Test your basic knowledge |

HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Costs that management can control






2. Sees team members settling their differences and developing more cohesive and trusting work relationships






3. A hybrid of favoritism in which a manager favors a relative for special assignments or promotions






4. Handing a task over to a subordinate and assigning either authority - responsibility - or both to that person to carry out a specific activity






5. The many expressions and movements of a speaker that convey additional information about the message being given






6. To plan or appoint employees to work at a certain time and date






7. The receiver's process of translating the sender's message into a meaningful form






8. Brief meetings in which the goal is to decide and commit to action






9. A company's key elements of operation - and they serve as the foundation for the development of both the vision statement and the mission statement






10. A standard by which something can be measured or judged






11. Someone who assists in making the meeting run easier






12. An additional sum paid to an employee whose work is superior and whose services are valued






13. Refers specifically to the pay that an employee receives as a result of working for the organization and is a subcategory to compensation






14. A conversation without prepared questions






15. Team members can analyze and solve problems effectively together






16. Costs that management cannot control






17. A chart that shows which days and times the management staff is expected to work






18. Employees who - inaddition to their regularly assigned tasks - train new hires and perform other functions assigned by management






19. Teams are getting to know each other - in addition to learning what will be required of them in order to achieve their assigned goal






20. The norms regarding how meetings are run - how participants should interact - and what behavior is acceptable






21. Meals to be served






22. Composed of employees from different areas who focus on solving problems that impact their particular areas as well as the organization






23. Guidelines and procedures that explain how employees must notify management if they are unable to work






24. Putting a positive thought into the public's mind following a negative situation






25. To explore all of a problem's potential causes






26. The person for whom the communication is intended






27. An official record of key points discussed or covered at a meeting - as well as anything that might have been decided or completed during the meeting






28. The sum of activities a person performs to meet goals and/or to further his or her career






29. Tend to be associated with management positions since they are fixed dollar amounts for compensation






30. Further refine and divide the organizational goals and departmental objectives into smaller components that focus on an individual's contribution






31. The execution of processes and the use of tools that increase a person's efficiency and productivity






32. A federal law that allows eligible employees to take an extended amount of time off for medical and other personal reasons






33. Refers to the need to feel a part of a group






34. A list of topics that will be reviewed or dealt with at a meeting






35. All types of wages combined with other rewards or benefits that the employee receives as part of a package






36. Actions by an employee that typically cause immediate termination






37. The ability to attend closely to what another person is saying to capture the essence of a message being communicated






38. A chart that shows employees what days and hours they are expected to work






39. Set by management to ensure the operation's profitability






40. A quick - interactive activity that prepares people to focus on the meeting and its objectives






41. Includes key personnel to be notified in the event of a crisis - such as each member of management






42. A projection of sales - costs - and profit that is used to guide day-to-day operational decisions






43. Refers to a wide range of processes that encourages solutions to problems that do not require formal grievance steps within an organization






44. Shows which job classifications are essential or primary to staff and which are secondary






45. A strategy of steps to carry out so that a problem does not recur






46. All opportunities that managers have to talk with their employees on a one-to-one basis or in small groups






47. Represent a select few of the highest concerns of the company






48. Uses a definite format that involves a set of questions to chart the employee's response






49. Dollar amounts in addition to the regular wage and salary






50. Simply stated criteria used to determine whether a goal has been met