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HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The norms regarding how meetings are run - how participants should interact - and what behavior is acceptable






2. An additional sum paid to an employee whose work is superior and whose services are valued






3. Refers specifically to the pay that an employee receives as a result of working for the organization and is a subcategory to compensation






4. Tend to be associated with management positions since they are fixed dollar amounts for compensation






5. The act of identifying with the feelings - thoughts - or attitudes of another person






6. The state of acting in a collaborative and cooperative effort to create positive results for the achievement of a common goal






7. A template used for creating weekly employee schedules






8. A method of collecting ideas from all participants without criticism or judgment






9. Simply stated criteria used to determine whether a goal has been met






10. Process in which a neutral third party facilitates a discussion of difficult issues and negotiates an agreement






11. Connecting with several people to build relationships that may result in career advancement - industry updates and knowledge or career enhancements






12. Refers to the way in which managers interact with staff and the value system that governs their daily conduct






13. A company's key elements of operation - and they serve as the foundation for the development of both the vision statement and the mission statement






14. A tool used to identify Strengths and Weaknesses and to examine Opportunities and Threats employees face in the organization






15. Discussion between involved people with the goal of reaching an agreement that both can accept






16. Putting a positive thought into the public's mind following a negative situation






17. A catastrophe that can be precluded from happening






18. The ability to attend closely to what another person is saying to capture the essence of a message being communicated






19. Statements of desired results






20. Further refine and divide the organizational goals and departmental objectives into smaller components that focus on an individual's contribution






21. A thought-out process presented in a logical sequence - which must be followed to arrive at a reasonable conclusion






22. Composed of employees from different areas who focus on solving problems that impact their particular areas as well as the organization






23. A federal law that allows eligible employees to take an extended amount of time off for medical and other personal reasons






24. Meetings involving a group or team whose purpose is to tackle a problem






25. Meetings that are scheduled on a regular basis between the employee and employer to discuss the employee's job performance and additional pay - if any - for the coming year






26. A specific description or statement of what a manager wants to achieve






27. Someone who can play the role of a wise advisor for you






28. Intact work units of a small group of employees who manage many daily operational issues with little supervision






29. Govern unemployment compensation






30. A type of action meeting in which some type of crisis has occurred and immediate action must be taken






31. A law that requires all employers to pay employees minimum wage plus overtime for any hours worked over forty per week






32. Guidelines for conduct that have enduring and lasting value to a society or organization






33. The person for whom the communication is intended






34. Those factors that cause a person to behave or act in either a goal-seeking or satisfying manner and may be influenced by physiological drives or by external stimuli






35. An assembly of people for the purpose of discussing or making decisions about some topics






36. Refers to the need to exercise leadership and apply authority over others






37. Meetings that share communication






38. A document outlining specific actions to take in the event of an emergency - crisis - or unexpected event






39. A strategy of steps to carry out so that a problem does not recur






40. Comprised of the numerous messages and information that convey operational procedures - policies - and announcements to a wide variety of audiences






41. A federal law that sets minimum wage - overtime pay - equal pay - record-keeping - and child-labor standards for covered employees






42. The medium through which the message will be communicated






43. A potential solution to a problem






44. Team members can analyze and solve problems effectively together






45. A question or situation that needs an answer or a solution






46. Set by management to ensure the operation's profitability






47. Indicates that you have demonstrated a high level of skill and have met specific performance requirements by participating in a rigorous process to become certified






48. Outcomes that can be assessed by some means within the areas of performance - learning - and perception






49. Simply an account of past sales volumes in a foodservice operation






50. Brief meetings in which the goal is to decide and commit to action







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Can you answer 50 questions in 15 minutes?


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