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HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Govern unemployment compensation






2. A projection of sales - costs - and profit that is used to guide day-to-day operational decisions






3. Putting a positive thought into the public's mind following a negative situation






4. A specific description or statement of what a manager wants to achieve






5. Shows which job classifications are essential or primary to staff and which are secondary






6. The person for whom the communication is intended






7. All opportunities that managers have to talk with their employees on a one-to-one basis or in small groups






8. Involves telling the group what specifically needs to be accomplished - establishing guidelines - and providing specifics on the five Ws (who - what - when where - why) and how






9. Team members can analyze and solve problems effectively together






10. Usually associated with a sales function and are a percentage of the money taken in on various types of sales






11. Tend to be associated with management positions since they are fixed dollar amounts for compensation






12. Meetings that share communication






13. All aspects of the project are evaluated






14. The action or situation that initiates the problem






15. Meals to be served






16. Infrequent speeches - presentations - lengthy memos - or reports that require systematic planning and developments






17. Teams are getting to know each other - in addition to learning what will be required of them in order to achieve their assigned goal






18. A federal law that sets minimum wage - overtime pay - equal pay - record-keeping - and child-labor standards for covered employees






19. An official record of key points discussed or covered at a meeting - as well as anything that might have been decided or completed during the meeting






20. Serve as a set of standards by which an organization operates






21. Composed of employees from different areas who focus on solving problems that impact their particular areas as well as the organization






22. The originator and developer of the information that will be communicated






23. Intact work units of a small group of employees who manage many daily operational issues with little supervision






24. Meetings involving a group or team whose purpose is to tackle a problem






25. To explore all of a problem's potential causes






26. The medium through which the message will be communicated






27. Someone who assists in making the meeting run easier






28. A visible space to write those ideas or topics that are important and brought up in a meeting - but that cannot be addressed






29. The ability to inspire and motivate employees to behave in accordance with the vision of an organization and to accomplish the organization's goals






30. Those costs that have both a fixed and variable element - such that one part will not change as sales volume changes - whereas the other part will change






31. Differs from other forms of communication in that there are usually only a few participants involved (often just two people) - the individuals are in close proximity to each other as shown - and the feedback is immediate






32. A law that requires all employers to pay employees minimum wage plus overtime for any hours worked over forty per week






33. The ability to plan - organize - direct - staff - control - and evaluate the many functions in a food service organization for the purpose of serving organizational goals






34. Refers to a wide range of processes that encourages solutions to problems that do not require formal grievance steps within an organization






35. The reality of the project sets in for the team and various interpersonal conflicts begin to surface






36. A document outlining specific actions to take in the event of an emergency - crisis - or unexpected event






37. A strategy to share information that the receiver would not normally know






38. A condition or feeling experienced when a person perceives that demands exceed the resources he or she has available either personally or socially






39. A template used for creating weekly employee schedules






40. The state of acting in a collaborative and cooperative effort to create positive results for the achievement of a common goal






41. Factors that incite an employee to put out more effort and enthusiasm for his or her job






42. Expand the responsibilities of a particular group of employees






43. A potential solution to a problem






44. The execution of processes and the use of tools that increase a person's efficiency and productivity






45. A tool used to identify Strengths and Weaknesses and to examine Opportunities and Threats employees face in the organization






46. A strategy developed in advance for dealing with newspaper - television - and radio reporters regarding the company's reaction to a crisis






47. The budgeted dollar amount for each type of cost






48. The process of removing customers and employees from the premises when a crisis occurs






49. Indicates that you have demonstrated a high level of skill and have met specific performance requirements by participating in a rigorous process to become certified






50. The process of sending and receiving information by talk - gestures - or writing for some type of response or action






Can you answer 50 questions in 15 minutes?



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