Test your basic knowledge |

HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Process in which a third party listens and reviews facts and makes a decision to settle the conflict






2. Simply stated criteria used to determine whether a goal has been met






3. A meeting between the employer and employee when the employee leaves the company






4. A quick - interactive activity that prepares people to focus on the meeting and its objectives






5. Factors that incite an employee to put out more effort and enthusiasm for his or her job






6. A strategy developed in advance for dealing with newspaper - television - and radio reporters regarding the company's reaction to a crisis






7. These goals focus on broad statements of what the organization as a whole wants to achieve






8. Occurs when an employee - of his or her own free will - decides to leave an organization






9. Refines the vision statement by stating the purpose of the organization to employees and customers






10. Personal characteristics that are work-related






11. All aspects of the project are evaluated






12. Someone who assists in making the meeting run easier






13. An assembly of people for the purpose of discussing or making decisions about some topics






14. Meetings in which the purpose is to generate a list of ideas or creative solutions to an issue confronting the organization






15. A method of collecting ideas from all participants without criticism or judgment






16. A conversation without prepared questions






17. Connecting with several people to build relationships that may result in career advancement - industry updates and knowledge or career enhancements






18. The medium through which the message will be communicated






19. Represent a select few of the highest concerns of the company






20. A law that requires all employers to pay employees minimum wage plus overtime for any hours worked over forty per week






21. Process in which a neutral third party facilitates a discussion of difficult issues and negotiates an agreement






22. Developing the message to be sent






23. A report written by management reiterating the problem and its solution






24. A question or situation that needs an answer or a solution






25. Identifying what tasks - actions - and other events need to happen as a result of the meeting - as well as setting a date and time for the next meeting






26. The receiver's process of translating the sender's message into a meaningful form






27. The budgeted dollar amount for each type of cost






28. Tend to be associated with management positions since they are fixed dollar amounts for compensation






29. To plan or appoint employees to work at a certain time and date






30. A catastrophe that cannot be stopped from happening






31. Meetings that share communication






32. The act of identifying with the feelings - thoughts - or attitudes of another person






33. All opportunities that managers have to talk with their employees on a one-to-one basis or in small groups






34. A thought-out process presented in a logical sequence - which must be followed to arrive at a reasonable conclusion






35. A catastrophe that can be precluded from happening






36. Infrequent speeches - presentations - lengthy memos - or reports that require systematic planning and developments






37. The state of acting in a collaborative and cooperative effort to create positive results for the achievement of a common goal






38. Discussion between involved people with the goal of reaching an agreement that both can accept






39. A hybrid of favoritism in which a manager favors a relative for special assignments or promotions






40. The process of sending and receiving information by talk - gestures - or writing for some type of response or action






41. A visible space to write those ideas or topics that are important and brought up in a meeting - but that cannot be addressed






42. A type of action meeting in which some type of crisis has occurred and immediate action must be taken






43. Involves telling the group what specifically needs to be accomplished - establishing guidelines - and providing specifics on the five Ws (who - what - when where - why) and how






44. Those factors that cause a person to behave or act in either a goal-seeking or satisfying manner and may be influenced by physiological drives or by external stimuli






45. Any unwelcome sexual advance - request for sexual favors - or any conduct of a sexual nature






46. The process of removing customers and employees from the premises when a crisis occurs






47. A potential solution to a problem






48. Teams are getting to know each other - in addition to learning what will be required of them in order to achieve their assigned goal






49. A chart that shows which days and times the management staff is expected to work






50. The reality of the project sets in for the team and various interpersonal conflicts begin to surface