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HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Someone who can play the role of a wise advisor for you






2. Formulating the details of a meeting beforehand so you and the participants know what should occur during it






3. Costs that management cannot control






4. The act of identifying with the feelings - thoughts - or attitudes of another person






5. These objectives link to the organizational goals and help produce the desired outcome






6. A hybrid of favoritism in which a manager favors a relative for special assignments or promotions






7. Usually associated with a sales function and are a percentage of the money taken in on various types of sales






8. Intact work units of a small group of employees who manage many daily operational issues with little supervision






9. A group of individuals who operate as a unit for an assigned task or goal






10. Process in which a neutral third party facilitates a discussion of difficult issues and negotiates an agreement






11. Comprised of the numerous messages and information that convey operational procedures - policies - and announcements to a wide variety of audiences






12. Set by management to ensure the operation's profitability






13. A standard by which something can be measured or judged






14. A report written by management reiterating the problem and its solution






15. A strategy of steps to carry out so that a problem does not recur






16. These goals focus on broad statements of what the organization as a whole wants to achieve






17. Those factors that cause a person to behave or act in either a goal-seeking or satisfying manner and may be influenced by physiological drives or by external stimuli






18. To explore all of a problem's potential causes






19. A question or situation that needs an answer or a solution






20. A potential solution to a problem






21. Those costs that have both a fixed and variable element - such that one part will not change as sales volume changes - whereas the other part will change






22. A projection of sales - costs - and profit that is used to guide day-to-day operational decisions






23. An official record of key points discussed or covered at a meeting - as well as anything that might have been decided or completed during the meeting






24. The degree of responsibility an individual has to an activity






25. Identifying what tasks - actions - and other events need to happen as a result of the meeting - as well as setting a date and time for the next meeting






26. Refers not only to a person demonstrating exceptional industry skills and knowledge but also consistently conducting themselves with high standards






27. The process of removing customers and employees from the premises when a crisis occurs






28. Developing the message to be sent






29. A process for developing employees' abilities to do tasks other than the ones they are regularly assigned to do






30. The process of sending and receiving information by talk - gestures - or writing for some type of response or action






31. A tool used to identify Strengths and Weaknesses and to examine Opportunities and Threats employees face in the organization






32. Meetings involving a group or team whose purpose is to tackle a problem






33. An assembly of people for the purpose of discussing or making decisions about some topics






34. Discussion between involved people with the goal of reaching an agreement that both can accept






35. Process in which a third party listens and reviews facts and makes a decision to settle the conflict






36. The standards of conduct or set of values and principles an individual or organization applies to work






37. A process that assists the employee in improving his or her performance - and bringing it up to standards to avoid termination procedures






38. The sum of activities a person performs to meet goals and/or to further his or her career






39. A specific description or statement of what a manager wants to achieve






40. The reality of the project sets in for the team and various interpersonal conflicts begin to surface






41. Connecting with several people to build relationships that may result in career advancement - industry updates and knowledge or career enhancements






42. Refers to the need to feel a part of a group






43. Shows which job classifications are essential or primary to staff and which are secondary






44. Refines the vision statement by stating the purpose of the organization to employees and customers






45. A method of collecting ideas from all participants without criticism or judgment






46. A catastrophe that cannot be stopped from happening






47. A visible space to write those ideas or topics that are important and brought up in a meeting - but that cannot be addressed






48. Describes what an organization wants to become and why it exists






49. The medium through which the message will be communicated






50. A conversation without prepared questions







Sorry!:) No result found.

Can you answer 50 questions in 15 minutes?


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