Test your basic knowledge |

HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Formulating the details of a meeting beforehand so you and the participants know what should occur during it






2. A list of topics that will be reviewed or dealt with at a meeting






3. Dollar amounts in addition to the regular wage and salary






4. The sum of activities a person performs to meet goals and/or to further his or her career






5. Tend to be associated with management positions since they are fixed dollar amounts for compensation






6. The person for whom the communication is intended






7. A specific description or statement of what a manager wants to achieve






8. Someone who assists in making the meeting run easier






9. Any unwelcome sexual advance - request for sexual favors - or any conduct of a sexual nature






10. Discussion between involved people with the goal of reaching an agreement that both can accept






11. Refers to the need to exercise leadership and apply authority over others






12. Indicates that you have demonstrated a high level of skill and have met specific performance requirements by participating in a rigorous process to become certified






13. Usually associated with a sales function and are a percentage of the money taken in on various types of sales






14. Serve as a set of standards by which an organization operates






15. Personal characteristics that are work-related






16. The standards of conduct or set of values and principles an individual or organization applies to work






17. Any sound that interferes with clear reception






18. A process managers use to identify what causes stress for them in the workplace as well as in their personal life - and then to apply various strategies to minimize its effects






19. Brief meetings in which the goal is to decide and commit to action






20. To plan or appoint employees to work at a certain time and date






21. An estimate of future sales based on historical sales records and other information viewed as relevant by management






22. A meeting between the employer and employee when the employee leaves the company






23. The degree of responsibility an individual has to an activity






24. Simply an account of past sales volumes in a foodservice operation






25. The originator and developer of the information that will be communicated






26. A law that requires all employers to pay employees minimum wage plus overtime for any hours worked over forty per week






27. A template used for creating weekly employee schedules






28. A hybrid of favoritism in which a manager favors a relative for special assignments or promotions






29. Refers to the need to develop relationships with people as individuals or in groups






30. A specific point associated with an agenda item that needs some type of action performed






31. Putting a positive thought into the public's mind following a negative situation






32. A process that assists the employee in improving his or her performance - and bringing it up to standards to avoid termination procedures






33. Further refine and divide the organizational goals and departmental objectives into smaller components that focus on an individual's contribution






34. Teams are getting to know each other - in addition to learning what will be required of them in order to achieve their assigned goal






35. Employees who - inaddition to their regularly assigned tasks - train new hires and perform other functions assigned by management






36. Intact work units of a small group of employees who manage many daily operational issues with little supervision






37. The environment that a message travels through






38. A situation in which management must terminate an employee for one of four reasons - including lack of work for the individual - lack of funding - unsatisfactory performance - or violating a company policy






39. Meetings that are scheduled on a regular basis between the employee and employer to discuss the employee's job performance and additional pay - if any - for the coming year






40. The act of identifying with the feelings - thoughts - or attitudes of another person






41. Set by management to ensure the operation's profitability






42. A question or situation that needs an answer or a solution






43. The reality of the project sets in for the team and various interpersonal conflicts begin to surface






44. Includes key personnel to be notified in the event of a crisis - such as each member of management






45. An official record of key points discussed or covered at a meeting - as well as anything that might have been decided or completed during the meeting






46. Uses a definite format that involves a set of questions to chart the employee's response






47. Refers specifically to the pay that an employee receives as a result of working for the organization and is a subcategory to compensation






48. Being unfairly partial to one or more employees






49. A report written by management reiterating the problem and its solution






50. Shows which job classifications are essential or primary to staff and which are secondary