Test your basic knowledge |

HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The sum of activities a person performs to meet goals and/or to further his or her career






2. A meeting between the employer and employee when the employee leaves the company






3. Brief meetings in which the goal is to decide and commit to action






4. Meetings that share communication






5. A process of working with and through others to get a significant task or project completed






6. The standards of conduct or set of values and principles an individual or organization applies to work






7. Process in which a third party listens and reviews facts and makes a decision to settle the conflict






8. A process that assists the employee in improving his or her performance - and bringing it up to standards to avoid termination procedures






9. Refers to the need to exercise leadership and apply authority over others






10. Meals to be served






11. Tend to be associated with management positions since they are fixed dollar amounts for compensation






12. Outcomes that can be assessed by some means within the areas of performance - learning - and perception






13. A binding contract formed from the pay ranges - along with other working conditions agreed to by both management and labor






14. Serve as a set of standards by which an organization operates






15. Actions by an employee that typically cause immediate termination






16. A law that requires all employers to pay employees minimum wage plus overtime for any hours worked over forty per week






17. Dollar amounts in addition to the regular wage and salary






18. Usually associated with a sales function and are a percentage of the money taken in on various types of sales






19. A standard by which something can be measured or judged






20. Formulating the details of a meeting beforehand so you and the participants know what should occur during it






21. Govern unemployment compensation






22. The action or situation that initiates the problem






23. Putting a positive thought into the public's mind following a negative situation






24. Someone who can play the role of a wise advisor for you






25. Statements of desired results






26. To plan or appoint employees to work at a certain time and date






27. Simply stated criteria used to determine whether a goal has been met






28. To explore all of a problem's potential causes






29. A specific point associated with an agenda item that needs some type of action performed






30. A federal law that allows eligible employees to take an extended amount of time off for medical and other personal reasons






31. Infrequent speeches - presentations - lengthy memos - or reports that require systematic planning and developments






32. The main connection between the sender and receiver






33. Employees who - inaddition to their regularly assigned tasks - train new hires and perform other functions assigned by management






34. A method of collecting ideas from all participants without criticism or judgment






35. Uses a definite format that involves a set of questions to chart the employee's response






36. The medium through which the message will be communicated






37. Involves telling the group what specifically needs to be accomplished - establishing guidelines - and providing specifics on the five Ws (who - what - when where - why) and how






38. A type of action meeting in which some type of crisis has occurred and immediate action must be taken






39. Costs that management cannot control






40. Refers not only to a person demonstrating exceptional industry skills and knowledge but also consistently conducting themselves with high standards






41. Refers specifically to the pay that an employee receives as a result of working for the organization and is a subcategory to compensation






42. Composed of employees from different areas who focus on solving problems that impact their particular areas as well as the organization






43. An event that happens without warning and normally affects a number of people






44. All opportunities that managers have to talk with their employees on a one-to-one basis or in small groups






45. A catastrophe that cannot be stopped from happening






46. Sees team members settling their differences and developing more cohesive and trusting work relationships






47. Providing encouragement - listening more than telling - and promoting team discussions






48. Refers to the need to feel a part of a group






49. An additional sum paid to an employee whose work is superior and whose services are valued






50. A projection of sales - costs - and profit that is used to guide day-to-day operational decisions