Test your basic knowledge |

HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The procedure and guidelines for employees to follow when they want time off from work






2. Meetings that are scheduled on a regular basis between the employee and employer to discuss the employee's job performance and additional pay - if any - for the coming year






3. Guidelines for conduct that have enduring and lasting value to a society or organization






4. The person for whom the communication is intended






5. Putting a positive thought into the public's mind following a negative situation






6. The main connection between the sender and receiver






7. An additional sum paid to an employee whose work is superior and whose services are valued






8. Includes key personnel to be notified in the event of a crisis - such as each member of management






9. Dollar amounts in addition to the regular wage and salary






10. All aspects of the project are evaluated






11. Uses a definite format that involves a set of questions to chart the employee's response






12. Further refine and divide the organizational goals and departmental objectives into smaller components that focus on an individual's contribution






13. The execution of processes and the use of tools that increase a person's efficiency and productivity






14. Factors that incite an employee to put out more effort and enthusiasm for his or her job






15. A method of collecting ideas from all participants without criticism or judgment






16. Tend to be associated with management positions since they are fixed dollar amounts for compensation






17. An event that happens without warning and normally affects a number of people






18. Simply an account of past sales volumes in a foodservice operation






19. Meetings in which the purpose is to generate a list of ideas or creative solutions to an issue confronting the organization






20. A document outlining specific actions to take in the event of an emergency - crisis - or unexpected event






21. A chart that shows which days and times the management staff is expected to work






22. Any message presented to staff to create a cohesive and productive workforce






23. A hybrid of favoritism in which a manager favors a relative for special assignments or promotions






24. Costs that management cannot control






25. Refers to the need to feel a part of a group






26. Those costs that have both a fixed and variable element - such that one part will not change as sales volume changes - whereas the other part will change






27. A federal law that sets minimum wage - overtime pay - equal pay - record-keeping - and child-labor standards for covered employees






28. Expand the responsibilities of a particular group of employees






29. A criterion set by management that measures the quality and quantity of an employee's work






30. These objectives link to the organizational goals and help produce the desired outcome






31. The originator and developer of the information that will be communicated






32. A federal law that allows eligible employees to take an extended amount of time off for medical and other personal reasons






33. The budgeted dollar amount for each type of cost






34. The norms regarding how meetings are run - how participants should interact - and what behavior is acceptable






35. Refers to the way in which managers interact with staff and the value system that governs their daily conduct






36. A standard by which something can be measured or judged






37. Intact work units of a small group of employees who manage many daily operational issues with little supervision






38. A conversation without prepared questions






39. Guidelines and procedures that explain how employees must notify management if they are unable to work






40. Meals to be served






41. Those factors that cause a person to behave or act in either a goal-seeking or satisfying manner and may be influenced by physiological drives or by external stimuli






42. The ability to attend closely to what another person is saying to capture the essence of a message being communicated






43. The medium through which the message will be communicated






44. A meeting between the employer and employee when the employee leaves the company






45. A strategy of steps to carry out so that a problem does not recur






46. The reality of the project sets in for the team and various interpersonal conflicts begin to surface






47. A catastrophe that cannot be stopped from happening






48. Comprised of the numerous messages and information that convey operational procedures - policies - and announcements to a wide variety of audiences






49. Handing a task over to a subordinate and assigning either authority - responsibility - or both to that person to carry out a specific activity






50. Statements of desired results