Test your basic knowledge |

HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A report written by management reiterating the problem and its solution






2. A law that requires all employers to pay employees minimum wage plus overtime for any hours worked over forty per week






3. An estimate of future sales based on historical sales records and other information viewed as relevant by management






4. A process that assists the employee in improving his or her performance - and bringing it up to standards to avoid termination procedures






5. An official record of key points discussed or covered at a meeting - as well as anything that might have been decided or completed during the meeting






6. Serve as a set of standards by which an organization operates






7. Uses a definite format that involves a set of questions to chart the employee's response






8. Shows which job classifications are essential or primary to staff and which are secondary






9. A criterion set by management that measures the quality and quantity of an employee's work






10. A thought-out process presented in a logical sequence - which must be followed to arrive at a reasonable conclusion






11. Someone who can play the role of a wise advisor for you






12. The originator and developer of the information that will be communicated






13. A process managers use to identify what causes stress for them in the workplace as well as in their personal life - and then to apply various strategies to minimize its effects






14. Connecting with several people to build relationships that may result in career advancement - industry updates and knowledge or career enhancements






15. Set by management to ensure the operation's profitability






16. A chart that shows employees what days and hours they are expected to work






17. Refers to a wide range of processes that encourages solutions to problems that do not require formal grievance steps within an organization






18. Further refine and divide the organizational goals and departmental objectives into smaller components that focus on an individual's contribution






19. Expand the responsibilities of a particular group of employees






20. A strategy to share information that the receiver would not normally know






21. Occurs when an employee - of his or her own free will - decides to leave an organization






22. An additional sum paid to an employee whose work is superior and whose services are valued






23. A document outlining specific actions to take in the event of an emergency - crisis - or unexpected event






24. Actions by an employee that typically cause immediate termination






25. All types of wages combined with other rewards or benefits that the employee receives as part of a package






26. A strategy developed in advance for dealing with newspaper - television - and radio reporters regarding the company's reaction to a crisis






27. Usually associated with a sales function and are a percentage of the money taken in on various types of sales






28. Factors that incite an employee to put out more effort and enthusiasm for his or her job






29. Putting a positive thought into the public's mind following a negative situation






30. A question or situation that needs an answer or a solution






31. A list of topics that will be reviewed or dealt with at a meeting






32. Describes what an organization wants to become and why it exists






33. The standards of conduct or set of values and principles an individual or organization applies to work






34. A standard by which something can be measured or judged






35. Costs that management can control






36. A binding contract formed from the pay ranges - along with other working conditions agreed to by both management and labor






37. The procedure and guidelines for employees to follow when they want time off from work






38. A tool used to identify Strengths and Weaknesses and to examine Opportunities and Threats employees face in the organization






39. A method of collecting ideas from all participants without criticism or judgment






40. A specific point associated with an agenda item that needs some type of action performed






41. Involves telling the group what specifically needs to be accomplished - establishing guidelines - and providing specifics on the five Ws (who - what - when where - why) and how






42. Process in which a third party listens and reviews facts and makes a decision to settle the conflict






43. Indicates that you have demonstrated a high level of skill and have met specific performance requirements by participating in a rigorous process to become certified






44. A strategy of steps to carry out so that a problem does not recur






45. A type of action meeting in which some type of crisis has occurred and immediate action must be taken






46. Meetings involving a group or team whose purpose is to tackle a problem






47. Someone who assists in making the meeting run easier






48. Any unwelcome sexual advance - request for sexual favors - or any conduct of a sexual nature






49. Outcomes that can be assessed by some means within the areas of performance - learning - and perception






50. Refers to the need to feel a part of a group