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HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Differs from other forms of communication in that there are usually only a few participants involved (often just two people) - the individuals are in close proximity to each other as shown - and the feedback is immediate






2. A potential solution to a problem






3. Meetings in which the purpose is to generate a list of ideas or creative solutions to an issue confronting the organization






4. Brief meetings in which the goal is to decide and commit to action






5. Employees who have the ability to perform more than one job on a regular basis within a foodservice operation






6. Any unwelcome sexual advance - request for sexual favors - or any conduct of a sexual nature






7. The procedure and guidelines for employees to follow when they want time off from work






8. Uses a definite format that involves a set of questions to chart the employee's response






9. Shows which job classifications are essential or primary to staff and which are secondary






10. Simply stated criteria used to determine whether a goal has been met






11. A thought-out process presented in a logical sequence - which must be followed to arrive at a reasonable conclusion






12. Developing the message to be sent






13. Being unfairly partial to one or more employees






14. A conversation without prepared questions






15. All aspects of the project are evaluated






16. The ability to attend closely to what another person is saying to capture the essence of a message being communicated






17. Those costs that have both a fixed and variable element - such that one part will not change as sales volume changes - whereas the other part will change






18. Someone who assists in making the meeting run easier






19. Process in which a neutral third party facilitates a discussion of difficult issues and negotiates an agreement






20. The sum of activities a person performs to meet goals and/or to further his or her career






21. An estimate of future sales based on historical sales records and other information viewed as relevant by management






22. The reality of the project sets in for the team and various interpersonal conflicts begin to surface






23. Refers not only to a person demonstrating exceptional industry skills and knowledge but also consistently conducting themselves with high standards






24. The process of removing customers and employees from the premises when a crisis occurs






25. A question or situation that needs an answer or a solution






26. A hybrid of favoritism in which a manager favors a relative for special assignments or promotions






27. A meeting between the employer and employee when the employee leaves the company






28. An assembly of people for the purpose of discussing or making decisions about some topics






29. Refers to the need to develop relationships with people as individuals or in groups






30. A process that assists the employee in improving his or her performance - and bringing it up to standards to avoid termination procedures






31. Any message presented to staff to create a cohesive and productive workforce






32. Personal characteristics that are work-related






33. Expand the responsibilities of a particular group of employees






34. Costs that management can control






35. A law that requires all employers to pay employees minimum wage plus overtime for any hours worked over forty per week






36. A list of topics that will be reviewed or dealt with at a meeting






37. Composed of employees from different areas who focus on solving problems that impact their particular areas as well as the organization






38. The act of identifying with the feelings - thoughts - or attitudes of another person






39. Connecting with several people to build relationships that may result in career advancement - industry updates and knowledge or career enhancements






40. A process managers use to identify what causes stress for them in the workplace as well as in their personal life - and then to apply various strategies to minimize its effects






41. A tool used to identify Strengths and Weaknesses and to examine Opportunities and Threats employees face in the organization






42. The state of acting in a collaborative and cooperative effort to create positive results for the achievement of a common goal






43. The norms regarding how meetings are run - how participants should interact - and what behavior is acceptable






44. These goals focus on broad statements of what the organization as a whole wants to achieve






45. A situation in which management must terminate an employee for one of four reasons - including lack of work for the individual - lack of funding - unsatisfactory performance - or violating a company policy






46. These objectives link to the organizational goals and help produce the desired outcome






47. Serve as a set of standards by which an organization operates






48. Simply an account of past sales volumes in a foodservice operation






49. Refers to the way in which managers interact with staff and the value system that governs their daily conduct






50. A chart that shows employees what days and hours they are expected to work







Sorry!:) No result found.

Can you answer 50 questions in 15 minutes?


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