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HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The action or situation that initiates the problem






2. Intact work units of a small group of employees who manage many daily operational issues with little supervision






3. Statements of desired results






4. A potential solution to a problem






5. The many expressions and movements of a speaker that convey additional information about the message being given






6. Simply an account of past sales volumes in a foodservice operation






7. Represent a select few of the highest concerns of the company






8. Govern unemployment compensation






9. A method of collecting ideas from all participants without criticism or judgment






10. Usually associated with a sales function and are a percentage of the money taken in on various types of sales






11. To plan or appoint employees to work at a certain time and date






12. A process for developing employees' abilities to do tasks other than the ones they are regularly assigned to do






13. Formulating the details of a meeting beforehand so you and the participants know what should occur during it






14. Those factors that cause a person to behave or act in either a goal-seeking or satisfying manner and may be influenced by physiological drives or by external stimuli






15. The sum of activities a person performs to meet goals and/or to further his or her career






16. A hybrid of favoritism in which a manager favors a relative for special assignments or promotions






17. Process in which a third party listens and reviews facts and makes a decision to settle the conflict






18. Expand the responsibilities of a particular group of employees






19. A quick - interactive activity that prepares people to focus on the meeting and its objectives






20. Further refine and divide the organizational goals and departmental objectives into smaller components that focus on an individual's contribution






21. A question or situation that needs an answer or a solution






22. An estimate of future sales based on historical sales records and other information viewed as relevant by management






23. A list of topics that will be reviewed or dealt with at a meeting






24. Refers to the need to exercise leadership and apply authority over others






25. Guidelines and procedures that explain how employees must notify management if they are unable to work






26. Meetings that share communication






27. Refers not only to a person demonstrating exceptional industry skills and knowledge but also consistently conducting themselves with high standards






28. A meeting between the employer and employee when the employee leaves the company






29. A company's key elements of operation - and they serve as the foundation for the development of both the vision statement and the mission statement






30. Handing a task over to a subordinate and assigning either authority - responsibility - or both to that person to carry out a specific activity






31. Meetings in which the purpose is to generate a list of ideas or creative solutions to an issue confronting the organization






32. A process of working with and through others to get a significant task or project completed






33. A specific description or statement of what a manager wants to achieve






34. Being unfairly partial to one or more employees






35. To explore all of a problem's potential causes






36. The process of sending and receiving information by talk - gestures - or writing for some type of response or action






37. Process in which a neutral third party facilitates a discussion of difficult issues and negotiates an agreement






38. The standards of conduct or set of values and principles an individual or organization applies to work






39. All opportunities that managers have to talk with their employees on a one-to-one basis or in small groups






40. A federal law that sets minimum wage - overtime pay - equal pay - record-keeping - and child-labor standards for covered employees






41. A process that assists the employee in improving his or her performance - and bringing it up to standards to avoid termination procedures






42. Serve as a set of standards by which an organization operates






43. Tend to be associated with management positions since they are fixed dollar amounts for compensation






44. Simply stated criteria used to determine whether a goal has been met






45. The person for whom the communication is intended






46. A group of individuals who operate as a unit for an assigned task or goal






47. Putting a positive thought into the public's mind following a negative situation






48. Providing encouragement - listening more than telling - and promoting team discussions






49. Teams are getting to know each other - in addition to learning what will be required of them in order to achieve their assigned goal






50. Infrequent speeches - presentations - lengthy memos - or reports that require systematic planning and developments







Sorry!:) No result found.

Can you answer 50 questions in 15 minutes?


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