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HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Handing a task over to a subordinate and assigning either authority - responsibility - or both to that person to carry out a specific activity






2. These objectives link to the organizational goals and help produce the desired outcome






3. Identifying what tasks - actions - and other events need to happen as a result of the meeting - as well as setting a date and time for the next meeting






4. Refers to the way in which managers interact with staff and the value system that governs their daily conduct






5. Simply an account of past sales volumes in a foodservice operation






6. Guidelines and procedures that explain how employees must notify management if they are unable to work






7. Shows which job classifications are essential or primary to staff and which are secondary






8. Costs that management can control






9. The act of identifying with the feelings - thoughts - or attitudes of another person






10. A process for developing employees' abilities to do tasks other than the ones they are regularly assigned to do






11. Being unfairly partial to one or more employees






12. All aspects of the project are evaluated






13. Set by management to ensure the operation's profitability






14. Statements of desired results






15. The receiver's process of translating the sender's message into a meaningful form






16. A process of working with and through others to get a significant task or project completed






17. To plan or appoint employees to work at a certain time and date






18. A federal law that sets minimum wage - overtime pay - equal pay - record-keeping - and child-labor standards for covered employees






19. Refers specifically to the pay that an employee receives as a result of working for the organization and is a subcategory to compensation






20. The main connection between the sender and receiver






21. An official record of key points discussed or covered at a meeting - as well as anything that might have been decided or completed during the meeting






22. A template used for creating weekly employee schedules






23. All types of wages combined with other rewards or benefits that the employee receives as part of a package






24. Expand the responsibilities of a particular group of employees






25. Serve as a set of standards by which an organization operates






26. A hybrid of favoritism in which a manager favors a relative for special assignments or promotions






27. The person for whom the communication is intended






28. Costs that management cannot control






29. These goals focus on broad statements of what the organization as a whole wants to achieve






30. Formulating the details of a meeting beforehand so you and the participants know what should occur during it






31. Involves telling the group what specifically needs to be accomplished - establishing guidelines - and providing specifics on the five Ws (who - what - when where - why) and how






32. An assembly of people for the purpose of discussing or making decisions about some topics






33. Refers to the need to feel a part of a group






34. The action or situation that initiates the problem






35. The degree of responsibility an individual has to an activity






36. A catastrophe that can be precluded from happening






37. Those factors that cause a person to behave or act in either a goal-seeking or satisfying manner and may be influenced by physiological drives or by external stimuli






38. Factors that incite an employee to put out more effort and enthusiasm for his or her job






39. A criterion set by management that measures the quality and quantity of an employee's work






40. A type of action meeting in which some type of crisis has occurred and immediate action must be taken






41. The process of sending and receiving information by talk - gestures - or writing for some type of response or action






42. A question or situation that needs an answer or a solution






43. Meetings that share communication






44. Occurs when an employee - of his or her own free will - decides to leave an organization






45. The ability to inspire and motivate employees to behave in accordance with the vision of an organization and to accomplish the organization's goals






46. Created for the specific purpose of solving an immediate problem






47. Connecting with several people to build relationships that may result in career advancement - industry updates and knowledge or career enhancements






48. Includes key personnel to be notified in the event of a crisis - such as each member of management






49. The process of removing customers and employees from the premises when a crisis occurs






50. An event that happens without warning and normally affects a number of people







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