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HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The ability to plan - organize - direct - staff - control - and evaluate the many functions in a food service organization for the purpose of serving organizational goals






2. Sees team members settling their differences and developing more cohesive and trusting work relationships






3. Those costs that have both a fixed and variable element - such that one part will not change as sales volume changes - whereas the other part will change






4. A binding contract formed from the pay ranges - along with other working conditions agreed to by both management and labor






5. Process in which a third party listens and reviews facts and makes a decision to settle the conflict






6. Team members can analyze and solve problems effectively together






7. A strategy of steps to carry out so that a problem does not recur






8. A tool used to identify Strengths and Weaknesses and to examine Opportunities and Threats employees face in the organization






9. Developing the message to be sent






10. All aspects of the project are evaluated






11. Created for the specific purpose of solving an immediate problem






12. Dollar amounts in addition to the regular wage and salary






13. Govern unemployment compensation






14. The norms regarding how meetings are run - how participants should interact - and what behavior is acceptable






15. The degree of responsibility an individual has to an activity






16. The reality of the project sets in for the team and various interpersonal conflicts begin to surface






17. A company's key elements of operation - and they serve as the foundation for the development of both the vision statement and the mission statement






18. Process in which a neutral third party facilitates a discussion of difficult issues and negotiates an agreement






19. The standards of conduct or set of values and principles an individual or organization applies to work






20. Meals to be served






21. All opportunities that managers have to talk with their employees on a one-to-one basis or in small groups






22. Further refine and divide the organizational goals and departmental objectives into smaller components that focus on an individual's contribution






23. Meetings in which the purpose is to generate a list of ideas or creative solutions to an issue confronting the organization






24. A catastrophe that can be precluded from happening






25. A chart that shows employees what days and hours they are expected to work






26. Meetings that are scheduled on a regular basis between the employee and employer to discuss the employee's job performance and additional pay - if any - for the coming year






27. Guidelines and procedures that explain how employees must notify management if they are unable to work






28. The procedure and guidelines for employees to follow when they want time off from work






29. Describes what an organization wants to become and why it exists






30. A report written by management reiterating the problem and its solution






31. A document outlining specific actions to take in the event of an emergency - crisis - or unexpected event






32. A federal law that allows eligible employees to take an extended amount of time off for medical and other personal reasons






33. The act of identifying with the feelings - thoughts - or attitudes of another person






34. A type of action meeting in which some type of crisis has occurred and immediate action must be taken






35. A standard by which something can be measured or judged






36. Refers to the need to feel a part of a group






37. Uses a definite format that involves a set of questions to chart the employee's response






38. The originator and developer of the information that will be communicated






39. Costs that management cannot control






40. Infrequent speeches - presentations - lengthy memos - or reports that require systematic planning and developments






41. Refers to the need to exercise leadership and apply authority over others






42. Formulating the details of a meeting beforehand so you and the participants know what should occur during it






43. Composed of employees from different areas who focus on solving problems that impact their particular areas as well as the organization






44. Intact work units of a small group of employees who manage many daily operational issues with little supervision






45. A chart that shows which days and times the management staff is expected to work






46. A process for developing employees' abilities to do tasks other than the ones they are regularly assigned to do






47. An assembly of people for the purpose of discussing or making decisions about some topics






48. Any message presented to staff to create a cohesive and productive workforce






49. Factors that incite an employee to put out more effort and enthusiasm for his or her job






50. Identifying what tasks - actions - and other events need to happen as a result of the meeting - as well as setting a date and time for the next meeting







Sorry!:) No result found.

Can you answer 50 questions in 15 minutes?


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