Test your basic knowledge |

HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Refers to the need to feel a part of a group






2. Teams are getting to know each other - in addition to learning what will be required of them in order to achieve their assigned goal






3. The reality of the project sets in for the team and various interpersonal conflicts begin to surface






4. Further refine and divide the organizational goals and departmental objectives into smaller components that focus on an individual's contribution






5. Meetings that are scheduled on a regular basis between the employee and employer to discuss the employee's job performance and additional pay - if any - for the coming year






6. An assembly of people for the purpose of discussing or making decisions about some topics






7. Expand the responsibilities of a particular group of employees






8. The execution of processes and the use of tools that increase a person's efficiency and productivity






9. Created for the specific purpose of solving an immediate problem






10. A federal law that allows eligible employees to take an extended amount of time off for medical and other personal reasons






11. A quick - interactive activity that prepares people to focus on the meeting and its objectives






12. A standard by which something can be measured or judged






13. Discussion between involved people with the goal of reaching an agreement that both can accept






14. The state of acting in a collaborative and cooperative effort to create positive results for the achievement of a common goal






15. The ability to inspire and motivate employees to behave in accordance with the vision of an organization and to accomplish the organization's goals






16. The main connection between the sender and receiver






17. All aspects of the project are evaluated






18. The receiver's process of translating the sender's message into a meaningful form






19. Team members can analyze and solve problems effectively together






20. Process in which a third party listens and reviews facts and makes a decision to settle the conflict






21. Meetings in which the purpose is to generate a list of ideas or creative solutions to an issue confronting the organization






22. A strategy of steps to carry out so that a problem does not recur






23. Represent a select few of the highest concerns of the company






24. Being unfairly partial to one or more employees






25. A process of working with and through others to get a significant task or project completed






26. Handing a task over to a subordinate and assigning either authority - responsibility - or both to that person to carry out a specific activity






27. Putting a positive thought into the public's mind following a negative situation






28. An additional sum paid to an employee whose work is superior and whose services are valued






29. Those costs that have both a fixed and variable element - such that one part will not change as sales volume changes - whereas the other part will change






30. The standards of conduct or set of values and principles an individual or organization applies to work






31. Costs that management can control






32. Refers to the need to exercise leadership and apply authority over others






33. Simply stated criteria used to determine whether a goal has been met






34. Identifying what tasks - actions - and other events need to happen as a result of the meeting - as well as setting a date and time for the next meeting






35. A conversation without prepared questions






36. Sees team members settling their differences and developing more cohesive and trusting work relationships






37. The environment that a message travels through






38. A visible space to write those ideas or topics that are important and brought up in a meeting - but that cannot be addressed






39. Refers not only to a person demonstrating exceptional industry skills and knowledge but also consistently conducting themselves with high standards






40. Comprised of the numerous messages and information that convey operational procedures - policies - and announcements to a wide variety of audiences






41. A situation in which management must terminate an employee for one of four reasons - including lack of work for the individual - lack of funding - unsatisfactory performance - or violating a company policy






42. Differs from other forms of communication in that there are usually only a few participants involved (often just two people) - the individuals are in close proximity to each other as shown - and the feedback is immediate






43. A chart that shows which days and times the management staff is expected to work






44. Refers to a wide range of processes that encourages solutions to problems that do not require formal grievance steps within an organization






45. Refines the vision statement by stating the purpose of the organization to employees and customers






46. A company's key elements of operation - and they serve as the foundation for the development of both the vision statement and the mission statement






47. Someone who assists in making the meeting run easier






48. A list of topics that will be reviewed or dealt with at a meeting






49. The act of identifying with the feelings - thoughts - or attitudes of another person






50. A condition or feeling experienced when a person perceives that demands exceed the resources he or she has available either personally or socially