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HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The action or situation that initiates the problem






2. These objectives link to the organizational goals and help produce the desired outcome






3. A binding contract formed from the pay ranges - along with other working conditions agreed to by both management and labor






4. Refers to the way in which managers interact with staff and the value system that governs their daily conduct






5. Employees who have the ability to perform more than one job on a regular basis within a foodservice operation






6. Someone who can play the role of a wise advisor for you






7. Includes key personnel to be notified in the event of a crisis - such as each member of management






8. A meeting between the employer and employee when the employee leaves the company






9. Someone who assists in making the meeting run easier






10. All types of wages combined with other rewards or benefits that the employee receives as part of a package






11. The process of sending and receiving information by talk - gestures - or writing for some type of response or action






12. These goals focus on broad statements of what the organization as a whole wants to achieve






13. Teams are getting to know each other - in addition to learning what will be required of them in order to achieve their assigned goal






14. The receiver's process of translating the sender's message into a meaningful form






15. A tool used to identify Strengths and Weaknesses and to examine Opportunities and Threats employees face in the organization






16. An official record of key points discussed or covered at a meeting - as well as anything that might have been decided or completed during the meeting






17. Employees who - inaddition to their regularly assigned tasks - train new hires and perform other functions assigned by management






18. The budgeted dollar amount for each type of cost






19. Factors that incite an employee to put out more effort and enthusiasm for his or her job






20. Refers to the need to develop relationships with people as individuals or in groups






21. A company's key elements of operation - and they serve as the foundation for the development of both the vision statement and the mission statement






22. A template used for creating weekly employee schedules






23. Process in which a third party listens and reviews facts and makes a decision to settle the conflict






24. Developing the message to be sent






25. A conversation without prepared questions






26. Expand the responsibilities of a particular group of employees






27. Indicates that you have demonstrated a high level of skill and have met specific performance requirements by participating in a rigorous process to become certified






28. Discussion between involved people with the goal of reaching an agreement that both can accept






29. Those costs that have both a fixed and variable element - such that one part will not change as sales volume changes - whereas the other part will change






30. Those factors that cause a person to behave or act in either a goal-seeking or satisfying manner and may be influenced by physiological drives or by external stimuli






31. A law that requires all employers to pay employees minimum wage plus overtime for any hours worked over forty per week






32. Refers to the need to feel a part of a group






33. A document outlining specific actions to take in the event of an emergency - crisis - or unexpected event






34. Infrequent speeches - presentations - lengthy memos - or reports that require systematic planning and developments






35. Describes what an organization wants to become and why it exists






36. The environment that a message travels through






37. A standard by which something can be measured or judged






38. Statements of desired results






39. Brief meetings in which the goal is to decide and commit to action






40. Handing a task over to a subordinate and assigning either authority - responsibility - or both to that person to carry out a specific activity






41. Meals to be served






42. A thought-out process presented in a logical sequence - which must be followed to arrive at a reasonable conclusion






43. A process managers use to identify what causes stress for them in the workplace as well as in their personal life - and then to apply various strategies to minimize its effects






44. All aspects of the project are evaluated






45. Further refine and divide the organizational goals and departmental objectives into smaller components that focus on an individual's contribution






46. A type of action meeting in which some type of crisis has occurred and immediate action must be taken






47. The ability to plan - organize - direct - staff - control - and evaluate the many functions in a food service organization for the purpose of serving organizational goals






48. Govern unemployment compensation






49. A report written by management reiterating the problem and its solution






50. A situation in which management must terminate an employee for one of four reasons - including lack of work for the individual - lack of funding - unsatisfactory performance - or violating a company policy







Sorry!:) No result found.

Can you answer 50 questions in 15 minutes?


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