Test your basic knowledge |

HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A process for developing employees' abilities to do tasks other than the ones they are regularly assigned to do






2. Differs from other forms of communication in that there are usually only a few participants involved (often just two people) - the individuals are in close proximity to each other as shown - and the feedback is immediate






3. A law that requires all employers to pay employees minimum wage plus overtime for any hours worked over forty per week






4. Shows which job classifications are essential or primary to staff and which are secondary






5. A process that assists the employee in improving his or her performance - and bringing it up to standards to avoid termination procedures






6. All opportunities that managers have to talk with their employees on a one-to-one basis or in small groups






7. A strategy of steps to carry out so that a problem does not recur






8. Those costs that have both a fixed and variable element - such that one part will not change as sales volume changes - whereas the other part will change






9. Represent a select few of the highest concerns of the company






10. A quick - interactive activity that prepares people to focus on the meeting and its objectives






11. Any message presented to staff to create a cohesive and productive workforce






12. An event that happens without warning and normally affects a number of people






13. Connecting with several people to build relationships that may result in career advancement - industry updates and knowledge or career enhancements






14. Refers not only to a person demonstrating exceptional industry skills and knowledge but also consistently conducting themselves with high standards






15. A thought-out process presented in a logical sequence - which must be followed to arrive at a reasonable conclusion






16. Infrequent speeches - presentations - lengthy memos - or reports that require systematic planning and developments






17. Refers to the way in which managers interact with staff and the value system that governs their daily conduct






18. The standards of conduct or set of values and principles an individual or organization applies to work






19. Identifying what tasks - actions - and other events need to happen as a result of the meeting - as well as setting a date and time for the next meeting






20. Employees who - inaddition to their regularly assigned tasks - train new hires and perform other functions assigned by management






21. A visible space to write those ideas or topics that are important and brought up in a meeting - but that cannot be addressed






22. Refers to the need to exercise leadership and apply authority over others






23. A report written by management reiterating the problem and its solution






24. An additional sum paid to an employee whose work is superior and whose services are valued






25. Those factors that cause a person to behave or act in either a goal-seeking or satisfying manner and may be influenced by physiological drives or by external stimuli






26. Further refine and divide the organizational goals and departmental objectives into smaller components that focus on an individual's contribution






27. A binding contract formed from the pay ranges - along with other working conditions agreed to by both management and labor






28. A question or situation that needs an answer or a solution






29. The degree of responsibility an individual has to an activity






30. A strategy to share information that the receiver would not normally know






31. Brief meetings in which the goal is to decide and commit to action






32. Set by management to ensure the operation's profitability






33. A chart that shows which days and times the management staff is expected to work






34. Team members can analyze and solve problems effectively together






35. A conversation without prepared questions






36. Someone who assists in making the meeting run easier






37. Refers to the need to develop relationships with people as individuals or in groups






38. Created for the specific purpose of solving an immediate problem






39. Guidelines and procedures that explain how employees must notify management if they are unable to work






40. A process managers use to identify what causes stress for them in the workplace as well as in their personal life - and then to apply various strategies to minimize its effects






41. The main connection between the sender and receiver






42. A company's key elements of operation - and they serve as the foundation for the development of both the vision statement and the mission statement






43. A specific description or statement of what a manager wants to achieve






44. A catastrophe that can be precluded from happening






45. A condition or feeling experienced when a person perceives that demands exceed the resources he or she has available either personally or socially






46. A meeting between the employer and employee when the employee leaves the company






47. Govern unemployment compensation






48. Outcomes that can be assessed by some means within the areas of performance - learning - and perception






49. Putting a positive thought into the public's mind following a negative situation






50. Being unfairly partial to one or more employees