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HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The environment that a message travels through






2. An estimate of future sales based on historical sales records and other information viewed as relevant by management






3. The person for whom the communication is intended






4. A specific description or statement of what a manager wants to achieve






5. Employees who - inaddition to their regularly assigned tasks - train new hires and perform other functions assigned by management






6. The main connection between the sender and receiver






7. A potential solution to a problem






8. Personal characteristics that are work-related






9. Refers to the way in which managers interact with staff and the value system that governs their daily conduct






10. Sees team members settling their differences and developing more cohesive and trusting work relationships






11. A hybrid of favoritism in which a manager favors a relative for special assignments or promotions






12. Brief meetings in which the goal is to decide and commit to action






13. Involves telling the group what specifically needs to be accomplished - establishing guidelines - and providing specifics on the five Ws (who - what - when where - why) and how






14. Discussion between involved people with the goal of reaching an agreement that both can accept






15. A report written by management reiterating the problem and its solution






16. Serve as a set of standards by which an organization operates






17. Refers not only to a person demonstrating exceptional industry skills and knowledge but also consistently conducting themselves with high standards






18. A situation in which management must terminate an employee for one of four reasons - including lack of work for the individual - lack of funding - unsatisfactory performance - or violating a company policy






19. Being unfairly partial to one or more employees






20. The originator and developer of the information that will be communicated






21. Further refine and divide the organizational goals and departmental objectives into smaller components that focus on an individual's contribution






22. Actions by an employee that typically cause immediate termination






23. Factors that incite an employee to put out more effort and enthusiasm for his or her job






24. Handing a task over to a subordinate and assigning either authority - responsibility - or both to that person to carry out a specific activity






25. A tool used to identify Strengths and Weaknesses and to examine Opportunities and Threats employees face in the organization






26. The many expressions and movements of a speaker that convey additional information about the message being given






27. Process in which a neutral third party facilitates a discussion of difficult issues and negotiates an agreement






28. The sum of activities a person performs to meet goals and/or to further his or her career






29. Providing encouragement - listening more than telling - and promoting team discussions






30. All aspects of the project are evaluated






31. Any sound that interferes with clear reception






32. A federal law that allows eligible employees to take an extended amount of time off for medical and other personal reasons






33. A specific point associated with an agenda item that needs some type of action performed






34. A condition or feeling experienced when a person perceives that demands exceed the resources he or she has available either personally or socially






35. A federal law that sets minimum wage - overtime pay - equal pay - record-keeping - and child-labor standards for covered employees






36. A process for developing employees' abilities to do tasks other than the ones they are regularly assigned to do






37. A binding contract formed from the pay ranges - along with other working conditions agreed to by both management and labor






38. Uses a definite format that involves a set of questions to chart the employee's response






39. Refers to the need to develop relationships with people as individuals or in groups






40. Team members can analyze and solve problems effectively together






41. Someone who assists in making the meeting run easier






42. Statements of desired results






43. A chart that shows which days and times the management staff is expected to work






44. A document outlining specific actions to take in the event of an emergency - crisis - or unexpected event






45. The action or situation that initiates the problem






46. A law that requires all employers to pay employees minimum wage plus overtime for any hours worked over forty per week






47. Guidelines and procedures that explain how employees must notify management if they are unable to work






48. Refers specifically to the pay that an employee receives as a result of working for the organization and is a subcategory to compensation






49. Employees who have the ability to perform more than one job on a regular basis within a foodservice operation






50. A catastrophe that cannot be stopped from happening







Sorry!:) No result found.

Can you answer 50 questions in 15 minutes?


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