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HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Refers to the need to feel a part of a group






2. Indicates that you have demonstrated a high level of skill and have met specific performance requirements by participating in a rigorous process to become certified






3. Any sound that interferes with clear reception






4. Someone who can play the role of a wise advisor for you






5. Tend to be associated with management positions since they are fixed dollar amounts for compensation






6. A strategy to share information that the receiver would not normally know






7. A thought-out process presented in a logical sequence - which must be followed to arrive at a reasonable conclusion






8. Guidelines and procedures that explain how employees must notify management if they are unable to work






9. Shows which job classifications are essential or primary to staff and which are secondary






10. Process in which a neutral third party facilitates a discussion of difficult issues and negotiates an agreement






11. Dollar amounts in addition to the regular wage and salary






12. Sees team members settling their differences and developing more cohesive and trusting work relationships






13. A visible space to write those ideas or topics that are important and brought up in a meeting - but that cannot be addressed






14. Meetings that share communication






15. Discussion between involved people with the goal of reaching an agreement that both can accept






16. A federal law that sets minimum wage - overtime pay - equal pay - record-keeping - and child-labor standards for covered employees






17. A catastrophe that can be precluded from happening






18. The reality of the project sets in for the team and various interpersonal conflicts begin to surface






19. A condition or feeling experienced when a person perceives that demands exceed the resources he or she has available either personally or socially






20. The originator and developer of the information that will be communicated






21. Intact work units of a small group of employees who manage many daily operational issues with little supervision






22. Refers to the need to develop relationships with people as individuals or in groups






23. A standard by which something can be measured or judged






24. Meals to be served






25. Uses a definite format that involves a set of questions to chart the employee's response






26. A projection of sales - costs - and profit that is used to guide day-to-day operational decisions






27. A process of working with and through others to get a significant task or project completed






28. Further refine and divide the organizational goals and departmental objectives into smaller components that focus on an individual's contribution






29. Providing encouragement - listening more than telling - and promoting team discussions






30. Any message presented to staff to create a cohesive and productive workforce






31. A binding contract formed from the pay ranges - along with other working conditions agreed to by both management and labor






32. Differs from other forms of communication in that there are usually only a few participants involved (often just two people) - the individuals are in close proximity to each other as shown - and the feedback is immediate






33. Teams are getting to know each other - in addition to learning what will be required of them in order to achieve their assigned goal






34. The main connection between the sender and receiver






35. These objectives link to the organizational goals and help produce the desired outcome






36. Employees who - inaddition to their regularly assigned tasks - train new hires and perform other functions assigned by management






37. Process in which a third party listens and reviews facts and makes a decision to settle the conflict






38. To plan or appoint employees to work at a certain time and date






39. Costs that management can control






40. An assembly of people for the purpose of discussing or making decisions about some topics






41. Connecting with several people to build relationships that may result in career advancement - industry updates and knowledge or career enhancements






42. Includes key personnel to be notified in the event of a crisis - such as each member of management






43. Being unfairly partial to one or more employees






44. A chart that shows employees what days and hours they are expected to work






45. Refines the vision statement by stating the purpose of the organization to employees and customers






46. Refers to the way in which managers interact with staff and the value system that governs their daily conduct






47. Simply an account of past sales volumes in a foodservice operation






48. A chart that shows which days and times the management staff is expected to work






49. Simply stated criteria used to determine whether a goal has been met






50. A question or situation that needs an answer or a solution







Sorry!:) No result found.

Can you answer 50 questions in 15 minutes?


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