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HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The ability to inspire and motivate employees to behave in accordance with the vision of an organization and to accomplish the organization's goals






2. Those costs that have both a fixed and variable element - such that one part will not change as sales volume changes - whereas the other part will change






3. The reality of the project sets in for the team and various interpersonal conflicts begin to surface






4. Costs that management cannot control






5. The main connection between the sender and receiver






6. Refines the vision statement by stating the purpose of the organization to employees and customers






7. Occurs when an employee - of his or her own free will - decides to leave an organization






8. Set by management to ensure the operation's profitability






9. The process of sending and receiving information by talk - gestures - or writing for some type of response or action






10. Those factors that cause a person to behave or act in either a goal-seeking or satisfying manner and may be influenced by physiological drives or by external stimuli






11. A hybrid of favoritism in which a manager favors a relative for special assignments or promotions






12. The medium through which the message will be communicated






13. A strategy to share information that the receiver would not normally know






14. Meals to be served






15. A condition or feeling experienced when a person perceives that demands exceed the resources he or she has available either personally or socially






16. A report written by management reiterating the problem and its solution






17. Factors that incite an employee to put out more effort and enthusiasm for his or her job






18. A document outlining specific actions to take in the event of an emergency - crisis - or unexpected event






19. Created for the specific purpose of solving an immediate problem






20. A quick - interactive activity that prepares people to focus on the meeting and its objectives






21. A process of working with and through others to get a significant task or project completed






22. A chart that shows employees what days and hours they are expected to work






23. A process that assists the employee in improving his or her performance - and bringing it up to standards to avoid termination procedures






24. The action or situation that initiates the problem






25. A binding contract formed from the pay ranges - along with other working conditions agreed to by both management and labor






26. Formulating the details of a meeting beforehand so you and the participants know what should occur during it






27. To explore all of a problem's potential causes






28. Meetings that are scheduled on a regular basis between the employee and employer to discuss the employee's job performance and additional pay - if any - for the coming year






29. A company's key elements of operation - and they serve as the foundation for the development of both the vision statement and the mission statement






30. A specific point associated with an agenda item that needs some type of action performed






31. Putting a positive thought into the public's mind following a negative situation






32. The environment that a message travels through






33. The degree of responsibility an individual has to an activity






34. The execution of processes and the use of tools that increase a person's efficiency and productivity






35. A standard by which something can be measured or judged






36. The receiver's process of translating the sender's message into a meaningful form






37. A strategy developed in advance for dealing with newspaper - television - and radio reporters regarding the company's reaction to a crisis






38. Outcomes that can be assessed by some means within the areas of performance - learning - and perception






39. Meetings in which the purpose is to generate a list of ideas or creative solutions to an issue confronting the organization






40. Someone who assists in making the meeting run easier






41. Describes what an organization wants to become and why it exists






42. Discussion between involved people with the goal of reaching an agreement that both can accept






43. Brief meetings in which the goal is to decide and commit to action






44. The budgeted dollar amount for each type of cost






45. A catastrophe that can be precluded from happening






46. Further refine and divide the organizational goals and departmental objectives into smaller components that focus on an individual's contribution






47. The process of removing customers and employees from the premises when a crisis occurs






48. A strategy of steps to carry out so that a problem does not recur






49. The sum of activities a person performs to meet goals and/or to further his or her career






50. A specific description or statement of what a manager wants to achieve







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Can you answer 50 questions in 15 minutes?


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