Test your basic knowledge |

HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Actions by an employee that typically cause immediate termination






2. A visible space to write those ideas or topics that are important and brought up in a meeting - but that cannot be addressed






3. Composed of employees from different areas who focus on solving problems that impact their particular areas as well as the organization






4. A strategy to share information that the receiver would not normally know






5. The person for whom the communication is intended






6. Any sound that interferes with clear reception






7. Intact work units of a small group of employees who manage many daily operational issues with little supervision






8. Any unwelcome sexual advance - request for sexual favors - or any conduct of a sexual nature






9. These goals focus on broad statements of what the organization as a whole wants to achieve






10. Discussion between involved people with the goal of reaching an agreement that both can accept






11. A group of individuals who operate as a unit for an assigned task or goal






12. Meetings that are scheduled on a regular basis between the employee and employer to discuss the employee's job performance and additional pay - if any - for the coming year






13. Any message presented to staff to create a cohesive and productive workforce






14. A potential solution to a problem






15. A question or situation that needs an answer or a solution






16. The state of acting in a collaborative and cooperative effort to create positive results for the achievement of a common goal






17. The environment that a message travels through






18. The norms regarding how meetings are run - how participants should interact - and what behavior is acceptable






19. Meetings in which the purpose is to generate a list of ideas or creative solutions to an issue confronting the organization






20. A list of topics that will be reviewed or dealt with at a meeting






21. An assembly of people for the purpose of discussing or making decisions about some topics






22. Indicates that you have demonstrated a high level of skill and have met specific performance requirements by participating in a rigorous process to become certified






23. Uses a definite format that involves a set of questions to chart the employee's response






24. A chart that shows employees what days and hours they are expected to work






25. Meetings involving a group or team whose purpose is to tackle a problem






26. Meals to be served






27. A federal law that allows eligible employees to take an extended amount of time off for medical and other personal reasons






28. Simply stated criteria used to determine whether a goal has been met






29. The execution of processes and the use of tools that increase a person's efficiency and productivity






30. A meeting between the employer and employee when the employee leaves the company






31. Refers to the need to develop relationships with people as individuals or in groups






32. A type of action meeting in which some type of crisis has occurred and immediate action must be taken






33. A process managers use to identify what causes stress for them in the workplace as well as in their personal life - and then to apply various strategies to minimize its effects






34. Dollar amounts in addition to the regular wage and salary






35. Guidelines and procedures that explain how employees must notify management if they are unable to work






36. The originator and developer of the information that will be communicated






37. Refers to the need to exercise leadership and apply authority over others






38. A situation in which management must terminate an employee for one of four reasons - including lack of work for the individual - lack of funding - unsatisfactory performance - or violating a company policy






39. A process for developing employees' abilities to do tasks other than the ones they are regularly assigned to do






40. Serve as a set of standards by which an organization operates






41. A report written by management reiterating the problem and its solution






42. A strategy of steps to carry out so that a problem does not recur






43. Meetings that share communication






44. Represent a select few of the highest concerns of the company






45. A tool used to identify Strengths and Weaknesses and to examine Opportunities and Threats employees face in the organization






46. A chart that shows which days and times the management staff is expected to work






47. Statements of desired results






48. A template used for creating weekly employee schedules






49. To explore all of a problem's potential causes






50. A process of working with and through others to get a significant task or project completed