Test your basic knowledge |

HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Describes what an organization wants to become and why it exists






2. Comprised of the numerous messages and information that convey operational procedures - policies - and announcements to a wide variety of audiences






3. A federal law that allows eligible employees to take an extended amount of time off for medical and other personal reasons






4. The state of acting in a collaborative and cooperative effort to create positive results for the achievement of a common goal






5. Those factors that cause a person to behave or act in either a goal-seeking or satisfying manner and may be influenced by physiological drives or by external stimuli






6. Composed of employees from different areas who focus on solving problems that impact their particular areas as well as the organization






7. A standard by which something can be measured or judged






8. Refers to the need to feel a part of a group






9. Represent a select few of the highest concerns of the company






10. The environment that a message travels through






11. The process of removing customers and employees from the premises when a crisis occurs






12. Dollar amounts in addition to the regular wage and salary






13. The action or situation that initiates the problem






14. All opportunities that managers have to talk with their employees on a one-to-one basis or in small groups






15. Refers specifically to the pay that an employee receives as a result of working for the organization and is a subcategory to compensation






16. An official record of key points discussed or covered at a meeting - as well as anything that might have been decided or completed during the meeting






17. A quick - interactive activity that prepares people to focus on the meeting and its objectives






18. Those costs that have both a fixed and variable element - such that one part will not change as sales volume changes - whereas the other part will change






19. Meetings that are scheduled on a regular basis between the employee and employer to discuss the employee's job performance and additional pay - if any - for the coming year






20. Expand the responsibilities of a particular group of employees






21. Created for the specific purpose of solving an immediate problem






22. Differs from other forms of communication in that there are usually only a few participants involved (often just two people) - the individuals are in close proximity to each other as shown - and the feedback is immediate






23. A potential solution to a problem






24. A process managers use to identify what causes stress for them in the workplace as well as in their personal life - and then to apply various strategies to minimize its effects






25. Guidelines for conduct that have enduring and lasting value to a society or organization






26. A visible space to write those ideas or topics that are important and brought up in a meeting - but that cannot be addressed






27. The norms regarding how meetings are run - how participants should interact - and what behavior is acceptable






28. A question or situation that needs an answer or a solution






29. A process of working with and through others to get a significant task or project completed






30. Tend to be associated with management positions since they are fixed dollar amounts for compensation






31. A chart that shows employees what days and hours they are expected to work






32. Costs that management can control






33. Uses a definite format that involves a set of questions to chart the employee's response






34. A condition or feeling experienced when a person perceives that demands exceed the resources he or she has available either personally or socially






35. All aspects of the project are evaluated






36. Someone who assists in making the meeting run easier






37. The execution of processes and the use of tools that increase a person's efficiency and productivity






38. Brief meetings in which the goal is to decide and commit to action






39. A meeting between the employer and employee when the employee leaves the company






40. Statements of desired results






41. The reality of the project sets in for the team and various interpersonal conflicts begin to surface






42. A federal law that sets minimum wage - overtime pay - equal pay - record-keeping - and child-labor standards for covered employees






43. Meetings that share communication






44. Set by management to ensure the operation's profitability






45. Meetings in which the purpose is to generate a list of ideas or creative solutions to an issue confronting the organization






46. A template used for creating weekly employee schedules






47. A catastrophe that cannot be stopped from happening






48. Infrequent speeches - presentations - lengthy memos - or reports that require systematic planning and developments






49. These goals focus on broad statements of what the organization as a whole wants to achieve






50. Developing the message to be sent