Test your basic knowledge |

HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The environment that a message travels through






2. Represent a select few of the highest concerns of the company






3. Guidelines and procedures that explain how employees must notify management if they are unable to work






4. Costs that management cannot control






5. Describes what an organization wants to become and why it exists






6. An estimate of future sales based on historical sales records and other information viewed as relevant by management






7. The originator and developer of the information that will be communicated






8. A specific description or statement of what a manager wants to achieve






9. Meals to be served






10. Simply an account of past sales volumes in a foodservice operation






11. The norms regarding how meetings are run - how participants should interact - and what behavior is acceptable






12. Connecting with several people to build relationships that may result in career advancement - industry updates and knowledge or career enhancements






13. A process that assists the employee in improving his or her performance - and bringing it up to standards to avoid termination procedures






14. The many expressions and movements of a speaker that convey additional information about the message being given






15. Refers to the need to develop relationships with people as individuals or in groups






16. A method of collecting ideas from all participants without criticism or judgment






17. Meetings that are scheduled on a regular basis between the employee and employer to discuss the employee's job performance and additional pay - if any - for the coming year






18. To explore all of a problem's potential causes






19. A process managers use to identify what causes stress for them in the workplace as well as in their personal life - and then to apply various strategies to minimize its effects






20. Usually associated with a sales function and are a percentage of the money taken in on various types of sales






21. Personal characteristics that are work-related






22. All aspects of the project are evaluated






23. The execution of processes and the use of tools that increase a person's efficiency and productivity






24. A condition or feeling experienced when a person perceives that demands exceed the resources he or she has available either personally or socially






25. Guidelines for conduct that have enduring and lasting value to a society or organization






26. These objectives link to the organizational goals and help produce the desired outcome






27. A situation in which management must terminate an employee for one of four reasons - including lack of work for the individual - lack of funding - unsatisfactory performance - or violating a company policy






28. A quick - interactive activity that prepares people to focus on the meeting and its objectives






29. A document outlining specific actions to take in the event of an emergency - crisis - or unexpected event






30. A process of working with and through others to get a significant task or project completed






31. The state of acting in a collaborative and cooperative effort to create positive results for the achievement of a common goal






32. The procedure and guidelines for employees to follow when they want time off from work






33. Factors that incite an employee to put out more effort and enthusiasm for his or her job






34. A template used for creating weekly employee schedules






35. Being unfairly partial to one or more employees






36. The action or situation that initiates the problem






37. Govern unemployment compensation






38. Simply stated criteria used to determine whether a goal has been met






39. Set by management to ensure the operation's profitability






40. Meetings in which the purpose is to generate a list of ideas or creative solutions to an issue confronting the organization






41. Actions by an employee that typically cause immediate termination






42. Developing the message to be sent






43. Refers to the need to feel a part of a group






44. Created for the specific purpose of solving an immediate problem






45. Serve as a set of standards by which an organization operates






46. An additional sum paid to an employee whose work is superior and whose services are valued






47. A standard by which something can be measured or judged






48. The standards of conduct or set of values and principles an individual or organization applies to work






49. Handing a task over to a subordinate and assigning either authority - responsibility - or both to that person to carry out a specific activity






50. Comprised of the numerous messages and information that convey operational procedures - policies - and announcements to a wide variety of audiences