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HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Infrequent speeches - presentations - lengthy memos - or reports that require systematic planning and developments






2. The state of acting in a collaborative and cooperative effort to create positive results for the achievement of a common goal






3. Involves telling the group what specifically needs to be accomplished - establishing guidelines - and providing specifics on the five Ws (who - what - when where - why) and how






4. Meetings that are scheduled on a regular basis between the employee and employer to discuss the employee's job performance and additional pay - if any - for the coming year






5. Intact work units of a small group of employees who manage many daily operational issues with little supervision






6. Any unwelcome sexual advance - request for sexual favors - or any conduct of a sexual nature






7. A situation in which management must terminate an employee for one of four reasons - including lack of work for the individual - lack of funding - unsatisfactory performance - or violating a company policy






8. Employees who - inaddition to their regularly assigned tasks - train new hires and perform other functions assigned by management






9. Those costs that have both a fixed and variable element - such that one part will not change as sales volume changes - whereas the other part will change






10. The budgeted dollar amount for each type of cost






11. Someone who assists in making the meeting run easier






12. A thought-out process presented in a logical sequence - which must be followed to arrive at a reasonable conclusion






13. Composed of employees from different areas who focus on solving problems that impact their particular areas as well as the organization






14. Created for the specific purpose of solving an immediate problem






15. Putting a positive thought into the public's mind following a negative situation






16. Differs from other forms of communication in that there are usually only a few participants involved (often just two people) - the individuals are in close proximity to each other as shown - and the feedback is immediate






17. Refers to the way in which managers interact with staff and the value system that governs their daily conduct






18. Refers to a wide range of processes that encourages solutions to problems that do not require formal grievance steps within an organization






19. A condition or feeling experienced when a person perceives that demands exceed the resources he or she has available either personally or socially






20. A strategy of steps to carry out so that a problem does not recur






21. The procedure and guidelines for employees to follow when they want time off from work






22. The process of sending and receiving information by talk - gestures - or writing for some type of response or action






23. The act of identifying with the feelings - thoughts - or attitudes of another person






24. Costs that management can control






25. An official record of key points discussed or covered at a meeting - as well as anything that might have been decided or completed during the meeting






26. All types of wages combined with other rewards or benefits that the employee receives as part of a package






27. Comprised of the numerous messages and information that convey operational procedures - policies - and announcements to a wide variety of audiences






28. Guidelines and procedures that explain how employees must notify management if they are unable to work






29. A process of working with and through others to get a significant task or project completed






30. Providing encouragement - listening more than telling - and promoting team discussions






31. Describes what an organization wants to become and why it exists






32. Indicates that you have demonstrated a high level of skill and have met specific performance requirements by participating in a rigorous process to become certified






33. Being unfairly partial to one or more employees






34. A document outlining specific actions to take in the event of an emergency - crisis - or unexpected event






35. The degree of responsibility an individual has to an activity






36. A specific description or statement of what a manager wants to achieve






37. Represent a select few of the highest concerns of the company






38. Usually associated with a sales function and are a percentage of the money taken in on various types of sales






39. Statements of desired results






40. A strategy to share information that the receiver would not normally know






41. Personal characteristics that are work-related






42. A process managers use to identify what causes stress for them in the workplace as well as in their personal life - and then to apply various strategies to minimize its effects






43. A law that requires all employers to pay employees minimum wage plus overtime for any hours worked over forty per week






44. The ability to attend closely to what another person is saying to capture the essence of a message being communicated






45. A process for developing employees' abilities to do tasks other than the ones they are regularly assigned to do






46. These objectives link to the organizational goals and help produce the desired outcome






47. A template used for creating weekly employee schedules






48. Simply an account of past sales volumes in a foodservice operation






49. A conversation without prepared questions






50. The ability to plan - organize - direct - staff - control - and evaluate the many functions in a food service organization for the purpose of serving organizational goals







Sorry!:) No result found.

Can you answer 50 questions in 15 minutes?


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