Test your basic knowledge |

HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Set by management to ensure the operation's profitability






2. Being unfairly partial to one or more employees






3. A binding contract formed from the pay ranges - along with other working conditions agreed to by both management and labor






4. Intact work units of a small group of employees who manage many daily operational issues with little supervision






5. A quick - interactive activity that prepares people to focus on the meeting and its objectives






6. A process managers use to identify what causes stress for them in the workplace as well as in their personal life - and then to apply various strategies to minimize its effects






7. A document outlining specific actions to take in the event of an emergency - crisis - or unexpected event






8. Someone who assists in making the meeting run easier






9. A thought-out process presented in a logical sequence - which must be followed to arrive at a reasonable conclusion






10. Refers to the need to exercise leadership and apply authority over others






11. A template used for creating weekly employee schedules






12. The process of removing customers and employees from the premises when a crisis occurs






13. Process in which a third party listens and reviews facts and makes a decision to settle the conflict






14. These goals focus on broad statements of what the organization as a whole wants to achieve






15. An estimate of future sales based on historical sales records and other information viewed as relevant by management






16. A strategy of steps to carry out so that a problem does not recur






17. Uses a definite format that involves a set of questions to chart the employee's response






18. Brief meetings in which the goal is to decide and commit to action






19. A catastrophe that cannot be stopped from happening






20. A process that assists the employee in improving his or her performance - and bringing it up to standards to avoid termination procedures






21. Identifying what tasks - actions - and other events need to happen as a result of the meeting - as well as setting a date and time for the next meeting






22. Dollar amounts in addition to the regular wage and salary






23. Infrequent speeches - presentations - lengthy memos - or reports that require systematic planning and developments






24. Further refine and divide the organizational goals and departmental objectives into smaller components that focus on an individual's contribution






25. The ability to inspire and motivate employees to behave in accordance with the vision of an organization and to accomplish the organization's goals






26. A federal law that allows eligible employees to take an extended amount of time off for medical and other personal reasons






27. Costs that management cannot control






28. Guidelines for conduct that have enduring and lasting value to a society or organization






29. The many expressions and movements of a speaker that convey additional information about the message being given






30. A projection of sales - costs - and profit that is used to guide day-to-day operational decisions






31. A situation in which management must terminate an employee for one of four reasons - including lack of work for the individual - lack of funding - unsatisfactory performance - or violating a company policy






32. Outcomes that can be assessed by some means within the areas of performance - learning - and perception






33. Actions by an employee that typically cause immediate termination






34. Factors that incite an employee to put out more effort and enthusiasm for his or her job






35. Meetings involving a group or team whose purpose is to tackle a problem






36. Simply stated criteria used to determine whether a goal has been met






37. A condition or feeling experienced when a person perceives that demands exceed the resources he or she has available either personally or socially






38. A strategy to share information that the receiver would not normally know






39. The person for whom the communication is intended






40. A tool used to identify Strengths and Weaknesses and to examine Opportunities and Threats employees face in the organization






41. Discussion between involved people with the goal of reaching an agreement that both can accept






42. Composed of employees from different areas who focus on solving problems that impact their particular areas as well as the organization






43. An additional sum paid to an employee whose work is superior and whose services are valued






44. Employees who - inaddition to their regularly assigned tasks - train new hires and perform other functions assigned by management






45. The execution of processes and the use of tools that increase a person's efficiency and productivity






46. A specific point associated with an agenda item that needs some type of action performed






47. The receiver's process of translating the sender's message into a meaningful form






48. A chart that shows employees what days and hours they are expected to work






49. A meeting between the employer and employee when the employee leaves the company






50. The environment that a message travels through