Test your basic knowledge |

HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Factors that incite an employee to put out more effort and enthusiasm for his or her job






2. Composed of employees from different areas who focus on solving problems that impact their particular areas as well as the organization






3. The degree of responsibility an individual has to an activity






4. Connecting with several people to build relationships that may result in career advancement - industry updates and knowledge or career enhancements






5. Teams are getting to know each other - in addition to learning what will be required of them in order to achieve their assigned goal






6. The sum of activities a person performs to meet goals and/or to further his or her career






7. All types of wages combined with other rewards or benefits that the employee receives as part of a package






8. The process of sending and receiving information by talk - gestures - or writing for some type of response or action






9. Describes what an organization wants to become and why it exists






10. Meetings involving a group or team whose purpose is to tackle a problem






11. Handing a task over to a subordinate and assigning either authority - responsibility - or both to that person to carry out a specific activity






12. Team members can analyze and solve problems effectively together






13. Process in which a third party listens and reviews facts and makes a decision to settle the conflict






14. A company's key elements of operation - and they serve as the foundation for the development of both the vision statement and the mission statement






15. The ability to attend closely to what another person is saying to capture the essence of a message being communicated






16. A strategy developed in advance for dealing with newspaper - television - and radio reporters regarding the company's reaction to a crisis






17. The reality of the project sets in for the team and various interpersonal conflicts begin to surface






18. The ability to inspire and motivate employees to behave in accordance with the vision of an organization and to accomplish the organization's goals






19. Those factors that cause a person to behave or act in either a goal-seeking or satisfying manner and may be influenced by physiological drives or by external stimuli






20. A strategy to share information that the receiver would not normally know






21. Meetings that share communication






22. Putting a positive thought into the public's mind following a negative situation






23. Those costs that have both a fixed and variable element - such that one part will not change as sales volume changes - whereas the other part will change






24. A chart that shows which days and times the management staff is expected to work






25. A binding contract formed from the pay ranges - along with other working conditions agreed to by both management and labor






26. A group of individuals who operate as a unit for an assigned task or goal






27. Dollar amounts in addition to the regular wage and salary






28. Refers to the way in which managers interact with staff and the value system that governs their daily conduct






29. Simply stated criteria used to determine whether a goal has been met






30. The standards of conduct or set of values and principles an individual or organization applies to work






31. Statements of desired results






32. The execution of processes and the use of tools that increase a person's efficiency and productivity






33. Differs from other forms of communication in that there are usually only a few participants involved (often just two people) - the individuals are in close proximity to each other as shown - and the feedback is immediate






34. Further refine and divide the organizational goals and departmental objectives into smaller components that focus on an individual's contribution






35. A specific point associated with an agenda item that needs some type of action performed






36. A specific description or statement of what a manager wants to achieve






37. Represent a select few of the highest concerns of the company






38. The person for whom the communication is intended






39. Costs that management can control






40. A quick - interactive activity that prepares people to focus on the meeting and its objectives






41. The state of acting in a collaborative and cooperative effort to create positive results for the achievement of a common goal






42. Usually associated with a sales function and are a percentage of the money taken in on various types of sales






43. A standard by which something can be measured or judged






44. Uses a definite format that involves a set of questions to chart the employee's response






45. The procedure and guidelines for employees to follow when they want time off from work






46. Simply an account of past sales volumes in a foodservice operation






47. Expand the responsibilities of a particular group of employees






48. Serve as a set of standards by which an organization operates






49. Tend to be associated with management positions since they are fixed dollar amounts for compensation






50. A thought-out process presented in a logical sequence - which must be followed to arrive at a reasonable conclusion