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HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A strategy of steps to carry out so that a problem does not recur






2. Connecting with several people to build relationships that may result in career advancement - industry updates and knowledge or career enhancements






3. The state of acting in a collaborative and cooperative effort to create positive results for the achievement of a common goal






4. Occurs when an employee - of his or her own free will - decides to leave an organization






5. The procedure and guidelines for employees to follow when they want time off from work






6. The ability to attend closely to what another person is saying to capture the essence of a message being communicated






7. Tend to be associated with management positions since they are fixed dollar amounts for compensation






8. An event that happens without warning and normally affects a number of people






9. Meetings that share communication






10. A method of collecting ideas from all participants without criticism or judgment






11. The budgeted dollar amount for each type of cost






12. Represent a select few of the highest concerns of the company






13. The norms regarding how meetings are run - how participants should interact - and what behavior is acceptable






14. A group of individuals who operate as a unit for an assigned task or goal






15. An assembly of people for the purpose of discussing or making decisions about some topics






16. Employees who - inaddition to their regularly assigned tasks - train new hires and perform other functions assigned by management






17. Refers to a wide range of processes that encourages solutions to problems that do not require formal grievance steps within an organization






18. The originator and developer of the information that will be communicated






19. The ability to plan - organize - direct - staff - control - and evaluate the many functions in a food service organization for the purpose of serving organizational goals






20. Providing encouragement - listening more than telling - and promoting team discussions






21. Uses a definite format that involves a set of questions to chart the employee's response






22. Composed of employees from different areas who focus on solving problems that impact their particular areas as well as the organization






23. Personal characteristics that are work-related






24. Developing the message to be sent






25. A law that requires all employers to pay employees minimum wage plus overtime for any hours worked over forty per week






26. Putting a positive thought into the public's mind following a negative situation






27. A question or situation that needs an answer or a solution






28. The medium through which the message will be communicated






29. All opportunities that managers have to talk with their employees on a one-to-one basis or in small groups






30. All types of wages combined with other rewards or benefits that the employee receives as part of a package






31. The environment that a message travels through






32. Refers specifically to the pay that an employee receives as a result of working for the organization and is a subcategory to compensation






33. Further refine and divide the organizational goals and departmental objectives into smaller components that focus on an individual's contribution






34. An official record of key points discussed or covered at a meeting - as well as anything that might have been decided or completed during the meeting






35. Factors that incite an employee to put out more effort and enthusiasm for his or her job






36. Shows which job classifications are essential or primary to staff and which are secondary






37. Those factors that cause a person to behave or act in either a goal-seeking or satisfying manner and may be influenced by physiological drives or by external stimuli






38. The main connection between the sender and receiver






39. Serve as a set of standards by which an organization operates






40. These objectives link to the organizational goals and help produce the desired outcome






41. Describes what an organization wants to become and why it exists






42. Meetings that are scheduled on a regular basis between the employee and employer to discuss the employee's job performance and additional pay - if any - for the coming year






43. A specific point associated with an agenda item that needs some type of action performed






44. A company's key elements of operation - and they serve as the foundation for the development of both the vision statement and the mission statement






45. Simply stated criteria used to determine whether a goal has been met






46. Process in which a third party listens and reviews facts and makes a decision to settle the conflict






47. Costs that management can control






48. The degree of responsibility an individual has to an activity






49. A document outlining specific actions to take in the event of an emergency - crisis - or unexpected event






50. To explore all of a problem's potential causes







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Can you answer 50 questions in 15 minutes?


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