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HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Shows which job classifications are essential or primary to staff and which are secondary






2. Any unwelcome sexual advance - request for sexual favors - or any conduct of a sexual nature






3. Refines the vision statement by stating the purpose of the organization to employees and customers






4. A document outlining specific actions to take in the event of an emergency - crisis - or unexpected event






5. A quick - interactive activity that prepares people to focus on the meeting and its objectives






6. The degree of responsibility an individual has to an activity






7. Process in which a third party listens and reviews facts and makes a decision to settle the conflict






8. A report written by management reiterating the problem and its solution






9. A criterion set by management that measures the quality and quantity of an employee's work






10. The receiver's process of translating the sender's message into a meaningful form






11. Represent a select few of the highest concerns of the company






12. Any sound that interferes with clear reception






13. The originator and developer of the information that will be communicated






14. A federal law that allows eligible employees to take an extended amount of time off for medical and other personal reasons






15. A process for developing employees' abilities to do tasks other than the ones they are regularly assigned to do






16. A tool used to identify Strengths and Weaknesses and to examine Opportunities and Threats employees face in the organization






17. Someone who assists in making the meeting run easier






18. Expand the responsibilities of a particular group of employees






19. An additional sum paid to an employee whose work is superior and whose services are valued






20. The action or situation that initiates the problem






21. Refers to a wide range of processes that encourages solutions to problems that do not require formal grievance steps within an organization






22. A list of topics that will be reviewed or dealt with at a meeting






23. Guidelines for conduct that have enduring and lasting value to a society or organization






24. A meeting between the employer and employee when the employee leaves the company






25. The many expressions and movements of a speaker that convey additional information about the message being given






26. Created for the specific purpose of solving an immediate problem






27. The environment that a message travels through






28. A chart that shows which days and times the management staff is expected to work






29. Factors that incite an employee to put out more effort and enthusiasm for his or her job






30. The ability to plan - organize - direct - staff - control - and evaluate the many functions in a food service organization for the purpose of serving organizational goals






31. Composed of employees from different areas who focus on solving problems that impact their particular areas as well as the organization






32. Set by management to ensure the operation's profitability






33. The process of sending and receiving information by talk - gestures - or writing for some type of response or action






34. A strategy developed in advance for dealing with newspaper - television - and radio reporters regarding the company's reaction to a crisis






35. Team members can analyze and solve problems effectively together






36. Intact work units of a small group of employees who manage many daily operational issues with little supervision






37. Includes key personnel to be notified in the event of a crisis - such as each member of management






38. A thought-out process presented in a logical sequence - which must be followed to arrive at a reasonable conclusion






39. Serve as a set of standards by which an organization operates






40. The medium through which the message will be communicated






41. A visible space to write those ideas or topics that are important and brought up in a meeting - but that cannot be addressed






42. A group of individuals who operate as a unit for an assigned task or goal






43. A law that requires all employers to pay employees minimum wage plus overtime for any hours worked over forty per week






44. Meetings that share communication






45. A process of working with and through others to get a significant task or project completed






46. Dollar amounts in addition to the regular wage and salary






47. The act of identifying with the feelings - thoughts - or attitudes of another person






48. Actions by an employee that typically cause immediate termination






49. A projection of sales - costs - and profit that is used to guide day-to-day operational decisions






50. Further refine and divide the organizational goals and departmental objectives into smaller components that focus on an individual's contribution






Can you answer 50 questions in 15 minutes?



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