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HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Factors that incite an employee to put out more effort and enthusiasm for his or her job






2. Differs from other forms of communication in that there are usually only a few participants involved (often just two people) - the individuals are in close proximity to each other as shown - and the feedback is immediate






3. Simply an account of past sales volumes in a foodservice operation






4. The process of removing customers and employees from the premises when a crisis occurs






5. A strategy to share information that the receiver would not normally know






6. Meetings that are scheduled on a regular basis between the employee and employer to discuss the employee's job performance and additional pay - if any - for the coming year






7. Govern unemployment compensation






8. Someone who can play the role of a wise advisor for you






9. Developing the message to be sent






10. A tool used to identify Strengths and Weaknesses and to examine Opportunities and Threats employees face in the organization






11. Refers to the need to develop relationships with people as individuals or in groups






12. Created for the specific purpose of solving an immediate problem






13. Refers to a wide range of processes that encourages solutions to problems that do not require formal grievance steps within an organization






14. A specific description or statement of what a manager wants to achieve






15. Connecting with several people to build relationships that may result in career advancement - industry updates and knowledge or career enhancements






16. Refers specifically to the pay that an employee receives as a result of working for the organization and is a subcategory to compensation






17. Guidelines for conduct that have enduring and lasting value to a society or organization






18. A report written by management reiterating the problem and its solution






19. A chart that shows employees what days and hours they are expected to work






20. These goals focus on broad statements of what the organization as a whole wants to achieve






21. The ability to inspire and motivate employees to behave in accordance with the vision of an organization and to accomplish the organization's goals






22. A list of topics that will be reviewed or dealt with at a meeting






23. A specific point associated with an agenda item that needs some type of action performed






24. To explore all of a problem's potential causes






25. Being unfairly partial to one or more employees






26. An official record of key points discussed or covered at a meeting - as well as anything that might have been decided or completed during the meeting






27. A process that assists the employee in improving his or her performance - and bringing it up to standards to avoid termination procedures






28. A thought-out process presented in a logical sequence - which must be followed to arrive at a reasonable conclusion






29. Those costs that have both a fixed and variable element - such that one part will not change as sales volume changes - whereas the other part will change






30. The budgeted dollar amount for each type of cost






31. A binding contract formed from the pay ranges - along with other working conditions agreed to by both management and labor






32. Actions by an employee that typically cause immediate termination






33. A criterion set by management that measures the quality and quantity of an employee's work






34. The procedure and guidelines for employees to follow when they want time off from work






35. The sum of activities a person performs to meet goals and/or to further his or her career






36. Usually associated with a sales function and are a percentage of the money taken in on various types of sales






37. A conversation without prepared questions






38. A potential solution to a problem






39. The state of acting in a collaborative and cooperative effort to create positive results for the achievement of a common goal






40. The action or situation that initiates the problem






41. The execution of processes and the use of tools that increase a person's efficiency and productivity






42. A visible space to write those ideas or topics that are important and brought up in a meeting - but that cannot be addressed






43. Represent a select few of the highest concerns of the company






44. The ability to plan - organize - direct - staff - control - and evaluate the many functions in a food service organization for the purpose of serving organizational goals






45. A question or situation that needs an answer or a solution






46. Comprised of the numerous messages and information that convey operational procedures - policies - and announcements to a wide variety of audiences






47. Meals to be served






48. A type of action meeting in which some type of crisis has occurred and immediate action must be taken






49. The ability to attend closely to what another person is saying to capture the essence of a message being communicated






50. A hybrid of favoritism in which a manager favors a relative for special assignments or promotions







Sorry!:) No result found.

Can you answer 50 questions in 15 minutes?


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