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Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Automated report used in beverage alcohol sales to resolve discrepancies between sales by category and sales by beverage server






2. Similar to intranet but it enables the firms business partners (like suppliers and consumers) to access the firms intranet.






3. Automated report showing amounts of individual products sold during a specified period of time






4. Energy Management system






5. Projects furure hotel revenue by using projected occupancy rates and room rates






6. Computer network within an organization that uses internet tech for members of the organization only. Uses internet tech - usually used for employees to browse company based systems.






7. Market Code






8. Keys proframmable by management for specific menu items






9. Indicates the forms of payments used during a shift






10. Massive network of networks - networking infrastructure. Connects millions of computers globally - info travels through it through protocols.






11. Used in evaluating pricing design and contents of a menu






12. Form of selling with no major party needed






13. Ensures all payments and charges are captured and recorded correctly.






14. Can be a one way ELS or two way. One way uses an electric key encoder while two way communicates to locks wirelessly. One key can be used in multiple locks for both.






15. POS printer that's good for printing orders






16. Lowest or highest selling price on a menu






17. provides a daily summary of reservation records that were created - modified - or canceled






18. Safes and keycards use this technology for fingerprints - and scanners.






19. Indicates expecte beverage income by category






20. Recipes used to create a part of a menu item






21. Global distribution systems are owned by and used by...






22. Focused on ability for peopler o collaborate and share info online. It's more dynamic than the previous version and its more organized. Based on serving web applications.






23. Delineates reservation transactions and commisions payable - by travel agent






24. POS terminal used only for taking orders (no cash drawer)






25. Keyboard overlay for each meal period






26. Efficient transaction progress - streamlining record keeping - info used more productively - tracking offers - cost savings






27. Type of ELS that operates through a centralized master code consul interfaced to every key lock. Expensive - yet secure.






28. Automatic slip feed






29. POS terminal used only for entering orders






30. Bar equipped with a door alert system that reports to the minibar central computer via telephone line when the door is opened.






31. An e-commerce strategy in which a seller negotiates a discounted rate with a supplier hotel and then adds a standard markup factor and sells the room to consumers






32. Indicates to managers how well individual products sell






33. Microprocessor based bar - capable of monitoring and posting sales transactions - determining refill and exp dates.






34. Uses an inprinted bar code rather than a manual server entry to access a guest check






35. The ability of travel agencies to book hotel reservations directly into a hotel's reservation system






36. Electronic networks used by travel agents and some IDS channels to make airline - car rental - and cruise line reservations






37. Video display for kitchen orders






38. Used in conjunction with preset and of PLU keys to provide additional detailed prep instructions






39. Compiles weekly totals summarizing revenue earned by food and beverage departments or categories






40. Centrally controlled - individually controlled - and network controlled.






41. A hotel chain's reservation system in which all participating properties are contractually related






42. An intermediary between a central reservation system and e-distribution channelse






43. Non automated bar based on manual checking or honor system






44. A reservation network that handles reservations for airline flights - car rentals - and hotel rooms






45. Price look up keys






46. Summary of all relevant sales reports produced during a business week






47. Exs such as mechanical keys - key cards - etc. They're inexpensive - convenient - traceable - secure - replaceable - low cost for new keys - recyclable - etc.






48. Uses intranet - like the dell computer example. Supply chain technology






49. POS printer that is expensive but good for slips and receipts. Quick and fast.






50. Internet distribution systems






Can you answer 50 questions in 15 minutes?



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