Test your basic knowledge |

HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The budgeted dollar amount for each type of cost






2. An assembly of people for the purpose of discussing or making decisions about some topics






3. Usually associated with a sales function and are a percentage of the money taken in on various types of sales






4. The sum of activities a person performs to meet goals and/or to further his or her career






5. The ability to inspire and motivate employees to behave in accordance with the vision of an organization and to accomplish the organization's goals






6. Simply an account of past sales volumes in a foodservice operation






7. Brief meetings in which the goal is to decide and commit to action






8. A process of working with and through others to get a significant task or project completed






9. The standards of conduct or set of values and principles an individual or organization applies to work






10. The main connection between the sender and receiver






11. The medium through which the message will be communicated






12. A potential solution to a problem






13. Refers to a wide range of processes that encourages solutions to problems that do not require formal grievance steps within an organization






14. Sees team members settling their differences and developing more cohesive and trusting work relationships






15. An additional sum paid to an employee whose work is superior and whose services are valued






16. Represent a select few of the highest concerns of the company






17. Guidelines and procedures that explain how employees must notify management if they are unable to work






18. Meals to be served






19. Simply stated criteria used to determine whether a goal has been met






20. The execution of processes and the use of tools that increase a person's efficiency and productivity






21. The environment that a message travels through






22. Factors that incite an employee to put out more effort and enthusiasm for his or her job






23. A process for developing employees' abilities to do tasks other than the ones they are regularly assigned to do






24. Guidelines for conduct that have enduring and lasting value to a society or organization






25. Uses a definite format that involves a set of questions to chart the employee's response






26. The person for whom the communication is intended






27. A type of action meeting in which some type of crisis has occurred and immediate action must be taken






28. All aspects of the project are evaluated






29. Created for the specific purpose of solving an immediate problem






30. Refers not only to a person demonstrating exceptional industry skills and knowledge but also consistently conducting themselves with high standards






31. Someone who assists in making the meeting run easier






32. Differs from other forms of communication in that there are usually only a few participants involved (often just two people) - the individuals are in close proximity to each other as shown - and the feedback is immediate






33. Meetings in which the purpose is to generate a list of ideas or creative solutions to an issue confronting the organization






34. A group of individuals who operate as a unit for an assigned task or goal






35. A method of collecting ideas from all participants without criticism or judgment






36. Connecting with several people to build relationships that may result in career advancement - industry updates and knowledge or career enhancements






37. The degree of responsibility an individual has to an activity






38. An estimate of future sales based on historical sales records and other information viewed as relevant by management






39. A federal law that allows eligible employees to take an extended amount of time off for medical and other personal reasons






40. A standard by which something can be measured or judged






41. A catastrophe that can be precluded from happening






42. A federal law that sets minimum wage - overtime pay - equal pay - record-keeping - and child-labor standards for covered employees






43. Comprised of the numerous messages and information that convey operational procedures - policies - and announcements to a wide variety of audiences






44. The action or situation that initiates the problem






45. Indicates that you have demonstrated a high level of skill and have met specific performance requirements by participating in a rigorous process to become certified






46. A chart that shows which days and times the management staff is expected to work






47. Costs that management cannot control






48. A hybrid of favoritism in which a manager favors a relative for special assignments or promotions






49. All opportunities that managers have to talk with their employees on a one-to-one basis or in small groups






50. Meetings that share communication