Test your basic knowledge |

HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Personal characteristics that are work-related






2. A potential solution to a problem






3. Meetings that are scheduled on a regular basis between the employee and employer to discuss the employee's job performance and additional pay - if any - for the coming year






4. Costs that management can control






5. A quick - interactive activity that prepares people to focus on the meeting and its objectives






6. A specific point associated with an agenda item that needs some type of action performed






7. Meetings involving a group or team whose purpose is to tackle a problem






8. A company's key elements of operation - and they serve as the foundation for the development of both the vision statement and the mission statement






9. A thought-out process presented in a logical sequence - which must be followed to arrive at a reasonable conclusion






10. A chart that shows employees what days and hours they are expected to work






11. The budgeted dollar amount for each type of cost






12. A question or situation that needs an answer or a solution






13. Any sound that interferes with clear reception






14. Being unfairly partial to one or more employees






15. The ability to inspire and motivate employees to behave in accordance with the vision of an organization and to accomplish the organization's goals






16. A federal law that allows eligible employees to take an extended amount of time off for medical and other personal reasons






17. Further refine and divide the organizational goals and departmental objectives into smaller components that focus on an individual's contribution






18. A process managers use to identify what causes stress for them in the workplace as well as in their personal life - and then to apply various strategies to minimize its effects






19. Guidelines and procedures that explain how employees must notify management if they are unable to work






20. To explore all of a problem's potential causes






21. Composed of employees from different areas who focus on solving problems that impact their particular areas as well as the organization






22. An event that happens without warning and normally affects a number of people






23. Serve as a set of standards by which an organization operates






24. Refines the vision statement by stating the purpose of the organization to employees and customers






25. Employees who - inaddition to their regularly assigned tasks - train new hires and perform other functions assigned by management






26. The originator and developer of the information that will be communicated






27. Refers to the need to exercise leadership and apply authority over others






28. Involves telling the group what specifically needs to be accomplished - establishing guidelines - and providing specifics on the five Ws (who - what - when where - why) and how






29. A report written by management reiterating the problem and its solution






30. Refers to the way in which managers interact with staff and the value system that governs their daily conduct






31. The degree of responsibility an individual has to an activity






32. A hybrid of favoritism in which a manager favors a relative for special assignments or promotions






33. Those factors that cause a person to behave or act in either a goal-seeking or satisfying manner and may be influenced by physiological drives or by external stimuli






34. A federal law that sets minimum wage - overtime pay - equal pay - record-keeping - and child-labor standards for covered employees






35. A catastrophe that cannot be stopped from happening






36. The execution of processes and the use of tools that increase a person's efficiency and productivity






37. Created for the specific purpose of solving an immediate problem






38. Brief meetings in which the goal is to decide and commit to action






39. Differs from other forms of communication in that there are usually only a few participants involved (often just two people) - the individuals are in close proximity to each other as shown - and the feedback is immediate






40. A process for developing employees' abilities to do tasks other than the ones they are regularly assigned to do






41. The norms regarding how meetings are run - how participants should interact - and what behavior is acceptable






42. Actions by an employee that typically cause immediate termination






43. A standard by which something can be measured or judged






44. The many expressions and movements of a speaker that convey additional information about the message being given






45. A strategy to share information that the receiver would not normally know






46. Discussion between involved people with the goal of reaching an agreement that both can accept






47. The action or situation that initiates the problem






48. Govern unemployment compensation






49. Someone who assists in making the meeting run easier






50. Meetings in which the purpose is to generate a list of ideas or creative solutions to an issue confronting the organization