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HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Meetings that share communication






2. The degree of responsibility an individual has to an activity






3. A catastrophe that cannot be stopped from happening






4. A catastrophe that can be precluded from happening






5. Statements of desired results






6. An estimate of future sales based on historical sales records and other information viewed as relevant by management






7. The originator and developer of the information that will be communicated






8. A company's key elements of operation - and they serve as the foundation for the development of both the vision statement and the mission statement






9. Teams are getting to know each other - in addition to learning what will be required of them in order to achieve their assigned goal






10. Refers not only to a person demonstrating exceptional industry skills and knowledge but also consistently conducting themselves with high standards






11. Govern unemployment compensation






12. A hybrid of favoritism in which a manager favors a relative for special assignments or promotions






13. Occurs when an employee - of his or her own free will - decides to leave an organization






14. The act of identifying with the feelings - thoughts - or attitudes of another person






15. The norms regarding how meetings are run - how participants should interact - and what behavior is acceptable






16. The budgeted dollar amount for each type of cost






17. The medium through which the message will be communicated






18. The process of sending and receiving information by talk - gestures - or writing for some type of response or action






19. A process for developing employees' abilities to do tasks other than the ones they are regularly assigned to do






20. A specific description or statement of what a manager wants to achieve






21. Expand the responsibilities of a particular group of employees






22. Identifying what tasks - actions - and other events need to happen as a result of the meeting - as well as setting a date and time for the next meeting






23. A thought-out process presented in a logical sequence - which must be followed to arrive at a reasonable conclusion






24. An event that happens without warning and normally affects a number of people






25. Someone who assists in making the meeting run easier






26. A condition or feeling experienced when a person perceives that demands exceed the resources he or she has available either personally or socially






27. Includes key personnel to be notified in the event of a crisis - such as each member of management






28. Represent a select few of the highest concerns of the company






29. Discussion between involved people with the goal of reaching an agreement that both can accept






30. A law that requires all employers to pay employees minimum wage plus overtime for any hours worked over forty per week






31. These objectives link to the organizational goals and help produce the desired outcome






32. A projection of sales - costs - and profit that is used to guide day-to-day operational decisions






33. The execution of processes and the use of tools that increase a person's efficiency and productivity






34. A potential solution to a problem






35. A federal law that sets minimum wage - overtime pay - equal pay - record-keeping - and child-labor standards for covered employees






36. All types of wages combined with other rewards or benefits that the employee receives as part of a package






37. A question or situation that needs an answer or a solution






38. The state of acting in a collaborative and cooperative effort to create positive results for the achievement of a common goal






39. A report written by management reiterating the problem and its solution






40. Meals to be served






41. A federal law that allows eligible employees to take an extended amount of time off for medical and other personal reasons






42. Differs from other forms of communication in that there are usually only a few participants involved (often just two people) - the individuals are in close proximity to each other as shown - and the feedback is immediate






43. Simply an account of past sales volumes in a foodservice operation






44. Refers to the need to feel a part of a group






45. A strategy developed in advance for dealing with newspaper - television - and radio reporters regarding the company's reaction to a crisis






46. Uses a definite format that involves a set of questions to chart the employee's response






47. These goals focus on broad statements of what the organization as a whole wants to achieve






48. Created for the specific purpose of solving an immediate problem






49. Connecting with several people to build relationships that may result in career advancement - industry updates and knowledge or career enhancements






50. To plan or appoint employees to work at a certain time and date







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