Test your basic knowledge |

HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Serve as a set of standards by which an organization operates






2. A type of action meeting in which some type of crisis has occurred and immediate action must be taken






3. Guidelines and procedures that explain how employees must notify management if they are unable to work






4. Meetings that are scheduled on a regular basis between the employee and employer to discuss the employee's job performance and additional pay - if any - for the coming year






5. A catastrophe that cannot be stopped from happening






6. Indicates that you have demonstrated a high level of skill and have met specific performance requirements by participating in a rigorous process to become certified






7. Statements of desired results






8. A strategy of steps to carry out so that a problem does not recur






9. Costs that management cannot control






10. The procedure and guidelines for employees to follow when they want time off from work






11. Any unwelcome sexual advance - request for sexual favors - or any conduct of a sexual nature






12. The standards of conduct or set of values and principles an individual or organization applies to work






13. Factors that incite an employee to put out more effort and enthusiasm for his or her job






14. An estimate of future sales based on historical sales records and other information viewed as relevant by management






15. Comprised of the numerous messages and information that convey operational procedures - policies - and announcements to a wide variety of audiences






16. Employees who - inaddition to their regularly assigned tasks - train new hires and perform other functions assigned by management






17. A strategy developed in advance for dealing with newspaper - television - and radio reporters regarding the company's reaction to a crisis






18. A criterion set by management that measures the quality and quantity of an employee's work






19. A federal law that sets minimum wage - overtime pay - equal pay - record-keeping - and child-labor standards for covered employees






20. Refers specifically to the pay that an employee receives as a result of working for the organization and is a subcategory to compensation






21. These goals focus on broad statements of what the organization as a whole wants to achieve






22. A company's key elements of operation - and they serve as the foundation for the development of both the vision statement and the mission statement






23. Govern unemployment compensation






24. Employees who have the ability to perform more than one job on a regular basis within a foodservice operation






25. A template used for creating weekly employee schedules






26. A projection of sales - costs - and profit that is used to guide day-to-day operational decisions






27. A catastrophe that can be precluded from happening






28. Brief meetings in which the goal is to decide and commit to action






29. Meetings in which the purpose is to generate a list of ideas or creative solutions to an issue confronting the organization






30. The ability to inspire and motivate employees to behave in accordance with the vision of an organization and to accomplish the organization's goals






31. Any message presented to staff to create a cohesive and productive workforce






32. Process in which a neutral third party facilitates a discussion of difficult issues and negotiates an agreement






33. Uses a definite format that involves a set of questions to chart the employee's response






34. Costs that management can control






35. Occurs when an employee - of his or her own free will - decides to leave an organization






36. A specific point associated with an agenda item that needs some type of action performed






37. A law that requires all employers to pay employees minimum wage plus overtime for any hours worked over forty per week






38. All opportunities that managers have to talk with their employees on a one-to-one basis or in small groups






39. Actions by an employee that typically cause immediate termination






40. The act of identifying with the feelings - thoughts - or attitudes of another person






41. A tool used to identify Strengths and Weaknesses and to examine Opportunities and Threats employees face in the organization






42. Providing encouragement - listening more than telling - and promoting team discussions






43. A condition or feeling experienced when a person perceives that demands exceed the resources he or she has available either personally or socially






44. A chart that shows which days and times the management staff is expected to work






45. A report written by management reiterating the problem and its solution






46. The many expressions and movements of a speaker that convey additional information about the message being given






47. A meeting between the employer and employee when the employee leaves the company






48. Developing the message to be sent






49. Someone who assists in making the meeting run easier






50. The action or situation that initiates the problem