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HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Connecting with several people to build relationships that may result in career advancement - industry updates and knowledge or career enhancements






2. A catastrophe that can be precluded from happening






3. A template used for creating weekly employee schedules






4. Describes what an organization wants to become and why it exists






5. A document outlining specific actions to take in the event of an emergency - crisis - or unexpected event






6. Intact work units of a small group of employees who manage many daily operational issues with little supervision






7. Dollar amounts in addition to the regular wage and salary






8. To plan or appoint employees to work at a certain time and date






9. Composed of employees from different areas who focus on solving problems that impact their particular areas as well as the organization






10. Any message presented to staff to create a cohesive and productive workforce






11. An official record of key points discussed or covered at a meeting - as well as anything that might have been decided or completed during the meeting






12. Formulating the details of a meeting beforehand so you and the participants know what should occur during it






13. Personal characteristics that are work-related






14. These objectives link to the organizational goals and help produce the desired outcome






15. Discussion between involved people with the goal of reaching an agreement that both can accept






16. Includes key personnel to be notified in the event of a crisis - such as each member of management






17. An assembly of people for the purpose of discussing or making decisions about some topics






18. Created for the specific purpose of solving an immediate problem






19. A process that assists the employee in improving his or her performance - and bringing it up to standards to avoid termination procedures






20. Refers not only to a person demonstrating exceptional industry skills and knowledge but also consistently conducting themselves with high standards






21. A group of individuals who operate as a unit for an assigned task or goal






22. A specific point associated with an agenda item that needs some type of action performed






23. A catastrophe that cannot be stopped from happening






24. Meetings in which the purpose is to generate a list of ideas or creative solutions to an issue confronting the organization






25. An additional sum paid to an employee whose work is superior and whose services are valued






26. Meetings involving a group or team whose purpose is to tackle a problem






27. Serve as a set of standards by which an organization operates






28. Set by management to ensure the operation's profitability






29. Meals to be served






30. A process of working with and through others to get a significant task or project completed






31. These goals focus on broad statements of what the organization as a whole wants to achieve






32. Simply an account of past sales volumes in a foodservice operation






33. Actions by an employee that typically cause immediate termination






34. Infrequent speeches - presentations - lengthy memos - or reports that require systematic planning and developments






35. Brief meetings in which the goal is to decide and commit to action






36. To explore all of a problem's potential causes






37. Meetings that are scheduled on a regular basis between the employee and employer to discuss the employee's job performance and additional pay - if any - for the coming year






38. The budgeted dollar amount for each type of cost






39. All opportunities that managers have to talk with their employees on a one-to-one basis or in small groups






40. All aspects of the project are evaluated






41. Factors that incite an employee to put out more effort and enthusiasm for his or her job






42. The ability to plan - organize - direct - staff - control - and evaluate the many functions in a food service organization for the purpose of serving organizational goals






43. Costs that management can control






44. Refers to the way in which managers interact with staff and the value system that governs their daily conduct






45. A visible space to write those ideas or topics that are important and brought up in a meeting - but that cannot be addressed






46. A federal law that sets minimum wage - overtime pay - equal pay - record-keeping - and child-labor standards for covered employees






47. A situation in which management must terminate an employee for one of four reasons - including lack of work for the individual - lack of funding - unsatisfactory performance - or violating a company policy






48. Process in which a neutral third party facilitates a discussion of difficult issues and negotiates an agreement






49. Involves telling the group what specifically needs to be accomplished - establishing guidelines - and providing specifics on the five Ws (who - what - when where - why) and how






50. A binding contract formed from the pay ranges - along with other working conditions agreed to by both management and labor







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