Test your basic knowledge |

HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A company's key elements of operation - and they serve as the foundation for the development of both the vision statement and the mission statement






2. Includes key personnel to be notified in the event of a crisis - such as each member of management






3. A specific description or statement of what a manager wants to achieve






4. Indicates that you have demonstrated a high level of skill and have met specific performance requirements by participating in a rigorous process to become certified






5. An event that happens without warning and normally affects a number of people






6. A criterion set by management that measures the quality and quantity of an employee's work






7. All types of wages combined with other rewards or benefits that the employee receives as part of a package






8. A tool used to identify Strengths and Weaknesses and to examine Opportunities and Threats employees face in the organization






9. Outcomes that can be assessed by some means within the areas of performance - learning - and perception






10. Any unwelcome sexual advance - request for sexual favors - or any conduct of a sexual nature






11. An assembly of people for the purpose of discussing or making decisions about some topics






12. Connecting with several people to build relationships that may result in career advancement - industry updates and knowledge or career enhancements






13. These objectives link to the organizational goals and help produce the desired outcome






14. Someone who can play the role of a wise advisor for you






15. The originator and developer of the information that will be communicated






16. Further refine and divide the organizational goals and departmental objectives into smaller components that focus on an individual's contribution






17. A report written by management reiterating the problem and its solution






18. Any message presented to staff to create a cohesive and productive workforce






19. Simply stated criteria used to determine whether a goal has been met






20. Occurs when an employee - of his or her own free will - decides to leave an organization






21. The person for whom the communication is intended






22. An additional sum paid to an employee whose work is superior and whose services are valued






23. Dollar amounts in addition to the regular wage and salary






24. A law that requires all employers to pay employees minimum wage plus overtime for any hours worked over forty per week






25. A situation in which management must terminate an employee for one of four reasons - including lack of work for the individual - lack of funding - unsatisfactory performance - or violating a company policy






26. Simply an account of past sales volumes in a foodservice operation






27. A meeting between the employer and employee when the employee leaves the company






28. The budgeted dollar amount for each type of cost






29. Expand the responsibilities of a particular group of employees






30. Sees team members settling their differences and developing more cohesive and trusting work relationships






31. A process that assists the employee in improving his or her performance - and bringing it up to standards to avoid termination procedures






32. Shows which job classifications are essential or primary to staff and which are secondary






33. Costs that management cannot control






34. A question or situation that needs an answer or a solution






35. A thought-out process presented in a logical sequence - which must be followed to arrive at a reasonable conclusion






36. Developing the message to be sent






37. The ability to attend closely to what another person is saying to capture the essence of a message being communicated






38. To plan or appoint employees to work at a certain time and date






39. The reality of the project sets in for the team and various interpersonal conflicts begin to surface






40. A federal law that sets minimum wage - overtime pay - equal pay - record-keeping - and child-labor standards for covered employees






41. Refers to the way in which managers interact with staff and the value system that governs their daily conduct






42. Brief meetings in which the goal is to decide and commit to action






43. A group of individuals who operate as a unit for an assigned task or goal






44. Meetings in which the purpose is to generate a list of ideas or creative solutions to an issue confronting the organization






45. Refers to the need to develop relationships with people as individuals or in groups






46. A type of action meeting in which some type of crisis has occurred and immediate action must be taken






47. Process in which a third party listens and reviews facts and makes a decision to settle the conflict






48. Personal characteristics that are work-related






49. A process of working with and through others to get a significant task or project completed






50. A method of collecting ideas from all participants without criticism or judgment