Test your basic knowledge |

HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The degree of responsibility an individual has to an activity






2. To plan or appoint employees to work at a certain time and date






3. All aspects of the project are evaluated






4. A visible space to write those ideas or topics that are important and brought up in a meeting - but that cannot be addressed






5. Intact work units of a small group of employees who manage many daily operational issues with little supervision






6. Those costs that have both a fixed and variable element - such that one part will not change as sales volume changes - whereas the other part will change






7. The standards of conduct or set of values and principles an individual or organization applies to work






8. The ability to plan - organize - direct - staff - control - and evaluate the many functions in a food service organization for the purpose of serving organizational goals






9. Differs from other forms of communication in that there are usually only a few participants involved (often just two people) - the individuals are in close proximity to each other as shown - and the feedback is immediate






10. Refers to a wide range of processes that encourages solutions to problems that do not require formal grievance steps within an organization






11. Refers specifically to the pay that an employee receives as a result of working for the organization and is a subcategory to compensation






12. Any message presented to staff to create a cohesive and productive workforce






13. The medium through which the message will be communicated






14. A specific description or statement of what a manager wants to achieve






15. An estimate of future sales based on historical sales records and other information viewed as relevant by management






16. Refers to the need to feel a part of a group






17. An additional sum paid to an employee whose work is superior and whose services are valued






18. A law that requires all employers to pay employees minimum wage plus overtime for any hours worked over forty per week






19. The act of identifying with the feelings - thoughts - or attitudes of another person






20. Expand the responsibilities of a particular group of employees






21. Govern unemployment compensation






22. The process of sending and receiving information by talk - gestures - or writing for some type of response or action






23. Teams are getting to know each other - in addition to learning what will be required of them in order to achieve their assigned goal






24. A chart that shows employees what days and hours they are expected to work






25. Refers to the need to exercise leadership and apply authority over others






26. The reality of the project sets in for the team and various interpersonal conflicts begin to surface






27. Guidelines for conduct that have enduring and lasting value to a society or organization






28. A conversation without prepared questions






29. Involves telling the group what specifically needs to be accomplished - establishing guidelines - and providing specifics on the five Ws (who - what - when where - why) and how






30. Costs that management cannot control






31. Includes key personnel to be notified in the event of a crisis - such as each member of management






32. Composed of employees from different areas who focus on solving problems that impact their particular areas as well as the organization






33. A meeting between the employer and employee when the employee leaves the company






34. Any sound that interferes with clear reception






35. Sees team members settling their differences and developing more cohesive and trusting work relationships






36. The budgeted dollar amount for each type of cost






37. These objectives link to the organizational goals and help produce the desired outcome






38. The ability to inspire and motivate employees to behave in accordance with the vision of an organization and to accomplish the organization's goals






39. Outcomes that can be assessed by some means within the areas of performance - learning - and perception






40. All opportunities that managers have to talk with their employees on a one-to-one basis or in small groups






41. The many expressions and movements of a speaker that convey additional information about the message being given






42. Someone who assists in making the meeting run easier






43. A condition or feeling experienced when a person perceives that demands exceed the resources he or she has available either personally or socially






44. A federal law that allows eligible employees to take an extended amount of time off for medical and other personal reasons






45. The person for whom the communication is intended






46. Uses a definite format that involves a set of questions to chart the employee's response






47. A report written by management reiterating the problem and its solution






48. A type of action meeting in which some type of crisis has occurred and immediate action must be taken






49. A quick - interactive activity that prepares people to focus on the meeting and its objectives






50. Connecting with several people to build relationships that may result in career advancement - industry updates and knowledge or career enhancements