Test your basic knowledge |

HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Someone who assists in making the meeting run easier






2. An event that happens without warning and normally affects a number of people






3. A process for developing employees' abilities to do tasks other than the ones they are regularly assigned to do






4. The many expressions and movements of a speaker that convey additional information about the message being given






5. A criterion set by management that measures the quality and quantity of an employee's work






6. All types of wages combined with other rewards or benefits that the employee receives as part of a package






7. Represent a select few of the highest concerns of the company






8. The sum of activities a person performs to meet goals and/or to further his or her career






9. Includes key personnel to be notified in the event of a crisis - such as each member of management






10. Being unfairly partial to one or more employees






11. The ability to attend closely to what another person is saying to capture the essence of a message being communicated






12. Uses a definite format that involves a set of questions to chart the employee's response






13. An additional sum paid to an employee whose work is superior and whose services are valued






14. Costs that management cannot control






15. A group of individuals who operate as a unit for an assigned task or goal






16. Sees team members settling their differences and developing more cohesive and trusting work relationships






17. A federal law that allows eligible employees to take an extended amount of time off for medical and other personal reasons






18. A meeting between the employer and employee when the employee leaves the company






19. Intact work units of a small group of employees who manage many daily operational issues with little supervision






20. The state of acting in a collaborative and cooperative effort to create positive results for the achievement of a common goal






21. Shows which job classifications are essential or primary to staff and which are secondary






22. Refers to the need to exercise leadership and apply authority over others






23. A list of topics that will be reviewed or dealt with at a meeting






24. The main connection between the sender and receiver






25. Describes what an organization wants to become and why it exists






26. Team members can analyze and solve problems effectively together






27. Expand the responsibilities of a particular group of employees






28. Handing a task over to a subordinate and assigning either authority - responsibility - or both to that person to carry out a specific activity






29. A method of collecting ideas from all participants without criticism or judgment






30. Refers to the way in which managers interact with staff and the value system that governs their daily conduct






31. Usually associated with a sales function and are a percentage of the money taken in on various types of sales






32. A strategy to share information that the receiver would not normally know






33. Refers specifically to the pay that an employee receives as a result of working for the organization and is a subcategory to compensation






34. Set by management to ensure the operation's profitability






35. A strategy of steps to carry out so that a problem does not recur






36. A conversation without prepared questions






37. The procedure and guidelines for employees to follow when they want time off from work






38. Outcomes that can be assessed by some means within the areas of performance - learning - and perception






39. Dollar amounts in addition to the regular wage and salary






40. The execution of processes and the use of tools that increase a person's efficiency and productivity






41. A specific description or statement of what a manager wants to achieve






42. Refines the vision statement by stating the purpose of the organization to employees and customers






43. Those factors that cause a person to behave or act in either a goal-seeking or satisfying manner and may be influenced by physiological drives or by external stimuli






44. Meetings that share communication






45. A standard by which something can be measured or judged






46. Created for the specific purpose of solving an immediate problem






47. A company's key elements of operation - and they serve as the foundation for the development of both the vision statement and the mission statement






48. Statements of desired results






49. A hybrid of favoritism in which a manager favors a relative for special assignments or promotions






50. A chart that shows employees what days and hours they are expected to work