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Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Focused on ability for peopler o collaborate and share info online. It's more dynamic than the previous version and its more organized. Based on serving web applications.






2. Recipes used to create a part of a menu item






3. Ensures all payments and charges are captured and recorded correctly.






4. POS printer that is expensive but good for slips and receipts. Quick and fast.






5. A reservation network that handles reservations for airline flights - car rentals - and hotel rooms






6. Video display for kitchen orders






7. Key card - code based - smart card based - biometric






8. Installed in guest room and takes control of the lights and AC when it doesn't detect motion.






9. Automatic form number reader






10. Employee ordering needed supplies or information






11. This system is a challenge because the server is located off site and the internet connection is sued to collect data from pos terminals to transfer to the remote server. it can be unavailable is the connection disconnects.






12. Travel agents - airlines - consumers






13. POS terminal used only for entering orders






14. Centrally controlled - individually controlled - and network controlled.






15. Delineates reservation transactions and commisions payable - by travel agent






16. Uses an inprinted bar code rather than a manual server entry to access a guest check






17. Global Distribution System






18. Similar to intranet but it enables the firms business partners (like suppliers and consumers) to access the firms intranet.






19. An e-commerce strategy in which a seller negotiates to a discounted rate with a supplier hotel and then adds a standard mark up and sells to consumers






20. POS printer that's good for printing orders






21. provides a daily summary of reservation records that were created - modified - or canceled






22. Safes and keycards use this technology for fingerprints - and scanners.






23. System that reduces guests wait times - improves service - lowers amnt of decisions employees need to make - processes reservations and wait lists - distributes workload evenly - captures customer info - appropriate for high volume restaurants.






24. Unlike electronic locking systems - these are cheaper but heavier to carry - not convenient and have a high replacement cost - and you can't trace them. They're also duplicatable.






25. Summary of all relevant sales reports produced during a business week






26. Automated report showing amounts of individual products sold during a specified period of time






27. Efficient transaction progress - streamlining record keeping - info used more productively - tracking offers - cost savings






28. Uses intranet - like the dell computer example. Supply chain technology






29. Keys proframmable by management for specific menu items






30. POS terminal used to enter and settle checks and may support up to 4 cash drawers.






31. Indicated total sold by each individual server during a shift






32. Simultaneous processing






33. Global distribution systems are owned by and used by...






34. Apollo - Amadeus - Galileo - SABRE - TIAS






35. Used in evaluating pricing design and contents of a menu






36. Market Code






37. A hotel chain's reservation system in which all participating properties are contractually related






38. Price look up keys






39. Keyboard overlay for each meal period






40. Indicates to managers how well categories of menu items sell and when






41. Electronic networks used by travel agents and some IDS channels to make airline - car rental - and cruise line reservations






42. Selling through internet to the extranet - like online shopping






43. Massive network of networks - networking infrastructure. Connects millions of computers globally - info travels through it through protocols.






44. Indicates the forms of payments used during a shift






45. Prevents info from one guest check from overwriting info from another






46. Used in conjunction with preset and of PLU keys to provide additional detailed prep instructions






47. POS terminal used only for taking orders (no cash drawer)






48. Using sub recipes as part of a menu item recipe






49. Indicates to managers how well individual products sell






50. Compiles weekly totals summarizing revenue earned by food and beverage departments or categories







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