Test your basic knowledge |

HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Connecting with several people to build relationships that may result in career advancement - industry updates and knowledge or career enhancements






2. Simply stated criteria used to determine whether a goal has been met






3. Being unfairly partial to one or more employees






4. Identifying what tasks - actions - and other events need to happen as a result of the meeting - as well as setting a date and time for the next meeting






5. Represent a select few of the highest concerns of the company






6. The procedure and guidelines for employees to follow when they want time off from work






7. A process that assists the employee in improving his or her performance - and bringing it up to standards to avoid termination procedures






8. A question or situation that needs an answer or a solution






9. A thought-out process presented in a logical sequence - which must be followed to arrive at a reasonable conclusion






10. Employees who - inaddition to their regularly assigned tasks - train new hires and perform other functions assigned by management






11. Set by management to ensure the operation's profitability






12. Costs that management can control






13. The sum of activities a person performs to meet goals and/or to further his or her career






14. The reality of the project sets in for the team and various interpersonal conflicts begin to surface






15. A catastrophe that can be precluded from happening






16. Brief meetings in which the goal is to decide and commit to action






17. Meetings that share communication






18. A process for developing employees' abilities to do tasks other than the ones they are regularly assigned to do






19. A criterion set by management that measures the quality and quantity of an employee's work






20. A strategy developed in advance for dealing with newspaper - television - and radio reporters regarding the company's reaction to a crisis






21. Handing a task over to a subordinate and assigning either authority - responsibility - or both to that person to carry out a specific activity






22. To explore all of a problem's potential causes






23. Tend to be associated with management positions since they are fixed dollar amounts for compensation






24. The main connection between the sender and receiver






25. Statements of desired results






26. The ability to plan - organize - direct - staff - control - and evaluate the many functions in a food service organization for the purpose of serving organizational goals






27. Employees who have the ability to perform more than one job on a regular basis within a foodservice operation






28. The ability to attend closely to what another person is saying to capture the essence of a message being communicated






29. An assembly of people for the purpose of discussing or making decisions about some topics






30. Actions by an employee that typically cause immediate termination






31. Formulating the details of a meeting beforehand so you and the participants know what should occur during it






32. Refers not only to a person demonstrating exceptional industry skills and knowledge but also consistently conducting themselves with high standards






33. The execution of processes and the use of tools that increase a person's efficiency and productivity






34. The originator and developer of the information that will be communicated






35. Comprised of the numerous messages and information that convey operational procedures - policies - and announcements to a wide variety of audiences






36. The medium through which the message will be communicated






37. A catastrophe that cannot be stopped from happening






38. All types of wages combined with other rewards or benefits that the employee receives as part of a package






39. Refers to a wide range of processes that encourages solutions to problems that do not require formal grievance steps within an organization






40. A federal law that allows eligible employees to take an extended amount of time off for medical and other personal reasons






41. The budgeted dollar amount for each type of cost






42. Refers specifically to the pay that an employee receives as a result of working for the organization and is a subcategory to compensation






43. The degree of responsibility an individual has to an activity






44. A meeting between the employer and employee when the employee leaves the company






45. A binding contract formed from the pay ranges - along with other working conditions agreed to by both management and labor






46. A process of working with and through others to get a significant task or project completed






47. These objectives link to the organizational goals and help produce the desired outcome






48. A chart that shows employees what days and hours they are expected to work






49. The ability to inspire and motivate employees to behave in accordance with the vision of an organization and to accomplish the organization's goals






50. Any sound that interferes with clear reception