Test your basic knowledge |

HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Shows which job classifications are essential or primary to staff and which are secondary






2. A company's key elements of operation - and they serve as the foundation for the development of both the vision statement and the mission statement






3. Process in which a neutral third party facilitates a discussion of difficult issues and negotiates an agreement






4. The state of acting in a collaborative and cooperative effort to create positive results for the achievement of a common goal






5. A visible space to write those ideas or topics that are important and brought up in a meeting - but that cannot be addressed






6. Discussion between involved people with the goal of reaching an agreement that both can accept






7. Intact work units of a small group of employees who manage many daily operational issues with little supervision






8. A document outlining specific actions to take in the event of an emergency - crisis - or unexpected event






9. A condition or feeling experienced when a person perceives that demands exceed the resources he or she has available either personally or socially






10. Employees who - inaddition to their regularly assigned tasks - train new hires and perform other functions assigned by management






11. A method of collecting ideas from all participants without criticism or judgment






12. A process of working with and through others to get a significant task or project completed






13. Statements of desired results






14. A federal law that sets minimum wage - overtime pay - equal pay - record-keeping - and child-labor standards for covered employees






15. Refers to a wide range of processes that encourages solutions to problems that do not require formal grievance steps within an organization






16. Composed of employees from different areas who focus on solving problems that impact their particular areas as well as the organization






17. A binding contract formed from the pay ranges - along with other working conditions agreed to by both management and labor






18. Any sound that interferes with clear reception






19. Usually associated with a sales function and are a percentage of the money taken in on various types of sales






20. Formulating the details of a meeting beforehand so you and the participants know what should occur during it






21. Meetings that are scheduled on a regular basis between the employee and employer to discuss the employee's job performance and additional pay - if any - for the coming year






22. Meals to be served






23. A type of action meeting in which some type of crisis has occurred and immediate action must be taken






24. A potential solution to a problem






25. Tend to be associated with management positions since they are fixed dollar amounts for compensation






26. Costs that management cannot control






27. Those costs that have both a fixed and variable element - such that one part will not change as sales volume changes - whereas the other part will change






28. An estimate of future sales based on historical sales records and other information viewed as relevant by management






29. Providing encouragement - listening more than telling - and promoting team discussions






30. Expand the responsibilities of a particular group of employees






31. Developing the message to be sent






32. A standard by which something can be measured or judged






33. Indicates that you have demonstrated a high level of skill and have met specific performance requirements by participating in a rigorous process to become certified






34. A quick - interactive activity that prepares people to focus on the meeting and its objectives






35. Refers to the need to develop relationships with people as individuals or in groups






36. Factors that incite an employee to put out more effort and enthusiasm for his or her job






37. The medium through which the message will be communicated






38. Putting a positive thought into the public's mind following a negative situation






39. A hybrid of favoritism in which a manager favors a relative for special assignments or promotions






40. Handing a task over to a subordinate and assigning either authority - responsibility - or both to that person to carry out a specific activity






41. Govern unemployment compensation






42. Simply stated criteria used to determine whether a goal has been met






43. A situation in which management must terminate an employee for one of four reasons - including lack of work for the individual - lack of funding - unsatisfactory performance - or violating a company policy






44. The many expressions and movements of a speaker that convey additional information about the message being given






45. The main connection between the sender and receiver






46. The receiver's process of translating the sender's message into a meaningful form






47. Any unwelcome sexual advance - request for sexual favors - or any conduct of a sexual nature






48. All types of wages combined with other rewards or benefits that the employee receives as part of a package






49. Comprised of the numerous messages and information that convey operational procedures - policies - and announcements to a wide variety of audiences






50. Costs that management can control