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HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Connecting with several people to build relationships that may result in career advancement - industry updates and knowledge or career enhancements






2. A binding contract formed from the pay ranges - along with other working conditions agreed to by both management and labor






3. A law that requires all employers to pay employees minimum wage plus overtime for any hours worked over forty per week






4. A process for developing employees' abilities to do tasks other than the ones they are regularly assigned to do






5. The sum of activities a person performs to meet goals and/or to further his or her career






6. A standard by which something can be measured or judged






7. Serve as a set of standards by which an organization operates






8. A method of collecting ideas from all participants without criticism or judgment






9. The degree of responsibility an individual has to an activity






10. A visible space to write those ideas or topics that are important and brought up in a meeting - but that cannot be addressed






11. Any message presented to staff to create a cohesive and productive workforce






12. The standards of conduct or set of values and principles an individual or organization applies to work






13. Refers to the need to develop relationships with people as individuals or in groups






14. Tend to be associated with management positions since they are fixed dollar amounts for compensation






15. Simply stated criteria used to determine whether a goal has been met






16. A hybrid of favoritism in which a manager favors a relative for special assignments or promotions






17. Occurs when an employee - of his or her own free will - decides to leave an organization






18. To explore all of a problem's potential causes






19. To plan or appoint employees to work at a certain time and date






20. Refers specifically to the pay that an employee receives as a result of working for the organization and is a subcategory to compensation






21. A strategy of steps to carry out so that a problem does not recur






22. The norms regarding how meetings are run - how participants should interact - and what behavior is acceptable






23. The environment that a message travels through






24. The many expressions and movements of a speaker that convey additional information about the message being given






25. An additional sum paid to an employee whose work is superior and whose services are valued






26. Simply an account of past sales volumes in a foodservice operation






27. A type of action meeting in which some type of crisis has occurred and immediate action must be taken






28. A conversation without prepared questions






29. Meals to be served






30. Providing encouragement - listening more than telling - and promoting team discussions






31. Infrequent speeches - presentations - lengthy memos - or reports that require systematic planning and developments






32. The execution of processes and the use of tools that increase a person's efficiency and productivity






33. The reality of the project sets in for the team and various interpersonal conflicts begin to surface






34. Team members can analyze and solve problems effectively together






35. Process in which a neutral third party facilitates a discussion of difficult issues and negotiates an agreement






36. Teams are getting to know each other - in addition to learning what will be required of them in order to achieve their assigned goal






37. The procedure and guidelines for employees to follow when they want time off from work






38. A catastrophe that can be precluded from happening






39. Costs that management can control






40. An estimate of future sales based on historical sales records and other information viewed as relevant by management






41. Composed of employees from different areas who focus on solving problems that impact their particular areas as well as the organization






42. Involves telling the group what specifically needs to be accomplished - establishing guidelines - and providing specifics on the five Ws (who - what - when where - why) and how






43. Expand the responsibilities of a particular group of employees






44. Refers to the need to feel a part of a group






45. A catastrophe that cannot be stopped from happening






46. The receiver's process of translating the sender's message into a meaningful form






47. A thought-out process presented in a logical sequence - which must be followed to arrive at a reasonable conclusion






48. Those factors that cause a person to behave or act in either a goal-seeking or satisfying manner and may be influenced by physiological drives or by external stimuli






49. Set by management to ensure the operation's profitability






50. The person for whom the communication is intended







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