Test your basic knowledge |

HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Refers specifically to the pay that an employee receives as a result of working for the organization and is a subcategory to compensation






2. Connecting with several people to build relationships that may result in career advancement - industry updates and knowledge or career enhancements






3. The action or situation that initiates the problem






4. The budgeted dollar amount for each type of cost






5. A law that requires all employers to pay employees minimum wage plus overtime for any hours worked over forty per week






6. A federal law that sets minimum wage - overtime pay - equal pay - record-keeping - and child-labor standards for covered employees






7. A question or situation that needs an answer or a solution






8. Any message presented to staff to create a cohesive and productive workforce






9. A template used for creating weekly employee schedules






10. Comprised of the numerous messages and information that convey operational procedures - policies - and announcements to a wide variety of audiences






11. Expand the responsibilities of a particular group of employees






12. Meetings in which the purpose is to generate a list of ideas or creative solutions to an issue confronting the organization






13. Any unwelcome sexual advance - request for sexual favors - or any conduct of a sexual nature






14. Sees team members settling their differences and developing more cohesive and trusting work relationships






15. Those factors that cause a person to behave or act in either a goal-seeking or satisfying manner and may be influenced by physiological drives or by external stimuli






16. Putting a positive thought into the public's mind following a negative situation






17. A chart that shows which days and times the management staff is expected to work






18. Differs from other forms of communication in that there are usually only a few participants involved (often just two people) - the individuals are in close proximity to each other as shown - and the feedback is immediate






19. The originator and developer of the information that will be communicated






20. Discussion between involved people with the goal of reaching an agreement that both can accept






21. Dollar amounts in addition to the regular wage and salary






22. A company's key elements of operation - and they serve as the foundation for the development of both the vision statement and the mission statement






23. Guidelines and procedures that explain how employees must notify management if they are unable to work






24. The sum of activities a person performs to meet goals and/or to further his or her career






25. Occurs when an employee - of his or her own free will - decides to leave an organization






26. Costs that management can control






27. A method of collecting ideas from all participants without criticism or judgment






28. An official record of key points discussed or covered at a meeting - as well as anything that might have been decided or completed during the meeting






29. The person for whom the communication is intended






30. Someone who can play the role of a wise advisor for you






31. A strategy to share information that the receiver would not normally know






32. Refers to a wide range of processes that encourages solutions to problems that do not require formal grievance steps within an organization






33. Involves telling the group what specifically needs to be accomplished - establishing guidelines - and providing specifics on the five Ws (who - what - when where - why) and how






34. Guidelines for conduct that have enduring and lasting value to a society or organization






35. The ability to inspire and motivate employees to behave in accordance with the vision of an organization and to accomplish the organization's goals






36. The process of removing customers and employees from the premises when a crisis occurs






37. A conversation without prepared questions






38. The procedure and guidelines for employees to follow when they want time off from work






39. Serve as a set of standards by which an organization operates






40. Meetings that share communication






41. Further refine and divide the organizational goals and departmental objectives into smaller components that focus on an individual's contribution






42. Refers to the need to develop relationships with people as individuals or in groups






43. Composed of employees from different areas who focus on solving problems that impact their particular areas as well as the organization






44. Personal characteristics that are work-related






45. A specific point associated with an agenda item that needs some type of action performed






46. Tend to be associated with management positions since they are fixed dollar amounts for compensation






47. A meeting between the employer and employee when the employee leaves the company






48. A process that assists the employee in improving his or her performance - and bringing it up to standards to avoid termination procedures






49. A criterion set by management that measures the quality and quantity of an employee's work






50. Process in which a neutral third party facilitates a discussion of difficult issues and negotiates an agreement