Test your basic knowledge |

HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Indicates that you have demonstrated a high level of skill and have met specific performance requirements by participating in a rigorous process to become certified






2. A question or situation that needs an answer or a solution






3. Govern unemployment compensation






4. All aspects of the project are evaluated






5. A process of working with and through others to get a significant task or project completed






6. An estimate of future sales based on historical sales records and other information viewed as relevant by management






7. A document outlining specific actions to take in the event of an emergency - crisis - or unexpected event






8. Expand the responsibilities of a particular group of employees






9. Costs that management can control






10. These objectives link to the organizational goals and help produce the desired outcome






11. A strategy of steps to carry out so that a problem does not recur






12. A projection of sales - costs - and profit that is used to guide day-to-day operational decisions






13. Refers to the need to exercise leadership and apply authority over others






14. The action or situation that initiates the problem






15. A strategy to share information that the receiver would not normally know






16. Personal characteristics that are work-related






17. Uses a definite format that involves a set of questions to chart the employee's response






18. Those factors that cause a person to behave or act in either a goal-seeking or satisfying manner and may be influenced by physiological drives or by external stimuli






19. A hybrid of favoritism in which a manager favors a relative for special assignments or promotions






20. Any sound that interferes with clear reception






21. Set by management to ensure the operation's profitability






22. A federal law that allows eligible employees to take an extended amount of time off for medical and other personal reasons






23. A type of action meeting in which some type of crisis has occurred and immediate action must be taken






24. These goals focus on broad statements of what the organization as a whole wants to achieve






25. Meetings involving a group or team whose purpose is to tackle a problem






26. Teams are getting to know each other - in addition to learning what will be required of them in order to achieve their assigned goal






27. The degree of responsibility an individual has to an activity






28. A potential solution to a problem






29. A binding contract formed from the pay ranges - along with other working conditions agreed to by both management and labor






30. All types of wages combined with other rewards or benefits that the employee receives as part of a package






31. Guidelines for conduct that have enduring and lasting value to a society or organization






32. A template used for creating weekly employee schedules






33. An additional sum paid to an employee whose work is superior and whose services are valued






34. The reality of the project sets in for the team and various interpersonal conflicts begin to surface






35. Discussion between involved people with the goal of reaching an agreement that both can accept






36. The process of removing customers and employees from the premises when a crisis occurs






37. Process in which a third party listens and reviews facts and makes a decision to settle the conflict






38. Further refine and divide the organizational goals and departmental objectives into smaller components that focus on an individual's contribution






39. Involves telling the group what specifically needs to be accomplished - establishing guidelines - and providing specifics on the five Ws (who - what - when where - why) and how






40. A federal law that sets minimum wage - overtime pay - equal pay - record-keeping - and child-labor standards for covered employees






41. A specific description or statement of what a manager wants to achieve






42. Statements of desired results






43. A catastrophe that cannot be stopped from happening






44. A chart that shows which days and times the management staff is expected to work






45. Factors that incite an employee to put out more effort and enthusiasm for his or her job






46. The execution of processes and the use of tools that increase a person's efficiency and productivity






47. A standard by which something can be measured or judged






48. A condition or feeling experienced when a person perceives that demands exceed the resources he or she has available either personally or socially






49. The medium through which the message will be communicated






50. A thought-out process presented in a logical sequence - which must be followed to arrive at a reasonable conclusion