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HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A federal law that sets minimum wage - overtime pay - equal pay - record-keeping - and child-labor standards for covered employees






2. A report written by management reiterating the problem and its solution






3. Sees team members settling their differences and developing more cohesive and trusting work relationships






4. Created for the specific purpose of solving an immediate problem






5. A federal law that allows eligible employees to take an extended amount of time off for medical and other personal reasons






6. The receiver's process of translating the sender's message into a meaningful form






7. Represent a select few of the highest concerns of the company






8. A strategy of steps to carry out so that a problem does not recur






9. Refines the vision statement by stating the purpose of the organization to employees and customers






10. A process for developing employees' abilities to do tasks other than the ones they are regularly assigned to do






11. Formulating the details of a meeting beforehand so you and the participants know what should occur during it






12. To explore all of a problem's potential causes






13. Serve as a set of standards by which an organization operates






14. An estimate of future sales based on historical sales records and other information viewed as relevant by management






15. To plan or appoint employees to work at a certain time and date






16. Employees who have the ability to perform more than one job on a regular basis within a foodservice operation






17. Expand the responsibilities of a particular group of employees






18. A projection of sales - costs - and profit that is used to guide day-to-day operational decisions






19. The ability to plan - organize - direct - staff - control - and evaluate the many functions in a food service organization for the purpose of serving organizational goals






20. Tend to be associated with management positions since they are fixed dollar amounts for compensation






21. The process of removing customers and employees from the premises when a crisis occurs






22. Costs that management can control






23. All types of wages combined with other rewards or benefits that the employee receives as part of a package






24. The sum of activities a person performs to meet goals and/or to further his or her career






25. A hybrid of favoritism in which a manager favors a relative for special assignments or promotions






26. Teams are getting to know each other - in addition to learning what will be required of them in order to achieve their assigned goal






27. A meeting between the employer and employee when the employee leaves the company






28. The many expressions and movements of a speaker that convey additional information about the message being given






29. Any sound that interferes with clear reception






30. A process that assists the employee in improving his or her performance - and bringing it up to standards to avoid termination procedures






31. The environment that a message travels through






32. The standards of conduct or set of values and principles an individual or organization applies to work






33. Infrequent speeches - presentations - lengthy memos - or reports that require systematic planning and developments






34. Those factors that cause a person to behave or act in either a goal-seeking or satisfying manner and may be influenced by physiological drives or by external stimuli






35. Employees who - inaddition to their regularly assigned tasks - train new hires and perform other functions assigned by management






36. Involves telling the group what specifically needs to be accomplished - establishing guidelines - and providing specifics on the five Ws (who - what - when where - why) and how






37. These goals focus on broad statements of what the organization as a whole wants to achieve






38. Comprised of the numerous messages and information that convey operational procedures - policies - and announcements to a wide variety of audiences






39. A situation in which management must terminate an employee for one of four reasons - including lack of work for the individual - lack of funding - unsatisfactory performance - or violating a company policy






40. The reality of the project sets in for the team and various interpersonal conflicts begin to surface






41. Indicates that you have demonstrated a high level of skill and have met specific performance requirements by participating in a rigorous process to become certified






42. Developing the message to be sent






43. A law that requires all employers to pay employees minimum wage plus overtime for any hours worked over forty per week






44. Someone who assists in making the meeting run easier






45. Providing encouragement - listening more than telling - and promoting team discussions






46. Discussion between involved people with the goal of reaching an agreement that both can accept






47. Uses a definite format that involves a set of questions to chart the employee's response






48. The execution of processes and the use of tools that increase a person's efficiency and productivity






49. A type of action meeting in which some type of crisis has occurred and immediate action must be taken






50. A question or situation that needs an answer or a solution






Can you answer 50 questions in 15 minutes?



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