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HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. These objectives link to the organizational goals and help produce the desired outcome






2. Personal characteristics that are work-related






3. A federal law that allows eligible employees to take an extended amount of time off for medical and other personal reasons






4. Expand the responsibilities of a particular group of employees






5. To plan or appoint employees to work at a certain time and date






6. Represent a select few of the highest concerns of the company






7. A catastrophe that can be precluded from happening






8. Further refine and divide the organizational goals and departmental objectives into smaller components that focus on an individual's contribution






9. Identifying what tasks - actions - and other events need to happen as a result of the meeting - as well as setting a date and time for the next meeting






10. A type of action meeting in which some type of crisis has occurred and immediate action must be taken






11. The process of sending and receiving information by talk - gestures - or writing for some type of response or action






12. The reality of the project sets in for the team and various interpersonal conflicts begin to surface






13. Connecting with several people to build relationships that may result in career advancement - industry updates and knowledge or career enhancements






14. Employees who have the ability to perform more than one job on a regular basis within a foodservice operation






15. A process managers use to identify what causes stress for them in the workplace as well as in their personal life - and then to apply various strategies to minimize its effects






16. Simply stated criteria used to determine whether a goal has been met






17. All aspects of the project are evaluated






18. Someone who can play the role of a wise advisor for you






19. A report written by management reiterating the problem and its solution






20. Meetings in which the purpose is to generate a list of ideas or creative solutions to an issue confronting the organization






21. Team members can analyze and solve problems effectively together






22. Being unfairly partial to one or more employees






23. Developing the message to be sent






24. The state of acting in a collaborative and cooperative effort to create positive results for the achievement of a common goal






25. Created for the specific purpose of solving an immediate problem






26. Any unwelcome sexual advance - request for sexual favors - or any conduct of a sexual nature






27. Uses a definite format that involves a set of questions to chart the employee's response






28. An official record of key points discussed or covered at a meeting - as well as anything that might have been decided or completed during the meeting






29. Refers to a wide range of processes that encourages solutions to problems that do not require formal grievance steps within an organization






30. Statements of desired results






31. Factors that incite an employee to put out more effort and enthusiasm for his or her job






32. Involves telling the group what specifically needs to be accomplished - establishing guidelines - and providing specifics on the five Ws (who - what - when where - why) and how






33. A tool used to identify Strengths and Weaknesses and to examine Opportunities and Threats employees face in the organization






34. Meetings that share communication






35. A strategy developed in advance for dealing with newspaper - television - and radio reporters regarding the company's reaction to a crisis






36. The sum of activities a person performs to meet goals and/or to further his or her career






37. The main connection between the sender and receiver






38. Formulating the details of a meeting beforehand so you and the participants know what should occur during it






39. The action or situation that initiates the problem






40. Describes what an organization wants to become and why it exists






41. These goals focus on broad statements of what the organization as a whole wants to achieve






42. Refers not only to a person demonstrating exceptional industry skills and knowledge but also consistently conducting themselves with high standards






43. All opportunities that managers have to talk with their employees on a one-to-one basis or in small groups






44. A binding contract formed from the pay ranges - along with other working conditions agreed to by both management and labor






45. An event that happens without warning and normally affects a number of people






46. Meetings involving a group or team whose purpose is to tackle a problem






47. A process for developing employees' abilities to do tasks other than the ones they are regularly assigned to do






48. Any message presented to staff to create a cohesive and productive workforce






49. A situation in which management must terminate an employee for one of four reasons - including lack of work for the individual - lack of funding - unsatisfactory performance - or violating a company policy






50. Costs that management can control






Can you answer 50 questions in 15 minutes?



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