Test your basic knowledge |

HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Meetings involving a group or team whose purpose is to tackle a problem






2. Those costs that have both a fixed and variable element - such that one part will not change as sales volume changes - whereas the other part will change






3. Sees team members settling their differences and developing more cohesive and trusting work relationships






4. Putting a positive thought into the public's mind following a negative situation






5. A hybrid of favoritism in which a manager favors a relative for special assignments or promotions






6. Outcomes that can be assessed by some means within the areas of performance - learning - and perception






7. The standards of conduct or set of values and principles an individual or organization applies to work






8. The norms regarding how meetings are run - how participants should interact - and what behavior is acceptable






9. Identifying what tasks - actions - and other events need to happen as a result of the meeting - as well as setting a date and time for the next meeting






10. Differs from other forms of communication in that there are usually only a few participants involved (often just two people) - the individuals are in close proximity to each other as shown - and the feedback is immediate






11. A law that requires all employers to pay employees minimum wage plus overtime for any hours worked over forty per week






12. An assembly of people for the purpose of discussing or making decisions about some topics






13. The reality of the project sets in for the team and various interpersonal conflicts begin to surface






14. Indicates that you have demonstrated a high level of skill and have met specific performance requirements by participating in a rigorous process to become certified






15. Employees who - inaddition to their regularly assigned tasks - train new hires and perform other functions assigned by management






16. Team members can analyze and solve problems effectively together






17. The state of acting in a collaborative and cooperative effort to create positive results for the achievement of a common goal






18. To plan or appoint employees to work at a certain time and date






19. Intact work units of a small group of employees who manage many daily operational issues with little supervision






20. Providing encouragement - listening more than telling - and promoting team discussions






21. Being unfairly partial to one or more employees






22. A report written by management reiterating the problem and its solution






23. These objectives link to the organizational goals and help produce the desired outcome






24. The budgeted dollar amount for each type of cost






25. Set by management to ensure the operation's profitability






26. Guidelines and procedures that explain how employees must notify management if they are unable to work






27. Infrequent speeches - presentations - lengthy memos - or reports that require systematic planning and developments






28. An additional sum paid to an employee whose work is superior and whose services are valued






29. A meeting between the employer and employee when the employee leaves the company






30. Meetings that are scheduled on a regular basis between the employee and employer to discuss the employee's job performance and additional pay - if any - for the coming year






31. Someone who can play the role of a wise advisor for you






32. Discussion between involved people with the goal of reaching an agreement that both can accept






33. Actions by an employee that typically cause immediate termination






34. Tend to be associated with management positions since they are fixed dollar amounts for compensation






35. Those factors that cause a person to behave or act in either a goal-seeking or satisfying manner and may be influenced by physiological drives or by external stimuli






36. Formulating the details of a meeting beforehand so you and the participants know what should occur during it






37. A federal law that sets minimum wage - overtime pay - equal pay - record-keeping - and child-labor standards for covered employees






38. The receiver's process of translating the sender's message into a meaningful form






39. The environment that a message travels through






40. All opportunities that managers have to talk with their employees on a one-to-one basis or in small groups






41. Connecting with several people to build relationships that may result in career advancement - industry updates and knowledge or career enhancements






42. A group of individuals who operate as a unit for an assigned task or goal






43. A tool used to identify Strengths and Weaknesses and to examine Opportunities and Threats employees face in the organization






44. Developing the message to be sent






45. Expand the responsibilities of a particular group of employees






46. A template used for creating weekly employee schedules






47. A process that assists the employee in improving his or her performance - and bringing it up to standards to avoid termination procedures






48. A criterion set by management that measures the quality and quantity of an employee's work






49. An event that happens without warning and normally affects a number of people






50. A process managers use to identify what causes stress for them in the workplace as well as in their personal life - and then to apply various strategies to minimize its effects