Test your basic knowledge |

HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Serve as a set of standards by which an organization operates






2. The ability to attend closely to what another person is saying to capture the essence of a message being communicated






3. The procedure and guidelines for employees to follow when they want time off from work






4. Uses a definite format that involves a set of questions to chart the employee's response






5. An additional sum paid to an employee whose work is superior and whose services are valued






6. A process for developing employees' abilities to do tasks other than the ones they are regularly assigned to do






7. Occurs when an employee - of his or her own free will - decides to leave an organization






8. A binding contract formed from the pay ranges - along with other working conditions agreed to by both management and labor






9. A federal law that allows eligible employees to take an extended amount of time off for medical and other personal reasons






10. A situation in which management must terminate an employee for one of four reasons - including lack of work for the individual - lack of funding - unsatisfactory performance - or violating a company policy






11. Outcomes that can be assessed by some means within the areas of performance - learning - and perception






12. Team members can analyze and solve problems effectively together






13. A method of collecting ideas from all participants without criticism or judgment






14. A conversation without prepared questions






15. Represent a select few of the highest concerns of the company






16. Process in which a neutral third party facilitates a discussion of difficult issues and negotiates an agreement






17. A catastrophe that cannot be stopped from happening






18. A report written by management reiterating the problem and its solution






19. Any unwelcome sexual advance - request for sexual favors - or any conduct of a sexual nature






20. Providing encouragement - listening more than telling - and promoting team discussions






21. Connecting with several people to build relationships that may result in career advancement - industry updates and knowledge or career enhancements






22. An assembly of people for the purpose of discussing or making decisions about some topics






23. A chart that shows employees what days and hours they are expected to work






24. An official record of key points discussed or covered at a meeting - as well as anything that might have been decided or completed during the meeting






25. Refines the vision statement by stating the purpose of the organization to employees and customers






26. A potential solution to a problem






27. Differs from other forms of communication in that there are usually only a few participants involved (often just two people) - the individuals are in close proximity to each other as shown - and the feedback is immediate






28. Guidelines for conduct that have enduring and lasting value to a society or organization






29. Developing the message to be sent






30. A federal law that sets minimum wage - overtime pay - equal pay - record-keeping - and child-labor standards for covered employees






31. All aspects of the project are evaluated






32. To plan or appoint employees to work at a certain time and date






33. Further refine and divide the organizational goals and departmental objectives into smaller components that focus on an individual's contribution






34. Any message presented to staff to create a cohesive and productive workforce






35. A visible space to write those ideas or topics that are important and brought up in a meeting - but that cannot be addressed






36. A template used for creating weekly employee schedules






37. Brief meetings in which the goal is to decide and commit to action






38. Sees team members settling their differences and developing more cohesive and trusting work relationships






39. All opportunities that managers have to talk with their employees on a one-to-one basis or in small groups






40. Meetings that are scheduled on a regular basis between the employee and employer to discuss the employee's job performance and additional pay - if any - for the coming year






41. Refers to the need to feel a part of a group






42. The process of removing customers and employees from the premises when a crisis occurs






43. A meeting between the employer and employee when the employee leaves the company






44. A process that assists the employee in improving his or her performance - and bringing it up to standards to avoid termination procedures






45. Refers to a wide range of processes that encourages solutions to problems that do not require formal grievance steps within an organization






46. The state of acting in a collaborative and cooperative effort to create positive results for the achievement of a common goal






47. Composed of employees from different areas who focus on solving problems that impact their particular areas as well as the organization






48. The environment that a message travels through






49. Factors that incite an employee to put out more effort and enthusiasm for his or her job






50. Refers to the way in which managers interact with staff and the value system that governs their daily conduct