SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
HRI Certification
Start Test
Study First
Subjects
:
certifications
,
hri
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. All aspects of the project are evaluated
Ground rules
Debrief meeting
Problem solving
Unstructured exit interview
2. A federal law that sets minimum wage - overtime pay - equal pay - record-keeping - and child-labor standards for covered employees
Fair Labor Standards Act (FLSA)
Motivation
Evacuation
Covers
3. Statements of desired results
Minutes
Environmental noise
Problem-solving meetings
Goal
4. A projection of sales - costs - and profit that is used to guide day-to-day operational decisions
Covers
Budget
Agenda
Contact list
5. Employees who have the ability to perform more than one job on a regular basis within a foodservice operation
Decoding
Minutes
Floaters
Information meetings
6. A situation in which management must terminate an employee for one of four reasons - including lack of work for the individual - lack of funding - unsatisfactory performance - or violating a company policy
Mentor
Historical sales information
Professionalism
Involuntary termination
7. Shows which job classifications are essential or primary to staff and which are secondary
Self-disclosure
Deployment chart
Benchmark
Minutes
8. All types of wages combined with other rewards or benefits that the employee receives as part of a package
Covers
Objective
Compensation
Sales projections
9. Comprised of the numerous messages and information that convey operational procedures - policies - and announcements to a wide variety of audiences
Action item
Benchmark
Organizational communication
Problem-solving model
10. The budgeted dollar amount for each type of cost
Standard
Conflict resolution
Negotiation
Performance standard
11. A type of action meeting in which some type of crisis has occurred and immediate action must be taken
Contingency plan
Unpreventable crisis
Delegation
Call/emergency meetings
12. A strategy developed in advance for dealing with newspaper - television - and radio reporters regarding the company's reaction to a crisis
Media policy
Fair Labor Standards Act (FLSA)
Employee absence policy
Organizational communication
13. The main connection between the sender and receiver
Deployment chart
Work styles
Problem-solving meetings
Message
14. A report written by management reiterating the problem and its solution
Controllable costs
Cross-training
Message context
Documentation
15. Discussion between involved people with the goal of reaching an agreement that both can accept
Negotiation
Action plan
Spin
Communication
16. The originator and developer of the information that will be communicated
Objective
Minutes
Budget
Information sender
17. A strategy of steps to carry out so that a problem does not recur
Measurable results
Control
Action plan
Nepotism
18. Actions by an employee that typically cause immediate termination
Certification
Terminable acts
Goal
Value Statement
19. A hybrid of favoritism in which a manager favors a relative for special assignments or promotions
Next steps
Compensation
Action plan
Nepotism
20. Any unwelcome sexual advance - request for sexual favors - or any conduct of a sexual nature
Unpreventable crisis
Benchmark
Sexual harassment
Terminable acts
21. An additional sum paid to an employee whose work is superior and whose services are valued
Ground rules
Unstructured exit interview
Merit pay
Noncontrollable costs
22. A condition or feeling experienced when a person perceives that demands exceed the resources he or she has available either personally or socially
Core values
Budget
Stress
Interfunctional team
23. A potential solution to a problem
Fair Labor Standards Act (FLSA)
Evacuation
Motivation
Alternative
24. Refines the vision statement by stating the purpose of the organization to employees and customers
Family and Medical Leave Act (FMLA)
Crisis
Mediation
Mission Statement
25. Meals to be served
Covers
Empathy
Interpersonal communication
Management schedule
26. Someone who assists in making the meeting run easier
Deployment chart
Mission Statement
Facilitator
Accountability
27. An official record of key points discussed or covered at a meeting - as well as anything that might have been decided or completed during the meeting
Formal communication
Minutes
Cross-functional team
Forming
28. A meeting between the employer and employee when the employee leaves the company
Delegation
Problem
Information receiver
Exit interview
29. Guidelines and procedures that explain how employees must notify management if they are unable to work
Employee absence policy
Meeting
Conflict resolution
Standard
30. A catastrophe that cannot be stopped from happening
Planning
Empathy
Cross-training
Unpreventable crisis
31. A tool used to identify Strengths and Weaknesses and to examine Opportunities and Threats employees face in the organization
Sexual harassment
SWOT analysis
Motivators/Satisfiers
Sales projections
32. A binding contract formed from the pay ranges - along with other working conditions agreed to by both management and labor
Collective bargaining agreement
Accountability
Individual performance of objectives
Fair Labor Standards Act (FLSA)
33. Process in which a third party listens and reviews facts and makes a decision to settle the conflict
Organizational goals
Conflict resolution
Payroll standards
Arbitration
34. To plan or appoint employees to work at a certain time and date
Listening
Scheduling
Historical sales information
Work styles
35. The person for whom the communication is intended
Information receiver
Delegation
Standard
Goal
36. Involves telling the group what specifically needs to be accomplished - establishing guidelines - and providing specifics on the five Ws (who - what - when where - why) and how
Information sender
Team
Wage
Directing
37. The degree of responsibility an individual has to an activity
Performing
Historical sales information
Cross-functional team
Accountability
38. Created for the specific purpose of solving an immediate problem
Problem-solving team
Agenda
Message channel
Facilitator
39. A chart that shows employees what days and hours they are expected to work
Crew schedule
Supporting
Bonuses
Federal-State Unemployment Compensation Laws
40. To explore all of a problem's potential causes
Organizational communication
Individual performance of objectives
Mediation
Problem-solving model
41. Those costs that have both a fixed and variable element - such that one part will not change as sales volume changes - whereas the other part will change
Brainstorming meetings
Cross-functional team
Semivariable costs
Communication
42. A group of individuals who operate as a unit for an assigned task or goal
Personal treatment
Teamwork
Affection
Team
43. Meetings involving a group or team whose purpose is to tackle a problem
Floaters
Problem-solving meetings
Nepotism
Debrief meeting
44. A template used for creating weekly employee schedules
Master schedule
Individual performance of objectives
Conflict resolution
Meeting
45. Intact work units of a small group of employees who manage many daily operational issues with little supervision
Organizational communication
Self-directed teams
Shift leaders
Call/emergency meetings
46. Occurs when an employee - of his or her own free will - decides to leave an organization
Voluntary termination
Certification
Action plan
Time Management
47. Formulating the details of a meeting beforehand so you and the participants know what should occur during it
Root cause
Motivators/Satisfiers
Planning
Merit pay
48. A conversation without prepared questions
Meeting
Unstructured exit interview
Standard
Organizational goals
49. Refers to a wide range of processes that encourages solutions to problems that do not require formal grievance steps within an organization
Conflict resolution
Employee absence policy
Personal treatment
SWOT analysis
50. Teams are getting to know each other - in addition to learning what will be required of them in order to achieve their assigned goal
Master schedule
Forming
Arbitration
Professionalism
Sorry!:) No result found.
Can you answer 50 questions in 15 minutes?
Let me suggest you:
Browse all subjects
Browse all tests
Most popular tests
Major Subjects
Tests & Exams
AP
CLEP
DSST
GRE
SAT
GMAT
Certifications
CISSP go to https://www.isc2.org/
PMP
ITIL
RHCE
MCTS
More...
IT Skills
Android Programming
Data Modeling
Objective C Programming
Basic Python Programming
Adobe Illustrator
More...
Business Skills
Advertising Techniques
Business Accounting Basics
Business Strategy
Human Resource Management
Marketing Basics
More...
Soft Skills
Body Language
People Skills
Public Speaking
Persuasion
Job Hunting And Resumes
More...
Vocabulary
GRE Vocab
SAT Vocab
TOEFL Essential Vocab
Basic English Words For All
Global Words You Should Know
Business English
More...
Languages
AP German Vocab
AP Latin Vocab
SAT Subject Test: French
Italian Survival
Norwegian Survival
More...
Engineering
Audio Engineering
Computer Science Engineering
Aerospace Engineering
Chemical Engineering
Structural Engineering
More...
Health Sciences
Basic Nursing Skills
Health Science Language Fundamentals
Veterinary Technology Medical Language
Cardiology
Clinical Surgery
More...
English
Grammar Fundamentals
Literary And Rhetorical Vocab
Elements Of Style Vocab
Introduction To English Major
Complete Advanced Sentences
Literature
Homonyms
More...
Math
Algebra Formulas
Basic Arithmetic: Measurements
Metric Conversions
Geometric Properties
Important Math Facts
Number Sense Vocab
Business Math
More...
Other Major Subjects
Science
Economics
History
Law
Performing-arts
Cooking
Logic & Reasoning
Trivia
Browse all subjects
Browse all tests
Most popular tests