Test your basic knowledge |

HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Includes key personnel to be notified in the event of a crisis - such as each member of management






2. A report written by management reiterating the problem and its solution






3. The many expressions and movements of a speaker that convey additional information about the message being given






4. Any unwelcome sexual advance - request for sexual favors - or any conduct of a sexual nature






5. Simply an account of past sales volumes in a foodservice operation






6. The ability to attend closely to what another person is saying to capture the essence of a message being communicated






7. Uses a definite format that involves a set of questions to chart the employee's response






8. Guidelines and procedures that explain how employees must notify management if they are unable to work






9. Describes what an organization wants to become and why it exists






10. Intact work units of a small group of employees who manage many daily operational issues with little supervision






11. The budgeted dollar amount for each type of cost






12. Discussion between involved people with the goal of reaching an agreement that both can accept






13. Refines the vision statement by stating the purpose of the organization to employees and customers






14. A meeting between the employer and employee when the employee leaves the company






15. A federal law that sets minimum wage - overtime pay - equal pay - record-keeping - and child-labor standards for covered employees






16. The originator and developer of the information that will be communicated






17. The sum of activities a person performs to meet goals and/or to further his or her career






18. The ability to plan - organize - direct - staff - control - and evaluate the many functions in a food service organization for the purpose of serving organizational goals






19. A company's key elements of operation - and they serve as the foundation for the development of both the vision statement and the mission statement






20. The act of identifying with the feelings - thoughts - or attitudes of another person






21. A thought-out process presented in a logical sequence - which must be followed to arrive at a reasonable conclusion






22. Employees who - inaddition to their regularly assigned tasks - train new hires and perform other functions assigned by management






23. Teams are getting to know each other - in addition to learning what will be required of them in order to achieve their assigned goal






24. Guidelines for conduct that have enduring and lasting value to a society or organization






25. A specific point associated with an agenda item that needs some type of action performed






26. The action or situation that initiates the problem






27. A condition or feeling experienced when a person perceives that demands exceed the resources he or she has available either personally or socially






28. Expand the responsibilities of a particular group of employees






29. An official record of key points discussed or covered at a meeting - as well as anything that might have been decided or completed during the meeting






30. A catastrophe that cannot be stopped from happening






31. Involves telling the group what specifically needs to be accomplished - establishing guidelines - and providing specifics on the five Ws (who - what - when where - why) and how






32. An event that happens without warning and normally affects a number of people






33. The reality of the project sets in for the team and various interpersonal conflicts begin to surface






34. A process that assists the employee in improving his or her performance - and bringing it up to standards to avoid termination procedures






35. The execution of processes and the use of tools that increase a person's efficiency and productivity






36. The ability to inspire and motivate employees to behave in accordance with the vision of an organization and to accomplish the organization's goals






37. Brief meetings in which the goal is to decide and commit to action






38. Simply stated criteria used to determine whether a goal has been met






39. Composed of employees from different areas who focus on solving problems that impact their particular areas as well as the organization






40. Any sound that interferes with clear reception






41. Formulating the details of a meeting beforehand so you and the participants know what should occur during it






42. To explore all of a problem's potential causes






43. Indicates that you have demonstrated a high level of skill and have met specific performance requirements by participating in a rigorous process to become certified






44. The degree of responsibility an individual has to an activity






45. A strategy of steps to carry out so that a problem does not recur






46. Comprised of the numerous messages and information that convey operational procedures - policies - and announcements to a wide variety of audiences






47. A situation in which management must terminate an employee for one of four reasons - including lack of work for the individual - lack of funding - unsatisfactory performance - or violating a company policy






48. Refers to the need to exercise leadership and apply authority over others






49. A projection of sales - costs - and profit that is used to guide day-to-day operational decisions






50. Created for the specific purpose of solving an immediate problem







Sorry!:) No result found.

Can you answer 50 questions in 15 minutes?


Let me suggest you:

Browse all subjects

Browse all tests

Most popular tests



Major Subjects

Tests & Exams


AP
CLEP
DSST
GRE
SAT
GMAT

Browse all subjects

Browse all tests

Most popular tests