Test your basic knowledge |

HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A law that requires all employers to pay employees minimum wage plus overtime for any hours worked over forty per week






2. A document outlining specific actions to take in the event of an emergency - crisis - or unexpected event






3. Further refine and divide the organizational goals and departmental objectives into smaller components that focus on an individual's contribution






4. Infrequent speeches - presentations - lengthy memos - or reports that require systematic planning and developments






5. An additional sum paid to an employee whose work is superior and whose services are valued






6. A process managers use to identify what causes stress for them in the workplace as well as in their personal life - and then to apply various strategies to minimize its effects






7. The medium through which the message will be communicated






8. Actions by an employee that typically cause immediate termination






9. Refers to the need to exercise leadership and apply authority over others






10. Brief meetings in which the goal is to decide and commit to action






11. Composed of employees from different areas who focus on solving problems that impact their particular areas as well as the organization






12. Govern unemployment compensation






13. The originator and developer of the information that will be communicated






14. Someone who can play the role of a wise advisor for you






15. Sees team members settling their differences and developing more cohesive and trusting work relationships






16. The procedure and guidelines for employees to follow when they want time off from work






17. Employees who have the ability to perform more than one job on a regular basis within a foodservice operation






18. Costs that management cannot control






19. Uses a definite format that involves a set of questions to chart the employee's response






20. Any unwelcome sexual advance - request for sexual favors - or any conduct of a sexual nature






21. Being unfairly partial to one or more employees






22. Developing the message to be sent






23. Shows which job classifications are essential or primary to staff and which are secondary






24. An estimate of future sales based on historical sales records and other information viewed as relevant by management






25. The execution of processes and the use of tools that increase a person's efficiency and productivity






26. A process for developing employees' abilities to do tasks other than the ones they are regularly assigned to do






27. Guidelines and procedures that explain how employees must notify management if they are unable to work






28. Meetings involving a group or team whose purpose is to tackle a problem






29. A hybrid of favoritism in which a manager favors a relative for special assignments or promotions






30. A chart that shows employees what days and hours they are expected to work






31. A federal law that allows eligible employees to take an extended amount of time off for medical and other personal reasons






32. Simply stated criteria used to determine whether a goal has been met






33. Providing encouragement - listening more than telling - and promoting team discussions






34. Refers to the need to develop relationships with people as individuals or in groups






35. The sum of activities a person performs to meet goals and/or to further his or her career






36. Represent a select few of the highest concerns of the company






37. Those factors that cause a person to behave or act in either a goal-seeking or satisfying manner and may be influenced by physiological drives or by external stimuli






38. Process in which a third party listens and reviews facts and makes a decision to settle the conflict






39. Meals to be served






40. Guidelines for conduct that have enduring and lasting value to a society or organization






41. An official record of key points discussed or covered at a meeting - as well as anything that might have been decided or completed during the meeting






42. Identifying what tasks - actions - and other events need to happen as a result of the meeting - as well as setting a date and time for the next meeting






43. An event that happens without warning and normally affects a number of people






44. A projection of sales - costs - and profit that is used to guide day-to-day operational decisions






45. The state of acting in a collaborative and cooperative effort to create positive results for the achievement of a common goal






46. A strategy of steps to carry out so that a problem does not recur






47. Set by management to ensure the operation's profitability






48. A federal law that sets minimum wage - overtime pay - equal pay - record-keeping - and child-labor standards for covered employees






49. The environment that a message travels through






50. Those costs that have both a fixed and variable element - such that one part will not change as sales volume changes - whereas the other part will change