Test your basic knowledge |

HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Meetings in which the purpose is to generate a list of ideas or creative solutions to an issue confronting the organization






2. Govern unemployment compensation






3. An additional sum paid to an employee whose work is superior and whose services are valued






4. Meetings that share communication






5. Sees team members settling their differences and developing more cohesive and trusting work relationships






6. A template used for creating weekly employee schedules






7. Formulating the details of a meeting beforehand so you and the participants know what should occur during it






8. A projection of sales - costs - and profit that is used to guide day-to-day operational decisions






9. Discussion between involved people with the goal of reaching an agreement that both can accept






10. The ability to plan - organize - direct - staff - control - and evaluate the many functions in a food service organization for the purpose of serving organizational goals






11. Tend to be associated with management positions since they are fixed dollar amounts for compensation






12. Guidelines and procedures that explain how employees must notify management if they are unable to work






13. Uses a definite format that involves a set of questions to chart the employee's response






14. A group of individuals who operate as a unit for an assigned task or goal






15. A meeting between the employer and employee when the employee leaves the company






16. Meetings that are scheduled on a regular basis between the employee and employer to discuss the employee's job performance and additional pay - if any - for the coming year






17. A standard by which something can be measured or judged






18. Intact work units of a small group of employees who manage many daily operational issues with little supervision






19. A catastrophe that can be precluded from happening






20. Someone who assists in making the meeting run easier






21. These objectives link to the organizational goals and help produce the desired outcome






22. Connecting with several people to build relationships that may result in career advancement - industry updates and knowledge or career enhancements






23. A question or situation that needs an answer or a solution






24. A condition or feeling experienced when a person perceives that demands exceed the resources he or she has available either personally or socially






25. Any sound that interferes with clear reception






26. Outcomes that can be assessed by some means within the areas of performance - learning - and perception






27. Factors that incite an employee to put out more effort and enthusiasm for his or her job






28. Any message presented to staff to create a cohesive and productive workforce






29. Being unfairly partial to one or more employees






30. The degree of responsibility an individual has to an activity






31. Costs that management cannot control






32. A company's key elements of operation - and they serve as the foundation for the development of both the vision statement and the mission statement






33. A method of collecting ideas from all participants without criticism or judgment






34. A specific description or statement of what a manager wants to achieve






35. Further refine and divide the organizational goals and departmental objectives into smaller components that focus on an individual's contribution






36. Refers specifically to the pay that an employee receives as a result of working for the organization and is a subcategory to compensation






37. The process of sending and receiving information by talk - gestures - or writing for some type of response or action






38. To explore all of a problem's potential causes






39. An assembly of people for the purpose of discussing or making decisions about some topics






40. A catastrophe that cannot be stopped from happening






41. The action or situation that initiates the problem






42. The main connection between the sender and receiver






43. Infrequent speeches - presentations - lengthy memos - or reports that require systematic planning and developments






44. The norms regarding how meetings are run - how participants should interact - and what behavior is acceptable






45. Serve as a set of standards by which an organization operates






46. A chart that shows employees what days and hours they are expected to work






47. Describes what an organization wants to become and why it exists






48. An official record of key points discussed or covered at a meeting - as well as anything that might have been decided or completed during the meeting






49. A law that requires all employers to pay employees minimum wage plus overtime for any hours worked over forty per week






50. Includes key personnel to be notified in the event of a crisis - such as each member of management