Test your basic knowledge |

HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A question or situation that needs an answer or a solution






2. All types of wages combined with other rewards or benefits that the employee receives as part of a package






3. Shows which job classifications are essential or primary to staff and which are secondary






4. Process in which a neutral third party facilitates a discussion of difficult issues and negotiates an agreement






5. The environment that a message travels through






6. Factors that incite an employee to put out more effort and enthusiasm for his or her job






7. Connecting with several people to build relationships that may result in career advancement - industry updates and knowledge or career enhancements






8. Tend to be associated with management positions since they are fixed dollar amounts for compensation






9. Indicates that you have demonstrated a high level of skill and have met specific performance requirements by participating in a rigorous process to become certified






10. Meals to be served






11. These objectives link to the organizational goals and help produce the desired outcome






12. A condition or feeling experienced when a person perceives that demands exceed the resources he or she has available either personally or socially






13. These goals focus on broad statements of what the organization as a whole wants to achieve






14. The sum of activities a person performs to meet goals and/or to further his or her career






15. Occurs when an employee - of his or her own free will - decides to leave an organization






16. A visible space to write those ideas or topics that are important and brought up in a meeting - but that cannot be addressed






17. Uses a definite format that involves a set of questions to chart the employee's response






18. Refers to the need to exercise leadership and apply authority over others






19. A process managers use to identify what causes stress for them in the workplace as well as in their personal life - and then to apply various strategies to minimize its effects






20. The act of identifying with the feelings - thoughts - or attitudes of another person






21. A federal law that sets minimum wage - overtime pay - equal pay - record-keeping - and child-labor standards for covered employees






22. The state of acting in a collaborative and cooperative effort to create positive results for the achievement of a common goal






23. A federal law that allows eligible employees to take an extended amount of time off for medical and other personal reasons






24. Set by management to ensure the operation's profitability






25. A strategy of steps to carry out so that a problem does not recur






26. Usually associated with a sales function and are a percentage of the money taken in on various types of sales






27. All aspects of the project are evaluated






28. Differs from other forms of communication in that there are usually only a few participants involved (often just two people) - the individuals are in close proximity to each other as shown - and the feedback is immediate






29. A group of individuals who operate as a unit for an assigned task or goal






30. An assembly of people for the purpose of discussing or making decisions about some topics






31. Someone who can play the role of a wise advisor for you






32. Intact work units of a small group of employees who manage many daily operational issues with little supervision






33. An additional sum paid to an employee whose work is superior and whose services are valued






34. Refers to the way in which managers interact with staff and the value system that governs their daily conduct






35. Describes what an organization wants to become and why it exists






36. A binding contract formed from the pay ranges - along with other working conditions agreed to by both management and labor






37. A law that requires all employers to pay employees minimum wage plus overtime for any hours worked over forty per week






38. A catastrophe that can be precluded from happening






39. The reality of the project sets in for the team and various interpersonal conflicts begin to surface






40. A conversation without prepared questions






41. The budgeted dollar amount for each type of cost






42. Govern unemployment compensation






43. A process that assists the employee in improving his or her performance - and bringing it up to standards to avoid termination procedures






44. Refers to the need to feel a part of a group






45. Employees who have the ability to perform more than one job on a regular basis within a foodservice operation






46. A potential solution to a problem






47. The ability to attend closely to what another person is saying to capture the essence of a message being communicated






48. The degree of responsibility an individual has to an activity






49. A process of working with and through others to get a significant task or project completed






50. A thought-out process presented in a logical sequence - which must be followed to arrive at a reasonable conclusion