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HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Factors that incite an employee to put out more effort and enthusiasm for his or her job






2. Any unwelcome sexual advance - request for sexual favors - or any conduct of a sexual nature






3. Occurs when an employee - of his or her own free will - decides to leave an organization






4. Formulating the details of a meeting beforehand so you and the participants know what should occur during it






5. Refines the vision statement by stating the purpose of the organization to employees and customers






6. To explore all of a problem's potential causes






7. Personal characteristics that are work-related






8. Developing the message to be sent






9. The originator and developer of the information that will be communicated






10. Further refine and divide the organizational goals and departmental objectives into smaller components that focus on an individual's contribution






11. A meeting between the employer and employee when the employee leaves the company






12. A binding contract formed from the pay ranges - along with other working conditions agreed to by both management and labor






13. Meetings in which the purpose is to generate a list of ideas or creative solutions to an issue confronting the organization






14. A federal law that allows eligible employees to take an extended amount of time off for medical and other personal reasons






15. A catastrophe that can be precluded from happening






16. Being unfairly partial to one or more employees






17. To plan or appoint employees to work at a certain time and date






18. A criterion set by management that measures the quality and quantity of an employee's work






19. These objectives link to the organizational goals and help produce the desired outcome






20. The many expressions and movements of a speaker that convey additional information about the message being given






21. Identifying what tasks - actions - and other events need to happen as a result of the meeting - as well as setting a date and time for the next meeting






22. Someone who assists in making the meeting run easier






23. Refers not only to a person demonstrating exceptional industry skills and knowledge but also consistently conducting themselves with high standards






24. Includes key personnel to be notified in the event of a crisis - such as each member of management






25. A question or situation that needs an answer or a solution






26. Tend to be associated with management positions since they are fixed dollar amounts for compensation






27. Represent a select few of the highest concerns of the company






28. Involves telling the group what specifically needs to be accomplished - establishing guidelines - and providing specifics on the five Ws (who - what - when where - why) and how






29. Sees team members settling their differences and developing more cohesive and trusting work relationships






30. The ability to attend closely to what another person is saying to capture the essence of a message being communicated






31. Refers to the need to develop relationships with people as individuals or in groups






32. An event that happens without warning and normally affects a number of people






33. Actions by an employee that typically cause immediate termination






34. The person for whom the communication is intended






35. Usually associated with a sales function and are a percentage of the money taken in on various types of sales






36. The act of identifying with the feelings - thoughts - or attitudes of another person






37. The norms regarding how meetings are run - how participants should interact - and what behavior is acceptable






38. A catastrophe that cannot be stopped from happening






39. Simply stated criteria used to determine whether a goal has been met






40. Intact work units of a small group of employees who manage many daily operational issues with little supervision






41. A specific description or statement of what a manager wants to achieve






42. Created for the specific purpose of solving an immediate problem






43. Statements of desired results






44. A hybrid of favoritism in which a manager favors a relative for special assignments or promotions






45. A strategy to share information that the receiver would not normally know






46. Indicates that you have demonstrated a high level of skill and have met specific performance requirements by participating in a rigorous process to become certified






47. Connecting with several people to build relationships that may result in career advancement - industry updates and knowledge or career enhancements






48. Someone who can play the role of a wise advisor for you






49. An additional sum paid to an employee whose work is superior and whose services are valued






50. The execution of processes and the use of tools that increase a person's efficiency and productivity







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