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HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A report written by management reiterating the problem and its solution






2. A chart that shows which days and times the management staff is expected to work






3. Teams are getting to know each other - in addition to learning what will be required of them in order to achieve their assigned goal






4. The sum of activities a person performs to meet goals and/or to further his or her career






5. The ability to inspire and motivate employees to behave in accordance with the vision of an organization and to accomplish the organization's goals






6. A document outlining specific actions to take in the event of an emergency - crisis - or unexpected event






7. Occurs when an employee - of his or her own free will - decides to leave an organization






8. Brief meetings in which the goal is to decide and commit to action






9. A chart that shows employees what days and hours they are expected to work






10. Further refine and divide the organizational goals and departmental objectives into smaller components that focus on an individual's contribution






11. Any unwelcome sexual advance - request for sexual favors - or any conduct of a sexual nature






12. Usually associated with a sales function and are a percentage of the money taken in on various types of sales






13. Someone who can play the role of a wise advisor for you






14. Describes what an organization wants to become and why it exists






15. The process of sending and receiving information by talk - gestures - or writing for some type of response or action






16. Any sound that interferes with clear reception






17. Composed of employees from different areas who focus on solving problems that impact their particular areas as well as the organization






18. The medium through which the message will be communicated






19. A strategy of steps to carry out so that a problem does not recur






20. The originator and developer of the information that will be communicated






21. A visible space to write those ideas or topics that are important and brought up in a meeting - but that cannot be addressed






22. Refers to the way in which managers interact with staff and the value system that governs their daily conduct






23. Refers to the need to feel a part of a group






24. A process that assists the employee in improving his or her performance - and bringing it up to standards to avoid termination procedures






25. A condition or feeling experienced when a person perceives that demands exceed the resources he or she has available either personally or socially






26. Refers not only to a person demonstrating exceptional industry skills and knowledge but also consistently conducting themselves with high standards






27. The state of acting in a collaborative and cooperative effort to create positive results for the achievement of a common goal






28. A projection of sales - costs - and profit that is used to guide day-to-day operational decisions






29. A potential solution to a problem






30. The receiver's process of translating the sender's message into a meaningful form






31. Refers to a wide range of processes that encourages solutions to problems that do not require formal grievance steps within an organization






32. Refers to the need to develop relationships with people as individuals or in groups






33. The budgeted dollar amount for each type of cost






34. Those costs that have both a fixed and variable element - such that one part will not change as sales volume changes - whereas the other part will change






35. A list of topics that will be reviewed or dealt with at a meeting






36. A binding contract formed from the pay ranges - along with other working conditions agreed to by both management and labor






37. An additional sum paid to an employee whose work is superior and whose services are valued






38. Factors that incite an employee to put out more effort and enthusiasm for his or her job






39. The ability to plan - organize - direct - staff - control - and evaluate the many functions in a food service organization for the purpose of serving organizational goals






40. Team members can analyze and solve problems effectively together






41. The ability to attend closely to what another person is saying to capture the essence of a message being communicated






42. Being unfairly partial to one or more employees






43. A strategy to share information that the receiver would not normally know






44. An assembly of people for the purpose of discussing or making decisions about some topics






45. Created for the specific purpose of solving an immediate problem






46. To plan or appoint employees to work at a certain time and date






47. Costs that management cannot control






48. Any message presented to staff to create a cohesive and productive workforce






49. Sees team members settling their differences and developing more cohesive and trusting work relationships






50. Indicates that you have demonstrated a high level of skill and have met specific performance requirements by participating in a rigorous process to become certified







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Can you answer 50 questions in 15 minutes?


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