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HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Differs from other forms of communication in that there are usually only a few participants involved (often just two people) - the individuals are in close proximity to each other as shown - and the feedback is immediate






2. Handing a task over to a subordinate and assigning either authority - responsibility - or both to that person to carry out a specific activity






3. Refers to the need to exercise leadership and apply authority over others






4. The receiver's process of translating the sender's message into a meaningful form






5. A company's key elements of operation - and they serve as the foundation for the development of both the vision statement and the mission statement






6. These goals focus on broad statements of what the organization as a whole wants to achieve






7. Govern unemployment compensation






8. All aspects of the project are evaluated






9. A tool used to identify Strengths and Weaknesses and to examine Opportunities and Threats employees face in the organization






10. The act of identifying with the feelings - thoughts - or attitudes of another person






11. Formulating the details of a meeting beforehand so you and the participants know what should occur during it






12. Occurs when an employee - of his or her own free will - decides to leave an organization






13. Identifying what tasks - actions - and other events need to happen as a result of the meeting - as well as setting a date and time for the next meeting






14. The ability to attend closely to what another person is saying to capture the essence of a message being communicated






15. Serve as a set of standards by which an organization operates






16. Factors that incite an employee to put out more effort and enthusiasm for his or her job






17. The execution of processes and the use of tools that increase a person's efficiency and productivity






18. Being unfairly partial to one or more employees






19. A specific point associated with an agenda item that needs some type of action performed






20. A strategy developed in advance for dealing with newspaper - television - and radio reporters regarding the company's reaction to a crisis






21. A catastrophe that cannot be stopped from happening






22. The reality of the project sets in for the team and various interpersonal conflicts begin to surface






23. Someone who can play the role of a wise advisor for you






24. Includes key personnel to be notified in the event of a crisis - such as each member of management






25. Composed of employees from different areas who focus on solving problems that impact their particular areas as well as the organization






26. A type of action meeting in which some type of crisis has occurred and immediate action must be taken






27. A process managers use to identify what causes stress for them in the workplace as well as in their personal life - and then to apply various strategies to minimize its effects






28. Refers to a wide range of processes that encourages solutions to problems that do not require formal grievance steps within an organization






29. The medium through which the message will be communicated






30. The budgeted dollar amount for each type of cost






31. Providing encouragement - listening more than telling - and promoting team discussions






32. An estimate of future sales based on historical sales records and other information viewed as relevant by management






33. Describes what an organization wants to become and why it exists






34. A process that assists the employee in improving his or her performance - and bringing it up to standards to avoid termination procedures






35. The many expressions and movements of a speaker that convey additional information about the message being given






36. Brief meetings in which the goal is to decide and commit to action






37. A condition or feeling experienced when a person perceives that demands exceed the resources he or she has available either personally or socially






38. A situation in which management must terminate an employee for one of four reasons - including lack of work for the individual - lack of funding - unsatisfactory performance - or violating a company policy






39. A visible space to write those ideas or topics that are important and brought up in a meeting - but that cannot be addressed






40. Refers to the way in which managers interact with staff and the value system that governs their daily conduct






41. Someone who assists in making the meeting run easier






42. A report written by management reiterating the problem and its solution






43. To plan or appoint employees to work at a certain time and date






44. A meeting between the employer and employee when the employee leaves the company






45. A potential solution to a problem






46. A federal law that sets minimum wage - overtime pay - equal pay - record-keeping - and child-labor standards for covered employees






47. A chart that shows which days and times the management staff is expected to work






48. Comprised of the numerous messages and information that convey operational procedures - policies - and announcements to a wide variety of audiences






49. A thought-out process presented in a logical sequence - which must be followed to arrive at a reasonable conclusion






50. A conversation without prepared questions






Can you answer 50 questions in 15 minutes?



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