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HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Uses a definite format that involves a set of questions to chart the employee's response






2. Any sound that interferes with clear reception






3. Meetings that are scheduled on a regular basis between the employee and employer to discuss the employee's job performance and additional pay - if any - for the coming year






4. Infrequent speeches - presentations - lengthy memos - or reports that require systematic planning and developments






5. Indicates that you have demonstrated a high level of skill and have met specific performance requirements by participating in a rigorous process to become certified






6. A potential solution to a problem






7. The environment that a message travels through






8. A template used for creating weekly employee schedules






9. All opportunities that managers have to talk with their employees on a one-to-one basis or in small groups






10. An official record of key points discussed or covered at a meeting - as well as anything that might have been decided or completed during the meeting






11. Employees who - inaddition to their regularly assigned tasks - train new hires and perform other functions assigned by management






12. Guidelines for conduct that have enduring and lasting value to a society or organization






13. A standard by which something can be measured or judged






14. Teams are getting to know each other - in addition to learning what will be required of them in order to achieve their assigned goal






15. Govern unemployment compensation






16. Describes what an organization wants to become and why it exists






17. Formulating the details of a meeting beforehand so you and the participants know what should occur during it






18. The receiver's process of translating the sender's message into a meaningful form






19. The medium through which the message will be communicated






20. A type of action meeting in which some type of crisis has occurred and immediate action must be taken






21. Dollar amounts in addition to the regular wage and salary






22. The originator and developer of the information that will be communicated






23. Employees who have the ability to perform more than one job on a regular basis within a foodservice operation






24. Comprised of the numerous messages and information that convey operational procedures - policies - and announcements to a wide variety of audiences






25. A company's key elements of operation - and they serve as the foundation for the development of both the vision statement and the mission statement






26. All aspects of the project are evaluated






27. The sum of activities a person performs to meet goals and/or to further his or her career






28. Refers to the way in which managers interact with staff and the value system that governs their daily conduct






29. Those costs that have both a fixed and variable element - such that one part will not change as sales volume changes - whereas the other part will change






30. Meetings involving a group or team whose purpose is to tackle a problem






31. Costs that management can control






32. Being unfairly partial to one or more employees






33. A strategy developed in advance for dealing with newspaper - television - and radio reporters regarding the company's reaction to a crisis






34. A method of collecting ideas from all participants without criticism or judgment






35. A binding contract formed from the pay ranges - along with other working conditions agreed to by both management and labor






36. The degree of responsibility an individual has to an activity






37. Includes key personnel to be notified in the event of a crisis - such as each member of management






38. A catastrophe that can be precluded from happening






39. A process that assists the employee in improving his or her performance - and bringing it up to standards to avoid termination procedures






40. Refers to the need to develop relationships with people as individuals or in groups






41. Simply stated criteria used to determine whether a goal has been met






42. The process of removing customers and employees from the premises when a crisis occurs






43. A list of topics that will be reviewed or dealt with at a meeting






44. A process managers use to identify what causes stress for them in the workplace as well as in their personal life - and then to apply various strategies to minimize its effects






45. The person for whom the communication is intended






46. Meetings that share communication






47. Refers not only to a person demonstrating exceptional industry skills and knowledge but also consistently conducting themselves with high standards






48. Someone who can play the role of a wise advisor for you






49. Putting a positive thought into the public's mind following a negative situation






50. The state of acting in a collaborative and cooperative effort to create positive results for the achievement of a common goal







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Can you answer 50 questions in 15 minutes?


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