Test your basic knowledge |

HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Refers to the need to exercise leadership and apply authority over others






2. An additional sum paid to an employee whose work is superior and whose services are valued






3. A method of collecting ideas from all participants without criticism or judgment






4. Represent a select few of the highest concerns of the company






5. Composed of employees from different areas who focus on solving problems that impact their particular areas as well as the organization






6. Meetings that share communication






7. An official record of key points discussed or covered at a meeting - as well as anything that might have been decided or completed during the meeting






8. All aspects of the project are evaluated






9. A question or situation that needs an answer or a solution






10. The person for whom the communication is intended






11. All types of wages combined with other rewards or benefits that the employee receives as part of a package






12. A strategy to share information that the receiver would not normally know






13. Employees who - inaddition to their regularly assigned tasks - train new hires and perform other functions assigned by management






14. Any unwelcome sexual advance - request for sexual favors - or any conduct of a sexual nature






15. Infrequent speeches - presentations - lengthy memos - or reports that require systematic planning and developments






16. Connecting with several people to build relationships that may result in career advancement - industry updates and knowledge or career enhancements






17. A type of action meeting in which some type of crisis has occurred and immediate action must be taken






18. Indicates that you have demonstrated a high level of skill and have met specific performance requirements by participating in a rigorous process to become certified






19. An estimate of future sales based on historical sales records and other information viewed as relevant by management






20. Brief meetings in which the goal is to decide and commit to action






21. The ability to plan - organize - direct - staff - control - and evaluate the many functions in a food service organization for the purpose of serving organizational goals






22. A catastrophe that can be precluded from happening






23. Discussion between involved people with the goal of reaching an agreement that both can accept






24. A tool used to identify Strengths and Weaknesses and to examine Opportunities and Threats employees face in the organization






25. Sees team members settling their differences and developing more cohesive and trusting work relationships






26. The ability to attend closely to what another person is saying to capture the essence of a message being communicated






27. Tend to be associated with management positions since they are fixed dollar amounts for compensation






28. Differs from other forms of communication in that there are usually only a few participants involved (often just two people) - the individuals are in close proximity to each other as shown - and the feedback is immediate






29. Involves telling the group what specifically needs to be accomplished - establishing guidelines - and providing specifics on the five Ws (who - what - when where - why) and how






30. Describes what an organization wants to become and why it exists






31. Those costs that have both a fixed and variable element - such that one part will not change as sales volume changes - whereas the other part will change






32. A strategy developed in advance for dealing with newspaper - television - and radio reporters regarding the company's reaction to a crisis






33. A catastrophe that cannot be stopped from happening






34. Any sound that interferes with clear reception






35. Guidelines for conduct that have enduring and lasting value to a society or organization






36. Simply stated criteria used to determine whether a goal has been met






37. A specific description or statement of what a manager wants to achieve






38. The medium through which the message will be communicated






39. Someone who can play the role of a wise advisor for you






40. Costs that management can control






41. The norms regarding how meetings are run - how participants should interact - and what behavior is acceptable






42. A report written by management reiterating the problem and its solution






43. Any message presented to staff to create a cohesive and productive workforce






44. Meetings in which the purpose is to generate a list of ideas or creative solutions to an issue confronting the organization






45. Set by management to ensure the operation's profitability






46. The environment that a message travels through






47. Costs that management cannot control






48. Statements of desired results






49. To explore all of a problem's potential causes






50. Developing the message to be sent