Test your basic knowledge |

HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Dollar amounts in addition to the regular wage and salary






2. A process for developing employees' abilities to do tasks other than the ones they are regularly assigned to do






3. A potential solution to a problem






4. A hybrid of favoritism in which a manager favors a relative for special assignments or promotions






5. All aspects of the project are evaluated






6. A specific point associated with an agenda item that needs some type of action performed






7. The reality of the project sets in for the team and various interpersonal conflicts begin to surface






8. Those costs that have both a fixed and variable element - such that one part will not change as sales volume changes - whereas the other part will change






9. The originator and developer of the information that will be communicated






10. A federal law that sets minimum wage - overtime pay - equal pay - record-keeping - and child-labor standards for covered employees






11. Refers to the way in which managers interact with staff and the value system that governs their daily conduct






12. The standards of conduct or set of values and principles an individual or organization applies to work






13. A tool used to identify Strengths and Weaknesses and to examine Opportunities and Threats employees face in the organization






14. Those factors that cause a person to behave or act in either a goal-seeking or satisfying manner and may be influenced by physiological drives or by external stimuli






15. Composed of employees from different areas who focus on solving problems that impact their particular areas as well as the organization






16. The main connection between the sender and receiver






17. Refers to the need to develop relationships with people as individuals or in groups






18. Employees who have the ability to perform more than one job on a regular basis within a foodservice operation






19. Intact work units of a small group of employees who manage many daily operational issues with little supervision






20. The state of acting in a collaborative and cooperative effort to create positive results for the achievement of a common goal






21. Process in which a neutral third party facilitates a discussion of difficult issues and negotiates an agreement






22. Usually associated with a sales function and are a percentage of the money taken in on various types of sales






23. An official record of key points discussed or covered at a meeting - as well as anything that might have been decided or completed during the meeting






24. The process of sending and receiving information by talk - gestures - or writing for some type of response or action






25. Represent a select few of the highest concerns of the company






26. A chart that shows which days and times the management staff is expected to work






27. These objectives link to the organizational goals and help produce the desired outcome






28. Refers to a wide range of processes that encourages solutions to problems that do not require formal grievance steps within an organization






29. A question or situation that needs an answer or a solution






30. Costs that management cannot control






31. Meetings involving a group or team whose purpose is to tackle a problem






32. Outcomes that can be assessed by some means within the areas of performance - learning - and perception






33. The sum of activities a person performs to meet goals and/or to further his or her career






34. Uses a definite format that involves a set of questions to chart the employee's response






35. The procedure and guidelines for employees to follow when they want time off from work






36. Created for the specific purpose of solving an immediate problem






37. Set by management to ensure the operation's profitability






38. These goals focus on broad statements of what the organization as a whole wants to achieve






39. Indicates that you have demonstrated a high level of skill and have met specific performance requirements by participating in a rigorous process to become certified






40. Factors that incite an employee to put out more effort and enthusiasm for his or her job






41. Refers specifically to the pay that an employee receives as a result of working for the organization and is a subcategory to compensation






42. A law that requires all employers to pay employees minimum wage plus overtime for any hours worked over forty per week






43. The action or situation that initiates the problem






44. Describes what an organization wants to become and why it exists






45. Meals to be served






46. An estimate of future sales based on historical sales records and other information viewed as relevant by management






47. A conversation without prepared questions






48. To plan or appoint employees to work at a certain time and date






49. A meeting between the employer and employee when the employee leaves the company






50. Any sound that interferes with clear reception