Test your basic knowledge |

HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Infrequent speeches - presentations - lengthy memos - or reports that require systematic planning and developments






2. Costs that management cannot control






3. Outcomes that can be assessed by some means within the areas of performance - learning - and perception






4. The sum of activities a person performs to meet goals and/or to further his or her career






5. Sees team members settling their differences and developing more cohesive and trusting work relationships






6. Uses a definite format that involves a set of questions to chart the employee's response






7. A visible space to write those ideas or topics that are important and brought up in a meeting - but that cannot be addressed






8. A template used for creating weekly employee schedules






9. Govern unemployment compensation






10. Refers to the need to feel a part of a group






11. Discussion between involved people with the goal of reaching an agreement that both can accept






12. Represent a select few of the highest concerns of the company






13. Simply an account of past sales volumes in a foodservice operation






14. Someone who assists in making the meeting run easier






15. Usually associated with a sales function and are a percentage of the money taken in on various types of sales






16. To explore all of a problem's potential causes






17. A catastrophe that can be precluded from happening






18. A quick - interactive activity that prepares people to focus on the meeting and its objectives






19. Refers to a wide range of processes that encourages solutions to problems that do not require formal grievance steps within an organization






20. A strategy of steps to carry out so that a problem does not recur






21. A meeting between the employer and employee when the employee leaves the company






22. A chart that shows employees what days and hours they are expected to work






23. The ability to inspire and motivate employees to behave in accordance with the vision of an organization and to accomplish the organization's goals






24. A potential solution to a problem






25. The norms regarding how meetings are run - how participants should interact - and what behavior is acceptable






26. Any message presented to staff to create a cohesive and productive workforce






27. Process in which a neutral third party facilitates a discussion of difficult issues and negotiates an agreement






28. Those factors that cause a person to behave or act in either a goal-seeking or satisfying manner and may be influenced by physiological drives or by external stimuli






29. All aspects of the project are evaluated






30. The receiver's process of translating the sender's message into a meaningful form






31. The state of acting in a collaborative and cooperative effort to create positive results for the achievement of a common goal






32. Shows which job classifications are essential or primary to staff and which are secondary






33. Actions by an employee that typically cause immediate termination






34. An event that happens without warning and normally affects a number of people






35. A standard by which something can be measured or judged






36. The degree of responsibility an individual has to an activity






37. Refers not only to a person demonstrating exceptional industry skills and knowledge but also consistently conducting themselves with high standards






38. Someone who can play the role of a wise advisor for you






39. Intact work units of a small group of employees who manage many daily operational issues with little supervision






40. Handing a task over to a subordinate and assigning either authority - responsibility - or both to that person to carry out a specific activity






41. A chart that shows which days and times the management staff is expected to work






42. The environment that a message travels through






43. The person for whom the communication is intended






44. Statements of desired results






45. Factors that incite an employee to put out more effort and enthusiasm for his or her job






46. A projection of sales - costs - and profit that is used to guide day-to-day operational decisions






47. Includes key personnel to be notified in the event of a crisis - such as each member of management






48. All types of wages combined with other rewards or benefits that the employee receives as part of a package






49. A criterion set by management that measures the quality and quantity of an employee's work






50. An official record of key points discussed or covered at a meeting - as well as anything that might have been decided or completed during the meeting