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HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Providing encouragement - listening more than telling - and promoting team discussions






2. A binding contract formed from the pay ranges - along with other working conditions agreed to by both management and labor






3. A process of working with and through others to get a significant task or project completed






4. Indicates that you have demonstrated a high level of skill and have met specific performance requirements by participating in a rigorous process to become certified






5. A group of individuals who operate as a unit for an assigned task or goal






6. Handing a task over to a subordinate and assigning either authority - responsibility - or both to that person to carry out a specific activity






7. A method of collecting ideas from all participants without criticism or judgment






8. A tool used to identify Strengths and Weaknesses and to examine Opportunities and Threats employees face in the organization






9. Teams are getting to know each other - in addition to learning what will be required of them in order to achieve their assigned goal






10. Created for the specific purpose of solving an immediate problem






11. A standard by which something can be measured or judged






12. A federal law that sets minimum wage - overtime pay - equal pay - record-keeping - and child-labor standards for covered employees






13. Sees team members settling their differences and developing more cohesive and trusting work relationships






14. A criterion set by management that measures the quality and quantity of an employee's work






15. The sum of activities a person performs to meet goals and/or to further his or her career






16. Those costs that have both a fixed and variable element - such that one part will not change as sales volume changes - whereas the other part will change






17. Guidelines for conduct that have enduring and lasting value to a society or organization






18. A condition or feeling experienced when a person perceives that demands exceed the resources he or she has available either personally or socially






19. A strategy developed in advance for dealing with newspaper - television - and radio reporters regarding the company's reaction to a crisis






20. A hybrid of favoritism in which a manager favors a relative for special assignments or promotions






21. Someone who can play the role of a wise advisor for you






22. Putting a positive thought into the public's mind following a negative situation






23. The state of acting in a collaborative and cooperative effort to create positive results for the achievement of a common goal






24. A chart that shows employees what days and hours they are expected to work






25. Simply an account of past sales volumes in a foodservice operation






26. Connecting with several people to build relationships that may result in career advancement - industry updates and knowledge or career enhancements






27. The act of identifying with the feelings - thoughts - or attitudes of another person






28. A process that assists the employee in improving his or her performance - and bringing it up to standards to avoid termination procedures






29. Differs from other forms of communication in that there are usually only a few participants involved (often just two people) - the individuals are in close proximity to each other as shown - and the feedback is immediate






30. Refers to the need to feel a part of a group






31. The main connection between the sender and receiver






32. The medium through which the message will be communicated






33. A law that requires all employers to pay employees minimum wage plus overtime for any hours worked over forty per week






34. Developing the message to be sent






35. To explore all of a problem's potential causes






36. An official record of key points discussed or covered at a meeting - as well as anything that might have been decided or completed during the meeting






37. Uses a definite format that involves a set of questions to chart the employee's response






38. Refers to the need to exercise leadership and apply authority over others






39. Composed of employees from different areas who focus on solving problems that impact their particular areas as well as the organization






40. An estimate of future sales based on historical sales records and other information viewed as relevant by management






41. The execution of processes and the use of tools that increase a person's efficiency and productivity






42. A template used for creating weekly employee schedules






43. Represent a select few of the highest concerns of the company






44. A document outlining specific actions to take in the event of an emergency - crisis - or unexpected event






45. The process of sending and receiving information by talk - gestures - or writing for some type of response or action






46. A visible space to write those ideas or topics that are important and brought up in a meeting - but that cannot be addressed






47. Includes key personnel to be notified in the event of a crisis - such as each member of management






48. The person for whom the communication is intended






49. A process managers use to identify what causes stress for them in the workplace as well as in their personal life - and then to apply various strategies to minimize its effects






50. All aspects of the project are evaluated






Can you answer 50 questions in 15 minutes?



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