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HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Shows which job classifications are essential or primary to staff and which are secondary






2. Being unfairly partial to one or more employees






3. Serve as a set of standards by which an organization operates






4. Usually associated with a sales function and are a percentage of the money taken in on various types of sales






5. Refers specifically to the pay that an employee receives as a result of working for the organization and is a subcategory to compensation






6. Formulating the details of a meeting beforehand so you and the participants know what should occur during it






7. Those factors that cause a person to behave or act in either a goal-seeking or satisfying manner and may be influenced by physiological drives or by external stimuli






8. Actions by an employee that typically cause immediate termination






9. Refers to the need to exercise leadership and apply authority over others






10. Employees who - inaddition to their regularly assigned tasks - train new hires and perform other functions assigned by management






11. A federal law that allows eligible employees to take an extended amount of time off for medical and other personal reasons






12. A hybrid of favoritism in which a manager favors a relative for special assignments or promotions






13. A strategy of steps to carry out so that a problem does not recur






14. Meetings involving a group or team whose purpose is to tackle a problem






15. The action or situation that initiates the problem






16. The process of sending and receiving information by talk - gestures - or writing for some type of response or action






17. Indicates that you have demonstrated a high level of skill and have met specific performance requirements by participating in a rigorous process to become certified






18. The standards of conduct or set of values and principles an individual or organization applies to work






19. A document outlining specific actions to take in the event of an emergency - crisis - or unexpected event






20. A template used for creating weekly employee schedules






21. Meetings that share communication






22. Refines the vision statement by stating the purpose of the organization to employees and customers






23. Costs that management cannot control






24. The many expressions and movements of a speaker that convey additional information about the message being given






25. Discussion between involved people with the goal of reaching an agreement that both can accept






26. A process for developing employees' abilities to do tasks other than the ones they are regularly assigned to do






27. A binding contract formed from the pay ranges - along with other working conditions agreed to by both management and labor






28. A condition or feeling experienced when a person perceives that demands exceed the resources he or she has available either personally or socially






29. The state of acting in a collaborative and cooperative effort to create positive results for the achievement of a common goal






30. Providing encouragement - listening more than telling - and promoting team discussions






31. A law that requires all employers to pay employees minimum wage plus overtime for any hours worked over forty per week






32. Infrequent speeches - presentations - lengthy memos - or reports that require systematic planning and developments






33. A process that assists the employee in improving his or her performance - and bringing it up to standards to avoid termination procedures






34. Involves telling the group what specifically needs to be accomplished - establishing guidelines - and providing specifics on the five Ws (who - what - when where - why) and how






35. Someone who assists in making the meeting run easier






36. Meetings in which the purpose is to generate a list of ideas or creative solutions to an issue confronting the organization






37. An event that happens without warning and normally affects a number of people






38. A projection of sales - costs - and profit that is used to guide day-to-day operational decisions






39. A criterion set by management that measures the quality and quantity of an employee's work






40. A specific description or statement of what a manager wants to achieve






41. Factors that incite an employee to put out more effort and enthusiasm for his or her job






42. Process in which a third party listens and reviews facts and makes a decision to settle the conflict






43. Refers not only to a person demonstrating exceptional industry skills and knowledge but also consistently conducting themselves with high standards






44. Differs from other forms of communication in that there are usually only a few participants involved (often just two people) - the individuals are in close proximity to each other as shown - and the feedback is immediate






45. To explore all of a problem's potential causes






46. Outcomes that can be assessed by some means within the areas of performance - learning - and perception






47. A report written by management reiterating the problem and its solution






48. A meeting between the employer and employee when the employee leaves the company






49. Any message presented to staff to create a cohesive and productive workforce






50. Handing a task over to a subordinate and assigning either authority - responsibility - or both to that person to carry out a specific activity







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