Test your basic knowledge |

HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A process of working with and through others to get a significant task or project completed






2. A quick - interactive activity that prepares people to focus on the meeting and its objectives






3. Expand the responsibilities of a particular group of employees






4. Any unwelcome sexual advance - request for sexual favors - or any conduct of a sexual nature






5. A group of individuals who operate as a unit for an assigned task or goal






6. The originator and developer of the information that will be communicated






7. Meetings that are scheduled on a regular basis between the employee and employer to discuss the employee's job performance and additional pay - if any - for the coming year






8. Outcomes that can be assessed by some means within the areas of performance - learning - and perception






9. Someone who assists in making the meeting run easier






10. Serve as a set of standards by which an organization operates






11. Guidelines and procedures that explain how employees must notify management if they are unable to work






12. Connecting with several people to build relationships that may result in career advancement - industry updates and knowledge or career enhancements






13. Developing the message to be sent






14. A binding contract formed from the pay ranges - along with other working conditions agreed to by both management and labor






15. A federal law that sets minimum wage - overtime pay - equal pay - record-keeping - and child-labor standards for covered employees






16. Those factors that cause a person to behave or act in either a goal-seeking or satisfying manner and may be influenced by physiological drives or by external stimuli






17. The ability to inspire and motivate employees to behave in accordance with the vision of an organization and to accomplish the organization's goals






18. The main connection between the sender and receiver






19. Meetings involving a group or team whose purpose is to tackle a problem






20. Created for the specific purpose of solving an immediate problem






21. Set by management to ensure the operation's profitability






22. Guidelines for conduct that have enduring and lasting value to a society or organization






23. A condition or feeling experienced when a person perceives that demands exceed the resources he or she has available either personally or socially






24. Further refine and divide the organizational goals and departmental objectives into smaller components that focus on an individual's contribution






25. Process in which a neutral third party facilitates a discussion of difficult issues and negotiates an agreement






26. Costs that management cannot control






27. A federal law that allows eligible employees to take an extended amount of time off for medical and other personal reasons






28. A process managers use to identify what causes stress for them in the workplace as well as in their personal life - and then to apply various strategies to minimize its effects






29. The environment that a message travels through






30. Any message presented to staff to create a cohesive and productive workforce






31. A template used for creating weekly employee schedules






32. Discussion between involved people with the goal of reaching an agreement that both can accept






33. Refers specifically to the pay that an employee receives as a result of working for the organization and is a subcategory to compensation






34. An estimate of future sales based on historical sales records and other information viewed as relevant by management






35. Refers to the need to exercise leadership and apply authority over others






36. The procedure and guidelines for employees to follow when they want time off from work






37. Tend to be associated with management positions since they are fixed dollar amounts for compensation






38. Handing a task over to a subordinate and assigning either authority - responsibility - or both to that person to carry out a specific activity






39. Differs from other forms of communication in that there are usually only a few participants involved (often just two people) - the individuals are in close proximity to each other as shown - and the feedback is immediate






40. An additional sum paid to an employee whose work is superior and whose services are valued






41. Dollar amounts in addition to the regular wage and salary






42. Refers not only to a person demonstrating exceptional industry skills and knowledge but also consistently conducting themselves with high standards






43. Refers to the way in which managers interact with staff and the value system that governs their daily conduct






44. The action or situation that initiates the problem






45. A meeting between the employer and employee when the employee leaves the company






46. The person for whom the communication is intended






47. Someone who can play the role of a wise advisor for you






48. Simply stated criteria used to determine whether a goal has been met






49. A process that assists the employee in improving his or her performance - and bringing it up to standards to avoid termination procedures






50. The act of identifying with the feelings - thoughts - or attitudes of another person