Test your basic knowledge |

HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Teams are getting to know each other - in addition to learning what will be required of them in order to achieve their assigned goal






2. Intact work units of a small group of employees who manage many daily operational issues with little supervision






3. Developing the message to be sent






4. Differs from other forms of communication in that there are usually only a few participants involved (often just two people) - the individuals are in close proximity to each other as shown - and the feedback is immediate






5. Handing a task over to a subordinate and assigning either authority - responsibility - or both to that person to carry out a specific activity






6. Usually associated with a sales function and are a percentage of the money taken in on various types of sales






7. Govern unemployment compensation






8. A thought-out process presented in a logical sequence - which must be followed to arrive at a reasonable conclusion






9. Identifying what tasks - actions - and other events need to happen as a result of the meeting - as well as setting a date and time for the next meeting






10. A quick - interactive activity that prepares people to focus on the meeting and its objectives






11. Team members can analyze and solve problems effectively together






12. A tool used to identify Strengths and Weaknesses and to examine Opportunities and Threats employees face in the organization






13. A criterion set by management that measures the quality and quantity of an employee's work






14. Personal characteristics that are work-related






15. A question or situation that needs an answer or a solution






16. The process of removing customers and employees from the premises when a crisis occurs






17. A federal law that sets minimum wage - overtime pay - equal pay - record-keeping - and child-labor standards for covered employees






18. Set by management to ensure the operation's profitability






19. The originator and developer of the information that will be communicated






20. A conversation without prepared questions






21. A catastrophe that can be precluded from happening






22. The person for whom the communication is intended






23. Meetings in which the purpose is to generate a list of ideas or creative solutions to an issue confronting the organization






24. Uses a definite format that involves a set of questions to chart the employee's response






25. The medium through which the message will be communicated






26. Includes key personnel to be notified in the event of a crisis - such as each member of management






27. Any message presented to staff to create a cohesive and productive workforce






28. A process of working with and through others to get a significant task or project completed






29. A standard by which something can be measured or judged






30. The norms regarding how meetings are run - how participants should interact - and what behavior is acceptable






31. A report written by management reiterating the problem and its solution






32. A company's key elements of operation - and they serve as the foundation for the development of both the vision statement and the mission statement






33. A meeting between the employer and employee when the employee leaves the company






34. An assembly of people for the purpose of discussing or making decisions about some topics






35. Meetings that are scheduled on a regular basis between the employee and employer to discuss the employee's job performance and additional pay - if any - for the coming year






36. Refers not only to a person demonstrating exceptional industry skills and knowledge but also consistently conducting themselves with high standards






37. Describes what an organization wants to become and why it exists






38. Composed of employees from different areas who focus on solving problems that impact their particular areas as well as the organization






39. The many expressions and movements of a speaker that convey additional information about the message being given






40. Employees who - inaddition to their regularly assigned tasks - train new hires and perform other functions assigned by management






41. Actions by an employee that typically cause immediate termination






42. A law that requires all employers to pay employees minimum wage plus overtime for any hours worked over forty per week






43. Refers to the way in which managers interact with staff and the value system that governs their daily conduct






44. The budgeted dollar amount for each type of cost






45. Refers to the need to develop relationships with people as individuals or in groups






46. Comprised of the numerous messages and information that convey operational procedures - policies - and announcements to a wide variety of audiences






47. An event that happens without warning and normally affects a number of people






48. Any sound that interferes with clear reception






49. Refers to a wide range of processes that encourages solutions to problems that do not require formal grievance steps within an organization






50. A document outlining specific actions to take in the event of an emergency - crisis - or unexpected event