Test your basic knowledge |

HRI Certification

Subjects : certifications, hri
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. An event that happens without warning and normally affects a number of people






2. Being unfairly partial to one or more employees






3. Statements of desired results






4. A chart that shows employees what days and hours they are expected to work






5. Infrequent speeches - presentations - lengthy memos - or reports that require systematic planning and developments






6. Refers to the way in which managers interact with staff and the value system that governs their daily conduct






7. Discussion between involved people with the goal of reaching an agreement that both can accept






8. Describes what an organization wants to become and why it exists






9. To plan or appoint employees to work at a certain time and date






10. An assembly of people for the purpose of discussing or making decisions about some topics






11. A process of working with and through others to get a significant task or project completed






12. The originator and developer of the information that will be communicated






13. Any message presented to staff to create a cohesive and productive workforce






14. Tend to be associated with management positions since they are fixed dollar amounts for compensation






15. Factors that incite an employee to put out more effort and enthusiasm for his or her job






16. Someone who assists in making the meeting run easier






17. A chart that shows which days and times the management staff is expected to work






18. Brief meetings in which the goal is to decide and commit to action






19. A thought-out process presented in a logical sequence - which must be followed to arrive at a reasonable conclusion






20. Refers to the need to feel a part of a group






21. Occurs when an employee - of his or her own free will - decides to leave an organization






22. Comprised of the numerous messages and information that convey operational procedures - policies - and announcements to a wide variety of audiences






23. Connecting with several people to build relationships that may result in career advancement - industry updates and knowledge or career enhancements






24. Involves telling the group what specifically needs to be accomplished - establishing guidelines - and providing specifics on the five Ws (who - what - when where - why) and how






25. The process of removing customers and employees from the premises when a crisis occurs






26. Those factors that cause a person to behave or act in either a goal-seeking or satisfying manner and may be influenced by physiological drives or by external stimuli






27. Any sound that interferes with clear reception






28. A situation in which management must terminate an employee for one of four reasons - including lack of work for the individual - lack of funding - unsatisfactory performance - or violating a company policy






29. A federal law that allows eligible employees to take an extended amount of time off for medical and other personal reasons






30. Created for the specific purpose of solving an immediate problem






31. A potential solution to a problem






32. Refers to the need to exercise leadership and apply authority over others






33. Indicates that you have demonstrated a high level of skill and have met specific performance requirements by participating in a rigorous process to become certified






34. Expand the responsibilities of a particular group of employees






35. Govern unemployment compensation






36. A strategy developed in advance for dealing with newspaper - television - and radio reporters regarding the company's reaction to a crisis






37. A report written by management reiterating the problem and its solution






38. A criterion set by management that measures the quality and quantity of an employee's work






39. Composed of employees from different areas who focus on solving problems that impact their particular areas as well as the organization






40. Meetings that share communication






41. A catastrophe that cannot be stopped from happening






42. The ability to inspire and motivate employees to behave in accordance with the vision of an organization and to accomplish the organization's goals






43. These goals focus on broad statements of what the organization as a whole wants to achieve






44. Meetings involving a group or team whose purpose is to tackle a problem






45. Handing a task over to a subordinate and assigning either authority - responsibility - or both to that person to carry out a specific activity






46. A method of collecting ideas from all participants without criticism or judgment






47. Process in which a neutral third party facilitates a discussion of difficult issues and negotiates an agreement






48. Putting a positive thought into the public's mind following a negative situation






49. Formulating the details of a meeting beforehand so you and the participants know what should occur during it






50. Represent a select few of the highest concerns of the company