Test your basic knowledge |

HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A strategy to share information that the receiver would not normally know






2. Refers to the need to develop relationships with people as individuals or in groups






3. Infrequent speeches - presentations - lengthy memos - or reports that require systematic planning and developments






4. A federal law that allows eligible employees to take an extended amount of time off for medical and other personal reasons






5. Someone who assists in making the meeting run easier






6. To plan or appoint employees to work at a certain time and date






7. Meetings in which the purpose is to generate a list of ideas or creative solutions to an issue confronting the organization






8. Putting a positive thought into the public's mind following a negative situation






9. Any unwelcome sexual advance - request for sexual favors - or any conduct of a sexual nature






10. A process that assists the employee in improving his or her performance - and bringing it up to standards to avoid termination procedures






11. Teams are getting to know each other - in addition to learning what will be required of them in order to achieve their assigned goal






12. Team members can analyze and solve problems effectively together






13. The process of sending and receiving information by talk - gestures - or writing for some type of response or action






14. Govern unemployment compensation






15. All opportunities that managers have to talk with their employees on a one-to-one basis or in small groups






16. Refers to the need to feel a part of a group






17. An estimate of future sales based on historical sales records and other information viewed as relevant by management






18. Any message presented to staff to create a cohesive and productive workforce






19. Shows which job classifications are essential or primary to staff and which are secondary






20. Guidelines and procedures that explain how employees must notify management if they are unable to work






21. A chart that shows which days and times the management staff is expected to work






22. A condition or feeling experienced when a person perceives that demands exceed the resources he or she has available either personally or socially






23. Those factors that cause a person to behave or act in either a goal-seeking or satisfying manner and may be influenced by physiological drives or by external stimuli






24. Meetings that are scheduled on a regular basis between the employee and employer to discuss the employee's job performance and additional pay - if any - for the coming year






25. These goals focus on broad statements of what the organization as a whole wants to achieve






26. Formulating the details of a meeting beforehand so you and the participants know what should occur during it






27. A report written by management reiterating the problem and its solution






28. A method of collecting ideas from all participants without criticism or judgment






29. Meetings that share communication






30. A criterion set by management that measures the quality and quantity of an employee's work






31. Represent a select few of the highest concerns of the company






32. Indicates that you have demonstrated a high level of skill and have met specific performance requirements by participating in a rigorous process to become certified






33. Comprised of the numerous messages and information that convey operational procedures - policies - and announcements to a wide variety of audiences






34. Identifying what tasks - actions - and other events need to happen as a result of the meeting - as well as setting a date and time for the next meeting






35. Intact work units of a small group of employees who manage many daily operational issues with little supervision






36. A strategy of steps to carry out so that a problem does not recur






37. A specific description or statement of what a manager wants to achieve






38. Usually associated with a sales function and are a percentage of the money taken in on various types of sales






39. A federal law that sets minimum wage - overtime pay - equal pay - record-keeping - and child-labor standards for covered employees






40. Created for the specific purpose of solving an immediate problem






41. Employees who have the ability to perform more than one job on a regular basis within a foodservice operation






42. Any sound that interferes with clear reception






43. An additional sum paid to an employee whose work is superior and whose services are valued






44. The sum of activities a person performs to meet goals and/or to further his or her career






45. The originator and developer of the information that will be communicated






46. A conversation without prepared questions






47. The standards of conduct or set of values and principles an individual or organization applies to work






48. Sees team members settling their differences and developing more cohesive and trusting work relationships






49. A chart that shows employees what days and hours they are expected to work






50. The degree of responsibility an individual has to an activity