Test your basic knowledge |

HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. An additional sum paid to an employee whose work is superior and whose services are valued






2. Discussion between involved people with the goal of reaching an agreement that both can accept






3. An assembly of people for the purpose of discussing or making decisions about some topics






4. Process in which a third party listens and reviews facts and makes a decision to settle the conflict






5. A tool used to identify Strengths and Weaknesses and to examine Opportunities and Threats employees face in the organization






6. A meeting between the employer and employee when the employee leaves the company






7. Meetings that share communication






8. Someone who can play the role of a wise advisor for you






9. A specific point associated with an agenda item that needs some type of action performed






10. A law that requires all employers to pay employees minimum wage plus overtime for any hours worked over forty per week






11. A process for developing employees' abilities to do tasks other than the ones they are regularly assigned to do






12. An estimate of future sales based on historical sales records and other information viewed as relevant by management






13. Providing encouragement - listening more than telling - and promoting team discussions






14. The originator and developer of the information that will be communicated






15. Uses a definite format that involves a set of questions to chart the employee's response






16. A process that assists the employee in improving his or her performance - and bringing it up to standards to avoid termination procedures






17. Outcomes that can be assessed by some means within the areas of performance - learning - and perception






18. The budgeted dollar amount for each type of cost






19. Refers to a wide range of processes that encourages solutions to problems that do not require formal grievance steps within an organization






20. Includes key personnel to be notified in the event of a crisis - such as each member of management






21. Actions by an employee that typically cause immediate termination






22. Created for the specific purpose of solving an immediate problem






23. A quick - interactive activity that prepares people to focus on the meeting and its objectives






24. The main connection between the sender and receiver






25. Occurs when an employee - of his or her own free will - decides to leave an organization






26. Those factors that cause a person to behave or act in either a goal-seeking or satisfying manner and may be influenced by physiological drives or by external stimuli






27. Someone who assists in making the meeting run easier






28. A template used for creating weekly employee schedules






29. The person for whom the communication is intended






30. A specific description or statement of what a manager wants to achieve






31. Employees who - inaddition to their regularly assigned tasks - train new hires and perform other functions assigned by management






32. A question or situation that needs an answer or a solution






33. The sum of activities a person performs to meet goals and/or to further his or her career






34. A chart that shows employees what days and hours they are expected to work






35. Personal characteristics that are work-related






36. Guidelines for conduct that have enduring and lasting value to a society or organization






37. A standard by which something can be measured or judged






38. A strategy of steps to carry out so that a problem does not recur






39. The standards of conduct or set of values and principles an individual or organization applies to work






40. A thought-out process presented in a logical sequence - which must be followed to arrive at a reasonable conclusion






41. Comprised of the numerous messages and information that convey operational procedures - policies - and announcements to a wide variety of audiences






42. Dollar amounts in addition to the regular wage and salary






43. A report written by management reiterating the problem and its solution






44. Refers to the need to develop relationships with people as individuals or in groups






45. Set by management to ensure the operation's profitability






46. A visible space to write those ideas or topics that are important and brought up in a meeting - but that cannot be addressed






47. Statements of desired results






48. The act of identifying with the feelings - thoughts - or attitudes of another person






49. Refines the vision statement by stating the purpose of the organization to employees and customers






50. The many expressions and movements of a speaker that convey additional information about the message being given