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HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. An event that happens without warning and normally affects a number of people






2. Dollar amounts in addition to the regular wage and salary






3. The standards of conduct or set of values and principles an individual or organization applies to work






4. Refers to the need to develop relationships with people as individuals or in groups






5. The execution of processes and the use of tools that increase a person's efficiency and productivity






6. A method of collecting ideas from all participants without criticism or judgment






7. Refers to the way in which managers interact with staff and the value system that governs their daily conduct






8. Simply stated criteria used to determine whether a goal has been met






9. Personal characteristics that are work-related






10. Handing a task over to a subordinate and assigning either authority - responsibility - or both to that person to carry out a specific activity






11. Indicates that you have demonstrated a high level of skill and have met specific performance requirements by participating in a rigorous process to become certified






12. The main connection between the sender and receiver






13. Created for the specific purpose of solving an immediate problem






14. Costs that management can control






15. To explore all of a problem's potential causes






16. Infrequent speeches - presentations - lengthy memos - or reports that require systematic planning and developments






17. Occurs when an employee - of his or her own free will - decides to leave an organization






18. A projection of sales - costs - and profit that is used to guide day-to-day operational decisions






19. A report written by management reiterating the problem and its solution






20. These objectives link to the organizational goals and help produce the desired outcome






21. Meetings that are scheduled on a regular basis between the employee and employer to discuss the employee's job performance and additional pay - if any - for the coming year






22. The ability to attend closely to what another person is saying to capture the essence of a message being communicated






23. A federal law that allows eligible employees to take an extended amount of time off for medical and other personal reasons






24. A situation in which management must terminate an employee for one of four reasons - including lack of work for the individual - lack of funding - unsatisfactory performance - or violating a company policy






25. These goals focus on broad statements of what the organization as a whole wants to achieve






26. The many expressions and movements of a speaker that convey additional information about the message being given






27. The receiver's process of translating the sender's message into a meaningful form






28. Uses a definite format that involves a set of questions to chart the employee's response






29. A conversation without prepared questions






30. Serve as a set of standards by which an organization operates






31. Employees who have the ability to perform more than one job on a regular basis within a foodservice operation






32. Someone who can play the role of a wise advisor for you






33. A company's key elements of operation - and they serve as the foundation for the development of both the vision statement and the mission statement






34. Formulating the details of a meeting beforehand so you and the participants know what should occur during it






35. The reality of the project sets in for the team and various interpersonal conflicts begin to surface






36. The degree of responsibility an individual has to an activity






37. A tool used to identify Strengths and Weaknesses and to examine Opportunities and Threats employees face in the organization






38. A condition or feeling experienced when a person perceives that demands exceed the resources he or she has available either personally or socially






39. Brief meetings in which the goal is to decide and commit to action






40. A strategy of steps to carry out so that a problem does not recur






41. A law that requires all employers to pay employees minimum wage plus overtime for any hours worked over forty per week






42. An additional sum paid to an employee whose work is superior and whose services are valued






43. A process that assists the employee in improving his or her performance - and bringing it up to standards to avoid termination procedures






44. Refers not only to a person demonstrating exceptional industry skills and knowledge but also consistently conducting themselves with high standards






45. Shows which job classifications are essential or primary to staff and which are secondary






46. A type of action meeting in which some type of crisis has occurred and immediate action must be taken






47. An estimate of future sales based on historical sales records and other information viewed as relevant by management






48. Guidelines and procedures that explain how employees must notify management if they are unable to work






49. To plan or appoint employees to work at a certain time and date






50. The environment that a message travels through







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Can you answer 50 questions in 15 minutes?


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