Test your basic knowledge |

HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A thought-out process presented in a logical sequence - which must be followed to arrive at a reasonable conclusion






2. Meetings that share communication






3. A specific point associated with an agenda item that needs some type of action performed






4. Team members can analyze and solve problems effectively together






5. Describes what an organization wants to become and why it exists






6. The originator and developer of the information that will be communicated






7. All aspects of the project are evaluated






8. Personal characteristics that are work-related






9. Someone who assists in making the meeting run easier






10. Intact work units of a small group of employees who manage many daily operational issues with little supervision






11. Meetings that are scheduled on a regular basis between the employee and employer to discuss the employee's job performance and additional pay - if any - for the coming year






12. A conversation without prepared questions






13. A specific description or statement of what a manager wants to achieve






14. A federal law that allows eligible employees to take an extended amount of time off for medical and other personal reasons






15. A process for developing employees' abilities to do tasks other than the ones they are regularly assigned to do






16. Handing a task over to a subordinate and assigning either authority - responsibility - or both to that person to carry out a specific activity






17. The medium through which the message will be communicated






18. A binding contract formed from the pay ranges - along with other working conditions agreed to by both management and labor






19. The budgeted dollar amount for each type of cost






20. A projection of sales - costs - and profit that is used to guide day-to-day operational decisions






21. Differs from other forms of communication in that there are usually only a few participants involved (often just two people) - the individuals are in close proximity to each other as shown - and the feedback is immediate






22. Meals to be served






23. A standard by which something can be measured or judged






24. Being unfairly partial to one or more employees






25. Those costs that have both a fixed and variable element - such that one part will not change as sales volume changes - whereas the other part will change






26. Any unwelcome sexual advance - request for sexual favors - or any conduct of a sexual nature






27. The sum of activities a person performs to meet goals and/or to further his or her career






28. A group of individuals who operate as a unit for an assigned task or goal






29. Process in which a neutral third party facilitates a discussion of difficult issues and negotiates an agreement






30. Costs that management can control






31. Uses a definite format that involves a set of questions to chart the employee's response






32. Developing the message to be sent






33. Factors that incite an employee to put out more effort and enthusiasm for his or her job






34. A law that requires all employers to pay employees minimum wage plus overtime for any hours worked over forty per week






35. An estimate of future sales based on historical sales records and other information viewed as relevant by management






36. The norms regarding how meetings are run - how participants should interact - and what behavior is acceptable






37. A criterion set by management that measures the quality and quantity of an employee's work






38. All opportunities that managers have to talk with their employees on a one-to-one basis or in small groups






39. Comprised of the numerous messages and information that convey operational procedures - policies - and announcements to a wide variety of audiences






40. To plan or appoint employees to work at a certain time and date






41. A meeting between the employer and employee when the employee leaves the company






42. Refers to the need to exercise leadership and apply authority over others






43. A method of collecting ideas from all participants without criticism or judgment






44. All types of wages combined with other rewards or benefits that the employee receives as part of a package






45. Identifying what tasks - actions - and other events need to happen as a result of the meeting - as well as setting a date and time for the next meeting






46. Any sound that interferes with clear reception






47. A chart that shows employees what days and hours they are expected to work






48. A strategy developed in advance for dealing with newspaper - television - and radio reporters regarding the company's reaction to a crisis






49. The standards of conduct or set of values and principles an individual or organization applies to work






50. An assembly of people for the purpose of discussing or making decisions about some topics