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HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Involves telling the group what specifically needs to be accomplished - establishing guidelines - and providing specifics on the five Ws (who - what - when where - why) and how






2. A thought-out process presented in a logical sequence - which must be followed to arrive at a reasonable conclusion






3. The originator and developer of the information that will be communicated






4. Simply an account of past sales volumes in a foodservice operation






5. A question or situation that needs an answer or a solution






6. The process of sending and receiving information by talk - gestures - or writing for some type of response or action






7. The environment that a message travels through






8. The budgeted dollar amount for each type of cost






9. A catastrophe that can be precluded from happening






10. The main connection between the sender and receiver






11. A binding contract formed from the pay ranges - along with other working conditions agreed to by both management and labor






12. Those costs that have both a fixed and variable element - such that one part will not change as sales volume changes - whereas the other part will change






13. Factors that incite an employee to put out more effort and enthusiasm for his or her job






14. A strategy developed in advance for dealing with newspaper - television - and radio reporters regarding the company's reaction to a crisis






15. Represent a select few of the highest concerns of the company






16. The procedure and guidelines for employees to follow when they want time off from work






17. Infrequent speeches - presentations - lengthy memos - or reports that require systematic planning and developments






18. The process of removing customers and employees from the premises when a crisis occurs






19. A quick - interactive activity that prepares people to focus on the meeting and its objectives






20. Shows which job classifications are essential or primary to staff and which are secondary






21. Brief meetings in which the goal is to decide and commit to action






22. Set by management to ensure the operation's profitability






23. The act of identifying with the feelings - thoughts - or attitudes of another person






24. Meals to be served






25. A document outlining specific actions to take in the event of an emergency - crisis - or unexpected event






26. Personal characteristics that are work-related






27. Discussion between involved people with the goal of reaching an agreement that both can accept






28. A template used for creating weekly employee schedules






29. Govern unemployment compensation






30. Refers to the need to develop relationships with people as individuals or in groups






31. Expand the responsibilities of a particular group of employees






32. A group of individuals who operate as a unit for an assigned task or goal






33. A catastrophe that cannot be stopped from happening






34. The ability to inspire and motivate employees to behave in accordance with the vision of an organization and to accomplish the organization's goals






35. Employees who have the ability to perform more than one job on a regular basis within a foodservice operation






36. A strategy to share information that the receiver would not normally know






37. A process managers use to identify what causes stress for them in the workplace as well as in their personal life - and then to apply various strategies to minimize its effects






38. A chart that shows employees what days and hours they are expected to work






39. To plan or appoint employees to work at a certain time and date






40. Comprised of the numerous messages and information that convey operational procedures - policies - and announcements to a wide variety of audiences






41. Guidelines for conduct that have enduring and lasting value to a society or organization






42. A method of collecting ideas from all participants without criticism or judgment






43. A strategy of steps to carry out so that a problem does not recur






44. Any message presented to staff to create a cohesive and productive workforce






45. A process of working with and through others to get a significant task or project completed






46. Costs that management cannot control






47. A criterion set by management that measures the quality and quantity of an employee's work






48. Someone who assists in making the meeting run easier






49. Refers specifically to the pay that an employee receives as a result of working for the organization and is a subcategory to compensation






50. Teams are getting to know each other - in addition to learning what will be required of them in order to achieve their assigned goal







Sorry!:) No result found.

Can you answer 50 questions in 15 minutes?


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