Test your basic knowledge |

HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A process of working with and through others to get a significant task or project completed






2. A type of action meeting in which some type of crisis has occurred and immediate action must be taken






3. Personal characteristics that are work-related






4. The sum of activities a person performs to meet goals and/or to further his or her career






5. Actions by an employee that typically cause immediate termination






6. Costs that management cannot control






7. Refers specifically to the pay that an employee receives as a result of working for the organization and is a subcategory to compensation






8. A strategy of steps to carry out so that a problem does not recur






9. Refers to a wide range of processes that encourages solutions to problems that do not require formal grievance steps within an organization






10. Refers not only to a person demonstrating exceptional industry skills and knowledge but also consistently conducting themselves with high standards






11. The originator and developer of the information that will be communicated






12. Connecting with several people to build relationships that may result in career advancement - industry updates and knowledge or career enhancements






13. A list of topics that will be reviewed or dealt with at a meeting






14. An assembly of people for the purpose of discussing or making decisions about some topics






15. Guidelines and procedures that explain how employees must notify management if they are unable to work






16. A binding contract formed from the pay ranges - along with other working conditions agreed to by both management and labor






17. Sees team members settling their differences and developing more cohesive and trusting work relationships






18. Any message presented to staff to create a cohesive and productive workforce






19. Developing the message to be sent






20. Those costs that have both a fixed and variable element - such that one part will not change as sales volume changes - whereas the other part will change






21. A chart that shows which days and times the management staff is expected to work






22. A federal law that allows eligible employees to take an extended amount of time off for medical and other personal reasons






23. These objectives link to the organizational goals and help produce the desired outcome






24. Composed of employees from different areas who focus on solving problems that impact their particular areas as well as the organization






25. The process of sending and receiving information by talk - gestures - or writing for some type of response or action






26. A process managers use to identify what causes stress for them in the workplace as well as in their personal life - and then to apply various strategies to minimize its effects






27. Simply stated criteria used to determine whether a goal has been met






28. The environment that a message travels through






29. A law that requires all employers to pay employees minimum wage plus overtime for any hours worked over forty per week






30. The execution of processes and the use of tools that increase a person's efficiency and productivity






31. A catastrophe that can be precluded from happening






32. Refers to the way in which managers interact with staff and the value system that governs their daily conduct






33. Meetings that share communication






34. Employees who - inaddition to their regularly assigned tasks - train new hires and perform other functions assigned by management






35. Infrequent speeches - presentations - lengthy memos - or reports that require systematic planning and developments






36. Factors that incite an employee to put out more effort and enthusiasm for his or her job






37. A specific point associated with an agenda item that needs some type of action performed






38. Someone who assists in making the meeting run easier






39. A situation in which management must terminate an employee for one of four reasons - including lack of work for the individual - lack of funding - unsatisfactory performance - or violating a company policy






40. Involves telling the group what specifically needs to be accomplished - establishing guidelines - and providing specifics on the five Ws (who - what - when where - why) and how






41. A quick - interactive activity that prepares people to focus on the meeting and its objectives






42. These goals focus on broad statements of what the organization as a whole wants to achieve






43. An estimate of future sales based on historical sales records and other information viewed as relevant by management






44. A process that assists the employee in improving his or her performance - and bringing it up to standards to avoid termination procedures






45. Refers to the need to exercise leadership and apply authority over others






46. The ability to inspire and motivate employees to behave in accordance with the vision of an organization and to accomplish the organization's goals






47. Meetings involving a group or team whose purpose is to tackle a problem






48. All types of wages combined with other rewards or benefits that the employee receives as part of a package






49. The degree of responsibility an individual has to an activity






50. The main connection between the sender and receiver