Test your basic knowledge |

HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Actions by an employee that typically cause immediate termination






2. Costs that management cannot control






3. Meetings that share communication






4. A strategy of steps to carry out so that a problem does not recur






5. Involves telling the group what specifically needs to be accomplished - establishing guidelines - and providing specifics on the five Ws (who - what - when where - why) and how






6. An additional sum paid to an employee whose work is superior and whose services are valued






7. These goals focus on broad statements of what the organization as a whole wants to achieve






8. A catastrophe that cannot be stopped from happening






9. A process of working with and through others to get a significant task or project completed






10. A meeting between the employer and employee when the employee leaves the company






11. An estimate of future sales based on historical sales records and other information viewed as relevant by management






12. Composed of employees from different areas who focus on solving problems that impact their particular areas as well as the organization






13. Guidelines and procedures that explain how employees must notify management if they are unable to work






14. Putting a positive thought into the public's mind following a negative situation






15. The originator and developer of the information that will be communicated






16. Meetings in which the purpose is to generate a list of ideas or creative solutions to an issue confronting the organization






17. The standards of conduct or set of values and principles an individual or organization applies to work






18. A potential solution to a problem






19. The norms regarding how meetings are run - how participants should interact - and what behavior is acceptable






20. Govern unemployment compensation






21. Occurs when an employee - of his or her own free will - decides to leave an organization






22. A thought-out process presented in a logical sequence - which must be followed to arrive at a reasonable conclusion






23. Describes what an organization wants to become and why it exists






24. A process managers use to identify what causes stress for them in the workplace as well as in their personal life - and then to apply various strategies to minimize its effects






25. Team members can analyze and solve problems effectively together






26. Indicates that you have demonstrated a high level of skill and have met specific performance requirements by participating in a rigorous process to become certified






27. Refers to the need to exercise leadership and apply authority over others






28. Refers to the way in which managers interact with staff and the value system that governs their daily conduct






29. A binding contract formed from the pay ranges - along with other working conditions agreed to by both management and labor






30. Someone who assists in making the meeting run easier






31. Infrequent speeches - presentations - lengthy memos - or reports that require systematic planning and developments






32. Meetings involving a group or team whose purpose is to tackle a problem






33. Further refine and divide the organizational goals and departmental objectives into smaller components that focus on an individual's contribution






34. The state of acting in a collaborative and cooperative effort to create positive results for the achievement of a common goal






35. A method of collecting ideas from all participants without criticism or judgment






36. Represent a select few of the highest concerns of the company






37. The sum of activities a person performs to meet goals and/or to further his or her career






38. Serve as a set of standards by which an organization operates






39. Simply stated criteria used to determine whether a goal has been met






40. A company's key elements of operation - and they serve as the foundation for the development of both the vision statement and the mission statement






41. To plan or appoint employees to work at a certain time and date






42. A visible space to write those ideas or topics that are important and brought up in a meeting - but that cannot be addressed






43. Identifying what tasks - actions - and other events need to happen as a result of the meeting - as well as setting a date and time for the next meeting






44. Refines the vision statement by stating the purpose of the organization to employees and customers






45. Refers specifically to the pay that an employee receives as a result of working for the organization and is a subcategory to compensation






46. Simply an account of past sales volumes in a foodservice operation






47. The budgeted dollar amount for each type of cost






48. Refers to a wide range of processes that encourages solutions to problems that do not require formal grievance steps within an organization






49. A strategy to share information that the receiver would not normally know






50. Intact work units of a small group of employees who manage many daily operational issues with little supervision