Test your basic knowledge |

HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The process of removing customers and employees from the premises when a crisis occurs






2. A criterion set by management that measures the quality and quantity of an employee's work






3. A process that assists the employee in improving his or her performance - and bringing it up to standards to avoid termination procedures






4. Refines the vision statement by stating the purpose of the organization to employees and customers






5. A question or situation that needs an answer or a solution






6. These goals focus on broad statements of what the organization as a whole wants to achieve






7. The state of acting in a collaborative and cooperative effort to create positive results for the achievement of a common goal






8. Simply stated criteria used to determine whether a goal has been met






9. Includes key personnel to be notified in the event of a crisis - such as each member of management






10. A process managers use to identify what causes stress for them in the workplace as well as in their personal life - and then to apply various strategies to minimize its effects






11. Involves telling the group what specifically needs to be accomplished - establishing guidelines - and providing specifics on the five Ws (who - what - when where - why) and how






12. Occurs when an employee - of his or her own free will - decides to leave an organization






13. Teams are getting to know each other - in addition to learning what will be required of them in order to achieve their assigned goal






14. A federal law that sets minimum wage - overtime pay - equal pay - record-keeping - and child-labor standards for covered employees






15. The person for whom the communication is intended






16. All aspects of the project are evaluated






17. Guidelines and procedures that explain how employees must notify management if they are unable to work






18. A federal law that allows eligible employees to take an extended amount of time off for medical and other personal reasons






19. The receiver's process of translating the sender's message into a meaningful form






20. A strategy of steps to carry out so that a problem does not recur






21. A tool used to identify Strengths and Weaknesses and to examine Opportunities and Threats employees face in the organization






22. The environment that a message travels through






23. Team members can analyze and solve problems effectively together






24. The standards of conduct or set of values and principles an individual or organization applies to work






25. Shows which job classifications are essential or primary to staff and which are secondary






26. Being unfairly partial to one or more employees






27. Any message presented to staff to create a cohesive and productive workforce






28. Refers to the need to feel a part of a group






29. The reality of the project sets in for the team and various interpersonal conflicts begin to surface






30. Expand the responsibilities of a particular group of employees






31. Infrequent speeches - presentations - lengthy memos - or reports that require systematic planning and developments






32. Actions by an employee that typically cause immediate termination






33. A process of working with and through others to get a significant task or project completed






34. These objectives link to the organizational goals and help produce the desired outcome






35. Meetings in which the purpose is to generate a list of ideas or creative solutions to an issue confronting the organization






36. Uses a definite format that involves a set of questions to chart the employee's response






37. A quick - interactive activity that prepares people to focus on the meeting and its objectives






38. A catastrophe that cannot be stopped from happening






39. The action or situation that initiates the problem






40. A condition or feeling experienced when a person perceives that demands exceed the resources he or she has available either personally or socially






41. An official record of key points discussed or covered at a meeting - as well as anything that might have been decided or completed during the meeting






42. Indicates that you have demonstrated a high level of skill and have met specific performance requirements by participating in a rigorous process to become certified






43. Any unwelcome sexual advance - request for sexual favors - or any conduct of a sexual nature






44. Connecting with several people to build relationships that may result in career advancement - industry updates and knowledge or career enhancements






45. A hybrid of favoritism in which a manager favors a relative for special assignments or promotions






46. A template used for creating weekly employee schedules






47. Statements of desired results






48. Meetings that share communication






49. A conversation without prepared questions






50. A report written by management reiterating the problem and its solution