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HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Created for the specific purpose of solving an immediate problem






2. A chart that shows which days and times the management staff is expected to work






3. Govern unemployment compensation






4. Serve as a set of standards by which an organization operates






5. Meetings that are scheduled on a regular basis between the employee and employer to discuss the employee's job performance and additional pay - if any - for the coming year






6. The state of acting in a collaborative and cooperative effort to create positive results for the achievement of a common goal






7. Dollar amounts in addition to the regular wage and salary






8. The main connection between the sender and receiver






9. Differs from other forms of communication in that there are usually only a few participants involved (often just two people) - the individuals are in close proximity to each other as shown - and the feedback is immediate






10. Refers to a wide range of processes that encourages solutions to problems that do not require formal grievance steps within an organization






11. Describes what an organization wants to become and why it exists






12. A potential solution to a problem






13. Expand the responsibilities of a particular group of employees






14. A method of collecting ideas from all participants without criticism or judgment






15. Includes key personnel to be notified in the event of a crisis - such as each member of management






16. Refers to the need to exercise leadership and apply authority over others






17. The ability to plan - organize - direct - staff - control - and evaluate the many functions in a food service organization for the purpose of serving organizational goals






18. A template used for creating weekly employee schedules






19. Personal characteristics that are work-related






20. Shows which job classifications are essential or primary to staff and which are secondary






21. The environment that a message travels through






22. Putting a positive thought into the public's mind following a negative situation






23. Discussion between involved people with the goal of reaching an agreement that both can accept






24. All opportunities that managers have to talk with their employees on a one-to-one basis or in small groups






25. A chart that shows employees what days and hours they are expected to work






26. The process of removing customers and employees from the premises when a crisis occurs






27. Outcomes that can be assessed by some means within the areas of performance - learning - and perception






28. The originator and developer of the information that will be communicated






29. A thought-out process presented in a logical sequence - which must be followed to arrive at a reasonable conclusion






30. Developing the message to be sent






31. Refers to the need to develop relationships with people as individuals or in groups






32. The many expressions and movements of a speaker that convey additional information about the message being given






33. A process managers use to identify what causes stress for them in the workplace as well as in their personal life - and then to apply various strategies to minimize its effects






34. A federal law that sets minimum wage - overtime pay - equal pay - record-keeping - and child-labor standards for covered employees






35. Someone who can play the role of a wise advisor for you






36. Refers to the way in which managers interact with staff and the value system that governs their daily conduct






37. Employees who - inaddition to their regularly assigned tasks - train new hires and perform other functions assigned by management






38. Any message presented to staff to create a cohesive and productive workforce






39. A question or situation that needs an answer or a solution






40. Meetings involving a group or team whose purpose is to tackle a problem






41. To explore all of a problem's potential causes






42. To plan or appoint employees to work at a certain time and date






43. Factors that incite an employee to put out more effort and enthusiasm for his or her job






44. An assembly of people for the purpose of discussing or making decisions about some topics






45. Handing a task over to a subordinate and assigning either authority - responsibility - or both to that person to carry out a specific activity






46. Infrequent speeches - presentations - lengthy memos - or reports that require systematic planning and developments






47. An official record of key points discussed or covered at a meeting - as well as anything that might have been decided or completed during the meeting






48. A visible space to write those ideas or topics that are important and brought up in a meeting - but that cannot be addressed






49. Refers to the need to feel a part of a group






50. Process in which a neutral third party facilitates a discussion of difficult issues and negotiates an agreement







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Can you answer 50 questions in 15 minutes?


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