Test your basic knowledge |

HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Shows which job classifications are essential or primary to staff and which are secondary






2. A hybrid of favoritism in which a manager favors a relative for special assignments or promotions






3. Govern unemployment compensation






4. Putting a positive thought into the public's mind following a negative situation






5. Represent a select few of the highest concerns of the company






6. Being unfairly partial to one or more employees






7. Involves telling the group what specifically needs to be accomplished - establishing guidelines - and providing specifics on the five Ws (who - what - when where - why) and how






8. A catastrophe that can be precluded from happening






9. Tend to be associated with management positions since they are fixed dollar amounts for compensation






10. A document outlining specific actions to take in the event of an emergency - crisis - or unexpected event






11. The state of acting in a collaborative and cooperative effort to create positive results for the achievement of a common goal






12. Meetings that are scheduled on a regular basis between the employee and employer to discuss the employee's job performance and additional pay - if any - for the coming year






13. A company's key elements of operation - and they serve as the foundation for the development of both the vision statement and the mission statement






14. Further refine and divide the organizational goals and departmental objectives into smaller components that focus on an individual's contribution






15. Outcomes that can be assessed by some means within the areas of performance - learning - and perception






16. Guidelines for conduct that have enduring and lasting value to a society or organization






17. The ability to attend closely to what another person is saying to capture the essence of a message being communicated






18. A report written by management reiterating the problem and its solution






19. The ability to inspire and motivate employees to behave in accordance with the vision of an organization and to accomplish the organization's goals






20. Refines the vision statement by stating the purpose of the organization to employees and customers






21. Employees who have the ability to perform more than one job on a regular basis within a foodservice operation






22. A template used for creating weekly employee schedules






23. The process of sending and receiving information by talk - gestures - or writing for some type of response or action






24. Meetings involving a group or team whose purpose is to tackle a problem






25. Sees team members settling their differences and developing more cohesive and trusting work relationships






26. A standard by which something can be measured or judged






27. Team members can analyze and solve problems effectively together






28. A law that requires all employers to pay employees minimum wage plus overtime for any hours worked over forty per week






29. Meetings that share communication






30. A situation in which management must terminate an employee for one of four reasons - including lack of work for the individual - lack of funding - unsatisfactory performance - or violating a company policy






31. Expand the responsibilities of a particular group of employees






32. A specific description or statement of what a manager wants to achieve






33. A process managers use to identify what causes stress for them in the workplace as well as in their personal life - and then to apply various strategies to minimize its effects






34. The action or situation that initiates the problem






35. Refers to a wide range of processes that encourages solutions to problems that do not require formal grievance steps within an organization






36. Discussion between involved people with the goal of reaching an agreement that both can accept






37. Someone who assists in making the meeting run easier






38. A projection of sales - costs - and profit that is used to guide day-to-day operational decisions






39. A federal law that allows eligible employees to take an extended amount of time off for medical and other personal reasons






40. A visible space to write those ideas or topics that are important and brought up in a meeting - but that cannot be addressed






41. A type of action meeting in which some type of crisis has occurred and immediate action must be taken






42. The originator and developer of the information that will be communicated






43. The many expressions and movements of a speaker that convey additional information about the message being given






44. Serve as a set of standards by which an organization operates






45. Created for the specific purpose of solving an immediate problem






46. Costs that management can control






47. Dollar amounts in addition to the regular wage and salary






48. An event that happens without warning and normally affects a number of people






49. The standards of conduct or set of values and principles an individual or organization applies to work






50. Process in which a neutral third party facilitates a discussion of difficult issues and negotiates an agreement