Test your basic knowledge |

HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The budgeted dollar amount for each type of cost






2. Someone who assists in making the meeting run easier






3. A chart that shows employees what days and hours they are expected to work






4. The person for whom the communication is intended






5. Costs that management cannot control






6. The many expressions and movements of a speaker that convey additional information about the message being given






7. Teams are getting to know each other - in addition to learning what will be required of them in order to achieve their assigned goal






8. The action or situation that initiates the problem






9. Identifying what tasks - actions - and other events need to happen as a result of the meeting - as well as setting a date and time for the next meeting






10. These goals focus on broad statements of what the organization as a whole wants to achieve






11. Meetings that are scheduled on a regular basis between the employee and employer to discuss the employee's job performance and additional pay - if any - for the coming year






12. A strategy to share information that the receiver would not normally know






13. Costs that management can control






14. Usually associated with a sales function and are a percentage of the money taken in on various types of sales






15. A quick - interactive activity that prepares people to focus on the meeting and its objectives






16. Expand the responsibilities of a particular group of employees






17. Developing the message to be sent






18. Any sound that interferes with clear reception






19. The execution of processes and the use of tools that increase a person's efficiency and productivity






20. A federal law that allows eligible employees to take an extended amount of time off for medical and other personal reasons






21. Employees who - inaddition to their regularly assigned tasks - train new hires and perform other functions assigned by management






22. An official record of key points discussed or covered at a meeting - as well as anything that might have been decided or completed during the meeting






23. The environment that a message travels through






24. A process of working with and through others to get a significant task or project completed






25. A federal law that sets minimum wage - overtime pay - equal pay - record-keeping - and child-labor standards for covered employees






26. The receiver's process of translating the sender's message into a meaningful form






27. The reality of the project sets in for the team and various interpersonal conflicts begin to surface






28. A potential solution to a problem






29. Discussion between involved people with the goal of reaching an agreement that both can accept






30. Tend to be associated with management positions since they are fixed dollar amounts for compensation






31. Brief meetings in which the goal is to decide and commit to action






32. A type of action meeting in which some type of crisis has occurred and immediate action must be taken






33. A hybrid of favoritism in which a manager favors a relative for special assignments or promotions






34. A projection of sales - costs - and profit that is used to guide day-to-day operational decisions






35. Any message presented to staff to create a cohesive and productive workforce






36. Guidelines and procedures that explain how employees must notify management if they are unable to work






37. An assembly of people for the purpose of discussing or making decisions about some topics






38. Employees who have the ability to perform more than one job on a regular basis within a foodservice operation






39. To plan or appoint employees to work at a certain time and date






40. A condition or feeling experienced when a person perceives that demands exceed the resources he or she has available either personally or socially






41. Uses a definite format that involves a set of questions to chart the employee's response






42. A specific description or statement of what a manager wants to achieve






43. The originator and developer of the information that will be communicated






44. Process in which a third party listens and reviews facts and makes a decision to settle the conflict






45. Meetings involving a group or team whose purpose is to tackle a problem






46. Infrequent speeches - presentations - lengthy memos - or reports that require systematic planning and developments






47. A meeting between the employer and employee when the employee leaves the company






48. The ability to attend closely to what another person is saying to capture the essence of a message being communicated






49. Meetings that share communication






50. An event that happens without warning and normally affects a number of people