Test your basic knowledge |

HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A group of individuals who operate as a unit for an assigned task or goal






2. A catastrophe that cannot be stopped from happening






3. The procedure and guidelines for employees to follow when they want time off from work






4. A report written by management reiterating the problem and its solution






5. A process of working with and through others to get a significant task or project completed






6. Outcomes that can be assessed by some means within the areas of performance - learning - and perception






7. To explore all of a problem's potential causes






8. The execution of processes and the use of tools that increase a person's efficiency and productivity






9. Refers to a wide range of processes that encourages solutions to problems that do not require formal grievance steps within an organization






10. Uses a definite format that involves a set of questions to chart the employee's response






11. The medium through which the message will be communicated






12. Brief meetings in which the goal is to decide and commit to action






13. A specific description or statement of what a manager wants to achieve






14. Refers to the need to feel a part of a group






15. The sum of activities a person performs to meet goals and/or to further his or her career






16. A federal law that allows eligible employees to take an extended amount of time off for medical and other personal reasons






17. An event that happens without warning and normally affects a number of people






18. A condition or feeling experienced when a person perceives that demands exceed the resources he or she has available either personally or socially






19. The action or situation that initiates the problem






20. The receiver's process of translating the sender's message into a meaningful form






21. Employees who - inaddition to their regularly assigned tasks - train new hires and perform other functions assigned by management






22. Tend to be associated with management positions since they are fixed dollar amounts for compensation






23. Meetings that share communication






24. The standards of conduct or set of values and principles an individual or organization applies to work






25. The main connection between the sender and receiver






26. Indicates that you have demonstrated a high level of skill and have met specific performance requirements by participating in a rigorous process to become certified






27. Comprised of the numerous messages and information that convey operational procedures - policies - and announcements to a wide variety of audiences






28. These goals focus on broad statements of what the organization as a whole wants to achieve






29. The act of identifying with the feelings - thoughts - or attitudes of another person






30. A federal law that sets minimum wage - overtime pay - equal pay - record-keeping - and child-labor standards for covered employees






31. The process of sending and receiving information by talk - gestures - or writing for some type of response or action






32. Sees team members settling their differences and developing more cohesive and trusting work relationships






33. Factors that incite an employee to put out more effort and enthusiasm for his or her job






34. A conversation without prepared questions






35. A question or situation that needs an answer or a solution






36. A law that requires all employers to pay employees minimum wage plus overtime for any hours worked over forty per week






37. To plan or appoint employees to work at a certain time and date






38. Formulating the details of a meeting beforehand so you and the participants know what should occur during it






39. A catastrophe that can be precluded from happening






40. Actions by an employee that typically cause immediate termination






41. A process managers use to identify what causes stress for them in the workplace as well as in their personal life - and then to apply various strategies to minimize its effects






42. Meetings involving a group or team whose purpose is to tackle a problem






43. Occurs when an employee - of his or her own free will - decides to leave an organization






44. Created for the specific purpose of solving an immediate problem






45. Refers specifically to the pay that an employee receives as a result of working for the organization and is a subcategory to compensation






46. A tool used to identify Strengths and Weaknesses and to examine Opportunities and Threats employees face in the organization






47. The state of acting in a collaborative and cooperative effort to create positive results for the achievement of a common goal






48. A type of action meeting in which some type of crisis has occurred and immediate action must be taken






49. Govern unemployment compensation






50. A chart that shows which days and times the management staff is expected to work