Test your basic knowledge |

HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Actions by an employee that typically cause immediate termination






2. Sees team members settling their differences and developing more cohesive and trusting work relationships






3. A company's key elements of operation - and they serve as the foundation for the development of both the vision statement and the mission statement






4. A situation in which management must terminate an employee for one of four reasons - including lack of work for the individual - lack of funding - unsatisfactory performance - or violating a company policy






5. Includes key personnel to be notified in the event of a crisis - such as each member of management






6. Expand the responsibilities of a particular group of employees






7. The many expressions and movements of a speaker that convey additional information about the message being given






8. A process for developing employees' abilities to do tasks other than the ones they are regularly assigned to do






9. Any message presented to staff to create a cohesive and productive workforce






10. A meeting between the employer and employee when the employee leaves the company






11. A criterion set by management that measures the quality and quantity of an employee's work






12. Someone who can play the role of a wise advisor for you






13. Refers to the need to feel a part of a group






14. An official record of key points discussed or covered at a meeting - as well as anything that might have been decided or completed during the meeting






15. A chart that shows which days and times the management staff is expected to work






16. Identifying what tasks - actions - and other events need to happen as a result of the meeting - as well as setting a date and time for the next meeting






17. The medium through which the message will be communicated






18. Developing the message to be sent






19. The budgeted dollar amount for each type of cost






20. Refines the vision statement by stating the purpose of the organization to employees and customers






21. Set by management to ensure the operation's profitability






22. A federal law that allows eligible employees to take an extended amount of time off for medical and other personal reasons






23. Those costs that have both a fixed and variable element - such that one part will not change as sales volume changes - whereas the other part will change






24. Refers to a wide range of processes that encourages solutions to problems that do not require formal grievance steps within an organization






25. A condition or feeling experienced when a person perceives that demands exceed the resources he or she has available either personally or socially






26. A strategy developed in advance for dealing with newspaper - television - and radio reporters regarding the company's reaction to a crisis






27. A catastrophe that cannot be stopped from happening






28. A standard by which something can be measured or judged






29. All types of wages combined with other rewards or benefits that the employee receives as part of a package






30. The state of acting in a collaborative and cooperative effort to create positive results for the achievement of a common goal






31. Guidelines and procedures that explain how employees must notify management if they are unable to work






32. Refers to the way in which managers interact with staff and the value system that governs their daily conduct






33. A specific description or statement of what a manager wants to achieve






34. Indicates that you have demonstrated a high level of skill and have met specific performance requirements by participating in a rigorous process to become certified






35. A process that assists the employee in improving his or her performance - and bringing it up to standards to avoid termination procedures






36. The procedure and guidelines for employees to follow when they want time off from work






37. A potential solution to a problem






38. The ability to inspire and motivate employees to behave in accordance with the vision of an organization and to accomplish the organization's goals






39. Simply stated criteria used to determine whether a goal has been met






40. A visible space to write those ideas or topics that are important and brought up in a meeting - but that cannot be addressed






41. Those factors that cause a person to behave or act in either a goal-seeking or satisfying manner and may be influenced by physiological drives or by external stimuli






42. Tend to be associated with management positions since they are fixed dollar amounts for compensation






43. A conversation without prepared questions






44. A document outlining specific actions to take in the event of an emergency - crisis - or unexpected event






45. Intact work units of a small group of employees who manage many daily operational issues with little supervision






46. Personal characteristics that are work-related






47. Being unfairly partial to one or more employees






48. A type of action meeting in which some type of crisis has occurred and immediate action must be taken






49. Occurs when an employee - of his or her own free will - decides to leave an organization






50. Further refine and divide the organizational goals and departmental objectives into smaller components that focus on an individual's contribution