Test your basic knowledge |

HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The budgeted dollar amount for each type of cost






2. A criterion set by management that measures the quality and quantity of an employee's work






3. A binding contract formed from the pay ranges - along with other working conditions agreed to by both management and labor






4. A visible space to write those ideas or topics that are important and brought up in a meeting - but that cannot be addressed






5. The main connection between the sender and receiver






6. Discussion between involved people with the goal of reaching an agreement that both can accept






7. An assembly of people for the purpose of discussing or making decisions about some topics






8. Meetings in which the purpose is to generate a list of ideas or creative solutions to an issue confronting the organization






9. Providing encouragement - listening more than telling - and promoting team discussions






10. Comprised of the numerous messages and information that convey operational procedures - policies - and announcements to a wide variety of audiences






11. Refers to the need to develop relationships with people as individuals or in groups






12. Composed of employees from different areas who focus on solving problems that impact their particular areas as well as the organization






13. Handing a task over to a subordinate and assigning either authority - responsibility - or both to that person to carry out a specific activity






14. Refines the vision statement by stating the purpose of the organization to employees and customers






15. A company's key elements of operation - and they serve as the foundation for the development of both the vision statement and the mission statement






16. A quick - interactive activity that prepares people to focus on the meeting and its objectives






17. A list of topics that will be reviewed or dealt with at a meeting






18. A strategy of steps to carry out so that a problem does not recur






19. Those factors that cause a person to behave or act in either a goal-seeking or satisfying manner and may be influenced by physiological drives or by external stimuli






20. Teams are getting to know each other - in addition to learning what will be required of them in order to achieve their assigned goal






21. Includes key personnel to be notified in the event of a crisis - such as each member of management






22. Refers to the need to exercise leadership and apply authority over others






23. The ability to inspire and motivate employees to behave in accordance with the vision of an organization and to accomplish the organization's goals






24. Shows which job classifications are essential or primary to staff and which are secondary






25. Brief meetings in which the goal is to decide and commit to action






26. Employees who have the ability to perform more than one job on a regular basis within a foodservice operation






27. Created for the specific purpose of solving an immediate problem






28. Refers to the need to feel a part of a group






29. Developing the message to be sent






30. Personal characteristics that are work-related






31. Formulating the details of a meeting beforehand so you and the participants know what should occur during it






32. All opportunities that managers have to talk with their employees on a one-to-one basis or in small groups






33. A group of individuals who operate as a unit for an assigned task or goal






34. Process in which a neutral third party facilitates a discussion of difficult issues and negotiates an agreement






35. All aspects of the project are evaluated






36. A tool used to identify Strengths and Weaknesses and to examine Opportunities and Threats employees face in the organization






37. Statements of desired results






38. Any sound that interferes with clear reception






39. The procedure and guidelines for employees to follow when they want time off from work






40. To plan or appoint employees to work at a certain time and date






41. A catastrophe that can be precluded from happening






42. A federal law that allows eligible employees to take an extended amount of time off for medical and other personal reasons






43. The many expressions and movements of a speaker that convey additional information about the message being given






44. A meeting between the employer and employee when the employee leaves the company






45. Sees team members settling their differences and developing more cohesive and trusting work relationships






46. Differs from other forms of communication in that there are usually only a few participants involved (often just two people) - the individuals are in close proximity to each other as shown - and the feedback is immediate






47. The reality of the project sets in for the team and various interpersonal conflicts begin to surface






48. Refers specifically to the pay that an employee receives as a result of working for the organization and is a subcategory to compensation






49. Any unwelcome sexual advance - request for sexual favors - or any conduct of a sexual nature






50. A chart that shows employees what days and hours they are expected to work