Test your basic knowledge |

HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Refers to the way in which managers interact with staff and the value system that governs their daily conduct






2. A criterion set by management that measures the quality and quantity of an employee's work






3. A condition or feeling experienced when a person perceives that demands exceed the resources he or she has available either personally or socially






4. A binding contract formed from the pay ranges - along with other working conditions agreed to by both management and labor






5. A meeting between the employer and employee when the employee leaves the company






6. An estimate of future sales based on historical sales records and other information viewed as relevant by management






7. Outcomes that can be assessed by some means within the areas of performance - learning - and perception






8. Meetings in which the purpose is to generate a list of ideas or creative solutions to an issue confronting the organization






9. An assembly of people for the purpose of discussing or making decisions about some topics






10. The environment that a message travels through






11. A hybrid of favoritism in which a manager favors a relative for special assignments or promotions






12. Tend to be associated with management positions since they are fixed dollar amounts for compensation






13. A report written by management reiterating the problem and its solution






14. The sum of activities a person performs to meet goals and/or to further his or her career






15. Differs from other forms of communication in that there are usually only a few participants involved (often just two people) - the individuals are in close proximity to each other as shown - and the feedback is immediate






16. Statements of desired results






17. The act of identifying with the feelings - thoughts - or attitudes of another person






18. Any unwelcome sexual advance - request for sexual favors - or any conduct of a sexual nature






19. Process in which a third party listens and reviews facts and makes a decision to settle the conflict






20. A strategy developed in advance for dealing with newspaper - television - and radio reporters regarding the company's reaction to a crisis






21. Putting a positive thought into the public's mind following a negative situation






22. The budgeted dollar amount for each type of cost






23. A strategy to share information that the receiver would not normally know






24. Created for the specific purpose of solving an immediate problem






25. Any message presented to staff to create a cohesive and productive workforce






26. A potential solution to a problem






27. A thought-out process presented in a logical sequence - which must be followed to arrive at a reasonable conclusion






28. A catastrophe that cannot be stopped from happening






29. Expand the responsibilities of a particular group of employees






30. A process for developing employees' abilities to do tasks other than the ones they are regularly assigned to do






31. A list of topics that will be reviewed or dealt with at a meeting






32. A federal law that allows eligible employees to take an extended amount of time off for medical and other personal reasons






33. The action or situation that initiates the problem






34. Costs that management cannot control






35. Team members can analyze and solve problems effectively together






36. The execution of processes and the use of tools that increase a person's efficiency and productivity






37. These goals focus on broad statements of what the organization as a whole wants to achieve






38. To plan or appoint employees to work at a certain time and date






39. All aspects of the project are evaluated






40. Actions by an employee that typically cause immediate termination






41. Involves telling the group what specifically needs to be accomplished - establishing guidelines - and providing specifics on the five Ws (who - what - when where - why) and how






42. A federal law that sets minimum wage - overtime pay - equal pay - record-keeping - and child-labor standards for covered employees






43. Intact work units of a small group of employees who manage many daily operational issues with little supervision






44. The ability to attend closely to what another person is saying to capture the essence of a message being communicated






45. A standard by which something can be measured or judged






46. The medium through which the message will be communicated






47. A tool used to identify Strengths and Weaknesses and to examine Opportunities and Threats employees face in the organization






48. The process of sending and receiving information by talk - gestures - or writing for some type of response or action






49. A process that assists the employee in improving his or her performance - and bringing it up to standards to avoid termination procedures






50. A visible space to write those ideas or topics that are important and brought up in a meeting - but that cannot be addressed