Test your basic knowledge |

HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. All aspects of the project are evaluated






2. A template used for creating weekly employee schedules






3. Teams are getting to know each other - in addition to learning what will be required of them in order to achieve their assigned goal






4. Actions by an employee that typically cause immediate termination






5. Someone who can play the role of a wise advisor for you






6. Refers to a wide range of processes that encourages solutions to problems that do not require formal grievance steps within an organization






7. Includes key personnel to be notified in the event of a crisis - such as each member of management






8. Usually associated with a sales function and are a percentage of the money taken in on various types of sales






9. Those factors that cause a person to behave or act in either a goal-seeking or satisfying manner and may be influenced by physiological drives or by external stimuli






10. Identifying what tasks - actions - and other events need to happen as a result of the meeting - as well as setting a date and time for the next meeting






11. Brief meetings in which the goal is to decide and commit to action






12. Team members can analyze and solve problems effectively together






13. A situation in which management must terminate an employee for one of four reasons - including lack of work for the individual - lack of funding - unsatisfactory performance - or violating a company policy






14. Someone who assists in making the meeting run easier






15. Dollar amounts in addition to the regular wage and salary






16. A thought-out process presented in a logical sequence - which must be followed to arrive at a reasonable conclusion






17. The environment that a message travels through






18. Guidelines and procedures that explain how employees must notify management if they are unable to work






19. Any message presented to staff to create a cohesive and productive workforce






20. A group of individuals who operate as a unit for an assigned task or goal






21. A process for developing employees' abilities to do tasks other than the ones they are regularly assigned to do






22. Serve as a set of standards by which an organization operates






23. Meetings that are scheduled on a regular basis between the employee and employer to discuss the employee's job performance and additional pay - if any - for the coming year






24. Further refine and divide the organizational goals and departmental objectives into smaller components that focus on an individual's contribution






25. The main connection between the sender and receiver






26. The execution of processes and the use of tools that increase a person's efficiency and productivity






27. A law that requires all employers to pay employees minimum wage plus overtime for any hours worked over forty per week






28. All opportunities that managers have to talk with their employees on a one-to-one basis or in small groups






29. Sees team members settling their differences and developing more cohesive and trusting work relationships






30. Govern unemployment compensation






31. These objectives link to the organizational goals and help produce the desired outcome






32. Process in which a neutral third party facilitates a discussion of difficult issues and negotiates an agreement






33. Describes what an organization wants to become and why it exists






34. A specific description or statement of what a manager wants to achieve






35. Comprised of the numerous messages and information that convey operational procedures - policies - and announcements to a wide variety of audiences






36. The act of identifying with the feelings - thoughts - or attitudes of another person






37. Refers not only to a person demonstrating exceptional industry skills and knowledge but also consistently conducting themselves with high standards






38. A projection of sales - costs - and profit that is used to guide day-to-day operational decisions






39. A tool used to identify Strengths and Weaknesses and to examine Opportunities and Threats employees face in the organization






40. A strategy developed in advance for dealing with newspaper - television - and radio reporters regarding the company's reaction to a crisis






41. An assembly of people for the purpose of discussing or making decisions about some topics






42. The budgeted dollar amount for each type of cost






43. An event that happens without warning and normally affects a number of people






44. The procedure and guidelines for employees to follow when they want time off from work






45. The process of removing customers and employees from the premises when a crisis occurs






46. The medium through which the message will be communicated






47. Meetings involving a group or team whose purpose is to tackle a problem






48. Refers to the way in which managers interact with staff and the value system that governs their daily conduct






49. A strategy to share information that the receiver would not normally know






50. Uses a definite format that involves a set of questions to chart the employee's response