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HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The ability to inspire and motivate employees to behave in accordance with the vision of an organization and to accomplish the organization's goals






2. The reality of the project sets in for the team and various interpersonal conflicts begin to surface






3. Meetings that are scheduled on a regular basis between the employee and employer to discuss the employee's job performance and additional pay - if any - for the coming year






4. Refers specifically to the pay that an employee receives as a result of working for the organization and is a subcategory to compensation






5. A binding contract formed from the pay ranges - along with other working conditions agreed to by both management and labor






6. An additional sum paid to an employee whose work is superior and whose services are valued






7. Usually associated with a sales function and are a percentage of the money taken in on various types of sales






8. Simply an account of past sales volumes in a foodservice operation






9. Team members can analyze and solve problems effectively together






10. Intact work units of a small group of employees who manage many daily operational issues with little supervision






11. A type of action meeting in which some type of crisis has occurred and immediate action must be taken






12. Factors that incite an employee to put out more effort and enthusiasm for his or her job






13. A conversation without prepared questions






14. Handing a task over to a subordinate and assigning either authority - responsibility - or both to that person to carry out a specific activity






15. All types of wages combined with other rewards or benefits that the employee receives as part of a package






16. An event that happens without warning and normally affects a number of people






17. A projection of sales - costs - and profit that is used to guide day-to-day operational decisions






18. An official record of key points discussed or covered at a meeting - as well as anything that might have been decided or completed during the meeting






19. Discussion between involved people with the goal of reaching an agreement that both can accept






20. A process of working with and through others to get a significant task or project completed






21. Composed of employees from different areas who focus on solving problems that impact their particular areas as well as the organization






22. Comprised of the numerous messages and information that convey operational procedures - policies - and announcements to a wide variety of audiences






23. Brief meetings in which the goal is to decide and commit to action






24. A company's key elements of operation - and they serve as the foundation for the development of both the vision statement and the mission statement






25. A potential solution to a problem






26. A process for developing employees' abilities to do tasks other than the ones they are regularly assigned to do






27. Process in which a third party listens and reviews facts and makes a decision to settle the conflict






28. A condition or feeling experienced when a person perceives that demands exceed the resources he or she has available either personally or socially






29. The medium through which the message will be communicated






30. The sum of activities a person performs to meet goals and/or to further his or her career






31. Tend to be associated with management positions since they are fixed dollar amounts for compensation






32. Meetings that share communication






33. A catastrophe that can be precluded from happening






34. A strategy to share information that the receiver would not normally know






35. A specific description or statement of what a manager wants to achieve






36. The procedure and guidelines for employees to follow when they want time off from work






37. A group of individuals who operate as a unit for an assigned task or goal






38. Meetings in which the purpose is to generate a list of ideas or creative solutions to an issue confronting the organization






39. A federal law that sets minimum wage - overtime pay - equal pay - record-keeping - and child-labor standards for covered employees






40. Sees team members settling their differences and developing more cohesive and trusting work relationships






41. Shows which job classifications are essential or primary to staff and which are secondary






42. Differs from other forms of communication in that there are usually only a few participants involved (often just two people) - the individuals are in close proximity to each other as shown - and the feedback is immediate






43. Personal characteristics that are work-related






44. Actions by an employee that typically cause immediate termination






45. The execution of processes and the use of tools that increase a person's efficiency and productivity






46. All opportunities that managers have to talk with their employees on a one-to-one basis or in small groups






47. Statements of desired results






48. An estimate of future sales based on historical sales records and other information viewed as relevant by management






49. Includes key personnel to be notified in the event of a crisis - such as each member of management






50. Someone who can play the role of a wise advisor for you






Can you answer 50 questions in 15 minutes?



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