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Hospitality Information Technology
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Subject
:
hospitality
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Automated report showing amounts of individual products sold during a specified period of time
Revenue forecast report
Sub recipe
Thermal Printer
Product usage report
2. Indicates to managers how well individual products sell
Product usage report
Sales mix report
Main users of GDS
Pre-set keys
3. Focused on ability for peopler o collaborate and share info online. It's more dynamic than the previous version and its more organized. Based on serving web applications.
Web 2.0
Biometrics in hotels
Types of electronic in room safes
Price point
4. Global distribution systems are owned by and used by...
Airlines; travel agents
C2C
Web 2.0
Modifier keys
5. Automatic form number reader
Microprocessor ELS
ADNR
Semi automated bar
Affiliate reservation system
6. Electronic networks used by travel agents and some IDS channels to make airline - car rental - and cruise line reservations
Real time capability
Main users of GDS
Table Management Systems
Global distribution system
7. Apollo - Amadeus - Galileo - SABRE - TIAS
Real time capability
Types of EMS
Fingerprint reader POS
Big names of GDS programs
8. Travel agents - airlines - consumers
B2B
Main users of GDS
B2E
KDU
9. Recipes used to create a part of a menu item
Sales category analysis report
Sub recipe
Types of EMS
Benefits of using a POS system
10. Used in evaluating pricing design and contents of a menu
Sales by major beverage category rport
Menu engineering
Outstanding guest checks report
Seamless integration
11. Price look up keys
PLU keys
Internet corporation for assigned names and numbers
Most POS systems are based on...
Journal printer
12. This system is a challenge because the server is located off site and the internet connection is sued to collect data from pos terminals to transfer to the remote server. it can be unavailable is the connection disconnects.
Web based POS
Extranet
Mechanical locking systems
Seamless integration
13. POS printer that is expensive but good for slips and receipts. Quick and fast.
Thermal Printer
Sales category analysis report
Arbitrage
Merchant model
14. Video display for kitchen orders
Server/Pre Check POS terminal
Internet corporation for assigned names and numbers
KDU
GDS
15. Global Distribution System
Marketing category report
GDS
Modifier keys
Wholesaler model and merchant model
16. Bar equipped with a door alert system that reports to the minibar central computer via telephone line when the door is opened.
Types of EMS
C2C
Thermal Printer
Semi automated bar
17. Using sub recipes as part of a menu item recipe
Automated bar
Biometrics in hotels
Recipe chaining
Journal printer
18. Selling through internet to the extranet - like online shopping
Marketing category report
B2C
Global distribution system
Body motion sensor detector
19. Automated report used in beverage alcohol sales to resolve discrepancies between sales by category and sales by beverage server
Outstanding guest checks report
Types of EMS
PMS
Main users of GDS
20. Non automated bar based on manual checking or honor system
Traditional mini bar
Night Audit
Web 2.0
Automated bar
21. POS terminal used to enter and settle checks and may support up to 4 cash drawers.
Price point
Seamless integration
Thermal Printer
Cashier POS terminal
22. Microprocessor based bar - capable of monitoring and posting sales transactions - determining refill and exp dates.
Automated bar
AFNR
Fingerprint reader POS
Sales mix report
23. Lowest or highest selling price on a menu
Traditional mini bar
B2C
Weekly sales spreadsheet
Price point
24. Uses an inprinted bar code rather than a manual server entry to access a guest check
Recipe chaining
AFNR
Price point
Product usage report
25. Type of ELS that operates through a centralized master code consul interfaced to every key lock. Expensive - yet secure.
Mechanical locking systems
Sales by beverage server report
Field in PMS to put guest type
Hardwired ELS
26. Computer network within an organization that uses internet tech for members of the organization only. Uses internet tech - usually used for employees to browse company based systems.
Main users of GDS
B2E
Biometrics in hotels
Intranet
27. Used in conjunction with preset and of PLU keys to provide additional detailed prep instructions
Modifier keys
Outstanding guest checks report
Revenue management
Benefits of using a POS system
28. Market Code
Field in PMS to put guest type
Internet
Cashier POS terminal
Sales by beverage server report
29. Employee ordering needed supplies or information
Intranet
B2E
Product usage report
Journal printer
30. Installed in guest room and takes control of the lights and AC when it doesn't detect motion.
Body motion sensor detector
Arbitrage
Web 2.0
Seamless integration
31. Form of selling with no major party needed
EMS
Traditional mini bar
Table Management Systems
C2C
32. Massive network of networks - networking infrastructure. Connects millions of computers globally - info travels through it through protocols.
Pre check terminal
Internet
KDU
PLU keys
33. Indicates expecte beverage income by category
Intersell agency
Traditional mini bar
Sales by major beverage category rport
Revenue forecast report
34. Internet distribution systems
Benefits of using a POS system
Microprocessor ELS
IDS
B2C
35. POS printer that's good for printing orders
Main users of GDS
AFNR
Dot Matrix Print
Big names of GDS programs
36. Efficient transaction progress - streamlining record keeping - info used more productively - tracking offers - cost savings
Pre check terminal
Most POS systems are based on...
Pre-set keys
Benefits of using a POS system
37. An intermediary between a central reservation system and e-distribution channelse
DSP (disp. serv. provider)
ASF
Big names of GDS programs
GDS
38. Safes and keycards use this technology for fingerprints - and scanners.
Biometrics in hotels
B2B
PMS
B2E
39. Similar to intranet but it enables the firms business partners (like suppliers and consumers) to access the firms intranet.
Affiliate reservation system
Dot Matrix Print
PLU keys
Extranet
40. A hotel chain's reservation system in which all participating properties are contractually related
Affiliate reservation system
DSP (disp. serv. provider)
B2C
Intranet
41. Automatic slip feed
Sales by beverage server report
ASF
B2C
Field in PMS to put guest type
42. Compiles weekly totals summarizing revenue earned by food and beverage departments or categories
Biometrics in hotels
Marketing category report
Modifier keys
Thermal Printer
43. Employees place finger on small sensor to authenticate and log them in. Replaces passwords and key cards making it easier and more secure.
Night Audit
Most POS systems are based on...
Fingerprint reader POS
Modifier keys
44. Unlike electronic locking systems - these are cheaper but heavier to carry - not convenient and have a high replacement cost - and you can't trace them. They're also duplicatable.
Mechanical locking systems
Sales by major beverage category rport
Most POS systems are based on...
Weekly sales spreadsheet
45. Governs the internet. ICANN - non profit private sector corporation formed by the internets business - technical - academic - and user sector corporation formed by the Internets business' - technical - academic - and user communities.
Dot Matrix Print
Table Management Systems
ASF
Internet corporation for assigned names and numbers
46. An e-commerce strategy in which a seller negotiates a discounted rate with a supplier hotel and then adds a standard markup factor and sells the room to consumers
Cashier POS terminal
Pre check terminal
Real time capability
Wholesaler model and merchant model
47. The ability of travel agencies to book hotel reservations directly into a hotel's reservation system
Seamless integration
Intersell agency
Settlement methods report
Real time capability
48. Produces a continuous detailed record of all POS transactions
Big names of GDS programs
Sales mix report
Airlines; travel agents
Journal printer
49. Ensures all payments and charges are captured and recorded correctly.
PLU keys
Night Audit
KDU
Revenue management
50. Exs such as mechanical keys - key cards - etc. They're inexpensive - convenient - traceable - secure - replaceable - low cost for new keys - recyclable - etc.
Revenue forecast report
Sales by major beverage category rport
Electronic Locking System
Sub recipe
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