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HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Identifying what tasks - actions - and other events need to happen as a result of the meeting - as well as setting a date and time for the next meeting






2. These objectives link to the organizational goals and help produce the desired outcome






3. Guidelines for conduct that have enduring and lasting value to a society or organization






4. Meetings that share communication






5. Govern unemployment compensation






6. Refers to the need to develop relationships with people as individuals or in groups






7. The process of removing customers and employees from the premises when a crisis occurs






8. Being unfairly partial to one or more employees






9. The receiver's process of translating the sender's message into a meaningful form






10. Refers to the need to exercise leadership and apply authority over others






11. Meetings in which the purpose is to generate a list of ideas or creative solutions to an issue confronting the organization






12. Involves telling the group what specifically needs to be accomplished - establishing guidelines - and providing specifics on the five Ws (who - what - when where - why) and how






13. The sum of activities a person performs to meet goals and/or to further his or her career






14. A situation in which management must terminate an employee for one of four reasons - including lack of work for the individual - lack of funding - unsatisfactory performance - or violating a company policy






15. The act of identifying with the feelings - thoughts - or attitudes of another person






16. Differs from other forms of communication in that there are usually only a few participants involved (often just two people) - the individuals are in close proximity to each other as shown - and the feedback is immediate






17. Uses a definite format that involves a set of questions to chart the employee's response






18. Refers to a wide range of processes that encourages solutions to problems that do not require formal grievance steps within an organization






19. The budgeted dollar amount for each type of cost






20. A report written by management reiterating the problem and its solution






21. Further refine and divide the organizational goals and departmental objectives into smaller components that focus on an individual's contribution






22. Someone who assists in making the meeting run easier






23. The procedure and guidelines for employees to follow when they want time off from work






24. Process in which a neutral third party facilitates a discussion of difficult issues and negotiates an agreement






25. Refines the vision statement by stating the purpose of the organization to employees and customers






26. Factors that incite an employee to put out more effort and enthusiasm for his or her job






27. A strategy of steps to carry out so that a problem does not recur






28. The state of acting in a collaborative and cooperative effort to create positive results for the achievement of a common goal






29. A document outlining specific actions to take in the event of an emergency - crisis - or unexpected event






30. Process in which a third party listens and reviews facts and makes a decision to settle the conflict






31. A chart that shows which days and times the management staff is expected to work






32. Someone who can play the role of a wise advisor for you






33. A quick - interactive activity that prepares people to focus on the meeting and its objectives






34. Comprised of the numerous messages and information that convey operational procedures - policies - and announcements to a wide variety of audiences






35. An event that happens without warning and normally affects a number of people






36. Actions by an employee that typically cause immediate termination






37. Simply an account of past sales volumes in a foodservice operation






38. Shows which job classifications are essential or primary to staff and which are secondary






39. A thought-out process presented in a logical sequence - which must be followed to arrive at a reasonable conclusion






40. A group of individuals who operate as a unit for an assigned task or goal






41. Meals to be served






42. A specific description or statement of what a manager wants to achieve






43. Handing a task over to a subordinate and assigning either authority - responsibility - or both to that person to carry out a specific activity






44. Connecting with several people to build relationships that may result in career advancement - industry updates and knowledge or career enhancements






45. The reality of the project sets in for the team and various interpersonal conflicts begin to surface






46. The standards of conduct or set of values and principles an individual or organization applies to work






47. Describes what an organization wants to become and why it exists






48. A catastrophe that can be precluded from happening






49. Dollar amounts in addition to the regular wage and salary






50. Costs that management can control







Sorry!:) No result found.

Can you answer 50 questions in 15 minutes?


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