Test your basic knowledge |

HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A catastrophe that can be precluded from happening






2. Refers to a wide range of processes that encourages solutions to problems that do not require formal grievance steps within an organization






3. A projection of sales - costs - and profit that is used to guide day-to-day operational decisions






4. Occurs when an employee - of his or her own free will - decides to leave an organization






5. Any unwelcome sexual advance - request for sexual favors - or any conduct of a sexual nature






6. Teams are getting to know each other - in addition to learning what will be required of them in order to achieve their assigned goal






7. A strategy of steps to carry out so that a problem does not recur






8. Guidelines and procedures that explain how employees must notify management if they are unable to work






9. The person for whom the communication is intended






10. Intact work units of a small group of employees who manage many daily operational issues with little supervision






11. The originator and developer of the information that will be communicated






12. The receiver's process of translating the sender's message into a meaningful form






13. All opportunities that managers have to talk with their employees on a one-to-one basis or in small groups






14. A process of working with and through others to get a significant task or project completed






15. Refers not only to a person demonstrating exceptional industry skills and knowledge but also consistently conducting themselves with high standards






16. A standard by which something can be measured or judged






17. A criterion set by management that measures the quality and quantity of an employee's work






18. Uses a definite format that involves a set of questions to chart the employee's response






19. A list of topics that will be reviewed or dealt with at a meeting






20. Being unfairly partial to one or more employees






21. The environment that a message travels through






22. Factors that incite an employee to put out more effort and enthusiasm for his or her job






23. The norms regarding how meetings are run - how participants should interact - and what behavior is acceptable






24. Any message presented to staff to create a cohesive and productive workforce






25. The many expressions and movements of a speaker that convey additional information about the message being given






26. Employees who - inaddition to their regularly assigned tasks - train new hires and perform other functions assigned by management






27. A document outlining specific actions to take in the event of an emergency - crisis - or unexpected event






28. The budgeted dollar amount for each type of cost






29. A report written by management reiterating the problem and its solution






30. Involves telling the group what specifically needs to be accomplished - establishing guidelines - and providing specifics on the five Ws (who - what - when where - why) and how






31. A tool used to identify Strengths and Weaknesses and to examine Opportunities and Threats employees face in the organization






32. Refers to the need to exercise leadership and apply authority over others






33. A meeting between the employer and employee when the employee leaves the company






34. Shows which job classifications are essential or primary to staff and which are secondary






35. Any sound that interferes with clear reception






36. The ability to inspire and motivate employees to behave in accordance with the vision of an organization and to accomplish the organization's goals






37. A catastrophe that cannot be stopped from happening






38. Process in which a third party listens and reviews facts and makes a decision to settle the conflict






39. Someone who assists in making the meeting run easier






40. Meetings that are scheduled on a regular basis between the employee and employer to discuss the employee's job performance and additional pay - if any - for the coming year






41. A strategy developed in advance for dealing with newspaper - television - and radio reporters regarding the company's reaction to a crisis






42. Indicates that you have demonstrated a high level of skill and have met specific performance requirements by participating in a rigorous process to become certified






43. A specific description or statement of what a manager wants to achieve






44. Costs that management cannot control






45. Represent a select few of the highest concerns of the company






46. A process for developing employees' abilities to do tasks other than the ones they are regularly assigned to do






47. Costs that management can control






48. Tend to be associated with management positions since they are fixed dollar amounts for compensation






49. A federal law that allows eligible employees to take an extended amount of time off for medical and other personal reasons






50. Comprised of the numerous messages and information that convey operational procedures - policies - and announcements to a wide variety of audiences