Test your basic knowledge |

HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Any sound that interferes with clear reception






2. Any unwelcome sexual advance - request for sexual favors - or any conduct of a sexual nature






3. Refines the vision statement by stating the purpose of the organization to employees and customers






4. A law that requires all employers to pay employees minimum wage plus overtime for any hours worked over forty per week






5. A conversation without prepared questions






6. Costs that management cannot control






7. Being unfairly partial to one or more employees






8. Simply stated criteria used to determine whether a goal has been met






9. The state of acting in a collaborative and cooperative effort to create positive results for the achievement of a common goal






10. Dollar amounts in addition to the regular wage and salary






11. Identifying what tasks - actions - and other events need to happen as a result of the meeting - as well as setting a date and time for the next meeting






12. A catastrophe that cannot be stopped from happening






13. Intact work units of a small group of employees who manage many daily operational issues with little supervision






14. Someone who can play the role of a wise advisor for you






15. The action or situation that initiates the problem






16. Formulating the details of a meeting beforehand so you and the participants know what should occur during it






17. Meetings involving a group or team whose purpose is to tackle a problem






18. Composed of employees from different areas who focus on solving problems that impact their particular areas as well as the organization






19. Meals to be served






20. Refers not only to a person demonstrating exceptional industry skills and knowledge but also consistently conducting themselves with high standards






21. The execution of processes and the use of tools that increase a person's efficiency and productivity






22. The reality of the project sets in for the team and various interpersonal conflicts begin to surface






23. Process in which a neutral third party facilitates a discussion of difficult issues and negotiates an agreement






24. Govern unemployment compensation






25. A process that assists the employee in improving his or her performance - and bringing it up to standards to avoid termination procedures






26. Those factors that cause a person to behave or act in either a goal-seeking or satisfying manner and may be influenced by physiological drives or by external stimuli






27. Personal characteristics that are work-related






28. Describes what an organization wants to become and why it exists






29. A template used for creating weekly employee schedules






30. An additional sum paid to an employee whose work is superior and whose services are valued






31. Someone who assists in making the meeting run easier






32. A report written by management reiterating the problem and its solution






33. An event that happens without warning and normally affects a number of people






34. Guidelines and procedures that explain how employees must notify management if they are unable to work






35. The standards of conduct or set of values and principles an individual or organization applies to work






36. A quick - interactive activity that prepares people to focus on the meeting and its objectives






37. A list of topics that will be reviewed or dealt with at a meeting






38. Shows which job classifications are essential or primary to staff and which are secondary






39. A specific description or statement of what a manager wants to achieve






40. Meetings in which the purpose is to generate a list of ideas or creative solutions to an issue confronting the organization






41. All types of wages combined with other rewards or benefits that the employee receives as part of a package






42. The sum of activities a person performs to meet goals and/or to further his or her career






43. A condition or feeling experienced when a person perceives that demands exceed the resources he or she has available either personally or socially






44. A federal law that allows eligible employees to take an extended amount of time off for medical and other personal reasons






45. Team members can analyze and solve problems effectively together






46. A company's key elements of operation - and they serve as the foundation for the development of both the vision statement and the mission statement






47. Employees who have the ability to perform more than one job on a regular basis within a foodservice operation






48. The person for whom the communication is intended






49. The norms regarding how meetings are run - how participants should interact - and what behavior is acceptable






50. Refers to the way in which managers interact with staff and the value system that governs their daily conduct