Test your basic knowledge |

HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A conversation without prepared questions






2. Costs that management can control






3. A potential solution to a problem






4. The sum of activities a person performs to meet goals and/or to further his or her career






5. An event that happens without warning and normally affects a number of people






6. A meeting between the employer and employee when the employee leaves the company






7. Factors that incite an employee to put out more effort and enthusiasm for his or her job






8. Indicates that you have demonstrated a high level of skill and have met specific performance requirements by participating in a rigorous process to become certified






9. Refers not only to a person demonstrating exceptional industry skills and knowledge but also consistently conducting themselves with high standards






10. Involves telling the group what specifically needs to be accomplished - establishing guidelines - and providing specifics on the five Ws (who - what - when where - why) and how






11. A template used for creating weekly employee schedules






12. All aspects of the project are evaluated






13. Discussion between involved people with the goal of reaching an agreement that both can accept






14. Differs from other forms of communication in that there are usually only a few participants involved (often just two people) - the individuals are in close proximity to each other as shown - and the feedback is immediate






15. Teams are getting to know each other - in addition to learning what will be required of them in order to achieve their assigned goal






16. Describes what an organization wants to become and why it exists






17. Putting a positive thought into the public's mind following a negative situation






18. Personal characteristics that are work-related






19. To plan or appoint employees to work at a certain time and date






20. Refers to the way in which managers interact with staff and the value system that governs their daily conduct






21. Brief meetings in which the goal is to decide and commit to action






22. The reality of the project sets in for the team and various interpersonal conflicts begin to surface






23. Uses a definite format that involves a set of questions to chart the employee's response






24. The ability to attend closely to what another person is saying to capture the essence of a message being communicated






25. Refers to the need to develop relationships with people as individuals or in groups






26. A process managers use to identify what causes stress for them in the workplace as well as in their personal life - and then to apply various strategies to minimize its effects






27. Guidelines and procedures that explain how employees must notify management if they are unable to work






28. Providing encouragement - listening more than telling - and promoting team discussions






29. The person for whom the communication is intended






30. The execution of processes and the use of tools that increase a person's efficiency and productivity






31. Infrequent speeches - presentations - lengthy memos - or reports that require systematic planning and developments






32. The receiver's process of translating the sender's message into a meaningful form






33. The action or situation that initiates the problem






34. A federal law that sets minimum wage - overtime pay - equal pay - record-keeping - and child-labor standards for covered employees






35. A hybrid of favoritism in which a manager favors a relative for special assignments or promotions






36. The process of removing customers and employees from the premises when a crisis occurs






37. A chart that shows which days and times the management staff is expected to work






38. Shows which job classifications are essential or primary to staff and which are secondary






39. Developing the message to be sent






40. A quick - interactive activity that prepares people to focus on the meeting and its objectives






41. Process in which a neutral third party facilitates a discussion of difficult issues and negotiates an agreement






42. Set by management to ensure the operation's profitability






43. The process of sending and receiving information by talk - gestures - or writing for some type of response or action






44. A document outlining specific actions to take in the event of an emergency - crisis - or unexpected event






45. A standard by which something can be measured or judged






46. Outcomes that can be assessed by some means within the areas of performance - learning - and perception






47. Expand the responsibilities of a particular group of employees






48. A company's key elements of operation - and they serve as the foundation for the development of both the vision statement and the mission statement






49. The ability to plan - organize - direct - staff - control - and evaluate the many functions in a food service organization for the purpose of serving organizational goals






50. A criterion set by management that measures the quality and quantity of an employee's work







Sorry!:) No result found.

Can you answer 50 questions in 15 minutes?


Let me suggest you:

Browse all subjects

Browse all tests

Most popular tests



Major Subjects

Tests & Exams


AP
CLEP
DSST
GRE
SAT
GMAT

Browse all subjects

Browse all tests

Most popular tests