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Hospitality Information Technology

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Indicates expecte beverage income by category






2. A hotel chain's reservation system in which all participating properties are contractually related






3. Using sub recipes as part of a menu item recipe






4. Installed in guest room and takes control of the lights and AC when it doesn't detect motion.






5. Employee ordering needed supplies or information






6. This system is a challenge because the server is located off site and the internet connection is sued to collect data from pos terminals to transfer to the remote server. it can be unavailable is the connection disconnects.






7. Massive network of networks - networking infrastructure. Connects millions of computers globally - info travels through it through protocols.






8. A reservation network that handles reservations for airline flights - car rentals - and hotel rooms






9. An intermediary between a central reservation system and e-distribution channelse






10. Automatic form number reader






11. Apollo - Amadeus - Galileo - SABRE - TIAS






12. Market Code






13. Can be a one way ELS or two way. One way uses an electric key encoder while two way communicates to locks wirelessly. One key can be used in multiple locks for both.






14. Uses an inprinted bar code rather than a manual server entry to access a guest check






15. Prevents info from one guest check from overwriting info from another






16. provides a daily summary of reservation records that were created - modified - or canceled






17. POS terminal used to enter and settle checks and may support up to 4 cash drawers.






18. POS printer that's good for printing orders






19. POS terminal used only for entering orders






20. Connects a CRS and GDS - providing consumers and agents access to the CRS. Helps incur switch feeds.






21. Recipes used to create a part of a menu item






22. Exs such as mechanical keys - key cards - etc. They're inexpensive - convenient - traceable - secure - replaceable - low cost for new keys - recyclable - etc.






23. Travel agents - airlines - consumers






24. Performs back and front office functions - supports housekeeping and catering. Keeps track of frequent guests and customers - internet reservation modules - tracks luggage as well.






25. Global Distribution System






26. Calculates actual costs to idea costs to indicate areas that need tighter control






27. Ensures all payments and charges are captured and recorded correctly.






28. Micros - Aloha - Digital Dining - Positouch - Restaurant Mgr - Maitre D - Squirrel - Casio






29. Compiles weekly totals summarizing revenue earned by food and beverage departments or categories






30. Computer network within an organization that uses internet tech for members of the organization only. Uses internet tech - usually used for employees to browse company based systems.






31. Used in evaluating pricing design and contents of a menu






32. An e-commerce strategy in which a seller negotiates a discounted rate with a supplier hotel and then adds a standard markup factor and sells the room to consumers






33. Similar to intranet but it enables the firms business partners (like suppliers and consumers) to access the firms intranet.






34. Keyboard overlay for each meal period






35. Microprocessor based bar - capable of monitoring and posting sales transactions - determining refill and exp dates.






36. Key card - code based - smart card based - biometric






37. An e-commerce strategy in which a seller negotiates to a discounted rate with a supplier hotel and then adds a standard mark up and sells to consumers






38. Non automated bar based on manual checking or honor system






39. Employees place finger on small sensor to authenticate and log them in. Replaces passwords and key cards making it easier and more secure.






40. Global distribution systems are owned by and used by...






41. POS terminal used only for taking orders (no cash drawer)






42. Focused on ability for peopler o collaborate and share info online. It's more dynamic than the previous version and its more organized. Based on serving web applications.






43. Price look up keys






44. Produces a continuous detailed record of all POS transactions






45. Used in conjunction with preset and of PLU keys to provide additional detailed prep instructions






46. Video display for kitchen orders






47. The ability of travel agencies to book hotel reservations directly into a hotel's reservation system






48. Indicates the forms of payments used during a shift






49. Safes and keycards use this technology for fingerprints - and scanners.






50. Indicates to managers how well categories of menu items sell and when