Test your basic knowledge |

HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A group of individuals who operate as a unit for an assigned task or goal






2. Meals to be served






3. Serve as a set of standards by which an organization operates






4. Refers not only to a person demonstrating exceptional industry skills and knowledge but also consistently conducting themselves with high standards






5. The degree of responsibility an individual has to an activity






6. A catastrophe that can be precluded from happening






7. A criterion set by management that measures the quality and quantity of an employee's work






8. A thought-out process presented in a logical sequence - which must be followed to arrive at a reasonable conclusion






9. Guidelines for conduct that have enduring and lasting value to a society or organization






10. Factors that incite an employee to put out more effort and enthusiasm for his or her job






11. The procedure and guidelines for employees to follow when they want time off from work






12. The originator and developer of the information that will be communicated






13. Statements of desired results






14. A method of collecting ideas from all participants without criticism or judgment






15. Simply stated criteria used to determine whether a goal has been met






16. A potential solution to a problem






17. These goals focus on broad statements of what the organization as a whole wants to achieve






18. Team members can analyze and solve problems effectively together






19. Usually associated with a sales function and are a percentage of the money taken in on various types of sales






20. Identifying what tasks - actions - and other events need to happen as a result of the meeting - as well as setting a date and time for the next meeting






21. Represent a select few of the highest concerns of the company






22. A catastrophe that cannot be stopped from happening






23. These objectives link to the organizational goals and help produce the desired outcome






24. Actions by an employee that typically cause immediate termination






25. Refers to the need to feel a part of a group






26. All opportunities that managers have to talk with their employees on a one-to-one basis or in small groups






27. A chart that shows which days and times the management staff is expected to work






28. Refers to the way in which managers interact with staff and the value system that governs their daily conduct






29. A list of topics that will be reviewed or dealt with at a meeting






30. Composed of employees from different areas who focus on solving problems that impact their particular areas as well as the organization






31. A specific point associated with an agenda item that needs some type of action performed






32. The ability to plan - organize - direct - staff - control - and evaluate the many functions in a food service organization for the purpose of serving organizational goals






33. Involves telling the group what specifically needs to be accomplished - establishing guidelines - and providing specifics on the five Ws (who - what - when where - why) and how






34. A standard by which something can be measured or judged






35. The reality of the project sets in for the team and various interpersonal conflicts begin to surface






36. Someone who can play the role of a wise advisor for you






37. An event that happens without warning and normally affects a number of people






38. Tend to be associated with management positions since they are fixed dollar amounts for compensation






39. Meetings in which the purpose is to generate a list of ideas or creative solutions to an issue confronting the organization






40. A process of working with and through others to get a significant task or project completed






41. Those costs that have both a fixed and variable element - such that one part will not change as sales volume changes - whereas the other part will change






42. Any unwelcome sexual advance - request for sexual favors - or any conduct of a sexual nature






43. Meetings involving a group or team whose purpose is to tackle a problem






44. Dollar amounts in addition to the regular wage and salary






45. Outcomes that can be assessed by some means within the areas of performance - learning - and perception






46. The sum of activities a person performs to meet goals and/or to further his or her career






47. An estimate of future sales based on historical sales records and other information viewed as relevant by management






48. To plan or appoint employees to work at a certain time and date






49. Being unfairly partial to one or more employees






50. A meeting between the employer and employee when the employee leaves the company