Test your basic knowledge |

HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A thought-out process presented in a logical sequence - which must be followed to arrive at a reasonable conclusion






2. A question or situation that needs an answer or a solution






3. A catastrophe that can be precluded from happening






4. Any message presented to staff to create a cohesive and productive workforce






5. Statements of desired results






6. A process that assists the employee in improving his or her performance - and bringing it up to standards to avoid termination procedures






7. A specific point associated with an agenda item that needs some type of action performed






8. A meeting between the employer and employee when the employee leaves the company






9. Guidelines and procedures that explain how employees must notify management if they are unable to work






10. Connecting with several people to build relationships that may result in career advancement - industry updates and knowledge or career enhancements






11. A process of working with and through others to get a significant task or project completed






12. A potential solution to a problem






13. The main connection between the sender and receiver






14. The environment that a message travels through






15. A law that requires all employers to pay employees minimum wage plus overtime for any hours worked over forty per week






16. Includes key personnel to be notified in the event of a crisis - such as each member of management






17. A tool used to identify Strengths and Weaknesses and to examine Opportunities and Threats employees face in the organization






18. A group of individuals who operate as a unit for an assigned task or goal






19. Any sound that interferes with clear reception






20. Teams are getting to know each other - in addition to learning what will be required of them in order to achieve their assigned goal






21. Refers not only to a person demonstrating exceptional industry skills and knowledge but also consistently conducting themselves with high standards






22. A chart that shows which days and times the management staff is expected to work






23. Someone who assists in making the meeting run easier






24. Process in which a neutral third party facilitates a discussion of difficult issues and negotiates an agreement






25. Personal characteristics that are work-related






26. A chart that shows employees what days and hours they are expected to work






27. Shows which job classifications are essential or primary to staff and which are secondary






28. Handing a task over to a subordinate and assigning either authority - responsibility - or both to that person to carry out a specific activity






29. All aspects of the project are evaluated






30. The state of acting in a collaborative and cooperative effort to create positive results for the achievement of a common goal






31. Refers to the way in which managers interact with staff and the value system that governs their daily conduct






32. An event that happens without warning and normally affects a number of people






33. The ability to attend closely to what another person is saying to capture the essence of a message being communicated






34. A projection of sales - costs - and profit that is used to guide day-to-day operational decisions






35. The person for whom the communication is intended






36. A list of topics that will be reviewed or dealt with at a meeting






37. Outcomes that can be assessed by some means within the areas of performance - learning - and perception






38. Refers to the need to exercise leadership and apply authority over others






39. Meetings involving a group or team whose purpose is to tackle a problem






40. Simply an account of past sales volumes in a foodservice operation






41. Employees who - inaddition to their regularly assigned tasks - train new hires and perform other functions assigned by management






42. Identifying what tasks - actions - and other events need to happen as a result of the meeting - as well as setting a date and time for the next meeting






43. A federal law that allows eligible employees to take an extended amount of time off for medical and other personal reasons






44. Serve as a set of standards by which an organization operates






45. A criterion set by management that measures the quality and quantity of an employee's work






46. A strategy developed in advance for dealing with newspaper - television - and radio reporters regarding the company's reaction to a crisis






47. The degree of responsibility an individual has to an activity






48. Sees team members settling their differences and developing more cohesive and trusting work relationships






49. A method of collecting ideas from all participants without criticism or judgment






50. Govern unemployment compensation