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Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Used in conjunction with preset and of PLU keys to provide additional detailed prep instructions






2. Bar equipped with a door alert system that reports to the minibar central computer via telephone line when the door is opened.






3. Employees place finger on small sensor to authenticate and log them in. Replaces passwords and key cards making it easier and more secure.






4. Performs back and front office functions - supports housekeeping and catering. Keeps track of frequent guests and customers - internet reservation modules - tracks luggage as well.






5. provides a daily summary of reservation records that were created - modified - or canceled






6. Selling through internet to the extranet - like online shopping






7. Indicated total sold by each individual server during a shift






8. Apollo - Amadeus - Galileo - SABRE - TIAS






9. Uses intranet - like the dell computer example. Supply chain technology






10. Automatic form number reader






11. An intermediary between a central reservation system and e-distribution channelse






12. Market Code






13. Focused on ability for peopler o collaborate and share info online. It's more dynamic than the previous version and its more organized. Based on serving web applications.






14. Massive network of networks - networking infrastructure. Connects millions of computers globally - info travels through it through protocols.






15. The ability of travel agencies to book hotel reservations directly into a hotel's reservation system






16. POS printer that is expensive but good for slips and receipts. Quick and fast.






17. Simultaneous processing






18. POS terminal used only for entering orders






19. POS printer that's good for printing orders






20. Exs such as mechanical keys - key cards - etc. They're inexpensive - convenient - traceable - secure - replaceable - low cost for new keys - recyclable - etc.






21. Indicates the forms of payments used during a shift






22. Automated report showing amounts of individual products sold during a specified period of time






23. Computer network within an organization that uses internet tech for members of the organization only. Uses internet tech - usually used for employees to browse company based systems.






24. Form of selling with no major party needed






25. simultaneous buying and selling of an asset in order to profit from a price difference






26. Micros - Aloha - Digital Dining - Positouch - Restaurant Mgr - Maitre D - Squirrel - Casio






27. An e-commerce strategy in which a seller negotiates a discounted rate with a supplier hotel and then adds a standard markup factor and sells the room to consumers






28. Travel agents - airlines - consumers






29. Electronic networks used by travel agents and some IDS channels to make airline - car rental - and cruise line reservations






30. Can be a one way ELS or two way. One way uses an electric key encoder while two way communicates to locks wirelessly. One key can be used in multiple locks for both.






31. POS terminal used only for taking orders (no cash drawer)






32. Unlike electronic locking systems - these are cheaper but heavier to carry - not convenient and have a high replacement cost - and you can't trace them. They're also duplicatable.






33. Installed in guest room and takes control of the lights and AC when it doesn't detect motion.






34. Type of ELS that operates through a centralized master code consul interfaced to every key lock. Expensive - yet secure.






35. Internet distribution systems






36. Projects furure hotel revenue by using projected occupancy rates and room rates






37. This system is a challenge because the server is located off site and the internet connection is sued to collect data from pos terminals to transfer to the remote server. it can be unavailable is the connection disconnects.






38. Global distribution systems are owned by and used by...






39. Non automated bar based on manual checking or honor system






40. Energy Management system






41. Used in evaluating pricing design and contents of a menu






42. Centrally controlled - individually controlled - and network controlled.






43. Produces a continuous detailed record of all POS transactions






44. Governs the internet. ICANN - non profit private sector corporation formed by the internets business - technical - academic - and user sector corporation formed by the Internets business' - technical - academic - and user communities.






45. Compiles weekly totals summarizing revenue earned by food and beverage departments or categories






46. Lowest or highest selling price on a menu






47. Using sub recipes as part of a menu item recipe






48. Key card - code based - smart card based - biometric






49. Safes and keycards use this technology for fingerprints - and scanners.






50. A set of demand forecasting techniques used to develop pricing strategies that maximize rooms revenue