Test your basic knowledge |

HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Serve as a set of standards by which an organization operates






2. Costs that management cannot control






3. Any sound that interferes with clear reception






4. A situation in which management must terminate an employee for one of four reasons - including lack of work for the individual - lack of funding - unsatisfactory performance - or violating a company policy






5. A list of topics that will be reviewed or dealt with at a meeting






6. Someone who assists in making the meeting run easier






7. Involves telling the group what specifically needs to be accomplished - establishing guidelines - and providing specifics on the five Ws (who - what - when where - why) and how






8. Refers to the need to exercise leadership and apply authority over others






9. A quick - interactive activity that prepares people to focus on the meeting and its objectives






10. Describes what an organization wants to become and why it exists






11. The originator and developer of the information that will be communicated






12. A conversation without prepared questions






13. The receiver's process of translating the sender's message into a meaningful form






14. Shows which job classifications are essential or primary to staff and which are secondary






15. The main connection between the sender and receiver






16. Discussion between involved people with the goal of reaching an agreement that both can accept






17. Tend to be associated with management positions since they are fixed dollar amounts for compensation






18. Refers to the need to develop relationships with people as individuals or in groups






19. Indicates that you have demonstrated a high level of skill and have met specific performance requirements by participating in a rigorous process to become certified






20. A tool used to identify Strengths and Weaknesses and to examine Opportunities and Threats employees face in the organization






21. Those costs that have both a fixed and variable element - such that one part will not change as sales volume changes - whereas the other part will change






22. Team members can analyze and solve problems effectively together






23. All types of wages combined with other rewards or benefits that the employee receives as part of a package






24. The procedure and guidelines for employees to follow when they want time off from work






25. Actions by an employee that typically cause immediate termination






26. A thought-out process presented in a logical sequence - which must be followed to arrive at a reasonable conclusion






27. The action or situation that initiates the problem






28. A law that requires all employers to pay employees minimum wage plus overtime for any hours worked over forty per week






29. Personal characteristics that are work-related






30. Further refine and divide the organizational goals and departmental objectives into smaller components that focus on an individual's contribution






31. Guidelines for conduct that have enduring and lasting value to a society or organization






32. A chart that shows which days and times the management staff is expected to work






33. A report written by management reiterating the problem and its solution






34. An estimate of future sales based on historical sales records and other information viewed as relevant by management






35. Being unfairly partial to one or more employees






36. The execution of processes and the use of tools that increase a person's efficiency and productivity






37. All opportunities that managers have to talk with their employees on a one-to-one basis or in small groups






38. The process of sending and receiving information by talk - gestures - or writing for some type of response or action






39. A specific description or statement of what a manager wants to achieve






40. The ability to inspire and motivate employees to behave in accordance with the vision of an organization and to accomplish the organization's goals






41. The standards of conduct or set of values and principles an individual or organization applies to work






42. Meetings involving a group or team whose purpose is to tackle a problem






43. Simply stated criteria used to determine whether a goal has been met






44. An assembly of people for the purpose of discussing or making decisions about some topics






45. A projection of sales - costs - and profit that is used to guide day-to-day operational decisions






46. An additional sum paid to an employee whose work is superior and whose services are valued






47. A visible space to write those ideas or topics that are important and brought up in a meeting - but that cannot be addressed






48. Usually associated with a sales function and are a percentage of the money taken in on various types of sales






49. The sum of activities a person performs to meet goals and/or to further his or her career






50. Refines the vision statement by stating the purpose of the organization to employees and customers