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HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A federal law that allows eligible employees to take an extended amount of time off for medical and other personal reasons






2. All aspects of the project are evaluated






3. Govern unemployment compensation






4. Those factors that cause a person to behave or act in either a goal-seeking or satisfying manner and may be influenced by physiological drives or by external stimuli






5. All opportunities that managers have to talk with their employees on a one-to-one basis or in small groups






6. An event that happens without warning and normally affects a number of people






7. A quick - interactive activity that prepares people to focus on the meeting and its objectives






8. A process of working with and through others to get a significant task or project completed






9. A strategy developed in advance for dealing with newspaper - television - and radio reporters regarding the company's reaction to a crisis






10. Refers to the need to feel a part of a group






11. The sum of activities a person performs to meet goals and/or to further his or her career






12. The budgeted dollar amount for each type of cost






13. A federal law that sets minimum wage - overtime pay - equal pay - record-keeping - and child-labor standards for covered employees






14. Serve as a set of standards by which an organization operates






15. Process in which a third party listens and reviews facts and makes a decision to settle the conflict






16. A document outlining specific actions to take in the event of an emergency - crisis - or unexpected event






17. Teams are getting to know each other - in addition to learning what will be required of them in order to achieve their assigned goal






18. The action or situation that initiates the problem






19. Meetings involving a group or team whose purpose is to tackle a problem






20. Simply an account of past sales volumes in a foodservice operation






21. The many expressions and movements of a speaker that convey additional information about the message being given






22. Meetings in which the purpose is to generate a list of ideas or creative solutions to an issue confronting the organization






23. A chart that shows which days and times the management staff is expected to work






24. Set by management to ensure the operation's profitability






25. A law that requires all employers to pay employees minimum wage plus overtime for any hours worked over forty per week






26. Simply stated criteria used to determine whether a goal has been met






27. The state of acting in a collaborative and cooperative effort to create positive results for the achievement of a common goal






28. A strategy of steps to carry out so that a problem does not recur






29. Expand the responsibilities of a particular group of employees






30. The medium through which the message will be communicated






31. Formulating the details of a meeting beforehand so you and the participants know what should occur during it






32. Further refine and divide the organizational goals and departmental objectives into smaller components that focus on an individual's contribution






33. Any message presented to staff to create a cohesive and productive workforce






34. Refers to the need to exercise leadership and apply authority over others






35. A method of collecting ideas from all participants without criticism or judgment






36. The ability to plan - organize - direct - staff - control - and evaluate the many functions in a food service organization for the purpose of serving organizational goals






37. Someone who assists in making the meeting run easier






38. Brief meetings in which the goal is to decide and commit to action






39. The degree of responsibility an individual has to an activity






40. An estimate of future sales based on historical sales records and other information viewed as relevant by management






41. The norms regarding how meetings are run - how participants should interact - and what behavior is acceptable






42. A visible space to write those ideas or topics that are important and brought up in a meeting - but that cannot be addressed






43. Being unfairly partial to one or more employees






44. Differs from other forms of communication in that there are usually only a few participants involved (often just two people) - the individuals are in close proximity to each other as shown - and the feedback is immediate






45. The person for whom the communication is intended






46. Uses a definite format that involves a set of questions to chart the employee's response






47. To plan or appoint employees to work at a certain time and date






48. A type of action meeting in which some type of crisis has occurred and immediate action must be taken






49. A template used for creating weekly employee schedules






50. The environment that a message travels through






Can you answer 50 questions in 15 minutes?



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