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HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Connecting with several people to build relationships that may result in career advancement - industry updates and knowledge or career enhancements






2. The action or situation that initiates the problem






3. Intact work units of a small group of employees who manage many daily operational issues with little supervision






4. A binding contract formed from the pay ranges - along with other working conditions agreed to by both management and labor






5. Team members can analyze and solve problems effectively together






6. All aspects of the project are evaluated






7. Being unfairly partial to one or more employees






8. The act of identifying with the feelings - thoughts - or attitudes of another person






9. A standard by which something can be measured or judged






10. These objectives link to the organizational goals and help produce the desired outcome






11. An event that happens without warning and normally affects a number of people






12. The ability to attend closely to what another person is saying to capture the essence of a message being communicated






13. Expand the responsibilities of a particular group of employees






14. A process of working with and through others to get a significant task or project completed






15. Serve as a set of standards by which an organization operates






16. Meals to be served






17. Refers to the need to feel a part of a group






18. The ability to plan - organize - direct - staff - control - and evaluate the many functions in a food service organization for the purpose of serving organizational goals






19. Refers to the need to exercise leadership and apply authority over others






20. The state of acting in a collaborative and cooperative effort to create positive results for the achievement of a common goal






21. Costs that management can control






22. Statements of desired results






23. Personal characteristics that are work-related






24. Meetings in which the purpose is to generate a list of ideas or creative solutions to an issue confronting the organization






25. To plan or appoint employees to work at a certain time and date






26. The receiver's process of translating the sender's message into a meaningful form






27. These goals focus on broad statements of what the organization as a whole wants to achieve






28. Infrequent speeches - presentations - lengthy memos - or reports that require systematic planning and developments






29. Refers to the way in which managers interact with staff and the value system that governs their daily conduct






30. Discussion between involved people with the goal of reaching an agreement that both can accept






31. A process for developing employees' abilities to do tasks other than the ones they are regularly assigned to do






32. Guidelines and procedures that explain how employees must notify management if they are unable to work






33. Those factors that cause a person to behave or act in either a goal-seeking or satisfying manner and may be influenced by physiological drives or by external stimuli






34. A process that assists the employee in improving his or her performance - and bringing it up to standards to avoid termination procedures






35. Costs that management cannot control






36. Process in which a neutral third party facilitates a discussion of difficult issues and negotiates an agreement






37. Describes what an organization wants to become and why it exists






38. Created for the specific purpose of solving an immediate problem






39. A situation in which management must terminate an employee for one of four reasons - including lack of work for the individual - lack of funding - unsatisfactory performance - or violating a company policy






40. A meeting between the employer and employee when the employee leaves the company






41. The medium through which the message will be communicated






42. A specific description or statement of what a manager wants to achieve






43. Set by management to ensure the operation's profitability






44. A document outlining specific actions to take in the event of an emergency - crisis - or unexpected event






45. Those costs that have both a fixed and variable element - such that one part will not change as sales volume changes - whereas the other part will change






46. The ability to inspire and motivate employees to behave in accordance with the vision of an organization and to accomplish the organization's goals






47. A strategy to share information that the receiver would not normally know






48. An official record of key points discussed or covered at a meeting - as well as anything that might have been decided or completed during the meeting






49. A tool used to identify Strengths and Weaknesses and to examine Opportunities and Threats employees face in the organization






50. Providing encouragement - listening more than telling - and promoting team discussions







Sorry!:) No result found.

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