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HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The ability to inspire and motivate employees to behave in accordance with the vision of an organization and to accomplish the organization's goals






2. Meetings that are scheduled on a regular basis between the employee and employer to discuss the employee's job performance and additional pay - if any - for the coming year






3. The process of sending and receiving information by talk - gestures - or writing for some type of response or action






4. A process that assists the employee in improving his or her performance - and bringing it up to standards to avoid termination procedures






5. Refers not only to a person demonstrating exceptional industry skills and knowledge but also consistently conducting themselves with high standards






6. Providing encouragement - listening more than telling - and promoting team discussions






7. Meetings in which the purpose is to generate a list of ideas or creative solutions to an issue confronting the organization






8. Putting a positive thought into the public's mind following a negative situation






9. A method of collecting ideas from all participants without criticism or judgment






10. Factors that incite an employee to put out more effort and enthusiasm for his or her job






11. The person for whom the communication is intended






12. Usually associated with a sales function and are a percentage of the money taken in on various types of sales






13. A process of working with and through others to get a significant task or project completed






14. A standard by which something can be measured or judged






15. The degree of responsibility an individual has to an activity






16. Further refine and divide the organizational goals and departmental objectives into smaller components that focus on an individual's contribution






17. An event that happens without warning and normally affects a number of people






18. The medium through which the message will be communicated






19. A company's key elements of operation - and they serve as the foundation for the development of both the vision statement and the mission statement






20. Refers to the way in which managers interact with staff and the value system that governs their daily conduct






21. Those costs that have both a fixed and variable element - such that one part will not change as sales volume changes - whereas the other part will change






22. The standards of conduct or set of values and principles an individual or organization applies to work






23. All opportunities that managers have to talk with their employees on a one-to-one basis or in small groups






24. Employees who - inaddition to their regularly assigned tasks - train new hires and perform other functions assigned by management






25. Sees team members settling their differences and developing more cohesive and trusting work relationships






26. A specific description or statement of what a manager wants to achieve






27. The reality of the project sets in for the team and various interpersonal conflicts begin to surface






28. A process for developing employees' abilities to do tasks other than the ones they are regularly assigned to do






29. The norms regarding how meetings are run - how participants should interact - and what behavior is acceptable






30. A strategy of steps to carry out so that a problem does not recur






31. Teams are getting to know each other - in addition to learning what will be required of them in order to achieve their assigned goal






32. Employees who have the ability to perform more than one job on a regular basis within a foodservice operation






33. These objectives link to the organizational goals and help produce the desired outcome






34. The main connection between the sender and receiver






35. A potential solution to a problem






36. The state of acting in a collaborative and cooperative effort to create positive results for the achievement of a common goal






37. The execution of processes and the use of tools that increase a person's efficiency and productivity






38. Guidelines and procedures that explain how employees must notify management if they are unable to work






39. Refers to a wide range of processes that encourages solutions to problems that do not require formal grievance steps within an organization






40. Represent a select few of the highest concerns of the company






41. Costs that management cannot control






42. Created for the specific purpose of solving an immediate problem






43. Outcomes that can be assessed by some means within the areas of performance - learning - and perception






44. A quick - interactive activity that prepares people to focus on the meeting and its objectives






45. Differs from other forms of communication in that there are usually only a few participants involved (often just two people) - the individuals are in close proximity to each other as shown - and the feedback is immediate






46. A visible space to write those ideas or topics that are important and brought up in a meeting - but that cannot be addressed






47. Meals to be served






48. The sum of activities a person performs to meet goals and/or to further his or her career






49. Brief meetings in which the goal is to decide and commit to action






50. The process of removing customers and employees from the premises when a crisis occurs







Sorry!:) No result found.

Can you answer 50 questions in 15 minutes?


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