Test your basic knowledge |

HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A process for developing employees' abilities to do tasks other than the ones they are regularly assigned to do






2. Costs that management cannot control






3. A conversation without prepared questions






4. To explore all of a problem's potential causes






5. Meetings that share communication






6. Process in which a third party listens and reviews facts and makes a decision to settle the conflict






7. Putting a positive thought into the public's mind following a negative situation






8. Actions by an employee that typically cause immediate termination






9. Indicates that you have demonstrated a high level of skill and have met specific performance requirements by participating in a rigorous process to become certified






10. Team members can analyze and solve problems effectively together






11. Refers to the need to exercise leadership and apply authority over others






12. Outcomes that can be assessed by some means within the areas of performance - learning - and perception






13. Any unwelcome sexual advance - request for sexual favors - or any conduct of a sexual nature






14. Costs that management can control






15. The degree of responsibility an individual has to an activity






16. All opportunities that managers have to talk with their employees on a one-to-one basis or in small groups






17. A strategy of steps to carry out so that a problem does not recur






18. The sum of activities a person performs to meet goals and/or to further his or her career






19. A type of action meeting in which some type of crisis has occurred and immediate action must be taken






20. Teams are getting to know each other - in addition to learning what will be required of them in order to achieve their assigned goal






21. A company's key elements of operation - and they serve as the foundation for the development of both the vision statement and the mission statement






22. Statements of desired results






23. The reality of the project sets in for the team and various interpersonal conflicts begin to surface






24. Guidelines and procedures that explain how employees must notify management if they are unable to work






25. Refers to the need to feel a part of a group






26. Refers not only to a person demonstrating exceptional industry skills and knowledge but also consistently conducting themselves with high standards






27. A strategy developed in advance for dealing with newspaper - television - and radio reporters regarding the company's reaction to a crisis






28. Refers specifically to the pay that an employee receives as a result of working for the organization and is a subcategory to compensation






29. Tend to be associated with management positions since they are fixed dollar amounts for compensation






30. To plan or appoint employees to work at a certain time and date






31. Infrequent speeches - presentations - lengthy memos - or reports that require systematic planning and developments






32. A chart that shows which days and times the management staff is expected to work






33. The environment that a message travels through






34. Represent a select few of the highest concerns of the company






35. Dollar amounts in addition to the regular wage and salary






36. The budgeted dollar amount for each type of cost






37. Created for the specific purpose of solving an immediate problem






38. Serve as a set of standards by which an organization operates






39. These objectives link to the organizational goals and help produce the desired outcome






40. The standards of conduct or set of values and principles an individual or organization applies to work






41. A meeting between the employer and employee when the employee leaves the company






42. The execution of processes and the use of tools that increase a person's efficiency and productivity






43. Personal characteristics that are work-related






44. Set by management to ensure the operation's profitability






45. Guidelines for conduct that have enduring and lasting value to a society or organization






46. Any message presented to staff to create a cohesive and productive workforce






47. An assembly of people for the purpose of discussing or making decisions about some topics






48. A catastrophe that can be precluded from happening






49. A group of individuals who operate as a unit for an assigned task or goal






50. A catastrophe that cannot be stopped from happening