Test your basic knowledge |

HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Brief meetings in which the goal is to decide and commit to action






2. Team members can analyze and solve problems effectively together






3. Intact work units of a small group of employees who manage many daily operational issues with little supervision






4. The degree of responsibility an individual has to an activity






5. A law that requires all employers to pay employees minimum wage plus overtime for any hours worked over forty per week






6. A specific point associated with an agenda item that needs some type of action performed






7. To plan or appoint employees to work at a certain time and date






8. A chart that shows employees what days and hours they are expected to work






9. The many expressions and movements of a speaker that convey additional information about the message being given






10. A thought-out process presented in a logical sequence - which must be followed to arrive at a reasonable conclusion






11. A catastrophe that cannot be stopped from happening






12. Any message presented to staff to create a cohesive and productive workforce






13. Refers to the way in which managers interact with staff and the value system that governs their daily conduct






14. A chart that shows which days and times the management staff is expected to work






15. The ability to attend closely to what another person is saying to capture the essence of a message being communicated






16. A company's key elements of operation - and they serve as the foundation for the development of both the vision statement and the mission statement






17. The norms regarding how meetings are run - how participants should interact - and what behavior is acceptable






18. A projection of sales - costs - and profit that is used to guide day-to-day operational decisions






19. A method of collecting ideas from all participants without criticism or judgment






20. The state of acting in a collaborative and cooperative effort to create positive results for the achievement of a common goal






21. Meetings involving a group or team whose purpose is to tackle a problem






22. A catastrophe that can be precluded from happening






23. Meetings that share communication






24. A group of individuals who operate as a unit for an assigned task or goal






25. Employees who have the ability to perform more than one job on a regular basis within a foodservice operation






26. Infrequent speeches - presentations - lengthy memos - or reports that require systematic planning and developments






27. Dollar amounts in addition to the regular wage and salary






28. Set by management to ensure the operation's profitability






29. The main connection between the sender and receiver






30. Providing encouragement - listening more than telling - and promoting team discussions






31. A strategy of steps to carry out so that a problem does not recur






32. Describes what an organization wants to become and why it exists






33. An additional sum paid to an employee whose work is superior and whose services are valued






34. Composed of employees from different areas who focus on solving problems that impact their particular areas as well as the organization






35. Refers not only to a person demonstrating exceptional industry skills and knowledge but also consistently conducting themselves with high standards






36. A standard by which something can be measured or judged






37. The receiver's process of translating the sender's message into a meaningful form






38. Refers to the need to exercise leadership and apply authority over others






39. Occurs when an employee - of his or her own free will - decides to leave an organization






40. A process managers use to identify what causes stress for them in the workplace as well as in their personal life - and then to apply various strategies to minimize its effects






41. A template used for creating weekly employee schedules






42. An assembly of people for the purpose of discussing or making decisions about some topics






43. Someone who can play the role of a wise advisor for you






44. Comprised of the numerous messages and information that convey operational procedures - policies - and announcements to a wide variety of audiences






45. A meeting between the employer and employee when the employee leaves the company






46. Connecting with several people to build relationships that may result in career advancement - industry updates and knowledge or career enhancements






47. An event that happens without warning and normally affects a number of people






48. The standards of conduct or set of values and principles an individual or organization applies to work






49. Indicates that you have demonstrated a high level of skill and have met specific performance requirements by participating in a rigorous process to become certified






50. Costs that management can control