Test your basic knowledge |

HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A projection of sales - costs - and profit that is used to guide day-to-day operational decisions






2. A standard by which something can be measured or judged






3. An estimate of future sales based on historical sales records and other information viewed as relevant by management






4. A meeting between the employer and employee when the employee leaves the company






5. Being unfairly partial to one or more employees






6. Describes what an organization wants to become and why it exists






7. Infrequent speeches - presentations - lengthy memos - or reports that require systematic planning and developments






8. Refines the vision statement by stating the purpose of the organization to employees and customers






9. A question or situation that needs an answer or a solution






10. Factors that incite an employee to put out more effort and enthusiasm for his or her job






11. Any unwelcome sexual advance - request for sexual favors - or any conduct of a sexual nature






12. Identifying what tasks - actions - and other events need to happen as a result of the meeting - as well as setting a date and time for the next meeting






13. Usually associated with a sales function and are a percentage of the money taken in on various types of sales






14. A process of working with and through others to get a significant task or project completed






15. The ability to plan - organize - direct - staff - control - and evaluate the many functions in a food service organization for the purpose of serving organizational goals






16. An event that happens without warning and normally affects a number of people






17. The sum of activities a person performs to meet goals and/or to further his or her career






18. A binding contract formed from the pay ranges - along with other working conditions agreed to by both management and labor






19. Handing a task over to a subordinate and assigning either authority - responsibility - or both to that person to carry out a specific activity






20. A chart that shows which days and times the management staff is expected to work






21. The originator and developer of the information that will be communicated






22. Includes key personnel to be notified in the event of a crisis - such as each member of management






23. All types of wages combined with other rewards or benefits that the employee receives as part of a package






24. Outcomes that can be assessed by some means within the areas of performance - learning - and perception






25. A report written by management reiterating the problem and its solution






26. A hybrid of favoritism in which a manager favors a relative for special assignments or promotions






27. A tool used to identify Strengths and Weaknesses and to examine Opportunities and Threats employees face in the organization






28. A catastrophe that cannot be stopped from happening






29. The norms regarding how meetings are run - how participants should interact - and what behavior is acceptable






30. Connecting with several people to build relationships that may result in career advancement - industry updates and knowledge or career enhancements






31. An additional sum paid to an employee whose work is superior and whose services are valued






32. Dollar amounts in addition to the regular wage and salary






33. A strategy of steps to carry out so that a problem does not recur






34. Personal characteristics that are work-related






35. Tend to be associated with management positions since they are fixed dollar amounts for compensation






36. Refers to the need to exercise leadership and apply authority over others






37. Composed of employees from different areas who focus on solving problems that impact their particular areas as well as the organization






38. Uses a definite format that involves a set of questions to chart the employee's response






39. Brief meetings in which the goal is to decide and commit to action






40. Comprised of the numerous messages and information that convey operational procedures - policies - and announcements to a wide variety of audiences






41. These goals focus on broad statements of what the organization as a whole wants to achieve






42. Sees team members settling their differences and developing more cohesive and trusting work relationships






43. The action or situation that initiates the problem






44. The ability to inspire and motivate employees to behave in accordance with the vision of an organization and to accomplish the organization's goals






45. Intact work units of a small group of employees who manage many daily operational issues with little supervision






46. A federal law that allows eligible employees to take an extended amount of time off for medical and other personal reasons






47. The person for whom the communication is intended






48. A chart that shows employees what days and hours they are expected to work






49. Refers to a wide range of processes that encourages solutions to problems that do not require formal grievance steps within an organization






50. The procedure and guidelines for employees to follow when they want time off from work