Test your basic knowledge |

HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A group of individuals who operate as a unit for an assigned task or goal






2. A binding contract formed from the pay ranges - along with other working conditions agreed to by both management and labor






3. Any sound that interferes with clear reception






4. Costs that management can control






5. Refers not only to a person demonstrating exceptional industry skills and knowledge but also consistently conducting themselves with high standards






6. Being unfairly partial to one or more employees






7. Intact work units of a small group of employees who manage many daily operational issues with little supervision






8. The person for whom the communication is intended






9. The execution of processes and the use of tools that increase a person's efficiency and productivity






10. Refines the vision statement by stating the purpose of the organization to employees and customers






11. Process in which a third party listens and reviews facts and makes a decision to settle the conflict






12. A report written by management reiterating the problem and its solution






13. Meetings involving a group or team whose purpose is to tackle a problem






14. Statements of desired results






15. The ability to inspire and motivate employees to behave in accordance with the vision of an organization and to accomplish the organization's goals






16. Dollar amounts in addition to the regular wage and salary






17. The standards of conduct or set of values and principles an individual or organization applies to work






18. Someone who can play the role of a wise advisor for you






19. A catastrophe that cannot be stopped from happening






20. A hybrid of favoritism in which a manager favors a relative for special assignments or promotions






21. A process for developing employees' abilities to do tasks other than the ones they are regularly assigned to do






22. Refers specifically to the pay that an employee receives as a result of working for the organization and is a subcategory to compensation






23. Team members can analyze and solve problems effectively together






24. Guidelines and procedures that explain how employees must notify management if they are unable to work






25. The reality of the project sets in for the team and various interpersonal conflicts begin to surface






26. Costs that management cannot control






27. Represent a select few of the highest concerns of the company






28. The ability to attend closely to what another person is saying to capture the essence of a message being communicated






29. All types of wages combined with other rewards or benefits that the employee receives as part of a package






30. Involves telling the group what specifically needs to be accomplished - establishing guidelines - and providing specifics on the five Ws (who - what - when where - why) and how






31. Teams are getting to know each other - in addition to learning what will be required of them in order to achieve their assigned goal






32. An estimate of future sales based on historical sales records and other information viewed as relevant by management






33. Comprised of the numerous messages and information that convey operational procedures - policies - and announcements to a wide variety of audiences






34. A catastrophe that can be precluded from happening






35. A type of action meeting in which some type of crisis has occurred and immediate action must be taken






36. Process in which a neutral third party facilitates a discussion of difficult issues and negotiates an agreement






37. A document outlining specific actions to take in the event of an emergency - crisis - or unexpected event






38. Formulating the details of a meeting beforehand so you and the participants know what should occur during it






39. Discussion between involved people with the goal of reaching an agreement that both can accept






40. An official record of key points discussed or covered at a meeting - as well as anything that might have been decided or completed during the meeting






41. A condition or feeling experienced when a person perceives that demands exceed the resources he or she has available either personally or socially






42. A process that assists the employee in improving his or her performance - and bringing it up to standards to avoid termination procedures






43. The sum of activities a person performs to meet goals and/or to further his or her career






44. Actions by an employee that typically cause immediate termination






45. Meals to be served






46. Shows which job classifications are essential or primary to staff and which are secondary






47. A question or situation that needs an answer or a solution






48. Indicates that you have demonstrated a high level of skill and have met specific performance requirements by participating in a rigorous process to become certified






49. Outcomes that can be assessed by some means within the areas of performance - learning - and perception






50. Meetings that are scheduled on a regular basis between the employee and employer to discuss the employee's job performance and additional pay - if any - for the coming year