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HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Developing the message to be sent






2. Costs that management cannot control






3. A list of topics that will be reviewed or dealt with at a meeting






4. Dollar amounts in addition to the regular wage and salary






5. A catastrophe that cannot be stopped from happening






6. The many expressions and movements of a speaker that convey additional information about the message being given






7. A projection of sales - costs - and profit that is used to guide day-to-day operational decisions






8. Usually associated with a sales function and are a percentage of the money taken in on various types of sales






9. The sum of activities a person performs to meet goals and/or to further his or her career






10. Refers to the need to feel a part of a group






11. Refers to the need to exercise leadership and apply authority over others






12. Guidelines and procedures that explain how employees must notify management if they are unable to work






13. Describes what an organization wants to become and why it exists






14. Any unwelcome sexual advance - request for sexual favors - or any conduct of a sexual nature






15. The norms regarding how meetings are run - how participants should interact - and what behavior is acceptable






16. A thought-out process presented in a logical sequence - which must be followed to arrive at a reasonable conclusion






17. The receiver's process of translating the sender's message into a meaningful form






18. A chart that shows employees what days and hours they are expected to work






19. Handing a task over to a subordinate and assigning either authority - responsibility - or both to that person to carry out a specific activity






20. An event that happens without warning and normally affects a number of people






21. Personal characteristics that are work-related






22. A tool used to identify Strengths and Weaknesses and to examine Opportunities and Threats employees face in the organization






23. Formulating the details of a meeting beforehand so you and the participants know what should occur during it






24. Govern unemployment compensation






25. A hybrid of favoritism in which a manager favors a relative for special assignments or promotions






26. A type of action meeting in which some type of crisis has occurred and immediate action must be taken






27. The degree of responsibility an individual has to an activity






28. The environment that a message travels through






29. Meetings in which the purpose is to generate a list of ideas or creative solutions to an issue confronting the organization






30. The process of removing customers and employees from the premises when a crisis occurs






31. Infrequent speeches - presentations - lengthy memos - or reports that require systematic planning and developments






32. Simply stated criteria used to determine whether a goal has been met






33. A company's key elements of operation - and they serve as the foundation for the development of both the vision statement and the mission statement






34. Refers to a wide range of processes that encourages solutions to problems that do not require formal grievance steps within an organization






35. The action or situation that initiates the problem






36. Factors that incite an employee to put out more effort and enthusiasm for his or her job






37. To explore all of a problem's potential causes






38. A specific point associated with an agenda item that needs some type of action performed






39. Identifying what tasks - actions - and other events need to happen as a result of the meeting - as well as setting a date and time for the next meeting






40. Someone who assists in making the meeting run easier






41. These goals focus on broad statements of what the organization as a whole wants to achieve






42. Statements of desired results






43. The state of acting in a collaborative and cooperative effort to create positive results for the achievement of a common goal






44. Simply an account of past sales volumes in a foodservice operation






45. The ability to attend closely to what another person is saying to capture the essence of a message being communicated






46. The medium through which the message will be communicated






47. Set by management to ensure the operation's profitability






48. A process of working with and through others to get a significant task or project completed






49. Meetings that share communication






50. The reality of the project sets in for the team and various interpersonal conflicts begin to surface







Sorry!:) No result found.

Can you answer 50 questions in 15 minutes?


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