Test your basic knowledge |

HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The action or situation that initiates the problem






2. A visible space to write those ideas or topics that are important and brought up in a meeting - but that cannot be addressed






3. A list of topics that will be reviewed or dealt with at a meeting






4. A federal law that sets minimum wage - overtime pay - equal pay - record-keeping - and child-labor standards for covered employees






5. All opportunities that managers have to talk with their employees on a one-to-one basis or in small groups






6. These objectives link to the organizational goals and help produce the desired outcome






7. A catastrophe that cannot be stopped from happening






8. Shows which job classifications are essential or primary to staff and which are secondary






9. Simply an account of past sales volumes in a foodservice operation






10. Sees team members settling their differences and developing more cohesive and trusting work relationships






11. The medium through which the message will be communicated






12. A tool used to identify Strengths and Weaknesses and to examine Opportunities and Threats employees face in the organization






13. Factors that incite an employee to put out more effort and enthusiasm for his or her job






14. The norms regarding how meetings are run - how participants should interact - and what behavior is acceptable






15. A strategy of steps to carry out so that a problem does not recur






16. Employees who - inaddition to their regularly assigned tasks - train new hires and perform other functions assigned by management






17. A law that requires all employers to pay employees minimum wage plus overtime for any hours worked over forty per week






18. Created for the specific purpose of solving an immediate problem






19. Connecting with several people to build relationships that may result in career advancement - industry updates and knowledge or career enhancements






20. A group of individuals who operate as a unit for an assigned task or goal






21. Developing the message to be sent






22. Process in which a third party listens and reviews facts and makes a decision to settle the conflict






23. Someone who can play the role of a wise advisor for you






24. The ability to plan - organize - direct - staff - control - and evaluate the many functions in a food service organization for the purpose of serving organizational goals






25. Simply stated criteria used to determine whether a goal has been met






26. Identifying what tasks - actions - and other events need to happen as a result of the meeting - as well as setting a date and time for the next meeting






27. A federal law that allows eligible employees to take an extended amount of time off for medical and other personal reasons






28. Brief meetings in which the goal is to decide and commit to action






29. Putting a positive thought into the public's mind following a negative situation






30. A process of working with and through others to get a significant task or project completed






31. The budgeted dollar amount for each type of cost






32. Comprised of the numerous messages and information that convey operational procedures - policies - and announcements to a wide variety of audiences






33. Dollar amounts in addition to the regular wage and salary






34. The ability to inspire and motivate employees to behave in accordance with the vision of an organization and to accomplish the organization's goals






35. A document outlining specific actions to take in the event of an emergency - crisis - or unexpected event






36. Meetings involving a group or team whose purpose is to tackle a problem






37. To explore all of a problem's potential causes






38. Team members can analyze and solve problems effectively together






39. A type of action meeting in which some type of crisis has occurred and immediate action must be taken






40. A conversation without prepared questions






41. Costs that management cannot control






42. A projection of sales - costs - and profit that is used to guide day-to-day operational decisions






43. Set by management to ensure the operation's profitability






44. An estimate of future sales based on historical sales records and other information viewed as relevant by management






45. The standards of conduct or set of values and principles an individual or organization applies to work






46. The state of acting in a collaborative and cooperative effort to create positive results for the achievement of a common goal






47. These goals focus on broad statements of what the organization as a whole wants to achieve






48. Meals to be served






49. Refines the vision statement by stating the purpose of the organization to employees and customers






50. The reality of the project sets in for the team and various interpersonal conflicts begin to surface