Test your basic knowledge |

HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Being unfairly partial to one or more employees






2. Identifying what tasks - actions - and other events need to happen as a result of the meeting - as well as setting a date and time for the next meeting






3. A catastrophe that cannot be stopped from happening






4. The environment that a message travels through






5. Uses a definite format that involves a set of questions to chart the employee's response






6. Guidelines and procedures that explain how employees must notify management if they are unable to work






7. The medium through which the message will be communicated






8. Expand the responsibilities of a particular group of employees






9. A question or situation that needs an answer or a solution






10. A chart that shows which days and times the management staff is expected to work






11. Any unwelcome sexual advance - request for sexual favors - or any conduct of a sexual nature






12. A law that requires all employers to pay employees minimum wage plus overtime for any hours worked over forty per week






13. Connecting with several people to build relationships that may result in career advancement - industry updates and knowledge or career enhancements






14. The execution of processes and the use of tools that increase a person's efficiency and productivity






15. Someone who can play the role of a wise advisor for you






16. An estimate of future sales based on historical sales records and other information viewed as relevant by management






17. Sees team members settling their differences and developing more cohesive and trusting work relationships






18. A quick - interactive activity that prepares people to focus on the meeting and its objectives






19. These objectives link to the organizational goals and help produce the desired outcome






20. Putting a positive thought into the public's mind following a negative situation






21. A hybrid of favoritism in which a manager favors a relative for special assignments or promotions






22. Any sound that interferes with clear reception






23. The sum of activities a person performs to meet goals and/or to further his or her career






24. All opportunities that managers have to talk with their employees on a one-to-one basis or in small groups






25. All types of wages combined with other rewards or benefits that the employee receives as part of a package






26. A situation in which management must terminate an employee for one of four reasons - including lack of work for the individual - lack of funding - unsatisfactory performance - or violating a company policy






27. A group of individuals who operate as a unit for an assigned task or goal






28. A type of action meeting in which some type of crisis has occurred and immediate action must be taken






29. A company's key elements of operation - and they serve as the foundation for the development of both the vision statement and the mission statement






30. Tend to be associated with management positions since they are fixed dollar amounts for compensation






31. Involves telling the group what specifically needs to be accomplished - establishing guidelines - and providing specifics on the five Ws (who - what - when where - why) and how






32. Personal characteristics that are work-related






33. Someone who assists in making the meeting run easier






34. A meeting between the employer and employee when the employee leaves the company






35. Meetings that share communication






36. A federal law that sets minimum wage - overtime pay - equal pay - record-keeping - and child-labor standards for covered employees






37. A federal law that allows eligible employees to take an extended amount of time off for medical and other personal reasons






38. Statements of desired results






39. A projection of sales - costs - and profit that is used to guide day-to-day operational decisions






40. Refines the vision statement by stating the purpose of the organization to employees and customers






41. Costs that management cannot control






42. An event that happens without warning and normally affects a number of people






43. Simply stated criteria used to determine whether a goal has been met






44. Actions by an employee that typically cause immediate termination






45. Created for the specific purpose of solving an immediate problem






46. An additional sum paid to an employee whose work is superior and whose services are valued






47. The process of removing customers and employees from the premises when a crisis occurs






48. A process for developing employees' abilities to do tasks other than the ones they are regularly assigned to do






49. Process in which a third party listens and reviews facts and makes a decision to settle the conflict






50. The ability to inspire and motivate employees to behave in accordance with the vision of an organization and to accomplish the organization's goals