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HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A template used for creating weekly employee schedules






2. A projection of sales - costs - and profit that is used to guide day-to-day operational decisions






3. A list of topics that will be reviewed or dealt with at a meeting






4. A conversation without prepared questions






5. These goals focus on broad statements of what the organization as a whole wants to achieve






6. Involves telling the group what specifically needs to be accomplished - establishing guidelines - and providing specifics on the five Ws (who - what - when where - why) and how






7. A process of working with and through others to get a significant task or project completed






8. A federal law that allows eligible employees to take an extended amount of time off for medical and other personal reasons






9. A process for developing employees' abilities to do tasks other than the ones they are regularly assigned to do






10. Set by management to ensure the operation's profitability






11. The person for whom the communication is intended






12. An official record of key points discussed or covered at a meeting - as well as anything that might have been decided or completed during the meeting






13. Providing encouragement - listening more than telling - and promoting team discussions






14. Personal characteristics that are work-related






15. A potential solution to a problem






16. Those factors that cause a person to behave or act in either a goal-seeking or satisfying manner and may be influenced by physiological drives or by external stimuli






17. Actions by an employee that typically cause immediate termination






18. These objectives link to the organizational goals and help produce the desired outcome






19. A type of action meeting in which some type of crisis has occurred and immediate action must be taken






20. The environment that a message travels through






21. Indicates that you have demonstrated a high level of skill and have met specific performance requirements by participating in a rigorous process to become certified






22. Simply stated criteria used to determine whether a goal has been met






23. An additional sum paid to an employee whose work is superior and whose services are valued






24. The sum of activities a person performs to meet goals and/or to further his or her career






25. To plan or appoint employees to work at a certain time and date






26. A meeting between the employer and employee when the employee leaves the company






27. A chart that shows which days and times the management staff is expected to work






28. A visible space to write those ideas or topics that are important and brought up in a meeting - but that cannot be addressed






29. A chart that shows employees what days and hours they are expected to work






30. The norms regarding how meetings are run - how participants should interact - and what behavior is acceptable






31. Meetings in which the purpose is to generate a list of ideas or creative solutions to an issue confronting the organization






32. A catastrophe that cannot be stopped from happening






33. An assembly of people for the purpose of discussing or making decisions about some topics






34. Meetings involving a group or team whose purpose is to tackle a problem






35. Comprised of the numerous messages and information that convey operational procedures - policies - and announcements to a wide variety of audiences






36. Dollar amounts in addition to the regular wage and salary






37. Brief meetings in which the goal is to decide and commit to action






38. The ability to attend closely to what another person is saying to capture the essence of a message being communicated






39. The act of identifying with the feelings - thoughts - or attitudes of another person






40. A federal law that sets minimum wage - overtime pay - equal pay - record-keeping - and child-labor standards for covered employees






41. Any sound that interferes with clear reception






42. Usually associated with a sales function and are a percentage of the money taken in on various types of sales






43. A law that requires all employers to pay employees minimum wage plus overtime for any hours worked over forty per week






44. The many expressions and movements of a speaker that convey additional information about the message being given






45. Teams are getting to know each other - in addition to learning what will be required of them in order to achieve their assigned goal






46. A quick - interactive activity that prepares people to focus on the meeting and its objectives






47. A situation in which management must terminate an employee for one of four reasons - including lack of work for the individual - lack of funding - unsatisfactory performance - or violating a company policy






48. Describes what an organization wants to become and why it exists






49. Being unfairly partial to one or more employees






50. Employees who have the ability to perform more than one job on a regular basis within a foodservice operation







Sorry!:) No result found.

Can you answer 50 questions in 15 minutes?


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