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HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Employees who have the ability to perform more than one job on a regular basis within a foodservice operation






2. The environment that a message travels through






3. Occurs when an employee - of his or her own free will - decides to leave an organization






4. Discussion between involved people with the goal of reaching an agreement that both can accept






5. Tend to be associated with management positions since they are fixed dollar amounts for compensation






6. An official record of key points discussed or covered at a meeting - as well as anything that might have been decided or completed during the meeting






7. A meeting between the employer and employee when the employee leaves the company






8. Meetings that are scheduled on a regular basis between the employee and employer to discuss the employee's job performance and additional pay - if any - for the coming year






9. Involves telling the group what specifically needs to be accomplished - establishing guidelines - and providing specifics on the five Ws (who - what - when where - why) and how






10. The degree of responsibility an individual has to an activity






11. A specific description or statement of what a manager wants to achieve






12. A potential solution to a problem






13. An assembly of people for the purpose of discussing or making decisions about some topics






14. Represent a select few of the highest concerns of the company






15. Refines the vision statement by stating the purpose of the organization to employees and customers






16. A list of topics that will be reviewed or dealt with at a meeting






17. Teams are getting to know each other - in addition to learning what will be required of them in order to achieve their assigned goal






18. The sum of activities a person performs to meet goals and/or to further his or her career






19. A federal law that sets minimum wage - overtime pay - equal pay - record-keeping - and child-labor standards for covered employees






20. Refers to a wide range of processes that encourages solutions to problems that do not require formal grievance steps within an organization






21. The procedure and guidelines for employees to follow when they want time off from work






22. Costs that management can control






23. Outcomes that can be assessed by some means within the areas of performance - learning - and perception






24. An event that happens without warning and normally affects a number of people






25. A conversation without prepared questions






26. The person for whom the communication is intended






27. The action or situation that initiates the problem






28. A binding contract formed from the pay ranges - along with other working conditions agreed to by both management and labor






29. A specific point associated with an agenda item that needs some type of action performed






30. The medium through which the message will be communicated






31. The ability to attend closely to what another person is saying to capture the essence of a message being communicated






32. Refers to the need to exercise leadership and apply authority over others






33. A strategy of steps to carry out so that a problem does not recur






34. A condition or feeling experienced when a person perceives that demands exceed the resources he or she has available either personally or socially






35. Any message presented to staff to create a cohesive and productive workforce






36. Further refine and divide the organizational goals and departmental objectives into smaller components that focus on an individual's contribution






37. A chart that shows employees what days and hours they are expected to work






38. Being unfairly partial to one or more employees






39. Usually associated with a sales function and are a percentage of the money taken in on various types of sales






40. A strategy to share information that the receiver would not normally know






41. Someone who can play the role of a wise advisor for you






42. Govern unemployment compensation






43. An estimate of future sales based on historical sales records and other information viewed as relevant by management






44. Refers to the way in which managers interact with staff and the value system that governs their daily conduct






45. Those factors that cause a person to behave or act in either a goal-seeking or satisfying manner and may be influenced by physiological drives or by external stimuli






46. Any sound that interferes with clear reception






47. The many expressions and movements of a speaker that convey additional information about the message being given






48. The originator and developer of the information that will be communicated






49. The main connection between the sender and receiver






50. Personal characteristics that are work-related







Sorry!:) No result found.

Can you answer 50 questions in 15 minutes?


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