Test your basic knowledge |

HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A chart that shows which days and times the management staff is expected to work






2. A catastrophe that cannot be stopped from happening






3. The ability to inspire and motivate employees to behave in accordance with the vision of an organization and to accomplish the organization's goals






4. Uses a definite format that involves a set of questions to chart the employee's response






5. Dollar amounts in addition to the regular wage and salary






6. An estimate of future sales based on historical sales records and other information viewed as relevant by management






7. A binding contract formed from the pay ranges - along with other working conditions agreed to by both management and labor






8. Outcomes that can be assessed by some means within the areas of performance - learning - and perception






9. A specific point associated with an agenda item that needs some type of action performed






10. A condition or feeling experienced when a person perceives that demands exceed the resources he or she has available either personally or socially






11. Meals to be served






12. Usually associated with a sales function and are a percentage of the money taken in on various types of sales






13. Connecting with several people to build relationships that may result in career advancement - industry updates and knowledge or career enhancements






14. A meeting between the employer and employee when the employee leaves the company






15. A strategy developed in advance for dealing with newspaper - television - and radio reporters regarding the company's reaction to a crisis






16. The main connection between the sender and receiver






17. The person for whom the communication is intended






18. The degree of responsibility an individual has to an activity






19. Providing encouragement - listening more than telling - and promoting team discussions






20. A conversation without prepared questions






21. Refers to the need to develop relationships with people as individuals or in groups






22. A question or situation that needs an answer or a solution






23. Any unwelcome sexual advance - request for sexual favors - or any conduct of a sexual nature






24. A list of topics that will be reviewed or dealt with at a meeting






25. Statements of desired results






26. A federal law that sets minimum wage - overtime pay - equal pay - record-keeping - and child-labor standards for covered employees






27. Costs that management can control






28. The many expressions and movements of a speaker that convey additional information about the message being given






29. The ability to plan - organize - direct - staff - control - and evaluate the many functions in a food service organization for the purpose of serving organizational goals






30. Meetings involving a group or team whose purpose is to tackle a problem






31. A process managers use to identify what causes stress for them in the workplace as well as in their personal life - and then to apply various strategies to minimize its effects






32. A template used for creating weekly employee schedules






33. Infrequent speeches - presentations - lengthy memos - or reports that require systematic planning and developments






34. Refers to a wide range of processes that encourages solutions to problems that do not require formal grievance steps within an organization






35. A criterion set by management that measures the quality and quantity of an employee's work






36. Identifying what tasks - actions - and other events need to happen as a result of the meeting - as well as setting a date and time for the next meeting






37. Actions by an employee that typically cause immediate termination






38. The standards of conduct or set of values and principles an individual or organization applies to work






39. The budgeted dollar amount for each type of cost






40. Brief meetings in which the goal is to decide and commit to action






41. A strategy of steps to carry out so that a problem does not recur






42. Team members can analyze and solve problems effectively together






43. A hybrid of favoritism in which a manager favors a relative for special assignments or promotions






44. A catastrophe that can be precluded from happening






45. Refers to the way in which managers interact with staff and the value system that governs their daily conduct






46. All types of wages combined with other rewards or benefits that the employee receives as part of a package






47. Set by management to ensure the operation's profitability






48. A specific description or statement of what a manager wants to achieve






49. The state of acting in a collaborative and cooperative effort to create positive results for the achievement of a common goal






50. Further refine and divide the organizational goals and departmental objectives into smaller components that focus on an individual's contribution