Test your basic knowledge |

HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The state of acting in a collaborative and cooperative effort to create positive results for the achievement of a common goal






2. Employees who have the ability to perform more than one job on a regular basis within a foodservice operation






3. Refers not only to a person demonstrating exceptional industry skills and knowledge but also consistently conducting themselves with high standards






4. Identifying what tasks - actions - and other events need to happen as a result of the meeting - as well as setting a date and time for the next meeting






5. A law that requires all employers to pay employees minimum wage plus overtime for any hours worked over forty per week






6. Further refine and divide the organizational goals and departmental objectives into smaller components that focus on an individual's contribution






7. The ability to inspire and motivate employees to behave in accordance with the vision of an organization and to accomplish the organization's goals






8. Represent a select few of the highest concerns of the company






9. A template used for creating weekly employee schedules






10. A hybrid of favoritism in which a manager favors a relative for special assignments or promotions






11. Meetings that share communication






12. All aspects of the project are evaluated






13. A specific point associated with an agenda item that needs some type of action performed






14. Involves telling the group what specifically needs to be accomplished - establishing guidelines - and providing specifics on the five Ws (who - what - when where - why) and how






15. An official record of key points discussed or covered at a meeting - as well as anything that might have been decided or completed during the meeting






16. A group of individuals who operate as a unit for an assigned task or goal






17. Team members can analyze and solve problems effectively together






18. A potential solution to a problem






19. Those factors that cause a person to behave or act in either a goal-seeking or satisfying manner and may be influenced by physiological drives or by external stimuli






20. A condition or feeling experienced when a person perceives that demands exceed the resources he or she has available either personally or socially






21. Actions by an employee that typically cause immediate termination






22. Meals to be served






23. Personal characteristics that are work-related






24. A specific description or statement of what a manager wants to achieve






25. A type of action meeting in which some type of crisis has occurred and immediate action must be taken






26. Indicates that you have demonstrated a high level of skill and have met specific performance requirements by participating in a rigorous process to become certified






27. A question or situation that needs an answer or a solution






28. Providing encouragement - listening more than telling - and promoting team discussions






29. A thought-out process presented in a logical sequence - which must be followed to arrive at a reasonable conclusion






30. Teams are getting to know each other - in addition to learning what will be required of them in order to achieve their assigned goal






31. Refers to the way in which managers interact with staff and the value system that governs their daily conduct






32. A projection of sales - costs - and profit that is used to guide day-to-day operational decisions






33. Refers to the need to develop relationships with people as individuals or in groups






34. A strategy to share information that the receiver would not normally know






35. The budgeted dollar amount for each type of cost






36. A quick - interactive activity that prepares people to focus on the meeting and its objectives






37. Intact work units of a small group of employees who manage many daily operational issues with little supervision






38. Meetings that are scheduled on a regular basis between the employee and employer to discuss the employee's job performance and additional pay - if any - for the coming year






39. Created for the specific purpose of solving an immediate problem






40. Shows which job classifications are essential or primary to staff and which are secondary






41. A federal law that allows eligible employees to take an extended amount of time off for medical and other personal reasons






42. A catastrophe that cannot be stopped from happening






43. The standards of conduct or set of values and principles an individual or organization applies to work






44. Govern unemployment compensation






45. A criterion set by management that measures the quality and quantity of an employee's work






46. Formulating the details of a meeting beforehand so you and the participants know what should occur during it






47. Any sound that interferes with clear reception






48. Describes what an organization wants to become and why it exists






49. Brief meetings in which the goal is to decide and commit to action






50. An event that happens without warning and normally affects a number of people