Test your basic knowledge |

HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A situation in which management must terminate an employee for one of four reasons - including lack of work for the individual - lack of funding - unsatisfactory performance - or violating a company policy






2. Refers not only to a person demonstrating exceptional industry skills and knowledge but also consistently conducting themselves with high standards






3. The many expressions and movements of a speaker that convey additional information about the message being given






4. Govern unemployment compensation






5. Statements of desired results






6. A meeting between the employer and employee when the employee leaves the company






7. The standards of conduct or set of values and principles an individual or organization applies to work






8. A projection of sales - costs - and profit that is used to guide day-to-day operational decisions






9. Someone who can play the role of a wise advisor for you






10. A strategy to share information that the receiver would not normally know






11. The main connection between the sender and receiver






12. Refers to the need to develop relationships with people as individuals or in groups






13. Meetings that share communication






14. The budgeted dollar amount for each type of cost






15. Meals to be served






16. Developing the message to be sent






17. Tend to be associated with management positions since they are fixed dollar amounts for compensation






18. Further refine and divide the organizational goals and departmental objectives into smaller components that focus on an individual's contribution






19. Personal characteristics that are work-related






20. The receiver's process of translating the sender's message into a meaningful form






21. Any sound that interferes with clear reception






22. An event that happens without warning and normally affects a number of people






23. All types of wages combined with other rewards or benefits that the employee receives as part of a package






24. Describes what an organization wants to become and why it exists






25. All aspects of the project are evaluated






26. The process of sending and receiving information by talk - gestures - or writing for some type of response or action






27. Simply stated criteria used to determine whether a goal has been met






28. Employees who - inaddition to their regularly assigned tasks - train new hires and perform other functions assigned by management






29. Refers to a wide range of processes that encourages solutions to problems that do not require formal grievance steps within an organization






30. The process of removing customers and employees from the premises when a crisis occurs






31. A process managers use to identify what causes stress for them in the workplace as well as in their personal life - and then to apply various strategies to minimize its effects






32. The state of acting in a collaborative and cooperative effort to create positive results for the achievement of a common goal






33. A criterion set by management that measures the quality and quantity of an employee's work






34. A tool used to identify Strengths and Weaknesses and to examine Opportunities and Threats employees face in the organization






35. A federal law that allows eligible employees to take an extended amount of time off for medical and other personal reasons






36. Connecting with several people to build relationships that may result in career advancement - industry updates and knowledge or career enhancements






37. A condition or feeling experienced when a person perceives that demands exceed the resources he or she has available either personally or socially






38. Costs that management can control






39. Team members can analyze and solve problems effectively together






40. Serve as a set of standards by which an organization operates






41. Any unwelcome sexual advance - request for sexual favors - or any conduct of a sexual nature






42. Sees team members settling their differences and developing more cohesive and trusting work relationships






43. Occurs when an employee - of his or her own free will - decides to leave an organization






44. A specific description or statement of what a manager wants to achieve






45. All opportunities that managers have to talk with their employees on a one-to-one basis or in small groups






46. Someone who assists in making the meeting run easier






47. The ability to attend closely to what another person is saying to capture the essence of a message being communicated






48. Brief meetings in which the goal is to decide and commit to action






49. Includes key personnel to be notified in the event of a crisis - such as each member of management






50. Costs that management cannot control