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Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Microprocessor based bar - capable of monitoring and posting sales transactions - determining refill and exp dates.






2. Bar equipped with a door alert system that reports to the minibar central computer via telephone line when the door is opened.






3. Summary of all relevant sales reports produced during a business week






4. Governs the internet. ICANN - non profit private sector corporation formed by the internets business - technical - academic - and user sector corporation formed by the Internets business' - technical - academic - and user communities.






5. Focused on ability for peopler o collaborate and share info online. It's more dynamic than the previous version and its more organized. Based on serving web applications.






6. Using sub recipes as part of a menu item recipe






7. Indicates to managers how well categories of menu items sell and when






8. Micros - Aloha - Digital Dining - Positouch - Restaurant Mgr - Maitre D - Squirrel - Casio






9. Massive network of networks - networking infrastructure. Connects millions of computers globally - info travels through it through protocols.






10. POS terminal used only for taking orders (no cash drawer)






11. Type of ELS that operates through a centralized master code consul interfaced to every key lock. Expensive - yet secure.






12. Employee ordering needed supplies or information






13. Automatic slip feed






14. Safes and keycards use this technology for fingerprints - and scanners.






15. simultaneous buying and selling of an asset in order to profit from a price difference






16. Delineates reservation transactions and commisions payable - by travel agent






17. Similar to intranet but it enables the firms business partners (like suppliers and consumers) to access the firms intranet.






18. Employees place finger on small sensor to authenticate and log them in. Replaces passwords and key cards making it easier and more secure.






19. Efficient transaction progress - streamlining record keeping - info used more productively - tracking offers - cost savings






20. An intermediary between a central reservation system and e-distribution channelse






21. Key card - code based - smart card based - biometric






22. Video display for kitchen orders






23. Unlike electronic locking systems - these are cheaper but heavier to carry - not convenient and have a high replacement cost - and you can't trace them. They're also duplicatable.






24. A reservation network that handles reservations for airline flights - car rentals - and hotel rooms






25. Non automated bar based on manual checking or honor system






26. POS terminal used to enter and settle checks and may support up to 4 cash drawers.






27. POS terminal used only for entering orders






28. Apollo - Amadeus - Galileo - SABRE - TIAS






29. Keys proframmable by management for specific menu items






30. Prevents info from one guest check from overwriting info from another






31. Performs back and front office functions - supports housekeeping and catering. Keeps track of frequent guests and customers - internet reservation modules - tracks luggage as well.






32. A set of demand forecasting techniques used to develop pricing strategies that maximize rooms revenue






33. This system is a challenge because the server is located off site and the internet connection is sued to collect data from pos terminals to transfer to the remote server. it can be unavailable is the connection disconnects.






34. Ensures all payments and charges are captured and recorded correctly.






35. Produces a continuous detailed record of all POS transactions






36. Travel agents - airlines - consumers






37. Energy Management system






38. Can be a one way ELS or two way. One way uses an electric key encoder while two way communicates to locks wirelessly. One key can be used in multiple locks for both.






39. Automatic form number reader






40. Projects furure hotel revenue by using projected occupancy rates and room rates






41. Automated report used in beverage alcohol sales to resolve discrepancies between sales by category and sales by beverage server






42. Uses intranet - like the dell computer example. Supply chain technology






43. Uses an inprinted bar code rather than a manual server entry to access a guest check






44. Automated report showing amounts of individual products sold during a specified period of time






45. Exs such as mechanical keys - key cards - etc. They're inexpensive - convenient - traceable - secure - replaceable - low cost for new keys - recyclable - etc.






46. Form of selling with no major party needed






47. Computer network within an organization that uses internet tech for members of the organization only. Uses internet tech - usually used for employees to browse company based systems.






48. Recipes used to create a part of a menu item






49. Indicates the forms of payments used during a shift






50. Installed in guest room and takes control of the lights and AC when it doesn't detect motion.