used to enter and settle checks and may support up to 4 cash drawers.






13. Micros - Aloha - Digital Dining - Positouch - Restaurant Mgr - Maitre D - Squirrel - Casio






14. simultaneous buying and selling of an asset in order to profit from a price difference






15. Compiles weekly totals summarizing revenue earned by food and beverage departments or categories






16. Recipes used to create a part of a menu item






17. Safes and keycards use this technology for fingerprints - and scanners.






18. Selling through internet to the extranet - like online shopping






19. Uses an inprinted bar code rather than a manual server entry to access a guest check






20. System that reduces guests wait times - improves service - lowers amnt of decisions employees need to make - processes reservations and wait lists - distributes workload evenly - captures customer info - appropriate for high volume restaurants.






21. Automated report showing amounts of individual products sold during a specified period of time






22. provides a daily summary of reservation records that were created - modified - or canceled






23. An e-commerce strategy in which a seller negotiates a discounted rate with a supplier hotel and then adds a standard markup factor and sells the room to consumers






24. Electronic networks used by travel agents and some IDS channels to make airline - car rental - and cruise line reservations






25. Key card - code based - smart card based - biometric






26. An e-commerce strategy in which a seller negotiates to a discounted rate with a supplier hotel and then adds a standard mark up and sells to consumers






27. Travel agents - airlines - consumers






28. Market Code






29. POS terminal used only for taking orders (no cash drawer)






30. Non automated bar based on manual checking or honor system






31. Summary of all relevant sales reports produced during a business week






32. Global distribution systems are owned by and used by...






33. Type of ELS that operates through a centralized master code consul interfaced to every key lock. Expensive - yet secure.






34. Indicated total sold by each individual server during a shift






35. Simultaneous processing






36. Computer network within an organization that uses internet tech for members of the organization only. Uses internet tech - usually used for employees to browse company based systems.






37. Employees place finger on small sensor to authenticate and log them in. Replaces passwords and key cards making it easier and more secure.






38. Indicates to managers how well categories of menu items sell and when






39. Connects a CRS and GDS - providing consumers and agents access to the CRS. Helps incur switch feeds.






40. Indicates the forms of payments used during a shift






41. Uses intranet - like the dell computer example. Supply chain technology






42. Similar to intranet but it enables the firms business partners (like suppliers and consumers) to access the firms intranet.






43. Produces a continuous detailed record of all POS transactions






44. Lowest or highest selling price on a menu






45. Indicates expecte beverage income by category






46. Energy Management system






47. Apollo - Amadeus - Galileo - SABRE - TIAS






48. Price look up keys






49. Focused on ability for peopler o collaborate and share info online. It's more dynamic than the previous version and its more organized. Based on serving web applications.






50. Can be a one way ELS or two way. One way uses an electric key encoder while two way communicates to locks wirelessly. One key can be used in multiple locks for both.






Can you answer 50 questions in 15 minutes?



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