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HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Meetings in which the purpose is to generate a list of ideas or creative solutions to an issue confronting the organization






2. Process in which a neutral third party facilitates a discussion of difficult issues and negotiates an agreement






3. A type of action meeting in which some type of crisis has occurred and immediate action must be taken






4. An additional sum paid to an employee whose work is superior and whose services are valued






5. These goals focus on broad statements of what the organization as a whole wants to achieve






6. The state of acting in a collaborative and cooperative effort to create positive results for the achievement of a common goal






7. Formulating the details of a meeting beforehand so you and the participants know what should occur during it






8. Involves telling the group what specifically needs to be accomplished - establishing guidelines - and providing specifics on the five Ws (who - what - when where - why) and how






9. A federal law that allows eligible employees to take an extended amount of time off for medical and other personal reasons






10. Any unwelcome sexual advance - request for sexual favors - or any conduct of a sexual nature






11. Any message presented to staff to create a cohesive and productive workforce






12. Process in which a third party listens and reviews facts and makes a decision to settle the conflict






13. A conversation without prepared questions






14. A tool used to identify Strengths and Weaknesses and to examine Opportunities and Threats employees face in the organization






15. A catastrophe that can be precluded from happening






16. Refers not only to a person demonstrating exceptional industry skills and knowledge but also consistently conducting themselves with high standards






17. These objectives link to the organizational goals and help produce the desired outcome






18. Sees team members settling their differences and developing more cohesive and trusting work relationships






19. A company's key elements of operation - and they serve as the foundation for the development of both the vision statement and the mission statement






20. Connecting with several people to build relationships that may result in career advancement - industry updates and knowledge or career enhancements






21. Someone who assists in making the meeting run easier






22. A criterion set by management that measures the quality and quantity of an employee's work






23. Being unfairly partial to one or more employees






24. Refers to the need to exercise leadership and apply authority over others






25. A specific point associated with an agenda item that needs some type of action performed






26. Comprised of the numerous messages and information that convey operational procedures - policies - and announcements to a wide variety of audiences






27. The process of sending and receiving information by talk - gestures - or writing for some type of response or action






28. An official record of key points discussed or covered at a meeting - as well as anything that might have been decided or completed during the meeting






29. Refers specifically to the pay that an employee receives as a result of working for the organization and is a subcategory to compensation






30. Actions by an employee that typically cause immediate termination






31. A catastrophe that cannot be stopped from happening






32. A report written by management reiterating the problem and its solution






33. The main connection between the sender and receiver






34. Discussion between involved people with the goal of reaching an agreement that both can accept






35. Guidelines for conduct that have enduring and lasting value to a society or organization






36. The standards of conduct or set of values and principles an individual or organization applies to work






37. Tend to be associated with management positions since they are fixed dollar amounts for compensation






38. A law that requires all employers to pay employees minimum wage plus overtime for any hours worked over forty per week






39. A process for developing employees' abilities to do tasks other than the ones they are regularly assigned to do






40. Identifying what tasks - actions - and other events need to happen as a result of the meeting - as well as setting a date and time for the next meeting






41. A document outlining specific actions to take in the event of an emergency - crisis - or unexpected event






42. The originator and developer of the information that will be communicated






43. Refers to the way in which managers interact with staff and the value system that governs their daily conduct






44. Brief meetings in which the goal is to decide and commit to action






45. Costs that management cannot control






46. A chart that shows employees what days and hours they are expected to work






47. Someone who can play the role of a wise advisor for you






48. A process managers use to identify what causes stress for them in the workplace as well as in their personal life - and then to apply various strategies to minimize its effects






49. A projection of sales - costs - and profit that is used to guide day-to-day operational decisions






50. Simply stated criteria used to determine whether a goal has been met







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