SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Hospitality Information Technology
Start Test
Study First
Subject
:
hospitality
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. This system is a challenge because the server is located off site and the internet connection is sued to collect data from pos terminals to transfer to the remote server. it can be unavailable is the connection disconnects.
Web based POS
Sales mix report
Real time capability
Big names of GDS programs
2. Used in evaluating pricing design and contents of a menu
Web 2.0
Marketing category report
Menu engineering
Intranet
3. Installed in guest room and takes control of the lights and AC when it doesn't detect motion.
AFNR
Sub recipe
Reservation transaction record
Body motion sensor detector
4. Using sub recipes as part of a menu item recipe
Journal printer
Recipe chaining
Menu engineering
Traditional mini bar
5. Keys proframmable by management for specific menu items
Real time capability
Microprocessor ELS
Pre-set keys
Internet corporation for assigned names and numbers
6. Employee ordering needed supplies or information
IDS
Price point
B2E
Global distribution system
7. provides a daily summary of reservation records that were created - modified - or canceled
Reservation transaction record
Microprocessor ELS
Menu engineering
Real time capability
8. Keyboard overlay for each meal period
Web 2.0
ASF
Menu board
PMS
9. Calculates actual costs to idea costs to indicate areas that need tighter control
Sales category analysis report
Postcosting
Revenue management
Server/Pre Check POS terminal
10. Microprocessor based bar - capable of monitoring and posting sales transactions - determining refill and exp dates.
Affiliate reservation system
Intersell agency
Automated bar
Marketing category report
11. Prevents info from one guest check from overwriting info from another
Types of EMS
ASF
Extranet
PMS
12. Indicates the forms of payments used during a shift
Global distribution system
ADNR
Settlement methods report
KDU
13. Used in conjunction with preset and of PLU keys to provide additional detailed prep instructions
Merchant model
Affiliate reservation system
Sales by major beverage category rport
Modifier keys
14. Computer network within an organization that uses internet tech for members of the organization only. Uses internet tech - usually used for employees to browse company based systems.
Most POS systems are based on...
Intranet
Outstanding guest checks report
Thermal Printer
15. POS printer that's good for printing orders
Semi automated bar
Most POS systems are based on...
Arbitrage
Dot Matrix Print
16. Massive network of networks - networking infrastructure. Connects millions of computers globally - info travels through it through protocols.
Seamless integration
Server/Pre Check POS terminal
ASF
Internet
17. Automatic form number reader
ADNR
Merchant model
KDU
Distribution switch or bidirectional interface
18. Similar to intranet but it enables the firms business partners (like suppliers and consumers) to access the firms intranet.
Body motion sensor detector
Electronic Locking System
Extranet
Sales mix report
19. Automatic slip feed
B2B
ASF
Thermal Printer
PMS
20. Automated report showing amounts of individual products sold during a specified period of time
Seamless integration
AFNR
Global distribution system
Product usage report
21. Form of selling with no major party needed
Modifier keys
Biometrics in hotels
C2C
Global distribution system
22. Travel agents - airlines - consumers
Menu engineering
Table Management Systems
Weekly sales spreadsheet
Main users of GDS
23. Uses intranet - like the dell computer example. Supply chain technology
B2B
Sales by major beverage category rport
EMS
Menu engineering
24. Apollo - Amadeus - Galileo - SABRE - TIAS
Microprocessor ELS
Big names of GDS programs
B2E
Body motion sensor detector
25. A set of demand forecasting techniques used to develop pricing strategies that maximize rooms revenue
Microprocessor ELS
Revenue management
ADNR
Price point
26. Price look up keys
Modifier keys
PLU keys
Thermal Printer
Marketing category report
27. POS terminal used only for taking orders (no cash drawer)
Pre check terminal
Biometrics in hotels
Night Audit
Real time capability
28. Energy Management system
Sales by beverage server report
Revenue management
Big names of GDS programs
EMS
29. Indicates to managers how well individual products sell
Server/Pre Check POS terminal
Sales mix report
Commission agent report
Intranet
30. A reservation network that handles reservations for airline flights - car rentals - and hotel rooms
Intersell agency
Automated bar
Web 2.0
Internet
31. Produces a continuous detailed record of all POS transactions
Sales mix report
Web 2.0
Journal printer
Extranet
32. Unlike electronic locking systems - these are cheaper but heavier to carry - not convenient and have a high replacement cost - and you can't trace them. They're also duplicatable.
Revenue management
Big names of GDS programs
Weekly sales spreadsheet
Mechanical locking systems
33. Selling through internet to the extranet - like online shopping
Distribution switch or bidirectional interface
B2C
Mechanical locking systems
B2B
34. An e-commerce strategy in which a seller negotiates to a discounted rate with a supplier hotel and then adds a standard mark up and sells to consumers
Commission agent report
Merchant model
Main users of GDS
Menu board
35. Micros - Aloha - Digital Dining - Positouch - Restaurant Mgr - Maitre D - Squirrel - Casio
B2E
Menu engineering
Marketing category report
Most POS systems are based on...
36. Type of ELS that operates through a centralized master code consul interfaced to every key lock. Expensive - yet secure.
Server/Pre Check POS terminal
Types of EMS
Hardwired ELS
Intranet
37. Market Code
Field in PMS to put guest type
Reservation transaction record
Recipe chaining
Internet corporation for assigned names and numbers
38. simultaneous buying and selling of an asset in order to profit from a price difference
Night Audit
Electronic Locking System
Arbitrage
Wholesaler model and merchant model
39. Compiles weekly totals summarizing revenue earned by food and beverage departments or categories
KDU
Marketing category report
Most POS systems are based on...
Thermal Printer
40. Indicates to managers how well categories of menu items sell and when
ASF
Postcosting
Sales category analysis report
Real time capability
41. Ensures all payments and charges are captured and recorded correctly.
Night Audit
Global distribution system
B2E
Settlement methods report
42. A hotel chain's reservation system in which all participating properties are contractually related
Modifier keys
C2C
Affiliate reservation system
Wholesaler model and merchant model
43. Safes and keycards use this technology for fingerprints - and scanners.
Pre check terminal
Biometrics in hotels
Body motion sensor detector
Most POS systems are based on...
44. Performs back and front office functions - supports housekeeping and catering. Keeps track of frequent guests and customers - internet reservation modules - tracks luggage as well.
Seamless integration
PMS
Main users of GDS
Dot Matrix Print
45. Delineates reservation transactions and commisions payable - by travel agent
Mechanical locking systems
Real time capability
Commission agent report
Sub recipe
46. Simultaneous processing
Table Management Systems
Internet corporation for assigned names and numbers
Benefits of using a POS system
Real time capability
47. Recipes used to create a part of a menu item
Sub recipe
B2B
Benefits of using a POS system
Night Audit
48. Global Distribution System
GDS
Seamless integration
B2B
ADNR
49. Global distribution systems are owned by and used by...
Airlines; travel agents
Arbitrage
EMS
Web based POS
50. Efficient transaction progress - streamlining record keeping - info used more productively - tracking offers - cost savings
Benefits of using a POS system
DSP (disp. serv. provider)
GDS
Sales mix report