Test your basic knowledge |

HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Refers to the need to exercise leadership and apply authority over others






2. All aspects of the project are evaluated






3. Govern unemployment compensation






4. The degree of responsibility an individual has to an activity






5. The person for whom the communication is intended






6. Actions by an employee that typically cause immediate termination






7. An assembly of people for the purpose of discussing or making decisions about some topics






8. A specific description or statement of what a manager wants to achieve






9. Represent a select few of the highest concerns of the company






10. Those costs that have both a fixed and variable element - such that one part will not change as sales volume changes - whereas the other part will change






11. Intact work units of a small group of employees who manage many daily operational issues with little supervision






12. Uses a definite format that involves a set of questions to chart the employee's response






13. A thought-out process presented in a logical sequence - which must be followed to arrive at a reasonable conclusion






14. A company's key elements of operation - and they serve as the foundation for the development of both the vision statement and the mission statement






15. Discussion between involved people with the goal of reaching an agreement that both can accept






16. Costs that management can control






17. Meetings that share communication






18. Meetings that are scheduled on a regular basis between the employee and employer to discuss the employee's job performance and additional pay - if any - for the coming year






19. The budgeted dollar amount for each type of cost






20. A meeting between the employer and employee when the employee leaves the company






21. Guidelines and procedures that explain how employees must notify management if they are unable to work






22. The norms regarding how meetings are run - how participants should interact - and what behavior is acceptable






23. Tend to be associated with management positions since they are fixed dollar amounts for compensation






24. Teams are getting to know each other - in addition to learning what will be required of them in order to achieve their assigned goal






25. A federal law that allows eligible employees to take an extended amount of time off for medical and other personal reasons






26. Someone who can play the role of a wise advisor for you






27. The receiver's process of translating the sender's message into a meaningful form






28. Usually associated with a sales function and are a percentage of the money taken in on various types of sales






29. Set by management to ensure the operation's profitability






30. A strategy to share information that the receiver would not normally know






31. A chart that shows employees what days and hours they are expected to work






32. A catastrophe that cannot be stopped from happening






33. A process of working with and through others to get a significant task or project completed






34. Describes what an organization wants to become and why it exists






35. Expand the responsibilities of a particular group of employees






36. Simply stated criteria used to determine whether a goal has been met






37. A group of individuals who operate as a unit for an assigned task or goal






38. Those factors that cause a person to behave or act in either a goal-seeking or satisfying manner and may be influenced by physiological drives or by external stimuli






39. A template used for creating weekly employee schedules






40. These objectives link to the organizational goals and help produce the desired outcome






41. A specific point associated with an agenda item that needs some type of action performed






42. Refers to the way in which managers interact with staff and the value system that governs their daily conduct






43. A standard by which something can be measured or judged






44. Employees who have the ability to perform more than one job on a regular basis within a foodservice operation






45. Costs that management cannot control






46. Being unfairly partial to one or more employees






47. Refines the vision statement by stating the purpose of the organization to employees and customers






48. A visible space to write those ideas or topics that are important and brought up in a meeting - but that cannot be addressed






49. A hybrid of favoritism in which a manager favors a relative for special assignments or promotions






50. The many expressions and movements of a speaker that convey additional information about the message being given