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HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A condition or feeling experienced when a person perceives that demands exceed the resources he or she has available either personally or socially






2. A template used for creating weekly employee schedules






3. An assembly of people for the purpose of discussing or making decisions about some topics






4. The reality of the project sets in for the team and various interpersonal conflicts begin to surface






5. Formulating the details of a meeting beforehand so you and the participants know what should occur during it






6. Guidelines for conduct that have enduring and lasting value to a society or organization






7. Serve as a set of standards by which an organization operates






8. Guidelines and procedures that explain how employees must notify management if they are unable to work






9. A catastrophe that cannot be stopped from happening






10. The ability to inspire and motivate employees to behave in accordance with the vision of an organization and to accomplish the organization's goals






11. The budgeted dollar amount for each type of cost






12. A federal law that allows eligible employees to take an extended amount of time off for medical and other personal reasons






13. Meals to be served






14. Personal characteristics that are work-related






15. A question or situation that needs an answer or a solution






16. Outcomes that can be assessed by some means within the areas of performance - learning - and perception






17. Composed of employees from different areas who focus on solving problems that impact their particular areas as well as the organization






18. Expand the responsibilities of a particular group of employees






19. The many expressions and movements of a speaker that convey additional information about the message being given






20. Intact work units of a small group of employees who manage many daily operational issues with little supervision






21. Any sound that interferes with clear reception






22. A situation in which management must terminate an employee for one of four reasons - including lack of work for the individual - lack of funding - unsatisfactory performance - or violating a company policy






23. The process of sending and receiving information by talk - gestures - or writing for some type of response or action






24. Refers to the need to develop relationships with people as individuals or in groups






25. A standard by which something can be measured or judged






26. A report written by management reiterating the problem and its solution






27. Meetings in which the purpose is to generate a list of ideas or creative solutions to an issue confronting the organization






28. Refers not only to a person demonstrating exceptional industry skills and knowledge but also consistently conducting themselves with high standards






29. Refers to the need to exercise leadership and apply authority over others






30. Refines the vision statement by stating the purpose of the organization to employees and customers






31. To plan or appoint employees to work at a certain time and date






32. A meeting between the employer and employee when the employee leaves the company






33. A document outlining specific actions to take in the event of an emergency - crisis - or unexpected event






34. The standards of conduct or set of values and principles an individual or organization applies to work






35. The sum of activities a person performs to meet goals and/or to further his or her career






36. Differs from other forms of communication in that there are usually only a few participants involved (often just two people) - the individuals are in close proximity to each other as shown - and the feedback is immediate






37. Process in which a third party listens and reviews facts and makes a decision to settle the conflict






38. Refers to the need to feel a part of a group






39. Those costs that have both a fixed and variable element - such that one part will not change as sales volume changes - whereas the other part will change






40. Someone who assists in making the meeting run easier






41. A law that requires all employers to pay employees minimum wage plus overtime for any hours worked over forty per week






42. Putting a positive thought into the public's mind following a negative situation






43. All types of wages combined with other rewards or benefits that the employee receives as part of a package






44. A projection of sales - costs - and profit that is used to guide day-to-day operational decisions






45. Identifying what tasks - actions - and other events need to happen as a result of the meeting - as well as setting a date and time for the next meeting






46. Connecting with several people to build relationships that may result in career advancement - industry updates and knowledge or career enhancements






47. Dollar amounts in addition to the regular wage and salary






48. Includes key personnel to be notified in the event of a crisis - such as each member of management






49. Simply stated criteria used to determine whether a goal has been met






50. Those factors that cause a person to behave or act in either a goal-seeking or satisfying manner and may be influenced by physiological drives or by external stimuli







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