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HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Putting a positive thought into the public's mind following a negative situation






2. Costs that management can control






3. The state of acting in a collaborative and cooperative effort to create positive results for the achievement of a common goal






4. A federal law that sets minimum wage - overtime pay - equal pay - record-keeping - and child-labor standards for covered employees






5. Represent a select few of the highest concerns of the company






6. The standards of conduct or set of values and principles an individual or organization applies to work






7. Employees who have the ability to perform more than one job on a regular basis within a foodservice operation






8. Involves telling the group what specifically needs to be accomplished - establishing guidelines - and providing specifics on the five Ws (who - what - when where - why) and how






9. The execution of processes and the use of tools that increase a person's efficiency and productivity






10. Brief meetings in which the goal is to decide and commit to action






11. A group of individuals who operate as a unit for an assigned task or goal






12. Connecting with several people to build relationships that may result in career advancement - industry updates and knowledge or career enhancements






13. Discussion between involved people with the goal of reaching an agreement that both can accept






14. Providing encouragement - listening more than telling - and promoting team discussions






15. The act of identifying with the feelings - thoughts - or attitudes of another person






16. A document outlining specific actions to take in the event of an emergency - crisis - or unexpected event






17. All types of wages combined with other rewards or benefits that the employee receives as part of a package






18. A situation in which management must terminate an employee for one of four reasons - including lack of work for the individual - lack of funding - unsatisfactory performance - or violating a company policy






19. The ability to plan - organize - direct - staff - control - and evaluate the many functions in a food service organization for the purpose of serving organizational goals






20. Serve as a set of standards by which an organization operates






21. Identifying what tasks - actions - and other events need to happen as a result of the meeting - as well as setting a date and time for the next meeting






22. The sum of activities a person performs to meet goals and/or to further his or her career






23. A specific description or statement of what a manager wants to achieve






24. Any unwelcome sexual advance - request for sexual favors - or any conduct of a sexual nature






25. Process in which a third party listens and reviews facts and makes a decision to settle the conflict






26. Usually associated with a sales function and are a percentage of the money taken in on various types of sales






27. Created for the specific purpose of solving an immediate problem






28. The ability to attend closely to what another person is saying to capture the essence of a message being communicated






29. A chart that shows employees what days and hours they are expected to work






30. Formulating the details of a meeting beforehand so you and the participants know what should occur during it






31. A company's key elements of operation - and they serve as the foundation for the development of both the vision statement and the mission statement






32. The process of sending and receiving information by talk - gestures - or writing for some type of response or action






33. A federal law that allows eligible employees to take an extended amount of time off for medical and other personal reasons






34. A potential solution to a problem






35. Refers to the need to feel a part of a group






36. Uses a definite format that involves a set of questions to chart the employee's response






37. A binding contract formed from the pay ranges - along with other working conditions agreed to by both management and labor






38. The environment that a message travels through






39. Guidelines for conduct that have enduring and lasting value to a society or organization






40. Actions by an employee that typically cause immediate termination






41. Refers to a wide range of processes that encourages solutions to problems that do not require formal grievance steps within an organization






42. A projection of sales - costs - and profit that is used to guide day-to-day operational decisions






43. All aspects of the project are evaluated






44. The budgeted dollar amount for each type of cost






45. Outcomes that can be assessed by some means within the areas of performance - learning - and perception






46. The procedure and guidelines for employees to follow when they want time off from work






47. A process that assists the employee in improving his or her performance - and bringing it up to standards to avoid termination procedures






48. A hybrid of favoritism in which a manager favors a relative for special assignments or promotions






49. Refers to the way in which managers interact with staff and the value system that governs their daily conduct






50. Refers specifically to the pay that an employee receives as a result of working for the organization and is a subcategory to compensation







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Can you answer 50 questions in 15 minutes?


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