Test your basic knowledge |

HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. These objectives link to the organizational goals and help produce the desired outcome






2. Connecting with several people to build relationships that may result in career advancement - industry updates and knowledge or career enhancements






3. Identifying what tasks - actions - and other events need to happen as a result of the meeting - as well as setting a date and time for the next meeting






4. An official record of key points discussed or covered at a meeting - as well as anything that might have been decided or completed during the meeting






5. All aspects of the project are evaluated






6. A meeting between the employer and employee when the employee leaves the company






7. An assembly of people for the purpose of discussing or making decisions about some topics






8. A catastrophe that cannot be stopped from happening






9. These goals focus on broad statements of what the organization as a whole wants to achieve






10. A visible space to write those ideas or topics that are important and brought up in a meeting - but that cannot be addressed






11. The process of removing customers and employees from the premises when a crisis occurs






12. Employees who have the ability to perform more than one job on a regular basis within a foodservice operation






13. The ability to attend closely to what another person is saying to capture the essence of a message being communicated






14. A tool used to identify Strengths and Weaknesses and to examine Opportunities and Threats employees face in the organization






15. Refines the vision statement by stating the purpose of the organization to employees and customers






16. Simply stated criteria used to determine whether a goal has been met






17. Refers to the way in which managers interact with staff and the value system that governs their daily conduct






18. Meetings involving a group or team whose purpose is to tackle a problem






19. The procedure and guidelines for employees to follow when they want time off from work






20. Refers to the need to feel a part of a group






21. Refers specifically to the pay that an employee receives as a result of working for the organization and is a subcategory to compensation






22. Discussion between involved people with the goal of reaching an agreement that both can accept






23. Someone who can play the role of a wise advisor for you






24. Intact work units of a small group of employees who manage many daily operational issues with little supervision






25. Process in which a neutral third party facilitates a discussion of difficult issues and negotiates an agreement






26. The many expressions and movements of a speaker that convey additional information about the message being given






27. A binding contract formed from the pay ranges - along with other working conditions agreed to by both management and labor






28. Usually associated with a sales function and are a percentage of the money taken in on various types of sales






29. A group of individuals who operate as a unit for an assigned task or goal






30. Putting a positive thought into the public's mind following a negative situation






31. A federal law that allows eligible employees to take an extended amount of time off for medical and other personal reasons






32. Represent a select few of the highest concerns of the company






33. Occurs when an employee - of his or her own free will - decides to leave an organization






34. Formulating the details of a meeting beforehand so you and the participants know what should occur during it






35. The person for whom the communication is intended






36. A potential solution to a problem






37. A catastrophe that can be precluded from happening






38. Uses a definite format that involves a set of questions to chart the employee's response






39. Those costs that have both a fixed and variable element - such that one part will not change as sales volume changes - whereas the other part will change






40. A criterion set by management that measures the quality and quantity of an employee's work






41. A law that requires all employers to pay employees minimum wage plus overtime for any hours worked over forty per week






42. Any unwelcome sexual advance - request for sexual favors - or any conduct of a sexual nature






43. A hybrid of favoritism in which a manager favors a relative for special assignments or promotions






44. A situation in which management must terminate an employee for one of four reasons - including lack of work for the individual - lack of funding - unsatisfactory performance - or violating a company policy






45. A question or situation that needs an answer or a solution






46. An additional sum paid to an employee whose work is superior and whose services are valued






47. Being unfairly partial to one or more employees






48. Created for the specific purpose of solving an immediate problem






49. Any sound that interferes with clear reception






50. Meetings in which the purpose is to generate a list of ideas or creative solutions to an issue confronting the organization