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Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. POS terminal used to enter and settle checks and may support up to 4 cash drawers.






2. Automatic slip feed






3. A reservation network that handles reservations for airline flights - car rentals - and hotel rooms






4. Market Code






5. POS terminal used only for taking orders (no cash drawer)






6. Price look up keys






7. Unlike electronic locking systems - these are cheaper but heavier to carry - not convenient and have a high replacement cost - and you can't trace them. They're also duplicatable.






8. Indicates expecte beverage income by category






9. POS terminal used only for entering orders






10. Governs the internet. ICANN - non profit private sector corporation formed by the internets business - technical - academic - and user sector corporation formed by the Internets business' - technical - academic - and user communities.






11. Safes and keycards use this technology for fingerprints - and scanners.






12. Keys proframmable by management for specific menu items






13. Ensures all payments and charges are captured and recorded correctly.






14. Microprocessor based bar - capable of monitoring and posting sales transactions - determining refill and exp dates.






15. Efficient transaction progress - streamlining record keeping - info used more productively - tracking offers - cost savings






16. Massive network of networks - networking infrastructure. Connects millions of computers globally - info travels through it through protocols.






17. A set of demand forecasting techniques used to develop pricing strategies that maximize rooms revenue






18. The ability of travel agencies to book hotel reservations directly into a hotel's reservation system






19. Non automated bar based on manual checking or honor system






20. An e-commerce strategy in which a seller negotiates to a discounted rate with a supplier hotel and then adds a standard mark up and sells to consumers






21. Internet distribution systems






22. Similar to intranet but it enables the firms business partners (like suppliers and consumers) to access the firms intranet.






23. Used in evaluating pricing design and contents of a menu






24. Energy Management system






25. Electronic networks used by travel agents and some IDS channels to make airline - car rental - and cruise line reservations






26. Using sub recipes as part of a menu item recipe






27. Indicates the forms of payments used during a shift






28. Automated report showing amounts of individual products sold during a specified period of time






29. Calculates actual costs to idea costs to indicate areas that need tighter control






30. Can be a one way ELS or two way. One way uses an electric key encoder while two way communicates to locks wirelessly. One key can be used in multiple locks for both.






31. Projects furure hotel revenue by using projected occupancy rates and room rates






32. Simultaneous processing






33. Form of selling with no major party needed






34. Focused on ability for peopler o collaborate and share info online. It's more dynamic than the previous version and its more organized. Based on serving web applications.






35. Type of ELS that operates through a centralized master code consul interfaced to every key lock. Expensive - yet secure.






36. Employee ordering needed supplies or information






37. Keyboard overlay for each meal period






38. Lowest or highest selling price on a menu






39. Global Distribution System






40. Compiles weekly totals summarizing revenue earned by food and beverage departments or categories






41. Uses an inprinted bar code rather than a manual server entry to access a guest check






42. Computer network within an organization that uses internet tech for members of the organization only. Uses internet tech - usually used for employees to browse company based systems.






43. Indicates to managers how well categories of menu items sell and when






44. Key card - code based - smart card based - biometric






45. Indicates to managers how well individual products sell






46. Delineates reservation transactions and commisions payable - by travel agent






47. Indicated total sold by each individual server during a shift






48. Prevents info from one guest check from overwriting info from another






49. Travel agents - airlines - consumers






50. Produces a continuous detailed record of all POS transactions