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HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Represent a select few of the highest concerns of the company






2. Employees who - inaddition to their regularly assigned tasks - train new hires and perform other functions assigned by management






3. Infrequent speeches - presentations - lengthy memos - or reports that require systematic planning and developments






4. Dollar amounts in addition to the regular wage and salary






5. Those costs that have both a fixed and variable element - such that one part will not change as sales volume changes - whereas the other part will change






6. A question or situation that needs an answer or a solution






7. A federal law that allows eligible employees to take an extended amount of time off for medical and other personal reasons






8. A strategy of steps to carry out so that a problem does not recur






9. A hybrid of favoritism in which a manager favors a relative for special assignments or promotions






10. Identifying what tasks - actions - and other events need to happen as a result of the meeting - as well as setting a date and time for the next meeting






11. A process of working with and through others to get a significant task or project completed






12. Someone who can play the role of a wise advisor for you






13. Team members can analyze and solve problems effectively together






14. The ability to attend closely to what another person is saying to capture the essence of a message being communicated






15. The environment that a message travels through






16. The main connection between the sender and receiver






17. Teams are getting to know each other - in addition to learning what will be required of them in order to achieve their assigned goal






18. Guidelines and procedures that explain how employees must notify management if they are unable to work






19. Any message presented to staff to create a cohesive and productive workforce






20. Meetings in which the purpose is to generate a list of ideas or creative solutions to an issue confronting the organization






21. Tend to be associated with management positions since they are fixed dollar amounts for compensation






22. The sum of activities a person performs to meet goals and/or to further his or her career






23. A template used for creating weekly employee schedules






24. The ability to plan - organize - direct - staff - control - and evaluate the many functions in a food service organization for the purpose of serving organizational goals






25. A quick - interactive activity that prepares people to focus on the meeting and its objectives






26. The person for whom the communication is intended






27. The act of identifying with the feelings - thoughts - or attitudes of another person






28. Handing a task over to a subordinate and assigning either authority - responsibility - or both to that person to carry out a specific activity






29. Expand the responsibilities of a particular group of employees






30. Comprised of the numerous messages and information that convey operational procedures - policies - and announcements to a wide variety of audiences






31. A process that assists the employee in improving his or her performance - and bringing it up to standards to avoid termination procedures






32. Statements of desired results






33. The process of sending and receiving information by talk - gestures - or writing for some type of response or action






34. The norms regarding how meetings are run - how participants should interact - and what behavior is acceptable






35. A process managers use to identify what causes stress for them in the workplace as well as in their personal life - and then to apply various strategies to minimize its effects






36. Intact work units of a small group of employees who manage many daily operational issues with little supervision






37. The medium through which the message will be communicated






38. The standards of conduct or set of values and principles an individual or organization applies to work






39. Someone who assists in making the meeting run easier






40. The execution of processes and the use of tools that increase a person's efficiency and productivity






41. Discussion between involved people with the goal of reaching an agreement that both can accept






42. A strategy to share information that the receiver would not normally know






43. Created for the specific purpose of solving an immediate problem






44. A catastrophe that cannot be stopped from happening






45. Personal characteristics that are work-related






46. A projection of sales - costs - and profit that is used to guide day-to-day operational decisions






47. A standard by which something can be measured or judged






48. A condition or feeling experienced when a person perceives that demands exceed the resources he or she has available either personally or socially






49. Providing encouragement - listening more than telling - and promoting team discussions






50. Refers to the way in which managers interact with staff and the value system that governs their daily conduct







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Can you answer 50 questions in 15 minutes?


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